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Sample records for recovery service hanford

  1. Explosion of cation exchange column in americium recovery service, Hanford plant, August 30, 1976

    International Nuclear Information System (INIS)

    1976-01-01

    This document is a collection of thirty references related to the explosion of the cation exchange column in the Americium Recovery Service of the Hanford Atomic Products Operation, Richland, Washington, on August 30, 1976. Some of the documents are related to the design and safety studies, while others refer to the accident and resulting decontamination efforts, investigations, and legal consequences

  2. DOE Hanford Network Upgrades and Disaster Recovery Exercise Support the Cleanup Mission Now and into the Future

    Energy Technology Data Exchange (ETDEWEB)

    Eckman, Todd J.; Hertzel, Ali K.; Lane, James J.

    2013-11-07

    In 2013, the U.S. Department of Energy's (DOE) Hanford Site, located in Washington State, funded an update to the critical network infrastructure supporting the Hanford Federal Cloud (HFC). The project, called ET-50, was the final step in a plan that was initiated five years ago called "Hanford's IT Vision, 2015 and Beyond." The ET-50 project upgraded Hanford's core data center switches and routers along with a majority of the distribution layer switches. The upgrades allowed HFC the network intelligence to provide Hanford with a more reliable and resilient network architecture. The culmination of the five year plan improved network intelligence and high performance computing as well as helped to provide 10 Gbps capable links between core backbone devices (10 times the previous bandwidth). These improvements allow Hanford the ability to further support bandwidth intense applications, such as video teleconferencing. The ET-50 switch upgrade, along with other upgrades implemented from the five year plan, have prepared Hanford's network for the next evolution of technology in voice, video, and data. Hand-in-hand with ET-50's major data center outage, Mission Support Alliance's (MSA) Information Management (IM) organization executed a disaster recovery (DR) exercise to perform a true integration test and capability study. The DR scope was planned within the constraints of ET-50's 14 hour datacenter outage window. This DR exercise tested Hanford's Continuity of Operations (COOP) capability and failover plans for safety and business critical Hanford Federal Cloud applications. The planned suite of services to be tested was identified prior to the outage and plans were prepared to test the services ability to failover from the primary Hanford data center to the backup data center. The services tested were: Core Network (backbone, firewall, load balancers); Voicemail; Voice over IP (VoIP); Emergency Notification; Virtual desktops

  3. DOE Hanford Network Upgrades and Disaster Recovery Exercise Support the Cleanup Mission Now and into the Future

    International Nuclear Information System (INIS)

    Eckman, Todd J.; Hertzel, Ali K.; Lane, James J.

    2013-01-01

    In 2013, the U.S. Department of Energy's (DOE) Hanford Site, located in Washington State, funded an update to the critical network infrastructure supporting the Hanford Federal Cloud (HFC). The project, called ET-50, was the final step in a plan that was initiated five years ago called 'Hanford's IT Vision, 2015 and Beyond.' The ET-50 project upgraded Hanford's core data center switches and routers along with a majority of the distribution layer switches. The upgrades allowed HFC the network intelligence to provide Hanford with a more reliable and resilient network architecture. The culmination of the five year plan improved network intelligence and high performance computing as well as helped to provide 10 Gbps capable links between core backbone devices (10 times the previous bandwidth). These improvements allow Hanford the ability to further support bandwidth intense applications, such as video teleconferencing. The ET-50 switch upgrade, along with other upgrades implemented from the five year plan, have prepared Hanford's network for the next evolution of technology in voice, video, and data. Hand-in-hand with ET-50's major data center outage, Mission Support Alliance's (MSA) Information Management (IM) organization executed a disaster recovery (DR) exercise to perform a true integration test and capability study. The DR scope was planned within the constraints of ET-50's 14 hour datacenter outage window. This DR exercise tested Hanford's Continuity of Operations (COOP) capability and failover plans for safety and business critical Hanford Federal Cloud applications. The planned suite of services to be tested was identified prior to the outage and plans were prepared to test the services ability to failover from the primary Hanford data center to the backup data center. The services tested were: Core Network (backbone, firewall, load balancers); Voicemail; Voice over IP (VoIP); Emergency Notification; Virtual desktops; and, Select set of production applications

  4. Making a Lasting Impression: Recovery Act Reporting At Hanford - 12528

    Energy Technology Data Exchange (ETDEWEB)

    Tebrugge, Kimberly; Disney, Maren [CH2MHILL Plateau Remediation Company, Richland, WA (United States)

    2012-07-01

    The award of American Recovery and Reinvestment Act funding came with an unprecedented request for transparency to showcase to the American public how the stimulus funding was being put to work to achieve the goals put forth by the U.S. Government. At the U.S. Department of Energy Hanford Site, this request manifested in a contract requirement to provide weekly narrative, photos and video to highlight Recovery Act-funded projects. For DOE contractor CH2M HILL Plateau Remediation Company (CH2M HILL), the largest recipient of Hanford's funding, the reporting mechanism evolved into a communications tool for documenting the highly technical cleanup, then effectively sharing that story with the DOE and its varying stakeholder audiences. The report set the groundwork for building a streaming narrative of week-by-week progress. With the end of the Recovery Act, CH2M HILL is applying lessons learned from this stringent, transparent reporting process to its long-term reporting and communications of the progress being made in nuclear decommissioning at Hanford. (authors)

  5. Hanford Facility resource conservation and recovery act permit general inspection plan

    International Nuclear Information System (INIS)

    Beagles, D.B.

    1995-12-01

    The Hanford Facility Resource Conservation and Recovery Act Permit, General Inspection Requirements, includes a requirement that general facility inspections be conducted of the 100, 200 East, 200 West, 300, 400, and 1100 Areas and the banks of the Columbia River. This inspection plan describes the activities that shall be conducted for a general inspection of the Hanford Facility

  6. Hanford performance evaluation program for Hanford site analytical services

    International Nuclear Information System (INIS)

    Markel, L.P.

    1995-09-01

    The U.S. Department of Energy (DOE) Order 5700.6C, Quality Assurance, and Title 10 of the Code of Federal Regulations, Part 830.120, Quality Assurance Requirements, states that it is the responsibility of DOE contractors to ensure that ''quality is achieved and maintained by those who have been assigned the responsibility for performing the work.'' Hanford Analytical Services Quality Assurance Plan (HASQAP) is designed to meet the needs of the Richland Operations Office (RL) for maintaining a consistent level of quality for the analytical chemistry services provided by contractor and commmercial analytical laboratory operations. Therefore, services supporting Hanford environmental monitoring, environmental restoration, and waste management analytical services shall meet appropriate quality standards. This performance evaluation program will monitor the quality standards of all analytical laboratories supporting the Hanforad Site including on-site and off-site laboratories. The monitoring and evaluation of laboratory performance can be completed by the use of several tools. This program will discuss the tools that will be utilized for laboratory performance evaluations. Revision 0 will primarily focus on presently available programs using readily available performance evaluation materials provided by DOE, EPA or commercial sources. Discussion of project specific PE materials and evaluations will be described in section 9.0 and Appendix A

  7. Hanford Radiological Protection Support Services Annual Report for 1999

    Energy Technology Data Exchange (ETDEWEB)

    TP Lynch; DE Bihl; ML Johnson; MA MacLellan; RK Piper

    2000-05-19

    During calendar year (CY) 1999, the Pacific Northwest National Laboratory (PNNL) performed its customary radiological protection support services in support of the U.S. Department of Energy (DOE) Richland Operations Office (RL) and the Hanford contractors. These services included: (1) external dosimetry, (2) internal dosimetry, (3) in vivo measurements, (4) radiological records, (5) instrument calibration and evaluation, and (6) calibration of radiation sources traceable to the National Institute of Standards and Technology (NIST). The services were provided under a number of programs as summarized here. Along with providing site-wide nuclear accident and environmental dosimetry capabilities, the Hanford External Dosimetry Program (HEDP) supports Hanford radiation protection programs by providing external radiation monitoring capabilities for all Hanford workers and visitors to help ensure their health and safety. Processing volumes decreased in CY 1999 relative to prior years for all types of dosimeters, with an overall decrease of 19%. During 1999, the HEDP passed the National Voluntary Laboratory Accreditation Program (NVLAP) performance testing criteria in 15 different categories. HEDP computers and processors were tested and upgraded to become Year 2000 (Y2K) compliant. Several changes and improvements were made to enhance the interpretation of dosimeter results. The Hanford Internal Dosimetry Program (HIDP) provides for the assessment and documentation of occupational dose from intakes of radionuclides at the Hanford Site. Performance problems carried over from CY 1998 continued to plague the in vitro bioassay contractor. A new contract was awarded for the in vitro bioassay program. A new computer system was put into routine operation by the in vivo bioassay program. Several changes to HIDP protocols were made that were related to bioassay grace periods, using field data to characterize the amount of alpha activity present and using a new default particle

  8. Hanford Radiological Protection Support Services Annual Report for 1999

    International Nuclear Information System (INIS)

    TP Lynch; DE Bihl; ML Johnson; MA MacLellan; RK Piper

    2000-01-01

    During calendar year (CY) 1999, the Pacific Northwest National Laboratory (PNNL) performed its customary radiological protection support services in support of the U.S. Department of Energy (DOE) Richland Operations Office (RL) and the Hanford contractors. These services included: (1) external dosimetry, (2) internal dosimetry, (3) in vivo measurements, (4) radiological records, (5) instrument calibration and evaluation, and (6) calibration of radiation sources traceable to the National Institute of Standards and Technology (NIST). The services were provided under a number of programs as summarized here. Along with providing site-wide nuclear accident and environmental dosimetry capabilities, the Hanford External Dosimetry Program (HEDP) supports Hanford radiation protection programs by providing external radiation monitoring capabilities for all Hanford workers and visitors to help ensure their health and safety. Processing volumes decreased in CY 1999 relative to prior years for all types of dosimeters, with an overall decrease of 19%. During 1999, the HEDP passed the National Voluntary Laboratory Accreditation Program (NVLAP) performance testing criteria in 15 different categories. HEDP computers and processors were tested and upgraded to become Year 2000 (Y2K) compliant. Several changes and improvements were made to enhance the interpretation of dosimeter results. The Hanford Internal Dosimetry Program (HIDP) provides for the assessment and documentation of occupational dose from intakes of radionuclides at the Hanford Site. Performance problems carried over from CY 1998 continued to plague the in vitro bioassay contractor. A new contract was awarded for the in vitro bioassay program. A new computer system was put into routine operation by the in vivo bioassay program. Several changes to HIDP protocols were made that were related to bioassay grace periods, using field data to characterize the amount of alpha activity present and using a new default particle

  9. Recovery and evaluation of historical environmental monitoring data at Hanford

    International Nuclear Information System (INIS)

    Dirkes, R.L.

    1991-01-01

    The objective of the Hanford Environmental Dose Reconstruction (HEDR) Project is to estimate the radiation doses that populations could have received from the nuclear operations at the Hanford site since 1944. The Environmental Monitoring Data Task within HEDR is charged with assembling, evaluating, and summarizing key historical measurements of radionuclide concentrations in the environment on and around the Hanford site. The recovery and evaluation of historical environmental monitoring data are integral parts of the environmental dose reconstruction process. The data generated through historical environmental monitoring programs may be critical in the development of dose modeling codes and in performing a meaningful environmental pathway analysis. In addition, environmental monitoring data are essential in the verification of model calculations and in the validation of the model itself. The paper a task logic flowchart illustrating how the process evolves within the Environmental Monitoring Data Task and the interaction with other project tasks. The reconstruction of such data presents numerous challenges, many of which are not generally encountered in typical scientific studies. This paper discusses the process of reconstructing historical environmental monitoring data at Hanford. Several of the difficulties encountered during this process are presented. Items that may be beneficial and should be considered in performing such a task are identified

  10. Hanford analytical services quality assurance plan. Revision 1

    International Nuclear Information System (INIS)

    1995-02-01

    This document, the Hanford Analytical Services Quality Assurance Plan (HASQAP), is issued by the U.S. Department of Energy, Richland Operations Office (RL). The HASQAP establishes quality requirements in response to U.S. Department of Energy (DOE) Order 5700.6C, Quality Assurance (10 CFR 830.120, open-quotes Quality Assurance Requirementsclose quotes). The HASQAP is designed to meet the needs of the RL for controlling the of analytical chemistry services provided by laboratory operations. The HASQAP is issued through the Analytical Services Branch of the Waste Management Division. The Analytical Services Branch is designated by the RL as having the responsibility for oversight management of laboratory operations under the Waste Management Division. The laboratories conduct sample analyses under several regulatory statutes, such as the Clean Air Act and the Clean Water Act. Sample analysis in support of the Hanford Federal Facility Agreement and Consent Order (Tri-Party Agreement) is a major role of the laboratory operations

  11. Hanford Analytical Services Management: One of the keys to effectively managing the Hanford Site in an environment of competing resources and priorities

    International Nuclear Information System (INIS)

    Wanek, D.M.; Mooers, G.C.; Schubert, S.A.

    1994-02-01

    The Quality Improvement Team recognized that a true partnership between RL and the Hanford Site contractors had to be established to (1) identify what the analytical needs were for the site, both short and long term, (2) determine how to meet those needs, whether by using onsite capability or contracting offsite services, and (3) ensure that all analytical services meet the high level of quality demanded by the end users of the data. The Hanford Analytical Services Management (HASM) organization was established from this concept. What makes HASM unique and virtually guarantees success is that all the participants within HASM, site contractors and RL, have parity. This ensures that the best interests of the Hanford Site are implemented and minimizes the normal parochialism when multiple contractors are competing for the same work. The HASM concept provides for consistent management to balance the analytical needs with the limited resources identified for analytical services at the Hanford Site. By contracting for analytical services, HASM provides a mechanism to meet site goals of increased commercialization

  12. Audit Report on 'Waste Processing and Recovery Act Acceleration Efforts for Contact-Handled Transuranic Waste at the Hanford Site'

    International Nuclear Information System (INIS)

    2010-01-01

    The Department of Energy's Office of Environmental Management's (EM), Richland Operations Office (Richland), is responsible for disposing of the Hanford Site's (Hanford) transuranic (TRU) waste, including nearly 12,000 cubic meters of radioactive contact-handled TRU wastes. Prior to disposing of this waste at the Department's Waste Isolation Pilot Plant (WIPP), Richland must certify that it meets WIPP's waste acceptance criteria. To be certified, the waste must be characterized, screened for prohibited items, treated (if necessary) and placed into a satisfactory disposal container. In a February 2008 amendment to an existing Record of Decision (Decision), the Department announced its plan to ship up to 8,764 cubic meters of contact-handled TRU waste from Hanford and other waste generator sites to the Advanced Mixed Waste Treatment Project (AMWTP) at Idaho's National Laboratory (INL) for processing and certification prior to disposal at WIPP. The Department decided to maximize the use of the AMWTP's automated waste processing capabilities to compact and, thereby, reduce the volume of contact-handled TRU waste. Compaction reduces the number of shipments and permits WIPP to more efficiently use its limited TRU waste disposal capacity. The Decision noted that the use of AMWTP would avoid the time and expense of establishing a processing capability at other sites. In May 2009, EM allocated $229 million of American Recovery and Reinvestment Act of 2009 (Recovery Act) funds to support Hanford's Solid Waste Program, including Hanford's contact-handled TRU waste. Besides providing jobs, these funds were intended to accelerate cleanup in the short term. We initiated this audit to determine whether the Department was effectively using Recovery Act funds to accelerate processing of Hanford's contact-handled TRU waste. Relying on the availability of Recovery Act funds, the Department changed course and approved an alternative plan that could increase costs by about $25 million

  13. Implementation guide for Hanford Analytical Services Quality Assurance Plan

    International Nuclear Information System (INIS)

    1994-09-01

    This implementation guide for the Hanford Analytical Services Quality Assurance Plan (HASQAP) was developed by the US Department of Energy, Richland Operations Office (RL) Waste Management Division, Analytical Services Branch. This plan formally presents RL's direction for Hanford Sitewide implementation of the HASQAP. The HASQAP establishes a uniform standard for quality requirements to meet US Department of Energy Order 5700.6C, Quality Assurance (10 CFR 830.120, ''Quality Assurance Requirements''), and is intended to satisfy the Hanford Federal Facility Agreement and Consent Order (Tri-Party Agreement) requirements for ''Guidance on Preparation of Laboratory Quality Assurance Plans''. The quality assurance criteria specified in the HASQAP shall serve as a baseline for implementing quality management systems for the laboratories that provide analytical services, for data requesters and users, and for oversight organizations that monitor the data-generation process. Affected organizations shall implement the HASQAP requirements that are applicable to their work scope. Full implementation of the HASQAP is scheduled to occur by August 1995. RL will work with the US Environmental Protection Agency (EPA) and Washington State Department of Ecology (Ecology) to have the HASQAP document incorporated into Appendix F of the Tri-Party Agreement by early Fiscal Year 1996

  14. Hanford radiological protection support services annual report 1996

    International Nuclear Information System (INIS)

    Lyon, M.; Bihl, D.E.; Fix, J.J.; Froelich, T.J.; Piper, R.K.; Schulze, S.A.

    1997-06-01

    Various Hanford Site radiation protection services provided by the Pacific Northwest National Laboratory for the US Department of Energy Richland Operations Office and Hanford contractors are described in this annual report for calendar year 1996. These activities include external dosimetry measurements and evaluations, internal dosimetry measurements and evaluations, in vivo measurements, radiological exposure record keeping, radiation source calibration, and instrument calibration and evaluation. For each of these activities, the routine program and any program changes or enhancements are described, as well as associated tasks, investigations, and studies. Program-related publications, presentations, and other staff professional activities are also described

  15. Quality Assurance Program Plan Waste Management Federal Services of Hanford, Inc

    International Nuclear Information System (INIS)

    VOLKMAN, D.D.

    1999-01-01

    This document is the Quality Assurance Program Plan (QAPP) for Waste Management Federal Services of Hanford, Inc. (WMH), that implements the requirements of the Project Hanford Management Contract (PHMC), HNF-MP-599, Project Hanford Quality Assurance Program Description (QAPD) document, and the Hanford Federal Facility Agreement with Consent Order (Tri-Party Agreement), Sections 6.5 and 7.8. WHM is responsible for the treatment, storage, and disposal of liquid and solid wastes generated at the Hanford Site as well as those wastes received from other US Department of Energy (DOE) and non-DOE sites. WMH operations include the Low-Level Burial Grounds, Central Waste Complex (a mixed-waste storage complex), a nonradioactive dangerous waste storage facility, the Transuranic Storage Facility, T Plant, Waste Receiving and Processing Facility, 200 Area Liquid Effluent Facility, 200 Area Treated Effluent Disposal Facility, the Liquid Effluent Retention Facility, the 242-A Evaporator, 300 Area Treatment Effluent Disposal Facility, the 340 Facility (a radioactive liquid waste handling facility), 222-S Laboratory, the Waste Sampling and Characterization Facility, and the Hanford TRU Waste Program

  16. Hanford radiological protection support services annual report for 1991

    International Nuclear Information System (INIS)

    Lyon, M.; Bihl, D.E.; Fix, J.J.; Piper, R.K.; Froelich, T.J.; Leonwich, J.A.; Lynch, T.P.

    1992-07-01

    Various Hanford sitewide radiation protection services provided by the Pacific Northwest Laboratory for the US Department of Energy, Richland Field Office and Hanford contractors are described In this annual report for calendar year 1991. These activities include internal dosimetry measurements and evaluations, in vivo measurements, external dosimetry measurements and evaluations, instrument calibration and evaluation, radiation source calibration, and radiological records keeping. For each of these activities, the routine program, program changes and enhancements, associated tasks, investigations and studies, and related publications, presentations, and other staff professional activities are discussed as applicable

  17. HANFORD TANK FARM RESOURCE CONSERVATION and RECOVERY ACT (RCRA) CORRECTIVE ACTION PROGRAM

    International Nuclear Information System (INIS)

    KRISTOFZSKI, J.G.

    2007-01-01

    As a consequence of producing special nuclear material for the nation's defense, large amounts of extremely hazardous radioactive waste was created at the US Department of Energy's (DOE) Hanford Site in south central Washington State. A little over 50 million gallons of this waste is now stored in 177 large, underground tanks on Hanford's Central Plateau in tank farms regulated under the Atomic Energy Act and the Resource, Conservation, and Recovery Act (RCRA). Over 60 tanks and associated infrastructure have released or are presumed to have released waste in the vadose zone. In 1998, DOE's Office of River Protection established the Hanford Tank Farm RCRA Corrective Action Program (RCAP) to: (1) characterize the distribution and extent of the existing vadose zone contamination; (2) determine how the contamination will move in the future; (3) estimate the impacts of this contamination on groundwater and other media; (4) develop and implement mitigative measures; and (5) develop corrective measures to be implemented as part of the final closure of the tank farm facilities. Since its creation, RCAP has made major advances in each of these areas, which will be discussed in this paper

  18. Hanford analytical services quality assurance requirements documents. Volume 1: Administrative Requirements

    International Nuclear Information System (INIS)

    Hyatt, J.E.

    1997-01-01

    Hanford Analytical Services Quality Assurance Requirements Document (HASQARD) is issued by the Analytical Services, Program of the Waste Management Division, US Department of Energy (US DOE), Richland Operations Office (DOE-RL). The HASQARD establishes quality requirements in response to DOE Order 5700.6C (DOE 1991b). The HASQARD is designed to meet the needs of DOE-RL for maintaining a consistent level of quality for sampling and field and laboratory analytical services provided by contractor and commercial field and laboratory analytical operations. The HASQARD serves as the quality basis for all sampling and field/laboratory analytical services provided to DOE-RL through the Analytical Services Program of the Waste Management Division in support of Hanford Site environmental cleanup efforts. This includes work performed by contractor and commercial laboratories and covers radiological and nonradiological analyses. The HASQARD applies to field sampling, field analysis, and research and development activities that support work conducted under the Hanford Federal Facility Agreement and Consent Order Tri-Party Agreement and regulatory permit applications and applicable permit requirements described in subsections of this volume. The HASQARD applies to work done to support process chemistry analysis (e.g., ongoing site waste treatment and characterization operations) and research and development projects related to Hanford Site environmental cleanup activities. This ensures a uniform quality umbrella to analytical site activities predicated on the concepts contained in the HASQARD. Using HASQARD will ensure data of known quality and technical defensibility of the methods used to obtain that data. The HASQARD is made up of four volumes: Volume 1, Administrative Requirements; Volume 2, Sampling Technical Requirements; Volume 3, Field Analytical Technical Requirements; and Volume 4, Laboratory Technical Requirements. Volume 1 describes the administrative requirements

  19. Hanford Radiological Protection Support Services annual report for 1992

    International Nuclear Information System (INIS)

    Lyon, M.; Bihl, D.E.; Fix, J.J.; Piper, R.K.; Froelich, T.J.; Lynch, T.P.

    1993-07-01

    Various Hanford Site radiation protection services provided by the Pacific Northwest Laboratory for the US Department of Energy Richland Field Office and Hanford contractors are described in this annual report of calendar year 1992. These activities include internal dosimetry measurements and evaluations, in vivo measurements, external dosimetry measurements and evaluations, instrument calibration and evaluation, radiation source calibration, and radiological record keeping. For each of these activities, the routine program and any program changes or enhancements are described, as well as associated tasks, investigations, and studies. Program-related publications, presentations, and other staff professional activities are also described

  20. Hanford radiological protection support services. Annual report for 1995

    International Nuclear Information System (INIS)

    Lyon, M.; Bihl, D.E.; Carbaugh, E.H.

    1996-05-01

    Various Hanford Site radiation protection services provided by the Pacific Northwest National Laboratory for the U.S. Department of Energy Richland Operations Office and Hanford contractors are described in this annual report for calendar year 1995. These activities include external dosimetry measurements and evaluations, internal dosimetry measurements and evaluations, in vivo measurements, radiological record keeping, radiation source calibration, and instrument calibration and evaluation. For each of these activities, the routine program and any program changes or enhancements are described, as well as associated tasks, investigations, and studies. Program-related publications, presentations, and other staff professional activities are also described

  1. Hanford radiological protection support services annual report for 1997

    Energy Technology Data Exchange (ETDEWEB)

    Lyon, M.; Bihl, D.E.; Fix, J.J.; Johnson, M.L.; Lynch, T.P.; Piper, R.K.

    1998-06-01

    Various Hanford Site radiation protection services provided by the Pacific Northwest National Laboratory for the US Department of Energy Richland Operations Office and Hanford contractors are described in this annual report for calendar year 1997. These activities include external dosimetry measurements and evaluations, internal dosimetry measurements and evaluations, in vivo measurements, radiological exposure record keeping, radiation source calibration, and instrument calibration and evaluation. For each of these activities, the routine program and any program changes or enhancements are described as well as associated tasks, investigations, and studies. Program-related publications, presentations, and other staff professional activities are also described.

  2. Hanford radiological protection support services annual report for 1990

    International Nuclear Information System (INIS)

    Lyon, M.; Bihl, D.E.; Fix, J.J.; Piper, R.K.; Freolich, T.J.; Leonowich, J.A.; Lynch, T.P.

    1991-07-01

    Various Hanford site-wide radiation protection services provided by the Pacific Northwest Laboratory for the US Department of Energy-Richland Operations Office and Hanford contractors are described in this annual report for calendar year 1990. These activities include internal dosimetry measurements and evaluations, in vivo measurements, external dosimetry measurements and evaluations, instrument calibration and evaluation, radiation source calibration, and radiological records keeping. For each of these activities, the routine program, program changes and enhancements, associated tasks, investigations and studies, and related publications, presentations, and other staff professional activities are discussed as applicable. 22 refs., 10 figs., 19 tabs

  3. Hanford Radiological Protection Support Services annual report for 1993

    International Nuclear Information System (INIS)

    Lyon, M.; Bihl, D.E.; Fix, J.J.; Froelich, T.J.; Piper, R.K.; Olsen, P.C.

    1994-07-01

    Various Hanford Site radiation protection services provided by the Pacific Northwest Laboratory for the US Department of Energy Richland Operations Office and Hanford contractors are described in this annual report for calendar year 1993. These activities include internal dosimetry measurements and evaluations, in vivo measurements, external dosimetry measurements and evaluations, instrument calibration and evaluation, radiation source calibration, and radiological record keeping. For each of these activities, the routine program and any program changes or enhancements are described, as well as associated tasks, investigations, and studies. Program-related publications, presentations, and other staff professional activities are also described

  4. Hanford radiological protection support services annual report for 1997

    International Nuclear Information System (INIS)

    Lyon, M.; Bihl, D.E.; Fix, J.J.; Johnson, M.L.; Lynch, T.P.; Piper, R.K.

    1998-06-01

    Various Hanford Site radiation protection services provided by the Pacific Northwest National Laboratory for the US Department of Energy Richland Operations Office and Hanford contractors are described in this annual report for calendar year 1997. These activities include external dosimetry measurements and evaluations, internal dosimetry measurements and evaluations, in vivo measurements, radiological exposure record keeping, radiation source calibration, and instrument calibration and evaluation. For each of these activities, the routine program and any program changes or enhancements are described as well as associated tasks, investigations, and studies. Program-related publications, presentations, and other staff professional activities are also described

  5. Hanford radiological protection support services annual report for 1996

    Energy Technology Data Exchange (ETDEWEB)

    Lyon, M.; Bihl, D.E.; Fix, J.J.; Froelich, T.J.; Piper, R.K.; Schulze, S.A.

    1997-06-01

    Various Hanford Site radiation protection services provided by the Pacific Northwest National Laboratory for the US Department of Energy Richland Operations Office and Hanford contractors are described in this annual report for calendar year 1996. These activities include external dosimetry measurements and evaluations, internal dosimetry measurements and evaluations, in vivo measurements, radiological exposure record keeping, radiation source calibration, and instrument calibration and evaluation. For each of these activities, the routine program and any program changes or enhancements are described, as well as associated tasks, investigations, and studies. Program-related publications, presentations, and other staff professional activities are also described.

  6. Assessment report for Hanford analytical services quality assurance plan

    International Nuclear Information System (INIS)

    Taylor, L.H.

    1994-11-01

    This report documents the assessment results of DOE/RL-94-55, Hanford Analytical Services Quality Assurance Plan. The assessment was conducted using the Requirement and Self-Assessment Database (RSAD), which contains mandatory and nonmandatory DOE Order statements for the relevant DOE orders

  7. DynCorp Tricities Services, Inc. Hanford fire department FY 1998 annual work plan

    International Nuclear Information System (INIS)

    Good, D.E.

    1997-01-01

    The mission of the Hanford Fire Department (HFD) is to support the safe and timely cleanup of the Hanford site by providing fire suppression, fire prevention, emergency rescue, emergency medical service, and hazardous materials response; and to be capable of dealing with and terminating emergency situations which could threaten the operations, employees, or interest of the U.S. Department of Energy operated Hanford site. This includes response to surrounding fire departments/districts under mutual aid and state mobilization agreements and fire fighting, hazardous materials, and ambulance support to Washington Public Power Supply System (Supply System) and various commercial entities operating on site through Requests for Service from DOE-RL. This fire department also provides site fire marshal overview authority, fire system testing and maintenance, respiratory protection services, building tours and inspections, ignitable and reactive waste site inspections, prefire planning, and employee fire prevention education. This plan provides a program overview, program baselines, and schedule baseline

  8. Hanford Radiological Protection Support Services Annual Report for 1998

    Energy Technology Data Exchange (ETDEWEB)

    DE Bihl; JA MacLellan; ML Johnson; RK Piper; TP Lynch

    1999-05-14

    During calendar year (CY) 1998, the Pacific Northwest National Laboratory (PNNL) performed its customary radiological protection support services in support of the U.S. Department of Energy (DOE) Richland Operations OffIce (RL) and the Hanford contractors. These services included: 1) external dosimetry, 2) internal dosimetry, 3) in vivo measurements, 4) radiological records, 5) instrument calibra- tion and evaluation, and 6) calibration of radiation sources traceable to the National Institute of Standards and Technology (MST). The services were provided under a number of projects as summarized here.

  9. Hanford Radiological Protection Support Services Annual Report for 2000

    Energy Technology Data Exchange (ETDEWEB)

    Lynch, Timothy P.; Bihl, Donald E.; Johnson, Michelle L.; Maclellan, Jay A.; Piper, Roman K.

    2001-05-07

    During calendar year 2000, the Pacific Northwest National Laboratory performed its customary radiological protection support services in support of the U.S. Department of Energy Richland Operations Office and the Hanford contractors. These services included: 1) external dosimetry, 2) internal dosimetry, 3) in vivo monitoring, 4) radiological records, 5) instrument calibration and evaluation, and 6) calibration of radiation sources traceable to the National Institute of Standards and Technology. Each program summary describes the routine operations, program changes and improvements, program assessments, supporting technical studies, and professional activities.

  10. Hanford Site Infrastructure Plan

    International Nuclear Information System (INIS)

    1990-01-01

    The Hanford Site Infrastructure Plan (HIP) has been prepared as an overview of the facilities, utilities, systems, and services that support all activities on the Hanford Site. Its purpose is three-fold: to examine in detail the existing condition of the Hanford Site's aging utility systems, transportation systems, Site services and general-purpose facilities; to evaluate the ability of these systems to meet present and forecasted Site missions; to identify maintenance and upgrade projects necessary to ensure continued safe and cost-effective support to Hanford Site programs well into the twenty-first century. The HIP is intended to be a dynamic document that will be updated accordingly as Site activities, conditions, and requirements change. 35 figs., 25 tabs

  11. Hanford's Radioactive Mixed Waste Disposal Facility

    International Nuclear Information System (INIS)

    McKenney, D.E.

    1995-01-01

    The Radioactive Mixed Waste Disposal Facility, is located in the Hanford Site Low-Level Burial Grounds and is designated as Trench 31 in the 218-W-5 Burial Ground. Trench 31 is a Resource Conservation and Recovery Act compliant landfill and will receive wastes generated from both remediation and waste management activities. On December 30, 1994, Westinghouse Hanford Company declared readiness to operate Trench 31, which is the Hanford Site's (and the Department of Energy complex's) first facility for disposal of low-level radioactive mixed wastes

  12. Hanford radiological protection support services annual report for 1987

    International Nuclear Information System (INIS)

    Lyon, M.; Fix, J.J.; Kenoyer, J.L.; Leonowich, J.A.; Palmer, H.E.; Sula, M.J.

    1988-08-01

    This report documents the performance of certain radiological protection sitewide services during calendar year (CY) 1987 by Pacific Northwest Laboratory in support of the US Department of Energy-Richland Operations Office (DOE-RL) and contractor activities on the Hanford Site. The routine program for each service is discussed along with any significant program changes and tasks, investigations, and studies performed in support of each program. Other related activities such as publications, presentations, and memberships on standards or industry committees are also discussed. The programs covered provide services in the areas of: external dosimetry, internal dosimetry, in vivo measurements, instrument calibration and evaluation, calibration of radiation sources traceable to the National Bureau of Standards, and radiological records. 21 refs., 10 figs., 12 tabs

  13. High-level core sample x-ray imaging at the Hanford Site

    International Nuclear Information System (INIS)

    Weber, J.R.; Keye, J.K.

    1995-01-01

    Waste tank sampling of radioactive high-level waste is required for continued operations, waste characterization, and site safety. Hanford Site Tank farms consist of 28 double-shell and 149 single-shell underground storage tanks. The single shell tanks are out-of-service and no longer receive liquid waste. Core samples of salt cake and sludge waste are remotely obtained using truck-mounted, core drill platforms. Samples are recovered from tanks through a 2.25 inch (in.) drill pipe in 26-in. steel tubes, 1.5 in. diameter. Drilling parameters vary with different waste types. Because sample recovery has been marginal and inadequate at times, a system was needed to provide drill truck operators with real-time feedback about the physical conditions of the sample and the percent recovery, prior to making nuclear assay measurements and characterizations at the analytical laboratory. Westinghouse hanford Company conducted proof-of -principal radiographic testing to verify the feasibility of a proposed imaging system

  14. Reengineering Hanford

    International Nuclear Information System (INIS)

    Badalamente, R.V.; Carson, M.L.; Rhoads, R.E.

    1995-03-01

    The Department of Energy Richland Operations Office is in the process of reengineering its Hanford Site operations. There is a need to fundamentally rethink and redesign environmental restoration and waste management processes to achieve dramatic improvements in the quality, cost-effectiveness, and timeliness of the environmental services and products that make cleanup possible. Hanford is facing the challenge of reengineering in a complex environment in which major processes cuts across multiple government and contractor organizations and a variety of stakeholders and regulators have a great influence on cleanup activities. By doing the upfront work necessary to allow effective reengineering, Hanford is increasing the probability of its success

  15. Reengineering Hanford

    Energy Technology Data Exchange (ETDEWEB)

    Badalamente, R.V.; Carson, M.L.; Rhoads, R.E.

    1995-03-01

    The Department of Energy Richland Operations Office is in the process of reengineering its Hanford Site operations. There is a need to fundamentally rethink and redesign environmental restoration and waste management processes to achieve dramatic improvements in the quality, cost-effectiveness, and timeliness of the environmental services and products that make cleanup possible. Hanford is facing the challenge of reengineering in a complex environment in which major processes cuts across multiple government and contractor organizations and a variety of stakeholders and regulators have a great influence on cleanup activities. By doing the upfront work necessary to allow effective reengineering, Hanford is increasing the probability of its success.

  16. Hanford Site baseline risk assessment methodology

    International Nuclear Information System (INIS)

    1993-03-01

    This methodology has been developed to prepare human health and environmental evaluations of risk as part of the Comprehensive Environmental Response, Compensation, and Liability Act remedial investigations (RIs) and the Resource Conservation and Recovery Act facility investigations (FIs) performed at the Hanford Site pursuant to the Hanford Federal Facility Agreement and Consent Order referred to as the Tri-Party Agreement. Development of the methodology has been undertaken so that Hanford Site risk assessments are consistent with current regulations and guidance, while providing direction on flexible, ambiguous, or undefined aspects of the guidance. The methodology identifies Site-specific risk assessment considerations and integrates them with approaches for evaluating human and environmental risk that can be factored into the risk assessment program supporting the Hanford Site cleanup mission. Consequently, the methodology will enhance the preparation and review of individual risk assessments at the Hanford Site

  17. Hanford External Dosimetry Program

    International Nuclear Information System (INIS)

    Fix, J.J.

    1990-10-01

    This document describes the Hanford External Dosimetry Program as it is administered by Pacific Northwest Laboratory (PNL) in support of the US Department of Energy (DOE) and its Hanford contractors. Program services include administrating the Hanford personnel dosimeter processing program and ensuring that the related dosimeter data accurately reflect occupational dose received by Hanford personnel or visitors. Specific chapters of this report deal with the following subjects: personnel dosimetry organizations at Hanford and the associated DOE and contractor exposure guidelines; types, characteristics, and procurement of personnel dosimeters used at Hanford; personnel dosimeter identification, acceptance testing, accountability, and exchange; dosimeter processing and data recording practices; standard sources, calibration factors, and calibration processes (including algorithms) used for calibrating Hanford personnel dosimeters; system operating parameters required for assurance of dosimeter processing quality control; special dose evaluation methods applied for individuals under abnormal circumstances (i.e., lost results, etc.); and methods for evaluating personnel doses from nuclear accidents. 1 ref., 14 figs., 5 tabs

  18. Relationship intention and satisfaction following service recovery: The mediating role of perceptions of service recovery in the cell phone industry

    Directory of Open Access Journals (Sweden)

    L Kruger

    2015-11-01

    Full Text Available In an industry characterised by fierce competition, cell phone network providers find it increasingly difficult to retain their customers after service failure. It is therefore essential for cell phone network providers to offer effective service recovery when they attempt to restore customer satisfaction following service failure. As it has been argued that relationships between customers and service providers should be considered a key determinant of the service recovery required to restore post-recovery attitudes and behavioural intentions, the purpose of this study was to determine the relationships between South African cell phone customers’ relationship intentions, their perceptions of service recovery and their satisfaction following service recovery. Personal in-home interviews were conducted to collect data from 605 cell phone customers residing in the Johannesburg metropolitan area. In addition to the significant positive relationships found between cell phone users’ relationship intentions, perceived service recovery and satisfaction after service recovery, this study found that perceived service recovery played a mediating role in the relationship between relationship intention and satisfaction following service recovery. The study concludes that, although a direct relationship exists between relationship intention and satisfaction following service recovery, perceived service recovery plays an additional indirect complementary role in this relationship. It is recommended that, in addition to focusing their relationship efforts on customers with relationship intentions, cell phone network providers also offer positively perceived service recovery to these customers, as this would lead to greater satisfaction following service recovery.

  19. Hanford radiological protection support services annual report for 1988

    International Nuclear Information System (INIS)

    Lyon, M.; Fix, J.J.; Kenoyer, J.L.; Leonowich, J.A.; Palmer, H.E.; Sula, M.J.

    1989-06-01

    The report documents the performance of certain radiological protection sitewide services during calendar year (CY) 1988 by Pacific Northwest Laboratory (PNL) in support of the US Department of Energy-Richland Operations Office (DOE-RL) and contractor activities on the Hanford Site. The routine program for each service is discussed along with any significant program changes and tasks, investigations, and studies performed in support of each program. Other related activities such as publications, presentations, and memberships on standard or industry committees are also listed. The programs covered provide services in the areas of (1) internal dosimetry, (2) in vivo measurements, (3) external dosimetry, (4) instrument calibration and evaluation, (5) calibration of radiation sources traceable to the National Institute of Standards and Technology (NIST) (formerly the National Bureau of Standards), and (6) radiological records. 23 refs., 15 figs., 15 tabs

  20. RCRA [Resource Conservation and Recovery Act] ground-water monitoring projects for Hanford facilities: Annual progress report for 1988

    International Nuclear Information System (INIS)

    Fruland, R.M.; Lundgren, R.E.

    1989-04-01

    This report describes the progress during 1988 of 14 Hanford Site ground-water monitoring projects covering 16 hazardous waste facilities and 1 nonhazardous waste facility (the Solid Waste Landfill). Each of the projects is being conducted according to federal regulations based on the Resource Conservation and Recovery Act (RCRA) of 1976 and the State of Washington Administrative Code. 21 refs., 23 figs., 8 tabs

  1. The Use of the Hanford Onsite Packaging and Transportation Safety Program to Meet Cleanup Milestones Under the Hanford Site Cleanup 2015 Vision and the American Recovery and Reinvestment Act of 2009 - 12403

    Energy Technology Data Exchange (ETDEWEB)

    Lavender, John C. [CH2M HILL Plateau Remediation Company, Richland, WA 99354 (United States); Edwards, W. Scott [Areva Federal Services, Richland, WA 99354 (United States); Macbeth, Paul J.; Self, Richard J. [U.S. Department of Energy Richland Operations Office, Richland, WA 99352 (United States); West, Lori D. [Materials and Energy Corporation, Richland, WA 99354 (United States)

    2012-07-01

    The Hanford Site presents unique challenges in meeting the U.S. Department of Energy Richland Operations Office (DOE-RL) 2015 Cleanup Vision. CH2M Hill Plateau Remediation Company (CHPRC), its subcontractors, and DOE-RL were challenged to retrieve, transport and remediate a wide range of waste materials. Through a collaborative effort by all Hanford Onsite Central Plateau Cleanup Team Members, disposition pathways for diverse and seemingly impossible to ship wastes were developed under a DOE Order 460.1C-compliant Hanford Onsite Transportation Safety Program. The team determined an effective method for transporting oversized compliant waste payloads to processing and disposition facilities. The use of the onsite TSD packaging authorizations proved to be vital to safely transporting these materials for processing and eventual final disposition. The American Recovery and Reinvestment Act of 2009 (ARRA) provided additional resources to expedite planning and execution of these important cleanup milestones. Through the innovative and creative use of the TSD, the Hanford Onsite Central Plateau Cleanup Team Members have developed and are executing an integrated project plan that enables the safe and compliant transport of a wide variety of difficult-to-transport waste items, accelerating previous cleanup schedules to meet cleanup milestones. (authors)

  2. Hanford analytical sample projections FY 1998 - FY 2002

    International Nuclear Information System (INIS)

    Joyce, S.M.

    1998-01-01

    Analytical Services projections are compiled for the Hanford site based on inputs from the major programs for the years 1998 through 2002. Projections are categorized by radiation level, protocol, sample matrix and program. Analyses requirements are also presented. This document summarizes the Hanford sample projections for fiscal years 1998 to 2002. Sample projections are based on inputs submitted to Analytical Services covering Environmental Restoration, Tank Waste Remediation Systems (TWRS), Solid Waste, Liquid Effluents, Spent Nuclear Fuels, Transition Projects, Site Monitoring, Industrial Hygiene, Analytical Services and miscellaneous Hanford support activities. In addition, details on laboratory scale technology (development) work, Sample Management, and Data Management activities are included. This information will be used by Hanford Analytical Services (HAS) and the Sample Management Working Group (SMWG) to assure that laboratories and resources are available and effectively utilized to meet these documented needs

  3. Hanford analytical sample projections FY 1998--FY 2002

    Energy Technology Data Exchange (ETDEWEB)

    Joyce, S.M.

    1998-02-12

    Analytical Services projections are compiled for the Hanford site based on inputs from the major programs for the years 1998 through 2002. Projections are categorized by radiation level, protocol, sample matrix and program. Analyses requirements are also presented. This document summarizes the Hanford sample projections for fiscal years 1998 to 2002. Sample projections are based on inputs submitted to Analytical Services covering Environmental Restoration, Tank Waste Remediation Systems (TWRS), Solid Waste, Liquid Effluents, Spent Nuclear Fuels, Transition Projects, Site Monitoring, Industrial Hygiene, Analytical Services and miscellaneous Hanford support activities. In addition, details on laboratory scale technology (development) work, Sample Management, and Data Management activities are included. This information will be used by Hanford Analytical Services (HAS) and the Sample Management Working Group (SMWG) to assure that laboratories and resources are available and effectively utilized to meet these documented needs.

  4. The Hanford Site: An anthology of early histories

    Energy Technology Data Exchange (ETDEWEB)

    Gerber, M.S.

    1993-10-01

    This report discusses the following topics: Memories of War: Pearl Harbor and the Genesis of the Hanford Site; safety has always been promoted at the Hanford Site; women have an important place in Hanford Site history; the boom and bust cycle: A 50-year historical overview of the economic impacts of Hanford Site Operations on the Tri-Cities, Washington; Hanford`s early reactors were crucial to the sites`s history; T-Plant made chemical engineering history; the UO{sub 3} plant has a long history of service. PUREX Plant: the Hanford Site`s Historic Workhorse. PUREX Plant Waste Management was a complex challenge; and early Hanford Site codes and jargon.

  5. Hanford Site baseline risk assessment methodology. Revision 2

    Energy Technology Data Exchange (ETDEWEB)

    1993-03-01

    This methodology has been developed to prepare human health and environmental evaluations of risk as part of the Comprehensive Environmental Response, Compensation, and Liability Act remedial investigations (RIs) and the Resource Conservation and Recovery Act facility investigations (FIs) performed at the Hanford Site pursuant to the Hanford Federal Facility Agreement and Consent Order referred to as the Tri-Party Agreement. Development of the methodology has been undertaken so that Hanford Site risk assessments are consistent with current regulations and guidance, while providing direction on flexible, ambiguous, or undefined aspects of the guidance. The methodology identifies Site-specific risk assessment considerations and integrates them with approaches for evaluating human and environmental risk that can be factored into the risk assessment program supporting the Hanford Site cleanup mission. Consequently, the methodology will enhance the preparation and review of individual risk assessments at the Hanford Site.

  6. Hanford Site Risk Assessment Methodology. Revision 3

    International Nuclear Information System (INIS)

    1995-05-01

    This methodology has been developed to prepare human health and ecological evaluations of risk as part of the Comprehensive Environmental Response, Compensation, and Liability Act of 1980 (CERCLA) remedial investigations (RI) and the Resource conservation and Recovery Act of 1976 (RCRA) facility investigations (FI) performed at the Hanford Site pursuant to the hanford Federal Facility Agreement and Consent Order (Ecology et al. 1994), referred to as the Tri-Party Agreement. Development of the methodology has been undertaken so that Hanford Site risk assessments are consistent with current regulations and guidance, while providing direction on flexible, ambiguous, or undefined aspects of the guidance. The methodology identifies site-specific risk assessment considerations and integrates them with approaches for evaluating human and ecological risk that can be factored into the risk assessment program supporting the Hanford Site cleanup mission. Consequently, the methodology will enhance the preparation and review of individual risk assessments at the Hanford Site

  7. The Hanford Site: An anthology of early histories

    International Nuclear Information System (INIS)

    Gerber, M.S.

    1993-10-01

    This report discusses the following topics: Memories of War: Pearl Harbor and the Genesis of the Hanford Site; safety has always been promoted at the Hanford Site; women have an important place in Hanford Site history; the boom and bust cycle: A 50-year historical overview of the economic impacts of Hanford Site Operations on the Tri-Cities, Washington; Hanford's early reactors were crucial to the sites's history; T-Plant made chemical engineering history; the UO 3 plant has a long history of service. PUREX Plant: the Hanford Site's Historic Workhorse. PUREX Plant Waste Management was a complex challenge; and early Hanford Site codes and jargon

  8. Hanford groundwater scenario studies

    International Nuclear Information System (INIS)

    Arnett, R.C.; Gephart, R.E.; Deju, R.A.; Cole, C.R.; Ahlstrom, S.W.

    1977-05-01

    This report documents the results of two Hanford groundwater scenario studies. The first study examines the hydrologic impact of increased groundwater recharge resulting from agricultural development in the Cold Creek Valley located west of the Hanford Reservation. The second study involves recovering liquid radioactive waste which has leaked into the groundwater flow system from a hypothetical buried tank containing high-level radioactive waste. The predictive and control capacity of the onsite Hanford modeling technology is used to evaluate both scenarios. The results of the first study indicate that Cold Creek Valley irrigationis unlikely to cause significant changes in the water table underlying the high-level waste areas or in the movement of radionuclides already in the groundwater. The hypothetical tank leak study showed that an active response (in this case waste recovery) can be modeled and is a possible alternative to passive monitoring of radionuclide movement in the unlikely event that high-level waste is introduced into the groundwater

  9. The Service Failure and Recovery in the Information Technology Services

    OpenAIRE

    Jun Luo; Weiguo Zhang.; Dabin Qin

    2010-01-01

    It is important to retain customer satisfaction in information technology services. When a service failure occurs, companies need to take service recovery action to recover their customer satisfaction. Although companies cannot avoid all problems and complaints, they should try to make up. Therefore, service failure and service recovery have become an important and challenging issue for companies. In this paper, the literature and the problems in the information technolog...

  10. Service Recovery Paradox In Indian Banking Industry: An Empirical Investigation

    Directory of Open Access Journals (Sweden)

    Arunesh Garg

    2013-10-01

    Full Text Available The present study examines existence of service recovery paradox in Indian banking industry. The study is taken up in the tri-city of Chandigarh, Panchkula and Mohali. The respondents are catego- rized into failure and no-failure groups on the basis of their service experience. Failure group consti- tutes those respondents who have experienced service recovery, and has been further divided into five sub-groups ranging from service recovery++ (service recovery better than expected to service recovery- - (service recovery worse than expected. Service recovery paradox is examined by com- paring service recovery++ group with no-failure group. The study shows evidence for existence of service recovery paradox in relation to satisfaction. It has been concluded that for service recovery paradox to exist, recovery effort has to be exceptionally good and much better than expectation level of the customer. The study suggests that service managers should take service failure as an opportunity to appease customers by providing a much better than expected recovery experience. However, organizations should not plan to create service failure situations because if they falter on imparting the recovery, customer satisfaction may be influenced negatively.

  11. Hanford Site Groundwater Monitoring for Fiscal Year 2006

    Energy Technology Data Exchange (ETDEWEB)

    Hartman, Mary J.; Morasch, Launa F.; Webber, William D.

    2007-03-01

    This report presents the results of groundwater monitoring for FY 2006 on DOE's Hanford Site. Results of groundwater remediation, vadose zone monitoring, and characterization are summarized. DOE monitors groundwater at the Hanford Site to fulfill a variety of state and federal regulations, including the Atomic Energy Act (AEA), the Resource Conservation and Recovery Act (RCRA), the Comprehensive Environmental Response, Compensation, and Liability Act (CERCLA), and Washington Administrative Code (WAC).

  12. Disaster recovery plan for Automation Technology

    International Nuclear Information System (INIS)

    Owens, M.J.

    1997-06-01

    Automation Technology provides a multitude of data processing and network services to the Environmental Restoration Contract (ERC). These services include: personal computers, local and wide area networks, and Internet and intranet support and services. ERC employees and client personnel receive these services primarily from the Data Center located on the ground floor in the Bechtel Corporate Center at 3350 George Washington Way, Richland, Washington. Centralized databases, server-based software, and network services for the Bechtel Local Area Network reside on servers located in the Data Center. The data communication circuits supported in this center allow for the transmission of business information to and from all project locations in the Hanford Site complex. The loss of one or more of these functions would seriously impact the ability of the ERC to conduct business and bring a virtual standstill to many ERC employees'' activities. Upon declaration of disaster by the Contingency Manager and the Disaster Recovery Coordinator, the disaster recovery plan will be implemented. 24 tabs

  13. Hanford soil partitioning and vapor extraction study

    International Nuclear Information System (INIS)

    Yonge, D.; Hossain, A.; Cameron, R.; Ford, H.; Storey, C.

    1996-07-01

    This report describes the testing and results of laboratory experiments conducted to assist the carbon tetrachloride soil vapor extraction project operating in the 200 West Area of the Hanford Site in Richland, Washington. Vapor-phase adsorption and desorption testing was performed using carbon tetrachloride and Hanford Site soils to estimate vapor-soil partitioning and reasonably achievable carbon tetrachloride soil concentrations during active vapor extractions efforts at the 200 West Area. (CCl 4 is used in Pu recovery from aqueous streams.)

  14. Hanford work faces change

    International Nuclear Information System (INIS)

    Anon.

    1992-01-01

    This article is a discussion of DOE efforts in the awarding of a large engineering-construction contract at the Hanford Reservation. Though the announced winner was a group lead by J. A. Jones Construction/Duke Engineering Services, the incumbent (ICF-Kaiser Engineers) protested the announced award. The protest was dismissed by the GAO, but DOE officials still reopened the bidding. There was also a short note regarding the award of the ERMC at Hanford

  15. SERVICE RECOVERY SEBAGAI UPAYA PENINGKATAN KUALITAS LAYANAN PERBANKAN

    Directory of Open Access Journals (Sweden)

    Yuli Liestyana

    2017-03-01

    Full Text Available This study focused on an empirical investigation of service failure and service recoveryin retail banking. Different types of failures and recovery strategies used by banks wereidentified by using critical incident interviews. A survey questionnaire was then developed tomeasure customers’ perceptions of the magnitude of service failure and the effectiveness ofservice recovery strategies. A number of research hypothesis were tested relating to thecustomers’ evaluations of particular banking failure and recovery strategies, their previousexperience of failure, demographic variables, and relationship. 400 questionnaires werecollected from customers of the banks in Yogyakarta. Service failure and service recovery foundthat importance and effectiveness, customers’ assessment were different between theexperienced and the non-experienced customers in several items, also among the customerswith different demographic variables. The different level of customer commitment causedsignificant difference of customers’ demand of service recovery.

  16. Service recovery's impact on customers next-in-line

    OpenAIRE

    Van Vaerenbergh, Yves; Vermeir, Iris; Larivière, Bart

    2013-01-01

    Purpose - Previous research considers service recovery as a one-on-one interaction between a service provider and a complaining customer. However, customers frequently complain at the place where they receive the service, making an investigation of the impact of a service recovery on observing customers necessary. Using observational learning theory and attribution theory as theoretical anchors, this paper examines whether observing a service recovery influences the observing customers' satis...

  17. Hanford Site ground-water monitoring for 1990

    International Nuclear Information System (INIS)

    Evans, J.C.; Bryce, R.W.; Bates, D.J.

    1992-06-01

    The Pacific Northwest Laboratory monitors ground-water quality across the Hanford Site for the US Department of Energy (DOE) to assess the impact of Site operations on the environment. Monitoring activities were conducted to determine the distribution of mobile radionuclides and identify chemicals present in ground water as a result of Site operations and whenever possible, relate the distribution of these constituents to Site operations. To comply with the Resource Conservation and Recovery Act, additional monitoring was conducted at individual waste sites by the Site Operating Contractor, Westinghouse Hanford Company (WHC), to assess the impact that specific facilities have had on ground-water quality. Six hundred and twenty-nine wells were sampled during 1990 by all Hanford ground-water monitoring activities

  18. Service recovery following dysfunctional consumer participation

    OpenAIRE

    Hibbert, SA; Piacentini, Maria; Hogg, Margaret

    2012-01-01

    This article introduces the notion of dysfunctional consumer participation. It advances a theoretical model of service recovery for contexts in which the smooth functioning of a service has been disrupted by consumers’ dysfunctional contributions, founded on justice theory and cognitive appraisal theory. The model presents perceived justice as the core element of the evaluation of service recovery encounters. Stressful appraisal evokes emotions in consumers and influences the cooperative or re...

  19. Co-creating service recovery after service failure: The role of brand equity

    OpenAIRE

    Hazee, Simon; Van Vaerenbergh, Yves; Armirotto, Vincent

    2017-01-01

    Co-creating service recovery with customers has recently appeared as a new perspective in service research. Prior research demonstrates the effectiveness of co-created recovery strategies in driving customer outcomes, and out- lines when co-creating a service recovery is recommended. This paper complements prior research not only by demonstrating the mediating role of outcome favorability in the relationship between co-created service recov- ery and customer outcomes, but also by showing whet...

  20. Hanford internal dosimetry program manual

    International Nuclear Information System (INIS)

    Carbaugh, E.H.; Sula, M.J.; Bihl, D.E.; Aldridge, T.L.

    1989-10-01

    This document describes the Hanford Internal Dosimetry program. Program Services include administrating the bioassay monitoring program, evaluating and documenting assessments of internal exposure and dose, ensuring that analytical laboratories conform to requirements, selecting and applying appropriate models and procedures for evaluating internal radionuclide deposition and the resulting dose, and technically guiding and supporting Hanford contractors in matters regarding internal dosimetry. 13 refs., 16 figs., 42 tabs

  1. Hanford External Dosimetry Technical Basis Manual PNL-MA-842

    International Nuclear Information System (INIS)

    Rathbone, Bruce A.

    2006-01-01

    The Hanford External Dosimetry Technical Basis Manual PNL-MA-842 documents the design and implementation of the external dosimetry system used at Hanford. The manual describes the dosimeter design, processing protocols, dose calculation methodology, radiation fields encountered, dosimeter response characteristics, limitations of dosimeter design under field conditions, and makes recommendations for effective use of the dosimeters in the field. The manual describes the technical basis for the dosimetry system in a manner intended to help ensure defensibility of the dose of record at Hanford and to demonstrate compliance with 10 CFR 835, DOELAP, DOE-RL, ORP, PNSO, and Hanford contractor requirements. The dosimetry system is operated by PNNL's Hanford External Dosimetry Program which provides dosimetry services to all Hanford contractors. The primary users of this manual are DOE and DOE contractors at Hanford using the dosimetry services of PNNL. Development and maintenance of this manual is funded directly by DOE and DOE contractors. Its contents have been reviewed and approved by DOE and DOE contractors at Hanford through the Hanford Personnel Dosimetry Advisory Committee which is chartered and chaired by DOE-RL and serves as means of coordinating dosimetry practices across contractors at Hanford. This manual was established in 1996. Since inception, it has been revised many times and maintained by PNNL as a controlled document with controlled distribution. Rev. 0 marks the first revision to be released through PNNL's Electronic Records & Information Capture Architecture (ERICA) database

  2. Hanford External Dosimetry Technical Basis Manual PNL-MA-842

    Energy Technology Data Exchange (ETDEWEB)

    Rathbone, Bruce A.

    2005-02-25

    The Hanford External Dosimetry Technical Basis Manual PNL-MA-842 documents the design and implementation of the external dosimetry system used at Hanford. The manual describes the dosimeter design, processing protocols, dose calculation methodology, radiation fields encountered, dosimeter response characteristics, limitations of dosimeter design under field conditions, and makes recommendations for effective use of the dosimeters in the field. The manual describes the technical basis for the dosimetry system in a manner intended to help ensure defensibility of the dose of record at Hanford and to demonstrate compliance with 10 CFR 835, DOELAP, DOE-RL, ORP, PNSO, and Hanford contractor requirements. The dosimetry system is operated by PNNL’s Hanford External Dosimetry Program which provides dosimetry services to all Hanford contractors. The primary users of this manual are DOE and DOE contractors at Hanford using the dosimetry services of PNNL. Development and maintenance of this manual is funded directly by DOE and DOE contractors. Its contents have been reviewed and approved by DOE and DOE contractors at Hanford through the Hanford Personnel Dosimetry Advisory Committee which is chartered and chaired by DOE-RL and serves as means of coordinating dosimetry practices across contractors at Hanford. This manual was established in 1996. Since inception, it has been revised many times and maintained by PNNL as a controlled document with controlled distribution. Rev. 0 marks the first revision to be released through PNNL’s Electronic Records & Information Capture Architecture (ERICA) database.

  3. Service Recovery Paradox In Indian Banking Industry: An Empirical Investigation

    Directory of Open Access Journals (Sweden)

    Arunesh Garg

    2013-11-01

    Full Text Available Normal 0 false false false IN X-NONE X-NONE MicrosoftInternetExplorer4 The present study examines existence of service recovery paradox in Indian banking industry. The study is taken up in the tri-city of Chandigarh, Panchkula and Mohali. The respondents are categorized into failure and no-failure groups on the basis of their service experience. Failure group constitutes those respondents who have experienced service recovery, and has been further divided into five sub-groups ranging from service recovery++ (service recovery better than expected to service recovery- - (service recovery worse than expected. Service recovery paradox is examined by comparing service recovery++ group with no-failure group. The study shows evidence for existence of service recovery paradox in relation to satisfaction. It has been concluded that for service recovery paradox to exist, recovery effort has to be exceptionally good and much better than expectation level of the customer. The study suggests that service managers should take service failure as an opportunity to appease customers by providing a much better than expected recovery experience. However, organizations should not plan to create service failure situations because if they falter on imparting the recovery, customer satisfaction may be influenced negatively. Keywords: Banking, service failure, customer satisfaction, recommendation intention, service recovery, recovery paradox. /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso

  4. Hanford analytical sample projections FY 1996 - FY 2001. Revision 4

    Energy Technology Data Exchange (ETDEWEB)

    Joyce, S.M.

    1997-07-02

    This document summarizes the biannual Hanford sample projections for fiscal year 1997-2001. Sample projections are based on inputs submitted to Analytical Services covering Environmental Restoration, Tank Wastes Remediation Systems, Solid Wastes, Liquid Effluents, Spent Nuclear Fuels, Transition Projects, Site Monitoring, Industrial Hygiene, Analytical Services and miscellaneous Hanford support activities. In addition to this revision, details on Laboratory scale technology (development), Sample management, and Data management activities were requested. This information will be used by the Hanford Analytical Services program and the Sample Management Working Group to assure that laboratories and resources are available and effectively utilized to meet these documented needs.

  5. Hanford Central Waste Complex: Radioactive mixed waste storage facility dangerous waste permit application

    International Nuclear Information System (INIS)

    1991-10-01

    The Hanford Site is owned by the US Government and operated by the US Department of Energy Field Office, Richland. The Hanford Site manages and produces dangerous waste and mixed waste (containing both radioactive and dangerous components). The dangerous waste is regulated in accordance with the Resource Conversation and Recovery Act of 1976 and the State of Washington Hazardous Waste Management Act of 1976. The radioactive component of mixed waste is interpreted by the US Department of Energy to be regulated under the Atomic Energy Act of 1954; the nonradioactive dangerous component of mixed waste is interpreted to be regulated under the Resource Conservation and Recovery Act of 1976 and Washington Administrative Code 173--303. Westinghouse Hanford Company is a major contractor to the US Department of Energy Field Office, Richland and serves as co-operator of the Hanford Central Waste Complex. The Hanford Central Waste Complex is an existing and planned series of treatment, storage, and/or disposal units that will centralize the management of solid waste operations at a single location on the Hanford facility. The Hanford Central Waste Complex units include the Radioactive Mixed Waste Storage Facility, the unit addressed by this permit application, and the Waste Receiving and Processing Facility. The Waste Receiving and Processing Facility is covered in a separate permit application submittal

  6. Managing online service recovery : procedures, justice and customer satisfaction

    OpenAIRE

    Singh, Jaywant; Crisafulli, Benedetta

    2016-01-01

    Purpose The Internet has changed the way services are delivered and has created new forms of customer-firm interactions. Whilst online service failures remain inevitable, the Internet offers opportunities for delivering efficient service recovery through the online channel. Notwithstanding, research evidence on how firms can deliver online service recovery remains scarce. This study investigates the impact of two online service recovery strategies - online information and te...

  7. Drilling history core hole DC-6 Hanford, Washington

    International Nuclear Information System (INIS)

    1978-06-01

    Core hole DC-6 was completed in May 1978 by Boyles Brothers Drilling Company, Spokane, Washington, under subcontract to Fenix and Scisson, Inc. The hole was cored for the US Department of Energy and the Rockwell Hanford Operations' Basalt Waste Isolation Program. Fenix and Scisson, Inc. furnished the engineering, daily supervision of the core drilling activities, and geologic core logging for hole DC-6. Core hole DC-6 is located within the boundary of the Hanford Site at the old Hanford town site. The Hanford Site coordinates for DC-6 are North 54,127.17 feet and West 17,721.00 feet. The surface elevation is approximately 402 feet above sea level. The purpose of core hole DC-6 was to core drill vertically through the basalt and interbed units for stratigraphic depth determination and core collection and to provide a borehole for hydrologic testing. The total depth of core hole DC-6 was 4336 feet. Core recovery was 98.4% of the total footage cored

  8. Assessing the additional impact of Process Recovery Communications on Customer Outcomes: A Comprehensive Service Recovery Approach

    OpenAIRE

    Y. VAN VAERENBERGH; B. LARIVIÈRE; I. VERMEIR

    2009-01-01

    Purpose – Services recoveries following service failures not only imply customer recovery opportunities in which customer-company relationships can be restored, they can also result in process improvements (i.e. process recoveries in literature). This paper seeks to identify the additional impact of process recoveries on four customer outcome variables (satisfaction with service recovery, overall satisfaction, repurchase intent and word-of-mouth) by communicating these improvements back to th...

  9. Evaluation of Hose in Hose Transfer Line Service Life for Hanford's Interim Stabilization Program

    International Nuclear Information System (INIS)

    TORRES, T.D.

    2000-01-01

    RPP-6153, Engineering Task Plan for Hose-in-Hose Transfer System for the Interim Stabilization Program, defines the programmatic goals, functional requirements, and technical criteria for the development and subsequent installation of transfer line equipment to support Hanford's Interim Stabilization Program. RPP-6028, Specification for Hose in Hose Transfer Lines for Hanford's Interim Stabilization Program, has been issued to define the specific requirements for the design, manufacture, and verification of transfer line assemblies for specific waste transfer applications. Included in RPP-6028 are tables defining the chemical constituents of concern to which transfer lines will be exposed. Current Interim Stabilization Program planning forecasts that the at-grade transfer lines will be required to convey pumpable waste for as much as three years after commissioning. Prudent engineering dictates that the equipment placed in service have a working life in excess of this forecasted time period, with some margin to allow for future adjustments to the planned schedule. This document evaluates the effective service life of the Hose-in-Hose Transfer Lines, based on information submitted by the manufacturer and published literature. The effective service life of transfer line assemblies is a function of several factors. Foremost among these are process fluid characteristics, ambient environmental conditions, and the manufacturer's stated shelf life. This evaluation examines the manufacturer's certification of shelf life, the manufacturer's certifications of chemical compatibility with waste, and published literature on the effects of exposure to ionizing radiation on the mechanical properties of elastomeric materials to evaluate transfer line service life

  10. Recovery Strategies in On-Line Service Failure

    OpenAIRE

    Ozuem, Wilson; Lancaster, Geoff

    2013-01-01

    Despite a proliferation of a number of studies on service failures and recovery in e-service settings, there is a paucity of knowledge of ways in which service failures and recovery practices are implemented in the fashion industry. Drawing on constructivist perspective, this study offers a new perspective on an effective relational mechanism that would bridge the rupture between consumers and companies particularly in the on-line fashion sector. The analysis adds to studies on service failur...

