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Sample records for saragossa university services

  1. Descriptive study of stress and satisfaction at work in the Saragossa university services and administration staff

    Directory of Open Access Journals (Sweden)

    Lucha Lopez Ana

    2010-04-01

    Full Text Available Abstract Background The notion of stress in connection with the work environment became an important topic during the 1970's, when the first studies on the subject were published and the term of work stress was first coined. In 1974, Freudenberger proposed the term burnout to refer to the condition of physical and emotional exhaustion, as well as the associated negative attitudes, resulting from the intense interaction in working with people. The aim of our study is to examine burnout and job satisfaction in Saragossa University Services and Administration Staff (SAS and detect the main factors which could contribute to too much stress, because job stress has emerged as a major psychosocial influence on mental health, associated with burnout. Methods 24 people from the Services and Administration Staff in the University of Saragossa participated in the study. The research was carried out during the implementation of a module on Stress Management organised by the University of Saragossa and commissioned to the Unit for Research in Physical Therapy (University School of Health Sciences from that University. This research is an exploratory research to improve the stress management program. A personal interview was carried out and additionally, participants were given the Maslach Burnout Inventory and the Scale of Satisfaction at Work of Warr, Cook & Wall. Results However using small sample this is worth to state that participants present most of them low burnout levels in the burnout scale. Only in one person high exhaustion level was reflected, even though other seven showed mean levels; in the professional self-esteem section, most of them showed high self-esteem, with two cases of low self-esteem and five with mean level. With regard to satisfaction people participating in the study show mean levels in intrinsic as much as in extrinsic factors and general satisfaction. Conclusions Services and Administration Staff from the University of

  2. Universal service policy in Vietnam

    DEFF Research Database (Denmark)

    Do Manh, Thai; Falch, Morten; Von Salakpi, Simeon

    2016-01-01

    Universal service provision is a key to bridge the digital divide. This paper provides an empirical examination of the Vietnamese universal policy introduced in 2015 for implementation up to 2020. Using the framework of King et al. (1994) the paper analyses the universal services policy in Vietnam...... as well as the policies of broadband development in South Korea and Japan in order to clarify the types of universal service initiatives made in these countries. Furthermore, the paper compares the universal service policy in Vietnam with the broadband development policy in South Korea and in Japan...... in order to evaluate whether the Vietnamese universal policy is efficient. The paper concludes with a discussion of how an effective universal policy can be designed....

  3. Telecommunications and Universal Service : International ...

    International Development Research Centre (IDRC) Digital Library (Canada)

    1996-01-01

    Telecommunications and Universal Service : International Experience in the Context of South African Policy Reform. Couverture du livre Telecommunications and Universal Service : International Experience in the Context of South African. Author(s):. Seán Ó Siochrú. Publisher(s):. CRDI. January 1, 1996. ISBN: Épuisé.

  4. Las aulas reales de Zaragoza: El fracaso de una educación popular The Royal Clasrooms in Saragossa: the failure of a popular education

    Directory of Open Access Journals (Sweden)

    María Rosa DOMÍNGUEZ CABREJAS

    2013-09-01

    Full Text Available Las cátedras de gramática que sostienen los Jesuítas en Zaragoza desde 1609 hasta su expulsión en 1767, se transforman en aulas reales o públicas, lo cual supone un cambio significativo. Su organización interna y desarrollo futuro se asientan en una legislación que limita el control tradicional de las instituciones locales, lo que favorece una actitud de auténtica pasividad y deficiente atención por parte del Concejo y de la Universidad. Tal situación, unida a la escasa dotación económica, favorecen los abusos y despilfarros por parte de varios profesores, que entienden su tarea de enseñar como un paso transitorio en su curriculum personal. El proceso de decadencia que padecen las aulas públicas de Zaragoza, en particular las de gramática, y la solución que ofrecen algunas de las instituciones locales más importantes, muestran la dificultad que entraña el cambio de la enseñanza religiosa a la implantada. Como consecuencia de ello, podemos decir que se llega a un fracaso total en los primeros momentos de la enseñanza pública, en el sentido que hoy lo entendemos.The grammar classrooms in Saragossa, run by the Society of Jesus from 1609 to 1767 when the Jesuits were banished, were transformed into royal or public classrooms, which entailed a change. Their internal organization and future development was based on some legislation which discouraged the traditional control of the local institutions, thus favouring an attitude of complete passivity and lack attention from the local council and the university. This situation, together with their scarce economic endowment allowed for misuse and unrestraint on the part of some teachers who considered their teaching as a transitory stage for their personal curriculum. The process of decay suffered by Saragossa's public classrooms, especially by the grammar classrooms, and the solution some important local institutions offered, that the Escuelas Pías, a religious order, should take up

  5. Quality Assurance in University Guidance Services

    Science.gov (United States)

    Simon, Alexandra

    2014-01-01

    In Europe there is no common quality assurance framework for the delivery of guidance in higher education. Using a case study approach in four university career guidance services in England, France and Spain, this article aims to study how quality is implemented in university career guidance services in terms of strategy, standards and models,…

  6. Telecommunications and Universal Service: International ...

    International Development Research Centre (IDRC) Digital Library (Canada)

    The services delivered over telecommunications networks can provide enormous opportunities today: for education, for health care, for income generation, and for access to, and communication with, all levels of government. To benefit, countries must find ways to deliver such services to their entire populations in an ...

  7. Telecommunications and Universal Service : International ...

    International Development Research Centre (IDRC) Digital Library (Canada)

    Les services fournis au moyen de réseaux de télécommunications peuvent offrir des possibilités énormes dans les domaines suivants : éducation, soins de santé, production de revenu et accès à tous les paliers de gouvernement et communication avec eux. Pour en bénéficier, les pays doivent trouver des moyens d'offrir ...

  8. ICT-Services in a University Environment

    DEFF Research Database (Denmark)

    Heilesen, Simon

    2010-01-01

    This case discusses the development and management of ICT-services at a Danish university. A special characteristic of the case is that the development has taken place on the basis of participatory design and voluntary adoption. On the one hand, this approach furthers the adoption of ICT-services......, education, and integration. One lesson learned is that developing services for education is a cultural challenge as much as it is a technological one, and that the rate of adoption tends to be slower....

  9. Nuclear Data Online Services at Peking University

    Science.gov (United States)

    Fan, T. S.; Guo, Z. Y.; Ye, W. G.; Liu, W. L.; Liu, T. J.; Liu, C. X.; Chen, J. X.; Tang, G. Y.; Shi, Z. M.; Huang, X. L.; Chen, J. E.

    2005-05-01

    The Institute of Heavy Ion Physics at Peking University has developed a new nuclear data online services software package. Through the web site (http://ndos.nst.pku.edu.cn), it offers online access to main relational nuclear databases: five evaluated neutron libraries (BROND, CENDL, ENDF, JEF, JENDL), the ENSDF library, the EXFOR library, the IAEA photonuclear library and the charged particle data of the FENDL library. This software allows the comparison and graphic representations of the different data sets. The computer programs of this package are based on the Linux implementation of PHP and the MySQL software.

  10. Kerala Agricultural University : Library and Information Services : VISION 2020

    OpenAIRE

    Raman Nair, R.

    2000-01-01

    The Document is a VISION 2020 statement prepared by a State Agricultural the University (SAU) Librarian. Kerala Agricultural University in India established in 1971 appointed the first University Librarian in 1995. The library and information services provided through more than 40 campuses from 1971 were reorganized into an integrated system and a unit like those meant for research, extension, etc in SAU. The statement evaluates the library and information services under the university in a h...

  11. Perceived Service Quality and Student Loyalty in an Online University

    Science.gov (United States)

    Martínez-Argüelles, María-Jesús; Batalla-Busquets, Josep-Maria

    2016-01-01

    This paper examines the influence that student perceived quality of service (PSQ) has on continuance intention and willingness to recommend a course in a fully online university. A holistic view of the service provided by the university is taken. It is not only the effect of the teaching which is examined, but also that of the administrative…

  12. Counselling Services Utilisation in a Malaysia Private University

    Science.gov (United States)

    Yin-Fah, Benjamin Chan; Sok-Foon, Yeoh; Migin, Melissa W.

    2016-01-01

    University can be an exciting yet challenging transition for students. Many universities provide counselling services to students who need it during their tertiary studies but many students tend to avoid counselling. This study was conducted to identify the counselling service experience among undergraduate students. The emphasis was on the past…

  13. University Library Virtual Reference Services: Best Practices and Continuous Improvement

    Science.gov (United States)

    Shaw, Kate; Spink, Amanda

    2009-01-01

    The inclusion or not of chat services within Virtual Reference (VR) is an important topic for university libraries. Increasingly, email supported by a Frequently Asked Questions (FAQ) database is suggested in the scholarly literature as the preferred, cost-effective means for providing university VR services. This paper examines these issues and…

  14. Universities Improve Services with E-Commerce.

    Science.gov (United States)

    Palmer, Gina Adams

    2001-01-01

    This follow-up to a December 2000 article provides more details on Stanford University's venture into the "sell-side" of e-commerce, then describes another "sell-side" success story at the University of Wisconsin. Madison. Discusses experiences on the "buy-side" of e-commerce at the Massachusetts Institute of…

  15. Mobile satellites - The possibility of universal service

    Science.gov (United States)

    Kiesling, John D.

    The characteristics of a mobile satellite service (MSS), which is a communications system capable of voice and data transmission and position location services using analogue and digital techniques, are described. Consideration is given to the use of the MSS for radio telephone and private mobile radio services, the costs of these services, and market demand for the MSS. The designs for the space segment and gateway network for the MSS are proposed. The requirements for the mobile radios and antennas of the MSS are discussed.

  16. University Rankings: How Well Do They Measure Library Service Quality?

    Science.gov (United States)

    Jackson, Brian

    2015-01-01

    University rankings play an increasingly large role in shaping the goals of academic institutions and departments, while removing universities themselves from the evaluation process. This study compares the library-related results of two university ranking publications with scores on the LibQUAL+™ survey to identify if library service quality--as…

  17. Innovative and creative entrepreneurship support services at universities

    NARCIS (Netherlands)

    Arroyo-Vazquez, M.; van der Sijde, P.C.; Jimenez-Saes, F.

    2010-01-01

    In the context of entrepreneurial universities, new stakeholders and new roles for old ones have emerged. Accordingly, university entrepreneurship support services have to behave in a creative and innovative manner to actively support business creation at universities. This means that a common

  18. The Case of Roskilde University E-Services

    DEFF Research Database (Denmark)

    Heilesen, Simon

    2008-01-01

    Examining electronic services both as products and as organization, this chapter discusses the development and management of e-services at Roskilde University, Denmark. The services in question can be distinguished according to purpose into products meant for administration, communication, educat...

  19. Evaluating Service Quality in Universities: A Service Department Perspective

    Science.gov (United States)

    Smith, Gareth; Smith, Alison; Clarke, Alison

    2007-01-01

    Purpose: The purpose of the study is to report on an in-depth exploration of service quality in an Information Technology service department in a Higher Education Institute (HEI) and to evaluate the instrument used. Design/methodology/approach: The study surveys customers using the SERVQUAL instrument, which is one of the most widely used and…

  20. Predictors of Undergraduate Students' University Support Service Use during the First Year of University

    Science.gov (United States)

    Julal, F. S.

    2016-01-01

    University support services can be a beneficial resource for students coping with personal stressors. This study investigated the predictors of service use by undergraduate students during their first year at university. Participants completed self-report measures of problem-solving effectiveness, psychological distress and perceived social…

  1. University Internet Services: Problems and Opportunities.

    Science.gov (United States)

    Phan, Dien D.; Chen, Jim Q.

    This paper presents the findings of a study on the use of World Wide Web among students at St. Cloud State University, Minnesota, USA. The paper explores problems and challenges on campus Web computing and the relationships among the extent of Web usage, class level, and overall student academic performance. Specifically, the purposes of this…

  2. Ten Reasons Service Science Matters to Universities

    Science.gov (United States)

    Spohrer, Jim; Fodell, Dianne; Murphy, Wendy

    2012-01-01

    Higher education is being reshaped little by little every day. Slowly but surely, from the smallest community colleges to the teaching institutions to the most prestigious research universities, a new set of key performance indicators (KPIs) is transforming what excellence means in higher education. For developed and emerging market nations…

  3. Customer Service Training for Public Services Staff at Temple University's Central Library System.

    Science.gov (United States)

    Arthur, Gwen

    Arguing that good interpersonal interactions between library staff and their patrons is a major determinant of overall patron satisfaction, this paper describes Temple University's customer service training program for its public services staff. Dubbed the "A+ Service" program, the program focuses on six aspects of library service: (1)…

  4. An appraisal of digital reference services in Nigerian university ...

    African Journals Online (AJOL)

    This study examined digital reference services in Nigeria university libraries. A descriptive research design of the ex -post facto was adopted in the study. The instrument used in collecting data for this study was the questionnaire. One hundred and twenty respondents were randomly selected from six Nigerian universities ...

  5. Influence of ICT on Reference Services in Selected University ...

    African Journals Online (AJOL)

    In university libraries in South-west Nigeria, the use of ICT at the reference section is becoming rampant especially at the reference section. However, research assessing the impact of ICT on reference collections and services in the Nigeria University's libraries context has been ignored. In the light of this, this study ...

  6. An Appraisal of Digital Reference Services in Nigerian University ...

    African Journals Online (AJOL)

    This study examined digital reference services in Nigeria university libraries. A descriptive research design of the ex-post facto was adopted in the study. The instrument used in collecting data for this study was the questionnaire. One hundred and twenty respondents were randomly selected from six Nigerian universities ...

  7. The Future Role of Publishing Services in University Libraries

    Science.gov (United States)

    Walters, Tyler

    2012-01-01

    This study explores possible futures for university-based library publishing services (LPS) and uses scenario planning as its research method. The study posits that the major force in developing LPS is the level of funding from the host university, with the most uncertain factor being whether faculty will adopt LPS. The study participants…

  8. Creating Digital Scholarship Services at Appalachian State University

    Science.gov (United States)

    Mitchem, Pamela Price; Rice, Dea Miller

    2017-01-01

    This article reviews literature related to building digital scholarship centers and explores the experience of Appalachian State University Libraries in planning and implementing a digital scholarship program. Appalachian surveyed its faculty, performed a gap analysis of existing services, compared programs at other universities, and inventoried…

  9. Cloud Computing E-Communication Services in the University Environment

    Science.gov (United States)

    Babin, Ron; Halilovic, Branka

    2017-01-01

    The use of cloud computing services has grown dramatically in post-secondary institutions in the last decade. In particular, universities have been attracted to the low-cost and flexibility of acquiring cloud software services from Google, Microsoft and others, to implement e-mail, calendar and document management and other basic office software.…

  10. An Empirical Study of State University Students' Perceived Service Quality

    Science.gov (United States)

    Sumaedi, Sik; Bakti, Gede Mahatma Yuda; Metasari, Nur

    2012-01-01

    Purpose: This paper aims to identify: university students' perceived service quality dimensions; the dimensions contributing most towards overall students' perceived service quality; and whether there is a difference in perceived quality level of each dimension based on students' year of study and gender in the context of undergraduate students of…

  11. Medical universities educational and research online services: benchmarking universities' website towards e-government.

    Science.gov (United States)

    Farzandipour, Mehrdad; Meidani, Zahra

    2014-06-01

    Websites as one of the initial steps towards an e-government adoption do facilitate delivery of online and customer-oriented services. In this study we intended to investigate the role of the websites of medical universities in providing educational and research services following the E-government maturity model in the Iranian universities. This descriptive and cross- sectional study was conducted through content analysis and benchmarking the websites in 2012. The research population included the entire medical university website (37). Delivery of educational and research services through these university websites including information, interaction, transaction, and Integration were investigated using a checklist. The data were then analyzed by means of descriptive statistics and using SPSS software. Level of educational and research services by websites of the medical universities type I and II was evaluated medium as 1.99 and 1.89, respectively. All the universities gained a mean score of 1 out of 3 in terms of integration of educational and research services. Results of the study indicated that Iranian universities have passed information and interaction stages, but they have not made much progress in transaction and integration stages. Failure to adapt to e-government in Iranian medical universities in which limiting factors such as users' e-literacy, access to the internet and ICT infrastructure are not so crucial as in other organizations, suggest that e-government realization goes beyond technical challenges.

  12. Applying Universal Design to Disability Service Provision: Outcome Analysis of a Universal Design (UD) Audit

    Science.gov (United States)

    Beck, Tanja; Diaz del Castillo, Patricia; Fovet, Frederic; Mole, Heather; Noga, Brodie

    2014-01-01

    This article presents out an outcome analysis of a Universal Design (UD) audit to the various professional facets of a disability service (DS) provider's office on a large North American campus. The context of the audit is a broad campus-wide drive to implement Universal Design for Learning (UDL) in teaching practices. In an effort for consistency…

  13. The role of Stakeholders on implementing Universal Services in Vietnam

    DEFF Research Database (Denmark)

    Do Manh, Thai; Falch, Morten; Williams, Idongesit

    2015-01-01

    This paper looks at the universal services policy in Vietnam (interval 2005-2010) via analysing stakeholders in order to clarify how they exerted influence and how they implemented the policy. The stakeholder theory is employed to identify and categorize the stakeholders who participated in perfo......This paper looks at the universal services policy in Vietnam (interval 2005-2010) via analysing stakeholders in order to clarify how they exerted influence and how they implemented the policy. The stakeholder theory is employed to identify and categorize the stakeholders who participated...... of interviews on some officials was also conducted. The results demonstrate that stakeholders had a huge impact on the success of the universal service policy....

  14. Impact of utilisation of internet services and resources on university ...

    African Journals Online (AJOL)

    Based on the findings of this study, it was recommended among others, that there is the need for Universities to create more awareness and engage in sensitisation, demonstrations and training workshops on the use and benefits for academic activities. Lecturers should be encouraged to use Internet services and resources ...

  15. University Students' Views of a Public Service Graduation Requirement

    Science.gov (United States)

    Moely, Barbara E.; Ilustre, Vincent

    2011-01-01

    As New Orleans began to rebuild after Hurricane Katrina, Tulane University also began its recovery process. A new initiative in the recovery was the establishment of a public service graduation requirement for undergraduate students. Attitudes toward the requirement were assessed for 290 first-year and 257 advanced students in fall 2006. The…

  16. Utilization of dental services in a population of Nigerian University ...

    African Journals Online (AJOL)

    Conclusion: This study revealed low utilisation of dental services among this sample of Nigerian university students with a gender difference in utilisation. The majority of the subjects seek dental care for symptomatic reasons. The implementation of oral health education programme to improve dental awareness among the ...

  17. Job Rotation at Cardiff University Library Service: A Pilot Study

    Science.gov (United States)

    Earney, Sally; Martins, Ana

    2009-01-01

    This paper presents case study research of a job rotation pilot involving six library assistants in Cardiff University Library Service (ULS). Firstly, it investigates whether job rotation improves motivation and secondly, whether there is an improvement in skills, both technical and "soft". Following a review of the literature,…

  18. Communication Media for Information Service Delivery in University ...

    African Journals Online (AJOL)

    Communication media are essential apparatus for developing profitable customer relationship in every organization. This paper investigates the communication media used for information service delivery in university libraries in North Western States of Nigeria. The concept of communication, communications media and ...

  19. Determinants of Dental-Services Utilization in a University Population.

    Science.gov (United States)

    Snyder, Thomas L.; And Others

    1982-01-01

    A study explored attitudes and perceptions that may influence how University of Maryland students utilize dental services. Significant variables included: (1) students' attitudes toward dentists; (2) mother's visits to dentists; (3) dental problems experienced the previous year; (4) dental anxiety; (5) sex; and (6) perceptions of the number and…

  20. Telepractice Services at Sound Beginnings at Utah State University

    Science.gov (United States)

    Blaiser, Kristina M.; Edwards, Marge; Behl, Diane; Munoz, Karen F.

    2012-01-01

    The Utah State University Sound Beginnings program originated in 2007 as a laboratory school to serve children with hearing loss from birth to age 6 years old living in Northern Utah. Sound Beginnings offers an interdisciplinary listening and spoken language educational option for families through the following services: toddler and preschool…

  1. Uptake Of Eye Care Services In University Of Calabar Teaching ...

    African Journals Online (AJOL)

    This study was carried out to determine the importance of alternative sources of eye care services in delay in seeking ophthalmic treatment in University of Calabar teaching hospital (UCTH).Atotal of 580 patients who visited the hospital within 3 months of the study period October 2003 to December 2003, were examined ...

  2. The Russian Market of University Services: Social and Demographic Aspects

    Science.gov (United States)

    Bydanova, Elizaveta; Mushketova, Natalia; Rouet, Gilles

    2015-01-01

    Purpose: The purpose of this paper is to analyze the impact of demographic, social, economic and international aspects on the market of university services in Russia. It also reminds readers briefly of the evolution of the Russian higher education system during the last 20 years and considers some consequences of the current public policy and…

  3. 47 CFR 54.701 - Administrator of universal service support mechanisms.

    Science.gov (United States)

    2010-10-01

    ... in connection with the high cost and low income support mechanism, the interstate access universal... 47 Telecommunication 3 2010-10-01 2010-10-01 false Administrator of universal service support... CARRIER SERVICES (CONTINUED) UNIVERSAL SERVICE Administration § 54.701 Administrator of universal service...

  4. Integrating Male Reproductive Health Services: One University Clinic's Story.

    Science.gov (United States)

    Koren, Ainat; Giannetti, Mary; Hynes, Robert; Favre, Martha

    2017-01-02

    Attending a college or university opens a new chapter in a young man's life, and with it comes new experiences, freedoms, and responsibilities. Young adult males in particular are prone to risky behaviors as a result of peer pressure, and this can affect their health. As a result of this risky behavior, reproductive and sexual health could be compromised. Historically, reproductive health (RH) services have predominantly served women and undeserving men. Young men have significant reproductive health risks in the form of sexually transmitted infections (STI). Male sexual behaviors directly affect their female partners' health, and their shared decisions about reproductive health play an important part in preventing unintended pregnancies. The office of Population Affairs, Office of Family Planning (OFP), in partnership with five agencies and one research-coordinating center, has implemented a four-year comprehensive service delivery model to increase the number of males accessing family planning, reproductive health services. This paper describes the process of implementing male reproductive health services in a university clinic in western Massachusetts. The Service Innovation Model includes: 1) restructuring the clinic environment (physical setting, materials, and Internet presence), 2) staff training, and 3) campus outreach.

  5. Heterogenous customer satisfaction index for evaluating university food service

    Science.gov (United States)

    Aziz, Nazrina; Zain, Zakiyah; Syarifi, Nadia Asyikin Mohammad; Klivon, Julia; Ap, Nurasiah Che; Zaki, Mahirah

    2017-11-01

    This paper aims to measure the performance of university food service based on students' perception. Two cafeterias were chosen for comparison: one located at student residential hall (Café 1) and another at the university administration centre (Café 2). By considering the components of importance and satisfaction, the Heterogeneous Customer Satisfaction Index-HCSI was computed to measure the performance of quality items in both cafeterias. Stratified sampling method was used to select 278 students and the DINESERVE instrument was used to assess customer perception on service quality. The findings show that the customer rate these two cafeterias as quite satisfied only, with the HCSI for Café 1 slightly higher than that for Café 2.

  6. Embedding Engagement in an Australian "Sandstone" University: From Community Service to University Engagement

    Science.gov (United States)

    Cuthill, Michael

    2011-01-01

    There has been much recent interest and debate in Australia around the topics of university engagement, knowledge transfer, and engaged scholarship. Diverse responses relating to teaching and learning, research, and community service are evident in many institutions. However, there is a paucity of empirical research describing institutional…

  7. Homeless university students: Experiences with foyer-type service

    Directory of Open Access Journals (Sweden)

    Marty Grace

    2012-06-01

    Full Text Available Some young people who have been homeless during their secondary schooling manage to obtain a university place. These young people, and others who become homeless during their university courses, have the opportunity to build a sustainable exit from homelessness through education and support. Very little is known about how many young Australians are in this situation, or what can be done to assist them to complete their degrees. This article reports on research that aimed to document the experiences of 11 university students who had experienced homelessness. The research focussed on the difficulties that these young people faced, and the types of environments and service responses that can make a difference for them. The students were part of a larger study of a foyer-type service. The research found that these young people took longer than the standard duration to complete their degrees. Their study was facilitated by provision of stable, safe accommodation and support when they were acutely homeless, relief from other pressures such as family conflict, protection while maturing, time for overseas born including refugee young people to develop language, skills, and resources, support to heal from past damaging experiences and improve their health, assistance to gain entry to preferred university courses, and pathways into stable housing for the duration of their study.

  8. 47 CFR 54.709 - Computations of required contributions to universal service support mechanisms.

    Science.gov (United States)

    2010-10-01

    ... demand for the federal universal service support mechanisms for high-cost areas, low-income consumers... universal service support mechanisms. 54.709 Section 54.709 Telecommunication FEDERAL COMMUNICATIONS COMMISSION (CONTINUED) COMMON CARRIER SERVICES (CONTINUED) UNIVERSAL SERVICE Administration § 54.709...

  9. Budget Planning and the Quality of Educational Services in Uganda Public Universities: A Case Study of Kyambogo University

    Science.gov (United States)

    Basheka, Benon C.; Nabwire, Addah

    2013-01-01

    This paper examines the relationship between budget planning and the quality of educational services at Kyambogo University in Uganda. We argue that the manner in which the university's budget planning activities are conducted determines in a significant way (by 76.8%) the quality of the services offered by public universities in Uganda. The…

  10. Universal Service in a Broader Perspective: The European Digital Divide

    Directory of Open Access Journals (Sweden)

    Maria Concepcion GARCIA-JIMENEZ

    2009-01-01

    Full Text Available Ensuring universal service is a top objective in many countries in order that all the citizens can have access basic communications services. Although the ICT equipment in households and its usage by individuals are essential prerequisites for benefiting from ICTs, the situation in the European Union is far from uniform. This article provides a description of the European information society development scenario using the values reached by the member states in a set of indicators selected for measuring said progress in households. Two tools are used for providing a broader perspective of the digital divide: a composite index and the cluster analysis. Below, a study is provided on what variables are relevant for interpreting the situation that is presented.

  11. 76 FR 64882 - Inquiry Into Disbursement Process for the Universal Service Fund Low Income Program

    Science.gov (United States)

    2011-10-19

    ... COMMISSION 47 CFR Part 54 Inquiry Into Disbursement Process for the Universal Service Fund Low Income Program... Universal Service Fund low income support to eligible telecommunications carriers (ETCs) based upon claims... Universal Service Administrative Company (USAC) reimburses ETCs for low income support each month based on...

  12. 75 FR 15352 - Universal Service Support for Low-Income Consumers; Correction

    Science.gov (United States)

    2010-03-29

    ... COMMISSION 47 CFR Part 54 Universal Service Support for Low-Income Consumers; Correction AGENCY: Federal...) receiving Universal Service low-income support. That document inadvertently deleted a sentence from 47 CFR... adopted measures to safeguard the Universal Service Fund (``USF'') from waste, fraud, and abuse. Among...

  13. L'aplicació de l'estudi de cas en el Màster en Professorat de la Universitat de Saragossa

    Directory of Open Access Journals (Sweden)

    Natalia Larraz

    2016-12-01

    Full Text Available Els canvis metodològics proposts per l'Espai Europeu d'Educació Superior (EEES han propiciat l'aplicació del método de l'estudi de cas en distintes ensenyances. En este estudi s'analitza l'aplicació del métode de cas en el Màster en Professorat de l'Universitat de Saragossa. Este estudi s'ha aplicat en dos grups d'estudiants de distintes especialitats (Ciències Naturals i Ciències Experimentals de l'assignatura d'Interacció i convivència en l'aula, formant una mostra conjunta de 98 estudiants (N=98. En la finalitat d'analitzar els resultats d'aprenentage obtinguts a través del métode de cas i de l'assignatura, s'ha comprovat si existix una relació entre els aprenentatges adquirits a través de la resolució del cas i l'aprenentage global de l'assignatura. Els resultats mostren l'existència d'una correlació positiva moderadament significativa entre els dos tipus d'aprenentatge (p<.001, observant una correlació major en l'especialitat de Ciències Naturals en comparació a la de Ciències Experimentals. Aquests resultats mostren l'utilitat del métode de l'estudi de cas per a millorar el procés d'ensenyança-aprenentatge en les institucions d'educació superior i l'importància de l'ús d'aquesta metodologia per part del professorat, que podria promoure l'adquisició de competències transversals, tals com la creativitat, el pensament crític i metacognitiu en la resolució de problemes. Les implicacions d'aquest treball aposten pel disseny de diferents tipus d'activitats en les quals s'aplica el métode del cas i el seu impacte en l'aprenentatge. 

  14. A Comparative Study of Student Support Services of Allama Iqbal Open University and the Open University of Sri Lanka

    Science.gov (United States)

    Gujjar, Aijaz Ahmed; Chaudhry, Bushra Naoreen; Chaudhry, Amtul Hafeez

    2009-01-01

    This paper attempts to compare the availability, quality, similarities and differences in student support services offered by the Allama Iqbal Open University (AIOU) Pakistan and The Open University of Sri Lanka (OUSL). It also aims to identify and report the deficiencies that students of both the institutions face in the student support services.…

  15. "Dropbox-like" service for the University of Vienna

    CERN Multimedia

    CERN. Geneva

    2014-01-01

    The increasing popularity of dropbox and at the same time increasing awareness for data security did create the demand for an onsite "Dropbox-like" “sync and share” service at the University of Vienna. It has been decided that ownCloud would be a good start, since other academic institutions have been working on an ownCloud based solution as well. Based on ownCloud enterprise Version 6 the service is currently in test operation with campus wide availability for staff only planned for 12/2014. Major concerns were the scalability of the storage backend. So instead of using an enterprise storage solution we use Scality’s RING as backend. The RING is an object storage based solution using local storage nodes. Since the ownCloud architecture does so far not allow a RESTbased storage backend we use Scality’s FUSE connector to simulate a virtually limitless filesystem (POSIX). Based on the experiences reported by other academic facilities and our own, our main concerns have been database performance-scal...

  16. A Study on Universal Service in Vietnam from an Institutional Perspective

    DEFF Research Database (Denmark)

    Do Manh, Thai; Falch, Morten; Williams, Idongesit

    2016-01-01

    Applying the institutional theory to examine the universal services policy in Vietnam, the paper looked at the institutional factors influencing the formulation and deployment of “the Program on provision of universal service till 2010”. The formulation of universal services policy in Vietnam...... services, and households could get the same subsidies from two or three operators. The outcome of this paper recommends that the central government should emphasize the role of DICs and encourage them to be more involved in the formulation and implementation of universal services policy....

  17. A Hong Kong University first: Establishing service-learning as an academic credit-bearing subject

    Directory of Open Access Journals (Sweden)

    Carol Ma

    2013-10-01

    Full Text Available Service-learning, where university students are trained to serve or educate the less able for a defined number of voluntary work hours and where the service experience is relevant to the course into which the service is integrated, can be an effective means of community engagement. Many universities in the US have factored in a term for credit-bearing service-learning courses, so that students are oriented to developing a service mentality and nurturing a ‘giving culture’ on campus. In the Asia Pacific region, Lingnan University, with its liberal arts ethos, is the first university in Hong Kong to use service-learning as a vehicle for knowledge transfer between university and community. The first service-learning program was offered by the Faculty of Social Sciences in 2004 as an optional learning experience, and the university is now moving towards making service-learning a graduation requirement that bears academic credits. Service-learning is currently integrated in the majority of disciplines of the university, as part of the undergraduate program. In addition to detailing the history, development and operation of the service-learning program, this article discusses the lessons learned in the institutionalisation of service-learning, as well as the way forward for service-learning in higher education in Hong Kong. Keywords: service-learning, knowledge transfer, whole-person education, experiential education, higher education, campus-community partnerships

  18. Nigerian university libraries and the challenges of users’ service demands in the 21st Century: what university administrators should know

    Directory of Open Access Journals (Sweden)

    Amanze O. Unagha

    2009-01-01

    Full Text Available The article focuses on the challenges facing Nigerian university libraries in meeting users’ service demands in the 21stcentury and the role of university administrators in assisting them in this regard. It identifies these challenges as non-application of technology to service delivery, increase in student intake with its attendant effect on the available limited resources, inefficient reference service, and competition from other service providers. The article recommends amongst others that knowledge and application of technology in service delivery in libraries is unavoidable in this century, quality service delivery in terms of selection and acquisition of appropriate materials should not be taken lightly, knowledge of human beings and human relationship is important, especially in reference service, library user education should be undertaken by library staff, staff training should be a continuous exercise, and university libraries should transform themselves into one-stop shopping centres for all information retrievals in the face of competition. The article concludes with lessons for Nigerian university administrators and advises that the administrators should fund the university libraries adequately and allow the university librarians to administer the fund without undue interference.

  19. Exploration of Counsellors' Perceptions of the Redesigned Service Pathways: A Qualitative Study of a UK University Student Counselling Service

    Science.gov (United States)

    Randall, Eve M.; Bewick, Bridgette M.

    2016-01-01

    To address the mental health needs of students, UK universities offer bespoke student counselling services. Economic pressures have led services to find innovative ways of redesigning their service pathway. Few studies have investigated staff perceptions of these changes. The aim of this study was to investigate perceptions of staff employed as…

  20. University Branding. An Analysis of University Services Delivered via the Internet

    Directory of Open Access Journals (Sweden)

    Catalin Vrabie

    2015-05-01

    Full Text Available The purpose of this article is to assess how the information can be more easily disseminated on the Web sites of higher education institutions. Marshall McLuhan saw the language developed in a book as a proof in favor of knowledge. “When information comes in contact with another information, the results are sensational and effective”. In terms of talent and how fast they adapt, the youth of today, Generation Net as Don Tapscott calls them, have the power to transform the present. They come up with new approaches on collaboration, sharing information and innovation in business and governance from around the world. There is strong evidence that organizations that embrace these new ways of working are more efficient registering a growth and greater success. We selected for this purpose a number of foreign students on master programs (based on the experience they have already from two prestigious universities Hacettepe in Ankara, Turkey and NUPSPA in Bucharest, Romania, and based on some questions and interviews we set up a strategy for how to improve quality management for university - Web services for students based on their perceptions. We started with the assumption that better e-integration, infrastructure, and Web-services will go to better quality management and from here to better results on intake of international students (with more successful students, research and education of high quality - assuming that internationalization yield increase higher education quality, public benefit, better competition, better access to funds etc. The SWOT analysis will be the centerpiece of our discussions with the students from those two groups – one from Hacettepe and the second one from NUPSPA.

  1. Queueing and Service Patterns in a University Teaching Hospital FO

    African Journals Online (AJOL)

    acer

    INTRODUCTION. In real life, waiting for service is a common phenomenon. We wait for service in bars and restaurants; we queue up for service in the banks, schools, supermarkets, filling stations, post offices ... Queuing theory is part of the mathematical theory of the ... as the service distribution, the probability distribution of ...

  2. Improving Communication between Postgraduate Researchers and the University Library: A Case Study at De Montfort University Library and Learning Services

    Science.gov (United States)

    Petch, Melanie; Fraser, Katie; Rush, Nathan; Cope, Alan; Lowe, Julie

    2016-01-01

    A well-established postgraduate researcher development program has existed at De Montfort University for many years. Library and Learning Services include modules on literature searching skills and critical appraisal. However, we recognized that researchers seemed to be disengaged with the services on offer. This concern informed a research…

  3. 47 CFR 54.712 - Contributor recovery of universal service costs from end users.

    Science.gov (United States)

    2010-10-01

    ... from end users. 54.712 Section 54.712 Telecommunication FEDERAL COMMUNICATIONS COMMISSION (CONTINUED... universal service costs from end users. (a) Federal universal service contribution costs may be recovered through interstate telecommunications-related charges to end users. If a contributor chooses to recover...

  4. Rethinking Universal Service for a Next Generation Network Environment. OECD Digital Economy Papers, No. 113

    Science.gov (United States)

    Xavier, Patrick

    2006-01-01

    There is a clear need, in view of significant competitive, technological and service changes taking place in the telecommunications sector, to review universal service obligations, their coverage, how they are financed and who is responsible for providing them. In many OECD countries, a primary longer term issue is how to provide universal service…

  5. Publication Services at the University Library Graz: A New Venture, a New Role

    Science.gov (United States)

    Ginther, Clara; Lackner, Karin; Kaier, Christian

    2017-01-01

    Establishing Publication Services in the library at the University of Graz did more than broaden the service portfolio of the library. A convergence of expertise at the library, needs of researchers at the university, and ongoing changes in scholarly communication also contributed to the evolution of the library's role and profile. The new…

  6. Perceptions of International Students on Service Quality Delivery in a Malaysian Public University

    Science.gov (United States)

    Njie, Baboucarr; Asimiran, Soaib; Baki, Roselan

    2012-01-01

    Purpose: The purpose of this study is to explore the perceptions of international students of service quality delivery (SQD) in a Malaysian public university. Design/methodology/approach: The study was limited to the University's immediate physical environment and its associated human and systems-based services. The physical environment in this…

  7. University Service-Learning Partnership with a Foreign Government: A Case Study

    Science.gov (United States)

    Guseh, James S.

    2015-01-01

    The purpose of this research is to assess the process of establishing, implementing, and evaluating an international service-learning (ISL) partnership between an American university and a foreign government. The partnership is between North Carolina Central University and the Civil Service Agency of Liberia. In order to facilitate an in-depth…

  8. Higher Education and Community Service: Developing the National University of Lesotho's Third Mission

    Science.gov (United States)

    Preece, Julia

    2011-01-01

    Universities have traditionally embraced three missions: teaching, research and community service. The latter usually receives lower status than the other two missions. There has, however, been a revival of interest in community service as a policy oriented exercise for universities and regional development, partly stimulated by international…

  9. THE SERVICES QUALITY LEVEL ASSESSESMENT IN THE TECHNICAL UNIVERSITY WITH SERVQUAL METHOD APPLYING

    Directory of Open Access Journals (Sweden)

    STASIAK-BETLEJEWSKA, Renata

    2014-12-01

    Full Text Available Contemporary universities services quality level concerns mainly the education efficiency evaluation that results from the learning outcomes realization and innovative features of the teaching programs that differ universities offers. Technical universities attention is focused on ministerial requirements fulfillment which are strictly concentrated on the students skills obtaining in the relation to the employers’ market. The university services quality analysis ignores common expectations of students and candidates for students related to the technical or functional quality, such as university facilities and administrative workers empathy. The aim of this study is to identify the expectations of both students and candidates for studies at technical universities, what allows to identify university services quality level and areas needs improvement in terms of not only the educational services but also technical university facilities. Results show significant importance of the all examined service quality aspects in the context of expectations of candidates and students’ perception. Research findings allow not only to identify the technical university services quality, but also to support the university development within the scientific research process assistance.

  10. Behind the Appearance of Reference Services at the Library University

    Directory of Open Access Journals (Sweden)

    Lailatur Rahmi

    2018-01-01

    Full Text Available This study aims to describe the development of reference services at the Library of Universitas Indonesia. The research discussed about innovation in the development of new activities in the reference services. Analyzing reference services from librarians’ point of view concerning the new activities in reference services, including attitudes and policies toward activities. This research takes a descriptive qualitative approach and uses semiotic analysis refering to Semiology of Roland Bathes concerning significance from two stage,  denotation and connotation, for analyzing the result of interviews. The results showed that the Universitas Indonesia Library reference service provides some new activities. Librarians become more active, revealed to be closer  to users, and transformation of information technology is seen as one of the competitive need to accompany the development of knowledge. Transfer media eventually have implications not on technology but rather to communication of reference services in the Universitas Indonesia Library.

  11. Behind the Appearance of Reference Services at the Library University

    Directory of Open Access Journals (Sweden)

    Lailatur Rahmi

    2016-12-01

    Full Text Available This study aims to describe the development of reference services at the Library of Universitas Indonesia. The research discussed about innovation in the development of new activities in the reference services. Analyzing reference services from librarians’ point of view concerning the new activities in reference services, including attitudes and policies toward activities. This research takes a descriptive qualitative approach and uses semiotic analysis refering to Semiology of Roland Bathes concerning significance from two stage,  denotation and connotation, for analyzing the result of interviews. The results showed that the Universitas Indonesia Library reference service provides some new activities. Librarians become more active, revealed to be closer  to users, and transformation of information technology is seen as one of the competitive need to accompany the development of knowledge. Transfer media eventually have implications not on technology but rather to communication of reference services in the Universitas Indonesia Library.

  12. Assessing Network Services and Security in Nigeria Universities ...

    African Journals Online (AJOL)

    Journal of Computer Science and Its Application ... The paper investigated sources of threats and vulnerabilities to Nigerian university computer networks and assessed the adequacy of security controls in place to ... This was with a view to enhancing the integrity of data transactions on the Universities' computer networks.

  13. Challenges and perspectives in Service Design curricula. The case of the Service Systems Design Master of Aalborg University in Copenhagen

    DEFF Research Database (Denmark)

    Götzen, Amalia De; Morelli, Nicola; Grani, Francesco

    2014-01-01

    In this paper the new Master program on Service Systems Design at Aalborg University in Copenhagen will be presented, focusing on the challenges of building such a curriculum and on its peculiar approach to Service Design through the Problem Based Learning methodology. All the semesters...

  14. A Survey of University-Based Programs That Support In-Service and Pre-Service Mathematics Teachers' Change

    Science.gov (United States)

    Chapman, Olive; An, Shuhua

    2017-01-01

    This survey paper discusses recent relevant contributions and trends in university-based teacher education "programs" for in-service and pre-service teachers. The goal of this small-scale survey of the mathematics education literature was to identify examples of studies that investigated such programs and their effectiveness in…

  15. The Use of University Services and Student Retention: Differential Links for Student Service Members or Veterans and Civilian Students

    Science.gov (United States)

    Southwell, Kenona H.; Whiteman, Shawn D.; MacDermid Wadsworth, Shelley M.; Barry, Adam E.

    2018-01-01

    Grounded in research and theory on college student retention, this study assessed differences in the use of various university services and the influence of key personnel on retention-related outcomes of student service members or veterans (SSM/Vs) compared with civilian students. Participants included 386 students, 199 (154 male, 45 female) of…

  16. Where's the Justice in Service-Learning? Institutionalizing Service-Learning from a Social Justice Perspective at a Jesuit University

    Science.gov (United States)

    Cuban, Sondra; Anderson, Jeffrey B.

    2007-01-01

    We attempt to answer "where" the social justice is in service-learning by probing "what" it is, "how" it looks in the process of being institutionalized at a Jesuit university, and "why" it is important. We develop themes about institutionalizing service-learning from a social justice perspective. Our themes were developed through an analysis of…

  17. The Role of Universities in Preparing Graduates to Use Software in the Financial Services Workplace

    Science.gov (United States)

    Tickle, Leonie; Kyng, Tim; Wood, Leigh N.

    2014-01-01

    The role of universities in preparing students to use spreadsheet and other technical software in the financial services workplace has been investigated through surveys of university graduates, university academics, and employers. It is found that graduates are less skilled users of software than employers would like, due at least in part to a…

  18. Research Library Publishing Services: New Options for University Publishing

    Science.gov (United States)

    Hahn, Karla L.

    2008-01-01

    A 2007 Association of Research Libraries (ARL) survey indicates that research libraries are rapidly developing publishing services: 65 percent of 80 responding ARL member libraries currently deliver or are in processing of planning these services. Established journal titles dominate this emerging publishing sector and are the main drivers of…

  19. Business Students' Perception of University Library Service Quality and Satisfaction

    Science.gov (United States)

    Hsu, Maxwell K.; Cummings, Richard G.; Wang, Stephen W.

    2014-01-01

    The main purpose of this study is to examine the college students' perception of library services, and to what extent the quality of library services influences students' satisfaction. The findings depict the relationship between academic libraries and their users in today's digital world and identify critical factors that may sustain a viable…

  20. A Service Oriented Architecture for Personalized Universal Media Access

    Directory of Open Access Journals (Sweden)

    Ingo Brunkhorst

    2011-04-01

    Full Text Available Multimedia streaming means delivering continuous data to a plethora of client devices. Besides the actual data transport, this also needs a high degree of content adaptation respecting the end users’ needs given by content preferences, transcoding constraints, and device capabilities. Such adaptations can be performed in many ways, usually on the media server. However, when it comes to content editing, like mixing in subtitles or picture-in-picture composition, relying on third party service providers may be necessary. For economic reasons this should be done in a service-oriented way, because a lot of adaptation modules can be reused within different adaptation workflows. Although service-oriented architectures have become widely accepted in the Web community, the multimedia environment is still dominated by monolithic systems. The main reason is the insufficient support for working with continuous data: generally the suitability of Web services for handling complex data types and state-full applications is still limited. In this paper we discuss extensions of Web service frameworks, and present a first implementation of a service-oriented framework for media streaming and digital item adaptation. The focus lies on the technical realization of the services. Our experimental results show the practicality of the actual deployment of service-oriented multimedia frameworks.

  1. Client perception of radiotherapy services at the Lagos University ...

    African Journals Online (AJOL)

    Assessment of quality from the patient's perspective could be a method of aiding improvement of services to achieve total quality management. This study set out to determine the level of knowledge of radiotherapy among patients and assess their attitude to the radiotherapy services provided at the Oncology clinic of the ...

  2. A Hong Kong University first: Establishing service-learning as an academic credit-bearing subject

    OpenAIRE

    Carol Ma; Alfred Chan

    2013-01-01

    Service-learning, where university students are trained to serve or educate the less able for a defined number of voluntary work hours and where the service experience is relevant to the course into which the service is integrated, can be an effective means of community engagement. Many universities in the US have factored in a term for credit-bearing service-learning courses, so that students are oriented to developing a service mentality and nurturing a ‘giving culture’ on campus. In the As...

  3. A Quantitative Evaluation of Service Priorities and Satisfaction of Online University Students

    Science.gov (United States)

    Valle, Danielle Elizabeth

    2016-01-01

    As online education grows, institutions must develop and evaluate student services to meet the needs of adult online students. The university at which the study was conducted had growing online enrollment, but no systematic examination of services from the students' perspective to drive service development and improvement. This represented a gap…

  4. The changing role of universities in Italy: placement services

    National Research Council Canada - National Science Library

    Piazza, Roberta

    2011-01-01

    .... Consequently, while there is recognition of the right for autonomy in the pursuit of knowledge there is a perception that society should be able to turn to universities for assistance in solving its basic problems...

  5. 75 FR 26137 - High-Cost Universal Service Support, Federal-State Joint Board on Universal Service

    Science.gov (United States)

    2010-05-11

    ... demonstrated by increasing subscription rates and increasing access to different types of services. 36... of economics demonstrate that, in perfectly competitive markets, competition will drive prices to...

  6. Factors affecting utilization of University health services in a tertiary ...

    African Journals Online (AJOL)

    2013-01-16

    , for the provision of effective and efficient health services to the students. In this study, we have tried to determine student's perception of factors affecting their utilization. Objective: To determine students' perception of health ...

  7. Effects of a Service-Learning Program on University Students

    Science.gov (United States)

    Hervás Torres, Mirian; Fernández Martín, Francisco D.; Arco Tirado, José Luis; Miñaca Laprida, María Isabel

    2017-01-01

    Introduction: The low productivity that prevailing in recent years in Higher Education requires urgently institutional responses aimed to improving quality of university education contributing to the development among students of key competences for lifelong learning. In this sense, the aim of this research was to explore the effects of an…

  8. In the Service of Technocratic Managerialism? History in UK Universities

    Science.gov (United States)

    Donnelly, Mark; Norton, Claire

    2017-01-01

    This article discusses the conceptualisation, organisation and philosophical orientation of academic history culture in UK higher education. It problematises the extent to which a dominant history culture in UK universities implies and uncritically reproduces normative understandings about the subject; about its epistemological standing,…

  9. An Analysis of the Effectiveness of University Counselling Services

    Science.gov (United States)

    Murray, Aja L.; McKenzie, Karen; Murray, Kara R.; Richelieu, Marc

    2016-01-01

    It is important to demonstrate replicable evidence of the effectiveness of counselling procedures. The study aimed to contribute to the currently limited evidence base examining the effectiveness of university student counselling in the UK. Information on therapeutic outcome [based on Clinical Outcomes in Routine Evaluation-Outcome Measure…

  10. Medical Universities Educational and Research Online Services: Benchmarking Universities’ Website Towards E-Government

    Science.gov (United States)

    Farzandipour, Mehrdad; Meidani, Zahra

    2014-01-01

    Background: Websites as one of the initial steps towards an e-government adoption do facilitate delivery of online and customer-oriented services. In this study we intended to investigate the role of the websites of medical universities in providing educational and research services following the E-government maturity model in the Iranian universities. Methods: This descriptive and cross- sectional study was conducted through content analysis and benchmarking the websites in 2012. The research population included the entire medical university website (37). Delivery of educational and research services through these university websites including information, interaction, transaction, and Integration were investigated using a checklist. The data were then analyzed by means of descriptive statistics and using SPSS software. Results: Level of educational and research services by websites of the medical universities type I and II was evaluated medium as 1.99 and 1.89, respectively. All the universities gained a mean score of 1 out of 3 in terms of integration of educational and research services. Conclusions: Results of the study indicated that Iranian universities have passed information and interaction stages, but they have not made much progress in transaction and integration stages. Failure to adapt to e-government in Iranian medical universities in which limiting factors such as users’ e-literacy, access to the internet and ICT infrastructure are not so crucial as in other organizations, suggest that e-government realization goes beyond technical challenges. PMID:25132713

  11. 75 FR 48235 - Rural Health Care Universal Service Support Mechanism

    Science.gov (United States)

    2010-08-09

    ... nursing facilities, and renal dialysis centers. The Commission also proposes to eliminate the offset... facilities that provide services traditionally provided at hospitals, such as skilled nursing facilities and... prioritize funding requests for rural health care support to the extent demand exceeds the annual $400...

  12. 75 FR 17584 - Schools and Libraries Universal Service Support Mechanism

    Science.gov (United States)

    2010-04-07

    ..., wireless local area network (LAN) controllers, and virtualization software. It also finds that telephone...) controllers, and virtualization software. We find that telephone broadcast messaging, unbundled warranties..., wireless LAN controllers, VoIP-related services, and virtualization software. We also find that telephone...

  13. 75 FR 10199 - Schools and Libraries Universal Service Support Mechanism

    Science.gov (United States)

    2010-03-05

    ... forth certain conditions regarding other uses of school facilities that choose to allow the community to... funded services at a school facility is limited to non-operating hours, such as after school hours or... unused during evenings, weekends, school holidays, and summer breaks. Second, many people lack access or...

  14. Factors affecting utilization of University health services in a tertiary ...

    African Journals Online (AJOL)

    2013-01-16

    Jan 16, 2013 ... Objective: To determine students' perception of health care services provided in a tertiary institution and assess students' attitude towards ... distance of health facilities, waiting time and quality of. Factors affecting utilization of ... satisfaction has received little research attention, and it is unclear whether the ...

  15. General view of university students “Marmara University Vocational School of Health Services Case”

    Directory of Open Access Journals (Sweden)

    Akyurt Nuran

    2016-01-01

    Full Text Available The aim of this study was to determine the attitude towards the socio-economic conditions and demographic characteristics and the university life of medical students. To determine the students’ sociodemographic characteristics “Personal Information Form” was used developed by researchers according to literature. The form contains expressions of the students such as the economic situation, future concerns, finding a job, university life, social & recreational activities, build up relationships with people and parents education level. Target group of the study were 349 students from Marmara University Vocational School of health. The environment of the survey was limited to the students studying in all programs at Marmara University Vocational School of Health. The research was carried out with students at Marmara University Vocational School of Health in the fall semester of 2014-2015.

  16. On the way to universal coverage of maternal services in Iringa rural ...

    African Journals Online (AJOL)

    On the way to universal coverage of maternal services in Iringa rural District in Tanzania. Who is yet to be reached? Manuela Straneo, Piera Fogliati, Ingrid Pellis, Catherine Goodman, Donata Dalla Riva, Firma Kisika, Ezekiel Mpuya, Giovanni Putoto ...

  17. Cadets and midshipmen from eleven universities and service academies to participate in Military Leadership Conference

    OpenAIRE

    Miller, Allan

    2006-01-01

    Virginia Tech's Corps of Cadets will host an on-campus Military Leadership Conference from Thursday, Feb. 9 through Saturday, Feb. 11, with student and faculty representatives from eleven service academies and university military programs participating.

