Usability Evaluation of Public Web Mapping Sites

Science.gov (United States)

Wang, C.

2014-04-01

Web mapping sites are interactive maps that are accessed via Webpages. With the rapid development of Internet and Geographic Information System (GIS) field, public web mapping sites are not foreign to people. Nowadays, people use these web mapping sites for various reasons, in that increasing maps and related map services of web mapping sites are freely available for end users. Thus, increased users of web mapping sites led to more usability studies. Usability Engineering (UE), for instance, is an approach for analyzing and improving the usability of websites through examining and evaluating an interface. In this research, UE method was employed to explore usability problems of four public web mapping sites, analyze the problems quantitatively and provide guidelines for future design based on the test results. Firstly, the development progress for usability studies were described, and simultaneously several usability evaluation methods such as Usability Engineering (UE), User-Centered Design (UCD) and Human-Computer Interaction (HCI) were generally introduced. Then the method and procedure of experiments for the usability test were presented in detail. In this usability evaluation experiment, four public web mapping sites (Google Maps, Bing maps, Mapquest, Yahoo Maps) were chosen as the testing websites. And 42 people, who having different GIS skills (test users or experts), gender (male or female), age and nationality, participated in this test to complete the several test tasks in different teams. The test comprised three parts: a pretest background information questionnaire, several test tasks for quantitative statistics and progress analysis, and a posttest questionnaire. The pretest and posttest questionnaires focused on gaining the verbal explanation of their actions qualitatively. And the design for test tasks targeted at gathering quantitative data for the errors and problems of the websites. Then, the results mainly from the test part were analyzed. The

Assessment of Usability Benchmarks: Combining Standardized Scales with Specific Questions

Directory of Open Access Journals (Sweden)

Stephanie Bettina Linek

2011-12-01

Full Text Available The usability of Web sites and online services is of rising importance. When creating a completely new Web site, qualitative data are adequate for identifying the most usability problems. However, changes of an existing Web site should be evaluated by a quantitative benchmarking process. The proposed paper describes the creation of a questionnaire that allows a quantitative usability benchmarking, i.e. a direct comparison of the different versions of a Web site and an orientation on general standards of usability. The questionnaire is also open for qualitative data. The methodology will be explained by the digital library services of the ZBW.

Integrated System Validation Usability Questionnaire: Information Display Element; Desarrollo del Cuestionario de Facilidad de Uso para la Validación de Sistemas Integrados: Displays de Información

Energy Technology Data Exchange (ETDEWEB)

Garcés, Ma. I.; Torralba, B.

2015-07-01

The Research and Development (R&D) project on “Theoretical and Methodological Approaches to Integrated System Validation of Control Rooms, 2014-2015”, in which the research activities described in this report are framed, has two main objectives: to develop the items for an usability methodology conceived as a part of the measurement framework for performance-based control room evaluation that the OECD Halden Reactor Project will test in the experiments planned for 2015; and the statistical analysis of the data generated in the experimental activities of the Halden Man-Machine Laboratory (HAMMLAB) facility, with previous usability questionnaires, in 2010 and 2011. In this report, the procedure designed to meet the first goal of the project is described, in particular, the process followed to identify the items related to information displays, one of the elements to be included in the usability questionnaire. Three phases are performed, in the first one, the approaches developed by the United States Nuclear Regulatory Commission, NRC, are reviewed and the models proposed by the nuclear energy industry and their technical support organizations, mainly, the United States Electric Power Research Institute, EPRI, are analyzed. In the remaining stages, general and specific guidelines for information displays, in particular, display pages, formats, elements and data quality and update rate recommendations are compared and criteria for the preliminary selection of the items that should be incorporated into the usability questionnaire are defined. This proposal will be reviewed and adapted by the Halden Reactor Project to the design of the specific experiments performed in HAMMLAB.

Meta-Analysis of Correlations Among Usability Measures

DEFF Research Database (Denmark)

Hornbæk, Kasper Anders Søren; Effie Lai Chong, Law

2007-01-01

are generally low: effectiveness measures (e.g., errors) and efficiency measures (e.g., time) has a correlation of .247 ± .059 (Pearson's product-moment correlation with 95% confidence interval), efficiency and satisfaction (e.g., preference) one of .196 ± .064, and effectiveness and satisfaction one of .164......Understanding the relation between usability measures seems crucial to deepen our conception of usability and to select the right measures for usability studies. We present a meta-analysis of correlations among usability measures calculated from the raw data of 73 studies. Correlations...... ± .062. Changes in task complexity do not influence these correlations, but use of more complex measures attenuates them. Standard questionnaires for measuring satisfaction appear more reliable than homegrown ones. Measures of users' perceptions of phenomena are generally not correlated with objective...

Usability evaluation of augmented reality user interfaces in games and personal navigation assistants

OpenAIRE

Ivanec, Zorian

2017-01-01

This paper studies heuristic usability evaluation of user interfaces. The literature review distinguishes characteristics of augmented reality and smartphones, presents heuristic evaluation, PACMAD usability model, personal navigation assistants, video games, augmented reality and J. Nielsen usability heuristics. In research part, usability heuristics of related subject fields and design guidelines are combined. Created heuristics and control questionnaire are used for evaluation of augmented...

How do Usability Professionals Construe Usability?

DEFF Research Database (Denmark)

Hertzum, Morten; Clemmensen, Torkil

2012-01-01

distinguishing it from user experience. On the basis of repertory-grid interviews with 24 Chinese, Danish, and Indian usability professionals we find that they make use of more utilitarian than experiential, i.e. user-experience related, constructs. This indicates that goal-related performance is central......’ constructs, particularly their experiential constructs, go considerably beyond ISO 9241 usability, indicating a discrepancy between this definition of usability and the thinking of the professionals concerned with delivering usability. Finally, usability is construed rather similarly across the three...

Investigation of the Usability of Computerized Critical Care Information Systems in Germany.

Science.gov (United States)

von Dincklage, Falk; Suchodolski, Klaudiusz; Lichtner, Gregor; Friesdorf, Wolfgang; Podtschaske, Beatrice; Ragaller, Maximilian

2017-01-01

The term "usability" describes how effectively, efficiently, and with what level of user satisfaction an information system can be used to accomplish specific goals. Computerized critical care information systems (CCISs) with high usability increase quality of care and staff satisfaction, while reducing medication errors. Conversely, systems lacking usability can interrupt clinical workflow, facilitate errors, and increase charting time. The aim of this study was to investigate and compare usability across CCIS currently used in Germany. In this study, German intensive care unit (ICU) nurses and physicians completed a specialized, previously validated, web-based questionnaire. The questionnaire assessed CCIS usability based on three rating models: an overall rating of the systems, a model rating technical usability, and a model rating task-specific usability. We analyzed results from 535 survey participants and compared eight different CCIS commonly used in Germany. Our results showed that usability strongly differs across the compared systems. The system ICUData had the best overall rating and technical usability, followed by the platforms ICM and MetaVision. The same three systems performed best in the rating of task-specific usability without significant differences between each other. Across all systems, overall ratings were more dependent on ease-of-use aspects than on aspects of utility/functionality, and the general scope of the functions offered was rated better than how well the functions are realized. Our results suggest that manufacturers should shift some of their effort away from the development of new features and focus more on improving the ease-of-use and quality of existing features.

Changes needed to medicine in the UK before senior UK-trained doctors, working outside the UK, will return: questionnaire surveys undertaken between 2004 and 2015.

Science.gov (United States)

Lambert, Trevor W; Smith, Fay; Goldacre, Michael J

2017-12-01

To report the changes to UK medicine which doctors who have emigrated tell us would increase their likelihood of returning to a career in UK medicine. Questionnaire survey. UK-trained medical graduates. Questionnaires were sent 11 years after graduation to 7158 doctors who qualified in 1993 and 1996 in the UK: 4763 questionnaires were returned. Questionnaires were sent 17 and 19 years after graduation to the same cohorts: 4554 questionnaires were returned. Comments from doctors working abroad about changes needed to UK medicine before they would return. Eleven years after graduation, 290 (6%) of respondents were working in medicine abroad; 277 (6%) were doing so 17/19 years after graduation. Eleven years after graduation, 53% of doctors working abroad indicated that they did not intend to return, and 71% did so 17/19 years after graduation. These respondents reported a number of changes which would need to be made to UK medicine in order to increase the likelihood of them returning. The most frequently mentioned changes cited concerned 'politics/management/funding', 'pay/pension', 'posts/security/opportunities', 'working conditions/hours', and 'factors outside medicine'. Policy attention to factors including funding, pay, management and particularly the clinical-political interface, working hours, and work-life balance may pay dividends for all, both in terms of persuading some established doctors to return and, perhaps more importantly, encouraging other, younger doctors to believe that the UK and the National Health Service can offer them a satisfying and rewarding career.

Health Information Technology Usability Evaluation Scale (Health-ITUES) for Usability Assessment of Mobile Health Technology: Validation Study.

Science.gov (United States)

Schnall, Rebecca; Cho, Hwayoung; Liu, Jianfang

2018-01-05

Mobile technology has become a ubiquitous technology and can be particularly useful in the delivery of health interventions. This technology can allow us to deliver interventions to scale, cover broad geographic areas, and deliver technologies in highly tailored ways based on the preferences or characteristics of users. The broad use of mobile technologies supports the need for usability assessments of these tools. Although there have been a number of usability assessment instruments developed, none have been validated for use with mobile technologies. The goal of this work was to validate the Health Information Technology Usability Evaluation Scale (Health-ITUES), a customizable usability assessment instrument in a sample of community-dwelling adults who were testing the use of a new mobile health (mHealth) technology. A sample of 92 community-dwelling adults living with HIV used a new mobile app for symptom self-management and completed the Health-ITUES to assess the usability of the app. They also completed the Post-Study System Usability Questionnaire (PSSUQ), a widely used and well-validated usability assessment tool. Correlations between these scales and each of the subscales were assessed. The subscales of the Health-ITUES showed high internal consistency reliability (Cronbach alpha=.85-.92). Each of the Health-ITUES subscales and the overall scale was moderately to strongly correlated with the PSSUQ scales (r=.46-.70), demonstrating the criterion validity of the Health-ITUES. The Health-ITUES has demonstrated reliability and validity for use in assessing the usability of mHealth technologies in community-dwelling adults living with a chronic illness. ©Rebecca Schnall, Hwayoung Cho, Jianfang Liu. Originally published in JMIR Mhealth and Uhealth (http://mhealth.jmir.org), 05.01.2018.

Testing the Usability of Two Online Research Guides

Directory of Open Access Journals (Sweden)

Luigina Vileno

2011-01-01

Full Text Available This article describes usability testing of two online research guides. One guide was in the area of applied human sciences and the other was geared toward the discipline of psychology. Six undergraduate students were given several tasks to complete by using the guides. The participants also completed two questionnaires. One described the participants’ demographics and how much time they spent on the Internet on a daily basis. On the other questionnaire, filled out after the usability test, the participants rated the online research guides. Overall, the online research guides were found to be difficult to use. By observing how the participants interacted with the online research guides, the author has identified several problem areas that need to be addressed.

Testing the usability of a personalized system: comparing the use of interviews, questionnaires and thinking -aloud

NARCIS (Netherlands)

van Velsen, Lex Stefan; van der Geest, Thea; Klaassen, R.F.

2007-01-01

Personalized systems present each user with tailored content or output. Testing the usability of such a system must take some specific usability issues and the suitability of the personalized output into account. In this study, we evaluated a personalized search engine to compare the use of

Expected usability is not a valid indicator of experienced usability

Directory of Open Access Journals (Sweden)

Meinald T. Thielsch

2015-09-01

Full Text Available Usability is a core construct of website evaluation and inherently defined as interactive. Yet, when analysing first impressions of websites, expected usability, i.e., before use, is of interest. Here we investigate to what extend ratings of expected usability are related to (a experienced usability, i.e., ratings after use, and (b objective usability measures, i.e., task performance. Furthermore, we try to elucidate how ratings of expected usability are correlated to aesthetic judgments. In an experiment, 57 participants submitted expected usability ratings after the presentation of website screenshots in three viewing-time conditions (50, 500, and 10,000 ms and after an interactive task (experienced usability. Additionally, objective usability measures (task completion and duration and subjective aesthetics evaluations were recorded for each website. The results at both the group and individual level show that expected usability ratings are not significantly related either to experienced usability or objective usability measures. Instead, they are highly correlated with aesthetics ratings. Taken together, our results highlight the need for interaction in empirical website usability testing, even when exploring very early usability impressions. In our study, user ratings of expected usability were no valid proxy neither for objective usability nor for experienced website usability.

An evaluation of patients' experienced usability of a diabetes mHealth system using a multi-method approach.

Science.gov (United States)

Georgsson, Mattias; Staggers, Nancy

2016-02-01

mHealth systems are becoming more common to aid patients in their diabetes self-management, but recent studies indicate a need for thorough evaluation of patients' experienced usability. Current evaluations lack a multi-method design for data collection and structured methods for data analyses. The purpose of this study was to provide a feasibility test of a multi-method approach for both data collection and data analyses for patients' experienced usability of a mHealth system for diabetes type 2 self-management. A random sample of 10 users was selected from a larger clinical trial. Data collection methods included user testing with eight representative tasks and Think Aloud protocol, a semi-structured interview and a questionnaire on patients' experiences using the system. The Framework Analysis (FA) method and Usability Problem Taxonomy (UPT) were used to structure, code and analyze the results. A usability severity rating was assigned after classification. The combined methods resulted in a total of 117 problems condensed into 19 usability issues with an average severity rating of 2.47 or serious. The usability test detected 50% of the initial usability problems, followed by the post-interview at 29%. The usability test found 18 of 19 consolidated usability problems while the questionnaire uncovered one unique issue. Patients experienced most usability problems (8) in the Glucose Readings View when performing complex tasks such as adding, deleting, and exporting glucose measurements. The severity ratings were the highest for the Glucose Diary View, Glucose Readings View, and Blood Pressure View with an average severity rating of 3 (serious). Most of the issues were classified under the artifact component of the UPT and primary categories of Visualness (7) and Manipulation (6). In the UPT task component, most issues were in the primary category Task-mapping (12). Multiple data collection methods yielded a more comprehensive set of usability issues. Usability

Evaluation of the Usability of Selected Questionnaires Assessing Physical Activity in the Prophylaxis of Cardiovascular Diseases.

Science.gov (United States)

Czeczelewska, Ewa; Czeczelewski, Jan; Wasiluk, Agnieszka; Saczuk, Jerzy

2016-01-01

The main health problem of the Polish population is posed by cardiovascular diseases (CDVD), coronary artery disease (CAD) in particular. Respectively higher physical activity linked with energy expenditure of at least 1000 kcal/week may significantly reduce the risk of CAD development. The protective effect of exercise applies not only to persons from high-risk groups and with diagnosed chronic diseases that increase the risk of the incidence of atherosclerosis and its complications, but also to healthy individuals. The aim of this study was to evaluate the usability of the Seven-Day Physical Activity Recall (SDPAR) and International Physical Activity Questionnaire (IPAQ) in research on the correlation between physical activity and risk factors of cardiovascular diseases. A screening survey, conducted in 2012, included students (n = 340) of the Division of the Academy of Physical Education in Biała Podlaska, aged 18-29 years. Total cholesterol, triglycerides and glucose levels were analyzed, and arterial blood pressure and heart rate were measured. The physical activity of the students was estimated using IPAQ and SDPAR questionnaires. The effect of physical activity on the biochemical blood markers, arterial blood pressure and heart rate was analyzed in groups differing in weekly energy expenditure (WEE). Along with increasing WEE values, calculated with IPAQ and SDPAR questionnaires, tangible descending tendencies were observed in cholesterol concentration in both genders. Significant differences were demonstrated in mean values of the resting heart rate between terciles of women ranked according to the increasing WEE values calculated using IPAQ (p physical activity; however the SDPAR seems to be a more useful tool in CDVD prevention screening.

Accessibility and usability OCW data: The UTPL OCW

Directory of Open Access Journals (Sweden)

Germania Rodríguez

2017-08-01

Full Text Available This data article provides a data description on article entitled “A framework for improving web accessibility and usability of Open Course Ware sites” [3] This Data in Brief presents the data obtained from the accessibility and usability evaluation of the UTPL OCW. The data obtained from the framework evaluation consists of the manual evaluation of the standards criteria and the automatic evaluation of the tools Google PageSpeed and Google Analytics. In addition, this article presents the synthetized tables from standards that are used by the framework to evaluate the accessibility and usability of OCW, and the questionnaires required to extract the data. As a result, the article also provides the data required to reproduce the evaluation of other OCW.

Factors Affecting Faculty Web Portal Usability

Science.gov (United States)

Bringula, Rex P.; Basa, Roselle S.

2011-01-01

The study investigated the factors that might significantly affect web portal usability. Results of the study were intended to serve as inputs for faculty web portal development of the University of the East-Manila. Descriptive statistics utilized questionnaire data from 82 faculty members. The data showed that most of the respondents were…

Images of Usability

DEFF Research Database (Denmark)

Hertzum, Morten

2010-01-01

unless confronted with alternative images. This study delineates six images of usability: universal usability, situational usability, perceived usability, hedonic usability, organizational usability, and cultural usability. The different foci of the images provide opportunities for becoming sensitized...... assume different images of usability and a need for supplementary methods addressing the collaborative and long-term aspects of usability. Moreover, the images call for extending the scope of practical usability work to include the effects achieved by users during their use of systems for real work....

Development of a Customizable Health IT Usability Evaluation Scale

Science.gov (United States)

Yen, Po-Yin; Wantland, Dean; Bakken, Suzanne

2010-01-01

We developed a customizable questionnaire, the Health Information Technology (IT) Usability Evaluation Scale (Health-ITUES) and conducted an exploratory factor analysis to examine the scale’s psychometric properties. Nurses (n=377) completed Health-ITUES to rate the usability of a web-based communication system for scheduling nursing staff. The analysis revealed a four-factor structure of Health-ITUES. The results provided preliminary evidence for the factorial validity and internal consistency reliability of Health-ITUES. PMID:21347112

Usability evaluation model for mobile e-book applications

Science.gov (United States)

Matraf, Munya Saleh Ba; Hussain, Azham

2017-10-01

Evaluation for mobile e-book applications are limited and did not address all the important usability measurements. Hence, this study aimed to identify the characteristics that affect user satisfaction on the usability of mobile e-book applications. Five characteristics that have a significant effect on the user satisfaction of mobile e-book applications have been identified namely readability, effectiveness, accessibility, efficiency, and navigation. A usability evaluation was conducted on three mobile e-book applications namely Adobe Acrobat Reader, Ebook Reader, and Amazon Kindle. 30 students from Universiti Utara Malaysia evaluated the mobile e-book applications and their satisfaction was measured using questionnaire. The outcomes discovered that the five characteristics have a significant positive relationship with user satisfaction. This provides insights into the main characteristics that increase user satisfaction.

Usability Evaluation of Electronic Health Record System around Clinical Notes Usage-An Ethnographic Study.

Science.gov (United States)

Rizvi, Rubina F; Marquard, Jenna L; Hultman, Gretchen M; Adam, Terrence J; Harder, Kathleen A; Melton, Genevieve B

2017-10-01

Background A substantial gap exists between current Electronic Health Record (EHR) usability and potential optimal usability. One of the fundamental reasons for this discrepancy is poor incorporation of a User-Centered Design (UCD) approach during the Graphical User Interface (GUI) development process. Objective To evaluate usability strengths and weaknesses of two widely implemented EHR GUIs for critical clinical notes usage tasks. Methods Twelve Internal Medicine resident physicians interacting with one of the two EHR systems (System-1 at Location-A and System-2 at Location-B) were observed by two usability evaluators employing an ethnographic approach. User comments and observer findings were analyzed for two critical tasks: (1) clinical notes entry and (2) related information-seeking tasks. Data were analyzed from two standpoints: (1) usability references categorized by usability evaluators as positive, negative, or equivocal and (2) usability impact of each feature measured through a 7-point severity rating scale. Findings were also validated by user responses to a post observation questionnaire. Results For clinical notes entry, System-1 surpassed System-2 with more positive (26% vs. 12%) than negative (12% vs. 34%) usability references. Greatest impact features on EHR usability (severity score pertaining to each feature) for clinical notes entry were: autopopulation (6), screen options (5.5), communication (5), copy pasting (4.5), error prevention (4.5), edit ability (4), and dictation and transcription (3.5). Both systems performed equally well on information-seeking tasks and features with greatest impacts on EHR usability were navigation for notes (7) and others (e.g., looking for ancillary data; 5.5). Ethnographic observations were supported by follow-up questionnaire responses. Conclusion This study provides usability-specific insights to inform future, improved, EHR interface that is better aligned with UCD approach.

Usability Evaluation for Business Intelligence Applications: A User Support Perspective

Directory of Open Access Journals (Sweden)

Chrisna Jooste

2014-08-01

Full Text Available Business Intelligence (BI applications provide business information to drive decision support. Usability is one of the factors determining the optimal use and eventual benefit derived from BI applications. The documented need for more BI usability research together with the practical necessity for BI evaluation guidelines in the mining industry provides the rationale for this study. The purpose of the study was to investigate the usability evaluation of BI applications in the context of a coal mining organization. The research is guided by the question: How can existing usability criteria be customized to evaluate the usability of BI applications. The research design included user observation, heuristic evaluation and a survey. Based on observations made during user support on a BI application used at a coal mining organization a log of usability issues was compiled. The usability issues extracted from this log was compared and contrasted with general usability criteria from literature to synthesize an initial set of BI usability evaluation criteria. These criteria were used as the basis for a heuristic evaluation of the BI application used at the coal mining organization. The same BI application was also evaluated using the Software Usability Measurement Inventory (SUMI standardized questionnaire. The results from the two evaluations were triangulated and then compared with the BI user issues again to contextualize the findings and synthesize a validated and refined set of criteria. The main contribution of the study is the usability evaluation criteria for BI applications presented as guidelines. These guidelines deviate from existing evaluation guidelines in the emphasis on information architecture, learnability and operability.

Investigating the effect of m-commerce design usability on customers' trust

Science.gov (United States)

Hussain, Azham Bin; Mahmood, Alaa Thamer; Naser, Raed Kamil

2017-10-01

User experience may vary from one user to another based on the design characteristics for processing a certain task. Our review of the literature revealed that there is a noticeable lack of studies on the effect of mobile or m-commerce design usability on customers' trust to perform certain activities. We investigated the effect of m-commerce design usability in terms of navigability, supportability, readability, creditability, and content relevant. A close-ended questionnaire was distributed to 20 customers who were asked to perform some tasks. The result showed that majority of the participants found m-commerce design usability to influence their trust of the app. The mentioned usability elements were found to positively influence customers' trust except for supportability. Our findings provide some insights to the m-commerce designers and developers and extend the current understanding about the potential of design usability in explaining users' usage behavior.

Integration of MSFC Usability Lab with Usability Testing

Science.gov (United States)

Cheng, Yiwei; Richardson, Sally

2010-01-01

As part of the Stage Analysis Branch, human factors engineering plays an important role in relating humans to the systems of hardware and structure designs of the new launch vehicle. While many branches are involved in the technical aspects of creating a launch vehicle, human factors connects humans to the scientific systems with the goal of improving operational performance and safety while reducing operational error and damage to the hardware. Human factors engineers use physical and computerized models to visualize possible areas for improvements to ensure human accessibility to components requiring maintenance and that the necessary maintenance activities can be accomplished with minimal risks to human and hardware. Many methods of testing are used to fulfill this goal, such as physical mockups, computerized visualization, and usability testing. In this analysis, a usability test is conducted to test how usable a website is to users who are and are not familiar with it. The testing is performed using participants and Morae software to record and analyze the results. This analysis will be a preliminary test of the usability lab in preparation for use in new spacecraft programs, NASA Enterprise, or other NASA websites. The usability lab project is divided into two parts: integration of the usability lab and a preliminary test of the usability lab.

Usability Prediction & Ranking of SDLC Models Using Fuzzy Hierarchical Usability Model

Science.gov (United States)

Gupta, Deepak; Ahlawat, Anil K.; Sagar, Kalpna

2017-06-01

Evaluation of software quality is an important aspect for controlling and managing the software. By such evaluation, improvements in software process can be made. The software quality is significantly dependent on software usability. Many researchers have proposed numbers of usability models. Each model considers a set of usability factors but do not cover all the usability aspects. Practical implementation of these models is still missing, as there is a lack of precise definition of usability. Also, it is very difficult to integrate these models into current software engineering practices. In order to overcome these challenges, this paper aims to define the term `usability' using the proposed hierarchical usability model with its detailed taxonomy. The taxonomy considers generic evaluation criteria for identifying the quality components, which brings together factors, attributes and characteristics defined in various HCI and software models. For the first time, the usability model is also implemented to predict more accurate usability values. The proposed system is named as fuzzy hierarchical usability model that can be easily integrated into the current software engineering practices. In order to validate the work, a dataset of six software development life cycle models is created and employed. These models are ranked according to their predicted usability values. This research also focuses on the detailed comparison of proposed model with the existing usability models.

Usability study of a novel, self-lighted, disposable speculum: military applications.

Science.gov (United States)

Jones, Christina L; Gruber, Daniel D; Warner, William; Buller, Jerome L

2013-04-01

Data collected from a postutilization questionnaire were used to evaluate the usability of the OfficeSPEC disposable vaginal speculum, specifically the effectiveness, efficiency, and acceptability, in clinical, hospital, and austere environments. Usability data analysis showed the OfficeSPEC speculum had an effectiveness rating of 4.6/5, efficiency rating of 4.5/5, and acceptability rating of 4.6/5; overall usability in deployed environments was favorable. The overall rankings were 3.4 for plastic, 4.2 for metal (p disposable speculum as a reasonable alternative with yearly cost of $129,200, compared to traditional metal ($209,100) and plastic ($319,175). By evaluating the OfficeSPEC speculum within a usability framework, it proved to be practical, viable alternative in all environments, particularly in the forward deployed environment. Reprint & Copyright © 2013 Association of Military Surgeons of the U.S.

Usability evaluation of user interface of thesis title review system

Science.gov (United States)

Tri, Y.; Erna, A.; Gellysa, U.

2018-03-01

Presentation of programs with user interface that can be accessed online through the website of course greatly provide user benefits. User can easily access the program they need. There are usability values that serve as a benchmark for the success of a user accessible program, ie efficiency, effectiveness, and convenience. These usability values also determine the development of the program for the better use. Therefore, on the review title thesis program that will be implemented in STT Dumai was measured usability evaluation. It aims to see which sides are not yet perfect and need to be improved to improve the performance and utilization of the program. Usability evaluation was measured by using smartPLS software. Database used was the result of respondent questionnaires that include questions about the experience when they used program. The result of a review of thesis title program implemented in STT Dumai has an efficiency value of 22.615, the effectiveness of 20.612, and satisfaction of 33.177.

Evaluating Usability

DEFF Research Database (Denmark)

Nørgaard, Mie; Høegh, Rune T.

2008-01-01

Usability evaluation is widely accepted as a valuable activity in software development. However, how results effectively are fed back to developers is still a relatively unexplored area. We argue that usability feedback can be understood as an argument for a series of usability problems......, and that basic concepts from argumentation theory can help us understand how to create persuasive feedback. We revisit two field studies on usability feedback to study if concepts from Toulmin's model for argumentation and Aristotle's modes of persuasion can explain why some feedback formats outperform others....... We recommend that evaluators specifically back up the warrants behind their usability claims, that their arguments use several modes of persuasion, and that they present feedback in browsable amounts not to overwhelm developers with information. For complex and controversial problems, we advise...

Hello World! - Experiencing Usability Methods without Usability Expertise

Science.gov (United States)

Eriksson, Elina; Cajander, Åsa; Gulliksen, Jan

How do you do usability work when no usability expertise is available? What happens in an organization when system developers, with no previous HCI knowledge, after a 3-day course, start applying usability methods, and particularly field studies? In order to answer these questions qualitative data were gathered through participatory observations, a feed back survey, field study documentation and interviews from 47 system developers from a public authority. Our results suggest that field studies enhance the developer’s understanding of the user perspective, and provide a more holistic overview of the use situation, but that some developers were unable to interpret their observations and see solutions to the users’ problems. The field study method was very much appreciated and has now become standard operating procedure within the organization. However, although field studies may be useful, it does not replace the need for usability pro fes sion als, as their knowledge is essential for more complex observations, analysis and for keeping the focus on usability.

Global usability

CERN Document Server

Douglas, Ian

2011-01-01

The concept of usability has become an increasingly important consideration in the design of all kinds of technology. As more products are aimed at global markets and developed through internationally distributed teams, usability design needs to be addressed in global terms. Interest in usability as a design issue and specialist area of research and education has developed steadily in North America and Europe since the 1980's. However, it is only over the last ten years that it has emerged as a global concern. Global Usability provides an introduction to the important issues in globalizing des

Usability Constructs

DEFF Research Database (Denmark)

Hertzum, Morten; Clemmesen, Torkil; Hornbæk, Kasper Anders Søren

2007-01-01

Whereas research on usability predominantly employs universal definitions of the aspects that comprise usability, people experience their use of information systems through personal constructs. Based on 48 repertory-grid interviews, this study investigates how such personal constructs are affected...... use of constructs traditionally associated with usability (e.g., easy-to-use, intuitive, and liked). Further analysis of the data is ongoing...

Human Factors in the Large: Experiences from Denmark, Finland and Canada in Moving Towards Regional and National Evaluations of Health Information System Usability

Science.gov (United States)

Kaipio, J.; Nieminen, M.; Hyppönen, H.; Lääveri, T.; Nohr, C.; Kanstrup, A. M.; Berg Christiansen, M.; Kuo, M.-H.; Borycki, E.

2014-01-01

Summary Objectives The objective of this paper is to explore approaches to understanding the usability of health information systems at regional and national levels. Methods Several different methods are discussed in case studies from Denmark, Finland and Canada. They range from small scale qualitative studies involving usability testing of systems to larger scale national level questionnaire studies aimed at assessing the use and usability of health information systems by entire groups of health professionals. Results It was found that regional and national usability studies can complement smaller scale usability studies, and that they are needed in order to understand larger trends regarding system usability. Despite adoption of EHRs, many health professionals rate the usability of the systems as low. A range of usability issues have been noted when data is collected on a large scale through use of widely distributed questionnaires and websites designed to monitor user perceptions of usability. Conclusion As health information systems are deployed on a widespread basis, studies that examine systems used regionally or nationally are required. In addition, collection of large scale data on the usability of specific IT products is needed in order to complement smaller scale studies of specific systems. PMID:25123725

Usability study of youtube websites for Malaysian teenagers

Science.gov (United States)

Razak, Mohd Nur Faiz Abd; Hussain, Azham; Hamdi, Mohd Maizan Fishol

2017-10-01

Nowadays, YouTube is the 3rd most visited website in the world. It was created for users to search, watch and share video. Statistics show that YouTube run in more than 88 countries and support 76 different languages which covered almost 95% of Internet population globally. Therefore, a usability study is for specific type of users such as based on gender, range of age and country is considered a must for this kind of top website. In this study, we focus on YouTube website usability for Malaysian teenagers that are currently schooling in boarding school with limited access of Internet. It was done in a controlled lab environment with proper devices and software as MacBook, LCD Monitor, and WhatPulse heat map tracker. The evaluation was made based on usability metrics: ease of use, usefulness and satisfaction of users with combination of recording videos, mouse and keyboard heat map and questionnaires. Findings show that most of the respondents just use YouTube for video watching only while ignoring other features in the same time. There are difficulties in using it at the first moment but could catch up in short time. It shows how usable YouTube website especially in the learnability and memorability aspects.

Usability and Utility of a Mobile Application for Marksmanship Training

Science.gov (United States)

2015-01-01

sensitivity, and colour vision data were collected under protocol 2013-073: Automated Target Cueing in Scene Search (Dr. Mackenzie Glaholt, DRDC Toronto... Psychological Science, 1(3), 181- 210. Ryu, Y. S., & Smith-Jackson, T. L. (2006). Reliability and Validity of the Mobile Phone Usability Questionnaire

Connection between competence, usability, environment and risk of falls in elderly adults

Directory of Open Access Journals (Sweden)

José Alex Leiva-Caro

2015-12-01

Full Text Available Objective: to determine connections between competence, usability, environment and risk of falls in elderly adults. Method: correlational descriptive study, 123 elderly adults, both male and female, aged 70 years and older were included. Data was collected via the Tinetti Scale, CESD-7 Scale, Montreal Cognitive Assessment, Usability Questionnaire on Housing and Housing Enabler; and sociodemographic and health background certificate data. For data analysis, descriptive and inferential statistics were used, multivariate linear and logistic regression models were adjusted. Results: 42.0% of the elderly adults had presented with falls, with a higher prevalence in women, and in the group of 70-75 years. The physical environment of the house, gait, and usability were set as risk factors for falls. A negative relationship between usability and depressive symptoms, cognitive health, balance, gait, the social and physical environment was found, p <0.05; and a strong positive correlation between walking and balance, p <0.05. Conclusion: this study helps to better understand the phenomenon of falling, to find a connection between usability with the risk of falls, and other variables.

Establishing best practices to improve usability of web interfaces providing atmospheric data

Science.gov (United States)

Oakley, N.; Daudert, B.

2014-12-01

Accessing scientific data through an online portal can be a frustrating task. The concept of making web interfaces easy to use known as "usability" has been thoroughly researched in the field of e-commerce but has not been explicitly addressed in the atmospheric sciences. As more observation stations are installed, satellite missions flown, models run, and field campaigns performed, large amounts of data are produced. Portals on the Internet have become the favored mechanisms to share this information and are ever increasing in number. Portals are often created without being tested for usability with the target audience though the expenses of testing are low and the returns high. To remain competitive and relevant in the provision of atmospheric data, it is imperative that developers understand design elements of a successful portal to make their product stand out among others. This presentation informs the audience of the benefits and basic principles of usability for web pages presenting atmospheric data. We will also share some of the best practices and recommendations we have formulated from the results of usability testing performed on two data provision web sites hosted by the Western Regional Climate Center.

Measuring safety culture in Dutch primary care: psychometric characteristics of the SCOPE-PC questionnaire.

Science.gov (United States)

Verbakel, Natasha J; Zwart, Dorien L M; Langelaan, Maaike; Verheij, Theo J M; Wagner, Cordula

2013-09-17

Patient safety has been a priority in primary healthcare in the last years. The prevailing culture is seen as an important condition for patient safety in practice and several tools to measure patient safety culture have therefore been developed. Although Dutch primary care consists of different professions, such as general practice, dental care, dietetics, physiotherapy and midwifery, a safety culture questionnaire was only available for general practices. The purpose of this study was to modify and validate this existing questionnaire to a generic questionnaire for all professions in Dutch primary care. A validated Dutch questionnaire for general practices was modified to make it usable for all Dutch primary care professions. Subsequently, this questionnaire was administered to a random sample of 2400 practices from eleven primary care professions. The instrument's factor structure, reliability and validity were examined using confirmatory and explorative factor analyses. 921 questionnaires were returned. Of these, 615 were eligible for factor analysis. The resulting SCOPE-PC questionnaire consisted of seven dimensions: 'open communication and learning from errors', 'handover and teamwork', 'adequate procedures and working conditions', 'patient safety management', 'support and fellowship', 'intention to report events' and 'organisational learning' with a total of 41 items. All dimensions had good reliability with Cronbach's alphas ranging from 0.70-0.90, and the questionnaire had a good construct validity. The SCOPE-PC questionnaire has sound psychometric characteristics for use by the different professions in Dutch primary care to gain insight in their safety culture.

Marketing through Usability.

Science.gov (United States)

Morgan, Eric Lease

1999-01-01

Suggests that one of the best ways to get word-of-mouth marketing of library technology is to provide "usable" products and services. Provides an international standards definition on usability and notes that understanding usability combines an understanding of user needs/wants with an understanding of goals, functions, and limitations…

Physician satisfaction with a critical care clinical information system using a multimethod evaluation of usability.

Science.gov (United States)

Hudson, Darren; Kushniruk, Andre; Borycki, Elizabeth; Zuege, Danny J

2018-04-01

Physician satisfaction with electronic medical records has often been poor. Usability has frequently been identified as a source for decreased satisfaction. While surveys can identify many issues, and are logistically easier to administer, they may miss issues identified using other methods This study sought to understand the level of physician satisfaction and usability issues associated with a critical care clinical information system (eCritical Alberta) implemented throughout the province of Alberta, Canada. All critical care attending physicians using the system were invited to participate in an online survey. Questions included components of the User Acceptance of Information Technology and Usability Questionnaire as well as free text feedback on system components. Physicians were also invited to participate in a think aloud test using simulated scenarios. The transcribed think aloud text and questionnaire were subjected to textual analysis. 82% of all eligible physicians completed the on-line survey (n = 61). Eight physicians were invited and seven completed the think aloud test. Overall satisfaction with the system was moderate. Usability was identified as a significant factor contributing to satisfaction. The major usability factors identified were system response time and layout. The think aloud component identified additional factors beyond those identified in the on-line survey. This study found a modestly high level of physician satisfaction with a province-wide clinical critical care information system. Usability continues to be a significant factor in physician satisfaction. Using multiple methods of evaluation can capture the benefits of a large sample size and deeper understanding of the issues. Copyright © 2018 Elsevier B.V. All rights reserved.

Usability evaluation of mobile applications using ISO 9241 and ISO 25062 standards.

Science.gov (United States)

Moumane, Karima; Idri, Ali; Abran, Alain

2016-01-01

This paper presents an empirical study based on a set of measures to evaluate the usability of mobile applications running on different mobile operating systems, including Android, iOS and Symbian. The aim is to evaluate empirically a framework that we have developed on the use of the Software Quality Standard ISO 9126 in mobile environments, especially the usability characteristic. To do that, 32 users had participated in the experiment and we have used ISO 25062 and ISO 9241 standards for objective measures by working with two widely used mobile applications: Google Apps and Google Maps. The QUIS 7.0 questionnaire have been used to collect measures assessing the users' level of satisfaction when using these two mobile applications. By analyzing the results we highlighted a set of mobile usability issues that are related to the hardware as well as to the software and that need to be taken into account by designers and developers in order to improve the usability of mobile applications.

E- Service Quality, Ease of Use, Usability and Enjoyment as Antecedents of E-CRM Performance: An Empirical Investigation in Jordan Mobile Phone Services

Directory of Open Access Journals (Sweden)

Khalid Al-Momani

2012-01-01

Full Text Available Electronic Customer relationship management performance E-CRM is a comprehensive business and marketing strategy that integrates people, process, technology and all business activities for attracting and retaining customers over the internet and mobile phone to reduce costs and increase profitability by consolidation the principles of customer loyalty. Therefore, the results of E-CRM performance are repeat purchase, word of mouth, retention, cross buying, brand loyalty and customer satisfaction. The keen competitive in the communication and mobile phone service market place and the increasing numbers of mobile phone users all over the world has influence the researchers to investigate ease of use, usability, enjoyment and e- service quality as antecedents of electronic customer relationship management performance in mobile phone services industry. 488 questionnaires have returned and analyzed. Four factors been tested to investigate the relationship with E-CRM performance. The analysis shown that e- service quality, ease of use and usability was positively significant towards E-CRM performance. Enjoyment has failed to predict E-CRM performance. This paper makes a theoretical and methodological contribution and suggestion for the managers in improving their E-CRM performance in mobile phone service industry. Key words: E-customer relationship management performance, Mobile Phone Services, e- service quality, ease of use, enjoyment and usability.Key words: relationship management, CRM

Sample size in usability studies

NARCIS (Netherlands)

Schmettow, Martin

2012-01-01

Usability studies are important for developing usable, enjoyable products, identifying design flaws (usability problems) likely to compromise the user experience. Usability testing is recommended for improving interactive design, but discovery of usability problems depends on the number of users

The Development of a Formative and a Reflective Scale for the Assessment of On-Line Store Usability

Directory of Open Access Journals (Sweden)

Timo Christophersen

2008-10-01

Full Text Available In usability research, difference between formative and reflective measurement models for the assessment of latent variables has been ignored largely. As a consequence, many usability scales are misspecified. This might result in reduced scale validity because of the elimination of important usability facets within the procedure of scale development. The aim of the current study was to develop a questionnaire for the evaluation of On-line store usability (UFOS-V2 that includes both a formative and a reflective scale. 378 subjects participated in a laboratory experimental study. Each participant visited two out of 35 On-line stores. The usability and intention to buy was assessed for both stores. In addition, actual purchase behaviour was observed by combining the subjects' reward with the decision to buy. In a two-construct PLS structural equation model the formative usability scale was used as a predictor for the reflective usability measure. Results indicate that the formative usability scale UFOS-V2f forms a valid set of items for the user-based assessment of online store usability. The reflective usability scale shows high internal consistency. Positive relationships to intention and decision to buy confirm high scale validity.

Usability Evaluation Methods for Special Interest Internet Information Services

Directory of Open Access Journals (Sweden)

Eva-Maria Schön

2014-06-01

Full Text Available The internet provides a wide range of scientific information for different areas of research, used by the related scientific communities. Often the design or architecture of these web pages does not correspond to the mental model of their users. As a result the wanted information is difficult to find. Methods established by Usability Engineering and User Experience can help to increase the appeal of scientific internet information services by analyzing the users’ requirements. This paper describes a procedure to analyze and optimize scientific internet information services that can be accomplished with relatively low effort. It consists of a combination of methods that already have been successfully applied to practice: Personas, usability inspections, Online Questionnaire, Kano model and Web Analytics.

Cultural Usability

DEFF Research Database (Denmark)

Shi, Qingxin

2007-01-01

Culture has already played an important role in the global market. It not only affects products, but also impacts on usability evaluation methods. This project aims to examine in the established thinking aloud usability evaluation method (TA UEM), how does the evaluator build a supportive...

Usability of a barcode scanning system as a means of data entry on a PDA for self-report health outcome questionnaires

DEFF Research Database (Denmark)

Boissy, Patrice; Jacobs, Karen; Roy, Serge H

2006-01-01

with a text-to-speech synthesizer to collect data electronically from self-report health outcome questionnaires. METHODS: Usability of the system was tested on a sample of 24 community-living older adults (7 men, 17 women) ranging in age from 63 to 93 years. After receiving a brief demonstration on the use...... of errors). RESULTS: Overall, participants found barcode scanning easy to learn, easy to use, and pleasant. Participants were marginally faster in completing the 16 survey questions when using pen entry (20/24 participants). The mean response time with the barcode scanner was 31 seconds longer than...... traditional pen entry for a subset of 16 questions (p = 0.001). The responsiveness of the scanning system, expressed as first scan success rate, was less than perfect, with approximately one-third of first scans requiring a rescan to successfully capture the data entry. The responsiveness of the system can...

The impact of usability reports and user test observations on developers understanding of usability data

DEFF Research Database (Denmark)

Høegh, Rune Thaarup; Nielsen, Christian Monrad; Pedersen, Michael Bach

2006-01-01

of the system. This article presents results from an exploratory study of 2 ways of providing feedback from a usability evaluation: observation of user tests and reading usability reports. A case study and a field experiment were used to explore how observation and usability reports impact developers......' understanding of usability data. The results indicate that observation of user tests facilitated a rich understanding of usability problems and created empathy with the users and their work. The usability report had a strong impact on the developers' understanding of specific usability problems and supported...

Exploring Multiple Usability Perspectives

DEFF Research Database (Denmark)

Uldall-Espersen, Tobias

2007-01-01

Industrial usability work often fails to produce the expected impact on software products even though significant resources have been used on uncovering problems and suggesting improvements. So, it seems that feedback from industrial usability work lacks persuasiveness, i.e. it fails to convince...... the key stakeholders that actions need to be taken. This study reports from interviews with 26 stakeholders in software development projects. Our data suggests that the interviewees address usability using different perspectives and based on our observations we describe five such perspectives. Further, we...... discuss how applying different usability perspectives might inform the persuasiveness of usability work....

Software, Copyright, and Site-License Agreements: Publishers' Perspective of Library Practice.

Science.gov (United States)

Happer, Stephanie K.

Thirty-one academic publishers of stand-alone software and book/disk packages were surveyed to determine whether publishers have addressed the copyright issues inherent in circulating these packages within the library environment. Twenty-two questionnaires were returned, providing a 71% return rate. There were 18 usable questionnaires. Publishers…

Usability Briefing for hospital design

DEFF Research Database (Denmark)

Fronczek-Munter, Aneta

This PhD thesis is a contribution to an ongoing debate in Denmark about improving the building design processes of complex buildings, especially in relation to the current hospital developments. It provides knowledge about capturing user needs and defines the process model for usability briefing...... and evaluations, can be fed into briefing and design processes. This PhD thesis proposes methods for usability briefing.Usability is a concept similar to functionality, but usability depends on: subjective view of users, context, culture, situation and experience. Understanding usability is achieved by involving...... users. This PhD thesis extends the research in usability of buildings to include all building design phases, therefore not only proposes usability evaluations, but also defines usability briefing. Briefing, also called architectural programming, is usually understood as one of the first phases...

Usability Testing For Android Based Application “Jogja Smart Tourism”

Science.gov (United States)

Harwati; Djati Widodo, Imam

2017-06-01

The android based application “Jogja Smart Tourism (JST)” is designed to help everyone who visited Yogyakarta to enjoy their travel. As new application, it is need to be tested for its usability before launched. Usability testing will show how easy user interfaces are to used. The objective of this research is to demonstrate the result of usability testing for application JST based on five characteristics: learnability, effectiveness, memorability, errors, and satisfaction. About 30 respondents were involved to test the usability of this application. Learnability and effectiveness is calculated from some task that should be finished by respondents, and the rest aspects are calculated from questionnaires that should be answered after simulation. There are 14 functions bound in this usability testing. The result shows total usability level is in 81.75%. Learnability testing shows that 98.8% of respondent could finish the task successfully with 87.5% in efficiency. The memorability level of respondents is good (84.5%) where their ability to fix the errors is 71.5%. And the last for satisfaction level of application interface is 66.25%. Low level of satisfaction occurred because most of respondent felt uncomfortable with landscape interface of application because they should turn their mobile phone while using JST application and also it happened because the lack of using picture and colour inside the application. Both of these becomes important note for the improvement of further applications where the interface in a portrait version is more comfort the use and also utilization of colour and the image will be the main focus to improve customer satisfaction.

A study of usability principles and interface design for mobile e-books.

Science.gov (United States)

Wang, Chao-Ming; Huang, Ching-Hua

2015-01-01

This study examined usability principles and interface designs in order to understand the relationship between the intentions of mobile e-book interface designs and users' perceptions. First, this study summarised 4 usability principles and 16 interface attributes, in order to conduct usability testing and questionnaire survey by referring to Nielsen (1993), Norman (2002), and Yeh (2010), who proposed the usability principles. Second, this study used the interviews to explore the perceptions and behaviours of user operations through senior users of multi-touch prototype devices. The results of this study are as follows: (1) users' behaviour of operating an interactive interface is related to user prior experience; (2) users' rating of the visibility principle is related to users' subjective perception but not related to user prior experience; however, users' ratings of the ease, efficiency, and enjoyment principles are related to user prior experience; (3) the interview survey reveals that the key attributes affecting users' behaviour of operating an interface include aesthetics, achievement, and friendliness. This study conducts experiments to explore the effects of users’ prior multi-touch experience on users’ behaviour of operating a mobile e-book interface and users’ rating of usability principles. Both qualitative and quantitative data analyses were performed. By applying protocol analysis, key attributes affecting users’ behaviour of operation were determined.

Human Machine Interface and Usability Issues: Exploring a Preliminary Mission Management System Evaluation Methodology

National Research Council Canada - National Science Library

Kardos, Monique

2001-01-01

...) concept demonstrator test during June 2000. The questionnaire was designed to examine usability and interface issues relating to the design of the systems or tools, and to provide suggestions for future iterations of the system...

Commercial versus in-situ usability testing of healthcare information systems: towards "public" usability testing in healthcare organizations.

Science.gov (United States)

Kushniruk, Andre W; Borycki, Elizabeth M; Kannry, Joseph

2013-01-01

The need for improved usability in healthcare IT has been widely recognized. In addition, methods from usability engineering, including usability testing and usability inspection have received greater attention. Many vendors of healthcare software are now employing usability testing methods in the design and development of their products. However, despite this, the usability of healthcare IT is still considered to be problematic and many healthcare organizations that have purchased systems that have been tested at vendor testing sites are still reporting a range of usability and safety issues. In this paper we explore the distinction between commercial usability testing (conducted at centralized vendor usability laboratories and limited beta test sites) and usability testing that is carried out locally within healthcare organizations that have purchased vendor systems and products (i.e. public "in-situ" usability testing). In this paper it will be argued that both types of testing (i.e. commercial vendor-based testing) and in-situ testing are needed to ensure system usability and safety.

Measurement properties and usability of non-contact scanners for measuring transtibial residual limb volume.

Science.gov (United States)

Kofman, Rianne; Beekman, Anna M; Emmelot, Cornelis H; Geertzen, Jan H B; Dijkstra, Pieter U

2018-06-01

Non-contact scanners may have potential for measurement of residual limb volume. Different non-contact scanners have been introduced during the last decades. Reliability and usability (practicality and user friendliness) should be assessed before introducing these systems in clinical practice. The aim of this study was to analyze the measurement properties and usability of four non-contact scanners (TT Design, Omega Scanner, BioSculptor Bioscanner, and Rodin4D Scanner). Quasi experimental. Nine (geometric and residual limb) models were measured on two occasions, each consisting of two sessions, thus in total 4 sessions. In each session, four observers used the four systems for volume measurement. Mean for each model, repeatability coefficients for each system, variance components, and their two-way interactions of measurement conditions were calculated. User satisfaction was evaluated with the Post-Study System Usability Questionnaire. Systematic differences between the systems were found in volume measurements. Most of the variances were explained by the model (97%), while error variance was 3%. Measurement system and the interaction between system and model explained 44% of the error variance. Repeatability coefficient of the systems ranged from 0.101 (Omega Scanner) to 0.131 L (Rodin4D). Differences in Post-Study System Usability Questionnaire scores between the systems were small and not significant. The systems were reliable in determining residual limb volume. Measurement systems and the interaction between system and residual limb model explained most of the error variances. The differences in repeatability coefficient and usability between the four CAD/CAM systems were small. Clinical relevance If accurate measurements of residual limb volume are required (in case of research), modern non-contact scanners should be taken in consideration nowadays.

Usability testing for dummies

CERN Multimedia

CERN. Geneva

2017-01-01

Usability testing seems complicated and time-consuming. Is it though? In fact, it is the best way to understand how real users experience your product. In this interactive session, we will do a live usability test and you will get advice on how to conduct your own usability tests.