  11. Hanford Site waste minimization and pollution prevention awareness program plan

    International Nuclear Information System (INIS)

    Place, B.G.

    1998-01-01

    This plan, which is required by US Department of Energy (DOE) Order 5400. 1, provides waste minimization and pollution prevention guidance for all Hanford Site contractors. The plan is primary in a hierarchical series that includes the Hanford Site Waste Minimization and Pollution Prevention Awareness Program Plan, Prime contractor implementation plans, and the Hanford Site Guide for Preparing and Maintaining Generator Group Pollution Prevention Program Documentation (DOE-RL, 1997a) describing programs required by Resource Conservation and Recovery Act of 1976 (RCRA) 3002(b) and 3005(h) (RCRA and EPA, 1994). Items discussed include the pollution prevention policy and regulatory background, organizational structure, the major objectives and goals of Hanford Site's pollution prevention program, and an itemized description of the Hanford Site pollution prevention program. The document also includes US Department of Energy, Richland Operations Office's (RL's) statement of policy on pollution prevention as well as a listing of regulatory drivers that require a pollution prevention program

  12. Performance Evaluation of Cloud Service Considering Fault Recovery

    Science.gov (United States)

    Yang, Bo; Tan, Feng; Dai, Yuan-Shun; Guo, Suchang

    In cloud computing, cloud service performance is an important issue. To improve cloud service reliability, fault recovery may be used. However, the use of fault recovery could have impact on the performance of cloud service. In this paper, we conduct a preliminary study on this issue. Cloud service performance is quantified by service response time, whose probability density function as well as the mean is derived.

  13. Hanford whole body counting manual

    International Nuclear Information System (INIS)

    Palmer, H.E.; Rieksts, G.A.; Lynch, T.P.

    1990-06-01

    This document describes the Hanford Whole Body Counting Program as it is administered by Pacific Northwest Laboratory (PNL) in support of the US Department of Energy--Richland Operations Office (DOE-RL) and its Hanford contractors. Program services include providing in vivo measurements of internally deposited radioactivity in Hanford employees (or visitors). Specific chapters of this manual deal with the following subjects: program operational charter, authority, administration, and practices, including interpreting applicable DOE Orders, regulations, and guidance into criteria for in vivo measurement frequency, etc., for the plant-wide whole body counting services; state-of-the-art facilities and equipment used to provide the best in vivo measurement results possible for the approximately 11,000 measurements made annually; procedures for performing the various in vivo measurements at the Whole Body Counter (WBC) and related facilities including whole body counts; operation and maintenance of counting equipment, quality assurance provisions of the program, WBC data processing functions, statistical aspects of in vivo measurements, and whole body counting records and associated guidance documents. 16 refs., 48 figs., 22 tabs

  14. SGN-Reseau Eurisys participates to the Hanford military site rehabilitation

    International Nuclear Information System (INIS)

    Anon.

    1996-01-01

    Numatec Hanford Corporation, a subsidiary company of SGN-Reseau Eurisys and Cogema, gained with Fluor Daniel the contract for the rehabilitation of the old military nuclear centre of Hanford (Washington, USA). This contract of 5 years represents 5 billions of US dollars with 300 millions of dollars for the French part. This short paper gives a general description of the Hanford installations and of the partners involved in the contract: Fluor Daniel consortium, Lockheed Martin, Babcock and Wilcox, Duke Engineering and Services, Rust Federal Services, Numatec Hanford Corporation (NHC), SGN-Eurisys Services Corporation (SESC). The schedule comprises: the stabilisation of the residual plutonium in all installations before December 1999, the removal of muds and debris from the K storage pool of irradiated fuels before June 2000, the draining and cleaning of the high activity storage tanks before December 2001 and the general decontamination of the installations up to the year 2005. (J.S.)

  15. Women and the Hanford Site

    Science.gov (United States)

    Gerber, Michele

    2014-03-01

    When we study the technical and scientific history of the Manhattan Project, women's history is sometimes left out. At Hanford, a Site whose past is rich with hard science and heavy construction, it is doubly easy to leave out women's history. After all, at the World War II Hanford Engineer Works - the earliest name for the Hanford Site - only nine percent of the employees were women. None of them were involved in construction, and only one woman was actually involved in the physics and operations of a major facility - Dr. Leona Woods Marshall. She was a physicist present at the startup of B-Reactor, the world's first full-scale nuclear reactor - now a National Historic Landmark. Because her presence was so unique, a special bathroom had to be built for her in B-Reactor. At World War II Hanford, only two women were listed among the nearly 200 members of the top supervisory staff of the prime contractor, and only one regularly attended the staff meetings of the Site commander, Colonel Franklin Matthias. Overall, women comprised less than one percent of the managerial and supervisory staff of the Hanford Engineer Works, most of them were in nursing or on the Recreation Office staff. Almost all of the professional women at Hanford were nurses, and most of the other women of the Hanford Engineer Works were secretaries, clerks, food-service workers, laboratory technicians, messengers, barracks workers, and other support service employees. The one World War II recruiting film made to attract women workers to the Site, that has survived in Site archives, is entitled ``A Day in the Life of a Typical Hanford Girl.'' These historical facts are not mentioned to criticize the past - for it is never wise to apply the standards of one era to another. The Hanford Engineer Works was a 1940s organization, and it functioned by the standards of the 1940s. Just as we cannot criticize the use of asbestos in constructing Hanford (although we may wish they hadn't used so much of it), we

  16. The role of complaint management in the service recovery process.

    Science.gov (United States)

    Bendall-Lyon, D; Powers, T L

    2001-05-01

    Patient satisfaction and retention can be influenced by the development of an effective service recovery program that can identify complaints and remedy failure points in the service system. Patient complaints provide organizations with an opportunity to resolve unsatisfactory situations and to track complaint data for quality improvement purposes. Service recovery is an important and effective customer retention tool. One way an organization can ensure repeat business is by developing a strong customer service program that includes service recovery as an essential component. The concept of service recovery involves the service provider taking responsive action to "recover" lost or dissatisfied customers and convert them into satisfied customers. Service recovery has proven to be cost-effective in other service industries. The complaint management process involves six steps that organizations can use to influence effective service recovery: (1) encourage complaints as a quality improvement tool; (2) establish a team of representatives to handle complaints; (3) resolve customer problems quickly and effectively; (4) develop a complaint database; (5) commit to identifying failure points in the service system; and (6) track trends and use information to improve service processes. Customer retention is enhanced when an organization can reclaim disgruntled patients through the development of effective service recovery programs. Health care organizations can become more customer oriented by taking advantage of the information provided by patient complaints, increasing patient satisfaction and retention in the process.

  17. The role of service recovery in HMO satisfaction.

    Science.gov (United States)

    Sarel, D; Marmorstein, H

    1999-01-01

    Complaint handling and service recovery by HMOs may be more efficient to implement and more determinant of customer satisfaction and retention than other approaches such as improving access to care. The current findings are consistent with research on recovery efforts in other industries. Complaint handling systems must achieve rapid and comprehensive identification and resolution of HMO member problems. Both cultural change and appropriate incentives to re-educate employees within HMO organizations are additional requisites to effective service recovery. The benefits to the HMO of expenditures on service recovery should be more immediate and sustainable than the benefits derived from other methods of increasing member satisfaction.

  18. Hanford External Dosimetry Technical Basis Manual PNL-MA-842

    Energy Technology Data Exchange (ETDEWEB)

    Rathbone, Bruce A.

    2009-08-28

    The Hanford External Dosimetry Technical Basis Manual PNL-MA-842 documents the design and implementation of the external dosimetry system used at Hanford. The manual describes the dosimeter design, processing protocols, dose calculation methodology, radiation fields encountered, dosimeter response characteristics, limitations of dosimeter design under field conditions, and makes recommendations for effective use of the dosimeters in the field. The manual describes the technical basis for the dosimetry system in a manner intended to help ensure defensibility of the dose of record at Hanford and to demonstrate compliance with 10 CFR 835, DOELAP, DOE-RL, ORP, PNSO, and Hanford contractor requirements. The dosimetry system is operated by PNNL’s Hanford External Dosimetry Program (HEDP) which provides dosimetry services to all Hanford contractors. The primary users of this manual are DOE and DOE contractors at Hanford using the dosimetry services of PNNL. Development and maintenance of this manual is funded directly by DOE and DOE contractors. Its contents have been reviewed and approved by DOE and DOE contractors at Hanford through the Hanford Personnel Dosimetry Advisory Committee (HPDAC) which is chartered and chaired by DOE-RL and serves as means of coordinating dosimetry practices across contractors at Hanford. This manual was established in 1996. Since inception, it has been revised many times and maintained by PNNL as a controlled document with controlled distribution. The first revision to be released through PNNL’s Electronic Records & Information Capture Architecture (ERICA) database was designated Revision 0. Revision numbers that are whole numbers reflect major revisions typically involving changes to all chapters in the document. Revision numbers that include a decimal fraction reflect minor revisions, usually restricted to selected chapters or selected pages in the document.

  19. Annual Hanford Site Environmental Permitting Status Report

    International Nuclear Information System (INIS)

    HOMAN, N.A.

    2000-01-01

    The information contained in, and/or referenced in, this Annual Hanford Site Environmental Permitting Status Report addresses Permit Condition II.W (Other Permits and/or Approvals) of the Dangerous Waste Portion of the Resource Conservation and Recovery Act Permit for the Treatment, Storage, and Disposal of Dangerous Waste, issued by the Washington State Department of Ecology (WA7890008967). Condition II.W specifies that the Permittees are responsible for obtaining all other applicable federal, state, and local permits authorizing the development and operation of the Hanford Facility. This status report also addresses Permit Condition I.E.22, as interpreted in Section 12.1.25 of the Hanford Facility Dangerous Waste Permit Application, General Information Portion (DOE/RL-91-28, Rev. 4), that states this report will be prepared annually and a copy of this report will be placed in the Facility Operating Record, General Information file by October 1 of each year

  20. Customer retention: A theoretical perspective of service failure and service recovery in the hotel industry

    Directory of Open Access Journals (Sweden)

    D. J. Petzer

    2006-12-01

    Full Text Available Purpose: The purpose of this paper is to provide a theoretical perspective on customer retention activities associated with service failure management and service recovery as a means to retain customers in the hotel industry - and to improve the competitiveness of a hotel. The research is pursued with the following objectives in mind: To determine the customer retention activities involved in the service failure management needed by hotels to retain customers. To determine the customer retention activities associated with the service recovery that hotels might perform in order to retain customers. Design/methodology/approach: Secondary sources such as textbooks, scientific journals, and previous studies on the subject were used to obtain relevant background information. A literature search of secondary sources was conducted to elucidate questions and areas of enquiry that relate to the research. Findings: The theoretical perspectives on service failure management and service recovery provided in this paper suggest several customer retention activities that might be used by hotels in order to manage service failure and service recovery - and thus become more competitive. Implications: This paper suggests a number of approaches that hotel managers might take to improve service failure management and service recovery. Such activities could assist a hotel in determining where it is lacking and where to improve its performance in these areas. These activities could provide guidance to managers who are dealing with the day-to-day operations of a hotel. They might help to avoid service failures in the first place, and, secondly, to give ideas about service recovery if failures do occur. On a more strategic level, these activities could also assist managers to develop a general customer retention strategy that incorporates service failure management and service recovery. Originality/value: Service failure management and service recovery are viewed as

  1. High-level core sample x-ray imaging at the Hanford Site

    International Nuclear Information System (INIS)

    Weber, J.R.; Keve, J.K.

    1995-10-01

    Waste tank sampling of radioactive high-level waste is required for continued operations, waste characterization, and site safety. Hanford Site tank farms consist of 28 double-shell and 149 single-shell underground storage tanks. The single shell tanks are out-of-service an no longer receive liquid waste. Core samples of salt cake and sludge waste are remotely obtained using truck-mounted, core drill platforms. Samples are recovered from tanks through a 2.25 inch (in.) drill pipe in 26-in. steel tubes, 1.5 in. diameter. Drilling parameters vary with different waste types. Because sample recovery has been marginal an inadequate at times, a system was needed to provide drill truck operators with ''real-time feedback'' about the physical condition of the sample and the percent recovery, prior to making nuclear assay measurements and characterizations at the analytical laboratory. The Westinghouse Hanford Company conducted proof-of-principal radiographic testing to verify the feasibility of a proposed imaging system. Tests were conducted using an iridium 192 radiography source to determine the effects of high radiation on image quality. The tests concluded that samplers with a dose rate in excess of 5000 R/hr could be imaged with only a slight loss of image quality and samples less than 1000 R/hr have virtually no effect on image quality. The Mobile Core Sample X-Ray Examination System, a portable vendor-engineered assembly, has components uniquely configured to produce a real-time radiographic system suitable for safely examining radioactive tank core segments collected at the Hanford Site. The radiographic region of interest extends from the bottom (valve) of the sampler upward 19 to 20 in. The purpose of the Mobile Core Sample X-Ray Examination System is to examine the physical contents of core samples after removal from the tank and prior to placement in an onsite transfer cask

  2. A Mixed Bi-level Model to Correspond Service Recovery Chain

    OpenAIRE

    Abdolalipour, Amirhossein; Nazemi, Jamshid; Eshlaghi, Abbas Toloie; Lotfi, Farhad Hosseinzadeh

    2017-01-01

    In the competitive environment, minimizing time space between service failure perception and service recovery with lowest cost is one of fast responsiveness company’s requirements. In this article, modeling service failure response time is considered. It was not only service recovery chain profit optimization carefully planned but also satisfaction of consumers who disturbed by a service failure was considered profoundly. Inconsistency between optimization of service recovery chain’s total be...

  3. Decommissioning of a RCRA Treatment, Storage, and Disposal Facility: A case study of the 216-A-29 ditch at the Hanford Site

    International Nuclear Information System (INIS)

    Smith, D.L.; Hayward, W.M.

    1991-09-01

    The 216-A-29 ditch is located in the central portion of the Hanford Site with Operable Unit 200-PO-5. The ditch is classified under the Resource Conservation and Recovery Act of 1976 as a Treatment, Storage, and Disposal (TSD) Facility and as such, is to be removed from service in support of the Hanford Federal Facility Agreement and Consent Order Tri-Party Agreement (Ecology et al. 1989) Milestone M-17-10, which states ''cease all liquid discharges to hazardous land disposal units unless such units have been clean closed in accordance with the Resource Conservation and Recovery Act of 1976''. The 216-A-29 ditch is one stream feeding the 216-B-3 Pond system, and its removal from service was necessary to support the closure strategy for the 216-B-3 Pond system. Interim stabilization of the 216-A-29 ditch is the first step required to comply with the Tri-Party Agreement (Ecology et al. 1989) and the eventual decommissioning of the entire B Pond system. Interim stabilization was required to maintain the 216-A-29 ditch in a stable configuration until closure actions have been determined and initiated. 4 refs., 3 figs

  4. Hanford Internal Dosimetry Program Manual, PNL-MA-552

    Energy Technology Data Exchange (ETDEWEB)

    Carbaugh, Eugene H.; Bihl, Donald E.; Maclellan, Jay A.

    2009-09-24

    This manual is a guide to the services provided by the Hanford Internal Dosimetry Program (IDP), which is operated by the Pacific Northwest National Laboratory.( ) for the U.S. Department of Energy Richland Operations Office, Office of River Protection and their Hanford Site contractors. The manual describes the roles of and relationships between the IDP and the radiation protection programs of the Hanford Site contractors. Recommendations and guidance are also provided for consideration in implementing bioassay monitoring and internal dosimetry elements of radiation protection programs.

  5. Hazardous chemical and radioactive wastes at Hanford

    International Nuclear Information System (INIS)

    Keller, J.F.; Stewart, T.L.

    1991-07-01

    The Hanford Site was established in 1944 to produce plutonium for defense. During the past four decades, a number of reactors, processing facilities, and waste management facilities have been built at Hanford for plutonium production. Generally, Hanford's 100 Area was dedicated to reactor operation; the 200 Area to fuel reprocessing, plutonium recovery, and waste management; and the 300 Area to fuel fabrication and research and development. Wastes generated from these operations included highly radioactive liquid wastes, which were discharged to single- and double-shell tanks; solid wastes, including both transuranic (TRU) and low-level wastes, which were buried or discharged to caissons; and waste water containing low- to intermediate-level radioactivity, which was discharged to the soil column via near-surface liquid disposal units such as cribs, ponds, and retention basins. Virtually all of the wastes contained hazardous chemical as well as radioactive constituents. This paper will focus on the hazardous chemical components of the radioactive mixed waste generated by plutonium production at Hanford. The processes, chemicals used, methods of disposition, fate in the environment, and actions being taken to clean up this legacy are described by location

  6. Hazardous chemical and radioactive wastes at Hanford

    International Nuclear Information System (INIS)

    Keller, J.F.; Stewart, T.L.

    1993-01-01

    The Hanford Site was established in 1944 to produce plutonium for defense. During the past four decades, a number of reactors, processing facilities, and waste management facilities were built at Hanford for plutonium production. Generally, Hanford's 100 Area was dedicated to reactor operation; the 200 Areas to fuel reprocessing, plutonium recovery, and waste management; and the 300 Area to fuel fabrication and research and development. Wastes generated from these operations included highly radioactive liquid wastes, which were discharged to single- and double-shell tanks; solid wastes, including both transuranic and low-level wastes, which were buried or discharged to caissons; and waste water containing low- to intermediate-level radioactivity, which was discharged to the soil column via near-surface liquid disposal units such as cribs, ponds, and retention basins. Virtually all of the wastes contained hazardous chemicals as well as radioactive constituents. This paper focuses on the hazardous chemical components of the radioactive mixed waste generated by plutonium production at Hanford. The processes, chemicals used, methods of disposition, fate in the environment, and actions being taken to clean up this legacy are described by location

  7. Proceedings of the First Hanford Separation Science Workshop

    Energy Technology Data Exchange (ETDEWEB)

    1993-05-01

    The First Hanford Separation Science Workshop, sponsored by PNL had two main objectives: (1) assess the applicability of available separation methods for environmental restoration and for minimization, recovery, and recycle of mixed and radioactive mutes; and (2) identify research needs that must be addressed to create new or improved technologies. The information gathered at this workshop not only applies to Hanford but could be adapted to DOE facilities throughout the nation as well. These proceedings have been divided into three components: Background and Introduction to the Problem gives an overview of the history of the Site and the cleanup mission, including waste management operations, past disposal practices, current operations, and plans for the future. Also included in this section is a discussion of specific problems concerning the chemistry of the Hanford wastes. Separation Methodologies contains the papers given at the workshop by national experts in the field of separation science regarding the state-of-the-art of various methods and their applicability/adaptability to Hanford. Research Needs identifies further research areas developed in working group sessions. Individual papers are indexed separately.

  8. Proceedings of the First Hanford Separation Science Workshop

    International Nuclear Information System (INIS)

    1993-05-01

    The First Hanford Separation Science Workshop, sponsored by PNL had two main objectives: (1) assess the applicability of available separation methods for environmental restoration and for minimization, recovery, and recycle of mixed and radioactive mutes; and (2) identify research needs that must be addressed to create new or improved technologies. The information gathered at this workshop not only applies to Hanford but could be adapted to DOE facilities throughout the nation as well. These proceedings have been divided into three components: Background and Introduction to the Problem gives an overview of the history of the Site and the cleanup mission, including waste management operations, past disposal practices, current operations, and plans for the future. Also included in this section is a discussion of specific problems concerning the chemistry of the Hanford wastes. Separation Methodologies contains the papers given at the workshop by national experts in the field of separation science regarding the state-of-the-art of various methods and their applicability/adaptability to Hanford. Research Needs identifies further research areas developed in working group sessions. Individual papers are indexed separately

  9. Characterization program management plan for Hanford K Basin spent nuclear fuel

    International Nuclear Information System (INIS)

    Lawrence, L.A.

    1998-01-01

    The management plan developed to characterize the K Basin Spent Nuclear Fuel was revised to incorporate actions necessary to comply with the Office of Civilian Radioactive Waste Management Quality Assurance Requirements Document 0333P. This plan was originally developed for Westinghouse Hanford Company and Pacific Northwest National Laboratory to work together on a program to provide characterization data to support removal, conditioning, and subsequent dry storage of the spent nuclear fuels stored at the Hanford K Basins. This revision to the Program Management Plan replaces Westinghouse Hanford Company with Duke Engineering and Services Hanford, Inc., updates the various activities where necessary, and expands the Quality Assurance requirements to meet the applicable requirements document. Characterization will continue to utilize the expertise and capabilities of both organizations to support the Spent Nuclear Fuels Project goals and objectives. This Management Plan defines the structure and establishes the roles for the participants providing the framework for Duke Engineering and Services Hanford, Inc. and Pacific Northwest National Laboratory to support the Spent Nuclear Fuels Project at Hanford

  10. An evaluation of service use outcomes in a Recovery College.

    Science.gov (United States)

    Bourne, Philippa; Meddings, Sara; Whittington, Adrian

    2017-12-23

    Recovery Colleges offer educational courses about recovery and mental health which are co-produced by mental health professionals and experts by lived experience. Previous evaluations have found positive effects of Recovery Colleges on a range of outcomes including wellbeing, recovery and quality of life. To evaluate service use outcomes for Sussex Recovery College students who use mental health services. The study used a controlled-before-and-after design. It used archival data to analyse service use before and after participants registered with the Recovery College (n = 463). Participants acted as their own control. Students used mental health services less after attending the Recovery College than before. Students who attended the Recovery College showed significant reductions in occupied hospital bed days, admissions, admissions under section and community contacts in the 18 months post compared with the 18 months before registering. Reductions in service use were greater for those who completed a course than those who registered but did not complete a course. These findings suggest that attending Recovery College courses is associated with reduced service use. The reductions equate to non-cashable cost-savings of £1200 per registered student and £1760 for students who completed a course. Further research is needed to investigate causality.

  11. Analysis of Service Recovery Failure: From Minority Perspective

    OpenAIRE

    Yasemin Öcal Atınç

    2016-01-01

    We investigate the service failures towards diverse customer groups for the purpose to bring insightful proposals to the managers to recover from these failures. Previous literature provided insights regarding the perception of service failures by minorities and the challenge of recovery due to racial implications driven from the failure, however lacked to propose suggestions for the managers so that they can take either corrective steps toward service failure recovery or prevent service fail...

  12. Hanford Environmental Information System (HEIS) user's manual

    International Nuclear Information System (INIS)

    1991-10-01

    The Hanford Environmental Information System (HEIS) is a consolidated set of automated resources that effectively manage the data gathered during environmental monitoring and restoration of the Hanford Site. The HEIS includes an integrated database that provides consistent and current data to all users and promotes sharing of data by the entire user community. Data stored in the HEIS are collected under several regulatory programs. Currently these include the Comprehensive Environmental Response, Compensation and Liability Act of 1980 (CERCLA); the Resource Conservation and Recovery Act of 1976 (RCRA); and the Ground-Water Environmental Surveillance Project, managed by the Pacific Northwest Laboratory. The HEIS is an information system with an inclusive database. The manual, the HEIS User's Manual, describes the facilities available to the scientist, engineer, or manager who uses the system for environmental monitoring, assessment, and restoration planning; and to the regulator who is responsible for reviewing Hanford Site operations against regulatory requirements and guidelines

  13. Testing of wet scrap recovery equipment for mixed oxide scrap reprocessing

    International Nuclear Information System (INIS)

    Demiter, J.A.; Klem, M.J.; Owen, T.J.

    1984-08-01

    The Wet Scrap Recovery (WSR) program was initiated at the Hanford Engineering Development Laboratory (HEDL) by Westinghouse Hanford Company in Richland, Washington to demonstrate fuel fabrication scrap recovery and reconversion to fuel grade oxide powder using the continuous coprecipitation-calcination (COPRECAL) conversion process. Advancements in process control equipment and instrumentation were also developed and demonstrated

  14. Service Recovery Sebagai Upaya Peningkatan Kualitas Layanan Perbankan

    OpenAIRE

    Liestyana, Yuli

    2008-01-01

    This study focused on an empirical investigation of service failure and service recoveryin retail banking. Different types of failures and recovery strategies used by banks wereidentified by using critical incident interviews. A survey questionnaire was then developed tomeasure customers' perceptions of the magnitude of service failure and the effectiveness ofservice recovery strategies. A number of research hypothesis were tested relating to thecustomers' evaluations of particular banking fa...

  15. Is high recovery more effective than expected recovery in addressing service failure? - a moral judgment perspective

    OpenAIRE

    Chen, Tong; Ma, Ke; Bian, Xuemei; Zheng, Chundong; Devlin, James

    2018-01-01

    In the context of two distinctive consumer categories and two different product settings, this research examines the effects of recovery on recovery performance as a function of consumer moral judgment of service failure. The findings of two studies reveal that consumers' response to recovery anchors on the magnitude of recovery but these responses are adjusted according to consumers' moral judgment of service failure. Specifically, consumers react more positively toward expected recovery tha...

  16. Hanford Site Waste Management Units Report

    International Nuclear Information System (INIS)

    1991-01-01

    This Hanford Site Waste Management Units Report (HSWMUR) was originated to provide information responsive to Section 3004(u) of the Hazardous and Solid Waste Amendments (HSWA) of the 1984 United States Code (USC). The report provides a comprehensive inventory of all types of waste management units at the Hanford Site and consists of waste disposal units, including (1) Resource Conservation and Recovery Act of 1976 (RCRA) disposal units, (2) Comprehensive Environmental Response, Compensation, and Liability Act of 1980 (CERCLA) disposal units, (3) unplanned releases, (4) inactive contaminated structure, (5) RCRA treatment and storage units, and (6) other storage areas. Because of the comprehensive nature of this report, the listing of sites is more extensive than required by Section 3004(u) of HSWA. In support of the Hanford RCRA permit, a field was added to designate whether the waste management unit is a solid waste management unit (SWMU). As SWMUs are identified, they will added to the Hanford Waste Information Data System (WIDS), which is the database supporting this report, and added to the report at its next annual update. A quality review of the WIDS was conducted this past year. The review included checking all data against their reference and making appropriate changes, updating the data elements using the most recent references, marking duplicate units for deletion, and addition additional information. 6 refs

  17. Hanford Site Waste Management Units Report

    International Nuclear Information System (INIS)

    1991-01-01

    This Hanford Site Waste Management Units Report (HSWMUR) was originated to provide information responsive to Section 3004(u) of the Hazardous and Solid Waste Amendments (HSWA) of the 1984 United States Code (USC). The report provides a comprehensive inventory of all types of waste management units at the Hanford Site and consists of waste disposal units, including (1) Resource Conservation and Recovery Act of 1976 (RCRA) disposal units, (2) Comprehensive Environmental Response, Compensation, and Liability Act of 1980 (CERCLA) disposal units, (3) unplanned releases, (4) inactive contaminated structures, (5) RCRA treatment and storage units, and (6) other storage areas. Because of the comprehensive nature of this report, the listing of sites is more extensive than required by Section 3004(u) of HSWA. In support of the Hanford RCRA permit, a field was added to designate whether the waste management unit is a solid waste management unit (SWMU). As SWMUs are identified, they will added to the Hanford Waste Information Data System (WIDS), which is the database supporting this report, and added to the report at its next annual update. A quality review of the WIDS was conducted this past year. The review included checking all data against their reference and making appropriate changes, updating the data elements using the most recent references, marking duplicate units for deletion, and adding additional information. 6 refs

  18. Nature and determinants of customer expectations of service recovery in health care.

    Science.gov (United States)

    Dasu, S; Rao, J

    1999-01-01

    Service recovery refers to the service provider's response to a dissatisfied customer. This article proposes a model of customer expectations of service recovery in health care services. The model discusses two types of service recovery expectations: will and should. An exploratory study indicates that industry reputation and personal experiences drive customers' "will-expectations" of service recovery while "should-expectations" can be explained via norm, fairness, social contract and hospitality theories.

  19. Hanford land disposal restrictions plan for mixed wastes

    International Nuclear Information System (INIS)

    1990-10-01

    Since the early 1940s, the Hanford Site has been involved in the production and purification of nuclear defense materials. These production activities have resulted in the generation of large quantities of liquid and solid radioactive mixed waste. This waste is subject to regulation under authority of both the Resource Conservation and Recovery Act of 1976 (RCRA) and the Atomic Energy Act. The State of Washington Department of Ecology (Ecology), the US Environmental Protection Agency (EPA), and the US Department of Energy (DOE) have entered into an agreement, the Hanford Federal Facility Agreement and Consent Order (Tri-Party Agreement) to bring Hanford Site Operations into compliance with dangerous waste regulations. The Tri-Party Agreement was amended to require development of the Hanford Land Disposal Restrictions Plan for Mixed Wastes (this plan) to comply with land disposal restrictions requirements for radioactive mixed waste. The Tri-Party Agreement requires, and the this plan provides, the following sections: Waste Characterization Plan, Storage Report, Treatment Report, Treatment Plan, Waste Minimization Plan, a schedule, depicting the events necessary to achieve full compliance with land disposal restriction requirements, and a process for establishing interim milestones. 34 refs., 28 figs., 35 tabs

  20. Hanford land disposal restrictions plan for mixed wastes

    Energy Technology Data Exchange (ETDEWEB)

    1990-10-01

    Since the early 1940s, the Hanford Site has been involved in the production and purification of nuclear defense materials. These production activities have resulted in the generation of large quantities of liquid and solid radioactive mixed waste. This waste is subject to regulation under authority of both the Resource Conservation and Recovery Act of 1976 (RCRA) and the Atomic Energy Act. The State of Washington Department of Ecology (Ecology), the US Environmental Protection Agency (EPA), and the US Department of Energy (DOE) have entered into an agreement, the Hanford Federal Facility Agreement and Consent Order (Tri-Party Agreement) to bring Hanford Site Operations into compliance with dangerous waste regulations. The Tri-Party Agreement was amended to require development of the Hanford Land Disposal Restrictions Plan for Mixed Wastes (this plan) to comply with land disposal restrictions requirements for radioactive mixed waste. The Tri-Party Agreement requires, and the this plan provides, the following sections: Waste Characterization Plan, Storage Report, Treatment Report, Treatment Plan, Waste Minimization Plan, a schedule, depicting the events necessary to achieve full compliance with land disposal restriction requirements, and a process for establishing interim milestones. 34 refs., 28 figs., 35 tabs.

  1. Third Quarter Hanford Seismic Report for Fiscal Year 2005

    Energy Technology Data Exchange (ETDEWEB)

    Reidel, Steve P.; Rohay, Alan C.; Hartshorn, Donald C.; Clayton, Ray E.; Sweeney, Mark D.

    2005-09-01

    Hanford Seismic Monitoring provides an uninterrupted collection of high-quality raw and processed seismic data from the Hanford Seismic Network for the U.S. Department of Energy and its contractors. Hanford Seismic Monitoring also locates and identifies sources of seismic activity and monitors changes in the historical pattern of seismic activity at the Hanford Site. The data are compiled, archived, and published for use by the Hanford Site for waste management, Natural Phenomena Hazards assessments, and engineering design and construction. In addition, the seismic monitoring organization works with the Hanford Site Emergency Services Organization to provide assistance in the event of a significant earthquake on the Hanford Site. The Hanford Seismic Network and the Eastern Washington Regional Network consist of 41 individual sensor sites and 15 radio relay sites maintained by the Hanford Seismic Monitoring staff. For the Hanford Seismic Network, there were 337 triggers during the third quarter of fiscal year 2005. Of these triggers, 20 were earthquakes within the Hanford Seismic Network. The largest earthquake within the Hanford Seismic Network was a magnitude 1.3 event May 25 near Vantage, Washington. During the third quarter, stratigraphically 17 (85%) events occurred in the Columbia River basalt (approximately 0-5 km), no events in the pre-basalt sediments (approximately 5-10 km), and three (15%) in the crystalline basement (approximately 10-25 km). During the first quarter, geographically five (20%) earthquakes occurred in swarm areas, 10 (50%) earthquakes were associated with a major geologic structure, and 5 (25%) were classified as random events.

  2. Evaluation of Hose in Hose Transfer Line Service Life for Hanford's Interim Stabilization Program

    Energy Technology Data Exchange (ETDEWEB)

    TORRES, T.D.

    2000-08-24

    RPP-6153, Engineering Task Plan for Hose-in-Hose Transfer System for the Interim Stabilization Program, defines the programmatic goals, functional requirements, and technical criteria for the development and subsequent installation of transfer line equipment to support Hanford's Interim Stabilization Program. RPP-6028, Specification for Hose in Hose Transfer Lines for Hanford's Interim Stabilization Program, has been issued to define the specific requirements for the design, manufacture, and verification of transfer line assemblies for specific waste transfer applications. Included in RPP-6028 are tables defining the chemical constituents of concern to which transfer lines will be exposed. Current Interim Stabilization Program planning forecasts that the at-grade transfer lines will be required to convey pumpable waste for as much as three years after commissioning. Prudent engineering dictates that the equipment placed in service have a working life in excess of this forecasted time period, with some margin to allow for future adjustments to the planned schedule. This document evaluates the effective service life of the Hose-in-Hose Transfer Lines, based on information submitted by the manufacturer and published literature. The effective service life of transfer line assemblies is a function of several factors. Foremost among these are process fluid characteristics, ambient environmental conditions, and the manufacturer's stated shelf life. This evaluation examines the manufacturer's certification of shelf life, the manufacturer's certifications of chemical compatibility with waste, and published literature on the effects of exposure to ionizing radiation on the mechanical properties of elastomeric materials to evaluate transfer line service life.

  3. Meeting Hanford's Infrastructure Requirements - 12505

    Energy Technology Data Exchange (ETDEWEB)

    Flynn, Karen [US DOE (United States)

    2012-07-01

    Hanford, by all accounts, is an enormous and complex project, with thousands of disparate, but co-mingled activities in motion on any given day. The primary target of the mission at Hanford is cleanup of the 586 square-mile site, but there is the equally vital mission of site services and infrastructure. Without functions like the well-maintained site roads, electricity, water, and emergency management services, not a single cleanup project could be undertaken. As the cleanup projects evolve - with new work-scope emerging, while existing projects are completed - there becomes a very real need to keep projects integrated and working to the same 'blueprint'. And the Hanford blueprint extends for years and includes myriad variables that come with meeting the challenges and complexities associated with Hanford cleanup. Because of an innovative and unique contracting strategy, the Department of Energy (DOE) found a way to keep the cleanup projects un-encumbered from the side task of having to self-provide their individual essential site services, thus allowing the cleanup contractors to concentrate their efforts on their primary mission of cleaning up the site. These infrastructure and support services also need to be provided efficiently and cost effectively - done primarily through 'right-sizing' efforts. The real innovation came when DOE had the foresight to include a second provision in this contract which specifically asked for a specialized role of site integrator and innovator, with a special emphasis placed on providing substantial cost savings for the government. The need for a true site integrator function was necessitated by the ever-increasing complexity of projects at Hanford and the progression of cleanup at others. At present, there are two main DOE offices overseeing the cleanup work and six primary contractors performing that work. Each of these contractors works to separate schedules and cleanup milestones, and the nature of the

  4. Choice, perceived control, and customer satisfaction: the psychology of online service recovery.

    Science.gov (United States)

    Chang, Chia-Chi

    2008-06-01

    Service failures and consequent recoveries have been identified as critical determinants of customer retention. Therefore, effective service recovery programs warrant further exploration, particularly in the online shopping environment, where consumers can receive immediate and tangible service recovery. The results of the present study suggest that by providing a choice of recovery options, customers' sense of control is increased, as is their satisfaction with the particular recovery efforts and their overall satisfaction with the entire service experience. Also, service importance accentuated the impact of choice on perceived control. Specifically, when the service was of greater importance, giving customers a choice of recovery options augmented customers' sense of control more than when the service was of lesser importance. The implications of the findings are also discussed.

  5. 1995 project of the year Hanford Environmental compliance project nomination

    Energy Technology Data Exchange (ETDEWEB)

    Kelly, J.R.

    1996-02-01

    The completion of the Hanford Environmental Compliance (HEC) Project in December 1995 brought to a successful close a long line of major contributions to environmental cleanup. Not since the early days of the Hanford Site during and shortly after World War 11 had such a large group of diverse construction activities, with a common goal, been performed at Hanford. Key to this success was the unique combination of 14 subprojects under the HEC Project which afforded the flexibility to address evolving subproject requirements. This strategy resulted in the accomplishment of the HEC Project stakeholders` objectives on an aggressive schedule, at a $33 million cost savings to the customer. The primary objectives of the HEC Project were to upgrade selected Hanford Site facilities and systems to bring them into compliance with current environmental standards and regulations. The HEC Project contributed significantly towards the Hanford site compliance with Clean Water Act, Resource Conservation and Recovery Act (RCRA) and Comprehensive Environmental Response, Compensation, and Liability Act (CERCLA) requirements. It provided, in part, those construction activities required to comply with those requirements in the areas of liquid and solid waste treatment and disposal, waste characterization, and groundwater monitoring.

  6. 1995 project of the year Hanford Environmental compliance project nomination

    International Nuclear Information System (INIS)

    Kelly, J.R.

    1996-02-01

    The completion of the Hanford Environmental Compliance (HEC) Project in December 1995 brought to a successful close a long line of major contributions to environmental cleanup. Not since the early days of the Hanford Site during and shortly after World War 11 had such a large group of diverse construction activities, with a common goal, been performed at Hanford. Key to this success was the unique combination of 14 subprojects under the HEC Project which afforded the flexibility to address evolving subproject requirements. This strategy resulted in the accomplishment of the HEC Project stakeholders' objectives on an aggressive schedule, at a $33 million cost savings to the customer. The primary objectives of the HEC Project were to upgrade selected Hanford Site facilities and systems to bring them into compliance with current environmental standards and regulations. The HEC Project contributed significantly towards the Hanford site compliance with Clean Water Act, Resource Conservation and Recovery Act (RCRA) and Comprehensive Environmental Response, Compensation, and Liability Act (CERCLA) requirements. It provided, in part, those construction activities required to comply with those requirements in the areas of liquid and solid waste treatment and disposal, waste characterization, and groundwater monitoring

  7. Hanford External Dosimetry Technical Basis Manual PNL-MA-842

    Energy Technology Data Exchange (ETDEWEB)

    Rathbone, Bruce A.

    2010-04-01

    The Hanford External Dosimetry Technical Basis Manual PNL-MA-842 documents the design and implementation of the external dosimetry system used at the U.S. Department of Energy (DOE) Hanford site. The manual describes the dosimeter design, processing protocols, dose calculation methodology, radiation fields encountered, dosimeter response characteristics, limitations of dosimeter design under field conditions, and makes recommendations for effective use of the dosimeters in the field. The manual describes the technical basis for the dosimetry system in a manner intended to help ensure defensibility of the dose of record at Hanford and to demonstrate compliance with requirements of 10 CFR 835, the DOE Laboratory Accreditation Program, the DOE Richland Operations Office, DOE Office of River Protection, DOE Pacific Northwest Office of Science, and Hanford’s DOE contractors. The dosimetry system is operated by the Pacific Northwest National Laboratory (PNNL) Hanford External Dosimetry Program which provides dosimetry services to PNNL and all Hanford contractors. The primary users of this manual are DOE and DOE contractors at Hanford using the dosimetry services of PNNL. Development and maintenance of this manual is funded directly by DOE and DOE contractors. Its contents have been reviewed and approved by DOE and DOE contractors at Hanford through the Hanford Personnel Dosimetry Advisory Committee which is chartered and chaired by DOE-RL and serves as means of coordinating dosimetry practices across contractors at Hanford. This manual was established in 1996. Since its inception, it has been revised many times and maintained by PNNL as a controlled document with controlled distribution. The first revision to be released through PNNL’s Electronic Records & Information Capture Architecture database was designated Revision 0. Revision numbers that are whole numbers reflect major revisions typically involving significant changes to all chapters in the document. Revision

  8. Hanford External Dosimetry Technical Basis Manual PNL-MA-842

    Energy Technology Data Exchange (ETDEWEB)

    Rathbone, Bruce A.

    2011-04-04

    The Hanford External Dosimetry Technical Basis Manual PNL-MA-842 documents the design and implementation of the external dosimetry system used at the U.S. Department of Energy (DOE) Hanford site. The manual describes the dosimeter design, processing protocols, dose calculation methodology, radiation fields encountered, dosimeter response characteristics, limitations of dosimeter design under field conditions, and makes recommendations for effective use of the dosimeters in the field. The manual describes the technical basis for the dosimetry system in a manner intended to help ensure defensibility of the dose of record at Hanford and to demonstrate compliance with requirements of 10 CFR 835, the DOE Laboratory Accreditation Program, the DOE Richland Operations Office, DOE Office of River Protection, DOE Pacific Northwest Office of Science, and Hanford’s DOE contractors. The dosimetry system is operated by the Pacific Northwest National Laboratory (PNNL) Hanford External Dosimetry Program which provides dosimetry services to PNNL and all Hanford contractors. The primary users of this manual are DOE and DOE contractors at Hanford using the dosimetry services of PNNL. Development and maintenance of this manual is funded directly by DOE and DOE contractors. Its contents have been reviewed and approved by DOE and DOE contractors at Hanford through the Hanford Personnel Dosimetry Advisory Committee which is chartered and chaired by DOE-RL and serves as means of coordinating dosimetry practices across contractors at Hanford. This manual was established in 1996. Since its inception, it has been revised many times and maintained by PNNL as a controlled document with controlled distribution. The first revision to be released through PNNL’s Electronic Records & Information Capture Architecture database was designated Revision 0. Revision numbers that are whole numbers reflect major revisions typically involving significant changes to all chapters in the document. Revision

  9. Hanford External Dosimetry Technical Basis Manual PNL-MA-842

    International Nuclear Information System (INIS)

    Rathbone, Bruce A.

    2007-01-01

    The Hanford External Dosimetry Technical Basis Manual PNL-MA-842 documents the design and implementation of the external dosimetry system used at Hanford. The manual describes the dosimeter design, processing protocols, dose calculation methodology, radiation fields encountered, dosimeter response characteristics, limitations of dosimeter design under field conditions, and makes recommendations for effective use of the dosimeters in the field. The manual describes the technical basis for the dosimetry system in a manner intended to help ensure defensibility of the dose of record at Hanford and to demonstrate compliance with 10 CFR 835, DOELAP, DOE-RL, ORP, PNSO, and Hanford contractor requirements. The dosimetry system is operated by PNNL's Hanford External Dosimetry Program (HEDP) which provides dosimetry services to all Hanford contractors. The primary users of this manual are DOE and DOE contractors at Hanford using the dosimetry services of PNNL. Development and maintenance of this manual is funded directly by DOE and DOE contractors. Its contents have been reviewed and approved by DOE and DOE contractors at Hanford through the Hanford Personnel Dosimetry Advisory Committee (HPDAC) which is chartered and chaired by DOE-RL and serves as means of coordinating dosimetry practices across contractors at Hanford. This manual was established in 1996. Since inception, it has been revised many times and maintained by PNNL as a controlled document with controlled distribution. Rev. 0 marks the first revision to be released through PNNL's Electronic Records and Information Capture Architecture (ERICA) database. Revision numbers that are whole numbers reflect major revisions typically involving changes to all chapters in the document. Revision numbers that include a decimal fraction reflect minor revisions, usually restricted to selected chapters or selected pages in the document. Revision Log: Rev. 0 (2/25/2005) Major revision and expansion. Rev. 0.1 (3/12/2007) Minor

  10. Hanford External Dosimetry Technical Basis Manual PNL-MA-842

    Energy Technology Data Exchange (ETDEWEB)

    Rathbone, Bruce A.

    2007-03-12

    The Hanford External Dosimetry Technical Basis Manual PNL-MA-842 documents the design and implementation of the external dosimetry system used at Hanford. The manual describes the dosimeter design, processing protocols, dose calculation methodology, radiation fields encountered, dosimeter response characteristics, limitations of dosimeter design under field conditions, and makes recommendations for effective use of the dosimeters in the field. The manual describes the technical basis for the dosimetry system in a manner intended to help ensure defensibility of the dose of record at Hanford and to demonstrate compliance with 10 CFR 835, DOELAP, DOE-RL, ORP, PNSO, and Hanford contractor requirements. The dosimetry system is operated by PNNL’s Hanford External Dosimetry Program (HEDP) which provides dosimetry services to all Hanford contractors. The primary users of this manual are DOE and DOE contractors at Hanford using the dosimetry services of PNNL. Development and maintenance of this manual is funded directly by DOE and DOE contractors. Its contents have been reviewed and approved by DOE and DOE contractors at Hanford through the Hanford Personnel Dosimetry Advisory Committee (HPDAC) which is chartered and chaired by DOE-RL and serves as means of coordinating dosimetry practices across contractors at Hanford. This manual was established in 1996. Since inception, it has been revised many times and maintained by PNNL as a controlled document with controlled distribution. Rev. 0 marks the first revision to be released through PNNL’s Electronic Records & Information Capture Architecture (ERICA) database. Revision numbers that are whole numbers reflect major revisions typically involving changes to all chapters in the document. Revision numbers that include a decimal fraction reflect minor revisions, usually restricted to selected chapters or selected pages in the document. Revision Log: Rev. 0 (2/25/2005) Major revision and expansion. Rev. 0.1 (3/12/2007) Minor

  11. Hanford high level waste: Sample Exchange/Evaluation (SEE) Program

    International Nuclear Information System (INIS)

    King, A.G.

    1994-08-01

    The Pacific Northwest Laboratory (PNL)/Analytical Chemistry Laboratory (ACL) and the Westinghouse Hanford Company (WHC)/Process Analytical Laboratory (PAL) provide analytical support services to various environmental restoration and waste management projects/programs at Hanford. In response to a US Department of Energy -- Richland Field Office (DOE-RL) audit, which questioned the comparability of analytical methods employed at each laboratory, the Sample Exchange/Exchange (SEE) program was initiated. The SEE Program is a selfassessment program designed to compare analytical methods of the PAL and ACL laboratories using sitespecific waste material. The SEE program is managed by a collaborative, the Quality Assurance Triad (Triad). Triad membership is made up of representatives from the WHC/PAL, PNL/ACL, and WHC Hanford Analytical Services Management (HASM) organizations. The Triad works together to design/evaluate/implement each phase of the SEE Program

  12. Hanford Internal Dosimetry Project manual. Revision 1

    International Nuclear Information System (INIS)

    Carbaugh, E.H.; Bihl, D.E.; MacLellan, J.A.; Long, M.P.

    1994-07-01

    This document describes the Hanford Internal Dosimetry Project, as it is administered by Pacific Northwest Laboratory (PNL) in support of the US Department of Energy and its Hanford contractors. Project services include administrating the bioassay monitoring program, evaluating and documenting assessment of potential intakes and internal dose, ensuring that analytical laboratories conform to requirements, selecting and applying appropriate models and procedures for evaluating radionuclide deposition and the resulting dose, and technically guiding and supporting Hanford contractors in matters regarding internal dosimetry. Specific chapters deal with the following subjects: practices of the project, including interpretation of applicable DOE Orders, regulations, and guidance into criteria for assessment, documentation, and reporting of doses; assessment of internal dose, including summary explanations of when and how assessments are performed; recording and reporting practices for internal dose; selection of workers for bioassay monitoring and establishment of type and frequency of bioassay measurements; capability and scheduling of bioassay monitoring services; recommended dosimetry response to potential internal exposure incidents; quality control and quality assurance provisions of the program

  13. Hanford Internal Dosimetry Project manual. Revision 1

    Energy Technology Data Exchange (ETDEWEB)

    Carbaugh, E.H.; Bihl, D.E.; MacLellan, J.A.; Long, M.P.

    1994-07-01

    This document describes the Hanford Internal Dosimetry Project, as it is administered by Pacific Northwest Laboratory (PNL) in support of the US Department of Energy and its Hanford contractors. Project services include administrating the bioassay monitoring program, evaluating and documenting assessment of potential intakes and internal dose, ensuring that analytical laboratories conform to requirements, selecting and applying appropriate models and procedures for evaluating radionuclide deposition and the resulting dose, and technically guiding and supporting Hanford contractors in matters regarding internal dosimetry. Specific chapters deal with the following subjects: practices of the project, including interpretation of applicable DOE Orders, regulations, and guidance into criteria for assessment, documentation, and reporting of doses; assessment of internal dose, including summary explanations of when and how assessments are performed; recording and reporting practices for internal dose; selection of workers for bioassay monitoring and establishment of type and frequency of bioassay measurements; capability and scheduling of bioassay monitoring services; recommended dosimetry response to potential internal exposure incidents; quality control and quality assurance provisions of the program.

  14. Evaluation of a Residential Mental Health Recovery Service in North Queensland.

    Science.gov (United States)

    Heyeres, Marion; Kinchin, Irina; Whatley, Elise; Brophy, Lisa; Jago, Jon; Wintzloff, Thomas; Morton, Steve; Mosby, Vinitta; Gopalkrishnan, Narayan; Tsey, Komla

    2018-01-01

    Evidence shows that subacute mental health recovery occurs best when a person remains active within the community and fulfils meaningful and satisfying roles of their choosing. Several residential care services that incorporate these values have been established in Australia and overseas. This study describes (a) the development of an evaluation framework for a new subacute residential mental health recovery service in regional Australia and (b) reports on the formative evaluation outcomes. Continuous quality improvement and participatory research approaches informed all stages of the development of the evaluation framework. A program logic was established and subsequently tested for practicability. The resultant logic utilizes the Scottish Recovery Indicator 2 (SRI 2) service development tool, Individual Recovery Plans (IRPs), and the impact assessment of the service on psychiatric inpatient admissions (reported separately). Service strengths included a recovery-focused practice that identifies and addresses the basic needs of residents (consumers). The consumers of the service were encouraged to develop their own goals and self-manage their recovery plans. The staff of the service were identified as working effectively in the context of the recovery process; the staff were seen as supported and valued. Areas for improvement included more opportunities for self-management for residents and more feedback from residents and carers.

  15. Evaluation of a Residential Mental Health Recovery Service in North Queensland

    Directory of Open Access Journals (Sweden)

    Marion Heyeres

    2018-05-01

    Full Text Available BackgroundEvidence shows that subacute mental health recovery occurs best when a person remains active within the community and fulfils meaningful and satisfying roles of their choosing. Several residential care services that incorporate these values have been established in Australia and overseas.AimsThis study describes (a the development of an evaluation framework for a new subacute residential mental health recovery service in regional Australia and (b reports on the formative evaluation outcomes.MethodsContinuous quality improvement and participatory research approaches informed all stages of the development of the evaluation framework. A program logic was established and subsequently tested for practicability. The resultant logic utilizes the Scottish Recovery Indicator 2 (SRI 2 service development tool, Individual Recovery Plans (IRPs, and the impact assessment of the service on psychiatric inpatient admissions (reported separately.ResultsService strengths included a recovery-focused practice that identifies and addresses the basic needs of residents (consumers. The consumers of the service were encouraged to develop their own goals and self-manage their recovery plans. The staff of the service were identified as working effectively in the context of the recovery process; the staff were seen as supported and valued. Areas for improvement included more opportunities for self-management for residents and more feedback from residents and carers.

  16. HANFORD SITE SUSTAINABILITY PROGRAM RICHLAND WASHINGTON - 12464

    Energy Technology Data Exchange (ETDEWEB)

    FRITZ LL

    2012-01-12

    In support of implementation of Executive Order (EO) 13514, Federal Leadership in Environmental, Energy and Economic Performance, the Hanford Site Sustainability Plan was developed to implement strategies and activities required to achieve the prescribed goals in the EO as well as demonstrate measurable progress in environmental stewardship at the Hanford Site. The Hanford Site Sustainability Program was developed to demonstrate progress towards sustainability goals as defined and established in Executive Order (EO) 13514, Federal Leadership in Environmental, Energy and Economic Performance; EO 13423, Strengthening Federal Environmental, Energy and Transportation Management, and several applicable Energy Acts. Multiple initiatives were undertaken in Fiscal Year (FY) 2011 to implement the Program and poise the Hanford Site as a leader in environmental stewardship. In order to implement the Hanford Site Sustainability Program, a Sustainability Plan was developed in conjunction with prime contractors, two U.S. Department of Energy (DOE) Offices, and key stakeholders to serve as the framework for measuring progress towards sustainability goals. Based on the review of these metrics and future plans, several activities were initiated to proactively improve performance or provide alternatives for future consideration contingent on available funding. A review of the key metric associated with energy consumption for the Hanford Site in FY 2010 and 2011 indicated an increase over the target reduction of 3 percent annually from a baseline established in FY 2003 as illustrated in Figure 1. This slight increase was attributed primarily from the increased energy demand from the cleanup projects funded by the American Recovery and Reinvestment Act (ARRA) in FY 2010 and 2011. Although it is forecasted that the energy demand will decrease commensurate with the completion of ARRA projects, several major initiatives were launched to improve energy efficiency.

  17. Hanford fire department FY 99 annual work plan WBS 6.5.7

    Energy Technology Data Exchange (ETDEWEB)

    GOOD, D.E.

    1999-02-24

    The mission of the Hanford Fire Department (HFD) is to support the safe and timely cleanup of the Hanford site by providing a full range of services at the lowest possible cost to customers. These services include fire suppression, fire prevention, emergency rescue, emergency medical service, and hazardous materials response; and to be capable of dealing with and terminating emergency situations which could threaten the operations, employees, the general public, or interest of the U. S. Department of Energy operated Hanford Site. This includes response to surrounding fire departments/districts under mutual aid and state mobilization agreements and fire fighting, hazardous materials, and ambulance support to Washington Public Power Supply System (Supply System) and various commercial entities operating on site through Requests for Service from DOE-RL. The fire department also provides site fire marshal overview authority, fire system testing and maintenance, respiratory protection services, building tours and inspections, ignitable and reactive waste site inspections, prefire planning, and employee fire prevention education.

  18. Hanford fire department FY 1999 annual work plan WBS 6.5.7

    International Nuclear Information System (INIS)

    GOOD, D.E.

    1999-01-01

    The mission of the Hanford Fire Department (HFD) is to support the safe and timely cleanup of the Hanford site by providing a full range of services at the lowest possible cost to customers. These services include fire suppression, fire prevention, emergency rescue, emergency medical service, and hazardous materials response; and to be capable of dealing with and terminating emergency situations which could threaten the operations, employees, the general public, or interest of the U. S. Department of Energy operated Hanford Site. This includes response to surrounding fire departments/districts under mutual aid and state mobilization agreements and fire fighting, hazardous materials, and ambulance support to Washington Public Power Supply System (Supply System) and various commercial entities operating on site through Requests for Service from DOE-RL. The fire department also provides site fire marshal overview authority, fire system testing and maintenance, respiratory protection services, building tours and inspections, ignitable and reactive waste site inspections, prefire planning, and employee fire prevention education

  19. What are your priorities right now? Identifying service needs across recovery stages to inform service development.

    Science.gov (United States)

    Laudet, Alexandre B; White, William

    2010-01-01

    Substance use disorders (SUD) are, for many, chronic conditions that are typically associated with severe impairments in multiple areas of functioning. "Recovery" from SUD is, for most, a lengthy process; improvements in other areas of functioning do not necessarily follow the attainment of abstinence. The current SUD service model providing intense, short-term, symptom-focused services is ill-suited to address these issues. A recovery-oriented model of care is emerging, which provides coordinated recovery-support services using a chronic-care model of sustained recovery management. Information is needed about substance users' priorities, particularly persons in recovery who are not currently enrolled in treatment, to guide the development of recovery-oriented systems. As a first step in filling this gap, we present qualitative data on current life priorities among a sample of individuals that collectively represent successive recovery stages (N = 356). Findings suggest that many areas of functioning remain challenging long after abstinence is attained, most notably employment and education, family/social relations, and housing. Although the ranking of priorities changes somewhat across recovery stages, employment is consistently the second most important priority, behind working on one's recovery. Study limitations are noted, and the implications of findings for the development and evaluation of recovery-oriented services are discussed.

  20. RECOVERY STRATEGIES FOR SERVICE FAILURES

    Directory of Open Access Journals (Sweden)

    Budeanu Andreea

    2015-07-01

    Full Text Available Internationally, services represent the most important sector of the economy both in terms of economic performance and labor utilization. Becoming essential part of today society, they are considered the basis of a healthy economy, fact that has increased the importance of services and the research in the field.T hrough this work we intend to address a number of issues that require clarification and are relevant to this sector. Increased competition and customers higher demands lead to difficulties in service delivery, so managers of service organizations must work hard towards developing appropiate strategies that can lead to improved customers satisfaction and to increased efficiency. Because it is inevitably for service providers to face situations in which service failure occurs and their customers are not satisfied, understanding the nature of service failures and the ways in which an organization can recover after a failure are considered key factors for achieving customer satisfaction. Since the data suggests that over 50% of customers who are facing problems are not satisfied with the way they were resolved, we consider appropriate to approach this topic. We intend to draw attention to service providers to the importance of proper management of service failure. They can find ways to recover from these failures and even to turn them into some very pleasant situations that can contribute to customer loyalty. This paper begins by highlighting the various features specific to services which contribute to the increased chances of failure, it continues by presenting the concepts of service failure and service recovery and then it presents some links that exist between service recovery and other aspects of providing services that are demonstrated in the literature. We hope that this paper will significantly contribute to the knowledge and development of the sector under analysis and will highlight some practices that will lead to improved

  1. Innovative human health and ecological risk assessment techniques at Hanford

    International Nuclear Information System (INIS)

    Clarke, S.; Jones, K.; Goller, E.

    1993-01-01

    The open-quotes Hanford Site Baseline Risk Assessment Methodologyclose quotes (HSBRAM) was developed to enhance the preparation of risk assessments supporting the Hanford site cleanup mission. This methodology satisfies a Hanford federal facility agreement and consent order (tri-party agreement) milestone and is used to evaluate the risk to human health and the environment under the Comprehensive Environmental Response, Compensation, and Liability Act (CERCLA) and the Resource Conservation and Recovery Act (RCRA). The methodology was prepared by the Hanford Risk Assessment Committee (RAC) consisting of tri-party representatives: the U.S. Department of Energy, the State of Washington Department of Ecology, and the U.S. Environmental Protection Agency (EPA), with associated contractors. The risk assessment guidance provided by EPA is sufficiently general to permit tailoring of specific parameters to meet the risk assessment needs of individual sites. The RAC utilized EPA's Risk Assessment Guidance for Superfund, (RAGS) as the cornerstone of the HSBRAM. The RAC added necessary Hanford-specific elements to construct a complete risk assessment guidance for utilization as an independent document. The HSBRAM is a living document because the RAC charter emphasizes the importance of continued methodology reevaluation. The HSBRAM also provides guidelines for the application of EPA's open-quotes Framework for Ecological Risk Assessmentclose quotes to Hanford-specific environmental baseline risk assessments by including endangered and threatened species in addition to sensitive habitats potentially associated with the Hanford site and guidance for selection of ecotoxicological data. Separate negotiations for the selection of risk parameters for each operable unit were avoided by defining parameters in the HSBRAM. There are 78 past-practice operable units at Hanford requiring risk assessments

  2. Hanford transuranic storage corrosion review

    International Nuclear Information System (INIS)

    Nelson, J.L.; Divine, J.R.

    1980-12-01

    The rate of atmospheric corrosion of the transuranic (TRU) waste drums at the US Department of Energy's Hanford Project, near Richland, Washington, was evaluated by Pacific Northwest Laboratory (PNL). The rate of corrosion is principally contingent upon the effects of humidity, airborne pollutants, and temperature. Results of the study indicate that actual penetration of barrels due to atmospheric corrosion will probably not occur within the 20-year specified recovery period. Several other US burial sites were surveyed, and it appears that there is sufficient uncertainty in the available data to prevent a clearcut statement of the corrosion rate at a specific site. Laboratory and site tests are recommended before any definite conclusions can be made. The corrosion potential at the Hanford TRU waste site could be reduced by a combination of changes in drum materials (for example, using galvanized barrels instead of the currently used mild steel barrels), environmental exposure conditions (for example, covering the barrels in one of numerous possible ways), and storage conditions

  3. Hanford annual second quarter seismic report, fiscal year 1998: Seismicity on and near the Hanford Site, Pasco, Washington

    Energy Technology Data Exchange (ETDEWEB)

    Hartshorn, D.C.; Reidel, S.P.; Rohay, A.C.

    1998-06-01

    Hanford Seismic Monitoring provides an uninterrupted collection of high quality raw and processed seismic data from the Hanford Seismic Network (HSN) for the US Department of Energy and its contractors. The staff also locates and identifies sources of seismic activity and monitors changes in the historical pattern of seismic activity at the Hanford Site. The data are compiled, archived, and published for use by the Hanford Site for waste management, Natural Phenomena Hazards assessments, and engineering design and construction. In addition, the seismic monitoring organization works with the Hanford Site Emergency Services Organization to provide assistance in the event of an earthquake on the Hanford Site. The HSN and the Eastern Washington Regional Network (ENN) consist of 42 individual sensor sites and 15 radio relay sites maintained by the Hanford Seismic Monitoring staff. The operational rate for the second quarter of FY98 for stations in the HSN was 99.92%. The operational rate for the second quarter of FY98 for stations of the EWRN was 99.46%. For the second quarter of FY98, the acquisition computer triggered 159 times. Of these triggers 14 were local earthquakes: 7 (50%) in the Columbia River Basalt Group, 3 (21%) in the pre-basalt sediments, and 4 (29%) in the crystalline basement. The geologic and tectonic environments where these earthquakes occurred are discussed in this report. The most significant seismic event for the second quarter was on March 23, 1998 when a 1.9 Mc occurred near Eltopia, WA and was felt by local residents. Although this was a small event, it was felt at the surface and is an indication of the potential impact on Hanford of seismic events that are common to the Site.

  4. Second Quarter Hanford Seismic Report for Fiscal Year 2008

    Energy Technology Data Exchange (ETDEWEB)

    Rohay, Alan C.; Sweeney, Mark D.; Hartshorn, Donald C.; Clayton, Ray E.; Devary, Joseph L.

    2008-06-26

    The Hanford Seismic Assessment Program (HSAP) provides an uninterrupted collection of high-quality raw and processed seismic data from the Hanford Seismic Network for the U.S. Department of Energy and its contractors. The Hanford Seismic Assessment Team locates and identifies sources of seismic activity and monitors changes in the historical pattern of seismic activity at the Hanford Site. The data are compiled, archived, and published for use by the Hanford Site for waste management, natural phenomena hazards assessments, and engineering design and construction. In addition, the seismic monitoring organization works with the Hanford Site Emergency Services Organization to provide assistance in the event of a significant earthquake on the Hanford Site. The Hanford Seismic Network and the Eastern Washington Regional Network consist of 44 individual sensor sites and 15 radio relay sites maintained by the Hanford Seismic Assessment Team. For the Hanford Seismic Network, seven local earthquakes were recorded during the second quarter of fiscal year 2008. The largest event recorded by the network during the second quarter (February 3, 2008 - magnitude 2.3 Mc) was located northeast of Richland in Franklin County at a depth of 22.5 km. With regard to the depth distribution, two earthquakes occurred at shallow depths (less than 4 km, most likely in the Columbia River basalts), three earthquakes at intermediate depths (between 4 and 9 km, most likely in the pre-basalt sediments), and two earthquakes were located at depths greater than 9 km, within the crystalline basement. Geographically, five earthquakes occurred in swarm areas and two earthquakes were classified as random events.

  5. First Quarter Hanford Seismic Report for Fiscal Year 2011

    Energy Technology Data Exchange (ETDEWEB)

    Rohay, Alan C.; Sweeney, Mark D.; Clayton, Ray E.; Devary, Joseph L.

    2011-03-31

    The Hanford Seismic Assessment Program (HSAP) provides an uninterrupted collection of high-quality raw and processed seismic data from the Hanford Seismic Network for the U.S. Department of Energy and its contractors. The HSAP is responsible for locating and identifying sources of seismic activity and monitoring changes in the historical pattern of seismic activity at the Hanford Site. The data are compiled, archived, and published for use by the Hanford Site for waste management, natural phenomena hazards assessments, and engineering design and construction. In addition, the HSAP works with the Hanford Site Emergency Services Organization to provide assistance in the event of a significant earthquake on the Hanford Site. The Hanford Seismic Network and the Eastern Washington Regional Network consist of 44 individual sensor sites and 15 radio relay sites maintained by the Hanford Seismic Assessment Team. The Hanford Seismic Network recorded 16 local earthquakes during the first quarter of FY 2011. Six earthquakes were located at shallow depths (less than 4 km), seven earthquakes at intermediate depths (between 4 and 9 km), most likely in the pre-basalt sediments, and three earthquakes were located at depths greater than 9 km, within the basement. Geographically, thirteen earthquakes were located in known swarm areas and three earthquakes were classified as random events. The highest magnitude event (1.8 Mc) was recorded on October 19, 2010 at depth 17.5 km with epicenter located near the Yakima River between the Rattlesnake Mountain and Horse Heaven Hills swarm areas.

  6. Vascular Plants of the Hanford Site

    Energy Technology Data Exchange (ETDEWEB)

    Sackschewsky, Michael R.; Downs, Janelle L.

