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Sample records for service billet costs-fy

  1. Navy Civilian (Civil Service) Billet Costs--FY 1981.

    Science.gov (United States)

    1981-07-01

    Supplies) 625 Autopsy Assistant 636 Rehabilitation Therapy Assistant 661 Pharmacy Assistant 699 Health Aid and Technician ’J ard Attendants 75-- Ward...Physiology 414 Entomology 430 Botany 434 Plant Pathology 435 Plant Physiology 436 Plant Quarantine 437 Horticulture 440 Genetics 454 Range...Admeasurement 1899 Miscellaneous Inspection Instructor 1702 Education and Training Technician 1712 Instruction 1715 Vocational Rehabilitation Air

  2. A shuffler for uranium billets

    International Nuclear Information System (INIS)

    Rinard, P.M.; Kroncke, K.E.; Schneider, C.M.; Biddle, R.S.; Sadowski, E.T.; Studley, R.V.

    1991-01-01

    A shuffler has been designed, fabricated, and installed at the Westinghouse Savannah River Site to assay the 235 U content of uranium-aluminum billets. Assay results are part of the materials accountability and quality control information on the billets that are destined to be extruded into reactor fuel tubes. The shuffler alternately irradiates a billet with neutrons from 252 Cf and then counts delayed neutrons emitted from the billet. The neutrons from 252 Cf are sufficiently energetic to penetrate a large, dense billet and uniformly assay the 235 U throughout the billet's volume. An assay is completed in 8 min. A computer code controls the assay process and presents a limited menu of options to an operator and more expansive choices to supervisors. Each assay includes internal diagnostics that can warn an operator if an aspect of the measurement is outside normal bounds. Various measurement control assays can be taken in addition to the normal assay. During the acceptance test, the relative standard deviations of sets of repeated assays on billets were found to be 0.31% with 1050 g of 235 U and 0.23% with about 1400 g. The calibration curve generated for a set of billets was linear through the origin. 5 refs., 6 figs

  3. Kinds of initial billets in renovation technologies

    Directory of Open Access Journals (Sweden)

    V. M. Yaroslavtsev

    2014-01-01

    Full Text Available Nowadays, technologists in charge of repair, restoration, modernization, and utilization of engineering and other tangible objects widely use the concepts "renovation" and "renovation technologies" pioneered at BMSTU. In forming a new field of science these concepts, in the proper sense of the word, are of composite, generalized character. They concern all the activities and technologies aimed at increasing an object resource or its lifecycle extension, including object material recycling.In the cutting-edge renovation technologies an object (part, assembly, machine, etc. damaged in the operating process is considered to be an initial billet. In renovation, one of the most widespread kinds of initial billets is a damaged part.Such a part can be used again, if, for example, it has saved its material properties in full measure while only contact surfaces or parts of these surfaces have become damaged, and at a point of renovation they can be restored for recycling. If a part has lost its initial properties in full bulk of material, it may be reusable in the assemblies and machines with less rigid requirements for material properties.Or in case of properties loss below the permissible level a damaged part-billet is utilized. Thus, the part-billet state at the point of renovation defines the kind of renovation technology and the main (basic technological method to effect on the damaged part, as well as a set and a sequence of technological methods in general manufacturing process of renovation.However renovation technologies are used not only at the repair and restoration stages after operation-service. So, at the manufacturing stage of a new product to provide the quality to raise a resource are applied the same technological methods as renovation technologies for the objects damaged at the stage of operation. Besides, it is known that at the manufacturing stage a part quality depends not only on the last operation, but also on the features of

  4. A simulation of heat transfer during billet transport

    Energy Technology Data Exchange (ETDEWEB)

    Jaklic, A.; Glogovac, B. [Institute of Metals and Technology, Ljubljana (Slovenia); Kolenko, T. [University of Ljubljana (Slovenia). Faculty of Natural Science and Technology; Zupancic, B. [University of Ljubljana (Slovenia). Faculty of Electrical Engineering; Zak, B. T. [Terming d.o.o., Ljubljana (Slovenia)

    2002-07-01

    This paper presents a simulation model for billet cooling during the billet's transport from the reheating furnace to the rolling mill. During the transport, the billet is exposed to radiation, convection and conduction. Due to the rectangular shape of the billet, the three-dimensional finite-difference model could be applied to calculate the heat conduction inside the billet. The billets are reheated in a gas-fired walking-beam furnace and are exposed to scaling. The model takes into account the effect of the thin oxide scale. We proved that the scale significantly affects the temperature distribution in the billet and should not be neglected. The model was verified by using a thermal camera. (author)

  5. An Ultimatum Game Approach to Billet Assignments

    Science.gov (United States)

    2015-09-01

    time for reviewing instructions, searching existing data sources, gathering and maintaining the data needed , and completing and reviewing this...treatments are needed for this investigation. To conserve the subject pool and meet the budget, we elected to pursue treatments that covered salient...across billets can be partially offset through compensating wages ( hedonic wages) and/or the potential of future superior assignments. In the

  6. The dimensional accuracy of the sintered billets

    Directory of Open Access Journals (Sweden)

    Чингиз Ариф оглы Алиев

    2016-01-01

    Full Text Available The article presents the results of assessing the impact of the behaviour stability of the components included in the compositions and process parameters of their production, on the dimensional accuracy of workpieces. It was found that by increasing the amount of oxide in the composition is greater compaction of the sintered billet in the process of heat treatment. This also increases the density of all components of the composition

  7. Precision analysis in billet preparation for micro bulk metal forming

    DEFF Research Database (Denmark)

    Mahshid, Rasoul; Hansen, Hans N.

    2015-01-01

    The purpose of this research is to fabricate billets for an automated transfer press for micro forming. High performance transfer presses are wellknown in conventional metal forming and distinguished from their automation and mass production. The press used in this research is a vertical mechanical...... press. When using a vertical mechanical press, the material is fed as billets into the forming zone. Therefore, a large number of highly uniform billets are required to run mass production in such a setup. Shearing technique was used for manufacturing the billets. The efficiency of the shearing tool...

  8. Modeling, Prediction, and Control of Heating Temperature for Tube Billet

    Directory of Open Access Journals (Sweden)

    Yachun Mao

    2015-01-01

    Full Text Available Annular furnaces have multivariate, nonlinear, large time lag, and cross coupling characteristics. The prediction and control of the exit temperature of a tube billet are important but difficult. We establish a prediction model for the final temperature of a tube billet through OS-ELM-DRPLS method. We address the complex production characteristics, integrate the advantages of PLS and ELM algorithms in establishing linear and nonlinear models, and consider model update and data lag. Based on the proposed model, we design a prediction control algorithm for tube billet temperature. The algorithm is validated using the practical production data of Baosteel Co., Ltd. Results show that the model achieves the precision required in industrial applications. The temperature of the tube billet can be controlled within the required temperature range through compensation control method.

  9. Gamma irradiating elm billets reduces their attractancy to the smaller elm bark beetle, Scolytus multistriatus (Marsham)

    International Nuclear Information System (INIS)

    French, J.R.J.; Robinson, P.J.

    1982-01-01

    Irradiating elm billets with gamma rays had a significant effect in reducing the attractancy of these billets to inflight adults of the smaller elm bark beetle Scolytus multistriatus (Marsham). The temperature at which the fresh billets were stored prior to the beetle exposure had little effect. Irradiated billets, irrespective of storage temperature, had significantly fewer holes than the freshly cut billets. There were significant differences associated with the location of the billets in the field, but these differences were smaller than those associated with irradiation. (orig.) [de

  10. THEORETICAL FLANGING PRINCIPLES IN ROUND BILLET WITH ITS LOCAL HEATING

    Directory of Open Access Journals (Sweden)

    L. A. Isaevich

    2010-01-01

    Full Text Available The paper considers wall thickness changes of a round billet in the pipe expansion process with subsequent flanging owing to thinning of this wall in the strain zone and bearing strain of an internal edge. Equations for calculation of thinning value are given in the paper. 

  11. Automation of ultrasonic testing of turbine disk billets

    International Nuclear Information System (INIS)

    Gorodkov, V.E.; Domashevskij, B.N.; Pron', N.I.; Tkachenko, V.A.

    1984-01-01

    cations of ultrasonic facility for automation of testing turbine disk billets of 25Kh2PMFA and 34KhM1A steels are considered. The operating principle and the design of ''Disk-1'' facility are described, its test results are presented. It is shown that the facility increases the test efficiency five times, enables to estimate dimensions of revealed defect with regard to the quality of acoustic contact, thus facilitating the work of personnel and improving the test quality

  12. Hot rolled composite billet for nuclear control rods

    International Nuclear Information System (INIS)

    Miller, G.E.

    1976-01-01

    This invention relates to a composite plate shaped billet, useful in the fabrication of nuclear control rods, which comprises a core of stainless steel containing about 2 percent boron 10, a thin coating of zirconia on the surfaces of said core, and said zirconia coating being completely encased in a jacket of mild steel, said composite having been hot rolled between about 1075 0 and about 1165 0 C. 1 claim, 8 figures

  13. Analysis and Prediction of the Billet Butt and Transverse Weld in the Continuous Extrusion Process of a Hollow Aluminum Profile

    Science.gov (United States)

    Lou, Shumei; Wang, Yongxiao; Liu, Chuanxi; Lu, Shuai; Liu, Sujun; Su, Chunjian

    2017-08-01

    In continuous extrusions of aluminum profiles, the thickness of the billet butt and the length of the discarded extrudate containing the transverse weld play key roles in reducing material loss and improving product quality. The formation and final distribution of the billet butt and transverse weld depend entirely on the flow behavior of the billet skin material. This study examined the flow behavior of the billet skin material as well as the formation and evolution of the billet butt and the transverse weld in detail through numerical simulation and a series of experiments. In practical extrusions, even if the billet skin is removed by lathe turning shortly before extrusion, billet skin impurities are still distributed around the transverse weld and in the billet butt. The thickness of the scrap billet butt and the length of the discarded extrudate containing the transverse weld can be exactly predicted via simulation.

  14. Software libre de reconocimiento de billetes para personas en situación de discapacidad visual

    OpenAIRE

    Moretti, Ignacio Luis; Jorge, Javier; Amado, José; Puntillo, Daniel; Caniglia, Cristian

    2015-01-01

    Los sistemas de reconocimiento de billetes para asistencia a personas con discapacidad visual presentan un alto grado de complejidad debido a la gran variedad de situaciones por resolver. El sistema descripto en el presente proyecto puede distinguir las denominaciones de billetes argentinos en diferentes posiciones, escalas y incluso en forma parcial. Los objetivos son: desarrollar un programa de software capaz de identificar billetes argentinos, su denominación y comunicar por medios auditiv...

  15. Steel billet reheat simulation with growth of oxide layer and investigation on zone temperature sensitivity

    International Nuclear Information System (INIS)

    Dubey, Satish Kumar; Srinivasan, P.

    2014-01-01

    This paper presents a three-dimensional heat conduction numerical model and simulation of steel billet reheating in a reheat furnace. The model considers the growth of oxide scale on the billet surfaces. Control-volume approach and implicit scheme of finite difference method are used to discretize the transient heat conduction equation. The model is validated with analytical results subject to limited conditions. Simulations are carried out for predictions of three-dimensional temperature filed in the billet and oxide scale growth on the billet surfaces. The model predictions are in agreement with expected trends. It was found that the effect of oxide scale on billet heating is considerable. In order to investigate the effect of zone temperatures on the responses, a parametric sensitivity subject to six responses of interest are carried out using analysis of mean approach. The simulation approach and parametric study presented will be useful and applicable to the steel industry.

  16. The influence of the space between the billets on the productivity of a continuous walking-beam furnace

    Energy Technology Data Exchange (ETDEWEB)

    Jaklic, A. [Institute of Metals and Technology, Ljubljana (Slovenia); Kolenko, T. [University of Ljubljana (Slovenia). Faculty of Natural Science and Technology; Zupancic, B. [University of Ljubljana (Slovenia). Faculty of Electrical Engineering

    2005-04-01

    This paper presents a study of the influence of the space between billets on the productivity of a continuous walking-beam furnace. The study was performed using a simulation model of a billet-reheating process for three different billet dimensions. The simulation model considered the exact geometry of the furnace enclosure, including the geometry of the billets inside the furnace. A view-factor matrix of the furnace enclosure was determined using the Monte Carlo method. The heat exchange between the furnace gas, the furnace wall and the billet's surface was calculated using a three-temperature model. The temperature of the furnace floor was determined using a heat-balance equation, and the heat conduction in the billets was calculated using the 3D finite-difference method. The model was validated using measurements from trailing thermocouples positioned in the test billet during the reheating process in the furnace. (author)

  17. Design and performance of the Savannah River Site Billet Active Well Coincidence Counter

    International Nuclear Information System (INIS)

    Griffin, J.C.; Sadowski, E.T.

    1991-01-01

    The Savannah River Site (SRS) has acquired, installed, and tested a custom-built Billet Active Well (neutron) Coincidence Counter (BAWCC). The BAWCC is used to make accountability measurements of the 235 U content of U-Al coextrusion billets in the SRS fuel fabrication facility. The instrument design incorporates a unique center-source configuration, with two moderated americium-lithium (AmLi) neutron sources located in a central spindle that inserts through the center hole of the U-Al billets. This configuration, a result of earlier experimental studies at SRS, yields improved response and precision for billet assay when compared to the standard AWCC source arrangement. Initial tests of the BAWCC at SRS have yielded one-sigma uncertainties of 0.8--1.0% for a fifteen-minute assay. This paper will describe the design, testing program and performance characteristics of the BAWCC

  18. Semisolid casting with ultrasonically melt-treated billets of Al-7mass%Si alloys

    Directory of Open Access Journals (Sweden)

    Yoshiki Tsunekawa

    2012-02-01

    Full Text Available The demand for high performance cast aluminum alloy components is often disturbed by increasing impurity elements, such as iron accumulated from recycled scraps. It is strongly required that coarse plate-like iron compound of モ-Al5FeSi turns into harmless form without the need for applying refining additives or expensive virgin ingots. The microstructural modification of Al-7mass%Si alloy billets with different iron contents was examined by applying ultrasonic vibration during the solidification. Ultrasonically melt-treated billets were thixocast right after induction heating up to the semisolid temperature of 583 ìC, the microstructure and tensile properties were evaluated in the thixocast components. Globular primary メ-Al is required to fill up a thin cavity in thixocasting, so that the microstructural modification by ultrasonic melt-treatment was firstly confirmed in the billets. With ultrasonic melt-treatment in the temperature range of 630 ìC to 605 ìC, the primary メ-Al transforms itself from dendrite into fine globular in morphology. The coarse plate-like モ-Al5FeSi compound becomes markedly finer compared with those in non-treated billets. Semisolid soaking up to 583 ìC, does not appreciably affect the size of モ-Al5FeSi compounds; however, it affects the solid primary メ-Al morphology to be more globular, which is convenient for thixocasting. After thixocasting with preheated billets, eutectic silicon plates are extremely refined due to the rapid solidification arising from low casting temperature. The tensile strength of thixocast samples with different iron contents does not change much even at 2mass% of iron, when thixocast with ultrasonically melt-treated billets. However, thixocast Al-7mass%Si-2mass%Fe alloy with non-treated billets exhibits an inferior strength of 80 MPa, compared with 180 MPa with ultrasonically melt-treated billets. The elongation is also improved by about a factor of two in thixocastings with

  19. Control of surface temperature of an aluminum alloy billet by air flow during a heating process at elevated temperature

    Energy Technology Data Exchange (ETDEWEB)

    Choi, Young [KITECH, Cheonan (Korea, Republic of); Park, Joon Hong [Dong-A University, Busan (Korea, Republic of)

    2016-06-15

    The procedure of semi-solid forming is composed of heating a billet, forming, compression holding and ejecting step. There are several methods to heat a billet during semi-solid forming process such as electric heating and induction heating. Usually in semi-solid forming process, induction heating has been adopted to achieve more uniform temperature of semi-solid material. Although induction heating is better method than any others, however, there is still difference of temperature between internal part and surface part of semi-solid material. Worse yet, in case of high liquid fraction of semi-solid material, liquid of the billet will flow down though solid of the billet still remains, which is very difficult to handle. In the present study, induction heating of the billet during thixoforging process with forced surface cooling has been performed to obtain more uniform distribution of temperature, microstructure and shape of the billet. Distribution of temperature of the billets was measured and compared with that of conventional distribution of temperature. Microscopic and macroscopic aspects of the billets were discussed according to location of the measuring points. By this new induction heating method, not only temperature distributions over the whole billet become uniform, but also control of temperature distribution between inside and outside part of the billet is possible as user's experimental intentions,.

  20. Effects of electromagnetic field and lubricate condition on the surface quality of magnesium alloy billet during LFEC processing

    Institute of Scientific and Technical Information of China (English)

    2009-01-01

    The microstructures of the magnesium billets could be improved markedly by low-frequency electro-magnetic casting (LFEC) processing. In fact, the low-frequency electromagnetic field (LFEF) also has favorite effect on the surface quality of billet. However, few public reports on the surface quality of LFEC magnesium billets could be found. Therefore, a new crystallizer with a metal internal sleeve to-gether with a kind of lubricant was designed aiming at lowing surface turning quantity, and the effects of casting velocity, electromagnetic condition and lubrication on the surface quality of magnesium billets were investigated. The results indicate that LFEF together with the lubricate condition would be responsible for the surface quality of the billets, and the high surface quality billets could be achieved by optimizing the casting conditions.

  1. Determination of the duration of heating and cooling of titanium alloy billets for swaging

    International Nuclear Information System (INIS)

    Kushakevich, S.A.; Konovalov, M.A.; Chistyakov, N.I.

    1978-01-01

    An attempt was made to establish a connection between the duration of heat and the decrease in metal temperature during deformation to determine the beginning and duration of heating titanium alloy billets for hot stamping. The investigations were made on the VT3-1 alloy billets with chromel-alumel thermocouples inside. The results of measurements of billet surface and center temperatures during the heating in a resistance surface up to 960-1050deg C and during the cooling in the air. It is shown that heating and cooling increase with the billet cross-section. The heating duration up to 1050deg C for all cross-sections is 4 or 5 min less than up to 960deg C. The cooling duration from 960 and 1050deg C to 200deg C depends weakly on the heating temperature and varies for various cross-sections within the limits of 1-2 min. It is proposed to determine roughly the metal temperature on complection of stamping through the time elapsed after the heated billet has left the furnace

  2. Three dimensions thermal-mechanical model of the billet in continuous casting petal-like mould

    International Nuclear Information System (INIS)

    Li Jing; Wu Li; Cao Zhiqiang; Tingju, L; Wang Tongmin

    2012-01-01

    Petal-like mould is a novel mould which has been applied to the steel industry in recent years. The behavior of the petal-like billet in continuous casting mould plays an important role in designing mould. It is hard to be in situ measured during continuous casting, however, can be worked out by the way of numerical simulation. But the research about the model of the billet in petal-like mould is very little. A 3D finite-element model has been built to simulate the thermal and stress fields of the molten steel in petal-like mould in this paper. The dynamic thermal boundary condition and the effect of ferrostatic pressure have been considered in the model. The temperature and stress in the billet have been predicted by this model.

  3. Rheologic behaviors of A356 aluminum alloy billet produced by semisolid continuous casting process

    Directory of Open Access Journals (Sweden)

    Shuming XING

    2004-08-01

    Full Text Available The experiments for rheologic behaviors of semisolid continous casting billets of A356 alloy in semisolid state has been carried out with a multifunctional rheometer. The results show that the deformation rate increases with loading time, the maximum strain reaches 120% (which is one time larger than that of traditional casting billet and the strain can be rapidly eliminated to 10% after unloading. Moreover, there is a critic stress for billet deformation even in semisolid state, which is named as critic shear stress. This stress increases with the decreasing of heating time. The rheologic behaviors can be expressed by five elements mechanical model and can be modified with the increasing of heating time.

  4. Heating characteristics of billet in a walking hearth type reheating furnace

    International Nuclear Information System (INIS)

    Emadi, Ali; Saboonchi, Ahmad; Taheri, Mahdi; Hassanpour, Saeid

    2014-01-01

    The heating characteristics of billet in a walking hearth type reheating furnace were studied by developing a mathematical heat transfer model. Radiation calculations were conducted by means of zone method and considering all radiation exchange paths. The weighted-sum-of-gray-gas-model was used for better accuracy of gas radiation prediction. Convective heat flux was calculated by considering suitable value of convective heat transfer coefficient at any location of the furnace. The model was substantiated through its comparison to experimental data. A comparison was drawn to evaluate the effect of constant and variable convective coefficient on convective flux distribution and billet thermal behavior. The effect of furnace wall's emissivity of each zone and whole of the furnace on the billet thermal behavior was investigated. The obtained results revealed that by increasing furnace wall's emissivity for a determined residence time, billet's temperature in primary zones rises but it has no significant effect on its final temperature. However, by increasing wall's emissivity from 0.7 to 0.95, the residence time can be declined by about 5%. Moreover, emissivity increase in non-firing and preheating zones as compared to heating and soaking zones has greater impact on the billet thermal behavior. -- Highlights: • 3D radiation modeling by considering all possible paths of radiation exchange. • Using WSGG model for better prediction of gas radiation. • Using non-constant convection coefficient to consider variation of gas mass flow. • Investigation of effect of convection coefficient on billet temperature behavior. • Investigation of wall emissivity of furnace zones

  5. Induction heating of rotating nonmagnetic billet in magnetic field produced by high-parameter permanent magnets

    Directory of Open Access Journals (Sweden)

    Ivo Doležel

    2014-04-01

    Full Text Available An advanced way of induction heating of nonmagnetic billets is discussed and modeled. The billet rotates in a stationary magnetic field produced by unmoving high-parameter permanent magnets fixed on magnetic circuit of an appropriate shape. The mathematical model of the problem consisting of two coupled partial differential equations is solved numerically, in the monolithic formulation. Computations are carried out using our own code Agros2D based on a fully adaptive higher-order finite element method. The most important results are verified experimentally on our own laboratory device.

  6. Resource-saving technology for manufacturing billets for piston’s rings

    Directory of Open Access Journals (Sweden)

    A. N. Krutilin

    2010-10-01

    Full Text Available Piston’s rings are one of the most critical parts of heavy-duty engines for wear-work in conditions of prolonged exposure of alternating loads and high temperatures. Currently in the world production of billets for piston’s rings is dominated by the two methods of casting: production of individual and oiling billets of gray and ductile cast iron in green-sand mold and shell mold and centrifugal casting method (intended primarily for oiling billets of ductile iron; the technology for individual production billets for piston’s rings with a diameter up to 250 mm, from 250 to 450 mm with individual and oiling ways, over 450 mm - preference of oiling billet. The best parameters of physical-mechanical and operational characteristics piston’s rings are in the case of manufacture of billets to the maximum extent approaching the configuration to the finished product. The rings made of shaped billets are characterized by uniform distribution of properties from the perimeter, provide a given diagram of pressures and full fit to the cylinder. Because of deficiencies of traditional methods of casting, continuous quality requirements for billets, the need for economy of material, fuel and energy resources, are finding new progressive technological processes of production of high-quality billets for piston’s rings. One of the most promising for piston rings billet is a method of casting consists of immersing the sand molds into the melt. It is interesting idea, expressed by A. Sutherland and subsequently patented in several countries in the way of casting method, called "immersion pouring technology" (ICT-Immersion Casting Technique [1]. Experiments, conducted in the laboratory of the Belarusian National Technical University, have identified significant shortcomings of immersion method of casting. When forms are immersing, have an intensive gassing in molten metal, and freezing of the metal on the out surface of the form. But despite some

  7. Advances in Thermal Spray Deposition of Billets for Particle Reinforced Light Metals

    International Nuclear Information System (INIS)

    Wenzelburger, Martin; Zimmermann, Christian; Gadow, Rainer

    2007-01-01

    Forming of light-metals in semi-solid state offers some advantages like low process temperatures, improved mould durability, good flow behavior and fine, globular microstructure of the final material. By the introduction of ceramic particles, increased elastic modulus and yield strength as well as wear resistance and creep behavior can be obtained. By semi-solid forging or semi-solid casting, particle reinforced metals (PRM) can be produced with improved matrix microstructure and beneficial forming process parameters compared to conventional MMC manufacturing techniques. The production of this kind of light metal matrix composites requires the supply of dense semi-finished parts with well defined volume fractions of homogeneously distributed particulate reinforcement. A manufacturing method for cylindrical light metal billets is described that applies thermal spraying as a build-up process for simultaneous deposition of matrix and reinforcement phase with cored wires as spraying material. Thermal spraying leads to small grain sizes and prevents dendrite formation. However, long process cycle times lead to billet heating and recrystallization of the matrix microstructure. In order to preserve small grain sizes that enable semi-solid forming, the thermal spraying process was analyzed by in-flight particle analysis and thermography. As a consequence, the deposition process was optimized by adaptation of the thermal spraying parameters and by application of additional cooling, leading to lower billet temperatures and finer PRM billet microstructure

  8. MODELING OF QUALITY FORMATION OF PIG IRON BILLET SURFACE AT WIRE BRUSH MILLING

    Directory of Open Access Journals (Sweden)

    I. L. Barshaj

    2009-01-01

    Full Text Available Formation of topography, geometrical structure and micro-hardness of pig iron billet surface is considered in the paper. Mathematical models pertaining to formation of the above-mentioned characteristics of surface quality according to parameters of machining regime have been developed on the basis of the executed investigations.

  9. Comparison of the Savannah River Site billet active well coincidence counter and two Californium Shufflers

    International Nuclear Information System (INIS)

    Sadowski, E.T.; Griffin, J.C.; Rinard, P.M.

    1991-01-01

    A Scrap Californium Shuffler at the Savannah River Site (SRS) was calibrated to assay the U-Al cores of billets (an intermediate step in the SRS reactor fuel fabrication cycle.) The precision of the Scrap Shuffler over several years has been approximately 0.50%. A typical total uncertainty for the assay of a core on the Scrap Shuffler is approximately 0.33% for a twelve minute assay. The precision over several months and a typical total uncertainty for the Billet Active Well (neutron) Coincidence Counter (BAWCC) are approximately 1.0% and 1.9%, respectively, for a fifteen minute assay. A new Billet Californium Shuffler specifically designed for assaying SRS billets has yielded precision (over one month) and total uncertainty results of 0.40% and 0.69%, respectively, for an eight minute assay. The introduction of a measurement point into the fuel fabrication cycle to replace estimates based upon material weight will greatly enhance material and process control in the Reactor Materials area of SRS. The use of all three instruments provides a comparison of the relative merits of Active Well (neutron) Coincidence Counters (AWCCs) and shufflers for assay of homogeneous and geometrically simple material containing 235 U. The measurement precisions, systematic and random uncertainties, as well as the procurement and operation of each instrument will be compared. 3 refs., 5 figs., 1 tab

  10. Simulation model for planning metallurgical treatment of large-size billets

    International Nuclear Information System (INIS)

    Timofeev, M.A.; Echeistova, L.A.; Kuznetsov, V.G.; Semakin, S.V.; Krivonogov, A.B.

    1989-01-01

    The computerized simulation system ''Ritm'' for planning metallurgical treatment of billets is developed. Three principles, specifying the organization structure of the treatment cycle are formulated as follows: a cycling principle, a priority principle and a principle of group treatment. The ''Ritm'' software consists of three independent operating systems: preparation of source data, simulation, data output

  11. Residual Stresses in DC cast Aluminum Billet: Neutron Diffraction Measurements and Thermomechanical Modeling

    International Nuclear Information System (INIS)

    Drezet, J.-M.; Evans, A.; Pirling, T.

    2011-01-01

    Thermally-induced residual stresses, generated during the industrial Direct Chill casting process of aluminum alloys, can cause both significant safety concerns as well as the formation of defects during down-stream processing. Although these thermally induced strains can be partially relieved by permanent deformation, cracks will be generated either during solidification (hot tears) or post-solidification cooling (cold cracks) when stresses exceed the deformation limit of the alloy. Furthermore, the thermally induced strains result in the presence of large internal stresses within the billet before further processing steps. Although numerical models have been previously developed to compute these residual stresses, most of the computations have been validated only against measured surface distortions. In the present work, the variation in residual elastic strains and stresses in the steady state regime of casting has been measured as a function of radial position using neutron diffraction in an AA6063 grain-refined cylindrical billet. These measurements have been carried out on the same billet section at Poldi at PSI-Villigen and at Salsa at ILL-Grenoble and compare favorably. The results are used to validate a thermo-mechanical finite element casting model and to assess the level of stored elastic energy within the billet.

  12. CALCULATION OF DEFORMATION FORCE AT PLASTIC FORM-SHAPING OF FLANGE IN ROUND BILLET

    Directory of Open Access Journals (Sweden)

    L. A. Isaevich

    2007-01-01

    Full Text Available The paper introduces results concerning calculation of deformation force at plastic form-shaping of a flange in a round billet, having a preset extent of the transition zone from an internal pipe wall to a flange, that makes it possible to select a press of corresponding nominal force. 

  13. ANÁLISIS BACTERIOLÓGICO DE BILLETES CIRCULANTES EN LA UNIVERSIDAD DEL PACÍFICO PARAGUAY. 2013

    OpenAIRE

    Nathalia Aguilera –Benítez; Amanda Fretes– Gómez; Janira Medina– Meza

    2016-01-01

    Introducción: Los billetes de algodón poseen una estructura porosa que le permite alojar diferentes tipos de detritus y que posibilitaría la colonización microbiana de dicho papel. Objetivos: Describir la presencia y tipo de contaminación bacteriana en dos variedades de billetes circulantes en Paraguay, en el año 2013. Materiales y métodos: Se recolectaron 50 billetes de cinco mil guaraníes (25 de polímero y 25 de algodón) proveídos por estudiantes mediante un muestreo por conveniencia. El an...

  14. An integrated numerical model for the prediction of Gaussian and billet shapes

    International Nuclear Information System (INIS)

    Hattel, J.H.; Pryds, N.H.; Pedersen, T.B.

    2004-01-01

    Separate models for the atomisation and the deposition stages were recently integrated by the authors to form a unified model describing the entire spray-forming process. In the present paper, the focus is on describing the shape of the deposited material during the spray-forming process, obtained by this model. After a short review of the models and their coupling, the important factors which influence the resulting shape, i.e. Gaussian or billet, are addressed. The key parameters, which are utilized to predict the geometry and dimension of the deposited material, are the sticking efficiency and the shading effect for Gaussian and billet shape, respectively. From the obtained results, the effect of these parameters on the final shape is illustrated

  15. ABOUT RATIONING MAXIMUM ALLOWABLE DEFECT DEPTH ON THE SURFACE OF STEEL BILLETS IN PRODUCTION OF HOT-ROLLED STEEL

    Directory of Open Access Journals (Sweden)

    PARUSOV E. V.

    2017-01-01

    Full Text Available Formulation of the problem. Significant influence on the quality of rolled steel have various defects on its surface, which in its turn inherited from surface defects of billet and possible damage to the surface of rolled steel in the rolling mill line. One of the criteria for assessing the quality indicators of rolled steel is rationing of surface defects [1; 2; 3; 6; 7]. Current status of the issue. Analyzing the different requirements of regulations to the surface quality of the rolled high-carbon steels, we can conclude that the maximum allowable depth of defects on the surface of billet should be in the range of 2.0...5.0 mm (depending on the section of the billet, method of its production and further the destination Purpose. Develop a methodology for calculating the maximum allowable depth of defects on the steel billet surface depending on the requirements placed on the surface quality of hot-rolled steel. Results. A simplified method of calculation, allowing at the rated depth of defects on the surface of the hot-rolled steel to make operatively calculation of the maximum allowable depth of surface defects of steel billets before heating the metal in the heat deformation was developed. The findings shows that the maximum allowable depth of surface defects is reduced with increasing diameter rolled steel, reducing the initial section steel billet and degrees of oxidation of the metal in the heating furnace.

  16. Manufacture of tube billets for fuel cans by vacuum centrifugal casting

    International Nuclear Information System (INIS)

    Zelenskij, V.F.; Neklyudov, I.M.; Chernyj, B.P.

    1989-01-01

    Vacuum device for induction melting with centrifugal casting in the ingot mold with rotation vertical or horisontal axis is presented. Removing and grinding of nonmetallic inclusions are realized by selection of casting conditions and of chemically active reducer, sound metal with high ductility is obtained. Data on micro- and macrostructure of casted tube billets made of 08Kh18N10T and 06Kh16H15M3B stainless steels, designed for manufacture of fuel cans are presented

  17. Strength analysis and optimization of writing mechanism of steel billet marking machine

    Directory of Open Access Journals (Sweden)

    Fu Min

    2017-01-01

    Full Text Available According to steel billet marking theory of plasma arc nicking, the paper designs a dual laser ranging marking machine against online marking of special steel billet and realizes multi-character marking of the end face of hot steel billet. Writing mechanism bases on the rectangular coordinates marking form, Z axis adopts cantilever structure. It completes the overall marking task utilizing the synergy of KK module in X axis, Y axis and Z axis. It makes modal analysis on the writing mechanism model established by Pro/Enginner utilizing ANSYS Workbench at the position of X1Y1Z1, and obtains the first six order modal frequency and analyzes the vibration in the writing process. Moreover, the paper analyzes the static structure of the cantilever of writing mechanism, computes its maximum stress and total deformation. To make the writing mechanism reach the target of light weight, the paper optimizes Z-axis cantilever of writing mechanism. According to the analysis, it is known that the optimized Z-axis cantilever of the writing mechanism still meets the strength and rigidity requirement and total mass declines approximately 30%.

  18. A unified spray forming model for the prediction of billet shape geometry

    International Nuclear Information System (INIS)

    Hattel, J.H.; Pryds, N.H.

    2004-01-01

    In the present work a unified model for simulating the spray forming process has been developed. Models for the atomization and the deposition processes have been coupled together in order to obtain a new unified description of the spray forming process. The model is able to predict the shape and the temperatures of a spray-formed billet and takes into account the thermal coupling between the gas and the droplets, the change in droplet size distribution along the r-axis in the spray cone and the shading effect. The deposition describes the evolution of the preform with time. For this stage a novel 3D model, which allows the atomizer to be placed asymmetrically over the substrate and also includes the withdrawal of the deposit, was developed. This makes it possible to model not only the growth of a Gaussian shaped preform in which case the spray axis and the rotation axis coincide, but also the surface evolution during billet growth. For this purpose, shading must be taken into account as a core part of the surface evolution algorithm. The unified model involves coupling of three sub models for the atomization, the deposition and the shape of the billet. This coupling, which is a central part of the present work, is also described. Results from the integrated model are presented and the potential for better process understanding as well as process optimization is evident

  19. Three-Dimensional Numerical Modeling of Macrosegregation in Continuously Cast Billets

    Directory of Open Access Journals (Sweden)

    Qipeng Dong

    2017-06-01

    Full Text Available Macrosegregation, serving as a major defect in billets, can severely degrade material homogeneity. Better understanding of the physical characteristics of macrosegregation through numerical simulation could significantly contribute to the segregation control. The main purpose of this study was to predict macrosegregation in continuously cast billets with a newly developed three-dimensional macrosegregation model. The fluid flow, solidification, and solute transport in the entire billet region were solved and analyzed. Flow patterns, revealing a typical melt recirculation at the upper region of mold and thermosolutal convection at the secondary cooling zone, significantly affect the solidification and solute distribution. The solute redistribution occurring with thermosolutal convection at the solidification front contributes significantly to continued macrosegregation as solidification proceeds. The results of this study show that the equilibrium partition coefficient is mostly responsible for the magnitude of macrosegregation, while comparison between solute P and S indicated that diffusion coefficients also have some amount of influence. Typical macrosegregation patterns containing a positively segregated peak at the centerline and negatively segregated minima at either side were obtained via the proposed three-dimensional macrosegregation model, which validated by the measured surface temperatures and segregation degree.

  20. Environmental assessment: Transfer of normal and low-enriched uranium billets to the United Kingdom, Hanford Site, Richland, Washington

    International Nuclear Information System (INIS)

    1995-11-01

    Under the auspices of an agreement between the U.S. and the United Kingdom, the U.S. Department of Energy (DOE) has an opportunity to transfer approximately 710,000 kilograms (1,562,000 pounds) of unneeded normal and low-enriched uranium (LEU) to the United Kingdom; thus, reducing long-term surveillance and maintenance burdens at the Hanford Site. The material, in the form of billets, is controlled by DOE's Defense Programs, and is presently stored as surplus material in the 300 Area of the Hanford Site. The United Kingdom has expressed a need for the billets. The surplus uranium billets are currently stored in wooden shipping containers in secured facilities in the 300 Area at the Hanford Site (the 303-B and 303-G storage facilities). There are 482 billets at an enrichment level (based on uranium-235 content) of 0.71 weight-percent. This enrichment level is normal uranium; that is, uranium having 0.711 as the percentage by weight of uranium-235 as occurring in nature. There are 3,242 billets at an enrichment level of 0.95 weight-percent (i.e., low-enriched uranium). This inventory represents a total of approximately 532 curies. The facilities are routinely monitored. The dose rate on contact of a uranium billet is approximately 8 millirem per hour. The dose rate on contact of a wooden shipping container containing 4 billets is approximately 4 millirem per hour. The dose rate at the exterior of the storage facilities is indistinguishable from background levels

  1. Microstructure of Semi-Solid Billets Produced by Electromagnetic Stirring and Behavior of Primary Particles during the Indirect Forming Process

    Directory of Open Access Journals (Sweden)

    Chul Kyu Jin

    2018-04-01

    Full Text Available An A356 alloy semi-solid billet was fabricated using electromagnetic stirring. After inserting the semi-solid billet into an indirect die, a thin plate of 1.2 mm thickness was fabricated by applying compression. The microstructure of the semi-solid billets fabricated in various stirring conditions (solid fraction and stirring force were analyzed. The deformation and behavior of the primary α-Al particles were analyzed for various parameters (solid fraction, die friction, compression rate, and compression pressure. In the stirred billets, a globular structure was dominant, while a dendrite structure was dominant in the unstirred billets. As the solid fraction decreased and the stirring current increased, the equivalent diameter and roundness of the primary α-Al particles decreased. The primary α-Al particle sizes were reduced as the compressing velocity increased, while a greater number of particles could move as the compressing pressure increased. As the path over which the motion occurred became smoother, the fluidity of the particles improved. Under compression, bonded primary α-Al particles became separated into individual particles again, as the bonds were broken. As wearing caused by friction and collisions between the particles during this motion occurred, the particle sizes were reduced, and the particle shapes become increasingly spheroid.

  2. Summary and evaluation of low-velocity impact tests of solid steel billet onto concrete pads

    International Nuclear Information System (INIS)

    Witte, M.C.; Hovingh, W.J.; Mok, G.C.; Murty, S.S.; Chen, T.F.; Fischer, L.E.

