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Sample records for reengineering business processes

  1. BUSINESS PROCESS REENGINEERING AS THE METHOD OF PROCESS MANAGEMENT

    Directory of Open Access Journals (Sweden)

    O. Honcharova

    2013-09-01

    Full Text Available The article is devoted to the analysis of process management approach. The main understanding of process management approach has been researched in the article. The definition of process and process management has been given. Also the methods of business process improvement has been analyzed, among them are fast-analysis solution technology (FAST, benchmarking, reprojecting and reengineering. The main results of using business process improvement have been described in figures of reducing cycle time, costs and errors. Also the tasks of business process reengineering have been noticed. The main stages of business process reengineering have been noticed. The main efficiency results of business process reengineering and its success factors have been determined.

  2. Business process re-engineering in service operations

    International Nuclear Information System (INIS)

    McClintock, J.W.

    1995-01-01

    The concept of business process re-engineering, and how it was applied to the operations of the Consumers Gas Company were discussed. Business process re-engineering was defined as the improvement of the efficiency of the customer-service process, and the overall improvement of practices and operations. The re-engineering project was said to involve a thorough analysis of information technology, current limitations, and business operational needs, undertaken on an enterprise-wide basis. Viewed generically,a re-engineering project was said to have six major components: (1) business drivers (i.e. the articulation of the Company's strategic issues); (2) benchmark measures; (3) future state process models; (4) cost/benefit analysis; (5) a change management plan; and (6) a development plan. Business improvements expected to result from the project include reduced cost of operation, reduction of waste, and a substantially complete re-design of the business process. Management of the project involved a team approach, and help of a consultant to identify the scope of the re-design, its limitations, and future state. A life expectancy of approximately 10 years was given for the re-engineering plan, with annual benefits (in terms of cost reduction) of $4.6 million by the year 2000

  3. Goal-Equivalent Secure Business Process Re-engineering

    DEFF Research Database (Denmark)

    Acosta, Hugo Andrés Lópes; Massacci, Fabio; Zannone, Nicola

    2008-01-01

    that they are somehow “equivalent”. In this paper we propose a method for passing from SI*, a modeling language for capturing and modeling functional, security, and trust organizational and system requirements, to business process specifications and vice versa. In particular, starting from an old secure business......The introduction of information technologies in health care systems often requires to re-engineer the business processes used to deliver care. Obviously, the new and re-engineered processes are observationally different and thus we cannot use existing model-based techniques to argue...... process, we reconstruct the functional and security requirements at organizational level that such a business process was supposed to meet (including the trust relations that existed among the members of the organization). To ensure that the re-engineered business process meets the elicited requirements...

  4. ORGANIZATIONAL CHANGE: BUSINESS PROCESS REENGINEERING OR OUTSOURCING?

    Directory of Open Access Journals (Sweden)

    Pellicelli Michela

    2012-12-01

    Full Text Available This article will analyze the logic behind the adoption of Business Process Reengineering and outsourcing. The first part analyzes Business Process Reengineering as a technique for analysis and for defining the business processes implemented by organizations in order to make the achievement of corporate objectives more efficient and effective. Nevertheless, this approach has some limits when the reengineering project aims solely at cost reduction. In any event, for several activities management must constantly evaluate the alternative to turning to outsourcing. In the second part we thus observe what should be the evaluations of management in order to pursue the objectives of maximum efficiency, economic efficiency, and productivity. Starting from the methodological assumptions that aid our understanding of the outsourcing of processes and that represent the operational and conceptual framework for the existence of this approach, several models will be analyzed held to be significant for determining those processes that can be outsourced, from a “strategic” point of view, and that are useful for deciding on the shift from BPR to outsourcing.

  5. Technologies and problems of reengineering of the business processes of company

    Science.gov (United States)

    Silka, Dmitriy

    2017-10-01

    Management of the combination of business processes is a modern approach in the field of business management. Together with a lot of management approaches business processes allow us to identify all the resultant actions. Article reveals the modern view on the essence of business processes as well as the general approaches of their allocation. Principles of construction and business process re-engineering are proposed. Recommendations on how to perform re-engineering under high cyclic dynamics of business activity are provided.

  6. BUSINESS PROCESS REENGINEERING

    Directory of Open Access Journals (Sweden)

    Magdalena LUCA (DEDIU

    2014-06-01

    Full Text Available Business process reengineering determines the change of organizational functions from an orientation focused on operations through a multidimensional approach. Former employees who were mere executors are now determined to take their own decisions and as a result the functional departments lose their reason to exist. Managers do not act anymore as supervisors, but mainly as mentors, while the employees focus more attention on customer needs and less than the head’s. Under these conditions, new organizational paradigms are required, the most important being that of learning organizations. In order to implement a reengineering of the economic processes and promoting a new organizational paradigm the information technology plays a decisive role. The article presents some results obtained in a research theme ANSTI funded by contract no. 501/2000. Economic and financial analysis is performed in order to know the current situation to achieve better results in the future. One of its objectives is the production analyzed as a labour process and the interaction elements of this process. The indicators investigated in the analysis of financial and economic activity of production reflect the development directions, the means and resources to accomplish predetermined objectives and express the results and effectiveness of what is expected.

  7. Business Process Reengineering: A Primer for the Marine Corps' Process Owner

    National Research Council Canada - National Science Library

    Brewster, Rollin

    1997-01-01

    .... Business Process Reengineering (BPR) is a technique used by the private sector to achieve order of magnitude improvements in organizational performance by leveraging information technology to enable the holistic redesign of business processes...

  8. Innovative model of business process reengineering at machine building enterprises

    Science.gov (United States)

    Nekrasov, R. Yu; Tempel, Yu A.; Tempel, O. A.

    2017-10-01

    The paper provides consideration of business process reengineering viewed as amanagerial innovation accepted by present day machine building enterprises, as well as waysto improve its procedure. A developed innovative model of reengineering measures isdescribed and is based on the process approach and other principles of company management.

  9. Conceptual Framework of Business Process Reengineering for Civil ...

    African Journals Online (AJOL)

    Tesfaye Deb

    endorsed Business Process Reengineering (BPR) as a foundation for strengthening Result Based ... Ethiopian government recognized the importance of improving ...... finance process. 4. Project process. (research and consultancy). Low frequency, request arrival is random, time interval between two requests can be very.

  10. Business Process Reengineering, a Crisis Solution or a Necessity

    Directory of Open Access Journals (Sweden)

    Gabriela GHEORGHE

    2012-08-01

    Full Text Available This case study shows that the company decided to implement Business Process Reengineering (BPR not only because external environment had changed, but also due to its obsolete business processes and organizational structure. The article will highlight the importance of the organizations' focusing on sub-goals, in order to finally reach the desired result in the organization's main goals. When rapid evolution has become the fundamental contemporary coordinate, reengineering is a form of company innovative reaction in terms of intensifying competition and globalization. Remodeling the Company in phases of crisis, when time pressure reduces the type and number of solutions that can be adopted, without effective leadership, can lead in most cases to failure. The effect of redesigning the business processes depends on how well it is implemented, coordinated and monitored.

  11. Business Process Reengineering, a Crises Solution or a Necessity

    Directory of Open Access Journals (Sweden)

    Gabriela GHEORGHE

    2011-11-01

    Full Text Available This case study shows that the company decided to implement Business Process Reengineering (BPR not only because external environment had changed, but also due to its obsolete business processes and organizational structure. The article will highlight the importance of the organizations' focusing on sub-goals, in order to finally reach the desired result in the organization's main goals. When rapid evolution has become the fundamental contemporary coordinate, reengineering is a form of company innovative reaction in terms of intensifying competition and globalization. Remodelling the Company in phases of crisis, when time pressure reduces the type and number of solutions that can be adopted, without effective leadership can lead in most cases to failure. The effect of redesigning the business processes depends on how well it is implemented, coordinated and monitored.

  12. The complementariness of the business process reengineering and activity-based management

    Directory of Open Access Journals (Sweden)

    Violeta DOMANOVIC

    2010-05-01

    Full Text Available In order to sustain long term growth and development, an enterprise has toenvisage and implement contemporary management innovations altogether. Intransition economies, like Serbia is, it is of great importance to redesign businessprocesses and activities, to analyse activity profitability in order to select value-addedactivities and reduce non-value added ones. This paper considers the possibility forcomplementary implementation of the business process reengineering and activitybased management in the process of long term efficiency improvement. Namely, thebasic postulate of business process reengineering concept might be established in theprocess of activity based management implementation and conversely.

  13. Impact of peculiar features of construction of transport infrastructure on the choice of tools for reengineering of business processes

    Science.gov (United States)

    Khripko, Elena

    2017-10-01

    In the present article we study the issues of organizational resistance to reengineering of business processes in construction of transport infrastructure. Reengineering in a company of transport sector is, first and foremost, an innovative component of business strategy. We analyze the choice of forward and reverse reengineering tools and terms of their application in connection with organizational resistance. Reengineering is defined taking into account four aspects: fundamentality, radicality, abruptness, business process. We describe the stages of reengineering and analyze key requirements to newly created business processes.

  14. The effect of business process reengineering (BPR) on human ...

    African Journals Online (AJOL)

    The effect of business process reengineering (BPR) on human resource management in Addis Ababa City Administration. ... The PDF file you selected should load here if your Web browser has a PDF reader plug-in installed (for example, ...

  15. BUSINESS PROCESS REENGINEERING: CONCEPTS CAUSES AND EFFECT

    Directory of Open Access Journals (Sweden)

    Bernardo Nugroho Yahya

    2002-01-01

    Full Text Available Some people made a wrong concept about Business Process Reengineering (BPR. Some were misunderstanding about the BPR term. In other way, so many researches were introduced to describe a better definition about BPR. The thinking about concepts, causes, and effect of BPR will make a new perception about the term of BPR itself as a better methodology instead of the other Quality Management Methodology such as Total Quality Management (TQM, Just In Time (JIT, etc. This paper will mention the context of BPR in some of case study's journal.

  16. USULAN PERBAIKAN PROSES BISNIS DENGAN KONSEP BUSINESS PROCESS REENGINEERING (STUDI KASUS : PERMATA GUEST HOUSE

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    Bhaswara Adhitya Wardhana

    2013-04-01

    Full Text Available Permata Guest House Semarang merupakan usaha bisnis yang bergerak di bidang jasa penginapan. Perkembangan skala bisnis Permata Guest House yang pesat tidak disertai dengan penataan dan pengelolaan proses bisnis (Business Process yang memadai, mengakibatkan banyak kemunculan keluhan dari stakeholder, yaitu dari pelanggan (customer, dan kalangan internal karyawan. Key Performance Indicator (KPI yang digunakan dalam penelitian terhadap Permata Guest House ini adalah KPI yang diturunkan dari Critical Success Factor (CSF. Pengukuran kinerja dilakukan dengan berdasarkan indikator performansi (Performance Indicator yang telah ditentukan pada observasi awal beserta ukuran dan target yang dicapai untuk tiap indikatornya. Dari hasil observasi awal didapatkan selisih indikator moral kerja dan loyalitas sebesar 20%, komplain keramahtamahan sebesar 16,67%, komplain penampilan dan sikap sebesar 16,67%, tingkat okupansi marketing sales sebesar 30%, dan kepuasan layanan sebesar 77,78%. Berdasarkan analisis pengukuran kinerja dan proses bisnis telah didapatkan faktor-faktor yang menyebabkan kinerja proses bisnis belum sesuai target, salah satu penyelesaian untuk dapat memperbaiki kinerja adalah dengan merancang ulang proses bisnis dengan menggunakan metode Business Process Reengineering (BPR. Dari hasil BPR perlu dilakukan peninjauan kembali (rethinking, perancangan ulang (redesign, dan evaluasi (retool terhadap model kinerja bisnis. Hasil dari rekayasa ulang proses bisnis berupa pembakuan usulan proses bisnis, penyusunan visi misi perusahaan, perancangan struktur organisasi dan job description, serta penyusunan Standart Operating Procedure Kata Kunci  : critical success factor, key performance indicator, business process reengineering   Abstract Permata Guest House Semarang is a business engaged in the lodging services. The development of business scale rapid Permata Guest House is not accompanied by the administration and management of business processes are

  17. Defense programs business practices re-engineering QFD exercise

    International Nuclear Information System (INIS)

    Murray, C.; Halbleib, L.

    1996-03-01

    The end of the cold war has resulted in many changes for the Nuclear Weapons Complex (NWC). We now work in a smaller complex, with reduced resources, a smaller stockpile, and no new phase 3 weapons development programs. This new environment demands that we re-evaluate the way we design and produce nuclear weapons. The Defense Program (DP) Business Practices Re-engineering activity was initiated to improve the design and production efficiency of the DP Sector. The activity had six goals: (1) to identify DP business practices that are exercised by the Product Realization Process (PRP); (2) to determine the impact (positive, negative, or none) of these practices on defined, prioritized customer criteria; (3) to identify business practices that are candidates for elimination or re-engineering; (4) to select two or three business practices for re-engineering; (5) to re-engineer the selected business practices; and (6) to exercise the re-engineered practices on three pilot development projects. Business practices include technical and well as administrative procedures that are exercised by the PRP. A QFD exercise was performed to address (1)-(4). The customer that identified, defined, and prioritized the criteria to rate the business practices was the Block Change Advisory Group. Five criteria were identified: cycle time, flexibility, cost, product performance/quality, and best practices. Forty-nine business practices were identified and rated per the criteria. From this analysis, the group made preliminary recommendations as to which practices would be addressed in the re-engineering activity. Sixteen practices will be addressed in the re-engineering activity. These practices will then be piloted on three projects: (1) the Electronic Component Assembly (ECA)/Radar Project, (2) the B61 Mod 11, and (3) Warhead Protection Program (WPP)

  18. Business Process Reengineering Of Funding On Indonesia’s Islamic Banks

    Directory of Open Access Journals (Sweden)

    Aslam Mei Nur Widigdo

    2016-02-01

    Full Text Available This research attempts to analyze the value chain of Islamic banking business processes and to develop a business processes model on depositors’ funds in order to improve the performance of Islamic banks. Four models of Islamic banking operating in Indonesia are used as the objects of the study. This research applies qualitative study (exploratory approach and utilizes primary data obtained from questionnaire and interviews. This data are then processed by value stream mapping and process activity mapping. This study shows that the waiting time for services is the sub-stage of business process that does not have value added and categorized as pure waste based on VSM criteria.The reengineering of business process of the third party fundraising may reduce collection time up to 1490 minutes for corporate customer and 22 minutes for individual customer.DOI: 10.15408/aiq.v8i1.2506

  19. A business process modeling experience in a complex information system re-engineering.

    Science.gov (United States)

    Bernonville, Stéphanie; Vantourout, Corinne; Fendeler, Geneviève; Beuscart, Régis

    2013-01-01

    This article aims to share a business process modeling experience in a re-engineering project of a medical records department in a 2,965-bed hospital. It presents the modeling strategy, an extract of the results and the feedback experience.

  20. The role of business process reengineering in health care.

    Science.gov (United States)

    Kohn, D

    1994-02-01

    Business process reengineering (BPR) is a management philosophy capturing attention in health care. It combines some new, old, and recycled management philosophies, and, more often than not, is yielding positive results. BPR's emphasis is on the streamlining of cross-functional processes to significantly reduce time and/or cost, increase revenue, improve quality and service, and reduce risk. Therefore, it has many applications in health care. This article provides an introduction to the concept of BPR, including the definition of BPR, its origin, its champions, and factors for its success.

  1. Organizational learning as a test-bed for business process reengineering

    DEFF Research Database (Denmark)

    Larsen, Michael Holm; Leinsdorff, Torben

    1998-01-01

    The fact that a company's learning ability may prevent strategic drift and the fact that many companies are undertaking BPR (business process reengineering) projects leads us to ask whether all these BPR activities promote organizational learning. Within this framework, we studied the extent...... of Enzyme Business, Novo Nordisk A/S. The result of the analysis is that a correlation between BPR and organizational learning has been established, i.e. the BPR elements: customer focus, process orientation, high level of ambition, clean sheet principle, performance measuring, the business system diamond...... to which BPR promotes organizational learning by focusing on the project group and the steering committee. This paper is based partly on a theoretical study of the significant characteristics of BPR and of organizational learning and partly on a field study carried out in cooperation with the business unit...

  2. Business Process Elicitation, Modeling, and Reengineering: Teaching and Learning with Simulated Environments

    Science.gov (United States)

    Jeyaraj, Anand

    2010-01-01

    The design of enterprise information systems requires students to master technical skills for elicitation, modeling, and reengineering business processes as well as soft skills for information gathering and communication. These tacit skills and behaviors cannot be effectively taught students but rather experienced and learned by students. This…

  3. Applying Business Process Re-Engineering to Public Sector as A New Public Management Strategy

    Directory of Open Access Journals (Sweden)

    Ropinder Oberoi

    2013-08-01

    Full Text Available The introduction of Business Process Reengineering (BPR to the public sector follows the much broader trend of New Public Management. BPR in the public sector mostly means amalgamation of business processes, computerization of various activities and removal of some unnecessary ones. BPR assimilates a radical premeditated scheme of business pro-cess reengineering and an additional progressive technique of uninterrupted process improvement with adequate information technology (IT and e-business infrastructure strategies. Public organizations have specific and exclusive features that differentiae-ate them from private sector organizations. Based on the literature review and examining of study find-ings, it is argued that a public sector organization can employ BPR to get better its process and overall organizational performance, if it (1 has accrues a collection of BPR-relevant resources and capabilities; (2 has embarked on BPR with adequate depth and breadth; (3 is developing a post-BPR complementary set of skills, systems and technologies, which are essential to further develop the organizational impact of the BPR; and (4 has successfully mitigated the effects of BPR implementation problems. In addition to its effect on administration and ser-vice delivery processes through reduction of the processing time, work steps and cost of government processes, BPR also contributes to enhancing citizen/customer and employee satisfaction, increasing organizational transparency and responsiveness which have also become an essential objective of New Public Management. Therefore, public sector BPR is emerging as an indispensable to performance of organizations in the developing economy. The essential questions addressed in this paper are: What are the scenario and impending problems of reengineering applications in the public sector? Can it be functional for the public sector in attending to frequent problems blockading bureaucracies of developed and

  4. Designing Process Improvement of Finished Good On Time Release and Performance Indicator Tool in Milk Industry Using Business Process Reengineering Method

    Science.gov (United States)

    Dachyar, M.; Christy, E.

    2014-04-01

    To maintain position as a major milk producer, the Indonesian milk industry should do some business development with the purpose of increasing customer service level. One strategy is to create on time release conditions for finished goods which will be distributed to customers and distributors. To achieve this condition, management information systems of finished goods on time release needs to be improved. The focus of this research is to conduct business process improvement using Business Process Reengineering (BPR). The deliverable key of this study is a comprehensive business strategy which is the solution of the root problems. To achieve the goal, evaluation, reengineering, and improvement of the ERP system are conducted. To visualize the predicted implementation, a simulation model is built by Oracle BPM. The output of this simulation showed that the proposed solution could effectively reduce the process lead time and increase the number of quality releases.

  5. ROMANIAN COMPANIES DILEMMAS - BUSINESS REENGINEERING OR KAIZEN

    Directory of Open Access Journals (Sweden)

    MIHAELA GHICAJANU

    2011-01-01

    Full Text Available This paper presents an analysis of two American and Japanese management strategies, the reengineering and Kaizen strategies, which can be used successfully by the Romanian companies, too. Reengineering is the fundamental rethinking and radical redesign of business processes to achieve dramatic improvements in critical contemporary measures of performance such as cost, quality, service and speed. Kaizen is a philosophy of life that addresses to the best who want to be more and better. It is a process of improvement that never ends and it results in many advantages. The Japanese leadership model has shown that progress in small steps, but fast, reliable and leads to long-term wins. Kaizen method, implemented in Romania, too, has brought to people satisfaction and more money in their pocket.

  6. A Longitudinal BPR Study in a Danish Manufacturing Company - From Reengineering to Process Management

    DEFF Research Database (Denmark)

    Larsen, Michael Holm; Wieth, Christian; Domsten, Zenia Vittarp

    1998-01-01

    , Business Process Reengineering (BPR) is the most applied method for planning and carrying out projects. Novo Nordisk A/S is one of the largest companies in Denmark and the world's largest producer of industrial enzymes with a market share of more than 50%.This paper is a longitudinal study of BPR...... initiatives at Enzyme Business carried out within the time frame of January 1994 to March 1998. The paper provides empirical insight from a number of BPR-projects and related BPR-initiatives, e.g. Business System Reengineering projects. The results of the paper suggest that reengineering with the means...

  7. Implementation of 5S tools as a starting point in business process reengineering

    Directory of Open Access Journals (Sweden)

    Vorkapić Miloš 0000-0002-3463-8665

    2017-01-01

    Full Text Available The paper deals with the analysis of elements which represent a starting point in implementation of a business process reengineering. We have used Lean tools through the analysis of 5S model in our research. On the example of finalization of the finished transmitter in IHMT-CMT production, 5S tools were implemented with a focus on Quality elements although the theory shows that BPR and TQM are two opposite activities in an enterprise. We wanted to distinguish the significance of employees’ self-discipline which helps the process of product finalization to develop in time and without waste and losses. In addition, the employees keep their work place clean, tidy and functional.

  8. Applying object technology principles to business reengineering in the oil, gas, and petrochemical industries

    International Nuclear Information System (INIS)

    Davis, J.M.

    1996-01-01

    The oil, gas, and petrochemical industries face a dilemma, to be financially competitive while complying with strict and expanding environmental, safety, and health regulation. Companies need new tools and techniques, indeed a completely new paradigm for organizing and performing work. They must build efficient and flexible business processes, ones that rely on advanced information systems for improved decision making and productivity. And they must adopt a culture of change and improvement to permit the business to change as the business climate changes. Fortunately, two industry developments are changing the traditional business paradigm in a dramatic way; business reengineering and object technology. Applying principles of object technology in the performance of business reengineering makes available a new form of business modeling that transforms the technique of modeling a business while directly supported the development of its enabling information systems. This modeling technique is called Object Modeling and is becoming an important force in improving business competitiveness

  9. Re-engineering of Products and Processes How to Achieve Global Success in the Changing Marketplace

    CERN Document Server

    Rotini, Federico; Cascini, Gaetano

    2012-01-01

    Whilst previous methods for business process re-engineering have focused on time and cost reduction policies to preserve competitive services and products, Re-engineering of Products and Processes: How to Achieve Global Success in the Changing Marketplace presents a new approach which aims to include aspects that impact the customer perceived value. This method supports business re-engineering initiatives by identifying process bottlenecks as well as new products and services available to overcome market competition. This original approach is described step-by-step, explaining the theory through examples of performable tasks and the selection of relevant tools according to the nature of the problem. Supported by illustrations, tables and diagrams, Re-engineering of Products and Processes: How to Achieve Global Success in the Changing Marketplace clearly explains a method which is then applied to several case studies across different industrial sectors. Re-engineering of Products and Processes: How to Achieve...

  10. REENGINEERING PROSES BISNIS : TINJAUAN KONSEPTUAL DAN METODOLOGI

    Directory of Open Access Journals (Sweden)

    Lena Ellitan

    1999-01-01

    Full Text Available Business process reengineering is fundamental rethinking and radical redesign of an organization's business processes that leads the organization to achieve dramatic improvement in business performance. Many firms have successfully embraced this new innovation paradigm to achieve orders of magnitude improvements in cost, eficiency, quality and value. Even more firms are seeking opportunities to apply reengineering and methodologies to assist them in doing so. The recognition of reengineering as a new management paradigm emerged in the 1990's, though it may be argued that the principle of reengineering has been applied well before then. The early 1990's saw world wide interest in reengineering. Consequently, many organizations have reported their first-cycle experiences in reengineering. Reengineering practices in the period of the 1990's was largerly characterized by application to operational processes and emphasis on operational measure of time, cost, and quality. Quite recently, a more strategic flavor of reengineering has been advocated. One of the hopes of new thinking is that by trancending microscopic concern of operational strategy, it would help the organization derive significantly greater value out of the reengineering effort. This paper presents: 1. The concept of reengineering 2. Various problems in business process reengineering. 3. The rigorous methodology for organizing reengineering activities. Abstract in Bahasa Indonesia : Reengineering proses bisnis adalah pemikiran ulang fundamental dan disain ulang radikal suatu proses bisnis organisasi yang akan mengarahkan organisasi untuk mencapai peningkatan kinerja bisnis secara dramatis. Beberapa perusahaan telah menerapkan paradigma inovasi baru ini untuk mencapai berbagai perbaikan dalam biaya, kualitas, dan efisiensi. Bahkan makin banyak perusahaan yang mencari peluang untuk menerapkan proyek reengineering dan metodologi-metodologi yang membantu mereka dalam mencapai usaha

  11. The Battle for the Soul of Management Denmark-The Shaping of the Danish Versions of Business Process Reengineering

    DEFF Research Database (Denmark)

    Koch, Christian; Vogelius, Peter

    1997-01-01

    Managerial theory distilled into tidy concepts is continually and almost ritually launched into the international and national management audiences. The paper discuss the contemporary exemplar of such management concepts: Business Process Reengineering (BPR). By taking the management fads serious...... to the concept. And on the other hand the need for the consultants to differentiate their product (the concept) from others available on the market....

  12. IMPROVEMENT OF BUSINESS PROCESSES OF THE ORGANIZATION CONSIDERING RISK

    Directory of Open Access Journals (Sweden)

    Дмитро Іванович БЕДРІЙ

    2015-05-01

    Full Text Available It is proposed to analyze the methods of optimization of business processes of the organization. The results of which is proposed to apply to the method of reengineering of business processes of the organization. Conclusions about the need to implement business process reengineering of the organization of the risk having an impact on its operations are made.

  13. The Reengineering of Processes a Tool in the Administration of Business: Case Cereales "Santiago"

    Directory of Open Access Journals (Sweden)

    Roberto René Moreno-García

    2015-12-01

    Full Text Available The article presents the research result on the application of the Reengineering of processes in the company Cereales Santiago and the introduction of the information sciences through the PesajeVoz software. In the research it is characterized the main deficiencies of the strategic process of commercialization that affect the economic result of the company and the satisfaction of their clients, by the losses and delays when receiving their raw materials. A study is also realized on the evolution of the reengineering of processes concept from its initial formulation and a characterization of some of the methodologies for its application, reference is made to an own methodology generic for the application of the reengineering of processes in the Cuban system of companies, that have been validated it in the company study object, allowed obtaining of results of impacts in quantitative and qualitative benefits for the company and its clients. 

  14. Reshaping the Enterprise through an Information Architecture and Process Reengineering.

    Science.gov (United States)

    Laudato, Nicholas C.; DeSantis, Dennis J.

    1995-01-01

    The approach used by the University of Pittsburgh (Pennsylvania) in designing a campus-wide information architecture and a framework for reengineering the business process included building consensus on a general philosophy for information systems, using pattern-based abstraction techniques, applying data modeling and application prototyping, and…

  15. Verifying business processes using spin

    NARCIS (Netherlands)

    Janssen, W.; Mateescu, R.; Mauw, S.; Springintveld, J.; Holzmann, G.; Najm, E.; Serhrouchni, A.

    1998-01-01

    We present an application of the Spin model-checker in Testbed, a framework for business process reengineering. Business processes are described by end-users of Testbed in a graphi- cal language with a causality-based semantics, called Amber. The Amber language contains various constructs describing

  16. A Framework for Process Reengineering in Higher Education: A case study of distance learning exam scheduling and distribution

    Directory of Open Access Journals (Sweden)

    M'hammed Abdous

    2008-10-01

    Full Text Available In this paper, we propose a conceptual and operational framework for process reengineering (PR in higher education (HE institutions. Using a case study aimed at streamlining exam scheduling and distribution in a distance learning (DL unit, we outline a sequential and non-linear four-step framework designed to reengineer processes. The first two steps of this framework – initiating and analyzing – are used to initiate, document, and flowchart the process targeted for reengineering, and the last two steps – reengineering/ implementing and evaluating – are intended to prototype, implement, and evaluate the reengineered process. Our early involvement of all stakeholders, and our in-depth analysis and documentation of the existing process, allowed us to avoid the traditional pitfalls associated with business process reengineering (BPR. Consequently, the outcome of our case study indicates a streamlined and efficient process with a higher faculty satisfaction at substantial cost reduction.

  17. Reengineering of the business process in the Serbian post's department for express parcel service

    Directory of Open Access Journals (Sweden)

    Lazarević Dragan M.

    2015-01-01

    Full Text Available In this paper the model that solves the problem of exceeding time limit in the system of express parcel shipping in the Post of Serbia is described. The existing principle of the organization of the area serving is explained, as well as the problem of exceeding time limit that appears and leads to the delay of the service to the user. Two approaches for problem solving are suggested. The reengineering of the existing business processes is carried out to some extent through these two approaches, and will be presented by BPMN notation. The first approach is based on the use of the fuzzy set theory, i.e. fuzzy logical systems, while the other one is based on the use of algorithm 'zoning-routing'.

  18. Business process re-engineering in the logistics industry: a study of implementation, success factors, and performance

    Science.gov (United States)

    Shen, Chien-wen; Chou, Ching-Chih

    2010-02-01

    As business process re-engineering (BPR) is an important foundation to ensure the success of enterprise systems, this study would like to investigate the relationships among BPR implementation, BPR success factors, and business performance for logistics companies. Our empirical findings show that BPR companies outperformed non-BPR companies, not only on information processing, technology applications, organisational structure, and co-ordination, but also on all of the major logistics operations. Comparing the different perceptions of the success factors for BPR, non-BPR companies place greater emphasis on the importance of employee involvement while BPR companies are more concerned about the influence of risk management. Our findings also suggest that management attitude towards BPR success factors could affect performance with regard to technology applications and logistics operations. Logistics companies which have not yet implemented the BPR approach could refer to our findings to evaluate the advantages of such an undertaking and to take care of those BPR success factors affecting performance before conducting BPR projects.

  19. Educational Process Reengineering and Diffusion of Innovation in Formal Learning Environment

    DEFF Research Database (Denmark)

    Khalid, Md. Saifuddin; Hossain, Mohammad Shahadat; Rongbutsri, Nikorn

    2011-01-01

    administration and evaluation and assessment. Educational environments are flexible and not governed by standard operating procedures, making technology use lithe. Theory of diffusion of innovations‟ is recommended to be integrated to reason and measure acceptance or rejection of EPR selected technology......In technology mediated learning while relative advantages of technologies is proven, lack of contextualization and process centric change, and lack of user driven change has kept intervention and adoption of educational technologies among individuals and organizations as challenges. Reviewing...... the formal, informal and non-formal learning environments, this study focuses on the formal part. This paper coins the term 'Educational Process Reengineering (EPR) based on the established concept of 'Business Process Reengineering (BPR) for process improvement of teaching learning activities, academic...

  20. Matching intelligent systems with business process reengineering

    NARCIS (Netherlands)

    Hart, 't M.W.

    1996-01-01

    According to Venkatraman (1991) five degrees of IT-induced business reconfiguration can be distinguished: (1) localized exploitation of IT, (2) internal integration, (3) business process redesign, (4) business network redesign, and (5) business scope redefinition. On each of these levels, different

  1. Survey of business process management: challenges and solutions

    Science.gov (United States)

    Alotaibi, Youseef; Liu, Fei

    2017-09-01

    The current literature shows that creating a good framework on business process model (PM) is not an easy task. A successful business PM should have the ability to ensure accurate alignment between business processes (BPs) and information technology (IT) designs, provide security protection, manage the rapidly changing business environment and BPs, manage customer power, be flexible for reengineering and ensure that IT goals can be easily derived from business goals and hence an information system (IS) can be easily implemented. This article presents an overview of research in the business PM domain. We have presented a review of the challenges facing business PMs, such as misalignment between business and IT, difficulty of deriving IT goals from business goals, creating secured business PM, reengineering BPs, managing the rapidly changing BP and business environment and managing customer power. Also, it presents the limitations of existing business PM frameworks. Finally, we outline several guidelines to create good business PM and the possible further research directions in the business PM domain.

  2. Deriving a research agenda for a financial service industry's methodology for carrying out business process re-engineering

    Directory of Open Access Journals (Sweden)

    Kader, I. A.

    2016-05-01

    Full Text Available Why do projects fail? This is a question that has been researched across various project disciplines, including that of Business Process Re-engineering (BPR. This paper introduces a different angle on why BPR projects fail. An analysis of a case study conducted within a financial institution revealed new factors that could influence BPR project outcomes, but that have not been identified in the literature. The Organisation Ring of Influence model was developed to indicate the impact that organisation behaviours and structures had on the outcome of an executed BPR project. This model also helps to highlight which factors were more influential than others.

  3. Distance Measures for Information System Reengineering

    NARCIS (Netherlands)

    Poels, G.; Viaene, S.; Dedene, G.; Wangler, B.; Bergman, L.

    2000-01-01

    We present an approach to assess the magnitude and impact of information system reengineering caused by business process change. This approach is based on two concepts: object-oriented business modeling and distance measurement. The former concept is used to visualize changes in the business layer

  4. Hospital Registration Process Reengineering Using Simulation Method

    Directory of Open Access Journals (Sweden)

    Qiang Su

    2010-01-01

    Full Text Available With increasing competition, many healthcare organizations have undergone tremendous reform in the last decade aiming to increase efficiency, decrease waste, and reshape the way that care is delivered. This study focuses on the operational efficiency improvement of hospital’s registration process. The operational efficiency related factors including the service process, queue strategy, and queue parameters were explored systematically and illustrated with a case study. Guided by the principle of business process reengineering (BPR, a simulation approach was employed for process redesign and performance optimization. As a result, the queue strategy is changed from multiple queues and multiple servers to single queue and multiple servers with a prepare queue. Furthermore, through a series of simulation experiments, the length of the prepare queue and the corresponding registration process efficiency was quantitatively evaluated and optimized.

  5. Using prototyping in a product-driven design of business processes

    NARCIS (Netherlands)

    de Crom, P.J.N.; Reijers, H.A.; D'Atri, A.; Solvberg, A.; Willcocks, L.

    2001-01-01

    The redesign and integration of existing business processes is one of the most important challenges that current enterprises encounter. One of the few existing Business Process Reengineering methodologies which describes in detail what is required to design a new business process design is Product

  6. An Application of Business Process Management to Health Care Facilities.

    Science.gov (United States)

    Hassan, Mohsen M D

    The purpose of this article is to help health care facility managers and personnel identify significant elements of their facilities to address, and steps and actions to follow, when applying business process management to them. The ABPMP (Association of Business Process Management Professionals) life-cycle model of business process management is adopted, and steps from Lean, business process reengineering, and Six Sigma, and actions from operations management are presented to implement it. Managers of health care facilities can find in business process management a more comprehensive approach to improving their facilities than Lean, Six Sigma, business process reengineering, and ad hoc approaches that does not conflict with them because many of their elements can be included under its umbrella. Furthermore, the suggested application of business process management can guide and relieve them from selecting among these approaches, as well as provide them with specific steps and actions that they can follow. This article fills a gap in the literature by presenting a much needed comprehensive application of business process management to health care facilities that has specific steps and actions for implementation.

  7. Reengineering in Australia: factors affecting success

    Directory of Open Access Journals (Sweden)

    Felicity Murphy

    1998-11-01

    Full Text Available Business process reengineering (BPR is being used in many organisations worldwide to realign operations. Most of the research undertaken has been focused on North American or European practices. The study reported here replicates a US reengineering study in an Australian context by surveying large public and private sector Australian organisations. The study makes three main contributions by: (1 presenting a picture of BPR practices in Australia, (2 clarifying factors critical to the success of reengineering projects in Australia, and (3 providing a comparison of factors leading to success in Australian BPR projects with those found in the US.

  8. A new approach in Business Process Management

    OpenAIRE

    Hurbean, Luminita

    2008-01-01

    The new wave of BPM (Business Process Management) is not Business Process Reenginering, enterprise application integration, workflow management or another packaged application – it's the synthesis and extension of all these technologies and techniques into a unified whole. This unified whole becomes a new foundation upon which the enterprise is built, an enterprise more in tune with the true nature of business processes and their management. In a competitive economy, where margins continu...

  9. Leadership processes for re-engineering changes to the health care industry.

    Science.gov (United States)

    Guo, Kristina L

    2004-01-01

    As health care organizations seek innovative ways to change financing and delivery mechanisms due to escalated health care costs and increased competition, drastic changes are being sought in the form of re-engineering. This study discusses the leader's role of re-engineering in health care. It specifically addresses the reasons for failures in re-engineering and argues that success depends on senior level leaders playing a critical role. Existing studies lack comprehensiveness in establishing models of re-engineering and management guidelines. This research focuses on integrating re-engineering and leadership processes in health care by creating a step-by-step model. Particularly, it illustrates the four Es: Examination, Establishment, Execution and Evaluation, as a comprehensive re-engineering process that combines managerial roles and activities to result in successfully changed and reengineered health care organizations.

  10. Evolving software reengineering technology for the emerging innovative-competitive era

    Science.gov (United States)

    Hwang, Phillip Q.; Lock, Evan; Prywes, Noah

    1994-01-01

    This paper reports on a multi-tool commercial/military environment combining software Domain Analysis techniques with Reusable Software and Reengineering of Legacy Software. It is based on the development of a military version for the Department of Defense (DOD). The integrated tools in the military version are: Software Specification Assistant (SSA) and Software Reengineering Environment (SRE), developed by Computer Command and Control Company (CCCC) for Naval Surface Warfare Center (NSWC) and Joint Logistics Commanders (JLC), and the Advanced Research Project Agency (ARPA) STARS Software Engineering Environment (SEE) developed by Boeing for NAVAIR PMA 205. The paper describes transitioning these integrated tools to commercial use. There is a critical need for the transition for the following reasons: First, to date, 70 percent of programmers' time is applied to software maintenance. The work of these users has not been facilitated by existing tools. The addition of Software Reengineering will also facilitate software maintenance and upgrading. In fact, the integrated tools will support the entire software life cycle. Second, the integrated tools are essential to Business Process Reengineering, which seeks radical process innovations to achieve breakthrough results. Done well, process reengineering delivers extraordinary gains in process speed, productivity and profitability. Most importantly, it discovers new opportunities for products and services in collaboration with other organizations. Legacy computer software must be changed rapidly to support innovative business processes. The integrated tools will provide commercial organizations important competitive advantages. This, in turn, will increase employment by creating new business opportunities. Third, the integrated system will produce much higher quality software than use of the tools separately. The reason for this is that producing or upgrading software requires keen understanding of extremely complex

  11. Reengineering the Project Design Process

    Science.gov (United States)

    Casani, E.; Metzger, R.

    1994-01-01

    In response to NASA's goal of working faster, better and cheaper, JPL has developed extensive plans to minimize cost, maximize customer and employee satisfaction, and implement small- and moderate-size missions. These plans include improved management structures and processes, enhanced technical design processes, the incorporation of new technology, and the development of more economical space- and ground-system designs. The Laboratory's new Flight Projects Implementation Office has been chartered to oversee these innovations and the reengineering of JPL's project design process, including establishment of the Project Design Center and the Flight System Testbed. Reengineering at JPL implies a cultural change whereby the character of its design process will change from sequential to concurrent and from hierarchical to parallel. The Project Design Center will support missions offering high science return, design to cost, demonstrations of new technology, and rapid development. Its computer-supported environment will foster high-fidelity project life-cycle development and cost estimating.

  12. A Case Study: Business Process Reengineering at Raymond W. Bliss Army Community Hospital

    Science.gov (United States)

    1997-05-01

    Among the causes listed are: • Inadequate Management of Resistance • Attempting Painless Reengineering • Lack of Understanding About Reengineering...Parathyroid Proc. 0.9554 $5,458 1 0.9554 $5,458 SD 290 Thyroid Proc 0.9362 $5,349 3 2.8086 $16,046 SD 291 Thyroglossal Proc 0.4657 $2,661 2 0.9314 $5,321...Tissues Breast Age 0-17 0.6146 $2,799 SD 284 Minor skin disord. w/o CC 0.4042 $1,841 SD 289 Parathyroid Proc. 0.9554 $4,351 SD 290 Thyroid Proc

  13. A Process Re-engineering Framework for Reverse Logistics based on a Case Study

    Directory of Open Access Journals (Sweden)

    Hing Kai Chan

    2010-09-01

    Full Text Available Reverse logistics has gained increasing attention in recent years as a channel for companies to achieve operational excellence. The process involves manipulation of returned materials, or even products, which forms a pivotal role in sustainable development throughout the whole supply chains. To make reverse logistics possible, process re-engineering may need to be carried out. However, the processes involved in reengineering are practically complicated. Objectives, benefits, and applicability of any process re-engineering require a careful and detailed strategic planning. This paper aims to propose an easy-to-follow step-by-step framework for practitioners to perform process re-engineering, to learn and identify the critical issues in each step, and to be successful in applying process re-engineering in order to enhance reverse logistics performance. A learner-centred approach is adopted based on a case study of process re-engineering, which is demonstrated in the paper for explanation.

  14. Reengineering a cardiovascular surgery service.

    Science.gov (United States)

    Tunick, P A; Etkin, S; Horrocks, A; Jeglinski, G; Kelly, J; Sutton, P

    1997-04-01

    Reengineering, involving the radical redesign of business processes, has been used successfully in a variety of health care settings. In 1994 New York University (NYU) Medical Center (MC) launched its first reengineering team, whose purpose was to redesign the entire process of caring for patients-from referral to discharge-on the cardiovascular (CV) surgery service. REENIGINEERING TEAM: The multidisciplinary CV Surgery Reengineering Team was charged with two goals: improving customer (patient, family, and referring physician) satisfaction and improving profitability. The methodology to be used was based on a reengineering philosophy-discarding basic assumptions and designing the patient care process from the ground up. THE TRANSFER-IN INITIATIVE: A survey of NYU cardiologists, distributed in April 1994, suggested that the organization was considered a difficult place to transfer patients. The team's recommendations led to a new, streamlined transfer-in policy. The average waiting time from when a referring physician requested a patient transfer and the time when an NYUMC physician accepted the transfer decreased from an average of 9 hours under the old system to immediate acceptance. Three customer satisfaction task forces implemented multiple programs to make the service more user friendly. In addition, referrals increased and length of stay decreased, without an adverse impact on the mortality rate. For the first time at NYUMC, a multidisciplinary team was given the mandate to achieve major changes in an entire patient care process. Similar projects are now underway.

  15. Reenginering of the i4 workflow engine

    OpenAIRE

    Likar, Tilen

    2013-01-01

    I4 is an enterprise resource planning system which allows you to manage business processes. Due to increasing demands for managing complex processes and adjusting those processes to global standards, a renewal of a part of the system was required. In this thesis we faced the reengineering of the workflow engine, and corresponding data model. We designed a business process diagram in Bizagi Porcess Modeler. The import to i4 and the export from i4 was developed on XPDL file exported from the mo...