    2001-09-28

    This report provides an updated listing of the vascular plants present on and near the U.S. Department of Energy Hanford Site. This document is an update of a listing of plants prepared by Sackschewdky et al. in 1992. Since that time there has been a significant increase in the botanical knowledge of the Hanford Site. The present listing is based on an examination of herbarium collections held at PNNL, at WSU-Tri Cities, WSU-Pullman, Bringham Young University, and The University of Washington, and on examination of ecological literature derived from the Hanford and Benton county areas over the last 100 years. Based on the most recent analysis, there are approximately 725 different plant species that have been documented on or around the Hanford Site. This represents an approximate 20% increase in the number of species reported within Sackschewsky et al. (1992). This listing directly supports DOE and contractor efforts to assess the potential impacts of Hanford Site operations on the biological environment, including impacts to rare habitats and to species listed as endangered or\\ threatened. This document includes a listing of plants currently listed as endangered, threatened, or otherwise of concern to the Washington Natural Heritage Program or the U.S. Fish and Wildlife Service, as well as those that are currently listed as noxious weeds by the State of Washington. Also provided is an overview of how plants on the Hanford Site can be used by people. This information may be useful in developing risk assessment models, and as supporting information for clean-up level and remediation decisions.

  7. Surplus Facilities and Resource Conservation and Recovery Act Closure program plan, fiscal year 1992

    International Nuclear Information System (INIS)

    Hughes, M.C.; Wahlen, R.K.; Winship, R.A.

    1991-10-01

    The Surplus Facilities and Resource Conservation and Recovery Act Closure program is responsible to US Department of Energy Field Office, Richland for the safe, cost-effective surveillance, maintenance, and decommissioning of surplus facilities at the Hanford Site. The Surplus Facilities and Resource Conservation and Recovery Act Closure program is also responsible to US Department of Energy Field Office, Richland for the program management of specific Resource Conservation and Recovery Act closures at the Hanford Site. This program plan addresses only the surplus facilities. The criteria used to evaluate each factor relative to decommissioning are based on the guidelines presented by the US Department of Energy Field Office, Richland, Environmental Restoration Division. The guidelines are consistent with the Westinghouse Hanford Company commitment to decommission Hanford Site retired facilities in the safest and most cost-effective way achievable. This document outlines the plan for managing these facilities until disposal

  8. CO{sub 2} pellet decontamination technology at Westinghouse Hanford

    Energy Technology Data Exchange (ETDEWEB)

    Aldridge, T.L.; Aldrich, L.K. II; Bowman, E.V. [Westinghouse Hanford Co., Richland, WA (United States)

    1995-03-01

    Experimentation and testing with CO{sub 2} pellet decontamination technology is being conducted at Westinghosue Hanford Company (WHC), Richland, Washington. There are 1,100 known existing waste sites at Hanford. The sites specified by federal and state agencies are currently being studied to determine the appropriate cleanup methods best for each site. These sites are contaminated and work on them is in compliance with the Comprehensive Environmental Response, Compensation, and Liability Act (CERCLA). There are also 63 treatment, storage, and disposal units, for example: groups of waste tanks or drums. In 1992, there were 100 planned activities scheduled to bring these units into the Resource Conservation and Recovery Act (RCRA) compliance or close them after waste removal. Ninety-six of these were completed. The remaining four were delayed or are being negotiated with regulatory agencies. As a result of past defense program activities at Hanford a tremendous volume of materials and equipment have accumulated and require remediation.

  9. Hanford facility dangerous waste permit application, general information portion. Revision 3

    International Nuclear Information System (INIS)

    Sonnichsen, J.C.

    1997-01-01

    For purposes of the Hanford facility dangerous waste permit application, the US Department of Energy's contractors are identified as ''co-operators'' and sign in that capacity (refer to Condition I.A.2. of the Dangerous Waste Portion of the Hanford Facility Resource Conservation and Recovery Act Permit). Any identification of these contractors as an ''operator'' elsewhere in the application is not meant to conflict with the contractors' designation as co-operators but rather is based on the contractors' contractual status with the U.S. Department of Energy, Richland Operations Office. The Dangerous Waste Portion of the initial Hanford Facility Resource Conservation and Recovery Act Permit, which incorporated five treatment, storage, and/or disposal units, was based on information submitted in the Hanford Facility Dangerous Waste Permit Application and in closure plan and closure/postclosure plan documentation. During 1995, the Dangerous Waste Portion was modified twice to incorporate another eight treatment, storage, and/or disposal units; during 1996, the Dangerous Waste Portion was modified once to incorporate another five treatment, storage, and/or disposal units. The permit modification process will be used at least annually to incorporate additional treatment, storage, and/or disposal units as permitting documentation for these units is finalized. The units to be included in annual modifications are specified in a schedule contained in the Dangerous Waste Portion of the Hanford Facility Resource Conservation and Recovery Act Permit. Treatment, storage, and/or disposal units will remain in interim status until incorporated into the Permit. The Hanford Facility Dangerous Waste Permit Application is considered to be a single application organized into a General Information Portion (this document, DOE/RL-91-28) and a Unit-Specific Portion. The scope of the Unit-Specific Portion is limited to individual operating treatment, storage, and/or disposal units for which

  10. Hanford facility dangerous waste permit application, general information portion. Revision 3

    Energy Technology Data Exchange (ETDEWEB)

    Sonnichsen, J.C.

    1997-08-21

    For purposes of the Hanford facility dangerous waste permit application, the US Department of Energy`s contractors are identified as ``co-operators`` and sign in that capacity (refer to Condition I.A.2. of the Dangerous Waste Portion of the Hanford Facility Resource Conservation and Recovery Act Permit). Any identification of these contractors as an ``operator`` elsewhere in the application is not meant to conflict with the contractors` designation as co-operators but rather is based on the contractors` contractual status with the U.S. Department of Energy, Richland Operations Office. The Dangerous Waste Portion of the initial Hanford Facility Resource Conservation and Recovery Act Permit, which incorporated five treatment, storage, and/or disposal units, was based on information submitted in the Hanford Facility Dangerous Waste Permit Application and in closure plan and closure/postclosure plan documentation. During 1995, the Dangerous Waste Portion was modified twice to incorporate another eight treatment, storage, and/or disposal units; during 1996, the Dangerous Waste Portion was modified once to incorporate another five treatment, storage, and/or disposal units. The permit modification process will be used at least annually to incorporate additional treatment, storage, and/or disposal units as permitting documentation for these units is finalized. The units to be included in annual modifications are specified in a schedule contained in the Dangerous Waste Portion of the Hanford Facility Resource Conservation and Recovery Act Permit. Treatment, storage, and/or disposal units will remain in interim status until incorporated into the Permit. The Hanford Facility Dangerous Waste Permit Application is considered to be a single application organized into a General Information Portion (this document, DOE/RL-91-28) and a Unit-Specific Portion. The scope of the Unit-Specific Portion is limited to individual operating treatment, storage, and/or disposal units for which

  11. Hanford whole body counting manual

    International Nuclear Information System (INIS)

    Palmer, H.E.; Brim, C.P.; Rieksts, G.A.; Rhoads, M.C.

    1987-05-01

    This document, a reprint of the Whole Body Counting Manual, was compiled to train personnel, document operation procedures, and outline quality assurance procedures. The current manual contains information on: the location, availability, and scope of services of Hanford's whole body counting facilities; the administrative aspect of the whole body counting operation; Hanford's whole body counting facilities; the step-by-step procedure involved in the different types of in vivo measurements; the detectors, preamplifiers and amplifiers, and spectroscopy equipment; the quality assurance aspect of equipment calibration and recordkeeping; data processing, record storage, results verification, report preparation, count summaries, and unit cost accounting; and the topics of minimum detectable amount and measurement accuracy and precision. 12 refs., 13 tabs

  12. Fluor Hanford Project Focused Progress at Hanford

    International Nuclear Information System (INIS)

    HANSON, R.D.

    2000-01-01

    Fluor Hanford is making significant progress in accelerating cleanup at the Hanford site. This progress consistently aligns with a new strategic vision established by the U.S. Department of Energy's Richland Operations Office (RL)

  13. The Recovery College: A unique service approach and qualitative evaluation.

    Science.gov (United States)

    Newman-Taylor, Katherine; Stone, Nicola; Valentine, Paul; Hooks, Zoe; Sault, Katherine

    2016-06-01

    This study examined the impact of a Recovery College, an educational service model focusing specifically on health care to engage people's hope, agency, and opportunities for recovery. For the purpose of the study, a qualitative approach was used given the absence of research in this area. Eleven people completed semistructured interviews conducted by an independent researcher. Verbatim transcripts were analyzed using thematic analysis. The analyses yielded themes emphasizing the impact of the organizational structure of the college. Coproduction of service delivery was contrasted with traditional provision and identified as fundamental to personal and professional changes made. Recovery College participants described clear gains. These findings are discussed in relation to the recovery literature and highlight the need for routine coproduction of services to facilitate recovery from the often devastating impact of mental ill-health. (PsycINFO Database Record (c) 2016 APA, all rights reserved).

  14. Measures of the recovery orientation of mental health services: systematic review.

    Science.gov (United States)

    Williams, J; Leamy, M; Bird, V; Harding, C; Larsen, J; Le Boutillier, C; Oades, L; Slade, M

    2012-11-01

    The review aimed to (1) identify measures that assess the recovery orientation of services; (2) discuss how these measures have conceptualised recovery, and (3) characterise their psychometric properties. A systematic review was undertaken using seven sources. The conceptualisation of recovery within each measure was investigated by rating items against a conceptual framework of recovery comprising five recovery processes: connectedness; hope and optimism; identity; meaning and purpose; and empowerment. Psychometric properties of measures were evaluated using quality criteria. Thirteen recovery orientation measures were identified, of which six met eligibility criteria. No measure was a good fit with the conceptual framework. No measure had undergone extensive psychometric testing and none had data on test-retest reliability or sensitivity to change. Many measures have been developed to assess the recovery orientation of services. Comparisons between the measures were hampered by the different conceptualisations of recovery used and by the lack of uniformity on the level of organisation at which services were assessed. This situation makes it a challenge for services and researchers to make an informed choice on which measure to use. Further work is needed to produce measures with a transparent conceptual underpinning and demonstrated psychometric properties.

  15. First Quarter Hanford Seismic Report for Fiscal Year 2009

    Energy Technology Data Exchange (ETDEWEB)

    Rohay, Alan C.; Sweeney, Mark D.; Hartshorn, Donald C.; Clayton, Ray E.; Devary, Joseph L.

    2009-03-15

    The Hanford Seismic Assessment Program (HSAP) provides an uninterrupted collection of high-quality raw and processed seismic data from the Hanford Seismic Network for the U.S. Department of Energy and its contractors. The HSAP is responsible for locating and identifying sources of seismic activity and monitoring changes in the historical pattern of seismic activity at the Hanford Site. The data are compiled, archived, and published for use by the Hanford Site for waste management, natural phenomena hazards assessments, and engineering design and construction. In addition, the HSAP works with the Hanford Site Emergency Services Organization to provide assistance in the event of a significant earthquake on the Hanford Site. The Hanford Seismic Network and the Eastern Washington Regional Network consist of 44 individual sensor sites and 15 radio relay sites maintained by the Hanford Seismic Assessment Team. This includes three recently acquired Transportable Array stations located at Cold Creek, Didier Farms, and Phinney Hill. For the Hanford Seismic Network, ten local earthquakes were recorded during the first quarter of fiscal year 2009. All earthquakes were considered as “minor” with magnitudes (Mc) less than 1.0. Two earthquakes were located at shallow depths (less than 4 km), most likely in the Columbia River basalts; five earthquakes at intermediate depths (between 4 and 9 km), most likely in the sub-basalt sediments); and three earthquakes were located at depths greater than 9 km, within the basement. Geographically, four earthquakes occurred in known swarm areas and six earthquakes were classified as random events.

  16. PROJECT HANFORD MANAGEMENT CONTRACT (PHMC) PERFORMANCE REPORT 05/2004 (WWW.HANFORD.GOV/EMPR.INDEX.CFM)

    International Nuclear Information System (INIS)

    PIELSTICK, R.M.

    2004-01-01

    This report is the monthly performance summary of the Central Plateau Contractors. FH work scope responsibilities are described, and other contractor/RL-managed work is excluded. Section A, Overview, provides a summary of the cost, schedule, and technical performance described in this report. It summarizes performance for the period covered, highlights areas worthy of management attention, and provides key performance activities as extracted from the contractor baseline. Subsequent sections of this report provide detailed performance data relative to contract sections (e.g., Project Hanford Cleanup Work Summary, Waste and Spent Nuclear Fuel Management Operations, Infrastructure and Hanford Site Services, and other Work Scope). All information is as of the end of May 2004 unless otherwise noted

  17. First Quarter Hanford Seismic Report for Fiscal Year 1999

    Energy Technology Data Exchange (ETDEWEB)

    DC Hartshorn; SP Reidel; AC Rohay

    1999-05-26

    Hanford Seismic Monitoring provides an uninterrupted collection of high-quality raw and processed seismic data from the Hanford Seismic Network (HSN) for the U.S. Department of Energy and its contractors. They also locate and identify sources of seismic activity and monitors changes in the historical pattern of seismic activity at the Hanford Site. The data are compiled, archived, and published for use by the Hanford Site for waste management Natural Phenomena Hazards assessments, and engineering design and construction. In addition, the seismic monitoring organization works with the Hanford Site Emergency Services Organization to provide assistance in the event of a significant earthquake on the Hanford Site. The HSN and the Eastern Washington Regional Network (EWRN) consists of 42 individual sensor sites and 15 radio relay sites maintained by the Hanford Seismic Monitoring staff. The operational rate for the first quarter of FY99 for stations in the HSN was 99.8%. There were 121 triggers during the first quarter of fiscal year 1999. Fourteen triggers were local earthquakes; seven (50%) were in the Columbia River Basalt Group, no earthquakes occurred in the pre-basalt sediments, and seven (50%) were in the crystalline basement. One earthquake (7%) occurred near or along the Horn Rapids anticline, seven earthquakes (50%) occurred in a known swarm area, and six earthquakes (43%) were random occurrences. No earthquakes triggered the Hanford Strong Motion Accelerometer during the first quarter of FY99.

  18. RCRA permitting strategies for the development of innovative technologies: Lessons from Hanford

    International Nuclear Information System (INIS)

    Gajewski, S.W.; Donaghue, J.F.

    1994-01-01

    The Hanford Site restoration is the largest waste cleanup operation in history. The Hanford plutonium production mission generated two-thirds of all the nuclear waste, by volume, in the Department of Energy (DOE) Complex. Cleanup challenges include not only large stored volumes of radioactive, hazardous, and mixed waste, but contaminated soil and groundwater and scores of major structures slated for decontamination, decommissioning, and demolition. DOE and its contractors will need to invent the technology required to do the job on a timetable driven by negotiated milestones, public concerns, and budgetary constraints. This paper will discuss the effort at Hanford to develop an integrated, streamlined strategy for compliance with the Resource Conservation and Recovery Act (RCRA) and the Comprehensive Environmental Response, Compensation and Liability Act (CERCLA) in the conduct of research, development, and demonstration (RD ampersand D) of innovative cleanup technologies. The aspects that will be discussed include the following: the genesis of the RD ampersand D permitting challenge at Hanford; permitting options in the existing regulatory framework; regulatory options that offered the best fit for Hanford RD ampersand D activities, and the problems associated with them; and conclusions and recommendations made to regulatory bodies

  19. Annual Hanford Site Environmental Permitting status report

    International Nuclear Information System (INIS)

    SONNICHSEN, J.C.

    1999-01-01

    The information contained in, and/or referenced in, this Annual Hanford Site Environmental Permitting Status Report addresses Permit Condition II.W (Other Permits and/or Approvals) of the Dangerous Waste Portion of the Resource Conservation and Recovery Act Permit for the Treatment, Storage, and Disposal of Dangerous Waste, issued by the Washington State Department of Ecology (WA7890008967). Condition II.W specifies that the Permittees are responsible for obtaining all other applicable federal, state, and local permits authorizing the development and operation of the Hanford Facility. Condition II.W further specifies that the Permittees are to use their best efforts to obtain such permits. For the purposes of this Permit Condition, ''best efforts'' mean submittal of documentation and/or approval(s) in accordance with schedules specified in applicable regulations, or as determined through negotiations with the applicable regulatory agencies

  20. Plans and Progress on Hanford MLLW Treatment and Disposal

    International Nuclear Information System (INIS)

    McDonald, K. M.; Blackford, L. T.; Nester, D. E.; Connolly, R. R.; McKenney, D. E.; Moy, S. K.

    2003-01-01

    Mixed low-level waste (MLLW) contains both low-level radioactive materials and low-level hazardous chemicals. The hazardous component of mixed waste has characteristics identified by any or all of the following statutes: the Resource Conservation and Recovery Act of 1976 (RCRA), as amended; the Toxic Substances Control Act of 1976; and Washington State dangerous waste regulations. The Fluor Hanford Waste Management Project (WMP) is responsible for storing, treating, and disposing of solid MLLW, which includes organic and inorganic solids, organics and inorganic lab packs, debris, lead, mercury, long-length equipment, spent melters, and remote-handled (RH) and oversized MLLW. Hanford has 7,000 cubic meters, or about 25%, of the MLLW in storage at U.S. Department of Energy (DOE) sites. Hanford plans to receive 57,000 cubic meters from on-site generators, or about 50% of DOE's newly generated MLLW. In addition, the Hanford Environment Restoration Program and off-site generators having approved Federal Facility Consent Agreement site treatment plans will most likely send 200 cubic meters of waste to be treated and returned to the generators. Volumes of off-site waste receipts will be affected when the MLLW Record of Decision is issued as part of the process for the Hanford Site Solid Waste Environmental Impact Statement (EIS). The WMP objective relative to MLLW is to treat and dispose of ∼8000 cubic meters of existing inventory and newly-generated waste by September 30, 2006

  1. Annual Hanford Site environmental permitting status report

    International Nuclear Information System (INIS)

    Sonnichsen, J.C.

    1998-01-01

    The information contained and/or referenced in this Annual Hanford Site Environmental Permitting Status Report (Status Report) addresses the State Environmental Policy Act (SEPA) of 1971 and Condition II.W. of the Resource Conservation and Recovery Act (RCRA) of 1976 Permit, Dangerous Waste Portion (DW Portion). Condition II.W. of the RCRA Permit specifies the Permittees are responsible for all other applicable federal, state, and local permits for the development and operation of the Hanford Facility. Condition II.W. of the RCRA Permit specifies that the Permittees are to use their best efforts to obtain such permits. For the purposes of permit condition, 'best efforts' means submittal of documentation and/or approval(s) in accordance with schedules specified in applicable regulations, or as determined through negotiations with the applicable regulatory agencies. This Status Report includes information on all existing and anticipated environmental permitting. Environmental permitting required by RCRA, the Hazardous and Solid Waste Amendments (HSWA) of 1984, and non-RCRA permitting (solid waste handling, Clean Air Act Amendments of 1990, Clean Water Act Amendments of 1987, Washington State waste discharge, and onsite sewage system) is addressed. Information on RCRA and non-RCRA is current as of July 31, 1998. For the purposes of RCRA and the State of Washington Hazardous Waste Management Act of 1976 [as administered through the Dangerous Waste Regulations, Washington Active Code (WAC) 173-303], the Hanford Facility is considered a single facility. As such, the Hanford Facility has been issued one US Environmental Protection Agency (EPA)/State Identification Number (WA7890008967). This EPA/State identification number encompasses over 60 treatment, storage, and/or disposal (TSD) units. The Washington State Department of Ecology (Ecology) has been delegated authority by the EPA to administer the RCRA, including mixed waste authority. The RCRA permitting approach for

  2. Third Quarter Hanford Seismic Report for Fiscal Year 2000

    Energy Technology Data Exchange (ETDEWEB)

    DC Hartshorn; SP Reidel; AC Rohay

    2000-09-01

    Hanford Seismic Monitoring provides an uninterrupted collection of high-quality raw and processed seismic data from the Hanford Seismic Network (HSN) for the U.S. Department of Energy and its con-tractors. Hanford Seismic Monitoring also locates and identifies sources of seismic activity and monitors changes in the historical pattern of seismic activity at the Hanford Site. The data are compiled, archived, and published for use by the Hanford Site for waste management, Natural Phenomena Hazards assessments, and engineering design and construction. In addition, the seismic monitoring organization works with the Hanford Site Emergency Services Organization to provide assistance in the event of a significant earthquake on the Hanford Site. The HSN and the Eastern Washington Regional Network (E WRN) consist of 42 individual sensor sites and 15 radio relay sites maintained by the Hanford Seismic Monitoring staff. The HSN uses 21 sites and the EWRN uses 36 sites; both networks share 16 sites. The networks have 46 combined data channels because Gable Butte and Frenchman Hills East are three-component sites. The reconfiguration of the telemetry and recording systems was completed during the first quarter. All leased telephone lines have been eliminated and radio telemetry is now used exclusively. For the HSN, there were 818 triggers on two parallel detection and recording systems during the third quarter of fiscal year (FY) 2000. Thirteen seismic events were located by the Hanford Seismic Network within the reporting region of 46-47{degree} N latitude and 119-120{degree} W longitude; 7 were earthquakes in the Columbia River Basalt Group, 1 was an earthquake in the pre-basalt sediments, and 5 were earthquakes in the crystalline basement. Three earthquakes occurred in known swarm areas, and 10 earthquakes were random occurrences. No earthquakes triggered the Hanford Strong Motion Accelerometers during the third quarter of FY 2000.

  3. First Quarter Hanford Seismic Report for Fiscal Year 2008

    Energy Technology Data Exchange (ETDEWEB)

    Rohay, Alan C.; Sweeney, Mark D.; Hartshorn, Donald C.; Clayton, Ray E.; Devary, Joseph L.

    2008-03-21

    The Hanford Seismic Assessment Program (HSAP) provides an uninterrupted collection of high-quality raw and processed seismic data from the Hanford Seismic Network for the U.S. Department of Energy and its contractors. The Hanford Seismic Assessment Team locates and identifies sources of seismic activity and monitors changes in the historical pattern of seismic activity at the Hanford Site. The data are compiled, archived, and published for use by the Hanford Site for waste management, natural phenomena hazards assessments, and engineering design and construction. In addition, the seismic monitoring organization works with the Hanford Site Emergency Services Organization to provide assistance in the event of a significant earthquake on the Hanford Site. The Hanford Seismic Network and the Eastern Washington Regional Network consist of 41 individual sensor sites and 15 radio relay sites maintained by the Hanford Seismic Assessment Team. For the Hanford Seismic Network, forty-four local earthquakes were recorded during the first quarter of fiscal year 2008. A total of thirty-one micro earthquakes were recorded within the Rattlesnake Mountain swarm area at depths in the 5-8 km range, most likely within the pre-basalt sediments. The largest event recorded by the network during the first quarter (November 25, 2007 - magnitude 1.5 Mc) was located within this swarm area at a depth of 4.3 km. With regard to the depth distribution, three earthquakes occurred at shallow depths (less than 4 km, most likely in the Columbia River basalts), thirty-six earthquakes at intermediate depths (between 4 and 9 km, most likely in the pre-basalt sediments), and five earthquakes were located at depths greater than 9 km, within the crystalline basement. Geographically, thirty-eight earthquakes occurred in swarm areas and six earth¬quakes were classified as random events.

  4. Hanford Quarter Seismic Report - 98C Seismicity On and Near the Hanford Site, Pasco Basin, Washington: April 1, 1998 Through June 30, 1998

    Energy Technology Data Exchange (ETDEWEB)

    DC Hartshorn, SP Reidel, AC Rohay

    1998-10-23

    Hanford Seismic Monitoring provides an uninterrupted collection of high-quality raw and processed seismic data from the Hanford Seismic Network (HSN) for the U.S. Department of Energy and its contractors. The staff also locates aud identifies sources of seismic activity and monitors changes in the hi~orical pattern of seismic activity at the Hanford Site. The data are. compiled archived, and published for use by the Hanford Site for waste management Natural Phenomena Hazards assessments, and engineering design and construction. In addition, the seismic monitoring organization works with the Hanford Site Emergency Services Organization to provide assistance in the event of zin earthquake on the Hanford Site. The HSN and Ihe Eastern Washington Regional Network (EN/RN) consist-of 42 individual sensor sites and 15 radio relay sites maintained by the Hanford Seismic Monitoring staff. The operational rate for the third quarter of FY 1998 for stations in the HSN was 99.99%. The operational rate for the third quarter of FY 1998 for stations of the EWRN was 99.95%. For the third quarter of FY 1998, the acquisition computer triggered 133 times. Of these triggers 11 were local earthquakes: 5 (45Yo) in the Columbia River Basalt Group, 2(1 8%) in the pre-basalt sediments, and 4 (36%) in the crystalline basement. The geologic and tectonic environments where these earthquakes occurred are discussed in this report.

  5. Statistical evaluations of current sampling procedures and incomplete core recovery

    International Nuclear Information System (INIS)

    Heasler, P.G.; Jensen, L.

    1994-03-01

    This document develops two formulas that describe the effects of incomplete recovery on core sampling results for the Hanford waste tanks. The formulas evaluate incomplete core recovery from a worst-case (i.e.,biased) and best-case (i.e., unbiased) perspective. A core sampler is unbiased if the sample material recovered is a random sample of the material in the tank, while any sampler that preferentially recovers a particular type of waste over others is a biased sampler. There is strong evidence to indicate that the push-mode sampler presently used at the Hanford site is a biased one. The formulas presented here show the effects of incomplete core recovery on the accuracy of composition measurements, as functions of the vertical variability in the waste. These equations are evaluated using vertical variability estimates from previously sampled tanks (B110, U110, C109). Assuming that the values of vertical variability used in this study adequately describes the Hanford tank farm, one can use the formulas to compute the effect of incomplete recovery on the accuracy of an average constituent estimate. To determine acceptable recovery limits, we have assumed that the relative error of such an estimate should be no more than 20%

  6. An Integrated Recovery-oriented Model (IRM) for mental health services: evolution and challenges.

    Science.gov (United States)

    Frost, Barry G; Tirupati, Srinivasan; Johnston, Suzanne; Turrell, Megan; Lewin, Terry J; Sly, Ketrina A; Conrad, Agatha M

    2017-01-17

    Over past decades, improvements in longer-term clinical and personal outcomes for individuals experiencing serious mental illness (SMI) have been moderate, although recovery has clearly been shown to be possible. Recovery experiences are inherently personal, and recovery can be complex and non-linear; however, there are a broad range of potential recovery contexts and contributors, both non-professional and professional. Ongoing refinement of recovery-oriented models for mental health (MH) services needs to be fostered. This descriptive paper outlines a service-wide Integrated Recovery-oriented Model (IRM) for MH services, designed to enhance personally valued health, wellbeing and social inclusion outcomes by increasing access to evidenced-based psychosocial interventions (EBIs) within a service context that supports recovery as both a process and an outcome. Evolution of the IRM is characterised as a series of five broad challenges, which draw together: relevant recovery perspectives; overall service delivery frameworks; psychiatric and psychosocial rehabilitation approaches and literature; our own clinical and service delivery experience; and implementation, evaluation and review strategies. The model revolves around the person's changing recovery needs, focusing on underlying processes and the service frameworks to support and reinforce hope as a primary catalyst for symptomatic and functional recovery. Within the IRM, clinical rehabilitation (CR) practices, processes and partnerships facilitate access to psychosocial EBIs to promote hope, recovery, self-agency and social inclusion. Core IRM components are detailed (remediation of functioning; collaborative restoration of skills and competencies; and active community reconnection), together with associated phases, processes, evaluation strategies, and an illustrative IRM scenario. The achievement of these goals requires ongoing collaboration with community organisations. Improved outcomes are achievable for

  7. First Quarter Hanford Seismic Report for Fiscal Year 2001

    Energy Technology Data Exchange (ETDEWEB)

    Hartshorn, Donald C.; Reidel, Stephen P.; Rohay, Alan C.; Valenta, Michelle M.

    2001-02-27

    Hanford Seismic Monitoring provides an uninterrupted collection of high-quality raw and processed seismic data from the Hanford Seismic Network (HSN) for the U.S. Department of Energy and its contractors. Hanford Seismic Monitoring also locates and identifies sources of seismic activity and monitors changes in the historical pattern of seismic activity at the Hanford Site. The data are compiled, archived, and published for use by the Hanford Site for waste management, Natural Phenomena Hazards assessments, and engineering design and construction. In addition, the seismic monitoring organization works with the Hanford Site Emergency Services Organization to provide assistance in the event of a significant earthquake on the Hanford Site. The HSN and the Eastern Washington Regional Network (EWRN) consist of 41 individual sensor sites and 15 radio relay sites maintained by the Hanford Seismic Monitoring staff. For the HSN, there were 477 triggers during the first quarter of fiscal year (FY) 2001 on the data acquisition system. Of these triggers, 176 were earthquakes. Forty-five earthquakes were located in the HSN area; 1 earthquake occurred in the Columbia River Basalt Group, 43 were earthquakes in the pre-basalt sediments, and 1 was earthquakes in the crystalline basement. Geographically, 44 earthquakes occurred in swarm areas, 1 earthquake was on a major structure, and no earthquakes were classified as random occurrences. The Horse Heaven Hills earthquake swarm area recorded all but one event during the first quarter of FY 2001. The peak of the activity occurred over December 12th, 13th, and 14th when 35 events occurred. No earthquakes triggered the Hanford Strong Motion Accelerometers during the first quarter of FY 2001.

  8. HANFORD SITE RIVER PROTECTION PROJECT (RPP) TANK FARM CLOSURE

    International Nuclear Information System (INIS)

    JARAYSI, M.N.; SMITH, Z.; QUINTERO, R.; BURANDT, M.B.; HEWITT, W.

    2006-01-01

    The U. S. Department of Energy, Office of River Protection and the CH2M HILL Hanford Group, Inc. are responsible for the operations, cleanup, and closure activities at the Hanford Tank Farms. There are 177 tanks overall in the tank farms, 149 single-shell tanks (see Figure 1), and 28 double-shell tanks (see Figure 2). The single-shell tanks were constructed 40 to 60 years ago and all have exceeded their design life. The single-shell tanks do not meet Resource Conservation and Recovery Act of 1976 [1] requirements. Accordingly, radioactive waste is being retrieved from the single-shell tanks and transferred to double-shell tanks for storage prior to treatment through vitrification and disposal. Following retrieval of as much waste as is technically possible from the single-shell tanks, the Office of River Protection plans to close the single-shell tanks in accordance with the Hanford Federal Facility Agreement and Consent Order [2] and the Atomic Energy Act of 1954 [3] requirements. The double-shell tanks will remain in operation through much of the cleanup mission until sufficient waste has been treated such that the Office of River Protection can commence closing the double-shell tanks. At the current time, however, the focus is on retrieving waste and closing the single-shell tanks. The single-shell tanks are being managed and will be closed in accordance with the pertinent requirements in: Resource Conservation and Recovery Act of 1976 and its Washington State-authorized Dangerous Waste Regulations [4], US DOE Order 435.1 Radioactive Waste Management [5], the National Environmental Policy Act of 1969 [6], and the Comprehensive Environmental Response, Compensation, and Liability Act of 1980 [7]. The Hanford Federal Facility Agreement and Consent Order, which is commonly referred to as the Tri-Party Agreement or TPA, was originally signed by Department of Energy, the State of Washington, and the U. S. Environmental Protection Agency in 1989. Meanwhile, the

  9. Annual Hanford Seismic Report for Fiscal Year 2008

    Energy Technology Data Exchange (ETDEWEB)

    Rohay, Alan C.; Sweeney, Mark D.; Hartshorn, Donald C.; Clayton, Ray E.; Devary, Joseph L.

    2008-12-29

    The Hanford Seismic Assessment Program (HSAP) provides an uninterrupted collection of high-quality raw and processed seismic data from the Hanford Seismic Network for the U.S. Department of Energy and its contractors. The HSAP is responsible for locating and identifying sources of seismic activity and monitoring changes in the historical pattern of seismic activity at the Hanford Site. The data are compiled, archived, and published for use by the Hanford Site for waste management, natural phenomena hazards assessments, and engineering design and construction. In addition, the HSAP works with the Hanford Site Emergency Services Organization to provide assistance in the event of a significant earthquake on the Hanford Site. The Hanford Seismic Network and the Eastern Washington Regional Network consist of 44 individual sensor sites and 15 radio relay sites maintained by the Hanford Seismic Assessment Team. During fiscal year 2008, the Hanford Seismic Network recorded 1431 triggers on the seismometer system, which included 112 seismic events in the southeast Washington area and an additional 422 regional and teleseismic events. There were 74 events determined to be local earthquakes relevant to the Hanford Site. The highest-magnitude event (3.7 Mc) occurred on May 18, 2008, and was located approximately 17 km east of Prosser at a depth of 20.5 km. With regard to the depth distribution, 13 earthquakes were located at shallow depths (less than 4 km, most likely in the Columbia River basalts), 45 earthquakes were located at intermediate depths (between 4 and 9 km, most likely in the pre-basalt sediments), and 16 earthquakes were located at depths greater than 9 km, within the crystalline basement. Geographically, 54 earthquakes were located in swarm areas and 20 earthquakes were classified as random events. The May 18 earthquake was the highest magnitude event recorded since 1975 in the vicinity of the Hanford Site (between 46 degrees and 47 degrees north latitude and

  10. Hanford Site Welding Program Successfully Providing A Single Site Function For Use By Multiple Contractors

    International Nuclear Information System (INIS)

    Cannell, G.R.

    2009-01-01

    The Department of Energy, Richland Operations (DOE-RL) recently restructured its Hanford work scope, awarding two new contracts over the past several months for a total of three contracts to manage the sites cleanup efforts. DOE-RL met with key contractor personnel prior to and during contract transition to ensure site welding activities had appropriate oversight and maintained code compliance. The transition also provided an opportunity to establish a single site-wide function that would provide welding and materials engineering services to the Hanford site contractors: CH2M HILL Plateau Remediation Company (CHPRC); Mission Support Alliance (MSA); Washington River Protection Solutions (WRPS); and Washington Closure Hanford (WCH). Over the years, multiple and separate welding programs (amongst the several contractors) existed at the Hanford site leading to inefficiencies resulting from duplication of administrative efforts, maintenance of welding procedures, welder performance certifications, etc. The new, single program eliminates these inefficiencies. The new program, co-managed by two of the sites' new contractors, the CHPRC ('owner' of the program and responsible for construction welding services) and the MSA (provides maintenance welding services), provides more than just the traditional construction and maintenance welding services. Also provided, are welding engineering, specialty welding development/qualification for the closure of radioactive materials containers and materials evaluation/failure analysis. The following describes the new Hanford site welding program.

  11. Data quality objectives for two risk assessments at Hanford

    International Nuclear Information System (INIS)

    Lane, N.K.; Clark, S.W.; Tranbarger, R.K.; Roeck, F.V.

    1996-01-01

    The opportunity for innovative thinking prevails at the US Department of Energy's Hanford Site in southeastern Washington state. Two projects, in particular, challenged risk assessment staff. They are: (1) a combined Comprehensive Environmental Response, Compensation, and Liability Act (CERCLA)/Resource Conservation and Recovery Act (RCRA) risk assessment, and (2) developing a risk assessment for a mixed-waste disposal facility. The combined CERCLA/RCRA risk assessment involved establishing data quality objectives (DQO) either to meet clean closure for a RCRA treatment, storage and/or disposal facility (TSD) or (if the former was not possible) to conform to goals established for industrial land use for Hanford Past-Practice Strategy (HPPS) sites. Radionuclide analysis was reduced by 60 percent through the DQO process

  12. QUEST Hanford Site Computer Users - What do they do?

    Energy Technology Data Exchange (ETDEWEB)

    WITHERSPOON, T.T.

    2000-03-02

    The Fluor Hanford Chief Information Office requested that a computer-user survey be conducted to determine the user's dependence on the computer and its importance to their ability to accomplish their work. Daily use trends and future needs of Hanford Site personal computer (PC) users was also to be defined. A primary objective was to use the data to determine how budgets should be focused toward providing those services that are truly needed by the users.

  13. Hanford contact-handled transuranic drum retrieval project planning document

    International Nuclear Information System (INIS)

    DEMITER, J.A.

    1998-01-01

    The Hanford Site is one of several US Department of Energy (DOE) sites throughout the US that has generated and stored transuranic (TRU) wastes. The wastes were primarily placed in 55-gallon drums, stacked in trenches, and covered with soil. In 1970, the Nuclear Regulatory Commission ordered that TRU wastes be segregated from other radioactive wastes and placed in retrievable storage until such time that the waste could be sent to a geologic repository and permanently disposed. Retrievable storage also defined container storage life by specifying that a container must be retrievable as a contamination-free container for 20 years. Hanford stored approximately 37,400 TRU containers in 20-year retrievable storage from 1970 to 1988. The Hanford TRU wastes placed in 20-year retrievable storage are considered disposed under existing Resource Conservation and Recovery Act (RCRA) regulations since they were placed in storage prior to September 1988. The majority of containers were 55-gallon drums, but 20-year retrievable storage includes several TRU wastes covered with soil in different storage methods

  14. Hanford Waste Vitrification Project overview and status

    International Nuclear Information System (INIS)

    Swenson, L.D.; Smets, J.L.

    1993-01-01

    The Hanford Waste Vitrification Project (HWVP) is being constructed at the US DOE's Hanford Site in Richland, WA. Engineering and design are being accomplished by Fluor Daniel Inc. in Irvine, CA. Technical input is furnished by Westinghouse Hanford Co. and construction management services by UE ampersand C-Catalytic Inc. The HWVP will immobilize high level nuclear waste in a glass matrix for eventual disposal in the federal repository. The HWVP consists of several structures, the major ones being the Vitrification Building, the Canister Storage Building, fan house, sand filter, waste hold tank, pump house, and administration and construction facilities. Construction started in April 1992 with the clearing and grubbing activities that prepared the site for fencing and construction preparation. Several design packages have been released for procurement activities. The most significant package release is for the Canister Storage Building, which will be the first major structure to be constructed

  15. Hanford quarterly seismic report - 97B seismicity on and near the Hanford Site, Pasco Basin, Washington, January 1, 1997--March 31, 1997

    Energy Technology Data Exchange (ETDEWEB)

    Hartshorn, D.C.; Reidel, S.P.

    1997-05-01

    Hanford Seismic Monitoring provides an uninterrupted collection of high-quality raw and processed seismic data from the Hanford Seismic Network (HSN) for the U.S. Department of Energy and contractors. The staff also locates and identifies sources of seismic activity and monitors changes in the historical pattern of seismic activity at the Hanford Site. The data are compiled, archived, and published for use by the Hanford Site for activities ranging from waste management, Natural Phenomena Hazards assessments, and engineering design and construction. In addition, the seismic monitoring organizations works with the Hanford Site Emergency Services Organization to provide assistance in the event of an earthquake on the Hanford Site. The HSN and the Eastern Washington Regional Network (EWRN) consist of 41 individual sensor sites and 15 radio relay sites maintained by the Seismic Monitoring staff. Most stations and five relay sites are solar powered. The operational rate for the second quarter of FY97 for stations in the HSN was 97.23% and for stations of the EWRN was 99.93%. For fiscal year (FY) 1997 second quarter (97B), the acquisition computer triggered two hundred and forth-eight times. Of these triggers three were local earthquakes: one in the pre-basalt sediments, and two in the crystalline basement. The geologic and tectonic environments are discussed in the report.

  16. Hanford quarterly seismic report - 97B seismicity on and near the Hanford Site, Pasco Basin, Washington, January 1, 1997 - March 31, 1997

    International Nuclear Information System (INIS)

    Hartshorn, D.C.; Reidel, S.P.

    1997-05-01

    Hanford Seismic Monitoring provides an uninterrupted collection of high-quality raw and processed seismic data from the Hanford Seismic Network (HSN) for the U.S. Department of Energy and contractors. The staff also locates and identifies sources of seismic activity and monitors changes in the historical pattern of seismic activity at the Hanford Site. The data are compiled, archived, and published for use by the Hanford Site for activities ranging from waste management, Natural Phenomena Hazards assessments, and engineering design and construction. In addition, the seismic monitoring organizations works with the Hanford Site Emergency Services Organization to provide assistance in the event of an earthquake on the Hanford Site. The HSN and the Eastern Washington Regional Network (EWRN) consist of 41 individual sensor sites and 15 radio relay sites maintained by the Seismic Monitoring staff. Most stations and five relay sites are solar powered. The operational rate for the second quarter of FY97 for stations in the HSN was 97.23% and for stations of the EWRN was 99.93%. For fiscal year (FY) 1997 second quarter (97B), the acquisition computer triggered two hundred and forth-eight times. Of these triggers three were local earthquakes: one in the pre-basalt sediments, and two in the crystalline basement. The geologic and tectonic environments are discussed in the report

  17. 1998 report on Hanford Site land disposal restrictions for mixed waste

    International Nuclear Information System (INIS)

    Black, D.G.

    1998-01-01

    This report was submitted to meet the requirements of Hanford Federal Facility Agreement and Consent Order (Tri-Party Agreement) Milestone M-26-01H. This milestone requires the preparation of an annual report that covers characterization, treatment, storage, minimization, and other aspects of managing land-disposal-restricted mixed waste at the Hanford Facility. The US Department of Energy, its predecessors, and contractors on the Hanford Facility were involved in the production and purification of nuclear defense materials from the early 1940s to the late 1980s. These production activities have generated large quantities of liquid and solid mixed waste. This waste is regulated under authority of both the Resource Conservation and Recovery Act of l976 and the Atomic Energy Act of 1954. This report covers only mixed waste. The Washington State Department of Ecology, US Environmental Protection Agency, and US Department of Energy have entered into the Tri-Party Agreement to bring the Hanford Facility operations into compliance with dangerous waste regulations. The Tri-Party Agreement required development of the original land disposal restrictions (LDR) plan and its annual updates to comply with LDR requirements for mixed waste. This report is the eighth update of the plan first issued in 1990. The Tri-Party Agreement requires and the baseline plan and annual update reports provide the following information: (1) Waste Characterization Information -- Provides information about characterizing each LDR mixed waste stream. The sampling and analysis methods and protocols, past characterization results, and, where available, a schedule for providing the characterization information are discussed. (2) Storage Data -- Identifies and describes the mixed waste on the Hanford Facility. Storage data include the Resource Conservation and Recovery Act of 1976 dangerous waste codes, generator process knowledge needed to identify the waste and to make LDR determinations, quantities

  18. 1998 report on Hanford Site land disposal restrictions for mixed waste

    Energy Technology Data Exchange (ETDEWEB)

    Black, D.G.

    1998-04-10

    This report was submitted to meet the requirements of Hanford Federal Facility Agreement and Consent Order (Tri-Party Agreement) Milestone M-26-01H. This milestone requires the preparation of an annual report that covers characterization, treatment, storage, minimization, and other aspects of managing land-disposal-restricted mixed waste at the Hanford Facility. The US Department of Energy, its predecessors, and contractors on the Hanford Facility were involved in the production and purification of nuclear defense materials from the early 1940s to the late 1980s. These production activities have generated large quantities of liquid and solid mixed waste. This waste is regulated under authority of both the Resource Conservation and Recovery Act of l976 and the Atomic Energy Act of 1954. This report covers only mixed waste. The Washington State Department of Ecology, US Environmental Protection Agency, and US Department of Energy have entered into the Tri-Party Agreement to bring the Hanford Facility operations into compliance with dangerous waste regulations. The Tri-Party Agreement required development of the original land disposal restrictions (LDR) plan and its annual updates to comply with LDR requirements for mixed waste. This report is the eighth update of the plan first issued in 1990. The Tri-Party Agreement requires and the baseline plan and annual update reports provide the following information: (1) Waste Characterization Information -- Provides information about characterizing each LDR mixed waste stream. The sampling and analysis methods and protocols, past characterization results, and, where available, a schedule for providing the characterization information are discussed. (2) Storage Data -- Identifies and describes the mixed waste on the Hanford Facility. Storage data include the Resource Conservation and Recovery Act of 1976 dangerous waste codes, generator process knowledge needed to identify the waste and to make LDR determinations, quantities

  19. A Emprical Investigation on Service Failure and Recovery at Retailing Bank in Vietnam

    Directory of Open Access Journals (Sweden)

    Tu Van Binh

    2013-06-01

    Full Text Available To identify factors affecting satisfaction with service recovery of banking sector and overall satisfaction, together with the effect of customersatisfaction on repurchase intent and word-of-mouth intent in the banking in Vietnam, a survey is conducted on 215 customers.Those respondents, who are buying services from the bank, namely Vietnamese Local Bank (VLB, have experienced in service failure and service recovery in their transaction with VLB, and lived in Ho Chi Minh City. Structural equation model (SEM is employed to estimate the theoretical model and to test hypotheses. The findings of the study showed that distributive justice positively impact customer satisfaction with service recovery, and overall satisfaction. Satisfaction with recovery has a strong impact on overall satisfaction. Both satisfaction with recovery and overall satisfaction disclose a positive influence on repurchase intent, and only satisfaction with recovery positively affecting word-of-mouth intent.

  20. Co-production of the Service Recovery

    DEFF Research Database (Denmark)

    Sørensen, Jannick Kirk

    2015-01-01

    In this paper we apply Dourish’ (2001) conceptual framework of embodied interaction on a ICT-centric service encounter, namely the use of the online self-service system for reporting of tax and tax reduction claims offered by the Danish tax authority. An expected short and straight-forward servic...... and the service recovery process, thereby informing the innovation and design of ICT-centric service encounters.......In this paper we apply Dourish’ (2001) conceptual framework of embodied interaction on a ICT-centric service encounter, namely the use of the online self-service system for reporting of tax and tax reduction claims offered by the Danish tax authority. An expected short and straight-forward service...... encounter developed in this case into to a two weeks long service journey involving several human and computer actors as the reason for the service failure (represented by a blank pop-up window instead of the expected online form) could not be found. The case, which is seen as paradigmatic is used to test...

  1. Electrical resistivity tomography at the DOE Hanford site

    International Nuclear Information System (INIS)

    Narbutovskih, S.M.; Halter, T.D.; Sweeney, M.D.; Daily, W.; Ramirez, A.L.

    1996-01-01

    Recent work at the DOE Hanford site has established the potential of applying Electrical Resistivity Tomography (ERT) for early leak detection under hazardous waste storage facilities. Several studies have been concluded to test the capabilities and limitations of ERT for two different applications. First, field experiments have been conducted to determine the utility of ERT to detect and map leaks from underground storage tanks during waste removal processes. Second, the use of ERT for long term vadose zone monitoring has been tested under different field conditions of depth, installation design, acquisition mode/equipment and infiltration chemistry. This work involves transferring the technology from Lawrence Livermore National Laboratory (LLNL) to the Resource Conservation and Recovery Act (RCRA) program at the DOE Hanford Site. This paper covers field training studies relevant to the second application for long term vadose zone monitoring

  2. Second Quarter Hanford Seismic Report for Fiscal Year 2000

    International Nuclear Information System (INIS)

    Hartshorn, D.C.; Reidel, S.P.; Rohay, A.C.

    2000-01-01

    Hanford Seismic Monitoring provides an uninterrupted collection of high-quality raw and processed seismic data from the Hanford Seismic Network (HSN) for the US Department of Energy and its contractors. Hanford Seismic Monitoring also locates and identifies sources of seismic activity and monitors changes in the historical pattern of seismic activity at the Hanford Site. The data are compiled, archived, and published for use by the Hanford Site for waste management, Natural Phenomena Hazards assessments, and engineering design and construction. In addition, the seismic monitoring organization works with the Hanford Site Emergency Services Organization to provide assistance in the event of a significant earthquake on the Hanford Site. The HSN and the Eastern Washington Regional Network (EWRN) consist of 42 individual sensor sites and 15 radio relay sites maintained by the Hanford Seismic Monitoring staff. The HSN uses 21 sites and the EWRN uses 36 sites; both networks share 16 sites. The networks have 46 combined data channels because Gable Butte and Frenchman Hills East are three-component sites. The reconfiguration of the telemetry and recording systems was completed during the first quarter. All leased telephone lines have been eliminated and radio telemetry is now used exclusively. For the HSN, there were 506 triggers on two parallel detection and recording systems during the second quarter of fiscal year (FY) 2000. Twenty-seven seismic events were located by the Hanford Seismic Network within the reporting region of 46--47degree N latitude and 119--120degree W longitude; 12 were earthquakes in the Columbia River Basalt Group, 2 were earthquakes in the pre-basalt sediments, 9 were earthquakes in the crystalline basement, and 5 were quarry blasts. Three earthquakes appear to be related to geologic structures, eleven earthquakes occurred in known swarm areas, and seven earthquakes were random occurrences. No earthquakes triggered the Hanford Strong Motion

  3. Second Quarter Hanford Seismic Report for Fiscal Year 2000

    Energy Technology Data Exchange (ETDEWEB)

    DC Hartshorn; SP Reidel; AC Rohay

    2000-07-17

    Hanford Seismic Monitoring provides an uninterrupted collection of high-quality raw and processed seismic data from the Hanford Seismic Network (HSN) for the US Department of Energy and its contractors. Hanford Seismic Monitoring also locates and identifies sources of seismic activity and monitors changes in the historical pattern of seismic activity at the Hanford Site. The data are compiled, archived, and published for use by the Hanford Site for waste management, Natural Phenomena Hazards assessments, and engineering design and construction. In addition, the seismic monitoring organization works with the Hanford Site Emergency Services Organization to provide assistance in the event of a significant earthquake on the Hanford Site. The HSN and the Eastern Washington Regional Network (EWRN) consist of 42 individual sensor sites and 15 radio relay sites maintained by the Hanford Seismic Monitoring staff. The HSN uses 21 sites and the EWRN uses 36 sites; both networks share 16 sites. The networks have 46 combined data channels because Gable Butte and Frenchman Hills East are three-component sites. The reconfiguration of the telemetry and recording systems was completed during the first quarter. All leased telephone lines have been eliminated and radio telemetry is now used exclusively. For the HSN, there were 506 triggers on two parallel detection and recording systems during the second quarter of fiscal year (FY) 2000. Twenty-seven seismic events were located by the Hanford Seismic Network within the reporting region of 46--47{degree} N latitude and 119--120{degree} W longitude; 12 were earthquakes in the Columbia River Basalt Group, 2 were earthquakes in the pre-basalt sediments, 9 were earthquakes in the crystalline basement, and 5 were quarry blasts. Three earthquakes appear to be related to geologic structures, eleven earthquakes occurred in known swarm areas, and seven earthquakes were random occurrences. No earthquakes triggered the Hanford Strong Motion

  4. First quarter Hanford seismic report for fiscal year 2000

    Energy Technology Data Exchange (ETDEWEB)

    DC Hartshorn; SP Reidel; AC Rohay

    2000-02-23

    Hanford Seismic Monitoring provides an uninterrupted collection of high-quality raw and processed seismic data from the Hanford Seismic Network (HSN) for the US Department of Energy and its contractors. Hanford Seismic Monitoring also locates and identifies sources of seismic activity and monitors changes in the historical pattern of seismic activity at the Hanford Site. The data are compiled, archived, and published for use by the Hanford Site for waste management, Natural Phenomena Hazards assessments, and engineering design and construction. In addition, the seismic monitoring organization works with the Hanford Site Emergency Services Organization to provide assistance in the event of a significant earthquake on the Hanford Site. The HSN and the Eastern Washington Regional Network (EWRN) consist of 42 individual sensor sites and 15 radio relay sites maintained by the Hanford Seismic Monitoring staff. The HSN uses 21 sites and the EW uses 36 sites; both networks share 16 sites. The networks have 46 combined data channels because Gable Butte and Frenchman Hills East are three-component sites. The reconfiguration of the telemetry and recording systems was completed during the first quarter. All leased telephone lines have been eliminated and radio telemetry is now used exclusively. For the HSN, there were 311 triggers on two parallel detection and recording systems during the first quarter of fiscal year (FY) 2000. Twelve seismic events were located by the Hanford Seismic Network within the reporting region of 46--47{degree}N latitude and 119--120{degree}W longitude; 2 were earthquakes in the Columbia River Basalt Group, 3 were earthquakes in the pre-basalt sediments, 9 were earthquakes in the crystalline basement, and 1 was a quarry blast. Two earthquakes appear to be related to a major geologic structure, no earthquakes occurred in known swarm areas, and 9 earthquakes were random occurrences. No earthquakes triggered the Hanford Strong Motion Accelerometers

  5. Promoting recovery: service user and staff perceptions of resilience provided by a new Early Intervention in Psychosis service.

    Science.gov (United States)

    Morton, Adrian; Fairhurst, Alicia; Ryan, Rebecca

    2010-02-01

    The principles and practice of recovery are guiding many changes in mental health service provision. As a new Early Intervention in Psychosis (EIP) service, we were interested in finding out if both staff and users perceive the service as promoting resilience and in turn, recovery. A naturalistic sample of service users and staff completed the Organizational Climate questionnaire to assess the degree to which the service promotes resilience in overcoming a first episode psychosis. The results indicated that both staff and service users similarly perceive the service as positively supporting resilience. The one exception was the staff rated the 'available resources to meet people's needs' as less than service users. The positive rating of resilience indicated that the service is working in a manner consistent with a recovery orientation. The results will act as a benchmark to compare with both other EIP services and future performance.

  6. Progress on Footprint Reduction at the Hanford Site - 12406

    Energy Technology Data Exchange (ETDEWEB)

    McKenney, Dale E. [CH2M HILL, Plateau Remediation Company, Richland, Washington 99352 (United States); Seeley, Paul [Cenibark International, Inc., Richland, Washington 99352 (United States); Farabee, Al [U.S. Department of Energy, Richland Operations Office, Richland, Washington 99352 (United States)

    2012-07-01

    The Department of Energy (DOE) Office of Environmental Management (EM) continues to reduce the footprint of legacy sites throughout the EM complex. Footprint reduction is being accomplished by focusing cleanup activities on decontamination and demolition of excess contaminated facilities, soil and groundwater remediation, and solid waste disposition. All of these initiatives are being accomplished with established technologies in proven regulatory frameworks. Ultimately, completion of these environmental cleanup activities will reduce the monitoring and maintenance costs associated with managing large federal facilities, allowing EM to place more focus on other high priority cleanup efforts and facilitate a successful transition to land-term stewardship of these sites. Through the American Recovery and Reinvestment Act (ARRA) investment, the Department's cleanup footprint has been reduced by 45 percent to date, from 2411 km{sup 2} (931 mi{sup 2}) to 1336 km{sup 2} (516 mi{sup 2}s). With this significant progress on footprint reduction, the Department is on track towards their goal to reduce its overall footprint by approximately 90 percent by 2015. In addition, some areas cleaned up may become available for alternate uses (i.e. recreation, conservation, preservation, industrialization or development). Much of the work to reduce the complex's footprint occurred at the Savannah River Site in South Carolina and the Hanford Site in Washington, but cleanup continues across the complex. Footprint reduction is progressing well at the Hanford Site, supported predominantly through ARRA investment. To date, 994 km{sup 2} (384 mi{sup 2}) (65%) of footprint reduction have been achieved at Hanford, with a goal to achieve a 90% reduction by Fiscal Year 2015. The DOE EM and DOE Richland Operations Office, continue to make great progress to reduce the legacy footprint of the Hanford Site. Footprint reduction is being accomplished by focusing cleanup activities on

  7. What Factors Influence Employee Service Recovery Performance and What Are the Consequences in Health Care?

    Science.gov (United States)

    Nadiri, Halil; Tanova, Cem

    2016-01-01

    We analyzed the extent to which the service recovery performance of frontline employees in private health care institutions is influenced by employee perceptions of manager attitudes toward service quality, workplace support, and manager fairness and organizational commitment. We also examined the relationship of service recovery performance to employee job satisfaction and turnover intentions. Partial least square path modeling of data from 178 frontline employees in private health care institutions in North Cyprus was utilized. Although empowerment and role clarity were positively related to service recovery performance, perceived managerial attitudes toward hospital customer service, teamwork, and customer service-oriented training as indicators of workplace support were not related to frontline employees' service recovery performance. Organizational justice was related to affective commitment, which in turn was related to service recovery performance. Although service recovery performance was not related to employee turnover intentions, it was related to job satisfaction. Managerial implications of these study findings are presented in the light of the cognitive evaluation theory. Health services differ from other service organizations in the way that intrinsic and extrinsic rewards influence the service recovery efforts of frontline employees. To ensure high quality services, managers should focus on intrinsic rewards, empower and give more autonomy to staff.

  8. Hanford Facility Resource Conservation and Recovery Act Permit General Inspection Plan

    International Nuclear Information System (INIS)

    Beagles, D.S.

    1995-02-01

    This inspection plan describes the activities that shall be conducted for a general inspection of the Hanford Facility. RCRA includes a requirement that general facility inspections be conducted of the 100, 200 East, 200 West, 300, 400, and 1100 areas and the banks of the Columbia River. This plan meets the RCRA requirements and also provides for scheduling of inspections and defines general and specific items to be noted during the inspections

  9. Recovery in Borderline Personality Disorder (BPD: a qualitative study of service users' perspectives.

    Directory of Open Access Journals (Sweden)

    Christina Katsakou

    Full Text Available Symptom improvement in Borderline Personality Disorder (BPD is more common than previously hypothesised. However, it remains unclear whether it reflects service users' personal goals of recovery. The present study aimed to explore what service users with BPD view as recovery.48 service users were recruited from secondary mental health services and their views on their personal goals and the meaning of recovery were explored in in-depth semi-structured interviews. The study drew on grounded theory and thematic analysis.Service users believed that recovery involved developing self-acceptance and self-confidence, gaining control over emotions, improving relationships, employment, and making progress in symptoms like suicidality and self-harming. They felt that psychotherapies for BPD often had an extreme focus on specific areas, like self-harming or relationships, and that some of their goals were neglected. Although full recovery was seen as a distant goal, interviewees felt that they could learn how to deal with their problems in more effective ways and make meaningful progress in their lives.Specialist therapies for BPD explicitly address some of the recovery goals that are important to service users, whereas other goals are only indirectly or poorly addressed. Professionals might need to work with service users towards devising comprehensive individualised case formulations, including all treatment targets that are important to service users, their priorities, and long-term plans on how their targets might be met and which services might be involved.

  10. Hanford quarterly seismic report - 97C seismicity on and near the Hanford Site, Pasco Basin, Washington. Quarterly report, April 1, 1997--June 30, 1997

    Energy Technology Data Exchange (ETDEWEB)

    Hartshorn, D.C.; Reidel, S.P.; Rohay, A.C.

    1997-08-01

    Hanford Seismic Monitoring provides an uninterrupted collection of high-quality raw and processed seismic data from the Hanford Seismic Network (HSN) for the U.S. Department of Energy and contractors. The staff also locates and identifies sources of seismic activity and monitors changes in the historical pattern of seismic activity at the Hanford Site. The data are compiled, archived, and published for use by the Hanford Site for activities ranging from waste management, Natural Phenomena Hazards assessments, and engineering design and construction. In addition, the seismic monitoring organization works with the Hanford Site Emergency Services Organization to provide assistance in the event of an earthquake on the Hanford Site. The HSN and the Eastern Washington Regional Network (EWRN) consist of 41 individual sensor sites and 15 radio relay sites maintained by the Seismic Monitoring staff. Most stations and five relay sites are solar powered. The operational rate for the second quarter of FY97 for stations in the HSN was 100% and for stations of the EWRN was 99.99%. For fiscal year (FY) 1997 third quarter (97C), the acquisition computer triggered 183. Of these triggers twenty one were local earthquakes: sixteen in the Columbus River Basalt Group, one in the pre-basalt sediments, and four in the crystalline basement. The geologic and tectonic environments are discussed in the report.

  11. Hanford wells

    International Nuclear Information System (INIS)

    Chamness, M.A.; Merz, J.K.

    1993-08-01

    Records describing wells located on or near the Hanford Site have been maintained by Pacific Northwest Laboratory and the operating contractor, Westinghouse Hanford Company. In support of the Ground-Water Surveillance Project, portions of the data contained in these records have been compiled into the following report, which is intended to be used by those needing a condensed, tabular summary of well location and basic construction information. The wells listed in this report were constructed over a period of time spanning almost 70 years. Data included in this report were retrieved from the Hanford Envirorunental Information System (HEIS) database and supplemented with information not yet entered into HEIS. While considerable effort has been made to obtain the most accurate and complete tabulations possible of the Hanford Site wells, omissions and errors may exist. This document does not include data on lithologic logs, ground-water analyses, or specific well completion details

  12. Hanford annual first quarter seismic report, fiscal year 1998: Seismicity on and near the Hanford Site, Pasco Basin, Washington

    Energy Technology Data Exchange (ETDEWEB)

    Hartshorn, D.C.; Reidel, S.P.; Rohay, A.C.

    1998-02-01

    Hanford Seismic Monitoring provides an uninterrupted collection of high-quality raw and processed seismic data from the Hanford Seismic Network (HSN) for the US Department of Energy and its contractors. The staff also locates and identifies sources of seismic activity and monitors changes in the historical pattern of seismic activity at the hanford Site. The data are compiled, archived, and published for use by the Hanford Site for waste management, Natural Phenomena Hazards assessments, and engineering design and construction. In addition, the seismic monitoring organization works with the Hanford Site Emergency Services Organization to provide assistance in the event of an earthquake on the Hanford Site. The HSN and the Eastern Washington Regional Network (EWRN) consist of 41 individual sensor sites and 15 radio relay sites maintained by the Hanford Seismic Monitoring staff. The operational rate for the first quarter of FY98 for stations in the HSN was 98.5%. The operational rate for the first quarter of FY98 for stations of the EWRN was 99.1%. For the first quarter of FY98, the acquisition computer triggered 184 times. Of these triggers 23 were local earthquakes: 7 in the Columbia River Basalt Group, and 16 in the crystalline basement. The geologic and tectonic environments where these earthquakes occurred are discussed in this report. The most significant earthquakes in this quarter were a series of six events which occurred in the Cold Creek depression (approximately 4 km SW of the 200 West Area), between November 6 and November 11, 1997. All events were deep (> 15 km) and were located in the crystalline basement. The first event was the largest, having a magnitude of 3.49 M{sub c}. Two events on November 9, 1997 had magnitudes of 2.81 and 2.95 M{sub c}, respectively. The other events had magnitudes between 0.7 and 1.2 M{sub c}.

  13. Hanford Site Development Plan

    International Nuclear Information System (INIS)

    Hathaway, H.B.; Daly, K.S.; Rinne, C.A.; Seiler, S.W.

    1993-05-01

    The Hanford Site Development Plan (HSDP) provides an overview of land use, infrastructure, and facility requirements to support US Department of Energy (DOE) programs at the Hanford Site. The HSDP's primary purpose is to inform senior managers and interested parties of development activities and issues that require a commitment of resources to support the Hanford Site. The HSDP provides an existing and future land use plan for the Hanford Site. The HSDP is updated annually in accordance with DOE Order 4320.1B, Site Development Planning, to reflect the mission and overall site development process. Further details about Hanford Site development are defined in individual area development plans

  14. Third Quarter Hanford Seismic Report for Fiscal Year 2008

    Energy Technology Data Exchange (ETDEWEB)

    Rohay, Alan C.; Sweeney, Mark D.; Hartshorn, Donald C.; Clayton, Ray E.; Devary, Joseph L.

    2008-09-01

    The Hanford Seismic Assessment Program (HSAP) provides an uninterrupted collection of high-quality raw and processed seismic data from the Hanford Seismic Network for the U.S. Department of Energy and its contractors. The Hanford Seismic Assessment Team locates and identifies sources of seismic activity and monitors changes in the historical pattern of seismic activity at the Hanford Site. The data are compiled, archived, and published for use by the Hanford Site for waste management, natural phenomena hazards assessments, and engineering design and construction. In addition, the seismic monitoring organization works with the Hanford Site Emergency Services Organization to provide assistance in the event of a significant earthquake on the Hanford Site. The Hanford Seismic Network and the Eastern Washington Regional Network consist of 44 individual sensor sites and 15 radio relay sites maintained by the Hanford Seismic Assessment Team. For the Hanford Seismic Network, fourteen local earthquakes were recorded during the third quarter of fiscal year 2008. The largest event recorded by the network during the third quarter (May 18, 2008 - magnitude 3.7 Mc) was located approximately 17 km east of Prosser at a depth of 20.5 km. With regard to the depth distribution, five earthquakes occurred at shallow depths (less than 4 km, most likely in the Columbia River basalts), six earthquakes at intermediate depths (between 4 and 9 km, most likely in the pre-basalt sediments), and three earthquakes were located at depths greater than 9 km, within the crystalline basement. Geographically, eight earthquakes occurred in swarm areas and six earthquakes were classified as random events. The largest event recorded by the network during the third quarter occurred on May 18 (magnitude 3.7 Mc) and was located approximately 17 km east of Prosser at a depth of 20.5 km. This earthquake was the highest magnitude event recorded in the 46-47 N. latitude / 119-120 W. longitude sector since 1975

  15. The role of emotions and trust in service recovery in business-to-consumer electronic commerce

    OpenAIRE

    Chaparro Pelaez, Jose Julian; Hernández García, Ángel; Urueña López, Alberto

    2015-01-01

    This study proposes a service recovery model to describe how cumulative satisfaction, loyalty and word-of-mouth are affected by complaints. The model is based on the role of positive and negative emotions in satisfaction with service recovery processes, with trust acting as a mediator of the relationship between satisfaction with service recovery and cumulative satisfaction, and between positive and negative emotions, satisfaction with service recovery and loyalty. The sample for this study c...

  16. Risk evaluation of remedial alternatives for the Hanford Site

    International Nuclear Information System (INIS)

    1994-09-01

    This document provides guidance on the process of risk evaluation of remedial alternatives (RERA) at the Hanford Site. Remediation activities at the Hanford Site are being conducted pursuant to the Comprehensive Environmental Restoration, Compensation, and Liability Act and the Resource Conservation and Recovery Act. This document identifies points in the remedial alternative selection process where risk assessment input is either required or desirable. For each of these points of application, the document identifies issues to consider and address, and suggests possible approaches, techniques, and appropriate levels of detail. The level of detail of a RERA is driven by the need to use risk as a criterion for selecting a remedial alternative. Such a document is needed to ensure that RERA is conducted in a consistent manner, and to prevent restating or creating guidance within each RERA

  17. HANFORD GROUNDWATER REMEDIATION

    Energy Technology Data Exchange (ETDEWEB)

    CHARBONEAU, B; THOMPSON, M; WILDE, R.; FORD, B.; GERBER, M.S.

