The organizational knowledge is one of the most important and valuable assets of organizations. In such environment, organizations with broad, specialized and up-to-date knowledge, adequately using knowledge resources, will be more successful than their competitors. For effective use of knowledge, dynamic knowledge flow from the sources to destinations is essential. In this regard, a novel complex concept in knowledge management is the analysis, design and implementation of knowledge flow management systems. One of the major challenges in such systems is to explore the knowledge flow from the source to the recipient and control the flow for quality improvements concerning the users' needs as possible. Therefore, the purpose of this paper is to provide an architecture in order to solve this challenge. For this purpose, in addition to the architecture for knowledge flow management systems, a new node selection strategy is provided with higher success rate compared to previous strategies.
Ali Babar, Muhammad; Northway, Andrew; Gorton, Ian; Heuer, Paul; Nguyen, Thong
Management of software architecture knowledge is vital for improving an organisation???s architectural capabilities. Despite the recognition of the importance of capturing and reusing software architecture knowledge, there is currently no suitable support mechanism available. To address this issue, we have developed a conceptual framework for managing architecture design knowledge. A web-based knowledge management tool, Process-based Architecture Knowledge Management Environment (PAKME), has ...
Moßgraber, Jürgen; Rospocher, M.
An increasing number of information systems integrate semantic data stores for managing ontologies. To access these knowledge bases most of the available implementations provide application programming interfaces (APIs). The implementations of these APIs normally do not support any kind of network protocol or service interface. This works fine as long as a monolithic system is developed. If the need arises to integrate such a knowledge base into a service-oriented architecture a different app...
Tarabar, David B.; Greenes, Robert A; Slosser, Eric T.
Explorer-2 is a workstation based environment to facilitate knowledge management. It provides consistent access to a broad range of knowledge on the basis of purpose, not type. We have developed a software architecture based on Object-Oriented programming for Explorer-2. We have defined three classes of program objects: Knowledge ViewFrames, Knowledge Resources, and Knowledge Bases. This results in knowledge management at three levels: the screen level, the disk level and the meta-knowledge l...
The paper outlines the concept and implementation process of knowledge management, introduces a new domain of study in information science, that is, the concept, composition and process of information architecture, and explores the relationship between knowledge aumagement and information architecture.
Full Text Available Problem statement: This study attempts to investigate and clarify the relationship of Service Knowledge Management System (SKMS with our primary study regard to using enterprise architecture through ITIL V3. Approach: SKMS concepts are introduced by ITIL V3 as a set of tools and databases that are used to manage knowledge and information of IT services. Results: The SKMS stores, retrieves, updates and presents all information that is expected for management of whole lifecycle of IT Services. Primary goal of our research is to provide a comprehensive integrated framework to determine and address IT Service Architecture requirements and related issues in ITIL V3 through using Enterprise Architecture. Conclusion/Recommendations: Through the main process of our study we realized that ITIL Knowledge Management process and its model for SKMS might be good candidates for storing and retrieving architectures of IT services. In other word, SKMS can be used as a set of tools and databases for management of architecture components of our target framework. For next step, the concern is how to develop proposed SKMS.
Sureephong, Pradorn; Chakpitak, Nopasit; Ouzrout, Yacine; Neubert, Gilles; BOURAS, Abdelaziz
Since the concept of the industry cluster was popularized by Porter in 1990, many countries try to improve the competitiveness through industry sector. Not only companies who take part in the cluster but also academic institutes, government agencies, associations, and supportive industries. The more actors involved in the cluster the more knowledge were distributed among the member of cluster. Although, many literatures about cluster explained how knowledge is important for the cluster develo...
"In this book, Yuzuru Tanaka proposes a powerful new paradigm: that knowledge media, or "memes," operate in a way that closely resembles the biological function of genes, with their network publishing repository working as a gene pool to accelerate the evolution of knowledge shared in our societies. In Meme Media and Meme Market Architectures: Knowledge Media for Editing, Distributing, and Managing Intellectual Resources, Tanaka outlines a ready-to-use knowledge media system, supplemented with sample media objects, which allows readers to experience the knowledge media paradigm."--Jacket.
Theoretical part: Basic terms of knowledge management, knowledge worker, knowledge creation and conversion process, prerequisites and benefits of knowledge management. Knowledge management and it's connection to organizational culture and structure, result measurements of knowledge management, learning organization and it's connection to knowledge management. Tacit knowledge management tools -- stories -- types, how to create, practical use, communities, coaching. Value Based Organization. Pr...
In this chapter we survey how architects have represented architectural knowledge and in particular architectural design. This has evolved over the last 3 decades, from very intuitive and informal, to very structured, abstract and formal, from simple diagrams and metaphors, design notations, and specific languages. As our understanding of architectural knowledge evolved, the importance of design rationale and the decision process became more and more prominent. There is however a constant through this evolution: the systematic use of metaphors.
Full Text Available Knowledge management (KM could be described as a management system that supports the creation, sharing and retrieving of valued information, expertise and insight within and across communities of people and related organizations using information and communication technologies and hence it is a combination of the effective application of information technlogy and management of human resources. KM is becoming a core competitive factor in construction operations. This paper presents the results of two case studies of KM practices in large AEC (architecture, engineering and construction companies through desk-top study and semi-structured interviews. The results indicate that implementing KM in AEC companies leads to competitive advantages and improved decision-making, problem solving and business performance. The results also indicateed that while technology plays an important role, top management commitment, total employee involvement, performance assessment and the culture of knowledge-learning and sharing must be considered when implementing KM. Therefore it is suggested that the implementation of KM should incorporate the company's vision, work processes, technology and culture, to improve the ability of knowledge creating, capturing, sharing, retrieving and ultimately, to improve the company's competitive advantage, decision making, problem solving and innovation.
Choi, Hyunsook; Kim, Jeong Ah; Cho, Insook
Recently, clinical field builds various forms of computerized medical knowledge and tries to use it efficiently. In general, to build and reuse knowledge easily, it is needed to build a knowledge repository. Especially, the credibility of knowledge is important in clinical domain. This paper proposes methods for supporting it. To perform it systematically, we propose the method of the knowledge management processes. The methods for knowledge management can serve equal quality, usability and credibility of knowledge. Knowledge management methods consist of 2 methods. They are the knowledge management processes and the specification of the management targets. And this paper proposes the requirement of a knowledge repository and the architecture of the knowledge repository.
Knowledge management is a way to effectively manage corporate knowledge. Goal of the thesis is to analyze tasks and ways of knowledge management and technological means to support it and test chosen software tools for creation of knowledge base of business terms. First part of the work is dealing with analysis of knowledge management, technics and tools, which are used and technologies for its support. Second part is focused on testing tools for creation of business terms knowledge base for n...
This paper discusses the important process of knowledge and its management, and differences between tacit and explicit knowledge and understanding the culture as a key issue for the successful implementation of knowledge management, in addition to, this paper is concerned with the four-stage model for the evolution of information technology (IT) support for knowledge management in law firms.
Muthukumar; Hedberg, John G.
There is growing recognition that the economic climate of the world is shifting towards a knowledge-based economy where knowledge will be cherished as the most prized asset. In this regard, technology can be leveraged as a useful tool in effectually managing the knowledge capital of an organisation. Although several research studies have advanced…
José Geraldo Pereira Barbosa; Antônio Augusto Gonçalves; Vera Simonetti; Altino Ribeiro Leitão
Because their services are based decisively on the collection, analysis and exchange of clinical information or knowledge, within and across organizational boundaries, knowledge management has exceptional application and importance to health care organizations. This article proposes a conceptual framework for a knowledge management system, which is expected to support both hospitals and the oncology network in Brazil. Under this holistic single-case study, triangulation of multiple sources of...
The main goal of this thesis is to describe implementation of the information system that will support knowledge management using KM-Beat-it methodology in Helpdesk department of the Wincor Nixdorf, Ltd. company. Due to lack of knowledge management principles usage this system will support procedures and processes of knowledge management. Setup and implementation of this system was performed using and combining of two methodologies, methodology for knowledge management implementation KM-Beat-...
The first of the four papers in this symposium, "Knowledge Management and Knowledge Dissemination" (Wim J. Nijhof), presents two case studies exploring the strategies companies use in sharing and disseminating knowledge and expertise among employees. "A Theory of Knowledge Management" (Richard J. Torraco), develops a conceptual framework for…
To solve the problems in knowledge management system (KMS), such as information sharing, the ability to extend and re-engineer, and the reusable ability of legacy systems in distributed and heterogeneous environments. This article presents a method based on agent and ontology of designing KMS. This method consists of two agencies. One is knowledge agency with three agents supporting knowledge management process. The other is application agency with three agents supporting knowledge application. In this method, ontology is used to represent the knowledge in knowledge base and the content in the message exchanged among agents. To demonstrate the advantages of this method, experiments have been carried out and the results imply that this method is efficient and effective for small and medium-size enterprises to design KMS.
Foss, Nicolai Juul; Mahnke, Volker
Knowledge management has emerged as a very successful organization practice and has beenextensively treated in a large body of academic work. Surprisingly, however, organizationaleconomics (i.e., transaction cost economics, agency theory, team theory and property rightstheory) has played no role in...... the development of knowledge management. We argue thatorganizational economics insights can further the theory and practice of knowledge managementin several ways. Specifically, we apply notions of contracting, team production,complementaries, hold-up, etc. to knowledge management issues (i.......e., creating and integrationknowledge, rewarding knowledge workers, etc.) , and derive refutable implications that are novelto the knowledge management field from our discussion....
In 2001, SCK-CEN decided to adopt and implement a practical knowledge management approach. Knowledge management activities were identified within the organisation and a co-ordinated approach to knowledge management was applied. Such an approach requires an efficient reuse of recorded knowledge and an effective transfer of the available knowledge. This approach ensures an added value to our research work and guarantees the long-term preservation of the institutional memory. Principle results and future developments regarding knowledge management at SCK-CEN are summarised
Knowledge management is an evolving subject area based on two notions: - That knowledge is a fundamental aspect of effective organizational performance; - That specific steps need to be actively taken to promote knowledge creation and use. Two common approaches to knowledge management that are often used in combination include: - Knowledge management focused on the capture of explicit knowledge and sharing this via technology; - Knowledge management focused on managing tacit knowledge without necessarily making it explicit, and creating new knowledge as well as sharing existing knowledge. In the context of human resources development, knowledge management is strongly tied to strategy and is activity oriented. Properly applied knowledge management improves organizational efficiency and productivity through reducing process times, introducing technology to assist finding relevant information and instituting techniques to remedy poor quality outputs. Knowledge management also promotes innovations, which can result from initiatives such as developing social networks for knowledge exchange, providing leadership to encourage risk taking and capturing the lessons learned from past activities. Both of these benefits require openness to change and a drive for continual improvement. Other benefits of knowledge management include improved decision making, retaining organizational memory and organizational learning, as well as improving morale. Knowledge management can be used on its own or in collaboration with other management disciplines and tools to establish an environment that will enable the organization to realize these benefits. Summarizing the effective management of nuclear knowledge includes ensuring the continued availability of qualified personnel. As the nuclear workforce ages and retires, and with support uncertain for university programmes in nuclear science and engineering, this issue has become critical to ensuring safety and security, encouraging innovation
A major fundamental problem in decentralized resource control in distributed systems is that in general, no decision-making node knows with complete certainty the current global state of the system. We present an architecture for an Expert Manager which provides a framework for dealing with this problem. Expert system techniques are used to infer the global system state using whatever partial state information is at hand, along with mechanisms for reasoning. Decision-making is enhanced by taking into account the uncertainty of observations, and that concurrent decisions made by many Expert Managers may conflict.
Models are incredibly insidious; they slide undetected into discussions and then dominate the way people think. Since Information Systems (ISs) and particularly Knowledge Management Systems (KMSs) are socio-technical systems, they unconsciously embrace the characteristics of the dominant models of management thinking. Thus, their limitations can often be attributed to the deficiencies of the organizational models they aim to support. Through the case study of a hotel chain, this research sugg...
Shariq, Syed Z.; Kutler, Paul (Technical Monitor)
The emergence of rapidly expanding technologies for distribution and dissemination of information and knowledge has brought to focus the opportunities for development of knowledge-based networks, knowledge dissemination and knowledge management technologies and their potential applications for enhancing productivity of knowledge work. The challenging and complex problems of the future can be best addressed by developing the knowledge management as a new discipline based on an integrative synthesis of hard and soft sciences. A knowledge management professional society can provide a framework for catalyzing the development of proposed synthesis as well as serve as a focal point for coordination of professional activities in the strategic areas of education, research and technology development. Preliminary concepts for the development of the knowledge management discipline and the professional society are explored. Within this context of knowledge management discipline and the professional society, potential opportunities for application of information technologies for more effectively delivering or transferring information and knowledge (i.e., resulting from the NASA's Mission to Planet Earth) for the development of policy options in critical areas of national and global importance (i.e., policy decisions in economic and environmental areas) can be explored, particularly for those policy areas where a global collaborative knowledge network is likely to be critical to the acceptance of the policies.
Hald Nielsen, Bo; Nicolajsen, Katrine
For Økonomistyrelsen opstilles en teoretisk model over forudsætningerne for, at mmah er kan anvende knowledge management. Praksis vurderes dernæst i forhold til denne model.......For Økonomistyrelsen opstilles en teoretisk model over forudsætningerne for, at mmah er kan anvende knowledge management. Praksis vurderes dernæst i forhold til denne model....
Knowledge Management (KM) is the process through which organizations generate value from their intellectual and knowledge-based assets. Frequently generating value from such assets means sharing them among employees, divisions and even with other companies in order to develop best practices. This article discusses three basic aspects of…
Multiple kinds of knowledge management systems are operational in public and private enterprises, large and small organizations with a variety of business models that make the design, implementation and operation of integrated knowledge systems very difficult. In recent days, there has been a sweeping advancement in the information technology area, leading to the development of sophisticated frameworks and architectures. These platforms need to be used for the development of integrated knowledge management systems which provides a common platform for sharing knowledge across the enterprise, thereby reducing the operational inefficiencies and delivering cost savings. This paper discusses the knowledge framework and architecture that can be used for the system development and its application to real life need of nuclear industry. A case study of deactivation and decommissioning (D and D) is discussed with the Knowledge Management Information Tool platform and framework. D and D work is a high priority activity across the Department of Energy (DOE) complex. Subject matter specialists (SMS) associated with DOE sites, the Energy Facility Contractors Group (EFCOG) and the D and D community have gained extensive knowledge and experience over the years in the cleanup of the legacy waste from the Manhattan Project. To prevent the D and D knowledge and expertise from being lost over time from the evolving and aging workforce, DOE and the Applied Research Center (ARC) at Florida International University (FIU) proposed to capture and maintain this valuable information in a universally available and easily usable system. (authors)
Yucong, Duan; Cruz, Christophe; Nicolle, Christophe
International audience This paper presents an ongoing research which aims at combining geometrical analysis of point clouds and semantic rules to detect 3D building objects. Firstly by applying a previous semantic formalization investigation, we propose a classification of related knowledge as definition, partial knowledge and ambiguous knowledge to facilitate the understanding and design. Secondly an empirical implementation is conducted on a simplified building prototype complying with t...
Lystbæk, Christian Tang
The work-in-progress that I would like to present and discuss in the workshop focuses on the management of knowledge management and its socio-material implications. More specifically, my work focuses on how epistemic objects and objectives are managed in professional health care organisations. One...... of knowledge in health care relate to managerial techniques in knowledge management and, thus, form complex epistemic practices in health care organizations. The theoretical approach in this paper draws on perspectives form Social Studies of Science, in particular from Karin Knorr Cetina (2006, 2007......) and colleagues, who stresses that to understand knowledge management practices we need to magnify the space of knowledge in action and consider the presentation and circulation of epistemic objects in extended contexts. In other words, we need to consider that the routes from research to practice...
This article, by including the problem of Knowledge Crash in the more general framework of Knowledge Management, enlarges the concepts of knowledge, generation and knowledge transfer. It proposes a global approach, starting from a strategic analysis of a knowledge capital and ending in the implementation of socio-technical devices for inter-generational knowledge transfer.
Deibel, Stephan R.A.; Greenes, Robert A.; Snydr-Michal, Jan T.
Multimedia knowledge management requires generalized sharing, composition and inter-relation of disparate data and knowledge elements. Since traditional computer operating systems treat programs as bodies of isolated functionality, inter-program connections can be made only by considerable effort on the part of each program author. We have been developing a multimedia kernel called DeSyGNER (the Decision Systems Group Nucleus of Extensible Resources) that provides basic multimedia knowledge m...