  16. THEORETICAL ASPECTS OF REENGINEERING IN SMALL AND MEDIUM ENTERPRISES

    Directory of Open Access Journals (Sweden)

    Slobodan Stefanović

    2014-01-01

    Full Text Available Reengineering is a fundamental rethinking and radical redesign of business processes - to achieve dramatic improvements in critical, important measures of performances, such as cost, quality, service and speed. This definition contains four keywords: fundamental, radical, dramatic and processes.

  17. Reengineering the project design process

    Science.gov (United States)

    Kane Casani, E.; Metzger, Robert M.

    1995-01-01

    In response to the National Aeronautics and Space Administration's goal of working faster, better, and cheaper, the Jet Propulsion Laboratory (JPL) has developed extensive plans to minimize cost, maximize customer and employee satisfaction, and implement small- and moderate-size missions. These plans include improved management structures and processes, enhanced technical design processes, the incorporation of new technology, and the development of more economical space- and ground-system designs. The Laboratory's new Flight Projects Implementation Development Office has been chartered to oversee these innovations and the reengineering of JPL's project design process, including establishment of the Project Design Center (PDC) and the Flight System Testbed (FST). Reengineering at JPL implies a cultural change whereby the character of the Laboratory's design process will change from sequential to concurrent and from hierarchical to parallel. The Project Design Center will support missions offering high science return, design to cost, demonstrations of new technology, and rapid development. Its computer-supported environment will foster high-fidelity project life-cycle development and more accurate cost estimating. These improvements signal JPL's commitment to meeting the challenges of space exploration in the next century.

  18. Exploring IT roles in business process innovation

    DEFF Research Database (Denmark)

    Gong, Jie; Møller, Charles

    2013-01-01

    This paper explores the relationships between IT and Business process innovation (BPI) through examining IT roles in the processes of BPI. BPI is an innovative activity in business which has been paying more attention in recent years. However it is often confused with other process......-orientation concepts, such as Business process management (BPM) and Business process reengineering (BPR). The paper aims to find out two research questions: 1) How do we understand the meanings of BPI in the current background of economic globalization? 2) What IT roles are in the process of BPI? Based on finding...... the answer to these two questions, the definition of BPI in academia and the relationships with other popular process-orientation activities in practice are reviewed, then a framework of comprehensive understanding of BPI is put forward, and thereafter the interactions between IT and BPI are explored...

  19. Application of information and communication technology in process reengineering

    Directory of Open Access Journals (Sweden)

    Đurović Aleksandar M.

    2014-01-01

    Full Text Available This paper examines the role of information communication technologies in reengineering processes. General analysis of a process will show that information communication technologies improve their efficiency. Reengineering model based on the BPMN 2.0 standard will be applied to the process of seeking internship/job by students from Faculty of Transport and Traffic Engineering. In the paper, after defining the technical characteristics and required functionalities, web / mobile application is proposed, enabling better visibility of traffic engineers to companies seeking that education profile.

  20. Reengineering Hanford

    International Nuclear Information System (INIS)

    Badalamente, R.V.; Carson, M.L.; Rhoads, R.E.

    1995-03-01

    The Department of Energy Richland Operations Office is in the process of reengineering its Hanford Site operations. There is a need to fundamentally rethink and redesign environmental restoration and waste management processes to achieve dramatic improvements in the quality, cost-effectiveness, and timeliness of the environmental services and products that make cleanup possible. Hanford is facing the challenge of reengineering in a complex environment in which major processes cuts across multiple government and contractor organizations and a variety of stakeholders and regulators have a great influence on cleanup activities. By doing the upfront work necessary to allow effective reengineering, Hanford is increasing the probability of its success

  1. Reengineering Hanford

    Energy Technology Data Exchange (ETDEWEB)

    Badalamente, R.V.; Carson, M.L.; Rhoads, R.E.

    1995-03-01

    The Department of Energy Richland Operations Office is in the process of reengineering its Hanford Site operations. There is a need to fundamentally rethink and redesign environmental restoration and waste management processes to achieve dramatic improvements in the quality, cost-effectiveness, and timeliness of the environmental services and products that make cleanup possible. Hanford is facing the challenge of reengineering in a complex environment in which major processes cuts across multiple government and contractor organizations and a variety of stakeholders and regulators have a great influence on cleanup activities. By doing the upfront work necessary to allow effective reengineering, Hanford is increasing the probability of its success.

  2. The effect of business process reengineering (BPR) on human ...

    African Journals Online (AJOL)

    In Ethiopia, Addis Ababa City Administration is implementing business process ... The front line employees did not get sufficient information and proper ... initiation for change improved despite the fact that the system as whole is not automated.

  3. Business Process Redesign Using EDI: the BHP steel experience

    Directory of Open Access Journals (Sweden)

    Paula Swatman

    1994-05-01

    Full Text Available EDI should not be seen as a competitive weapon - it does not offer a sustainable competitive advantage to its users as did the earlier inter-organisational systems (such as the various airline reservation systems. Instead EDI provides a standardised infrastructure upon which an adopting organisation can reengineer its business processes and thus confers a long-term, strategic and comparative advantage upon such an adopter. The potential for sustained competitive advantage to be derived from EDI arises from its integration with the organisational structure of its implementor, depending upon the implementing organisation's ability to redesign its business processes appropriately. This paper examines the case of (arguably the most sophisticated EDI-using company in Australia, BHP Steel, demonstrating the advantages obtainable by an organisation using EDI as a foundation for its reengineered organisational structure and business processes and concludes that: • there are real benefits to be obtained from an inter organisational electronic trading strategy founded on EDI as the enabling mechanism - benefits which are considerably more extensive than EDI's comparatively simple technical nature would appear to offer; • organisational gateways utilising an Application Generic approach to system integration and isolating the communications issue by insisting on the use of international data communications standards do offer a realistic and successful solution to the problem of internal and external trade for large and sophisticated organisations; • the majority of these achievements would have been either unlikely or totally impossible without BHP Steel's commitment to organisation-wide Business Process Redesign.

  4. Re-engineering change in higher education

    Directory of Open Access Journals (Sweden)

    David Allen

    1999-01-01

    Full Text Available Business Process Re-engineering (BPR is being used in a number of UK Higher Education Institutions (HEIs as a change management strategy. Whilst the focus of these HEIs is on re-engineering administrative services, there are also tentative attempts to redesign teaching and learning. This paper adopts a case study approach to determine the applicability of BPR to HEIs. The research started from a broad research question: How does organisational culture in HEIs impact on the implementation of BPR programmes? The conclusions drawn from the research are that the organisational culture and structure of HEIs limit the degree of change sought from a BPR project: the focus of the case study HEIs was on incremental process improvement of administrative services. The projects in these institutions were not about radical change. BPR techniques are shown to have something to offer HEIs in terms of co-ordinating administrative activities, but the emphasis on IT and processes in project design means the human resources change necessary for significant gains in efficiency is unlikely.

  5. Accountability-based reengineering of an order fulfillment process

    NARCIS (Netherlands)

    Zhang, L.; Jiao, J.; Ma, Q.

    2009-01-01

    In view of the dynamic changes in a supply chain network and the significance of order fulfillment processes (OFPs) for the successful implementation of supply chain management, this paper puts forward an accountability-based methodology for companies to reengineer OFPs while considering both

  6. Business Process Reengineering And Systemic Productivity ...

    African Journals Online (AJOL)

    ... through questionnaire administration. The results significantly affirmed the efficacy of BPR and its generational relevance. Nigerian banks and other business organizations are expected to demonstrate utmost managerial objectivity and social responsibility to maximize the gains of BPR. JORIND Vol. 3 (2) 2005: pp. 13-18 ...

  7. The Organizational-Economic Provision of Reengineering of Marketing Activity of Ukrainian Machine-Building Enterprises

    Directory of Open Access Journals (Sweden)

    Kobyzskyi Denys S.

    2018-02-01

    Full Text Available The article is aimed at developing an organizational mechanism to provide reengineering of the marketing activities of machine-building enterprise for further development of the appropriate methodical recommendations. The meaning and role of organizational structure in the sphere of reengineering are disclosed, the key aspects and principles of its construction are defined; the key elements, in particular business processes, and their role in organizational structure as well as properties of the organizational system are researched; content of the basic components of the organizational mechanism of the provision, their role and peculiarities of communication between them are analyzed. The new attitude to the principles of construction, functional content and content of the constituents of organization of enterprises allows to realize the wide functional potential of organizational possibilities within the terms of reengineering, as well as to form an organizational mechanism of post-reengineering company. Certain aspects of development of the organizational mechanism create the preconditions and disclose a potential instrumentarium for effective and efficient methodical recommendations as to reengineering of marketing activities of Ukrainian machine-building enterprises.

  8. An IoT Knowledge Reengineering Framework for Semantic Knowledge Analytics for BI-Services

    Directory of Open Access Journals (Sweden)

    Nilamadhab Mishra

    2015-01-01

    Full Text Available In a progressive business intelligence (BI environment, IoT knowledge analytics are becoming an increasingly challenging problem because of rapid changes of knowledge context scenarios along with increasing data production scales with business requirements that ultimately transform a working knowledge base into a superseded state. Such a superseded knowledge base lacks adequate knowledge context scenarios, and the semantics, rules, frames, and ontology contents may not meet the latest requirements of contemporary BI-services. Thus, reengineering a superseded knowledge base into a renovated knowledge base system can yield greater business value and is more cost effective and feasible than standardising a new system for the same purpose. Thus, in this work, we propose an IoT knowledge reengineering framework (IKR framework for implementation in a neurofuzzy system to build, organise, and reuse knowledge to provide BI-services to the things (man, machines, places, and processes involved in business through the network of IoT objects. The analysis and discussion show that the IKR framework can be well suited to creating improved anticipation in IoT-driven BI-applications.

  9. Improvement of hospital processes through business process management in Qaem Teaching Hospital: A work in progress.

    Science.gov (United States)

    Yarmohammadian, Mohammad H; Ebrahimipour, Hossein; Doosty, Farzaneh

    2014-01-01

    In a world of continuously changing business environments, organizations have no option; however, to deal with such a big level of transformation in order to adjust the consequential demands. Therefore, many companies need to continually improve and review their processes to maintain their competitive advantages in an uncertain environment. Meeting these challenges requires implementing the most efficient possible business processes, geared to the needs of the industry and market segments that the organization serves globally. In the last 10 years, total quality management, business process reengineering, and business process management (BPM) have been some of the management tools applied by organizations to increase business competiveness. This paper is an original article that presents implementation of "BPM" approach in the healthcare domain that allows an organization to improve and review its critical business processes. This project was performed in "Qaem Teaching Hospital" in Mashhad city, Iran and consists of four distinct steps; (1) identify business processes, (2) document the process, (3) analyze and measure the process, and (4) improve the process. Implementing BPM in Qaem Teaching Hospital changed the nature of management by allowing the organization to avoid the complexity of disparate, soloed systems. BPM instead enabled the organization to focus on business processes at a higher level.

  10. Managing hospital supplies: process reengineering at Gujarat Cancer Research Institute, India.

    Science.gov (United States)

    Ramani, K V

    2006-01-01

    Aims to give an overview of the re-engineering of processes and structures at Gujarat Cancer Research Institute (GCRI), Ahmedabad. A general review of the design, development and implementation of reengineered systems in order to address concerns about the existing systems. Findings GCRI is a comprehensive cancer care center with 550 beds and well equipped with modern diagnostic and treatment facilities. It serves about 200,000 outpatients and 16,000 inpatients annually. The approach to a better management of hospital supplies led to the design, development, and implementation of an IT-based reengineered and integrated purchase and inventory management system. The new system has given GCRI a saving of about 8 percent of its annual costs of purchases, and improved the availability of materials to the user departments. Shows that the savings obtained are used not only for buying more hospital supplies, but also to buy better quality of hospital supplies, and thereby satisfactorily address the GCRI responsibility towards meeting its social obligations for cancer care.

  11. Environmental management compliance reengineering project, FY 1997 report

    International Nuclear Information System (INIS)

    VanVliet, J.A.; Davis, J.N.

    1997-09-01

    Through an integrated reengineering effort, the Idaho National Engineering and Environmental Laboratory (INEEL) is successfully implementing process improvements that will permit safe and compliant operations to continue during the next 5 years, even though $80 million was removed from the Environmental Management (EM) program budget. A 2-year analysis, design, and implementation project will reengineer compliance-related activities and reduce operating costs by approximately $17 million per year from Fiscal Year (FY) 1998 through 2002, while continuing to meet the INEEL''s environment, safety, and health requirements and milestone commitments. Compliance reengineer''s focus is improving processes, not avoiding full compliance with environmental, safety, and health laws. In FY 1997, compliance reengineering used a three-phase approach to analyze, design, and implement the changes that would decrease operating costs. Implementation for seven specific improvement projects was completed in FY 1997, while five projects will complete implementation in FY 1998. During FY 1998, the three-phase process will be repeated to continue reengineering the INEEL

  12. Environmental management compliance reengineering project, FY 1997 report

    Energy Technology Data Exchange (ETDEWEB)

    VanVliet, J.A.; Davis, J.N.

    1997-09-01

    Through an integrated reengineering effort, the Idaho National Engineering and Environmental Laboratory (INEEL) is successfully implementing process improvements that will permit safe and compliant operations to continue during the next 5 years, even though $80 million was removed from the Environmental Management (EM) program budget. A 2-year analysis, design, and implementation project will reengineer compliance-related activities and reduce operating costs by approximately $17 million per year from Fiscal Year (FY) 1998 through 2002, while continuing to meet the INEEL`s environment, safety, and health requirements and milestone commitments. Compliance reengineer`s focus is improving processes, not avoiding full compliance with environmental, safety, and health laws. In FY 1997, compliance reengineering used a three-phase approach to analyze, design, and implement the changes that would decrease operating costs. Implementation for seven specific improvement projects was completed in FY 1997, while five projects will complete implementation in FY 1998. During FY 1998, the three-phase process will be repeated to continue reengineering the INEEL.

  13. CONCEPT OF REENGINEERING AGAIN RETURNS IN ACTUALITY

    Directory of Open Access Journals (Sweden)

    Vasile Ionel POPESCU

    2014-06-01

    Full Text Available Although it was released in the summer of 1990, the concept of reengineering returns in actuality, because in the social and economic conditions that we are experiencing at the moment, to face the increasingly fierce competition more and more companies have to resort to redesign the processes. Throughout this article, after a brief introduction, we will present the factors that contributed to the occurrence of reengineering; trying to highlight what involves this concept, the characteristics of the processes resulted from the reengineering, the importance and methods to prepare a process map, and the method to launch the process redesign. Finally we have issued several opinions and have made a number of recommendations that will lead to achieving a qualitative leap targeted by the companies which resort to reengineering.

  14. The Topical Problems of Reengineering of Production Enterprises

    Directory of Open Access Journals (Sweden)

    Chumak Larysa F.

    2018-01-01

    Full Text Available The article is aimed at researching the problems of reengineering of industrial enterprises and determining the efficient ways of their solution. The essence of process of reengineering, conditions and expediency of carrying out reengineering were researched. Elements of the system of principles of reengineering, its stages, problems of implementation, and typical errors arising during reengineering, have been defined. It has been determined that reengineering should be closely connected with the strategies of industrial enterprise in order to achieve maximum efficiency of the enterprise’s activity and to prevent additional costs. Reengineering of an industrial enterprise should be supported by an appropriate organizational structure, sound information technology, and contemporary strategic considerations.

  15. Business Process Re-Engineering: Application for Littoral Combat Ship Mission Module Acquisition

    National Research Council Canada - National Science Library

    Barnum, Jr, Usher L

    2006-01-01

    ...) business process to function more efficiently. The Defense Acquisition system is designed to support the National Security Strategy by managing the technologies and programs that produce weapons system for the United States Armed Forces...

  16. Business Process Reengineering within the bicycle industry

    OpenAIRE

    Bartolomé Rodriguez, David

    2010-01-01

    Bicycle leader brands have shift production overseas to reduce the cost of labor and to implement new technologies at lower cost. Bike manufacturer both in Asia and Europe employ a traditional way of production  based on economics of scale that aims cost per unit reduction. Where MRP systems and forecasting are part of their day basis operations. This traditional way of operation offers room for innovation that must be seen as a business opportunity. Thus, alternative management approaches ca...

  17. Re-Engineering Marketing (RM

    Directory of Open Access Journals (Sweden)

    Bozhidar Iv. Hadzhiev

    2010-12-01

    Full Text Available La globalización, el auge de la economía, el progreso de la e-net economía, y el gran dinamismo de las relaciones comerciales se están constituyendo como una función progresiva en constante crecimiento, predeterminando la utilización de unas pocas nuevas oportunidades para aumentar la eficacia de las empresas. Llegados a este punto, a través del prisma de los métodos de reingeniería en el presente artículo se muestran algunos problemas básicos y las oportunidades existentes para la Reingeniería del Marketing (RM.Globalization, the rise of the economy, the progress of the e-net economy, and the high dynamics of business relationships are developing as one of the permanently rising progressive functions, predetermining the use of a few new opportunities for increasing effectiveness of the industry companies. At this point, through the prism of Re-engineering methods, a few basic problems and opportunities for Re-engineering Marketing (RM are presented in this paper.

  18. Reengineering the picture archiving and communication system (PACS) process for digital imaging networks PACS.

    Science.gov (United States)

    Horton, M C; Lewis, T E; Kinsey, T V

    1999-05-01

    Prior to June 1997, military picture archiving and communications systems (PACS) were planned, procured, and installed with key decisions on the system, equipment, and even funding sources made through a research and development office called Medical Diagnostic Imaging Systems (MDIS). Beginning in June 1997, the Joint Imaging Technology Project Office (JITPO) initiated a collaborative and consultative process for planning and implementing PACS into military treatment facilities through a new Department of Defense (DoD) contract vehicle called digital imaging networks (DIN)-PACS. The JITPO reengineered this process incorporating multiple organizations and politics. The reengineered PACS process administered through the JITPO transformed the decision process and accountability from a single office to a consultative method that increased end-user knowledge, responsibility, and ownership in PACS. The JITPO continues to provide information and services that assist multiple groups and users in rendering PACS planning and implementation decisions. Local site project managers are involved from the outset and this end-user collaboration has made the sometimes difficult transition to PACS an easier and more acceptable process for all involved. Corporately, this process saved DoD sites millions by having PACS plans developed within the government and proposed to vendors second, and then having vendors respond specifically to those plans. The integrity and efficiency of the process have reduced the opportunity for implementing nonstandard systems while sharing resources and reducing wasted government dollars. This presentation will describe the chronology of changes, encountered obstacles, and lessons learned within the reengineering of the PACS process for DIN-PACS.

  19. High-tech organizations: What can they tell us about reengineering (grow and reproduce, or die)

    Energy Technology Data Exchange (ETDEWEB)

    Norton, F.J.

    1996-06-10

    Change is the norm of the 1990s, and it will continue to be a major factor in running a company and/or organization as the coming decades unfold. The former cycle of change followed by stability is gone; change as a continuous reality is the new cycle. The necessity to be customer-driven implies a fundamental transformation of the way organizations and their managers choose to do business. Much has been learned about the way people interact with information systems/engineering information (IS/EI) systems technologies. The cultures of the Department of Energy`s (DOE) National Laboratories are built on a research and development (R and D) mentality that greatly increases the difficulty of building an effective IS/EI systems cross-functional group for various organizations. Classical planning approaches ignore cultural and organizational factors. These factors, however, are crucial in devising meaningful and relevant plans. Also, as more and more organizations strive to become competitive, the philosophy and concepts of total quality management (TQM) are receiving increased attention. This paper: discusses the possibility of applying manufacturing reengineering techniques to other industries to help them overcome the risk of failure; provides a comprehensive look at the changes that have occurred in the business environment since the advent of reengineering; discusses why reengineering is so important and how people and executives of organizations can play even more pivotal roles as long-term strategists in there organizations; introduces the concept of the core mission to planning; provides business process redesign that takes into consideration the interaction of humans and technology.

  20. Re-engineering production systems: the Royal Netherlands Naval Dockyard

    NARCIS (Netherlands)

    Zijm, Willem H.M.

    1996-01-01

    Reengineering production systems in an attempt to meet tight cost, quality and leadtime standards has received considerable attention in the last decade. In this paper, we discuss the reengineering process at the Royal Netherlands Naval Dockyard. The process starts with a characterisation and a

  1. BUSINESS BUZZWORDS: RIGHTSIZING, DOWNSIZING, RE-ENGINEERING, DE-LAYERING

    Directory of Open Access Journals (Sweden)

    Pop Anamaria Mirabela

    2011-07-01

    view, four buzzwords (rightsizing, downsizing, re-engineering, de-layering have been chosen as representative for this process and, also, due to the difficulty of translating them into Romanian. Also, the etymology of these buzzwords is analysed and by this the paper attempts to find why managers have adopted these as their favourite terms when discussing large-scale organizational restructuring.

  2. Managing your practice's first impression: the process of front-desk reengineering.

    Science.gov (United States)

    Walsh, Alison L

    2004-01-01

    Patients must be regarded as consumers. As such, they are increasingly informed, questioning, cost-conscious, technologically savvy, and demanding. Just as health plans have developed defined contribution products that offer consumers more control over how and where their health-care dollars are spent, practice success is linked to reengineering office operations to offer consumers and patients greater choice, control, autonomy, and service. Patients and consumers want practices that deliver clinical and business services that meet the criteria of reliability, effciency, service offerings, patient focus, enthusiasm, customization, and trust. Physician practices must also take care to avoid destructive and disruptive behaviors and conditions such as noise, interference, excessive repetition, long waits, appointment delays, and staff rudeness. A successful patient-focused practice emerges when physicians and office staff begin to look at the clinical and service experience through the patient's eyes.

  3. IAEA safeguards information system re-engineering project (IRP)

    International Nuclear Information System (INIS)

    Whitaker, G.; Becar, J.-M.; Ifyland, N.; Kirkgoeze, R.; Koevesd, G.; Szamosi, L.

    2007-01-01

    The Safeguards Information System Re-engineering Project (IRP) was initiated to assist the IAEA in addressing current and future verification and analysis activities through the establishment of a new information technology framework for strengthened and integrated safeguards. The Project provides a unique opportunity to enhance all of the information services for the Department of Safeguards and will require project management 'best practices' to balance limited funds, available resources and Departmental priorities. To achieve its goals, the Project will require the participation of all stakeholders to create a comprehensive and cohesive plan that provides both a flexible and stable foundation for address changing business needs. The expectation is that high quality integrated information systems will be developed that incorporate state-of-the-art technical architectural standards, improved business processes and consistent user interfaces to store various data types in an enterprise data repository which is accessible on-line in a secure environment. (author)

  4. Integrating utilization-focused evaluation with business process modeling for clinical research improvement.

    Science.gov (United States)

    Kagan, Jonathan M; Rosas, Scott; Trochim, William M K

    2010-10-01

    New discoveries in basic science are creating extraordinary opportunities to design novel biomedical preventions and therapeutics for human disease. But the clinical evaluation of these new interventions is, in many instances, being hindered by a variety of legal, regulatory, policy and operational factors, few of which enhance research quality, the safety of study participants or research ethics. With the goal of helping increase the efficiency and effectiveness of clinical research, we have examined how the integration of utilization-focused evaluation with elements of business process modeling can reveal opportunities for systematic improvements in clinical research. Using data from the NIH global HIV/AIDS clinical trials networks, we analyzed the absolute and relative times required to traverse defined phases associated with specific activities within the clinical protocol lifecycle. Using simple median duration and Kaplan-Meyer survival analysis, we show how such time-based analyses can provide a rationale for the prioritization of research process analysis and re-engineering, as well as a means for statistically assessing the impact of policy modifications, resource utilization, re-engineered processes and best practices. Successfully applied, this approach can help researchers be more efficient in capitalizing on new science to speed the development of improved interventions for human disease.

  5. Re-engineering pre-employment check-up systems: a model for improving health services.

    Science.gov (United States)

    Rateb, Said Abdel Hakim; El Nouman, Azza Abdel Razek; Rateb, Moshira Abdel Hakim; Asar, Mohamed Naguib; El Amin, Ayman Mohammed; Gad, Saad abdel Aziz; Mohamed, Mohamed Salah Eldin

    2011-01-01

    The purpose of this paper is to develop a model for improving health services provided by the pre-employment medical fitness check-up system affiliated to Egypt's Health Insurance Organization (HIO). Operations research, notably system re-engineering, is used in six randomly selected centers and findings before and after re-engineering are compared. The re-engineering model follows a systems approach, focusing on three areas: structure, process and outcome. The model is based on six main components: electronic booking, standardized check-up processes, protected medical documents, advanced archiving through an electronic content management (ECM) system, infrastructure development, and capacity building. The model originates mainly from customer needs and expectations. The centers' monthly customer flow increased significantly after re-engineering. The mean time spent per customer cycle improved after re-engineering--18.3 +/- 5.5 minutes as compared to 48.8 +/- 14.5 minutes before. Appointment delay was also significantly decreased from an average 18 to 6.2 days. Both beneficiaries and service providers were significantly more satisfied with the services after re-engineering. The model proves that re-engineering program costs are exceeded by increased revenue. Re-engineering in this study involved multiple structure and process elements. The literature review did not reveal similar re-engineering healthcare packages. Therefore, each element was compared separately. This model is highly recommended for improving service effectiveness and efficiency. This research is the first in Egypt to apply the re-engineering approach to public health systems. Developing user-friendly models for service improvement is an added value.

  6. BUSINESS MANAGEMENT THEORY DEVELOPED ON THE BASIS OF SYSTEM APPROACH AND BUSINESS ENGINEERING TOOLS

    Directory of Open Access Journals (Sweden)

    N. I. Strich

    2011-01-01

    Full Text Available Management should be carried out with due account of the system theory and using tools and opportunities offered by such modern management components as business engineering and reengineering. Main points of this theory are given along with detailed determination of business engineering and reengineering particularly efficient while determining measures needed to reorganize an enterprise (or a group of enterprises through updating its organizational structure as well as economic, personnel or other system. Out-sourcing also described in detail is considered as modern enterprise management system’s most efficient instrument.

  7. IDC Reengineering Phase 2 Project Scope.

    Energy Technology Data Exchange (ETDEWEB)

    Harris, James M. [Sandia National Lab. (SNL-NM), Albuquerque, NM (United States)

    2015-02-01

    This report provides a brief description of the scope of the IDC Reengineering Phase 2 project. It describes the goals and objectives of reengineering, the system definition, and the technical scope of the system. REVISIONS Version Date Author/Team Revision Description Authorized by 1.0 9/25/2014 SNL IDC Reengineering Team Unlimited Release for I2 M. Harris 1.1 28/01/2015 IDC Reengineering Team Align with previous IDC scope document E. Tomuta.

  8. A Business Process Model and Reengineering Plan for the Student Services Department of the Marine Corps Institute

    National Research Council Canada - National Science Library

    Baden, Kurt

    1997-01-01

    ...). The objective of this thesis is to develop the As-Is process model, redesign the processes to increase efficiency and reduce costs, and develop a To-Be process model to improve the current business processes...

  9. Process Reengineering of Cold Chain Logistics of Agricultural Products Based on Low-carbon Economy

    OpenAIRE

    Guo, Hong-xia; Shao, Ming

    2012-01-01

    Through the process analysis of cold chain logistics of agricultural products, we find that cold chain logistics of agricultural products contradict the development model of low-carbon economy to some extent. We apply the development idea of low-carbon economy, introduce the third-party logistics companies, establish distribution center of cold chain logistics of agricultural products, and strengthen information sharing, to reengineer the process of cold chain logistics of agricultural produc...

  10. Sustainability in Fashion Business Operations

    Directory of Open Access Journals (Sweden)

    Tsan-Ming Choi

    2015-11-01

    Full Text Available Under the global trend of sustainability, many companies selling fashion products have to reshape their operational strategies. Over the past few years, we have witnessed many fashion companies going green by re-engineering their business processes and establishing their formal sustainability programs. Many important topics, such as closed-loop supply chain management, corporate social responsibility, and economic sustainability, are all related to sustainable fashion business operations management. This paper provides a brief review of these critical topics, introduces the special issue, and proposes future research areas to achieve sustainable operations management in the fashion business.

  11. Re-engineering the mission life cycle with ABC and IDEF

    Science.gov (United States)

    Mandl, Daniel; Rackley, Michael; Karlin, Jay

    1994-01-01

    The theory behind re-engineering a business process is to remove the non-value added activities thereby lowering the process cost. In order to achieve this, one must be able to identify where the non-value added elements are located which is not a trivial task. This is because the non-value added elements are often hidden in the form of overhead and/or pooled resources. In order to be able to isolate these non-value added processes from among the other processes, one must first decompose the overall top level process into lower layers of sub-processes. In addition, costing data must be assigned to each sub-process along with the value the sub-process adds towards the final product. IDEF0 is a Federal Information Processing Standard (FIPS) process-modeling tool that allows for this functional decomposition through structured analysis. In addition, it illustrates the relationship of the process and the value added to the product or service. The value added portion is further defined in IDEF1X which is an entity relationship diagramming tool. The entity relationship model is the blueprint of the product as it moves along the 'assembly line' and therefore relates all of the parts to each other and the final product. It also relates the parts to the tools that produce the product and all of the paper work that is used in their acquisition. The use of IDEF therefore facilitates the use of Activity Based Costing (ABC). ABC is an essential method in a high variety, product-customizing environment, to facilitate rapid response to externally caused change. This paper describes the work being done in the Mission Operations Division to re-engineer the development and operation life cycle of Mission Operations Centers using these tools.

  12. Modern Organization of Entrepreneurial Business

    OpenAIRE

    Liudmila Rosca-Sadurschi

    2013-01-01

    This article gives the notion of "entrepreneurial business" and is compared to "business inovations". It analyzes the advantages of these two notions. Modern methods are presented and analyzed to develop an innovative business through reengineering, incubators, business centers, clusters and others. It is also considered the experience of the Danube in practicing these organizational arrangements to develop business.

  13. Empirically assessing the impact of business process reengineering on manufacturing firms Avaliando empiricamente o impacto da reengenharia de processos empresariais nas firmas de manufatura

    Directory of Open Access Journals (Sweden)

    Tor Guimaraes

    1996-04-01

    Full Text Available While the BPR (Business Process Reengineering concept is conceptually appealing, in pratice there are many unsuccessful cases. This study aimed to exhaustively identify and rate: the importance of factors proposed as important for successfully implementing BPR projects in organizations; the extent to which various problems and benefits are being encountered; the extent to which proposed BPR objectives are being included in project plans and are actually being derived; and the impact of BPR projects on specific business processes and on the organization as a whole. Several basic hypotheses regarding the BPR implementation process were tested. Last, based on the results, recommendations are made for managers to focus attention and resources on factors important to success, and to proceed in a fashion which minimizes the risk of failure. In general, organizations are not emphasizing some of the most important activies and tasks recommended in the BPR literature, such as changes to customer/market related business processes, the value-added element of every business activity, and others. On the average, the most commonly encountered problems while implementing BPR seem to be very difficult to address in pratice: making business mistakes under pressure to produce quick results, implementation difficulties due to communication barriers between company sub-units, the unexpected size of the required BPR effort, its disruption to business operations, and others. Based on the findings as a whole, it behooves top managers to engage in BPR projects only as a controlled experiment to strategically reposition the organization.Embora o conceito de Reegenharia de Processos Empresariais (BPR possua um forte apelo conceitual, na prática existem muitos casos que redundaram em fracasso. Este trabalho pretende identificar e medir exaustivamente: a importância dos fatores que pensamos que são importantes para que a implantação nas organizações dos projetos de

  14. Towards a Toolbox for a Process Innovation Laboratory

    DEFF Research Database (Denmark)

    Gong, Jie; Møller, Charles

    2011-01-01

    Driven by the global competition, process Innovation has been a challenge to large enterprises for many years. The research in this paper discusses about the theory and methods of Business Process Innovation (BPI) in designing Intelligent Supply Chains (ISC) in inter-organizations. We first review...... the BPI concepts, compare it with Business Process Improvement (BPIm) and Business Process Reengineering (BPR), and then build an analytical framework to define business process innovation from four different perspectives: management science, knowledge management, information technology and quality...

  15. Towards a Toolbox for a Process Innovation Laboratory

    DEFF Research Database (Denmark)

    Gong, Jie; Møller, Charles

    2012-01-01

    Driven by the global competition, process Innovation has been a challenge to large enterprises for many years. The research in this paper discusses about the theory and methods of Business Process Innovation (BPI) in designing Intelligent Supply Chains (ISC) in inter-organizations. We first review...... the BPI concepts, compare it with Business Process Improvement (BPIm) and Business Process Reengineering (BPR), and then build an analytical framework to define business process innovation from four different perspectives: management science, knowledge management, information technology and quality...

  16. Business excellence journey in countries in transition

    Directory of Open Access Journals (Sweden)

    Pavel Castka

    2001-01-01

    Full Text Available This paper describes the journey toward business excellence regarding the influence of the contemporary global environment, as well as the specifics of the environment in countries in transition (the environment in the Czech Republic is taken as a representative model. Closer focus is given on problems connected with productivity, effectivity, innovation, quality and certification, use of IT/IS and on problems with participation of employees. The abovementioned characteristics make up the goals of a change to a process-oriented company. In regard of business downturn in many companies in the post-communist environment, these goals are achievable by radical change using the ideas of Business Process Reengineering (BPR and the process-oriented model described at the end of this paper.

  17. A Task-Based Approach to Analyzing Processes

    National Research Council Canada - National Science Library

    Stone, Brice

    1999-01-01

    As much of corporate America has embraced business process reengineering, the Government Performance and Results Act of 1993 and the Department of Defense Corporate Information Management Initiative...

  18. Reengineering of waste management at the Oak Ridge National Laboratory. Volume 2

    Energy Technology Data Exchange (ETDEWEB)

    Myrick, T.E.

    1997-08-01

    A reengineering evaluation of the waste management program at the Oak Ridge National Laboratory (ORNL) was conducted during the months of February through July 1997. The goal of the reengineering was to identify ways in which the waste management process could be streamlined and improved to reduce costs while maintaining full compliance and customer satisfaction. A Core Team conducted preliminary evaluations and determined that eight particular aspects of the ORNL waste management program warranted focused investigations during the reengineering. The eight areas included Pollution Prevention, Waste Characterization, Waste Certification/Verification, Hazardous/Mixed Waste Stream, Generator/WM Teaming, Reporting/Records, Disposal End Points, and On-Site Treatment/Storage. The Core Team commissioned and assembled Process Teams to conduct in-depth evaluations of each of these eight areas. The Core Team then evaluated the Process Team results and consolidated the 80 process-specific recommendations into 15 overall recommendations. Volume 2 consists of nine appendices which contain the Process Team reports and Benchmarking reports.

  19. Reengineering of waste management at the Oak Ridge National Laboratory. Volume 2

    International Nuclear Information System (INIS)

    Myrick, T.E.

    1997-08-01

    A reengineering evaluation of the waste management program at the Oak Ridge National Laboratory (ORNL) was conducted during the months of February through July 1997. The goal of the reengineering was to identify ways in which the waste management process could be streamlined and improved to reduce costs while maintaining full compliance and customer satisfaction. A Core Team conducted preliminary evaluations and determined that eight particular aspects of the ORNL waste management program warranted focused investigations during the reengineering. The eight areas included Pollution Prevention, Waste Characterization, Waste Certification/Verification, Hazardous/Mixed Waste Stream, Generator/WM Teaming, Reporting/Records, Disposal End Points, and On-Site Treatment/Storage. The Core Team commissioned and assembled Process Teams to conduct in-depth evaluations of each of these eight areas. The Core Team then evaluated the Process Team results and consolidated the 80 process-specific recommendations into 15 overall recommendations. Volume 2 consists of nine appendices which contain the Process Team reports and Benchmarking reports

  20. Unlearning/Relearning in Processesof Business Information Systems Innovation

    Directory of Open Access Journals (Sweden)

    Maurizio Pighin

    2011-06-01

    Full Text Available Unlearning is defined as throwing away concepts learnt in the past to give space for possible new learning. The learning process that supports deep change should be composed by different unlearning-learning phases, both at the individual level and at a more general organizational level. Must unlearning and relearning concepts be explicitly considered in business process reengineering based on the reorganization of information systems? This paper tries to answer this question, by describing the impact of change in information systems on the knowledge model of an organization. The analysis of a recent case study of information systems innovation, permit us to highlight common deficiencies in the design of information systems reengineering processes, particularly in SME. The paper ends with the suggestion of “good practices” that could permit the success of innovation processes by reducing the risk of failure due to excessive resistance to change.

  1. Kravene til lederskab og business excellence for fremtidens ledere

    DEFF Research Database (Denmark)

    Dahlgaard, Jens Jørn; Larsen, Heine Zahll; Nørgaard, Anders

    1997-01-01

    Total Quality Management, Business Process Reengineering, Lærende organisationer og Human Resource Management er begreber, som i de senere år har været omtalt meget i ledelsesmæssige sammenhænge. Alle giver de deres forskellige bud på, hvilke strategiske perspektiver virksomheder bør have, når man...

  2. THE PROJECT MANAGEMENT OF INDUSTRIAL BUILDINGS REENGINEERING (RECONSTRUCTION AND COMPLETION

    Directory of Open Access Journals (Sweden)

    K. Kolesnikova

    2017-06-01

    Full Text Available Creative element fate of any activity may not fall to zero because of the turbulent environment in which these activities are carried out, always prevents this. Environment that makes each building unique, that is, provides the main basis of the project. When we are talking about complex construction, the share of the creative component becomes very significant. First and foremost, this is explained by the duration of the construction work, during which time to happen risk events. The article analyses the processes of construction from the point of view of their conformity to the concept of project activities. It is shown that with increasing degree of difficulty of construction or time of the last share of creative activities in the overall project grows. In recent times more and more widespread work on re-engineering complex systems, for example, building constructions. This means repair of the building, but not a simple repair with restoration of the original, incorporated in the design of building elements and their interfaces, and partial or full replacement of items that fail or are outdated, new ones require first, a new design of their structures and production technologies, as well as the design of the accessories for the installation and technology is reshaping the object. Combining the two above-mentioned factors of growth of the share of creative activities during the project management of the re-engineering of building structures: complexity and construction time, received a cognitive model of such growth. Introduced the concept of "reengineering in construction" as a combination of the processes of adjustment and worn or completion of unfinished buildings. It is proved that any re-engineering in construction is the project activities. Provisions are tested in a real reengineering of industrial buildings with a positive technical and economic effect.

  3. THE PROJECT MANAGEMENT OF INDUSTRIAL BUILDINGS REENGINEERING (RECONSTRUCTION AND COMPLETION

    Directory of Open Access Journals (Sweden)

    Katerina Kolesikova

    2017-05-01

    Full Text Available Creative element fate of any activity may not fall to zero because of the turbulent environment in which these activities are carried out, always prevents this. Environment that makes each building unique, that is, provides the main basis of the project. When we are talking about complex construction, the share of the creative component becomes very significant. First and foremost, this is explained by the duration of the construction work, during which time to happen risk events. The article analyses the processes of construction from the point of view of their conformity to the concept of project activities. It is shown that with increasing degree of difficulty of construction or time of the last share of creative activities in the overall project grows. In recent times more and more widespread work on re-engineering complex systems, for example, building constructions. This means repair of the building, but not a simple repair with restoration of the original, incorporated in the design of building elements and their interfaces, and partial or full replacement of items that fail or are outdated, new ones require first, a new design of their structures and production technologies, as well as the design of the accessories for the installation and technology is reshaping the object. Combining the two above-mentioned factors of growth of the share of creative activities during the project management of the re-engineering of building structures: complexity and construction time, received a cognitive model of such growth. Introduced the concept of "reengineering in construction" as a combination of the processes of adjustment and worn or completion of unfinished buildings. It is proved that any re-engineering in construction is the project activities. Provisions are tested in a real reengineering of industrial buildings with a positive technical and economic effect.

  4. Approaches Regarding Business Logic Modeling in Service Oriented Architecture

    Directory of Open Access Journals (Sweden)

    Alexandra Maria Ioana FLOREA

    2011-01-01

    Full Text Available As part of the Service Oriented Computing (SOC, Service Oriented Architecture (SOA is a technology that has been developing for almost a decade and during this time there have been published many studies, papers and surveys that are referring to the advantages of projects using it. In this article we discuss some ways of using SOA in the business environment, as a result of the need to reengineer the internal business processes with the scope of moving forward towards providing and using standardized services and achieving enterprise interoperability.

  5. Reengineering of waste management at the Oak Ridge National Laboratory. Volume 1

    Energy Technology Data Exchange (ETDEWEB)

    Myrick, T.E.

    1997-08-01

    A reengineering evaluation of the waste management program at the Oak Ridge National Laboratory (ORNL) was conducted during the months of February through July 1997. The goal of the reengineering was to identify ways in which the waste management process could be streamlined and improved to reduce costs while maintaining full compliance and customer satisfaction. A Core Team conducted preliminary evaluations and determined that eight particular aspects of the ORNL waste management program warranted focused investigations during the reengineering. The eight areas included Pollution Prevention, Waste Characterization, Waste Certification/Verification, Hazardous/Mixed Waste Stream, Generator/WM Teaming, Reporting/Records, Disposal End Points, and On-Site Treatment/Storage. The Core Team commissioned and assembled Process Teams to conduct in-depth evaluations of each of these eight areas. The Core Team then evaluated the Process Team results and consolidated the 80 process-specific recommendations into 15 overall recommendations. Benchmarking of a commercial nuclear facility, a commercial research facility, and a DOE research facility was conducted to both validate the efficacy of these findings and seek additional ideas for improvement. The outcome of this evaluation is represented by the 15 final recommendations that are described in this report.

  6. Reengineering of waste management at the Oak Ridge National Laboratory. Volume 1

    International Nuclear Information System (INIS)

    Myrick, T.E.

    1997-08-01

    A reengineering evaluation of the waste management program at the Oak Ridge National Laboratory (ORNL) was conducted during the months of February through July 1997. The goal of the reengineering was to identify ways in which the waste management process could be streamlined and improved to reduce costs while maintaining full compliance and customer satisfaction. A Core Team conducted preliminary evaluations and determined that eight particular aspects of the ORNL waste management program warranted focused investigations during the reengineering. The eight areas included Pollution Prevention, Waste Characterization, Waste Certification/Verification, Hazardous/Mixed Waste Stream, Generator/WM Teaming, Reporting/Records, Disposal End Points, and On-Site Treatment/Storage. The Core Team commissioned and assembled Process Teams to conduct in-depth evaluations of each of these eight areas. The Core Team then evaluated the Process Team results and consolidated the 80 process-specific recommendations into 15 overall recommendations. Benchmarking of a commercial nuclear facility, a commercial research facility, and a DOE research facility was conducted to both validate the efficacy of these findings and seek additional ideas for improvement. The outcome of this evaluation is represented by the 15 final recommendations that are described in this report

  7. Leadership -- It`s everybody`s business

    Energy Technology Data Exchange (ETDEWEB)

    Kane, A.J.