    1998-02-01

    Spent fuel storage casks intended for use at independent spent fuel storage installations are evaluated during the application and review process for low-velocity impacts representative of possible handling accidents. In the past, the analyses involved in these evaluations have assumed that the casks dropped or tipped onto an unyielding surface - a conservative and simplifying assumption. Since 10 CFR Part 72, the regulation imposed by the Nuclear Regulatory Commission (NRC), does not require this assumption, applicants are currently seeking a more realistic model for the analyses to predict the effect of a cask dropping onto a reinforced concrete pad, including energy absorbing aspects such as cracking and flexure. To develop data suitable for benchmarking these analyses, the NRC has conducted several series of drop-test studies of a solid steel billet and of a near-full-scale empty cask. This report contains a summary and evaluation of all steel billet testing conducted by Sandia National Laboratories and Lawrence Livermore National Laboratory. A series of finite element analyses of the billet testing is described and benchmarked against the test data. A method to apply the benchmarked finite element model of the soil and concrete pad to an analysis of a full-size storage cask is provided. In addition, an application to a open-quotes genericclose quotes full-size cask is presented for side and end drops, and tipover events. The primary purpose of this report is to provide applicants for an NRC license under 10 CFR Part 72 with a method for evaluating storage casks for low-velocity impact conditions

  3. An integrated numerical model for the prediction of Gaussian and billet shapes

    DEFF Research Database (Denmark)

    Hattel, Jesper; Pryds, Nini; Pedersen, Trine Bjerre

    2004-01-01

    Separate models for the atomisation and the deposition stages were recently integrated by the authors to form a unified model describing the entire spray-forming process. In the present paper, the focus is on describing the shape of the deposited material during the spray-forming process, obtained...... by this model. After a short review of the models and their coupling, the important factors which influence the resulting shape, i.e. Gaussian or billet, are addressed. The key parameters, which are utilized to predict the geometry and dimension of the deposited material, are the sticking efficiency...

  4. Effect of inlet geometry on macrosegregation during the direct chill casting of 7050 alloy billets: experiments and computer modelling

    International Nuclear Information System (INIS)

    Zhang, L; Miroux, A; Subroto, T; Katgerman, L; Eskin, D G

    2012-01-01

    Controlling macrosegregation is one of the major challenges in direct-chill (DC) casting of aluminium alloys. In this paper, the effect of the inlet geometry (which influences the melt distribution) on macrosegregation during the DC casting of 7050 alloy billets was studied experimentally and by using 2D computer modelling. The ALSIM model was used to determine the temperature and flow patterns during DC casting. The results from the computer simulations show that the sump profiles and flow patterns in the billet are strongly influenced by the melt flow distribution determined by the inlet geometry. These observations were correlated to the actual macrosegregation patterns found in the as-cast billets produced by having two different inlet geometries. The macrosegregation analysis presented here may assist in determining the critical parameters to consider for improving the casting of 7XXX aluminium alloys.

  5. Effect of inlet geometry on macrosegregation during the direct chill casting of 7050 alloy billets: experiments and computer modelling

    Science.gov (United States)

    Zhang, L.; Eskin, D. G.; Miroux, A.; Subroto, T.; Katgerman, L.

    2012-07-01

    Controlling macrosegregation is one of the major challenges in direct-chill (DC) casting of aluminium alloys. In this paper, the effect of the inlet geometry (which influences the melt distribution) on macrosegregation during the DC casting of 7050 alloy billets was studied experimentally and by using 2D computer modelling. The ALSIM model was used to determine the temperature and flow patterns during DC casting. The results from the computer simulations show that the sump profiles and flow patterns in the billet are strongly influenced by the melt flow distribution determined by the inlet geometry. These observations were correlated to the actual macrosegregation patterns found in the as-cast billets produced by having two different inlet geometries. The macrosegregation analysis presented here may assist in determining the critical parameters to consider for improving the casting of 7XXX aluminium alloys.

  6. Replication of engine block cylinder bridge microstructure and mechanical properties with lab scale 319 Al alloy billet castings

    International Nuclear Information System (INIS)

    Lombardi, A.; D'Elia, F.; Ravindran, C.; MacKay, R.

    2014-01-01

    In recent years, aluminum alloy gasoline engine blocks have in large part successfully replaced nodular cast iron engine blocks, resulting in improved vehicle fuel efficiency. However, because of the inadequate wear resistance properties of hypoeutectic Al–Si alloys, gray iron cylinder liners are required. These liners cause the development of large tensile residual stress along the cylinder bores and necessitate the maximization of mechanical properties in this region to prevent premature engine failure. The aim of this study was to replicate the engine cylinder bridge microstructure and mechanical properties following TSR treatment (which removes the sand binder to enable easy casting retrieval) using lab scale billet castings of the same alloy composition with varying cooling rates. Comparisons in microstructure between the engine block and the billet castings were carried out using optical and scanning electron microscopy, while mechanical properties were assessed using tensile testing. The results suggest that the microstructure at the top and middle of the engine block cylinder bridge was successfully replicated by the billet castings. However, the microstructure at the bottom of the cylinder was not completely replicated due to variations in secondary phase morphology and distribution. The successful replication of engine block microstructure will enable the future optimization of heat treatment parameters. - Highlights: • A method to replicate engine block microstructure was developed. • Billet castings will allow cost effective optimization of heat treatment process. • The replication of microstructure in the cylinder region was mostly successful. • Porosity was more clustered in the billet castings compared to the engine block. • Mechanical properties were lower in billet castings due to porosity and inclusions

  7. Replication of engine block cylinder bridge microstructure and mechanical properties with lab scale 319 Al alloy billet castings

    Energy Technology Data Exchange (ETDEWEB)

    Lombardi, A., E-mail: a2lombar@ryerson.ca [Centre for Near-net-shape Processing of Materials, Ryerson University, 101 Gerrard Street East, Toronto, Ontario M5B2K3 (Canada); D' Elia, F.; Ravindran, C. [Centre for Near-net-shape Processing of Materials, Ryerson University, 101 Gerrard Street East, Toronto, Ontario M5B2K3 (Canada); MacKay, R. [Nemak of Canada Corporation, 4600 G.N. Booth Drive, Windsor, Ontario N9C4G8 (Canada)

    2014-01-15

    In recent years, aluminum alloy gasoline engine blocks have in large part successfully replaced nodular cast iron engine blocks, resulting in improved vehicle fuel efficiency. However, because of the inadequate wear resistance properties of hypoeutectic Al–Si alloys, gray iron cylinder liners are required. These liners cause the development of large tensile residual stress along the cylinder bores and necessitate the maximization of mechanical properties in this region to prevent premature engine failure. The aim of this study was to replicate the engine cylinder bridge microstructure and mechanical properties following TSR treatment (which removes the sand binder to enable easy casting retrieval) using lab scale billet castings of the same alloy composition with varying cooling rates. Comparisons in microstructure between the engine block and the billet castings were carried out using optical and scanning electron microscopy, while mechanical properties were assessed using tensile testing. The results suggest that the microstructure at the top and middle of the engine block cylinder bridge was successfully replicated by the billet castings. However, the microstructure at the bottom of the cylinder was not completely replicated due to variations in secondary phase morphology and distribution. The successful replication of engine block microstructure will enable the future optimization of heat treatment parameters. - Highlights: • A method to replicate engine block microstructure was developed. • Billet castings will allow cost effective optimization of heat treatment process. • The replication of microstructure in the cylinder region was mostly successful. • Porosity was more clustered in the billet castings compared to the engine block. • Mechanical properties were lower in billet castings due to porosity and inclusions.

  8. On the hydrogen saturation of titanium alloys during heating billets for plastic working in gas-fired flame furnaces

    International Nuclear Information System (INIS)

    Kushakevich, S.A.; Romanova, L.A.; Bullo, P.M.

    1978-01-01

    Presented are the results of comparative investigations into titanium alloy hydridation during billet heating in gasflame and electric furnaces for forging and hot stamping. It is shown, that titanium alloys are slightly saturated with hydrogen at the temperature lower than that of polymorphic transformation. Hydrogen absorption is decelerated by a dense scale up to the moment of its loosening and peeling off. The application of protective vitreous enamels reduces the danger of impermissible hydridation. It is established, that the usage of gas-flame furnaces for billet heating is possible in the case of corresponding temperature and holding restrictions proper machining allowances and the use of protective coatings

  9. ANÁLISIS BACTERIOLÓGICO DE BILLETES CIRCULANTES EN LA UNIVERSIDAD DEL PACÍFICO PARAGUAY. 2013

    Directory of Open Access Journals (Sweden)

    Nathalia Aguilera –Benítez

    2016-07-01

    Full Text Available Introducción: Los billetes de algodón poseen una estructura porosa que le permite alojar diferentes tipos de detritus y que posibilitaría la colonización microbiana de dicho papel. Objetivos: Describir la presencia y tipo de contaminación bacteriana en dos variedades de billetes circulantes en Paraguay, en el año 2013. Materiales y métodos: Se recolectaron 50 billetes de cinco mil guaraníes (25 de polímero y 25 de algodón proveídos por estudiantes mediante un muestreo por conveniencia. El análisis consistió en el aislamiento bacteriológico presente en superficies de billetes. Fueron sumergidos e incubados a 37° durante 24 hs. en caldo de infusión cerebro corazón (BHI y posteriormente sembrados en placas de agar Sangre y MacConkey. Finalmente se procedió a la tipificación de los aislamientos obtenidos. Resultados: El 74%(37/50 de los billetes evaluados presentaron contaminación bacteriana; las frecuencias fueron del 100%(25/25 y 48%(12/25 respectivamente para los de algo­dón y polímero. En el primer grupo se aislaron con mayor frecuencia bacterias de la familia Enterobacteriaceae en el 61%(17/28 y del género Staphylococcus spp. en el 39%(11/28. En el segundo grupo se aislaron Staphylococcus spp. en el 44%(11/25 y Escherichia coli en 4 %(1/25. Conclusión: El estudio ha permitido evidenciar que los billetes contribuyen a la proliferación y transmisión de microorganismos al ser humano, pudiendo causar daños a la salud según estado inmunológico de la persona. Se evidenció que billetes de algodón presentan mayor frecuencia y variabilidad de contaminación por bacterias. Palabras Clave: Microbiología, Dinero, Bacterias, aislamiento & purificación.

  10. A unified spray forming model for the prediction of billet shape geometry

    DEFF Research Database (Denmark)

    Hattel, Jesper; Pryds, Nini

    2004-01-01

    In the present work a unified model for simulating the spray forming process has been developed. Models for the atomization and the deposition processes have been coupled together in order to obtain a new unified description of the spray forming process. The model is able to predict the shape...... and the temperatures of a spray-formed billet and takes into account the thermal coupling between the gas and the droplets, the change in droplet size distribution along the r-axis in the spray cone and the shading effect. The deposition describes the evolution of the preform with time. For this stage a novel 3D model......, which allows the atomizer to be placed asymmetrically over the substrate and also includes the withdrawal of the deposit, was developed. This makes it possible to model not only the growth of a Gaussian shaped preform in which case the spray axis and the rotation axis coincide, but also the surface...

  11. Analysis, Design, and Implementation of a Logical Proof-of-Concept Prototype for Streamlining the Advertisement of Billets for the U.S. Marine Corps Reserve

    National Research Council Canada - National Science Library

    Mohler, Jon D; Thorpe, John M

    2008-01-01

    The primary objective of this thesis is to provide the Marine Corps with a thorough bottom up System Analysis of the next generation billet advertisement system that will replace Reserve Duty Online (RDOL...

  12. Dynamic Consolidation and Investigation of Nanostructural W-Cu / W-Y Cylindrical Billets

    Science.gov (United States)

    Godibadze, B.; Dgebuadze, A.; Chagelishvili, E.; Mamniashvili, G.; Peikrishvili, A.

    2018-03-01

    The main purpose of presented work is to obtain W-Cu & W-Y cylindrical bulk nanostructured billets by explosive consolidation technology (ECT) in hot condition, with low porosity near to theoretical densities and improved physical / mechanical properties. Nanocomposites were subjected to densification into cylindrical steel tube containers using hot explosive consolidation (HEC) technology to fabricate high dense cylindrical billets. The first stage : Preliminary explosive densification of the precursor powder blend is carried out at room temperature with a loading intensity up to 10GPa to increase the initial density and to activate the particle surfaces in the blend. The second stage investigation were carried out for the same already predensified billets, but consolidation were conducted in hot conditions, after heating of samples in between 940-11000C, the intensity of loading was equal to 10GPa. Consolidated different type of W-Cu composition containing 10-40% of nanoscale W, during investigation showed that the combination of high temperatures (above 940°C) and two-stage shock wave compression was beneficial to the consolidation of the incompatible pair W-Cu composites, resulting in high densities, good integrity and good electronic properties. The structure and property of the samples obtained, depended on the sizes of tungsten particles. It was established that in comparison with W-Cu composites with coarse tungsten the application of nanoscale W precursors and depending of content of W gives different result. Tungsten is a prime material candidate for the first wall of a future fusion reactor. In this study, the microstructure and microhardness of tungsten-yttrium (W-Y) composites were investigated as a function of Y doping content (0.5÷2 wt. %). It was found that the crystallite sizes and the powder particle sizes were increased as a result of the increase of Y content. Nearly fully dense materials were obtained for W-Y alloys when the Y content was

  13. Modelling the influence of the gas to melt ratio on the fraction solid of the surface in spray formed billets

    DEFF Research Database (Denmark)

    Hattel, Jesper Henri; Pryds, Nini

    2006-01-01

    the atomisation stage taking thermal coupling into consideration and the deposition of the droplets at the surface of the billet taking geometrical aspects such as shading into account. The coupling between these two models is accomplished by ensuring that the total droplet size distribution of the spray......In this paper, the relationship between the Gas to Melt Ratio (GMR) and the solid fraction of an evolving billet surface is investigated numerically. The basis for the analysis is a recently developed integrated procedure for modelling the entire spray forming process. This model includes...... is the summation of “local” droplet size distributions along the r-axis of the spray cone. The criterion for a successful process has been a predefined process window characterised by a desired solid fraction range at a certain distance from the atomizer. Inside this process window, the gas and melt flows have...

  14. Spray forming: A numerical investigation of the influence of the gas to melt ratio on the billet surface temperature

    DEFF Research Database (Denmark)

    Pryds, Nini; Hattel, Jesper

    2005-01-01

    atomisation taking thermal coupling into consideration and the deposition of material at the surface of the billet taking geometrical aspects such as shading into account. The coupling between these two models is accomplished by ensuring that the total droplet size distribution of the spray is the summation......The relationship between the Gas to Melt Ratio (GMR) and the surface temperature of an evolving billet surface in spray forming is investigated numerically. The basis for the analysis is an integrated approach for modelling the entire spray forming process. This model includes the droplet...... of "local" droplet size distributions along the r-axis of the spray cone. The criterion for a successful process has been a predefined process window characterised by a desired fraction solid range at a certain distance from the atomizer. Inside this process window, the gas and melt flows have been varied...

  15. Robust optimization of the billet for isothermal local loading transitional region of a Ti-alloy rib-web component based on dual-response surface method

    Science.gov (United States)

    Wei, Ke; Fan, Xiaoguang; Zhan, Mei; Meng, Miao

    2018-03-01

    Billet optimization can greatly improve the forming quality of the transitional region in the isothermal local loading forming (ILLF) of large-scale Ti-alloy ribweb components. However, the final quality of the transitional region may be deteriorated by uncontrollable factors, such as the manufacturing tolerance of the preforming billet, fluctuation of the stroke length, and friction factor. Thus, a dual-response surface method (RSM)-based robust optimization of the billet was proposed to address the uncontrollable factors in transitional region of the ILLF. Given that the die underfilling and folding defect are two key factors that influence the forming quality of the transitional region, minimizing the mean and standard deviation of the die underfilling rate and avoiding folding defect were defined as the objective function and constraint condition in robust optimization. Then, the cross array design was constructed, a dual-RSM model was established for the mean and standard deviation of the die underfilling rate by considering the size parameters of the billet and uncontrollable factors. Subsequently, an optimum solution was derived to achieve the robust optimization of the billet. A case study on robust optimization was conducted. Good results were attained for improving the die filling and avoiding folding defect, suggesting that the robust optimization of the billet in the transitional region of the ILLF was efficient and reliable.

  16. Environmental Assessment for the shipment of low enriched uranium billets to the United Kingdom from the Hanford Site, Richland, Washington

    International Nuclear Information System (INIS)

    1992-08-01

    This Environmental Assessment provides the necessary information so that a decision can be made on whether a Finding of No Significant Impact Environmental Impact Statement should be prepared for the proposed action. The proposed action is to transfer 2,592 low enriched uranium billets to the United Kingdom. The billets are currently stored in the 300 Area of the Hanford Site, Richland, Washington. The proposed action would consist of two types of activities: loading and transportation. The loading activities would include placing the billets into the appropriate containers for transportation. The transportation activities would include the tasks required to transport the containers 215 miles (344 km) via highway to the Port of Seattle, Washington, and transfer the containers aboard an ocean cargo vessel for transportation to the United Kingdom. The Department of Energy would only be responsible for conducting the loading activities. The United Kingdom would be responsible for conducting the transportation activities in compliance with all applicable United States and international transportation laws. The tasks associated with the proposed action activities have been performed before and are well defined in terms of requirements and consequences. A risk assessment and a nuclear safety evaluation were performed to address safety issues associated with the proposed action. The risk assessment determined the exposure risk from normal operation and from the maximum credible accident that involves a truck or ship collision followed by a fire that engulfs all the billets in the shipment and the release of the radiological contents of the shipment to the environment. The criticality assessment determined the nuclear safety limits for handling, transporting and storing the shipment under incident-free and accident transport conditions

  17. Two-Layer Linear MPC Approach Aimed at Walking Beam Billets Reheating Furnace Optimization

    Directory of Open Access Journals (Sweden)

    Silvia Maria Zanoli

    2017-01-01

    Full Text Available In this paper, the problem of the control and optimization of a walking beam billets reheating furnace located in an Italian steel plant is analyzed. An ad hoc Advanced Process Control framework has been developed, based on a two-layer linear Model Predictive Control architecture. This control block optimizes the steady and transient states of the considered process. Two main problems have been addressed. First, in order to manage all process conditions, a tailored module defines the process variables set to be included in the control problem. In particular, a unified approach for the selection on the control inputs to be used for control objectives related to the process outputs is guaranteed. The impact of the proposed method on the controller formulation is also detailed. Second, an innovative mathematical approach for stoichiometric ratios constraints handling has been proposed, together with their introduction in the controller optimization problems. The designed control system has been installed on a real plant, replacing operators’ mental model in the conduction of local PID controllers. After two years from the first startup, a strong energy efficiency improvement has been observed.

  18. Features of energy impact on a billet material when cutting with outstripping plastic deformation

    Directory of Open Access Journals (Sweden)

    V. M. Yaroslavtsev

    2014-01-01

    Full Text Available In the last decades the so-called combined machining methods based on parallel, serial or parallelserial combination of different types of energy impacts on the billet are designed and developed. Combination of two or more sources of external energy in one method of machining can be directed to the solution of different technological tasks, such as: improvement of a basic method to enhance technicaland-economic and technological indicators of machining, expansion of technological capabilities of the method, increase of reliability and stability of technological process to produce details, etc. Besides, the combined methods of machining are considered as one of the means, which enables reducing the number of operations in technological process, allows the growth of workforce productivity.When developing the combined technologies, one of the main scientific tasks is to define the general regularities of interaction and mutual influence of the energy fluxes brought to the zone of machining. The result of such mutual influence becomes apparent from the forming technological parameters of machining and determines the most rational operating conditions of technological process.In the context of conducted in BMSTU researches on the combined cutting method with outstripping plastic deformation (OPD the mutual influence of the energetic components of machining has been quantitatively assessed. The paper shows a direct relationship between the rational ratio of the two types of the mechanical energy brought in the machining zone, the machining conditions, and the optimum operating conditions.The paper offers a physical model of chip formation when machining with OPD. The essence of model is that specific works spent on material deformation of a cut-off layer are quantitatively compared at usual cutting and at cutting with OPD. It is experimentally confirmed that the final strain-deformed material states of a cut-off layer, essentially, coincide in both

  19. Influence of structure and properties of tubular billets of the 12 Kh 18N10T steel on deformability of tubes at cold-rolling mills

    International Nuclear Information System (INIS)

    Vil'yams, O.S.; Bol'shova, N.M.; Olejnik, O.V.; Velikotnaya, E.S.

    1979-01-01

    Metallographic analysis of the defects of the ''oblique cracks'' type on the surface of hot-rolled tubes of the 12Kh18N10T steel has been carried out. Recommended is the complex of mechanical properties and the structure factors (grain size) of conversion hot-rolled tubes, providing the combination of ductility and high rapture strength during rolling at pilger mills. At a grain size not coarser than number 5, a billet must have σsub(T) 5 >=40 %. Hot-rolled coarse-grained billet is not recommended for warm rolng because of high strain hardening

  20. Improved Titanium Billet Inspection Sensitivity through Optimized Phased Array Design, Part II: Experimental Validation and Comparative Study with Multizone

    International Nuclear Information System (INIS)

    Hassan, W.; Vensel, F.; Knowles, B.; Lupien, V.

    2006-01-01

    The inspection of critical rotating components of aircraft engines has made important advances over the last decade. The development of Phased Array (PA) inspection capability for billet and forging materials used in the manufacturing of critical engine rotating components has been a priority for Honeywell Aerospace. The demonstration of improved PA inspection system sensitivity over what is currently used at the inspection houses is a critical step in the development of this technology and its introduction to the supply base as a production inspection. As described in Part I (in these proceedings), a new phased array transducer was designed and manufactured for optimal inspection of eight inch diameter Ti-6Al-4V billets. After confirming that the transducer was manufactured in accordance with the design specifications a validation study was conducted to assess the sensitivity improvement of the PAI over the current capability of Multi-zone (MZ) inspection. The results of this study confirm the significant (≅ 6 dB in FBH number sign sensitivity) improvement of the PAI sensitivity over that of MZI

  1. Improved Titanium Billet Inspection Sensitivity through Optimized Phased Array Design, Part I: Design Technique, Modeling and Simulation

    International Nuclear Information System (INIS)

    Lupien, Vincent; Hassan, Waled; Dumas, Philippe

    2006-01-01

    Reductions in the beam diameter and pulse duration of focused ultrasound for titanium inspections are believed to result in a signal-to-noise ratio improvement for embedded defect detection. It has been inferred from this result that detection limits could be extended to smaller defects through a larger diameter, higher frequency transducer resulting in a reduced beamwidth and pulse duration. Using Continuum Probe Designer TM (Pat. Pending), a transducer array was developed for full coverage inspection of 8 inch titanium billets. The main challenge in realizing a large aperture phased array transducer for billet inspection is ensuring that the number of elements remains within the budget allotted by the driving electronics. The optimization technique implemented by Continuum Probe Designer TM yields an array with twice the aperture but the same number of elements as existing phased arrays for the same application. The unequal area element design was successfully manufactured and validated both numerically and experimentally. Part I of this two-part series presents the design, simulation and modeling steps, while Part II presents the experimental validation and comparative study to multizone

  2. Application of the Billet Casting Method to Determine the Onset of Incipient Melting of 319 Al Alloy Engine Blocks

    Science.gov (United States)

    Lombardi, A.; Ravindran, C.; MacKay, R.

    2015-06-01

    The increased use of Al for automotive applications has resulted from the need to improve vehicle fuel efficiency. Aluminum alloy engine blocks fulfil the need of lightweighting. However, there are many challenges associated with thermo-mechanical mismatch between Al and the gray cast iron cylinder liners, which result in large tensile residual stress along the cylinder bores. This requires improced mechanical properties in this region to prevent premature engine failure. In this study, replicating billet castings were used to simulate the engine block solution heat treatment process and determine the onset of incipient melting. Microstructural changes during heat treatment were assessed with SEM and EDX, while thermal analysis was carried out using differential scanning calorimetry. The results suggest that solution heat treatment at 500 °C was effective in dissolving secondary phase particles, while solutionizing at 515 or 530 °C caused incipient melting of Al2Cu and Al5Mg8Cu2Si6. Incipient melting caused the formation ultra-fine eutectic clusters consisting of Al, Al2Cu, and Al5Mg8Cu2Si6 on quenching. In addition, DSC analysis found that incipient melting initiated at 507 °C for all billets, although the quantity of local melting reduced with microstructural refinement as evidenced by smaller endothermic peaks and energy absorption. The results from this study will assist in improving engine block casting integrity and process efficiency.

  3. Effect of Grain Refinement on Structure Evolution, “Floating” Grains, and Centerline Macrosegregation in Direct-Chill Cast AA2024 Alloy Billets

    NARCIS (Netherlands)

    Nadella, R.; Eskin, D.G.; Katgerman, L.

    2007-01-01

    Direct-chill (DC) cast billets 192 mm in diameter of an Al-Cu-Mg alloy were examined in detail with the aim to reveal the effects of grain refining (GR) and casting speed on structure, “floating” grains, and centerline macrosegregation. Experimental results show that grain size and dendrite arm

  4. Animales notables: la percepción de los brasileños sobre la fauna en el billete del Real

    Directory of Open Access Journals (Sweden)

    Graziele Scalfi

    2016-01-01

    Full Text Available Brasil es considerada una nación mega diversa, poseedora de algunos de los grupos de especies animales más numerosos del mundo. El billete del Real, la moneda brasileña, homenajea esta rica fauna desde 1994. Cerca de 190 millones de billetes circulan todos los días en las manos de los brasileños, pero ¿será que esa enorme exposición es suficiente para que la población reconozca esa fauna? Este artículo, evalúa la percepción de los brasileños con relación a la divulgación de los animales de la fauna brasileña en los billetes del Real. El análisis, se basa en las actividades realizadas durante la 10org.siir.client.entities.Sup@3ccd9945 Semana Nacional de Ciencia y Tecnología, en octubre de 2013, en el campus de la Universidad Estatal de Campinas (Unicamp y en el Parque Taquaral, en Campinas, en el estado de San Pablo. Los participantes fueron invitados a escoger especies que ilustraban cada uno de los seis billetes del Real y responder un cuestionario relativo a los hábitos de los animales brasileños retratados. Participaron en dicha actividad 159 personas, 86 de ellas individualmente y 73 en pareja o en grupo. Aunque los billetes son parte de su día a día, los participantes recordaban vagamente a los animales impresos en los billetes, aun mostrando 16 imágenes de animales, seis de los cuales, aparecen impresos en los billetes. El resultado indica que la divulgación científica tiene un gran reto por delante, una vez que la información habitual como lo es la fauna en el Real, no es suficiente para que la población identifique las especies nativas de Brasil.

  5. Cleanliness distribution of high-carbon chromium bearing steel billets and growth behavior of inclusions during solidification

    International Nuclear Information System (INIS)

    Gu, C.; Bao, Y.; Lin, L.

    2017-01-01

    Variation of cleanliness and distribution of inclusions in thickness and width direction of highcarbon chromium bearing steel billets has been studied using total oxygen and nitrogen analysis and SEM/EDS, and the growth behavior of inclusions during solidification was studied with the help of solidification model. The region wit h relatively high total oxygen contents in the cross profile of billets is between inner arc side 3/16 and outer arc side 1/4; between left edge side 5/16 and right edge side 5/16. The formation sequence of inclusions is MgO-Al2O3 > TiN > MnS. MnS could wrap MgO-Al2O3 and reduces the damage to steel matrix caused by the latter, but generally could not effectively wrap TiN. Besides, TiN could wrap MgO-Al2O3 before MnS, which would weaken the protective capacity of MnS. Moreover, compared with MgO-Al2O3 inclusions, the sizes of TiN inclusions are generally larger. Thus the control of TiN inclusions should be strengthened. In hickness direction, the maximum size regions of TiN and MnS inclusions are inner arc side 1/3 and outer arc side 1/3; in width direction, the regions are edge side 1/3. During bearing processing, these regions and the regions with high total oxygen content should be avoided. [es

  6. The Interface Structure of High-Temperature Oxidation-Resistant Aluminum-Based Coatings on Titanium Billet Surface

    Science.gov (United States)

    Xu, Zhefeng; Rong, Ju; Yu, Xiaohua; Kun, Meng; Zhan, Zhaolin; Wang, Xiao; Zhang, Yannan

    2017-10-01

    A new type of high-temperature oxidation-resistant aluminum-based coating, on a titanium billet surface, was fabricated by the cold spray method, at a high temperature of 1050°C, for 8 h, under atmospheric pressure. The microstructure of the exposed surface was analyzed via optical microscopy, the microstructure of the coating and elemental diffusion was analyzed via field emission scanning electron microscopy, and the interfacial phases were identified via x-ray diffraction. The Ti-Al binary phase diagram and Gibbs free energy of the stable phase were calculated by Thermo-calc. The results revealed that good oxidation resistant 50-μm-thick coatings were successfully obtained after 8 h at 1050°C. Two layers were obtained after the coating process: an Al2O3 oxidation layer and a TiAl3 transition layer on the Ti-based substrate. The large and brittle Al2O3 grains on the surface, which can be easily spalled off from the surface after thermal processing, protected the substrate against oxidation during processing. In addition, the thermodynamic calculation results were in good agreement with the experimental data.

  7. The Influence of Chemical Composition of Steels on the Numerical Simulation of a Continuesly Cast of Billet

    Directory of Open Access Journals (Sweden)

    František KAVIČKA

    2010-12-01

    Full Text Available The chemical composition of steels has significant influence on the actual concasting process, and on the accuracy of its numerical simulation and optimization. The chemical composition of steel affects the thermophysical properties (heat conductivity, specific heat capacity and density in the solid and liquid states often requires more time than the actual numerical calculation of the temperature fields of a continuously cast steel billet. Therefore, an analysis study of these thermophysical properties was conducted. The order of importance within the actual process and the accuracy of simulation were also determined. The order of significance of the chemical composition on thermophysical properties was determined with respect to the metallurgical length. The analysis was performed by means of a so-called calculation experiment, i.e. by means of the original numerical concasting model developed by the authors of this paper. It is convenient to conduct such an analysis in order to facilitate the simulation of each individual case of concasting, thus enhancing the process of optimization.

  8. Desenvolvimento de Eurytrema coelomaticum (Giard & Billet (Digenea, Dicrocoeliidae em Bradybaena similaris (Férussac (Gastropoda, Xanthonychidae Development of Eurytrema coelomaticum (Giard & Billet (Digenea, Dicrocoeliidae in Bradybaena similaris (Férussac (Gastropoda, Xanthonychidae

    Directory of Open Access Journals (Sweden)

    Solange Viana Paschoal Blanco Brandolini

    2001-06-01

    Full Text Available To follow the larval developmenl of Eurytrema coelomaticum (Giard & Billet, 1892 in Bradybaena similaris (Férussac, 1821 snails were separated in three classes using the shell diameter: Class A (14.5-10.2 mm, Class B (10.1-6.9 mm and Class C (6.8-2.6 mm. Only snails belonging to classes A and B acquired the infection. Specimens of E. coelomaticum removed from the pancreatic ducts were exposed to three physiological solutions: Earle, Locke and saline 0.85%, to obtain eggs for the experimental infections, The Locke solution induced the best egg release. The route of migration the intramolluscan development of E. coelomaticum was studied with the aid of histology. The minimal period of intramolluscan developmenl, ending at the expelling of daughter sporocysts, was 107 days for the snails infected in March, and 79 days for the snails infected in November. The Student "t" test and the Chi-square test showed a significant difference (α = 5% between the two periods, although the mean temperature registered during the experiments did not significantly differed (α = 5%. The elimination of daughter sporocysts occurred through the snail's pneumostome, and always at night. Most sporocysts were eliminated at intervals that varied between one to three days, without regularity. The time of elimination of the daughter sporocysts was different for the two infection period studied: 12 weeks for the snails infected in March, and three weeks for those infected in November. Positive correlation between the number of sporocysts expelled by the snail host and higher temperatures registered in the laboratory was observed. This correlation was more evident in November infection.

  9. Unequal-thickness billet optimization in transitional region during isothermal local loading forming of Ti-alloy rib-web component using response surface method

    Directory of Open Access Journals (Sweden)

    Ke WEI

    2018-04-01

    Full Text Available Avoiding the folding defect and improving the die filling capability in the transitional region are desired in isothermal local loading forming of a large-scale Ti-alloy rib-web component (LTRC. To achieve a high-precision LTRC, the folding evolution and die filling process in the transitional region were investigated by 3D finite element simulation and experiment using an equal-thickness billet (ETB. It is found that the initial volume distribution in the second-loading region can greatly affect the amount of material transferred into the first-loading region during the second-loading step, and thus lead to the folding defect. Besides, an improper initial volume distribution results in non-concurrent die filling in the cavities of ribs after the second-loading step, and then causes die underfilling. To this end, an unequal-thickness billet (UTB was employed with the initial volume distribution optimized by the response surface method (RSM. For a certain eigenstructure, the critical value of the percentage of transferred material determined by the ETB was taken as a constraint condition for avoiding the folding defect in the UTB optimization process, and the die underfilling rate was considered as the optimization objective. Then, based on the RSM models of the percentage of transferred material and the die underfilling rate, non-folding parameter combinations and optimum die filling were achieved. Lastly, an optimized UTB was obtained and verified by the simulation and experiment. Keywords: Die filling, Folding defect, Isothermal local loading forming, Transitional region, Unequal-thickness billet optimization

  10. Simulation of a combustion process of a billet reheating furnace; Simulacao do processo de combustao de um forno de reaquecimento de tarugos

    Energy Technology Data Exchange (ETDEWEB)

    Goncalves, Eduardo Sergio da Silva; Barros, Jose Eduardo Mautone [Universidade Federal de Minas Gerais (UFMG), Belo Horizonte, MG (Brazil). Dept. de Engenharia Mecanica; Ribeiro, Vicente Aleixo Pinheiro [ArcelorMittal Monlevade, Serra, ES (Brazil); Moura Junior, Jose dos Reis Vieira de [ArcelorMittal Long Carbon Americas (Luxembourg); Belisario, Leandro Pego [Universidade Federal de Ouro Preto (UFOP), MG (Brazil)

    2010-07-01

    Real data-based energy balances with few simplifications are a powerful tool for furnaces energy performance evaluation, helping technical people to guide efforts in energy consumption issues, and consequently, in a final product cost reduction. This paper presents a methodology to simulate the combustion process in several operational conditions of a walking-hearth reheat furnace for billets in rolling mill facilities. The computational model consists, basically, in a dynamical solution which measured input variables are supplied from the furnaces supervisory and compared to measures by instruments in the system. Finally, it is made a variability analysis of the furnace and heat exchangers efficiencies.. (author)

  11. Services

    International Nuclear Information System (INIS)

    Hardeman, F.

    1998-01-01

    The objectives of the services section is (1) to offer complete services in health-physics measurements according to international quality standards, (2) to improve continuously these measurement techniques and to follow up international recommendations and legislation concerning the surveillance of workers, (3) to support and advise nuclear and non-nuclear industry on problems of radioactive contamination. Achievements related to gamma spectrometry, whole-body counting, beta and alpha spectrometry, dosimetry, radon measurements, calibration, instrumentation, and neutron activation analysis are described

  12. A new experimental apparatus for emissivity measurements of steel and the application of multi-wavelength thermometry to continuous casting billets

    Science.gov (United States)

    Wang, Peng; Hu, Zhenwei; Xie, Zhi; Yan, Ming

    2018-05-01

    An experimental apparatus has been designed for measuring the emissivity of a steel surface in both vacuum and oxidation atmosphere. The sample is heated with the method of electromagnetic induction in order to ensure the temperature uniformity. The radiance emitted from a sample is measured using a fiber-optic Fourier transform infrared spectrometer. Using this unique apparatus, we investigated the spectral (2-6 μm) and directional (0°-86°) emissivity of stainless steel 304 with different degrees of surface oxidation at temperatures ranging from 800 to 1100 °C. The experimental results show that the emissivity increases slightly with increasing temperature, which accords with the Hagen-Rubens relation. The emissivity increases rapidly at the initial stage of oxidation, but gradually reaches to a constant value after 20 min. In addition, the directional emissivity has a maximum value at the measuring angle of about 75°. The maximum uncertainty of emissivity is only 3.0% over all the measuring ranges, indicating that this experimental apparatus has a high reliability. In order to measure the surface temperature of casting billets based on multi-wavelength thermometry, the bivariate emissivity function with the two variables, wavelength and temperature, is determined. Temperature measurement results based on our technique are compared with those from common dual-wavelength radiation thermometry. Our approach reduces the measured temperature fluctuation from ±20.7 °C to ±2.8 °C and reflects the temperature variation with the changes of production parameters in real time.

  13. Analysis and modeling of hot extrusion die for its service life enhancement

    Science.gov (United States)

    Akhtar, Syed Sohail

    Aluminum extrusion finds extensive application in the construction, automobile and aerospace industries. High pressures, elevated temperatures, complex and intricate section geometries lead to repeated mechanical and thermal stresses in the die and affiliated tooling. Product rework and rejects can be traced back to various defects spread over the die life cycle: die design, die manufacture and heat treatment, process parameters, inprocess die maintenance/correction and, billet type and quality. Therefore, improved and efficient service life of die and related tooling used in the extrusion press is one the most important factors in maximizing productivity and minimizing cost for ensuring the economical efficiency of an aluminum extrusion plant. How often a die has to be scrapped and replaced with a new one directly contributes to the commercial viability of producing a certain profile. The focus of the current work is on three distinct yet inter-related studies pertaining to the improvement of aluminum extrusion die. Study-A (Die Failure Analysis) is an investigation of various modes and critical failure types based on industrial data (Chapter-2 ), examination of failed dies and finite element simulation for identification of critical process parameters and design features in die fatigue-life (Chapter-3). In Study-B (Die Surface Hardening Treatment), two-stage controlled gas nitriding process for H13 steel is evaluated, both experimentally and numerically, in terms of nitrided case morphology and properties (Chapter-4) followed by experimental and numerical investigation of the effects of repeated nitriding (Chapter-5), pre-nitriding surface preparation (Chapter-6) and die profile geometry (Chapter-7) on nitriding performance in regard to die service life. In Study-C (Effect of Billet Quality on Die Life), the effect of billet quality and related influencing extrusion parameters on the die service life is investigated based on industrial data and some regression

  14. Multi-field coupling finite element analysis for determining the influence of temperature field on die service life during precision-forming process of steel synchronizer ring

    Energy Technology Data Exchange (ETDEWEB)

    Zhao, Jun; Luo, Shan-Ming; Li, Feng-Qiang; Xu, Chen-Bing [Xiamen University of Technology, Xiamen (China)

    2017-07-15

    Failure analysis shows that increased die temperature caused by severe plastic deformation of material and heat conduction between hot billet and cavity significantly affects the distortion of gear cavity in steel synchronizer ring forging process. The forging process of steel synchronizer ring and die temperature distribution under different forging conditions are analyzed through finite element method. Simulation results show that severe plastic deformation occurs in the gear cavity. The improvement of lubrication condition results in decreased die temperature. When the initial billet temperature is high, the die temperature is also high. Increasing forging speed in a certain range facilitates the die temperature decrease. The distribution of die temperature in synthetic forming technology is more reasonable than that of one step forging. The synthetic forming technology is adopted in production to reduce the effects of severe plastic deformation caused by die temperature. The ejection mechanism and control system of the double disc friction press are improved to reduce the contact time between the hot billet and cavity. Experimental results show that synthetic forming technology is reasonable, and that the die service life is prolonged.

