positive collaborations trust: Topics by WorldWideScience.org

Sample records for positive collaborations trust

Trust repertoires for collaboration

DEFF Research Database (Denmark)

Fuglsang, Lars

This case study analyses the role of trust in a public private innovation network that involved a private consultancy company as a facilitator. We know that collaboration is a important for innovation, and that collaboration across organizational boundaries is not a trivial issue. But we know very...... little about how such processes develop and how trust, understood as “confident positive expectations” (Lewicki et al. 1998) to collaborative activities, arises out of collaboration. The paper contributes by showing how trust and collaboration are intertwined. The main finding is that a facilitator can...
Trust and Collaboration in PLC Teams: Teacher Relationships, Principal Support, and Collaborative Benefits

Science.gov (United States)

Hallam, Pamela R.; Smith, Henry R.; Hite, Julie M.; Hite, Steven J.; Wilcox, Bradley R.

2015-01-01

Professional learning communities (PLCs) are being recognized as effective in improving teacher collaboration and student achievement. Trust is critical in effectively implementing the PLC model, and the school principal is best positioned to influence school trust levels. Using five facets of trust, this research sought to clarify the impact of…
Collaborative Trust Networks in Engineering Design Adaptation

DEFF Research Database (Denmark)

Atkinson, Simon Reay; Maier, Anja; Caldwell, Nicholas

2011-01-01

); applying the Change Prediction Method (CPM) tool. It posits the idea of the ‘Networks-in-Being’ with varying individual and collective characteristics. [Social] networks are considered to facilitate information exchange between actors. At the same time, networks failing to provide trusted-information can...... hinder effective communication and collaboration. Different combinations of trust may therefore improve or impair the likelihood of information flow, transfer and subsequent action (cause and effect). This paper investigates how analysing different types of network-structures-in-being can support......Within organisations, decision makers have to rely on collaboration with other actors from different disciplines working within highly dynamic and distributed associated networks of varying size and scales. This paper develops control and influence networks within Design Structure Matrices (DSM...
Trust Management - Building Trust for International Cross Disciplinary Collaboration on Climate Change

Science.gov (United States)

Oakley, K. V.; Gurney, R. J.

2014-12-01

Successful communication and collaboration entails mutual understanding, and transfer, of information. The risk of misunderstanding and/or miscommunication between collaborating groups is tackled in different ways around the globe; some are well documented whereas others may be unknown outside particular groups, whether defined geographically or by specialism. For example; in some countries legally binding contracts define the terms of collaboration. Some regions place greater emphasis on developing trust relationships, and sometimes an official agreement is implied, such as many electronic data transfers on the web. International collaboration on climate change increasingly involves electronic data exchange (e.g. open access publications, shared documents, data repositories etc.) and with this increased reliance on electronic data a need has arisen for scientists to collaborate both internationally and cross-disciplinarily particularly with information technology and data management specialists. Trust of data and metadata on the internet (e.g. privacy, legitimacy etc.) varies, possibly due to a lack of internationally agreed standards for data governance and management, leaving many national, regional and institutional practices tailored to the needs of that group only. It is proposed that building trust relationships between cross-disciplinary and international groups could help facilitate further communication, understanding and benefits from the relationship, while still maintaining independence as separate groups. Complex international cross-disciplinary group relationship dynamics are not easily mapped and producing a set of trust building rules that can be applied to any current and future collaboration with equal validity may be unfeasible. An alternative to such a set of rules may be found in a Trust Manager, whose role is to improve mutually beneficial knowledge exchange between groups, build trust and increase future collaborative potential. This
Social Collaborative Filtering by Trust.

Science.gov (United States)

Yang, Bo; Lei, Yu; Liu, Jiming; Li, Wenjie

2017-08-01

Recommender systems are used to accurately and actively provide users with potentially interesting information or services. Collaborative filtering is a widely adopted approach to recommendation, but sparse data and cold-start users are often barriers to providing high quality recommendations. To address such issues, we propose a novel method that works to improve the performance of collaborative filtering recommendations by integrating sparse rating data given by users and sparse social trust network among these same users. This is a model-based method that adopts matrix factorization technique that maps users into low-dimensional latent feature spaces in terms of their trust relationship, and aims to more accurately reflect the users reciprocal influence on the formation of their own opinions and to learn better preferential patterns of users for high-quality recommendations. We use four large-scale datasets to show that the proposed method performs much better, especially for cold start users, than state-of-the-art recommendation algorithms for social collaborative filtering based on trust.
Collaborative consumption: relationship between trust and cooperation

Directory of Open Access Journals (Sweden)

Uiara Gonçalves De Menezes

2015-08-01

Full Text Available Given the growing concern about impacts caused by high consumption patterns, this paper seeks to analyze a different way to access goods and services through collaboration, without the ownership of a good. Several initiatives of collaborative consumption have won fans in the world and also in Brazil, but little is known about these arrangements. By involving groups of people, aspects related to trust and cooperation are considered relevant to the operation of collaborative consumption. These two aspects were analyzed in eight different initiatives of collaborative consumption, through interviews with eight respective users. The result that emerges from this analysis is that not all initiatives are based on trust, although there is collaboration to achieve the intended goals. The types of initiatives that had greater emphasis on trust, for treating it so indispensable, were couchsurfing, coworking, crowdsourcing and library at bus stops. These forms of consumption, trust is the basis for cooperation, because without it individuals would be unable to achieve the desired result. Other results and specifics are presented in the article.
Supply Chain Collaboration Roles of Interorganizational Systems, Trust, and Collaborative Culture

CERN Document Server

Cao, Mei

2013-01-01

To survive and thrive in the competition, firms have strived to achieve greater supply chain collaboration to leverage the resources and knowledge of suppliers and customers. Internet based technologies, particularly interorganizational systems, further extend the firms’ opportunities to strengthen their supply chain partnerships and share real-time information to optimize their operations. Supply Chain Collaboration: Roles of Interorganizational Systems, Trust, and Collaborative Culture explores the nature and characteristics, antecedents, and consequences of supply chain collaboration from multiple theoretical perspectives. Supply Chain Collaboration: Roles of Interorganizational Systems, Trust, and Collaborative Culture conceptualizes supply chain collaboration as seven interconnecting elements including information sharing, incentive alignment, goal congruence, decision synchronization, resource sharing, as well as communication and joint knowledge creation. These seven components define the occur...
Using Trust for Secure Collaboration in Uncertain Environments

DEFF Research Database (Denmark)

Cahill, Vinny; Gray, Elizabeth; Seigneur, Jean-Marc

2003-01-01

The SECURE project investigates the design of security mechanisms for pervasive computing based on trust. It addresses how entities in unfamiliar pervasive computing environments can overcome initial suspicion to provide secure collaboration.......The SECURE project investigates the design of security mechanisms for pervasive computing based on trust. It addresses how entities in unfamiliar pervasive computing environments can overcome initial suspicion to provide secure collaboration....
Towards Effective Trust-Based Packet Filtering in Collaborative Network Environments

DEFF Research Database (Denmark)

Meng, Weizhi; Li, Wenjuan; Kwok, Lam-For

2017-01-01

compromised by insider attacks. In this paper, we adopt the existing CIDN framework and aim to apply a collaborative trust-based approach to reduce unwanted packets. More specifically, we develop a collaborative trust-based packet filter, which can be deployed in collaborative networks and be robust against...... typical insider attacks (e.g., betrayal attacks). Experimental results in various simulated and practical environments demonstrate that our filter can perform effectively in reducing unwanted traffic and can defend against insider attacks through identifying malicious nodes in a quick manner, as compared...
ITrace: An implicit trust inference method for trust-aware collaborative filtering

Science.gov (United States)

He, Xu; Liu, Bin; Chen, Kejia

2018-04-01

The growth of Internet commerce has stimulated the use of collaborative filtering (CF) algorithms as recommender systems. A CF algorithm recommends items of interest to the target user by leveraging the votes given by other similar users. In a standard CF framework, it is assumed that the credibility of every voting user is exactly the same with respect to the target user. This assumption is not satisfied and thus may lead to misleading recommendations in many practical applications. A natural countermeasure is to design a trust-aware CF (TaCF) algorithm, which can take account of the difference in the credibilities of the voting users when performing CF. To this end, this paper presents a trust inference approach, which can predict the implicit trust of the target user on every voting user from a sparse explicit trust matrix. Then an improved CF algorithm termed iTrace is proposed, which takes advantage of both the explicit and the predicted implicit trust to provide recommendations with the CF framework. An empirical evaluation on a public dataset demonstrates that the proposed algorithm provides a significant improvement in recommendation quality in terms of mean absolute error.
A collaborative filtering recommendation algorithm based on weighted SimRank and social trust

Science.gov (United States)

Su, Chang; Zhang, Butao

2017-05-01

Collaborative filtering is one of the most widely used recommendation technologies, but the data sparsity and cold start problem of collaborative filtering algorithms are difficult to solve effectively. In order to alleviate the problem of data sparsity in collaborative filtering algorithm, firstly, a weighted improved SimRank algorithm is proposed to compute the rating similarity between users in rating data set. The improved SimRank can find more nearest neighbors for target users according to the transmissibility of rating similarity. Then, we build trust network and introduce the calculation of trust degree in the trust relationship data set. Finally, we combine rating similarity and trust to build a comprehensive similarity in order to find more appropriate nearest neighbors for target user. Experimental results show that the algorithm proposed in this paper improves the recommendation precision of the Collaborative algorithm effectively.
Energy service collaborations. It is a question of trust

Energy Technology Data Exchange (ETDEWEB)

Backlund, S. [Department of Management and Engineering, Division of Energy Systems, Linkoeping University, Linkoeping (Sweden); Eidenskog, M. [Department of Thematic Studies, Technology and Social Change, Linkoeping University, Linkoeping (Sweden)

2013-08-15

Energy services have been highlighted both in European Union directives and in academic literature as an important tool to increase energy efficiency. Performance-based energy services, i.e., outsourcing energy management in performance-based remuneration contracts, is said to overcome many of the barriers that have been used to explain the energy efficiency gap. Energy service companies (ESCOs) help organizations to implement energy-efficient solutions in order to reduce energy costs. By combining science and technology studies (STS) analysis and economics in an interview study of firms, the paper contributes insights on the relational nature of energy service collaborations. The objective of the study is to describe how knowledge and incentives affect trust between partners in performance-remunerated energy service collaborations. Performance-based remuneration is one aspect that makes energy service contracts complex. On the one hand, risk is recognized as an important barrier to energy efficiency. Since remuneration to ESCOs is based on energy savings, they also share the financial and technical project risk with their clients. On the other hand, performance-based remuneration can create a lack of trust. Performance is measured in calculations made by the ESCO, calculations that demand expertise that client firms do not possess. ESCOs are consulted for their knowledge on energy efficiency and therefore an imbalance of knowledge is in the nature of energy service collaborations. The paper concludes that if the initial doubt is overcome, long-term collaborations can be advantageous for both parties, since this builds trust and generates long-term profits.
Collaborative Filtering Recommendation Based on Trust Model with Fused Similar Factor

Directory of Open Access Journals (Sweden)

Ye Li

2017-01-01

Full Text Available Recommended system is beneficial to e-commerce sites, which provides customers with product information and recommendations; the recommendation system is currently widely used in many fields. In an era of information explosion, the key challenges of the recommender system is to obtain valid information from the tremendous amount of information and produce high quality recommendations. However, when facing the large mount of information, the traditional collaborative filtering algorithm usually obtains a high degree of sparseness, which ultimately lead to low accuracy recommendations. To tackle this issue, we propose a novel algorithm named Collaborative Filtering Recommendation Based on Trust Model with Fused Similar Factor, which is based on the trust model and is combined with the user similarity. The novel algorithm takes into account the degree of interest overlap between the two users and results in a superior performance to the recommendation based on Trust Model in criteria of Precision, Recall, Diversity and Coverage. Additionally, the proposed model can effectively improve the efficiency of collaborative filtering algorithm and achieve high performance.
Trust Evolution Policies for Security in Collaborative Ad Hoc Applications

DEFF Research Database (Denmark)

Gray, Elizabeth; Jensen, Christian D.; Connell, Paul O

2006-01-01

The vision of pervasive computing has introduced the notion of a vast, networked infrastructure of heterogeneous entities interact through collaborative applications, e.g., playing a multi-player online game on the way to work. This will require interactions between users who may be marginally...... admission policies in a manner similar to what would be expected from human trust assessment. This indicates that trust evolution policies can replace explicit human intervention in application scenarios that are similar to the evaluated prototype....
Evaluation of social interaction, task management, and trust among dental hygiene students in a collaborative learning environment.

Science.gov (United States)

Saylor, Catherine D; Keselyak, Nancy T; Simmer-Beck, Melanie; Tira, Daniel

2011-02-01

The purpose of this study was to evaluate the impact of collaborative learning on the development of social interaction, task management, and trust in dental hygiene students. These three traits were assessed with the Teamwork Assessment Scale in two different learning environments (traditional lecture/lab and collaborative learning environment). A convenience sample of fifty-six entry-level dental hygiene students taking an introductory/preclinic course at two metropolitan area dental hygiene programs provided comparable experimental and control groups. Factor scores were computed for the three traits, and comparisons were conducted using the Ryan-Einot-Gabriel-Welsh multiple comparison procedure among specific cell comparisons generated from a two-factor repeated measures ANOVA. The results indicate that the collaborative learning environment influenced dental hygiene students positively regarding the traits of social interaction, task management, and trust. However, comparing dental hygiene students to undergraduate students overall indicates that dental hygiene students already possess somewhat higher levels of these traits. Future studies on active learning strategies should examine factors such as student achievement and explore other possible active learning methodologies.
Elevating Prediction Accuracy in Trust-aware Collaborative Filtering Recommenders through T-index Metric and TopTrustee lists

NARCIS (Netherlands)

Zarghami, Alireza; Fazeli, Soude; Dokoohaki, Nima; Matskin, Mihhail

2010-01-01

The growing popularity of Social Networks raises the important issue of trust. Among many systems which have realized the impact of trust, Recommender Systems have been the most influential ones. Collaborative Filtering Recommenders take advantage of trust relations between users for generating more
Group Trust, Communication Media, and Interactivity: Toward an Integrated Model of Online Collaborative Learning

Science.gov (United States)

Du, Jianxia; Wang, Chuang; Zhou, Mingming; Xu, Jianzhong; Fan, Xitao; Lei, Saosan

2018-01-01

The present investigation examines the multidimensional relationships among several critical components in online collaborative learning, including group trust, communication media, and interactivity. Four hundred eleven university students from 103 groups in the United States responded survey items on online collaboration, interactivity,…
The Relationship Between Trust-in-God, Positive and Negative Affect, and Hope.

Science.gov (United States)

Fadardi, Javad S; Azadi, Zeinab

2017-06-01

We aimed to test the relationships between Trust-in-God, positive and negative affect, and feelings of hope. A sample of university students (N = 282, 50 % female) completed the Positive and Negative Affect Schedule, the Adult Dispositional Hope Scale, and a Persian measure of Trust-in-God for Muslims. The results of a series of hierarchical regression analyses indicated that Trust-in-God was positively associated with participants' scores for hope and positive affect but was negatively associated with their scores for negative affect. The results support the relationship between Trust-in-God and indices of mental health.
Influence of Relationship Commitment and Trust on Collaborative Behaviour in Supply Chains

Directory of Open Access Journals (Sweden)

Sonja Mlaker Kač

2015-03-01

Full Text Available The paper discusses theoretically and examines empirically the influence of the relationship commitment on collaborative behaviour in supply chains. In today’s unstable business environment companies should collaborate to achieve mutual goals and competitive advantage. Defining relationship commitment and collaboration in supply chains (from social exchange theory point of view is the basis of the research of this paper. Our aim is to examine the influence of relationship commitment on collaboration in supply chains in Slovenian economy. The qualitative research part discusses if the relationship commitment between partners in supply chain influences the collaborative behaviour between partners and which are the antecedents of relationship commitment. The research is based on a quantitative analysis of the online questionnaire survey made on the Slovenian economy. The research results show strong influence of trust and relationship commitment on collaboration between partners in supply chains.
The influence of power dynamics and trust on multidisciplinary collaboration: a qualitative case study of type 2 diabetes mellitus.

Science.gov (United States)

McDonald, Julie; Jayasuriya, Rohan; Harris, Mark Fort

2012-03-13

Ongoing care for chronic conditions such as diabetes is best provided by a range of health professionals working together. There are challenges in achieving this where collaboration crosses organisational and sector boundaries. The aim of this article is to explore the influence of power dynamics and trust on collaboration between health professionals involved in the management of diabetes and their impact on patient experiences. A qualitative case study conducted in a rural city in Australia. Forty five health service providers from nineteen organisations (including fee-for-service practices and block funded public sector services) and eight patients from two services were purposively recruited. Data was collected through semi-structured interviews that were audio-taped and transcribed. A thematic analysis approach was used using a two-level coding scheme and cross-case comparisons. Three themes emerged in relation to power dynamics between health professionals: their use of power to protect their autonomy, power dynamics between private and public sector providers, and reducing their dependency on other health professionals to maintain their power. Despite the intention of government policies to support more shared decision-making, there is little evidence that this is happening. The major trust themes related to role perceptions, demonstrated competence, and the importance of good communication for the development of trust over time. The interaction between trust and role perceptions went beyond understanding each other's roles and professional identity. The level of trust related to the acceptance of each other's roles. The delivery of primary and community-based health services that crosses organisational boundaries adds a layer of complexity to interprofessional relationships. The roles of and role boundaries between and within professional groups and services are changing. The uncertainty and vulnerability associated with these changes has affected the level

The influence of power dynamics and trust on multidisciplinary collaboration: a qualitative case study of type 2 diabetes mellitus

Directory of Open Access Journals (Sweden)

McDonald Julie

2012-03-01

Full Text Available Abstract Background Ongoing care for chronic conditions such as diabetes is best provided by a range of health professionals working together. There are challenges in achieving this where collaboration crosses organisational and sector boundaries. The aim of this article is to explore the influence of power dynamics and trust on collaboration between health professionals involved in the management of diabetes and their impact on patient experiences. Methods A qualitative case study conducted in a rural city in Australia. Forty five health service providers from nineteen organisations (including fee-for-service practices and block funded public sector services and eight patients from two services were purposively recruited. Data was collected through semi-structured interviews that were audio-taped and transcribed. A thematic analysis approach was used using a two-level coding scheme and cross-case comparisons. Results Three themes emerged in relation to power dynamics between health professionals: their use of power to protect their autonomy, power dynamics between private and public sector providers, and reducing their dependency on other health professionals to maintain their power. Despite the intention of government policies to support more shared decision-making, there is little evidence that this is happening. The major trust themes related to role perceptions, demonstrated competence, and the importance of good communication for the development of trust over time. The interaction between trust and role perceptions went beyond understanding each other's roles and professional identity. The level of trust related to the acceptance of each other's roles. The delivery of primary and community-based health services that crosses organisational boundaries adds a layer of complexity to interprofessional relationships. The roles of and role boundaries between and within professional groups and services are changing. The uncertainty and
The Institution Image and Trust and Their Effect on the Positive Word of Mouth

Directory of Open Access Journals (Sweden)

Soni Harsono

2014-04-01

Full Text Available In marketing, it is important to see how competitive a university is. Among public universities (PTN and private universities (PTS, it shows a very competitive situation recently. To overcome this problem, it requires shaping up the institution image and trust for increasing the positive word of mouth among students. This study aims to determine the effect of the institution image, trust both partially and simultaneously on the positive word of mouth by the students of private universities in Surabaya with their accreditation levels of A, B and C. The sample consists of students from six colleges with accreditation ratings A, B, and C totaling 125 students. Accidental sampling technique was done using a sampling technique of multiple regression analysis with SPSS version 17. It shows, for the college with accreditation category C, the image of the institution both partially and simulta-neously has significant positive effect on the positive word of mouth. For the college accreditation category B, the image of the institution and trust simultaneously has significant positive effect on the positive word of mouth and, finally, trust in accreditation category A has significant positive effect on the positive word of mouth and the institution image and trust simultaneously have significant positive effect on the positive word of mouth.
Collaboration management framework for OEM - suppliers relationships: a trust-based conceptual approach

Science.gov (United States)

Belkadi, Farouk; Messaadia, Mourad; Bernard, Alain; Baudry, David

2017-08-01

Due to the increased competitiveness and the diversity of requirements in today's markets, manufacturing companies need to join their competencies and resources to propose innovative solutions for each specific market, with the possibility to transpose these solutions to another market, by means of slight adaptations. Thus, manufacturing firms must constantly conduct new collaborations with known partners in most cases, but also with new partners. The critical question for managers in this latter case is how to define the best collaborative strategy according to the goals of the project and the specificity of the target market. This paper tackles the problem by proposing a conceptual framework for supporting the management of collaborative situations in the case of Original equipment manufacturers (OEMs). Based on the concept of trust level, the framework proposes a classification of different collaboration modes to be adopted in various contexts of inter-enterprise relationships, in manufacturing sector. The aim is to support the flexible navigation between different collaborative situations by taking into account all decision-making levels from the strategy to the implementation of the information technologies (IT) systems at the operational level.
B2B collaboration method through trust values for e-supply chain integrator: a case study of Malaysian construction industry

Science.gov (United States)

Ab. Aziz, Norshakirah; Ahmad, Rohiza; Dhanapal Durai, Dominic

2011-12-01

Limited trust, cooperation and communication have been identified as some of the issues that hinder collaboration among business partners. These one also true in the acceptance of e-supply chain integrator among organizations that involve in the same industry. On top of that, the huge number of components in supply chain industry also makes it impossible to include entire supply chain components in the integrator. Hence, this study intends to propose a method for identifying "trusted" collaborators for inclusion into an e-supply chain integrator. For the purpose of constructing and validating the method, the Malaysian construction industry is chosen as the case study due to its size and importance to the economy. This paper puts forward the background of the research, some relevant literatures which lead to trust values elements formulation, data collection from Malaysian Construction Supply Chain and a glimpse of the proposed method for trusted partner selection. Future work is also presented to highlight the next step of this research.
The Role of Trust in Business-to-Business E-Commerce Collaboration in a Unique Environment in Australia

OpenAIRE

Carol Pollard; Amanda Diggles

2006-01-01

This research explores interorganisational collaboration in business-to-business e-commerce, and the factors that influence its development in a unique Australian environment. Using a qualitative case study approach, seven informants from four Tasmanian organisations were interviewed. The data confirmed trust was an important prerequisite for the establishment and development of both electronic and traditional interorganisational relationships. Collaborative relations such as communication an...
An Evaluation of Shared Mental Models and Mutual Trust on General Medical Units: Implications for Collaboration, Teamwork, and Patient Safety.

Science.gov (United States)

McComb, Sara A; Lemaster, Matthew; Henneman, Elizabeth A; Hinchey, Kevin T

2017-12-01

This study examines nurse-physician teamwork and collaboration, a critical component in the delivery of safe patient care, on general medical units. To that end, we assess shared mental models and mutual trust, 2 coordinating mechanisms that help facilitate teamwork, among nurses and physicians working on general medical units. Data were collected from 37 nurses and 42 physicians at an urban teaching medical center in the Northeastern United States. Shared mental model questionnaire items were iteratively developed with experts' input to ensure content validity. Mutual trust items were adapted from an existing scale; items were reliable. Data were analyzed using χ and independent 2-tailed t tests. Physicians and nurses reported significant differences in their perceptions of the professional responsible for a variety of roles (e.g., advocating for the patient [P = 0.0007], identifying a near miss/error [P = 0.003]). Medication reconciliation is only role for which nurses perceive less responsibility than physicians perceive nurses have. Regarding mutual trust, both groups reported significantly more trust within their own professions; both groups reported similar levels of trust in physicians, with physicians reporting significantly less trust in their nursing colleagues than nurses perceive (P work is needed. To that end, we propose increasing knowledge about their respective roles, providing opportunities for nurse and physician collaboration through rounding or committee work and enhancing the preparedness and professionalism of interactions.
Trust in Client-Vendor Relations

DEFF Research Database (Denmark)

Tøth, Thomas

2014-01-01

In an ever more globalized world we are faced with the challenges of collaborating across geographical distance. This article examines how trust is established in an offshore outsourcing engagement of IT operations between a leading Danish media company and an Indian IT-service provider. The find......, by imitating the way they communicate face-to-face, when collaborating virtually....... and organizational boundaries within the field of IT offshore outsourcing. The article concludes that trust is primarily established when the teams are meeting face-to-face and in order to establish trust at a distance they are dependent on technology being readily available and on engaging in active trust building...
Supporting Trust in Globally Distributed Software Teams: The Impact of Visualized Collaborative Traces on Perceived Trustworthiness

Science.gov (United States)

Trainer, Erik Harrison

2012-01-01

Trust plays an important role in collaborations because it creates an environment in which people can openly exchange ideas and information with one another and engineer innovative solutions together with less perceived risk. The rise in globally distributed software development has created an environment in which workers are likely to have less…
Assess and enhance public trust

Science.gov (United States)

Patricia Winter; James Absher; Alan Watson

2007-01-01

Trust is a form of social capital, facilitating effective land management, communication and collaboration. Although trust in the Forest Service is at least moderately high for most publics, evidence of a lack of trust and outright distrust has been found in some communities. However, the amount, types, and conditions of trust necessary for effective management to...
Trust and Online Reputation Systems

Science.gov (United States)

Kwan, Ming; Ramachandran, Deepak

Web 2.0 technologies provide organizations with unprecedented opportunities to expand and solidify relationships with their customers, partners, and employees—while empowering firms to define entirely new business models focused on sharing information in online collaborative environments. Yet, in and of themselves, these technologies cannot ensure productive online interactions. Leading enterprises that are experimenting with social networks and online communities are already discovering this fact and along with it, the importance of establishing trust as the foundation for online collaboration and transactions. Just as today's consumers must feel secure to bank, exchange personal information and purchase products and services online; participants in Web 2.0 initiatives will only accept the higher levels of risk and exposure inherent in e-commerce and Web collaboration in an environment of trust. Indeed, only by attending to the need to cultivate online trust with customers, partners and employees will enterprises ever fully exploit the expanded business potential posed by Web 2.0. But developing online trust is no easy feat. While various preliminary attempts have occurred, no definitive model for establishing or measuring it has yet been established. To that end, nGenera has identified three, distinct dimensions of online trust: reputation (quantitative-based); relationship (qualitative-based) and process (system-based). When considered together, they form a valuable model for understanding online trust and a toolbox for cultivating it to support Web 2.0 initiatives.
A question of trust

Science.gov (United States)

2010-04-01

Trust lies at the heart of modern science. As scientists, we trust that the papers we read are honest and correct as far as the data, results, techniques and theories in them are concerned. We trust that our colleagues and collaborators are acting properly and ethically - and not being devious, secretive or sloppy. But perhaps even more important is the public's trust in science. After all, much research is funded by taxpayers, who, quite rightly, want to know that the work will not harm them and, preferably, do them some good.
Practical m-k-Anonymization for Collaborative Data Publishing without Trusted Third Party

Directory of Open Access Journals (Sweden)

Jingyu Hua

2017-01-01

Full Text Available In collaborative data publishing (CDP, an m-adversary attack refers to a scenario where up to m malicious data providers collude to infer data records contributed by other providers. Existing solutions either rely on a trusted third party (TTP or introduce expensive computation and communication overheads. In this paper, we present a practical distributed k-anonymization scheme, m-k-anonymization, designed to defend against m-adversary attacks without relying on any TTPs. We then prove its security in the semihonest adversary model and demonstrate how an extension of the scheme can also be proven secure in a stronger adversary model. We also evaluate its efficiency using a commonly used dataset.
THE COST OF POSITIONAL NEGOTIATIONS VERSUS COLLABORATIVE OR RELATIONAL NEGOTIATIONS FOR NEGOTIATING COMPLIANCE MILESTONES AT HANFORD WA

International Nuclear Information System (INIS)

HOPKINS, A.M.

2004-01-01

The Hanford site is subject to the Hanford Federal Facility Agreement and Consent Order (HFFACO), an order on consent signed by the DOE, the U. S. Environmental Protection Agency, (EPA) and the Washington Department of Ecology (WDOE). Under the HFFCCO, negotiations for transition milestones begin within six months after the issuance of a shutdown order. In the case of the PFP, the Nuclear Materials disposition and stabilization activities, a DOE responsibility, were necessary as precursor activities to Transition. This situation precipitated a crisis in the negotiations between the agencies, and formal negotiations initiated in 1997 ended in failure. The negotiations reached impasse on several key regulatory and operational issues. The 1997 negotiation was characterized by a strongly positional style. DOE and the regulatory personnel took hard lines early in the negotiations and were unable to move to resolution of key issues after a year and a half. This resulted in unhappy stakeholders, poor publicity, and work delays as well as wounded relationships between DOE and the regulatory community. The PFP is a former plutonium metal production facility. The operating mission of the PFP ended with a DOE Headquarters shutdown letter in October of 1996. Generally, the receipt of a shutdown letter initiates the start of Transition (as the first step of Decommissioning) of a facility. In the 2000-2001 PFP negotiations, a completely different approach was suggested and eventually initiated: Collaborative or Relational Negotiations. The relational negotiation style resulted in agreement between the agencies on all key issues within 6 months of initiation. All parties were very pleased with the results and all parties were relieved that protracted negotiations sessions were not needed with the new style of working together collaboratively to serve each other's interests without compromising each party's needs. The characteristics of collaborative negotiations included building
Trust in Diverse Teams

DEFF Research Database (Denmark)

Clausen, Lisbeth

, maintaining team cohesiveness in multicultural teams to collaborate effectively presents a number of challenges. The present study employs the concept of trust to explore influences on team collaboration in high performing teams. The study is based on observation of teams in seven multinational corporations...... and interviews with managers from the US, Europe, China and Japan. The study presents a conceptual framework - a ‘trust buffer’ – which enables analysis and exemplification of the dynamics and challenges of teams as drivers of change. Each team has strategically important tasks, unique capacities and deal...... with change in particular ways: Each team is analyzed in relation to its global (HQ) mandate, local (national) stakeholders and organizational context. It is found that communication energy, resources and team mandate underscore the sense of trust in high performing teams. Diversity is understood...
Locally-sourced: How climate science can collaborate with arts & humanities museums to achieve widespread public trust and communication

Science.gov (United States)

Walker, C. G.

2017-12-01

Local history, art and culture museums have a large role to play in climate science communication. Unfortunately, in our current society, scientific evidence and logic is not universally accepted as truth. These messages can be dispersed through trusted institutional allies like humanities and arts museums. There are many reasons for scientific institutions to work with humanities and arts museums of all sizes, especially local museums that have personal, trusted relationships with their communities. First, museums (by definition) are public educators; the work that they do is to disperse challenging information in an understandable way to a wide array of audiences. Museums are located in every state, with over 35,000 museums in the nation; 26% of those are located in rural areas. These museums serve every demographic and age range, inspiring even those with difficulty accepting climate change information to act. Second, in a recent public opinion survey commissioned by the American Alliance of Museums, museums - especially history museums - are considered the most trustworthy source of information in America, rated higher than newspapers, nonprofit researchers, the U.S. government, or academic researchers. Scientific institutions must collaborate with local museums to improve science communication going forward. Not only will important climate and sustainability research be dispersed via trusted sources, but the public will engage with this information in large numbers. In 2012 alone, over 850 million people visited museums - more than the attendance for all major league sports and theme parks combined. A recent impact study shows that history and art museums, especially, are not seen as "having a political agenda," with over 78% of the public seeing these museums as trusted institutions. There are many ways in which the scientific community can collaborate with "the arts." This presentation will speak to the larger benefit of working with sister arts & humanities
Supporting collaboration with trust virtual organization

NARCIS (Netherlands)

Lin, A.; Vullings, E.; Dalziel, J.

2008-01-01

This chapter introduces the trust virtual organization as a means of facilitating authentication and authorization for sharing distributed and protected contents and services. It indicates that sharing institutional protected services and deliverables has proven a hurdle since user accounts are
Institutional Influences on R&D Collaboration in China

DEFF Research Database (Denmark)

Søberg, Peder Veng

2014-01-01

that simultaneously builds trust in the sequence of affect-based trust followed by cognition-based trust. Thereby, good results can be created in collaboration with Chinese universities. The paper illustrates institutional influences on R&D collaboration between foreign invested R&D and local universities in China...
"That is why I have trust": unpacking what 'trust' means to participants in international genetic research in Pakistan and Denmark.

Science.gov (United States)

Sheikh, Zainab; Hoeyer, Klaus

2018-06-01

Trust features prominently in a number of policy documents that have been issued in recent years to facilitate data sharing and international collaboration in medical research. However, it often remains unclear what is meant by 'trust'. By exploring a concrete international collaboration between Denmark and Pakistan, we develop a way of unpacking trust that shifts focus from what trust 'is' to what people invest in relationships and what references to trust do for them in these relationships. Based on interviews in both Pakistan and Denmark with people who provide blood samples and health data for the same laboratory, we find that when participants discuss trust they are trying to shape their relationship to researchers while simultaneously communicating important hopes, fears and expectations. The types of trust people talk about are never unconditional, but involve awareness of uncertainties and risks. There are different things at stake for people in different contexts, and therefore it is not the same to trust researchers in Pakistan as it is in Denmark, even when participants donate to the same laboratory. We conclude that casual references to 'trust' in policy documents risk glossing over important local differences and contribute to a de-politicization of basic inequalities in access to healthcare.
Consumer engagement in alternative energy-Can the regulators and suppliers be trusted?

International Nuclear Information System (INIS)

Mumford, John; Gray, David

2010-01-01

The introduction of alternative energy requires collaboration between consumers, energy suppliers and regulators. A fundamental question is, will consumers engage with this agenda and, in particular, will they trust the institutions sufficiently to enable the collaborations that are needed. Present indications suggest that consumers have little trust in the established institutions and tend to reject such collaborations. This article presents two case studies which explore the way consumers, regulators and energy suppliers interact in relation to alternative energy projects. It analyses the inter-group interactions from the perspective of symbolic interactionism and discusses the aspects that undermine trust, leading to suggestions for improved trust.
Consumer engagement in alternative energy. Can the regulators and suppliers be trusted?

Energy Technology Data Exchange (ETDEWEB)

Mumford, John [Senior Visiting Fellow, School of Management, University of Surrey (United Kingdom); Gray, David [Professor of Management Learning, School of Management, University of Surrey, GU2 7XH (United Kingdom)

2010-06-15

The introduction of alternative energy requires collaboration between consumers, energy suppliers and regulators. A fundamental question is, will consumers engage with this agenda and, in particular, will they trust the institutions sufficiently to enable the collaborations that are needed. Present indications suggest that consumers have little trust in the established institutions and tend to reject such collaborations. This article presents two case studies which explore the way consumers, regulators and energy suppliers interact in relation to alternative energy projects. It analyses the inter-group interactions from the perspective of symbolic interactionism and discusses the aspects that undermine trust, leading to suggestions for improved trust. (author)

Consumer engagement in alternative energy-Can the regulators and suppliers be trusted?

Energy Technology Data Exchange (ETDEWEB)

Mumford, John, E-mail: John.Mumford@uk.bp.co [School of Management, University of Surrey (United Kingdom); Gray, David [School of Management, University of Surrey, GU2 7XH (United Kingdom)

2010-06-15

The introduction of alternative energy requires collaboration between consumers, energy suppliers and regulators. A fundamental question is, will consumers engage with this agenda and, in particular, will they trust the institutions sufficiently to enable the collaborations that are needed. Present indications suggest that consumers have little trust in the established institutions and tend to reject such collaborations. This article presents two case studies which explore the way consumers, regulators and energy suppliers interact in relation to alternative energy projects. It analyses the inter-group interactions from the perspective of symbolic interactionism and discusses the aspects that undermine trust, leading to suggestions for improved trust.
Strong One Lasting One: An Elementary School Principal's Ability to Establish a Positive School Culture by Building Trust

Science.gov (United States)

Brown, Goldy, III.

2015-01-01

Trust is a key element in improving learning and teaching. Reviewing research on the topic of establishing trust by school leaders illuminates actions needed to make a positive difference in the culture of a school. Using the concept of mindfulness, the instructional leader was able to regain the trust of the community, parents, faculty, and…
Trust is other people

DEFF Research Database (Denmark)

Luckner, Naemi; Werner, Katharina; Subasi, Özge

concerning the interaction with strangers through the platform. Putting trust in an online sharing community seems to be the biggest obstacle that influences whether people draw away rather than move closer together and start collaborating in the sharing community. Here, we report on the main issues...... involving other participants in the hope to find appropriate ways to create trustful sharing environments that reassure potential participants rather than play into their fears....
Collaborative Approaches in Emerging Markets

DEFF Research Database (Denmark)

Søberg, Peder Veng; Han, Yang

2011-01-01

, in order to increase innovation performance. The theoretical framework is based on theories on trust, as well as institutional theory. The findings suggest that cognition-based trust as well as affect-based trust is needed for successful innovative collaboration, however, in emerging markets affect......The paper investigates innovative collaboration undertaken by newly established foreign invested R&D units in emerging markets. In particular, the paper investigates how foreign invested newly established R&D centers in emerging markets can leverage local knowledge networks, such as universities......-based trust is more important than Westerners are used to. This is due to the different institutional backgrounds, in emerging markets and developed markets respectively....
Trust as networking knowledge: precedents from Australia

NARCIS (Netherlands)

Clegg, S.R.; Porras, S.; Crawford, J.

2004-01-01

Trust, rather than being simply a resource for establishing collaborative relationships between organizations, is an essential component of their constitution. At base, trust involves interpersonal relations of a specific type. These are relations where there is sufficient probability that a person
Coordinating collaborative joint efforts with suppliers: the effects of trust transaction specific investment and information network in the Dutch flower industry

NARCIS (Netherlands)

Claro, D.P.; Oliveira Claro, de P.B.; Hagelaar, J.L.F.

2006-01-01

Purpose: It is the aim of this paper to discuss the value of trust and the effects of transaction specific investments for the relative degree of collaborative joint efforts, and also to assess the moderating effect of the information network on such joint efforts. Design/methodology/approach: The
Trust Factors Affecting Cooperation in Construction

DEFF Research Database (Denmark)

Bohnstedt, Kristian Ditlev; Haugbølle, Kim; Bejder, Erik

2013-01-01

advisor was carried out. The analysis showed that the ability to be trustful can be developed through the experience of different factors (e.g. control mechanisms, mutual respect, repeated cooperation, shared understanding and communication). Furthermore, the ability to trust other parties depends...... on knowledge of others' skillsets. Interdisciplinary collaboration through education would limit the formation of negative stereotypes and the overall trust level increases, due to more and better knowledge of other disciplines....
Social trust, interpersonal trust and self-rated health in China: a multi-level study.

Science.gov (United States)

Feng, Zhixin; Vlachantoni, Athina; Liu, Xiaoting; Jones, Kelvyn

2016-11-08

Trust is important for health at both the individual and societal level. Previous research using Western concepts of trust has shown that a high level of trust in society can positively affect individuals' health; however, it has been found that the concepts and culture of trust in China are different from those in Western countries and research on the relationship between trust and health in China is scarce. The analyses use data from the national scale China General Social Survey (CGSS) on adults aged above 18 in 2005 and 2010. Two concepts of trust ("out-group" and "in-group" trust) are used to examine the relationship between trust and self-rated health in China. Multilevel logistical models are applied, examining the trust at the individual and societal level on individuals' self-rated health. In terms of interpersonal trust, both "out-group" and "in-group" trust are positively associated with good health in 2005 and 2010. At the societal level, the relationships between the two concepts of trust and health are different. In 2005, higher "out-group" social trust (derived from trust in strangers) is positively associated with better health; however, higher "in-group" social trust (derived from trust in most people) is negatively associated with good health in 2010. The cross-level interactions show that lower educated individuals (no education or only primary level), rural residents and those on lower incomes are the most affected groups in societies with higher "out-group" social trust; whereas people with lower levels of educational attainment, a lower income, and those who think that most people can be trusted are the most affected groups in societies with higher "in-group" social trust. High levels of interpersonal trust are of benefit to health. Higher "out-group" social trust is positively associated with better health; while higher "in-group" social trust is negatively associated with good health. Individuals with different levels of educational
Trust in agile teams in distributed software development

DEFF Research Database (Denmark)

Tjørnehøj, Gitte; Fransgård, Mette; Skalkam, Signe

2012-01-01

Distributed software development (DSD) is becoming everyday practice in the software market. Difficult challenges and difficulty reaching the expected benefits are well documented. Recently agile software development has become common in DSD, even though important incompatibilities between...... that leads to team success. This article reports from a study of two agile DSD teams with very different organization and collaboration patterns. It addresses the role of trust and distrust in DSD by analyzing how the team members’ trust developed and erode through the lifetime of the two collaborations...... and how management actions influenced this. We find that some agile practice can empower teams to take over responsibility for managing their own trust building and sustaining and that management neglect of trust-building in other situations can hinder the development of beneficial balanced agile DSD...
Trusting Relationships and Emotional Epistemologies: A Foundational Leadership Issue

Science.gov (United States)

Beatty, Brenda R.; Brew, Christine R.

2004-01-01

The connections among relational trust, learning and development are implicit in transformational leadership theory. They have also been established empirically in recent studies. Leadership preparation programs often endorse the need for leaders to build effective collaborative relationships that rely on trust. Trust is an emotional phenomenon.…
Trust Drives Internet Use

DEFF Research Database (Denmark)

Ljunge, Jan Martin

This paper estimates the effect of trust on internet use by studying the general population as well as second generation immigrants in 29 European countries with ancestry in 87 nations. There is a significant positive effect of trust on internet use. The positive trust effect is not universal...
Building trust in e-banking and its effect on positive word-of-mouth advertising

Directory of Open Access Journals (Sweden)

Ali Shaemi

2014-05-01

Full Text Available Nowadays, new technologies have changed the way of serving customers in many service organizations including banking industry. The importance of websites and their exclusive characteristics in presenting various kinds of services to the bank customers has increased. This paper presents a compound model to investigate the effect of traditional and online elements on customers' trust in electronic banking and word of mouth advertisement. For this purpose, a standard questionnaire based on Likert segmentation has been used and 384 customers of Shiraz Mellat bank branches have been tested, randomly. Using structural equation modeling, the study shows that both traditional characteristics of bank and website characteristics rather have positive effects on customers’ trust in electronic banking, which increase word of mouth advertising, positively.
Incorporating Virtually Immersive Environments as a Collaborative Medium for Virtual Teaming

Directory of Open Access Journals (Sweden)

Charles J. Lesko, Jr.

2012-08-01

Full Text Available Virtually immersive environments incorporate the use of various computer modelling and simulation techniques enabling geographically dispersed virtual project teams to interact within an artificially projected three-dimensional space online. This study focused on adoption of virtually immersive technologies as a collaborative media to support virtual teaming of both graduate and undergraduate-level project management students. The data and information from this study has implications for educators using virtually immersive environments in the classroom. In this study, we specifically evaluated two key components in this paper: 1 students’ level of trust and; 2 students’ willingness to use the technology, along with their belief about the virtual environment’s ability to extend and improve knowledge sharing in their team work environment. We learned that while students did find the environment a positive add on for working collaboratively, there were students who were neither more nor less likely to use the technology for future collaborative ventures. Most of the students who were not very positive about the environment were “fence sitters” likely indicating needs related to additional training to improve communication skills. Finally, based on the full study results we have provided basic recommendations designed to support team trust building in the system along with interpersonal trust building to facilitate knowledge transfer and better strategic us of the technology.
Trust and Leadership

DEFF Research Database (Denmark)

Bordum, Anders

2005-01-01

The concept and phenomenon of trust and its relation to leadership has recently come into focus. What role does trust play? Can trust be created strategically? Questions like these are often raised. How we conceive of and conceptualize trust is not as often discussed. Among those conceptualizations...... flexibility of form for example, the idea that one with leadership tools can consciously bring forth trust. In the conclusion, the question about trust communication is addressed. In this section I argue that trust is positively value-laden, becausesincerity is a functional and pragmatic condition...
Clustering recommenders in collaborative filtering using explicit trust information

KAUST Repository

Pitsilis, Georgios

2011-01-01

In this work, we explore the benefits of combining clustering and social trust information for Recommender Systems. We demonstrate the performance advantages of traditional clustering algorithms like k-Means and we explore the use of new ones like Affinity Propagation (AP). Contrary to what has been used before, we investigate possible ways that social-oriented information like explicit trust could be exploited with AP for forming clusters of high quality. We conducted a series of evaluation tests using data from a real Recommender system Epinions.com from which we derived conclusions about the usefulness of trust information in forming clusters of Recommenders. Moreover, from our results we conclude that the potential advantages in using clustering can be enlarged by making use of the information that Social Networks can provide. © 2011 International Federation for Information Processing.
Trust, Mistrust, and Organizational Design: Understanding the Effects of Social Configurations

National Research Council Canada - National Science Library

Moonier III, James E; Baker, Spencer L; Greene, Mark L

2008-01-01

.... The formation of effective partnerships is influenced greatly by trust. Trust sets the stage for necessary factors for collaboration such as social interaction, communication, negotiation, and cooperation...
Not more, but strategic collaboration needed to conserve Borneo's orangutan

Directory of Open Access Journals (Sweden)

Courtney L. Morgans

2017-07-01

Full Text Available In conservation, Collaboration is thought to improve returns from investment and is frequently encouraged, however not all collaborations are equal and may therefore lack characteristics important for addressing collective action problems. Furthermore, partnerships that are advantageous for a collective may not necessarily be advantageous for an individual. This study investigated collaboration within the Bornean orangutan (Pongo pygmaeus conservation sector – a system with reported inefficiencies and for which there has been a renewed call for collaborative partnerships. Collaborative partnerships were conceptualised as a social network and analysed using exponential random graph modelling. The prevalence of structural attributes associated with social processes considered to be important for solving collective action problems such as trust and innovation were investigated. Qualitative surveying techniques were used to measure the perceptions of collaboration held by individual actors within the network and the impact of organizational attributes on network formation and perceptions was assessed. Collaboration was found to be occurring within the conservation network and was positively perceived at the individual organisational level. At the collective level, the current collaborative network contains some structural characteristics important for addressing the collective-action problem of orangutan conservation, particularly through innovation and knowledge sharing. However efforts to develop trust between organisations may be needed. To improve returns on investment, future collaborative partnerships must be strategically implemented with individual roles and desired overall outcomes explicitly articulated. Increased operational transparency and improved performance evaluation will be critical for achieving improved collaborative efficiency.
Managing Trust in Online Social Networks

Science.gov (United States)

Bhuiyan, Touhid; Josang, Audun; Xu, Yue

In recent years, there is a dramatic growth in number and popularity of online social networks. There are many networks available with more than 100 million registered users such as Facebook, MySpace, QZone, Windows Live Spaces etc. People may connect, discover and share by using these online social networks. The exponential growth of online communities in the area of social networks attracts the attention of the researchers about the importance of managing trust in online environment. Users of the online social networks may share their experiences and opinions within the networks about an item which may be a product or service. The user faces the problem of evaluating trust in a service or service provider before making a choice. Recommendations may be received through a chain of friends network, so the problem for the user is to be able to evaluate various types of trust opinions and recommendations. This opinion or recommendation has a great influence to choose to use or enjoy the item by the other user of the community. Collaborative filtering system is the most popular method in recommender system. The task in collaborative filtering is to predict the utility of items to a particular user based on a database of user rates from a sample or population of other users. Because of the different taste of different people, they rate differently according to their subjective taste. If two people rate a set of items similarly, they share similar tastes. In the recommender system, this information is used to recommend items that one participant likes, to other persons in the same cluster. But the collaborative filtering system performs poor when there is insufficient previous common rating available between users; commonly known as cost start problem. To overcome the cold start problem and with the dramatic growth of online social networks, trust based approach to recommendation has emerged. This approach assumes a trust network among users and makes recommendations
Trust as a Critical Concept

DEFF Research Database (Denmark)

Bordum, Anders

2004-01-01

In this articlei I will argue that trust is a fundamental and critical concept because trust is the direct or transcendental constitutive ground of most social phenomena, as well as applicable as an operational method in critical theory. There are two different but overlapping positions on trust I...... address in this article. One is the standpoint we find in business strategy, that trust is naïve to show, and control or contracts are presumed better. In the strategy game the idealistic good guys seems to lose (Arrow 1974), (Williamson 1975). The other position is the position taken by systems theory...
Don't trust trust : a dynamic approach towards controlling supplier involvement in NPD

NARCIS (Netherlands)

Smets, L.P.M.; Oorschot, van K.E.; Langerak, F.