    2006-02-01

    By 1990 nearly 50 years of producing plutonium put approximately 1.70E + 12 liters (450 billion gallons) of liquid wastes into the soil of the 1,518-square kilometer (586-square mile) Hanford Site in southeast Washington State. The liquid releases consisted of chemicals used in laboratory experiments, manufacturing and rinsing uranium fuel, dissolving that fuel after irradiation in Hanford's nuclear reactors, and in liquefying plutonium scraps needed to feed other plutonium-processing operations. Chemicals were also added to the water used to cool Hanford's reactors to prevent corrosion in the reactor tubes. In addition, water and acid rinses were used to clean plutonium deposits from piping in Hanford's large radiochemical facilities. All of these chemicals became contaminated with radionuclides. As Hanford raced to help win World War II, and then raced to produce materials for the Cold War, these radioactive liquid wastes were released to the Site's sandy soils. Early scientific experiments seemed to show that the most highly radioactive components of these liquids would bind to the soil just below the surface of the land, thus posing no threat to groundwater. Other experiments predicted that the water containing most radionuclides would take hundreds of years to seep into groundwater, decaying (or losing) most of its radioactivity before reaching the groundwater or subsequently flowing into the Columbia River, although it was known that some contaminants like tritium would move quickly. Evidence today, however, shows that many contaminants have reached the Site's groundwater and the Columbia River, with more on its way. Over 259 square kilometers (100 square miles) of groundwater at Hanford have contaminant levels above drinking-water standards. Also key to successfully cleaning up the Site is providing information resources and public-involvement opportunities to Hanford's stakeholders. This large, passionate, diverse, and

  18. Integrated environmental monitoring program at the Hanford Site

    International Nuclear Information System (INIS)

    Jaquish, R.E.

    1990-08-01

    The US Department of Energy's Hanford Site, north of Richland, Washington, has a mission of defense production, waste management, environmental restoration, advanced reactor design, and research development. Environmental programs at Hanford are conducted by Pacific Northwest Laboratory (PNL) and the Westinghouse Hanford Company (WHC). The WHC environmental programs include the compliance and surveillance activities associated with site operations and waste management. The PNL environmental programs address the site-wide and the of-site areas. They include the environmental surveillance and the associated support activities, such as dose calculations, and also the monitoring of environmental conditions to comply with federal and state environmental regulations on wildlife and cultural resources. These are called ''independent environmental programs'' in that they are conducted completely separate from site operations. The Environmental Surveillance and Oversight Program consists of the following projects: surface environmental surveillance; ground-water surveillance; wildlife resources monitoring; cultural resources; dose overview; radiation standards and calibrations; meteorological and climatological services; emergency preparedness

  19. The Recovery Knowledge Inventory for Measurement of Nursing Student Views on Recovery-oriented Mental Health Services.

    Science.gov (United States)

    Happell, Brenda; Byrne, Louise; Platania-Phung, Chris

    2015-01-01

    Recovery-oriented services are a goal for policy and practice in the Australian mental health service system. Evidence-based reform requires an instrument to measure knowledge of recovery concepts. The Recovery Knowledge Inventory (RKI) was designed for this purpose, however, its suitability and validity for student health professionals has not been evaluated. The purpose of the current article is to report the psychometric features of the RKI for measuring nursing students' views on recovery. The RKI, a self-report measure, consists of four scales: (I) Roles and Responsibilities, (II) Non-Linearity of the Recovery Process, (III) Roles of Self-Definition and Peers, and (IV) Expectations Regarding Recovery. Confirmatory and exploratory factor analyses of the baseline data (n = 167) were applied to assess validity and reliability. Exploratory factor analyses generally replicated the item structure suggested by the three main scales, however more stringent analyses (confirmatory factor analysis) did not provide strong support for convergent validity. A refined RKI with 16 items had internal reliabilities of α = .75 for Roles and Responsibilities, α = .49 for Roles of Self-Definition and Peers, and α = .72, for Recovery as Non-Linear Process. If the RKI is to be applied to nursing student populations, the conceptual underpinning of the instrument needs to be reworked, and new items should be generated to evaluate and improve scale validity and reliability.

  20. Hanford Site Development Plan

    International Nuclear Information System (INIS)

    Hathaway, H.B.; Daly, K.S.; Rinne, C.A.; Seiler, S.W.

    1992-05-01

    The Hanford Site Development Plan (HSDP) provides an overview of land use, infrastructure, and facility requirements to support US Department of Energy (DOE) programs at the Hanford Site. The HSDP's primary purpose is to inform senior managers and interested parties of development activities and issues that require a commitment of resources to support the Hanford Site. The HSDP provides a land use plan for the Hanford Site and presents a picture of what is currently known and anticipated in accordance with DOE Order 4320.1B. Site Development Planning. The HSDP wig be updated annually as future decisions further shape the mission and overall site development process. Further details about Hanford Site development are defined in individual area development plans

  1. An empirical thesis of service recovery in the package holiday industry

    OpenAIRE

    By, Angelica; Kaspersson, Elisabeth

    2018-01-01

    Purpose: The aim of this thesis is to gain an understanding what it is within the vacation offering that makes certain customers dissatisfied with a service recovery effort. Design/methodology/approach: The basis of the thesis is a qualitative approach since we want to gain an understanding about what it is in the service failure and service recovery that make customers dissatisfied. Although, a quantitative approach will be used as a supplement to the qualitative approach in order to seek pa...

  2. Evaluation of Hose in Hose Transfer Line Service Life for Hanfords Interim Stabilization Program

    International Nuclear Information System (INIS)

    TORRES, T.D.

    2001-01-01

    RPP-6153, Engineering Task Plan for Hose-in-Hose Transfer System for the Interim Stabilization Program (Torres, 2000a), defines the programmatic goals, functional requirements, and technical criteria for the development and subsequent installation of waste transfer line equipment to support Hanford's Interim Stabilization Program. RPP-6028, Specification for Hose in Hose Transfer Lines for Hanford's Interim Stabilization Program (Torres, 2000b), has been issued to define the specific requirements for the design, manufacture, and verification of transfer line assemblies for specific waste transfer applications associated with Interim Stabilization. Included in RPP-6028 are tables defining the chemical constituents of concern to which transfer lines will be exposed. Current Interim Stabilization Program planning forecasts that the at-grade transfer lines will be required to convey pumpable waste for as much as three years after commissioning, RPP-6028 Section 3.2.7. Performance Incentive Number ORP-05 requires that all the Single Shell Tanks be Interim Stabilized by September 30, 2003. The Tri-Party Agreement (TPA) milestone M-41-00, enforced by a federal consent decree, requires all the Single Shell Tanks to be Interim stabilized by September 30, 2004. By meeting the Performance Incentive the TPA milestone is met. Prudent engineering dictates that the equipment used to transfer waste have a life in excess of the forecasted operational time period, with some margin to allow for future adjustments to the planned schedule. This document evaluates the effective service life of the Hose-in-Hose Transfer Lines, based on information submitted by the manufacturer, published literature and calculations. The effective service life of transfer line assemblies is a function of several factors. Foremost among these are the hose material's resistance to the harmful effects of process fluid characteristics, ambient environmental conditions, exposure to ionizing radiation and the

  3. Hanford Site waste treatment/storage/disposal integration

    International Nuclear Information System (INIS)

    MCDONALD, K.M.

    1999-01-01

    In 1998 Waste Management Federal Services of Hanford, Inc. began the integration of all low-level waste, mixed waste, and TRU waste-generating activities across the Hanford site. With seven contractors, dozens of generating units, and hundreds of waste streams, integration was necessary to provide acute waste forecasting and planning for future treatment activities. This integration effort provides disposition maps that account for waste from generation, through processing, treatment and final waste disposal. The integration effort covers generating facilities from the present through the life-cycle, including transition and deactivation. The effort is patterned after the very successful DOE Complex EM Integration effort. Although still in the preliminary stages, the comprehensive onsite integration effort has already reaped benefits. These include identifying significant waste streams that had not been forecast, identifying opportunities for consolidating activities and services to accelerate schedule or save money; and identifying waste streams which currently have no path forward in the planning baseline. Consolidation/integration of planned activities may also provide opportunities for pollution prevention and/or avoidance of secondary waste generation. A workshop was held to review the waste disposition maps, and to identify opportunities with potential cost or schedule savings. Another workshop may be held to follow up on some of the long-term integration opportunities. A change to the Hanford waste forecast data call would help to align the Solid Waste Forecast with the new disposition maps

  4. Extraction of technetium from simulated Hanford tank wastes

    International Nuclear Information System (INIS)

    Chaiko, D.J.; Vojta, Y.; Takeuchi, M.

    1993-01-01

    Aqueous biphasic separation systems are being developed for the treatment of liquid radioactive wastes. These extraction systems are based on the use of polyethylene glycols (PEGs) for the selective extraction and recovery of long-lived radionuclides, such as 129 I, 75 Se, and 99 Tc, from caustic solutions containing high concentrations of nitrate, nitrite, and carbonate. Because of the high ionic strengths of supernatant liquids in Hanford underground storage tanks, aqueous biphasic systems can be generated by simply adding aqueous PEG solutions directly to the waste solution. In the process, anionic species like I - and TcO 4 - are selectively transferred to the less dense PEG phase. The partition coefficient for a wide range of inorganic cations and anions, such as sodium, potassium, aluminum, nitrate, nitrate, and carbonate, are all less than one. The authors present experimental data on extraction of technetium from several simulated Hanford tank wastes at 25 degree and 50 degree C

  5. Consumer and case manager perspectives of service empowerment: relationship to mental health recovery.

    Science.gov (United States)

    Crane-Ross, Dushka; Lutz, Wilma J; Roth, Dee

    2006-04-01

    This study examines the relationship between service empowerment and recovery. Service empowerment is defined as the extent to which consumers participate in service decisions and the level of reciprocity and respect within the relationship with their case managers. Assessments were made from two perspectives: consumers and their case managers. Structural equation models were developed to examine the direct and indirect effects of service empowerment on four recovery outcomes: Quality of Life, Level of Functioning, Consumer-Reported Symptomatology, and Case Manager-Reported Symptomatology. Consumers' perceptions of service empowerment were the most powerful predictor of recovery outcomes across the four models. Consumers' and case managers' perceptions were related but the magnitude of the relationship was small, indicating that considerable differences exist between their perceptions of service empowerment.

  6. The Place of Social Recovery in Mental Health and Related Services.

    Science.gov (United States)

    Ramon, Shulamit

    2018-05-23

    This article looks at the place of social recovery in mental health and social care services, alongside personal recovery. Despite its conceptual and practice centrality to the new meaning of recovery, social recovery has remained a relatively neglected dimension. This article attempts to provide an updated critical commentary based on findings from fifty nine studies, including a variety of research methodologies and methods. Definitions of social recovery within the new meaning of recovery are looked at. This is followed by outlining the development and significance of this dimension as reflected in the key areas of shared decision making, co-production and active citizenship, re-entering employment after experiencing mental ill health, being in employment, poverty and coping with poverty, the economic and the scientific cases for social recovery. The article highlights the connections between service users' experiencing mental health and social care systems, and the implications of ideologies and policies reflecting positions on social recovery. The complexity of social recovery is indicated in each of these areas; the related conceptual and methodological frameworks developed to research this dimension, and key achievements and barriers concerning everyday practice application of social recovery. The summary indicates potential future development perspectives of this dimension.

  7. Hanford Site Waste Managements Units reports

    International Nuclear Information System (INIS)

    1992-01-01

    The Hanford Site Waste Management Units Report (HSWMUR) was originated to provide information responsive to Section 3004(u) of the Hazardous and Solid Waste Amendments (HSWA) of the 1984 United States Code (USC 1984). This report provides a comprehensive inventory of all types of waste management units at the Hanford Site, including a description of the units and the waste they contain. Waste management units in this report include: (1) Resource Conservation and Recovery Act of 1976 (RCRA) disposal units, (2) Comprehensive Environmental Response, Compensation, and Liability Act of 1980 (CERCLA) disposal units, (3) unplanned releases, (4) inactive contaminated structures, (5) RCRA treatment, storage, and disposal (TSD) units, and (6) other storage areas. Because of the comprehensive nature of this report, the listing of sites is more extensive than required by Section 3004(u) of HSWA. The information in this report is extracted from the Waste Information Data System (WIDS). The WIDS provides additional information concerning the waste management units contained in this report and is maintained current with changes to these units. This report is updated annually if determined necessary per the Hanford Federal Facility Agreement and Consent Order Order (commonly referred to as the Tri-Party Agreement, Ecology et al. 1990). This report identifies 1,414 waste management units. Of these, 1,015 units are identified as solid waste management units (SWMU), and 342 are RCRA treatment, storage, and disposal units. The remaining 399 are comprised mainly of one-time spills to the environment, sanitary waste disposal facilities (i.e., septic tanks), and surplus facilities awaiting decontamination and decommissioning

  8. Hanford wells

    International Nuclear Information System (INIS)

    McGhan, V.L.; Myers, D.A.; Damschen, D.W.

    1976-03-01

    The Hanford Reservation contains about 2100 wells constructed from pre-Hanford Works to the present. As of Jan. 1976, about 1800 wells still exist, 850 of which were drilled to the groundwater table; 700 still contain water. This report provides the most complete documentation of these wells and supersedes all previous compilations, including BNWL-1739

  9. Second and Third Quarters Hanford Seismic Report for Fiscal Year 1999

    Energy Technology Data Exchange (ETDEWEB)

    DC Hartshorn; SP Reidel; AC Rohay

    1999-11-09

    Hanford Seismic Monitoring provides an uninterrupted collection of high-quality raw and processed seismic data from the Hanford Seismic Network (HSN) for the U.S. Department of Energy and its contractors. Hanford Seismic Monitoring also locates and identifies sources of seismic activity and monitors changes in the historical pattern of seismic activity at the Hanford Site. The data are compiled, archived, and published for use by the Hanford Site for waste management Natural Phenomena Hazards assessments, and engineering design and construction. In addition, the seismic monitoring organization works with the Hanford Site Emergency Services Organization to provide assistance in the event of a significant earthquake on the Hanford Site. The HSN and the Eastern Washington Regional Network (EWRN) consist of 42 individual sensor sites and 15 radio relay sites maintained by the Hanford Seismic Monitoring staff. For the HSN, there were 270 triggers during the second quarter of fiscal year (FY) 1999 and 229 triggers during the third quarter on the primary recording system. During the second quarter, 22 seismic events were located; 11 were earthquakes in the Columbia River Basalt Group, 6 were earthquakes in the crystalline basement, and 5 were quarry blasts. Two earthquakes appear to be related to major geologic structures, eight earthquakes occurred in known swarm areas, and seven earthquakes were random occurrences. During the third quarter, 23 seismic events were located; 11 were earthquakes in the Columbia River Basalt Group, 4 were earthquakes in the pre-basalt sediments, 4 were earthquakes in the crystalline basement, and 4 were quarry blasts. Five earthquakes occurred in known swarm areas, six earthquakes formed a new swarm near the Horse Heavens Hills and Presser, Washington, and eight earthquakes were random occurrences. No earthquakes triggered the Hanford Strong Motion Accelerometers during the second or third quarters of FY 1999.

  10. 1995 Report on Hanford site land disposal restrictions for mixed waste

    International Nuclear Information System (INIS)

    Black, D.G.

    1995-04-01

    This report was submitted to meet the requirements of Hanford Federal Facility Agreement and Consent Order Milestone M-26-01E. This milestone requires the preparation of an annual report that covers characterization, treatment, storage, minimization, and other aspects of land disposal restricted mixed waste at the Hanford Site. The U.S. Department of Energy, its predecessors, and contractors at the Hanford Site were involved in the production and purification of nuclear defense materials from the early 1940s to the late 1980s. These production activities have generated large quantities of liquid and solid radioactive mixed waste. This waste is subject to regulation under authority of both the Resource Conservation and Recovery Act of 1976 and Atomic Energy Act of 1954. This report covers mixed waste only. The Washington State Department of Ecology, U.S. Environmental Protection Agency, and U.S. Department of Energy have entered into an agreement, the Hanford Federal Facility Agreement and Consent Order (commonly referred to as the Tri-Party Agreement) to bring the Hanford Site operations into compliance with dangerous waste regulations. The Tri-Party Agreement required development of the original land disposal restrictions (LDRs) plan and its annual updates to comply with LDR requirements for radioactive mixed waste. This report is the fifth update of the plan first issued in 1990. Tri-Party Agreement negotiations completed in 1993 and approved in January 1994 changed and added many new milestones. Most of the changes were related to the Tank Waste Remediation System and these changes are incorporated into this report

  11. 1995 Report on Hanford site land disposal restrictions for mixed waste

    Energy Technology Data Exchange (ETDEWEB)

    Black, D.G.

    1995-04-01

    This report was submitted to meet the requirements of Hanford Federal Facility Agreement and Consent Order Milestone M-26-01E. This milestone requires the preparation of an annual report that covers characterization, treatment, storage, minimization, and other aspects of land disposal restricted mixed waste at the Hanford Site. The U.S. Department of Energy, its predecessors, and contractors at the Hanford Site were involved in the production and purification of nuclear defense materials from the early 1940s to the late 1980s. These production activities have generated large quantities of liquid and solid radioactive mixed waste. This waste is subject to regulation under authority of both the Resource Conservation and Recovery Act of 1976 and Atomic Energy Act of 1954. This report covers mixed waste only. The Washington State Department of Ecology, U.S. Environmental Protection Agency, and U.S. Department of Energy have entered into an agreement, the Hanford Federal Facility Agreement and Consent Order (commonly referred to as the Tri-Party Agreement) to bring the Hanford Site operations into compliance with dangerous waste regulations. The Tri-Party Agreement required development of the original land disposal restrictions (LDRs) plan and its annual updates to comply with LDR requirements for radioactive mixed waste. This report is the fifth update of the plan first issued in 1990. Tri-Party Agreement negotiations completed in 1993 and approved in January 1994 changed and added many new milestones. Most of the changes were related to the Tank Waste Remediation System and these changes are incorporated into this report.

  12. Strontium-90 and promethium-147 recovery

    International Nuclear Information System (INIS)

    Hoisington, J.E.; McDonell, W.R.

    1982-01-01

    Strontium-90 and promethium-147 are fission product radionuclides with potential for use as heat source materials in high reliability, non-interruptible power supplies. Interest has recently been expressed in their utilization for Department of Defense (DOD) applications. This memorandum summarizes the current inventories, the annual production rates, and the possible recovery of Sr-90 and Pm-147 from nuclear materials production operations at Hanford and Savannah River. Recovery of these isotopes from LWR spend fuel utilizing the Barnwell Nuclear Fuels Plant (BNFP) is also considered. Unit recovery costs at each site are provided

  13. Use of full recovery hydrolasing equipment for facility decommissioning - 16325

    International Nuclear Information System (INIS)

    Martin, Scott A.; Adams, Scott R.

    2009-01-01

    The removal of surface contamination is a major challenge for nearly all nuclear facilities undergoing, or awaiting, decommissioning. Conventional means of surface decontamination can expose workers to unnecessary hazards, and are often not fit-for-purpose due to size constraints or weight restrictions. Additionally, conventional methods are not always easily deployed remotely due to their complexity or required services. The use of ultra high pressure water for surface decontamination, known as hydrolasing, is recognized as a technology which can be used in various applications requiring surface removal. Hydrolasing is an advantageous technology for many reasons including its versatility, overall simplicity and relative ease of remote deployment. For the nuclear industry, one of the largest challenges with regards to the use of hydrolasing is the requirement for the full recovery of the injected water and removed solids. For nonnuclear applications, there is often no requirement for recovery of the liquid and solid waste, which has led to few system designs which will recover the waste in full. S.A. Robotics' experience with the deployment of ultra high pressure water systems for nuclear applications has shown that full recovery of injected water and removed solids is achievable in both underwater and in-air applications. Innovative equipment and system design have allowed S.A. Robotics' hydrolasing systems to achieve near 100% solid and liquid recovery during concrete hydrolasing. This technology has been deployed for Fluor Hanford at Hanford's K-Basins, as well as for UKAEA as part of the Windscale Piles decommissioning project. The purpose of this paper is to provide a short description of the hydrolasing process and the associated waste issues, describe the unique design features of S.A. Robotics' hydrolasing systems which combat these issues, and provide an overview of two of the hydrolasing projects that S.A. Robotics has completed. (authors)

  14. Hanford External Dosimetry Technical Basis Manual PNL-MA-842

    Energy Technology Data Exchange (ETDEWEB)

    Rathbone, Bruce A.

    2010-01-01

    The Hanford External Dosimetry Technical Basis Manual PNL-MA-842 documents the design and implementation of the external dosimetry system used at Hanford. The manual describes the dosimeter design, processing protocols, dose calculation methodology, radiation fields encountered, dosimeter response characteristics, limitations of dosimeter design under field conditions, and makes recommendations for effective use of the dosimeters in the field. The manual describes the technical basis for the dosimetry system in a manner intended to help ensure defensibility of the dose of record at Hanford and to demonstrate compliance with 10 CFR 835, DOELAP, DOE-RL, ORP, PNSO, and Hanford contractor requirements. The dosimetry system is operated by PNNL’s Hanford External Dosimetry Program (HEDP) which provides dosimetry services to all Hanford contractors. The primary users of this manual are DOE and DOE contractors at Hanford using the dosimetry services of PNNL. Development and maintenance of this manual is funded directly by DOE and DOE contractors. Its contents have been reviewed and approved by DOE and DOE contractors at Hanford through the Hanford Personnel Dosimetry Advisory Committee (HPDAC) which is chartered and chaired by DOE-RL and serves as means of coordinating dosimetry practices across contractors at Hanford. This manual was established in 1996. Since its inception, it has been revised many times and maintained by PNNL as a controlled document with controlled distribution. The first revision to be released through PNNL’s Electronic Records & Information Capture Architecture (ERICA) database was designated Revision 0. Revision numbers that are whole numbers reflect major revisions typically involving significant changes to all chapters in the document. Revision numbers that include a decimal fraction reflect minor revisions, usually restricted to selected chapters or selected pages in the document. Maintenance and distribution of controlled hard copies of the

  15. The Mental Health Recovery Measure can be used to assess aspects of both customer-based and service-based recovery in the context of severe mental illness

    OpenAIRE

    Albino J Oliveira-Maia; Albino J Oliveira-Maia; Albino J Oliveira-Maia; Albino J Oliveira-Maia; Carina Mendonça; Marta Camacho; Maria João Pessoa; Joaquim Gago; Joaquim Gago

    2016-01-01

    Within clinical psychiatry, recovery from severe mental illness has classically been defined according to symptoms and function (service-based recovery). However, service-users have argued that recovery should be defined as the process of overcoming mental illness, regaining self-control and establishing a meaningful life (customer-based recovery). Here we aimed to compare customer-based and service-based recovery and clarify their differential relationship with other constructs, namely needs...

  16. The Mental Health Recovery Measure Can Be Used to Assess Aspects of Both Customer-Based and Service-Based Recovery in the Context of Severe Mental Illness

    OpenAIRE

    Oliveira-Maia, Albino J.; Mendon?a, Carina; Pessoa, Maria J.; Camacho, Marta; Gago, Joaquim

    2016-01-01

    Within clinical psychiatry, recovery from severe mental illness (SMI) has classically been defined according to symptoms and function (service-based recovery). However, service-users have argued that recovery should be defined as the process of overcoming mental illness, regaining self-control and establishing a meaningful life (customer-based recovery). Here, we aimed to compare customer-based and service-based recovery and clarify their differential relationship with other constructs, namel...

  17. Australian mental health consumers contributions to the evaluation and improvement of recovery-oriented service provision.

    Science.gov (United States)

    Marshal, Sarah L; Oades, Lindsay G; Growe, Trevor P

    2010-01-01

    One key component of recovery-oriented mental health services, typically overlooked, involves genuine collaboration between researchers and consumers to evaluate and improve services delivered within a recovery framework. Eighteen mental health consumers working with staff who had received training in the Collaborative Recovery Model (CRM) took part in in-depth focus group meetings, of approximately 2.5 hours each, to generate feedback to guide improvement of the CRM and its use in mental health services. Consumers identified clear avenues for improvement for the CRM both specific to the model and broadly applicable to recovery-oriented service provision. Findings suggest consumers want to be more engaged and empowered in the use of the CRM from the outset. Improved sampling procedures may have led to the identification of additional dissatisfied consumers. Collaboration with mental health consumers in the evaluation and improvement of recovery-oriented practice is crucial with an emphasis on rebuilding mental health services that are genuinely oriented to support recovery.

  18. Universal access, cost recovery, and payment services

    OpenAIRE

    Sujit Chakravorti; Jeffery W. Gunther; Robert R. Moore

    2005-01-01

    We suggest a subtle, yet far- reaching, tension in the objectives specified by the Monetary Control Act of 1980 (MCA) for the Federal Reserve’s role in providing retail payment services, such as check processing. Specifically, we argue that the requirement of an overall cost-revenue match, coupled with the goal of ensuring equitable access on a universal basis, partially shifted the burden of cost recovery from high-cost to low-cost service points during the MCA’s early years, thereby allowin...

  19. Historical genesis of Hanford Site wastes

    International Nuclear Information System (INIS)

    Gerber, M.S.

    1991-01-01

    This paper acquaints the audience with historical waste practices and policies as they changed over the years at the Hanford Site, and with the generation of the major waste streams of concern in Hanford Site clean-up today. The paper also describes the founding and basic operating history of the Hanford Site, including World War 11 construction and operations, three major postwar expansions (1947-55), the peak years of production (1956-63), production phase downs (1964-the present), and some past suggestions and efforts to chemically treat, open-quotes fractionate,close quotes and/or immobilize Hanford's wastes. Recent events, including the designation of the Hanford Site as the open-quotes flagshipclose quotes of Department of Energy (DOE) waste remediation efforts and the signing of the landmark Hanford Federal Facility Agreement and Consent Order (Tri-Party Agreement), have generated new interest in Hanford's history. Clean-up milestones dictated in this agreement demand information about how, when, in what quantities and mixtures, and under what conditions, Hanford Site wastes were generated and released. This paper presents original, primary-source research into the waste history of the Hanford Site. The earliest, 1940s knowledge base, assumptions and calculations about radioactive and chemical discharges, as discussed in the memos, correspondence and reports of the original Hanford Site (then Hanford Engineer Works) builders and operators, are reviewed. The growth of knowledge, research efforts, and subsequent changes in Site waste disposal policies and practices are traced. Finally, the paper places the current Hanford Site waste remediation endeavors in the broad context of American and world history

  20. Hanford site environment

    International Nuclear Information System (INIS)

    Isaacson, R.E.

    1976-01-01

    A synopsis is given of the detailed characterization of the existing environment at Hanford. The following aspects are covered: demography, land use, meteorology, geology, hydrology, and seismology. It is concluded that Hanford is one of the most extensively characterized nuclear sites

  1. Managing risk at Hanford

    International Nuclear Information System (INIS)

    Hesser, W.A.; Stillwell, W.G.; Rutherford, W.A.

    1994-01-01

    Clearly, there is sufficient motivation from Washington for the Hanford community to pay particular attention to the risks associated with the substantial volumes of radiological, hazardous, and mixed waste at Hanford. But there is also another reason for emphasizing risk: Hanford leaders have come to realize that their decisions must consider risk and risk reduction if those decisions are to be technically sound, financially affordable, and publicly acceptable. The 560-square miles of desert land is worth only a few thousand dollars an acre (if that) -- hardly enough to justify the almost two billion dollars that will be spent at Hanford this year. The benefit of cleaning up the Hanford Site is not the land but the reduction of potential risk to the public and the environment for future generations. If risk reduction is our ultimate goal, decisions about priority of effort and resource allocation must consider those risks, now and in the future. The purpose of this paper is to describe how Hanford is addressing the issues of risk assessment, risk management, and risk-based decision making and to share some of our experiences in these areas

  2. MANHATTAN PROJECT B REACTOR HANFORD WASHINGTON [HANFORD'S HISTORIC B REACTOR (12-PAGE BOOKLET)

    Energy Technology Data Exchange (ETDEWEB)

    GERBER MS

    2009-04-28

    The Hanford Site began as part of the United States Manhattan Project to research, test and build atomic weapons during World War II. The original 670-square mile Hanford Site, then known as the Hanford Engineer Works, was the last of three top-secret sites constructed in order to produce enriched uranium and plutonium for the world's first nuclear weapons. B Reactor, located about 45 miles northwest of Richland, Washington, is the world's first full-scale nuclear reactor. Not only was B Reactor a first-of-a-kind engineering structure, it was built and fully functional in just 11 months. Eventually, the shoreline of the Columbia River in southeastern Washington State held nine nuclear reactors at the height of Hanford's nuclear defense production during the Cold War era. The B Reactor was shut down in 1968. During the 1980's, the U.S. Department of Energy began removing B Reactor's support facilities. The reactor building, the river pumphouse and the reactor stack are the only facilities that remain. Today, the U.S. Department of Energy (DOE) Richland Operations Office offers escorted public access to B Reactor along a designated tour route. The National Park Service (NPS) is studying preservation and interpretation options for sites associated with the Manhattan Project. A draft is expected in summer 2009. A final report will recommend whether the B Reactor, along with other Manhattan Project facilities, should be preserved, and if so, what roles the DOE, the NPS and community partners will play in preservation and public education. In August 2008, the DOE announced plans to open B Reactor for additional public tours. Potential hazards still exist within the building. However, the approved tour route is safe for visitors and workers. DOE may open additional areas once it can assure public safety by mitigating hazards.

  3. Technology for recovery of by-products

    International Nuclear Information System (INIS)

    Van Tuy, H.H.

    1983-01-01

    Products of conventional nuclear fuel processing plants are uranium and plutonium, and any other recovered material is considered to be a by-product. Some by-products have been recovered from past nuclear fuel processing operations, either as a normal mode of operation or by special campaigns. Routing recovery over an extended period has been limited to neptunium, but extended campaigns were used at Hanford to recover strontium for radioisotope thermoelectric generators. Krypton is recovered at Idaho Chemical Processing Plant on a campaign basis, and isotope separation of krypton is done at Oak Ridge National Laboratory. Past campaigns at Hanford PUREX have recovered cesium, promethium, amercium, cerium, and technetium. Past by-product recovery efforts were usually severely constrained by the status of flowsheet development and availability of existing facilities at the time decisions wee made to recover the by-products. Additional processes were developed to accommodate other unit operations and in response to changes in waste management objectives or user requirements. Now an impressive variety of recovery technology is available for most potential by-products, with varying degrees of demonstration under conditions which satisfy today's environmental protection and waste management constraints

  4. Establishing a recovery orientation in mental health services: Evaluating the Recovery Self-Assessment (RSA) in a Swedish context.

    Science.gov (United States)

    Rosenberg, David; Svedberg, Petra; Schön, Ulla-Karin

    2015-12-01

    Although there has been an emphasis on developing knowledge regarding recovery in Sweden, it is unclear to what extent this has been translated into a recovery orientation in the provision of mental health services. Instruments, which present the components of recovery as measurable dimensions of change, may provide a framework for program development. Involving users is an essential factor in the utilization of such tools. The purpose of this study was to evaluate the psychometric properties of the Recovery Self-Assessment (RSA) measure and its potential for being utilized in a Swedish context. The sample consisted of 78 participants from 6 community mental health services targeting people with serious mental illnesses in a municipality in Sweden. They completed the RSA at the study baseline and two weeks later. User panels participated in the translation and administration of the RSA and the reporting of results. The Swedish version of the RSA had good face and content validity, satisfactory internal consistency, and a moderate to good level of stability in test-retest reliability. The user panels contributed to establishing validity and as collaborators in the study. Establishing the RSA as a valid and reliable instrument with which to focus on the recovery orientation of services is a first step in beginning to study the types of interventions that may effect and contribute to recovery oriented practice in Sweden. (c) 2015 APA, all rights reserved).

  5. Service user experiences of REFOCUS: a process evaluation of a pro-recovery complex intervention.

    Science.gov (United States)

    Wallace, Genevieve; Bird, Victoria; Leamy, Mary; Bacon, Faye; Le Boutillier, Clair; Janosik, Monika; MacPherson, Rob; Williams, Julie; Slade, Mike

    2016-09-01

    Policy is increasingly focused on implementing a recovery-orientation within mental health services, yet the subjective experience of individuals receiving a pro-recovery intervention is under-studied. The aim of this study was to explore the service user experience of receiving a complex, pro-recovery intervention (REFOCUS), which aimed to encourage the use of recovery-supporting tools and support recovery-promoting relationships. Interviews (n = 24) and two focus groups (n = 13) were conducted as part of a process evaluation and included a purposive sample of service users who received the complex, pro-recovery intervention within the REFOCUS randomised controlled trial (ISRCTN02507940). Thematic analysis was used to analyse the data. Participants reported that the intervention supported the development of an open and collaborative relationship with staff, with new conversations around values, strengths and goals. This was experienced as hope-inspiring and empowering. However, others described how the recovery tools were used without context, meaning participants were unclear of their purpose and did not see their benefit. During the interviews, some individuals struggled to report any new tasks or conversations occurring during the intervention. Recovery-supporting tools can support the development of a recovery-promoting relationship, which can contribute to positive outcomes for individuals. The tools should be used in a collaborative and flexible manner. Information exchanged around values, strengths and goals should be used in care-planning. As some service users struggled to report their experience of the intervention, alternative evaluation approaches need to be considered if the service user experience is to be fully captured.

  6. Development and validation of attitudes towards Recovery Questionnaire across Chinese people in recovery, their family carers, and service providers in Hong Kong.

    Science.gov (United States)

    Mak, Winnie W S; Chan, Randolph C H; Yau, Sania S W

    2018-05-29

    Considering the lack of existing measures on attitudes toward personal recovery and the need to acknowledge the cultural milieu in recovery attitude assessment, the present study developed and validated the Attitudes towards Recovery Questionnaire (ARQ) in a sample of people in recovery of mental illness, family carers, and mental health service providers in Hong Kong. The ARQ was developed based on existing literature and measures of recovery, and focus group discussions with various stakeholders. Findings of the multi-sample confirmatory factor analyses supported a five-factor structure: (1) resilience as a person in recovery, (2) self-appreciation and development, (3) self-direction, (4) family involvement, and (5) social ties and integration. The ARQ was positively correlated with recovery outcomes, empowerment, recovery knowledge, and recovery orientation of mental health services. As a tool for examining recovery attitudes, the ARQ informs us of the mindset across stakeholders and areas that need enhancement to facilitate the recovery process. Copyright © 2018. Published by Elsevier B.V.

  7. Annual report for RCRA groundwater monitoring projects at Hanford Site facilities for 1995

    International Nuclear Information System (INIS)

    Hartman, M.J.

    1996-02-01

    This report presents the annual hydrogeologic evaluation of 19 Resource Conservation and Recovery Act of 1976 facilities and 1 nonhazardous waste facility at the US Department of Energy's Hanford Site. Although most of the facilities no longer receive dangerous waste, a few facilities continue to receive dangerous waste constituents for treatment, storage, or disposal. The 19 Resource Conservation and Recovery Act facilities comprise 29 waste management units. Nine of the units are monitored under groundwater quality assessment status because of elevated levels of contamination indicator parameters. The impact of those units on groundwater quality, if any, is being investigated. If dangerous waste or waste constituents have entered groundwater, their concentration profiles, rate, and extent of migration are evaluated. Groundwater is monitored at the other 20 units to detect leakage, should it occur. This report provides an interpretation of groundwater data collected at the waste management units between October 1994 and September 1995. Groundwater quality is described for the entire Hanford Site. Widespread contaminants include nitrate, chromium, carbon tetrachloride, tritium, and other radionuclides

  8. Annual report for RCRA groundwater monitoring projects at Hanford site facilities for 1994

    International Nuclear Information System (INIS)

    1995-02-01

    This report presents the annual hydrogeologic evaluation of 19 Resource Conservation and Recovery Act of 1976 facilities and 1 nonhazardous waste facility at the U.S. Department of Energy's Hanford Site. Although most of the facilities no longer receive dangerous waste, a few facilities continue to receive dangerous waste constituents for treatment, storage, or disposal. The 19 Resource Conservation and Recovery Act facilities comprise 29 waste management units. Nine of the units are monitored under groundwater quality assessment status because of elevated levels of contamination indicator parameters. The impact of those units on groundwater quality, if any, is being investigated. If dangerous waste or waste constituents have entered groundwater, their concentration profiles, rate, and extent of migration are evaluated. Groundwater is monitored at the other 20 units to detect leakage, should it occur. This report provides an interpretation of groundwater data collected at the waste management units between October 1993 and September 1994. Groundwater quality is described for the entire Hanford Site. Widespread contaminants include nitrate, chromium, carbon tetrachloride, tritium, and other radionuclides

  9. Why service recovery fails : tensions among customer, employee, and process perspectives

    OpenAIRE

    Michel, Stefan; Bowen, David Earl; Johnston, Robert

    2009-01-01

    Purpose - The keys to effective service recovery are familiar to many throughout industry and academia. Nevertheless, overall customer satisfaction after a failure has not improved, and many managers claim their organizations cannot respond to and fix recurring problems quickly enough. Why does service recovery so often fail and what can managers do about it? This paper aims to address these issues.\\ud \\ud Design/methodology/approach - The objective is to produce an interdisciplinary summary ...

  10. FLUOR HANFORD (FH) MAKES CLEANUP A REALITY IN NEARLY 11 YEARS AT HANFORD

    Energy Technology Data Exchange (ETDEWEB)

    GERBER, M.S.

    2007-05-24

    For nearly 11 years, Fluor Hanford has been busy cleaning up the legacy of nuclear weapons production at one of the Department of Energy's (DOE'S) major sites in the United States. As prime nuclear waste cleanup contractor at the vast Hanford Site in southeastern Washington state, Fluor Hanford has changed the face of cleanup. Fluor beginning on October 1, 1996, Hanford Site cleanup was primarily a ''paper exercise.'' The Tri-Party Agreement, officially called the Hanford Federal Facility Agreement and Consent Order - the edict governing cleanup among the DOE, U.S. Environmental Protection Agency (EPA) and Washington state - was just seven years old. Milestones mandated in the agreement up until then had required mainly waste characterization, reporting, and planning, with actual waste remediation activities off in the future. Real work, accessing waste ''in the field'' - or more literally in huge underground tanks, decaying spent fuel POO{approx}{approx}S, groundwater, hundreds of contaminated facilities, solid waste burial grounds, and liquid waste disposal sites -began in earnest under Fluor Hanford. The fruits of labors initiated, completed and/or underway by Fluor Hanford can today be seen across the site. Spent nuclear fuel is buttoned up in secure, dry containers stored away from regional water resources, reactive plutonium scraps are packaged in approved containers, transuranic (TRU) solid waste is being retrieved from burial trenches and shipped offsite for permanent disposal, contaminated facilities are being demolished, contaminated groundwater is being pumped out of aquifers at record rates, and many other inventive solutions are being applied to Hanford's most intransigent nuclear wastes. (TRU) waste contains more than 100 nanocuries per gram, and contains isotopes higher than uranium on the Periodic Table of the Elements. (A nanocurie is one-billionth of a curie.) At the same time, Fluor Hanford

  11. Recovery After Psychosis: Qualitative Study of Service User Experiences of Lived Experience Videos on a Recovery-Oriented Website.

    Science.gov (United States)

    Williams, Anne; Fossey, Ellie; Farhall, John; Foley, Fiona; Thomas, Neil

    2018-05-08

    Digital interventions offer an innovative way to make the experiences of people living with mental illness available to others. As part of the Self-Management And Recovery Technology (SMART) research program on the use of digital resources in mental health services, an interactive website was developed including videos of people with lived experience of mental illness discussing their recovery. These peer videos were designed to be watched on a tablet device with a mental health worker, or independently. Our aim was to explore how service users experienced viewing the lived experience videos on this interactive website, as well as its influence on their recovery journey. In total, 36 service users with experience of using the website participated in individual semistructured qualitative interviews. All participants had experience of psychosis. Data analysis occurred alongside data collection, following principles of constructivist grounded theory methodology. According to participants, engaging with lived experience videos was a pivotal experience of using the website. Participants engaged with peers through choosing and watching the videos and reflecting on their own experience in discussions that opened up with a mental health worker. Benefits of seeing others talking about their experience included "being inspired," "knowing I'm not alone," and "believing recovery is possible." Experiences of watching the videos were influenced by the participants' intrapersonal context, particularly their ways of coping with life and use of technology. The interpersonal context of watching the videos with a worker, who guided website use and facilitated reflection, enriched the experience. Engaging with lived experience videos was powerful for participants, contributing to their feeling connected and hopeful. Making websites with lived experience video content available to service users and mental health workers demonstrates strong potential to support service users' recovery

  12. Hanford isotope project strategic business analysis yttrium-90 (Y-90)

    International Nuclear Information System (INIS)

    1995-10-01

    The purpose of this analysis is to address the short-term direction for the Hanford yttrium-90 (Y-90) project. Hanford is the sole DOE producer of Y-90, and is the largest repository for its source in this country. The production of Y-90 is part of the DOE Isotope Production and Distribution (IP and D) mission. The Y-90 is ''milked'' from strontium-90 (Sr-90), a byproduct of the previous Hanford missions. The use of Sr-90 to produce Y-90 could help reduce the amount of waste material processed and the related costs incurred by the clean-up mission, while providing medical and economic benefits. The cost of producing Y-90 is being subsidized by DOE-IP and D due to its use for research, and resultant low production level. It is possible that the sales of Y-90 could produce full cost recovery within two to three years, at two curies per week. Preliminary projections place the demand at between 20,000 and 50,000 curies per year within the next ten years, assuming FDA approval of one or more of the current therapies now in clinical trials. This level of production would incentivize private firms to commercialize the operation, and allow the government to recover some of its sunk costs. There are a number of potential barriers to the success of the Y-90 project, outside the control of the Hanford Site. The key issues include: efficacy, Food and Drug Administration (FDA) approval and medical community acceptance. There are at least three other sources for Y-90 available to the US users, but they appear to have limited resources to produce the isotope. Several companies have communicated interest in entering into agreements with Hanford for the processing and distribution of Y-90, including some of the major pharmaceutical firms in this country

  13. Hanford isotope project strategic business analysis yttrium-90 (Y-90)

    Energy Technology Data Exchange (ETDEWEB)

    NONE

    1995-10-01

    The purpose of this analysis is to address the short-term direction for the Hanford yttrium-90 (Y-90) project. Hanford is the sole DOE producer of Y-90, and is the largest repository for its source in this country. The production of Y-90 is part of the DOE Isotope Production and Distribution (IP and D) mission. The Y-90 is ``milked`` from strontium-90 (Sr-90), a byproduct of the previous Hanford missions. The use of Sr-90 to produce Y-90 could help reduce the amount of waste material processed and the related costs incurred by the clean-up mission, while providing medical and economic benefits. The cost of producing Y-90 is being subsidized by DOE-IP and D due to its use for research, and resultant low production level. It is possible that the sales of Y-90 could produce full cost recovery within two to three years, at two curies per week. Preliminary projections place the demand at between 20,000 and 50,000 curies per year within the next ten years, assuming FDA approval of one or more of the current therapies now in clinical trials. This level of production would incentivize private firms to commercialize the operation, and allow the government to recover some of its sunk costs. There are a number of potential barriers to the success of the Y-90 project, outside the control of the Hanford Site. The key issues include: efficacy, Food and Drug Administration (FDA) approval and medical community acceptance. There are at least three other sources for Y-90 available to the US users, but they appear to have limited resources to produce the isotope. Several companies have communicated interest in entering into agreements with Hanford for the processing and distribution of Y-90, including some of the major pharmaceutical firms in this country.

  14. Third Quarter Hanford Seismic Report for Fiscal Year 2009

    Energy Technology Data Exchange (ETDEWEB)

    Rohay, Alan C.; Sweeney, Mark D.; Hartshorn, Donald C.; Clayton, Ray E.; Devary, Joseph L.

    2009-09-30

    The Hanford Seismic Assessment Program (HSAP) provides an uninterrupted collection of high-quality raw and processed seismic data from the Hanford Seismic Network for the U.S. Department of Energy and its contractors. The HSAP is responsible for locating and identifying sources of seismic activity and monitoring changes in the historical pattern of seismic activity at the Hanford Site. The data are compiled, archived, and published for use by the Hanford Site for waste management, natural phenomena hazards assessments, and engineering design and construction. In addition, the HSAP works with the Hanford Site Emergency Services Organization to provide assistance in the event of a significant earthquake on the Hanford Site. The Hanford Seismic Network and the Eastern Washington Regional Network consist of 44 individual sensor sites and 15 radio relay sites maintained by the Hanford Seismic Assessment Team. The Hanford Seismic Network recorded 771 local earthquakes during the third quarter of FY 2009. Nearly all of these earthquakes were detected in the vicinity of Wooded Island, located about eight miles north of Richland just west of the Columbia River. The Wooded Island events recorded this quarter is a continuation of the swarm events observed during the January – March 2009 time period and reported in the previous quarterly report (Rohay et al, 2009). The frequency of Wooded Island events has subsided with 16 events recorded during June 2009. Most of the events were considered minor (magnitude (Mc) less than 1.0) with 25 events in the 2.0-3.0 range. The estimated depths of the Wooded Island events are shallow (averaging less than 1.0 km deep) with a maximum depth estimated at 2.2 km. This places the Wooded Island events within the Columbia River Basalt Group (CRBG). The low magnitude of the Wooded Island events has made them undetectable to all but local area residents. However, some Hanford employees working within a few miles of the area of highest activity

  15. Hanford Site near-facility environmental monitoring data report for calendar year 1998

    Energy Technology Data Exchange (ETDEWEB)

    DIEDIKER, L.P.

    1999-07-29

    This document summarizes the results of the U.S. Department of Energy's Near-Facility Environmental Monitoring program conducted by Waste Management Federal Services of Hanford, Inc. for Fluor Daniel Hanford, Inc. for 1998 in the 100,200/600, and 300/400 Areas of the Hanford Site, in southcentral Washington State. Surveillance activities included sampling and analyses of ambient air, surface water, groundwater, soil, sediments, and biota. Also, external radiation measurements and radiological surveys were taken at waste disposal sites, radiologically controlled areas, and roads. These activities were conducted to assess and control the effects of nuclear facilities and waste sites on the local environment. In addition, diffuse sources were monitored to determine compliance with federal, state, and/or local regulations. In general, although effects from nuclear facilities can still be observed on the Hanford Site and radiation levels are slightly elevated when compared to offsite locations, the differences are less than in previous years.

  16. Hanford Site near-facility environmental monitoring data report for calendar year 1998

    International Nuclear Information System (INIS)

    DIEDIKER, L.P.

    1999-01-01

    This document summarizes the results of the U.S. Department of Energy's Near-Facility Environmental Monitoring program conducted by Waste Management Federal Services of Hanford, Inc. for Fluor Daniel Hanford, Inc. for 1998 in the 100,200/600, and 300/400 Areas of the Hanford Site, in southcentral Washington State. Surveillance activities included sampling and analyses of ambient air, surface water, groundwater, soil, sediments, and biota. Also, external radiation measurements and radiological surveys were taken at waste disposal sites, radiologically controlled areas, and roads. These activities were conducted to assess and control the effects of nuclear facilities and waste sites on the local environment. In addition, diffuse sources were monitored to determine compliance with federal, state, and/or local regulations. In general, although effects from nuclear facilities can still be observed on the Hanford Site and radiation levels are slightly elevated when compared to offsite locations, the differences are less than in previous years

  17. Hanford site: A guide to record series supporting epidemiologic studies conducted for the Department of Energy

    Energy Technology Data Exchange (ETDEWEB)

    NONE

    1995-07-06

    The primary purpose of this guide is to describe each series of records which pertains to studies of worker health and mortality funded by the U.S. Department of Energy (DOE) at the Hanford site. Additionally, the guide provides information on the location and classification of the records and how they may be accessed. History Associates Incorporated (HAI) prepared this guide as part of its work as the support services contractor for DOE`s Epidemiologic Records Inventory Project. This introduction briefly describes the Epidemiologic Records Inventory Project, HAI`s role in the project, the history of the DOE and the Hanford site, and Hanford`s organizational structure. It provides information on the methodology used to inventory and describe pertinent records stored in various onsite offices, in Hanford`s Records Holding Area (RHA), and at the Seattle Federal Records Center (SFRC). Other topics include the methodology used to produce the guide, the arrangement of the record Series descrimations, and information on accessing records repositories.

  18. Review of Hanford international activities

    International Nuclear Information System (INIS)

    Panther, D.G.

    1993-01-01

    Hanford initiated a review of international activities to collect, review, and summarize information on international environmental restoration and waste management initiatives considered for use at Hanford. This effort focused on Hanford activities and accomplishments, especially international technical exchanges and/or the implementation of foreign-developed technologies

  19. Final Hanford Comprehensive Land-Use Plan Environmental Impact Statement, Hanford Site, Richland, Washington

    Energy Technology Data Exchange (ETDEWEB)

    N/A

    1999-10-01

    This Final ''Hanford Comprehensive Land-Use Plan Environmental Impact Statement'' (HCP EIS) is being used by the Department of Energy (DOE) and its nine cooperating and consulting agencies to develop a comprehensive land-use plan (CLUP) for the Hanford Site. The DOE will use the Final HCP EIS as a basis for a Record of Decision (ROD) on a CLUP for the Hanford Site. While development of the CLUP will be complete with release of the HCP EIS ROD, full implementation of the CLUP is expected to take at least 50 years. Implementation of the CLUP would begin a more detailed planning process for land-use and facility-use decisions at the Hanford Site. The DOE would use the CLUP to screen proposals. Eventually, management of Hanford Site areas would move toward the CLUP land-use goals. This CLUP process could take more than 50 years to fully achieve the land-use goals.

  20. Job Stressors, Emotional Exhaustion and Service Recovery in Independent Quick Service Restaurants in Egypt: An Empirical Investigation

    Directory of Open Access Journals (Sweden)

    Mohammed ESSAWY

    2016-06-01

    Full Text Available In this study, antecedents and outcomes of the frontline employees' emotional exhaustion were examined in the context of independent Egyptian Quick Service Restaurants (QSRs. Frontline employees participated in a survey which investigates the relationships amongst job stressors (role ambiguity, role conflict, role overload and interpersonal conflict and emotional exhaustion; as well as emotional exhaustion and service recovery performance. The results from multiple regression analyses identified role ambiguity and role overload as the antecedents of emotional exhaustion. A critical negative relationship was also identified between emotional exhaustion and the service recovery performance of frontline employees.

  1. UPDATE HANFORD SITE D and D PROGRAMS ACCELERATE EXPAND

    International Nuclear Information System (INIS)

    GERBER, M.S.

    2004-01-01

    A large, new decontamination and decommissioning organization targeted toward rapid, focused work on aging and highly contaminated structures was formed at the DOE's Hanford Site in southeast Washington state in autumn 2003. Managed by prime contractor Fluor Hanford, the new organization has made significant progress during its first six months. Under the direction of Mike Lackey, who recently joined Fluor from the Portland General Electric Trojan Plant, the Fluor Hanford DandD organization is tackling the Plutonium Finishing Plant (PFP) complex and the Fast Flux Test Facility (FFTF), and is nearly finished demolishing the 233-S Plutonium Concentration Facility. In addition, the DandD organization is progressing through the development and public comment phases of its required environmental permitting, planning work and procurement services to DandD three other Hanford facilities: 224-T and 224-B Plutonium Concentration Facilities, and the U Plant radiochemical processing facility. It is also planning and beginning to DandD the spent fuel handling areas of the Site's 100-K Reactor Area. The 586-square mile Hanford Site, the oldest plutonium production center in the world, served as the ''workhorse'' of the American nuclear defense arsenal from 1944 through 1989. Hanford produced the special nuclear material for the plutonium cores of the Trinity (test) and Nagasaki explosions, and then went on to produce more than half of the weapons plutonium ever manufactured by the United States, and about one-fourth of that manufactured worldwide. As a result, Hanford, the top-secret ''Paul Bunyan'' in the desert, is one of the most contaminated areas in the world. Its cleanup agreement with state and federal regulators, known as the ''Tri-Party Agreement,'' celebrates its 15th anniversary this spring, at a time when operations dealing with unstable plutonium leftovers, corroded spent fuel, and liquids wastes in single-shelled tanks conclude. As these crucial jobs are coming to

  2. Hanford Site Long-term Surface Barrier Development Program: Fiscal year 1994 highlights

    International Nuclear Information System (INIS)

    Petersen, K.L.; Link, S.O.; Gee, G.W.

    1995-08-01

    The Hanford Site Surface Barrier Development Program was organized in 1985 to test the effectiveness of various barrier designs in minimizing the effects of water infiltration; plant, animal and human intrusion; and wind and water erosion on buried wastes, plus preventing or minimizing the emanation of noxious gases. A team of scientists from the Pacific Northwest Laboratory (PNL) and engineers from Westinghouse Hanford Company (WHC) direct the barrier development effort. ICF Kaiser Hanford Company, in conjunction with WHC and PNL, developed design drawings and construction specifications for a 5-acre prototype barrier. The highlight of efforts in FY 1994 was the construction of the prototype barrier. The prototype barrier was constructed on the Hanford Site at the 200 BP-1 Operable Unit of the 200 East Area. Construction was completed in August 1994 and monitoring instruments are being installed so experiments on the prototype barrier can begin in FY 1995. The purpose of the prototype barrier is to provide insights and experience with issues regarding barrier design, construction, and performance that have not been possible with individual tests and experiments conducted to date. Additional knowledge and experience was gained in FY 1994 on erosion control, physical stability, water infiltration control, model testing, Resource Conservation and Recovery Act (RCRA) comparisons, biointrusion control, long-term performance, and technology transfer

  3. Training Services Site Support Program Plan WBS 6.13. Revision 1

    International Nuclear Information System (INIS)

    1995-09-01

    The mission of Hanford Reservation's Training Services is to procure, promote, and provide ''Tomorrow's Training Today'' by innovatively adapting services to meet the needs of current programs. The program objectives are: provide the workforce with the knowledge and skills to safely and effectively achieve the Hanford Mission; Provide customer-driven training services in a quality, cost efficient manner; provide the Hanford community retraining opportunities consistent with the Hanford Mission and Columbia Basin economic viability; and provide workforce with knowledge and expertise with new and more effective technology

  4. Initial development of the recovery-oriented services assessment: A collaboration with peer-provider consultants.

    Science.gov (United States)

    Lodge, Amy C; Kuhn, Wendy; Earley, Juli; Stevens Manser, Stacey

    2018-06-01

    The Recovery Self-Assessment (RSA) is a reliable and valid tool used to measure recovery-oriented services. Recent studies, however, suggest that the length and reading level of the RSA makes its routine use in service settings difficult. Recognizing the importance of including people with lived experience of a mental health challenge in research processes and the need to enhance the utility of tools that measure recovery-oriented services, this paper describes an innovative researcher-peer provider consultant multistep process used to revise the provider version of the RSA to create a new instrument-the Recovery-Oriented Services Assessment (ROSA). The authors conducted an exploratory factor analysis (EFA) with principal axis factoring extraction and direct oblimin rotation to evaluate the underlying structure of the provider RSA using data from mental health employees (n = 323). To triangulate the findings of the EFA, quantitative and qualitative data were collected from peer provider consultants (n = 9) on the importance of and language of RSA items. EFA results indicated that a 1-factor solution provided the best fit and explained 48% of the total variance. Consultants triangulated EFA results and recommended the addition of 2 items and language revisions. These results were used to develop the ROSA-a 15-item instrument measuring recovery-oriented services with accessible language. Two versions of the ROSA were developed: a staff version and a people-in-services version. The ROSA may provide organizations with a more accessible way to measure the extent to which their services are recovery oriented. (PsycINFO Database Record (c) 2018 APA, all rights reserved).

  5. Web-based Tool Identifies and Quantifies Potential Cost Savings Measures at the Hanford Site

    International Nuclear Information System (INIS)

    Renevitz, Marisa J.; Peschong, Jon C.; Charboneau, Briant L.; Simpson, Brett C.

    2014-01-01

    The Technical Improvement system is an approachable web-based tool that is available to Hanford DOE staff, site contractors, and general support service contractors as part of the baseline optimization effort underway at the Hanford Site. Finding and implementing technical improvements are a large part of DOE's cost savings efforts. The Technical Improvement dashboard is a key tool for brainstorming and monitoring the progress of submitted baseline optimization and potential cost/schedule efficiencies. The dashboard is accessible to users over the Hanford Local Area Network (HLAN) and provides a highly visual and straightforward status to management on the ideas provided, alleviating the need for resource intensive weekly and monthly reviews

  6. Hanford Emergency Response Plan

    International Nuclear Information System (INIS)

    Wagoner, J.D.

    1994-04-01

    The Hanford Emergency Response Plan for the US Department of Energy (DOE), Richland Operations Office (RL), incorporates into one document an overview of the emergency management program for the Hanford Site. The program has been developed in accordance with DOE orders, and state and federal regulations to protect worker and public health and safety and the environment in the event of an emergency at or affecting the Hanford Site. This plan provides a description of how the Hanford Site will implement the provisions of DOE 5500 series and other applicable Orders in terms of overall policies and concept of operations. It should be used as the basis, along with DOE Orders, for the development of specific contractor and RL implementing procedures

  7. Hanford Emergency Response Plan

    Energy Technology Data Exchange (ETDEWEB)

    Wagoner, J.D.

    1994-04-01

    The Hanford Emergency Response Plan for the US Department of Energy (DOE), Richland Operations Office (RL), incorporates into one document an overview of the emergency management program for the Hanford Site. The program has been developed in accordance with DOE orders, and state and federal regulations to protect worker and public health and safety and the environment in the event of an emergency at or affecting the Hanford Site. This plan provides a description of how the Hanford Site will implement the provisions of DOE 5500 series and other applicable Orders in terms of overall policies and concept of operations. It should be used as the basis, along with DOE Orders, for the development of specific contractor and RL implementing procedures.

  8. Managing Hanford Site solid waste through strict acceptance criteria

    International Nuclear Information System (INIS)

    Jasen, W.G.; Pierce, R.D.; Willis, N.P.

    1993-02-01

    Various types of waste have been generated during the 50-year history of the Hanford Site. Regulatory changes in the last 20 years have provided the emphasis for better management of these wastes. Interpretations of the Atomic Energy Act of 1954 (AEA) and the Resource Conservation and Recovery Act of 1976 (RCRA) have led to the definition of a group of wastes called radioactive mixed wastes (RMW). As a result of the radioactive and hazardous properties of these wastes, strict management programs have been implemented for the management of these wastes. Solid waste management is accomplished through a systems performance approach to waste management that used best-demonstrated available technology (BDAT) and best management practices. The solid waste program at the Hanford Site strives to integrate all aspects of management relative to the treatment, storage and disposal (TSD) of solid waste. Often there are many competing and important needs. It is a difficult task to balance these needs in a manner that is both equitable and productive. Management science is used to help the process of making decisions. Tools used to support the decision making process include five-year planning, cost estimating, resource allocation, performance assessment, waste volume forecasts, input/output models, and waste acceptance criteria. The purpose of this document is to describe how one of these tools, waste acceptance criteria, has helped the Hanford Site manage solid wastes

  9. Hanford Integrated Planning Process: 1993 Hanford Site-specific science and technology plan

    International Nuclear Information System (INIS)

    1993-12-01

    This document is the FY 1993 report on Hanford Site-specific science and technology (S ampersand T) needs for cleanup of the Site as developed via the Hanford Integrated Planning Process (HIPP). It identifies cleanup problems that lack demonstrated technology solutions and technologies that require additional development. Recommendations are provided regarding allocation of funding to address Hanford's highest-priority technology improvement needs, technology development needs, and scientific research needs, all compiled from a Sitewide perspective. In the past, the S ampersand T agenda for Hanford Site cleanup was sometimes driven by scientists and technologists, with minimal input from the ''problem owners'' (i.e., Westinghouse Hanford Company [WHC] staff who are responsible for cleanup activities). At other times, the problem-owners made decisions to proceed with cleanup without adequate scientific and technological inputs. Under both of these scenarios, there was no significant stakeholder involvement in the decision-making process. One of the key objectives of HIPP is to develop an understanding of the integrated S ampersand T requirements to support the cleanup mission, (a) as defined by the needs of the problem owners, the values of the stakeholders, and the technology development expertise that exists at Hanford and elsewhere. This requires a periodic, systematic assessment of these needs and values to appropriately define a comprehensive technology development program and a complementary scientific research program. Basic to our success is a methodology that is defensible from a technical perspective and acceptable to the stakeholders

  10. The Hanford Site solid waste treatment project; Waste Receiving and Processing (WRAP) Facility

    International Nuclear Information System (INIS)

    Roberts, R.J.

    1991-01-01

    The Waste Receiving and Processing (WRAP) Facility will provide treatment and temporary storage (consisting of in-process storage) for radioactive and radioactive/hazardous mixed waste. This facility must be constructed and operated in compliance with all appropriate US Department of Energy (DOE) orders and Resource Conservation and Recovery Act (RCRA) regulations. The WRAP Facility will examine and certify, segregate/sort, and treat for disposal suspect transuranic (TRU) wastes in drums and boxes placed in 20-yr retrievable storage since 1970; low-level radioactive mixed waste (RMW) generated and placed into storage at the Hanford Site since 1987; designated remote-handled wastes; and newly generated TRU and RMW wastes from high-level waste (HLW) recovery and processing operations. In order to accelerated the WRAP Project, a partitioning of the facility functions was done in two phases as a means to expedite those parts of the WRAP duties that were well understood and used established technology, while allowing more time to better define the processing functions needed for the remainder of WRAP. The WRAP Module 1 phase one, is to provide the necessary nondestructive examination and nondestructive assay services, as well as all transuranic package transporter (TRUPACT-2) shipping for both WRAP Project phases, with heating, ventilation, and air conditioning; change rooms; and administrative services. Phase two of the project, WRAP Module 2, will provide all necessary waste treatment facilities for disposal of solid wastes. 1 tab

  11. Customer equity considerations in service recovery : a cross-industry perspective

    NARCIS (Netherlands)

    Ruyter, de J.C.; Wetzels, M.G.M.

    2000-01-01

    Service recovery, or "doing things very right the second time" has been identified as a strategic issue in the services marketing and management literature. So far, much of the research on this phenomenon has departed from the disconfirmation paradigm. However, since perceptions of fairness play

  12. Environmental monitoring at Hanford by the state of Washington

    International Nuclear Information System (INIS)

    Conklin, A.W.; Mooney, R.R.; Erickson, J.L.

    1990-01-01

    The Department of Social and Health Services' Office of Radiation Protection (ORP), Washington State's radiation control agency, has a mandate to protect the public from radiation. In 1985, ORP was instructed by the legislature to establish a statewide environmental radiological base line, beginning with Hanford, to verify federal environmental programs, and to enforce federal and state Clean Air Acts. The primary mission of the agency is to protect public health by active involvement in Hanford monitoring and oversight. The state's program was designed not to duplicate but to supplement existing programs and to identify any sampling gaps or problems. Split, side-by-side, and independent samples are collected, with analysis performed by the state's own laboratory. Media sampled have included surface and drinking water, seep and ground water, fruits and vegetables, milk, soils, and air particulates; ambient radiation levels have been determined. Special activities have included split sampling of river seeps with multiple agencies, preliminary dose assessment of early Hanford releases, investigations of 129 I in the environment and in Franklin County drinking water, verification of U.S. Department of Energy (DOE) data on erroneous alarms at the Hanford Plutonium Uranium Extraction Plant, split sampling with a DOE headquarters survey, and participation in several General Accounting Office investigations and a National Academy of Sciences review. The independence of ORP programs guarantees that the public has access to environmental data on the activities of DOE and its contractors. We will describe the interrelationship of ORP and Hanford programs and present results of ORP activities

  13. Second Quarter Hanford Seismic Report for Fiscal Year 2009

    International Nuclear Information System (INIS)

    Rohay, Alan C.; Sweeney, Mark D.; Hartshorn, Donald C.; Clayton, Ray E.; Devary, Joseph L.

    2009-01-01

    The Hanford Seismic Assessment Program (HSAP) provides an uninterrupted collection of high-quality raw and processed seismic data from the Hanford Seismic Network for the U.S. Department of Energy and its contractors. The HSAP is responsible for locating and identifying sources of seismic activity and monitoring changes in the historical pattern of seismic activity at the Hanford Site. The data are compiled, archived, and published for use by the Hanford Site for waste management, natural phenomena hazards assessments, and engineering design and construction. In addition, the HSAP works with the Hanford Site Emergency Services Organization to provide assistance in the event of a significant earthquake on the Hanford Site. The Hanford Seismic Network and the Eastern Washington Regional Network consist of 44 individual sensor sites and 15 radio relay sites maintained by the Hanford Seismic Assessment Team. The Hanford Seismic Network recorded over 800 local earthquakes during the second quarter of FY 2009. Nearly all of these earthquakes were detected in the vicinity of Wooded Island, located about eight miles north of Richland just west of the Columbia River. Most of the events were considered minor (magnitude (Mc) less than 1.0) with 19 events in the 2.0-2.9 range. The estimated depths of the Wooded Island events are shallow (averaging less than 1.0 km deep) with a maximum depth estimated at 1.9 km. This places the Wooded Island events within the Columbia River Basalt Group (CRBG). The low magnitude and the shallowness of the Wooded Island events have made them undetectable to most area residents. However, some Hanford employees working within a few miles of the area of highest activity, and individuals living in homes directly across the Columbia River from the swarm center, have reported feeling some movement. The Hanford SMA network was triggered numerous times by the Wooded Island swarm events. The maximum acceleration values recorded by the SMA network were

  14. Second Quarter Hanford Seismic Report for Fiscal Year 2009

    Energy Technology Data Exchange (ETDEWEB)

    Rohay, Alan C.; Sweeney, Mark D.; Hartshorn, Donald C.; Clayton, Ray E.; Devary, Joseph L.