  15. Multi-field coupling finite element analysis for determining the influence of temperature field on die service life during precision-forming process of steel synchronizer ring

    International Nuclear Information System (INIS)

    Zhao, Jun; Luo, Shan-Ming; Li, Feng-Qiang; Xu, Chen-Bing

    2017-01-01

    Failure analysis shows that increased die temperature caused by severe plastic deformation of material and heat conduction between hot billet and cavity significantly affects the distortion of gear cavity in steel synchronizer ring forging process. The forging process of steel synchronizer ring and die temperature distribution under different forging conditions are analyzed through finite element method. Simulation results show that severe plastic deformation occurs in the gear cavity. The improvement of lubrication condition results in decreased die temperature. When the initial billet temperature is high, the die temperature is also high. Increasing forging speed in a certain range facilitates the die temperature decrease. The distribution of die temperature in synthetic forming technology is more reasonable than that of one step forging. The synthetic forming technology is adopted in production to reduce the effects of severe plastic deformation caused by die temperature. The ejection mechanism and control system of the double disc friction press are improved to reduce the contact time between the hot billet and cavity. Experimental results show that synthetic forming technology is reasonable, and that the die service life is prolonged.

  16. Multi-objective optimization of swash plate forging process parameters for the die wear/service life improvement

    Science.gov (United States)

    Hu, X. F.; Wang, L. G.; Wu, H.; Liu, S. S.

    2017-12-01

    For the forging process of the swash plate, the author designed a kind of multi-index orthogonal experiment. Based on the Archard wear model, the influences of billet temperature, die temperature, forming speed, top die hardness and friction coefficient on forming load and die wear were numerically simulated by DEFORM software. Through the analysis of experimental results, the best forging process parameters were optimized and determined, which could effectively reduce the die wear and prolong the die service life. It is significant to increase the practical production of enterprise, especially to reduce the production cost and to promote enterprise profit.

  17. De la moneda metálica al billete de banco en Medellín y Bogotá (1871-1885: complementariedad y sustitución de medios de pago en un régimen de banca libre

    Directory of Open Access Journals (Sweden)

    Kelly Vanessa Acuña Mantilla

    2014-12-01

    Full Text Available El estudio de la circulación monetaria durante la llamada era de “banca libre” en Colombia (1865-1885 muestra patrones diferentes según las regiones. Este trabajo estudia la complementariedad y sustitución entre la moneda metálica acuñada legalmente y los billetes de bancos privados. Se pone en evidencia la existencia de mecanismos de sustitución entre monedas de oro y billetes bancarios para el caso de Antioquia, mientras que en el caso de Bogotá no se puede afirmar que la evidencia sea concluyente. El patrón de comportamiento de la acuñación de monedas de plata, por el contrario, muestra complementariedad con el billete de banco en ambas regiones. Este trabajo concluye que en Colombia se presentó una forma de Ley de Gresham particular. Se muestra evidencia que permitiría concluir que las diferenciasregionales en el funcionamiento de este mecanismo se deben a la especialización de la región de Medellín (estado de Antioquia como mayor productor y exportador de oro, de donde se puede inferir un mayor costo de oportunidad de la circulación de este metal y una tendencia a adoptar más fácilmente formas de moneda fiduciaria. Esto no es completamente cierto para Bogotá, cuya economía se especializa en agricultura, servicios comerciales y artesanado.

  18. Extra Help with Medicare Prescription Drug Plan Cost (FY 2010-2015)

    Data.gov (United States)

    Social Security Administration — This file contains information about Social Security determinations of eligibility for Extra Help with Medicare Prescription Drug Plan Costs. Specific data elements...

  19. Extra Help with Medicare Prescription Drug Plan Cost (FY 2016 Onward)

    Data.gov (United States)

    Social Security Administration — This file contains information about Social Security determinations of eligibility for Extra Help with Medicare Prescription Drug Plan Costs. Specific data elements...

  20. Physical Therapists Forward Deployed on Aircraft Carriers: A Retrospective Look at a Decade of Service.

    Science.gov (United States)

    Rosenthal, Michael D; Ziemke, Gregg W; Bush, Matthew L; Halfpap, Joshua

    2018-04-25

    Navy physical therapists (PTs) have been a part of ship's company aboard Aircraft Carriers since 2002 due to musculoskeletal injuries being the number one cause of lost duty time and disability. This article describes a decade of physical therapy services provided aboard aircraft carriers. A retrospective survey was conducted to evaluate the types of services provided, volume of workload, value of services provided, and impact of PTs on operational readiness for personnel aboard Naval aircraft carriers. Thirty-four reports documenting workload from PTs stationed onboard aircraft carriers were collected during the first decade of permanent PT assignment to aircraft carriers. This report quantifies a 10-yr period of physical therapy services (PT and PT Technician) in providing musculoskeletal care within the carrier strike group and adds to existing literature demonstrating a high demand for musculoskeletal care in operational platforms. A collective total of 144,211 encounters were reported during the 10-yr period. The number of initial evaluations performed by the PT averaged 1,448 per assigned tour. The average number of follow-up appointments performed by the PT per tour was 1,440. The average number of treatment appointments per tour provided by the PT and PT technician combined was 1,888. The average number of visits per patient, including the initial evaluation, was 3.3. Sixty-five percent (65%) of the workload occurred while deployed or out to sea during training periods. It was estimated that 213 medical evacuations were averted over the 10-yr period. There were no reports of adverse events or quality of care reviews related to the care provided by the PT and/or PT technician. Access to early PT intervention aboard aircraft carriers was associated with a better utilization ratio (lower average number of visits per condition) than has been reported in prior studies and suggests an effective utilization of medical personnel resources. The impact of Navy PTs

  1. FAX SERVICE

    CERN Multimedia

    Telephone Service

    2002-01-01

    As from 1st of July 2002, responsibility for running the Fax Service will be transfered to the Printer Service. Future requests for machines, toner and breakdown should be sent to Printer.Support@cern.ch - tel 78888. Telephone Service

  2. Project for rationalization measures for international energy conservation. Model project concerning efficient consumption of energy for international energy conservation (Model project of waste heat recovery on billet reheating furnace); 1999 nendo kokusai energy shiyo gorika nado taisaku jigyo seika hokokusho. Kokusai energy shohi koritsuka nado model jigyo (kozai kanetsuro hainetsu kaishu model jigyo)

    Energy Technology Data Exchange (ETDEWEB)

    NONE

    2000-03-01

    For the purpose of curtailing energy consumption in the steel industry, a heavy energy consuming industry in Thailand, a model project was carried out for waste heat recovery on a billet reheating furnace, with the fiscal 1999 results compiled. This model project is to install a high efficiency recuperator and the latest combustion control system in the existing furnace in a SISCO (The Siam Iron and Steel Co., Ltd.) plant in Thailand. This year, following the preceding year, the construction manual was prepared, as were the test run manual, performance verification manual, operation and maintenance manual, etc. Supervisors were also dispatched to the site, giving guidance of the installation work, test run and the demonstrative operation, on the basis of these documents. Operation for verifying performance of the equipment was implemented on November 17, 1999, with the intended results obtained. Subsequently, operation maintenance instructors were dispatched, with energy saving effect proved through the collection/analysis of operation data and monitoring, for example. Further, as the dissemination activities, pamphlets and videos were prepared, and seminars were held, among others. (NEDO)

  3. Service Modularity

    DEFF Research Database (Denmark)

    Avlonitis, Viktor; Hsuan, Juliana

    2015-01-01

    The purpose of this research is to investigate the studies on service modularity with a goal of informing service science and advancing contemporary service systems research. Modularity, a general systems property, can add theoretical underpinnings to the conceptual development of service science...... in general and service systems in particular. Our research is guided by the following question: how can modularity theory inform service system design? We present a review of the modularity literature and associated concepts. We then introduce the contemporary service science and service system discourse...

  4. Ecosystem Services

    Science.gov (United States)

    Ecosystem goods and services are the many life-sustaining benefits we receive from nature and contribute to environmental and human health and well-being. Ecosystem-focused research will develop methods to measure ecosystem goods and services.

  5. Web Service

    Science.gov (United States)

    ... topic data in XML format. Using the Web service, software developers can build applications that utilize MedlinePlus health topic information. The service accepts keyword searches as requests and returns relevant ...

  6. Service Innovations

    DEFF Research Database (Denmark)

    Sørensen, Lene Tolstrup; Nicolajsen, Hanne Westh

    2010-01-01

    This article discusses the challenges in relation to an ongoing project named converged advanced mobile media platform (CAMMP), where all the different stakeholders need to have a saying in the service development for the upcoming rich, mobile broadcasting services....

  7. Cleanliness distribution of high-carbon chromium bearing steel billets and growth behavior of inclusions during solidification; Distribución y crecimiento de inclusiones en la solidificación de barras de acero para rodamientos con cromo y alto contenido de carbono

    Energy Technology Data Exchange (ETDEWEB)

    Gu, C.; Bao, Y.; Lin, L.

    2017-09-01

    Variation of cleanliness and distribution of inclusions in thickness and width direction of highcarbon chromium bearing steel billets has been studied using total oxygen and nitrogen analysis and SEM/EDS, and the growth behavior of inclusions during solidification was studied with the help of solidification model. The region wit h relatively high total oxygen contents in the cross profile of billets is between inner arc side 3/16 and outer arc side 1/4; between left edge side 5/16 and right edge side 5/16. The formation sequence of inclusions is MgO-Al2O3 > TiN > MnS. MnS could wrap MgO-Al2O3 and reduces the damage to steel matrix caused by the latter, but generally could not effectively wrap TiN. Besides, TiN could wrap MgO-Al2O3 before MnS, which would weaken the protective capacity of MnS. Moreover, compared with MgO-Al2O3 inclusions, the sizes of TiN inclusions are generally larger. Thus the control of TiN inclusions should be strengthened. In hickness direction, the maximum size regions of TiN and MnS inclusions are inner arc side 1/3 and outer arc side 1/3; in width direction, the regions are edge side 1/3. During bearing processing, these regions and the regions with high total oxygen content should be avoided. [Spanish] La distribución de inclusiones en las secciones transversales y longitudinales de barras de acero para rodamientos al cromo con alto contenido de carbono se ha estudiado determinando el contenido total de nitrógeno y oxígeno y mediante SEM/EDS. El crecimiento de inclusiones durante la solidificación se estudió con la ayuda del modelo de solidificación. La zona con contenido total de oxígeno relativamente alto en la sección transversal de las barras, es entre el arco interior de 3/16 y el exterior 1/4; entre el borde izquierdo 5/16 y el derecho 5/16. La secuencia de formación de las inclusiones es MgO-Al2O3 > TiN > MnS. El MnS podría envolver a los óxidos de magnesio y aluminio (MgO-Al2O3) y reducir el daño causado al acero, pero

  8. Service marketing

    Directory of Open Access Journals (Sweden)

    Babić-Hodović Vesna

    2002-01-01

    Full Text Available Development of postindustrial society and services revolution created numerous changes in size of consumer demand, consumer reaction and priorities. Continuous change on the side of demand and offer must follow changes in marketing orientation. Leader in that change is services marketing which by knowing services range and all the changes builds a new concept called Relationship Marketing.

  9. Integrated services

    International Nuclear Information System (INIS)

    Chafcouloff, S.; Michel, G.; Trice, M.; Clark, G.; Cosad, C.; Forbes, K.

    1995-01-01

    Integrated services is the name given to several services grouped together under a single contract. Four key factors determine the success of integrated services projects: teamwork, common objectives, technology, and shared benefits. For oil companies, integration means smoother, more efficient operations by bringing service companies on board as part of the team. For the service industry, it means a radical change in the way business is conducted, taking on more responsibility in return for greater incentives. This article reviews the need for change and the approach Schlumberger has adopted to meet this challenge. 20 figs., 20 refs

  10. Integrated services

    Energy Technology Data Exchange (ETDEWEB)

    Chafcouloff, S.; Michel, G.; Trice, M. [Schlumberger Integrated Project Management Group, Montrouge (France); Clark, G. [Schlumberger Testing Services, Aberdeen (United Kingdom); Cosad, C.; Forbes, K. [Schlumberger Integrated Project Management Group, Aberdeen (United Kingdom)

    1995-12-31

    Integrated services is the name given to several services grouped together under a single contract. Four key factors determine the success of integrated services projects: teamwork, common objectives, technology, and shared benefits. For oil companies, integration means smoother, more efficient operations by bringing service companies on board as part of the team. For the service industry, it means a radical change in the way business is conducted, taking on more responsibility in return for greater incentives. This article reviews the need for change and the approach Schlumberger has adopted to meet this challenge. 20 figs., 20 refs

  11. Management services

    International Nuclear Information System (INIS)

    Adkins, S.K.; Alford, D.R.; Barnette, A.B.

    1979-01-01

    The Management Services Section provides coordinated professional administrative services to the Fusion Energy Division (FED), allowing the work of technical professionals to be more fully concentrated in their areas of specialty. Services are provided in general administration, personnel, financial management, communications (including text and graphics generation), management information, library, safety, quality assurance, and nonprogrammatic engineering services. Highlights of the past year included adoption of the Procurement Module in the FED Management Information System (MIS) for use by the entire Laboratory, completion of the Personnel Module of the MIS, greatly increased personnel recruiting activity, and increased industrial subcontracting activity

  12. Dosimetry Service

    CERN Multimedia

    2006-01-01

    Cern Staff and Users can now consult their dose records for an individual or an organizational unit with HRT. Please see more information on our web page: http://cern.ch/rp-dosimetry Dosimetry Service is open every morning from 8.30 - 12.00. Closed in the afternoons. We would like to remind you that dosimeters cannot be sent to customers by internal mail. Short-term dosimeters (VCT's) must always be returned to the Service after the use and must not be left on the racks in the experimental areas or in the secretariats. Dosimetry Service Tel. 7 2155 Dosimetry.service@cern.ch http://cern.ch/rp-dosimetry

  13. Information Service.

    Science.gov (United States)

    Scofield, James

    Newspaper librarians discussed the public use of their newspapers' libraries. Policies run the gamut from well-staffed public information services, within or outside the newspaper library, to no service at all to those outside the staff of the paper. Problems of dealing with tax and law enforcement agencies were covered, as well as cooperative…

  14. Registration Service

    CERN Multimedia

    GS Department

    2010-01-01

    Following a reorganization in Building 55, please note that the Registration Service is now organised as follows :  Ground floor: access cards (76903). 1st floor : registration of external firms’ personnel (76611 / 76622); car access stickers (76633); biometric registration (79710). Opening hours: 07-30 to 16-00 non-stop. GS-SEM Group General Infrastructure Services Department

  15. Telephone Service

    CERN Multimedia

    2005-01-01

    As part of the upgrade of telephone services, the CERN exchange switches will be updated on Thursday 2 June between 7.00 p.m. and midnight. Telephone services may be affected and possibly even disrupted during this operation. 

  16. Cleaning Services.

    Science.gov (United States)

    Sharpton, James L.

    This curriculum guide provides cleaning services instructional materials for a ninth- and tenth-grade Coordinated Vocational Education and Training: Home and Community Services program. It includes 2 sections and 11 instructional units. Each unit of instruction consists of eight basic components: performance objectives, teacher activities,…

  17. Service Modeling for Service Engineering

    Science.gov (United States)

    Shimomura, Yoshiki; Tomiyama, Tetsuo

    Intensification of service and knowledge contents within product life cycles is considered crucial for dematerialization, in particular, to design optimal product-service systems from the viewpoint of environmentally conscious design and manufacturing in advanced post industrial societies. In addition to the environmental limitations, we are facing social limitations which include limitations of markets to accept increasing numbers of mass-produced artifacts and such environmental and social limitations are restraining economic growth. To attack and remove these problems, we need to reconsider the current mass production paradigm and to make products have more added values largely from knowledge and service contents to compensate volume reduction under the concept of dematerialization. Namely, dematerialization of products needs to enrich service contents. However, service was mainly discussed within marketing and has been mostly neglected within traditional engineering. Therefore, we need new engineering methods to look at services, rather than just functions, called "Service Engineering." To establish service engineering, this paper proposes a modeling technique of service.

  18. CDBG Public Services Activity

    Data.gov (United States)

    Department of Housing and Urban Development — CDBG activity related to public services, including senior services, legal services, youth services, employment training, health services, homebuyer counseling, food...

  19. IT Service

    Data.gov (United States)

    Department of Homeland Security — Means of delivering value to customers by facilitating outcomes customers want to achieve without the ownership of specific costs and risks. The term 'service' is...

  20. Service modelling

    NARCIS (Netherlands)

    Steen, M.W.A.; Iacob, Maria Eugenia; Lankhorst, M.M.; Jonkers, H.; Zoet, M.; Engelsman, W.; Versendaal, J.; Proper, H.A.; Debije, L.; Gaaloul, K.; Lankhorst, M.

    2012-01-01

    The development of enterprise services involves making design decisions at different levels, ranging from strategic to infrastructural choices, and concerning many different aspects, ranging from customer interaction to information registration concerns. In order to support an agile development

  1. A Model for Forecasting Enlisted Student IA Billet Requirements

    Science.gov (United States)

    2016-03-01

    IA execution ........................................... 4   Figure 2.   Learning center to resource sponsor alignment...initial entry training” [3]. 4 Figure 1. Training that counts as student IA execution The second type of chargeable training is the...Reference [ 4 ] describes the process the Navy uses to build the student IA program. It comprises three steps. The first is to forecast student IA E

  2. Modeling of rotational induction heating of nonmagnetic cylindrical billets

    Czech Academy of Sciences Publication Activity Database

    Karban, P.; Mach, F.; Doležel, Ivo

    2013-01-01

    Roč. 219, č. 13 (2013), s. 7170-7180 ISSN 0096-3003 Grant - others:GA ČR(CZ) GAP102/10/0216 Program:GA Institutional support: RVO:61388998 Keywords : induction heating * magnetic field * temperature field Subject RIV: JA - Electronics ; Optoelectronics, Electrical Engineering Impact factor: 1.600, year: 2013 http://www.journals.elsevier.com/applied-mathematics- and -computation/

  3. Densification of powder metallurgy billets by a roll consolidation technique

    Science.gov (United States)

    Sellman, W. H.; Weinberger, W. R.

    1973-01-01

    Container design is used to convert partially densified powder metallurgy compacts into fully densified slabs in one processing step. Technique improves product yield, lowers costs and yields great flexibility in process scale-up. Technique is applicable to all types of fabricable metallic materials that are produced from powder metallurgy process.

  4. Documentation Service

    International Nuclear Information System (INIS)

    Charnay, J.; Chosson, L.; Croize, M.; Ducloux, A.; Flores, S.; Jarroux, D.; Melka, J.; Morgue, D.; Mottin, C.

    1998-01-01

    This service assures the treatment and diffusion of the scientific information and the management of the scientific production of the institute as well as the secretariat operation for the groups and services of the institute. The report on documentation-library section mentions: the management of the documentation funds, search in international databases (INIS, Current Contents, Inspects), Pret-Inter service which allows accessing documents through DEMOCRITE network of IN2P3. As realizations also mentioned are: the setup of a video, photo database, the Web home page of the institute's library, follow-up of digitizing the document funds by integrating the CD-ROMs and diskettes, electronic archiving of the scientific production, etc

  5. Traumatic Brain Injury service (TBI) Service

    Data.gov (United States)

    Department of Veterans Affairs — This Service provides access to Tramatic Brain injury patient data consult notes. The service also provides one write service method writeNote. The Service supports...

  6. Mail Service

    CERN Multimedia

    TS-FM Group

    2004-01-01

    Tuesday 19 October 2004 Please note that the distribution and collection of mail are likely to be disrupted on Tuesday, October 19, 2004, because of traffic and other restrictions enforced on that day in connection with CERN's fiftieth anniversary celebrations. The service may be completely interrupted in certain areas. Group TS-FM, Tel. 77551

  7. PFInancial services

    Index Scriptorium Estoniae

    2002-01-01

    Briti ettevõttest International Financial Services, mis viib maailmas läbi kampaaniat PPP (Public Private Partnership) ja PFI (Private Finance Initiative) - erasektori ja avaliku sektori vahelise koostöö reklaamimiseks ja edendamiseks. Firma esindajad kohtusid Eesti ametnikega

  8. Dosimetry Service

    CERN Multimedia

    2005-01-01

    Please remember to read your dosimeter at least once a month. Regular read-outs are vital to ensure that your personal dose is periodically monitored. Dosimeters should be read even if you have not visited the controlled areas. Dosimetry Service - Tel. 7 2155 http://cern.ch/rp-dosimetry

  9. Dosimetry Service

    CERN Multimedia

    Dosimetry Service

    2005-01-01

    Please remember to read your dosimeter at least once a month. Regular read-outs are vital to ensure that your personal dose is periodically monitored. Dosimeters should be read even if you have not visited the controlled areas. Dosimetry Service Tel. 7 2155 http://cern.ch/rp-dosimetry

  10. Dosimetry Service

    CERN Multimedia

    2005-01-01

    Please remember to read your dosimeter at least once a month. Regular read-outs are vital to ensure that your personal dose is periodically monitored. Dosimeters should be read even if you have not visited the controlled areas. Dosimetry Service - Tel. 72155 http://cern.ch/rp-dosimetry

  11. Innovation in Services: From Service Concepts to Service Experiences

    OpenAIRE

    Fynes, Brian; Lally, Anne Marie

    2008-01-01

    ABSTRACT Identifying the nature of service experiences is recognised As being of primary importance in the shaping of an enhanced competitive position for industry; however service managers often have difficulty articulating the true nature of their service concept. The definition of service concept is a fundamental part of the strategic advantage seeking Processes of service design, service development and service innovation. In response to the competitive Imperative for improved product/...

  12. Our services

    International Nuclear Information System (INIS)

    2007-01-01

    In this video-films services of the VUJE, a. s. are presented. The company VUJE provides reconstruction and modernization of nuclear installations, research, development and production of equipment for nuclear power plants and electric industry, development of diagnostic methods, training on simulator of reactor, increase of reactor safety, preparation of documentation about NPP for the Nuclear Regulatory Authority of the Slovak Republic, measures for radiation protection and protection of the environment as well as development and application of information technologies.

  13. Using Service Scenarios to Model Business Services

    DEFF Research Database (Denmark)

    Bækgaard, Lars

    The purpose of the paper is to present and evaluate the notion of service scenarios. A service is work done by a service executor in interaction with a service consumer. A service scenario is a model of a service system and the roles that are played by the actors participating and interacting...... during the execution of a service. The model represents the roles and the interactions between the participants. Service scenarios can be used to model specific services and roles played by human beings and IT systems in the execution of services. The use of service scenarios is demonstrated by means...... of a case study in a public library. The case study indicates that service systems should be understood as socio-technical systems in which service executors and service consumers co-create value in mutual interaction with each other and with a set of shared resources....

  14. Service Robots

    DEFF Research Database (Denmark)

    Clemmensen, Torkil; Nielsen, Jeppe Agger; Andersen, Kim Normann

    The position presented in this paper is that in order to understand how service robots shape, and are being shaped by, the physical and social contexts in which they are used, we need to consider both work/organizational analysis and interaction design. We illustrate this with qualitative data...... and personal experiences to generate discussion about how to link these two traditions. This paper presents selected results from a case study that investigated the implementation and use of robot vacuum cleaners in Danish eldercare. The study demonstrates interpretive flexibility with variation...

  15. The service Ouroboros: Designing personas service cycles

    DEFF Research Database (Denmark)

    Gudiksen, Sune Klok; Brandt, Eva

    2014-01-01

    Many companies investigate new business opportunities in a turn from product to service design. As service offerings expand over time and space, such notions as ‘customer journey’ or ‘service blueprint’ have been suggested to grasp and design the nature of the emergent services. However, we find ...... various customers’´service cycles....

  16. Service registry design: an information service approach

    NARCIS (Netherlands)

    Ferreira Pires, Luis; Wang, J.; van Oostrum, Arjen; Wijnhoven, Alphonsus B.J.M.

    2010-01-01

    A service registry is a Service-Oriented Architecture (SOA) component that keeps a ‘catalogue’ of available services. It stores service specifications so that these specifications can be found by potential users. Discussions on the design of service registries currently focus on technical issues,

  17. Controlling service delivery in service triads

    NARCIS (Netherlands)

    Iwaarden, van J.; Valk, van der W.; Aalders, L.; Virolainen, V.-M.

    2010-01-01

    Organizations are increasingly sourcing services that are directly delivered to their (end) customers by external providers. Buying organization, supplier and (end) customer operate in a triadic service relationship. In these triads, the buying organization lacks direct control over service delivery

  18. Finance and Management Services

    Science.gov (United States)

    Substance Misuse and Addiction Prevention Finance & Management Services Health Care Services Juvenile health care provider about vitamin D and the risks and benefits of supplementation. Finance and Management Services The Division of Finance and Management Services (FMS) provides financial, administrative

  19. SERVICE QUALITY IN THE PUBLIC SERVICE

    OpenAIRE

    Prabha Ramseook-Munhurrun; Soolakshna D. Lukea-Bhiwajee; Perunjodi Naidoo

    2010-01-01

    The purpose of this paper is to obtain a better understanding of the extent to which service quality is delivered within the Mauritian public service by drawing on front-line employees (FLE) and customer perceptions of service quality. The paper investigates how closely customer expectations of service and FLE perceptions of customer expectations match. SERVQUAL is used to measure service quality amongst FLE and customers in a major public sector department in Mauritius. The survey captures c...

  20. Development of high-strength heavy-wall sour-service seamless line pipe for deep water by applying inline heat treatment

    Energy Technology Data Exchange (ETDEWEB)

    Arai, Y.; Kondo, K.; Hamada, M.; Hisamune, N.; Murao, N.; Murase, T.; Osako, H. [Sumitomo Metal Industries Ltd., Tokyo (Japan)

    2004-07-01

    This paper provided details of a new high-strength heavy-wall sour service seamless line pipe developed for use in deep water applications. Pig iron was processed in a blast furnace and refined. Molten steel was degassed to reduce impurities and poured into a continuous caster with a round mold. Billets were then heated in a walking-beam furnace and then pierced to form a hollow shell. The shell was then rolled to a specific thickness in a compact mandrel mill and rolled to a specified outer diameter by an extracting sizer. A heating furnace was used to improve the uniformity of the pipes. The heated pipes were then moved to a cooling zone, then rotated quickly while a high-pressured jet flow was injected inside the pipe at the same time as a slit laminar flow was applied to the outside of the pipe. Higher strength was achieved by using the high performance quenching device. It was noted that while pipes manufactured using the inline heat treatment process were able to achieve higher strengths, toughness was reduced. Metallurgical tests were conducted to improve the toughness value of the seamless pipe. Both the microstructure and the fracture surface of test specimens were examined using scanning electron microscopy. Results of the tests showed that lowering sulphur (S) and titanium (Ti) content improved the toughness properties of the pipes. It was concluded that control of microalloys is important to secure improved toughness for pipes manufactured using inline heat treatments. 5 tabs., 12 figs.

  1. Exploring Modularity in Services

    DEFF Research Database (Denmark)

    Avlonitis, Viktor; Hsuan, Juliana

    2017-01-01

    the effects of modularity and integrality on a range of different analytical levels in service architectures. Taking a holistic approach, the authors synthesize and empirically deploy a framework comprised of the three most prevalent themes in modularity and service design literature: Offering (service...... insights on the mirroring hypothesis of modularity theory to services. Originality/value The paper provides a conceptualization of service architectures drawing on service design, modularity, and market relationships. The study enriches service design literature with elements from modularity theory...

  2. Managing service excellence. Internal customer service training

    International Nuclear Information System (INIS)

    McAnulty, P.C.

    1991-01-01

    WHO ARE OUR CUSTOMERS? Electric Users, regulators, vendors, suppliers, or our own employees? The answer is ALL exclamation point They are all customers. Regardless if they are external or internal customers, one must focus on quality of service delivery in order to maintain customer satisfaction. The most successful companies are quickly realizing that managing SERVICE EX NCE is our only future. For the next decade, the issue of service quality will exceed the issue of productivity. It is very easy to see that the business behind a utility is serving our electric consumers. However, internal customer service - service excellence to employees inside a company is the foundation for success. This paper describes a training program that is being implemented across Duke Power for employees on internal customer service. How we provide service to each other within a company impacts service quality to our external customers. This training refocuses behaviors and perceptions so to concentrate on quality service delivery to our internal customers - our employees. We all have positive and negative experiences with obtaining quality service by either external organizations or internal employees. Therefore, we start with a common foundation. Whether it be a supplier, vendor, or a station administrative group, we have experienced either excellent or poor customer service. All of us have potential in managing the delivery of excellent customer service. However, many of us may need new perspectives so to add depth with which we view and manage service excellence to our internal customers

  3. Service co-innovation

    DEFF Research Database (Denmark)

    Henten, Anders; Sundbo, Jon; Sundbo, Donna

    of studies of the degree of satisfaction of the users with the services in the service encounters and studies that examine service innovation processes. The paper is based on research conducted in 21 service delivery situations in as many service companies. Drivers of and barriers to encounterbased service......This paper examines the factors affecting the innovativeness of service encounters. The assumption is that a considerable share of innovations in service industries is initiated in the service encounters. The theoretical foundation of this paper builds on a combination of research tradition...

  4. Service engineering for prospective vehicle service processes

    OpenAIRE

    Nagel, Alexander; Steinhilper, Rolf; Freiberger, Stefan; Thäter, Stefan

    2013-01-01

    Garages are - concerning the vehicle service - faced with growing complexity in automotive mechatronics and on-board bus communication technology. Because of the necessity of profound technical knowledge and smart as well as cost efficient diagnostic tools for garages, Bayreuth University and Fraunhofer IPA pick up the challenge and develop innovative service-processes for future requirements by the project "Kfz-Service Engineering 2020". In order to improve established service-processes and ...

  5. Web Services in 3G Service Platforms

    NARCIS (Netherlands)

    Lagerberg, Ko; Plas, Dirk-Jaap; Wegdam, M.

    2002-01-01

    In third-generation (3G) networks, third-party service developers will have access to the mobile network resources using open network interfaces, such as the 3rd Generation Partnership Project's (3GPP's) Open Service Access (OSA). The service platforms that offer these interfaces provide

  6. Internal Audit Service | Internal Audit Service

    Science.gov (United States)

    their internal auditing function in the areas of professional excellence, quality of service and Students and teachers Media Internal Audit Service Navbar Toggle Home About the Staff Risk Assessment and Planning Internal Audit Process Search for Search Home The mission of the Fermilab Internal Audit Service

  7. AllotmentDecnService

    Data.gov (United States)

    Department of Veterans Affairs — The AllotmentDecnService is a service supporting operations to access/update data related to (Compensation and Pension) Awards. This service also supports business...

  8. ServiceNow

    Data.gov (United States)

    US Agency for International Development — A cloud based service for creating a single system of record for all types of business services used by OCIO. Service Now applications are built on a single platform...

  9. Marketing Youth Services.

    Science.gov (United States)

    Dimick, Barbara

    1995-01-01

    Marketing techniques in youth services are useful for designing programs, collections, and services and for determining customer needs. The marketing mix--product, place, price, and practice--provides a framework for service analysis. (AEF)

  10. Cancer Genetics Services Directory

    Science.gov (United States)

    ... Services Directory Cancer Prevention Overview Research NCI Cancer Genetics Services Directory This directory lists professionals who provide services related to cancer genetics (cancer risk assessment, genetic counseling, genetic susceptibility testing, ...

  11. Certification of support services

    International Nuclear Information System (INIS)

    Hroch, A.; Osusky, V.

    2006-01-01

    In this paper the process of certification of support services in the Slovenske elektrarne, a. s. is described. The nuclear power plants are also included into support services. Provisions and economic aspects of support services are discussed

  12. Telecommunications Relay Services

    Science.gov (United States)

    ... Home » Health Info » Hearing, Ear Infections, and Deafness Telecommunications Relay Services On this page: What are telecommunication ... additional information about telecommunication relay services? What are telecommunication relay services? Title IV of the Americans with ...

  13. Electronic Medical Record Service

    Data.gov (United States)

    Department of Veterans Affairs — This service provides web services used to obtain clinical data for patients. There are three service methods that allow write functionality signNote, writeNote and...

  14. Evaluating technology service options.

    Science.gov (United States)

    Blumberg, D F

    1997-05-01

    Four service and support options are available to healthcare organizations for maintaining their growth arsenals of medical and information technology. These options include maintaining and servicing all equipment using a facility-based biomedical engineering and MIS service department; using a combination of facility-based service and subcontracted service; expanding facility-based biomedical and MIS service departments to provide service to other healthcare organizations to achieve economies of scale; and outsourcing all maintenance, repair, and technical support services. Independent service companies and original equipment manufacturers (OEMs) are offering healthcare organizations a wider array of service and support capabilities than ever before. However, some health systems have successfully developed their own independent service organizations to take care of their own--and other healthcare organizations'--service and support needs.

  15. Knowledge Service Engineering Handbook

    CERN Document Server

    Kantola, Jussi

    2012-01-01

    Covering the emerging field of knowledge service engineering, this groundbreaking handbook outlines how to acquire and utilize knowledge in the 21st century. Drawn on the expertise of the founding faculty member of the world's first university knowledge engineering service department, this book describes what knowledge services engineering means and how it is different from service engineering and service production. Presenting multiple cultural aspects including US, Finnish, and Korean, this handbook provides engineering, systemic, industry, and consumer use viewpoints to knowledge service sy

  16. IT Service Management Architectures

    DEFF Research Database (Denmark)

    Tambo, Torben; Filtenborg, Jacob

    2018-01-01

    IT service providers tend to view their services as quasi-embedded in the client organisations infrastructure. Therefore, IT service providers lack a full picture of being an organisation with its own enterprise archicture. By systematically developing an enterprise architecture using the unifica...... the unification operating model, IT service providers can much more efficient develop relevant service catalogues with connected reporting services related to SLA's and KPI's based on ITIL and newer frameworks like SIAM....

  17. Central Laboratories Services

    Data.gov (United States)

    Federal Laboratory Consortium — The TVA Central Laboratories Services is a comprehensive technical support center, offering you a complete range of scientific, engineering, and technical services....

  18. Quality Management of Services

    Directory of Open Access Journals (Sweden)

    Yuriy I. Dreizis

    2016-10-01

    Full Text Available It is shown that services take the leading place in modern, post-industrial society. The world economy has passed the period of deindustrialization and became service economy. Fundamentals of service economy are not physical goods, but service. The special nature of service and its property demands the mechanism of management, other than physical goods. Ensuring necessary quality of the provided service is one of the main problems, which is put before the organization by peculiar properties of service. Therefore, quality management of service is the most important branch of management of the modern organization.

  19. Economic viewpoints on ecosystem services

    NARCIS (Netherlands)

    Silvis, H.J.; Heide, van der C.M.

    2013-01-01

    to help determine the different values of ecosystems. Ecosystem services are usually divided into four categories: provisioning services, regulating services, cultural services and habitat services (previously denoted as supporting services). This overview highlights economic theories about

  20. Field services experiences

    International Nuclear Information System (INIS)

    Colflesh, J.A.; Kruse, P.W.; Merluzzi, R.A.

    1985-01-01

    Combustion Engineering (C-E) is a large diversified manufacturer of products and services for the energy field. At this time, C-E has supplied the nuclear steam supply systems for eleven operating nuclear power plants with two additional units currently undergoing start-up testing. The focus of C-E's commitment in the nuclear power plant services area is the Nuclear Services organization within the Nuclear Power Systems Division. The Nuclear Services organization provides services on a timely cost efficient basis; and dedicates resources to developing new products and services which are truly responsive to the needs of operating power plants world wide. In the paper, C-E's capabilities and experience in the field of nuclear services are described. Highlighted are our capabilities in the areas of transition management services, operating services and engineering services

  1. Service Modularity and Architecture

    DEFF Research Database (Denmark)

    Brax, Saara A.; Bask, Anu; Hsuan, Juliana

    2017-01-01

    , platform-based and mass-customized service business models, comparative research designs, customer perspectives and service experience, performance in context of modular services, empirical evidence of benefits and challenges, architectural innovation in services, modularization in multi-provider contexts......Purpose: Services are highly important in a world economy which has increasingly become service driven. There is a growing need to better understand the possibilities for, and requirements of, designing modular service architectures. The purpose of this paper is to elaborate on the roots...... of the emerging research stream on service modularity, provide a concise overview of existing work on the subject, and outline an agenda for future research on service modularity and architecture. The articles in the special issue offer four diverse sets of research on service modularity and architecture. Design...

  2. Virtual Web Services

    OpenAIRE

    Rykowski, Jarogniew

    2007-01-01

    In this paper we propose an application of software agents to provide Virtual Web Services. A Virtual Web Service is a linked collection of several real and/or virtual Web Services, and public and private agents, accessed by the user in the same way as a single real Web Service. A Virtual Web Service allows unrestricted comparison, information merging, pipelining, etc., of data coming from different sources and in different forms. Detailed architecture and functionality of a single Virtual We...

  3. Large Retailers’ Financial Services

    OpenAIRE

    Risso, Mario

    2010-01-01

    Over the last few years, large retailers offering financial services have considerably grown in the financial services sector. Retailers are increasing the wideness and complexity of their offer of financial services. Large retail companies provide financial services to their customers following different strategic ways. The provision of financial services in the retailers offer is implemented in several different ways related to the strategies, the structures and the degree of financial know...

  4. Full Service Leasing

    OpenAIRE

    Richter, Ján

    2009-01-01

    Aim of this master thesis is to describe the service of Full Service Leasing, as a modern form of financing and management of assets, primarily automobile fleet. Description of full service leasing is designed as a comprehensive and complete guide to support reader's position when deciding to finance and manage a fleet by this service. Whether the reader is an entrepreneur, CFO, fleet manager, new employee of leasing company, or anyone who is interested in this service, this master thesis wil...

  5. Multimedia services in intelligent environments recommendation services

    CERN Document Server

    Virvou, Maria; Jain, Lakhmi

    2013-01-01

    Multimedia services are now commonly used in various activities in the daily lives of humans. Related application areas include services that allow access to large depositories of information, digital libraries, e-learning and e-education, e-government and e-governance, e-commerce and e-auctions, e-entertainment, e-health and e-medicine, and e-legal services, as well as their mobile counterparts (i.e., m-services). Despite the tremendous growth of multimedia services over the recent years, there is an increasing demand for their further development. This demand is driven by the ever-increasing desire of society for easy accessibility to information in friendly, personalized and adaptive environments. In this book at hand, we examine recent Recommendation Services. Recommendation services appear in the mobile environment, medicine/biology, tourism, education, and so on. The book includes ten chapters, which present various recently developed recommendation services. This research book is directed to professors...

  6. Logistics service management; differentiating the logistics service

    NARCIS (Netherlands)

    Veeken, van der D.J.M.; Rutten, W.G.M.M.