2013-01-01

Prior literature stresses the importance for manufacturers to use formal and informal controls to coordinate collaborative new product development activities with suppliers. In doing so, the existence of trust between manufacturers and suppliers is believed to play a key role because it enables

Researching trust in Wikipedia

NARCIS (Netherlands)

Lucassen, T.; Schraagen, Johannes Martinus Cornelis

2011-01-01

As the use of collaborative online encyclopedias such as Wikipedia grows, so does the need for research on how users evaluate its credibility. In this paper we compare three experimental approaches to study trust in Wikipedia, namely think aloud, eye-tracking, and online questionnaires. The
Influencing Trust for Human-Automation Collaborative Scheduling of Multiple Unmanned Vehicles.

Science.gov (United States)

Clare, Andrew S; Cummings, Mary L; Repenning, Nelson P

2015-11-01

We examined the impact of priming on operator trust and system performance when supervising a decentralized network of heterogeneous unmanned vehicles (UVs). Advances in autonomy have enabled a future vision of single-operator control of multiple heterogeneous UVs. Real-time scheduling for multiple UVs in uncertain environments requires the computational ability of optimization algorithms combined with the judgment and adaptability of human supervisors. Because of system and environmental uncertainty, appropriate operator trust will be instrumental to maintain high system performance and prevent cognitive overload. Three groups of operators experienced different levels of trust priming prior to conducting simulated missions in an existing, multiple-UV simulation environment. Participants who play computer and video games frequently were found to have a higher propensity to overtrust automation. By priming gamers to lower their initial trust to a more appropriate level, system performance was improved by 10% as compared to gamers who were primed to have higher trust in the automation. Priming was successful at adjusting the operator's initial and dynamic trust in the automated scheduling algorithm, which had a substantial impact on system performance. These results have important implications for personnel selection and training for futuristic multi-UV systems under human supervision. Although gamers may bring valuable skills, they may also be potentially prone to automation bias. Priming during training and regular priming throughout missions may be one potential method for overcoming this propensity to overtrust automation. © 2015, Human Factors and Ergonomics Society.
A healthy dose of trust: the relationship between interpersonal trust and health

NARCIS (Netherlands)

Schneider, I.K.; Konijn, E.A.; Righetti, F.; Rusbult, C.E.

2011-01-01

The positive effects of trust are manifold. Recent research has shown that trust levels may even influence physical health. The current work explores this issue and aims to shed light on the mechanisms underlying the relationship between trust and health in a 5-wave longitudinal data set. Results
Enhancing collaborative intrusion detection networks against insider attacks using supervised intrusion sensitivity-based trust management model

DEFF Research Database (Denmark)

Li, Wenjuan; Meng, Weizhi; Kwok, Lam-For

2017-01-01

To defend against complex attacks, collaborative intrusion detection networks (CIDNs) have been developed to enhance the detection accuracy, which enable an IDS to collect information and learn experience from others. However, this kind of networks is vulnerable to malicious nodes which are utili......To defend against complex attacks, collaborative intrusion detection networks (CIDNs) have been developed to enhance the detection accuracy, which enable an IDS to collect information and learn experience from others. However, this kind of networks is vulnerable to malicious nodes which...... are utilized by insider attacks (e.g., betrayal attacks). In our previous research, we developed a notion of intrusion sensitivity and identified that it can help improve the detection of insider attacks, whereas it is still a challenge for these nodes to automatically assign the values. In this article, we...... of intrusion sensitivity based on expert knowledge. In the evaluation, we compare the performance of three different supervised classifiers in assigning sensitivity values and investigate our trust model under different attack scenarios and in a real wireless sensor network. Experimental results indicate...
The Development of Trust in Residential Environmental Education Programs

Science.gov (United States)

Ardoin, Nicole M.; DiGiano, Maria L.; O'Connor, Kathleen; Podkul, Timothy E.

2017-01-01

Trust, a relational phenomenon that is an important building block of interpersonal relationships and within society, can also be an intermediary outcome of field-based environmental education programs. Trust creates a foundation for collaboration and decision-making, which are core to many ultimate outcomes of environmental education. Yet,…
Facing the Incompleteness of Epistemic Trust: Managing Dependence in Scientific Practice

DEFF Research Database (Denmark)

Wagenknecht, Susann

2014-01-01

Based on an empirical study of a research team in natural science, the author argues that collaborating scientists do not trust each other completely. Due to the inherent incompleteness of trust, epistemic trust among scientists is not sufficient to manage epistemic dependency in research teams....... To mitigate the limitations of epistemic trust, scientists resort to specific strategies of indirect assessment such as dialoguing practices and the probing of explanatory responsiveness. Furthermore, they rely upon impersonal trust and deploy practices of hierarchical authorship....
Adequate trust avails, mistaken trust matters: on the moral responsibility of doctors as proxies for patients' trust in biobank research.

Science.gov (United States)

Johnsson, Linus; Helgesson, Gert; Hansson, Mats G; Eriksson, Stefan

2013-11-01

In Sweden, most patients are recruited into biobank research by non-researcher doctors. Patients' trust in doctors may therefore be important to their willingness to participate. We suggest a model of trust that makes sense of such transitions of trust between domains and distinguishes adequate trust from mistaken trust. The unique position of doctors implies, we argue, a Kantian imperfect duty to compensate for patients' mistaken trust. There are at least three kinds of mistaken trust, each of which requires a different set of countermeasures. First, trust is mistaken when necessary competence is lacking; the competence must be developed or the illusion dispelled. Second, trust is irrational whenever the patient is mistaken about his actual reasons for trusting. Care must therefore be taken to support the patient's reasoning and moral agency. Third, some patients inappropriately trust doctors to recommend only research that will benefit them directly. Such trust should be counteracted by nurturing a culture where patients expect to be asked occasionally to contribute to the common good. © 2012 John Wiley & Sons Ltd.
Supply chain relationships between first and second tier suppliers in South African automotive supply chains: A focus on trust

Directory of Open Access Journals (Sweden)

Aletta S. Tolmay

2015-10-01

Full Text Available Background: The automotive industry is characterised by a network of long term collaborative agreements between component suppliers and assemblers. For collaboration to be successful trust between the supply chain partners is vital. Although many variables influence the efficiency of collaborative relationships, the human behaviour issues related to culture and trust are often much more difficult to solve. Trust is singled out in this article as a contributor to value in the supply chain relationships. Increased trust leads to more confidence resulting in better collaboration. Objectives: The purpose of the study was to explore collaborative relationships between first and second tier suppliers (component manufacturers in automotive supply chains in South Africa and the role of trust in the relationship value. Method: This quantitative study had been conducted amongst members of the National Association for Automobile Component and Allied Manufacturers of South Africa (NAACAM, who are suppliers to the large automotive assemblers. The research utilised closed ended questions to obtain the perceptions of managers in automotive component manufacture regarding trust and relationship value with their best suppliers. Results: With a linear regression model it was found that there is a high degree of trust in the collaborative relationships between first and second tier suppliers of components in the automotive industry in South Africa. Conclusion: The automotive industry is one of the most successful industries in South Africa. They compete globally and apply best practices, particularly those in supply chain management. The industry is characterised by networks of collaborative relationships on different levels. These relationships seem to be successful as they are based on trust.
Trust and Distrust in E-Commerce

Directory of Open Access Journals (Sweden)

Suk-Joo Lee

2018-03-01

Full Text Available Trust is the key ingredient for sustainable transactions. In the concept of trust, the trustor trusts the trustees. In e-commerce, the trustor is the buyer and the trustees are the intermediaries and the seller. Intermediaries provide the web-based infrastructure that enables buyers and sellers to make transactions. Trust is the buyer’s judgment and comprises two distinct concepts; both trust and distrust reside in the trustor. The purpose of this study was to examine the complicated effects of trust and distrust on a buyer’s purchase intentions. Previous studies have provided theoretical frameworks illustrating co-existent trust and distrust, trust transfers from one to another, and trust in buyer-intermediary-seller relationships. Based on these frameworks, this study (i presented a holistic model that contained the judgment of buyers resulting in trust or distrust in the intermediary and the seller; (ii investigated trust and distrust transfer from the intermediary to the seller, and (iii explored the effects of various antecedents that affect trust and distrust. To validate the proposed model, we employed Partial Least Squares (PLS. A summary of key findings are as follows. First, buyer’s trust in an intermediary positively affected his or her trust in the seller, positively influencing purchase intention. In other words, we found the trust transfer from an intermediary to its seller. Second, distrust in an intermediary directly impacted on the buyer’s perceived risk, negatively influencing his or her purchase intentions. Third, structural assurance and perceived website quality of an intermediary gave a positive impact on buyer’s trust in the intermediary. The results of this study shed light on the necessity of managing both trust and distrust to facilitate sales in e-commerce.
Building collaborative relationships with distributors in the Dutch potted flower and plant industry

NARCIS (Netherlands)

Claro, D.P.; Omta, S.W.F.

2005-01-01

The objective of this paper is to discuss the impact of the information network and trust on collaborative relationships as well as the impact of the collaboration on the performance of suppliers (i.e. growers). Combining network and trust, growers can build collaborative efforts, namely joint
Social capital and trust in providers.

Science.gov (United States)

Ahern, Melissa M; Hendryx, Michael S

2003-10-01

Trust in providers has been in decline in recent decades. This study attempts to identify sources of trust in characteristics of health care systems and the wider community. The design is cross-sectional. Data are from (1) the 1996 Household Survey of the Community Tracking Study, drawn from 24 Metropolitan Statistical Areas; (2) a 1996 multi-city broadcast media marketing database including key social capital indicators; (3) Interstudy; (4) the American Hospital Association; and (5) the American Medical Association. Independent variables include individual socio-demographic variables, HMO enrollment, community-level health sector variables, and social capital. The dependent variable is self-reported trust in physicians. Data are merged from the various sources and analyzed using SUDAAN. Subjects include adults in the Household Survey who responded to the items on trust in physicians (N=17,653). Trust in physicians is independently predicted by community social capital (pSocial capital plays a role in how health care is perceived by citizens, and how health care is delivered by providers. Efforts to build trust and collaboration in a community may improve trust in physicians, health care quality, access, and preserve local health care control.
From the general to the specific: How social trust motivates relational trust.

Science.gov (United States)

Robbins, Blaine G

2016-01-01

When people form beliefs about the trustworthiness of others with respect to particular matters (i.e., when individuals trust), theory suggests that they rely on preexistent cognitive schemas regarding the general cooperativeness of individuals and organizations (i.e., social trust). In spite of prior work, the impact of social trust on relational trust-or what Russell Hardin (2002) calls trust as a three-part relation where actor A trusts actor B with reference to matter Y-is not well established. Four vignette experiments were administered to Amazon.com Mechanical Turk workers (N = 1388 and N = 1419) and to public university undergraduate students (N = 995 and N = 956) in order to investigate the relationship between social trust and relational trust. Measures of general social trust and particular social trust produced statistically equivalent effects that were positively associated with relational trust. Political trust, however, was statistically unrelated to relational trust. These results support the idea that people rely on schemas and stereotypes concerned with the general cooperativeness and helpfulness of others when forming beliefs about another person's trustworthiness with respect to a particular matter at hand. Copyright © 2015 Elsevier Inc. All rights reserved.
The Relationship between Teamwork and Organizational Trust

Directory of Open Access Journals (Sweden)

Musab Işık

2015-04-01

Full Text Available The aim of this study is to investigate the relationship between teamwork and organizational trust. In the implementation section the data from the survey of 250 workers is employed in call centers in Erzurum by using relevant statistical methods. Consequently, it is found that there is a positive and significant relationship between teamwork and organizational trust. Thus, the hypothesis of the study is supported as it was expected. Besides, it is found that there are positive and significant relationships between communication, openness to innovation, participation-trust in teamwork and organizational trust, trust in management, trust in co-workers, and trust in workplace.
Achieving Optimal Privacy in Trust-Aware Social Recommender Systems

Science.gov (United States)

Dokoohaki, Nima; Kaleli, Cihan; Polat, Huseyin; Matskin, Mihhail

Collaborative filtering (CF) recommenders are subject to numerous shortcomings such as centralized processing, vulnerability to shilling attacks, and most important of all privacy. To overcome these obstacles, researchers proposed for utilization of interpersonal trust between users, to alleviate many of these crucial shortcomings. Till now, attention has been mainly paid to strong points about trust-aware recommenders such as alleviating profile sparsity or calculation cost efficiency, while least attention has been paid on investigating the notion of privacy surrounding the disclosure of individual ratings and most importantly protection of trust computation across social networks forming the backbone of these systems. To contribute to addressing problem of privacy in trust-aware recommenders, within this paper, first we introduce a framework for enabling privacy-preserving trust-aware recommendation generation. While trust mechanism aims at elevating recommender's accuracy, to preserve privacy, accuracy of the system needs to be decreased. Since within this context, privacy and accuracy are conflicting goals we show that a Pareto set can be found as an optimal setting for both privacy-preserving and trust-enabling mechanisms. We show that this Pareto set, when used as the configuration for measuring the accuracy of base collaborative filtering engine, yields an optimized tradeoff between conflicting goals of privacy and accuracy. We prove this concept along with applicability of our framework by experimenting with accuracy and privacy factors, and we show through experiment how such optimal set can be inferred.
Collaborative Service Arrangements

DEFF Research Database (Denmark)

J. May, Peter; Winter, Søren

While much of prior research on collaboration addresses the service delivery network as a whole, we address collaborative relationships between one type of organization—municipal employment services—and a range of governmental and non-governmental partners for employment services in Denmark....... Municipalities differ in the type, degree, and character of collaboration with these partners. As others have found in prior research, we find that organizational benefits, trust, and a variety of contextual factors help shape the extent of collaboration. But, the relevance of these and problem-solving benefits...
The Relationship between Teamwork and Organizational Trust

Directory of Open Access Journals (Sweden)

Musab Isik

2016-01-01

Full Text Available The aim of this study is to investigate the relationship between teamwork and organizational trust. In the implementation section the data from the survey of 250 workers is employed in call centers in Erzurum by using relevant statistical methods. Consequently, it is found that there is a positive and significant relationship between teamwork and organizational trust. Thus, the hypothesis of the study is supported as it was expected. Besides, it is found that there are positive and significant relationships between communication, openness to innovation, participation-trust in teamwork and organizational trust, trust in management, trust in co-workers, and trust in workplace.
Trust and local knowledge production: Interorganisational collaborations in the Sønderborg region, Denmark

DEFF Research Database (Denmark)

Skytt, Christine Benna; Winther, Lars

2011-01-01

In the knowledge based economy, knowledge production has become increasingly important for the competitiveness of firms, cities and regions and as an explanatory factor of spatial economic dynamics. In an immense amount of literature in economic geography, sociology and economics it has been argued...... or an input in economic relations. The paper broaden the understanding of trust in local knowledge production by suggesting an approach to trust as an inter-personal feeling to be analysed on three different but interrelated scales depending on the socio-spatial contexts of the actors. The approach avoids...... a reification of interorganisational relations as the place for knowledge production but allows an analysis of trust to move between micro-, meso- and macro scales seeing trust as an inter-personal feeling. The conclusion is that trust in diverse socio-spatial contexts takes on different forms at different...
A Meta-Analysis of Factors Influencing the Development of Human-Robot Trust

Science.gov (United States)

2011-12-01

culture accounts for significant differences in trust ratings for robots; some collectivist cultures have higher trust ratings than individualistic ...HRI Occurs Other potential factors impacting trust in HRI are directly related to the environment in which HRI occurs. For example, the cultural ... cultures (Li et al., 2010). Our SMEs also indicated that team collaboration issues (e.g., communication, shared mental models) and tasking
Understanding Trust in Financial Services

DEFF Research Database (Denmark)

Hansen, Torben

2012-01-01

Although the financial crisis has elevated the interest for factors such as consumer financial healthiness, broad-scope trust, financial knowledge, and consumer relationship satisfaction, no existing model describes how these factors may influence consumer financial relationship trust...... healthiness, broad-scope trust, knowledge, and satisfaction positively affect narrow-scope trust in financial services. Furthermore, it is found that broad-scope trust negatively moderates the relationships between financial healthiness and narrow-scope trust and between satisfaction and narrow-scope trust....... This research extends prior research by developing a conceptual framework explaining how these constructs affect consumers' trust in their financial service provider. Based on two surveys comprising 764 pension consumers and 892 mortgage consumers, respectively, the results of this study indicate that financial...
Clustering recommenders in collaborative filtering using explicit trust information

KAUST Repository

Pitsilis, Georgios; Zhang, Xiangliang; Wang, Wei

2011-01-01

In this work, we explore the benefits of combining clustering and social trust information for Recommender Systems. We demonstrate the performance advantages of traditional clustering algorithms like k-Means and we explore the use of new ones like

Trust, Behavior, and High School Outcomes

Science.gov (United States)

Romero, Lisa S.

2015-01-01

Purpose: The purpose of this paper is to contribute to the literature on student trust and to examine the relationship between student trust, behavior, and academic outcomes in high school. It asks, first, does trust have a positive effect on high school outcomes? Second, does trust influence student behavior, exerting an indirect effect on…
New Directions for Hardware-assisted Trusted Computing Policies (Position Paper)

Science.gov (United States)

Bratus, Sergey; Locasto, Michael E.; Ramaswamy, Ashwin; Smith, Sean W.

The basic technological building blocks of the TCG architecture seem to be stabilizing. As a result, we believe that the focus of the Trusted Computing (TC) discipline must naturally shift from the design and implementation of the hardware root of trust (and the subsequent trust chain) to the higher-level application policies. Such policies must build on these primitives to express new sets of security goals. We highlight the relationship between enforcing these types of policies and debugging, since both activities establish the link between expected and actual application behavior. We argue that this new class of policies better fits developers' mental models of expected application behaviors, and we suggest a hardware design direction for enabling the efficient interpretation of such policies.
The Main Approaches to Using the Concept of Trust-Based Marketing in Trade Enterprises

Directory of Open Access Journals (Sweden)

Albina Basova

2017-12-01

Full Text Available The concept of trust and the main factors affecting it are analyzed. The essence of trust-based marketing and its tasks, the main strategies of building trust to an organization from the clients’ side are considered. The CRM system has been explored as a tool for managing customer relationships, and contemporary marketing technologies such as crowdsourcing and collaboration that develop trust are considered.
INNOVATION - THE ROLE OF TRUST

Directory of Open Access Journals (Sweden)

Kornélia Lazányi

2017-11-01

Full Text Available Innovations and constant change are inevitable parts of our everyday lives. It is not only because advanced technologies are more effective, but mostly because in the 21st century more and more realise that scarce resources – among them the safe and clean environment as such - necessitate a paradigm change and intense innovation. This revolution is easily trackable in the organisational and (supranational policies. However, innovation, and its necessary prerequisites are seldom investigated from the individuals’ point of view. It is easy to understand that inter-organisational trust is inevitable on both the consumers’ and the providers’ (innovators’ side, however, it has to be made clear that an innovative organisation has to create a trusting environment within the company, in order to foster collaboration, the generation of new ideas, creativity and finally innovation. The present paper endeavours to call attention to the notion of trust and its antecedents and consequences in relation to innovations. The aim is to provide assistance in understanding how to develop trust in each other and hence foster further innovations and development.
Emergent Trust and Work Life Relationships: How to Approach the Relational Moment of Trust

Directory of Open Access Journals (Sweden)

Tone Bergljot Eikeland

2015-10-01

Full Text Available How do we trust? What does the basic mechanism of trust look like? These questions define the starting point for a comparison of the classic ideas of how trust works by Mayer et al. (1995, Möllering’s (2006 re-adaption of Giddens’, Simmel’s, and James’ classic ideas of trust, and a phenomenological approach focusing on “emergent trust.” Introducing the concept of emergent trust, the idea is to suggest a phenomenological approach to studies of trust in work-life relationships in professional organizations, as an alternative to trust as a cognitive attitude, where trust becomes a stable, individual possession. The term “emergent” demonstrates a trust that emerges in meetings between persons, it has an immediate, unconditional quality, and shows itself in situations of life where there is a potential for trust to appear. Trust’s basic relationality makes the person morally responsible for the other. Trust appears between persons, as an event, constituting risk and uncertainty as a natural and positive part of our lives. Still, in larger social settings, the responsibility of trust also disperses on to the work itself, and our wider social networks.
SERVANT LEADERSHIP AND ORGANIZATIONAL TRUST: THE MEDIATING EFFECT OF THE LEADER TRUST AND ORGANIZATIONAL COMMUNICATION

Directory of Open Access Journals (Sweden)

Morad Rezaei

2012-01-01

Full Text Available The purpose of this paper aims to clarify the relationship between servant leadership and organizational trust, and tries to demonstrate the mediator role of leader trust and organizational communication in this relationship. The study sample included 258 employees of Guilan province Tax Administration and for sampling we used cluster method. Previous studies have also focused on the positive impact of servant leadership in organizational trust and in this article the results show that there is a significant relationship between servant leadership, organizational trust, leader trust and organizational communication.
Understanding the positive effect of financial compensation on trust after norm violations: Evidence from fMRI in favor of forgiveness.

Science.gov (United States)

Haesevoets, Tessa; De Cremer, David; Van Hiel, Alain; Van Overwalle, Frank

2018-05-01

Norm violations are ubiquitous in organizations and often result in tangible harm and a loss of trust. One possible response to enhance trust involves the provision of financial compensation. Unfortunately, little is known about the processes that underlie the effect of such a tangible response to increase trust. We employed techniques in cognitive neuroscience (functional magnetic resonance imaging) to examine these processes. Participants placed in the scanner played the role of recipient in a series of dictator games with different allocators who (unknown to them) were preprogrammed. An unequal division of resources was used as a norm violation that resulted in a financial loss. Afterward the inflicted harm was restored through equal financial compensation. Our neuroimaging data indicate that financial compensation activates forgiveness-related brain areas and that this activation mediates the positive effect of financial compensation on trust. We discuss the theoretical and managerial implications of using tangible responses to increase trust in organizational settings. (PsycINFO Database Record (c) 2018 APA, all rights reserved).
Effects of Community-Based Collaborative Group Characteristics on Social Capital

Science.gov (United States)

Wagner, Cheryl L.; Fernandez-Gimenez, Maria E.

2009-10-01

Recent research suggests that community-based collaboration may build social capital—defined as trust, norms of reciprocity, and networks. Social capital may improve a group’s ability to collaborate, manage risk, innovate, and adapt to change. We used mail surveys of group participants and key informant interviews to assess whether the following collaborative group characteristics affected social capital built within 10 collaborative groups in northwest Colorado: perceived success, conflict, activeness, stakeholder diversity, previous collaboration experience, similar values and beliefs, group size, group age, and initial social capital. Perceived success and initial levels of social capital were the strongest predictors of current levels of and changes in social capital over time. Collaboration experience negatively influenced current levels of trust. Our results suggest that collaborative groups may need to consider the outcomes of collaborative interactions in order to build social capital.
Computational substrates of social value in interpersonal collaboration.

Science.gov (United States)

Fareri, Dominic S; Chang, Luke J; Delgado, Mauricio R

2015-05-27

Decisions to engage in collaborative interactions require enduring considerable risk, yet provide the foundation for building and maintaining relationships. Here, we investigate the mechanisms underlying this process and test a computational model of social value to predict collaborative decision making. Twenty-six participants played an iterated trust game and chose to invest more frequently with their friends compared with a confederate or computer despite equal reinforcement rates. This behavior was predicted by our model, which posits that people receive a social value reward signal from reciprocation of collaborative decisions conditional on the closeness of the relationship. This social value signal was associated with increased activity in the ventral striatum and medial prefrontal cortex, which significantly predicted the reward parameters from the social value model. Therefore, we demonstrate that the computation of social value drives collaborative behavior in repeated interactions and provide a mechanistic account of reward circuit function instantiating this process. Copyright © 2015 the authors 0270-6474/15/358170-11$15.00/0.
Trustful societies, trustful individuals, and health: An analysis of self-rated health and social trust using the World Value Survey.

Science.gov (United States)

Jen, Min Hua; Sund, Erik R; Johnston, Ron; Jones, Kelvyn

2010-09-01

This study analyses the relationships between self-rated health and both individual and mean national social trust, focusing on a variant of Wilkinson's hypothesis that individuals will be less healthy the greater the lack of social cohesion in a country. It employs multilevel modelling on World Values Survey data across 69 countries with a total sample of 160,436 individuals. The results show that self-rated health are positively linked to social trust at both country and individual levels after controlling for individual socio-demographic and income variables plus individual social trust; increased trust is associated with better health. Moreover, this analysis of social trust gives some insight into distinctive results for the former Soviet Bloc countries, which have high reported levels of poor health, alongside the Scandinavian countries which have high levels of trust and better health situations. Our results support and extend the Wilkinson hypothesis that the level of trust, an indicator of social cohesion, is predictive of individuals' health. Copyright 2010 Elsevier Ltd. All rights reserved.
Collaborative, Trust-Based Security Mechanisms for a National Utility Intranet

National Research Council Canada - National Science Library

Coates, Gregory M

2007-01-01

.... It also demonstrates how operational signatures can be defined to enact organizationally-unique standard operating procedures for zero failure in environments with varying levels of uncertainty and trust...
Communication skills to develop trusting relationships on global virtual engineering capstone teams

Science.gov (United States)

Zaugg, Holt; Davies, Randall S.

2013-05-01

As universities seek to provide cost-effective, cross-cultural experiences using global virtual (GV) teams, the 'soft' communication skills typical of all teams, increases in importance for GV teams. Students need to be taught how to navigate through cultural issues and virtual tool issues to build strong trusting relationships with distant team members. Weekly team meetings provide an excellent opportunity to observe key team interactions that facilitate relationship and trust-building among team members. This study observed the weekly team meetings of engineering students attending two US universities and one Asian university as they collaborated as a single GV capstone GV team. In addition local team members were interviewed individually and collectively throughout the project to determine strategies that facilitated team relations and trust. Findings indicate the importance of student choice of virtual communication tools, the refining of communication practices, and specific actions to build trusting relationships. As student developed these attributes, collaboration and success was experienced on this GV team.
Social Trust and Value Similarity: the Relationship between Social Trust and Human Values in Europe

Directory of Open Access Journals (Sweden)

Mai Beilmann

2015-12-01

Full Text Available The purpose of the current paper is to test whether value similarity may foster social trust in society and whether people have higher levels of social trust when they emphasise the same values that prevail in their country. The relationship between social trust and human values was examined in a sample of 51,308 people across 29 European countries using data from the European Social Survey round 6. Results suggest that value similarity is more important in generating individual level social trust in countries where the overall levels of social trust are higher. There is a stronger positive relationship between value similarity and social trust in Scandinavian countries, which have high social trust levels, while in countries with a low level of social trust, congruity of the personal value structure with the country level value structure tends to decrease the individuals trustfulness
Trust matters: A narrative literature review of the role of trust in health care systems in sub-Saharan Africa.

Science.gov (United States)

Østergaard, Lise Rosendal

2015-10-01

This article makes a contribution to the debate about health service utilisation and the role of trust in fostering demand for health services in sub-Saharan Africa. It is framed as a narrative literature review based on a thematic analysis of nine empirical, qualitative studies. For the purposes of this article trust is defined as a voluntary course of action, which involves the optimistic expectation that the trustee will do no harm to the trustor and is increasingly perceived as an important influence on health system functioning. The article looks at trust issues in interpersonal, intergroup and institutional situations. The findings of the review point to four elements that are important for trust to develop in health sector relationships: the sensitive use of discretionary power by health workers, perceived empathy by patients of the health workers, the quality of medical care and workplace collegiality. When trust works in health sector encounters, it reduces the social complexity and inherent uneven distribution of power between clients and providers. The article concludes that understanding and supporting trust processes between patients and providers, as well as between co-workers and managers, will improve health sector collaboration and stimulate demand for health care services.
Trust in technology a socio-technical perspective

CERN Document Server

Clarke, Karen; Rouncefield, Mark

2006-01-01

Encapsulates work done in the DIRC project (Interdisciplinary Research Collaboration in Dependability), bringing together a range of disciplinary approaches - computer science, sociology and software engineering - to produce a socio-technical systems perspective on the issues surrounding trust in technology in complex settings.
Does Ideological Education in China Suppress Trust in Religion and Foster Trust in Government?

Directory of Open Access Journals (Sweden)

Ying Xie

2017-05-01

Full Text Available A major goal of ideological education in China is to promote loyalty to the party-state and to instill atheism among the people. How effective is this ideological education? This article examines the relationship between education and trust in government and trust in religion using data from the 2010 Chinese General Social Survey. We find that education is negatively associated with trust in government, while positively related to trust in religion. Our findings suggest that policies aimed at displacing religion in favor of the Communist ideology have largely failed to shape the public mindset; rather, the more educated, the more people tend to trust religion instead of the government.
Obtaining informedness in collaborative networks through automated information provisioning

DEFF Research Database (Denmark)

Thimm, Heiko; Rasmussen, Karsten Boye

2013-01-01

Successful collaboration in business networks calls for well-informed network participants. Members who know about the many aspects of the network are an effective vehicle to successfully resolve conflicts, build a prospering collaboration climate and promote trust within the network. The importa......Successful collaboration in business networks calls for well-informed network participants. Members who know about the many aspects of the network are an effective vehicle to successfully resolve conflicts, build a prospering collaboration climate and promote trust within the network...... provisioning service. This article presents a corresponding modelling framework and a rule-based approach for the active system capabilities required. Details of a prototype implementation building on concepts of the research area of active databases are also reported....
Analyzing Trust Perceptions in System Implementations

DEFF Research Database (Denmark)

Schlichter, Bjarne Rerup; Rose, Jeremy

2009-01-01

' perceptions of trust relations influence future actions, and in this way have both negative and positive consequences. We also conclude that Giddens' theories of trust provide a promising insight into the dynamic aspects of trust relations in implementation projects, which go further than trust theories...... a framework based on Giddens´ theory of modernity. The framework theorizes dynamic elements of the evolution of trust, not previously investigated in this context. The data collection involves 4 actors interviewed twice in 2006 and 2007; and the data analysis strategy is content analysis using Nvivo software...
Familiarity Vs Trust: A Comparative Study of Domain Scientists' Trust in Visual Analytics and Conventional Analysis Methods.

Science.gov (United States)

Dasgupta, Aritra; Lee, Joon-Yong; Wilson, Ryan; Lafrance, Robert A; Cramer, Nick; Cook, Kristin; Payne, Samuel

2017-01-01

Combining interactive visualization with automated analytical methods like statistics and data mining facilitates data-driven discovery. These visual analytic methods are beginning to be instantiated within mixed-initiative systems, where humans and machines collaboratively influence evidence-gathering and decision-making. But an open research question is that, when domain experts analyze their data, can they completely trust the outputs and operations on the machine-side? Visualization potentially leads to a transparent analysis process, but do domain experts always trust what they see? To address these questions, we present results from the design and evaluation of a mixed-initiative, visual analytics system for biologists, focusing on analyzing the relationships between familiarity of an analysis medium and domain experts' trust. We propose a trust-augmented design of the visual analytics system, that explicitly takes into account domain-specific tasks, conventions, and preferences. For evaluating the system, we present the results of a controlled user study with 34 biologists where we compare the variation of the level of trust across conventional and visual analytic mediums and explore the influence of familiarity and task complexity on trust. We find that despite being unfamiliar with a visual analytic medium, scientists seem to have an average level of trust that is comparable with the same in conventional analysis medium. In fact, for complex sense-making tasks, we find that the visual analytic system is able to inspire greater trust than other mediums. We summarize the implications of our findings with directions for future research on trustworthiness of visual analytic systems.
Trust as a Virtue in Education

Science.gov (United States)

D'Olimpio, Laura

2018-01-01

As social and political beings, we are able to flourish only if we collaborate with others. Trust, understood as a virtue, incorporates appropriate rational emotional dispositions such as compassion as well as action that is contextual, situated in a time and place. We judge responses as appropriate and characters as trustworthy or untrustworthy…

Trust and Society: Suggestions for Further Development of Niklas Luhmann's Theory of Trust.

Science.gov (United States)

Morgner, Christian

2018-05-01

This paper addresses an apparent gap in the work of Niklas Luhmann. While the issue of trust continues to receive widespread attention in the social sciences, Luhmann's interest in this topic declined following the development of his systems theory. It is argued that this decline does not reflect any diminished relevance of trust for systems theory, but rather that the architectural remodeling of theory cannot easily be applied to the issue of trust. Here, the issue of trust is reconceptualized as a connection medium. This entails a reconstruction of Luhmann's early theory of trust, especially with regard to function and social positioning. In this context, trust can in turn be linked to the concept of medium in Luhmann's late work. As a connection medium, trust mediates between the different levels of sociality-interaction, organization, and society. These theoretical considerations are employed to develop a more applied framework for empirical research, with a brief case study from southern Italy. From this perspective, the idea of trust as society's glue is seen to be overly simplistic. The common ethical understanding that more trust leads to a better society is also questioned on the grounds that social cooperation can also lead to social sclerosis. Finally, risk and trust are shown to accommodate the formation of different cultures of trust. The paper shows how Luhmann's updated version of trust can inspire current research and enhance our understanding of how trust operates in contemporary society. © 2018 Canadian Sociological Association/La Société canadienne de sociologie.
Trust and automation: the influence of automation malfunctions and system feedback on operator trust

International Nuclear Information System (INIS)

Strand, Stine

2001-10-01

Level of operator trust in an automatic system, which is not in accordance with the reliability of the system, might impose serious threats concerning issues of safety, productivity and the well being of the operator. Operator trust is therefore regarded as an important variable in man-machine interaction. The focus of this study was the influence of automatic malfunctions and amount of feedback provided by the automatic system on level of operator trust. The study was conducted in conjunction with the Human Centred Automation 2000-experiment. Two questionnaires attempting to measure operator trust were developed, designed to reflect the dimensions of predictability, dependability and faith. Analysis of the questionnaires demonstrated that they were reliable tools for measurement of operator trust. Factor analysis did not completely confirm the theoretical dimensions of trust, but indicated partial support. Operator trust correlated negatively with workload across situations, and positively with performance in complex situations. The results of the hypotheses tests demonstrated that operator trust gradually decreased after introduction of malfunctions. The effect of different malfunctions was however the opposite of what was expected, with obvious malfunctions reducing trust more than more camouflaged and safety critical malfunctions. Trust in the automatic system in general was lower than trust in specific malfunctioning components. Different interfaces providing different amount of feedback to the operator did not significantly influence level of operator trust. (Author)
Trust, Welfare States and Income Equality

DEFF Research Database (Denmark)

Bergh, Andreas; Bjørnskov, Christian

2014-01-01

The cross-country correlation between social trust and income equality is well documented, but few studies examine the direction of causality. We show theoretically that by facilitating cooperation, trust may lead to more equal outcomes, while the feedback from inequality to trust is ambiguous....... Using a structural equation model estimated on a large country sample, we find that trust has a positive effect on both market and net income equality. Larger welfare states lead to higher net equality but neither net income equality nor welfare state size seems to have a causal effect on trust. We...
Trust Trust Me (The Additivity)

OpenAIRE

Mano , Ken; Sakurada , Hideki; Tsukada , Yasuyuki

2017-01-01

Part 4: Trust Metrics; International audience; We present a mathematical formulation of a trust metric using a quality and quantity pair. Under a certain assumption, we regard trust as an additive value and define the soundness of a trust computation as not to exceed the total sum. Moreover, we point out the importance of not only soundness of each computed trust but also the stability of the trust computation procedure against changes in trust value assignment. In this setting, we define tru...
Trust Management Considerations For the Cooperative Infrastructure Defense Framework: Trust Relationships, Evidence, and Decisions

Energy Technology Data Exchange (ETDEWEB)

Maiden, Wendy M.

2009-12-01

Cooperative Infrastructure Defense (CID) is a hierarchical, agent-based, adaptive, cyber-security framework designed to collaboratively protect multiple enclaves or organizations participating in a complex infrastructure. CID employs a swarm of lightweight, mobile agents called Sensors designed to roam hosts throughout a security enclave to find indications of anomalies and report them to host-based Sentinels. The Sensors’ findings become pieces of a larger puzzle, which the Sentinel puts together to determine the problem and respond per policy as given by the enclave-level Sergeant agent. Horizontally across multiple enclaves and vertically within each enclave, authentication and access control technologies are necessary but insufficient authorization mechanisms to ensure that CID agents continue to fulfill their roles in a trustworthy manner. Trust management fills the gap, providing mechanisms to detect malicious agents and offering more robust mechanisms for authorization. This paper identifies the trust relationships throughout the CID hierarchy, the types of trust evidence that could be gathered, and the actions that the CID system could take if an entity is determined to be untrustworthy.
Interprofessional simulation-based education program: a promising approach for changing stereotypes and improving attitudes toward nurse-physician collaboration.

Science.gov (United States)

Liaw, Sok Ying; Siau, Chiang; Zhou, Wen Tao; Lau, Tang Ching

2014-11-01

An effective working relationship between physicians and nurses is enhanced by fostering positive perceptions and collaborative attitudes between the two professions. This brief paper examines the effect of an interprofessional simulation-based communication education program in enhancing medical and nursing students' perceptions of each other's profession and their attitudes toward nurse-physician collaboration. Pretest-Posttest design was conducted on 96 medical and nursing students who demonstrated the existence of professional stereotypes in the baseline data. This study showed that by promoting open communication, shared information and decision-making, mutual respect, and trust during the interprofessional simulation training, a positive transformation on the stereotypes and attitudes toward nurse-physician collaboration can be achieved. Copyright © 2014 Elsevier Inc. All rights reserved.
Improved spring model-based collaborative indoor visible light positioning

Science.gov (United States)

Luo, Zhijie; Zhang, WeiNan; Zhou, GuoFu

2016-06-01

Gaining accuracy with indoor positioning of individuals is important as many location-based services rely on the user's current position to provide them with useful services. Many researchers have studied indoor positioning techniques based on WiFi and Bluetooth. However, they have disadvantages such as low accuracy or high cost. In this paper, we propose an indoor positioning system in which visible light radiated from light-emitting diodes is used to locate the position of receivers. Compared with existing methods using light-emitting diode light, we present a high-precision and simple implementation collaborative indoor visible light positioning system based on an improved spring model. We first estimate coordinate position information using the visible light positioning system, and then use the spring model to correct positioning errors. The system can be employed easily because it does not require additional sensors and the occlusion problem of visible light would be alleviated. We also describe simulation experiments, which confirm the feasibility of our proposed method.
Let’s have a meeting: How hospitals use scheduled meetings to support cross-boundary collaboration

DEFF Research Database (Denmark)

Prætorius, Thim; Hasle, Peter; Nielsen, Anders Paarup

2018-01-01

of meetings, we add to previous research studying when meetings are used (e.g., task and input uncertainty). In particular, we focus on meetings’ role for achieving collaboration across occupational and departmental boundaries and for developing the collaboration skills component of organizational social...... and help those involved to solve concrete care tasks. Meetings are often inter-disciplinary, thereby having the potential to develop relations, common goals and trust (organizational social capital components) across occupational and departmental boundaries. For hospital managers, our findings...... are important because they can use meetings to respond to the pressing need for more and better intra-organizational health care collaboration. Using meetings sensibly also allows hospitals to benefit from the positive outcomes of collaboration and social capital (e.g., knowledge sharing, performance...
Decentralized Social Filtering based on Trust

OpenAIRE

Olsson, Tomas

1998-01-01

This paper describes a decentralised approach to social filtering based on trust between agents in a multiagent system. The social filtering in the proposed approach is built on the interactions between collaborative software agents performing content-based filtering. This means that it uses a mixture of content-based and social filtering and thereby, it takes advantage of both methods.
The Effects of Perceived Value, Website Trust and Hotel Trust on Online Hotel Booking Intention

Directory of Open Access Journals (Sweden)

Seo Yeon Kim

2017-12-01

Full Text Available With the rapid development of information technology in hotel booking context, it is no doubt that many hotels consequently enhance the needs of integrating information technologies into their overall business operations. In this study, we developed a research model which consists of perceived value, trust toward a third party online booking site, and trust toward hotels, and tested it by using partial least square techniques. Survey data were collected from 307 individuals who have prior experiences on making a reservation using third-party online booking sites. Based upon our findings, we found that the perceived value, which was affected by both price and quality, was positively related to individuals’ intention to book. We also found that both trust toward third-party online booking sites and trust toward hotels, which was influenced by online review, have positive impacts on individuals’ intention to book. The implications of these findings for both research and practice are discussed.
An intervention to increase patients' trust in their physicians. Stanford Trust Study Physician Group.

Science.gov (United States)

Thom, D H; Bloch, D A; Segal, E S

1999-02-01

To investigate the effect of a one-day workshop in which physicians were taught trust-building behaviors on their patients' levels of trust and on outcomes of care. In 1994, the study recruited 20 community-based family physicians and enrolled 412 consecutive adult patients from those physicians' practices. Ten of the physicians (the intervention group) were randomly assigned to receive a one-day training course in building and maintaining patients' trust. Outcomes were patients' trust in their physicians, patients' and physicians' satisfaction with the office visit, continuity in the patient-physician relationship, patients' adherence to their treatment plans, and the numbers of diagnostic tests and referrals. Physicians and patients in the intervention and control groups were similar in demographic and other data. There was no significant difference in any outcome. Although their overall ratings were not statistically significantly different, the patients of physicians in the intervention group reported more positive physician behaviors than did the patients of physicians in the control group. The trust-building workshop had no measurable effect on patients' trust or on outcomes hypothesized to be related to trust.
The Value of Trust to Nursing.

Science.gov (United States)

Rutherford, Marcella M

2014-01-01

Trust, one of nursing's intangible assets, impacts nurses' ability to form meaningful relationships with patients and this connection positively impacts health outcomes. Linking trust to the fabric of nursing and investing in its measurement will become essential to nursing's valuation and the resulting investment in nursing. Trust, as nursing's core value, should be fostered by nurse educators as they prepare the next generation of nurses. Nurse administrators should connect the trust a patient has for his or her nurse and patient cooperation and honest transparent communication between providers and the patient. Banking trust as a valuable nursing asset will substantiate nursing's marketing and support its worth. Nursing's trustworthiness is an intangible asset that warrants protection, as trust once lost is hard to recapture.
Securing Resources in Collaborative Environments: A Peer-to-peerApproach

Energy Technology Data Exchange (ETDEWEB)

Berket, Karlo; Essiari, Abdelilah; Thompson, Mary R.

2005-09-19

We have developed a security model that facilitates control of resources by autonomous peers who act on behalf of collaborating users. This model allows a gradual build-up of trust. It enables secure interactions among users that do not necessarily know each other and allows them to build trust over the course of their collaboration. This paper describes various aspects of our security model and describes an architecture that implements this model to provide security in pure peer-to-peer environments.
Discursive Construction of Social Presence and Identity Positions in an International Bilingual Collaboration

Science.gov (United States)

Walker, Ute

2017-01-01

This article examines the discursive construction of social presence and identity in a bilingual collaboration between tertiary distance learners of German in New Zealand and Academic English students in Germany. Drawing on positioning theory, this small-scale study investigated the collaborative practices of a group of students, whose synchronous…
Trust Building Recruitment Strategies for Researchers Conducting Studies in African American (AA) Churches: Lessons Learned.

Science.gov (United States)

Bonner, Gloria; Williams, Sharon; Wilkie, Diana; Hart, Alysha; Burnett, Glenda; Peacock, Geraldine

2017-12-01

An initial and vital important step in recruiting participants for church-based hospice and palliative care research is the establishment of trust and credibility within the church community. Mistrust of medical research is an extremely important barrier hindering recruitment in African American (AA) communities. A church-based EOL dementia education project is currently being conducted at four large urban AA churches. Church leaders voiced mistrust concerns of previous researchers who conducted investigations in their faith-based institutions. We explored strategies to ameliorate the mistrust concerns. Specific aim: To identify trust-rebuilding elements for researchers following others who violated trust of AA church leaders. Face-to-face, in-depth interviews were conducted from a convenient sample of four established AA church leaders. Interviews were held in the informants' churches to promote candor and comfort in revealing sensitive information about trust /mistrust. Content analysis framework was used to analyze the data. Elements identified from the analysis were then used to create themes. Multidimensional overarching themes emerged from the analysis included: Experience with researchers (positive and extremely negative), violation of trust and trust building strategies. Findings suggest that researchers who wish to conduct successful studies in the AA religious institutions must implement trust rebuilding strategies that include mutual respect, collaboration and partnership building. If general moral practices continue to be violated, threat to future hospice and palliative care research within the institutions may prevail. Thus, potential benefits are thwarted for the church members, AA community, and advancement of EOL care scholarship.
Do Group Decision Rules Affect Trust? A Laboratory Experiment on Group Decision Rules and Trust

DEFF Research Database (Denmark)

Nielsen, Julie Hassing

2016-01-01

Enhanced participation has been prescribed as the way forward for improving democratic decision making while generating positive attributes like trust. Yet we do not know the extent to which rules affect the outcome of decision making. This article investigates how different group decision rules......-hierarchical decision-making procedures enhance trust vis-à-vis other more hierarchical decision-making procedures....... affect group trust by testing three ideal types of decision rules (i.e., a Unilateral rule, a Representative rule and a 'Non-rule') in a laboratory experiment. The article shows significant differences between the three decision rules on trust after deliberation. Interestingly, however, it finds...
Education and Social Trust

DEFF Research Database (Denmark)

Oskarsson, Sven; Dinesen, Peter Thisted; Dawes, Christopher

2017-01-01

One of the clearest results in previous studies on social trust is the robust positive relationship with educational attainment. The most common interpretation is that education has a causal effect on social trust. The theoretical argument and empirical results in this article suggest a different...... interpretation. We argue that common preadult factors such as cognitive abilities and personality traits rooted in genes and early-life family environment may confound the relationship between educational attainment and social trust. We provide new evidence on this question by utilizing the quasi......-experiment of twinning. By looking at the relationship between education and social trust within monozygotic (MZ) twin pairs, we are able to avoid potential confounders rooted in genetic factors and common environmental influences because the monozygotic twins share both. The results suggest that when controlling...
Mindsets, Culture and Danish-Ghanaian Interfirm Collaborations

DEFF Research Database (Denmark)

Kuada, John Ernest

2016-01-01

reinforce the understanding from previous studies that cross-border interfirm collaborations depend on culturally-induced mental models of collaborating partners in as far as they inform individuals’ expectations, commitment and trust in the relationships in which they are involved. These mental models......This chapter examines cultural considerations in the management of collaborative relations between firms from developed and developing countries. It draws on the results of a series of investigations conducted about Danish and Ghanaian interfirm collaborations between 2000 and 2008. The discussions...
The Role of Trust and Interaction in Global Positioning System Related Accidents

Science.gov (United States)

Johnson, Chris W.; Shea, Christine; Holloway, C. Michael

2008-01-01

The Global Positioning System (GPS) uses a network of satellites to calculate the position of a receiver over time. This technology has revolutionized a wide range of safety-critical industries and leisure applications. These systems provide diverse benefits; supplementing the users existing navigation skills and reducing the uncertainty that often characterizes many route planning tasks. GPS applications can also help to reduce workload by automating tasks that would otherwise require finite cognitive and perceptual resources. However, the operation of these systems has been identified as a contributory factor in a range of recent accidents. Users often come to rely on GPS applications and, therefore, fail to notice when they develop faults or when errors occur in the other systems that use the data from these systems. Further accidents can stem from the over confidence that arises when users assume automated warnings will be issued when they stray from an intended route. Unless greater attention is paid to the role of trust and interaction in GPS applications then there is a danger that we will see an increasing number of these failures as positioning technologies become integral in the functioning of increasing numbers of applications.
Continuous Improvement and Collaborative Improvement: Similarities and Differences

DEFF Research Database (Denmark)

Middel, Rick; Boer, Harry; Fisscher, Olaf

2006-01-01

the similarities and differences between key components of continuous and collaborative improvement by assessing what is specific for continuous improvement, what for collaborative improvement, and where the two areas of application meet and overlap. The main conclusions are that there are many more similarities...... between continuous and collaborative improvement. The main differences relate to the role of hierarchy/market, trust, power and commitment to collaboration, all of which are related to differences between the settings in which continuous and collaborative improvement unfold....