  18. Club Ed: This University Is at Your Service

    Science.gov (United States)

    Bartlett, Thomas

    2008-01-01

    Lots of colleges treat students like customers. How many have an ice-cream truck? And valet parking? And a concierge desk? And an enormous hot tub in the middle of the campus? Not too many. Actually, only one: High Point University. This once-sleepy institution in the hills of North Carolina has undergone a revival in the last couple of years,…

  19. Medical Universities Educational and Research Online Services: Benchmarking Universities’ Website Towards E-Government

    OpenAIRE

    Farzandipour, Mehrdad; Meidani, Zahra

    2014-01-01

    Background: Websites as one of the initial steps towards an e-government adoption do facilitate delivery of online and customer-oriented services. In this study we intended to investigate the role of the websites of medical universities in providing educational and research services following the E-government maturity model in the Iranian universities. Methods: This descriptive and cross- sectional study was conducted through content analysis and benchmarking the websites in 2012. The researc...

  20. Automatic Biometric Student Attendance System: A Case Study Christian Service University College

    OpenAIRE

    Abilimi, Christopher Ayaaba; Opoku-Mensah, Dr Ing Edward; Yeboah, Dr. Thomas

    2013-01-01

    In many tertiary institutions in Ghana such as Christian Service University the attendance of students is very important factor since it forms part of the students assessment and evaluation. It has therefore become imperative that proper measures should be put in place to ensure that no student signs for another. It has been observed that at Christian Service University College lecturers sometimes give the attendance book to students to sign without actually supervising them to see whether th...

  1. Promoting Technology-Based Collaboration among Pre-Service Music Educators: An Inter-University Project

    Science.gov (United States)

    Matthews, Wendy; Johnson, Daniel C.

    2017-01-01

    The purpose of this inter-university project was to explore pre-service teachers' perceptions of collaboration and use of online technology. Twenty-two undergraduate music education majors from two separate universities participated in an eleven-week collaborative project to develop, teach, and self-assess general music lesson plans via a variety…

  2. Knowledge Construction and Personal Relationship: Insights about a UK University Mentoring and Coaching Service

    Science.gov (United States)

    Hargreaves, Eleanore

    2010-01-01

    This article examines interview data from 12 mentors/coaches and eight of their clients in order to explore a mentoring and coaching service among UK university staff. Both mentors/coaches and clients were administrative or academic employees of the Institute of Education or affiliated colleges at London University, UK. Their roles related to the…

  3. New Educational Services Development: Framework for Technology Entrepreneurship Education at Universities in Egypt

    Science.gov (United States)

    Abou-Warda, Sherein Hamed

    2016-01-01

    Purpose: The overall objective of the current study is to explore how universities can better developing new educational services. The purpose of this paper is to develop framework for technology entrepreneurship education (TEPE) within universities. Design/Methodology/Approach: Qualitative and quantitative research approaches were employed. This…

  4. 76 FR 4827 - High-Cost Universal Service Support and Federal-State Joint Board on Universal Service

    Science.gov (United States)

    2011-01-27

    ... Cellular One and its affiliates (MTPCS), and reply comments from Verizon and Verizon Wireless (Verizon... for these service providers. The appropriate size standard under SBA rules is for the category Wired.... Wireless Telecommunications Carriers (except Satellite). Since 2007, the Census Bureau has placed wireless...

  5. ONLINE SERVICES FOR 'OPEN' COOPERATION OF UNIVERSITY TEACHERS

    Directory of Open Access Journals (Sweden)

    A. Manzhula

    2013-08-01

    Full Text Available In this article the basic stages of creating open educational resources were defined (creation, storing, protection, publication, social assessment, search of creative partners, forming a culture of social exchange and collaboration, as well as analysis of tools for such type of creative activity was made, following free online service were described: Google docs, Google Drive, Yandex Disc, Creative Commons, Innovative Teachers Net. The intensity of ICT and open educational resources use, general attitude and position toward open educational resources among teachers were analyzed.

  6. Service Learning in Britain between the Wars: University Students and Unemployed Camps

    Science.gov (United States)

    Field, John

    2012-01-01

    This article considers the role of university staff and students in camps for the unemployed in interwar Britain. These ventures can be seen as showing continuities both with nineteenth-century social service initiatives like the educational settlements, but also with contemporary concerns with service learning. The article explores three camping…

  7. The student health services at the University of Pretoria from 2000 to 2005

    Directory of Open Access Journals (Sweden)

    D H van Papendorp

    2007-11-01

    Full Text Available The University of Pretoria’s Student Health Services provides free, voluntary, family-medicine-orientated health services with an emphasis on offering preventative medicine and health education to enrolled students. ABSTRAK Die Universiteit van Pretoria se Gesondheidsdienste voorsien gratis, vrywillige gesins-medisyne-georiënteerde gesondheidsdienste met die klem op voorkomende medisyne en gesondheidsopvoeding aan ingeskrewe studente.

  8. Service Quality in Higher Education--A Case Study of Universiti Brunei Darussalam

    Science.gov (United States)

    Alani, Farooq; Yaqoub, Yasir; Hamdan, Mahani

    2015-01-01

    No one doubts the value and importance of quality education, and quality assurance is one major driving force to achieve this. Measuring the performance of service quality of education services of Universiti Brunei Darussalam (UBD), as part of the quality assessment, was assessed based on Parasuraman's five Servqual dimensions. The assessment was…

  9. The student health services at the University of Pretoria from 2000 to 2005

    Directory of Open Access Journals (Sweden)

    A M Koorts

    2007-01-01

    Full Text Available The University of Pretoria’s Student Health Services provides free, voluntary, family-medicine-orientated health services with an emphasis on offering preventative medicine and health education to enrolled students. ABSTRAK Die Universiteit van Pretoria se Gesondheidsdienste voorsien gratis, vrywillige gesins-medisyne-georiënteerde gesondheidsdienste met die klem op voorkomende medisyne en gesondheidsopvoeding aan ingeskrewe studente.

  10. Counseling and Connecting with the Military Undergraduate: The Intersection of Military Service and University Life

    Science.gov (United States)

    Bonar, Ted C.; Domenici, Paula L.

    2011-01-01

    The majority of military undergraduates at universities are National Guard and Reserve personnel and prior-service military veterans, all difficult to identify on campus. These students face unique cultural challenges. Though the academic literature primarily addresses disability services and administrative programs often focus on "wounded…

  11. Unblocking Occluded Genres in Graduate Writing: Thesis and Dissertation Support Services at North Carolina State University

    Science.gov (United States)

    Autry, Meagan Kittle; Carter, Michael

    2015-01-01

    In 2013, the Graduate School at North Carolina State University launched Thesis and Dissertation Support Services, a rhetorical, genre-based approach to assisting students with their graduate writing. Through a description of the program's founding, goals, and first year of services, we summarize this genre-based approach that is informed by the…

  12. Educational Service Quality in Zanjan University of Medical Sciences from Students' Point of View

    Science.gov (United States)

    Mohammadi, Ali; Mohammadi, Jamshid

    2014-01-01

    This study aims at evaluating perceived service quality in Zanjan University of Medical Sciences (ZUMS). This study was cross-sectional and authors surveyed educational services at ZUMS. Through stratified random sampling, 384 students were selected and an adapted SERVQUAL instrument was used for data collection. Data analysis was performed by…

  13. Served through Service: Undergraduate Students' Experiences in Community Engaged Learning at a Catholic and Marianist University

    Science.gov (United States)

    Fogle, Elizabeth M.; Franco, Savio D.; Jesse, Edel M.; Kondritz, Brent; Maxam, Lindsay; Much-McGrew, Heidi; McMillen, Cody; Ridenour, Carolyn S.; Trunk, Daniel J.

    2017-01-01

    Students participating in sustained community service at an urban Catholic and Marianist university were volunteer informants in this qualitative exploration of the meaning they make of their service experiences. A PhD student research team (nine members) interviewed fourteen undergraduate students (10 of whom were seniors). Findings were…

  14. Blending Community Service and Teaching to Open Vision Care and Eye Health Awareness to University Students

    Science.gov (United States)

    Do, Chi-wai; Chan, Lily Y. L.; Wong, Horace H. Y.; Chu, Geoffrey; Yu, Wing Yan; Pang, Peter C. K.; Cheong, Allen M. Y.; Ting, Patrick Wai-ki; Lam, Thomas Chuen; Kee, Chea-su; Lam, Andrew; Chan, Henry H. L.

    2016-01-01

    A vision care-based community service subject is offered to general university students for fulfillment of a service-learning compulsory credit requirement. Here, a professional health subject is taught in a way that caters to generalist learners. Students gain basic skills they can apply to provide vision screenings for the needy population. All…

  15. Developing a Services Science Graduation Programme at the University of Twente

    NARCIS (Netherlands)

    Sorathia, V.S.; Ferreira Pires, Luis; Pires, L.F.; van Sinderen, Marten J.; Wijnhoven, Alphonsus B.J.M.

    2010-01-01

    The recent growth in the services sector implies that more people must be trained in this area. This inspired us to develop a Services Science Graduation Programme at the University of Twente, the Netherlands. We propose a study programme of five years, consisting of a Master phase of two years and

  16. Users' Satisfaction with Library Services: A Case Study of Delta State University Library

    Science.gov (United States)

    Ikolo, Violet E.

    2015-01-01

    The study focused on users' satisfaction with library services at the Delta State University main Library, Abraka, Delta State. The objective was to find out if users are satisfied with the services, facilities, the library environment, information sources and staff of the library. Using the descriptive survey design, the population for the study…

  17. Postsecondary Disability Service Providers' Perceptions about Implementing Universal Design for Instruction (UDI)

    Science.gov (United States)

    Embry, Priscilla B.; Parker, David R.; McGuire, Joan M.; Scott, Sally S.

    2005-01-01

    Sixteen disability service providers from 2-year and 4-year public and private postsecondary institutions were divided into 2 focus groups, each with 8 participants. When asked to share their perspectives on the implementation of Universal Design for Instruction (UDI) on their campus, service providers described strengths and weaknesses of UDI,…

  18. Incorporating Service-Learning, Technology, and Research Supportive Teaching Techniques into the University Chemistry Classroom

    Science.gov (United States)

    Saitta, E. K. H.; Bowdon, M. A.; Geiger, C. L.

    2011-01-01

    Technology was integrated into service-learning activities to create an interactive teaching method for undergraduate students at a large research institution. Chemistry students at the University of Central Florida partnered with high school students at Crooms Academy of Information Technology in interactive service learning projects. The…

  19. Development of a credit-bearing service leadership subject for university students in Hong Kong.

    Science.gov (United States)

    Shek, Daniel T L; Yu, Lu; Ma, Cecilia M S; Sun, Rachel C F; Liu, Ting Ting

    2013-01-01

    Given that service industries contribute to 93% of Hong Kong's GDP, an important question that should be asked is whether the education system can promote the development of service leadership among young people in Hong Kong. Unfortunately, service leadership programs specifically designed for university students are lacking in Hong Kong. In this paper, the basic tenets of the Service Leadership and Management framework are presented. Based on the fundamental postulation that effective service leadership is a function of moral character, competence and care (E=MC(2)), a subject called "Service Leadership" has recently been developed at The Hong Kong Polytechnic University. This paper outlines the objectives, intended learning outcomes, syllabus, assessment, and references of the subject. The proposed evaluation strategies are also described.

  20. Service quality that improves customer satisfaction in a university: a case study in Institut Teknologi Indonesia

    Science.gov (United States)

    Theresia, L.; Bangun, R.

    2017-12-01

    Universities should provide better service quality to get more customers. The purpose of this study was to find service quality which has impact on the increasing of customer satisfaction in a university. This study is a case study in Institut Teknologi Indonesia (ITI). The result of the study will help ITI to improve its service quality to increase customer satisfaction. This study employs path analysis technique. The data were collected through questionnaires developed from the literature. Questionnaires have two parts namely 1) service quality and 2) customer satisfaction. Service quality is measured through 22 questions with five service quality dimensions: 1) Tangibles, 2) Reliability, 3) Responsiveness, 4) Assurance and 5) Empathy. Customer Satisfaction is measured through 4 questions. The data then are processed by SPSS. The results showed that the students preferred to tangible quality improvement than intangible aspect.

  1. Modeling the mental health service utilization decisions of university undergraduates: A discrete choice conjoint experiment.

    Science.gov (United States)

    Cunningham, Charles E; Zipursky, Robert B; Christensen, Bruce K; Bieling, Peter J; Madsen, Victoria; Rimas, Heather; Mielko, Stephanie; Wilson, Fiona; Furimsky, Ivana; Jeffs, Lisa; Munn, Catharine

    2017-05-16

    We modeled design factors influencing the intent to use a university mental health service. Between November 2012 and October 2014, 909 undergraduates participated. Using a discrete choice experiment, participants chose between hypothetical campus mental health services. Latent class analysis identified three segments. A Psychological/Psychiatric Service segment (45.5%) was most likely to contact campus health services delivered by psychologists or psychiatrists. An Alternative Service segment (39.3%) preferred to talk to peer-counselors who had experienced mental health problems. A Hesitant segment (15.2%) reported greater distress but seemed less intent on seeking help. They preferred services delivered by psychologists or psychiatrists. Simulations predicted that, rather than waiting for standard counseling, the Alternative Service segment would prefer immediate access to E-Mental health. The Usual Care and Hesitant segments would wait 6 months for standard counseling. E-Mental Health options could engage students who may not wait for standard services.

  2. Students’ experiences of university social responsibility and perceptions of satisfaction and quality of service

    Directory of Open Access Journals (Sweden)

    José Luis Vázquez

    2015-03-01

    Full Text Available The principal aim of this paper is to identify the factors that define students’ perceptions of university social responsibility (USR in a Spanish university, and analyse the impact of that view on their perceptions of satisfaction and quality of service. Particularly, it is hypothesized that the overall perception of university social responsibility has a positive effect on students’ experiences of satisfaction, partially mediated by the assessment regarding the quality of university services. In doing that, a self-report study was conducted with a total sample of 400 undergraduate students of the University of León, in Spain. Structural equation modeling with PLS was used to test the students’ overall perception of USR in order to achieve higher standards of quality of service and satisfaction. Results supported a structure of six factors explaining students’ views regarding university social responsibility, of which only internal management affects the overall perception. Likewise, quality of service and satisfaction are strongly correlated among them. Implications of these findings for marketing in university settings are discussed.

  3. The Effect of Service Compact (SERVICOM on Service Delivery in Nnamdi Azikiwe University Teaching Hospital Nnewi, Nigeria

    Directory of Open Access Journals (Sweden)

    Jude Kennedy Emejulu

    2014-12-01

    Full Text Available This study examined the effect of service compact (Servicom Service delivery in Nnamdi Azikiwe University Teaching Hospital Nnewi. Questionnaire and face-to-face interviews were used in the collection of data. The hypotheses were tested using descriptive statistics. The study discovered among other things that with the inauguration of the SERVICOM Charter by the Federal Government of Nigeria, the Management of Nnamdi Azikiwe University Teaching Hospital Nnewi identified key areas that required re-evaluation and attention based on the submissions of every service unit and department, after an analysis of the Strengths, Weaknesses, Opportunities and Threats (SWOT of each of the service areas. A pre-SERVICOM Charter workshop which was supervised by the Federal Government was held in the various institutions nationwide to enable care providers enumerate their current service capacity and identify their impediments. In the light of the foregoing, some of the recommendations proffered are that the SERVICOM Charter project should be sustained and supervision and control of the SERVICOM Charter project should be intensified in order to ensure that the Nigerian factor of service-fatigue would not supervene in care delivery in the near future.

  4. Liberalization and Universal Access to Basic Services : Telecommunications, Water and Sanitation, Financial Services, and Electricity

    OpenAIRE

    Organisation for Economic Co-operation and Development; World Bank

    2006-01-01

    Access to basic services plays an important role in both individual well-being and a country's economic development. For this reason, general availability of these services to citizens, regardless of income level and geographical location, has generally been viewed as an important public policy goal. However, the precise definition of this goal and the means of attaining it have provoked c...

  5. The Factors Influencing Academic Affairs Services Management at the National University of Laos and Lucian Blaga University of Sibiu, Romania

    Directory of Open Access Journals (Sweden)

    Sounieng VONGKHAMCHANH

    2013-12-01

    Full Text Available This research aims are to investigate the attitude levels of staff’s and students’ on the motivation, effectiveness towards the academic affairs services management at the faculty of Economics and Business Management, DongDok campus in the National University of Laos, and the faculty of Economic Sciences and faculty of Sciences, Sibiu campus in Lucian Blaga University of Sibiu, Romania. There were 220 participants, five groups; presidents, deans, heads of departments, lecturers and students. The five-point Likert scale rating questionnaires were used to collect data. The SPSS version 20 was used to perform the needed analysis for reaching the proposed aims. In this regard, univariate and bivariate statistics were computed; Pearson Chi-Square Test, ANOVA, scale reliability and validity analysis were undertaken. The research goals are to improve the academic affairs services management systems in the two mentioned universities. Therefore, the results advised the university committee boards, the governments, the national, international donors, curriculum developers, staff and students to use them for the educational purposes.

  6. Developing an open journals hosting service: a case study from Liverpool John Moores University (LJMU

    Directory of Open Access Journals (Sweden)

    Cath Dishman

    2017-07-01

    Full Text Available The rise of the concept of ‘library as publisher’ has caused many university libraries to consider their role in the world of open access (OA publishing and how that supports digital scholarship at their institutions. This paper outlines Liverpool John Moores University (LJMU Library Services’ first steps into that world through the offering of an open journals hosting service. It begins by explaining the background and justification for the library offering such a service and details the pilot undertaken to test the chosen system, Open Journal Systems (OJS. It considers what policies, procedures and support need to be in place in order to run a successful open journals hosting service. Lessons learned and observations gathered during the pilot are shared to help others considering setting up an open journals hosting service in their own institution. Finally it looks at the next steps for LJMU in taking this pilot forward to a full service offer.

  7. A Library in the Palm of Your Hand: Mobile Services in Top 100 University Libraries

    Directory of Open Access Journals (Sweden)

    Yan Quan Liu

    2015-06-01

    Full Text Available What is the current state of mobile services among academic libraries of the country’s top 100 universities, and what are the best practices for librarians implementing mobile services at the university level? Through in-depth website visits and survey questionnaires, the authors studied each of the top 100 universities’ libraries’ experiences with mobile services. Results showed that all of these libraries offered at least one mobile service, and the majority offered multiple services. The most common mobile services offered were mobile sites, text messaging services, e-books, and mobile access to databases and the catalog. In addition, chat/IM services, social media accounts and apps were very popular.  Survey responses also indicated a trend towards responsive design for websites so that patrons can access the library’s full site on any mobile device. Respondents recommend that libraries considering offering mobile services begin as soon as possible as patron demand for these services is expected to increase.

  8. University psychiatry in Italy: organisation and integration of university clinics and the National Health Service

    Directory of Open Access Journals (Sweden)

    Pier Maria Furlan

    2013-09-01

    Full Text Available INTRODUCTION: In the Italian psychiatric system, community-based care has become increasingly important and widespread since the national reform of 1978. This report aims to provide an overview of the involvement of university medical schools in this process, considering their responsibility for teaching and training specialist practitioners and professionals. METHODS: The study was carried out between early 2010 and February 2011. An 18-items, self-administered, questionnaire was designed to investigate the number of faculty members that are responsible both for running a clinical ward and for providing community-based healthcare. RESULTS: Nine out of 53 faculty members (17% manage a Mental Health Department, 9 (17% manage a University Department, and 2 (3.8% manage both types of department. Less than half of the teachers have full responsibility (hospital and community; however the percentage reaches 73.2% if we include the hospital wards open to the community emergencies. The remaining 26.8% have no responsibility for community psychiatry. Moreover there were undoubtedly still too many universities with specialisation schools that are without an appropriate network of facilities enabling them to offer complex psychiatric training. DISCUSSION: As expected, there were several types of healthcare management that were not uniformly distributed throughout Italy and there were also marked differences between mental health care provision in the North, Centre, and South of Italy. The university involvement in clinical responsibility was great, but at the management level there was a lack of equality in terms of clinical care, which risks being reflected also on the institutional functions of teaching and research.

  9. A Universal Design Approach to Government Service Delivery: The Case of ChileAtiende.

    Science.gov (United States)

    Sandoval, Leonardo

    2016-01-01

    A common challenge for government administrations that aim to improve the delivery of information and services to citizens is to go beyond a government-centred approach. By focusing on citizens and the needs of a wide range of citizens, Universal Design (UD) can help to increase the effectiveness, efficiency and satisfaction of government services. This paper examines the case of an internationally recognised Chilean government service delivery programme inspired by UD principles known as ChileAtiende ("ChileService"). A brief account of its creation and current status is provided.

  10. What determines the size of occupational health services in UK universities?

    Science.gov (United States)

    Venables, Katherine M; Allender, Steven

    2007-05-01

    There is wide, largely unexplained, variation in occupational health (OH) provision between UK employers. To explain the variation in OH provision across the UK university sector. Analyses of data from a survey of university OH services and from the Higher Education Statistics Agency. The outcome variable was clinical (doctor + nurse) staffing of the university's OH service. The explanatory variables examined were university size, income, research activity score and presence or absence of academic disciplines categorized by an expert panel as requiring a high level of OH provision. All 117 UK universities were included and 93 (79%) responded; with exclusions and incomplete data, between 80 and 89 were included in analyses. There was wide variation in clinical OH staffing (range 0-8.4 full-time equivalents). Number of university staff explained 34% of the variation in OH staffing. After adjusting for other factors, neither the research activity nor the presence of high-needs disciplines appeared to be factors currently used by employers to determine their investment in OH. Government or other guidelines for university employers should take organizational size into account. Employers may need guidance on how to provide OH services proportionate to specific occupational hazards or other OH needs.

  11. Developing the Service Quality Assessment Indicators for Learning Commons at University Libraries

    Directory of Open Access Journals (Sweden)

    王梅玲、侯淳凡 Mei-Ling Wang,Chun-Fan Hou

    2014-04-01

    Full Text Available The Learning Commons representing their innovation and transition is important service in university libraries. The article mainly studies on developing the service quality assessment indicators for Learning Commons at university libraries ,there are main purposes including: (1exploring the meaning and components of the Learning Commons in the Universities’ libraries;(2 understanding the method to evaluate the Learning Commons and constructing adequate indicators for evaluating service quality; (3 understanding the usage and users satisfaction of the Learning Commons in order to assess its service quality , analyzing and evaluating the Learning Commons of libraries. The study has formed the focus groups to better understand themeaning of Learning Commons in Taiwan, and the participants of the focus groups also agreed to conduct the evaluation by applying the assessment of service quality. They came up with three evaluation dimensions and 23 indicators of the Learning Commons. For testing the feasibility of the indicators, the questionnaire was constructed and sent to the users of the Learning Commonsof the N University Library. The research results are as follows: (1 the frequency of using internet affects the number of physically entering to the libraries in both universities; (2 the users recognize the learning value of the libraries; (3 the users used the technological facilities most; (4 the most important services of the Learning Common include a comfortable environment and sufficient resources; (5 the most satisfactory services are the attitudes and responses of the service providers;(6 the services need to be firstly improved include dividing the discussion space from the study space; (7 the overall satisfactory degree still requires more efforts to improve and the libraries should pay more attention on providing resources. Finally, some conclusion and suggestions were proposed by the article. pp. 101-121

  12. Pre-Service English Teachers’ Beliefs Towards Grammar And Its Teaching At Two Turkish Universities

    Directory of Open Access Journals (Sweden)

    İsmail Zeki DİKİCİ

    2012-07-01

    Full Text Available This paper examines pre-service English teachers’ beliefs towards grammar studying at two Turkish Universities. A total of 90 pre-service English teachers, 57 of whom were studying at Muğla University and 33 of whom were studying at Onsekiz Mart University in Turkey, were involved in this study. The research participants completed two questionnaires. The aim of this paper is to look into pre-service English teachers’ beliefs towards grammar and its teaching as well as their knowledge on the metalanguage of grammar. The findings reveal that although a great majority of the participants favour the use of metalanguage in teaching grammar, and support the deductive grammar teaching practises, they themselves still have serious problems even with the most basic grammatical terminology.

  13. Examining actors into boosting the provision of universal service in the Vietnamese context

    DEFF Research Database (Denmark)

    Do Manh, Thai; Williams, Idongesit

    2017-01-01

    are very important in formulating and implementing universal service policy. Originality/value - There have been a few studies applying actor network theory in analysing the formulation of policy, especially in universal service. The paper wants to close this gap.......Purpose - The paper looks at the formulation of the BMGF-VN project to examine which actors participated in the formulation of this project, how their interests were translated into this project, and what lessons may be drawn for the formulation and implementation of universal service policy...... in Vietnam in general. Design/methodology/approach - The paper recruits the actor network theory and qualitative analysis to analyse the BMGF-VN project. Findings - the involvement of non-government actors in formulating and implementing the project, the focus not only on the supply side but also demand side...

  14. University of Global Health Equity's Contribution to the Reduction of Education and Health Services Rationing.

    Science.gov (United States)

    Binagwaho, Agnes

    2017-05-29

    The inadequate supply of health workers and demand-side barriers due to clinical practice that heeds too little attention to cultural context are serious obstacles to achieving universal health coverage and the fulfillment of the human rights to health, especially for the poor and vulnerable living in remote rural areas. A number of strategies have been deployed to increase both the supply of healthcare workers and the demand for healthcare services. However, more can be done to improve service delivery as well as mitigate the geographic inequalities that exist in this field. To contribute to overcoming these barriers and increasing access to health services, especially for the most vulnerable, Partners In Health (PIH), a US non-governmental organization specializing in equitable health service delivery, has created the University of Global Health Equity (UGHE) in a remote rural district of Rwanda. The act of building this university in such a rural setting signals a commitment to create opportunities where there have traditionally been few. Furthermore, through its state-of-the-art educational approach in a rural setting and its focus on cultural competency, UGHE is contributing to progress in the quest for equitable access to quality health services. © 2017 The Author(s); Published by Kerman University of Medical Sciences. This is an open-access article distributed under the terms of the Creative Commons Attribution License (http://creativecommons.org/licenses/by/4.0), which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.

  15. 78 FR 23877 - Schools and Libraries Universal Service Support Mechanism and A National Broadband Plan for Our...

    Science.gov (United States)

    2013-04-23

    ..., cell phone or tablet, is ancillary to the eligible service it is paired with? Because their prices can... COMMISSION 47 CFR Part 54 Schools and Libraries Universal Service Support Mechanism and A National Broadband... schools and libraries universal service support program (E-rate program) requirements for bundling devices...

  16. [SOROKA UNIVERSITY MEDICAL CENTER: THE ROAD TO LEADERSHIP IN QUALITY OF MEDICAL CARE, SERVICE AND RESEARCH].

    Science.gov (United States)

    Davidson, Ehud; Sheiner, Eyal

    2016-02-01

    Soroka University Medical Center is a tertiary hospital, and the sole medical center in the Negev, the southern part of Israel. Soroka has invested in quality, service and research. The region has developed joint programs in order to advance the quality of medical care whilst optimizing the utilization of available resources. In this editorial we describe the path to leadership in quality of medical care, service and research.

  17. Food Service Quality Survey at the University of Zimbabwe Private Canteens

    OpenAIRE

    C. Benhura; S.F. Nyagura; V. Dakwa; P.E. Gombiro; P. Ngwenyama; R. Matanhire; A.Garamukanwa; N. Mudita; J. Zhangazha; W. Mashavira

    2012-01-01

    A quality survey was conducted at private food outlets at the University of Zimbabwe from June 2007 to October 2011. The objective of the study was to assess services offered in relation to customers’ expectations. The other objectives were to assess the reason for many food service providers on campus and weigh the advantages and limitations of such a system. Data collection was effected through observation and questionnaire interviews. Rice with chicken, rice and sadza with beef and beverag...

  18. Allergen immunotherapy at university health services and allergist's reasons for guidelines nonadherence.

    Science.gov (United States)

    Karam, Marilyn; Holland, Christine; Yang, Zi; Samuels, Kiela; Sanders, Georgiana

    2017-03-01

    Our previous pilot study conducted at the University of Michigan Health Services showed that fewer than 25% of the non-university allergen immunotherapy (AIT) prescribers adhered to AIT labeling guidelines which impacted both patients and healthcare personnel involved in AIT administration. We expand our study to characterize AIT labeling compliance and impact of practice variability at the "Big 10" University Health Services, and investigate prescribers motives for nonadherence to practice parameter guidelines. Three online surveys were distributed: AIT Administrator and Manager surveys for healthcare personnel at the "Big 10"; University Health Services and Physician Survey for physician members of the AAAAI. Data were analyzed using frequency/bivariate analysis and logistic regression. 21 AIT administrators from 10 University Health Services responded. 90.4% (20/21) felt labels containing all recommended practice parameter guidelines, components would decrease error; and standardization of labels, buildup and missed dose schedules would increase workflow efficiency (76%; 16/21). 90% (17/19) felt standardized protocols for treatment of systemic reactions would increase patient safety, workflow efficiency and comfort level of administrators. Only 28.6% of AIT extract vial labels at University Health Services were in accordance with practice parameter guidelines. Despite familiarity with the guidelines (91.5%; 697/762), only 64% (488/762) of surveyed physicians had practice parameter adherent AIT extracts labels with higher odds of a complete label when physicians were in group practice (odds ratio 1.51; [95% confidence interval, 1.06-2.15]; P=0.02). Reasons for nonadherence included having personalized labeling systems (55.4%, 174/314), unfamiliarity (14%, 44/314) and disagreement (9%, 29/314) with practice parameter guidelines. Poor adherence with AIT practice parameters labeling guidelines is an important concern in nonallergy offices. It is imperative that

  19. Income Disparities in the Use of Health Screening Services Among University Students in Korea

    Science.gov (United States)

    Lee, Su Hyun; Joh, Hee-Kyung; Kim, Soojin; Oh, Seung-Won; Lee, Cheol Min; Kwon, Hyuktae

    2016-01-01

    Abstract Public health insurance coverage for preventive care in young adults is incomplete in Korea. Few studies have focused on young adults’ socioeconomic disparities in preventive care utilization. We aimed to explore household income disparities in the use of different types of health screening services among university students in Korea. This cross-sectional study used a web-based self-administered survey of students at a university in Korea from January to February 2013. To examine the associations between household income levels and health screening service use within the past 2 years, odds ratios (ORs) and 95% confidence intervals (CIs) were estimated using logistic regression with adjustment for various covariables. Of 2479 participants, 45.5% reported using health screening services within 2 years (university-provided screening 32.9%, private sector screening 16.7%, and both 4.1%). Household income levels were not significantly associated with overall rates of health screening service use with a multivariable-adjusted OR (95% CI) in the lowest versus highest income group of 1.12 (0.87–1.45, Ptrend = 0.35). However, we found significantly different associations in specific types of utilized screening services by household income levels. The multivariable-adjusted OR (95% CI) of university-provided health screening service use in the lowest versus highest income level was 1.74 (1.30–2.34; Ptrend income level was 0.45 (0.31–0.66; Ptrend income groups among university students in Korea, although overall rates of health screening service use were similar across income levels. Low-income students were more likely to use university-provided health screening services, and less likely to use private sector screening services. To ensure appropriate preventive care delivery for young adults and to address disparities in disadvantaged groups, the expansion of medical insurance coverage for preventive health care, establishment of a usual source of

  20. Service quality perceptions in higher education institutions: the case of a colombian university

    Directory of Open Access Journals (Sweden)

    Madeline Melchor Cardona

    2012-10-01

    Full Text Available Recognizing that higher education institutions (HEI are currently competing aggressively through competitive advantages and high service quality, the assessment of the service quality is essential to provide information on the effectiveness of educational plans and improvement programs. This article presents a study which tests the 5Q's model proposed by Zineldin (2007, and examines the service quality factors that most impact on student satisfaction. Factor analysis and regression analysis showed significant variables in explaining student satisfaction as: trust developed toward the university and the academic program, and the perception they have of assessment techniques as a challenge to improve intellectual growth.

  1. Service and obligations of public service in the electrical sector law; Servicio universal y obligaciones de servicio publico en la Ley del Sector Electrico

    Energy Technology Data Exchange (ETDEWEB)

    Cuetara Martinez, J.M. de la; Gonzalez Sanfiel, A.

    1998-12-01

    Our article starts from the need of reconsidering the traditional public service concept; to this goal, the new categories universal service and public service obligations are useful instruments. After defining its notes, we identify them as different kinds of a common gender and separate then from other next categories, as are general interest services and policy obligations. Finally, we applied the obtained findings to the Electricity Sector, identifying an universal service in the supply of electrical energy to all the claimants and various concrete public service obligations in its principal sub sectors (production, transportation, distribution, trading and supply). (Author)

  2. The Writing Program and the Call to Service: A Progress Report from a Land Grant University

    Science.gov (United States)

    Sawyer, Paul

    2009-01-01

    Although a vibrant literature on the social justice advantages of writing service-learning programs has existed for many years, the focus has tended to be on specific projects and courses, often accompanied by an understandable suspicion that entrenched institutions like universities have interests inimical to radical social change. As a result,…

  3. Quality of service management efficient scheme for the universal mobile telecommunications system

    Directory of Open Access Journals (Sweden)

    E. Zaleta–Alejandre

    2008-04-01

    Full Text Available This research work proposes a new Radio Resource Management (RRM scheme in order to accomplish the Quality of Service (QoS management for the Universal Mobile Telecommunications System (UMTS. The solution is based on UMTS standardization and a performance evaluation is presented to demonstrate its efficiency.

  4. College and University Dining Services Administrators' Intention to Adopt Sustainable Practices: Results from US Institutions

    Science.gov (United States)

    Chen, Chao-Jung; Gregoire, Mary B.; Arendt, Susan; Shelley, Mack C.

    2011-01-01

    Purpose: The purpose of this paper is to examine college and university dining services administrators' (CUDSAs) intention to adopt sustainable practices. Design/methodology/approach: The theory of planned behavior (TPB) including constructs of subjective norm (SN), attitude, perceived behavior control, and personal norm (PN), formed the…

  5. Status of ICT-enabled library and information services in university ...

    African Journals Online (AJOL)

    This paper aim ed at ascertaining the status of the ICT -enabled library and information services in University of Nigeria, Nsukka Library System. The study employed a case study design. Questionnaire was the main instrument for data collection and it was used to gather data from fifteen (15) library officers and Fifty (50) ...

  6. Institutional Branding: A Content Analysis of Public Service Announcements from American Universities

    Science.gov (United States)

    Clayton, Michael J.; Cavanagh, Kevin V.; Hettche, Matt

    2012-01-01

    American universities receive millions of dollars worth of media exposure every year via Public Service Announcements (PSAs) broadcast during their respective school's athletic competitions. This research explores the message strategies and executional devices used by NCAA FBS (National Collegiate Athletic Association Football Bowl Subdivision)…

  7. Students' Perceived Quality of Library Facilities and Services in Nigerian Private Universities

    Science.gov (United States)

    Oluwunmi, A. O.; Durodola, O. D.; Ajayi, C. A.

    2016-01-01

    In a highly competitive academic environment, students are becoming more selective and demanding in their choice of University. Hence, it is essential for educational institutions, particularly privately-owned institutions, to be interested in getting feedback on the quality of their facilities and services. With a focus on four private…

  8. Service Quality of State Universities in Turkey: The Case of Ankara

    Science.gov (United States)

    Eres, Figen

    2011-01-01

    The aim of this study is determine the service quality perceptions of students being educated at state universities in Ankara. The sample of the study is composed of final grade students of faculties of Economics and Administrative Sciences. The sample of the study is composed of a total of randomly selected students. There were 416 returned…

  9. Psychological Counseling Services in the Universities of Russia and the West

    Science.gov (United States)

    Kirillova, Elena; Kuznetsov, Boris; Aleshin, Vasiliy; Vodolazhskiy, Evgeniy

    2017-01-01

    The article reveals the importance of psychological counseling service in Russian and foreign universities. During their educational activities students experience the pressure of various stressors associated with it. There is also the specific character of psychological age. The article describes features of the psychological counseling in…

  10. 75 FR 39940 - Notice of Debarment; Schools and Libraries Universal Service Support Mechanism

    Science.gov (United States)

    2010-07-13

    ..., Department of Justice (via e-mail) Kristy Carroll, Esq., Universal Service Administrative Company (via e-mail... Bureau, Room 4-C330, with a copy to Michele Levy Berlove, Acting Assistant Chief, Investigations and... Communications Commission, 445 12th Street, S.W., Room 4-C330, Washington, DC 20554, with a copy to Michele Levy...

  11. 75 FR 39943 - Notice of Debarment; Schools and Libraries Universal Service Support Mechanism

    Science.gov (United States)

    2010-07-13

    ...), Kristy Carroll, Esq., Universal Service Administrative Company (via e-mail) April 7, 2010 DA 10-585 VIA..., Investigations and Hearings Division, Enforcement Bureau, Room 4-C330, with a copy to Michele Levy Berlove... a copy to Michele Levy Berlove, Acting Assistant Chief, Investigations and Hearings Division...

  12. University-School Collaboration as a Tool for Promoting Pre-Service Mathematics Teachers' Professional Skills

    Science.gov (United States)

    Kilic, Hulya; Tunc Pekkan, Zelha

    2017-01-01

    In this paper, we discuss pre-service mathematics teachers' professional gains from a university-school collaboration where they were given opportunity to observe two teacher educators' instructional practices in a 6th grade classroom, interact with students in one-to-one fashion and reflect on the teacher educators' and their own practices. Three…

  13. Why Teach Social Entrepreneurship: Enhance Learning and University-Community Relations through Service-Learning Outreach

    Science.gov (United States)

    Wessel, Stacy; Godshalk, Veronica M.

    2004-01-01

    This article focuses on providing a convincing argument for incorporating social entrepreneurship into the business professor's classroom. The outreach provided by social entrepreneurship enhances learning and promotes university-community relations. Service-learning engagement activities, in the form of social entrepreneurship, create a three-way…

  14. Community Service and University Roles: An Action Research Based on the Philosophy of Sufficiency Economy

    Science.gov (United States)

    Nuangchalerm, Prasart; Chansirisira, Pacharawit

    2012-01-01

    This study employs action research to develop community service through university roles by applying the philosophy of sufficiency economy of His Majesty the King Bhumibol Adulyadej to fulfill villagers' way of life. Participatory learning, seminar, field trip and supervision were employed for strategic plan. Data were collected by participatory…

  15. Predictors of College Students' Willingness to Use Social Network Services: The Case of Two Turkish Universities

    Science.gov (United States)

    Çelik, Ali Kemal; Karaaslan, Abdulkerim

    2014-01-01

    Purpose: The purpose of this paper is to determine predictors of social network services use among college students at two Turkish universities, with particular emphasis on Facebook, Twitter, Foursquare, and Instagram. Design/methodology/approach: A written questionnaire was administered to 822 college students from various faculties. The data…

  16. Evaluation of the University of Minnesota Libraries Reference Department Telephone Information Service. Pilot Study.

    Science.gov (United States)

    King, Geraldine B.; Berry, Rachel

    This pilot study was conducted to evaluate the telephone reference service of a university library. Questions were called in by volunteers to several different divisions of the library to try to determine: (a) factual accuracy of responses, (b) level of interviewing by the staff person, and (c) attitude of the staff person. Results of the study…

  17. The Impact of Adopting a Mainstreamed Model of Service Provision: The Experiences of University Staff Members

    Science.gov (United States)

    Harryba, Sophia A.; Knight, Shirlee-ann

    2013-01-01

    A qualitative case study examined the challenges of service provision and utilization regarding international students at an Australian university. Using a Social Constructivist Grounded Theory methodology, 73 participants were interviewed, including 38 staff members (16 academic, 22 non-academic), 25 international students, and 10 domestic…

  18. Are social franchises contributing to universal access to reproductive health services in low-income countries?

    Science.gov (United States)

    Sundari Ravindran, T K; Fonn, Sharon

    2011-11-01

    A social franchise in health is a network of for-profit private health practitioners linked through contracts to provide socially beneficial services under a common brand. The early 21st century has seen considerable donor enthusiasm for promoting social franchises for the provision of reproductive health services. Based on a compendium of descriptive information on 45 clinical social franchises, located in 27 countries of Africa, Asia and Latin America, this paper examines their contribution to universal access to comprehensive reproductive health services. It finds that these franchises have not widened the range of reproductive health services, but have mainly focused on contraceptive services, and to a lesser extent, maternal health care and abortion. In many instances, coverage had not been extended to new areas. Measures taken to ensure sustainability ran counter to the objective of access for low-income groups. In almost two-thirds of the franchises, the full cost of all services had to be paid out of pocket and was unaffordable for low-income women. While standards and protocols for quality assurance were in place in all franchises, evidence on adherence to these was limited. Informal interviews with patients indicated satisfaction with services. However, factors such as difficulties in recruiting franchisees and significant attrition, franchisees' inability to attend training programmes, use of lay health workers to deliver services without support or supervision, and logistical problems with applying quality assurance tools, all raise concerns. The contribution of social franchises to universal access to reproductive health services appears to be uncertain. Continued investment in them for the provision of reproductive health services does not appear to be justified until and unless further evidence of their value is forthcoming. Copyright © 2011 Reproductive Health Matters. Published by Elsevier Ltd. All rights reserved.

  19. Pre-Service Teachers’ Attitudes Toward Teaching Science and Their Science Learning at Indonesia Open University

    Directory of Open Access Journals (Sweden)

    Nadi SUPRAPTO

    2017-10-01

    Full Text Available This study focuses on attitudes toward (teaching science and the learning of science for primary school among pre-service teachers at the Open University of Indonesia. A three-year longitudinal survey was conducted, involving 379 students as pre-service teachers (PSTs from the Open University in Surabaya regional office. Attitudes toward (teaching science’ (ATS instrument was used to portray PSTs’ preparation for becoming primary school teachers. Data analyses were used, including descriptive analysis and confirmatory factor analysis. The model fit of the attitudes toward (teaching science can be described from seven dimensions: self-efficacy for teaching science, the relevance of teaching science, gender-stereotypical beliefs, anxiety in teaching science, the difficulty of teaching science, perceived dependency on contextual factors, and enjoyment in teaching science. The results of the research also described science learning at the Open University of Indonesia looks like. Implications for primary teacher education are discussed.

  20. A Web-based assessment of bioinformatics end-user support services at US universities.

    Science.gov (United States)

    Messersmith, Donna J; Benson, Dennis A; Geer, Renata C

    2006-07-01

    This study was conducted to gauge the availability of bioinformatics end-user support services at US universities and to identify the providers of those services. The study primarily focused on the availability of short-term workshops that introduce users to molecular biology databases and analysis software. Websites of selected US universities were reviewed to determine if bioinformatics educational workshops were offered, and, if so, what organizational units in the universities provided them. Of 239 reviewed universities, 72 (30%) offered bioinformatics educational workshops. These workshops were located at libraries (N = 15), bioinformatics centers (N = 38), or other facilities (N = 35). No such training was noted on the sites of 167 universities (70%). Of the 115 bioinformatics centers identified, two-thirds did not offer workshops. This analysis of university Websites indicates that a gap may exist in the availability of workshops and related training to assist researchers in the use of bioinformatics resources, representing a potential opportunity for libraries and other facilities to provide training and assistance for this growing user group.

  1. Demand forecasting of meal in university dining services with short supply

    Directory of Open Access Journals (Sweden)

    Adriana Barbosa Santos

    2017-06-01

    Full Text Available This paper aims to examine the meal demand forecasting in a University Dining Service (UDS with short supply. The research derived from low productive capacity problems faced in some campus of the São Paulo State University (UNESP, which do not meet all demand. To estimate the proportion of people truly interested in the dining services and to calculate the surplus of non-service, it was suggested a design covering a combination of statistical techniques such as multiple regression analysis, diagnostic tests measurements, ROC curve, supported by a market research with quantitative approach.  With the utilization of these techniques combination, it was analyzed information based on socioeconomic profiles, menu requirements, reason for eating in the UDS, and the food habits of 544 academic people. After analysis, it was estimated a surplus of 311 daily non-services (78% over than offer. Most UDS users are undergraduate students in vulnerable financial conditions for food and residence; which use the UDS because of price; living near the campus; and are moderately demanding about the menu. The conclusions reinforce the relevance of contextual information about the service user in the demand forecasting model aiming to increase the estimate accuracy of quantity of non-service.

  2. Assessment of Utilization of Internet Facilities Among Pre-Service Teachers in University of Ilorin, Nigeria

    Directory of Open Access Journals (Sweden)

    Oyeronke Olufunmilola OGUNLADE

    2015-07-01

    Full Text Available The use of the Internet can further equip teachers by providing them with the latest information on their discipline. The purpose of technology in teacher training is to provide pre-service teachers with the capability of integrating computer technologies into curriculum and instructional activities.This study therefore assessed the internet facilities among pre-service teachers in the University of Ilorin in Nigeria. The use of internet facilities based on gender was also examined. The instrument used was a questionnaire. All pre-service teachers in the Faculty of Education, University of Ilorin were the population for the study. Some 150 students in 400 level were randomly sampled (89 males, 61 females. Frequency counts and percentage were used to answer three research questions while the independent t-test statistic was used to test the hypothesis. The results show that: 80% of the respondents had a positive attitude toward the use of internet facilities, 62% agreed that males were more internet literate; and there was no significant difference between male and female in the use of internet facilities. Based on the findings, it was recommended that training should be emphasized for pre-service teachers, female pre-service teachers should be encouraged to be part of change and pre-service teachers should learn to balance their time.

  3. Legitimizing Security in the Ivory Tower: Canadian University Corporate Security Services' Public Quest for Legitimacy.

    Science.gov (United States)

    Wilkinson, Blair

    2016-05-01

    This article examines how university corporate security (UCS) services engage in legitimation work in their attempts to make their university communities (i.e., faculty, staff, students) and political masters (i.e., university administrators, boards of governors, senators) believe that they are honest, trustworthy, and caring and have authority that should be deferred to. This is accomplished through the analysis of interview and observational data collected as part of a research project exploring UCS services at five Canadian universities and an examination of how UCS services at 14 Canadian universities communicate using the social media service Twitter. These UCS services were found to primarily use Twitter for the purposes of soliciting or requesting information and for networking. In communicating through Twitter, UCS services engage in public legitimation work in which they make claims about and attempt to demonstrate their expertise, authority, and accountability. This article argues that both UCS services' particular legitimacy problem (i.e., their possession of both private and public attributes) and the interactive nature of public legitimation work create tensions that may serve to disrupt UCS services' ability to attain legitimacy. Cet article examine la manière dont les services de sécurité d'entreprise à l'université (SEU) s'engagent à légitimer leurs tentatives de persuader leurs communautés universitaires (c'est-à-dire le corps professoral, le personnel et les étudiants) ainsi que la haute administration (c'est-à-dire les administrateurs de l'université, le conseil des gouverneurs et les sénateurs) qu'ils sont honnêtes, attentifs, dignes de confiance, et qu'ils possèdent un niveau d'autorité auquel quiconque devrait se référer. Ceci sera accompli en analysant un corpus d'entrevues et d'observations dans le cadre d'un projet de recherche examinant les services de type SEU dans cinq universités canadiennes, ainsi qu'une étude sur

  4. Development of a Behavior Change Intervention to Improve Sexual Health Service Use Among University Undergraduate Students: Mixed Methods Study Protocol.

    Science.gov (United States)

    Cassidy, Christine; Steenbeek, Audrey; Langille, Donald; Martin-Misener, Ruth; Curran, Janet

    2017-11-02

    University students are at risk for acquiring sexually transmitted infections and suffering other negative health outcomes. Sexual health services offer preventive and treatment interventions that aim to reduce these infections and associated health consequences. However, university students often delay or avoid seeking sexual health services. An in-depth understanding of the factors that influence student use of sexual health services is needed to underpin effective sexual health interventions. In this study, we aim to design a behavior change intervention to address university undergraduate students' use of sexual health services at two universities in Nova Scotia, Canada. This mixed methods study consists of three phases that follow a systematic approach to intervention design outlined in the Behaviour Change Wheel. In Phase 1, we examine patterns of sexual health service use among university students in Nova Scotia, Canada, using an existing dataset. In Phase 2, we identify the perceived barriers and enablers to students' use of sexual health services. This will include focus groups with university undergraduate students, health care providers, and university administrators using a semistructured guide, informed by the Capability, Opportunity, Motivation-Behaviour Model and Theoretical Domains Framework. In Phase 3, we identify behavior change techniques and intervention components to develop a theory-based intervention to improve students' use of sexual health services. This study will be completed in March 2018. Results from each phase and the finalized intervention design will be reported in 2018. Previous intervention research to improve university students' use of sexual health services lacks a theoretical assessment of barriers. This study will employ a mixed methods research design to examine university students' use of sexual health service and apply behavior change theory to design a theory- and evidence-based sexual health service intervention. Our

  5. Accessibility and Utilization of Internet Service by Graduate Students in University of Lagos, Nigeria

    Directory of Open Access Journals (Sweden)

    Oyeronke Olufunmilola Ogunlade

    2012-07-01

    Full Text Available The major objective of the study was to examine the accessibility and utilization of Internet service by graduate students in university of Lagos, Nigeria. Specifically, the study made effort to determine the extent to which Internet service was accessible to staff and students of the university, how point of Internet access influenced its usage, factors motivating the use of Internet and what Internet was used for by graduate students in University of Lagos. The study adopted a descriptive survey design and data were collected by administering questionnaires to two hundred respondents randomly selected from faculty of Education in the University. Results of the findings revealed that students didn’t have as much access to Internet service as the staff (27.7 % and 62.4 % respectively. 47.9 % of respondents strongly agreed to visiting the cybercafé to access Internet. 53.1 % and 50.2 % of the respondents strongly agreed that proximity to cybercafé and valid information contained from the Internet were their major motivating factors for surfing the Internet. It also found that the respondents strongly agreed that the purposes for their surfing the Internet were to register courses, enroll for exams, gather information for literature review, send and receive mails, amongst others. Based on the findings, it is therefore recommended that since the Internet is being utilized in every sector such as Education, Banking, Medicine and others, the University should make Internet service assessible for students’ use. This study can further be conducted in other institutions in Nigeria.

  6. Patients' perception of the ambulance services at Hospital Universiti Sains Malaysia.

    Science.gov (United States)

    Anisah, A; Chew, K S; Mohd Shaharuddin Shah, C H; Nik Hisamuddin, N A R

    2008-08-01

    Little is known regarding public opinion of prehospital care in Malaysia. This study was conducted to find out the public's perception and expectations of the ambulance services in one of the university hospitals in Malaysia. A six-month prospective cross-sectional study to look at patients' perception of Hospital Universiti Sains Malaysia's (HUSM) ambulance service was conducted from February 2006 to July 2006. Upon arrival at the hospital, patients or their relatives (who used our hospital's ambulances) were interviewed with a set of questions regarding their perception of the ambulance services and were asked to rate the perception on a Likert Scale from 1 to 10. A convenient sampling method was applied. A total of 87 samples were obtained. Despite the many problems faced by the ambulance service in HUSM, the mean score for each of the questions on patient's perception ranged from 9.33 to 9.70 out of 10. The questions with the highest mean score, which were both 9.70 each, were related to staff attentiveness and staff gentleness. Patients' perceptions can be very subjective, but until further similar studies could be carried out in other parts of Malaysia, this set of data merely represents a numerical measure of public perception of the ambulance services from HUSM.

  7. Perceived Quality of Service and Behavioral Intentions of First-Time Students Enrolled at The University of North Carolina Asheville

    Science.gov (United States)

    Mitchell, Patrice Black

    2011-01-01

    The purpose of this study was to use the SERVQUAL (Service Quality Instrument) to examine the perceptions of first-time enrolled students at University of North Carolina Asheville regarding the services they receive from a selected group of departments in the university's One Stop area. In addition, the study examined whether a relationship…

  8. Situation Analysis of Students' Welfare Services in Universities in South-Western Nigeria: Implications for Students' Personnel Management Practice

    Science.gov (United States)

    Alani, Ramoni Ayobami; Okunola, Phillips Olaide; Subair, Sikiru Omotayo

    2010-01-01

    Motivating learners in university depends largely on those services, processes and procedures whose primary purpose is to enhance and maintain learners' physical, social, intellectual and emotional well-being. This study examined the situation of welfare services in the context of university education vis-a-vis students' perceived motivation to…

  9. Describing an Environment for a Self-Sustaining Technology Transfer Service in a Small Research Budget University: A Case Study

    Science.gov (United States)

    Nieb, Sharon Lynn

    2014-01-01

    This single-site qualitative study sought to identify the characteristics that contribute to the self sustainability of technology transfer services at universities with small research budgets through a case study analysis of a small research budget university that has been operating a financially self-sustainable technology transfer service for…

  10. Transforming Teaching and Learning at University of Ghana through Community Service-Learning: Listening to the Voices of Students

    Science.gov (United States)

    Tagoe, Michael A.