    1998-01-01

    In this article a model is described, which enables differentiation of the logistics service that a company offers to its customers. Differentiating this service is essential for businesses with a large variation within their customer and/or products portfolio. The model consists of four phases:

  7. Producer services, economic geography, and services tradability

    NARCIS (Netherlands)

    de Vaal, A; van den Berg, M

    We investigate how the incorporation of producer services linkages affects the outcome of an economic geography model. We specify the production of manufactures such that a variety of producer services is needed to transform tradable unfinished goods into final consumption goods. We find that

  8. Web services foundations

    CERN Document Server

    Bouguettaya, Athman; Daniel, Florian

    2013-01-01

    Web services and Service-Oriented Computing (SOC) have become thriving areas of academic research, joint university/industry research projects, and novel IT products on the market. SOC is the computing paradigm that uses Web services as building blocks for the engineering of composite, distributed applications out of the reusable application logic encapsulated by Web services. Web services could be considered the best-known and most standardized technology in use today for distributed computing over the Internet.Web Services Foundations is the first installment of a two-book collection coverin

  9. New Service Status Board

    CERN Multimedia

    2013-01-01

    On Monday 14 October, the Service Status Board for GS and IT will change. The new Status Board will be integrated with the CERN Service Portal and with the CERN Service Catalogue.   As of today, the SSB will display “Service Incidents”, “Planned Interventions” and “Service Changes”. References valid from 14 October: CERN SSB at https://cern.ch/ssb Computing SSB (previously IT SSB) at https://cern.ch/itssb   Nicole Cremel, IT and GS Service Management Support

  10. Medical Virtual Public Services

    Directory of Open Access Journals (Sweden)

    Iulia SURUGIU

    2008-01-01

    Full Text Available The healthcare enterprises are very disconnected. This paper intends to propose a solution that will provide citizens, businesses and medical enterprises with improved access to medical virtual public services. Referred medical services are based on existing national medical Web services and which support medically required services provided by physicians and supplementary health care practitioners, laboratory services and diagnostic procedures, clinics and hospitals’ services. Requirements and specific rules of these medical services are considered, and personalization of user preferences will to be supported. The architecture is based on adaptable process management technologies, allowing for virtual services which are dynamically combined from existing national medical services. In this way, a comprehensive workflow process is set up, allowing for service-level agreements, an audit trail and explanation of the process to the end user. The process engine operates on top of a virtual repository, providing a high-level semantic view of information retrieved from heterogeneous information sources, such as national sources of medical services. The system relies on a security framework to ensure all high-level security requirements are met. System’s architecture is business oriented: it focuses on Service Oriented Architecture - SOA concepts, asynchronously combining Web services, Business Process Management – BPM rules and BPEL standards.

  11. The Customer Service Experience.

    Science.gov (United States)

    Bell, Chip R.

    2001-01-01

    Discusses ways to embed customer service learning and customer loyalty including making customers think, examining every aspect of customers' service encounters with staff, providing follow-up, making learning fun, and involving customers in your business. (JOW)

  12. Reusable Component Services

    Data.gov (United States)

    U.S. Environmental Protection Agency — The Reusable Component Services (RCS) is a super-catalog of components, services, solutions and technologies that facilitates search, discovery and collaboration in...

  13. Emergency Medical Services

    Science.gov (United States)

    ... need help right away, you should use emergency medical services. These services use specially trained people and ... emergencies, you need help where you are. Emergency medical technicians, or EMTs, do specific rescue jobs. They ...

  14. SSN Verification Service

    Data.gov (United States)

    Social Security Administration — The SSN Verification Service is used by Java applications to execute the GUVERF02 service using the WebSphere/CICS Interface. It accepts several input data fields...

  15. State of Services Report

    Data.gov (United States)

    Social Security Administration — A comprehensive monthly report portraying customer experience with our various service options. The State of Services is shared with the ACOSS and is presented to...

  16. VIERS- User Preference Service

    Data.gov (United States)

    Department of Veterans Affairs — The Preferences service provides a means to store, retrieve, and manage user preferences. The service supports definition of enterprise wide preferences, as well as...

  17. NAIP Public Image Services

    Data.gov (United States)

    Farm Service Agency, Department of Agriculture — This map provides a preview and information about the National Agriculture Imagery Program (NAIP) image services available on the APFO public image server. Click on...

  18. Appropriate levels of service

    CSIR Research Space (South Africa)

    Wall, K

    2010-02-01

    Full Text Available The term "services", as used in this article, broadly refers to infrastructure (in particular, civil and electrical engineering infrastructure), and also the infrastructure elements such as schools, clinics and halls. The term "basic services...

  19. Industry Service - Technology Centre

    DEFF Research Database (Denmark)

    Hollensen, Svend; Grünbaum, Niels Nolsøe

    2011-01-01

    The chapter describes and explains the development of an Industry Service Technology (IS-T) portal solution at Danfoss for testing of products, including booking system for standardised 'service packages' in order to reduce waiting time....

  20. Improving Internal Customer Service

    Science.gov (United States)

    1990-09-01

    34Companies are recognizing that treating customers and associates like people has a very high value" (21:20). 2 Customer service has become more that... customer service is also a strategy with the focus towards people , not product (24:1). Customers are demanding quality service for several reasons...34 (39:45). External Customers . External customers are an organization’s ultimate consumers . They purchase the end product or service an organization

  1. Service Level Status

    CERN Multimedia

    Lopienski, S

    2007-01-01

    Nowadays, IT departments provide, and people use, computing services of an increasingly heterogeneous nature. There is thus a growing need for a status display that groups these different services and reports status and availability in a uniform way. The Service Level Status (SLS) system addresses these needs by providing a web-based display that dynamically shows availability, basic information and statistics about various IT services, as well as the dependencies between them.

  2. Communications and media services

    Science.gov (United States)

    Mcculla, James W.; Kukowski, James F.

    1990-01-01

    NASA's internal and external communication methods are reviewed. NASA information services for the media, for the public, and for employees are discussed. Consideration is given to electron information distribution, the NASA TV-audio system, the NASA broadcast news service, astronaut appearances, technology and information exhibits, speaker services, and NASA news reports for internal communications. Also, the NASA worldwide electronic mail network is described and trends for future NASA communications and media services are outlined.

  3. Talking about Customer Service.

    Science.gov (United States)

    Talley, Mary; Axelroth, Joan

    2001-01-01

    Discusses customer service in information centers and how to define it. Topics include the effects of competition, that give customers more choices; defining customers, and defining services; communications; physical environment; change, in customers and in technology; measuring customer service; and evaluating policies and procedures. (LRW)

  4. Collaborative Business Services Provision

    NARCIS (Netherlands)

    Camarinha-Matos, L.M.; Afsarmanesh, H.; Oliveira, A.I.; Ferrada, F.; Hammoudi, S.; Maciaszek, L.A.; Cordeiro, J.; Dietz, J.L.G.

    2013-01-01

    The association of services to manufactured products, leading to service-enhanced products, is an important mechanism for value creation and differentiation. This is particularly relevant in the case of complex, highly customized and long-life products. Suitable servicing in this context typically

  5. Managing evolving services

    NARCIS (Netherlands)

    Papazoglou, M.; Andrikopoulos, V.; Benbernou, S.

    2011-01-01

    Services are subject to constant change and variation, leading to continuous redesign and improvement. However, service changes shouldn't be disruptive by requiring radical modifications or by altering the way that business is conducted. In this article, we discuss a causal model of service changes

  6. Types of Services

    NARCIS (Netherlands)

    Vissers, C.A.; van Sinderen, Marten J.; Pras, Aiko

    In the following, the diversity of services which a distributed system can provide is illustrated, and a main classification of services is presented. Services are described in an informal but abstract way, conforming with the current descriptions used by ISO in its OSI/RM related (draft) standards.

  7. Leadership in Children's Services

    Science.gov (United States)

    Booker, Roger

    2012-01-01

    This paper examines the different contexts for leadership in children's services with a particular focus on integrated working. It reviews contemporary theories that appear to offer relevant frameworks for thinking about children's service leadership. It is argued that children's services require leadership at all levels to enable a dynamic,…

  8. New Services Development

    Directory of Open Access Journals (Sweden)

    Peter Ciganek

    2004-01-01

    Full Text Available Dynamic changes in traditional technologies and rising of new technologies call for development of new services. If service providers want to stay on information technologies market, they must keep track with this trend and adjust their services to customer requirements or develop new services. New applications will mainly depend on communication bandwidth and end users ability to handle it. If network providers will be able to ensure necessary bandwidth, there will be nothing that can stop service providers and developers in new service development. People know about growing necessity of new service and ask for them, but they hardly understand that the most important thing for service providers is merchantability and economic return of resources they gave to the developmentand implementation. By the lack of flexible development environment that is able to develop, test and provide final service for operation, new service development is not easy. There are different new service design procedures for various technological and user areas. This is the reason why this paper provides brief description of new service development procedure from technological and administrative point of view.

  9. Rights to ecosystem services

    NARCIS (Netherlands)

    Davidson, M.

    2014-01-01

    Ecosystem services are the benefits people obtain from ecosystems. Many of these services are provided outside the borders of the land where they are produced; this article investigates who is entitled to these non-excludable ecosystem services from two libertarian perspectives. Taking a

  10. A comprehensive psychiatric service

    DEFF Research Database (Denmark)

    Wang, A G

    1984-01-01

    A comprehensive psychiatric service was established in 1969 in the Faroe Islands. This service was created as a department of a general hospital. The spheres covered by this department, operating in the midst of the community were: acute and chronic patients, a liaison-psychiatric service...

  11. The service of public services performance management

    DEFF Research Database (Denmark)

    Lystbæk, Christian Tang

    perspectives on the potential impact of public service performance measurement offer a range of contradictory propositions. Its alleged benefits include public assurance, better functioning of supply markets for public services, and direct improvements of public services. But the literature also demonstrates...... the existence of significant concern about the actual impact, the costs and unintended consequences associated with performance measurement.  Performance measurement and management have been part of the political agenda within the public sphere since their adoption in the post-Second World War period...... of political masters and their mistresses rather than public service. Another area of concern is the cost of performance measurement. Hood & Peters (2004:278) note that performance measurement is likely to “distract middle- and upper-level officials, create massive paperwork, and produce major unintended...

  12. The service of public services performance measurement

    DEFF Research Database (Denmark)

    Lystbæk, Christian Tang

    2014-01-01

    that performance measurement serves as “rituals of verification” which promotes the interests of political masters and their mistresses rather than public service. Another area of concern is the cost of performance measurement. Hood & Peters (2004:278) note that performance measurement is likely to “distract...... measurement suggests a range of contested and contradictory propositions. Its alleged benefits include public assurance, better functioning of supply markets for public services, and direct improvements of public services. But the literature also demonstrates the existence of significant concern about...... the actual impact, the costs and unintended consequences associated with performance measurement. This paper identifies the main rationales and rationalities in the scholarly discourse on public services performance measurement. It concludes with some suggestions on how to deal with the many rationales...

  13. The Uniframe .Net Web Service Discovery Service

    National Research Council Canada - National Science Library

    Berbeco, Robert W

    2003-01-01

    Microsoft .NET allows the creation of distributed systems in a seamless manner Within NET small, discrete applications, referred to as Web services, are utilized to connect to each other or larger applications...

  14. The Uniframe .Net Web Service Discovery Service

    National Research Council Canada - National Science Library

    Berbeco, Robert W

    2003-01-01

    ...) and registered with Internet Information Server (IIS), and can be applied in numerous fashions This project uses the NET capabilities to create a distributed discovery service (called as UNWSDS...

  15. Triple Play Service and IPTV Services Offered within it

    Directory of Open Access Journals (Sweden)

    Dagmar Pajdusakova

    2008-01-01

    Full Text Available This paper deals with Triple Play multimedia service and figures its architecture. Triple Play offers voice, video and data services together in one customer connection. There is offered IPTV (Internet Protocol Television service within this service, where we can include also Video on Demand service and other different additional services. In the paper is described classification of Video on Demand services.

  16. Broadband Radio Service (BRS) and Educational Broadband Service (EBS) Transmitters

    Data.gov (United States)

    Department of Homeland Security — The Broadband Radio Service (BRS), formerly known as the Multipoint Distribution Service (MDS)/Multichannel Multipoint Distribution Service (MMDS), is a commercial...

  17. NPP service life management

    International Nuclear Information System (INIS)

    Elagin, Yu.P.

    2001-01-01

    Problems of NPP service life management and service life prolongation are reviewed. Methods for the prolongation of the French NPP service life are discussed, priority directions of nuclear block service life management in regard to aging in the context of the European program of investigation into the materials aging are identified. Questions of the provision of the 60 years service life of the Mihama 1 block (Japan) and decision of the problem of the control equipment aging in Great Britain are discussed. Situation with the prolongation of licenses on the NPP operation in the USA and Spain is considered [ru

  18. Vehicle to Vehicle Services

    DEFF Research Database (Denmark)

    Brønsted, Jeppe Rørbæk

    2008-01-01

    location aware infotainment, increase safety, and lessen environmental strain. This dissertation is about service oriented architecture for pervasive computing with an emphasis on vehicle to vehicle applications. If devices are exposed as services, applications can be created by composing a set of services...... be evaluated. Service composition mechanisms for pervasive computing are categorized and we discuss how the characteristics of pervasive computing can be supported by service composition mechanisms. Finally, we investigate how to make pervasive computing systems capable of being noticed and understood...

  19. Advanced web services

    CERN Document Server

    Bouguettaya, Athman; Daniel, Florian

    2013-01-01

    Web services and Service-Oriented Computing (SOC) have become thriving areas of academic research, joint university/industry research projects, and novel IT products on the market. SOC is the computing paradigm that uses Web services as building blocks for the engineering of composite, distributed applications out of the reusable application logic encapsulated by Web services. Web services could be considered the best-known and most standardized technology in use today for distributed computing over the Internet. This book is the second installment of a two-book collection covering the state-o

  20. High availability IT services

    CERN Document Server

    Critchley, Terry

    2014-01-01

    This book starts with the basic premise that a service is comprised of the 3Ps-products, processes, and people. Moreover, these entities and their sub-entities interlink to support the services that end users require to run and support a business. This widens the scope of any availability design far beyond hardware and software. It also increases the potential for service failure for reasons beyond just hardware and software; the concept of logical outages. High Availability IT Services details the considerations for designing and running highly available ""services"" and not just the systems

  1. Services Supporting the Customer

    DEFF Research Database (Denmark)

    Gremyr, Ida; Halldorsson, Arni; Hsuan, Juliana

    2017-01-01

    This paper focuses on customer and user experience of advanced service offerings, focusing mechanisms such as e.g. feedback processes as a means to utilise and learn from users’ experiences. The purpose is to understand how servitization changes the constellation of actors in aftermarket value...... creation, and what mechanisms are needed for firms to exploit the interactions in these new constellation as a basis for service improvement and development. By studying two manufacturing firms offering advanced services, this paper points to changed actor configurations (both intra- and inter......-organisational) and interaction mechanisms (existing and new) when transitioning to offering more advanced services such as “services supporting customers”....

  2. Data mining for service

    CERN Document Server

    2014-01-01

    Virtually all nontrivial and modern service related problems and systems involve data volumes and types that clearly fall into what is presently meant as "big data", that is, are huge, heterogeneous, complex, distributed, etc. Data mining is a series of processes which include collecting and accumulating data, modeling phenomena, and discovering new information, and it is one of the most important steps to scientific analysis of the processes of services.  Data mining application in services requires a thorough understanding of the characteristics of each service and knowledge of the compatibility of data mining technology within each particular service, rather than knowledge only in calculation speed and prediction accuracy. Varied examples of services provided in this book will help readers understand the relation between services and data mining technology. This book is intended to stimulate interest among researchers and practitioners in the relation between data mining technology and its application to ...

  3. Service mining framework and application

    CERN Document Server

    Chang, Wei-Lun

    2014-01-01

    The shifting focus of service from the 1980s to 2000s has proved that IT not only lowers the cost of service but creates avenues to enhance and increase revenue through service. The new type of service, e-service, is mobile, flexible, interactive, and interchangeable. While service science provides an avenue for future service researches, the specific research areas from the IT perspective still need to be elaborated. This book introduces a novel concept-service mining-to address several research areas from technology, model, management, and application perspectives. Service mining is defined as "a systematical process including service discovery, service experience, service recovery, and service retention to discover unique patterns and exceptional values within the existing services." The goal of service mining is similar to data mining, text mining, or web mining, and aims to "detect something new" from the service pool. The major difference is the feature of service is quite distinct from the mining targe...

  4. Focusing on customer service.

    Science.gov (United States)

    1996-01-01

    This booklet is devoted to a consideration of how good customer service in family planning programs can generate demand for products and services, bring customers back, and reduce costs. Customer service is defined as increasing client satisfaction through continuous concern for client preferences, staff accountability to clients, and respect for the rights of clients. Issues discussed include the introduction of a customer service approach and gaining staff commitment. The experience of PROSALUD in Bolivia in recruiting appropriate staff, supervising staff, soliciting client feedback, and marketing services is offered as an example of a successful customer service approach. The key customer service functions are described as 1) establishing a welcoming atmosphere, 2) streamlining client flow, 3) personalizing client services, and 4) organizing and providing clear information to clients. The role of the manager in developing procedures is explored, and the COPE (Client-Oriented Provider-Efficient) process is presented as a good way to begin to make improvements. Techniques in staff training in customer service include brainstorming, role playing, using case studies (examples of which are provided), and engaging in practice sessions. Training also leads to the development of effective customer service attitudes, and the differences between these and organizational/staff-focused attitudes are illustrated in a chart. The use of communication skills (asking open-ended questions, helping clients express their concerns, engaging in active listening, and handling difficult situations) is considered. Good recovery skills are important when things go wrong. Gathering and using client feedback is the next topic considered. This involves identifying, recording, and discussing customer service issues as well as taking action on these issues and evaluating the results. The booklet ends by providing a sample of customer service indicators, considering the maintenance of a

  5. Building Service Provider Capabilities

    DEFF Research Database (Denmark)

    Brandl, Kristin; Jaura, Manya; Ørberg Jensen, Peter D.

    2015-01-01

    In this paper we study whether and how the interaction between clients and the service providers contributes to the development of capabilities in service provider firms. In situations where such a contribution occurs, we analyze how different types of activities in the production process...... process. We find that clients influence the development of human capital capabilities and management capabilities in reciprocally produced services. While in sequential produced services clients influence the development of organizational capital capabilities and management capital capabilities....... of the services, such as sequential or reciprocal task activities, influence the development of different types of capabilities. We study five cases of offshore-outsourced knowledge-intensive business services that are distinguished according to their reciprocal or sequential task activities in their production...

  6. LOCKS AND KEYS SERVICE

    CERN Multimedia

    Locks and Keys Service

    2002-01-01

    The Locks and Keys service (ST/FM) will move from building 55 to building 570 from the 2nd August to the 9th August 2002 included. During this period the service will be closed. Only in case of extreme urgency please call the 164550. Starting from Monday, 12th August, the Locks and Keys Service will continue to follow the activities related to office keys (keys and locks) and will provide the keys for furniture. The service is open from 8h30 to 12h00 and from 13h00 to 17h30. We remind you that your divisional correspondents can help you in the execution of the procedures. We thank you for your comprehension and we remain at your service to help you in solving all the matters related to keys for offices and furniture. Locks and Keys Service - ST Division - FM Group

  7. Service innovation in China

    DEFF Research Database (Denmark)

    Slepniov, Dmitrij; Jin, Jun

    2014-01-01

    Purpose – The aim of this paper is to advance our understanding of service innovation in China and to identify the major drivers and impediments for manufacturing companies pushing into services in China. Design/methodology/approach – By employing an in-depth longitudinal case of a Chinese company...... Chinese cities. Both internal and external factors played a significant role in influencing the development and implementation of service innovation in the case. The paper details and discusses the factors that affect service innovation in China. Research Limitations – The study is exposed...... in informing our expectations about the push of many Chinese manufacturing companies into services. The paper provides insights into the development and diffusion of service innovation in many fast transforming industrial companies in China. Lessons for other developing countries can also be drawn from...

  8. Automatic Photoelectric Telescope Service

    International Nuclear Information System (INIS)

    Genet, R.M.; Boyd, L.J.; Kissell, K.E.; Crawford, D.L.; Hall, D.S.; BDM Corp., McLean, VA; Kitt Peak National Observatory, Tucson, AZ; Dyer Observatory, Nashville, TN)

    1987-01-01

    Automatic observatories have the potential of gathering sizable amounts of high-quality astronomical data at low cost. The Automatic Photoelectric Telescope Service (APT Service) has realized this potential and is routinely making photometric observations of a large number of variable stars. However, without observers to provide on-site monitoring, it was necessary to incorporate special quality checks into the operation of the APT Service at its multiple automatic telescope installation on Mount Hopkins. 18 references

  9. Satellite services system overview

    Science.gov (United States)

    Rysavy, G.

    1982-01-01

    The benefits of a satellite services system and the basic needs of the Space Transportation System to have improved satellite service capability are identified. Specific required servicing equipment are discussed in terms of their technology development status and their operative functions. Concepts include maneuverable television systems, extravehicular maneuvering unit, orbiter exterior lighting, satellite holding and positioning aid, fluid transfer equipment, end effectors for the remote manipulator system, teleoperator maneuvering system, and hand and power tools.

  10. Mapping Ecosystem Services

    OpenAIRE

    Georgiev,Teodor; Burkhard,Benjamin; Maes,Joachim

    2017-01-01

    Ecosystem services are the contributions of ecosystem structure and function (in combination with other inputs) to human well-being. That means, humankind is strongly dependent on well-functioning ecosystems and natural capital that are the base for a constant flow of ecosystem services from nature to society. Therefore ecosystem services have the potential to become a major tool for policy and decision making on global, national, regional and local scales. Possible applications are manifold:...

  11. Privacy and internet services

    OpenAIRE

    Samec, Marek

    2010-01-01

    This thesis is focused on internet services user privacy. Goal of this thesis is to determine level of user awareness of how is their privacy approached while using internet services. Then suggest procedure to improve this awareness, or that will lead to better control of individual privacy. In theoretical part I analyze general and legislative approach to privacy, followed by analysis of behaviour of internet service users and providers. Part of this analysis deals with usage of web cookies ...

  12. Productivity in Public Services

    OpenAIRE

    Helen Simpson

    2007-01-01

    This paper discusses issues arising in the measurement of productivity in public services. Compared to measuring productivity in the private sector difficulties arise because the output of public services is often un-priced and because some public services are consumed collectively. A key problem is measuring the full range of outputs and quality improvements delivered by public sector organisations that are valued by society. Without comprehensive measures of output productivity statistics m...

  13. Marketing Auditing Services

    OpenAIRE

    Tuomivirta, Olga

    2009-01-01

    The study is done as a part of a bachelor’s study in Marketing at Laurea University of Applied Sciences. Marketing as a science appeared more than 50 years ago and is still developing. The purpose of the thesis work is to collect knowledge via marketing research, to understand how marketing is implemented by the case company–provider and compare the result to professional services marketing theory. Marketing professional services is difficult because services differ from goods. Marketing ...

  14. Power Service Shops

    Data.gov (United States)

    Federal Laboratory Consortium — TVA's Power Service Shops provides expert repair and maintenance of power system components and large industrial equipment. With world-class maintenance facilities...

  15. Learning Space Service Design

    Directory of Open Access Journals (Sweden)

    Elliot Felix

    2011-12-01

    Full Text Available Much progress has been made in creating informal learning spaces that incorporate technology and flexibly support a variety of activities. This progress has been principally in designing the right combination of furniture, technology, and space. However, colleges and universities do not design services within learning spaces with nearly the same level of sophistication or integration. Nor do they adequately assess their services. This paper calls for a focus on designing services to facilitate better learning experiences. It describes the fundamentals of service design practice, a selection of exemplary spaces, and the implications for design, budgeting, and staffing.

  16. Smart Location Database - Service

    Data.gov (United States)

    U.S. Environmental Protection Agency — The Smart Location Database (SLD) summarizes over 80 demographic, built environment, transit service, and destination accessibility attributes for every census block...

  17. User Initiated Services

    Data.gov (United States)

    National Aeronautics and Space Administration — Traditional mission operations and space communications services rely on highly scripted activities, often planned weeks in advance, limiting responsiveness to...

  18. Disruption - Access cards service

    CERN Multimedia

    2014-01-01

    We would like to inform you that between 10 November and 15 December 2014, the access cards service in Building 55 will be disrupted, as the GS Department has decided to improve the facilities for users of this building. During the work, you will find the registration, biometric registration and dosimeter exchange services on the second floor of Building 55 and the vehicle sticker service on the ground floor along with the access cards service. We thank you for your understanding and apologise for any inconvenience caused.

  19. CVP Service Area

    Data.gov (United States)

    California Natural Resource Agency — Federal Water Contract Service Area boundaries are incorporated boundaries of districts having contracts with the U.S. Bureau of Reclamation (Reclamation), within...

  20. Geospatial Services Laboratory

    Data.gov (United States)

    Federal Laboratory Consortium — FUNCTION: To process, store, and disseminate geospatial data to the Department of Defense and other Federal agencies.DESCRIPTION: The Geospatial Services Laboratory...

  1. Trade in health services.

    Science.gov (United States)

    Chanda, Rupa

    2002-01-01

    In light of the increasing globalization of the health sector, this article examines ways in which health services can be traded, using the mode-wise characterization of trade defined in the General Agreement on Trade in Services. The trade modes include cross- border delivery of health services via physical and electronic means, and cross-border movement of consumers, professionals, and capital. An examination of the positive and negative implications of trade in health services for equity, efficiency, quality, and access to health care indicates that health services trade has brought mixed benefits and that there is a clear role for policy measures to mitigate the adverse consequences and facilitate the gains. Some policy measures and priority areas for action are outlined, including steps to address the "brain drain"; increasing investment in the health sector and prioritizing this investment better; and promoting linkages between private and public health care services to ensure equity. Data collection, measures, and studies on health services trade all need to be improved, to assess better the magnitude and potential implications of this trade. In this context, the potential costs and benefits of trade in health services are shaped by the underlying structural conditions and existing regulatory, policy, and infrastructure in the health sector. Thus, appropriate policies and safeguard measures are required to take advantage of globalization in health services. PMID:11953795

  2. Facility Registry Service (FRS)

    Data.gov (United States)

    U.S. Environmental Protection Agency — The Facility Registry Service (FRS) provides an integrated source of comprehensive (air, water, and waste) environmental information about facilities across EPA,...

  3. Psychotherapy services outside the National Health Service *

    Science.gov (United States)

    Kroll, Una

    1976-01-01

    With the help of an Upjohn Travelling Fellowship, I visited 15 units providing services for people under stress. There were nine residential units and six non-residential units, all were Christian charitable organisations and in all there was close co-operation with the medical profession. All these organisations accept referrals from general practitioners and deserve to be more widely known. PMID:1255548

  4. Psychotherapy services outside the National Health Service.

    Science.gov (United States)

    Kroll, U

    1976-02-01

    With the help of an Upjohn Travelling Fellowship, I visited 15 units providing services for people under stress. There were nine residential units and six non-residential units, all were Christian charitable organisations and in all there was close co-operation with the medical profession.All these organisations accept referrals from general practitioners and deserve to be more widely known.

  5. An improved billet on billet extrusion process of continuous aluminium alloy shapes for cryogenic applications in the Compact Muon Solenoid experiment

    CERN Document Server

    Tavares, S S

    2003-01-01

    The Compact Muon Solenoid (CMS) is one of the experiments being designed in the framework of the Large Hadron Collider accelerator at CERN. CMS will contain the largest and the most powerful superconducting solenoid magnet ever built in terms of stored energy. It will work at 4.2 K, will have a magnetic length of 12.5 m, with a free bore of 6m and will be manufactured as a layered and modular structure of NbTi cables embedded in a high purity (99.998%) Al- stabiliser. Each layer consists of a wound continuous length of 2.55 km. In order to withstand the high electromagnetic forces, two external aluminium alloy reinforcing sections are foreseen. These reinforcements, of 24 mm multiplied by 18 mm cross-section, will be continuously electron beam (EB) welded to the pure Al-stabiliser. The alloy EN AW-6082 has been selected for the reinforcements due to its excellent extrudability, high strength in the precipitation hardened state, high toughness and strength at cryogenic temperatures and ready EB weldability. Ea...

  6. The dilemma of service productivity and service innovation : An empirical exploration in financial services

    NARCIS (Netherlands)

    Aspara, Jaakko; Klein, Jan; Luo, Xueming; Tikkanen, Henrikki

    2017-01-01

    We conduct a systematic exploratory investigation of the effects of firms’ existing service productivity on the success of their new service innovations. Although previous research extensively addresses service productivity and service innovation, respectively, this is the first empirical study that

  7. Tango archiving service status

    International Nuclear Information System (INIS)

    Abeille, G.; Pierre-Joseph, S.; Guyot, J.; Ounsy, M.; Rubio, S.; Strangolino, G.; Passuello, R.

    2012-01-01

    In modern scientific instruments like ALBA, ELLETRA or Synchrotron Soleil, the monitoring and tuning of thousands of parameters is essential to drive high-performing accelerators and beamlines. To keep track of these parameters and to easily manage large volumes of technical data, an archiving service is a key component of a modern control system like Tango. To achieve this, a high-available archiving service is provided as a feature of the Tango control system. This archiving service stores data coming from the Tango control system into MySQL or Oracle databases. Tree sub-services are provided: 1) An historical service with an archiving period up to 10 seconds; 2) A short term service providing a few weeks retention with a period up to 100 milliseconds; and 3) A snapshot service which takes 'snapshots' of Tango parameters and can reapply them to the control system on user demand. This paper presents how to obtain a high-performance and scalable service based on our feedback after several years of operation. The deployment architecture in the different Tango institutes will then be detailed. The paper concludes with a description of the next steps and incoming features which will be available in the next future. (authors)

  8. New customer services

    DEFF Research Database (Denmark)

    Münster, Marie; Møller Andersen, Frits; Meza, Maria Josefina Figueroa

    2011-01-01

    This chapter focuses on the challenge of motivating energy service customers to make best use of available smart technologies. This can be done through economic incentives, but also through information and education, regulation and reorganisation, and by improving services or customer comfort...

  9. Analyzing Web Service Contracts

    DEFF Research Database (Denmark)

    Cambronero, M.-Emilia; Okika, Joseph C.; Ravn, Anders Peter

    2007-01-01

    Web services should be dependable, because businesses rely on them. For that purpose the Service Oriented Architecture has standardized specifications at a syntactical level. In this paper, we demonstrate how such specifications are used to derive semantic models in the form of (timed) automata...

  10. Information Services Directory

    International Nuclear Information System (INIS)

    1986-08-01

    The Information Services Directory is intended to facilitate participation by states, affected Indian tribes and the public in the Civilian Radioactive Waste Management Program. The Directory is produced by the Information Services Division of the OCRWM's Office of Policy and Outreach and will be updated periodically. It is a reference document that identifies the sources of available program information

  11. Health Care Services

    Science.gov (United States)

    Misuse and Addiction Prevention Finance & Management Services Health Care Services Juvenile Justice , 2017 Warning - A phone number that was once used for the Denali KidCare program is now being used to ask people for their credit card number in order to win a prize. The phone number related to this

  12. Marketing Reference Services.

    Science.gov (United States)

    Norman, O. Gene

    1995-01-01

    Relates the marketing concept to library reference services. Highlights include a review of the literature and an overview of marketing, including research, the marketing mix, strategic plan, marketing plan, and marketing audit. Marketing principles are applied to reference services through the marketing mix elements of product, price, place, and…

  13. Information Services Directory

    International Nuclear Information System (INIS)

    1985-11-01

    The Information Services directory is intended to facilitate participation by states, affected Indian tribes and the public in the Civilian Radioactive Waste Management program. The Directory is produced by the Information Services Division of the OCRWM's Office of Policy and Outreach and will be updated periodically. It is a reference document that identifies the sources of available program information

  14. Hospitality Services Reference Book.

    Science.gov (United States)

    Texas Tech Univ., Lubbock. Home Economics Curriculum Center.

    This reference book provides information needed by employees in hospitality services occupations. It includes 29 chapters that cover the following topics: the hospitality services industry; professional ethics; organization and management structures; safety practices and emergency procedures; technology; property maintenance and repair; purchasing…

  15. Appropriability, services and reputation

    NARCIS (Netherlands)

    Dolfsma, W.A.

    2011-01-01

    The appropriability regime (Teece 1986) that innovating service firms face is generally weaker than what firms in manufacturing sectors face. An important means to appropriate benefits from innovation that service firms can use is their reputation. This conceptual paper offers insights into how a

  16. Inclusive Services Innovation Configuration

    Science.gov (United States)

    Holdheide, Lynn R.; Reschly, Daniel J.

    2011-01-01

    Teacher preparation to deliver inclusive services to students with disabilities is increasingly important because of changes in law and policy emphasizing student access to, and achievement in, the general education curriculum. This innovation configuration identifies the components of inclusive services that should be incorporated in teacher…

  17. Start with Service

    Science.gov (United States)

    Riordan, Emily

    2013-01-01

    Community service has become a key part of the high school experience, with students eager to set themselves apart from one another on the path to college or to find opportunities to discover and develop new passions, creativity, and leadership skills. The author discusses The Green Apple Day of Service, an annual event that brings volunteers from…

  18. Food Service Management

    Science.gov (United States)

    Rappole, C. L.; Louvier, S. A.

    1985-01-01

    A study to design a food service system using current technology to serve a small scale Space Station was conducted. The psychological, sociological and nutritional factors affecting feeding in microgravity conditions was investigated. The logistics of the food service system was defined.

  19. The Service Station.

    Science.gov (United States)

    Ohio State Univ., Columbus. Center for Vocational and Technical Education.

    The purpose of the teacher's guide is to encourage the primary student to expand his or her awareness of jobs within the community. The role of the service station worker is examined, with emphasis on the goods and services provided. Subject areas for which the materials in this guide have potential are social studies, art, and language. Each set…

  20. Coproduction of healthcare service.

    Science.gov (United States)

    Batalden, Maren; Batalden, Paul; Margolis, Peter; Seid, Michael; Armstrong, Gail; Opipari-Arrigan, Lisa; Hartung, Hans

    2016-07-01

    Efforts to ensure effective participation of patients in healthcare are called by many names-patient centredness, patient engagement, patient experience. Improvement initiatives in this domain often resemble the efforts of manufacturers to engage consumers in designing and marketing products. Services, however, are fundamentally different than products; unlike goods, services are always 'coproduced'. Failure to recognise this unique character of a service and its implications may limit our success in partnering with patients to improve health care. We trace a partial history of the coproduction concept, present a model of healthcare service coproduction and explore its application as a design principle in three healthcare service delivery innovations. We use the principle to examine the roles, relationships and aims of this interdependent work. We explore the principle's implications and challenges for health professional development, for service delivery system design and for understanding and measuring benefit in healthcare services. Published by the BMJ Publishing Group Limited. For permission to use (where not already granted under a licence) please go to http://www.bmj.com/company/products-services/rights-and-licensing/

  1. Virtual Libraries: Service Realities.

    Science.gov (United States)

    Novak, Jan

    2002-01-01

    Discussion of changes in society that have resulted from information and communication technologies focuses on changes in libraries and a new market for library services with new styles of clients. Highlights client service issues to be considered when transitioning to a virtual library situation. (Author/LRW)

  2. The Call to Service

    Science.gov (United States)

    Gray, B. Allison

    2009-01-01

    On January 19, 2009, the day before his historic inauguration, President Obama and his wife, Michelle, commemorated Martin Luther King Day by volunteering for various community service projects around the Washington, DC, area. A record number of Americans also participated in the King Day of Service, joining in over 13,000 projects, more than…

  3. Radioactive Sources Service

    CERN Document Server

    2007-01-01

    Please note that the radioactive sources service will be open by appointment only every Monday, Wednesday and Friday during CERN working hours (instead of alternate weeks). In addition, please note that our 2007 schedule is available on our web site: http://cern.ch/service-rp-sources

  4. Laboratories: Integrating Services

    Centers for Disease Control (CDC) Podcasts

    2011-04-04

    This podcast highlights the importance of integrating laboratory services to maximize service delivery to patients.  Created: 4/4/2011 by National Center for HIV/AIDS, Viral Hepatitis, STD, and TB Prevention (NCHHSTP).   Date Released: 4/7/2011.

  5. At your service!

    CERN Multimedia

    Laëtitia Pedroso

    2011-01-01

    Everyone, at some time or another, has needed to get a new key cut, or to have an office painted or to get their hands on a document without knowing who to ask. People who have been at CERN for many years obviously don't experience this very often, but picking their way through the Laboratory's many services can be a real challenge for users and new arrivals. The Service Desk is now there to help !   The service desk team in Building 55. The new Service Desk is a one-stop shop for information on CERN. Physically located in Building 55 it has a single telephone number (77777) and a web portal (the CERN service portal) that can be accessed 24/7, providing all the answers to your logistical questions. The IT and GS Departments have been collaborating on this project for nearly a year and a half. Today, all the services offered by the GS and IT Departments are listed in the CERN service portal. "The CERN service portal is simple to use and works just like a key-word search engine. A list of r...

  6. Product Service Systems

    DEFF Research Database (Denmark)

    Departing from Product Development models based on physical artefacts. Moving towards integrated Product Development and System Operations models suited Product/Service-systems......Departing from Product Development models based on physical artefacts. Moving towards integrated Product Development and System Operations models suited Product/Service-systems...

  7. Over-servicing

    African Journals Online (AJOL)

    The definition of 'over-servicing' in the Guidelines can assist in defining a meaning for ... As South Africa (SA) has no ethical guidelines for practitioners defining ... principle applies to referrals to another healthcare practitioner for a service or a procedure ... 'Underservicing' generally means failing to provide a patient with.

  8. Logistics Services Communication

    CERN Multimedia

    2006-01-01

    Members of the personnel are invited to take note that only parcels corresponding to official orders or contracts will be handled at CERN. Individuals are not authorisedto have private merchandise delivered to them at CERN and private deliveries will not be accepted by the Goods Reception services. Thank you for your understanding. Logistics Services - FI Department - 79947

  9. Logistics Services Communication

    CERN Document Server

    2006-01-01

    Members of the personnel are invited to take note that only parcels corresponding to official orders or contracts will be handled at CERN. Individuals are not authorised to have private merchandise delivered to them at CERN and private deliveries will not be accepted by the Goods Reception services. Thank you for your understanding. Logistics Services - FI Department - 79947

  10. Managing customer service.

    Science.gov (United States)

    Paget, Zoe

    2015-02-28

    Zoe Paget is the customer services manager at YourVets. Her role includes managing the company's call centre, social media marketing, working with the marketing department to develop customer care initiatives and reporting service levels to the company's directors. British Veterinary Association.

  11. Mass Customization Services

    DEFF Research Database (Denmark)

    Friedrich, Gerhard

    Topics of the IMCM’08 & PETO’08 and this book are: Mass customization in service, mass customizing financial services, mass customization in supply networks, implementation issues in logistics, product life cycle and mass customization. The research field of mass customization is more than 15 years...

  12. [Marketing in health service].

    Science.gov (United States)

    Ameri, Cinzia; Fiorini, Fulvio

    2014-01-01

    The gradual emergence of marketing activities in public health demonstrates an increased interest in this discipline, despite the lack of an adequate and universally recognized theoretical model. For a correct approach to marketing techniques, it is opportune to start from the health service, meant as a service rendered. This leads to the need to analyse the salient features of the services. The former is the intangibility, or rather the ex ante difficulty of making the patient understand the true nature of the performance carried out by the health care worker. Another characteristic of all the services is the extreme importance of the regulator, which means who performs the service (in our case, the health care professional). Indeed the operator is of crucial importance in health care: being one of the key issues, he becomes a part of the service itself. Each service is different because the people who deliver it are different, furthermore there are many variables that can affect the performance. Hence it arises the difficulty in measuring the services quality as well as in establishing reference standards.

  13. REMINDER FROM MEDICAL SERVICE

    CERN Multimedia

    Service Médical

    2000-01-01

    For medical problems, we would like to remind all personnel working on the CERN sites, be they staff or from outside firms, that they are welcome at the Infirmary, building 57, ground floor.For information, call the Nurses- on Telephone73802- by electronic mailInfirmary.Service@cern.chMarion.Diedrich@cern.chJanet.Doody@cern.chMireille.Vosdey@cern.chMedical Service

  14. Advanced Service Offshore Outsourcing

    DEFF Research Database (Denmark)

    Brandl, Kristin; Jensen, Peter D. Ørberg; Lind, Manya Jaura

    2018-01-01

    the capabilities, where the deficient development of one capability can be mitigated by the development of another capability (firm-internal determinants). Grounded in organization and service production theory, the paper contributes to the thematic literature on service offshoring and literature on organizational...