Working together to improve usability

DEFF Research Database (Denmark)

Nørgaard, Mie; Hornbæk, Kasper

2010-01-01

In theory, usability work is an important and well-integrated activity in developing software. In practice, collaboration on improving usability is ridden with challenges relating to conflicting professional goals, tight project schedules, and unclear usability findings. The authors study those...... challenges through 16 interviews with software developers, usability experts, and project managers. Four themes that are key challenges to successful interaction between stakeholders are identified: poor timing when delivering usability results, results lacking relevance, little respect for other disciplines...

Performance and Usability of Various Robotic Arm Control Modes from Human Force Signals

Directory of Open Access Journals (Sweden)

Sébastien Mick

2017-10-01

Full Text Available Elaborating an efficient and usable mapping between input commands and output movements is still a key challenge for the design of robotic arm prostheses. In order to address this issue, we present and compare three different control modes, by assessing them in terms of performance as well as general usability. Using an isometric force transducer as the command device, these modes convert the force input signal into either a position or a velocity vector, whose magnitude is linearly or quadratically related to force input magnitude. With the robotic arm from the open source 3D-printed Poppy Humanoid platform simulating a mobile prosthesis, an experiment was carried out with eighteen able-bodied subjects performing a 3-D target-reaching task using each of the three modes. The subjects were given questionnaires to evaluate the quality of their experience with each mode, providing an assessment of their global usability in the context of the task. According to performance metrics and questionnaire results, velocity control modes were found to perform better than position control mode in terms of accuracy and quality of control as well as user satisfaction and comfort. Subjects also seemed to favor quadratic velocity control over linear (proportional velocity control, even if these two modes did not clearly distinguish from one another when it comes to performance and usability assessment. These results highlight the need to take into account user experience as one of the key criteria for the design of control modes intended to operate limb prostheses.

Distributed usability evaluation

DEFF Research Database (Denmark)

Christensen, Lars; Frøkjær, Erik

2010-01-01

We present DUE (Distributed Usability Evaluation), a technique for collecting and evaluating usability data. The DUE infrastructure involves a client-server network. A client-based tool resides on the workstation of each user, providing a screen video recording, microphone input of voice commentary......, and a window for a severity rating. The idea is for the user to work naturalistically, clicking a button when a usability problem or point of uncertainty is encountered, to describe it verbally along with illustrating it on screen, and to rate its severity. These incidents are accumulated on a server......, providing access to an evaluator (usability expert) and to product developers or managers who want to review the incidents and analyse them. DUE supports evaluation in the development stages from running prototypes and onwards. A case study of the use of DUE in a corporate environment is presented...

From Usability Engineering to Evidence-based Usability in Health IT

NARCIS (Netherlands)

Marcilly, Romaric; Peute, Linda; Beuscart-Zephir, Marie-Catherine

2016-01-01

Usability is a critical factor in the acceptance, safe use, and success of health IT. The User-Centred Design process is widely promoted to improve usability. However, this traditional case by case approach that is rooted in the sound understanding of users' needs is not sufficient to improve

A usability evaluation of a SNOMED CT based compositional interface terminology for intensive care.

Science.gov (United States)

Bakhshi-Raiez, F; de Keizer, N F; Cornet, R; Dorrepaal, M; Dongelmans, D; Jaspers, M W M

2012-05-01

To evaluate the usability of a large compositional interface terminology based on SNOMED CT and the terminology application for registration of the reasons for intensive care admission in a Patient Data Management System. Observational study with user-based usability evaluations before and 3 months after the system was implemented and routinely used. Usability was defined by five aspects: effectiveness, efficiency, learnability, overall user satisfaction, and experienced usability problems. Qualitative (the Think-Aloud user testing method) and quantitative (the System Usability Scale questionnaire and Time-on-Task analyses) methods were used to examine these usability aspects. The results of the evaluation study revealed that the usability of the interface terminology fell short (SUS scores before and after implementation of 47.2 out of 100 and 37.5 respectively out of 100). The qualitative measurements revealed a high number (n=35) of distinct usability problems, leading to ineffective and inefficient registration of reasons for admission. The effectiveness and efficiency of the system did not change over time. About 14% (n=5) of the revealed usability problems were related to the terminology content based on SNOMED CT, while the remaining 86% (n=30) was related to the terminology application. The problems related to the terminology content were more severe than the problems related to the terminology application. This study provides a detailed insight into how clinicians interact with a controlled compositional terminology through a terminology application. The extensiveness, complexity of the hierarchy, and the language usage of an interface terminology are defining for its usability. Carefully crafted domain-specific subsets and a well-designed terminology application are needed to facilitate the use of a complex compositional interface terminology based on SNOMED CT. Copyright © 2011 Elsevier Ireland Ltd. All rights reserved.

Personal Usability Constructs

DEFF Research Database (Denmark)

Hertzum, Morten; Clemmensen, Torkil; Hornbæk, Kasper

2011-01-01

Whereas the concept of usability is predominantly defined analytically, people relate to systems through personal usability constructs. Based on 48 repertory-grid interviews, this study investigates how such personal constructs are affected by two factors crucial to the international development...

Cross cultural usability testing

DEFF Research Database (Denmark)

Clemmensen, Torkil; Goyal, Shivam

2005-01-01

In this paper, we present the results of a pilot study in Denmark of cross cultural effects on Think Aloud usability testing. We provide an overview of previous research on cross cultural usability evaluation with a special focus on the relationship between the evaluator and the test user....... This relation was studied in an experiment with usability testing of a localized clipart application in which eight participants from Denmark and India formed pairs of evaluator-test user. The test users were asked to think aloud and the evaluators' role were to facilitate the test users thinking aloud...... and hereby identify usability problems with the clipart application. Data on the evaluators' and test users' behaviour were recorded and analyzed by coding and summarizing statistics on these behavioural events. The results show that Think Aloud Usability Test of a localized application is most effectively...

Empirical usability testing in a component-based environment : improving test efficiency with component-specific usability measures

NARCIS (Netherlands)

Brinkman, W.P.; Haakma, R.; Bouwhuis, D.G.; Bastide, R.; Palanque, P.; Roth, J.

2005-01-01

This paper addresses the issue of usability testing in a component-based software engineering environment, specifically measuring the usability of different versions of a component in a more powerful manner than other, more holistic, usability methods. Three component-specific usability measures are

The usability issues of faceted navigation in digital libraries

Directory of Open Access Journals (Sweden)

Eliane Blumer

2014-05-01

For more than five years, the project ACCEPT, a subproject of a Swiss national project called e-lib.ch, analyzes the usability and usefulness of digital libraries, by using user oriented methods. Experience has shown that filters provided through faceted navigation are considered as positive and very useful by end users. Nevertheless, based on different test results, several returning mistakes have been detected and it turns out that there are some ‘unwritten standards’ concerning e.g. position, labelling or ranking which should be respected to fulfil the aim of a good usability which users do expect of such web services. In this poster we will first give an introduction to faceted navigation, actual design issues and their use in digital libraries and then present testing methods, which can be easily applied in a digital library context. Together with a list of best practices concerning faceted navigation drawn out of different test experiences, the paper should give the reader all important information to evaluate its current faceted navigation and see where improvements could be made.

A Usability Study of Users’ Perceptions Toward a Multimedia Computer-Assisted Learning Tool for Neuroanatomy

Science.gov (United States)

Gould, Douglas J.; Terrell, Mark A.; Fleming, Jo

2015-01-01

This usability study evaluated users’ perceptions of a multimedia prototype for a new e-learning tool: Anatomy of the Central Nervous System: A Multimedia Course. Usability testing is a collection of formative evaluation methods that inform the developmental design of e-learning tools to maximize user acceptance, satisfaction, and adoption. Sixty-two study participants piloted the prototype and completed a usability questionnaire designed to measure two usability properties: program need and program applicability. Statistical analyses were used to test the hypothesis that the multimedia prototype was well designed and highly usable, it was perceived as: 1) highly needed across a spectrum of educational contexts, 2) highly applicable in supporting the pedagogical processes of teaching and learning neuroanatomy, and 3) was highly usable by all types of users. Three independent variables represented user differences: level of expertise (faculty vs. student), age, and gender. Analysis of the results supports the research hypotheses that the prototype was designed well for different types of users in various educational contexts and for supporting the pedagogy of neuroanatomy. In addition, the results suggest that the multimedia program will be most useful as a neuroanatomy review tool for health-professions students preparing for licensing or board exams. This study demonstrates the importance of integrating quality properties of usability with principles of human learning during the instructional design process for multimedia products. PMID:19177405

A Guided Online and Mobile Self-Help Program for Individuals With Eating Disorders: An Iterative Engagement and Usability Study.

Science.gov (United States)

Nitsch, Martina; Dimopoulos, Christina N; Flaschberger, Edith; Saffran, Kristina; Kruger, Jenna F; Garlock, Lindsay; Wilfley, Denise E; Taylor, Craig B; Jones, Megan

2016-01-11

Numerous digital health interventions have been developed for mental health promotion and intervention, including eating disorders. Efficacy of many interventions has been evaluated, yet knowledge about reasons for dropout and poor adherence is scarce. Most digital health intervention studies lack appropriate research design and methods to investigate individual engagement issues. User engagement and program usability are inextricably linked, making usability studies vital in understanding and improving engagement. The aim of this study was to explore engagement and corresponding usability issues of the Healthy Body Image Program-a guided online intervention for individuals with body image concerns or eating disorders. The secondary aim was to demonstrate the value of usability research in order to investigate engagement. We conducted an iterative usability study based on a mixed-methods approach, combining cognitive and semistructured interviews as well as questionnaires, prior to program launch. Two separate rounds of usability studies were completed, testing a total of 9 potential users. Thematic analysis and descriptive statistics were used to analyze the think-aloud tasks, interviews, and questionnaires. Participants were satisfied with the overall usability of the program. The average usability score was 77.5/100 for the first test round and improved to 83.1/100 after applying modifications for the second iteration. The analysis of the qualitative data revealed five central themes: layout, navigation, content, support, and engagement conditions. The first three themes highlight usability aspects of the program, while the latter two highlight engagement issues. An easy-to-use format, clear wording, the nature of guidance, and opportunity for interactivity were important issues related to usability. The coach support, time investment, and severity of users' symptoms, the program's features and effectiveness, trust, anonymity, and affordability were relevant to

Usability at the CELSTEC Medialab

NARCIS (Netherlands)

Storm, Jeroen; Kostons, Danny

2009-01-01

Storm, J., & Kostons, D. (2009). Usability at the CELSTEC MediaLab. Presentation about the usability testing, usability research and User Centered Design conducted at the CELSTEC MediaLab. July, 7, 2009, Heerlen, The Netherlands: Open University of the Netherlands.

Effect of improving the usability of an e-learning resource: a randomized trial.

Science.gov (United States)

Davids, Mogamat Razeen; Chikte, Usuf M E; Halperin, Mitchell L

2014-06-01

Optimizing the usability of e-learning materials is necessary to reduce extraneous cognitive load and maximize their potential educational impact. However, this is often neglected, especially when time and other resources are limited. We conducted a randomized trial to investigate whether a usability evaluation of our multimedia e-learning resource, followed by fixing of all problems identified, would translate into improvements in usability parameters and learning by medical residents. Two iterations of our e-learning resource [version 1 (V1) and version 2 (V2)] were compared. V1 was the first fully functional version and V2 was the revised version after all identified usability problems were addressed. Residents in internal medicine and anesthesiology were randomly assigned to one of the versions. Usability was evaluated by having participants complete a user satisfaction questionnaire and by recording and analyzing their interactions with the application. The effect on learning was assessed by questions designed to test the retention and transfer of knowledge. Participants reported high levels of satisfaction with both versions, with good ratings on the System Usability Scale and adjective rating scale. In contrast, analysis of video recordings revealed significant differences in the occurrence of serious usability problems between the two versions, in particular in the interactive HandsOn case with its treatment simulation, where there was a median of five serious problem instances (range: 0-50) recorded per participant for V1 and zero instances (range: 0-1) for V2 (P e-learning resource resulted in significant improvements in usability. This is likely to translate into improved motivation and willingness to engage with the learning material. In this population of relatively high-knowledge participants, learning scores were similar across the two versions. Copyright © 2014 The American Physiological Society.

Evaluating the Usability of a Controlled Language Authoring Assistant

Directory of Open Access Journals (Sweden)

Miyata Rei

2017-06-01

Full Text Available This paper presents experimental results of a usability evaluation of a controlled language (CL authoring assistant designed to help non-professional writers create machine translatable source texts. As the author drafts the text, the system detects CL rule violations and proscribed terms. It also incorporates several support functions to facilitate rephrasing of the source. In order to assess the usability of the system, we conducted a rewriting experiment, in which we compared two groups of participants, one with the aid of the system and the other without it. The results revealed that our system helped reduce the number of CL violations by about 9% and the time to correct violations by more than 30%. The CL-applied source text resulted in higher fluency and adequacy of MT outputs. Questionnaire and interview results also implied the improved satisfaction with the task completion of those participants who used the system.

Usability testing a practical guide for librarians

CERN Document Server

Blakiston, Rebecca

2014-01-01

Do you want to improve the usability of your library website, but feel that it is too difficult, time-consuming, or expensive? Usability Testing: A Practical Guide for Librarians will teach you how to make the case for usability testing, define your audience and their goals, select a usability testing method appropriate for your particular context, plan for an in-house usability test, conduct an effective in-house usability test, analyze usability test results, and create and implement a plan for ongoing, systematic usability testing. Step-by-step instructions, along with a myriad of examples,

Usability requirements for buildings: a case study on primary schools.

Science.gov (United States)

Duca, Gabriella

2012-01-01

This paper concerns an applied research aimed at applying the concept of usability, as derived form the standard ISO 9241/11, in the filed of building design, namely primary schools. Starting from the concept that space characteristics play a very relevant role in learning performances, the study presented here developed an original methodology for the assessment of effectiveness, efficiency and satisfaction of buildings hosting primary schools, in order to create a school environment better supporting users in their tasks. Research core is the framework of usability requirements and their related markers, indicators and technical specification that has been formulated in order to check compliance of urban area, building, rooms and architectural details with users needs. Therefore, a detailed task analysis of pupils and teacher tasks has been carried out and two questionnaires addressed to a significant users panel have been formulated for satisfaction survey. Lastly, a matrix for an overall reading of gathered data has been set-up and criteria for usability assessment based on that data has been defined. The whole study has been developed within the case study of a primary school in the Naples city centre, whose contents and results are discussed.

Usability analysis of indoor map application in a shopping centre

Science.gov (United States)

Dewi, R. S.; Hadi, R. K.

2018-04-01

Although indoor navigation is still new in Indonesia, its future development is very promising. Similar to the outdoor one, the indoor navigation technology provides several important functions to support route and landmark findings. Furthermore, there is also a need that indoor navigation can support the public safety especially during disaster evacuation process in a building. It is a common that the indoor navigation technologies are built as applications where users can access this technology using their smartphones, tablets, or personal computers. Therefore, a usability analysis is important to ensure the indoor navigation applications can be operated by users with highest functionality. Among several indoor map applications which were available in the market, this study chose to analyse indoor Google Maps due to its availability and popularity in Indonesia. The experiments to test indoor Google Maps was conducted in one of the biggest shopping centre building in Surabaya, Indonesia. The usability was measured by employing System Usability Scale (SUS) questionnaire. The result showed that the SUS score of indoor Google Maps was below the average score of other cellular applications to indicate the users still had high difficulty in operating and learning the features of indoor Google Maps.

Software architecture analysis of usability

NARCIS (Netherlands)

Folmer, Eelke

2005-01-01

One of the qualities that has received increased attention in recent decades is usability. A software product with poor usability is likely to fail in a highly competitive market; therefore software developing organizations are paying more and more attention to ensuring the usability of their

Evaluating Web Usability

Science.gov (United States)

Snider, Jean; Martin, Florence

2012-01-01

Web usability focuses on design elements and processes that make web pages easy to use. A website for college students was evaluated for underutilization. One-on-one testing, focus groups, web analytics, peer university review and marketing focus group and demographic data were utilized to conduct usability evaluation. The results indicated that…

Toward more usable electronic voting: testing the usability of a smartphone voting system.

Science.gov (United States)

Campbell, Bryan A; Tossell, Chad C; Byrne, Michael D; Kortum, Philip

2014-08-01

The goal of this research was to assess the usability of a voting system designed for smart-phones. Smartphones offer remote participation in elections through the use of pervasive technology. Voting on these devices could, among other benefits, increase voter participation while allowing voters to use familiar technology. However, the usability of these systems has not been assessed. A mobile voting system optimized for use on a smartphone was designed and tested against traditional voting platforms for usability. There were no reliable differences between the smartphone-based system and other voting methods in efficiency and perceived usability. More important, though, smartphone owners committed fewer errors on the mobile voting system than on the traditional voting systems. Even with the known limitations of small mobile platforms in both displays and controls, a carefully designed system can provide a usable voting method. Much of the concern about mobile voting is in the area of security; therefore, although these results are promising, security concerns and usability issues arising from mitigating them must be strongly considered. The results of this experiment may help to inform current and future election and public policy officials about the benefits of allowing voters to vote with familiar hardware.

Lessons from an Educational Game Usability Evaluation

Directory of Open Access Journals (Sweden)

Gabriela Trindade Perry

2012-04-01

Full Text Available In this paper, we present the results of a usability evaluation for Xenubi, a cell phone game about the periodic table. We describe and discuss the issues that we faced during the evaluation, which took place in a state high school. These issues are related to conflicts between the data that were gathered through video recordings and through a questionnaire. We also point to the poor performance of the game mechanics during the evaluation. This result was unexpected because the game had an excellent performance in the pilot test. Possible causes for these differences are discussed.

Better Usability and Technical Stability Could Lead to Better Work-Related Well-Being among Physicians.

Science.gov (United States)

Vainiomäki, Suvi; Aalto, Anna-Mari; Lääveri, Tinja; Sinervo, Timo; Elovainio, Marko; Mäntyselkä, Pekka; Hyppönen, Hannele

2017-10-01

Background and Objective Finnish physicians have been increasingly dissatisfied with poor usability of the electronic patient record (EPR) systems, which they have identified as an overload factor in their work. Our aim is to specify which factors in EPRs are associated with work-related well-being of physicians. Methods A web-based questionnaire was sent to Finnish physicians younger than 65 years; the responses (n = 3,781) represent one-fourth of these. This was a repetition of a survey in 2010, where this questionnaire was used for the first time. In addition to statements assessing usability, there were questions measuring time pressure and job control. The relation between usability and work well-being was investigated with hierarchical multivariate regression analyses: With time pressure and job control as dependent variables, EPR usability assessments and physicians' background information were used as independent variables. Results In the multivariate analyses, technical problems that are often experienced in the EPR were related to higher time pressure and lower job control. Active participation in the development of the EPR system was related to stronger time pressure and stronger job control. In addition, use of several systems daily and the experience of time-consuming documentation of patient information for statistical purposes (billing, national registries, and reporting) were related to higher time pressure, while those with longer experience with the EPR system and those experiencing easy-to-read nursing records reported higher job control. Conclusion To relieve time pressure and increase sense of job control experienced by physicians, usability, integrations, and stability of the EPR systems should be improved: fewer login procedures, easier readability of nursing records, and decreased need for separate documentation for statistical purposes. Physician participation in the EPR development would increase the feeling of job control, but

Responsibilities in the Usability Requirements Elicitation Process

Directory of Open Access Journals (Sweden)

Marianella Aveledo

2008-12-01

Full Text Available Like any other software system quality attribute, usability places requirements on software components. In particular, it has been demonstrated that certain usability features have a direct impact throughout the software process. This paper details an approach that looks at how to deal with certain usability features in the early software development stages. In particular, we consider usability features as functional usability requirements using patterns that have been termed usability patterns to elicit requirements. Additionally, we clearly establish the responsibilities of all the players at the usability requirements elicitation stage.

Commentary: Usability – A Sensitizing Concept

DEFF Research Database (Denmark)

Hertzum, Morten

2018-01-01

In his article “The Usability Construct: A Dead End?”, Tractinsky (in Human-Computer Interaction) contends that for scientific research on usability to progress, the usability construct should be unbundled and replaced by well-defined constructs. This contention is presented as the conclusion...... that follows naturally from taking a scientist’s viewpoint on usability. Similar calls for definitive concepts – constructs in Tractinsky’s terminology – have been made in other scientific fields with concepts as ambiguous as that of usability. But counterarguments have also been presented....

Comparative usability of modern anaesthesia ventilators: a human factors study.

Science.gov (United States)

Spaeth, J; Schweizer, T; Schmutz, A; Buerkle, H; Schumann, S

2017-11-01

The anaesthesia ventilator represents the key equipment for intraoperative respiratory care. Improper operation of this device may threaten a patient's health. A self-explanatory interface facilitates handling and decreases the risk of operating errors. This study systematically evaluates the usability of user interfaces in four modern anaesthesia ventilators. Twenty naïve operators were asked to execute 20 tasks on each of four different anaesthesia ventilators (Avance CS2™, GE Healthcare; Flow-i™, Maquet; and Perseus™ and Primus™, Dräger) in a randomized order. The success of task execution, frequency of requests for assistance, and processing times were recorded. During the tasks, the operators' visual focus was measured via eye-tracking. Additionally, subjective assessments of usability were evaluated by a standardized questionnaire. For comparison, six experienced operators undertook the same protocol. The overall rate of falsely executed tasks was low. Naïve operators requested assistance least when using the Perseus (26). Pooled processing times were shortest for the Perseus (222 s), followed by the Primus (223 s), the Avance (238 s), and the Flow-i (353 s). Task-specific processing times differed considerably between the devices. Eye-tracking analyses revealed associated interface issues that impeded the operators' performance. Operators rated usability best for the Perseus [mean (sd): 67 (17) arbitrary units] and worst for the Flow-i [50 (16) arbitrary units]. Results from experienced operators support these findings by trend. The usability of modern anaesthesia ventilators differs considerably. Interface issues of specific tasks impair the operator's efficiency. Eliminating the specific usability issues might improve the operator's performance and, as a consequence, the patient's safety. © The Author 2017. Published by Oxford University Press on behalf of the British Journal of Anaesthesia. All rights reserved. For Permissions, please

Analysis in usability evaluations

DEFF Research Database (Denmark)

Følstad, Asbjørn; Lai-Chong Law, Effie; Hornbæk, Kasper

2010-01-01

While the planning and implementation of usability evaluations are well described in the literature, the analysis of the evaluation data is not. We present interviews with 11 usability professionals on how they conduct analysis, describing the resources, collaboration, creation of recommendations......, and prioritization involved. The interviews indicate a lack of structure in the analysis process and suggest activities, such as generating recommendations, that are unsupported by existing methods. We discuss how to better support analysis, and propose four themes for future research on analysis in usability...

Usability study of a vineyard teleoperated compost spreader.

Science.gov (United States)

Ferrari, Ester; Cavallo, Eugenio

2012-01-01

Teleoperation has been widely applied in modern industry because of a variety of advantages, such as providing replaceable surrogates for humans in dangerous or difficult working environments over long distances. In this paper, a usability evaluation study of a teleoperation system for a compost spreader robotic machine is presented. The machine has been designed for the application of compost in small and stepping parcels of hilly vineyards. Driving and working tasks can be controlled remotely by a portable piloting unit, reducing the risk for the operator in the event of machine overturning. Participants of the study were asked to perform a series of tasks and sub-tasks and to vocalize their thoughts while working with the machine. The tasks were designed to simulate typical user experience. Once all the tasks were accomplished each participant was asked to fill a questionnaire. The evaluation considered aspects such as learnability, ease of use, understandability, controllability, frustration, mental effort, distraction, clarity of presentation, perceived usefulness, temporal efficiency and machine aesthetic. Results show that usability evaluation helped detecting design deficiencies in the teleoperated compost spreader machine.

Methods and Tools for Ethical Usability

Science.gov (United States)

Kavathatzopoulos, Iordanis; Kostrzewa, Agata; Laaksoharju, Mikael

The objectives of the tutorial are to provide knowledge of basic ethical, psychological and organizational theories that are relevant to consider ethical aspects during design and use of IT systems; knowledge and skills about handling and solving ethical problems in connection with design and use of IT-systems; and skills in using questionnaires, surveys, interviews and the like in connection with software development and IT-use. It contains lectures, workshop and exercises; use of special tools to identify and consider IT ethical issues during planning, construction, installation and use of IT systems; and group exercises where the participants train their ethical skills on IT ethical conflicts and problems. Intended participants are system developers, purchasers, usability experts, academics, HCI teachers.

Mobile Usability

DEFF Research Database (Denmark)

Aryana, Bijan; Clemmensen, Torkil

2013-01-01

In this article, a country specific comparative mobile usability study is presented, using Iran and Turkey as the two chosen emerging/emergent nation exemplars of smartphone usage and adoption. In a focus group study, three mobile applications were selected by first-time users of smartphones...... personal contacts. The results and analysis establish the existence of country specific issues and concerns, as well as reveal generic usability issues. The article concludes that the source of these issues is most likely due to a combination of certain contextual features endemic to both Iran and Turkey...

Effect of questionnaire length, personalisation and reminder type on response rate to a complex postal survey: randomised controlled trial

Science.gov (United States)

2011-01-01

Background Minimising participant non-response in postal surveys helps to maximise the generalisability of the inferences made from the data collected. The aim of this study was to examine the effect of questionnaire length, personalisation and reminder type on postal survey response rate and quality and to compare the cost-effectiveness of the alternative survey strategies. Methods In a pilot study for a population study of travel behaviour, physical activity and the environment, 1000 participants sampled from the UK edited electoral register were randomly allocated using a 2 × 2 factorial design to receive one of four survey packs: a personally addressed long (24 page) questionnaire pack, a personally addressed short (15 page) questionnaire pack, a non-personally addressed long questionnaire pack or a non-personally addressed short questionnaire pack. Those who did not return a questionnaire were stratified by initial randomisation group and further randomised to receive either a full reminder pack or a reminder postcard. The effects of the survey design factors on response were examined using multivariate logistic regression. Results An overall response rate of 17% was achieved. Participants who received the short version of the questionnaire were more likely to respond (OR = 1.48, 95% CI 1.06 to 2.07). In those participants who received a reminder, personalisation of the survey pack and reminder also increased the odds of response (OR = 1.44, 95% CI 1.01 to 1.95). Item non-response was relatively low, but was significantly higher in the long questionnaire than the short (9.8% vs 5.8%; p = .04). The cost per additional usable questionnaire returned of issuing the reminder packs was £23.1 compared with £11.3 for the reminder postcards. Conclusions In contrast to some previous studies of shorter questionnaires, this trial found that shortening a relatively lengthy questionnaire significantly increased the response. Researchers should consider the trade off

Work-domain knowledge in usability evaluation

DEFF Research Database (Denmark)

Følstad, Asbjørn; Hornbæk, Kasper

2010-01-01

Usability evaluation helps to determine whether interactive systems support users in their work tasks. However, knowledge about those tasks and, more generally, about the work-domain is difficult to bring to bear on the processes and outcome of usability evaluation. One way to include such work......-domain knowledge might be Cooperative Usability Testing, an evaluation method that consists of (a) interaction phases, similar to classic usability testing, and (b) interpretation phases, where the test participant and the moderator discuss incidents and experiences from the interaction phases. We have studied...... whether such interpretation phases improve the relevance of usability evaluations in the development of work-domain specific systems. The study included two development cases. We conclude that the interpretation phases generate additional insight and redesign suggestions related to observed usability...

Evaluation of the effects of an offer of a monetary incentive on the rate of questionnaire return during follow-up of a clinical trial: a randomised study within a trial.

Science.gov (United States)

Hardy, Pollyanna; Bell, Jennifer L; Brocklehurst, Peter

2016-07-15

A systematic review on the use of incentives to promote questionnaire return in clinical trials suggest they are effective, but not all studies have sufficient funds to use them. Promising an incentive once data are returned can reduce the cost-burden of this approach, with possible further cost-savings if the offer were restricted to reminder letters only. This study aimed to evaluate the effect of promising a monetary incentive at first mailout versus a promise on reminder letters only. This was a randomised Study Within A Trial (SWAT) nested within BUMPES, a multicentre randomised controlled trial of maternal position in the late stage of labour in women with an epidural. The follow-up questionnaire asked for information on the women's health, wellbeing and health service use one year following the birth of their baby. Women who consented to be contacted were randomised to a promise of a monetary incentive at first mailout or a promise on reminder letters only. Women were given an option of completing the questionnaire on paper or on online. The incentive was posted out on receipt of a completed questionnaire. The primary outcome was the overall return rate, and secondary outcomes were the return rate without any chasing from the study office, and the total cost of the vouchers. A total of 1,029 women were randomised, 508 to the first mailout group and 518 to the reminder group. There was no evidence to suggest a difference between groups in the overall return rate (adjusted RR 1.03 (95 % CI 0.96 to 1.11), however the proportion returned without chasing was higher in the first mailout group (adjusted RR 1.22, 95 % CI 1.07 to 1.39). The total cost of the vouchers per participant was higher in the first mailout group (mean difference £4.56, 95 % CI £4.02 to £5.11). Offering a monetary incentive when a reminder is required could be cost-effective depending on the sample size of the study and the resources available to administer the reminder letters. The

Towards a Usability and Error "Safety Net": A Multi-Phased Multi-Method Approach to Ensuring System Usability and Safety.

Science.gov (United States)

Kushniruk, Andre; Senathirajah, Yalini; Borycki, Elizabeth

2017-01-01

The usability and safety of health information systems have become major issues in the design and implementation of useful healthcare IT. In this paper we describe a multi-phased multi-method approach to integrating usability engineering methods into system testing to ensure both usability and safety of healthcare IT upon widespread deployment. The approach involves usability testing followed by clinical simulation (conducted in-situ) and "near-live" recording of user interactions with systems. At key stages in this process, usability problems are identified and rectified forming a usability and technology-induced error "safety net" that catches different types of usability and safety problems prior to releasing systems widely in healthcare settings.

Understanding Response Rates to Surveys About Family Members' Psychological Symptoms After Patients' Critical Illness.

Science.gov (United States)

Long, Ann C; Downey, Lois; Engelberg, Ruth A; Nielsen, Elizabeth; Ciechanowski, Paul; Curtis, J Randall

2017-07-01

Achieving adequate response rates from family members of critically ill patients can be challenging, especially when assessing psychological symptoms. To identify factors associated with completion of surveys about psychological symptoms among family members of critically ill patients. Using data from a randomized trial of an intervention to improve communication between clinicians and families of critically ill patients, we examined patient-level and family-level predictors of the return of usable surveys at baseline, three months, and six months (n = 181, 171, and 155, respectively). Family-level predictors included baseline symptoms of psychological distress, decisional independence preference, and attachment style. We hypothesized that family with fewer symptoms of psychological distress, a preference for less decisional independence, and secure attachment style would be more likely to return questionnaires. We identified several predictors of the return of usable questionnaires. Better self-assessed family member health status was associated with a higher likelihood and stronger agreement with a support-seeking attachment style with a lower likelihood, of obtaining usable baseline surveys. At three months, family-level predictors of return of usable surveys included having usable baseline surveys, status as the patient's legal next of kin, and stronger agreement with a secure attachment style. The only predictor of receipt of surveys at six months was the presence of usable surveys at three months. We identified several predictors of the receipt of surveys assessing psychological symptoms in family of critically ill patients, including family member health status and attachment style. Using these characteristics to inform follow-up mailings and reminders may enhance response rates. Copyright © 2017 American Academy of Hospice and Palliative Medicine. Published by Elsevier Inc. All rights reserved.

Usability Evaluation and Implementation of a Health Information Technology Dashboard of Evidence-Based Quality Indicators.

Science.gov (United States)

Schall, Mark Christopher; Cullen, Laura; Pennathur, Priyadarshini; Chen, Howard; Burrell, Keith; Matthews, Grace

2017-06-01

Health information technology dashboards that integrate evidence-based quality indicators can efficiently and accurately display patient risk information to promote early intervention and improve overall quality of patient care. We describe the process of developing, evaluating, and implementing a dashboard designed to promote quality care through display of evidence-based quality indicators within an electronic health record. Clinician feedback was sought throughout the process. Usability evaluations were provided by three nurse pairs and one physician from medical-surgical areas. Task completion times, error rates, and ratings of system usability were collected to compare the use of quality indicators displayed on the dashboard to the indicators displayed in a conventional electronic health record across eight experimental scenarios. Participants rated the dashboard as "highly usable" following System Usability Scale (mean, 87.5 [SD, 9.6]) and Poststudy System Usability Questionnaire (mean, 1.7 [SD, 0.5]) criteria. Use of the dashboard led to reduced task completion times and error rates in comparison to the conventional electronic health record for quality indicator-related tasks. Clinician responses to the dashboard display capabilities were positive, and a multifaceted implementation plan has been used. Results suggest application of the dashboard in the care environment may lead to improved patient care.

Alien Species and the Water Framework Directive - Questionnaire Results

OpenAIRE

VANDEKERKHOVE JOCHEN; CARDOSO Ana

2010-01-01

Alien species constitute a major pressure in aquatic environments, both ecologically and economically. This recognition has initiated a debate on the role of alien species in ecological status classifications. We distributed a questionnaire to review how EU Member States (MSs) deal with alien species in their national status assessments under the Water Framework Directive (WFD). The questionnaire was filled and returned by 23 EU MSs and Norway. Analysis of the questionnaire returns and referr...

Usability testing of a prototype Phone Oximeter with healthcare providers in high- and low-medical resource environments.

Science.gov (United States)

Hudson, J; Nguku, S M; Sleiman, J; Karlen, W; Dumont, G A; Petersen, C L; Warriner, C B; Ansermino, J M

2012-09-01

To increase the use of pulse oximetry by capitalise on the wide availability of mobile phones, we have designed, developed and evaluated a prototype pulse oximeter interfaced to a mobile phone. Usability of this Phone Oximeter was tested as part of a rapid prototyping process. Phase 1 of the study (20 subjects) was performed in Canada. Users performed 23 tasks, while thinking aloud. Time for completion of tasks and analysis of user response to a mobile phone usability questionnaire were used to evaluate usability. Five interface improvements were made to the prototype before evaluation in Phase 2 (15 subjects) in Uganda. The lack of previous pulse oximetry experience and mobile phone use increased median (IQR [range]) time taken to perform tasks from 219 (160-247 [118-274]) s in Phase 1 to 228 (151-501 [111-2661]) s in Phase 2. User feedback was positive and overall usability high (Phase 1--82%, Phase 2--78%). Anaesthesia © 2012 The Association of Anaesthetists of Great Britain and Ireland.

Engaging Community Stakeholders to Evaluate the Design, Usability, and Acceptability of a Chronic Obstructive Pulmonary Disease Social Media Resource Center

Science.gov (United States)

Chaney, Beth; Chaney, Don; Paige, Samantha; Payne-Purvis, Caroline; Tennant, Bethany; Walsh-Childers, Kim; Sriram, PS; Alber, Julia

2015-01-01

Background Patients with chronic obstructive pulmonary disease (COPD) often report inadequate access to comprehensive patient education resources. Objective The purpose of this study was to incorporate community-engagement principles within a mixed-method research design to evaluate the usability and acceptability of a self-tailored social media resource center for medically underserved patients with COPD. Methods A multiphase sequential design (qual → QUANT → quant + QUAL) was incorporated into the current study, whereby a small-scale qualitative (qual) study informed the design of a social media website prototype that was tested with patients during a computer-based usability study (QUANT). To identify usability violations and determine whether or not patients found the website prototype acceptable for use, each patient was asked to complete an 18-item website usability and acceptability questionnaire, as well as a retrospective, in-depth, semistructured interview (quant + QUAL). Results The majority of medically underserved patients with COPD (n=8, mean 56 years, SD 7) found the social media website prototype to be easy to navigate and relevant to their self-management information needs. Mean responses on the 18-item website usability and acceptability questionnaire were very high on a scale of 1 (strongly disagree) to 5 (strongly agree) (mean 4.72, SD 0.33). However, the majority of patients identified several usability violations related to the prototype’s information design, interactive capabilities, and navigational structure. Specifically, 6 out of 8 (75%) patients struggled to create a log-in account to access the prototype, and 7 out of 8 patients (88%) experienced difficulty posting and replying to comments on an interactive discussion forum. Conclusions Patient perceptions of most social media website prototype features (eg, clickable picture-based screenshots of videos, comment tools) were largely positive. Mixed-method stakeholder feedback was

Usability in Scientific Databases

Directory of Open Access Journals (Sweden)

Ana-Maria Suduc

2012-07-01

Full Text Available Usability, most often defined as the ease of use and acceptability of a system, affects the users' performance and their job satisfaction when working with a machine. Therefore, usability is a very important aspect which must be considered in the process of a system development. The paper presents several numerical data related to the history of the scientific research of the usability of information systems, as it is viewed in the information provided by three important scientific databases, Science Direct, ACM Digital Library and IEEE Xplore Digital Library, at different queries related to this field.

The effects of protoype medium on usability testing.

Science.gov (United States)

Boothe, Chase; Strawderman, Lesley; Hosea, Ethan

2013-11-01

Inconsistencies among testing methods and results in previous research prompted this study that builds upon a systematic usability testing research framework to better understand how interface medium influences users' abilities to detect usability flaws in applications. Interface medium was tested to identify its effects on users' perceptions of usability and abilities to detect usability problems and severe usability problems. Results indicated that medium has no effect on users' abilities to detect usability problems or perceptions of usability. However, results did indicate an interaction between the medium and the tested application in which users were able to identify significantly more usability problems on a higher fidelity medium using a particular application. Results also indicated that as users' perceptions of an application's usability increases, the users are less able to detect usability problems in that application. Usability testing should begin early in the design process, even if low fidelity mediums will be used. Copyright © 2013 Elsevier Ltd and The Ergonomics Society. All rights reserved.

The Usability Expert’s Fear of Agility

DEFF Research Database (Denmark)

Nielsen, Lene; Madsen, Sabine

2012-01-01

This paper contributes to the HCI literature on usability practice with insights about the empirical challenges and global emerging practices caused by the advent of agile software development (ASD). In the paper we report from a worldwide study involving 12 usability professionals from 12...... different countries. The findings show that the usability professionals share a forced development and innovation in their practice that stem from their clients’ adoption and use of ASD methods. The ASD methods challenge the way usability testing is performed, the abilities of the usability expert......, the usability deliverables, and the experts’ assumptions about the importance of validity....

Usability Testing Of Web Mapping Portals

Directory of Open Access Journals (Sweden)

Petr Voldán

2011-05-01

Full Text Available This study presents a usability testing as method, which can be used to improve controlling of web map sites. Study refers to the basic principles of this method and describes particular usability tests of mapping sites. In this paper are identified potential usability problems of web sites: Amapy.cz, Google maps and Mapy.cz. The usability testing was focused on problems related with user interfaces, addresses searching and route planning of the map sites.

Software Development and Feedback from Usability Evaluations

DEFF Research Database (Denmark)

Høegh, Rune Thaarup

2008-01-01

This paper presents a study of the strengths and weaknesses of written, multimedia and oral feedback from usability evaluations to developers. The strengths and weaknesses are related to how well the feedback supports the developers in addressing usability problems in a software system. The study...... concludes that using the traditional written usability report, as the only form of feedback from usability evaluations is associated with problems related to the report not supporting the process of addressing the usability problems. The report is criticized for representing an overwhelming amount...... of information, while still not offering the required information to address usability problems. Other forms of feedback, such as oral or multimedia feedback helps the developer in understanding the usability problems better, but are on the other hand less cost-effective than a written description....

The Evaluator Effect in Usability Tests

DEFF Research Database (Denmark)

Jacobsen, Niels Ebbe; Hertzum, Morten; John, Bonnie E.

1998-01-01

Usability tests are applied in industry to evaluate systems and in research as a yardstick for other usability evaluation methods. However, one potential threat to the reliability of usability tests has been left unaddressed: the evaluator effect. In this study, four evaluators analyzed four vide...

Does Usability Matter? An Analysis of the Impact of Usability on Technology Acceptance in ERP Settings

Directory of Open Access Journals (Sweden)

Brenda M Scholtz

2016-11-01

Full Text Available Though the field of management information systems, as a sector and a discipline, is the inventor of many guidelines and models, it appears to be a slow runner on practical implications of interface usability. This usability can influence end users’ attitude and behavior to use IT. The purpose of this paper was to examine the interface usability of a popular Enterprise Resource Planning (ERP software system, SAP, and to identify related issues and implications to the Technology Acceptance Model (TAM. A survey was conducted of 112 SAP ERP users from an organization in the heavy metal industry in Bangladesh. The partial least squares technique was used to analyze the survey data. The survey findings empirically confirmed that interface usability has a significant impact on users’ perceptions of usefulness and ease of use which ultimately affects attitudes and intention to use the ERP software. The research model extends the TAM by incorporating three criteria of interface usability. It is the first known study to investigate usability criteria as an extension of TAM.

Developer Driven and User Driven Usability Evaluations

DEFF Research Database (Denmark)

Bruun, Anders

2013-01-01

Usability evaluation provide software development teams with insights on the degree to which a software application enables a user to achieve his/her goals, how fast these goals can be achieved, how easy it is to learn and how satisfactory it is in use Although usability evaluations are crucial...... in the process of developing software systems with a high level of usability, its use is still limited in the context of small software development companies. Several approaches have been proposed to support software development practitioners (SWPs) in conducting usability evaluations, and my thesis explores two...... of these: 1) The first approach is to support SWPs by training them to drive usability evaluations. 2) The second approach to support SWPs involves minimalist training of end users to drive usability evaluations. In related work, a set of five quality criteria for usability evaluations is applied...

[Benefits and usability of a pharmaceutical record in medical practice. A survey of hospital doctors and pharmacists (MATRIX study)].

Science.gov (United States)

Schuers, M; Timsit, M; Gillibert, A; Fred, A; Griffon, N; Bénichou, J; Darmoni, S J; Staccini, P

2016-09-01

To evaluate the impact of the pharmaceutical patient record use in emergency, geriatric and anaesthesia and intensive care departments, an experimentation was launched in 2013 in 55 hospitals. The purpose of the study was to assess the opinions of physicians and pharmacists about the benefits and usability of the patient pharmaceutical record. An e-mailed self-administered questionnaire was sent to all the pharmacists, anaesthesiologists, geriatricians and emergency physicians of the 55 hospitals involved in the patient pharmaceutical record experimentation. The questionnaire assessed the usability of the patient pharmaceutical record using the "System Usability Scale", as well as its use, its benefits and limitations perceived in clinical practice, and overall user satisfaction. Questionnaires were collected from November 2014 to January 2015. Ninety-six questionnaires were collected, from 47 hospitals, representing 86% of the hospitals involved in the experimentation. The patient pharmaceutical record was effectively operational in 36 hospitals. Data from 73 questionnaires filled by physicians and pharmacists with potential experience with the patient pharmaceutical record were used for evaluation. Forty-two respondents were pharmacists (57%) and 31 were physicians (43%), including 13 geriatricians, 11 emergency physicians and 7 anaesthesiologists. Patient pharmaceutical record overall usability score was 62.5 out of 100. It did not vary with the profession or seniority of the respondent. It was positively correlated with the frequency of use. More than half of respondents reported that they never or uncommonly used the patient pharmaceutical record. The length of access to data period was considered as insufficient. Main obstacles to more utilization of the patient pharmaceutical record were the lack of information about the dosage of dispensed drugs, the low number of patients in possession of their health card and the low number of patients with an activated

A Cross-Cultural Study of How Usability Professionals Experience the Usability of Everyday Systems

DEFF Research Database (Denmark)

Jiang, Y.; Sun, X.; Li, H.

2009-01-01

in the study, their understanding of fun systems differs across cultural backgrounds. Also, easy-to-use and useful systems are perceived as being similar or different depending on the usability professional’s cultural background. Most other cross-cultural differences relate to categories of construct......Culture influences many aspects of the design and use of computer systems; understanding better this influence on their own thinking may benefit usability professionals who do cross-cultural usability work. Using Kelly’s notion of personal constructs, we focus on one mediator of culture: how...

Reducing and Sustaining Duplicate Medical Record Creation by Usability Testing and System Redesign.

Science.gov (United States)

Khunlertkit, Adjhaporn; Dorissaint, Leonard; Chen, Allen; Paine, Lori; Pronovost, Peter J

2017-10-25

Duplicate medical record creation is a common and consequential health care systems error often caused by poor search system usability and inappropriate user training. We conducted two phases of scenario-based usability testing with patient registrars working in areas at risk of generating duplicate medical records. Phase 1 evaluated the existing search system, which led to system redesigns. Phase 2 tested the redesigned system to mitigate potential errors before health system-wide implementation. To evaluate system effectiveness, we compared the monthly potential duplicate medical record rates for preimplementation and postimplementation months. The existing system could not effectively handle a misspelling, which led to failed search and duplicate medical record creation. Using the existing system, 96% of registrars found commonly spelled patient names whereas only 69% successfully found complicated names. Registrars lacked knowledge and usage of a phonetic matching function to assist in misspelling. The new system consistently captured the correct patient regardless of misspelling, but search returned more potential matches, resulting in, on average, 4 seconds longer to select common names. Potential monthly duplicate medical record rate reduced by 38%, from 4% to 2.3% after implementation of the new system, and has sustained at an average of 2.5% for 2 years. Usability testing was an effective method to reveal problems and aid system redesign to deliver a more user friendly system, hence reducing the potential for medical record duplication. Greater standards for usability would ensure that these improvements can be realized before rather than after exposing patients to risks.

Usable security history, themes, and challenges

CERN Document Server

Garfinkel, Simson

2014-01-01

There has been roughly 15 years of research into approaches for aligning research in Human Computer Interaction with computer Security, more colloquially known as ``usable security.'' Although usability and security were once thought to be inherently antagonistic, today there is wide consensus that systems that are not usable will inevitably suffer security failures when they are deployed into the real world. Only by simultaneously addressing both usability and security concerns will we be able to build systems that are truly secure. This book presents the historical context of the work to dat

An Intelligent Framework for Website Usability

Directory of Open Access Journals (Sweden)

Alexiei Dingli

2014-01-01

Full Text Available With the major advances of the Internet throughout the past couple of years, websites have come to play a central role in the modern marketing business program. However, simply owning a website is not enough for a business to prosper on the Web. Indeed, it is the level of usability of a website that determines if a user stays or abandons it for another competing one. It is therefore crucial to understand the importance of usability on the web, and consequently the need for its evaluation. Nonetheless, there exist a number of obstacles preventing software organizations from successfully applying sound website usability evaluation strategies in practice. From this point of view automation of the latter is extremely beneficial, which not only assists designers in creating more usable websites, but also enhances the Internet users’ experience on the Web and increases their level of satisfaction. As a means of addressing this problem, an Intelligent Usability Evaluation (IUE tool is proposed that automates the usability evaluation process by employing a Heuristic Evaluation technique in an intelligent manner through the adoption of several research-based AI methods. Experimental results show there exists a high correlation between the tool and human annotators when identifying the considered usability violations.

Usability of clinical decision support system as a facilitator for learning the assistive technology adaptation process.

Science.gov (United States)

Danial-Saad, Alexandra; Kuflik, Tsvi; Weiss, Patrice L Tamar; Schreuer, Naomi

2016-01-01

The aim of this study was to evaluate the usability of Ontology Supported Computerized Assistive Technology Recommender (OSCAR), a Clinical Decision Support System (CDSS) for the assistive technology adaptation process, its impact on learning the matching process, and to determine the relationship between its usability and learnability. Two groups of expert and novice clinicians (total, n = 26) took part in this study. Each group filled out system usability scale (SUS) to evaluate OSCAR's usability. The novice group completed a learning questionnaire to assess OSCAR's effect on their ability to learn the matching process. Both groups rated OSCAR's usability as "very good", (M [SUS] = 80.7, SD = 11.6, median = 83.7) by the novices, and (M [SUS] = 81.2, SD = 6.8, median = 81.2) by the experts. The Mann-Whitney results indicated that no significant differences were found between the expert and novice groups in terms of OSCAR's usability. A significant positive correlation existed between the usability of OSCAR and the ability to learn the adaptation process (rs = 0.46, p = 0.04). Usability is an important factor in the acceptance of a system. The successful application of user-centered design principles during the development of OSCAR may serve as a case study that models the significant elements to be considered, theoretically and practically in developing other systems. Implications for Rehabilitation Creating a CDSS with a focus on its usability is an important factor for its acceptance by its users. Successful usability outcomes can impact the learning process of the subject matter in general, and the AT prescription process in particular. The successful application of User-Centered Design principles during the development of OSCAR may serve as a case study that models the significant elements to be considered, theoretically and practically. The study emphasizes the importance of close collaboration between the developers and

Managing Product Usability: How companies deal with usability in the development of electronic consumer products

OpenAIRE

Van Kuijk, J.I.

2010-01-01

Problem statement: Even though there is a large amount of methods for user-centred design, the usability of electronic consumer products (e.g., portable music players, washing machines and mobile phones) is under pressure. Usability is the extent to which a product can be used by specified users to achieve specified goals with effectiveness, efficiency and satisfaction in a specified context of use. That the usability of electronic consumer products is under pressure is attributed to an incre...

Usability of Public Administration Electronic Forms

Directory of Open Access Journals (Sweden)

Miloslav Hub

2015-06-01

Full Text Available This paper is focused on the testing and evaluating of public administration electronic forms from the usability point of view. Its objective is to design a suitable methodology for usability testing of electronic forms and their description and distribution to public administration information systems professionals. Firstly, methods of usability engineering are summarized and a suitable method for usability testing and evaluation of electronic forms is selected. Farther, the methodology of electronic forms usability testing that uses the selected method is suggested. In the last part of the paper the case study that uses the proposed methodology is suggested and performed. The main benefit of the work is the design of testing methodology and proposition of the set of recommendations for new public administration electronic forms design.

Perceived usability and use of custom-made footwear in diabetic patients at high risk for foot ulceration.

Science.gov (United States)

Arts, Mark L J; de Haart, Mirjam; Bus, Sicco A; Bakker, Jan P J; Hacking, Hub G A; Nollet, Frans

2014-04-01

To assess the perceived usability and use of custom- made footwear in diabetic patients who are at high-risk for foot ulceration, and to elucidate the determinants of usability and use. Survey. A total of 153 patients with diabetes, peripheral neuropathy, prior plantar foot ulceration and newly prescribed custom-made footwear, recruited from 10 Dutch multidisciplinary foot clinics. The Questionnaire of Usability Evaluation was used to assess the patients' perception of weight, appearance, comfort, durability, donning/doffing, stability, benefit and overall appreciation of their prescription footwear (all expressed as visual analogue scores). Data on priorities for usability and footwear use (in h/day) were obtained from patient reports. Multivariate logistic regression analysis was used to assess determinants of usability and use. Median (interquartile range) score for overall appreciation was 8.3 (7.1-9.1). Scores ranged from 6.5 (4.5-8.6) for weight to 9.6 (6.3-9.9) for donning/doffing. Footwear comfort was listed most often (33.3%) as the highest priority. Footwear use was benefit of the footwear (p = 0.045). Perceived usability of footwear was mostly positive, although individual scores and priorities varied considerably. Footwear use was low to moderate and dependent only on the perceived benefit of the footwear. Therefore, practitioners should focus on enhancing the patient's ap-preciation of the therapeutic benefit of custom-made footwear.