Latré, Steven; Verstichel, Stijn; de Vleeschauwer, Bart; de Turck, Filip; Demeester, Piet
The recent emergence of multimedia services, such as Network Based Personal Video Recording and Broadcast TV over traditional DSL based access networks, has introduced stringent Quality of Experience (QoE) requirements. It is generally assumed that the wide variety of services and user profiles introduces the need for a per-user or per-subscriber QoE management. Such a complex QoE management requires real-time knowledge about the managed services, which is available amongst the different nodes in the network. However, even for managing a few services, a relatively large amount of, constantly updated, knowledge is needed. Propagating all the knowledge to all nodes is therefore not feasible. As not all knowledge is relevant to all nodes, it is important to perform an intelligent knowledge distribution and management. In this position paper, we introduce the concept of a cognitive model that describes the knowledge requirements of each node. Based on the information stated in this cognitive model, we discuss how filter queries, that typically describe what needs to be queried from other nodes, can be automatically generated leading to an efficient partitioning of the knowledge through the distributed nodes.
Durao, Frederico; Dolog, Peter; Grolin, Daniel;
The Knowledge model for project management serves several goals:Introducing relevant concepts of project management area for software development (Section 1). Reviewing and understanding the real case requirements from the industrial perspective. (Section 2). Giving some preliminary suggestions...
This article explores the case of product development for insights into the potential role of knowledge management. Current literature on knowledge management entertains the notion that knowledge management is a specific set of practices - separate enough to allow specialization of responsibility....... By common standard, the proclaimed responsibility of knowledge management is shared knowledge, saved learning costs and coordinated action in an organization. The significance of the practices of knowledge management is the intention of shared knowledge, saved learning costs and coordinated action....
Serban, Andreea M.; Luan, Jing
Defines knowledge management, its components, processes, and outcomes. Addresses the importance of knowledge management for higher education in general and for institutional research in particular. (EV)
The objective of this study was to develop an internet-based seminar framework applicable for landscape architecture education. This process was accompanied by various aims. The basic expectation was to keep the main characteristics of landscape architecture education also in the online format. On top of that, four further objectives were anticipated: (1) training of competences for virtual team work, (2) fostering intercultural competence, (3) creation of equal opportunities for education th...
Full Text Available
ENGLISH ABSTRACT: Business drivers such as digitisation, globalisation, customer intimacy and the emergence of the Information Age initiate the need to manage the organisation's knowledge asset. Knowledge management aims at leveraging this explicit and tacit knowledge asset to the collective benefit of the organisation by developing an infrastructure to facilitate the knowledge process and by making information readily available. The implementation of such an initiative requires integration of the strategic, process, human resource, and technology architecture components as the company's competitive advantage depends on the quality of the organisation's knowledge asset and successful exploitation of it.
AFRIKAANSE OPSOMMING: Veranderingsdrywers soos digitalisering, globalisering, klienteverhoudings en die ontstaan van die inligtingsera inisieer die behoefte om organisasiekennishulpbronne te bestuur. Kennisbestuur het ten doel om die eksplisiete en nie-eksplisiete kennishulpbron tot die gesamentlike voordeel van die organisasie aan te wend deur 'n infrastruktuur daar te stel om die kennisproses te fasiliteer en inligting beskikbaar te stel. Die implementering van 'n kennisbestuursinisiatief vereis integrasie van die strategiese-, proses-, menslikehulpbron-, en tegnologieargitektuur komponente ten einde die kompeterende voordeel van die organisasie te behou. Onderliggend tot die sukses is die vermoe en kwaliteit van die organisasie se kennishulpbronne.
POPESCU, Dan; Geanina CUCU-CIUHAN,; Iulia CHIVU; Manuela CIUCUREL
The last decade has witnessed an exponential growth of interest in organizational learning and Knowledge Management. This comes as a natural consequence of the ever more widespread understanding of the knowledge-based economy as a revolutionary change in the global economy. The rise of the service economy, the increasingly flow of global information, and the growing recognition of the importance of intellectual capital are turning knowledge into a key critical resource and a source of competi...
The challenge of architecture is to focus on architecture itself — buildings, drawings, and models— as its locus of knowledge and, specifically, on how that knowledge can became a tool of the design process. One of the first attempts to do so, Précis and Recueil, appeared in the early nineteenth century elaborated by Durand. They represented the hinge for an epistemological validation of the discipline, taking further the Vitruvian axiom architectura est sciencia, and answering Enlightenme...
Donovan, Elizabeth; Holder, Anna
This paper will reflect on understandings of architectural pedagogy and the integration of sustainability into architectural design education. This is framed within an understanding of the construction industry’s role in the production of waste. Despite the complexity of global environmental crises......, architectural educators have the opportunity to do more to address this. We begin with a discussion of contemporary literature and policy concerning education for sustainability in architecture, articulating the particular approaches in development within higher education. This is then compared with critical...... understandings of how architects synthesise different types of knowledge while designing, raising questions about the ‘match’ between educational experiences and subsequent behaviours in practice. Taking an example from Denmark, we outline the approach of Aarhus School of Architecture, where sustainability...
This article explores the case of product development for insights into the potential role of knowledge management. Current literature on knowledge management entertains the notion that knowledge management is a specific set of practices – separate enough to allow specialization of responsibility. By common standard, the proclaimed responsibility of knowledge management is shared knowledge, saved learning costs and coordinated action in an organization. The significance of the practices of kn...
张纯; 张敬周; 宋俊典
To solve the vaporization of architectural knowledge, an ontology-based management framework is brought forward. First,the classification of architectural knowledge is analyzed. Based on the analysis, an ontology model of architectural knowledge is proposed,which elaborates the meaning of and interrelationship among architectural problems, architectural design decisions and architecture design. In addition, a management framework covering the acquisition, documentation, assessment, repository and reuse of the architectural knowledge is brought forward to achieve the full management, sharing and reuse of them.%为了解决架构知识蒸发的问题,提出了一种基于本体的架构知识管理框架.分析了该架构知识的分类,在此基础上从架构问题、架构设计决策和软件架构等3方面构建一个架构知识本体模型,并且描述了这3类架构知识的内涵及其相互关系,进而提出一个架构知识管理框架,能覆盖架构知识获取、编档、评价、存储和复用等过程,实现了架构知识的全面管理、共享和复用.
The paper presents knowledge management review criteria, which are intended to be used by a nuclear power plant operating organization in conducting a self-assessment or an external review of knowledge management functions. Most of these criteria have been used by IAEA experts during the missions on knowledge management at Krsko nuclear power plant, Slovenia and Kozloduy nuclear power plant, Bulgaria. (author)
Dan Constantin TOFAN
How people work requires knowledge and knowledge management is the fundamental glue that binds an IT organization and transitions it from good to great. ITIL, in its third version, has adopted a new process, related to knowledge management, and became even more business oriented service management standard.
WU ZhaoHui(吴朝晖); CHEN HuaJun(陈华钧); XU JieFeng(徐杰锋)
The emergence of semantic web will result in an enormous amount of knowledge base resources on the web. In this paper, a generic Knowledge Base Grid Architecture (KB-Grid)for building large-scale knowledge systems on the semantic web is presented. KB-Grid suggests a paradigm that emphasizes how to organize, discover, utilize, and manage web knowledge base resources. Four principal components are under development: a semantic browser for retrieving and browsing semantically enriched information, a knowledge server acting as the web container for knowledge, an ontology server for managing web ontologies, and a knowledge base directory server acting as the registry and catalog of KBs. Also a referential model of knowledge service and the mechanisms required for semantic communication within KB-Grid are defined. To verify the design rationale underlying the KB-Grid, an implementation of Traditional Chinese Medicine(TCM) is described.
The 21 st century is an era of knowledge, know le dge is said to be particularly important. Knowledge and information have become the economy's primary raw material and its most important outcome. Under increas ingly competitive pressure, many enterprises are examining how they can better m anage their knowledge. During the last years, another concept has gained increas ing interest: knowledge management. The emerging field of knowledge management a ddresses the broad processes of locating, organizing, ...
The management of nuclear knowledge has emerged as a growing challenge in recent years. The need to preserve and transfer nuclear knowledge is compounded by recent trends such as ageing of the nuclear workforce, declining student numbers in nuclear-related fields, and the threat of losing accumulated nuclear knowledge. Addressing these challenges, the IAEA promotes a 'knowledge management culture' through: - Providing guidance for policy formulation and implementation of nuclear knowledge management; - Strengthening the contribution of nuclear knowledge in solving development problems, based on needs and priorities of Member States; - Pooling, analysing and sharing nuclear information to facilitate knowledge creation and its utilization; - Implementing effective knowledge management systems; - Preserving and maintaining nuclear knowledge; - Securing sustainable human resources for the nuclear sector; and - Enhancing nuclear education and training
Ruiz Moreno, J; Cruz Martín Delgado, M
Beyond to be in fashion, the knowledge management (KM) is by itself a powerful strategic weapon for managing organizations. In a first part, the authors analyze strategic concepts related to management, emphasizing the attachment between KM and competitive advantage. Finally, the authors tie the KM to learning process ("tacit knowledge", "socialization", "externalization", "combination", and "internationalization"). PMID:12150129
Wallace, Ken M.; Ahmed, Saeema; Bracewell, Rob
The need to improve engineering knowledge management is driven by the current challenges facing manufacturing organisations in the emerging global economy and, in particular by the important role knowledge plays in the engineering design process. Industrial organisations are facing increasing...
Byrge, Christian; Hansen, Søren
Is it possible to predetermine what kind of ideas that comes out of creativity by using knowledge management? Is it possible to decide beforehand what ideas we want to generate and the direction in which an idea takes in the further development? This paper deals with knowledge management in...... creativity. The point of departure is taken in the connection between knowledge in a cognitive sense, and creativity focussing on ideas. The paper gives a perspective on how knowledge management can be part of creativity. It develops a concept of horizontal thinking and combines it with the fuzzy set theory...... in order to introduce a structured method for knowledge management. This combination makes it possible to determine the output of idea generation and of further development of an idea, by using knowledge management. Potential translations into practice are suggested and one example is given to show...
Marcin W. Staniewski
The article is a review of basic knowledge management terminology. It presents such a description as: knowledge resources levels (data, information, knowledge, and wisdom), knowledge sources (internal, external), and knowledge typology (implicit, tacit or individual, social). Moreover the article characterizes knowledge management process, knowledge management system and main knowledge management strategies (codification, personalization). At the end of the article there is mentioned the know...
Housel, Thomas; Bell, Arthur H.
Managing and measuring knowledge teaches through the case method, with extended discussion and investigation of high-interest business scenarios from areas of health management, investment, the Internet, telecommunications, computer technologies, food industry management, heavy industry, and a variety of service industries. In each case, readers learn how new tools of knowledge management can positively impact bottom-line profits and overall business strategy. Readers conclude the businesse...
Li, Zengyang; Liang, Peng; Avgeriou, Paris
Context: Knowledge management technologies have been employed across software engineering activities for more than two decades. Knowledge-based approaches can be used to facilitate software architecting activities (e.g., architectural evaluation). However, there is no comprehensive understanding on
Sørensen, Brian Vejrum; Gelbuda, Modestas
The article argues that the growth of de novo knowledge-based organization depends on managing and coordinating increasingly growing and, therefore, distributed knowledge. Moreover, the growth in knowledge is often accompanied by an increasing organizational complexity, which is a result of....... This paper contributes to the research on organizations as distributed knowledge systems by addressing two weaknesses of the social practice literature. Firstly, it downplays the importance of formal structure and organizational design and intervention efforts by key organizational members. Secondly...
Nuclear knowledge is characterized by high-complexity and variety of the component topics and long duration required by the build-up of individual competence. At organizational level, these characteristics made the power of an organization or institution to be determined by the capital accumulated of existing knowledge. Furthermore, the capacity of an organization to re-generate and raise the knowledge capital according to the specific processes it is running according to the existing demand decides its position/ranking in the economy of nuclear field. Knowledge management emphasizes re-utilization of existing practice and experience, upgrade, enrich and re-value of accumulated knowledge. The present paper identifies and classifies the nuclear knowledge steps, namely: tacit knowledge, explicit knowledge, preserving, transfer, knowledge capture etc. On this basis there are identified the existing problems of nuclear knowledge management in Romania such as: difficulties to keep within the country the existing expertise, lack of interest in nuclear education, low level of organization of existing knowledge due to a small number of data bases, an insufficient integration of existing knowledge in IT systems, lack of ontology and taxonomy or an average structuralism. Nuclear knowledge in Romania is facing a major challenge which is generated by the future development of nuclear facilities. It is related to the rising demand of expertise and experts. This challenge is better solved by partnership between end users and institutions of Research and Development and university organization as well which could ensure the generation, transfer and preservation of nuclear knowledge. (authors)
Libraries are creating dynamic knowledge bases to capture both tacit and explicit knowledge and subject expertise for use within and beyond their organizations. In this book, readers will learn to move policies and procedures manuals online using a wiki, get the most out of Microsoft SharePoint with custom portals and Web Parts, and build an FAQ knowledge base from reference management applications such as LibAnswers. Knowledge Management for Libraries guides readers through the process of planning, developing, and launching th
Since its inception the IAEA has always been a knowledge based organization, requested to serve and promote the cause of peaceful use of nuclear science and technology. For nearly five decades the IAEA has been providing nuclear information and knowledge to Member States. A substantial part of the IAEA's activities under the regular budget and technical cooperation programme are aimed at developing and sustaining adequate nuclear competence in the Member States, including helping to build capacity in different aspects of the peaceful uses of nuclear energy. The paper describes some knowledge management initiatives that are being implemented within the framework of the IAEA programme on nuclear knowledge management. (author)
Introduction. This article returns to a theme addressed in Vol. 8(1) October 2002 of the journal: knowledge management and the problem of managing tacit knowledge. Method. The article is primarily a review and analysis of the literature associated with the management of knowledge. In particular, it focuses on the works of a group of economists who have studied the transformation of knowledge into information through the process of codification and the knowledge transaction topography they...
Introduction: This article returns to a theme addressed in Vol. 8(1) October 2002 of the journal: knowledge management and the problem of managing tacit knowledge. Method: The article is primarily a review and analysis of the literature associated with the management of knowledge. In particular, it focuses on the works of a group of economists who…
Azizah B.A. Rahman; Sara Hassani
Problem statement: Recently researchers discerned the vitality and importance of Knowledge Management Capabilities (KMC) evaluation in organizations. In fact evaluation of KMC helps to prevent failure in Knowledge Management (KM) projects. Approach: One of the most popular methods in the phase of evaluating KMC is Fuzzy method which evaluates seven attributes of KMC. Fuzzy needs KM experts to give their opinion about these attributes as input data. However in some organizations these experts ...
For many firms, particularly those operating in high technology and competitive markets, knowledge is cited as the most important strategic asset to the firm, which significantly drives its survival and success (Grant 1996, Webber 1993). Knowledge management (KM) impacts the firm's ability to develop process features that reduce manufacturing…
Knowledge management has become an important concept in the nuclear industry globally. This has been driven by the fact that new reactors are commissioned and some are decommissioned. Since most old experts are near retirement then there is a need to capture the nuclear knowledge and expertise and transfer it to the new generation. Knowledge transfer is one of the important building blocks of knowledge management. Processes and strategies need to be developed in order to transfer this knowledge. South African Young Nuclear Professionals Society (SAYNPS) has established a document to address strategies that can be used to close the knowledge gap between the young less experienced and experts in the field. This action will help the young generation to participate in knowledge management. The major challenges will be the willingness of the experts to share and making sure that all knowledge is captured, stored and kept up to date. The paper presents the SAYNPS point of view with regard to knowledge transfer. (authors)
A viewgraph presentation discussing knowledge management is shown. The topics include: 1) What is Knowledge Management? 2) Why Manage Knowledge? The Presenting Problems; 3) What Gets Called Knowledge Management? 4) Attempts to Rethink Assumptions about Knowledgs; 5) What is Knowledge? 6) Knowledge Management and INstitutional Memory; 7) Knowledge Management and Culture; 8) To solve a social problem, it's easier to call for cultural rather than organizational change; 9) Will the Knowledge Management Effort Succeed? and 10) Backup: Metrics for Valuing Intellectural Capital i.e. Knowledge.
Lupsa Dana; Constantin Sanda
For the past years, information and knowledge are replacing capital and energy as the primary wealth-creating assets, generating a new type of economy, and called knowledge based economy (KBE), within knowledge management is the main instrument for the companies to obtain competitive advantage. Given the goal of EU established at Lisbon and the perspective of Romania’s accession to EU, Romanian companies must align their management practices with knowledge management in order to survive on a ...