  15. Orkestre er public service

    DEFF Research Database (Denmark)

    Fjeldsøe, Michael

    2017-01-01

    kommentar til debatten om danske symfoniorkestre - kritik af Informations manglende forståelse af europæiske radiofoniers orkestres rolle som public service......kommentar til debatten om danske symfoniorkestre - kritik af Informations manglende forståelse af europæiske radiofoniers orkestres rolle som public service...

  16. Senior and Disabilities Services

    Science.gov (United States)

    State Employees Division of Senior and Disabilities Services DHSS State of Alaska Home Divisions and ; Assistance Senior Benefits Program Medicare Substance Abuse Treatment Alaska Tribal Child Welfare Compact ; Senior and Disabilities Services Page Content Director Duane Mayes photo image. Duane Mayes Director

  17. Formation of Service Ecosystems

    DEFF Research Database (Denmark)

    Jonas, Julia M.; Sörhammar, David; Satzger, Gerhard

    – i.e. the “birth phase” (Moore, 2009) of a service ecosystem. This paper, therefore, aims to explore how the somewhat “magic” processes of service ecosystem formation that are being taken for granted actually occur. Methodology/Approach: Building on a review of core elements in the definitions...... for Harvard students) or value proposition (share messages, photos, videos, etc. with friends). Processes of configuring actors, resources, and value propositions are influenced by the structural embeddedness of the service ecosystem (e.g., regional infrastructure, existing networks of actors, or resource...... availability) as well as guided by the actors’ own and shared institutions (e.g., rules, norms,and beliefs).We contextualize each starting point with illustrative cases and analyze the service ecosystem configuration process: “Axoon/Trumpf” (initiated by resources), “JOSEPHS – the service manufactory...

  18. DIRAC distributed computing services

    International Nuclear Information System (INIS)

    Tsaregorodtsev, A

    2014-01-01

    DIRAC Project provides a general-purpose framework for building distributed computing systems. It is used now in several HEP and astrophysics experiments as well as for user communities in other scientific domains. There is a large interest from smaller user communities to have a simple tool like DIRAC for accessing grid and other types of distributed computing resources. However, small experiments cannot afford to install and maintain dedicated services. Therefore, several grid infrastructure projects are providing DIRAC services for their respective user communities. These services are used for user tutorials as well as to help porting the applications to the grid for a practical day-to-day work. The services are giving access typically to several grid infrastructures as well as to standalone computing clusters accessible by the target user communities. In the paper we will present the experience of running DIRAC services provided by the France-Grilles NGI and other national grid infrastructure projects.

  19. A Web service substitution method based on service cluster nets

    Science.gov (United States)

    Du, YuYue; Gai, JunJing; Zhou, MengChu

    2017-11-01

    Service substitution is an important research topic in the fields of Web services and service-oriented computing. This work presents a novel method to analyse and substitute Web services. A new concept, called a Service Cluster Net Unit, is proposed based on Web service clusters. A service cluster is converted into a Service Cluster Net Unit. Then it is used to analyse whether the services in the cluster can satisfy some service requests. Meanwhile, the substitution methods of an atomic service and a composite service are proposed. The correctness of the proposed method is proved, and the effectiveness is shown and compared with the state-of-the-art method via an experiment. It can be readily applied to e-commerce service substitution to meet the business automation needs.

  20. Conceptualizing smart service systems

    DEFF Research Database (Denmark)

    Beverungen, Daniel; Müller, Oliver; Matzner, Martin

    2017-01-01

    Recent years have seen the emergence of physical products that are digitally networked with other products and with information systems to enable complex business scenarios in manufacturing, mobility, or healthcare. These “smart products”, which enable the co-creation of “smart service” that is b......Recent years have seen the emergence of physical products that are digitally networked with other products and with information systems to enable complex business scenarios in manufacturing, mobility, or healthcare. These “smart products”, which enable the co-creation of “smart service......” that is based on monitoring, optimization, remote control, and autonomous adaptation of products, profoundly transform service systems into what we call “smart service systems”. In a multi-method study that includes conceptual research and qualitative data from in-depth interviews, we conceptualize “smart...... service” and “smart service systems” based on using smart products as boundary objects that integrate service consumers’ and service providers’ resources and activities. Smart products allow both actors to retrieve and to analyze aggregated field evidence and to adapt service systems based on contextual...

  1. The new Service Desk

    CERN Multimedia

    2011-01-01

    The Service Desk as single point of contact will replace the IT Help Desk and the SEM Support Help Desk as of the 15 February. In a joint effort to improve the services provided by IT and GS Departments, the following changes will be introduced as of the 15 February: One phone number to remember: 77777;   You will be provided access to a Service Portal from the CERN Home page under the heading “Services”. This Service Portal allows ‘google like’ searching as well as the creation of service requests (such as: painting) and incident tickets (such as: printing);   A service counter will welcome you on the 2nd floor of Building 55 and help you between 7h30 and 18h30 during CERN working days;   Emails to computing.helpdesk@cern.ch, sem.support@cern.ch or to similar ‘support-line’ email addresses will be handled as before. Below the surface a lot is changing (new tool including a service portal, ne...

  2. 75 FR 33740 - Indoor Tanning Services; Cosmetic Services; Excise Taxes

    Science.gov (United States)

    2010-06-15

    ... 1545-BJ40 Indoor Tanning Services; Cosmetic Services; Excise Taxes AGENCY: Internal Revenue Service.... 7805. * * * Par. 5. Section 49.0-3 is added to read as follows: Sec. 49.0-3 Introduction; cosmetic...--Cosmetic Services Sec. 49.5000B-1 Indoor tanning services. [The text of this proposed Sec. 49.5000B-1 is...

  3. A Predictive Model of Surface Warfare Officer Retention: Factors Affecting Turnover

    National Research Council Canada - National Science Library

    Gjurich, Gregory

    1999-01-01

    Junior Surface Warfare Officer retention is in a crisis. The Surface Warfare Officer community anticipates an inability to fill Department Head billets due to the number of junior Surface Warfare Officers leaving military service...

  4. Medical Service Information

    CERN Multimedia

    GS Department

    2010-01-01

    The Medical Service is pleased to inform you that a psychologist specialising in psychotherapy (member of the Swiss Federation of Psychologists- FSP), Mrs Sigrid Malandain, will be starting work at the CERN on 1 November 2010, in the premises of the Medical Service, Building 57-1-024. Members of CERN personnel can request individual consultations, by appointment, in French or in English, on Tuesdays and Thursdays by calling 78435 (Medical Service secretariat) or sending an e-mail to psychologist-me@cern.ch.

  5. ACB Service Final Closure

    CERN Multimedia

    IT Department

    2004-01-01

    As previously announced in CERN weekly Bulletin 18/2004 of 26 April 2004, and following a discussion at the Desktop Forum on 28 October, the Automatic Call Back (ACB) service will be definitely closed on Friday 10 December 2004. If the ACB phone number is dialed after that date over plain telephone or ISDN, the call will remain unanswered. Therefore, the remaining ACB users are encouraged to switch as soon as possible to ISPs (Internet Service Providers) which provide equivalent or better service. Some suggestions on how to make alternative arrangements have been made available on the Remote Access web site. IT Department

  6. ACB Service Final Closure

    CERN Multimedia

    IT Department

    2004-01-01

    As previously announced in CERN weekly Bulletin 18/2004 of 26th April 2004, and following a discussion at the Desktop Forum on 28th October, the Automatic Call Back (ACB) service will be definitely closed on Friday 10th December 2004. If the ACB phone number is dialed after that date over plain telephone or ISDN, the call will remain unanswered. Therefore, the remaining ACB users are encouraged to switch as soon as possible to ISPs (Internet Service Providers) which provide equivalent or better service. Some suggestions on how to make alternative arrangements have been made available on the Remote Access web site: http://www.cern.ch/ras IT Department

  7. Women in service uniforms

    Directory of Open Access Journals (Sweden)

    Hanna Karaszewska

    2012-12-01

    Full Text Available The article discusses the problems of women who work in the uniformed services with the particular emphasis on the performing of the occupation of the prison service. It presents the legal issues relating to equal treatment of men and women in the workplace, formal factors influencing their employment, the status of women in prison, and the problems of their conducting in the professional role. The article also presents the results of research conducted in Poland and all over the world, on the functioning of women in prison and their relations with officers of the Prison Service, as well as with inmates.

  8. Programming NET Web Services

    CERN Document Server

    Ferrara, Alex

    2007-01-01

    Web services are poised to become a key technology for a wide range of Internet-enabled applications, spanning everything from straight B2B systems to mobile devices and proprietary in-house software. While there are several tools and platforms that can be used for building web services, developers are finding a powerful tool in Microsoft's .NET Framework and Visual Studio .NET. Designed from scratch to support the development of web services, the .NET Framework simplifies the process--programmers find that tasks that took an hour using the SOAP Toolkit take just minutes. Programming .NET

  9. Ecosystem services in ECOCLIM

    DEFF Research Database (Denmark)

    Sørensen, Lise Lotte; Boegh, Eva; Bendtsen, J

    that actions initiated to reduce anthropogenic GHG emissions are sustainable and not destructive to existing ecosystem services. Therefore it is important to address i.e. land use change in relation to the regulating services of the ecosystems, such as carbon sequestration and climate regulation. At present...... a thorough understanding of the ecosystem processes controlling the uptake or emissions of GHG is fundamental. Here we present ECOCLIM in the context of ecosystem services and the experimental studies within ECOCLIM which will lead to an enhanced understanding of Danish ecosystems....

  10. Morocco - Financial Services

    Data.gov (United States)

    Millennium Challenge Corporation — The final evaluation of the Financial Services Project (FSP), undertaken by North South Consultants Exchange (NSCE), was undertaken from 17 April to end of September...

  11. JALFHCC - Patient Registration Service

    Data.gov (United States)

    Department of Veterans Affairs — The Captain James A. Lovell Federal Health Care Center (JALFHCC) Patient Registration Service supports the operation of the first VA/Navy Federal Health Care Center...

  12. ParticipantService

    Data.gov (United States)

    Department of Veterans Affairs — Given a VeteranÆs File Number or Social Security Number the service will return information about the other people and organizations related to the Veteran (family...

  13. Hospital Service Area File

    Data.gov (United States)

    U.S. Department of Health & Human Services — This file is derived from the calendar year inpatient claims data. The records contain number of discharges, length of stay, and total charges summarized by provider...

  14. Rehabilitation and Prosthetic Services

    Science.gov (United States)

    ... Review Resources AT Education Blind Rehab Chiropractic Service Polytrauma/TBI Prosthetics & Sensory Aids Recreation Therapy More Health ... Military Sexual Trauma PTSD Research (MIRECC) Military Exposures Polytrauma Rehabilitation Spinal Cord Injury Telehealth Womens Health Issues ...

  15. Marketing School Food Services.

    Science.gov (United States)

    Wood, Wilma

    1990-01-01

    Marketing the food service program in an Ohio district is directed toward the students and also at the community, school administrators, teachers, and employees. Students are encouraged to follow a healthier way of eating. (MLF)

  16. VnpPersonService

    Data.gov (United States)

    Department of Veterans Affairs — Common Web Service for VONAPP. Retrieves, creates, updates and deletes a veteranÆs VNP_PERSON record in the Corporate database for a claim selected in the GUI by the...

  17. Geological Services Laboratory

    Data.gov (United States)

    Federal Laboratory Consortium — Researchers use computed tomography (CT) scanners at NETL’s Geological Services Laboratory in Morgantown, WV, to peer into geologic core samples to determine how...

  18. Data Element Registry Services

    Data.gov (United States)

    U.S. Environmental Protection Agency — Data Element Registry Services (DERS) is a resource for information about value lists (aka code sets / pick lists), data dictionaries, data elements, and EPA data...

  19. Financial Services Industry

    National Research Council Canada - National Science Library

    Arezo, Gullab; Billingslea, Willie D; Brooks, James V; Brown, Jeffery D; Cotton, Cheryl; Determan, Deborah A; Dzurenko, Monte S; Egentowich, John; Greenwald, Michael N; Keegan, Matthew

    2006-01-01

    .... The financial services industry impacts the daily lives of all Americans. They rely on it to save for their retirement and their children's education, pay their bills, insure against risks, and buy their homes and automobiles...

  20. Airport Status Web Service

    Data.gov (United States)

    Department of Transportation — A web service that allows end-users the ability to query the current known delays in the National Airspace System as well as the current weather from NOAA by airport...

  1. Facility Focus: Food Service.

    Science.gov (United States)

    College Planning & Management, 2002

    2002-01-01

    Describes the Hawthorn Court Community Center at Iowa State University, Ames, and the HUB-Robeson Center at Pennsylvania State University. Focuses on the food service offered in these new student-life buildings. Includes photographs. (EV)

  2. Mapping cultural ecosystem services:

    DEFF Research Database (Denmark)

    Paracchini, Maria Luisa; Zulian, Grazia; Kopperoinen, Leena

    2014-01-01

    Research on ecosystem services mapping and valuing has increased significantly in recent years. However, compared to provisioning and regulating services, cultural ecosystem services have not yet been fully integrated into operational frameworks. One reason for this is that transdisciplinarity...... surveys are a main source of information. Among cultural ecosystem services, assessment of outdoor recreation can be based on a large pool of literature developed mostly in social and medical science, and landscape and ecology studies. This paper presents a methodology to include recreation...... in the conceptual framework for EU wide ecosystem assessments (Maes et al., 2013), which couples existing approaches for recreation management at country level with behavioural data derived from surveys, and population distribution data. The proposed framework is based on three components: the ecosystem function...

  3. Agricultural Research Service

    Science.gov (United States)

    ... Menu United States Department of Agriculture Agricultural Research Service Research Research Home National Programs Research Projects Scientific Manuscripts International Programs Scientific Software/Models Databases and Datasets Office of Scientific Quality ...

  4. Voluntary Service System (VSS)

    Data.gov (United States)

    Department of Veterans Affairs — Voluntary Service System (VSS) is a national-level application which replaced the site-based Voluntary Timekeeping System (VTK). VTK was used for many years at the...

  5. Provider of Services File

    Data.gov (United States)

    U.S. Department of Health & Human Services — The POS file contains data on characteristics of hospitals and other types of healthcare facilities, including the name and address of the facility and the type of...

  6. BioServices

    DEFF Research Database (Denmark)

    Cokelaer, Thomas; Pultz, Dennis; Harder, Lea M

    2013-01-01

    Web interfaces provide access to numerous biological databases. Many can be accessed to in a programmatic way thanks to Web Services. Building applications that combine several of them would benefit from a single framework....

  7. Rethinking Lean Service

    Science.gov (United States)

    Seddon, John; O'Donovan, Brendan; Zokaei, Keivan

    Ever since Levitt's influential Harvard Business Review article 'Production-Line Approach to Service' was published in 1972, it has been common for services to be treated like production lines in both the academic literature and more widely in management practice. The belief that achieving economies of scale will reduce unit costs is a common feature of management decision-making. As technological advancement has produced ever more sophisticated IT and telephony, it has become increasingly easier for firms to standardise and off-shore services. The development of the 'lean' literature has only helped to emphasise the same underlying management assumptions: by managing cost and workers' activity, organisational performance is expected to improve. This chapter argues that through misinterpretation of the core paradigm 'lean' has become subsumed into the 'business as usual' of conventional service management. As a result, 'lean' has become synonymous with 'process efficiency' and the opportunity for significant performance improvement - as exemplified by Toyota - has been missed.

  8. Transportation Services Index

    Data.gov (United States)

    Department of Transportation — The TSI is a monthly measure of the volume of services performed by the for-hire transportation sector. The index covers the activities of for-hire freight carriers,...

  9. Home Care Services

    Science.gov (United States)

    Home care is care that allows a person with special needs stay in their home. It might be for people who are getting ... are chronically ill, recovering from surgery, or disabled. Home care services include Personal care, such as help ...

  10. Complex Deployed Responsive Service

    Science.gov (United States)

    Parry, Glenn; McLening, Marc; Caldwell, Nigel; Thompson, Rob

    A pizza restaurant must provide product, in the form of the food and drink, and service in the way this is delivered to the customer. Providing this has distinct operational challenges, but what if the restaurant also provides a home delivery service? The service becomes deployed as the customer is no-longer co-located with the production area. The business challenge is complicated as service needs to be delivered within a geographic region, to time or the pizza will be cold, and within a cost that is not ­prohibitive. It must also be responsive to short term demand; needing to balance the number of staff it has available to undertake deliveries against a forecast of demand.

  11. Distributed Web Service Repository

    Directory of Open Access Journals (Sweden)

    Piotr Nawrocki

    2015-01-01

    Full Text Available The increasing availability and popularity of computer systems has resulted in a demand for new, language- and platform-independent ways of data exchange. That demand has in turn led to a significant growth in the importance of systems based on Web services. Alongside the growing number of systems accessible via Web services came the need for specialized data repositories that could offer effective means of searching of available services. The development of mobile systems and wireless data transmission technologies has allowed the use of distributed devices and computer systems on a greater scale. The accelerating growth of distributed systems might be a good reason to consider the development of distributed Web service repositories with built-in mechanisms for data migration and synchronization.

  12. A customer service journey.

    Science.gov (United States)

    VanDecandelaere, Traci

    2012-01-01

    Converting security team members from simple rule enforcers to superior customer service providers required changes in leadership attitudes, rules, training, and other security traditions, but it has paid off in staff performance and recognition, according to the author.

  13. Financial Investment Services Regulation

    Directory of Open Access Journals (Sweden)

    Gabriela Anghelache

    2006-02-01

    Afterwards, the focus is set on the transparency and integrity of the operations. Another aspect is about the free circulation of services and about the role of the clearing fund, being distinguished all the sensitive elements this fund raises.

  14. 75 FR 22689 - Fiscal Service

    Science.gov (United States)

    2010-04-29

    ... the U.S. Department of the Treasury, Financial Management Service, Financial Accounting and Services..., 2010. Sandra Paylor-Sanders, Acting Director, Financial Accounting and Services Division. [FR Doc. 2010... Bonding Company AGENCY: Financial Management Service, Fiscal Service, Department of the Treasury. ACTION...

  15. 77 FR 32178 - Fiscal Service

    Science.gov (United States)

    2012-05-31

    ... of the Treasury, Financial Management Service, Financial Accounting and Services Division, Surety... Carrico, Director, Financial Accounting and Services Division. [FR Doc. 2012-13044 Filed 5-30-12; 8:45 am...: Alterra Reinsurance USA, Inc. AGENCY: Financial Management Service, Fiscal Service, Department of the...

  16. Forensic mental health services: Current service provision and ...

    African Journals Online (AJOL)

    Forensic mental health services: Current service provision and planning for a prison mental health service in the Eastern Cape. Kiran Sukeri, Orlando A. Betancourt, Robin Emsley, Mohammed Nagdee, Helmut Erlacher ...

  17. FRAMATOME nuclear services

    International Nuclear Information System (INIS)

    Delorme, H.; Buttin, J.

    1985-05-01

    FRAMATOME is a French company whose main activities since 1958 have been the design and manufacture of standardized PWR Nuclear Steam Supply Systems. FRAMATOME builds the Reactor Coolant System components and installs and starts-up the extended Nuclear Steam Supply Systems. In addition to the supply of spare parts of tooling, the services offered by Framatome are implementation of backfits aimed at performance and safety improvement and equipment reliability, technical assistance and, maintenance and repair services

  18. Women in service uniforms

    OpenAIRE

    Hanna Karaszewska; Maciej Muskała

    2012-01-01

    The article discusses the problems of women who work in the uniformed services with the particular emphasis on the performing of the occupation of the prison service. It presents the legal issues relating to equal treatment of men and women in the workplace, formal factors influencing their employment, the status of women in prison, and the problems of their conducting in the professional role. The article also presents the results of research conducted in Poland and all over the world, on th...

  19. Guide to legal services

    International Nuclear Information System (INIS)

    Anon.

    1992-01-01

    This is a directory of law firms that provide services to the independent energy industry. The directory lists the firm's name, address, telephone and FAX numbers, and the name of a contact person. Included is a description of the specialties or services offered by the firm in the area of independent energy projects; some of these include regulatory, tax, fuel supply, operations and maintenance, environmental, real estate, government contracts and bankruptcy

  20. Calgary Laboratory Services

    Directory of Open Access Journals (Sweden)

    James R. Wright MD, PhD

    2015-12-01

    Full Text Available Calgary Laboratory Services provides global hospital and community laboratory services for Calgary and surrounding areas (population 1.4 million and global academic support for the University of Calgary Cumming School of Medicine. It developed rapidly after the Alberta Provincial Government implemented an austerity program to address rising health care costs and to address Alberta’s debt and deficit in 1994. Over roughly the next year, all hospital and community laboratory test funding within the province was put into a single budget, fee codes for fee-for-service test billing were closed, roughly 40% of the provincial laboratory budget was cut, and roughly 40% of the pathologists left the province of Alberta. In Calgary, in the face of these abrupt changes in the laboratory environment, private laboratories, publicly funded hospital laboratories and the medical school department precipitously and reluctantly merged in 1996. The origin of Calgary Laboratory Services was likened to an “unhappy shotgun marriage” by all parties. Although such a structure could save money by eliminating duplicated services and excess capacity and could provide excellent city-wide clinical service by increasing standardization, it was less clear whether it could provide strong academic support for a medical school. Over the past decade, iterations of the Calgary Laboratory Services model have been implemented or are being considered in other Canadian jurisdictions. This case study analyzes the evolution of Calgary Laboratory Services, provides a metric-based review of academic performance over time, and demonstrates that this model, essentially arising as an unplanned experiment, has merit within a Canadian health care context.

  1. Financing Public Service Broadcasting

    DEFF Research Database (Denmark)

    Berg, Christian Edelvold; Lund, Anker Brink

    2012-01-01

    Broadcasting (PSB) financing regimes in Europe, concluding that Denmark, Finland, Iceland, Norway, and Sweden may still be considered conventional, licence fee PSB countries, but with some interesting differences in relation to competitive and market oriented alternatives of resource provision......Recently several European countries have abolished the traditional public service licence fee system, replacing it with direct public funding. But except for Iceland, the Nordic countries have not followed suit. The article discusses this development within a comparative framework of Public Service...

  2. Programming WCF Services

    CERN Document Server

    Lowy, Juval

    2008-01-01

    Programming WCF Services is the authoritative, bestselling introduction to Microsoft's unified platform for developing service-oriented applications (SOA) on Windows. This relentlessly practical book provides insight, not documentation, to help you learn the topics and skills you need for building WCF-based applications. Written by Microsoft software legend Juval Lowy, this new edition is revised for the latest productivity-enhancing features of C# 3.0 and the .NET 3.5 SP1 Framework.

  3. Approaching Service Innovation Patterns

    OpenAIRE

    Andrea NAGY

    2013-01-01

    The present paper aims at analyzing the types of innovation in the field of services. First, the concept of innovation is defined and second, field literature is reviewed from the perspective of service innovation. The main types of innovation are identified based on several attempts at defining innovation, the most notable being Schumpeter’s. Thus, it is possible to approach concepts such as product and process innovation, incremental and radical innovation. Another aim has been to regard se...

  4. Expert auditors’ services classification

    OpenAIRE

    Jolanta Wisniewska

    2013-01-01

    The profession of an expert auditor is a public trust occupation with a distinctive feature of taking responsibility for actions in the public interest. The main responsibility of expert auditors is performing financial auditing; however, expert auditors are prepared to carry out different tasks which encompass a wide plethora of financial and auditing services for different kinds of institutions and companies. The aim of the article is first of all the description of expert auditors’ service...

  5. MANAGING SERVICE QUALITY

    OpenAIRE

    Andreea BUDEANU

    2015-01-01

    Services are today the dominant sector of the economic activity both in terms of economic performance and labor utilization. Becoming an essential part of today’s society, they are considered the basis of a healthy economy, fact that has increased the importance of services and the research in the field. One of the biggest challenges regarding this sector is the evaluation and assurance of quality. There is still a lack of unanimity regarding the definitions, measurement procedures and the a...

  6. REMINDER FROM MEDICAL SERVICE

    CERN Multimedia

    Service Médical

    2000-01-01

    For medical problems, we would like to remind all personnel working on the CERN sites, be they staff or from outside firms, that they are welcome at the Infirmary, building 57, ground floor. For information, call the Nurses on telephone: 73802. by electronic mail to: Infirmary.Service@cern.chMarion.Diedrich@cern.ch Janet.Doody@cern.ch Mireille.Vosdey@cern.ch Medical Service

  7. REMINDER FROM MEDICAL SERVICE

    CERN Multimedia

    2003-01-01

    For medical problems, we would like to remind all personnel working on the CERN sites, staff members or from outside firms, that they are welcome at the Infirmary, building 57, ground floor. For information, call the nurses - on telephone: 73802 - by e-mail:Service.Médical@cern.ch Francoise.Lebrun-Klauser@cern.ch Mireille.Vosdey@cern.ch Katie.Warrillow-Thomson@cern.ch Medical Service

  8. REMINDER FROM MEDICAL SERVICE

    CERN Multimedia

    Medical Service

    2002-01-01

    For medical problems, we would like to remind all personnel working on the CERN sites, staff members or from outside firms, that they are welcome at the Infirmary, building 57, ground floor. For information, call the nurses: on telephone: 73802 by e-mail: Service.Medical@cern.ch Francoise.Lebrun-Klauser@cern.ch Mireille.Vosdey@cern.ch Katie.Warrillow-Thomson@cern.ch Medical Service

  9. REMINDER FROM MEDICAL SERVICE

    CERN Multimedia

    2003-01-01

    For medical problems, we would like to remind all personnel working on the CERN sites, staff members or from outside firms, that they are welcome at the Infirmary, building 57, ground floor. For information, call the nurses - on telephone: 73802 - by e-mail: Service.Médical@cern.ch Francoise.Lebrun-Klauser@cern.ch Mireille.Vosdey@cern.ch Katie.Warrillow-Thomson@cern.ch Medical Service

  10. REMINDER FROM MEDICAL SERVICE

    CERN Multimedia

    Medical Service

    2000-01-01

    For medical problems, we would like to remind all personnel working on the CERN sites, be they staff or from outside firms, that they are welcome at the Infirmary, building 57, ground floor.For information, call the Nurses on Telephone: 73802 or by electronic mail:Infirmary.Service@cern.chMarion.Diedrich@cern.ch Janet.Doody@cern.ch Mireille.Vosdey@cern.chMedicalService

  11. Reminder from Medical Service

    CERN Multimedia

    2003-01-01

    For medical problems, we would like to remind all personnel working on the CERN sites, staff members or from outside firms, that they are welcome at the Infirmary, building 57, ground floor. For information, contact the nurses on telephone: 73802 by e-mail: Service.Médical@cern.ch Francoise.Lebrun-Klauser@cern.ch Mireille.Vosdey@cern.ch Katie.Warrillow-Thomson@cern.ch Medical Service

  12. REMINDER FROM MEDICAL SERVICE

    CERN Multimedia

    Service médical

    2000-01-01

    For medical problems, we would like to remind all personnel working on the CERN sites,be they staff or from outside firms, that they are welcome at the Infirmary, building 57, ground floor.For information, call the Nurseson telephone: 73802.by electronic mail to:Infirmary.Service@cern.chMarion.Diedrich@cern.ch Janet.Doody@cern.ch Mireille.Vosdey@cern.chMedicalService

  13. Reminder from Medical Service

    CERN Multimedia

    Medical Service

    2004-01-01

    For medical problems, we would like to remind all personnel working on the CERN sites, staff members or from outside firms, that they are welcome at the Infirmary, building 57, ground floor. For information, call the nurses on telephone: 73802 by e-mail: Service.Medical@cern.ch Francoise.Lebrun-Klauser@cern.ch Mireille.Vosdey@cern.ch Katie.Warrillow-Thomson@cern.ch Medical Service

  14. Programming WCF Services

    CERN Document Server

    Lowy, Juval

    2008-01-01

    Written by Microsoft software legend Juval Lowy, Programming WCF Services is the authoritative introduction to Microsoft's new, and some say revolutionary, unified platform for developing service-oriented applications (SOA) on Windows. Relentlessly practical, the book delivers insight, not documentation, to teach developers what they need to know to build the next generation of SOAs. Not only will this book make you a WCF expert, it will deliver techniques and guidance to become a better software engineer. It's the Rosetta Stone of WCF.

  15. Industrial services at CERN

    CERN Multimedia

    2002-01-01

    The Bulletin looks at industrial services contracts and the real impact of the cost reductions at CERN. The level of industrial services contracts varies from one phase to another. For example, during the dismantling of LEP (photo) it rose substiantially to fall again at the end of dismantling. Industrial services contracts are an important resource for CERN. The level and nature of such contracts changes according to the phase of operation of the Laboratory. A construction phase, as for the LHC, requires a higher level of industrial services contracts compared with a period of normal running. During the operation of LEP, industrial services contracts were thus maintained at a level of 120 MCHF per year. The level rose to 156 MCHF in 2001 to include contracts awarded for dismantling LEP, and fell to about 144 MCHF in 2002 when the dismantling was complete. During the whole LHC construction period, up to 2007, industrial services spending will be stable in the range 135-140 MCHF per year. For the running pe...

  16. Fishing for ecosystem services.

    Science.gov (United States)

    Pope, Kevin L; Pegg, Mark A; Cole, Nicholas W; Siddons, Stephen F; Fedele, Alexis D; Harmon, Brian S; Ruskamp, Ryan L; Turner, Dylan R; Uerling, Caleb C

    2016-12-01

    Ecosystems are commonly exploited and manipulated to maximize certain human benefits. Such changes can degrade systems, leading to cascading negative effects that may be initially undetected, yet ultimately result in a reduction, or complete loss, of certain valuable ecosystem services. Ecosystem-based management is intended to maintain ecosystem quality and minimize the risk of irreversible change to natural assemblages of species and to ecosystem processes while obtaining and maintaining long-term socioeconomic benefits. We discuss policy decisions in fishery management related to commonly manipulated environments with a focus on influences to ecosystem services. By focusing on broader scales, managing for ecosystem services, and taking a more proactive approach, we expect sustainable, quality fisheries that are resilient to future disturbances. To that end, we contend that: (1) management always involves tradeoffs; (2) explicit management of fisheries for ecosystem services could facilitate a transition from reactive to proactive management; and (3) adaptive co-management is a process that could enhance management for ecosystem services. We propose adaptive co-management with an ecosystem service framework where actions are implemented within ecosystem boundaries, rather than political boundaries, through strong interjurisdictional relationships. Published by Elsevier Ltd.

  17. [Urban ecosystem services: A review].

    Science.gov (United States)

    Mao, Qi-zheng; Huang, Gan-lin; Wu, Jian-guo

    2015-04-01

    Maintaining and improving ecosystem services in urban areas and human well-being are essential for sustainable development and therefore constitute an important topic in urban ecology. Here we reviewed studies on ecosystem services in urban areas. Based on the concept and classification of urban ecosystem services, we summarized characteristics of urban ecosystem services, including the human domination, high demand of ecosystem services in urban areas, spatial heterogeneity and temporal dynamics of ecosystem services supply and demand in urban areas, multi-services of urban green infrastructures, the socio-economic dimension of ecosystem services supply and ecosystem disservices in urban areas. Among different urban ecosystem services, the regulating service and cultural service are particularly indispensable to benefit human health. We pointed out that tradeoffs among different types of ecosystem services mostly occur between supportive service and cultural service, as well as regulating service and cultural service. In particular, we emphasized the relationship between landscape design (i.e. green infrastructure) and ecosystem services supply. Finally, we discussed current gaps to link urban ecosystem services studies to landscape design and management and pointed out several directions for future research in urban ecosystem services.

  18. Penetrating Internet Information Services (IIS).

    African Journals Online (AJOL)

    PROF. O. E. OSUAGWU

    2013-12-01

    Dec 1, 2013 ... Information Services (IIS) packages have been presented. Note that while some of ... encompasses a variety of services including FTP, SMTP ..... for Web-based Distributed Authoring ... denial-of-service vulnerabilities we have.

  19. The science of service systems

    CERN Document Server

    Demirkan, Haluk; Krishna, Vikas

    2011-01-01

    This book presents a multidisciplinary and multisectoral perspective on the nature of service systems, on research and practice in service and on the future directions to advance service science.  It offers theory-based research with actionable results.

  20. 31 CFR 538.406 - Exportation of services; performance of service contracts; legal services.

    Science.gov (United States)

    2010-07-01

    ... 31 Money and Finance: Treasury 3 2010-07-01 2010-07-01 false Exportation of services; performance of service contracts; legal services. 538.406 Section 538.406 Money and Finance: Treasury Regulations... SUDANESE SANCTIONS REGULATIONS Interpretations § 538.406 Exportation of services; performance of service...

  1. Service validity and service reliability of search, experience and credence services. A scenario study

    NARCIS (Netherlands)

    Galetzka, Mirjam; Verhoeven, J.W.M.; Pruyn, Adriaan T.H.

    2006-01-01

    The purpose of this research is to add to our understanding of the antecedents of customer satisfaction by examining the effects of service reliability (Is the service “correctly” produced?) and service validity (Is the “correct” service produced?) of search, experience and credence services.

  2. Conceptual service architecture for adaptive mobile location services

    DEFF Research Database (Denmark)

    Schou, Saowanee

    2008-01-01

    This paper presents a conceptual service architecture for adaptive mobile location services designed to be used on the next generation wireless network. The developed service architecture consists of a set of concepts, principles, rules and guidelines for constructing, deploying, and operating...... the mobile location services. The service architecture identifies the components required to build the mobile location services and describes how these components are combined and how they should interact. As a means of exploring the developed conceptual service architecture, an illustrative case study...... of a new-concept tracking service is chosen to demonstrate the applicability of the architecture. Through the case study, the service request and response processes will be illustrated. New possible service functions provided by the developed service architecture will be examined and discussed...

  3. The Dilemma of Service Productivity and Service Innovation

    Science.gov (United States)

    Aspara, Jaakko; Klein, Jan F.; Luo, Xueming; Tikkanen, Henrikki

    2017-01-01

    We conduct a systematic exploratory investigation of the effects of firms’ existing service productivity on the success of their new service innovations. Although previous research extensively addresses service productivity and service innovation, this is the first empirical study that bridges the gap between these two research streams and examines the links between the two concepts. Based on a comprehensive data set of new service introductions in a financial services market over a 14-year period, we empirically explore the relationship between a firm’s existing service productivity and the firm’s success in introducing new services to the market. The results unveil a fundamental service productivity-service innovation dilemma: Being productive in existing services increases a firm’s willingness to innovate new services proactively but decreases the firm’s capabilities of bringing these services to the market successfully. We provide specific insights into the mechanism underlying the complex relationship between a firm’s productivity in existing services, its innovation proactivity, and its service innovation success. For managers, we not only unpack and elucidate this dilemma but also demonstrate that a focused customer scope and growth market conditions may enable firms to mitigate the dilemma and successfully pursue service productivity and service innovation simultaneously. PMID:29706764

  4. 75 FR 79052 - Excepted Service

    Science.gov (United States)

    2010-12-17

    ...: Roland Edwards, Senior Executive Resource Services, Employee Services, 202-606-2246. SUPPLEMENTARY.... Effective October 1, 2010. Department of Transportation DTGS60222 Director of Public Engagement for...

  5. 76 FR 2929 - Excepted Service

    Science.gov (United States)

    2011-01-18

    ...: Roland Edwards, Senior Executive Resource Services, Employee Services, 202-606-2246. SUPPLEMENTARY.... Effective November 18, 2010. DUGS00032 Intergovernmental and Public Engagement Liaison for Intergovernmental...

  6. PLANNING NATIONAL RADIOTHERAPY SERVICES

    Directory of Open Access Journals (Sweden)

    Eduardo eRosenblatt

    2014-11-01

    Full Text Available Countries, states and island nations often need forward planning of their radiotherapy services driven by different motives. Countries without radiotherapy services sponsor patients to receive radiotherapy abroad. They often engage professionals for a feasibility study in order to establish whether it would be more cost-beneficial to establish a radiotherapy facility. Countries where radiotherapy services have developed without any central planning, find themselves in situations where many of the available centres are private and thus inaccessible for a majority of patients with limited resources. Government may decide to plan ahead when a significant exodus of cancer patients travel to another country for treatment, thus exposing the failure of the country to provide this medical service for its citizens. In developed countries the trigger has been the existence of highly visible waiting lists for radiotherapy revealing a shortage of radiotherapy equipment.This paper suggests that there should be a systematic and comprehensive process of long-term planning of radiotherapy services at the national level, taking into account the regulatory infrastructure for radiation protection, planning of centres, equipment, staff, education pr

  7. Energy as a Service

    Science.gov (United States)

    Pell, Wolfgang

    Energie wird zum Gebrauchsgegenstand, zur Commodity und rückt doch in den Blickpunkt der Aufmerksamkeit. Volkswirtschaftliche, politische, gesellschaftliche und betriebswirtschaftliche Ansprüche lassen Services rund um die Energieversorgung (Energy-related Services) entstehen. Convenience Services, die den Ansprüchen der Konsumenten gerecht werden, wie Visualisierung von (dezentraler) Energieerzeugung und -verbrauch auf Basis digitaler Smart Meter, die den analogen Ferraris-Zähler ersetzen, sowie optimierter Energieeinsatz halten in Haushalten als digitalisierten Standorten (Smart Sites) Einzug. Energieoptimierung auf Basis des Paradigmas "Verbrauch folgt Erzeugung" stellt Nachfrageflexibilität industrieller Prozesse (Demand Response) als Energie-Effizienz-Faktor in den Vordergrund und lässt Services wie ihre Vermarktung als Regelenergie zur Stabilisierung der Netzfrequenz entstehen. Ein Innovation Action Plan liefert einen Ausblick, wohin die Integration neuer Technologien, die Steigerung der Kundennähe und die Entwicklung neuer Geschäftsmodelle die Energiewirtschaft führen kann. Mit Eco-Home und Power-Pool werden zwei konkrete Beispiele für Energy as a Service vorgestellt.

  8. Controllability of Train Service Network

    Directory of Open Access Journals (Sweden)

    Xuelei Meng

    2015-01-01

    Full Text Available Train service network is a network form of train service plan. The controllability of the train service plan determines the recovery possibility of the train service plan in emergencies. We first build the small-world model for train service network and analyze the scale-free character of it. Then based on the linear network controllability theory, we discuss the LB model adaptability in train service network controllability analysis. The LB model is improved and we construct the train service network and define the connotation of the driver nodes based on the immune propagation and cascading failure in the train service network. An algorithm to search for the driver nodes, turning the train service network into a bipartite graph, is proposed and applied in the train service network. We analyze the controllability of the train service network of China with the method and the results of the computing case prove the feasibility of it.

  9. 42 CFR 410.100 - Included services.

    Science.gov (United States)

    2010-10-01

    ... service; however, maintenance therapy itself is not covered as part of these services. (c) Occupational... increase respiratory function, such as graded activity services; these services include physiologic... rehabilitation plan of treatment, including physical therapy services, occupational therapy services, speech...