    2014-01-01

    Universities all over the world are undergoing change to improve teaching, learning and service. These changes have been motivated by call for universities to connect more to communities to address their problems. One of the means of ensuring that universities and communities engage mutually in a partnership where students, faculty and community…

  11. A Reference Model for Sustainable E-Learning Service Systems: Experiences with the Joint University/Teradata Consortium

    Science.gov (United States)

    Demirkan, Haluk; Goul, Michael; Gros, Mary

    2010-01-01

    Many e-learning service systems fail. This is particularly true for those sponsored by joint industry/university consortia where substantial economic investments are required up-front. This article provides an industry/university consortia reference model validated through experiences with the 8-year-old Teradata University Network. The reference…

  12. Integrating medical, assistive, and universal design products and technologies: Assistive Technology Service Method (ATSM).

    Science.gov (United States)

    Elsaesser, Linda-Jeanne; Bauer, Stephen

    2012-07-01

    ISO26000 provides guidance on effective organizational performance that recognizes social responsibility (including rights of persons with disabilities (PWD)), engages stakeholders, and contributes to sustainable development [1]. Millennium Development Goals 2010 state: while progress has been made, insufficient dedication to sustainable development, and inequalities to the most vulnerable people require attention [2]. World Report on Disability 2011 recommendations includes improved data collection and removal of barriers to rehabilitation that empower PWD [3]. The Assistive Technology Service Method (ATSM), Assistive Technology Device Classification (ATDC) and Matching Person and Technology (MPT) provide an evidence-based, standardized, internationally comparable framework to improve rehabilitation interventions [4-6]. The ATSM and ATDC support universal design (UD) principles and provision of universal technology. The MPT assures interventions are effective and satisfactory to end-users [7]. The ICF conceptual framework and common language are used throughout [8]. Research findings on healthcare needs are translated. ATSM applications in support of these findings are presented. National initiatives demonstrate the need and value of the ATSM as an evidence-based, user-centric, interdisciplinary method to improve individual and organizational performance for rehabilitation [including AT] services. Two Disability & Rehabilitation: Assistive Technology articles demonstrate ATSM and ATDC use to strengthen rehabilitation services and integrate Universal Design principles for socially responsible behavior.

  13. University and Community Partners in Oral History Projects: Fulfilling the Urban University Research and Service Mission within the Complexity of Engaged Scholarship

    Science.gov (United States)

    Winston, Mark

    2013-01-01

    Central to the urban university's academic mission is supporting scholarship that expands knowledge and "service to the state" and local region. Documenting local history is an aspect of scholarship that supports the community directly. This manuscript addresses the role of the urban university in collaborating with community…

  14. Performance Evaluation of Karnataka State University Library Resources and Services:A Librarians Approach

    Directory of Open Access Journals (Sweden)

    Ramesha

    2004-03-01

    Full Text Available Library service is the supreme activity to attract the attention of the user community. It is more so in the case of a university library. Looking at the commitment of the university library to promote the cause of healthy higher education, it is essential on the part of the library professionals to evaluate and assesses the usability of the library resources in the light of the vast amount of investment made in acquiring the information resources and the cost of the manpower in managing the library activity. This paper reveals one such attempt with reference to the university libraries in the state of Karnataka which is a part of Independent India.

  15. Implementing the translation and interpreting service of libras-portuguese in federal universities

    Directory of Open Access Journals (Sweden)

    Silvana Aguiar dos Santos

    2015-12-01

    Full Text Available This article describes important elements of the operationalization of sign language translation and interpretation services in southern Brazil federal universities. Using as reference some authors of the disciplinary field of Translation Studies, such as Ozolins (2010, Baker and Saldanha (2009, Baker (2006, and Tymoczko (2007, this article discusses issues that involve community interpreting, its challenges and perspectives of implementation in the scope of public service in Brazil. The methodological orientation follows the qualitative approach with focus on descriptive research. Therefore, a survey was carried out to analyze the situation of Brazilian Sign Language-Portuguese translators and interpreters who are regular civil servants and work at the federal universities of Brazilian southern states. The guiding questions for that matter are the following ones: who are the translators and interpreters of Brazilian sign language in southern Brazil? Which is the level of education of those professionals? The results registered 76 regular servants in the universities investigated, most of which have an undergraduate degree or specialization. Fewer of them have master's and doctoral degrees. Other results include their distribution by state and by university, and the areas of knowledge in which they have developed research so far.

  16. Psychological distress among university female students and their need for mental health services.

    Science.gov (United States)

    Bernhardsdóttir, J; Vilhjálmsson, R

    2013-10-01

    Psychological distress among university students, especially young women, is of increasing concern. This study focuses on the prevalence of psychological distress among female university students and their need for mental health services. The analysis is based on two cross-sectional surveys, an internet survey among women students attending the University of Iceland in the spring of 2007, and a postal survey of Icelandic female adults conducted in the Fall of 2006. Psychological distress was measured with the Symptom Checklist-90 Depression and Anxiety subscales. The prevalence of above-threshold depression and anxiety among the university women students was 22.5% and 21.2% respectively. Results showed that the mean depression score was significantly lower among the students than among women of the same age in the general population. However, little less than one-third of students with elevated distress levels received any professional help. Only 1.4% of the distressed students received mental help care from nurses. The high proportion of distressed female students not receiving professional help is a challenge to the primary health-care system and the nursing profession. This also raises questions about the adequacy of the current system of health-care delivery and the potential advantages of on-campus health services, in closer proximity to the students. © 2012 John Wiley & Sons Ltd.

  17. Implementing the translation and interpreting service of libras-portuguese in federal universities

    Directory of Open Access Journals (Sweden)

    Silvana Aguiar dos Santos

    2015-10-01

    Full Text Available This article describes important elements of the operationalization of sign language translation and interpretation services in southern Brazil federal universities. Using as reference some authors of the disciplinary field of Translation Studies, such as Ozolins (2010, Baker and Saldanha (2009, Baker (2006, and Tymoczko (2007, this article discusses issues that involve community interpreting, its challenges and perspectives of implementation in the scope of public service in Brazil.  The methodological orientation follows the qualitative approach with focus on descriptive research. Therefore, a survey was carried out to analyze the situation of Brazilian Sign Language-Portuguese translators and interpreters who are regular civil servants and work at the federal universities of Brazilian southern states. The guiding questions for that matter are the following ones: who are the translators and interpreters of Brazilian sign language in southern Brazil? Which is the level of education of those professionals? The results registered 76 regular servants in the universities investigated, most of which have an undergraduate degree or specialization. Fewer of them have master's and doctoral degrees. Other results include their distribution by state and by university, and the areas of knowledge in which they have developed research so far.

  18. Sustainability of Disability-Related Services in Canada and Israel: Will the Real Universal Design Please Stand Up?

    Science.gov (United States)

    Fichten, Catherine Susan; Heiman, Tali; Havel, Alice; Jorgensen, Mary; Budd, Jillian; King, Laura

    2016-01-01

    We have examined the sustainability of providing services for students with disabilities in higher education in Canada and Israel. The two countries differ in their approaches: Israel subscribes to the accommodations model of service delivery; Canada, to the universal design approach. Case examples of services to students with disabilities in…

  19. Collaboration between the University Pre-Service Teacher Education Program and the Local Elementary School on English Remedial Education

    Science.gov (United States)

    Chien, Chin-Wen

    2015-01-01

    This study analyzed 24 pre-service elementary school English teachers' design and delivery of remedial education to the fifth and sixth graders in the collaboration between the university pre-service teacher education program and the local elementary school in a city in northwest Taiwan. The pre-service teachers were encouraged by the elementary…

  20. Enhancing School-Based Mental Health Services with a Preventive and Promotive Approach to Universal Screening for Complete Mental Health

    Science.gov (United States)

    Dowdy, Erin; Furlong, Michael; Raines, Tara C.; Bovery, Bibliana; Kauffman, Beth; Kamphaus, Randy W.; Dever, Bridget V.; Price, Martin; Murdock, Jan

    2015-01-01

    Universal screening for complete mental health is proposed as a key step in service delivery reform to move school-based psychological services from the back of the service delivery system to the front, which will increase emphasis on prevention, early intervention, and promotion. A sample of 2,240 high school students participated in a schoolwide…

  1. A profile of students receiving counselling services at a university in post-apartheid South Africa.

    Science.gov (United States)

    Bowman, Brett; Payne, Jarrod

    2011-12-01

    The purpose of this study was to describe a profile of students seeking counselling at a racially diverse university in post-apartheid South Africa as a means to demonstrate the importance of routinely collecting and analysing student counselling data at university-based centres across the country. Student data were extracted from the only two counselling centres based at the University of the Witwatersrand in Johannesburg that provided services to 831 students during 2008. The 26 243 students that did not seek counselling during this period formed the comparison group. These data were analysed using logistic regression. Black, female and students within the 21-25 year age category were more likely to receive counselling, and presenting problems varied by population group. Given the country's past and continued levels of social asymmetry, we argue that the development of standardised university-based reporting systems able to describe the characteristics and presenting problems of students seeking counselling across South African universities should be prioritised by its higher education sector. Timely access to information of this kind is crucial to the generation of evidence-based mental health interventions in a population that is especially important to the country's development vision.

  2. Nurses' knowledge of universal health coverage for inclusive and sustainable elderly care services

    Directory of Open Access Journals (Sweden)

    Fabian Ling Ngai Tung

    2016-01-01

    Full Text Available Objectives: to explore nurses' knowledge of universal health coverage (UHC for inclusive and sustainable development of elderly care services. Method: this was a cross-sectional survey. A convenience sample of 326 currently practicing enrolled nurses (EN or registered nurses (RN was recruited. Respondents completed a questionnaire which was based on the implementation strategies advocated by the WHO Global Forum for Governmental Chief Nursing Officers and Midwives (GCNOMs. Questions covered the government initiative, healthcare financing policy, human resources policy, and the respondents' perception of importance and contribution of nurses in achieving UHC in elderly care services. Results: the knowledge of nurses about UHC in elderly care services was fairly satisfactory. Nurses in both clinical practice and management perceived themselves as having more contribution and importance than those in education. They were relatively indifferent to healthcare policy and politics. Conclusion: the survey uncovered a considerable knowledge gap in nurses' knowledge of UHC in elderly care services, and shed light on the need for nurses to be more attuned to healthcare policy. The educational curriculum for nurses should be strengthened to include studies in public policy and advocacy. Nurses can make a difference through their participation in the development and implementation of UHC in healthcare services.

  3. The post-2015 delivery of universal and sustainable access to infrastructure services. Working Paper

    Energy Technology Data Exchange (ETDEWEB)

    Doczi, Julian, Dorr, Tobias; Mason, Nathaniel; Scott, Andrew

    2013-06-15

    In this new working paper, the authors focus specifically on what would be necessary to achieve High Level Panel-style goals and targets for water, energy and transport, if these were to be eventually adopted by world leaders. In all three cases, much of the advocacy - and the proposed High Level Panel goals - have emphasized the need to strive for universal and sustainable access to at least basic levels of services from these sectors. Many of the proposals for post-2015 goals and targets appear ambitious, but what would it take to achieve them? This paper assesses what is needed to achieve goals for universal and sustainable access to infrastructure, specifically water, energy and transport. Using illustrative goals and targets, the paper reviews the development challenges in each sector, and what will be necessary to overcome the barriers to universal and sustainable access to water, energy and transport infrastructure services, in the areas of governance, finance, capacity development and environmental protection. The paper ends with general conclusions about infrastructure in the post-2015 development agenda.

  4. Factors Influencing the Utilization of Voluntary Counselling and Testing Services among University Students in Kenya

    Science.gov (United States)

    Mwangi, Rose; Ngure, Peter; Thiga, Moses; Ngure, Jane

    2014-01-01

    Voluntary Counselling and Testing (VCT) is recognized as a critical component of effective HIV prevention initiative and has therefore been promoted nationally and within universities in Kenya. Upon successful counselling and testing those found to be HIV negative are informed to take the necessary measures to protect themselves while the infected are advised to start the required medication. This study examined the attitudes toward VCT services among university students in four Kenyan universities. 980 students filled self administered questionnaires. Results showed that 38.5% of the subjects had tested for HIV in the last 12 months and students (55.8%) felt less susceptible to HIV infection. Findings from a factor analysis revealed that the intention to seek the services was associated with five attitude subscales that were ranked as follows (i) people’s and personal concerns, (ii) friends concerns, (iii) value of testing, (iv) confidentiality and support, and (v) perceived susceptibility. The first three items are associated with stigma which was evidenced in the subjects’ report that admitting that one should test for HIV would imply that one has engaged in immoral behaviour. Secondly, subjects felt that their friends would look down on them if they tested for HIV. Knowing the students’ attitudes will therefore assist in the development of appropriate VCT interventions that will promote HIV testing and behaviour change. PMID:24999153

  5. Impelementation of Information Technology Service Management at Data And Information System Center of XYZ University

    Directory of Open Access Journals (Sweden)

    Kornelius Irfandhi

    2016-03-01

    Full Text Available Information Technology (IT is increasingly progressing. Nowadays, the success of a business of the organization/company is highly dependent on the IT infrastructure used. Therefore, organizations/companies have to manage their IT service to be optimal to their customers. Looking at this matter and the increasing dynamics of XYZ University, then Data and Information System Center (Pusdatin - an IT provider of XYZ University began implementing IT Service Management (ITSM from 2013 using the latest version of Information Technology Infrastructure Library (ITIL, namely ITIL v3 as a framework for implementing ITSM in its business processes. However, along the way, there are still some problems happen in Pusdatin in order that ITSM can actually support and align with the objectives of XYZ University. Through this paper, the authors want to explain how the implementation of ITSM at Pusdatin, identify the problems related to the implementation of ITSM, and provide the solutions for each problem. The methods used are direct observation to Pusdatin, conductan interview with the Head of Pusdatin and Staff of Pusdatin, and also perform a literature review of books and papers that discuss about ITIL. The result of this research is that ITSM process of Pusdatin generally works quite well but there are still some shortcomings because ITSM is not 100% implemented in all areas.

  6. Utilization of Oral Health Care Services by University Undergraduates in Lagos, Nigeria.

    Science.gov (United States)

    Makanjuola, J O; Uti, O G; Sofola, O O

    2015-01-01

    Data on the utilization of the available oral health facilities by university undergraduates is scarce in Nigeria. To determine the level of utilization of oral health care services and to identify the barriers to seeking treatment among University of Lagos students. A cross-sectional survey was carried out among University of Lagos undergraduates. Systematic sampling was used to select participants after randomly selecting a male and female hostel. Self-administered questionnaires were distributed to participants and collected immediately. The data was analyzed using Epi info version 6.04 software. Statistical significance was evaluated with chi square test and p-value undergraduate education, and the faculty of these students and their level of utilization of oral health care services. A high proportion of respondents that had attended the dental clinic went for dental checkup (33.6%) and extractions (30.9%).The major barriers to receiving dental treatment was a lack of perceived need for dental treatment (53.1%) followed by lack of time (27.1%), fear/anxiety (18.2%) and cost of treatment (18.2%). The low level of utilization among the undergraduates in Lagos, Nigeria shows that there is need for greater oral health awareness among the students, thereby increasing the use of oral health care facilities.

  7. Assessment of client satisfaction on emergency department services in Hawassa University Referral Hospital, Hawassa, Southern Ethiopia.

    Science.gov (United States)

    Worku, Mesfin; Loha, Eskindir

    2017-06-27

    Satisfaction refers to a state of pleasure or contentment with an action, event or service, especially one that was previously desired. Regarding to client, satisfaction is the level of happiness that clients experience having used a service. It therefore reflects the gap between the expected service and the experience of the service, from the client's point of view. Information was unavailable regarding the level of satisfaction of patients towards emergency health care servicesat Hawassa University Referral Hospital thatserve a huge catchment area; and this study addressed this gap. Cross-sectional study was conducted from March 13 to May 15/2014. Systematic sampling method was used to enroll study participants. The data was collected by trained data collectors using pre-structured questionnaire. A total 407 clients were enrolled under this study with respondent rate of 96.9%. Nearly two third of study participants were male, 270 (66.3%). 86.7% of study participants were satisfied by services provided in Emergency Out Patient Department (OPD). The percentage of study satisfaction with physical examination by Doctor, nursing, laboratory and pharmacy services were 95.6%, 89.9%, 84.7% and 67.6%, respectively. Only 31.9% were satisfied with availability of drugs in the pharmacy. Regarding to staff courtesy, 91.7% of study participants were satisfied by the manner shown by the staffs working in Emergency OPD. The vast majority of the participants (97%) were satisfied with the courtesy of Medical laboratory personnel and the least satisfaction (79.4%) was recorded for security guards. This study showed low level of patient satisfaction in pharmacy services specifically due to unavailability of drugs due to lack of sustained supply of drugs.

  8. Post-graduation survey of the impact of geoscience service-learning courses at Wesleyan University

    Science.gov (United States)

    OConnell, S.; Ptacek, S.; Diver, K.; Ku, T. C.; Resor, P. G.; Royer, D. L.

    2016-12-01

    The benefits of service-learning courses are extolled in numerous papers and include increases in student: engagement with the material and the world, self-efficacy, and awareness of personal values. This approach to education allows students to develop skills that may not be part of many lecture-style or even laboratory class formats, such as problem solving, scientific communication, group work and reflection. Service learning requires students to move to the upper level of Bloom's taxonomy of cognitive skills: analyzing, evaluating, and creating. In a broader context, service learning offers two distinct benefits for the geosciences. First, service learning offers an opportunity for both the students and community to see the utility of geoscience in their lives and what geoscientists do. Considering the general lack of knowledge about geosciences this is an important public relations opportunity. Second, some studies have shown that the benefits of a service-learning approach to education results in higher performance by underrepresented minority students, students that the geosciences need to attract in an increasingly diverse society. Since 2006, four different service-learning courses have been offered by the Department of Earth & Environmental Sciences at Wesleyan University to both majors and non-majors. They are Environmental Geochemistry (core course), Geographic Information Systems (elective), Science on the Radio (first-year seminar), and Soils (elective). Almost 250 graduates have taken these courses. Graduates were surveyed to discover what they gained by taking a service-learning course and if, and how, they use the skills they learned in the course in their post-college careers.

  9. From customer satisfaction survey to corrective actions in laboratory services in a university hospital.

    Science.gov (United States)

    Oja, Paula I; Kouri, Timo T; Pakarinen, Arto J

    2006-12-01

    To find out the satisfaction of clinical units with laboratory services in a university hospital, to point out the most important problems and defects in services, to carry out corrective actions, and thereafter to identify the possible changes in satisfaction. and Senior physicians and nurses-in-charge of the clinical units at Oulu University Hospital, Finland. Customer satisfaction survey using a questionnaire was carried out in 2001, indicating the essential aspects of laboratory services. Customer-specific problems were clarified, corrective actions were performed, and the survey was repeated in 2004. In 2001, the highest dissatisfaction rates were recorded for computerized test requesting and reporting, turnaround times of tests, and the schedule of phlebotomy rounds. The old laboratory information system was not amenable to major improvements, and it was renewed in 2004-05. Several clinical units perceived turnaround times to be long, because the tests were ordered as routine despite emergency needs. Instructions about stat requesting were given to these units. However, no changes were evident in the satisfaction level in the 2004 survey. Following negotiations with the clinics, phlebotomy rounds were re-scheduled. This resulted in a distinct increase in satisfaction in 2004. Satisfaction survey is a screening tool that identifies topics of dissatisfaction. Without further clarifications, it is not possible to find out the specific problems of customers and to undertake targeted corrective actions. Customer-specific corrections are rarely seen as improvements in overall satisfaction rates.

  10. Quality gap of educational services in viewpoints of students in Hormozgan University of medical sciences.

    Science.gov (United States)

    Aghamolaei, Teamur; Zare, Shahram

    2008-06-18

    Higher education is growing fast and every day it becomes more and more exposed to globalization processes. The aim of this study was to determine the quality gap of educational services by using a modified SERVQUAL instrument among students in Hormozgan University of Medical Sciences. A cross-sectional study was carried out at Hormozgan University of Medical Sciences in 2007. In this study, a total of 300 students were selected randomly and asked to complete a questionnaire that was designed according to SERVQUAL methods. This questionnaire measured students' perceptions and expectations in five dimensions of service that consists of assurance, responsiveness, empathy, reliability and tangibles. The quality gap of educational services was determined based on differences between students' perceptions and expectations. The results demonstrated that in each of the five SERVQUAL dimensions, there was a negative quality gap. The least and the most negative quality gap means were in the reliability (-0.71) and responsiveness (-1.14) dimensions respectively. Also, there were significant differences between perceptions and expectations of students in all of the five SERVQUAL dimensions (p < 0.001). Negative quality gaps mean students' expectations exceed their perceptions. Thus, improvements are needed across all five dimensions.

  11. Enabling Mobile Communications for the Needy: Affordability Methodology, and Approaches to Requalify Universal Service Measures

    Directory of Open Access Journals (Sweden)

    Louis-Francois PAU

    2009-01-01

    Full Text Available This paper links communications and media usage to social and household economics boundaries. It highlights that in present day society, communications and media are a necessity, but not always affordable, and that they furthermore open up for addictive behaviors which raise additional financial and social risks. A simple and efficient methodology compatible with state-of-the-art social and communications business statistics is developed, which produces the residual communications and media affordability budget and ultimately the value-at-risk in terms of usage and tariffs. Sensitivity analysis provides precious information on bottom-up communications and media adoption on the basis of affordability. This approach differs from the regulated but often ineffective Universal service obligation, which instead of catering for individual needs mostly addresses macro-measures helping geographical access coverage (e.g. in rural areas. It is proposed to requalify the Universal service obligations on operators into concrete measures, allowing, with unchanged funding, the needy to adopt mobile services based on their affordability constraints by bridging the gap to a standard tariff. Case data are surveyed from various countries. ICT policy recommendations are made to support widespread and socially responsible communications access.

  12. Transferring research from a university to the United Kingdom National Health Service: the implications for impact.

    Science.gov (United States)

    Payne, Helen

    2017-06-17

    The aim of this article is to inform readers of the author's reflections on the experience of transferring university-based research into the commercial sector, and of the processes and strategies employed when preparing for impact in so doing. Concepts for the transfer are illustrated by the author's reflection on aspects that arose during the birthing and subsequent start-up of a university spin-off, Pathways2Wellbeing, a form of reflection-on-action. This is the vehicle for the adaption required to transfer research into the delivery of a specialised clinic in the United Kingdom National Health Service for people with medically unexplained, persistent, bodily symptoms such as fibromyalgia, chronic fatigue and chronic pain. It is hoped that the article will provide readers with an insight into how knowledge transfer can take place through engagement with stakeholders to create an exchange of knowledges to result in impact on health service policy for service users, despite the challenges, and the enablers that facilitated this process. The reflections on the process of knowledge transfer and the implications for impact are underpinned by relevant theory.

  13. A Conceptual Model of Technology and E-services Acceptance among Universities\\\\\\' Students (Case Study: Ferdowsi University of Mashhad

    Directory of Open Access Journals (Sweden)

    Shamsodin Nazemi

    2012-12-01

    Full Text Available : In spite of increasing interests and trends among Iranian organizations to incorporate information and communication technology (ICT into service provision to their customers, there is still considerable gap between existing and expected diffusion. The aim of this study was to identify and evaluate main determinants of technology adoption and use on the basis of modified TAM model. The developed model was validated through survey research and data collected from a randomly selected sample of 263 students at Ferdowsi University of Mashhad. Data analysis was conducted using appropriate statistical techniques including regression, and Chaves analysis. The findings of research confirmed the validity of principle model , confirming ease of use and perceived usefulness as main determinants of technology acceptance as suggested by Davis. This study also suggested that the quality of system and personal ability to use technology were good predictors of ease of use, while social interaction and images appeared to be good predictors of perceived usefulness of technology. Furthermore, personal innovativeness proved to have significant effect on intention to use among potential ICT users.

  14. Athabasca University: Conversion from Traditional Distance Education to Online Courses, Programs and Services

    Directory of Open Access Journals (Sweden)

    Alan Davis

    2001-01-01

    Full Text Available In its 30 years of operation, Athabasca University has witnessed the full impact of the growth of online distance education. Its conversion from mixed media course production and telephone/ mail tutoring to a variety of electronic information and communication technologies has been heterogeneous across disciplines and programs. Undergraduate programs in business, computing, and some social science programs have largely led the conversion, and all graduate programs have, since their inception, employed various features of online delivery. The parallel conversion of student services has been equally important to the effectiveness of these processes. The implications of this approach for the quality of offerings, support systems, costing, and the primary mandate of the University (which is to remove barriers, not create them are discussed.

  15. The legitimacy of increasing marginal utility in social services: The case of university examinations

    Directory of Open Access Journals (Sweden)

    Filipić Petar

    2010-01-01

    Full Text Available The concept of utility became rightfully recognized in economic theory with the introduction of decreasing marginal utility. However a question that arises is: does an increasing consumption of goods always and without exception lead to diminishing marginal utility? It is quite possible that in some cases marginal utility of goods and services actually increases. If this fact is true, it might additionally strengthen the utility theory and make it applicable in numerous cases of economic and social reality. This paper uses the example of the utility of studying at university (i.e. the utility of university examinations, and tries to add a few arguments in favour of the statement that the law of increasing utility exists.

  16. Various methods of science teaching: An example of a pre-service course from Sophia University

    Science.gov (United States)

    Ryu, Tae

    1997-03-01

    This paper describes a pre-service course "Method of Science Teaching—Physics Education" for chemistry and physics students who hope to become secondary school science teachers, in the Faculty of Science and Engineering, Sophia University. The aims of the course are to make students acquainted with various approaches to teaching physics through direct communication with active school teachers and to prepare them for their own pre-service teaching practice in schools. After the course they submit teaching plans for their practice in schools, their opinions on school science and on this course. Generally, students are satisfied with the course, especially with their experiences of being involved in activities organized by school teachers invited as guest lectures.

  17. Funding for universal service obligations in electricity sector: the case of green power development

    Energy Technology Data Exchange (ETDEWEB)

    Favard, P.; Mirabel, F.; Poudou, J.Ch

    2002-07-01

    The process of deregulation in network industries, in particular in the electric sector, raises the problem of financing the Universal Service Obligations (USO) corresponding to the production, transport and distribution operations. In this paper, we study three ways of funding for an USO of production, especially the 'green' electricity development; the financing with cross-subsidies, the implementation of a fund (financing by a tax) and finally a voluntary funding system by direct subscriptions of consumers. We notably show that this last one Pareto dominates mostly, from a welfare point of view, the other scenarios. (authors)

  18. Service design projects sponsored by the Kansas State University Student Chapter of the IEEE EMBS.

    Science.gov (United States)

    Griffith, Connor; Gruber, Lucinda; Young, Ethan; Humphrey, Jason; Warren, Steve

    2008-01-01

    Service projects offer volunteer student organizations a means to generate interest and focus activity outside of the context of the classroom. This paper addresses efforts by the Kansas State University (KSU) Student Chapter of the IEEE Engineering in Medicine and Biology Society (EMBS) to initiate and guide service projects in two primary areas: (1) research to aid persons with disabilities (RAPD) and (2) hands-on efforts to interest young women in the quantitative fields of science and engineering. Three RAPD projects are presented: a computer mouse design that helps to alleviate productivity problems associated with Parkinson's tremors, a battery removal tool for arthritic individuals with limited dexterity, and a wireless door control and communication system to assist mobility-limited individuals. Service projects to garner science and engineering interest in young women are co-sponsored by the KSU Women in Engineering and Science Program (WESP). The most recent activity, entitled 'Vital Signs Shirts,' is presented in this paper, along with a summary of pending interactive laboratories designed to interest participants in engineering as applied to the human body. These service projects encourage IEEE EMBS student chapter members to explore their biomedical engineering interests and make a positive impact in the community.

  19. Minority Pre-service Teachers' and Faculty Training on Climate Change Education in Delaware State University

    Science.gov (United States)

    Ozbay, G.; Fox-Lykens, R.; Veron, D. E.; Rogers, M.; Merrill, J.; Harcourt, P.; Mead, H.

    2015-12-01

    Delaware State University is working toward infusing undergraduate education with climate change science and enhancing the climate change learning content of pre-service teacher preparation programs as part of the MADE-CLEAR project (www.madeclear.org). Faculty development workshops have been conducted to prepare and educate a cadre of faculty from different disciplines in global climate science literacy. Following the workshops, the faculty participants have integrated climate literacy tenets into their existing curriculum. Follow up meetings have helped the faculty members to use specific content in their curriculum such as greenhouse gases, atmospheric CO2, sea level rise, etc. Additional training provided to the faculty participants in pedagogical methods of climate change instruction to identify common misconceptions and barriers to student understanding. Some pre-service teachers were engaged in summer internships and learned how to become messenger of climate change science by the state parks staff during the summer. Workshops were offered to other pre-service teachers to teach them specific climate change topics with enhanced hands-on laboratory activities. The participants were provided examples of lesson plans and guided to develop their own lesson plans and present them. Various pedagogical methods have been explored for teaching climate change content to the participants. The pre-service teachers found the climate content very challenging and confusing. Training activities were modified to focus on targeted topics and modeling of pedagogical techniques for the faculty and pre-service teachers. Program evaluation confirms that the workshop participant show improved understanding of the workshop materials by the participants if they were introduced few climate topics. Learning how to use hands-on learning tools and preparing lesson plans are two of the challenges successfully implemented by the pre-service teachers. Our next activity includes pre-service

  20. Universal Health Coverage through Community Nursing Services: China vs. Hong Kong.

    Science.gov (United States)

    Chan, Wai Yee; Fung, Ita M; Chan, Eric

    2017-01-30

    this article looks at how the development of community nursing services in China and Hong Kong can enhance universal health coverage. literature and data review have been utilized in this study. nursing services have evolved much since the beginning of the nursing profession. The development of community nursing services has expanded the scope of nursing services to those in need of, not just hospital-level nursing care, but more holistic care to improve health and quality of life. despite the one-country-two-systems governance and the difference in population and geography, Hong Kong and China both face the aging population and its complications. Community nursing services help to pave the road to Universal Health Coverage. este artigo analisa a forma como o desenvolvimento de serviços de enfermagem comunitários na China e Hong Kong pode melhorar a cobertura universal de saúde. literatura e revisão de dados foram utilizados neste estudo. serviços de enfermagem têm evoluído muito desde o início da profissão de enfermagem. O desenvolvimento dos serviços de enfermagem da comunidade ampliou o escopo dos serviços de enfermagem, para aqueles que precisam não apenas de cuidados de enfermagem de nível de hospital, mas cuidados mais holísticos para melhorar a saúde e qualidade de vida. apesar de ser "um-país-dois-sistemas" de governo, e as diferenças de população e geografia, Hong Kong e China enfrentam o envelhecimento da população e suas complicações. Os serviços de enfermagem da comunidade ajudam a pavimentar o caminho para a cobertura de saúde universal. este artículo analiza cómo el desarrollo de los servicios de enfermería comunitaria en China y Hong Kong pueden expandir la cobertura universal de salud. revisión de datos y literatura han sido utilizados en este estudio. los servicios de enfermería han evolucionado mucho desde el comienzo de la profesión. El desarrollo de los servicios de enfermería comunitaria han ampliado el alcance

  1. [The strategic purchasing of health services: a big opportunity for the National Universal Health System].

    Science.gov (United States)

    González-Block, Miguel Ángel; Alarcón Irigoyen, José; Figueroa Lara, Alejandro; Ibarra Espinosa, Ignacio; Cortés Llamas, Noemí

    2015-01-01

    proposed to establish a service packages, whether through a single obligatory list or through the definition of a flexible, high priority set to be offered to specific populations according to their economic possibilities. For the strategic purchasing of services, two alternatives are proposed: to assign the fund either to a single national manager or to each of the existing public provider institutions, with the expectation that they would contract across each other and with private providers to fulfill their complementary needs.The proposal does not consider the risks and alternatives to a single tax contribution fund, which could have been suggested given that it is not an essential part of a National Universal Health System. However, it is necessary to discuss in more detail the roles and strategies for a national single-payer, especially for the strategic purchasing of high-cost and specialized interventions in the context of public and private providers. The alternative of allocating funds directly to providers would undermine the incentives for competition and collaboration and the capacity to steer providers towards the provision of high quality health services.It is proposed to focus the discussion of the reform of the national health system around strategic purchasing and the functions and structure of a single-payer as well as of agencies to articulate integrated health service networks as tools to promote quality and efficiency of the National Universal Health System. The inclusion of economic incentives to providers will be vital for competition, but also for the cooperation of providers within integrated, multi-institutional health service networks.Health professionals and sector policy specialists coordinated by the Centro de Estudios Espinosa Yglesi as in Mexico propose a policy to anchor the health system in primary care centered on the individual. The vision includes effective stewardship,solid financing, and the provision of services by a

  2. Developing library bioinformatics services in context: the Purdue University Libraries bioinformationist program.

    Science.gov (United States)

    Rein, Diane C

    2006-07-01

    Purdue University is a major agricultural, engineering, biomedical, and applied life science research institution with an increasing focus on bioinformatics research that spans multiple disciplines and campus academic units. The Purdue University Libraries (PUL) hired a molecular biosciences specialist to discover, engage, and support bioinformatics needs across the campus. After an extended period of information needs assessment and environmental scanning, the specialist developed a week of focused bioinformatics instruction (Bioinformatics Week) to launch system-wide, library-based bioinformatics services. The specialist employed a two-tiered approach to assess user information requirements and expectations. The first phase involved careful observation and collection of information needs in-context throughout the campus, attending laboratory meetings, interviewing department chairs and individual researchers, and engaging in strategic planning efforts. Based on the information gathered during the integration phase, several survey instruments were developed to facilitate more critical user assessment and the recovery of quantifiable data prior to planning. Given information gathered while working with clients and through formal needs assessments, as well as the success of instructional approaches used in Bioinformatics Week, the specialist is developing bioinformatics support services for the Purdue community. The specialist is also engaged in training PUL faculty librarians in bioinformatics to provide a sustaining culture of library-based bioinformatics support and understanding of Purdue's bioinformatics-related decision and policy making.

  3. A Comparison of SERVQUAL and I-P Analysis: Measuring and Improving Service Quality in Egyptian Private Universities

    Science.gov (United States)

    Mostafa, Mohamed M.

    2006-01-01

    The overall purpose of this research is to further our understanding of how students perceive service quality in Egypt's private universities. The paper also tests the SERVQUAL dimensions in higher education within an Arab, non-Western context. A sample of 508 students from four private universities in Egypt participated in the study. Student…

  4. An Evaluation of Service Quality in Higher Education: Marmara and Nigde Omer Halisdemir Universities' Department of Education Students

    Science.gov (United States)

    Ada, Sefer; Baysal, Z. Nurdan; Erkan, Senem Seda Sahenk

    2017-01-01

    The purpose of this research is to evaluate the quality service in higher education in Marmara and Nigde Omer Halisdemir Universities' department of education students. This study was prepared using a screening model from quantitative research methods. The sample of this research comprised 886 university students attending the higher education…

  5. Academic performance of students who underwent psychiatric treatment at the students’ mental health service of a Brazilian university

    OpenAIRE

    Campos, Cláudia Ribeiro Franulovic; Oliveira, Maria Lilian Coelho de; Mello,Tânia Maron Vichi Freire de; Dantas, Clarissa de Rosalmeida

    2017-01-01

    ABSTRACT CONTEXT AND OBJECTIVE: University students are generally at the typical age of onset of mental disorders that may affect their academic performance. We aimed to characterize the university students attended by psychiatrists at the students’ mental health service (SAPPE) and to compare their academic performance with that of non-patient students. DESIGN AND SETTING: Cross-sectional study based on review of medical files and survey of academic data at a Brazilian public university....

  6. Multicriteria Analysis for universalization of electricity services in isolated rural households in the region Norte Fluminense

    Directory of Open Access Journals (Sweden)

    Luiz Mendes

    2015-02-01

    Full Text Available Besides hydropower Brazil has considerable potential wind and solar that can contribute to the universalization of electricity services in remote communities. This is because the program “Luz para todos” has a high cost to the wild places and thus, the universal becomes uneconomical. In the present study, we used the AHP method classic and Borda for multicriteria problems with the objective of choosing the type of supply electricity to an isolated rural domicile with average consumption of 150kWh of electricity and located in the northern region of Rio de Janeiro. For this, we considered four alternatives based on quantitative and qualitative criteria and modeled in six different situations, which are corresponding to distances from houses to the mains conventional dealership. We performed the modeling of the problem with the AHP to select the best source of energy supply, then immediately applied the Borda method for ranking of alternative sources of energy supply, and finally, we propose a new methodology for integration of AHP method to the Borda. Thus, the application of the two methods separately and also the new proposal of integration of these showed similar results as the best alternative for the supply of electricity to the rural domicile isolated situations in the six proposals. Since the supply of conventional dealership was the best alternative for zero distance 500 meters (cases one and two for both methods applied, but for other situations renewables become viable in relation to the grid the concessionaire. Worked so pointed that the greater the distance from houses to the grid, the greater the viability of renewable energy. Furthermore, the results show that renewables can contribute to meeting the demand for electricity in isolated communities and also point to the need to review the policies of universal electrical services in view of the potential wind and solar to be explored in Northern region of the state of Rio de

  7. Impact of Cloud Services on Students' Attitude towards Mathematics Education in Public Universities in Benue State, Nigeria

    Science.gov (United States)

    Iji, Clement Onwu; Abah, Joshua Abah; Anyor, Joseph Wuave

    2017-01-01

    This study focused on the impact of cloud services on students' attitude towards mathematics education in public universities in Benue State, Nigeria. Ex-post facto research design was adopted for the study. The instrument for the study is the researcher-developed Cloud Service Impact Questionnaire--CSIQ (Cronbach Alpha Coefficient = 0.92). The…

  8. No More "Magic Aprons": Longitudinal Assessment and Continuous Improvement of Customer Service at the University of North Dakota Libraries

    Science.gov (United States)

    Clark, Karlene T.; Walker, Stephanie R.

    2017-01-01

    The University of North Dakota (UND) Libraries have developed a multi-award winning Customer Service Program (CSP) involving longitudinal assessment and continuous improvement. The CSP consists of iterative training modules; constant reinforcement of Customer Service Principles with multiple communication strategies and tools, and incentives that…

  9. The Combination Design of Enabling Technologies in Group Learning: New Study Support Service for Visually Impaired University Students

    Science.gov (United States)

    Tangsri, Chatcai; Na-Takuatoong, Onjaree; Sophatsathit, Peraphon

    2013-01-01

    This article aims to show how the process of new service technology-based development improves the current study support service for visually impaired university students. Numerous studies have contributed to improving assisted aid technology such as screen readers, the development and the use of audiobooks, and technology that supports individual…

  10. Alcohol Use and Abuse in a University Psychiatric Health Service: Prevalence and Patterns of Comorbidity with Other Psychiatric Problems.

    Science.gov (United States)

    Ross, Helen E.; Tisdall, Gordon W.

    1994-01-01

    Examined use and abuse of alcohol and other drugs in university psychiatric health service and patterns of comorbidity with other psychiatric problems. Psychiatric service students (n=110) tended to drink less than did undergraduate comparison group and to report similar frequencies of adverse consequences. Alcohol disorders were significantly…

  11. Service Quality and Students' Satisfaction with the Professional Teacher Development Programmes by Distance Mode in a South African University

    Science.gov (United States)

    Oduaran, A. B.

    2011-01-01

    This article reports on the relationship between seven factors that described dimensions of education service quality and overall service quality on one hand, and students' satisfaction with the professional teacher development programmes by distance mode in a South African University on the other. We sought to find out whether students enrolled…

  12. Student Motivation and the "Feel Good" Factor: An Empirical Examination of Motivational Predictors of University Service Quality Evaluation

    Science.gov (United States)

    Chong, Yit Sean; Ahmed, Pervaiz K.

    2015-01-01

    With the globalisation of the higher education industry, service quality in the higher education services is seen as a vital factor in determining a university's competitive advantage. The purpose of this study is to extend current conceptualisation of quality research in higher education by investigating the influence of self-determination and…

  13. Formative Reflections of University Recreation Science Students in South Africa as Catalyst for an Adapted Service-Learning Program

    Science.gov (United States)

    Goslin, Anneliese; van der Klashorst, Engela; Kluka, Darlene A.; van Wyk, Johannes G. U.

    2016-01-01

    Community-university partnerships through service-learning have progressively developed as part of institutions of higher education's mission statements. This paper explores the qualitative reflections of 410 undergraduate students enrolled in an academic recreation science course on a first time service-learning experience in South Africa. The…

  14. Investment dimensions in a universal service perspective: Next generation networks, alternative funding mechanisms and public-private partnerships

    DEFF Research Database (Denmark)

    Falch, Morten; Henten, Anders

    2008-01-01

    This paper seeks to examine the investment dimensions of next generation networks from a universal service perspective in a European context. The question is how new network infrastructures for providing access for everyone to communication, information and entertainment services in the present...

  15. Enhancing Hubble's vision service missions that expanded our view of the universe

    CERN Document Server

    Shayler, David J

    2016-01-01

    After a 20-year struggle to place a large, sophisticated optical telescope in orbit the Hubble Space Telescope was finally launched in 1990, though its primary mirror was soon found to be flawed. A dramatic mission in 1993 installed corrective optics so that the intended science program could finally begin. Those events are related in a companion to this book, The Hubble Space Telescope: From Concept to Success.   Enhancing Hubble’s Vision: Service Missions That Expanded Our View of the Universe tells the story of the four missions between 1997 and 2009 that repaired, serviced and upgraded the instruments on the telescope to maintain its state-of-the-art capabilities. It draws on first hand interviews with those closely involved in the project. The spacewalking skills and experiences gained from maintaining and upgrading Hubble had direct application to the construction of the International Space Station and help with its maintenance. These skills can be applied to future human and robotic satellite servic...

  16. The University Hospital Zurich Offers a Medical Online Consultation Service for Men With Intimate Health Problems.

    Science.gov (United States)

    Schmidt-Weitmann, Sabine; Schulz, Urs; Schmid, Daniel Max; Brockes, Christiane

    2017-05-01

    The University Hospital of Zurich offers a text-based, Medical Online Consultation Service to the public since 1999. Users asked health questions anonymously to tele-doctors. This study focused on the characteristics of male enquirers with intimate health problems, the content of their questions, the medical advice given by tele-doctors and the rating of the service to prove the benefit of an online service for medical laymen. This retrospective study included 5.1% of 3,305 enquiries from 2008 to 2010 using the International Classification of Diseases-10 and International Classification of Primary Care codes relevant for intimate and sexual health problems in men. A professional text analysis program (MAXQDA) supported the content analysis, which is based on the procedure of inductive category development described by Mayring. The average age was 40 years, 63.1% enquirers had no comorbidity, in 62.5% it was the first time they consulted a doctor, and 70.2% asked for a specific, single, intimate health issue. In 64.3%, the most important organ of concern was the penis. Overall, 30.4% asked about sexually transmitted diseases. In 74.4% a doctor visit was recommended to clarify the health issue. The rating of the problem solving was very good. The service was mainly used by younger men without comorbidity and no previous contact with a doctor with regard to an intimate health problem. The anonymous setting of the teleconsultation provided men individual, professional medical advice and decision support. Teleconsultation is suggested to empower patients by developing more health literacy.

  17. Japanese Language as an Organizational Barrier for International Students to Access to University Services: A Case of Aoyama Gakuin University

    Science.gov (United States)

    Hiratsuka, Hiroyoshi

    2016-01-01

    In 2011, Aoyama Gakuin University (AGU) started a government-funded degree program (taught in English) to accept international students with limited or no Japanese language proficiency. However, the students faced obstacles in accessing all of the university resources provided. In this article, I investigated Japanese language as an organizational…

  18. EVALUATION OF UTILIZING SERVICE ORIENTED ARCHITECTURE AS A SUITABLE SOLUTION TO ALIGN UNIVERSITY MANAGEMENT INFORMATION SYSTEMS AND LEARNING MANAGEMENT SYSTEMS

    Directory of Open Access Journals (Sweden)

    A. M. RIAD

    2009-10-01

    Full Text Available To help universities achieve their goals, it is important to align managerial functionalities side by side with educational aspects. Universities consume University Management Information Systems (UMIS to handle managerial aspects as they do with Learning Management Systems (LMS to achieve learning objectives. UMIS advances LMS by decades and has reached stable and mature consistency level. LMS is the newly acquired solution in Universities; compared to UMIS, and so adopting LMSs in universities can be achieved via three different deployment approaches. First approach believes in LMS ability to replace UMIS and performing its functionalities. Second approach presents the idea of extending UMIS to include LMS functionalities. Third approach arises from the shortages of the two proposed approaches and present integration between both as the appropriate deployment approach. Service Oriented Architecture (SOA is a design pattern that can be used as a suitable architectural solution to align UMIS and LMS. SOA can be utilized in universities to overcome some of information systems’ challenges like the integration between UMIS and LMS. This paper presents the current situation at Mansoura University; Egypt, presents integration as the most suitable solution, and evaluates three different implementation techniques: Dynamic Query, Stored Procedure, and Web services. Evaluation concludes that though SOA enhanced many different aspects of both UMIS and LMS; and consequently university overall. It is not recommended to adopt SOA via Web services as the building unit of the system, but as the interdisciplinary interface between systems.

  19. Physicians' and nurses' satisfaction with the clinical laboratory service of Gondar University Hospital, northwest Ethiopia.

    Science.gov (United States)

    Addis, Zelalem; Birhan, Wubet; Derseh, Dejene; Sahle, Biruktawit; Gizaw, Netsanet

    2013-09-01

    To assess physicians' and nurses' satisfaction with the service provided by the laboratory at Gondar University Hospital. We conducted a cross-sectional study involving 196 nurses and physicians. Overall level of satisfaction was 51.1% for nurses and 51.5% for physicians. Lack of consistency in the quality of laboratory work, absence of a timely report of critical values, test turnaround time, acceptability of results released, and reporting of reference ranges with test results were areas mentioned as sources of dissatisfaction. The study showed wide room for improvement. In addition to taking intervention, root causes of dissatisfaction need to be investigated and means of improving the satisfaction level should be designed and implemented.

  20. university

    Directory of Open Access Journals (Sweden)

    Elena Grigoryeva

    2015-05-01

    Full Text Available Universities occupy a special place in the city’s life, the place where centuries-old traditions of the past meet the future. Universities keep their ancestral roots stretching back into the Middle Ages. University rooms and laboratories are the places where the future of science and society is built and discussed.The oldest Siberian University located in Tomsk was included in the City Charter as a city-forming enterprise. Other Siberian cities have not yet come to such deep comprehension of the role of universities. But who can doubt the significance and beneficence of this role?A complex and debatable process of reformation of the Russian higher education has been going on for several decades. Many things are perceived painfully. Irkutsk has been a student city for a long time and ranked second in the percentage of students among citizens. But recently we have lost Irkutsk High Military Aviation Engineering School, nearly lost the MIA High School. Pedagogical University has lost its status of university, and then its independence. Linguistic University has turned into a branch of Moscow University…Besides, external threats still exist and even grow. The lands and the buildings of universities are of keen interest among big businessmen, speculators and developers… Isn’t it the reason why the ideas to evacuate universities to suburban campuses arise increasingly frequently?What is the impact of dislocation of universities out of the city historical center? Does it make the city poorer and older? Or safer and more manageable? As usual, we tried to show the challenge and diversity of the main topic of the issue.

  1. PRE-SERVICE SCIENCE TEACHERS’ PERCEPTIONS ABOUT EFFECTIVE DESIGN OF BLENDED UNIVERSITY CHEMISTRY COURSES

    Directory of Open Access Journals (Sweden)

    Zehra OZDILEK

    2013-07-01

    Full Text Available The aim of the study is to examine how blended learning can be used more effectively for university chemistry courses, based on the perceptions of students. The sample included 179 pre-service science teachers in year one through year four who had taken a university chemistry class. Qualitative data were gathered through open-ended questions and semi-structured interviews. The data were analyzed by using descriptive statistics and thematic content analysis. The results revealed necessary design characteristics for an effective blended chemistry course from students’ point of view regarding content of online instruction, the teaching methods, interface design, use of media and other visual elements, usability, design techniques, and facilitator role. The results showed that instruction should be carefully planned and must be appropriate to student needs and characteristics, the content should not be too long or complicated, content should be prepared by experts in chemistry, include reliable and valid information, designed to promote the learning process by choosing appropriate visual elements and media, be consistent with the learning outcomes, and include evaluation questions. Blended instruction should include various updated and easily accessible technological resources and tools to facilitate learning. The results also revealed that blended learning environment is most suitable for specific topics such as organic chemistry, acids and bases, the structure of atom and matter. Finally, a blended learning component matrix was created and suggested to show the interactions between the categories based on the perceptions of the participants. The results of this study, therefore, suggest important implications for instructors when designing effective blended chemistry courses for pre-service science teachers.

  2. Implementing ward based clinical pharmacy services in an Ethiopian University Hospital

    Directory of Open Access Journals (Sweden)

    Mekonnen AB

    2013-03-01

    Full Text Available Background: Clinical pharmacy practice has developed internationally to expand the role of a pharmacist well beyond the traditional roles of compounding, dispensing and supplying drugs to roles more directly in caring for patients. Studies on the activities of the clinical pharmacist in an inpatient ward in resource constrained settings are scarce, however.Objective: To assess ward based clinical pharmacy services in an internal medicine ward of Jimma University Specialized Hospital. Methods: The study was carried out in the internal medicine ward from March to April, 2011 at Jimma University Specialized Hospital. The study design was a prospective observational study where pharmaceutical care services provided by clinical pharmacists for inpatients were documented over a period of two months. Interventions like optimization of rational drug use and physician acceptance of these recommendations were documented. Clinical significance of interventions was evaluated by an independent team (1 internist, 1 clinical pharmacologist using a standardized method for categorizing drug related problems (DRPs. Results: A total of 149 drug related interventions conducted for 48 patients were documented; among which 133(89.3% were clinical pharmacists initiated interventions and 16(10.7% interventions were initiated by other health care professionals. The most frequent DRPs underlying interventions were unnecessary drug therapy, 36(24.2%; needs additional drug therapy, 34(22.8% and noncompliance, 29(19.5%. The most frequent intervention type was change of dosage/instruction for use, 23(15.4%. Acceptance rate by physicians was 68.4%. Among the interventions that were rated as clinically significant, 46(48.9% and 25(26.6% had major and moderate clinical importance respectively. Conclusion: Involving trained clinical pharmacists in the healthcare team leads to clinically relevant and well accepted optimization of medicine use in a resource limited settings. This

  3. [Soroka University Medical Center marks its 50th anniversary--a celebration for Israel's health services].

    Science.gov (United States)

    Sofer, Shaul

    2010-03-01

    In December 2009, the Soroka University Medical Center celebrated its 50th anniversary. Following a difficult struggle, Soroka was established in 1959 as a small community hospital. Today, it is difficult to imagine the health services in Israel without a major hospital in the Negev. Soroka is presently providing quality primary, secondary and tertiary medical care to a diverse population of one million people from Kiryat Gat to Eilat. Soroka is the second largest hospital in Israel with over 200,000 emergency visits, 90,000 admissions, 32,000 surgeries and a birth rate of over 13,000 annually. in 1974, the Ben-Gurion University Medical School was opened adjacent to the hospital, with the vision and mission of training humane and skilled physicians and pursuing advanced medical education and research. Within the faculty's framework and the infrastructure of Soroka, the largest Department of Family Physicians in Israel was developed in the Negev. Graduates serve in most of the Negev clinics and have had a tremendous impact on health in the Negev. Many of the graduates are currently serving in key positions in Israel's health services. A third of the School's graduates are annually accepted for training at Soroka. This special edition includes 11 articles representing the clinical research carried out in the hospital's various divisions. They all expose clinical implications of general medical science and some are related to special health problems in the Negev with its diverse population--old native and new immigrants, Jews and Arab Bedouin.We salute Soroka on its outstanding achievements.

  4. [Pharmacist's interventions on outpatient prescriptions in a university hospital drugs sales service].