    1994-12-31

    In a time when many companies are trying to find a way to do more with less, they are missing the ``solution`` that is right before their eyes. Rather than trying to decide on whether to reengineer or process improve, they should be focused on their most valuable resource: people. This paper discusses the elements of leadership and how it applies to all individuals in an organization. To get outstanding results from people, they need to begin by making leadership everybody`s business.

  8. Reengineering and health physics within the project Hanford management contract

    International Nuclear Information System (INIS)

    Atencio, E.M.

    1997-01-01

    The impending transition of the Hartford Site management and operations (M ampersand O) contract to a management and integrating (M ampersand I) contract format, together with weak radiological performance assessments by external organizations and reduced financial budgets prompted the 're-engineering' of the previous Hanford prime contractor Radiological Control (Rad Con) organization. This paper presents the methodology, identified areas of improvements, and results of the re-engineering process. The conversion from the M ampersand O to the M ampersand I contract concept resulted in multiple independent Rad Con organizations reporting to separate major contractors who are managed by an integrating contractor. This brought significant challenges when establishing minimum site standards for sitewide consistency, developing roles and responsibilities, and maintaining site Rad Con goals. Championed by the previous contractor's Rad Con Director, Denny Newland, a five month planning effort was executed to address the challenges of the M ampersand I and to address identified weaknesses. Fluor Daniel Hanford assumed the responsibility as integrator of the Project Hanford Management Contract on October 1, 1996. The Fluor Daniel Hanford Radiation Protection Director Jeff Foster presents the results of the re-engineering effort, including the significant cost savings, process improvements, field support improvements, and clarification of roles and responsibilities that have been achieved

  9. Brooklyn Union strategy: Re-engineering from outside in

    International Nuclear Information System (INIS)

    Parker, W.P. Jr.

    1997-01-01

    Five years ago, the management at Brooklyn Union embarked on a long, hard look at the way the company conducted business. In effect, they stepped into their customers' shoes. Business Process Improvement (BPI) is designed to construct a lasting corporate culture that can help Brooklyn Union meet its stated goal of becoming the premier energy company in the Northeast. A major component of that culture involves a dedication to service and cost management that is as solid as their credit ratings. To date, the bottom line on BPI has been impressive: By 1995, the customer satisfaction rating, which had been hovering in the '80s, had shot up to 95%. The management commitment has come in the form of resources, and a willingness to put its money where its mouth is (rewards for performance). The employee buy-in has shown up in those outstanding ratings from customers and in the financial results. Changing the culture of any long-established entity is never easy, whether it be on the micro-level (a family, for instance) of the macro-level (a country). It involves issues of trust, and a certain leap of faith that the new approach will bring results. Communication and education are two of the keys to gaining that participation. The company was able to impress upon employees the need for change--in particular the need for them to begin thinking like customers. The paper discusses the implementation of this re-engineering strategy

  10. The Audit of Business Intelligence Solutions

    Directory of Open Access Journals (Sweden)

    Bogdan GHILIC-MICU

    2010-01-01

    Full Text Available Although in this period humanity passes through a relative economic crisis, we all agree that our environment is that of a society of information and knowledge, based on communication and teleactivity, one that is also called information society. Every new form of activity in the information society has an associated informational component consisting in a software program, an application, a system, etc. It is a certainty that in the new economic environment it is necessary to adjust quickly to the opportunities of the market, through Business Process Reengineering, adoption of Business Intelligence solutions, implementation of complex automation applications like Enterprise Resource Planning. But, more than this, in, the digital economy the stress is put on the “label”, the “image”, the “brand”, and these features that are associated to organizations may be obtained by the information audit processes. The present study is focusing on the problem of information audit developed in one of the upper forms of manifestation of the information society in the field of changing the ways of doing business: Business Intelligence.

  11. Business Process Quality Computation : Computing Non-Functional Requirements to Improve Business Processes

    NARCIS (Netherlands)

    Heidari, F.

    2015-01-01

    Business process modelling is an important part of system design. When designing or redesigning a business process, stakeholders specify, negotiate, and agree on business requirements to be satisfied, including non-functional requirements that concern the quality of the business process. This thesis

  12. Re-engineering the process of medical imaging physics and technology education and training.

    Science.gov (United States)

    Sprawls, Perry

    2005-09-01

    The extensive availability of digital technology provides an opportunity for enhancing both the effectiveness and efficiency of virtually all functions in the process of medical imaging physics and technology education and training. This includes degree granting academic programs within institutions and a wide spectrum of continuing education lifelong learning activities. Full achievement of the advantages of technology-enhanced education (e-learning, etc.) requires an analysis of specific educational activities with respect to desired outcomes and learning objectives. This is followed by the development of strategies and resources that are based on established educational principles. The impact of contemporary technology comes from its ability to place learners into enriched learning environments. The full advantage of a re-engineered and implemented educational process involves changing attitudes and functions of learning facilitators (teachers) and resource allocation and sharing both within and among institutions.

  13. Hospital reengineering: an evolving management innovation: history, current status and future direction.

    Science.gov (United States)

    Walston, S L; Urden, L D; Sullivan, P

    2001-01-01

    This article summarizes six years of research on reengineering in hospitals and is the result of two national surveys and eighteen site visits to hospitals that engaged in reengineering in the 1990s. The research shows that actual hospital reengineering differs substantially from that which was initially proposed by early promoters of reengineering. However, this evolved reengineering continues to be implemented by the majority of hospitals in the United States. The authors illustrate how extensive reductions of managers and changes of nursing models have been in the past six years. Data comparing financial and cost competitiveness changes are also shown. The authors then explore the continued experiences of two early proponents of reengineering and find that their competitive outcomes to be in contrast with their early statements. Finally, the authors suggest a number of reasons that may impact on the success or failure of reengineering.

  14. Automatic generation of optimal business processes from business rules

    NARCIS (Netherlands)

    Steen, B.; Ferreira Pires, Luis; Iacob, Maria Eugenia

    2010-01-01

    In recent years, business process models are increasingly being used as a means for business process improvement. Business rules can be seen as requirements for business processes, in that they describe the constraints that must hold for business processes that implement these business rules.

  15. Business Process Simulation: Requirements for Business and Resource Models

    Directory of Open Access Journals (Sweden)

    Audrius Rima

    2015-07-01

    Full Text Available The purpose of Business Process Model and Notation (BPMN is to provide easily understandable graphical representation of business process. Thus BPMN is widely used and applied in various areas one of them being a business process simulation. This paper addresses some BPMN model based business process simulation problems. The paper formulate requirements for business process and resource models in enabling their use for business process simulation.

  16. IDC Re-Engineering Phase 2 Glossary Version 1.3

    Energy Technology Data Exchange (ETDEWEB)

    Young, Christopher J. [Sandia National Lab. (SNL-NM), Albuquerque, NM (United States); Harris, James M. [Sandia National Lab. (SNL-NM), Albuquerque, NM (United States)

    2017-01-01

    This document contains the glossary of terms used for the IDC Re-Engineering Phase 2 project. This version was created for Iteration E3. The IDC applies automatic processing methods in order to produce, archive, and distribute standard IDC products on behalf of all States Parties.

  17. Business process intelligence

    NARCIS (Netherlands)

    Castellanos, M.; Alves De Medeiros, A.K.; Mendling, J.; Weber, B.; Weijters, A.J.M.M.; Cardoso, J.; Aalst, van der W.M.P.

    2009-01-01

    Business Process Intelligence (BPI,) is an emerging area that is getting increasingly popularfor enterprises. The need to improve business process efficiency, to react quickly to changes and to meet regulatory compliance is among the main drivers for BPI. BPI refers to the application of Business

  18. Understanding the IT/business partnership - a business process perspective

    DEFF Research Database (Denmark)

    Siurdyban, Artur

    2014-01-01

    From a business process perspective, the business value of information technologies (IT) stems from how they improve or enable business processes. At the same time, in the field of strategic IT/business alignment, the locus of discussion has been how IT/business partnerships enhance the value of IT....... Despite this apparent relationship, the business process perspective has been absent from the IT/business alignment discussion. In this paper, we use the case of an industrial company to develop a model for understanding IT/business partnerships in business process terms. Based on our findings, we define...... these partnerships by allocating responsibilities between central IT and the local business during two stages of a process lifecycle: formation and standardization. The significance of the findings lies in how the model’s configuration leads to different types of IT units’ process centricity. This in turn affects...

  19. PRINCIPLES OF RE-ENGINEERING METHODOLOGY FOR TECHNOLOGICAL PROCESS IN PROCESSING OF RAW MATERIAL COMPONENTS WHILE PRODUCING CEMENT AND SILICATE PRODUCTS

    Directory of Open Access Journals (Sweden)

    I. A. Busel

    2014-01-01

    Full Text Available Grinding process is characterized by high energy consumption and low productivity. Nowadays efficiency of the ball mills applied for grinding is rather low. Only 3-6 % of the supplied power energy is used for material grinding. The rest part of the energy disappears in the form of heat, vibration and noise. So matter concerning reduction of energy consumption is of great importance.Improvement of efficiency and quality of technological process in grinding of raw material components while producing construction materials is considered as one of priority-oriented targets of power- and resource saving in construction industry with the purpose to reduce energy consumption for grinding. Grinding efficiency at operating enterprises is reasonable to improve by modernization of the equipment and existing technological, management and other processes which are related to grinding of mineral raw material. In order to reduce grinding power consumption it is necessary to carry out a complex re-engineering of technological process in grinding of various materials which is based on usage of new modifications of grinding bodies, physical and chemical grinding aids, modern information technologies and industrial automation equipment. Application of modern information technologies and industrial automation equipment makes it possible to execute the grinding process with maximum achievable productivity for existing capacity due to automatic control and consideration of continuous changes in technological parameters. In addition to this such approach gives an opportunity to control processes in real time by immediate adjustments of technological equipment operational modes.The paper considers an approach to the development of re-engineering methodology for technological process in grinding of raw material components while producing construction materials. The present state of technological grinding process is presented in the paper. The paper points out the

  20. Pattern-Oriented Reengineering of a Network System

    Directory of Open Access Journals (Sweden)

    Chung-Horng Lung

    2004-08-01

    Full Text Available Reengineering is to reorganize and modify existing systems to enhance them or to make them more maintainable. Reengineering is usually necessary as systems evolve due to changes in requirements, technologies, and/or personnel. Design patterns capture recurring structures and dynamics among software participants to facilitate reuse of successful designs. Design patterns are common and well studied in network systems. In this project, we reengineer part of a network system with some design patterns to support future evolution and performance improvement. We start with reverse engineering effort to understand the system and recover its high level architecture. Then we apply concurrent and networked design patterns to restructure the main sub-system. Those patterns include Half-Sync/Half-Async, Monitor Object, and Scoped Locking idiom. The resulting system is more maintainable and has better performance.

  1. Software reengineering

    Science.gov (United States)

    Fridge, Ernest M., III

    1991-01-01

    Today's software systems generally use obsolete technology, are not integrated properly with other software systems, and are difficult and costly to maintain. The discipline of reverse engineering is becoming prominent as organizations try to move their systems up to more modern and maintainable technology in a cost effective manner. JSC created a significant set of tools to develop and maintain FORTRAN and C code during development of the Space Shuttle. This tool set forms the basis for an integrated environment to re-engineer existing code into modern software engineering structures which are then easier and less costly to maintain and which allow a fairly straightforward translation into other target languages. The environment will support these structures and practices even in areas where the language definition and compilers do not enforce good software engineering. The knowledge and data captured using the reverse engineering tools is passed to standard forward engineering tools to redesign or perform major upgrades to software systems in a much more cost effective manner than using older technologies. A beta vision of the environment was released in Mar. 1991. The commercial potential for such re-engineering tools is very great. CASE TRENDS magazine reported it to be the primary concern of over four hundred of the top MIS executives.

  2. Downsizing, reengineering, and restructuring: long-term implications for healthcare organizations.

    Science.gov (United States)

    Leatt, P; Baker, G R; Halverson, P K; Aird, C

    1997-01-01

    This article provides a framework for analyzing how downsizing and reengineering have affected healthcare organizations. These approaches are reviewed, and key tools that have been used, such as across-the-board cuts, reorganizing, and redesigning, are described. Examples are drawn from healthcare as well as other business sectors. The consequences of cost reduction strategies for an organizations's performance in terms of costs, quality of services, and satisfaction of consumers and employees are explored. The case is made that an organization's context--that is, its culture, level of trust, and leadership--is an important factor that influences the effect of cost-cutting strategies. Characteristics of organizations where downsizing has a better chance of succeeding also are described.

  3. Business process technology and the cloud : defining a business process cloud platform

    OpenAIRE

    Stoitsev, V.; Grefen, P.W.P.J.

    2012-01-01

    The present state of the integration between business process technology and the Cloud is vague and not well defined. Industry research organizations predict that enterprises will be moving in both these directions in the next few years. This will increase the need for a clear integration between these two areas. Apart from this, many current problems with automated business processes stem from the poor connection between business application systems and the needed business process support, a...

  4. Semantic Business Process Modeling

    OpenAIRE

    Markovic, Ivan

    2010-01-01

    This book presents a process-oriented business modeling framework based on semantic technologies. The framework consists of modeling languages, methods, and tools that allow for semantic modeling of business motivation, business policies and rules, and business processes. Quality of the proposed modeling framework is evaluated based on the modeling content of SAP Solution Composer and several real-world business scenarios.

  5. Modelling Hospital Materials Management Processes

    Directory of Open Access Journals (Sweden)

    Raffaele Iannone

    2013-06-01

    integrated and detailed analysis and description model for hospital materials management data and tasks, which is able to tackle information from patient requirements to usage, from replenishment requests to supplying and handling activities. The model takes account of medical risk reduction, traceability and streamlined processes perspectives. Second, the paper translates this information into a business process model and mathematical formalization.The study provides a useful guide to the various relevant technology‐related, management and business issues, laying the foundations of an efficient reengineering of the supply chain to reduce healthcare costs and improve the quality of care.

  6. Business process reengineering and Nigerian banking system efficiency

    Directory of Open Access Journals (Sweden)

    John N. N. Ugoani

    2017-12-01

    Full Text Available Prior to 2000, and before banks in Nigeria embraced the NBS was inefficient, characterized by frauds, long queues, nonperforming loans, illiquidity and distress. As one way of overcoming these challenges banks started to focus on BPR as a veritable tool to drive efficiency customer satisfaction and improved shareholder value. With the advent of BPR and process improvement efficiency gradually strolled back in to the NBS Against the prereengineering era when the liquidity ratio of the NBS was minus 15.92 percent in 1996 with no bank meeting the 30 percent minimum prudential requirement, the NBS had a positive average liquidity ratio of 65.69 in 2011 with all the banks meeting the 30 percent minimum liquidity ratio. The banks that introduced BPR early in the 2000s have remained without distress, liquid, efficient with high growths in gross earnings, total assets profitability and total equity. The research design was deployed for the study, and it was found that BPR has positive effect on NBS efficiency.

  7. Marketing Cooperatives' Re-engineering: Influences among Organizational Attributes, Strategic Attributes & Performance

    NARCIS (Netherlands)

    Benos, T.; Kalogeras, N.; Verhees, F.J.H.M.; Pennings, J.M.E.

    2009-01-01

    ABSTRACT In this paper we expand the agribusiness co-op literature by studying the re-engineering process of marketing cooperatives (co-ops). More specifically we discuss and empirically examine organizational innovations adopted by marketing co-ops in Greece. We hypothesize three types of

  8. Fifteen years of Superfund at South Valley: Reengineering required

    International Nuclear Information System (INIS)

    Cormier, J.; Horak, F.

    1995-01-01

    It is no surprise to many of Superfund's practitioners that the law and its application are flawed. The South Valley Superfund Site in Albuquerque, New Mexico has not escaped Superfund's problems. The problems and issues arising out of the South Valley Superfund site have spurred the desire to seek a better way to administer and manage cleanup. This new method applies organizational and role changes that bring Superfund closer to an efficient business-like entity. This ''Reengineered'' Superfund strives for reorganization, contractor reduction, improved communication, reporting reduction, and teaming. In addition, modifications are made to the roles of regulators, potentially responsible parties (PRPs), and the public. Today the site encompasses roughly one square mile in area, includes six identified contaminant sources, and deals with solvent and petroleum by-product contamination

  9. E-learning and the Educational Organizations Structure Reengineering (EOSR

    Directory of Open Access Journals (Sweden)

    Osama Alshara

    2007-06-01

    Full Text Available There are many calls for innovative learning methods that utilize advanced technologies. However, we will raise fundamental questions that look deep into the future of the educational organization. Can the educational institute survive without adapting learning technologies? Would the educational institute succeed in adapting new learning technologies without changing its organizational structure and processes? We claim that the answer to both questions is no. Our research will present the need for edu-cational institutes to incorporate learning technologies and focuses on the demand for the educational organization structure reengineering as a basic requirement for the suc-cess of incorporating learning technologies. Our study ex-plores the faculty requirements and policies and procedures of educational institutes in the UAE.The paper concludes with some discussions on findings from a case study of the need of educational organization struc-ture reengineering as a basic requirement for incorporating learning technologies.

  10. Re-Engineering Control Systems using Automatic Generation Tools and Process Simulation: the LHC Water Cooling Case

    CERN Document Server

    Booth, W; Bradu, B; Gomez Palacin, L; Quilichini, M; Willeman, D

    2014-01-01

    This paper presents the approach used at CERN (European Organization for Nuclear Research) to perform the re-engineering of the control systems dedicated to the LHC (Large Hadron Collider) water cooling systems.

  11. Reengineering of Analytical Data Management for the Environmental Restoration Project at Los Alamos National Laboratory

    International Nuclear Information System (INIS)

    Bolivar, S.; Dorries, A.; Nasser, K.; Scherma, S.

    2003-01-01

    The Environmental Restoration (ER) Project at Los Alamos National Laboratory (LANL) is responsible for the characterization, clean up, and monitoring of over 2,124 identified potential release sites (PRS). These PRSs have resulted from operations associated with weapons and energy related research which has been conducted at LANL since 1942. To accomplish mission goals, the ER Project conducts field sampling to determine possible types and levels of chemical contamination as well as their geographic extent. Last fiscal year, approximately 4000 samples were collected during ER Project field sampling campaigns. In the past, activities associated with field sampling such as sample campaign planning, paperwork, shipping and analytical laboratory tracking; verification and order fulfillment; validation and data quality assurance were performed by multiple groups working with a variety of software applications, databases and hard copy reports. This resulted in significant management and communication difficulties, data delivery delays, and inconsistent processes; it also represented a potential threat to overall data integrity. Creation of an organization, software applications and a data process that could provide for cost-effective management of the activities and data mentioned above became a management priority, resulting in a development of a reengineering task. This reengineering effort--currently nearing completion--has resulted in personnel reorganization, the development of a centralized data repository, and a powerful web-based sample management system that allows for an appreciably streamlined and more efficient data process. These changes have collectively cut data delivery times, allowed for larger volumes of samples and data to be handled with fewer personnel, and resulted in significant cost savings. This paper will provide a case study of the reengineering effort undertaken by the ER Project of its analytical data management process. It includes

  12. Reengineering of Analytical Data Management for the Environmental Restoration Project at Los Alamos National Laboratory

    Energy Technology Data Exchange (ETDEWEB)

    Bolivar, S.; Dorries, A.; Nasser, K.; Scherma, S.

    2003-02-27

    The Environmental Restoration (ER) Project at Los Alamos National Laboratory (LANL) is responsible for the characterization, clean up, and monitoring of over 2,124 identified potential release sites (PRS). These PRSs have resulted from operations associated with weapons and energy related research which has been conducted at LANL since 1942. To accomplish mission goals, the ER Project conducts field sampling to determine possible types and levels of chemical contamination as well as their geographic extent. Last fiscal year, approximately 4000 samples were collected during ER Project field sampling campaigns. In the past, activities associated with field sampling such as sample campaign planning, paperwork, shipping and analytical laboratory tracking; verification and order fulfillment; validation and data quality assurance were performed by multiple groups working with a variety of software applications, databases and hard copy reports. This resulted in significant management and communication difficulties, data delivery delays, and inconsistent processes; it also represented a potential threat to overall data integrity. Creation of an organization, software applications and a data process that could provide for cost-effective management of the activities and data mentioned above became a management priority, resulting in a development of a reengineering task. This reengineering effort--currently nearing completion--has resulted in personnel reorganization, the development of a centralized data repository, and a powerful web-based sample management system that allows for an appreciably streamlined and more efficient data process. These changes have collectively cut data delivery times, allowed for larger volumes of samples and data to be handled with fewer personnel, and resulted in significant cost savings. This paper will provide a case study of the reengineering effort undertaken by the ER Project of its analytical data management process. It includes

  13. Implementation of supply chain business application through business model canvas and waterfall framework collaborations for fish farmers SMEs in ulekan market bandung

    Science.gov (United States)

    Priyadi, Y.; Prasetio, A.

    2018-03-01

    This research resulted in the development of e-SCM application, in small-scale group of fish farmers based on Open Source technology in Ulekan Market Bandung, by collaborating the implementation of e-SCM and Data Management. Then proceed with the application of supply chain business through collaboration Business Model Canvas and Waterfall Framework. For the design of business process reengineering in this activity, it produces a context diagram called e-SCM SME Fish consisting of five entities directly involved with the system, namely: fish shop supervisor, fish shop retailer, employees, fish farmers, and customers. Referring to the Context Diagram, decomposition process of Level 0 e-SCM SMEs Fish. The decomposition results in Data Flow Diagram Level 1 for four sub processes, namely: business partners, transactions, retailer stock, and documentation. Result of nine blocks on Business Model Canvas on e-SCM activity, its category consist of Priority 1, Priority 2, Direct, Indirect, Purchase/e-SCM, Transactional, Community, Asset Sale, Physical Asset, Human, Production, Strategic Alliance -competitors, Coopetition, Buyer supplier relationship, Fixed Cost, Variable Cost. For integration of data management on Localhost Server media on e-SCM using http://whyphi: 8080 address, as prototype which will soon be adopted by farmer fish farmer.

  14. UML in business process modeling

    Directory of Open Access Journals (Sweden)

    Bartosz Marcinkowski

    2013-03-01

    Full Text Available Selection and proper application of business process modeling methods and techniques have a significant impact on organizational improvement capabilities as well as proper understanding of functionality of information systems that shall support activity of the organization. A number of business process modeling notations were popularized in practice in recent decades. Most significant of the notations include Business Process Modeling Notation (OMG BPMN and several Unified Modeling Language (OMG UML extensions. In this paper, the assessment whether one of the most flexible and strictly standardized contemporary business process modeling notations, i.e. Rational UML Profile for Business Modeling, enable business analysts to prepare business models that are all-embracing and understandable by all the stakeholders. After the introduction, methodology of research is discussed. Section 2 presents selected case study results. The paper is concluded with a summary.

  15. Executable business process modeling as a tool for increasing the understanding of business processes in an organization

    OpenAIRE

    Demir, Ersin

    2014-01-01

    Understanding of business processes is becoming an important key factor for successful businesses and today many organizations are facing the lack of knowledge about the business processes that they are working on. Since the interaction between different business processes and different actors are becoming more common it is not only enough for employees to have knowledge about the business processes that they involve directly, but also they need to know about the other business processes in t...

  16. Comparative analysis of business rules and business process modeling languages

    Directory of Open Access Journals (Sweden)

    Audrius Rima

    2013-03-01

    Full Text Available During developing an information system is important to create clear models and choose suitable modeling languages. The article analyzes the SRML, SBVR, PRR, SWRL, OCL rules specifying language and UML, DFD, CPN, EPC and IDEF3 BPMN business process modeling language. The article presents business rules and business process modeling languages theoretical comparison. The article according to selected modeling aspects of the comparison between different business process modeling languages ​​and business rules representation languages sets. Also, it is selected the best fit of language set for three layer framework for business rule based software modeling.

  17. Business Process Innovation: The LEGO Case

    DEFF Research Database (Denmark)

    Møller, Charles; Hansen, P.K.

    2006-01-01

    Most organizations today are required not only to establish effective business processes but they are required to accommodate for changing business conditions at an increasing rate. Many business processes extend beyond the boundary of the enterprise into the supply chain and the information...... process innovation (BPI) in future organizations. This paper explores the applicability of one particular methodology for Business Process Innovation to deal with the challenge that the LEGO organization is facing with the alignment of their product development process and their supply chain. The paper...... infrastructure therefore is critical. Today nearly every business relies on their Enterprise System (ES) for process integration and the future generations of Enterprise Systems will increasingly be driven by business process models. Consequently process modelling and improvement will become vital for business...

  18. WAN Optimization: A Business Process Reengineering and Knowledge Value Added Approach

    Science.gov (United States)

    2011-03-01

    processing is not affected. Reliability The Customer or Order systems are unavailable. If either fails, order processing halts and alerts are...online immediately, and sends a fax to the customer who orders the container. The whole order processing process can be completed in one day. IT plays...Messages build up in the OrderQ until the email server restarts. Messages are then sent by the SendEmail component to remove the backlog. Order

  19. Integrated Business Process Adaptation towards Friction-Free Business-to-Business Collaboration

    Science.gov (United States)

    Shan, Zhe

    2011-01-01

    One key issue in process-aware E-commerce collaboration is the orchestration of business processes of multiple business partners throughout a supply chain network in an automated and seamless way. Since each partner has its own internal processes with different control flow structures and message interfaces, the real challenge lies in verifying…

  20. Construction and Arena Simulation of Grid M-Commerce Process

    OpenAIRE

    Danqing Li; Dan Chang

    2012-01-01

    With the rapid development and the wide use of mobile technology, m-commerce research has gradually become the focus of scholars. Difficulties exist in m-commerce, such as information sharing, business collaboration, and process reengineering. Grid management, a new managerial concept, has the potential of being a powerful weapon that affects the study on m-commerce process. This study systematically analyzes the traditional m-commerce process and its problems. On that basis, this paper const...

  1. Gaming and simulation for transforming and reengineering government : Towards a research agenda

    NARCIS (Netherlands)

    Janssen, M.F.W.H.A.; Klievink, B.

    2010-01-01

    Purpose – In the process of transformation, governments have to deal with a host of stakeholders and complex organizational and technical issues. In this viewpoint paper, an argument is made in favour of using gaming and simulation as tools designed to aid the transformation and reengineering of

  2. Modeling Business Processes in Public Administration

    Science.gov (United States)

    Repa, Vaclav

    During more than 10 years of its existence business process modeling became a regular part of organization management practice. It is mostly regarded. as a part of information system development or even as a way to implement some supporting technology (for instance workflow system). Although I do not agree with such reduction of the real meaning of a business process, it is necessary to admit that information technologies play an essential role in business processes (see [1] for more information), Consequently, an information system is inseparable from a business process itself because it is a cornerstone of the general basic infrastructure of a business. This fact impacts on all dimensions of business process management. One of these dimensions is the methodology that postulates that the information systems development provide the business process management with exact methods and tools for modeling business processes. Also the methodology underlying the approach presented in this paper has its roots in the information systems development methodology.

  3. Business process model repositories : efficient process retrieval

    NARCIS (Netherlands)

    Yan, Z.

    2012-01-01

    As organizations increasingly work in process-oriented manner, the number of business process models that they develop and have to maintain increases. As a consequence, it has become common for organizations to have collections of hundreds or even thousands of business process models. When a

  4. Monitoring Assertion-Based Business Processes

    NARCIS (Netherlands)

    Aiello, Marco; Lazovik, Alexander

    2006-01-01

    Business processes that span organizational borders describe the interaction between multiple parties working towards a common objective. They also express business rules that govern the behavior of the process and account for expressing changes reflecting new business objectives and new market

  5. Consolidating BPR with CALS

    DEFF Research Database (Denmark)

    Larsen, Michael Holm; Leinsdorff, Torben; Madsen, Claus

    1999-01-01

    For almost a decade, Business Process Reengineering (BPR) has met a high degree of criticism as project implementations have failed to succeed in industry and public organisations. A vast majority of the reengineering literature recommends that information technology (IT) should enhance the effic......For almost a decade, Business Process Reengineering (BPR) has met a high degree of criticism as project implementations have failed to succeed in industry and public organisations. A vast majority of the reengineering literature recommends that information technology (IT) should enhance...... the likelihood of BPR success. Firstly, CALS contributes to process orientation and process organising in a BPR project. This is partly because CALS satisfies the increased information need of the process team members and partly because CALS breaks down information-based barriers. Secondly, CALS contributes...

  6. Networked business process management

    NARCIS (Netherlands)

    Grefen, P.W.P.J.

    2013-01-01

    In the current economy, a shift can be seen from stand-alone business organizations to networks of tightly collaborating business organizations. To allow this tight collaboration, business process management in these collaborative networks is becoming increasingly important. This paper discusses

  7. Business Process Innovation using the Process Innovation Laboratory

    DEFF Research Database (Denmark)

    Møller, Charles

    for practical applications has not been identified. The aim of this paper is to establish a conceptual framework for business process innovation in the supply chain based on advanced enterprise systems. The main approach to business process innovation in this context is to create a new methodology for exploring...... process models and patterns of applications. The paper thus presents a new concept for business process innovation called the process innovation laboratory a.k.a. the ?-Lab. The ?-Lab is a comprehensive framework for BPI using advanced enterprise systems. The ?-Lab is a collaborative workspace...... for experimenting with process models and an explorative approach to study integrated modeling in a controlled environment. The ?-Lab facilitates innovation by using an integrated action learning approach to process modeling including contemporary technological, organizational and business perspectives....

  8. Fundamentals of business process management

    NARCIS (Netherlands)

    Dumas, Marlon; La Rosa, Marcello; Mendling, Jan; Reijers, Hajo A.

    2018-01-01

    This textbook covers the entire Business Process Management (BPM) lifecycle, from process identification to process monitoring, covering along the way process modelling, analysis, redesign and automation. Concepts, methods and tools from business management, computer science and industrial

  9. Re-Engineering Complex Legacy Systems at NASA

    Science.gov (United States)

    Ruszkowski, James; Meshkat, Leila

    2010-01-01

    The Flight Production Process (FPP) Re-engineering project has established a Model-Based Systems Engineering (MBSE) methodology and the technological infrastructure for the design and development of a reference, product-line architecture as well as an integrated workflow model for the Mission Operations System (MOS) for human space exploration missions at NASA Johnson Space Center. The design and architectural artifacts have been developed based on the expertise and knowledge of numerous Subject Matter Experts (SMEs). The technological infrastructure developed by the FPP Re-engineering project has enabled the structured collection and integration of this knowledge and further provides simulation and analysis capabilities for optimization purposes. A key strength of this strategy has been the judicious combination of COTS products with custom coding. The lean management approach that has led to the success of this project is based on having a strong vision for the whole lifecycle of the project and its progress over time, a goal-based design and development approach, a small team of highly specialized people in areas that are critical to the project, and an interactive approach for infusing new technologies into existing processes. This project, which has had a relatively small amount of funding, is on the cutting edge with respect to the utilization of model-based design and systems engineering. An overarching challenge that was overcome by this project was to convince upper management of the needs and merits of giving up more conventional design methodologies (such as paper-based documents and unwieldy and unstructured flow diagrams and schedules) in favor of advanced model-based systems engineering approaches.

  10. Business Process Modelling for Measuring Quality

    NARCIS (Netherlands)

    Heidari, F.; Loucopoulos, P.; Brazier, F.M.

    2013-01-01

    Business process modelling languages facilitate presentation, communication and analysis of business processes with different stakeholders. This paper proposes an approach that drives specification and measurement of quality requirements and in doing so relies on business process models as

  11. Business Process Reengineering of Sustainable Teak Forest at Agroforestry Industry

    Directory of Open Access Journals (Sweden)

    Muhammad Alkaff

    2016-12-01

    Full Text Available Forest destruction both in the form of deforestation and degradation continues. Forest management on the basis of partnership with the community is also one of forest management methods to tackle deforestation. Agroforestry company has a commitment to support legal teak supplies and support teak forest afforestation. Plant breeding efforts were being undertaken all national agroforestry company and implemented in cooperation with BPPT as a partner to obtain superior teak plants. A problem in producing a superior teak seedling is the high cost of seed production. Because of this, teak seedlings produced. Materials used for the study were obtained from questionnaires carried out by employees. The data were analyzed using descriptive analysis, structured equation model and value stream analysis tools. The results reveal that the main factors affecting the production process of teak seedlings are transportation, process, human, material and machine. The improvement of production system teak seedlings will be applied in the following order of priority: transportation with 60.8% influential level, motion with 49.5% effective level, defect with 3.8% influential level, and inventory with 2.5% influential level.

  12. Business process support

    Energy Technology Data Exchange (ETDEWEB)

    Carle, Adriana; Fiducia, Daniel [Transportadora de Gas del Sur S.A. (TGS), Buenos Aires (Argentina)

    2005-07-01

    This paper is about the own development of business support software. The developed applications are used to support two business processes: one of them is the process of gas transportation and the other is the natural gas processing. This software has interphases with the ERP SAP, software SCADA and on line gas transportation simulation software. The main functionalities of the applications are: entrance on line real time of clients transport nominations, transport programming, allocation of the clients transport nominations, transport control, measurements, balanced pipeline, allocation of gas volume to the gas processing plants, calculate of product tons processed in each plant and tons of product distributed to clients. All the developed software generates information to the internal staff, regulatory authorities and clients. (author)

  13. IDC Re-Engineering Phase 3 Development Plan.

    Energy Technology Data Exchange (ETDEWEB)

    Harris, James M. [Sandia National Lab. (SNL-NM), Albuquerque, NM (United States); Burns, John F. [Sandia National Lab. (SNL-NM), Albuquerque, NM (United States); Pollock, David L. [Sandia National Lab. (SNL-NM), Albuquerque, NM (United States)

    2017-01-01

    Sandia National Laboratories has prepared a project development plan that proposes how the parties interested in the IDC Re-Engineering system will coordinate its development, testing and transition to operations.

  14. IDC Re-Engineering Phase 3 Development Plan

    International Nuclear Information System (INIS)

    Harris, James M.; Burns, John F.; Pollock, David L.

    2017-01-01

    Sandia National Laboratories has prepared a project development plan that proposes how the parties interested in the IDC Re-Engineering system will coordinate its development, testing and transition to operations.

  15. Business Process Customization using Process Merging Techniques

    NARCIS (Netherlands)

    Bulanov, Pavel; Lazovik, Alexander; Aiello, Marco

    2012-01-01

    One of the important application of service composition techniques lies in the field of business process management. Essentially a business process can be considered as a composition of services, which is usually prepared by domain experts, and many tasks still have to be performed manually. These

  16. Reengineering health care materials management.

    Science.gov (United States)

    Connor, L R

    1998-01-01

    Health care executives across the country, faced with intense competition, are being forced to consider drastic cost cutting measures as a matter of survival. The entire health care industry is under siege from boards of directors, management and others who encourage health care systems to take actions ranging from strategic acquisitions and mergers to simple "downsizing" or "rightsizing," to improve their perceived competitive positions in terms of costs, revenues and market share. In some cases, management is poorly prepared to work within this new competitive paradigm and turns to consultants who promise that following their methodologies can result in competitive advantage. One favored methodology is reengineering. Frequently, cost cutting attention is focused on the materials management budget because it is relatively large and is viewed as being comprised mostly of controllable expenses. Also, materials management is seldom considered a core competency for the health care system and the organization performing these activities does not occupy a strongly defensible position. This paper focuses on the application of a reengineering methodology to healthcare materials management.

  17. Advanced business process management in networked E-business scenarios

    NARCIS (Netherlands)

    Grefen, P.W.P.J.; Türetken, O.

    2017-01-01

    In the modern economy, we see a shift towards networked business scenarios. In many contemporary situations, the operation of multiple organizations is tightly coupled in collaborative business networks. To allow this tightly coupled collaboration, business process management (BPM) in these

  18. Business processes in organizational diagnosis

    OpenAIRE

    Janićijević, Nebojša

    2010-01-01

    The paper points out why and how it is necessary to include business processes into organizational diagnosis as a first step in the process of organizational change management. First, the necessity of including business processes into diagnostic models which are used during the performing of organizational changes is proved in the paper. Next, the business processes’ components and characteristics which need to be included into organizational diagnosis are defined, and the way in which they a...

  19. Scope and prospects of re-engineering and retrofitting wind farms in India

    International Nuclear Information System (INIS)

    Rajsekhar, B.; Van Hulle, F.J.L.

    2001-09-01

    The paper starts with a brief analysis of the characteristics of the Indian wind energy programmes while enumerating the developments that have taken place so far. In view of the large scope for renewable energy based power generation and in order to boost the present uprise of the wind farm development, the authors investigate the possibilities that lay in re-engineering of existing wind farms. Existing wind farm entrepreneurs are showing interest to improve the performance of their wind farms. New initiatives are suggested addressing the involved technical and commercial concerns of both the state-run utility (the principal customer of wind generated electricity) and wind farm entrepreneur to spur development of economically competitive wind-power plants In addition, inferences are drawn from a recently conducted detailed case study at a 5 year old large wind farm in Muppandal area. The study involved conducting detailed WAsP based analysis based on remote land use and land cover details interfacing with GIS. In addition, detailed site investigations were conducted to assess the health of the machines and the adequacy of the power evacuation facility together with the analysis of the machine down times. The paper highlights the benefits that can be expected from such undertakings for several parties both in India and in EU. The paper finally outlines the possible business opportunities and economic benefits that exist for retrofitting and re-engineering in the country, which has over 700 individually designed wind farms. 2 refs

  20. IDC Re-Engineering Phase 2 Architecture Document.

    Energy Technology Data Exchange (ETDEWEB)

    Burns, John F.

    2015-12-01

    This document contains a description of the system architecture for the IDC Re-Engineering Phase 2 project. This is a draft version that primarily provides background information for understanding delivered Use Case Realizations.

  1. End-User Driven Business Process Composition

    OpenAIRE

    Stoitsev, Todor

    2009-01-01

    Business Process Management (BPM) solutions enable enterprises to consolidate and optimize their business operations and to gain competitive advantage in the fast evolving global market. Often, the only ones to understand the matter and complexity of business processes are the end users of enterprise software, who execute them on a daily basis. The need to involve end users in business process composition during the implementation of BPM solutions in enterprises is clearly perceived. However,...

  2. Business Processes Improvement in e-Supply Chains

    Directory of Open Access Journals (Sweden)

    Dragana Rejman Petrovic

    2016-12-01

    Full Text Available The development of a model to improve business processes in e-supply chains involves the use of a process approach to and a methodology for information systems development and includes the definition of the requirement, logical key process modeling with the defined information flow within the logical subsystem, logical data modeling, the logical network and data distribution modeling, and the logical interface modeling in order to meet different users´ needs. In doing so, a variety of methods and techniques for the different development stages of management information systems are used, namely: the business process management, the business process performance management and the analytic hierarchy process as a method for multiple-criteria decision making. This paper analyzes business processes and different types of supply chains in the automotive industry, as the representative of complex systems. Based on the selected key business processes and key performance indicators of business processes, the analytic hierarchy process model is developed, followed by their optimization. The result is the management information system model intended to improve the key business processes in e-supply chains. The research results show that the performance improvement of business processes in e-supply chains, the application of the model to improve the key business processes and the application of Web-based information and communication solutions affect the efficiency and quality of e-supply chains.

  3. Reforms in Education: The Need for Re-Engineering Teacher Education for Sustainable Development

    Science.gov (United States)

    Ofoego, O. C.; Ebebe, I. E.

    2016-01-01

    The paper is concerned with reforms in Education and the need for re-engineering Teacher education in Nigeria for better professionalism and National Development. In the process, key concepts like Teacher Education and professionalism were explained. A brief review of the state of Teacher Education and Development in Nigeria revealed the…

  4. Business Process Management Theory and Applications

    CERN Document Server

    2013-01-01

    Business Process Management (BPM) has been in existence for decades. It  uses, complements, integrates and extends theories, methods and tools from  other scientific disciplines like: strategic management, information technology, managerial accounting, operations management etc. During this period the main focus themes of researchers and professionals in BPM  were: business process modeling, business process analysis, activity based costing, business process simulation, performance measurement, workflow management, the link between information technology and BPM for process automation etc. More recently the focus moved to subjects like Knowledge Management, Enterprise Resource Planning (ERP) Systems, Service Oriented Architectures (SOAs), Process Intelligence (PI) and even  Social Networks. In this collection of papers we present a review of the work and the outcomes achieved in the classic BPM fields as well as a deeper insight on recent advances in BPM. We present a review of business process modeling a...

  5. Business process modeling in healthcare.

    Science.gov (United States)

    Ruiz, Francisco; Garcia, Felix; Calahorra, Luis; Llorente, César; Gonçalves, Luis; Daniel, Christel; Blobel, Bernd

    2012-01-01

    The importance of the process point of view is not restricted to a specific enterprise sector. In the field of health, as a result of the nature of the service offered, health institutions' processes are also the basis for decision making which is focused on achieving their objective of providing quality medical assistance. In this chapter the application of business process modelling - using the Business Process Modelling Notation (BPMN) standard is described. Main challenges of business process modelling in healthcare are the definition of healthcare processes, the multi-disciplinary nature of healthcare, the flexibility and variability of the activities involved in health care processes, the need of interoperability between multiple information systems, and the continuous updating of scientific knowledge in healthcare.

  6. Resolving Business Process Interference via Dynamic Reconfiguration

    NARCIS (Netherlands)

    van Beest, Nick R. T. P.; Bulanov, Pavel; Wortmann, Hans; Lazovik, Alexander; Maglio, PP; Weske, M; Yang, J; Fantinato, M

    2010-01-01

    For business processes supported by service-oriented information systems, concurrent execution of business processes still may yield undesired business outcomes as a result of process interference. For instance, concurrent processes may partially depend on a semantically identical process variable,

  7. Environmental management of business processes

    Directory of Open Access Journals (Sweden)

    Vesna Čančer

    2000-01-01

    Full Text Available Since the decision-makers in enterprises will accept the goals of environmental management only if they are motivated enough, comprehensible and useful tools should be generated to support environmentally oriented business decision-making. For that reason, a general optimisation model of the multiphase business process is presented in this paper. This model includes the possibilities for an integrated approach to environmental protection so that it can be applied as a scenario by the business process simulation for the evaluation of environmentally oriented business decisions on business performance. Furthermore, development and application possibilities of the presented model are introduced. Some measures of resource efficiency are developed using the presented optimisation model.

  8. Reengineering the laboratory: strategic process and systems innovation to improve performance. Recreating our role on the health-care team.

    Science.gov (United States)

    Johnson, E

    1995-01-01

    The author describes reengineering efforts in the laboratory of a 550-bed hospital. Key benefits include reduced costs, improved turnaround time, and redirection of staff into new roles in information management and outreach.