Montoni, Mariella A.; Galotta, Catia; Rocha, Ana Regina; Rabelo, Álvaro; Rabelo, Lisia
Knowledge management supports decision-making by capturing and analyzing key performance indicators, providing visibility into the effectiveness of the business model, and by concentrating collaborative work and employee knowledge reviews on critical business problems. CardioKnowledge is a knowledge management environment based on the business and process requirements of a health care organization in Cardiology. CardioKnowledge supports organizational processes in order to facilitate the comm...
Every organization and institute is facing the savior problem of generating the knowledge on the basis of their assets. Knowledge management is very indispensable for any organization. We discuss about the knowledge management through this paper. This paper provide an outline of knowledge management and how knowledge management is useful to improve the quality of the educational institute. With the help of knowledge management system we can manage any information. We can defin...
Marcin W. Staniewski
Full Text Available The article is a review of basic knowledge management terminology. It presents such a description as: knowledge resources levels (data, information, knowledge, and wisdom, knowledge sources (internal, external, and knowledge typology (implicit, tacit or individual, social. Moreover the article characterizes knowledge management process, knowledge management system and main knowledge management strategies (codification, personalization. At the end of the article there is mentioned the knowledge creating process (the concept of knowledge creation spiral and the role of Intelligence Technology (IT and organizational culture as main elements supporting knowledge management implementation in organizations.
Thampi, Sabu M.
Knowledge has been lately recognized as one of the most important assets of organizations. Managing knowledge has grown to be imperative for the success of a company. This paper presents an overview of Knowledge Management and various aspects of secure knowledge management. A case study of knowledge management activities at Tata Steel is also discussed
Full Text Available Most large organizations have been investing in various disconnected management technologies during the past few years. Efforts to improve management have been especially noticeable over the last 18-24 months, as organizations try to tame the chaos behind their public internet and internal intranet sites. More recently, regulatory concerns have reawakened interest in records management, archiving and document management. In addition, organizations seeking to increase innovation and overall employee efficiency have initiated projects to improve collaborative capabilities. With business models constantly changing and organizations moving to outsourced solutions, the drive towards improving business processes has never been greater. Organizations expect outsourcing to streamline business processes efficiently and effectively if they are to achieve rapid payback and return on investment (ROI.This is where workflow, document management and knowledge management can support the in-house and outsourced business process improvements that help CEOs gain the business benefits they seek in order to remain competitive. We will show how processes can be improved through workflow, document management and knowledge management.
Ermine, Jean-Louis; pauget, bertrand; Beretti, Annie; Tortorici, Gilbert
International audience Capitalisation of the history of a technology, a technique or a concept within an industrial company is relevant to historians. However it largely exceeds the historical problems from a Knowledge Management point of view. In this context, it can be the subject of specific approaches especially Knowledge Engineering. However, it faces two types of difficulties: - The techniques in History have few modelling tools, and are even rather reticent with the use of such tool...
The beginning of the new millennium finds the world in a process of inter-connectivity increasing, of data flows acceleration and of temporal and national borders compression. The necessary power for these transformations at global level is represented by the technologies from the information and communication IT&C domain. The social structures transformation through knowledge and knowledge management considered as an essential resource of economical increasing and as the main factor of produ...
OveRustungHjelmervik; 王克胜; 袁庆丰; 方明伦
Technology development and implementation on the manufacturing arena has, throughout the years, frustrated employees over the requirement of constantly adjusting to new technologies. The employee's ability to learn is bounded, and thus limited. Looking at a modern production system, it is often a complicated array of technologies that have to be coordinated; or the technologies are coordinating themselves through artificial intelligence. This paper discusses the need for a holistic knowledge management approach to manufacturing,combining in-place technology with process management philosophy, in order for the firm's human resources to create, share, store and apply new knowledge.
Dupplaw, David; Dasmahapatra, Srinandan; Hu, Bo; Lewis, Paul; Shadbolt, Nigel
Digital media facilitates tight integration of multi-modal information and networking allows this richly textured knowledge to be shared. We present the system we have developed in the MIAKT (Medical Imaging with Advanced Knowledge Technologies) project that provides knowledge management, and facilities for semantic annotations on mammographic images in the context of clinical and histopathological information. This paper also describes the novel generic architecture we have built on semantic...
Full Text Available The Semantic Web was designed to represent the enormous data that is existing on the World Wide Web ina machine readable format. The research shows the long period of time that was spent on the Emails forcommunication and information exchange. Adding the semantics to the existing Email systems could not only provide for the valuable usage of time and resources, but also refreshes the meaning of Email communication. The presented research work examines the ontology extraction process from the Email systems adopting scalable pattern rules that is based on the extracted techniques. The proposed architecture is designed to handle the unstructured Emails and the ontologies that are extracted from the Email which is divided into four main components as follows: the Ontology Learning Component, the Management Component, the Semantic Email Component and the Client Side Plugin.
Firestone, Joseph M.; McElroy, Mark W.
Purpose: Knowledge management (KM) as a field has been characterized by great confusion about its conceptual foundations and scope, much to the detriment of assessments of its impact and track record. The purpose of this paper is to contribute toward defining the scope of KM and ending the confusion, by presenting a conceptual framework and set of…
Gilfillan, Lynne G.; Haddock, Gail; Borek, Stan
This paper presents a secure, Internet-enabled, third wave knowledge management system. TheResearchPlaceTM, that will facilitate a collaborative, strategic approach to analyzing public safety problems and developing interventions to reduce them. TheResearchPlace, currently being developed under Government and private funding for use by the National Cancer Institute, Federal agencies, and the Defense Advanced Research Project Agency, will augment Geographic Information Systems and analytical tool capabilities by providing a synergistic workspace where teams of multidisciplinary professions can manage portfolios of existing knowledge resources, locate and create new knowledge resources that are added to portfolios, and collaborate with colleagues to leverage evolving portfolios' capabilities on team missions. TheResearchPlace is currently in use by selected alpha users at selected federal sites, and by the faculty of Howard University.
The object of the master's thesis is to describe theoretically and practically the use of knowledge management in multinational organization, the strong and weak points of the implementation of knowledge management in multinational organization and tools that are used while implementing the knowledge management. The recommendations towards more efective use of knowledge management in multinational organization are given in the last chaper.
Avgeriou, Paris; Lago, Patricia; Kruchten, Philippe
Architectural Knowledge (AK) is defined as the integrated representation of the software architecture of a software-intensive system or family of systems along with architectural decisions and their rationale, external influence and the development environment. The SHARK workshop series focuses on c
Iftikhar Hussain; Shakeel Ahmed; Steven Si
Knowledge management success is a hot issue in SMEs. It is obvious that several important factors must be considered for successful implementation, but most small and medium firms have no idea what factors should be considered most heavily. Therefore, the purpose of this study is to expand the base of knowledge in that area, and empirically test the relationship between personal capabilities within SMEs and knowledge management system success. Six factors related to personal capabilities were...
Architecture processes are considerably new parts of organisations’ processes. These processes have the responsibility to aim at high quality and financially successful architectures. However, the activities which promote this aim are not clearly defined yet. This study reviews literature and practitioners’ experiences on quality management activities that could be suggested to promote the achievement of high quality software architectures and a good quality software a...
Azizah B.A. Rahman
Full Text Available Problem statement: Recently researchers discerned the vitality and importance of Knowledge Management Capabilities (KMC evaluation in organizations. In fact evaluation of KMC helps to prevent failure in Knowledge Management (KM projects. Approach: One of the most popular methods in the phase of evaluating KMC is Fuzzy method which evaluates seven attributes of KMC. Fuzzy needs KM experts to give their opinion about these attributes as input data. However in some organizations these experts are not available. Results: Therefore in this study a rubric matrix is developed as an assessment tool with ordered rank (very high, medium and very low of descriptive characteristics of criteria (seven attributes that organizations wish to evaluate. Conclusion: This rubric is applicable for members of an organization which are not familiar completely with KMC and also will be maintained by analyzing and surveying many different researches.
Silvana Aparecida de Souza
Full Text Available It is a conceptual and theoretical research on school organization and its democratization, focusing on one aspect of an objective nature: its architecture. The study was based on the academic literature on democratization and theoretical contribution of Michel Foucault, with regard to the analysis of space as a resourcecontrol, surveillance and training, going through a historical review of the modelconstruction of school buildings in Brazil. It is therefore a sociological analysis of the school environment, in relation to the democratization process of basic education, understood as ensuring that the conditions of access and permanence to a universalquality education, and conceived and gestated from collective interests of its users.We conclude that the architecture of public schools in Brazil do not provides democratic management, either by format controller of buildings constructed in the republican period, either by the current economic priority for the construction of public school buildings, which includes little or no space for collective activities. The character of the buildings remains controller, no more for its architecture, but made possible by technological development, which allows monitoring by video cameras, which is made with the permission and support of community.
Nenonen, Suvi; Jensen, Per Anker; Lindahl, Göran
Purpose This paper aims to draft a knowledge map of the fragmented and multidisciplinary research of and relevant to FM. Facilities management knowledge map is a tool for presenting what relevant data and knowledge, a.k.a. knowledge, resides in different disciplines. Knowledge mapping is a step in creating an inventory of knowledge (i.e. the knowledge base) and developing/improving the processes of knowledge sharing in research, education and practice. Theory Knowledge mapping is discussed in...
Technologies for management of knowledge have been a recurring topic for many organizations when it comes to facilitating knowledge creation and sharing among employees. Existing research in the field reveal application of many different tools and practices serving knowledge management purposes...... of social media as a tool for knowledge management presents an interesting addition to existing knowledge management initiatives. In this research in progress paper, social media for knowledge management is explored through investigating the research question, how can social media influence knowledge...... management practices in organizations? The investigation builds on a theoretical reflection of the concepts of knowledge management practices and social media. The method for the theoretical investigation is based in the outline of core literature perspectives dealing with knowledge management practices...
Full text: The paper describes the Knowledge Management (KM) activities at ELETRONUCLEAR, owner and operator of nuclear power plants in Brazil. Systematic measures to preserve its essential technological know-how have been taken, especially in view of personnel attrition due to ageing. A special project was established in January 2001 for this purpose. The first phase consisted in the identification of the extent and location of the existing know-how, with existing and future gaps in the essential know-how being identified and evaluated. A multidisciplinary team was established to implement the Project. The team interacted with experts both in Brazil and abroad to achieve a sound technical basis for the work, in terms of Knowledge Management techniques. The results of the know-how survey are stored in an electronic data bank, which facilitates preparation of several types of reports, according to various criteria. A second phase was performed in 2002, involving an in-depth analysis of the results of the survey. Proposals for solutions to fill in the know-how gaps were set up, comprising both a short-term and a long-term time frame. A third phase is under way (2003/4), consisting of measures to establish Knowledge Management (KM) as a permanent activity in the Company. In particular, methods to elicit tacit knowledge from departing (esp. retiring) experts are being developed This work was the first by ELETRONUCLEAR in the field of Knowledge Management. Although the work was performed with ELETRONUCLER's own staff, discussions with persons and institutions acquainted with this relatively new field, especially in the nuclear area, were very important for the implementation of the Project. In particular, cooperation with EPRI (Electric Power Research Institute, USA) was very instrumental to the attainment of its objectives. Eletronuclear and EPRI have maintained a close working relationship during the last years during which EPRI created an innovative process and
The main objective of a nuclear regulatory body is to ensure that the nuclear energy applications fulfill the aspect of safety, security and safeguards to protect people and the environment from hazards associated with nuclear facilities or nuclear materials. Therefore, staff competencies of the regulatory body are essential and should be maintained. The continued control of nuclear facilities is needed. In addition, the retirement age of the employees should be calculated as part of human resource planning. In this context, knowledge management has a major role in transferring knowledge to ensure that nuclear energy and its associated technologies can be used safely and that society has greater confidence and trust in the regulator. The nuclear industry can then be assured that it is being regulated competently and fairly. (author)
Knowledge management (KM) is a set of relatively new organizational activities. This volume presents some 20 papers organized into five sections covering basic concepts of knowledge management. The volume editor is an esteemed name in the field..
M. B.H. Yaakub
Problem statement: This study is an attempt to address "The Fundamental Theory of Knowledge Management" from Islamic point of views, to draw the notion of Islamic Worldview" of knowledge, especially in terms of understanding its nature in the reality of knowledge society as a step toward conceptualizing Islamic Knowledge Management" (IKM) as an answer to the uncertainty situation of contemporary knowledge development, management and utilization especially for Muslim u...
National Aeronautics and Space Administration — This paper introduces a generic distributed prognostic health management (PHM) architecture with specific application to the electrical power systems domain....
S. Ceri; Grefen, P.W.P.J.; G. Sánchez
This paper presents the distributed architecture of the WIDE workflow management system. We show how distribution and scalability are obtained by the use of a distributed object model, a client/server architecture, and a distributed workflow server architecture. Specific attention is paid to the extended transaction support and active rule support subarchitectures.
Qian Feng; Yuanyuan Huang
In an information explosive era, knowledge management has become a hot field in enterprise informatization. In order to adapt to the competitive environment, it is now an urgent task to add knowledge management to ERP system and integrate learning and innovation on the platform of enterprise information system based on ERP. This paper focuses on knowledge management based on ERP and introduces a knowledge management system: KRM.
Kim, Suntae; Shim, Bingu; Kim, Jeong Ah; Cho, Insook
Recently, many approaches have been studied to author medical knowledge and verify doctor's diagnosis based on the specified knowledge. During the verification, intensive access to medical information is unavoidable. Also, the access approach should consider modifiability in order to cover diverse medical information from the variety of hospitals. This paper presents an approach to generating query language from medical knowledge, and shows software architecture for accessing medical information from hospitals by executing generated query languages. Implementation of this architecture has been deployed in a hospital of South Korea so that it shows the feasibility of the architecture.
Purpose: The purpose of this research is to make evident the inadequateness of concepts and language based on industrial knowledge still used in current practices by managers to cope with problems of the post-industrial societies characterised by non-linear process of emergence and acquisition of properties. The purpose is to allow management to…
Pedersen, Mogens Kühn; Larsen, Michael Holm
Knowledge management exchange schemes based on symmetric incentives are rarely found in the literature. The distributed knowledge model relies upon a double loop knowledge conversion decision support system with symmetric incentives in an extranet. The model merges specific knowledge with knowledge...
Full Text Available This contribution proposes an interdisciplinary approach to architectural research, and states that composition is a methodological act of research. It will first argue that architectural research and practice can gain from a multi-perspectival approach, bringing in knowledge from different fields – in this case the field of literature.Referring to the author’s recently finished dissertation, it proposes a literary approach to architecture and the city, and explains how the ambiguities of architecture (subject-object, author-user and reality-fiction can be addressed by literary means. Then, it makes clear that bringing together knowledge from different fields requires an act of composition. It argues that knowledge can be seen as a spatial construction rather than a linear one, and that the mediating capacity of the architect offers researchers with a background in architecture the possibility to develop such spatial research compositions.
This contribution proposes an interdisciplinary approach to architectural research, and states that composition is a methodological act of research. It will first argue that architectural research and practice can gain from a multi-perspectival approach, bringing in knowledge from different fields – in this case the field of literature.Referring to the author’s recently finished dissertation, it proposes a literary approach to architecture and the city, and explains how the ambiguities of arc...
Correia, Mariana; Dipasquale, Letizia; Mecca, Saverio
Vernacular architecture represents a great resource that has considerable potential to define principles for sustainable design and contemporary architecture. Traditional architecture and its methods and strategies are undervalued and unemployed in new construction. Nevertheless, very important princi- ples and components can be learned from this heritage, to be applied nowadays, in sustainable archi- tecture. The project’sVerSus main aim is to gain knowledge from the fundamental lessons ...
Klein, Roy L.
The purpose of this study was to determine the level of knowledge-usefulness to organizational managers. The determination of the level of usefulness provided organizational managers with a reliable measure of their decision-making. Organizational workers' perceptions of knowledge accessibility, quality of knowledge content, timeliness, and user…
Architectural technical debt (ATD) is mainly incurred by architecture decisions that intentionally or unintentionally compromise system-wide quality attributes, particularly maintainability and evolvability. ATD needs to be systematically managed in an appropriate manner, in order to improve the health of the software architecture and optimize the cost of system maintenance and evolution in the long term. Currently, there is a lack of an overall process for systematically managing ATD, as wel...