  10. The Internationalisation of Services

    DEFF Research Database (Denmark)

    Henten, Anders; Vad, Torben

    2003-01-01

    A recent Danish survey found that, in terms of the internationalisation of services, international WTO negotiations in this area will have to focus on a large number of issues. Moreover, the survey also highlighted the fact that many problems still exist within the European Union. Outlining a num...... a number of the barriers that companies face on foreign markets, the survey's overall results indicate that many of these obstacles prevent the internationalisation of services.......A recent Danish survey found that, in terms of the internationalisation of services, international WTO negotiations in this area will have to focus on a large number of issues. Moreover, the survey also highlighted the fact that many problems still exist within the European Union. Outlining...

  11. Service Robots for Hospitals

    DEFF Research Database (Denmark)

    Özkil, Ali Gürcan

    services to maintain the quality of healthcare provided. This thesis and the Industrial PhD project aim to address logistics, which is the most resource demanding service in a hospital. The scale of the transportation tasks is huge and the material flow in a hospital is comparable to that of a factory. We......Hospitals are complex and dynamic organisms that are vital to the well-being of societies. Providing good quality healthcare is the ultimate goal of a hospital, and it is what most of us are only concerned with. A hospital, on the other hand, has to orchestrate a great deal of supplementary...... believe that these transportation tasks, to a great extent, can be and will be automated using mobile robots. This thesis consequently addresses the key technical issues of implementing service robots in hospitals. In simple terms, a robotic system for automating hospital logistics has to be reliable...

  12. Trade in tourism services

    DEFF Research Database (Denmark)

    Jensen, Camilla; Zhang, Jie

    2013-01-01

    The article addresses two questions related with tourism as a service trade. Can tourism be explained as other export activities? Does service liberalisation have a positive or negative impact on tourism receipts in destination countries? Previous research has either focused on the demand side...... factors (i.e. factors of demand in the origin countries) or on tourism as a long-run factor of economic growth. The research shows that a complementary perspective such as that offered by trade in a supply side perspective can render additional insights towards understanding tourism. This approach can...... explain why countries have absolute and comparative advantage. Another finding is that tourism as an export can be explained by some of the same destination factors that explain other service exports. Using different panel estimators the importance of supply side factors that are to some extent exclusive...

  13. Radioactive sources service

    CERN Multimedia

    2006-01-01

    Please note that, as of 1st May, the Radioactive Sources Service will be open full-time, i.e. from 8.00 a.m. to 5.00 p.m., on alternate weeks (rather than part-time, from 8.00 a.m. to 11.00 a.m., every day, as at present). The weeks in which the Service will be open during the coming month are listed below: week No. 18: from 01/05 to 05/05 week No. 20: from 15/05 to 19/05 week No. 22: from 29/05 to 02/06 http://cern.ch/service-rp-sources

  14. Semantic Learning Service Personalized

    Directory of Open Access Journals (Sweden)

    Yibo Chen

    2012-02-01

    Full Text Available To provide users with more suitable and personalized service, personalization is widely used in various fields. Current e-Learning systems search for learning resources using information search technology, based on the keywords that selected or inputted by the user. Due to lack of semantic analysis for keywords and exploring the user contexts, the system cannot provide a good learning experiment. In this paper, we defined the concept and characteristic of the personalized learning service, and proposed a semantic learning service personalized framework. Moreover, we made full use of semantic technology, using ontologies to represent the learning contents and user profile, mining and utilizing the friendship and membership of the social relationship to construct the user social relationship profile, and improved the collaboration filtering algorithm to recommend personalized learning resources for users. The results of the empirical evaluation show that the approach is effectiveness in augmenting recommendation.

  15. Public Service Motivation

    Directory of Open Access Journals (Sweden)

    Raluca-Marilena Mihalcioiu

    2011-05-01

    Full Text Available Public Service Motivation concept was developed in North America and focuses on specific motivations of public servants, such as employee satisfaction, organizational commitment, reward preferences, organizational and individual performance. Other types of motivation, as financial consideration, are relevant but have less important influences with regard to this kind of work outcomes. This strengthen the assertion for a diversified motivational strategy, which affect various types of motivation, while not losing sight of the public value that one organization shows and therefore valuing public service motivation as a specific contribution to work outcomes. The concept has been increasingly applied in European public administration. This paper presents Status Quo of international Public Service Motivation research and locates in them empirical evidences from contries that are already working with this concept, like Austria. It also analyses implications for central questions of public management. The main focus of this article is general appropriateness and possible applications for Romanian public management research.

  16. Radiation Technician Scientist service

    International Nuclear Information System (INIS)

    Prieto Miranda, Enrique; Barrera Gonzalez, Gisela; Guerra Torres, Mercedes; Mora Lopez, Leonor; Altanes Valentin, Sonia; Rapado Paneque, Manuel; Plasencia Gutierrez, Manuel

    2003-01-01

    The irradiation service is part of the specialized technician scientist services of the Center of Technological Applications and Nuclear Development it belonging to the Radiobiological Department it provides a self shielded laboratory irradiator, PX y 30 type with Cobalt 60 sources, it destined for searches studies, so much basic as applying, in several branches of the science, like the radiobiology, the radiation chemistry, the solid state physics, the medicine, the agriculture and the Pharmaceutical- Medical Industry and besides offering the irradiation service properly with the which have been gotten significant economical outputs. The radiation processing is controlled by means of the dosimetric systems of Freckle, ceric cerous sulfate, Perspex (red, clear and Amber) and dose indicators

  17. 76 FR 46677 - Indoor Tanning Services; Cosmetic Services Excise Taxes

    Science.gov (United States)

    2011-08-03

    ... DEPARTMENT OF THE TREASURY Internal Revenue Service 26 CFR Parts 40 and 49 [REG-112841-10] RIN 1545-BJ40 Indoor Tanning Services; Cosmetic Services Excise Taxes AGENCY: Internal Revenue Service (IRS), Treasury. ACTION: Notice of public hearing on proposed rulemaking. SUMMARY: This document provides notice...

  18. Service use and unmet service needs in grandparents raising grandchildren.

    Science.gov (United States)

    Yancura, Loriena A

    2013-01-01

    Most in-depth studies of grandparents raising grandchildren use samples recruited from service providers, so little is known about those who do not use formal services. A sample of 200 grandparents registered with a public school district completed a survey on service use and unmet service needs. Of the 131 who did not use services, 82 reported unmet service needs, and 49 reported no needs. Those with unmet needs were younger, more likely to be Native Hawaiian, and less likely to receive public assistance. These findings indicate that some grandparents are falling through the cracks of the service provision network.

  19. Selling gas, selling services

    International Nuclear Information System (INIS)

    Moncel, V.

    1999-01-01

    Traditionally, the commercial activities of gas companies have been limited almost exclusively to the sale of gas. However, several socioeconomic factors specific to the gas industry, such as increasing customer expectations, competition between gas operators, a growing emphasis on services in many companies and the opening of public monopolies to competition, will bring inevitable change. Moreover, these developments coincide with imminent gas market opening. In response to the changing situation, the gas industry will seek to develop a range of multi-service offers, probably through external partnerships. (authors)

  20. Food Service System

    Science.gov (United States)

    1992-01-01

    The 3M Food Service System 2 employs a "cook/chill" concept for serving food in hospitals. The system allows staff to prepare food well in advance, maintain heat, visual appeal and nutritional value as well as reducing operating costs. The integral heating method, which keeps hot foods hot and cold foods cold, was developed by 3M for the Apollo Program. In the 1970s, the company commercialized the original system and in 1991, introduced Food Service System 2. Dishes are designed to resemble those used at home, and patient satisfaction has been high.

  1. Contribution of service companies

    International Nuclear Information System (INIS)

    Sole, L. M.; Cortes, A.

    2002-01-01

    The most influential aspect when choosing the model of contract between Client and Contractor relapses into the maturity reached by both parts. The service supplier will have to show his competence with his resume, not only technical, but also of actual actions concerning availability reliability, maintainability, security, environment and costs. That maturity may have been the reason why most of the service companies, of national scope, that carry out maintenance of nuclear power stations electricity and instrumentation nowadays, are present from the assembly and implementation phases of these nuclear power stations. (Author)

  2. RESTful Web Services Cookbook

    CERN Document Server

    Allamaraju, Subbu

    2010-01-01

    While the REST design philosophy has captured the imagination of web and enterprise developers alike, using this approach to develop real web services is no picnic. This cookbook includes more than 100 recipes to help you take advantage of REST, HTTP, and the infrastructure of the Web. You'll learn ways to design RESTful web services for client and server applications that meet performance, scalability, reliability, and security goals, no matter what programming language and development framework you use. Each recipe includes one or two problem statements, with easy-to-follow, step-by-step i

  3. Nuclear services for Japan

    International Nuclear Information System (INIS)

    Anderson, B.

    1991-01-01

    The UK Atomic Energy Authority (UKAEA) became AEA Technology in April 1990. The commercial interests are focussed through 4 business units: AEA Reactor Services, with whom several contracts have been won from Japanese customers for high resolution Field Emission Gun Scanning Transmission Electron Microscopy (FEGSTEM); AEA Fuel Services, a contract is being negotiated with an existing Japanese customer; AEA Decommissioning and Radwaste, with whom further development of an alternative approach to evaporation of liquid waste effluent for specific application in Japan is in progress; AEA Fusion. 1 fig

  4. SQL Server Integration Services

    CERN Document Server

    Hamilton, Bill

    2007-01-01

    SQL Server 2005 Integration Services (SSIS) lets you build high-performance data integration solutions. SSIS solutions wrap sophisticated workflows around tasks that extract, transform, and load (ETL) data from and to a wide variety of data sources. This Short Cut begins with an overview of key SSIS concepts, capabilities, standard workflow and ETL elements, the development environment, execution, deployment, and migration from Data Transformation Services (DTS). Next, you'll see how to apply the concepts you've learned through hands-on examples of common integration scenarios. Once you've

  5. Information Technology Service

    International Nuclear Information System (INIS)

    Ageron, M.; Boninchi, V.; Chartoire, M.; Combroux, A.; Giraud, N.; Jacquet, G.; Lagrange, B.; Malleret, S.; Martin, C.; Mas, J.; Morgue, M.; Ollivier, T.

    1998-01-01

    The information technology service works out the choices concerning the information technology systems of general use in the laboratory: computers, network, peripherals, workstations, software. It intervenes at the same time in the definition of the procedures and equipment specific to the research groups. The entire data acquisition is centralized by the service. The personnel is sharing the following two large directions of activities: - management of information technology park (setup, configuration and maintenance of the materials and soft ensemble, training and assistance afforded to users); - participation in software projects either in elaboration of applications or in realization and maintenance of specific tools

  6. Collaborative Service Arrangements

    DEFF Research Database (Denmark)

    J. May, Peter; Winter, Søren

    While much of prior research on collaboration addresses the service delivery network as a whole, we address collaborative relationships between one type of organization—municipal employment services—and a range of governmental and non-governmental partners for employment services in Denmark....... Municipalities differ in the type, degree, and character of collaboration with these partners. As others have found in prior research, we find that organizational benefits, trust, and a variety of contextual factors help shape the extent of collaboration. But, the relevance of these and problem-solving benefits...

  7. Service Interaction Flow Analysis Technique for Service Personalization

    DEFF Research Database (Denmark)

    Korhonen, Olli; Kinnula, Marianne; Syrjanen, Anna-Liisa

    2017-01-01

    Service interaction flows are difficult to capture, analyze, outline, and represent for research and design purposes. We examine how variation of personalized service flows in technology-mediated service interaction can be modeled and analyzed to provide information on how service personalization...... could support interaction. We have analyzed service interaction cases in a context of technology-mediated car rental service. With the analysis technique we propose, inspired by Interaction Analysis method, we were able to capture and model the situational service interaction. Our contribution regarding...... technology-mediated service interaction design is twofold: First, with the increased understanding on the role of personalization in managing variation in technology-mediated service interaction, our study contributes to designing service management information systems and human-computer interfaces...

  8. Trusted Service Scheduling and Optimization Strategy Design of Service Recommendation

    Directory of Open Access Journals (Sweden)

    Xiaona Xia

    2017-01-01

    Full Text Available More and more Web services raise the demands of personalized service recommendation; there exist some recommendation technologies, which improve the qualities of service recommendation by using service ranking and collaborative filtering. However, privacy and security are also important issues in service scheduling process; social relationships have been the key factors of interpersonal communication; service selection based on user preferences has become an inevitable trend. Starting from user demand preferences, this paper analyzes social topology and service demand information and obtains trusted social relationships; then we construct the fusion model of service historical preferences and potential ones; according to social service recommendation demands, TSRSR algorithm has completed designing. Through experiments, TSRSR algorithm is much better than the others, which can effectively improve potential preferences’ learning. Furthermore, the research results of this paper have more significance to study the security and privacy of service recommendation.

  9. The Service Failure and Recovery in the Information Technology Services

    OpenAIRE

    Jun Luo; Weiguo Zhang.; Dabin Qin

    2010-01-01

    It is important to retain customer satisfaction in information technology services. When a service failure occurs, companies need to take service recovery action to recover their customer satisfaction. Although companies cannot avoid all problems and complaints, they should try to make up. Therefore, service failure and service recovery have become an important and challenging issue for companies. In this paper, the literature and the problems in the information technolog...

  10. Service technologies as factor of service and tourism companies' competitiveness

    OpenAIRE

    Zhanna Gornostaeva; Vladimir Zhidkov

    2014-01-01

    The authors define the role of service technology in shaping the quality of service and tourism companies, the authors' method of measuring the quality of service and tourism businesses and developing a conceptual model of quality of service and the conceptual model of the internal quality of the service, and also carry out testing of the model on the example of the 'Intourist' Hotel in Volgograd, Russia.

  11. Service Industries. Trends and Prospects.

    Science.gov (United States)

    Bureau of Domestic Business Development (DOC), Washington, DC.

    This publication is designed to provide the business community with information on growing markets for many business and consumer services. Divided into two parts, the document overview in part I identifies two service area problems: lagging productivity gains and rapidly rising prices of services. The overview states, however, that service sector…

  12. Value-driven service matching

    NARCIS (Netherlands)

    Gordijn, Jaap; de Kinderen, Sybren; Wieringa, Roelf J.

    2008-01-01

    Today's economy is a service economy, and an increasing number of services is electronic, i.e. can be ordered and provisioned online. Examples include Internet access, email and Voice over IP. Just as any other kind of services, e-services often are offered in bundles, and many consumer needs

  13. Service Learning in Introductory Astronomy

    Science.gov (United States)

    Orleski, Michael

    2013-01-01

    Service learning is a method of instruction where the students in a course use the course's content in a service project. The service is included as a portion of the students' course grades. During the fall semester 2010, service learning was incorporated into the Introduction to Astronomy course at Misericordia University. The class had eight…

  14. The art of customer service.

    Science.gov (United States)

    Williams, Jeni

    2007-10-01

    Strategies for improving the consumer service skills of finance staff include: Hire employees who have a customer service background. Work with your human resources department to provide customer service training. Monitor new hires extensively. Offer front-end employees scripted language for situations they may face on the job. Measure the quality of customer service provided. Provide incentives for performance.

  15. The Competitive Advantage: Client Service.

    Science.gov (United States)

    Leffel, Linda G.; DeBord, Karen B.

    The adult education literature contains a considerable amount of research on and discussion of client service in the marketing process, management and staff roles in service- and product-oriented businesses, and the importance of client service and service quality to survival in the marketplace. By applying the principles of client-oriented…

  16. Service employees give as they get: internal service as a moderator of the service climate-service outcomes link.

    Science.gov (United States)

    Ehrhart, Karen Holcombe; Witt, L A; Schneider, Benjamin; Perry, Sara Jansen

    2011-03-01

    We lend theoretical insight to the service climate literature by exploring the joint effects of branch service climate and the internal service provided to the branch (the service received from corporate units to support external service delivery) on customer-rated service quality. We hypothesized that service climate is related to service quality most strongly when the internal service quality received is high, providing front-line employees with the capability to deliver what the service climate motivates them to do. We studied 619 employees and 1,973 customers in 36 retail branches of a bank. We aggregated employee perceptions of the internal service quality received from corporate units and the local service climate and external customer perceptions of service quality to the branch level of analysis. Findings were consistent with the hypothesis that high-quality internal service is necessary for branch service climate to yield superior external customer service quality. PsycINFO Database Record (c) 2011 APA, all rights reserved.

  17. The Dilemma of Service Productivity and Service Innovation: An Empirical Exploration in Financial Services.

    Science.gov (United States)

    Aspara, Jaakko; Klein, Jan F; Luo, Xueming; Tikkanen, Henrikki

    2018-05-01

    We conduct a systematic exploratory investigation of the effects of firms' existing service productivity on the success of their new service innovations. Although previous research extensively addresses service productivity and service innovation, this is the first empirical study that bridges the gap between these two research streams and examines the links between the two concepts. Based on a comprehensive data set of new service introductions in a financial services market over a 14-year period, we empirically explore the relationship between a firm's existing service productivity and the firm's success in introducing new services to the market. The results unveil a fundamental service productivity-service innovation dilemma: Being productive in existing services increases a firm's willingness to innovate new services proactively but decreases the firm's capabilities of bringing these services to the market successfully. We provide specific insights into the mechanism underlying the complex relationship between a firm's productivity in existing services, its innovation proactivity, and its service innovation success. For managers, we not only unpack and elucidate this dilemma but also demonstrate that a focused customer scope and growth market conditions may enable firms to mitigate the dilemma and successfully pursue service productivity and service innovation simultaneously.

  18. IT Services in Denmark

    DEFF Research Database (Denmark)

    Csonka, Agi Eva; Boll, Joachim

    The study presented in this paper is part of the European project: New Forms of Employment and Working Time in the Service Economy/NESY. The overall objective of the project is to analyse the emergence and the effects of new forms of employment, work organisation and working time patterns in the ...

  19. Marketing therapeutic recreation services.

    Science.gov (United States)

    Thorn, B E

    1984-01-01

    The use of marketing strategies can enhance the delivery of therapeutic recreation services. This article discusses how agencies can adapt marketing techniques and use them to identify potential markets, improve image, evaluate external pressures, and maximize internal strengths. Four variables that can be controlled and manipulated in a proposed marketing plan are product, price, place and promotion.

  20. The service bullwhip effect

    NARCIS (Netherlands)

    Akkermans, H.A.; Voss, C.

    2013-01-01

    Purpose This paper sets out to explore whether and how the bullwhip effect, as found in product supply chains, might also manifest itself in services, as well as what policies can be successful for mitigating it. Design/methodology/approach A combination of analytic methods was used—inductive case

  1. Governance of Ecosystem Services

    NARCIS (Netherlands)

    Primmer, Eeva; Jokinen, Pekka; Blicharska, Malgorzata; Barton, David N.; Bugter, Rob; Potschin, Marion

    2015-01-01

    Biodiversity conservation policies justified with science and intrinsic value arguments have produced disappointing outcomes, and the need for conservation is now being additionally justified with the concept of ecosystem services. However, little, if any empirical attention is paid to ways in

  2. Financial Services Marketing.

    Science.gov (United States)

    Olson, Lucretia Maria

    This manual contains student assignments in the financial services area of the marketing process. The individualized competency-based materials are intended to enhance and supplement instruction or to provide the basis for a course of instruction by the teacher-coordinator. Information on skills needed in jobs in financial marketing is first…

  3. Evaluation of radiodiagnostic services

    International Nuclear Information System (INIS)

    Yacovenco, Alejandro; Infantosi, A.F.C.; Tauhata, L.

    1996-01-01

    A preliminary evaluation of radiodiagnostic services is presented. Aspects such as legal responsibility, protection equipment, working conditions, personnel training, patients assistance are considered in a question's formulary. The results are briefly presented. The role of a quality control program is emphasized

  4. Mastering Go web services

    CERN Document Server

    Kozyra, Nathan

    2015-01-01

    If you are a web programmer with experience in developing web services and have a rudimentary knowledge of using Go, then this is the book for you. Basic knowledge of Go as well as knowledge of relational databases and non-relational NoSQL datastores is assumed. Some basic concurrency knowledge is also required.

  5. Virtual Libraries: Service Realities.

    Science.gov (United States)

    Novak, Jan

    This paper discusses client service issues to be considered when transitioning to a virtual library situation. Themes related to the transitional nature of society in the knowledge era are presented, including: paradox and a contradictory nature; blurring of boundaries; networks, systems, and holistic thinking; process/not product, becoming/not…

  6. Franchising reproductive health services.

    Science.gov (United States)

    Stephenson, Rob; Tsui, Amy Ong; Sulzbach, Sara; Bardsley, Phil; Bekele, Getachew; Giday, Tilahun; Ahmed, Rehana; Gopalkrishnan, Gopi; Feyesitan, Bamikale

    2004-12-01

    Networks of franchised health establishments, providing a standardized set of services, are being implemented in developing countries. This article examines associations between franchise membership and family planning and reproductive health outcomes for both the member provider and the client. Regression models are fitted examining associations between franchise membership and family planning and reproductive health outcomes at the service provider and client levels in three settings. Franchising has a positive association with both general and family planning client volumes, and the number of family planning brands available. Similar associations with franchise membership are not found for reproductive health service outcomes. In some settings, client satisfaction is higher at franchised than other types of health establishments, although the association between franchise membership and client outcomes varies across the settings. Franchise membership has apparent benefits for both the provider and the client, providing an opportunity to expand access to reproductive health services, although greater attention is needed to shift the focus from family planning to a broader reproductive health context.

  7. Service Discovery At Home

    NARCIS (Netherlands)

    Sundramoorthy, V.; Scholten, Johan; Jansen, P.G.; Hartel, Pieter H.

    Service discovery is a fady new field that kicked off since the advent of ubiquitous computing and has been found essential in the making of intelligent networks by implementing automated discovery and remote control between deviies. This paper provides an ovewiew and comparison of several prominent

  8. School Health Services

    Centers for Disease Control (CDC) Podcasts

    School health services reduce absenteeism and improve academic achievement according to research. If you have school-aged children, you'll want to listen to this podcast to learn more about healthy school environments and the link between health and academic achievement.

  9. MANAGEMENT OF MEDICAL SERVICES

    Directory of Open Access Journals (Sweden)

    BARBU MARIA-MAGDALENA

    2009-05-01

    Full Text Available The offer of medical services depends on medical personnel and more than this, on the management in the medical field since any resource not managed well or not managed at all is only a lost one, regardless its value. Management is therefore the key, the

  10. Headache service quality

    DEFF Research Database (Denmark)

    Schramm, Sara; Uluduz, Derya; Gouveia, Raquel Gil

    2016-01-01

    , producing evidence of what is majority practice. They also uncovered deficits that might be remedied in order to improve quality. They offer the means of setting benchmarks against which service quality may be judged. The next step is to take the evaluation process into non-specialist care (EHF/LTB levels 1...

  11. Transformative service design

    DEFF Research Database (Denmark)

    Sørensen, Kirsten Bonde

    2014-01-01

    -behaviour’. These handmade, artistic strategies turned out to be highly self-persuasive: the majority of the participants changed their perception and behaviour in relation to money. - See more at: http://www.service-design-network.org/products-page/article/tp05-3p54/#sthash.3MX79Wx6.dpuf...

  12. PENSION FUND BENEFITS SERVICE

    CERN Multimedia

    Benefits Service

    2002-01-01

    Please note that from now on, our offices (5-1-030) will be opened to members and beneficiaries on Tuesday, Wednesday and Thursday from 10 to 12 a.m. and from 3 to 5 p.m. We are otherwise available but by appointment only. Benefits Service (tel. 79194 / 72738)

  13. PENSION FUND BENEFITS SERVICE

    CERN Multimedia

    Benefits Service

    2002-01-01

    Please note that from now on, our offices will be opened to members and beneficiaries on Tuesday, Wednesday and Thursday from 10 to 12 a.m. and from 3 to 5 p.m. We are otherwise available but by appointment only. Benefits Service 5-1-030 tel. 79194 / 72738

  14. Beyond Collaborative Services

    DEFF Research Database (Denmark)

    Seravalli, Anna; Agger Eriksen, Mette

    2017-01-01

    between the designer and various other stakeholders. To navigate this rich complexity, we propose the two notions of commons and infrastructuring, and we do that by re ecting on the case of designing a makerspace, Fabriken, a sharing-based collaborative service. We use the notion of commons as a framework...

  15. TRANSLATING SERVICE TECHNICAL PROSE

    African Journals Online (AJOL)

    language. The Application of Technical Service. Prose. To form a good idea of the appl ication .... cost lives. In this particular domain, translators must have a sound technical ... These semantic ... another language and often, in doing so, changing its meaning. The words ..... He will hand out tasks to each translator and after.

  16. Augmented reality services

    Directory of Open Access Journals (Sweden)

    Tomáš Koubek

    2013-01-01

    Full Text Available We assume that one of the key reasons is in the difference between a standalone application and a web service. Both architectures have some advantages and disadvantages. The Standalone application (e.g. Nokia/OVI Maps provides the required functionality. From the user point of view, main asset of this “offline” approach is network connectivity independence. However, this kind of applications must be upgraded manually. Moreover, it is hard to get any data about the application usage because it requires additional actions from the user – data are usually acquired through conventional ways, such as email or web forms.The online service such as Google Maps (including its mobile application can offer the same functionality as the offline application. Nevertheless, a permanent connection to provider servers is necessary. This can be taken as a drawback. On the other hand, usage data collection is easier and can be done without the user intervention. The data collection provides a valuable analysis basis of the user habits and needs. This analysis is necessary for design of a complex “user” based solutions such as Google Now.Augmented reality applications are usually based on the first mentioned approach. In this article, we describe our model of augmented reality as a service and compare its features with standalone solutions. Further, other important key aspects for large emergence of augmented reality services in a mainstream market are discussed.

  17. Global Sourcing of Services

    DEFF Research Database (Denmark)

    Ørberg Jensen, Peter D.; Petersen, Bent

    2013-01-01

    The global sourcing of services offers high returns but is also associated with high risks. The extent to which firms engage in ‘transformational’ global sourcing (i.e., global sourcing implying considerable changes in the home organization) chiefly depends on management's comfort zone which...

  18. Marketing mobile imaging services.

    Science.gov (United States)

    McCue, P

    1987-09-01

    Competition in the mobile imaging arena has put radiologists, radiology directors, and other health care professionals in the unfamiliar position of being marketing agents for their services. Mobile imaging is being promoted through consumer advertising as well as through the traditional route of physician referral. This article offers some of the marketing lessons being learned in the mobile arena.

  19. CLOUD SERVICES IN EDUCATION

    Directory of Open Access Journals (Sweden)

    Z.S. Seydametova

    2011-05-01

    Full Text Available We present the on-line services based on cloud computing, provided by Google to educational institutions. We describe the own experience of the implementing the Google Apps Education Edition in the educational process. We analyzed and compared the other universities experience of using cloud technologies.

  20. Hospitality services generate revenue.

    Science.gov (United States)

    Bizouati, S

    1993-01-01

    An increasing number of hospitals are undertaking external revenue-generating activities to supplement their shrinking budgets. Written at the request of Leadership, this article outlines an example of a successful catering service -- a money-generating business that more Canadian hospitals could profitably consider.

  1. Avoiding Service Station Fraud.

    Science.gov (United States)

    Burton, Grace M.; Burton, John R.

    1982-01-01

    High school students are warned against service station fraud. A problem-solving section is designed to help students calculate consumer costs for various fraudulent transactions. Several ways of reducing fraud or of lessening the chances of problems are noted. (MP)

  2. Outsourcing Special Education Services

    Science.gov (United States)

    McKenzie, Anne S.; Bishop, Anna M.

    2009-01-01

    The Lower Pioneer Valley Educational Collaborative, organized in 1974, consists of seven school districts legally bound in a governance structure. Although the member districts are located in Hampden County, Massachusetts, the collaborative provides educational programs and services to school districts and municipalities throughout western…

  3. Outsourcing Support Services.

    Science.gov (United States)

    McClure, James A.

    2000-01-01

    Successful outsourcing is a learning process demanding careful planning, commitment, and heavy communication. The process also requires a strong leadership and a cohesive school board ready to weather a cultural change. Service employee options, contractors' managerial expertise, increased efficiency, and partnership opportunities are possible…

  4. Telecommunications and Universal Service

    International Development Research Centre (IDRC) Digital Library (Canada)

    The book is intended to provide valuable input to the Universal Service Agency .... Figure 1 is not, of course, drawn to scale for South Africa. .... Such uneconomic customers and areas are mainly found in rural, peripheral, and less favoured regions. ... The United Kingdom is a good example of the enduring nature of this task.

  5. Payments for Ecosystem Services

    DEFF Research Database (Denmark)

    Chan, Kai M.A; Anderson, Emily K.; Chapman, Mollie

    2017-01-01

    Payments for ecosystem services (PES) programs are one prominent strategy to address economic externalities of resource extraction and commodity production, improving both social and ecological outcomes. But do PES and related incentive programs achieve that lofty goal? Along with considerable en...... sustainable relationships with nature, conserving and restoring ecosystems and their benefits for people now and in the future....

  6. Accessibility of public services

    NARCIS (Netherlands)

    Poort, J.P.; Groot, I.; Kok, L.; de Graaf, D.; Hof, B.J.F.

    2005-01-01

    The accessibility of certain products and services to all people, irrespective of their income, age, health and geographical location is considered to be of great social importance. Think for instance of health care, education, electricity, and sanitation. Accessibility can be secured in a variety

  7. At Your Service.

    Science.gov (United States)

    Roberts, Marnie

    2000-01-01

    Describes Providence Place Academy in Rhode Island, the "School at the Mall" where students work for 90 minutes per day at various stores to learn about the retail industry while reinforcing what they learn in the retail/marketing-based curriculum and acquiring customer service skills. (JOW)

  8. Hospitality Services. Curriculum Guide.

    Science.gov (United States)

    Texas Tech Univ., Lubbock. Home Economics Curriculum Center.

    This guide, which was developed as part of Texas' home economics education program, is intended to assist teachers of a hospitality services course focusing on the food and lodging segments of the hospitality and tourism industry. The first 40% of the approximately 600-page guide consists of strategies for teaching each of 29 essential…

  9. Public Service Telecommunications: PEACESAT.

    Science.gov (United States)

    Okamura, Norman H.; Mukaida, Lori Van Dusen

    1996-01-01

    Describes the Pan-Pacific Education and Communication Experiments by Satellite (PEACESAT), a public service telecommunication program developed to facilitate the use of telecommunications and information technologies. Highlights include the historical development; digital capabilities; cooperation and collaboration with users, government, and…

  10. Franchising Reproductive Health Services

    Science.gov (United States)

    Stephenson, Rob; Tsui, Amy Ong; Sulzbach, Sara; Bardsley, Phil; Bekele, Getachew; Giday, Tilahun; Ahmed, Rehana; Gopalkrishnan, Gopi; Feyesitan, Bamikale

    2004-01-01

    Objectives Networks of franchised health establishments, providing a standardized set of services, are being implemented in developing countries. This article examines associations between franchise membership and family planning and reproductive health outcomes for both the member provider and the client. Methods Regression models are fitted examining associations between franchise membership and family planning and reproductive health outcomes at the service provider and client levels in three settings. Results Franchising has a positive association with both general and family planning client volumes, and the number of family planning brands available. Similar associations with franchise membership are not found for reproductive health service outcomes. In some settings, client satisfaction is higher at franchised than other types of health establishments, although the association between franchise membership and client outcomes varies across the settings. Conclusions Franchise membership has apparent benefits for both the provider and the client, providing an opportunity to expand access to reproductive health services, although greater attention is needed to shift the focus from family planning to a broader reproductive health context. PMID:15544644

  11. Logistics Services Reminder

    CERN Multimedia

    Logistics Services

    2016-01-01

    Members of the personnel are invited to take note that only parcels corresponding to official orders or contracts will be handled at CERN. Individuals are not authorised to have private merchandise delivered to them at CERN and private deliveries will not be accepted by the Goods Reception services. Thank you for your understanding.

  12. Locks and Keys Service

    CERN Multimedia

    Claude Ducastel

    The GS-LS-SEM section is pleased to inform you that as from Monday 30 November 2009, the opening hours of the Locks and Keys service will be the following: 08h30 - 12h30 / 13h30 - 16:30, Mondays to Fridays. GS-SEM-LS 73333

  13. Service discovery at home

    NARCIS (Netherlands)

    Sundramoorthy, V.; Scholten, Johan; Jansen, P.G.; Hartel, Pieter H.

    2003-01-01

    Service discovery is a fairly new field that kicked off since the advent of ubiquitous computing and has been found essential in the making of intelligent networks by implementing automated discovery and remote control between devices. This paper provides an overview and comparison of several

  14. Reconceptualising Shared Services

    Directory of Open Access Journals (Sweden)

    Peter McKinlay

    2011-12-01

    Full Text Available Endeavours to improve the efficiency and effectiveness of local government have been a persistent theme both of politicians in higher tiers of government and of interest groups, especially business. The two contenders for improvement which receive most coverage both in the research literature and in popular discussion are amalgamation and shared services. Arguments from the literature have generally favoured shared services over amalgamation. Bish (2001 in a comprehensive review of North American research dismisses the argument for amalgamation as a product of flawed nineteenth-century thinking and a bureaucratic urge for centralized control. He does so making the very reasonable point that the presumed economies of scale which will result from amalgamation are a function not of the size and scale of individual local authorities, but of the services for which those local authorities are responsible, and the point at which economies of scale will be optimised will be very different for different services. The case against amalgamation is also reinforced by the absence of any significant post-facto evidence that amalgamation achieves either the promised savings or the anticipated efficiency gains (McKinlay 2006.

  15. REMINDER FROM MEDIAL SERVICE

    CERN Multimedia

    Service médical

    2000-01-01

    For medical problems, we would like to remind all personnel working on the CERN sites, be they staff or from outside firms, that they are welcome at the Infirmary, building 57, ground floor. For information, call the Nurses - on Telephone: 73802. - by electronic mail: Infirmary.Service@cern.ch Marion.Diedrich@cern.ch Janet.Doody@cern.ch Mireille.Vosdey@cern.ch

  16. REMINDER FROM MEDICAL SERVICE

    CERN Multimedia

    Medical Service

    2001-01-01

    For medical problems, we would like to remind all personnel working on the CERN sites, be they staff or from outside firms, that they are welcome at the Infirmary, building 57, ground floor. For information, call the Nurses on Telephone: 73802. by electronic mail: Infirmary.Service@cern.ch Marion.Diedrich@cern.ch Janet.Doody@cern.ch Mireille.Vosdey@cern.ch

  17. REMINDER FROM MEDICAL SERVICE

    CERN Multimedia

    Medical Service

    2000-01-01

    For medical problems, we would like to remind all personnel working on the CERN sites, be they staff or from outside firms, that they are welcome at the Infirmary, building 57, ground floor. For information, call the Nurses on Telephone: 73802. by electronic mail: Infirmary.Service@cern.ch Marion.Diedrich@cern.ch Janet.Doody@cern.ch Mireille.Vosdey@cern.ch

  18. REMINDER FROM MEDICAL SERVICE

    CERN Multimedia

    Medical Service

    2001-01-01

    For medical problems, we would like to remind all personnel working on the CERN sites, be they staff or from outside firms, that they are welcome at the Infirmary, building 57, ground floor. For information, call the Nurses on telephone: 73802. by electronic mail: Infirmary.Service@cern.ch Marion.Diedrich@cern.ch Janet.Doody@cern.ch Mireille.Vosdey@cern.ch

  19. Provider of Services File

    Data.gov (United States)

    U.S. Department of Health & Human Services — The POS file consists of two data files, one for CLIA labs and one for 18 other provider types. The file names are CLIA and OTHER. If downloading the file, note it...

  20. EURESCOM Services Platform

    NARCIS (Netherlands)

    Nieuwenhuis, Lambertus Johannes Maria; van Halteren, Aart

    1999-01-01

    This paper presents the results of the EURESCOM Project 715. In February 1999, a large team of researchers from six European public network operators completed a two year period of cooperative experiments on a TINA-based environment, called the EURESCOM Services Platform (ESP). This platform

  1. Learning Space Service Design

    Science.gov (United States)

    Felix, Elliot

    2011-01-01

    Much progress has been made in creating informal learning spaces that incorporate technology and flexibly support a variety of activities. This progress has been principally in designing the right combination of furniture, technology, and space. However, colleges and universities do not design services within learning spaces with nearly the same…

  2. Severe service sealing solutions

    International Nuclear Information System (INIS)

    Metcalfe, R.; Wensel, R.

    1994-09-01

    Successful sealing usually requires much more than initial leak-tightness. Friction and wear must also be acceptable, requiring a good understanding of tribology at the sealing interface. This paper describes various sealing solutions for severe service conditions. The CAN2A and CAN8 rotary face seals use tungsten carbide against carbon-graphite to achieve low leakage and long lifetime in nuclear main coolant pumps. The smaller CAN6 seal successfully uses tungsten carbide against silicon carbide in reactor water cleanup pump service. Where friction in CANDU fuelling machine rams must be essentially zero, a hydrostatic seal using two silicon carbide faces is the solution. In the NRU reactor moderator pumps, where pressure is much lower, eccentric seals that prevent boiling at the seal faces are giving excellent service. All these rotary face seals rely on supplementary elastomer seals between their parts. An integrated engineering approach to high performance sealing with O-rings is described. This is epitomized in critical Space Shuttle applications, but is increasingly being applied in CANDU plants. It includes gland design, selection and qualification of material, quality assurance, detection of defects and the effects of lubrication, surface finish, squeeze, stretch and volume constraints. In conclusion, for the severe service applications described, customized solutions have more than paid for themselves by higher reliability, lower maintenance requirements and reduced outage time. (author)

  3. Hydrologic Services Course.

    Science.gov (United States)

    National Oceanic and Atmospheric Administration (DOC), Rockville, MD. National Weather Service.

    A course to develop an understanding of the scope of water resource activities, of the need for forecasting, of the National Weather Service's role in hydrology, and of the proper procedures to follow in fulfilling this role is presented. The course is one of self-help, guided by correspondence. Nine lessons are included: (1) Hydrology in the…

  4. REST based service composition

    DEFF Research Database (Denmark)

    Grönvall, Erik; Ingstrup, Mads; Pløger, Morten

    2011-01-01

    This paper presents an ongoing work developing and testing a Service Composition framework based upon the REST architecture named SECREST. A minimalistic approach have been favored instead of a creating a complete infrastructure. One focus has been on the system's interaction model. Indeed, an aim...

  5. Mastering ServiceNow

    CERN Document Server

    Wood, Martin

    2015-01-01

    This book is intended for those who are familiar with web technologies such as JavaScript. We start from the computing fundamentals to understand how ServiceNow is architected, working from the ground up to really leverage the full capabilities of the platform.

  6. Malawi's Mental Health Service

    African Journals Online (AJOL)

    ual, the child running off into the bush, the adoles- cent who almost unnoticed begins to lose concentration and fail at his studies. ... Malawi Medical Journal. .... topic. In this way the specialist service comes out to the district, rather than all those ...