  9. Business Process Inventory

    Data.gov (United States)

    Office of Personnel Management — Inventory of maps and descriptions of the business processes of the U.S. Office of Personnel Management (OPM), with an emphasis on the processes of the Office of the...

  10. On-the-fly auditing of business processes

    NARCIS (Netherlands)

    Hee, van K.M.; Hidders, A.J.H.; Houben, G.J.P.M.; Paredaens, J.; Thiran, P.A.P.; Jensen, K.; Donatelli, S.; Koutny, M.

    2010-01-01

    Information systems supporting business processes are usually very complex. If we have to ensure that certain business rules are enforced in a business process, it is often easier to design a separate system, called a monitor, that collects the events of the business processes and verifies whether

  11. Business process reengineering in Ethiopian public organizations ...

    African Journals Online (AJOL)

    Journal Home > Vol 1, No 2 (2009) > ... organizations, the effort required was too much as compared to the benefits obtained. ... These stages are automation, horizontal integration, BPR, network redesign and organizational scope redefinition.

  12. Extracting business vocabularies from business process models: SBVR and BPMN standards-based approach

    Science.gov (United States)

    Skersys, Tomas; Butleris, Rimantas; Kapocius, Kestutis

    2013-10-01

    Approaches for the analysis and specification of business vocabularies and rules are very relevant topics in both Business Process Management and Information Systems Development disciplines. However, in common practice of Information Systems Development, the Business modeling activities still are of mostly empiric nature. In this paper, basic aspects of the approach for business vocabularies' semi-automated extraction from business process models are presented. The approach is based on novel business modeling-level OMG standards "Business Process Model and Notation" (BPMN) and "Semantics for Business Vocabularies and Business Rules" (SBVR), thus contributing to OMG's vision about Model-Driven Architecture (MDA) and to model-driven development in general.

  13. On-the-fly auditing of business processes

    NARCIS (Netherlands)

    Hee, van K.M.; Hidders, A.J.H.; Houben, G.J.P.M.; Paredaens, J.; Thiran, P.A.P.

    2009-01-01

    Information systems supporting business process are mostly very complex. If we have to ensure that certain business rules are enforced in a business process, it is often easier to design a separate system, called a monitor, that collects the events of the business processes and verifies whether the

  14. Business process management: a survey

    NARCIS (Netherlands)

    Aalst, van der W.M.P.; Hofstede, ter A.H.M.; Weske, M.H.; Aalst, van der W.M.P.; Hofstede, ter A.H.M.; Weske, M.H.

    2003-01-01

    Business Process Management (BPM) includes methods, techniques, and tools to support the design, enactment, management, and analysis of operational business processes. It can be considered as an extension of classical Workflow Management (WFM) systems and approaches. Although the practical relevance

  15. Controlling Business Object States in Business Process Models to Support Compliance

    OpenAIRE

    Peņicina, L

    2016-01-01

    The doctoral thesis addresses the existing gap between business process models and states of business objects. Existing modelling methods such as BPMN and ArchiMate lack an explicitly declarative approach for capturing states of business objects and laws of state transitions. This gap hinders the compliance of business process models with regulations imposed internally or externally, and can result in potential legal problems for organizations. Also this g...

  16. Business process modeling using Petri nets

    NARCIS (Netherlands)

    Hee, van K.M.; Sidorova, N.; Werf, van der J.M.E.M.; Jensen, K.; Aalst, van der W.M.P.; Balbo, G.; Koutny, M.; Wolf, K.

    2013-01-01

    Business process modeling has become a standard activity in many organizations. We start with going back into the history and explain why this activity appeared and became of such importance for organizations to achieve their business targets. We discuss the context in which business process

  17. IDC Reengineering Phase 2 & 3 Project Scope

    Energy Technology Data Exchange (ETDEWEB)

    Harris, James M. [Sandia National Lab. (SNL-NM), Albuquerque, NM (United States); Prescott, Ryan [Sandia National Lab. (SNL-NM), Albuquerque, NM (United States)

    2014-10-01

    Sandia National Laboratories has prepared a cost estimate budgetary planning for the IDC Reengineering Phase 2 & 3 effort. This report provides the cost estimate and describes the methodology, assumptions, and cost model details used to create the cost estimate.

  18. Re-Engineering a High Performance Electrical Series Elastic Actuator for Low-Cost Industrial Applications

    Directory of Open Access Journals (Sweden)

    Kenan Isik

    2017-01-01

    Full Text Available Cost is an important consideration when transferring a technology from research to industrial and educational use. In this paper, we introduce the design of an industrial grade series elastic actuator (SEA performed via re-engineering a research grade version of it. Cost-constrained design requires careful consideration of the key performance parameters for an optimal performance-to-cost component selection. To optimize the performance of the new design, we started by matching the capabilities of a high-performance SEA while cutting down its production cost significantly. Our posit was that performing a re-engineering design process on an existing high-end device will significantly reduce the cost without compromising the performance drastically. As a case study of design for manufacturability, we selected the University of Texas Series Elastic Actuator (UT-SEA, a high-performance SEA, for its high power density, compact design, high efficiency and high speed properties. We partnered with an industrial corporation in China to research the best pricing options and to exploit the retail and production facilities provided by the Shenzhen region. We succeeded in producing a low-cost industrial grade actuator at one-third of the cost of the original device by re-engineering the UT-SEA with commercial off-the-shelf components and reducing the number of custom-made parts. Subsequently, we conducted performance tests to demonstrate that the re-engineered product achieves the same high-performance specifications found in the original device. With this paper, we aim to raise awareness in the robotics community on the possibility of low-cost realization of low-volume, high performance, industrial grade research and education hardware.

  19. Fast business process similarity search

    NARCIS (Netherlands)

    Yan, Z.; Dijkman, R.M.; Grefen, P.W.P.J.

    2012-01-01

    Nowadays, it is common for organizations to maintain collections of hundreds or even thousands of business processes. Techniques exist to search through such a collection, for business process models that are similar to a given query model. However, those techniques compare the query model to each

  20. Alignment between business process governance and IT governance

    DEFF Research Database (Denmark)

    Rahimi, Fatemeh; Møller, Charles; Hvam, Lars

    2014-01-01

    frameworks to enable business-IT strategic alignment, efficient process and IT requirements specification, and IT-enabled business value realization. We examine the actuality of this alignment in practice through a case study conducted in a relatively mature multinational corporation. The findings indicate......The importance of business processes and the increasing centrality of IT to an organization's performance have called for a specific focus on business process governance and IT governance in contemporary enterprises. Despite the wide scope of business process management, which covers both business...... and IT domains, and the profound impact of IT on process innovations, the association between business process governance and IT governance remains under-explored. Analyzing the constituting elements of the two governance concepts, we propose the necessity of alignment between business process and IT governance...

  1. Designing business rules for mediation : a process towards agent-mediated business coordination

    OpenAIRE

    Zhao, Z.; Dignum, M.V.; Dignum, F.P.M.

    2008-01-01

    Business process integration is a very active research area, in which mediation is one of the fundamental architectural choices. Mediators have difficulties to design mediation services that meet the requirements of the different stakeholders. Business rules play an important role in the decision process of mediation. In this paper, we analyze the role of business rules in the decision process, and use some examples to illustrate how business rules should be designed in order to help the deci...

  2. Matchmaking for business processes

    NARCIS (Netherlands)

    Wombacher, Andreas; Fankhauser, Peter; Mahleko, Bendick; Neuhold, Erich

    2003-01-01

    Web services have a potential to enhance B2B ecommerce over the Internet by allowing companies and organizations to publish their business processes on service directories where potential trading partners can find them. This can give rise to new business paradigms based on ad-hoc trading relations

  3. Measures of Quality in Business Process Modelling

    Directory of Open Access Journals (Sweden)

    Radek Hronza

    2015-06-01

    Full Text Available Business process modelling and analysing is undoubtedly one of the most important parts of Applied (Business Informatics. Quality of business process models (diagrams is crucial for any purpose in this area. The goal of a process analyst’s work is to create generally understandable, explicit and error free models. If a process is properly described, created models can be used as an input into deep analysis and optimization. It can be assumed that properly designed business process models (similarly as in the case of correctly written algorithms contain characteristics that can be mathematically described. Besides it will be possible to create a tool that will help process analysts to design proper models. As part of this review will be conducted systematic literature review in order to find and analyse business process model’s design and business process model’s quality measures. It was found that mentioned area had already been the subject of research investigation in the past. Thirty-three suitable scietific publications and twenty-two quality measures were found. Analysed scientific publications and existing quality measures do not reflect all important attributes of business process model’s clarity, simplicity and completeness. Therefore it would be appropriate to add new measures of quality.

  4. Business Process Outsourcing

    OpenAIRE

    Doina FOTACHE; Luminita HURBEAN

    2006-01-01

    Business Process Outsourcing (BPO) is gaining widespread acceptance throughout the US, Europe, South America and Asia Pacific as the top executives of leading multinationals turn to outsourcing as a strategic management tool for improving corporate performance, profitability and shareholder value. BPO started to emerge a few years ago as follow-on to IT outsourcing. The concept is not new; BPO is the contracting of a specific business task. Outsourcing focuses on adding value typically to non...

  5. The Predictive Aspect of Business Process Intelligence

    DEFF Research Database (Denmark)

    Pérez, Moisés Lima; Møller, Charles

    2007-01-01

    This paper presents the arguments for a research proposal on predicting business events in a Business Process Intelligence (BPI) context. The paper argues that BPI holds a potential for leveraging enterprise benefits by supporting real-time processes. However, based on the experiences from past...... business intelligence projects the paper argues that it is necessary to establish a new methodology to mine and extract the intelligence on the business level which is different from that, which will improve a business process in an enterprise. In conclusion the paper proposes a new research project aimed...

  6. Business process architecture : use and correctness

    NARCIS (Netherlands)

    Eid Sabbagh, R.; Dijkman, R.M.; Weske, M.H.; Baros, A.; Gal, A.; Kindler, E.

    2012-01-01

    Becoming more and more process oriented, companies develop collections of hundreds or even thousands of business process models that represent the complex system of cooperating entities that form an organization. Designing and analyzing the structure of this system of business process models emerges

  7. Specification, Verification and Optimisation of Business Processes

    DEFF Research Database (Denmark)

    Herbert, Luke Thomas

    is extended with stochastic branching, message passing and reward annotations which allow for the modelling of resources consumed during the execution of a business process. Further, it is shown how this structure can be used to formalise the established business process modelling language Business Process...... fault tree analysis and the automated optimisation of business processes by means of an evolutionary algorithm. This work is motivated by problems that stem from the healthcare sector, and examples encountered in this field are used to illustrate these developments....

  8. Syntax highlighting in business process models

    NARCIS (Netherlands)

    Reijers, H.A.; Freytag, T.; Mendling, J.; Eckleder, A.

    2011-01-01

    Sense-making of process models is an important task in various phases of business process management initiatives. Despite this, there is currently hardly any support in business process modeling tools to adequately support model comprehension. In this paper we adapt the concept of syntax

  9. The Formalization of the Business Process Modeling Goals

    Directory of Open Access Journals (Sweden)

    Ligita Bušinska

    2016-10-01

    Full Text Available In business process modeling the de facto standard BPMN has emerged. However, the applications of this notation have many subsets of elements and various extensions. Also, BPMN still coincides with many other modeling languages, forming a large set of available options for business process modeling languages and dialects. While, in general, the goal of modelers is a central notion in the choice of modeling languages and notations, in most researches that propose guidelines, techniques, and methods for business process modeling language evaluation and/or selection, the business process modeling goal is not formalized and not transparently taken into account. To overcome this gap, and to explicate and help to handle business process modeling complexity, the approach to formalize the business process modeling goal, and the supporting three dimensional business process modeling framework, are proposed.

  10. Specification of e-business process model for PayPal online payment process using Reo

    NARCIS (Netherlands)

    M. Xie

    2005-01-01

    textabstractE-business process modeling allows business analysts to better understand and analyze the business processes, and eventually to use software systems to automate (parts of) these business processes to achieve higher profit. To support e-business process modeling, many business process

  11. Specification of e-business process model for PayPal online payment process using Reo

    OpenAIRE

    Xie, M.

    2005-01-01

    textabstractE-business process modeling allows business analysts to better understand and analyze the business processes, and eventually to use software systems to automate (parts of) these business processes to achieve higher profit. To support e-business process modeling, many business process modeling languages have been used as tools. However, many existing business process modeling languages lack (a) formal semantics, (b) formal computational model, and (c) an integrated view of the busi...

  12. "BPELanon": Protect Business Processes on the Cloud

    OpenAIRE

    Marigianna Skouradaki; Dieter Roller; Frank Leymann; Vincenzo Ferme; Cesare Pautasso

    2015-01-01

    The advent of Cloud computing supports the offering of many Business Process Management applications on a distributed per use basis environment through its infrastructure. Due to the fact that privacy is still an open issue in the Cloud many companies are reluctant to move their Business Processes on a public Cloud. Since the Cloud environment can be beneficiary for the Business Processes the investigation of privacy issues needs to be further examined. In order to enforce the Business Proces...

  13. Social software for business process modeling

    NARCIS (Netherlands)

    Koschmider, A.; Song, M.S.; Reijers, H.A.

    2010-01-01

    Formal models of business processes are used for a variety of purposes. But where the elicitation of the characteristics of a business process usually takes place in a collaborative fashion, the building of the final, formal process model is done mostly by a single person. This article presents the

  14. IDC Re-Engineering Phase 2 System Specification Document Version 1.5

    Energy Technology Data Exchange (ETDEWEB)

    Satpathi, Meara Allena [Sandia National Lab. (SNL-NM), Albuquerque, NM (United States); Burns, John F. [Sandia National Lab. (SNL-NM), Albuquerque, NM (United States); Harris, James M. [Sandia National Lab. (SNL-NM), Albuquerque, NM (United States)

    2017-01-01

    This document contains the system specifications derived to satisfy the system requirements found in the IDC System Requirements Document for the IDC Re-Engineering Phase 2 project. This System Specification Document (SSD) defines waveform data processing requirements for the International Data Centre (IDC) of the Comprehensive Nuclear Test Ban Treaty Organization (CTBTO). The routine processing includes characterization of events with the objective of screening out events considered to be consistent with natural phenomena or non-nuclear, man-made phenomena. This document does not address requirements concerning acquisition, processing and analysis of radionuclide data but does include requirements for the dissemination of radionuclide data and products.

  15. Using CASE to Exploit Process Modeling in Technology Transfer

    Science.gov (United States)

    Renz-Olar, Cheryl

    2003-01-01

    A successful business will be one that has processes in place to run that business. Creating processes, reengineering processes, and continually improving processes can be accomplished through extensive modeling. Casewise(R) Corporate Modeler(TM) CASE is a computer aided software engineering tool that will enable the Technology Transfer Department (TT) at NASA Marshall Space Flight Center (MSFC) to capture these abilities. After successful implementation of CASE, it could then go on to be applied in other departments at MSFC and other centers at NASA. The success of a business process is dependent upon the players working as a team and continuously improving the process. A good process fosters customer satisfaction as well as internal satisfaction in the organizational infrastructure. CASE provides a method for business process success through functions consisting of systems and processes business models; specialized diagrams; matrix management; simulation; report generation and publishing; and, linking, importing, and exporting documents and files. The software has an underlying repository or database to support these functions. The Casewise. manual informs us that dynamics modeling is a technique used in business design and analysis. Feedback is used as a tool for the end users and generates different ways of dealing with the process. Feedback on this project resulted from collection of issues through a systems analyst interface approach of interviews with process coordinators and Technical Points of Contact (TPOCs).

  16. Modeling business processes: theoretical and practical aspects

    Directory of Open Access Journals (Sweden)

    V.V. Dubininа

    2015-06-01

    Full Text Available The essence of process-oriented enterprise management has been examined in the article. The content and types of information technology have been analyzed in the article, due to the complexity and differentiation of existing methods, as well as the specificity of language, terminology of the enterprise business processes modeling. The theoretical aspects of business processes modeling have been reviewed and the modern traditional modeling techniques received practical application in the visualization model of retailers activity have been studied in the article. In the process of theoretical analysis of the modeling methods found that UFO-toolkit method that has been developed by Ukrainian scientists due to it systemology integrated opportunities, is the most suitable for structural and object analysis of retailers business processes. It was designed visualized simulation model of the business process "sales" as is" of retailers using a combination UFO-elements with the aim of the further practical formalization and optimization of a given business process.

  17. A Comparative of business process modelling techniques

    Science.gov (United States)

    Tangkawarow, I. R. H. T.; Waworuntu, J.

    2016-04-01

    In this era, there is a lot of business process modeling techniques. This article is the research about differences of business process modeling techniques. For each technique will explain about the definition and the structure. This paper presents a comparative analysis of some popular business process modelling techniques. The comparative framework is based on 2 criteria: notation and how it works when implemented in Somerleyton Animal Park. Each technique will end with the advantages and disadvantages. The final conclusion will give recommend of business process modeling techniques that easy to use and serve the basis for evaluating further modelling techniques.

  18. A Repeatable Collaboration Process for Exploring Business Process Improvement Alternatives

    NARCIS (Netherlands)

    Sol, H G; Amiyo, Mercy; Nabukenya, J.

    2012-01-01

    The dynamic nature of organisations has increased demand for business process agility leading to the adoption of continuous Business Process Improvement (BPI). Success of BPI projects calls for continuous process analysis and exploration of several improvement alternatives. These activities are

  19. Business process quality management

    NARCIS (Netherlands)

    Reijers, H.A.; Mendling, J.; Recker, J.; Brocke, vom J.; Rosemann, M.

    2010-01-01

    Abstract Process modeling is a central element in any approach to Business Process Management (BPM). However, what hinders both practitioners and aca demics is the lack of support for assessing the quality of process models — let alone realizing high quality process models. Existing frameworks are

  20. Selection of Activities in Dynamic Business Process Simulation

    Directory of Open Access Journals (Sweden)

    Toma Rusinaitė

    2016-06-01

    Full Text Available Maintaining dynamicity of business processes is one of the core issues of today's business as it enables businesses to adapt to constantly changing environment. Upon changing the processes, it is vital to assess possible impact, which is achieved by using simulation of dynamic processes. In order to implement dynamicity in business processes, it is necessary to have an ability to change components of the process (a set of activities, a content of activity, a set of activity sequences, a set of rules, performers and resources or dynamically select them during execution. This problem attracted attention of researches over the past few years; however, there is no proposed solution, which ensures the business process (BP dynamicity. This paper proposes and specifies dynamic business process (DBP simulation model, which satisfies all of the formulated DBP requirements.

  1. GREEN BUSINESS PROCESS MANAGEMENT: A RESEARCH AGENDA

    Directory of Open Access Journals (Sweden)

    Aditya Ghose

    2010-01-01

    Full Text Available There is a global consensus on the need to reduce our collective carbon footprint. While much research attention has focused on developing alternative energy sources, automotive technologies or waste disposal techniques, we often ignore the fact that the ability to optimize (existing operations to reduce their emissions impact is fundamental to this exercise. Business process management (BPM technology, with its focus on understanding, modelling and improving/optimizing business processes, is a key starting point. Process modelling technology has applications beyond what we would traditionally describe as business processes - we can also model and improve manufacturing and other "physical" processes. This paper describes the contours of the emerging research landscape in green business process management and presents some early results in this area.

  2. System Documentation AS Basis For Company Business Process Improvement

    OpenAIRE

    Pelawi, Dewan

    2012-01-01

    Business process is an activity performed together to achieve business goals. Good business process will support the achievement of the organization’s plan to make profit for the company. In order to understand the business process, the business process needs to be documented and analyzed. The purpose of research is to make the system documentation as a basis to improve or complete the ongoing business process. The research method is system documentation. System documentation is a way to desc...

  3. BUSINESS PROCESS MODELLING: A FOUNDATION FOR KNOWLEDGE MANAGEMENT

    Directory of Open Access Journals (Sweden)

    Vesna Bosilj-Vukšić

    2006-12-01

    Full Text Available Knowledge management (KM is increasingly recognised as a strategic practice of knowledge-intensive companies, becoming an integral part of an organisation's strategy to improve business performance. This paper provides an overview of business process modelling applications and analyses the relationship between business process modelling and knowledge management projects. It presents the case study of Croatian leading banks and the insurance company, discussing its practical experience in conducting business process modelling projects and investigating the opportunity for integrating business process repository and organisational knowledge as the foundation for knowledge management system development.

  4. The Elements of Business Process Change

    African Journals Online (AJOL)

    user

    magnitude of the BPC effort, and its interruption to operations. Based on ... innovation, business process redesign and business process management ..... Table 5. Organization performance ( Organizational outcome and Impact). Mean SD. 1. Increased operational efficiency(decreased cycle time, inventory). 2.3 .97. 2.

  5. Business process architectures: overview, comparison and framework

    Science.gov (United States)

    Dijkman, Remco; Vanderfeesten, Irene; Reijers, Hajo A.

    2016-02-01

    With the uptake of business process modelling in practice, the demand grows for guidelines that lead to consistent and integrated collections of process models. The notion of a business process architecture has been explicitly proposed to address this. This paper provides an overview of the prevailing approaches to design a business process architecture. Furthermore, it includes evaluations of the usability and use of the identified approaches. Finally, it presents a framework for business process architecture design that can be used to develop a concrete architecture. The use and usability were evaluated in two ways. First, a survey was conducted among 39 practitioners, in which the opinion of the practitioners on the use and usefulness of the approaches was evaluated. Second, four case studies were conducted, in which process architectures from practice were analysed to determine the approaches or elements of approaches that were used in their design. Both evaluations showed that practitioners have a preference for using approaches that are based on reference models and approaches that are based on the identification of business functions or business objects. At the same time, the evaluations showed that practitioners use these approaches in combination, rather than selecting a single approach.

  6. Report : business process intelligence challenge 2013

    NARCIS (Netherlands)

    Dongen, van B.F.; Weber, B.; Ferreira, D.R.; De Weerdt, J.; Lohmann, N.; Song, M.; Wohed, P.

    2014-01-01

    For the third time, the Business Process Intelligence workshop hosted the Business Process Intelligence Challenge. The goal of this challenge is twofold. On the one hand, the challenge allows researchers and practitioners in the field to show their analytical capabilities to a broader audience. On

  7. Leveraging Big-Data for Business Process Analytics

    Science.gov (United States)

    Vera-Baquero, Alejandro; Colomo Palacios, Ricardo; Stantchev, Vladimir; Molloy, Owen

    2015-01-01

    Purpose: This paper aims to present a solution that enables organizations to monitor and analyse the performance of their business processes by means of Big Data technology. Business process improvement can drastically influence in the profit of corporations and helps them to remain viable. However, the use of traditional Business Intelligence…

  8. Declarative Enhancement Framework for Business Processes

    NARCIS (Netherlands)

    Groefsema, H.; Bulanov, P.; Aiello, M.; Kappel, G; Maamar, Z; MotahariNezhad, HR

    2011-01-01

    While Business Process Management (BPM) was designed to support rigid production processes, nowadays it is also at the core of more flexible business applications and has established itself firmly in the service world. Such a shift calls for new techniques. In this paper, we introduce a variability

  9. Diagnosing differences between business process models

    NARCIS (Netherlands)

    Dijkman, R.M.; Dumas, M.; Reichert, M.; Shan, M.-C.

    2008-01-01

    This paper presents a technique to diagnose differences between business process models in the EPC notation. The diagnosis returns the exact position of a difference in the business process models and diagnoses the type of a difference, using a typology of differences developed in previous work.

  10. FNet : An Index for Advanced Business Process Querying

    NARCIS (Netherlands)

    Yan, Z.; Dijkman, R.M.; Grefen, P.W.P.J.; Barros, A.; Gal, A.; Kindler, E.

    2012-01-01

    Nowadays, more and more organizations describe their operations in terms of business processes. Consequently, it is common for organizations to have collections of hundreds or even thousands of business process models. This calls for techniques to quickly retrieve business process models that

  11. FNet : an index for advanced business process querying

    NARCIS (Netherlands)

    Yan, Z.; Dijkman, R.M.; Grefen, P.W.P.J.

    2012-01-01

    Nowadays, more and more organizations describe their operations in terms of business processes. Consequently, it is common for organizations to have collections of hundreds or even thousands of business process models. This calls for techniques to quickly retrieve business process models that

  12. The software-cycle model for re-engineering and reuse

    Science.gov (United States)

    Bailey, John W.; Basili, Victor R.

    1992-01-01

    This paper reports on the progress of a study which will contribute to our ability to perform high-level, component-based programming by describing means to obtain useful components, methods for the configuration and integration of those components, and an underlying economic model of the costs and benefits associated with this approach to reuse. One goal of the study is to develop and demonstrate methods to recover reusable components from domain-specific software through a combination of tools, to perform the identification, extraction, and re-engineering of components, and domain experts, to direct the applications of those tools. A second goal of the study is to enable the reuse of those components by identifying techniques for configuring and recombining the re-engineered software. This component-recovery or software-cycle model addresses not only the selection and re-engineering of components, but also their recombination into new programs. Once a model of reuse activities has been developed, the quantification of the costs and benefits of various reuse options will enable the development of an adaptable economic model of reuse, which is the principal goal of the overall study. This paper reports on the conception of the software-cycle model and on several supporting techniques of software recovery, measurement, and reuse which will lead to the development of the desired economic model.

  13. ORNL engineering design and construction reengineering report

    Energy Technology Data Exchange (ETDEWEB)

    McNeese, L.E.

    1998-01-01

    A team composed of individuals representing research and development (R and D) divisions, infrastructure support organizations, and Department of Energy (DOE)-Oak Ridge Operations was chartered to reengineer the engineering, design, and construction (ED and C) process at Oak Ridge National Laboratory (ORNL). The team recognized that ED and C needs of both R and D customers and the ORNL infrastructure program have to be met to maintain a viable and competitive national laboratory. Their goal was to identify and recommend implementable best-in-class ED and C processes that will efficiently and cost-effectively support the ORNL R and D staff by being responsive to their programmatic and infrastructure needs. The team conducted process mapping of current and potential ED and C approaches, developed idealized versions of ED and C processes, and identified potential barriers to an efficient ED and C process. Eight subteams were assigned to gather information and to evaluate the significance of potential barriers through benchmarking, surveys, interviews, and reviews of key topical areas in order to determine whether the perceived barriers were real and important and whether they resulted from laws or regulations over which ORNL has no control.

  14. Petri net transformations for business processes : a survey

    NARCIS (Netherlands)

    Lohmann, N.; Verbeek, H.M.W.; Dijkman, R.M.; Jensen, K.; Aalst, van der W.M.P.

    2009-01-01

    In Process-Aware Information Systems, business processes are often modeled in an explicit way. Roughly speaking, the available business process modeling languages can be divided into two groups.Languages from the first group are preferred by academic people but shunned by business people, and

  15. Ad-Hoc Business Processes in Web Services

    NARCIS (Netherlands)

    Wombacher, Andreas; Mahleko, Bendick

    Web service technologies promise to facilitate collaboration among business partners by helping potential business partners find one another and integrate their business processes to do business. Daunting challenges however exist before the full potential of Web services can be realized. Indexing

  16. The Conceptual Framework for Business Process Innovation

    DEFF Research Database (Denmark)

    Møller, Charles

    This paper proposes a research program on Business Process Innovation: Towards Global Supply Chain Intelligence. Few words are more ubiquitous in business or society today than "innovation". This reflects that businesses are striving for ways to survive and thrive in an increasingly complex...... and connected world (IBM 2006). Most industrial supply chains today are globally scattered and nearly all organizations rely on their Enterprise Information Systems (ES) for integration and coordination of their activities. In this context innovation inevitably is driven by advanced information technology....... Organizations today are required not only to operate effective business processes but they also need to accommodate to changing business conditions at an increasing rate. Consequently the ability to develop and implement new processes driven by the Enterprise Information Systems is a central competence in most...

  17. Business process transformation

    CERN Document Server

    Grover, Varun

    2015-01-01

    Featuring contributions from prominent thinkers and researchers, this volume in the ""Advances in Management Information Systems"" series provides a rich set of conceptual, empirical, and introspective studies that epitomize fundamental knowledge in the area of Business Process Transformation. Processes are interpreted broadly to include operational and managerial processes within and between organizations, as well as those involved in knowledge generation. Transformation includes radical and incremental change, its conduct, management, and outcome. The editors and contributing authors pay clo

  18. Business process management and IT management: The missing integration

    DEFF Research Database (Denmark)

    Rahimi, Fatemeh; Møller, Charles; Hvam, Lars

    2016-01-01

    of IT on process innovations, the association between business process management and IT management is under-explored. Drawing on a literature analysis of the capabilities of business process and IT governance frameworks and findings from a case study, we propose the need for horizontal integration between the two......The importance of business processes and the centrality of IT to contemporary organizations' performance calls for a specific focus on business process management and IT management. Despite the wide scope of business process management covering both business and IT domains, and the profound impact...... management functions to enable strategic and operational business - IT alignment. We further argue that the role of IT in an organization influences the direction of integration between the two functions and thus the choice of integration mechanisms. Using case study findings, we propose...

  19. Effect of Linked Rules on Business Process Model Understanding

    DEFF Research Database (Denmark)

    Wang, Wei; Indulska, Marta; Sadiq, Shazia

    2017-01-01

    Business process models are widely used in organizations by information systems analysts to represent complex business requirements and by business users to understand business operations and constraints. This understanding is extracted from graphical process models as well as business rules. Prior...

  20. Aspect-Oriented Business Process Modeling with AO4BPMN

    Science.gov (United States)

    Charfi, Anis; Müller, Heiko; Mezini, Mira

    Many crosscutting concerns in business processes need to be addressed already at the business process modeling level such as compliance, auditing, billing, and separation of duties. However, existing business process modeling languages including OMG's Business Process Modeling Notation (BPMN) lack appropriate means for expressing such concerns in a modular way. In this paper, we motivate the need for aspect-oriented concepts in business process modeling languages and propose an aspect-oriented extension to BPMN called AO4BPMN. We also present a graphical editor supporting that extension.

  1. Continuous Correctness of Business Processes Against Process Interference

    NARCIS (Netherlands)

    van Beest, Nick; Bucur, Doina

    2013-01-01

    In distributed business process support environments, process interference from multiple stakeholders may cause erroneous process outcomes. Existing solutions to detect and correct interference at runtime employ formal verification and the automatic generation of intervention processes at runtime.

  2. Method for Business Process Management System Selection

    NARCIS (Netherlands)

    Thijs van de Westelaken; Bas Terwee; Pascal Ravesteijn

    2013-01-01

    In recent years business process management (BPM) and specifically information systems that support the analysis, design and execution of processes (also called business process management systems (BPMS)) are getting more attention. This has lead to an increase in research on BPM and BPMS. However

  3. A core ontology for business process analysis

    NARCIS (Netherlands)

    Pedrinaci, C.; Domingue, J.; Alves De Medeiros, A.K.; Bechhofer, S.; Hauswirth, M.; Hoffmann, J.; Koubarakis, M.

    2008-01-01

    Business Process Management (BPM) aims at supporting the whole life-cycle necessary to deploy and maintain business processes in organisations. An important step of the BPM life-cycle is the analysis of the processes deployed in companies. However, the degree of automation currently achieved cannot

  4. A FRAMEWORK FOR CLASSIFYING MISFITS BETWEEN ENTERPRISE RESOURCE PLANNING (ERP SYSTEMS AND BUSINESS STRATEGIES

    Directory of Open Access Journals (Sweden)

    Rosnah Idrus

    2011-07-01

    Full Text Available Enterprise resource planning (ERP is a broad set of activities that is supported by multi- module application software that helps manufacturers or other businesses manage their activities. ERP is more than a software package; it includes the efforts and activities to integrate internal and external management information, business process automation and reengineering, and organisation structure streamlining. Thus, ERP eventually leads to an efficient and competitive business. Despite the prominence of ERP systems, approximately three-quarters of ERP projects are deemed as failures. Most failures are attributed to the misfit between pre-loaded business models in the ERP system and business requirements in the real world. This paper introduces a framework to classify ERP misfits into logical categories that provide insights for solution derivation. Subsequently, the classification methods are applied to a case study. Practitioners can use the misfit classification method to derive corresponding actions as solutions for ERP misfits based on their nature or specificity. In addition, the theoretical contribution of the ERP misfit problem is explored to provide information for researchers to determine appropriate theories and concepts explaining this domain.

  5. Spatial confidentiality and GIS: re-engineering mortality locations from published maps about Hurricane Katrina

    Directory of Open Access Journals (Sweden)

    Leitner Michael

    2006-10-01

    Full Text Available Abstract Background Geographic Information Systems (GIS can provide valuable insight into patterns of human activity. Online spatial display applications, such as Google Earth, can democratise this information by disseminating it to the general public. Although this is a generally positive advance for society, there is a legitimate concern involving the disclosure of confidential information through spatial display. Although guidelines exist for aggregated data, little has been written concerning the display of point level information. The concern is that a map containing points representing cases of cancer or an infectious disease, could be re-engineered back to identify an actual residence. This risk is investigated using point mortality locations from Hurricane Katrina re-engineered from a map published in the Baton Rouge Advocate newspaper, and a field team validating these residences using search and rescue building markings. Results We show that the residence of an individual, visualized as a generalized point covering approximately one and half city blocks on a map, can be re-engineered back to identify the actual house location, or at least a close neighbour, even if the map contains little spatial reference information. The degree of re-engineering success is also shown to depend on the urban characteristic of the neighborhood. Conclusion The results in this paper suggest a need to re-evaluate current guidelines for the display of point (address level data. Examples of other point maps displaying health data extracted from the academic literature are presented where a similar re-engineering approach might cause concern with respect to violating confidentiality. More research is also needed into the role urban structure plays in the accuracy of re-engineering. We suggest that health and spatial scientists should be proactive and suggest a series of point level spatial confidentiality guidelines before governmental decisions are made

  6. Spatial confidentiality and GIS: re-engineering mortality locations from published maps about Hurricane Katrina.

    Science.gov (United States)

    Curtis, Andrew J; Mills, Jacqueline W; Leitner, Michael

    2006-10-10

    Geographic Information Systems (GIS) can provide valuable insight into patterns of human activity. Online spatial display applications, such as Google Earth, can democratise this information by disseminating it to the general public. Although this is a generally positive advance for society, there is a legitimate concern involving the disclosure of confidential information through spatial display. Although guidelines exist for aggregated data, little has been written concerning the display of point level information. The concern is that a map containing points representing cases of cancer or an infectious disease, could be re-engineered back to identify an actual residence. This risk is investigated using point mortality locations from Hurricane Katrina re-engineered from a map published in the Baton Rouge Advocate newspaper, and a field team validating these residences using search and rescue building markings. We show that the residence of an individual, visualized as a generalized point covering approximately one and half city blocks on a map, can be re-engineered back to identify the actual house location, or at least a close neighbour, even if the map contains little spatial reference information. The degree of re-engineering success is also shown to depend on the urban characteristic of the neighborhood. The results in this paper suggest a need to re-evaluate current guidelines for the display of point (address level) data. Examples of other point maps displaying health data extracted from the academic literature are presented where a similar re-engineering approach might cause concern with respect to violating confidentiality. More research is also needed into the role urban structure plays in the accuracy of re-engineering. We suggest that health and spatial scientists should be proactive and suggest a series of point level spatial confidentiality guidelines before governmental decisions are made which may be reactionary toward the threat of revealing

  7. Conjoint Management of Business Processes and Information Technologies

    DEFF Research Database (Denmark)

    Siurdyban, Artur

    and improve business processes. As a consequence, there is a growing need to address managerial aspects of the relationships between information technologies and business processes. The aim of this PhD study is to investigate how the practice of conjoint management of business processes and information...... technologies can be supported and improved. The study is organized into five research papers and this summary. Each paper addresses a different aspect of conjoint management of business processes and information technologies, i.e. problem development and managerial practices on software...... and information technologies in a project environment. It states that both elements are intrinsically related and should be designed and considered together. The second case examines the relationships between information technology management and business process management. It discusses the multi-faceted role...

  8. Business process of reputation management of food industry enterprises

    Directory of Open Access Journals (Sweden)

    Derevianko Olena. H.

    2014-01-01

    Full Text Available The goal of the article is development of the methodical base of reputation management directed at formalisation of theoretical provisions and explanation how to organise reputation management at food industry enterprises. The article shows prospectiveness of use of the Business Process Management concept in reputation management. Using the diagram of the Reputation Management business process environment the article shows its key participants (suppliers and clients of the business process and identifies their place in formation of the enterprise reputation. It also shows that the reputation management should be considered a business process of the highest level of management. Construction of the flow structure of the Reputation Management business process allows uncovering the logic of interrelation of inlets and outlets within the framework of the specified main stages of the business process: assessment of the current state of reputation, collection of information about stakeholders, identification of PR strategy goals, planning of necessary resources, realisation of the PR strategy, assessment of efficiency and process monitoring. The article offers the flow, functional and organisational structures of the Reputation Management business process for food industry enterprises. Moreover, justification of functional and organisational structures of the Reputation Management business process gives a possibility to distribute functions of reputation management between specific executors and establish responsibility for each stage of the business process.

  9. Business process simulation

    NARCIS (Netherlands)

    Aalst, van der W.M.P.; Nakatumba, J.; Rozinat, A.; Russell, N.C.; Brocke, vom J.; Rosemann, M.

    2010-01-01

    Although simulation is typically considered as relevant and highly applicable, in reality the use of simulation is limited. Many organizations have tried to use simulation to analyze their business processes at some stage. However, few are using simulation in a structured and effective manner. This

  10. Conceptual Framework of Business Process Reengineering for Civil ...

    African Journals Online (AJOL)

    Tesfaye Deb

    Since 2004, based on the general direction of the Ministry of. Capacity Building, most ..... information asymmetry where as a flat organizational structure minimizes ..... cycle times to convert the input into output, the type of equipment used in the ...

  11. An Aspect-Oriented Framework for Business Process Improvement

    Science.gov (United States)

    Pourshahid, Alireza; Mussbacher, Gunter; Amyot, Daniel; Weiss, Michael

    Recently, many organizations invested in Business Process Management Systems (BPMSs) in order to automate and monitor their processes. Business Activity Monitoring is one of the essential modules of a BPMS as it provides the core monitoring capabilities. Although the natural step after process monitoring is process improvement, most of the existing systems do not provide the means to help users with the improvement step. In this paper, we address this issue by proposing an aspect-oriented framework that allows the impact of changes to business processes to be explored with what-if scenarios based on the most appropriate process redesign patterns among several possibilities. As the four cornerstones of a BPMS are process, goal, performance and validation views, these views need to be aligned automatically by any approach that intends to support automated improvement of business processes. Our framework therefore provides means to reflect process changes also in the other views of the business process. A health care case study presented as a proof of concept suggests that this novel approach is feasible.

  12. Business Process Modeling Notation - An Overview

    Directory of Open Access Journals (Sweden)

    Alexandra Fortiş

    2006-01-01

    Full Text Available BPMN represents an industrial standard created to offer a common and user friendly notation to all the participants to a business process. The present paper aims to briefly present the main features of this notation as well as an interpretation of some of the main patterns characterizing a business process modeled by the working fluxes.

  13. NPTool: Towards Scalability and Reliability of Business Process Management

    Science.gov (United States)

    Braghetto, Kelly Rosa; Ferreira, João Eduardo; Pu, Calton

    Currently one important challenge in business process management is provide at the same time scalability and reliability of business process executions. This difficulty becomes more accentuated when the execution control assumes complex countless business processes. This work presents NavigationPlanTool (NPTool), a tool to control the execution of business processes. NPTool is supported by Navigation Plan Definition Language (NPDL), a language for business processes specification that uses process algebra as formal foundation. NPTool implements the NPDL language as a SQL extension. The main contribution of this paper is a description of the NPTool showing how the process algebra features combined with a relational database model can be used to provide a scalable and reliable control in the execution of business processes. The next steps of NPTool include reuse of control-flow patterns and support to data flow management.

  14. The Management-Business Process: Cultural Considerations.

    Science.gov (United States)

    Ruiz, Reynaldo

    The effect of culture on the business management process in a Hispanic setting is explored for the benefit of persons in business in Latin America or with Hispanic groups in the United States. Understanding of cultural differences is important for business managers who work with Spanish speaking employees or clients because of the wide-ranging and…

  15. Business process modeling in the cloud

    OpenAIRE

    Yarahmadi, Aziz

    2014-01-01

    In this study, I have defined the first steps of creating a methodological framework to implement a cloud business application. The term 'cloud' here refers to applying the processing power of a network of computing tools to business solutions in order to move on from legacy systems. I have introduced the hardware and software requirements of cloud computing in business and the procedure by which the business needs will be found, analyzed and recorded as a decision making system. But first we...

  16. Runtime Logistic Process Orchestration Based on Business Transaction Choreography

    NARCIS (Netherlands)

    Hofman, W.J.

    2013-01-01

    Today logistic systems are business document based, e.g. processing ship manifest, load lists, declarations, and shipping instructions. Business processes are organized in handling these business documents in the context of framework contracts with business partners. Implementations of new

  17. The Integrated Use of Enterprise and System Dynamics Modelling Techniques in Support of Business Decisions

    Directory of Open Access Journals (Sweden)

    K. Agyapong-Kodua

    2012-01-01

    Full Text Available Enterprise modelling techniques support business process (reengineering by capturing existing processes and based on perceived outputs, support the design of future process models capable of meeting enterprise requirements. System dynamics modelling tools on the other hand are used extensively for policy analysis and modelling aspects of dynamics which impact on businesses. In this paper, the use of enterprise and system dynamics modelling techniques has been integrated to facilitate qualitative and quantitative reasoning about the structures and behaviours of processes and resource systems used by a Manufacturing Enterprise during the production of composite bearings. The case study testing reported has led to the specification of a new modelling methodology for analysing and managing dynamics and complexities in production systems. This methodology is based on a systematic transformation process, which synergises the use of a selection of public domain enterprise modelling, causal loop and continuous simulation modelling techniques. The success of the modelling process defined relies on the creation of useful CIMOSA process models which are then converted to causal loops. The causal loop models are then structured and translated to equivalent dynamic simulation models using the proprietary continuous simulation modelling tool iThink.

  18. Towards emergence phenomenon in business process management

    Directory of Open Access Journals (Sweden)

    Koryl Maciej

    2017-06-01

    Full Text Available A standard solution regarding business process management automation in enterprises is the use of workflow management systems working by the Rule-Based Reasoning approach. In such systems, the process model which is designed entirely before the implementation has to meet all needs deriving from business activity of the organization. In practice, it means that great limitations arise in process control abilities, especially in the dynamic business environment. Therefore, new kinds of workflow systems may help which typically work in more agile way e.g. following the Case-Based Reasoning approach. The paper shows another possible solution – the use of emergence theory which indicates among other conditions required to fulfill stimulation of the system (for example the business environment to run grass-roots processes that lead to arising of new more sophisticated organizing forms. The paper also points the using opportunity of such techniques as the processing of complex events to fulfill key conditions pointed by the emergence theory.