    Science.gov (United States)

    Chappuy, M; Garcia, S; Uhres, A-C; Janoly-Dumenil, A; Dessault, J; Chamouard, V; Bréant, V; Leboucher, G; Pivot, C; Carpentier, I

    2015-07-01

    For public health reasons, some drugs are only available in hospital drugs sales service. This activity takes place in a specific risk context of organization, patients and/or drugs. A systematic prescription analysis by pharmacist contributes to securise treatment dispensed. The aim of this paper is to present the main drugs problems in the analysis of outpatient prescriptions and pharmaceutical interventions in three units of hospital drugs sales service belong to university hospital. Throughout the year 2013, drug problems detected were recorded prospectively and systematically. Of the 22,279 prescriptions analyzed, 247 pharmaceutical interventions (1.1%) were detected including 27.6% of problems concerning the dosages, 15.4% the unconformity, 6.9% contraindications. Regarding ATC drugs classes, we found 43.7% for anti-infectives and 17.4% for antineoplatics. The overall acceptance rate is 81.8%. These results show the importance of the analysis of outpatient prescriptions before dispensing and the need to have all prescriptions, clinical and biological elements and to develop interprofessionality. The implementation of a platform for dematerialized data exchanges between professionals, including data from the pharmaceutical patient record should contribute to improving drug management of the patient. Copyright © 2014 Elsevier Masson SAS. All rights reserved.

  5. Incorporating Service-Learning, Technology, and Research Supportive Teaching Techniques into the University Chemistry Classroom

    Science.gov (United States)

    Saitta, E. K. H.; Bowdon, M. A.; Geiger, C. L.

    2011-12-01

    Technology was integrated into service-learning activities to create an interactive teaching method for undergraduate students at a large research institution. Chemistry students at the University of Central Florida partnered with high school students at Crooms Academy of Information Technology in interactive service learning projects. The projects allowed UCF students to teach newly acquired content knowledge and build upon course lecture and lab exercises. Activities utilized the web-conferencing tool Adobe Connect Pro to enable interaction with high school students, many of whom have limited access to supplemental educational opportunities due to low socioeconomic status. Seventy chemistry I students created lessons to clarify high school students' misconceptions through the use of refutational texts. In addition, 21 UCF students enrolled in the chemistry II laboratory course acted as virtual lab partners with Crooms students in an interactive guided inquiry experiment focused on chemical kinetics. An overview of project's design, implementation, and assessments are detailed in the case study and serve as a model for future community partnerships. Emerging technologies are emphasized as well as a suggested set of best practices for future projects.

  6. Physical fitness during medical school: a 4-year study at the Uniformed Services University.

    Science.gov (United States)

    Stephens, Mark B; Cochran, Christopher; Hall, Jennifer M; Olsen, Cara

    2012-01-01

    Medical school is stressful. Students commonly exhibit changes in dietary and physical activity patterns in response. We tracked measurements of physical fitness over 4 years in a cohort of students at the Uniformed Services University. Validated measures for specific components of physical fitness were measured in 170 students (94% of the Class of 2011) over the course of 4 years. Measurements included: (1) height and weight (body composition), (2) timed push-ups and sit-ups (muscular endurance), and (3) timed run (aerobic endurance). These measurements are part of annual physical readiness testing required for active duty service in the US military. Muscular endurance and aerobic capacity declined significantly over the 4 years of medical school. Changes in physical fitness were most pronounced during the preclinical years. There were inconsistent changes in body composition among students in the Army, Navy, and Air Force. Composite fitness scores declined significantly in Army and Navy students but not in the Air Force. Individual levels of physical fitness decline during medical school. Declines are most notable during the preclinical years. To promote student wellness, medical schools should incorporate student wellness activities as a routine part of the curriculum.

  7. Inpatients satisfaction with nursing services at king khalid university hospital, riyadh, saudi arabia.

    Science.gov (United States)

    Al-Doghaither, A H

    2000-09-01

    Recent development and changes in health care services in Saudi Arabia have encouraged a search a search for comprehensive and established measurements of the quality of care. Patient satisfaction with nursing care in particular has ferquently been used as a sensitive and objective measure of quality of hosiptal services. THE OBJECTIVES OF THIS STUDY ARE: (1) to assess the level of inpatient satisfaction with nursing care (PSWC) in the various wards of the hospital; (2) to assess the socio-demographic determinants of PSWC in addition to the effects of duration of hospital stay and type of wards on the level of satisfaction. The sample consisted of randomly selected 450 inpatients with probability proportion to the size of the wards. The data was collected by personal interviews using a 21-item structured questionnaire pertaining to nursing services. The results revealed that the instrument of measurement was valid and reliable. The overall mean satisfaction score was 2.4 (77%) and the highest mean satisfaction was for items on skillfulness and the lowest score was for communication items. Multiple regression analysis indicated that sex, age, marital status and duration of stay are the most imortant predictors of PSWC; female, young, married and short duration of hospital stay have the highest satisfaction score. In conclusion, this study has highlighted the aspects of nursing care at King Khalid University Hospital (KKUH) which need re-examination by the management. The most importance findings have been that there is: (1) a shortage of nurses at the hospital; (2) limited communication between nurses and patients: most probably due to cultural and language barriers; (3) no proper oversight of patients personal hygiene; (4) dissatisfaction of male patients with most of the nursing care rendered. These results offer the hospial management the opportunity to work out stategies to connect the deficiencies highlighted.

  8. DIAGNOSIS OF SATISFACTION LEVEL OF THE STUDENTS FROM THE USE OF SERVICE "KSU FEEDBACK" IN KHERSON STATE UNIVERSITY

    Directory of Open Access Journals (Sweden)

    A. Spivakovsky

    2015-02-01

    Full Text Available The article is concerned with solving development issues of feedback services from students about the education environment in higher educational establishment. Our research conducted at the chair of informatics, software engineering and economic cybernetics of Kherson State University. During 6 years (2009 -2015 at the chair conducts a survey of students about their level of satisfaction of the learning process and teachers’ evaluation by students. As a part of the study surveyed students of 1-4 courses of the chair of informatics, software engineering and economic cybernetics. All respondents were distributed to interested and disinterested in the survey. Implementation of service "KSU Feedback" at Kherson State University in the chair of informatics, software engineering and economic cybernetics positively influenced on the creation of education environment where university acts as the corporation of students servicing.

  9. The calculation of costs of postal network and universal postal service based on standard and average cost principles

    Directory of Open Access Journals (Sweden)

    Blagojević Mladenka Z.

    2017-01-01

    Full Text Available The provision of universal postal service involves high costs for operator, especially in rural areas. The aim of this paper is to propose and test tool for managing the cost of providing universal postal service and maintaining the postal network in order to facilitate understanding of the problem in the sector. The proposed approach use standard prices and standard quantities (the redefined number of postal units, the number of employees, etc. as well as average costs for calculation of the costs of the universal postal service and postal network. The methodology provides the efficiency analysis, benchmarking and identification of causes of poor performance of management and resource allocation. It can be used for postal operators that do not have modern accounting systems.

  10. Development of the self-service library : the case of the Central technological library at the University of Ljubljana

    Directory of Open Access Journals (Sweden)

    Matjaž Žaucer

    2000-01-01

    Full Text Available The article describes the importance of self-service in libraries. Individual phases of library services and probability for self-service are analysed. The author gives the ex¬ample of the Central Technological Library at the University of Ljubljana, which made some improvements based on diagnostic evaluation and detection of poor performance of some services. Advantages, disadvantages, and economical aspect of self-service loan unit are given. The application of self-renewals and information on loan transactions by phone, with interactive voice response, is described. The library also plans to enable the self-pick up of books ordered by phone. Some ideas for further develop¬ment of self-service in the library and its impact on the new library building plans are mentioned.

  11. A theoretical model to predict customer satisfaction in relation to service quality in selected university libraries in Sri Lanka

    Directory of Open Access Journals (Sweden)

    Chaminda Jayasundara

    2009-01-01

    Full Text Available University library administrators in Sri Lanka have begun to search for alternative ways to satisfy their clientele on the basis of service quality. This article aims at providing a theoretical model to facilitate the identification of service quality attributes and domains that may be used to predict customer satisfaction from a service quality perspective. The effectiveness of existing service quality models such as LibQUAL, SERVQUAL and SERVPREF have been questioned. In that regard, this study developed a theoretical model for academic libraries in Sri Lanka based on the disconfirmation and performance-only paradigms. These perspectives were considered by researchers to be the core mechanism to develop service quality/customer satisfaction models. The attributes and domain identification of service quality was carried out with a stratified sample of 263 participants selected from postgraduate and undergraduate students and academic staff members from the faculties of Arts in four universities in Sri Lanka. The study established that responsiveness, supportiveness, building environment, collection and access, furniture and facilities, technology, Web services and service delivery were quality domains which can be used to predict customer satisfaction. The theoretical model is unique in its domain structure compared to the existing models. The model needs to be statistically tested to make it valid and parsimonious.

  12. Modeling the Impact of School-Based Universal Depression Screening on Additional Service Capacity Needs: A System Dynamics Approach.

    Science.gov (United States)

    Lyon, Aaron R; Maras, Melissa A; Pate, Christina M; Igusa, Takeru; Vander Stoep, Ann

    2016-03-01

    Although it is widely known that the occurrence of depression increases over the course of adolescence, symptoms of mood disorders frequently go undetected. While schools are viable settings for conducting universal screening to systematically identify students in need of services for common health conditions, particularly those that adversely affect school performance, few school districts routinely screen their students for depression. Among the most commonly referenced barriers are concerns that the number of students identified may exceed schools' service delivery capacities, but few studies have evaluated this concern systematically. System dynamics (SD) modeling may prove a useful approach for answering questions of this sort. The goal of the current paper is therefore to demonstrate how SD modeling can be applied to inform implementation decisions in communities. In our demonstration, we used SD modeling to estimate the additional service demand generated by universal depression screening in a typical high school. We then simulated the effects of implementing "compensatory approaches" designed to address anticipated increases in service need through (1) the allocation of additional staff time and (2) improvements in the effectiveness of mental health interventions. Results support the ability of screening to facilitate more rapid entry into services and suggest that improving the effectiveness of mental health services for students with depression via the implementation of an evidence-based treatment protocol may have a limited impact on overall recovery rates and service availability. In our example, the SD approach proved useful in informing systems' decision-making about the adoption of a new school mental health service.

  13. Analysis of Service-learning activities adopted in health courses of Federal University of Bahia.

    Science.gov (United States)

    Baldoino, Aline Silva; Veras, Renata Meira

    2016-06-01

    is study aimed to raise and discuss the data about the integration of health courses teaching and service activities o ered at the Federal University of Bahia (UFBA), pre- senting scenarios practices and major di culties existing in the relationship between the university and the services of health. is was a qualitative study of descriptive explo- ratory character, using a questionnaire as a research tool applied to the coordinators of selected health courses. e selection was by reading the political pedagogical project, the following courses were selected: nursing, physical therapy, speech therapy, medicine, nu- trition, dentistry and public health. e results indicated eight types of teaching-service integration activities, 57 scenarios of practice and the main di culties. It was concluded that these courses are sticking to changes in academic training in health, in view of the large number of basic health units in the teaching service process. us, it emphasizes that the UFBA includes activities in health care that enable the integration-education in the higher education process, although there are some di culties in this relationship indicated by the coordinators. Esse estudo teve como objetivo levantar e discutir os dados acerca das atividades de integração ensino-serviço de cursos de saúde oferecidos na Universidade Federal da Bahia (UFBA), apresentando os cenários de práticas e as principais di culdades existentes na relação entre a uni- versidadeeosserviçosdesaúde.Tratou-sedeumapesquisaqualitativa,decaráterdescritivoexploratório,utilizando-seumquestionáriocomo instrumento de investigação aplicado aos coordenadores dos cursos de saúde selecionados. A seleção foi mediante a leitura do projeto político pedagógico, sendo selecionados os seguintes cursos: enfermagem, sioterapia, fonoaudiologia, medicina, nutrição, odontologia e saúde coletiva. Os resultados indicaram 8 tipos de atividades de integração ensino-serviço, 57 cenários de pr

  14. Determinants of Educational Service Quality in Shiraz University of Medical Sciences using Servqual and Kano Models

    Directory of Open Access Journals (Sweden)

    Hamed Rahimi

    2015-07-01

    Full Text Available Introduction: The quality of education sector is worth considering as this system has a significant effect on the economic growth of the country. This study aimed to determine the quality gap and rank the student’s expectation of educational services provided in Shiraz University of Medical Sciences in 2013. Method: This research included two cross-sectional phases. The sample size of both phases included 220 students selected using multistage sampling. Servqual questionnaire was used in the first study which was designed to find the quality gap of the education system’s services. The data were entered into the SPSS statistical software and analyzed using descriptive statistics and Paired-Sample T-Test. Kano’s two-dimensional questionnaire was used in the second phase. Each indicator of quality which had a negative gap at a significance level of 5% in the first study was introduced to Kano’s two-dimensional questionnaire. Finally, better value and worse value formulas were used to analyze the data obtained in this step. Results: The results revealed that all quality items had a significance negative gap which were recognized as the voice of customers (P<0.05. Frequency analysis was done to determine the frequency of repetition. Accordingly, 11 out of the 30 requirements were identified as must be requirements and 19 as one-dimensional requirements. Conclusion: This study can help the authorities prioritize their policies, strategies and decisions in order to improve and guarantee the higher education quality and extremity obtains customer satisfaction.

  15. Service-Learning from a Distance: Partnering Multiple Universities and Local Governments in a Large Scale Initiative

    Science.gov (United States)

    Poindexter, Sandra; Arnold, Pamela; Osterhout, Christopher

    2009-01-01

    Service-learning can be academically effective even when the distances between students and client organizations prevent face-to-face interchanges and site visits. Working with the State of Michigan and Michigan Townships Association, Michigan students from five universities learned about local government while helping Michigan townships develop…

  16. Utilizing the CIPP Model as a Means to Develop an Integrated Service-Learning Component in a University Health Course

    Science.gov (United States)

    Powell, Brent; Conrad, Eric

    2015-01-01

    Purpose: To examine the enhancement of a university health course through the utilization of the CIPP Model as a means to develop an integrated service-learning component. Methods: The CIPP model was utilized in two concurrent semesters of an undergraduate health course in order to design and evaluate the implementation of a drug and alcohol…

  17. Developing and Evaluating a Student Scholars Program to Engage Students with the University's Public Service and Outreach Mission

    Science.gov (United States)

    Matthews, Paul H.

    2012-01-01

    A "student scholars" program was developed to engage undergraduates at a large, public, land-grant research university with its public service and outreach mission, through cohort meetings, supervised internships, and site visits. Qualitative and pre-/post-participation quantitative data from the first cohort of 10 students show that…

  18. Emergent Cultural Change: Unintended Consequences of a Strategic Information Technology Services Implementation in a United Kingdom University

    Science.gov (United States)

    Waring, Teresa; Skoumpopoulou, Dimitra

    2013-01-01

    Over the past 20 years, universities in the United Kingdom have been undergoing a dramatic period of transformation and change which can be attributed to the expansion of the higher education sector, the growth in student numbers and the development of an ideological approach to public service management referred to as "new…

  19. Development of Pre-Service Teachers' Information and Communication Technology (ICT) in Education Competencies in a Mainland Chinese University

    Science.gov (United States)

    Lim, Cher Ping; Yan, Hanbing; Xiong, Xibei

    2015-01-01

    This paper examines how the design and implementation of a core teacher education course develops pre-service teachers' information communication technology (ICT) in education competencies in a mainland Chinese university. This course adopted a four-component instructional design system to develop its curriculum, incorporated an inquiry-based…

  20. Certified organic farming research and demonstration project by Oklahoma State University and USDA's Agricultural Research Service at Lane, Oklahoma

    Science.gov (United States)

    In 2003, Oklahoma State University and USDA, Agricultural Research Service, South Central Agricultural Research Laboratory received organic certification for 8 acres at the Lane Agricultural Center, Lane, OK. The certified organic land was used to develop a cooperative project with a diversity of a...

  1. Does Higher Education Service Quality Effect Student Satisfaction, Image and Loyalty? A Study of International Students in Malaysian Public Universities

    Science.gov (United States)

    Ali, Faizan; Zhou, Yuan; Hussain, Kashif; Nair, Pradeep Kumar; Ragavan, Neethiahnanthan Ari

    2016-01-01

    Purpose: The purpose of this study is to investigate the effect of Malaysian public universities' service quality on international student satisfaction, institutional image and loyalty. Design/methodology/approach: A total number of 400 questionnaires were distributed to international students, selected using convenience sampling technique, at…

  2. An Empirical Investigation of Students' Motivational Impact upon University Service Quality Perception: A Self-Determination Perspective

    Science.gov (United States)

    Chong, Yit Sean; Ahmed, Pervaiz K.

    2012-01-01

    Based on Deci and Ryan's self-determination theory, this study examines the impact of an individual's motivation in pursuing higher education towards university service quality perception, with the individual's learning style posited as the moderator of the proposed relationship. The consequent effects upon satisfaction and behavioural intentions…

  3. Cognitive and Psychosocial Predictors of Academic Achievement among Pre-Service Teachers in University of Ilorin, Nigeria

    Directory of Open Access Journals (Sweden)

    Adewale Adegunju

    2017-05-01

    Full Text Available Cognitive and psychosocial development is crucial during the period of adolescence. This study was conducted to examine the cognitive and psychosocial predictors of academic achievement of Pre - service teachers in the University of Ilorin, Nigeria.The resea rch design used for this study was a descriptive survey using an expost - facto method. The population for this study consisted of all 200 level undergraduates at the Faculty of Education, University of Ilorin,Ilorin, Nigeria. Simple Random sampling techniqu es was used to select 400 students. Self - esteem scale developed by Rosenberg in 1965 was used to measure the respondents’ self - esteem while Proforma was used to collect their O’Level, UTME, Post UTME results and the respondents CPGA. The findings of this s tudy indicated that the level of self - esteem of pre - service teachers sampled was high;the level of academic achievement of Pre - service teachers in University of Ilorin, Nigeria sampled was average; there was a significant relationship among cognitive entry characteristics (O’LEVEL, UTME, and Post - UTME, self - esteem and Academic Achievement of pre - service teachers in University of Ilorin, Nigeria. The study recommended that educational psychologists, teachers and other stakeholders should be aware of stude nts’ cognitive ability in order to be effective in helping them learn and achieve.

  4. An Investigation of Pre-Service Teachers' Learning in Physical Education Teacher Education: Schools and University in Partnership

    Science.gov (United States)

    Herold, Frank; Waring, Michael

    2018-01-01

    This study explores the role of school and university partnership teams in the professional development of physical education (PE) pre-service teachers (PSTs) during their one year Postgraduate Certificate in Education course in England. The paper focuses on the key influences and processes that impacted on PST subject knowledge development. An…

  5. Time-Driven Activity-Based Costing for Inter-Library Services: A Case Study in a University

    Science.gov (United States)

    Pernot, Eli; Roodhooft, Filip; Van den Abbeele, Alexandra

    2007-01-01

    Although the true costs of inter-library loans (ILL) are unknown, universities increasingly rely on them to provide better library services at lower costs. Through a case study, we show how to perform a time-driven activity-based costing analysis of ILL and provide evidence of the benefits of such an analysis.

  6. Pre-Service Science Teachers' Views about Nuclear Energy with Respect to Gender and University Providing Instruction

    Science.gov (United States)

    Ates, H.; Saracoglu, M.

    2016-01-01

    The purpose of this research was to investigate pre-service science teachers' (PST) views about nuclear energy and to examine what effects, if any, of gender and the university of instruction had on their views. Data were collected through the Risks and Benefits about Nuclear Energy Scale (Iseri, 2012). The sample consisted of 214 PSTs who…

  7. Clients' Satisfaction with Monopolistic Services and Commitment to the Organization: A University Context

    Science.gov (United States)

    Thomas, James L.; Cunningham, Brent J.

    2009-01-01

    This study investigates the relationship between monopolistic service providers and customer satisfaction and commitment. The authors investigated how the ethical perceptions of service consumers, their perceptions of service quality, and satisfaction effect commitment to the long-term relationship with monopolistic service providers. Results…

  8. University of Global Health Equity’s Contribution to the Reduction of Education and Health Services Rationing

    Directory of Open Access Journals (Sweden)

    Agnes Binagwaho

    2017-08-01

    Full Text Available The inadequate supply of health workers and demand-side barriers due to clinical practice that heeds too little attention to cultural context are serious obstacles to achieving universal health coverage and the fulfillment of the human rights to health, especially for the poor and vulnerable living in remote rural areas. A number of strategies have been deployed to increase both the supply of healthcare workers and the demand for healthcare services. However, more can be done to improve service delivery as well as mitigate the geographic inequalities that exist in this field. To contribute to overcoming these barriers and increasing access to health services, especially for the most vulnerable, Partners In Health (PIH, a US non-governmental organization specializing in equitable health service delivery, has created the University of Global Health Equity (UGHE in a remote rural district of Rwanda. The act of building this university in such a rural setting signals a commitment to create opportunities where there have traditionally been few. Furthermore, through its state-of-the-art educational approach in a rural setting and its focus on cultural competency, UGHE is contributing to progress in the quest for equitable access to quality health services.

  9. Using focus groups to investigate service quality determinants for customer satisfaction in selected university libraries in Sri Lanka

    Directory of Open Access Journals (Sweden)

    Chaminda Jayasundara

    2010-01-01

    Full Text Available This study aimed at establishing service quality determinants which may affect customer satisfaction in university libraries in Sri Lanka. Using the literature, 113 service quality determinants were identified. These were then reviewed by eight focus groups in four different universities. Forty of the determinants were perceived to be applicable to their context. The participants also added 14 quality requirements which they thought were not provided for in the list. Finally, the content and face validity of the 54 determinants were evaluated by a panel of experts who ultimately reduced them to 50. This study recommends the use of the identified quality determinants by library administrators and policymakers in the higher education sector in Sri Lanka to gauge the levels of customer satisfaction and assure quality of service.

  10. Reasons Why University Students Do Not Seek Counselling Services in Kenya

    Science.gov (United States)

    Kamunyu, Ruth Njeri; Ndungo, Catherine; Wango, Geoffrey

    2016-01-01

    Transition to university life can be stressful for all students. In mitigation, most universities in Kenya offer social support to students in form of counselling, financial assistance, health and academic support. Despite this it has been documented that only a minority of university students who experience psychological distress seek…

  11. Virtual in-service training from the librarians' point of view in libraries of medical sciences universities in Tehran.

    Science.gov (United States)

    Mohaghegh, Niloofar; Raiesi Dehkordi, Puran; Alibeik, MohammadReza; Ghashghaee, Ahmad; Janbozorgi, Mojgan

    2016-01-01

    Background: In-service training courses are one of the most available programs that are used to improve the quantity and quality level of the staff services in various organizations, including libraries and information centers. With the advent of new technologies in the field of education, the problems and shortcomings of traditional in-service training courses were replaced with virtual ones. This study aimed to evaluate the virtual in-service training courses from the librarians' point of view in libraries of state universities of medical sciences in Tehran. Methods: This was a descriptive- analytical study. The statistical population consisted of all librarians at libraries of universities of medical sciences in Tehran. Out of 103 librarians working in the libraries under the study, 93 (90%) participated in this study. Data were collected, using a questionnaire. Results: The results revealed that 94/6% of librarians were satisfied to participate in virtual in-service training courses. In this study, only 45 out of 93 participants said that the virtual in-service courses were held in their libraries. Of the participants, 75.6% were satisfied with the length of training courses, and one month seemed to be adequate time duration for the librarians to be more satisfied. The satisfaction level of the individuals who participated in in-service courses of the National Library was moderate to high. A total of 84.4% participants announced that the productivity level of the training courses was moderate to high. The most important problem with which the librarians were confronted in virtual in-service training was the "low speed of the internet and inadequate computer substructures". Conclusion: Effectiveness of in-service training courses from librarians' point of view was at an optimal level in the studied libraries.

  12. Universe

    CERN Document Server

    2009-01-01

    The Universe, is one book in the Britannica Illustrated Science Library Series that is correlated to the science curriculum in grades 5-8. The Britannica Illustrated Science Library is a visually compelling set that covers earth science, life science, and physical science in 16 volumes.  Created for ages 10 and up, each volume provides an overview on a subject and thoroughly explains it through detailed and powerful graphics-more than 1,000 per volume-that turn complex subjects into information that students can grasp.  Each volume contains a glossary with full definitions for vocabulary help and an index.

  13. Universe

    CERN Document Server

    2011-01-01

    Updated for 2011, the Universe, is one book in the Britannica Illustrated Science Library Series that covers today's most popular science topics, from digital TV to microchips to touchscreens and beyond. Perennial subjects in earth science, life science, and physical science are all explored in detail. Amazing graphics-more than 1,000 per title-combined with concise summaries help students understand complex subjects. Correlated to the science curriculum in grades 5-9, each title also contains a glossary with full definitions for vocabulary.

  14. Health Service Management Interns Serve as Practice Facilitators for Patient-Centered Medical Home Recognition: East Carolina University-Appalachian State University Initiative.

    Science.gov (United States)

    Sasnett, Bonita; Watkins, R W; Ferlazzo, Marianne

    East Carolina University College of Allied Health Science's Department of Health Services Management program is partnering with Community Care of North Carolina and Access East to transform medical practices and educate students on the Patient-Centered Medical Home (PCMH) model of health care delivery. Why now? The Affordable Care Act (2010) and other health care reform changes brought to the forefront the need to focus on improving the quality of care while lowering the overall cost of care. This article describes the first year of implementation of a PCMH initiative where students in a health services management internship program act as facilitators to assist practices in the PCMH recognition process. Lessons learned were the importance of provider and staff endorsement of the PCMH model. In addition, educational needs, time constraints, electronic health record training, understanding practice workflow, and understanding of the National Committee on Quality Assurance PCMH standards were important aspects of the prerequisite knowledge necessary for success. This article compares the ECU Practicum in Primary Care and the Appalachian State University Practicum in Primary Care to build a best practice model based upon the commonalities and uniqueness of each of the individual university programs and their practice sites.

  15. Dental health service utilisation by resident doctors/medical officers in the University College Hospital, Ibadan, Oyo State, Nigeria.

    Science.gov (United States)

    Opeodu, O I; Dosumu, E B; Arowojolu, M O

    2012-09-01

    Dental disease is still a serious health problem universally possibly because dental health awareness and dental service utilization is still very low. The reported prevalence of dental diseases, especially periodontal disease, is higher among the black race while their rate of dental service utilization is lower in comparison to Caucasians. The aim of this study was to assess the rate of dental service utilization and identify the factors influencing such utilization by medical doctors and dentists in the University College Hospital, Ibadan. Two hundred 26-item questionnaires were distributed among the resident doctors/medical officers in the University College Hospital, Ibadan, Oyo state. The questionnaire sought to know if there is any previous dental visits, the reason for such visits and any other follow-up visits afterward. One hundred and ninety of the doctors returned the filled questionnaires giving a response rate of 95%. Data analysis was done using Statistical Package for Social Sciences (SPSS) version 14.0. Level of statistical significance was set at p dental visit but only 25.3% was within the last one year of the study. Among those that had visited a dentist before, 59.7% did so for the symptomatic treatment of one ailment or the other and only 13.7% of them went back for the follow-up appointment after the resolution of their symptoms. There was a statistically significant difference between the rate of dental service utilization and the gender of the respondents (p dental service utilization and age of the respondents. The study showed that the rate of dental service utilization is low when compared with that of developed countries. Some factors identified as contributing to the lack of dental service utilization among the participants include prolonged and repeated dental appointments and the demand of their work.

  16. Leadership success and the Uniformed Services University: perspectives of flag officer alumni.

    Science.gov (United States)

    Dong, Ting; Durning, Steven J; Gilliland, William R; DeZee, Kent J; Waechter, Donna M; McManigle, John E; Cruess, David F; Willis, Sharon K; Artino, Anthony R

    2012-09-01

    The Uniformed Services University of the Health Sciences (USU) houses the nation's only federal medical school, the F. Edward Hébert School of Medicine. A key aspect of the curriculum at USU is leadership education as graduates go on to serve the Department of Defense through a variety of senior positions in the military. We surveyed a specific group of USU graduates who have achieved the rank of General or Admiral ("flag officers") to enhance our understanding of successful leadership for military physicians and to gain an understanding of how USU might shape its curriculum in the future. We sent an Internet-based survey to 13 flag officer graduates. The first section of the survey contained items from the multifactor leadership questionnaire-6S, a questionnaire with evidence of reliability and validity for evaluating leadership styles. The second section of the survey contained open-ended questions addressing key characteristics of an effective leader in the Military Health System, experiences that prepared them for leadership, USU's role in leadership positions, and advice for USU for better educating future leaders. The second section of the survey was coded using the constant comparative method. Eight flag officers (63%) responded to the survey. They all scored highly on transformational leadership style. Qualitative themes reached saturation for each open-ended question. The flag officers identified characteristics consistent with published literature from other fields regarding effective leadership. They endorsed USU's role in achieving their leadership positions and suggested areas for improvement. Characteristics of effective leadership (transformational leadership style) identified by the flag officers surveyed in this study are consistent with the literature from other fields. These finding have important implications for leadership education at USU and potentially other institutions. The results also provide additional data to support the notion that

  17. RIMS: The Research Impact Measurement Service at the University of New South Wales

    Science.gov (United States)

    Drummond, Robyn; Wartho, Richard

    2009-01-01

    In 2005, the Library at UNSW began a comprehensive restructuring process that fundamentally changed the provision of services to its academic community. A primary aim of this process was to increase flexibility of service development and delivery and so to improve research support. The motivation for reformed services arose from considerations…

  18. [Evaluation of diagnostic and therapeutic services in German university hospitals for adults with autism spectrum disorder (ASD)].

    Science.gov (United States)

    Michel, T M; Sheldrick, A J; Frentzel, T G; Herpertz-Dahlmann, B; Herpertz, S; Habel, U; Bruegmann, E; Schneider, K; Schneider, F

    2010-07-01

    Autism spectrum disorders (ASD), are pervasive developmental disorders, which are defined by qualitative impairment in reciprocal social interaction and communication as well as by stereotyped repetitive behaviour. Newer epidemiological studies report a prevalence of 1 %. However, parents and self-help organisations report a considerable lack of diagnostic services, especially in the university hospital setting. In order to receive funding for adequate treatment at an "autism therapy centre", a Consultant psychiatrist has to diagnose ASD. We assessed the diagnostic and therapeutic facilities for adults with ASD by sending out questionnaires to 33 German university hospitals. Furthermore, we evaluated the demographic data of the first 74 patients that presented at the specialist clinic for adults with ASD at the Department for Psychiatry and Psychotherapy, RWTH Aachen University. At the time of the evaluation, only 9 university hospitals in Germany offered a specialist clinic for diagnostics and/or treatment for adults with ASD. A comorbid psychiatric disorder was diagnosed in 52.9 % of the patients presenting at the specialist clinic for adult ASD. These were mostly mental retardation and affective disorders. The most common differential diagnosis for the patients presenting at the service were affective and personality disorders. There is still great need of specialist services at university hospitals in Germany for adults with ASD, although more services have been established over the past few years. Over half of the patients with ASD had other psychiatric comorbid disorders, which were mostly mental retardation and affective disorders. The most common differential diagnosis for patients presenting at the clinics were personality disorders and depression. (c) Georg Thieme Verlag KG Stuttgart-New York

  19. A Survey on the Infrastructures and Skills Necessary to Establish Electronic Reference Services at Ferdowsi University of Mashhad

    Directory of Open Access Journals (Sweden)

    Mehri Parirokh

    2014-12-01

    The study population were all librarians working in the Reference Services, information and Public services in Libraries of Ferdowsi University of Mashhad (32 person. Interviews were conducted with one of the administrative staff at the Central Library. The checklist was completed with the help of the head of each library. The findings showed that about 35% of reference librarians using less electronic reference services. in this field, Others evaluate themselves as moderate. And all the librarians (100 percent were mentioned that offer of electronic reference services is necessary. Meanwhile, only 28% believed that librarians have the Technology skills and nearly 50% believe that they have the searching skills. In this regard, more than 60% of librarians said they have suitable skills. Based on the finding and the gap between present and ideal situation it seems that the usage rate of technology in its ideal form has the deepest gap and with the librarian's individual skills has not it.

  20. Athletes' and coaches' perceptions of sport psychology services offered by graduate students at one NCAA Division I university.

    Science.gov (United States)

    Gentner, Noah B; Fisher, Leslee A; Wrisberg, Craig A

    2004-02-01

    In recent years, there have been increasing calls for graduate programs in sport psychology to include supervised practicum experiences. While supervision and applied experience is vital to the professional growth of graduate students, periodic evaluations are also needed to determine students' effectiveness in providing sport psychology services. This study represented an initial attempt to assess athletes' and coaches' perceptions of services provided by graduate students at one NCAA Division I university. Analyses showed 118 participants' ratings of consultants' effectiveness were comparable to those provided by U.S. Olympic athletes for professional consultants in earlier research by Gould, Murphy, Tammen, and May.

  1. Patients' satisfaction towards radiological service and associated factors in Hawassa University Teaching and referral hospital, Southern Ethiopia.

    Science.gov (United States)

    Mulisa, Teshome; Tessema, Fasil; Merga, Hailu

    2017-06-26

    Patient satisfaction, one of the main components of quality of care, is a crucial phenomenon for the overall health care delivery system. Even though a number of studies have been conducted about patient satisfaction in different health services, studies in radiology services are flimsy in Ethiopia. This study aimed at assessing patient satisfaction towards radiological service and associated factors in Hawassa University Teaching and Referral hospital. An institution based cross-sectional study was conducted among 321 adult patients presented for radiological service in the study area using stratified sampling technique. Patient satisfaction was measured using SERVQUAL (Service Quality) tool that consisted of seven items: accessibility, quality of radiological service, courtesy of radiology staff, existence of good communication with service provider and desk worker, physical environment and privacy technique. Exit interviews of patients were conducted using a structured and pretested questionnaire. Data was collected by three grade ten completed trained data collectors from May 12 to May 28, 2016. Multiple logistic regressions were used to identify independent factors associated with patient satisfaction on radiological services using SPSS version 21. The overall patient satisfaction towards radiological service was 71.6%. Satisfaction to accessibility of the service was 84.5% while it was 80.6% to courtesy of the staff. Similarly, 81.6% reported satisfied with quality of the service and 59.4% and 71% of reported satisfied with physical environment and radiological service provider respectively. On the other hand, 99.7% of the respondents were dissatisfied with privacy of the service. The study revealed that patients who attended primary school (AOR = 0.317, 95% CI: 0.11-0.88), unemployed patients (AOR = 0.067, 95% CI: 0.007-0.622) and patients who had short waiting time to enter into examination room less than one hour (AOR = 4.12, 95% CI: 1.4-11.62) were

  2. BioCatalogue: a universal catalogue of web services for the life sciences.

    Science.gov (United States)

    Bhagat, Jiten; Tanoh, Franck; Nzuobontane, Eric; Laurent, Thomas; Orlowski, Jerzy; Roos, Marco; Wolstencroft, Katy; Aleksejevs, Sergejs; Stevens, Robert; Pettifer, Steve; Lopez, Rodrigo; Goble, Carole A

    2010-07-01

    The use of Web Services to enable programmatic access to on-line bioinformatics is becoming increasingly important in the Life Sciences. However, their number, distribution and the variable quality of their documentation can make their discovery and subsequent use difficult. A Web Services registry with information on available services will help to bring together service providers and their users. The BioCatalogue (http://www.biocatalogue.org/) provides a common interface for registering, browsing and annotating Web Services to the Life Science community. Services in the BioCatalogue can be described and searched in multiple ways based upon their technical types, bioinformatics categories, user tags, service providers or data inputs and outputs. They are also subject to constant monitoring, allowing the identification of service problems and changes and the filtering-out of unavailable or unreliable resources. The system is accessible via a human-readable 'Web 2.0'-style interface and a programmatic Web Service interface. The BioCatalogue follows a community approach in which all services can be registered, browsed and incrementally documented with annotations by any member of the scientific community.

  3. Patients' experience of using primary care services in the context of Indonesian universal health coverage reforms.

    Science.gov (United States)

    Ekawati, Fitriana Murriya; Claramita, Mora; Hort, Krishna; Furler, John; Licqurish, Sharon; Gunn, Jane

    2017-01-01

    The World Health Organization (WHO) recommendation on universal coverage has been implemented in Indonesia as Jaminan Kesehatan Nasional (JKN). It was designed to provide people with equitable and high-quality health care by strengthening primary care as the gate-keeper to hospitals. However, during its first year of implementation, recruitment of JKN members was slow, and the referral rates from primary to secondary care remained high. Little is known about how the public views the introduction of JKN or the factors that influence their decision to enroll in JKN. This research aimed to explore patients' views on the implementation of JKN and factors that influence a person's decision to enroll in the JKN scheme. This study was informed by interpretative phenomenological analysis (IPA) methodology to understand patients' views. The interview participants were purposively recruited using maximum variation criteria. The data were gathered using in-depth interviews and was conducted in Yogyakarta from October to December 2014. The interviews were transcribed, translated and analyzed using IPA analysis. Twenty three participants were interviewed from eight primary care clinics. Three superordinate themes: access, trust, and separation anxiety were identified which impacted on the uptake of JKN. Participants acknowledged that whilst primary care clinics were conveniently located, access was often complicated by long waiting times and short opening hours. Participants also expressed lower levels of trust with primary care doctors compared to hospital and specialist care. They also reported a sense of anxiety that the current JKN regulation might limit their ability to access the hospital service guaranteed in the past. This study identified patients' views that could challenge the implementation of the gate-keeper role of primary care in Indonesia. While the patients valued the availability of medical care close to home, their lack of trust in primary care doctors and

  4. An investigation for attitudes of pre-service teachers who enter the university by aptitude examinations towards school experience course

    Directory of Open Access Journals (Sweden)

    Feryal BEYKAL ORHUN

    2016-07-01

    Full Text Available The aim of this study is to investigate the attitudes of pre-service teachers who enter to university by aptitude examination towards school experience course. Research was conducted with pre-service teachers who attended school experience course from the department of music teaching (n=34, art teaching (n=67 and physical teaching (n=42. In the study, whether the attitude scale scores of students differ or not by several variables were investigated. T-test and one way ANOVA techniques were used to analysis the data. According to analysis results, it can be said that the students’ attitudes towards school experience was positive in general. Furthermore, although there was no significant differences between the attitude scores according to gender, age, type of high school which they have graduated and gap between the high school and university in each department, higher attitude scores by some variables were emerged.

  5. Factors Affecting Mental Health Service Utilization Among California Public College and University Students.

    Science.gov (United States)

    Sontag-Padilla, Lisa; Woodbridge, Michelle W; Mendelsohn, Joshua; D'Amico, Elizabeth J; Osilla, Karen Chan; Jaycox, Lisa H; Eberhart, Nicole K; Burnam, Audrey M; Stein, Bradley D

    2016-08-01

    Unmet need for mental health treatment among college students is a significant public health issue. Despite having access to campus mental health providers and insurance to cover services, many college students do not receive necessary services. This study examined factors influencing college students' use of mental health services. Online survey data for 33,943 students and 14,018 staff and faculty at 39 college campuses in California were analyzed by using logistic regressions examining the association between students' use of mental health services and student characteristics, campus environment, and the presence of a formal network of campus mental health clinics. Nineteen percent of students reported current serious psychological distress in the past 30 days, and 11% reported significant mental health-related academic impairment in the past year. Twenty percent reported using mental health services while at their current college, 10% by using campus services and 10% off-campus services. Students on campuses with a formal network of mental health clinics were more likely than students at community colleges to receive mental health services (odds ratio [OR] range=1.68-1.69), particularly campus services (OR=3.47-5.72). Students on campuses that are supportive of mental health issues were more likely to receive mental health services (OR=1.22), particularly on campus (OR=1.65). Students with active (versus low) coping skills were consistently more likely to use mental health services. Establishing more campus mental health clinics, fostering supportive campus environments, and increasing students' coping skills may reduce unmet need for mental health services among college students.

  6. Edinburgh University, Schools and the Civil Service in the Early Twentieth Century

    Science.gov (United States)

    Anderson, Robert David

    2013-01-01

    This article is a case study of the relation between urban schooling and university education, using two main sources. Data on the schools attended by history students at Edinburgh University between 1899 and 1933 illustrate the diversity and social ranking of schools in the city. New higher grade schools had a key role in increasing access to…

  7. University-School-Community Partnership as Vehicle for Leadership, Service, and Change: A Critical Brokerage Perspective

    Science.gov (United States)

    Hopson, Rodney; Miller, Peter; Lovelace, Temple S.

    2016-01-01

    Using a critical brokerage perspective to advance theoretical insights in the development of a community university partnership and understanding of the organizational embeddedness of a community empowerment agency in Pittsburgh, PA, USA, this article suggests that partnerships between American universities and communities are perfect vehicles for…

  8. Engineering Public Private Partnerships (PPPs) in University Education Service Delivery in Africa

    Science.gov (United States)

    Odeleye, Donald A.

    2012-01-01

    University education remains a major player in the socio-economic revamping of Africa even though most African national governments have not leveraged the high output of the private sector for educational development. For the most part to date, private universities are running as parallels to their public counterparts. With fewer infrastructures,…

  9. ICT in Education: Evaluating the Concerns of the In-Service Students of Fiji National University

    Science.gov (United States)

    Dubey, Akash D.

    2016-01-01

    In recent times, most of the developing countries have concentrated themselves on evolving with the help of Information and Communication Technologies, Republic of Fiji being one of them. Fiji National University, one of the leading universities in Fiji has been playing a very important role for the development of the country. In this paper, the…

  10. Modeling the Impact of School-based Universal Depression Screening on Additional Service Capacity Needs: A System Dynamics Approach

    OpenAIRE

    Lyon, Aaron R.; Maras, Melissa A.; Pate, Christina M.; Igusa, Takeru; Stoep, Ann Vander

    2016-01-01

    Although it is widely known that the occurrence of depression increases over the course of adolescence, symptoms of mood disorders frequently go undetected. While schools are viable settings for conducting universal screening to systematically identify students in need of services for common health conditions, particularly those that adversely affect school performance, few school districts routinely screen their students for depression. Among the most commonly referenced barriers are concern...

  11. Financial Management at the Uniformed Services University of the Health Sciences

    National Research Council Canada - National Science Library

    Gimble, Thomas

    1997-01-01

    .... Specifically, we reviewed financial accounting procedures and related management controls to determine whether the Defense Finance and Accounting Service Denver Center Operating Location can produce...

  12. [Discriminative capacity of a simple question as a screening for hazardous and harmful alcohol consumption in a university medical service].

    Science.gov (United States)

    Becerra Martínez, Nelci; Gil Laverde, Fabián; Vivas Prieto, José Manuel

    2014-12-01

    Alcohol misuse has been recognized as a public health problem in universities. It is possible to achieve a preventive approach if early identification of people with risky and harmful drinking patterns is achieved. There are multiple screening instruments with acceptable sensitivity. The National Institute on Alcohol Abuse and Alcoholism (NIAAA) has recommended the use of a simple question to screen hazardous and harmful alcohol consumption in primary care and their incorporation into routine clinical practice. To determine the discriminative ability of a simple question as a screening in a student health service. We applied this question to 303 patients treated at a university medical service, followed by the AUDIT. Using AUDIT as a reference, the sensitivity and specificity of the simple question to detect hazardous and harmful alcohol consumption was 0.90 (95% CI: 0.68-0.98) and 0.76 (95% CI: 0.70-0.80), respectively, with a negative predictive value of 99.1%. The simple question can timely detect people with risky and harmful alcohol consumption in a university medical service. This requires implementing a systematic approach to timely identify and intervene in this problem.

  13. Treatment of Alcohol Intoxication at University Health Services: Examining Clinical Characteristics, Drinking Patterns, and Adherence with Referral.

    Science.gov (United States)

    Benningfield, Margaret M; Trucco, Elisa M; Barreira, Paul J; Greenfield, Shelly F

    2009-04-01

    OBJECTIVE: This study examines demographics, clinical characteristics, and drinking patterns of students presenting with alcohol intoxication at a university health service. PARTICIPANTS: The sample included one hundred students (50% female, 48% freshmen) treated for alcohol intoxication at university student health services. Complete medical charts were obtained for 80 students (43% female, 46% freshmen). METHODS: A prospective case review was performed between September 2005 and March 2006. RESULTS: Although males reported having more drinks before admission, drinking more frequently, and having more drinks per drinking day than females, there were no other gender differences. Freshmen comprised almost half the admissions, but there were no significant differences in drinking patterns across school years. While only 54% of students were given follow-up referrals, 72.2% of students complied with recommended referrals. Additional assessment information included alcohol use disorders sceening scores, history of previous alcohol intoxication and problems related to use, symptoms of anxiety and depression, and use of anti-depressant medication. CONCLUSIONS: These results suggest that further investigations of student characteristics and experiences prior to contact with university health services are warranted and may necessary to the development and implementation of programs to reduce harmful alcohol consumption.

  14. Developing E-science and Research Services and Support at the University of Minnesota Health Sciences Libraries

    Science.gov (United States)

    Johnson, Layne M.; Butler, John T.; Johnston, Lisa R.

    2013-01-01

    This paper describes the development and implementation of e-science and research support services in the Health Sciences Libraries (HSL) within the Academic Health Center (AHC) at the University of Minnesota (UMN). A review of the broader e-science initiatives within the UMN demonstrates the needs and opportunities that the University Libraries face while building knowledge, skills, and capacity to support e-research. These experiences are being used by the University Libraries administration and HSL to apply support for the growing needs of researchers in the health sciences. Several research areas that would benefit from enhanced e-science support are described. Plans to address the growing e-research needs of health sciences researchers are also discussed. PMID:23585706

  15. Developing E-science and Research Services and Support at the University of Minnesota Health Sciences Libraries.

    Science.gov (United States)

    Johnson, Layne M; Butler, John T; Johnston, Lisa R

    2012-01-01

    This paper describes the development and implementation of e-science and research support services in the Health Sciences Libraries (HSL) within the Academic Health Center (AHC) at the University of Minnesota (UMN). A review of the broader e-science initiatives within the UMN demonstrates the needs and opportunities that the University Libraries face while building knowledge, skills, and capacity to support e-research. These experiences are being used by the University Libraries administration and HSL to apply support for the growing needs of researchers in the health sciences. Several research areas that would benefit from enhanced e-science support are described. Plans to address the growing e-research needs of health sciences researchers are also discussed.

  16. Community projects based on Art & Health: A collaboration between the Faculty of Fine Arts at the Complutense University of Madrid and Madrid city council's Madrid Salud Service

    OpenAIRE

    Ávila, Noemí; Orellana, Ana M.; Claver, María Dolores; Borrego Hernando, Olga; Antúnez, Noelia; García Cano, Marta; Segura del Pozo, Javier; Belver, Manuel H.; Martínez Cortés, Mercedes; Martínez, Catalina; Jambers, Brigitte; Cortés, Fátima; Yeves, Laura; Soto, María del Carmen; Saavedra Macías, Francisco Javier (Coordinador)

    2017-01-01

    In 2011 the Faculty of Fine Arts at the Complutense University of Madrid, and Madrid City Council's Health Promotion and Prevention Service (Madrid Salud Service) signed a collaboration agreement for developing joint projects and activities. This mutual collaboration agreement has generated an extremely active working network, in which university students supported by health service professionals plus Faculty academics and researchers have designed, and developed, community projects based on ...

  17. Problematic Areas of Host University Support Services for Short-Term Mobility Students

    Science.gov (United States)

    Perez-Encinas, Adriana; Rodriguez-Pomeda, Jesus; Josek, Mikuláš

    2017-01-01

    The growing numbers of mobile students over the years made the provision of student services a key topic of interest for higher education institutions. In order to offer a better experience for international students, it is important to be aware of and assess their needs in relation to different sets of support services. The data used in this…

  18. Mature Age Pre-Service Teachers' Mathematics Anxiety and Factors Impacting on University Retention

    Science.gov (United States)

    Wilson, Sue

    2013-01-01

    The ability of primary (elementary) pre-service teachers to engage effectively in mathematics units in a rigorous program is vital to producing citizens who are able to use mathematics effectively in their lives. Mathematics anxiety affects pre-service primary teachers' engagement with and future teaching of mathematics. The study measured the…

  19. Implementing Universal National Service in Order to Comply with Clausewitz’s Remarkable Trinity

    Science.gov (United States)

    2002-01-01

    It is essential that the United States implement national service to reflect the balance between the people, the government and the military or more...the commitment of military forces. There are numerous benefits to be derived from mandatory national service , especially after events of 11 September

  20. Performance-Based Service Quality Model: An Empirical Study on Japanese Universities

    Science.gov (United States)

    Sultan, Parves; Wong, Ho

    2010-01-01

    Purpose: This paper aims to develop and empirically test the performance-based higher education service quality model. Design/methodology/approach: The study develops 67-item instrument for measuring performance-based service quality with a particular focus on the higher education sector. Scale reliability is confirmed using the Cronbach's alpha.…

  1. Developing University and Community Partnerships: A Critical Piece of Successful Service Learning

    Science.gov (United States)

    McDonald, James; Dominguez, Lynn A.

    2015-01-01

    The partnership between science and the environment in service-learning projects helps students to make greater connections to the world around them. Service learning provides many benefits to students, faculty, and communities within the context of a college course. However, to prevent frustration, it is important for faculty members to make a…

  2. What Happens when the University Meets the Community? Service Learning, Boundary Work and Boundary Workers

    Science.gov (United States)

    McMillan, Janice

    2011-01-01

    This article explores service learning via the lens of activity theory. Through this lens, it is identified as a form of "boundary work" in higher education, with educators identified as "boundary workers". Drawing on the data from a recent study, this paper analyses service learning as an often contradictory and tension-filled practice. The…

  3. The Effect of Digital Publishing on Technical Services in University Libraries

    Science.gov (United States)

    Hunter, Ben

    2013-01-01

    The past decade has brought enormous changes in scholarly communication, leading many libraries to undertake large-scale digital publishing initiatives. However, no study has investigated how technical services departments are changing to support these new services. Using change management as a theoretical framework, the investigator uses content…

  4. Military nursing research by students at the Graduate School of Nursing Uniformed Services University of the Health Sciences.

    Science.gov (United States)

    Abdellah, Faye G; Levine, Eugene; Sylvia, Barbara; Kelley, Patricia W; Saba, Virginia; Tenenbaum, Samantha

    2005-03-01

    Military nursing research has had a long and productive history. Today, much of this research is conducted under two programs, the TriService Nursing Research Program and the Graduate School of Nursing (GSN), both located at the Uniformed Services University of the Health Sciences in Bethesda, Maryland. This article will discuss the 150 military nursing research projects carried out by students at the GSN since its founding in 1992. Although most projects have been small in scope, they have obtained useful results. Some projects have served as the basis for larger-scale research studies, receiving funding from the TriService Nursing Research Program. Reports of all projects are available in an online database and some have been published in professional journals. This review concludes that the research produced by GSN students has been beneficial to students and to the military health system.

  5. Measuring the Quality of Service in the Financial Area of a Public University: Development and Validation of the Instrument

    Directory of Open Access Journals (Sweden)

    Víctor Manuel Alcantar Enríquez

    2014-12-01

    Full Text Available This research, consisting of a descriptive study with a non-experimental design, involved an analysis to determine the validity and reliability of an instrument composed of seventeen items aimed at assessing the quality of service in the financial area of a public university by means of four variables: tangibility, reliability, responsiveness and empathy. The methodological strategy included the design of the measuring instrument; verification of the validity of content and construct; and analysis of internal consistency by means of Cronbach’s alpha. The instrument was applied to 152 users of the service, attaining a reliability coefficient of 0.943. The results show that with respect to specific concepts, the questions were clear; nevertheless we found it necessary to relocate items and rename variables, which resulted in a valid and reliable instrument for measuring the quality of service in the context under study.

  6. 20 CFR 652.207 - How does a State meet the requirement for universal access to services provided under the Act?

    Science.gov (United States)

    2010-04-01

    ... 20 Employees' Benefits 3 2010-04-01 2010-04-01 false How does a State meet the requirement for universal access to services provided under the Act? 652.207 Section 652.207 Employees' Benefits EMPLOYMENT... Act, on a Statewide basis through: (i) Self-service; (ii) Facilitated self-help service; and (iii...