Pico, Lilia Edith Aparicio; Cuenca, Orlando Rodriguez; Alvarez, Daniel José Salas; Salgado, Piere Augusto Peña
The present article shows a study about requirements for teleconsulting in a telemedicine solution in order to create a knowledge management system. Several concepts have been found related to the term teleconsulting in telemedicine which will serve to clear up their corresponding applications, potentialities, and scope. Afterwards, different theories about the art state in knowledge management have been considered by exploring methodologies and architectures to establish the trends of knowledge management and the possibilities of using them in teleconsulting. Furthermore, local and international experiences have been examined to assess knowledge management systems focused on telemedicine. The objective of this study is to obtain a model for developing teleconsulting systems in Colombia because we have many health-information management systems but they don't offer telemedicine services for remote areas. In Colombia there are many people in rural areas with different necessities and they don't have medicine services, teleconsulting will be a good solution to this problem. Lastly, a model of a knowledge system is proposed for teleconsulting in telemedicine. The model has philosophical principles and architecture that shows the fundamental layers for its development. PMID:18560075
The IAEA Technical Meeting (TM) on the 'Role of universities in preserving and managing nuclear knowledge' was held in Vienna, Austria, 10-14 December 2007. This TM is the continuation of IAEA efforts to address future workforce demand developments, quality and quantity of nuclear higher education in member states. IAEA activities always focussed in particular on curricula, on networking universities and on internet platforms. The objective of this meeting was to provide a forum to present and discuss the status of and good practices of nuclear higher education in member states. Around twenty experts from different member states presented the status and on-going practices of nuclear education. This meeting was divided into two main sections: part A gave the status of nuclear education in the member states while part B included the best practices and recommendations. A summary of both sessions are provided in this report. (Nevyjel)
ELETRONUCLEAR, a state-owned company responsible for design, construction, ownership and operation of nuclear power plants in Brazil, is applying systematic measures to preserve its essential technological know-how. A special project called 'Determination of Technological Know-How of ELETRONUCLEAR' was established in January 2001 for this purpose. The extent and location of the existing know-how was identified and the gaps in the essential know-how were evaluated. A multidisciplinary team was established to implement the project. The team interacted with experts both in Brazil and abroad to achieve a sound technical basis as far as knowledge identification and preservation techniques are concerned. The results of this know-how survey were stored in an electronic data bank, which facilitated the creation of several types of reports, according to various criteria. An in-depth analysis of the survey pointed to the gaps in essential know-how. Proposals for solutions to fill in the know-how gaps were set up, comprising both short-term, as well as long-term, solutions. This project was the first work by ELETRONUCLEAR in the field of Knowledge Management. An indirect consequence was the creation of a nucleus of personnel competent in this new discipline, which had a multiplying effect throughout ELETRONUCLEAR, allowing the execution of other new projects in KM. (author)
Petković Mirjana; Aleksić-Mirić Ana; Božinović Ivana
The aim of this paper is to investigate the role of managers with leadership potentials in knowledge management within organization. This aim is further developed through the research questions: (1) Does leadership have important role in knowledge management? (2) Under which conditions leadership influences knowledge management and what is the direction of this influence? (3) Which elements of the leadership, skills and virtues of the leader, are important and what roles do they have in...
Nenonen, Suvi; Jensen, Per Anker; Lindahl, Göran
profession, research and education. The knowledge map aims to contrast perspectives on how to map interdisciplinary research. Design/methodology/approach The Knowledge map is based on classification of 83 articles, including volume 2013 of Facilities (40 articles) and of Journal of Facilities Management (21...... articles) and all volumes (2010-2013) of International Journal of Facility Management (22 articles), except 2013, issue 3. Findings . The Knowledge map integrates eight different disciplines. Management is still the dominant discipline followed by engineering. Originality/value . Based on knowledge maps......Purpose This paper aims to draft a knowledge map of the fragmented and multidisciplinary research of and relevant to FM. Facilities management knowledge map is a tool for presenting what relevant data and knowledge, a.k.a. knowledge, resides in different disciplines. Knowledge mapping is a step...
Full Text Available In Thailand, as in other developing countries, the focus was on the large industry first, since governments assumed that large enterprises could generate more employment. However, there has been a realization that the SMEs are the biggest group in the country and are significantly important to the process of social and economic development. This realization has prompted Thailand to institute mechanisms to support and protect SMEs consist of manufacturing, merchandising (wholesale & retail and service businesses. Unfortunately, most of these SMEs lack capability in operational areas such as technology, management, marketing, and finance when compared to large enterprises. In order to adapt and survive SMEs need full and proper support from the government. To aid in their adaptation and survival, SMEs and government must develop their knowledge management framework to effectively harness their past and present experiences, and anticipate the future evolution of their commercial environment. In most countries, SMEs are the biggest source of export even in normal circumstances. Consequently, the state and SMEs have to focus and work hard to their ensure survival.
罗军舟; 顾冠群; 费翔
Traditional network management approach involves the management of each vendor's equipment and network segment in isolation through its own proprietary element management system. It is necessary to set up a new network management architecture that calls for operation consolidation across vendor and technology boundaries. In this paper, an architectural model for Intelligent Network Management (INM) is presented. The INM system includes a manager system, which controls all subsystems and coordinates different management tasks; an expert system, which is responsible for handling particularly difficult problems, and intelligent agents, which bring the management closer to applications and user requirements by spreading intelligent agents through network segments or domain. In the expert system model proposed, especially an intelligent fault management system is given.The architectural model is to build the INM system to meet the need of managing modern network systems.
Full Text Available The aim of this paper is to investigate the role of managers with leadership potentials in knowledge management within organization. This aim is further developed through the research questions: (1 Does leadership have important role in knowledge management? (2 Under which conditions leadership influences knowledge management and what is the direction of this influence? (3 Which elements of the leadership, skills and virtues of the leader, are important and what roles do they have in knowledge management? The paper is based on the field investigation, employing interviews and survey as the research techniques, on the random sample of Serbian companies.
Stylianou, Vasso; Savva, Andreas
Knowledge Management (KM) efforts aim at leveraging an organization into a knowledge organization thereby presenting knowledge employees with a very powerful tool; organized valuable knowledge accessible when and where needed in flexible, technologically-enhanced modes. The attainment of this aim, i.e., the transformation into a knowledge…
This presentation give a programmatic view of knowledge management in the nuclear industry. A knowledge management program must deal with forecasting needs, acquisition, retention, training and supporting elements of culture, process, codification error prevention, information management and networks to reduce exposure
Bukh, Per Nikolaj; Skovvang Christensen, Karina; Mouritsen, Jan
From various angles and perspectives this book shows how knowledge management is actually practised in many different European firms. New dimensions of well-known management principles and concepts emerge by focusing on knowledge. Leading researchers and experts from European business schools offer...... new insight into the range of practical problems that can be addressed and methods that can be applied when knowledge is put on the management agenda....
The research presented in this article is based on the modern concept of knowledge management and its dissemination. The concept is distinguished by complexity and considers the strong impact of organizational environment and organizational practices upon the process of knowledge management. The subject of the research is the impact of essential factors of the environment (culture, technology, practices) on the distinct stages of the knowledge management process in Bulgarian companies. The em...
This paper summaries the three financial control architectures for IT department in an enterprise or organization, they are unallocated cost center, allocated cost center and profit center, analyses the characteristics of them and in the end gives the detailed suggestions for choosing these control architectures. (authors)
Most large organizations have been investing in various disconnected management technologies during the past few years. Efforts to improve management have been especially noticeable over the last 18-24 months, as organizations try to tame the chaos behind their public internet and internal intranet sites. More recently, regulatory concerns have reawakened interest in records management, archiving and document management. In addition, organizations seeking to increase innovation and overall em...
Jiao Li; Cui Yidong; Lin Yu; Wang Wendong; Cheng Shiduan
Based on the analysis of current Quality of Service (QoS) management on IP network, new generation of QoS architecture QoSAF is proposed. QoSAF is divided into three layers: resource control layer, network service layer and business layer. QoS management is accomplished by interactivity of layers. In this architecture, mechanism of feedback control enhances the functions of resource management and system monitoring. The principle of design and logical architecture of system is discussed in detail.
Rehman, Zobia; Kifor, Claudiu V.
This article explains the application of knowledge management for project risk management in industry. Combination of knowledge management and risk management is becoming a dire need for industries nowadays, because it has become necessary to make information reach timely to its destined users to achieve the desired goals. Quick decisions are needed throughout a project life cycle to mitigate or avoid a risk, but they are only possible when knowledge about it is in hand and can be inferred for fruitful decisions. Quality engineers make huge effort in analyzing and mitigating the risk and prepare various documents about different risk management stages. But this knowledge resides in documents or underutilized databases without any relation to each other that makes it useless for complex decision making. This article shall explain how knowledge management activities are helpful in risk management and the advantages of their fusion. It will also present a conceptual architecture of an Information Technology based solution for risk management and knowledge management combination.
Rasmussen, Palle; Nielsen, Peter
Purpose – The purpose of this paper is to set focus on, and discuss the concept of knowledge, and show how the interrelations between knowledge and other concepts, such as learning, have become a decisive element in managing human resources and firm performance. Design/methodology/approach – The...... dimensions of knowledge management are identified and related to learning, organizational configurations, human resources management and institutional environments in order to identify and percent the most important approaches to knowledge management and the development over time. Findings – Creating......, transforming and utilizing various kinds of knowledge as a firm-specific asset is a very important element of firm competitiveness and innovative performance. In managing knowledge learning and innovation learning approaches are central. The paper identifies various approaches to learning and strategies to...
Wikis provide a new way of collaboration and knowledge sharing. Wikis are software that allows users to work collectively on a web-based knowledge base. Wikis are characterised by a sense of anarchism, collaboration, connectivity, organic development and self-healing, and they rely on trust. We list several concerns about applying wikis in professional organisation. After these concerns are met, wikis can provide a progessive, new knowledge sharing and collaboration tool.
ALESSANDRO ROBERTO LUCENA1
Full Text Available This work aims to present a study on Services Oriented Architecture – SOA components and to show how this architecture can contribute to integrate distributed systems, in private and government organizations, considering their need of using multiple information systems to accomplish their activities. Concepts related to these architectures, their components, implementation requirements, usage advantages and disadvantages, as well as a study of two examples of SOA architecture in government organizations will also be presented: the Interoperability Standards for Electronic Government (Padrões de Interoperabilidade de Governo Eletrônico - e-PING, and the Integrated Management System (Sistema de Gestão Integrada– SGI.
National Aeronautics and Space Administration — Managing the health of vehicle, crew, and habitat systems is a primary function of flight controllers today. We propose to develop an architecture for automating...
Christensen, Henrik Bærbak
The architecture is the fundamental framework for designing and implementing large scale software, and the ability to trace and control its evolution is essential. However, many traditional software configuration management tools view 'software' merely as a set of files, not as an architecture....... This introduces an unfortunate impedance mismatch between the design domain (architecture level) and configuration management domain (file level.) This paper presents a software configuration management model that allows tight version control and configuration management of the architecture of a...... software system. Essential features of the model have been implemented in a research prototype, Ragnarok. Two years of experience using Ragnarok in three, real, small- to medium sized, projects is reported. The conclusion is that the presented model is viable, feels 'natural' for developers, and provides...
de Jager, Martha
Provides an overview of knowledge management and benchmarking, including the benefits and methods of benchmarking (e.g., competitive, cooperative, collaborative, and internal benchmarking). Arthur Andersen's KMAT (Knowledge Management Assessment Tool) is described. The KMAT is a collaborative benchmarking tool, designed to help organizations make…
which has the strategy of working with knowledge in the form of "best practices" meant to boost performance. The thesis explores the situation that workers are in, since they are meant to share and develop "best practices" knowledge in a portal based Knowledge Management System (KMS). The study...... indentifies a set of problems that prevents knowledge sharing from taking place to the degree to which management was specifically aiming. It was explored whether these problems could, to some degree, be mitigated by employing persuasive design, which is a new stance towards design where the aim is to...... directly seek to change the user's behavior, i.e., persuading more knowledge sharing. The main contribution is an indication of an anomaly with regards to the strategic approach towards knowledge management, where knowledge sharing is seen as an effort by which companies can gain a competitive advantage by...
Avgeriou, Paris; Retalis, Simos; Skordalakis, Manolis
There exists an urgent demand on defining architectures for Learning Management Systems, so that high-level frameworks for understanding these systems can be discovered, and quality attributes like portability, interoperability, reusability and modifiability can be achieved. In this paper we propose a prototype architecture aimed to engineer Open Learning Management Systems, that professes state-of-the-art software engineering techniques such as layered structure and component-based nature. O...
Christopher Phillip Martin; Wayne Philp; William P Hall
Time and knowledge have tended to be conceptualised in conventional knowledge management systems as either ‘timeless’ recordings of procedures, or time-stamped records of past events and states. The concept of temporal convergence was previously developed to help apply knowledge-management theory to complex military processes such as commander’s intent, shared situation awareness, and self-synchronisation. This paper clarifies the concept and introduces several others in forming a framework t...
Examines critically the origins and basis of 'knowledge management', its components and its development as a field of consultancy practice. Problems in the distinction between 'knowledge' and 'information' are explored, as well as Polanyi's concept of 'tacit knowing'. The concept is examined in the journal literature, the Web sites of consultancy companies, and in the presentation of business schools. The conclusion is reached that 'knowledge management' is an umbrella term for a variety of o...
Keikotlhaile, Ronald Tebogo
The purpose of this study was to find the balance between teams and communities of practice in knowledge management. Lopez-Nicolas and Meroño-Cerdán (2009) among others, state that knowledge management is source of sustainable competitive advantage for firms. However McDermott and Wenger argue that to leverage knowledge, organisations need both teams and communities of practice. Communities of practices are informal, self-organising sub-organisational units where employees meet like minded pe...
Francisco José GARCÍA-PEÑALVO
[EN] Our current society is characterized by the strategic importance of the knowledge. Managing the knowledge within an institution is a strategic activity for company survival, independently of the kind of business or activity area in which it may be involved. This special issue presents four different proposals of knowledge management with clear strategic foundations. One it is oriented to analyze the impact of demographic change in Information Technology departments in order t...
Zhang, Y.; MacCallum, K. J.; Duffy, Alex
function-oriented design. Both Specific Product Knowledge and Product Domain Knowledge are modelled at two levels, a meta-model and an information-level.Following that, a computer-based scheme to manage the proposed product lknowledge models within a dynamically changing environment is presented.......The term, Product Knowledge is used to refer to two related but distinct concepts; the knowledge of a specific product (Specific Product Knowledge) and the knowledge of a product domain (Product Domain Knowledge). Modelling and managing Product Knowlege is an essential part of carrying out design.......A scheme is presented in this paper to model, i.e. classify, structure and formalise the product knowledge for the purpose of supporting function-oriented design. The product design specification and four types of required attributes of a specific product have been identified to form the Specific Product...
Andersen, Mads Schaarup
Integrating Commercial Off-The-Shelf products in a company's software product portfolio offers business value, but introduces challenges from a software architecture perspective. In this paper, the research challenges in relation to identity management in the Danish municipality administration...... system called Opus, are outlined. Opus BRS is the identity management part of Opus. Opus integrates SAP, legacy mainframe systems, and other third party systems of the individual municipality. Each of these systems define their own software architecture and access control model, leading to architectural...
Gavrikova, N. A.; Dolgih, I. N.; Dyrina, E. N.
Increase in competition level requires companies to improve the efficiency of work force use characterized by labor productivity. Professional knowledge of staff and its experience play the key role in it. The results of Extrusion Line operator’s working time analysis are performed in this article. The analysis revealed that the reasons of working time ineffective use connected with inadequate information exchange and knowledge management in the company. Authors suggest the way to solve this problem: the main sources of knowledge in engineering enterprise have been defined, the conditions of success and the stages of knowledge management control have been stated.
Baldwin, Carliss Y.
This paper describes how entrepreneurial firms can use superior architectural knowledge to open up a technical system to gain strategic advantage. The strategy involves, first, identifying "bottlenecks" in the existing system, and then creating a new open architecture that isolates the bottlenecks in modules and allows others to connect to the system at key interfaces. An entrepreneurial firm with limited financial resources can then focus on supplying superior bottleneck modules, and while o...