The Impact of Consumer Knowledge Bias on Narrow-Scope Trust, Broad-Scope Trust, and Relationship Satisfaction

DEFF Research Database (Denmark)

Hansen, Torben; Grønholdt, Lars; Josiassen, Alexander

2016-01-01

This study investigates how consumer knowledge bias - defined as knowledge over/underconfidence (O/U) - influences two types of trust (broad-scope trust and narrow-scope trust) and consumer relationship satisfaction. Based on a survey comprising 756 mutual fund investors, the contribution...... of this study to the marketing literature is twofold. First, taking a marketing relationship approach this study suggests and demonstrates that knowledge O/U positively influences relationship satisfaction and narrow-scope trust such that the more knowledge O/U a customer becomes, the higher/lower the level...... is low compared to high. Notably, the study findings strongly suggest that marketing managers should carry out their relationship satisfaction and trust improvement efforts relative to the combination of customers‟ subjective and objective knowledge....
ENHANCING BRAND EXPERIENCE ALONG WITH EMOTIONAL ATTACHMENT TOWARDS TRUST AND BRAND LOYALTY

Directory of Open Access Journals (Sweden)

Elia Ardyan

2016-03-01

Full Text Available Research on Samsung’s smartphone consumers in Surakarta, have aimed to (1 Test the influence of brand experience on brand trust; (2 Test brand beliefs on brand loyalty; (3 Test on emotional attachment brand experience; (4 Test emotional attachment on brand trust; (5 Test brand experience on brand loyalty. The sample of this research was obtained from 100 respondents who have purchased a Samsung smartphone with the number of the purchase more than once. Methods of analysis used in this study are Structural Equation Modelling. The results of this research indicate that: (1 Brand experience influenced brand trust positively and significantly; (2 The trust against a brand loyalty affect brand positively and significantly; (3 Brand experience have positive and significant effect on emotional attachment; (4 Emotional attachment affects brand trust positively and significantly; (5 Brand trust have the influence of brand loyalty positively but not significant.
Security in Distributed Collaborative Environments: Limitations and Solutions

Science.gov (United States)

Saadi, Rachid; Pierson, Jean-Marc; Brunie, Lionel

The main goal of establishing collaboration between heterogeneous environment is to create such as Pervasive context which provide nomadic users with ubiquitous access to digital information and surrounding resources. However, the constraints of mobility and heterogeneity arise a number of crucial issues related to security, especially authentication access control and privacy. First of all, in this chapter we explore the trust paradigm, specially the transitive capability to enable a trust peer to peer collaboration. In this manner, when each organization sets its own security policy to recognize (authenticate) users members of a trusted community and provide them a local access (access control), the trust transitivity between peers will allows users to gain a broad, larger and controlled access inside the pervasive environment. Next, we study the problem of user's privacy. In fact in pervasive and ubiquitous environments, nomadic users gather and exchange certificates or credential which providing them rights to access by transitivity unknown and trusted environments. These signed documents embeds increasing number of attribute that require to be filtered according to such contextual situation. In this chapter, we propose a new morph signature enabling each certificate owner to preserve his privacy by discloses or blinds some sensitive attributes according to faced situation.
Trusting the state, trusting each other?

DEFF Research Database (Denmark)

Sønderskov, Kim Mannemar; Dinesen, Peter Thisted

2016-01-01

Trust in state institutions is a prominent explanation of social trust. However, previous—mainly cross-sectional—analyses provide limited causal evidence regarding the relationship between institutional trust and social trust and it is thus essentially unknown whether an observed relationship...... reflects reverse causality (social trust forming institutional trust), or both forms of trust reflecting deep-seated dispositions (common confounding). Against the backdrop of the shortcomings of previous cross-sectional analyses, this paper utilizes two Danish panel surveys containing measures of both...... types of trust for the same individuals surveyed at multiple points in time over a long time-span (up to 18 years) to address the potentially reverse and/or spurious relationship. Using individual fixed effects and cross-lagged panel models, the results provide strong evidence of trust in state...
Economic and Other Determinants of Political Trust

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William R. DiPietro

2016-01-01

Full Text Available Political trust is important for the effective functioning of government. This paper uses cross country regression analysis to see whether three different measures of economic performance matter for political trust. The results lend support to the hypothesis that political trust is influenced by economic growth, the standard of living, and the appropriate use of government spending. In addition, the paper considers two institutional variables, perceived independence of the judiciary and the degree of democracy to assess their effect on political trust. It finds that perceived judicial independence has a positive effect on political trust, but democracy has a negative effect.
Extending trust to immigrants: Generalized trust, cross-group friendship and anti-immigrant sentiments in 21 European societies.

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Meta van der Linden

Full Text Available The aim of this study is twofold. First, we expand on the literature by testing whether generalized trust is negatively related to anti-immigrant sentiments in Europe. Second, we examine to what extent the relation between generalized trust and anti-immigrant sentiments is dependent upon cross-group friendships. We apply multilevel linear regression modeling to representative survey data enriched with levels of ethnic diversity covering 21 European countries. Results show that both generalized trust and cross-group friendship are negatively related to anti-immigrant sentiments. However, there is a negligible positive relation between generalized trust and cross-group friendship (r = .10, and we can clearly observe that they operate independently from one another. Hence, trusting actors are not more likely to form more cross-group friendships, and cross-group friendship do not lead to the development of more generalized trust. Instead, the findings show that generalized trust leads immigrants too to be included in the radius of trusted others and, as a consequence, the benign effects of generalized trust apply to them as well. We conclude that the strength of generalized trust is a form of generalization, beyond the confines of individual variations in intergroup experiences.
Collaboration in experiential therapy.

Science.gov (United States)

Berdondini, Lucia; Elliott, Robert; Shearer, Joan

2012-02-01

We offer a view of the nature and role of client-therapist collaboration in experiential psychotherapy, focusing on Gestalt and emotion-focused therapy (EFT). We distinguish between the necessary condition of mutual trust (the emotional bond between client and therapist) and effective collaboration (regarding the goals and tasks of therapy). Using a case study of experiential therapy for social anxiety, we illustrate how the development of collaboration can be both complex and pivotal for therapeutic success, and how it can involve client and therapist encountering one another through taking risks by openly and nonjudgementally disclosing difficult experiences in order to enrich and advance the work. © 2012 Wiley Periodicals, Inc.
Power decreases trust in social exchange.

Science.gov (United States)

Schilke, Oliver; Reimann, Martin; Cook, Karen S

2015-10-20

How does lacking vs. possessing power in a social exchange affect people's trust in their exchange partner? An answer to this question has broad implications for a number of exchange settings in which dependence plays an important role. Here, we report on a series of experiments in which we manipulated participants' power position in terms of structural dependence and observed their trust perceptions and behaviors. Over a variety of different experimental paradigms and measures, we find that more powerful actors place less trust in others than less powerful actors do. Our results contradict predictions by rational actor models, which assume that low-power individuals are able to anticipate that a more powerful exchange partner will place little value on the relationship with them, thus tends to behave opportunistically, and consequently cannot be trusted. Conversely, our results support predictions by motivated cognition theory, which posits that low-power individuals want their exchange partner to be trustworthy and then act according to that desire. Mediation analyses show that, consistent with the motivated cognition account, having low power increases individuals' hope and, in turn, their perceptions of their exchange partners' benevolence, which ultimately leads them to trust.
Explaining how honors students position themselves when collaborating with regular students

NARCIS (Netherlands)

Volker, Judith; Kamans, Elanor; Tiesinga, Lammert; Wolfensberger, Marca

2015-01-01

Paper presentatie tijdens de EARLI Conference 2015, Limassol, Cypres, 28 augustus. In this line of research we take a social psychological approach to understanding how honors students position themselves when collaborating with regular students. More specifically, we explore whether stereotypes
Is Trust for Sale? The Effectiveness of Financial Compensation for Repairing Competence- versus Integrity-Based Trust Violations

Science.gov (United States)

Haesevoets, Tessa; Reinders Folmer, Chris; Van Hiel, Alain

2015-01-01

Despite the popularity of financial compensation as a means for addressing trust violations, the question whether (more) money can indeed buy trust back remains largely unexplored. In the present research, we focus on the role of violation type and compensation size. The results of a scenario study and a laboratory experiment show that financial compensation can effectively promote the restoration of trust for transgressions that indicate a lack of competence. Conversely, for transgressions which signal a lack of integrity, financial compensation is not an effective tool to repair trust. Moreover, our findings indicate that for both violation types, overcompensation has no positive effects on top of the impact of equal compensation. These findings therefore show that when it comes to trust, money cannot buy everything. PMID:26714025
The Moderating Influence of Broad-Scope Trust on Customer-Seller Relationships

DEFF Research Database (Denmark)

Hansen, Torben

2012-01-01

, respectively, this study investigates the moderating influence of BST on relationships between satisfaction, narrow-scope trust, and loyalty and also examines the direct influence of BST on these variables. The results indicate that whereas BST negatively moderates relationships between satisfaction and narrow......-scope trust and between narrow-scope trust and loyalty, BST positively moderates the relationship between satisfaction and loyalty. In addition, it is demonstrated that BST positively influences customer satisfaction and narrow-scope trust...
Historical Roots of Generalized Trust in Polish Society

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Borowiecki Łukasz

2014-11-01

Full Text Available The article analyses how historical events shape generalized trust in contemporary Polish society. The analysis consists of a set of logistic regression models. The impact of historical variables is controlled for age, sex, education and the size of the municipality. This is the first quantitative study on Poland that links historical events with the current levels of trust among Polish citizens. The common knowledge is that the Partitions of Poland had negative impact on trust. Literature on the topic hints that historical demo? graphics should play a role too. The findings suggest that Partitions had little impact with only Greater Poland and Pomerania having lower levels of generalized trust. Historical literacy rate and the presence of Ukrainian or Belarusian population are negatively associated with generalized trust while the abrupt migrations after the World War I are positively associated. The rapid character of migration is supposed to positively impact generalized trust by forcing individuals to cooperate and rely on people with whom they have no personal ties.
Quality improvement collaborative: A novel approach to improve infection prevention and control. Perceptions of lead infection prevention nurses who participated.

Science.gov (United States)

Adams, Debra; Hine, Victoria; Bucior, Helen; Foster, Wendy; Mukombe, Nyarayi; Ryan, Jane; Smirthwaite, Sandra; Winfield, Jodie

2018-03-01

In response to the ongoing infection prevention (IP) challenges in England, a 90-day quality improvement (QI) collaborative programme was developed. The paper discusses the approach, benefits, challenges and evaluation of the programme. The objective of the collaborative was to develop new approaches to enable sustainable and effective IP. Six trusts in the region participated in the collaborative. Each defined their bespoke IP focus. There was no expectation that statistically significant measurable improvements would be identified during the short time frame. The experiences of the participants were sought both during the programme to facilitate its constant review and at the end of the programme to evaluate its effectiveness. The feedback focused on achievements, barriers to change and benefits of participating in a QI collaborative. To measure the potential success of the projects, participants completed the Model for Understanding Success in Quality framework. (MUSIQ; Kaplan et al., 2012). Since each trusts IP focus was bespoke commonalities of success were not evaluated. Participants identified a positive outcome from their QI interventions. The MUSIQ score identified the projects had the potential for success. The feedback from the participants demonstrated that it is worthy of further development.
Do you trust? Whom do you trust? When do you trust?

NARCIS (Netherlands)

Snijders, C.C.P.; Keren, G.; Thye, S.R.; Lawler, E.J.; Macy, M.W.; Walker, H.A.

2001-01-01

We try to provide a broader view on the factors that infiuence the decision to trust and honor trust. Using the "Trust Game" as our experimental paradigm, we consider three classes offactors that may he related to trust issues. The first one considers individual differences with regard to the
Ward social workers' views of what facilitates or hinders collaboration with specialist palliative care team social workers: A grounded theory.

Science.gov (United States)

Firn, Janice; Preston, Nancy; Walshe, Catherine

2017-07-14

Inpatient, generalist social workers in discharge planning roles work alongside specialist palliative care social workers to care for patients, often resulting in two social workers being concurrently involved in the same patient's care. Previous studies identifying components of effective collaboration, which impacts patient outcomes, care efficiency, professional job satisfaction, and healthcare costs, were conducted with nurses and physicians but not social workers. This study explores ward social workers' perceptions of what facilitates or hinders collaboration with palliative care social workers. Grounded theory was used to explore the research aim. In-depth qualitative interviews with masters trained ward social workers (n = 14) working in six hospitals located in the Midwest, United States were conducted between February 2014 and January 2015. A theoretical model of ward social workers' collaboration with palliative care social workers was developed. The emerging model of collaboration consists of: 1) trust, which is comprised of a) ability, b) benevolence, and c) integrity, 2) information sharing, and 3) role negotiation. Effective collaboration occurs when all elements of the model are present. Collaboration is facilitated when ward social workers' perceptions of trust are high, pertinent information is communicated in a time-sensitive manner, and a flexible approach to roles is taken. The theoretical model of collaboration can inform organisational policy and social work clinical practice guidelines, and may be of use to other healthcare professionals, as improvements in collaboration among healthcare providers may have a positive impact on patient outcomes.
Trust and social capital in the design and evolution of institutions for collective action

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Benjamin Six

2015-03-01

Full Text Available This paper aims at developing an original account of trust in the framework of large scale, international collective action institutions. Our research question focuses on the desired structures and mechanisms that are necessary to sustain the trust needed to uphold the effective operation of institutions for collective action. Our theoretical framework for studying trust is based on the social capital theory. Social capital is defined as the features of social organization, such as trust, networks and norms that facilitate coordination and cooperation for mutual benefit. We claim that in different sectors and contexts stakeholders encounter difficulties in collaborating in setting up experimental institutions for collective action. In order to generate more collaboration, stakeholders need to create structures that incite actors to find the optimal way to sustain trust, to organizationally acknowledge and learn that process, and to nourish it with the precise normative idea behind the institutional apparatus. In the areas of plant genetic resources and biomedicine, stakeholders have encountered these difficulties while experimenting with different coordination mechanisms for dealing with the increased appropriation of knowledge through patents. Our two case studies in plant genetic resources and biomedicine reflect the idea that institutions must be understood as complex pragmatic connectors of trust, i.e. social matrices of collective action that sustain individual commitment, where routine and reflexivity drive trust-based coordination mechanisms in interaction with their environment. From this theoretical framework we derive some recommendations that could be useful in deciding on how to implement this idea.
An Exploratory Study on the Level of Trust Towards Online Retailers in United Kingdom and Malaysia

OpenAIRE

Wazeer, Mohamed Wazni

2005-01-01

The inspiration for this project was profoundly influenced by a publication written by P.Michell and his expert collaborators (1998). It masterfully introduces the foundations to the burgeoning field of Trust. It covers all aspects associated with trust, identifying twenty-two variables through the investigation of the relevant literature. Here the researchers examined the correlation between trust and the variables by conducting a questionnaire to a group of managers and other significant em...
The collaborative Economy and Tourism

DEFF Research Database (Denmark)

Dredge, Dianne; Gyimóthy, Szilvia

2015-01-01

House swapping, ridesharing, voluntourism, couchsurfing, dinner hosting and similar innovations epitomize the collaborative economy. The rise of the collaborative economy, also known as collaborative consumption, the sharing economy and peer-to-peer consumption, has been fuelled by a range of soc...... for a balanced assessment of such claims. Highlighting these claims allows us to pursue a more reflective research agenda and leads to a more informed, evidence-based assessment of the collaborative economy and tourism.......House swapping, ridesharing, voluntourism, couchsurfing, dinner hosting and similar innovations epitomize the collaborative economy. The rise of the collaborative economy, also known as collaborative consumption, the sharing economy and peer-to-peer consumption, has been fuelled by a range...... experiences; and higher levels of consumer risk-taking balanced against mechanisms such as peer-to-peer feedback designed to engender trust between producers and consumers. This paper explores and critically assesses the collaborative economy and its implications for tourism industrial systems. It achieves...
Knowledge translation in tri-sectoral collaborations: An exploration of perceptions of academia, industry and healthcare collaborations in innovation adoption.

Science.gov (United States)

Ii, Suzanne Sayuri; Fitzgerald, Louise; Morys-Carter, Megan M; Davie, Natasha L; Barker, Richard

2018-02-01

With the aging population and increase in chronic disease conditions, innovation to transform treatment pathways and service delivery will be necessary. The innovation adoption process however, can take 15 years before widespread adoption occurs in most healthcare systems. Current UK government policies to increase the facilitation of innovation adoption are under way. The aim of this study is to explore perceptions of tri-sectoral collaborations in the healthcare sector. The data in the study are drawn from a cross-sectional survey conducted in 2015 of professionals in academia, industry and the healthcare sectors in England, focusing on Diabetes care. Academia and healthcare respondents had the least work experience outside of their sectors compared to the industry respondents. Healthcare and academia respondents rated the industry sector less trustworthy, unethical, having different goals and less understanding of the other sectors. Industry respondents had a more positive perspective towards potential collaborators. The results from the study demonstrate greater potential challenges to tri-sectoral collaborations and the government's knowledge translation policy, due to pre-conceived notions and lack of understanding of other sectors. The purely structural approach of establishing government mandated translational networks may be insufficient without active attempts to improve collaborative relationships. Mechanisms to facilitate trust building and collaboration are proposed. Crown Copyright © 2017. Published by Elsevier B.V. All rights reserved.
Why Is There a Disequilibrium Between Power and Trust in Educational Settings?

Directory of Open Access Journals (Sweden)

Faruk Levent

2018-02-01

Full Text Available The purpose of this paper is to explore the relationship between school administrators' power sources and teachers' organizational trust levels according to the teachers' perceptions. The sample of the study, which employed a survey research method, consisted of 401 school teachers, working in both the private and public sectors in Istanbul, Turkey. One data gathering instrument of the study incorporated the "School Administrators' Organizational Power Sources Scale" developed by Zafer (2008 and the other was the "Organizational Trust Scale" first developed by Daboval, Comish, Swindle and Gaster (1994 and adapted to Turkish by Yılmaz (2005. Descriptive statistics and parametric analysis tests were used to determine the relationship between the power and trust dimensions. According to the research findings a moderately positive relationship was found between power sources except coercive and all organizational trust subscales. There is a positively low level of relationship between coercive power and all organizational trust sub-dimensions. There is a positively moderate relationship between sensitivity to employees and communication environment sub-dimensions of organizational trust and legitimate power, as well as a low positive relationship with openness to innovation and trust to administration subscales. Thus, the results revealed that sub-dimensions of organizational power significantly predicted organizational trust scores.

New information and social trust: asymmetry and perseverance of attributions about hazard managers.

Science.gov (United States)

Cvetkovich, George; Siegrist, Michael; Murray, Rachel; Tragesser, Sarah

2002-04-01

It has been argued that news about negative events has a much stronger effect on decreasing social trust than does news about positive events on increasing it. This asymmetry principle of trust was investigated in two surveys that also investigated the perseverance of trust. The possibility that established trust attributions persevere in the face of new information raises questions about the limits of trust asymmetry. The two studies yielded evidence that both type of news (good versus bad) and initial general trust in the nuclear power industry or the food supply industry affected level of trust. Compared to individuals trusting the industry, those distrusting the industry exhibited less trust following both bad and good news events. Study I also found that judged informativeness and judged positiveness of news events were affected by type of news and general trust of the industry. Individuals low in general trust of the nuclear power industry judged both bad news and good news as less positive than did those high in general trust. Those low in general trust judged bad news as more informative than good news and than did those high in general trust. An important implication of the perseverance of trust is to focus attention on including not only the effects of information about specific events and actions, but also on the judgment processes underlying social trust. The Salient Value Similarity model is suggested as one way of accounting for these psychological processes.
Don't Trust the Cloud, Verify: Integrity and Consistency for Cloud Object Stores

OpenAIRE

Brandenburger, Marcus; Cachin, Christian; Knežević, Nikola

2015-01-01

Cloud services have turned remote computation into a commodity and enable convenient online collaboration. However, they require that clients fully trust the service provider in terms of confidentiality, integrity, and availability. Towards reducing this dependency, this paper introduces a protocol for verification of integrity and consistency for cloud object storage (VICOS), which enables a group of mutually trusting clients to detect data-integrity and consistency violations for a cloud ob...
Online Project Management for Dynamic e-Collaboration

Directory of Open Access Journals (Sweden)

Lucia RUSU

2010-01-01

Full Text Available Today's collaborative projects demand efficient and productive software application tools for the workplace that will bring remote teams together to get the work done. Dynamic e-collaboration is a necessity for virtual relations and business agreements. It depends on two distinct factors: trust and need. This paper presents a way to manage remote teams using a web application developed with ColMap model of project management in an IT company. The information exposed and shared applications with partners in collaborative projects are based on RBAC. Group collaboration and management software has been proven to successfully manage and coordinate projects.
Does Education Lead to Higher Generalized Trust?

DEFF Research Database (Denmark)

Charron, Nicholas; Rothstein, Bo

2016-01-01

to ‘trust others'. We hypothesize that higher levels of education will lead to higher social trust in individuals, given that the context (country or regions within countries) in which they reside has a sufficiently impartial and non-corrupt institutional setting. However, the positive effect of education...
Midwife-physician collaboration: a conceptual framework for interprofessional collaborative practice.

Science.gov (United States)

Smith, Denise Colter

2015-01-01

Since the passage of the Affordable Care Act, collaborative practice has been cited as one method of increasing access to care, decreasing costs, and improving efficiency. How and under what conditions might these goals be achieved? Midwives and physicians have built effective collaborative practice models over a period of 30 years. Empirical study of interprofessional collaboration between midwives and physicians could be useful in guiding professional education, regulation, and health policy in women's health and maternity care. Construction of a conceptual framework for interprofessional collaboration between midwives and physicians was guided by a review of the literature. A theory derivation strategy was used to define dimensions, concepts, and statements of the framework. Midwife-physician interprofessional collaboration can be defined by 4 dimensions (organizational, procedural, relational, and contextual) and 12 concepts (trust, shared power, synergy, commitment, and respect, among others). The constructed framework provides the foundation for further empirical study of the interprofessional collaborative process. The experiences of midwife-physician collaborations provide solid support for a conceptual framework of the collaborative process. A conceptual framework provides a point from which further research can increase knowledge and understanding about how successful outcomes are achieved in collaborative health care practices. Construction of a measurement scale and validation of the model are important next steps. © 2014 by the American College of Nurse-Midwives.
Mechanizing Social Trust-Aware Recommenders with T-index Augmented Trustworthiness

NARCIS (Netherlands)

Fazeli, Soude; Zarghami, Alireza; Dokoohaki, Nima; Matskin, Mihhail; Katsikas, Sokratis; Lopez, Javier; Soriano, Miguel

2010-01-01

Social Networks have dominated growth and popularity of the Web to an extent which has never been witnessed before. Such popularity puts forward issue of trust to the participants of Social Networks. Collaborative Filtering Recommenders have been among many systems which have begun taking full
Competence Utilization for Innovation Capabilities - A Question of Trust?

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Britta BOLZERN-KONRAD

2015-05-01

Full Text Available The purpose of this paper is to show how trust as an organizational value contributes to employee competence utilization in the case of innovation capability. Thus, it is the objective of this paper to analyze the positive impacts, but also potential limits of trust in business management. The research paper uses two different quantitative empirical studies drawn from German and Austrian mid-sized companies to empirically test this interrelation. As a result, the paper determines particular aspects of trust such as accountability, shared norms and the ability to take responsibility to be interrelated with the usage of employee competences and underlines a positive connection between product innovation performance and trust. However, the trust concept needs enriching elements to be balanced towards a feeling of mutual reliance and support creativity instead; inclusions of bridging social capital, elements of distrust and a pioneering spirit are to be mentioned here.
The importance of trust for investment : Evidence from venture capital

NARCIS (Netherlands)

Bottazzi, L.; Da Rin, Marco; Hellmann, T.

We examine the effect of trust in venture capital. Our theory predicts a positive relationship of trust with investment, but a negative relationship with success. Using a hand-collected dataset of European venture capital deals, we find that the Eurobarometer measure of trust among nations
Trust and Reciprocity: Are Effort and Money Equivalent?

Science.gov (United States)

Vilares, Iris; Dam, Gregory; Kording, Konrad

2011-01-01

Trust and reciprocity facilitate cooperation and are relevant to virtually all human interactions. They are typically studied using trust games: one subject gives (entrusts) money to another subject, which may return some of the proceeds (reciprocate). Currently, however, it is unclear whether trust and reciprocity in monetary transactions are similar in other settings, such as physical effort. Trust and reciprocity of physical effort are important as many everyday decisions imply an exchange of physical effort, and such exchange is central to labor relations. Here we studied a trust game based on physical effort and compared the results with those of a computationally equivalent monetary trust game. We found no significant difference between effort and money conditions in both the amount trusted and the quantity reciprocated. Moreover, there is a high positive correlation in subjects' behavior across conditions. This suggests that trust and reciprocity may be character traits: subjects that are trustful/trustworthy in monetary settings behave similarly during exchanges of physical effort. Our results validate the use of trust games to study exchanges in physical effort and to characterize inter-subject differences in trust and reciprocity, and also suggest a new behavioral paradigm to study these differences. PMID:21364931
Improved Trust Prediction in Business Environments by Adaptive Neuro Fuzzy Inference Systems

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Ali Azadeh

2015-06-01

Full Text Available Trust prediction turns out to be an important challenge when cooperation among intelligent agents with an impression of trust in their mind, is investigated. In other words, predicting trust values for future time slots help partners to identify the probability of continuing a relationship. Another important case to be considered is the context of trust, i.e. the services and business commitments for which a relationship is defined. Hence, intelligent agents should focus on improving trust to provide a stable and confident context. Modelling of trust between collaborating parties seems to be an important component of the business intelligence strategy. In this regard, a set of metrics have been considered by which the value of confidence level for predicted trust values has been estimated. These metrics are maturity, distance and density (MD2. Prediction of trust for future mutual relationships among agents is a problem that is addressed in this study. We introduce a simulation-based model which utilizes linguistic variables to create various scenarios. Then, future trust values among agents are predicted by the concept of adaptive neuro-fuzzy inference system (ANFIS. Mean absolute percentage errors (MAPEs resulted from ANFIS are compared with confidence levels which are determined by applying MD2. Results determine the efficiency of MD2 for forecasting trust values. This is the first study that utilizes the concept of MD2 for improvement of business trust prediction.
On Services for Collaborative Project Management

Science.gov (United States)

Ollus, Martin; Jansson, Kim; Karvonen, Iris; Uoti, Mikko; Riikonen, Heli

This paper presents an approach for collaborative project management. The focus is on the support of collaboration, communication and trust. Several project management tools exist for monitoring and control the performance of project tasks. However, support of important intangible assets is more difficult to find. In the paper a leadership approach is identified as a management means and the use of new IT technology, especially social media for support of leadership in project management is discussed.
Trust for intelligent recommendation

CERN Document Server

Bhuiyan, Touhid

2013-01-01

Recommender systems are one of the recent inventions to deal with the ever-growing information overload in relation to the selection of goods and services in a global economy. Collaborative Filtering (CF) is one of the most popular techniques in recommender systems. The CF recommends items to a target user based on the preferences of a set of similar users known as the neighbors, generated from a database made up of the preferences of past users. In the absence of these ratings, trust between the users could be used to choose the neighbor for recommendation making. Better recommendations can b
Students' Trust, Value and Loyalty: Evidence from Higher Education in Brazil

Science.gov (United States)

Sampaio, Claudio Hoffmann; Perin, Marcelo Gattermann; Simoes, Claudia; Kleinowski, Hamilton

2012-01-01

This paper focuses on students' perception of value, trust and loyalty and how these constructs connect in the context of higher education in Brazil. For this endeavor we conducted a survey among undergraduate business students in Brazil. The findings suggest that trust in faculty and trust in staff positively affects students' trust in management…
Social trust and grassroots governance in rural China.

Science.gov (United States)

Huhe, Narisong; Chen, Jie; Tang, Min

2015-09-01

The relationship between social trust and governance has been one of the focal points of the academic and policy-making communities. Empirical studies on this relationship, however, have focused mostly on democracies. The scarcity of such studies in authoritarian countries has left many important questions unanswered: Is social trust associated with effective governance only in democratic settings? Can social trust improve the quality of governance in non-democracies as well? Drawing on data from 2005 China General Social Survey-a representative survey conducted nationwide at both the individual- and village-level in rural China, this paper attempts to answer these questions empirically by examining the relationship between social trust and the quality of governance in rural China. The findings reveal that different types of social trust-particularized trust and generalized trust-correspond with different effects in rural governance: whereas villagers' trust in people whom they knew personally was positively and significantly associated with the provision of various public goods and services, their trust in strangers had virtually no impact on rural governance. Copyright © 2015 Elsevier Inc. All rights reserved.
XSIM Final Report: Modelling the Past and Future of Identity Management for Scientific Collaborations

Energy Technology Data Exchange (ETDEWEB)

Cowles, Robert; Jackson, Craig; Welch, Von

2016-08-31

The eXtreme Science Identity Management (XSIM1) research project: collected and analyzed real world data on virtual organization (VO) identity management (IdM) representing the last 15+ years of collaborative DOE science; constructed a descriptive VO IdM model based on that data; used the model and existing trends to project the direction for IdM in the 2020 timeframe; and provided guidance to scientific collaborations and resource providers that are implementing or seeking to improve IdM functionality. XSIM conducted over 20 semistructured interviews of representatives from scientific collaborations and resource providers, both in the US and Europe; the interviewees supported diverse set of scientific collaborations and disciplines. We developed a definition of “trust,” a key concept in IdM, to understand how varying trust models affect where IdM functions are performed. The model identifies how key IdM data elements are utilized in collaborative scientific workflows, and it has the flexibility to describe past, present and future trust relationships and IdM implementations. During the funding period, we gave more than two dozen presentations to socialize our work, encourage feedback, and improve the model; we also published four refereed papers. Additionally, we developed, presented, and received favorable feedback on three white papers providing practical advice to collaborations and/or resource providers.
Learning to trust: social feedback normalizes trust behavior in first-episode psychosis and clinical high risk.

Science.gov (United States)

Lemmers-Jansen, Imke L J; Fett, Anne-Kathrin J; Hanssen, Esther; Veltman, Dick J; Krabbendam, Lydia

2018-06-13

Psychosis is characterized by problems in social functioning that exist well before illness onset, and in individuals at clinical high risk (CHR) for psychosis. Trust is an essential element for social interactions that is impaired in psychosis. In the trust game, chronic patients showed reduced baseline trust, impaired response to positive social feedback, and attenuated brain activation in reward and mentalizing areas. We investigated whether first-episode psychosis patients (FEP) and CHR show similar abnormalities in the neural and behavioral mechanisms underlying trust. Twenty-two FEP, 17 CHR, and 43 healthy controls performed two trust games, with a cooperative and an unfair partner in the fMRI scanner. Region of interest analyses were performed on mentalizing and reward processing areas, during the investment and outcome phases of the games. Compared with healthy controls, FEP and CHR showed reduced baseline trust, but like controls, learned to trust in response to cooperative and unfair feedback. Symptom severity was not associated with baseline trust, however in FEP associated with reduced response to feedback. The only group differences in brain activation were that CHR recruited the temporo-parietal junction (TPJ) more than FEP and controls during investment in the unfair condition. This hyper-activation in CHR was associated with greater symptom severity. Reduced baseline trust may be associated with risk for psychotic illness, or generally with poor mental health. Feedback learning is still intact in CHR and FEP, as opposed to chronic patients. CHR however show distinct neural activation patterns of hyper-activation of the TPJ.
Trust-based collective view prediction

CERN Document Server

Luo, Tiejian; Xu, Guandong; Zhou, Jia

2013-01-01

Collective view prediction is to judge the opinions of an active web user based on unknown elements by referring to the collective mind of the whole community. Content-based recommendation and collaborative filtering are two mainstream collective view prediction techniques. They generate predictions by analyzing the text features of the target object or the similarity of users' past behaviors. Still, these techniques are vulnerable to the artificially-injected noise data, because they are not able to judge the reliability and credibility of the information sources. Trust-based Collective View
PENGARUH DARI IDENTITY TERHADAP BRAND VALUE, SATISFCATION, TRUST AND BRAND LOYALTY

Directory of Open Access Journals (Sweden)

Rahmania Asmoningsih

2016-08-01

Full Text Available The purpose of this study was to analyze the influence of brand identity on brand value, customer satisfaction and brand trust and the influence of brand value and customer satisfaction on brand trust and its impact on brand loyalty. Respondents in this study is the beauty clinic customers in Jakarta which consists of 112 respondent . Structural Equation Modeling (SEM with AMOS version 16 used in this study for data analysis . Results of the testing showed that the brand identity has a positive influence on brand value and brand trust, and customer satisfaction and brand value has a positive influence on brand trust that subsequently will have positive influence on brand loyalty. The results also showed that the brand identity does not have an influence on customer satisfaction
Trust between patients and health websites: a review of the literature and derived outcomes from empirical studies

Science.gov (United States)

Vega, Laurian C.; Montague, Enid; DeHart, Tom

2012-01-01

With the exploding growth of the web, health websites have become a dominant force in the realm of health care. Technically savvy patients have been using the web not only to self inform but to self diagnose. In this paper we examine the trust relationship between humans and health websites by outlining the existing literature on trust in health websites. A total of forty-nine papers were examined using a meta-analytical framework. Using this framework, each paper was coded for the antecedents and facets that comprise user trust in health websites. Our findings show that there is little consensus regarding the defining characteristics of the construct of trust in health websites. Further research in this field should focus on collaboratively defining trust and what factors affect trust in health web sites. PMID:22288026
Generalized trust and intelligence in the United States.

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Noah Carl

Full Text Available Generalized trust refers to trust in other members of society; it may be distinguished from particularized trust, which corresponds to trust in the family and close friends. An extensive empirical literature has established that generalized trust is an important aspect of civic culture. It has been linked to a variety of positive outcomes at the individual level, such as entrepreneurship, volunteering, self-rated health, and happiness. However, two recent studies have found that it is highly correlated with intelligence, which raises the possibility that the other relationships in which it has been implicated may be spurious. Here we replicate the association between intelligence and generalized trust in a large, nationally representative sample of U.S. adults. We also show that, after adjusting for intelligence, generalized trust continues to be strongly associated with both self-rated health and happiness. In the context of substantial variation across countries, these results bolster the view that generalized trust is a valuable social resource, not only for the individual but for the wider society as well.

Measuring Trust

OpenAIRE

Glaeser, Edward Ludwig; Laibson, David I.; Scheinkman, Jose A.; Soutter, Christine L.

2000-01-01

We combine two experiments and a survey to measure trust and trustworthinessâ€”two key components of social capital. Standard attitudinal survey questions about trust predict trustworthy behavior in our experiments much better than they predict trusting behavior. Trusting behavior in the experiments is predicted by past trusting behavior outside of the experiments. When individuals are closer socially, both trust and trustworthiness rise. Trustworthiness declines when partners are of differen...
The historical social positioning of nursing and medicine: implications for career choice, early socialization and interprofessional collaboration.

Science.gov (United States)

Price, Sheri; Doucet, Shelley; Hall, Linda McGillis

2014-03-01

For almost half a century, research has identified that effective teamwork is essential in order to enhance care provision and health outcomes for patients. Although the value of teamwork is well-recognized in healthcare, the historically rooted dynamics of workplace relationships create a myriad of challenges to creating collaborative teams. Understanding the history of interpersonal dynamics between health professionals can provide direction for future interprofessional education and collaboration strategies. The aim of this paper is to provide a historical overview of the social positioning of nursing and medicine in the context of interprofessional collaboration. Few professions work as closely as nursing and medicine. Despite the well-recognized benefits of interprofessional collaboration, these two professions are often socially positioned in opposition to one another and depicted as adversarial. This analysis will seek to advance our understanding of the historical roots between these two professions and their relationships with and among each other in relation to career choice, early socialization and patient care delivery. An exploration of the historical social positioning of nursing and medicine can provide an enhanced understanding of the barriers to interprofessional collaboration and inform future successes in interprofessional education and practice among all health and social care professions.
Trust

OpenAIRE

Fojtů, Dominik

2015-01-01

This rigorous thesis is focused on a status of trust in an application practise in a Czech legislation with a context of historical aspects of institutes similar to trusts as well as actual legislation. The thesis includes also analyses of more difficult provisions concerning the trust, including economic impacts representing accounting and tax consequences. Also comparison with established modifications trusts in Europe and their possible utilization of the Czech point of view of the settlor...
R&D Collaboration with Uncertain Intellectual Property Rights

DEFF Research Database (Denmark)

Czarnitzki, Dirk; Hussinger, Katrin; Schneider, Cédric

- uncertain intellectual property rights (IPR) lead to reduced collaboration between firms and may hinder the production of knowledge. This has implications for technology policy as R&D collaborations are exempt from anti-trust legislation in order to increase R&D in the economy. We argue that a functional......Patent pendencies create uncertainty in research and development (R&D) collaboration agreements, resulting in a threat of expropriation of unprotected knowledge by potential partners, reduced bargaining power and enhanced search costs. In this paper, we show that - depending of the type of partner...
Interpersonal trust and quality-of-life: a cross-sectional study in Japan.

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Yasuharu Tokuda

Full Text Available BACKGROUND: There is growing interest in psychosocial factors with positive attitudes, such as interpersonal trust, as determinants for Quality-of-life (QOL or subjective well-being. Despite their longevity, Japanese people report a relatively poor subjective well-being, as well as lower interpersonal trust. Our aim in this study was to evaluate the possible association between interpersonal trust and QOL among Japanese people. METHODOLOGY AND PRINCIPAL FINDINGS: Based on the cross-sectional data for Japanese adults (2008, we analyzed the relationship between interpersonal trust and each of four domains of the WHOQOL-BREF. Interpersonal trust was assessed using three scales for trust in people, in human fairness and in human nature. In a total of 1000 participants (mean age: 45 years; 49% women, greater trust was recognized among women (vs. men, those aged 60-69 (vs. 20-29, or the high-income group (vs. low-income. Each of three trust scales was positively correlated with all domains of QOL. Multiple linear-regression models were constructed for each of QOL and the principal component score of the trust scales, adjusted for age, gender, area size of residence, income, education, and occupation. For all QOL domains, interpersonal trust was significantly and positively associated with better QOL with p<0.001 for all four domains including physical, psychological, social, and environmental QOL. Other factors associated with QOL included gender, age class, area size of residence, and income. Education and occupation were not associated with QOL. CONCLUSIONS AND SIGNIFICANCE: Greater interpersonal trust is strongly associated with a better QOL among Japanese adults. If a causal relationship is demonstrated in a controlled interventional study, social and political measures should be advocated to increase interpersonal trust for achieving better QOL.
Collaborative trust evaluation for wiki security

DEFF Research Database (Denmark)

Lindberg, Kasper; Jensen, Christian D.

2012-01-01

Wiki systems form a subclass of the more general Open Collaborative Authoring Systems, where content is created and maintained by a user community. The ability of anyone to edit the content is, at the same time, their strength and their weakness. Anyone can write documents that improve the value...... of the wiki-system, but at the same time, anyone can also introduce errors into these documents, by accident or on purpose. A security model for wiki-style authoring systems has previously been proposed. This model is based on both static and dynamic document access controls that enforce a simple integrity......, but this is true for all soft security systems. We show that the system parameters can be tuned so that the amount of work required by malicious and colluding users to reach this level is well beyond most attackers' capabilities....
Historical Trust Levels Predict Current Welfare State Design

DEFF Research Database (Denmark)

Bergh, Andreas; Bjørnskov, Christian

Using cross-sectional data for 76 countries, we apply instrumental variable techniques based on pronoun drop, temperature and monarchies to demonstrate that historical trust levels predict several indicators of current welfare state design, including universalism and high levels of regulatory...... freedom. We argue that high levels of trust and trustworthiness are necessary, but not sufficient, conditions for societies to develop successful universal welfare states that would otherwise be highly vulnerable to free riding and fraudulent behavior. Our results do not exclude positive feedback from...... welfare state universalism to individual trust, although we claim that the important causal link runs from historically trust levels to current welfare state design....
Trust

OpenAIRE

Söllner, Matthias; Benbasat, Izak; Gefen, David; Leimeister, Jan Marco; Pavlou, Paul A.

2016-01-01

Trust is the enabler of social interaction. Although the origins of research on trust traditionally lie outside the Information Systems (IS) domain, the importance of trust for IS research rapidly grew in the late 1990s, and it is still growing with the increasing ubiquity and advancement of technology in organizations, virtual teams, online markets, and user-technology interactions. Theoretically, the central role of trust is tied to the growing social change that Information and Communicati...
Generating Predictive Movie Recommendations from Trust in Social Networks

National Research Council Canada - National Science Library

Golbeck, Jennifer

2006-01-01

.... Using the FilmTrust system as a foundation, they show that these recommendations are more accurate than other techniques when the user's opinions about a film are divergent from the average. They discuss this technique both as an application of social network analysis and how it suggests other analyses that can be performed to help improve collaborative filtering algorithms of all types.
Analysis on the Relationship between Trust Culture and Prejudices in Primary Schools

Science.gov (United States)

Erdogan, Cetin

2016-01-01

Problem Statement: Trust is crucial for creating a positive culture in the school environment, which is called as trust culture. On the other hand, prejudice is thought to be a potential barrier for creating trust culture in schools. Thus, it is meaningful to examine the relationship between trust culture and prejudice in schools and then to…
PENGARUH MEDIASI KEPERCAYAAN PADA HUBUNGAN ANTARA KOLABORASI SUPPLY CHAIN DAN KINERJA OPERASI

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Amak M. Yaqoub

2012-01-01

Full Text Available This study aims to investigate the mediating role of interorganizational trust on the relationship between supply chain collaboration and operation performance. Supply chain collaboration measured using second order variables; information sharing, incentive alignment, and decision synchronization. Hypotheses testing using SmartPLS confirm positive relationship between supply chain collaboration and interorganizational trust as well as interorganizational trust and operations performance. The direct relationship between supply chain collaboration and operation performance was not significant. These support the mediating role of interorganizational trust.
Explaining interindividual differences in toddlers’ collaboration with unfamiliar peers: Individual, dyadic, and social factors

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Nils eSchuhmacher

2015-05-01

Full Text Available During their third year of life, toddlers become increasingly skillful at coordinating their actions with peer partners and they form joint commitments in collaborative situations. However, little effort has been made to explain interindividual differences in collaboration among toddlers. Therefore, we examined the relative influence of distinct individual, dyadic, and social factors on toddlers’ collaborative activities (i.e., level of coordination and preference for joint activity in joint problem-solving situations with unfamiliar peer partners (n = 23 dyads aged M = 35.7 months. We analyzed the dyadic nonindependent data with mixed models. Results indicated that mothers’ expectations regarding their children’s social behaviors significantly predicted toddlers’ level of coordination. Furthermore, the models revealed that toddlers’ positive mutual experiences with the unfamiliar partner assessed during an initial free play period (Phase 1 and their level of coordination in an obligatory collaboration task (Phase 2 promoted toddlers’ preference for joint activity in a subsequent optional collaboration task (Phase 3. In contrast, children’s mastery motivation and shyness conflicted with their collaborative efforts. We discuss the role of parents’ socialization goals in toddlers’ development toward becoming active collaborators and discuss possible mechanisms underlying the differences in toddlers’ commitment to joint activities, namely social preferences and the trust in reliable cooperation partners.
The collaboration imperative.

Science.gov (United States)

Nidumolu, Ram; Ellison, Jib; Whalen, John; Billman, Erin

2014-04-01

Addressing global sustainability challenges--including climate change, resource depletion, and ecosystem loss--is beyond the individual capabilities of even the largest companies. To tackle these threats, and unleash new value, companies and other stakeholders must collaborate in new ways that treat fragile and complex ecosystems as a whole. In this article, the authors draw on cases including the Latin American Water Funds Partnership, the Sustainable Apparel Coalition (led by Nike, Patagonia, and Walmart), and Action to Accelerate Recycling (a partnership between Alcoa, consumer packaged goods companies, and local governments, among others) to describe four new collaboration models that create shared value and address environmental protection across the value stream. Optimal collaborations focus on improving either business processes or outcomes. They start with a small group of key organizations, bring in project management expertise, link self-interest to shared interest, encourage productive competition, create quick wins, and, above all, build and maintain trust.
'Trust my doctor, trust my pancreas': trust as an emergent quality of social practice.

Science.gov (United States)

Cohn, Simon

2015-06-11

Growing attention is being paid to the importance of trust, and its corollaries such as mistrust and distrust, in health service and the central place they have in assessments of quality of care. Although initially focussing on doctor-patient relationships, more recent literature has broadened its remit to include trust held in more abstract entities, such as organisations and institutions. There has consequently been growing interest to develop rigorous and universal measures of trust. Drawing on illustrative ethnographic material from observational research in a UK diabetes clinic, this paper supports an approach that foregrounds social practice and resists conceiving trust as solely a psychological state that can be divorced from its context. Beyond exploring the less-than-conscious nature of trust, the interpretations attend to the extent to which trust practices are distributed across a range of actors. Data from clinical encounters reveal the extent to which matters of trust can emerge from the relationships between people, and sometimes people and things, as a result of a wide range of pragmatic concerns, and hence can usefully be conceived of as an extended property of a situation rather than a person. Trust is rarely explicitly articulated, but remains a subtle feature of experience that is frequently ineffable. A practice approach highlights some of the problems with adopting a general psychological or intellectualist conception of trust. In particular, assuming it is a sufficiently stable internal state that can be stored or measured not only transforms a diffuse and often ephemeral quality into a durable thing, but ultimately presents it as a generic state that has meaning independent of the specific relationships and context that achieve it. Emphasising the context-specific nature of trust practices does not dismiss the potential of matters of trust, when they emerge, to be transposed to other contexts. But it does highlight how, on each occasion
Leadership, Trust and Organizational Performance in the Public Sector

Directory of Open Access Journals (Sweden)

Hugo ASENCIO

2016-12-01

Full Text Available This study uses survey data on U.S. federal employees to investigate whether employee trust in leaders mediates the relationship between transactional and transformational leadership behaviors and organizational performance. The fi ndings suggest that both transactional and transformational leadership behaviors and employee trust in leaders are positively associated with organizational performance. Employee trust in leaders was found to mediate the relationship between transformational and transactional leadership and organizational performance. The study suggests that public leaders need to continue to develop their leadership skills, particularly their transformational leadership ones, as well as build trust to improve performance within their organizations.
Networking for conservation: social capital and perceptions of organizational success among land trust boards

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Tatyana B. Ruseva

2016-06-01

Full Text Available As an important component in collaborative natural resource management and nonprofit governance, social capital is expected to be related to variations in the performance of land trusts. Land trusts are charitable organizations that work to conserve private land locally, regionally, or nationally. The purpose of this paper is to identify the level of structural and cognitive social capital among local land trusts, and how these two types of social capital relate to the perceived success of land trusts. The analysis integrates data for land trusts operating in the U.S. south-central Appalachian region, which includes western North Carolina, southwest Virginia, and east Tennessee. We use factor analysis to elicit different dimensions of cognitive social capital, including cooperation among board members, shared values, common norms, and communication effectiveness. Measures of structural social capital include the size and diversity of organizational networks of both land trusts and their board members. Finally, a hierarchical linear regression model is employed to estimate how cognitive and structural social capital measures, along with other organizational and individual-level attributes, relate to perceptions of land trust success, defined here as achievement of the land trusts' mission, conservation, and financial goals. Results show that the diversity of organizational partnerships, cooperation, and shared values among land trust board members are associated with higher levels of perceived success. Organizational capacity, land trust accreditation, volunteerism, and financial support are also important factors influencing perceptions of success among local, nonprofit land trusts.
Collaboration patterns, external shocks and uncertainty: Swiss nuclear energy politics before and after Fukushima

International Nuclear Information System (INIS)

Fischer, Manuel

2015-01-01

Energy shocks like the Fukushima accident can have important political consequences. This article examines their impact on collaboration patterns between collective actors in policy processes. It argues that external shocks create both behavioral uncertainty, meaning that actors do not know about other actors’ preferences, and policy uncertainty on the choice and consequences of policy instruments. The context of uncertainty interacts with classical drivers of actor collaboration in policy processes. The analysis is based on a dataset comprising interview and survey data on political actors in two subsequent policy processes in Switzerland and Exponential Random Graph Models for network data. Results first show that under uncertainty, collaboration of actors in policy processes is less based on similar preferences than in stable contexts, but trust and knowledge of other actors are more important. Second, under uncertainty, scientific actors are not preferred collaboration partners. - Highlights: • Energy shocks create uncertainty in policy processes. • Behavioral and policy uncertainty have influence actors’ collaboration patterns. • Under uncertainty, collaboration is based on trust rather than on similar preferences. • Under uncertainty, scientific actors are not preferred collaboration partners, but are active themselves.
TrustBuilder2: A Reconfigurable Framework for Trust Negotiation

Science.gov (United States)

Lee, Adam J.; Winslett, Marianne; Perano, Kenneth J.