  7. Wearable probes for service design

    DEFF Research Database (Denmark)

    Mullane, Aaron; Laaksolahti, Jarmo Matti; Svanæs, Dag

    2014-01-01

    Probes are used as a design method in user-centred design to allow end-users to inform design by collecting data from their lives. Probes are potentially useful in service innovation, but current probing methods require users to interrupt their activity and are consequently not ideal for use...... by service employees in reflecting on the delivery of a service. In this paper, we present the ‘wearable probe’, a probe concept that captures sensor data without distracting service employees. Data captured by the probe can be used by the service employees to reflect and co-reflect on the service journey......, helping to identify opportunities for service evolution and innovation....

  8. Knowledge Transfer Services

    Directory of Open Access Journals (Sweden)

    Albert Simard

    2009-03-01

    Full Text Available Le présent article décrit un modèle visant à faciliter la compréhension du processus de transfert du contenu depuis sa source jusqu’à son utilisation. Un groupe de travail de Ressources naturelles Canada a étudié la nature du transfert des savoirs à l’aide d’un modèle de services, afin de découvrir et comprendre les modèles et processus sous-jacents. Les services de savoir sont des programmes qui créent et fournissent des produits organisationnels basés sur un contenu et ayant une valeur intégrée. Ces programmes sont destinés à être utilisés en interne ou transférés pour répondre aux souhaits et besoins d’un utilisateur externe. Les critères de conception du modèle sont les suivants : indépendance par rapport au contenu, concentration sur l’organisation, évolutivité, deux pilotes et deux niveaux de résolution. Le modèle est basé sur une chaîne de valeur dans laquelle la valeur est intégrée, déplacée ou extraite. Un système de services de savoir se divise en neuf étapes : générer, transformer, gérer, utiliser en interne, transférer, ajouter de la valeur, utiliser professionnellement, utiliser personnellement et évaluer. Les services de savoir sont fournis par l’intermédiaire d’un spectre de distribution allant de complexe à accessible. À chaque région du spectre de distribution correspond une série d’attributs qui influencent la manière dont les services sont fournis.This paper describes a model intended to increase understanding of how content is transferred from its source to its use. A Natural Resources Canada task group explored the nature of knowledge transfer with a services paradigm to discover and understand underlying patterns and processes. Knowledge Services are programs that produce and pro-vide content-based organizational outputs with embedded value that are intended to be used internally or transferred to meet external user wants or needs. Model design criteria

  9. Cloud Services from Consumer Standpoint

    OpenAIRE

    Koski, Jori

    2016-01-01

    The objective of this thesis is to clarify the use of cloud services and how they are used in practice. This thesis will first cover the history of cloud computing. At the early days of computing, services have been stored on servers locally and could be accessed through direct connections. After this, services have been on the users’ personal computers. Nowadays, services are stored in the cloud. This research paper focuses on four sub topics: communication services, healthcare se...

  10. The value of service reliability

    OpenAIRE

    Benezech , Vincent; Coulombel , Nicolas

    2013-01-01

    International audience; This paper studies the impact of service frequency and reliability on the choice of departure time and the travel cost of transit users. When the user has (α, β, γ) scheduling preferences, we show that the optimal head start decreases with service reliability, as expected. It does not necessarily decrease with service frequency, however. We derive the value of service headway (VoSH) and the value of service reliability (VoSR), which measure the marginal effect on the e...

  11. Architecting Service-Oriented Systems

    Science.gov (United States)

    2011-08-01

    Abstract Service orientation is an approach to software systems development that has become a popular way to implement distributed, loosely coupled...runtime. The later you defer binding the more flexibility service providers and service consumers have to develop their software systems independently...Enterprise Service Bus An Enterprise Service Bus (ESB) is a software pattern that can be part of a SOA infrastructure and acts as an intermediary

  12. Routing Service Quality—Local Driver Behavior Versus Routing Services

    DEFF Research Database (Denmark)

    Ceikute, Vaida; Jensen, Christian S.

    2013-01-01

    of the quality of one kind of location-based service, namely routing services. Specifically, the paper presents a framework that enables the comparison of the routes provided by routing services with the actual driving behaviors of local drivers. Comparisons include route length, travel time, and also route...... popularity, which are enabled by common driving behaviors found in available trajectory data. The ability to evaluate the quality of routing services enables service providers to improve the quality of their services and enables users to identify the services that best serve their needs. The paper covers......Mobile location-based services is a very successful class of services that are being used frequently by users with GPS-enabled mobile devices such as smartphones. This paper presents a study of how to exploit GPS trajectory data, which is available in increasing volumes, for the assessment...

  13. Controlling outsourced service delivery : Managing service quality in business service triads

    NARCIS (Netherlands)

    van Iwaarden, J.; van der Valk, W.

    2013-01-01

    Organisations are increasingly sourcing services that become part of their value proposition to their (business) customers from external providers. Often, these services are directly delivered by the service provider to the customer. The buying organisation, service provider and customer operate in

  14. A Measure of Maintenance Training/Qualification Readiness and Its Impact on Billet Life Cycle Coast.

    Science.gov (United States)

    1983-09-01

    Intelligence is collected and an appraisal made of the threat to the security of the nation. 2. National Stratmov Based upon national policy decisions , a...Corrosion Control School. 432)2-5AQI * P-3C Electrical Maintenance Technician PQa �-Q - P-3C Brake Rider/Wing Walker PQS &323$-Q2 e P-IC Auxillary ...identified in a squadron utilizing the automated Skill Level Maintenance Matrices, the decision can be made to determine if extraordinary action is

  15. Temperature field calculation for a metal charge of large cylindrical billets

    Energy Technology Data Exchange (ETDEWEB)

    Korovina, V M; Gurenko, V A; Bashnin, Yu A; Gordeeva, L I; Mernik, E B; Varakin, P I

    1979-09-01

    The temperature field of cylindrical blanks of 35KhN3MFA steel, cooled separately in the air and as-charged on rolled-out hearth was calculated. The temperature curves of the blanks cooled in the as-charged state were calculated with allowance for the variation of the external temperature with the time. The comparison of the experimental and of the calculated data has shown their satisfactory agreement for all practical purposes. This method of calculation can be used for any other problems with different linear, thermal and physical parameters of blanks.

  16. A Qualitative Analysis of Navy Funded Graduate Education in Meeting HR Subspecialty Billet Knowledge Requirements

    Science.gov (United States)

    2012-03-01

    the GenURL designator, 1100. These officers were tasked with important Human Resources related functions among other roles. Even so, the community...deployment these assets to achieve mission objectives. Economics, probability, statistics, mathematics, human factors, and optimization all supply the...relations, geo-political area studies and high-level strategic planning. 3320 HUMAN RESOURCE MANAGEMENT OFFICER [ HRM ] Provides staff assistance

  17. Estimation of shell thickness in a continuously cast steel billet using radiotracers

    International Nuclear Information System (INIS)

    Prasad, A.S.; Pandey, J.C.; Kaur, G.

    1994-01-01

    In the continuous casting of steel, one of the factors which limits the rate of faster withdrawal of the casting from the mould is the thickness of the solid shell below the mould. If the shell can not contain the liquid pool, breakouts occur and process of casting disrupts. Estimates of shell thickness have been made on the basis of heat- transfer considerations. The shell thickness could also be delineated, to some extent, by adding radiotracers during casting and subsequently determining the dispersion of radioactivity by autoradiography. The paper presents the results of the estimation of shell thickness based on the heat-transfer model and validation of the model by plant trials using radiotracers. (author). 11 refs., 5 figs., 1 tab

  18. Integrodifferential model of induction heating of nonmagneticcylindrical billet rotating in uniform magnetic field

    Czech Academy of Sciences Publication Activity Database

    Donátová, M.; Karban, P.; Doležel, Ivo; Ulrych, B.

    2009-01-01

    Roč. 85, č. 4 (2009), s. 16-18 ISSN 0033-2097 R&D Projects: GA ČR(CZ) GA102/07/0496 Institutional research plan: CEZ:AV0Z20570509 Keywords : induction heating * integrodifferential model * electromagnetic field Subject RIV: JA - Electronics ; Optoelectronics, Electrical Engineering Impact factor: 0.196, year: 2009

  19. Efficient Arrangement of Field Coils for Rotational Induction Heating of Nonmagnetic Cylindrical Billets

    Czech Academy of Sciences Publication Activity Database

    Donátová, M.; Karban, P.; Doležel, Ivo

    2010-01-01

    Roč. 86, č. 1 (2010), s. 83-85 ISSN 0033-2097 Grant - others:GA MŠk(CZ) MEB050807 Institutional research plan: CEZ:AV0Z20570509 Keywords : induction heating * integrodifferential model * electromagnetic field Subject RIV: JA - Electronics ; Optoelectronics, Electrical Engineering Impact factor: 0.242, year: 2010 http://pe.org.pl/

  20. Segregation of Elements in Continuous Cast Carbon Steel Billets Designated for Long Products

    Directory of Open Access Journals (Sweden)

    Hutny A. M.

    2016-12-01

    Full Text Available This article presents research results concerning designation of the scope of segregation of elements by analysing the ingot, designated for hot rolling of long products. The research tests were performed under industrial conditions, during continuous casting production cycle of high carbon steels. From cc ingots with square cross-section of 160 mm samples having the length of 400 mm were collected, out of which two samples were cut up, the so-called templates with the thickness of 20 mm. Segregation of elements was determined based on the quantitative analysis of results performed by using spark spectrometry pursuant to PN-H-04045. Changes in concentrations of elements were analysed along the line, which join the opposite sides of the sample in their half length and pass through the geometric centre of the square cross-section. In the further course of the research study, there was also determined the segregation along perpendicular line up to the surface connecting the core of the cross-section with lateral plane. Designations of element contents were performed at points distanced from each other by approx. 10 mm and situated on the lines. There was found segregation of carbon, sulphur and phosphorus.

  1. A meshless approach to thermomechanics of DC casting of aluminium billets

    International Nuclear Information System (INIS)

    Mavrič, B; Šarler, B

    2016-01-01

    The ability to model thermomechanics in DC casting is important due to the technological challenges caused by physical phenomena such as different ingot distortions, cracking, hot tearing and residual stress. Many thermomechanical models already exist and usually take into account three contributions: elastic, thermal expansion, and viscoplastic to model the mushy zone. These models are, in a vast majority, solved by the finite element method. In the present work the elastic model that accounts for linear thermal expansion is considered. The method used for solving the model is of a novel meshless type and extends our previous meshless attempts in solving fluid mechanics problems. The solution to the problem is constructed using collocation on the overlapping subdomains, which are composed of computational nodes. Multiquadric radial basis functions, augmented by monomials, are used for the displacement interpolation. The interpolation is constructed in such a manner that it readily satisfies the boundary conditions. The discretization results in construction of a global square sparse matrix representing the system of linear equations for the displacement field. The developed method has many advantages. The system of equations can be easily constructed and efficiently solved. There is no need to perform expensive meshing of the domain and the formulation of the method is similar in two and three dimensions. Since no meshing is required, the nodes can easily be added or removed, which allows for efficient adaption of the node arrangement density. The order of convergence, estimated through an analytically solvable test, can be adjusted through the number of interpolation nodes in the subdomain, with 6 nodes being enough for the second order convergence. Simulations of axisymmetric mechanical problems, associated with low frequency electromagnetic DC casting are presented. (paper)

  2. Development of non-dendritic microstructures in AA6061 cast billets

    Energy Technology Data Exchange (ETDEWEB)

    Zhang, X.-D.; Chadwick, T.A.; Bryant, J.D. [Reynolds Metals Co., Chester, VA (United States)

    2000-07-01

    Non-dendritic structures have been shown to have many advantages over conventional, dendritic structures in castable aluminum alloys. Examples include high structural integrity, reduced porosity, excellent formability and enhanced near net-shape forming capability. Non-dendritic materials are characterized by an equiaxed, globularized grain structure. Previous work has focused on the application of these structures in traditional casting alloys such as A356 and A357, and on the processing of these alloys during semi-solid forming and squeeze casting. There is considerably less information on the impact of non-dendritic microstructures upon solid state deformation, and the use of such microstructures in the processing of traditional wrought aluminum alloys. In this paper, we will present our recent work in casting non-dendritic AA6061 alloy using different techniques, and discuss the effects of cast structure on deformation behavior during solid state processing at elevated temperatures. Cast microstructures were modified during direct chill casting using three different methods: magneto-hydrodynamic (MHD) agitation, mechanical stirring, and high loadings of grain refiner. A detailed microstructure characterization will be presented and discussed in terms of structural integrity, grain morphology, and their effects on deformation in the solid state. (orig.)

  3. DEVELOPMENT AND RESEARCH OF ULTRASONIC OSCILLATORY SYSTEM FOR HARDENING OF SPRING PLATE BILLETS

    Directory of Open Access Journals (Sweden)

    V. A. Tomilo

    2015-01-01

    Full Text Available Various schemes of ultrasonic oscillatory system are developed: with a «force nonsensitive» support, with a «force sensitive» support, with the deforming steel balls in bulk. Results of the ultrasonic treatment showed that hardening of a surface of the samples took place when the vibration amplitude of a radiator exceeds a certain level. The level of hardening increases with increase in amplitude of fluctuations of a radiator. Higher level of hardening is registered when the surface is treated by steel balls.

  4. INCREASING THE QUALITY OF SERVICE : Case Service Desk

    OpenAIRE

    Åhlgren, Niklas

    2014-01-01

    The topic of this thesis was to study how service quality is formed and to use this outcome to improve the quality of an IT service desk. The goal was to bring value to the customers and to the company by orienting the service desk personnel towards better service quality. By giving the service desk personnel a better understanding of the business process, customer relationship management and service quality the employees would gain more insight in to their own importance when it comes to imp...

  5. The EMBRACE web service collection

    DEFF Research Database (Denmark)

    Pettifer, S.; Ison, J.; Kalas, M.

    2010-01-01

    The EMBRACE (European Model for Bioinformatics Research and Community Education) web service collection is the culmination of a 5-year project that set out to investigate issues involved in developing and deploying web services for use in the life sciences. The project concluded that in order...... for web services to achieve widespread adoption, standards must be defined for the choice of web service technology, for semantically annotating both service function and the data exchanged, and a mechanism for discovering services must be provided. Building on this, the project developed: EDAM......, an ontology for describing life science web services; BioXSD, a schema for exchanging data between services; and a centralized registry (http://www.embraceregistry.net) that collects together around 1000 services developed by the consortium partners. This article presents the current status of the collection...

  6. Social Service has moved

    CERN Multimedia

    2007-01-01

    The offices of the Social Service are now on the 1st floor of Building 33 (Reception), exactly one floor above the old location. We remind you that the team, consisting of two social workers, a psychologist (external consultant, 1 day/week) and an administrative assistant, is at the disposal of all members of the personnel, whatever their status, as well as to their family members. Advice and support in the following areas are offered : · information on integration in the local area; · assistance in dealing with the relevant authorities/services; · consultations with a view to resolving problems of a personal, family or professional nature, such as problems of dependency (alcohol, drugs) relationship or behavioral problems (stress, depression, eating disorders), etc.; · support in facing new situations (maternity, divorce, bereavement, job change, separation from family/familiar surroundings); · assistance with decision making relating to family, personal or profes...

  7. MANAGING SERVICE QUALITY

    Directory of Open Access Journals (Sweden)

    Andreea BUDEANU

    2015-04-01

    Full Text Available Services are today the dominant sector of the economic activity both in terms of economic performance and labor utilization. Becoming an essential part of today’s society, they are considered the basis of a healthy economy, fact that has increased the importance of services and the research in the field. One of the biggest challenges regarding this sector is the evaluation and assurance of quality. There is still a lack of unanimity regarding the definitions, measurement procedures and the aspects that need to be provided and measured. Through this article we intend to treat these subjects and provide a broad perspective on this topic. Thus, we hope to highlight some practices and directions that could be relevant for the organizations in this field.

  8. Outsourcing the Business Services

    Directory of Open Access Journals (Sweden)

    Ioan I. ANDONE

    2010-01-01

    Full Text Available The nowadays international market of outsourcing services is relatively mature and with age comes wisdom ... Thus, on a grown market, choosing to outsource services can not only be justified by the strive to reduce costs but it aims to meeting more advanced objectives as accurate alignment with business strategies of the enterprise. As a result, outsourcing has reached new forms of expression that can help the enterprises to gain competitive advantage. In the context of a grown market, a new concept appears, namely the multisourcing which it refers to the outsourcing model of the future [1] that businesses must prepare to accept and use. This concept or model of the future refers to working with several suppliers, which are competitors in a spirit of trust and teamwork, in a collaborative process to maximize the benefits associated with outsourcing process.

  9. Industrial Services Contracts

    CERN Document Server

    2006-01-01

    This document gives an overview of Industrial Services contracts at CERN, including the probable expenditure in 2006 and the estimated expenditure for 2007. The Finance Committee is invited: - to take note of the revised amount in 2006 for Industrial Services contracts referred to in this document of 138.02 MCHF at 2006 prices compared to the previously anticipated amount of 122.67 MCHF at 2005 prices; - to take note that the estimated amount in 2007 for the contracts referred to in this document will be 112.54 MCHF at 2006 prices; - for the reasons set out in this document, the Finance Committee is also invited to approve the requests for the contracts presented and highlighted in the Annexes.

  10. SERVICES MANAGEMENT IN AGRITOURISM

    Directory of Open Access Journals (Sweden)

    Florentina Daniela MATEI (TITILINĂ

    2014-04-01

    Full Text Available New branches of tourism continues to grow along with the globalization of environmental policy, that's exactly why agritourism promotes returning to rural areas, recreational and farm activities, through which people assured longevity. In Romania, the sector attracts more and more tourists because it keeps many rural cultural heritage elements, combined with the beauty of the landscape and the harmony that is created through inter-human relationship. However, these services require sustained investments for conservation, but also for promotion. In this paper I wish to underline the major advantages of agritourism in boosting socio-economic development of the country and to customize certain strategies to succeed in managing this type of agritourism services.

  11. The service triad

    DEFF Research Database (Denmark)

    Andersson-Cederholm, Erika; Gyimóthy, Szilvia

    2010-01-01

    Models of service encounters are often fraught with reductionism, describing business relationships as mathematical combinations of dyadic constellations. Metaphors of ideal social relationships (marriages or friendships) are highlighted to stress normative aspects of equal, balanced and long......-term business partnerships. However, these approaches are limited in their analytical sensitivity, as they cannot address the complexity of multipart relationships, where meanings, roles and relationships are continuously constructed and reconstructed. In order to understand the ambivalent quality of business...... interactions, this article analyses the corporate travel market by applying Simmel’s depiction of the triad as a specific social form. Triadic constellations and more complex service networks involve dialectic tensions, simultaneously exhibiting loyalty and disloyalty, trust and distrust, empowerment...

  12. Mobile School Service

    Directory of Open Access Journals (Sweden)

    Borislav Odadzic

    2010-04-01

    Full Text Available What is in common for the majority of young people? Mobile phone. In epoch of rapid development of information technologies the time came in which only few people do not have mobiles, especially among young people in high schools. Researches which we made in our school say that this percentage (rate is really high 99,23% at this moment. The educational institutions should use this opportunity. In aim to improve the success of students the mobile service is developed, which will be described in this work. This is first result which provides a cognitive tool which is supporting the independent learning by applying mobile phones with wireless communication technology to extend learning outside of the classroom in Serbia. The service was developed during times when we didn’t know anything about how much and in which way m-learning was being used in the world.

  13. Fuel element services

    International Nuclear Information System (INIS)

    Marta, H.; Alvarez, P.; Jimenez, J.

    2006-01-01

    Refuelling outages comprise a number of maintenance tasks scheduled long in advance to assure a reliable operation throughout the next cycle and, in the long run, a safer and more efficient plant. Most of these tasks are routine service of mechanical and electrical system and likewise fuel an be considered a critical component as to handling, inspection, cleaning and repair. ENUSA-ENWESA AIE has been working in this area since 1995 growing from fuel repair to a more integrated service that includes new and spent fuel handling, inserts, failed fuel rod detection systems, ultrasonic fuel cleaning, fuel repair and a comprehensive array of inspection and tests related to the reliability of the mechanical components in the fuel assembly, all this, performed in compliance with quality, safety, health physics and any other nuclear standard. (Author)

  14. Competition and dental services.

    Science.gov (United States)

    Grytten, J; Sørensen, R

    2000-07-01

    Dental services for adults are different from all other Norwegian health services in that they are provided by private producers (dentists) who have full freedom to establish a practice. They have had this freedom since the end of World War II. A further liberalization of the market for dental services occurred in November 1995, when the so-called normal tariff was repealed. The system changed from a fixed fee system to a deregulated fee system. In principle, the market for dental services for adults operates as a free competitive market, in which dentists must compete for a market share. The aim of this study was to study the short-term effects of competition. A comprehensive set of data on fees, practice characteristics, treatment profiles and factors that dentists take into account when determining fees was analysed. The main finding was that competition has a weak effect. No support was found for the theory that the level of fees is the result of monopolistic competition or monopoly. The results also provided some evidence against the inducement hypothesis. At this stage, it is interesting to notice that dentists do not seem to exploit the power they have to control the market. One explanation, which is consistent with the more recent literature, is that physicians' behaviour to a large extent is influenced by professional norms and caring concerns about their patients. Financial incentives are important, but these incentives are constrained by norms other than self-interest. The interpretation of the results should also take into account that the deregulation has operated for a short time and that dentists and patients may not yet have adjusted to changes in the characteristics of the market. Copyright 2000 John Wiley & Sons, Ltd.

  15. School Health Services

    Centers for Disease Control (CDC) Podcasts

    2017-09-13

    School health services reduce absenteeism and improve academic achievement according to research. If you have school-aged children, you’ll want to listen to this podcast to learn more about healthy school environments and the link between health and academic achievement.  Created: 9/13/2017 by National Center for Chronic Disease Prevention and Health Promotion (NCCDPHP).   Date Released: 9/13/2017.

  16. INDIVIDUAL DOSIMETRY SERVICE

    CERN Multimedia

    1999-01-01

    Personnel in the distribution groups Aleph, Delphi, L3, Opal who also work for other experiments than at LEP, should contact the Individual Dosimetry ServiceWe inform all staff and users under regular dosimetric control that the dosimeters for the monitoring period JANUARY/FEBRUARY will be available from their usual dispatchers on Monday the third of January 2000.Please have your films changed:before the 12 January.The colour of the dosimeter valid in JANUARY/FEBRUARY is WHITE.

  17. INDIVIDUAL DOSIMETRY SERVICE

    CERN Multimedia

    2000-01-01

    Personnel in the distribution groups Aleph, Delphi, L3, Opal who also work for other experiments than at LEP, should contact the Individual Dosimetry Service.We inform all staff and users under regular dosimetric control that the dosimeters for the monitoring period MARCH/APRIL will be available from their usual dispatchers on the third of March 2000.Please have your films changed before the 13th of March.The colour of the dosimeter valid in MARCH/APRIL is BLUE.

  18. Cloud services in organization

    OpenAIRE

    FUXA, Jan

    2013-01-01

    The work deals with the definition of the word cloud computing, cloud computing models, types, advantages, disadvantages, and comparing SaaS solutions such as: Google Apps and Office 365 in the area of electronic communications. The work deals with the use of cloud computing in the corporate practice, both good and bad practice. The following section describes the methodology for choosing the appropriate cloud service organization. Another part deals with analyzing the possibilities of SaaS i...

  19. AIM Data Services

    Directory of Open Access Journals (Sweden)

    Michael Scholz

    2016-05-01

    Full Text Available AIM Data Services as a virtual facility provides virtual 3D reference tracks for simulation applications in the domain of automotive and railway systems. It offers tools for management and analysis of experiment data and a platform for survey and processing of vehicle data in the public transport domain. Collected spatial data is bundled in a database cluster and published through common web mapping interfaces.

  20. Nuclear Chemistry and Services

    International Nuclear Information System (INIS)

    Vandevelde, L.

    2000-01-01

    The objectives, the programme, and the achievements of research activities at the Belgian Nuclear Research Centre SCK-CEN in the field of nuclear analytical techniques are summarized. Major efforts in 1999 went to a project on the qualification of radioanalytical routines for the determination of alpha-emitting nuclides in conditioned radioactive waste; the ARIANE project; and the provision of radiochemical and chemical analytical services to internal and external clients

  1. Quality of Service Renegotiations

    OpenAIRE

    Almesberger, Werner; Giordano, Silvia; Le Boudec, Jean-Yves

    1998-01-01

    Giving users simple access to QoS selection capability of ATM networks is important for the future of integrated services networks. We describe the first instance of an application in which users had the capacity to tune ATM traffic parameters with a button, at run time. To achieve this we implemented the necessary signaling extension on ATM switches as well as on end-systems. Furthermore, we extended Arequipa (Application REQested IP over ATM

  2. SERVICE QUALITY AND PROFITABILITY

    OpenAIRE

    Katarina Panić

    2012-01-01

    In recent years there have beenchanges in marketing focus. For ‘50s we may say itwas period of mass marketing, for ‘70s the time ofmarketing segmentation, and ‘90s representsperiod of personalized marketing. Today’s accent ison the concept of relationship. Importance ofrelationship marketing, in the area of services, isdirectly linked with principle that customer’ssatisfaction and loyalty are closely related toprofitability. This article presents analysis of newservice paradigm which foregrou...

  3. Quality of Service Renegotiations

    OpenAIRE

    Almesberger, W.; Chandran, L.; Giordano, S.; Le Boudec, Jean-Yves; Schmid, R.

    1998-01-01

    Giving users simple access to QoS selection capability of ATM networks is important for the future of integrated services networks. We describe the first instance of an application in which users had the capacity to tune ATM traffic parameters with a button, at run time. To achieve this we implemented the necessary signaling extension on ATM switches as well as on end-systems. Furthermore, we extended Arequipa (Application REQested IP over ATM; a mechanism that enables applications to request...

  4. Adoption of Broadband Services

    DEFF Research Database (Denmark)

    Falch, Morten

    2008-01-01

    Broadband is seen as a key infrastructure for developing the information society. For this reason many Governments are actively engaged in stimulating investments in broadband infrastructures and use of broadband services. This chapter compares a wide range of broadband strategies in the most suc....... Many countries have provided active support for stimulating diffusion of broadband and national variants of this type of policies in different countries are important for an explanation of national differences in adoption of broadband....

  5. Adaptive Wireless Multimedia Services

    OpenAIRE

    Yi, Xiaokun

    2006-01-01

    Context-awareness is a hot topic in mobile computing currently. A lot of importance is being attached to facilitating the user of various mobile computing devices to provide services that are more “user-centric”. One aspect of context-awareness is to perceive variations in available resources, and to make decisions based on the feedback to enable applications to automatically adapt to the current environment. For Voice over IP (VoIP) software phones (softphones), variations in network perform...

  6. REMINDER FROM MEDICAL SERVICE

    CERN Multimedia

    Service Médical

    2000-01-01

    iFor medical problems, we would like to remind all personnel working on the CERN sites, be they staff or from outside firms, that they are welcome at the Infirmary, building 57, ground floor. For information, call the Nurses on Telephone: 73802. by electronic mail: Infirmary.Service@cern.ch Marion.Diedrich@cern.ch Janet.Doody@cern.ch Mireille.Vosdey@cern.ch

  7. REMINDER FROM MEDICAL SERVICE

    CERN Multimedia

    Medical Service

    2001-01-01

    For medical problems, we would like to remind all personnel working on the CERN sites, be they staff or from outside firms, that they are welcome at the Infirmary, building 57, ground floor. For information, call the Nurses on Telephone: 73802 by electronic mail: Infirmary.Service@cern.ch Marion.Diedrich@cern.ch Janet.Doody@cern.ch Mireille.Vosdey@cern.ch  

  8. Marine Ecosystem Services

    DEFF Research Database (Denmark)

    Hasler, Berit; Ahtiainen, Heini; Hasselström, Linus

    MARECOS (Marine Ecosystem Services) er et tværfagligt studie, der har haft til formål at tilvejebringe information vedrørende kortlægning og værdisætning af økosystemtjenester, som kan anvendes i forbindelse med udformning af regulering på det marine område såvel nationalt, som regionalt og inter...

  9. NOTE FROM VISITS SERVICE

    CERN Multimedia

    ETT Division; Division ETT; Service des visites

    2000-01-01

    The Visit Service noticed that for many years countries such as Great Britain, Germany, Spain, Portugal, the Netherlands and the Scandinavian countries visit CERN less than other member countries and that is due to the high price of the trip for the students. To improve the situation the Visit Service plans to create a network of 'Family-Accommodation' ('Famille-Accueil') in Geneva and in France nearbywith the aim to facilitate the trip to foreign students especially from the more distant member countries and to encourage them to visit our unique laboratory. We expect this exchange to be an interesting experience for both the students and the welcoming family ('famille d'accueil'). If you are interested in participating in this family network, please fill in the questionnaire below. The questionnaire is to be returned to the Visit Service, Mrs Christine Fromm, e-mail Christine.Fromm@cern.ch.Name: First name: CERN address: E-mail: Portable phone number: Home address...

  10. SERVICES AND REGIONAL DEVELOPMENT

    Directory of Open Access Journals (Sweden)

    Sven ILLERIS

    2009-12-01

    Full Text Available The purpose of this contribution is to discuss what roles the different economic sectors, and in particular services activities (the tertiary sector play in regional development, understood as growth in production, incomes and employment in weakly developedregions. This question is approached in two ways. The contribution first contains a – primarily theoretical – re-examination of the so-called economic base model, which states that services play a passive role in regional development. The discussion leads to substantial modifications of the model. The second approach is more empirical. It will take as its point of departure the proposition – often heard, but rarely examined – that since service activities are more concentrated in big cities than other activities and in recent decades have shown higher growth rates than other economic activities, it follows that the economic development is now pulled towards big city regions. Examined by way of a statistical analysisin Denmark and France, this proposition could not be verified.

  11. Industry information service

    International Nuclear Information System (INIS)

    Yigit, Ipek

    1993-01-01

    BNF is the UK nuclear industry's representative organisation and its membership is inclusive of the entire civil nuclear industry in the Britain. BNF members include Britain's two nuclear electricity generating companies, Nuclear Electric and Scottish Nuclear, who between them manage the seventeen nuclear power stations which provide approximately 20% of the country's generating capacity. An important role of the Forum is to act as the information centre for the industry as a whole and during 1992, the Forum has strengthened its information service with the setting up of an extensive, computer-based network. The network has been established to provide an effective way of managing UK domestic nuclear-related issues and for maximising the news value of our industry's achievements. Equally important is the service's role as an international source of information - particularly when nuclear incidents occur outside the UK. The Forum also acts as an international exchange centre, disseminating technical information, for example, and by promptly providing accurate and comprehensive information to minimise the potential damage to public confidence in nuclear power generation which may be caused by any reported nuclear incidents. Recent examples of the successful operation of the BNF information service and its communications network have been the Leningradskya incident in March 1992 and the hurricane Andrew situation which developed at the end of August 1992

  12. COSMOS Launch Services

    Science.gov (United States)

    Kalnins, Indulis

    2002-01-01

    COSMOS-3M is a two stage launcher with liquid propellant rocket engines. Since 1960's COSMOS has launched satellites of up to 1.500kg in both circular low Earth and elliptical orbits with high inclination. The direct SSO ascent is available from Plesetsk launch site. The very high number of 759 launches and the achieved success rate of 97,4% makes this space transportation system one of the most reliable and successful launchers in the world. The German small satellite company OHB System co-operates since 1994 with the COSMOS manufacturer POLYOT, Omsk, in Russia. They have created the joint venture COSMOS International and successfully launched five German and Italian satellites in 1999 and 2000. The next commercial launches are contracted for 2002 and 2003. In 2005 -2007 COSMOS will be also used for the new German reconnaissance satellite launches. This paper provides an overview of COSMOS-3M launcher: its heritage and performance, examples of scientific and commercial primary and piggyback payload launches, the launch service organization and international cooperation. The COSMOS launch service business strategy main points are depicted. The current and future position of COSMOS in the worldwide market of launch services is outlined.

  13. Safety at your service

    CERN Multimedia

    Antonella Del Rosso

    2014-01-01

    You might think that only twelve people to man twelve different services, each needing several people could be a problem. Not for the DGS-SEE-SV Section! We can now reveal their magic formula.   From risk management to prevention and follow-up of accidents, from safety training to hunting for pollutants in buildings and providing safety input for calls for tenders, the DGS-SEE-SV’s services underpin virtually every aspect of CERN’s daily life. “The section was set up in 2011 to meet the Organization's needs more effectively", explains François Angerand, head of the DGS-SEE-SV section. "For some activities, such as providing safety input for calls for tenders, our Section acts as an interface between the Departments and all the other services of the HSE Unit. In other cases, we ourselves provide direct support to the Departments.” “Safety” is synonymous with “prevention”: the DGS-...

  14. Water Service Areas - Public Water Supplier's (PWS) Service Areas

    Data.gov (United States)

    NSGIC Education | GIS Inventory — Boundaries of current public water supplier's (PWS) service areas. This data set contains the present service area boundary of the water system and does not contain...

  15. Service Innovation in Industrial Contexts

    OpenAIRE

    Kowalkowski, Christian

    2016-01-01

    Both academics and practitioners emphasize the importance for product firms of pursuing service innovation. Despite a strategic focus on service-led growth, however, many firms struggle to succeed with their service innovation initiatives. In order to increase our understanding of the nature of service innovation in product firms, this chapter discusses the specificities in, and dynamics of, service offerings, service processes, and business models in industrial contexts. First, it outlines k...

  16. Anesthetic services in Serbia

    Directory of Open Access Journals (Sweden)

    Majstorović Branislava M.

    2016-01-01

    Full Text Available Explanation the topic: Due to the development of knowledge and technology our world is becoming a global city where rapidly occur changes in political and economic milieu, such as the introduction of corporate capitalism in the economic crisis, contemporary migrations etc. Health care as a public good on one hand and as the highest individual value of each individual on the other hand, changes and suffers changes. Health care system policy insists on partnership relation of the individual with medical service providers. This refers to the a secure and accessible modern treatment of each individual and to the state as to rationalize and reduce medical costs with effective methods of treatment. Topic position in scientific/professional public: Anesthesiology is evolving along with the surgical disciplines. Highly sophisticated with organized service, anesthesiology is equally important because of the multiplicity of anesthetic services in the surgical treatment of the disease in terms of teamwork and multidisciplinary treatment of the disease. The intention is to provide a description of work, education and our results in the economic, geopolitical and cultural context of the Serbian health system policy as well as to improve safe performance, availability and cost rationalization in anesthesia. The health care system is territorially organized in Serbia. In hospitals, Serbia employs 940 anesthesiologists (1:7,575 inhabitants. According to data from the Regional Medical Chamber of Belgrade,382 anesthesiologists were registered in Belgrade out of total. Anesthesia department network is well organized in all surgical hospitals. Anesthesia services are available depending on the place of residence, type of surgical illness or injury, and the distance to the nearest clinic. Sub-specializations in the field of anesthesiology have not been introduced although pediatric, neurosurgery and cardiosurgical anesthesia have spontaniously singled, as well as

  17. Marketing of Healthcare Services with reference to Laboratory services

    OpenAIRE

    Ajotikar, Vaishali M.; Ali, Dr.M. M

    2015-01-01

    The paper attempts to study empirically dealers point of view on the 7ps i.e. marketing mix for laboratory services. The primary data was collected from dealers by administering interview schedules on 7ps of laboratory service marketing. This data collected was tabulated, analyzed and intepretated so as to suitably arrive at findings. High score for statements: laboratory services are prompt, services are rendered on cash basis to patients, laboratory has collection centers in different area...

  18. Dynamic selection mechanism for quality of service aware web services

    Science.gov (United States)

    D'Mello, Demian Antony; Ananthanarayana, V. S.

    2010-02-01

    A web service is an interface of the software component that can be accessed by standard Internet protocols. The web service technology enables an application to application communication and interoperability. The increasing number of web service providers throughout the globe have produced numerous web services providing the same or similar functionality. This necessitates the use of tools and techniques to search the suitable services available over the Web. UDDI (universal description, discovery and integration) is the first initiative to find the suitable web services based on the requester's functional demands. However, the requester's requirements may also include non-functional aspects like quality of service (QoS). In this paper, the authors define a QoS model for QoS aware and business driven web service publishing and selection. The authors propose a QoS requirement format for the requesters, to specify their complex demands on QoS for the web service selection. The authors define a tree structure called quality constraint tree (QCT) to represent the requester's variety of requirements on QoS properties having varied preferences. The paper proposes a QoS broker based architecture for web service selection, which facilitates the requesters to specify their QoS requirements to select qualitatively optimal web service. A web service selection algorithm is presented, which ranks the functionally similar web services based on the degree of satisfaction of the requester's QoS requirements and preferences. The paper defines web service provider qualities to distinguish qualitatively competitive web services. The paper also presents the modelling and selection mechanism for the requester's alternative constraints defined on the QoS. The authors implement the QoS broker based system to prove the correctness of the proposed web service selection mechanism.

  19. Role Coastumer Service PT. Bank Danamon Provide Service to Customers

    OpenAIRE

    ", NURJANAH; Hardani, Ninda

    2015-01-01

    PT. Bank Danamon Pekanbaru is the bank engaged in banking goods and services that always seeks to prioritize the satisfaction of its customers. The employee on duty and deal directly with the customer in providing services commonly known as customer service that are required to have the ability to serve customers accurately and quickly and have good communication skills. The purpose of this study was to determine the role of customer service as a receptionist, Deskman, salesman, customer rela...

  20. The Importance of Perceived Service Value in Retail Banking Services

    OpenAIRE

    Aleksandra Pisnik; Jasmina Dlačić; Borut Milfelner

    2016-01-01

    Purpose – In many industries, perceived service value is found to be a significant mediator between perceived service quality and customer satisfaction and loyalty. Therefore, this paper aims to test a conceptual model of perceived service value with its antecedents, such as perceived price and perceived service quality, and consequences, customer satisfaction and loyalty, in the retail banking industry. Design/Methodology/Approach – For the empirical study, a measurement instrument was d...

  1. Mobile communications data services marketing

    Directory of Open Access Journals (Sweden)

    Stanislav Marušić

    2006-12-01

    Full Text Available Increasing revenue per user is very important for mobile operators because of shrinking growth from mobile voice services on a number of markets. At the same time, a more powerful platform enabling advanced mobile data services has emerged. Therefore, mobile data services offer great possibilities to operators in the future. Marketing plays the key role in offering new and existing data services. Experiences in launching various services, primarily a comparison of Japanese and other experiences, shows that different strategies and marketing mix employed in launching data services can lead to different business results in this area. The needs and preferences of Croatian mobile users are explored in this paper, especially in the following areas: the most used and potentially most interesting data services, a preferred way of paying for these services, the importance of transaction security in mobile payments and a comparison of the use of and interest in such services by users with more advanced mobile terminals and those with older mobile phones. Results imply that a strong and attractive presence of these services in the media is crucial to success. It is also important to communicate clearly the benefits of these services, along with lower prices (or promotional periods as well as easy activation and use. Last but not least: the existence of attractive content and applications (where fair arrangements among all providers of these services is the main prerequisite is essential for a faster adoption and use of these services.