  19. Aligning Business Process Quality and Information System Quality

    OpenAIRE

    Heinrich, Robert

    2013-01-01

    Business processes and information systems mutually affect each other in non-trivial ways. Frequently, the business process design and the information system design are not well aligned. This means that business processes are designed without taking the information system impact into account, and vice versa. Missing alignment at design time often results in quality problems at runtime, such as large response times of information systems, large process execution times, overloaded information s...

  20. The Impact of the Dimensions of the Administrative Decision Support Systems on the Re-engineering of the Systems of the Palestinian universities in Gaza Strip from the Employees’ Perspective

    Directory of Open Access Journals (Sweden)

    Mazen Jehad I. Al Shobaki

    2017-08-01

    Full Text Available This study aimed to identify the impact of the dimensions of the administrative decision support systems on the re-engineering of the systems of the Palestinian universities in Gaza Strip from the standpoint of employees. A descriptive approach was used through which a questionnaire was developed and distributed to a stratified random sample. (500 questionnaires were distributed and (449 were returned, with (89.8% response rate. The study revealed these results: There was an effect for the potentials (physical, human, technical, and organizational design available for the decision support systems and re-engineering of the systems in the Palestinian higher education institutions in Gaza Strip.There were significant differences between the assessment means of the study sample about the impact of decision support systems to re-engineer the systems in the Palestinian higher education institutions in Gaza Strip due to the gender variable in favor of males. There also differences due to the name of the university variable in favor of the Islamic University, Al Azhar University, Al Aqsa University, respectively. It was recommended that Palestinian higher education institutions which intend to start re-engineering the systems should be encouraged immediately start the process. These institutions should also develop the infrastructure of the decisions support systems when re-engineering their operations. Keywords: Decision support systems, Re-engineering, Palestinian higher education institutions.

  1. Organizational agility key factors for dynamic business process management

    OpenAIRE

    Triaa , Wafa; Gzara , Lilia; Verjus , Hervé

    2016-01-01

    International audience; For several years, Business Process Management (BPM) is recognized as a holistic management approach that promotes business effectiveness and efficiency. Increasingly, corporates find themselves, operating in business environments filled with unpredictable, complex and continuous change. Driven by these dynamic competitive conditions, they look for a dynamic management of their business processes to maintain their processes performance. To be competitive, companies hav...

  2. Business process model repositories : framework and survey

    NARCIS (Netherlands)

    Yan, Z.; Dijkman, R.M.; Grefen, P.W.P.J.

    2009-01-01

    Large organizations often run hundreds or even thousands of business processes. Managing such large collections of business processes is a challenging task. Intelligent software can assist in that task by providing common repository functions such as storage, search and version management. They can

  3. A framework for business process model repositories

    NARCIS (Netherlands)

    Yan, Z.; Grefen, P.W.P.J.; Muehlen, zur M.; Su, J.

    2010-01-01

    Large organizations often run hundreds or even thousands of business processes. Managing such large collections of business processes is a challenging task. Intelligent software can assist in that task by providing common repository functions such as storage, search and version management. They can

  4. REALIZING BUSINESS PROCESS MANAGEMENT BY HELP OF A PROCESS MAPPING DATABASE TOOL

    CERN Document Server

    Vergili, Ceren

    2016-01-01

    In a typical business sector, processes are the building blocks of the achievement. A considerable percentage of the processes are consisting of business processes. This fact is bringing the fact that business sectors are in need of a management discipline. Business Process Management (BPM) is a discipline that combines modelling, automation, execution, control, measurement, and optimization of process by considering enterprise goals, spanning systems, employees, customers, and partners. CERN’s EN – HE – HM section desires to apply the BPM discipline appropriately for improving their necessary technical, administrative and managerial actions to supply appropriate CERN industrial transport, handling and lifting equipment and to maintain it. For this reason, a Process Mapping Database Tool is created to develop a common understanding about how the section members can visualize their processes, agree on quality standards and on how to improve. It provides a management support by establishing Process Charts...

  5. Enhancing Student Learning of Enterprise Integration and Business Process Orientation through an ERP Business Simulation Game

    Science.gov (United States)

    Seethamraju, Ravi

    2011-01-01

    The sophistication of the integrated world of work and increased recognition of business processes as critical corporate assets require graduates to develop "process orientation" and an "integrated view" of business. Responding to these dynamic changes in business organizations, business schools are also continuing to modify…

  6. Modeling interdependencies between business and communication processes in hospitals.

    Science.gov (United States)

    Brigl, Birgit; Wendt, Thomas; Winter, Alfred

    2003-01-01

    The optimization and redesign of business processes in hospitals is an important challenge for the hospital information management who has to design and implement a suitable HIS architecture. Nevertheless, there are no tools available specializing in modeling information-driven business processes and the consequences on the communication between information processing, tools. Therefore, we will present an approach which facilitates the representation and analysis of business processes and resulting communication processes between application components and their interdependencies. This approach aims not only to visualize those processes, but to also to evaluate if there are weaknesses concerning the information processing infrastructure which hinder the smooth implementation of the business processes.

  7. Business process simulation - tool survey

    NARCIS (Netherlands)

    Jansen-Vullers, M.H.; Netjes, M.; Jensen, K.

    2006-01-01

    In the nineties, more and more attention was raised for process oriented analysis of the performance of companies. Nowadays, many process aware information systems are implemented (e.g., workflow management systems) and business processes are evaluated and redesigned. The discipline related to this

  8. Event processing for business organizing the real-time enterprise

    CERN Document Server

    Luckham, David C

    2011-01-01

    Find out how Events Processing (EP) works and how it can workfor you Business Event Processing: An Introduction and StrategyGuide thoroughly describes what EP is, how to use it, and howit relates to other popular information technology architecturessuch as Service Oriented Architecture. Explains how sense and response architectures are being appliedwith tremendous results to businesses throughout the world andshows businesses how they can get started implementing EPShows how to choose business event processing technology tosuit your specific business needs and how to keep costs of adoptingit

  9. When cognitive biases lead to business process management issues

    NARCIS (Netherlands)

    Razavian, M.; Turetken, O.; Vanderfeesten, I.T.P.; Dumas, M.; Fantinato, M.

    2017-01-01

    There is a broad consensus that design decision making is important for Business Process Management success. Despite many business process design approaches and practices that are available, the quality of business process analysis and design relies heavily on human factors. Some of these factors

  10. A value-Oriented Approach to E-business Process Design

    NARCIS (Netherlands)

    Eder, J.; Gordijn, Jaap; Wieringa, Roelf J.; Missikoff, M.

    Innovative e-commerce ideas have often floundered on an inadequate analysis of the expenses and benefits of the idea and an inadequate integration of the required e-business processes with other business processes. We present a requirements analysis and business process design approach that focuses

  11. Yes! The Business Department Teaches Data Processing

    Science.gov (United States)

    Nord, Daryl; Seymour, Tom

    1978-01-01

    After a brief discussion of the history and current status of business data processing versus computer science, this article focuses on the characteristics of a business data processing curriculum as compared to a computer science curriculum, including distinctions between the FORTRAN and COBOL programming languages. (SH)

  12. Supply chain process collaboration and Internet utilization: an international perspective of business to business relationships

    Directory of Open Access Journals (Sweden)

    Marcos Paulo Valadares de Oliveira

    2015-01-01

    Full Text Available This paper compiles the findings of an international study which primary objective was to investigate the relationships between Internet utilization in business-to-business relationships, collaborative efforts and their impact over supplier and customer-oriented processes performance. It highlights the Internet as an important enhancer of collaboration in supply chains and addresses the effects of such efforts on companies’ overall performance. As a conclusive-descriptive and quantitative study, data from a survey of 788 companies from the USA, China, Canada, United Kingdom, and Brazil were analyzed with the use of descriptive statistics, reliability evaluation of the research model’s internal scales, path analysis and structural equation modeling to evaluate supply chain processes collaboration, both up- and down-stream. Internet utilization in supplier and customer-oriented processes was found positively related to collaborative practices in business-to-business relationships. Collaborative practices in supplier and customer-oriented processes, in turn, showed potential effects on performance. Also, supplier-oriented processes performance was found positively associated with customer-oriented process performance. Both internet use and collaborative practices are even more important in a high-context country like Brazil. The paper helps clarify the impact of internet use on business-to-business collaborative relationships. In this sense, practitioners can take this impact to redraw the organizational landscape and business processes amongst supply chain participants.

  13. Biocybrid systems and the re-engineering of life

    Science.gov (United States)

    Domingues, Diana; Ferreira da Rocha, Adson; Hamdan, Camila; Augusto, Leci; Miosso, Cristiano Jacques

    2011-03-01

    The reengineering of life expanded by perceptual experiences in the sense of presence in Virtual Reality and Augmented Reality is the theme of our investigation in collaborative practices confirming the artistś creativity close to the inventivity of scientists and mutual capacity for the generation of biocybrid systems. We consider the enactive bodily interfaces for human existence being co-located in the continuum and symbiotic zone between body and flesh - cyberspace and data - and the hybrid properties of physical world. That continuum generates a biocybrid zone (Bio+cyber+hybrid) and the life is reinvented. Results reaffirm the creative reality of coupled body and mutual influences with environment information, enhancing James Gibson's ecological perception theory. The ecosystem life in its dynamical relations between human, animal, plants, landscapes, urban life and objects, bring questions and challenges for artworks and the reengineering of life discussed in our artworks in technoscience. Finally, we describe an implementation in which the immersion experience is enhanced by the datavisualization of biological audio signals and by using wearable miniaturized devices for biofeedback.

  14. Adaptive Soa Stack-Based Business Process Monitoring Platform

    Directory of Open Access Journals (Sweden)

    Przemysław Dadel

    2014-01-01

    Full Text Available Executable business processes that formally describe company activities are well placed in the SOA environment as they allow for declarative organization of high-level system logic.However, for both technical and non-technical users, to fully benet from that element of abstractionappropriate business process monitoring systems are required and existing solutions remain unsatisfactory.The paper discusses the problem of business process monitoring in the context of the service orientation paradigm in order to propose an architectural solution and provide implementation of a system for business process monitoring that alleviates the shortcomings of the existing solutions.Various platforms are investigated to obtain a broader view of the monitoring problem and to gather functional and non-functional requirements. These requirements constitute input forthe further analysis and the system design. The monitoring software is then implemented and evaluated according to the specied criteria.An extensible business process monitoring system was designed and built on top of OSGiMM - a dynamic, event-driven, congurable communications layer that provides real-time monitoring capabilities for various types of resources. The system was tested against the stated functional requirements and its implementation provides a starting point for the further work.It is concluded that providing a uniform business process monitoring solution that satises a wide range of users and business process platform vendors is a dicult endeavor. It is furthermore reasoned that only an extensible, open-source, monitoring platform built on top of a scalablecommunication core has a chance to address all the stated and future requirements.

  15. Discovery and analysis of e-mail-driven business processes

    NARCIS (Netherlands)

    Stuit, Marco; Wortmann, Hans

    E-mail is used as the primary tool for business communication and collaboration. This paper presents a novel e-mail interaction mining method to discover and analyze e-mail-driven business processes. An e-mail-driven business process is perceived as a human collaboration process that consists of

  16. Developing cloud-based Business Process Management (BPM): a survey

    Science.gov (United States)

    Mercia; Gunawan, W.; Fajar, A. N.; Alianto, H.; Inayatulloh

    2018-03-01

    In today’s highly competitive business environment, modern enterprises are dealing difficulties to cut unnecessary costs, eliminate wastes and delivery huge benefits for the organization. Companies are increasingly turning to a more flexible IT environment to help them realize this goal. For this reason, the article applies cloud based Business Process Management (BPM) that enables to focus on modeling, monitoring and process management. Cloud based BPM consists of business processes, business information and IT resources, which help build real-time intelligence systems, based on business management and cloud technology. Cloud computing is a paradigm that involves procuring dynamically measurable resources over the internet as an IT resource service. Cloud based BPM service enables to address common problems faced by traditional BPM, especially in promoting flexibility, event-driven business process to exploit opportunities in the marketplace.

  17. General Process for Business Idea Generation

    OpenAIRE

    Halinen, Anu

    2017-01-01

    This thesis presents a process for generating ideas with the intent to propagate new business within a micro-company. Utilizing this newly proposed process, generation of new ideas will be initiated allowing for subsequent business plans to be implemented to grow the existing customer base. Cloudberrywind is a family-owned and family-operated micro company in the Finnish region that offers information technology consulting services and support for project management to improve company efficie...

  18. Experiences and Comparison Study of EPC & UML For Business Process & IS Modeling

    OpenAIRE

    Md. Rashedul Islam; Md. Rofiqul Islam; Md. Shariful Alam; Md. Shafiul Azam

    2011-01-01

    Business process modeling is an approach by which we can analyze and integrate the business process. Using the Business Process Modeling we can represent the current and future process of a business/organization/enterprise. The business process modeling is a prerequisite and essential implementing a business or making any automation system. In this paper, we present our experience in a Business Process Modeling for organization. This paper presents detailed description about business process ...

  19. USING THE BUSINESS MODEL CANVAS TO IMPROVE INVESTMENT PROCESSES

    DEFF Research Database (Denmark)

    Sort, Jesper Chrautwald; Nielsen, Christian

    2017-01-01

    and the business angels did not fully agree on the value proposition of the investment opportunity. Practical implications — The findings show that entrepreneurs who market their business cases to investors obtain better feedback and a higher chance of funding using the business model canvas. Implications...... of this paper also relate to the preparation of the entrepreneurs and that matchmakers between entrepreneurs and investors can use the business model canvas to facilitate such processes. Originality/value — This paper contributes to both the theory of the investment process as well as the application......Purpose — This paper investigates how entrepreneurs market their business opportunities towards business angels in the investment process. This is achieved by introducing the Business Model Canvas as a mitigating framework to help entrepreneurs in communicating and structuring the information...

  20. Knowledge Management Barriers Identification for the Four Kinds of Business Processes

    Directory of Open Access Journals (Sweden)

    Mina Ranjbar Fard

    2013-03-01

    Full Text Available This paper presents an appropriate categorization of business processes in order to study the different aspects of knowledge management for each kind of business processes. In this categorization, business processes are classified into the four categories including work-flow oriented, decision oriented, information oriented and motivation oriented. Then, the special attributes and knowledge management barriers for each kind of business processes are discussed. Findings from the literature led to some hypotheses about the most important knowledge management barriers in the four different kinds of business processes. Tentative theory has improved through two case studies for a work-flow oriented business process and a decision oriented business process. Research findings help managers to have process perspective in implementing KM initiatives and remove the most important barriers of KM regarding the type of the considered business processes. Improving the hypotheses related to the information oriented and collaborate oriented business processes through case study in their instance processes and also testing the introduced hypotheses are good start points for further research in the future.

  1. Business Process Outsourcing

    Directory of Open Access Journals (Sweden)

    Doina FOTACHE

    2006-01-01

    Full Text Available Business Process Outsourcing (BPO is gaining widespread acceptance throughout the US, Europe, South America and Asia Pacific as the top executives of leading multinationals turn to outsourcing as a strategic management tool for improving corporate performance, profitability and shareholder value. BPO started to emerge a few years ago as follow-on to IT outsourcing. The concept is not new; BPO is the contracting of a specific business task. Outsourcing focuses on adding value typically to non-core and non-complex activities by buying in best practices and economies of scale. Because reduce costs, focus on core strategic activities and improve customer service, an increasing number of organizations in both the public and the private sector are looking toward BPO as a solution to their needs.

  2. Business Process Re-Engineering Applied to the Air Force Institute of Technology Office of the Registrar, Records Management.

    Science.gov (United States)

    1994-12-01

    and create new ones. An example of this can be seen in the following case study involving the Ford Motor Company (Hammer, 1993:39-41). In the early...executives had an opportunity to observe the operations of Mazda’s accounts payable department. Although Mazda is a smaller organization, the Ford...to reconsider their selection of redesign methodology. Mazda recognized the compelling need to totally restructure the way they did business and

  3. Associating Assertions with Business Processes and Monitoring their Execution

    NARCIS (Netherlands)

    Lazovik, Alexander; Aiello, Marco; Papazoglou, Mike

    2004-01-01

    Business processes that span organizational borders describe the interaction between multiple parties working towards a common objective. They also express business rules that govern the behavior of the process and account for expressing changes reflecting new business objectives and new market

  4. Business Model Process Configurations

    DEFF Research Database (Denmark)

    Taran, Yariv; Nielsen, Christian; Thomsen, Peter

    2015-01-01

    , by developing (inductively) an ontological classification framework, in view of the BM process configurations typology developed. Design/methodology/approach – Given the inconsistencies found in the business model studies (e.g. definitions, configurations, classifications) we adopted the analytical induction...

  5. Business process technology and the cloud : defining a business process cloud platform

    NARCIS (Netherlands)

    Stoitsev, V.; Grefen, P.W.P.J.

    2012-01-01

    The present state of the integration between business process technology and the Cloud is vague and not well defined. Industry research organizations predict that enterprises will be moving in both these directions in the next few years. This will increase the need for a clear integration between

  6. Teaching Business Process Management with Simulation in Graduate Business Programs: An Integrative Approach

    Science.gov (United States)

    Saraswat, Satya Prakash; Anderson, Dennis M.; Chircu, Alina M.

    2014-01-01

    This paper describes the development and evaluation of a graduate level Business Process Management (BPM) course with process modeling and simulation as its integral component, being offered at an accredited business university in the Northeastern U.S. Our approach is similar to that found in other Information Systems (IS) education papers, and…

  7. System of business-processes management at motor-transport enterprise

    OpenAIRE

    Коgut, Y.

    2010-01-01

    The place of the system of business-processes management at motor-transport enterprise in the general system of management of the enterprise has been substantiated. The subsystems of strategic management, business-processes management of strategic orientation and current activity, processes of enterprise functioning management have been marked out. The system of motor-transport enterprise business-processes management has been formed, which, unlike the existing ones, is based on the system-cy...

  8. The RiverFish Approach to Business Process Modeling: Linking Business Steps to Control-Flow Patterns

    Science.gov (United States)

    Zuliane, Devanir; Oikawa, Marcio K.; Malkowski, Simon; Alcazar, José Perez; Ferreira, João Eduardo

    Despite the recent advances in the area of Business Process Management (BPM), today’s business processes have largely been implemented without clearly defined conceptual modeling. This results in growing difficulties for identification, maintenance, and reuse of rules, processes, and control-flow patterns. To mitigate these problems in future implementations, we propose a new approach to business process modeling using conceptual schemas, which represent hierarchies of concepts for rules and processes shared among collaborating information systems. This methodology bridges the gap between conceptual model description and identification of actual control-flow patterns for workflow implementation. We identify modeling guidelines that are characterized by clear phase separation, step-by-step execution, and process building through diagrams and tables. The separation of business process modeling in seven mutually exclusive phases clearly delimits information technology from business expertise. The sequential execution of these phases leads to the step-by-step creation of complex control-flow graphs. The process model is refined through intuitive table and diagram generation in each phase. Not only does the rigorous application of our modeling framework minimize the impact of rule and process changes, but it also facilitates the identification and maintenance of control-flow patterns in BPM-based information system architectures.

  9. Information governance in dynamic networked business process management

    NARCIS (Netherlands)

    Rasouli, M.; Eshuis, H.; Grefen, P.W.P.J.; Trienekens, J.J.M.; Kusters, R.J.

    2016-01-01

    Competition in today’s globalized markets forces organizations to collaborate within dynamic business networks to provide mass-customized integrated solutions for customers. The collaboration within dynamic business networks necessitates forming dynamic networked business processes (DNBPs).

  10. A taxonomy of business processes

    OpenAIRE

    ANGEL ANTONIO DIAZ; Luis Eduardo Solís

    2004-01-01

    This study aims to gain a better understanding of key business processes. The processes of the firm are analyzed, proposing a classification of eight generic intra-organizational processes, and eleven generic inter-organizational processes, as well as criteria for the determination of the criticality of these processes and key performance indicators. Using these criteria critical intra-organizational and inter-organizational processes are identified in sixteen industrial sectors. Through a be...

  11. Designing business rules for mediation : a process towards agent-mediated business coordination

    NARCIS (Netherlands)

    Zhao, Z.; Dignum, M.V.; Dignum, F.P.M.

    2008-01-01

    Business process integration is a very active research area, in which mediation is one of the fundamental architectural choices. Mediators have difficulties to design mediation services that meet the requirements of the different stakeholders. Business rules play an important role in the

  12. Editorial: "Business process intelligence : connecting data and processes"

    NARCIS (Netherlands)

    Aalst, van der W.M.P.; Zhao, J.L.; Wang, H.; Wang, Harry Jiannan

    2015-01-01

    This introduction to the special issue on Business Process Intelligence (BPI) discusses the relation between data and processes. The recent attention for Big Data illustrates that organizations are aware of the potential of the torrents of data generated by today's information systems. However, at

  13. BUSINESS PROCESS MANAGEMENT IN INSURANCE CASE OF JADRANSKO INSURANCE COMPANY

    OpenAIRE

    Sanja Coric; Danijel Bara

    2014-01-01

    Selling insurance products in conditions of today’s modern technological solutions is faced with numerous challenges. Business processes in insurance as well as the results of these business processes are the real interface to policyholders. Modeling and analysis of business process in insurance ensure organizations to focus on the customer and increase the efficiency and quality of work. Managing critical business processes in every single organization, likewise in insurance is a key factor ...

  14. Towards a Framework for the Agile Mining of Business Processes

    NARCIS (Netherlands)

    Weber, Barbara; Reichert, Manfred; Rinderle, Stefanie; Wild, Werner; Bussler, Christoph J.; Haller, Armin

    2006-01-01

    In order to support business processes effectively, their implementation by a process management systems (PMS) must be as close to the real world’s processes as possible. Generally, it is not sufficient to analyze and model a business process only once, and then to handle respective business cases

  15. A Unified Toolset for Business Process Model Formalization

    NARCIS (Netherlands)

    B. Changizi (Behnaz); N. Kokash (Natallia); F. Arbab (Farhad)

    2010-01-01

    htmlabstractIn this paper, we present a toolset to automate the transformation of Business Process Modeling Notation (BPMN), UML Sequence Diagrams, and Business Process Execution Language (BPEL), into their proposed formal semantics expressed in the channel-based coordination language Reo. Such

  16. Influence Business Process On The Quality Of Accounting Information System

    OpenAIRE

    Meiryani; Muhammad Syaifullah

    2015-01-01

    Abstract The purpose of this study was to determine the influence of business process to the quality of the accounting information system. This study aims to examine the influence of business process on the quality of the information system of accounting information system. The study was theoritical research which considered the roles of business process on quality of accounting information system which use secondary data collection. The results showed that the business process have a signifi...

  17. Deferred Action: Theoretical model of process architecture design for emergent business processes

    Directory of Open Access Journals (Sweden)

    Patel, N.V.

    2007-01-01

    Full Text Available E-Business modelling and ebusiness systems development assumes fixed company resources, structures, and business processes. Empirical and theoretical evidence suggests that company resources and structures are emergent rather than fixed. Planning business activity in emergent contexts requires flexible ebusiness models based on better management theories and models . This paper builds and proposes a theoretical model of ebusiness systems capable of catering for emergent factors that affect business processes. Drawing on development of theories of the ‘action and design’class the Theory of Deferred Action is invoked as the base theory for the theoretical model. A theoretical model of flexible process architecture is presented by identifying its core components and their relationships, and then illustrated with exemplar flexible process architectures capable of responding to emergent factors. Managerial implications of the model are considered and the model’s generic applicability is discussed.

  18. Business process model repositories – framework and survey

    NARCIS (Netherlands)

    Yan, Z.; Dijkman, R.M.; Grefen, P.W.P.J.

    2012-01-01

    Context: Large organizations often run hundreds or even thousands of different business processes. Managing such large collections of business process models is a challenging task. Software can assist in performing that task, by supporting common management functions such as storage, search and

  19. UPAYA MENINGKATKAN KEBERHASILAN IMPLEMENTASI ERP UNTUK MEMBANGUN KEUNGGULAN BERSAINGPADA UKM DI JAWA TENGAH

    Directory of Open Access Journals (Sweden)

    Mudiantono .

    2013-01-01

    Full Text Available Enterprise Resource Planning is an integrated software applied in the organization. This study aimed to determine the factors that influence the successful implementation of ERP in Small and Medium Enterprises (SMEs in Central Java to build competitive advantage. The hypothesis were tested by SEM to 107 respondents. Results of data analysis proved that the variable Business Process Reengineering was the most impact. It recommended that small and medium entrepreneurs to learn and consolidate prior efforts to reengineer its business before applying ERP.

  20. Styles in business process modeling: an exploration and a model

    NARCIS (Netherlands)

    Pinggera, J.; Soffer, P.; Fahland, D.; Weidlich, M.; Zugal, S.; Weber, B.; Reijers, H.A.; Mendling, J.

    2015-01-01

    Business process models are an important means to design, analyze, implement, and control business processes. As with every type of conceptual model, a business process model has to meet certain syntactic, semantic, and pragmatic quality requirements to be of value. For many years, such quality

  1. Redesigning business processes : a methodology based on simulation and process mining techniques

    NARCIS (Netherlands)

    Maruster, L.; van Beest, N.R.T.P.

    2009-01-01

    Nowadays, organizations have to adjust their business processes along with the changing environment in order to maintain a competitive advantage. Changing a part of the system to support the business process implies changing the entire system, which leads to complex redesign activities. In this

  2. Business process of reputation management of food industry enterprises

    OpenAIRE

    Derevianko Olena. H.

    2014-01-01

    The goal of the article is development of the methodical base of reputation management directed at formalisation of theoretical provisions and explanation how to organise reputation management at food industry enterprises. The article shows prospectiveness of use of the Business Process Management concept in reputation management. Using the diagram of the Reputation Management business process environment the article shows its key participants (suppliers and clients of the business process) a...

  3. Using Intelligent Agents to Manage Business Processes

    OpenAIRE

    Jennings, N. R.; Faratin, P.; Johnson, M. J.; O'Brien, P.; Wiegand, M. E.

    1996-01-01

    Management of the business process requires pertinent, consistent and up-to-date information gathering and information dissemination. These complex and time consuming tasks prompt organizations to develop an Information Technology system to assist with the management of various aspects of their business processes. Intelligent agents are the strongest solution candidates because of their many advantages, namely: autonomy, social ability, responsiveness and proactiveness. Given these characteri...

  4. Specification and verification of harmonized business-process collaborations

    NARCIS (Netherlands)

    Norta, A.H.; Eshuis, H.

    2010-01-01

    In the area of business-to-business (B2B) collaboration, original equipment manufacturers (OEMs) are confronted with the problem of spending a considerable time and effort on coordinating suppliers across multiple tiers of their supply chains. By supporting inter-organizational business-process

  5. Financial Feasibility of Kerupuk Jari Processing Business in Pasir Utama Village Rambah Hilir District Rokan Hulu Regency (a Case Study Processing Business Kerupuk Jari Mr. Andika)

    OpenAIRE

    Aprilianto, Gatut Sudi

    2016-01-01

    High demand for crackers making business opportunities for cracker processing business, however, in making cracker processing business entrepreneurs typically do not conduct financial records, so it is not known how the expenditure and revenue to the business. This study aims to determine the income and financial feasibility of kerupuk jari processing business. The research was conducted from December 2015 through January 2016. Data collection methods used were interviews with respondents and...

  6. Method for Business Process Management System Selection

    OpenAIRE

    Westelaken, van de, Thijs; Terwee, Bas; Ravesteijn, Pascal

    2013-01-01

    In recent years business process management (BPM) and specifically information systems that support the analysis, design and execution of processes (also called business process management systems (BPMS)) are getting more attention. This has lead to an increase in research on BPM and BPMS. However the research on BPMS is mostly focused on the architecture of the system and how to implement such systems. How to select a BPM system that fits the strategy and goals of a specific organization is ...

  7. Business process compliance management : an integrated proactive approach

    NARCIS (Netherlands)

    Elgammal, A.; Sebahi, S.; Turetken, O.; Hacid, M.-S.; Papazoglou, M.; van den Heuvel, W.; Soliman, K.S.

    2014-01-01

    Today’s enterprises demand a high degree of compliance of business processes to meet regulations, such as Sarbanes-Oxley and Basel I-III. To ensure continuous guaranteed compliance, compliance management should be considered during all phases of the business process lifecycle; from the analysis and

  8. Business Process Aware IS Change Management in SMEs

    Science.gov (United States)

    Makna, Janis

    Changes in the business process usually require changes in the computer supported information system and, vice versa, changes in the information system almost always cause at least some changes in the business process. In many situations it is not even possible to detect which of those changes are causes and which of them are effects. Nevertheless, it is possible to identify a set of changes that usually happen when one of the elements of the set changes its state. These sets of changes may be used as patterns for situation analysis to anticipate full range of activities to be performed to get the business process and/or information system back to the stable state after it is lost because of the changes in one of the elements. Knowledge about the change pattern gives an opportunity to manage changes of information systems even if business process models and information systems architecture are not neatly documented as is the case in many SMEs. Using change patterns it is possible to know whether changes in information systems are to be expected and how changes in information systems activities, data and users will impact different aspects of the business process supported by the information system.

  9. A Model-driven and Service-oriented framework for the business process improvement

    Directory of Open Access Journals (Sweden)

    Andrea Delgado

    2010-07-01

    Full Text Available Business Process Management (BPM importance and benefits for organizations to focus on their business processes is nowadays broadly recognized, as business and technology areas are embracing and adopting the paradigm. The Service Oriented Computing (SOC paradigm bases software development on services to realize business processes. The implementation of business processes as services helps in reducing the gap between these two areas, easing the communication and understanding of business needs. The Model Driven Development (MDD paradigm bases software development in models, metamodels and languages that allow transformation between them. The automatic generation of service models from business process models is a key issue to support the separation of its definition from its technical implementation. In this article, we present MINERVA framework which applies Model Driven Development (MDD and Service Oriented Computing (SOC paradigms to business processes for the continuous business process improvement in organizations, giving support to the stages defined in the business process lifecycle from modeling to evaluation of its execution.

  10. Knowledge management vs business process management in contemporary enterprises

    Directory of Open Access Journals (Sweden)

    Bitkowska Agnieszka

    2016-06-01

    Full Text Available The main objective of this paper is to identify the system of knowledge management in contemporary process organizations in business process perspective, especially with regard to technological and social conditions. Methodology is based on literature analysis and case studies. The integration of knowledge management technologies, concepts and methods into organizational business processes is challenging research issue today. The concepts of knowledge management and business process management should be analyzed jointly in the contemporary enterprises. Despite of the growing interest among researchers and practitioners of the concept of the knowledge management referring to business process management there is a lack of articles in this area. Appropriate approach to the modelling of knowledge management processes, as well as the use of IT tools, and a motivation system are of key importance for the introduction of this solution in organizations.

  11. Influence Business Process On The Quality Of Accounting Information System

    Directory of Open Access Journals (Sweden)

    Meiryani

    2015-01-01

    Full Text Available Abstract The purpose of this study was to determine the influence of business process to the quality of the accounting information system. This study aims to examine the influence of business process on the quality of the information system of accounting information system. The study was theoritical research which considered the roles of business process on quality of accounting information system which use secondary data collection. The results showed that the business process have a significant effect on the quality of accounting information systems.

  12. Modeling styles in business process modeling

    NARCIS (Netherlands)

    Pinggera, J.; Soffer, P.; Zugal, S.; Weber, B.; Weidlich, M.; Fahland, D.; Reijers, H.A.; Mendling, J.; Bider, I.; Halpin, T.; Krogstie, J.; Nurcan, S.; Proper, E.; Schmidt, R.; Soffer, P.; Wrycza, S.

    2012-01-01

    Research on quality issues of business process models has recently begun to explore the process of creating process models. As a consequence, the question arises whether different ways of creating process models exist. In this vein, we observed 115 students engaged in the act of modeling, recording

  13. As Easy as ABC: Re-engineering the Cost Accounting System.

    Science.gov (United States)

    Trussel, John M.; Bitner, Larry N.

    1996-01-01

    To be useful for management decision making, the college or university's cost accounting system must capture and measure improvements. Activity-based costing (ABC), which determines more accurately the full costs of services and products, tracks improvements and should proceed alongside reengineering of institutional accounting. Guidelines are…

  14. Configurable multi-perspective business process models

    NARCIS (Netherlands)

    La Rosa, M.; Dumas, M.; Hofstede, ter A.H.M.; Mendling, J.

    2011-01-01

    A configurable process model provides a consolidated view of a family of business processes. It promotes the reuse of proven practices by providing analysts with a generic modeling artifact from which to derive individual process models. Unfortunately, the scope of existing notations for

  15. A semantic approach for business process model abstraction

    NARCIS (Netherlands)

    Smirnov, S.; Reijers, H.A.; Weske, M.H.; Mouratidis, H.; Rolland, C.

    2011-01-01

    Models of business processes can easily become large and difficult to understand. Abstraction has proven to be an effective means to present a readable, high-level view of a business process model, by showing aggregated activities and leaving out irrelevant details. Yet, it is an open question how

  16. Review af Business Process Reengineering litteraturen fra 1990-98

    DEFF Research Database (Denmark)

    Wit, Camilla Kølsen de

    1998-01-01

    Formålet med papiret er dels at biddrage med et overblik over centrale kilder om BPR, og dels at kommentere udviklingen i litteraturens behandling af hhv. BPR begrebet og BPR projektet. Reviewet er bygget op om en kronologisk tabel, der opsummerer kildernes hovedsynspunkter....

  17. Investigating the success of operational business process management systems

    NARCIS (Netherlands)

    Poelmans, S.; Reijers, H.A.; Recker, J.

    2013-01-01

    Business process management systems (BPMS) belong to a class of enterprise information systems that are characterized by the dependence on explicitly modeled process logic. Through the process logic, it is relatively easy to manage explicitly the routing and allocation of work items along a business

  18. BUSINESS PROCESS MANAGEMENT SYSTEMS TECHNOLOGY COMPONENTS ANALYSIS

    Directory of Open Access Journals (Sweden)

    Andrea Giovanni Spelta

    2007-05-01

    Full Text Available The information technology that supports the implementation of the business process management appproach is called Business Process Management System (BPMS. The main components of the BPMS solution framework are process definition repository, process instances repository, transaction manager, conectors framework, process engine and middleware. In this paper we define and characterize the role and importance of the components of BPMS's framework. The research method adopted was the case study, through the analysis of the implementation of the BPMS solution in an insurance company called Chubb do Brasil. In the case study, the process "Manage Coinsured Events"" is described and characterized, as well as the components of the BPMS solution adopted and implemented by Chubb do Brasil for managing this process.

  19. Redesigning ambulatory care business processes supporting clinical care delivery.

    Science.gov (United States)

    Patterson, C; Sinkewich, M; Short, J; Callas, E

    1997-04-01

    The first step in redesigning the health care delivery process for ambulatory care begins with the patient and the business processes that support the patient. Patient-related business processes include patient access, service documentation, billing, follow-up, collection, and payment. Access is the portal to the clinical delivery and care management process. Service documentation, charge capture, and payment and collection are supporting processes to care delivery. Realigned provider networks now demand realigned patient business services to provide their members/customers/patients with improved service delivery at less cost. Purchaser mandates for cost containment, health maintenance, and enhanced quality of care have created an environment where every aspect of the delivery system, especially ambulatory care, is being judged. Business processes supporting the outpatient are therefore being reexamined for better efficiency and customer satisfaction. Many health care systems have made major investments in their ambulatory care environment, but have pursued traditional supporting business practices--such as multiple access points, lack of integrated patient appointment scheduling and registration, and multiple patient bills. These are areas that are appropriate for redesign efforts--all with the customer's needs and convenience in mind. Similarly, setting unrealistic expectations, underestimating the effort required, and ignoring the human elements of a patient-focused business service redesign effort can sabotage the very sound reasons for executing such an endeavor. Pitfalls can be avoided if a structured methodology, coupled with a change management process, are employed. Deloitte & Touche Consulting Group has been involved in several major efforts, all with ambulatory care settings to assist with the redesign of their business practices to consider the patient as the driver, instead of the institution providing the care.

  20. What is Business Process Management?

    DEFF Research Database (Denmark)

    Møller, Charles; Tan, Rune Domino; Maack, Carsten Jessen

    2007-01-01

    Business Process Management (BPM) is an emerging new field in business. However there is no academically agreed upon conceptual framework. The aim of this paper is to establish a conceptual framework grounded in the recent literature. The purpose of this work is to ensure a better foundation...... for future research and to discussion of the implications of BPM on Enterprise Information Systems (EIS). The starting point of this study is a focused literature review of the BPM concept. This literature review leads to the formulation of a conceptual framework for BPM which is evaluated using...

  1. A Cloud-driven View on Business Process as a Service

    OpenAIRE

    Jörg Domaschka; Frank Griesinger; Daniel Seybold; Stefan Wesner

    2017-01-01

    Cloud computing is the promise to provide flexible IT solutions. This correlates with an increasing demand in flexibility of business processes in companies. However, there is still a huge gap between business and IT management. The evolution of cloud service models tries to bridge this by bringing up fine grained and multi-dimensional service models. One of the new service models is Business Process as a Service (BPaaS), which promises to bridge the gap from business process to c...

  2. A Structural Reliability Business Process Modelling with System Dynamics Simulation

    OpenAIRE

    Lam, C. Y.; Chan, S. L.; Ip, W. H.

    2010-01-01

    Business activity flow analysis enables organizations to manage structured business processes, and can thus help them to improve performance. The six types of business activities identified here (i.e., SOA, SEA, MEA, SPA, MSA and FIA) are correlated and interact with one another, and the decisions from any business activity form feedback loops with previous and succeeding activities, thus allowing the business process to be modelled and simulated. For instance, for any company that is eager t...

  3. Feedback on differences between business processes

    NARCIS (Netherlands)

    Dijkman, R.M.

    2007-01-01

    This paper presents techniques to pinpoint differences between business processes. We say that two processes are different if they are not (completed trace) equivalent. We developed techniques to point out where two processes are different and to explain why they are different. This in contrast to

  4. Transforming Internal Activities of Business Process Models to Services Compositions

    NARCIS (Netherlands)

    Dirgahayu, Teduh; Quartel, Dick; van Sinderen, Marten J.; Mostefaoui, S.K.; Maamar, Z.; Ferreira Pires, L.; Hammoudi, S.; Rinderle-Ma, S.; Sadiq, S.; Schulz, K.

    As a service composition language, BPEL imposes as constraint that a business process model should consist only of activities for interacting with other business processes. BPEL provides limited support for implementing internal activities, i.e. activities that are performed by a single business

  5. A Federated Digital Identity Management Approach for Business Processes

    Science.gov (United States)

    Bertino, Elisa; Ferrini, Rodolfo; Musci, Andrea; Paci, Federica; Steuer, Kevin J.

    Business processes have gained a lot of attention because of the pressing need for integrating existing resources and services to better fulfill customer needs. A key feature of business processes is that they are built from composable services, referred to as component services, that may belong to different domains. In such a context, flexible multi-domain identity management solutions are crucial for increased security and user-convenience. In particular, it is important that during the execution of a business process the component services be able to verify the identity of the client to check that it has the required permissions for accessing the services. To address the problem of multi-domain identity management, we propose a multi-factor identity attribute verification protocol for business processes that assures clients privacy and handles naming heterogeneity.

  6. Benchmarking healthcare logistics processes: a comparative case study of Danish and US hospitals

    DEFF Research Database (Denmark)

    Feibert, Diana Cordes; Andersen, Bjørn; Jacobsen, Peter

    2017-01-01

    Logistics processes in hospitals are vital in the provision of patient care. Improving healthcare logistics processes provides an opportunity for reduced healthcare costs and better support of clinical processes. Hospitals are faced with increasing healthcare costs around the world and improvement...... initiatives prevalent in manufacturing industries such as lean, business process reengineering and benchmarking have seen an increase in use in healthcare. This study investigates how logistics processes in a hospital can be benchmarked to improve process performance. A comparative case study of the bed...... logistics process and the pharmaceutical distribution process was conducted at a Danish and a US hospital. The case study results identified decision criteria for designing efficient and effective healthcare logistics processes. The most important decision criteria were related to quality, security...

  7. A linear time layout algorithm for business process models

    NARCIS (Netherlands)

    Gschwind, T.; Pinggera, J.; Zugal, S.; Reijers, H.A.; Weber, B.

    2014-01-01

    The layout of a business process model influences how easily it can beunderstood. Existing layout features in process modeling tools often rely on graph representations, but do not take the specific properties of business process models into account. In this paper, we propose an algorithm that is

  8. Indexing business processes based on annotated finite state automata

    NARCIS (Netherlands)

    Mahleko, B.; Wombacher, Andreas

    The existing service discovery infrastructure with UDDI as the de facto standard, is limited in that it does not support more complex searching based on matching business processes. Two business processes match if they agree on their simple services, their processing order as well as any mandatory

  9. CIMOSA process classification for business process mapping in non-manufacturing firms: A case study

    Science.gov (United States)

    Latiffianti, Effi; Siswanto, Nurhadi; Wiratno, Stefanus Eko; Saputra, Yudha Andrian

    2017-11-01

    A business process mapping is one important means to enable an enterprise to effectively manage the value chain. One of widely used approaches to classify business process for mapping purpose is Computer Integrated Manufacturing System Open Architecture (CIMOSA). CIMOSA was initially designed for Computer Integrated Manufacturing (CIM) system based enterprises. This paper aims to analyze the use of CIMOSA process classification for business process mapping in the firms that do not fall within the area of CIM. Three firms of different business area that have used CIMOSA process classification were observed: an airline firm, a marketing and trading firm for oil and gas products, and an industrial estate management firm. The result of the research has shown that CIMOSA can be used in non-manufacturing firms with some adjustment. The adjustment includes addition, reduction, or modification of some processes suggested by CIMOSA process classification as evidenced by the case studies.

  10. Enterprise 2.0. : accountability and the necessity for Digital Archiving

    NARCIS (Netherlands)

    van Bussel, Geert-Jan

    2012-01-01

    In the last decade, organizations have re-engineered their business processes and started using standard software solutions. Integration of structured data in relational databases has improved documentation of business transactions and increased data quality. But almost 90% of the information cannot

  11. The Elements of Business Process Change

    African Journals Online (AJOL)

    user

    organization and employees' empowerment recommended in the BPC literature. ... failure, selecting policy directions, and designing effective and efficient program. ... performance management, and business process change that is considered .... the new processes result in dramatic improvements including reduced work.