Usability Evaluation Methods for Gesture-Based Games: A Systematic Review.

Science.gov (United States)

Simor, Fernando Winckler; Brum, Manoela Rogofski; Schmidt, Jaison Dairon Ebertz; Rieder, Rafael; De Marchi, Ana Carolina Bertoletti

2016-10-04

Gestural interaction systems are increasingly being used, mainly in games, expanding the idea of entertainment and providing experiences with the purpose of promoting better physical and/or mental health. Therefore, it is necessary to establish mechanisms for evaluating the usability of these interfaces, which make gestures the basis of interaction, to achieve a balance between functionality and ease of use. This study aims to present the results of a systematic review focused on usability evaluation methods for gesture-based games, considering devices with motion-sensing capability. We considered the usability methods used, the common interface issues, and the strategies adopted to build good gesture-based games. The research was centered on four electronic databases: IEEE, Association for Computing Machinery (ACM), Springer, and Science Direct from September 4 to 21, 2015. Within 1427 studies evaluated, 10 matched the eligibility criteria. As a requirement, we considered studies about gesture-based games, Kinect and/or Wii as devices, and the use of a usability method to evaluate the user interface. In the 10 studies found, there was no standardization in the methods because they considered diverse analysis variables. Heterogeneously, authors used different instruments to evaluate gesture-based interfaces and no default approach was proposed. Questionnaires were the most used instruments (70%, 7/10), followed by interviews (30%, 3/10), and observation and video recording (20%, 2/10). Moreover, 60% (6/10) of the studies used gesture-based serious games to evaluate the performance of elderly participants in rehabilitation tasks. This highlights the need for creating an evaluation protocol for older adults to provide a user-friendly interface according to the user's age and limitations. Through this study, we conclude this field is in need of a usability evaluation method for serious games, especially games for older adults, and that the definition of a methodology

Educational technology "Anatomy and Vital Signs": Evaluation study of content, appearance and usability.

Science.gov (United States)

de Góes, Fernanda dos Santos Nogueira; Fonseca, Luciana Mara Monti; de Camargo, Rosangela Andrade Aukar; de Oliveira, Gustavo Faria; Felipe, Helena Reche

2015-11-01

The use of new technology has recently grown considerably as an increasing number of college students using Internet. In nursing education, the personal computer and the Internet facilitate teaching theoretical and practical knowledge. Evaluate an educational technology known as "Anatomy and Vital Signs" with respect to content, appearance and usability. This was a first stage evaluation-by specialists to verify content and functioning, prior to a second validation as to learning by students. A methodological study in which instructional technologists (11 participants) and nursing specialists (17 participants) used the technology in an unguided manner and completed three questionnaires. The evaluation was measured by the difference between disagreement and agreement for each statement in the questionnaires. Most of the items were positively evaluated at a level higher than 70% by most of the evaluators except for the following usability criteria: grouping by shape, minimum actions and user control, which did not attain the 70% agreement level among instructional technologists. The evaluation was useful to improve the technology and guarantee suitable product for nursing education. It may be a reliable educational tool for nursing education that applies technological resources. Copyright © 2015 Elsevier Ireland Ltd. All rights reserved.

Problem Prioritization in Usability Evaluation:

DEFF Research Database (Denmark)

Hertzum, Morten

2006-01-01

Severity assessments enable prioritization of problems encountered during usability evaluations and thereby provide a device for guiding the utilization of design resources. However, designers' response to usability evaluations is also influenced by other factors, which may overshadow severity....... With the purpose of enhancing the impact of severity assessments, this study combines a field study of factors that influence the impact of evaluations with an experimental study of severity assessments made during usability inspections. The results show that even in a project receptive to input from evaluations...... their impact was highly dependent on conducting evaluations early. This accorded with an informal method that blended elements of usability evaluation and participatory design and could be extended with user-made severity assessments. The major cost associated with the evaluations was not finding but fixing...

Neuroanatomical correlates of perceived usability

DEFF Research Database (Denmark)

Vi, Chi Thanh; Hornbæk, Kasper; Subramanian, Sriram

2017-01-01

Usability has a distinct subjective component, yet surprisingly little is known about its neural basis and relation to the neuroanatomy of aesthetics. To begin closing this gap, we conducted two functional magnetic resonance imaging studies in which participants were shown static webpages (in...... the first study) and videos of interaction with webpages (in the second study). The webpages were controlled so as to exhibit high and low levels of perceived usability and perceived aesthetics. Our results show unique links between perceived usability and brain areas involved in functions such as emotional...... processing (left fusiform gyrus, superior frontal gyrus), anticipation of physical interaction (precentral gyrus), task intention (anterior cingulate cortex), and linguistic processing (medial and bilateral superior frontal gyri). We use these findings to discuss the brain correlates of perceived usability...

The Design of Application-Specific Heuristics for the Usability Evaluation of the Digital Doorway

Directory of Open Access Journals (Sweden)

Funmi Adebesin

2012-06-01

Full Text Available The Digital Doorway (DD is a joint initiative between the South African Department of Science and Technology (DST and the Meraka Institute of the Council for Scientific and Industrial Research (CSIR. The DD is a non-standard computer system deployed amongst underprivileged communities in South Africa with the objective to promote computer literacy. Since its inception, there has been no usability or accessibility evaluation of the software installed on the DD, mainly due to lack of usability engineering or interaction design expertise within the development team. The goal of the research presented in this paper was to design a solution to this problem by developing a suitable instrument that could guide DD application developers in the design and development of more usable DD software and interfaces. Design research was used as a research methodology. We first investigated the applicability of the standard usability and accessibility evaluation methods for evaluating the software installed on the DD. During the first cycle of design research, we established that a heuristic-like evaluation method would be an appropriate method for evaluating the usability and direct accessibility support provided by the DD. During a second cycle of design research, embedded in the first, we also developed a set of multi-category heuristics as the ‘instrument’ that could guide the developers during design of applications as well as in the first-level (formative evaluation thereof. To verify the heuristics, we conducted a usability evaluation of the DD and triangulated the results with a direct field observation at a natural environment of DD use, together with user-administered questionnaires.

Usability evaluation of healthcare information systems: comparison of methods and classification of usability problems

NARCIS (Netherlands)

Khajouei, R.

2011-01-01

In ziekenhuizen wordt steeds meer gebruik gemaakt van informatiesystemen, maar de usability laat vaak te wensen over. Reza Khajouei testte twee methodes om de usability te beoordelen. Hij constateert dat beide methoden ongeveer evenveel, maar verschillende problemen aan het licht brengen. Uit een

Supporting Usability Engineering in Small Software Development Organizations

DEFF Research Database (Denmark)

Bornoe, Nis; Stage, Jan

2013-01-01

Despite an interest and use of different usability engineering methods small software development organizations find it challenging to implement usability engineering into the software development process. We present the results from a study about usability engineering in practice. Through a series...... of semistructured interviews we want to get an understanding of how usability is implemented into the organizations and how it’s practiced in reality. We found that the developers found it problematic to combine agile software development methods with classic usability engineering methods. A lack of solid usability...... engineering expertise and not least experience seems to be a main obstacle for a successful implementation of usability engineering into current software development practices. They are requesting methods and procedures that fit better with their current practices and strategies to implement usability...

Usability Assessment of the Missouri Cancer Registry’s Published Interactive Mapping Reports: Round One

Science.gov (United States)

Jackson-Thompson, Jeannette; Schmaltz, Chester Lee

2017-01-01

Background  Many users of spatial data have difficulty interpreting information in health-related spatial reports. The Missouri Cancer Registry and Research Center (MCR-ARC) has produced interactive reports for several years. These reports have never been tested for usability. Objective  The aims of this study were to: (1) conduct a multi-approach usability testing study to understand ease of use (user friendliness) and user satisfaction; and (2) evaluate the usability of MCR-ARC’s published InstantAtlas reports. Methods   An institutional review board (IRB) approved mixed methodology usability testing study using a convenience sample of health professionals. A recruiting email was sent to faculty in the Master of Public Health program and to faculty and staff in the Department of Health Management and Informatics at the University of Missouri-Columbia. The study included 7 participants. The test included a pretest questionnaire, a multi-task usability test, and the System Usability Scale (SUS). Also, the researchers collected participants’ comments about the tested maps immediately after every trial. Software was used to record the computer screen during the trial and the participants’ spoken comments. Several performance and usability metrics were measured to evaluate the usability of MCR-ARC’s published mapping reports. Results Of the 10 assigned tasks, 6 reached a 100% completion success rate, and this outcome was relative to the complexity of the tasks. The simple tasks were handled more efficiently than the complicated tasks. The SUS score ranged between 20-100 points, with an average of 62.7 points and a median of 50.5 points. The tested maps’ effectiveness outcomes were better than the efficiency and satisfaction outcomes. There was a statistically significant relationship between the subjects’ performance on the study test and the users’ previous experience with geographic information system (GIS) tools (P=.03). There were no

Advancing Usability Evaluation through Human Reliability Analysis

International Nuclear Information System (INIS)

Ronald L. Boring; David I. Gertman

2005-01-01

This paper introduces a novel augmentation to the current heuristic usability evaluation methodology. The SPAR-H human reliability analysis method was developed for categorizing human performance in nuclear power plants. Despite the specialized use of SPAR-H for safety critical scenarios, the method also holds promise for use in commercial off-the-shelf software usability evaluations. The SPAR-H method shares task analysis underpinnings with human-computer interaction, and it can be easily adapted to incorporate usability heuristics as performance shaping factors. By assigning probabilistic modifiers to heuristics, it is possible to arrive at the usability error probability (UEP). This UEP is not a literal probability of error but nonetheless provides a quantitative basis to heuristic evaluation. When combined with a consequence matrix for usability errors, this method affords ready prioritization of usability issues

Usability of EFBs for Viewing NOTAMs and AIS/MET Data Link Messages

Science.gov (United States)

Evans, Emory T.; Young, Steven D.; Daniels, Tammi S.; Myer, Robert R.

2014-01-01

Electronic Flight Bags (EFB) are increasingly integral to flight deck information management. A piloted simulation study was conducted at NASA Langley Research Center, one aspect of which was to evaluate the usability and acceptability of EFBs for viewing and managing Notices to Airmen (NOTAMs) and data linked aeronautical information services (AIS) and meteorological information (MET). The study simulated approaches and landings at Memphis International Airport (KMEM) using various flight scenarios and weather conditions. Ten two-pilot commercial airline crews participated, utilizing the Cockpit Motion Facility's Research Flight Deck (CMF/RFD) simulator. Each crew completed approximately two dozen flights over a two day period. Two EFBs were installed, one for each pilot. Study data were collected in the form of questionnaire/interview responses, audio/video recordings, oculometer recordings, and aircraft/system state data. Preliminary usability results are reported primarily based on pilot interviews and responses to questions focused on ease of learning, ease of use, usefulness, satisfaction, and acceptability. Analysis of the data from the other objective measures (e.g., oculometer) is ongoing and will be reported in a future publication. This paper covers how the EFB functionality was set up for the study; the NOTAM, AIS/MET data link, and weather messages that were presented; questionnaire results; selected pilot observations; and conclusions.

Credible checklists and quality questionnaires a user-centered design method

CERN Document Server

Wilson, Chauncey

2013-01-01

Credible Checklists and Quality Questionnaires starts off with an examination of the critical but commonly overlooked checklist method. In the second chapter, questionnaires and surveys are discussed. Asking questions sounds simple, but the hard truth is that asking questions (and designing questionnaires) is a difficult task. This chapter discusses being mindful of the choice of words, order of questions and how early questions influence later questions, answer scales and how they impact the user response, questionnaire design, and much more. The final chapter provides examples of some common questionnaires (both free and fee-based) for assessing the usability of products. After reading this book, readers will be able to use these user design tools with greater confidence and certainty.

Combining usability evaluations to highlight the chain that leads from usability flaws to usage problems and then negative outcomes.

Science.gov (United States)

Watbled, Ludivine; Marcilly, Romaric; Guerlinger, Sandra; Bastien, J-M Christian; Beuscart-Zéphir, Marie-Catherine; Beuscart, Régis

2018-02-01

Poor usability of health technology is thought to diminish work system performance, increase error rates and, potentially, harm patients. The present study (i) used a combination of usability evaluation methods to highlight the chain that leads from usability flaws to usage problems experienced by users and, ultimately, to negative patient outcomes, and (ii) validated this approach by studying two different discharge summary production systems. To comply with quality guidelines, the process of drafting and sending discharge summaries is increasingly being automated. However, the usability of these systems may modify their impact (or the absence thereof) in terms of production times and quality, and must therefore be evaluated. Here, we applied three successive techniques for usability evaluation (heuristic evaluation, user testing and field observation) to two discharge summary production systems (underpinned by different technologies). The systems' main usability flaws led respectively to an increase in the time need to produce a discharge summary and the risk of patient misidentification. Our results are discussed with regard to the possibility of linking the usability flaws, usage problems and the negative outcomes by successively applying three methods for evaluating usability (heuristic evaluation, user testing and in situ observations) throughout the system development life cycle. Copyright © 2018 Elsevier Inc. All rights reserved.

A Study of the Awareness Level of Electric Vehicle Technology in California Community College Automotive Curriculums.

Science.gov (United States)

Keyzer, James

California automotive technician programs were surveyed regarding their awareness of the impact that mandates of the Clean Air Act would have on their automotive technology programs. A questionnaire was sent to 100 California community colleges with an automotive technology program; 49 usable questionnaires were returned. A possible byproduct of…

An investigation of the efficacy of collaborative virtual reality systems for moderated remote usability testing.

Science.gov (United States)

Chalil Madathil, Kapil; Greenstein, Joel S

2017-11-01

Collaborative virtual reality-based systems have integrated high fidelity voice-based communication, immersive audio and screen-sharing tools into virtual environments. Such three-dimensional collaborative virtual environments can mirror the collaboration among usability test participants and facilitators when they are physically collocated, potentially enabling moderated usability tests to be conducted effectively when the facilitator and participant are located in different places. We developed a virtual collaborative three-dimensional remote moderated usability testing laboratory and employed it in a controlled study to evaluate the effectiveness of moderated usability testing in a collaborative virtual reality-based environment with two other moderated usability testing methods: the traditional lab approach and Cisco WebEx, a web-based conferencing and screen sharing approach. Using a mixed methods experimental design, 36 test participants and 12 test facilitators were asked to complete representative tasks on a simulated online shopping website. The dependent variables included the time taken to complete the tasks; the usability defects identified and their severity; and the subjective ratings on the workload index, presence and satisfaction questionnaires. Remote moderated usability testing methodology using a collaborative virtual reality system performed similarly in terms of the total number of defects identified, the number of high severity defects identified and the time taken to complete the tasks with the other two methodologies. The overall workload experienced by the test participants and facilitators was the least with the traditional lab condition. No significant differences were identified for the workload experienced with the virtual reality and the WebEx conditions. However, test participants experienced greater involvement and a more immersive experience in the virtual environment than in the WebEx condition. The ratings for the virtual

Usability and Interaction Design in West Africa

DEFF Research Database (Denmark)

Sørensen, Jannick Kirk

Good usability is important in all ICT solutions. To achieve good usability, a good praxis for interaction design is needed. Usability and interaction design have however emerged and established itself in a North European and US context. The ICT industry in Africa do not have the same resources...... for user-involvement and participatory design be directly transferred? How can interaction design and usability be cared for in African ICT development context, given the resources available? This paper aims to initiate a discussion of the conditions for interaction design and usability in West Africa...... in the field of interaction design as in the developed world. While good usability and good user experiences are important to all users of ICT, the question is whether the methods and techniques that were mainly developed in Scandinavia, Europe and US are suitable for ICT development in Africa? Can ideals...

Qualitative Marketing Research Through Usability Testing

Directory of Open Access Journals (Sweden)

Orzan Mihai

2008-04-01

Full Text Available Usability is an attribute of any good product, just as its functionality. It refers mainly to the utility of a product for its indented users, as well as to its ease of use. And whilst a correct functionality is critical for the commercial success of any product, its value comes through the human needs that it fulfills, which is determined through various marketing research techniques. In parallel, the IT&C community has developed in the last two decades its own type of research, called usability testing, used mainly to evaluate interface ease of use and all usability problems associated with.software products. This article aims at finding the right place for usability testing and usability professionals in the marketing community, as well as drawing a wider picture, from a marketing research perspective, on one of the most popular topics in IT&C community for the benefit of marketing scholars and professionals.

Understanding Usability Work as a Human Activity

DEFF Research Database (Denmark)

Nørgaard, Mie

Three core themes are explored in eight papers: Usability work as a human activity, usability practice and methods, and persuasiveness of evaluation results and feedback. We explore how usability work is much more than methods and work procedures, and argue that maturing our understanding...

Course management systems from a usability perspective

CSIR Research Space (South Africa)

Padayachee, I

2011-01-01

Full Text Available (with knowledge of usability engineering and system domain knowledge) who inspect the Indira Padayachee, Paula Kotz? and Alta van der Merwe 302 interface and determine its compliance with recognized usability principles (the ?heuristics... presents a summary of the results of the severity rating. Table 2: Severity Rating Scale for Usability Problems (Nielsen 2007b) 0 I don?t agree that this is a usability problem at all 1 Cosmetic problem only: need not be fixed unless there is extra...

Usability Problems in a Home Telemedicine System

DEFF Research Database (Denmark)

Bruun, Anders; Stage, Jan

2010-01-01

a high level of usability in order to enable their users to employ the required functionality, especially if the target user group is elderly people. This paper reports from a usability evaluation of a home telemedicine system. Five elderly persons carried out specified tasks with the system, and based...... on that we identified usability problems with the system. The problems are presented, analysed in relation to 12 different usability themes and related to results from other evaluations of similar systems....

Software architecture analysis of usability

NARCIS (Netherlands)

Folmer, E; van Gurp, J; Bosch, J; Bastide, R; Palanque, P; Roth, J

2005-01-01

Studies of software engineering projects show that a large number of usability related change requests are made after its deployment. Fixing usability problems during the later stages of development often proves to be costly, since many of the necessary changes require changes to the system that

Usability testing of ANSWER: a web-based methotrexate decision aid for patients with rheumatoid arthritis.

Science.gov (United States)

Li, Linda C; Adam, Paul M; Townsend, Anne F; Lacaille, Diane; Yousefi, Charlene; Stacey, Dawn; Gromala, Diane; Shaw, Chris D; Tugwell, Peter; Backman, Catherine L

2013-12-01

Decision aids are evidence-based tools designed to inform people of the potential benefit and harm of treatment options, clarify their preferences and provide a shared decision-making structure for discussion at a clinic visit. For patients with rheumatoid arthritis (RA) who are considering methotrexate, we have developed a web-based patient decision aid called the ANSWER (Animated, Self-serve, Web-based Research Tool). This study aimed to: 1) assess the usability of the ANSWER prototype; 2) identify strengths and limitations of the ANSWER from the patient's perspective. The ANSWER prototype consisted of: 1) six animated patient stories and narrated information on the evidence of methotrexate for RA; 2) interactive questionnaires to clarify patients' treatment preferences. Eligible participants for the usability test were patients with RA who had been prescribed methotrexate. They were asked to verbalize their thoughts (i.e., think aloud) while using the ANSWER, and to complete the System Usability Scale (SUS) to assess overall usability (range = 0-100; higher = more user friendly). Participants were audiotaped and observed, and field notes were taken. The testing continued until no new modifiable issues were found. We used descriptive statistics to summarize participant characteristics and the SUS scores. Content analysis was used to identified usability issues and navigation problems. 15 patients participated in the usability testing. The majority were aged 50 or over and were university/college graduates (n = 8, 53.4%). On average they took 56 minutes (SD = 34.8) to complete the tool. The mean SUS score was 81.2 (SD = 13.5). Content analysis of audiotapes and field notes revealed four categories of modifiable usability issues: 1) information delivery (i.e., clarity of the information and presentation style); 2) navigation control (i.e., difficulties in recognizing and using the navigation control buttons); 3) layout (i.e., position of the

Nurses' perceptions and problems in the usability of a medication safety app.

Science.gov (United States)

Ankem, Kalyani; Cho, Sookyung; Simpson, Diana

2017-10-16

The majority of medication apps support medication adherence. Equally, if not more important, is medication safety. Few apps report on medication safety, and fewer studies have been conducted with these apps. The usability of a medication safety app was tested with nurses to reveal their perceptions of the graphical user interface and to discover problems they encountered in using the app. Usability testing of the app was conducted with RN-BSN students and informatics students (n = 18). Perceptions of the graphical components were gathered in pretest and posttest questionnaires, and video recordings of the usability testing were transcribed. The significance of the difference in mean performance time for 8 tasks was tested, and qualitative analysis was deployed to identify problems encountered and to rate the severity of each problem. While all participants perceived the graphical user interface as easy to understand, nurses took significantly more time to complete certain tasks. More nurses found the medication app to be lacking in intuitiveness of user interface design, in capability to match real-world data, and in providing optimal information architecture. To successfully integrate mobile devices in healthcare, developers must address the problems that nurses encountered in use of the app.

Increasing the impact of usability work in software development

DEFF Research Database (Denmark)

Uldall-Espersen, Tobias; Frøkjær, Erik

2006-01-01

Usability, Case Study, Software Engineering, Software Quality, Organizational Impact, Usability Requirement Management, CHI 2007 workshop......Usability, Case Study, Software Engineering, Software Quality, Organizational Impact, Usability Requirement Management, CHI 2007 workshop...

Towards Evidence Based Usability in Health Informatics?

NARCIS (Netherlands)

Marcilly, Romaric; Peute, Linda W.; Beuscart-Zephir, Marie-Catherine; Jaspers, Monique W.

2015-01-01

In a Health Information Technology (HIT) regulatory context in which the usability of this technology is more and more a critical issue, there is an increasing need for evidence based usability practice. However, a clear definition of evidence based usability practice and how to achieve it is still

Usability and User Experience Information in Reviews

DEFF Research Database (Denmark)

Hedegaard, Steffen

future versions of the prod- uct? The results show that users write about product use in terms related to standard and popularly researched aspects of usability and user experience, e.g. effiiency, effectiveness, enjoyment, frustration. The frequency with which different aspects are depicted in reviews...... differs significantly between product domains. We also find that reviews contain descriptions of more persistent usability issues. I devise automatic methods for classifying sentences with regard to dimensions of both usability and user experience and usability problems and perform a linguistic analysis...

Usability Evaluation in a Digitally Emerging Country

DEFF Research Database (Denmark)

Lizano, Fulvio; Sandoval, Maria Marta; Bruun, Anders

2013-01-01

Several emerging countries experience increasing software development activities. With the purpose of provide useful feedback on possible courses of action for increasing application of usability evaluation in such countries, this paper explores the status of usability evaluation in a digitally...... emerging country. Our aim is to identifying common characteristics or behavioral patterns that could be compared with digitally advanced countries. We used an online survey answered by 26 software development organizations, which gave a snapshot of the application of usability evaluation...... in these organizations. We found many similarities with advanced countries, several completely new obstacles more connected with software development matters and a relatively positive improvement in the lack of “usability culture”. These findings suggest good conditions to improve conduction of usability evaluations...

Returns management in the supply chain

Directory of Open Access Journals (Sweden)

Anna Maria Jeszka

2014-09-01

Full Text Available Background:  The aim of this exploratory empirical research was to evaluate the level of cooperation in the area of reverse logistics between selected retail chains and logistics operators and suppliers; to identify and evaluate the influence the procedures of handling returns have on the relationships with customers, cost reduction, value recovery, inventory reduction and increasing profitability; as well as determining to what extent logistics operators are involved in the procedures of handling returns in the analysed chains. Methods: Based on the literature and the experience of researchers from developed countries a questionnaire was constructed which was subsequently used to conduct empirical research in selected retail chains operating in two provinces in Poland. The questionnaire survey involved the sales personnel of selected retail chains in the clothing industry. Overall, 105 questionnaires were collected and analysed. Results: Various aspects of cooperation with suppliers and logistics operators in respect of handling returns were evaluated. Most indicators of cooperation were evaluated favourably, with the exception of joint access to the database, the use of inventory data available online, and access to information from the warehouse, which received low marks from the respondents. In the case of the studied stores, some of the activities in the area of reverse logistics are outsourced; for example, obtaining products from users, logistics, and the transport of returns are typically done by an outside operator. Inspection, sorting, appraisal, repairs, as well as the sales of refurbished products are usually performed within the studied retail corporations. Conclusions: The research has shown that the retail chains developed very good programmes for handling returns in the supply chain, as evidenced by the presented and highly rated indicators of cooperation, with the exception of information exchange where there is still much

Usability evaluation of in-housed developed ERP system

Science.gov (United States)

Faisal, Chaudhry Muhammad Nadeem; Shakeel Faridi, Muhammad; Javed, Zahid

2011-10-01

Enterprise Resource Planning systems are the combination of different business IS (Information System) applications that are designed according to the organization requirements. Generally ERP systems are suffering from complex user interface issues. Recent research shows that there is a need for improvement concerning, the user interface from their perspectives. In order to design the software applications that are easy to use, memorize and apply to new problems, we must know the users philosophy and something about learning, reminiscence and problems solving. The Usability engineering is the only way to study the deeds of users while interacting with ERP (Enterprise Resource & Planning). This paper will focus on the users' experiences view of financial module in ERP system. The HCI research method, explicitly survey questionnaire method was adopted to gather users understanding in order to evaluate the selected modules for in-housed ERP system. The study involved group of users from two industries, the results can not be generalized as a whole. The study was first time successfully applied Usability evaluation on in-housed ERP in local industry (Masood Textile Mills, Interloop Ltd) in Pakistan. The results may hopefully opened-up an area of research and methodology that could provide considerable further benefits to Industry in developments of Industrial information systems.

Web usability evaluation on BloobIS website by using hallway usability testing method and ISO 9241:11

Science.gov (United States)

Dwi Susanto, Tony; Ingesti Prasetyo, Anisa; Astuti, Hanim Maria

2018-03-01

At this moment, the need for web as an information media is highly important. Not only confined in the infotainment area, government, and education, but health as well uses the web media as a medium for providing information effectively. BloobIS is a web based application which integrates blood supply and distribution information at the Blood Transfusion Unit. Knowing how easy information is on BloobIS is marked by how convenient the website is used. Up until now, the BloobIS website is nearing completion but testing has not yet been performed to users and is on the testing and development phase in the Development Life Cycle software. Thus, an evaluation namely the quality control software which focuses on the perspective of BloobIs web usability is required. Hallway Usability Testing and ISO 9241:11 are the methods chosen to measure the BloobIS application usability. The expected outputs of the quality control software focusing on the usability evaluation are being able to rectify the usability deficiencies on the BloobIs web and provide recommendations to develop the web as a basic BloobIS web quality upgraed which sets a goal to amplify the satisfaction of web users based on usability factors in ISO 9241:11.

Development of an In Flight Vision Self-Assessment Questionnaire for Long Duration Space Missions

Science.gov (United States)

Byrne, Vicky E.; Gibson, Charles R.; Pierpoline, Katherine M.

2010-01-01

OVERVIEW A NASA Flight Medicine optometrist teamed with a human factors specialist to develop an electronic questionnaire for crewmembers to record their visual acuity test scores and perceived vision assessment. It will be implemented on the International Space Station (ISS) and administered as part of a suite of tools for early detection of potential vision changes. The goal of this effort was to rapidly develop a set of questions to help in early detection of visual (e.g. blurred vision) and/or non-visual (e.g. headaches) symptoms by allowing the ISS crewmembers to think about their own current vision during their spaceflight missions. PROCESS An iterative process began with a Space Shuttle one-page paper questionnaire generated by the optometrist that was updated by applying human factors design principles. It was used as a baseline to establish an electronic questionnaire for ISS missions. Additional questions needed for the ISS missions were included and the information was organized to take advantage of the computer-based file format available. Human factors heuristics were applied to the prototype and then they were reviewed by the optometrist and procedures specialists with rapid-turn around updates that lead to the final questionnaire. CONCLUSIONS With about only a month lead time, a usable tool to collect crewmember assessments was developed through this cross-discipline collaboration. With only a little expenditure of energy, the potential payoff is great. ISS crewmembers will complete the questionnaire at 30 days into the mission, 100 days into the mission and 30 days prior to return to Earth. The systematic layout may also facilitate physicians later data extraction for quick interpretation of the data. The data collected along with other measures (e.g. retinal and ultrasound imaging) at regular intervals could potentially lead to early detection and treatment of related vision problems than using the other measures alone.

Log files for testing usability

NARCIS (Netherlands)

Klein Teeselink, G.; Siepe, A.H.M.; Pijper, de J.R.

1999-01-01

The aim of this study is to gain insight in the usefulness of log file analysis as a method to evaluate the usability of individual interface components and their influence on the usability of the overall user interface. We selected a music player as application, with four different interfaces and

Managing Product Usability : How companies deal with usability in the development of electronic consumer products

NARCIS (Netherlands)

Van Kuijk, J.I.

2010-01-01

Problem statement: Even though there is a large amount of methods for user-centred design, the usability of electronic consumer products (e.g., portable music players, washing machines and mobile phones) is under pressure. Usability is the extent to which a product can be used by specified users to

Exploring the value of usability feedback formats

DEFF Research Database (Denmark)

Nørgaard, Mie; Hornbæk, Kasper Anders Søren

2009-01-01

The format used to present feedback from usability evaluations to developers affects whether problems are understood, accepted, and fixed. Yet, little research has investigated which formats are the most effective. We describe an explorative study where three developers assess 40 usability findings...... presented using five feedback formats. Our usability findings comprise 35 problems and 5 positive comments. Data suggest that feedback serves multiple purposes. Initially, feedback must convince developers about the relevance of a problem and convey an understanding of this. Feedback must next be easy...... working with the feedback to address the usability problems, there were no significant differences among the developers' ratings of the value of the different formats. This suggests that all of the formats may serve equally well as reminders in later stages of working with usability problems...

Improving Public Relations Web Sites through Usability Research.

Science.gov (United States)

Hallahan, Kirk

2001-01-01

Argues that usability research has particular relevance for enhancing the effectiveness of websites. Examines the nature and value of usability research, and the elements of an effective website based on usability principles. (SR)

Distributed user interfaces usability and collaboration

CERN Document Server

Lozano, María D; Tesoriero, Ricardo; Penichet, Victor MR

2013-01-01

Written by international researchers in the field of Distributed User Interfaces (DUIs), this book brings together important contributions regarding collaboration and usability in Distributed User Interface settings. Throughout the thirteen chapters authors address key questions concerning how collaboration can be improved by using DUIs, including: in which situations a DUI is suitable to ease the collaboration among users; how usability standards can be used to evaluate the usability of systems based on DUIs; and accurately describe case studies and prototypes implementing these concerns

The usability of ventilators: a comparative evaluation of use safety and user experience.

Science.gov (United States)

Morita, Plinio P; Weinstein, Peter B; Flewwelling, Christopher J; Bañez, Carleene A; Chiu, Tabitha A; Iannuzzi, Mario; Patel, Aastha H; Shier, Ashleigh P; Cafazzo, Joseph A

2016-08-20

The design complexity of critical care ventilators (CCVs) can lead to use errors and patient harm. In this study, we present the results of a comparison of four CCVs from market leaders, using a rigorous methodology for the evaluation of use safety and user experience of medical devices. We carried out a comparative usability study of four CCVs: Hamilton G5, Puritan Bennett 980, Maquet SERVO-U, and Dräger Evita V500. Forty-eight critical care respiratory therapists participated in this fully counterbalanced, repeated measures study. Participants completed seven clinical scenarios composed of 16 tasks on each ventilator. Use safety was measured by percentage of tasks with use errors or close calls (UE/CCs). User experience was measured by system usability and workload metrics, using the Post-Study System Usability Questionnaire (PSSUQ) and the National Aeronautics and Space Administration Task Load Index (NASA-TLX). Nine of 18 post hoc contrasts between pairs of ventilators were significant after Bonferroni correction, with effect sizes between 0.4 and 1.09 (Cohen's d). There were significantly fewer UE/CCs with SERVO-U when compared to G5 (p = 0.044) and V500 (p = 0.020). Participants reported higher system usability for G5 when compared to PB980 (p = 0.035) and higher system usability for SERVO-U when compared to G5 (p ventilators from market leaders compare and highlights the importance of medical technology design. Within the boundaries of this study, we can infer that SERVO-U demonstrated the highest levels of use safety and user experience, followed by G5. Based on qualitative data, differences in outcomes could be explained by interaction design, quality of hardware components used in manufacturing, and influence of consumer product technology on users' expectations.

Evaluate Stochastikon Magister by Questionnaire

Directory of Open Access Journals (Sweden)

Xiaomin Zhai

2011-03-01

Full Text Available This paper is the continuation of the work of articles “Strategies for Teaching a Novel Approach to Handling Uncertainty Scientifically via Internet”, “A Graphical Tool for Visualizing Bernoulli Stochastics” and “Empirical Evaluation of Stochastikon Magister”. In this paper we evaluate the usability and learnability of the virtual classroom – Stochastikon Magister by questionnaire. The result shows that more than 70% of the teacher candidates, who selected Magister E-Learning programme to learn Bernoulli Stochastics, feel satisfactory with both Magister learning environment and Bernoulli Stochastics teaching content. Besides, most of the participants hold positive attitudes toward the possibility of using E-Learning systems as a replacement of classroom teaching for educating other subjects of mathematics and natural science. The response to the questionnaire is identical with another empirical evaluation of Stochastikon Magister.

Multi-method laboratory user evaluation of an actionable clinical performance information system: Implications for usability and patient safety.

Science.gov (United States)

Brown, Benjamin; Balatsoukas, Panos; Williams, Richard; Sperrin, Matthew; Buchan, Iain

2018-01-01

Electronic audit and feedback (e-A&F) systems are used worldwide for care quality improvement. They measure health professionals' performance against clinical guidelines, and some systems suggest improvement actions. However, little is known about optimal interface designs for e-A&F, in particular how to present suggested actions for improvement. We developed a novel theory-informed system for primary care (the Performance Improvement plaN GeneratoR; PINGR) that covers the four principal interface components: clinical performance summaries; patient lists; detailed patient-level information; and suggested actions. As far as we are aware, this is the first report of an e-A&F system with all four interface components. (1) Use a combination of quantitative and qualitative methods to evaluate the usability of PINGR with target end-users; (2) refine existing design recommendations for e-A&F systems; (3) determine the implications of these recommendations for patient safety. We recruited seven primary care physicians to perform seven tasks with PINGR, during which we measured on-screen behaviour and eye movements. Participants subsequently completed usability questionnaires, and were interviewed in-depth. Data were integrated to: gain a more complete understanding of usability issues; enhance and explain each other's findings; and triangulate results to increase validity. Participants committed a median of 10 errors (range 8-21) when using PINGR's interface, and completed a median of five out of seven tasks (range 4-7). Errors violated six usability heuristics: clear response options; perceptual grouping and data relationships; representational formats; unambiguous description; visually distinct screens for confusable items; and workflow integration. Eye movement analysis revealed the integration of components largely supported effective user workflow, although the modular design of clinical performance summaries unnecessarily increased cognitive load. Interviews and

Integrating Usability Evaluations into the Software Development Process

DEFF Research Database (Denmark)

Lizano, Fulvio

as relevant and strategic human–computer interaction (HCI) activities in the software development process, there are obstacles that limit the complete, effective and efficient integration of this kind of testing into the software development process. Two main obstacles are the cost of usability evaluations...... and the software developers' resistance to accepting users’ opinions regarding the lack of usability in their software systems. The ‘cost obstacle’ refers to the constraint of conducting usability evaluations in the software process due to the significant amount of resources required by this type of testing. Some......This thesis addresses the integration of usability evaluations into the software development process. The integration here is contextualized in terms of how to include usability evaluation as an activity in the software development lifecycle. Even though usability evaluations are considered...

A Usability Evaluation of a Blended MOOC Environment: An Experimental Case Study

Directory of Open Access Journals (Sweden)

Ahmed Mohamed Fahmy Yousef

2015-04-01

Full Text Available In the past few years, there has been an increasing interest in Massive Open Online Courses (MOOCs as a new form of Technology-Enhanced Learning (TEL, in higher education and beyond. Recognizing the limitations of standalone MOOCs, blended MOOCs (bMOOCs that aim at bringing in-class (i.e. face-to-face interactions and online learning components together have emerged as an alternative MOOC model of teaching and learning in a higher education context. In this paper, we present the design, implementation, and evaluation details of a bMOOC course on “Teaching Methodologies” at Fayoum University, Egypt in cooperation with RWTH Aachen University, Germany, provided using the bMOOC platform L2P-bMOOC. In order to gauge the usability and effectiveness of the course, we employed an evaluation approach based on Conole’s 12 dimensions rubrics, ISONORM 9241/110-S as a general usability evaluation, and a custom effectiveness questionnaire reflecting the different MOOC stakeholder perspectives.

From Playability to a Hierarchical Game Usability Model

OpenAIRE

Nacke, Lennart E.

2010-01-01

This paper presents a brief review of current game usability models. This leads to the conception of a high-level game development-centered usability model that integrates current usability approaches in game industry and game research.

Usability of PostgreSQL

OpenAIRE

Zeng, Xi

2011-01-01

My topic of the thesis is usability of PostgreSQL. It presents basic information aboutPostgreSQL, such as its history, function, and comparison with one of the most popular databases - MySQL. PostgreSQL has been tested in different environments and with different programming languages. The research is based on the documents from PostgreSQL official website.The thesis introduces and proves the usability and the compatibility of PostgreSQL. PostgreSQL has been installed on Windows workstation a...

A Longitudinal Study of Usability in Health Care

DEFF Research Database (Denmark)

Kjeldskov, Jesper; Skov, Mikael B.; Stage, Jan

2010-01-01

We report from a longitudinal laboratory-based usability evaluation of a health care information system. The purpose of the study was to inquire into the nature of usability problems experienced by novice and expert users, and to see to what extend usability problems of a health care information...... system may or may not disappear over time, as the nurses get more familiar with it-if time heals poor design? As our method for studying this, we conducted a longitudinal study with two key studies. A usability evaluation was conducted with novice users when an electronic patient record system was being......, we discuss implications for evaluating usability in health care....

Active Involvement of Software Developers in Usability Engineering

DEFF Research Database (Denmark)

Bornoe, Nis; Stage, Jan

2017-01-01

The essence of usability evaluations is to produce feedback that supports the downstream utility so the interaction design can be improved and problems can be fixed. In practice, software development organizations experience several obstacles for conducting usability engineering. One suggested...... approach is to train and involve developers in all phases of usability activities from evaluations, to problem reporting, and making redesign proposals. Only limited work has previously investigated the impact of actively involving developers in usability engineering. In this paper, we present two small......, and problem fixing. At the organizational level, we found that the attitude towards and understanding of the role of usability engineering improved....

PERBANDINGAN METODE EVALUASI USABILITY (STUDI KASUS : PENGGUNAAN PERANGKAT SMARTPHONE)

OpenAIRE

Hendradewa, Andrie Pasca

2017-01-01

Usability is a key factor that determine success of a product or interactive system, like smartphone. The increasing use of smartphone and its rapid technology development, requires usability evaluation method that is more accurate and effective to found usability problem, so it can be used for product improvement in development process. This study suggests a usability evaluation method that is most effective to identify problem in smartphone usage. Three usability evaluation methods that com...

Three Contexts for Evaluating Organizational Usability

DEFF Research Database (Denmark)

Hertzum, Morten

2018-01-01

Organizational usability is about the match between the user and the system, between the organization and the system, and between the environment and the system. While the first of these matches can, to a large extent, be evaluated in the lab, the two others cannot. Organizational usability must......, provide a brief example, and discuss the challenges it presents. To strengthen the focus on evaluation in the three contexts we propose the measurement of specified effects, combined with a sensitivity toward emergent effects. Incorporating effects in the evaluation of organizational usability makes...

MATHEMATICAL MODEL FOR SOFTWARE USABILITY AUTOMATED EVALUATION AND ASSURANCE

Directory of Open Access Journals (Sweden)

І. Гученко

2011-04-01

Full Text Available The subject of the research is software usability and the aim is construction of mathematicalmodel of estimation and providing of the set level of usability. Methodology of structural analysis,methods of multicriterion optimization and theory of making decision, method of convolution,scientific methods of analysis and analogies is used in the research. The result of executed work isthe model for software usability automated evaluation and assurance that allows not only toestimate the current level of usability during every iteration of agile development but also tomanage the usability of created software products. Results can be used for the construction ofautomated support systems of management the software usability.

Usability Test Results for a Discovery Tool in an Academic Library

Directory of Open Access Journals (Sweden)

Jody Condit Fagan

2008-03-01

Full Text Available Discovery tools are emerging in libraries. These tools offer library patrons the ability to concurrently search the library catalog and journal articles. While vendors rush to provide feature-rich interfaces and access to as much content as possible, librarians wonder about the usefulness of these tools to library patrons. In order to learn about both the utility and usability of EBSCO Discovery Service, James Madison University conducted a usability test with eight students and two faculty members. The test consisted of nine tasks focused on common patron requests or related to the utility of specific discovery tool features. Software recorded participants’ actions and time on task, human observers judged the success of each task, and a post-survey questionnaire gathered qualitative feedback and comments from the participants.  Overall, participants were successful at most tasks, but specific usability problems suggested some interface changes for both EBSCO Discovery Service and JMU’s customizations of the tool.  The study also raised several questions for libraries above and beyond any specific discovery tool interface, including the scope and purpose of a discovery tool versus other library systems, working with the large result sets made possible by discovery tools, and navigation between the tool and other library services and resources.  This article will be of interest to those who are investigating discovery tools, selecting products, integrating discovery tools into a library web presence, or performing evaluations of similar systems.

A usability evaluation of the prototype Afrikaanse idiome-woordeboek

African Journals Online (AJOL)

When digital tools are developed it is important to consider the usability of the tool. Usability evaluation was done on the Afrikaanse idiome-woordeboek to determine with what success it can be used. Discount usability methods, viz. heuristic evaluation and usability testing were used. This article reports on the findings from ...

Usability testing for the rest of us: the application of discount usability principles in the development of an online communications assessment application.

Science.gov (United States)

Brock, Douglas; Kim, Sara; Palmer, Odawni; Gallagher, Thomas; Holmboe, Eric

2013-01-01

Usability evaluation provides developers and educators with the means to understand user needs, improve overall product utility, and increase user satisfaction. The application of "discount usability" principles developed to make usability testing more practical and useful may improve user experience at minimal cost and require little existing expertise to conduct. We describe an application of discount usability to a high-fidelity online communications assessment application developed by the University of Washington for the American Board of Internal Medicine. Eight internal medicine physicians completed a discount usability test. Sessions were recorded and the videos analyzed for significant usability concerns. Concerns were identified, summarized, discussed, and prioritized by the authors in collaboration with the software developers before implementing any changes to the interface. Thirty-eight significant usability issues were detected and four technical problems were identified. Each issue was responded to through modification of the software, by providing additional instruction, or delayed for a later version to be developed. Discount usability can be easily implemented in academic developmental activities. Our study resulted in the discovery and remediation of significant user problems, in addition to giving important insight into the novel methods built into the application.

Usability Evaluation of www.budget.com

DEFF Research Database (Denmark)

Bruun, Anders; Jensen, Janne Jul; Skov, Mikael B.

This report presents the results of a usability evaluation of the budget.com website. The evaluation was carried out by a team of 4 HCI experts, and it involved 10 potential users. The evaluation is based on measurement of (1) task completion time, (2) task completion, (3) user satisfaction and (4......) perceived workload. We have also analyzed the user interaction with the website for (5) usability problems. Through the evaluation, we have found the following weaknesses of the website:   Reservation takes considerably more time than promised. The website indicates that a reservation can be made in 60...... is not useful for specific purposes. The user satisfaction is generally low. Except one high and two low scores, the user satisfaction was in the middle range. There are too many severe usability problems. The evaluation identified a considerable number of usability problems. 5 of them were critical which means...

Usability Testing: Too Early? Too Much Talking? Too Many Problems?

DEFF Research Database (Denmark)

Hertzum, Morten

2016-01-01

Usability testing has evolved in response to a search for tests that are cheap, early, easy, and fast. In addition, it accords with a situational definition of usability, such as the one propounded by ISO. By approaching usability from an organizational perspective, this author argues that usabil......Usability testing has evolved in response to a search for tests that are cheap, early, easy, and fast. In addition, it accords with a situational definition of usability, such as the one propounded by ISO. By approaching usability from an organizational perspective, this author argues...... that usability should (also) be evaluated late, that usability professionals should be wary of thinking aloud, and that they should focus more on effects achievement than problem detection....

Apathy towards the Integration of Usability Work

DEFF Research Database (Denmark)

Wale-Kolade, Adeola; Nielsen, Peter Axel

2016-01-01

In this article we report from a case study of a software development organization and we study in particular the developers’ and product managers’ attitudes towards integrating usability work into software development. We offer explanations based on system justification theory illuminating what...... would-be integrators might be up against. The analysis shows how the developers only pay lip service to usability work and how they treat users superficially. It further shows how that leads to stereotyping of usability designers and users in order to preserve status quo, and how internalization...... of inequality between the developers and usability designers rationalizes the preservation of status quo. These findings will have significant implications for managers of software development....

Usability evaluations in user-centred design

NARCIS (Netherlands)

Ruyter, de B.E.R.; Vet, de J.H.M.

1997-01-01

Improving usability of consumer applications has been the focus of much research. Estimating the advantage of these efforts, however, still is very cumbersome since evaluating product improvements in terms of their usability requires good measuring methods and tools. In this paper activities in the

Reusable Software Usability Specifications for mHealth Applications.

Science.gov (United States)

Cruz Zapata, Belén; Fernández-Alemán, José Luis; Toval, Ambrosio; Idri, Ali

2018-01-25

One of the key factors for the adoption of mobile technologies, and in particular of mobile health applications, is usability. A usable application will be easier to use and understand by users, and will improve user's interaction with it. This paper proposes a software requirements catalog for usable mobile health applications, which can be used for the development of new applications, or the evaluation of existing ones. The catalog is based on the main identified sources in literature on usability and mobile health applications. Our catalog was organized according to the ISO/IEC/IEEE 29148:2011 standard and follows the SIREN methodology to create reusable catalogs. The applicability of the catalog was verified by the creation of an audit method, which was used to perform the evaluation of a real app, S Health, application created by Samsung Electronics Co. The usability requirements catalog, along with the audit method, identified several usability flaws on the evaluated app, which scored 83%. Some flaws were detected in the app related to the navigation pattern. Some more issues related to the startup experience, empty screens or writing style were also found. The way a user navigates through an application improves or deteriorates user's experience with the application. We proposed a reusable usability catalog and an audit method. This proposal was used to evaluate a mobile health application. An audit report was created with the usability issues identified on the evaluated application.

A continuous usability evaluation of an electronic medication administration record application.

Science.gov (United States)

Vicente Oliveros, Noelia; Gramage Caro, Teresa; Pérez Menéndez-Conde, Covadonga; Álvarez-Diaz, Ana María; Martín-Aragón Álvarez, Sagrario; Bermejo Vicedo, Teresa; Delgado Silveira, Eva

2017-12-01

The complexity of an electronic medication administration record (eMAR) has been underestimated by most designers in the past. Usability issues, such as poorly designed user application flow in eMAR, are therefore of vital importance, since they can have a negative impact on nursing activities and result in poor outcomes. The purpose of this study was to evaluate the usability of an eMAR application during its development. A usability evaluation was conducted during the development of the eMAR application. Two usability methods were used: a heuristic evaluation complemented by usability testing. Each eMAR application version provided by the vendor was evaluated by 2 hospital pharmacists, who applied the heuristic method. They reviewed the eMAR tasks, detected usability problems and their heuristic violations, and rated the severity of the usability problems. Usability testing was used to assess the final application version by observing how 3 nurses interacted with the application. Thirty-four versions were assessed before the eMAR application was considered usable. During the heuristic evaluation, the usability problems decreased from 46 unique usability problems in version 1 (V1) to 9 in version 34 (V34). In V1, usability problems were categorized into 154 heuristic violations, which decreased to 27 in V34. The average severity rating also decreased from major usability problem (2.96) to no problem (0.23). During usability testing, the 3 nurses did not encounter new usability problems. A thorough heuristic evaluation is a good method for obtaining a usable eMAR application. This evaluation points key areas for improvement and decreases usability problems and their severity. © 2017 John Wiley & Sons, Ltd.

Usability Evaluation of a Web-Based Learning System

Science.gov (United States)

Nguyen, Thao

2012-01-01

The paper proposes a contingent, learner-centred usability evaluation method and a prototype tool of such systems. This is a new usability evaluation method for web-based learning systems using a set of empirically-supported usability factors and can be done effectively with limited resources. During the evaluation process, the method allows for…

Usability and Gratifications--Towards a Website Analysis Model.

Science.gov (United States)

Bunz, Ulla K.

This paper discusses Web site usability issues. Specifically, it assumes that the usability of a Web site depends more on the perception of the user than on the objectively assessable usability criteria of the Web site. Two pilot studies, based on theoretical notions of uses and gratifications theory and similar theories, are presented. In the…

Mobile Usability Testing in Healthcare: Methodological Approaches.

Science.gov (United States)

Borycki, Elizabeth M; Monkman, Helen; Griffith, Janessa; Kushniruk, Andre W

2015-01-01

The use of mobile devices and healthcare applications is increasing exponentially worldwide. This has lead to the need for the healthcare industry to develop a better understanding of the impact of the usability of mobile software and hardware upon consumer and health professional adoption and use of these technologies. There are many methodological approaches that can be employed in conducting usability evaluation of mobile technologies. More obtrusive approaches to collecting study data may lead to changes in study participant behaviour, leading to study results that are less consistent with how the technologies will be used in the real-world. Alternatively, less obstrusive methods used in evaluating the usability of mobile software and hardware in-situ and laboratory settings can lead to less detailed information being collected about how an individual interacts with both the software and hardware. In this paper we review and discuss several innovative mobile usability evaluation methods on a contiuum from least to most obtrusive and their effects on the quality of the usability data collected. The strengths and limitations of methods are also discussed.