To date, research in trust negotiation has focused mainly on the theoretical aspects of the trust negotiation process, and the development of proof of concept implementations. These theoretical works and proofs of concept have been quite successful from a research perspective, and thus researchers must now begin to address the systems constraints that act as barriers to the deployment of these systems. To this end, we present TrustBuilder2, a fully-configurable and extensible framework for prototyping and evaluating trust negotiation systems. TrustBuilder2 leverages a plug-in based architecture, extensible data type hierarchy, and flexible communication protocol to provide a framework within which numerous trust negotiation protocols and system configurations can be quantitatively analyzed. In this paper, we discuss the design and implementation of TrustBuilder2, study its performance, examine the costs associated with flexible authorization systems, and leverage this knowledge to identify potential topics for future research, as well as a novel method for attacking trust negotiation systems.
Danish Exceptionalism: Explaining the Unique Increase in Social Trust over the Past 30 Years

DEFF Research Database (Denmark)

Sønderskov, Kim Mannemar; Dinesen, Peter Thisted

Given the positive societal consequences of social trust and the exceptional high levels of trust found in the Nordic countries there is a growing interest in the background for Nordic trust exceptionalism. Reflecting the debate about the roots of trust, the question is whether this exceptionalism...
Quantifying and Qualifying Trust: Spectral Decomposition of Trust Networks

NARCIS (Netherlands)

Pavlovic, Dusko; Degano, Pierpaolo; Etalle, Sandro; Guttman, Joshua

In a previous FAST paper, I presented a quantitative model of the process of trust building, and showed that trust is accumulated like wealth: the rich get richer. This explained the pervasive phenomenon of adverse selection of trust certificates, as well as the fragility of trust networks in

Rethinking trust.

Science.gov (United States)

Kramer, Roderick M

2009-06-01

Will we ever learn? We'd barely recovered from Enron and WorldCom before we faced the subprime mortgage meltdown and more scandals that shook our trust in businesspeople. Which raises the question: Do we trust too much? In this article, Stanford professor and social psychologist Kramer explores the reasons we trust so easily--and, often, so unwisely. He explains that genetics and childhood learning make us predisposed to trust and that it's been a good survival mechanism. That said, our willingness to trust makes us vulnerable. Our sense of trust kicks in on remarkably simple cues, such as when people look like us or are part of our social group. We also rely on third parties to verify the character of others, sometimes to our detriment (as the victims of Bernard Madoff learned). Add in our illusions of invulnerability and our tendencies to see what we want to see and to overestimate our own judgment, and the bottom line is that we're often easily fooled. We need to develop tempered trust. For those who trust too much, that means reading cues better; for the distrustful, it means developing more receptive behaviors. Everyone should start with small acts of trust that encourage reciprocity and build up. Having a hedge against potential abuses also helps. Hollywood scriptwriters, for instance, register their treatments with the Writers Guild of America to prevent their ideas from being stolen by the executives they pitch. To attract the right relationships, people must strongly signal their own honesty, proactively allay concerns, and, if their trust is abused, retaliate. Trusting individuals in certain roles, which essentially means trusting the system that selects and trains them, also works but isn't foolproof. And don't count on due diligence alone for protection; constant vigilance is needed to make sure the landscape hasn't changed.
Cross-Cultural Trust Networks and Advancing Education Equity in Place-Based Partnerships

Science.gov (United States)

Banks, Amber Joy

2017-01-01

Research suggests that trust can be a foundational element for the success and sustainability of multi-organizational partnerships focused on advancing education equity in a particular neighborhood or region. As these place-based strategies gain popularity in the U.S., collaborators are increasingly required to navigate relationships where racial…
26 CFR 26.2654-1 - Certain trusts treated as separate trusts.

Science.gov (United States)

2010-04-01

... trusts under local law, treatment of a single trust as separate trusts under this paragraph (a)(1) does... applicable state law, then each resulting trust is treated as a separate trust for purposes of Chapter 13... Internal Revenue Code, if those portions are not treated as separate trusts under local law. Also...
Structure and functions of organizational trust in employees’ notions

Directory of Open Access Journals (Sweden)

Marina M. Zavartseva

2016-06-01

Full Text Available This article investigates the structure and functions of organizational trust, examining the content of employees’ subjective notions about organizational trust and it’s role in organization’s functioning. The combination of direct (R.B.Shaw’s trust assessment survey and indirect (the semantic differential scale; the contentanalysis of the checklist of trust structural components methods was used. Using data on 378 employees of different organizations (commercial, medical, educational we distinguished subjective images of organization in groups with opposite estimation of organizational trust’s level. The study indicated that organizational trust’s structure is not linear, and exposed two main functions of high level of organizational trust – idealization and positive emotional estimation both of actual organization (that is currently place of employment. Obtained data provide basis for express-diagnostic of trust in organization and might be used for design of psychological training aiming high organization’s efficacy.
An Analysis of a supervisor-subordinate trust relationship

Directory of Open Access Journals (Sweden)

A. S. Engelbrecht

2000-06-01

Full Text Available In view of the importance of interpersonal trust as recognized by organizational scholars and the problems associated with the study of trust in organizations, the development of a conceptual model of organizational trust is essential. The aim of this study was to establish empirically the validity of a theoretically sound model of trust in the South African work context. The overall results confirmed a positive relationship between interpersonal trust, trustworthiness and successful trust relationships. The propensity to trust, as well as the length of the supervisorsubordinate relationship, however, did not prove to have a moderating effect on trustworthiness. Opsomming In die lig van die belangrike rol wat navorsers aan vertroue heg en die probleme verbonde aan die bestudering van vertroue in organisasies, is die ontwikkeling van'n konseptuele model van organisatoriese vertroue essensieel. Die doel van hierdie studie was om empiries te bepaal of 'n teoreties gefundeerde model van vertroue in die Suid-Afrikaanse werkskonteks geldig is. In die algemeen bevestig die resultate die bestaan van n beduidend positiewe verband tussen interpersoonlike vertroue, vertrouenswaardigheid en n suksesvolle vertrouensverhouding. Vertrouensgeneigdheid sowel as lengte van toesighouerondergeskikte verhouding het egter nie 'n moderende invloed op vertrouenswaardigheid getoon nie.
The Need to Trust and to Trust More Wisely in Academe

Science.gov (United States)

Bowman, Richard F.

2012-01-01

Where trust is an issue, there is no trust. Trust in diverse organizations has never been lower. A shadow of doubt stalks one's every decision to trust collegially and institutionally. Still, colleagues sense intuitively that institutions cannot function optimally without a bedrock level of trust. In academic life, trust is a form of social…
An analysis of National Health Service Trust websites on the occupational backgrounds of 'Non-Executive Directors' on England's Acute Trusts.

Science.gov (United States)

Pritchard, Colin; Harding, Andrew Je

2014-05-01

To explore the occupational backgrounds of English Non-Executive Directors (NED) on Acute National Health Service (NHS) Trusts. Data extrapolated from Trust websites of NED' occupational backgrounds by gender and occupations, and inter-rater reliability test undertaken. Data were available on all but 24 of the 166 Acute Trusts' from all regions. Trust Chairs and NED were categorised by their dominant occupation. Differentiating NED with and without health or social care leadership experience. The ratings of NED' occupations positively correlated (p business' (Francis, 2013) rather than developing a more patient-centred, clinically led and integrated NHS? It is suggested that Boards need more NED with health and social care leadership experience and methods to identify the 'patient's agenda' to create 'a common culture' that places 'patients at the centre of everything we do' (Hunt, 2012). A key context for Trust Boards operations is funding, which Francis' terms of reference excluded, an issue that is briefly discussed.
Therapeutic Assessment in Personality Disorders: Toward the Restoration of Epistemic Trust.

Science.gov (United States)

Kamphuis, Jan H; Finn, Stephen E

2018-06-06

Research evidence suggests Therapeutic Assessment positively affects clients with problems in living, including clients with personality disorders, who are typically quite resistant to change. Importantly, this change takes place quickly, in relatively few sessions. This article draws on a relatively new evolutionary-based theory of epistemic trust (ET) and epistemic hypervigilance (EH) as a lens to plausibly explain the efficacy of TA, and especially its influence on PD clients' alliance and motivation for subsequent psychotherapy (Fonagy, Luyten, & Alison, 2015 ). ET is the willingness to take in relevant interpersonally transmited information and it is essential to the immediate success of psychotherapy and its long-term impact. The collaborative, intersubjective framework of TA and many of its specific techniques might be understood as highly relevant to restoring ET in clients, especially those with PD. We close by discussing implications for psychological assessment, psychotherapy, and research.
Trust in automation: integrating empirical evidence on factors that influence trust.

Science.gov (United States)

Hoff, Kevin Anthony; Bashir, Masooda

2015-05-01

We systematically review recent empirical research on factors that influence trust in automation to present a three-layered trust model that synthesizes existing knowledge. Much of the existing research on factors that guide human-automation interaction is centered around trust, a variable that often determines the willingness of human operators to rely on automation. Studies have utilized a variety of different automated systems in diverse experimental paradigms to identify factors that impact operators' trust. We performed a systematic review of empirical research on trust in automation from January 2002 to June 2013. Papers were deemed eligible only if they reported the results of a human-subjects experiment in which humans interacted with an automated system in order to achieve a goal. Additionally, a relationship between trust (or a trust-related behavior) and another variable had to be measured. All together, 101 total papers, containing 127 eligible studies, were included in the review. Our analysis revealed three layers of variability in human-automation trust (dispositional trust, situational trust, and learned trust), which we organize into a model. We propose design recommendations for creating trustworthy automation and identify environmental conditions that can affect the strength of the relationship between trust and reliance. Future research directions are also discussed for each layer of trust. Our three-layered trust model provides a new lens for conceptualizing the variability of trust in automation. Its structure can be applied to help guide future research and develop training interventions and design procedures that encourage appropriate trust. © 2014, Human Factors and Ergonomics Society.
The value of trust in biotech crop development: a case study of Bt cotton in Burkina Faso

Directory of Open Access Journals (Sweden)

Ezezika Obidimma C

2012-11-01

Full Text Available Abstract Background Agricultural biotechnology public-private partnerships (PPPs have been recognized as having great potential in improving agricultural productivity and increasing food production in sub-Saharan Africa. However, there is much public skepticism about the use of GM (genetically modified crops and suspicion about private sector involvement in agbiotech projects. This case study sought to understand the role of trust in the Bacillus thuringiensis (Bt cotton in Burkina Faso project by exploring practices and challenges associated with trust-building, and determining what makes these practices effective from the perspective of multiple stakeholders. Methods We conducted semi-structured, face-to-face interviews to obtain stakeholders’ understanding of trust in general as well as in the context of agbiotech PPPs. Relevant documents and articles were analyzed to generate descriptions of how trust was operationalized in this evolving agbiotech PPP. Data was analyzed based on emergent themes to create a comprehensive narrative on how trust is understood and built among the partners and with the community. Results We derived four key lessons from our findings. First, strong collaboration between research, industry and farmers greatly contributes to both the success of, and fostering of trust in, the partnership. Second, this case study also revealed the important, though often unrecognized, role of researchers as players in the communication strategy of the project. Third, effective and comprehensive communication takes into account issues such as illiteracy and diversity. Fourth, follow-up at the field level and the need for a multifaceted communications strategy is important for helping push the project forward. Conclusions Burkina Faso’s well-established and effective cotton selling system laid the foundation for the implementation of the Bt cotton project – particularly, the strong dialogue and the receptivity to collaboration
Calculativeness and trust

DEFF Research Database (Denmark)

Frederiksen, Morten

2014-01-01

Williamson’s characterisation of calculativeness as inimical to trust contradicts most sociological trust research. However, a similar argument is found within trust phenomenology. This paper re-investigates Williamson’s argument from the perspective of Løgstrup’s phenomenological theory of trust....... Contrary to Williamson, however, Løgstrup’s contention is that trust, not calculativeness, is the default attitude and only when suspicion is awoken does trust falter. The paper argues that while Williamson’s distinction between calculativeness and trust is supported by phenomenology, the analysis needs...... to take actual subjective experience into consideration. It points out that, first, Løgstrup places trust alongside calculativeness as a different mode of engaging in social interaction, rather conceiving of trust as a state or the outcome of a decision-making process. Secondly, the analysis must take...
Banking system trust, bank trust, and bank loyalty

NARCIS (Netherlands)

van Esterik-Plasmeijer, P.; van Raaij, W.F.

2017-01-01

Purpose The purpose of this paper is to test a model of banking system trust as an antecedent of bank trust and bank loyalty. Six determinants of trust and loyalty are included: competence, stability, integrity, customer orientation, transparency, and value congruence. The study provides insights
An effective trust-based recommendation method using a novel graph clustering algorithm

Science.gov (United States)

Moradi, Parham; Ahmadian, Sajad; Akhlaghian, Fardin

2015-10-01

Recommender systems are programs that aim to provide personalized recommendations to users for specific items (e.g. music, books) in online sharing communities or on e-commerce sites. Collaborative filtering methods are important and widely accepted types of recommender systems that generate recommendations based on the ratings of like-minded users. On the other hand, these systems confront several inherent issues such as data sparsity and cold start problems, caused by fewer ratings against the unknowns that need to be predicted. Incorporating trust information into the collaborative filtering systems is an attractive approach to resolve these problems. In this paper, we present a model-based collaborative filtering method by applying a novel graph clustering algorithm and also considering trust statements. In the proposed method first of all, the problem space is represented as a graph and then a sparsest subgraph finding algorithm is applied on the graph to find the initial cluster centers. Then, the proposed graph clustering algorithm is performed to obtain the appropriate users/items clusters. Finally, the identified clusters are used as a set of neighbors to recommend unseen items to the current active user. Experimental results based on three real-world datasets demonstrate that the proposed method outperforms several state-of-the-art recommender system methods.
Trust and Corruption

DEFF Research Database (Denmark)

Graeff, Peter; Svendsen, Gert Tinggaard

2013-01-01

Why are the Scandinavian countries in the European Union significantly richer than South-ern/Eastern European countries? We try to answer this question from an empirical social capital perspective. In particular, we are interested in the interplay of social trust as a positive and corruption...... capital by applying a path model that accounts for Granger-like causal effects. Our empirical results, referring to a sample of up to 25 EU countries, show that corruption might harm poor European countries but is not able to affect social trust. However, corruption in itself means that resources end up...... in the wrong places and not in socioeconomically optimal investments. There is, therefore, a direct damaging effect of corruption on wealth. This implies that economic actors have to invest higher transaction and control costs which will bind resources to non-productive purposes and thus destroy economic...
Financial institutions as an example of institutions of public trust

OpenAIRE

Agata Jakubowska

2013-01-01

Financial institutions are commonly known as institutions of public trust and they are fundamental for activities of other economic entities. The level of trust determines the competitive position of financial institutions. That is why care about the best standards is the most important task for these institutions. Financial institutions are called institutions of public trust and thus high professionalism and more responsibility is demanded from them. This article presents basic problems con...
Implications of network structure on public health collaboratives.

Science.gov (United States)

Retrum, Jessica H; Chapman, Carrie L; Varda, Danielle M

2013-10-01

Interorganizational collaboration is an essential function of public health agencies. These partnerships form social networks that involve diverse types of partners and varying levels of interaction. Such collaborations are widely accepted and encouraged, yet very little comparative research exists on how public health partnerships develop and evolve, specifically in terms of how subsequent network structures are linked to outcomes. A systems science approach, that is, one that considers the interdependencies and nested features of networks, provides the appropriate methods to examine the complex nature of these networks. Applying Mays and Scutchfields's categorization of "structural signatures" (breadth, density, and centralization), this research examines how network structure influences the outcomes of public health collaboratives. Secondary data from the Program to Analyze, Record, and Track Networks to Enhance Relationships (www.partnertool.net) data set are analyzed. This data set consists of dyadic (N = 12,355), organizational (N = 2,486), and whole network (N = 99) data from public health collaborations around the United States. Network data are used to calculate structural signatures and weighted least squares regression is used to examine how network structures can predict selected intermediary outcomes (resource contributions, overall value and trust rankings, and outcomes) in public health collaboratives. Our findings suggest that network structure may have an influence on collaborative-related outcomes. The structural signature that had the most significant relationship to outcomes was density, with higher density indicating more positive outcomes. Also significant was the finding that more breadth creates new challenges such as difficulty in reaching consensus and creating ties with other members. However, assumptions that these structural components lead to improved outcomes for public health collaboratives may be slightly premature. Implications of
Dimensions of trust

DEFF Research Database (Denmark)

Frederiksen, Morten

2012-01-01

Georg Simmel is the seminal author on trust within sociology, but though inspired by Simmel, subsequent studies of intersubjective trust have failed to address Simmel’s suggestion that trust is as differentiated as the social relations of which it is part. Rather, trust has been studied within...... limited sets of exchange or work relations. This article revisits Simmel’s concept of trust as social form in order to investigate this differentiation. From an interview study, the differentiation and limits of trust are analysed within different types of social relations. Trust is found to vary greatly...... in scope and mode influenced by the intersecting dimensions of relations, objects and situations. Furthermore, trust exists between an outer threshold of expected deceit and an inner threshold of confident reliance. The findings from the qualitative study contribute new knowledge on the diversity of trust...
Collaborative Learning in Higher Education: Evoking Positive Interdependence.

Science.gov (United States)

Scager, Karin; Boonstra, Johannes; Peeters, Ton; Vulperhorst, Jonne; Wiegant, Fred

Collaborative learning is a widely used instructional method, but the learning potential of this instructional method is often underused in practice. Therefore, the importance of various factors underlying effective collaborative learning should be determined. In the current study, five different life sciences undergraduate courses with successful collaborative-learning results were selected. This study focuses on factors that increased the effectiveness of collaboration in these courses, according to the students. Nine focus group interviews were conducted and analyzed. Results show that factors evoking effective collaboration were student autonomy and self-regulatory behavior, combined with a challenging, open, and complex group task that required the students to create something new and original. The design factors of these courses fostered a sense of responsibility and of shared ownership of both the collaborative process and the end product of the group assignment. In addition, students reported the absence of any free riders in these group assignments. Interestingly, it was observed that students seemed to value their sense of achievement, their learning processes, and the products they were working on more than their grades. It is concluded that collaborative learning in higher education should be designed using challenging and relevant tasks that build shared ownership with students. © 2016 K. Scager et al. CBE—Life Sciences Education © 2016 The American Society for Cell Biology. This article is distributed by The American Society for Cell Biology under license from the author(s). It is available to the public under an Attribution–Noncommercial–Share Alike 3.0 Unported Creative Commons License (http://creativecommons.org/licenses/by-nc-sa/3.0).
Developing a model for application of electronic banking based on electronic trust

Directory of Open Access Journals (Sweden)

Amir Hooshang Nazarpoori

2014-05-01

Full Text Available This study develops a model for application of electronic banking based on electronic trust among costumers of Day bank in KhoramAbad city. A sample of 150 people was selected based on stratified random sampling. Questionnaires were used for the investigation. Results indicate that technology-based factors, user-based factors, and trust had negative relationships with perceived risk types including financial, functional, personal, and private. Moreover, trust including trust in system and trust in bank had a positive relationship with tendency to use and real application of electronic banking.
Exploring the Change from Low-Trust to High-Trust Organizations

DEFF Research Database (Denmark)

Jagd, Søren

what the notion of high-trust organization actually means, and that the change process in the direction of high trust organizations involves not only a quantitative growth in trust, but may involve important qualitative changes in the organization, especially concerning the relations between management......A growing body of literature point to the increasing importance of trust for organizations and for the explicit use of trust as a management tool. The explicit or implicit message in both management literature and research literature on trust as a management tool is that managers should pursue...... projects of personal and organizational change leading to high-trust organizations. In this paper I explore how we may understand this change towards high-trust organizations: What does it mean, what is the content of such a change, and what may be the consequences. I show that it is still rather unclear...

Effect of perceived Price, Brand Image, perceived Quality and Trust on Consumer’s buying Preferences

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B. Afsar

2014-06-01

Full Text Available The study investigates the effect of factors such as perceived price, brand image, perceived quality and trust on consumers' evaluative judgments for beautification products. Results showed that brand image has positive and significant impact on consumer trust. Increase in perceived quality and trust depicted increase in a particular brand preference. Decrease in perceived price showed significant and positive impact on brand preference. This study measured the effect of brand image, price, quality and consumer trust information on how individuals subjectively evaluate a brand.
Learning to Trust

NARCIS (Netherlands)

Nooteboom, B.

2005-01-01

Trust is full of puzzle and paradox.Trust is both rational and emotional. Trust can go beyond calculative self-interest, but has its limits.People may want to trust, while they may also feel threatened by it.If trust is not in place prior to a relationship, on the basis of institutions, prior
The relationship between inter-organizational trust and performance

Directory of Open Access Journals (Sweden)

Roman Fiala

2012-01-01

Full Text Available The article deals with an investigation of the relationship between inter-organizational trust and performance. Using data obtained in a questionnaire survey in 373 organizations with more than 20 employees with their seat in the Czech Republic, we found the relationship between inter-organizational trust and supplier performance, mediated by the level of conflict. Also, the statistically significant negative relationship between inter-organizational trust and costs of negotiation and the statistically significant positive relationship between supplier performance and perceived performance were confirmed. The hypothesis on the statistically significant relationship between inter-organizational trust and negotiating costs was not confirmed. The structural equation modelling technique was used in the calculations. The calculated model fit indices (CFI, NFI, NNFI with values over 0.9 demonstrate a very good quality of the model.
The Role of Trust for Leadership in Team Sports

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Patrycja Gulak-Lipka

2017-06-01

Full Text Available Today’s sport in many ways is like business. Numerous concepts as well as characteristics are adequate for both. The role of leaders in sports and business is invaluable when it comes to reaching goals or creating positive work environment. The aim of the paper is to identify the role of trust in relationships within a sport team, particularly between the leader and the rest of the group (trust in leader, and to highlight the impact of trust on the effectiveness of leaders’ work and successes achieved by a team.
The Role of Trust for Leadership in Team Sports

OpenAIRE

Gulak-Lipka, Patrycja

2017-01-01

Today’s sport in many ways is like business. Numerous concepts as well as characteristics are adequate for both. The role of leaders in sports and business is invaluable when it comes to reaching goals or creating positive work environment. The aim of the paper is to identify the role of trust in relationships within a sport team, particularly between the leader and the rest of the group (trust in leader), and to highlight the impact of trust on the effectiveness of leaders’ work and success...
Can we trust robots?

NARCIS (Netherlands)

Coeckelbergh, Mark

2011-01-01

Can we trust robots? Responding to the literature on trust and e-trust, this paper asks if the question of trust is applicable to robots, discusses different approaches to trust, and analyses some preconditions for trust. In the course of the paper a phenomenological-social approach to trust is
Collaboration

Science.gov (United States)

King, Michelle L.

2010-01-01

This article explores collaboration between library media educators and regular classroom teachers. The article focuses on the context of the issue, positions on the issue, the impact of collaboration, and how to implement effective collaboration into the school system. Various books and professional journals are used to support conclusions…
Development of a wellness trust to improve population health: Case-study of a United States urban center

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Diana Romero

2018-06-01

Full Text Available Across the United States health systems are recognizing the urgency of addressing the social determinants of health in order to improve population health. Wellness trusts, modeled after financial trusts support primary health prevention in community settings, provide an innovative opportunity for better community-clinical linkages, collaboration, and impact. This study aimed to understand the necessary tenets for a wellness trust in Brooklyn, New York (USA and examined community interest and political will; administrative, financing, and leadership structures; and metrics and data sources to monitor and assess impact. We employed a multi-method design. Key informant interviews (KIIs (n = 15 were conducted from 7/2016 to 1/2017. A content analysis of grey literature was used to analyze community interest and political will (n = 38. Extant datasets, such as New York City Community District profiles, were reviewed, and a narrative review was used to assess cost-effectiveness of prevention interventions (n = 33. The KIIs and grey literature underwent thematic analysis. Findings indicated healthcare issues dominated the health agenda despite recognition of social determinants of health. Braided funding (discrete funds that are coordinated but tracked separately and blended funding (funds pooled from multiple sources tracked together are common funding mechanisms. Robust data systems exist to assess impact. Indicators should address social determinants, performance and impact, be measurable, geographically specific, and include communities. Wellness trusts should be sustainable, engage communities, foster collaboration, and have adequate capacity. The Collective Impact Framework, a mechanism to coordinate and maximize efforts, offers this organizational structure. Wellness trusts are promising mechanisms to advance population health. Keywords: Wellness trusts, Mixed-methods design, Collective Impact Framework, Primary prevention
Perceptions of trust in physician-managers.

Science.gov (United States)

Cregård, Anna; Eriksson, Nomie

2015-01-01

The purpose of this paper is to explore the dual role of physician-managers through an examination of perceptions of trust and distrust in physician-managers. The healthcare sector needs physicians to lead. Physicians in part-time managerial positions who continue their medical practice are called part-time physician-managers. This paper explores this dual role through an examination of perceptions of trust and distrust in physician-managers. The study takes a qualitative research approach in which interviews and focus group discussions with physician-managers and nurse-managers provide the empirical data. An analytical model, with the three elements of ability, benevolence and integrity, was used in the analysis of trust and distrust in physician-managers. The respondents (physician-managers and nurse-managers) perceived both an increase and a decrease in physicians' trust in the physician-managers. Because elements of distrust were more numerous and more severe than elements of trust, the physician-managers received negative perceptions of their role. This paper's findings are based on perceptions of perceptions. The physicians were not interviewed on their trust and distrust of physician-managers. The healthcare sector must pay attention to the diverse expectations of the physician-manager role that is based on both managerial and medical logics. Hospital management should provide proper support to physician-managers in their dual role to ensure their willingness to continue to assume managerial responsibilities. The paper takes an original approach in its research into the dual role of physician-managers who work under two conflicting logics: the medical logic and the managerial logic. The focus on perceived trust and distrust in physician-managers is a new perspective on this complicated role.
Particularized trust, generalized trust, and immigrant self-rated health: cross-national analysis of World Values Survey.

Science.gov (United States)

Kim, H H-S

2018-05-01

This research examined the associations between two types of trust, generalized and particularized, and self-rated health among immigrants. Data were drawn from the World Values Survey (WVS6), the latest wave of cross-sectional surveys based on face-to-face interviews. The immigrant subsample analyzed herein contains 3108 foreign-born individuals clustered from 51 countries. Given the hierarchically nested data, two-level logistic regressions models were estimated using HLM (Hierarchical Linear Modeling) 7.1. At the individual level, net of socio-economic and demographic factors (age, gender, marital status, education, income, neighborhood security, and subjective well-being), particularized trust was positively related to physical health (odds ratio [OR] = 1.11, P < .001). Generalized trust, however, was not a significant predictor. At the country level, based on alternative models, the aggregate measure of particularized trust was negatively associated with subjective health. The odds of being healthy were on average about 30% lower. The interdisciplinary literature on social determinants of health has largely focused on the salubrious impact of trust and other forms of social capital on physical well-being. Many previous studies based on general, not immigrant, populations also did not differentiate between generalized and particularized types of trust. Results from this study suggest that this conceptual distinction is critical in understanding how and to what extent the two are differentially related to immigrant well-being across multiple levels of analysis. Copyright © 2018 The Royal Society for Public Health. Published by Elsevier Ltd. All rights reserved.
Neural Signatures of Trust During Human-Automation Interactions

Science.gov (United States)

2016-04-01

also automated devices such as a Global Positioning System. For instance, to provide advanced safety measures, the Transportation Safety...AFRL-AFOSR-VA-TR-2016-0160 Neural Signatures of Trust during Human- Automation Interactions Frank Krueger GEORGE MASON UNIVERSITY Final Report 04/01...SUBTITLE Neural Signatures of Trust during Human- Automation Interactions 5a. CONTRACT NUMBER FA9550-13-1-0017 5b. GRANT NUMBER 5c. PROGRAM ELEMENT
Relationship between Trust, Distributed Leadership and Job Performance in Health Care Context

DEFF Research Database (Denmark)

Jain, Ajay K.; Günzel-Jensen, Franziska

2014-01-01

satisfaction mediates the relationship between vertical trust and distributed leadership, and further distributed leadership had a positive impact on job performance. Furthermore, the results also showed that job satisfaction had a positively significant impact on distributed leadership and employees......´ performance. Moreover, distributed leadership has affected employees´ performance positively and it carries the impact of job satisfaction on performance. Implications: The study showed that trust and job satisfaction are important triggers of DL. Furthermore, results are also interesting because literature......Purpose: This study aims at investigating the effect of vertical trust on distributed leadership and performance as mediated by job satisfaction, and further to see the role of DL in carrying out the effect of satisfaction on employees´ performance. Design: Grounded in literature on organizational...
Effects of organizational justice on organizational citizenship behaviors: mediating effects of institutional trust and affective commitment.

Science.gov (United States)

Guh, Wei-Yuan; Lin, Shang-Ping; Fan, Chwei-Jen; Yang, Chin-Fang

2013-06-01

This study investigated the mediating role of institutional trust and affective commitment on the relationship between organizational justice and organizational citizenship behaviors. The study participants were 315 faculty members at 67 public/private universities of technology and vocational colleges in Taiwan. Structural equation modeling was used to analyze the relationships between the variables and assess the goodness of fit of the overall model. Organizational justice was positively related to institutional trust and there was an indirect effect of organizational justice on affective commitment through institutional trust. In addition, the relation between institutional trust and affective commitment was positive and affective commitment was shown to have a positive relation to organizational citizenship behaviors. Institutional trust was found to indirectly affect organizational citizenship behaviors through affective commitment. Most importantly, this study suggested a mediating effect of institutional trust and affective commitment on the relation between organizational justice and organizational citizenship behaviors. Implications, limitations, and future research were also discussed.
To Trust or Not to Trust? What Drives Public Trust in Science in Social Media Engagement

Science.gov (United States)

Hwong, Y. L.; Oliver, C.; Van Kranendonk, M. J.

2017-12-01

The erosion of public trust in science is a serious concern today. This climate of distrust has real consequences, from the anti-vaccination movement to climate change denials. The age of social media promises opportunities for improved interactivity between scientists and the public, which experts hope will help improve public confidence in science. However, evidence linking social media engagement and public attitude towards science is scarce. Our study aimed to help fill this gap. We examined Twitter engagement and its impact on public trust in science, focusing on two related science issues: space science and climate change. Our datasets comprised of 10,000 randomly sampled tweets over a month's period in 2016. We used human annotation and machine learning to analyse the tweets. Results revealed the level of distrust was significantly higher in the climate change tweets. However, in the climate change network, people who engaged with science personalities trust science more than those who did not. This difference in trust levels was not present in the space science network. There the two clusters of people displayed similar levels of trust in science. Additionally, we used machine learning to predict the trust labels of tweets and conducted feature analysis to find the properties of trust-inspiring tweets. Our supervised learning algorithm was able to predict trust in science in our sample tweets with 84% accuracy. The strongest predictors of trust in science (as conveyed by tweets) were similarity, presence of URL and authenticity. Contrast this with the findings of our previous study investigating the features of highly engaging space science related social media messages, authenticity is the only feature that also inspires trust. This indicates that what works to promote engagement (e.g. `retweets', `Likes') does not necessarily build trust in science. Social media science communication is not as simple as `we engage, therefore they trust'. We suggest that
Student Trust in Teachers and Student Perceptions of Safety: Positive Predictors of Student Identification with School

Science.gov (United States)

Mitchell, Roxanne M.; Kensler, Lisa; Tschannen-Moran, Megan

2018-01-01

This study examined the effects of student trust in teacher and student perceptions of safety on identification with school. Data were collected from one large urban district in an eastern state. Participants included 5441 students in 3rd through 12th grades from 49 schools. Students responded to surveys that assessed student trust in teachers,…
Monitoring the level of government trust, risk perception and intention of the general public to adopt protective measures during the influenza A (H1N1) pandemic in The Netherlands.

Science.gov (United States)

van der Weerd, Willemien; Timmermans, Daniëlle Rm; Beaujean, Desirée Jma; Oudhoff, Jurriaan; van Steenbergen, Jim E

2011-07-19

During the course of an influenza pandemic, governments know relatively little about the possibly changing influence of government trust, risk perception, and receipt of information on the public's intention to adopt protective measures or on the acceptance of vaccination. This study aims to identify and describe possible changes in and factors associated with public's intentions during the 2009 influenza A (H1N1) pandemic in the Netherlands. Sixteen cross-sectional telephone surveys were conducted (N = 8060) between April - November 2009. From these repeated measurements three consecutive periods were categorized based on crucial events during the influenza A (H1N1) pandemic. Time trends in government trust, risk perception, intention to adopt protective measures, and the acceptance of vaccination were analysed. Factors associated with an intention to adopt protective measures or vaccination were identified. Trust in the government was high, but decreased over time. During the course of the pandemic, perceived vulnerability and an intention to adopt protective measures increased. Trust and vulnerability were associated with an intention to adopt protective measures in general only during period one. Higher levels of intention to receive vaccination were associated with increased government trust, fear/worry, and perceived vulnerability. In periods two and three receipt of information was positively associated with an intention to adopt protective measures. Most respondents wanted to receive information about infection prevention from municipal health services, health care providers, and the media. The Dutch response to the H1N1 virus was relatively muted. Higher levels of trust in the government, fear/worry, and perceived vulnerability were all positively related to an intention to accept vaccination. Only fear/worry was positively linked to an intention to adopt protective measures during the entire pandemic. Risk and crisis communication by the government should
The Effects of Trust Transference, Mobile Attributes and Enjoyment on Mobile Trust

Directory of Open Access Journals (Sweden)

Cristiane Junqueira Giovannini

2015-01-01

Full Text Available Trust is essential in building relationships. In mobile commerce, as in electronic commerce, trust is even more valuable given the absence of human contact and direct observation of the service provider. Despite the importance of trust for mobile commerce, there has been little academic effort to study the relationships between mobile devices unique components of interactivity and customer trust, or the relationship between offline, online and mobile trust. This study proposes a trust-mediated model for customer attitude and transaction intentions in mobile commerce contexts that incorporates trust transference and unique factors present in mobile commerce. Data were collected in an online survey and analyzed via structural equations modeling. Results suggest that trust transferred from online contexts and ease of use have significant effects on mobile trust formation, while also indicating that mobile trust influences consumers’ attitudes and intentions to purchase using mobile devices.
Trust and Professional Skepticism in the Relationship between auditors and Clients

DEFF Research Database (Denmark)

Aschauer, Ewald; Fink, Matthias; Moro, Andrea

2017-01-01

This study empirically investigates the relationship between auditors' identification-based trust in client firm's managers and their perceptions of auditors' professional skepticism. We employ a multimethod approach broken Down into two studies. First, in study 1, we approached auditors...... collected from 233 real auditor-client dyads in Germany reveals that auditors' identification-based trust is positively Associated with their clients' perception of the auditors' professional skepticism. The identified coexistence of trust and professional skepticism in auditor-client dyads implies...... that regulatory measures that impede the evolution of trust between auditors and their clients will fail to enhance professional skepticism. instead, regulations should give auditors and their clients sufficient leeway to establish identification-based trust....
Looking for Trust

DEFF Research Database (Denmark)

Bøge, Ask Risom; Lauritsen, Peter

Trust and surveillance are often seen as opposites. Trust is regularly characterized as the glue that holds society together, while surveillance is seen as corrosive. However, in Scandinavia high levels of trust and surveillance coexist. It is therefore interesting to investigate...... if there is a connection between these phenomena and ask what is the role of trust in the spread of surveillance in Scandinavia? The aim of this paper is: 1) to investigate the role of trust in the history of the Danish DNA database and 2) to experiment with Actor-Network-Theory (ANT) as an ap-proach in studies of trust....
Collaborative Learning in Higher Education: Evoking Positive Interdependence

Science.gov (United States)

Scager, Karin; Boonstra, Johannes; Peeters, Ton; Vulperhorst, Jonne; Wiegant, Fred

2016-01-01

Collaborative learning is a widely used instructional method, but the learning potential of this instructional method is often underused in practice. Therefore, the importance of various factors underlying effective collaborative learning should be determined. In the current study, five different life sciences undergraduate courses with successful…

Danish Exceptionalism: Explaining the Unique Increase in Social Trust over the Past 30 Years

DEFF Research Database (Denmark)

Sønderskov, Kim Mannemar; Dinesen, Peter Thisted

2014-01-01

Given the positive societal consequences of social trust and the exceptional high levels of trust found in the Nordic countries, there is a growing interest in the background for Nordic trust exceptionalism. Reflecting the debate about the roots of trust, the question is whether this exceptionalism...... has been a permanent feature of these societies, i.e., an enduring cultural trait, or primarily been shaped by more contemporary experiential forces. This article examines the roots of the present Nordic trust exceptionalism by means of analysing the development of trust in Denmark over the past three...
Collaborative experience

DEFF Research Database (Denmark)

Mortensen, Thomas Bøtker

-Doerr, 1996) and has been shown to have a positive effect to the outcome of collaborative R&D (Sampson, 2005). Anand & Khanna (2000), furthermore, hypothesized that research joint ventures are more ambiguous than marketing joint ventures and even more the licensing and showed that the effect of collaborative......Literature review: Collaborative experience has been shown to have a positive effect on the collaborative outcome in general (Anand & Khanna, 2000; Kale, Dyer & Singh, 2002). Furthermore, it has been linked to the ability to exploit the network of the firm for learning (Powell, Koput and Smith...... experience was largest the higher the hypothesized ambiguity. Theoretically contribution: This research project aims at contributing to existing literature by arguing, that collaborative experience is a moderating variable which moderates the effects on collaborative outcome from the level of complexity...
The Influence of Environmental Friendliness on Green Trust: The Mediation Effects of Green Satisfaction and Green Perceived Quality

Directory of Open Access Journals (Sweden)

Yu-Shan Chen

2015-07-01

Full Text Available As global green trends became more prevalent, green marketing also developed into an important issue. Although prior literature explored the main factors affecting green trust, it was inconclusive as to how environmental friendliness could affect the green trust in green marketing. This study aims to focus on the positive influence of environmental friendliness on green trust, and explore the mediation effects of green satisfaction and green perceived quality. This study undertakes an empirical study by means of questionnaire survey. The respondents are consumers who have experience purchasing green products. This study applies structural equation modeling (SEM to test the hypotheses. The findings of this study indicate that (1 environmental friendliness has a significant positive impact on green satisfaction, green perceived quality, and green trust; (2 both green satisfaction and green perceived quality positively affect green trust; and (3 green satisfaction and green perceived quality partially mediate the positive relationship between environmental friendliness and green trust.
THE EFFECT OF BANK IMAGE AND TRUST ON LOYALITY MEDIATED BY CUSTOMER SATISFACTION

Directory of Open Access Journals (Sweden)

Sumadi Sumadi

2015-09-01

Full Text Available The purpose of this study is to analyze the effect of the bank’s image and trust on customer satisfaction, as well as the effect of the image of the bank, trust, and satisfaction on customer loyalty. The study used sample of 100 people who were taken by purposive sampling technique. This research utilized multiple linear regression analysis and path analysis. Based on the hypothesis test, the results show that the image of the bank was significantly has positive effect on customer satisfaction, but trust has no significant effect on customer satisfaction. In addition, the bank’s image has no significant effect on customer loyalty. Moreover, trust and customer satisfaction significantly have positive effect on customer loyalty. Mediation test shows that customer satisfaction mediates the effect of the bank’s image on customer loyalty and customer satisfaction does not mediate trust on customer loyalty. Info
Information richness and trust in V-commerce: implications for services marketing

OpenAIRE

Chesney, Thomas; Chuah, Swee Hoon; Dobele, A.; Hoffmann, Robert

2017-01-01

Purpose: The potential for e-commerce is limited by a trust deficit when traders do not interact in a physical, bricks-and-mortar context. The theory of information richness posits that equivocal interactions, such as ones requiring trust, can be facilitated through communication media that transmit multiple cues interactively. We examine the potential of information-rich virtual worlds to reduce this trust deficit compared with more traditional web-based e-tailing environments.\\ud \\ud Design...
Interpersonal Trust across Six Asia-Pacific Countries: Testing and Extending the ‘High Trust Society’ and ‘Low Trust Society’ Theory

Science.gov (United States)

Ward, Paul R.; Mamerow, Loreen; Meyer, Samantha B.

2014-01-01

Background Trust is regarded as a necessary component for the smooth running of society, although societal and political modernising processes have been linked to an increase in mistrust, potentially signalling social and economic problems. Fukuyama developed the notion of ‘high trust’ and ‘low trust’ societies, as a way of understanding trust within different societies. The purpose of this paper is to empirically test and extend Fukuyama’s theory utilising data on interpersonal trust in Taiwan, Hong Kong, South Korea, Japan, Australia and Thailand. This paper focuses on trust in family, neighbours, strangers, foreigners and people with a different religion. Methods Cross-sectional surveys were undertaken in 2009–10, with an overall sample of 6331. Analyses of differences in overall levels of trust between countries were undertaken using Chi square analyses. Multivariate binomial logistic regression analysis was undertaken to identify socio-demographic predictors of trust in each country. Results Our data indicate a tripartite trust model: ‘high trust’ in Australia and Hong Kong; ‘medium trust’ in Japan and Taiwan; and ‘low trust’ in South Korea and Thailand. Trust in family and neighbours were very high across all countries, although trust in people with a different religion, trust in strangers and trust in foreigners varied considerably between countries. The regression models found a consistent group of subpopulations with low trust across the countries: people on low incomes, younger people and people with poor self-rated health. The results were conflicting for gender: females had lower trust in Thailand and Hong Kong, although in Australia, males had lower trust in strangers, whereas females had lower trust in foreigners. Conclusion This paper identifies high, medium and low trust societies, in addition to high and low trusting population subgroups. Our analyses extend the seminal work of Fukuyama, providing both corroboration and
Job satisfaction as a matter of time, team, and trust

DEFF Research Database (Denmark)

Uhrenfeldt, Lisbeth; Hall, Elisabeth

2015-01-01

Support and variety regarding work, autonomy, organizational constraints, and promotion opportunities are factors contributing to job satisfaction or lack thereof among hospital nurses together with self-perceived health, education and career orientation. The aim of this study was to explore public...... hospital nurses’ experiences of job satisfaction. This qualitative study was undertaken in a caring theory context. Ten proficient Danish hospital nurses were interviewed twice and data were analysed using a hermeneutic approach. The analysis revealed that time, team, and trust were essential components...... in job satisfaction. Time, team and trust helped the nurses collaborate with patients, care for relatives, and work in teams with other hospital staff members. Lack of job satisfaction occurred when time was to short or quality care was threatened, when the nurses felt alone and had to finish their job...
An exploratory analysis of network characteristics and quality of interactions among public health collaboratives

Directory of Open Access Journals (Sweden)

Danielle M. Varda

2012-06-01

Full Text Available While the benefits of collaboration have become widely accepted and the practice of collaboration is growing within the public health system, a paucity of research exists that examines factors and mechanisms related to effective collaboration between public health and their partner organizations. The purpose of this paper is to address this gap by exploring the structural and organizational characteristics of public health collaboratives. Design and Methods. Using both social network analysis and traditional statistical methods, we conduct an exploratory secondary data analysis of 11 public health collaboratives chosen from across the United States. All collaboratives are part of the PARTNER (www.partnertool.net database. We analyze data to identify relational patterns by exploring the structure (the way that organizations connect and exchange relationships, in relation to perceptions of value and trust, explanations for varying reports of success, and factors related to outcomes. We describe the characteristics of the collaboratives, types of resource contributions, outcomes of the collaboratives, perceptions of success, and reasons for success. We found high variation and significant differences within and between these collaboratives including perceptions of success. There were significant relationships among various factors such as resource contributions, reasons cited for success, and trust and value perceived by organizations. We find that although the unique structure of each collaborative makes it challenging to identify a specific set of factors to determine when a collaborative will be successful, the organizational characteristics and interorganizational dynamics do appear to impact outcomes. We recommend a quality improvement process that suggests matching assessment to goals and developing action steps for performance improvement.
Take the money and run: Psychopathic behavior in the trust game

Directory of Open Access Journals (Sweden)

Manuel Ignacio Ibáñez

2016-11-01

Full Text Available We study the association among different sources of individual differences such as personality, cognitive ability and risk attitudes with trust and reciprocate behavior in an incentivized experimental binary trust game in a sample of 220 (138 females undergraduate students. The game involves two players, player 1 (P1 and player 2 (P2. In the first stage, P1 decides whether to trust and let P2 decide, or to secure an egalitarian payoff for both players. If P1 trusts P2, the latter can choose between a symmetric payoff that is double than the secure alternative discarded by P1, and an asymmetric payoff in which P2 earns more than in any other case but makes P1 worse off. Before the main experiment, we obtained participants’ scores for Abstract Reasoning (AR, risk attitudes, basic personality characteristics, and specific traits such as psychopathy and impulsivity. During the main experiment, we measured Heart Rate (HR and Electrodermal Activity (EDA variation to account for emotional arousal caused by the decision and feedback processes. Our main findings indicate that, on one hand, P1 trust behavior associates to positive emotionality and, specifically, to the extraversion’s warmth facet. In addition, the impulsivity facet of positive urgency also favors trust behavior. No relation to trusting behavior was found for either other major personality aspects or risk attitudes. The physiological results show that participants scoring high in psychopathy exhibit increased EDA and reduced evoked HR deceleration at the moment in which they are asked to decide whether or not to trust. Regarding P2, we find that AR ability and mainly low disagreeable disinhibition favor reciprocal behavior. Specifically, lack of reciprocity significantly relates with a psychopathic, highly disinhibited and impulsive personality. Thus, the present study suggests that personality characteristics would play a significant role in different behaviors underlying cooperation
Focus on Collaboration: How Understanding the Nature of Trust Can Help Address the Standards

Science.gov (United States)

Rinio, Deborah

2018-01-01

Teacher and librarian collaboration is a main theme in school librarianship, education research, and professional literature. Now, within the American Association of School Librarians' "National School Library Standards," collaboration is one of the six Shared Foundations on which the standards are based. Improving collaboration in…
Framing, intentions, and trust-choice incompatibility

NARCIS (Netherlands)

Keren, G.B.

2007-01-01

The present paper examines how framing of messages and the intentions inferred from different—positive vs. negative—framings, interact with the development of trust. Empirical evidence is presented showing that different, logically equivalent, frames are supposedly interpreted as implying different
Balancing Trust and Control

DEFF Research Database (Denmark)

Jagd, Søren

This paper focuses on the leadership challenge of balancing trust and control. The relation between trust and control has for a long time been a puzzling issue for management researchers. In the paper I first show that there has been a dramatic change in the way the relation between trust...... and control has been conceptualized in trust research. While the relation between trust and control earlier was conceptualized as a more or less stable balance between trust and control, more recent research conceptualizes the relation between trust and control more as a dynamical process that involves...... an ongoing process of balancing the relation between trust and control. Second, taking the departure in the recent conceptualization of the balance between trust and control as an interactive process I discuss the challenges for management in handling this more subtle balancing of trust and control...
Public Trust in Health Information Sharing: A Measure of System Trust.

Science.gov (United States)

Platt, Jodyn E; Jacobson, Peter D; Kardia, Sharon L R

2018-04-01

To measure public trust in a health information sharing in a broadly defined health system (system trust), inclusive of health care, public health, and research; to identify individual characteristics that predict system trust; and to consider these findings in the context of national health initiatives (e.g., learning health systems and precision medicine) that will expand the scope of data sharing. Survey data (n = 1,011) were collected in February 2014. We constructed a composite index of four dimensions of system trust-competency, fidelity, integrity, and trustworthiness. The index was used in linear regression evaluating demographic and psychosocial predictors of system trust. Data were collected by GfK Custom using a nationally representative sample and analyzed in Stata 13.0. Our findings suggest the public's trust may not meet the needs of health systems as they enter an era of expanded data sharing. We found that a majority of the U.S. public does not trust the organizations that have health information and share it (i.e., the health system) in one or more dimensions. Together, demographic and psychosocial factors accounted for ~18 percent of the observed variability in system trust. Future research should consider additional predictors of system trust such as knowledge, attitudes, and beliefs to inform policies and practices for health data sharing. © Health Research and Educational Trust.
Partisan strength, political trust and generalized trust in the United States: An analysis of the General Social Survey, 1972-2014.