  12. Exploring the Potential of Dynamic Perspective Taking on Business Processes

    Directory of Open Access Journals (Sweden)

    Florian Krenn

    2016-10-01

    Full Text Available Although many organizations have started to work with business process models in their operational practice, they have not explored the entire potential of intertwining business process modeling with organizational development. Process specifications contain workflows that require execution, in order to achieve business objectives and support business operation effectively. With the advent of Subject-oriented and Social Business Process Management, communication and stakeholder interaction have become novel perspectives on how to design and implement processes. They go beyond formal responsibilities encoded in functional roles, and are not very common across organizational hierarchies. However, stakeholders, including organizational developers and IT specialists, can be supported looking at processes and their execution from either perspective, namely, from a traditional one, focusing on functions and task accomplishment, and from an interactional perspective, focusing on communication among stakeholders and system interactions. The introduced dual-mode workflow execution engine UeberFlow allows considering both perspectives during process runtime, thus, checking operational completeness from either perspective. Stakeholders can start modeling with a perspective they are familiar with and subsequently proceed with the another one by switching dynamically to an alternate mode of execution. The presented meta-model and architecture of such a dual mode support tool enables coupling business process management directly with organizational development.

  13. Matchmaking for business processes based on choreographies

    NARCIS (Netherlands)

    Wombacher, Andreas; Fankhauser, Peter; Mahleko, Bendick; Neuhold, Erich

    Web services have a potential to enhance B2B ecommerce over the Internet by allowing companies and organizations to publish their business processes on service directories where potential trading partners can find them. This can give rise to new business paradigms based on ad-hoc trading relations

  14. Towards an Evaluation Framework for Business Process Integration and Management

    NARCIS (Netherlands)

    Mutschler, B.B.; Reichert, M.U.; Bumiller, J.

    2005-01-01

    Process-awareness in enterprise computing is a must in order to adequately support business processes. Particularly the interoperability of the (process-oriented) business information systems and the management of a company’s process map are difficult to handle. Process-oriented approaches (like

  15. Business Process Design Of An Efficient And Effective Literature Review

    Directory of Open Access Journals (Sweden)

    Sayuthi

    2015-08-01

    Full Text Available The objective of this articleis to design business processesan organization efficiently and effectively. Based on our literature review the design of business processes that is best suitable for an organization belongs to Harrington 1992 namely the concept of Business Process Improvement BPI which is a systematic framework that helps organizations in making significant progress in the implementation of business processes. BPI provides a system that will simplify or streamline business processes to provide an assurance that the internal and external customers of the organization will get a better output. One advantage of BPI concept suggested by Harrington is the continuous improvement whereas the other authorsor experts of BPI have not recognize the idea of continuous improvement. With thisidea the products services offered by organization becomes more innovative.

  16. Trends in business process analysis: from verification to process mining

    NARCIS (Netherlands)

    Aalst, van der W.M.P.; Cardoso, J.; Cordeiro, J.; Filipe, J.

    2007-01-01

    Business process analysis ranges from model verification at design-time to the monitoring of processes at runtime. Much progress has been achieved in process verification. Today we are able to verify the entire reference model of SAP without any problems. Moreover, more and more processes leave

  17. Using BPMN to model Internet of Things behavior within business process

    OpenAIRE

    Dulce Domingos; Francisco Martins

    2017-01-01

    Whereas, traditionally, business processes use the Internet of Things (IoTs) as a distributed source of information, the increase of computational capabilities of IoT devices provides them with the means to also execute parts of the business logic, reducing the amount of exchanged data and central processing. Current approaches based on Business Process Model and Notation (BPMN) already support modelers to define both business processes and IoT devices behavior at the same level of abstractio...

  18. Conceptual framework for the mapping of management process with information technology in a business process.

    Science.gov (United States)

    Rajarathinam, Vetrickarthick; Chellappa, Swarnalatha; Nagarajan, Asha

    2015-01-01

    This study on component framework reveals the importance of management process and technology mapping in a business environment. We defined ERP as a software tool, which has to provide business solution but not necessarily an integration of all the departments. Any business process can be classified as management process, operational process and the supportive process. We have gone through entire management process and were enable to bring influencing components to be mapped with a technology for a business solution. Governance, strategic management, and decision making are thoroughly discussed and the need of mapping these components with the ERP is clearly explained. Also we suggest that implementation of this framework might reduce the ERP failures and especially the ERP misfit was completely rectified.

  19. Visualizing human communication in business process simulations

    Science.gov (United States)

    Groehn, Matti; Jalkanen, Janne; Haho, Paeivi; Nieminen, Marko; Smeds, Riitta

    1999-03-01

    In this paper a description of business process simulation is given. Crucial part in the simulation of business processes is the analysis of social contacts between the participants. We will introduce a tool to collect log data and how this log data can be effectively analyzed using two different kind of methods: discussion flow charts and self-organizing maps. Discussion flow charts revealed the communication patterns and self-organizing maps are a very effective way of clustering the participants into development groups.

  20. AMFIBIA: A Meta-Model for the Integration of Business Process Modelling Aspects

    DEFF Research Database (Denmark)

    Axenath, Björn; Kindler, Ekkart; Rubin, Vladimir

    2007-01-01

    AMFIBIA is a meta-model that formalises the essential aspects and concepts of business processes. Though AMFIBIA is not the first approach to formalising the aspects and concepts of business processes, it is more ambitious in the following respects: Firstly, it is independent from particular...... modelling formalisms of business processes and it is designed in such a way that any formalism for modelling some aspect of a business process can be plugged into AMFIBIA. Therefore, AMFIBIA is formalism-independent. Secondly, it is not biased toward any aspect of business processes; the different aspects...... can be considered and modelled independently of each other. Moreover, AMFIBIA is not restricted to a fixed set of aspects; new aspects of business processes can be easily integrated. Thirdly, AMFIBIA does not only name and relate the concepts of business process modelling, as it is typically done...

  1. Aligning business processes and IT of multiple collaborating organisations

    NARCIS (Netherlands)

    Kassahun, Ayalew

    2017-01-01

    When multiple organisations want to collaborate with one another they have to integrate their business processes. This requires aligning the collaborative business processes and the underlying IT (Information Technology). Realizing the required alignment is, however, not trivial and is the

  2. Optimization of business processes in banks through flexible workflow

    Science.gov (United States)

    Postolache, V.

    2017-08-01

    This article describes an integrated business model of a commercial bank. There are examples of components that go into its composition: wooden models and business processes, strategic goals, organizational structure, system architecture, operational and marketing risk models, etc. The practice has shown that the development and implementation of the integrated business model of the bank significantly increase operating efficiency and its management, ensures organizational and technology stable development. Considering the evolution of business processes in the banking sector, should be analysed their common characteristics. From the author’s point of view, a business process is a set of various activities of a commercial bank in which “Input” is one or more financial and material resources, as a result of this activity and “output” is created by banking product, which is some value to consumer. Using workflow technology, management business process efficiency issue is a matter of managing the integration of resources and sequence of actions aimed at achieving this goal. In turn, it implies management of jobs or functions’ interaction, synchronizing of the assignments periods, reducing delays in the transmission of the results etc. Workflow technology is very important for managers at all levels, as they can use it to easily strengthen the control over what is happening in a particular unit, and in the bank as a whole. The manager is able to plan, to implement rules, to interact within the framework of the company’s procedures and tasks entrusted to the system of the distribution function and execution control, alert on the implementation and issuance of the statistical data on the effectiveness of operating procedures. Development and active use of the integrated bank business model is one of the key success factors that contribute to long-term and stable development of the bank, increase employee efficiency and business processes, implement the

  3. Workflow Patterns for Business Process Modeling

    NARCIS (Netherlands)

    Thom, Lucineia Heloisa; Lochpe, Cirano; Reichert, M.U.

    For its reuse advantages, workflow patterns (e.g., control flow patterns, data patterns, resource patterns) are increasingly attracting the interest of both researchers and vendors. Frequently, business process or workflow models can be assembeled out of a set of recurrent process fragments (or

  4. BUSINESS PROCESSES TRANSFORMATION IN THE METHODOLOGY OF MULTILEVEL FINANCIAL MANAGEMENT

    Directory of Open Access Journals (Sweden)

    Andrey G. Mikheev

    2016-01-01

    Full Text Available The article discusses the application of process approach to financial management. The multilevel financial management methodology is described. It is based on the delegation of the financial management functions in the downstream division of the organization, process automation, transfer of financial resources between units of different levels of the hierarchical structure of the credit institution, the implementation of a financial management mechanism of the process approach, execution of business processes in the computer environment, using the strategic management of the organization by changing the coefficients, which are the parameters of decentralized control mechanism, using the construction of the «fast» financial indicators, taking into account the terms of financial resources transfer transactions and effective transformation of business processes. The article is focused on the credit institution business management through the application of process transformation to transfer funds business processes.

  5. Business Intelligence in Process Control

    Science.gov (United States)

    Kopčeková, Alena; Kopček, Michal; Tanuška, Pavol

    2013-12-01

    The Business Intelligence technology, which represents a strong tool not only for decision making support, but also has a big potential in other fields of application, is discussed in this paper. Necessary fundamental definitions are offered and explained to better understand the basic principles and the role of this technology for company management. Article is logically divided into five main parts. In the first part, there is the definition of the technology and the list of main advantages. In the second part, an overview of the system architecture with the brief description of separate building blocks is presented. Also, the hierarchical nature of the system architecture is shown. The technology life cycle consisting of four steps, which are mutually interconnected into a ring, is described in the third part. In the fourth part, analytical methods incorporated in the online analytical processing and data mining used within the business intelligence as well as the related data mining methodologies are summarised. Also, some typical applications of the above-mentioned particular methods are introduced. In the final part, a proposal of the knowledge discovery system for hierarchical process control is outlined. The focus of this paper is to provide a comprehensive view and to familiarize the reader with the Business Intelligence technology and its utilisation.

  6. Towards Using Reo for Compliance-Aware Business Process Modeling

    Science.gov (United States)

    Arbab, Farhad; Kokash, Natallia; Meng, Sun

    Business process modeling and implementation of process supporting infrastructures are two challenging tasks that are not fully aligned. On the one hand, languages such as Business Process Modeling Notation (BPMN) exist to capture business processes at the level of domain analysis. On the other hand, programming paradigms and technologies such as Service-Oriented Computing (SOC) and web services have emerged to simplify the development of distributed web systems that underly business processes. BPMN is the most recognized language for specifying process workflows at the early design steps. However, it is rather declarative and may lead to the executable models which are incomplete or semantically erroneous. Therefore, an approach for expressing and analyzing BPMN models in a formal setting is required. In this paper we describe how BPMN diagrams can be represented by means of a semantically precise channel-based coordination language called Reo which admits formal analysis using model checking and bisimulation techniques. Moreover, since additional requirements may come from various regulatory/legislative documents, we discuss the opportunities offered by Reo and its mathematical abstractions for expressing process-related constraints such as Quality of Service (QoS) or time-aware conditions on process states.

  7. A systematic literature review of studies on business process modeling quality

    NARCIS (Netherlands)

    Moreno-Montes de Oca, I.; Snoeck, M.; Reijers, H.A.; Rodríguez-Morffi, A.

    2015-01-01

    Context. Business process modeling is an essential part of understanding and redesigning the activities that a typical enterprise uses to achieve its business goals. The quality of a business process model has a significant impact on the development of any enterprise and IT support for that process.

  8. A systematic literature review of studies on business process modeling quality

    NARCIS (Netherlands)

    Moreno-Montes de Oca, I.; Snoeck, M.; Reijers, H.A.; Rodríguez-Morffi, A.

    2015-01-01

    Context: Business process modeling is an essential part of understanding and redesigning the activities that a typical enterprise uses to achieve its business goals. The quality of a business process model has a significant impact on the development of any enterprise and IT support for that process.

  9. Business process model abstraction : a definition, catalog, and survey

    NARCIS (Netherlands)

    Smirnov, S.; Reijers, H.A.; Weske, M.H.; Nugteren, T.

    2012-01-01

    The discipline of business process management aims at capturing, understanding, and improving work in organizations by using process models as central artifacts. Since business-oriented tasks require different information from such models to be highlighted, a range of abstraction techniques has been

  10. On the suitability of BPMN for business process modelling

    NARCIS (Netherlands)

    Wohed, P.; Aalst, van der W.M.P.; Dumas, M.; Hofstede, ter A.H.M.; Russell, N.C.; Dustdar, S.; Fiadeiro, J.L.; Sheth, A.

    2006-01-01

    In this paper we examine the suitability of the Business Process Modelling Notation (BPMN) for business process modelling, using the Workflow Patterns as an evaluation framework. The Workflow Patterns are a collection of patterns developed for assessing control-flow, data and resource capabilities

  11. Business process reporting using process mining, analytic workflows and process cubes : A case study in education

    NARCIS (Netherlands)

    Bolt Iriondo, A.J.; de Leoni, M.; van der Aalst, W.M.P.; Gorissen, P.; Paolo, C.; Stefanie, R.-M.

    2017-01-01

    Business Process Intelligence (BPI) is an emerging topic that has gained popularity in the last decade. It is driven by the need for analysis techniques that allow businesses to understand and improve their processes. One of the most common applications of BPI is reporting, which consists on the

  12. On the Risk Management and Auditing of SOA Based Business Processes

    Science.gov (United States)

    Orriens, Bart; Heuvel, Willem-Jan V./D.; Papazoglou, Mike

    SOA-enabled business processes stretch across many cooperating and coordinated systems, possibly crossing organizational boundaries, and technologies like XML and Web services are used for making system-to-system interactions commonplace. Business processes form the foundation for all organizations, and as such, are impacted by industry regulations. This requires organizations to review their business processes and ensure that they meet the compliance standards set forth in legislation. In this paper we sketch a SOA-based service risk management and auditing methodology including a compliance enforcement and verification system that assures verifiable business process compliance. This is done on the basis of a knowledge-based system that allows integration of internal control systems into business processes conform pre-defined compliance rules, monitor both the normal process behavior and those of the control systems during process execution, and log these behaviors to facilitate retrospective auditing.

  13. Reengineering of Permanent Mould Casting with Lean Manufacturing Methods

    Directory of Open Access Journals (Sweden)

    R. Władysiak

    2007-07-01

    Full Text Available At the work were introduced main areas of production system project of casts produced in permanent moulds, that constitutes reengineering of conventional production system according to Lean Manufacturing (LM methods. New resolution of cooling of dies with water mist was shown to casting of car wheels made from aluminium alloys in low pressure casting process. It was implemented as a part of goal-oriented project in R.H. Alurad Sp.z o.o. in Gorzyce. Its using intensifies solidification and self-cooling of casts shortening the time of casting cycle by the 30%. It was described reorganizing casting stations into multi-machines cells production and the process of their fast tool’s exchange with applying the SMED method. A project of the system was described controlling the production of the foundry with the computer aided light Kanban system. A visualization of the process was shown the production of casts with use the value stream mapping method. They proved that applying casting new method in the technology and LM methods allowed to eliminate down-times, to reduce the level of stocks, to increase the productivity and the flow of the castings production.

  14. Downsizing, reengineering and patient safety: numbers, newness and resultant risk.

    Science.gov (United States)

    Knox, G E; Kelley, M; Hodgson, S; Simpson, K R; Carrier, L; Berry, D

    1999-01-01

    Downsizing and reengineering are facts of life in contemporary healthcare organizations. In most instances, these organizational changes are undertaken in an attempt to increase productivity or cut operational costs with results measured in these terms. Less often considered are potential detrimental effects on patient safety or strategies, which might be used to minimize these risks.

  15. Measuring similarity between business process models

    NARCIS (Netherlands)

    Dongen, van B.F.; Dijkman, R.M.; Mendling, J.

    2007-01-01

    Quality aspects become increasingly important when business process modeling is used in a large-scale enterprise setting. In order to facilitate a storage without redundancy and an efficient retrieval of relevant process models in model databases it is required to develop a theoretical understanding

  16. Technologies for Collaborative Business Process Management

    NARCIS (Netherlands)

    Sadiq, Shazia; Reichert, M.U.; Schulz, Karsten

    Business process management (BPM) has become an extensive area of research with several specialized aspects. BPM is viewed from highly diverse angles ranging from a management strategy to a software system. It is widely acknowledged that process enforcement technologies hold the potential to provide

  17. Repairing business process models as retrieved from source code

    NARCIS (Netherlands)

    Fernández-Ropero, M.; Reijers, H.A.; Pérez-Castillo, R.; Piattini, M.; Nurcan, S.; Proper, H.A.; Soffer, P.; Krogstie, J.; Schmidt, R.; Halpin, T.; Bider, I.

    2013-01-01

    The static analysis of source code has become a feasible solution to obtain underlying business process models from existing information systems. Due to the fact that not all information can be automatically derived from source code (e.g., consider manual activities), such business process models

  18. Modern business process automation : YAWL and its support environment

    NARCIS (Netherlands)

    Hofstede, ter A.H.M.; Aalst, van der W.M.P.; Adams, M.; Russell, N.C.

    2010-01-01

    This book provides a comprehensive treatment of the field of Business Process Management (BPM) with a focus on Business Process Automation. It achieves this by covering a wide range of topics, both introductory and advanced, illustrated through and grounded in the YAWL (Yet Another Workflow

  19. An approach to business process recovery from source code

    NARCIS (Netherlands)

    Pacini, Luiz A.; do Prado, Antonio F.; Lopes de Souza, Wanderley; Ferreira Pires, Luis; Latifi, S.

    2015-01-01

    Over time Business Process has become an asset for organization since it allows managing what happens within their environments. It is possible to automate some activities of the business process using information systems and accordingly decrease the execution time and increase the production. How-

  20. Situational Script Management of Business Processes with Changeable Structure

    OpenAIRE

    Chaliy, Sergey; Chala, Oksana

    2008-01-01

    In the presented work the problem of management business-processes with changeable structure is considered and situational based approach to its decision is offered. The approach is based on situational model of management business-process according to which process is represented as a set of situations. The script defining necessary actions is connected with each situation. Management of process is carried out by means of the rules formalizing functional requirements to processes.

  1. Aktuelles Schlagwort: Business Process Intelligence

    NARCIS (Netherlands)

    Mutschler, B.B.; Reichert, M.U.

    In jüngerer Vergangenheit rückt vermehrt die Erfassung und Analyse von Prozessechtdaten (z.B. zum Start und Ende von Prozessaktivitäten) in den Blickpunkt. Solche Daten werden von den meisten prozessorientierten Informationssystemen geliefert. Das Schlagwort Business Process Intelligence (BPI)

  2. Planning for the succession process among Galician family businesses. Brief comparison with Portuguese family businesses

    Directory of Open Access Journals (Sweden)

    Susana Barbeito Roibal

    2006-09-01

    Full Text Available A research project on Galician family owned businesses, financed by the University of A Coruña from 2004 to 2005, analyzed results from 57 of these companies that earned a profit of more than 5 million euro in 2003. One of the aspects examined in this project, which is the aim of this article, shows the importance that Galician family business owners pay to the planning for the succession process. Literature on family owned businesses emphasizes the importance of planning in successful occurrences. The obtained results increasingly show changes in the significance that the Galician family business owners give to our focus of study, almost reaching the level of importance that literature has given to the succession process in the last decade.

  3. Towards dynamic interorganizational business process management (text keynote speech)

    NARCIS (Netherlands)

    Grefen, P.W.P.J.; Reddy, S.M.

    2006-01-01

    In the modern day business world, we see more and more complex collaboration scenarios in which multiple autonomous organizations work together. From a business perspective, we distinguish between horizontal and vertical relationships. We argue that the concept of business process is central in both

  4. Semantics and analysis of business process models in BPMN

    NARCIS (Netherlands)

    Dijkman, R.M.; Dumas, M.; Ouyang, C.

    2008-01-01

    The Business Process Modelling Notation (BPMN) is a standard for capturing business processes in the early phases of systems development. The mix of constructs found in BPMN makes it possible to create models with semantic errors. Such errors are especially serious, because errors in the early

  5. Development of generic service for complex user task support in business processes

    OpenAIRE

    Hrovat, Sebastjan

    2009-01-01

    Reliability, efficiency and flexibility demands of business systems in business environment are increasing. Therefore business process automation is rapidly developing, meaning we have to develop applications to support every activity in business process. Since business processes are unique and are changing over time, service oriented architecture is used as a solution to this problem. Service oriented architecture divides functions in independent units called services. Services can be acc...

  6. Farmer’s Motivation in Aren Sugar Processing Business

    Science.gov (United States)

    Abdullah, W. G.; Rianse, U.; Muhidin; Widayati, W.; Mihrad, E. S.; Taridala, S. A. A.; Rianse, I. S.; Baka, W. K.

    2018-02-01

    The objectives of the research were to analyze socio-economic characteristics and motivation of farmers in aren sugar processing business in Kolaka District, Southeast Sulawesi, Indonesia. The analysis used in this research was quantitative descriptive analysis. The results showed that average state of socio-economic characteristics of aren sugar farmer that were in the category of productive age, which was 46.12 years old, has fulfil basic education category (9 years education), low category of dependents as many as three people, the Average experience of aren sugar processing business during 18 years, and the average aren trees were tapped as much as seven trees, every day, (b) farmer’s motivation in aren sugar processing business in low category, with the indicator is the motive of imitation, economic, security, affiliations, awards, and self-actualization.

  7. Fresh Approaches to Business Process Modeling (Dagstuhl Seminar 16191)

    OpenAIRE

    Hull, Richard; Koschmider, Agnes; Reijers, Hajo A.; Wong, William

    2016-01-01

    Business Process Management (BPM) has significantly advanced and gained high popularity in industry. However, it remains an open issue why tools frequently are used for business process modeling that are not mainly implemented for this purpose. Often, macros for Microsoft Visio or Microsoft Excel form the first choice to capture the flow of business activities. One reason why these tools might be used is the low training effort and the fast creation of a quick model, which can be generated wi...

  8. An Approach to quantify the Costs of Business Process Intelligence.

    NARCIS (Netherlands)

    Mutschler, B.B.; Bumiller, J.; Reichert, M.U.; Desel, J.; Frank, U.

    2005-01-01

    Today, enterprises are forced to continuously optimize their business as well as service processes. In this context the process-centered alignment of information systems is crucial. The use of business process intelligence (BPI) tools offers promising perspectives in this respect. However, when

  9. Applying the Business Process and Practice Alignment Meta-model: Daily Practices and Process Modelling

    Directory of Open Access Journals (Sweden)

    Ventura Martins Paula

    2017-03-01

    Full Text Available Background: Business Process Modelling (BPM is one of the most important phases of information system design. Business Process (BP meta-models allow capturing informational and behavioural aspects of business processes. Unfortunately, standard BP meta-modelling approaches focus just on process description, providing different BP models. It is not possible to compare and identify related daily practices in order to improve BP models. This lack of information implies that further research in BP meta-models is needed to reflect the evolution/change in BP. Considering this limitation, this paper introduces a new BP meta-model designed by Business Process and Practice Alignment Meta-model (BPPAMeta-model. Our intention is to present a meta-model that addresses features related to the alignment between daily work practices and BP descriptions. Objectives: This paper intends to present a metamodel which is going to integrate daily work information into coherent and sound process definitions. Methods/Approach: The methodology employed in the research follows a design-science approach. Results: The results of the case study are related to the application of the proposed meta-model to align the specification of a BP model with work practices models. Conclusions: This meta-model can be used within the BPPAM methodology to specify or improve business processes models based on work practice descriptions.

  10. Department of Defense Costing References Web. Phase 1. Establishing the Foundation

    National Research Council Canada - National Science Library

    Medlock, Michael

    1997-01-01

    ...) Business Process Reengineering (BPR) Program's "toolbox," feedback from BPR practitioners regarding experiences with functional economic analysis and Major Automated Information Systems Review Council requirements, and the Government...

  11. Secure Business Process Engineering: a socio-technical approach

    OpenAIRE

    Salnitri, Mattia

    2016-01-01

    Dealing with security is a central activity for todays organizations. Security breaches impact on the activities executed in organizations, preventing them to execute their business processes and, therefore, causing millions of dollars of losses. Security by design principles underline the importance of considering security as early as during the design of organizations to avoid expensive fixes during later phases of their lifecycle. However, the design of secure business processes cannot tak...

  12. Methodology for Modeling and Analysis of Business Processes (MMABP

    Directory of Open Access Journals (Sweden)

    Vaclav Repa

    2015-10-01

    Full Text Available This paper introduces the methodology for modeling business processes. Creation of the methodology is described in terms of the Design Science Method. Firstly, the gap in contemporary Business Process Modeling approaches is identified and general modeling principles which can fill the gap are discussed. The way which these principles have been implemented in the main features of created methodology is described. Most critical identified points of the business process modeling are process states, process hierarchy and the granularity of process description. The methodology has been evaluated by use in the real project. Using the examples from this project the main methodology features are explained together with the significant problems which have been met during the project. Concluding from these problems together with the results of the methodology evaluation the needed future development of the methodology is outlined.

  13. Business Process as a Service Model Based Business and IT Cloud Alignment as a Cloud Offering

    OpenAIRE

    Robert Woitsch; Wilfrid Utz

    2015-01-01

    Cloud computing proved to offer flexible IT solutions. Although large enterprises may benefit from this technology, SMEs are falling behind in cloud usage due to missing ITcompetence and hence lose the ability to efficiently adapt their IT to their business needs. This paper introduces the project idea of the H2020 project CloudSocket, by elaborating the idea of Business Processes as a Service (BPaaS), where concept models and semantics are applied to align business processes with Cloud deplo...

  14. A literature review on business process modelling: new frontiers of reusability

    Science.gov (United States)

    Aldin, Laden; de Cesare, Sergio

    2011-08-01

    Business process modelling (BPM) has become fundamental for modern enterprises due to the increasing rate of organisational change. As a consequence, business processes need to be continuously (re-)designed as well as subsequently aligned with the corresponding enterprise information systems. One major problem associated with the design of business processes is reusability. Reuse of business process models has the potential of increasing the efficiency and effectiveness of BPM. This article critically surveys the existing literature on the problem of BPM reusability and more specifically on that State-of-the-Art research that can provide or suggest the 'elements' required for the development of a methodology aimed at discovering reusable conceptual artefacts in the form of patterns. The article initially clarifies the definitions of business process and business process model; then, it sets out to explore the previous research conducted in areas that have an impact on reusability in BPM. The article concludes by distilling directions for future research towards the development of apatterns-based approach to BPM; an approach that brings together the contributions made by the research community in the areas of process mining and discovery, declarative approaches and ontologies.

  15. Web Services Support for Dynamic Business Process Outsourcing

    NARCIS (Netherlands)

    Grefen, P.W.P.J.; Ludwig, Heiko; Dan, Asit; Angelov, S.A.

    2003-01-01

    Outsourcing of business processes is crucial for organizations to be effective, efficient and flexible. To meet fast-changing market conditions, dynamic outsourcing is required, in which business relationships are established and enacted on-the-fly in an adaptive, fine-grained way unrestricted by

  16. Metrics for Business Process Models

    Science.gov (United States)

    Mendling, Jan

    Up until now, there has been little research on why people introduce errors in real-world business process models. In a more general context, Simon [404] points to the limitations of cognitive capabilities and concludes that humans act rationally only to a certain extent. Concerning modeling errors, this argument would imply that human modelers lose track of the interrelations of large and complex models due to their limited cognitive capabilities and introduce errors that they would not insert in a small model. A recent study by Mendling et al. [275] explores in how far certain complexity metrics of business process models have the potential to serve as error determinants. The authors conclude that complexity indeed appears to have an impact on error probability. Before we can test such a hypothesis in a more general setting, we have to establish an understanding of how we can define determinants that drive error probability and how we can measure them.

  17. Agent-based re-engineering of ErbB signaling: a modeling pipeline for integrative systems biology.

    Science.gov (United States)

    Das, Arya A; Ajayakumar Darsana, T; Jacob, Elizabeth

    2017-03-01

    Experiments in systems biology are generally supported by a computational model which quantitatively estimates the parameters of the system by finding the best fit to the experiment. Mathematical models have proved to be successful in reverse engineering the system. The data generated is interpreted to understand the dynamics of the underlying phenomena. The question we have sought to answer is that - is it possible to use an agent-based approach to re-engineer a biological process, making use of the available knowledge from experimental and modelling efforts? Can the bottom-up approach benefit from the top-down exercise so as to create an integrated modelling formalism for systems biology? We propose a modelling pipeline that learns from the data given by reverse engineering, and uses it for re-engineering the system, to carry out in-silico experiments. A mathematical model that quantitatively predicts co-expression of EGFR-HER2 receptors in activation and trafficking has been taken for this study. The pipeline architecture takes cues from the population model that gives the rates of biochemical reactions, to formulate knowledge-based rules for the particle model. Agent-based simulations using these rules, support the existing facts on EGFR-HER2 dynamics. We conclude that, re-engineering models, built using the results of reverse engineering, opens up the possibility of harnessing the power pack of data which now lies scattered in literature. Virtual experiments could then become more realistic when empowered with the findings of empirical cell biology and modelling studies. Implemented on the Agent Modelling Framework developed in-house. C ++ code templates available in Supplementary material . liz.csir@gmail.com. Supplementary data are available at Bioinformatics online. © The Author 2016. Published by Oxford University Press. All rights reserved. For Permissions, please e-mail: journals.permissions@oup.com

  18. Towards Cross-Organizational Innovative Business Process Interoperability Services

    Science.gov (United States)

    Karacan, Ömer; Del Grosso, Enrico; Carrez, Cyril; Taglino, Francesco

    This paper presents the vision and initial results of the COIN (FP7-IST-216256) European project for the development of open source Collaborative Business Process Interoperability (CBPip) in cross-organisational business collaboration environments following the Software-as-a-Service Utility (SaaS-U) paradigm.

  19. REENGINEERING OF THE AIR SIMULATORS LEGACY SOFTWARE

    Directory of Open Access Journals (Sweden)

    Nikolay O. Sidorov

    2008-02-01

    Full Text Available  There are the technical complexes consisting of components, parts of which are actively used, but the rest has lost working capacity owing to moral and physical deterioration. An example of such a complex is the aviation-flight complex "plane-simulator". High cost of components which continue to be used (plane do the actual task of restoring and supporting the out-of-order components (simulator. The considerable part of such complexes is the software, which owing to replacement of the obsolete and physically worn out hardware requires the rework. The rework method is reengineering.

  20. Re-engineering caused by ISO-9000 certification

    DEFF Research Database (Denmark)

    Hvam, Lars; Nielsen, Anders Paarup; Bjarnø, Ole-Christian

    1997-01-01

    Based on a project performed at a medium-sized producer of medical utensils, reviews some of the problems which the company experienced in connection with the system built up during ISO 9001 certification, and the re-engineering efforts which were performed in order to relieve these problems....... Focuses in particular on a re-structuring of the company’s system for production documentation and its relation to the traceability of their products. This system was radically altered during the project without the traceability requirements being violated or reduced. These changes resulted in a marked...... increase in productivity....

  1. Using BPMN to model Internet of Things behavior within business process

    Directory of Open Access Journals (Sweden)

    Dulce Domingos

    2017-01-01

    Full Text Available Whereas, traditionally, business processes use the Internet of Things (IoTs as a distributed source of information, the increase of computational capabilities of IoT devices provides them with the means to also execute parts of the business logic, reducing the amount of exchanged data and central processing. Current approaches based on Business Process Model and Notation (BPMN already support modelers to define both business processes and IoT devices behavior at the same level of abstraction. However, they are not restricted to standard BPMN elements and they generate IoT device specific low-level code. The work we present in this paper exclusivelly uses standard BPMN to define central as well as IoT behavior of business processes. In addition, the BPMN that defines the IoT behavior is translated to a neutral-platform programming code. The deployment and execution environments use Web services to support the communication between the process execution engine and IoT devices.

  2. Ontological Model of Business Process Management Systems

    Science.gov (United States)

    Manoilov, G.; Deliiska, B.

    2008-10-01

    The activities which constitute business process management (BPM) can be grouped into five categories: design, modeling, execution, monitoring and optimization. Dedicated software packets for business process management system (BPMS) are available on the market. But the efficiency of its exploitation depends on used ontological model in the development time and run time of the system. In the article an ontological model of BPMS in area of software industry is investigated. The model building is preceded by conceptualization of the domain and taxonomy of BPMS development. On the base of the taxonomy an simple online thesaurus is created.

  3. Exploiting process cubes, analytic workflows and process mining for business process reporting : a case study in education

    NARCIS (Netherlands)

    Bolt Iriondo, Alfredo; de Leoni, Massimiliano; van der Aalst, Wil M.P.; Gorissen, Pierre; Ceravolo, P.; Rinderle-Ma, S.

    2015-01-01

    Business Process Intelligence (BPI) is an emerging topic that has gained popularity in the last decade. It is driven by the need for analysis techniques that allow businesses to understand and improve their processes. One of the most common applications of BPI is reporting, which consists on the

  4. Real-time information systems: Streamlining the energy industry

    International Nuclear Information System (INIS)

    Purgason, R.S.

    1994-01-01

    The convergence of computing and telecommunications is impacting the energy business. New services bred in this merger will now allow companies to efficiently re-engineer the way they buy and sell energy, fostering greater efficiencies in all segments of the gas processing and related energy businesses

  5. Software engineering a practitioner's approach

    CERN Document Server

    Pressman, Roger S

    1997-01-01

    This indispensable guide to software engineering exploration enables practitioners to navigate the ins and outs of this rapidly changing field. Pressman's fully revised and updated Fourth Edition provides in-depth coverage of every important management and technical topic in software engineering. Moreover, readers will find the inclusion of the hottest developments in the field such as: formal methods and cleanroom software engineering, business process reengineering, and software reengineering.

  6. Preparing for the future: a case study of role changing and reengineering. Recognize and seize the new opportunities.

    Science.gov (United States)

    Holland, C A

    1995-01-01

    Today's laboratory managers are caught in the midst of a tumultuous environment as a result of managed care, mergers and acquisitions, and downsizing. We must prepare ourselves through continuous learning, recognize the marketable value of our skills outside of the laboratory, and seize opportunities to expand into new roles. At Arkansas Children's Hospital, the Chief Executive Officer selected the Administrative Director of Laboratories to reengineer the General Pediatric Center. Our goals were to improve quality of care, efficiency, teamwork, clinic visit times, and satisfaction of patients, staff, and physicians. We developed ideal objectives from surveys, brainstorming sessions, and interviews to serve as guidelines for reengineering teams. Teams met the goals and 12 of 15 ideal objectives. Patient flow redesign resulted in different processes for different patient populations and a 35% decrease in the average clinic visit time. Patient, staff, and physician satisfaction improved, as did the clinic's financial status. The project's success confirms that our leadership and analytical skills are transferable from the laboratory to carry us to new heights in other health-care arenas.

  7. Real-time risk monitoring in business processes : a sensor-based approach

    NARCIS (Netherlands)

    Conforti, R.; La Rosa, M.; Fortino, G.; Hofstede, ter A.H.M.; Recker, J.; Adams, M.

    2013-01-01

    This article proposes an approach for real-time monitoring of risks in executable business process models. The approach considers risks in all phases of the business process management lifecycle, from process design, where risks are defined on top of process models, through to process diagnosis,

  8. Detection and quantification of flow consistency in business process models

    DEFF Research Database (Denmark)

    Burattin, Andrea; Bernstein, Vered; Neurauter, Manuel

    2017-01-01

    , to show how such features can be quantified into computational metrics, which are applicable to business process models. We focus on one particular feature, consistency of flow direction, and show the challenges that arise when transforming it into a precise metric. We propose three different metrics......Business process models abstract complex business processes by representing them as graphical models. Their layout, as determined by the modeler, may have an effect when these models are used. However, this effect is currently not fully understood. In order to systematically study this effect......, a basic set of measurable key visual features is proposed, depicting the layout properties that are meaningful to the human user. The aim of this research is thus twofold: first, to empirically identify key visual features of business process models which are perceived as meaningful to the user and second...

  9. The Formalization of the Business Process Modeling Goals

    OpenAIRE

    Bušinska, Ligita; Kirikova, Mārīte

    2016-01-01

    In business process modeling the de facto standard BPMN has emerged. However, the applications of this notation have many subsets of elements and various extensions. Also, BPMN still coincides with many other modeling languages, forming a large set of available options for business process modeling languages and dialects. While, in general, the goal of modelers is a central notion in the choice of modeling languages and notations, in most researches that propose guidelines, techniques, and me...

  10. Blockchains for Business Process Management - Challenges and Opportunities

    OpenAIRE

    Mendling, Jan; Weber, Ingo; van der Aalst, Wil; Brocke, Jan vom; Cabanillas, Cristina; Daniel, Florian; Debois, Soren; Di Ciccio, Claudio; Dumas, Marlon; Dustdar, Schahram; Gal, Avigdor; Garcia-Banuelos, Luciano; Governatori, Guido; Hull, Richard; La Rosa, Marcello

    2017-01-01

    Blockchain technology offers a sizable promise to rethink the way inter-organizational business processes are managed because of its potential to realize execution without a central party serving as a single point of trust (and failure). To stimulate research on this promise and the limits thereof, in this paper we outline the challenges and opportunities of blockchain for Business Process Management (BPM). We first reflect how blockchains could be used in the context of the established BPM l...

  11. Analyzing Properties of Stochastic Business Processes By Model Checking

    DEFF Research Database (Denmark)

    Herbert, Luke Thomas; Sharp, Robin

    2013-01-01

    This chapter presents an approach to precise formal analysis of business processes with stochastic properties. The method presented here allows for both qualitative and quantitative properties to be individually analyzed at design time without requiring a full specification. This provides...... an effective means to explore possible designs for a business process and to debug any flaws....

  12. Business Process Compliance through Reusable Units of Compliant Processes

    NARCIS (Netherlands)

    D. Shumm; O. Turetken; N. Kokash (Natallia); A. Elgammal; F. Leymann; J. van den Heuvel

    2010-01-01

    htmlabstractCompliance management is essential for ensuring that organizational business processes and supporting information systems are in accordance with a set of prescribed requirements originating from laws, regulations, and various legislative or technical documents such as Sarbanes-Oxley Act

  13. Business Ecosystem Definition in Built Environment Using a Stakeholder Assessment Process

    Directory of Open Access Journals (Sweden)

    Tuomas Lappi

    2015-06-01

    Full Text Available Actors and their relationships are core elements of the business ecosystem concept, a trending model of business collaboration emphasizing organizational diversity, relationship dependency and joint evolution. This study approaches a built environment business ecosystem to structure the acknowledged complexity of ecosystem definition by applying a three-step stakeholder assessment process. The process is based on a stakeholder network diagram, Mitchell, Agle, and Wood’s (1997 well-recognized stakeholder salience model and a two-dimensional stakeholder matrix. The assessment process is applied to a school campus case study to define a built environment business ecosystem and the salience of the ecosystem actors. Results, including salience score calculation, validate the applicability of the proposed process. The findings provide novel insights for ecosystem researchers into how stakeholder theory concepts can be applied to broaden the understanding of business ecosystem dynamics.

  14. Lifting business process diagrams to 2.5 dimensions

    Science.gov (United States)

    Effinger, Philip; Spielmann, Johannes

    2010-01-01

    In this work, we describe our visualization approach for business processes using 2.5 dimensional techniques (2.5D). The idea of 2.5D is to add the concept of layering to a two dimensional (2D) visualization. The layers are arranged in a three-dimensional display space. For the modeling of the business processes, we use the Business Process Modeling Notation (BPMN). The benefit of connecting BPMN with a 2.5D visualization is not only to obtain a more abstract view on the business process models but also to develop layering criteria that eventually increase readability of the BPMN model compared to 2D. We present a 2.5D Navigator for BPMN models that offers different perspectives for visualization. Therefore we also develop BPMN specific perspectives. The 2.5D Navigator combines the 2.5D approach with perspectives and allows free navigation in the three dimensional display space. We also demonstrate our tool and libraries used for implementation of the visualizations. The underlying general framework for 2.5D visualizations is explored and presented in a fashion that it can easily be used for different applications. Finally, an evaluation of our navigation tool demonstrates that we can achieve satisfying and aesthetic displays of diagrams stating BPMN models in 2.5D-visualizations.

  15. Separating Business Logic from Medical Knowledge in Digital Clinical Workflows Using Business Process Model and Notation and Arden Syntax.

    Science.gov (United States)

    de Bruin, Jeroen S; Adlassnig, Klaus-Peter; Leitich, Harald; Rappelsberger, Andrea

    2018-01-01

    Evidence-based clinical guidelines have a major positive effect on the physician's decision-making process. Computer-executable clinical guidelines allow for automated guideline marshalling during a clinical diagnostic process, thus improving the decision-making process. Implementation of a digital clinical guideline for the prevention of mother-to-child transmission of hepatitis B as a computerized workflow, thereby separating business logic from medical knowledge and decision-making. We used the Business Process Model and Notation language system Activiti for business logic and workflow modeling. Medical decision-making was performed by an Arden-Syntax-based medical rule engine, which is part of the ARDENSUITE software. We succeeded in creating an electronic clinical workflow for the prevention of mother-to-child transmission of hepatitis B, where institution-specific medical decision-making processes could be adapted without modifying the workflow business logic. Separation of business logic and medical decision-making results in more easily reusable electronic clinical workflows.

  16. The Elements of Business Process Change

    African Journals Online (AJOL)

    user

    and are actually derived; and the impact of BPC endeavors on business processes and on ..... it also helps improve relationships with customers and suppliers, empower employees, and improve ..... Reduced budget consumption. 2.79. 1.1. 8.

  17. An approximate analysis of expected cycle time in business process execution

    NARCIS (Netherlands)

    Ha, B.H.; Reijers, H.A.; Bae, J.; Bae, H.; Eder, J.; Dustdar, S

    2006-01-01

    The accurate prediction of business process performance during its design phase can facilitate the assessment of existing processes and the generation of alternatives. In this paper, an approximation method to estimate the cycle time of a business process is introduced. First, we propose a process

  18. A Survey on Evaluation Factors for Business Process Management Technology

    NARCIS (Netherlands)

    Mutschler, B.B.; Reichert, M.U.

    2006-01-01

    Estimating the value of business process management (BPM) technology is a difficult task to accomplish. Computerized business processes have a strong impact on an organization, and BPM projects have a long-term cost amortization. To systematically analyze BPM technology from an economic-driven

  19. A Critical Evaluation and Framework of Business Process Improvement Methods

    NARCIS (Netherlands)

    Vanwersch, R.J.B.; Shahzad, K.; Vanderfeesten, I.; Vanhaecht, K.; Grefen, P.; Pintelon, L.M.; Mendling, J.; van Merode, G.G.; Reijers, H.A.

    2016-01-01

    The redesign of business processes has a huge potential in terms of reducing costs and throughput times, as well as improving customer satisfaction. Despite rapid developments in the business process management discipline during the last decade, a comprehensive overview of the options to

  20. A critical evaluation and framework of business process improvement methods

    NARCIS (Netherlands)

    Vanwersch, R.J.B.; Shahzad, K.; Vanderfeesten, I.T.P.; Vanhaecht, K.; Grefen, P.W.P.J.; Pintelon, L.M.; Mendling, J.; Merode, van G.G.; Reijers, H.A.