Evaluation Methods on Usability of M-Learning Environments

Directory of Open Access Journals (Sweden)

Teresa Magal-Royo

2007-10-01

Full Text Available Nowadays there are different evaluation methods focused in the assessment of the usability of telematic methods. The assessment of 3rd generation web environments evaluates the effectiveness and usability of application with regard to the user needs. Wireless usability and, specifically in mobile phones, is concentrated in the validation of the features and tools management using conventional interactive environments. There is not a specific and suitable criterion to evaluate created environments and m-learning platforms, where the restricted and sequential representation is a fundamental aspect to be considered.The present paper exposes the importance of the conventional usability methods to verify both: the employed contents in wireless formats, and the possible interfaces from the conception phases, to the validations of the platform with such characteristics.The development of usability adapted inspection could be complemented with the Remote’s techniques of usability testing, which are being carried out these days in the mobile devices field and which pointed out the need to apply common criteria in the validation of non-located learning scenarios.

Usability and Accessibility of Air Force Intranet Web Sites

National Research Council Canada - National Science Library

Bentley, Richard S

2006-01-01

.... The Technology Acceptance Model suggests that information systems must not only be useful but also be usable and a large body of usability engineering knowledge exists to support usable design. In addition, the U.S...

A Framework for Usability Evaluation in EHR Procurement.

Science.gov (United States)

Tyllinen, Mari; Kaipio, Johanna; Lääveri, Tinja

2018-01-01

Usability should be considered already by the procuring organizations when selecting future systems. In this paper, we present a framework for usability evaluation during electronic health record (EHR) system procurement. We describe the objectives of the evaluation, the procedure, selected usability attributes and the evaluation methods to measure them. We also present the emphasis usability had in the selection process. We do not elaborate on the details of the results, the application of methods or gathering of data. Instead we focus on the components of the framework to inform and give an example to other similar procurement projects.

Intra- and Inter-Cultural Usability in Computer-Supported Collaboration

DEFF Research Database (Denmark)

Vatrapu, Ravi; Suthers, Dan

2010-01-01

In this paper, we argue for an increased scope of universal design to encompass usability and accessibility for not only users with physical disabilities but also for users from different cultures. Towards this end, we present an empirical evaluation of cultural usability in computer......-Chinese, and Chinese-Chinese) appropriated affordances and produced technological intersubjectivity. Cultural usability was analyzed through the use of performance and satisfaction measures. The results show a systemic variation in efficiency, effectiveness, and satisfaction between the two cultural groups....... Implications of these findings for the research and practice of usability, in general, and cultural usability, in particular, are discussed in this paper....

Evaluation of Usability Utilizing Markov Models

Science.gov (United States)

Penedo, Janaina Rodrigues; Diniz, Morganna; Ferreira, Simone Bacellar Leal; Silveira, Denis S.; Capra, Eliane

2012-01-01

Purpose: The purpose of this paper is to analyze the usability of a remote learning system in its initial development phase, using a quantitative usability evaluation method through Markov models. Design/methodology/approach: The paper opted for an exploratory study. The data of interest of the research correspond to the possible accesses of users…

Usability evaluation techniques in mobile commerce applications: A systematic review

Science.gov (United States)

Hussain, Azham; Mkpojiogu, Emmanuel O. C.

2016-08-01

Obviously, there are a number of literatures concerning the usability of mobile commerce (m-commerce) applications and related areas, but they do not adequately provide knowledge about usability techniques used in most of the empirical usability evaluation for m-commerce application. Therefore, this paper is aimed at producing the usability techniques frequently used in the aspect of usability evaluation for m-commerce applications. To achieve the stated objective, systematic literature review was employed. Sixty seven papers were downloaded in usability evaluation for m-commerce and related areas; twenty one most relevant studies were selected for review in order to extract the appropriate information. The results from the review shows that heuristic evaluation, formal test and think aloud methods are the most commonly used methods in m-commerce application in comparison to cognitive walkthrough and the informal test methods. Moreover, most of the studies applied control experiment (33.3% of the total studies); other studies that applied case study for usability evaluation are 14.28%. The results from this paper provide additional knowledge to the usability practitioners and research community for the current state and use of usability techniques in m-commerce application.

Usability in a cultural context

DEFF Research Database (Denmark)

Clemmensen, Torkil; Yammiyavar, Pradeep; Ørngreen, Rikke

2010-01-01

This paper focuses on presenting and discussing the aim, context, challenges, results, and impact of the Cultural usability project named as CultUsab. This project was a four year international research effort from 2006 to 2009, which was supported by a grant for the Danish Research Councils...... for Independent Research in Culture and Communication. The project aimed at innovating processes in Information and Communication Technology development through an understanding of culturally sensitive aspects of usability evaluation methods....

Why Citizen Science Without Usability Testing Will Underperform

Science.gov (United States)

Romano, C.; Gay, P.; Owens, R.; Burlea, G.

2017-12-01

Citizen science projects must undergo usability testing and optimization if they are to meet their stated goals. This presentation will include video of usability tests conducted upon citizen science websites. Usability testing is essential to the success of online interaction, however, citizen science projects have just begun to include this critical activity. Interaction standards in citizen science lag behind those of commercial interests, and published research on this topic is limited. Since online citizen science is by definition, an exchange of information, a clear understanding of how users experience an online project is essential to informed decision-making. Usability testing provides that insight. Usability testing collects data via direct observation of a person while she interacts with a digital product, such as a citizen science website. The test participant verbalizes her thoughts while using the website or application; the moderator follows the participant and captures quantitative measurement of the participant's confidence of success as she advances through the citizen science project. Over 15 years of usability testing, we have observed that users who do not report a consistent sense of progress are likely to abandon a website after as few as three unrewarding interactions. Since citizen science is also a voluntary activity, ensuring seamless interaction for users is mandatory. Usability studies conducted on citizen science websites demonstrate that project teams frequently underestimate a user's need for context and ease of use. Without usability testing, risks to online citizen science projects include high bounce rate (users leave the website without taking any action), abandonment (of the website, tutorials, registration), misunderstanding instructions (causing disorientation and erroneous conclusions), and ultimately, underperforming projects.

Usability: Human Research Program - Space Human Factors and Habitability

Science.gov (United States)

Sandor, Aniko; Holden, Kritina L.

2009-01-01

The Usability project addresses the need for research in the area of metrics and methodologies used in hardware and software usability testing in order to define quantifiable and verifiable usability requirements. A usability test is a human-in-the-loop evaluation where a participant works through a realistic set of representative tasks using the hardware/software under investigation. The purpose of this research is to define metrics and methodologies for measuring and verifying usability in the aerospace domain in accordance with FY09 focus on errors, consistency, and mobility/maneuverability. Usability metrics must be predictive of success with the interfaces, must be easy to obtain and/or calculate, and must meet the intent of current Human Systems Integration Requirements (HSIR). Methodologies must work within the constraints of the aerospace domain, be cost and time efficient, and be able to be applied without extensive specialized training.

Educational software usability: Artifact or Design?

Science.gov (United States)

Van Nuland, Sonya E; Eagleson, Roy; Rogers, Kem A

2017-03-01

Online educational technologies and e-learning tools are providing new opportunities for students to learn worldwide, and they continue to play an important role in anatomical sciences education. Yet, as we shift to teaching online, particularly within the anatomical sciences, it has become apparent that e-learning tool success is based on more than just user satisfaction and preliminary learning outcomes-rather it is a multidimensional construct that should be addressed from an integrated perspective. The efficiency, effectiveness and satisfaction with which a user can navigate an e-learning tool is known as usability, and represents a construct which we propose can be used to quantitatively evaluate e-learning tool success. To assess the usability of an e-learning tool, usability testing should be employed during the design and development phases (i.e., prior to its release to users) as well as during its delivery (i.e., following its release to users). However, both the commercial educational software industry and individual academic developers in the anatomical sciences have overlooked the added value of additional usability testing. Reducing learner frustration and anxiety during e-learning tool use is essential in ensuring e-learning tool success, and will require a commitment on the part of the developers to engage in usability testing during all stages of an e-learning tool's life cycle. Anat Sci Educ 10: 190-199. © 2016 American Association of Anatomists. © 2016 American Association of Anatomists.

Comparative study of heuristic evaluation and usability testing methods.

Science.gov (United States)

Thyvalikakath, Thankam Paul; Monaco, Valerie; Thambuganipalle, Himabindu; Schleyer, Titus

2009-01-01

Usability methods, such as heuristic evaluation, cognitive walk-throughs and user testing, are increasingly used to evaluate and improve the design of clinical software applications. There is still some uncertainty, however, as to how those methods can be used to support the development process and evaluation in the most meaningful manner. In this study, we compared the results of a heuristic evaluation with those of formal user tests in order to determine which usability problems were detected by both methods. We conducted heuristic evaluation and usability testing on four major commercial dental computer-based patient records (CPRs), which together cover 80% of the market for chairside computer systems among general dentists. Both methods yielded strong evidence that the dental CPRs have significant usability problems. An average of 50% of empirically-determined usability problems were identified by the preceding heuristic evaluation. Some statements of heuristic violations were specific enough to precisely identify the actual usability problem that study participants encountered. Other violations were less specific, but still manifested themselves in usability problems and poor task outcomes. In this study, heuristic evaluation identified a significant portion of problems found during usability testing. While we make no assumptions about the generalizability of the results to other domains and software systems, heuristic evaluation may, under certain circumstances, be a useful tool to determine design problems early in the development cycle.

Acceptance and usability of a home-based monitoring tool of health indicators in children of people with dementia: a Proof of Principle (POP study

Directory of Open Access Journals (Sweden)

Boessen AB

2017-08-01

Full Text Available April BCG Boessen,1 Joan Vermeulen,2 Luc P de Witte3 1Research Centre for Technology in Care, Faculty of Health, Zuyd University of Applied Sciences, Heerlen, the Netherlands; 2Lunet zorg, Eindhoven, the Netherlands; 3The Innovation Centre, The University of Sheffield, Sheffield, UK Background: Large-scale cohort studies are needed to confirm the relation between dementia and its possible risk factors. The inclusion of people with dementia in research is a challenge, however, children of people with dementia are at risk and are highly motivated to participate in dementia research. For technologies to support home-based data collection during large-scale studies, participants should be able and willing to use technology for a longer period of time. Objective: This study investigated acceptance and usability of iVitality, a research platform for home-based monitoring of dementia health indicators, in 151 children of people with dementia and investigated which frequency of measurements is acceptable for them. Methods: Participants were randomized to fortnightly or monthly measurements. At baseline and after 3 months, participants completed an online questionnaire regarding the acceptance (Technology Acceptance Model; 38 items and usability (Post-Study System Usability Questionnaire; 24 items of iVitality. Items were rated from 1 (I totally disagree to 7 (I totally agree. Participants were also invited to take part in an online focus group (OFG after 3 months of follow-up. Descriptive statistics and both two-sample/independent and paired t-tests were used to analyze the online questionnaires and a directed content analysis was used to analyze the OFGs. Results: Children of people with dementia accept iVitality after long-term use and evaluate iVitality as a user-friendly, useful, and trusted technology, despite some suggestions for improvement. Overall, mean scores on acceptance and usability were higher than 5 (I somewhat agree, although the

Enhancing usability using Near Field Communication for mobile application

Directory of Open Access Journals (Sweden)

Wihidayat Endar

2018-01-01

Full Text Available Near Field Communication (NFC as relatively new wireless communication technology pushes new challenges to application developers to make their applications easier to use and simpler to operate. This point of view known as usability element. Usability is one of the elements for creating good quality applications. This study aims to analyse the usability of mobile-based application embeds with NFC. We also try to evaluate usability in applications used by children. We developed an application called Receptionist which has a primary function as a communication tool between students, teachers and parents at a middle school. To know the impact of the NFC, the Receptionist input system is designed with two methods, via conventional navigation (using buttons and via NFC. To understand the usability of each method, we do user testing and questioners on students. The results show, using the NFC there is a significant increase in usability attributes: efficiency, effectiveness, and learnability. On the other hand, there is decreases of user satisfaction comparing to conventional method. In general, this study demonstrates the potential of new input device technologies that can improve the usability of mobile-based applications.

A Survey of Usability Practices in Free/Libre/Open Source Software

Science.gov (United States)

Paul, Celeste Lyn

A review of case studies about usability in eight Free/Libre/Open Source Software (FLOSS) projects showed that an important issue regarding a usability initiative in the project was the lack of user research. User research is a key component in the user-centered design (UCD) process and a necessary step for creating usable products. Reasons why FLOSS projects suffered from a lack of user research included poor or unclear project leadership, cultural differences between developer and designers, and a lack of usability engineers. By identifying these critical issues, the FLOSS usability community can begin addressing problems in the efficacy of usability activities and work towards creating more usable FLOSS products.

A Fuzzy method for the usability evaluation of nuclear medical equipment

Energy Technology Data Exchange (ETDEWEB)

Grecco, Cláudio H.S.; Santos, Isaac J.A.L.; Farias, Marcos S.; Farias, Larissa P.; Filho, Alfredo M.V., E-mail: grecco@ien.gov.br, E-mail: luquetti@ien.gov.br, E-mail: msantana@ien.gov.br, E-mail: larissapfarias@ymail.com, E-mail: marques@ien.gov.br [Instituto de Engenharia Nuclear (DENN/IEN/CNEN/RJ), Rio de Janeiro, RJ (Brazil). Departamento de Engenharia Nuclear

2017-11-01

To avoid errors when handling nuclear medical equipment, it is important to develop products with a high degree of usability. This can be achieved by performing usability evaluations in the product development process to detect and mitigate potential usability problems. Usability evaluation focuses on how well users can learn and use a product to achieve their goals. Thus, the usability evaluation has become recognized as a valuable complement to the established approaches to design good user interfaces, to reduce incidents and accidents as well the time required to learn how to use the equipment. To gather information about usability, practitioners use a variety of methods that gather feedback from users about an existing interface or plans related to a new interface. A wide range of usability evaluation methods have been proposed, but few methods focus on developing an objective and practical evaluation method for usability. Moreover, the usability evaluations are based on human judgments and most methods cannot fully solve the subjectivity of these evaluations. In order to remedy this deficiency, the purpose of this work is to adopt a Fuzzy Set Theory (FST) approach to establish a method for the usability evaluation of nuclear medical equipment based on usability heuristics for user interface design and international standards for ergonomics of human-system interaction. To exemplify the method we performed a usability evaluating of the Digital Spectrometer ESP 13004 by testing it with representative users. The results showed that the method is a proactive tool to provide a basis for checking usability of medical device interfaces. (author)

A Fuzzy method for the usability evaluation of nuclear medical equipment

International Nuclear Information System (INIS)

Grecco, Cláudio H.S.; Santos, Isaac J.A.L.; Farias, Marcos S.; Farias, Larissa P.; Filho, Alfredo M.V.

2017-01-01

To avoid errors when handling nuclear medical equipment, it is important to develop products with a high degree of usability. This can be achieved by performing usability evaluations in the product development process to detect and mitigate potential usability problems. Usability evaluation focuses on how well users can learn and use a product to achieve their goals. Thus, the usability evaluation has become recognized as a valuable complement to the established approaches to design good user interfaces, to reduce incidents and accidents as well the time required to learn how to use the equipment. To gather information about usability, practitioners use a variety of methods that gather feedback from users about an existing interface or plans related to a new interface. A wide range of usability evaluation methods have been proposed, but few methods focus on developing an objective and practical evaluation method for usability. Moreover, the usability evaluations are based on human judgments and most methods cannot fully solve the subjectivity of these evaluations. In order to remedy this deficiency, the purpose of this work is to adopt a Fuzzy Set Theory (FST) approach to establish a method for the usability evaluation of nuclear medical equipment based on usability heuristics for user interface design and international standards for ergonomics of human-system interaction. To exemplify the method we performed a usability evaluating of the Digital Spectrometer ESP 13004 by testing it with representative users. The results showed that the method is a proactive tool to provide a basis for checking usability of medical device interfaces. (author)

Usability/Sentiment for the Enterprise and ENTERPRISE

Science.gov (United States)

Meza, David; Berndt, Sarah

2014-01-01

The purpose of the Sentiment of Search Study for NASA Johnson Space Center (JSC) is to gain insight into the intranet search environment. With an initial usability survey, the authors were able to determine a usability score based on the Systems Usability Scale (SUS). Created in 1986, the freely available, well cited, SUS is commonly used to determine user perceptions of a system (in this case the intranet search environment). As with any improvement initiative, one must first examine and document the current reality of the situation. In this scenario, a method was needed to determine the usability of a search interface in addition to the user's perception on how well the search system was providing results. The use of the SUS provided a mechanism to quickly ascertain information in both areas, by adding one additional open-ended question at the end. The first ten questions allowed us to examine the usability of the system, while the last questions informed us on how the users rated the performance of the search results. The final analysis provides us with a better understanding of the current situation and areas to focus on for improvement. The power of search applications to enhance knowledge transfer is indisputable. The performance impact for any user unable to find needed information undermines project lifecycle, resource and scheduling requirements. Ever-increasing complexity of content and the user interface make usability considerations for the intranet, especially for search, a necessity instead of a 'nice-to-have'. Despite these arguments, intranet usability is largely disregarded due to lack of attention beyond the functionality of the infrastructure (White, 2013). The data collected from users of the JSC search system revealed their overall sentiment by means of the widely-known System Usability Scale. Results of the scores suggest 75%, +/-0.04, of the population rank the search system below average. In terms of a grading scaled, this equated to D or

Merits of usability testing for PACS selection

NARCIS (Netherlands)

Jorritsma, Wiard; Cnossen, Fokie; van Ooijen, Peter M. A.

Objectives: To compare the usability of different Picture Archiving and Communication System (PACS) workstations, determine whether a usability test has added value with respect to the traditional way of comparing PACSs based on functional requirements, and to evaluate the appropriateness of a

A usability test is not an interview

DEFF Research Database (Denmark)

Hertzum, Morten

2016-01-01

Usability tests are conducted to gauge users’ experience with a system, preferably before it is released for real use, and thereby find any problems that prevent users from completing their tasks, slow them down, or otherwise degrade their user experience. Such tests are important to successful...... systems development, yet test procedures vary and the quality of test results is sometimes contested. While there is no single accepted procedure for usability specialists to follow when conducting usability tests, these tests normally involve users who think out loud while using a system and an evaluator...... who observes the users’ behavior and listens in on their thoughts. This common core of usability tests is illustrated in Figure 1. The possible variations include, for example, whether the users work individually or in pairs, whether the evaluator is in the room with the user or in an adjoining room...

Teaching clinical reasoning and decision-making skills to nursing students: Design, development, and usability evaluation of a serious game.

Science.gov (United States)

Johnsen, Hege Mari; Fossum, Mariann; Vivekananda-Schmidt, Pirashanthie; Fruhling, Ann; Slettebø, Åshild

2016-10-01

Serious games (SGs) are a type of simulation technology that may provide nursing students with the opportunity to practice their clinical reasoning and decision-making skills in a safe and authentic environment. Despite the growing number of SGs developed for healthcare professionals, few SGs are video based or address the domain of home health care. This paper aims to describe the design, development, and usability evaluation of a video based SG for teaching clinical reasoning and decision-making skills to nursing students who care for patients with chronic obstructive pulmonary disease (COPD) in home healthcare settings. A prototype SG was developed. A unified framework of usability called TURF (Task, User, Representation, and Function) and SG theory were employed to ensure a user-centered design. The educational content was based on the clinical decision-making model, Bloom's taxonomy, and a Bachelor of Nursing curriculum. A purposeful sample of six participants evaluated the SG prototype in a usability laboratory. Cognitive walkthrough evaluations, a questionnaire, and individual interviews were used for the usability evaluation. The data were analyzed using qualitative deductive content analysis based on the TURF framework elements and related usability heuristics. The SG was perceived as being realistic, clinically relevant, and at an adequate level of complexity for the intended users. Usability issues regarding functionality and the user-computer interface design were identified. However, the SG was perceived as being easy to learn, and participants suggested that the SG could serve as a supplement to traditional training in laboratory and clinical settings. Using video based scenarios with an authentic COPD patient and a home healthcare registered nurse as actors contributed to increased realism. Using different theoretical approaches in the SG design was considered an advantage of the design process. The SG was perceived as being useful, usable, and

Templates for Cross-Cultural and Culturally Specific Usability Testing

DEFF Research Database (Denmark)

Clemmensen, Torkil

2011-01-01

The cultural diversity of users of technology challenges our methods for usability testing. This article suggests templates for cross-culturally and culturally specific usability testing, based on studies of usability testing in companies in Mumbai, Beijing, and Copenhagen. Study 1 was a cross...... tests. The result was the construction of templates for usability testing. The culturally specific templates were in Mumbai “user-centered evaluation,” Copenhagen “client-centered evaluation,” and Beijing “evaluator-centered evaluation.” The findings are compared with related research...

Cultural Cognition in Usability Evaluation

DEFF Research Database (Denmark)

Clemmensen, Torkil; Hertzum, Morten; Hornbæk, Kasper Anders Søren

2009-01-01

We discuss the impact of cultural differences on usability evaluations that are based on the thinking-aloud method (TA). The term ‘cultural differences' helps distinguish differences in the perception and thinking of Westerners (people from Western Europe and US citizens with European origins...... and evaluator. In conclusion, we point to the importance of matching the task presentation to users' cultural background, the different effects of thinking aloud on task performance between Easterners and Westerners, the differences in nonverbal behaviour that affect usability problem detection, and, finally...

Cultural Cognition in Usability Evaluation

DEFF Research Database (Denmark)

Clemmensen, Torkil; Hertzum, Morten; Hornbæk, Kasper Anders Søren

2009-01-01

We discuss the impact of cultural differences on usability evaluations that are based on the thinking-aloud method (TA). The term ‘cultural differences’ helps distinguish differences in the perception and thinking of Westerners (people from Western Europe and US citizens with European origins...... and evaluator. In conclusion, we point to the importance of matching the task presentation to users’ cultural background, the different effects of thinking aloud on task performance between Easterners and Westerners, the differences in nonverbal behaviour that affect usability problem detection, and, finally...

Building a Remote Usability Testing Body of Knowledge (RUTBOK)

DEFF Research Database (Denmark)

Lizano, Fulvio; Stage, Jan

2012-01-01

Remote Usability Testing (RUT) is an alternative method of usability evaluations. The main aim of RUT is the reduction of costs in the usability evaluation process. Since middle of the 90s RUT, has emerged as a technique which seems as is gaining maturity across the time. In general any discipline...

The Usability Expert’s Fear of Agility

DEFF Research Database (Denmark)

Nielsen, Lene; Madsen, Sabine

2012-01-01

This paper contributes to the HCI literature on usability practice with insights about the empirical challenges and global emerging practices caused by the advent of agile software development (ASD). In the paper we report from a worldwide study involving 12 usability professionals from 12 differ...

A proposal for a repertory-grid study of differences in Chinese, Danish, and Indian conceptions of usability: Cultural usability?

DEFF Research Database (Denmark)

Hertzum, Morten

2006-01-01

This is an unrefined proposal for a study that could form part of the exploratory phase of the Cultural Usability project. The proposed study compares three cultures (Chinese, Danish, and Indian) and two stakeholder groups (users and developers) with respect to their conceptions of usability....

Temporaer pacemakerbehandling i Danmark

DEFF Research Database (Denmark)

Mickley, H; Frandsen, F; Pless, P

1990-01-01

The employment of temporary pacing (TP) in Denmark in 1986 is illustrated by means of a questionnaire investigation. Seventy-four out of 77 Danish hospitals with a medical-cardiological specialist returned usable replies. Facilities for temporary pacing were available in 39 (53%) of the hospitals...

The Dividend and Share Repurchase Policies of Canadian Firms

NARCIS (Netherlands)

A. de Jong (Abe); R. van Dijk (Ronald); C.H. Veld

2001-01-01

textabstractWe empirically investigate dividend and share repurchase policies of Canadian firms. We have sent a questionnaire to the 500 largest non-financial Canadian companies listed on the Toronto Stock Exchange, of which 191 usable responses were returned. These data are used to measure

Adding SPICE to a Library Internet Site: A Recipe to Enhance Usability

Directory of Open Access Journals (Sweden)

Ingrid Tonnison

2006-03-01

Full Text Available Objective - To produce a highly- usable intranet site, use the project to explore the practical application of evidence-based librarianship (EBL, and refine the library's project management methodology. Methods - Evidence was gathered via a literature review, an online survey, scenario-based usability testing, and the completion of a usability checlist. Usability issues were then addressed, guided by the Research-Based Web Design and Usability Guidelines. Results - After a preliminary revision, the site achieved a usability index of 79% after application of the "Raward Library Usability Analysis Tool". Finding the information and supporting user tasks were identified as areas of weakness. Usability testing and cleint feedback supported these findings. After these issues were addressed by a major site redeveloment, the usability index increased to 98%. Conclusions - Raward's checklist is an easy and effective tool for measuring and identifying usability issues. Its value was enhanced by scenario-based usability testing, which yielded rich, client specific information. The application of EBL and project management princples ehnanced the outcomes of the project, and the professional development of the project team.

Defining Usability of PN Services

DEFF Research Database (Denmark)

Nicolajsen, Hanne Westh; Ahola, Titta; Fleury, Alexandre

In this deliverable usability and user experience are defined in relation to MAGNET Beyond technologies, and it is described how the main MAGNET Beyond concepts can be evaluated through the involvement of users. The concepts include the new "Activity based communication approach" for interacting...... with the MAGNET Beyond system, as well as the core concepts: Personal Network, Personal Network-Federation, Service Discovery, User Profile Management, Personal Network Management, Privacy and Security and Context Awareness. The overall plans for the final usability evaluation are documented based on the present...

Revealing unawareness in usability related decision-making

NARCIS (Netherlands)

Harkema, C.L.E.

2012-01-01

Nowadays, many users experience usability issues with their electronic products. It does not work as they expect or otherwise irritates the user, so he becomes dissatisfied about the product and may even complain about it. Th ese numbers of complaints to companies and usability issues are high and

Dimensions for hearing-impaired mobile application usability model

Science.gov (United States)

Nathan, Shelena Soosay; Hussain, Azham; Hashim, Nor Laily; Omar, Mohd Adan

2017-10-01

This paper discuss on the dimensions that has been derived for the hearing-impaired mobile applications usability model. General usability model consist of general dimension for evaluating mobile application however requirements for the hearing-impaired are overlooked and often scanted. This led towards mobile application developed for the hearing-impaired are left unused. It is also apparent that these usability models do not consider accessibility dimensions according to the requirement of the special users. This complicates the work of usability practitioners as well as academician that practices research usability when application are developed for the specific user needs. To overcome this issue, dimension chosen for the hearing-impaired are ensured to be align with the real need of the hearing-impaired mobile application. Besides literature studies, requirements for the hearing-impaired mobile application have been identified through interview conducted with hearing-impaired mobile application users that were recorded as video outputs and analyzed using Nvivo. Finally total of 6 out of 15 dimensions gathered are chosen for the proposed model and presented.

Barefooted Usability Evaluation: Addressing the Mindset, Resources and Competences

OpenAIRE

Bruun , Anders

2011-01-01

Part 1: Long and Short Papers; International audience; Lack of usability specialists, high resource requirements and developer mindsets are three considerable barriers for introducing usability engineering into software companies. This Ph.D. project explores the effect of letting software developers and end users apply usability engineering methods instead of a specialist, a solution which may reduce the barriers.

Assessing Library Instruction through Web Usability and Vocabulary Studies

Science.gov (United States)

Castonguay, Remi

2008-01-01

Can we use the methods of Web usability testing to learn about library instruction? This article is among the first in the field trying to establish a link between usability and instruction. The author discusses useful insights that Web usability can bring to our pedagogy as well as to the efficiency of library instruction. The result of a Web…

Usability testing of a monitoring and feedback tool to stimulate physical activity

Directory of Open Access Journals (Sweden)

van der Weegen S

2014-03-01

Full Text Available Sanne van der Weegen,1 Renée Verwey,1,2 Huibert J Tange,3 Marieke D Spreeuwenberg,1 Luc P de Witte1,2 1Department of Health Services Research, CAPHRI School for Public Health and Primary Care, Faculty of Health Medicine and Life Sciences, Maastricht University, the Netherlands; 2Research Centre Technology in Care, Zuyd University of Applied Sciences, Heerlen, the Netherlands; 3Department of General Practice, CAPHRI School for Public Health and Primary Care, Faculty of Health Medicine and Life Sciences, Maastricht University, the Netherlands Introduction: A monitoring and feedback tool to stimulate physical activity, consisting of an activity sensor, smartphone application (app, and website for patients and their practice nurses, has been developed: the 'It's LiFe!' tool. In this study the usability of the tool was evaluated by technology experts and end users (people with chronic obstructive pulmonary disease or type 2 diabetes, with ages from 40–70 years, to improve the user interfaces and content of the tool. Patients and methods: The study had four phases: 1 a heuristic evaluation with six technology experts; 2 a usability test in a laboratory by five patients; 3 a pilot in real life wherein 20 patients used the tool for 3 months; and 4 a final lab test by five patients. In both lab tests (phases 2 and 4 qualitative data were collected through a thinking-aloud procedure and video recordings, and quantitative data through questions about task complexity, text comprehensiveness, and readability. In addition, the post-study system usability questionnaire (PSSUQ was completed for the app and the website. In the pilot test (phase 3, all patients were interviewed three times and the Software Usability Measurement Inventory (SUMI was completed. Results: After each phase, improvements were made, mainly to the layout and text. The main improvement was a refresh button for active data synchronization between activity sensor, app, and server

Cost-justifying usability an update for the internet age

CERN Document Server

Bias, Randolph G; Bias, Randolph G

2005-01-01

You just know that an improvement of the user interface will reap rewards, but how do you justify the expense and the labor and the time-guarantee a robust ROI!-ahead of time? How do you decide how much of an investment should be funded? And what is the best way to sell usability to others? In this completely revised and new edition, Randolph G. Bias (University of Texas at Austin, with 25 years' experience as a usability practitioner and manager) and Deborah J. Mayhew (internationally recognized usability consultant and author of two other seminal books including The Usability Enginee

On the Concepts of Usability and Reusability of Learning Objects

Directory of Open Access Journals (Sweden)

Miguel-Angel Sicilia

2003-10-01

Full Text Available “Reusable learning objects” oriented towards increasing their potential reusability are required to satisfy concerns about their granularity and their independence of concrete contexts of use. Such requirements also entail that the definition of learning object “usability,” and the techniques required to carry out their “usability evaluation” must be substantially different from those commonly used to characterize and evaluate the usability of conventional educational applications. In this article, a specific characterization of the concept of learning object usability is discussed, which places emphasis on “reusability,” the key property of learning objects residing in repositories. The concept of learning object reusability is described as the possibility and adequacy for the object to be usable in prospective educational settings, so that usability and reusability are considered two interrelated – and in many cases conflicting – properties of learning objects. Following the proposed characterization of two characteristics or properties of learning objects, a method to evaluate usability of specific learning objects will be presented.

VA FitHeart, a Mobile App for Cardiac Rehabilitation: Usability Study.

Science.gov (United States)

Beatty, Alexis L; Magnusson, Sara L; Fortney, John C; Sayre, George G; Whooley, Mary A

2018-01-15

Cardiac rehabilitation (CR) improves outcomes for patients with ischemic heart disease or heart failure but is underused. New strategies to improve access to and engagement in CR are needed. There is considerable interest in technology-facilitated home CR. However, little is known about patient acceptance and use of mobile technology for CR. The aim of this study was to develop a mobile app for technology-facilitated home CR and seek to determine its usability. We recruited patients eligible for CR who had access to a mobile phone, tablet, or computer with Internet access. The mobile app includes physical activity goal setting, logs for tracking physical activity and health metrics (eg, weight, blood pressure, and mood), health education, reminders, and feedback. Study staff demonstrated the mobile app to participants in person and then observed participants completing prespecified tasks with the mobile app. Participants completed the System Usability Scale (SUS, 0-100), rated likelihood to use the mobile app (0-100), questionnaires on mobile app use, and participated in a semistructured interview. The Unified Theory of Acceptance and Use of Technology and the Theory of Planned Behavior informed the analysis. On the basis of participant feedback, we made iterative revisions to the mobile app between users. We conducted usability testing in 13 participants. The first version of the mobile app was used by the first 5 participants, and revised versions were used by the final 8 participants. From the first version to revised versions, task completion success rate improved from 44% (11/25 tasks) to 78% (31/40 tasks; P=.05), SUS improved from 54 to 76 (P=.04; scale 0-100, with 100 being the best usability), and self-reported likelihood of use remained high at 76 and 87 (P=.30; scale 0-100, with 100 being the highest likelihood). In interviews, patients expressed interest in tracking health measures ("I think it'll be good to track my exercise and to see what I'm doing

Applying usability heuristics to radiotherapy systems

International Nuclear Information System (INIS)

Chan, Alvita J.; Islam, Mohammad K.; Rosewall, Tara; Jaffray, David A.; Easty, Anthony C.; Cafazzo, Joseph A.

2012-01-01

Background and purpose: Heuristic evaluations have been used to evaluate safety of medical devices by identifying and assessing usability issues. Since radiotherapy treatment delivery systems often consist of multiple complex user-interfaces, a heuristic evaluation was conducted to assess the potential safety issues of such a system. Material and methods: A heuristic evaluation was conducted to evaluate the treatment delivery system at Princess Margaret Hospital (Toronto, Canada). Two independent evaluators identified usability issues with the user-interfaces and rated the severity of each issue. Results: The evaluators identified 75 usability issues in total. Eighteen of them were rated as high severity, indicating the potential to have a major impact on patient safety. A majority of issues were found on the record and verify system, and many were associated with the patient setup process. While the hospital has processes in place to ensure patient safety, recommendations were developed to further mitigate the risks of potential consequences. Conclusions: Heuristic evaluation is an efficient and inexpensive method that can be successfully applied to radiotherapy delivery systems to identify usability issues and improve patient safety. Although this study was conducted only at one site, the findings may have broad implications for the design of these systems.

An object-oriented mobile health system with usability features.

Science.gov (United States)

Escarfullet, Krystle; Moore, Cantera; Tucker, Shari; Wei, June

2012-01-01

Mobile health (m-health) comprises the concept of utilising mobile devices to carry out the task of viewing electronic medical records, reserving medical appointments with a patient's medical provider and electronically refilling prescriptions. This paper aims at developing a m-health system to improve usability from a user's perspective. Specifically, it first developed a m-health model by logically linking characteristics of the m-health system together based on information flows. Then, the system requirements were collected by using a developed questionnaire. These requirements were structured and further in-depth analysis was conducted by using an object-oriented approach based on unified modelling language, such as use-case, sequence and analysis class diagrams. This research will be beneficial to decision makers and developers in the mobile healthcare industry.

Qualitative review of usability problems in health information systems for radiology.

Science.gov (United States)

Dias, Camila Rodrigues; Pereira, Marluce Rodrigues; Freire, André Pimenta

2017-12-01

Radiology processes are commonly supported by Radiology Information System (RIS), Picture Archiving and Communication System (PACS) and other software for radiology. However, these information technologies can present usability problems that affect the performance of radiologists and physicians, especially considering the complexity of the tasks involved. The purpose of this study was to extract, classify and analyze qualitatively the usability problems in PACS, RIS and other software for radiology. A systematic review was performed to extract usability problems reported in empirical usability studies in the literature. The usability problems were categorized as violations of Nielsen and Molich's usability heuristics. The qualitative analysis indicated the causes and the effects of the identified usability problems. From the 431 papers initially identified, 10 met the study criteria. The analysis of the papers identified 90 instances of usability problems, classified into categories corresponding to established usability heuristics. The five heuristics with the highest number of instances of usability problems were "Flexibility and efficiency of use", "Consistency and standards", "Match between system and the real world", "Recognition rather than recall" and "Help and documentation", respectively. These problems can make the interaction time consuming, causing delays in tasks, dissatisfaction, frustration, preventing users from enjoying all the benefits and functionalities of the system, as well as leading to more errors and difficulties in carrying out clinical analyses. Furthermore, the present paper showed a lack of studies performed on systems for radiology, especially usability evaluations using formal methods of evaluation involving the final users. Copyright © 2017 Elsevier Inc. All rights reserved.

Returning to work after laparoscopic myomectomy: a prospective observational study.

Science.gov (United States)

Huff, Keren O; Aref-Adib, Mehrnoosh; Magama, Zwelihle; Vlachodimitropoulou, Evangelia K; Oliver, Reeba; Odejinmi, Funlayo

2018-01-01

Laparoscopic myomectomy offers women many benefits over conventional open surgery, including an expedited recovery and return to employment. Our study evaluates the time taken for women to return to work after laparoscopic myomectomy and identifies factors prolonging recovery to > 8 weeks. We prospectively evaluated 94 women undergoing laparoscopic myomectomy by a single surgeon between January 2012 and March 2015. Women had standardized preoperative counseling and completed a validated return to work questionnaire 3 months postoperatively via telephone, post or in clinic. In all, 71/94 (75.5%) women completed the questionnaire. Results were analyzed comparing women who returned to work in ≤ 8 weeks [43/71 (60.6%)] with those who returned > 8 weeks postoperatively [28/71 (39.4%)]. A higher proportion of Asian and Caucasian women returned to work in ≤ 8 weeks (24/29) compared with black African and Caribbean women (19/42) (p = 0.003). Mean number of fibroids removed (2.59 and 5.75, respectively) was the only significantly differing factor between the two groups (p = 0.004). There was a significant difference in body mass index (BMI) and time to return to normal activity between the ≤ 8-week and > 8-week groups (p = 0.027, p = 0.011, respectively). Logistic regression analysis demonstrated that BMI and time to return to normal activity were the only factors prolonging recovery to > 8 weeks (p = 0.039, p = 0.015, respectively). Time to return to normal activity and BMI significantly influenced the time taken for women to work after laparoscopic myomectomy. Further data would support clinicians in counseling women appropriately and optimizing their postoperative return to employment. © 2017 Nordic Federation of Societies of Obstetrics and Gynecology.

Usability Testing of Two Ambulatory EHR Navigators.

Science.gov (United States)

Hultman, Gretchen; Marquard, Jenna; Arsoniadis, Elliot; Mink, Pamela; Rizvi, Rubina; Ramer, Tim; Khairat, Saif; Fickau, Keri; Melton, Genevieve B

2016-01-01

Despite widespread electronic health record (EHR) adoption, poor EHR system usability continues to be a significant barrier to effective system use for end users. One key to addressing usability problems is to employ user testing and user-centered design. To understand if redesigning an EHR-based navigation tool with clinician input improved user performance and satisfaction. A usability evaluation was conducted to compare two versions of a redesigned ambulatory navigator. Participants completed tasks for five patient cases using the navigators, while employing a think-aloud protocol. The tasks were based on Meaningful Use (MU) requirements. The version of navigator did not affect perceived workload, and time to complete tasks was longer in the redesigned navigator. A relatively small portion of navigator content was used to complete the MU-related tasks, though navigation patterns were highly variable across participants for both navigators. Preferences for EHR navigation structures appeared to be individualized. This study demonstrates the importance of EHR usability assessments to evaluate group and individual performance of different interfaces and preferences for each design.

Return to work after a serious hand injury.

OpenAIRE

Ramel, Eva; Rosberg, Hans-Eric; Dahlin, Lars; Cederlund, Ragnhild

2013-01-01

Objectives: This paper explores factors important for return to work (RTW) in people who have sustained a serious hand injury. Participants: Forty people aged 19-64, with a severe or major hand injury were recruited consecutively during 2005-2007. Methods: A self-administered and study specific questionnaire, including demographic data and standardised questionnaires for function, disability, daily occupations, health, quality of life, sense of coherence and several open quest...

Preliminary study of online machine translation use of nursing literature: quality evaluation and perceived usability

Directory of Open Access Journals (Sweden)

Anazawa Ryoko

2012-11-01

Full Text Available Abstract Background Japanese nurses are increasingly required to read published international research in clinical, educational, and research settings. Language barriers are a significant obstacle, and online machine translation (MT is a tool that can be used to address this issue. We examined the quality of Google Translate® (English to Japanese and Korean to Japanese, which is a representative online MT, using a previously verified evaluation method. We also examined the perceived usability and current use of online MT among Japanese nurses. Findings Randomly selected nursing abstracts were translated and then evaluated for intelligibility and usability by 28 participants, including assistants and research associates from nursing universities throughout Japan. They answered a questionnaire about their online MT use. From simple comparison of mean scores between two language pairs, translation quality was significantly better, with respect to both intelligibility and usability, for Korean-Japanese than for English-Japanese. Most respondents perceived a language barrier. Online MT had been used by 61% of the respondents and was perceived as not useful enough. Conclusion Nursing articles translated from Korean into Japanese by an online MT system could be read at an acceptable level of comprehension, but the same could not be said for English-Japanese translations. Respondents with experience using online MT used it largely to grasp the overall meanings of the original text. Enrichment in technical terms appeared to be the key to better usability. Users will be better able to use MT outputs if they improve their foreign language proficiency as much as possible. Further research is being conducted with a larger sample size and detailed analysis.

Feedback from Usability Evaluation to User Interface Design

DEFF Research Database (Denmark)

Nielsen, C. M.; Overgaard, M.; Pedersen, M. B.

2005-01-01

This paper reports from an exploratory study of means for providing feedback from a usability evaluation to the user interface designers. In this study, we conducted a usability evaluation of a mobile system that is used by craftsmen to register use of time and materials. The results...... and weaknesses of the system. The findings indicate that detailed descriptions of problems and log descriptions of the user's interaction with the system and of system interaction are useful for the designers when trying to understand the usability problems that the users have encountered....

Usability engineering: domain analysis activities for augmented-reality systems

Science.gov (United States)

Gabbard, Joseph; Swan, J. E., II; Hix, Deborah; Lanzagorta, Marco O.; Livingston, Mark; Brown, Dennis B.; Julier, Simon J.

2002-05-01

This paper discusses our usability engineering process for the Battlefield Augmented Reality System (BARS). Usability engineering is a structured, iterative, stepwise development process. Like the related disciplines of software and systems engineering, usability engineering is a combination of management principals and techniques, formal and semi- formal evaluation techniques, and computerized tools. BARS is an outdoor augmented reality system that displays heads- up battlefield intelligence information to a dismounted warrior. The paper discusses our general usability engineering process. We originally developed the process in the context of virtual reality applications, but in this work we are adapting the procedures to an augmented reality system. The focus of this paper is our work on domain analysis, the first activity of the usability engineering process. We describe our plans for and our progress to date on our domain analysis for BARS. We give results in terms of a specific urban battlefield use case we have designed.

Measuring the usability of e-banking in Special Region of Yogyakarta

Directory of Open Access Journals (Sweden)

Hadyanawati Anindyya Agripina

2018-01-01

Full Text Available Online shopping is become an option because customers do not need to go to the store. Internet banking is a bank facility to help customers in common. This research is aim to know usability aspect of e-commerce banking. Data collection was done by distributing questionnaires in Yogyakarta Special Region. The number of respondents is 140 with the range of age 17-22 years. Anova is used as method research. The results showed that in each group show significantly different. Post hoc analysis explained that learnability and efficiency variable has significantly different, with value p<0,05. The highest average value is in the learnability variable and the lowest is the memorability variable.

Business-Intelligence-Systeme im Spannungsfeld zwischen Usability und Sicherheit

OpenAIRE

Hinck, Thorsten

2010-01-01

Business-Intelligence-Systeme stehen im Spannungsfeld zwischen Usability und Sicherheit. Die Gefahren und Sicherheitsmaßnahmen für Informationssysteme werden ermittelt und ökonomisch in Bezug zur Gebrauchstauglichkeit gesetzt. Es entsteht ein Sicherheitsprofil für Business-Intelligence-Systeme. Business-Intelligence-Systems are in tension between Usability and IT-Security. Risks and safety measures of informationsystems are defined and set in (economic) regard to Usability. A security prof...

Development and Cross-cultural Validation of the Korean Version of SMArtphone's uSability Heuristics (SMASH).

Science.gov (United States)

Jeong, Yeo Won; Kim, Jung A

2017-10-01

The purpose of this study was to develop and cross-culturally validate the Korean version of SMArtphone's uSability Heuristics (K-SMASH). In the study, it was used the adaptation process consisted of five stages, namely, translation, synthesis, back translation, expert committee review, and pretesting. In the pretesting stage, a mobile application, using the prefinal K-SMASH, was evaluated for the severity of usability problems by three experts in computer science and informatics. Each participant completed the evaluation and was interviewed about their understanding, interpretation, and opinion of the cultural relevance of the prefinal K-SMASH. Next, we reviewed the differences in the experts' opinions and the questionnaire results. Twelve SMASH items, words and sentences, were translated, back translated, and revised, considering the conceptual meaning in the context of the Korean culture, by experts in various fields, including a Korean linguist and a bilingual translator, through the first stage to the fourth stage. In the pretesting stage, the results showed no major differences among the severity ratings of participants. Furthermore, all participants answered that there were no critical discrepancies or inconsistencies with the cultural relevance of the prefinal K-SMASH. The results of the study provide preliminary evidence that the modified K-SMASH can be used for heuristic evaluation, one of the usability tests, when developing applications in Korea.

Can eye tracking boost usability evaluation of computer games?

DEFF Research Database (Denmark)

Johansen, Sune Alstrup; Noergaard, Mie; Soerensen, Janus Rau

2008-01-01

Good computer games need to be challenging while at the same time being easy to use. Accordingly, besides struggling with well known challenges for usability work, such as persuasiveness, the computer game industry also faces system-specific challenges, such as identifying methods that can provide...... data on players' attention during a game. This position paper discusses how eye tracking may address three core challenges faced by computer game producer IO Interactive in their on-going work to ensure games that are fun, usable, and challenging. These challenges are: (1) Persuading game designers...... about the relevance of usability results, (2) involving game designers in usability work, and (3) identifying methods that provide new data about user behaviour and experience....

USABILITY TESTING OF JAPANESE CAPTIONS SEGMENTATION SYSTEM TO SCAFFOLD BEGINNERS TO COMPREHEND JAPANESE VIDEOS

Directory of Open Access Journals (Sweden)

Ya-Fei Yang

2013-06-01

Full Text Available A major learning difficulty of Japanese foreign language (JFL learners is the complex composition of two syllabaries, hiragana and katakana, and kanji characters adopted from logographic Chinese ones. As the number of Japanese language learners increases, computer-assisted Japanese language education gradually gains more attention. This study aimed to adopt a Japanese word segmentation system to help JFL learners overcome literacy problems. This study adopted MeCab, a Japanese morphological analyzer and part-of-speech (POS tagger, to segment Japanese texts into separate morphemes by adding spaces and to attach POS tags to each morpheme for beginners. The participants were asked to participate in three experimental activities involvingwatching two Japanese videos with general or segmented Japanese captions and complete the Nielsen’s Attributes of Usability (NAU survey and the After Scenario Questionnaire (ASQ to evaluate the usability of the learning activities. The results of the system evaluation showed that the videos with the segmented captions could increase the participants’ learning motivation and willingness to adopt the word segmentation system to learn Japanese.

Post-deployment usability evaluation of a radiology workstation

NARCIS (Netherlands)

Jorritsma, Wiard; Cnossen, Fokie; Dierckx, Rudi A.; Oudkerk, Matthijs; Van Ooijen, Peter M. A.

Objectives: To determine the number, nature and severity of usability issues radiologists encounter while using a commercially available radiology workstation in clinical practice, and to assess how well the results of a pre-deployment usability evaluation of this workstation generalize to clinical

How to Reach Evidence-Based Usability Evaluation Methods

NARCIS (Netherlands)

Marcilly, Romaric; Peute, Linda

2017-01-01

This paper discusses how and why to build evidence-based knowledge on usability evaluation methods. At each step of building evidence, requisites and difficulties to achieve it are highlighted. Specifically, the paper presents how usability evaluation studies should be designed to allow capitalizing

Web usability testing with a Hispanic medically underserved population.

Science.gov (United States)

Moore, Mary; Bias, Randolph G; Prentice, Katherine; Fletcher, Robin; Vaughn, Terry

2009-04-01

Skilled website developers value usability testing to assure user needs are met. When the target audience differs substantially from the developers, it becomes essential to tailor both design and evaluation methods. In this study, researchers carried out a multifaceted usability evaluation of a website (Healthy Texas) designed for Hispanic audiences with lower computer literacy and lower health literacy. METHODS INCLUDED: (1) heuristic evaluation by a usability engineer, (2) remote end-user testing using WebEx software; and (3) face-to-face testing in a community center where use of the website was likely. Researchers found standard usability testing methods needed to be modified to provide interpreters, increased flexibility for time on task, presence of a trusted intermediary such as a librarian, and accommodation for family members who accompanied participants. Participants offered recommendations for website redesign, including simplified language, engaging and relevant graphics, culturally relevant examples, and clear navigation. User-centered design is especially important when website developers are not representative of the target audience. Failure to conduct appropriate usability testing with a representative audience can substantially reduce use and value of the website. This thorough course of usability testing identified improvements that benefit all users but become crucial when trying to reach an underserved audience.

An app for patient education and self-audit within an enhanced recovery program for bowel surgery: a pilot study assessing validity and usability.

Science.gov (United States)

Pecorelli, Nicolò; Fiore, Julio F; Kaneva, Pepa; Somasundram, Abarna; Charlebois, Patrick; Liberman, A Sender; Stein, Barry L; Carli, Franco; Feldman, Liane S

2018-05-01

While patient engagement and clinical audit are key components of successful enhanced recovery programs (ERPs), they require substantial resource allocation. The objective of this study was to assess the validity and usability of a novel mobile device application for education and self-reporting of adherence for patients undergoing bowel surgery within an established ERP. Prospectively recruited patients undergoing bowel surgery within an ERP used a novel app specifically designed to provide daily recovery milestones and record adherence to 15 different ERP processes and six patient-reported outcomes (PROs). Validity was measured by the agreement index (Cohen's kappa coefficient for categorical, and interclass correlation coefficient (ICC) for continuous variables) between patient-reported data through the app and data recorded by a clinical auditor. Acceptability and usability of the app were measured by the System Usability Scale (SUS). Forty-five patients participated in the study (mean age 61, 64% male). Overall, patients completed 159 of 179 (89%) of the available questionnaires through the app. Median time to complete a questionnaire was 2 min 49 s (i.q.r. 2'32″-4'36″). Substantial (kappa > 0.6) or almost perfect agreement (kappa > 0.8) and strong correlation (ICC > 0.7) between data collected through the app and by the clinical auditor was found for 14 ERP processes and four PROs. Patient-reported usability was high; mean SUS score was 87 (95% CI 83-91). Only 6 (13%) patients needed technical support to use the app. Forty (89%) patients found the app was helpful to achieve their daily goals, and 34 (76%) thought it increased their motivation to recover after surgery. This novel application provides a tool to record patient adherence to care processes and PROs, with high agreement with traditional clinical audit, high usability, and patient satisfaction. Future studies should investigate the use of mobile device apps as strategies to increase

Usability Assessment of International Office Website of Diponegoro University With Scenario Based Usability Evaluation Method and Wammi Method

OpenAIRE

Ratna Purwaningsih; Ikhsan Yenifi

2015-01-01

Website development needs to pay attention to usability aspect which consist of four factors: efficiency, effectiveness, satisfactions and error rate. The website of International Office of Diponegoro University provides academic information for Indonesian students and foreign students. The website still has some problem, especially on searching certain information. This research aims to evaluate the design of the existing website and measures the usability. A well-designed website will help ...