Science.gov (United States)

Hooghe, Marc; Oser, Jennifer

2017-11-01

The literature on political parties suggests that strong partisan identities are associated with citizens' effective interaction with the political system, and with higher levels of political trust. Traditionally, party identity therefore is seen as a mechanism that allows for political integration. Simultaneously, however, political parties have gained recent attention for their role in promoting societal polarization by reinforcing competing and even antagonistic group identities. This article uses General Social Survey data from 1972 - 2014 to investigate the relationship between partisan strength and both political and generalized trust. The findings show that increases in partisan strength are positively related to political trust, but negatively related to generalized trust. This suggests that while partisan strength is indeed an important linkage mechanism for the political system, it is also associated with a tendency toward social polarization, and this corrosive effect thus far has not gained sufficient attention in literature on party identity. Copyright © 2017 Elsevier Inc. All rights reserved.
Perception on justice, trust and tax compliance behavior in Malaysia

Directory of Open Access Journals (Sweden)

Sellywati Mohd Faizal

2017-09-01

Full Text Available The relationship between justice and trust with tax compliance behavior in Malaysia was studied. Previous studies have acknowledged the perception that justice does have an impact on tax compliance. This study distinguishes justice into procedural justice, distributive justice, and retributive justice. Therefore, this study examined the effect of these three types of justice on tax compliance. Trust also influences the act of tax compliance and it also has a relationship to the element of justice. Perceptions from individual taxpayers were gathered using questionnaires from previous studies. The findings suggest only procedural justice and trust affect tax compliance and procedural justice was positively and significantly correlated to trust. However, trust does not mediate the relationship between justice and compliance. This research will contribute to the tax literature with widened scope on justice in Malaysia.
Dimensionality of trust: An analysis of the relations between propensity, trustworthiness and trust

Directory of Open Access Journals (Sweden)

Marita Heyns

2015-05-01

Research purpose: This study examined the dynamic interplay between trust propensity, trustworthiness beliefs and the decision to trust, as perceived within dyadic workplace relationships. Motivation for the study: No studies, as far as the authors are aware, have ever attempted to use a combination of Mayer and Davis’s well-known assessment of trustworthiness and Gillespie’s measure of behavioural trust within the same study. By including measures of main antecedents and the actual decision to trust in the same study, the multidimensionality of trust can be established more concretely. Research approach, design and method: A cross-sectional survey design with a convenience sample (N = 539 was used. The Behavioural Trust Inventory and the Organisational Trust Instrument were administered. Main findings: Results confirmed the distinctness of propensity, trustworthiness and trust as separate main constructs. Trust was strongly associated with trustworthiness beliefs. Trustworthiness beliefs fully mediated the relationship between propensity and trust. The observed relations between propensity and trustworthiness suggest that individuals with a natural predisposition to trust others will be more inclined to perceive a specific trust referent as trustworthy. Practical/managerial implications: Leaders should realise that their attitudes and behaviour have a decisive impact on trust formation processes: if they are being perceived as trustworthy, followers will be likely to respond by engaging in trusting behaviours towards them. Tools to assess followers’ perceptions of the trustworthiness of the leader may provide useful feedback that can guide leaders. Contribution/value-add: This study contributes to scientific knowledge regarding the influence of propensity to trust and trustworthiness on trust of leaders.
Online trust building through third party trust transfer and third party protection

Science.gov (United States)

Wandoko, Wanda; Saleh Abbas, Bahtiar; Budiastuti, Dyah; Kosala, Raymond

2017-03-01

The primary objective of this research is to develop an online trust building mechanism for SME (Small Medium Enterprise). Trust is very important in e-commerce. The nature of online shopping has a greater uncertainty than offline shopping. Seeing as there is an uncertainty that can produce risks, a prospective buyer’s trust is needed. A lot of people’s unwillingness to shop online is caused by their lack of trust toward e-commerce. E-commerce is said to be one of the ways for SME to compete with bigger companies. However, building trust requires immense time and cost. SME with limited resources may experience difficulties in building trust just with their own resources. Base on literature research that needs to be validated in next research, we found that trust can be built through trust transfer from the reputable and well-known trust-mark issuer, and third party protection such as escrow account service and credit card issuer.
Why do We Trust X-ray Crystallography?

Indian Academy of Sciences (India)

IAS Admin

crystal X-ray diffraction pattern and good chemical sense that elevates X-ray crystallography to its position as the most trusted analytical technique. Suggested Reading. [1] William Clegg, Crystal Structure Determination, Oxford Chemistry Prim-.
[Crises of trust].

Science.gov (United States)

Chen, Thai-Form; Tseng, Hsing-Chau

2006-02-01

Extensive media coverage is warning of a crisis of trust that has emerged as a serious issue in our society. This article explores the meaning of "crisis," concepts of crisis management, mechanisms for building trust, and the underlying significance of trust and distrust. Evidence is adduced to testify to the erosion of trust and factors in our society that reflect the potential for crises of trust. Organizational decision makers, including hospital managers, are urged to identify and reflect upon weaknesses in their organizations in order that remedial action can be taken to preempt such crises.
Trust makers, breakers and brokers: building trust in the Australian food system

OpenAIRE

Wilson, Annabelle; Coveney, John; Henderson, Julie; Meyer, Samantha; Calnan, Michael; Caraher, Martin; Webb, Trevor; Elliott, Anthony; Ward, Paul

2013-01-01

Background The importance of consumer trust in the food supply has previously been identified, and dimensions of consumer trust in food?who they trust and the type of trust that they exhibit?has been explored. However, there is a lack of research about the mechanisms through which consumer trust in the food supply is developed, maintained, broken and repaired. This study seeks to address this gap by exploring if, and how, consumer trust in the food supply is considered by the media, food indu...

Understanding collaborative partnerships between farmers

DEFF Research Database (Denmark)

Asai, Masayasu

Danish farmers have developed their own strategies to respond to environmental regulations of manure application. Selfgoverning manure exchanges have been widely undertaken by farmers for more than a decade, giving rise to well-established practices. However, there is little factual knowledge about...... the extent and functioning of such existing partnerships between farms as well as farmers’ perceptions of what constitutes successful arrangements. Based on registry and farmer survey data the PhD thesis shows that the vast majority of manure exporters know their partners prior to establishing manure......, duration of the partnership and transport distance. The most important aspects of farmers' perception of successful collaborative arrangements seem to be trust, continuity, flexibility and accessibility. These findings supplement the understanding of farmer collaboration based on spatial-economic models...
Interdisciplinary Matchmaking: Choosing Collaborators by Skill, Acquaintance and Trust

Science.gov (United States)

Hupa, Albert; Rzadca, Krzysztof; Wierzbicki, Adam; Datta, Anwitaman

Social networks are commonly used to enhance recommender systems. Most of such systems recommend a single resource or a person. However, complex problems or projects usually require a team of experts that must work together on a solution. Team recommendation is much more challenging, mostly because of the complex interpersonal relations between members. This chapter presents fundamental concepts on how to score a team based on members' social context and their suitability for a particular project. We represent the social context of an individual as a three-dimensional social network (3DSN) composed of a knowledge dimension expressing skills, a trust dimension and an acquaintance dimension. Dimensions of a 3DSN are used to mathematically formalize the criteria for prediction of the team's performance. We use these criteria to formulate the team recommendation problem as a multi-criteria optimization problem. We demonstrate our approach on empirical data crawled from two web2.0 sites: onephoto.net and a social networking site. We construct 3DSNs and analyze properties of team's performance criteria.
A New Trusted and Collaborative Agent Based Approach for Ensuring Cloud Security

OpenAIRE

Pal, Shantanu; Khatua, Sunirmal; Chaki, Nabendu; Sanyal, Sugata

2011-01-01

In order to determine the user's trust is a growing concern for ensuring privacy and security in a cloud computing environment. In cloud, user's data is stored in one or more remote server(s) which poses more security challenges for the system. One of the most important concerns is to protect user's sensitive information from other users and hackers that may cause data leakage in cloud storage. Having this security challenge in mind, this paper focuses on the development of a more secure clou...
How Consumer Trust in Financial Institutions Influences Relationships Between Knowledge, Cognitive Effort and Financial Healthiness

DEFF Research Database (Denmark)

Hansen, Torben

2014-01-01

Trust not only relates to customer trust in individual financial companies (i.e., narrow-scope trust) but also relates to the broader business context in which consumers carry out their financial decisions (i.e., broad-scope trust). Based on two surveys comprising 1,155 bank consumers and 764...... pension consumers, respectively, the results of this study indicate that broad-scope trust negatively moderates relations between knowledge and financial healthiness and between cognitive effort and financial healthiness. In addition, it is demonstrated that broad-scope trust negatively influences...... cognitive effort and positively influences financial healthiness....
Honesty-humility under threat: Self-uncertainty destroys trust among the nice guys.

Science.gov (United States)

Pfattheicher, Stefan; Böhm, Robert

2018-01-01

Recent research on humans' prosociality has highlighted the crucial role of Honesty-Humility, a basic trait in the HEXACO personality model. There is overwhelming evidence that Honesty-Humility predicts prosocial behavior across a vast variety of situations. In the present contribution, we cloud this rosy picture, examining a condition under which individuals high in Honesty-Humility reduce prosocial behavior. Specifically, we propose that under self-uncertainty, it is particularly those individuals high in Honesty-Humility who reduce trust in unknown others and become less prosocial. In 5 studies, we assessed Honesty-Humility, manipulated self-uncertainty, and measured interpersonal trust or trust in social institutions using behavioral or questionnaire measures. In Study 1, individuals high (vs. low) in Honesty-Humility showed higher levels of trust. This relation was mediated by their positive social expectations about the trustworthiness of others. Inducing self-uncertainty decreased trust, particularly in individuals high in Honesty-Humility (Studies 2-5). Making use of measuring the mediator (Studies 2 and 3) and applying a causal chain design (Studies 4a and 4b), it is shown that individuals high in Honesty-Humility reduced trust because self-uncertainty decreased positive social expectations about others. We end with an applied perspective, showing that Honesty-Humility is predictive of trust in social institutions (e.g., trust in the police; Study 5a), and that self-uncertainty undermined trust in the police especially for individuals high in Honesty-Humility (Study 5b). By these means, the present research shows that individuals high in Honesty-Humility are not unconditionally prosocial. Further implications for Honesty-Humility as well as for research on self-uncertainty and trust are discussed. (PsycINFO Database Record (c) 2018 APA, all rights reserved).
8 ways to build collaborative teams.

Science.gov (United States)

Gratton, Lynda; Erickson, Tamara J

2007-11-01

Executing complex initiatives like acquisitions or an IT overhaul requires a breadth of knowledge that can be provided only by teams that are large, diverse, virtual, and composed of highly educated specialists. The irony is, those same characteristics have an alarming tendency to decrease collaboration on a team. What's a company to do? Gratton, a London Business School professor, and Erickson, president of the Concours Institute, studied 55 large teams and identified those with strong collaboration despite their complexity. Examining the team dynamics and environment at firms ranging from Royal Bank of Scotland to Nokia to Marriott, the authors isolated eight success factors: (1) "Signature" relationship practices that build bonds among the staff, in memorable ways that are particularly suited to a company's business. (2) Role models of collaboration among executives, which help cooperation trickle down to the staff. (3) The establishment of a "gift culture," in which managers support employees by mentoring them daily, instead of a transactional "tit-for-tat culture", (4) Training in relationship skills, such as communication and conflict resolution. (5) A sense of community, which corporate HR can foster by sponsoring group activities. (6) Ambidextrous leadership, or leaders who are both task-oriented and relationship-oriented. (7) Good use of heritage relationships, by populating teams with members who know and trust one another. (8) Role clarity and task ambiguity, achieved by defining individual roles sharply but giving teams latitude on approach. As teams have grown from a standard of 20 members to comprise 100 or more, team practices that once worked well no longer apply. The new complexity of teams requires companies to increase their capacity for collaboration, by making long-term investments that build relationships and trust, and smart near-term decisions about how teams are formed and run.
Trust in the source of received information as a factor related to public perception of shale gas drilling

Directory of Open Access Journals (Sweden)

Sylwia Mrozowska

2016-11-01

Full Text Available Three studies were carried out to examine whether trust in sources of information on technology is related to positive attitudes toward shale gas drilling. Factors we controlled for included: scientific knowledge, universalism and security as personal values, attitudes towards science, personal and group identity fusion, political views, and valence of the media information people received. We assumed hypothesis 1, that trust in the source of the information would be a significant predictor of positive attitudes toward shale gas, above and beyond other variables we controlled for (study 1. Also, we stated hypothesis 2, that trust in the source of information on technology in question would be related to more positive attitudes toward shale gas when more positive information is provided, and to more negative perception of gas drilling when less positive information is presented. Thus, we expected an interaction effect between trust and valence of information presented to participants (studies 2 and 3. Participants completed questionnaires in Poland (studies 1 and 2 and the USA (study 3. They where recruited from communities in regions where shale gas industry could potentially be developed (study 2 or has been developed (study 3. The results showed: (a a significant relationship between trust in negative information on shale gas and negative attitudes toward extraction; (b a significant interaction between trust and valence of information on shale gas. That is, trust in the source of information was related to more positive attitudes toward shale gas when a positive view is provided, and to more negative attitudes when undesirable information is presented.
Trust-Based Working Time and Organizational Performance: Evidence from German Establishment-Level Panel Data

OpenAIRE

Michael Beckmann; Istvàn Hegedüs

2011-01-01

This paper empirically examines the impact of trust-based working time on firm performance using panel data from German establishments. Trust-based working time is a human resource management practice that involves a high degree of worker autonomy in terms of scheduling individual working time. From the theoretical viewpoint, trust-based working time may affect worker motivation positively as well as negatively. Therefore, at the establishment level the performance effects of trust-based work...
A Framework to Evaluate Ecological and Social Outcomes of Collaborative Management: Lessons from Implementation with a Northern Arizona Collaborative Group

Science.gov (United States)

Muñoz-Erickson, Tischa A.; Aguilar-González, Bernardo; Loeser, Matthew R. R.; Sisk, Thomas D.

2010-01-01

As collaborative groups gain popularity as an alternative means for addressing conflict over management of public lands, the need for methods to evaluate their effectiveness in achieving ecological and social goals increases. However, frameworks that examine both effectiveness of the collaborative process and its outcomes are poorly developed or altogether lacking. This paper presents and evaluates the utility of the holistic ecosystem health indicator (HEHI), a framework that integrates multiple ecological and socioeconomic criteria to evaluate management effectiveness of collaborative processes. Through the development and application of the HEHI to a collaborative in northern Arizona, the Diablo Trust, we present the opportunities and challenges in using this framework to evaluate the ecological and social outcomes of collaborative adaptive management. Baseline results from the first application of the HEHI are presented as an illustration of its potential as a co-adaptive management tool. We discuss lessons learned from the process of selecting indicators and potential issues to their long-term implementation. Finally, we provide recommendations for applying this framework to monitoring and adaptive management in the context of collaborative management.
A three musketeering approach to pastoral care: Reflections on collaboration between pastoral care, narrative therapy and positive psychology

Directory of Open Access Journals (Sweden)

Alfred R. Brunsdon

2014-01-01

Full Text Available In the current times of change, deconstruction and ever-growing relativisation, pastoral praxis finds itself in methodological limbo. Pastoral practitioners currently face the challenge of effectively reaching postmodern people through the pastoral process. This challenge is intensified by the innate tension between revelation and experience in pastoral theology as well as the philosophical migration from modernism to postmodernism, which necessitates an on-going rethinking of pastoral praxis. This research investigates a collaborative approach between pastoral care, narrative therapy and positive psychology as a possible method for dispensing pastoral care. A broad outline of these approaches as well as their underlying philosophical frameworks is contemplated in order to evaluate their suitability for a pastoral collaboration. Markers for a collaborative model are suggested where the narrative and positive psychology are employed as strategies in a so-called three- musketeering approach to pastoral care.
An Exploratory Analysis of Network Characteristics and Quality of Interactions among Public Health Collaboratives.

Science.gov (United States)

Varda, Danielle M; Retrum, Jessica H

2012-06-15

While the benefits of collaboration have become widely accepted and the practice of collaboration is growing within the public health system, a paucity of research exists that examines factors and mechanisms related to effective collaboration between public health and their partner organizations. The purpose of this paper is to address this gap by exploring the structural and organizational characteristics of public health collaboratives. Design and Methods. Using both social network analysis and traditional statistical methods, we conduct an exploratory secondary data analysis of 11 public health collaboratives chosen from across the United States. All collaboratives are part of the PARTNER (www.partnertool.net) database. We analyze data to identify relational patterns by exploring the structure (the way that organizations connect and exchange relationships), in relation to perceptions of value and trust, explanations for varying reports of success, and factors related to outcomes. We describe the characteristics of the collaboratives, types of resource contributions, outcomes of the collaboratives, perceptions of success, and reasons for success. We found high variation and significant differences within and between these collaboratives including perceptions of success. There were significant relationships among various factors such as resource contributions, reasons cited for success, and trust and value perceived by organizations. We find that although the unique structure of each collaborative makes it challenging to identify a specific set of factors to determine when a collaborative will be successful, the organizational characteristics and interorganizational dynamics do appear to impact outcomes. We recommend a quality improvement process that suggests matching assessment to goals and developing action steps for performance improvement. the authors would like to thank the Robert Wood Johnson Foundation's Public Health Program for funding for this research.
Trust-Based Cooperative Games and Control Strategies for Autonomous Military Convoys

Science.gov (United States)

2013-01-01

Principles of Microeconomics , 6th ed. Mason, OH: South- Western Cengage Learning, 2011. [87] N. Marchang and R. Datta, "Collaborative Techniques for...among diverse networks and seeks to discover common principles , algorithms and tools that govern network behavior. The U.S. Army has shown a...2006, pp. 481-488. [25] C. Castelfranchi and R. Falcone, " Principles of trust for MAS: cognitive anatomy, social importance, and quantification," in
Global software development: Commitment, trust, and cultural sensitivity in strategic partnerships

DEFF Research Database (Denmark)

Søderberg, Anne-marie; Krishna, S; Bjørn, Pernille

2013-01-01

as through conscious relationship management with the clients. Three major themes describe important aspects of the strategic partnerships: 1) senior management commitment and employee identification with the projects, 2) mutual trust and transparency, and 3) cross-cultural understanding and sensitivity....... The article draws attention to the important collaborative work done by people who are able to span boundaries in the complex organizational set-up of global IT development projects....
Relationships among Principal Authentic Leadership and Teacher Trust and Engagement Levels

Science.gov (United States)

Bird, James J.; Wang, Chuang; Watson, Jim R.; Murray, Louise

2009-01-01

This study examined the relationships among the authentic leadership style of school principals and the trust and engagement levels of their teachers in a county school district in a Southeastern state. The authenticity of the school principal was found to be significantly positively related to teacher trust and teacher engagement levels. The…
Trust and social reciprocity in adolescence--a matter of perspective-taking.

Science.gov (United States)

Fett, Anne-Kathrin J; Shergill, Sukhi S; Gromann, Paula M; Dumontheil, Iroise; Blakemore, Sarah-Jayne; Yakub, Farah; Krabbendam, Lydia

2014-02-01

Changes in social behaviour from childhood to adulthood have been suggested to be driven by an increased sensitivity to others' perspectives. Yet, the link between perspective-taking and social processes, such as trust and reciprocity, has rarely been investigated during adolescence. Using two trust games with a cooperative and an unfair counterpart and an online perspective-taking task with 50 adolescents, we show that those with a higher perspective-taking tendency demonstrate greater trust towards others and higher levels of trust during cooperative interactions. Both low and high perspective-takers adapted their levels of trust in response to unfair behaviour. However, high perspective-takers reduced their trust more drastically and showed more malevolent and less benevolent tit-for-tat when they were treated unfairly by their counterpart. The findings suggest that a higher perspective-taking tendency in adolescence is associated with specific mechanisms of trust and reciprocity, as opposed to undifferentiated increases in positive social behaviour towards others. Copyright © 2013 The Foundation for Professionals in Services for Adolescents. Published by Elsevier Ltd. All rights reserved.
Trust and controlling

OpenAIRE

Bieńkowska Agnieszka; Zabłocka-Kluczka Anna

2016-01-01

The purpose of this study is to discuss the trust within and towards an organisation in the context of implementation of controlling therein. In this context the essence of trust and its importance in organisation management was presented, as well as trust in the contemporary management methods and concepts. Controlling as a trust-building factor inside an organisation was pointed out. Especially controlling and control were described. Moreover management by considering deviations in controll...
Advancing the Strategic Messages Affecting Robot Trust Effect: The Dynamic of User- and Robot-Generated Content on Human-Robot Trust and Interaction Outcomes.

Science.gov (United States)

Liang, Yuhua Jake; Lee, Seungcheol Austin

2016-09-01

Human-robot interaction (HRI) will soon transform and shift the communication landscape such that people exchange messages with robots. However, successful HRI requires people to trust robots, and, in turn, the trust affects the interaction. Although prior research has examined the determinants of human-robot trust (HRT) during HRI, no research has examined the messages that people received before interacting with robots and their effect on HRT. We conceptualize these messages as SMART (Strategic Messages Affecting Robot Trust). Moreover, we posit that SMART can ultimately affect actual HRI outcomes (i.e., robot evaluations, robot credibility, participant mood) by affording the persuasive influences from user-generated content (UGC) on participatory Web sites. In Study 1, participants were assigned to one of two conditions (UGC/control) in an original experiment of HRT. Compared with the control (descriptive information only), results showed that UGC moderated the correlation between HRT and interaction outcomes in a positive direction (average Δr = +0.39) for robots as media and robots as tools. In Study 2, we explored the effect of robot-generated content but did not find similar moderation effects. These findings point to an important empirical potential to employ SMART in future robot deployment.
Incorporating Trust into Department of Defense Acquisition Risk Management

Science.gov (United States)

2014-09-01

taken from Chiles and McMackin (1996, 85) where they define trust as ‘‘the expectation that an exchange partner will not engage in opportunistic...short-term 53 incentives and uncertainty about long-term benefits” ( Chiles and McMackin 1996, 85). Trust is a positive term and vulnerability is...center for immigration and industry in the 1920s, which allotted it various ethnical backgrounds and poverty levels for the university social researchers
The role of organizational trust in safety climate's influence on organizational outcomes.

Science.gov (United States)

Kath, Lisa M; Magley, Vicki J; Marmet, Matthew

2010-09-01

Based on elements of social exchange theory and other conceptualizations of trust, a model was developed situating organizational trust as a central component to the relationship that safety climate has with organizational outcomes. Specifically, the model specified that two facets of safety climate--upward safety communication and management attitudes toward safety--would be positively related to organizational trust. Increased levels of trust would then predict increased motivation to engage in safe job-related behaviors, increased job satisfaction, and decreased turnover intentions. Another hypothesis investigated whether job safety relevance would moderate the relationship between safety climate and trust. Online survey research was conducted with 599 employees from 97 work groups across a New England grocery store chain. Hierarchical linear modeling indicated support for trust mediating the relationship between safety climate and organizational outcomes; further, the relationship between safety climate and trust was stronger within work groups where safety was more relevant. 2009 Elsevier Ltd. All rights reserved.
Balancing Trust and Control

DEFF Research Database (Denmark)

Jagd, Søren

2010-01-01

of balancing trust and control becomes an issue that deserve ongoing attention. This paper adds to the discussion on the relation between trust and control by showing that the process perspective reframes the problem of balancing trust and control. More generally, by demonstrating the importance of the process......The purpose of this paper is to show that conceptualizing trust and control as interactively related processes, as opposed to more static conceptualizations of the two concepts and the relations between them, adds importantly towards understanding the challenges involved in balancing of trust...... on trust and control made the problem of finding a balance between trust and control a once and for all decision the process perspective introduced here implies that balancing trust and control is an ongoing process of balancing and rebalancing. The implication for management is that the problem...

Polity size and political trust: A natural experiment using jurisdictional consolidations

DEFF Research Database (Denmark)

Hansen, Sune Welling

The paper investigates the relationship between polity size and a central aspect of democracy: Political trust. Two schools of thought (Ostrom, 1972) offer competing expectations for this relationship: The reform theory posits a positive relationship while the political economy theory posits...... the expectation from the political economy theory that political trust tends to be lower in smaller municipalities and higher in larger ones.......-reported citizen evaluations of the political community in their municipality. The empirical analysis treats the merger reform as a natural experiment and utilizes a difference-in-difference research design. The data consists of a repeated survey of 900 respondents conducted in 2001 and again in 2009. The analysis...
Effect of Local Community’s Environmental Perception on Trust in a Mining Company: A Case Study in Mongolia

Directory of Open Access Journals (Sweden)

Lavdmaa Dagvadorj

2018-02-01

Full Text Available While the mining industry is booming globally, local communities resist mining operations. It is crucial for mining companies to maintain trust within these communities to prevent conflicts. This research investigated local community’s trust in a mining company in Mongolia using a questionnaire survey. We assessed the residents’ perceptions of the company’s effort to maintain environmental protection, as a determinant of trust, in addition to the determinants of motivation and ability. The results showed that the trust level varied within the different respondent groups and the determinants of trust differentially explained the state of trust. The nomadic herders who lived close to the mine site had low trust while being sensitive to the environmental effects. Other herders had neutral trust. Town citizens had high trust, which was mainly related to positive perceptions of motivation. Communicability of the information provided by the company influenced formulation of positive and negative perceptions. Overall, low trust likely leads to conflicts. Therefore, mining companies are advised to conduct surveys with different groups in the local community, especially those sensitive to environmental changes, and take measures to maintain trust.
Trust Management V

DEFF Research Database (Denmark)

2011-01-01

from 42 submissions. The papers feature both theoretical research and real-world case studies from academia, business and government focusing on areas such as: trust models, social and behavioral aspects of trust, trust in networks, mobile systems and cloud computation, privacy, reputation systems...
A Protocol Layer Trust-Based Intrusion Detection Scheme for Wireless Sensor Networks

Directory of Open Access Journals (Sweden)

Jian Wang

2017-05-01

Full Text Available This article proposes a protocol layer trust-based intrusion detection scheme for wireless sensor networks. Unlike existing work, the trust value of a sensor node is evaluated according to the deviations of key parameters at each protocol layer considering the attacks initiated at different protocol layers will inevitably have impacts on the parameters of the corresponding protocol layers. For simplicity, the paper mainly considers three aspects of trustworthiness, namely physical layer trust, media access control layer trust and network layer trust. The per-layer trust metrics are then combined to determine the overall trust metric of a sensor node. The performance of the proposed intrusion detection mechanism is then analyzed using the t-distribution to derive analytical results of false positive and false negative probabilities. Numerical analytical results, validated by simulation results, are presented in different attack scenarios. It is shown that the proposed protocol layer trust-based intrusion detection scheme outperforms a state-of-the-art scheme in terms of detection probability and false probability, demonstrating its usefulness for detecting cross-layer attacks.
Talking about the boss : effects of generalized and interpersonal trust on workplace gossip

NARCIS (Netherlands)

Ellwardt, L.; Wittek, R.P.M.; Wielers, R.J.J.

This study developed and tested a relational theory of positive and negative gossip about managers. It is argued that spreading information about managers depends on trust in organizations, more specifically the employees' generalized and interpersonal trust in managers and colleagues. Hypotheses
Trust increases euthanasia acceptance: a multilevel analysis using the European Values Study

OpenAIRE

K?neke, Vanessa

2014-01-01

Background This study tests how various kinds of trust impact attitudes toward euthanasia among the general public. The indication that trust might have an impact on euthanasia attitudes is based on the slippery slope argument, which asserts that allowing euthanasia might lead to abuses and involuntary deaths. Adopting this argument usually leads to less positive attitudes towards euthanasia. Tying in with this, it is assumed here that greater trust diminishes such slippery slope fears, and t...
Trust increases euthanasia acceptance: a multilevel analysis using the European Values Study.

Science.gov (United States)

Köneke, Vanessa

2014-12-20

This study tests how various kinds of trust impact attitudes toward euthanasia among the general public. The indication that trust might have an impact on euthanasia attitudes is based on the slippery slope argument, which asserts that allowing euthanasia might lead to abuses and involuntary deaths. Adopting this argument usually leads to less positive attitudes towards euthanasia. Tying in with this, it is assumed here that greater trust diminishes such slippery slope fears, and thereby increases euthanasia acceptance. The effects of various trust indicators on euthanasia acceptance were tested using multilevel analysis, and data from the European Values Study 2008 (N = 49,114, 44 countries). More precisely, the influence of people's general levels of trust in other people, and their confidence in the health care system, were measured--both at the individual and at the country level. Confidence in the state and the press were accounted for as well, since both institutions might monitor and safeguard euthanasia practices. It was shown that the level of trust in a country was strongly positively linked to euthanasia attitudes, both for general trust and for confidence in health care. In addition, within countries, people who perceived their fellow citizens as trustworthy, and who had confidence in the press, were more supportive of euthanasia than their less trusting counterparts. The pattern was, however, not true for confidence in the state and for confidence in the health care system at the individual level. Notably, all confirmative effects held, even when other variables such as religiosity, education, and values regarding autonomy were controlled for. Trust seems to be a noteworthy construct to explain differences in attitudes towards euthanasia, especially when drawing cross-country comparisons. Therefore, it should be added to the existing literature on correlates of euthanasia attitudes.
Building motivation to participate in a quality improvement collaborative in NHS hospital trusts in Southeast England: a qualitative participatory evaluation.

Science.gov (United States)

Lalani, Mirza; Hall, Kate; Skrypak, Mirek; Laing, Chris; Welch, John; Toohey, Peter; Seaholme, Sarah; Weijburg, Thomas; Eyre, Laura; Marshall, Martin

2018-04-07

This study explores the barriers and facilitators that impact on the motivation of practitioners to participate in a quality improvement collaborative. A qualitative and formative evaluation using a participatory approach, the researcher-in-residence model which embraces the concept of 'coproducing' knowledge between researchers and practitioners using a range of research methods such as participant observation, interviews and documentary analysis. The design, creation and application of newly generated evidence are facilitated by the researcher through negotiation and compromise with team members. Senior and middle managers, doctors and nurses. Two hospitals in Southeast England participating in a Patient Safety Improvement Collaborative and the facilitator (host) of the collaborative, based in Central London. The evaluation has revealed facilitators and barriers to motivation categorised under two main themes: (1) inherent motivation and (2) factors that influence motivation, interorganisational and intraorganisational features as well as external factors. Facilitators included collaborative 'champions,' individuals who drove the quality improvement agenda at a local level, raising awareness and inspiring colleagues. The collaborative itself acted as a facilitator, promoting shared learning as well as building motivation for participation. A key barrier was the lack of board engagement in the participating National Health Service organisations which may have affected motivation among front-line staff. Collaboratives maybe an important way of engaging practitioners in quality improvement initiatives. This study highlights that despite a challenging healthcare environment in the UK, there remains motivation among individuals to participate in quality improvement programmes as they recognise that improvement approaches may facilitate positive change in local clinical processes and systems. Collaboratives can harness this individual motivation to facilitate spread
Analyzing variables for district heating collaborations between energy utilities and industries

International Nuclear Information System (INIS)

Thollander, P.; Svensson, I.L.; Trygg, L.

2010-01-01

One vital means of raising energy efficiency is to introduce district heating in industry. The aim of this paper is to study factors which promote and inhibit district heating collaborations between industries and utilities. The human factors involved showed to affect district heating collaborations more than anything else does. Particularly risk, imperfect and asymmetric information, credibility and trust, inertia and values are adequate variables when explaining the establishment or failure of industry-energy utility collaborations, while heterogeneity, access to capital and hidden costs appear to be of lower importance. A key conclusion from this study is that in an industry-energy utility collaboration, it is essential to nurture the business relationship. In summary, successful collaboration depends more on the individuals and organizations involved in the relationship between the two parties than on the technology used in the collaboration.
Trust and controlling

Directory of Open Access Journals (Sweden)

Bieńkowska Agnieszka

2016-12-01

Full Text Available The purpose of this study is to discuss the trust within and towards an organisation in the context of implementation of controlling therein. In this context the essence of trust and its importance in organisation management was presented, as well as trust in the contemporary management methods and concepts. Controlling as a trust-building factor inside an organisation was pointed out. Especially controlling and control were described. Moreover management by considering deviations in controlling and the teamwork in controlling were described. The role of controlling in process of trust-building to an organisation was presented. Establishing relations with the environment and systems of measurement of organisation’s achievements were presented, too.
Trust in Scientific Publishing

NARCIS (Netherlands)

Hummels, Harry; Roosendaal, Hans E.

2001-01-01

Trust is an important phenomenon to reduce organisational complexity and uncertainty. In the literature many types of trust are distinguished. An important framework to understand the variety and development of trust in organisations is provided by Zucker. She distinguishes three types of trust:
Incompatible messages implied from positive and negative frames regarding trust and choice decisions

NARCIS (Netherlands)

Keren, G.

2007-01-01

Following common wisdom, if one trusts agent A more than B, then one should prefer to conduct transactions with the former rather than with the latter agent. Several experiments are presented that are incompatible with this conjecture. For example, when faced with a choice between two butchers,
Trust and Traditions in Transitions

DEFF Research Database (Denmark)

McQuaid, Sara Dybris

On New Year’s Eve 2013, months of talks on ‘Dealing with the past’, ‘Flags’ and ‘Parades’ ended without agreement on how to move towards a reconciliation of positions in Northern Ireland. The failure of the talks illustrates the importance of culture and (mis)trust in divided societies, where...... politics often pivot around whose culture shall be official and whose subordinated, whose history shall be remembered and whose forgotten (Jordan and Weedon 1995). These struggles are particularly intense in times of transition where traditions, power relations and frames of relevant remembrance...... are reconfigured. Historically, parading traditions have been important cultural carriers of identity in Northern Ireland. (Jarman 1997). Correspondingly, the marching season has been an arena for politico-cultural struggles and resistance, indexing relations of trust between communities, between society...
Competence-based and integrity-based trust as predictors of acceptance of carbon dioxide capture and storage (CCS).

Science.gov (United States)

Terwel, Bart W; Harinck, Fieke; Ellemers, Naomi; Daamen, Dancker D L

2009-08-01

Public trust in organizations that are involved in the management and use of new technologies affects lay judgments about the risks and benefits associated with these technologies. In turn, judgments about risks and benefits influence lay attitudes toward these technologies. The validity of this (indirect) effect of trust on lay attitudes toward new technologies, which is referred to as the causal chain account of trust, has up till now only been examined in correlational research. The two studies reported in this article used an experimental approach to more specifically test the causal chain account of trust in the context of carbon dioxide capture and storage technology (CCS). Complementing existing literature, the current studies explicitly distinguished between two different types of trust in organizations: competence-based trust (Study 1) and integrity-based trust (Study 2). In line with predictions, results showed that the organizational position regarding CCS implementation (pro versus con) more strongly affected people's risk and benefit perceptions and their subsequent acceptance of CCS when competence-based trust was high rather than low. In contrast, the organizational position had a greater impact on people's level of CCS acceptance when integrity-based trust was low rather than high.
Social capital and health: evidence that ancestral trust promotes health among children of immigrants.

Science.gov (United States)

Ljunge, Martin

2014-12-01

This paper presents evidence that generalized trust promotes health. Children of immigrants in a broad set of European countries with ancestry from across the world are studied. Individuals are examined within country of residence using variation in trust across countries of ancestry. The approach addresses reverse causality and concerns that the trust measure picks up institutional factors in the individual's contextual setting. There is a significant positive estimate of ancestral trust in explaining self-assessed health. The finding is robust to accounting for individual, parental, and extensive ancestral country characteristics. Individuals with higher ancestral trust are also less likely to be hampered by health problems in their daily life, providing evidence of trust influencing real life outcomes. Individuals with high trust feel and act healthier, enabling a more productive life.
The relationship between organisational trust and quality of work life

Directory of Open Access Journals (Sweden)

Yolandi van der Berg

2013-01-01

Research purpose: The aim of the study was to determine the relationship between organisational trust and QWL. Motivation for the study: Recent organisational changes have refocused attention on the productivity and performance of sales representatives. These changes have brought about a re-evaluation of their QWL and the organisational trust they experience. Research design, approach and method: An Internet-based survey methodology was used to collect primary data from a probability sample of 282 sales representatives; a 72% response rate was obtained. Responses were analysed using quantitative techniques and structural equation modelling. Main findings: Results confirmed a positive relationship between managerial practices with organisational trust and QWL and a lower relationship between the personality dimensions, organisational trust and the QWL. Practical/managerial implications: The study accentuated how important it is for management to be constantly aware of employees’ trust and their experience of a QWL, as these factors can lead to severe consequences if not properly managed. Contribution/value add: The study focused attention on the importance of building good trust relationships within an organisation, as it seems as though the personality traits and managerial practices of managers influence not only the trust relationship experienced by employees, but also their experience of a QWL.
Transparansi sebagai Prediktor Positif terhadap Trust Konsumen E-Commerce

OpenAIRE

Siregar, Harri Muda Swadesi

2015-01-01

This research aims to determine the transparency as a positive predictor of e-commerce consumer trust. Data were collected through two scales, the scale of transparency and trust scale. This scale was distributed to 173 customers who have made a purchase online. This scale is provided to customers who have made an online purchasing. Data collected analysis statisticly by simple regression analysis to test the hypothesis of major and multiple regression stepwise model analysis to test the hypo...
Intermediaries in Trust: Indirect Reciprocity, Incentives, and Norms

Directory of Open Access Journals (Sweden)

Giangiacomo Bravo

2015-01-01

Full Text Available Any trust situation involves a certain amount of risk for trustors that trustees could abuse. In some cases, intermediaries exist who play a crucial role in the exchange by providing reputational information. To examine under what conditions intermediary opinion could have a positive impact on cooperation, we designed two experiments based on a modified version of the investment game where intermediaries rated the behaviour of trustees under various incentive schemes and different role structures. We found that intermediaries can increase trust if there is room for indirect reciprocity between the involved parties. We also found that the effect of monetary incentives and social norms cannot be clearly separable in these situations. If properly designed, monetary incentives for intermediaries can have a positive effect. On the one hand, when intermediary rewards are aligned with the trustor’s interest, investments and returns tend to increase. On the other hand, fixed monetary incentives perform less than any other incentive schemes and endogenous social norms in ensuring trust and fairness. These findings should make us reconsider the mantra of incentivization of social and public conventional policy.
Is the Web Marketing Mix Sustainable in China? The Mediation Effect of Dynamic Trust

Directory of Open Access Journals (Sweden)

Yongrok Choi

2015-10-01

Full Text Available Trust plays an important role between companies and customers in the online shopping environment because of the anonymous transaction environment and the advantage of virtual property. The most rapidly developing trend in Chinese e-business may come from Guanxi, a Chinese term for social trust. In this study, we define Guanxi as the dynamic trust process in the social decisions or activities of the Chinese. With increasing global attention on the outstanding development of Chinese e-business, it would be worthwhile to analyze the dynamic trust process of social e-commerce customers in close combination with the social network. The statistical results obtained using structural equation modeling (SEM show the importance of trust in a social e-commerce context. The direct positive relationship between the components of the web marketing mix and purchase intention is partially mediated by initial trust and ongoing trust, while initial trust only partially affects purchase intention through ongoing trust.
HMM-based Trust Model

DEFF Research Database (Denmark)

ElSalamouny, Ehab; Nielsen, Mogens; Sassone, Vladimiro

2010-01-01

Probabilistic trust has been adopted as an approach to taking security sensitive decisions in modern global computing environments. Existing probabilistic trust frameworks either assume fixed behaviour for the principals or incorporate the notion of ‘decay' as an ad hoc approach to cope...... with their dynamic behaviour. Using Hidden Markov Models (HMMs) for both modelling and approximating the behaviours of principals, we introduce the HMM-based trust model as a new approach to evaluating trust in systems exhibiting dynamic behaviour. This model avoids the fixed behaviour assumption which is considered...... the major limitation of existing Beta trust model. We show the consistency of the HMM-based trust model and contrast it against the well known Beta trust model with the decay principle in terms of the estimation precision....

Social anxiety and the Big Five personality traits: the interactive relationship of trust and openness.

Science.gov (United States)

Kaplan, Simona C; Levinson, Cheri A; Rodebaugh, Thomas L; Menatti, Andrew; Weeks, Justin W

2015-01-01

It is well established that social anxiety (SA) has a positive relationship with neuroticism and a negative relationship with extraversion. However, findings on the relationships between SA and agreeableness, conscientiousness, and openness to experience are mixed. In regard to facet-level personality traits, SA is negatively correlated with trust (a facet of agreeableness) and self-efficacy (a facet of conscientiousness). No research has examined interactions among the Big Five personality traits (e.g., extraversion) and facet levels of personality in relation to SA. In two studies using undergraduate samples (N = 502; N = 698), we examined the relationships between trust, self-efficacy, the Big Five, and SA. SA correlated positively with neuroticism, negatively with extraversion, and had weaker relationships with agreeableness, openness, and trust. In linear regression predicting SA, there was a significant interaction between trust and openness over and above gender. In addition to supporting previous research on SA and the Big Five, we found that openness is related to SA for individuals low in trust. Our results suggest that high openness may protect against the higher SA levels associated with low trust.
Control, Trust, and Rethinking Traditional Roles: Critical Elements in Creating a Mutually Beneficial University-School Partnership.

Science.gov (United States)

Lewison, Mitzi; Holliday, Sue

1997-01-01

Describes a partnership between a university graduate student and the principal and teachers of a traditional elementary school who collaborated to engage in study group sessions, keep professional journals, and read and discuss research articles on writing instruction. The paper addresses issues of building trust, equalizing power, and…
Emotions and Pair Trust in Asynchronous Hospitality Cultural Exchange for Students in Taiwan and Hong Kong

Science.gov (United States)

Wang, Mei-jung; Chen, Hsueh Chu

2012-01-01

Social and emotional dynamics have an impact on students' learning processes in online-learning situations. This study explores university students' emotions and trust levels resulting from collaborative communication behaviors when they interacted as part of a Food and Tourism course in Taiwan and Hong Kong. More specifically, students' emotions…
IMPROVING TRUST THROUGH ETHICAL LEADERSHIP: MOVING BEYOND THE SOCIAL LEARNING THEORY TO A HISTORICAL LEARNING APPROACH

Directory of Open Access Journals (Sweden)

Omoregie Charles Osifo

2016-12-01

Full Text Available The complex nature of trust and its evolving relative concepts require a more idealistic and simpler review. Ethical leadership is related to trust, honesty, transparency, compassion, empathy, results-orientedness, and many other behavioral attributes. Ethical leadership and good leadership are the same, because they represent practicing what one preaches or showing a way to the accomplishment of set goals. The outcomes and findings of many research papers on trust and ethical leadership report positive correlations between ethical leadership and trust. Improving trust from different rational standpoints requires moving and looking beyond the popular theoretical framework through which most results are derived in order to create a new thinking perspective. Social learning theory strongly emphasizes modelling while the new historical learning approach, proposed by the author, is defined as an approach that creates unique historical awareness among individuals, groups, institutions, societies, and nations to use previous experience(s or occurrence(s as a guide in developing positive opinion(s and framework(s in order to tackle the problems and issues of today and tomorrow. Social learning theory is seen as limited from the perspectives of balancing the equation between leadership and trust, the non-compatibility of the values of different generations at work, and other approaches and methods that support the historical approach. This paper is argumentative, adopts a writer´s perspective, and employs a logical analysis of the literature. The main contention is that a historical learning approach can inform an independent-learning to improve trust and its relatives (e.g. motivation and performance, because independent learning can positively shape the value of integrity, which is an integral part of ethical leadership. Historical learning can positively shape leadership in every perspective, because good leadership can develop based on history and
Position Paper: Applying Machine Learning to Software Analysis to Achieve Trusted, Repeatable Scientific Computing

Energy Technology Data Exchange (ETDEWEB)

Prowell, Stacy J [ORNL; Symons, Christopher T [ORNL

2015-01-01

Producing trusted results from high-performance codes is essential for policy and has significant economic impact. We propose combining rigorous analytical methods with machine learning techniques to achieve the goal of repeatable, trustworthy scientific computing.
Overview of royalty trusts

International Nuclear Information System (INIS)

Panarites, P.

1996-01-01

The nature of royalty trusts as a means of financing exploration, development, production, and refining of oil sand and heavy oil to produce competitively marketable petroleum products, was reviewed. Attributes of the two distinct classes of royalty trusts - reflexive class and the fundamental class royalty trusts - and the considerations underlying each one, were summarized. The overall conclusion was that the future performance of conventional oil and gas royalty trusts (reflexive class) will depend heavily on interest rate levels and management's ability to complete acquisitions financed with new trust unit issues. Fundamental class royalty trusts also offer long term pure exposure to the underlying business, in addition to yield
Building Trust in Natural Resource Management Within Local Communities: A Case Study of the Midewin National Tallgrass Prairie

Science.gov (United States)

Davenport, Mae A.; Leahy, Jessica E.; Anderson, Dorothy H.; Jakes, Pamela J.

2007-03-01

Communities neighboring federally protected natural areas regularly weigh the costs and benefits of the administering agency’s programs and policies. While most agencies integrate public opinion into decision making, efforts to standardize and formalize public involvement have left many local communities feeling marginalized, spurring acrimony and opposition. A significant body of research has examined barriers to effective public participation as well as strategies for relationship building in planning processes; many of which point to trust as a key factor. Trust is especially tenuous in local communities. This paper explores perceptions of trust, expectations for management, as well as constraints to building trust. In-depth interviews were conducted with 21 community members and USDA Forest Service personnel at the Midewin National Tallgrass Prairie in northeastern Illinois. The interviews revealed that trust is perceived as important to effective management. Distinct expectations for management outcomes and processes emerged, including the values, knowledge, and capacity demonstrated in management decisions and actions and opportunities provided for communication, collaboration, and cooperation within the agency-community relationship. The case study identified several constraints to building trust, including competing values, knowledge gaps, limited community engagement, and staff turnover.
Trust makers, breakers and brokers: building trust in the Australian food system.

Science.gov (United States)

Wilson, Annabelle; Coveney, John; Henderson, Julie; Meyer, Samantha; Calnan, Michael; Caraher, Martin; Webb, Trevor; Elliott, Anthony; Ward, Paul

2013-03-15

The importance of consumer trust in the food supply has previously been identified, and dimensions of consumer trust in food-who they trust and the type of trust that they exhibit-has been explored. However, there is a lack of research about the mechanisms through which consumer trust in the food supply is developed, maintained, broken and repaired. This study seeks to address this gap by exploring if, and how, consumer trust in the food supply is considered by the media, food industry and governments when responding to food scares. The aim of the research is to develop models of trust building that can be implemented following food scares. Semi-structured interviews will be undertaken with media, public relations officials and policy makers in Australia, New Zealand and the United Kingdom. Participants will be recruited through purposive sampling and will be asked to discuss a hypothetical case study outlining a food incident, and any experiences of specific food scares. Models of trust development, maintenance and repair will be developed from interview data. Comment on these models will be sought from experts in food-related organizations through a Delphi study, where participants will be asked to consider the usefulness of the models. Participants' comments will be used to revise the models until consensus is reached on the suitability and usability of the models. This study will contribute to the literature about systems-based trust, and explore trust as a social and regulatory process. The protocol and results will be of interest and use to the food industry, food regulators, consumer advocate groups, media seeking to report food-related issues and policy makers concerned with public health and consumer health and well-being. This research represents an important contribution to the translation of the theoretical conceptualizations of trust into practical use in the context of food.
Is whistleblowing now mandatory? The impact of mandatory reporting law on trust relationships in health care.