  7. Demographics and complaints of university students who sought help at a campus mental health service between 1987 and 2004

    Directory of Open Access Journals (Sweden)

    Maria Lilian Coelho de Oliveira

    Full Text Available CONTEXT AND OBJECTIVE: Client characterization is an important step in evaluating the services offered by campus counseling and mental health centers and in their further planning and development. The objectives here were to describe reported complaints and demographics among students who sought counseling/mental healthcare at a Brazilian campus mental health service over a 17-year period and to compare these characteristics with those of the general university student body. DESIGN AND SETTING: Retrospective study at the Psychological and Psychiatric Service for Students (SAPPE, Universidade Estadual de Campinas (Unicamp. METHODS: The participants were all of the 2,194 students who sought counseling/mental health care at SAPPE from 1987 to 2004. Information was obtained from clients’ clinical charts. Unicamp’s database was consulted for general information on its students. RESULTS: The findings indicated overrepresentation, among the clients, of undergraduates, female students, students from Brazilian states other than São Paulo, students living in the campus residence hall and those whose main source of income was a scholarship grant. We also found overrepresentation of Humanities and Arts students among the clients. The most frequently reported complaints were difficulties in interpersonal relationships, family conflicts and poor academic performance. CONCLUSION: Course level (undergraduate or postgraduate, study field, living in a university residential facility and reliance on a scholarship grant were found to influence the behavior of seeking mental health counseling among Brazilian university students in this study. Course level was found to influence the pattern of complaints reported at first contact with the mental health service.

  8. Sexual and reproductive health service needs of university/college students: updates from a survey in Shanghai, China.

    Science.gov (United States)

    Chen, Bin; Lu, Yong-Ning; Wang, Hong-Xiang; Ma, Qing-Liang; Zhao, Xiao-Ming; Guo, Jian-Hua; Hu, Kai; Wang, Yi-Xin; Huang, Yi-Ran; Chen, Pei

    2008-07-01

    To promote the provision of reproductive health services to young people by exploring the attitudes and perceptions of university students in Shanghai, China, toward reproductive health. From July 2004 to May 2006, 5 243 students from 14 universities in Shanghai took part in our survey. Topics covered the demands of reproductive health-care services, attitudes towards and experience with sex, exposure to pornographic material, and knowledge on sexual health and sexually transmitted infections (STIs)/AIDS. Of the 5 067 students who provided valid answer sheets, 50.05% were female and 49.95% were male, 14.86% were medical students, and 85.14% had non-medical backgrounds. A total of 38.4% of respondents had received reproductive health education previously. The majority of students supported school-based reproductive health education, and also acquired information about sex predominantly from books, schoolmates, and the Internet. Premarital sexual behavior was opposed by 17.7% of survey participants, and 37.5% could identify all the three types of STIs listed in the questionnaire. Although 83.7% knew how HIV is transmitted, only 55.7% knew when to use a condom and 57.8% knew that the use of condoms could reduce the risk of HIV infection. The reproductive health service is lagging behind current attitudes and demands of university students. Although students' attitudes towards sexual matters are liberal, their knowledge about reproductive health and STIs/AIDS is still limited. It is therefore necessary to provide effective and confidential reproductive health services to young people.

  9. OUTSOURCING OF LIBRARY SERVICES IN NIGERIAN UNIVERSITY LIBRARIES: THE PROS AND CONS

    National Research Council Canada - National Science Library

    Flora Okogwu

    2013-01-01

    .... This calls for the introduction of outsourcing in the library system. This study reviews some of the library services that are been outsourced in order to save cost and improve operational efficiency...

  10. Community service among college and university students: individual and institutional relationships.

    Science.gov (United States)

    Serow, R C; Dreyden, J I

    1990-01-01

    Increased interest in moral education and prosocial learning behavior has focused attention on the performance of community service by college students. Drawing from the literature on voluntary action and related fields, this study surveyed 1,960 students in eleven institutions of higher education in a southeastern state. Results revealed connections between frequency of community service and both individual and institutional characteristics. However, only two personal variables showed significant relationships to community service in each of the institutional categories: Spiritual/religious values were positively associated with service, while an emphasis on professional success was found to have a negative relationship. These findings offer fresh evidence of the importance of human values in the development of prosocial behavior.

  11. INPATIENTS SATISFACTION WITH NURSING SERVICES AT KING KHALID UNIVERSITY HOSPITAL, RIYADH, SAUDI ARABIA

    OpenAIRE

    Al-Doghaither, Abdulla H.

    2000-01-01

    Abstract: Recent development and changes in health care services in Saudi Arabia have encouraged a search a search for comprehensive and established measurements of the quality of care. Patient satisfaction with nursing care in particular has ferquently been used as a sensitive and objective measure of quality of hosiptal services. Objectives: The objectives of this study are: (1) to assess the level of inpatient satisfaction with nursing care (PSWC) in the various wards of the hospital; (2) ...

  12. Towards comprehensive early abortion service delivery in high income countries: insights for improving universal access to abortion in Australia

    Directory of Open Access Journals (Sweden)

    Angela Dawson

    2016-10-01

    Full Text Available Abstract Background Improving access to safe abortion is an essential strategy in the provision of universal access to reproductive health care. Australians are largely supportive of the provision of abortion and its decriminalization. However, the lack of data and the complex legal and service delivery situation impacts upon access for women seeking an early termination of pregnancy. There are no systematic reviews from a health services perspective to help direct health planners and policy makers to improve access comprehensive medical and early surgical abortion in high income countries. This review therefore aims to identify quality studies of abortion services to provide insight into how access to services can be improved in Australia. Methods We undertook a structured search of six bibliographic databases and hand-searching to ascertain peer reviewed primary research in English between 2005 and 2015. Qualitative and quantitative study designs were deemed suitable for inclusion. A deductive content analysis methodology was employed to analyse selected manuscripts based upon a framework we developed to examine access to early abortion services. Results This review identified the dimensions of access to surgical and medical abortion at clinic or hospital-outpatient based abortion services, as well as new service delivery approaches utilising a remote telemedicine approach. A range of factors, mostly from studies in the United Kingdom and United States of America were found to facilitate improved access to abortion, in particular, flexible service delivery approaches that provide women with cost effective options and technology based services. Standards, recommendations and targets were also identified that provided services and providers with guidance regarding the quality of abortion care. Conclusions Key insights for service delivery in Australia include the: establishment of standards, provision of choice of procedure, improved provider

  13. Towards comprehensive early abortion service delivery in high income countries: insights for improving universal access to abortion in Australia.

    Science.gov (United States)

    Dawson, Angela; Bateson, Deborah; Estoesta, Jane; Sullivan, Elizabeth

    2016-10-22

    Improving access to safe abortion is an essential strategy in the provision of universal access to reproductive health care. Australians are largely supportive of the provision of abortion and its decriminalization. However, the lack of data and the complex legal and service delivery situation impacts upon access for women seeking an early termination of pregnancy. There are no systematic reviews from a health services perspective to help direct health planners and policy makers to improve access comprehensive medical and early surgical abortion in high income countries. This review therefore aims to identify quality studies of abortion services to provide insight into how access to services can be improved in Australia. We undertook a structured search of six bibliographic databases and hand-searching to ascertain peer reviewed primary research in English between 2005 and 2015. Qualitative and quantitative study designs were deemed suitable for inclusion. A deductive content analysis methodology was employed to analyse selected manuscripts based upon a framework we developed to examine access to early abortion services. This review identified the dimensions of access to surgical and medical abortion at clinic or hospital-outpatient based abortion services, as well as new service delivery approaches utilising a remote telemedicine approach. A range of factors, mostly from studies in the United Kingdom and United States of America were found to facilitate improved access to abortion, in particular, flexible service delivery approaches that provide women with cost effective options and technology based services. Standards, recommendations and targets were also identified that provided services and providers with guidance regarding the quality of abortion care. Key insights for service delivery in Australia include the: establishment of standards, provision of choice of procedure, improved provider education and training and the expansion of telemedicine for medical

  14. Competition on the University Educational Services Market in Romania and the Protection of Students’ Rights and Interests

    Directory of Open Access Journals (Sweden)

    Gabriel Brătucu

    2017-05-01

    Full Text Available This article aims to quantify the degree in which Romanian students’ rights and interests are protected. The authors have conducted a comparative analysis of a descriptive type of five representative university centres in Romania, followed by a quantitative research among students within these centres. Through an exploratory empirical research of a quantitative type, 438 students were interviewed, the results obtained determining the extent in which study programs pursued by respondents live up to student expectations and succeed to satisfy them. Student perception on the services offered in the five university centres considered were also quantified, having identified student intentions regarding their professional path, namely the extent in which there is a continuity between the job and the graduated field of study. Based on the results obtained, the authors recommend to the management of Romanian universities to develop efficient strategies that can afford the protection of students’ rights and interests, to permanently identify the needs of the actual and potential customers and to adapt the offer of educational services according to existing requirements on the labor market.

  15. [The short-term effects of air pollution on mortality. The results of the EMECAM project in Saragossa, 1991-1995. Estudio Multicéntrico Español sobre la Relación entre la Contaminación Atmosférica y la Mortalidad].

    Science.gov (United States)

    Arribas Monzón, F; Alcalá Nalvaiz, T; Abad Díez, J M; Navarro Elipe, M; Martos Jiménez, M del C; Rabanaque Hernández, M J; Zapatero Molinera, S; Muniesa Casamayor, E

    1999-01-01

    To assess the short-term impact of pollution on the respiratory death rate in the city of Saragossa throughout the 1991-1995 period and to pinpoint whether any differences exists in terms of age and time of the year. The relationship of daily concentrations of smog and SO2 to the daily deaths due to respiratory diseases (CIE-9 460-486) and chronic lung blockage disease and similar EPOC-EA (490-496) was analyzed using Poisson models in keeping with the EMECAM procedure. Possible differences in the impact on those below and over age 70 and according to the six-month period in question were researched. Relative risks (RR) and 95% confidence, intervals (CI95%) WERE CALCULATED FOR 10 micrograms/m3 rises in pollutant. A relationship was found to exist between the respiratory and smog death rate (RR 1.028 CI95% 1.006-1051), the highest risk being during the six-months period of warm weather. For those individuals over age 70, the relationship remained the same throughout this six-month period and was negative for those individuals under age 70. The RR's for the death rate based on EPOC-EA were, overall, 1.038 (CI95% 1.002-1075) and of 1.068 (CI95%: 1.004-1.137) for the six-month period of warm weather. The SO2 pollution showed a positive relationship to the respiratory death rate for the warm period for all ages, RR 1.093 (CI95%: 1.006-1.187) and for those under age 70 (RR 1.240 CI95%: 1.028-1.496). The impact was not conclusive for the cases of pneumonia. Low levels of air pollution can have a significant impact on the respiratory death rate, especially among the elderly and during the six-month period of warm weather.

  16. Universalization of access to modern energy services in Indian households-Economic and policy analysis

    Energy Technology Data Exchange (ETDEWEB)

    Reddy, B. Sudhakara, E-mail: sreddy@igidr.ac.i [Indira Gandhi Institute of Development Research, Goregaon (E), Mumbai 400 065 (India); Balachandra, P. [Department of Management Studies, Indian Institute of Science, Bangalore 560 012 (India); Nathan, Hippu Salk Kristle [Indira Gandhi Institute of Development Research, Goregaon (E), Mumbai 400 065 (India)

    2009-11-15

    Provision of modern energy services for cooking (with gaseous fuels) and lighting (with electricity) is an essential component of any policy aiming to address health, education or welfare issues; yet it gets little attention from policy-makers. Secure, adequate, low-cost energy of quality and convenience is core to the delivery of these services. The present study analyses the energy consumption pattern of Indian domestic sector and examines the urban-rural divide and income energy linkage. A comprehensive analysis is done to estimate the cost for providing modern energy services to everyone by 2030. A public-private partnership-driven business model, with entrepreneurship at the core, is developed with institutional, financing and pricing mechanisms for diffusion of energy services. This approach, termed as EMPOWERS (entrepreneurship model for provision of wholesome energy-related basic services), if adopted, can facilitate large-scale dissemination of energy-efficient and renewable technologies like small-scale biogas/biofuel plants, and distributed power generation technologies to provide clean, safe, reliable and sustainable energy to rural households and urban poor. It is expected to integrate the processes of market transformation and entrepreneurship development involving government, NGOs, financial institutions and community groups as stakeholders.

  17. Undergraduate Research and Service-Learning Programs in a Kinesiology Program at a Teaching University

    Science.gov (United States)

    O, Jenny; Sherwood, Jennifer J.; Yingling, Vanessa R.

    2017-01-01

    High-impact practices foster student success, but faculty faced with heavy teaching loads and lack of resources and infrastructure are challenged to implement such practices. Kinesiology faculty at California State University, East Bay collaborated to implement two student programs: Kinesiology Research Group and Get Fit! Stay Fit! The Kinesiology…

  18. Information and Communication Technology (ICT) in the Service of the National Open University of Nigeria

    Science.gov (United States)

    Enuku, Usiwoma Evawoma; Ojogwu, C. N.

    2006-01-01

    This paper discusses some of the major issues in the operation of the National Open University of Nigeria (NOUN). The paper presents a brief development of the concept of distance education in Nigeria and the development of flexible open distance learning through the application of Information and Communication Technology (ICT). The paper also…

  19. Improving Self Service the Six Sigma Way at Newcastle University Library

    Science.gov (United States)

    Kumi, Susan; Morrow, John

    2006-01-01

    Purpose: To report on the collaborative project between Newcastle University Library and 3M which aimed to increase self-issue levels using six sigma methodology. Design/methodology/approach: The six-month long project is outlined and gives an insight into the process improvement methodology called six sigma. An explanation of why we ran the…

  20. A Legacy of Sacrifice and Honor: Celebrating Tribal Resilience and Military Service at Haskell Nations University

    Science.gov (United States)

    Warrington, Jacinta

    2017-01-01

    Haskell Indian Nations University opened 133 years ago, on September 17, 1884, as the U.S. Training and Industrial School--one of three original tribal boarding schools funded by the United States Congress. Three years later the school changed its name to Haskell Institute in honor of Chase Dudley Haskell, a U.S. representative from the Second…

  1. Strategies for Professors Who Service the University to Earn Tenure and Promotion

    Science.gov (United States)

    Gentry, Ruben; Stokes, Dorothy

    2015-01-01

    Tenure and promotion are great aspirations for college professors. They are indicators of success in the professions. Universities stipulate in their official documents and numerous higher education publications specify what professors must achieve in order to earn tenure and promotion; which almost always cite effectiveness in teaching, research,…

  2. University Library Strategy Development: A Conceptual Model of Researcher Performance to Inform Service Delivery

    Science.gov (United States)

    Maddox, Alexia; Zhao, Linlin

    2017-01-01

    This case study presents a conceptual model of researcher performance developed by Deakin University Library, Australia. The model aims to organize research performance data into meaningful researcher profiles, referred to as researcher typologies, which support the demonstration of research impact and value. Three dimensions shaping researcher…

  3. New Strategies in Library Services Organization: Consortia University Libraries in Spain

    Directory of Open Access Journals (Sweden)

    Miguel Duarte Barrionuevo

    2017-09-01

    Full Text Available New political, economic, and technological developments, as well as the growth of information markets, in Spain have created a foundation for the creation of library consortia. The author describes the process by which different regions in Spain have organized university library consortia.

  4. International Civic Engagement: From Development Studies and Service-Learning, to Miami University-Dominica Partnerships

    Directory of Open Access Journals (Sweden)

    Thomas Klak

    2012-04-01

    Full Text Available During the past four years, faculty, students, and staff from Miami University have been cultivating civic engagement relationships with citizens of the Commonwealth of Dominica, in the Eastern Caribbean. For members of the Miami University community, this has been an effort to create opportunities for learning and scholarship through partnerships with people in the Global South who are working for community empowerment, progressive change, and sustainable development. For our Dominican counterparts, benefits include financial inputs, manual labor, relevant research projects, and an outside interest in contributing positively to ameliorating their community challenges. We work to base the Miami University-Dominica relationships on trust, long-term commitment, and mutuality, so that the benefits go back and forth in myriad ways. The result has been a set of relationships across international borders and cultural differences that is more fulfilling for both sides than typical study abroad, research, or ecotourism encounters in the Global South. This paper describes the conceptual underpinnings of this international civic engagement, and recounts three examples of the kinds of community groups and activities that the partnerships involve. We also note where the project has encountered constraints and limitations, and our next steps in the effort. We hope this example can serve as a template and motivation for other university groups to commit to cultivating civic engagement relationships with people and communities in the Global South. KEYWORDScivic engagement; community engagement; community partnerships; sustainability

  5. Analysis of Pre-Service Social Sciences Teachers' Geography Perceptions through Metaphors: Case of Dumlupinar University

    Science.gov (United States)

    Sahin, Süleyman Hilmi

    2016-01-01

    The purpose of this study was to try to explain the perceptions of undergraduate students regarding geography concept using metaphors. A total of 192 students studying in the Department of Social Studies at Kütahya Dumlupinar University in the academic year 2014-2015 participated in this research. In the study following questions were searched to…

  6. Enhancing the Student Experience through Service Design: The University of Derby Approach

    Science.gov (United States)

    Baranova, Polina; Morrison, Sue; Mutton, Jean

    2011-01-01

    The student experience in higher education is firmly placed at the top of the strategic agenda for the majority of higher education institutions (HEIs) in the UK at present. In the current climate of public cuts, universities increasingly have to strike a delicate balance between cost efficiencies and delivery of the high-quality university…

  7. "Out of the Circle": International Students and the Use of University Counselling Services

    Science.gov (United States)

    Ang, Pius L. D.; Liamputtong, Pranee

    2008-01-01

    In this paper, we attempt to gain a greater understanding of the adjustment experiences of international students from Mainland China in their first year at university. Three themes emerge from our data: lack of confidence in speaking English; the preference for using family, partners and close friends as their support networks to deal with…

  8. Designing the Search Service for Enterprise Portal based on Oracle Universal Content Management

    Science.gov (United States)

    Bauer, K. S.; Kuznetsov, D. Y.; Pominov, A. D.

    2017-01-01

    Enterprise Portal is an important part of an organization in informative and innovative space. The portal provides collaboration between employees and the organization. This article gives a valuable background of Enterprise Portal and technologies. The paper presents Oracle WebCenter Portal and UCM Server integration in detail. The focus is on tools for Enterprise Portal and on Search Service in particular. The paper also presents several UML diagrams to describe the use of cases for Search Service and main components of this application.

  9. Prevalence of thrombocytopenia among pregnant women attending antenatal care service at Gondar University Teaching Hospital in 2014, northwest Ethiopia.

    Science.gov (United States)

    Asrie, Fikir; Enawgaw, Bamlaku; Getaneh, Zegeye

    2017-01-01

    Thrombocytopenia is a common hematologic abnormality during pregnancy. Pregnant women with thrombocytopenia have a higher risk of bleeding excessively during or after childbirth, particularly if they need to have a cesarean section or other surgical intervention during pregnancy, labor or in the puerperium. The main aim of this study was to determine the prevalence of thrombocytopenia among pregnant women attending antenatal care service at Gondar University Hospital, northwest Ethiopia. A cross-sectional study was used to assess the prevalence of thrombocytopenia among pregnant women attending antenatal care service at Gondar University Hospital from January to April 2015. A total of 217 pregnant women were included in the study and a structured pretested questionnaire was used to obtain sociodemographic information, nutritional factors, obstetrics and gynecological factors, history and clinical condition. Blood samples were collected for platelet count and other platelet parameters, which were determined by using SysmexKX 21 automation. The data were entered to Epi info version 6 software and analyzed using SPSS version 20 software. Bivariable and multivariable statistical analyses were used to evaluate the effect of independent variable over the dependent variable. A p-value of service at Gondar University Hospital participated in the study. Thrombocytopenia among 19 pregnant women showed a prevalence of 8.8%. The mean ± standard deviation platelet count was 238.85×10(9)/L (±74.57). Thrombocytopenia was significantly associated with patients who lived rurally (crude odds ratio =4.3, 95% confidence interval 1.48-12.76). The prevalence of thrombocytopenia was 8.8% predominantly with mild type of thrombocytopenia. Thrombocytopenia was higher among pregnant women who lived rurally. Therefore, health care providers should screen routinely for thrombocytopenia to avoid excessive bleeding during pregnancy, especially in women who live rurally.

  10. 77 FR 33895 - Universal Service Contribution Methodology; a National Broadband Plan for Our Future

    Science.gov (United States)

    2012-06-07

    ... contribution insofar as they may be viewed as telecommunications services? How would that impact the current..., Telecommunications Access Policy Division, Wireline Competition Bureau, 445 12th Street SW., Room 5-A452, Washington... Vickie Robinson, Deputy Chief, Telecommunications Access Policy Division, Wireline Competition Bureau at...

  11. 78 FR 16808 - Connect America Fund; High-Cost Universal Service Support

    Science.gov (United States)

    2013-03-19

    ... Internet access as well as voice service. As part of this undertaking, the Commission reformed legacy high... by Silver Star Telephone Company, Inc. on May 25, 2012 is granted in part to the extent described... Supplement to Application for Review filed by Silver Star Telephone Company, Inc. on June 22, 2012 is granted...

  12. Service quality in education at Addis Ababa University: the case of ...

    African Journals Online (AJOL)

    The servqual model is used as an instrument methodology to measure the service quality vis-à-vis Tangibles, Reliability, Responsiveness, Assurance, and Empathy. Primary data pertaining to the research was collected from randomly selected students' drawn from the five departments' under Faculty of Business and ...

  13. Modeling Universal Design for Learning Techniques to Support Multicultural Education for Pre-Service Secondary Educators

    Science.gov (United States)

    Pearson, Mary

    2015-01-01

    As with all levels of education, secondary level classrooms, typically from grades fifth or sixth to grade twelve, are increasingly becoming more diverse as the population of students changes in the Unites States. Pre-service mid-level or secondary level educators need increased training on how they can best teach in a multicultural setting to…

  14. Advocating Service Learning for Developing Citizenship in University Students in South Africa

    Science.gov (United States)

    Dorasamy, Nirmala; Pillay, Soma

    2010-01-01

    An effective and efficient public sector is largely dependent on employees who accept the responsibility for providing high-quality public services. It can be argued that public management students, as future employees in the public sector, need to be educated for responsible citizenship. Higher education institutions in South Africa are expected…

  15. Not Nearly Enough Geography! University Provision for England's Pre-Service Primary Teachers

    Science.gov (United States)

    Catling, Simon

    2017-01-01

    Research into geography provision in primary initial teacher education [ITE] courses in the United Kingdom and worldwide is very limited. England educates pre-service primary teachers of 5-11 year olds to be "generalists" who teach the full range of curriculum subjects, including geography. This article identifies that the provision of…

  16. Alcohol Use in Students Seeking Primary Care Treatment at University Health Services

    Science.gov (United States)

    Zakletskaia, Larissa; Wilson, Ellen; Fleming, Michael Francis

    2010-01-01

    Objective: Given the high rate of at-risk drinking in college students, the authors examined drinking behaviors and associated factors in students being seen in student health services for primary care visits from October 30, 2004, to February 15, 2007. Methods: Analyses were based on a Health Screening Survey completed by 10,234 college students…

  17. Evaluation of integrated psychological services in a university-based primary care clinic.

    Science.gov (United States)

    Sadock, Elizabeth; Auerbach, Stephen M; Rybarczyk, Bruce; Aggarwal, Arpita

    2014-03-01

    Primary care is increasingly moving toward integration of psychological services; however few studies have been conducted to test the efficacy of such an integrated approach. This paper presents a program evaluation of psychological services provided by doctoral trainees in clinical and counseling psychology within a primary care clinic at an urban academic medical center. It includes: (1) a description of the program, including types of patients served, their presenting problems, and treatments administered and; (2) evidence of the impact of behavioral health services on primary care patients' emotional adjustment and progress on behavioral goals. Intake and follow-up measures of depression, anxiety, smoking, insomnia, chronic pain, and weight loss were collected on 452 adult patients (mean age = 52; 59 % African-American; 35 % uninsured) who were provided brief interventions (mean visits = 2.2) over a 16-month period. Although conclusions are limited by the lack of a control or comparison group, preliminary findings indicate that the integrated behavioral health services provided were effective. Implications and future directions are discussed.

  18. Pre-Service Teachers as Lifelong Learners: University Facilities for Promoting Their Professional Development

    Science.gov (United States)

    Köksal, Necla; Çögmen, Suna

    2013-01-01

    Problem Statement: Many countries pay more attention to the modern concept of lifelong learning as an educational issue with the Bologna Process. As higher education has a significant role to play in the lifelong learning of teachers, pre-service teachers need supportive learning environments that foster the culture of lifelong learning at the…

  19. Assessment of Utilization of Internet Facilities among Pre-Service Teachers in University of Ilorin, Nigeria

    Science.gov (United States)

    Ogunlade, Oyeronke Olufunmilola; Fagbola, Oluwafunmilayo Faith; Ogunlade, Amos Akindele; Amosa, Abdulganiyu Alasela

    2015-01-01

    The use of the Internet can further equip teachers by providing them with the latest information on their discipline. The purpose of technology in teacher training is to provide pre-service teachers with the capability of integrating computer technologies into curriculum and instructional activities.This study therefore assessed the internet…

  20. National Strategy for Promotion of Russian Universities in the World Market of Education Services

    Science.gov (United States)

    Mushketova, Natalia; Bydanova, Elizaveta; Rouet, Gilles

    2018-01-01

    Purpose: The export of Russian educational services worldwide was not considered by the Russian Government as a full-fledged economic sector until recently. However, the situation has changed since the early 2000s, when in 2002, the Russian Government approved the national strategy for higher education promotion abroad and since then has been…

  1. The Experience of Positioning the University at the Educational Services Market

    Science.gov (United States)

    Dorozhkin, Evgenij M.; Akimova, Olga B.; Lazarev, Alexander V.; Spylaev, Dmitriy O.; Kornilov, Alexander S.

    2016-01-01

    The relevance of the problem under study is based on the necessity to find the most productive method of positioning a higher educational organization at the educational services market within the conditions of transfer from the centrally planned economy to a market economy and changing of the thinking format of the young generation. The purpose…

  2. "Feed from the Service": Corruption and Coercion in State-University Relations in Central Eurasia

    Science.gov (United States)

    Osipian, Ararat L.

    2009-01-01

    Education in Central Eurasia has become one of the services most affected by corruption. Corruption in academia, including bribery, extortion, embezzlement, nepotism, fraud, cheating, and plagiarism, is reflected in the region's media and addressed in a few scholarly works. This article considers corruption in higher education as a product of…

  3. Military physician recruitment and retention: a survey of students at the Uniformed Services University of the Health Sciences.

    Science.gov (United States)

    Holmes, Samuel L; Lee, Daniel J; Charny, Grigory; Guthrie, Jeff A; Knight, John G

    2009-05-01

    Recent strategies employed in response to military physician recruitment shortfalls have consisted of increasing financial incentives for students in the Health Professions Scholarship Program (HPSP) while offering no increased incentive for attendance at the Uniformed Services University of the Health Sciences (USUHS). To gauge the impact of these incentive increases on the decision of medical students to attend USUHS, a prospective e-mail survey of current USUHS medical students was conducted. The survey was distributed to 674 USUHS medical students from all four class years, of which 41% responded. Students were asked to prioritize incentives and disincentives for military service and USUHS, as well as respond to whether recent incentives applied solely to the HPSP would have affected their decision to attend USUHS. Data were assessed using a weighted scale with responses ranked highest receiving a score of 3, responses ranked second receiving a weighted score of 2, and those ranked third receiving a weighted score of 1. The total weighted sum for each question response across the respondent population was then tallied in aggregate and assigned a weighted score to identify factors consistently ranked highest among the students. Patriotic duty and serving uniformed personnel were ranked most appealing about military service. Combat and deployment considerations were ranked least appealing about military service. Also of note, numerous survey comment box responses highlighted the perceived advantages of pooling resources between the two programs to benefit military medical student recruitment and training. Survey results suggested that current enhanced financial incentives and shorter service obligation offered by the HPSP make attendance of USUHS less appealing for current USUHS students and may negatively impact recruitment and retention of USUHS medical officers. Commensurate incentives such as promotion and credit for time in service while attending USUHS were

  4. Hospital services quality assessment: hospitals of Kerman University of Medical Sciences, as a tangible example of a developing country.

    Science.gov (United States)

    Nekoei-Moghadam, Mahmood; Amiresmaili, Mohammadreza

    2011-01-01

    Although quality orientation is one of the main priorities of any progressive organization, quality evaluation in organizations providing services such as hospitals is one of the key challenges, because in this sector quality is determined by many intangible factors. Applying the service quality gap model is one of the common tools for quality evaluation in the service sector. This paper seeks to evaluate this issue. The present descriptive study was carried out through a cross-sectional method in 2008. The participants of this study were patients who had been referred to Kerman University of Medical Sciences hospitals. The sample comprised 385 patients, the data were collected by SERVQUAL as a standard questionnaire, and data analysis was carried out on 385 completed questionnaires. In all five dimensions of quality, a gap was observed between patients' perceptions and expectations as follows: Assurance: -1.28, Empathy: -1.36, Responsiveness: -1.80, Tangibles: -1.86 and Reliability: -1.69. A paired T-test showed that the differences between quality perceptions and expectations are significant (p value SERVQUAL approach to hospital services of a developing country.

  5. Evaluasi Sistem Informasi Kendaraan (GF Service di Binus University Berdasarkan Kerangka Cobit pada Domain Delivery and Support

    Directory of Open Access Journals (Sweden)

    Tangkas Udiono

    2015-03-01

    Full Text Available Information Systems Audit is an activity that is carried out in a company that aims to ensure compliance with existing policies. General Services is one of the units in BINUS University whose activities in the form of services such as Transportation and Document Courier, Copy Centre and General Facility.However, this study is limited to the Transportation and Document Courier unit that uses an online reservation application gfservice.binus.ac.id. Maturity level of the existing information systems in Directorate General Services specifically Transportation and Document Courier based on COBIT Maturity Model is 2,951(Repeatable but Intuitive or approaching from the standards set by the International is 3:00, which means the process has been documented and communicated well. This study also conducted an evaluation of the quality ofinformation systems and quality of information available. The result is positive impact on users' satisfaction, that means the increases of information quality and the quality of information systems of GF Services would increase student and employee satisfaction, but it also explained the factors that affect success utilization of existing information systems in order to rise to the level to 4, which means managed and Measurable. The results of the regression analysis and correlation between the quality factors of information systems and the quality ofinformation on student satisfaction and employee are 38.2% and 48.1%; while the rest is influenced by other factors not addressed in this study.

  6. University Services for Regional Development : The case of Knowledge Management of Change Competence in Gotland

    OpenAIRE

    Ljungblom, Mia; Isaksson, Raine; Hallencreutz, Jacob

    2011-01-01

    One key element in organizational success should be the organization’s capacity to change and to develop new knowledge – to be a learning organization. A good knowledge management system assures that all relevant knowledge is being acquired and used in all activities. The practical aspects of change management should form an important part of the knowledge that needs to be managed in any organization and Universities could be seen as centres for knowledge management within different areas of ...

  7. [Michigan Technological University Pre-Service Teacher Enhancement Program]. [Includes a copy of the Student Guide

    Energy Technology Data Exchange (ETDEWEB)

    Anderson, C.S.; Yarroch, W.L.

    1993-04-27

    The Michigan Technological University Teacher Education Program received funding from the US Department of Energy for the purpose of providing capable and suitably inclined, MTU Engineering and Science students a chance to explore high school level science and mathematics teaching as a career option. Ten undergraduate students were selected from nominations and were paired with mentor teachers for the study. This report covers the experience of the first ten nominees and their participation in the program.

  8. [Michigan Technological University Pre-Service Teacher Enhancement Program]. Progress performance report

    Energy Technology Data Exchange (ETDEWEB)

    Anderson, C.S.; Yarroch, W.L.

    1993-04-27

    The Michigan Technological University Teacher Education Program received funding from the US Department of Energy for the purpose of providing capable and suitably inclined, MTU Engineering and Science students a chance to explore high school level science and mathematics teaching as a career option. Ten undergraduate students were selected from nominations and were paired with mentor teachers for the study. This report covers the experience of the first ten nominees and their participation in the program.

  9. Research support services to small and medium enterprises by university libraries in Uganda: An entrepreneurial and innovation strategy

    Directory of Open Access Journals (Sweden)

    Robert S. Buwule

    2017-01-01

    Full Text Available Background: Sub-Saharan Africa tops the list of poorest regions in the world. The region is characterised by poverty, high unemployment rates, hunger and disease. Small and medium enterprises (SMEs the world over contribute significantly towards social economic growth and have the potential if well harnessed to contribute towards the achievement of Sustainable Development Goals (SDGs and also reverse the cycle of poverty on the African continent. Most university libraries in the developed world have put in place strategies to re-engineer information on research and innovation (R&I for SMEs to support entrepreneurship and innovation programmes. However, university libraries in Africa are still lagging behind in this regard despite the fact that the region has the highest number of SMEs.Objectives: The objectives of this study were to: investigate how university libraries in Uganda are managing the universities’ research output; find out how the research output is disseminated to SMEs for their entrepreneurial activities, to understand how SMEs access and use R&I information for their entrepreneurial programmes; and propose feasible strategies of how best university libraries can re-engineer the dissemination of the research output for use by SMEs in their entrepreneurial endeavours.Method: The study used document analysis which is a qualitative data collection method. Empirical literature related to the research variables of the study was reviewed through systematic searching of manual and electronic documents on how university libraries treat their R&I information in relation to entrepreneurship.Results: The findings demonstrate that university libraries can re-engineer their R&I information services for SMEs through: repackaging R&I information in formats and languages easily accessible by SMEs; creating informal social networks for information sharing among SMEs; creation of R&I information library corners; University Library Consortia

  10. Pecan Street Smart Grid Extension Service at the University of Texas

    Energy Technology Data Exchange (ETDEWEB)

    McCracken, Brewster [Pecan Street Project, Inc., Austin, TX (United States)

    2014-02-11

    Through funding from the Department of Energy’s Electricity Delivery and Reliability Office, Pecan Street Inc., in partnership with Austin Energy and Oncor, developed and tested third- party data access platforms and services for Green Button offerings and for other home energy use data providers. As more utilities seek to offer Green Button-compliant data to their customers, the question continually arises of how this data can be used to help customers better manage their energy use.

  11. Mobile Phone and Short Message Service Appropriation, Usage and Behavioral Issues among University Students

    OpenAIRE

    Vimala Balakrishnan; Huck-Soo Loo

    2012-01-01

    Problem statement: This study aims to explore mobile phone and Short Message Service (SMS) usage among urbanized Malaysian youth. Uses and Gratification theory was used to explore mobile phone purchasing factors, reasons to use mobile phone and SMS, usage pattern and behavioral issues related to mobile phone and SMS. Structured questionnaire surveys and 24 h diaries were distributed to 417 students. Results show respondents consider brand, trend and price to be the three most important purcha...

  12. THE MECHANISM OF STRATEGIC, POLITICAL AND PROCESS MANAGEMENT OF THE QUALITY OF UNIVERSITY SERVICES

    Directory of Open Access Journals (Sweden)

    Andrii Cherkasov

    2017-11-01

    Full Text Available The purpose of this work is to justify the need to develop and implement a mechanism for managing the quality of higher education services, which will solve a number of pressing problems that have arisen at the national level, at the level of the higher education system and the level of individual higher education institutions. Methodology. This study is based on the use of ENQA standards and recommendations, as well as modern general methods and practice of quality management. Results. The functioning of the mechanism for managing the quality of higher education services should be considered at three levels of decision-making (three hierarchically subordinate components of the mechanism, which are as follows: strategic, political and process. It is determined that the management of a higher education institution, like any organization, is carried out at three levels of decision-making: strategic, tactical, and operational. The paper substantiated the content and features of the implementation of the functions of each component of the quality management mechanism. Practical implications. The work determined the components of strategic management of the quality of higher education institutions' services, which include: strategic analysis of the external environment and self-assessment of the educational institution, development of strategic plans, management of the implementation of the higher educational institution strategy. Value/originality. It is determined that the political management of the quality of higher education services includes a broad setting of goals of the higher education institution, which in turn is determined by senior management, set forth in written, formally announced (published and communicated to all staff and units of the higher education institution. The political goals of the education institution regarding quality are structured by functional and administrative management areas.

  13. Water and sanitation policies in Argentina: the challenge of universalizing services

    Directory of Open Access Journals (Sweden)

    Verónica L. Cáceres

    2014-08-01

    Full Text Available This article is aimed at contributing to the reflection and debate on the water and sanitation policies in Argentina. For this purpose, regulatory and institutional aspects are discussed regarding services management in the country. The paper also includes a characterization of the five stages of such policies that have marked the progress of the sector. Finally, the main challenges faced by the sector are mentioned as a conclusion.

  14. The Ohio State University.

    Science.gov (United States)

    CAUSE/EFFECT, 1978

    1978-01-01

    The three computer service facilities at Ohio State University in Columbus are described. Computer services are provided for: instructional purposes, public service activities, university management, the hospital information system, and student services. (BH)

  15. Makerere University College of Health Sciences’ role in addressing challenges in health service provision at Mulago National Referral Hospital

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    Sekandi Juliet

    2011-03-01

    Full Text Available Abstract Background Mulago National Referral Hospital (MNRH, Uganda’s primary tertiary and teaching hospital, and Makerere University College of Health Sciences (MakCHS have a close collaborative relationship. MakCHS students complete clinical rotations at MNRH, and MakCHS faculty partner with Mulago staff in clinical care and research. In 2009, as part of a strategic planning process, MakCHS undertook a qualitative study to examine care and service provision at MNRH, identify challenges, gaps, and solutions, and explore how MakCHS could contribute to improving care and service delivery at MNRH. Methods Key informant interviews (n=23 and focus group discussions (n=7 were conducted with nurses, doctors, administrators, clinical officers and other key stakeholders. Interviews and focus groups were tape recorded and transcribed verbatim, and findings were analyzed through collaborative thematic analysis. Results Challenges to care and service delivery at MNRH included resource constraints (staff, space, equipment, and supplies, staff inadequacies (knowledge, motivation, and professionalism, overcrowding, a poorly functioning referral system, limited quality assurance, and a cumbersome procurement system. There were also insufficiencies in the teaching of professionalism and communication skills to students, and patient care challenges that included lack of access to specialized services, risk of infections, and inappropriate medications. Suggestions for how MakCHS could contribute to addressing these challenges included strengthening referral systems and peripheral health center capacity, and establishing quality assurance mechanisms. The College could also strengthen the teaching of professionalism, communication and leadership skills to students, and monitor student training and develop courses that contribute to continuous professional development. Additionally, the College could provide in-service education for providers on professionalism

  16. THE MOTIVATION IN THE PERFORMANCE OF THE INSPECTION FUNCTIONS: INSPECTION SERVICE AT THE UNIVERSITY

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    Andrés Falcón Armas

    2014-06-01

    Full Text Available A summary of Hackman and Oldham job characteristics model (1976, 1980 is presented as follows. The five cores job dimensions and their relationships with the critical psychological states and with the personal and organisational outcomes are also defined. Likewise, observed is the modulatory role of self-efficiency variables, intensity of the personal development and self-satisfaction needs with the context. The predictive theoretical relationship model is related to the post of inspector of education in the field of educational organisations, including universities.

  17. After Abitur, First an Apprenticeship and then University? Why German Abitur Holders Are Taking Vocational Training in the Financial Services Sector

    Science.gov (United States)

    Pilz, Matthias

    2009-01-01

    In the financial services sector in Germany the proportion of trainees qualified to go on to university is particularly high. But what induces school leavers not to go (straight) to university? A written survey of over 500 trainees in the banking and insurance sectors examined the motivations for the choice of educational pathway. Only some of the…

  18. Prevalence of thrombocytopenia among pregnant women attending antenatal care service at Gondar University Teaching Hospital in 2014, northwest Ethiopia

    Directory of Open Access Journals (Sweden)

    Asrie F

    2017-06-01

    Full Text Available Fikir Asrie, Bamlaku Enawgaw, Zegeye Getaneh Department of Hematology and Immunohematology, School of Biomedical and Laboratory Sciences, College of Medicine and Health Sciences, University of Gondar, Gondar, Ethiopia Introduction: Thrombocytopenia is a common hematologic abnormality during pregnancy. Pregnant women with thrombocytopenia have a higher risk of bleeding excessively during or after childbirth, particularly if they need to have a cesarean section or other surgical intervention during pregnancy, labor or in the puerperium. The main aim of this study was to determine the prevalence of thrombocytopenia among pregnant women attending antenatal care service at Gondar University Hospital, northwest Ethiopia.Materials and methods: A cross-sectional study was used to assess the prevalence of thrombocytopenia among pregnant women attending antenatal care service at Gondar University Hospital from January to April 2015. A total of 217 pregnant women were included in the study and a structured pretested questionnaire was used to obtain sociodemographic information, nutritional factors, obstetrics and gynecological factors, history and clinical condition. Blood samples were collected for platelet count and other platelet parameters, which were determined by using SysmexKX 21 automation. The data were entered to Epi info version 6 software and analyzed using SPSS version 20 software. Bivariable and multivariable statistical analyses were used to evaluate the effect of independent variable over the dependent variable. A p-value of <0.05 was considered as statistically significant.Result: A total of 217 women receiving antenatal care service at Gondar University Hospital participated in the study. Thrombocytopenia among 19 pregnant women showed a prevalence of 8.8%. The mean ± standard deviation platelet count was 238.85×109/L (±74.57. Thrombocytopenia was significantly associated with patients who lived rurally (crude odds ratio =4.3, 95

  19. Patient satisfaction with anaesthesia services and associated factors at the University of Gondar Hospital, 2013: a cross-sectional study.

    Science.gov (United States)

    Gebremedhn, Endale Gebreegziabher; Chekol, Wubie Birlie; Amberbir, Wubet Dessie; Flatie, Tesera Dereje

    2015-08-26

    Patient satisfaction is the degree of fulfilling patients' anticipation which is an important component and quality indicator in anaesthesia service. It can be affected by anaesthetist patient interaction, perioperative anaesthetic management and postoperative follow up. No previous study conducted in our setup. The aim was to assess patient satisfaction with anaesthesia services and associated factors. Institutional based cross sectional study was conducted from April 15-30, 2013 at the University of Gondar referral and teaching hospital. All patients who were operated upon both under general and regional anaesthesia during the study period were included. Standardized questionnaire used for postoperative patient interview. Data was entered and analyzed using Statistical Package for Social Sciences (SPSS) window version 20. Chi Square test used to assess the association between each factor and the overall satisfaction of patients. The proportion of patients who said they were satisfied with anaesthesia services was presented in percentage. A total of 200 patients were operated upon under anaesthesia during the study period. Of these, a total of 156 patients were included in this study with a response rate of 78%. The overall proportion of patients who said they were satisfied with anaesthesia services was 90.4%. Factors that affected patient satisfaction negatively (dissatisfaction level and p value) were general anaesthesia (12.6%, P = 0.046), intraoperative awareness (50%, P = anaesthesia services was low in our setup compared with many previous studies. Factors that affected patient satisfaction negatively may be preventable or better treated. Awareness creation about the current problem and training need to be given for anaesthetists.

  20. Analysis of the rendering services individual register of phonoaudiology program of the Cauca University, Colombia

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    Ángela Eugenia Zúñiga-Pino

    2010-09-01

    Full Text Available The program of Phonoaudiology of the University of Cauca has included the systematization of RIPS in their practices: Integrated I, Integrated II and Community VII, VIII and IX semester. The systematization uses the communicative pathologies codes stipulated in the procedure manual for the practice of audiology MPPF-II of the Colombian Association of Audiology and Technical Annex 2 of the agreement 008, 2009. The aim of this study was to analyze the information available in the RIPS, about the procedures performed in communicative disorders and therapy evaluation in the periods 2004-2009. This analysis allowed knowing the behavior of communicative disorders and the number of procedures performed by the Audiology program at the University of Cauca in the areas of professional practice: speech, language and hearing; in addition to highlighting the impact on health of communication disorders by the program through pre-professional practices. For purposes of systematization the records in the first consultation, monitoring and control and tests practiced were took into account.

  1. Prison Library Services in Croatia Need Improvement to Meet International Standards of Universal Rights to Access

    Directory of Open Access Journals (Sweden)

    Carol Perryman

    2016-09-01

    Full Text Available A Review of: Šimunić, Z., Tanacković, S.F., & Badurina, B. (2016. Library services for incarcerated persons: A survey of recent trends and challenges in prison libraries in Croatia. Journal of Librarianship and Information Science, 48(1, 72-89. http://dx.doi.org/10.1177/0961000614538481 Objective – To compare the status of prison libraries in Croatia to prior studies and ultimately, to guidelines for prison library services (Lehmann & Locke, 2005. Two research questions were asked: 1 How are Croatian prison libraries organized and managed? and 2 What kind of library collections and services are offered to incarcerated persons in Croatia? Design – Quantitative survey. Setting – 23 Croatian prison libraries. Subjects – Persons in charge of prison libraries. Methods – A paper survey was mailed to all 23 Croatian prisons in 2013. The survey consisted of 31 questions grouped into 3 categories: general library information, management of the library, and use. Analysis provided descriptive statistics. Main Results – Twenty-one responses (91% were received. For the 10 institutions providing data on library holdings size, the numbers ranged from 450 to 6122, but per capita figures were not possible to calculate as no responses provided prison population size. Most (65% maintained an entry book for new acquisitions, while one library kept a card catalogue. Half performed collection assessment on an annual basis. While all but 1 of the prisons had libraries, most (16 of 20 reported that funding was not provided on a regular basis; 13 had space allocated specifically for library purposes, but none were staffed by trained librarians, instead using prison staff or prisoners. Only two libraries practised regularly-scheduled collection development, with half acquiring materials solely through donations resulting in limited topical coverage. All collections included monographs, but only around 25% carried newspapers, magazines, music, or videos

  2. Service Center for Climate Change Adaptation in Agriculture - an initiative of the University of West Hungary

    Science.gov (United States)

    Matyas, Cs.; Berki, I.; Drüszler, A.; Eredics, A.; Galos, B.; Moricz, N.; Rasztovits, E.

    2012-04-01

    In whole Central Europe agricultural production is highly vulnerable and sensitive to impacts of projected climatic changes. The low-elevation regions of the Carpathian Basin (most of the territory of Hungary), where precipitation is the minimum factor of production, are especially exposed to climatic extremes, especially to droughts. Rainfed agriculture, animal husbandry on nature-close pastures and nature-close forestry are the most sensitive sectors due to limited possibilities to counterbalance moisture supply constraints. These sectors have to be best prepared to frequency increase of extreme events, disasters and economic losses. So far, there is a lack of information about the middle and long term consequences on regional and local level. Therefore the importance of complex, long term management planning and of land use optimation is increasing. The aim of the initiative is to set up a fine-scale, GIS-based, complex, integrated system for the definition of the most important regional and local challenges and tasks of climate change adaptation and mitigation in agriculture, forestry, animal husbandry and also nature protection. The Service Center for Climate Change Adaptation in Agriculture is planned to provide the following services: § Complex, GIS-supported database, which integrates the basic information about present and projected climates, extremes, hydrology and soil conditions; § Evaluation of existing satellite-based and earth-based monitoring systems; § GIS-supported information about the future trends of climate change impacts on the agroecological potential and sensitivity status on regional and local level (e.g. land cover/use and expectable changes, production, water and carbon cycle, biodiversity and other ecosystem services, potential pests and diseases, tolerance limits etc.) in fine-scale horizontal resolution, based first of all on natural produce, including also social and economic consequences; § Complex decision supporting system on

  3. Effect of Brain Drain (Human Capital Flight of Librarians on Service Delivery in Some Selected Nigerian Universities

    Directory of Open Access Journals (Sweden)

    Clara Chinyere Okoro

    2014-06-01

    Full Text Available This study seeks to describe and analyze the challenges occasioned by brain drain or human capital flight of librarians on service delivery in Nigerian Universities. The research adopted a descriptive survey design. A purposive sampling technique was used to select two geopolitical zones (South-South and South-West from the six geopolitical zones of Nigeria. Total enumeration was used because the population under study was considered appropriate for the research. The instrument used for data collection was questionnaire. Sixty copies of the instrument were distributed to 60 librarians in the two selected geopolitical zones. Copies of all the questionnaires were completed, retrieved, and found usable, thus giving a response rate of 100%. Survey results indicated that 315 librarians emigrated to foreign lands for various reasons, including unstable academic calendar and prospects for further training among others. This loss of personnel in the university libraries has a negative impact on service delivery as qualified information professionals and Information and Communication Technology (ICT experts are limited to mentor the younger professionals. Shift duties in academic libraries are also scaled down for lack of manpower. Based on the findings, the researchers recommend that the Federal Government of Nigeria should, as a matter of urgency, robustly fund tertiary education to enhance productivity. As they do this, the National Universities Commission (NUC is to empower academic libraries by ensuring that the staff development policy is strictly adhered to. This will translate into self-enhancement for staff, positive job attitude, and retention of professionals in the system.

  4. La Seccion Informacion y Documentacion en los Servicios de Pedagogia Universitaria (The Information and Documentation Division of the University Educational Services).

    Science.gov (United States)

    Rossi Etchelouz, Nelly Yvis

    This booklet describes the information and documentation services available within the regional area of the National University of Litoral. The basis and general functions of the service are considered, as well as the organizational and functional structure and subjects given priority in the system. The general functions are fourfold: library…

  5. The Quality Assessment of the Services Offered to the Students of the College of Education at King Saud University Using (SERVQUAL) Method

    Science.gov (United States)

    Alhabeeb, Abdurrahman Mohammad

    2015-01-01

    The goal of this study is measuring the level of quality service offered to students at the college of education at King Saud University, specifically the gap between students' perceptions and expectations of the quality of the offered service. The descriptive analytical approach has been applied in the study using SERVQUAL method to collect data…

  6. Users' Satisfaction with Library Information Resources and Services: A Case Study College of Health Sciences Library Niger Delta University, Amassoma, Nigeria

    Science.gov (United States)

    Tiemo, Pereware Aghwotu; Ateboh, Benedict Alaowei

    2016-01-01

    This study investigated users' satisfaction with library information resources and services at the College of Health Sciences (CHS) library Niger Delta University, Nigeria. The objective was to determine the level of users satisfaction with library information resources and services. 2 (two) research questions were formulated to guide the study.…

  7. Richmond Latino needs assessment: a community-university partnership to identify health concerns and service needs for Latino youth.

    Science.gov (United States)

    Corona, Rosalie; Gonzalez, Tanya; Cohen, Robert; Edwards, Charlene; Edmonds, Torey

    2009-06-01

    The presence of Latinos in Virginia is a new phenomenon and as a result, less is known about the health needs of these newest community members. We formed a community-university partnership to identify health concerns and service needs as they relate to Latino youth living in Richmond, Virginia and the surrounding area. Using a mixed-method approach, survey data was obtained from 212 Latino adults, qualitative interviews were conducted with 15 community leaders and focus groups with 23 Latino parents (16 mothers, 7 fathers) and 6 Latino boys. Participants expressed concern about sexually transmitted infections/pregnancy among youth (76%), youth behavior problems at home/school (75%), and mental health problems (75%). Participants also expressed worry that youth would lose their connection to their Latin culture (83%). Qualitative data provided more information regarding these concerns by linking them with inter-ethnic tensions, and immigration and acculturation-related stressors. Survey participants also indicated a need for bilingual mental health services (88%) and after-school programs for youth (94%). This study provided the local community with information on the health concerns and service needs of a new group of community youth-Latino youth. Findings were presented to local community and City organizations that used the information to respond to the identified needs and/or concerns. The process in which the data was obtained may prove useful to other individuals interested in obtaining local level health information in emerging communities.

  8. The National Health Services of Brazil and Northern Europe: Universality, Equity, and Integrality-Time Has Come for the Latter.

    Science.gov (United States)

    Gurgel, Garibaldi D; de Sousa, Islândia M Carvalho; de Araujo Oliveira, Sydia Rosana; de Assis da Silva Santos, Francisco; Diderichsen, Finn

    2017-10-01

    In 1990 the national health services in the United Kingdom and Sweden started to split up in internal markets with purchasers and providers. It was also the year when Brazil started to implement a national health service (SUS) inspired by the British national health service that aimed at principles of universality, equity, and integrality. While the reform in Brazil aimed at improving equity and effectiveness, reforms in Europe aimed at improving efficiency in order to contain costs. The European reforms increased supply and utilization but never provided the large increase in efficiency that was hoped for, and inequities have increased. The health sector reform in Brazil, on the other hand, contributed to great improvements in population health but never succeeded in changing the fact that more than half of health care spending was private. Demographic and epidemiological changes, with more elderly people having chronic disorders and very unequal comorbidities, bring the issue of integrality in the forefront in all 3 countries, and neither the public purchaser provider markets nor the 2-tier system in Brazil delivers on that front. It will demand political leadership and strategic planning with population responsibility to deal with such challenges.