Post-deployment usability evaluation of a radiology workstation

NARCIS (Netherlands)

Jorritsma, Wiard; Cnossen, Fokie; Dierckx, Rudi; Oudkerk, Matthijs; van Ooijen, Peter

2015-01-01

Objective To evaluate the usability of a radiology workstation after deployment in a hospital. Significance In radiology, it is difficult to perform valid pre-deployment usability evaluations due to the heterogeneity of the user group, the complexity of the radiological workflow, and the complexity

Usability Plans and Schemes for Low Fidelity Prototypes

DEFF Research Database (Denmark)

Schultz, Nette; Kirk Sørensen, Jannick; Sørensen, Lene

2006-01-01

Internal report of WP1 task 4 activities from August 2006 to December 2006. This report describes the setup of a usability evaluation framework for evaluating core MAGNET concepts in terms of usability. Initially, these core concepts are identified and modes of operation involving...

Usability of an internet-based platform (Next.Step for adolescent weight management

Directory of Open Access Journals (Sweden)

Pedro Sousa

2015-02-01

Full Text Available OBJECTIVE: The current study evaluates the usability perception of an e-therapeutic platform (supported by electronic processes and communication, aiming to promote the behavior change and to improve the adolescent health status through increased and interactive contact between the adolescent and the clinical staff. METHODS: This was a correlational study with a sample of 48 adolescents (12-18 years who attended a Pediatric Obesity Clinic between January and August of 2012. Participants were invited to access, during 24 weeks, the e-therapeutic multidisciplinary platform (Next.Step in addition to the standard treatment program. A usability questionnaire was administered and the platform performance and utilization indicators were analyzed. RESULTS: The users' perception of satisfaction, efficiency, and effectiveness regarding the Next.Step platform was clearly positive. However, only 54.17% of the enrolled adolescents accessed the platform, with a mean task-completion rate of 14.55% (SD = 18.853. The higher the number of the platform consulted resources, the greater the tendency to enjoy the platform, to consider it exciting and quick, to consider that the time spent in it was useful, to consider the access to information easy, and to login easier. Post-intervention assessment revealed a significant reduction in anthropometric and behavioral variables, including body mass index z-score, waist circumference percentile, hip circumference, and weekly screen time. CONCLUSION: These results highlight the importance of information and communication technologies in the health information access and the healthcare provision. Despite the limited adherence rate, platform users expressed a positive overall perception of its usability and presented a positive anthropometric and behavioral progress.

Usability evaluation of a locomotor therapy device considering different strategies

Directory of Open Access Journals (Sweden)

Langthaler Sonja

2016-09-01

Full Text Available Usability of medical devices is one of the main determining factors in preventing use errors in treatment and strongly correlates to patient safety and quality of treatment. This thesis demonstrates the usability testing and evaluation of a prototype for locomotor therapy of infants. Therefore, based on the normative requirements of the EN 62366, a concept combined of evaluation procedures and assessing methods was created to enable extensive testing and analysis of the different aspects of usability. On the basis of gathered information weak points were identified and appropriate measures were presented to increase the usability and operating safety of the locomotor prototype. The overall outcome showed an usability value of 77.4% and an evaluation score of 6.99, which can be interpreted as “satisfactory”.

Usability Testing for Developing Effective Interactive Multimedia Software: Concepts, Dimensions, and Procedures

Directory of Open Access Journals (Sweden)

Sung Heum Lee

1999-04-01

Full Text Available Usability testing is a dynamic process that can be used throughout the process of developing interactive multimedia software. The purpose of usability testing is to find problems and make recommendations to improve the utility of a product during its design and development. For developing effective interactive multimedia software, dimensions of usability testing were classified into the general categories of: learnability; performance effectiveness; flexibility; error tolerance and system integrity; and user satisfaction. In the process of usability testing, evaluation experts consider the nature of users and tasks, tradeoffs supported by the iterative design paradigm, and real world constraints to effectively evaluate and improve interactive multimedia software. Different methods address different purposes and involve a combination of user and usability testing, however, usability practitioners follow the seven general procedures of usability testing for effective multimedia development. As the knowledge about usability testing grows, evaluation experts will be able to choose more effective and efficient methods and techniques that are appropriate to their goals.

The role of individual differences on perceptions of wearable fitness device trust, usability, and motivational impact.

Science.gov (United States)

Rupp, Michael A; Michaelis, Jessica R; McConnell, Daniel S; Smither, Janan A

2018-07-01

Lack of physical activity is a severe health concern in the United States with fewer than half of all Americans meeting the recommended weekly physical activity guidelines. Although wearable fitness devices can be effective in motivating people to be active, consumers are abandoning this technology soon after purchase. We examined the impact of several user (i.e. personality, age, computer self-efficacy, physical activity level) and device characteristics (trust, usability, and motivational affordances) on the behavioral intentions to use a wearable fitness device. Novice users completed a brief interaction with a fitness device similar to a first purchase experience before completing questionnaires about their interaction. We found computer self-efficacy, physical activity level, as well as personality traits indirectly increased the desire to use a fitness device and influenced the saliency of perceived motivational affordances. Additionally, trust, usability, and perceived motivational affordances were associated with increased intentions to use fitness devices. Copyright © 2018 Elsevier Ltd. All rights reserved.

Inactive nurses in Taiwan: human capital, intention to return to hospital nursing, and incentives for returning.

Science.gov (United States)

Yu, Hsing-Yi; Tang, Fu-In; Chen, I-Ju; Yin, Teresa J C; Chen, Chu-Chieh; Yu, Shu

2016-04-01

To investigate inactive nurses' human capital, intention to return to hospital nursing and incentives for returning. Few studies have discussed the loss of human capital with regard to inactive nurses and how to attract them to return to clinical work. Systematic random sampling was used, with 328 subjects completing the mailed questionnaires, resulting in a response rate of 25.4%. Inactive nurses not only had moderate to high human capital (average years of nursing experience was 10.29, with moderate to high levels of nursing professional commitment and nursing competence) and were young. Forty-three percent of subjects reported intending to return to hospital nursing. Sufficient nurse staffing, greater safety in the working environment, and re-entry preparation programmes were incentives for returning. Recruiting inactive nurses back to hospital work is vital and feasible as inactive nurses had a moderate to high degree of human capital. The most feasible way is offering reasonable working conditions, in particular, providing sufficient staffing, a safe working environment and re-entry preparation programmes. The findings confirm the human capital of inactive nurses and provide concrete directions for nursing managers to follow when recruiting inactive nurses to hospital nursing. © 2015 John Wiley & Sons Ltd.

The role of usability in e-lexicography

Directory of Open Access Journals (Sweden)

André H. du Plessis

2017-05-01

Full Text Available In the development of the metalexicography, the primary focus of metalexicographers was on the development of printed dictionaries. As technology advances, the focus now shifts towards online and electronic products. Tarp (2009:23–24 posits that this shift results in metalexicographic shortcomings. This means that the theories used to create and evaluate dictionaries are not sufficient anymore. Bergenholtz and Bothma (2011:54 show that dictionaries as data carriers are now not only limited to the field of lexicography, but also to information technological fields. For current lexicographers to be successful in the digital age, the theories used in designing, developing and critiquing dictionaries must adapt with regards to current information technological trends, norms and practices. One aspect that must be addressed is the usability of dictionaries and other electronic lexicographic tools. By using usability theories and standards, current metalexicographical principles can be adapted for the digital age in a streamlined fashion. This study aims to show how usability theories and standards can be advantageous for metalexicography and that future electronic metalexicographic endeavours should not be undertaken without considering the usability as part of the theoretical framework.

Privacy Enhancing Keyboard: Design, Implementation, and Usability Testing

Directory of Open Access Journals (Sweden)

Zhen Ling

2017-01-01

Full Text Available To protect users from numerous password inference attacks, we invent a novel context aware privacy enhancing keyboard (PEK for Android touch-based devices. Usually PEK would show a QWERTY keyboard when users input text like an email or a message. Nevertheless, whenever users enter a password in the input box on his or her touch-enabled device, a keyboard will be shown to them with the positions of the characters shuffled at random. PEK has been released on the Google Play since 2014. However, the number of installations has not lived up to our expectation. For the purpose of usable security and privacy, we designed a two-stage usability test and performed two rounds of iterative usability testing in 2016 and 2017 summer with continuous improvements of PEK. The observations from the usability testing are educational: (1 convenience plays a critical role when users select an input method; (2 people think those attacks that PEK prevents are remote from them.

Does a monetary incentive improve the response to a postal questionnaire in a randomised controlled trial? The MINT incentive study

Directory of Open Access Journals (Sweden)

Mt-Isa Shahrul

2009-06-01

Full Text Available Abstract Background Sending a monetary incentive with postal questionnaires has been found to improve the proportion of responders, in research in non-healthcare settings. However, there is little research on use of incentives to improve follow-up rates in clinical trials, and existing studies are inconclusive. We conducted a randomised trial among participants in the Managing Injuries of the Neck Trial (MINT to investigate the effects on the proportion of questionnaires returned and overall non-response of sending a £5 gift voucher with a follow-up questionnaire. Methods Participants in MINT were randomised to receive either: (a a £5 gift voucher (incentive group or (b no gift voucher (no incentive group, with their 4 month or 8 month follow-up questionnaire. We recorded, for each group, the number of questionnaires returned, the number returned without any chasing from the study office, the overall number of non-responders (after all chasing efforts by the study office, and the costs of following up each group. Results 2144 participants were randomised, 1070 to the incentive group and 1074 to the no incentive group. The proportion of questionnaires returned (RR 1.10 (95% CI 1.05, 1.16 and the proportion returned without chasing (RR 1.14 (95% CI 1.05, 1.24 were higher in the incentive group, and the overall non-response rate was lower (RR 0.68 (95% CI 0.53, 0.87. Adjustment for injury severity and hospital of recruitment to MINT made no difference to these results, and there were no differences in results between the 4-month and 8-month follow up questionnaires. Analysis of costs suggested a cost of £67.29 per additional questionnaire returned. Conclusion Monetary incentives may be an effective way to increase the proportion of postal questionnaires returned and minimise loss to follow-up in clinical trials. Trial registration number ISRCTN61305297

A human reliability based usability evaluation method for safety-critical software

International Nuclear Information System (INIS)

Boring, R. L.; Tran, T. Q.; Gertman, D. I.; Ragsdale, A.

2006-01-01

Boring and Gertman (2005) introduced a novel method that augments heuristic usability evaluation methods with that of the human reliability analysis method of SPAR-H. By assigning probabilistic modifiers to individual heuristics, it is possible to arrive at the usability error probability (UEP). Although this UEP is not a literal probability of error, it nonetheless provides a quantitative basis to heuristic evaluation. This method allows one to seamlessly prioritize and identify usability issues (i.e., a higher UEP requires more immediate fixes). However, the original version of this method required the usability evaluator to assign priority weights to the final UEP, thus allowing the priority of a usability issue to differ among usability evaluators. The purpose of this paper is to explore an alternative approach to standardize the priority weighting of the UEP in an effort to improve the method's reliability. (authors)

Development and testing of new upper-limb prosthetic devices: research designs for usability testing.

Science.gov (United States)

Resnik, Linda

2011-01-01

The purposes of this article are to describe usability testing and introduce designs and methods of usability testing research as it relates to upper-limb prosthetics. This article defines usability, describes usability research, discusses research approaches to and designs for usability testing, and highlights a variety of methodological considerations, including sampling, sample size requirements, and usability metrics. Usability testing is compared with other types of study designs used in prosthetic research.

Dynamic Tunnel Usability Study: Format Recommendations for Synthetic Vision System Primary Flight Displays

Science.gov (United States)

Arthur, Jarvis J., III; Prinzel, Lawrence J., III; Kramer, Lynda J.; Bailey, Randall E.

2006-01-01

A usability study evaluating dynamic tunnel concepts has been completed under the Aviation Safety and Security Program, Synthetic Vision Systems Project. The usability study was conducted in the Visual Imaging Simulator for Transport Aircraft Systems (VISTAS) III simulator in the form of questionnaires and pilot-in-the-loop simulation sessions. Twelve commercial pilots participated in the study to determine their preferences via paired comparisons and subjective rankings regarding the color, line thickness and sensitivity of the dynamic tunnel. The results of the study showed that color was not significant in pilot preference paired comparisons or in pilot rankings. Line thickness was significant for both pilot preference paired comparisons and in pilot rankings. The preferred line/halo thickness combination was a line width of 3 pixels and a halo of 4 pixels. Finally, pilots were asked their preference for the current dynamic tunnel compared to a less sensitive dynamic tunnel. The current dynamic tunnel constantly gives feedback to the pilot with regard to path error while the less sensitive tunnel only changes as the path error approaches the edges of the tunnel. The tunnel sensitivity comparison results were not statistically significant.

DESIGNING THE RETURN MIGRATION OF ROMANIAN STUDENTS

Directory of Open Access Journals (Sweden)

Magdalena VELCIU

2017-05-01

Full Text Available Romanian youth migration is an increasing phenomenon, due to subjective and objective factors as economical reasons, professional carrer and increasingly more international competition for talent. In these circumstances, the present article aims to evaluate determinant factors that contribute to the decision of Romanian graduates to return national labour market. We sustain that young Romanians consider carefully and hardly decide their professional future. A particular attention is given to their personal reasons and motivations as well as family and friends network. For designing returning factors we present the results of a questionnaire survey, asking young pupils and students about their future educational way and personal reasons underlying the decision to study in a foreign country and taking into consideration the returning decision. As far international student migration is seen as a first step to migration for work, our work desires to fight for returning home of Romanian well-educated graduates.

Design and Usability Evaluation of Social Mobile Diabetes Management System in the Gulf Region.

Science.gov (United States)

Alanzi, Turki; Istepanian, Robert; Philip, Nada

2016-09-26

The prevalence of diabetes in the Gulf States is one of the highest globally. It is estimated that 20% of the population in the region has been diagnosed with diabetes and according to the International Diabetes Federation (IDF), five of the IDF's "top 10" countries for diabetes prevalence in 2011 and projected for 2030 are in this region. In recent years, there have been an increasing number of clinical studies advocating the use of mobile phone technology for diabetes self-management with improved clinical outcomes. However, there are few studies to date addressing the application of mobile diabetes management in the Gulf region, particularly in the Kingdom of Saudi Arabia (KSA), where there is exponential increase in mobile phone usage and access to social networking. The objective of this paper is to present the design and development of a new mobile health system for social behavioral change and management tailored for Saudi patients with diabetes called Saudi Arabia Networking for Aiding Diabetes (SANAD). A usability study for the SANAD system is presented to validate the acceptability of using mobile technologies among patients with diabetes in the KSA and the Gulf region. The SANAD system was developed using mobile phone technology with diabetes management and social networking modules. For the usability study the Questionnaire for User Interaction Satisfaction was used to evaluate the usability aspect of the SANAD system. A total of 33 users with type 2 diabetes participated in the study. The key modules of the SANAD system consist of (1) a mobile diabetes management module; (2) a social networking module; and (3) a cognitive behavioral therapy module for behavioral change issues. The preliminary results of the usability study indicated general acceptance of the patients in using the system with higher usability rating in patients with type 2 diabetes. We found that the acceptability of the system was high among Saudi patients with diabetes, and ongoing

Users Views about the Usability of Digital Libraries

Science.gov (United States)

Koohang, Alex; Ondracek, James

2005-01-01

This study examined users' views about the usability of digital libraries' current and perceived importance. Age, gender, prior experience with the Internet, college status, and digital library proficiency are the independent variables. Users' current views about the usability of digital libraries and users perceived importance of digital library…

Information users and usability in the digital age

CERN Document Server

Chowdhury, G G

2013-01-01

Gives an overview of the necessary issues relating to information users and the usability of information services in the digital world, including user-centred design, and the characteristics and behaviour of information users. This book helps readers understand why information users and the usability of information services are important.

A Usability Evaluation of Academic Virtual Reference Services

Science.gov (United States)

Chow, Anthony S.; Croxton, Rebecca A.

2014-01-01

This study examined the usability of five virtual reference services--instant messenger chat, e-mail, telephone, text messaging, and Skype videoconferencing--by having 31 undergraduate and graduate students evaluate the usability of the virtual reference services of two different universities. The study's results suggest that user preference and…

UX Professionals’ Definitions of Usability and UX

DEFF Research Database (Denmark)

Rajanen, Dorina; Clemmensen, Torkil; Iivari, Netta

2017-01-01

This paper examines the views of user experience (UX) professionals on the definitions of usability and UX, and compares the findings between countries and within different socio-cultural groups. A mixed-method analysis was employed on data gathered on 422 professionals through a survey in Turkey......, Finland, Denmark, France, and Malaysia. Usability appears to be an established concept, respondents across all countries agreeing on the importance of the ISO 9241-11 definition. There is also a tendency that UX professionals attach organizational perspective to usability. UX professionals diverge when...... defining UX, and there are systematic differences related to socio-cultural conditions. UX professionals in Finland and France incline more towards the definition highlighting the experiential qualities, when compared to Turkey and Malaysia that incline towards the definition reflecting the ease of use...

The dining and tipping behaviour of Black South Africans: a ...

African Journals Online (AJOL)

To target potential black diners, a visitor survey was conducted at the Cape Town International Jazz Festival. A total of 256 usable questionnaires were returned and included in the analysis. Socialisation, gastronomy enjoyment, lifestyle and escape and status were identifi ed as the four motives for dining out. Based on ...

Educational Data Processing Directors' Perceptions of Technological Training Priorities for School Administrators.

Science.gov (United States)

Bozeman, W. C.; Spuck, D. W.

Results of a survey of school district data processing directors' attitudes toward the content of technology curriculum in educational administrator training programs are presented in this paper. Questionnaires sent to 152 large school districts yielded 78 usable returns, a 51 percent response rate. Respondents rated the following topics as most…

Integrating discount usability in scrum development process in Ethiopia

DEFF Research Database (Denmark)

Teka, Degif; Dittrich, Y.; Kifle, Mesfin

2017-01-01

be adapted and integrated into the Scrum-agile development with especial emphasis on the Ethiopian context. The research aims at adapting software engineering and ICT development methods to the specific situation and integrating user-centered design (UCD) and lightweight usability methods into agile...... end users and developers. Culturally adapted user pair testing and heuristic evaluation supported usability testing and supported developers in getting early feedback. Integrated approach of discount usability with the Scrum process has been developed and evaluated first with the involved...

A framework for characterizing usability requirements elicitation and analysis methodologies (UREAM)

NARCIS (Netherlands)

Trienekens, J.J.M.; Kusters, R.J.; Mannaert, H.

2012-01-01

Dedicated methodologies for the elicitation and analysis of usability requirements have been proposed in literature, usually developed by usability experts. The usability of these approaches by non-expert software engineers is not obvious. In this paper, the objective is to support developers and

A Longitudinal Study of Usability in Health Care - Does Time Heal?

DEFF Research Database (Denmark)

Kjeldskov, Jesper; Skov, Mikael B.; Stage, Jan

2007-01-01

for 15 months, we repeated the evaluation. Our aim was to inquire into the nature of usability problems experienced by novice and expert users, and to see to what extend usability problems of a health care information system may or may not disappear over time, as the nurses get more familiar......We report from a longitudinal laboratory-based usability evaluation of a health care information system. A usability evaluation was conducted with novice users when an electronic patient record system was being deployed in a large hospital. After the nurses had used the system in their daily work...... with it – if time heals poor design. On the basis of our study, we present findings on the usability of the electronic patient system as experienced by the nurses at these two different points in time and discuss implications for evaluating usability in health care....

Implementing a collaborative virtual environment — specification for a usability metamodel

Directory of Open Access Journals (Sweden)

Maria L Villegas R

2009-01-01

Full Text Available This research presents the results of the first phase of a macro-project for constructing a collaborative virtual environment. It was aimed at selecting a graphical interface from five proposed for such environment, considering each one’s level of usability. Seve- ral standards of usability and user-centered design patterns were studied for specifying interface measurment criteria for speci- fying a usability metamodel; this defined the variables and rules to be taken into accout when measuring graphic user interface (GUI usability level for collaborative virtual environments. The use of metaphors when specifying graphic user interfaces is also briefly looked at as a source of new usability and satisfaction related to such interface use.

Usability evaluation of a clinical decision support tool for osteoporosis disease management

Directory of Open Access Journals (Sweden)

Newton David

2010-12-01

Full Text Available Abstract Background Osteoporosis affects over 200 million people worldwide at a high cost to healthcare systems. Although guidelines are available, patients are not receiving appropriate diagnostic testing or treatment. Findings from a systematic review of osteoporosis interventions and a series of focus groups were used to develop a functional multifaceted tool that can support clinical decision-making in osteoporosis disease management at the point of care. The objective of our study was to assess how well the prototype met functional goals and usability needs. Methods We conducted a usability study for each component of the tool--the Best Practice Recommendation Prompt (BestPROMPT, the Risk Assessment Questionnaire (RAQ, and the Customised Osteoporosis Education (COPE sheet--using the framework described by Kushniruk and Patel. All studies consisted of one-on-one sessions with a moderator using a standardised worksheet. Sessions were audio- and video-taped and transcribed verbatim. Data analysis consisted of a combination of qualitative and quantitative analyses. Results In study 1, physicians liked that the BestPROMPT can provide customised recommendations based on risk factors identified from the RAQ. Barriers included lack of time to use the tool, the need to alter clinic workflow to enable point-of-care use, and that the tool may disrupt the real reason for the visit. In study 2, patients completed the RAQ in a mean of 6 minutes, 35 seconds. Of the 42 critical incidents, 60% were navigational and most occurred when the first nine participants were using the stylus pen; no critical incidents were observed with the last six participants that used the touch screen. Patients thought that the RAQ questions were easy to read and understand, but they found it difficult to initiate the questionnaire. Suggestions for improvement included improving aspects of the interface and navigation. The results of study 3 showed that most patients were able

The Usability Analysis of An E-Learning Environment

Directory of Open Access Journals (Sweden)

Fulya TORUN

2015-10-01

Full Text Available In this research, an E-learning environment is developed for the teacher candidates taking the course on Scientific Research Methods. The course contents were adapted to one of the constructivist approach models referred to as 5E, and an expert opinion was received for the compliance of this model. An usability analysis was also performed to determine the usability of the e-learning environment. The participants of the research comprised 42 teacher candidates. The mixed method was used in the research. 3 different data collection tools were used in order to measure the three basic concepts of usability analyses, which are the dimensions of effectiveness, efficiency and satisfaction. Two of the data collection tools were the scales developed by different researchers and were applied with the approval received from the researchers involved. On the other hand, the usability test as another data tool was prepared by the researchers who conducted this study for the purpose of determining the participants’ success in handling the twelve tasks assigned to them with respect to the use of elearning environment, the seconds they spent on that environment and the number of clicks they performed. Considering the results of the analyses performed within the data obtained, the usability of the developed e-learning environment proved to be at a higher rate.

Usability Evaluation of An Electronic Medication Administration Record (eMAR) Application

Science.gov (United States)

Guo, J.; Iribarren, S.; Kapsandoy, S.; Perri, S.; Staggers, N.

2011-01-01

Background Electronic medication administration records (eMARs) have been widely used in recent years. However, formal usability evaluations are not yet available for these vendor applications, especially from the perspective of nurses, the largest group of eMAR users. Objective To conduct a formal usability evaluation of an implemented eMAR. Methods Four evaluators examined a commercial vendor eMAR using heuristic evaluation techniques. The evaluators defined seven tasks typical of eMAR use and independently evaluated the application. Consensus techniques were used to obtain 100% agreement of identified usability problems and severity ratings. Findings were reviewed with 5 clinical staff nurses and the Director of Clinical Informatics who verified findings with a small group of clinical nurses. Results Evaluators found 60 usability problems categorized into 233 heuristic violations. Match, Error, and Visibility heuristics were the most frequently violated. Administer Medication and Order and Modify Medications tasks had the highest number of heuristic violations and usability problems rated as major or catastrophic. Conclusion The high number of usability problems could impact the effectiveness, efficiency and satisfaction of nurses’ medication administration activities and may include concerns about patient safety. Usability is a joint responsibility between sites and vendors. We offer a call to action for usability evaluations at all sites and eMAR application redesign as necessary to improve the user experience and promote patient safety. PMID:23616871

A Usability Evaluation Model for Academic Library Websites: Efficiency, Effectiveness and Learnability

Directory of Open Access Journals (Sweden)

Soohyung Joo

2011-12-01

Full Text Available Purpose – This paper aimed to develop a usability evaluation model and associated survey tool in the context of academic libraries. This study not only proposed a usability evaluation model but also a practical survey tool tailored to academic library websites. Design/methodology – A usability evaluation model has been developed for academic library websites based on literature review and expert consultation. Then, the authors verified the reliability and validity of the usability evaluation model empirically using the survey data from actual users. Statistical analysis, such as descriptive statistics, internal consistency test, and a factor analysis, were applied to ensure both the reliability and validity of the usability evaluation tool. Findings – From the document analysis and expert consultation, this study identified eighteen measurement items to survey the three constructs of the usability, effectiveness, efficiency, and learnability, in academic library websites. The evaluation tool was then validated with regard to data distribution, reliability, and validity. The empirical examination based on 147 actual user responses proved the survey evaluation tool suggested herein is acceptable in assessing academic library website usability. Originality/Value – This research is one of the few studies to engender a practical survey tool in evaluating library website usability. The usability model and corresponding survey tool would be useful for librarians and library administrators in academic libraries who plan to conduct a usability evaluation involving large sample.

Use of Online Machine Translation for Nursing Literature: A Questionnaire-Based Survey

Science.gov (United States)

Anazawa, Ryoko; Ishikawa, Hirono; Takahiro, Kiuchi

2013-01-01

Background: The language barrier is a significant obstacle for nurses who are not native English speakers to obtain information from international journals. Freely accessible online machine translation (MT) offers a possible solution to this problem. Aim: To explore how Japanese nursing professionals use online MT and perceive its usability in reading English articles and to discuss what should be considered for better utilisation of online MT lessening the language barrier. Method: In total, 250 randomly selected assistants and research associates at nursing colleges across Japan answered a questionnaire examining the current use of online MT and perceived usability among Japanese nurses, along with the number of articles read in English and the perceived language barrier. The items were rated on Likert scales, and t-test, ANOVA, chi-square test, and Spearman’s correlation were used for analyses. Results: Of the participants, 73.8% had used online MT. More than half of them felt it was usable. The language barrier was strongly felt, and academic degrees and English proficiency level were associated factors. The perceived language barrier was related to the frequency of online MT use. No associated factor was found for the perceived usability of online MT. Conclusion: Language proficiency is an important factor for optimum utilisation of MT. A need for education in the English language, reading scientific papers, and online MT training was indicated. Cooperation with developers and providers of MT for the improvement of their systems is required. PMID:23459140

Workshop on cultural usability and human work interaction design

DEFF Research Database (Denmark)

Clemmensen, Torkil; Ørngreen, Rikke; Roese, Kerstin

2008-01-01

it into interaction design. The workshop will present current research into cultural usability and human work interaction design. Cultural usability is a comprehensive concept, which adheres to all kinds of contexts in which humans are involved (private family, work, public and private organizations, nature......, Workplace observation, Think-Aloud Usability Test, etc. These techniques often give - seemingly - similar results when applied in diverse cultural settings, but experience shows that we need a deep understanding of the cultural, social and organizational context to interpret the results, and to transform...

Usability Evaluation Method for Agile Software Development

Directory of Open Access Journals (Sweden)

Saad Masood Butt

2015-02-01

Full Text Available Agile methods are the best fit for tremendously growing software industry due to its flexible and dynamic nature. But the software developed using agile methods do meet the usability standards? To answer this question we can see that majority of agile software development projects currently involve interactive user interface designs, which can only be possible by following User Centered Design (UCD in agile methods. The question here is, how to integrate UCD with agile models. Both Agile models and UCD are iterative in nature but agile models focus on coding and development of software; whereas, UCD focuses on user interface of the software. Similarly, both of them have testing features where the agile model involves automated tested code while UCD involves an expert or a user to test the user interface. In this paper, a new agile usability model is proposed and the evaluation is of the proposed model is presented by practically implementing it in three real life projects. . Key results from these projects clearly show: the proposed agile model incorporates usability evaluation methods, improves the relationship between usability experts to work with agile software experts; in addition, allows agile developers to incorporate the result from UCD into subsequent interactions.

Metrically adjusted questionnaires can provide more information for scientists- an example from the tourism.

Science.gov (United States)

Sindik, Joško; Miljanović, Maja

2017-03-01

The article deals with the issue of research methodology, illustrating the use of known research methods for new purposes. Questionnaires that originally do not have metric characteristics can be called »handy questionnaires«. In this article, the author is trying to consider the possibilities of their improved scientific usability, which can be primarily ensured by improving their metric characteristics, consequently using multivariate instead of univariate statistical methods. In order to establish the base for the application of multivariate statistical procedures, the main idea is to develop strategies to design measurement instruments from parts of the handy questionnaires. This can be accomplished in two ways: before deciding upon the methods for data collection (redesigning the handy questionnaires) and before the collection of the data (a priori) or after the data has been collected, without modifying the questionnaire (a posteriori). The basic principles of applying these two strategies of the metrical adaptation of handy questionnaires are described.

Users' performance in lab and non-lab environments through online usability testing:A case of evaluating the usability of digital academic libraries' websites

OpenAIRE

Alharbi, Abeer; Mayhew, Pam

2015-01-01

The factors related to the environment in which users operate may be of a vital importance when trying to understand how they experience a particular system. It is required that we find out how we can get to know those factors to investigate if they affect the users' performance in usability testing. An online usability study has emerged that can be attempted by a large, varied pool of users' anywhere with an Internet connection. Would the usage of an online usability study help to give compr...

Software Usability: Concepts, Attributes and Associated Health Problems

Directory of Open Access Journals (Sweden)

Grīnberga Sabīne

2016-10-01

Full Text Available Digital technologies have opened a large set of opportunities for new electronic services (e-commerce, e-health, e-studies etc.. There are many considerations that need to be made when programmers are building new application software or system software. The software needs to be attractive enough that people want to look at it. It also needs to contain all necessary information that developers want to share with their readers (customers, users in order to help them achieve the objective for which they came to their website, use their software, or interact with their teaching packages. The oversupply of e-services products has created a need for usability research and development. “Usability means making products and systems easier to use, and matching them more closely to user needs and requirements”. Usability is a key concept of the human-computer interface and is concerned with making computer systems easy to learn and easy to use through a user-centered design process. The in-depth understanding of usability concepts and processes are critical for large-scale acceptance of new e-services and knowledge productivity. Poorly designed software can be extremely annoying to users. Smith and Mayes state that „usability is now recognised as a vital determining factor in the success of any new computer system or computer-based service”. Studies have shown that the main health problems of computer users are repetitive strain injuries, visual discomfort and stress-related disorders. Beside other risk factors, such as poor workstation design, uncomfortable work postures, long hours of computer use every day, stress, etc., also poor design and usability of the computer systems, as well as computer technical problems, add to the pressure felt by the user, which may in turn cause stress-related disorders.

Usability Testing of an Academic Library Web Site: A Case Study.

Science.gov (United States)

Battleson, Brenda; Booth, Austin; Weintrop, Jane

2001-01-01

Discusses usability testing as a tool for evaluating the effectiveness and ease of use of academic library Web sites; considers human-computer interaction; reviews major usability principles; and explores the application of formal usability testing to an existing site at the University at Buffalo (NY) libraries. (Author/LRW)

Return to Golf After Lumbar Fusion.

Science.gov (United States)

Shifflett, Grant D; Hellman, Michael D; Louie, Philip K; Mikhail, Christopher; Park, Kevin U; Phillips, Frank M

Spinal fusion surgery is being increasingly performed, yet few studies have focused on return to recreational sports after lumbar fusion and none have specifically analyzed return to golf. Most golfers successfully return to sport after lumbar fusion surgery. Case series. Level 4. All patients who underwent 1- or 2-level primary lumbar fusion surgery for degenerative pathologies performed by a single surgeon between January 2008 and October 2012 and had at least 1-year follow-up were included. Patients completed a specifically designed golf survey. Surveys were mailed, given during follow-up clinic, or answered during telephone contact. A total of 353 patients met the inclusion and exclusion criteria, with 200 responses (57%) to the questionnaire producing 34 golfers. The average age of golfers was 57 years (range, 32-79 years). In 79% of golfers, preoperative back and/or leg pain significantly affected their ability to play golf. Within 1 year from surgery, 65% of patients returned to practice and 52% returned to course play. Only 29% of patients stated that continued back/leg pain limited their play. Twenty-five patients (77%) were able to play the same amount of golf or more than before fusion surgery. Of those providing handicaps, 12 (80%) reported the same or an improved handicap. More than 50% of golfers return to on-course play within 1 year of lumbar fusion surgery. The majority of golfers can return to preoperative levels in terms of performance (handicap) and frequency of play. This investigation offers insight into when golfers return to sport after lumbar fusion surgery and provides surgeons with information to set realistic expectations postoperatively.

Direct Integration: Training Software Developers to Conduct Usability Evaluations

DEFF Research Database (Denmark)

Skov, Mikael B.; Stage, Jan

2008-01-01

is based on an empirical study where 36 teams with a total of 234 first-year university students on software development and design educations were trained in a simple approach for user-based website usability testing that was taught in a 40 hour course. This approach supported them in planning, conducting......Many improvements of the interplay between usability evaluation and software development rely either on better methods for conducting usability evaluations or on better formats for presenting evaluation results in ways that are useful for software designers and developers. Both approaches involve...... a complete division of work between developers and evaluators, which is an undesirable complexity for many software development projects. This paper takes a different approach by exploring to what extent software developers and designers can be trained to carry out their own usability evaluations. The paper...

Social Context in Usability Evaluations: Concepts, Processes and Products

DEFF Research Database (Denmark)

Jensen, Janne Jul

social context is considered important, only little research has been done to identify how it influences usability evaluations. In this thesis I explore how social context affects the process and product of a usability evaluation and explain the findings in terms of the theory of behaviour settings...... leader) and non-operatives (members, spectators, neutrals and potentials) from the theory of behaviour settings to usability evaluations generates an understanding and create an awareness of the level of power possessed by each of the participants in the social context. 2. On the operative level...... and a field experiment. Findings from these activities are presented in five published paper contributions. I furthermore introduce the theory of behaviour settings as a tool to help characterise the key concepts of social context which, together with an understanding of usability evaluations, provide...

ISLAMIC HUMAN RESOURCE PRACTICES AND ORGANIZATIONAL PERFORMANCE: A PRELIMINARY FINDING OF ISLAMIC ORGANIZATIONS IN MALAYSIA

OpenAIRE

Ilhaamie Abdul Ghani Azmi

2010-01-01

At the moment, there are lots of studies on conventional human resource practices. However, there are quite a few studies done on Islamic human resource practices. Using simple random sampling technique, final copies of questionnaires were sent to 300 Islamic organizations. However, only 114 questionnaires were returned and 111 were usable. These Islamic organizations implement Islamic human resource practices due to Islam; the religion is the way of life, type of their organizations and orga...

Statistics of return intervals between long heartbeat intervals and their usability for online prediction of disorders

International Nuclear Information System (INIS)

Bogachev, Mikhail I; Bunde, Armin; Kireenkov, Igor S; Nifontov, Eugene M

2009-01-01

We study the statistics of return intervals between large heartbeat intervals (above a certain threshold Q) in 24 h records obtained from healthy subjects. We find that both the linear and the nonlinear long-term memory inherent in the heartbeat intervals lead to power-laws in the probability density function P Q (r) of the return intervals. As a consequence, the probability W Q (t; Δt) that at least one large heartbeat interval will occur within the next Δt heartbeat intervals, with an increasing elapsed number of intervals t after the last large heartbeat interval, follows a power-law. Based on these results, we suggest a method of obtaining a priori information about the occurrence of the next large heartbeat interval, and thus to predict it. We show explicitly that the proposed method, which exploits long-term memory, is superior to the conventional precursory pattern recognition technique, which focuses solely on short-term memory. We believe that our results can be straightforwardly extended to obtain more reliable predictions in other physiological signals like blood pressure, as well as in other complex records exhibiting multifractal behaviour, e.g. turbulent flow, precipitation, river flows and network traffic.

Dogmas in the assessment of usability evaluation methods

DEFF Research Database (Denmark)

Hornbæk, Kasper

2010-01-01

Usability evaluation methods (UEMs) are widely recognised as an essential part of systems development. Assessments of the performance of UEMs, however, have been criticised for low validity and limited reliability. The present study extends this critique by describing seven dogmas in recent work ...... research approaches that may help move beyond the dogmas. In particular, we emphasise detailed studies of evaluation processes, assessments of the impact of UEMs on design carried out in real-world systems development and analyses of how UEMs may be combined......Usability evaluation methods (UEMs) are widely recognised as an essential part of systems development. Assessments of the performance of UEMs, however, have been criticised for low validity and limited reliability. The present study extends this critique by describing seven dogmas in recent work...... on UEMs. The dogmas include using inadequate procedures and measures for assessment, focusing on win-lose outcomes, holding simplistic models of how usability evaluators work, concentrating on evaluation rather than on design and working from the assumption that usability problems are real. We discuss...

On the assessment of usability testing methods for children

NARCIS (Netherlands)

Markopoulos, P.; Bekker, M.M.

2003-01-01

The paper motivates the need to acquire methodological knowledge for involving children as test users in usability testing. It introduces a methodological framework for delineating comparative assessments of usability testing methods for children participants. This framework consists in three

Exploring the Usability of Mobile Apps Supporting Radiologists' Training in Diagnostic Decision Making.

Science.gov (United States)

Kim, Min Soon; Aro, Michael R; Lage, Kraig J; Ingalls, Kevin L; Sindhwani, Vivek; Markey, Mia K

2016-03-01

The objective of this study was to conduct a usability evaluation of mobile apps for supporting education and training in radiologic diagnostic decision-making processes. Of 381 mobile apps available at two major stores (Google Play and iTunes), eight iOS apps were selected for laboratory-based usability tests. Six staff radiologists completed eight app-specific task sets, using a think-aloud strategy. The triangular methods approach included quantitative performance measures, System Usability Scale (SUS), and qualitative thematic analysis using heuristic usability principles of usability issues. Overall, radiologists achieved higher than 70% success, with favorable SUS scores, in completing the tasks for seven of the eight apps. However, task success rate and SUS score had a weak relation (r = 0.23), indicating that the perceived usability may not reflect the holistic usability of the app. Task analysis and self-report revealed 108 usability issues, which were condensed to 55 unique issues and categorized by nine usability themes and mapped to ten usability heuristics. Nonintuitive functionality (eg, nonintuitive or misleading labels) was the most frequent theme observed, leading to inefficient navigation. These usability findings were consistent with the 13 improvements the radiologists suggested. This study demonstrates the feasibility of usability evaluation of radiology mobile apps and suggests potential improvements in the development of radiology mobile apps. This study also suggests that proficiency with mobile devices may not be equivalent to being an expert user, proficient in using the apps. Copyright © 2016 American College of Radiology. Published by Elsevier Inc. All rights reserved.

Unmet Dental Needs and Barriers to Dental Care among Children with Autism Spectrum Disorders

Science.gov (United States)

Lai, Bien; Milano, Michael; Roberts, Michael W.; Hooper, Stephen R.

2012-01-01

Mail-in pilot-tested questionnaires were sent to a stratified random sample of 1,500 families from the North Carolina Autism Registry. Multivariate logistic regression analysis was used to determine the significance of unmet dental needs and other predictors. Of 568 surveys returned (Response Rate = 38%), 555 were complete and usable. Sixty-five…

Trends in Funding Selected Graduate Professional Programs in a Private Urban University: An Exploratory Study.

Science.gov (United States)

Friedman, William Marshall

From the 1950's to the 1970's, graduate student tuition funding trends at Saint Louis University were studied for the business administration, education, law, and medicine programs. Administration of a questionnaire to graduate degree recipients resulted in a return of 1,453 usable responses. The most important external source for tuition funding…

Usability of Videogame-Based Dexterity Training in the Early Rehabilitation Phase of Stroke Patients: A Pilot Study.

Science.gov (United States)

Vanbellingen, Tim; Filius, Suzanne J; Nyffeler, Thomas; van Wegen, Erwin E H

2017-01-01

Approximately 70-80% of stroke survivors have limited activities of daily living, mainly due to dexterous problems. Videogame-based training (VBT) along with virtual reality seems to be beneficial to train upper limb function. To evaluate the usability of VBT using the Leap Motion Controller (LMC) to train fine manual dexterity in the early rehabilitation phase of stroke patients as an add-on to conventional therapy. Additionally, this study aimed to estimate the feasibility and potential efficacy of the VBT. During 3 months, 64 stroke patients were screened for eligibility, 13 stroke patients were included (4 women and 9 men; age range: 24-91 years; mean time post stroke: 28.2 days). Nine sessions of 30 min VBT, three times per week as an add-on to conventional therapy with stroke inpatients. Primary outcome was the usability of the system measured with the System Usability Scale. Secondary outcomes concerning feasibility were the compliance rate calculated from the total time spent on the intervention (TT) compared to planned time, the opinion of participants via open-end questions, and the level of active participation measured with the Pittsburgh Rehabilitation Participation Scale. Regarding the potential efficacy secondary outcomes were: functional dexterity measured with the Nine Hole Peg Test (NHPT), subjective dexterity measured with the Dexterity Questionnaire 24, grip strength measured with the Jamar dynamometer, and motor impairment of the upper limb measured with the Fugl-Meyer Upper Extremity (FM-UE) scale. Primarily, the usability of the system was good to excellent. The patient's perception of usability remained stable over a mean period of 3 weeks of VBT. Secondly, the compliance rate was good, and the level of active participation varied between good and very good. The opinion of the participants revealed that despite individual differences, the overall impression of the therapy and device was good. Patients showed significant

Usability of Videogame-Based Dexterity Training in the Early Rehabilitation Phase of Stroke Patients: A Pilot Study

Directory of Open Access Journals (Sweden)

Tim Vanbellingen

2017-12-01

Full Text Available BackgroundApproximately 70–80% of stroke survivors have limited activities of daily living, mainly due to dexterous problems. Videogame-based training (VBT along with virtual reality seems to be beneficial to train upper limb function.ObjectiveTo evaluate the usability of VBT using the Leap Motion Controller (LMC to train fine manual dexterity in the early rehabilitation phase of stroke patients as an add-on to conventional therapy. Additionally, this study aimed to estimate the feasibility and potential efficacy of the VBT.MethodsDuring 3 months, 64 stroke patients were screened for eligibility, 13 stroke patients were included (4 women and 9 men; age range: 24–91 years; mean time post stroke: 28.2 days.InterventionNine sessions of 30 min VBT, three times per week as an add-on to conventional therapy with stroke inpatients.Outcome measuresPrimary outcome was the usability of the system measured with the System Usability Scale. Secondary outcomes concerning feasibility were the compliance rate calculated from the total time spent on the intervention (TT compared to planned time, the opinion of participants via open-end questions, and the level of active participation measured with the Pittsburgh Rehabilitation Participation Scale. Regarding the potential efficacy secondary outcomes were: functional dexterity measured with the Nine Hole Peg Test (NHPT, subjective dexterity measured with the Dexterity Questionnaire 24, grip strength measured with the Jamar dynamometer, and motor impairment of the upper limb measured with the Fugl-Meyer Upper Extremity (FM-UE scale.ResultsPrimarily, the usability of the system was good to excellent. The patient’s perception of usability remained stable over a mean period of 3 weeks of VBT. Secondly, the compliance rate was good, and the level of active participation varied between good and very good. The opinion of the participants revealed that despite individual differences, the overall impression

Preoperative predictors of returning to work following primary total knee arthroplasty.

Science.gov (United States)

Styron, Joseph F; Barsoum, Wael K; Smyth, Kathleen A; Singer, Mendel E

2011-01-05

There is little in the literature to guide clinicians in advising patients regarding their return to work following a primary total knee arthroplasty. In this study, we aimed to identify which factors are important in estimating a patient's time to return to work following primary total knee arthroplasty, how long patients can anticipate being off from work, and the types of jobs to which patients are able to return following primary total knee arthroplasty. A prospective cohort study was performed in which patients scheduled for a primary total knee arthroplasty completed a validated questionnaire preoperatively and at four to six weeks, three months, and six months postoperatively. The questionnaire assessed the patient's occupational physical demands, ability to perform job responsibilities, physical status, and motivation to return to work as well as factors that may impact his or her recovery and other workplace characteristics. Two survival analysis models were constructed to evaluate the time to return to work either at least part-time or full-time. Acceleration factors were calculated to indicate the relative percentage of time until the patient returned to work. The median time to return to work was 8.9 weeks. Patients who reported a sense of urgency about returning to work were found to return in half the time taken by other employees (acceleration factor = 0.468; p mental health scores (acceleration factor = 0.891), higher physical function scores (acceleration factor = 0.809), higher Functional Comorbidity Index scores (acceleration factor = 0.914), and a handicap accessible workplace (acceleration factor = 0.736). A slower return to work was associated with having less pain preoperatively (acceleration factor = 1.132), having a more physically demanding job (acceleration factor = 1.116), and receiving Workers' Compensation (acceleration factor = 4.360). Although the physical demands of a patient's job have a moderate influence on the patient's ability

Evaluation of Virtual Teaching-Learning Environments based on usability standards

Directory of Open Access Journals (Sweden)

Jose I. Cocunubo-Suarez

2018-01-01

Full Text Available The main objective of this review article is to determine the necessary sub-characteristics or aspects for the evaluation of Virtual Teaching-Learning Environments (VTLEs as final or finished products based on ISO 9126, 14598 and 25000-SQuaRE standards. A systematic information search was carried out. A total of 108 documents were retrieved about subjects such as web usability, virtual learning environments, usability, educational software, educational web evaluation, usability evaluation and web usability evaluation. Out of the 108 documents, 70 were selected by inclusion and exclusion analysis. The eight subfeatures of greater statistical frequency were identified among the subset of documents and then integrated as a proposal for standard 25000-SQuaRE.

Game usability advancing the player experience

CERN Document Server

Isbister, Katherine

2008-01-01

I. What is usability and why should I care?A. Overview chapter Isbister and Schaffer (Editors)Introduces key concepts and positions book for primary audiences: game developers andstudents aspiring to work in game development. Addresses key concerns that developersmay have about adopting usability, and sets a broad road map of what is to come in thebook.B. Interview with Tobi Saulnier of 1st PlayableA discussion with the CEO of a small game studio about why and how she uses usabilitytechniques in her development.C. Interview with Don Norman of Nielsen Norman groupA discussion with one of the pr

The STEP database through the end-users eyes--USABILITY STUDY.

Science.gov (United States)

Salunke, Smita; Tuleu, Catherine

2015-08-15

The user-designed database of Safety and Toxicity of Excipients for Paediatrics ("STEP") is created to address the shared need of drug development community to access the relevant information of excipients effortlessly. Usability testing was performed to validate if the database satisfies the need of the end-users. Evaluation framework was developed to assess the usability. The participants performed scenario based tasks and provided feedback and post-session usability ratings. Failure Mode Effect Analysis (FMEA) was performed to prioritize the problems and improvements to the STEP database design and functionalities. The study revealed several design vulnerabilities. Tasks such as limiting the results, running complex queries, location of data and registering to access the database were challenging. The three critical attributes identified to have impact on the usability of the STEP database included (1) content and presentation (2) the navigation and search features (3) potential end-users. Evaluation framework proved to be an effective method for evaluating database effectiveness and user satisfaction. This study provides strong initial support for the usability of the STEP database. Recommendations would be incorporated into the refinement of the database to improve its usability and increase user participation towards the advancement of the database. Copyright © 2015 Elsevier B.V. All rights reserved.

Usability Problem Identification in Culturally Diverse Settings

DEFF Research Database (Denmark)

Clemmensen, Torkil

2012-01-01

There are indications that established methods for evaluating information system usability that have been developed for use in, e.g. Europe or the USA, fail to give reliable results in countries such as India, China or Malaysia. This paper presents the theoretical background, related work...... and a definition of culture that should be useful for studies of multiple-country usability testing. This includes a discussion of cultural fit and the consequences of cultural (in)consistencies between stakeholders in system development and use. As an illustrative example of the kind of academic research...... that needs to be done, a pilot study is described. The pilot study exemplifies themes to explore, who should be participants and where should the study be done, how to find examples of multiple-country usability testing, how to collect data and how to analyse that data and what kind of results and discussion...

Examining the Use of Usability Results in a Software Development Company

DEFF Research Database (Denmark)

Høegh, Rune Thaarup; Stage, Jan

2004-01-01

This paper presents the first results of a study on a usability evaluation for a Danish software development company. The use of the results from the usability evaluation is examined through interviews with two developers from the software company. It is through an interview with a project leader...... from the company found that the traditional usability report plays a very little role for the development team. Initial results suggest that textual feedback proves more valuable when accompanied with video and oral feedback.......This paper presents the first results of a study on a usability evaluation for a Danish software development company. The use of the results from the usability evaluation is examined through interviews with two developers from the software company. It is through an interview with a project leader...

Wireless application guidelines for usability design and evaluation for developing countries

International Nuclear Information System (INIS)

Khoja, S.A.; Ursani, A.A.; Ali, A.