Science.gov (United States)

Hewitt, Jayne

2013-09-01

Trust is vital for promoting positive health care relationships aimed at achieving positive patient outcomes. Patients, as well as the broader society, trust that health care practitioners who have been granted authority by the state to provide safe and beneficial health care are competent to do so. Recent instances where patients have been harmed as the result of treatment that fell below the accepted standard of competence have negatively impacted on trust. As the state has a responsibility to protect the public from this type of harm, legislation that mandates reporting of certain instances where the behaviour of health care professionals has fallen below the acceptable standard has been introduced. While this may have been designed to restore public trust, this article argues that it has the potential to diminish trust on the basis that mandatory reporting may be equivalent to mandatory whistleblowing.
Trust in vehicle technology

OpenAIRE

Walker, Guy, H.; Stanton, Neville, A.; Salmon, Paul

2016-01-01

Driver trust has potentially important implications for how vehicle technology is used and interacted with. In this paper it will be seen how driver trust functions and how it can be understood and manipulated by insightful vehicle design. It will review the theoretical literature to define steps that can be taken establish trust in vehicle technology in the first place, maintain trust in the long term, and even re-establish trust that has been lost along the way. The implication throughout i...
TRUST AND DISTRUST: TWO NECESSARY FACTORS FOR THE DEVELOPMENT OF THE SOCIAL TRUST

Directory of Open Access Journals (Sweden)

RODRIGO YÁÑEZ GALLARDO

2006-01-01

Full Text Available Recent investigations argue that distrust is the absence of trust and it would be assumed that bothattitudes are independent; that would allow to distinguish between the naïve attitude and the wise attitudein the trust. It has been built a scale to measure the disposition to trust and the relationship has beenexamined among naïve and wise attitude when trusting. The sample was constituted by 575 universitystudents of both sexes, of four faculties and of different years of study. Through a factorial analysis itwas found that trust and distrust correspond to different factors. It was discussed the importance ofincrease an optimal trust in order to develop social abilities and to stimulate the social participation. Itwas questioned the validity of traditional surveys that measure the social trust.
The Trust Project - Symbiotic Human Machine Teams: Social Cueing for Trust and Reliance

Science.gov (United States)

2016-06-30

AFRL-RH-WP-TR-2016-0096 THE TRUST PROJECT - SYMBIOTIC HUMAN-MACHINE TEAMS: SOCIAL CUEING FOR TRUST & RELIANCE Susan Rivers, Monika Lohani, Marissa...30 JUN 2012 – 30 JUN 2016 4. TITLE AND SUBTITLE THE TRUST PROJECT - SYMBIOTIC HUMAN-MACHINE TEAMS: SOCIAL CUEING FOR TRUST & RELIANCE 5a. CONTRACT
Trust matters

DEFF Research Database (Denmark)

Østergaard, Lise Rosendal

2015-01-01

This article makes a contribution to the debate about health service utilisation and the role of trust in fostering demand for health services in sub-Saharan Africa. It is framed as a narrative literature review based on a thematic analysis of nine empirical, qualitative studies. For the purposes...... of this article trust is defined as a voluntary course of action, which involves the optimistic expectation that the trustee will do no harm to the trustor and is increasingly perceived as an important influence on health system functioning. The article looks at trust issues in interpersonal, intergroup...... and institutional situations. The findings of the review point to four elements that are important for trust to develop in health sector relationships: the sensitive use of discretionary power by health workers, perceived empathy by patients of the health workers, the quality of medical care and workplace...
Trust in Strategic Alliances

DEFF Research Database (Denmark)

Nielsen, Bo

2011-01-01

This article examines the dynamic and multi-dimensional nature of trust in strategic alliances. Adopting a co-evolutionary approach, I developed a framework to show how trust, conceptualised in different forms, plays distinct roles at various evolutionary stages of the alliance relationship....... Emphasising the multi-dimensional and dynamic role of trust, the framework illustrates how initial levels of a particular type of trust may co-evolve with the alliance and influence subsequent phases of the relationship – either on its own or in combination with other types or dimensions of trust....... The theoretical distinction between trust as antecedent, moderator and outcome during the evolution of the alliance relationship leads to research questions that may guide future empirical research....
Trust-Building in Electronic Markets: Relative Importance and Interaction Effects of Trust-Building Mechanisms

Science.gov (United States)

Tams, Stefan

We examine the relative and complementary effectiveness of trust-building strategies in online environments. While prior research has examined various antecedents to trust, we investigated two trust-building mechanisms more in depth: Web site trust and vendor reputation. We tried to understand the relative effectiveness of these two important mechanisms to provide online businesses with a clear recommendation of how to establish trust in an effective and efficient manner. Drawing from the literature on trust, we proposed vendor reputation to be more effective than Web site trust. Moreover, we examined a potential complementary effect of these mechanisms so as to provide online businesses with a deeper understanding of how to derive superior trust. We hypothesize a small such effect. The study proposes a laboratory experiment to test the model.
Trust transitivity in social networks.

Directory of Open Access Journals (Sweden)

Oliver Richters

Full Text Available Non-centralized recommendation-based decision making is a central feature of several social and technological processes, such as market dynamics, peer-to-peer file-sharing and the web of trust of digital certification. We investigate the properties of trust propagation on networks, based on a simple metric of trust transitivity. We investigate analytically the percolation properties of trust transitivity in random networks with arbitrary in/out-degree distributions, and compare with numerical realizations. We find that the existence of a non-zero fraction of absolute trust (i.e. entirely confident trust is a requirement for the viability of global trust propagation in large systems: The average pair-wise trust is marked by a discontinuous transition at a specific fraction of absolute trust, below which it vanishes. Furthermore, we perform an extensive analysis of the Pretty Good Privacy (PGP web of trust, in view of the concepts introduced. We compare different scenarios of trust distribution: community- and authority-centered. We find that these scenarios lead to sharply different patterns of trust propagation, due to the segregation of authority hubs and densely-connected communities. While the authority-centered scenario is more efficient, and leads to higher average trust values, it favours weakly-connected "fringe" nodes, which are directly trusted by authorities. The community-centered scheme, on the other hand, favours nodes with intermediate in/out-degrees, in detriment of the authorities and its "fringe" peers.
Trust Transitivity in Social Networks

Science.gov (United States)

Richters, Oliver; Peixoto, Tiago P.

2011-01-01

Non-centralized recommendation-based decision making is a central feature of several social and technological processes, such as market dynamics, peer-to-peer file-sharing and the web of trust of digital certification. We investigate the properties of trust propagation on networks, based on a simple metric of trust transitivity. We investigate analytically the percolation properties of trust transitivity in random networks with arbitrary in/out-degree distributions, and compare with numerical realizations. We find that the existence of a non-zero fraction of absolute trust (i.e. entirely confident trust) is a requirement for the viability of global trust propagation in large systems: The average pair-wise trust is marked by a discontinuous transition at a specific fraction of absolute trust, below which it vanishes. Furthermore, we perform an extensive analysis of the Pretty Good Privacy (PGP) web of trust, in view of the concepts introduced. We compare different scenarios of trust distribution: community- and authority-centered. We find that these scenarios lead to sharply different patterns of trust propagation, due to the segregation of authority hubs and densely-connected communities. While the authority-centered scenario is more efficient, and leads to higher average trust values, it favours weakly-connected “fringe” nodes, which are directly trusted by authorities. The community-centered scheme, on the other hand, favours nodes with intermediate in/out-degrees, in detriment of the authorities and its “fringe” peers. PMID:21483683
The Qualities Needed for a Successful Collaboration: A Contribution to the Conceptual Understanding of Collaboration for Efficient Public Transport

Directory of Open Access Journals (Sweden)

Robert Hrelja

2016-06-01

Full Text Available The creation of an efficient public transport system requires collaborations between formal independent organizations. This paper examines collaborations between public and private organizations and passengers, with the aim of contributing to the conceptual understanding of collaborations on public transport. The study begins by describing previous research on collaboration in the public transport area and in other research fields analytically relevant for public transport. Accordingly, collaboration is defined as an attempt to overcome problems with collective action and to transform a situation in which the various organizations operate independently into a situation where they act in concert to achieve shared objectives. The collaboration process involves the establishment of joint rules and structures that govern the relationship and behavior of the organizations. According to this definition, collaboration is a more sophisticated form of collective action than is indicated by terms such as “co-operation” or “coordination”. Fully-functioning collaboration can be described as a form of “co-action”, as opposed to “individual action”. In co-action, formal independent organizations together reap the benefits of working together and achieve more than if they had acted alone. Co-action can be regarded as a gradual trust-building process that requires qualities such as mutual confidence, an understanding of other organizations’ motivations, and joint problem formulation.
Parental Monitoring, Parent-Adolescent Communication, and Adolescents' Trust in Their Parents in China.

Directory of Open Access Journals (Sweden)

Liuhua Ying

Full Text Available Trust is an important aspect of interpersonal relationships, but little is known about adolescents' interpersonal trust. The aim of the present study was to examine the associations among parental monitoring, parent-adolescent communication, and adolescents' trust in their parents in China.Data in this study were collected as part of the cross-sectional study of children in China. 3349 adolescents (female 48.6%, age range of 12-15 years were randomly selected from 35 secondary schools in April, 2009 and administered to the Adolescent Interpersonal Trust Scale, the Parental Monitoring Scale, and the Parent-Adolescent Communication Scale.Adolescents' trust in their parents was positively related to parental monitoring and parent-adolescent communication. Furthermore, parent-adolescent communication mediated the association between parental monitoring and adolescents' trust in their parents. The mediation model fit data of both genders and three age groups equally well.Parental monitoring and parent-adolescent communication play an importance role in fostering adolescents' trust in their parents.
Trust is a must: What is involved in trusting those who manage forest fires?

Science.gov (United States)

Adam Liljeblad; Bill Borrie; Alan Watson

2010-01-01

Trust is a complicated emotion. In the past, many social scientists have studied trust. They discovered that trust involves a number of beliefs and emotions. The scientists in this study were interested in learning more about trust. They believed that forest managers can do a better job if people trust them to do what is best for citizens and the environment (figure 1...

Trust Management for Public Key Infrastructures: Implementing the X.509 Trust Broker

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Ahmad Samer Wazan

2017-01-01

Full Text Available A Public Key Infrastructure (PKI is considered one of the most important techniques used to propagate trust in authentication over the Internet. This technology is based on a trust model defined by the original X.509 (1988 standard and is composed of three entities: the certification authority (CA, the certificate holder (or subject, and the Relying Party (RP. The CA plays the role of a trusted third party between the certificate holder and the RP. In many use cases, this trust model has worked successfully. However, we argue that the application of this model on the Internet implies that web users need to depend on almost anyone in the world in order to use PKI technology. Thus, we believe that the current TLS system is not fit for purpose and must be revisited as a whole. In response, the latest draft edition of X.509 has proposed a new trust model by adding new entity called the Trust Broker (TB. In this paper, we present an implementation approach that a Trust Broker could follow in order to give RPs trust information about a CA by assessing the quality of its issued certificates. This is related to the quality of the CA’s policies and procedures and its commitment to them. Finally, we present our Trust Broker implementation that demonstrates how RPs can make informed decisions about certificate holders in the context of the global web, without requiring large processing resources themselves.
Perceived competence and warmth influence respect, liking and trust in work relations

Directory of Open Access Journals (Sweden)

Oleszkiewicz Anna

2016-12-01

Full Text Available Many studies confirmed the positive effect of trust on human relations and performance in organizations. As a social judgment, trust should be related to perceived competence and warmth as two basic dimensions of person perception. Surprisingly, to date no attempts have been made to examine the influence of attributed competence and warmth on social judgments in interpersonal relations at work. To this end, we examine the influence of perceived competence and warmth on trust, liking and respect in upward and downward work relations. A study involving 190 middle-stage managers revealed that the two fundamental dimensions of social cognition (competence and warmth influence respect, liking and trust. Competence had a stronger effect on respect than warmth; the opposite was true for liking. Trust was conditioned by both competence and warmth to an equal, high extent. At the same time, warmth expressed by supervisors led to higher results in liking, respect and trust in them than warmth expressed by subordinates.
Young entrepreneurs’ trust during the recession: Evidence from Serbia

Directory of Open Access Journals (Sweden)

Babić Vojislav

2015-01-01

Full Text Available This paper deals with the influence of positive trust on business activities, entrepreneurship development, and economic growth. During the global recession, institutions make numerous decisions to find answers to the crisis that influence the behaviour of entrepreneurs. In such situations, significant stocks of trust are of great importance for economy stability and the motivation of future entrepreneurs. In the first section the terms, functions, and types of trust are defined. The second section presents the results of measuring the interpersonal and institutional trust of young entrepreneurs, representatives of future entrepreneurship and business and bearers of networking ideas in Serbia. The results show that young entrepreneurs have a serious trust deficit, which is worrying in people who are potential future business leaders. Only one fifth of the respondents intends to start their own firm when they have finished studying. The reasons most often given are that government economic policy and monopolies hamper starting a business. Most of the respondents thought that the government should be more involved in providing a better environment for medium and small business. Most respondents believed that the Serbian recession was caused foremost by wrong governmental economic policy, followed by corruption.
The relationship between organisational trust and quality of work life

Directory of Open Access Journals (Sweden)

Yolandi van der Berg

2013-01-01

Full Text Available Orientation: Managers within organisations should be more attentive regarding their managerial practices, the quality of work life (QWL and trust relationships, as experienced by employees.Research purpose: The aim of the study was to determine the relationship between organisational trust and QWL.Motivation for the study: Recent organisational changes have refocused attention on the productivity and performance of sales representatives. These changes have brought about a re-evaluation of their QWL and the organisational trust they experience.Research design, approach and method: An Internet-based survey methodology was used to collect primary data from a probability sample of 282 sales representatives; a 72% response rate was obtained. Responses were analysed using quantitative techniques and structural equation modelling.Main findings: Results confirmed a positive relationship between managerial practices with organisational trust and QWL and a lower relationship between the personality dimensions, organisational trust and the QWL.Practical/managerial implications: The study accentuated how important it is for management to be constantly aware of employees’ trust and their experience of a QWL, as these factors can lead to severe consequences if not properly managed.Contribution/value add: The study focused attention on the importance of building good trust relationships within an organisation, as it seems as though the personality traits and managerial practices of managers influence not only the trust relationship experienced by employees, but also their experience of a QWL.
Pengaruh Brand Personality Pada Brand Trust, Brand Attachment, Brand Commitment, Dan Brand Loyalty

OpenAIRE

Sabrina, Yana Anggi; Khoiriyah, Siti

2011-01-01

This study aims to examine the effect of brand personality on brand trust, brand attachment, brand commitment and brand loyalty. Structural Equation Modeling (SEM) is used as analytical method. This study used purposivesampling techniques for sampling, as many as 230 young people aged 18-21 years old who live in Surakarta and intends to be loyal to soft drink Coca-Cola brand. This study shows positive effect brand personality tobrand trust, brand commitment and brand loyalty; positive effect ...
The Effect of Trust on Teacher Empowerment: The Mediation of Teacher Efficacy

Science.gov (United States)

Yin, Hong-biao; Lee, John Chi-Kin; Jin, Yu-le; Zhang, Zhong-hua

2013-01-01

This study explores the impact of teachers' perception of trust in colleagues on their sense of empowerment in Mainland China, with a particular focus on the mediating role of teacher efficacy. The results of a survey of 1646 teachers indicate that although teachers scored positively on trust in colleagues, efficacy and empowerment, they had…
Conflicts among human values and trust in institutions.

Science.gov (United States)

Devos, Thierry; Spini, Dario; Schwartz, Shalom H

2002-12-01

Institutions contribute to maintaining social order and stability in society. At the same time, they restrain the freedom of individuals. Based on the theory of value structure and content (Schwartz, 1992), we hypothesized about the relations of people's trust in institutions to their value priorities. More precisely, we predicted and found that the level of trust in various institutions correlated positively with values that stress stability, protection, and preservation of traditional practices, and negatively with values that emphasize independent thought and action and favour change. In addition, we demonstrated that groups defined on the basis of religious affiliation or political orientation exhibited contrasting value priorities on the same bipolar dimension. Moreover, differences in value priorities accounted for the fact that religious individuals and right-wing supporters expressed more trust in institutions than non-religious individuals and left-wing supporters.
Social Trust and Fractionalization:

DEFF Research Database (Denmark)

Bjørnskov, Christian

2008-01-01

This paper takes a closer look at the importance of fractionalization for the creation of social trust. It first argues that the determinants of trust can be divided into two categories: those affecting individuals' trust radii and those affecting social polarization. A series of estimates using...... a much larger country sample than in previous literature confirms that fractionalization in the form of income inequality and political diversity adversely affects social trust while ethnic diversity does not. However, these effects differ systematically across countries, questioning standard...... interpretations of the influence of fractionalization on trust....
The Process of Trust Development

DEFF Research Database (Denmark)

Jagd, Søren; Højland, Jeppe

in management among employees. Trust is found to be higher among employees interacting regularly with managers, as in the project coordination group. It is found that personal relations are very important for the development of trust. The success of the project may be explained by the involvement of an ‘elite...... and discuss with colleagues from other departments and develop personal knowledge of each other....... by high trust and co-operation? In this paper we explore the process of trust development during an organisational change project in a Danish SME by looking at two kinds of trust relations: employee trust in management and trust relations among employees. We find substantial differences in trust...
Trust Discovery in Online Communities

Science.gov (United States)

Piorkowski, John

2014-01-01

This research aims to discover interpersonal trust in online communities. Two novel trust models are built to explain interpersonal trust in online communities drawing theories and models from multiple relevant areas, including organizational trust models, trust in virtual settings, speech act theory, identity theory, and common bond theory. In…
Building trusted national identity management systems: Presenting the privacy concern-trust (PCT) model

DEFF Research Database (Denmark)

Adjei, Joseph K.; Olesen, Henning

This paper discusses the effect of trust and information privacy concerns on citizens’ attitude towards national identity management systems. We introduce the privacyconcerns- trust model, which shows the role of trust in mediating and moderating citizens’ attitude towards identity management...... systems. We adopted a qualitative research approach in our analysis of data that was gathered through a series of interviews and a stakeholder workshop in Ghana. Our findings indicate that, beyond the threshold level of trust, societal information privacy concern is low; hence, trust is high, thereby...
The Condition for Generous Trust.

Directory of Open Access Journals (Sweden)

Obayashi Shinya

Full Text Available Trust has been considered the "cement" of a society and is much studied in sociology and other social sciences. Most studies, however, have neglected one important aspect of trust: it involves an act of forgiving and showing tolerance toward another's failure. In this study, we refer to this concept as "generous trust" and examine the conditions under which generous trust becomes a more viable option when compared to other types of trust. We investigate two settings. First, we introduce two types of uncertainties: uncertainty as to whether trustees have the intention to cooperate, and uncertainty as to whether trustees have enough competence to accomplish the entrusted tasks. Second, we examine the manner in which trust functions in a broader social context, one that involves matching and commitment processes. Since we expect generosity or forgiveness to work differently in the matching and commitment processes, we must differentiate trust strategies into generous trust in the matching process and that in the commitment process. Our analytical strategy is two-fold. First, we analyze the "modified" trust game that incorporates the two types of uncertainties without the matching process. This simplified setting enables us to derive mathematical results using game theory, thereby giving basic insight into the trust mechanism. Second, we investigate socially embedded trust relationships in contexts involving the matching and commitment processes, using agent-based simulation. Results show that uncertainty about partner's intention and competence makes generous trust a viable option. In contrast, too much uncertainty undermines the possibility of generous trust. Furthermore, a strategy that is too generous cannot stand alone. Generosity should be accompanied with moderate punishment. As for socially embedded trust relationships, generosity functions differently in the matching process versus the commitment process. Indeed, these two types of generous
Measurement of worker perceptions of trust and safety climate in managers and supervisors at commercial grain elevators.

Science.gov (United States)

Mosher, G A; Keren, N; Freeman, S A; Hurburgh, C R

2013-04-01

The safety climate of an agricultural workplace may be affected by several things, including the level of trust that workers have in their work group supervisor and organizational management. Safety climate has been used by previous safety researchers as a measure of worker perceptions of the relative importance of safety as compared with other operational goals. Trust has been linked to several positive safety outcomes, particularly in hazardous work environments, but has not been examined relative to safety climate in the perennially hazardous work environment of a commercial grain elevator. In this study, 177 workers at three Midwest grain elevator companies completed online surveys measuring their perceptions of trust and safety at two administrative levels: organizational management and work group supervisors. Positive and significant relationships were noted between trust and safety climate perceptions for organizational managers and for work group supervisors. Results from this research suggest that worker trust in organizational management and work group supervisors has a positive influence on the employees' perceptions of safety climate at the organizational and work group levels in an agricultural workplace.
Early experiences with the multidose drug dispensing system – A matter of trust?

Science.gov (United States)

Wekre, Liv Johanne; Melby, Line; Grimsmo, Anders

2011-01-01

Objective To study early experiences with multidose drug dispensing (MDD) among different groups of health personnel. Design Qualitative study based on focus-group interviews. Setting Primary health care, Trondheim, Norway. Main outcome The importance of trust in the technology and in collaborating partners is actualized in the early implementation of MDD. Results GPs, home-care nurses, pharmacists, and medical secretaries trusted the new MDD technology. The quality of the GPs’ medication records improved. However, health personnel, including the GPs themselves, would not always trust the medication records of the GPs. Checking the multidose bags arriving from the pharmacy was considered unnecessary in the written routines dealing with MDD. However, home-care nurses experienced errors and continued to manually check the bags. Nurses in the home-care service felt a loss of knowledge with regard to the patients’ medications and in turn experienced reduced ability to give medical information to patients and to observe the effects of the drugs. The home-care services’ routines for drug handling were not always trusted by the other groups of health personnel involved. Conclusion Health personnel faced some challenges during the implementation of the MDD system, but most of them remained confident in the new system. Building trust has to be a process that runs in parallel with the introduction of new technology and the establishment of new routines for improving the quality in handling of medicines and to facilitate better cooperation and communication. PMID:21323496
ReTrust: attack-resistant and lightweight trust management for medical sensor networks.

Science.gov (United States)

He, Daojing; Chen, Chun; Chan, Sammy; Bu, Jiajun; Vasilakos, Athanasios V

2012-07-01

Wireless medical sensor networks (MSNs) enable ubiquitous health monitoring of users during their everyday lives, at health sites, without restricting their freedom. Establishing trust among distributed network entities has been recognized as a powerful tool to improve the security and performance of distributed networks such as mobile ad hoc networks and sensor networks. However, most existing trust systems are not well suited for MSNs due to the unique operational and security requirements of MSNs. Moreover, similar to most security schemes, trust management methods themselves can be vulnerable to attacks. Unfortunately, this issue is often ignored in existing trust systems. In this paper, we identify the security and performance challenges facing a sensor network for wireless medical monitoring and suggest it should follow a two-tier architecture. Based on such an architecture, we develop an attack-resistant and lightweight trust management scheme named ReTrust. This paper also reports the experimental results of the Collection Tree Protocol using our proposed system in a network of TelosB motes, which show that ReTrust not only can efficiently detect malicious/faulty behaviors, but can also significantly improve the network performance in practice.
Knowing who to trust: exploring the role of 'ethical metadata' in mediating risk of harm in collaborative genomics research in Africa.

Science.gov (United States)

de Vries, Jantina; Williams, Thomas N; Bojang, Kalifa; Kwiatkowski, Dominic P; Fitzpatrick, Raymond; Parker, Michael

2014-08-13

The practice of making datasets publicly available for use by the wider scientific community has become firmly integrated in genomic science. One significant gap in literature around data sharing concerns how it impacts on scientists' ability to preserve values and ethical standards that form an essential component of scientific collaborations. We conducted a qualitative sociological study examining the potential for harm to ethnic groups, and implications of such ethical concerns for data sharing. We focused our empirical work on the MalariaGEN Consortium, one of the first international collaborative genomics research projects in Africa. We conducted a study in three MalariaGEN project sites in Kenya, the Gambia, and the United Kingdom. The study entailed analysis of project documents and 49 semi-structured interviews with fieldworkers, researchers and ethics committee members. Concerns about how best to address the potential for harm to ethnic groups in MalariaGEN crystallised in discussions about the development of a data sharing policy. Particularly concerning for researchers was how best to manage the sharing of genomic data outside of the original collaboration. Within MalariaGEN, genomic data is accompanied by information about the locations of sample collection, the limitations of consent and ethics approval, and the values and relations that accompanied sample collection. For interviewees, this information and context were of important ethical value in safeguarding against harmful uses of data, but is not customarily shared with secondary data users. This challenged the ability of primary researchers to protect against harmful uses of 'their' data. We identified three protective mechanisms--trust, the existence of a shared morality, and detailed contextual understanding--which together might play an important role in preventing the use of genomic data in ways that could harm the ethnic groups included in the study. We suggest that the current practice of
Roadmap to a Sustainable Structured Trusted Employee Program

Energy Technology Data Exchange (ETDEWEB)

Coates, Cameron W [ORNL; Eisele, Gerhard R [ORNL

2013-08-01

Organizations (facility, regulatory agency, or country) have a compelling interest in ensuring that individuals who occupy sensitive positions affording access to chemical biological, radiological and nuclear (CBRN) materials facilities and programs are functioning at their highest level of reliability. Human reliability and human performance relate not only to security but also focus on safety. Reliability has a logical and direct relationship to trustworthiness for the organization is placing trust in their employees to conduct themselves in a secure, safe, and dependable manner. This document focuses on providing an organization with a roadmap to implementing a successful and sustainable Structured Trusted Employee Program (STEP).
Understanding the Interplay Between Consumer Knowledge, Trust and Relationship Satisfaction in Financial Services

DEFF Research Database (Denmark)

Hansen, Torben; Grønholdt, Lars; Josiassen, Alexander

, this study contributes to previous research by examining how consumer knowledge O/U affects two types of trust (broad-scope trust and narrow-scope trust) and consumer relationship satisfaction. Trust does not only concern consumer trust in individual companies (i.e., narrow.-scope confidence NST), but also...... concerns consumer confidence in the broader business context in which consumers plan and implement their behavior (i.e., broad scope trust, BST). NST is defined as "the expectation that the service provider can be relied on to deliver on its promises’, while BST is defined as ‘the expectation....../U a consumer becomes, the higher/lower NST and levels of relationship satisfaction will be. Second, it is demonstrated that BST has a negative moderating effect on the relationship between knowledge O/U and satisfaction, such that knowledge O/U has a higher positive/negative effect on relationship satisfaction...
Religious People Are Trusted Because They Are Viewed as Slow Life-History Strategists.

Science.gov (United States)

Moon, Jordan W; Krems, Jaimie Arona; Cohen, Adam B

2018-03-01

Religious people are more trusted than nonreligious people. Although most theorists attribute these perceptions to the beliefs of religious targets, religious individuals also differ in behavioral ways that might cue trust. We examined whether perceivers might trust religious targets more because they heuristically associate religion with slow life-history strategies. In three experiments, we found that religious targets are viewed as slow life-history strategists and that these findings are not the result of a universally positive halo effect; that the effect of target religion on trust is significantly mediated by the target's life-history traits (i.e., perceived reproductive strategy); and that when perceivers have direct information about a target's reproductive strategy, their ratings of trust are driven primarily by his or her reproductive strategy, rather than religion. These effects operate over and above targets' belief in moralizing gods and offer a novel theoretical perspective on religion and trust.
DualTrust: A Trust Management Model for Swarm-Based Autonomic Computing Systems

Energy Technology Data Exchange (ETDEWEB)

Maiden, Wendy M. [Washington State Univ., Pullman, WA (United States)

2010-05-01

Trust management techniques must be adapted to the unique needs of the application architectures and problem domains to which they are applied. For autonomic computing systems that utilize mobile agents and ant colony algorithms for their sensor layer, certain characteristics of the mobile agent ant swarm -- their lightweight, ephemeral nature and indirect communication -- make this adaptation especially challenging. This thesis looks at the trust issues and opportunities in swarm-based autonomic computing systems and finds that by monitoring the trustworthiness of the autonomic managers rather than the swarming sensors, the trust management problem becomes much more scalable and still serves to protect the swarm. After analyzing the applicability of trust management research as it has been applied to architectures with similar characteristics, this thesis specifies the required characteristics for trust management mechanisms used to monitor the trustworthiness of entities in a swarm-based autonomic computing system and describes a trust model that meets these requirements.

Providers’ perspectives on collaboration

Directory of Open Access Journals (Sweden)

Patricia Bruner

2011-08-01

Full Text Available Objective: Changes in models of health care are required to better meet the needs of diverse, underserved patient populations. Collaboration among providers is one way to promote accessible, comprehensive and continuous care in healthcare organizations. This paper describes the quantitative findings from two time points that examined providers' views of collaboration among a sample of diverse personnel (e.g. clinical nurses, social workers, dental providers, mental health providers, clerical staff, medical assistants, public health staff, and administrators within a federally qualified nurse managed health care centre in the United States. Methods: The quantitative arm of a mixed-method study is presented in this paper. Two instruments, the Collaboration and Satisfaction About Care Decisions Scale and the University of the West of England Interprofessional Questionnaire (comprised of 4 subscales-Communication and Teamwork Scale, Interprofessional Learning Scale, Interprofessional Interaction Scale, and Interprofessional Relationships Scale were administered to providers at baseline and three to eight months following six same discipline focus group discussions on collaboration, in order to evaluate whether participating in the focus group discussions changed providers' views of collaboration. A summary of the focus group data which were published elsewhere is additionally summarized to help provide insight to the quantitative findings. Thirty-nine staff participated. Results: Paired t-tests revealed that only one scale out of the five, Collaboration and Satisfaction About Care Decisions Scale (33.97 at time one and 37.45 at time two, significantly and positively changed after the focus group discussion (p=0.046. Providers' views on collaboration ranged from positive to moderate views of collaboration; most measures revealed a non-significant improvement after the focus group discussions. Staff with some graduate school reported the greatest
Providers’ perspectives on collaboration

Directory of Open Access Journals (Sweden)

Patricia Bruner

2011-08-01

Full Text Available Objective: Changes in models of health care are required to better meet the needs of diverse, underserved patient populations. Collaboration among providers is one way to promote accessible, comprehensive and continuous care in healthcare organizations. This paper describes the quantitative findings from two time points that examined providers' views of collaboration among a sample of diverse personnel (e.g. clinical nurses, social workers, dental providers, mental health providers, clerical staff, medical assistants, public health staff, and administrators within a federally qualified nurse managed health care centre in the United States.Methods: The quantitative arm of a mixed-method study is presented in this paper. Two instruments, the Collaboration and Satisfaction About Care Decisions Scale and the University of the West of England Interprofessional Questionnaire (comprised of 4 subscales-Communication and Teamwork Scale, Interprofessional Learning Scale, Interprofessional Interaction Scale, and Interprofessional Relationships Scale were administered to providers at baseline and three to eight months following six same discipline focus group discussions on collaboration, in order to evaluate whether participating in the focus group discussions changed providers' views of collaboration. A summary of the focus group data which were published elsewhere is additionally summarized to help provide insight to the quantitative findings. Thirty-nine staff participated.Results: Paired t-tests revealed that only one scale out of the five, Collaboration and Satisfaction About Care Decisions Scale (33.97 at time one and 37.45 at time two, significantly and positively changed after the focus group discussion (p=0.046. Providers' views on collaboration ranged from positive to moderate views of collaboration; most measures revealed a non-significant improvement after the focus group discussions. Staff with some graduate school reported the greatest
Trust and School Life: The Role of Trust for Learning, Teaching, Leading, and Bridging

Science.gov (United States)

Van Maele, Dimitri, Ed.; Forsyth, Patrick B., Ed.; Van Houtte, Miek, Ed.

2014-01-01

This book samples recent and emerging trust research in education including an array of conceptual approaches, measurement innovations, and explored determinants and outcomes of trust. The collection of pathways explores the phenomenon of trust and establishes the significance of trust relationships in school life. It emboldens the claim that…
Macroeconomic Dynamics of Assets, Leverage and Trust

Science.gov (United States)

Rozendaal, Jeroen C.; Malevergne, Yannick; Sornette, Didier

A macroeconomic model based on the economic variables (i) assets, (ii) leverage (defined as debt over asset) and (iii) trust (defined as the maximum sustainable leverage) is proposed to investigate the role of credit in the dynamics of economic growth, and how credit may be associated with both economic performance and confidence. Our first notable finding is the mechanism of reward/penalty associated with patience, as quantified by the return on assets. In regular economies where the EBITA/Assets ratio is larger than the cost of debt, starting with a trust higher than leverage results in the highest long-term return on assets (which can be seen as a proxy for economic growth). Therefore, patient economies that first build trust and then increase leverage are positively rewarded. Our second main finding concerns a recommendation for the reaction of a central bank to an external shock that affects negatively the economic growth. We find that late policy intervention in the model economy results in the highest long-term return on assets. However, this comes at the cost of suffering longer from the crisis until the intervention occurs. The phenomenon that late intervention is most effective to attain a high long-term return on assets can be ascribed to the fact that postponing intervention allows trust to increase first, and it is most effective to intervene when trust is high. These results are derived from two fundamental assumptions underlying our model: (a) trust tends to increase when it is above leverage; (b) economic agents learn optimally to adjust debt for a given level of trust and amount of assets. Using a Markov Switching Model for the EBITA/Assets ratio, we have successfully calibrated our model to the empirical data of the return on equity of the EURO STOXX 50 for the time period 2000-2013. We find that dynamics of leverage and trust can be highly nonmonotonous with curved trajectories, as a result of the nonlinear coupling between the variables. This
Trust matters: Patients' and providers' accounts of the role of trust in ...

African Journals Online (AJOL)

Also, trust was considered as potentially contributing to trusted doctors' behaviour changes such as excessive self-pride, faking being busy and sluggishness in care provision as well as increasing their work load. Conclusion: The findings suggest that trust in patient-doctor relationship matters for hypertension care in rural ...
A Model of Trusted Measurement Model

OpenAIRE

Ma Zhili; Wang Zhihao; Dai Liang; Zhu Xiaoqin

2017-01-01

A model of Trusted Measurement supporting behavior measurement based on trusted connection architecture (TCA) with three entities and three levels is proposed, and a frame to illustrate the model is given. The model synthesizes three trusted measurement dimensions including trusted identity, trusted status and trusted behavior, satisfies the essential requirements of trusted measurement, and unified the TCA with three entities and three levels.
Terrorism, Trust and Tourism

DEFF Research Database (Denmark)

Jensen, Susanne; Svendsen, Gert Tinggaard

2017-01-01

How does terrorism affect social trust and tourism? The rising number of terrorist attacks in Western Europe has caused safety problems not only for local citizens but also for tourists. In fact, terrorists challenge the formal violence monopoly of the state thus creating a sense of anarchy...... and distrust. Social trust is about trusting strangers, so when less predictable behaviour occurs in, a given country, people become more careful as they tend to trust most other people less. An interesting case for future research is Scandinavia as the level of terrorism is still low and, at the same time......, Scandinavia can record most social trust in the world meaning a competitive advantage when attracting tourists. Arguably, a double dividend is created from fighting terrorism, namely more social trust accumulated and more tourists attracted. Future research should therefore try to further test our model...
Public trust in sources of information about radiation risks in the UK

International Nuclear Information System (INIS)

Hunt, S.; Frewer, L.J.; Shepherd, R.

1998-01-01

Full text of publication follows: perceptions of trust have been identified as crucial to successful risk communication. This research is concerned with establishing the degree of trust the public places in various sources of information about radiation hazards, and identifying a maximally trusted source for communicating risks about these hazards. Participants were asked directly about the degree to which they would trust information about radiation risks from a variety of sources. They were also asked about the putative components of trust: the degree of 'vested interest' they believed each source had in misinforming the public about radiation risks, and the 'degree of knowledge' they believed each source had about these risks. The results indicated that while perceptions of low 'vested interest' and high 'degree of knowledge' are important elements in determining positive trust ratings, neither alone is sufficient to guarantee a high trust rating. The implications of these findings are discussed in terms of a maximally, trusted source for risk communication that could achieve optimal 'vested interest' and 'degree of knowledge' ratings, the principal features for which are identified as independence of government and commercial organisations; high level of technical expertise; and being specifically dedicated to the interests of the public. (authors)
Trust and Influence

Science.gov (United States)

2013-03-06

the behavior or attitudes of others). LIST SUB-AREAS IN PORTFOLIO: Science of Reliance • Trust in Autonomous Systems/ Autonomy – identify the...error •Humans have trust biases (Lyons & Stokes, 2012) •Little is known about how human trust principles apply to autonomy /robotics...for the model in western context (Colquitt et al., 2007) • Some evidence that benevolence is favored by collectivist culture (Branzei et al., 2007
Trust Models in Ubiquitous Computing

DEFF Research Database (Denmark)

Nielsen, Mogens; Krukow, Karl; Sassone, Vladimiro

2008-01-01

We recapture some of the arguments for trust-based technologies in ubiquitous computing, followed by a brief survey of some of the models of trust that have been introduced in this respect. Based on this, we argue for the need of more formal and foundational trust models.......We recapture some of the arguments for trust-based technologies in ubiquitous computing, followed by a brief survey of some of the models of trust that have been introduced in this respect. Based on this, we argue for the need of more formal and foundational trust models....
An Operational Semantics for Trust Policies

DEFF Research Database (Denmark)

Krukow, Karl

2006-01-01

In the trust-structure framework for trust management, principals specify their trusting relationships in terms of trust policies. In their paper on trust structures, Carbone et al. present a language for such policies, and provide a suitable denotational semantics. The semantics ensures that for......In the trust-structure framework for trust management, principals specify their trusting relationships in terms of trust policies. In their paper on trust structures, Carbone et al. present a language for such policies, and provide a suitable denotational semantics. The semantics ensures...... that for any collection of policies, there is always a unique global trust-state, compatible with all the policies, specifying everyone's degree of trust in everyone else. However, as the authors themselves point out, the language lacks an operational model: the global trust-state is a well......-defined mathematical object, but it is not clear how principals can actually compute it. This becomes even more apparent when one considers the intended application environment: vast numbers of autonomous principals, distributed and possibly mobile. We provide a compositional operational semantics for a language...
The role of brand trust in male customers' relationship to luxury brands.

Science.gov (United States)

Hur, Won-Moo; Kim, Minsung; Kim, Hanna

2014-04-01

This study examined the role of brand trust in customers' luxury brand consumption behavior. Perceived value and brand satisfaction were presented within a framework as antecedents of brand trust, while brand loyalty and brand risk were presented as consequences. A face-to-face survey was administered to a sample (N = 400) of men between 25 and 54 years of age who had purchased luxury brand and non-luxury brand suits within the previous three months. The results showed the greater the hedonic value on brand satisfaction, the greater the influence of brand satisfaction on brand trust, and the greater was the effect of brand trust on brand loyalty for luxury brands as compared with non-luxury brands. Similar patterns are identified between luxury and non-luxury brands for the positive relationship between utilitarian value and brand satisfaction and the negative relationship between brand trust and brand risk.
Challenges of implementing collaborative models of decision making with trans-identified patients.

Science.gov (United States)

Dewey, Jodie M

2015-10-01

Factors health providers face during the doctor-patient encounter both impede and assist the development of collaborative models of treatment. I investigated decision making among medical and therapeutic professionals who work with trans-identified patients to understand factors that might impede or facilitate the adoption of the collaborative decision-making model in their clinical work. Following a grounded theory approach, I collected and analysed data from semi-structured interviews with 10 U.S. physicians and 10 U.S. mental health professionals. Doctors and therapists often desire collaboration with their patients but experience dilemmas in treating the trans-identified patients. Dilemmas include lack of formal education, little to no institutional support and inconsistent understanding and application of the main documents used by professionals treating trans-patients. Providers face considerable risk in providing unconventional treatments due to the lack of institutional and academic support relating to the treatment for trans-people, and the varied interpretation and application of the diagnostic and treatment documents used in treating trans-people. To address this risk, the relationship with the patient becomes crucial. However, trust, a component required for collaboration, is thwarted when the patients feel obliged to present in ways aligned with these documents in order to receive desired treatments. When trust cannot be established, medical and mental health providers can and do delay or deny treatments, resulting in the imbalance of power between patient and provider. The documents created to assist in treatment actually thwart professional desire to work collaboratively with patients. © 2013 John Wiley & Sons Ltd.
Social capital, political trust and self-reported psychological health: a population-based study.

Science.gov (United States)

Lindstrom, Martin; Mohseni, Mohabbat

2009-02-01

This study investigates the association between political trust (an aspect of institutional trust) in the Riksdag (the national parliament in Sweden) and self-reported psychological health, taking generalized (horizontal) trust in other people into account. The 2004 public health survey in Skåne in Southern Sweden is a cross-sectional postal questionnaire study that was answered by 27,757 respondents aged 18-80 yielding a 59% response rate. A logistic regression model was used to investigate the associations between political trust and self-reported psychological health adjusting for possible confounders (age, country of origin, education, economic stress and generalized trust in other people i.e. horizontal trust). We found that 13.0% of the men and 18.9% of the women reported poor psychological health. A total of 17.3% and 11.6% of the male and female respondents, respectively, reported that they had no trust at all in the national parliament, and another 38.2% and 36.2%, respectively, reported that their political trust was not particularly high. Respondents in younger age groups, born abroad, with high education, high levels of economic stress, low horizontal trust and low political trust had significantly higher levels of self-reported poor psychological health. There was a significant association between low political trust and low horizontal trust. After adjustments for age, country of origin, education and economic stress, the inclusion of horizontal trust reduced the odds ratios of self-reported poor psychological health in the "no political trust at all" category compared to the "very high political trust" category from 1.6 to 1.4 among men and from 1.7 to 1.4 among women. It is concluded that low political trust in the Riksdag seems to be significantly and positively associated with poor mental health.
Reliable Design Versus Trust

Science.gov (United States)

Berg, Melanie; LaBel, Kenneth A.

2016-01-01

This presentation focuses on reliability and trust for the users portion of the FPGA design flow. It is assumed that the manufacturer prior to hand-off to the user tests FPGA internal components. The objective is to present the challenges of creating reliable and trusted designs. The following will be addressed: What makes a design vulnerable to functional flaws (reliability) or attackers (trust)? What are the challenges for verifying a reliable design versus a trusted design?
Four Essential Practices for Building Trust

Science.gov (United States)

Combs, Julie Peterson; Harris, Sandra; Edmonson, Stacey

2015-01-01

The presence of trust can enhance an organization's efforts to fulfill its mission, and the lack of trust can constrict those efforts. The authors offer four essential guidelines to help school leaders communicate in a way that builds trust. Build trust by understanding trust. Trusted leaders demonstrate care, character, and competence in their…
Trust, trustworthiness and health.

Science.gov (United States)

Dawson, Angus

2015-01-01

Trust is an essential component of good healthcare. If patients trust their physicians, then the relationship between them can be a richer and more meaningful one. The patient is more likely to feel confident and able to disclose symptoms, helping diagnosis and future care. If public health and community workers are trusted, not only is it likely that their work will be easier, in that their actions will be respected and accepted, but their advice will also be sought spontaneously. Trust, can, therefore, be thought of as something that is of benefit to all: healthcare workers, individuals and communities. Trust is, generally, something to be prized and we need to do anything we can to strengthen it.
Trust, values and false consensus

OpenAIRE

Butler, Jeffrey V.; Giuliano, Paola; Guiso, Luigi

2012-01-01

Trust beliefs are heterogeneous across individuals and, at the same time, persistent across generations. We investigate one mechanism yielding these dual patterns: false consensus. In the context of a trust game experiment, we show that individuals extrapolate from their own type when forming trust beliefs about the same pool of potential partners – i.e., more (less) trustworthy individuals form more optimistic (pessimistic) trust beliefs - and that this tendency continues to color trust beli...
Social Network Culture Needs the Lens of Critical Trust Research

OpenAIRE

Dwyer , Natasha; Marsh , Stephen

2015-01-01

Part 2: Full Papers; International audience; Trust is essential to the success of the social networks that are aggregating and applying masses of information about us. In this position paper, we argue that a critical approach to exploring trust and social networks is required; this entails genuinely working in the interests of users and acknowledging the power relations and wider social context of this form of technology that is impacting more and more of our everyday life. Without a critical...
A formalization of computational trust

NARCIS (Netherlands)

Güven - Ozcelebi, C.; Holenderski, M.J.; Ozcelebi, T.; Lukkien, J.J.

2018-01-01

Computational trust aims to quantify trust and is studied by many disciplines including computer science, social sciences and business science. We propose a formal computational trust model, including its parameters and operations on these parameters, as well as a step by step guide to compute trust

Autonomy, Trust, and Respect.

Science.gov (United States)

Nys, Thomas

2016-02-01

This article seeks to explore and analyze the relationship between autonomy and trust, and to show how these findings could be relevant to medical ethics. First, I will argue that the way in which so-called "relational autonomy theories" tie the notions of autonomy and trust together is not entirely satisfying Then, I will introduce the so-called Encapsulated Interest Account as developed by Russell Hardin. This will bring out the importance of the reasons for trust. What good reasons do we have for trusting someone? I will criticize Hardin's business model as insufficiently robust, especially in the context of health care, and then turn to another source of trust, namely, love. It may seem that trust-through-love is much better suited for the vulnerability that is often involved in health care, but I will also show that it has its own deficiencies. Good health care should therefore pay attention to both models of trust, and I will offer some tentative remarks on how to do this. © The Author 2015. Published by Oxford University Press, on behalf of the Journal of Medicine and Philosophy Inc. All rights reserved. For permissions, please e-mail: journals.permissions@oup.com.
Fording Canadian Coal Trust

Energy Technology Data Exchange (ETDEWEB)

Popowich, J.; Millos, R. [Elk Valley Coal Corporation, Calgary, AB (Canada)

2004-07-01

This is the first of five slide/overhead presentations presented at the Fording Canadian Coal Trust and Tech Cominco Ltd. investor day and mine tour. The Fording Canadian Coal Trust is described. The Trust's assets comprise six Elk Valley metallurgical coal mines and six wollastonite operations (in the NYCO Group). Trust structure, corporate responsibility, organizational structure, reserves and resources, management philosophy, operating strategies, steel market dynamics, coal market, production expansion, sales and distribution are outlined. 15 figs., 5 tabs.
TRUST AS A SOCIAL PHENOMENON AND A CONDITION FOR ECONOMIC GROWTH

Directory of Open Access Journals (Sweden)

N. Didenko

2015-01-01

Full Text Available In the article trust analysis to the major regional authorities on the level of the Northern sub-Arctic region of Yamalo-Nenets Autonomous area has been carried out. It is supposed methodologically, that trust circles act as the key element and long-term economic development precondition because they reduce transactions costs, allow you to make in a broader planning horizon, building relationships in the «power – business – society» triad. Empirical data shows that the regional society trust in the Yamalo- enets Autonomous area is at risk. The political parties, trade unions, the legislature of the region are least trusted by the Northern region’ residents, as, indeed, by all residents of Russia. The court as a mean of protecting basic rights and freedoms and the Governor are considered to be the trust leaders among regional government institutions. The very high level of protest expectations is being supported by fairly sizeable (one third of the region residents protest potential level. Taking into account the relative trust reduction to the Governor of the region by of Yamalo-Nenets Autonomous area’ residents, this mood cannot but arouse concerns. This situation distinguishes the Northern region’ residents from the other two sub-regions of the Tyumen region ones, where more than half of the population trusts the Governor, and there is positive dynamics of trust.
Trust metrics in information fusion

Science.gov (United States)

Blasch, Erik

2014-05-01

Trust is an important concept for machine intelligence and is not consistent across many applications. In this paper, we seek to understand trust from a variety of factors: humans, sensors, communications, intelligence processing algorithms and human-machine displays of information. In modeling the various aspects of trust, we provide an example from machine intelligence that supports the various attributes of measuring trust such as sensor accuracy, communication timeliness, machine processing confidence, and display throughput to convey the various attributes that support user acceptance of machine intelligence results. The example used is fusing video and text whereby an analyst needs trust information in the identified imagery track. We use the proportional conflict redistribution rule as an information fusion technique that handles conflicting data from trusted and mistrusted sources. The discussion of the many forms of trust explored in the paper seeks to provide a systems-level design perspective for information fusion trust quantification.
The social context of trust relations

Directory of Open Access Journals (Sweden)

Kojić Milena

2017-01-01

Full Text Available In the widest sense, this paper focuses on the problematization (and operationalization of the concept of trust and its social context, with a special emphasis on its multiple meanings, the ways of establishing trust, as well as its functions. After pointing to the various definitions of trust that highlight its cognitive, behavioral, and relational groundings, we proceed to examine the aspects of 'social embeddedness' of trust. In this context, we highlight the structural aspect of trust relations, their institutional embeddedness, mediation through cultural meanings, as well as the wider context of social circumstances and limitations. We place a special emphasis on the concept of 'trust culture', its morphogenesis and functions, as well as the significance of trust culture in the context of diminishing the social uncertainty that arises in the situations when trust is demonstrated. Finally, we point to the social functions of trust on the macro level, the functional substitutes for trust, as well as the relationship between trust and social capital.
THE EFFECTS OF INTERNAL MARKETING ON ORGANIZATIONAL TRUST: A RESEARCH IN HOTEL INDUSTRY

Directory of Open Access Journals (Sweden)

Mustafa KESEN

2018-01-01

Full Text Available The aim of this study is to determine how internal marketing would affect trust in the organization and trust in the executive dimensions of organizational trust. The study population consists of employees working in hotels operating in the town of Kuşadası in the province of Aydın, one of the oldest touristic regions of Turkey. For this purpose, a survey application was carried out on 148 employees of 7 hotels in total. The acquired survey data was evaluated via confirmatory factor analyses, reliability analyses, correlation analyses and regression analyses. According to the findings obtained from the research, internal marketing affects trust in the manager and trust in the organization positively. Despite some limitations, the research findings are considered to present some important assistance to the managers, employees and researchers.
An Operational Semantics for Trust Policies

DEFF Research Database (Denmark)

Krukow, Karl Kristian

2005-01-01

In the trust-structure model of trust management, principals specify their trusting relationships with other principals in terms of trust policies. In their paper on trust structures, Carbone et al. present a language for trust policies, and provide a suitable denotational semantics. The semantics...... ensures that for any collection of trust policies, there is always a unique global trust-state, compatible with all the policies, specifying everyone's degree of trust in everyone else. However, as the authors themselves point out, the language lacks an operational model: the global trust-state is a well......-defined mathematical object, but it is not clear how principals can actually compute it. This becomes even more apparent when one considers the intended application environment: vast numbers of autonomous principals, distributed and possibly mobile. We provide a compositional operational semantics for a language...
The Impact of Trust on Organization Commitment

Science.gov (United States)

Robinson, Kimberly; Stinson, Thomas N. (Technical Monitor)

2002-01-01

As the global economy continues to spawn competitive forces, organizations have sought to become more competitive by cutting costs, eliminating non-value added work, and using more automation. Jobs have become broader and more flexible leading to a leaner workforce with higher-level knowledge and skills and more responsibility for day-to-day decisions. More than ever, organizations depend on employees as the innovators and designers of products and processes and as a source of strategic advantage. Therefore employee commitment among knowledge workers is needed to maintain organizational viability. It would seem that stronger relationships due to greater dependency, involvement, and investment would develop between employers and high-technology workers resulting in more committed employees. However, the opposite has been evidenced as key knowledge workers are changing jobs frequently. This may be due to a perceived lack of commitment by management to its employees. The notion of exchange may dominate the development of organizational commitment whereby an individual decides what to give a firm (commitment, extra effort, better performance, etc.) based on what the firm gives them (e.g., trust and security). It is the relationship between an employee's organizational commitment and the responding level of trust in the organization that is examined in this paper. An experiment is described that will seek to identify this relationship. Preliminary results are expected to show a positive relationship whereby employee commitment is positively correlated with organizational trust.
Generalized Trust and Trust in Institutions in Confucian Asia

Science.gov (United States)

Tan, Soo Jiuan; Tambyah, Siok Kuan

2011-01-01

This study examines generalized trust and trust in institutions in Confucian Asia, covering six countries namely, China, Japan, Singapore, South Korea, Taiwan and Vietnam, and one dependent region, Hong Kong. Using data from the 2006 AsiaBarometer Survey, our study affirms the reliability and validity of using a two-item scale to measure…
Trust, Commitment and Competitive Advantage in SMEs Export Performance

Directory of Open Access Journals (Sweden)

Md Daud Ismail

2017-04-01

Full Text Available The entry of small businesses into international markets has intensified. However, despite the growing presence of small businesses in international markets, studies into their international behavior, particularly regarding the effect of international relationships on international outcomes, remain limited. This study investigates the cross-border relationships of Small and Medium Enterprises (SMEs by examining the effects of the dimensions of the key relationship on the competitive advantage and performance of SMEs in export markets. These dimensions include trust and commitment. Results indicate that trust is significantly related to commitment and export performance. Commitment is positively related to competitive advantage but not to export performance. Trust affects competitive advantage through commitment. The effect of commitment on export performance is mediated by competitive advantage. The methodology and results are presented. The conclusion, implications, and limitations of this study are also discussed.
A model for (re)building consumer trust in the food system.