    2009-07-31

    The Hanford Seismic Assessment Program (HSAP) provides an uninterrupted collection of high-quality raw and processed seismic data from the Hanford Seismic Network for the U.S. Department of Energy and its contractors. The HSAP is responsible for locating and identifying sources of seismic activity and monitoring changes in the historical pattern of seismic activity at the Hanford Site. The data are compiled, archived, and published for use by the Hanford Site for waste management, natural phenomena hazards assessments, and engineering design and construction. In addition, the HSAP works with the Hanford Site Emergency Services Organization to provide assistance in the event of a significant earthquake on the Hanford Site. The Hanford Seismic Network and the Eastern Washington Regional Network consist of 44 individual sensor sites and 15 radio relay sites maintained by the Hanford Seismic Assessment Team. The Hanford Seismic Network recorded over 800 local earthquakes during the second quarter of FY 2009. Nearly all of these earthquakes were detected in the vicinity of Wooded Island, located about eight miles north of Richland just west of the Columbia River. Most of the events were considered minor (magnitude (Mc) less than 1.0) with 19 events in the 2.0-2.9 range. The estimated depths of the Wooded Island events are shallow (averaging less than 1.0 km deep) with a maximum depth estimated at 1.9 km. This places the Wooded Island events within the Columbia River Basalt Group (CRBG). The low magnitude and the shallowness of the Wooded Island events have made them undetectable to most area residents. However, some Hanford employees working within a few miles of the area of highest activity, and individuals living in homes directly across the Columbia River from the swarm center, have reported feeling some movement. The Hanford SMA network was triggered numerous times by the Wooded Island swarm events. The maximum acceleration values recorded by the SMA network were

  15. Taking a coproduction approach to integrating recovery orientated care in Irish Mental Health Services

    OpenAIRE

    Brogan, Catherine Mary; Ryan, Michael

    2017-01-01

    Advancing Recovery in Ireland (ARI) is a HSE national initiative aimed at securing the organisational and cultural changes necessary to develop more “Recovery-oriented” services recognising that  recovery is  ‘being able to create and live a meaningful and full life in a community of choice with or without the presence of mental health issues’[i]  A Recovery orientated service is underpinned by the premises that  (1) true partnership through coproduction between those who use and those who pr...

  16. Service Recovery Strategy and Customer Satisfaction: Evidence From Hotel Industry in Yogyakarta-Indonesia

    OpenAIRE

    Suprapto , Budi; Yunanto Hashym, Galang

    2010-01-01

    This paper aims to discuss the findings from a study conducted concerning service recovery strategies and customer satisfaction among the hotels in Yogyakarta, Indonesia. The hospitality industry in Yogyakarta is a booming one and competition in the hotel industry is indeed stiff. To reduce the level of service failure in hotels as a result of unsatisfactory services, there is a need to identify recovery strategies to rectify and better manage the situation. The ...

  17. Hanford Sampling Quality Management Plan (HSQMP)

    International Nuclear Information System (INIS)

    Hyatt, J.E.

    1995-01-01

    This document provides a management tool for evaluating and designing the appropriate elements of a field sampling program. This document provides discussion of the elements of a program and is to be used as a guidance document during the preparation of project and/or function specific documentation. This document does not specify how a sampling program shall be organized. The HSQMP is to be used as a companion document to the Hanford Analytical Services Quality Assurance Plan (HASQAP) DOE/RL-94-55. The generation of this document was enhanced by conducting baseline evaluations of current sampling organizations. Valuable input was received from members of field and Quality Assurance organizations. The HSQMP is expected to be a living document. Revisions will be made as regulations and or Hanford Site conditions warrant changes in the best management practices. Appendices included are: summary of the sampling and analysis work flow process, a user's guide to the Data Quality Objective process, and a self-assessment checklist

  18. Site Support Program Plan for ICF Kaiser Hanford Company

    International Nuclear Information System (INIS)

    Benedetti, R.L.

    1994-10-01

    This document describes the Hanford Reservation site support program plan for each support division, in terms of safety, environmental concerns, costs, and reliability. Support services include the following: Piped Utilities; Electrical utilities; transportation; Energy management; General Administration Support Buildings; electrical safety upgrades. This Volume III discusses Operations and Maintenance Transportation and the Transportation Department including fleet maintenance, railroad operations and track maintenance, bus operations, solid waste disposal, special delivery services, and road maintenance

  19. PERSEPSI NASABAH TENTANG LAYANAN PERBANKAN: PENGARUH SERVICE FAILURE DAN STRATEGI SERVICE RECOVERY TERHADAP BEHAVIORAL INTENTIONS

    Directory of Open Access Journals (Sweden)

    Yuli Liestyana

    2017-03-01

    Full Text Available The research was conducted to verify the ability of service quality and service recoverystrategy to predict behavioral intentions in the banking industry. A survey questionnaire wasdeveloped, then it was distributed to 150 customers of banks in Yogyakarta. Data was analyzedusing multiple regression analysis. The results provided support for hypothesis of the negativeeffect of service failure and positive effect of recovery strategy on behavioral intentions.

  20. Recent Improvements In Interface Management For Hanfords Waste Treatment And Immobilization Plant - 13263

    International Nuclear Information System (INIS)

    Arm, Stuart T.; Pell, Michael J.; Van Meighem, Jeffery S.; Duncan, Garth M.; Harrington, Christopher C.

    2012-01-01

    The U.S. Department of Energy (DOE), Office of River Protection (ORP) is responsible for management and completion of the River Protection Project (RPP) mission, which comprises both the Hanford Site tank farms operations and the Waste Treatment and Immobilization Plant (WTP). The RPP mission is to store, retrieve and treat Hanford's tank waste; store and dispose of treated wastes; and close the tank farm waste management areas and treatment facilities by 2047. The WTP is currently being designed and constructed by Bechtel National Inc. (BNI) for DOE-ORP. BNI relies on a number of technical services from other Hanford contractors for WTP's construction and commissioning. These same services will be required of the future WTP operations contractor. The WTP interface management process has recently been improved through changes in organization and technical issue management documented in an Interface Management Plan. Ten of the thirteen active WTP Interface Control Documents (ICDs) have been revised in 2012 using the improved process with the remaining three in progress. The value of the process improvements is reflected by the ability to issue these documents on schedule

  1. Hypospadias surgery in children: improved service model of enhanced recovery pathway and dedicated surgical team.

    Science.gov (United States)

    Wong, Y S; Pang, K K; Tam, Y H

    2018-05-21

    Children in Hong Kong are generally hospitalised for 1 to 2 weeks after hypospadias repairs. In July 2013, we introduced a new service model that featured an enhanced recovery pathway and a dedicated surgical team responsible for all perioperative services. In this study, we investigated the outcomes of hypospadias repair after the introduction of the new service model. We conducted a retrospective study on consecutive children who underwent primary hypospadias repair from January 2006 to August 2016, comparing patients under the old service with those under the new service. Outcome measures included early morbidity, operative success, and completion of enhanced recovery pathway. The old service and new service cohorts comprised 176 and 126 cases, respectively. There was no difference between the two cohorts in types of hypospadias and surgical procedures performed. The median hospital stay was 2 days in the new service cohort compared with 10 days in the old service cohort (Pservice than the old service. Multivariable analysis revealed that the new service significantly reduced the odds of early morbidity (odds ratio=0.35, 95% confidence interval=0.15-0.85; P=0.02) and operative failure (odds ratio=0.32, 95% confidence interval=0.17-0.59; Pservice. Of the new service cohort, 111(88.1%) patients successfully completed the enhanced recovery pathway. The enhanced recovery pathway can be implemented safely and effectively to primary hypospadias repair. A dedicated surgical team may play an important role in successful implementation of the enhanced recovery pathway and optimisation of surgical outcomes.

  2. Annual Hanford Seismic Report for Fiscal Year 2009

    Energy Technology Data Exchange (ETDEWEB)

    Rohay, Alan C.; Sweeney, Mark D.; Hartshorn, Donald C.; Clayton, Ray E.; Devary, Joseph L.

    2009-12-31

    The Hanford Seismic Assessment Program (HSAP) provides an uninterrupted collection of high-quality raw and processed seismic data from the Hanford Seismic Network for the U.S. Department of Energy and its contractors. The HSAP is responsible for locating and identifying sources of seismic activity and monitoring changes in the historical pattern of seismic activity at the Hanford Site. The data are compiled, archived, and published for use by the Hanford Site for waste management, natural phenomena hazards assessments, and engineering design and construction. In addition, the HSAP works with the Hanford Site Emergency Services Organization to provide assistance in the event of a significant earthquake on the Hanford Site. The Hanford Seismic Network and the Eastern Washington Regional Network consist of 44 individual sensor sites and 15 radio relay sites maintained by the Hanford Seismic Assessment Team. During FY 2009, the Hanford Seismic Network recorded nearly 3000 triggers on the seismometer system, which included over 1700 seismic events in the southeast Washington area and an additional 370 regional and teleseismic events. There were 1648 events determined to be local earthquakes relevant to the Hanford Site. Nearly all of these earthquakes were detected in the vicinity of Wooded Island, located about eight miles north of Richland just west of the Columbia River. Recording of the Wooded Island events began in January with over 250 events per month through June 2009. The frequency of events decreased starting in July 2009 to approximately 10-15 events per month through September 2009. Most of the events were considered minor (coda-length magnitude [Mc] less than 1.0) with 47 events in the 2.0-3.0 range. The estimated depths of the Wooded Island events are shallow (averaging less than 1.0 km deep) with a maximum depth estimated at 2.3 km. This places the Wooded Island events within the Columbia River Basalt Group (CRBG). The highest-magnitude event (3.0Mc

  3. Annual Hanford Seismic Report for Fiscal Year 2010

    Energy Technology Data Exchange (ETDEWEB)

    Rohay, Alan C.; Clayton, Ray E.; Sweeney, Mark D.; Devary, Joseph L.; Hartshorn, Donald C.

    2010-12-27

    The Hanford Seismic Assessment Program (HSAP) provides an uninterrupted collection of high-quality raw and processed seismic data from the Hanford Seismic Network for the U.S. Department of Energy and its contractors. The HSAP is responsible for locating and identifying sources of seismic activity and monitoring changes in the historical pattern of seismic activity at the Hanford Site. The data are compiled, archived, and published for use by the Hanford Site for waste management, natural phenomena hazards assessments, and engineering design and construction. In addition, the HSAP works with the Hanford Site Emergency Services Organization to provide assistance in the event of a significant earthquake on the Hanford Site. The Hanford Seismic Network and the Eastern Washington Regional Network consist of 44 individual sensor sites and 15 radio relay sites maintained by the Hanford Seismic Assessment Team. During FY 2010, the Hanford Seismic Network recorded 873 triggers on the seismometer system, which included 259 seismic events in the southeast Washington area and an additional 324 regional and teleseismic events. There were 210 events determined to be local earthquakes relevant to the Hanford Site. One hundred and fifty-five earthquakes were detected in the vicinity of Wooded Island, located about eight miles north of Richland just west of the Columbia River. The Wooded Island events recorded this fiscal year were a continuation of the swarm events observed during fiscal year 2009 and reported in previous quarterly and annual reports (Rohay et al. 2009a, 2009b, 2009c, 2010a, 2010b, and 2010c). Most events were considered minor (coda-length magnitude [Mc] less than 1.0) with the largest event recorded on February 4, 2010 (3.0Mc). The estimated depths of the Wooded Island events are shallow (averaging approximately 1.5 km deep) placing the swarm within the Columbia River Basalt Group. Based upon the last two quarters (Q3 and Q4) data, activity at the Wooded Island

  4. Hanford Seismic Annual Report and Fourth Quarter Report for Fiscal Year 1999

    Energy Technology Data Exchange (ETDEWEB)

    AC Rohay; DC Hartshorn; SP Reidel

    1999-12-07

    Hanford Seismic Monitoring provides an uninterrupted collection of high-quality raw and processed seismic data from the Hanford Seismic Network (HSN) for the U.S. Department of Energy and its contractors. Hanford Seismic Monitoring also locates and identifies sources of seismic activity and monitors changes in the historical pattern of seismic activity at the Hanford Site. The data are compiled, archived, and published for use by the Hanford Site for waste management, Natural Phenomena Hazards assessments, and engineering design and construction. In addition, the seismic monitoring organization works with the Hanford Site Emergency Services Organization to provide assistance in the event of a significant earthquake on the Hanford Site. The HSN and the Eastern Washington Regional Network. (EWRN) consist of 40 individual sensor sites and 15 radio relay sites maintained by the Hanford Seismic Monitoring staff. A major reconfiguration of the HSN was initiated at the end of this quarter and the results will be reported in the first quarter report for next fiscal year (FY2000). For the HSN, there were 390 triggers during the fourth quarter of fiscal year(FY) 1999 on the primary recording system. With the implementation of dual backup systems during the second quarter of the fiscal year and an overall increase observed in sensitivity, a total of 1632 triggers were examined, identified, and processed during this fiscal year. During the fourth quarter, 24 seismic events were located by the HSN within the reporting region of 46 degrees to 47 degrees north latitude and 119 degrees to 120 degrees west longitude 9 were earthquakes in the Columbia River Basalt Group, 2 were earthquakes in the pre-basalt sediments, 10 were earthquakes in the crystalline basement; and 2 were quarry blasts. One earthquake appears to be related to a major geologic structure, 14 earthquakes occurred in known swarm areas, and 7 earthquakes were random occurrences.

  5. Hanford Waste Vitrification Plant technical manual

    Energy Technology Data Exchange (ETDEWEB)

    Larson, D.E. [ed.; Watrous, R.A.; Kruger, O.L. [and others

    1996-03-01

    A key element of the Hanford waste management strategy is the construction of a new facility, the Hanford Waste Vitrification Plant (HWVP), to vitrify existing and future liquid high-level waste produced by defense activities at the Hanford Site. The HWVP mission is to vitrify pretreated waste in borosilicate glass, cast the glass into stainless steel canisters, and store the canisters at the Hanford Site until they are shipped to a federal geological repository. The HWVP Technical Manual (Manual) documents the technical bases of the current HWVP process and provides a physical description of the related equipment and the plant. The immediate purpose of the document is to provide the technical bases for preparation of project baseline documents that will be used to direct the Title 1 and Title 2 design by the A/E, Fluor. The content of the Manual is organized in the following manner. Chapter 1.0 contains the background and context within which the HWVP was designed. Chapter 2.0 describes the site, plant, equipment and supporting services and provides the context for application of the process information in the Manual. Chapter 3.0 provides plant feed and product requirements, which are primary process bases for plant operation. Chapter 4.0 summarizes the technology for each plant process. Chapter 5.0 describes the engineering principles for designing major types of HWVP equipment. Chapter 6.0 describes the general safety aspects of the plant and process to assist in safe and prudent facility operation. Chapter 7.0 includes a description of the waste form qualification program and data. Chapter 8.0 indicates the current status of quality assurance requirements for the Manual. The Appendices provide data that are too extensive to be placed in the main text, such as extensive tables and sets of figures. The Manual is a revision of the 1987 version.

  6. Hanford Waste Vitrification Plant technical manual

    International Nuclear Information System (INIS)

    Larson, D.E.; Watrous, R.A.; Kruger, O.L.

    1996-03-01

    A key element of the Hanford waste management strategy is the construction of a new facility, the Hanford Waste Vitrification Plant (HWVP), to vitrify existing and future liquid high-level waste produced by defense activities at the Hanford Site. The HWVP mission is to vitrify pretreated waste in borosilicate glass, cast the glass into stainless steel canisters, and store the canisters at the Hanford Site until they are shipped to a federal geological repository. The HWVP Technical Manual (Manual) documents the technical bases of the current HWVP process and provides a physical description of the related equipment and the plant. The immediate purpose of the document is to provide the technical bases for preparation of project baseline documents that will be used to direct the Title 1 and Title 2 design by the A/E, Fluor. The content of the Manual is organized in the following manner. Chapter 1.0 contains the background and context within which the HWVP was designed. Chapter 2.0 describes the site, plant, equipment and supporting services and provides the context for application of the process information in the Manual. Chapter 3.0 provides plant feed and product requirements, which are primary process bases for plant operation. Chapter 4.0 summarizes the technology for each plant process. Chapter 5.0 describes the engineering principles for designing major types of HWVP equipment. Chapter 6.0 describes the general safety aspects of the plant and process to assist in safe and prudent facility operation. Chapter 7.0 includes a description of the waste form qualification program and data. Chapter 8.0 indicates the current status of quality assurance requirements for the Manual. The Appendices provide data that are too extensive to be placed in the main text, such as extensive tables and sets of figures. The Manual is a revision of the 1987 version

  7. Hanford Site technical baseline database. Revision 1

    International Nuclear Information System (INIS)

    Porter, P.E.

    1995-01-01

    This report lists the Hanford specific files (Table 1) that make up the Hanford Site Technical Baseline Database. Table 2 includes the delta files that delineate the differences between this revision and revision 0 of the Hanford Site Technical Baseline Database. This information is being managed and maintained on the Hanford RDD-100 System, which uses the capabilities of RDD-100, a systems engineering software system of Ascent Logic Corporation (ALC). This revision of the Hanford Site Technical Baseline Database uses RDD-100 version 3.0.2.2 (see Table 3). Directories reflect those controlled by the Hanford RDD-100 System Administrator. Table 4 provides information regarding the platform. A cassette tape containing the Hanford Site Technical Baseline Database is available

  8. Mixed waste management at the Hanford Site

    International Nuclear Information System (INIS)

    Roberts, R.J.; Jasen, W.G.

    1991-01-01

    Various types of waste have been generated during the 50-year history of the Hanford Site. Regulatory changes in the last 20 years have provided the emphasis for better management of these wastes. Interpretations of the Atomic Energy Act (AEA) and the Resource Conservation and Recovery Act (RCRA) have led to the definition of a group of wastes called radioactive mixed wastes (RMW). As a result of the radioactive and hazardous properties of these wastes, special projects have been initiated for the management of RMW. This paper addresses the management of solid RMW. The management of bulk liquid RMW will not be described. 7 refs., 4 figs

  9. FY 2001 Hanford Waste Management Strategic Plan

    International Nuclear Information System (INIS)

    COLLINS, M.S.

    2001-01-01

    We are pleased to present the 2001 Hanford Waste Management Program Strategic Plan. This plan supports the newly developed U. S. Department of Energy Site outcomes strategy. The 2001 Plan reflects current and projected needs for Waste Management Program services in support of Hanford Site cleanup, and updates the objectives and actions using new waste stream oriented logic for the strategic goals: (1) waste treatment/processing, storage, and disposal; (2) interfaces; and (3) program excellence. Overall direction for the Program is provided by the Waste Management Division, Office of the Assistant Manager for Environmental Restoration and Waste Management, U. S. Department of Energy, Richland Operations Office. Fluor Hanford, Inc. is the operating contractor for the program. This Plan documents proactive strategies for planning and budgeting, with a major focus on helping meet regulatory commitments in a timely and efficient manner and concurrently assisting us in completing programs cheaper, better and quicker. Newly developed waste stream oriented logic was incorporated to clarify Site outcomes. External drivers, technology inputs, treatment/processing, storage and disposal strategies, and stream specific strategies are included for the six major waste types addressed in this Plan (low-level waste, mixed low-level waste, contact-handled transuranic waste, remote-handled transuranic waste, liquid waste, and cesium/strontium capsules). The key elements of the strategy are identification and quantification of the needs for waste management services, assessment of capabilities, and development of cost-effective actions to meet the needs and to continuously improve performance. Accomplishment of specific actions as set forth in the Plan depends on continued availability of the required resources and funding. The primary objectives of Plan are: (1) enhance the Waste Management Program to improve flexibility, become more holistic especially by implementing new

  10. Hanford well custodians. Revision 1

    International Nuclear Information System (INIS)

    Schatz, A.L.; Underwood, D.J.

    1995-01-01

    The Hanford Site Groundwater Protection Management Program recognized the need to integrate monitoring well activities in a centralized manner. A key factor to Hanford Site well integration was the need to clearly identify a responsible party for each of the wells. WHC was asked to identify all wells on site, the program(s) using each well, and the program ultimately responsible for the well. This report lists the custodian and user(s) for each Hanford well and supplies a comprehensive list of all decommissioned and orphaned wells on the Hanford Site. This is the first update to the original report released in December 1993

  11. Third Quarter Hanford Seismic Report for Fiscal Year 2010

    Energy Technology Data Exchange (ETDEWEB)

    Rohay, Alan C.; Sweeney, Mark D.; Hartshorn, Donald C.; Clayton, Ray E.; Devary, Joseph L.

    2010-09-29

    The Hanford Seismic Assessment Program (HSAP) provides an uninterrupted collection of high-quality raw and processed seismic data from the Hanford Seismic Network for the U.S. Department of Energy and its contractors. The HSAP is responsible for locating and identifying sources of seismic activity and monitoring changes in the historical pattern of seismic activity at the Hanford Site. The data are compiled, archived, and published for use by the Hanford Site for waste management, natural phenomena hazards assessments, and engineering design and construction. In addition, the HSAP works with the Hanford Site Emergency Services Organization to provide assistance in the event of a significant earthquake on the Hanford Site. The Hanford Seismic Network and the Eastern Washington Regional Network consist of 44 individual sensor sites and 15 radio relay sites maintained by the Hanford Seismic Assessment Team. The Hanford Seismic Network recorded 23 local earthquakes during the third quarter of FY 2010. Sixteen earthquakes were located at shallow depths (less than 4 km), five earthquakes at intermediate depths (between 4 and 9 km), most likely in the pre-basalt sediments, and two earthquakes were located at depths greater than 9 km, within the basement. Geographically, twelve earthquakes were located in known swarm areas, 3 earthquakes occurred near a geologic structure (Saddle Mountain anticline), and eight earthquakes were classified as random events. The highest magnitude event (3.0 Mc) was recorded on May 8, 2010 at depth 3.0 km with epicenter located near the Saddle Mountain anticline. Later in the quarter (May 24 and June 28) two additional earthquakes were also recorded nearly at the same location. These events are not considered unusual in that earthquakes have been previously recorded at this location, for example, in October 2006 (Rohay et al; 2007). Six earthquakes were detected in the vicinity of Wooded Island, located about eight miles north of Richland just

  12. Draft Hanford Remedial Action Environmental Impact Statement and Comprehensive Land Use Plan: Volume 2 of 4

    International Nuclear Information System (INIS)

    1996-08-01

    This appendix discusses the scope of actions addressed in the Draft Hanford Remedial Action Environmental Impact Statement and Comprehensive Land Use Plan. To address the purpose and need for agency action identified in Chapter 2.0 of the HRA-EIS, the scope includes an evaluation of the potential environmental impacts associated with the remedial actions to be conducted by the US Department of Energy (DOE) under the provisions of the Hanford Federal Facility Agreement and Consent Order (Tri-Party Agreement) (Ecology et al. 1989). These remedial actions would bring the Hanford Site into compliance with the applicable requirements of the Comprehensive Environmental Response, Compensation, and Liability Act of 1980 (CERCLA) and the Resource Conservation and Recovery Act of 1976 (RCRA). The DOE program responsible for conducting remedial actions at the Hanford Site is referred to as the Richland Environmental Restoration (ER) Project. The Richland ER Project encompasses the following projects: radiation area remedial actions and underground storage tanks (UST); RCRA closures; single-shell tank (SST) closures; past-practice waste site operable unit (source and groundwater) remedial actions; surplus facility decommissioning; and waste storage and disposal facilities

  13. Hanford Site peak gust wind speeds

    International Nuclear Information System (INIS)

    Ramsdell, J.V.

    1998-01-01

    Peak gust wind data collected at the Hanford Site since 1945 are analyzed to estimate maximum wind speeds for use in structural design. The results are compared with design wind speeds proposed for the Hanford Site. These comparisons indicate that design wind speeds contained in a January 1998 advisory changing DOE-STD-1020-94 are excessive for the Hanford Site and that the design wind speeds in effect prior to the changes are still appropriate for the Hanford Site

  14. The effects of job satisfaction, employee commitment, workplace friendship and team culture on service recovery performance

    Directory of Open Access Journals (Sweden)

    Abednego Feehi Okoe

    2016-11-01

    Full Text Available The existing literature has called for more studies to be conducted on how human resource activities affect service recovery performance. This study therefore ascertains the effects of Job Satisfaction, employee Commitment, Workplace Friendship and Team Culture on Service Recovery Performance. The survey research design was used in this study. The participants were frontline employees from the various service sectors in Ghana. The convenience sampling was used as the sampling technique. A total of 372 responses were used in the final analysis. The scale items were adapted from the existing literature. Confirmatory factor analysis was used to assess the fit of the model. Multiple linear regression was used to test the hypotheses. The findings indicate that Job Satisfaction, Employee Commitment, Workplace Friendship and Team Culture significantly exerts positive influence on Service Recovery Performance of frontline employees. The findings from the study imply that there are several antecedents to Service Recovery Performance. Team Culture, Workplace Commitment, and Employee Commitment can influence Job Satisfaction which in turn will affect Service Recovery Performance resulting in customer satisfaction and retention.

  15. 1993 report on Hanford Site land disposal restrictions for mixed wastes

    International Nuclear Information System (INIS)

    Black, D.

    1993-04-01

    Since the early 1940s, the contractors at the Hanford Site have been involved in the production and purification of nuclear defense materials. These production activities have resulted in the generation of large quantities of liquid and solid radioactive mixed waste (RMW). This waste is subject to regulation under authority of both the Resource Conservation and Recovery Act of 1976 2 (RCRA) and Atomic Energy Act 3 . This report covers mixed waste only. Hazardous waste that is not contaminated with radionuclides is not addressed in this report. The Washington State Department of Ecology, US Environmental Protection Agency, and US Department of Energy have entered into an agreement, the Hanford Federal Facility Agreement and Consent Order 1 (commonly referred to as the Tri-Party Agreement) to bring the Hanford Site operations into compliance with dangerous waste regulations. The Tri-Party Agreement required development of the original land disposal restrictions (LDR) plan and its annual updates to comply with LDR requirements for RMW. This report is the third update of the plan first issued in 1990. The Tri-Party Agreement requires, and the baseline plan and annual update reports provide, the information that follows: Waste characterization information; storage data; treatment information; waste reduction information; schedule; and progress

  16. Hanford recycling

    Energy Technology Data Exchange (ETDEWEB)

    Leonard, I.M.

    1996-09-01

    This paper is a study of the past and present recycling efforts on the Hanford site and options for future improvements in the recycling program. Until 1996, recycling goals were voluntarily set by the waste generators: this year, DOE has imposed goals for all its sites to accomplish by 1999. Hanford is presently meeting the voluntary site goals, but may not be able to meet all the new DOE goals without changes to the program. Most of these new DOE goals are recycling goals: * Reduce the generation of radioactive (low-level) waste from routine operations 50 percent through source reduction and recycling. * Reduce the generation of low-level mixed waste from routine operations 50 percent through source reduction and recycling. * Reduce the generation of hazardous waste from routine operations 50 percent through source reduction and recycling. * Recycle 33 percent of the sanitary waste from all operations. * Increase affirmative procurement of EPA-designated recycled items to 100 percent. The Hanford recycling program has made great strides-there has been a 98 percent increase in the amount of paper recycled since its inception in 1990. Hanford recycles paper, chemicals cardboard, tires, oil, batteries, rags, lead weights, fluorescent tubes, aerosol products, concrete, office furniture, computer software, drums, toner cartridges, and scrap metal. Many other items are recycled or reused by individual groups on a one time basis without a formal contract. Several contracts are closed-loop contracts which involve all parts of the recycle loop. Considerable savings are generated from recycling, and much more is possible with increased attention and improvements to this program. General methods for improving the recycling program to ensure that the new goals can be met are: a Contract and financial changes 0 Tracking database and methods improvements 0 Expanded recycling efforts. Specifically, the Hanford recycling program would be improved by: 0 Establishing one overall

  17. Customer retention: A theoretical perspective of service failure and service recovery in the hotel industry

    OpenAIRE

    D. J. Petzer; T. F.J. Steyn

    2006-01-01

    Purpose: The purpose of this paper is to provide a theoretical perspective on customer retention activities associated with service failure management and service recovery as a means to retain customers in the hotel industry - and to improve the competitiveness of a hotel. The research is pursued with the following objectives in mind: To determine the customer retention activities involved in the service failure management needed by hotels to retain customers. To determine the customer ...

  18. The effects of service failures and recovery on customer loyalty in e-services: An empirical investigation

    OpenAIRE

    Sousa, Rui; Voss, Christopher A.

    2009-01-01

    Purpose – Despite having been widely studied in traditional (bricks-and-mortar) services, the effect of service failures and recovery (SFR) on customer loyalty has received only limited attention in the context of e-services. This paper sets out to empirically test the following set of hypotheses in an e-service setting: H1, service failures have a negative effect on customer loyalty intentions; H2, failure resolution has a positive effect on customer loyalty intentions; H3, satisfaction w...

  19. Introduction to the Hanford Site

    Energy Technology Data Exchange (ETDEWEB)

    Cushing, C.E.

    1995-06-01

    This section of the 1994 Hanford Site Environmental Report discusses the Site mission and provides general information about the site. The U.S. DOE has established a new mission for Hanford including: Management of stored wastes, environmental restoration, research and development, and development of new technologies. The Hanford Reservation is located in south central Washington State just north of the confluence of the Snake and Yakima Rivers with the Columbia River. The approximately 1,450 square kilometers which comprises the Hanford Site, with restricted public access, provides a buffer for the smaller areas within the site which have historically been used for the production of nuclear materials, radioactive waste storage, and radioactive waste disposal.

  20. Hanford site waste tank characterization

    International Nuclear Information System (INIS)

    De Lorenzo, D.S.; Simpson, B.C.

    1994-08-01

    This paper describes the on-going work in the characterization of the Hanford-Site high-level waste tanks. The waste in these tanks was produced as part of the nuclear weapons materials processing mission that occupied the Hanford Site for the first 40 years of its existence. Detailed and defensible characterization of the tank wastes is required to guide retrieval, pretreatment, and disposal technology development, to address waste stability and reactivity concerns, and to satisfy the compliance criteria for the various regulatory agencies overseeing activities at the Hanford Site. The resulting Tank Characterization Reports fulfill these needs, as well as satisfy the tank waste characterization milestones in the Hanford Federal Facility Agreement and Consent Order

  1. Hanford Surplus Facilities Program plan

    International Nuclear Information System (INIS)

    Hughes, M.C.; Wahlen, R.K.; Winship, R.A.

    1989-09-01

    The Hanford Surplus Facilities Program is responsible for the safe and cost-effective surveillance, maintenance, and decommissioning of surplus facilities at the Hanford Site. The management of these facilities requires a surveillance and maintenance program to keep them in a safe condition and development of a plan for ultimate disposition. Criteria used to evaluate each factor relative to decommissioning are based on the guidelines presented by the US Department of Energy-Richland Operations Office, Defense Facilities Decommissioning Program Office, and are consistent with the Westinghouse Hanford Company commitment to decommission the Hanford Site retired facilities in the safest and most cost-effective way achievable. This document outlines the plan for managing these facilities to the end of disposition

  2. Introduction to the Hanford Site

    International Nuclear Information System (INIS)

    Cushing, C.E.

    1995-01-01

    This section of the 1994 Hanford Site Environmental Report discusses the Site mission and provides general information about the site. The U.S. DOE has established a new mission for Hanford including: Management of stored wastes, environmental restoration, research and development, and development of new technologies. The Hanford Reservation is located in south central Washington State just north of the confluence of the Snake and Yakima Rivers with the Columbia River. The approximately 1,450 square kilometers which comprises the Hanford Site, with restricted public access, provides a buffer for the smaller areas within the site which have historically been used for the production of nuclear materials, radioactive waste storage, and radioactive waste disposal

  3. Hanford Environmental Management Program implementation plan

    International Nuclear Information System (INIS)

    1988-08-01

    The Hanford Environmental Management Program (HEMP) was established to facilitate compliance with the applicable environmental statues, regulations, and standards on the Hanford Site. The HEMP provides a structured approach to achieve environmental management objectives. The Hanford Environmental Management Program Plan (HEMP Plan) was prepared as a strategic level planning document to describe the program management, technical implementation, verification, and communications activities that guide the HEMP. Four basic program objectives are identified in the HEMP Plan as follows: establish ongoing monitoring to ensure that Hanford Site operations comply with environmental requirements; attain regulatory compliance through the modification of activities; mitigate any environmental consequences; and minimize the environmental impacts of future operations at the Hanford Site. 2 refs., 24 figs., 27 tabs

  4. Resource recovery and reuse as an incentive for a more viable sanitation service chain

    Directory of Open Access Journals (Sweden)

    Krishna C. Rao

    2017-06-01

    Full Text Available Recovering nutrients, water and energy from domestic waste streams, including wastewater and faecal sludge, is slowly gaining momentum in low-income countries. Resource recovery and reuse (RRR offers value beyond environmental benefits through cost recovery. An expected game changer in sanitation service provision is a business model where benefits accrued via RRR can support upstream sanitation services despite the multitude of private and public stakeholders involved from waste collection to treatment. This paper shows options of how resource recovery and reuse can be an incentive for the sustainable sanitation service chain, by recovering costs where revenue can feed back internally or using generated revenues from reuse to fill financial gaps across the service chain to complement other supporting mechanisms for making waste management more attractive.

  5. Hanford Site physical separations CERCLA treatability test plan

    International Nuclear Information System (INIS)

    1992-03-01

    This test plan describes specifications, responsibilities, and general procedures to be followed to conduct a physical separations soil treatability test in the North Process Pond of the 300-FF-1 Operable Unit at the Hanford Site, Washington. The objective of this test is to evaluate the use of physical separation systems as a means of concentrating chemical and radioactive contaminants into fine soil fractions and thereby minimizing waste volumes. If successful the technology could be applied to clean up millions of cubic meters of contaminated soils in waste sites at Hanford and other sites. It is not the intent of this test to remove contaminated materials from the fine soils. Physical separation is a simple and comparatively low cost technology to potentially achieve a significant reduction in the volume of contaminated soils. Organic contaminants are expected to be insignificant for the 300-FF-I Operable Unit test, and further removal of metals and radioactive contaminants from the fine fraction of soils will require secondary treatment such as chemical extraction, electromagnetic separation, or other technologies. Additional investigations/testing are recommended to assess the economic and technical feasibility of applying secondary treatment technologies, but are not within the scope of this test. This plan provides guidance and specifications for the treatability test to be conducted as a service contract. More detailed instructions and procedures will be provided as part of the vendors (sellers) proposal. The procedures will be approved by Westinghouse Hanford Company (Westinghouse Hanford) and finalized by the seller prior to initiating the test

  6. Hanford spent fuel inventory baseline

    International Nuclear Information System (INIS)

    Bergsman, K.H.

    1994-01-01

    This document compiles technical data on irradiated fuel stored at the Hanford Site in support of the Hanford SNF Management Environmental Impact Statement. Fuel included is from the Defense Production Reactors (N Reactor and the single-pass reactors; B, C, D, DR, F, H, KE and KW), the Hanford Fast Flux Test Facility Reactor, the Shipping port Pressurized Water Reactor, and small amounts of miscellaneous fuel from several commercial, research, and experimental reactors

  7. The Mental Health Recovery Measure Can Be Used to Assess Aspects of Both Customer-Based and Service-Based Recovery in the Context of Severe Mental Illness.

    Science.gov (United States)

    Oliveira-Maia, Albino J; Mendonça, Carina; Pessoa, Maria J; Camacho, Marta; Gago, Joaquim

    2016-01-01

    Within clinical psychiatry, recovery from severe mental illness (SMI) has classically been defined according to symptoms and function (service-based recovery). However, service-users have argued that recovery should be defined as the process of overcoming mental illness, regaining self-control and establishing a meaningful life (customer-based recovery). Here, we aimed to compare customer-based and service-based recovery and clarify their differential relationship with other constructs, namely needs and quality of life. The study was conducted in 101 patients suffering from SMI, recruited from a rural community mental health setting in Portugal. Customer-based recovery and function-related service-based recovery were assessed, respectively, using a shortened version of the Mental Health Recovery Measure (MHRM-20) and the Global Assessment of Functioning score. The Camberwell Assessment of Need scale was used to objectively assess needs, while subjective quality of life was measured with the TL-30s scale. Using multiple linear regression models, we found that the Global Assessment of Functioning score was incrementally predictive of the MHRM-20 score, when added to a model including only clinical and demographic factors, and that this model was further incremented by the score for quality of life. However, in an alternate model using the Global Assessment of Functioning score as the dependent variable, while the MHRM-20 score contributed significantly to the model when added to clinical and demographic factors, the model was not incremented by the score for quality of life. These results suggest that, while a more global concept of recovery from SMI may be assessed using measures for service-based and customer-based recovery, the latter, namely the MHRM-20, also provides information about subjective well-being. Pending confirmation of these findings in other populations, this instrument could thus be useful for comprehensive assessment of recovery and subjective

  8. Hanford Site waste management units report

    International Nuclear Information System (INIS)

    1993-04-01

    The Hanford Site Waste Management Units Report was originated to provide information responsive to Section 3004(u) of the Hazardous and Solid Waste Amendments of the 1984. This report provides a comprehensive inventory of all types of waste management units at the Hanford Site, including a description of the units and the waste they contain. Waste management units in the report include: (1) Resource Conservation and Recovery Act of 1976 (RCRA) disposal units, (2) Comprehensive Environmental Response, Compensation, and Liability Act of 1980 (CERCLA) disposal units, (3) unplanned releases, (4) inactive contaminated structures, (5) RCRA treatment, storage, and disposal (TSD) units, and (6) other storage areas. Because of the comprehensive nature of the units report, the list of units is more extensive than required by Section 3004(u) of Hazardous and Solid Waste Amendments of the 1984. In Sections 3.0 through 6.0 of this report, the four aggregate areas are subdivided into their operable units. The operable units are further divided into two parts: (1) those waste management units assigned to the operable unit that will be remediated as part of the Environmental Restoration Remedial Actions (ERRA) Program, and (2) those waste management units located within the operable unit boundaries but not assigned to the ERRA program. Only some operable unit sections contain the second part

  9. Hanford Works monthly report, February 1953

    Energy Technology Data Exchange (ETDEWEB)

    1953-03-18

    This document presents a summary of work and progress at the Hanford Engineer Works for February 1953. The report is divided into sections by department. A plant wide general summary is included at the beginning of the report, after which the departmental summaries begin. The Manufacturing Department reports plant statistics, and summaries for the Metal Preparation, Reactor and Separation sections. The Engineering Department`s section summaries work for the Technical, Design, and Project Sections. Costs for the various departments are presented in the Financial Department`s summary. The Medical, Radiological Sciences, Utilities and General Services, Employee and Public Relations, and Community Real Estate and Service departments have sections presenting their monthly statistics, work, progress, and summaries.

  10. Hanford Works monthly report, October 1952

    Energy Technology Data Exchange (ETDEWEB)

    1952-11-20

    this document presents a summary of work and progress at the Hanford Engineer works for October 1952. The report is divided into sections by department. A plant wide general summary is included at the beginning of the report, after which the departmental summaries begin. The Manufacturing Department reports plant statistics, and summaries for the Metal Preparation, Reactor and Separation sections. The Engineering Department`s section summaries work for the Technical, Design, and Project Sections. Costs for the various departments are presented in the Financial Department`s summary. The Medical, Radiological Sciences, Utilities and General Services, Employee and Public Relations, and Community Real Estate and Services departments have sections presenting their monthly statistics, work, progress, and summaries.

  11. Hanford Works monthly report, October 1951

    Energy Technology Data Exchange (ETDEWEB)

    1951-11-21

    This document presents a summary of work and progress at the Hanford Engineer Works for October 1951. The report is divided into sections by department. A plant wide general summary is included at the beginning of the report, after which the departmental summaries begin. The Manufacturing Department reports plant statistics, and summaries for the Metal Preparation, Reactor and Separation sections. The Engineering Department`s section summarizes work for the Technical Design, and Project Sections. Costs for the various departments are presented in the Financial Department`s summary. The Medical, Radiological Sciences, Utilities and General Services, Employee and Public Relations, and Community Real Estate and Services departments have sections presenting their monthly statistics, work, progress, and summaries.

  12. Hanford Works monthly report, August 1952

    Energy Technology Data Exchange (ETDEWEB)

    1952-09-24

    This document presents a summary of work and progress at the Hanford Engineer Works for August 1952. The report is divided into sections by department. A plant wide general summary is included at the beginning of the report, after which the departmental summaries begin. The Manufacturing Department reports plant statistics, and summaries for the Metal Preparation, Reactor and Separation sections. The Engineering Department` section summaries work for the Technical, Design, and Project Sections. Costs for the various departments are presented in the Financial Department`s summary. The Medical,Radiological Sciences, Utilities and General Services, Employee and Public Relations, and Community Real Estate and Services departments have sections presenting their monthly statistics, work, progress, and summaries.

  13. Hanford Works monthly report, September 1952

    Energy Technology Data Exchange (ETDEWEB)

    1952-10-20

    This document presents a summary of work and progress at the Hanford Engineer Works for September 1952. The report is divided into sections by department. A plant wide general summary is included at the beginning of the report, after which the departmental summaries begin. The Manufacturing Department reports plant statistics, and summaries for the Metal Preparation, Reactor and Separation sections. The Engineering Department`s section summaries work for the Technical Design, and Project Sections. Costs for the various departments are presented in the Financial Department`s summary. The Medical, Radiological Sciences, Utilities and General Services, Employee and Public Relations, and Community Real Estate and Services departments have sections presenting their monthly statistics, work, progress, and summaries.

  14. Hanford Works monthly report, December 1952

    Energy Technology Data Exchange (ETDEWEB)

    1953-01-23

    This document presents a summary of work and progress at the Hanford Engineer Works for December 1952. The report is divided into sections by department. A plant wide general summary is included at the beginning of the report, after which the departmental summaries begin. The Manufacturing Department reports plant statistics, and summaries for the Metal Preparation, Reactor and Separation sections. The Engineering Department`s section summarizes work for the Technical, Design, and Project Sections. Costs for the various departments are presented in the Financial Department`s summary. The Medical, Radiological Sciences, Utilities and General Services, Employee and Public Relations, and Community Real Estate and Services departments have sections presenting their monthly statistics, work, progress, and summaries.

  15. Hanford Site solid waste acceptance criteria

    International Nuclear Information System (INIS)

    Willis, N.P.; Triner, G.C.

    1991-09-01

    Westinghouse Hanford Company manages the Hanford Site solid waste treatment, storage, and disposal facilities for the US Department of Energy Field Office, Richland under contract DE-AC06-87RL10930. These facilities include radioactive solid waste disposal sites, radioactive solid waste storage areas and hazardous waste treatment, storage, and/or disposal facilities. This manual defines the criteria that must be met by waste generators for solid waste to be accepted by Westinghouse Hanford Company for treatment, storage and/or disposal facilities. It is to be used by all waste generators preparing radioactive solid waste for storage or disposal at the Hanford Site facilities and for all Hanford Site generators of hazardous waste. This manual is also intended for use by Westinghouse Hanford Company solid waste technical staff involved with approval and acceptance of solid waste. The criteria in this manual represent a compilation of state and federal regulations; US Department of Energy orders; Hanford Site requirements; and other rules, regulations, guidelines, and standards as they apply to management of solid waste. Where appropriate, these requirements are included in the manual by reference. It is the intent of this manual to provide guidance to the waste generator in meeting the applicable requirements

  16. Complex service recovery processes: how to avoid triple deviation

    OpenAIRE

    Edvardsson, Bo; Tronvoll, Bård; Höykinpuro, Ritva

    2011-01-01

    Purpose – This article seeks to develop a new framework to outline factors that influence the resolution of unfavourable service experiences as a result of double deviation. The focus is on understanding and managing complex service recovery processes. Design/methodology/approach – An inductive, explorative and narrative approach was selected. Data were collected in the form of narratives from the field through interviews with actors at various levels in organisations as well as with custo...

  17. Revised draft Hanford remedial action environmental impact statement and comprehensive land-use plan

    International Nuclear Information System (INIS)

    1999-01-01

    This report evaluates the potential environmental impacts associated with implementing a comprehensive land-use plan for the Hanford Site for at least the next 50 years. With the exception of the required No-Action Alternative, each of the six alternatives presented represents a Tribal, Federal, state, or local agency's Preferred Alternative. Each alternative is presented separately. The DOE's Preferred Alternative anticipates multiple uses of the Hanford Site, including: consolidating waste management operations in the Central Plateau, allowing industrial development in the eastern and southern portions of the site, increasing recreational access to the Columbia River, and expanding the Saddle Mountain National Wildlife Refuge to include all of the Wahluke Slope (managed by the US Fish and Wildlife Service). The Hanford Site occupies 1,517 square kilometers (km 2 ) (586 square miles [mi 2 ]) in southeastern Washington. Today, the Hanford Site has diverse missions associated with environmental restoration, waste management, and science and technology. These missions have resulted in the growing need for a comprehensive, long-term approach to planning and development for the Site

  18. Application of new technologies for characterization of Hanford Site high-level waste

    International Nuclear Information System (INIS)

    Winters, W.I.

    1998-01-01

    To support remediation of Hanford Site high-level radioactive waste tanks, new chemical and physical measurement technologies must be developed and deployed. This is a major task of the Chemistry Analysis Technology Support (CATS) group of the Hanford Corporation. New measurement methods are required for efficient and economical resolution of tank waste safety, waste retrieval, and disposal issues. These development and deployment activities are performed in cooperation with Waste Management Federal Services of Hanford, Inc. This paper provides an overview of current analytical technologies in progress. The high-level waste at the Hanford Site is chemically complex because of the numerous processes used in past nuclear fuel reprocessing there, and a variety of technologies is required for effective characterization. Programmatic and laboratory operational needs drive the selection of new technologies for characterizing Hanford Site high-level waste, and these technologies are developed for deployment in laboratories, hot cells or in the field. New physical methods, such as the propagating reactive systems screening tool (PRSST) to measure the potential for self-propagating reactions in stored wastes, are being implemented. Technology for sampling and measuring gases trapped within the waste matrix is being used to evaluate flammability hazards associated with gas releases from stored wastes. Application of new inductively coupled plasma and laser ablation mass spectrometry systems at the Hanford Site's 222-S Laboratory will be described. A Raman spectroscopy probe mounted in a cone penetrometer to measure oxyanions in wastes or soils will be described. The Hanford Site has used large volumes of organic complexants and acids in processing waste, and capillary zone electrophoresis (CZE) methods have been developed for determining several of the major organic components in complex waste tank matrices. The principles involved, system installation, and results from

  19. Second Quarter Hanford Seismic Report for Fiscal Year 2010

    Energy Technology Data Exchange (ETDEWEB)

    Rohay, Alan C.; Sweeney, Mark D.; Hartshorn, Donald C.; Clayton, Ray E.; Devary, Joseph L.

    2010-06-30

    The Hanford Seismic Assessment Program (HSAP) provides an uninterrupted collection of high-quality raw and processed seismic data from the Hanford Seismic Network for the U.S. Department of Energy and its contractors. The HSAP is responsible for locating and identifying sources of seismic activity and monitoring changes in the historical pattern of seismic activity at the Hanford Site. The data are compiled, archived, and published for use by the Hanford Site for waste management, natural phenomena hazards assessments, and engineering design and construction. In addition, the HSAP works with the Hanford Site Emergency Services Organization to provide assistance in the event of a significant earthquake on the Hanford Site. The Hanford Seismic Network and the Eastern Washington Regional Network consist of 44 individual sensor sites and 15 radio relay sites maintained by the Hanford Seismic Assessment Team. The Hanford Seismic Network recorded 90 local earthquakes during the second quarter of FY 2010. Eighty-one of these earthquakes were detected in the vicinity of Wooded Island, located about eight miles north of Richland just west of the Columbia River. The Wooded Island events recorded this quarter were a continuation of the swarm events observed during the 2009 and 2010 fiscal years and reported in previous quarterly and annual reports (Rohay et al; 2009a, 2009b, 2009c, and 2010). Most of the events were considered minor (coda-length magnitude [Mc] less than 1.0) with only 1 event in the 2.0-3.0 range; the maximum magnitude event (3.0 Mc) occurred February 4, 2010 at depth 2.4 km. The average depth of the Wooded Island events during the quarter was 1.6 km with a maximum depth estimated at 3.5 km. This placed the Wooded Island events within the Columbia River Basalt Group (CRBG). The low magnitude of the Wooded Island events has made them undetectable to all but local area residents. The Hanford Strong Motion Accelerometer (SMA) network was triggered several times

  20. The Successful Utilization Of Commercial Treatment Capabilities To Disposition Hanford's No-Path-Forward Suspect Transuranic Wastes

    International Nuclear Information System (INIS)

    Blackford, L.T.; Catlow, R.L.; West, L.D.; Collins, M.S.; Romine, L.D.; Moak, D.J.

    2012-01-01

    The U.S. Department of Energy (DOE) Richland Operations Office (RL) has adopted the 2015 Vision for Cleanup of the Hanford Site. The CH2M HILL Plateau Remediation Company's (CHPRC) Waste and Fuels Management Project (W and FMP) and their partners support this mission by providing centralized waste management services for the Hanford Site waste generating organizations. At the time of the CHPRC contract award (August 2008) slightly more than 9,000 cubic meters (m 3 ) of legacy waste was defined as ''no-path-forward waste.'' A significant portion of this waste (7,650 m 3 ) comprised wastes with up to 50 grams of special nuclear materials (SNM) in oversized packages recovered during retrieval operations and large glove boxes removed from Hanford's Plutonium Finishing Plant (PFP). Through a collaborative effort between the DOE, CHPRC, and Perma-Fix Environmental Services, Inc. (PESI), pathways for these problematic wastes were developed and are currently being implemented.

  1. Summary of Model Toxics Control Act (MTCA) Potential Impacts Related to Hanford Cleanup and the Tri-Party Agreement (TPA)

    Energy Technology Data Exchange (ETDEWEB)

    IWATATE, D.F.

    2000-07-14

    This white paper provides an initial assessment of the potential impacts of the Model Toxics Control Act (MTCA) regulations (and proposed revisions) on the Hanford site cleanup and addresses concerns that MTCA might impose inappropriate or unachievable clean-up levels and drive clean-up costs higher. The white paper and supporting documentation (Appendices A and B) provide DOE with a concise and up-to-date review of potential MTCA impacts to cost and schedule for the Hanford site activities. MTCA, Chapter 70.105D RCW, is the State of Washington's risk based law governing clean-up of contaminated sites and is implemented by The Washington Department of Ecology (Ecology) under the MTCA Clean-up Regulations, Chapter 173-340 WAC. Hanford cleanup is subject to the MTCA requirements as Applicable, Relevant and Appropriate Requirements (ARARs) for those areas of Hanford being managed under the authority of the Federal Resource Conservation and Recovery Act (RCRA), Comprehensive Environmental Response, Compensation and Liability Act (CERCLA), and the state Dangerous Waste Regulations. MTCA provides Ecology with authority to implement site clean-up actions under both the federal RCRA and CERCLA regulations as well as the state regulations. Most of the Hanford clean-up actions are being implemented under the CERCLA program, however, there is a trend is toward increased use of MTCA procedures and standards. The application of MTCA to the Hanford clean-up has been an evolving process with some of the Hanford clean-up actions considering MTCA standards as an ARAR and using MTCA procedures for remedy selection. The increased use and application of MTCA standards and procedures could potentially impact both cost and schedule for the Hanford cleanup.

  2. Customer intentions to invoke service guarantees: Do excellence in service recovery, type of guarantee, and cultural orientation matter?

    OpenAIRE

    Van Vaerenbergh, Yves; De Keyser, Arne; Larivière, Bart

    2014-01-01

    Purpose – Many service providers feel confident about their service quality and thus offer service guarantees to their customers. Yet service failures are inevitable. As guarantees can only be invoked when customers report service failures, firms are given the opportunity to redress the original failure potentially influencing customer outcomes. The purpose of this paper is to provide the first empirical investigation of whether excellence in service recovery affects customers’ intentions to ...

  3. Hanford Site Tank Waste Remediation System

    International Nuclear Information System (INIS)

    1993-05-01

    The US Department of Energy's (DOE) Hanford Site in southeastern Washington State has the most diverse and largest amount of highly radioactive waste of any site in the US. High-level radioactive waste has been stored in large underground tanks since 1944. A Tank Waste Remediation System Program has been established within the DOE to safely manage and immobilize these wastes in anticipation of permanent disposal in a geologic repository. The Hanford Site Tank Waste Remediation System Waste Management 1993 Symposium Papers and Viewgraphs covered the following topics: Hanford Site Tank Waste Remediation System Overview; Tank Waste Retrieval Issues and Options for their Resolution; Tank Waste Pretreatment - Issues, Alternatives and Strategies for Resolution; Low-Level Waste Disposal - Grout Issue and Alternative Waste Form Technology; A Strategy for Resolving High-Priority Hanford Site Radioactive Waste Storage Tank Safety Issues; Tank Waste Chemistry - A New Understanding of Waste Aging; Recent Results from Characterization of Ferrocyanide Wastes at the Hanford Site; Resolving the Safety Issue for Radioactive Waste Tanks with High Organic Content; Technology to Support Hanford Site Tank Waste Remediation System Objectives

  4. Hanford Site Development Plan

    International Nuclear Information System (INIS)

    Rinne, C.A.; Curry, R.H.; Hagan, J.W.; Seiler, S.W.; Sommer, D.J.; Yancey, E.F.

    1990-01-01

    The Hanford Site Development Plan (Site Development Plan) is intended to guide the short- and long-range development and use of the Hanford Site. All acquisition, development, and permanent facility use at the Hanford Site will conform to the approved plan. The Site Development Plan also serves as the base document for all subsequent studies that involve use of facilities at the Site. This revision is an update of a previous plan. The executive summary presents the highlights of the five major topics covered in the Site Development Plan: general site information, existing conditions, planning analysis, Master Plan, and Five-Year Plan. 56 refs., 67 figs., 31 tabs

  5. Hanford Site Development Plan

    Energy Technology Data Exchange (ETDEWEB)

    Rinne, C.A.; Curry, R.H.; Hagan, J.W.; Seiler, S.W.; Sommer, D.J. (Westinghouse Hanford Co., Richland, WA (USA)); Yancey, E.F. (Pacific Northwest Lab., Richland, WA (USA))

    1990-01-01

    The Hanford Site Development Plan (Site Development Plan) is intended to guide the short- and long-range development and use of the Hanford Site. All acquisition, development, and permanent facility use at the Hanford Site will conform to the approved plan. The Site Development Plan also serves as the base document for all subsequent studies that involve use of facilities at the Site. This revision is an update of a previous plan. The executive summary presents the highlights of the five major topics covered in the Site Development Plan: general site information, existing conditions, planning analysis, Master Plan, and Five-Year Plan. 56 refs., 67 figs., 31 tabs.

  6. Bald eagle site management plan for the Hanford Site, south-central Washington

    International Nuclear Information System (INIS)

    Fitzner, R.F.; Weiss, S.G.

    1994-12-01

    The CERCLA remedial investigations of waste sites on the Hanford Site will involve lands containing or adjacent to a bald eagle nest, winter concentration areas, or communal night roost. Because these CERCLA investigations may affect bald eagles, the DOE has prepared this Bald Eagle Site Management Plan (BESMP). However, it is intended that this BESMP be used or updated so as to be also applicable to future activities that affect bald eagles on the Hanford Site. Bald eagles regularly use the US Department of Energy's (DOE) Hanford Site in south-central Washington State during winter months for roosting, perching, and foraging. Each of these activities requires buffer zones to protect eagles from human disturbances. Buffer zones developed in this plan follow recommended guidelines and are intended to be used in planning. If Hanford Site activities in the vicinity of identified bald eagle use areas are carried out in accordance with this plan, such actions are not likely to adversely affect the eagles or their habitat. Activities that may be exceptions will involve informal or formal (whichever is appropriate) consultation with the US Fish and Wildlife Service as required by the Endangered Species Act

  7. Hanford defense waste studies

    International Nuclear Information System (INIS)

    Napier, B.A.; Zimmerman, M.G.; Soldat, J.K.

    1981-01-01

    PNL is assisting Rockwell Hanford Operations to prepare a programmatic environmental impact statement for the management of Hanford defense nuclear waste. The Ecological Sciences Department is leading the task of calculation of public radiation doses from a large matrix of potential routine and accidental releases of radionuclides to the environment

  8. NHC's contribution to cleanup of the Hanford Site

    International Nuclear Information System (INIS)

    Chauve, H.D.

    1998-01-01

    The one billion dollars per year Project Hanford Management Contract (PHMC), managed by Fluor Daniel Hanford, calls for cleanup of the Hanford Site for the Department of Energy. Project Hanford comprises four major subprojects, each managed by a different major contractor. Numatec Hanford Corporation (NHC) is a fifth major subcontractor which provides energy and technology to each of the Hanford projects. NHC draws on the experience and capabilities of its parent companies, COGEMA and SGN, and relies on local support from its sister Company in Richland, COGEMA Engineering Corporation, to bring the best commercial practices and new technology to the Project

  9. Hanford Site Solid Waste Acceptance Criteria

    Energy Technology Data Exchange (ETDEWEB)

    1993-11-17

    This manual defines the Hanford Site radioactive, hazardous, and sanitary solid waste acceptance criteria. Criteria in the manual represent a guide for meeting state and federal regulations; DOE Orders; Hanford Site requirements; and other rules, regulations, guidelines, and standards as they apply to acceptance of radioactive and hazardous solid waste at the Hanford Site. It is not the intent of this manual to be all inclusive of the regulations; rather, it is intended that the manual provide the waste generator with only the requirements that waste must meet in order to be accepted at Hanford Site TSD facilities.

  10. Hanford Site Solid Waste Acceptance Criteria

    International Nuclear Information System (INIS)

    1993-01-01

    This manual defines the Hanford Site radioactive, hazardous, and sanitary solid waste acceptance criteria. Criteria in the manual represent a guide for meeting state and federal regulations; DOE Orders; Hanford Site requirements; and other rules, regulations, guidelines, and standards as they apply to acceptance of radioactive and hazardous solid waste at the Hanford Site. It is not the intent of this manual to be all inclusive of the regulations; rather, it is intended that the manual provide the waste generator with only the requirements that waste must meet in order to be accepted at Hanford Site TSD facilities

  11. Service Recovery, Satisfaction and Customers’ Post Service Behavior in the Malaysian Banking Sector

    Directory of Open Access Journals (Sweden)

    Shaheen MANSORI

    2014-06-01

    Full Text Available Financial services sector has become so competitive after Malaysia government’s liberalization policy. In order to address this intense competition, banks have shifted their strategy from product-centered to a customer-centered strategy. This study is to test a model related to the relationship between the service recovery, customer satisfaction and the after purchase behavior by the customers. To test the proposed model, 370 self-administered questionnaires were distributed. The analyses based on Structural Equation Modeling (SEM reveal that there are direct relationships between perceived distributive justice, perceived procedural justice, perceived interactional justice and customer satisfaction in regard to service recovery. The results also show that customer satisfaction increases the level of trust among customers. There is also a high possibility that satisfied customers will spread positive word of mouth that can reinforce the good reputation of the service provider. Bootstrap is used to examine the mediation effects of satisfaction and the results show that customer satisfaction fully mediates the relationship between perceived interactional justice and word of mouth. The results also indicate that customer satisfaction partially mediate the following relationships; perceived distributive justice with word of mouth, perceived procedural justice with word of mouth and perceived interactional justice with perceive trust. However, the fact that this study is conducted by using cross sectional method, focuses on banking industry and covers a small area of the country should be taken into consideration for any generalization of results.

  12. Hanford Site 1998 Environmental Report

    Energy Technology Data Exchange (ETDEWEB)

    RL Dirkes; RW Hanf; TM Poston

    1999-09-21

    This Hanford Site environmental report is prepared annually to summarize environmental data and information, to describe environmental management performance, to demonstrate the status of compliance with environmental regulations, and to highlight major environmental programs and efforts. The report is written to meet requirements and guidelines of the U.S. Department of Energy (DOE) and to meet the needs of the public. This summary has been written with a minimum of technical terminology. Individual sections of the report are designed to: describe the Hanford Site and its mission; summarize the status of compliance with environmental regulations; describe the environmental programs at the Hanford Site; discuss the estimated radionuclide exposure to the public from 1998 Hanford Site activities; present the effluent monitoring, environmental surveillance, and groundwater protection and monitoring information; and discuss the activities to ensure quality.

  13. Recovery-oriented services for individuals with mental illness and case managers' experience of professional burnout.

    Science.gov (United States)

    Kraus, Shane W; Stein, Catherine H

    2013-02-01

    Present cross-sectional study examined perceptions of recovery-oriented services and reports of professional burnout and job satisfaction in a sample of 114 case managers working in community mental health centers across Ohio. The research examined the relative contribution of demographic characteristics, the structure of case management services, and case managers' beliefs about recovery-oriented services in describing their reports of professional burnout and job satisfaction. Regardless of individual characteristics of case managers and reports of the structure of their jobs, case managers who perceived their agency to offer higher levels of recovery-oriented services also reported lower levels of depersonalization and emotional exhaustion at work, and higher levels of professional accomplishment and job satisfaction. Directions for future research in the area are discussed.

  14. Hanford Site ground-water surveillance for 1989

    International Nuclear Information System (INIS)

    Evans, J.C.; Bryce, R.W.; Bates, D.J.; Kemner, M.L.

    1990-06-01

    This annual report of ground-water surveillance activities provides discussions and listings of results for ground-water monitoring at the Hanford Site during 1989. The Pacific Northwest Laboratory (PNL) assesses the impacts of Hanford operations on the environment for the US Department of Energy (DOE). The impact Hanford operations has on ground water is evaluated through the Hanford Site Ground-Water Surveillance program. Five hundred and sixty-seven wells were sampled during 1989 for Hanford ground-water monitoring activities. This report contains a listing of analytical results for calendar year (CY) 1989 for species of importance as potential contaminants. 30 refs., 29 figs,. 4 tabs

  15. An experimental investigation of justice-based service recovery on customer satisfaction, loyalty, and word-of-mouth intentions.

    Science.gov (United States)

    Shapiro, Terri; Nieman-Gonder, Jennifer M; Andreoli, Nicole A; Trimarco-Beta, Darlene

    2006-12-01

    Service recovery is related to many important organizational outcomes such as customer satisfaction, loyalty, and profitability. Within the theoretical framework of organizational justice, an experiment using a simulated "live" service failure was used to assess the effects of justice-based service-recovery strategies on customer satisfaction, loyalty, positive word-of-mouth intentions, and negative word-of-mouth intentions. Analysis indicated that strategies including interactional justice, distributive justice, and a combination of these were equally effective in maintaining customer satisfaction, loyalty, and positive word of mouth, and minimizing negative word of mouth after a service failure. No support for the service recovery paradox, that is, increased satisfaction following service failure and recovery compared to never having a problem, was found. Satisfaction and loyalty for those in the failure conditions were equal to, although not higher than, in the no-failure control condition. Practical implications for organizational practices are discussed.

  16. "Recovery" in bipolar disorder: how can service users be supported through a self-management intervention? A qualitative focus group study.

    Science.gov (United States)

    Todd, Nicholas J; Jones, Steven H; Lobban, Fiona A

    2012-04-01

    Bipolar disorder (BD) is a chronic and recurrent affective disorder. Recovery is defined as the process by which people can live fulfilling lives despite experiencing symptoms. To explore how an opportunistically recruited group of service users with BD experience recovery and self-management to understand more about how a service users' recovery may be supported. Twelve service users with BD took part in a series of focus groups. Service users' responses to questions about their personal experiences of self-management and recovery were analysed. Focus groups were transcribed verbatim and thematic analysis ([ Braun, V., & Clarke, V. (2006). Using thematic analysis in psychology. Qualitative Research in Psychology, 3(2), 77-101]) was employed to identify common themes in the data. Four key themes were identified: (1) Recovery is not about being symptom free; (2) Recovery requires taking responsibility for your own wellness; (3) Self-management: building on existing techniques; (4) Overcoming barriers to recovery: negativity, stigma and taboo. Service users with BD have provided further support for the concept of recovery and have suggested a number of ways recovery can be supported. A self-management approach informed by the recovery literature has been proposed as a way to support service users' recovery.

  17. The Mental Health Recovery Measure can be used to assess aspects of both customer-based and service-based recovery in the context of severe mental illness

    Directory of Open Access Journals (Sweden)

    Albino J Oliveira-Maia

    2016-11-01

    Full Text Available Within clinical psychiatry, recovery from severe mental illness has classically been defined according to symptoms and function (service-based recovery. However, service-users have argued that recovery should be defined as the process of overcoming mental illness, regaining self-control and establishing a meaningful life (customer-based recovery. Here we aimed to compare customer-based and service-based recovery and clarify their differential relationship with other constructs, namely needs and quality of life. The study was conducted in 101 patients suffering from severe mental illness, recruited from a rural community mental health setting in Portugal. Customer-based recovery and function-related service-based recovery were assessed respectively using a shortened version of the Mental Health Recovery Measure (MHRM-20 and the Global Assessment of Functioning score. The Camberwell Assessment of Need scale was used to objectively assess needs, while subjective quality of life was measured with the TL-30s scale. Using multiple linear regression models, we found that the Global Assessment of Functioning score was incrementally predictive of the MHRM-20 score, when added to a model including only clinical and demographic factors, and that this model was further incremented by the score for quality of life. However, in an alternate model using the Global Assessment of Functioning score as the dependent variable, while the MHRM-20 score contributed significantly to the model when added to clinical and demographic factors, the model was not incremented by the score for quality of life. These results suggest that, while a more global concept of recovery from severe mental illness may be assessed using measures for service-based and customer-based recovery, the latter, namely the MHRM-20, also provides information about subjective well-being. Pending confirmation of these findings in other populations, this instrument could thus be useful for

  18. HANFORD SCIENCE & TECHNOLOGY NEEDS STATEMENTS 2002

    Energy Technology Data Exchange (ETDEWEB)

    WIBLE, R.A.