2009-01-01

The aim of this paper is to provide guidelines for designing wireless applications. These guidelines are developed with the help of Human Computer Interaction based Usability Evaluation surveys and tests results. These guidelines will help in making wireless applications more usable and attractive for users and will help designers to plan effective interactive applications. The guidelines presented in the paper have been derived from the results of surveys, usability tests and SET (Summative Evaluation Tests) carried out over 200 people of Karachi, Pakistan, from different walks of life with different academic and professional backgrounds, making imperative suggestions not only to improve the usability of exciting features given in wireless and mobile products, but also provide suggestions to improve usability of basic components such as, text, navigation, interactivity, multimedia, control and behavior. (author)

Evaluating Distributed Usability: the role of user interfaces in an activity system

Directory of Open Access Journals (Sweden)

Lejla Vrazalic

2003-11-01

Full Text Available Traditional definitions of usability localise this fundamental Human Computer Interaction (HCI concept in the user interface and reduce it to a variety of qualitative and quantitative attributes of the computer system. This simplistic view of usability has been used as the basis for developing design and evaluation methods in the discipline. This paper argues that, as a result, HCI methods are ineffective and suffer from various shortcomings. It is proposed that the notion of usability must be extended to include contextual factors, and viewed as being distributed across an activity system. Adopting this notion of distributed usability then requires a review of existing HCI methods. Usability testing, as a complete and self-contained HCI method, was chosen for this purpose, and the result, a distributed usability evaluation method (DUEM, is presented in this paper.

IT investment decision making : Usability of a normative model

NARCIS (Netherlands)

Wijnhoven, Alphonsus B.J.M.; Heerkens, Johannes M.G.

This article analyzes the usability of a multi-criteria decision analysis based on a real options AHP (ROAHP) method for IT-investment decisions. The study presents ROAHP to Chief Information Officers (CIO’s) and collects their opinions on prerequisites for usability, strengths and weaknesses. To

Discovering the User: A Practical Glance at Usability Testing.

Science.gov (United States)

Campbell, Nicole; Walbridge, Sharon; Chisman, Janet; Diller, Karen R.

1999-01-01

This interview focuses on usability testing, one method for evaluating whether library Web sites are useful for users. Discussion includes: benefits and drawbacks of usability testing; why it is important; lessons learned from testing; advice for someone interested in doing a study; and recommendations. (AEF)

Training Software Developers in Usability Engineering: A Literature Review

DEFF Research Database (Denmark)

Bruun, Anders

2010-01-01

. This paper presents a comprehensive literature study of research conducted in this area, where 129 papers are analyzed in terms of research focus, empirical basis, types of training participants and training costs. Findings show a need for further empirical research regarding long term effects of training...... to fund usability specialists or comprehensive consultancy. Training of non-usability personnel in critical usability engineering methods has the potential of easing these challenges. It is, however, unknown how much and what kind of research that has been committed to novice training in UE methods......, training costs and training in user based evaluation methods....

Taking Part: Registered Nurses and the Labour Market in 1997.

Science.gov (United States)

Seccombe, I.; Smith, G.

The labor market participation, pay, job satisfaction, employment patterns, and turnover of registered nurses in the United Kingdom were examined through an analysis of data from the 1997 Royal College of Nursing (RCN) Survey. Of the random sample of 5,984 nurses from the RCN membership records surveyed, 4,288 (72%) returned usable questionnaires.…

The evaluator effect in usability studies: Problem detection and severity judgments

DEFF Research Database (Denmark)

Jacobsen, Niels Ebbe; Hertzum, Morten; John, Bonnie E.

1998-01-01

Usability studies are commonly used in industry and applied in research as a yardstick for other usability evaluation methods. Though usability studies have been studied extensively, one potential threat to their reliability has been left virtually untouched: the evaluator effect. In this study......, four evaluators individually analyzed four videotaped usability test sessions. Only 20% of the 93 detected problems were detected by all evaluators, and 46% were detected by only a single evaluator. From the total set of 93 problems the evaluators individually selected the ten problems they considered...... most severe. None of the selected severe problems appeared on all four evaluators’ top-10 lists, and 4 of the 11 problems that were considered severe by more than one evaluator were only detected by one or two evaluators. Thus, both detection of usability problems and selection of the most severe...

Usability testing of interaction components: taking the message exchange as a measure of usability

NARCIS (Netherlands)

Brinkman, W.P.; Haakma, R.; Bouwhuis, D.G.; Jacob, R.J.K.; Limbourg, Q; Vanderdonckt, J.

2004-01-01

Component-based Software Engineering (CBSE) is concerned with the development of systems from reusable parts (components), and the development and maintenance of these parts. This study addresses the issue of usability testing in a CBSE environment, and specifically automatically measuring the

Usability in product development practice; an exploratory case study comparing four markets.

Science.gov (United States)

van Kuijk, Jasper; van Driel, Liesbeth; van Eijk, Daan

2015-03-01

This study explored how usability was dealt with in four product development organizations active in different sectors: high-end automotive, professional printers and copiers, office coffee makers and fast moving consumer goods. The primary differentiators of the selected cases were whether they were targeting businesses or consumers and the degree of product complexity. Interviews with 19 product development practitioners were conducted, focussing on three topics: 1) the product development process and the integration of user involvement, 2) multidisciplinary teamwork, and 3) organizational attitude towards usability. Based on the interviews, context descriptions of the companies were created and barriers and enablers for usability were identified. To verify the findings and to discuss remaining issues a feedback workshop was held in which the primary contact from each company participated. The results indicate that differences in product-market combination lead to differences in organizational attitude towards usability. The prioritization of usability in an organization seems to be influenced by the degree of product complexity (complex products are more prone to suffer from usability issues) and whether developers think that usability is a purchase consideration for their clients. The product-market combination a company targets also affects the methods for user-centred design that a company can apply and that are relevant. What methods for user-centred design are used also seems to be influenced by the attitude towards usability: if usability is considered more important, methods that require more resources can be applied. Copyright © 2014 Elsevier Ltd and The Ergonomics Society. All rights reserved.

Using a fuzzy comprehensive evaluation method to determine product usability: A test case.

Science.gov (United States)

Zhou, Ronggang; Chan, Alan H S

2017-01-01

In order to take into account the inherent uncertainties during product usability evaluation, Zhou and Chan [1] proposed a comprehensive method of usability evaluation for products by combining the analytic hierarchy process (AHP) and fuzzy evaluation methods for synthesizing performance data and subjective response data. This method was designed to provide an integrated framework combining the inevitable vague judgments from the multiple stages of the product evaluation process. In order to illustrate the effectiveness of the model, this study used a summative usability test case to assess the application and strength of the general fuzzy usability framework. To test the proposed fuzzy usability evaluation framework [1], a standard summative usability test was conducted to benchmark the overall usability of a specific network management software. Based on the test data, the fuzzy method was applied to incorporate both the usability scores and uncertainties involved in the multiple components of the evaluation. Then, with Monte Carlo simulation procedures, confidence intervals were used to compare the reliabilities among the fuzzy approach and two typical conventional methods combining metrics based on percentages. This case study showed that the fuzzy evaluation technique can be applied successfully for combining summative usability testing data to achieve an overall usability quality for the network software evaluated. Greater differences of confidence interval widths between the method of averaging equally percentage and weighted evaluation method, including the method of weighted percentage averages, verified the strength of the fuzzy method.

Website Usability in Asia “From Within”

DEFF Research Database (Denmark)

Nawaz, Ather; Clemmensen, Torkil

2013-01-01

As the number of website users in Asia grows, there is an increasing need to gain an overview of human–computer interaction (HCI) research about users and websites in that context. This article presents an overview of HCI research on website usability in Asia “from within,” which outlines...... discusses the results and the need for a greater sensitivity to what is “local” and “from within” in HCI research and what this can add to the existing literature on website usability....

Usability challenges in an Ethiopian software development organization

DEFF Research Database (Denmark)

Teka, Degif; Dittrich, Yvonne; Kifle, Mesfin

2016-01-01

Usability and user centered design (UCD) are central to software development. In developing countries, the gap between IT development and the local use situation is larger than in western countries. However, usability is neither well addressed in software practice nor at the policy making level...... in Ethiopia. Software practitioners focus on functional requirements, meeting deadlines and budget. The software development industry in Ethiopia is in its early stage. The article aims at understanding usability practices in an Ethiopian software development company. Developers, system analysts, product...... configuration, their experience, cultural knowledge and common sense regarding the users' situation guided the design. Prototypes and fast delivery of working versions helped in getting user feedback even if early user focus proved to be a challenge as communication between developers and users suffered from...

Usability Briefing - a process model for healthcare facilities

DEFF Research Database (Denmark)

Fronczek-Munter, Aneta

2014-01-01

Background: In complex buildings with many types of users it can be difficult to satisfy the numerous, often contradictory requirements. Research in usability mostly focuses on evaluating products or facilities with users, after they were built. This paper is part of a PhD project “Usability...... with various users/stakeholders, using creative boundary objects at workshops.  Practical Implications: The research results have relevance to researchers, client organisations, facility managers and architects planning new complex facilities.  Research limitations: The proposed model is theoretical and needs...... briefing for hospitals”, where methods for capturing user needs and experiences at hospital facilities are investigated in order to feed into design processes and satisfy the users’ needs and maximise the effectiveness of facilities. Purpose: This paper introduces the concept of usability briefing...

Augmented Reality Cubes for Cognitive Gaming: Preliminary Usability and Game Experience Testing

Directory of Open Access Journals (Sweden)

Costas Boletsis

2016-03-01

Full Text Available Early detection is important in dementia care; however, cognitive impairment is still under-recognised and under-diagnosed. Cognitive screening and training are two important preventative treatments, which can lead to early detection of cognitive decline. In this work, the “Cognitive Augmented Reality Cubes” (CogARC system is presented, i.e. a serious game for cognitive training and screening, utilising an interaction technique based on Augmented Reality and the manipulation of tangible, physical objects (cubes. The game is a collection of cognitive mini-games of preventative nature and is, primarily, targeting elderly players (≥60 years old. A preliminary testing was conducted focusing on the game experience that CogARC offers (utilising the In-Game Experience Questionnaire, the usability of the system (using the System Usability Scale, and the specific user observations and remarks, as documented by open, semi-structured interviews.  Overall, CogARC demonstrated satisfying positive responses, however, the negative reactions indicated that there are specific problems with aspects of the interaction technique and a number of mini-games. The open interview shed more light on the specific issues of each mini-game and further interpretation of user interactions. The current study managed to provide interesting insights into the game design elements, integration of Augmented Reality, tangible interaction of the system, and on how elderly players perceive and use those interaction components. 

The AutoProof Verifier: Usability by Non-Experts and on Standard Code

Directory of Open Access Journals (Sweden)

Carlo A. Furia

2015-08-01

Full Text Available Formal verification tools are often developed by experts for experts; as a result, their usability by programmers with little formal methods experience may be severely limited. In this paper, we discuss this general phenomenon with reference to AutoProof: a tool that can verify the full functional correctness of object-oriented software. In particular, we present our experiences of using AutoProof in two contrasting contexts representative of non-expert usage. First, we discuss its usability by students in a graduate course on software verification, who were tasked with verifying implementations of various sorting algorithms. Second, we evaluate its usability in verifying code developed for programming assignments of an undergraduate course. The first scenario represents usability by serious non-experts; the second represents usability on "standard code", developed without full functional verification in mind. We report our experiences and lessons learnt, from which we derive some general suggestions for furthering the development of verification tools with respect to improving their usability.

Training Software Developers and Designers to Conduct Usability Evaluations

Science.gov (United States)

Skov, Mikael Brasholt; Stage, Jan

2012-01-01

Many efforts to improve the interplay between usability evaluation and software development rely either on better methods for conducting usability evaluations or on better formats for presenting evaluation results in ways that are useful for software designers and developers. Both of these approaches depend on a complete division of work between…

Ten factors to consider when developing usability scenarios and tasks for health information technology.

Science.gov (United States)

Russ, Alissa L; Saleem, Jason J

2018-02-01

The quality of usability testing is highly dependent upon the associated usability scenarios. To promote usability testing as part of electronic health record (EHR) certification, the Office of the National Coordinator (ONC) for Health Information Technology requires that vendors test specific capabilities of EHRs with clinical end-users and report their usability testing process - including the test scenarios used - along with the results. The ONC outlines basic expectations for usability testing, but there is little guidance in usability texts or scientific literature on how to develop usability scenarios for healthcare applications. The objective of this article is to outline key factors to consider when developing usability scenarios and tasks to evaluate computer-interface based health information technologies. To achieve this goal, we draw upon a decade of our experience conducting usability tests with a variety of healthcare applications and a wide range of end-users, to include healthcare professionals as well as patients. We discuss 10 key factors that influence scenario development: objectives of usability testing; roles of end-user(s); target performance goals; evaluation time constraints; clinical focus; fidelity; scenario-related bias and confounders; embedded probes; minimize risks to end-users; and healthcare related outcome measures. For each factor, we present an illustrative example. This article is intended to aid usability researchers and practitioners in their efforts to advance health information technologies. The article provides broad guidance on usability scenario development and can be applied to a wide range of clinical information systems and applications. Published by Elsevier Inc.

Usability inspection to improve an electronic provincial medication repository.

Science.gov (United States)

Kitson, Nicole A; Price, Morgan; Bowen, Michael; Lau, Francis

2013-01-01

Medication errors are a significant source of actual and potential harm for patients. Community medication records have the potential to reduce medication errors, but they can also introduce unintended consequences when there is low fit to task (low cognitive fit). PharmaNet is a provincially managed electronic repository that contains the records for community-based pharmacy-dispensed medications in British Columbia. This research explores the usability of PharmaNet, as a representative community-based medication repository. We completed usability inspections of PharmaNet through vendor applications. Vendor participants were asked to complete activity-driven scenarios, which highlighted aspects of medication management workflow. Screen recording was later reviewed. Heuristics were applied to explore usability issues and improvement opportunities. Usability inspection was conducted with four PharmaNet applications. Ninety-six usability issues were identified; half of these had potential implications for patient safety. These were primarily related to login and logout procedures; display of patient name; display of medications; update and display of alert information; and the changing or discontinuation of medications. PharmaNet was designed primarily to support medication dispensing and billing activities by community pharmacies, but is also used to support care providers with monitoring and prescribing activities. As such, some of the features do not have a strong fit for other clinical activities. To improve fit, we recommend: having a Current Medications List and Displaying Medication Utilization Charts.

Developing an Android-Based Patient Decision Aid Based on Ottawa Standards for Patients After Kidney Transplant and Its Usability Evaluation.

Science.gov (United States)

Zare Moayedi, Mahboobeh; Aslani, Azam; Fakhrahmad, Mostafa; Ezzatzadegan J, Shahrokh

2018-01-01

This study was conducted to develop an android based patient decision aid (PDA) as a self-care instrument for patients after kidney transplant and its usability evaluation. In this study, the systematic development process of Android-based self-care application for patients after kidney transplant based on Ottawa standard was included: scoping, assemble steering group, analysis of requirements, designing, develop of a prototype and system evaluation. The PDA is a self-triage system that will help early identification of risk symptoms in patients, and help manage them. System recommendations for risk signs are: Refer to the nearest hospital or healthcare center without delay, refer to the doctor and tell your doctor in the next visit. To identify patient care needs, a semi-structured interview with members of steering group, including patients and clinical experts, was conducted by the researchers. A prototype of the decision aid was made according to identified needs in the previous step. Finally, in order to evaluate its usability rate by using the System Usability Scale (SUS) questionnaire, it was used by exerts and patients. This study identified information needs, risk signs and steps that patients need to make appropriate decisions about them. The main capabilities of the decision aid are features such as reminders for appointment/test, time of taking medication, registration of symptoms, weight, blood pressure, body temperature, advising to patient in case of signs of risk, weight, blood pressure, body temperature and test results which were reported in the diagram. The mean score of system's usability evaluated by medical informatics specialists, clinicians, and patients were 88.33, 95, and 91. PDAs was usable and desirable from the point of view of medical informatics specialists, clinicians and patients.

Usability Studies and User-Centered Design in Digital Libraries

Science.gov (United States)

Comeaux, David J.

2008-01-01

Digital libraries continue to flourish. At the same time, the principles of user-centered design and the practice of usability testing have been growing in popularity, spreading their influence into the library sphere. This article explores the confluence of these two trends by surveying the current literature on usability studies of digital…

Comparison of CTA and Textual Feedback in Usability Testing for Malaysian Users

DEFF Research Database (Denmark)

Sivaji, Ashok; Clemmensen, Torkil; Nielsen, Søren Feodor

Usability moderators found that the concurrent think-aloud (CTA) method has some cultural limitation that impacts usability testing with Malaysian users. This gives rise to proposing a new method called textual feedback. The research question is to determine whether there are any differences...... in usability defects from the concurrent think-aloud (CTA) method (Condition 2) and textual feedback method (Condition 1) within the same group of Malaysian users. A pair-wise t-test was used, whereby users were subjected to performing usability task using both methods. Results reveal that we can reject...

Questionnaires for eliciting evaluation data from users of interactive question answering

Energy Technology Data Exchange (ETDEWEB)

Kelly, Diane; Kantor, Paul B.; Morse, Emile; Scholtz, Jean; Sun, Y.

2009-01-01

Evaluating interactive question answering (QA) systems with real users can be challenging because traditional evaluation measures based on the relevance of items returned are difficult to employ since relevance judgments can be unstable in multi-user evaluations. The work reported in this paper evaluates, in distinguishing among a set of interactive QA systems, the effectiveness of three questionnaires: a Cognitive Workload Questionnaire (NASA TLX), and Task and System Questionnaires customized to a specific interactive QA application. These Questionnaires were evaluated with four systems, seven analysts, and eight scenarios during a 2-week workshop. Overall, results demonstrate that all three Questionnaires are effective at distinguishing among systems, with the Task Questionnaire being the most sensitive. Results also provide initial support for the validity and reliability of the Questionnaires.

Leaving from and returning to nursing practice: contributing factors.

Science.gov (United States)

Jamieson, Isabel; Taua, Chris

2009-07-01

Many nurses leave nursing and never return. Others return after a period of time. Given the global shortage of nurses a better understanding of these movements is needed. The present study focused on nurses who had been out of nursing for more than five years, and explored factors that influenced their leaving and return to practice. All the nurses who had undertaken a Competency Assessment Programme at a given New Zealand tertiary institution during 2005 were invited to participate. Of the 70 questionnaires mailed out 32 (44.5%) were completed and returned. Quantitative data were analysed using Microsoft Excel, and the qualitative data were coded and analysed by means of content analysis. For each, leaving and returning, three key issues emerged. Nurses left for personal reasons, to seek a career change, or because of poor working conditions. They returned when they had the personal freedom to do so, for fiscal reasons, or because they were motivated by some sense of unfinished business. These findings indicate that it is important for educators involved with Competency Assessment Programmes to collaborate with employers in ensuring that there are opportunities for re-entry to positive work environments, with a degree of flexibility that suits the demographic characteristics of those nurses returning to practice.

A literature review about usability evaluation methods for e-learning platforms.

Science.gov (United States)

Freire, Luciana Lopes; Arezes, Pedro Miguel; Campos, José Creissac

2012-01-01

The usability analysis of information systems has been the target of several research studies over the past thirty years. These studies have highlighted a great diversity of points of view, including researchers from different scientific areas such as Ergonomics, Computer Science, Design and Education. Within the domain of information ergonomics, the study of tools and methods used for usability evaluation dedicated to E-learning presents evidence that there is a continuous and dynamic evolution of E-learning systems, in many different contexts -academics and corporative. These systems, also known as LMS (Learning Management Systems), can be classified according to their educational goals and their technological features. However, in these systems the usability issues are related with the relationship/interactions between user and system in the user's context. This review is a synthesis of research project about Information Ergonomics and embraces three dimensions, namely the methods, models and frameworks that have been applied to evaluate LMS. The study also includes the main usability criteria and heuristics used. The obtained results show a notorious change in the paradigms of usability, with which it will be possible to discuss about the studies carried out by different researchers that were focused on usability ergonomic principles aimed at E-learning.

Evaluating Usability of E-Learning Systems in Universities

OpenAIRE

Nicholas Kipkurui Kiget; Professor G. Wanyembi; Anselemo Ikoha Peters

2014-01-01

The use of e-learning systems has increased significantly in the recent times. E-learning systems are supplementing teaching and learning in universities globally. Kenyan universities have adopted e-learning technologies as means for delivering course content. However despite adoption of these systems, there are considerable challenges facing the usability of the systems. Lecturers and students have different perceptions in regard to the usability of e-learning systems. The aim of this study ...

Web-Based Cognitive Behavioral Relapse Prevention Program With Tailored Feedback for People With Methamphetamine and Other Drug Use Problems: Development and Usability Study.

Science.gov (United States)

Takano, Ayumi; Miyamoto, Yuki; Kawakami, Norito; Matsumoto, Toshihiko

2016-01-06

Although drug abuse has been a serious public health concern, there have been problems with implementation of treatment for drug users in Japan because of poor accessibility to treatment, concerns about stigma and confidentiality, and costs. Therapeutic interventions using the Internet and computer technologies could improve this situation and provide more feasible and acceptable approaches. The objective of the study was to show how we developed a pilot version of a new Web-based cognitive behavioral relapse prevention program with tailored feedback to assist people with drug problems and assessed its acceptance and usability. We developed the pilot program based on existing face-to-face relapse prevention approaches using an open source Web application to build an e-learning website, including relapse prevention sessions with videos, exercises, a diary function, and self-monitoring. When users submitted exercise answers and their diary, researchers provided them with personalized feedback comments using motivational interviewing skills. People diagnosed with drug dependence were recruited in this pilot study from a psychiatric outpatient ward and nonprofit rehabilitation facilities and usability was evaluated using Internet questionnaires. Overall, website usability was assessed by the Web Usability Scale. The adequacy of procedures in the program, ease of use, helpfulness of content, and adverse effects, for example, drug craving, mental distress, were assessed by original structured questionnaires and descriptive form questions. In total, 10 people participated in the study and completed the baseline assessment, 60% completed all relapse prevention sessions within the expected period. The time needed to complete one session was about 60 minutes and most of the participants took 2 days to complete the session. Overall website usability was good, with reasonable scores on subscales of the Web Usability Scale. The participants felt that the relapse prevention

Development and face validity of a cerebral visual impairment motor questionnaire for children with cerebral palsy.

Science.gov (United States)

Salavati, M; Waninge, A; Rameckers, E A A; van der Steen, J; Krijnen, W P; van der Schans, C P; Steenbergen, B

2017-01-01

The objectives of this study were (i) to develop two cerebral visual impairment motor questionnaires (CVI-MQ's) for children with cerebral palsy (CP): one for children with Gross Motor Function Classification System (GMFCS) levels I, II and III and one for children with GMFCS levels IV and V; (ii) to describe their face validity and usability; and (iii) to determine their sensitivity and specificity. The initial versions of the two CVI-MQ's were developed based on literature. Subsequently, the Delphi method was used in two groups of experts, one familiar with CVI and one not familiar with CVI, in order to gain consensus about face validity and usability. The sensitivity and specificity of the CVI-MQ's were subsequently assessed in 82 children with CP with (n = 39) and without CVI (n = 43). With the receiver operating curve the cut-off scores were determined to detect possible presence or absence of CVI in children with CP. Both questionnaires showed very good face validity (percentage agreement above 96%) and good usability (percentage agreement 95%) for practical use. The CVI-MQ version for GMFCS levels I, II and III had a sensitivity of 1.00 and specificity of 0.96, with a cut-off score of 12 points or higher, and the version for GMFCS levels IV and V had a sensitivity of 0.97 and a specificity of 0.98, with a cut-off score of eight points or higher. The CVI-MQ is able to identify at-risk children with CP for the probability of having CVI. © 2016 John Wiley & Sons Ltd.

A Comparison of What Is Part of Usability Testing in Three Countries

Science.gov (United States)

Clemmensen, Torkil

The cultural diversity of users of technology challenges our methods for usability evaluation. In this paper we report and compare three ethnographic interview studies of what is a part of a standard (typical) usability test in a company in Mumbai, Beijing and Copenhagen. At each of these three locations, we use structural and contrast questions do a taxonomic and paradigm analysis of a how a company performs a usability test. We find similar parts across the three locations. We also find different results for each location. In Mumbai, most parts of the usability test are not related to the interactive application that is tested, but to differences in user characteristics, test preparation, method, and location. In Copenhagen, considerations about the client's needs are part of a usability test. In Beijing, the only varying factor is the communication pattern and relation to the user. These results are then contrasted in a cross cultural matrix to identify cultural themes that can help interpret results from existing laboratory research in usability test methods.

Pilot implementation Driven by Effects Specifications and Formative Usability Evaluation

DEFF Research Database (Denmark)

Barlach, Anders; Hertzum, Morten; Simonsen, Jesper

2013-01-01

This chapter reports on the usability-engineering work performed throughout the pilot implementation of an Electronic Healthcare Record (EHR). The case describes and analyzes the use of pilot implementations to formatively evaluate whether the usability of the EHR meets the effects specified for ...

Feedback Survey on the Usability of the OFFERA Method for Assessing an Exposure Risks of Computer Work Related to WMSDs

Directory of Open Access Journals (Sweden)

Rahman Mohd Nasrull Abdol

2017-01-01

Full Text Available The OFFERA method was designed to assess the exposure of the office workstation risk factors associated with WMSDs. This method involved six domains which include chair, desk, input device, monitor, accessories, and the environment. The purpose of this study was to assess the usability of the OFFERA method for assessing exposure risks of computer work related to WMSDs. The participants were trained to conduct the OFFERA method. Trial assessments on three different office jobs were conducted. The usability of the OFFERA method was identified based on the feedback questionnaire survey obtained from 44 practitioners (undergraduate students after the training. From the usability test, the OFFERA method was found be easy to use (mean 4.48 ± 0.698 and quick to use (mean 4.48 ± 0.821. However, the observers found that the font used was too small hence it was difficult to read the instruction (mean 3.93 ± 1.096. The pictures or illustrations in the OFFERA tool were also recorded as unclear based on the relatively low score for 18 items (mean 3.73± 1.128. Besides that, all participants agreed that OFFERA method is user-friendly, cost effective and applicable to a wide range of office-related activities.

Methods in Mapping Usability of Malaysia’s Shopping Centre

Directory of Open Access Journals (Sweden)

Abdul Ghani Aida Affina

2016-01-01

Full Text Available With more than 200 number of shopping centre in Klang Valley itself, we the consumer actually have vast of choices. Instead of the machineries varieties from the lower class product till the posh one, each of those shopping centres eventually offers the typical product same as others. Those shopping centers are competing with each other and in great endeavour to attract more consumers, to visit and spend. As for the visitor, the typical product and boring ambience seems similar in all malls, and is looking something beyond the standard. Something that promising quality embedded in shopping centre which evokes the various emotions of the user along their journey in malls. This quality is known as usability. Usability; as defined generally is a global user’s experience response with product, environment, service or facilities. It is an assessment in extracting the qualities of shopping centre design. In mapping it, there are a few synthesizing methods to implement it. Therefore, this paper purposely to review the method that been used in usability of Malaysia’s shopping centre research with a few references on previous research done in usability assessment by predecessor’s scholars. With the accentuation on three elements that anchoring what the usability is: effectiveness, efficient and satisfaction, it is hope that this overview can lead other researcher in portraying its relationship with the quality and ‘user friendly’ design of shopping centre.

Methods uncovering usability issues in medication-related alerting functions: results from a systematic review.

Science.gov (United States)

Marcilly, Romaric; Vasseur, Francis; Ammenwerth, Elske; Beuscart-Zephir, Marie-Catherine

2014-01-01

This paper aims at listing the methods used to evaluate the usability of medication-related alerting functions and at knowing what type of usability issues those methods allow to detect. A sub-analysis of data from this systematic review has been performed. Methods applied in the included papers were collected. Then, included papers were sorted in four types of evaluation: "expert evaluation", "user- testing/simulation", "on site observation" and "impact studies". The types of usability issues (usability flaws, usage problems and negative outcomes) uncovered by those evaluations were analyzed. Results show that a large set of methods are used. The largest proportion of papers uses "on site observation" evaluation. This is the only evaluation type for which every kind of usability flaws, usage problems and outcomes are detected. It is somehow surprising that, in a usability systematic review, most of the papers included use a method that is not often presented as a usability method. Results are discussed about the opportunity to provide usability information collected after the implementation of the technology during their design process, i.e. before their implementation.

The current status of usability studies of information technologies in China: a systematic study.

Science.gov (United States)

Lei, Jianbo; Xu, Lufei; Meng, Qun; Zhang, Jiajie; Gong, Yang

2014-01-01

To systematically review and analyze the current status and characteristics of usability studies in China in the field of information technology in general and in the field of healthcare in particular. We performed a quantitative literature analysis in three major Chinese academic databases and one English language database using Chinese search terms equivalent to the concept of usability. Six hundred forty-seven publications were selected for analysis. We found that in China the literature on usability in the field of information technology began in 1994 and increased thereafter. The usability definitions from ISO 9241-11:1998 and Nielsen (1993) have been widely recognized and cited. Authors who have published several publications are rare. Fourteen journals have a publishing rate over 1%. Only nine publications about HIT were identified. China's usability research started relatively late. There is a lack of organized research teams and dedicated usability journals. High-impact theoretical studies are scarce. On the application side, no original and systematic research frameworks have been developed. The understanding and definition of usability is not well synchronized with international norms. Besides, usability research in HIT is rare. More human and material resources need to be invested in China's usability research, particularly in HIT.

Usability principles to design mobile workplace learning content

Directory of Open Access Journals (Sweden)

Alessia Messuti

2015-04-01

Full Text Available The article describes the design of a mobile workplace learning tool for trainers of the International Training Centre of the International Labour Organization. The motivation behind is to provide trainers with a practical tool that will enable them to recall information at the moment of need and continue to learn in context. On this purpose a set of visual augmented reality cards was created, taking into consideration the fundamental mobile learning and usability principles. The nature of the article is empirical as it reports an experiment carried out with trainers which aimed at testing cards usability and learnability. Results show that the integration of both online and offline strategies was perceived as an added value as trainers could choose to retrieve information as they mostly like; finally, it also resulted in high usability scores, an aspect that contributes to their effectiveness at the workplace.

On the Usability of Spoken Dialogue Systems

DEFF Research Database (Denmark)

Larsen, Lars Bo

 This work is centred on the methods and problems associated with defining and measuring the usability of Spoken Dialogue Systems (SDS). The starting point is the fact that speech based interfaces has several times during the last 20 years fallen short of the high expectations and predictions held...... by industry, researchers and analysts. Several studies in the literature of SDS indicate that this can be ascribed to a lack of attention from the speech technology community towards the usability of such systems. The experimental results presented in this work are based on a field trial with the OVID home...

Nurses Returning to School: Motivators, Inhibitors and Job Satisfaction.

Science.gov (United States)

Harris, Patrick W; Burman, Mary E

2016-01-01

Health care employers and national nursing organizations are placing increased emphasis on nurses earning a baccalaureate degree or higher. This study examines the impact of motivators (professional and personal motivation), inhibitors (time constraints and employer discouragement), and job satisfaction on intent to return to school. Approximately half of the employed nurses in Wyoming were surveyed using a mailed questionnaire in the summer of 2013. Perceived employer discouragement and time constraints continued to play a direct role on intent to return to school regardless of nurse motivation or job satisfaction. However, motivation and job satisfaction also contributed to a nurse's intent to return to school. These results suggest that motivation and job satisfaction are significant regarding intent to return to school but can be limited by both perceived discouragement of one's employer and perceived time constraints. In order to meet the increasing demands of a better-educated nursing workforce, a shift in workplace dynamics may be warranted. Copyright © 2016 Elsevier Inc. All rights reserved.

Does Branding Need Web Usability? A Value-Oriented Empirical Study

Science.gov (United States)

Bolchini, Davide; Garzotto, Franca; Sorce, Fabio

Does usability of a web-based communication artifact affect brand, i.e., the set of beliefs, emotions, attitudes, or qualities that people mentally associate to the entity behind that artifact? Intuitively, the answer is “yes”: usability is a fundamental aspect of the quality of the experience with a website, and a “good” experience with a “product” or its reifications tends to translate into “good” brand perception. To date, however, the existence of a connection between web usability and brand perception is shown through anecdotic arguments, and is not supported by published systematic research. This paper discusses a study that empirically investigates this correlation in a more rigorous, analytical, and replicable way. Our main contribution is twofold: on the one hand, we provide empirical evidence to the heuristic principle that web usability influences branding, and we do that through four between subjects controlled experiments that involved 120 subjects. On the other hand, we inform the study with a systematic value-oriented approach to the user experience, and thus provide a conceptual framework that can be reused in other experimental settings, either for replicating our study, or for designing similar studies focusing on the correlation of web branding vs. design factors other than usability.

Innovative design of ironing board based on Kansei Engineering and usability test

Directory of Open Access Journals (Sweden)

Zhafira Nadia

2018-01-01

Full Text Available Laundry business is popular service business in Indonesia that mostly involve muscle activity for lifting and ironing activity. It causes the worker get muscular fatigue and injury especially for ironing activity that is included in the static and monotonous activity. moreover, existed ironing board design in the market is not easy to be adjusted to standing or sitting position of workers. Hence, this paper aimed to design the innovative and adjustable ironing board to minimize the musculoskeletal complaint. The preliminary study is conducted by NBM questionnaires found that fatigue experienced mostly in the back, right upper arm, and calves. The product designed by Kansei engineering to satisfy consumer's feeling and assessed by USE questionnaire to fulfil consumer's usability. Orthogonal array and conjoint analysis were conducted to incorporate all attribute potentials in developing a new single concept design. Statistical analysis was also done to test the hypothesis. 80 respondents have participated in this study. The result of this study is an innovative design of ironing board which is valid to meet consumers' needs such as comfort, secure, attractive, sturdy, durable and multifunction and practical at 5% of the significant level.

A brain-computer interface based cognitive training system for healthy elderly: a randomized control pilot study for usability and preliminary efficacy.

Science.gov (United States)

Lee, Tih-Shih; Goh, Siau Juinn Alexa; Quek, Shin Yi; Phillips, Rachel; Guan, Cuntai; Cheung, Yin Bun; Feng, Lei; Teng, Stephanie Sze Wei; Wang, Chuan Chu; Chin, Zheng Yang; Zhang, Haihong; Ng, Tze Pin; Lee, Jimmy; Keefe, Richard; Krishnan, K Ranga Rama

2013-01-01

Cognitive decline in aging is a pressing issue associated with significant healthcare costs and deterioration in quality of life. Previously, we reported the successful use of a novel brain-computer interface (BCI) training system in improving symptoms of attention deficit hyperactivity disorder. Here, we examine the feasibility of the BCI system with a new game that incorporates memory training in improving memory and attention in a pilot sample of healthy elderly. This study investigates the safety, usability and acceptability of our BCI system to elderly, and obtains an efficacy estimate to warrant a phase III trial. Thirty-one healthy elderly were randomized into intervention (n = 15) and waitlist control arms (n = 16). Intervention consisted of an 8-week training comprising 24 half-hour sessions. A usability and acceptability questionnaire was administered at the end of training. Safety was investigated by querying users about adverse events after every session. Efficacy of the system was measured by the change of total score from the Repeatable Battery for the Assessment of Neuropsychological Status (RBANS) before and after training. Feedback on the usability and acceptability questionnaire was positive. No adverse events were reported for all participants across all sessions. Though the median difference in the RBANS change scores between arms was not statistically significant, an effect size of 0.6SD was obtained, which reflects potential clinical utility according to Simon's randomized phase II trial design. Pooled data from both arms also showed that the median change in total scores pre and post-training was statistically significant (Mdn = 4.0; pattention (p = 0.039), and delayed memory (pattention in healthy elderly, and appears to be safe, user-friendly and acceptable to senior users. Given the efficacy signal, a phase III trial is warranted. ClinicalTrials.gov NCT01661894.

The return, devolution and deposit systems (RDDS), what do they involve?; Los sistemas de deposito devolucion y retorno (SDDR), Que implican?

Energy Technology Data Exchange (ETDEWEB)

Sanz de Siria Alvarez, L.

2003-07-01

The return, devolution and deposit systems (RDDS), what do they involve?. In this article, we try to clarify these doubts about SDDR (Return, Devolution and Deposit Systems) and show the differences between obligations regarding domestic packages and industrial ones. In addition to this, it is important to know if we are treating pure waste or a re-usable product. One of the most unknown features in the 11/97 Law of Packages and Remainders of Packages are the RDDS. This is because of the large number of obligations and the small area of action that they have. Because of that, application of this system is practically null as an alternative to the integrated management systems (IMS). (Author)

Usability Testing for Serious Games: Making Informed Design Decisions with User Data

Directory of Open Access Journals (Sweden)

Pablo Moreno-Ger

2012-01-01

Full Text Available Usability testing is a key step in the successful design of new technologies and tools, ensuring that heterogeneous populations will be able to interact easily with innovative applications. While usability testing methods of productivity tools (e.g., text editors, spreadsheets, or management tools are varied, widely available, and valuable, analyzing the usability of games, especially educational “serious” games, presents unique usability challenges. Because games are fundamentally different than general productivity tools, “traditional” usability instruments valid for productivity applications may fall short when used for serious games. In this work we present a methodology especially designed to facilitate usability testing for serious games, taking into account the specific needs of such applications and resulting in a systematically produced list of suggested improvements from large amounts of recorded gameplay data. This methodology was applied to a case study for a medical educational game, MasterMed, intended to improve patients’ medication knowledge. We present the results from this methodology applied to MasterMed and a summary of the central lessons learned that are likely useful for researchers who aim to tune and improve their own serious games before releasing them for the general public.

Usability Assessment of E-Café Operational Management Simulation Game

Science.gov (United States)

Chang, Chiung-sui; Huang, Ya-Ping

2013-01-01

To ensure the quality of digital simulation game, we utilized the usability evaluation heuristic in the design and development processes of e-café operational management game-based learning material for students. The application of usability evaluations during this study is described. Additionally, participant selection, data collection and…

Usability Testing: A Case Study.

Science.gov (United States)

Chisman, Janet; Walbridge, Sharon; Diller, Karen

1999-01-01

Discusses the development and results of usability testing of Washington State University's Web-based OPAC (online public access catalog); examines how easily users could navigate the catalog and whether they understood what they were seeing; and identifies problems and what action if any was taken. (LRW)

The Polycystic Ovary Syndrome Health-Related Quality of Life Questionnaire (PCOSQ): a validation.

Science.gov (United States)

Jones, G L; Benes, K; Clark, T L; Denham, R; Holder, M G; Haynes, T J; Mulgrew, N C; Shepherd, K E; Wilkinson, V H; Singh, M; Balen, A; Lashen, H; Ledger, W L

2004-02-01

We wished to evaluate the psychometric properties of the Polycystic Ovary Syndrome Questionnaire (PCOSQ), a questionnaire developed to measure the health-related quality of life (HRQoL) of women with polycystic ovary syndrome. To assess reliability and validity, women recruited from an outpatient gynaecology clinic at the Jessop Wing, Royal Hallamshire Hospital, Sheffield completed two copies of the PCOSQ and the Short Form-36 (SF-36). Secondary factor analysis was carried out to verify the composition of the dimensions. Semi-structured interviews were conducted to assess face validity. Of the 92 women who consented, 82 women (89%) returned questionnaires at time 1, and 69 women (75%) returned questionnaires at time 2. All five PCOSQ dimensions were internally reliable with Cronbach's alpha scores ranging from 0.70 to 0.97. Intra-class correlation coefficients to evaluate test-retest reliability were high (range 0.89-0.95, P PCOSQ (0.49 and 0.54). Acne was identified as an important area of HRQoL missing from the questionnaire. The PCOSQ is a reliable instrument for measuring the HRQoL in women with PCOS. However, the validity of the questionnaire needs to be improved by incorporating a dimension on acne into the instrument.

Usability in the lifecycle of medical software development

Directory of Open Access Journals (Sweden)

Trauzettel Franziska

2016-09-01

Full Text Available A close cooperation with users is necessary to ensure that interactive systems are robust, easy to use and accepted. Therefore, in medical technology, standards for usability are of fundamental importance. We investigated with the presented study how the concept of usability is currently understood and implemented in medical software companies. Interviews were conducted with 21 employees of German enterprises. Furthermore we extended an already existing quantitative online survey where 53 companies (including 24 from the health industry sector participated in. Results show that the importance of usability is recognized by most of the respondents. Moreover, a wide variety of methods and approaches is known and implemented for exploring user needs and evaluating system prototypes. However, it was observed that human-centered design activities mainly focus on functionality, risk prevention and accessibility. Hedonic user needs and subjective perceptions (“user experience” still play a minor role. Based on the results, practical requirements are derived and a “best case” for methodological approach is introduced.

Designing Telemedicine Systems for Geriatric Patients: A Review of the Usability Studies.

Science.gov (United States)

Narasimha, Shraddhaa; Madathil, Kapil Chalil; Agnisarman, Sruthy; Rogers, Hunter; Welch, Brandon; Ashok, Aparna; Nair, Aswathi; McElligott, James

2017-06-01

One area where telemedicine may prove to be highly effective is in providing medical care to the geriatric population, an age group predicted to account for 20% of the population in the near future. However, even though telemedicine has certain advantages, the usability of these systems with this population merits investigation. This article reviews the literature published from 2000 to 2016 with the goal of analyzing the characteristics of usability-related studies conducted using geriatric participants and the subsequent usability challenges identified. Articles were found using Web of Knowledge and PubMed citation indexing portals using the keywords (1) Telemedicine* AND Geriatrics* (2) Telemedicine* AND Usability* (3) Telemedicine* AND Usability* AND Older Adults*. A total of 297 articles were obtained from the initial search. After further detailed screening, 16 articles were selected for review based on the inclusion criteria. Of these, 60% of the studies focused on the overall usability of telemedicine systems; 6.25% focused on the usability of a telepresence robot; 12.5% compared a face-to-face medical consultation with the use of telemedicine systems, and 25% focused on the study of other aspects of telemedicine in addition to its usability. Findings reported in the studies included high patient satisfaction with telemedicine in 31.25%, whereas another 31.25% indicated a high acceptance of this method of medical consultation. Care coordination in 6.25% of the studies; confidence in telemedicine in 6.25%; trust, privacy, and reliability in 6.25%; and increased convenience when compared to personal visits in 18.75% were also reported. This review suggests limited research providing scientifically valid and reproducible usability evaluation at various stages of telemedicine system development. Telemedicine system designers need to consider the age-related issues in cognition, perception, and behavior of geriatric patients while designing telemedicine

Mode of delivery affected questionnaire response rates in a birth cohort study.

Science.gov (United States)

Bray, Isabelle; Noble, Sian; Robinson, Ross; Molloy, Lynn; Tilling, Kate

2017-01-01

Cohort studies must collect data from their participants as economically as possible, while maintaining response rates. This randomized controlled trial investigated whether offering a choice of online or paper questionnaires resulted in improved response rates compared with offering online first. Eligible participants were young people in the Avon Longitudinal Study of Parents and Children (ALSPAC) study (born April 1, 1991, to December 31, 1992, in the Avon area). After exclusions, 8,795 participants were randomized. The "online first" group were invited to complete the questionnaire online. The "choice" group were also sent a paper questionnaire and offered a choice of completion method. The trial was embedded within routine data collection. The main outcome measure was the number of questionnaires returned. Data on costs were also collected. Those in the "online first" arm of the trial were less likely to return a questionnaire [adjusted odds ratio: 0.90; 95% confidence interval (CI): 0.82, 0.99]. The "choice" arm was more expensive (mean difference per participant £0.71; 95% CI: £0.65, £0.76). It cost an extra £47 to have one extra person to complete the questionnaire in the "choice" arm. Offering a choice of completion methods (paper or online) for questionnaires in ALSPAC increased response rates but was more expensive than offering online first. Copyright © 2016 The Author(s). Published by Elsevier Inc. All rights reserved.

Finding online health-related information: usability issues of health portals.

Science.gov (United States)

Gurel Koybasi, Nergis A; Cagiltay, Kursat

2012-01-01

As Internet and computers become widespread, health portals offering online health-related information become more popular. The most important point for health portals is presenting reliable and valid information. Besides, portal needs to be usable to be able to serve information to users effectively. This study aims to determine usability issues emerging when health-related information is searched on a health portal. User-based usability tests are conducted and eye movement analyses are used in addition to traditional performance measures. Results revealed that users prefer systematic, simple and consistent designs offering interactive tools. Moreover, content and partitions needs to be shaped according to the medical knowledge of target users.

New Options for Usability Testing Projects in Business Communication Courses

Science.gov (United States)

Jameson, Daphne A.

2013-01-01

The increasing availability of recording technologies makes it easier to include usability testing projects in business communication courses. Usability testing is a method of discovering whether people can navigate, read, and understand a print or electronic communication well enough to achieve a particular purpose in a reasonable time frame.…

Earning the Stamp of Approval: How To Achieve Optimal Usability.

Science.gov (United States)

Makar, Susan

2003-01-01

Describes the redesign of the Web site at the virtual library of the NIST (National Institute of Standards and Technology). Discusses usability problems with the original site, including navigation difficulties; focus groups to determine user needs; usability testing for the new Web site; and the importance of customer input. (LRW)

Usability evaluation of mobile applications; where do we stand?

Science.gov (United States)

Zahra, Fatima; Hussain, Azham; Mohd, Haslina

2017-10-01

The range and availability of mobile applications is expanding rapidly. With the increased processing power available on portable devices, developers are increasing the range of services by embracing smartphones in their extensive and diverse practices. While usability testing and evaluations of mobile applications have not yet touched the accuracy level of other web based applications. The existing usability models do not adequately capture the complexities of interacting with applications on a mobile platform. Therefore, this study aims to presents review on existing usability models for mobile applications. These models are in their infancy but with time and more research they may eventually be adopted. Moreover, different categories of mobile apps (medical, entertainment, education) possess different functional and non-functional requirements thus customized models are required for diverse mobile applications.

Use Case Evaluation (UCE): A Method for Early Usability Evaluation in Software Development

DEFF Research Database (Denmark)

Stage, Jan; Høegh, Rune Thaarup; Hornbæk, K.

2007-01-01

t is often argued that usability problems should be identified as early as possible during software development, but many usability evaluation methods do not fit well in early development activities. We propose a method for usability evaluation of use cases, a widely used representation of design...... ideas produced early in software development processes. The method proceeds by systematic inspection of use cases with reference to a set of guidelines for usable design. To validate the method, four evaluators inspected a set of use cases for a health care application....

The effect of postal questionnaire burden on response rate and answer patterns following admission to intensive care: a randomised controlled trial

Directory of Open Access Journals (Sweden)

Robert Hatch

2017-03-01

Full Text Available Abstract Background The effects of postal questionnaire burden on return rates and answers given are unclear following treatment on an intensive care unit (ICU. We aimed to establish the effects of different postal questionnaire burdens on return rates and answers given. Methods Design: A parallel group randomised controlled trial. We assigned patients by computer-based randomisation to one of two questionnaire packs (Group A and Group B. Setting: Patients from 26 ICUs in the United Kingdom. Inclusion criteria: Patients who had received at least 24 h of level 3 care and were 16 years of age or older. Patients did not know that there were different questionnaire burdens. The study included 18,490 patients. 12,170 were eligible to be sent a questionnaire pack at 3 months. We sent 12,105 questionnaires (6112 to group A and 5993 to group B. Interventions: The Group A pack contained demographic and EuroQol group 5 Dimensions 3 level (EQ-5D-3 L questionnaires, making four questionnaire pages. The Group B pack also contained the Hospital Anxiety and Depression Score (HADS and the Post-Traumatic Stress Disorder Check List-Civilian (PCL-C questionnaires, making eight questionnaire pages in total. Main outcome measure: Questionnaire return rate 3 months after ICU discharge by group. Results In group A, 2466/6112 (40.3% participants responded at 3 months. In group B 2315/ 5993 (38.6% participants responded (difference 1.7% CI for difference 0–3.5% p = 0.053. Group A reported better functionality than group B in the EQ-5D-3 L mobility (41% versus 37% reporting no problems p = 0.003 and anxiety/depression (59% versus 55% reporting no problems p = 0.017 domains. Conclusions In survivors of intensive care, questionnaire burden had no effect on return rates. However, questionnaire burden affected answers to the same questionnaire (EQ-5D-3 L. Trial registration ISRCTN69112866 (assigned 02/05/2006.

Involving the users remotely: an exploratory study using asynchronous usability testing

Directory of Open Access Journals (Sweden)

Beth Filar Williams

2015-02-01

Full Text Available Open Educational Resources (OER are increasingly used in the higher education landscape as a solution for a variety of copyright, publishing and cost-prohibiting issues. While OERs are becoming more common, reports of usability tests that evaluate how well learners can use them to accomplish their learning tasks have lagged behind. Because both the researchers and the learners in this study use resources and tools remotely, asynchronous usability testing of a prototype OER and MOOC online guide was conducted with an exploratory group of users to determine the guide’s ease of use for two distinct groups of users: Educators and Learners. In this article, we share the background and context of this usability project, suggest best methods for asynchronous remote usability testing, and share challenges and insights of the process and results of the testing

A Novel Multifactor Authentication System Ensuring Usability and Security

OpenAIRE

Mathew, Gloriya; Thomas, Shiney

2013-01-01

User authentication is one of the most important part of information security. Computer security most commonly depends on passwords to authenticate human users. Password authentication systems will be either been usable but not secure, or secure but not usable. While there are different types of authentication systems available alphanumeric password is the most commonly used authentication mechanism. But this method has significant drawbacks. An alternative solution to the text based authenti...

Beyond the Usability Lab Conducting Large-scale Online User Experience Studies

CERN Document Server

Albert, William; Tullis, Thomas

2010-01-01

Usability testing and user experience research typically take place in a controlled lab with small groups. While this type of testing is essential to user experience design, more companies are also looking to test large sample sizes to be able compare data according to specific user populations and see how their experiences differ across user groups. But few usability professionals have experience in setting up these studies, analyzing the data, and presenting it in effective ways.  Online usability testing offers the solution by allowing testers to elicit feedback simultaneously from 1,0

Are Language Learning Websites Special? Towards a Research Agenda for Discipline-Specific Usability

Science.gov (United States)

Shield, Lesley; Kukulska-Hulme, Agnes

2006-01-01

With the intention of defining an initial research agenda for discipline-specific factors in the usability of e-learning websites, this article focuses on the example of foreign language learning. First, general notions and concepts of usability are analyzed, and the term "pedagogical usability" is proposed as a means of focusing on the close…

The relationship between perceived usability of a beautiful interface and of an ugly interface

OpenAIRE

Mohammed, Naitullah; Syed.Mohammed, Mahamood Ur Rahman

2012-01-01

The relationship between the perceived usability of a beautiful interface and of an ugly interface is analyzed in this study. This study correlates the visual aesthetics of the website with perceived usability. This research is performed to know the significance of visual aesthetics on perceived usability. A website is designed with two interfaces. One interface is designed by following design guidelines with respect to usability and the other interface is designed without following guideline...

Improving Usability of Passphrase Authentication

DEFF Research Database (Denmark)

Nielsen, Glen; Vedel, Michael; Jensen, Christian D.