    2016-01-01

    The redesign of business processes has a huge potential in terms of reducing costs and throughput times, as well as improving customer satisfaction. Despite rapid developments in the business process management discipline during the last decade, a comprehensive overview of the options to

  1. Modeling Business Processes of the Social Insurance Fund in Information System Runa WFE

    Science.gov (United States)

    Kataev, M. Yu; Bulysheva, L. A.; Xu, Li D.; Loseva, N. V.

    2016-08-01

    Introduction - Business processes are gradually becoming a tool that allows you at a new level to put employees or to make more efficient document management system. In these directions the main work, and presents the largest possible number of publications. However, business processes are still poorly implemented in public institutions, where it is very difficult to formalize the main existing processes. Us attempts to build a system of business processes for such state agencies as the Russian social insurance Fund (SIF), where virtually all of the processes, when different inputs have the same output: public service. The parameters of the state services (as a rule, time limits) are set by state laws and regulations. The article provides a brief overview of the FSS, the formulation of requirements to business processes, the justification of the choice of software for modeling business processes and create models of work in the system Runa WFE and optimization models one of the main business processes of the FSS. The result of the work of Runa WFE is an optimized model of the business process of FSS.

  2. A reengineering success story: process improvement in emergency department x-ray cycle time, leading to breakthrough performance in the ED ambulatory care (Fast Track) process.

    Science.gov (United States)

    Espinosa, J A; Treiber, P M; Kosnik, L

    1997-01-01

    This article describes the journey of a multidisciplinary reengineering team, which worked to reduce a critical, high-leverage process in an emergency department setting. The process selected was emergency department radiology services. This process was selected on a rational basis. The team knew tht 60 percent of our emergency department patients were truly ambulatory, and that most could be seen in a "fast track" process as part of our emergency department's core mission. However, we knew from customer satisfaction data, that patients would like to be "in and out" of emergency department Fast Track in less than an hour. Over half of our Fast Track patients require x-rays. For most, this was their sole reason for seeking emergency care. Our state, at the start of the project, included an average x-ray cycle time of over 60 minutes. The associated Fast-Track cycle time was over 90 minutes median. It was clear to the emergency department leadership, as well as to members of the Fast-Track management team, that a cycle time of 30 minutes or less for x-ray service was needed as a necessary condition to an hour or less Fast Track cycle time. It was also felt that a more rapid x-ray cycle time would allow for more rapid turn over of ED rooms, leading to a virtual greater capacity to the ED. It was hoped that this would lead to a reduction in the time from arrival to treatment by the emergency physician for all patients.

  3. The Use of Reference Models in Business Process Renovation

    Directory of Open Access Journals (Sweden)

    Dejan Pajk

    2010-01-01

    Full Text Available Enterprise resource planning (ERP systems are often used by companies to automate and enhance their busi- ness processes. The capabilities of ERP systems can be described by best-practice reference models. The purpose of the article is to demonstrate the business process renovation approach with the use of reference models. Although the use of reference models brings many positive effects for business, they are still rarely used in Slovenian small and medium-sized compa- nies. The reasons for this may be found in the reference models themselves as well as in project implementation methodologies. In the article a reference model based on Microsoft Dynamics NAV is suggested. The reference model is designed using upgraded BPMN notation with additional business objects, which help to describe the models in more detail.

  4. Automation of procedure writing for the RLWTF

    International Nuclear Information System (INIS)

    Farnham, M.; MacDonald, A.

    1998-01-01

    In August of 1997, the Radioactive Liquid Waste Treatment Facility (RLWTF) at Los Alamos National Laboratory (LANL) recognized the need to re-engineer document management business process. All nuclear facilities at LANL are required to ensure that both the latest approved revision of controlled documents and any changes to those documents are available to operating personnel at all times. The Nuclear Materials Technology (NMT) Division was also re-engineering its document management business processes and searching for a solution. Both groups contacted several internal and external organizations in search of potential software solutions in use that would meet requirements. This report describes the objectives and features required by the software package, the choice of Procedure Design as the software package, and its implementation

  5. Core Processes Roadmap to Deploy the Higher Education Institution's Internationalization Strategy

    Directory of Open Access Journals (Sweden)

    Elena FLEACĂ

    2017-02-01

    Full Text Available Technological development, competition and globalisation are radically changing the landscape of higher education which maintains its crucial role in individual and societal advancement. Many higher education institutions are competing on increasing their attractiveness by providing innovative curricula, excellence in teaching and research opportunities. The paper attempts to tackle the push for stronger international presence which brings favourable conditions for internationalisation strategy at institutional level. Based on useful methods from quality management and business process reengineering, the author proposed a coherent organizational model for a higher education institution strategy, mainstreaming key areas as international mobility for students and staff, internationalization and improvement of curricula and new e-learning methods, and strategic cooperation, partnerships and capacity building with international stakeholders. The findings stress the benefits of a holistic approach in assuring the governance of internationalization strategy composed of three core processes groups - academic, research, and wider business relationships – so as to provide that process architecture is able to deliver a value added internationalised higher education offer.

  6. Business Process Management Integration Solution in Financial Sector

    Directory of Open Access Journals (Sweden)

    2009-01-01

    Full Text Available It is vital for financial services companies to ensure the rapid implementation of new processes to meet speed-to-market, service quality and compliance requirements. This has to be done against a background of increased complexity. An integrated approach to business processes allows products, processes, systems, data and the applications that underpin them to evolve quickly. Whether it’s providing a loan, setting up an insurance policy, or executing an investment instruction, optimizing the sale-to-fulfillment process will always win new business, cement customer loyalty, and reduce costs. Lack of integration across lending, payments and trading, on the other hand, simply presents competitors who are more efficient with a huge profit opportunity.

  7. Reengineering the Innovation Culture through Social media Crowdsourcing

    DEFF Research Database (Denmark)

    Scupola, Ada; Nicolajsen, Hanne Westh

    2012-01-01

    In this article we investigate how social media-based crowdsourcing systems can be used to reengineer the innovation culture in an organization. Based on a case study of a large engineering consultancy’s use of a social media crowdsourcing system we investigate the impact on the organizations...... innovation culture using theory on organizational culture and crowdsourcing. The analysis shows that the organizational crowdsourcing event has supported an innovation culture change in the case company towards a more including approach to innovation; creating a new and different awareness of innovation...

  8. Reengineering the Innovation Culture through Social media Crowdsourcing

    DEFF Research Database (Denmark)

    Scupola, Ada; Nicolajsen, Hanne Westh

    2012-01-01

    innovation culture using theory on organizational culture and crowdsourcing. The analysis shows that the organizational crowdsourcing event has supported an innovation culture change in the case company towards a more including approach to innovation; creating a new and different awareness of innovation......In this article we investigate how social media-based crowdsourcing systems can be used to reengineer the innovation culture in an organization. Based on a case study of a large engineering consultancy’s use of a social media crowdsourcing system we investigate the impact on the organizations...

  9. Enhancing Business Process Automation by Integrating RFID Data and Events

    Science.gov (United States)

    Zhao, Xiaohui; Liu, Chengfei; Lin, Tao

    Business process automation is one of the major benefits for utilising Radio Frequency Identification (RFID) technology. Through readers to RFID middleware systems, the information and the movements of tagged objects can be used to trigger business transactions. These features change the way of business applications for dealing with the physical world from mostly quantity-based to object-based. Aiming to facilitate business process automation, this paper introduces a new method to model and incorporate business logics into RFID edge systems from an object-oriented perspective with emphasises on RFID's event-driven characteristics. A framework covering business rule modelling, event handling and system operation invocations is presented on the basis of the event calculus. In regard to the identified delayed effects in RFID-enabled applications, a two-block buffering mechanism is proposed to improve RFID query efficiency within the framework. The performance improvements are analysed with related experiments.

  10. Two-stage process analysis using the process-based performance measurement framework and business process simulation

    NARCIS (Netherlands)

    Han, K.H.; Kang, J.G.; Song, M.S.

    2009-01-01

    Many enterprises have recently been pursuing process innovation or improvement to attain their performance goals. To align a business process with enterprise performances, this study proposes a two-stage process analysis for process (re)design that combines the process-based performance measurement

  11. Behavior equivalence and compatibility of business process models with complex correspondences

    NARCIS (Netherlands)

    Weidlich, M.; Dijkman, R.M.; Weske, M.H.

    2012-01-01

    Once multiple models of a business process are created for different purposes or to capture different variants, verification of behaviour equivalence or compatibility is needed. Equivalence verification ensures that two business process models specify the same behaviour. Since different process

  12. Correctness-preserving configuration of business process models

    NARCIS (Netherlands)

    Aalst, van der W.M.P.; Dumas, M.; Gottschalk, F.; Hofstede, ter A.H.M.; La Rosa, M.; Mendling, J.; Fiadeiro, J.; Inverardi, P.

    2008-01-01

    Reference process models capture recurrent business operations in a given domain such as procurement or logistics. These models are intended to be configured to fit the requirements of specific organizations or projects, leading to individualized process models that are subsequently used for domain

  13. The complete business process handbook body of knowledge from process modeling to BPM

    CERN Document Server

    Rosing, Mark von; Scheer, August-Wilhelm

    2017-01-01

    The Complete Business Process Handbook is the most comprehensive body of knowledge on business processes with revealing new research. Written as a practical guide for Executives, Practitioners, Managers and Students by the authorities that have shaped the way we think and work with process today. It stands out as a masterpiece, being part of the BPM bachelor and master degree curriculum at universities around the world, with revealing academic research and insight from the leaders in the market. This book provides everything you need to know about the processes and frameworks, methods, and approaches to implement BPM. Through real-world examples, best practices, LEADing practices and advice from experts, readers will understand how BPM works and how to best use it to their advantage. Cases from industry leaders and innovators show how early adopters of LEADing Practices improved their businesses by using BPM technology and methodology. As the first of three volumes, this book represents the most comprehensive...

  14. Business process redesign at a mental healthcare institute: a coulored petri net approach

    NARCIS (Netherlands)

    Jansen-Vullers, M.H.; Reijers, H.A.; Jensen, K.

    2005-01-01

    Business Process Redesign aims to radically improve the performance of business processes. One of the approaches to derive such an improved process design is an evolutionary approach, making use of redesign heuristics (Reijers, 2003). Simulation of the redesigned business process comes into play if

  15. The impact of intra-group processes on family business success

    Directory of Open Access Journals (Sweden)

    Shelley Farrington

    2011-03-01

    Full Text Available Interpersonal ties and intra-group processes influence the ability of people to work together effectively as teams. In the context of the family business team, intra-group processes describe the interaction that takes place between the family members and the resultant psychological climate that exists in the family business. Given the increasing number of sibling teams among family businesses, as well as the challenges they face as team members, this study focuses on sibling teams in family businesses and the intra-group processes that influence their success. Consequently, the primary objective of this study is to identify and empirically test the intra-group processes influencing the effectiveness of sibling partnerships. A structured questionnaire was distributed to 1323 sibling partner respondents. The respondents were identified by means of a convenience snowball sampling technique, and the data were collected from 371 usable questionnaires. The empirical findings of this study show that the sibling relationship and fairness are important determinants of sibling team effectiveness.

  16. Kopernik : modeling business processes for digital customers

    OpenAIRE

    Estañol Lamarca, Montserrat; Castro, Manuel; Díaz-Montenegro, Sylvia; Teniente López, Ernest

    2016-01-01

    This paper presents the Kopernik methodology for modeling business processes for digital customers. These processes require a high degree of flexibility in the execution of their tasks or actions. We achieve this by using the artifact-centric approach to process modeling and the use of condition-action rules. The processes modeled following Kopernik can then be implemented in an existing commercial tool, Balandra.

  17. Integrating complex business processes for knowledge-driven clinical decision support systems.

    Science.gov (United States)

    Kamaleswaran, Rishikesan; McGregor, Carolyn

    2012-01-01

    This paper presents in detail the component of the Complex Business Process for Stream Processing framework that is responsible for integrating complex business processes to enable knowledge-driven Clinical Decision Support System (CDSS) recommendations. CDSSs aid the clinician in supporting the care of patients by providing accurate data analysis and evidence-based recommendations. However, the incorporation of a dynamic knowledge-management system that supports the definition and enactment of complex business processes and real-time data streams has not been researched. In this paper we discuss the process web service as an innovative method of providing contextual information to a real-time data stream processing CDSS.

  18. Foundations for a Team Oriented Curriculum

    Science.gov (United States)

    Neal, Brandi; Martz, Ben

    2016-01-01

    The business world today values collaboration and team work skills such as those found in the area of project management, business process reengineering, quality circles, etc. In response, the use of group projects permeates many curricula today with varying consequences and levels of success. Technology claims to enhance collaboration in…

  19. Getting Objects Methods and Interactions by Extracting Business Rules from Legacy Systems

    Directory of Open Access Journals (Sweden)

    Omar El Beggar

    2014-08-01

    Full Text Available The maintenance of legacy systems becomes over the years extremely complex and highly expensive due to the incessant changes of company activities and policies. In this case, a new or an improved system must replace the previous one. However, replacing those systems completely from scratch is also very expensive and it represents a huge risk. The optimal scenario is evolving those systems by profiting from the valuable knowledge embedded in them. This paper aims to present an approach for knowledge acquisition from existing legacy systems by extracting business rules from source code. In fact, the business rules are extracted and assigned next to the domain entities in order to generate objects methods and interactions in an object-oriented platform. Furthermore, a rules translation in natural language is given. The aim is advancing a solution for re-engineering legacy systems, minimize the cost of their modernization and keep very small the gap between the company business and the renovated systems.

  20. Preserving the Context of Interrupted Business Process Activities

    NARCIS (Netherlands)

    Bassil, S.; Rinderle, S.B.; Keller, R.; Reichert, M.U.; Kropf, P.G.

    2005-01-01

    The capability to safely interrupt business process activities is an important requirement for advanced process-aware information systems. Indeed, exceptions stemming from the application environment often appear while one or more application-related process activities are running. Safely

  1. Preserving the Context of Interrupted Business Process Activities

    NARCIS (Netherlands)

    Bassil, S.; Rinderle, S.B.; Keller, R.; Kropf, P.G.; Reichert, M.U.; Chen, C.S.; Filipe, J.; Seruca, I.; Cordeiro, J.

    2006-01-01

    The capability to safely interrupt business process activities is an important requirement for advanced process-aware information systems. Indeed, exceptions stemming from the application environment often appear while one or more application-related process activities are running. Safely

  2. A survey of formal business process verification : From soundness to variability

    NARCIS (Netherlands)

    Groefsema, Heerko; Bucur, Doina

    2013-01-01

    Formal verification of business process models is of interest to a number of application areas, including checking for basic process correctness, business compliance, and process variability. A large amount of work on these topics exist, while a comprehensive overview of the field and its directions

  3. Microsoft Visio 2013 business process diagramming and validation

    CERN Document Server

    Parker, David

    2013-01-01

    Microsoft Visio 2013 Business Process Diagramming and Validation provides a comprehensive and practical tutorial including example code and demonstrations for creating validation rules, writing ShapeSheet formulae, and much more.If you are a Microsoft Visio 2013 Professional Edition power user or developer who wants to get to grips with both the essential features of Visio 2013 and the validation rules in this edition, then this book is for you. A working knowledge of Microsoft Visio and optionally .NET for the add-on code is required, though previous knowledge of business process diagramming

  4. RE-ENGINEERING PRIMARY HEALTHCARE NURSING AS A FIRST CAREER CHOICE.

    Science.gov (United States)

    Wheeler, Emily; Govan, Linda

    2016-08-01

    In line with international models and critical to the primary healthcare nursing workforce, the Australian Primary Health Care Nursing Association (APNA) has been funded by the Commonwealth Department of Health to develop an Education and Career Framework and Toolkit for primary healthcare nurses. The aim of the project is to improve the recruitment and retention of nurses and to re-engineer primary healthcare as a first choice career option.

  5. Online discovery of cooperative structures in business processes

    NARCIS (Netherlands)

    van Zelst, S. J.; van Dongen, B.F.; van der Aalst, W.M.P.; Debruyne, C.; Panetto, H.; Meersman, R.; Dillon, T.; Kühn, E.; O'Sullivan, D.; Agostino Ardagna, C.

    2016-01-01

    Process mining is a data-driven technique aiming to provide novel insights and help organizations to improve their business processes. In this paper, we focus on the cooperative aspect of process mining, i.e., discovering networks of cooperating resources that together perform processes. We use

  6. Time and activity sequence prediction of business process instances

    DEFF Research Database (Denmark)

    Polato, Mirko; Sperduti, Alessandro; Burattin, Andrea

    2018-01-01

    The ability to know in advance the trend of running process instances, with respect to different features, such as the expected completion time, would allow business managers to timely counteract to undesired situations, in order to prevent losses. Therefore, the ability to accurately predict...... future features of running business process instances would be a very helpful aid when managing processes, especially under service level agreement constraints. However, making such accurate forecasts is not easy: many factors may influence the predicted features. Many approaches have been proposed...

  7. Designing a Process for Tracking Business Model Change

    DEFF Research Database (Denmark)

    Groskovs, Sergejs

    The paper has adopted a design science research approach to design and verify with key stakeholders a fundamental management process of revising KPIs (key performance indicators), including those indicators that are related to business model change. The paper proposes a general guide for such pro......The paper has adopted a design science research approach to design and verify with key stakeholders a fundamental management process of revising KPIs (key performance indicators), including those indicators that are related to business model change. The paper proposes a general guide...... for such process design, which is applicable in similar settings, i.e. other multi-subsidiary global firms operating in dynamic industries. The management of the focal case uses a set of KPIs to track performance and thus to allow for bringing about strategic and tactical changes, including the initiatives...... by establishing new KPIs on an ongoing basis together with the business units on the ground, and is thus of key importance to strategic management of the firm. The paper concludes with a discussion of its methodological compliance to design science research guidelines and revisits the literature in process...

  8. Architecture for Cross-Organizational Business Processes

    NARCIS (Netherlands)

    Hoffner, Yigal; Ludwig, Heiko; Gülcü, Ceki; Grefen, P.W.P.J.

    Efficient means of electronic interaction are an essential requirement for the integration of different companies' business processes along the value chain. Until recently, this interaction relied on expensive, complex and inflexible solutions, mostly based on EDI or some proprietary means. The high

  9. ENHANCING LEAN SUPPLY CHAIN MATURITY WITH BUSINESS PROCESS MANAGEMENT

    Directory of Open Access Journals (Sweden)

    Jurij Jaklic

    2006-12-01

    Full Text Available In today’s global market the main focus of competition is not only between different companies but also between supply chains. Technological changes and organizational improvements are important for effective supply chain management (SCM, however, the main cause of SCM improvements is not the implementation of an information system (IS itself, but rather a change and an integration of business processes. The paper summarizes the most important concepts of SCM and specifically concentrates on the importance of business process management (BPM in supply chains, because full advantages can be realized when business processes in the supply chain are well defined, integrated and managed. The main purpose of this paper is to show that successful SCM calls for the maturity of supply chain processes in all involved companies and at the supply chain level, which can be realized by using effective BPM methods. A necessary condition for growing of SCM in terms of supply chain process maturity levels is an inter-organizational information system development and process renovation. Yet, BPM should not be considered as a one-time project of IS implementation and process change, but as a permanent process performance measurement, analysis and continuous improvement of the supply chain processes. The concepts are illustrated with a case study of fuel supply process.

  10. Reengineering water treatment units for removal of Sr-90, I-129, Tc-99, and uranium from contaminated groundwater at the DOE's Savannah River Site

    International Nuclear Information System (INIS)

    Serkiz, S.M.

    2000-01-01

    The 33 years of active operation of the F- and H-Area Seepage Basins to dispose of liquid low-level radioactive waste at the Department of Energy's Savannah River Site has resulted in the contamination of the groundwater underlying these basins with a wide variety of radionuclides and stable metals. The current Resource Conservation and Recovery Act (RCRA) Part B permit requires the operation of a pump-and-treat system capable of (1) maintaining hydraulic control of a specified contaminated groundwater plume, (2) treatment of the extracted groundwater, and (3) reinjection of the treated water hydraulically upgradient of the basins. Two multimillion-dollar water treatment units (WTUs) were designed and built in 1997 and the basic design consists of (1) reverse osmosis concentration, (2) chemical addition, neutralization, precipitation, polymer addition, flocculation, and clarification of the reverse osmosis concentrate, and (3) final polishing of the clarified water by ion exchange (IX) and sorption. During startup of these units numerous process optimizations were identified and, therefore, the WTUs have been recently reengineered. A systematic approach of: (1) developing a technical baseline through laboratory studies, (2) scale-up and plant testing, (3) plant modification, and (4) system performance monitoring was the basis for reengineering the WTUs. Laboratory experiments were conducted in order to establish a technical baseline for further scale-up/plant testing and system modifications. These studies focused on the following three areas of the process: (1) contaminant removal during chemical addition, neutralization and precipitation, (2) solids separation by flocculation, coagulation, clarification, and filtration, and (3) contaminant polishing of the clarified liquid by IX/sorption. Using standard laboratory-scale jar tests, the influences of pH and Fe concentration on contaminant removal during precipitation/neutralization were evaluated. The results of

  11. Digitizing business processes in the intersection of energy, forest and ICT industries

    Energy Technology Data Exchange (ETDEWEB)

    Mustonen, T.; Karvonen, M.; Soininen, L.; Hellsten, K.; Kaessi, T.

    2008-07-01

    The focal question of the study was to increase the understanding of electronic business in the forest and energy sectors. To recognize trends, business potential and best ideas in this field, we have used interviews, the Delphi method, Scenario method, Idea session methods, analysis of alliances, Clustering and Portfolio management tools. One purpose of this study is to combine 'top down' approaches in describing alternative future views in electronic business field and 'bottom up' approaches to situate business ideas into different scenarios and contexts. Electrification of business processes can be divided into the electrification of organizations' internal processes, processes between organizations, and electrification of customer interface. According to results organizations are already quite advanced in optimizing internal processes and the next phase is to optimize processes between different actors, which also provide opportunities for new kind of services and products. At the customer interface value orientation instead of an 'IT as your service' orientation is one of the main driving forces. Although the motivation for e-business projects primarily come now from cost savings and productivity improvements, opportunities for new business innovations increase significance in the future. Most important technological drivers of change include common global standards, interoperability, service oriented architecture (SOA), Web Services, radio frequency identification (RFID) and IT outsourcing. Business logic has changed toward a more networked action with a customer value orientation. An overall view resulting from the study is that the industries' opportunity spectrum for digital business development is relatively wide. Key questions in digitization strategies of industries include the division between industry core processes and support processes and in the outsourcing strategies of these different processes. The results

  12. BUSINESS PROCESS IMPROVEMENT BY APPLYING BENCHMARKING BASED MODEL

    Directory of Open Access Journals (Sweden)

    Aleksandar Vujovic

    2013-09-01

    Full Text Available The choice of theme is identified by the need to improve business processes in organizations, as well as the continuous improvement of overall quality, which is under-represented in the Montenegrin organizations. The state of Montenegro has recognized t he growing importance of small and medium-sized organizations in the development of the national economy. Small and medium-sized organizations are the drivers of future economic growth and development of every country whose competitiveness has to pay special attention. One of the main sources of the competitiveness of small and medium-sized organizations is their pursuit to the business excellence, because it has become the most powerful means of achieving competitive advantage of organizations. The paper investigates certified organizations in Montenegro and their contemporary business and commitment towards business excellence. These organizations in Montenegro adapt its business to international standards and procedures that represent the future of economic growth and development of modern business. Research results of Montenegrin organizations were compared with small and medium-sized organizations from Serbia, which won the awards for business excellence "Quality Oscar" in the category of small and medium-sized organizations, for the last three years (2009, 2010, and 2011. The idea comes from the neccessity of Montenegrin economy to give small contribution in order that small and medium organizations adjust their businesses to the new business.

  13. ОПТИМІЗАЦІЯ БІЗНЕС-ПРОЦЕСІВ ІТ-ПІДПРИЄМСТВА НА БАЗІ ІНСТРУМЕНТАРІЮ ІНФОРМАЦІЙНИХ ТЕХНОЛОГІЙ

    OpenAIRE

    Чайковская, Марина Петровна

    2013-01-01

    In this paper we will research the perspectives of application of 1C-ProfCase instruments for the modeling and optimization of business processes in an IT firm. The goal of the research is to analyze the modern methods of formalization and instruments of reengineering of business processes in an IT firm that are used to increase effectiveness of internal business processes, quality and responsiveness of IT-services, minimization of IT-budgets, both from the developer’s and consumer’s side. Af...

  14. Incorporating business process management into RFID-enabled application systems

    NARCIS (Netherlands)

    Zhao, X.; Liu, C.; Lin, T.

    2010-01-01

    Purpose – The emergence of radio frequency identification (RFID) technology promises enormous opportunities to shift business process automation up to the wire level. The purpose of this paper is to explore the methodology of incorporating business logics into RFID edge systems, and thereby

  15. A systematic literature review on the architecture of business process management systems

    NARCIS (Netherlands)

    Pourmirza, S.; Peters, S.P.F.; Dijkman, R.M.; Grefen, P.W.P.J.

    2017-01-01

    Due to the high complexity of modern-day business, organizations are forced to quickly adapt to a wide range of cutting-edge developments. These developments influence the structure and behavior of the business processes that represent the work and of the Business Process Management Systems (BPMS)

  16. AUTOMATION OF CONTROL OF THE BUSINESS PROCESS OF PUBLISHING SCIENTIFIC JOURNALS

    Directory of Open Access Journals (Sweden)

    O. Yu. Sakaliuk

    2016-09-01

    Full Text Available We consider business process automation publishing scientific journals. It describes the focal point of publishing houses Odessa National Academy of Food Technology and the automation of business processes. A complex business process models publishing scientific journals. Analyzed organizational structure of Coordinating Centre of Scientific Journals' Publishing ONAFT structure and created its model. A process model simulation conducted business process notation eEPC and BPMN. Also held database design, creation of file structure and create AIS interface. Implemented interaction with the webcam. Justification feasibility of software development, and the definition of performance based on the results petal chart, it is safe to say that an automated way to much more efficient compared to manual mode. The developed software will accelerate the development of scientific periodicals ONAFT, which in turn improve the academy ratings at the global level, improve its image and credibility.

  17. BPMN 2.0 introduction to the standard for business process modeling

    CERN Document Server

    Allweyer, Thomas

    2016-01-01

    BPMN (Business Process Model and Notation) is the established standard for business process modeling. Only a few years after its first publication, it has gained widespread adoption in practice. All important modeling tools support BPMN diagramming. It is possible to create business-oriented diagrams, but also technical models for process execution in business process management systems (BPMS). This book provides a stepwise introduction to BPMN, using many examples close to practice. Starting with the basic elements for modeling sequence flow, all BPMN 2.0 diagrams are presented and discussed in detail. You will gain a profound understanding of the complete notation, and you will be able to make correct use of the different language elements. In the second edition, a collection of useful modeling patterns has been added. These patterns provide best-practice solutions for typical problems arising in the practice of process modeling.

  18. Global pressure or national identity: strategic challenges for Russian business schools

    Directory of Open Access Journals (Sweden)

    Valentina Gerasimenko

    2017-05-01

    : diversification of educational products and services; learning of a complex nature, which increasingly represents the integration of three types of activity: research + learning + consulting; reengineering of educational, organizational, administrative, and marketing processes performed at business schools. The forms of these directions implementation and their effectiveness in the context of the global education market should be the subject of further study.

  19. Business rules for creating process flexibility : Mapping RIF rules and BDI rules

    NARCIS (Netherlands)

    Gong, Y.; Overbeek, S.J.; Janssen, M.

    2011-01-01

    Business rules and software agents can be used for creating flexible business processes. The Rule Interchange Format (RIF) is a new W3C recommendation standard for exchanging rules among disparate systems. Yet, the impact that the introduction of RIF has on the design of flexible business processes

  20. Learning while (re)configuring: Business model innovation processes in established firms.

    Science.gov (United States)

    Berends, Hans; Smits, Armand; Reymen, Isabelle; Podoynitsyna, Ksenia

    2016-08-01

    This study addresses the question of how established organizations develop new business models over time, using a process research approach to trace how four business model innovation trajectories unfold. With organizational learning as analytical lens, we discern two process patterns: "drifting" starts with an emphasis on experiential learning and shifts later to cognitive search; "leaping," in contrast, starts with an emphasis on cognitive search and shifts later to experiential learning. Both drifting and leaping can result in radical business model innovations, while their occurrence depends on whether a new business model takes off from an existing model and when it goes into operation. We discuss the implications of these findings for theory on business models and organizational learning.

  1. Marketing Implant as a Tool for Manage Business Development in Terms Aggravating Contradictions of Different Nature

    Directory of Open Access Journals (Sweden)

    Mikhail B. Shchepakin

    2017-12-01

    Full Text Available The article focuses reasons give rise to problems in the functioning and development of the Russian economy. The unbalanced interests of the State, business, various social groups of society and workers have been identified in the creation conditions and preconditions for mitigating the impact crisis, removal of growing motivational and resource contradictions and providing a trend on sustained economic growth. The paper focuses the approaches to solving the problems of the country's economic development. The place and role of the resource deflector and resource decompensation in the implementation of productive, technological, innovation and marketing changes in value chains is revealed. A motivational factor has been identified to build rational business marketing behavior. The economic nature of marketing-behavioral reflection and its manifestation in the nature of also market relations and business growth have been revealed. Resource components of the enterprise interaction in the development marketing decisions to reduce the effects of various dissonances in the initiator's marketing communication field within the boundaries of specific territories has been proved. In this article, the authors explained measures to implement positive socio-economic changes in the economies of local territorial entities by increasing business activity and increasing their social responsibility. It is offered as a tool to manage the economic growth of business to form a marketing implant that, through its marketing and resource adaptation to the requirements of the market and business process reengineering to synchronize marketing behavior of market players involved in the cooperation to resolve external and internal contradictions of varying scope and nature.

  2. An approach to the decomposition of business processes for execution in the cloud

    NARCIS (Netherlands)

    Venezian Povoa, Lucas; Lopes de Souza, Wanderley; Ferreira Pires, Luis; do Prado, Antonio Francisco

    2014-01-01

    Although Business Process Management has emerged as a means to manage and improve business processes, it may require high costs due to the need for software, hardware and technical support. Cloud Computing can help achieve efficient business processes with lower costs, since it provides a fast and

  3. Survey for Sensor-Cloud System from Business Process Outsourcing Perspective

    OpenAIRE

    Kim, JeongYeon

    2015-01-01

    Cloud computing is a new IT trend to meet the new business requirements such as business agility and operational efficiency with business process outsourcing (BPO). Sensor-Cloud infrastructure is the extended form of cloud computing to manage the sensors which are scattered throughout the network. Several benefits of adopting cloud computing including cost saving, high scalability, and business risk reductions also can be applied to sensor data collection. As a first investment for new techno...

  4. The integrity management cycle as a business process

    Energy Technology Data Exchange (ETDEWEB)

    Ackhurst, Trent B.; Peverelli, Romina P. [PIMS - Pipeline Integrity Management Specialists of London Ltd. (United Kingdom).

    2009-07-01

    It is a best-practice Oil and Gas pipeline integrity and reliability technique to apply integrity management cycles. This is conforms to the business principles of continuous improvement. This paper examines the integrity management cycle - both goals and objectives and subsequent component steps - from a business perspective. Traits that businesses require, to glean maximum benefit from such a cycle, are highlighted. A case study focuses upon an integrity and reliability process developed to apply to pipeline operators. installations. This is compared and contrasted to the pipeline integrity management cycle to underline both cycles. consistency with the principles of continuous improvement. (author)

  5. Access Control for Monitoring System-Spanning Business Processes

    NARCIS (Netherlands)

    Bassil, S.; Reichert, M.U.; Bobrik, R.; Bauer, Th.

    2007-01-01

    Integrated process support is highly desirable in environ- ments where data related to a particular (business) process are scattered over distributed and heterogeneous information systems (IS). A process monitoring component is a much-needed module in order to provide an integrated view on all these

  6. Enhancing Users' Participation in Business Process Modeling through Ontology-Based Training

    Science.gov (United States)

    Macris, A.; Malamateniou, F.; Vassilacopoulos, G.

    Successful business process design requires active participation of users who are familiar with organizational activities and business process modelling concepts. Hence, there is a need to provide users with reusable, flexible, agile and adaptable training material in order to enable them instil their knowledge and expertise in business process design and automation activities. Knowledge reusability is of paramount importance in designing training material on process modelling since it enables users participate actively in process design/redesign activities stimulated by the changing business environment. This paper presents a prototype approach for the design and use of training material that provides significant advantages to both the designer (knowledge - content reusability and semantic web enabling) and the user (semantic search, knowledge navigation and knowledge dissemination). The approach is based on externalizing domain knowledge in the form of ontology-based knowledge networks (i.e. training scenarios serving specific training needs) so that it is made reusable.

  7. Business process maturity assessment : state of the art and key characteristics

    NARCIS (Netherlands)

    Tarhan, A.; Turetken, O.; Ilisu, F.

    2015-01-01

    Business processes are basic enablers in sustaining an organization's existence in delivering high-quality products and services. A maturity model is an instrument to assess and continually improve business processes. For example, Capability Maturity Model Integration for Development (CMMI-Dev) in

  8. Refactoring, reengineering and evolution: paths to Geant4 uncertainty quantification and performance improvement

    International Nuclear Information System (INIS)

    Batič, M; Hoff, G; Pia, M G; Saracco, P; Begalli, M; Han, M; Kim, C H; Seo, H; Hauf, S; Kuster, M; Weidenspointner, G; Zoglauer, A

    2012-01-01

    Ongoing investigations for the improvement of Geant4 accuracy and computational performance resulting by refactoring and reengineering parts of the code are discussed. Issues in refactoring that are specific to the domain of physics simulation are identified and their impact is elucidated. Preliminary quantitative results are reported.

  9. Process querying : enabling business intelligence through query-based process analytics

    NARCIS (Netherlands)

    Polyvyanyy, A.; Ouyang, C.; Barros, A.; van der Aalst, W.M.P.

    2017-01-01

    The volume of process-related data is growing rapidly: more and more business operations are being supported and monitored by information systems. Industry 4.0 and the corresponding industrial Internet of Things are about to generate new waves of process-related data, next to the abundance of event

  10. Business model transformation process in the context of business ecosystem

    OpenAIRE

    Heikkinen, A.-M. (Anne-Mari)

    2014-01-01

    Abstract It is current phenomena that business environment has changed and has set new requirements for companies. Companies must adapt to the changes comes from outside its normal business environment and take into consideration wider business environment where it operates. These changes also have set new demands for company business model. Companies Business models need to be changed to match state of art business environ...

  11. Learning while (re)configuring: Business model innovation processes in established firms

    Science.gov (United States)

    Berends, Hans; Smits, Armand; Reymen, Isabelle; Podoynitsyna, Ksenia

    2016-01-01

    This study addresses the question of how established organizations develop new business models over time, using a process research approach to trace how four business model innovation trajectories unfold. With organizational learning as analytical lens, we discern two process patterns: “drifting” starts with an emphasis on experiential learning and shifts later to cognitive search; “leaping,” in contrast, starts with an emphasis on cognitive search and shifts later to experiential learning. Both drifting and leaping can result in radical business model innovations, while their occurrence depends on whether a new business model takes off from an existing model and when it goes into operation. We discuss the implications of these findings for theory on business models and organizational learning. PMID:28596704

  12. What's next? : operational support for business process execution

    NARCIS (Netherlands)

    Schonenberg, M.H.

    2012-01-01

    In the last decade flexibility has become an increasingly important in the area of business process management. Information systems that support the execution of the process are required to work in a dynamic environment that imposes changing demands on the execution of the process. In academia and

  13. Business process comparison : a methodology and case study

    NARCIS (Netherlands)

    Syamsiyah, A.; Bolt Irondo, A.J.; Cheng, L.; Hompes, B.F.A.; Jagadeesh Chandra Bose, R.P.; van Dongen, B.F.; van der Aalst, W.M.P.; Abramowicz, W.

    2017-01-01

    Business processes often exhibit a high degree of variability. Process variants may manifest due to the differences in the nature of clients, heterogeneity in the type of cases, etc. Through the use of process mining techniques, one can benefit from historical event data to extract non-trivial

  14. Improved model management with aggregated business process models

    NARCIS (Netherlands)

    Reijers, H.A.; Mans, R.S.; Toorn, van der R.A.

    2009-01-01

    Contemporary organizations invest much efforts in creating models of their business processes. This raises the issue of how to deal with large sets of process models that become available over time. This paper proposes an extension of Event-driven Process Chains, called the aggregate EPC (aEPC),

  15. A conceptual framework and classification of capability areas for business process maturity

    Science.gov (United States)

    Van Looy, Amy; De Backer, Manu; Poels, Geert

    2014-03-01

    The article elaborates on business process maturity, which indicates how well an organisation can perform based on its business processes, i.e. on its way of working. This topic is of paramount importance for managers who try to excel in today's competitive world. Hence, business process maturity is an emerging research field. However, no consensus exists on the capability areas (or skills) needed to excel. Moreover, their theoretical foundation and synergies with other fields are frequently neglected. To overcome this gap, our study presents a conceptual framework with six main capability areas and 17 sub areas. It draws on theories regarding the traditional business process lifecycle, which are supplemented by recognised organisation management theories. The comprehensiveness of this framework is validated by mapping 69 business process maturity models (BPMMs) to the identified capability areas, based on content analysis. Nonetheless, as a consensus neither exists among the collected BPMMs, a classification of different maturity types is proposed, based on cluster analysis and discriminant analysis. Consequently, the findings contribute to the grounding of business process literature. Possible future avenues are evaluating existing BPMMs, directing new BPMMs or investigating which combinations of capability areas (i.e. maturity types) contribute more to performance than others.

  16. Learning while (re-)configuring: business model innovation processes in established firms

    NARCIS (Netherlands)

    Berends, J.J.; Smits, A.; Reymen, I.M.M.J.; Podoynitsyna, K.S.

    2016-01-01

    This study addresses the question of how established organizations develop new business models over time, using a process research approach to trace how four business model innovation trajectories unfold. With organizational learning as analytical lens, we discern two process patterns: “drifting”

  17. Does Grade Level Matter for the Assessment of Business Process Management Maturity?

    Directory of Open Access Journals (Sweden)

    Gabryelczyk Renata

    2016-06-01

    Full Text Available The purpose of this paper is to create and test the practical application of a business process management maturity assessment conducted at two different grade levels (management and professional level in an organization. The conceptual framework for this research includes creating a business process maturity indicator (BPMI for six process areas: strategy, documentation, optimization, implementation, execution, and controlling. The comparative analysis of the business process management maturity is performed using the BPMI on two cases: inside a single organization and the sector internally.

  18. DoD Competitive Sourcing: Plan Needed to Mitigate Risks in Army Logistics Modernization Program

    National Research Council Canada - National Science Library

    1999-01-01

    ... of equipment, parts, and supplies needed to support combat forces. To accomplish this modernization, the Army plans to contract with the private sector to reengineer its business processes and develop and operate a new system...

  19. Examining the impact of business process orientation on organizational performance: the case of Croatia

    OpenAIRE

    Ljubica Milanović Glavan; Vesna Bosilj Vukšić

    2017-01-01

    The competitive global market of the new millennium has raised awareness of business processes as the most important management paradigm. Extensive literature on business process management suggests that organizations can enhance their overall performance by adopting a process view of business. However, empirical research in this field is lacking. The aim of this paper is to examine the how business process orientation (BPO) impacts financially and non-financially organizational performance (...

  20. Research on Business Process Outsourcing | IDRC - International ...

    International Development Research Centre (IDRC) Digital Library (Canada)

    The business process outsourcing (BPO) sector, worth over $130 billion ... Call for new OWSD Fellowships for Early Career Women Scientists now open ... Addressing Africa's unmet need for family planning by intensifying sexual and ...

  1. Determinants of Successful Internationalisation Processes in Business Schools

    Science.gov (United States)

    Bradford, Henry; Guzmán, Alexander; Trujillo, María-Andrea

    2017-01-01

    We analyse the internationalisation process in business schools as a response to the globalisation phenomena and argue that environmental pressures, isomorphic forces, the pool of internal resources and the alignment of the process with the institution's general strategic plan are the main determinants of a successful internationalisation process.…

  2. Business process transformation the process tangram framework

    CERN Document Server

    Sharma, Chitra

    2015-01-01

    This book presents a framework through transformation and explains  how business goals can be translated into realistic plans that are tangible and yield real results in terms of the top line and the bottom line. Process Transformation is like a tangram puzzle, which has multiple solutions yet is essentially composed of seven 'tans' that hold it together. Based on practical experience and intensive research into existing material, 'Process Tangram' is a simple yet powerful framework that proposes Process Transformation as a program. The seven 'tans' are: the transformation program itself, triggers, goals, tools and techniques, culture, communication and success factors. With its segregation into tans and division into core elements, this framework makes it possible to use 'pick and choose' to quickly and easily map an organization's specific requirements. Change management and process modeling are covered in detail. In addition, the book approaches managed services as a model of service delivery, which it ex...

  3. METHOD OF DISPLAYING AN EXECUTABLE BUSINESS PROCESS MODELS INTO PETRI NETS

    Directory of Open Access Journals (Sweden)

    Igor G. Fedorov

    2013-01-01

    Full Text Available Executable business process models, as well as programs, require evidence of a defect-free finish. The methods based on the formalism of Petri nets are widely used. A business process is a network of dishes, and its properties are set by the analysis of the properties of the network. The aim is to study the methods of displaying an executable business process model in a Petri net. Analysis of the properties of the resulting model allows us to prove a number of important properties: it is a network of free choice and clean without looping.