M. B.H. Yaakub
Full Text Available Problem statement: This study is an attempt to address "The Fundamental Theory of Knowledge Management" from Islamic point of views, to draw the notion of Islamic Worldview" of knowledge, especially in terms of understanding its nature in the reality of knowledge society as a step toward conceptualizing Islamic Knowledge Management" (IKM as an answer to the uncertainty situation of contemporary knowledge development, management and utilization especially for Muslim user and application. To obtain this, they have to explore new techniques and processing tools that helps them harness knowledge in according to their conceptual believe system, especially in term of knowledge investigation and sharing in which help them to improve their vicegerent (VG status and humanistic relationship. Approach: Indeed, knowledge should be realised comprehensively. Thus, with the assumption that once knowledge is realized and managed, then it is possible to look at its behaviors, functions and process of development in the form of scientific realm. Hypothetically, if there were no single theory formulated to identify the nature of knowledge, then how it can be managed and achieved its goals. Results: In this regard, IKM as an Islamic system is intended for particular areas of application and objectives based on "knowledge intensive processing action" (KIPA, in which it is depending on some human expert intervention in order to establish a comprehensive and integrated organizational culture, commitments and management, or to better perform the process in producing a production, marketing campaigns, systems analysis and design and strategy in reducing operational cost and business risk, in improving decision making for strategic future development and identifying new technical approaches in problem solving, or even for the purpose to harmonize inter-cultural and personalities gaps within an organizational community. Conclusion: Obviously
Dolog, Peter; Kroetz, Markus; Schaffert, Sebastian;
Knowledge Management is the study and practice of representing, communicating, organizing, and applying knowledge in organizations. Moreover, being used by organizations, it is inherently social. The Web, as a medium, enables new forms of communications and interactions and requires new ways...... to represent knowledge assets. It is therefore obvious that the Web will influence and change Knowledge Management, but it is very unclear what the impact of these changes will be. This chapter raises questions and discusses visions in the area that connects the Social Web and Knowledge Management – an area...... of research that is only just emerging. The World Wide Web conference 2008 in Beijing hosted a workshop on that question, bringing together researchers and practitioners to gain first insights toward answering questions of that area....
Rocha, Álvaro; Freixo, Jorge
Quality Management occupies a strategic role in organizations, and the adoption of computer tools within an aligned information architecture facilitates the challenge of making more with less, promoting the development of a competitive edge and sustainability. A formal Information Architecture (IA) lends organizations an enhanced knowledge but, above all, favours management. This simplifies the reinvention of processes, the reformulation of procedures, bridging and the cooperation amongst the multiple actors of an organization. In the present investigation work we planned the IA for the Quality Management System (QMS) of a Hospital, which allowed us to develop and implement the QUALITUS (QUALITUS, name of the computer application developed to support Quality Management in a Hospital Unit) computer application. This solution translated itself in significant gains for the Hospital Unit under study, accelerating the quality management process and reducing the tasks, the number of documents, the information to be filled in and information errors, amongst others. PMID:26306878
Mattmann, Chris A.; Crichton, Daniel J.; Hughes, J. Steven; Ramirez, Paul M.; Berrios, Daniel C.
We describe a reference architecture for space information management systems that elegantly overcomes the rigid design of common information systems in many domains. The reference architecture consists of a set of flexible, reusable, independent models and software components that function in unison, but remain separately managed entities. The main guiding principle of the reference architecture is to separate the various models of information (e.g., data, metadata, etc.) from implemented system code, allowing each to evolve independently. System modularity, systems interoperability, and dynamic evolution of information system components are the primary benefits of the design of the architecture. The architecture requires the use of information models that are substantially more advanced than those used by the vast majority of information systems. These models are more expressive and can be more easily modularized, distributed and maintained than simpler models e.g., configuration files and data dictionaries. Our current work focuses on formalizing the architecture within a CCSDS Green Book and evaluating the architecture within the context of the C3I initiative.
Dorel Mihai PARASCHIV
Full Text Available The success of international companies in providing high quality products and outstanding services is subject, on the one hand, to the increasing dynamic of the economic environment and on the other hand to the adoption of worldwide quality standards and procedures. As market place is becoming more and more global, products and services offered worldwide by international companies must face the multi-cultural environment challenges. These challenges manifest themselves not only at customer relationship level but also deep inside companies, at employee level. Important support in facing all these challenges has been provided at cognitive level by management system models and at technological level by information cutting edge technologies Business Intelligence & Knowledge Management Business Intelligence is already delivering its promised outcomes at internal business environment and, with the explosive deployment of public data bases, expand its analytical power at national, regional and international level. Quantitative measures of economic environment, wherever available, may be captured and integrated in companies’ routine analysis. As for qualitative data, some effort is still to be done in order to integrate measures of social, political, legal, natural and technological environment in companies’ strategic analysis. An increased difficulty is found in treating cultural differences, common knowledge making the most hidden part of any foreign environment. Managing cultural knowledge is crucial to success in cultivating and maintaining long-term business relationships in multicultural environments. Knowledge Management provides the long needed technological support for cross-cultural management in the tedious task of improving knowledge sharing in multi-national companies and using knowledge effectively in international joint ventures. The paper is approaching the conceptual frameworks of knowledge management and proposes an unified model
Marco LiCalzi; Lucia Milone
We study a model of team problem-solving over a large solution space. Compared to the existing literature, we allow for heterogeneity both in the organizational architectures and in the agents' cognitive abilities; moreover, we introduce a more expressive performance measure. We find a robust ranking of the triadic architectures with respect to their effectiveness and provide a key recommendation for talent management in partial hierarchies.
Knowledge management is concerned with knowledge sharing and knowledge creation inorganizations. Knowledge management activities include creation, acquisition, identification,storage, sharing and application of knowledge. Some knowledge management activitiescontribute to exploration (i.e. discovery of new knowledge), while others contribute toexploitation (i.e. application of what is already known). Exploitation refers to solution reuse,while exploration refers to solution innovation. Exploit...
Yajie Gu; Liping Fu
In knowledge economy, a key source of sustainable competitive advantage is how a company creates and shares its knowledge. Taking knowledge as the basal management factor, knowledge management emerges with the tide of knowledge economy. The ultimate purpose of knowledge management is to improve the capability of knowledge innovation. This paper firstly gives an overview of knowledge management, introduces the definition and concept, then gives detailed research on the process of knowledge inn...
Adhikari, Dev Raj
Purpose: The purpose of this paper is to present a concept of knowledge among the campus chiefs and other university leaders to make them aware of how important knowledge management (KM) is to achieve quality education criteria. Design/methodology/approach: The approach of the article is basically conceptual and descriptive. The article was…
BAO Zhen-qiang; WANG Ning-sheng
According to the relation of organizational knowledge, this paper analyzes the structure of organizational knowledge at first. A concept of knowledge tree is introduced and a process model of knowledge management is described by a knowledge tree. In this paper a definition of value of knowledge is given and the life cycle of a knowledge tree is analyzed. Finally, some principles for knowledge management are presented.
National Aeronautics and Space Administration — Emergent Space Technologies proposes to develop a flexible, service-oriented Fault Management (FM) architecture for cluster fight missions. This FM architecture...
Asif Qumer Gill; Sultana Lubna Alam; Jessica Eustace
Emergency management agencies are progressively using social media for the sourcing and distribution of disaster information. Emergency management agencies are often unsure as to how to best identify and assess social media concerns (e.g. information security, trust) which must be addressed to develop a social media-enabled disaster information management environment. This paper adopts the Social Architecture Viewpoint Assessment (SAVA) framework for identifying and assessing social media con...
Discussion of knowledge management for electronic data focuses on creating a high quality similarity ranking algorithm. Topics include similarity ranking and unstructured data management; searching, categorization, and summarization of documents; query evaluation; considering sentences in addition to keywords; and vector models. (LRW)
Clegg, Stewart R., Ed.; Palmer, Gill, Ed.
This book recognizes the political nature of management knowledge, as a discourse produced from, and reproducing, power processes within and between organizations. Critical examinations of certain current management theories--lean production, excellence, entrepreneurship--are examples of relations of power that intermingle with relations of…
Full Text Available Software configuration management (SCM is an important activity in the software engineering life cycle. SCM by control of the evolution process of products leads to constancy and stability in software systems. Nowadays, use of software configuration management is essential during the process of software development as rules to control and manage the evolution of software systems. SCM effects different levels of abstraction included the architectural level. Configuration of software architecture causes improvement in the configuration of the lower abstraction levels. CM of software architecture is more significant in large scale software with longevity of life cycle. Traditional SCM approaches, at the architectural level, do not provided the necessary support to software configuration management, so systems that use these approaches are faced with problems. These problems arise because of the lack of a serious constant and repeated changes in the software process. To overcome this it is necessary to create an infrastructure. Hence, a service oriented approach for configuration management is presented in this paper. In this approach, the activities of configuration management are conducted from a service oriented viewpoint. This approach was also used to try and control the evolution and number of versions of different software systems in order to identify, organize and control change and reforms during the production process. This approach can compose services and create composite services for new undefined activities of configuration.
Christopher Phillip Martin
Full Text Available Time and knowledge have tended to be conceptualised in conventional knowledge management systems as either ‘timeless’ recordings of procedures, or time-stamped records of past events and states. The concept of temporal convergence was previously developed to help apply knowledge-management theory to complex military processes such as commander’s intent, shared situation awareness, and self-synchronisation. This paper clarifies the concept and introduces several others in forming a framework to assist discussion and exploration of the types of knowledge required for complex endeavours, such as warfighting, characterised by opposition and uncertainty. The approach is grounded in a pragmatist philosophy and constructivist epistemology. Argument proceeds along mathematical lines from a basis that the types of knowledge most valuable to goal-directed agents in uncertain environments can be modelled as directed graph topologies. The framework is shown to be useful in describing and reasoning about the knowledge requirements and prerequisites for distributed decision-making through the sharing of situational knowledge and common intentions, with practical application to the planning and execution of operations. To the designers of knowledge management systems seeking to address this space, it presents a challenge that cannot be addressed merely by construction, storage, search and retrieval of documents and records pertaining to the past.
Staff management/training and knowledge management are organisational issues that are particularly sensitive in long-term projects stretching over decades like the development and operation of a geological repository. The IAEA has already issued several publications that deal with this issue (IAEA, 2006, 2008). Organisational aspects were also discussed in the framework of a topical session organised by the Integration Group for the Safety Case (IGSC) at its annual meeting in 2009 and were regarded as a topic deserving future attention (NEA, 2009a). More recently, the Forum on Stakeholder Confidence (FSC) identified organisational, mission and behavioural features as attributes of confidence and trust (NEA, 2013). They also identified that aspects such as structural learning capacity, high levels of skill and competence in relevant areas, specific management plan, good operating records, transparency and consistency are associated with confidence building in a safety case. These aspects are considerably related to staff training/management and knowledge management. The IGSC has initiated a proposal of study dedicated to staff training/management and knowledge management with the objective to highlight how these recent concerns and the requirements issued by the IAEA are concretely implemented in the national programmes. The goal of this study is to acknowledge the differences of views and needs for staff management and knowledge management at different stages of individual programmes and between implementer and regulator. As a starting point to this study, the JAEA and ONDRAF/NIRAS prepared a draft questionnaire in order to succinctly capture processes and tools that the national organisations have implemented to meet the requirements and address the issues set out in the field of staff and knowledge management. For the purpose of this study, a questionnaire is now under development, which will be presented on the occasion of this symposium with guidance based on a
This paper includes three parts: (1) The main characteristics of knowledge economics in new era; (2) Innovation management is an inevitable trend; (3) Corporate culture lead literary excellence. With the advance of science technique and development of productive force , huma nity entered on knowledge economics era.It is a new social economic pattern that occupy and coordinate intellectual resources and causes some essential changes of produce method. Investment pattern, industrial construction, throug...
This thesis describes an investigation concerned with development of a grinding knowledge warehouse system (GKWS). Based on a study of previous work on knowledge management and technique for a selection of grinding conditions, the thesis proposes a novel methodology to deal with missing data in surface and cylindrical grinding using Genetic Programming. The GKWS provides a guided tool for users to support the decision-making process to provide suggestions for selecting grinding condition...
Organizational behaviour is often dependent on the strategic movement of internal knowledge for success. Organizational knowledge management methodologies require the involvement of stakeholders. In large organizations, involved stakeholders shall be selected by the entire membership. Key involvement roles and considerations should be offered to/involve the ‘least likely to participate’. Suck stakeholders often possess the most influential power to move the stakeholders; if not, they demonstr...
Avgeriou, Paris; Retalis, Simos; Skordalakis, Manolis
There exists an urgent demand on defining architectures for Learning Management Systems, so that high-level frameworks for understanding these systems can be discovered, and quality attributes like portability, interoperability, reusability and modifiability can be achieved. In this paper we propose
The 21st century opened a new era in communications bringing in faster, more efficient and more advanced information and communication technologies than ever. New ideas and innovations, as well as interactions and collaborations determine the landscape of knowledge and consequently add new requirements to the know-how. The creators of knowledge and design add new communication architecture bodies through the use of technology. Meanwhile knowledge management inspires 21st century enterprise...
The architecture of systems dedicated to risk management is probably one of the more complex tasks to tackle in the world of finance. Financial risk has been at the center of attention since the explosive growth of financial markets and even more so after the 2008 financial crisis. At multiple levels, financial companies, financial regulatory bodies, governments and cross-national regulatory bodies, all have put the subject of financial risk in particular and the way it is calculated, managed...
Full text: Over the last 50 years significant knowledge has been accumulated in nuclear technology. This knowledge can be categorized as explicit and tacit. Explicit knowledge includes documented information while tacit knowledge refers to the knowledge acquired by experts over a long time and is more difficult to capture. The goals of knowledge management program are to retain explicit and tacit knowledge, encourage sharing of this knowledge, create and facilitate communities of practice and insure that knowledge is easy to find and readily accessible. The NEA committees have had extensive involvement in the accumulation of technical information in the scientific research, engineering studies, state of the art reports and many other endeavours that contribute to the technical basis for many safety and technology decisions. Many of the NEA reports (SOARs, Survey reports on safety topics, etc.) are in fact examples of knowledge management activities. The NEA committees' working groups are an excellent example of communities of practice. Over the past decade or more there has been an erosion of scientific resources due to reductions in budgets, aging and retirement of many outstanding scientists, engineers and managers, loss of experimental facilities and reductions in educational programs in nuclear engineering. The NEA has fully recognized this concern and has published many reports on this topic (e.g. Nuclear Education and Training: Cause for Concern?, Future Nuclear Regulatory Challenges). With the industry push to reduce conservatisms in decisions and increased interest in building new nuclear power plants it becomes imperative that additional mechanisms be developed to make available both the tacit and the explicit knowledge to the new generation of engineers and scientists for safety and technology decisions. The NEA strategic plan (also the individual committees' strategic plans) recognizes the importance of this issue and recommends: - Promote the transfer
Vahid Majazi Dalfard; Ahmad Jafari; Tohid Alizadeh
Customer relationship management processes can be considered as processes with knowledge increase that their performance is affected by providing knowledge of product, markets and customers. So, using knowledge management capabilities result in taking advantage through customer knowledge flow in the processes. This article addresses knowledge management applications in customer relationship management processes. Studies showed that in general organizations use customers knowledge in customer ...
Giudice, Manlio Del; Peruta, Maria Rosaria Della
Cross-cultural knowledge management, an elusive yet consequential phenomenon, is becoming an increasingly essential factor in organizational practice and policy in the era of globalization. In order to overcome culturally shaped blind spots in conducting research in different settings, this volume highlights how the structuring of roles, interests, and power among different organizational elements, such as teams, departments, and management hierarchies (each comprised of members from different intellectual and professional backgrounds), generates various paradoxes and tensions that bring into
Päivi Haapalainen; Kirsi Pusa
Knowledge management includes several processes, e.g., knowledge creation, knowledge storing, sharing, and using knowledge. When these processes run smoothly, an organization can confirm that information is available for users whenever needed. This is essential for organizations that sell knowledge based services. However, often these processes are not as effective as they could be. In this article the authors concentrate on the following knowledge management processes: storing, searching, an...
Hsueh-hua Chen; Tzu-heng Chiu; Jung-Wei Fan
The Era of knowledge Economy has come, and “knowledge” has become a key resource for enterprises. How to keep creating and utilizing new knowledge has become an important topic for modern business management. In the future, how to manage “knowledge” efficiently and effectively will be a crucial issue. However, due to differences in training backgrounds, people may have different perspectives on knowledge management; and effectiveness of knowledge management may not be maximized due to lack of...
Full Text Available Knowledge Management Systems (KMS are important tools by which organizations can better useinformation and, more importantly, manage knowledge. Unlike other strategies, knowledge management (KM isdifficult to define because it encompasses a range of concepts, management tasks, technologies, and organizationalpractices, all of which come under the umbrella of the information management. Semantic approaches alloweasier and more efficient training, maintenance, and support knowledge. Current ICT markets are dominated byrelational databases and document-centric information technologies, procedural algorithmic programmingparadigms, and stack architecture. A key driver of global economic growth in the coming decade is the build-out ofbroadband telecommunications and the deployment of intelligent services bundling. This paper introduces themain characteristics of an Intelligent Knowledge Management System as a multi-agent system used in a LearningControl Problem (IKMSLCP. We describe an intelligent KM framework, allowing the observer (a human agentto learn from experience.