  9. [Permanent education in an outsourced cleaning service at a university hospital].

    Science.gov (United States)

    Monteiro, Maria Inês; Chillida, Manuela de Santana Pi; Bargas, Eliete Boaventura

    2004-01-01

    Permanent education has been a source of constant reflections due to a rapid technological evolution, which brings about changes in work organization, and requires updated knowledge from workers. In the context of this new technological paradigm in production relations and work organization, we analyzed the permanent education activities involving outsourced workers in the cleaning sector of a university hospital and evaluated their knowledge about work environment contamination risks and the importance of their work for health maintenance. Six semi-structured interviews were carried out with the outsourced workers in the cleaning sector and two with the persons in charge of permanent education for these workers, besides four activity observation periods and the field diary. All workers considered permanent education essential because they had no previous experience in relation to hospital cleaning.

  10. Assessment of Service Quality in Teaching Hospitals of Yazd University of Medical Sciences: Using Multi-criteria Decision Making Techniques.

    Science.gov (United States)

    Shafii, Milad; Rafiei, Sima; Abooee, Fatemeh; Bahrami, Mohammad Amin; Nouhi, Mojtaba; Lotfi, Farhad; Khanjankhani, Khatere

    2016-08-01

    Hospitals as integrated parts of the wide-ranging health care systems have dominant focus on health care provision to meet, maintain and promote people's health needs of a community. This study aimed to assess the service quality of teaching hospitals of Yazd University of Medical Sciences using Fuzzy Analytical Hierarchy Process (FAHP) and Technique for Order Preference by Similarity to Ideal Solution (TOPSIS). A literature review and a qualitative method were used to obtain experts' viewpoints about the quality dimensions of hospital services to design a questionnaire. Then, using a self-made questionnaire, perceptions of 300 patients about the quality of delivered services were gathered. Finally, FAHP was applied to weigh each quality dimension and TOPSIS method to rank hospital wards. Six dimensions including responsiveness, assurance, security, tangibles, health communication and Patient orientation were identified as affecting aspects of hospital services quality among which, security and tangibles got the highest and lowest importance respectively (0.25406, 0.06883). Findings also revealed that in hospital A, orthopedics and ophthalmology wards obtained the highest score in terms of quality while cardiology department got the lowest ranking (0.954, 0.323). In hospital B, the highest and the lowest ranking was belonged to cardiology and surgical wards (0.895, 0.00) while in hospital C, surgical units were rated higher than internal wards (0.959, 0.851). Findings emphasized that the security dimension got the lowest ranking among SERVQUAL facets in studied hospitals. This requires hospital executives to pay special attention to the issue of patients' security and plan effectively for its promotion.

  11. Profile of motorcycle victims from the emergency service of a university hospital

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    José Luís Amim Zabeu

    2013-06-01

    Full Text Available OBJECTIVE: Epidemiological survey of motorcycle accidents occurring in a city with over one million inhabitants and treated at university hospital of reference between the months of July and November 2010. METHODS: Cross sectional study using structured interview (standardized form to document the data collection: age, gender, income, using time and capacity of the motorcycle. RESULTS: From 114 cases, it was observed that the profile of the victim of motorcycle accident treated at this hospital is a young person, male, possessing a driver's license for less than five years, with a monthly income average around one thousand reais (local currency, owner of a motorcycle with low capacity (less than 150 cc and low educational attainment. The accidents occurred predominantly in the urban area, in the afternoons and one third of them were considered work-related accidents, death generated in 3 per cent of cases and open fractures in 11 per cent of them. CONCLUSION: The incidence of motorcycle accidents involved mainly young men with little experience in traffic and low level of education.

  12. [Hygienic quality of meat used in institutional food services: university cafeterias in Ouagadougou (Burkina Faso)].

    Science.gov (United States)

    Ilboudo, A J; Savadogo, A; Barro, N; Ouedraogo, M; Traore, A S

    2009-01-01

    This present study was conducted to assess the hygienic quality of meals served in three cafeterias at the national university in Ouagadougou and the compliance of kitchen staff with good hygiene practices. Microbiological analyses assessed the hygienic quality of the raw meat and of meat-based meals. The results showed poor hygiene practices by food handlers along the food chain. These observations were confirmed by the identification of salmonella, coliform and staphylococcal bacteria in raw meat and cooked meals. Overall, 60% of the raw meat samples were unsatisfactory for aerobic mesophilic flora and 6.6% for salmonella. For the cooked meat meals, on the other hand, 45% of the samples were satisfactory for aerobic mesophilic flora, 100% for salmonella, 93.3% for fecal thermotolerant coliforms and 96.6% for staphylococci. These results showed poor hygiene in the handling of raw meat, but a clear improvement in hygienic quality after cooking. Raising the awareness of cafeteria staff about compliance with hygiene rules appears primordial. Moreover improvement of the food environment, the kitchen equipment, and organization as well as the introduction of a cleaning-disinfection programme would make it possible to provide more hygienic meals in these institutional facilities.

  13. Personal and Professional Numeracy: A Unit for Pre-Service Teachers at the University of Tasmania

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    Jane M. Watson

    2011-01-01

    Full Text Available This paper addresses issues associated with the development of a unit preparing pre-service teachers to be quantitatively literate in three respects. These issues surround (i the need to be aware of numeracy demands across the curriculum, (ii the need to model numerate behavior in all interactions of teachers, and (iii the need to be able to interpret and use system data provided from local and national testing programs. The context for the unit described is Australia, where a national testing program for literacy and numeracy requires teachers to analyze extensive data on their students, a national curriculum requires teachers of all subjects and levels to encompass literacy and numeracy in their teaching, and national standards for the teaching profession are being progressively introduced to set and assess teachers’ proficiency across their careers. The unit consists of 12 topics covered in lectures and tutorial material, which was offered to over 800 students in External and On-campus modes in 2010.

  14. Points and counterpoints in the universe of specialized educational service for students with autism spectrum disorder

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    Marily Oliveira Barbosa

    2016-05-01

    Full Text Available The Educational Service Specialist (ESA established new ways of doing things with the target audience of Special Education and, in a way, intends to help her stay in school. In the case of the students with Autism Spectrum Disorder (ASD, their entry is relatively recent in the Brazilian schools and this awakens challenging situations for all. The aim of this study was to ascertain the views of ESA's teacher about the TEA and the students with this disorder. This study used a qualitative approach by seeking to grasp the vision of participant about the issue and it was used as a tool for data collection the direct observation, a lecture of ESA teacher and a semi-structured interview. For data analysis, it relied on the content analysis. The results showed that the teacher met three students with ASD and knew the scientific aspects regarding the TEA, although the religious knowledge also to mark their designs. The teacher reported the challenges and satisfaction in observing the educational progress of their students, including understanding the inclusion of these possibilities in the regular school environment.

  15. The Influence of University Coursework on Pre-service Middle and High School Teachers' Experiences with Multicultural Themes

    Science.gov (United States)

    Verma, Geeta

    2009-08-01

    The study explored the influence of university-based teacher education courses on pre-service middle and high school teachers’ experiences with multicultural themes in a secondary science alternative certification program. Eight participants ( N = 8), six women and two men, volunteered to be a part of the study that took place over a period of four semesters. Qualitative data was collected, coded and analyzed to make meaning of the participants’ experiences. Data comprised of participants’ reflective journals, personal and group interviews, and classroom observations done in middle school practicum and high school student teaching placements. The findings indicated that while the participants became more familiar with the themes of multicultural education, many did not demonstrate fluency with these themes and struggled with balancing their responsibilities as a science teacher and a culturally competent teacher.

  16. Moving towards Universal Health Coverage through the Development of Integrated Service Delivery Packages for Primary Health Care in the Solomon Islands

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    Stephen Whiting

    2016-03-01

    Full Text Available The Solomon Islands Government is pursuing integrated care with the goal of improving the quality of health service delivery to rural populations. Under the auspices of Universal Health Coverage, integrated service delivery packages were developed which defined the clinical and public health services that should be provided at different levels of the health system. The process of developing integrated service delivery packages helped to identify key policy decisions the government needed to make in order to improve service quality and efficiency. The integrated service delivery packages have instigated the revision of job descriptions and are feeding into the development of a human resource plan for health. They are also being used to guide infrastructure development and health system planning and should lead to better management of resources. The integrated service delivery packages have become a key tool to operationalise the government’s policy to move towards a more efficient, equitable, quality and sustainable health system.

  17. Enhancing health service delivery through a university-local governemnt partnership model, issues and experiences from Uganda

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    Gad Razaaza Ndaruhutse

    2013-12-01

    Full Text Available A number of approaches have been adopted in medical education geared towards training health professionals that can improve access to health care by communities most vulnerable to inequalities and injustices in health systems. Relevant health professions education is vital for improvements in health and health care access. A symbiotic medical education can improve the quality of health care and impact on career choice, yet the challenge to sustain equitable access to improved health and healthcare particularly for those most in need remains a major global challenge ( Ssewankambo, 2012. Within a decentralized system, such as in Uganda, Local Governments are mandated to ensure health promotion and equitable healthcare for the population under their jurisdiction. Whereas public service reforms have mainly focused on decentralization and good governance (Mamdani, 2012, Stiglitz, 2012, the role of curriculum reforms in addressing health and health care challenges through needs-based education of health professionals has been largely ignored. Through an analysis of the challenges of health care within a decentralized Local Government setting, this paper, by presenting experiences from one public university in Uganda, reveals how a partnership between Universities and Local Government can go a long way in addressing health disparities and reduction of morbidity and mortality.

  18. Short message service (SMS)-based intervention targeting alcohol consumption among university students: study protocol of a randomized controlled trial.

    Science.gov (United States)

    Thomas, Kristin; Bendtsen, Marcus; Linderoth, Catharina; Karlsson, Nadine; Bendtsen, Preben; Müssener, Ulrika

    2017-04-04

    Despite significant health risks, heavy drinking of alcohol among university students is a widespread problem; excessive drinking is part of the social norm. A growing number of studies indicate that short message service (SMS)-based interventions are cost-effective, accessible, require limited effort by users, and can enable continuous, real-time, brief support in real-world settings. Although there is emerging evidence for the effect of SMS-based interventions in reducing alcohol consumption, more research is needed. This study aims to test the effectiveness of a newly developed SMS-based intervention targeting excessive alcohol consumption among university and college students in Sweden. The study is a two-arm randomized controlled trial with an intervention (SMS programme) and a control (treatment as usual) group. Outcome measures will be investigated at baseline and at 3-month follow up. The primary outcome is total weekly alcohol consumption. Secondary outcomes are frequency of heavy episodic drinking, highest estimated blood alcohol concentration and number of negative consequences due to excessive drinking. This study contributes knowledge on the effect of automatized SMS support to reduce excessive drinking among students compared with existing support such as Student Health Centres. ISRCTN.com, ISRCTN95054707 . Registered on 31 August 2016.

  19. Academic performance of students who underwent psychiatric treatment at the students' mental health service of a Brazilian university.

    Science.gov (United States)

    Campos, Cláudia Ribeiro Franulovic; Oliveira, Maria Lilian Coelho; Mello, Tânia Maron Vichi Freire de; Dantas, Clarissa de Rosalmeida

    2017-01-01

    University students are generally at the typical age of onset of mental disorders that may affect their academic performance. We aimed to characterize the university students attended by psychiatrists at the students' mental health service (SAPPE) and to compare their academic performance with that of non-patient students. Cross-sectional study based on review of medical files and survey of academic data at a Brazilian public university. Files of 1,237 students attended by psychiatrists at SAPPE from 2004 to 2011 were reviewed. Their academic performance coefficient (APC) and status as of July 2015 were compared to those of a control group of 2,579 non-patient students matched by gender, course and year of enrolment. 37% of the patients had had psychiatric treatment and 4.5% had made suicide attempts before being attended at SAPPE. Depression (39.1%) and anxiety disorders/phobias (33.2%) were the most frequent diagnoses. Severe mental disorders such as psychotic disorders (3.7%) and bipolar disorder (1.9%) were less frequent. Compared with non-patients, the mean APC among the undergraduate patients was slightly lower (0.63; standard deviation, SD: 0.26; versus 0.64; SD: 0.28; P = 0.025), but their course completion rates were higher and course abandonment rates were lower. Regarding postgraduate students, patients and non-patients had similar completion rates, but patients had greater incidence of discharge for poor performance and lower dropout rates. Despite the inclusion of socially vulnerable people with severe mental disorders, the group of patients had similar academic performance, and in some aspects better, than, that of non-patients.

  20. Academic performance of students who underwent psychiatric treatment at the students’ mental health service of a Brazilian university

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    Cláudia Ribeiro Franulovic Campos

    Full Text Available ABSTRACT CONTEXT AND OBJECTIVE: University students are generally at the typical age of onset of mental disorders that may affect their academic performance. We aimed to characterize the university students attended by psychiatrists at the students’ mental health service (SAPPE and to compare their academic performance with that of non-patient students. DESIGN AND SETTING: Cross-sectional study based on review of medical files and survey of academic data at a Brazilian public university. METHODS: Files of 1,237 students attended by psychiatrists at SAPPE from 2004 to 2011 were reviewed. Their academic performance coefficient (APC and status as of July 2015 were compared to those of a control group of 2,579 non-patient students matched by gender, course and year of enrolment. RESULTS: 37% of the patients had had psychiatric treatment and 4.5% had made suicide attempts before being attended at SAPPE. Depression (39.1% and anxiety disorders/phobias (33.2% were the most frequent diagnoses. Severe mental disorders such as psychotic disorders (3.7% and bipolar disorder (1.9% were less frequent. Compared with non-patients, the mean APC among the undergraduate patients was slightly lower (0.63; standard deviation, SD: 0.26; versus 0.64; SD: 0.28; P = 0.025, but their course completion rates were higher and course abandonment rates were lower. Regarding postgraduate students, patients and non-patients had similar completion rates, but patients had greater incidence of discharge for poor performance and lower dropout rates. CONCLUSION: Despite the inclusion of socially vulnerable people with severe mental disorders, the group of patients had similar academic performance, and in some aspects better, than, that of non-patients.

  1. IGSN e.V.: Registration and Identification Services for Physical Samples in the Digital Universe

    Science.gov (United States)

    Lehnert, K. A.; Klump, J.; Arko, R. A.; Bristol, S.; Buczkowski, B.; Chan, C.; Chan, S.; Conze, R.; Cox, S. J.; Habermann, T.; Hangsterfer, A.; Hsu, L.; Milan, A.; Miller, S. P.; Noren, A. J.; Richard, S. M.; Valentine, D. W.; Whitenack, T.; Wyborn, L. A.; Zaslavsky, I.

    2011-12-01

    The International Geo Sample Number (IGSN) is a unique identifier for samples and specimens collected from our natural environment. It was developed by the System for Earth Sample Registration SESAR to overcome the problem of ambiguous naming of samples that has limited the ability to share, link, and integrate data for samples across Geoscience data systems. Over the past 5 years, SESAR has made substantial progress in implementing the IGSN for sample and data management, working with Geoscience researchers, Geoinformatics specialists, and sample curators to establish metadata requirements, registration procedures, and best practices for the use of the IGSN. The IGSN is now recognized as the primary solution for sample identification and registration, and supported by a growing user community of investigators, repositories, science programs, and data systems. In order to advance broad disciplinary and international implementation of the IGSN, SESAR organized a meeting of international leaders in Geoscience informatics in 2011 to develop a consensus strategy for the long-term operations of the registry with approaches for sustainable operation, organizational structure, governance, and funding. The group endorsed an internationally unified approach for registration and discovery of physical specimens in the Geosciences, and refined the existing SESAR architecture to become a modular and scalable approach, separating the IGSN Registry from a central Sample Metadata Clearinghouse (SESAR), and introducing 'Local Registration Agents' that provide registration services to specific disciplinary or organizational communities, with tools for metadata submission and management, and metadata archiving. Development and implementation of the new IGSN architecture is underway with funding provided by the US NSF Office of International Science and Engineering. A formal governance structure is being established for the IGSN model, consisting of (a) an international not

  2. The Uniformed Services University of the Health Sciences, F. Edward Hébert School of Medicine: status of the Federal Medical School after 25 years.

    Science.gov (United States)

    Gardner, J W; Harmon, S; Stavish, P J

    1998-05-01

    In its first 25 years, the Uniformed Services University of the Health Sciences (USUHS) has become a quality institution of medical education that provides a steady flow of career physicians for the military. It compares favorably with U.S. medical school averages in all aspects of undergraduate medical education: faculty, teaching facilities, matriculants, curriculum, student performance, and cost. USUHS provides excellent medical education and adds unique preparation for uniformed public service. It also provides military-specific graduate education, graduate medical education, continuing health education, medical research, clinical services, consultation, public service, and ties with international military, medical, and research institutions.

  3. Exploring EFL Pre-Service Teachers’ Experience with Cultural Content and Intercultural Communicative Competence at Three Colombian Universities

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    Olaya Alba

    2013-10-01

    Full Text Available This article reports the findings of a qualitative research project that explored pre-service English teachers’ perceptions of and attitudes toward the aspects of culture and intercultural competence addressed in their English classes in the undergraduate programs at three Colombian universities. Findings reveal that pre-service teachers are mainly taught elements of surface culture and lack full understanding of intercultural competence. They also see culture as a separate aspect of their future teaching career. We provide alternatives so that pre-service teachers might overcome limitations of the teaching of culture as preparation for their future teaching career in the foreign language classroom.Este artículo reporta los hallazgos de una investigación cualitativa que indagó sobre las percepciones y las actitudes de los profesores en formación en el área de inglés respecto a los contenidos culturales y la competencia cultural que se abordan en las clases de inglés, en tres universidades colombianas. Los hallazgos revelan que los docentes en formación primordialmente tratan aspectos de la cultura superficial y no tienen total claridad de qué es la competencia comunicativa intercultural. También conciben la cultura como un aspecto desligado de su futura profesión docente. Se sugieren algunas alternativas para que los profesores en formación puedan superar las limitaciones de la enseñanza de la cultura y se preparen para su futura carrera docente en el salón de inglés como lengua extranjera.

  4. Epidemiología descriptiva de meningitis no meningocócicas bacterianas de la provincia de Zaragoza (1999-2004: evaluación de su sistema de vigilancia Descriptive epidemiology of non-meningococcal bacterial meningitis in the province of Saragossa [Spain] from 1999 to 2004: evaluation of the Epidemiological Surveillance System

    Directory of Open Access Journals (Sweden)

    Carmen Varela

    2007-10-01

    Full Text Available Objetivos: Describir las meningitis no meningocócicas bacterianas (MnMB y evaluar el Sistema de Vigilancia Epidemiológica (SVE en la provincia de Zaragoza entre 1999 y 2004. Métodos: Se utilizó el registro de enfermedades de declaración obligatoria (EDO y el conjunto mínimo básico de datos (CMBD. Se evaluó el SVE utilizando criterios de los Centers for Disease Control and Prevention, estimando la exhaustividad mediante captura-recaptura. Resultados: Se notificaron 111 casos de MnMB (62,2% en hombres. La edad media fue de 40,7 años. La mayor proporción de casos (16,5% fue en niños menores de 2 años. La forma clínica en el 81,1% de los casos fue la meningitis; el 70,3% fue diagnosticada por cultivo. Aparecieron Streptococcus en el 54% de los casos (el 82% por S. pneumoniae, enterobacterias en el 5,4%, Lysteria y Staphylococcus en el 4,5%, Pseudomona aeruginosa en el 1,8%, y Haemophilus influenzae en el 0,9%. La incidencia por 100.000 habitantes fue entre 1,6 en 2004 y 2,6 en 2001. La letalidad fue del 7,3%. La exhaustividad del sistema EDO fue máxima en el año 2001 (del 84,4%. La exhaustividad conjunta con CMBD fue superior al 85% y la oportunidad fue de 2 días. La aceptabilidad del sistema fue buena, ya que el 75% de las variables estaban cumplimentadas en el 97% de las encuestas. Conclusiones: Se destaca la relevancia de la evaluación del SVE en función de sus resultados. Las MnMB debidas a S. pneumoniae representan un grupo significativo y su letalidad es elevada. La exhaustividad del SVE en Zaragoza supera el 80%, al considerar EDO y CMBD. La incorporación del CMBD en la vigilancia facilitaría una aproximación a la incidencia real de algunas EDO.Objectives: To describe non-meningococcal bacterial meningitis (nMM and to evaluate the Epidemiological Surveillance System (ESS in the province of Saragossa (Spain between 1999 and 2004. Methods: Information was obtained from the register of diseases subject to mandatory reporting

  5. Poverty, food security and universal access to sexual and reproductive health services: a call for cross-movement advocacy against neoliberal globalisation.

    Science.gov (United States)

    Sundari Ravindran, T K

    2014-05-01

    Universal access to sexual and reproductive health services is one of the goals of the International Conference on Population and Development of 1994. The Millennium Development Goals were intended above all to end poverty. Universal access to health and health services are among the goals being considered for the post-2015 agenda, replacing or augmenting the MDGs. Yet we are not only far from reaching any of these goals but also appear to have lost our way somewhere along the line. Poverty and lack of food security have, through their multiple linkages to health and access to health care, deterred progress towards universal access to health services, including for sexual and reproductive health needs. A more insidious influence is neoliberal globalisation. This paper describes neoliberal globalisation and the economic policies it has engendered, the ways in which it influences poverty and food security, and the often unequal impact it has had on women as compared to men. It explores the effects of neoliberal economic policies on health, health systems, and universal access to health care services, and the implications for access to sexual and reproductive health. To be an advocate for universal access to health and health care is to become an advocate against neoliberal globalisation. Copyright © 2014 Reproductive Health Matters. Published by Elsevier Ltd. All rights reserved.

  6. Universalization of electric power service: revision of targets and penalties; Universalizacao dos servico de energia eletrica: metas estabelecidas e a revisao das penalidades

    Energy Technology Data Exchange (ETDEWEB)

    Costa, Cleber Ribeiro da Silva [Agencia Nacional do Petroleo, Gas Natural e Biocombustiveis (ANP), Rio de Janeiro, RJ (Brazil); Pereira, Osvaldo Livio Soliano [Universidade Salvador (UNIFAC), BA (Brazil); Lyra Junior, Renato de Almeida [Centro Universitario Jorge Amado (UNIJORGE), Salvador, BA (Brazil)

    2010-07-01

    The electric universalization service through the Light for All Program and the targets set by ANEEL needs instruments of improvement for the purpose of universalization. The present work has therefore aims to evaluate the goals of universalization of electricity established by ANEEL, and the review of these under the program 'Luz para todos' and discuss the penalties for non-compliance. The work was based on studies related to the composition of the 'Luz para todos', ANEEL's standards governing this sector, bibliographic and documentary. Was used data from the goals COELBA's universalization, as a case study to evaluate the 'Plano de Universalizacao de Energia Eletrica' the concessionaire with the results. Was established the need for better regulation of the penalties provided by law, distinguishing between the types of administrative sanctions, that make up the fines, penalties awarded specifically to combat the diversion goals of universalization. (author)

  7. Telecommunications and Universal Service

    International Development Research Centre (IDRC) Digital Library (Canada)

    Also in Korea, under the ambitious Korean Information Infrastructure (KII) program, the government is providing free computer-education classes in remote and rural regions in a concerted effort to remove specific local barriers to the use of computers and telecommunications. In Ireland, an EU-funded project has been set up ...

  8. Is the 2015 eye care service delivery profile in Southeast Asia closer to universal eye health need!

    Science.gov (United States)

    Das, Taraprasad; Ackland, Peter; Correia, Marcelino; Hanutsaha, Prut; Mahipala, Palitha; Nukella, Phanindra B; Pokharel, Gopal P; Raihan, Abu; Rao, Gullapalli N; Ravilla, Thulasiraj D; Sapkota, Yudha D; Simanjuntak, Gilbert; Tenzin, Ngwang; Thoufeeq, Ubeydulla; Win, Tin

    2017-03-02

    The year 2015 status of eye care service profile in Southeast Asia countries was compared with year 2010 data to determine the state of preparedness to achieve the World Health Organization global action plan 2019. Information was collected from the International Agency for Prevention of Blindness country chairs and from the recent PubMed referenced articles. The data included the following: blindness and low vision prevalence, national eye health policy, eye health expenses, presence of international non-governmental organizations, density of eye health personnel, and the cataract surgical rate and coverage. The last two key parameters were compared with year 2010 data. Ten of 11 country chairs shared the information, and 28 PubMed referenced publications were assessed. The prevalence of blindness was lowest in Bhutan and highest in Timor-Leste. Cataract surgical rate was high in India and Sri Lanka. Cataract surgical coverage was high in Thailand and Sri Lanka. Despite increase in number of ophthalmologists in all countries (except Timor-Leste), the ratio of the population was adequate (1:100,000) only in 4 of 10 countries (Bhutan, India, Maldives and Thailand), but this did not benefit much due to unequal urban-rural divide. The midterm assessment suggests that all countries must design the current programs to effectively address both current and emerging causes of blindness. Capacity building and proportionate distribution of human resources for adequate rural reach along with poverty alleviation could be the keys to achieve the universal eye health by 2019.

  9. Integration of Services for Victims of Child Sexual Abuse at the University Teaching Hospital One-Stop Centre

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    Elwyn Chomba

    2010-01-01

    Full Text Available Objective. To improve care of sexually abused children by establishment of a “One Stop Centre” at the University Teaching Hospital. Methodology. Prior to opening of the One Stop Centre, a management team comprising of clinical departmental heads and a technical group of professionals (health workers, police, psychosocial counselors lawyers and media were put in place. The team evaluated and identified gaps and weaknesses on the management of sexually abused children prevailing in Zambia. A manual was produced which would be used to train all professionals manning a One Stop Centre. A team of consultants from abroad were identified to offer need based training activities and a database was developed. Results. A multidisciplinary team comprising of health workers, police and psychosocial counselors now man the centre. The centre is assisted by lawyers as and when required. UTH is offering training to other areas of the country to establish similar services by using a Trainer of Trainers model. A comprehensive database has been established for Lusaka province. Conclusion. For establishment of a One Stop Centre, there needs to be a core group comprising of managers as well as a technical team committed to the management and protection of sexually abused children.

  10. Causes of visual impairment in children seen at a university-based hospital low vision service in Brazil.

    Science.gov (United States)

    de Paula, Cristina Helena Toledo; Vasconcelos, Galton Carvalho; Nehemy, Márcio Bittar; Granet, David

    2015-06-01

    To evaluate the epidemiologic characteristics of patients 0-7 years of age with visual impairment registered at a university hospital low vision service in Brazil. The medical records of visually impaired patients were retrospectively reviewed for sociodemographic characteristics and ocular and associated deficiencies. In addition to biographical information, the following data were collected: ocular disorders, diagnosis, affected anatomic region, etiology, and avoidable or unavoidable causes. A total of 229 patients were included, 65% of whom were referred from rural health centers. The mean age at first appointment was 39.4 months. Associated nonophthalmic disorders were present in 47% of patients. The most prevalent disorders were congenital cataract (14%), toxoplasmosis (14%), and congenital glaucoma (13%). The most commonly affected anatomic regions were the retina (18%) and lens (15%); 33% had a normal-appearing globe. Using World Health Organization classifications, the most prevalent underlying etiologies were undetermined (43%), perinatal/neonatal factors (22%), and intrauterine factors (20%). Avoidable causes were found in 64% of the children. The three leading causes of infant blindness in our patient cohort were congenital cataract, toxoplasmosis, and congenital glaucoma. The most commonly affected anatomic regions were retina, lens, and normal-appearing globe. The percentage of avoidable causes of impairment was high and the mean age at first appointment was late. Copyright © 2015 American Association for Pediatric Ophthalmology and Strabismus. Published by Elsevier Inc. All rights reserved.

  11. Defining Medical Professionalism Across the Years of Training and Experience at the Uniformed Services University of the Health Sciences.

    Science.gov (United States)

    Randall, Virginia F; Foster, Christopher W; Olsen, Cara H; Warwick, Anne B; Fernandez, Katrina A; Crouch, Gary

    2016-10-01

    Many medical institutions have moved forward with curricular objectives aimed at teaching professionalism, but the question remains: are we teaching the most appropriate content at the most opportune times to maximize sustained learning? The students' point of view of professionalism is helpful in addressing this question. To describe the views of professionalism held by students and faculty at the Uniformed Services University of the Health Sciences. In e-mailed surveys, students and faculty free-texted the three most important characteristics of a professional. Qualitative analysis was used to analyze the results. Data were compared on the basis of the percentage of each group affirming one of the characteristics. Fourteen characteristics of professionalism were found. There were significant differences across all participant groups in the characteristics that each indicated were most important. Differences emerge between definitions of professionalism that appear to relate to training and experience. Students' views of professionalism reflect the immediate context of their educational environment. Curricula targeted to the students' foci are relevant in teaching professionalism. Reprint & Copyright © 2016 Association of Military Surgeons of the U.S.

  12. Reviewing the Pioneering Roles of Gallaudet University Alumni in Advancing Deaf Education and Services in Developing Countries: Insights and Challenges from Nigeria

    Science.gov (United States)

    Eleweke, C. Jonah; Agboola, Isaac O.; Guteng, Simon I.

    2015-01-01

    The advancement of deaf education and services in numerous developing countries can be traced to the pioneering efforts of many Gallaudet University alumni. In Africa, for instance, the work of one such great alumnus, Dr. Andrew Foster, stands out. Foster is credited with efforts that resulted in the establishment of over 30 educational…

  13. Teacher Identity Development: A Collective Case Study of English as a Foreign Language Pre-Service Teachers Learning to Teach in an Indonesian University Teacher Education Program

    Science.gov (United States)

    Riyanti, Dwi

    2017-01-01

    The purpose of this study is to examine how English as a foreign language pre-service teachers develop their identities through the process of learning to teach in a university microteaching class and a student teaching practicum within a multilingual Indonesian context. A sociocultural theoretical lens incorporating activity theory as well as a…

  14. The Centrality of Aboriginal Cultural Workshops and Experiential Learning in a Pre-Service Teacher Education Course: A Regional Victorian University Case Study

    Science.gov (United States)

    Weuffen, Sara L.; Cahir, Fred; Pickford, Aunty Marjorie

    2017-01-01

    This paper discusses a cross-cultural pedagogical approach, couched in a theory-practice nexus, used at a Victorian regional university to guide non-Indigenous pre-service teachers' (PSTs) engagement with Aboriginal and Torres Strait Islander perspectives and cultures. We have drawn on qualitative and statistical data, and current issues in…

  15. Assessment of Female Student’s Satisfaction with the Quality of Food And Environmental Health at Food Services in Tehran University of Medical Sciences, 2013

    Directory of Open Access Journals (Sweden)

    Gholamreza Jahed Khaniki

    2016-07-01

    Full Text Available ensure students are satisfied with the quantity and quality of food as well as hygienic condition in the university’s food services. For this reason, the present study was conducted to investigate female student’s satisfaction with the quality of food and environmental health at food services in Tehran University of Medical Sciences. A number of one hundred of female students, studying at Tehran University of Medical Sciences, were randomly selected. All the selected students were proved to be customers of food services located in one the Medicine, Public Health, Pharmacy, paramedical Sciences, Dentistry, Rehabilitation and Nursing schools. A questioner was prepared as a tool for data collection and its validity and reliability was determined. Afterwards, data analysis was performed using SPSS software (version 23. Results showed that 22% of female students expressed their satisfaction with the quantity of food as “excellent” and 47% as “moderate”. 28% of students rated the food diversity as “moderate” ok”. Seven percent of students reported at least on a case of food poisoning caused by the consumption of food at the university. On average, the overwhelming majority of students expressed their satisfaction as “good” or “medium” with environmental health in at food services in the university, respectively. All the students were aware of the importance of the presence of insects and animals outside the food services and 95%of students reported the presence of insects like beetle, housefly and mosquito and animals like cats, outside the food services. It was concluded that the majority of female students were satisfied with the quantity of food and ranked the quality of food as “medium”. However, they reported some problems regarding hygienic condition inside and outside the dining services and personal health of staff and stated that more attention should be paid by responsible authorities of the university. The

  16. Perception and valuations of community-based education and service by alumni at Makerere University College of Health Sciences

    Directory of Open Access Journals (Sweden)

    Mbalinda Scovia

    2011-03-01

    Full Text Available Abstract Background Training of health professionals can be deliberately structured to enhance rural recruitment by exposing the trainees to the realities of rural life and practice through Community-Based Education and Service (COBE programs. Few studies have surveyed the alumni of these programs to establish their post-university views and whether the positive impact of COBE programs endures into the post-university life. This study surveyed the alumni of COBE at Makerere to obtain their perceptions of the management and administration of COBE and whether COBE had helped develop their confidence as health workers, competence in primary health care and willingness and ability to work in rural communities. Objectives • To assess the efficiency of the management and administration of COBES. • To obtain the views of the impact of COBES on its alumni. Methods A mixed qualitative and quantitative study was conducted using focus group discussions (FGD and a telephone administered questionnaire. From a total of 300 COBES alumni 150 were contacted. Twenty four Alumni (13 females and 11 males were purposefully selected by discipline, gender and place of work, and invited for the focus group discussion. The discussions were transcribed and analyzed using a manifest content analysis table. The thematic issues from the FGDs were used to develop a structured questionnaire which was administered by telephone by the authors. The data were entered into Microsoft excel template and exported to Stata for analysis. The findings of the telephone survey were used to cross-match the views expressed during the focus group discussions. Results The alumni almost unanimously agree that the initial three years of COBES were very successful in terms of administration and coordination. COBES was credited for contributing to development of confidence as health workers, team work, communication skills, competence in primary health care and willingness to work in rural

  17. [An analysis of mental disorders of international students visiting the Mental Health Service at Tsukuba University Health Center].

    Science.gov (United States)

    Hori, Takafumi; Tachikawa, Hirokazu; Ishii, Terumi; Shimada, Naoko; Takemori, Tadashi; Lebowitz, Adam; Asadas, Takashi

    2012-01-01

    With the expected increase in the number of international students coming to Japan as part of the Ministry of Education, Culture, Sports, Science & Technology's "300,000 Foreign Student (Global 30) Plan", the demands on university mental health facilities will also increase. However, the rate of mental disorders of recent international students has not been fully evaluated. As part of an initiative to establish effective treatment measures for the mental health of international students, we investigated the present status and recent trends of these students who visited the Mental Health Service (MHS) in the Tsukuba University Health Center. The demographic characteristics, pathway, stress, and diagnosis of international students who visited the MHS from 2005 to 2010 were investigated retrospectively based on medical records. The subjects were 59 international students (15 male, 44 female; mean age: 28.4). The consultation rate of international students was significantly lower than that of Japanese students each year. Although the rate is almost stable in Japanese students (2.1-2.5%), it has increased significantly in international students, from 0.5% in 2005 to 1.4% in 2010. A larger percentage of the subjects were from Asia (66%), compared to the former Soviet Union (10%) and Europe (7%). A greater proportion of the subjects were graduate students (67%). The diagnoses were as follows: depression (34%), adjustment disorder (32%), insomnia (15%), and schizophrenia (9%). The percentage requiring emergency consultation was 24%, including the most severe cases that had to return to their home country. Sixty-nine percent of the subjects stayed in Japan for more than 1 year. Half of the subjects decided to visit the MHS themselves. The results of the present study show that the consultation rate of international students was lower than that of Japanese students in spite of the "culture shock" experienced by international students. This result is in agreement with

  18. QUALITY OF PRE-SERVICE TEACHERS’ TRAINING FOR RESEARCH WORK IN THE FIELD OF UNIVERSITY LECTURERS EVALUATION

    Directory of Open Access Journals (Sweden)

    T. A. Strokova

    2017-01-01

    Full Text Available Introduction. The ability to independently organize and carry out scientific and pedagogical search, receive and apply in practice new skills is a distinctive feature of creative teachers. Obligatory presence of research competence among graduates of pedagogical specialties of higher education institutions is declared in federal state educational standards of the higher school.The aim of the article is to direct attention of high school educators to the topical problem of pre-service teachers’ creativity development and the need to strengthen their methodological training.Methodology and research methods. Based on understanding of education quality as the ensemble of its essential characteristics (properties according to A. I. Subetto, evaluation criteria of quality of education of bachelor’s and master’s degree students are revealed. The objective and research components are the basis for the development of criterion-evaluation tools of future profession. Teachers’ insights on the level of their own contribution to creative development of students and the quality of training of students to independent carrying out researches were made known using the following methods: structuring, analysis and interpretation of the questionnaire materials, individual interviews, and observation evaluation.Results. The data concerning the organization, content and technologies of teachers’ pre-service training for independent research activity, the learning conditions created for their training and the outcomes are obtained. A number of positive results, especially in logistics and staffing of the educational process, are achieved. Evident mistakes in the program and methodological support of educational process, in the use of the vocational disciplines’ research capacity and teaching practice for the development of students’ research experience are found.Scientific novelty. An authors’ estimation of a standpoint of some part of teachers in

  19. Assessing community perspectives of the community based education and service model at Makerere University, Uganda: a qualitative evaluation

    Directory of Open Access Journals (Sweden)

    Okullo Isaac

    2011-03-01

    Full Text Available Abstract Background Community partnerships are defined as groups working together with shared goals, responsibilities, and power to improve the community. There is growing evidence that these partnerships contribute to the success and sustainability of community-based education and service programs (COBES, facilitating change in community actions and attitudes. Makerere University College of Health Sciences (MakCHS is forging itself as a transformational institution in Uganda and the region. The College is motivated to improve the health of Ugandans through innovative responsive teaching, provision of service, and community partnerships. Evaluating the COBES program from the community perspective can assist the College in refining an innovative and useful model that has potential to improve the health of Ugandans. Methods A stratified random sample of 11 COBES sites was selected to examine the community’s perception of the program. Key Informant Interviews of 11 site tutors and 33 community members were completed. The data was manually analyzed and themes developed. Results Communities stated the students consistently engaged with them with culturally appropriate behaviour. They rated the student’s communication as very good even though translators were frequently needed. Half the community stated they received some feedback from the students, but some communities interpreted any contact after the initial visit as feedback. Communities confirmed and appreciated that the students provided a number of interventions and saw positive changes in health and health seeking behaviours. The community reflected that some programs were more sustainable than others; the projects that needed money to implement were least sustainable. The major challenges from the community included community fatigue, and poor motivation of community leaders to continue to take students without compensation. Conclusions Communities hosting Makerere students valued the

  20. Global-Service Learning and Student-Athletes: A Model for Enhanced Academic Inclusion at the University of Washington.

    Science.gov (United States)

    Barker, Holly M

    The University of Washington (UW) continues to create opportunities to engage all students in transformational undergraduate educational opportunities, such as study abroad. This article describes specific efforts to increase inclusion for student-athletes in study abroad, particularly for first-generation students, including low-income students of color. Given the overrepresentation of students of color in sports vis-à-vis the larger student body at predominantly white institutions (PWIs), like UW, service-learning in communities beyond campus boundaries provides opportunities to apply international learning to a local context and to create a continuum of learning. By coupling educational theories from the classroom-particularly theories related to power and privilege-with community-based leadership in local communities, students are better prepared to actively engage in improving their own institutions. During the summers of 2013, 2014, and 2015, the author was the instructor for study abroad courses to French Polynesia with student-athletes. The courses were for 12 days (10 days on the ground and 2 days of flying), the maximum time that football players could be away from required summer workouts. This paper examines student evaluations from the French Polynesia trip in 2015. Student-athlete evaluations of a study abroad experience underscored: the transformative impact of study abroad to their academic, social, and athletic lives; the benefit of creating family-like relationships outside the confines of their sport; an appreciation for the many forms where indigenous knowledge resides, such as in navigation, dance, fishing, weaving, and cooking; intense feelings of culture shock upon return to the US, even when the trip is short in duration; a desire to engage with the diverse communities in Seattle beyond the scope of the program's structure, and; frustration, particularly for the male student-athletes, about the ways coaches, family, and friends wanted to

  1. Classroom Psychosocial Environment and Course Experiences in Pre-Service Teacher Education Courses at an Australian University

    Science.gov (United States)

    Dorman, Jeffrey P.

    2014-01-01

    Research linking university students' perceptions of their classroom environment and course experiences was conducted in one Australian university. A sample of 495 students responded to the College and University Classroom Environment Inventory (CUCEI) and the Course Experience Questionnaire (CEQ). Multilevel regression analyses revealed that…

  2. Case Study of an Aboriginal Community-Controlled Health Service in Australia: Universal, Rights-Based, Publicly Funded Comprehensive Primary Health Care in Action.

    Science.gov (United States)

    Freeman, Toby; Baum, Fran; Lawless, Angela; Labonté, Ronald; Sanders, David; Boffa, John; Edwards, Tahnia; Javanparast, Sara

    2016-12-01

    Universal health coverage provides a framework to achieve health services coverage but does not articulate the model of care desired. Comprehensive primary health care includes promotive, preventive, curative, and rehabilitative interventions and health equity and health as a human right as central goals. In Australia, Aboriginal community-controlled health services have pioneered comprehensive primary health care since their inception in the early 1970s. Our five-year project on comprehensive primary health care in Australia partnered with six services, including one Aboriginal community-controlled health service, the Central Australian Aboriginal Congress. Our findings revealed more impressive outcomes in several areas-multidisciplinary work, community participation, cultural respect and accessibility strategies, preventive and promotive work, and advocacy and intersectoral collaboration on social determinants of health-at the Aboriginal community-controlled health service compared to the other participating South Australian services (state-managed and nongovernmental ones). Because of these strengths, the Central Australian Aboriginal Congress's community-controlled model of comprehensive primary health care deserves attention as a promising form of implementation of universal health coverage by articulating a model of care based on health as a human right that pursues the goal of health equity.

  3. The Customer Comes First: Implementing a Customer Service Program at the University of Minnesota, Twin Cities Libraries

    Science.gov (United States)

    Bayer, Jerrie; Llewellyn, Steven

    2011-01-01

    Library customers have more remote information choices than ever before, so we must ensure that when they do come to the library, they experience a welcoming environment, a high standard of service, and receive equitable levels of service across campus. Developing a customer service program was a logical next step to reinforce the ongoing…

  4. How Do Students Measure Service Quality in e-Learning? A Case Study regarding an Internet-Based University

    Science.gov (United States)

    Martinez-Arguelles, Maria; Castan, Jose; Juan, Angel

    2010-01-01

    This article discusses the importance of measuring how students perceive quality of service in online higher education. The article also reviews the existing literature on measuring users' perceptions about quality in e-services. Even when there are a lot of articles on this matter, none of them focuses on e-learning services, so this paper tries…

  5. Adapting services to the needs of children and families with complex migration experiences: The Toulouse University Hospital's intercultural consultation.

    Science.gov (United States)

    Sturm, Gesine; Guerraoui, Zohra; Bonnet, Sylvie; Gouzvinski, Françoise; Raynaud, Jean-Philippe

    2017-08-01

    This article presents the recently created intercultural consultation at the Medical and Psychological Health Care Service (CMP) of the University Hospital la Grave at Toulouse. The approach of the intercultural consultation was elaborated in response to the increasing diversity of children and families using the service in Toulouse. It is also based on local research that indicates the difficulties service providers encounter when trying to establish a solid therapeutic alliance with families with complex migration backgrounds who accumulate different disadvantaging factors. The intercultural consultation adapts existing models of culture-sensitive consultations in child mental health care in France and Canada to the local context in Toulouse. We describe the underlying principles of the intercultural consultation work, the therapeutic and mediation techniques used, and the way the work is integrated into the global service provision of the CMP. The process is illustrated with a case study followed by a discussion of the innovations.

  6. THE ANALYSIS OF AVAILABLE GIS SERVERS POSSIBILITIES FOR CREATION OF ELECTRONIC HERBARIUM WEB MAPPING SERVICE (ON THE EXAMPLE OF SCIENTIFIC HERBARIUM OF THE BURYAT STATE UNIVERSITY

    Directory of Open Access Journals (Sweden)

    M. V. Tsydypova

    2017-01-01

    Full Text Available An electronic herbarium published on the Internet allows greater access to the data collected by scientific herbarium for a wide range of users, and also provides remote operation from the herbarium materials. This article analyzes the open source software use to create web mapping service of an electronic herbarium. This article describes the requirements for the functionality of the software for creating web mapping service of electronic herbarium. The article gives a brief description and presents comparative characteristics of free web mapping servers MapServer, GeoServer, GeoMixer, QGIS Server, describes their advantages and disadvantages. The adaptation and conversion of an existing electronic database of Herbarium of the Buryat state University from excel format to vector format has been realized.Comparative analysis has shown that all four web mapping servers (MapServer, GeoServer, GeoMixer, QGIS Server have sufficient functionality to create on their basis a web mapping service of electronic herbarium, but with some restrictions on certain parameters. A test version of web mapping service of electronic herbarium of the Buryat State University has been created based on UMN MapServer in conjunction with P.mapper.At the moment, the web mapping service includes the following layers: wms-layer of basic map, vector layer reflecting the place of collection of herbarium specimens and their characteristics, vector layer of districts’ boundaries of the Republic of Buryatia. 

  7. Analysis of the Quality of Service and Student Satisfaction at the School of Economics, University of Cartagena, Using a Structural Equation Model

    Directory of Open Access Journals (Sweden)

    Juan Carlos Vergara Schmalbach

    2011-05-01

    Full Text Available Structural equation models have been widely used to analyze the quality of service in various organizations, demonstrating their adaptability and efficacy in determining the variables that affect customer satisfaction. This article proposes the use of a structural equation model to determine the quality of service offered by the different academic units of the School of Economics, University of Cartagena, combining Oh (1999 model with the original instrument of Parasuraman, Valarie, and Berry Zeithalm, presented in 1985. The result is a general diagnosis of the variables that exert the most influence on students’ satisfaction, and that motivate them to recommend their institution to others.

  8. Cervical Cancer Prevention Services at College Health Centers: Historically Black Colleges and Universities (HBCUs) Compared to Predominantly White Institutions (PWIs)

    National Research Council Canada - National Science Library

    Barnett, K B; McRee, A L; Reiter, P L; Paskett, E D; Katz, M L

    2015-01-01

    ...) compared to Predominantly White Institutions (PWIs). We analyzed data from a sample of colleges and universities identified using the National Center for Education Statistics' College Navigator tool...

  9. Distributed Energy Resource Optimization Using a Software as Service (SaaS) Approach at the University of California, Davis Campus

    Energy Technology Data Exchange (ETDEWEB)

    Stadler, Michael; Marnay, Chris; Donadee, Jon; Lai, Judy; Megel, Olivier; Bhattacharya, Prajesh; Siddiqui, Afzal

    2011-02-06

    Together with OSIsoft LLC as its private sector partner and matching sponsor, the Lawrence Berkeley National Laboratory (Berkeley Lab) won an FY09 Technology Commercialization Fund (TCF) grant from the U.S. Department of Energy. The goal of the project is to commercialize Berkeley Lab's optimizing program, the Distributed Energy Resources Customer Adoption Model (DER-CAM) using a software as a service (SaaS) model with OSIsoft as its first non-scientific user. OSIsoft could in turn provide optimization capability to its software clients. In this way, energy efficiency and/or carbon minimizing strategies could be made readily available to commercial and industrial facilities. Specialized versions of DER-CAM dedicated to solving OSIsoft's customer problems have been set up on a server at Berkeley Lab. The objective of DER-CAM is to minimize the cost of technology adoption and operation or carbon emissions, or combinations thereof. DER-CAM determines which technologies should be installed and operated based on specific site load, price information, and performance data for available equipment options. An established user of OSIsoft's PI software suite, the University of California, Davis (UCD), was selected as a demonstration site for this project. UCD's participation in the project is driven by its motivation to reduce its carbon emissions. The campus currently buys electricity economically through the Western Area Power Administration (WAPA). The campus does not therefore face compelling cost incentives to improve the efficiency of its operations, but is nonetheless motivated to lower the carbon footprint of its buildings. Berkeley Lab attempted to demonstrate a scenario wherein UCD is forced to purchase electricity on a standard time-of-use tariff from Pacific Gas and Electric (PG&E), which is a concern to Facilities staff. Additionally, DER-CAM has been set up to consider the variability of carbon emissions throughout the day and seasons. Two

  10. Effectiveness of Short Message Service Text-Based Smoking Cessation Intervention Among University Students: A Randomized Clinical Trial.

    Science.gov (United States)

    Müssener, Ulrika; Bendtsen, Marcus; Karlsson, Nadine; White, Ian R; McCambridge, Jim; Bendtsen, Preben

    2016-03-01

    Smoking is globally the most important preventable cause of ill health and death. Mobile telephone interventions and, in particular, short message service (SMS) text messaging, have the potential to overcome access barriers to traditional health services, not least among young people. To determine the effectiveness of a text-based smoking cessation intervention among young people. A single-blind, 2-arm, randomized clinical trial (Nicotine Exit [NEXit]) was conducted from October 23, 2014, to April 17, 2015; data analysis was performed from April 23, 2014, to May 22, 2015. Participants included daily or weekly smokers willing to set a quit date within 1 month of enrollment. The study used email to invite all college and university students throughout Sweden to participate. The NEXit core program is initiated with a 1- to 4-week motivational phase during which participants can choose to set a stop date. The intervention group then received 157 text messages based on components of effective smoking cessation interventions for 12 weeks. The control group received 1 text every 2 weeks thanking them for participating in the study, with delayed access to the intervention. The primary outcomes were self-reported prolonged abstinence (not having smoked >5 cigarettes over the past 8 weeks) and 4-week point prevalence of complete smoking cessation shortly after the completion of the intervention (approximately 4 months after the quit date). A total of 1590 participants, mainly between 21 and 30 years of age, were randomized into the study; 827 (573 [69.3%] women) were allocated to the intervention group and 763 (522 [68.4%] women) were included in the control group. Primary outcome data were available for 783 (94.7%) of the intervention group and 719 (94.2%) of the control group. At baseline, participants were smoking a median (range) of 63 (1-238) and 70 (2-280) cigarettes per week, respectively. Eight-week prolonged abstinence was reported by 203 participants (25.9%) in the

  11. British University Certificate and Diploma Programs (All Fields Except Education, Teacher Training and Health). NAFSA Field Service Working Paper #7.

    Science.gov (United States)

    Zinman-Madoff, Elaine

    This document presents information on programs in all areas of study, with the exception of education, teacher training and health programs, offered at 38 British higher education institutions, including the University of Cambridge, Leeds, Oxford, York and the Open University. The document covers undergraduate, graduate and post-graduate…

  12. Growing health partnerships in rural and remote communities: what drives the joint efforts of primary schools and universities in maintaining service learning partnerships?

    Science.gov (United States)

    Kirby, Sue; Held, Fabian P; Jones, Debra; Lyle, David

    2018-01-10

    Aim This study explored the partnership between universities and local primary schools to deliver a classroom-based paediatric communication impairment service provided by undergraduate speech pathology students. It aimed to understand how partnerships work to facilitate programme replication. The partners included universities sending students on rural clinical placement, local host academic units and primary schools who worked together to provide paediatric speech and language services in primary schools in three sites in Australia. Rural and remote communities experience poorer health outcomes because of chronic workforce shortages, social disadvantage and high Aboriginality, poor access to services and underfunding. The study was in twofold: qualitative analysis of data from interviews/focus group with the partners in the university and education sectors, and quantitative social network analysis of data from an electronic survey of the partners. Findings Factors supporting partnerships were long-term, work and social relationships, commitment to community, trust and an appetite for risk-taking. We postulate that these characteristics are more likely to exist in rural communities.

  13. Sustainable energy for all. Technical report of task force 1 in support of the objective to achieve universal access to modern energy services by 2030

    Energy Technology Data Exchange (ETDEWEB)

    Birol, Fatih [International Energy Agency, Paris (France); Brew-Hammond, Abeeku (University of Science and Technology (Ghana

    2012-04-15

    The UN Secretary General established the Sustainable Energy for All initiative in order to guide and support efforts to achieve universal access to modern energy, rapidly increase energy efficiency, and expand the use of renewable energies. Task forces were formed involving prominent energy leaders and experts from business, government, academia and civil society worldwide. The goal of the Task Forces is to inform the implementation of the initiative by identifying challenges and opportunities for achieving its objectives. This report contains the findings of Task Force One which is dedicated to the objective of achieving universal access to modern energy services by 2030. The report shows that universal energy access can be realized by 2030 with strong, focused actions set within a coordinated framework.