    2002-04-01

    This document: (a) provides a comprehensive listing of the Hanford sites science and technology needs for fiscal year (FY) 2002; and (b) identifies partnering and commercialization opportunities within industry, other federal and state agencies, and the academic community. These needs were prepared by the Hanford projects (within the Project Hanford Management Contract, the Environmental Restoration Contract and the River Protection Project) and subsequently reviewed and endorsed by the Hanford Site Technology Coordination Group (STCG). The STCG reviews included participation of DOE-RL and DOE-ORP Management, site stakeholders, state and federal regulators, and Tribal Nations. These needs are reviewed and updated on an annual basis and given a broad distribution.

  19. Pollution prevention opportunity assessments at Hanford

    Energy Technology Data Exchange (ETDEWEB)

    Betsch, M.D., Westinghouse Hanford

    1996-06-26

    The Pollution Prevention Opportunity Assessment (PPOA) is a pro- active way to look at a waste generating activity and identify opportunities to minimize wastes through a cost benefit analysis. Hanford`s PPOA process is based upon the graded approach developed by the Kansas City Plant. Hanford further streamlined the process while building in more flexibility for the individual users. One of the most challenging aspects for implementing the PPOA process at Hanford is one overall mission which is environmental restoration, Now that the facilities are no longer in production, each has a different non- routine activity making it difficult to quantify the inputs and outputs of the activity under consideration.

  20. Statistical application of groundwater monitoring data at the Hanford Site

    International Nuclear Information System (INIS)

    Chou, C.J.; Johnson, V.G.; Hodges, F.N.

    1993-09-01

    Effective use of groundwater monitoring data requires both statistical and geohydrologic interpretations. At the Hanford Site in south-central Washington state such interpretations are used for (1) detection monitoring, assessment monitoring, and/or corrective action at Resource Conservation and Recovery Act sites; (2) compliance testing for operational groundwater surveillance; (3) impact assessments at active liquid-waste disposal sites; and (4) cleanup decisions at Comprehensive Environmental Response Compensation and Liability Act sites. Statistical tests such as the Kolmogorov-Smirnov two-sample test are used to test the hypothesis that chemical concentrations from spatially distinct subsets or populations are identical within the uppermost unconfined aquifer. Experience at the Hanford Site in applying groundwater background data indicates that background must be considered as a statistical distribution of concentrations, rather than a single value or threshold. The use of a single numerical value as a background-based standard ignores important information and may result in excessive or unnecessary remediation. Appropriate statistical evaluation techniques include Wilcoxon rank sum test, Quantile test, ''hot spot'' comparisons, and Kolmogorov-Smirnov types of tests. Application of such tests is illustrated with several case studies derived from Hanford groundwater monitoring programs. To avoid possible misuse of such data, an understanding of the limitations is needed. In addition to statistical test procedures, geochemical, and hydrologic considerations are integral parts of the decision process. For this purpose a phased approach is recommended that proceeds from simple to the more complex, and from an overview to detailed analysis

  1. Hanford Sitewide Groundwater Remediation Strategy

    International Nuclear Information System (INIS)

    Knepp, A.J.; Isaacs, J.D.

    1997-09-01

    This document fulfills the requirements of the Hanford Federal Facility Agreement and Consent Order, Milestone M-13-81, to develop a concise statement of strategy that describe show the Hanford Site groundwater remediation will be accomplished. The strategy addresses objectives and goals, prioritization of activities, and technical approaches for groundwater cleanup. The strategy establishes that the overall goal of groundwater remediation on the Hanford Site is to restore groundwater to its beneficial uses in terms of protecting human health and the environment, and its use as a natural resource. The Hanford Future Site Uses Working Group established two categories for groundwater commensurate with various proposed landuses: (1) restricted use or access to groundwater in the Central Plateau and in a buffer zone surrounding it and (2) unrestricted use or access to groundwater for all other areas. In recognition of the Hanford Future Site Uses Working Group and public values, the strategy establishes that the sitewide approach to groundwater cleanup is to remediate the major plumes found in the reactor areas that enter the Columbia River and to contain the spread and reduce the mass of the major plumes found in the Central Plateau

  2. An Integrated Biological Control System At Hanford

    International Nuclear Information System (INIS)

    Johnson, A.R.; Caudill, J.G.; Giddings, R.F.; Rodriguez, J.M.; Roos, R.C.; Wilde, J.W.

    2010-01-01

    In 1999 an integrated biological control system was instituted at the U.S. Department of Energy's Hanford Site. Successes and changes to the program needed to be communicated to a large and diverse mix of organizations and individuals. Efforts at communication are directed toward the following: Hanford Contractors (Liquid or Tank Waste, Solid Waste, Environmental Restoration, Science and Technology, Site Infrastructure), General Hanford Employees, and Hanford Advisory Board (Native American Tribes, Environmental Groups, Local Citizens, Washington State and Oregon State regulatory agencies). Communication was done through direct interface meetings, individual communication, where appropriate, and broadly sharing program reports. The objectives of the communication efforts was to have the program well coordinated with Hanford contractors, and to have the program understood well enough that all stakeholders would have confidence in the work performed by the program to reduce or elimate spread of radioactive contamination by biotic vectors. Communication of successes and changes to an integrated biological control system instituted in 1999 at the Department of Energy's Hanford Site have required regular interfaces with not only a diverse group of Hanford contractors (i.e., those responsible for liquid or tank waste, solid wastes, environmental restoration, science and technology, and site infrastructure), and general Hanford employees, but also with a consortium of designated stake holders organized as the Hanford Advisory Board (i.e., Native American tribes, various environmental groups, local citizens, Washington state and Oregon regulatory agencies, etc.). Direct interface meetings, individual communication where appropriate, and transparency of the biological control program were the methods and outcome of this effort.

  3. AN INTEGRATED BIOLOGICAL CONTROL SYSTEM AT HANFORD

    Energy Technology Data Exchange (ETDEWEB)

    JOHNSON AR; CAUDILL JG; GIDDINGS RF; RODRIGUEZ JM; ROOS RC; WILDE JW

    2010-02-11

    In 1999 an integrated biological control system was instituted at the U.S. Department of Energy's Hanford Site. Successes and changes to the program needed to be communicated to a large and diverse mix of organizations and individuals. Efforts at communication are directed toward the following: Hanford Contractors (Liquid or Tank Waste, Solid Waste, Environmental Restoration, Science and Technology, Site Infrastructure), General Hanford Employees, and Hanford Advisory Board (Native American Tribes, Environmental Groups, Local Citizens, Washington State and Oregon State regulatory agencies). Communication was done through direct interface meetings, individual communication, where appropriate, and broadly sharing program reports. The objectives of the communication efforts was to have the program well coordinated with Hanford contractors, and to have the program understood well enough that all stakeholders would have confidence in the work performed by the program to reduce or elimated spread of radioactive contamination by biotic vectors. Communication of successes and changes to an integrated biological control system instituted in 1999 at the Department of Energy's Hanford Site have required regular interfaces with not only a diverse group of Hanford contractors (i.e., those responsible for liquid or tank waste, solid wastes, environmental restoration, science and technology, and site infrastructure), and general Hanford employees, but also with a consortium of designated stake holders organized as the Hanford Advisory Board (i.e., Native American tribes, various environmental groups, local citizens, Washington state and Oregon regulatory agencies, etc.). Direct interface meetings, individual communication where appropriate, and transparency of the biological control program were the methods and outcome of this effort.

  4. Hanford Waste Management Plan, 1987

    International Nuclear Information System (INIS)

    1987-01-01

    The purpose of the Hanford Waste Management Plan (HWMP) is to provide an integrated plan for the safe storage, interim management, and disposal of existing waste sites and current and future waste streams at the Hanford Site. The emphasis of this plan is, however, on the disposal of Hanford Site waste. The plans presented in the HWMP are consistent with the preferred alternative which is based on consideration of comments received from the public and agencies on the draft Hanford Defense Waste Environmental Impact Statement (HDW-EIS). Low-level waste was not included in the draft HDW-EIS whereas it is included in this plan. The preferred alternative includes disposal of double-shell tank waste, retrievably stored and newly generated TRU waste, one pre-1970 TRU solid waste site near the Columbia River and encapsulated cesium and strontium waste

  5. Hanford Site Environmental Report 1999

    International Nuclear Information System (INIS)

    Poston, TM; Hanf, RW; Dirkes, RL

    2000-01-01

    This Hanford Site environmental report is prepared annually to summarize environmental data and information, to describe environmental management performance, to demonstrate the status of compliance with environmental regulations, and to highlight major environmental programs and efforts. The report is written to meet requirements and guidelines of the U.S. Department of Energy (DOE) and to meet the needs of the public. This summary has been written with a minimum of technical terminology. Individual sections of the report are designed to: (1) describe the Hanford Site and its mission; (2) summarize the status of compliance with environmental regulations; (3) describe the environmental programs at the Hanford Site; (4) discuss the estimated radionuclide exposure to the public from 1999 Hanford Site activities; (5) present the effluent monitoring, environmental surveillance, groundwater protection and monitoring information; and (6) discuss the activities to ensure quality

  6. Hanford Site Environmental Report 1999

    Energy Technology Data Exchange (ETDEWEB)

    TM Poston; RW Hanf; RL Dirkes

    2000-09-28

    This Hanford Site environmental report is prepared annually to summarize environmental data and information, to describe environmental management performance, to demonstrate the status of compliance with environmental regulations, and to highlight major environmental programs and efforts. The report is written to meet requirements and guidelines of the U.S. Department of Energy (DOE) and to meet the needs of the public. This summary has been written with a minimum of technical terminology. Individual sections of the report are designed to: (1) describe the Hanford Site and its mission; (2) summarize the status of compliance with environmental regulations; (3) describe the environmental programs at the Hanford Site; (4) discuss the estimated radionuclide exposure to the public from 1999 Hanford Site activities; (5) present the effluent monitoring, environmental surveillance, groundwater protection and monitoring information; and (6) discuss the activities to ensure quality.

  7. Social recovery therapy in combination with early intervention services for enhancement of social recovery in patients with first-episode psychosis (SUPEREDEN3): a single-blind, randomised controlled trial.

    Science.gov (United States)

    Fowler, David; Hodgekins, Jo; French, Paul; Marshall, Max; Freemantle, Nick; McCrone, Paul; Everard, Linda; Lavis, Anna; Jones, Peter B; Amos, Tim; Singh, Swaran; Sharma, Vimal; Birchwood, Max

    2018-01-01

    Provision of early intervention services has increased the rate of social recovery in patients with first-episode psychosis; however, many individuals have continuing severe and persistent problems with social functioning. We aimed to assess the efficacy of early intervention services augmented with social recovery therapy in patients with first-episode psychosis. The primary hypothesis was that social recovery therapy plus early intervention services would lead to improvements in social recovery. We did this single-blind, phase 2, randomised controlled trial (SUPEREDEN3) at four specialist early intervention services in the UK. We included participants who were aged 16-35 years, had non-affective psychosis, had been clients of early intervention services for 12-30 months, and had persistent and severe social disability, defined as engagement in less than 30 h per week of structured activity. Participants were randomly assigned (1:1), via computer-generated randomisation with permuted blocks (sizes of four to six), to receive social recovery therapy plus early intervention services or early intervention services alone. Randomisation was stratified by sex and recruitment centre (Norfolk, Birmingham, Lancashire, and Sussex). By necessity, participants were not masked to group allocation, but allocation was concealed from outcome assessors. The primary outcome was time spent in structured activity at 9 months, as measured by the Time Use Survey. Analysis was by intention to treat. This trial is registered with ISRCTN, number ISRCTN61621571. Between Oct 1, 2012, and June 20, 2014, we randomly assigned 155 participants to receive social recovery therapy plus early intervention services (n=76) or early intervention services alone (n=79); the intention-to-treat population comprised 154 patients. At 9 months, 143 (93%) participants had data for the primary outcome. Social recovery therapy plus early intervention services was associated with an increase in structured

  8. Summary report of Hanford Site well remediation and decommissioning activities for fiscal year 1994

    International Nuclear Information System (INIS)

    Reynolds, K.D.

    1994-01-01

    Remediation and decommissioning of Hanford Site wells has become an integral part of Hanford Site Environmental Restoration (ER) and Resource Conservation and Recovery Act of 1976 (RCRA) groundwater monitoring programs. A well remediation and decommissioning program was funded and implemented in fiscal year (FY) 1993 under the RCRA and Operational Monitoring (ROM) Program. Funding for this work increased in FY 1994. In FY 1994 well decommissioning activities conducted for the ROM program were centered around the 200 West Area; activities for the ER program were centered in the Fitzner/Eberhart Arid Land Ecology (ALE) (Reserve) unit and the Wahluke Slope (North Slope) area. A total of 116 wells and test borings were decommissioned between the two programs during FY 1994. Additionally, five wells were identified as in need of remediation and were successfully brought into compliance with regulatory requirements. As Hanford Site restoration and remediation efforts increase in scope, the well decommissioning program will remain dynamic. The program will aggressively seek to fulfill the needs of the various environmental cleanup and groundwater/vadose monitoring programs. Wells that do not meet regulatory requirements for preservation will continually be identified and remediated or decommissioned accordingly

  9. Antiservice Within the Medical Service Encounter: Lessons for Radiologists Beyond Service Recovery.

    Science.gov (United States)

    Hill, Paul Armstrong; Hill, Ronald Paul

    2015-12-01

    Recent modifications in the metrics for reimbursement have reinforced the importance of radiology service-delivery experiences of patients. Evaluating current radiology practices calls for reflection on the various touch points with patients, as well as their overall satisfaction. If problems occur during encounters, service failure, or lack of satisfactory medical experiences can be transformed through service recovery, whereby patients-as-customers are given chances to voice their concerns, and health care providers across the spectrum can work together to resolve problematic issues. This paper takes a systemic view of the patient experience as embedded in the care continuum, recognizing that different beliefs, attitudes, and behaviors of members of the health care team can negatively affect or sabotage patient satisfaction. Although radiologists are only one of many roles in the care continuum, recommendations are discussed for how they can integrate service satisfaction as a pervasive communal goal among all health care team members. Copyright © 2015 American College of Radiology. Published by Elsevier Inc. All rights reserved.

  10. History of Hanford Site Defense Production (Brief)

    Energy Technology Data Exchange (ETDEWEB)

    GERBER, M S

    2001-02-01

    This paper acquaints the audience with the history of the Hanford Site, America's first full-scale defense plutonium production site. The paper includes the founding and basic operating history of the Hanford Site, including World War II construction and operations, three major postwar expansions (1947-55), the peak years of production (1956-63), production phase downs (1964-the present), a brief production spurt from 1984-86, the end of the Cold War, and the beginning of the waste cleanup mission. The paper also delineates historical waste practices and policies as they changed over the years at the Hanford Site, past efforts to chemically treat, ''fractionate,'' and/or immobilize Hanford's wastes, and resulting major waste legacies that remain today. This paper presents original, primary-source research into the waste history of the Hanford Site. Finally, the paper places the current Hanford Site waste remediation endeavors in the broad context of American and world history.

  11. History of Hanford Site Defense Production (Brief)

    International Nuclear Information System (INIS)

    GERBER, M.S.

    2001-01-01

    This paper acquaints the audience with the history of the Hanford Site, America's first full-scale defense plutonium production site. The paper includes the founding and basic operating history of the Hanford Site, including World War II construction and operations, three major postwar expansions (1947-55), the peak years of production (1956-63), production phase downs (1964-the present), a brief production spurt from 1984-86, the end of the Cold War, and the beginning of the waste cleanup mission. The paper also delineates historical waste practices and policies as they changed over the years at the Hanford Site, past efforts to chemically treat, ''fractionate,'' and/or immobilize Hanford's wastes, and resulting major waste legacies that remain today. This paper presents original, primary-source research into the waste history of the Hanford Site. Finally, the paper places the current Hanford Site waste remediation endeavors in the broad context of American and world history

  12. Adaptive versus proactive behavior in service recovery: The role of self-managing teams

    NARCIS (Netherlands)

    Jong, de A.; Ruyter, de J.C.

    2004-01-01

    In this article, we develop a conceptual model of adaptive versus proactive recovery behavior by self-managing teams (SMTs) in service recovery operations. To empirically test the conceptual model a combination of bank employee, customer, and archival data is collected. The results demonstrate

  13. Cluster as a Service for Disaster Recovery in Intercloud Systems: Design and Modeling

    OpenAIRE

    Mohammad Ali Khoshkholghi

    2014-01-01

    Nowadays, all modern IT technologies aim to create dynamic and flexible environments. For this reason, InterCloud has been designed to provide a vast and flexible virtualized environment in which many clouds can interact with one another in a dynamic way. Disaster recovery is one of the main applications of InterCloud which can be supported by Cluster as a Service. However, the previous studies addressed disaster recovery and Cluster as a Service separately. In addition, system backup and dis...

  14. Vascular Plants of the Hanford Site

    International Nuclear Information System (INIS)

    Sackschewsky, Michael R.; Downs, Janelle L.

    2001-01-01

    This report provides an updated listing of the vascular plants present on and near the U.S. Department of Energy Hanford Site. This document is an update of a listing of plants prepared by Sackschewdky et al. in 1992. Since that time there has been a significant increase in the botanical knowledge of the Hanford Site. The present listing is based on an examination of herbarium collections held at PNNL, at WSU-Tri Cities, WSU-Pullman, Brigham Young University, and The University of Washington, and on examination of ecological literature derived from the Hanford and Benton county areas over the last 100 years. Based on the most recent analysis, there are approximately 725 different plant species that have been documented on or around the Hanford Site. This represents an approximate 20% increase in the number of species reported within Sackschewsky et al. (1992). This listing directly supports DOE and contractor efforts to assess the potential impacts of Hanford Site operations

  15. Hanford Site emergency response needs, Volumes 1 and 2

    Energy Technology Data Exchange (ETDEWEB)

    Good, D.E.

    1996-04-16

    This report presents the results of a comprehensive third party needs assessment of the Hanford Fire Department (HFD), conducted by Hughes Associates Inc. The assessment was commissioned with the intent of obtaining an unbiased report which could be used as a basis for identifying needed changes/modifications to the fire department and its services. This report serves several functions: (1) it documents current and future site operations and associated hazards and risks identified as a result of document review, site and facility surveys, and interviews with knowledgeable personnel; (2) describes the HFD in terms of organization, existing resources and response capabilities; (3) identifies regulatory and other requirements that are applicable to the HFD and includes a discussion of associated legal liabilities; and (4) provides recommendations based on applicable requirements and existing conditions. Each recommendation is followed by a supporting statement to clarify the intent or justification of the recommendation. This report will be followed by a Master Plan document which will present an implementation method for the recommendations (with associated costs) considered to be essential to maintaining adequate, cost effective emergency services at the Hanford site in the next five to seven years.

  16. Hanford Site emergency response needs, Volumes 1 and 2

    International Nuclear Information System (INIS)

    Good, D.E.

    1996-01-01

    This report presents the results of a comprehensive third party needs assessment of the Hanford Fire Department (HFD), conducted by Hughes Associates Inc. The assessment was commissioned with the intent of obtaining an unbiased report which could be used as a basis for identifying needed changes/modifications to the fire department and its services. This report serves several functions: (1) it documents current and future site operations and associated hazards and risks identified as a result of document review, site and facility surveys, and interviews with knowledgeable personnel; (2) describes the HFD in terms of organization, existing resources and response capabilities; (3) identifies regulatory and other requirements that are applicable to the HFD and includes a discussion of associated legal liabilities; and (4) provides recommendations based on applicable requirements and existing conditions. Each recommendation is followed by a supporting statement to clarify the intent or justification of the recommendation. This report will be followed by a Master Plan document which will present an implementation method for the recommendations (with associated costs) considered to be essential to maintaining adequate, cost effective emergency services at the Hanford site in the next five to seven years

  17. A recovery room-based acute pain service.

    Science.gov (United States)

    Leykin, Y; Pellis, T; Ambrosio, C; Zanette, G; Malisano, A; Rapotec, A; Casati, A

    2007-04-01

    Despite routine postoperative pain management improves recovery and reduces postoperative morbidity and overall costs, and the availability of a large armamentarium of analgesic techniques and drugs, a significant portion of patients do not receive adequate postoperative pain control. We describe a recovery room (RR) based acute pain service model. Guidelines on postoperative pain and therapeutic protocols were instituted in January 1999. The analgesic endpoint was a visual analogic scale (VAS) below 4 for all surgical patients for the first 48-72 h. The RR, run by one anesthesiologist and 2 nurses and one assistant, acted as a coordination centre. Discharge from the RR was subject to achieving effective analgesia. Nurses of each ward monitored VAS along with vital signs, administered rescue doses if necessary, and reported to the RR nurse when needed. RR nurses monitored the patient at least twice daily and reported to the anesthesiologist. We have distributed an anonymous questionnaire, within surgical wards, to both surgeons and nurses to evaluate their perception of pain management and of this acute pain service (APS) model. VAS was maintained significantly process confirmed the desire of all professional figures to be informed and involved in acute pain management as part of a coordinated and systematic approach to the surgical patient. A RR-based APS can effectively act as coordinating centre for acute pain treatment without adjunctive personnel.

  18. Development and implementation of an analytical quality assurance plan at the Hanford site

    International Nuclear Information System (INIS)

    Kuhl-Klinger, K.J.; Taylor, C.D.; Kawabata, K.K.

    1995-08-01

    The Hanford Analytical Services Quality Assurance Plan (HASQAP) provides a uniform standard for onsite and offsite laboratories performing analytical work in support of Hanford Site environmental cleanup initiatives. The Hanford Site is a nuclear site that originated during World War 11 and has a legacy of environmental clean up issues. In early 1993, the need for and feasibility of developing a quality assurance plan to direct all analytical activities performed to support environmental cleanup initiatives set forth in the Hanford Federal Facility Agreement and Consent Order were discussed. Several group discussions were held and from them came the HASQAP. This document will become the quality assurance guidance document in a Federal Facility Agreement and Consent Order. This paper presents the mechanics involved in developing a quality assurance plan for this scope of activity, including the approach taken to resolve the variability of quality control requirements driven by numerous regulations. It further describes the consensus building process and how the goal of uniting onsite and offsite laboratories as well as inorganic, organic, and radioanalytic disciplines under a common understanding of basic quality control concepts was achieved

  19. Hanford Patrol Academy demolition sites closure plan

    Energy Technology Data Exchange (ETDEWEB)

    1993-09-30

    The Hanford Site is owned by the U.S. Government and operated by the U.S. Department of Energy, Richland Operations Office. Westinghouse Hanford Company is a major contractor to the U.S. Department of Energy, Richland Operations Office and serves as co-operator of the Hanford Patrol Academy Demolition Sites, the unit addressed in this paper. This document consists of a Hanford Facility Dangerous Waste Part A Permit Application, Form 3 (Revision 4), and a closure plan for the site. An explanation of the Part A Form 3 submitted with this closure plan is provided at the beginning of the Part A section. This Hanford Patrol Academy Demolition Sites Closure Plan submittal contains information current as of December 15, 1994.

  20. Development of Measures to Assess Personal Recovery in Young People Treated in Specialist Mental Health Services.

    Science.gov (United States)

    John, Mary; Jeffries, Fiona W; Acuna-Rivera, Marcela; Warren, Fiona; Simonds, Laura M

    2015-01-01

    Recovery has become a central concept in mental health service delivery, and several recovery-focused measures exist for adults. The concept's applicability to young people's mental health experience has been neglected, and no measures yet exist. Aim The aim of this work is to develop measures of recovery for use in specialist child and adolescent mental health services. On the basis of 21 semi-structured interviews, three recovery measures were devised, one for completion by the young person and two for completion by the parent/carer. Two parent/carer measures were devised in order to assess both their perspective on their child's recovery and their own recovery process. The questionnaires were administered to a UK sample of 47 young people (10-18 years old) with anxiety and depression and their parents, along with a measure used to routinely assess treatment progress and outcome and a measure of self-esteem. All three measures had high internal consistency (alpha ≥ 0.89). Young people's recovery scores were correlated negatively with scores on a measure used to routinely assess treatment progress and outcome (r = -0.75) and positively with self-esteem (r = 0.84). Parent and young persons' reports of the young person's recovery were positively correlated (r = 0.61). Parent report of the young person's recovery and of their own recovery process were positively correlated (r = 0.75). The three measures have the potential to be used in mental health services to assess recovery processes in young people with mental health difficulties and correspondence with symptomatic improvement. The measures provide a novel way of capturing the parental/caregiver perspective on recovery and caregivers' own wellbeing. No tools exist to evaluate recovery-relevant processes in young people treated in specialist mental health services. This study reports on the development and psychometric evaluation of three self-report recovery-relevant assessments for young

  1. List of currently classified documents relative to Hanford Production Facilities Operations originated on the Hanford Site between 1961 and 1972

    Energy Technology Data Exchange (ETDEWEB)

    1993-04-01

    The United States Department of Energy (DOE) has declared that all Hanford plutonium production- and operations-related information generated between 1944 and 1972 is declassified. Any documents found and deemed useful for meeting Hanford Environmental Dose Reconstruction (HEDR) objectives may be declassified with or without deletions in accordance with DOE guidance by Authorized Derivative Declassifiers. The September 1992, letter report, Declassifications Requested by the Technical Steering Panel of Hanford Documents Produced 1944--1960, (PNWD-2024 HEDR UC-707), provides an important milestone toward achieving a complete listing of documents that may be useful to the HEDR Project. The attached listing of approximately 7,000 currently classified Hanford-originated documents relative to Hanford Production Facilities Operations between 1961 and 1972 fulfills TSP Directive 89-3. This list does not include such titles as the Irradiation Processing Department, Chemical Processing Department, and Hanford Laboratory Operations monthly reports generated after 1960 which have been previously declassified with minor deletions and made publicly available. Also Kaiser Engineers Hanford (KEH) Document Control determined that no KEH documents generated between January 1, 1961 and December 31, 1972 are currently classified. Titles which address work for others have not been included because Hanford Site contractors currently having custodial responsibility for these documents do not have the authority to determine whether other than their own staff have on file an appropriate need-to-know. Furthermore, these documents do not normally contain information relative to Hanford Site operations.

  2. HANFORD SITE RIVER CORRIDOR CLEANUP

    International Nuclear Information System (INIS)

    BAZZELL, K.D.

    2006-01-01

    In 2005, the US Department of Energy (DOE) launched the third generation of closure contracts, including the River Corridor Closure (RCC) Contract at Hanford. Over the past decade, significant progress has been made on cleaning up the river shore that bordes Hanford. However, the most important cleanup challenges lie ahead. In March 2005, DOE awarded the Hanford River Corridor Closure Contract to Washington Closure Hanford (WCH), a limited liability company owned by Washington Group International, Bechtel National and CH2M HILL. It is a single-purpose company whose goal is to safely and efficiently accelerate cleanup in the 544 km 2 Hanford river corridor and reduce or eliminate future obligations to DOE for maintaining long-term stewardship over the site. The RCC Contract is a cost-plus-incentive-fee closure contract, which incentivizes the contractor to reduce cost and accelerate the schedule. At $1.9 billion and seven years, WCH has accelerated cleaning up Hanford's river corridor significantly compared to the $3.2 billion and 10 years originally estimated by the US Army Corps of Engineers. Predictable funding is one of the key features of the new contract, with funding set by contract at $183 million in fiscal year (FY) 2006 and peaking at $387 million in FY2012. Another feature of the contract allows for Washington Closure to perform up to 40% of the value of the contract and subcontract the balance. One of the major challenges in the next few years will be to identify and qualify sufficient subcontractors to meet the goal

  3. Measuring mental health in the clinical setting: what is important to service users? The Mini-Service user Recovery Evaluation scale (Mini-SeRvE).

    Science.gov (United States)

    Barber, Joanna M; Parsons, Helen; Wilson, Carol A; Cook, Christopher C H

    2017-12-01

    Since 2001, a policy of positive mental health recovery has been promoted in the UK, with service user involvement. This has not been easy to implement in the clinical setting. To develop and validate a brief self-report, service user-designed, outcome measure (Mini-SeRvE), for clinical use, including spiritual and religious issues. From the previously developed Service user Recovery Evaluation scale (SeRvE), 15 questions were selected for Mini-SeRvE which was self-completed by 207 people; 100 service users and, for comparison, 107 staff. Results were analysed using SPSS software (SPSS Inc., Chicago, IL). Mini-SeRvE is reliable, Cronbach's alpha 0.852. Correlation with another recovery scale, Mental Health Recovery Measure, was high, r = 0.819. Three reliable subscales emerged; existential well-being (EWB), mental ill-being (MIB) and religious well-being (RWB). Scores of the EWB and MIB subscales were higher for staff, consistent with higher mental well-being. Religious well-being scores were higher in service users, who also rated religion as more important to them. Mini-SeRvE is a valid measure of service user recovery. The importance of religion/spiritual belief for our users is highlighted, this being reflected in the subject matter of Mini-SeRvE. Mini-SeRvE assessments could show individual priorities, evaluate therapy and aid clinical decision-making.

  4. Site Support Program Plan for ICF Kaiser Hanford Company

    International Nuclear Information System (INIS)

    Benedetti, R.L.

    1994-10-01

    This document describes the Hanford Reservation site support program plan for each support division, in terms of safety, environmental concerns, costs, and reliability. Support services include the following: Piped Utilities; Electrical utilities; transportation; Energy management; General Administration Support Buildings; electrical safety upgrades. Contained in this Volume II is information covering the following: Operations and maintenance Utilities; Piped Utilities; Water systems Administration and Sampling; electrical utilities

  5. Environmental Restoration Program quality system requirements for the Hanford Site

    International Nuclear Information System (INIS)

    Cote, R.F.

    1993-11-01

    This document defines the quality system requirements for the US Department of Energy, Richland Operations Office, Environmental Restoration Program at the Hanford Site. The Quality System Requirements (OSR) for the Hanford Site integrates quality assurance requirements from the US Department of Energy Orders, the Hanford Federal Facility Agreement and Consent Order (Tri-Party Agreement), and applicable industry standards into a single source document for the development of quality systems applicable to the Environmental Restoration Program activities. This document, based on fifteen criteria and divided intro three parts, provides user organizations with the flexibility to incorporate only those criteria and parts applicable to their specific scopes of work. The requirements of this document shall be applied to activities that affect quality based on a graded approach that takes into consideration the risk inherent in, as well as the importance of, specific items, services, and activities in terms of meeting ER Program objectives and customer expectations. The individual quality systems developed in accordance with this document are intended to provide an integrated management control system that assures the conduct of ER Program activities in a manner that protects human health and the environment

  6. The Hanford Site focus, 1994

    International Nuclear Information System (INIS)

    Peterson, J.M.

    1994-03-01

    This report describes what the Hanford Site will look like in the next two years. We offer thumbnail sketches of Hanford Site programs and the needs we are meeting through our efforts. We describe our goals, some recent accomplishments, the work we will do in fiscal year (FY) 1994, the major activities the FY 1995 budget request covers, and the economic picture in the next few years. The Hanford Site budget shows the type of work being planned. US Department of Energy (DOE) sites like the Hanford Site use documents called Activity Data Sheets to meet this need. These are building blocks that are included in the budget. Each Activity Data Sheet is a concise (usually 4 or 5 pages) summary of a piece of work funded by the DOE's Environmental Restoration and Waste Management budget. Each sheet describes a waste management or environmental restoration need over a 5-year period; related regulatory requirements and agreements; and the cost, milestones, and steps proposed to meet the need. The Hanford Site is complex and has a huge budget, and its Activity Data Sheets run to literally thousands of pages. This report summarizes the Activity Data Sheets in a less detailed and much more reader-friendly fashion

  7. Interim Hanford Waste Management Plan

    International Nuclear Information System (INIS)

    1985-09-01

    The September 1985 Interim Hanford Waste Management Plan (HWMP) is the third revision of this document. In the future, the HWMP will be updated on an annual basis or as major changes in disposal planning at Hanford Site require. The most significant changes in the program since the last release of this document in December 1984 include: (1) Based on studies done in support of the Hanford Defense Waste Environmental Impact Statement (HDW-EIS), the size of the protective barriers covering contaminated soil sites, solid waste burial sites, and single-shell tanks has been increased to provide a barrier that extends 30 m beyond the waste zone. (2) As a result of extensive laboratory development and plant testing, removal of transuranic (TRU) elements from PUREX cladding removal waste (CRW) has been initiated in PUREX. (3) The level of capital support in years beyond those for which specific budget projections have been prepared (i.e., fiscal year 1992 and later) has been increased to maintain Hanford Site capability to support potential future missions, such as the extension of N Reactor/PUREX operations. The costs for disposal of Hanford Site defense wastes are identified in four major areas in the HWMP: waste storage and surveillance, technology development, disposal operations, and capital expenditures

  8. Iotech cesium capsule recovery abstract

    International Nuclear Information System (INIS)

    Stevens, J.; Higgins, D.

    1996-01-01

    This report has been prepared to detail the project operations performed by OHM Remediation Services Corp. (OHM) under contract to the Westinghouse Hanford Company (WHC) for the removal and transfer of 309 cesium sources from the lotech Inc. Facility in Northglenn, Colorado, to the Department of Energy Site in Hanford, Washington. The activities covered by this report were performed between October of 1993 and August of 1995. The report includes the following major sections: (1) Project Description, (2) Project Organization, (3) Major Project Tasks, (4) Industrial and Radiological Safety, (5) Personnel Exposures, (6) Quality Assurance, (7) Scheduling/Costs, and (8) Lessons Learned

  9. Hanford Site Environmental Report 1993

    Energy Technology Data Exchange (ETDEWEB)

    Dirkes, R.L.; Hanf, R.W.; Woodruff, R.K. [eds.

    1994-06-01

    The Hanford Site Environmental Report is prepared annually to summarize environmental data and information, describe environmental management performance, and demonstrate the status of compliance with environmental regulations. The report also highlights major environmental programs and efforts. The report is written to meet reporting requirements and Guidelines of the U.S. Department of Energy (DOE) an to meet the needs of the public. This summary has been written with a minimum of technical terminology. Individual sections of the report are designed to (a) describe the Hanford Site and its mission, (b) summarize the status in 1993 of compliance with environmental regulations, (c) describe the environmental programs at the Hanford Site, (d) discuss estimated radionuclide exposure to the public from 1993 Hanford activities, (e) present information on effluent monitoring and environmental surveillance, including ground-water protection and monitoring, (f) discuss activities to ensure quality. More detailed information can be found in the body of the report, the appendixes, and the cited references.

  10. Hanford Site Environmental Report 1993

    International Nuclear Information System (INIS)

    Dirkes, R.L.; Hanf, R.W.; Woodruff, R.K.

    1994-06-01

    The Hanford Site Environmental Report is prepared annually to summarize environmental data and information, describe environmental management performance, and demonstrate the status of compliance with environmental regulations. The report also highlights major environmental programs and efforts. The report is written to meet reporting requirements and Guidelines of the U.S. Department of Energy (DOE) an to meet the needs of the public. This summary has been written with a minimum of technical terminology. Individual sections of the report are designed to (a) describe the Hanford Site and its mission, (b) summarize the status in 1993 of compliance with environmental regulations, (c) describe the environmental programs at the Hanford Site, (d) discuss estimated radionuclide exposure to the public from 1993 Hanford activities, (e) present information on effluent monitoring and environmental surveillance, including ground-water protection and monitoring, (f) discuss activities to ensure quality. More detailed information can be found in the body of the report, the appendixes, and the cited references

  11. Associations between the peer support relationship, service satisfaction and recovery-oriented outcomes: a correlational study.

    Science.gov (United States)

    Thomas, Elizabeth C; Salzer, Mark S

    2017-12-18

    The working alliance between non-peer providers and mental health consumers is associated with positive outcomes. It is hypothesized that this factor, in addition to other active support elements, is also positively related to peer support service outcomes. This study evaluates correlates of the peer-to-peer relationship and its unique association with service satisfaction and recovery-oriented outcomes. Participants were 46 adults with serious mental illnesses taking part in a peer-brokered self-directed care intervention. Pearson correlation analyses examined associations among peer relationship factors, services-related variables and recovery-oriented outcomes (i.e. empowerment, recovery and quality of life). Hierarchical multiple regression analyses evaluated associations between relationship factors and outcomes over time, controlling for other possible intervention effects. The peer relationship was not related to number of contacts. There were robust associations between the peer relationship and service satisfaction and some recovery-oriented outcomes at 24-months, but not at 12-months. These associations were not explained by other possible intervention effects. This study contributes to a better understanding of the positive, unique association between the peer-to-peer relationship and outcomes, similar to what is found in non-peer-delivered interventions. Implications for program administrators and policymakers seeking to integrate peer specialists into mental health service systems are discussed.

  12. Hanford Area 2000 Population

    International Nuclear Information System (INIS)

    Elliott, Douglas B.; Scott, Michael J.; Antonio, Ernest J.; Rhoads, Kathleen

    2004-01-01

    This report was prepared for the U.S. Department of Energy (DOE) Richland Operations Office, Surface Environmental Surveillance Project, to provide demographic data required for ongoing environmental assessments and safety analyses at the DOE Hanford Site near Richland, Washington. This document includes 2000 Census estimates for the resident population within an 80-kilometer (50-mile) radius of the Hanford Site. Population distributions are reported relative to five reference points centered on meteorological stations within major operating areas of the Hanford Site - the 100 F, 100 K, 200, 300, and 400 Areas. These data are presented in both graphical and tabular format, and are provided for total populations residing within 80 km (50 mi) of the reference points, as well as for Native American, Hispanic and Latino, total minority, and low-income populations

  13. Hanford site transuranic waste sampling plan

    International Nuclear Information System (INIS)

    GREAGER, T.M.

    1999-01-01

    This sampling plan (SP) describes the selection of containers for sampling of homogeneous solids and soil/gravel and for visual examination of transuranic and mixed transuranic (collectively referred to as TRU) waste generated at the U.S. Department of Energy (DOE) Hanford Site. The activities described in this SP will be conducted under the Hanford Site TRU Waste Certification Program. This SP is designed to meet the requirements of the Transuranic Waste Characterization Quality Assurance Program Plan (CAO-94-1010) (DOE 1996a) (QAPP), site-specific implementation of which is described in the Hanford Site Transuranic Waste Characterization Program Quality Assurance Project Plan (HNF-2599) (Hanford 1998b) (QAPP). The QAPP defines the quality assurance (QA) requirements and protocols for TRU waste characterization activities at the Hanford Site. In addition, the QAPP identifies responsible organizations, describes required program activities, outlines sampling and analysis strategies, and identifies procedures for characterization activities. The QAPP identifies specific requirements for TRU waste sampling plans. Table 1-1 presents these requirements and indicates sections in this SP where these requirements are addressed

  14. Revised draft Hanford remedial action environmental impact statement and comprehensive land-use plan: Executive summary

    International Nuclear Information System (INIS)

    1999-01-01

    This report evaluates the potential environmental impacts associated with implementing a comprehensive land-use plan for the Hanford Site for at least the next 50 years. With the exception of the required No-Action Alternative, each of the six alternatives presented represents a Tribal, Federal, state, or local agency's Preferred Alternative. Each alternative is presented separately. The DOE's Preferred Alternative anticipates multiple uses of the Hanford Site, including: consolidating waste management operations in the Central Plateau, allowing industrial development in the eastern and southern portions of the site, increasing recreational access to the Columbia River, and expanding the Saddle Mountain National Wildlife Refuge to include all of the Wahluke Slope (managed by the US Fish and Wildlife Service). The Hanford Site occupies 1,517 square kilometers (km 2 ) (586 square miles [mi 2 ]) in southeastern Washington. Today, the Hanford Site has diverse missions associated with environmental restoration, waste management, and science and technology. These missions have resulted in the growing need for a comprehensive, long-term approach to planning and development for the Site

  15. Testing of a Rotary Micro-filter for Hanford Applications

    International Nuclear Information System (INIS)

    Poirier, M.R.; Herman, D.T.; Stefanko, D.B.; Fink, S.D.

    2009-01-01

    Savannah River National Laboratory (SRNL) researchers are investigating and developing a rotary micro-filter for solid-liquid separation applications with emphasis on deployment in radioactive services. The Department of Energy (DOE) Office of Waste Processing employed the SRNL team to evaluate the use of this rotary micro-filter for the Hanford Supplemental Pretreatment process. The authors tested a full-scale, 25-disk filter unit containing 0.5 μ filter media using a Hanford Tank AN-105 simulant at solids loadings of 0.06, 0.29, and 1.29 wt %. Based on recommendations from prior tests, the authors modified the filter unit by replacing the primary mechanical seal with an air seal. They also replaced the bushing with alternate materials of construction aimed at extended mean time between maintenance events. The testing provides the following conclusions. - The rotary filter produces a higher flux than the crossflow filter for the Hanford simulant. The gain in performance is less than previously seen for Savannah River Site simulants. - Filtrate clarity proved excellent with turbidity of <4 NTU (nephelometric turbidity units) in all samples. - Inspection of the primary mechanical seal faces after ∼140 hours of operation showed an expected minimal amount of initial wear, no passing of process fluid through the seal faces, and very little change in the air channeling grooves on the stationary face. - Some polishing of surfaces occurred at the bottom of the shaft bushing. The authors recommend improving the shaft bushing by holding it in place with a locking ring and incorporating grooves to provide additional cooling. - The authors recommend that Hanford test other pore size media to determine the optimum pore size for Hanford waste. - During final facility operation, the filter should be rinsed with filtrate or dilute caustic and drained prior to an extended shutdown to prevent the formation of a layer of settled solids on top of the filter disks. (authors)

  16. Summary of Group Development and Testing for Single Shell Tank Closure at Hanford

    International Nuclear Information System (INIS)

    Harbour, John R.

    2005-01-01

    This report is a summary of the bench-scale and large scale experimental studies performed by Savannah River National Laboratory for CH2M HILL to develop grout design mixes for possible use in producing fill materials as a part of Tank Closure of the Single-Shell Tanks at Hanford. The grout development data provided in this report demonstrates that these design mixes will produce fill materials that are ready for use in Hanford single shell tank closure. The purpose of this report is to assess the ability of the proposed grout specifications to meet the current requirements for successful single shell tank closure which will include the contracting of services for construction and operation of a grout batch plant. The research and field experience gained by SRNL in the closure of Tanks 17F and 20F at the Savannah River Site was leveraged into the grout development efforts for Hanford. It is concluded that the three Hanford grout design mixes provide fill materials that meet the current requirements for successful placement. This conclusion is based on the completion of recommended testing using Hanford area materials by the operators of the grout batch plant. This report summarizes the regulatory drivers and the requirements for grout mixes as tank fill material. It is these requirements for both fresh and cured grout properties that drove the development of the grout formulations for the stabilization, structural and capping layers

  17. Hanford inventory program user's manual

    International Nuclear Information System (INIS)

    Hinkelman, K.C.

    1994-01-01

    Provides users with instructions and information about accessing and operating the Hanford Inventory Program (HIP) system. The Hanford Inventory Program is an integrated control system that provides a single source for the management and control of equipment, parts, and material warehoused by Westinghouse Hanford Company in various site-wide locations. The inventory is comprised of spare parts and equipment, shop stock, special tools, essential materials, and convenience storage items. The HIP replaced the following systems; ACA, ASP, PICS, FSP, WSR, STP, and RBO. In addition, HIP manages the catalog maintenance function for the General Supplies inventory stocked in the 1164 building and managed by WIMS

  18. Fire protection program fiscal year 1995 site support program plan, Hanford Fire Department

    International Nuclear Information System (INIS)

    Good, D.E.

    1994-09-01

    The mission of the Hanford Fire Department (HFD) is to support the safe and timely cleanup of the Hanford site by providing fire suppression, fire prevention, emergency rescue, emergency medical service, and hazardous materials response; and to be capable of dealing with and terminating emergency situations which could threaten the operations, employees, or interest of the US Department of Energy operated Hanford Site. This includes response to surrounding fire departments/districts under a mutual aid agreement and contractual fire fighting, hazardous materials, and ambulance support to Washington Public Power Supply System (Supply System). The fire department also provides site fire marshal overview authority, fire system testing and maintenance, self-contained breathing apparatus maintenance, building tours and inspections, ignitable and reactive waste site inspections, prefire planning, and employee fire prevention education. This report describes the specific responsibilities and programs that the HFD must support and the estimated cost of this support for FY1995

  19. Promoting recovery-oriented practice in mental health services: a quasi-experimental mixed-methods study.

    Science.gov (United States)

    Gilburt, Helen; Slade, Mike; Bird, Victoria; Oduola, Sheri; Craig, Tom K J

    2013-06-13

    Recovery has become an increasingly prominent concept in mental health policy internationally. However, there is a lack of guidance regarding organisational transformation towards a recovery orientation. This study evaluated the implementation of recovery-orientated practice through training across a system of mental health services. The intervention comprised four full-day workshops and an in-team half-day session on supporting recovery. It was offered to 383 staff in 22 multidisciplinary community and rehabilitation teams providing mental health services across two contiguous regions. A quasi-experimental design was used for evaluation, comparing behavioural intent with staff from a third contiguous region. Behavioural intent was rated by coding points of action on the care plans of a random sample of 700 patients (400 intervention, 300 control), before and three months after the intervention. Action points were coded for (a) focus of action, using predetermined categories of care; and (b) responsibility for action. Qualitative inquiry was used to explore staff understanding of recovery, implementation in services and the wider system, and the perceived impact of the intervention. Semi-structured interviews were conducted with 16 intervention group team leaders post-training and an inductive thematic analysis undertaken. A total of 342 (89%) staff received the intervention. Care plans of patients in the intervention group had significantly more changes with evidence of change in the content of patient's care plans (OR 10.94. 95% CI 7.01-17.07) and the attributed responsibility for the actions detailed (OR 2.95, 95% CI 1.68-5.18). Nine themes emerged from the qualitative analysis split into two superordinate categories. 'Recovery, individual and practice', describes the perception and provision of recovery orientated care by individuals and at a team level. It includes themes on care provision, the role of hope, language of recovery, ownership and

  20. Hanford Site Composite Analysis Technical Approach Description: Hanford Site Disposition Baseline.

    Energy Technology Data Exchange (ETDEWEB)

    Cobb, M. A. [CH2M HILL Plateau Remediation Company, Richland, WA (United States); Dockter, R. E. [CH2M HILL Plateau Remediation Company, Richland, WA (United States)

    2017-10-02

    The permeability of ground surfaces within the U.S. Department of Energy’s (DOE) Hanford Site strongly influences boundary conditions when simulating the movement of groundwater using the Subsurface Transport Over Multiple Phases model. To conduct site-wide modeling of cumulative impacts to groundwater from past, current, and future waste management activities, a site-wide assessment of the permeability of surface conditions is needed. The surface condition of the vast majority of the Hanford Site has been and continues to be native soils vegetated with dryland grasses and shrubs.

  1. Recovery in Psychosis from a Service User Perspective: A Systematic Review and Thematic Synthesis of Current Qualitative Evidence.

    Science.gov (United States)

    Wood, L; Alsawy, S

    2017-11-29

    There is a growing number of qualitative accounts regarding recovery from psychosis from a service user perspective. The aim of this study was to conduct a systematic review of these qualitative accounts. A thematic synthesis was utilised to synthesise and analyse seventeen studies included in the review. Studies were included if they used a qualitative methodology to explore service users' experiences of recovery from psychosis as a primary research question. All included studies were subjected to a quality assessment. The analysis outlined three subordinate themes: the recovery journey, facilitators of recovery (e.g. faith and spirituality, personal agency and hope), and barriers to recovery (e.g. stigma and discrimination, negative effects of mental health services and medication). Recovery is an idiosyncratic process but includes key components which are important to people who experience psychosis. These should be explored within clinical practice.

  2. Improving Service Utilization for Parents with Substance Abuse Problems: Experimenting with Recovery Coaches in Child Welfare.

    Science.gov (United States)

    Choi, Sam

    2015-01-01

    Substance abusers often face substantial systematic and personal barriers to receiving required substance abuse treatment services as well as other services; hence, various linkage mechanisms have been proposed for drug abuse treatment programs to overcome such barriers. Although there is a growing interest in the use of case management with a substance abuse background, its effectiveness in child welfare has yet to be explored. In this study the author attempts to investigate the effectiveness of case management in service utilization by systematically evaluating the five-year Alcohol and Other Drug Abuse (AODA) waiver demonstration project with Recovery Coaches in Illinois. A classic experimental design with a control group was used. Random assignment occurs at the agency level. Parents in the experimental group (N = 1562) received recovery coaches in addition to traditional child welfare services while parents in the control group (N = 598) only received traditional child welfare services. Bivariate and multivariate analyses (Ordinary Last Square regressions) were used. Compared to parents in the control group, parents in the experimental group were more likely to utilize substance abuse treatment. The results suggest that gender, education level, employment status, and the number of service needs were significantly associated with service utilization. Controlling other factors, recovery coaches improved overall service utilization. Because the outcome of child welfare often depends on the improvement of risks or resolution, it is important for parents to utilize the needed services. Future studies need to address what aspects of recovery coaches facilitate the services utilization.

  3. Service user engagement: A co-created interview schedule exploring mental health recovery in young adults.

    Science.gov (United States)

    McCauley, Claire-Odile; McKenna, Hugh; Keeney, Sinead; McLaughlin, Derek

    2017-10-01

    The aim of this study was to co-create of an interview schedule exploring mental health recovery in collaboration with young adult service users. Service user involvement in research has been increasingly recognized as providing a vital authentic insight into mental health recovery. Engagement and collaboration with service users have facilitated the exploration of inaccessible or under-investigated aspects of the lived experience of mental health recovery, not only directing the trajectory of research, but making it relevant to their own contextual experience. A qualitative content analysis framework was employed in the co-creation of a semi-structured interview schedule through an engagement process with service users. Two separate engagement groups took place at the premises of the service user organizations, between January - February 2014. Miles and Huberman's analysis framework was chosen for this phase as it enabled the visual presentation of factors, concepts or variables and the established relationship between them. The lived experience of mental ill health in young adulthood and how this was understood by others was a particularly relevant theme for participants. Further themes were identified between the impact of painful experiences at this developmental life stage leading to a deeper understanding of others through finding meaning in their own mental health recovery journey. Our findings identified that suffering painful experiences is an integral aspect in the process of mental health recovery. This understanding has particular relevance to mental health nursing practice, ensuring the care delivered is cognizant of the suffering or painful experiences that young adults are encountering. © 2017 John Wiley & Sons Ltd.

  4. Historical research in the Hanford site waste cleanup

    International Nuclear Information System (INIS)

    Gerber, Michele S.

    1992-01-01

    This paper will acquaint the audience with role of historical research in the Hanford Site waste cleanup - the largest waste cleanup endeavor ever undertaken in human history. There were no comparable predecessors to this massive waste remediation effort, but the Hanford historical record can provide a partial road map and guide. It can be, and is, a useful tool in meeting the goal of a successful, cost-effective, safe and technologically exemplary waste cleanup. The Hanford historical record is rich and complex. Yet, it poses difficult challenges, in that no central and complete repository or data base exists, records contain obscure code words and code numbers, and the measurement systems and terminology used in the records change many times over the years. Still, these records are useful to the current waste cleanup in technical ways, and in ways that extend beyond a strictly scientific aspect. Study and presentations of Hanford Site history contribute to the huge educational and outreach tasks of helping the Site's work force deal with 'culture change' and become motivated for the cleanup work that is ahead, and of helping the public and the regulators to place the events at Hanford in the context of WWII and the Cold War. This paper traces historical waste practices and policies as they changed over the years at the Hanford Site, and acquaints the audience with the generation of the major waste streams of concern in Hanford Site cleanup today. It presents original, primary-source research into the waste history of the Hanford Site. The earliest, 1940s knowledge base, assumptions and calculations about radioactive and chemical discharges, as discussed in the memos, correspondence and reports of the original Hanford Site (then Hanford Engineer Works) builders and operators, are reviewed. The growth of knowledge, research efforts, and subsequent changes in Site waste disposal policies and practices are traced. Examples of the strengths and limitations of the

  5. Menciptakan Kepuasan dan Loyalitas Pelanggan melalui Citra dan Service Recovery (Studi pada Restoran Lombok Ijo Semarang)

    OpenAIRE

    Sudarti, Ken; Atika, Iva

    2012-01-01

    Customer loyalty is considered by many service providers as an important source of competitive advantage.Enhanced cuatomer loyalty in service firms will lead to greater profitability. The objective of this research is toexamine the effect of image of traditional food and service recovery on the effect on customer satisfaction andcustomer loyalty. Research involved 100 customers. By measuring criterion validity and reliability of image andservice recovery, it found that both of them have a goo...

  6. The effects of job satisfaction, employee commitment, workplace friendship and team culture on service recovery performance

    OpenAIRE

    Abednego Feehi Okoe; Henry Boateng; Tiniwah Deborah Mensah

    2016-01-01

    The existing literature has called for more studies to be conducted on how human resource activities affect service recovery performance. This study therefore ascertains the effects of Job Satisfaction, employee Commitment, Workplace Friendship and Team Culture on Service Recovery Performance. The survey research design was used in this study. The participants were frontline employees from the various service sectors in Ghana. The convenience sampling was used as the sampling technique. A tot...

  7. Mortality studies of Hanford workers

    International Nuclear Information System (INIS)

    Gilbert, E.S.

    1986-04-01

    Radiation exposures at Hanford have been deliberately limited as a protection to the worker. This means that if current estimates of radiation risks, which have been determined by national and international groups, are correct, it's highly unlikely that noticeable radiation-induced health effects will be identified among Hanford workers. 1 fig., 4 tabs

  8. Exploring Student Service Members/Veterans Social Support and Campus Climate in the Context of Recovery

    Directory of Open Access Journals (Sweden)

    Susan M. Love

    2015-09-01

    Full Text Available Now that the financial needs of post 9/11 student service members/veterans have begun to be addressed, the attention has shifted to disabilities and recovery strategies of student service members/veterans. Therefore, in a cross sectional design, this study electronically surveyed 189 enrolled student service members/veterans attending a large urban state university about their experiences of returning to school. Specifically, this study described the students’ rates of Post-Traumatic Stress Disorder (PTSD and alcohol abuse, perceived stress, adaptive and non-adaptive coping strategies, social support, participation in campus activities, and perceived campus climate. Moreover, correlates of recovery were examined. Although the majority of the returning students were doing well, 36.1% reported a high level of stress, 15.1% reported a high level of anger, 17.3% reported active symptoms of PTSD, and 27.1% screened positive for alcohol problems. Social networks were found to be the most salient factor in recovery. The study’s limitations are discussed and specific support strategies are presented that can be employed by disability services, counseling services and college administrators.

  9. Hanford cultural resources laboratory

    Energy Technology Data Exchange (ETDEWEB)

    Wright, M.K.

    1995-06-01

    This section of the 1994 Hanford Site Environmental Report describes activities of the Hanford Cultural Resources Laboratory (HCRL) which was established by the Richland Operations Office in 1987 as part of PNL.The HCRL provides support for the management of the archaeological, historical, and traditional cultural resources of the site in a manner consistent with the National Historic Preservation Act, the Native American Graves Protection and Repatriation Act, and the American Indian Religious Freedom Act.

  10. Hanford cultural resources laboratory

    International Nuclear Information System (INIS)

    Wright, M.K.

    1995-01-01

    This section of the 1994 Hanford Site Environmental Report describes activities of the Hanford Cultural Resources Laboratory (HCRL) which was established by the Richland Operations Office in 1987 as part of PNL.The HCRL provides support for the management of the archaeological, historical, and traditional cultural resources of the site in a manner consistent with the National Historic Preservation Act, the Native American Graves Protection and Repatriation Act, and the American Indian Religious Freedom Act

  11. Annual Hanford seismic report - fiscal year 1996

    International Nuclear Information System (INIS)

    Hartshorn, D.C.; Reidel, S.P.

    1996-12-01

    Seismic monitoring (SM) at the Hanford Site was established in 1969 by the US Geological Survey (USGS) under a contract with the US Atomic Energy Commission. Since 1980, the program has been managed by several contractors under the US Department of Energy (USDOE). Effective October 1, 1996, the Seismic Monitoring workscope, personnel, and associated contracts were transferred to the USDOE Pacific Northwest National Laboratory (PNNL). SM is tasked to provide an uninterrupted collection and archives of high-quality raw and processed seismic data from the Hanford Seismic Network (HSN) located on and encircling the Hanford Site. SM is also tasked to locate and identify sources of seismic activity and monitor changes in the historical pattern of seismic activity at the Hanford Site. The data compiled are used by SM, Waste Management, and engineering activities at the Hanford Site to evaluate seismic hazards and seismic design for the Site

  12. Field trip guide to the Hanford Site

    International Nuclear Information System (INIS)

    Reidel, S.P.; Lindsey, K.A.; Fecht, K.R.

    1992-11-01

    This report is designed to provide a guide to the key geologic and hydrologic features of the US Department of Energy's Hanford Site located in south-central Washington. The guide is divided into two parts. The first part is a general introduction to the geology of the Hanford Site and its relation to the regional framework of south-central Washington. The second part is a road log that provides directions to important geologic features on the Hanford Site and descriptions of the locality. The exposures described were chosen for their accessibility and importance to the geologic history of the Hanford Site and to understanding the geohydrology of the Site

  13. Hanford Site Performance Report - March 1999

    International Nuclear Information System (INIS)

    EDER, D.M.

    2001-01-01

    The purpose of the Hanford Site Performance Report is to provide the Department of Energy Richland Operations Office's (DOE-RL's) report of Hanford's performance by: U.S. Department of Energy, Richland Operations Office, Project Hanford Management Contract (PHMC) through Fluor Daniel Hanford, Inc. (FDH) and its subcontractors, Environmental Restoration Contract through Bechtel Hanford, Inc. (BHI), and its subcontractors, and Pacific Northwest National Laboratories (PNNL) for Science and Technology (S and T) Mission and support to the Environmental Management (EM). This report is published monthly with the intent of relating work performance and progress in the context of the Success Indicators and Critical Success Factors as outlined in the Hanford Strategic Plan. On a quarterly basis, the report also addresses performance and progress related to the Science and Technology Mission's Critical Outcomes as derived from the Hanford Strategic Plan. Section A of this report is the Executive Summary, encapsulating high-level data in this report into an overall brief. Summary information provided includes Notable Accomplishments, a performance profile with associated analyses, Critical Issues, Key Integration Activities, and a ''quick list'' of Upcoming Key Events. Section B of this report, the Site Summary section, provides Environmental Management performance data specifically organized to the pertinent Critical Success Factors and Success Indicators, and Science and Technology data in the context of the Critical Outcomes. The Site Summary demonstrates the various missions' overall progress against these strategic objectives. The information is presented in both narrative and graphical formats. The remaining sections provide performance data relative to each individual mission area (e.g., Waste Management, Spent Nuclear Fuels, etc.). The information provided in the Mission Area sections is at a level of greater detail than is presented in either the Executive Summary or

  14. Hanford Site Performance Report - May 1999

    International Nuclear Information System (INIS)

    EDER, D.M.

    2001-01-01

    The purpose of the Hanford Site Performance Report is to provide the Department of Energy Richland Operations Office's (DOE-RL's) report of Hanford's performance by: U. S. Department of Energy, Richland Operations Office, Project Hanford Management Contract (PHMC) through Fluor Daniel Hanford, Inc. (FDH) and its subcontractors, Environmental Restoration Contract through Bechtel Hanford, Inc. (BHI), and its subcontractors, and Pacific Northwest National Laboratories (PNNL) for Science and Technology (S and T) Mission and support to the Environmental Management (EM). This report is published monthly with the intent of relating work performance and progress in the context of the Success Indicators and Critical Success Factors as outlined in the Hanford Strategic Plan. On a quarterly basis, the report also addresses performance and progress related to the Science and Technology Mission's Critical Outcomes as derived from the Hanford Strategic Plan. Section A of this report is the Executive Summary, encapsulating high-level data in this report into an overall brief. Summary information provided includes Notable Accomplishments, a performance profile with associated analyses, Critical Issues, Key Integration Activities, and a ''quick list'' of Upcoming Key Events. Section B of this report, the Site Summary section, provides Environmental Management performance data specifically organized to the pertinent Critical Success Factors and Success Indicators, and Science and Technology data in the context of the Critical Outcomes. The Site Summary demonstrates the various missions' overall progress against these strategic objectives. The information is presented in both narrative and graphical formats. The remaining sections provide performance data relative to each individual mission area (e.g., Waste Management, Spent Nuclear Fuels, etc.). The information provided in the Mission Area sections is at a level of greater detail than is presented in either the Executive Summary or

  15. Hanford Site Performance Report - April 1999

    International Nuclear Information System (INIS)

    EDER, D.M.

    2001-01-01

    The purpose of the Hanford Site Performance Report is to provide the Department of Energy Richland Operations Office's (DOE-RL's) report of Hanford's performance by: U.S. Department of Energy, Richland Operations Office, Project Hanford Management Contract (PHMC) through Fluor Daniel Hanford, Inc. (FDH) and its subcontractors, Environmental Restoration Contract through Bechtel Hanford, Inc. (BHI), and its subcontractors, and Pacific Northwest National Laboratories (PNNL) for Science and Technology (S and T) Mission and support to the Environmental Management (EM). This report is published monthly with the intent of relating work performance and progress in the context of the Success Indicators and Critical Success Factors as outlined in the Hanford Strategic Plan. On a quarterly basis, the report also addresses performance and progress related to the Science and Technology Mission's Critical Outcomes as derived from the Hanford Strategic Plan. Section A of this report is the Executive Summary, encapsulating high-level data in this report into an overall brief. Summary information provided includes Notable Accomplishments, a performance profile with associated analyses, Critical Issues, Key Integration Activities, and a ''quick list'' of Upcoming Key Events. Section B of this report, the Site Summary section, provides Environmental Management performance data specifically organized to the pertinent Critical Success Factors and Success Indicators, and Science and Technology data in the context of the Critical Outcomes. The Site Summary demonstrates the various missions' overall progress against these strategic objectives. The information is presented in both narrative and graphical formats. The remaining sections provide performance data relative to each individual mission area (e.g., Waste Management, Spent Nuclear Fuels, etc.). The information provided in the Mission Area sections is at a level of greater detail than is presented in either the Executive Summary or

  16. Environmental monitoring at Hanford for 1984

    International Nuclear Information System (INIS)

    Price, K.R.; Carlile, J.M.V.; Dirkes, R.L.; Jaquish, R.E.; Trevathan, M.S.; Woodruff, R.K.

    1985-05-01

    Environmental surveillance activities performed by the Pacific Northwest Laboratory for the Department of Energy's Hanford Site for 1984 are discussed in this report. Samples of environmental media were collected in support of the Hanford Environmental Monitoring Program to determine radionuclide concentrations in the Hanford environs. Radiological impacts in terms of radiation dose equivalents as a result of Hanford operations are also discussed. Gross beta radioactivity concentrations in airborne particulates at all sampling locations were lower in 1984 than during 1983 as a result of declining levels of worldwide fallout. Slightly higher levels of 85 Kr and 129 I were noted at several onsite and offsite locations. The sampling location in close proximity to the PUREX plant also detected increased 3 H. Very low levels of radionuclides were detected in samples of Columbia River water during 1984. An extensive groundwater monitoring program was performed for the Hanford Site during 1984. The 3 H and nitrate plumes continued to move slowly toward the Columbia River. All 3 H results were within applicable concentration guides. Samples of deer, rabbits, game birds, waterfowl and fish were collected onsite or in the Columbia River at locations where the potential for radionuclide uptake was most likely, or at the nearest locations where wildlife samples were available. Radioisotope levels were measured. Dose rates from external penetrating radiation measured in the vicinity of residential areas were similar to those observed in the previous years, and no contribution from Hanford activities could be identified. An assessment of the 1984 potential radiological impacts attributable to the Hanford operations indicated that measured and calculated radiation doses to the public continued to be low, and well below applicable regulatory limits. 21 refs., 48 figs., 83 tabs

  17. Independent technical review of the Hanford Tank Farm Operations

    International Nuclear Information System (INIS)

    1992-07-01

    The Independent Technical Assessment of the Hanford Tank Farm Operations was commissioned by the Assistant Secretary for Environmental Restoration and Waste Management on November 1, 1991. The Independent Technical Assessment team conducted on-site interviews and inspections during the following periods: November 18 to 22,1991; April 13 to 17; and April 27 to May 1, 1992. Westinghouse Hanford Company is the management and operating contractor for the Department of Energy at the Hanford site. The Hanford Tank Farm Operations consists of 177 underground storage tanks containing 61 million gallons of high-level radioactive mixed wastes from the chemical reprocessing of nuclear fuel. The Tank Farm Operations also includes associated transfer lines, ancillary equipment, and instrumentation. The Independent Technical Assessment of the Hanford Tank Farm Operations builds upon the prior assessments of the Hanford Waste Vitrification System and the Hanford Site Tank Waste Disposal Strategy.The objective of this technical assessment was to determine whether an integrated and sound program exists to manage the tank-waste storage and tankfarm operations consistent with the Assistant Secretary for Environmental Restoration and Waste Management's guidance of overall risk minimization. The scope of this review includes the organization, management, operation, planning, facilities, and mitigation of the safety-concerns of the Hanford Tank Waste Remediation System. The assessments presented in the body of this report are based on the detailed observations discussed in the appendices. When the assessments use the term ''Hanford'' as an organizational body it means DOE-RL and Westinghouse Hanford Company as a minimum, and in many instances all of the stake holders for the Hanford site

  18. Setting up recovery clinics and promoting service user involvement.

    Science.gov (United States)

    John, Thomas

    2017-06-22

    Service user involvement in mental health has gained considerable momentum. Evidence from the literature suggests that it remains largely theoretical rather than being put into practice. The current nature of acute inpatient mental health units creates various challenges for nurses to put this concept into practice. Recovery clinics were introduced to bridge this gap and to promote service user involvement practice within the current care delivery model at Kent and Medway NHS and Social Care Partnership Trust. It has shaped new ways of working for nurses with a person-centred approach as its philosophy. Service users and nurses were involved in implementing a needs-led and bottom-up initiative using Kotter's change model. Initial results suggest that it has been successful in meeting its objectives evidenced through increased meaningful interactions and involvement in care by service users and carers. The clinics have gained wide recognition and have highlighted a need for further research into care delivery models to promote service user involvement in these units.