Asif Qumer Gill
Full Text Available Emergency management agencies are progressively using social media for the sourcing and distribution of disaster information. Emergency management agencies are often unsure as to how to best identify and assess social media concerns (e.g. information security, trust which must be addressed to develop a social media-enabled disaster information management environment. This paper adopts the Social Architecture Viewpoint Assessment (SAVA framework for identifying and assessing social media concerns from four different viewpoints: IT, Value, Resource and Management. This paper demonstrates the use of the SAVA framework in the context of an in-depth empirical case study of an Australian emergency management agency. The results of this study indicate that the SAVA framework is useful for emergency information management managers in identifying and assessing social media concerns.
Marija Petrovic-Randelovic; Jovica Stankovic
Knowledge management is a newly emerging, interdisciplinary business model dealing with all aspects of knowledge within the context of the firm, including knowledge creation, codification, sharing, and how these activities promote learning and innovation. In practice, knowledge management encompasses both technological tools and organizational routines in overlapping parts. This paper presents discipline knowledge management from historical viewpoint, driving factors and importance of knowled...
Knowledge management has come to mean many things to different groups of people, even within a single industry or sector. Its various aspects are wide-ranging and not easily brought together under a single roof. This article provides an initial glimpse into what is at stake and how the NSA is playing a role in the process. (author)
Schultz, Roger D.; Stobie, Iain
The AI Bus architecture is layered, distributed object oriented framework developed to support the requirements of advanced technology programs for an order of magnitude improvement in software costs. The consequent need for highly autonomous computer systems, adaptable to new technology advances over a long lifespan, led to the design of an open architecture and toolbox for building large scale, robust, production quality systems. The AI Bus accommodates a mix of knowledge based and conventional components, running on heterogeneous, distributed real world and testbed environment. The concepts and design is described of the AI Bus architecture and its current implementation status as a Unix C++ library or reusable objects. Each high level semiautonomous agent process consists of a number of knowledge sources together with interagent communication mechanisms based on shared blackboards and message passing acquaintances. Standard interfaces and protocols are followed for combining and validating subsystems. Dynamic probes or demons provide an event driven means for providing active objects with shared access to resources, and each other, while not violating their security.
Panyasorn, Jessada; Panteli, Niki; Powell, Philip
This paper explores knowledge management in small and medium-sized firms (SMEs). It investigates the use of Lotus Notes in SMEs of a developing country as a counterpoint to the large firm, developed country emphasis of existing research. It develops taxonomy of Lotus Notes use within the context of different knowledge management processes; notably communicating, co-ordinating and collaborating. The study employs an interpretive approach using three case studies. The key findings suggest that publishing, searching, sharing and retrieving are the user modes for enabling sharing and storing information. Evidence of knowledge creation is found at the departmental level but not at the organizational level. Further, small firms may explore more groupware potential than large organizations and this reflects their different context. Finally, implications for further research are identified.
In order to design a new kind of mobile database management system (DBMS) more suitable for mobile computing than the existent DBMS, the essence of database systems in mobile computing is analyzed. An opinion is introduced that the mobile database is a kind of dynamic distributed database, and the concept of virtual servers to translate the clients' mobility to the servers' mobility is proposed. Based on these opinions, a kind of architecture of mobile DBMS, which is of versatility, is presented. The architecture is composed of a virtual server and a local DBMS, the virtual server is the kernel of the architecture and its functions are described. Eventually, the server kernel of a mobile DBMS prototype is illustrated.
Mecha, Ezi I.; Desai, Mayur S.; Richards, Thomas C.
It is imperative for businesses to manage knowledge and stay competitive in the marketplace. Knowledge management is critical and is a key to prevent organizations from duplicating their efforts with a subsequent improvement in their efficiency. This study focuses on overview of knowledge management, analyzes the current knowledge management in…
Johannsen, Carl Gustav
Presents theoretical considerations on both similarities and differences between information management and knowledge management and presents a conceptual model of basic knowledge management processes. Discusses total quality management and quality control in the context of information management. (Author/LRW)
Kadarsah Suryadi; Cahyono Sigit Pramudyo
Knowledge is a key word in the information age. Organizational knowledge provides businesses with a way to compete effectively and efficiently in the market. The performance of many organizations is determined more by their knowledge than their physical assets. Capturing and representing knowledge is critical in knowledge management. The spread of organizational knowledge has made a difficulty in sharing knowledge. This problem creates a longer learning cycle. This research proposes a web bas...
M.Manivannan; C. Kathiravan; R. Kanthiah Alias Deepak
Knowledge Management has become the most popular Information Management concept in corporate and academic circles. Knowledge Management is a process that transforms individual knowledge into organisational knowledge. Knowledge Management and its various aspects has become the subject of much debate amongst scholars of diverse fields. The aim of this paper is to show that through Sharing, Accumulating, Organizing and Utilizing Knowledge, service sectors can enhance empl...
CHEN Jing; YIN Xiao-chuan; ZHANG Shui-ping
An architecture for online discovery quantitative models system of service performance management is proposed. The system is capable of constructing the quantitative models without prior knowledge of the managed elements. The model can be updated continuously in response to the changes made in provider configurations and the evolution of business demands. Due to the existence of strong correlation between the distributed service metrics and response times, linear and hyper-linear quantitative models are constructed, which respectively, use stepwise multiple linear regression algorithm. The simulation results show the effectiveness of a quantitative model constructing system and model constructing algorithms.
Bhushan, Bharat; Gringel, T.; Ryan, Conor; Leray, Eric; de Leastar, Eamonn; Cloney, James
This white paper reports on the progress and achievements that has been made in the area of federated accounting management since the beginning of FORM project. Thus far, an architecture of federated accounting management system and information model has been design and specified using UML and XML. These both aim to be both open and adaptable, and are based on concepts and recommendations laid down by TMForum (TeleManagement Forum), IPDR (IP Detail Record), OMG (Object Management ...
Information systems have been increasingly used in all aspects of organization's business activities. These systems will inevitably evolve over time. The system development knowledge is a key to the understanding and evolution of these systems. As such, the system development knowledge is a part of the corporate knowledge that needs to be properly managed. In particular, the system requirements and architecture design are the most important system development knowledge. An XML-based tool for managing system requirements and architectures is introduced. The use of the XML technology allows the system requirements and architectures to be easily shared across the organization. The issues discussed include a conceptual model, a logical model and a physical model for the management of system requirements and architectures. In fact, this three-step development process provides a typical methodology for the development of XMLbased systems.
Knowledge management in Business is mainly about productivity,knowledge worker,knowledge workers’ problems,and the knowledge they are required to do their work.To fulfill productivities,there are five theories to tackle that problem.
Knowledge management, understood as the ability to store, distribute and utilize human knowledge in an organization, is the subject of this dissertation. In particular we have studied the design of methods and supporting software for this process. Detailed and systematic description of the design and development processes of three case-study implementations of knowledge management software are provided. The outcome of the projects is explained in terms of an active expert development methodology, which is centered around support for a domain expert to take substantial responsibility for the design and maintenance of a knowledge management system in a given area of application. Based on the experiences from the case studies and the resulting methodology, an environment for automatically supporting knowledge management was designed in the KNOWLEDGE-LINKER research project. The vital part of this architecture is a knowledge acquisition tool, used directly by the experts in creating and maintaining a knowledge base. An elaborated version of the active expert development methodology was then formulated as the result of applying the KNOWLEDGE-LINKER approach in a fourth case study. This version of the methodology is also accounted for and evaluated together within the supporting KNOWLEDGE-LINKER architecture. (au)
Purpose: To explain how progressive companies are using a combination of knowledge and risk management (KRM) systems and techniques in order to help them to prevent, or respond most effectively to, ethical or reputation-damaging incidents. Design/methodology/approach: The paper explains KRM, develops a corporate integrity framework, and then…
Wu, Xindong; Pierre, Samuel
This book provides state-of-the-art e-learning networked environments and architectures carried out over the last few years from a knowledge management perspective. It contains a comprehensive discussion of e-learning concepts, models, experiments and best practices. Presenting a wide-ranging survey of methods and applications from contributors from around the world, this book will be a valuable resource for researchers, practitioners and graduates.
Full Text Available Governing the professional and intellectual potential – interdisciplinary field of scientific research and a systematic process of creating, using and developing the innovation technologies of transforming the individual knowledge and specialists’ experience in such a way that would apply the knowledge and experience to the processes, services and products offered by an organization to reach its strategic goals. From the technological standpoint, governing the professional and intellectual potential represents modeling, forming, using and developing the corporate system of governing the professional and intellectual potential, including: (a corporate model of external environment and internal business processes; (b corporate information system; (c corporate knowledge management system (KMS; and (d corporate learning management system (LMS. Author considers structuring knowledge using this model rather valuable during the stage of forming the governance system of the professional and intellectual potential. Understanding, i.e., explicit definition of these factors, would allow for constant observation of the behavioral trends and for organizing the activity in a way conducive for influencing the favorable change of these factors. In addition, the presence of the critical management factor (CMF system enables one to check the significance of any activity (i.e., any processes within a company against these factors.
Full Text Available This paper tries to present an existing relation between knowledge economy and knowledge management. We started by emphasizing the main principles of knowledge society and the consequences that determine the movement to a new economical paradigm. Further, we discussed organization competitiveness as being a critical successfactor for modern organizations. At last we described the link between knowledge and sustainable competitiveness and presented knowledge management as the perfect “recipe” to obtain it.
Alexandru CAPATINA; Dragos CRISTEA
This paper tries to present an existing relation between knowledge economy and knowledge management. We started by emphasizing the main principles of knowledge society and the consequences that determine the movement to a new economical paradigm. Further, we discussed organization competitiveness as being a critical success factor for modern organizations. At last we described the link between knowledge and sustainable competitiveness and presented knowledge management as the perfect “recipe”...
Nielsen, Bo B.
This paper aims at identifying a new research agenda for knowledge management by challenging the existing paradigms within strategic management. By outlining the main strategic management perspectives in contemporary business literature and combining them with current knowledge management perspectives, an indication of the evolution of research pertaining to strategic knowledge management emerges. The paper concludes by offering a new, more dynamic perspective of knowledge management, focusin...
Full text: The world new economy is based on knowledge, its global and foster intangible things like: 'ideas', information and relationship. An increasing number of organizations, recently, noticed how much is important to 'know what they know' and be able to take the maximum advantage of their knowledge assets and keep them in a safe way, to be able to retrieve them in the future. According to Stewart (1998) and Sveiby (1998), the knowledge organizations are those that have structures focused on the knowledge and not on capital; those where intangible assets are much more valuable than their tangible assets; with highly skilled professionals that has a high schooling degree. The Knowledge Management (KM) is a methodology that came up from the organizations needs to organize and manage their strategic knowledge and ensure that they wouldn't be lost with collaborators leave. The KM encloses a set of tools and methods that are the core of a new communication and information society that provides solutions that relay either on the organization as in technology. Among the organization these knowledge lays on different locations, like: knowledge bases, data bases, files, portals, etc, being distributed through all the organization. The ability to manage, distribute and create knowledge with efficiency is basic to drive the organization into an advantageous position among its competence area. Davenport e Prusak (1999) say that the knowledge derives from the information on the same way that the information derives from data, once more it becomes clear that the relation between information and knowledge cannot be put apart. This relation resides on the assumption that the first is the path and the asset to the second. On the same way, the knowledge creation theory, of Nonaka and Takeuchi (1997), in which the knowledge is created from the interaction between the tacit and the explicit (information), the information facilitates and allows the knowledge construction. On this
Bhaskar, Saha; Saha, Sankalita; Goebel, Kai
This paper introduces a generic distributed prognostic health management (PHM) architecture with specific application to the electrical power systems domain. Current state-of-the-art PHM systems are mostly centralized in nature, where all the processing is reliant on a single processor. This can lead to loss of functionality in case of a crash of the central processor or monitor. Furthermore, with increases in the volume of sensor data as well as the complexity of algorithms, traditional centralized systems become unsuitable for successful deployment, and efficient distributed architectures are required. A distributed architecture though, is not effective unless there is an algorithmic framework to take advantage of its unique abilities. The health management paradigm envisaged here incorporates a heterogeneous set of system components monitored by a varied suite of sensors and a particle filtering (PF) framework that has the power and the flexibility to adapt to the different diagnostic and prognostic needs. Both the diagnostic and prognostic tasks are formulated as a particle filtering problem in order to explicitly represent and manage uncertainties; however, typically the complexity of the prognostic routine is higher than the computational power of one computational element ( CE). Individual CEs run diagnostic routines until the system variable being monitored crosses beyond a nominal threshold, upon which it coordinates with other networked CEs to run the prognostic routine in a distributed fashion. Implementation results from a network of distributed embedded devices monitoring a prototypical aircraft electrical power system are presented, where the CEs are Sun Microsystems Small Programmable Object Technology (SPOT) devices.
Full text: In the beginning of the XXI century the nuclear energy aroused a new interest around the world. Russia, China, USA, and other countries announced their ambitious plans of its development. The main difference of present moment investigations from those when nuclear opposition was rather strong is the deficit of resources, both financial and intellectual. This deficit forms the needs in nuclear knowledge conservation and transfer. As well known, the decision of this task may be reached through the creation of a national system for nuclear-technology knowledge management. The item of knowledge is a new term, introduced for determination of notion defining a more indivisible unit in practice knowledge turnover. The unit must allow its unique identification while storing in external memory or further searching. In common, it is assumed that the knowledge item is a set of structure blocks, denoting some 'essence' of message clear for a user without additional context. For example, it may be some text denoting a full thought, picture (scheme) together with explanation details (legend, subscripts, names, etc.). It is obvious, that it can not be a separate word, because it has a different sense in a different context. It can not be a bare function line because it needs some additional description of axis, dimensions, etc. The nuclear-technology knowledge item has a complex structure because it can not be self-identified in storage media as a word, set of words or number. For its identification it is necessary to assign some additional attributes. These additional characteristics are meta-properties and do not contain the essences of knowledge item. These meta-data are used in searching, description or comparison. Meta-data are more important for a knowledge engineer than the item. Very often the item may not be stored as itself. It has only own representation as meta-data. Of course, attributes identifying the item in a context must reflect functional relations
The aim of this paper is to study relationship between knowledge management capacity and innovation performance. Knowledge management capacity includes knowledge sharing, knowledge application, and knowledge acquisition. For innovation performance, author considers the most important indicators including administrative innovation, product innovation, and process innovation. According to research model, 9 hypotheses are developed and the results show that there is not any positive relationship...
Wedman, John; Wang, Feng-Kwei
One might expect higher education, where the discovery and dissemination of new and useful knowledge is vital, to be among the first to implement knowledge management practices. Surprisingly, higher education has been slow to implement knowledge management practices (Townley, 2003). This article describes an ongoing research and development effort…
A. Kania; M. Spilka
Purpose: In this article the important role of knowledge management in enterprises was presented. The knowledge and workers skills are the wealth and success source of organizations on the market.Design/methodology/approach: The paper shows definitions and types of knowledge, systems and models of knowledge management and directions of knowledge acquirement and development.Findings: In this article the analysis of role and function of knowledge management in modern enterprise on the basis of ...
Full Text Available All organisations are primarily interested in maintaining and increasing intellectual capital assets, and knowledge management represents only a manner of supporting the satisfaction of this interest and of laying stress on this type of assets. A mistaken conception, according to which at the level of a company there is a finite knowledge store that can be “managed”, reflects nothing but the fact that, at the beginning, many companies have overlooked the general aim of their business. The intangible part is immaterial, difficult to describe, quantify and measure. The intangible asset has and creates value and that is why the evaluation of intellectual property does not represent a simple activity. From a modern viewpoint, organisational learning does not consist only in obtaining new knowledge, but also considers its employment in carrying out the activities of the company, and so it contributes to the generation of new knowledge. The success of companies depends on the personnel’s ability to understand, manipulate and develop information. In case of epistemic economy, the improvement of the innovation capacity, the creation of value and wealth are based on the division of knowledge.