2014-01-01

. This is done to ensure an appropriate degree of security, but instead, it makes it difficult for users to remember their password, which results in passwords that are either insecure, but easy to remember, or written down on paper. In this paper we address the problem of usability in user authentication...

Investigating the relationship between auditor’s opinion and stock return in the companies listed at Tehran stock exchange market

Directory of Open Access Journals (Sweden)

Ali Akbar Farzinfar

2013-01-01

Full Text Available This research investigates the relationship between auditor’s opinion and stock return in the companies listed at Tehran stock exchange market. In this study, all required data are collected from aware shareholders and provide a sampling of 130 questionnaires, the data collected over the period 2010-2011 using test methods such as computer software, data analysis and statistical methods to answer research questions. According to research result through questionnaires and tests, there is a significant relationship between stock returns and the auditor's opinion, in fact, for aware shareholders of the company the auditor’s opinion has a special message. This message is based on the results of study hypothesis in comparison with previous research with regard to changes in the questionnaire and provides assumptions that are more detailed. The first finding is that unqualified audit report has a positive impact on stock returns of companies with a medium to low degree. Adverse audit report has a negative impact on stock returns of companies with medium to high degree. Disclaimer of audit report has a negative impact on stock returns of companies with medium to high degree. Finally, qualifying paragraphs, which modified the items of income statement items have more impact in comparison with qualifying paragraphs which modified the Balance Sheet items.

Assessing the usability of Shazam mobile app

Science.gov (United States)

Hussain, Azham; Mkpojiogu, Emmanuel O. C.; Almazini, Hassan; Almazini, Hussein

2017-10-01

Like searching for a "needle" in a "haystack", suppose that there is a large set of signals (finite sequences of numbers) fs1; s2; s3; g, and a special signal q that may or may not be in the collection. How can the signals be found in the collection that is similar, or identical to q, and how can this be done quickly? A solution to this question is the basis of the Shazam smart phone app, where a listener captures a short excerpt of a recorded song with the smart phone's microphone, and in a matter of moments the app reports the name of the song and the artist. Here, the "needle" is the excerpt, and the "haystack" is a vast corpus of popular music. The Shazam algorithm is powered by Fourier analysis. This paper presents a report on a usability evaluation of Amazon Shazam app. The researchers present the outcome based on a task-based evaluation that involved 15 users of different level of experience who performed 5 tasks using the Shazam mobile app. Post-test questionnaire was used to capture users' perceptions about the app. The results demonstrate that most of the participants were satisfied with services provided by the app.

Development of a Just-in-Time Adaptive mHealth Intervention for Insomnia: Usability Study.

Science.gov (United States)

Pulantara, I Wayan; Parmanto, Bambang; Germain, Anne

2018-05-17

supplement the subjective assessment of patient sleep patterns. The iREST app was developed from the mobile logical architecture of Just in Time Adaptive Intervention. It consists of a cross-platform smartphone app, a clinician portal, and secure 2-way communications platform between the app and the portal. The usability study comprised 19 Active Duty Service Members and Veterans between the ages of 18 and 60. Descriptive statistics based on in-app questionnaires indicate that on average, 12 (mean 12.23, SD 8.96) unique devices accessed the clinician portal per day for more than two years, while the app was rated as "highly usable", achieving a mean System Usability Score score of 85.74 (SD 12.37), which translates to an adjective rating of "Excellent". The participants also gave high scores on "ease of use and learnability" with an average score of 4.33 (SD 0.65) on a scale of 1 to 5. iREST provides a feasible platform for the implementation of Just in Time Adaptive Intervention in mHealth-based and remote intervention settings. The system was rated highly usable and its cross-platformness made it readily implemented within the heavily segregated smartphone market. The use of wearables to track sleep is promising; yet the accuracy of this technology needs further improvement. Ultimately, iREST demonstrates that mHealth-based Just in Time Adaptive Intervention is not only feasible, but also works effectively. ©I Wayan Pulantara, Bambang Parmanto, Anne Germain. Originally published in JMIR Human Factors (http://humanfactors.jmir.org), 17.05.2018.

Monitoring dietary intake and physical activity electronically: feasibility, usability, and ecological validity of a mobile-based Ecological Momentary Assessment tool.

Science.gov (United States)

Spook, Jorinde Eline; Paulussen, Theo; Kok, Gerjo; Van Empelen, Pepijn

2013-09-24

Despite the growing body of research on complex lifestyle behaviors (eg, Dietary Intake [DI] and Physical Activity [PA]), monitoring of these behaviors has been hampered by a lack of suitable methods. A possible solution to this deficiency is mobile-based Ecological Momentary Assessment (mEMA), which enables researchers to collect data on participants' states in real-time by means of a smartphone application. However, feasibility, usability, and ecological validity need to be anticipated and managed in order to enhance the validity of mEMA. To examine the feasibility, usability, and ecological validity of a mEMA application (app) with regard to DI and PA among Dutch vocational education students. The students (n=30) participated in the mEMA study for seven consecutive days. They downloaded the mEMA app on their smartphone. Feasibility and usability of the mEMA app were evaluated by completing an online evaluation after seven days of participation. Ecological validity was measured by assessing the degree to which the content of the mEMA app approximated the real-world setting that was being examined, through several multiple-choice questions. Compliance rates, as registered by the mEMA app, declined 46% over a seven-day period, while self-reported compliance, as measured with an online evaluation questionnaire afterwards, indicated a smaller decrease in compliance (29%). The students evaluated the mEMA app as feasible and usable. Ecological validity analyses showed that all DI and almost all PA multiple-choice options were covered with the compound response categories. The mEMA app offers the opportunity to assess complex health behaviors (eg, DI and PA) in real-time settings, in which specifically routinized behaviors are involved. However, the mEMA app faced several challenges that needed to be overcome in order to improve its validity. Overall, the present study showed that the mEMA app is a usable and ecologically valid tool to measure DI and PA behaviors among

Usability: managing facilities for social outcomes

DEFF Research Database (Denmark)

Alexander, Keith; Blakstad, Siri; Hansen, Geir

2013-01-01

The paper argues for the development of usability concepts, methodologies and tools, in considering the effects of the built environment from a user, organisational and community perspective, in order to have a positive influence on social outcomes. Since it was formed over ten years ago, the CIB W......111 on Usability has been exploring concepts, methods and tools, developed in the evaluation of all kinds of consumer products, applied to the built environment. In the most recent phase of this work, conducted over the past three years, an international network of partners has collaborated to focus...... properties of a workplace, they could better manage and design the facilities for improved social outcomes. Interpretation and analysis of the built environment (and support services) based on how it is socially constructed will enable integration of organisational use and the facilities provided to arrive...

Usability laboratories at Philips : supporting research, development, and design for consumer and professional products

NARCIS (Netherlands)

Vries, de G.; Gelderen, van T.; Brigham, F.

1994-01-01

This paper describes two of the usability laboratories at Philips, discusses practical issues arising from our experience using the facilities, gives an example of a typical usability evaluation, and briefly outlines our vision for the future of the laboratories. Usability tests at Philips can

Low-Cost Rapid Usability Testing: Its Application in Both Product Development and System Implementation.

Science.gov (United States)

Kushniruk, Andre; Borycki, Elizabeth

2017-01-01

In recent years there has been considerable discussion around the need for certification and regulation of healthcare information technology (IT). In particular, the usability of the products being developed needs to be evaluated. This has included the application of standards designed to ensure the process of system development is user-centered and takes usability into consideration while a product is being developed. In addition to this, in healthcare, organizations in the United States and Europe have also addressed the need and requirement for product certification. However, despite these efforts there are continued reports of unusable and unsafe implementations. In this paper we discuss the need to not only include (and require) usability testing in the one-time development process of health IT products (such as EHRs), but we also argue for the need to additionally develop specific usability standards and requirements for usability testing during the implementation of vendor products (i.e. post product development) in healthcare settings. It is further argued that health IT products that may have been certified regarding their development process will still require application of usability testing in the process of implementing them in real hospital settings in order to ensure usability and safety. This is needed in order to ensure that the final result of both product development and implementation processes take into account and apply the latest usability principles and methods.

An empirical study on website usability elements and how they affect search engine optimisation

Directory of Open Access Journals (Sweden)

Eugene B. Visser

2011-03-01

Full Text Available The primary objective of this research project was to identify and investigate the website usability attributes which are in contradiction with search engine optimisation elements. The secondary objective was to determine if these usability attributes affect conversion. Although the literature review identifies the contradictions, experts disagree about their existence.An experiment was conducted, whereby the conversion and/or traffic ratio results of an existing control website were compared to a usability-designed version of the control website,namely the experimental website. All optimisation elements were ignored, thus implementing only usability. The results clearly show that inclusion of the usability attributes positively affect conversion,indicating that usability is a prerequisite for effective website design. Search engine optimisation is also a prerequisite for the very reason that if a website does not rank on the first page of the search engine result page for a given keyword, then that website might as well not exist. According to this empirical work, usability is in contradiction to search engine optimisation best practices. Therefore the two need to be weighed up in terms of importance towards search engines and visitors.

Comparison of two heuristic evaluation methods for evaluating the usability of health information systems.

Science.gov (United States)

Khajouei, Reza; Hajesmaeel Gohari, Sadrieh; Mirzaee, Moghaddameh

2018-04-01

In addition to following the usual Heuristic Evaluation (HE) method, the usability of health information systems can also be evaluated using a checklist. The objective of this study is to compare the performance of these two methods in identifying usability problems of health information systems. Eight evaluators independently evaluated different parts of a Medical Records Information System using two methods of HE (usual and with a checklist). The two methods were compared in terms of the number of problems identified, problem type, and the severity of identified problems. In all, 192 usability problems were identified by two methods in the Medical Records Information System. This was significantly higher than the number of usability problems identified by the checklist and usual method (148 and 92, respectively) (p information systems. The results demonstrated that the checklist method had significantly better performance in terms of the number of identified usability problems; however, the performance of the usual method for identifying problems of higher severity was significantly better. Although the checklist method can be more efficient for less experienced evaluators, wherever usability is critical, the checklist should be used with caution in usability evaluations. Copyright © 2018 Elsevier Inc. All rights reserved.

The influence of socio-cultural background and product value in usability testing.

Science.gov (United States)

Sonderegger, Andreas; Sauer, Juergen

2013-05-01

This article examines the influence of socio-cultural background and product value on different outcomes of usability tests. A study was conducted in two different socio-cultural regions, Switzerland and East Germany, which differed in a number of aspects (e.g. economic power, price sensitivity and culture). Product value (high vs. low) was varied by manipulating the price of the product. Sixty-four test participants were asked to carry out five typical user tasks in the context of coffee machine usage, measuring performance, perceived usability, and emotion. The results showed that in Switzerland, high-value products were rated higher in usability than low-value products whereas in East Germany, high-value products were evaluated lower in usability. A similar interaction effect of socio-cultural background and product value was observed for user emotion. Implications are that the outcomes of usability tests do not allow for a simple transfer across cultures and that the mediating influence of perceived product value needs to be taken into consideration. Copyright © 2012 Elsevier Ltd and The Ergonomics Society. All rights reserved.

Comparability and Usability: Key issues in the design of internet forms for New Zealand’s 2006 Census of Populations and Dwellings

Directory of Open Access Journals (Sweden)

Lyn Potaka

2008-03-01

Full Text Available Designing internet questionnaires to collect data that will ultimately be comparable with the data collected from paper questionnaires can present a number of challenges for developers. This paper discusses the design and development of internet forms for use in a mixed-mode Census in New Zealand in 2006. Using experiences from the design and testing of prototype forms, it describes design features intended to take full advantage of the capabilities of the internet mode, while preserving the qualities of paper based responding to help prevent mode effects. The discussion also highlights the role of usability testing as a key tool in evaluating the success of those design strategies and ensuring that the forms would be simple and easy to use.

Usability evaluation of Laboratory and Radiology Information Systems integrated into a hospital information system.

Science.gov (United States)

Nabovati, Ehsan; Vakili-Arki, Hasan; Eslami, Saeid; Khajouei, Reza

2014-04-01

This study was conducted to evaluate the usability of widely used laboratory and radiology information systems. Three usability experts independently evaluated the user interfaces of Laboratory and Radiology Information Systems using heuristic evaluation method. They applied Nielsen's heuristics to identify and classify usability problems and Nielsen's severity rating to judge their severity. Overall, 116 unique heuristic violations were identified as usability problems. In terms of severity, 67 % of problems were rated as major and catastrophic. Among 10 heuristics, "consistency and standards" was violated most frequently. Moreover, mean severity of problems concerning "error prevention" and "help and documentation" heuristics was higher than of the others. Despite widespread use of specific healthcare information systems, they suffer from usability problems. Improving the usability of systems by following existing design standards and principles from the early phased of system development life cycle is recommended. Especially, it is recommended that the designers design systems that inhibit the initiation of erroneous actions and provide sufficient guidance to users.

A comparison of usability factors of four mobile devices for accessing healthcare information by adolescents.

Science.gov (United States)

Sheehan, B; Lee, Y; Rodriguez, M; Tiase, V; Schnall, R

2012-01-01

Mobile health (mHealth) is a growing field aimed at developing mobile information and communication technologies for healthcare. Adolescents are known for their ubiquitous use of mobile technologies in everyday life. However, the use of mHealth tools among adolescents is not well described. We examined the usability of four commonly used mobile devices (an iPhone, an Android with touchscreen keyboard, an Android with built-in keyboard, and an iPad) for accessing healthcare information among a group of urban-dwelling adolescents. Guided by the FITT (Fit between Individuals, Task, and Technology) framework, a thinkaloud protocol was combined with a questionnaire to describe usability on three dimensions: 1) task-technology fit; 2) individual-technology fit; and 3) individual-task fit. For task-technology fit, we compared the efficiency, and effectiveness of each of the devices tested and found that the iPhone was the most usable had the fewest errors and prompts and had the lowest mean overall task time For individual-task fit, we compared efficiency and learnability measures by website tasks and found no statistically significant effect on tasks steps, task time and number of errors. Following our comparison of success rates by website tasks, we compared the difference between two mobile applications which were used for diet tracking and found statistically significant effect on tasks steps, task time and number of errors. For individual-technology fit, interface quality was significantly different across devices indicating that this is an important factor to be considered in developing future mobile devices. All of our users were able to complete all of the tasks, however the time needed to complete the tasks was significantly different by mobile device and mHealth application. Future design of mobile technology and mHealth applications should place particular importance on interface quality.

Usability Study of a Computer-Based Self-Management System for Older Adults with Chronic Diseases

Science.gov (United States)

Tao, Da

2012-01-01

Background Usability can influence patients’ acceptance and adoption of a health information technology. However, little research has been conducted to study the usability of a self-management health care system, especially one geared toward elderly patients. Objective This usability study evaluated a new computer-based self-management system interface for older adults with chronic diseases, using a paper prototype approach. Methods Fifty older adults with different chronic diseases participated. Two usability evaluation methods were involved: (1) a heuristics evaluation and (2) end-user testing with a think-aloud testing method, audio recording, videotaping, and interviewing. A set of usability metrics was employed to determine the overall system usability, including task incompletion rate, task completion time, frequency of error, frequency of help, satisfaction, perceived usefulness, and perceived ease of use. Interviews were used to elicit participants’ comments on the system design. The quantitative data were analyzed using descriptive statistics and the qualitative data were analyzed for content. Results The participants were able to perform the predesigned self-management tasks with the current system design and they expressed mostly positive responses about the perceived usability measures regarding the system interface. However, the heuristics evaluation, performance measures, and interviews revealed a number of usability problems related to system navigation, information search and interpretation, information presentation, and readability. Design recommendations for further system interface modifications were discussed. Conclusions This study verified the usability of the self-management system developed for older adults with chronic diseases. Also, we demonstrated that our usability evaluation approach could be used to quickly and effectively identify usability problems in a health care information system at an early stage of the system development

Virtual Reality for Architectural or Territorial Representations: Usability Perceptions

Directory of Open Access Journals (Sweden)

Atta Idrawani Zaini

2017-05-01

Full Text Available Virtual reality (VR is widely being researched within various aspects of real-world applications. As architecture and urban design are very much adhered to evaluating and designing space, physical representations are deemed as incompetent to deliver a full-scale depiction of a space. Similarly, digital models are very much also limited in that sense. VR can deliver a full-scale virtual environment (VE, tricking users to be immersed in the replicated environment. This is an advantage for the aforementioned design disciplines, as more relatable and realistic depiction of a space can be modelled. The notion of its usability has become important to be understood from the perspective of architecture and urban design. This paper measured the respondents’ perceptions of VR’s usability through measuring its quality of use based on several criteria. The criteria established were the ease of use, usefulness, and satisfaction. Different levels of architectural details were decided as a form of control. A total of N=96 randomly selected respondents from various backgrounds participated in the survey as they were divided into four different group of treatments. Each group experienced a different VE with different level of architectural details. The first section of analysis is a one-sample analysis and the second is a group difference analysis. From the first analysis, it was found that the respondents perceived VR as a usable tool for architectural or territorial representation. Using Kruskal-Wallis test, it was found that there was no statistically significant difference between groups, suggesting that the respondents perceived VR as usable regardless of the level of architectural details. As this paper used perception data based on the quality of use alone, the efficiency of VR system was not measured. Thus, this paper recommends further studies to be conducted on the system’s efficiency to reflect its usability in full extent.

Development, Usability, and Efficacy of a Serious Game to Help Patients Learn About Pain Management After Surgery: An Evaluation Study.

Science.gov (United States)

Ingadottir, Brynja; Blondal, Katrin; Thue, David; Zoega, Sigridur; Thylen, Ingela; Jaarsma, Tiny

2017-05-10

Postoperative pain is a persistent problem after surgery and can delay recovery and develop into chronic pain. Better patient education has been proposed to improve pain management of patients. Serious games have not been previously developed to help patients to learn how to manage their postoperative pain. The aim of this study was to describe the development of a computer-based game for surgical patients to learn about postoperative pain management and to evaluate the usability, user experience, and efficacy of the game. A computer game was developed by an interdisciplinary team following a structured approach. The usability, user experience, and efficacy of the game were evaluated using self-reported questionnaires (AttrakDiff2, Postoperative Pain Management Game Survey, Patient Knowledge About Postoperative Pain Management questionnaire), semi-structured interviews, and direct observation in one session with 20 participants recruited from the general public via Facebook (mean age 48 [SD 14]; 11 women). Adjusted Barriers Questionnaire II and 3 questions on health literacy were used to collect background information. Theories of self-care and adult learning, evidence for the educational needs of patients about pain management, and principles of gamification were used to develop the computer game. Ease of use and usefulness received a median score between 2.00 (IQR 1.00) and 5.00 (IQR 2.00) (possible scores 0-5; IQR, interquartile range), and ease of use was further confirmed by observation. Participants expressed satisfaction with this novel method of learning, despite some technological challenges. The attributes of the game, measured with AttrakDiff2, received a median score above 0 in all dimensions; highest for attraction (median 1.43, IQR 0.93) followed by pragmatic quality (median 1.31, IQR 1.04), hedonic quality interaction (median 1.00, IQR 1.04), and hedonic quality stimulation (median 0.57, IQR 0.68). Knowledge of pain medication and pain management

Current status of Marek’s disease in the United States & worldwide based on a questionnaire survey

Science.gov (United States)

A questionnaire was widely distributed in 2011 to estimate the global prevalence of Marek’s disease (MD) and gain a better understanding of current control strategies and future concerns. A total of 112 questionnaires were returned representing 116 countries from sources including national branch s...

Usability Testing of a Multimedia e-Learning Resource for Electrolyte and Acid-Base Disorders

Science.gov (United States)

Davids, Mogamat Razeen; Chikte, Usuf; Grimmer-Somers, Karen; Halperin, Mitchell L.

2014-01-01

The usability of computer interfaces may have a major influence on learning. Design approaches that optimize usability are commonplace in the software development industry but are seldom used in the development of e-learning resources, especially in medical education. We conducted a usability evaluation of a multimedia resource for teaching…

Using a fuzzy comprehensive evaluation method to determine product usability: A proposed theoretical framework.

Science.gov (United States)

Zhou, Ronggang; Chan, Alan H S

2017-01-01

In order to compare existing usability data to ideal goals or to that for other products, usability practitioners have tried to develop a framework for deriving an integrated metric. However, most current usability methods with this aim rely heavily on human judgment about the various attributes of a product, but often fail to take into account of the inherent uncertainties in these judgments in the evaluation process. This paper presents a universal method of usability evaluation by combining the analytic hierarchical process (AHP) and the fuzzy evaluation method. By integrating multiple sources of uncertain information during product usability evaluation, the method proposed here aims to derive an index that is structured hierarchically in terms of the three usability components of effectiveness, efficiency, and user satisfaction of a product. With consideration of the theoretical basis of fuzzy evaluation, a two-layer comprehensive evaluation index was first constructed. After the membership functions were determined by an expert panel, the evaluation appraisals were computed by using the fuzzy comprehensive evaluation technique model to characterize fuzzy human judgments. Then with the use of AHP, the weights of usability components were elicited from these experts. Compared to traditional usability evaluation methods, the major strength of the fuzzy method is that it captures the fuzziness and uncertainties in human judgments and provides an integrated framework that combines the vague judgments from multiple stages of a product evaluation process.

An Online Social Constructivist Course: Toward a Framework for Usability Evaluations

Science.gov (United States)

Phillips, Alana S.; Sheffield, Anneliese; Moore, Michelle; Robinson, Heather A.

2016-01-01

There is a need for a holistic usability evaluation framework that accommodates social constructivist online courses. Social knowledge construction may not be adequately evaluated using current frameworks. This qualitative research study examined the usability needs of a social constructivist online course. Data from an online course were analyzed…

Usable and accessible websites in SMEs. Challenges for the future

Directory of Open Access Journals (Sweden)

Ana Castillo-Díaz, Ph. D.

2010-01-01

Full Text Available In an increasingly competitive environment in which Internet occupies a prominent place, transferring a brand from the offline to the online environment has become a vital issue for companies. Usability and accessibility have become crucial to enable adequate online brand communication. Ensuring websites are usable and accessible will facilitate web navigation, will improve the company’s image, and will favour loyalty towards the brand.This article presents the results of an investigation measuring the extent to what small and medium enterprises (SMEs employ usability and accessibility as supporting pillars of brand in the online environment to communicate with their audiences. The results indicate that usability is in fact taken into account by SMEs, but it is seen more as a technological element than as a promotion tool for the brand. Accessibility, on the other hand, is of secondary concern in the design of websites analysed, since they are not certified by any standard and are not fully accessible. Thus, it can be argued that the concern to transmit the brand online is incipient but, currently, SMEs do not take advantage of all the potential offered by the Web.

NON-FUNCTIONAL SHOPPING MOTIVES AMONG IRANIAN CONSUMERS

Directory of Open Access Journals (Sweden)

Shahriar AZIZI

2011-01-01

Full Text Available This study aims to explore the non functional shopping motives among Iranian consumers. In addition, the effects of marital status, gender, age and residential region as an indicator for social class on the non-functional shopping motives are investigated. This paper uses a self-reported and 15 items questionnaire. The analysis is done based on 363 returned and usable questionnaires. Multivariate analysis of variance is applied for this study. MANOVA results show that marital status, gender, age and region have different significant effects on the non-functional shopping motives among Iranian consumers.

Online user tracking and usability tools - a mapping study

OpenAIRE

Nyström, Niklas

2014-01-01

Tracking user activities online can be done in order to improve systems usability, understand user behaviour or to increase monetary prot, to mention a few things. The software tools for this purpose can vary, for example in terms of usability of the tool itself, features, security, price, accessibility and support options. In this study I have developed a methodology to evaluate a selection of modern tools and map them depending on various properties. I have also analysed learning theories t...

Usability of Low-Cost Android Data Collection System for Community-Based Participatory Research.

Science.gov (United States)

Salihu, Hamisu M; Salinas-Miranda, Abraham; Turner, DeAnne; King, Lindsey; Paothong, Arnut; Austin, Deborah; Berry, Estrellita Lo

2016-01-01

Android tablet computers can be valuable tools for data collection, but their usability has not been evaluated in community-based participatory research (CBPR). This article examines the usability of a low-cost bilingual touchscreen computerized survey system using Android tablets, piloted with a sample of 201 community residents in Tampa, Florida, from November 2013 to March 2014. Needs assessment questions were designed with the droidSURVEY software, and deployed using Android tablet computers. In addition, participants were asked questions about system usability. The mean system usability was 77.57 ± 17.66 (range, 0-100). The mean completion time for taking the 63 survey questions in the needs assessment was 23.11 ± 9.62 minutes. The survey completion rate was optimal (100%), with only 6.34% missingness per variable. We found no sociodemographic differences in usability scores. Our findings indicate that Android tablets could serve as useful tools in CBPR studies.

Usability of a patient education and motivation tool using heuristic evaluation.

Science.gov (United States)

Joshi, Ashish; Arora, Mohit; Dai, Liwei; Price, Kathleen; Vizer, Lisa; Sears, Andrew

2009-11-06

Computer-mediated educational applications can provide a self-paced, interactive environment to deliver educational content to individuals about their health condition. These programs have been used to deliver health-related information about a variety of topics, including breast cancer screening, asthma management, and injury prevention. We have designed the Patient Education and Motivation Tool (PEMT), an interactive computer-based educational program based on behavioral, cognitive, and humanistic learning theories. The tool is designed to educate users and has three key components: screening, learning, and evaluation. The objective of this tutorial is to illustrate a heuristic evaluation using a computer-based patient education program (PEMT) as a case study. The aims were to improve the usability of PEMT through heuristic evaluation of the interface; to report the results of these usability evaluations; to make changes based on the findings of the usability experts; and to describe the benefits and limitations of applying usability evaluations to PEMT. PEMT was evaluated by three usability experts using Nielsen's usability heuristics while reviewing the interface to produce a list of heuristic violations with severity ratings. The violations were sorted by heuristic and ordered from most to least severe within each heuristic. A total of 127 violations were identified with a median severity of 3 (range 0 to 4 with 0 = no problem to 4 = catastrophic problem). Results showed 13 violations for visibility (median severity = 2), 38 violations for match between system and real world (median severity = 2), 6 violations for user control and freedom (median severity = 3), 34 violations for consistency and standards (median severity = 2), 11 violations for error severity (median severity = 3), 1 violation for recognition and control (median severity = 3), 7 violations for flexibility and efficiency (median severity = 2), 9 violations for aesthetic and minimalist design

Patient Preference Before and After Arthroscopic Rotator Cuff Repair: Which Is More Important, Pain Relief or Strength Return?

Science.gov (United States)

Virk, Mandeep S; Levy, David M; Kuhns, Benjamin D; Krecher, James S; Parsley, Billy K; Burkhart, Stephen S; Romeo, Anthony A; Verma, Nikhil N; Cole, Brian J

Our understanding of patients' desired outcomes and expectations of arthroscopic rotator cuff repair (ARCR) is limited, particularly regarding the importance of pain relief and strength return relative to each other. We conducted a study of patient's ratings of the importance of pain relief and strength return after ARCR. Before undergoing surgery, 60 patients completed a shoulder questionnaire on which they assessed severity of symptoms and rated, on a 10-point scale, the importance of postoperative improvements in pain relief and strength return. After surgery, they completed the same questionnaire, again rating the importance of pain relief and strength return. About 50% of the patients valued pain relief and strength return equally before and after ARCR. However, overall patient ratings were higher for strength return over pain relief, both before surgery, mean (SD), 9.2 (2.1) vs 8.6 (2.3) (P = .02), and afterward, at a follow-up of 5.2 (0.2) years, 8.9 (1.9) vs 8.2 (3.1) (P = .03). This significant preference for strength return held irrespective of sex, age, active sports involvement, preoperative self-assessed pain score, and subjective shoulder weakness. Before surgery, increasing age was associated with a stronger preference for pain relief (r = 0.33, P = .01), and retirees preferred pain relief over strength return. These results show the patterns of patient preference for pain relief and strength return after ARCR. Improved understanding of these patients' expectations will allow meaningful changes in patient satisfaction.

Usability of Discovery Portals

OpenAIRE

Bulens, J.D.; Vullings, L.A.E.; Houtkamp, J.M.; Vanmeulebrouk, B.

2013-01-01

As INSPIRE progresses to be implemented in the EU, many new discovery portals are built to facilitate finding spatial data. Currently the structure of the discovery portals is determined by the way spatial data experts like to work. However, we argue that the main target group for discovery portals are not spatial data experts but professionals with limited spatial knowledge, and a focus outside the spatial domain. An exploratory usability experiment was carried out in which three discovery p...

Analysis of usability factors affecting purchase intention in online e-commerce sites

Science.gov (United States)

Perdana, R. A.; Suzianti, A.

2017-03-01

The growing number of internet users plays a significant role in the emergence of a variety of online e-commerce sites to meet the needs of Indonesians. However, there are still some problems faced by the users in using e-commerce sites. Therefore, a research related to user experience on their purchase intention to foster e-commerce sites is required. This study is conducted to find out the relationship between usability factors on e-commerce users’ purchase intention using a case study by using SEM to analyse the usability of the website. The result of this study shows that credibility, readability and telepresence are usability factors that directly affect purchase intention, while simplicity, consistency and interactivity are usability factors that indirectly affect purchase intention. Therefore, we can conclude that Indonesian consumers are on the Early Majority phase in adopting Company A.

Key Design Characteristics for Developing Usable E-Commerce Websites in the Arab World

Directory of Open Access Journals (Sweden)

Layla Hasan

2016-09-01

Full Text Available This research aims to suggest key design characteristics that are necessary for developing usable e-commerce websites in the Arab world. A comprehensive usability evaluation of four leading Arab e-commerce websites was conducted using the heuristic evaluation method. The results identified major and minor usability problems and major and minor good design characteristics on the selected websites. Based on the results, 51 key design characteristics were suggested. The recommended key design characteristics comprised two levels according to their priority: level one which includes mandatory key design characteristics and level two which includes supplementary design characteristics. The key design characteristics in each level were categorized under specific pages and areas that can be found on any e-commerce website. Such categorizations could direct website evaluators and designers to important pages and areas that should be considered to improve the overall usability of e-commerce websites. The results of this research are particularly important to developing countries which are still facing challenges that may affect the design and accessibility of usable and useful websites. These relate to low speed of accessing the Internet and a lack of website designers who have experience in customers’ needs and websites’ usable design characteristics.

Responsiveness of migraine-ACT and MIDAS questionnaires for assessing migraine therapy.

Science.gov (United States)

García, María Luisa; Baos, Vicente; Láinez, Miguel; Pascual, Julio; López-Gil, Arturo

2008-10-01

Migraine is frequently undertreated. The 4-item Migraine Assessment of Current Therapy (Migraine-ACT) questionnaire is a simple and reliable tool to identify patients requiring a change in current acute migraine treatment. To investigate the responsiveness of the Migraine-ACT tool, and compare it with that of the Migraine Disability Assessment (MIDAS) questionnaire, for patients with migraine at 1100 primary care sites in Spain. Patients eligible for this open-label, 2-visit prospective study reported migraine for >1 year and >or=1 migraine attack per month and were new to the clinic or on follow-up care for MIDAS questionnaires were administered, and patient satisfaction with treatment was recorded, at baseline and at 3 months. A total of 3272 patients, 78% female, were enrolled, and 2877 (88%) returned for the 3-month visit. Investigators changed baseline migraine treatment for 72% of returning patients; 85% and 80% of these patients had improved Migraine-ACT and MIDAS scores at 3 months, respectively. Patients who reported being completely or very satisfied with migraine treatment numbered 492 (15%) at baseline and 1406 (49%) at 3 months. Migraine-ACT and MIDAS score agreement for improvement at 3 months was poor (kappa = 0.339). Both the mean MIDAS score and the distribution of Migraine-ACT scores improved over the course of 3 months; however, Migraine-ACT scores were significantly (P MIDAS scores. The area under the curve in the receiver-operating characteristic analysis was significantly (P MIDAS (0.70) questionnaire. These results suggest that the Migraine-ACT questionnaire can be used more reliably than the MIDAS questionnaire for detecting improvements in treatment of new and follow-up patients with migraine.

77 FR 8217 - Evaluating the Usability of Electronic Health Record (EHR) Systems

Science.gov (United States)

2012-02-14

... usability of health information technology (HIT) systems, EHRs in particular, and performance-oriented user... the usability of health information technology (HIT) systems. NIST research is designed to: (1... DEPARTMENT OF COMMERCE National Institute of Standards and Technology [Docket No. 120123059-2058...

The Focus of Current HCI Research in Usability Evaluation and Feedback

DEFF Research Database (Denmark)

Høegh, Rune Thaarup

2007-01-01

This paper presents the findings from a systematic literature study of the research on usability evaluation and feedback. The literature study covers the papers published from five key human-computer interaction journals for a period of four years, and depicts the most current research within...... the field with regard to usability evaluation and feedback....

A comparison of usability methods for testing interactive health technologies: Methodological aspects and empirical evidence

NARCIS (Netherlands)

Jaspers, Monique W. M.

2009-01-01

OBJECTIVE: Usability evaluation is now widely recognized as critical to the success of interactive health care applications. However, the broad range of usability inspection and testing methods available may make it difficult to decide on a usability assessment plan. To guide novices in the

Exploring the Role of Usability in the Software Process: A Study of Irish Software SMEs

Science.gov (United States)

O'Connor, Rory V.

This paper explores the software processes and usability techniques used by Small and Medium Enterprises (SMEs) that develop web applications. The significance of this research is that it looks at development processes used by SMEs in order to assess to what degree usability is integrated into the process. This study seeks to gain an understanding into the level of awareness of usability within SMEs today and their commitment to usability in practice. The motivation for this research is to explore the current development processes used by SMEs in developing web applications and to understand how usability is represented in those processes. The background for this research is provided by the growth of the web application industry beyond informational web sites to more sophisticated applications delivering a broad range of functionality. This paper presents an analysis of the practices of several Irish SMEs that develop web applications through a series of case studies. With the focus on SMEs that develop web applications as Management Information Systems and not E-Commerce sites, informational sites, online communities or web portals. This study gathered data about the usability techniques practiced by these companies and their awareness of usability in the context of the software process in those SMEs. The contribution of this study is to further the understanding of the current role of usability within the software development processes of SMEs that develop web applications.

Estimating Sample Size for Usability Testing

Directory of Open Access Journals (Sweden)

Alex Cazañas

2017-02-01

Full Text Available One strategy used to assure that an interface meets user requirements is to conduct usability testing. When conducting such testing one of the unknowns is sample size. Since extensive testing is costly, minimizing the number of participants can contribute greatly to successful resource management of a project. Even though a significant number of models have been proposed to estimate sample size in usability testing, there is still not consensus on the optimal size. Several studies claim that 3 to 5 users suffice to uncover 80% of problems in a software interface. However, many other studies challenge this assertion. This study analyzed data collected from the user testing of a web application to verify the rule of thumb, commonly known as the “magic number 5”. The outcomes of the analysis showed that the 5-user rule significantly underestimates the required sample size to achieve reasonable levels of problem detection.

A brain-computer interface based cognitive training system for healthy elderly: a randomized control pilot study for usability and preliminary efficacy.

Directory of Open Access Journals (Sweden)

Tih-Shih Lee

Full Text Available Cognitive decline in aging is a pressing issue associated with significant healthcare costs and deterioration in quality of life. Previously, we reported the successful use of a novel brain-computer interface (BCI training system in improving symptoms of attention deficit hyperactivity disorder. Here, we examine the feasibility of the BCI system with a new game that incorporates memory training in improving memory and attention in a pilot sample of healthy elderly. This study investigates the safety, usability and acceptability of our BCI system to elderly, and obtains an efficacy estimate to warrant a phase III trial. Thirty-one healthy elderly were randomized into intervention (n = 15 and waitlist control arms (n = 16. Intervention consisted of an 8-week training comprising 24 half-hour sessions. A usability and acceptability questionnaire was administered at the end of training. Safety was investigated by querying users about adverse events after every session. Efficacy of the system was measured by the change of total score from the Repeatable Battery for the Assessment of Neuropsychological Status (RBANS before and after training. Feedback on the usability and acceptability questionnaire was positive. No adverse events were reported for all participants across all sessions. Though the median difference in the RBANS change scores between arms was not statistically significant, an effect size of 0.6SD was obtained, which reflects potential clinical utility according to Simon's randomized phase II trial design. Pooled data from both arms also showed that the median change in total scores pre and post-training was statistically significant (Mdn = 4.0; p<0.001. Specifically, there were significant improvements in immediate memory (p = 0.038, visuospatial/constructional (p = 0.014, attention (p = 0.039, and delayed memory (p<0.001 scores. Our BCI-based system shows promise in improving memory and attention in healthy

WEB USABILITY OF PUBLIC ORGANIZATION WEBSITES: The Case of Indonesian Ministry Websites

Directory of Open Access Journals (Sweden)

Ali Rokhman

2012-08-01

Full Text Available As a consequence of the development of Information and Communication Technologies (ICT, nowadays almost all governments around the world, included Indonesian government have official websites to provide information and services for their citizen. In the second period of President Susilo Bambang Yudhoyono administration has thirty two ministries and each ministries have an official website. However implementation of the ministry websites have not been measured yet on usability aspect. The objective of this research is to examine the usability of ministry websites of Indonesian Government. Eleven websites was taken as sample in this study. Respondents are 128 Internet users who have competency for assessing web usability. Usability of websites were measured by several indicators were adapted from E-Government Toolkit for Developing Countries that was prepared by the National Informatics Centre and UNESCO. The main indicators consist of navigation architecture, layout design, and content.

Usability evaluation of the interactive Personal Patient Profile-Prostate decision support system with African American men.

Science.gov (United States)

Jaja, Cheedy; Pares-Avila, Jose; Wolpin, Seth; Berry, Donna

2010-04-01

The Personal Patient Profile-Prostate (P4) program is an interactive Web-based decision support system that provides men with localized prostate cancer customized education and coaching with which to make the best personal treatment decision. This study assessed functionality and usability of the P4 program and identified problems in user-computer interaction in a sample of African American men. Usability testing was conducted with 12 community-dwelling African American adult men. The health status of participants was not known or collected by the research team. Each participant worked with the P4 program and provided simultaneous feedback using the "think aloud" technique. Handwritten field notes were collated and assigned to 3 standard coded categories. Aspects of P4 program usability was made based on common issues in the assigned categories. Summary statistics were derived for types and frequency of usability issues noted in the coded data. Twelve participants reported a total of 122 usability comments, with a mean of 9 usability comments. The most common usability issue by participant was completeness of information content, which comprised 53 (43%) of the total issues. Comprehensibility of text and graphics was second, comprising 51 (42%) of the total issues. This study provided initial inventory of usability issues for community African American men that may potentially interfere with application of the P4 system in the community setting and overall system usability, confirming the need for usability testing of a culturally appropriate Internet-based decision support system before community application.

APPLICATION OF USABILITY CONCEPTS IN WINE MARKETING: A MULTIDISCIPLINARY REVIEW

Directory of Open Access Journals (Sweden)

Cătălina CHIVU-DRAGHIA

2015-10-01

Full Text Available Various studies have shown that the wine consumption decline in young generation could be influenced by the perception of wine as intimidating and difficult to understand, and by the lack of adaptability of the product’s communication strategy and packaging design to their lifestyle. Information available on the packaging is often complex and confusing for novice wine consumers and sometimes even irrelevant in regards to the intrinsic characteristics of the product. Furthermore, wine is seen by young adult consumers as old fashion, formal and mostly not associated with their relaxed attitude and “on the move” lifestyle. The objective of this paper is to analyse the usability key principles and heuristic and their applicability in wine marketing as a mean to improve the perception and increase understanding of wine for the young and/or novice consumers. The paper aims to review the existing knowledge and findings about the concept of usability (with special emphasis on Usability Engineering and Human Computer Interaction (HCI, in order to explore the aspects applicable in wine marketing. The usability concept proves useful in wine marketing to simplify the decision process, to make the meeting with the product less intimidating and more engaging, and to decrease the risk perception for the inexperienced wine consumers.

Educating Providers in Return-to-Play Suggested Guidelines Postconcussion.

Science.gov (United States)

Bires, Angela Macci; Leonard, Amanda L; Thurber, Brandon

As the awareness of concussions increases, it is imperative to be able to evaluate, diagnose, and treat concussed individuals properly to prevent further complications or death. The primary purpose of this study was to compare a provider's current awareness and comfort level as it relates to the return-to-play guidelines for concussions. A secondary aim was to evaluate current protocols that are in use and determine whether they coincide with the suggested guidelines. An educational intervention was implemented to assess the knowledge and confidence of health care providers. The study design was a quantitative, convenient sample, pretest/posttest questionnaire. The questionnaire was administered to participants who were nurse practitioners prior to an educational PowerPoint presentation. At 8 weeks, the posttest was administered. Approximately 19% of individuals were not aware of a graded return-to-play protocols. The findings suggest that the educational intervention increased their confidence levels in making a diagnosis of a concussion, in assessing danger signs, and in understanding when to refer to a specialist. Additional supporting evidence from this study indicates that the educational intervention allowed the participants to achieve a greater comfort level in finding appropriate resources for them and their patients.

A Proposal to Elicit Usability Requirements within a Model-Driven Development Environment

NARCIS (Netherlands)

Isela Ormeno, Y; Panach, I; Condori-Fernandez, O.N.; Pastor, O.

2014-01-01

Nowadays there are sound Model-Driven Development (MDD) methods that deal with functional requirements, but in general, usability is not considered from the early stages of the development. Analysts that work with MDD implement usability features manually once the code has been generated. This

Measuring the Usability of Augmented Reality e-Learning Systems: A User-Centered Evaluation Approach

Science.gov (United States)

Pribeanu, Costin; Balog, Alexandru; Iordache, Dragoş Daniel

The development of Augmented Reality (AR) systems is creating new challenges and opportunities for the designers of e-learning systems. The mix of real and virtual requires appropriate interaction techniques that have to be evaluated with users in order to avoid usability problems. Formative usability aims at finding usability problems as early as possible in the development life cycle and is suitable to support the development of such novel interactive systems. This work presents an approach to the user-centered usability evaluation of an e-learning scenario for Biology developed on an Augmented Reality educational platform. The evaluation has been carried on during and after a summer school held within the ARiSE research project. The basic idea was to perform usability evaluation twice. In this respect, we conducted user testing with a small number of students during the summer school in order to get a fast feedback from users having good knowledge in Biology. Then, we repeated the user testing in different conditions and with a relatively larger number of representative users. In this paper we describe both experiments and compare the usability evaluation results.

Trends in CAD education in interior design programs

OpenAIRE

Ko, Hye Mi

1990-01-01

This research investigated Computer Aided Design (CAD) education in the interior design. program focusing on educators' opinions about creativity aspects including computer application, teaching materials and teaching methods as well as other trends in CAD education. A questionnaire was sent to one hundred eighty-two members of the Interior Design Educators Council (IDEC). A frequency distribution was used on 69 usable returned surveys to describe the sample characteristi...

Return to work and its relation to financial distress among Iranian cancer survivors.

Science.gov (United States)

Ghasempour, Mostafa; Rahmani, Azad; Davoodi, Arefeh; Sheikhalipour, Zahra; Ziaeei, Jamal Evazie; Abri, Fariba

2015-01-01

Return to work after treatment completion is important for both cancer survivors and society. Financial distress is one of the factors that may influence the return to work in cancer survivors. However, this relationship has not been well investigated. This study aimed to determine the rate of return to work and its relation to financial distress among Iranian cancer survivors. This descriptive-correlational study was undertaken among 165 cancer survivors who completed their initial treatments and had no signs of active cancer. The Return to Work questionnaire and Financial Distress/Financial Well-Being Scale were used for data collection. Data were analyzed using SPSS statistical software. After initial treatments, 120 cancer survivors (72%) had returned to work, of which 50 patients (42%) had returned to full-time work and 70 (58%) reduced their work hours and returned to part-time work. Cancer survivors also reported high levels of financial distress. In addition, the financial distress was lower among patients who had returned completely to work, in comparison to patients who had quit working for cancer-related reasons (p=0.001) or returned to work as part-time workers (p=0.001). The findings showed that a high percent of Iranian cancer survivors had not returned to their jobs or considerably reduced working hours after treatment completion. Accordingly, due to high levels of financial distress experienced by participants and its relation to return to work, designing rehabilitation programs to facilitate cancer survivor return to work should be considered.

Factors Related to Return to Work in Women After Breast Cancer in Iran.

Science.gov (United States)

Azarkish, Fatemeh; Mirzaii Najmabadi, Khadijeh; Latifnejad Roudsari, Robab; Homaei Shandiz, Fatemeh

2015-09-01

Most women are diagnosed with breast cancer (BC) when they are still at the appropriate age for employment. The increasing survival rates of patients with BC call for more attention to their ability to return to work. The aim of this study was to identify factors related to the return to work in Iranian women underwent BC treatment. A total of 175 women with BC, who met the inclusion criteria, were enrolled in this cross-sectional study. The subjects were recruited from four hospitals affiliated to Mashhad university of medical sciences. These hospitals are oncology referral centers in eastern Iran. All records of employed women with BC were studied in four hospitals of Mashhad city, Iran, during 2000 - 2010. The researchers designed a questionnaire, which consisted of questions regarding social/demographic, health/disease, and work characteristics. The questionnaires were completed through interviews. Data were analyzed using SPSS software, version 11.5. The mean age of the patients at the time of interview was 44.3 ± 6.72 years. Mean age of "Return- to-work" group was 42.71 and "No return-to-work" group was 51.06. Most women (80%) were married. At the time of the interview, 80% had returned to work after a BC diagnosis. Older patients (OR = 0.796; 95% CI, 0.625 - 0.907, P = 0.002), and those with a great deal of work experience (OR = 0.861; 95% CI, 0.752 - 0.986, P = 0.030) were less likely to return to work. Also, women who had no pain or surgery scar (OR = 23.03; 95% CI, 4.53 - 117.02, P work (OR = 22.373; 95% CI, 4.04 - 23.892, P work after BC treatment in working women in Mashhad city, Iran. These predictors should be taken into account in order to improve the patient's life quality.

Usability Studies in Virtual and Traditional Computer Aided Design Environments for Fault Identification

Science.gov (United States)

2017-08-08

communicate their subjective opinions. Keywords: Usability Analysis; CAVETM (Cave Automatic Virtual Environments); Human Computer Interface (HCI...the differences in interaction when compared with traditional human computer interfaces. This paper provides analysis via usability study methods

Health literacy and usability of clinical trial search engines.

Science.gov (United States)

Utami, Dina; Bickmore, Timothy W; Barry, Barbara; Paasche-Orlow, Michael K

2014-01-01

Several web-based search engines have been developed to assist individuals to find clinical trials for which they may be interested in volunteering. However, these search engines may be difficult for individuals with low health and computer literacy to navigate. The authors present findings from a usability evaluation of clinical trial search tools with 41 participants across the health and computer literacy spectrum. The study consisted of 3 parts: (a) a usability study of an existing web-based clinical trial search tool; (b) a usability study of a keyword-based clinical trial search tool; and (c) an exploratory study investigating users' information needs when deciding among 2 or more candidate clinical trials. From the first 2 studies, the authors found that users with low health literacy have difficulty forming queries using keywords and have significantly more difficulty using a standard web-based clinical trial search tool compared with users with adequate health literacy. From the third study, the authors identified the search factors most important to individuals searching for clinical trials and how these varied by health literacy level.

A comparison of usability methods for testing interactive health technologies: methodological aspects and empirical evidence.

Science.gov (United States)

Jaspers, Monique W M

2009-05-01

Usability evaluation is now widely recognized as critical to the success of interactive health care applications. However, the broad range of usability inspection and testing methods available may make it difficult to decide on a usability assessment plan. To guide novices in the human-computer interaction field, we provide an overview of the methodological and empirical research available on the three usability inspection and testing methods most often used. We describe two 'expert-based' and one 'user-based' usability method: (1) the heuristic evaluation, (2) the cognitive walkthrough, and (3) the think aloud. All three usability evaluation methods are applied in laboratory settings. Heuristic evaluation is a relatively efficient usability evaluation method with a high benefit-cost ratio, but requires high skills and usability experience of the evaluators to produce reliable results. The cognitive walkthrough is a more structured approach than the heuristic evaluation with a stronger focus on the learnability of a computer application. Major drawbacks of the cognitive walkthrough are the required level of detail of task and user background descriptions for an adequate application of the latest version of the technique. The think aloud is a very direct method to gain deep insight in the problems end users encounter in interaction with a system but data analyses is extensive and requires a high level of expertise both in the cognitive ergonomics and in computer system application domain. Each of the three usability evaluation methods has shown its usefulness, has its own advantages and disadvantages; no single method has revealed any significant results indicating that it is singularly effective in all circumstances. A combination of different techniques that compliment one another should preferably be used as their collective application will be more powerful than applied in isolation. Innovative mobile and automated solutions to support end-user testing have

An Iterative, Mixed Usability Approach Applied to the Telekit System from the Danish TeleCare North Trial

Science.gov (United States)

Schaarup, Clara; Hejlesen, Ole Kristian

2016-01-01

Objective. The aim of the present study is to evaluate the usability of the telehealth system, coined Telekit, by using an iterative, mixed usability approach. Materials and Methods. Ten double experts participated in two heuristic evaluations (HE1, HE2), and 11 COPD patients attended two think-aloud tests. The double experts identified usability violations and classified them into Jakob Nielsen's heuristics. These violations were then translated into measurable values on a scale of 0 to 4 indicating degree of severity. In the think-aloud tests, COPD participants were invited to verbalise their thoughts. Results. The double experts identified 86 usability violations in HE1 and 101 usability violations in HE2. The majority of the violations were rated in the 0–2 range. The findings from the think-aloud tests resulted in 12 themes and associated examples regarding the usability of the Telekit system. The use of the iterative, mixed usability approach produced both quantitative and qualitative results. Conclusion. The iterative, mixed usability approach yields a strong result owing to the high number of problems identified in the tests because the double experts and the COPD participants focus on different aspects of Telekit's usability. This trial is registered with Clinicaltrials.gov, NCT01984840, November 14, 2013. PMID:27974888

Videoconferencing for site initiations in clinical studies: Mixed methods evaluation of usability, acceptability, and impact on recruitment.