  19. 1997 annual report on waste generation and waste minimization progress as required by DOE Order 5400.1, Hanford Site

    International Nuclear Information System (INIS)

    Segall, P.

    1998-01-01

    Hanford's missions are to safely clean up and manage the site's legacy wastes, and to develop and deploy science and technology. Through these missions Hanford will contribute to economic diversification of the region. Hanford's environmental management or cleanup mission is to protect the health and safety of the public, workers, and the environment; control hazardous materials; and utilize the assets (people, infra structure, site) for other missions. Hanford's science and technology mission is to develop and deploy science and technology in the service of the nation including stewardship of the Hanford Site. Pollution Prevention is a key to the success of these missions by reducing the amount of waste to be managed and identifying/implementing cost effective waste reduction projects. Hanford's original mission, the production of nuclear materials for the nation's defense programs, lasted more than 40 years, and like most manufacturing operations, Hanford's operations generated large quantities of waste and pollution. However, the by-products from Hanford operations pose unique problems like radiation hazards, vast volumes of contaminated water and soil, and many contaminated structures including reactors, chemical plants and evaporation ponds. The cleanup activity is an immense and challenging undertaking, which includes characterization and decommissioning of 149 single shell storage tanks, treating 28 double shell tanks, safely disposing of over 2,100 metric tons of spent nuclear fuel stored on site, removing numerous structures, and dealing with significant solid waste, ground water, and land restoration issues

  20. Hanford Site sustainable development initiatives

    International Nuclear Information System (INIS)

    Sullivan, C.T.

    1994-05-01

    Since the days of the Manhattan Project of World War II, the economic well being of the Tri-Cities (Pasco, Kennewick, and Richland) of Washington State has been tied to the US Department of Energy missions at the nearby Hanford Site. As missions at the Site changed, so did the economic vitality of the region. The Hanford Site is now poised to complete its final mission, that of environmental restoration. When restoration is completed, the Site may be closed and the effect on the local economy will be devastating if action is not taken now. To that end, economic diversification and transition are being planned. To facilitate the process, the Hanford Site will become a sustainable development demonstration project

  1. What are your priorities right now? Identifying service needs across recovery stages to inform service development

    OpenAIRE

    Laudet, Alexandre B.; White, William

    2009-01-01

    Substance use disorders (SUD) are, for many, chronic conditions that are typically associated with severe impairments in multiple areas of functioning. ‘Recovery’ from SUD is for most, a lengthy process; improvements in other areas of functioning do not necessarily follow the attainment of abstinence. The current SUD service model providing intense, short-term symptom-focused services is ill suited to address these issues. A recovery-oriented model of care is emerging that provides coordinate...

  2. Web service availability-impact of error recovery and traffic model

    International Nuclear Information System (INIS)

    Martinello, Magnos; Kaa-hat niche, Mohamed; Kanoun, Karama

    2005-01-01

    Internet is often used for transaction based applications such as online banking, stock trading and shopping, where the service interruption or outages are unacceptable. Therefore, it is important for designers of such applications to analyze how hardware, software and performance related failures affect the quality of service delivered to the users. This paper presents analytical models for evaluating the service availability of web cluster architectures. A composite performance and availability modeling approach is defined considering various causes of service unavailability. In particular, web cluster systems are modeled taking into account: two error recovery strategies (client transparent and non-client-transparent) as well as two traffic models (Poisson and modulated Poisson). Sensitivity analysis results are presented to show their impact on the web service availability. The obtained results provide useful guidelines to web designers

  3. Hanford Site waste management units report

    International Nuclear Information System (INIS)

    1993-04-01

    The Hanford Site Waste Management Units Report was originated to provide information responsive to Section 3004(u) of the Hazardous and Solid Waste Amendments of the 1984. This report provides a comprehensive inventory of all types of waste management units at the Hanford Site, including a description of the units and the waste they contain. Waste management units in the report include: (1) Resource Conservation and Recovery Act of 1976 (RCRA) disposal units, (2) Comprehensive Environmental Response, Compensation, and Liability Act of 1980 (CERCLA) disposal units, (3) unplanned releases, (4) inactive contaminated structures, (5) RCRA treatment, storage, and disposal (TSD) units, and (6) other storage areas. Because of the comprehensive nature of the units report, the list of units is more extensive than required by Section 3004(u) of Hazardous and Solid Waste Amendments of the 1984. In Sections 3.0 through 6.0 of this report, the four aggregate areas are subdivided into their operable units. The operable units are further divided into two parts: (1) those waste management units assigned to the operable unit that will be remediated as part of the Environmental Restoration Remedial Actions (ERRA) Program, and (2) those waste management units located within the operable unit boundaries but not assigned to the ERRA program. Only some operable unit sections contain the second part.Volume two contains Sections 4.0 through 6.0 and the following appendices: Appendix A -- acronyms and definition of terms; Appendix B -- unplanned releases that are not considered to be units; and Appendix C -- operable unit maps

  4. Hanford Site Environmental Report for calendar year 1992

    International Nuclear Information System (INIS)

    Woodruff, R.K.; Hanf, R.W.; Lundgren, R.E.

    1993-06-01

    This report is prepared annually to summarize environmental data and information, describe environmental management performance, and demonstrate the status of compliance with environmental regulations at the Hanford Site. The following sections: describe the Hanford Site and its mission; summarize the status in 1992 of compliance with environmental regulations; describe the environmental programs at the Hanford Site; discuss public dose estimates from 1992 Hanford activities; present information on effluent monitoring and environmental surveillance, including ground-water protection and monitoring, and discuss activities to ensure quality

  5. Hanford Site Environmental Report for calendar year 1992

    Energy Technology Data Exchange (ETDEWEB)

    Woodruff, R.K.; Hanf, R.W.; Lundgren, R.E. [eds.

    1993-06-01

    This report is prepared annually to summarize environmental data and information, describe environmental management performance, and demonstrate the status of compliance with environmental regulations at the Hanford Site. The following sections: describe the Hanford Site and its mission; summarize the status in 1992 of compliance with environmental regulations; describe the environmental programs at the Hanford Site; discuss public dose estimates from 1992 Hanford activities; present information on effluent monitoring and environmental surveillance, including ground-water protection and monitoring, and discuss activities to ensure quality.

  6. Hanford Facility contingency plan

    International Nuclear Information System (INIS)

    Sutton, L.N.; Miskho, A.G.; Brunke, R.C.

    1993-10-01

    The Hanford Facility Contingency Plan, together with each TSD unit-specific contingency plan, meets the WAC 173-303 requirements for a contingency plan. This plan includes descriptions of responses to a nonradiological hazardous materials spill or release at Hanford Facility locations not covered by TSD unit-specific contingency plans or building emergency plans. This plan includes descriptions of responses for spills or releases as a result of transportation activities, movement of materials, packaging, and storage of hazardous materials

  7. Hanford Mission Plan risk-based prioritization methodologies

    International Nuclear Information System (INIS)

    Hesser, W.A.; Madden, M.S.; Pyron, N.M.; Butcher, J.L.

    1994-08-01

    Sites across the US Department (DOE) complex recognize the critical need for a systematic method for prioritizing among their work scope activities. Here at the Hanford Site, Pacific Northwest Laboratory and Westinghouse Hanford Company (WHC) conducted preliminary research into techniques to meet this need and assist managers in making financial resource allocation decisions. This research is a subtask of the risk management task of the Hanford Mission Plan as described in the WHC Integrated Planning Work Breakdown Structure 1.8.2 Fiscal Year 1994 Work Plan. The research team investigated prioritization techniques used at other DOE sites and compared them with the Priority Planning Grid (PPG), a tool used at Hanford. The authors concluded that the PPG could be used for prioritization of resource allocation, but it needed to be revised to better reflect the Site's priorities and objectives. The revised PPG was tested with three Hanford programs, the PPG was modified, and updated procedures were prepared

  8. Public involvement in environmental surveillance at Hanford

    International Nuclear Information System (INIS)

    Hanf, R.W. Jr.; Patton, G.W.; Woodruff, R.K.; Poston, T.M.

    1994-08-01

    Environmental surveillance at the Hanford Site began during the mid-1940s following the construction and start-up of the nation's first plutonium production reactor. Over the past approximately 45 years, surveillance operations on and off the Site have continued, with virtually all sampling being conducted by Hanford Site workers. Recently, the US Department of Energy Richland Operations Office directed that public involvement in Hanford environmental surveillance operations be initiated. Accordingly, three special radiological air monitoring stations were constructed offsite, near hanford's perimeter. Each station is managed and operated by two local school teaches. These three stations are the beginning of a community-operated environmental surveillance program that will ultimately involve the public in most surveillance operations around the Site. The program was designed to stimulate interest in Hanford environmental surveillance operations, and to help the public better understand surveillance results. The program has also been used to enhance educational opportunities at local schools

  9. Consumer Attitude Towards Service Failure and Recovery in Higher Education

    Science.gov (United States)

    Chahal, Hardeep; Devi, Pinkey

    2015-01-01

    Purpose: This paper aims to explore consumer attitude towards service failure and recovery in the higher education in general and with respect to teaching, examination, library, computer lab, administration and infrastructure in particular. Design/Methodology/Approach: The data are collected from 120 students of three undergraduate colleges of…

  10. Demonstration of retrieval methods for Westinghouse Hanford Corporation October 20, 1995

    International Nuclear Information System (INIS)

    1996-10-01

    Westinghouse Hanford Corporation has been pursuing strategies to break up and retrieve the radioactive waste material in single shell storage tanks at the Hanford Nuclear Reservation, by working with non-radioactive ''saltcake'' and sludge material that simulate the actual waste. It has been suggested that the use of higher volumes of water than used in the past (10 gpm nozzles at 10,000 psi) might be successful in breaking down the hard waste simulants. Additionally, the application of these higher volumes of water might successfully be applied through commercially available tooling using methods similar to those used in the deslagging of large utility boilers. NMW Industrial Services, Inc., has proposed a trial consisting of three approaches each to dislodging both the solid (saltcake) simulant and the sludge simulant

  11. Demonstration of retrieval methods for Westinghouse Hanford Corporation October 20, 1995

    Energy Technology Data Exchange (ETDEWEB)

    NONE

    1996-10-01

    Westinghouse Hanford Corporation has been pursuing strategies to break up and retrieve the radioactive waste material in single shell storage tanks at the Hanford Nuclear Reservation, by working with non-radioactive ``saltcake`` and sludge material that simulate the actual waste. It has been suggested that the use of higher volumes of water than used in the past (10 gpm nozzles at 10,000 psi) might be successful in breaking down the hard waste simulants. Additionally, the application of these higher volumes of water might successfully be applied through commercially available tooling using methods similar to those used in the deslagging of large utility boilers. NMW Industrial Services, Inc., has proposed a trial consisting of three approaches each to dislodging both the solid (saltcake) simulant and the sludge simulant.

  12. Guidelines for management of noxious weeds at Hanford

    International Nuclear Information System (INIS)

    Roos, R.C.; Malady, M.B.

    1995-01-01

    Integrated Pest Management Services is responsible for management and control of noxious weeds on the Hanford Site. Weed species and populations are prioritized and objective defined, according to potential site and regional impact. Population controls are implemented according to priority. An integrated approach is planned for noxious weed control in which several management options are considered and implemented separately or in coordination to best meet management objectives. Noxious weeds are inventories and monitored to provide information for planning and program review

  13. Hanford Site cleanup and transition: Risk data needs for decision making (Hanford risk data gap analysis decision guide)

    International Nuclear Information System (INIS)

    Gajewski, S.; Glantz, C.; Harper, B.; Bilyard, G.; Miller, P.

    1995-10-01

    Given the broad array of environmental problems, technical alternatives, and outcomes desired by different stakeholders at Hanford, DOE will have to make difficult resource allocations over the next few decades. Although some of these allocations will be driven purely by legal requirements, almost all of the major objectives of the cleanup and economic transition missions involve choices among alternative pathways. This study examined the following questions: what risk information is needed to make good decisions at Hanford; how do those data needs compare to the set(s) of risk data that will be generated by regulatory compliance activities and various non-compliance studies that are also concerned with risk? This analysis examined the Hanford Site missions, the Hanford Strategic Plan, known stakeholder values, and the most important decisions that have to be made at Hanford to determine a minimum domain of risk information required to make good decisions that will withstand legal, political, and technical scrutiny. The primary risk categories include (1) public health, (2) occupational health and safety, (3) ecological integrity, (4) cultural-religious welfare, and (5) socio-economic welfare

  14. Pengaruh E-Service Quality Dan E-Recovery Service Quality Terhadap E-Satisifaction Serta Implikasinya Pada E-Loyalty Pelanggan Maskapai Penerbangan Air Asia

    Directory of Open Access Journals (Sweden)

    Anton Tirta Komara

    2013-10-01

    Full Text Available The research objective is to be achieved (1 To determine the relationship E-service quality, E-recovery service quality customer Airlines Air Asia and (2 To determine the effect of E-service quality, E-recovery service quality of the customer E-Satisfaction Customer Airlines Air Asia and its impact on customer E-Loyalty. The study population is customer Air Aviation Services Asia which are members of the backpacker community's and the study sample was taken as many as 349 people. This sample was taken by random sampling. Data processing technique using path analysis. The results showed that in fact the electronic-based services after the transaction should be further improved. Therefore it is proven that the electronic-based services in theory and research results proved able to satisfy customers who eventually become loyal customers, however there are still some elements of the service that should be improved by the company.

  15. A Study of the Interrelationships among Service Recovery, Relationship Quality, and Brand Image in Higher Education Industries

    Science.gov (United States)

    Chen, Yu-Chuan

    2015-01-01

    This study aims to investigate the direction and strength of the relationships among service recovery, relationship quality, and brand image in higher education industries. This research provides a framework for school managers to understand service recovery from an operations perspective. Structural equation models were used to test the proposed…

  16. Radionuclide releases to the atmosphere from Hanford Operations, 1944--1972. Hanford Environmental Dose Reconstruction Project

    Energy Technology Data Exchange (ETDEWEB)

    Heeb, C.M.

    1994-05-01

    The purpose of the Hanford Environmental Dose Reconstruction Project is to estimate the radiation dose that individuals could have received as a result of radionuclide emissions since 1944 from the Hanford Site. The first step in determining dose is to estimate the amount and timing of radionuclide releases to air and water. This report provides the air release information.

  17. Maintenance of the Hanford cone penetrometer platform during fiscal year 1999

    International Nuclear Information System (INIS)

    IWATATE, D.F.

    1998-01-01

    This SOW describes services requested of Applied Research and Associates, Inc. (ARA), as a commercial provider of cone penetrometer equipment and services, to provide routine inspection and minimum preventive maintenance on the Hanford CP Platform (CPP) during Fiscal Year 1999. This SOW specifically pertains to the maintenance of the CPP and associated support equipment and is limited in scope to routine preventive maintenance and identification of any deficiencies. ARA is the original manufacturer of the CPP and will conduct this work following the vendor-prepared maintenance schedule

  18. Researchers take up environmental challenge at Hanford

    International Nuclear Information System (INIS)

    Illman, D.L.

    1993-01-01

    The Hanford nuclear site, built to produce plutonium for the nation's first atomic weapons, occupies 560 square miles of desert in southeastern Washington State. Only 29 months after ground was broken at the site in March 1943, the Hanford project delivered the plutonium used in the bomb that was dropped on Nagasaki, Japan, at the end of World War II. Secrecy surrounding the nuclear weapons program continued through the Cold War years, concealing the fact that for decades, hazardous and radioactive wastes were discharged to the ground, water, and air at Hanford. Only in 1986 were documents finally declassified--tens of thousands of them--describing the construction, operation, and maintenance of the Hanford facilities, allowing a picture to be pieced together of the environmental cost there of the nuclear weapons buildup. That cost may never be completely tallied. But Westinghouse Hanford, Co., the principal operations contractor on the site, and Pacific Northwest Laboratories (PNL), operated by Battelle Memorial Institute for the Department of Energy (DOE), have now begun working together to develop new technologies that are needed to address the short-term and long-term challenges of environmental restoration at Hanford. The paper discusses the problems and possible solutions that are being investigated

  19. Resource Conservation and Recovery Act ground-water monitoring projects for Hanford Facilities: Progress report, July 1--September 30, 1989

    International Nuclear Information System (INIS)

    Smith, R.M.; Bates, D.J.; Lundgren, R.E.

    1989-12-01

    This is Volume 1 of a two-volume document that describes the progress of 14 Hanford Site ground-water monitoring projects for the period July 1 to September 30, 1989. This volume discusses the projects; Volume 2 provides as-built diagrams, completion/inspection reports, drilling logs, and geophysical logs for wells drilled, completed, or logged during this period. Volume 2 can be found on microfiche in the back pocket of Volume 1. The work described in this document is conducted by the Pacific Northwest Laboratory under the management of Westinghouse Hanford Company for the US Department of Energy. Concentrations of ground-water constituents are compared to federal drinking water standards throughout this document for reference purposes. All drinking water supplied from the sampled aquifer meets regulatory standards for drinking water quality

  20. Hanford Atomic Products Operation monthly report, March 1954

    Energy Technology Data Exchange (ETDEWEB)

    1954-04-23

    This document presents a summary of work and progress at the Hanford Engineer Works for March 1954. The report is divided into sections by department. A plant wide general summary is included at the beginning of the report, after which the departmental summaries begin. The Manufacturing Department reports plant statistics, and summaries for the Metal Preparation, Reactor and Separation sections. The Engineering Department`s section summaries work for the Technical, Design, and Project Sections. Costs for the various departments are presented in the Financial Department`s summary. The Medical, Radiological Sciences, Utilities and General Services, Employee and Public Relations, and Community Real Estate and Service departments have sections presenting their monthly statistics, work, progress, and summaries.

  1. Hanford Atomic Products Operation monthly report, December 1954

    Energy Technology Data Exchange (ETDEWEB)

    1955-01-25

    This document presents a summary of work and progress at the Hanford Engineer Works for December 1954. The report is divided into sections by department. A plant wide general summary is included at the beginning of the report, after which the departmental summaries begin. The Manufacturing Department reports plant statistics, and summaries for the Metal Preparation, Reactor and Separation sections. The Engineering Department`s section summarizes work for the Technical, Design, and Project Sections. Costs for the various departments are presented in the Financial Department`s summary. The Medical, Radiological Sciences, Utilities and General Services, Employee and Public Relations, and Community Real Estate and Services departments have sections presenting their monthly statistics, work, progress, and summaries.

  2. Hanford Laboratories Operation monthly activities report, July 1960

    Energy Technology Data Exchange (ETDEWEB)

    Bennett, C.A.

    1960-08-15

    This document presents a summary of work and progress at the Hanford Engineer Works for July, 1969. The report is divided into sections by department. A plant wide general summary is included at the beginning of the report, after which the departmental summaries begin. The manufacturing Department reports plant statistics, and summaries for the Metal Preparation, Reactor and separation sections. The Engineering Department`s section summarizes work for the Technical, Design, and Project sections. Costs for the various departments are presented in the Financial Department`s summary. The Medical, Radiological Sciences, Utilities and General Services, Employee and Public Relations, and Community Real Estate and Services Departments have sections presenting their monthly statistics, work, progress, and summaries.

  3. Hanford Atomic Products Operation monthly report, April 1956

    Energy Technology Data Exchange (ETDEWEB)

    1956-05-21

    This document presents a summary of work and progress at the Hanford Engineer Works for April 1956. The report is divided into sections by department. A plant wide general summary is included at the beginning of the report, after which the departmental summaries begin. The Manufacturing Department reports plant statistics, and summaries for the Metal Preparation, Reactor and Separation sections. The Engineering Department`s section summaries work for the technical, design and project sections. Costs for the various departments are presented in the financial department`s summary. The Medical, Radiological Sciences, Utilities and General Services, Employee and Public Relations, and Community Real Estate and Service departments have sections presenting their monthly statistics, work, progress, and summaries.

  4. Hanford Atomic Products Operation monthly report, June 1954

    Energy Technology Data Exchange (ETDEWEB)

    1954-07-26

    This document presents a summary of work and progress at the Hanford Engineer Works for June 1954. The report is divided into sections by department. A plant wide general summary is included at the beginning of the report, after which the departmental summaries begin. The Manufacturing Department reports plant statistics, and summaries for the Metal Preparation, Reactor and Separation sections. The Engineering Department`s section summaries work for the Technical, Design, and Project Sections. Costs for the various departments are presented in the Financial Department`s summary. The Medical, Radiological Sciences, Utilities and General Services, Employee and Public Relations, and Community Real Estate and Services departments have sections presenting their monthly statistics, work, progress, and summaries.

  5. Hanford Atomic Products Operation monthly report, August 1954

    Energy Technology Data Exchange (ETDEWEB)

    1954-09-17

    This document presents a summary of work and progress at the Hanford Engineer Works for August 1954. The report is divided into sections by department. A plant wide general summary is included at the beginning of the report, after which the departmental summaries begin. The Manufacturing Department report plant statistics, and summaries for the Metal Preparation, Reactor and Separation sections. The Engineering Department`s section summarizes work for the Technical, Design, and Project Sections. Costs for the various departments are presented in the Financial Department`s summary. The Medical, Radiological Sciences, Utilities, and General Services, Employee and Public Relations, and Community Real Estate and Services departments have sections presenting their monthly statistics, work, progress, and summaries.

  6. Hanford Atomic Products Operation monthly report, January 1955

    Energy Technology Data Exchange (ETDEWEB)

    1955-02-21

    This document presents a summary of work and progress at the Hanford Engineer Works for January 1955. The report is divided into sections by department. A plant wide general summary is included at the beginning of the report, after which the departmental summaries begin. The Manufacturing Department reports plant statistics, and summaries for the Metal Preparation, Reactor and Separation sections. The Engineering Department`s section summarizes work for the Technical Design, and Project Sections. Costs for the various departments are presented in the Financial department`s summary. The Medical, Radiological Sciences, Utilities and General Services, Employee and Public Relations, and Community Real Estate and Services departments have sections presenting their monthly statistics, work, progress, and summaries.

  7. Hanford Atomic Products Operation monthly report, July 1955

    Energy Technology Data Exchange (ETDEWEB)

    1955-08-26

    This document presents a summary of work and progress at the Hanford Engineer Works for July 1955. The report is divided into sections by department. A plant wide general summary is included at the beginning of the report, after which the departmental summaries begin. The Manufacturing Department reports plant statistics, and summaries for the Metal Preparation, Reactor and Separation sections. The Engineering Department`s section summarizes work for the Technical, Design, and Project sections. Costs for the various departments are presented in the Financial Department`s summary. The Medical, Radiological Sciences, Utilities and General Services, Employee and Public Relations, and Community Real Estate and services departments have sections presenting their monthly statistics, work, progress, and summaries.

  8. Hanford Atomic Products Operation monthly report, October 1955

    Energy Technology Data Exchange (ETDEWEB)

    1955-11-30

    This document presents a summary of work and progress at the Hanford Engineer works for October, 1955. The report is divided into sections by department. A plant wide general summary is included at the beginning of the report, after which the departmental summaries begin. The Manufacturing Department reports plant statistics, and summaries for the Metal Preparation, Reactor and Separation sections. The Engineering Department`s section summarizes work for the Technical, Design, and Project Sections. Costs for the various departments are presented in the Financial Department`s summary. The Medical, Radiological Sciences, Utilities and General Services, Employee and Public Relations, and community Real Estate and Services departments have sections presenting their monthly statistics, work, progress, and summaries.

  9. Hanford Atomic Products Operation monthly report, May 1955

    Energy Technology Data Exchange (ETDEWEB)

    1955-06-23

    This document presents a summary of work and progress at the Hanford Engineer Works for May 1955. The report is divided into sections by department. A plant wide general summary is included at the beginning of the report, after which the departmental summaries begin. The Manufacturing Department reports plant statistics, and summaries for the Metal Preparation, Reactor and Separation sections. The Engineering Department`s section summarizes work for the Technical, Design, and Project Sections. Costs for the various departments are presented in the Financial Department`s summary. The Medical, Radiological Sciences, Utilities and General Services, Employee and Public Relations, and Community Real Estate and Services departments have sections presenting their monthly statistics, work, progress, and summaries.

  10. Hanford Atomic Products Operation monthly report, May 1954

    Energy Technology Data Exchange (ETDEWEB)

    1954-06-22

    This document presents a summary of work and progress at the Hanford Engineer Works for May 1954. The report is divided into sections by department. A plant wide general summary is included at the beginning of the report, after which the departmental summaries begin. The Manufacturing Department reports plant statistics, and summaries for the Metal Preparation, Reactor and Separation sections. The Engineering Department`s section summaries work for the Technical, Design, and Project Sections. Costs for the various departments are presented in the Financial Department`s summary. The Medical, Radiological Science, Utilities and General Services, Employee and Public Relations, and Community Real Estate and Services departments have sections presenting their monthly statistics, work, progress, and summaries.

  11. Hanford Atomic Products Operation monthly report, September 1955

    Energy Technology Data Exchange (ETDEWEB)

    1955-10-27

    This document presents a summary of work and progress at the Hanford Engineer Works for September 1955. The report is divided into sections by department. A plant wide general summary is included at the beginning of the report, after which the departmental summaries begin. The Manufacturing Department reports plant statistics, and summaries for the Metal Preparation, Reactor and Separation sections. The Engineering Department`s section summarizes work for the Technical, Design, and Project Sections. Costs for the various departments are presented in the Financial Department`s summary. The Medical, Radiological Sciences, Utilities and General Services, Employee and Public Relations, and Community Real Estate and Services departments have sections presenting their monthly statistics, work, progress, and summaries.

  12. Hanford Atomic Products Operation monthly report, October 1954

    Energy Technology Data Exchange (ETDEWEB)

    1954-11-24

    This document presents a summary of work and progress at the Hanford Engineer Works for October 1954. The report is divided into sections by department. A plant wide general summary is included at the beginning of the report, after which the departmental summaries begin. The Manufacturing Department reports plant statistics, and summaries for the Metal Preparation, Reactor and Separation sections. The Engineering Department`s section summarizes work for the Technical, Design, and Project Sections. Costs for the various departments are presented in the Financial Department`s summary. The Medical, Radiological Sciences, Utilities and General Services, Employee and Public Relations, and Community Real Estate and Services departments have sections presenting their monthly statistics, work, progress, and summaries.

  13. Hanford Atomic Products Operation monthly report, June 1953

    Energy Technology Data Exchange (ETDEWEB)

    1953-07-22

    This document presents a summary of work and progress at the Hanford Engineer Works for June 1953. The report is divided into sections by department. A plant wide general summary is included at the beginning of the report, after which the departmental summaries begin. The Manufacturing Department reports plant statistics, and summaries for the Metal Preparation, Reactor and Separation sections. The Engineering Department`s section summaries work the Technical, Design, and Project Sections. Costs for the various departments are presented in the Financial Department`s summary. The Medical, Radiological Sciences, Utilities and General Services, Employee and Public Relations, and Community Real Estate and Services departments have sections presenting their monthly statistics, work, progress, and summaries.

  14. Hanford Atomic Products Operation monthly report, August 1953

    Energy Technology Data Exchange (ETDEWEB)

    1953-09-18

    This document presents a summary of work and progress at the Hanford Engineer Works for August, 1953. The report is divided into sections by department. A plant wide general summary is included at the beginning of the report, after which the departmental summaries begin. The Manufacturing Department reports plant statistics, and summaries for the Metal Preparation, Reactor and Separation sections. The Engineering Department`s section summarizes work for the Technical, Design, and Project Sections. Costs for the various departments are presented in the Financial Department`s summary. The Medical, Radiological Sciences, Utilities and General Services, Employee and Public Relations, and Community Real Estate and Services departments have sections presenting their monthly statistics, work, progress, and summaries.

  15. Monthly report Hanford Atomic Products Operation, July 1954

    Energy Technology Data Exchange (ETDEWEB)

    1954-08-20

    This document presents a summary of work and progress at the Hanford Engineer Works for July 1954. The report is divided into sections by department. A plant wide general summary is included at the beginning of the report, after which the departmental summaries begin. The Manufacturing Department reports plant statistics, and summaries for the Metal Preparation, Reactor and Separation sections. The Engineering Department`s section summarizes work for the Technical, Design, and Project sections. Costs for the various departments are presented in the Financial Department`s summary. The Medical, Radiological Sciences, Utilities and General Services, Employee and Public Relations, and Community Real Estate and Services Departments have sections presenting their monthly statistics, work, progress, and summaries.

  16. Hanford Atomic Products Operation monthly report, May 1953

    Energy Technology Data Exchange (ETDEWEB)

    1953-06-19

    This document presents a summary of work and progress at the Hanford Engineer Works for May 1953. The report is divided into sections by department. A plant wide general summary is included at the beginning of the report, after which the departmental summaries begin. The Manufacturing Department reports plant statistics, and summaries for the Metal Preparation, Reactor and Separation sections. The Engineering Department`s section summaries work for the Technical, Design, and Project Sections. Costs for the various departments are presented in the Financial Department`s summary. The Medical, Radiological Sciences, Utilities and General Services, Employee and Public Relations, and Community Real Estate and Services departments have sections presenting their monthly statistics, work, progress, and summaries.

  17. Hanford Atomic Products Operation monthly report, March 1955

    Energy Technology Data Exchange (ETDEWEB)

    1955-04-20

    This document presents a summary of work and progress at the Hanford Engineer Works for March 1955. The report is divided into sections by department. A plant wide general summary is included at the beginning of the report, after which the departmental summaries begin. The Manufacturing Department reports plant statistics, and summaries for the Metal Preparation, Reactor and Separation sections. The Engineering Department`s section summarizes work for the Technical, Design, and Project Sections. Costs for the various departments are presented in the Financial Department`s summary. The Medical, Radiological Sciences, Utilities and General Services, Employee and Public Relations, and Community Real Estate and Services departments have sections presenting their monthly statistics, work, progress, and summaries.

  18. Hanford Atomic Products Operation monthly report, November 1955

    Energy Technology Data Exchange (ETDEWEB)

    1955-12-30

    This document presents a summary of work and progress at the Hanford Engineer Works for November 1955. The report is divided into sections by department. A plant wide general summary is included at the beginning of the report, after which the departmental summaries begin. The Manufacturing Department reports plant statistics, and summaries for the Metal Preparation, Reactor and Separation sections. The Engineering Department`s section summarizes work for the Technical, Design, and Project Sections. Costs for the various departments are presented in the Financial Department`s summary. The Medical, Radiological Sciences, Utilities and General Services, Employee and Public Relations, and Community Real Estate and Services departments have sections presenting their monthly statistics, work, progress, and summaries.

  19. Hanford Atomic Products Operation, monthly report, July 1956

    Energy Technology Data Exchange (ETDEWEB)

    1956-08-23

    This document presents a summary of work and progress at the Hanford Engineer Works for July, 1956. The report is divided into sections by department. A plant wide general summary is included at the beginning of the report, after which the departmental summaries begin. The Manufacturing Department reports plant statistics, and summaries for the Metal Preparation, Reactor and Separation sections. The Engineering Department`s section summarizes work for the Technical, Design, and Project Sections. Costs for the various departments are presented in the Financial Department`s summary. The Medical, Radiological Sciences, Utilities and General Services, Employee and Public Relations, and Community Real Estate and Services departments have sections presenting their monthly statistics, work, progress, and summaries.

  20. Hanford Laboratories Operation monthly activities report, July 1957

    Energy Technology Data Exchange (ETDEWEB)

    Parker, H.M.

    1957-08-15

    This document presents a summary of work and progress at the Hanford Engineer Works for July, 1957. The report is divided into sections by department. A plant wide general summary is included at the beginning of the report, after which the departmental summaries begin. The manufacturing Department reports plant statistics, and summaries for the Metal Preparation, Reactor and separation sections. The Engineering Department`s section summarizes work for the Technical, Design, and Project sections. Costs for the various departments are presented in the Financial Department`s summary. The Medical, Radiological Sciences, Utilities and General Services, Employee and Public Relations, and Community Real Estate and Services Departments have sections presenting their monthly statistics, work, progress, and summaries.

  1. Hanford Laboratories Operation monthly activities report, April 1962

    Energy Technology Data Exchange (ETDEWEB)

    Reas, W.H.

    1962-05-15

    This document presents a summary of work and progress at the Hanford Engineer Works for April, 1962. The report is divided into sections by department. A plant wide general summary is included at the beginning of the report, after which the departmental summaries begin. The manufacturing Department reports plant statistics, and summaries for the Metal Preparation, Reactor and separation sections. The Engineering Department`s section summarizes work for the Technical, Design, and Project sections. Costs for the various departments are presented in the Financial Department`s summary. The Medical, Radiological Sciences, Utilities and General Services, Employee and Public Relations, and Community Real Estate and Services Departments have sections presenting their monthly statistics, work, progress, and summaries.

  2. Hanford Atomic Products Operation monthly report, July 1953

    Energy Technology Data Exchange (ETDEWEB)

    1953-08-20

    This document presents a summary of work and progress at the Hanford Engineer Works for July 1953. The report is divided into sections by department. A plant wide general summary is included at the beginning of the report, after which the departmental summaries begin. The Manufacturing Department reports plant statistics, and summaries for the Metal Preparation, Reactor and Separation sections. The Engineering Department`s section summaries work for the Technical, Design, and Project Sections. Costs for the various departments are presented in the Financial Department`s summary. The Medical, Radiological Sciences, Utilities and General Services, Employee and Public Relations, and Community Real Estate and Services departments have sections presenting their monthly statistics, work, progress, and summaries.

  3. Hanford Atomic Products Operation monthly report, October 1953

    Energy Technology Data Exchange (ETDEWEB)

    1953-11-20

    This document presents a summary of work and progress at the Hanford Engineer Works for October 1953. The report is divided into sections by department. A plant wide general summary is included at the beginning of the report, after which the departmental summaries begin. The Manufacturing Department reports plant statistics, and summaries for the Metal Preparation, Reactor and Separation sections. The Engineering Department`s section summaries work for the Technical, Design, and Project Sections. Costs for the various departments are presented in the Financial Department`s summary. The Medical, Radiological Sciences, Utilities and General Services. Employee and Public Relations, and Community Real Estate and Service departments have sections presenting their monthly statistics, work, progress, and summaries.

  4. Hanford Laboratories Operation, monthly activities report, January 1958

    Energy Technology Data Exchange (ETDEWEB)

    Parker, H.M.

    1958-02-15

    This document presents a summary of work and progress at the Hanford Engineer Works for January, 1958. The report is divided into sections by department. A plant wide general summary is included at the beginning of the report, after which the departmental summaries begin. The manufacturing Department reports plant statistics, and summaries for the Metal Preparation, Reactor and separation sections. The Engineering Department`s section summarizes work for the Technical, Design, and Project sections. Costs for the various departments are presented in the Financial Department`s summary. The Medical, Radiological Sciences, Utilities and General Services, Employee and Public Relations, and Community Real Estate and Services Departments have sections presenting their monthly statistics, work, progress, and summaries.

  5. Hanford Atomic Products Operation monthly report, December 1953

    Energy Technology Data Exchange (ETDEWEB)

    1954-01-22

    This document presents a summary of work and progress at the Hanford Engineer Works for December 1953. The report is divided into sections by department. A plant wide general summary is included at the beginning of the report, after which the departmental summaries begin. The Manufacturing Department reports plant statistics, and summaries for the Metal Preparation, Reactor and Separation sections. The Engineering Department`s section summaries work for the Technical, Design, and Project Sections. Costs for the various departments are presented in the Financial Department`s summary. The Medical, Radiological Sciences, Utilities and General Services, Employee and Public Relations, and Community Real Estate and Services departments have sections presenting their monthly statistics, work, progress, and summaries.

  6. Listed waste history at Hanford facility TSD units

    International Nuclear Information System (INIS)

    Miskho, A.G.

    1996-01-01

    This document was prepared to close out an occurrence report that Westinghouse Hanford Company issued on December 29, 1994. Occurrence Report RL-WHC-GENERAL-1994-0020 was issued because knowledge became available that could have impacted start up of a Hanford Site facility. The knowledge pertained to how certain wastes on the Hanford Site were treated, stored, or disposed of. This document consolidates the research performed by Westinghouse Hanford Company regarding listed waste management at onsite laboratories that transfer waste to the Double-Shell Tank System. Liquid and solid (non-liquid) dangerous wastes and mixed wastes at the Hanford Site are generated from various Site operations. These wastes may be sampled and characterized at onsite laboratories to meet waste management requirements. In some cases, the wastes that are generated in the field or in the laboratory from the analysis of samples require further management on the Hanford Site and are aggregated together in centralized tank storage facilities. The process knowledge presented herein documents the basis for designation and management of 242-A Evaporator Process Condensate, a waste stream derived from the treatment of the centralized tank storage facility waste (the Double-Shell Tank System). This document will not be updated as clean up of the Hanford Site progresses

  7. TRACKING CLEAN UP AT HANFORD

    International Nuclear Information System (INIS)

    CONNELL, C.W.

    2005-01-01

    The Hanford Federal Facility Agreement and Consent Order, known as the ''Tri-Party Agreement'' (TPA), is a legally binding agreement among the US Department of Energy (DOE), The Washington State Department of Ecology, and the US Environmental Protection Agency (EPA) for cleaning up the Hanford Site. Established in the 1940s to produce material for nuclear weapons as part of the Manhattan Project, Hanford is often referred to as the world's large environmental cleanup project. The Site covers more than 580 square miles in a relatively remote region of southeastern Washington state in the US. The production of nuclear materials at Hanford has left a legacy of tremendous proportions in terms of hazardous and radioactive waste. From a waste-management point of view, the task is enormous: 1700 waste sites; 450 billion gallons of liquid waste; 70 billion gallons of contaminated groundwater; 53 million gallons of tank waste; 9 reactors; 5 million cubic yards of contaminated soil; 22 thousand drums of mixed waste; 2.3 tons of spent nuclear fuel; and 17.8 metric tons of plutonium-bearing material and this is just a partial listing. The agreement requires that DOE provide the results of analytical laboratory and non-laboratory tests/readings to the lead regulatory agency to help guide then in making decisions. The agreement also calls for each signatory to preserve--for at least ten years after the Agreement has ended--all of the records in it, or its contractors, possession related to sampling, analysis, investigations, and monitoring conducted. The Action Plan that supports the TPA requires that Ecology and EPA have access to all data that is relevant to work performed, or to be performed, under the Agreement. Further, the Action Plan specifies two additional requirements: (1) that EPA, Ecology and their respective contractor staffs have access to all the information electronically, and (2) that the databases are accessible to, and used by, all personnel doing TPA

  8. Evolution of containment facilities for spectroscopic analysis at Rockwell Hanford Operations

    International Nuclear Information System (INIS)

    Hiller, J.M.

    1984-01-01

    The analysis of radioactive material requires much thought concerning getting the job done while still maintaining a safe working environment. A Rockwell Hanford Operations, several stages of evolution in instrumentation for spectroscopic elemental analysis have evolved, reflecting different philosophies respect to shielding and contamination control. Atomic absorption and inductively coupled plasma emission spectroscopic systems have been used for analyzing samples in support of a fission product recovery plant, nuclear waste processing and characterization programs, and U and Pu separation plants. Design thoughts, criticisms, and lessons learned in 20 years of containment for spectroscopic analysis are presented

  9. Potential radiation doses from 1994 Hanford Operations

    Energy Technology Data Exchange (ETDEWEB)

    Soldat, J.K.; Antonio, E.J.

    1995-06-01

    This section of the 1994 Hanford Site Environmental Report summarizes the potential radiation doses to the public from releases originating at the Hanford Site. Members of the public are potentially exposed to low-levels of radiation from these effluents through a variety of pathways. The potential radiation doses to the public were calculated for the hypothetical MEI and for the general public residing within 80 km (50 mi) of the Hanford Site.

  10. Potential radiation doses from 1994 Hanford Operations

    International Nuclear Information System (INIS)

    Soldat, J.K.; Antonio, E.J.

    1995-01-01

    This section of the 1994 Hanford Site Environmental Report summarizes the potential radiation doses to the public from releases originating at the Hanford Site. Members of the public are potentially exposed to low-levels of radiation from these effluents through a variety of pathways. The potential radiation doses to the public were calculated for the hypothetical MEI and for the general public residing within 80 km (50 mi) of the Hanford Site

  11. Hydrogeologic model for the old Hanford townsite

    International Nuclear Information System (INIS)

    MacDonald, Q.; Csun, C.

    1994-01-01

    The Hanford Site in southeastern Washington state produced the country's first plutonium during WW II, and production continued through the end of the cold war. This plutonium production generated significant volumes of chemical and radioactive wastes, some of which were discharged directly to the local sediments as wastewater. Artifical recharge is still the dominating influence on the uppermost and unconfined aquifer over much of the Hanford site. Groundwater from a portion of this aquifer, which is in excess of drinking water standards for tritium, discharges to the Columbia River in the vicinity of the old Hanford townsite. The Hanford site lies within the Pasco basin, which is a structural basin in the Columbia Plateau. Columbia River basalt is overlain by the fluvial and lacustrian Ringold formation. The Ringold is unconformably overlain by the informal Hanford formation. Relatively impermeable basalt outcrops and subcrops along a northwest-southeast-trending anticline across the study area. Hanford sediments include both fluvial and glacial flood deposits lying on an irregular surface of basalt and sedimentary rocks. The coarser flood deposits have very high hydraulic conductivity and probably are the most important conduit for contaminant transport within the aquifer. A finite element model (CFEST-SC) is being used to study the effect of changing river stage on baseflow to the Columbia River near the old Hanford townsite. A steady-state version of the model produces calculated head within 1 m of observed values. Transient flow and solute transport results are expected to help further define the relationship between the contaminated aquifer and the Columbia River

  12. Hanford science and technology needs statements document

    Energy Technology Data Exchange (ETDEWEB)

    Piper, L.L.

    1997-12-31

    This document is a compilation of the Hanford science and technology needs statements for FY 1998. The needs were developed by the Hanford Site Technology Coordination Group (STCG) with full participation and endorsement of site user organizations, stakeholders, and regulators. The purpose of this document is to: (a) provide a comprehensive listing of Hanford science and technology needs, and (b) identify partnering and commercialization opportunities with industry, other federal and state agencies, and the academic community. The Hanford STCG reviews and updates the needs annually. Once completed, the needs are communicated to DOE for use in the development and prioritization of their science and technology programs, including the Focus Areas, Cross-Cutting Programs, and the Environmental Management Science Program. The needs are also transmitted to DOE through the Accelerating Cleanup: 2006 Plan. The public may access the need statements on the Internet on: the Hanford Home Page (www.hanford.gov), the Pacific Rim Enterprise Center`s web site (www2.pacific-rim.org/pacific rim), or the STCG web site at DOE headquarters (em-52.em.doegov/ifd/stcg/stcg.htm). This page includes links to science and technology needs for many DOE sites. Private industry is encouraged to review the need statements and contact the Hanford STCG if they can provide technologies that meet these needs. On-site points of contact are included at the ends of each need statement. The Pacific Rim Enterprise Center (206-224-9934) can also provide assistance to businesses interested in marketing technologies to the DOE.

  13. Natural phenomena analyses, Hanford Site, Washington

    International Nuclear Information System (INIS)

    Tallman, A.M.

    1989-01-01

    Probabilistic seismic hazard studies completed for the Washington Public Power Supply System's Nuclear Plant 2 and for the US Department of Energy's N Reactor sites, both on the Hanford Site, suggested that the Lawrence Livermore National Laboratory seismic exposure estimates were lower than appropriate, especially for sites near potential seismic sources. A probabilistic seismic hazard assessment was completed for those areas that contain process and/or waste management facilities. the lower bound magnitude of 5.0 is used in the hazard analysis and the characteristics of small-magnitude earthquakes relatively common to the Hanford Site are addressed. The recommended ground motion for high-hazard facilities is somewhat higher than the Lawrence Livermore National Laboratory model and the ground motion from small-magnitude earthquakes is addressed separately from the moderate- to large-magnitude earthquake ground motion. The severe wind and tornado hazards determined for the Hanford Siste are in agreement with work completed independently using 43 years of site data. The low-probability, high-hazard, design-basis flood at the Hanford Site is dominated by dam failure on the Columbia River. Further evaluation of the mechanisms and probabilities of such flooding is in progress. The Hanford Site is downwind from several active Cascade volcanoes. Geologic and historical data are used to estimate the ashfall hazard

  14. Hanford Waste Vitrification Plant Technology Plan

    International Nuclear Information System (INIS)

    Sexton, R.A.

    1988-06-01

    The reference Hanford plan for disposal of defense high-level waste is based on waste immobilization in glass by the vitrification process and temporary vitrified waste storage at the Hanford Site until final disposal in a geologic repository. A companion document to the Hanford Waste Management Plan (HWMP) is the Draft, Interim Hanford Waste Management Technology Plan (HWMTP), which provides a description of the technology that must be developed to meet the reference waste management plan. One of the issues in the HWMTP is DST-6, Immobilization (Glass). The HWMTP includes all expense funding needed to complete the Hanford Waste Vitrification Plant (HWVP) project. A preliminary HWVP Technology Plan was prepared in 1985 as a supporting document to the HWMTP to provide a more detailed description of the technology needed to construct and operate a vitrification facility. The plan was updated and issued in 1986, and revised in 1987. This document is an annual update of the plan. The HWVP Technology Plan is limited in scope to technology that requires development or confirmation testing. Other expense-funded activities are not included. The relationship between the HWVP Technology Plan and other waste management issues addressed in the HWMTP is described in section 1.6 of this plan. 6 refs., 4 figs., 34 tabs

  15. Fire Protection Program fiscal year 1996, site support program plan Hanford Fire Department. Revision 2

    International Nuclear Information System (INIS)

    Good, D.E.

    1995-09-01

    The mission of the Hanford Fire Department (HFD) is to support the safe and timely cleanup of the Hanford site by providing fire suppression, fire prevention, emergency rescue, emergency medical service, and hazardous materials response; and to be capable of dealing with and terminating emergency situations which could threaten the operations, employees, or interest of the US Department of Energy operated Hanford Site. This includes response to surrounding fire departments/districts under a mutual aid agreement and contractual fire fighting, hazardous materials, and ambulance support to Washington Public Power Supply System (Supply System). The fire department also provides site fire marshal overview authority, fire system testing and maintenance, self-contained breathing apparatus maintenance, building tours and inspections, ignitable and reactive waste site inspections, prefire planning, and employee fire prevention education. This report gives a program overview, technical program baselines, and cost and schedule baseline

  16. Hanford Waste Vitrification Plant

    International Nuclear Information System (INIS)

    Larson, D.E.; Allen, C.R.; Kruger, O.L.; Weber, E.T.

    1991-10-01

    The Hanford Waste Vitrification Plant (HWVP) is being designed to immobilize pretreated Hanford high-level waste and transuranic waste in borosilicate glass contained in stainless steel canisters. Testing is being conducted in the HWVP Technology Development Project to ensure that adapted technologies are applicable to the candidate Hanford wastes and to generate information for waste form qualification. Empirical modeling is being conducted to define a glass composition range consistent with process and waste form qualification requirements. Laboratory studies are conducted to determine process stream properties, characterize the redox chemistry of the melter feed as a basis for controlling melt foaming and evaluate zeolite sorption materials for process waste treatment. Pilot-scale tests have been performed with simulated melter feed to access filtration for solids removal from process wastes, evaluate vitrification process performance and assess offgas equipment performance. Process equipment construction materials are being selected based on literature review, corrosion testing, and performance in pilot-scale testing. 3 figs., 6 tabs

  17. Financial services FY 1995 site support program plan WBS 6.10.4

    Energy Technology Data Exchange (ETDEWEB)

    Vodney, E.P.

    1994-09-01

    This is the signed Financial Service fiscal year 1995 Site Support Program Plan, Work Breakdown Structure 6.10.4, for the Hanford site. This plan is intended to enable the contractor to accomplish the following: ensure financial integrity in all Westinghouse Hanford Company (WHC) operation while supporting the programmatic activities of WHC, the US Department of Energy, Richland Operations Office, and other Hanford contractors; provide efficient and effective financial services, and value added audits and review that enable management to enhance future operational results.

  18. Chemical Disposition of Plutonium in Hanford Site Tank Wastes

    Energy Technology Data Exchange (ETDEWEB)

    Delegard, Calvin H. [Pacific Northwest National Lab. (PNNL), Richland, WA (United States); Jones, Susan A. [Pacific Northwest National Lab. (PNNL), Richland, WA (United States)

    2015-05-07

    occurs only if they are physically proximal in solution or the plutonium present in the solid phase is intimately mixed with compounds or solutions of these absorbers. No information on the potential chemical interaction of plutonium with cadmium was found in the technical literature. Definitive evidence of sorption or adsorption of plutonium onto various solid phases from strongly alkaline media is less clear-cut, perhaps owing to fewer studies and to some well-attributed tests run under conditions exceeding the very low solubility of plutonium. The several studies that are well-founded show that only about half of the plutonium is adsorbed from waste solutions onto sludge solid phases. The organic complexants found in many Hanford tank waste solutions seem to decrease plutonium uptake onto solids. A number of studies show plutonium sorbs effectively onto sodium titanate. Finally, this report presents findings describing the behavior of plutonium vis-à-vis other elements during sludge dissolution in nitric acid based on Hanford tank waste experience gained by lab-scale tests, chemical and radiochemical sample characterization, and full-scale processing in preparation for strontium-90 recovery from PUREX sludges.

  19. Resource book: Decommissioning of contaminated facilities at Hanford

    International Nuclear Information System (INIS)

    1991-09-01

    In 1942 Hanford was commissioned as a site for the production of weapons-grade plutonium. The years since have seen the construction and operation of several generations of plutonium-producing reactors, plants for the chemical processing of irradiated fuel elements, plutonium and uranium processing and fabrication plants, and other facilities. There has also been a diversification of the Hanford site with the building of new laboratories, a fission product encapsulation plant, improved high-level waste management facilities, the Fast Flux test facility, commercial power reactors and commercial solid waste disposal facilities. Obsolescence and changing requirements will result in the deactivation or retirement of buildings, waste storage tanks, waste burial grounds and liquid waste disposal sites which have become contaminated with varying levels of radionuclides. This manual was established as a written repository of information pertinent to decommissioning planning and operations at Hanford. The Resource Book contains, in several volumes, descriptive information of the Hanford Site and general discussions of several classes of contaminated facilities found at Hanford. Supplementing these discussions are appendices containing data sheets on individual contaminated facilities and sites at Hanford. Twelve appendices are provided, corresponding to the twelve classes into which the contaminated facilities at Hanford have been organized. Within each appendix are individual data sheets containing administrative, geographical, physical, radiological, functional and decommissioning information on each facility within the class. 68 refs., 54 figs., 18 tabs

  20. Resource book: Decommissioning of contaminated facilities at Hanford

    International Nuclear Information System (INIS)

    1991-09-01

    In 1942 Hanford was commissioned as a site for the production of weapons-grade plutonium. The years since have seen the construction and operation of several generations of plutonium-producing reactors, plants for the chemical processing of irradiated fuel elements, plutonium and uranium processing and fabrication plants, and other facilities. There has also been a diversification of the Hanford site with the building of new laboratories, a fission product encapsulation plant, improved high-level waste management facilities, the Fast Flux test facility, commercial power reactors and commercial solid waste disposal facilities. Obsolescence and changing requirements will result in the deactivation or retirement of buildings, waste storage tanks, waste burial grounds and liquid waste disposal sites which have become contaminated with varying levels of radionuclides. This manual was established as a written repository of information pertinent to decommissioning planning and operations at Hanford. The Resource Book contains, in several volumes, descriptive information of the Hanford Site and general discussions of several classes of contaminated facilities found at Hanford. Supplementing these discussions are appendices containing data sheets on individual contaminated facilities and sites at Hanford. Twelve appendices are provided, corresponding to the twelve classes into which the contaminated facilities at Hanford have been organized. Within each appendix are individual data sheets containing administrative, geographical, physical, radiological, functional and decommissioning information on each facility within the class. 49 refs., 44 figs., 14 tabs

  1. GENII: The Hanford Environmental Radiation Dosimetry Software System: Volume 2, Users' manual: Hanford Environmental Dosimetry Upgrade Project

    International Nuclear Information System (INIS)

    Napier, B.A.; Peloquin, R.A.; Strenge, D.L.; Ramsdell, J.V.

    1988-11-01

    The Hanford Environmental Dosimetry Upgrade Project was undertaken to incorporate the internal dosimetry models recommended by the International Commission on Radiological Protection (ICRP) in updated versions of the environmental pathway analysis models used at Hanford. The resulting second generation of Hanford environmental dosimetry computer codes is compiled in the Hanford Environmental Dosimetry System (Generation II, or GENII). The purpose of this coupled system of computer codes is to analyze environmental contamination of, air, water, or soil. This is accomplished by calculating radiation doses to individuals or populations. GENII is described in three volumes of documentation. This second volume is a Users' Manual, providing code structure, users' instructions, required system configurations, and QA-related topics. The first volume describes the theoretical considerations of the system. The third volume is a Code Maintenance Manual for the user who requires knowledge of code detail. It includes logic diagrams, global dictionary, worksheets, example hand calculations, and listings of the code and its associated data libraries. 27 refs., 17 figs., 23 tabs

  2. DOE Order 5480.28 Hanford facilities database

    Energy Technology Data Exchange (ETDEWEB)

    Hayenga, J.L., Westinghouse Hanford

    1996-09-01

    This document describes the development of a database of DOE and/or leased Hanford Site Facilities. The completed database will consist of structure/facility parameters essential to the prioritization of these structures for natural phenomena hazard vulnerability in compliance with DOE Order 5480.28, `Natural Phenomena Hazards Mitigation`. The prioritization process will be based upon the structure/facility vulnerability to natural phenomena hazards. The ACCESS based database, `Hanford Facilities Site Database`, is generated from current Hanford Site information and databases.

  3. Waste minimization -- Hanford`s strategy for sustainability

    Energy Technology Data Exchange (ETDEWEB)

    Merry, D.S.

    1998-01-30

    The Hanford Site cleanup activity is an immense and challenging undertaking, which includes characterization and decommissioning of 149 single-shell storage tanks, treating waste stored in 28 double-shell tanks, safely disposing of over 2,100 metric tons of spent nuclear fuel stored onsite, removing thousands of structures, and dealing with significant solid waste, groundwater, and land restoration issues. The Pollution Prevention/Waste Minimization (P2/WMin) Program supports the Hanford Site mission to safely clean up and manage legacy waste and to develop and deploy science and technology in many ways. Once such way is through implementing and documenting over 231 waste reduction projects during the past five years, resulting in over $93 million in cost savings/avoidances. These savings/avoidances allowed other high priority cleanup work to be performed. Another way is by exceeding the Secretary of Energy`s waste reduction goals over two years ahead of schedule, thus reducing the amount of waste to be stored, treated and disposed. Six key elements are the foundation for these sustained P2/WMin results.

  4. Hanford Dose Overview Program. Comparison of AIRDOS-EPA and Hanford site dose codes

    International Nuclear Information System (INIS)

    Aaberg, R.L.; Napier, B.A.

    1985-11-01

    Radiation dose commitments for persons in the Hanford environs calculated using AIRDOS-EPA were compared with those calculated using a suite of Hanford codes: FOOD, PABLM, DACRIN, and KRONIC. Dose commitments to the population and to the maximally exposed individual (MI) based on annual releases of eight radionuclides from the N-Reactor, were calculated by these codes. Dose commitments from each pathway to the total body, lung, thyroid, and lower large intestine (LLI) are given for the population and MI, respectively. 11 refs., 25 tabs

  5. Hanford Site Raptor Nest Monitoring Report for Calendar Year 2013

    Energy Technology Data Exchange (ETDEWEB)

    Nugent, John J. [Mission Support Alliance (MSA), Richland, WA (United States); Lindsey, Cole T. [Mission Support Alliance (MSA), Richland, WA (United States); Wilde, Justin W. [Mission Support Alliance (MSA), Richland, WA (United States)

    2014-02-13

    The U.S. Department of Energy, Richland Operations Office (DOE-RL) conducts ecological monitoring on the Hanford Site to collect and track data needed to ensure compliance with an array of environmental laws, regulations, and policies governing DOE activities. Ecological monitoring data provide baseline information about the plants, animals, and habitat under DOE-RL stewardship at Hanford required for decision-making under the National Environmental Policy Act (NEPA) and Comprehensive Environmental Response, Compensation, and Liability Act (CERCLA). The Hanford Site Comprehensive Land Use Plan (CLUP, DOE/EIS-0222-F) which is the Environmental Impact Statement for Hanford Site activities, helps ensure that DOE-RL, its contractors, and other entities conducting activities on the Hanford Site are in compliance with NEPA. The Hanford Site supports a large and diverse community of raptorial birds (Fitzner et al. 1981), with 26 species of raptors observed on the Hanford Site.

  6. Feasibility study for the processing of Hanford Site cesium and strontium isotopic sources in the Hanford Waste Vitrification Plant

    International Nuclear Information System (INIS)

    Anantatmula, R.P.; Watrous, R.A.; Nelson, J.L.; Perez, J.M.; Peters, R.D.; Peterson, M.E.

    1991-09-01

    The final environmental impact statement for the disposal of defense-related wastes at the Hanford Site (Final Environmental Impact Statement: Disposal of Hanford Defense High-Level, Transuranic and Tank Wastes [HDW-EIS] [DOE 1987]) states that the preferred alternative for disposal of cesium and strontium wastes at the Hanford Site will be to package and ship these wastes to the commercial high-level waste repository. The Record of Decision for this EIS states that before shipment to a geologic repository, these wastes will be packaged in accordance with repository waste acceptance criteria. However, the high cost per canister for repository disposal and uncertainty about the acceptability of overpacked capsules by the repository suggest that additional alternative means of disposal be considered. Vitrification of the cesium and strontium salts in the Hanford Waste Vitrification Plant (HWVP) has been identified as a possible alternative to overpacking. Subsequently, Westinghouse Hanford Company's (Westinghouse Hanford) Projects Technical Support Office undertook a feasibility study to determine if any significant technical issues preclude the vitrification of the cesium and strontium salts. Based on the information presented in this report, it is considered technically feasible to blend the cesium chloride and strontium fluoride salts with neutralized current acid waste (NCAW) and/or complexant concentrate (CC) waste feedstreams, or to blend the salts with fresh frit and process the waste through the HWVP

  7. Hanford Facility Annual Dangerous Waste Report Calendar Year 2002

    International Nuclear Information System (INIS)

    FR-EEMAN, D.A.

    2003-01-01

    Hanford CY 2002 dangerous waste generation and management forms. The Hanford Facility Annual Dangerous Waste Report (ADWR) is prepared to meet the requirements of Washington Administrative Code Sections 173-303-220, Generator Reporting, and 173-303-390, Facility Reporting. In addition, the ADWR is required to meet Hanford Facility RCRA Permit Condition I.E.22, Annual Reporting. The ADWR provides summary information on dangerous waste generation and management activities for the Calendar Year for the Hanford Facility EPA ID number assigned to the Department of Energy for RCRA regulated waste, as well as Washington State only designated waste and radioactive mixed waste. The Solid Waste Information and Tracking System (SWITS) database is utilized to collect and compile the large array of data needed for preparation of this report. Information includes details of waste generated on the Hanford Facility, waste generated offsite and sent to Hanford for management, and other waste management activities conducted at Hanford, including treatment, storage, and disposal. Report details consist of waste descriptions and weights, waste codes and designations, and waste handling codes. In addition, for waste shipped to Hanford for treatment and/or disposal, information on manifest numbers, the waste transporter, the waste receiving facility, and the original waste generators are included. In addition to paper copies, electronic copies of the report are also transmitted to the regulatory agency

  8. Deep Vadose Zone Characterization at the Hanford Site: Accomplishments from the Last Ten Years

    International Nuclear Information System (INIS)

    Brown, Christopher F.; Serne, R. Jeffrey

    2008-01-01

    The overall goal of the Tank Farm Vadose Zone Project, led by CH2M HILL Hanford Group, Inc., is to define risks from past and future single-shell tank farm activities at Hanford. To meet this goal, CH2M HILL Hanford Group, Inc. tasked scientists from Pacific Northwest National Laboratory (PNNL) to perform detailed analyses on vadose zone sediments collected within/adjacent to the twelve single-shell tank farms contained within Hanford's Central Plateau region. This work has been performed under the Resource Conservation and Recovery Act (RCRA) Corrective Action Program and is associated with the Hanford Federal Facility Agreement and Consent Order. While there are many facets to the laboratory studies employed by PNNL, the four primary objectives of this work are to: identify the type and quantity of contamination present, understand the physical processes that affect the transport of contaminants in the vadose zone sediments, when practical, identify the source(s) of the contamination found in the sediment samples, and when practical, determine if a link can be made between the vadose zone contamination observed and any known groundwater contaminants in the vicinity. Since its inception in 1997, PNNL's Vadose Zone Characterization Project has evolved to better meet these four key objectives. The single-largest adaptation of the Vadose Zone Characterization Project over its ten years of operation was the advent of a tiered sample analysis approach. Use of a tiered approach allows resources to be focused on those samples/tests that provide the largest amount of scientific information to best meet the four key project objectives within the budget available. Another significant, but more recent, adaptation has been the implementation of a rapid turnaround characterization process in which sediment samples are analyzed in near real-time to aid drilling activities within the tank farms. This paper highlights details of the characterization activities performed as well

  9. PERCEPTION OF JUSTICE, POST SERVICE RECOVERY SATISFACTION, INTENTION TO REVISIT AND WOM RECOMMENDATIONS OF FOREIGN TOURISTS VISITING BALI

    Directory of Open Access Journals (Sweden)

    I Nyoman Sudiarta

    2014-03-01

    Full Text Available This study aimed to determine the effect of perceptions of distributive, procedural and interactional justice on post-service recovery satisfaction and post-service recovery satisfaction effect on the intention to revisit and WOM recommendations of foreign tourists to Bali. The respondents of this study were foreign tourists who visited Bali and ever experienced complaint. The number of eligible samples was 100 respondents. The questionnaire was given to tourists visiting tourist attractions of Tanah Lot, Kintamani and Besakih. Data were analyzed using multivariate statistical analysis, namely structural equation modeling (SEM. The results of this study indicated that the perception of distributive justice, procedural and interactional had a positive and significant effect on the post-service recovery satisfaction of foreign tourists who visited Bali. The study also found a positive and significant effect of post-service recovery satisfaction on the intention to revisit and the intention of recommending positive WOM of foreign tourists who visited Bali.

  10. Applying Strengths Model principles to build a rural community-based mental health support service and achieve recovery outcomes.

    Science.gov (United States)

    Dunstan, Debra; Anderson, Donnah

    2018-02-01

    The Personal Helpers and Mentors (PHaMs) service is a non-clinical, community-based Australian Government initiative aimed at increasing opportunities for recovery for people whose lives are severely affected by mental illness. Using a strengths-based recovery model, PHaMs caseworkers support and mentor people 'at risk of falling through the gaps' between state funded clinical treatment services and federally funded social services (such as supported housing, education and employment). While there is evidence that PHaMs realises its aim in metropolitan areas, little is known about how services are developed and function in low resource rural settings and what outcomes are achieved. These questions were addressed in a case study of a PHaMs service in a rural town in the state of New South Wales, Australia. Data were collected from two sources: local service documents prepared for staff orientation and operational purposes, and records and reports of service participants\\' performance and achievements. Participants\\' gains in wellbeing, recovery goals, and the target outcome areas of increased access to services, increased personal capacity and self-reliance, and increased community participation, were gathered from self-reports. The Role Functioning Scale was used as a measure of caseworker ratings of participants\\' adaptive functioning. The qualitative data were examined for semantic content and underlying themes. The quantitative analyses involved repeated measures and between-groups comparisons of uncontrolled pre-test–post-test and retrospective pre-test data. From commencement of the service in October 2009 to June 2014, an estimated 31% of the people living with severe mental illness in the local government area had accessed the PHaMs service (N=126; mean age 31.9 years; 42% male, 27% Aboriginal). The document analysis revealed that despite a lack of detail on how a PHaMs service should be developed or delivered, by focusing on the goal of client recovery

  11. Overview of the Hanford Environmental Dose Reconstruction Project

    International Nuclear Information System (INIS)

    Shipler, D.B.; Napier, B.A.; Ikenberry, T.A.

    1992-04-01

    The objective of the Hanford Environmental Dose Reconstruction (HEDR) Project is to estimate the radiation doses that specific and representative individuals and populations may have received as a result of releases of radioactive materials from historical operations at the Hanford Site. These dose estimates would account for the uncertainties of information regarding facilities operations, environmental monitoring, demography, food consumption and lifestyles, and the variability of natural phenomena. Other objectives of the HEDR Project include: supporting the Hanford Thyroid Disease Study (HTDS), declassifying Hanford-generated information and making it available to the public, performing high-quality, credible science, and conducting the project in an open, public forum. The project is briefly described

  12. The impact of risk management practice upon the implementation of recovery-oriented care in community mental health services: a qualitative investigation.

    Science.gov (United States)

    Holley, Jessica; Chambers, Mary; Gillard, Steven

    2016-08-01

    Recovery-oriented care has become guiding principle for mental health policies and practice in the UK and elsewhere. However, a pre-existing culture of risk management practice may impact upon the provision of recovery-oriented mental health services. To explore how risk management practice impacts upon the implementation of recovery-oriented care within community mental health services. Semi-structured interviews using vignettes were conducted with eight mental health worker and service user dyads. Grounded theory techniques were used to develop explanatory themes. Four themes arose: (1) recovery and positive risk taking; (2) competing frameworks of practice; (3) a hybrid of risk and recovery; (4) real-life recovery in the context of risk. In abstract responses to the vignettes, mental health workers described how they would use a positive-risk taking approach in support of recovery. In practice, this was restricted by a risk-averse culture embedded within services. Mental health workers set conditions with which service users complied to gain some responsibility for recovery. A lack of strategic guidance at policy level and lack of support and guidance at practice level may result in resistance to implementing ROC in the context of RMP. Recommendations are made for policy, training and future research.