Drake, Brian C.; Messent, David
The development of Nascom systems for ground communications began in 1958 with Project Vanguard. The low-speed systems (rates less than 9.6 Kbs) were developed following existing standards; but, there were no comparable standards for high-speed systems. As a result, these systems were developed using custom protocols and custom hardware. Technology has made enormous strides since the ground support systems were implemented. Standards for computer equipment, software, and high-speed communications exist and the performance of current workstations exceeds that of the mainframes used in the development of the ground systems. Nascom is in the process of upgrading its ground support systems and providing additional services. The Message Switching System (MSS), Communications Address Processor (CAP), and Multiplexer/Demultiplexer (MDM) Automated Control System (MACS) are all examples of Nascom systems developed using standards such as, X-windows, Motif, and Simple Network Management Protocol (SNMP). Also, the Earth Observing System (EOS) Communications (Ecom) project is stressing standards as an integral part of its network. The move towards standards has produced a reduction in development, maintenance, and interoperability costs, while providing operational quality improvement. The Facility and Resource Manager (FARM) project has been established to integrate the Nascom networks and systems into a common network management architecture. The maximization of standards and implementation of computer automation in the architecture will lead to continued cost reductions and increased operational efficiency. The first step has been to derive overall Nascom requirements and identify the functionality common to all the current management systems. The identification of these common functions will enable the reuse of processes in the management architecture and promote increased use of automation throughout the Nascom network. The MSS, CAP, MACS, and Ecom projects have indicated
Nielsen, Anders Paarup
In the paper eight knowledge management activities are identified; knowledge creation, acquisition, capture, assembly, sharing, integration, leverage and exploitation. These activities are assembled into the three dynamic capabilities of knowledge development, knowledge (re)combination and...... knowledge use. The dynamic capabilities and the associated knowledge management activities create flows to and from the firm’s stock of knowledge and they support the creation and use of organizational capabilities....
The paper describes the set-up of a knowledge management system at GRS. A knowledge model has been used as a guideline through the stages of knowledge-related activities, including specification of the knowledge goals, knowledge identification, acquisition, development, use, dissemination, preservation and assessment of the knowledge management system. The activities related to these stages are described. In addition, process-oriented knowledge management as a means to integrate knowledge-related activities into everyday work, and semantic technologies for modelling knowledge domains and for improving search for relevant documents are presented. (author)
The greater discover of Knowledge Management is that the SGML standard can be used to manage not only documents but also organization. Practised systems and artifical intelligence, though belonging to the past knowledge technology (that based on DBMS, Data Base Management System), can contribute to the present one (KBMS, Knowledge Base Management System) since they acquire, represent and manage not only data and information, but knowledge too. The key point are Information Retrieval, indexing...
Full Text Available Knowledge management has generated much interest in recent years and has become the latest management buzz in town. Many people start wondering whether knowledge management is here to stay or it is just another consultancy fad. To put things in perspective, it is important to look at the sequence of events that led to the rise of knowledge management. The arrival of the information society and the move toward the knowledge-based economy highlighted the importance of tacit knowledge and the need to manage knowledge resources including skills and competencies. Knowledge management as a concept with people taking the centre stage has prompted us to rethink information management and shift focus from trying to develop intelligent systems to that of developing tools for intelligent people. It is this realization in my opinion that makes knowledge management attractive to many organizations. While the focus in information management is mostly on explicit knowledge, knowledge management brings a new dimension, the need to manage tacit knowledge by focusing on people and enhance their capability by improving communication, information transfer and collaboration.
Rehman, Zobia; Kifor, Claudiu V.
Enterprises are realizing that their core asset in 21st century is knowledge. In an organization knowledge resides in databases, knowledge bases, filing cabinets and peoples' head. Organizational knowledge is distributed in nature and its poor management causes repetition of activities across the enterprise. To get true benefits from this asset, it is important for an organization to "know what they know". That's why many organizations are investing a lot in managing their knowledge. Artificial intelligence techniques have a huge contribution in organizational knowledge management. In this article we are reviewing the applications of ontologies in knowledge management realm
Norbert Jastroch; Thomas Marlowe
Codification and transfer of knowledge is essential in the practice of knowledge management. Theoretical knowledge, like scientific theories and models, by nature comes in coded representation for the explicit purpose of transfer. Practical knowledge, as involved frequently in engineering or business operations, however, is a priori uncoded, making transfer for further use or the generation of new knowledge difficult. A great deal of systems engineering effort in recent years has been focused...
Described is the management of nuclear safety knowledge through education networks, knowledge pool, sharing, archiving and distributing the knowledge information. Demonstrated is the system used at Gesellschaft fuer Anlagen-und Reaktorsicherheit
This article aims to show the importance of knowledge management from different perspectives. In this first part part of the article, the overall approach that performs CNAT of knowledge management is described. In the second part, a specific aspect of knowledge management in ANAV, tacit knowledge transfer is showed. finally, the third part discusses the strategies and actions that are followed in CNCO for knowledge management. All this aims to show an overview of knowledge management held in the Spanish Nuclear Power Plants. (Author)
Energy from fossil fuels is reaching its limits. The prospective technologies for long term supply of the world economy with energy on a sustainable basis are varied, with widely differing promises and problems. In recent years, advocates from the Government of Thailand have promoted the use of renewable sources (such as biomass or hydropower) and inexhaustible resources (such as solar energy and wind power) as the solution to the oil crisis problem. In addition, the continued and increasing use of fossil fuels is causing the problem of carbon dioxide emission and its potential impact on the climate. In the absence of public policies that promote renewable energy, Thailand is viewing nuclear energy as an alternative source for tomorrow's energy requirements. In order to play a significant role along with other energy sources, nuclear technology must be recognized by the public as a mature and safe technology. Nuclear knowledge management together with promotional policies from both the government and private sector will determine the possibility of nuclear energy becoming an alternative source for Thailand. Nuclear knowledge management is being carried out at several institutes in Thailand, including Chlalongkorn University, Kasetsart University, Office of Atoms for Peace (OAP), Department of Alternative Energy Development and Efficiency (AEDE) and Electricity Generating Authority of Thailand (EGAT). At present, most of the support regarding nuclear knowledge management in Thailand is coming from the IAEA, European Union member States, the Republic of Korea, India, China, the Russian Federation and Japan. Current measures to raise the awareness of the public on nuclear issues include cooperation between the universities and dissemination of information from sources, such as the IAEA International Nuclear Information System, and the Asian Nuclear Safety Network (ANSN). (author)
Mohammed Abdul Bari; Dr. Shahanawaj Ahamad
Software development is a knowledge-intensive work and the main attention is how to manage it. The systematic reviews of empirical studies presents, how knowledge management is used in software engineering and development work. This paper presents how knowledge is used in agile software development and how knowledge is transferred to agile software using agile manifesto. It then argues for the need to scale agile development strategies in knowledge management to address the full delivery. The...
Mariano García-Fernández; Juan José Tarí Guilló
The aim of this paper is to analyze the influence of knowledge management on business performance. First, a review of the literature has been made, in order to define the most common dimensions of knowledge management and results for subsequent measurement. The dimensions of knowledge management have been: creation, storage and transfer and the application and use of knowledge. Information acquisition, dissemination and interpretation have been used as measures for the creation of knowledge. ...
Lin, Sin-Jin; Hsu, Ming-Fu
Classification in imbalanced datasets has attracted much attention from researchers in the field of machine learning. Most existing techniques tend not to perform well on minority class instances when the dataset is highly skewed because they focus on minimising the forecasting error without considering the relative distribution of each class. This investigation proposes an emerging multi-agent architecture, grounded on cooperative learning, to solve the class-imbalanced classification problem. Additionally, this study deals further with the obscure nature of the multi-agent architecture and expresses comprehensive rules for auditors. The results from this study indicate that the presented model performs satisfactorily in risk management and is able to tackle a highly class-imbalanced dataset comparatively well. Furthermore, the knowledge visualised process, supported by real examples, can assist both internal and external auditors who must allocate limited detecting resources; they can take the rules as roadmaps to modify the auditing programme.
Riedesel, Joel D.
Artificial intelligence application requirements demand powerful representation capabilities as well as efficiency for real-time domains. Many tools exist, the most prevalent being expert systems tools such as ART, KEE, OPS5, and CLIPS. Other tools just emerging from the research environment are truth maintenance systems for representing non-monotonic knowledge, constraint systems, object oriented programming, and qualitative reasoning. Unfortunately, as many knowledge engineers have experienced, simply applying a tool to an application requires a large amount of effort to bend the application to fit. Much work goes into supporting work to make the tool integrate effectively. A Knowledge Management Design System (KNOMAD), is described which is a collection of tools built in layers. The layered architecture provides two major benefits; the ability to flexibly apply only those tools that are necessary for an application, and the ability to keep overhead, and thus inefficiency, to a minimum. KNOMAD is designed to manage many knowledge bases in a distributed environment providing maximum flexibility and expressivity to the knowledge engineer while also providing support for efficiency.
One of the primary reasons identified for the failure of existing knowledge management solutions has been that knowledge management tools and research have primarily been designed around technology push-models as against strategy pull-models. In an era where organizations are undergoing rapid and discontinuous change it is imperative that knowledge management systems and organizational entities like CoPs that facilitate knowledge management and organizational transformation are more closely a...
Schild, Susie A.
Knowledge management thinking has resulted in the perception that the organization is the relevant beneficiary of knowledge. Individual approaches to and experiences with personal knowledge management are not well documented in empirical studies, which uncovered the specific problem that the situatedness of knowledge worker contemporaries within…
Knowledge Management can be defined as a systematic process that creates, captures, shares, and analyzes knowledge in ways that directly improve performance. The goal of Knowledge Management is to improve the creation, dissemination, and exploitation of knowledge for the purpose of building competitive advantage. The proper use of knowledge…
Anca Ioana ANDREESCU
Full Text Available In today’s business environment, it is a certainty that will manage to survive especially those organizations which are striving to adapt quickly and with low costs to the new demands of market competition. Knowledge represented by internal business rules of an organization can help crystallize their orientation in order to ensure a competitive advantage in the market. In this context and in a relatively short time, a new trend in software development has arisen, ex-tending current methods and putting a strong emphasis on business rules. This article outlines the importance of managing business rules in an organized manner using dedicated software products and furthermore presents a general prototype for a business rules repository.
Winkler, Katrin; Mandl, Heinz
In the context of learning implementation of new ideas e.g. knowledge management in organizations often is neglected. Concerning knowledge management measures we demonstrate its implementation in organizations. A theoretical framework was developed showing the necessary basic conditions for implementing knowledge management. Subsequently we…
Pedersen, Mogens Kühn; Larsen, Michael Holm
Knowledge management based on symmetric incentives is rarely found in literature. A knowledge exchange model relies upon a double loop knowledge conversion with symmetric incentives in a network. The model merges specific knowledge with knowledge from other actors into a decision support system...
Full Text Available The architecture of systems dedicated to risk management is probably one of the more complex tasks to tackle in the world of finance. Financial risk has been at the center of attention since the explosive growth of financial markets and even more so after the 2008 financial crisis. At multiple levels, financial companies, financial regulatory bodies, governments and cross-national regulatory bodies, all have put the subject of financial risk in particular and the way it is calculated, managed, reported and monitored under intense scrutiny. As a result the technology underpinnings which support the implementation of financial risk systems has evolved considerably and has become one of the most complex areas involving systems and technology in the context of the financial industry. We present the main paradigms, require-ments and design considerations when undertaking the implementation of risk system and give examples of user requirements, sample product coverage and performance parameters.
Domingo NEVADO PEÑA
Full Text Available The influence of global information and communication technology changes and globalization have transformed our society by favoring the economy and innovation as key driver of global competition. Creation and exploitation of knowledge has become key resource in the new economy. All advanced economies are technologically knowledgebased economy. Many of today's managers and their employees, still guided by the definition given by Francis Bacon (1597 “Knowledge is power” instead of “sharing and managing knowledge is power”. Knowing taken alone may not bring value if not shared before and then managed in an efficient manner. This article seeks to demonstrate what knowledge, what the knowledge management is and what are its main implications in the new economy, a knowledge-based economy.
Full text: Union, the issue of generation and accumulation of nuclear knowledge and human resources for realizing this knowledge in practice, have received strong governmental support, and were subject to strict control of the state. This policy, despite the well-known Russian difficulties related to the lag of computational base and complicated scientific and technical exchange with the West ('Iron Curtain'), in the 50-70's has made it possible both to solve the required defence tasks and ensure development of peaceful nuclear energy applications in the Soviet Union. The report briefly summarizes the main achievements in the field of nuclear knowledge management strategy in the period of fast nuclear energy deployment, which include: - establishment, on the base of the 'Uranium Project' founder institutions, of a series of nuclear science and engineering centers (Arzamas, Dimitrovgrad, Dubna, etc.), both within the nuclear branch and in the USSR and Soviet Republics' Academies of Science; - formation of scientific schools headed by eminent scientists, on the base of major nuclear energy issues, gathering creative teams with 'natural' nuclear knowledge transfer; - harmonious nuclear education system, including a large network of higher professional education institutions, which had a principal achievement - close relationship with the leading nuclear research centers; - creation of a regional centers' network intended for regular retraining of nuclear specialists; - creation and development of national centers for collecting, processing and evaluation of nuclear and other data (materials, thermal physics, etc.) necessary for nuclear engineering, as well as for development of algorithms and codes. Russian nuclear program as a whole, and KNM system in particular, received three severe crises in a short time period: - Chernobyl accident (1986); - restructuring of the political system (end of 80's - beginning of 90's); - collapse of the Soviet Union (1991). The report
Full text: I am pleased that NEA is a sponsor of this important conference and that I have been given the opportunity to welcome all of you on behalf of NEA. Knowledge management has been a personal interest of mine for some time now, and I have been gratified to see the increasing interest in this area. This international conference is therefore most timely, and by drawing in experts from across the spectrum of knowledge management, has the potential to help integrate different aspects of this field, and thereby help chart its future course. I would like to try to set the stage for your meeting by posing a few issues that I hope you will consider during the course of this conference.1 Discussing knowledge management sometimes reminds me a little of the parable of the blind men and the elephant - or, if I may be politically correct, of the visually challenged people and the elephant. In this story, a number of sightless men approach an elephant and touch it in different places. 'Ah,' says the first, who is touching the elephant's massive leg, 'An elephant looks like a tree.' 'No,' objects the second, who is holding the ear, 'The elephant is clearly like a giant fan.' 'Come, come,' chides a third, who has grabbed the elephant by its trunk, 'The elephant most resembles a snake.' Others, touching the side of the animal conclude it is like a wall, or feeling the tusk believe it resembles a spear, or grasping the tail likens it to a rope.2 Likewise, in my discussions on knowledge management (KM), I come away with a sense that different nuclear communities have somewhat different perceptions of what it is, and therefore, of what the issues or problems are. For educators, KM is education, and the most important need is to develop the right academic courses to train the next generation of nuclear professionals. Corporate management sees KM in terms of its strategic market advantages, and considers the passing on of corporate knowledge a major need. In some parts of the
Entering 21 st century, knowledge has already become the most important strategic resource for enterprises. The key factors of keeping continuous competitive advantages for an enterprise are the abilities of knowledge management and knowledge innovations. Enterprise knowledge management is a new subject with great theoretical meaning and actual meaning. From a new angle, guided by systematic viewpoint, this paper analyses deeply and explores synthetically enterprise knowledge management as a complicated system problem by doing the following:Defining the implication of enterprise knowledge management;Analyzing three kinds of the key elements in enterprise knowledge management and the interaction relations among the elements; Proposing and probing into the structure of enterprise knowledge management. Considers the structure as the open dynamic network structure with multidimensional space. Through drawing the state chart of key elements, analyzes the functions of enterprise knowledge management; Proposing and studying the interaction mechanisms between three kinds of the key elements and enterprise knowledge management. On the basis of all above analyses, aiming at the conditions and problems of enterprise knowledge management in our country, this paper probes into the main countermeasures of knowledge management that should be adopted by the enterprises of our country.
Kampf, Constance Elizabeth
seen by the 2007 Project of the Year, where the Project Manager used knowledge management and transparent communication with stakeholders, resulting in a project that finished years early and was substantially under budget. (Hildebrand 2008) Knowledge management relies on communication practices. Seely...... Brown and Nonaka, among other scholars, imply that communication is central to knowledge management; however, concepts related to how communication about project knowledge works at the operational level are implicit or out of focus. To place communication more centrally in our understanding of project...... knowledge for project management, this paper focuses on extending Knowledge Management to include concepts related to communicating knowledge from the fields of rhetoric, knowledge communication, and corporate communication....
Ramona – Diana Leon; Adrian Lupu; Anca – Codruta Manolache
Increasingly more literature mention that in the current competitive environment, knowledge have become the main source of the competitive advantages, while recent researches regarding economic growth and development have defined knowledge as being the most critical resource of the emerging countries. Therefore, the organizations interest for knowledge has increased, the latter being defined as knowledge management process in order to meet existing needs, to identify and exploit existing and/...