Science.gov (United States)

Randell, Rebecca; Backhouse, Michael R; Nelson, E Andrea

2016-12-01

A critical issue for multicentre clinical studies is conducting site initiations, ensuring sites are trained in study procedures and comply with relevant governance requirements before they begin recruiting patients. How technology can support site initiations has not previously been explored. This study sought to evaluate use of off-the-shelf web-based videoconferencing to deliver site initiations for a large national multicentre study. Participants in the initiations, including podiatrists, diabetologists, trial coordinators, and research nurses, completed an online questionnaire based on the System Usability Scale (SUS) (N = 15). This was followed by semi-structured interviews, with a consultant diabetologist, a trial coordinator, and three research nurses, exploring perceived benefits and limitations of videoconferencing. The mean SUS score for the videoconferencing platform was 87.2 (SD = 13.7), suggesting a good level of usability. Interview participants perceived initiations delivered by videoconferencing as being more interactive and easier to follow than those delivered by teleconference. In comparison to face-to-face initiations, videoconferencing takes less time, easily fitting in with the work of staff at the local sites. Perceptions of impact on communication varied according to the hardware used. Off-the-shelf videoconferencing is a viable alternative to face-to-face site initiations and confers advantages over teleconferencing.

Ergonomic adjustments on a website from the usability of functions: Can deficits impair functionalities?

Directory of Open Access Journals (Sweden)

Dalila Giovana Pagnoncelli Laperuta

2017-09-01

Full Text Available Current study assesses whether deficits and usability of ergonomics impair the functionality of a university website. The concepts of functionality, usability and ergonomics were foregrounded by contextualizing them within a university profile. Later, a satisfaction survey was proposed to users to measure the satisfaction in the use of the website and to map the problems in usability. In addition, an ergonomic inspection was performed on the site by applying Bastien and Scapin´s ergonomic criteria. After analyzing results by descriptive statistics and content analysis, the ergonomic and usability problems were detected, or rather, feedback deficits, minimum action (navigation, flexibility and experience impaired the excellence of website´s functionality, causing dissatisfaction or abandonment of the website by the users. After the analysis of the results, ergonomic adjustments were suggested for the website. They may be a help in new website projects or adjust products in which usability has not been incorporated to the development process.

Evaluasi Human Machine Interface Menggunakan Kriteria Usability Pada Sistem E-learning Perguruan Tinggi

Directory of Open Access Journals (Sweden)

Akhmad Qashlim

2016-01-01

Full Text Available Integration HMI with usability in user interface design process is a standart of the success of a website. The design process is done through the approach to the end user to find a problem solution of human machine interface phenomena. It can also generate the maximum level of satisfaction and success of implementation of the website. The purpose of this research is to evaluate HMI using usabilitycriteria to know the application of HMI concept in e-learning and provide proposals for improvements to the HMI. Questionnaire Data were processed using a descriptive analysis and methods of CFA to know the variables that are weakest and which indicators have an important role in shaping the research variables. Evaluation results indicate the application concept of HMI in the e-learning had been done but not the maximum. Data analysis of the results obtained that the main problem lies in the accessibility criteria in the meantime indicator latent variables from forming error prevention, learnability, memorability, visibility and accessibility of influential factor loading values indicated significantly (unidimensionalitas in shaping the criteria of latent variables in first-order CFA. The end result of this research is the proposal of improvement as a HMI solution in the form of principles and technicsuser interface design. This solution is focused on the development of standards for the quality of the interface in e-learning systems and not on the digital learning content presented on the e-learning system. Keywords: Descriptive analisis; Human machine interface; Usability; Confirmatory factor analisys; Elearning

Usability Evaluation of a Video Conferencing System in a University’s Classroom

DEFF Research Database (Denmark)

Khalid, Md. Saifuddin; Hossan, Md. Iqbal

2016-01-01

-Time Communications (e.g. Google Hangout, Adobe Connect, Cisco WebEx, and appear.in), and dedicated (e.g. Polycom). There is a lack of empirical study on usability evaluation of the interactive systems in educational contexts. This study identifies usability errors and measures user satisfaction of a dedicated VCS...

Evaluation of the return to work and its duration after myocardial infarction

Directory of Open Access Journals (Sweden)

Seyyed Jalil Mirmohammadi

2014-05-01

Full Text Available BACKGROUND: The evaluation of the ability for return to work among patients after myocardial infarction (MI is subject to controversy. Understanding various factors, which may affect return to work process, will help in promoting effective communication between physicians and patients. Return to work is dependent on such factors as patients’ functional capacity, MI expansion, cardiac muscle function, some psychiatric variables, job satisfaction, economic status, and age. In this study, we aimed to assess the frequency of return to work after first MI attack, and factors affecting it. METHODS: This was a follow-up study performed in Yazd, Iran from September 2007 until September 2010 on 200 patients suffering from their first MI attack. Patients were assessed 6 months and 1-year after MI regarding their cardiac function. Job satisfaction was evaluated by Direct Support Professional job satisfaction questionnaire. RESULTS: Seventy-seven percent of MI patients returned to work after 1-year. Mean time for return to work was 46.00 ± 4.12 days. Sixty percent of patients returned to work during the first 50 days after MI and 50% of them during 40 days after MI. The most common reason for not returning to work was patient’s decision. CONCLUSION: This study showed that a considerable numbers of patients returned to work after 1-year. The only factors which affected the rate of return to work were left ventricular function after MI and job satisfaction.   Keywords: Myocardial Infarction, Return to Work, Left Ventricular Function, Job Satisfaction 

A Facebook-Based Obesity Prevention Program for Korean American Adolescents: Usability Evaluation.

Science.gov (United States)

Park, Bu Kyung; Nahm, Eun-Shim; Rogers, Valerie E; Choi, Mona; Friedmann, Erika; Wilson, Marisa; Koru, Gunes

Adolescent obesity is one of the most serious global public health challenges. Social networking sites are currently popular among adolescents. Therefore, the obesity prevention program for Korean American adolescents was developed on the most popular social networking site, Facebook. The purpose of this study was to evaluate the usability of a culturally tailored Facebook-based obesity prevention program for Korean American adolescents (Healthy Teens). An explorative descriptive design of usability testing was used. Usability testing employing one-on-one observation, the think-aloud method, audio taping, screen activity capture, and surveys was performed. Twenty participants were recruited from two Korean language schools (mean age, 15.40 ± 1.50 years). Recruitment and user testing was performed between February and April 2014. Content analysis, using the inductive coding approach, was performed by three coders to analyze transcriptions. Descriptive statistics were used to analyze quantitative data including demographic characteristics, perceived usability, eHealth literacy, and health behaviors. Testing revealed several usability issues in content, appearance, and navigation. Participants' comments regarding content were positive. Although the Facebook platform provided limited flexibility with respect to building the site, participants described the program's appearance as appropriate. Most participants did not experience difficulty in navigating the program. Our preliminary findings indicated that participants perceived the Healthy Teens program as usable and useful. This program could be used as a robust platform for the delivery of health education to adolescents. Further research is required to assess the effects of Facebook-based programs on adolescent obesity prevention. Copyright © 2016 National Association of Pediatric Nurse Practitioners. Published by Elsevier Inc. All rights reserved.

Seeing Double at Memorial University: Two WorldCat Local Usability Studies

Directory of Open Access Journals (Sweden)

Sue Fahey

2011-11-01

Full Text Available Obtaining user feedback is valuable yet often overlooked, so when Memorial University Libraries launched OCLC’s WorldCat Local discovery tool for Fall 2010, usability testing was a logical next step. Two branches, each with distinct user groups, the Ferriss Hodgett Library in Corner Brook, and the Health Sciences Library in St. John’s, conducted unique usability studies to gain evidence into how WorldCat Local performed common research tasks. The Health Sciences Library was inspired by the information seeking habits of Memorial University’s Faculty of Medicine, School of Nursing, and School of Pharmacy. This demographic’s heavy reliance on journal literature, and known item searching made these users an interesting test group. The Ferriss Hodgett Library, serving an undergraduate Liberal Arts and Sciences population, was interested in the information seeking behavior of new students with little to no experience using library resources. At the local level, evidence obtained as a result of this usability testing will provide guidance into future use of WCL at Memorial University Libraries. On a broader scale, the usability findings are relevant to any library considering the shift to a new discovery tool.

Design of New-Generation Usable Forms of Topical Haemostatic Agents Containing Chitosan

Directory of Open Access Journals (Sweden)

Dorota Zielińska

2017-12-01

Full Text Available Designing usable forms of topical haemostatic agents is the most important activity during the design process, resulting in strengthened functional properties of the final medical devices. This study aimed to propose indications for a research programme based on risk management supporting the development of two usable forms of a topical haemostatic agent: chitosan/alginate lyophilized foam and chitosan/alginate impregnated gauze. Both of the usable forms of the topical haemostatic agent, being the main part of the modified combat gauze, were fabricated using the chitosan/alginate complex. Risk analysis is helpful in developing an appropriate research programme, significantly reducing the risk to an acceptable level.

Design and Usability of Digital Libraries: Case Studies in the Asia Pacific

Science.gov (United States)

Theng, Yin-Leng, Ed.; Foo, Schubert, Ed.

2005-01-01

This book showcases some of the best digital library practices from organizations in the Asia Pacific. Particular emphasis has been placed on the design, use and usability of digital libraries. Not only are digital libraries examined, but related technologies, the management of knowledge in digital libraries, and the associated usability and…

The Impact of Mobile TradeManager on Fashion Product Sales: From Usability Perspective

Directory of Open Access Journals (Sweden)

Zilong Liu

2014-01-01

Full Text Available The competition in fashion and textiles (FTs industry is strong. Enterprises have to compete at all levels and need to adapt to the mobile commerce (MC context. Mobile TradeManager (MTM is a typical MC application and good use of it will facilitate the sales of FTs products. Plenty of prior studies on MC were developed to discuss the subjective beliefs. Motivated by the research that appeals for more attention to IT artifact itself, this paper integrates the system usability of MC into the behavioral model. To this end, the purpose of this study is twofold: (a to identify the impact of MTM usability on consumers’ online shopping behavior of FTs production, and (b to explore and understand how usability of MTM could be improved. Data analysis, based on a survey of 837 MTM users, reveals that perceived entertainment, MTM system usability, subjective norm, and consumer’s self-efficacy significantly affect individual’s intention to use MTM. Meanwhile, it is revealed that MTM usability is a joint function of mobile device’s system performance, WAP website’s design, and the characteristics of wireless communication networks.

Combinations of Methods for Collaborative Evaluation of the Usability of Interactive Software Systems

Directory of Open Access Journals (Sweden)

Andrés Solano

2016-01-01

Full Text Available Usability is a fundamental quality characteristic for the success of an interactive system. It is a concept that includes a set of metrics and methods in order to obtain easy-to-learn and easy-to-use systems. Usability Evaluation Methods, UEM, are quite diverse; their application depends on variables such as costs, time availability, and human resources. A large number of UEM can be employed to assess interactive software systems, but questions arise when deciding which method and/or combination of methods gives more (relevant information. We propose Collaborative Usability Evaluation Methods, CUEM, following the principles defined by the Collaboration Engineering. This paper analyzes a set of CUEM conducted on different interactive software systems. It proposes combinations of CUEM that provide more complete and comprehensive information about the usability of interactive software systems than those evaluation methods conducted independently.

Exploring incentives for RNs to return to practice: a partial solution to the nursing shortage.

Science.gov (United States)

Langan, Joanne C; Tadych, Rita A; Kao, Chia-Chan

2007-01-01

Although many have suggested strategies to resolve the nursing shortage, few have considered inactive RNs. This pilot study investigated reasons why nurses leave the practice, the type of work environment and resources necessary to entice RNs to return to practice, and the specific skills required to assist RNs in feeling confident and competent to return to practice. Herzberg's Two-Factor Theory was used to study motivation and hygiene factors enticing RNs to practice. A screening questionnaire was sent to 1,004 randomly selected RNs in Missouri to determine who were licensed but not practicing. Fifty-two full questionnaires were mailed and 33 (63%) were returned. Quantitative data were analyzed using SPSS, whereas qualitative data were coded and analyzed using manifest content analysis. The lack of motivators such as recognition of one's work and achievements was one reason why RNs left the practice. The hygiene factors of money, improved working conditions, refresher courses, and health insurance would motivate RNs to return to practice. Those wishing to entice inactive nurses to practice will need to offer sign-on bonuses or make the hourly wages and benefits package very competitive. This study indicates that nurses value flexible working hours, part-time opportunities, consideration of family lives, and positive relationships with administrators.

Determination of the effectiveness of two methods for usability evaluation using a CPOE medication ordering system

NARCIS (Netherlands)

Khajouei, R.; Hasman, A.; Jaspers, M. W. M.

2011-01-01

Objectives: To assess the effectiveness of two usability evaluation methods, cognitive walkthrough (CW) and think aloud (TA), for identifying usability problems and to compare the performance of CW and TA in identifying different types of usability problems. Methods: A CW was performed by two

Towards an empirical method of usability testing of system parts : a methodological study

NARCIS (Netherlands)

Brinkman, W.P.; Haakma, R.; Bouwhuis, D.G.

2007-01-01

Current usability evaluation methods are essentially holistic in nature. However, engineers that apply a component-based software engineering approach might also be interested in understanding the usability of individual parts of an interactive system. This paper examines the efficiency dimension of

Getting a technology-based diabetes intervention ready for prime time: a review of usability testing studies.

Science.gov (United States)

Lyles, Courtney R; Sarkar, Urmimala; Osborn, Chandra Y

2014-10-01

Consumer health technologies can educate patients about diabetes and support their self-management, yet usability evidence is rarely published even though it determines patient engagement, optimal benefit of any intervention, and an understanding of generalizability. Therefore, we conducted a narrative review of peer-reviewed articles published from 2009 to 2013 that tested the usability of a web- or mobile-delivered system/application designed to educate and support patients with diabetes. Overall, the 23 papers included in our review used mixed (n = 11), descriptive quantitative (n = 9), and qualitative methods (n = 3) to assess usability, such as documenting which features performed as intended and how patients rated their experiences. More sophisticated usability evaluations combined several complementary approaches to elucidate more aspects of functionality. Future work pertaining to the design and evaluation of technology-delivered diabetes education/support interventions should aim to standardize the usability testing processes and publish usability findings to inform interpretation of why an intervention succeeded or failed and for whom.

ReMashed - An Usability Study of a Recommender System for Mash-Ups for Learning

Directory of Open Access Journals (Sweden)

Rob Koper

2010-01-01

Full Text Available The following article presents an usability study of a Mash-up Personal Learning Environment called ReMashed that recommends items from the emerging information of a Learning Network. In ReMashed users can specify certain Web 2.0 services and combine them in a Mash-Up Personal Learning Environment. The users can rate information from an emerging amount of Web 2.0 information of a Learning Network and train a recommender system for their particular needs. In total 49 participants from 8 different countries registered to evaluate the ReMashed system. The participants contributed Web 2.0 contents and used the recommender system for one month. The evaluation was concluded with an online questionnaire where most of the participants were positive about the ReMashed system and offered helpful ideas for future developments.

Optimizing Usability Studies by Complementary Evaluation Methods

NARCIS (Netherlands)

Schmettow, Martin; Bach, Cedric; Scapin, Dominique

2014-01-01

This paper examines combinations of complementary evaluation methods as a strategy for efficient usability problem discovery. A data set from an earlier study is re-analyzed, involving three evaluation methods applied to two virtual environment applications. Results of a mixed-effects logistic

Safeguarding nuclear weapon: Usable materials in Russia

International Nuclear Information System (INIS)

Cochran, T.

1998-01-01

Both the United States and Russia are retaining as strategic reserves more plutonium and HEU for potential reuse as weapons, than is legitimately needed. Both have engaged in discussions and have programs in various stages of development to dispose of excess plutonium and HEU. These fissile material disposition programs will take decades to complete. In the interim there will be, as there is now, hundreds of tons of separated weapon-usable fissile material stored in tens of thousands of transportable canisters, each containing from a few to several tons of kgs of weapon-usable fissile material. This material must be secured against theft and unauthorized use. To have high confidence that the material is secure, one must establish criteria against which the adequacy of the protective systems can be judged. For example, one finds such criteria in US Nuclear Regulatory Commission (USNRC) regulations for the protection of special nuclear materials

Usability of Three Electroencephalogram Headsets for Brain-Computer Interfaces: A Within Subject Comparison

NARCIS (Netherlands)

Gamboa, H.; Nijboer, Femke; van de Laar, B.L.A.; Plácido da Silva, H.; Gilleade, K.; Gerritsen, Steven; Nijholt, Antinus; Bermúdez i Badia, S.; Poel, Mannes; Fairclough, S.

Currently the field of brain–computer interfacing is increasingly focused on developing usable brain–computer interfaces (BCIs) to better ensure technology transfer and acceptance. Many studies have investigated the usability of BCI applications as a whole. Here we aim to investigate one specific

Human Factors for Nursing: From In-Situ Testing to Mobile Usability Engineering.

Science.gov (United States)

Kushniruk, Andre W; Borycki, Elizabeth M; Solvoll, Terje; Hullin, Carola

2016-01-01

The tutorial goal is to familiarize participants with human aspects of health informatics and human-centered approaches to the design, evaluation and deployment of both usable and safe healthcare information systems. The focus will be on demonstrating and teaching practical and low-cost methods for evaluating mobile applications in nursing. Basic background to testing methods will be provided, followed by live demonstration of the methods. Then the audience will break into small groups to explore the application of the methods to applications of interest (there will be a number of possible applications that will be available for applications in areas such as electronic health records and decision support, however, if the groups have applications of specific interest to them that will be possible). The challenges of conducting usability testing, and in particular mobile usability testing will be discussed along with practical solutions. The target audience includes practicing nurses and nurse researchers, nursing informatics specialists, nursing students, nursing managers and health informatics professionals interested in improving the usability and safety of healthcare applications.

The cultural evolution of human communication systems in different sized populations: usability trumps learnability.

Science.gov (United States)

Fay, Nicolas; Ellison, T Mark

2013-01-01

This study examines the intergenerational transfer of human communication systems. It tests if human communication systems evolve to be easy to learn or easy to use (or both), and how population size affects learnability and usability. Using an experimental-semiotic task, we find that human communication systems evolve to be easier to use (production efficiency and reproduction fidelity), but harder to learn (identification accuracy) for a second generation of naïve participants. Thus, usability trumps learnability. In addition, the communication systems that evolve in larger populations exhibit distinct advantages over those that evolve in smaller populations: the learnability loss (from the Initial signs) is more muted and the usability benefits are more pronounced. The usability benefits for human communication systems that evolve in a small and large population is explained through guided variation reducing sign complexity. The enhanced performance of the communication systems that evolve in larger populations is explained by the operation of a content bias acting on the larger pool of competing signs. The content bias selects for information-efficient iconic signs that aid learnability and enhance usability.

Differential item functional analysis on pedagogic and content knowledge (PCK) questionnaire for Indonesian teachers using RASCH model

Science.gov (United States)

Rahmani, B. D.

2018-01-01

The purpose of this paper is to evaluate Indonesian senior high school teacher’s pedagogical content knowledge also their perception toward curriculum changing in West Java Indonesia. The data used in this study were derived from a questionnaire survey conducted among teachers in Bandung, West Java. A total of 61 usable responses were collected. The Differential Item Functioning (DIFF) was used to analyze the data whether the item had a difference or not toward gender, education background also on school location. However, the result showed that there was no any significant difference on gender and school location toward the item response but educational background. As a conclusion, the teacher’s educational background influence on giving the response to the questionnaire. Therefore, it is suggested in the future to construct the items on the questionnaire which is coped the differences of the participant particularly the educational background.

Usability Evaluation of Spot and Runway Departure Advisor (SARDA) Concept in Dallas/Fort Worth Airport Tower Simulation

Science.gov (United States)

Hayashi, Miwa; Hoang, Ty; Jung, Yoon C.; Gupta, Gautam; Malik, Waqar; Dulchinos, Victoria

2013-01-01

Spot and Runway Departure Advisor (SARDA) is a proposed decision-support tool for air traffic control tower controllers for reducing taxi delay and optimizing the departure sequence. In the present study, the tool's usability was evaluated to ensure that its claimed performance benefits are not being realized at the cost of increasing the work burden on controllers. For the evaluation, workload ratings and questionnaire responses collected during a human-in-the-loop simulation experiment were analyzed to assess the SARDA advisories' effects on the controllers' ratings on cognitive resources (e.g., workload, spare attention) and satisfaction. The results showed that SARDA reduced the controllers' workload and increased their spare attention. It also made workload and attention levels less susceptible to the effects of increases in the traffic load. The questionnaire responses suggested that the controllers generally were satisfied with the ease of use of the tool and the objectives of the SARDA concept, but with some caution. To gain more trust from controllers, the the reasoning behind advisories may need to be made more transparent to them.

Usability Analysis of the Channel Application Programming Interface

National Research Council Canada - National Science Library

Brown, Christopher

2003-01-01

... has ever used the API; hence, no analysis was accomplished with respect to usability attributes, The project sponsor desires public release of the API, especially within the Department of Defense (DoD...

Improving the Usability of the User Interface for a Digital Textbook Platform for Elementary-School Students

Science.gov (United States)

Lim, Cheolil; Song, Hae-Deok; Lee, Yekyung

2012-01-01

Usability is critical to the development of a user-friendly digital textbook platform interface, yet thorough research on interface development based on usability principles is in short supply. This study addresses that need by looking at usability attributes and corresponding design elements from a learning perspective. The researchers used a…

Influence of Leadership Approach on Employee Empowerment: A Study of Selected Small-Scale Businesses in Nigeria

OpenAIRE

Olajide Idowu Okunbanjo; Noah Adewale Salami; Wasiu Olusegun Kehinde

2016-01-01

Leadership determines the attitude of employees toward discharging the responsibilities in organizations. There have been few studies on leadership as it influences employee empowerment. Thus, the broad objective of this paper is to examine the relationship between leadership approach and employee empowerment in small businesses in Lagos State. The study administered 400 questionnaires to the employees of Small businesses in Lagos state; 377 were returned, but 372 were found usable. Pearson c...

A Breastfeed-Promoting Mobile App Intervention: Usability and Usefulness Study.

Science.gov (United States)

Wang, Chih-Jau; Chaovalit, Pimwadee; Pongnumkul, Suporn

2018-01-26

Breastfeeding is proven to have lasting health benefits for both mothers and infants; however, 6-month exclusive breastfeeding rate remains below 20% in Thailand. Although the number of research literature and commercial apps for breastfeeding women is significantly growing, they are country-specific and restricted to English-speaking users. There exists a major knowledge gap on how mobile health apps could support breastfeeding in Thailand. To address these gaps, MoomMae has been developed with the intention to support Thai women in breastfeeding outside of their homes and in keeping their feeding records. The aim of this study was to evaluate the usability and usefulness of MoomMae, a mobile phone app designed to support breastfeeding women. Our study was reviewed and approved by Thailand's National Science and Technology Development Agency (NSTDA) ethics committee. A total of 21 breastfeeding women with at least one Android phone or tablet were recruited via convenience and snowball sampling. The study process for each participant was as follows: the participant was requested to attend a preuse interview and given the app to use for 4 weeks. Following this period, a postuse interview was conducted to examine the usability and usefulness of the app. Both sessions were held individually and audiorecorded for qualitative analysis. The mean scores of usability and usefulness from the postuse survey were 4.33 (SD 0.87; range 1-5) and 4.60 (SD 0.74; range 2-5). Our qualitative analysis revealed a total of 137 feedbacks: 71 related to usability and 66 associated with usefulness. A further sentimental analysis showed that comments on usability were generally negative (59 negative, 11 positive, and 1 neutral), and comments on usefulness were relatively positive (56 positive, 9 negative, and 1 neutral). We discovered 26 unique design issues and proposed recommendations for future improvement. Our usability and usefulness assessment of MoomMae demonstrated that MoomMae has

Black box integration of computer-aided diagnosis into PACS deserves a second chance: results of a usability study concerning bone age assessment.

Science.gov (United States)

Geldermann, Ina; Grouls, Christoph; Kuhl, Christiane; Deserno, Thomas M; Spreckelsen, Cord

2013-08-01

Usability aspects of different integration concepts for picture archiving and communication systems (PACS) and computer-aided diagnosis (CAD) were inquired on the example of BoneXpert, a program determining the skeletal age from a left hand's radiograph. CAD-PACS integration was assessed according to its levels: data, function, presentation, and context integration focusing on usability aspects. A user-based study design was selected. Statements of seven experienced radiologists using two alternative types of integration provided by BoneXpert were acquired and analyzed using a mixed-methods approach based on think-aloud records and a questionnaire. In both variants, the CAD module (BoneXpert) was easily integrated in the workflow, found comprehensible and fitting in the conceptual framework of the radiologists. Weak points of the software integration referred to data and context integration. Surprisingly, visualization of intermediate image processing states (presentation integration) was found less important as compared to efficient handling and fast computation. Seamlessly integrating CAD into the PACS without additional work steps or unnecessary interrupts and without visualizing intermediate images may considerably improve software performance and user acceptance with efforts in time.

Reducing questionnaire length did not improve physician response rate: a randomized trial.

Science.gov (United States)

Bolt, Eva E; van der Heide, Agnes; Onwuteaka-Philipsen, Bregje D

2014-04-01

To examine the effect of reducing questionnaire length on the response rate in a physician survey. A postal four double-page questionnaire on end-of-life decision making was sent to a random sample of 1,100 general practitioners, 400 elderly care physicians, and 500 medical specialists. Another random sample of 500 medical specialists received a shorter questionnaire of two double pages. After 3 months and one reminder, all nonresponding physicians received an even shorter questionnaire of one double page. Total response was 64% (1,456 of 2,269 eligible respondents). Response rate of medical specialists for the four double-page questionnaire was equal to that of the two double-page questionnaire (190 and 191 questionnaires were returned, respectively). The total response rate increased from 53% to 64% after sending a short one double-page questionnaire (1,203-1,456 respondents). The results of our study suggest that reducing the length of a long questionnaire in a physician survey does not necessarily improve response rate. To improve response rate and gather more information, researchers could decide to send a drastically shortened version of the questionnaire to nonresponders. Copyright © 2014 Elsevier Inc. All rights reserved.

Microneedle patches: usability and acceptability for self-vaccination against influenza.

Science.gov (United States)

Norman, James J; Arya, Jaya M; McClain, Maxine A; Frew, Paula M; Meltzer, Martin I; Prausnitz, Mark R

2014-04-01

While therapeutic drugs are routinely self-administered by patients, there is little precedent for self-vaccination. Convenient self-vaccination may expand vaccination coverage and reduce administration costs. Microneedle patches are in development for many vaccines, but no reports exist on usability or acceptability. We hypothesized that naïve patients could apply patches and that self-administered patches would improve stated intent to receive an influenza vaccine. We conducted a randomized, repeated measures study with 91 venue-recruited adults. To simulate vaccination, subjects received placebo microneedle patches given three times by self-administration and once by the investigator, as well as an intramuscular injection of saline. Seventy participants inserted patches with thumb pressure alone and the remainder used snap-based devices that closed shut at a certain force. Usability was assessed by skin staining and acceptability was measured with an adaptive-choice analysis. The best usability was seen with the snap device, with users inserting a median value of 93-96% of microneedles over three repetitions. When a self-administered microneedle patch was offered, intent to vaccinate increased from 44% to 65% (CI: 55-74%). The majority of those intending vaccination would prefer to self-vaccinate: 64% (CI: 51-75%). There were no serious adverse events associated with use of microneedle patches. The findings from this initial study indicate that microneedle patches for self-vaccination against influenza are usable and may lead to improved vaccination coverage. Copyright © 2014 Elsevier Ltd. All rights reserved.

The value of Retrospective and Concurrent Think Aloud in formative usability testing of a physician data query tool.

Science.gov (United States)

Peute, Linda W P; de Keizer, Nicolette F; Jaspers, Monique W M

2015-06-01

To compare the performance of the Concurrent (CTA) and Retrospective (RTA) Think Aloud method and to assess their value in a formative usability evaluation of an Intensive Care Registry-physician data query tool designed to support ICU quality improvement processes. Sixteen representative intensive care physicians participated in the usability evaluation study. Subjects were allocated to either the CTA or RTA method by a matched randomized design. Each subject performed six usability-testing tasks of varying complexity in the query tool in a real-working context. Methods were compared with regard to number and type of problems detected. Verbal protocols of CTA and RTA were analyzed in depth to assess differences in verbal output. Standardized measures were applied to assess thoroughness in usability problem detection weighted per problem severity level and method overall effectiveness in detecting usability problems with regard to the time subjects spent per method. The usability evaluation of the data query tool revealed a total of 43 unique usability problems that the intensive care physicians encountered. CTA detected unique usability problems with regard to graphics/symbols, navigation issues, error messages, and the organization of information on the query tool's screens. RTA detected unique issues concerning system match with subjects' language and applied terminology. The in-depth verbal protocol analysis of CTA provided information on intensive care physicians' query design strategies. Overall, CTA performed significantly better than RTA in detecting usability problems. CTA usability problem detection effectiveness was 0.80 vs. 0.62 (pusability problems of a moderate (0.85 vs. 0.7) and severe nature (0.71 vs. 0.57). In this study, the CTA is more effective in usability-problem detection and provided clarification of intensive care physician query design strategies to inform redesign of the query tool. However, CTA does not outperform RTA. The RTA

Usability of geographic information -- factors identified from qualitative analysis of task-focused user interviews.

Science.gov (United States)

Harding, Jenny

2013-11-01

Understanding user needs for geographic information and the factors which influence the usability of such information in diverse user contexts is an essential part of user centred development of information products. There is relatively little existing research focused on the design and usability of information products in general. This paper presents a research approach based on semi structured interviews with people working with geographic information on a day to day basis, to establish a reference base of qualitative data on user needs for geographic information with respect to context of use. From this reference data nine key categories of geographic information usability are identified and discussed in the context of limited existing research concerned with geographic information usability. Copyright © 2012 Elsevier Ltd and The Ergonomics Society. All rights reserved.

Interplay between usability evaluation and software development (I-USED 2009)

DEFF Research Database (Denmark)

Abrahão, S.; Hornbæk, Kasper Anders Søren; Law, E.

2009-01-01

This workshop is aimed at bringing together researchers and practitioners from the Human-Computer Interaction (HCI) and Software Engineering (SE) fields to determine the state-of-the-art in the interplay between usability evaluation and software development and to generate ideas for new...... and improved relations between these activities. The aim is to base the determination of the current state on empirical studies. Presentations of new ideas on how to improve the interplay between HCI & SE to the design of usable software systems should also be based on empirical studies....

The significance of a usability evaluation of an emerging laboratory order entry system

NARCIS (Netherlands)

Peute, Linda W. P.; Jaspers, Monique W. M.

2007-01-01

OBJECTIVES: To assess the usability of an emerging POE system, OM/Lab, for the computer-supported ordering of laboratory tests. We were more specifically interested in the relation of the usability problems detected in the user testing sessions with the order behaviour in terms of efficiency and

Introduction of a medical questionnaire concerning long-term sick leave

CERN Multimedia

HR Department

2011-01-01

In order to ensure a closer follow-up of those on long-term sick leave, the Organization will introduce a new medical questionnaire to be sent to employed members of the personnel. This questionnaire consisting of four questions (concerning the diagnosis, pending and future examinations and treatments, the prognostic and the possibility to resume work) will be sent from the Consulting Medical Practitioner to all employed members of the personnel following two consecutive months of sick leave and, thereafter, periodically on a case by case basis. The employed member of the personnel is requested to submit the medical questionnaire to his/her medical practitioner (or the specialist taking care of him/her) in order to complete and return it to the Consulting Medical Practitioner. It should be noted that this questionnaire does not exempt, in any way, the employed member of personnel from providing a medical certificate for all absence due to illness of more than three consecutive calendar days. The procedure to...

Analysis of posttraumatic stress disorders in Polish soldiers who returned from stabilization mission in Iraq

OpenAIRE

Skotnicka, Justyna

2013-01-01

Aims. The aim of the survey was to establish whether PTSD is present among Polish soldiers returning from a one-year deployment to Iraq and an analysis of its individual symptoms. Methods. Sixty soldiers were examined, including 30 who returned from the Iraqi mission and 30 who remained in Poland. Five analysing devices were used: (IPSA), (STAI), (BDI), a PTSD questionnaire and a socio-demographical form. Results: A significant number of soldiers experienced a traumatic event during th...

Usability: a critical success factor for managing change in the clinical info-structure.

Science.gov (United States)

Kay, S

2005-06-01

There can be no doubt that the clinical info-structure is being significantly enriched with the deployment of new systems throughout the health sector. From a technological perspective, the initial emphasis has been mainly on functionality and only latterly on the usability of these clinical information systems. However, the large scale and rapid pace of the changes being wrought in the health sector will have a major impact on clinicians and patients, not least in how they interact with the technology. Therefore, it is not only hardware and software but people-ware, too, that needs to be actively managed; not simply a one-off functional specification but an ongoing, complex relationship. Usability is the human factor that encompasses the ethical, educational, and evaluative aspects of design. There is also a strong case for regarding usability of clinical information systems as a key critical success factor for the management of change within the health-care domain. In particular, the relationship between usability, and education and training is examined.

Library Website Usability Test Project

KAUST Repository

Ramli, Rindra M.; Bukhari, Duaa

2013-01-01

This usability testing project was conducted to elicit an understanding of our community use of the library website. The researchers wanted to know how our users are interacting with the library website and the ease of obtaining relevant information from the website. The methodology deployed was computer user testing where participants are made to answer several questions and executing the actions on the library website. Their actions are recorded via Techsmith Camtasia software for later analysis by the researchers.

Library Website Usability Test Project

KAUST Repository

Ramli, Rindra M.

2013-06-01

This usability testing project was conducted to elicit an understanding of our community use of the library website. The researchers wanted to know how our users are interacting with the library website and the ease of obtaining relevant information from the website. The methodology deployed was computer user testing where participants are made to answer several questions and executing the actions on the library website. Their actions are recorded via Techsmith Camtasia software for later analysis by the researchers.

A usability evaluation of Lazada mobile application

Science.gov (United States)

Hussain, Azham; Mkpojiogu, Emmanuel O. C.; Jamaludin, Nur Hafiza; Moh, Somia T. L.

2017-10-01

This paper reports on a usability evaluation of Lazada mobile application, an online shopping app for mobile devices. The evaluation was conducted using 12 users of ages 18 to 24. Seven (7) were expert users and the other 5 were novice users. The study objectives were to evaluate the perceived effectiveness, efficiency and satisfaction of the mobile application. The result provides a positive feedback and shows that the mobile shopping app is effective, efficient, and satisfying as perceived by the study participants. However, there are some observed usability issues with the main menu and the payment method that necessitates improvements to increase the application's effectiveness, efficiency and satisfaction. The suggested improvements include: 1) the main menu should be capitalized and place on the left side of mobile app and 2) payment method tutorial should be included as a hyperlink in the payment method page. This observation will be helpful to the owners of the application in future version development of the app.

The cultural evolution of human communication systems in different sized populations: usability trumps learnability.

Directory of Open Access Journals (Sweden)

Nicolas Fay

Full Text Available This study examines the intergenerational transfer of human communication systems. It tests if human communication systems evolve to be easy to learn or easy to use (or both, and how population size affects learnability and usability. Using an experimental-semiotic task, we find that human communication systems evolve to be easier to use (production efficiency and reproduction fidelity, but harder to learn (identification accuracy for a second generation of naïve participants. Thus, usability trumps learnability. In addition, the communication systems that evolve in larger populations exhibit distinct advantages over those that evolve in smaller populations: the learnability loss (from the Initial signs is more muted and the usability benefits are more pronounced. The usability benefits for human communication systems that evolve in a small and large population is explained through guided variation reducing sign complexity. The enhanced performance of the communication systems that evolve in larger populations is explained by the operation of a content bias acting on the larger pool of competing signs. The content bias selects for information-efficient iconic signs that aid learnability and enhance usability.

Clinical pathways for primary care: current use, interest and perceived usability.

Science.gov (United States)

Waters, Richard C; Toy, Jennifer M; Drechsler, Adam

2018-02-26

Translating clinical evidence to daily practice remains a challenge and may improve with clinical pathways. We assessed interest in and usability of clinical pathways by primary care professionals. An online survey was created. Interest in pathways for patient care and learning was assessed at start and finish. Participants completed baseline questions then pathway-associated question sets related to management of 2 chronic diseases. Perceived pathway usability was assessed using the system usability scale. Accuracy and confidence of answers was compared for baseline and pathway-assisted questions. Of 115 participants, 17.4% had used clinical pathways, the lowest of decision support tool types surveyed. Accuracy and confidence in answers significantly improved for all pathways. Interest in using pathways daily or weekly was above 75% for the respondents. There is low utilization of, but high interest in, clinical pathways by primary care clinicians. Pathways improve accuracy and confidence in answering written clinical questions.

Usability of Commercially Available Mobile Applications for Diverse Patients.

Science.gov (United States)

Sarkar, Urmimala; Gourley, Gato I; Lyles, Courtney R; Tieu, Lina; Clarity, Cassidy; Newmark, Lisa; Singh, Karandeep; Bates, David W

2016-12-01

Mobile applications or 'apps' intended to help people manage their health and chronic conditions are widespread and gaining in popularity. However, little is known about their acceptability and usability for low-income, racially/ethnically diverse populations who experience a disproportionate burden of chronic disease and its complications. The objective of this study was to investigate the usability of existing mobile health applications ("apps") for diabetes, depression, and caregiving, in order to facilitate development and tailoring of patient-facing apps for diverse populations. Usability testing, a mixed-methods approach that includes interviewing and direct observation of participant technology use, was conducted with participants (n = 9 caregivers; n = 10 patients with depression; and n = 10 patients with diabetes) on a total of 11 of the most popular health apps (four diabetes apps, four depression apps, and three caregiver apps) on both iPad and Android tablets. The participants were diverse: 15 (58 %) African Americans, seven (27 %) Whites, two (8 %) Asians, two (8 %) Latinos with either diabetes, depression, or who were caregivers. Participants were given condition-specific tasks, such as entering a blood glucose value into a diabetes app. Participant interviews were video recorded and were coded using standard methods to evaluate attempts and completions of tasks. We performed inductive coding of participant comments to identify emergent themes. Participants completed 79 of 185 (43 %) tasks across 11 apps without assistance. Three themes emerged from participant comments: lack of confidence with technology, frustration with design features and navigation, and interest in having technology to support their self-management. App developers should employ participatory design strategies in order to have an impact on chronic conditions such as diabetes and depression that disproportionately affect vulnerable populations. While patients

Empirical studies on usability of mHealth apps: a systematic literature review.

Science.gov (United States)

Zapata, Belén Cruz; Fernández-Alemán, José Luis; Idri, Ali; Toval, Ambrosio

2015-02-01

The release of smartphones and tablets, which offer more advanced communication and computing capabilities, has led to the strong emergence of mHealth on the market. mHealth systems are being used to improve patients' lives and their health, in addition to facilitating communication between doctors and patients. Researchers are now proposing mHealth applications for many health conditions such as dementia, autism, dysarthria, Parkinson's disease, and so on. Usability becomes a key factor in the adoption of these applications, which are often used by people who have problems when using mobile devices and who have a limited experience of technology. The aim of this paper is to investigate the empirical usability evaluation processes described in a total of 22 selected studies related to mHealth applications by means of a Systematic Literature Review. Our results show that the empirical evaluation methods employed as regards usability could be improved by the adoption of automated mechanisms. The evaluation processes should also be revised to combine more than one method. This paper will help researchers and developers to create more usable applications. Our study demonstrates the importance of adapting health applications to users' need.

Are three methods better than one? A comparative assessment of usability evaluation methods in an EHR.

Science.gov (United States)

Walji, Muhammad F; Kalenderian, Elsbeth; Piotrowski, Mark; Tran, Duong; Kookal, Krishna K; Tokede, Oluwabunmi; White, Joel M; Vaderhobli, Ram; Ramoni, Rachel; Stark, Paul C; Kimmes, Nicole S; Lagerweij, Maxim; Patel, Vimla L

2014-05-01

To comparatively evaluate the effectiveness of three different methods involving end-users for detecting usability problems in an EHR: user testing, semi-structured interviews and surveys. Data were collected at two major urban dental schools from faculty, residents and dental students to assess the usability of a dental EHR for developing a treatment plan. These included user testing (N=32), semi-structured interviews (N=36), and surveys (N=35). The three methods together identified a total of 187 usability violations: 54% via user testing, 28% via the semi-structured interview and 18% from the survey method, with modest overlap. These usability problems were classified into 24 problem themes in 3 broad categories. User testing covered the broadest range of themes (83%), followed by the interview (63%) and survey (29%) methods. Multiple evaluation methods provide a comprehensive approach to identifying EHR usability challenges and specific problems. The three methods were found to be complementary, and thus each can provide unique insights for software enhancement. Interview and survey methods were found not to be sufficient by themselves, but when used in conjunction with the user testing method, they provided a comprehensive evaluation of the EHR. We recommend using a multi-method approach when testing the usability of health information technology because it provides a more comprehensive picture of usability challenges. Copyright © 2014 Elsevier Ireland Ltd. All rights reserved.

Cost Effective Development of Usable Systems: Gaps between HCI and Software Architecture Design

Science.gov (United States)

Folmer, Eelke; Bosch, Jan

A software product with poor usability is likely to fail in a highly competitive market; therefore software developing organizations are paying more and more attention to ensuring the usability of their software. Practice, however, shows that product quality (which includes usability among others) is not that high as it could be. Studies of software projects (Pressman, 2001) reveal that organizations spend a relative large amount of money and effort on fixing usability problems during late stage development. Some of these problems could have been detected and fixed much earlier. This avoidable rework leads to high costs and because during development different tradeoffs have to be made, for example between cost and quality leads to systems with less than optimal usability. This problem has been around for a couple of decades especially after software engineering (SE) and human computer interaction (HCI) became disciplines on their own. While both disciplines developed themselves, several gaps appeared which are now receiving increased attention in research literature. Major gaps of understanding, both between suggested practice and how software is actually developed in industry, but also between the best practices of each of the fields have been identified (Carrol et al, 1994, Bass et al, 2001, Folmer and Bosch, 2002). In addition, there are gaps in the fields of differing terminology, concepts, education, and methods.

Evaluating the Usability of a Professional Modeling Tool Repurposed for Middle School Learning

Science.gov (United States)

Peters, Vanessa L.; Songer, Nancy Butler

2013-10-01

This paper reports the results of a three-stage usability test of a modeling tool designed to support learners' deep understanding of the impacts of climate change on ecosystems. The design process involved repurposing an existing modeling technology used by professional scientists into a learning tool specifically designed for middle school students. To evaluate usability, we analyzed students' task performance and task completion time as they worked on an activity with the repurposed modeling technology. In stage 1, we conducted remote testing of an early modeling prototype with urban middle school students (n = 84). In stages 2 and 3, we used screencasting software to record students' mouse and keyboard movements during collaborative think-alouds (n = 22) and conducted a qualitative analysis of their peer discussions. Taken together, the study findings revealed two kinds of usability issues that interfered with students' productive use of the tool: issues related to the use of data and information, and issues related to the use of the modeling technology. The study findings resulted in design improvements that led to stronger usability outcomes and higher task performance among students. In this paper, we describe our methods for usability testing, our research findings, and our design solutions for supporting students' use of the modeling technology and use of data. The paper concludes with implications for the design and study of modeling technologies for science learning.

A USABILITY ASSESSMENT OF AN EPUB 3.0 BASED EBOOK DEVELOPED FOR ALGORITHMS AND PROGRAMMING COURSE

Directory of Open Access Journals (Sweden)

Gürcan Çetin

2017-04-01

Full Text Available The digital self-learning among students is becoming increasingly popular with the widespread use of mobile devices. In this context, many academic institutions generate digital learning sources for their learners. EBooks offer new opportunities in the matter of the visualization of educational materials, access them from any place at any time. It is inevitable to use interactive eBooks in engineering education as well. This paper presents an eBook for students studying in Information System Engineering. It has been aimed to enhance algorithmic skills of students. Moreover, in this article, we have evaluated the usability of this eBook. The results of research show how the students assessed the interface quality, information quality and overall satisfaction of our eBook. The research was conducted by using a questionnaire method.

Predictors of early return to work after a coronary artery bypass graft surgery (CABG

Directory of Open Access Journals (Sweden)

Ramin Mehrdad

2016-12-01

Full Text Available Objectives: Identifying factors predictive of early return to work in patients who underwent a coronary artery bypass graft surgery (CABG. Material and Methods: Two hundred twenty-six working patients who volunteered and underwent a primary coronary artery bypass surgery between September 2013 and May 2014 were selected for the study and followed up for 6 months. Predictors of early return to work (RTW (within 2 months were analyzed from variables in a prospectively collected database and the 36-Item Short Form Health Survey (SF-36 questionnaire carried out in the hospital and rehabilitation center as well as from the follow-up performed via the phone. Results: One hundred and two (45.1% and 155 (68.9% patients returned to work within 2 and 3 months after the surgery, respectively. Furthermore, 196 patients (87.1% returned to work within 6 months after the surgery. In the univariate analysis, demographic or socioeconomic factors (such as age, level of education, income, occupational factors (such as occupation type, working hours per week, duration of the preoperative absence from work, psychological factors (such as a patient’s concern about adverse health effects of RTW, feeling depressed, a patient’s attitude towards his/her ability to RTW and a patient’s perception of his/her job stress level and medical factors (such as serum troponin T and creatine kinase MB (CKMB level, pump time in surgery, co-surgery and dyslipidemia history had a statistically significant correlation with early return to work. The patients who early returned to work had significantly higher scores in 3 domains on the SF-36 questionnaire (used for assessing the patients’ quality of life, compared to those who did not return to work early (including physical functioning, role limitations due to physical health and pain. Conclusions: In the present study we identified 4 new medical factors that could be used as predictors of early return to work after CABG. These

Usability: A Teaching and School Service Project

Science.gov (United States)

Snyder, Johnny

2009-01-01

Your next usability project could be waiting for you in the college library, registration office, or online admissions process that your college or university utilizes in their daily transactions. As an added bonus, these exercises supplement the IS2002 curriculum model, benefit the instructor's institution, build inter-departmental collaboration,…

"Think aloud" and "Near live" usability testing of two complex clinical decision support tools.

Science.gov (United States)

Richardson, Safiya; Mishuris, Rebecca; O'Connell, Alexander; Feldstein, David; Hess, Rachel; Smith, Paul; McCullagh, Lauren; McGinn, Thomas; Mann, Devin

2017-10-01

Low provider adoption continues to be a significant barrier to realizing the potential of clinical decision support. "Think Aloud" and "Near Live" usability testing were conducted on two clinical decision support tools. Each was composed of an alert, a clinical prediction rule which estimated risk of either group A Streptococcus pharyngitis or pneumonia and an automatic order set based on risk. The objective of this study was to further understanding of the facilitators of usability and to evaluate the types of additional information gained from proceeding to "Near Live" testing after completing "Think Aloud". This was a qualitative observational study conducted at a large academic health care system with 12 primary care providers. During "Think Aloud" testing, participants were provided with written clinical scenarios and asked to verbalize their thought process while interacting with the tool. During "Near Live" testing participants interacted with a mock patient. Morae usability software was used to record full screen capture and audio during every session. Participant comments were placed into coding categories and analyzed for generalizable themes. Themes were compared across usability methods. "Think Aloud" and "Near Live" usability testing generated similar themes under the coding categories visibility, workflow, content, understand-ability and navigation. However, they generated significantly different themes under the coding categories usability, practical usefulness and medical usefulness. During both types of testing participants found the tool easier to use when important text was distinct in its appearance, alerts were passive and appropriately timed, content was up to date, language was clear and simple, and each component of the tool included obvious indicators of next steps. Participant comments reflected higher expectations for usability and usefulness during "Near Live" testing. For example, visit aids, such as automatically generated order sets

Sociotechnical Human Factors Involved in Remote Online Usability Testing of Two eHealth Interventions.

Science.gov (United States)

Wozney, Lori M; Baxter, Pamela; Fast, Hilary; Cleghorn, Laura; Hundert, Amos S; Newton, Amanda S

2016-02-03

Research in the fields of human performance technology and human computer interaction are challenging the traditional macro focus of usability testing arguing for methods that help test moderators assess "use in context" (ie, cognitive skills, usability understood over time) and in authentic "real world" settings. Human factors in these complex test scenarios may impact on the quality of usability results being derived yet there is a lack of research detailing moderator experiences in these test environments. Most comparative research has focused on the impact of the physical environment on results, and rarely on how the sociotechnical elements of the test environment affect moderator and test user performance. Improving our understanding of moderator roles and experiences with conducting "real world" usability testing can lead to improved techniques and strategies To understand moderator experiences of using Web-conferencing software to conduct remote usability testing of 2 eHealth interventions. An exploratory case study approach was used to study 4 moderators' experiences using Blackboard Collaborate for remote testing sessions of 2 different eHealth interventions. Data collection involved audio-recording iterative cycles of test sessions, collecting summary notes taken by moderators, and conducting 2 90-minute focus groups via teleconference. A direct content analysis with an inductive coding approach was used to explore personal accounts, assess the credibility of data interpretation, and generate consensus on the thematic structure of the results. Following the convergence of data from the various sources, 3 major themes were identified: (1) moderators experienced and adapted to unpredictable changes in cognitive load during testing; (2) moderators experienced challenges in creating and sustaining social presence and untangling dialogue; and (3) moderators experienced diverse technical demands, but were able to collaboratively troubleshoot with test users

Usability and user driven innovation - unity or clash?

DEFF Research Database (Denmark)

Fronczek-Munter, Aneta

2011-01-01

Aim: To present different understandings of the concepts ‗usability‘ and ‗user driven innovation‘ and discuss if and how the built environment can benefit from these concepts and the unity of them. Approach and methodology: The paper is based on literature reviews of scientific journals and other...... influential publications within the academic fields of Facilities Management, Architecture and Engineering, Participatory Design and Software design. Outline: The paper will discuss different understandings of the concept ‗usability‘ and its relation to ‗user driven innovation‘, which depends on the academic...... field and area of professional application. The concept of usability has its roots in evaluations of consumer products and user interfaces of computer software. During the last 5-10 years there has been a new development of research in usability of buildings and workplaces. Recently researchers have...

A usability evaluation of a SNOMED CT based compositional interface terminology for intensive care

NARCIS (Netherlands)

Bakhshi-Raiez, F.; de Keizer, N. F.; Cornet, R.; Dorrepaal, M.; Dongelmans, D.; Jaspers, M. W. M.

2012-01-01

Objective: To evaluate the usability of a large compositional interface terminology based on SNOMED CT and the terminology application for registration of the reasons for intensive care admission in a Patient Data Management System. Design: Observational study with user-based usability evaluations

An extended protocol for usability validation of medical devices : Research design and reference model

NARCIS (Netherlands)

Schmettow, M.; Schnittker, R.; Schraagen, J.M.

2017-01-01

This paper proposes and demonstrates an extended protocol for usability validation testing of medical devices. A review of currently used methods for the usability evaluation of medical devices revealed two main shortcomings. Firstly, the lack of methods to closely trace the interaction sequences