  14. Acceptability of universal screening for intimate partner violence in voluntary HIV testing and counseling services in South Africa and service implications.

    Science.gov (United States)

    Christofides, Nicola; Jewkes, Rachel

    2010-03-01

    Women who experience intimate partner violence (IPV) are more likely to be HIV positive. Many of these women never receive any relevant services, and those who do often access them only after events have escalated to a crisis requiring the police or emergency medical care. Evidence from other settings suggests that routinely asking women about experiences of partner violence is received positively. Voluntary counseling and testing (VCT) services would seem an ideal opportunity to screen for IPV in South Africa. However, in low resource settings, VCT is carried out by lay counselors with few skills. We therefore conducted a qualitative study that explored women's experience of IPV screening in VCT services, and explored implications for VCT counseling. The study was conducted in a clinic in Johannesburg where we trained the lay counselors to do IPV screening. In-depth interviews were conducted with 35 women attending VCT services. Participants were recruited before they attended VCT, and 12 women participated in a follow-up interview. A focus group was held with lay counselors a year after the intervention was implemented. Findings suggest that women were supportive of being asked about their experiences of IPV during VCT sessions. Reasons for supporting IPV screening at VCT services include the limited access of many women to health services. Many women who were aware of their HIV risk felt powerless to discuss condom use, HIV testing, and infidelity with their male partners. Women directly related such experience of gender power inequality to HIV risk. One year after training, there was no evidence of screening continuing. Our findings suggest that the focus should shift from asking about violence to equipping counselors to discuss gender inequality in relationships more broadly. This needs to be part of basic counselor training as it is integral to approaching HIV risk reduction.

  15. 75 FR 32699 - Schools and Libraries Universal Service Support Mechanism, A National Broadband Plan for Our Future

    Science.gov (United States)

    2010-06-09

    ... priority one applicants that are subject to public procurement requirements. We propose to retain our... their selected service provider, as long as those applicants are subject to public procurement requirements. That is, for priority one services, an applicant that is subject to public procurement...

  16. 26 CFR 31.3306(c)(10)-2 - Services of student in employ of school, college, or university.

    Science.gov (United States)

    2010-04-01

    ... employee's relationship with the employer. As an employee's normal work schedule or actual number of hours... relationship with the employer is predominant. The determination of the employee's normal work schedule and... this section, the type of services performed by the employee, the place where the services are...

  17. The Use of Online Current Awareness Services by Natural Sciences and Engineering Faculty at Western Michigan University

    Science.gov (United States)

    Leatherman, Carrie C.; Eckel, Edward J.

    2012-01-01

    Nearly every commercial database that covers natural sciences and engineering offers some type of current awareness (CA) service that provides regular updates to users on current literature in a selected field of interest. Current awareness services include e-mail alerts, tables of contents, and RSS feeds. This study was designed to find out what…

  18. 77 FR 62238 - Alan B. Miller and Universal Health Services; Analysis of Agreement Containing Consent Orders To...

    Science.gov (United States)

    2012-10-12

    ... psychiatric services such as partial hospitalization, intensive outpatient programs, outpatient care, and residential treatment. Other, less intensive, psychiatric services are not substitutes for acute inpatient... Commission, has been placed on the public record for a period of thirty (30) days. The following Analysis to...

  19. A minority research and education information service: Design, develop, pilot test, and implement on-line access for historically black colleges and universities and government agencies

    Energy Technology Data Exchange (ETDEWEB)

    Rodman, J.A.

    1992-01-01

    This Annual Status Report describes the design, development and implementation of the Minority On-Line Information Service (MOLIS) project by Federal Information Exchange, Inc. for the period of April 1, 1991 to March 31, 1992. Summary information detailing developments prior to this reporting period will also be included to establish a comprehensive perspective of the project. The goal of the MOLIS project, was to develop, design, pilot test on-line access to current information on minority colleges and universities and federal minority opportunities. Federal Information Exchange, Inc. (FIE), a diversified information services company recognized by researchers and educators as a leader in the field of information delivery services, was awarded a 5 year small business research grant to develop and implement MOLIS. Since April 29, 1991, the inauguration of its on-line service, MOLIS has provided current information on 138 Black and Hispanic colleges and universities -- including faculty and student profiles, financial data, research centers and equipment information, pre-college and education programs, emerging capabilities, enrollment data, administrative personnel data, and current events -- as well as minority opportunities from 8 participating federal agencies.

  20. The Needs Assessment in order to develop the Service of Psychological Lab and Counseling Center, Department of Educational Psychology and Guidance, the Faculty of Education, Mahasarakham University

    Directory of Open Access Journals (Sweden)

    Chaiporn Pongpisanrat

    2017-03-01

    Full Text Available The purpose of this study was to explore the needs assessment in order to develop the service of Psychological Lab and Counseling Center, Department of Educational Psychology and Guidance, the Faculty of Education, Mahasarakham University. This study aimed to compare the realistic service and the desirable service, as well as, to explore the directions to improve the service of Psychological Lab and Counseling Center among the service recipients based on their gender, age range, and field of studies. A total sample of 150 participants were service recipients; college students, lecturers, staff during the first semester academic year 2014 until the first semester academic year 2015. The instruments used included: the Questionnaire on needs assessment of the development of Psychological Lab and Counseling Center, and a focus group discussion. Frequency distribution, percentage, means, standard deviation, and variance were used to analyze the data. The needs assessment results showed as follows: 1 Overall the realistic basis of Psychological Lab and Counseling Center service was in an “above level of needs” while “the highest level of needs” was found in the desirable qualification. After having divided into categories, the result yielded an “above level” on the realistic basis of the counselor characteristics, task planning, and facility arrangement. For the desired qualification, the results showed that the needs on the counselors’ characteristics, task planning, and facility arrangement were identified as at a highest level of needs. 2 No differences were found on the realistic basis needs of the clients, the services provided, gender, and age range of the clients although they responded differently to the questionnaire. The clients who responded to the questionnaire from different field of studies showed the different needs of services provided in the realistic basis significantly at the level of .05 in which the General Sciences

  1. THE INFLUENCE OF PRICE AND SERVICE QUALITY OF BRAND IMAGE AND ITS IMPACT ON CUSTOMER SATISFACTION GOJEK (STUDENTS STUDY ON A STATE UNIVERSITY OF JAKARTA

    Directory of Open Access Journals (Sweden)

    Mohammad Rizan

    2015-09-01

    Full Text Available The purpose of the research are to: test empirically influence of price to brand image on customer satisfaction Gojek, test empirically influence of service quality to brand image on customer satisfaction Gojek, test empirically influence of price on customer satisfaction Gojek, test empirically influence of service quality on customer satisfaction Gojek, test empirically influence of brand image on customer satisfaction Gojek. This study used confirmatory factor analysis. The research was conducted in State University of Jakarta and used purposive sampling techniques, while the data collecting technique used questionaire, SPSS and SEM LISREL for data processing. The result shows a significant influence of price and service quality for brand image and its impact on customer satisfaction.

  2. Addressing the needs of Nicaraguan older adults living on the edge: A university-community partnership in international service-learning.

    Science.gov (United States)

    Neal, Margaret B; Cannon, Melissa; DeLaTorre, Alan; Bolkan, Cory R; Wernher, Iris; Nolan, Elisabeth; López Norori, Milton; Largaespada-Fredersdorff, Carmen; Brown Wilson, Keren

    2017-01-01

    Nicaragua is a very low-income country entering a period of rapid aging with limited geriatric training for health care professionals. To help build capacity and to enhance student learning, a short-term international service-learning program was implemented in 2004 in partnership with the Jessie F. Richardson Foundation and Nicaraguan community stakeholders. Graduate and undergraduate students at Portland State University complete coursework for one term in the United States then travel to Nicaragua for about two weeks to participate in educational, research, and service activities, primarily in group homes for older Nicaraguans. Students learn about global aging, gerontology, community development, service learning, and Nicaraguan history and culture, then apply their gerontology-related knowledge by training direct care staff, older adults and their family members, and students. The authors describe the impetus for and evolution of the program, students' evaluation of the program, faculty observations on program benefits and challenges, lessons learned, and future plans.

  3. 78 FR 2258 - Board of Regents of the Uniformed Services University of the Health Sciences; Quarterly Meeting...

    Science.gov (United States)

    2013-01-10

    ... Center for Deployment Psychology. All of these actions are necessary for the University to pursue its... this meeting is authorized by 5 U.S.C. 552b(c)(6) as the subject matter involves personal and private...

  4. A Research on Expectation and Perception of Service Quality in Tourism Education at University Level in Ankara

    Directory of Open Access Journals (Sweden)

    Gonca Güzel Şahin

    2011-12-01

    Full Text Available To supply qualified manpower that is necessary in tourism sector, “quality of education” is one most important factor in higher education institutions. In this study, expectations on tourism education and level of satisfaction of the students that are the most important part of higher education institutions have been researched. In the research, service quality measurement models that are listed in the literature have been used to measure service quality in higher education institutions. By using the servqual model, the level of meeting the expectations of students about tourism education served by higher education institutions has been measured and important aspects of service quality according to students have been showed. The results of this study that is focused on tourism education and service quality show that the students, one of the major groups of higher education institutions, have a very low level of satisfaction about their education.

  5. Exploring EFL Pre-Service Teachers' Experience with Cultural Content and Intercultural Communicative Competence at Three Colombian Universities

    National Research Council Canada - National Science Library

    Alba Olaya; Luis Fernando Gómez

    2013-01-01

      This article reports the findings of a qualitative research project that explored pre-service English teachers' perceptions of and attitudes toward the aspects of culture and intercultural competence...

  6. Assessment of the University of Michigan's dental hygiene partnership with the Huron Valley Boys & Girls Club: a study of students' and staffs' perceptions and service learning outcomes.

    Science.gov (United States)

    Christensen Brydges, Sarah; Gwozdek, Anne E

    2011-01-01

    The Boys & Girls Club of America (BGCA) requires a health curriculum be taught. With the assistance of the University of Michigan (UM) Dental Hygiene program, these requirements have been addressed at the Huron Valley Boys & Girls Club (HVBGC) through dental hygiene students presenting oral health education to club members throughout the year. This study assessed the outcomes and benefits of the service learning initiative between the UM Dental Hygiene Program and the HVBGC from both the students' and staffs' perceptions. Three surveys were distributed: one to the HVBGC staff, one to UM's Dental Hygiene class of 2012 (with no service learning experience at the HVBGC) and one to UM Dental Hygiene classes of 2010 and 2011 (most of whom had experience at the HVBGC). Qualitative and quantitative data were collected and evaluated. The respondents from the class of 2012 were less knowledgeable about the BGCA and access to care issues. The members of the classes of 2010 and 2011, 79% of whom had HVBGC experience, identified they had benefitted from this service learning experience. The HVBGC staff survey indicated a high level of satisfaction with the student presentations and felt their curricular requirements were being met. Future topics of safety, orthodontics and gardening/nutrition were identified. This study indicates the service learning initiative has been beneficial for both the UM Dental Hygiene students and the HVBGC. Future studies should use a longitudinal design to obtain baseline and post-service learning data.

  7. The effect on patient loyalty of service quality, patient visit experience and perceived switching costs: lessons from one Taiwan university hospital.

    Science.gov (United States)

    Wang, Hsiu-Ling; Huang, Jun-Ying; Howng, Shen-Long

    2011-02-01

    The reimbursement system changed from fee-for-service to fixed prospective payments in Taiwan, the effect on the physician-patient's relationship is worth being studied. We examined the relationship between patient visit experience, cost perceptions and the two important aspects of quality of care, curing and interpersonal performance, and patients' loyalty to the hospital physicians. A total of 404 patients from an acute care hospital in Taiwan, Kaohsiung Medical University Hospital (KMUH), were investigated using a self-administered mailing survey. All measures including patient loyalty (PL), curing service quality (CSQ), interpersonal service quality (ISQ), visit experience (VE) and perceived switching costs (PSC), were adapted and modified from existing scales. Our results showed that the physician's CSQ and ISQ positively affected patients' loyalty to KMUH. The interaction between the main effects of service quality, patients' VE and three types of switching visit costs, yielded additional insights into the importance of service quality for patient retention. The CSQ of physicians becomes a more important determinant of loyalty than ISQ as patients' VE increases. The importance of CSQ and ISQ increases in relation to PL as the perceived procedural and relational costs of changing care providers increases. Neither CSQ nor ISQ has a reduced relationship with PL as the perceived financial costs of switching hospitals increase. Our study indicates that the impact of CSQ and ISQ on loyalty varies according to the perceived visit costs of changing hospitals and the patients' VE.

  8. Decreased Risk of Preeclampsia After the Introduction of Universal Voucher Scheme for Antenatal Care and Birth Services in the Republic of Korea.

    Science.gov (United States)

    Choe, Seung-Ah; Min, Hye Sook; Cho, Sung-Il

    2017-01-01

    Objectives A number of interventions to reduce disparities in maternal health have been introduced and implemented without concrete evidence to support them. In Korea, a universal voucher scheme for antenatal care and birth services was initiated in December 2008 to improve Korea's fertility rate. This study explores the risk of preeclampsia after the introduction of a universal voucher scheme. Methods Population-based cohort data from the National Health Insurance Service-National Sample Cohort (NHIS-NSC) covering 2002-2013 were analysed. A generalized linear mixed model (GLMM) was used to estimate the relationship between the risk of preeclampsia and voucher scheme introduction. Results The annual age-adjusted incidence of preeclampsia showed no significant unidirectional change during the study period. In the GLMM analysis, the introduction of a voucher scheme was associated with a reduced risk of preeclampsia, controlling for potential confounding factors. The interaction between household income level and voucher scheme was not significant. Conclusions for Practice This finding suggests that the introduction of a voucher scheme for mothers is related to a reduced risk of preeclampsia even under universal health coverage.

  9. [Home care service at the division of general medicine in Jichi Medical University Hospital--the terminal stage cancer patient's care in the past 3 years].

    Science.gov (United States)

    Tsuruoka, Yuko; Tsuruoka, Koki; Amagai, Yoko; Kajii, Eiji

    2007-12-01

    We have provided a home care service for the past 20 years as a part of our community medical program at the Division of General Medicine in Jichi Medical University Hospital (JMUH). We reflected our activities of the past 3 years since 2004, and considered our meanings of home care service at the University Hospital. Especially, we reported on terminal stage cancer patients who died in the past 3 years. We normally visit about 10 homes of our patients who live near the University Hospital. There has been a decreasing trend toward a regular home visit by doctor, but an emergency visit has been increasing. Further more, we visited many elderly cerebral vascular patients in the past. However, many terminal stage cancer patients have now been requesting us to visit their homes. A total of 17 patients died in the past 3 years: 10 of 17 patients died at their homes, and 6 of them were terminal stage cancer patients who died at their homes.

  10. Transformative learning, tribal membership and cultural restoration: A case study of an embedded Native American service-learning project at a research university

    Directory of Open Access Journals (Sweden)

    Brent E Sykes

    2017-06-01

    Full Text Available This research examines the case of a service-learning project embedded within a CBPR-based Native American tribal nation and research university collaboration in the US. Transformative learning (TL served as the theoretical framework by which we, the multidisciplinary research team, came to appreciate the significance of the tribal nation’s lived history and deep sense of cultural loss, as well as the social impact of the service-learning project. To date, the majority of research on transformative learning has focused on the individual. This research builds on the work of a growing cadre of TL theorists who consider the role of the collective in transformation. This is especially salient for community-focused research efforts that incorporate service-learning. In this case, we treat consciousness raising, observed through documents, direct observation and participant observation, as evidence of collective transformation. Results indicate that the service-learning project served as a catalyst for tribal nation higher education students and tribal leaders to collectively engage in critical reflection. In doing so, both groups came to develop new, emergent views of tribal membership. Students, in particular, emerged with transformed world views and deepened cultural connections, while tribal leaders came to appreciate service-learning relative to tribal needs. We thus assert that service-learning can be a culturally appropriate, sustainable educational mechanism that has application across a wide range of Indigenous communities, thereby highlighting the instrumentality of this case. The research also indicates how higher education institutions and fellow researchers oriented to CBPR may render more successful their future collaboration practices with historically marginalised communities. We advocate that service-learning be directed by the tribal nation or community in question. As such, the community’s lived experience and world view becomes

  11. Mental health service utilization is associated with retention in care among persons living with HIV at a university-affiliated HIV clinic.

    Science.gov (United States)

    Saag, Lauren A; Tamhane, Ashutosh R; Batey, D Scott; Mugavero, Michael J; Eaton, Ellen F

    2018-01-16

    Mental health (MH) comorbidities reduce retention in care for persons living with HIV (PLWH) and are associated with poor health outcomes. Optimizing retention in primary care is vital, as poor retention is associated with delayed receipt of antiretroviral (ARV) therapy, ARV non-adherence, and poor health outcomes, including failure to suppress viral load, decreased CD4 counts, and clinically significant ARV drug resistance. We hypothesized that MH service utilization would be associated with improved retention in care for patients with HIV and MH comorbidities. This is a retrospective analysis of PLWH initiating outpatient HIV health care at a university-affiliated HIV clinic between January 2007 and December 2013. We examined the association between MH service utilization and retention in care, the outcome of interest, using univariate and multivariable logistic regression. Overall, 627 (84.4%) out of 743 patients were retained in care using the Health Resources & Services Administration HIV/AIDS Bureau (HRSA/HAB) metric. A multivariable model adjusted for several sociodemographic factors, MH comorbidities, and MH service utilization. The results suggest that lack of health insurance (public ORadj = 0.3, p  45 years, ORadj. = 1.6, p = 0.14) and ≥ 3 MH service utilization visits (ORadj. = 6.8, p service utilization. In order to achieve the US-based National HIV/AIDS Strategy goal of 90% retention in care for PLWH, MH service utilization should be considered along with other evidence-based interventions to improve retention for PLWH newly engaged in care.

  12. Aging services or services to the aging?focus of a university-community curriculum development partnership to increase awareness of aging issues in social work practice.

    Science.gov (United States)

    Diwan, Sadhna; Wertheimer, Mindy R

    2007-01-01

    This paper describes a partnership between social work faculty and community practitioners to develop gerontological curricula to increase awareness of aging issues among social work students. We describe steps taken to identify learning needs of students by examining gaps in the core curriculum and surveying community-based agencies that serve older persons who face a variety of problems. We also describe a unique field education assignment designed to increase awareness of how well community service agencies meet the needs of older clients and provide quantitative and qualitative data on students' overall learning experiences. The project highlights the role of community partners in developing relevant curricula for future social work practitioners.

  13. The Relationship Between Religious Beliefs and Mental Health in Students of Alborz University of Medical Sciences and Health Services and Karaj Islamic Azad University in 92-93

    Directory of Open Access Journals (Sweden)

    M. Darvishi

    2017-06-01

    Full Text Available Introduction and Goal: We as a society in transition countries grapple with issues. Including the issues of youth unemployment, the economic, social, cultural and others. The increasing tendency of students to imitate the western culture And the duplication of a part of western culture and identity today emptiness of the west And moral collapse brought and glamor that can be said for our youth no entertainment, sports and leisure programs for their healthy catchy and their needs and the vacuum created in imitation of the vulgar aspects of western culture that quickly spread in our society to our young people away from having ideas is healthy and know the distance of this group of noble and religious values. students based on academic and social issues specific pressure groups are at risk. According to Islamic texts adherence to religious beliefs can be a deterrent lot of mental illness. increased attention to this issue across the world, the importance of religion and represents a return to religion and spirituality. According to the study on health and religion is still in its infancy and mental health in ensuring the dynamics of this segment of society that is dependent on medical students is important, It seems that the implementation of such researches to improve the level of social and religious knowledge students have an important role. Methods: This cross-sectional study (descriptive - analysis, the population of all students studying medical sciences universities in Tehran and Karaj Islamic Azad form. of the population. According to the study, the sample of 377 randomly selected subjects and to prevent the loss of samples, ten percent was added to the sample (415 people and of these 404 people filled out the questionnaire responded. Three demographic information, general health and religious beliefs to collect data in order to achieve the objectives of the study were analyzed using descriptive statistics. After data collection, data

  14. The impact of complaint management and service quality on organizational image: A case study at the Malaysian public university library

    Science.gov (United States)

    Tan, Pei Kian; Mohd Suradi, Nur Riza; Saludin, Mohamad Nasir

    2013-04-01

    Service failure frequently occurs. This affects customer expectations which lead to complaint. However, not all dissatisfied customers actually complain. Without customer feedback, it would be impossible for a company to know whether they needed a change for improvement. Thus, complaint management brings a learning experience to organization in order to provide better service. Therefore, it is important to identify customer dissatisfaction through a systematic complaint handling or management. The study proposes a model of systematic complaint management which applied to academic library as a tool of service recovery. As such, the main purpose of this study is to investigate the critical success factors of complaint management towards service quality, customer satisfaction, customer loyalty and the impact to organizational image at academic library. Three academic libraries have been identified and selected for this project, the Library of Tun Sri Lanang, UKM, UTeM and UNIMAS. Using the justice theory, this study investigates the perception of customers on complaint management in terms of outcomes they receive, procedures used by organization and interpersonal treatment. In this study, there are five factors of complaint management identified, which includes speed of recovery, management system, empowerment, culture and psychology and tangible compensation. A questionnaire was designed and used as the data gathering instrument. A total of 600 respondents participated in this study. Ten hypotheses were used to test the relationships between complaint management, service quality, customer satisfaction, customer loyalty and organizational image. To measure the construct relationships, Structural Equation Model (SEM) approach was used. The results show that management system (b = 0.210; p psychology and culture (b = 0.188; p 0.05) do not influence service quality. The second part of this study uses confirmatory factor analysis (CFA) to analyze and confirm the

  15. Accessing timely rehabilitation services for a global aging society? Exploring the realities within Canada's universal health care system.

    Science.gov (United States)

    Landry, Michel D; Raman, Sudha; Al-Hamdan, Elham

    2010-07-01

    The proportion of older persons is increasing in developed and developing countries: this aging trend can be viewed as a two-edged sword. On the one hand, it represents remarkable successes regarding advances in health care; and on the other hand, it represents a considerable challenge for health systems to meet growing demand. A growing disequilibrium between supply and demand may be particularly challenging within publicly funding health systems that 'guarantee' services to eligible populations. Rehabilitation, including physical therapy, is a service that if provided in a timely manner, can maximize function and mobility for older persons, which may in turn optimize efficiency and effectiveness of overall health care systems. However, physical therapy services are not considered an insured service under the legislative framework of the Canadian health system, and as such, a complex public/private mix of funding and delivery has emerged. In this article, we explore the consequences of a public/private mix of physical therapy on timely access to services, and use the World Health Organization (WHO) health system performance framework to assess the extent to which the emerging system influences the goal of aggregated and equitable health. Overall, we argue that a shift to a public/private mix may not have positive influences at the population level, and that innovative approaches to deliver services would be desirable to strengthening rather than weaken the publicly funded system. We signal that strategies aimed at scaling up rehabilitation interventions are required in order to improve health outcomes in an evolving global aging society.

  16. Library Service Enhancement Program, F.W. Crumb Memorial Library, State University College, Potsdam, New York. Final Report.

    Science.gov (United States)

    Dittmar, Jeanne

    The integration of library instruction within established courses offered by academic departments at the State University College at Potsdam is discussed. A report of the year's activities, which are funded by a grant from the Council on Library Resources, is followed by the library director's assessment of staff skills required for program…

  17. Interrogating the Lesson Plan in a Pre-Service Methods Course: Evidence from a University in Kenya

    Science.gov (United States)

    Simwa, Kefa L.; Modiba, Maropeng

    2015-01-01

    The paper reports on research that examined how the content of a History methods course, taught in a university in Kenya, influenced student teachers' lesson planning and pedagogical skills. A lecture on a lesson plan, micro-teaching lesson plan documents and presentations were examined to determine student teachers' preparedness for teaching the…

  18. GYNECOLOGICAL HEALTHCARE SERVICE UTILIZATION IN RESPECT TO HABITS AND LIFESTYLES OF THE FEMALE UNIVERSITY STUDENTS IN SERBIA

    Directory of Open Access Journals (Sweden)

    Olivera Radulović

    2011-12-01

    Full Text Available The aim of the paper was to determine the frequency of gynecological examinations among the female university students in Serbia as well as a potential association with certain habits and lifestyles. The research was conducted at the three Serbian state universities in the period January-June in the academic year 2008/09 and included 1.164 female university students using a method of random sampling. In total, 18% of female university students said that they had never visited the gynecologist. The least concerned about their health when making the choice of food they eat and the least physically active were the females who had never visited the gynecologist. The females who had visited the gynecologist less than two times estimated themselves as healthier (p<0.05 as well as the girls who had the first gynecological examination before the age of 20. The girls who visited the gynecologist for the first time before they reached 20 years of age used condoms more consistently. Planning and organization of a broad spectrum of activities arranged at the faculties should focus the students' attention on the gynecological healthcare and adequately solve them.

  19. No Room at the Top? The Glass Wall for Professional Services Managers in Pre-1992 English Universities

    Science.gov (United States)

    Shepherd, Sue

    2017-01-01

    Pre-1992 English universities are changing the way they appoint their deputy and pro-vice-chancellors (PVCs). Traditionally, PVC posts were filled by internal secondment from within the professoriate, but these days an increasing number are appointed by means of external open competition involving advertisement and/or executive search. So has this…

  20. Assessing Environmental Competencies of Primary Education Pre-Service Teachers in Spain: A Comparative Study between Two Universities

    Science.gov (United States)

    Alvarez-García, Olaya; Sureda-Negre, Jaume; Comas-Forgas, Rubén

    2018-01-01

    Purpose: In this paper, the results of an investigation aimed at analysing and comparing the environmental competences of future teachers undergoing training in two universities are presented. The purpose of this paper is to analyse the difference in the acquisition of environmental competences amongst two groups of students enrolled in two…

  1. Assessing the Impact of ADHD Coaching Services on University Students' Learning Skills, Self-Regulation, and Well-Being

    Science.gov (United States)

    Field, Sharon; Parker, David R.; Sawilowsky, Shlomo; Rolands, Laura

    2013-01-01

    The effects of coaching on learning and study skills, self-regulation, and subjective well-being of students with ADHD attending 2- and 4-year colleges or universities was examined. Students were randomly assigned to participate in coaching or comparison groups. Coaching students received weekly phone-based coaching sessions and additional…

  2. HF RFID versus UHF RFID--Technology for Library Service Transformation at City University of Hong Kong

    Science.gov (United States)

    Ching, Steve H.; Tai, Alice

    2009-01-01

    Since libraries first used RFID systems in the late 1990s, more and more libraries have identified the advantages of the technology. With advances in HF and UHF RFID, both alternatives are now viable in library applications. While some librarians are still skeptical towards UHF RFID as unproven in the library arena, the City University of Hong…

  3. Connecting for Innovation: Four Universities Collaboratively Preparing Pre-Service Teachers to Teach in Rural and Remote Western Australia

    Science.gov (United States)

    Trinidad, Sue; Sharplin, Elaine; Ledger, Sue; Broadley, Tania

    2014-01-01

    In 2010 a group of teacher educators from four universities, experienced in rural and remote education, formed the Tertiary Educators Rural, Regional and Remote Network (TERRR Network). The collaborative goal was to improve the quality of graduates taking appointments beyond the metropolitan areas of Western Australia. The TERRR Network developed…

  4. The Effectiveness of Training Islamic Meaning the Students’ Accountability in School of Paramedical & Health in Shahid Sadoughi University of Medical Sciences and Health Services

    Directory of Open Access Journals (Sweden)

    Ali Hakimzadeh Ardakani

    2017-03-01

    Full Text Available Introduction: Due to limited studies on educational interventions and its effect on accountability, this study aimed to determine the effectiveness of Islamic meaning on the students’ accountability in School of Paramedical & Health in Shahid Sadoughi University of Medical Sciences and Health Services. Methods: This is an interventional study with pre-test/post-test design conducted by a control group. 30 students of School of Paramedical & Health in Shahid Sadoughi University of Medical Sciences and Health Services in 2015-2016 entered the study who were selected via multistage cluster sampling and divided randomly to two groups experimental (n = 15 and control (n = 15. Data collection was administered by the students' accountability questionnaire before the education as a pre-test to both experimental and control groups. Islamic meaning training course was prepared based on the Quran and was performed in 8 sessions for experimental groups. Finally, post-test was performed for both groups and data were analyzed by using statistical methods, multivariate analysis of covariance. Results: At baseline, the mean scores of experimental and control groups, no significant difference was observed responsibility, but after applying the independent variable, no notceable or significant difference was considerable. In other words, the Islamic meaning education cuase increase accountability in students of Shahid Sadoughi University of Medical Sciences and Health Services. Conclusion: as regards in this study, the Islamic meaning education promoted the students' accountability, therefore it seems this type of training can be a way of promoting self-esteem and thereby increasing the students' accountability.

  5. Emotional Intelligence and Teacher Efficacy as Predictors of Teacher Effectiveness among Pre-Service Teachers in Some Nigerian Universities

    Science.gov (United States)

    Adeyemo, D. A.; Chukwudi, Agokei R.

    2014-01-01

    Evidence from teacher-effectiveness studies indicates that teacher effectiveness has yielded a wealth of understanding about the impact that teacher ability has on student growth. However, much is yet to be known on some psychological factors that could influence teaching effectiveness particularly among pre-service teachers. The purpose of the…

  6. Mobile Learning Bridging the Gap in Agricultural Extension Service Delivery: Experiences from Sokoine University of Agriculture, Tanzania

    Science.gov (United States)

    Sanga, Camilius; Mlozi, Malongo; Haug, Ruth; Tumbo, Siza

    2016-01-01

    The ubiquitous nature of mobile phones offers a noble environment where farmers can learn informally anywhere, anytime and at any location. This is an innovative way to address some of the weakness of conventional agricultural extension service. Few empirical studies have reported on the development of mobile phone application to support blended…

  7. Mentoring in TGfU Teaching: Mutual Engagement of Pre-Service Teachers, Cooperating Teachers and University Supervisors

    Science.gov (United States)

    Wang, Lijuan; Ha, Amy

    2012-01-01

    This study aims to examine the approaches used in mentoring and investigate the interactions occurring between pre-service teachers and mentors during the mentoring process. The study is placed in the context of the implementation of Teaching Games for Understanding (TGfU). The theoretical framework of this study was based on situated learning…

  8. Evaluating a Model of School-Based Health and Social Services: An Interdisciplinary Community-University Collaboration

    Science.gov (United States)

    Bronstein, Laura R.; Anderson, Elizabeth; Terwilliger, Susan H.; Sager, Kristen

    2012-01-01

    The purpose of this article is to share results of an exploratory qualitative research study designed to shed light on experiences of an interdisciplinary group of elementary school staff and graduate students in a school-based services project. A researcher conducted 20 interviews with staff and graduate students who represented the fields of…

  9. The Students Satisfaction Oriented: Academic Service Improvement Strategy, Department of Aquatic Resources Management, Bogor Agricultural University, Indonesia

    Science.gov (United States)

    Widaryanti; Daryanto, Arief; Fauzi, Anas Miftah

    2016-01-01

    Higher education institutions must have a strategy change management in the increasingly competitive business environment. A continous performance improvement should be made accordingly. This study was conducted with the case of MSP-IPB, to analyze the priority of academic services improvement which were oriented in student satisfaction. This…

  10. Choices in the Design of Inclusive Education Courses for Pre-Service Teachers: The Case of a South African University

    Science.gov (United States)

    Walton, Elizabeth; Rusznyak, Lee

    2017-01-01

    It is expected that that pre-service teachers are adequately equipped to meet the needs of diverse students. This article discusses the choices that teacher educators must make in designing inclusive education courses. The first choice is whether inclusive education will be infused into the curriculum or presented as a stand-alone course. If the…

  11. 76 FR 38040 - Lifeline and Link Up Reform and Modernization, Federal-State Joint Board on Universal Service...

    Science.gov (United States)

    2011-06-29

    ... needy consumers and maximize the number of Americans with access to modern communications services. To... target support to needy consumers and maximize the number of Americans with access to modern... definition of ``Lifeline'' that will ensure that consumers do not, whether inadvertently or knowingly...

  12. Pre-Service Teachers' Perceptions of the Internet and Online Courses: The Case of an American Pacific Island University

    Science.gov (United States)

    Inoue-Smith, Yukiko

    2014-01-01

    Offerings of online courses continue to increase in higher education settings, as institutions attempt to meet students' (and faculty members') increasing demands for online access. How do pre-service teachers perceive online education? This paper reports the results of a questionnaire-based survey addressing this issue. The questionnaire focused…

  13. Service-Learning and Political Engagement, Efficacy, and Apathy: A Case Study at Sam Houston State University

    Science.gov (United States)

    Evans, Heather K.

    2015-01-01

    Given the decline in political engagement among the electorate, especially among youth, there has been an effort to increase engagement through service-learning courses at both the high school and college levels. The research that exists regarding the effects of these courses on students is mixed. Some studies show that students become more…

  14. Reciprocal and Scholarly Service Learning: Emergent Theoretical Understandings of the University-Community Interface in South Africa

    Science.gov (United States)

    Smith-Tolken, Antoinette; Bitzer, Eli

    2017-01-01

    This study addresses underlying principles to interpret scholarly-based service-related teaching and learning. Such principles include addressing specific concerns of communities, transforming theoretical knowledge into lived experiences for students, making the knowledge generated within communities meaningful and forging constant growth and…

  15. Principal Investigator and Department Administrator Perceptions of Services Provided by Offices of Research Administration at Research Universities

    Science.gov (United States)

    Cole, Kimberley W.

    2010-01-01

    The purpose of this research study was to determine what service attributes were perceived as important factors for a successful Office of Research Administration (ORA) to provide to principal investigators and department administrators. Initially established more than 50 years ago, The Office of Research Administration (ORA) has evolved into an…

  16. Is HIV/AIDS a consequence or divine judgment? Implications for faith-based social services. A Nigerian faith-based university's study.

    Science.gov (United States)

    Olaore, Israel B; Olaore, Augusta Y

    2014-01-01

    A contemporary reading of Romans 1:27 was disguised as a saying by Paul Benjamin, AD 58 and administered to 275 randomly selected members of a private Christian university community in south western Nigeria in West Africa. Participants were asked to respond to a two-item questionnaire on their perception of the cause of HIV/AIDS either as a judgment from God or consequence of individual lifestyle choices. The apparent consensus drifted in the direction of God as the culprit handing down his judgment to perpetrators of evil who engage in the homosexual lifestyle. The goal of this paper was to examine the implications of a judgmental stance on addressing the psychosocial needs of Persons Living with HIV/AIDS in religious environments. It also explores how service providers in faith-based environments can work around the Judgment versus Consequence tussle in providing non-discriminatory services to persons diagnosed with HIV/AIDS.

  17. The emotional education of teachers and its teaching work: a experience of Service-Learning at the university and its evaluation

    Directory of Open Access Journals (Sweden)

    Sarah Carrica-Ochoa

    2017-02-01

    Full Text Available University has the responsibility to train professionals, which means providing people with the necessary competences to face the world with an engagement to social justice. This paper presents a service-learning experience (SL –and its evaluation– as a way of collaboration, service and improvement of community. Firstly, this work analyses SL and its theoretical context as a methodology in relation to community development and emotional intelligence. Secondly, a SL experience, conducted in grades of education at theUniversityofNavarra, is described. The objective has been to accompany the students in the analysis of the socio-educational action and capacitate them to intervene pedagogically in specific areas. Finally, the evaluation made through satisfaction questionnaires is presented; also a scale analysis of professional skills worked, made to that effect. The results show that methodologies such as SL allow achieving a high degree of satisfaction, engagement and motivation of students for the task required.

  18. [Changes of the psychogeriatric inpatient care at the University Psychiatric Hospitals in Basel following the constitution of an outpatient care service for the elderly].

    Science.gov (United States)

    Eren, Gökhan; Hiss, Barbara; Maeck, Lienhard; Stoppe, Gabriela

    2014-05-01

    10-year follow-up of the psychogeriatric inpatient care at the University Psychiatric Hospitals Basel following the establishment of an outpatient care service for the elderly (ADA). Standardized chart review of a random sample of psychogeriatric cases (≥ 65 y) of the years 1997 and 2007 (n = 100 each) in terms of socio-demographic, diagnostic, therapeutic und administrative data. The number of patients with contact to both inpatient and outpatient services prior to admission increased. There was no change regarding the amount of unvoluntary admissions. As expected more complex cases were treated. The case management showed changes towards greater guideline conformity. The 10-year follow-up shows a better outpatient treatment and the provision of inpatient facilities for complex multimorbid and emergency patients. © Georg Thieme Verlag KG Stuttgart · New York.

  19. Accelerators/decelerators of achieving universal access to sexual and reproductive health services: a case study of Iranian health system

    Science.gov (United States)

    2013-01-01

    Background At the 1994 International Conference on Population and Development (ICPD), held in Cairo, the global community agreed to the goal of achieving universal access to sexual and reproductive health (SRH) and rights by 2015. This research explores the accelerators and decelerators of achieving universal access to the sexual and reproductive health targets and accordingly makes some suggestions. Method We have critically reviewed the latest national reports and extracted the background data on each SRH indicator. The key stakeholders, both national and international, were visited and interviewed at two sites. A total of 55 in-depth interviews were conducted with religious leaders, policy-makers, senior managers, senior academics, and health care managers. Six focus-group discussions were also held among health care providers. The study was qualitative in nature. Results Obstacles on the road to achieving universal access to SRH can be viewed from two perspectives. One gap exists between current achievements and the targets. The other gap arises due to age, marital status, and residency status. The most recently observed trends in the indicators of the universal access to SRH shows that the achievements in the “unmet need for family planning” have been poor. Unmet need for family planning could directly be translated to unwanted pregnancies and unwanted childbirths; the former calls for sexual education to underserved people, including adolescents; and the latter calls for access to safe abortion. Local religious leaders have not actively attended international goal-setting programs. Therefore, they usually do not presume a positive attitude towards these goals. Such negative attitudes seem to be the most important factors hindering the progress towards universal access to SRH. Lack of international donors to fund for SRH programs is also another barrier. In national levels both state and the society are interactively playing their roles. We have used a

  20. Quality and Value of Library Services from a User’s Perspective: The Case of The National and University Library in Ljubljana User Studies

    Directory of Open Access Journals (Sweden)

    Melita Ambrožič

    2015-09-01

    Full Text Available The article presents the results of surveys which have been carried out by the National and University Library of Slovenia on a regular basis since 1987, thus gathering data on the general image of the library in the eyes of users, its importance to study and research and on the use of its services and information resources. The library is primarily interested in quality assessment of its services and staff as seen by the library users. Quality assessment from the user's point of view is an integral part of library performance measurement and one of the basic control tools for implementing strategic and annual library plans. The latest user study was carried out in 2013. Data were gathered by a web questionnaire. It contained questions enabling comparison with results of the previous studies, and for the first time, questions about the economic value of the library services were included. Comparing the latest results of the National and University Library user study with the results of previous researches shows that the most frequent reason why respondents visit the library remains the use of its premises for studying and borrowing of printed materials. They rarely search for professional help of the library staff. Their use of electronic information resources and the tools for their detection is still poor. The share of those, who value the library as publicly well-recognized, an open, friendly and trusted institution, has increased in comparison with the results of previous research. The same can be said for those, who highly value the impact of the library on the quality and efficiency of their work and study. The level of those, who are satisfied with the library and its services, was higher than in the previous studies, the level of satisfaction with the library staff has been increased significantly. Due to unreliability of data gathered, the economic value of the library was not determined.

  1. [Health Promotion and care of immigrant population in the eighth Municipality of Rome: the experience of the Medicine Service of Solidarity and the University Hospital of Tor Vergata].

    Science.gov (United States)

    Palombi, Leonardo; Ercoli, Lucia; Buonomo, Ersilia; Mancinelli, Sandro; De Luca, Simona; Laurenti, Serena; Visconti, Giuseppe; Bollero, Patrizio

    2013-01-01

    The VIII Municipality of Rome is characterized by a high poverty rate, by the presence of many immigrant communities and by the lack of health services available to vulnerable social groups. In 2005 , the " Servizio di Medicina Solidale" of the University Hospital of "Tor Vergata", for the first time intervened in this Municipality regarding Immigrant Health. The paper describes the activities and organization of this service from January 2005 to December 2007. It demonstrates a complex epidemiological picture of 2,374 immigrants, characterized by a young population, mostly women with reproductive health issues, followed by children with infectious and nutritional problems and, ultimately, adults who accessed the service, firstly for gastroenterological problems, secondly for cardiovascular problems and finally for dysmetabolic disorders. The paper describes the culture-centered actions of Health Promotion and Health Education in order to improve health awareness and promote integration of immigrants. The study indicates that the limited number of hospital admissions ( n.20) with respect to the number of outpatient visits (n.70.000) in the first seven years of the service " Medicina Solidale" has significantly reduced the number of unnecessary admissions to emergency wards. In conclusion it is notable that the cost of such intervention results eight times inferior to emergency admissions and further confirms that a Community medicine approach is sustainable.

  2. Impact of the Good Behavior Game, a universal classroom-based behavior intervention, on young adult service use for problems with emotions, behavior, or drugs or alcohol.

    Science.gov (United States)

    Poduska, Jeanne M; Kellam, Sheppard G; Wang, Wei; Brown, C Hendricks; Ialongo, Nicholas S; Toyinbo, Peter

    2008-06-01

    The Good Behavior Game (GBG) is a classroom behavior management strategy focused on socializing children to the role of student and aimed at reducing early aggressive, disruptive behavior, a confirmed antecedent to service use. The GBG was tested in a randomized field trial in 19 elementary schools with two cohorts of children as they attended first and second grades. This article reports on the impact of the GBG on service use through young adulthood. Three or four schools in each of five urban areas were matched and randomly assigned to one of three conditions: (1) GBG, (2) an intervention aimed at academic achievement, or (3) the standard program of the school system. Children were assigned to classrooms to ensure balance, and teachers and classrooms were randomly assigned to intervention conditions. This study provides evidence of a positive impact of a universal preventive intervention on later service use by males, although not by females, for problems with emotions, behavior, or drugs or alcohol. For both cohorts, males in GBG classrooms who had been rated as highly aggressive, disruptive by their teachers in the fall of first grade had a lower rate of school-based service use than their counterparts in control classrooms. REPLICATION: The design employed two cohorts of students. Although both first- and second-grade teachers received less training and support with the second cohorts of students than with the first cohort, the impact of GBG was similar across both cohorts.

  3. 14 April 2014 - UK University College London Hospitals and National Health Service Foundation Trust Chairman R. Murley in the ATLAS cavern with CERN Head of Medical Applications S. Myers and Collaboration Spokesperson D. Charlton.

    CERN Multimedia

    Gadmer, Jean-Claude

    2014-01-01

    Mr Richard Murley Chairman Sir Robert Naylor Chief Executive University College London Hospitals (UCLH) – National Health Service (NHS) Foundation Trust United Kingdom of Great Britain and Northern Ireland

  4. THE LEARNERS' SATISFACTION TOWARD ONLINE E-LEARNING IMPLEMENTED IN THE COLLEGE OF APPLIED STUDIES AND COMMUNITY SERVICE, KING SAUD UNIVERSITY, SAUDI ARABIA: Can E-Learning Replace the Conventional System of Education?

    National Research Council Canada - National Science Library

    Fahad N. AL-FAHAD

    2010-01-01

    .... The purpose of this study is to investigate learners' satisfaction toward online e-learning implemented in the College of Applied Studies and Community Service, King Saud University, Riyadh, Saudi Arabia...

  5. Equalization of opportunities in the tertiary level of education of students with special needs in the Czech Republic – innovation programme of services at the University of Hradec Kralove

    Directory of Open Access Journals (Sweden)

    Ruzickova Kamila

    2016-01-01

    Full Text Available The specialized text describes the standard rules of the equalization of opportunities at the tertiary level of the education of students with special needs in the Czech Republic. National standard recommendations for support services at Czech universities and colleges are presented in the first part of the article. The next part concentrates specifically on the innovative programme of services for students with special needs at the University of Hradec Kralove. The final part of the article provides the selected results of research study into the level of support services at the University of Hradec Kralove. Data were obtained from 52 respondents - kye workers for equalization of opportunities for students with special needs. A set of questionnaire was analysed using descriptive statistic. The first selected data demonstrate the status of readiness the innovated service system at the University of Hradec Kralove

  6. Adding physical therapy services in the emergency department to prevent immobilization syndrome - a feasibility study in a university hospital.

    Science.gov (United States)

    Tousignant-Laflamme, Yannick; Beaudoin, Ann-Marie; Renaud, Anne-Marie; Lauzon, Stephanie; Charest-Bossé, Marie-Catherine; Leblanc, Louise; Grégoire, Maryse

    2015-12-03

    The association between the functional decline occurring with bedrest and hospitalization in older persons is well-known. A long wait in the emergency department (ED), where patients can be bedridden, is a risk factor for the development of an immobilization syndrome (IS). IS is one of the unwanted consequences of inactivity, which causes pathological changes in most organs and systems. Early mobility interventions, such as physical therapy (PT) delivered in the ED, may prevent its development. To our knowledge, no prior studies have reported on this topic. The goal of this study was to (i) assess the feasibility and (ii) explore the potential clinical value of adding PT services to the ED, in collaboration with nursing staff, to prevent IS. For 12 weeks, PT services were delivered in the ED to older persons (>65 years old) presenting with ≥1 clinical signs associated with the development of IS. Patients were screened by ED nurses and then seen by the physiotherapist. In order to assess feasibility, access to patients, percentage of patients who met eligibility criteria, acceptability of the intervention, and barriers/facilitators to the implementation were measured. To describe the clinical benefits of early PT services, we counted the number of new IS cases among patients after their admission to the ward. After 12 weeks, the ED nurses screened 187 potential patients and 20 received PT services in the ED (before their admission to the ward). Accessibility was not an issue and we observed good acceptability from the milieu. We did not find majors problems or insurmountable obstacles to implementation of the intervention. Clinical outcomes showed that nine patients received PT treatments in the ED and on the ward (after their admission). For the 11 other patients, no PT interventions were done in the ED following the assessment. Follow-up of these 11 patients showed that two of them developed IS during their hospital stay. As for the nine patients who began

  7. Improving services for glaucoma care in Nigeria: implications for policy and programmes to achieve universal health coverage.

    Science.gov (United States)

    Kyari, Fatima; Gilbert, Clare; Blanchet, Karl; Wormald, Richard

    2017-05-01

    Glaucoma in Africa is sometimes referred to as the silent thief of sight. In Nigeria, glaucoma is common, it is serious, ophthalmologists face many constraints in managing it, people do not even know they have it until it is advanced, patients do not understand or comply with treatment after they are diagnosed and the poor are more likely to be glaucoma blind. Available evidence indicates that the health system in Nigeria is failing to meet the needs of patients with glaucoma. Based on evidence, we propose future directions for improving services for glaucoma care in Nigeria, and the implications for policy and programmes to control glaucoma blindness, using a health system-oriented approach. Three complementary strategies are required: (i) strengthening clinical services for glaucoma-by developing models of glaucoma care, improving clinical treatment options, making medicines and equipment available, financing glaucoma care and training eye care workers; (ii) introducing initiatives for earlier detection of glaucoma in the clinic and approaches in the community and (iii) strengthening health system governance. Glaucoma is a complex disease to manage and addressing it as a public health problem is challenging. However, we need to change the paradigm to recognise that glaucoma is a potentially avoidable cause of blindness in Africa. Published by the BMJ Publishing Group Limited. For permission to use (where not already granted under a licence) please go to http://www.bmj.com/company/products-services/rights-and-licensing/.

  8. An evidence-based medicine audit of the ophthalmic emergency services unit of King Abdulaziz University Hospital (KAUH).

    Science.gov (United States)

    Alsuhaibani, Adel; AlRajeh, Mohammed; Gikandi, Priscilla; Mousa, Ahmed

    2017-10-10

    To improve the interventions provided for patients presenting with acute ophthalmic conditions to the ophthalmic emergency unit through applying the best available evidences from quality literature for managing such conditions. A retrospective cohort study at a tertiary eye care university hospital in Riyadh, Saudi Arabia, involving a two-phase audit of diagnosis-intervention was conducted. The first phase was done retrospectively for the duration from April 1 to May 30, 2014, after disseminating the results of the first phase to King Abdulaziz University Hospital ophthalmology department staff, and the second phase was done retrospectively for the duration from November 1 to December 30, 2015. The validity of outcomes was assessed through a literature search using Medline and the Cochrane Database of Systematic Reviews. The participants were masked on the study objectives to avoid Hawthorne's phenomenon (prescribing bias). In the first part of the audit, 73.2% out of 355 interventions were found to be evidence based. There was notable improvement of 80.9% in the number of evidence-based interventions in the second part of the audit. This improvement was statistically significant (p = 0.017). Evidence-based medicine audit can be a helpful tool to assess the performance and can lead to quality improve of the provided care by reducing the number of medical errors and refining medical decisions and interventions.

  9. Emergency medical services versus private transport of trauma patients in the Sultanate of Oman: a retrospective audit at the Sultan Qaboos University Hospital.

    Science.gov (United States)

    Al-Shaqsi, Sultan; Al-Kashmiri, Ammar; Al-Hajri, Hamood; Al-Harthy, Abdullah

    2014-09-01

    This study aims to assess the differences in the outcome of road traffic trauma patients between those transported by emergency medical services (EMS) and those privately transported to the Sultan Qaboos University Hospital in the Sultanate of Oman in 2011. This is a retrospective study of road traffic trauma patients admitted to the Sultan Qaboos University Hospital between January to December 2011. Data for all cases were retrieved from the emergency department database. The general linear multivariate regression analysis model was performed to test the differences in outcome. The analysis controlled for age, gender, ethnicity, weekend injury, time of injury, triage status, Injury Severity Score, existence of head injury, need for intensive care unit admission and need for surgical management. There were 821 trauma cases in 2011. 66.7% were transported by EMS. Male patients represented 65.7% of the cases. There was no significant difference in the characteristics of EMS and non-EMS trauma patients. In terms of inhospital mortality, the relative ratio of inhospital mortality between EMS and non-EMS groups was 0.64 (0.36-1.13), and p value 0.13. There is no significant difference in all other secondary outcomes tested. EMS transported trauma patients had a statistically non-significant 36% reduction in mortality compared with privately transported patients admitted to the Sultan Qaboos University Hospital in 2011. Further, research that incorporates prehospital factors such as crash to arrival of EMS services and transport time to definitive healthcare facility should be conducted to evaluate the effectiveness of such a system in trauma care. Since non-EMS transport is likely to continue, public first aid training is critical to reduce mortality and morbidity of road traffic trauma in Oman. Published by the BMJ Publishing Group Limited. For permission to use (where not already granted under a licence) please go to http://group.bmj.com/group/rights-licensing/permissions.

  10. Curriculum design of emergency medical services program at the College of Applied Medical Sciences, King Saud bin Abdulaziz University for Health Sciences

    Directory of Open Access Journals (Sweden)

    Alanazi AF

    2012-03-01

    Full Text Available Abdullah Foraih AlanaziCollege of Applied Medical Sciences, King Saud bin Abdulaziz University for Health Sciences, Riyadh, Kingdom of Saudi ArabiaBackground: The emergency medical services program at the College of Applied Medical Sciences, King Saud bin Abdulaziz University for Health Sciences, Riyadh, Kingdom of Saudi Arabia, was adapted from the integrated problem-based learning curriculum of Flinders University, Adelaide, South Australia.Purpose: The purpose of this article is to discuss the major adaptations required for adoption of the full-fledged PBL curriculum, use of sequential blocks, and multilayer alignment of the curriculum.Methods: A logical model and step-by-step approach were used to design the curriculum. Several studies using Delphi methods, focus group interviews, and expert opinions were performed to identify the priority health problems; related competencies, learning objectives, and learning strategies; the web-based curriculum for delivery; student assessment; and program evaluation.Results: Sixty priority health problems were identified for inclusion in different blocks of the curriculum. Identified competencies matched the satisfaction of different stakeholders, and ascertained learning objectives and strategies were aligned with the competencies. A full-fledged web-based curriculum was designed and an assessment was created that aligned with a blueprint of the objectives and the mode of delivery.Conclusion: Step-by-step design ensures the multilayer alignment of the curriculum, including priority health problems, competencies, objectives, student assessment, and program evaluation.Keywords: emergency medical services, problem-based learning, logical model, step-by-step approach, multilayer alignment

  11. Pediatric dental care in a tertiary public hospital. Four years of experience in the Service of Stomatology of Valencia University General Hospital (Valencia, Spain).