  2. IoT Service Clustering for Dynamic Service Matchmaking.

    Science.gov (United States)

    Zhao, Shuai; Yu, Le; Cheng, Bo; Chen, Junliang

    2017-07-27

    As the adoption of service-oriented paradigms in the IoT (Internet of Things) environment, real-world devices will open their capabilities through service interfaces, which enable other functional entities to interact with them. In an IoT application, it is indispensable to find suitable services for satisfying users' requirements or replacing the unavailable services. However, from the perspective of performance, it is inappropriate to find desired services from the service repository online directly. Instead, clustering services offline according to their similarity and matchmaking or discovering service online in limited clusters is necessary. This paper proposes a multidimensional model-based approach to measure the similarity between IoT services. Then, density-peaks-based clustering is employed to gather similar services together according to the result of similarity measurement. Based on the service clustering, the algorithms of dynamic service matchmaking, discovery, and replacement will be performed efficiently. Evaluating experiments are conducted to validate the performance of proposed approaches, and the results are promising.

  3. Service Learning for Improvement of Customer Service Education in LIS

    Science.gov (United States)

    Colón-Aguirre, Mónica

    2017-01-01

    This work explores the ways in which academic librarians specializing in areas related to user services consider the courses they took as part of obtaining their library and information science (LIS) degree prepared them to deal with issues of customer service in their current work. Effective customer service is a central aspect of accomplishing…

  4. Rethinking Library Service: Improving the User Experience with Service Blueprinting

    Science.gov (United States)

    Pretlow, Cassi; Sobel, Karen

    2015-01-01

    Service blueprinting is a process that businesses use for analyzing and improving service. Originally presented in the Harvard Business Review in 1984, it has retained a strong following ever since. At present, it is experiencing a revival at numerous academic institutions. The authors of this article present the process of service blueprinting.…

  5. Service business model framework and the service innovation scope

    NARCIS (Netherlands)

    van der Aa, W.; van der Rhee, B.; Victorino, L.

    2011-01-01

    In this paper we present a framework for service business models. We build on three streams of research. The first stream is the service management and marketing literature that focuses on the specific challenges of managing a service business. The second stream consists of research on e-business

  6. ServiceBlueprinting as a service management tool in radiology

    International Nuclear Information System (INIS)

    Maurer, Martin H.; Hamm, Bernd; Teichgraeber, Ulf

    2011-01-01

    Purpose: To describe the ServiceBlueprint model as a suitable method of service management in clinical medicine using the example of the routine clinical setting of a radiological department. Materials and methods: ServiceBlueprinting is a concept for the analysis, visualization, and optimization of service processes. To investigate whether the model will also provide a suitable representation of medical services, particularly the provision of radiological services, ServiceBlueprints were created for the modality computed tomography (CT). To this end, an independent observer analyzed the workflow of 40 consecutive CT examinations. Results: The ServiceBlueprint provided an analysis of the status quo of the service processes in CT imaging modality. Weak points in the processes thus became immediately apparent. The model could also be used for personnel management in that it helped to define the roles of staff members from different categories in the value-added process. It served as a basis for the implementation of quality management systems according to Total Quality Management (TQM) and DIN-EN-ISO-9001:2000. Conclusions: The ServiceBlueprint model is a service management concept that is also suitable to visualize medical service processes in routine clinical settings like in a radiology department and has a multifarious potential in process optimization, implementation of quality management systems, and human resources management.

  7. Rethinking Student Services: Assessing and Improving Service Quality.

    Science.gov (United States)

    Zammuto, Raymond F.; And Others

    1996-01-01

    A study investigated the quality of services in four student enrollment services administrative sub-units (recruiting, admissions, records and registration, financial aid) at a public comprehensive university, using student and staff evaluations and program evaluations. Specific changes needed to improve service delivery are identified and…

  8. Library Services Online: Introducing Library Services for Online MBA Classes

    Science.gov (United States)

    Slavin, Laura C.

    2015-01-01

    In this article, a librarian at Lincoln Memorial University creates library services for an MBA program offered entirely online that is in the early stages of development. The library services include a subject guide and 4 tutorials that will be added to the MBA online orientation. Other services include offering online office hours and…

  9. SERVICE PROVISIONING IN MANETS USING SERVICE PROVIDER’S METRICS

    Directory of Open Access Journals (Sweden)

    K. Ponmozhi

    2012-09-01

    Full Text Available Service discovery technologies are exploited to enable services to advertise their existence in a dynamic way and can be discovered, configured and used by other devices with minimum of manual efforts. Automatic service discovery plays an important role in future network scenarios. Service discovery in distributed environment is difficult that too if the availability information of the services cannot be in a centralized node. The complexity is increased even further in the case of MANETs in which there will not be central intelligence also, the nodes involved may be on the move. The mobility issue leads to the situation of uncertainty about the service availability of the service provider. In this paper we propose a decentralized discovery mechanism. The basic idea is, distributing service information along with the availability metrics to the nodes. The metrics will give us the information to evaluate the goodness of the service provider. Every node will form multi-layered overlays of service providers sorted based on the metrics. When we send a query, each node will identify the service provider from the overlay with the good metric among the available providers (i.e. the one in the first position in the overlay. We define the message structures and methods needed for this proposal. The simulation result shows that in the high mobile environment too we could have a better convergence. We believe that the architecture presented here is a necessary component of any service provision framework.

  10. Service Marketing Competitiveness In The New Economy

    OpenAIRE

    Aleksandar Grubor

    2008-01-01

    In the new economy the basic characteristics of services determine service consumption, just as customer relationship management impacts on the approach to services marketing. Contemporary service customers perceive service quality in service encounters and in ongoing relationships as well. The perception of service quality may be presented as a basic model of perception, known in service marketing reference sources as The Perceived Service Quality Model. Service marketers and marketing manag...

  11. Cable networks, services, and management

    CERN Document Server

    2015-01-01

    Cable Networks, Services, and Management is the first book to cover cable networks, services, and their management, in-depth, for network operators, engineers, researchers, and students. Thirteen experts in various fields have contributed their knowledge of network architectures and services, Operations, Administration, Maintenance, Provisioning, Troubleshooting (OAMPT) for residential and business services, cloud, Software Defined Networks (SDN), as well as virtualization concepts and their applications as part of the future directions of cable networks. The book begins by introducing architecture and services for Data Over Cable Service Interface Specification (DOCSIS) 3.0/ 3.1, Converged Cable Access Platform (CCAP), Content Distribution Networks (CDN, IP TV, and Packet Cable and Wi-Fi for Residential Services. Topics that are discussed in proceeding chapters include: operational systems and management architectures, service orders, provisioning, fault manageme t, performance management, billing systems a...

  12. Bank service management in Ghana

    DEFF Research Database (Denmark)

    Kuada, John; Narteh, Bedman

    2011-01-01

    This article reports a study of the determinants of effective management of of retail banking services in Ghana......This article reports a study of the determinants of effective management of of retail banking services in Ghana...

  13. Global Reference Tables Services Architecture

    Data.gov (United States)

    Social Security Administration — This database stores the reference and transactional data used to provide a data-driven service access method to certain Global Reference Table (GRT) service tables.

  14. Veterans' Employment and Training Service

    Science.gov (United States)

    ... Find a Job Veterans.Gov Apprenticeship Occupations and Careers Women Who Served Programs & Services Transition GPS Frequently Asked Questions Hire a Veteran Find qualified Veterans Policy & Compliance Employer Toolkit Apprenticeships HIRE Vets Medallion Program Service Providers Grants & ...

  15. Services for nuclear power stations

    International Nuclear Information System (INIS)

    Fremann, M.; Ryckelynck

    1987-01-01

    This article gives an information as complete as possible about the activities of the french nuclear industry on the export-market. It describes the equipment and services available in the field of services for nuclear power stations [fr

  16. Conceptions of health service robots

    DEFF Research Database (Denmark)

    Lystbæk, Christian Tang

    2015-01-01

    Technology developments create rich opportunities for health service providers to introduce service robots in health care. While the potential benefits of applying robots in health care are extensive, the research into the conceptions of health service robot and its importance for the uptake...... of robotics technology in health care is limited. This article develops a model of the basic conceptions of health service robots that can be used to understand different assumptions and values attached to health care technology in general and health service robots in particular. The article takes...... a discursive approach in order to develop a conceptual framework for understanding the social values of health service robots. First a discursive approach is proposed to develop a typology of conceptions of health service robots. Second, a model identifying four basic conceptions of health service robots...

  17. Metaheuristics in the service industry

    CERN Document Server

    Geiger, Martin Josef; Sevaux, Marc; Sörensen, Kenneth

    2009-01-01

    This book presents novel methodological approaches and improved results of metaheuristics for modern services. It examines applications in the area of transportation and logistics, while other areas include production and financial services.

  18. Factors Affecting Medical Service Quality.

    Science.gov (United States)

    Mosadeghrad, Ali Mohammad

    2014-02-01

    A better understanding of factors influencing quality of medical service can pinpoint better strategies for quality assurance in medical services. This study aimed to identify factors affecting the quality of medical services provided by Iranian physicians. Exploratory in-depth individual interviews were conducted with sixty-four physicians working in various medical institutions in Iran. Individual, organizational and environmental factors enhance or inhibit the quality of medical services. Quality of medical services depends on the personal factors of the physician and patient, and factors pertaining to the healthcare setting and the broader environment. Differences in internal and external factors such as availability of resources, patient cooperation and collaboration among providers affect the quality of medical services and patient outcomes. Supportive leadership, proper planning, education and training and effective management of resources and processes improve the quality of medical services. This article contributes to healthcare theory and practice by developing a conceptual framework for understanding factors that influence medical services quality.

  19. Coordinator, Translation Services | IDRC - International ...

    International Development Research Centre (IDRC) Digital Library (Canada)

    The Coordinator, Translation Services coordinates the overall operations of the ... services in IDRC by acting as the main resource person for internal clients ... all operational issues in order to ensure good quality products delivered on time.

  20. Library Services Funding Assessment

    Science.gov (United States)

    Lorig, Jonathan A.

    2004-01-01

    The Glenn Technical Library is a science and engineering library that primarily supports research activities at the Glenn Research Center, and provides selected services to researchers at all of the NASA research centers. Resources available in the library include books, journals, CD-ROMs, and access to various online sources, as well as live reference and inter-library loan services. The collection contains over 77,000 books, 800,000 research reports, and print or online access to over 1,400 journals. Currently the library operates within the Logistics and Technical Information Division, and is funded as an open-access resource within the GRC. Some of the research units at the GRC have recently requested that the library convert to a "pay-for-services" model, in which individual research units could fund only those journal subscriptions for which they have a specific need. Under this model, the library would always maintain a certain minimum level of pooled-expense services, including the ready reference and book collections, and inter-library loan services. Theoretically the "pay-for-services" model would encourage efficient financial allocation, and minimize the extent to which paid journal subscriptions go unused. However, this model also could potentially negate the benefits of group purchases for journal subscriptions and access. All of the major journal publishers offer package subscriptions that compare favorably in cost with the sum of individual subscription costs for a similar selection of titles. Furthermore, some of these subscription packages are "consortium" purchases that are funded collectively by the libraries at multiple NASA research centers; such consortia1 memberships would be difficult for the library to pay, if enough GRC research units were to withdraw their pooled contributions. cost of collectively-funded journal access with the cost of individual subscriptions. My primary task this summer is to create the cost dataset framework, and

  1. Service Quality Measurements: A Review

    OpenAIRE

    Ali Ramezani Ghotbabadi; Setareh Feiz; Rohaizat Baharun

    2015-01-01

    Service quality measurement is one of the significant measurement tools for firms to understand consumers’ needs and wants by analyzing the experience of consumers and customers’ satisfaction on the services provided. Although there is no general agreement on one particular model used as the measurement of service quality perceived, there are some effective models offered by researchers during decades of study in this area. In the recent years, researchers believe that service quality is mult...

  2. Influence of employees' service-oriented behavior on service quality

    Directory of Open Access Journals (Sweden)

    Vučković Jelisaveta

    2015-01-01

    Full Text Available In order to constantly improve the quality of service program, organizations in tourism industry, have to pay special attention to managing employees' behavior, especially those in the first line of service provision and their direct superiors. Encouraging the employees towards service-oriented behavior is greatly determined by the adequate and consistent implementation of human resources management instruments. The subject of this research is an empirical examination of relations between employees' behavior in the service providing process and service quality. This research was conducted during 2012, in a five-star hotel 'Izvor', situated in Arandjelovac.

  3. MERRA Analytic Services

    Science.gov (United States)

    Schnase, J. L.; Duffy, D. Q.; McInerney, M. A.; Tamkin, G. S.; Thompson, J. H.; Gill, R.; Grieg, C. M.

    2012-12-01

    MERRA Analytic Services (MERRA/AS) is a cyberinfrastructure resource for developing and evaluating a new generation of climate data analysis capabilities. MERRA/AS supports OBS4MIP activities by reducing the time spent in the preparation of Modern Era Retrospective-Analysis for Research and Applications (MERRA) data used in data-model intercomparison. It also provides a testbed for experimental development of high-performance analytics. MERRA/AS is a cloud-based service built around the Virtual Climate Data Server (vCDS) technology that is currently used by the NASA Center for Climate Simulation (NCCS) to deliver Intergovernmental Panel on Climate Change (IPCC) data to the Earth System Grid Federation (ESGF). Crucial to its effectiveness, MERRA/AS's servers will use a workflow-generated realizable object capability to perform analyses over the MERRA data using the MapReduce approach to parallel storage-based computation. The results produced by these operations will be stored by the vCDS, which will also be able to host code sets for those who wish to explore the use of MapReduce for more advanced analytics. While the work described here will focus on the MERRA collection, these technologies can be used to publish other reanalysis, observational, and ancillary OBS4MIP data to ESGF and, importantly, offer an architectural approach to climate data services that can be generalized to applications and customers beyond the traditional climate research community. In this presentation, we describe our approach, experiences, lessons learned,and plans for the future.; (A) MERRA/AS software stack. (B) Example MERRA/AS interfaces.

  4. Individualizing Services, Individualizing Responsibility

    DEFF Research Database (Denmark)

    Garsten, Christina; Hollertz, Katarina; Jacobsson, Kerstin

    possibilities for individual voice, autonomy and self-determination in the local delivery of activation policy? What barriers do specific organisational models and practices imply for clients to choose, determine and access tailor-made programmes and services? What policy technologies are at work in governing......-oriented, and the normative demands placed on individuals appear increasingly totalizing, concerning the whole individual rather than the job-related aspects only. The paper is based on 23 in-depth interviews with individual clients as well as individual caseworkers and other professionals engaged in client-related work...

  5. Managing rail service life

    Directory of Open Access Journals (Sweden)

    Z. Popović

    2014-10-01

    Full Text Available The service life of rails depends especially on the operational loads and speeds on the railway lines, as well as on the rail maintenance policy. There are multiple aspects of rail maintenance optimization. The following article considers optimisation of rail maintenance activities relating to rail head surface condition in order to reduce corrective work on track geometry, as well as to minimize the overall costs for track maintenance. The objects of this research are issues and challenges related to rail and track maintenance in curves on modern conventional railway lines for mixed traffic.

  6. Seamless service: maintaining momentum.

    Science.gov (United States)

    Grinstead, N; Timoney, R

    1994-01-01

    Describes the process used by the Mater Infirmorum Hospital in Belfast in 1992-1994 to achieve high quality care (Seamless Service), motivate staff to deliver and measure performance. Aims of the project include focusing the organization on the customer, improving teamwork and motivation at all levels. After comprehensive data collection from GPs, patients and staff management forums developed a full TQM strategy to gain support and maintain momentum including innovative staff events (every staff member was given the opportunity to attend) where multilevel, multidisciplinary workshops enabled staff to design customer care standards, develop teams and lead customer-driven change.

  7. NNDC Data Services

    International Nuclear Information System (INIS)

    Tuli, J.K.; Sonzogni, A.

    2010-01-01

    The National Nuclear Data Center has provided remote access to some of its resources since 1986. The major databases and other resources available currently through NNDC Web site are summarized. The National Nuclear Data Center (NNDC) has provided remote access to the nuclear physics databases it maintains and to other resources since 1986. With considerable innovation access is now mostly through the Web. The NNDC Web pages have been modernized to provide a consistent state-of-the-art style. The improved database services and other resources available from the NNOC site at www.nndc.bnl.gov will be described.

  8. NRPB patient dosimetry service

    International Nuclear Information System (INIS)

    Shrimpton, P.; Hillier, M.; Bungay, D.; Wall, B.

    1994-01-01

    For nearly 20 years, thermoluminescent dosemeters (TLDs) have been used by NRPB to investigate the doses received by patients undergoing diagnostic examinations with x-rays, and these measurements have formed the basis for national recommendations on patient protection. Monitoring typical levels of patient dose should represent an essential element of routine quality assurance in x-ray departments. In order to promote more widespread measurements in hospitals, NRPB has drawn on a wealth of experience to establish a high-quality service providing TLDs for medical dosimetry by post. (author)

  9. CLOUD STORAGE SERVICES

    OpenAIRE

    Yan, Cheng

    2017-01-01

    Cloud computing is a hot topic in recent research and applications. Because it is widely used in various fields. Up to now, Google, Microsoft, IBM, Amazon and other famous co partnership have proposed their cloud computing application. Look upon cloud computing as one of the most important strategy in the future. Cloud storage is the lower layer of cloud computing system which supports the service of the other layers above it. At the same time, it is an effective way to store and manage heavy...

  10. Innovations in electronic services

    Directory of Open Access Journals (Sweden)

    Dagmara Wach

    2011-12-01

    Full Text Available Summarry Existence in electronic business has become increasingly difficult. High competition and considerable financial resources needed to enter electronic market are the problems of most micro and small sized enterprises, starting or developing their business. Nevertheless, there is a market niche for them, which can ensure success and grant partial financing of the business. This niche are small web projects, providing the customer with personalized service, hitting his tastes and meeting immediate needs. A projects that large websites are unable to perform. Financial sourcing of those projects comes from EU subsidies, in the framework of the Działanie 8.1. PO IG, 2007-2013.

  11. Contracting for Public Services

    DEFF Research Database (Denmark)

    Greve, Carsten

    strategic purchasing understanding markets communicating the contracting decision designing and drafting the contract the role of the consumer the regulation of service provision Illustrated throughout with practitioner case-studies from a range of OECD countries, this book presents an important new......Insightful and comprehensive and covering new subjects like globalization and IT, this text, international in its approach, provides a thorough introduction to the key phases of the contracting process and the skills required by managers in its implementation. These include: policy for contracting...

  12. Transforming Government Service

    DEFF Research Database (Denmark)

    Pedersen, Keld

    2017-01-01

    The Danish government has defined an ambitious e-government strategy aiming to increase both citizen centricity and the efficiency of government service production and delivery. This research uses dynamic capability theory to compare a highly successful and a less successful e-government program...... both aiming at realizing this strategy by reengineering back office processes and implement one-stop shopping. The research contributes to the e-government literature by identifying key differences between the two cases in terms of dynamic capabilities, by identifying the importance...

  13. Network Characterization Service (NCS)

    Energy Technology Data Exchange (ETDEWEB)

    Jin, Guojun [Lawrence Berkeley National Lab. (LBNL), Berkeley, CA (United States); Yang, George [Lawrence Berkeley National Lab. (LBNL), Berkeley, CA (United States); Crowley, Brian [Lawrence Berkeley National Lab. (LBNL), Berkeley, CA (United States); Agarwal, Deborah [Lawrence Berkeley National Lab. (LBNL), Berkeley, CA (United States)

    2001-06-06

    Distributed applications require information to effectively utilize the network. Some of the information they require is the current and maximum bandwidth, current and minimum latency, bottlenecks, burst frequency, and congestion extent. This type of information allows applications to determine parameters like optimal TCP buffer size. In this paper, we present a cooperative information-gathering tool called the network characterization service (NCS). NCS runs in user space and is used to acquire network information. Its protocol is designed for scalable and distributed deployment, similar to DNS. Its algorithms provide efficient, speedy and accurate detection of bottlenecks, especially dynamic bottlenecks. On current and future networks, dynamic bottlenecks do and will affect network performance dramatically.

  14. INDIVIDUAL DOSIMETRY SERVICE

    CERN Multimedia

    2000-01-01

    Personnel in the distribution groups Aleph, Delphi, L3, Opal who also work for other experiments than at LEP, should contact their dispatchers to explain their activities for the future, after LEP dismantling in order to be maintained on the regular distribution list at Individual Dosimetry ServiceWe inform all staffs and users under regular dosimetric control that the dosimeters for the monitoring period JULY/AUGUST are available from their usual dispatchers.Please have your films changed before the 10th of July.The colour of the dosimeter valid in JULY/AUGUST is PINK.

  15. INDIVIDUAL DOSIMETRY SERVICE

    CERN Multimedia

    2000-01-01

    Personnel in the distribution groups Aleph, Delphi, L3, Opal who also work for other experiments than at LEP, should contact their dispatchers to explain their activities for the future, after LEP dismantling in order to be maintained on the regular distribution list at Individual DosimetryWe inform all staff and users under regular dosimetric control that the dosimeters for the monitoring period MAY/JUNE will be available from their usual dispatchers on Tuesday 2 May.Please have your films changed before the 12 May.The colour of the dosimeter valid in is MAY/JUNE is YELLOW.Individual Dosimetry Service will be closed on Friday 28 April.

  16. Defining product service systems

    DEFF Research Database (Denmark)

    McAloone, Timothy Charles; Andreasen, Mogens Myrup

    2002-01-01

    , company and society benefit from the service systems related to each one of these dimensions, rather than simply one of the above. There are existing examples of the enhancement of business and market share by focusing on PSS, but this is often not a result of upfront strategy and ambitious goals. We...... attempt to identify the nature of such a multiple definition of PSS, the link to proper understanding of value and utility and innovative approaches for PSS-oriented product development. This paper will expand on the phenomenon of PSS in the belief that a proper understanding of PSS will give us...

  17. Web Services on Rails

    CERN Document Server

    Marshall, Kevin

    2006-01-01

    This PDF will show you how your small business or enterprise can publish its APIs (application programming interface) to a developer community just like the behemoths of the Internet--Google, Yahoo!, eBay, and Amazon. These giants already offer their APIs to other programmers and allow for add-on services and mash-ups to develop from them--but until recently, the capability for most enterprises to do the same was limited by a myriad of competing standards and a lack of easy-to-use tools to accomplish the task. Ruby on Rails levels the playing field for companies by simplifying the process

  18. Quality assurance services

    International Nuclear Information System (INIS)

    For over 20 years the quality assurance services at the Springfields Laboratories have been concerned with manufacturing both simple and complex engineering products to the highest standard. The scientists working there have considerable expertise in the practical application of quality control and the development and design of inspection and non-destructive testing equipment. The folder contains six sheets or leaflets illustrating the work and equipment. The subjects are the mechanical standards laboratory, non-destructive testing, the digitising table, the peripheral camera, automated measurement, data handling and presentation, and the computer controlled three axis co-ordinate measuring machine. (U.K.)

  19. Electronic commerce of services

    OpenAIRE

    Llorente Viejo, Silvia

    2004-01-01

    La tesis "Electronic Commerce of Services" presentada por Silvia Llorente Viejo realiza un estudio de los diferentes componentes presentes en el comercio electrónico de servicios. En esta tesis se presentan los diversos aspectos presentes en el comercio electrónico, tanto de productos como de servicios, especialmente las fases que lo forman y consideraciones sobre participantes que se pueden encontrar en cada uno. Para el caso de los e servicios, se realiza una descripción completa de sus car...

  20. Supporting product-servicing networks

    NARCIS (Netherlands)

    Camarihna-Matos, L.M.; Ferrada, F.; Oliveira, A.I.; Afsarmanesh, H.; Aboutajdine, D.; Skalli, A.; Benchekroun, B.; Artiba, A.

    2013-01-01

    Service-based enhancement of products represents a growing trend, particularly in the context of complex products. A service-enhanced product can be seen as a market proposition that extends the traditional functionality of a product by incorporating additional business services, which not only

  1. Quality Customer Service Action Plan

    International Nuclear Information System (INIS)

    2008-12-01

    Since its establishment in 1992 the RPII has been committed to the provision of high quality services to its customers. This report outlines how the RPII will work towards providing a high quality service to our customers and the standards we aim for in the provision of our services

  2. Behavioral service substitution (Chapter 9)

    NARCIS (Netherlands)

    Stahl, C.; Aalst, van der W.M.P.; Bouguettaya, A.; Sheng, Q.Z.; Daniel, F.

    2014-01-01

    Service-oriented design supports system evolution and encourages reuse and modularization. A key ingredient of service orientation is the ability to substitute one service by another without reconfiguring the overall system. This chapter aims to give an overview of the state of the art and open

  3. 'Correction of unrealizable service choreographies’

    NARCIS (Netherlands)

    Mancioppi, M.

    2015-01-01

    This thesis is devoted to the detection and correction of design flaws affecting service choreographies. Service choreographies are models that specify how software services are composed in a decentralized, message-driven fashion. In particular, this work focuses on flaws that compromise the

  4. Service Learning and Political Socialization.

    Science.gov (United States)

    Owen, Diana

    2000-01-01

    Discusses the link between political socialization scholarship and service learning. States that information gleaned from socialization research on adolescents' political identities and beliefs can inform service learning, asserting that the relationship between political socialization and service learning needs to be encouraged. (CMK)

  5. Service discovery using Bloom filters

    NARCIS (Netherlands)

    Goering, P.T.H.; Heijenk, Geert; Lelieveldt, B.P.F.; Haverkort, Boudewijn R.H.M.; de Laat, C.T.A.M.; Heijnsdijk, J.W.J.

    A protocol to perform service discovery in adhoc networks is introduced in this paper. Attenuated Bloom filters are used to distribute services to nodes in the neighborhood and thus enable local service discovery. The protocol has been implemented in a discrete event simulator to investigate the

  6. 78 FR 23903 - Forest Service

    Science.gov (United States)

    2013-04-23

    ... DEPARTMENT OF AGRICULTURE Forest Service Dixie Resource Advisory Committee AGENCY: Forest Service... and to provide advice and recommendations to the Forest Service concerning projects and funding... review proposals for forest projects and recommending funding. DATES: The meeting will be held Thursday...

  7. 78 FR 18307 - Forest Service

    Science.gov (United States)

    2013-03-26

    ... DEPARTMENT OF AGRICULTURE Forest Service Forest Resource Coordinating Committee AGENCY: Forest Service, USDA. ACTION: Notice of meeting; Correction. SUMMARY: The Forest Service published a document in the Federal Register of January 31, 2013, concering a notice of meeting for the Forest Resource...

  8. A staged service innovation model

    NARCIS (Netherlands)

    Song, L.Z.; Song, Michael; Benedetto, Di A.C.

    2009-01-01

    Drawing from the new product development (NPD) literature, service quality literature (SERVQUAL), and empirically grounded research with 53 service innovation decision makers, we develop a staged service innovation model (SIM) for decision makers. We tested the model using empirical data from 329

  9. Service Innovation and Customers’ Involvement in Service Industry in Kosovo

    Directory of Open Access Journals (Sweden)

    MSc. Vjosa Mullatahiri

    2014-06-01

    Full Text Available New developments in the economic arena and rapid technological changes have shifted the economic power from company to customer. As a result, companies changed their approach toward customers’ involvement in new product and/or service development. Usually, innovations are driven by inventions. But not all inventions are successful innovations. Hence, to be successful, inventions should be explored to meet customer needs and demands, and commercialized to make the company profitable (DTI - Occasional Paper No 9, 2007. According to Lowe and Marriott (2006 the innovation is a process of creating and transforming products, services, and organizational processes that are crucial for companies who want to compete in a highly dynamic and competitive market. In this regard, the paper aims to explore the interrelation between market and innovation in services industry, whilst analyzing both customers’ impact in new service development (NSD and Kosovo’s service providers approach in including customers in service development processes. The findings highlight an increased customer power over the NSD processes as a result of their demand and unwillingness to bear the cost of or experiment with new, untested services. Given these developments service providers have started to change their approach of creating and transforming services, namely by involving customers in the service design and development processes, in order to stimulate interest for using and willingness to pay for new service.

  10. Bridging the gap between legacy services and Web Services

    DEFF Research Database (Denmark)

    Bissyandé, Tegawendé; Réveillère, Laurent; Bromberg, Yérom-David

    2010-01-01

    itself. In this paper, we introduce a generative language based approach for constructing wrappers to facilitate the migration of legacy service functionalities to Web Services. To this end, we have designed the Janus domain-specific language, which provides developers with a high-level way to describe......Web Services is an increasingly used instantiation of Service-Oriented Architectures (SOA) that relies on standard Internet protocols to produce services that are highly interoperable. Other types of services, relying on legacy application layer protocols, however, cannot be composed directly....... A promising solution is to implement wrappers to translate between the application layer protocols and the WS protocol. Doing so manually, however, requires a high level of expertise, in the relevant application layer protocols, in low-level network and system programming, and in the Web Service paradigm...

  11. Evosystem Services: Rapid Evolution and the Provision of Ecosystem Services.

    Science.gov (United States)

    Rudman, Seth M; Kreitzman, Maayan; Chan, Kai M A; Schluter, Dolph

    2017-06-01

    Evolution is recognized as the source of all organisms, and hence many ecosystem services. However, the role that contemporary evolution might play in maintaining and enhancing specific ecosystem services has largely been overlooked. Recent advances at the interface of ecology and evolution have demonstrated how contemporary evolution can shape ecological communities and ecosystem functions. We propose a definition and quantitative criteria to study how rapid evolution affects ecosystem services (here termed contemporary evosystem services) and present plausible scenarios where such services might exist. We advocate for the direct measurement of contemporary evosystem services to improve understanding of how changing environments will alter resource availability and human well-being, and highlight the potential utility of managing rapid evolution for future ecosystem services. Copyright © 2017 Elsevier Ltd. All rights reserved.

  12. MEDICAL SERVICE - URGENT CALLS

    CERN Multimedia

    Service Médical

    2000-01-01

    IN URGENT NEED OF A DOCTOR GENEVA: EMERGENCY SERVICES GENEVA AND VAUD 144 FIRE BRIGADE 118 POLICE 117 CERN FIREMEN 767-44-44 ANTI-POISONS CENTRE Open 24h/24h 01-251-51-51 Patient not fit to be moved, call family doctor, or: GP AT HOME: Open 24h/24h 748-49-50 AMG- Association Of Geneva Doctors: Emergency Doctors at home 07h-23h 322 20 20 Patient fit to be moved: HOPITAL CANTONAL CENTRAL 24 Micheli-du-Crest 372-33-11 ou 382-33-11 EMERGENCIES 382-33-11 ou 372-33-11 CHILDREN'S HOSPITAL 6 rue Willy-Donzé 372-33-11 MATERNITY 32 bvd.de la Cluse 382-68-16 ou 382-33-11 OPHTHALMOLOGY 22 Alcide Jentzer 382-33-11 ou 372-33-11 MEDICAL CENTRE CORNAVIN 1-3 rue du Jura 345 45 50 HOPITAL DE LA TOUR Meyrin 719-61-11 EMERGENCIES 719-61-11 CHILDREN'S EMERGENCIES 719-61-00 LA TOUR MEDICAL CENTRE 719-74-00 European Emergency Call 112   FRANCE: EMERGENCY SERVICES 15 FIRE BRIGADE 18 POLICE 17 CERN FIREMEN AT HOME 00-41-22-767-44-44 ...

  13. Data Quality Screening Service

    Science.gov (United States)

    Strub, Richard; Lynnes, Christopher; Hearty, Thomas; Won, Young-In; Fox, Peter; Zednik, Stephan

    2013-01-01

    A report describes the Data Quality Screening Service (DQSS), which is designed to help automate the filtering of remote sensing data on behalf of science users. Whereas this process often involves much research through quality documents followed by laborious coding, the DQSS is a Web Service that provides data users with data pre-filtered to their particular criteria, while at the same time guiding the user with filtering recommendations of the cognizant data experts. The DQSS design is based on a formal semantic Web ontology that describes data fields and the quality fields for applying quality control within a data product. The accompanying code base handles several remote sensing datasets and quality control schemes for data products stored in Hierarchical Data Format (HDF), a common format for NASA remote sensing data. Together, the ontology and code support a variety of quality control schemes through the implementation of the Boolean expression with simple, reusable conditional expressions as operands. Additional datasets are added to the DQSS simply by registering instances in the ontology if they follow a quality scheme that is already modeled in the ontology. New quality schemes are added by extending the ontology and adding code for each new scheme.

  14. Tools for Climate Services

    Science.gov (United States)

    Hartmann, H. C.

    2007-05-01

    Full realization of socio-economic benefits of from public investments in climate services remains incomplete because decision makers have difficulty: 1) interpreting individual products, 2) appropriately judging information credibility, and 3) linking different types of information, both conceptually and practically. Addressing these barriers is as important as improving the science leading to improved information. The challenge is creating flexible climate information products and tools that can accommodate unique user needs; the goal is a systemic change in the nature of information delivery and use. The underlying assumption is not that climate information is good and useful, and simply needs to be communicated effectively. Rather, a number of conditions must be met before decision makers can make informed choices about whether to use particular information in a specific situation. Several case studies, of varying success, illustrate user-centric strategies for developing decision support tools: a forecast evaluation tool, a climate information management system, and a hydrologic alert system. However, tools alone will not bridge the barriers in climate services, with training and other capacity- building activities remaining important activities.

  15. NPP backfitting and services

    International Nuclear Information System (INIS)

    Pauli, W.; Blumer, U.; Edelmann, X.

    1988-01-01

    The Swiss nuclear power stations are not only of different design (PWR, BWR), but also have been built by several system suppliers over the last 20 years. Consequently, an individual approach has to be adopted for the backfitting and services for each of the five units in operation. Part of the ongoing maintenance effort for nuclear power plants currently in operation is the idea to extend their operating lifetime as long as it appears economic. Although many of the components have been designed for a life of 40 years, their operating period may be extended considerably, provided that proper measures are taken to keep the plants in optimal conditions for this goal. Such measures for a plant life extension program are: assessment of records of actual operating history; additional monitoring where necessary for temperatures, stress, strain, etc.; non-destructive examination techniques; destructive examination of samples removed from service; thermohydraulic and structural analysis for fatigue and fracture; preventive maintenance; repairs; replacement with components of better design and/or material; installation of additions and redundancies where safety is important. 2 refs

  16. Climate Services for Development

    Science.gov (United States)

    Saunby, M.; Bhaskaran, B.; Buontempo, C.; Willett, K.

    2010-09-01

    Working to improve the lives of the poorest people in the world is a huge challenge that has cost 2.3 trillion over the last 50 years. The work is far from done. Now there is also the challenge of adapting to changes in climate that threaten the very land on which the poorest live and work. There can be no simple plan to solve these problems, but those with information, knowledge or skills that could make a difference have a vital role to play. In this presentation we explore recent developments in communications technologies, the use of these technologies in assisting development in poorer countries, and how "open data" is enabling the rapid flow of information to those who need it most. Examples of recent Met Office projects and collaborations illustrate challenges faced and technical approaches already available. We pay particular attention to "feedback" - gathering information from end users throughout the entire lifetime of a service in order to best allocate resources and make rapid improvements in the quality, reach and benefits of climate services.

  17. Individual health services

    Directory of Open Access Journals (Sweden)

    Schnell-Inderst, Petra

    2011-01-01

    Full Text Available Background: The German statutory health insurance (GKV reimburses all health care services that are deemed sufficient, appropriate, and efficient. According to the German Medical Association (BÄK, individual health services (IGeL are services that are not under liability of the GKV, medically necessary or recommendable or at least justifiable. They have to be explicitly requested by the patient and have to be paid out of pocket. Research questions: The following questions regarding IGeL in the outpatient health care of GKV insurants are addressed in the present report: What is the empirical evidence regarding offers, utilization, practice, acceptance, and the relation between physician and patient, as well as the economic relevance of IGeL? What ethical, social, and legal aspects are related to IGeL? For two of the most common IGeL, the screening for glaucoma and the screening for ovarian and endometrial cancer by vaginal ultrasound (VUS, the following questions are addressed: What is the evidence for the clinical effectiveness? Are there sub-populations for whom screening might be beneficial? Methods: The evaluation is divided into two parts. For the first part a systematic literature review of primary studies and publications concerning ethical, social and legal aspects is performed. In the second part, rapid assessments of the clinical effectiveness for the two examples, glaucoma and VUS screening, are prepared. Therefore, in a first step, HTA-reports and systematic reviews are searched, followed by a search for original studies published after the end of the research period of the most recent HTA-report included. Results: 29 studies were included for the first question. Between 19 and 53% of GKV members receive IGeL offers, of which three-quarters are realised. 16 to 19% of the insurants ask actively for IGeL. Intraocular tension measurement is the most common single IGeL service, accounting for up to 40% of the offers. It is followed by

  18. Individual health services.

    Science.gov (United States)

    Schnell-Inderst, Petra; Hunger, Theresa; Hintringer, Katharina; Schwarzer, Ruth; Seifert-Klauss, Vanadin Regina; Gothe, Holger; Wasem, Jürgen; Siebert, Uwe

    2011-01-01

    The German statutory health insurance (GKV) reimburses all health care services that are deemed sufficient, appropriate, and efficient. According to the German Medical Association (BÄK), individual health services (IGeL) are services that are not under liability of the GKV, medically necessary or recommendable or at least justifiable. They have to be explicitly requested by the patient and have to be paid out of pocket. The following questions regarding IGeL in the outpatient health care of GKV insurants are addressed in the present report: What is the empirical evidence regarding offers, utilization, practice, acceptance, and the relation between physician and patient, as well as the economic relevance of IGeL?What ethical, social, and legal aspects are related to IGeL? FOR TWO OF THE MOST COMMON IGEL, THE SCREENING FOR GLAUCOMA AND THE SCREENING FOR OVARIAN AND ENDOMETRIAL CANCER BY VAGINAL ULTRASOUND (VUS), THE FOLLOWING QUESTIONS ARE ADDRESSED: What is the evidence for the clinical effectiveness?Are there sub-populations for whom screening might be beneficial? The evaluation is divided into two parts. For the first part a systematic literature review of primary studies and publications concerning ethical, social and legal aspects is performed. In the second part, rapid assessments of the clinical effectiveness for the two examples, glaucoma and VUS screening, are prepared. Therefore, in a first step, HTA-reports and systematic reviews are searched, followed by a search for original studies published after the end of the research period of the most recent HTA-report included. 29 studies were included for the first question. Between 19 and 53% of GKV members receive IGeL offers, of which three-quarters are realised. 16 to 19% of the insurants ask actively for IGeL. Intraocular tension measurement is the most common single IGeL service, accounting for up to 40% of the offers. It is followed by ultrasound assessments with up to 25% of the offers. Cancer screening

  19. Information from the Dosimetry Service

    CERN Multimedia

    2006-01-01

    Please note the following opening hours of the Service: From 31st July onwards: Every morning from 8:30 to 12:00 The Service is closed in the afternoons. We should like to remind you that dosimeters cannot be sent to customers by internal mail. Short-term dosimeters (VCTs) must always be returned to the Service after use and must not be left on the racks in the experimental areas or in the secretariats. Dosimetry Service Tel 72155 Bldg. 24 E 011 Dosimetry.service@cern.ch http://cern.ch/rp-dosimetry

  20. Modularization of Industrial Service Processes

    DEFF Research Database (Denmark)

    Frandsen, Thomas; Hsuan, Juliana

    In this paper we examine how complex service processes can be dealt with through the lenses of modularization strategies. Through an illustrative case study of a manufacturer of industrial equipment for process industries we propose the use of the service modularity function to conceptualize...... and assess the service modularity of service offerings. The measured degree of modularity would allow us to sharpen our understanding of modularity in the context of industrial services, such as the role of standardization and component reuse on architecture flexibility. It would also provide a foundation...