Vibha Thakur; Mrs. Swarnangini Sinha
Knowledge management is a systematic process for creating, acquiring, synthesizing, learning, sharing and using knowledge and experience to achieve organizational goals. A proper flow of information is essential for the growth of every organization. Knowledge management is a necessity that can make all the difference between survival and an early demise. Today majority of business organizations have knowledge management program in one or another form. Indian business organizations are also fe...
Khan, Abdul Razzaq; Khan, Abuturab; Razzaq, Sadia
This article deals with review of conceptualization of local knowledge and highlights terms related disaster management. The purpose is to relate local knowledge in disaster management as an important factor, because rural communities mostly trust on their own wisdom, i.e. Local knowledge. This article gives conceptual clearance of local knowledge, disaster, disaster management, with theoretical discussion on vulnerability of the local communities in developing countries.
Vahid Majazi Dalfard
Full Text Available Customer relationship management processes can be considered as processes with knowledge increase that their performance is affected by providing knowledge of product, markets and customers. So, using knowledge management capabilities result in taking advantage through customer knowledge flow in the processes. This article addresses knowledge management applications in customer relationship management processes. Studies showed that in general organizations use customers knowledge in customer portfolio management, developing customer divisions, marketing communications and marketing promotion, product quality, creating a new product, defining commercial processes of customer services, supporting customer communication center and customer knowledge sales.
Fodor, Paul; Ferrucci, David
In this paper we describe the design and implementation of the Prolog interface to the Unstructured Information Management Architecture (UIMA) and some of its applications in natural language processing. The UIMA Prolog interface translates unstructured data and the UIMA Common Analysis Structure (CAS) into a Prolog knowledge base, over which, the developers write rules and use resolution theorem proving to search and generate new annotations over the unstructured data. These rules can explore all the previous UIMA annotations (such as, the syntactic structure, parsing statistics) and external Prolog knowledge bases (such as, Prolog WordNet and Extended WordNet) to implement a variety of tasks for the natural language analysis. We also describe applications of this logic programming interface in question analysis (such as, focus detection, answer-type and other constraints detection), shallow parsing (such as, relations in the syntactic structure), and answer selection.
This Master’s Thesis aims to improve knowledge management in a consulting service business. Currently knowledge in not managed appropriately in the case company. The purpose of this Thesis is to identify challenges related to this issue and to propose improvements to the knowledge management system of the case company. This is a qualitative case study. In this Thesis, data is collected through interviews with managers & consultants as well as observations and a literature review. The data...
Marzena Świgoń; Karsten Weber
The concept of Personal Knowledge and Information Management (PKIM) is based, among others, on two theories: Personal Information Management (PTM) and Personal Knowledge Management (PKM), which hitherto were both subjects of separate studies. Moreover, the concept of PKIM is related to IL, which is a concept of information skills and competences of individuals — a person who manages knowledge has to be information literate. Some of the empirical studies results in the field of PKIM, started i...
Full Text Available Problem statement: Most businesses rely on the fact that their employees possess relevant knowledge and that they can apply it to the task at hand. The problem is that this knowledge is not owned by the organization. It is owned and controlled by its employees. Maintaining an appropriate level of knowledge in the organization is a very important issue. It is, however, not an easy task for most organizations and it is particularly problematic for software organizations, which are human and knowledge intensive. Knowledge management is a relatively new area that has attempted to address these problems. Conclusion/Recommendations: This study introduces an approach called the Knowledge Dust to Gems approach. This approach addresses some of the issues with knowledge management by providing low-barrier mechanisms to jump start the experience base. This approach allows the experience base to become more useful more quickly than traditional approaches.
Ramona – Diana Leon
Full Text Available Increasingly more literature mention that in the current competitive environment, knowledge have become the main source of the competitive advantages, while recent researches regarding economic growth and development have defined knowledge as being the most critical resource of the emerging countries.Therefore, the organizations interest for knowledge has increased, the latter being defined as knowledge management process in order to meet existing needs, to identify and exploit existing and/or acquired knowledge and developing new opportunities.In other words, knowledge management facilitates productive information usage, intelligence growth, storing intellectual capital, strategic planning, flexible acquisition, collection of best practices, increasing the likelihood of being successful as well as a more productive collaboration within the company.In order to benefit from all these advantages, it is required the usage of specific tools including models and systems to stimulate the creation, dissemination and use of knowledge held by each employee and the organization as a whole.
Gebert, Henning; Geib, Malte; Kolbe, Lutz; Brenner, Walter
The concepts of customer relationship management (CRM) and knowledge management (KM) both focus on allocating resources to supportive business activities in order to gain competitive advantages. CRM focuses on managing the relationship between a company and its current and prospective customer base as a key to success, while KM recognizes the knowledge available to a company as a major success factor.From a business process manager's perspective both the CRM and KM approaches promise a positi...
Full Text Available Abstract To generate a comprehensive model of Knowledge Management Readiness In Organizationsintending greater value to its practical applicability. This study was based on both secondary and primary data grounded on the deductive paradigm of social research. Survey with 13 professionals in the current business setting was conducted to justify the research findings. The key criterion of KM Readiness In Organizations i.e. its dependency on human acts was ignored in many traditional KM models although literary works paid substantial value to the aspect. Applicability of conventional KM models in the current context was also limited. The study lacked consideration to the influence of organizational characteristics on KM practices based on organizational readiness. The number of respondents was also limited for a wide research such as this. As this study was mainly guided by the contemporary beliefs and attributes of organizational management the developed model is likely to find its worthy applicability in practical experiences. Due emphasis was provided to ethical soundness throughout the paper confirming its originality and value in terms that anti-plagiarism strictness was taken into context and self-infliction of information was avoided entirely.
Rodica MIHALCA; Adina UTA; Iulian INTORSUREANU; Anca Ioana ANDREESCU
Current knowledge management systems focus on knowledge acquisition, storage, retrieval and maintenance. Yet, for that knowledge to be operational, to become knowledge rather than information, requires internalization and learning. E- learning systems and courseware, on the other hand, are all too often monolithic and inert and fail to facilitate the development and sharing of knowledge. In this paper we discuss some aspects about knowledge providing and present our research in this field thr...
Librarians are the ultimate knowledge managers. Everyone knows that. After all, haven't they been the custodians of documented knowledge for centuries? Who could possibly do it better than them? Well, then why aren't people knocking down their doors, begging them to be the knowledge managers of the organisation? Are they just ignorant of how…
Umunadi, Ejiwoke Kennedy
The paper looked at knowledge management and global information dissemination. Knowledge is a very powerful tool for survival, growth and development. It can be seen as the information, understanding and skills that you gain through education or experience. The paper was addressed under the following sub-headings: Knowledge management knowledge…
Lago, Patricia; Avgeriou, Paris; Kruchten, Philippe
Architectural Knowledge (AK) is defined as the integrated representation of the software architecture of a software-intensive system or family of systems along with architectural decisions and their rationale, external influence and the development environment. The SHARK workshop series focuses on c
Dhaval, Rakesh; Borlawsky, Tara; Ostrander, Michael; Santangelo, Jennifer; Kamal, Jyoti; Payne, Philip R O
In order to enhance interoperability between enterprise systems, and improve data validity and reliability throughout The Ohio State University Medical Center (OSUMC), we have initiated the development of an ontology-anchored metadata architecture and knowledge collection for our enterprise data warehouse. The metadata and corresponding semantic relationships stored in the OSUMC knowledge collection are intended to promote consistency and interoperability across the heterogeneous clinical, research, business and education information managed within the data warehouse. PMID:18999040
Nacsa, Janos; Kovacs, George L.; Haidegger, Geza
In an ideal scenario of intelligent machine tools  the human mechanist was almost replaced by the controller. During the last decade many efforts have been made to get closer to this ideal scenario, but the way of information processing within the CNC did not change too much. The paper summarizes the requirements of an intelligent CNC evaluating the different research efforts done in this field using different artificial intelligence (AI) methods. The need for open CNC architecture was emerging at many places around the world. The second part of the paper introduces and shortly compares these efforts. In the third part a low cost concept for intelligent and open systems named Knowledge Server for Controllers (KSC) is introduced. It allows more devices to solve their intelligent processing needs using the same server that is capable to process intelligent data. In the final part the KSC concept is used in an open CNC environment to build up some elements of an intelligent CNC. The preliminary results of the implementation are also introduced.
Stevan Živojinović; Andrej Stanimirović
From the contemporary change management paradigm and new, knowledge-based economy, we emphasize the impact of advanced managerial tools. As evidenced in practice, simultaneous implementation of several management approaches, concepts and methods brings about more integral corporate success. We advocate integration of up-to-date approaches - knowledge management (KM) and intellectual capital management (ICM) as well as balanced scorecard (BSC) under the "conceptional umbrella" of quality manag...
The scholars increasingly pay at ention to the internal rules in knowledge development and innovation of construction engineering management,as wel as the framework for engineering management body of knowledge. Considering the one-of-a-kind characteristic of construction project s and highly dependence from projects on management knowledge and its innovation,this paper analyzed the knowledge body of engineering management and its development dimension ,such as thinking and knowledge structure dimensions. The engineering management knowledge innovation model and structural model were put forward. The paper reviewed and proposed the engineering management knowledge system framework under engineering thinking mode,including the basic knowledge system framework which is used in engineering management research ,and a framework for body of knowledge which is applicable for engineering management practice. Based on a brief analysis of engineering management practice,this paper analyzed the development progres of engineering management from engineering thinking to ethical thinking and philosophical thinking. A dynamic model formed from the modern engineering management theory was put forward. The construction of projects are divided into two stages:an investment decision-making stage, and project implementation stage. According to the fact that project owners obtain the project products by transaction,the management during project implementation stage are divided into two aspects:project transaction management for the owner, and construction project management for the contractor. Thus, the three theoretical modules of modern engineering management were established:project investment decision-making management theory,engineering transaction management theory, and engineering project management theory. This paper further analyzed the content and basic theoretical issues of each theoretical module.
Moingeon, Bertrand; Perrin, Alexandre
How can an organization define policy for managing its knowledge ? In this article, an integrative model is proposed : the Learning Mix. It consists of 4 interacting facets: Information Technology, Learning Structure, Knowledge Portfolio and Learning Identity.
Knowledge management aims at knowledge innovation and knowledge sharing, and focuses on added valueand added services of knowledge. In this paper, concepts, key technologies and applications of knowledge manage-ment are introduced, and relevant problems are discussed.
Tofan, Dan; Galster, Matthias; Avgeriou, Paris
Knowledge about the architecture of a software-intensive system tends to vaporize easily. This leads to increased maintenance costs. We explore a new idea: utilizing the repertory grid technique to capture tacit architectural knowledge. Particularly, we investigate the elicitation of design decision
This Thesis focuses on development of Knowledge Management in the case company in order to affect its Incident Management. A unit within case company (AMU) is responsible for monitoring and solving ITSM tickets related to various applications (Incident Management process of ITIL); it is also responsible for creating and maintaining applications knowledge (Knowledge Management process of ITIL). Surveys conducted within the unit have revealed that there are certain gaps in the current Knowledge...
Full Text Available Knowledge Management Systems (KMS are important tools by whichorganizations can better use information and, more importantly, manageknowledge. Unlike other strategies, knowledge management (KM is difficult todefine because it encompasses a range of concepts, management tasks,technologies, and organizational practices, all of which come under the umbrella ofthe information management. Semantic approaches allow easier and more efficienttraining, maintenance, and support knowledge. Current ICT markets are dominatedby relational databases and document-centric information technologies, proceduralalgorithmic programming paradigms, and stack architecture. A key driver of globaleconomic expansion in the coming decade is the build-out of broadbandtelecommunications and the deployment of intelligent services bundling. This paperintroduces the main characteristics of an Intelligent Knowledge ManagementSystem as a multiagent system used in a Learning Control Problem (IKMSLCP,from a semantic perspective. We describe an intelligent KM framework, allowingthe observer (a human agent to learn from experience. This framework makes thesystem dynamic (flexible and adaptable so it evolves, guaranteeing high levels ofstability when performing his domain problem P. To capture by the agent who learnthe control knowledge for solving a task-allocation problem, the control expertsystem uses at any time, an internal fuzzy knowledge model of the (businessprocess based on the last knowledge model.
Abstract. In the modern technologically advanced world, implicit knowledge, but also certain manifestations of tacit knowledge, is accumulated primarily in digital form, increasing the dependence of Knowledge Management (KM) on tools and specifically on digital content management platforms and repositories. The latter, powered by subject classification system such as a thesaurus or an ontology, can form a complete Knowledge Organization System (KOS). The purpose of this paper is to describe a...
Brunel, Stéphane; Zolghadri, Marc; Moradi, Mahmoud
In this paper we will find an original approach about knowledge in design process. It's not really a new field. It appears that the merge between design and knowledge management propose some very interesting questions. For example, in this paper we ask some questions about the role of collecting, reorganisation and using of knowledge from design process. What about knowledge and their management in some critical design situation? In this paper we propose to discuss with you from birth of data...
Søndergård, Jes; Tambo, Torben; Koch, Christian
It is not a secret that, IT management has become more and more and integrated part of almost all organizations. IT managers posses an enormous amount of knowledge within both organizational knowledge and general IT knowledge. This article investigates how IT managers keep themselves updated on I...
Embracing knowledge management (KM), or at least learning how to align one’s work with knowledge management vocabulary and processes within an organization, can prove beneficial to librarians whether they are working inside or outside of a library setting. For library and information science (LIS) professionals seeking opportunities outside of library settings, knowledge management projects, which may be led by teams from a variety of disciplinary backgrounds, provide an opportunity that matc...
With the advent of high technology, changes in the contemporary business environment are so fast that the employed need an unceasing acquisition of new knowledge and skills. Strategic thought regards knowledge as a major resource and managers realize that in order for them to be competitive on the contemporary market it is necessary that they manage their intellectual resources. The strategic management of the knowledge, abilities and ideas of the employed provides organizations with competit...
Nicolaj J. Foss; Volker Mahnke
Knowledge management has emerged as a very successful organization practice and has been extensively treated in a large body of academic work. Surprisingly, however, organizational economics (i.e., transaction cost economics, agency theory, team theory and property rights theory) has played no role in the development of knowledge management. We argue that organizational economics insights can further the theory and practice of knowledge management in several ways. Specifically, we apply notio...
The article is regarding the issue of the knowledge management at local government. It’s contents are focusing on the diagnosis in theoretical as well as practical perspective possibilities of managing decks of the knowledge in local government units. The subject brought up in this article is appealing for the experiment to transfer tools of both the attempt at the identification and the knowledge management in the private sector to the level of activities of the local government. This articl...
The papers aim is to present the purpose of the KM in the enterprises strategy and also the main points of view of the specialists regarding this field of interest. The author presents the KM as build on a mix of three approaches of the concept. There are brought in discussion the aspects of KM regarding the nonmaterial capital created by the “knowledge worker” and “knowledge enterprises” and the role of privatization in knowledge development.
Ricks, Wendell R.
The use of knowledge-based system (KBS) architectures to manage information on the primary flight display (PFD) of commercial aircraft is described. The PFD information management strategy used tailored the information on the PFD to the tasks the pilot performed. The KBS design and implementation of the task-tailored PFD information management application is described. The knowledge acquisition and subsequent system design of a flight-phase-detection KBS is also described. The flight-phase output of this KBS was used as input to the task-tailored PFD information management KBS. The implementation and integration of this KBS with existing aircraft systems and the other KBS is described. The flight tests are examined of both KBS's, collectively called the Task-Tailored Flight Information Manager (TTFIM), which verified their implementation and integration, and validated the software engineering advantages of the KBS approach in an operational environment.
Buono, Anthony F.; Poulfelt, Flemming
"Challenges and Issues in Knowledge Management" - the fifth volume in the "Research on Management Consulting" series - presents sixteen chapters that explore these various perspectives, focusing on knowledge management within the context of the management consulting industry, the dynamics...... associated with knowledge sharing and dissemination, methodological approaches to studying knowledge in organizations, and reflections on knowledge management and management consulting. As the chapters underscore, it is important to ensure that KM initiatives are aligned with the needs of the organization...... and its members, that the KM system is "owned" by organizational members with particular emphasis on executive sponsorship and team member acceptance, and that it be understood as an ongoing process rather than simply another management objective or faddish consulting tool. The focus, therefore, should...
Full Text Available Current knowledge management systems focus on knowledge acquisition, storage, retrieval and maintenance. Yet, for that knowledge to be operational, to become knowledge rather than information, requires internalization and learning. E- learning systems and courseware, on the other hand, are all too often monolithic and inert and fail to facilitate the development and sharing of knowledge. In this paper we discuss some aspects about knowledge providing and present our research in this field through an e-learning system for major risks management.