    Science.gov (United States)

    Poveda, Rafael; Jiménez, Yolanda; Gavaldá, Carmen; Sanchís, José María; Carbonell, Enrique; Margaix, María; Sarrión, Gracia

    2008-05-01

    A study is made of the experience gained with the Child Oral Care Program (Plan de Atención Dental Infantil, PADI) in the Service of Stomatology of Valencia University General Hospital (Valencia, Spain) after four years in operation (July 2003 - July 2007). The sample comprised 2626 children between 5-14 years of age, pertaining to department 9 of the Valencian public health system. A clinical history was compiled in each case, a radiological study was made, and a treatment plan was elaborated including fillings, extractions, and control visits. Of the 2626 designated children, 2369 visited our Service - mostly referred from the Preventive Dental Care Units. A total of 5784 fillings were carried out (93.3% with silver amalgam, 5.6% with composites and the rest as provisional fillings). The permanent first molars were the teeth with the largest number of fillings (70.2% of the total). These were followed in order of frequency by the second molars (19.1%). As regards composite resin fillings, most involved the upper central incisors, followed by the upper lateral incisors. A total of 644 extractions were performed, corresponding to 110 permanent teeth and 534 temporary teeth. In the case of the permanent dentition, the first molars were the most commonly removed teeth. In the temporary dentition, the most frequently removed teeth were the second molars. The response of the population to this program has been very good, and reinforces the preventive measures already in place, with the provision of restorative treatments to improve the oral and dental health of the pediatric population, and yielding good results in terms of the program quality indicators. The Service of Stomatology (Valencia University General Hospital) is able to address the demand and offers the public health network integrated and continuous patient care.

  12. A Survey of Primary School Libraries to Determine the Availability and Adequacy of Services for Universal Basic Education (UBE in Oyo State, Nigeria

    Directory of Open Access Journals (Sweden)

    Belau Olatunde Gbadamosi

    2011-06-01

    Full Text Available Objective -- As a first step in gathering evidence, this study surveyed school libraries and examined the services those libraries provide in relation to the Universal Basic Education (UBE program at a primary level. The purpose of this paper is to explore these UBE factors in relation to school libraries in Oyo State, Nigeria.Methods -- A questionnaire was sent to the 33 schools which have a library and information centre staffed by a teacher-librarian, in order to examine library services and the views of those providing them. The questionnaire covers library space, categories of library resources, student activities during library visits, mobile library services, and the teacher-librarians’ perception of the adequacy of the collection and the challenges in the use of library.Results -- Questionnaires were returned by 30 teacher-librarians out of 33, a response rate of 91%. Although pupils across each local government area have the chance to visit school libraries, the system of one short visit per week is inadequate for developing a universal interest in reading and in study skills. Staff responsible for the libraries consider many of the resources to be inadequate or outdated and stock is depleted as pupils borrow books, leaving fewer for those who follow.Conclusions -- As a first step to implementing evidence based practice, this paper describes the primary school library system in Nigeria and provides evidence on how it operates in Oyo State. Teacher-librarians who staff the libraries confirm the inadequacies in the system. They perceive collections to be inadequate and confirm that some pupils in the state have only limited access to library resources. Respondents also believe that they need further training, particularly in computer and information literacy.

  13. Acesso a ambulatório pediátrico de um hospital universitário Evaluation of access to the pediatric service of a university hospital

    Directory of Open Access Journals (Sweden)

    Selma C. Franco

    1998-08-01

    Full Text Available INTRODUÇÃO: No Brasil verifica-se um descompasso entre o aumento das necessidades de atenção à saúde e de sua oferta. O Sistema Único de Saúde, cujas deretrizes preconizam a atenção universal e eqüânime, determina a relevância desta temática dentro do campo da avaliação dos serviços de saúde. Assim, foram estudados dois ambulatórios de pediatria de um hospital universitário, um geral e outro de uma subespecialiadade (pneumologia, comparando os usuários quanto ao acesso. MÉTODO: Foram aplicados 221 questionários entre clientes de ambos os ambulatórios de pediatria com o objetivo de se estudar e comparar variáveis socioeconômicas, procedência, acesso aos referidos ambulatórios e outros serviços de saúde. RESULTADOS: Evidenciou-se grande dificuldade de locomoção dos pacientes, a maioria dos quais são encaminhados por serviços de saúde locais. Dos pacientes atendidos 40% não receberam nenhum atendimento anteriormente à sua chegada ao hospital, fato que decorre principalmente de seu baixo nível socioeconômico, que os torna dependentes exclusivamente dos serviços públicos de saúde. A comparação entre os dois ambulatórios mostra que os pacientes do ambulatório de especialidade têm melhor nível socioeconômico e são menos dependentes dos serviços públicos, configurando desta forma uma situação de ineqüidade. CONCLUSÕES: É apontado o melhor nível socioeconômico dos usuários da especialidade bem como questões organizacionais do próprio serviço como os responsáveis pela iniqüidade verificada.INTRODUCTION: In Brazil, one can verify an imbalance between the increase in the need for health care and its supply. The consolidation of the National Health System which recommends universality and equity in care, makes this issue important in the field of health service evaluation. Two pediatric services in a university hospital, one general and the other specialized are studied and compared in terms of

  14. What do the dialysis patients of the Nuestra Señora de la Candelaria University Hospital think about the services received? Valuation of the quality perceived

    Directory of Open Access Journals (Sweden)

    Purificación Cerro López

    2008-03-01

    Full Text Available The following work tries to evaluate the satisfaction degree of the dialysis patients regarding the health attention received, and to identify the problems related to the health care services. To achieve this goal a qualitative-quantitative study was designed. The study population were patients who receive renal substitutive treatment in the Nuestra Señora de la Candelaria University Hospital (HUNSC. Quantitative data were collected by using the questionnaire (SERVQHOS to 71% of the total population. Each item was punctuated in a Likert scale according to the degree of satisfaction (from 1 to 5. The SPSS 13.0 statistical program was used for the data analysis. Qualitative data were collected by formulating an open question which was answered on personal diaries written by some of these patients. The average global satisfaction obtained was 4. The professionalism of the sanitary personnel is among the better aspects valued (4.2 and the transport services among the worse valued (2.1. It was not found statistical significant relation between the analyzed variables and the patients satisfaction degree. Regarding the outcomes of the qualitative analysis, it contributes us very useful information to identify susceptible aspects to improve related to the medical and nursing attention, transport services, ward environment and other resources.

  15. [Assessment of the adequacy of health services in day hospital care: experience of an endocrine surgery day care unit at a university polyclinic].

    Science.gov (United States)

    Lombardi, C P; De Crea, C; Traini, E; Tondolo, V; Bellantone, R; Damiani, G; Capalbo, G; Volpe, M; Cambieri, A; Catananti, C

    2001-01-01

    The aim of the study was to assess the appropriateness of the provision of surgical treatment in the day hospital setting and at the same time to evaluate the efficacy of the service provided. The study was conducted on admissions to a day care unit operating in conjunction with the surgery division of a university hospital. The evaluation of appropriateness was carried out using explicit criteria, based on regional regulations and on guidelines drawn up by the Agency for Regional Health Services. The criteria related to the hospital bed equivalent Rotation Index and to the types of DRGs treated and services provided. Efficacy was assessed using the following para-meters: number of US-guided fine needle aspiration biopsies; techniques used; age, sex and nodule size; patient distribution by results of diagnostic examination; cytological classification; percentage of patients with complications. We also evaluated the possibility of transferring short-term (2-3 days) surgical admissions from ordinary regimens to the day care setting. The results of this study yield useful synthetic indicators for assessing the appropriateness both of the day care function as a whole and of individual operating units, providing both administrative and medical staff with a useful frame of reference for the planning of health-care management.

  16. Financial crisis and income-related inequalities in the universal provision of a public service: the case of healthcare in Spain.

    Science.gov (United States)

    Abásolo, Ignacio; Saez, Marc; López-Casasnovas, Guillem

    2017-07-24

    The objective of this paper is to analyse whether the recent recession has altered health care utilisation patterns of different income groups in Spain. Based on information concerning individuals 'income and health care use, along with health need indicators and demographic characteristics (provided by the Spanish National Health Surveys from 2006/07 and 2011/12), econometric models are estimated in two parts (mixed logistic regressions and truncated negative binominal regressions) for each of the public health services studied (family doctor appointments, appointments with specialists, hospitalisations, emergencies and prescription drug use). The results show that the principle of universal access to public health provision does not in fact prevent a financial crisis from affecting certain income groups more than others in their utilisation of public health services. Specifically, in relative terms the recession has been more detrimental to low-income groups in the cases of specialist appointments and hospitalisations, whereas it has worked to their advantage in the cases of emergency services and family doctor appointments.

  17. Nasal Colonization rate of Staphylococcus aureus strains among Health Care Service Employee’s of Teaching University Hospitals in Yazd

    Directory of Open Access Journals (Sweden)

    Khalili Mohammad Bagher

    2009-10-01

    Full Text Available This study was carried out to find the extent of staphylococcal carriages including Methicillin resistant Staphylococcus aureus MRSA in employee's of teaching university hospitals in Yazd. Nasal swabs of 742 employees in four different medical teaching hospitals in Yazd were collected, and tested for detection of staphylococci strains. Out of 742 employees, 94 (12.7% were carrier of staphylococcus aurus and 57 (11.38% for methicillin resistant Staphylococcus aureus (MRSA respectively. Prevalence of Staphylococci aureus and MRSA in individual hospitals and wards were different. In general the highest carriers were personnel of dialysis ward and the lowest pediatrics wards. Resistance rate of MRSA against Ciprofloxacin, Vancomycin, and Rifampin were found to be as 28.1%, 10.5% and 35.1% respectively.

  18. The University of Michigan Honest Broker: a Web-based service for clinical and translational research and practice.

    Science.gov (United States)

    Boyd, Andrew D; Saxman, Paul R; Hunscher, Dale A; Smith, Kevin A; Morris, Timothy D; Kaston, Michelle; Bayoff, Frederick; Rogers, Bruce; Hayes, Pamela; Rajeev, Namrata; Kline-Rogers, Eva; Eagle, Kim; Clauw, Daniel; Greden, John F; Green, Lee A; Athey, Brian D

    2009-01-01

    For the success of clinical and translational science, a seamless interoperation is required between clinical and research information technology. Addressing this need, the Michigan Clinical Research Collaboratory (MCRC) was created. The MCRC employed a standards-driven Web Services architecture to create the U-M Honest Broker, which enabled sharing of clinical and research data among medical disciplines and separate institutions. Design objectives were to facilitate sharing of data, maintain a master patient index (MPI), deidentification of data, and routing data to preauthorized destination systems for use in clinical care, research, or both. This article describes the architecture and design of the U-M HB system and the successful demonstration project. Seventy percent of eligible patients were recruited for a prospective study examining the correlation between interventional cardiac catheterizations and depression. The U-M Honest Broker delivered on the promise of using structured clinical knowledge shared among providers to help clinical and translational research.

  19. Measuring the impact of e-learning on increasing organization quality of services: Case study of medical university in Ilam

    Directory of Open Access Journals (Sweden)

    Meysam Mirabizadeh

    2012-04-01

    Full Text Available Information technology has made tremendous changes on ways people learn and communicate. People could go through internet to have an access to many knowledge based websites such as Wikipedia to learn or they may participate in e-learning programs offered by different well known universities in the world without bothering about the borders between countries. E-learning has proven as a cost efficient method especially for courses where there is no need to offer physical lab courses. It can literally eliminate different cost items involved with traditional learning such as transportation or the cost of leaving a job to learn more. The proposed study of this paper attempts to understand whether e-learning has any positive impact on quality improvement in an organization. The proposed study of this paper performs a survey on 525 people who work in medical school of Ilam. We have chosen a sample of 223 people and designed a questionnaire based on Likert scale. The results indicate that e-learning has positive relationship with quality improvement in an organization.

  20. Invertendo o caminho tradicional do atendimento psicológico numa clínica-escola brasileira Inverting the traditional route of one Brazilian university psychological service

    Directory of Open Access Journals (Sweden)

    Edwiges Ferreira de Mattos Silvares

    2000-06-01

    Full Text Available Uma proposta de atendimento psicológico comportamental, invertendo-se o fluxo do cliente até à clínica-escola (em vez de este ir até ela, esta é que vai até ele, foi testada. Trinta clientes, antes e depois da intervenção, foram avaliados por meio de: (a CBCLs, (b TRFs, (c DOFs e (d índices de atenção à tarefa e interação com o professor, obtidos em vídeos das crianças em atividades acadêmicas numa sucursal da clínica-escola (uma escola pública, assim chamada por permitir os programas preventivos desta. No ver dos professores e observadores, as crianças do grupo de intervenção (n=10, do ponto de vista estatístico (p£.05, diferem significativamente das de espera (n=20, quanto ao aumento de competência social, diminuição do distúrbio total, maior tempo de atenção à tarefa e de interação com o professor, o que mostrou ser a proposta exeqüível. Mais elementos devem ser incorporados à proposta objetivando-se o envolvimento familiar e a prevenção do mau desempenho acadêmico das crianças encaminhadas.A new clinical intervention to change the client's natural route to an university psychological service was tested. Instead of the community going to the psychological service it is the service that goes to people in the community. It was developed in a psychological service branch (a school that allows psychological prevention programs from university with 30 children (clients assessed, before and after the intervention by CBCLs, TRFs and DOFs plus on indexes of attention to task and interaction with teacher, obtained from children's videos on academic activities. According to teachers and observers, all children that went through the intervention (n=10, were statistically different (p£.05 from wait control (n=20 considering: higher social competence, lower total behavioral disturbance, higher task attention and higher children-teacher interaction, showing that the proposal is feasible. New strategies shall be

  1. [Modern referral-information service in the Central Medical Library of the University of Zagreb Medical School].

    Science.gov (United States)

    Hadjina, G; Granić, D; Bekavac, A

    1990-01-01

    New technologies in information and retrieval services of the Central Medical Library are presented, as well as comparison between traditional search of biomedical literature and search of biomedical bases available on CD-ROM and on-line. MeSH thesaurus represents the basis for all modes of searches, either through published indexes (Index Medicus, Biomedicina Iugoslavica), searches through on-line, or via CD-ROM technology. Experience in indexing according to MeSH structure helps us to search and retrieve biomedical literature on new media too. Great interest in new media for search and retrieval of biomedical literature among our users (100%) justifies their introduction into the Library. In the period of four months, 75% of our users chose CD-ROM technology in their search, 25% chose on-line search, and both technologies were combined by 33% of the users. Having these new media in our library we have reached the point from which we join the world biomedical information network and successfully meet the growing need for information in the field of biomedicine.

  2. Implementation of a Service-Learning Module in Medical Microbiology and Cell Biology Classes at an Undergraduate Liberal Arts University

    Directory of Open Access Journals (Sweden)

    Maia Larios-Sanz

    2011-03-01

    Full Text Available Here we discuss the implementation of a service-learning module in two upper-division biology classes, Medical Microbiology and Cell Biology. This exciting hands-on learning experience provided our students with an opportunity to extend their learning of in-class topics to a real-life scenario. Students were required to volunteer their time (a minimum of 10 hours in a semester at an under-served clinic in Houston, Texas. As they interacted with the personnel at the clinic, they were asked to identify the most prevalent disease (infectious for Medical Microbiology, and cellular-based for Cell seen at the clinic and, working in groups, come up with educational material in the form of a display or brochure to be distributed to patients. The material was meant to educate patients about the disease in general terms, as well as how to recognize (symptoms, prevent and treat it. Students were required to keep a reflective journal in the form of a blog throughout the semester, and present their final materials to the class orally. Students were surveyed about their opinion of the experience at the end of the semester. The vast majority of student participants felt that the project was a positive experience and that it helped them develop additional skills beyond what they learn in the classroom and understand how lecture topics relate to every day life. Here we discuss the implementation of a service-learning module in two upper division biology classes, Medical Microbiology and Cell Biology. This exciting hands-on learning experience provided our students with an opportunity to extend their learning of in-class topics into a real life scenario. Students were required to volunteer their time (a minimum of 10 hours in a semester at an under-served clinic in Houston, Texas. As they interacted with the personnel at the clinic, they were asked to identify the most prevalent disease (infectious for Medical Microbiology, and cellular-based for Cell seen at the

  3. [Effects of Mental Disorders on the Academic Outcomes of University Students--A Retrospective Study Using Medical Records from a Health Services Center].

    Science.gov (United States)

    Ishii, Terumi; Tachikawa, Hirokazu; Hori, Takafumi; Ishikawa, Masanori; Hatanaka, Kimitaka; Aiba, Miyuki; Asada, Takashi

    2015-01-01

    Falling behind in class is a serious problem for university students as it can lead to social problems and increase the risk of suicide. Although it is common for students suffering from mental disorders to fall behind academically, there have been few studies investigating the difficulties these students face in order to graduate from university. Therefore, we investigated factors associated with dropping out of school with the purpose of creating a strategy to improve the academic outcomes of students who regularly seek psychiatric consultation. We investigated undergraduate students who received consultation at Tsukuba University's Health Services Center Psychiatry Department and whose academic outcomes between the 2004 and 2013 academic years were known. Academic outcomes were obtained from Tsukuba University's grade management system by permission of the authority. The students were divided into either a graduate or dropout group depending on their academic outcomes. The medical records for both groups were retrospectively investigated, and factors that were predicted to affect academic outcomes were assessed using statistical methods. The dropout group was younger in grade and had a greater severity of illness at initial consultation. Moreover, this group had a greater number of consultation visits, showed less cooperation with the instructor in charge, had a significantly longer duration of social with drawal and temporary leave of absence from school, and had a significantly greater number of students with grade retention. When a time factor was incorporated in the analysis, the presence of grade retention/temporary leave of absence from school and social withdrawal was significantly correlated with dropping out of school. It was revealed that not only the mental disorder itself, but also psychosocial severity and the maladjusted state that occur secondary to such mental disorder influence academic outcomes. These results indicated that in order to improve

  4. [Description of the pharmaceutical services offered by the universal health care system at the primary care level in Londrina, Paraná, Brazil].

    Science.gov (United States)

    Menolli, Poliana Vieira da Silva; Ivama, Adriana Mitsue; Cordoni Júnior, Luis

    2009-03-01

    To describe the pharmaceutical services offered at the primary care level by Brazil's Sistema Unico de Salud (Universal Health Care System). The study took place in Londrina, Paraná, in January-March 2003. The World Health Organization's recommended drug use indicators were employed. Included in the study were 13 primary health care facilities in which 390 patients were interviewed. None of the facilities had a pharmacist. The average office visit lasted 8.6 minutes; the mean number of drugs prescribed was 2.2; and injections were given in 10.9%. Generic drugs were prescribed 66.5% of the time and 73% of the prescribed drugs were included in the Lista Municipal de Medicamentos Esenciales (Municipal List of Essential Drugs). Only 46.6% of the patients interviewed reported having the basic instructions required for appropriate use of the drug prescribed. These results can aid in restructuring the municipality's pharmaceutical services because they underscore the need to improve and to increase rational drug use as a therapeutic resource imperative to supporting health efforts.

  5. [Pain therapy in in-patients with cancer. Effects of a manual-based approach as guideline for pain-consulting service at a university hospital].

    Science.gov (United States)

    Brinkers, M; Pfau, Gernot; Lux, A; Pfau, Giselher; Schneemilch, C; Meyer, F; Grond, S

    2016-03-01

    Appropriate medication is an important and substantial part in the therapy of tumor-induced pain. The objective of this study was to investigate the efficiency of anaesthesiology-based consultant service characterizing the quality of this type of treatment in daily clinical practice of a university hospital, i. e., in the patient profile of a tertiary center (study design: systematic clinical, unicenter observational study reflecting clinical practice and study-based control of therapeutic care quality). In the course of consulting function with regard to pain care on the single wards a considerable portion of cancer patients are recieving drugs. For most patients such care comprises several consultations and subsequently initiated treatment modifications. The consulting function ends if the patients feel free of pain or report a substantial improvement. From 1/1/2010 to 12/31/2012 detailed information on the drug therapy applied prior to, during and after the consultation was prospectively documented.This data was retrospectively evaluated as "pre-vs.-post" comparison (Chi-squared test, Fisher's exact test and McNemar's test), in particular, focussing on the quality of pain medication using the WHO index as well as pain intensity obtained by means of the visual analogue scale (VAS). In total, 375 in-patients were treated. The modified pain medication by the anesthesiological consultant service led to a significant increase (p therapy for cancer-related pain. © Georg Thieme Verlag KG Stuttgart · New York.

  6. Factors Associated With Medical School Entrants' Interest in Military Financial Assistance in Exchange for a Service Obligation: The Michigan State University College of Human Medicine Cohort.

    Science.gov (United States)

    Sienko, Dean G; Oberst, Kathleen

    2017-07-01

    The U.S. military offers comprehensive scholarships to medical students to help offset costs in exchange for either reserve or active duty service commitments. Our goal was to describe to what degree newly admitted students to Michigan State University's College of Human Medicine were aware of and interested in these opportunities. We surveyed 176 newly admitted students at the beginning and immediately following a presentation on military medicine opportunities. We collected anonymous paper surveys from program attendees and entered the data into Stata v13.1. The project was submitted for institutional review board review and deemed to not involve human subjects. Tests of association were performed using Chi-square test of independence and Fisher's exact test where needed. Our cohort was 49% female, 51% male, and over 90% were less than 30 years of age. Only 14% reported having family involved in the military. Our results indicated that over 90% of students were aware of these programs but less than 3% took advantage of the offerings. Despite 65% reporting somewhat or significant concerns over debt, financial concerns were not statistically associated with scholarship interest level. Instead, having a family member in the military was the most significant positive predictor of interest (47% compared with 17%, p service aside from financial support. Career vignettes and summaries may offer better insight into the service experience for those lacking familiarity thereby potentially increasing interest and applications. Focus groups with current scholarship awardees may inform recruitment strategies. Reprint & Copyright © 2017 Association of Military Surgeons of the U.S.

  7. Realizing universal health coverage for maternal health services in the Republic of Guinea: the use of workforce projections to design health labor market interventions.

    Science.gov (United States)

    Jansen, Christel; Codjia, Laurence; Cometto, Giorgio; Yansané, Mohamed Lamine; Dieleman, Marjolein

    2014-01-01

    Universal health coverage requires a health workforce that is available, accessible, and well-performing. This article presents a critical analysis of the health workforce needs for the delivery of maternal and neonatal health services in Guinea, and of feasible and relevant interventions to improve the availability, accessibility, and performance of the health workforce in the country. A needs-based approach was used to project human resources for health (HRH) requirements. This was combined with modeling of future health sector demand and supply. A baseline scenario with disaggregated need and supply data for the targeted health professionals per region and setting (urban or rural) informed the identification of challenges related to the availability and distribution of the workforce between 2014 and 2024. Subsequently, the health labor market framework was used to identify interventions to improve the availability and distribution of the health workforce. These interventions were included in the supply side modeling, in order to create a "policy rich" scenario B which allowed for analysis of their potential impact. In the Republic of Guinea, only 44% of the nurses and 18% of the midwives required for maternal and neonatal health services are currently available. If Guinea continues on its current path without scaling up recruitment efforts, the total stock of HRH employed by the public sector will decline by 15% between 2014 and 2024, while HRH needs will grow by 22% due to demographic trends. The high density of HRH in urban areas and the high number of auxiliary nurses who are currently employed pose an opportunity for improving the availability, accessibility, and performance of the health workforce for maternal and neonatal health in Guinea, especially in rural areas. Guinea will need to scale up its recruitment efforts in order to improve health workforce availability. Targeted labor market interventions need to be planned and executed over several decades

  8. Realizing universal health coverage for maternal health services in the Republic of Guinea: the use of workforce projections to design health labor market interventions

    Science.gov (United States)

    Jansen, Christel; Codjia, Laurence; Cometto, Giorgio; Yansané, Mohamed Lamine; Dieleman, Marjolein

    2014-01-01

    Background Universal health coverage requires a health workforce that is available, accessible, and well-performing. This article presents a critical analysis of the health workforce needs for the delivery of maternal and neonatal health services in Guinea, and of feasible and relevant interventions to improve the availability, accessibility, and performance of the health workforce in the country. Methods A needs-based approach was used to project human resources for health (HRH) requirements. This was combined with modeling of future health sector demand and supply. A baseline scenario with disaggregated need and supply data for the targeted health professionals per region and setting (urban or rural) informed the identification of challenges related to the availability and distribution of the workforce between 2014 and 2024. Subsequently, the health labor market framework was used to identify interventions to improve the availability and distribution of the health workforce. These interventions were included in the supply side modeling, in order to create a “policy rich” scenario B which allowed for analysis of their potential impact. Results In the Republic of Guinea, only 44% of the nurses and 18% of the midwives required for maternal and neonatal health services are currently available. If Guinea continues on its current path without scaling up recruitment efforts, the total stock of HRH employed by the public sector will decline by 15% between 2014 and 2024, while HRH needs will grow by 22% due to demographic trends. The high density of HRH in urban areas and the high number of auxiliary nurses who are currently employed pose an opportunity for improving the availability, accessibility, and performance of the health workforce for maternal and neonatal health in Guinea, especially in rural areas. Conclusion Guinea will need to scale up its recruitment efforts in order to improve health workforce availability. Targeted labor market interventions need to be

  9. Telecommunications and Universal Service: International ...

    International Development Research Centre (IDRC) Digital Library (Canada)

    It will be of interest to scholars, researchers, students, and practitioners in information sciences and development studies. The author. Seán Ó Siochrú Research Director of NEXUS Research Cooperative in Ireland. Contenus connexes. Appel à propositions pour le concours de 2018 du Programme conjoint canado-israélien ...

  10. Integrating Science Content and Pedagogy in the Earth, Life, and Physical Sciences: A K-8 Pre-Service Teacher Preparation Continuum at the University of Delaware

    Science.gov (United States)

    Madsen, J.; Allen, D.; Donham, R.; Fifield, S.; Ford, D.; Shipman, H.; Dagher, Z.

    2007-12-01

    University of Delaware faculty in the geological sciences, biological sciences, and the physics and astronomy departments have partnered with faculty and researchers from the school of education to form a continuum for K- 8 pre-service teacher preparation in science. The goal of the continuum is to develop integrated understandings of content and pedagogy so that these future teachers can effectively use inquiry-based approaches in teaching science in their classrooms. Throughout the continuum where earth science content appears an earth system science approach, with emphasis on inquiry-based activities, is employed. The continuum for K-8 pre-service teachers includes a gateway content course in the earth, life, or physical sciences taken during the freshman year followed by integrated science content and methods courses taken during the sophomore year. These integrated courses, called the Science Semester, were designed and implemented with funding from the National Science Foundation. During the Science Semester, traditional content and pedagogy subject matter boundaries are crossed to stress shared themes that teachers must understand to teach standards-based science. Students work collaboratively on multidisciplinary problem-based learning (PBL) activities that place science concepts in authentic contexts and build learning skills. They also critically explore the theory and practice of elementary science teaching, drawing on their shared experiences of inquiry learning during the Science Semester. The PBL activities that are the hallmark of the Science Semester provide the backdrop through which fundamental earth system interactions can be studied. For example in a PBL investigation that focuses on kids, cancer, and the environment, the hydrologic cycle with emphasis on surface runoff and ground water contamination is studied. Those students seeking secondary certification in science will enroll, as a bridge toward their student teaching experience, in an

  11. [Tooth decay: epidemiological and therapeutic aspects in dental service of University Teaching Hospital Yalgado Ouedraogo and Municipal Centre of Oral Health].

    Science.gov (United States)

    Ouedraogo, Y; Kabore, W A D; Konsem, T; Fall, M; Millogo, M; Ouattara, S; Ouedraogo, D

    2015-12-01

    In order to improve the prevention and treatment of dental caries in Burkina Faso, we conducted a study on the epidemiological and therapeutic aspects of dental caries in the dental services of University Teaching Hospital Yalgado Ouedraogo and in the Municipal Centre of Oral Health of Ouagadougou. A prospective and descriptive study from October, 15th 2012 to January, 15th 2013 was conducted on a sample of 191 patients. The variables recorded were: patient's identity, age, sex, area of residence, food mode, socioeconomic level, reason for consultation, oral hygiene, DMFT index, degree of tissue damage, the topography of the carious lesions and the applied therapy. Caries prevalence was 93.19% more female consultations, with sex ratio at 0.77. The average age was 31 years for a sample often engaged in trade and the informal sector. Carious lesions were usually limited to less than 4 teeth. The main motivation for the consultation was pain at 82.20%. The use of preventive care is quite low in our population. Extractions still occupy an important part of treatment. We need to improve oral hygiene and show to patients the necessity of routine visits to the dentist every year for early treatment.

  12. The Learners' Satisfaction toward Online E-Learning Implemented in the College of Applied Studies and Community Service, King Saud University, Saudi Arabia: Can E-Learning Replace the Conventional System of Education?

    Science.gov (United States)

    Al-Fahad, Fahad N.

    2010-01-01

    The growth of distance education course offerings is an indication of its importance to students. The purpose of this study is to investigate learners' satisfaction toward online e-learning implemented in the College of Applied Studies and Community Service, King Saud University, Riyadh, Saudi Arabia. In the meantime, also, this study was…

  13. Hizmet Kalitesi - Müşteri Memnuniyeti İlişkisinin Hastane Türlerine Göre Karşılaştırılması : Devlet, Özel ve Üniversite Hastaneleri Uygulaması = An Analysis of the Relationship Between Service Quality and Customer Satisfaction According to Type of Health Services Provider : An Application at Public, Private and University Hospitals

    Directory of Open Access Journals (Sweden)

    Teoman DUMAN

    2006-06-01

    Full Text Available Current study attempted to identify dimensions of hospital service quality and analyzed relationships between service quality dimensions and overall patient satisfaction within different hospital service provider categories. The research was conducted with 225 patients at public, university and private hospitals in two southern metropolis of Turkey. Patients' service quality perceptions were measured with four factors; services before the treatment, physician services, care for private needs-laboratory services and perceptions about physical environment. First factor analysis and variance analysis was conducted. Then it was followed by regression analyses. Multiple regression analyses revealed that services before the treatment and perceptions about physical environment were significant determiners of overall patient satisfaction at public hospitals whereas physician services, care for private needs-laboratory services and perceptions about physical environment were significant indicators of overall patient satisfaction at university hospitals. As for private hospitals, all four factors show significant relationships with overall patient satisfaction.

  14. Development of Higher Education in Albania: The Case of the Public University Libraries in Efforts to Build Digital and Electronic Services for the Academic Community

    Directory of Open Access Journals (Sweden)

    Erena Haska

    2013-01-01

    This paper brings conclusions that contribute to: a national information communication technology policy for university libraries and b the creation of an integrated system for management and transmission of knowledge at the national level for all Albanian university libraries.

  15. Nutritional Risk Screening 2002, Short Nutritional Assessment Questionnaire, Malnutrition Screening Tool, and Malnutrition Universal Screening Tool Are Good Predictors of Nutrition Risk in an Emergency Service.

    Science.gov (United States)

    Rabito, Estela Iraci; Marcadenti, Aline; da Silva Fink, Jaqueline; Figueira, Luciane; Silva, Flávia Moraes

    2017-08-01

    There is an international consensus that nutrition screening be performed at the hospital; however, there is no "best tool" for screening of malnutrition risk in hospitalized patients. To evaluate (1) the accuracy of the MUST (Malnutrition Universal Screening Tool), MST (Malnutrition Screening Tool), and SNAQ (Short Nutritional Assessment Questionnaire) in comparison with the NRS-2002 (Nutritional Risk Screening 2002) to identify patients at risk of malnutrition and (2) the ability of these nutrition screening tools to predict morbidity and mortality. A specific questionnaire was administered to complete the 4 screening tools. Outcomes measures included length of hospital stay, transfer to the intensive care unit, presence of infection, and incidence of death. A total of 752 patients were included. The nutrition risk was 29.3%, 37.1%, 33.6%, and 31.3% according to the NRS-2002, MUST, MST, and SNAQ, respectively. All screening tools showed satisfactory performance to identify patients at nutrition risk (area under the receiver operating characteristic curve between 0.765-0.808). Patients at nutrition risk showed higher risk of very long length of hospital stay as compared with those not at nutrition risk, independent of the tool applied (relative risk, 1.35-1.78). Increased risk of mortality (2.34 times) was detected by the MUST. The MUST, MST, and SNAQ share similar accuracy to the NRS-2002 in identifying risk of malnutrition, and all instruments were positively associated with very long hospital stay. In clinical practice, the 4 tools could be applied, and the choice for one of them should be made per the particularities of the service.

  16. Virtuelle Lehrbuchsammlung und eBooks on Demand als Facetten der Hybridbibliothek: zwei innovative Services der Universitätsbibliothek der Medizinischen Universität Wien /Virtual textbook collection and eBooks on Demand as facets of the hybrid library: two innovative services of the university library of the Medical University Vienna

    Directory of Open Access Journals (Sweden)

    Miehl, Marian

    2010-12-01

    Full Text Available The university library of the Medical University of Vienna is a hybrid library and offers a huge stock of literature in print and online. Two projects were realised to improve access to this collection. The library built a catalogue for their students, which includes all relevant resources for their courses. In addition to textbooks, print and online, it includes further relevant resources. The catalogue, called Van Swieten Student 2.0, uses a lot of web 2.0 applications. Until now one had to search a card index to find rare books of historical medical interest. That changed because the card index got digitalised and machine readable. So the library could put the card index into a catalogue with web 2.0 applications to make browsing easier. Because of a ground-breaking service, called eBooks on Demand (eod, it is now possible to directly order books which are no longer under copyright out of this catalogue.

  17. The Relationship between University Learning Experiences and English Teaching Self-Efficacy: Perspectives of Five Final-Year Pre-Service English Teachers

    Science.gov (United States)

    Filatov, Ksenia; Pill, Shane

    2015-01-01

    No literature exists on English teaching efficacy or self-efficacy or on pre-service teachers' English teaching self-efficacy and its relationship to pre-service teacher education. This project addressed this conceptual and methodological gap in current teacher efficacy research literature. Five pre-service English teachers in their final year of…

  18. Users and non-users of web-based health advice service among Finnish university students – chronic conditions and self-reported health status (a cross-sectional study

    Directory of Open Access Journals (Sweden)

    Castrén Johanna

    2008-01-01

    Full Text Available Abstract Background The Internet is increasingly used by citizens as source of health information. Young, highly educated adults use the Internet frequently to search for health-related information. Our study explores whether reported chronic conditions or self-reported health status differed among Finnish university students using the Finnish Student Health Services web-based health advice service compared with those not using the service. Methods Cross-sectional study performed by a national postal survey in 2004. Material: A random sample (n = 5 030 of a population of 101 805 undergraduate Finnish university students aged 19–35. The response rate: 63% (n = 3 153. Main outcome measures: Proportion of university students reporting use a of web-based health advice service, diagnosed chronic conditions, and self-reported health status of users and non-users of a web-based health advice service. Statistical methods: Data were presented with frequency distributions and cross-tabulations and the χ2 test was used. Results 12% (n = 370 of Finnish undergraduate students had used the web-based health advice service and were identified as 'users'. The proportion of male students reporting allergic rhinitis or conjunctivitis was greater among users than non-users (24%, n = 22 vs. 15%, n = 154, χ2, P = .03. The proportion of female students reporting chronic mental health problems was greater among users than non-users (12%, n = 34 vs. 8%, n = 140, χ2, P = .03. There was no statistical significance between the group differences of male or female users and non-users in self-reported health status (good or fairly good, average, rather poor or poor. Conclusion Among young, highly educated adults the use of a web-based health advice service is not associated with self-reported health status. However, a web-based health advice service could offer support for managing several specific chronic conditions. More research data is needed to evaluate the role of

  19. A minority research and education information service: Design, develop, pilot test, and implement on-line access for historically black colleges and universities and government agencies. Annual status report, September 28, 1992--September 27, 1993

    Energy Technology Data Exchange (ETDEWEB)

    Rodman, J.A.

    1993-08-01

    The goal of the MOLIS project was to develop, design, and pilot test on-line access to current information on minority colleges and universities as well as federal minority opportunities. Federal Information Exchange, Inc. (FIE), a diversified information services company recognized by researchers and educators as a leader in the field of information delivery services, was awarded a 5 year small business research grant to develop and implement MOLIS. Since going on-line on April 29, 1991, MOLIS has provided current information on 138 Black and Hispanic colleges and universities -- including faculty and student profiles, financial data, research centers and equipment information, precollege and education programs, emerging capabilities, enrollment data, administrative personnel data, and current events -- as well as minority opportunities from participating federal agencies. Six federal agencies are currently participating in MOLIS, including: Agency for International Development; Department of Commerce; Department of Energy; Department of Housing and Urban Development; National Aeronautics and Space Administration; and National Science Foundation.

  20. 科技大學圖書館服務品質評量指標之分析 An Analysis for Library Service Quality Indices of Technological University

    Directory of Open Access Journals (Sweden)

    Tai-Kuei Yu

    2005-09-01

    Full Text Available 知識經濟時代的來臨使得大學圖書館扮演的角色日益重要,網際網路的興起與普及化,科技大學師生需要多樣化,快速檢索資訊與共同使用知識的便利,使得過去衡 量圖書館服務的量表也顯得不適用。本研究主要目的是發展適合於網際網路時代的科技大學圖書館服務品質量表,參酌「服務滿意度」、「資訊服務品質」、「圖書 館服務品質」等領域的相關文獻,修訂「圖書館服務品質量表之構面」,形成「人員服務」、「檢索系統易用性」、「館藏取得便利」、「檢索設備服務」、「電子 期刊參考服務」、「館藏資源服務」等六個探索性因素構面,再以此六個因素構面為基礎,蒐集公、私立各一所科技大學圖書館使用者,回收共計469個有效樣 本,進行統計上的驗證。本研究發展的量表工具在驗證性因素分析及模式交叉驗證中,皆均獲得良好的信度、效度,最後針對公私立科大的服務品質指標進行相互比 較,並提出本研究限制及對後續研究與圖書館管理實務的若干建議。Library plays an increasingly important role in the age of knowledge-based economy. With the prosperity of the Internet, technological university readers need variously and rapidly search information, conveniently retrieve various information and knowledge sharing facilities. Hence, current models for measuring service quality of library are perceived as inapplicable as they are targeted primarily towards traditional library contexts. The main purpose of this study is to develop a comprehensive model and instrument for measuring library service quality in the Internet context. This study reviews the literature relating to service satisfaction, information service quality and library service quality, then proposes six exploratory dimensions of library service, including person service, easeful retrieval

  1. University Libraries in Latin America.

    Science.gov (United States)

    Lugo, Maria Elena Saucedo

    1983-01-01

    Provides brief description of recent situation of university libraries in Latin America and Caribbean, noting importance of education, characteristics of universities, and library services in supporting functions of universities. University library systems established in countries including Mexico, Colombia, Venezuela, Brazil, and Cuba are…

  2. The Competency of Pre-Service Classroom Teachers' Regarding the Learning-Teaching Process in a Music Course: Implementation from a Turkish University

    Science.gov (United States)

    Koca, Sehriban

    2016-01-01

    This study was a descriptive study that evaluated pre-service classroom teachers' competencies in regarding the learning-teaching process in a music course. The study made use of a general screening model. Participants of the research is consists of pre-service classroom teachers taking music and music teaching course at the primary school…

  3. Fuzzy Failure Analysis: A New Approach to Service Quality Analysis in Higher Education Institutions (Case Study: Vali-e-asr University of Rafsanjan-Iran)

    Science.gov (United States)

    Takalo, Salim Karimi; Abadi, Ali Reza Naser Sadr; Vesal, Seyed Mahdi; Mirzaei, Amir; Nawaser, Khaled

    2013-01-01

    In recent years, concurrent with steep increase in the growth of higher education institutions, improving of educational service quality with an emphasis on students' satisfaction has become an important issue. The present study is going to use the Failure Mode and Effect Analysis (FMEA) in order to evaluate the quality of educational services in…

  4. Improving the Pedagogical Content Knowledge (PCK) among Cycle 3 In-Service Chemistry Teachers Attending the Training Program at the Faculty of Education, Lebanese University

    Science.gov (United States)

    Ayoubi, Zalpha; El Takach, Suzanne; Rawas, Muhammad

    2017-01-01

    The purpose of this study was to explore to what extent the in-service chemistry teachers improved their PCK after attending the training program at the Faculty of Education. The research questions were: (1) How do in-service teachers' personal perceptions about the teaching/learning process change after attending the training course at the…

  5. Getting Started for Preparing Pre-Service Early Childhood Teachers in Terms of Sustainable Food Consumption: The Current Situation at a Public University in Turkey

    Science.gov (United States)

    Alacam, Nur; Sahin, Elvan

    2017-01-01

    This study investigated the food consumption and nutrition perceptions of pre-service early childhood teachers using a mixed method research design. Data was gathered from 37 pre-service early childhood teachers through survey consisting of items in rating scale and open-ended questions. Descriptive analyses were conducted to report pre-service…

  6. Knowledge Service Engineering Handbook

    CERN Document Server

    Kantola, Jussi

    2012-01-01

    Covering the emerging field of knowledge service engineering, this groundbreaking handbook outlines how to acquire and utilize knowledge in the 21st century. Drawn on the expertise of the founding faculty member of the world's first university knowledge engineering service department, this book describes what knowledge services engineering means and how it is different from service engineering and service production. Presenting multiple cultural aspects including US, Finnish, and Korean, this handbook provides engineering, systemic, industry, and consumer use viewpoints to knowledge service sy

  7. A minority research and education information service: Design, develop, pilot test, and implement on-line access for historically black colleges and universities and government agencies. Annual status report, April 1, 1991--March 31, 1992

    Energy Technology Data Exchange (ETDEWEB)

    Rodman, J.A.

    1992-06-01

    This Annual Status Report describes the design, development and implementation of the Minority On-Line Information Service (MOLIS) project by Federal Information Exchange, Inc. for the period of April 1, 1991 to March 31, 1992. Summary information detailing developments prior to this reporting period will also be included to establish a comprehensive perspective of the project. The goal of the MOLIS project, was to develop, design, pilot test on-line access to current information on minority colleges and universities and federal minority opportunities. Federal Information Exchange, Inc. (FIE), a diversified information services company recognized by researchers and educators as a leader in the field of information delivery services, was awarded a 5 year small business research grant to develop and implement MOLIS. Since April 29, 1991, the inauguration of its on-line service, MOLIS has provided current information on 138 Black and Hispanic colleges and universities -- including faculty and student profiles, financial data, research centers and equipment information, pre-college and education programs, emerging capabilities, enrollment data, administrative personnel data, and current events -- as well as minority opportunities from 8 participating federal agencies.

  8. Learning to Teach: The Influence of a University-School Partnership Project on Pre-Service Elementary Teachers' Efficacy for Literacy Instruction

    National Research Council Canada - National Science Library

    Denise Johnson

    2010-01-01

    .... This article describes a qualitative study of the influence of vicarious experiences modeled by a teacher educator and master teachers on the development of pre-service teachers' sense of efficacy...

  9. THE INFLUENCE OF PRICE AND SERVICE QUALITY OF BRAND IMAGE AND ITS IMPACT ON CUSTOMER SATISFACTION GOJEK (STUDENTS STUDY ON A STATE UNIVERSITY OF JAKARTA)

    National Research Council Canada - National Science Library

    Mohammad Rizan; Dahliana Yulianti; Rahmi Rahmi

    2015-01-01

    The purpose of the research are to: test empirically influence of price to brand image on customer satisfaction Gojek, test empirically influence of service quality to brand image on customer satisfaction Gojek, test empirically...

  10. Impact of the Good Behavior Game, a universal classroom-based behavior intervention, on young adult service use for problems with emotions, behavior, or drugs or alcohol

    National Research Council Canada - National Science Library

    Poduska, Jeanne M; Kellam, Sheppard G; Wang, Wei; Brown, C. Hendricks; Ialongo, Nicholas S; Toyinbo, Peter

    2008-01-01

    The Good Behavior Game (GBG) is a classroom behavior management strategy focused on socializing children to the role of student and aimed at reducing early aggressive, disruptive behavior, a confirmed antecedent to service use...

  11. THE INFLUENCE OF PRICE AND SERVICE QUALITY OF BRAND IMAGE AND ITS IMPACT ON CUSTOMER SATISFACTION GOJEK (STUDENTS STUDY ON A STATE UNIVERSITY OF JAKARTA)

    OpenAIRE

    Rizan, Mohammad; Yulianti, Dahliana; Rahmi, Rahmi

    2015-01-01

    The purpose of the research are to: test empirically influence of price to brand image on customer satisfaction Gojek, test empirically influence of service quality to brand image on customer satisfaction Gojek, test empirically influence of price on customer satisfaction Gojek, test empirically influence of service quality on customer satisfaction Gojek, test empirically influence of brand image on customer satisfaction Gojek. This study used confirmatory factor analysis. The research was co...

  12. The Analysis of Teacher Candidates’ Teaching Skill in Department of Biology Education, University of Borneo Tarakan, Through Pre-service Teaching Activities

    OpenAIRE

    Fitri Wijarini; Silfia Ilma

    2017-01-01

    This study aimed to know pre-service student teaching skill on Biology education by PPL activities semester 2016/ 2017. This was descriptive research in which the subject were 27 students year 2013 in Biology education program. The research assessment instrument used was the rubric fulfilled by Pre-service teachers based on observational activity during three months. The data analysis technique were data presentation and conclusion of the study. The teaching skill components observed consist ...

  13. What do clinicians want from us? An evaluation of Brighton and Sussex University Hospitals NHS Trust clinical librarian service and its implications for developing future working patterns.

    Science.gov (United States)

    Brookman, Amanda; Lovell, Alan; Henwood, Flis; Lehmann, Judy

    2006-12-01

    The Clinical Librarian (CL) Service at Brighton was established in 2003 with the aim of providing high-quality evidence to designated teams and fostering an evidence-based culture. To evaluate the CL service at Brighton and discuss the implication of the findings. A combination of internally collected data (n = 167), and an external evaluation of the service by questionnaires (n = 86) of users and non-users and interviews (n = 9) of users. Internal data suggest that the service is valued by its users and that patient care and continuing professional development are the most common uses for searches (confirmed by the external study); that searches generally result in some change in knowledge; and that this knowledge is disseminated. The external study found that visibility of the CL was crucial to the effectiveness of the role and that clinicians used the service mostly to get access to a wider range of resources and/or to save time. Users wanted the CL to include evaluative annotation with the results, and for the CL role to become more embedded in the team. Interview results expanded on the issues of integration of the CL and the need for annotation of results. To be most effective, CLs would be dedicated to one team, but financial constraints make this unlikely. Alternative working patterns are suggested as a possible compromise.

  14. Building Effective Community-University Partnerships: Are Universities Truly Ready?

    Science.gov (United States)

    Curwood, Susan Eckerle; Munger, Felix; Mitchell, Terry; Mackeigan, Mary; Farrar, Ashley

    2011-01-01

    Community service learning and community-based research necessitate the development of strong community-university partnerships. In this paper, students, faculty, and a community partner critically reflect upon the process of establishing a long-term community-university partnership through the integration of a community service learning component…

  15. Student Reactions to Health Services Rendered by the Sports Medicine Program to Intramural Participants at the University of North Carolina-Chapel Hill.

    Science.gov (United States)

    Violette, Ronald W.

    This paper describes the activities of the Division of Sports Medicine at the University of North Carolina. The program works in the areas of (a) prevention, (b) treatment, (c) first aid, and (d) rehabilitation of athletic injuries sustained during intramural activities. The sports medicine staff consists of three full-time physicians, four…

  16. Cultivating the Understanding of a Catholic University's Mission and the Principles of Catholic Social Teaching through a Faculty Service-Learning Experience

    Science.gov (United States)

    Guiry, Michael

    2012-01-01

    The challenge for faculty teaching in Catholic business schools is how to integrate the University's mission and identity as well as the principles of Catholic Social Teaching (CST) into business school courses. Such integration is necessary if Catholic business schools are to provide students with a unique educational experience. This article…

  17. El impacto del sistema de aseguramiento de la calidad en el servicio entregado por las universidades privadas en Chile The impact of the quality assurance system in the service delivered by the private universities in Chile

    Directory of Open Access Journals (Sweden)

    Emilio Rodríguez-Ponce

    2011-12-01

    Full Text Available Esta investigación analiza la relación entre los sistemas de aseguramiento de la calidad de las universidades y el servicio entregado por éstas. Para este efecto se desarrolla un marco conceptual que vincula ambas variables, y posteriormente se analiza la pertinencia de la hipótesis planteada trabajando con una muestra de veinte universidades privadas que han participado de procesos de acreditación institucional. Los resultados muestran que el sistema de aseguramiento de la calidad, medido por los años de acreditación, tiene una capacidad explicativa del 41,5% de la calidad del servicio en las universidades analizadas. Por lo tanto, se concluye que los procesos de aseguramiento de la calidad de las instituciones de educación terciaria son un elemento constitutivo y determinante de la calidad del servicio de estas instituciones.This study examines the relationship between quality assurance systems of universities and the service provided by them. For this purpose, we develop a conceptual framework that links the two variables and then discusses the relevance of the hypothesis to work with a sample of twenty private universities that have participated in processes of institutional accreditation. The results show that the system of quality assurance, as measured by the years of accreditation, has explanatory power of 41.5% service quality in universities analyzed. Therefore, we conclude that the processes of quality assurance of tertiary education institutions, are a constituent and determinant of the quality of service of these institutions.

  18. Study of Healthcare Service Recipients\\' Perceptions Regarding Observance of Patient Privacy and Medical Confidentiality in Teaching Healthcare Centers Affiliated with the Qom University of Medical Sciences in 2015-2016, Iran

    Directory of Open Access Journals (Sweden)

    Hamidreza Ardalan

    2017-06-01

    Full Text Available Background and Objectives: Medical confidentiality and maintenance of patient personal privacy are considered two important moral obligations in medical ethics with a long history in medicine. To be efficient, a healthcare system needs active participation of and appropriate cooperation between the recipients and providers of healthcare services. This study was conducted to investigate healthcare service recipients' perceptions regarding observance of patient privacy and medical confidentiality in teaching healthcare centers affiliated with the Qom University of Medical Sciences. Methods: In this cross-sectional (descriptive-analytical study that was conducted in 2015-2016, 380 patients referred to teaching healthcare centers affiliated with the Qom University of Medical Sciences were enrolled according to randomized sampling. Data were gathered by a researcher-developed questionnaire according to Patient Rights Charter and analyzed by descriptive and nonparametric statistics test in SPSS 16. Results: Patient privacy and confidentiality were not observed from the perspectives of 26.3% of them, partly observed from the perspectives of 50%, and fully observed from the perspectives of 23.7%. Alongside observance of patient privacy, the most important item, from the healthcare service recipients' perspectives, was observance of client orientation, which was observed from the perspectives of 24.5% of them, partly observed from the perspectives of 50.4%, and not observed from the perspectives of 25.1%. Conclusion: From half of the patients' perspectives in the healthcare centers affiliated with the Qom University of Medical Sciences, patient privacy and medical confidentiality were partly observed. Therefore, the authorities can take necessary steps to set priorities and appropriately plan for improving observance of the patient privacy and medical confidentiality as well as to respect the patients' territory and rights in all areas, especially

  19. Managing University Research Microdata Collections

    Science.gov (United States)

    Woolfrey, Lynn; Fry, Jane

    2015-01-01

    This article examines the management of microdata collections in a university context. It is a cross-country analysis: Collection management at data services in Canada and South Africa are considered. The case studies are of two university sub-contexts: One collection is located in a library; the other at a Faculty-based Data Service. Stages in…

  20. Personal Capacity Building for the Human Services: The Roles of Curriculum and Individual Differences in Predicting Self-Concept in College/University Students

    Science.gov (United States)

    Parker, Philip D.; Martin, Andrew J.

    2008-01-01

    While much research has outlined the importance of intra-psychic factors in predicting workplace success, it is rare that attention is given to the development of these factors in training for human service professions (e.g. psychology, clergy, nursing). Accordingly, the present study explores differences in self-concept, a key intra-psychic…