  13. Hanford Site radioactive mixed waste thermal treatment initiative

    International Nuclear Information System (INIS)

    Place, B.G.; Riddelle, J.G.

    1993-03-01

    This paper is a progress report of current Westinghouse Hanford Company engineering activities related to the implementation of a program for the thermal treatment of the Hanford Site radioactive mixed waste. Topics discussed include a site-specific engineering study, the review of private sector capability in thermal treatment, and thermal treatment of some of the Hanford Site radioactive mixed waste at other US Department of Energy sites

  14. Savannah River Site Bagless Transfer Technology Applied at Hanford

    International Nuclear Information System (INIS)

    Wong, J.W.

    2001-01-01

    A ''bagless transfer'' process was developed at the Savannah River Site (SRS) to remove radioactive materials from glovebox enclosures for long-term storage in conformance with DOE Standard 3013. This process, unlike the more conventional ''bag-out'' process, produces an all-metal, helium-filled, welded storage container that does not contain materials subject to radiolytic decomposition. A Bagless Transfer System (BTS), utilizing this bagless transfer process, has been in service at SRS since August 1997. It is a semi-automated system that has proven to be very reliable during its three years of operation.The Plutonium Finishing Plant (PFP) at Hanford has a similar need for long-term storage of radioactive materials. The successful operation of the Savannah River Site BTS led to the selection of the same technology to fulfill the packaging need at Hanford. However, there are a number of differences between the existing SRS BTS and the system currently in operation at Hanford. These differences will be discussed in this paper. Additionally, a system is necessary to produce another all-metal, welded container into which the container produced by the BTS can be placed. This container must be in conformance with the criteria specified in DOE-STD-3013 for an outer container. SRS Engineers are developing a system (outer container welder), based on the tungsten inert gas (TIG) welding equipment used in the BTS, to produce this outer container

  15. Integrating personal medicine into service delivery: empowering people in recovery.

    Science.gov (United States)

    MacDonald-Wilson, Kim L; Deegan, Patricia E; Hutchison, Shari L; Parrotta, Nancy; Schuster, James M

    2013-12-01

    Illness management and recovery strategies are considered evidence-based practices. The article describes how a web-based application, CommonGround, has been used to support implementation of such strategies in outpatient mental health services and assess its impact. The specific focus of this article is Personal Medicine, self-management strategies that are a salient component of the CommonGround intervention. With support from counties and a not-for-profit managed care organization, CommonGround has been introduced in 10 medication clinics, one Assertive Community Treatment (ACT) team, and one peer support center across Pennsylvania. Methods include analysis of data from the application's database and evaluation of health functioning, symptoms, and progress toward recovery. Health functioning improved over time and use of self-management strategies was associated with fewer concerns about medication side effects, fewer concerns about the impact of mental health medicine on physical health, more reports that mental health medicines were helping, and greater progress in individuals' recovery. Using Personal Medicine empowers individuals to work with their prescribers to find a "right balance" between what they do to be well and what they take to be well. This program helps individuals and their service team focus on individual strengths and resilient self-care strategies. More research is needed to assess factors that may predict changes in outcomes and how a web-based tool focused on self-management strategies may moderate those factors. PsycINFO Database Record (c) 2013 APA, all rights reserved.

  16. Hanford Site Transuranic (TRU) Waste Certification Plan

    Energy Technology Data Exchange (ETDEWEB)

    GREAGER, T.M.

    1999-09-09

    The Hanford Site Transuranic Waste Certification Plan establishes the programmatic framework and criteria within which the Hanford Site ensures that contract-handled TRU wastes can be certified as compliant with the WIPP WAC and TRUPACT-II SARP.

  17. Hanford general employee training - A million dollar cost beneficial program

    International Nuclear Information System (INIS)

    Gardner, P.R.

    1991-02-01

    In January 1990, Westinghouse Hanford Company implemented an interactive videodisc training program entitled Hanford General Employee Training. Covering all Institute of Nuclear Power Operations general employee training objectives, training mandated by US Department of Energy orders, and training prescribed by internal Westinghouse Hanford Company policies, Hanford General Employee Training presents and manages engaging training programs individually tailored to each of the 9,000 employees. Development costs for a sophisticated program such as Hanford General Employee Training were high compared to similar costs for developing ''equivalent'' traditional training. Hardware ($500,000) and labor costs ($400,000) totaled $900,000. Annual maintenance costs, equipment plus labor, are totalling about $200,000. On the benefit side, by consolidating some 17 previous Westinghouse Hanford Company courses and more effectively managing the instructional process, Hanford General Employee Training reduced the average student training time from over 11 hours to just under 4 hours. For 9,000 employees, the computed net annual savings exceeds $1.3 million. 2 refs

  18. Hanford Site Wide Transportation Safety Document [SEC 1 Thru 3

    Energy Technology Data Exchange (ETDEWEB)

    MCCALL, D L

    2002-06-01

    This safety evaluation report (SER) documents the basis for the US Department of Energy (DOE), Richland Operations Office (RL) to approve the Hanford Sitewide Transportation Safety Document (TSD) for onsite Transportation and Packaging (T&P) at Hanford. Hanford contractors, on behalf of DOE-RL, prepared and submitted the Hanford Sitewide Transportation Safety Document, DOE/RL-2001-0036, Revision 0, (DOE/RL 2001), dated October 4, 2001, which is referred to throughout this report as the TSD. In the context of the TSD, Hanford onsite shipments are the activities of moving hazardous materials, substances, and wastes between DOE facilities and over roadways where public access is controlled or restricted and includes intra-area and inter-area movements. The TSD sets forth requirements and standards for onsite shipment of radioactive and hazardous materials and wastes within the confines of the Hanford Site on roadways where public access is restricted by signs, barricades, fences, or other means including road closures and moving convoys controlled by Hanford Site security forces.

  19. Hanford Site Waste Management Plan

    International Nuclear Information System (INIS)

    1988-12-01

    The Hanford Site Waste Management Plan (HWMP) was prepared in accordance with the outline and format described in the US Department of Energy Orders. The HWMP presents the actions, schedules, and projected costs associated with the management and disposal of Hanford defense wastes, both radioactive and hazardous. The HWMP addresses the Waste Management Program. It does not include the Environmental Restoration Program, itself divided into the Environmental Restoration Remedial Action Program and the Decontamination and Decommissioning Program. The executive summary provides the basis for the plans, schedules, and costs within the scope of the Waste Management Program at Hanford. It summarizes fiscal year (FY) 1988 including the principal issues and the degree to which planned activities were accomplished. It further provides a forecast of FY 1989 including significant milestones. Section 1 provides general information for the Hanford Site including the organization and administration associated with the Waste Management Program and a description of the Site focusing on waste management operations. Section 2 and Section 3 describe radioactive and mixed waste management operations and hazardous waste management, respectively. Each section includes descriptions of the waste management systems and facilities, the characteristics of the wastes managed, and a discussion of the future direction of operations

  20. Hanford Site Anuran Monitoring Report for Calendar Year 2013

    Energy Technology Data Exchange (ETDEWEB)

    Wilde, Justin W. [Mission Support Alliance LLC, Richland, WA (United States); Johnson, Scott J. [Mission Support Alliance LLC, Richland, WA (United States); Lindsey, Cole T. [Mission Support Alliance LLC, Richland, WA (United States)

    2014-02-13

    The U.S. Department of Energy, Richland Operations Office (DOE-RL) conducts ecological monitoring on the Hanford Site to collect and track data needed to ensure compliance with an array of environmental laws, regulations, and policies governing DOE activities. Ecological monitoring data provide baseline information about the plants, animals, and habitat under DOE-RL stewardship at Hanford required for decision-making under the National Environmental Policy Act (NEPA) and Comprehensive Environmental Response, Compensation, and Liability Act (CERCLA). The Hanford Site Comprehensive Land Use Plan (CLUP, DOE/EIS-0222-F) which is the Environmental Impact Statement for Hanford Site activities, helps ensure that DOE-RL, its contractors, and other entities conducting activities on the Hanford Site are in compliance with NEPA.

  1. Hanford Site Transuranic (TRU) Waste Certification Plan

    International Nuclear Information System (INIS)

    GREAGER, T.M.

    1999-01-01

    The Hanford Site Transuranic Waste Certification Plan establishes the programmatic framework and criteria with in which the Hanford Site ensures that contract-handled TRU wastes can be certified as compliant with the WIPP WAC and TRUPACT-II SARP

  2. Hanford Site performance report - December 1998

    International Nuclear Information System (INIS)

    EDER, D.M.

    2001-01-01

    The purpose of the Hanford Site Performance Report is to provide the Department of Energy Richland Operations Office's (DOE-RL's) report of Hanford's performance by: U. S. Department of Energy, Richland Operations Office, Project Hanford Management Contract (PHMC) through Fluor Daniel Hanford, Inc. (FDH) and its subcontractors, Environmental Restoration Contract through Bechtel Hanford, Inc. (BHI), and its subcontractors, and Pacific Northwest National Laboratories (PNNL) for Science and Technology support to the Environmental Management (EM) mission. This report is published monthly with the intent of relating work performance and progress in the context of the Success Indicators and Critical Success Factors as outlined in the Hanford Strategic Plan. Currently, the report focuses on the EM mission, and will be expanded in the future to include non-EM activities. Section A of this report is the Executive Summary, encapsulating high-level data in this report into an overall brief. Summary information provided includes Notable Accomplishments, a tabular performance profile with associated analyses, Critical Issues, Key Integration Activities, a look at Significant Trends, and a ''quick list'' of Upcoming Key Events. Section B of this report, the Site Summary section, provides Environmental Management performance data specifically organized to the pertinent Critical Success Factors and Success Indicators. The Site Summary is a compilation of performance data from all of the Mission Areas and the Projects that comprise these Mission Areas; the information is presented in both narrative and graphical formats. The remaining sections provide performance data relative to each individual mission area (e.g., Waste Management, Spent Nuclear Fuels, etc.). The information provided in the Mission Area sections is at a level of greater detail than is presented in either the Executive Summary or the Site Summary sections. At the end of this report, a glossary of terms is provided

  3. Protocol: A grounded theory of 'recovery'-perspectives of adolescent users of mental health services.

    Science.gov (United States)

    Palmquist, Lucianne; Patterson, Sue; O'Donovan, Analise; Bradley, Graham

    2017-07-20

    Policies internationally endorse the recovery paradigm as the appropriate foundation for youth mental health services. However, given that this paradigm is grounded in the views of adults with severe mental illness, applicability to youth services and relevance to young people is uncertain, particularly as little is known about young people's views. A comprehensive understanding of the experiences and expectations of young people is critical to developing youth mental health services that are acceptable, accessible, effective and relevant. To inform development of policy and youth services, the study described in this protocol aims to develop a comprehensive account of the experiences and expectations of 12-17 year olds as they encounter mental disorders and transition through specialist mental health services. Data will be analysed to model recovery from the adolescents' perspective. This grounded theory study will use quantitative and qualitative data collected in interviews with 12-17 year olds engaged with specialist Child/Youth Mental Health Service in Queensland, Australia. Interviews will explore adolescents' expectations and experiences of mental disorder, and of services, as they transition through specialist mental health services, including the meaning of their experiences and ideas of 'recovery' and how their experiences and expectations are shaped. Data collection and analysis will use grounded theory methods. Adolescents' experiences will be presented as a mid-range theory. The research will provide tangible recommendations for youth-focused mental health policy and practice. Findings will be disseminated within academic literature and beyond to participants, health professionals, mental health advocacy groups and policy and decision makers via publications, research summaries, conferences and workshops targeting different audiences. Ethical and research governance approvals have been obtained from relevant Human Research Ethics committees and all

  4. Axial Dispersion during Hanford Saltcake Washing

    International Nuclear Information System (INIS)

    Josephson, Gary B.; Geeting, John GH; Lessor, Delbert L.; Barton, William B.

    2006-01-01

    Clean up of Hanford salt cake wastes begins with dissolution retrieval of the sodium rich salts that make up the dominant majority of mass in the tanks. Water moving through the porous salt cake dissolves the soluble components and also displaces the soluble radionuclides (e.g. 137Cs and 99TcO4- ). The separation that occurs from this displacement, known as Selective dissolution, is an important component in Hanford?s pretreatment of low activity wastes for subsequent Supplemental treatment. This paper describes lab scale testing conducted to evaluate Selective dissolution of cesium from non-radioactive Hanford tank 241-S-112 salt cake simulant containing the primary chemicals found the actual tank. An modified axial dispersion model with increasing axial dispersion was developed to predict cesium removal. The model recognizes that water dissolves the salt cake during washing, which causes an increase in the axial dispersion during the wash. This model was subsequently compared with on-line cesium measurements from the retrieval of tank 241-S-112. The model had remarkably good agreement with both the lab scale and full scale data

  5. Software recycling at the Hanford Site

    International Nuclear Information System (INIS)

    HINKELMAN, K.C.

    1999-01-01

    The Hanford Site was the first Department of Energy (DOE) complex to recycle excess software rather than dispose of it in the landfill. This plan, which took over a year to complete, was reviewed for potential legal conflicts, which could arise from recycling rather than disposal of software. It was determined that recycling was an approved method of destruction and therefore did not conflict with any of the licensing agreements that Hanford had with the software manufacturers. The Hanford Recycling Program Coordinator combined efforts with Pacific Northwest National Laboratory (PNNL) to recycle all Hanford software through a single contract, which went out for bid in January 1995. It was awarded to GreenDisk, Inc. located in Woodinville Washington and implemented in March 1995. The contract was later re-bid and awarded to EcoDisWGreenDisk in December 1998. The new contract included materials such as; software manuals, diskettes, tyvek wrapping, cardboard and paperboard packaging, compact disks (CDs), videotapes, reel-to-reel tapes, magnetic tapes, audio tapes, and many other types of media

  6. Hanford: A Conversation About Nuclear Waste and Cleanup

    International Nuclear Information System (INIS)

    Gephart, Roy E.

    2003-01-01

    The author takes us on a journey through a world of facts, values, conflicts, and choices facing the most complex environmental cleanup project in the United States, the U.S. Department of Energy's Hanford Site. Starting with the top-secret Manhattan Project, Hanford was used to create tons of plutonium for nuclear weapons. Hundreds of tons of waste remain. In an easy-to-read, illustrated text, Gephart crafts the story of Hanford becoming the world's first nuclear weapons site to release large amounts of contaminants into the environment. This was at a time when radiation biology was in its infancy, industry practiced unbridled waste dumping, and the public trusted what it was told. The plutonium market stalled with the end of the Cold War. Public accountability and environmental compliance ushered in a new cleanup mission. Today, Hanford is driven by remediation choices whose outcomes remain uncertain. It's a story whose epilogue will be written by future generations. This book is an information resource, written for the general reader as well as the technically trained person wanting an overview of Hanford and cleanup issues facing the nuclear weapons complex. Each chapter is a topical mini-series. It's an idea guide that encourages readers to be informed consumers of Hanford news, to recognize that knowledge, high ethical standards, and social values are at the heart of coping with Hanford's past and charting its future. Hanford history is a window into many environmental conflicts facing our nation; it's about building upon success and learning from failure. And therein lies a key lesson, when powerful interests are involved, no generation is above pretense. Roy E. Gephart is a geohydrologist and senior program manager at the Pacific Northwest National Laboratory, Richland, Washington. He has 30 years experience in environmental studies and the nuclear waste industry

  7. FINAL FRONTIER AT HANFORD TACKLING THE CENTRAL PLATEAU

    International Nuclear Information System (INIS)

    GERBER MS

    2008-01-01

    The large land area in the center of the vast Department of Energy (DOE) Hanford Site in southeast Washington State is known as 'the plateau'--aptly named because its surface elevations are 250-300 feet above the groundwater table. By contrast, areas on the 585-square mile Site that border the Columbia River sit just 30-80 feet above the water table. The Central Plateau, which covers an ellipse of approximately 70 square miles, contains Hanford's radiochemical reprocessing areas--the 200 East and 200 West Areas--and includes the most highly radioactive waste and contaminated facilities on the Site. Five 'canyons' where chemical processes were used to separate out plutonium (Pu), 884 identified soil waste sites (including approximately 50 miles of solid waste burial trenches), more than 900 structures, and all of Hanford's liquid waste storage tanks reside in the Central Plateau. (Notes: Canyons is a nickname given by Hanford workers to the chemical reprocessing facilities. The 177, underground waste tanks at Hanford comprise a separate work scope and are not under Fluor's management). Fluor Hanford, a DOE prime cleanup contractor at the Site for the past 12 years, has moved aggressively to investigate Central Plateau waste sites in the last few years, digging more than 500 boreholes, test pits, direct soil 'pushes' or drive points; logging geophysical data sets; and performing electrical-resistivity scans (a non-intrusive technique that maps patterns of sub-surface soil conductivity). The goal is to identify areas of contamination areas in soil and solid waste sites, so that cost-effective and appropriate decisions on remediation can be made. In 2007, Fluor developed a new work plan for DOE that added 238 soil waste-site characterization activities in the Central Plateau during fiscal years (FYs) 2007-2010. This number represents a 50 percent increase over similar work previously done in central Hanford. Work Plans are among the required steps in the Comprehensive

  8. Expediting Groundwater Sampling at Hanford and Making It Safer

    International Nuclear Information System (INIS)

    Connell, Carl W. Jr.; Carr, Jennifer S.; Hildebrand, R. Douglas; Schatz, Aaron L.; Conley, S. F.; Brown, W. L.

    2013-01-01

    The CH2M HILL Plateau Remediation Company (CHPRC) manages the groundwater monitoring programs at the Department of Energy's 586-square-mile Hanford site in southeastern Washington state. These programs are regulated by the Resource Conservation and Recovery Act (RCRA), the Comprehensive Environmental Response Compensation and Liability Act (CERCLA), and the Atomic Energy Act (AEA). The purpose of monitoring is to track existing groundwater contamination from past practices, as well as other potential contamination that might originate from RCRA treatment, storage, and disposal (TSD) facilities. An integral part of the groundwater-monitoring program involves taking samples of the groundwater and measuring the water levels in wells scattered across the site. Each year, more than 1,500 wells are accessed for a variety of reasons

  9. Hanford Atomic Products for Operation monthly report, February 1955

    Energy Technology Data Exchange (ETDEWEB)

    1955-03-18

    This document presents a summary of work and progress at the Hanford Engineer Works for February 1955. The report is divided into sections by department. A plant wide general summary is included at the beginning of the report, after which the departmental summaries begin. The Manufacturing Department reports plant statistics, and summaries for the Metal Preparation, Reactor and Separation sections. The Engineering Department`s section summarizes work for the Technical, Design, and Project Sections. Costs for the various departments are presented in the Financial Department`s summary. The Medical, Radiological Sciences, Utilities and General Services, Employee and Public Relations, and Community Real Estate and Services departments have sections presenting their monthly statistics, work, progress, and summaries.

  10. Hanford Atomic Products Operation monthly report for April 1955

    Energy Technology Data Exchange (ETDEWEB)

    1955-05-23

    This document presents a summary of work and progress at the Hanford Engineer Works for April 1955. The report is divided into sections by department. A plant wide general summary is included at the beginning of the report, after which the departmental summaries begin. The Manufacturing Department reports plant statistics, and summaries for the Metal Preparation, Reactor and Separation sections. The Engineering Department`s section summarizes work for the Technical, Design, and Project Sections. Costs for the various departments are presented in the Financial Department`s summary. The Medical, Radiological Sciences, Utilities and General Services, Employee and Public Relations, and Community Real Estate and Services departments have sections presenting their monthly statistics, work, progress, and summaries.

  11. Hanford Atomic Products Operation monthly report for May 1956

    Energy Technology Data Exchange (ETDEWEB)

    1956-06-21

    This document presents a summary of work and progress at the Hanford Engineer Works for May, 1956. The report is divided into sections by department. A plant wide general summary is included at the beginning of the report, after which the departmental summaries begin. The Manufacturing department reports plant statistics, and summaries for the Metal Preparation, Reactor and Separation sections. The Engineering Department`s section summarizes work for the Technical, Design, and Project Sections. Costs for the various departments are presented in the financial Department`s summary. The Medical, Radiological Sciences, Utilities and General Services, Employee and Public Relations, and Community Real Estate and Services departments have sections presenting their monthly statistics, work, progress, and summaries.

  12. Hanford Atomic Products Operation monthly report for September 1954

    Energy Technology Data Exchange (ETDEWEB)

    1954-10-25

    This document presents a summary of work and progress at the Hanford Engineer Works for September 1954. The report is divided into sections by department. A plant wide general summary is included at the beginning of the report, after which the departmental summaries begin. The Manufacturing Department reports plant statistics, and summaries for the Metal Preparation, Reactor and Separation sections. The Engineering Department`s section summaries work for the Technical, Design, and Project Sections. Costs for the various departments are presented in the Financial Department`s summary. The Medical, Radiological Sciences, Utilities and General Services, Employee and Public Relations, and Community Real Estate and Services departments have sections presenting their monthly statistics, work, progress, and summaries.

  13. Hanford Atomic Products Operation monthly report for December 1955

    Energy Technology Data Exchange (ETDEWEB)

    1956-01-30

    This document presents a summary of work and progress at the Hanford Engineer Works for December 1955. The report is divided into sections by department. A plant wide general summary is included at the beginning of the report, after which the departmental summaries begin. The Manufacturing Department reports plant statistics, and summaries for the Metal Preparation, Reactor and Separation sections. The Engineering Department`s section summarizes work for the Technical, Design, and Project Sections. Costs for the various departments are presented in the Financial Department`s summary. The Medical, Radiological Sciences, Utilities and General Services, Employee and Public Relations, and Community Real Estate and Services departments have sections presenting their monthly statistics, work, progress, and summaries.

  14. Evolution of containment facilities for spectroscopic analysis at Rockwell Hanford Operations

    International Nuclear Information System (INIS)

    Hiller, J.M.

    1984-01-01

    The analysis of radioactive material requires much thought concerning getting the job done while still maintaining a safe working environment. At Rockwell Hanford Operations, we have gone through several stages of evolution in instrumentation for spectroscopic elemental analysis, reflecting different philosophies with respect to shielding and contamination control. Atomic absorption and inductively coupled plasma emission spectroscopic systems have been used for analyzing samples in support of a fission product recovery plant, nuclear waste processing and characterization programs, and U and Pu separation plants. Design thoughts, criticisms, and lessons learned in 20 years of containment for spectroscopic analysis are presented. 3 refs., 6 figs., 2 tabs

  15. Full Focus Needed on Finishing Hanford's Waste Treatment Plant - 12196

    Energy Technology Data Exchange (ETDEWEB)

    Dahl, Suzanne; Biyani, Rabindra; Holmes, Erika [Washington State Department of Ecology, Richland, WA 99354 (United States)

    2012-07-01

    completing the five major facilities of WTP. - Construct a supplemental low-activity waste (LAW) vitrification facility for the two-thirds balance of LAW that will not be treated by the vitrification facility under construction. - Prepare infrastructure for waste feed from the tanks and facilities to handle the WTP waste streams. To support this project track, Ecology expedites dangerous waste permitting by using a design-build approach to integrate WTP into the Resource Conservation and Recovery Act permit for Hanford. (authors)

  16. Hanford Site National Environmental Policy Act (NEPA) Characterization

    Energy Technology Data Exchange (ETDEWEB)

    Neitzel, Duane A.; Antonio, Ernest J.; Eschbach, Tara O.; Fowler, Richard A.; Goodwin, Shannon M.; Harvey, David W.; Hendrickson, Paul L.; Hoitink, Dana J.; Horton, Duane G.; Last, George V.; Poston, Ted M.; Prendergast, Ellen L.; Rohay, Alan C.; Thorne, Paul D.

    2001-09-01

    This document describes the U.S. Department of Energy's (DOE) Hanford Site environment. It is updated each year and is intended to provide a consistent description of the Hanford Site environment for the many National Environmental Policy Act (NEPA) documents being prepared by DOE contractors. No statements of significance or environmental consequences are provided. This year's report is the thirteenth revision of the original document published in 1988 and is (until replaced by the fourteenth revision) the only version that is relevant for use in the preparation of Hanford NEPA, State Environmental Policy Act (SEPA), and Comprehensive Environmental Response, Compensation, and Liability Act (CERCLA) documents. The two chapters included in this document (Chapters 4 and 6) are numbered to correspond to the chapters where such information is typically presented in environmental impact statements (Weiss) and other Hanford Site NEPA or CERCLA documentation. Chapter 4.0 (Affected Environment) describes Hanford Site climate and meteorology, geology, hydrology, ecology, cultural, archaeological, and historical resources, socioeconomics, occupational safety, and noise. Chapter 6.0 (Statutory and Regulatory Requirements) describes federal and state laws and regulations, DOE directives and permits, and presidential executive orders that are applicable to the NEPA documents prepared for Hanford Site activities.

  17. Hanford Site National Environmental Policy Act (NEPA) Characterization

    Energy Technology Data Exchange (ETDEWEB)

    Neitzel, Duane A.; Bunn, Amoret L.; Duncan, Joanne P.; Eschbach, Tara O.; Fowler, Richard A.; Fritz, Brad G.; Goodwin, Shannon M.; Harvey, David W.; Hendrickson, Paul L.; Hoitink, Dana J.; Horton, Duane G.; Last, George V.; Poston, Ted M.; Prendergast-Kennedy, Ellen L.; Rohay, Alan C.; Scott, Michael J.; Thorne, Paul D.

    2002-09-01

    This document describes the U.S. Department of Energy's (DOE) Hanford Site environment. It is updated each year and is intended to provide a consistent description of the Hanford Site environment for the many National Environmental Policy Act (NEPA) documents being prepared by DOE contractors. No statements of significance or environmental consequences are provided. This year's report is the thirteenth revision of the original document published in 1988 and is (until replaced by the fourteenth revision) the only version that is relevant for use in the preparation of Hanford NEPA, State Environmental Policy Act (SEPA), and Comprehensive Environmental Response, Compensation, and Liability Act (CERCLA) documents. The two chapters included in this document (Chapters 4 and 6) are numbered to correspond to the chapters where such information is typically presented in environmental impact statements (Weiss) and other Hanford Site NEPA or CERCLA documentation. Chapter 4.0 (Affected Environment) describes Hanford Site climate and meteorology, geology, hydrology, ecology, cultural, archaeological, and historical resources, socioeconomics, occupational safety, and noise. Chapter 6.0 (Statutory and Regulatory Requirements) describes federal and state laws and regulations, DOE directives and permits, and presidential executive orders that are applicable to the NEPA documents prepared for Hanford Site activities.

  18. Hanford process review

    International Nuclear Information System (INIS)

    1991-12-01

    This report is a summary of past incidents at the US Department of Energy's (DOE) Hanford Site. The purpose of the report is to provide the major, significant, nuclear-safety-related incidents which incurred at the Hanford Site in a single document for ease of historical research. It should be noted that the last major accident occurred in 1980. This document is a summary of reports released and available to the public in the DOE Headquarters and Richland public reading rooms. This document provides no new information that has not previously been reported. This report is not intended to cover all instances of radioactivity release or contamination, which are already the subject of other major reviews, several of which are referenced in Section 1.3

  19. Implementation guide for Hanford Tanks Initiative C-106 heel retrieval contract management HNF-2511

    International Nuclear Information System (INIS)

    McDaniel, L.B.

    1998-01-01

    This report is an Implementation Guide for Hanford Tanks Initiative C-106 heel retrieval contract management HNF-2511 to provide a set of uniform instructions for managing the two contractors selected. The primary objective is to produce the necessary deliverables and services for the HTI project within schedule and budget

  20. Hanford tank initiative test facility site selection study

    International Nuclear Information System (INIS)

    Staehr, T.W.

    1997-01-01

    The Hanford Tanks Initiative (HTI) project is developing equipment for the removal of hard heel waste from the Hanford Site underground single-shell waste storage tanks. The HTI equipment will initially be installed in the 241-C-106 tank where its operation will be demonstrated. This study evaluates existing Hanford Site facilities and other sites for functional testing of the HTI equipment before it is installed into the 241-C-106 tank

  1. Master schedule for CY-1979 Hanford environmental surveillance routine program

    International Nuclear Information System (INIS)

    Blumer, P.J.; Houston, J.R.; Eddy, P.A.

    1978-12-01

    The current schedule of data collection for the routine environmental surveillance program at the Hanford Site, as conducted by the Environmental Evaluation Section of Battelle, Pacific Northwest Laboratory for the Department of Energy (DOE), is given. Modifications to the schedule are made during the year and special areas of study, usually of short duration, are not scheduled. The environmental surveillance program objectives are to evaluate the levels of radioactive and nonradioactive pollutants in the Hanford environs, and to monitor Hanford operations for compliance with applicable environmental criteria and Washington State Water Quality Standards. Air quality data are obtained in a separate program administered by the Hanford Environmental Health Foundation. The collection schedule for potable water is shown but it is not part of the routine environmental surveillance program. Water quality data for Hanford Site potable water systems are published each year by the Hanford Environmental Health Foundation. The data collected are available in routine reports issued by the Environmental Evaluations staff. Groundwater data and evaluation are reported in the series, ''Radiological Status of the Groundwater Beneath the Hanford Project for...,'' the latest issue being PNL-2624 for CY-1977. Data from locations within the plant boundaries are presented in the annual ''Environmental Status of the Hanford Site for...'' report series, the most recent report being PNL-2677 for 1977. Data from offsite locations are presented in the annual ''Environmental Surveillance at Hanford for...'' series of reports, the latest being PNL-2614 for 1977

  2. HANFORD WASTE MINEROLOGY REFERENCE REPORT

    International Nuclear Information System (INIS)

    Disselkamp, R.S.

    2010-01-01

    This report lists the observed mineral phases present in the Hanford tanks. This task was accomplished by performing a review of numerous reports using experimental techniques including, but not limited to: x-ray diffraction, polarized light microscopy, scanning electron microscopy, transmission electron microscopy, energy dispersive spectroscopy, electron energy loss spectroscopy, and particle size distribution analyses. This report contains tables that can be used as a quick reference to identify the crystal phases present observed in Hanford waste.

  3. Hanford Waste Mineralogy Reference Report

    International Nuclear Information System (INIS)

    Disselkamp, R.S.

    2010-01-01

    This report lists the observed mineral phases present in the Hanford tanks. This task was accomplished by performing a review of numerous reports that used experimental techniques including, but not limited to: x-ray diffraction, polarized light microscopy, scanning electron microscopy, transmission electron microscopy, energy dispersive spectroscopy, electron energy loss spectroscopy, and particle size distribution analyses. This report contains tables that can be used as a quick reference to identify the crystal phases observed in Hanford waste.

  4. HANFORD WASTE MINERALOGY REFERENCE REPORT

    Energy Technology Data Exchange (ETDEWEB)

    DISSELKAMP RS

    2010-06-29

    This report lists the observed mineral phases present in the Hanford tanks. This task was accomplished by performing a review of numerous reports that used experimental techniques including, but not limited to: x-ray diffraction, polarized light microscopy, scanning electron microscopy, transmission electron microscopy, energy dispersive spectroscopy, electron energy loss spectroscopy, and particle size distribution analyses. This report contains tables that can be used as a quick reference to identify the crystal phases observed in Hanford waste.

  5. HANFORD WASTE MINEROLOGY REFERENCE REPORT

    Energy Technology Data Exchange (ETDEWEB)

    DISSELKAMP RS

    2010-06-18

    This report lists the observed mineral phase phases present in the Hanford tanks. This task was accomplished by performing a review of numerous reports using experimental techniques including, but not limited to: x-ray diffraction, polarized light microscopy, scanning electron microscopy, transmission electron microscopy, energy dispersive spectroscopy, electron energy loss spectroscopy, and particle size distribution analyses. This report contains tables that can be used as a quick reference to identify the crystal phases present observed in Hanford waste.

  6. Recovery from mental illness

    DEFF Research Database (Denmark)

    Petersen, Kirsten Schultz; Friis, Vivi Soegaard; Haxholm, Birthe Lodahl

    2015-01-01

    Mental health services strive to implement a recovery-oriented approach to rehabilitation. Little is known about service users' perception of the recovery approach. The aim is to explore the service user's perspectives on facilitators and barriers associated with recovery. Twelve residents living...

  7. Service Failure and Recovery in a Public Setting: A Comparative Study of Target and Observing Customers

    OpenAIRE

    SEYED SHAHIN SHARIFI

    2017-01-01

    Previous research has examined the effect of service failure and recovery on target and the observing customers separately, with an emphasis on evaluations by target customers. It has been assumed that the reactions of those customers observing the recovery efforts would mirror those of target customers, or perhaps be even more favourable, given that they are not directly affected by the service failure. This research challenges this pre-conception. Through a series of experimental studies, t...

  8. FLUOR HANFORD SAFETY MANAGEMENT PROGRAMS

    Energy Technology Data Exchange (ETDEWEB)

    GARVIN, L. J.; JENSEN, M. A.

    2004-04-13

    This document summarizes safety management programs used within the scope of the ''Project Hanford Management Contract''. The document has been developed to meet the format and content requirements of DOE-STD-3009-94, ''Preparation Guide for US. Department of Energy Nonreactor Nuclear Facility Documented Safety Analyses''. This document provides summary descriptions of Fluor Hanford safety management programs, which Fluor Hanford nuclear facilities may reference and incorporate into their safety basis when producing facility- or activity-specific documented safety analyses (DSA). Facility- or activity-specific DSAs will identify any variances to the safety management programs described in this document and any specific attributes of these safety management programs that are important for controlling potentially hazardous conditions. In addition, facility- or activity-specific DSAs may identify unique additions to the safety management programs that are needed to control potentially hazardous conditions.

  9. Software configuration management plan for the Hanford site technical database

    International Nuclear Information System (INIS)

    GRAVES, N.J.

    1999-01-01

    The Hanford Site Technical Database (HSTD) is used as the repository/source for the technical requirements baseline and programmatic data input via the Hanford Site and major Hanford Project Systems Engineering (SE) activities. The Hanford Site SE effort has created an integrated technical baseline for the Hanford Site that supports SE processes at the Site and project levels which is captured in the HSTD. The HSTD has been implemented in Ascent Logic Corporation (ALC) Commercial Off-The-Shelf (COTS) package referred to as the Requirements Driven Design (RDD) software. This Software Configuration Management Plan (SCMP) provides a process and means to control and manage software upgrades to the HSTD system

  10. A Longitudinal Analysis of the Influence of a Peer Run Warm Line Phone Service on Psychiatric Recovery.

    Science.gov (United States)

    Dalgin, Rebecca Spirito; Dalgin, M Halim; Metzger, Scott J

    2018-05-01

    This article focuses on the impact of a peer run warm line as part of the psychiatric recovery process. It utilized data including the Recovery Assessment Scale, community integration measures and crisis service usage. Longitudinal statistical analysis was completed on 48 sets of data from 2011, 2012, and 2013. Although no statistically significant differences were observed for the RAS score, community integration data showed increases in visits to primary care doctors, leisure/recreation activities and socialization with others. This study highlights the complexity of psychiatric recovery and that nonclinical peer services like peer run warm lines may be critical to the process.

  11. 75 FR 6018 - Environmental Management Site-Specific Advisory Board, Hanford

    Science.gov (United States)

    2010-02-05

    ... DEPARTMENT OF ENERGY Environmental Management Site-Specific Advisory Board, Hanford AGENCY... Environmental Management Site-Specific Advisory Board (EM SSAB), Hanford (known locally as the Hanford Advisory... and site management in the areas of environmental restoration, waste management, and related...

  12. Environmental surveillance at Hanford for CY-1974

    International Nuclear Information System (INIS)

    Fix, J.J.

    1975-04-01

    During 1974, the work at Hanford included N Reactor operation, nuclear fuel fabrication, liquid waste solidification, continued construction of the Fast Flux Test Facility, continued construction of Washington Public Power Supply System (WPPSS) No. 2 power reactor, Arid Lands Ecology studies, as well as continued use of a variety of research and laboratory facilities. Environmental data collected during 1974 showed continued compliance of Hanford operations with all applicable state and federal regulations. Levels of radioactivity in the atmosphere from Hanford operations at all offsite sampling locations were indistinguishable from levels due to natural causes and fallout from nuclear detonations in the atmosphere. Air quality measurements of NO 2 in the Hanford environs recorded a maximum yearly average concentration of 0.006 ppM or 12 percent of the ambient air standard. There was no indication that Hanford operations contributed significantly to these levels. All SO 2 results were less than the detection limit of 0.005 ppM or 25 percent of the ambient air quality standard. Routine radiological, chemical, biological, and physical analyses of Columbia River water upstream and downstream of the Hanford Reservation operations with the possible exception of water temperature. Levels of radioactivity were similar at both locations and were due to natural and fallout radioactivity. Estimates are included of the radiation dose to the human population within an 80-kilometer (50-mile) radius of the site during 1974. Methods used in calculations of the annual dose and 50-year dose commitment from radioactive effluents are discussed. (U.S.)

  13. Macroencapsulation of mixed waste debris at the Hanford Nuclear Reservation -- Final project report by AST Environmental Services, LLC

    International Nuclear Information System (INIS)

    Baker, T.L.

    1998-01-01

    This report summarizes the results of a full-scale demonstration of a high density polyethylene (HDPE) package, manufactured by Arrow Construction, Inc. of Montgomery, Alabama. The HDPE package, called ARROW-PAK, was designed and patented by Arrow as both a method to macroencapsulation of radioactively contaminated lead and as an improved form of waste package for treatment and interim and final storage and/or disposal of drums of mixed waste. Mixed waste is waste that is radioactive, and meets the criteria established by the United States Environmental Protection Agency (US EPA) for a hazardous material. Results from previous testing conducted for the Department of Energy (DOE) at the Idaho National Engineering Laboratory in 1994 found that the ARROW-PAK fabrication process produces an HDPE package that passes all helium leak tests and drop tests, and is fabricated with materials impervious to the types of environmental factors encountered during the lifetime of the ARROW-PAK, estimated to be from 100 to 300 years. Arrow Construction, Inc. has successfully completed full-scale demonstration of its ARROW-PAK mixed waste macroencapsulation treatment unit at the DOE Hanford Site. This testing was conducted in accordance with Radiological Work Permit No. T-860, applicable project plans and procedures, and in close consultation with Waste Management Federal Services of Hanford, Inc.'s project management, health and safety, and quality assurance representatives. The ARROW-PAK field demonstration successfully treated 880 drums of mixed waste debris feedstock which were compacted and placed in 149 70-gallon overpack drums prior to macroencapsulation in accordance with the US EPA Alternate Debris Treatment Standards, 40 CFR 268.45. Based on all of the results, the ARROW-PAK process provides an effective treatment, storage and/or disposal option that compares favorably with current mixed waste management practices

  14. Financial services FY 1996 site support program plan, WBS 6.10.4. Revision 1

    Energy Technology Data Exchange (ETDEWEB)

    Schafer, D.D.

    1995-09-01

    This program plan outlines the financial services to be provided to the Hanford reservation by the Westinghouse Hanford Company. The topics of the plan include the Hanford strategic plan, program mission, program strategy, technical requirements baseline, schedule baseline, cost baseline, performance measures, technical objectives, program performance and program funding required.

  15. Financial services FY 1996 site support program plan, WBS 6.10.4. Revision 1

    International Nuclear Information System (INIS)

    Schafer, D.D.

    1995-09-01

    This program plan outlines the financial services to be provided to the Hanford reservation by the Westinghouse Hanford Company. The topics of the plan include the Hanford strategic plan, program mission, program strategy, technical requirements baseline, schedule baseline, cost baseline, performance measures, technical objectives, program performance and program funding required

  16. Hanford: The evolution of a dinosaur

    International Nuclear Information System (INIS)

    Fulton, J.

    1995-01-01

    This article describes how the Westinghouse Hanford Company is reinventing the US DOE's Hanford Site, turning a 1940s-era dinosaur into a 1990s-style business. The major topics covered include the following: breaking the logjam by ending the inefficient cost-plus days; Concentrating resources on resolving urgent safety issues; contract reform with more incentive, greater risk; finally reengineering: the next step

  17. Hanford Waste Vitrification Plant applied technology plan

    International Nuclear Information System (INIS)

    Kruger, O.L.

    1990-09-01

    This Applied Technology Plan describes the process development, verification testing, equipment adaptation, and waste form qualification technical issues and plans for resolution to support the design, permitting, and operation of the Hanford Waste Vitrification Plant. The scope of this Plan includes work to be performed by the research and development contractor, Pacific Northwest Laboratory, other organizations within Westinghouse Hanford Company, universities and companies with glass technology expertise, and other US Department of Energy sites. All work described in this Plan is funded by the Hanford Waste Vitrification Plant Project and the relationship of this Plan to other waste management documents and issues is provided for background information. Work to performed under this Plan is divided into major areas that establish a reference process, develop an acceptable glass composition envelope, and demonstrate feed processing and glass production for the range of Hanford Waste Vitrification Plant feeds. Included in this work is the evaluation and verification testing of equipment and technology obtained from the Defense Waste Processing Facility, the West Valley Demonstration Project, foreign countries, and the Hanford Site. Development and verification of product and process models and other data needed for waste form qualification documentation are also included in this Plan. 21 refs., 4 figs., 33 tabs

  18. Hanford facility dangerous waste permit application

    International Nuclear Information System (INIS)

    1991-01-01

    This document, Set 2, the Hanford Facility Dangerous Waste Part B Permit Application, consists of 15 chapters that address the content of the Part B checklists prepared by the Washington State Department of Ecology (Ecology 1987) and the US Environmental Protection Agency (40 CFR 270), with additional information requirements mandated by the Hazardous and Solid Waste Amendments of 1984 and revisions of WAC 173-303. For ease of reference, the Washington State Department of Ecology checklist section numbers, in brackets, follow the chapter headings and subheadings. This permit application contains ''umbrella- type'' documentation with overall application to the Hanford Facility. This documentation is broad in nature and applies to all TSD units that have final status under the Hanford Facility Permit

  19. The Hanford summit and sustainable development

    International Nuclear Information System (INIS)

    Sullivan, C.T.

    1994-05-01

    Since the days of the Manhattan Project of World War II, the economic well being of the Tri-Cities (Pasco, Kennewick, and Richland) of Washington State has been tied to the US Department of Energy missions at the nearby Hanford Site. As missions at the Site changed, so did the well being of the region. The Hanford Site is now poised to complete its final mission, that of environmental restoration. When restoration is compiled, the Site may be closed and the effect on the local economy will be devastating if action is not taken now. To that end, economic diversification and transition are being planned. To facilitate the process, the Hanford Site will become a sustainable development demonstration project -- a project with regional, national, and international application

  20. Management of Hanford Site non-defense production reactor spent nuclear fuel, Hanford Site, Richland, Washington

    International Nuclear Information System (INIS)

    1997-03-01

    The US Department of Energy (DOE) needs to provide radiologically, and industrially safe and cost-effective management of the non-defense production reactor spent nuclear fuel (SNF) at the Hanford Site. The proposed action would place the Hanford Site's non-defense production reactor SNF in a radiologically- and industrially-safe, and passive storage condition pending final disposition. The proposed action would also reduce operational costs associated with storage of the non-defense production reactor SNF through consolidation of the SNF and through use of passive rather than active storage systems. Environmental, safety and health vulnerabilities associated with existing non-defense production reactor SNF storage facilities have been identified. DOE has determined that additional activities are required to consolidate non-defense production reactor SNF management activities at the Hanford Site, including cost-effective and safe interim storage, prior to final disposition, to enable deactivation of facilities where the SNF is now stored. Cost-effectiveness would be realized: through reduced operational costs associated with passive rather than active storage systems; removal of SNF from areas undergoing deactivation as part of the Hanford Site remediation effort; and eliminating the need to duplicate future transloading facilities at the 200 and 400 Areas. Radiologically- and industrially-safe storage would be enhanced through: (1) removal from aging facilities requiring substantial upgrades to continue safe storage; (2) utilization of passive rather than active storage systems for SNF; and (3) removal of SNF from some storage containers which have a limited remaining design life. No substantial increase in Hanford Site environmental impacts would be expected from the proposed action. Environmental impacts from postulated accident scenarios also were evaluated, and indicated that the risks associated with the proposed action would be small

  1. Second and Third Quarters Hanford Seismic Report for Fiscal Year 1999

    Energy Technology Data Exchange (ETDEWEB)

    Hartshorn, Donald C.; Reidel, Stephen P.; Rohay, Alan C.

    1999-10-08

    Hanford Seismic Monitoring provides an uninterrupted collection of high-quality raw and processed seismic data from the Hanford Seismic Network (HSN) for the U.S. Department of Energy and its contractors. Hanford Seismic Monitoring also locates and identifies sources of seismic activity and monitors changes in the historical pattern of seismic activity at the Hanford Site.

  2. Best practices for basic and advanced skills in health care service recovery: a case study of a re-admitted patient.

    Science.gov (United States)

    Hayden, Anna C; Pichert, James W; Fawcett, Jodi; Moore, Ilene N; Hickson, Gerald B

    2010-07-01

    Service recovery refers to an organizations entire process for facilitating resolution of dissatisfactions, whether or not visible to patients and families. Patients are an important resource for reporting miscommunications, provider inattention, rudeness, or delays, especially if they perceive a connection to misdiagnosis or failed treatment. Health systems that encourage patients to be "the eyes and ears" of individual and team performance capitalize on a rich source of data for quality improvement and risk prevention. Effective service recovery requires organizations (1) to learn about negative perceptions and experiences and (2) to create an infrastructure that supports staff's ability to respond. Service recovery requires the exercise of both basic and advanced skills. We term certain skills as advanced because of the significant variation in their use or endorsement among 30 health care organizations in the United States. On the basis of our work with the 30 organizations, a mnemonic, HEARD, incorporates best practices for basic service recovery processes: Hearing the person's concern; Empathizing with the person raising the issue; Acknowledging, expressing appreciation to the person for sharing, and Apologizing when warranted; Responding to the problem, setting time lines and expectations for follow-up; and Documenting or Delegating the documentation to the appropriate person. Impartiality, chain of command, setting boundaries, and Documentation represent four advanced service recovery skills critical for addressing challenging situations. Using best practices in service recovery enables the organization to do its best to make right what patients and family members experience as wrong.

  3. Hanford Environmental Dose Reconstruction Project

    International Nuclear Information System (INIS)

    Cannon, S.D.; Finch, S.M.

    1992-10-01

    The objective of the Hanford Environmental Dose Reconstruction (HEDR) Project is to estimate the radiation doses that individuals and populations could have received from nuclear operations at Hanford since 1944. The independent Technical Steering Panel (TSP) provides technical direction. The project is divided into the following technical tasks. These tasks correspond to the path radionuclides followed from release to impact on humans (dose estimates):Source Terms, Environmental Transport, Environmental Monitoring Data, Demography, Food Consumption, and Agriculture, and Environmental Pathways and Dose Estimates

  4. Don't fix it, make it better! : using frontline service employees to improve recovery performance

    NARCIS (Netherlands)

    Heijden, van der G.A.H.; Schepers, J.J.L.; Nijssen, E.J.; Ordanini, A.

    2013-01-01

    This study examines how frontline service employees (FSEs) can learn from recovery services and improve their performance accordingly. While research recognizes that FSEs can fulfill an innovation role by sourcing customer knowledge and developing ideas for performance improvement, it remains

  5. Temporal variations in atmospheric dispersion at Hanford

    International Nuclear Information System (INIS)

    Ramsdell, J.V.; Burk, K.W.

    1990-01-01

    Climatological data are frequently used to estimate atmospheric dispersion factors for historical periods and for future releases for which adequate meteorological data are unavailable. This practice routinely leads to questions concerning the representativeness of data used. The work described here was performed to provide a basis for answering these questions at the U.S. Department of Energy's Hanford Site in eastern Washington. Atmospheric transport and diffusion near Hanford have been examined using a Lagrangian puff dispersion model and hourly meteorological data from the Hanford Meteorological Station and a network of 24 surface wind stations for a 5-yr period. Average normalized monthly concentrations were computed at 2.5-km intervals on a 31 by 31 grid from January 1983 through 1987, assuming an elevated release in the 200-East Area. Monthly average concentrations were used to determine 5-yr mean pattern and monthly mean patterns and the interannual variability about each pattern. Intra-annual and diurnal variations in dispersion factors are examined for six locations near Hanford

  6. Accelerated clean-up at the Hanford Site

    International Nuclear Information System (INIS)

    Frain, J.M.; Johnson, W.L.

    1994-01-01

    The Hanford Site began operations in 1943 as one of the sites for plutonium production associated with the Manhattan Project. It has been used, in part, for nuclear reactor operation, reprocessing of spent fuel, and management of radioactive waste. The Hanford Site covers approximately 1,434 km 2 (560 mi 2 2) in southeastern Washington State. The subject of this paper, the 618-9 Burial Ground, is located on the Hanford Site approximately 1.6 km (1 mi) west of the Columbia River, and a few miles north of Richland, Washington. Throughout Hanford Site history, prior to legislation regarding disposal of chemical waste products, some chemical waste byproducts were disposed ,ia burial in trenches. One such trench was the 618-9 Burial Ground. This burial ground was suspected to contain approximately 19,000 L (5,000 gal) of uranium-contaminated organic solvent, disposed in standard 55-gal (208-L) metal drums. The waste was produced from research and development activities related to fuel reprocessing

  7. Hanford spent nuclear fuel project update

    Energy Technology Data Exchange (ETDEWEB)

    Williams, N.H.

    1997-08-19

    Twenty one hundred metric tons of spent nuclear fuel (SNF) are currently stored in the Hanford Site K Basins near the Columbia River. The deteriorating conditions of the fuel and the basins provide engineering and management challenges to assure safe current and future storage. DE and S Hanford, Inc., part of the Fluor Daniel Hanford, Inc. lead team on the Project Hanford Management Contract, is constructing facilities and systems to move the fuel from current pool storage to a dry interim storage facility away from the Columbia River, and to treat and dispose of K Basins sludge, debris and water. The process starts in K Basins where fuel elements will be removed from existing canisters, washed, and separated from sludge and scrap fuel pieces. Fuel elements will be placed in baskets and loaded into Multi-Canister Overpacks (MCOs) and into transportation casks. The MCO and cask will be transported to the Cold Vacuum Drying Facility, where free water within the MCO will be removed under vacuum at slightly elevated temperatures. The MCOs will be sealed and transported via the transport cask to the Canister Storage Building.

  8. Hanford Site Environmental Report for Calendar Year 2002

    Energy Technology Data Exchange (ETDEWEB)

    Poston, Ted M.; Hanf, Robert W.; Dirkes, Roger L.; Morasch, Launa F.

    2003-09-01

    This report is prepared annually to satisfy the requirements of DOE Orders. The report provides an overview of activities at the Hanford Site during 2002 and demonstrates the site's compliance with applicable federal, state, and local environmental laws, regulations, executive orders, and DOE policies; and to summarize environmental data that characterize Hanford Site environmental management performance. The purpose of the report is to provide useful summary information to members of the public, public officials, regulators, Hanford contractors, and elected representatives.

  9. TREATABILITY TEST PLAN FOR DEEP VADOSE ZONE REMEDIATION AT THE HANFORD'S SITE CENTRAL PLATEAU

    International Nuclear Information System (INIS)

    PETERSEN SW; MORSE JG; TRUEX MJ; LAST GV

    2007-01-01

    A treatability test plan has been prepared to address options for remediating portions of the deep vadose zone beneath a portion of the U.S. Department of Energy's (DOE's) Hanford Site. The vadose zone is the region of the subsurface that extends from the ground surface to the water table. The overriding objective of the treatability test plan is to recommend specific remediation technologies and laboratory and field tests to support the Comprehensive Environmental Response, Compensation, and Liability Act of 1980 and Resource Conservation and Recovery Act of 1976 remedial decision-making process in the Central Plateau of the Hanford Site. Most of the technologies considered involve removing water from the vadose zone or immobilizing the contaminants to reduce the risk of contaminating groundwater. A multi-element approach to initial treatability testing is recommended, with the goal of providing the information needed to evaluate candidate technologies. The proposed tests focus on mitigating two contaminants--uranium and technetium. Specific technologies are recommended for testing at areas that may affect groundwater in the future, but a strategy to test other technologies is also presented

  10. The Positive Impacts Of American Reinvestment And Recovery Act (ARRA) Funding To The Waste Management Program On Hanford's Plateau Remediation Project

    International Nuclear Information System (INIS)

    Blackford, L.T.

    2010-01-01

    In April 2009, the Department of Energy (DOE) Richland Operations Office (RL) was allocated $1.6 billion (B) in ARRA funding to be applied to cleanup projects at the Hanford Site. DOE-RL selected projects to receive ARRA funding based on 3-criteria: creating/saving jobs, reducing the footprint of the Hanford Site, and reducing life-cycle costs for cleanup. They further selected projects that were currently covered under regulatory documents and existing prime contracts, which allowed work to proceed quickly. CH2M HILL Plateau Remediation Company (CHPRC) is a prime contractor to the DOE focused on the environmental cleanup of the DOE Hanford Site Central Plateau. CHPRC was slated to receive $1.36B in ARRA funding. As of January, 2010, CHPRC has awarded over $200 million (M) in subcontracts (64% to small businesses), created more that 1,100 jobs, and touched more than 2,300 lives - all in support of long-term objectives for remediation of the Central Plateau, on or ahead of schedule. ARRA funding is being used to accelerate and augment cleanup activities already underway under the baseline Plateau Remediation Contract (PRC). This paper details challenges and accomplishments using ARRA funding to meet DOE-RL objectives of creating/saving jobs, expediting cleanup, and reducing lifecycle costs for cleanup during the first months of implementation.

  11. Nonradioactive Dangerous Waste Landfill supplemental information to the Hanford Facility Contingency Plan (DOE/RL-93-75)

    International Nuclear Information System (INIS)

    Ingle, S.J.

    1996-05-01

    This document is a unit-specific contingency plan for the Nonradioactive Dangerous Waste Landfill and is intended to be used as a supplement to DOE/RL-93-75, 'Hanford Facility Contingency Plan.' This unit-specific plan is to be used to demonstrate compliance with the contingency plan requirements of the Washington Administrative Code, Chapter 173-303 for certain Resource, Conservation and Recovery Act of 1976 waste management units. The Nonradioactive Dangerous Waste Landfill (located approximately 3.5 miles southeast of the 200 East Area at the Hanford Site) was used for disposal of nonradioactive dangerous waste from January 1975 to May 1985. Currently, there are no dangerous waste streams disposed in the Nonradioactive Dangerous Waste Landfill. Dangerous waste management activities are no longer required at the landfill. The landfill does not present a significant hazard to adjacent units, personnel, or the environment. It is unlikely that incidents presenting hazards to public health or the environment would occur at the Nonradioactive Dangerous Waste Landfill

  12. Recent Improvements in Interface Management for Hanford's Waste Treatment and Immobilization Plant - 13263

    Energy Technology Data Exchange (ETDEWEB)

    Arm, Stuart T.; Van Meighem, Jeffery S. [Washington River Protection Solutions, P.O. Box 850, Richland, Washington, 99352 (United States); Duncan, Garth M.; Pell, Michael J. [Bechtel National Inc., 2435 Stevens Center Place, Richland, Washington, 99352 (United States); Harrington, Christopher C. [Department of Energy - Office of River Protection, 2440 Stevens Center Place, Richland, Washington, 99352 (United States)

    2013-07-01

    The U.S. Department of Energy (DOE), Office of River Protection (ORP) is responsible for management and completion of the River Protection Project (RPP) mission, which includes the Hanford Site tank farms operations and the Waste Treatment and Immobilization Plant (WTP). The RPP mission is to store, retrieve and treat Hanford's tank waste; store and dispose of treated wastes; and close the tank farm waste management areas and treatment facilities by 2047. The WTP is currently being designed and constructed by Bechtel National Inc. (BNI) for DOE-ORP. BNI relies on a number of technical services from other Hanford contractors for WTP's construction and commissioning. These same services will be required of the future WTP operations contractor. Partly in response to a DNFSB recommendation, the WTP interface management process managing these technical services has recently been improved through changes in organization and issue management. The changes are documented in an Interface Management Plan. The organizational improvement is embodied in the One System Integrated Project Team that was formed by integrating WTP and tank farms staff representing interfacing functional areas into a single organization. A number of improvements were made to the issue management process but most notable was the formal appointment of technical, regulatory and safety subject matter experts to ensure accurate identification of issues and open items. Ten of the thirteen active WTP Interface Control Documents have been revised in 2012 using the improved process with the remaining three in progress. The value of the process improvements is reflected by the ability to issue these documents on schedule and accurately identify technical, regulatory and safety issues and open items. (authors)

  13. Ground-water contribution to dose from past Hanford Operations

    International Nuclear Information System (INIS)

    Freshley, M.D.; Thorne, P.D.

    1992-08-01

    The Hanford Environmental Dose Reconstruction (HEDR) Project is being conducted to estimate radiation doses that populations and individuals could have received from Hanford Site operations from 1944 to the present. Four possible pathways by which radionuclides migrating in ground water on the Hanford Site could have reached the public have been identified: (1) through contaminated ground water migrating to the Columbia River; (2) through wells on or adjacent to the Hanford Site; (3) through wells next to the Columbia River downstream of Hanford that draw some or all of their water from the river (riparian wells); and (4) through atmospheric deposition resulting in contamination of a small watershed that, in turn, results in contamination of a shallow well or spring by transport in the ground water. These four pathways make up the ''ground-water pathway,'' which is the subject of this study. Assessment of the ground-water pathway was performed by (1) reviewing the existing extensive literature on ground water and ground-water monitoring at Hanford and (2) performing calculations to estimate radionuclide concentrations where no monitoring data were collected. Radiation doses that would result from exposure to these radionuclides were calculated

  14. Hanford Site National Environmental Policy Act (NEPA) Characterization

    Energy Technology Data Exchange (ETDEWEB)

    Cushing, C.E. (ed.)

    1992-12-01

    This fifth revision of the Hanford Site National Environmental Policy (NEPA) Characterization presents current environmental data regarding the Hanford Site and its immediate environs. This information is intended for use in preparing Site-related NEPA documentation. Information is presented on climate and meteorology, geology and hydrology, ecology, history and archaeology, socioeconomics, land use, and noise levels, prepared by Pacific Northwest Laboratory (PNL) staff. Models are described that are to be used in simulating realized or potential impacts from nuclear materials at the Hanford Site. Included are models of radionuclide transport in groundwater and atmospheric pathways, and of radiation dose to populations via all known pathways from known initial conditions. Federal and state regulations, DOE orders and permits, and environmental standards directly applicable for the NEPA documents at the Hanford Site, are provided.

  15. Hanford Site National Environmental Policy Act (NEPA) Characterization

    International Nuclear Information System (INIS)

    Cushing, C.E.

    1992-12-01

    This fifth revision of the Hanford Site National Environmental Policy (NEPA) Characterization presents current environmental data regarding the Hanford Site and its immediate environs. This information is intended for use in preparing Site-related NEPA documentation. Information is presented on climate and meteorology, geology and hydrology, ecology, history and archaeology, socioeconomics, land use, and noise levels, prepared by Pacific Northwest Laboratory (PNL) staff. Models are described that are to be used in simulating realized or potential impacts from nuclear materials at the Hanford Site. Included are models of radionuclide transport in groundwater and atmospheric pathways, and of radiation dose to populations via all known pathways from known initial conditions. Federal and state regulations, DOE orders and permits, and environmental standards directly applicable for the NEPA documents at the Hanford Site, are provided

  16. Radioactive waste management at the Hanford Reservation

    International Nuclear Information System (INIS)

    Anon.

    1979-01-01

    During some 30 years of plutonium production, the Hanford Reservation has accumulated large quantities of low- and high-level radioactive wastes. The high-level wastes have been stored in underground tanks, and the low-level wastes have been percolated into the soil. In recent years some programs for solidification and separation of the high-level wastes have been initiated. The Hanford waste-management system was studied by a panel of the Committee on Radioactive Waste Management of the National Academy of Sciences. The panel concluded that Hanford waste-management practices were adequate at present and for the immediate future but recommended increased research and development programs related to long-term isolation of the wastes. The panel also considered some alternatives for on-site disposal of the wastes. The Hanford Reservation was originally established for the production of plutonium for military purposes. During more than 30 years of operation, large volumes of high- and low-level radioactive wastes have been accumulated and contained at the site. The Management of these wastes has been the subject of controversy and criticism. To obtain a true technical evaluation of the Hanford waste situation, the Energy Research and Development Administration (now part of the Department of Energy) issued a contract to the National Academy of Sciences and the National Research Councilto conduct an independent review and evaluation of the Hanford waste-management practices and plans. A panel of the Committee on Radioactive Waste Management (CRWM) of the National Academy of Sciences conducted this study between the summer of 1976 and the summer of 1977. This article is a summary of the final report of that panel

  17. Hanford Site Guide for Preparing and Maintaining Fenerator Group Pollution Prevention Program Documentation

    International Nuclear Information System (INIS)

    PLACE, B.G.

    1999-01-01

    This document provides guidance to generator groups for preparing and maintaining documentation of Pollution Prevention/Waste Minimization (P2/WMin) Program activities. The guidance is one of a hierarchical series that includes the Hanford Site Waste Minimization and Pollution Prevention Awareness Program Plan (DOE-RL, 1998a) and Prime Contractor implementation plans describing programs required by Resource Conservation and Recovery Act of 1976 (RCRA) 3002(b) and (300501) (RCRA and EPA, 1994). Documentation guidance for the following five P2/WMin elements are discussed: Fiscal Year (FY) Goals; Budget and Staffing; Waste Minimization (WMinn ) Assessments (WMAs); Pollution Prevention (P2) Reporting; WMin Certification

  18. Recharge Data Package for Hanford Single-Shell Tank Waste Management Areas

    Energy Technology Data Exchange (ETDEWEB)

    Fayer, Michael J.; Keller, Jason M.

    2007-09-24

    Pacific Northwest National Laboratory (PNNL) assists CH2M HILL Hanford Group, Inc., in its preparation of the Resource Conservation and Recovery Act (RCRA) Facility Investigation report. One of the PNNL tasks is to use existing information to estimate recharge rates for past and current conditions as well as future scenarios involving cleanup and closure of tank farms. The existing information includes recharge-relevant data collected during activities associated with a host of projects, including those of RCRA, the Comprehensive Environmental Response, Compensation, and Liability Act (CERCLA), the CH2M HILL Tank Farm Vadose Zone Project, and the PNNL Remediation and Closure Science Project. As new information is published, the report contents can be updated. The objective of this data package was to use published data to provide recharge estimates for the scenarios being considered in the RCRA Facility Investigation. Recharge rates were estimated for areas that remain natural and undisturbed, areas where the vegetation has been disturbed, areas where both the vegetation and the soil have been disturbed, and areas that are engineered (e.g., surface barrier). The recharge estimates supplement the estimates provided by PNNL researchers in 2006 for the Hanford Site using additional field measurements and model analysis using weather data through 2006.

  19. 1997 Hanford site report on land disposal restrictions for mixed waste

    Energy Technology Data Exchange (ETDEWEB)

    Black, D.G.

    1997-04-07

    The baseline land disposal restrictions (LDR) plan was prepared in 1990 in accordance with the Hanford Federal Facility Agreement and Consent Order (commonly referred to as the Tn-Party Agreement) Milestone M-26-00 (Ecology et al, 1989). The text of this milestone is below. ''LDR requirements include limitations on storage of specified hazardous wastes (including mixed wastes). In accordance with approved plans and schedules, the U.S. Department of Energy (DOE) shall develop and implement technologies necessary to achieve full compliance with LDR requirements for mixed wastes at the Hanford Site. LDR plans and schedules shall be developed with consideration of other action plan milestones and will not become effective until approved by the U.S. Environmental Protection Agency (EPA) (or Washington State Department of Ecology [Ecology]) upon authorization to administer LDRs pursuant to Section 3006 of the Resource Conservation and Recovery Act of 1976 (RCRA). Disposal of LDR wastes at any time is prohibited except in accordance with applicable LDR requirements for nonradioactive wastes at all times. The plan will include, but not be limited to, the following: Waste characterization plan; Storage report; Treatment report; Treatment plan; Waste minimization plan; A schedule depicting the events necessary to achieve full compliance with LDR requirements; and A process for establishing interim milestones.

  20. 1997 Hanford site report on land disposal restrictions for mixed waste

    International Nuclear Information System (INIS)

    Black, D.G.

    1997-01-01

    The baseline land disposal restrictions (LDR) plan was prepared in 1990 in accordance with the Hanford Federal Facility Agreement and Consent Order (commonly referred to as the Tn-Party Agreement) Milestone M-26-00 (Ecology et al, 1989). The text of this milestone is below. ''LDR requirements include limitations on storage of specified hazardous wastes (including mixed wastes). In accordance with approved plans and schedules, the U.S. Department of Energy (DOE) shall develop and implement technologies necessary to achieve full compliance with LDR requirements for mixed wastes at the Hanford Site. LDR plans and schedules shall be developed with consideration of other action plan milestones and will not become effective until approved by the U.S. Environmental Protection Agency (EPA) (or Washington State Department of Ecology [Ecology]) upon authorization to administer LDRs pursuant to Section 3006 of the Resource Conservation and Recovery Act of 1976 (RCRA). Disposal of LDR wastes at any time is prohibited except in accordance with applicable LDR requirements for nonradioactive wastes at all times. The plan will include, but not be limited to, the following: Waste characterization plan; Storage report; Treatment report; Treatment plan; Waste minimization plan; A schedule depicting the events necessary to achieve full compliance with LDR requirements; and A process for establishing interim milestones