Science.gov (United States)

Wilson, Annabelle M; Withall, Elizabeth; Coveney, John; Meyer, Samantha B; Henderson, Julie; McCullum, Dean; Webb, Trevor; Ward, Paul R

2017-12-01

The article presents a best practice model that can be utilized by food system actors to assist with (re)building trust in the food system, before, during and after a food incident defined as 'any situation within the food supply chain where there is a risk or potential risk of illness or confirmed illness or injury associated with the consumption of a food or foods' (Commonwealth of Australia. National Food Incident Response Protocol. Commonwealth of Australia, Canberra, 2012). Interviews were undertaken with 105 actors working within the media, food industry and food regulatory settings across Australia, New Zealand (NZ) and the United Kingdom (UK). Interview data produced strategy statements, which indicated participant views on how to (re)build consumer trust in the food system. These included: (i) be transparent, (ii) have protocols and procedures in place, (iii) be credible, (iv) be proactive, (v) put consumers first, (vi) collaborate with stakeholders, (vii) be consistent, (viii) educate stakeholders and consumers, (ix) build your reputation and (x) keep your promises. A survey was designed to enable participants to indicate their agreement/disagreement with the ideas, rate their importance and provide further comment. The five strategies considered key to (re)building consumer trust were used to develop a model demonstrating best practice strategies for (re)building consumer trust in the food system before, during and after a food incident. In a world where the food system is increasingly complex, strategies for (re)building and fostering consumer trust are important. This study offers a model to do so which is derived from the views and experiences of actors working across the food industry, food regulation and the media. © The Author 2016. Published by Oxford University Press. All rights reserved. For Permissions, please email: journals.permissions@oup.com.
Does Institutional Trust in East Central Europe Differ from Western Europe?

Directory of Open Access Journals (Sweden)

Zsolt Boda

2014-04-01

Full Text Available Compared to Western European countries, the new democracies of East Central Europe (ECE demonstrate substantially lower levels of institutional trust. Some authors consider this phenomenon as a consequence of the transition process and raise concerns about the public approval and legitimacy of ECE political systems and institutions. Based on the datasets of the European Social Survey (ESS, in this paper we aim to address this issue by shedding light on the possible differences between old and new European democracies regarding the origins and patterns of institutional trust. We especially focus on the micro-level foundations of institutional trust and through a quantitative analysis of the 2010 ESS dataset we find that, overall, similarly to Western Europe, institutional trust in ECE is positively associated with success in social and economic life. We also find that relative to westerners, ECE citizens demonstrate comparable degrees of “materialistic trust” as income levels and trust in institutions are similarly associated with each other across these countries even after controlling for several socio-economic characteristics. In addition, the citizens of new European democracies seem to be equally ready to formulate separate evaluative attitudes towards specific institutions. Our findings suggest that in order to explain the persistently low levels of trust in ECE a greater emphasis should be devoted to how people perceive institutional performance when they formulate their trust judgements towards specific institutions.
Risk perception, self-efficacy, trust for physician, depression, and behavior modification in diabetic patients.

Science.gov (United States)

Imai, Hissei; Furukawa, Toshiaki A; Hayashi, Shin-U; Goto, Atsushi; Izumi, Kazuo; Hayashino, Yasuaki; Noda, Mitsuhiko

2018-03-01

We evaluated the associations of risk perception, self-efficacy, and trust with two health promotion behaviors (food habits and exercise) and depressive mood. Diabetic patients aged between 40 and 64 ( n = 1195) were included in the analyses. Risk perception worsened behavioral changes in terms of food habits and depression, whereas self-efficacy and trust improved food habits, exercise, and depression; trust improved exercise and depression. In conclusion, self-efficacy and trust appear to be more beneficial than risk perception for positive behavioral changes and for improving depression in diabetic patients. However, their influence on behavioral changes may be different according to the types of behaviors.
Examining trust in health professionals among family caregivers of nursing home residents with advanced dementia.

Science.gov (United States)

Boogaard, Jannie A; Werner, Perla; Zisberg, Anna; van der Steen, Jenny T

2017-12-01

In a context of increasing emphasis on shared decision-making and palliative care in dementia, research on family caregivers' trust in health professionals in advanced dementia is surprisingly scant. The aim of the present study was to assess trust in nursing home health professionals of family caregivers of nursing home residents with advanced dementia, and possible correlates, such as family caregivers' satisfaction, involvement in care, care burden and patients' symptom burden. A cross-sectional study was carried out using structured questionnaires administered through the telephone. Generalized estimating equation analyses with adjustment for nursing home clustering were applied to assess the most important associations with family caregivers' trust. A total of 214 family caregivers of persons with dementia residing in 25 nursing homes participated in the study. The majority of the participants (67%) were women and adult children (75%). The majority of the family caregivers trusted physicians, nurses and nurses' aides at a moderate-to-high level. Approximately half to one-third reported moderate-to-low levels of trust. Higher levels of trust were associated with more positive care outcomes, such as higher family satisfaction with care and more positive evaluations of physician-family communication. The present study showed the importance of family caregivers trusting nursing home health professionals for their experiences as caregivers. Although causation cannot be established, increased family caregivers' trust in nursing home health professionals by improving communication and exchange of information might provide a good basis for providing optimal palliative care in advanced dementia. Geriatr Gerontol Int 2017; 17: 2466-2471. © 2017 Japan Geriatrics Society.
A general definition of trust

OpenAIRE

O'Hara, Kieron

2012-01-01

In this paper a definition and conceptual analysis of trust is given in terms of trustworthiness. Its focus will be as wide as possible, and will not be restricted to any particular type of trust. The aim is to show the key parameters that enable us to investigate and understand trust, thereby facilitating the development of systems, institutions and technologies to support, model or mimic trust. The paper will also show the strong connection between trust and trustworthiness, showing how the...
Trust and Sensemaking in Organizations

DEFF Research Database (Denmark)

Fuglsang, Lars; Jagd, Søren; Olsen, Poul Bitsch

The literature on trust and the literature on sensemaking constitute two separate streams of literature that are both seen as highly relevant to understanding organisational processes in modern complex high-trust organisations. However, though a few studies have argued for the relevance of linkin...... help furthering the understanding of trust processes in organizations. The variety of links between sensemaking and trust processes is illustrated by the intertwining of trust and four processes of sensemaking: arguing, expecting, committing and manipulation identified by Karl Weick....
The productivity of trust

DEFF Research Database (Denmark)

Bjørnskov, Christian; Méon, Pierre-Guillaume

This paper returns to one of the early questions of the literature on social trust, whether trust affects total factor productivity (TFP). Using both development and growth accounting, we find strong evidence of a causal effect of trust on the level and growth of TFP. Using a three-stage least...
A course in collaboration for social workers and general practitioners

OpenAIRE

Samuel, Oliver W.; Dodge, Dredagh

1981-01-01

Patients have overlapping social and medical needs, yet social workers and doctors often have problems in working together to help with them. We planned a short experimental course which was to look at this situation and to help members of both professions learn about each other. This was to encourage attitudes of mutual trust and respect in order to promote future collaboration.
Social Interaction and Collaboration among Oncology Nurses.

Science.gov (United States)

Moore, Jane; Prentice, Dawn; McQuestion, Maurene

2015-01-01

Collaboration is a complex process influenced by organizational, professional, interpersonal, and personal factors. Research has demonstrated that collaboration may also be influenced by social factors. Nurses spend much of their time working in collaborative teams, yet little is known about how they socially interact in practice. This qualitative case study explored nurse perceptions of social interaction in relation to collaboration. Data were collected using telephone interviews and documentary reviews from fourteen oncology nurses employed at one cancer center in Canada. Thematic analysis revealed two themes: knowing you is trusting you and formal and informal opportunities. Nurses reported that social interaction meant getting to know someone personally as well as professionally. Social interaction was enacted inside of work during breaks/meals and outside of work at planned events. Social interaction was facilitated by having a long-term current and/or previous professional and personal relationship. The barriers to social interaction included a lack of time to get to know each other, workload issues, and poor interpersonal skills. Findings suggest that social interaction is an important factor in the collaborative relationship among oncology nurses. Nurse leaders need to promote social interaction opportunities and facilitate educational sessions to improve social and interpersonal skills.
Are we on the same page? The performance effects of congruence between supervisor and group trust.

Science.gov (United States)

Carter, Min Z; Mossholder, Kevin W

2015-09-01

Taking a multiple-stakeholder perspective, we examined the effects of supervisor-work group trust congruence on groups' task and contextual performance using a polynomial regression and response surface analytical framework. We expected motivation experienced by work groups to mediate the positive influence of trust congruence on performance. Although hypothesized congruence effects on performance were more strongly supported for affective rather than for cognitive trust, we found significant indirect effects on performance (via work group motivation) for both types of trust. We discuss the performance effects of trust congruence and incongruence between supervisors and work groups, as well as implications for practice and future research. (c) 2015 APA, all rights reserved).

Attitudes to genetically modified food over time: How trust in organizations and the media cycle predict support.

Science.gov (United States)

Marques, Mathew D; Critchley, Christine R; Walshe, Jarrod

2015-07-01

This research examined public opinion toward genetically modified plants and animals for food, and how trust in organizations and media coverage explained attitudes toward these organisms. Nationally representative samples (N=8821) over 10 years showed Australians were less positive toward genetically modified animals compared to genetically modified plants for food, especially in years where media coverage was high. Structural equation modeling found that positive attitudes toward different genetically modified organisms for food were significantly associated with higher trust in scientists and regulators (e.g. governments), and with lower trust in watchdogs (e.g. environmental movement). Public trust in scientists and watchdogs was a stronger predictor of attitudes toward the use of genetically modified plants for food than animals, but only when media coverage was low. Results are discussed regarding the moral acceptability of genetically modified organisms for food, the media's role in shaping public opinion, and the role public trust in organizations has on attitudes toward genetically modified organisms. © The Author(s) 2014.
25 CFR 1000.360 - Is the trust evaluation standard or process different when the trust asset is held in trust for...

Science.gov (United States)

2010-04-01

... 25 Indians 2 2010-04-01 2010-04-01 false Is the trust evaluation standard or process different when the trust asset is held in trust for an individual Indian or Indian allottee? 1000.360 Section 1000.360 Indians OFFICE OF THE ASSISTANT SECRETARY, INDIAN AFFAIRS, DEPARTMENT OF THE INTERIOR ANNUAL FUNDING AGREEMENTS UNDER THE TRIBAL SELF-GOVERNMEN...
Social Trust: Croatia 1995-2003.

Directory of Open Access Journals (Sweden)

Berto Šalaj

2005-01-01

Full Text Available In this paper the author deals with the concept of social trust. It is the author’s view that this concept has been neglected in past political science research in Croatia; consequently, he wishes to present it to the academic and professional political science public, thus creating a basis for its future use. Moreover, through application of a secondary dana analysis the author describes the state of social trust in Croatia. First, he contextualises the concept of social trust with regard to the dominant research approaches in political science; then he points to the distinctiveness of social trust in relation to other types of trust; fi nally, he provides an overview of the most relevant works on the importance and functions of social trust. In the concluding part of the paper, an analysis of the levels of social trust is conducted, revealing that Croatia is a society with markedly low levels of social trust. In the author’s opinion, this could present an obstacle to further political and economic development.
Cancer patients’ trust in their oncologist

OpenAIRE

Hillen, M.A.

2013-01-01

In this thesis we aimed to unravel cancer patients’ trust in their oncologist. We investigated patients’ explanations of trust in-depth, and developed an oncology-specific questionnaire to assess trust. Using the resulting Trust in Oncologist Scale, we experimentally established the influence of oncologist communication on trust. Specifically, patients report stronger trust if the oncologist expresses medical competence, communicates in an open and honest manner, and conveys involvement and c...
25 CFR 115.815 - How does a tribe request trust funds from a tribal trust account?

Science.gov (United States)

2010-04-01

... 25 Indians 1 2010-04-01 2010-04-01 false How does a tribe request trust funds from a tribal trust account? 115.815 Section 115.815 Indians BUREAU OF INDIAN AFFAIRS, DEPARTMENT OF THE INTERIOR FINANCIAL ACTIVITIES TRUST FUNDS FOR TRIBES AND INDIVIDUAL INDIANS Tribal Accounts Withdrawing Tribal Trust Funds § 115.815 How does a tribe request trust...
Modeling trust context in networks

CERN Document Server

Adali, Sibel

2013-01-01

We make complex decisions every day, requiring trust in many different entities for different reasons. These decisions are not made by combining many isolated trust evaluations. Many interlocking factors play a role, each dynamically impacting the others.? In this brief, 'trust context' is defined as the system level description of how the trust evaluation process unfolds.Networks today are part of almost all human activity, supporting and shaping it. Applications increasingly incorporate new interdependencies and new trust contexts. Social networks connect people and organizations throughout
Customer trust as mediator in the creation of customer relationship intention

Directory of Open Access Journals (Sweden)

Dimyati Mohamad

2018-03-01

Full Text Available As in all service industries, banks need to be able to provide their customers with personalized services in order to ensure that they build and maintain long-term relationships which are mutually beneficial. As such, banks must adopt a relational marketing approach based on effective communication and the building of trust with the current customers instead of focusing on acquiring new customers. The current research provides insights into how banks can build trust and maintain their relations with existing customers by testing several predictors of customer trust and customer relationship intention. Thus, the purpose of this study is to examine economic content, resource content and social content as the predictors of trust and relationship intention, and trust as a predictor of relationship intention. In addition, this study also analyzes the role of trust in mediating among economic content, resource content, and social content as a predictor of relationship intention of state owned bank customers in East Java. The sample of the study is formed of 120 customers of three state-owned banks from East Java. The research variables consist of three exogenous variables: economic content, resource content, and social content. The endogenous variables are trust and relationship intention. The data was collected using a questionnaire with multiple items measured using Likert scales. The model was analyzed using SEM with AMOS version 18.0. The result shows that economic content, resource content and social content are positive and significant predictors of trust and relationship intention. The role of economic content, resource content, social content as direct predictors is higher than the mediating role of trust of state owned bank customers.
Business-NGO collaboration in a conflict setting: partnership activities in the Democratic Republic of Congo

NARCIS (Netherlands)

Kolk, A.; Lenfant, F.

2012-01-01

Although business-NGO (nongovernmental organizations) partnerships have received much attention in recent years, insights have been obtained only from research in "stable" contexts, not from conflict-ridden countries where such collaboration may be even more crucial in building trust and capacity
Competition Fosters Trust

DEFF Research Database (Denmark)

Huck, Steffen; Lünser, Gabriele; Tyran, Jean-Robert Karl

2012-01-01

We study the effects of reputation and competition in a trust game. If trustees are anonymous, outcomes are poor: trustees are not trustworthy, and trustors do not trust. If trustees are identifiable and can, hence, build a reputation, efficiency quadruples but is still at only a third of the first...... best. Adding more information by granting trustors access to all trustees' complete history has, somewhat surprisingly, no effect. On the other hand, we find that competition, coupled with some minimal information, eliminates the trust problem almost completely...
Embarrassing To Collaborate

DEFF Research Database (Denmark)

Mitchell, Robb

This position paper briefly outlines my interest in embarrassment– principally in relation to experiments provoking collaborative encounters in contexts that range from urban spaces to art galleries, and from music events to industrial innovation workshops.......This position paper briefly outlines my interest in embarrassment– principally in relation to experiments provoking collaborative encounters in contexts that range from urban spaces to art galleries, and from music events to industrial innovation workshops....
Forging a new legacy of trust in research with Alaska Native college students using CBPR

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Alaina Ctibor

2012-09-01

Full Text Available Objectives. Disparities in the rates of matriculation and graduation are of concern to Alaska Native (AN students and the universities committed to their academic success. Efforts to reduce attrition require a keen understanding of the factors that impact quality of life (QOL at college. Yet, a long-standing legacy of mistrust towards research poses challenges to conducting inquiry among AN students. We introduced a partnership between the University of Alaska Fairbank's Rural Student Services (RSS and the Center for Alaska Native Health Research (CANHR within which we conducted the “What makes life good?” study aimed towards developing a QOL measure for AN students. Equally important was building a legacy of research trust among AN partners. Study design. We describe Phase I of a 2-phase study that employed a sequential mixed methods approach. Discussed are facilitators, challenges and lessons learned while striving to adhere to the principles of community-based participatory research (CBPR. Methods. Phase I included formative focus groups and QOL measurement development. The research involved the interplay among activities that were co-developed with the goal of enhancing trust and research capacity. Emphasis was placed on ensuring that data collection and analyses were student driven. Conclusions. All partners resided at the same university. However, trust and collaboration could not be assumed. Working within a collaborative framework, our partnership achieved the aim of developing a culturally informed QOL measure, while also creating an empowering experience for all partners who became co-investigators in a process that might normally be regarded with mistrust.
Development-based Trust: Proposing and Validating a New Trust Measurement Model for Buyer-Seller Relationships

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José Mauro da Costa Hernandez

2010-04-01

Full Text Available This study proposes and validates a trust measurement model for buyer-seller relationships. Baptized as development-based trust, the model encompasses three dimensions of trust: calculus-based, knowledge-based and identification-based. In addition to recognizing that trust is a multidimensional construct, the model also assumes that trust can evolve to take on a different character depending on the stage of the relationship. In order to test the proposed model and compare it to the characteristic-based trust measurement model, the measure most frequently used in the buyer-seller relationship literature, data were collected from 238 clients of an IT product wholesaler. The results show that the scales are valid and reliable and the proposed development-based trust measurement model is superior to the characteristic-based trust measurement model in terms of its ability to explain certain variables of interest in buyer-seller relationships (long-term relationship orientation, information sharing, behavioral loyalty and future intentions. Implications for practice, limitations and suggestions for future studies are discussed.
Homo economicus belief inhibits trust.

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Ziqiang Xin

Full Text Available As a foundational concept in economics, the homo economicus assumption regards humans as rational and self-interested actors. In contrast, trust requires individuals to believe partners' benevolence and unselfishness. Thus, the homo economicus belief may inhibit trust. The present three experiments demonstrated that the direct exposure to homo economicus belief can weaken trust. And economic situations like profit calculation can also activate individuals' homo economicus belief and inhibit their trust. It seems that people's increasing homo economicus belief may serve as one cause of the worldwide decline of trust.
Homo Economicus Belief Inhibits Trust

Science.gov (United States)

Xin, Ziqiang; Liu, Guofang

2013-01-01

As a foundational concept in economics, the homo economicus assumption regards humans as rational and self-interested actors. In contrast, trust requires individuals to believe partners’ benevolence and unselfishness. Thus, the homo economicus belief may inhibit trust. The present three experiments demonstrated that the direct exposure to homo economicus belief can weaken trust. And economic situations like profit calculation can also activate individuals’ homo economicus belief and inhibit their trust. It seems that people’s increasing homo economicus belief may serve as one cause of the worldwide decline of trust. PMID:24146907
Investigating the Impact of Service Quality Dimensions on Reputation and Brand Trust

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Majid Esmaeilpour

2017-09-01

Full Text Available Purpose - The objective of this study was to investigate the impact of service quality dimensions on brand reputation and brand trust in Iran's Saderat Bank. Design/methodology/approach: The present study is applied in terms of objective and results of study and correlational type of descriptive-survey in terms of nature and method of implementation. The Study Population included customers of Iran's Saderat Bank branches in Bushehr city. Since the population size was large, convenient sampling was used and 400 questionnaires were distributed among the customers of the bank. Structural equation modeling was used to analyze the data through Smart PLS software. Findings: The findings reveal that all dimensions of service quality (tangible factors, reliability, accountability, trustworthiness, and empathy have a positive and significant impact on brand trust and brand reputation. Research limitations/implications: The population of the research was limited to Bushehr city (Iran. Other limitations relates to the data collection tool; the questionnaire has some disadvantages that can influence results. Therefore, we should be cautious in generalizing the findings. Originality/value: This research examines the impact of service quality dimensions and the level of impact of each dimension on brand reputation and trust, in order to identify the dimensions of service quality affecting brand reputation and trust, and to use them in branding. Thus, implementing the suggested actions to enhance the quality of services will have a positive impact on enhancing the brand reputation and brand trust in the banking industry.
Attack-Resistant Trust Metrics

Science.gov (United States)

Levien, Raph

The Internet is an amazingly powerful tool for connecting people together, unmatched in human history. Yet, with that power comes great potential for spam and abuse. Trust metrics are an attempt to compute the set of which people are trustworthy and which are likely attackers. This chapter presents two specific trust metrics developed and deployed on the Advogato Website, which is a community blog for free software developers. This real-world experience demonstrates that the trust metrics fulfilled their goals, but that for good results, it is important to match the assumptions of the abstract trust metric computation to the real-world implementation.
Designing High-Trust Organizations

DEFF Research Database (Denmark)

Jagd, Søren

The specific problem considered in this paper is what are the key issues to consider for managers involved in designing high-trust organizations, a design problem still not properly explored. This paper intends to take the first step in filling this lacuna. In the paper, I first present...... the existing management and research literature on building high-trust organizations. Then I explore Alan Fox’s (1974) analysis of low-trust vs. high-trust dynamics which, I argue, may serve as a theoretically stronger basis for understanding the issues management have to consider when designing hightrust...... organizations...
Questions of trust in health research on social capital: what aspects of personal network social capital do they measure?

Science.gov (United States)

Carpiano, Richard M; Fitterer, Lisa M

2014-09-01

Health research on personal social capital has often utilized measures of respondents' perceived trust of others as either a proxy for one's social capital in the absence of more focused measures or as a subjective component of social capital. Little empirical work has evaluated the validity of such practices. We test the construct validity of two trust measures used commonly in health research on social capital-generalized trust and trust of neighbors-with respect to measures of people's general network-, organization-, family-, friend-, and neighborhood-based social capital and the extent to which these two trust measures are associated with self-rated general health and mental health when social capital measures are included in the same models. Analyses of 2008 Canadian General Social Survey data (response rate 57.3%) indicate that generalized trust and trust of neighbors are both positively-yet modestly-associated with measures of several domains of network-based social capital. Both trust measures are positively associated with general and mental health, but these associations remain robust after adjusting for social capital measures. Our findings suggest that (a) trust is conceptually distinct from social capital, (b) trust measures are inadequate proxies for actual personal social networks, and (c) trust measures may only be capturing psychological aspects relevant to-but not indicative of-social capital. Though links between perceived trust and health deserve study, health research on social capital needs to utilize measures of respondents' actual social networks and their inherent resources. Copyright © 2014 Elsevier Ltd. All rights reserved.
Trust vs. Crisis

DEFF Research Database (Denmark)

Mogensen, Kirsten

2014-01-01

The three social phenomena -- norms, trust, and crisis -- are in this paper combined into one model that illustrates their function and relationship. Crisis is seen as a reaction to serious violations of expectations that leave people disoriented, insecure about situational norms, and unable...... to judge whom to trust. One logical solution to a crisis is to rebuild a shared understanding of the norms involved in any given context. Banking is used as a case. Central concepts are borrowed from Niklas Luhmann Trust (1968), Alf Ross Directives and Norms (1967), and Arthur G. Neal National Trauma...
Forms, Sources and Processes of Trust

NARCIS (Netherlands)

Nooteboom, B.

2006-01-01

This chapter reviews some key points in the analysis of trust, based on Nooteboom (2002)i.The following questions are addressed.What can we have trust in?What is the relation between trust and control?What are the sources of trust? And what are its limits?By what process is trust built up and broken

Anomaly Detection for Internet of Vehicles: A Trust Management Scheme with Affinity Propagation

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Shu Yang

2016-01-01

Full Text Available Anomaly detection is critical for intelligent vehicle (IV collaboration. Forming clusters/platoons, IVs can work together to accomplish complex jobs that they are unable to perform individually. To improve security and efficiency of Internet of Vehicles, IVs’ anomaly detection has been extensively studied and a number of trust-based approaches have been proposed. However, most of these proposals either pay little attention to leader-based detection algorithm or ignore the utility of networked Roadside-Units (RSUs. In this paper, we introduce a trust-based anomaly detection scheme for IVs, where some malicious or incapable vehicles are existing on roads. The proposed scheme works by allowing IVs to detect abnormal vehicles, communicate with each other, and finally converge to some trustworthy cluster heads (CHs. Periodically, the CHs take responsibility for intracluster trust management. Moreover, the scheme is enhanced with a distributed supervising mechanism and a central reputation arbitrator to assure robustness and fairness in detecting process. The simulation results show that our scheme can achieve a low detection failure rate below 1%, demonstrating its ability to detect and filter the abnormal vehicles.
Dispositional pathways to trust: Self-esteem and agreeableness interact to predict trust and negative emotional disclosure.

Science.gov (United States)

McCarthy, Megan H; Wood, Joanne V; Holmes, John G

2017-07-01

Expressing our innermost thoughts and feelings is critical to the development of intimacy (Reis & Shaver, 1988), but also risks negative evaluation and rejection. Past research suggests that people with high self-esteem are more expressive and self-disclosing because they trust that others care for them and will not reject them (Gaucher et al., 2012). However, feeling good about oneself may not always be enough; disclosure may also depend on how we feel about other people. Drawing on the principles of risk regulation theory (Murray et al., 2006), we propose that agreeableness-a trait that refers to the positivity of interpersonal motivations and behaviors-is a key determinant of trust in a partner's caring and responsiveness, and may work in conjunction with self-esteem to predict disclosure. We examined this possibility by exploring how both self-esteem and agreeableness predict a particularly risky and intimate form of self-disclosure, the disclosure of emotional distress. In 6 studies using correlational, partner-report, and experimental methods, we demonstrate that self-esteem and agreeableness interact to predict disclosure: People who are high in both self-esteem and agreeableness show higher emotional disclosure. We also found evidence that trust mediates this effect. People high in self-esteem and agreeableness are most self-revealing, it seems, because they are especially trusting of their partners' caring. Self-esteem and agreeableness were particularly important for the disclosure of vulnerable emotions (i.e., sadness; Study 5) and disclosures that were especially risky (Study 6). These findings illustrate how dispositional variables can work together to explain behavior in close relationships. (PsycINFO Database Record (c) 2017 APA, all rights reserved).
Trust in prescription drug brand websites: website trust cues, attitude toward the website, and behavioral intentions.

Science.gov (United States)

Huh, Jisu; Shin, Wonsun

2014-01-01

Direct-to-consumer (DTC) prescription drug brand websites, as a form of DTC advertising, are receiving increasing attention due to the growing number and importance as an ad and a consumer information source. This study examined consumer trust in a DTC website as an important factor influencing consumers' attitude toward the website and behavioral intention. Applying the conceptual framework of website trust, the particular focus of investigation was the effect of the website trust cue factor on consumers' perceived DTC website trust and subsequent attitudinal and behavioral responses. Results show a significant relation between the website trust cue factor and consumers' perceived DTC website trust. Perceived DTC website trust, in turn, was found to be significantly associated with consumers' attitude toward the DTC website and behavioral intention.
The trust-commitment challenge in service quality-loyalty relationships.

Science.gov (United States)

Moreira, Antonio Carrizo; Silva, Pedro Miguel

2015-01-01

The purpose of this paper is to develop and empirically test a model to examine service quality, satisfaction, trust and commitment as loyalty antecedents in a private healthcare service. The approach was tested using structural equation modelling, involving 175 patients from a private Portuguese healthcare unit, using a revised Service Quality Assessment Scale (SQAS) scale for service quality evaluation. The scale used to evaluate service quality is valid and meaningful. Service quality proved to be a multidimensional construct and relevant to build satisfaction. The path satisfaction→trust→loyalty was validated, whereas the path satisfaction→commitment→loyalty was not statistically supported. The revised SQAS scale showed good internal consistency in healthcare context. Further trust-commitment antecedents must be examined in a private healthcare landscape to generalise the findings. Healthcare quality managers must explore the service quality dimensions to generate satisfaction among their patients. Developing trust generates positive patient attitudes and loyalty. This study explores using the SQAS scale in a private healthcare context. The authors provide further evidence that service quality is an antecedent and different from satisfaction. All the measures used proved to be valid and reliable. Trust and commitment play different roles in their relationship with loyalty.
Trust and control interrelatedness: New perspectives on the trust-control nexus in organizational relations

NARCIS (Netherlands)

Costa, A.C.; Bijlsma-Frankema, K.M.

2007-01-01

This article introduces the special issue on New Perspectives on the Trust-Control Nexus in Organizational Relations. Trust and control are interlinked processes commonly seen as key to reach effectiveness in inter- and intraorganizational relations. The relation between trust and control is,
Trust in Organizational and Workplace Deviant Behavior The Moderating Effect of Locus of Control

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Abdul Rahman Abdul Rahim

2008-06-01

Full Text Available This study seeks to investigate the moderating role of locus of control (LOC in the relationship between trust in organization (TiO and workplace deviant behavior (WDB. Three forms of deviant behavior are identified: interpersonal deviance, production deviance, and property deviance. The regression analyses carried out on a sample of 355 employees show mixed results. Trust in organization (TiO demonstrates a negative relationship with production deviance and property deviance. In contrast, trust in organization (TiO is positively related to interpersonal deviance. Furthermore, locus of control (LOC is found to moderate the relationship between trust in organization (TiO and deviant behaviors. Implications, limitations, and suggestions for future research are discussed.
Building effective partnerships: the role of trust in the Virus Resistant Cassava for Africa project

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Ezezika Obidimma C

2012-11-01

Full Text Available Abstract Background Virus Resistant Cassava for Africa (VIRCA is an agricultural biotechnology public-private partnership (PPP comprising the Donald Danforth Plant Sciences Center (DDPSC, National Agricultural Research Organization (NARO of Uganda and Kenya Agricultural Research Institute (KARI. The project seeks to develop virus-resistant cassava for farmers in Kenya and Uganda. Yet, there is much public skepticism about the use of genetically modified (GM crops and private sector involvement in Africa. This case study sought to understand the role of trust in the VIRCA partnership. Methods We conducted semi-structured, face-to-face interviews to obtain stakeholders’ views on the challenges to, and practices for, building trust in the VIRCA partnership. Interviewee responses, together with relevant documents and articles, were analyzed to generate descriptions of how trust is operationalized in this evolving agbiotech PPP. Data were analyzed based on recurring and emergent themes from the interviewee responses. Results Various factors undermine and build trust in agbiotech PPPs. Individual and institutional enthusiasm and detailed collaborative agreements stipulating partner roles and responsibilities are likely to enhance trust among partners. On the other hand, negative perceptions propagated by international partners about the capacities of African institutions and scientists, coupled with slow regulatory processes in Africa, are likely to be impediments to trust building. Conclusions Based on the findings of this study, we have derived four key lessons. First, differences in the capacity of the partner institutions and individuals should be respected. Second, technical and infrastructural capacity support for regulatory processes in Africa must be built. Third, detailed agreements and open and transparent partner practices during project implementation are necessary to dispel perceptions of inequality among partners. Fourth, institutional
Analysis on trust influencing factors and trust model from multiple perspectives of online Auction

Science.gov (United States)

Yu, Wang

2017-10-01

Current reputation models lack the research on online auction trading completely so they cannot entirely reflect the reputation status of users and may cause problems on operability. To evaluate the user trust in online auction correctly, a trust computing model based on multiple influencing factors is established. It aims at overcoming the efficiency of current trust computing methods and the limitations of traditional theoretical trust models. The improved model comprehensively considers the trust degree evaluation factors of three types of participants according to different participation modes of online auctioneers, to improve the accuracy, effectiveness and robustness of the trust degree. The experiments test the efficiency and the performance of our model under different scale of malicious user, under environment like eBay and Sporas model. The experimental results analysis show the model proposed in this paper makes up the deficiency of existing model and it also has better feasibility.
The Guaranty Trust Bank of Nigeria: From niche positioning to mass-market branding

OpenAIRE

Maklan, Stan; Knox, Simon; Michel, Stefan

2009-01-01

This case describes a strategic marketing dilemma facing Tayo Aderinokun, the cofounder and managing director (CEO) of the highly successful Guaranty Trust Bank (GTBank) of Nigeria. In its initial 15 years, GTBank has grown dramatically to become the most respected corporate bank in Nigeria, renowned for both its professionalism and high ethical standards. However, the environment is changing dramatically, and the bank needs to grow quickly in order to survive: perhaps doubl...
Constitutional Verbosity and Social Trust

DEFF Research Database (Denmark)

Bjørnskov, Christian; Voigt, Stefan

2014-01-01

A common argument in the trust literature is that high-trust cultures allow efficient commercial contracts to be shorter, covering fewer contingencies. We take this idea to the topic of social contracts. Specifically, we ask whether social trust affects the length and detail of constitutions. Cross......-country estimates suggest that national trust levels are indeed robustly and negatively associated with the length of countries’ constitutions....
Online Consumer Trust: Trends in Research

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Antonina Bauman

2017-07-01

Full Text Available This paper presents the literature review of studies published in 2004-2014 (Web 2.0 period in the area of consumer online trust. Based on the content analysis of 138 papers, this study highlights three major research themes: (1 trust models, (2 technological, and (3 social factors impacting online trust. It also explores topics in each major theme found in direct studies of online consumer trust. Since this literature review uses the concept-centric approach, it points out not only the major trends in research but also three understudied areas: (1 green trust, (2 trust recovery, and (3 the role of ethics in developing online trust.
The Role of Teacher and Faculty Trust in Forming Teachers' Job Satisfaction: Do Years of Experience Make a Difference?

Science.gov (United States)

Van Maele, Dimitri; Van Houtte, Mieke

2012-01-01

This study relates trust at the level of both the teacher and the faculty to teachers' job satisfaction. Teaching experience is explored as a moderator of the trust-satisfaction relationship. Multilevel analyses on data of 2091 teachers across 80 secondary schools in Flanders (Belgium) revealed positive associations between teacher trust in…
Trust in management as a buffer of the relationships between overload and strain.

Science.gov (United States)

Harvey, Steve; Kelloway, E Kevin; Duncan-Leiper, Leslie

2003-10-01

This study examined the role of trust in management as a moderating factor in work overload's impact on personal strain (i.e., burnout, psychological strain, and work's interference with family). Participants were 94 employees of an accounting firm responding to a survey. The results were supportive of all study propositions. Both work overload and trust in management had the expected negative and positive main effects on the outcomes variables, respectively. The impact of work overload on the outcome variables was moderated by employees' trust in management. The significance of these results and areas of future research are discussed. 2003 APA
Investigating cyberloafing, organisational justice, work engagement and organisational trust of South African retail and manufacturing employees

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Adele Oosthuizen

2018-05-01

Full Text Available Orientation: Understanding cyberloafing, organisational justice, work engagement and organisational trust will lead organisations to develop strategies to counter the consequences of cyberloafing. Research purpose: This research explored the relationships between cyberloafing, organisational justice, work engagement and organisational trust among South African office workers in the retail and manufacturing industry. Motivation for the study: Cyberloafing, a prevalent way for office employees to engage in non-work-related activities during work time, is considered harmful to organisations. Limited research exists about the relationship between cyberloafing and organisational justice, organisational trust and work engagement within South Africa. Research design, approach and method: A quantitative research design was followed. Questionnaires were administered in the South African retail and manufacturing industry; a convenient sample of N = 224 was obtained. Descriptive statistics, Cronbach’s alpha coefficients, structural equation modelling and bootstrapping were used for data analysis. Main findings: Organisational justice was positively related to organisational trust while organisational trust was positively related to work engagement; work engagement related negatively to cyberloafing. Organisational trust mediated the relationship between organisational justice and work engagement while work engagement mediated the relationship between organisational trust and cyberloafing. Practical and managerial implications: Strategies can be developed to enhance and warrant perceptions of organisational justice and fairness that will increase trust levels, leading to higher work engagement and decreased cyberloafing behaviour and resulting in higher productivity. Contribution or value-add: The research revealed that when employees perceive their organisations as being fair, organisational trust will increase, leading to heightened work
Business-NGO Collaboration in a Conflict Setting: Partnership Activities in the Democratic Republic of Congo

NARCIS (Netherlands)

A. Kolk (Ans); F. Lenfant (François)

2012-01-01

textabstractWhile business-NGO partnerships have received much attention in recent years, insights have been obtained from research in ‘stable’ contexts, not from conflict-ridden countries where such collaboration may be even more crucial in building trust and capacity and in addressing
PERAN MEDIASI E-SATISFACTION DAN E-TRUST TERHADAP E-LOYALTY

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Rayi Retno Dwi Asih

2018-03-01

Full Text Available As the number of female customers shopping in online clothing stores increases, understanding how female customers’ e-loyalty is formed and fostered in this type of online store becomes very important. The purpose of this paper is to focus on female online clothing shoppers and to examine the mediating of e-loyalty in the context of online clothing stores: e-satisfaction and e-trust. The number of respondents is 196 persons who have online clothing shopping experience in Jakarta. The structural equation modeling was performed to analyze the measurement and structural models. The results show that both Online Satisfaction and Online Security are positively associated with e-trust, whereas web design is not. Furthermore, Online Satisfaction turns positively influence e-loyalty for female online clothing shoppers.
The Impact of Corporate Social Responsibility Information Richness on Trust

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Rafeah Mat Saat

2014-06-01

Full Text Available Corporate Social Responsibility (CSR is a concept that describes the relationship between company and society. The way a company portrays corporate ethics and social initiatives can evoke strong positive reactions among consumers. The emergence of Internet creates a new communicating culture and gives an idea for a company to deliver their CSR message. Applying Media Richness Theory (MRT in CSR message is believed could facilitate trust among consumer. Thus, this study aims to examine the impact of different level of CSR information richness with consumers trust towards the company. This study divides trust into three components that are competence, benevolence and integrity. An experimental design consisting of different levels of CSR information is selected (rich CSR information, lean CSR information and no CSR information as a control condition. The finding shows that rich CSR information has impacted on competence and integrity but not on benevolence. Result from this study is believed can assist companies in setting up their CSR communicating strategy in engaging consumers’ trust.
Different goods, different effects: Exploring the roles of generalized trust in public goods provision

DEFF Research Database (Denmark)

Sønderskov, Kim

-product situation (whether to buy organic food or not). This design provides a possibility to detect whether any effect of generalized trust is due to strategic behavior or due to altruistic motives among trusters. The results show that generalized trust enhances recycling significantly whereas it only has a very......This paper tests the hypothesis that generalized trust helps solve large-n collective action problems in a rationalistic framework. A rigors test is employed in that the hypothesis is tested in two different choice situations; a pure public good situation (whether to recycle or not) and a joint...... week positive effect on organic food consumption. Hence, generalized trust only affects public good provision when a collective action problem is present. The analyses thus sustain the hypothesis. It is furthermore concluded that the effect of generalized trust is due to strategic behavior...
Why Trust Matters: How Confidence in Leaders Transforms What Adolescents Gain From Youth Programs.

Science.gov (United States)

Griffith, Aisha N; Larson, Reed W

2016-12-01

Youth's trust in program leaders is considered a key to the positive impact of youth programs. We sought to understand how trust influences youth's program experiences from their perspective. We interviewed 108 ethnically diverse youth (ages 12-19) participating in 13 arts, leadership, and technology programs. Analysis of these accounts suggested five ways in which youth's trust in leaders amplified program benefits. Trust increased youth's (1) confidence in leaders' guidance in program activities, (2) motivation in the program, (3) use of leaders for mentoring, (4) use of leaders as a model of a well-functioning relationship, and (5) experience of program cohesiveness. Across benefits, trust allowed youth to draw on leaders' expertise, opened them to new experiences, and helped increase youth's agency. © 2015 The Authors. Journal of Research on Adolescence © 2015 Society for Research on Adolescence.
The Effect of Trust and Service Quality Toward Patient Satisfaction with Customer Value as Intervening Variable

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Netty Laura

2016-09-01

Full Text Available The research was conducted at Laboratory Installation RSPI of Prof. Dr. Sulianti Saroso (RSPI-SS. Unit of analysis was patients of Medical Check Up in Laboratory Installation of RSPI-SS which is located in Sunter, North Jakarta. The samples of this research were 93 patients from 121 populations; the research method was purposive sampling technique. The instrument of statistic analysis was through PLS 3.0 which was used to test the hypothesis. The research finds seven hypotheses as the results. They are variable of trust which affects customer satisfaction positively but does not significantly affect to customer satisfaction, variable of trust which affects customer satisfaction negatively but significantly affects the customer value, variable of service quality which affects to customer satisfaction positively and significantly, variable of service quality which affected to customer value positively and significantly, variable of customer value which affects positively and significantly to customer satisfaction, intervention of customer value on the trust to customer satisfaction which affects negatively and significantly, and intervention of customer value on service quality to customer satisfaction which affects positively but not significantly.

The Effects of Employee’s Perceptions of Organizational Justice and Organizational Trust on Organizational Commitment: A Research on a Public Organization

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Hakan CANDAN

2014-12-01

Full Text Available In this study, it is aimed to present the senses of employees about organizational justice, organizational trust and organizational commitment; and also to research the effects of organizational justice and organizational trust perceptions on organizational commitment. In this context, 260 questionnaires that obtained from registry and cadastre employees and determined appropriate for study is analyzed. Analyses are done by using SPSS 16.0 program and the consequences are consistent with national and international literature. Hypothesizes within the research are tested with correlation and regression analyses. According the consequences, distributional justice perception effects three sub-dimension of organizational commitment (affective, continuity, and normative positively, transactional justice perception has positive effects on only affective commitment and continuity commitment; procedural justice perception has no effect on sub-dimensions of organizational commitment. The other findings are perceptions of trust on manager and trust on organization that are two sub-dimensions of organizational trust; has positive effects on all dimensions of organizational commitment
Towards trusted tradelanes

NARCIS (Netherlands)

Hulstijn, Joris; Hofman, W.; Zomer, G.; Tan, Yao-Hua; Scholl, H. J.; Glassey, O.; Janssen, M.

Customs administrations are exploring system-based approaches to regulatory supervision, taking the entire set of controls in a process into account. In addition to Trusted Traders, which are recognized by a certification process, customs are considering to identify so called Trusted Trade Lanes:
Consumer Trust in and Emotional Response to Advertisements on Social Media and their Influence on Brand Evaluation

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Ivanete Schneider Hahn

2016-01-01

Full Text Available Social media is becoming an important part of an organization's media strategy. This study examines the effects of trust and consumer emotional response to advertisements on brand evaluation in an online social media context. The study used a survey method, and the studied population consisted of 927 Brazilian social media users (Facebook subscribers. The results showed the following: (1 the emotional response to advertising on social media had a positive influence on brand evaluation; and (2 consumer trust had a positive influence on brand evaluation and emotional response to advertisements on social media. It is possible to conclude that consumer trust is the key variable to a positive emotional response to advertisements on social media and to a positive brand evaluation. Finally, this study demonstrates that companies must measure the emotional response to advertising in their social media activities as a way of enhancing brand evaluation.
Trust us Trust Thorp Campaign

International Nuclear Information System (INIS)

Kane, John

1995-01-01

The history of the nuclear industry in the UK has been dominated by Sellafield reprocessing site in west Cumbria. The site, formerly owned by the United Kingdom Atomic Energy Authority was transferred to the newly-formed British Nuclear Fuels plc in 1971. Although trade union representation existed at Sellafield before the emergence of BNFL, it is only after this date that collective trade union activity began to emerge. In 1977, after a long running dispute with management about the issue of radiation dose uptake, the workforce went on strike, forcing the management to question their previous 'need to know' attitude and to improve industrial relations. In 1984, it was recognised that the lobbying influence of trade unions within politics, and especially the Labour party could be used to greater effect to challenge potentially -damaging influence of anti-nuclear campaigners. The National Campaign for the Nuclear Industry (NCNI) was born, combining nine industrial and non-industrial trade unions within the nuclear industry. Its task during the last ten years has been to put forward the interests of its members collectively and to secure the, role of nuclear power. within a balanced energy policy in the political arena. In dome so, it has gained a credible voice within both the trade union movement and the Labour party. The new Thermal Oxide Reprocessing Plant (THORP) received strong support from the NCNI during its construction and commissioning phases. When it became clear that the anti-nuclear lobby had gained the upper hand and were beginning to seriously delay the necessary legal instruments required to start the plant, the power of collective action was once again recognised, and the TRUST US campaign was born. The campaign was run and organised by a clerks committee and fronted by the Trade Unions at Sellafield., and turned out to be one of the most successful] trade union campaigns in recent history. The first task involved getting, the entire workforce on
An Exploratory Study of Religion and Trust in Ghana

Science.gov (United States)

Addai, Isaac; Opoku-Agyeman, Chris; Ghartey, Helen Tekyiwa

2013-01-01

Based on individual-level data from 2008 Afro-barometer survey, this study explores the relationship between religion (religious affiliation and religious importance) and trust (interpersonal and institutional) among Ghanaians. Employing hierarchical multiple regression technique, our analyses reveal a positive relationship between religious…
Towards Trust-based Cognitive Networks: A Survey of Trust Management for Mobile Ad Hoc Networks

Science.gov (United States)

2009-06-01

of trust. First, social trust refers to properties derived from social relationships . Examples of social networks are strong social ... relationships such as colleagues or relatives or loose social relationships such as school alumni or friends with common interests [44]. Social trust may...also use social relationships in evaluating the trust metric among group members by employing the concept of social networks. Yu et al. [44] define
Trust and Parents' Involvement in Schools of Choice

Science.gov (United States)

Strier, Michal; Katz, Hagai

2016-01-01

Education researchers and policymakers have been focusing for the last three decades on increasing parental involvement in schools. Their work focused on the positive effects that parental involvement has on varied aspects of school quality and functioning. In this study we examined "trust," a known predictor of parental involvement in…
Collaborative Learning in the Cloud

DEFF Research Database (Denmark)

Kirchner, Kathrin; Razmerita, Liana

2015-01-01

This present study aims to investigate how students perceive collaboration and identifies associated technologies used to collaborate. In particular we aim to address the following research questions: What are the factors that impact satisfaction with collaboration? How do these factors differ in...... in different collaborative settings? Based on data from 75 students from Denmark and Germany, the article identifies collaborative practices and factors that impact positively and negatively satisfaction with collaboration....
Trust vs. Crisis

Directory of Open Access Journals (Sweden)

Kirsten Mogensen

2014-06-01

Full Text Available The three social phenomena -- norms, trust, and crisis -- are in this paper combined into one model that illustrates their function and relationship. Crisis is seen as a reaction to serious violations of expectations that leave people disoriented, insecure about situational norms, and unable to judge whom to trust. One logical solution to a crisis is to rebuild a shared understanding of the norms involved in any given context. Banking is used as a case. Central concepts are borrowed from Niklas Luhmann Trust (1968, Alf Ross Directives and Norms (1967, and Arthur G. Neal National Trauma & Collective Memory (1998.
Trust and Credit

DEFF Research Database (Denmark)

Harste, Gorm

The present paper is an answer to the question, how did trust and credit emerge. The systems of trust and credit reduce the environmental and contextual complexities in which trust and credit are embedded. The paper analyses the forms of this reduction in a number of stages in the evolution...... of history from the present risk of modern systems back to early modernity, the Reformation and the high medieval Revolutions in law, organization and theology. It is not a history of economics, but a history of the conditions of some communication codes used in economic systems....
Teamwork in nursing: restricted to nursing professionals or an interprofessional collaboration?