  4. Asset monitoring in the upstream oil and gas industry : wireless, the fusion of industrial automation and business performance

    Energy Technology Data Exchange (ETDEWEB)

    Shuster, D. [IBM Wireless, IBM Global Services, Markham, ON (Canada)

    2004-07-01

    This keynote presentation addressed issues concerning the accurate management of assets and meeting business objectives with specific reference to new communications technologies in the oil and gas industry. An outline of various communications challenges specific to the oil and gas industry were reviewed, including: field technicians; inspections; predictive, preventive and corrective maintenance tasks; and the need for greater efficiency across large geographic areas. The concept of reporting critical data back to a central data repository to improve performance, cost management and regulatory programs was introduced. The benefits of remote monitoring and control in the petroleum industry were outlined. An overview of effective business approaches including initiatives and operating costs was presented. High impact transformation priorities in the oil and gas sector were also reviewed. A new business model was presented in which a differentiation was distinguished between process re-engineering and the more recent tenets of on-demand business. The deepening relationship of information technology with business was outlined in a business model, suggesting a trend towards modular business components that were easily defined and manipulated. Other significant benefits and ideas included: a demonstration of business opportunities through the creation of a real-time enterprise linked by separate systems; the use of information technology to extend business systems; and integrated, standards based business systems. A list of new options was presented, including sensor technology, new communications options and greater flexibility and reliability through the use of Information Technology architectures. A list of value propositions of upstream petroleum was given, including a chart with percentages of projected savings and efficiency increases. In addition, business advantages through new SCADA technologies and applications were presented, including scalability and new

  5. E-Clubbing:  New Trends in Business Process Outsourcing

    DEFF Research Database (Denmark)

    Carugati, Andrea; Rossignoli, Cacilia; Mola, Lapo

    2008-01-01

    as players that leverage new technologies to facilitate B2B internet-mediated relationships. Nowadays these players are enlarging their services, from simple intermediation to include the outsourcing of entire business processes. Using a longitudinal qualitative field study of an e-marketplace providing...... consequence, the e-marketplace assumes the paradoxical role of an agent who heightens the fences of the transactions instead of leveling them. Based on these first results we conclude with implications for the technology mediated Business Process Outsourcing (BPO) practice....

  6. Greek Co-ops' Re-Engineering: Exploring the Influences among Organizational Attributes, Strategic Attributes, and Performance

    NARCIS (Netherlands)

    Benos, T.; Kalogeras, N.; Verhees, F.J.H.M.

    2007-01-01

    Abstract We develop an actual classification entailing traditional vs. reengineered cooperative organizational attributes. Using this classification, we conceptualize and empirically investigate three types of relationships: a) organizational (i.e., collective ownership, control and cost/benefit

  7. The evaluation framework for business process management methodologies

    Directory of Open Access Journals (Sweden)

    Sebastian Lahajnar

    2016-06-01

    Full Text Available In an intense competition in the global market, organisations seek to take advantage of all their internal and external potentials, advantages, and resources. It has been found that, in addition to competitive products and services, a good business also requires an effective management of business processes, which is the discipline of the business process management (BPM. The introduction of the BPM in the organisation requires a thoughtful selection of an appropriate methodological approach, since the latter will formalize activities, products, applications and other efforts of the organisation in this field. Despite many technology-driven solutions of software companies, recommendations of consulting companies, techniques, good practices and tools, the decision on what methodology to choose is anything but simple. The aim of this article is to simplify the adoption of such decisions by building a framework for the evaluation of BPM methodologies according to a qualitative multi-attribute decision-making method. The framework defines a hierarchical decision-making model, formalizes the decision-making process and thus contributes significantly to an independent, credible final decision that is the most appropriate for a specific organisation.

  8. Detection and quantification of flow consistency in business process models.

    Science.gov (United States)

    Burattin, Andrea; Bernstein, Vered; Neurauter, Manuel; Soffer, Pnina; Weber, Barbara

    2018-01-01

    Business process models abstract complex business processes by representing them as graphical models. Their layout, as determined by the modeler, may have an effect when these models are used. However, this effect is currently not fully understood. In order to systematically study this effect, a basic set of measurable key visual features is proposed, depicting the layout properties that are meaningful to the human user. The aim of this research is thus twofold: first, to empirically identify key visual features of business process models which are perceived as meaningful to the user and second, to show how such features can be quantified into computational metrics, which are applicable to business process models. We focus on one particular feature, consistency of flow direction, and show the challenges that arise when transforming it into a precise metric. We propose three different metrics addressing these challenges, each following a different view of flow consistency. We then report the results of an empirical evaluation, which indicates which metric is more effective in predicting the human perception of this feature. Moreover, two other automatic evaluations describing the performance and the computational capabilities of our metrics are reported as well.

  9. Download this PDF file

    African Journals Online (AJOL)

    user

    The effect of business process reengineering (BPR) on human resource ... work is designed, implemented and managed (Hammer and Stanton, 1994). It demands that old .... quality management (TQM) programs, automating existing processes with .... also helps to minimize the resistance that one may encounter in the.

  10. Blockchains for Business Process Management - Challenges and Opportunities

    DEFF Research Database (Denmark)

    Mendling, Jan; Weber, Ingo; Van Der Aalst, Wil

    2018-01-01

    Blockchain technology offers a sizable promise to rethink the way inter-organizational business processes are managed because of its potential to realize execution without a central party serving as a single point of trust (and failure). To stimulate research on this promise and the limits thereof......, in this paper we outline the challenges and opportunities of blockchain for Business Process Management (BPM). We first reflect how blockchains could be used in the context of the established BPM lifecycle and second how they might become relevant beyond. We conclude our discourse with a summary of seven...... research directions for investigating the application of blockchain technology in the context of BPM...

  11. Business Process Variability : A Tool for Declarative Template Design

    NARCIS (Netherlands)

    Bulanov, P.; Groefsema, H.; Aiello, M.

    2012-01-01

    To lower both implementation time and cost, many Business Process Management tools use process templates to implement highly recurring processes. However, in order for such templates to be used, a process has to adhere substantially to the template. Therefore, current practice for processes which

  12. Managing Service Development (SaaS) as a project: business process modeling

    OpenAIRE

    Iliadi, Vasiliki; Ηλιάδη, Βασιλική

    2017-01-01

    In the context of the present thesis, we will be studying core principles of Business Process Management, and how we can take advantage of them in combination with Project Management Methodologies and modeling tools in the context of Software as a Service businesses and their development. Initially we provide the reader with an introduction to Business Process Management, how it can be used, and how the life cycle is structured. We further define the first three phases of the life cycle to...

  13. Information flow security for business process models - just one click away

    NARCIS (Netherlands)

    Lehmann, A.; Fahland, D.; Lohmann, N.; Moser, S.

    2012-01-01

    When outsourcing tasks of a business process to a third party, information flow security becomes a critical issue. In particular implicit information leaks are an intriguing problem. Given a business process one could ask whether the execution of a confidential task is kept secret to a third party

  14. A transformation-based approach to business process management in the cloud

    NARCIS (Netherlands)

    Duipmans, Evert Ferdinand; Ferreira Pires, Luis; Bonino da Silva Santos, L.O.

    2014-01-01

    Business Process Management (BPM) has gained a lot of popularity in the last two decades, since it allows organizations to manage and optimize their business processes. However, purchasing a BPM system can be an expensive investment for a company, since not only the software itself needs to be

  15. Business alignment: using process mining as a tool for delta analysis and conformance testing

    NARCIS (Netherlands)

    Aalst, van der W.M.P.

    2005-01-01

    Increasingly, business processes are being controlled and/or monitored by information systems. As a result, many business processes leave their "footprints" in transactional information systems, i.e., business events are recorded in so-called event logs. Process mining aims at improving this by

  16. Business process mapping techniques for ISO 9001 and 14001 certifications

    Energy Technology Data Exchange (ETDEWEB)

    Klement, R.E.; Richardson, G.D.

    1997-11-01

    AlliedSignal Federal Manufacturing and Technologies/Kansas City (FM and T/KC) produces nonnuclear components for nuclear weapons. The company has operated the plant for the US Department of Energy (DOE) since 1949. Throughout the history of the plant, procedures have been written to reflect the nuclear weapons industry best practices, and the facility has built a reputation for producing high quality products. The purpose of this presentation is to demonstrate how Total Quality principles were used at FM and T/KC to document processes for ISO 9001 and 14001 certifications. The information presented to the reader will lead to a better understanding of business administration by aligning procedures to key business processes within a business model; converting functional-based procedures to process-based procedures for total integrated resource management; and assigning ownership, validation, and metrics to procedures/processes, adding value to a company`s profitability.

  17. Activity-based costing of canned and processed foods businesses in Thailand: effects on organizational development, business competitiveness and corporate success

    OpenAIRE

    Ussahawanitchakit,Phaprukbaramee

    2017-01-01

    This study aims at investigating the relationships among activity-based costing, organizational development, business competitiveness, and corporate success of canned and processed foods businesses in Thailand. In this study, 142 canned and processed foods businesses in Thailand are the samples of the study. Structural equation model (SEM) was employed to test the research relationships. The research results indicate that activity-based costing positively leads to organizational development a...

  18. IT & C Projects Duration Assessment Based on Audit and Software Reengineering

    Directory of Open Access Journals (Sweden)

    2009-01-01

    Full Text Available This paper analyses the effect of applying the core elements of software engineering and reengineering, probabilistic simulations and system development auditing to software development projects. Our main focus is reducing software development project duration. Due to the fast changing economy, the need for efficiency and productivity is greater than ever. Optimal allocation of resources has proved to be the main element contributing to an increase in efficiency.

  19. Kidney transplantation process in Brazil represented in business process modeling notation.

    Science.gov (United States)

    Peres Penteado, A; Molina Cohrs, F; Diniz Hummel, A; Erbs, J; Maciel, R F; Feijó Ortolani, C L; de Aguiar Roza, B; Torres Pisa, I

    2015-05-01

    Kidney transplantation is considered to be the best treatment for people with chronic kidney failure, because it improves the patients' quality of life and increases their length of survival compared with patients undergoing dialysis. The kidney transplantation process in Brazil is defined through laws, decrees, ordinances, and resolutions, but there is no visual representation of this process. The aim of this study was to analyze official documents to construct a representation of the kidney transplantation process in Brazil with the use of business process modeling notation (BPMN). The methodology for this study was based on an exploratory observational study, document analysis, and construction of process diagrams with the use of BPMN. Two rounds of validations by specialists were conducted. The result includes the kidney transplantation process in Brazil representation with the use of BPMN. We analyzed 2 digital documents that resulted in 2 processes with 45 total of activities and events, 6 organizations involved, and 6 different stages of the process. The constructed representation makes it easier to understand the rules for the business of kidney transplantation and can be used by the health care professionals involved in the various activities within this process. Construction of a representation with language appropriate for the Brazilian lay public is underway. Copyright © 2015 Elsevier Inc. All rights reserved.

  20. Predictive business process monitoring with LSTM neural networks

    NARCIS (Netherlands)

    Tax, N.; Verenich, I.; La Rosa, M.; Dumas, M.; Pohl, Klaus; Dubois, Eric

    2017-01-01

    Predictive business process monitoring methods exploit logs of completed cases of a process in order to make predictions about running cases thereof. Existing methods in this space are tailor-made for specific prediction tasks. Moreover, their relative accuracy is highly sensitive to the dataset at

  1. Business Process Modeling: Perceived Benefits

    Science.gov (United States)

    Indulska, Marta; Green, Peter; Recker, Jan; Rosemann, Michael

    The process-centered design of organizations and information systems is globally seen as an appropriate response to the increased economic pressure on organizations. At the methodological core of process-centered management is process modeling. However, business process modeling in large initiatives can be a time-consuming and costly exercise, making it potentially difficult to convince executive management of its benefits. To date, and despite substantial interest and research in the area of process modeling, the understanding of the actual benefits of process modeling in academia and practice is limited. To address this gap, this paper explores the perception of benefits derived from process modeling initiatives, as reported through a global Delphi study. The study incorporates the views of three groups of stakeholders - academics, practitioners and vendors. Our findings lead to the first identification and ranking of 19 unique benefits associated with process modeling. The study in particular found that process modeling benefits vary significantly between practitioners and academics. We argue that the variations may point to a disconnect between research projects and practical demands.

  2. Re-engineering the nuclear medicine residency curriculum in the new era of PET imaging: Perspectives on PET education and training in the Philippine context

    International Nuclear Information System (INIS)

    Pascual, T.N.; Santiago, J.F.; Leus, M.

    2007-01-01

    Full text: There is rapid development in PET Imaging and Molecular Nuclear Medicine. In the context of a residency training program, there is a need to incorporate these technologies in the existing Nuclear Medicine Residency Training Curriculum. This will ensure that trainees are constantly updated with the latest innovations in Nuclear Medicine making them apply this progress in their future practice hence making them achieve the goals and objectives of the curriculum. In residency training programs wherein no PET facilities are existing, these may be remedied by re-engineering the curriculum to include mandatory /electives rotations to other hospitals where the facilities are available. In order to ensure the integrity of the training program in this process of development, a proper sequence of this re-engineering process adhering to educational principles is suggested. These steps reflect the adoption of innovations and developments in the field of Nuclear Medicine essential for nuclear medicine resident learning. Curriculum re-engineering is a scientific and logical method reflecting the processes of addressing changes in the curriculum in order to deliver the desired goals and objectives of the program as dictated by time and innovations. The essential steps in this curriculum re-engineering process, which in this case aim to incorporate and/or update PET Imaging and Molecular Nuclear Imaging education and training, include (1) Curriculum Conceptualization and Legitimatisation, (2) Curriculum Diagnosis, (3) Curriculum Engineering, Designing and Organization, (4) Curriculum Implementation, (5) Curriculum Evaluation, (6) Curriculum Maintenance and (7) Curriculum Re-engineering. All of these sequences consider the participation of the different stakeholders of the training program. They help develop the curriculum, which seeks to promote student learning according to the dictates of the goals and objectives of the program and technology development. Once the

  3. Business process modeling for processing classified documents using RFID technology

    Directory of Open Access Journals (Sweden)

    Koszela Jarosław

    2016-01-01

    Full Text Available The article outlines the application of the processing approach to the functional description of the designed IT system supporting the operations of the secret office, which processes classified documents. The article describes the application of the method of incremental modeling of business processes according to the BPMN model to the description of the processes currently implemented (“as is” in a manual manner and target processes (“to be”, using the RFID technology for the purpose of their automation. Additionally, the examples of applying the method of structural and dynamic analysis of the processes (process simulation to verify their correctness and efficiency were presented. The extension of the process analysis method is a possibility of applying the warehouse of processes and process mining methods.

  4. Analysis of Using Resources in Business Process Modeling and Simulation

    Directory of Open Access Journals (Sweden)

    Vasilecas Olegas

    2014-12-01

    Full Text Available One of the key purposes of Business Process Model and Notation (BPMN is to support graphical representation of the process model. However, such models have a lack of support for the graphical representation of resources, whose processes are used during simulation or execution of process instance. The paper analyzes different methods and their extensions for resource modeling. Further, this article presents a selected set of resource properties that are relevant for resource modeling. The paper proposes an approach that explains how to use the selected set of resource properties for extension of process modeling using BPMN and simulation tools. They are based on BPMN, where business process instances use resources in a concurrency manner.

  5. [Investigation of team processes that enhance team performance in business organization].

    Science.gov (United States)

    Nawata, Kengo; Yamaguchi, Hiroyuki; Hatano, Toru; Aoshima, Mika

    2015-02-01

    Many researchers have suggested team processes that enhance team performance. However, past team process models were based on crew team, whose all team members perform an indivisible temporary task. These models may be inapplicable business teams, whose individual members perform middle- and long-term tasks assigned to individual members. This study modified the teamwork model of Dickinson and McIntyre (1997) and aimed to demonstrate a whole team process that enhances the performance of business teams. We surveyed five companies (member N = 1,400, team N = 161) and investigated team-level-processes. Results showed that there were two sides of team processes: "communication" and "collaboration to achieve a goal." Team processes in which communication enhanced collaboration improved team performance with regard to all aspects of the quantitative objective index (e.g., current income and number of sales), supervisor rating, and self-rating measurements. On the basis of these results, we discuss the entire process by which teamwork enhances team performance in business organizations.

  6. A machine learning approach to understand business processes

    NARCIS (Netherlands)

    Maruster, L.

    2003-01-01

    Business processes (industries, administration, hospitals, etc.) become nowadays more and more complex and it is difficult to have a complete understanding of them. The goal of the thesis is to show that machine learning techniques can be used successfully for understanding a process on the basis of

  7. Managing innovation processes through value co-creation: a process case from business-to-business service practise

    DEFF Research Database (Denmark)

    Nardelli, Giulia; Broumels, Marcel

    2018-01-01

    Value co-creation is a specific type of collaboration that is considered to be an innovative and interactive process between end users and organisations; it aims to increase the value of a product or service. This study investigates how a network of stakeholders collaborating to manage innovation...... openly co-creates value over time; it contributes to the existing literature on value co-creation by taking the perspective of the network as a whole. The study follows a case in which value co-creation unfolds over time across a network of stakeholders within the business-to-business facility service...... context. The in-depth longitudinal investigation of a network composed of a corporate customer and its external facility service providers revealed that a network of stakeholders co-creates value over time by 1) offering an adaptable structure for the network to organise innovation activities...

  8. An application of business process method to the clinical efficiency of hospital.

    Science.gov (United States)

    Leu, Jun-Der; Huang, Yu-Tsung

    2011-06-01

    The concept of Total Quality Management (TQM) has come to be applied in healthcare over the last few years. The process management category in the Baldrige Health Care Criteria for Performance Excellence model is designed to evaluate the quality of medical services. However, a systematic approach for implementation support is necessary to achieve excellence in the healthcare business process. The Architecture of Integrated Information Systems (ARIS) is a business process architecture developed by IDS Scheer AG and has been applied in a variety of industrial application. It starts with a business strategy to identify the core and support processes, and encompasses the whole life-cycle range, from business process design to information system deployment, which is compatible with the concept of healthcare performance excellence criteria. In this research, we apply the basic ARIS framework to optimize the clinical processes of an emergency department in a mid-size hospital with 300 clinical beds while considering the characteristics of the healthcare organization. Implementation of the case is described, and 16 months of clinical data are then collected, which are used to study the performance and feasibility of the method. The experience gleaned in this case study can be used a reference for mid-size hospitals with similar business models.

  9. T-Check in Technologies for Interoperability: Business Process Management in a Web Services Context

    Science.gov (United States)

    2008-09-01

    UML Sequence Diagram) 6  Figure 3:   BPMN Diagram of the Order Processing Business Process 9  Figure 4:   T-Check Process for Technology Evaluation 10...Figure 5:  Notional System Architecture 12  Figure 6:  Flow Chart of the Order Processing Business Process 14  Figure 7:  Order Processing Activities...features. Figure 3 (created with Intalio BPMS Designer [Intalio 2008]) shows a BPMN view of the Order Processing business process that is used in the

  10. The Clean Development Mechanism Re-engineered

    DEFF Research Database (Denmark)

    Lütken, Søren

    2016-01-01

    for engineering such mechanism, or indeed reengineering the CDM itself, to make it a viable mitigation financing tool, providing receipts for payments in the form of certified emission reductions (CER). Two solutions are presented, both of which secure new financing for projects that deliver real and measurable...... emissions reduction benefits on the basis of prospective revenues from emissions reduction: one introduces up-front securitization of the emissions reductions; the other builds on a defined value of the CERs without the need for a carbon price or a market for trading. Most of us use simple heuristics...... time. Simply put CERs are not project finance and do not address project capital needs when most needed — upfront. CER based returns are available only after a project is operational. That is why only one third of registered CDM projects went as far as to get their carefully calculated CERs issued...

  11. Proposal of an Embedded Methodology that uses Organizational Diagnosis and Reengineering: Case of bamboo panel company

    Directory of Open Access Journals (Sweden)

    Eva Selene Hernández Gress

    2017-08-01

    Full Text Available This work is an extension of the Proceedings of the International Conference on Industrial Engineering, Management Science and Applications, which presented some of the phases of Reengineering applied to Bamboo Panel Company; the results were Strategic planning, Systemic Diagnosis and Performance Indicators through the Balanced Scorecard. Now, the main purpose of this article is to present a methodology that embedding Organizational Diagnosis and Reengineering, which emphasizes the incorporation of culture, context, management style, and knowledge as well as inner and outer actors. The results of the proposed methodology applied to the case study are included, up to the moment of the writing of this article. Future work consists on the development of strategies for Innovation as a strategy planned in the Balanced Scorecard and derived from the embedded methodology.

  12. Risk-based analysis of business process executions

    NARCIS (Netherlands)

    Alizadeh, M.; Zannone, N.

    2016-01-01

    Organizations need to monitor their business processes to ensure that what actually happens in the system is compliant with the prescribed behavior. Deviations from the prescribed behavior may correspond to violations of security requirements and expose organizations to severe risks. Thus, it is

  13. Business Process Modeling Languages Supporting Collaborative Networks

    NARCIS (Netherlands)

    Soleimani Malekan, H.; Afsarmanesh, H.; Hammoudi, S.; Maciaszek, L.A.; Cordeiro, J.; Dietz, J.L.G.

    2013-01-01

    Formalizing the definition of Business Processes (BPs) performed within each enterprise is fundamental for effective deployment of their competencies and capabilities within Collaborative Networks (CN). In our approach, every enterprise in the CN is represented by its set of BPs, so that other

  14. Measuring the effectiveness of enterprise resource planning education on business process comprehension

    OpenAIRE

    Monk, Ellen Fischer

    2013-01-01

    This thesis was submitted for the degree of Doctor of Philosophy and was awarded by Brunel University Enterprise Resource Planning Systems (ERP) are very large and complex software packages that run every aspect of an organization. Increasingly, ERP systems are used in higher education to teach business processes, essential knowledge for students competing in today’s business environment. Past research attempting to measure learning business processes with ERP has been inconclusive and lac...

  15. Applying circular economy innovation theory in business process modeling and analysis

    Science.gov (United States)

    Popa, V.; Popa, L.

    2017-08-01

    The overall aim of this paper is to develop a new conceptual framework for business process modeling and analysis using circular economy innovative theory as a source for business knowledge management. The last part of the paper presents an author’s proposed basic structure for a new business models applying circular economy innovation theories. For people working on new innovative business models in the field of the circular economy this paper provides new ideas for clustering their concepts.

  16. Handbook on business process management 2 : strategic alignment, governance, people and culture

    NARCIS (Netherlands)

    Brocke, vom J.; Rosemann, M.

    2010-01-01

    Gives a comprehensive understanding of Business Process Management Covers the six main components of Business Process Management, i. e. strategic alignment, governance, methods, information technology, people and culture Key features are the overall composition of the content based on a well-defined

  17. Implementing a customer focused continual business improvement program to improve the maintenance process

    International Nuclear Information System (INIS)

    Kharshafdjian, G.; Fisher, C.; Beres, T.; Brooks, S.; Forbes, S.; Krause, M.; McAuley, K.; Wendorf, M.

    2006-01-01

    Global market pressures and increasing competition demands that successful companies establish a continual business improvement program as part of implementing its business strategy. Such programs must be driven by the definition of quality from the customer's perspective. This customer quality focus often requires a change in all aspects of the business including products, services, processes and culture. This paper will describe how Atomic Energy of Canada Limited implemented a Continual Business Improvement Program in their Nuclear Laboratories Business Unit. In particular, to review how the techniques were applied to improve the maintenance process and the status of the project. Customer (internal users of the processes at CRL) feedback has shown repeatedly there is dissatisfaction of the maintenance process. Customers complain about jobs not getting done to schedule or being deferred. A project has been launched with the following goals: to improve the maintenance process customer satisfaction and increase trades wrench time by 30 minutes / trade / day. DMAIC (Define-Measure-Analyze-Improve-Control) methodology was applied to find out the Root Cause(s) of the problem, provide solutions, and implement improvements. The expected Operational Benefits include: Executing work efficiently to quality standards and business performance of the site, improve maintenance efficiencies, reduce cycle time for maintenance process and improve process yield, and improve customer and employee satisfaction. (author)

  18. Implementing a customer focused continual business improvement program to improve the maintenance process

    Energy Technology Data Exchange (ETDEWEB)

    Kharshafdjian, G.; Fisher, C.; Beres, T.; Brooks, S.; Forbes, S.; Krause, M.; McAuley, K.; Wendorf, M. [Atomic Energy of Canada Limited, Chalk River, Ontario (Canada)

    2006-07-01

    Global market pressures and increasing competition demands that successful companies establish a continual business improvement program as part of implementing its business strategy. Such programs must be driven by the definition of quality from the customer's perspective. This customer quality focus often requires a change in all aspects of the business including products, services, processes and culture. This paper will describe how Atomic Energy of Canada Limited implemented a Continual Business Improvement Program in their Nuclear Laboratories Business Unit. In particular, to review how the techniques were applied to improve the maintenance process and the status of the project. Customer (internal users of the processes at CRL) feedback has shown repeatedly there is dissatisfaction of the maintenance process. Customers complain about jobs not getting done to schedule or being deferred. A project has been launched with the following goals: to improve the maintenance process customer satisfaction and increase trades wrench time by 30 minutes / trade / day. DMAIC (Define-Measure-Analyze-Improve-Control) methodology was applied to find out the Root Cause(s) of the problem, provide solutions, and implement improvements. The expected Operational Benefits include: Executing work efficiently to quality standards and business performance of the site, improve maintenance efficiencies, reduce cycle time for maintenance process and improve process yield, and improve customer and employee satisfaction. (author)

  19. Identifying influential factors of business process performance using dependency analysis

    Science.gov (United States)

    Wetzstein, Branimir; Leitner, Philipp; Rosenberg, Florian; Dustdar, Schahram; Leymann, Frank

    2011-02-01

    We present a comprehensive framework for identifying influential factors of business process performance. In particular, our approach combines monitoring of process events and Quality of Service (QoS) measurements with dependency analysis to effectively identify influential factors. The framework uses data mining techniques to construct tree structures to represent dependencies of a key performance indicator (KPI) on process and QoS metrics. These dependency trees allow business analysts to determine how process KPIs depend on lower-level process metrics and QoS characteristics of the IT infrastructure. The structure of the dependencies enables a drill-down analysis of single factors of influence to gain a deeper knowledge why certain KPI targets are not met.

  20. Beyond the computer-based patient record: re-engineering with a vision.

    Science.gov (United States)

    Genn, B; Geukers, L

    1995-01-01

    In order to achieve real benefit from the potential offered by a Computer-Based Patient Record, the capabilities of the technology must be applied along with true re-engineering of healthcare delivery processes. University Hospital recognizes this and is using systems implementation projects, such as the catalyst, for transforming the way we care for our patients. Integration is fundamental to the success of these initiatives and this must be explicitly planned against an organized systems architecture whose standards are market-driven. University Hospital also recognizes that Community Health Information Networks will offer improved quality of patient care at a reduced overall cost to the system. All of these implementation factors are considered up front as the hospital makes its initial decisions on to how to computerize its patient records. This improves our chances for success and will provide a consistent vision to guide the hospital's development of new and better patient care.

  1. Formal Verification of Effectiveness of Control Activities in Business Processes

    Science.gov (United States)

    Arimoto, Yasuhito; Iida, Shusaku; Futatsugi, Kokichi

    It has been an important issue to deal with risks in business processes for achieving companies' goals. This paper introduces a method for applying a formal method to analysis of risks and control activities in business processes in order to evaluate control activities consistently, exhaustively, and to give us potential to have scientific discussion on the result of the evaluation. We focus on document flows in business activities and control activities and risks related to documents because documents play important roles in business. In our method, document flows including control activities are modeled and it is verified by OTS/CafeOBJ Method that risks about falsification of documents are avoided by control activities in the model. The verification is done by interaction between humans and CafeOBJ system with theorem proving, and it raises potential to discuss the result scientifically because the interaction gives us rigorous reasons why the result is derived from the verification.

  2. Data-aware remaining time prediction of business process instances

    NARCIS (Netherlands)

    Polato, M.; Sperduti, A.; Burattin, A.; Leoni, de M.

    2014-01-01

    Accurate prediction of the completion time of a business process instance would constitute a valuable tool when managing processes under service level agreement constraints. Such prediction, however, is a very challenging task. A wide variety of factors could influence the trend of a process

  3. Business Process Modeling for Domain Inbound Logistics System : Analytical Perspective with BPMN 2.0

    OpenAIRE

    Khabbazi, Mahmood Reza; Hasan, M. K; Sulaiman, R; Shapi’i, A

    2013-01-01

    Among different Business Process Management strategies and methodologies, one common feature is to captureexisting processes and representing the new processes adequately. Business Process Modelling (BPM) plays acrucial role on such an effort. This paper proposes a “to-be” inbound logistics business processes model usingBPMN 2.0 standard specifying the structure and behaviour of the system within the SME environment. Thegeneric framework of inbound logistics model consists of one main high-le...

  4. Business Process Management – A Traditional Approach Versus a Knowledge Based Approach

    Directory of Open Access Journals (Sweden)

    Roberto Paiano

    2015-12-01

    Full Text Available The enterprise management represents a heterogeneous aggregate of both resources and assets that need to be coordinated and orchestrated in order to reach the goals related to the business mission. Influences and forces that may influence this process, and also for that they should be considered, are not concentrated in the business environment, but they are related to the entireoperational context of a company. For this reason, business processes must be the most versatile and flexible with respect to the changes that occur within the whole operational context of a company.Considering the supportive role that information systems play in favour of Business Process Management - BPM, it is also essential to implement a constant, continuous and quick mechanism for the information system alignment with respect to the evolution followed by business processes.In particular, such mechanism must intervene on BPM systems in order to keep them aligned and compliant with respect to both the context changes and the regulations. In order to facilitate this alignment mechanism, companies are already referring to the support offered by specific solutions, such as knowledge bases. In this context, a possible solution might be the approach we propose, which is based on a specific framework called Process Management System. Our methodology implements a knowledge base support for business experts, which is not limited to the BPM operating phases, but includes also the engineering and prototyping activities of the corresponding information system. This paper aims to compare and evaluate a traditional BPM approach with respect to theapproach we propose. In effect, such analysis aims to emphasize the lack of traditional methodology especially with respect to the alignment between business processes and information systems, along with their compliance with context domain and regulations.

  5. Understanding Modeling Requirements of Unstructured Business Processes

    NARCIS (Netherlands)

    Allah Bukhsh, Zaharah; van Sinderen, Marten J.; Sikkel, Nicolaas; Quartel, Dick

    2017-01-01

    Management of structured business processes is of interest to both academia and industry, where academia focuses on the development of methods and techniques while industry focuses on the development of supporting tools. With the shift from routine to knowledge work, the relevance of management of

  6. Implementing Business Process Redesign: early lessons from the Australian experience

    Directory of Open Access Journals (Sweden)

    Marianne Broadbent

    1995-05-01

    Full Text Available Business Process Redesign (BPR is a change management approach aimed at achieving quantum improvements in business performance. Industry interest levels in BPR are high as a direct result of current difficulties in the global economic climate and tight business conditions. Integral to BPR is the availability of new stable technologies which both stimulate and enable process changes. This paper highlights the experiences of a number of Australian firms which have implemented BPR. A ten step framework for BPR is presented together with a series of caveats. BPR is a difficult, messy and often non-linear activity which challenges many of the ways organisations operate. Information Technology plays a pivotal role in BPR as both an enabler and disenabler for change. Lessons emerging from early Australian experiences with BPR focus on the role of executive sponsorship, consultants, measurements, education and training, technology and people involved in the change process.

  7. Matchmaking for Business Processes based on Conjunctive Finite State Automata

    NARCIS (Netherlands)

    Wombacher, Andreas; Fankhauser, Peter; Mahleko, Bendick; Neuhold, Erich

    2005-01-01

    Web services have a potential to enhance B2B e-commerce over the internet by allowing companies and organisations to publish their business processes on service directories where potential trading partners can find them. This can give rise to new business paradigms based on ad-hoc trading relations

  8. Improvement of the system of management of business processes of the bank

    Directory of Open Access Journals (Sweden)

    Pereverzev Pavel Petrovich

    2013-07-01

    Full Text Available The aim is to develop a scientific - methodological and scientific - methodological issues of the effective technologies for managing business processes of the bank. It is shown that the development and implementation of detailed functional models of management for all business processes of the bank, establishing a structural relationship between the functions of planning, organizing, recording, monitoring, analysis, management and improvement of the business process management object, and development of additional management information systems, will significantly increase the level of automation of the bank, to improve the existing banking information system and improve the competitiveness of the bank.

  9. Milestones of mathematical model for business process management related to cost estimate documentation in petroleum industry

    Science.gov (United States)

    Khamidullin, R. I.

    2018-05-01

    The paper is devoted to milestones of the optimal mathematical model for a business process related to cost estimate documentation compiled during construction and reconstruction of oil and gas facilities. It describes the study and analysis of fundamental issues in petroleum industry, which are caused by economic instability and deterioration of a business strategy. Business process management is presented as business process modeling aimed at the improvement of the studied business process, namely main criteria of optimization and recommendations for the improvement of the above-mentioned business model.

  10. Enterprise Engineering Method supporting Six Sigma Approach

    OpenAIRE

    Jochem, Roland

    2007-01-01

    Enterprise Modeling (EM) is currently in operation either as a technique to represent and understand the structure and behavior of the enterprise, or as a technique to analyze business processes, and in many cases as support technique for business process reengineering. However, EM architectures and methodes for Enterprise Engineering can also used to support new management techniques like SIX SIGMA, because these new techniques need a clear, transparent and integrated definition and descript...

  11. Business health reporting process at Bruce Power helps drive successful plant performance

    International Nuclear Information System (INIS)

    Krane, J.C.

    2007-01-01

    Developing and implementing consistent and comprehensive measures of performance on a large multi-reactor unit nuclear power plant site is a significant challenge. Linking these performance measures back to licence compliance standards and all aspects of the operations, engineering, maintenance and support activities is needed to ensure cohesive site-wide safe operations and satisfy regulatory needs. At Bruce Power, Canada's largest independently-owned nuclear power producer, a Business Health reporting process has been developed to provide a standardized performance rating scheme. The reporting process ties all self assessment activities to common management principles and process structure areas that comprise the Bruce Power Management System. The principles used for performance ratings link directly back to the operating licenses and the primary referenced management system standard. The Business Health reporting process provides a natural business and regulatory oversight framework report that is easily understood and consistently measured over time. The rating data is derived from easily understood quantitative and qualitative descriptions that can be trended over time. The results derived from semi-annual Business Health reports provide an ongoing overall measure of Bruce Power's management system effectiveness for enabling and sustaining required business results and high standards of safety. (author)

  12. Re-engineering of Bacterial Luciferase; For New Aspects of Bioluminescence.

    Science.gov (United States)

    Kim, Da-Som; Choi, Jeong-Ran; Ko, Jeong-Ae; Kim, Kangmin

    2018-01-01

    Bacterial luminescence is the end-product of biochemical reactions catalyzed by the luciferase enzyme. Nowadays, this fascinating phenomenon has been widely used as reporter and/or sensors to detect a variety of biological and environmental processes. The enhancement or diversification of the luciferase activities will increase the versatility of bacterial luminescence. Here, to establish the strategy for luciferase engineering, we summarized the identity and relevant roles of key amino acid residues modulating luciferase in Vibrio harveyi, a model luminous bacterium. The current opinions on crystal structures and the critical amino acid residues involved in the substrate binding sites and unstructured loop have been delineated. Based on these, the potential target residues and/or parameters for enzyme engineering were also suggested in limited scale. In conclusion, even though the accurate knowledge on the bacterial luciferase is yet to be reported, the structure-guided site-directed mutagenesis approaches targeting the regulatory amino acids will provide a useful platform to re-engineer the bacterial luciferase in the future. Copyright© Bentham Science Publishers; For any queries, please email at epub@benthamscience.org.

  13. Quantitative analysis of resource-constrained business processes

    NARCIS (Netherlands)

    Oliveira, C.A.L.; Lima, R.M.F.; Reijers, H.A.; Ribeiro, J.T.S.

    2012-01-01

    To address the need for evaluation techniques for complex business processes, also known as workflows, this paper proposes an approach based on generalized stochastic Petri nets (GSPNs). We review ten related approaches published in the last fifteen years and compare them to our approach using a

  14. Semantic Service Design for Collaborative Business Processes in Internetworked Enterprises

    Science.gov (United States)

    Bianchini, Devis; Cappiello, Cinzia; de Antonellis, Valeria; Pernici, Barbara

    Modern collaborating enterprises can be seen as borderless organizations whose processes are dynamically transformed and integrated with the ones of their partners (Internetworked Enterprises, IE), thus enabling the design of collaborative business processes. The adoption of Semantic Web and service-oriented technologies for implementing collaboration in such distributed and heterogeneous environments promises significant benefits. IE can model their own processes independently by using the Software as a Service paradigm (SaaS). Each enterprise maintains a catalog of available services and these can be shared across IE and reused to build up complex collaborative processes. Moreover, each enterprise can adopt its own terminology and concepts to describe business processes and component services. This brings requirements to manage semantic heterogeneity in process descriptions which are distributed across different enterprise systems. To enable effective service-based collaboration, IEs have to standardize their process descriptions and model them through component services using the same approach and principles. For enabling collaborative business processes across IE, services should be designed following an homogeneous approach, possibly maintaining a uniform level of granularity. In the paper we propose an ontology-based semantic modeling approach apt to enrich and reconcile semantics of process descriptions to facilitate process knowledge management and to enable semantic service design (by discovery, reuse and integration of process elements/constructs). The approach brings together Semantic Web technologies, techniques in process modeling, ontology building and semantic matching in order to provide a comprehensive semantic modeling framework.

  15. Big Data Components for Business Process Optimization

    Directory of Open Access Journals (Sweden)

    Mircea Raducu TRIFU

    2016-01-01

    Full Text Available In these days, more and more people talk about Big Data, Hadoop, noSQL and so on, but very few technical people have the necessary expertise and knowledge to work with those concepts and technologies. The present issue explains one of the concept that stand behind two of those keywords, and this is the map reduce concept. MapReduce model is the one that makes the Big Data and Hadoop so powerful, fast, and diverse for business process optimization. MapReduce is a programming model with an implementation built to process and generate large data sets. In addition, it is presented the benefits of integrating Hadoop in the context of Business Intelligence and Data Warehousing applications. The concepts and technologies behind big data let organizations to reach a variety of objectives. Like other new information technologies, the main important objective of big data technology is to bring dramatic cost reduction.

  16. Analysis of Business Process at PT XYZ by Using SCOR Thread Diagram

    Science.gov (United States)

    Sembiring, M. T.; Rambe, H. C.

    2017-03-01

    Supply Chain Operations Reference (SCOR) is a standard supply chain performance evaluation model which is proposed by Supply Chain Council (SCC). SCOR makes companies can analyse and evaluate their supply chain performance. SCOR has Thread Diagram which describes business process simply and systematically to help the analysis of company’s business process. This research takes place in PT XYZ that is involved in Crude Palm Oil (CPO) industry. PT XYZ used to be the market leader of CPO industry but nowadays they have a trouble to compete with new competitors. The purpose of this study is to provide the input for PT XYZ business process improvement to enhance the competitiveness of the company with the others. The result obtained shows that there are two performance metrics that are not reached. The analysis of business process shows the lack of control role of PT XYZ to supplier and customer side which is going to be the suggestion of improvement.

  17. Business Process Management Notation (BPMN) as Lingua Franca in Virtual Communities

    DEFF Research Database (Denmark)

    Tambo, Torben

    2017-01-01

    processes are carried out through informal as well as formal VCs. In formal organizations, VCs are regarded as dynamic; people or work processes move back and forth between formal business processes and VCs. It is interesting to see how VCs in enterprise landscapes can execute using a common understanding......, a single language or an expression, a lingua franca to transform ideas into knowledge, sustain representation of knowledge, and exchange knowledge with the formal, non-virtual organization. Business Process Management Notation (BPMN) has become commonplace for describing and formalizing regular enterprise...

  18. Enforcement of entailment constraints in distributed service-based business processes.

    Science.gov (United States)

    Hummer, Waldemar; Gaubatz, Patrick; Strembeck, Mark; Zdun, Uwe; Dustdar, Schahram

    2013-11-01

    A distributed business process is executed in a distributed computing environment. The service-oriented architecture (SOA) paradigm is a popular option for the integration of software services and execution of distributed business processes. Entailment constraints, such as mutual exclusion and binding constraints, are important means to control process execution. Mutually exclusive tasks result from the division of powerful rights and responsibilities to prevent fraud and abuse. In contrast, binding constraints define that a subject who performed one task must also perform the corresponding bound task(s). We aim to provide a model-driven approach for the specification and enforcement of task-based entailment constraints in distributed service-based business processes. Based on a generic metamodel, we define a domain-specific language (DSL) that maps the different modeling-level artifacts to the implementation-level. The DSL integrates elements from role-based access control (RBAC) with the tasks that are performed in a business process. Process definitions are annotated using the DSL, and our software platform uses automated model transformations to produce executable WS-BPEL specifications which enforce the entailment constraints. We evaluate the impact of constraint enforcement on runtime performance for five selected service-based processes from existing literature. Our evaluation demonstrates that the approach correctly enforces task-based entailment constraints at runtime. The performance experiments illustrate that the runtime enforcement operates with an overhead that scales well up to the order of several ten thousand logged invocations. Using our DSL annotations, the user-defined process definition remains declarative and clean of security enforcement code. Our approach decouples the concerns of (non-technical) domain experts from technical details of entailment constraint enforcement. The developed framework integrates seamlessly with WS-BPEL and the Web

  19. An RFID-Based Tracing and Tracking System for the Fresh Vegetables Supply Chain

    Directory of Open Access Journals (Sweden)

    Luca Mainetti

    2013-01-01

    Full Text Available The paper presents an innovative gapless traceability system able to improve the main business processes of the fresh vegetables supply chain. The performed analysis highlighted some critical aspects in the management of the whole supply chain, from the land to the table of the end consumer, and allowed us to reengineer the most important processes. In particular, the first steps of the supply chain, which include cultivation in greenhouses and manufacturing of packaged vegetables, were analyzed. The re-engineered model was designed by exploiting the potentialities derived from the combined use of innovative Radio Frequency technologies, such as RFID and NFC, and important international standards, such as EPCglobal. The proposed tracing and tracking system allows the end consumer to know the complete history of the purchased product. Furthermore, in order to evaluate the potential benefits of the reengineered processes in a real supply chain, a pilot project was implemented in an Italian food company, which produces ready-to-eat vegetables, known as IV gamma products. Finally, some important metrics have been chosen to carry out the analysis of the potential benefits derived from the use of the re-engineered model.

  20. A method of demand-driven and data-centric Web service configuration for flexible business process implementation

    Science.gov (United States)

    Xu, Boyi; Xu, Li Da; Fei, Xiang; Jiang, Lihong; Cai, Hongming; Wang, Shuai

    2017-08-01

    Facing the rapidly changing business environments, implementation of flexible business process is crucial, but difficult especially in data-intensive application areas. This study aims to provide scalable and easily accessible information resources to leverage business process management. In this article, with a resource-oriented approach, enterprise data resources are represented as data-centric Web services, grouped on-demand of business requirement and configured dynamically to adapt to changing business processes. First, a configurable architecture CIRPA involving information resource pool is proposed to act as a scalable and dynamic platform to virtualise enterprise information resources as data-centric Web services. By exposing data-centric resources as REST services in larger granularities, tenant-isolated information resources could be accessed in business process execution. Second, dynamic information resource pool is designed to fulfil configurable and on-demand data accessing in business process execution. CIRPA also isolates transaction data from business process while supporting diverse business processes composition. Finally, a case study of using our method in logistics application shows that CIRPA provides an enhanced performance both in static service encapsulation and dynamic service execution in cloud computing environment.