OpenAIRE

Souza,Geisa Colebrusco de; Peduzzi,Marina; Silva,Jaqueline Alcântara Marcelino da; Carvalho,Brígida Gimenez

2016-01-01

Abstract OBJECTIVE To understand the nursing professionals' conceptions of teamwork and their elements. METHOD A qualitative study conducted in an oncological hospital using a semi-structured interview with 21 nursing professionals. RESULTS Two conceptions emerged from the accounts: teamwork restricted to nursing professionals and teamwork with interprofessional collaboration with particular importance for interactive dimensions: communication, trust and professional bonds, mutual respect ...
A Multiagent Cooperation Model Based on Trust Rating in Dynamic Infinite Interaction Environment

Directory of Open Access Journals (Sweden)

Sixia Fan

2018-01-01

Full Text Available To improve the liveness of agents and enhance trust and collaboration in multiagent system, a new cooperation model based on trust rating in dynamic infinite interaction environment (TR-DII is proposed. TR-DII model is used to control agent’s autonomy and selfishness and to make agent do the rational decision. TR-DII model is based on two important components. One is dynamic repeated interaction structure, and the other is trust rating. The dynamic repeated interaction structure is formed with multistage inviting and evaluating actions. It transforms agents’ interactions into an infinity task allocation environment, where controlled and renewable cycle is a component most agent models ignored. Additionally, it influences the expectations and behaviors of agents which may not appear in one-shot time but may appear in long-time cooperation. Moreover, with rewards and punishments mechanism (RPM, the trust rating (TR is proposed to control agent blindness in selection phase. However, RPM is the factor that directly influences decisions, not the reputation as other models have suggested. Meanwhile, TR could monitor agent’s statuses in which they could be trustworthy or untrustworthy. Also, it refines agent’s disrepute in a new way which is ignored by the others. Finally, grids puzzle experiment has been used to test TR-DII model and other five models are used as comparisons. The results show that TR-DII model can effectively adjust the trust level between agents and makes the solvers be more trustworthy and do choices that are more rational. Moreover, through interaction result feedback, TR-DII model could adjust the income function, to control cooperation reputation, and could achieve a closed-loop control.
Trust Transitivity in Social Networks

OpenAIRE

Richters, Oliver; Peixoto, Tiago P.

2011-01-01

Non-centralized recommendation-based decision making is a central feature of several social and technological processes, such as market dynamics, peer-to-peer file-sharing and the web of trust of digital certification. We investigate the properties of trust propagation on networks, based on a simple metric of trust transitivity. We investigate analytically the percolation properties of trust transitivity in random networks with arbitrary in/out-degree distributions, and compare with numerical...
Cancer patients’ trust in their oncologist

NARCIS (Netherlands)

Hillen, M.A.

2013-01-01

In this thesis we aimed to unravel cancer patients’ trust in their oncologist. We investigated patients’ explanations of trust in-depth, and developed an oncology-specific questionnaire to assess trust. Using the resulting Trust in Oncologist Scale, we experimentally established the influence of
Investigating the influence of special on-off attacks on challenge-based collaborative intrusion detection networks

DEFF Research Database (Denmark)

Li, Wenjuan; Meng, Weizhi; Kwok, Lam For

2018-01-01

to exchange data with each other. Insider attacks are a great threat for such types of collaborative networks, where an attacker has the authorized access within the network. In literature, a challenge-based trust mechanism is effective at identifying malicious nodes by sending challenges. However...
Factors shaping interactions among community health workers in rural Ethiopia: rethinking workplace trust and teamwork.

Science.gov (United States)

Dynes, Michelle M; Stephenson, Rob; Hadley, Craig; Sibley, Lynn M

2014-01-01

Worldwide, a shortage of skilled health workers has prompted a shift toward community-based health workers taking on greater responsibility in the provision of select maternal and newborn health services. Research in mid- and high-income settings suggests that coworker collaboration increases productivity and performance. A major gap in this research, however, is the exploration of factors that influence teamwork among diverse community health worker cadres in rural, low-resource settings. The purpose of this study is to examine how sociodemographic and structural factors shape teamwork among community-based maternal and newborn health workers in Ethiopia. A cross-sectional survey was conducted with health extension workers, community health development agents, and traditional birth attendants in 3 districts of the West Gojam Zone in the Amhara region of Ethiopia. Communities were randomly selected from Maternal and Newborn Health in Ethiopia Partnership (MaNHEP) sites; health worker participants were recruited using a snowball sampling strategy. Fractional logit modeling and average marginal effects analyses were carried out to identify the influential factors for frequency of work interactions with each cadre. One hundred and ninety-four health workers participated in the study. A core set of factors-trust in coworkers, gender, and cadre-were influential for teamwork across groups. Greater geographic distance and perception of self-interested motivations were barriers to interactions with health extension workers, while greater food insecurity (a proxy for wealth) was associated with increased interactions with traditional birth attendants. Interventions that promote trust and gender sensitivity and improve perceptions of health worker motivations may help bridge the gap in health services delivery between low- and high-resource settings. Inter-cadre training may be one mechanism to increase trust and respect among diverse health workers, thereby increasing
The Determinants of Trust

DEFF Research Database (Denmark)

Bjørnskov, Christian

, in particular emphasizing the role of social trust. This is in turn defined as the confidence people have that strangers, i.e. fellow citizens on whom they have no specific information, will not take advantage of them (Uslaner, 2002; Bjørnskov, 2006). Using the answers to the World Values Survey question “In...... general, do you think that most people can be trusted?”, the by now quite substantial literature has found that social trust is associated with a set of different macroeconomic outcomes: economic growth, the rule of law and overall quality of governance, corruption, education, the extent of violent crime...... and subjective well-being are all influenced by the propensity of people within any nation to trust each other. The questions are therefore where trust comes from and whether or not it can be affected by public policy. The answers to these questions seem to divide researchers into two camps: the optimists...
Trust-Based Leadership in the Making

DEFF Research Database (Denmark)

Bentzen, Tina Øllgaard; Jagd, Søren

I spite of the popularity of trust-based leadership in consultancy and popular management writings empirical research on the transformation from traditional top-down to trust-based leadership is still limited. In this paper we study the implementation of a trust-based leadership reform in the City...... of Copenhagen taking place since 2012. We focus on understanding the trust dynamics in this major transformation. We show that the implementation of trust-based leadership should be seen as an emergent process involving a variety of actors within the organization. The case study reveals that the Trust Reform...... indicates that the implementation of a radical management reform involves a complex interplay of trust relations between actors at multiple levels of the organization....
The grounded theory of "trust building".

Science.gov (United States)

Ramezani, Monir; Ahmadi, Fazlollah; Mohammadi, Eesa; Kazemnejad, Anoshirvan

2017-01-01

Despite the growing importance of spiritual care, the delivery of spiritual care is still an area of disagreement among healthcare providers. To develop a grounded theory about spiritual care delivery based on Iranian nurses' perceptions and experiences. A grounded theory approach: A qualitative study using the grounded theory approach. Participants and research context: Data were collected through holding 27 interviews with 25 participants (17 staff nurses, 3 physicians, 3 patients, 1 family member, and 1 nurse assistant). The study setting was the Imam Khomeini Hospital Complex. Sampling was started purposively and continued theoretically. Data analysis was performed by the method proposed by Strauss and Corbin. Ethical consideration: The study was approved by the Ethics Committee of Tarbiat Modares University and the agreement of the administrators of the study setting was got before starting the study. The core category of the study was "Trust building" which reflected the nature of spiritual care delivery by nurses. Trust building was the result of eight main categories or strategies including creating a positive mentality at hospital admission, understanding patients in care circumstances, having a caring presence, adhering to care ethics, developing meaningful relationships, promoting positive thinking and energy, establishing effective communication with patients, and attempting to create a safe therapeutic environment. Poor interprofessional coordination negatively affected this process while living toward developing greater cognizance of divinity and adhering to the principles of professional ethics facilitated it. The outcome of the process was to gain a sense of partial psychological security. The "Trust building" theory can be used as a guide for describing and expanding nurses' roles in spiritual care delivery, developing care documentation systems and clinical guidelines, and planning educational programs for nursing students and staff nurses.
Dependence on Supplier, Supplier Trust and Green Supplier Integration: The Moderating Role of Contract Management Difficulty

Directory of Open Access Journals (Sweden)

Xuesong Zhao

2018-05-01

Full Text Available This study aims to investigate the impacts of dependence on supplier and supplier trust on green supplier integration, and the moderating role of contract management difficulty. In this study, we develop a dependence-trust-integration model based on resource dependence theory, social capital theory and transaction cost theory. We examine the hypothesized relationships using hierarchical regression analyses based on data collected from 187 Chinese firms. Our findings suggest that dependence on supplier has positive impacts on green supplier integration and supplier trust. Supplier trust partially mediates the relationship between dependence on supplier and green supplier integration. In addition, contract management difficulty negatively moderates the relationship between supplier trust and green supplier integration. This research contributes to the literature by offering empirical evidence concerning the indirect relationship between dependence on supplier and green supplier integration via supplier trust, and the trust-integration link depends on the level of contract management difficulty.

Do Reputation Systems Undermine Trust? Divergent Effects of Enforcement Type on Generalized Trust and Trustworthiness.

Science.gov (United States)

Kuwabara, Ko

2015-03-01

Research shows that enforcing cooperation using contracts or tangible sanctions can backfire, undermining people's intrinsic motivation to cooperate: when the enforcement is removed, people are less trusting or trustworthy than when there is no enforcement to begin with. The author examines whether reputation systems have similar consequences for generalized trust and trustworthiness. Using a web-based experiment simulating online market transactions (studies 1 and 2), he shows that reputation systems can reinforce generalized trust and trustworthiness, unlike contractual enforcement or relational enforcement based on repeated interactions. In a survey experiment (study 3), he finds that recalling their eBay feedback scores made participants more trusting and trustworthy. These results are predicated on the diffuse nature of reputational enforcement to reinforce perceptions of trust and trustworthiness. These results have implications for understanding how different forms of governance affect generalized trust and trustworthiness.
Trust It or Trash It?

Science.gov (United States)

Trust It or Trash It? About | Contact | Español Tab 1 Tab 2 What is Trust It or Trash It? This is a tool ... be true, it may be. (See the second “Trust it” statement above). Click on each element below ...
Modelling biased human trust dynamics

NARCIS (Netherlands)

Hoogendoorn, M.; Jaffry, S.W.; Maanen, P.P. van; Treur, J.

2013-01-01

Abstract. Within human trust related behaviour, according to the literature from the domains of Psychology and Social Sciences often non-rational behaviour can be observed. Current trust models that have been developed typically do not incorporate non-rational elements in the trust formation
Trusting Relationships in International Politics

DEFF Research Database (Denmark)

Keating, Vincent Charles; Ruzicka, Jan

2014-01-01

How can trusting relationships be identified in international politics? The recent wave of scholarship on trust in International Relations answers this question by looking for one or the combination of three indicators – the incidence of cooperation; discourses expressing trust; or the calculated...
Facilitative Components of Collaborative Learning: A Review of Nine Health Research Networks.

Science.gov (United States)

Leroy, Lisa; Rittner, Jessica Levin; Johnson, Karin E; Gerteis, Jessie; Miller, Therese

2017-02-01

Collaborative research networks are increasingly used as an effective mechanism for accelerating knowledge transfer into policy and practice. This paper explored the characteristics and collaborative learning approaches of nine health research networks. Semi-structured interviews with representatives from eight diverse US health services research networks conducted between November 2012 and January 2013 and program evaluation data from a ninth. The qualitative analysis assessed each network's purpose, duration, funding sources, governance structure, methods used to foster collaboration, and barriers and facilitators to collaborative learning. The authors reviewed detailed notes from the interviews to distill salient themes. Face-to-face meetings, intentional facilitation and communication, shared vision, trust among members and willingness to work together were key facilitators of collaborative learning. Competing priorities for members, limited funding and lack of long-term support and geographic dispersion were the main barriers to coordination and collaboration across research network members. The findings illustrate the importance of collaborative learning in research networks and the challenges to evaluating the success of research network functionality. Conducting readiness assessments and developing process and outcome evaluation metrics will advance the design and show the impact of collaborative research networks. Copyright © 2017 Longwoods Publishing.
Racial and Religious Discrimination in Charitable Trusts: A Current Analysis of Constitutional and Trust Law Solutions

Science.gov (United States)

Adams, Roy M.

1976-01-01

The process by which constitutional and trust law have blended together in the charitable trust field is examined. Focus is on whether a settlor can expect racial and religious restrictions in a charitable trust to be allowed, how to deal with them if they are, and what happens to the trust property if they are not. (LBH)
African migrant patients' trust in Chinese physicians: a social ecological approach to understanding patient-physician trust.

Science.gov (United States)

McLaughlin, Megan M; Simonson, Louis; Zou, Xia; Ling, Li; Tucker, Joseph D

2015-01-01

Patient trust in physicians is a critical determinant of health seeking behaviors, medication adherence, and health outcomes. A crisis of interpersonal trust exists in China, extending throughout multiple social spheres, including the healthcare system. At the same time, with increased migration from Africa to China in the last two decades, Chinese physicians must establish mutual trust with an increasingly diverse patient population. We undertook a qualitative study to identify factors affecting African migrants' trust in Chinese physicians and to identify potential mechanisms for promoting trust. We conducted semi-structured, in-depth interviews with 40 African migrants in Guangzhou, China. A modified version of the social ecological model was used as a theoretical framework. At the patient-physician level, interpersonal treatment, technical competence, perceived commitment and motive, and language concordance were associated with enhanced trust. At the health system level, two primary factors influenced African migrants' trust in their physicians: the fee-for-service payment system and lack of continuity with any one physician. Patients' social networks and the broader socio-cultural context of interactions between African migrants and Chinese locals also influenced patients' trust of their physicians. These findings demonstrate the importance of factors beyond the immediate patient-physician interaction and suggest opportunities to promote trust through health system interventions.
African migrant patients' trust in Chinese physicians: a social ecological approach to understanding patient-physician trust.

Directory of Open Access Journals (Sweden)

Megan M McLaughlin

Full Text Available Patient trust in physicians is a critical determinant of health seeking behaviors, medication adherence, and health outcomes. A crisis of interpersonal trust exists in China, extending throughout multiple social spheres, including the healthcare system. At the same time, with increased migration from Africa to China in the last two decades, Chinese physicians must establish mutual trust with an increasingly diverse patient population. We undertook a qualitative study to identify factors affecting African migrants' trust in Chinese physicians and to identify potential mechanisms for promoting trust.We conducted semi-structured, in-depth interviews with 40 African migrants in Guangzhou, China. A modified version of the social ecological model was used as a theoretical framework. At the patient-physician level, interpersonal treatment, technical competence, perceived commitment and motive, and language concordance were associated with enhanced trust. At the health system level, two primary factors influenced African migrants' trust in their physicians: the fee-for-service payment system and lack of continuity with any one physician. Patients' social networks and the broader socio-cultural context of interactions between African migrants and Chinese locals also influenced patients' trust of their physicians.These findings demonstrate the importance of factors beyond the immediate patient-physician interaction and suggest opportunities to promote trust through health system interventions.
Trust matters: Patients' and providers' accounts of the role of trust in ...

African Journals Online (AJOL)

Kahabi Isangula

Conclusion: The findings suggest that trust in patient-doctor relationship ... Improving trust in the patient - doctor relationship may be one of the important lenses ...... World Bank. (2015) Country and Lending Groups. (Internet). Available at.
Towards Trust Engineering for Opportunistic Cloud Services

DEFF Research Database (Denmark)

Kuada, Eric

2014-01-01

The systematic review methodology has been employed to review trust related studies in cloud computing. It was observed that trusted computing technologies and reputation based approaches are the main approaches to trust engineering in cloud computing. Also, trusted third party approaches...... and the deployment model play a significant role in enhancing trust between service providers and consumers. It was observed that the concept of trust is used loosely without any formal specification in cloud computing discussions and trust engineering in general. As a first step towards addressing this problem, we...... have contextualized the formal trust specification in multi-agent environments for cloud computing....
THE EFFECTS OF SERVICE QUALITY, CUSTOMER SATISFACTION, TRUST, AND PERCEIVED VALUE TOWARDS CUSTOMER LOYALTY

Directory of Open Access Journals (Sweden)

Tanisah Tanisah

2015-03-01

Full Text Available This purpose of the research is to examine the effects of service quality, customer satisfaction, trust, and perceived value towards customer loyalty in KJKS BMT Bondho Tumoto Semarang. The sample was taken by using incidental sampling techniques and it had 98 customers. The data was analyzed by multiple linier regressions. Test results in partial show that service quality, trust and perceived value gave positive and significant effect towards customers’ loyalty. In contrast, customer satisfaction did not have significant effect towards customers’ loyalty. Then, simultaneous testing show that service quality, customer satisfaction, trust and perceived value gave significant effects towards customers’ loyalty. This study found that from those variables, trust variable gave the biggest effect towards customers’ loyalty.
Generalized trust predicts young children's willingness to delay gratification.

Science.gov (United States)

Ma, Fengling; Chen, Biyun; Xu, Fen; Lee, Kang; Heyman, Gail D

2018-05-01

Young children's willingness to delay gratification by forgoing an immediate reward to obtain a more desirable one in the future predicts a wide range of positive social, cognitive, and health outcomes. Standard accounts of this phenomenon have focused on individual differences in cognitive control skills that allow children to engage in goal-oriented behavior, but recent findings suggest that person-specific trust is also important, with children showing a stronger tendency to delay gratification if they have reason to trust the individual who is promising the future reward. The current research builds on those findings by examining generalized trust, which refers to the extent to which others are generally viewed as trustworthy. A total of 150 3- to 5-year-olds in China were tested. Participants were given the opportunity to obtain one sticker immediately, or wait for 15 min for two stickers. Results showed that participants with high levels of generalized trust waited longer even after controlling for age and level of executive function. These results suggest that trust plays a role in delaying gratification even when children have no information about the individual who is promising the future reward. More broadly, the findings build on recent evidence that there is more to delay of gratification than cognitive capacity, and they suggest that there are individual differences in whether children consider sacrificing for a future outcome to be worth the risk. Copyright © 2017 Elsevier Inc. All rights reserved.
Computationally Modeling Interpersonal Trust

Directory of Open Access Journals (Sweden)

Jin Joo eLee

2013-12-01

Full Text Available We present a computational model capable of predicting—above human accuracy—the degree of trust a person has toward their novel partner by observing the trust-related nonverbal cues expressed in their social interaction. We summarize our prior work, in which we identify nonverbal cues that signal untrustworthy behavior and also demonstrate the human mind’s readiness to interpret those cues to assess the trustworthiness of a social robot. We demonstrate that domain knowledge gained from our prior work using human-subjects experiments, when incorporated into the feature engineering process, permits a computational model to outperform both human predictions and a baseline model built in naivete' of this domain knowledge. We then present the construction of hidden Markov models to incorporate temporal relationships among the trust-related nonverbal cues. By interpreting the resulting learned structure, we observe that models built to emulate different levels of trust exhibit different sequences of nonverbal cues. From this observation, we derived sequence-based temporal features that further improve the accuracy of our computational model. Our multi-step research process presented in this paper combines the strength of experimental manipulation and machine learning to not only design a computational trust model but also to further our understanding of the dynamics of interpersonal trust.
The Causal Effect of Market Priming on Trust: An Experimental Investigation Using Randomized Control

Science.gov (United States)

Al-Ubaydli, Omar; Houser, Daniel; Nye, John; Paganelli, Maria Pia; Pan, Xiaofei Sophia

2013-01-01

We report data from laboratory experiments where participants were primed using phrases related to markets and trade. Participants then participated in trust games with anonymous strangers. The decisions of primed participants are compared to those of a control group. We find evidence that priming for market participation affects positively the beliefs regarding the trustworthiness of anonymous strangers and increases trusting decisions. PMID:23472068
Organizational trust or beyond appearances

Directory of Open Access Journals (Sweden)

Maria Dromereschi

2010-12-01

Full Text Available People and organizations to whom I am giving life to have an enormous need to trust and be trustworthy. Trust represents a fragile asset who needs to be invested in, which is difficult to obtain and takes time to obtain it, but which can be easily broken. Paradoxically, it is a universal trade currency, world-widely understood and appreciated. The relations based on trust are those which determine a company to grow and create a competitive advantage. Trust generates trust. It is the one that inspires and motivates, requires the preservation of a certain set of values, mainly sincerity, fairness, perseverance and a real preoccupation for meeting the needs of other people.
Trust in health information websites: A systematic literature review on the antecedents of trust.

Science.gov (United States)

Kim, Yeolib

2016-06-01

Health websites are important sources of information for consumers. In choosing websites, trust in websites largely determines which website to access and how to best utilize the information. Thus, it is critical to understand why consumers trust certain websites and distrust others. A systematic literature review was conducted with the goal of identifying the antecedents of trust in health information websites. After four rounds of screening process, 20 articles between 2000 and 2013 were harvested. Factors that determine trust are classified into individual difference antecedents, website-related antecedents, and consumer-to-website interaction-related antecedents. The most frequently studied antecedents were socio-demographics, information quality, appearance, and perceived reputation of the website. Each antecedent of trust are discussed in detail and future research directions are proposed. © The Author(s) 2014.
Social Capital, Institutions and Trust

NARCIS (Netherlands)

Nooteboom, B.

2006-01-01

This paper analyzes the relations between social capital, institutions and trust.These concepts are full of ambiguity and confusion.This paper attempts to dissolve some of the confusion, by distinguishing trust and control, and analyzing institutional and relational conditions of trust.It presents a
Trust Pathways, Trust Catalysts, Theory of Change and Citizen Science: A COASST Case Study

Science.gov (United States)

Burgess, H. K.; Parrish, J.; Dolliver, J.; Metes, J.; Ballard, H. L.

2017-12-01

Environmental challenges, from local water quality to the effects of global climate change, are overwhelming the mainstream science community. We need help. Citizen science offers one solution pathway - in the ideal, thousands of participants engaged in authentic science that delivers high quality information not otherwise obtainable. But in the real world, are citizen science data used? And more broadly: what are the interactions between citizen science and natural resource management in service of conserving or protecting system structure and function? The Coastal Observation and Seabird Survey Team (COASST) is a rigoros citizen science program focused on documenting patterns of beached bird and marine debris abundance on beaches along the coast of the Pacific Northwest and Alaska. Housed at the University of Washington, COASST partners directly with a wide range of local, tribal, state and federal agencies to effect positive change and a wide range of scientific, community and educational outcomes. Following from years of trial, error and adaptive management, we propose a "trust pathway" between citizen science and agencies that moves from an initial contact and multiple interaction types to eventual partnership and capacity sharing. Along the way are trust catalysts, including but not limited to: stakeholder engagement, data QA/QC, interactive data analysis, housing at an academic institution, and timely, repeated communication. In this presentation, we will discuss strategies and outcomes employed by COASST for fostering trust and successful partnerships, drawing on 20 years of program experience as well as reflections from a variety of partners and stakholdres.
Trust and Social Commerce

OpenAIRE

Julia Y. Lee

2016-01-01

Internet commerce has transformed the marketing of goods and services. The separation between point of sale and seller, and the presence of geographically dispersed sellers who do not engage in repeated transactions with the same customers challenge traditional mechanisms for building the trust required for commercial exchanges. In this changing environment, legal rules and institutions play a diminished role in building trust. Instead, new systems and methods are emerging to foster trust in ...
Consumer Trust in E-commerce

OpenAIRE

Gustavsson, Malin; Johansson, Anne-Marie

2006-01-01

An often mentioned reason for consumers not purchasing from Internet vendors, is the lack of trust. The lack of physical clues and physical interaction in the online environment make it more difficult to establish trust with the consumers. So, it is important for companies to learn how to manage consumers’ trust in e-commerce. Although, building consumer trust on the Internet is a challenge for online vendors. The purpose with this dissertation was to get a better understanding of consumer t...

Psychometric properties of the Trust in Physician Scale in Tamil Nadu, India.

Science.gov (United States)

Kalsingh, Maria Jusler; Veliah, Geetha; Gopichandran, Vijayaprasad

2017-01-01

Trust in health care is of high intrinsic value. It also leads to positive outcomes such as better treatment adherence and disclosure of sensitive information. Therefore, there is a need to measure trust in health care objectively. To assess the psychometric properties of the Trust in Physician Scale in Tamil Nadu, India. The study was conducted in a private tertiary hospital setting in Tamil Nadu by a cross-sectional survey design. The Trust in Physician Scale and General Trust Scale were administered to 288 participants in the waiting area of a tertiary care hospital in Tamil Nadu. Descriptive statistics, exploratory factor analysis, and Cronbach's alpha statistics were used to assess the validity and reliability of the scale. The respondents were predominantly men from rural areas, older than 35 years of age, and with lesser than 8 years of schooling. The questionnaire had acceptable internal consistency with Cronbach's alpha of 0.707 (95% confidence interval 0.654-0.755). Exploratory factor analysis divided the questionnaire into four domains. Seven items loaded into factor 1 which explained dependability and competence of the physician, two items loaded on factor 2, and one each in factors 3 and 4. The latter four items had very low item to total correlations and hence did not contribute much to the questionnaire. The Trust in Physician questionnaire needs to be modified to accurately measure the domains of trust in the context of the study area. More qualitative studies are required to understand the domains of trust in this cultural and social context.
Trusted Computing Technologies, Intel Trusted Execution Technology.

Energy Technology Data Exchange (ETDEWEB)

Guise, Max Joseph; Wendt, Jeremy Daniel

2011-01-01

We describe the current state-of-the-art in Trusted Computing Technologies - focusing mainly on Intel's Trusted Execution Technology (TXT). This document is based on existing documentation and tests of two existing TXT-based systems: Intel's Trusted Boot and Invisible Things Lab's Qubes OS. We describe what features are lacking in current implementations, describe what a mature system could provide, and present a list of developments to watch. Critical systems perform operation-critical computations on high importance data. In such systems, the inputs, computation steps, and outputs may be highly sensitive. Sensitive components must be protected from both unauthorized release, and unauthorized alteration: Unauthorized users should not access the sensitive input and sensitive output data, nor be able to alter them; the computation contains intermediate data with the same requirements, and executes algorithms that the unauthorized should not be able to know or alter. Due to various system requirements, such critical systems are frequently built from commercial hardware, employ commercial software, and require network access. These hardware, software, and network system components increase the risk that sensitive input data, computation, and output data may be compromised.
Trust models in ubiquitous computing.

Science.gov (United States)

Krukow, Karl; Nielsen, Mogens; Sassone, Vladimiro

2008-10-28

We recapture some of the arguments for trust-based technologies in ubiquitous computing, followed by a brief survey of some of the models of trust that have been introduced in this respect. Based on this, we argue for the need of more formal and foundational trust models.
Incremental Trust in Grid Computing

DEFF Research Database (Denmark)

Brinkløv, Michael Hvalsøe; Sharp, Robin

2007-01-01

This paper describes a comparative simulation study of some incremental trust and reputation algorithms for handling behavioural trust in large distributed systems. Two types of reputation algorithm (based on discrete and Bayesian evaluation of ratings) and two ways of combining direct trust and ...... of Grid computing systems....
Shared visions, future challenges: a case study of three Collaborative Forest Landscape Restoration Program locations

Directory of Open Access Journals (Sweden)

Emily H. Walpole

2017-06-01

Full Text Available The USDA Forest Service is encouraging the restoration of select forest ecosystems through its Collaborative Forest Landscape Restoration Program (CFLRP. Collaboration is often necessary to implement landscape-scale management projects such as these, and a substantial body of research has examined the benefits and limitations of using collaboration as a tool for improving relationships, trust, and other outcomes among stakeholder groups. However, limited research has investigated the use of collaboration to achieve large-scale ecological restoration goals. Restoration poses some unique conditions for a collaborative approach, including reaching agreement on which historic conditions to use as a reference point, the degree of departure from these reference conditions that warrants management intervention, and how to balance historic conditions with expected future conditions and current human uses of the landscape. Using a mental-models approach, semistructured interviews were conducted with a total of 25 participants at three CFLRP sites. Results indicate that collaboration contributed to improved relationships and trust among participants, even among stakeholder groups with a history of disagreement over management goals. In addition, a shared focus on improving ecosystem resilience helped groups to address controversial management topics such as forest thinning in some areas. However, there was also evidence that CFLRP partnerships in our study locations have primarily focused on areas of high agreement among their stakeholders to date, and have not yet addressed other contentious topics. Previous studies suggest that first conducting management in areas with high consensus among participating stakeholders can build relationships and advance long-term goals. Nonetheless, our results indicate that achieving compromise in less obviously departed systems will require more explicit value-based discussions among stakeholders.
26 CFR 301.7701-4 - Trusts.

Science.gov (United States)

2010-04-01

... remediation trust if the organization is organized under state law as a trust; the primary purpose of the... federal, state, or local environmental laws; all contributors to the trust have (at the time of... federal, state, or local environmental laws for environmental remediation of the waste site; and the trust...
Collaborative planning for city development. A perspective from a city planner

Directory of Open Access Journals (Sweden)

Kamalia Purbani

2017-04-01

Full Text Available A number of definitions related to collaborative governance have been developed since early 2000. The common characteristics of collaborative governance are, among others, policy consensus, community visioning, consensus rule-making, and collaborative network structures. Collaborative planning is a new paradigm of planning for a complex contemporary society through which it encourages people to be engaged in a dialogue in a situation of equal empowerment and shared information to learn new ideas through mutual understanding, to create innovative outcomes and to build institutional capacity. This indicates that collaborative planning can provide policy makers with more effective community participation. Collaborative process is the key of collaborative planning which also emphasizes the significant role of collaborative leadership. The process includes a participatory activity of dialogue oriented to the joint decision and summarized in a collaborative process. The collaborative leadership is crucial for setting and maintaining clear ground rules, building trust, facilitating dialogue, and exploring mutual gains. Along with the shift of planning paradigm, the role of city planner will also change since the city planning deals with the political process. In the political process, city planners must be able to perform as technocrats, bureaucrats, lawyers and politicians who always uphold their ethics because they are responsible to the society, the assignor for their integrity and professionalism.
Service quality, trust, and patient satisfaction in interpersonal-based medical service encounters.

Science.gov (United States)

Chang, Ching-Sheng; Chen, Su-Yueh; Lan, Yi-Ting

2013-01-16

Interaction between service provider and customer is the primary core of service businesses of different natures, and the influence of trust on service quality and customer satisfaction could not be ignored in interpersonal-based service encounters. However, lack of existing literature on the correlation between service quality, patient trust, and satisfaction from the prospect of interpersonal-based medical service encounters has created a research gap in previous studies. Therefore, this study attempts to bridge such a gap with an evidence-based practice study. We adopted a cross-sectional design using a questionnaire survey of outpatients in seven medical centers of Taiwan. Three hundred and fifty copies of questionnaire were distributed, and 285 valid copies were retrieved, with a valid response rate of 81.43%. The SPSS 14.0 and AMOS 14.0 (structural equation modeling) statistical software packages were used for analysis. Structural equation modeling clarifies the extent of relationships between variables as well as the chain of cause and effect. Restated, SEM results do not merely show empirical relationships between variables when defining the practical situation. For this reason, SEM was used to test the hypotheses. Perception of interpersonal-based medical service encounters positively influences service quality and patient satisfaction. Perception of service quality among patients positively influences their trust. Perception of trust among patients positively influences their satisfaction. According to the findings, as interpersonal-based medical service encounters will positively influence service quality and patient satisfaction, and the differences for patients' perceptions of the professional skill and communication attitude of personnel in interpersonal-based medical service encounters will influence patients' overall satisfaction in two ways: (A) interpersonal-based medical service encounter directly affects patient satisfaction, which represents a
Service quality, trust, and patient satisfaction in interpersonal-based medical service encounters

Science.gov (United States)

2013-01-01

Background Interaction between service provider and customer is the primary core of service businesses of different natures, and the influence of trust on service quality and customer satisfaction could not be ignored in interpersonal-based service encounters. However, lack of existing literature on the correlation between service quality, patient trust, and satisfaction from the prospect of interpersonal-based medical service encounters has created a research gap in previous studies. Therefore, this study attempts to bridge such a gap with an evidence-based practice study. Methods We adopted a cross-sectional design using a questionnaire survey of outpatients in seven medical centers of Taiwan. Three hundred and fifty copies of questionnaire were distributed, and 285 valid copies were retrieved, with a valid response rate of 81.43%. The SPSS 14.0 and AMOS 14.0 (structural equation modeling) statistical software packages were used for analysis. Structural equation modeling clarifies the extent of relationships between variables as well as the chain of cause and effect. Restated, SEM results do not merely show empirical relationships between variables when defining the practical situation. For this reason, SEM was used to test the hypotheses. Results Perception of interpersonal-based medical service encounters positively influences service quality and patient satisfaction. Perception of service quality among patients positively influences their trust. Perception of trust among patients positively influences their satisfaction. Conclusions According to the findings, as interpersonal-based medical service encounters will positively influence service quality and patient satisfaction, and the differences for patients’ perceptions of the professional skill and communication attitude of personnel in interpersonal-based medical service encounters will influence patients’ overall satisfaction in two ways: (A) interpersonal-based medical service encounter directly
Service quality, trust, and patient satisfaction in interpersonal-based medical service encounters

Directory of Open Access Journals (Sweden)

Chang Ching-Sheng

2013-01-01

Full Text Available Abstract Background Interaction between service provider and customer is the primary core of service businesses of different natures, and the influence of trust on service quality and customer satisfaction could not be ignored in interpersonal-based service encounters. However, lack of existing literature on the correlation between service quality, patient trust, and satisfaction from the prospect of interpersonal-based medical service encounters has created a research gap in previous studies. Therefore, this study attempts to bridge such a gap with an evidence-based practice study. Methods We adopted a cross-sectional design using a questionnaire survey of outpatients in seven medical centers of Taiwan. Three hundred and fifty copies of questionnaire were distributed, and 285 valid copies were retrieved, with a valid response rate of 81.43%. The SPSS 14.0 and AMOS 14.0 (structural equation modeling statistical software packages were used for analysis. Structural equation modeling clarifies the extent of relationships between variables as well as the chain of cause and effect. Restated, SEM results do not merely show empirical relationships between variables when defining the practical situation. For this reason, SEM was used to test the hypotheses. Results Perception of interpersonal-based medical service encounters positively influences service quality and patient satisfaction. Perception of service quality among patients positively influences their trust. Perception of trust among patients positively influences their satisfaction. Conclusions According to the findings, as interpersonal-based medical service encounters will positively influence service quality and patient satisfaction, and the differences for patients’ perceptions of the professional skill and communication attitude of personnel in interpersonal-based medical service encounters will influence patients’ overall satisfaction in two ways: (A interpersonal-based medical
The Idea of Dialogue, Trust and Reconciliation in the Pilgrimage of Trust on Earth

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Katarzyńska Agnieszka

2016-12-01

Full Text Available The purpose of this article is to present the Pilgrimage of Trust on Earth organized by the brothers of Taizé Community as an event building a relationship of dialogue, trust and reconciliation between nations and cultures. The article features an in-depth discussion of the elements of youth meetings and their impact on developing an attitude of dialogue and trust. We will briefly discuss the means used by the brothers to develop a dialogue between people, as well as the methods of spreading the idea of dialogue, trust and solidarity in interpersonal and international relations.
Not Only Health: Environmental Pollution Disasters and Political Trust

Directory of Open Access Journals (Sweden)

Xun Gong

2017-04-01

Full Text Available Over the past 30 years, the economy of China has sustained rapid growth. However, the extensive development pattern severely deteriorates the ecological environment, which has been recognized as adverse effects on citizens’ physical and mental health. Simultaneously, the political trust in China has been in decline after staying at a high level for a long time. In this paper, we state that, in addition to health issues, environmental pollution can also lead to important political consequences. Using statistics on the occurrence of environmental pollution disasters and a nationally representative survey database in China, we find that environmental pollution disasters can negatively affect citizens’ trust of the government. This relationship persists after a series of endogenous tests and robustness checks. Path analysis indicates that this relationship can be partially mediated by the increase in citizens’ environmental awareness. The cross-sectional analyses on individual characteristics demonstrate that the negative effect of environmental pollution disasters on political trust is less pronounced for female citizens and citizens who are communist party members. Finally, we report that the government’s positive attitudes and activities in resolving environmental pollution problems can partially offset the negative effect of environmental pollution disasters on political trust.
A Hybrid Artificial Reputation Model Involving Interaction Trust, Witness Information and the Trust Model to Calculate the Trust Value of Service Providers

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Gurdeep Singh Ransi

2014-02-01

Full Text Available Agent interaction in a community, such as the online buyer-seller scenario, is often uncertain, as when an agent comes in contact with other agents they initially know nothing about each other. Currently, many reputation models are developed that help service consumers select better service providers. Reputation models also help agents to make a decision on who they should trust and transact with in the future. These reputation models are either built on interaction trust that involves direct experience as a source of information or they are built upon witness information also known as word-of-mouth that involves the reports provided by others. Neither the interaction trust nor the witness information models alone succeed in such uncertain interactions. In this paper we propose a hybrid reputation model involving both interaction trust and witness information to address the shortcomings of existing reputation models when taken separately. A sample simulation is built to setup buyer-seller services and uncertain interactions. Experiments reveal that the hybrid approach leads to better selection of trustworthy agents where consumers select more reputable service providers, eventually helping consumers obtain more gains. Furthermore, the trust model developed is used in calculating trust values of service providers.
Suspicion, Trust, and Automation

Science.gov (United States)

2017-01-08

Pool (IPIP; Goldberg et al., 2006; 87). A sample item is “I trust others.” Each propensity to trust item was assessed on a 7-point scale from 1...1754-6 Goldberg , L. R., Johnson, J. A., Eber, H. W., Hogan, R., Ashton, M. C., Cloninger, C. R., & Gough, H. C. (2006). The International...trust decision. When examining software inspections, Porter, et al. [6] identified one of the causes of variation in the outcome of the inspection
Different goods, different effects: Exploring the effects of generalized social trust in large-N collective action

DEFF Research Database (Denmark)

Sønderskov, Kim Mannemar

2009-01-01

Does generalized social trust help solve large-N collective action problems? This paper argues so, offering a novel explanation for the relationship: People tend to cooperate if they expect others to be cooperating, which implies that people holding generalized social trust more readily cooperate...... in large-N dilemmas because they expect that most people will cooperate. The paper tests the explanation in a rigorous design. The analyses show a positive, robust effect of generalized social trust on public good provision, but no effect is found in a joint product situation. This supports the hypothesis......, indicating that trust specifically enhances cooperation in collective action dilemmas....
THE INFLUENCE OF SERVICE QUALITY AND PRICE TOWARD TRUST AND ITS IMPACT ON CUSTOMER LOYALTY OF LOW COST CARRIER INDONESIA

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Mohammad Rizan

2016-04-01

Full Text Available This study was conducted to determine the descriptive and empirical impact of service quality and price on customer loyalty by the trust as a mediator variable. The object of this research was 200 respondents who have ever used the service of Indonesia AirAsia at least two times in Jakarta. Methods of data collection using survey methods. Data analysis using SPSS version 22 and SEM (Structural Equation Model of a statistical package LISREL 8.7 to process and analyze the research data. The results of descriptive test explained that the service quality and price provided is good according to the customer, so that the customer is believe and tend to be a loyal customer of Indonesia AirAsia.The hypothesis test shows; (1 price has positive and significant effect on customer loyalty, but positive effect is insignificant on service quality to customer loyalty; (2 service quality and price has positive and significant effect on trust; (3 trust has positive and significant effect on customer loyalty; (4 service quality and price has positive and significant effect on customer loyalty through trust as mediating variable.
The Role of Collaborative Advantage for Analyzing the Effect of Supply Chain Collaboration on Firm Performance

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Huriye Yılmaz

2017-06-01

Full Text Available Collaboration plays a critical role in a globalized, rapidly changing and competitive world, as the resources of an individual company are limited to compete with the challenges of the era. Supply chain collaboration is defined as a partnership process where two or more autonomous firms work closely to plan and execute supply chain operations towards common goals and mutual benefits. Supply chain collaboration results in collaborative advantage, the strategic benefits gained over competitors through supply chain partnering, and these both increase firm performance of the partners. In this research, the effect of supply chain collaboration on firm performance has been investigated by distributing a survey to Turkish companies which have been responded by 150. The role of collaborative advantage in this relation has also been measured. The results of the research suggest that there is a positive correlation between supply chain collaboration and collaborative advantage. The results also prove that supply chain collaboration positively affects firm performance. It is also proven that the mediator role of collaborative advantage on the effect of supply chain collaboration on firm performance is statistically significant.
The Role of Trust in Financial Customer-seller Relationships Before and After the Financial Crisis

DEFF Research Database (Denmark)

Hansen, Torben

2014-01-01

provider. Hence, as a direct managerial implication, financial service managers should consider investing additional resources in satisfying their customers in the after crisis era. In addition, it is suggested that managers should seek to rebuild the positive relationship between trust and loyalty......This study examines the role of trust in customer-seller relationships before and after the 2008 financial crisis. On the basis of two surveys comprising 1155 and 757 bank customers, respectively, it is shown that trust is less likely to mediate the relationship between satisfaction and loyalty...
A social epistemology of research groups collaboration in scientific practice

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Wagenknecht, Susann

2016-01-01

This book investigates how collaborative scientific practice yields scientific knowledge. At a time when most of today’s scientific knowledge is created in research groups, the author reconsiders the social character of science to address the question of whether collaboratively created knowledge should be considered as collective achievement, and if so, in which sense. Combining philosophical analysis with qualitative empirical inquiry, this book provides a comparative case study of mono- and interdisciplinary research groups, offering insight into the day-to-day practice of scientists. The book includes field observations and interviews with scientists to present an empirically-grounded perspective on much-debated questions concerning research groups’ division of labor, relations of epistemic dependence and trust.
Interpersonal effects of strategic and spontaneous guilt communication in trust games.

Science.gov (United States)

Shore, Danielle M; Parkinson, Brian

2017-10-30

A social partner's emotions communicate important information about their motives and intentions. However, people may discount emotional information that they believe their partner has regulated with the strategic intention of exerting social influence. Across two studies, we investigated interpersonal effects of communicated guilt and perceived strategic regulation in trust games. Results showed that communicated guilt (but not interest) mitigated negative effects of trust violations on interpersonal judgements and behaviour. Further, perceived strategic regulation reduced guilt's positive effects. These findings suggest that people take emotion-regulation motives into account when responding to emotion communication.

Trust, Endangerment and Divine Vulnerability

DEFF Research Database (Denmark)

Christoffersen, Mikkel Gabriel

2017-01-01

Faith is trusting God in the midst of endangerment. Yet, human experience of excessive suffering has challenged any spontaneous trust in God. In this article, I reconsider the idea of faith as trust in God, adding an emphasis on the divine vulnerability in the incarnation, and I develop a more...
12 CFR 7.2022 - Voting trusts.

Science.gov (United States)

2010-01-01

... Practices § 7.2022 Voting trusts. The shareholders of a national bank may establish a voting trust under the applicable law of a state selected by the participants and designated in the trust agreement, provided the... 12 Banks and Banking 1 2010-01-01 2010-01-01 false Voting trusts. 7.2022 Section 7.2022 Banks and...
Heuritic Trust in IoT

DEFF Research Database (Denmark)

Kaur, Bipjeet; Tange, Henrik

2015-01-01

Increasing use of Internet of things in diverse fields has demanding association in security and trust of such services. The trust on the services cannot exist independent. It is greatly depended on the security of system at each layer. In this paper we analyze different existing trust algorithms...... to develop a combined reputation and trust algorithm. This algorithm is developed in view of developing trustworthy services in the agriculture field where the end users are cautious about their sensitive data but keen in trustworthy services to improve the efficiency of the product....
Mediating Trust in Terrorism Coverage

DEFF Research Database (Denmark)

Mogensen, Kirsten

crisis. While the framework is presented in the context of television coverage of a terror-related crisis situation, it can equally be used in connection with all other forms of mediated trust. Key words: National crisis, risk communication, crisis management, television coverage, mediated trust.......Mass mediated risk communication can contribute to perceptions of threats and fear of “others” and/or to perceptions of trust in fellow citizens and society to overcome problems. This paper outlines a cross-disciplinary holistic framework for research in mediated trust building during an acute...
Comparison of USDA Forest Service and Stakeholder Motivations and Experiences in Collaborative Federal Forest Governance in the Western United States.

Science.gov (United States)

Davis, Emily Jane; White, Eric M; Cerveny, Lee K; Seesholtz, David; Nuss, Meagan L; Ulrich, Donald R

2017-11-01

In the United States, over 191 million acres of land is managed by the United States Department of Agriculture Forest Service, a federal government agency. In several western U.S. states, organized collaborative groups have become a de facto governance approach to providing sustained input on management decisions on much public land. This is most extensive in Oregon, where at least 25 "forest collaboratives" currently exist. This affords excellent opportunities for studies of many common themes in collaborative governance, including trust, shared values, and perceptions of success. We undertook a statewide survey of participants in Oregon forest collaboratives to examine differences in motivations, perceptions of success, and satisfaction among Forest Service participants ("agency participants"), who made up 31% of the sample, and other respondents ("non-agency") who represent nonfederal agencies, interest groups, citizens, and non-governmental groups. We found that agency participants differed from non-agency participants. They typically had higher annual incomes, and were primarily motivated to participate to build trust. However, a majority of all respondents were similar in not indicating any other social or economic motivations as their primary reason for collaborating. A majority also reported satisfaction with their collaborative-despite not ranking collaborative performance on a number of specific potential outcomes highly. Together, this suggests that collaboration in Oregon is currently perceived as successful despite not achieving many specific outcomes. Yet there were significant differences in socioeconomic status and motivation that could affect the ability of agency and nonagency participants to develop and achieve mutually-desired goals.
Community trust and household health: A spatially-based approach with evidence from rural Honduras.

Science.gov (United States)

Zarychta, Alan

2015-12-01

What is the relationship between community trust and household health? Scholars working to understand the effects of trust and social capital on human health tend to focus on individual characteristics or social environments, frequently without integrating these two dimensions. In light of this, the present paper makes contributions in both conceptualization and measurement. First, I develop a spatially-based approach for operationalizing community trust as the product of individual orientation and social environment. This approach highlights the need for a household to trust its neighbors and for those neighbors to reciprocate trust in order to constitute the psychological and material mechanisms critical for linking social context to individual health. Second, I illustrate the utility of this measure by evaluating the relationship between community trust and self-rated health status using an original population census survey from 2009 to 2010 for two municipalities in western Honduras (approximately 2800 households with a response rate of 94.9%). I implement spatial regression analysis and show that there is a positive and substantively meaningful relationship between community trust and household health; households that are trusting and surrounded by similarly trusting neighbors report better health status, while those in uncertain or mutually distrusting environments report worse health. The theory and results presented here suggest an important link between trust and social capital at the community level, which is particularly salient for rural regions in developing countries where health resources are scarce and community-based interventions are common. Copyright © 2015 Elsevier Ltd. All rights reserved.
Governance, Trust, and Taxes

OpenAIRE

Schrøter Joensen, Juanna; Weihe, Guðrið

2013-01-01

This paper examines the role of social capital (trust) vis-à-vis the propensity of a country to be a tax haven. The empirical analysis corroborates that better governed countries have a higher ceteris paribus probability to be tax havens. However, social capital counteracts the effect of governance quality. This effect is so strong that the partial effect of governance quality is reversed for countries with the trust index in the top quartile – making these high trust countries le...
The Importance of Cultural Values and Trust for Innovation - A European Study

DEFF Research Database (Denmark)

Zhu, Bing; Habisch, André; Thøgersen, John

2018-01-01

covering 27 European countries, we find that innovation at the country level is positively correlated with the level of societal trust and with three cultural value dimensions: “Autonomy vs. Embeddedness”, “Egalitarianism vs. Hierarchy”, and “Harmony vs. Mastery”. A multivariate SEM analysis reveals...... that when “Autonomy vs. Embeddedness” is controlled, the two other cultural value dimensions are no longer significant. Further, a SEM path analysis confirms that the relationship between cultural values and innovation performances is completely mediated through the level of trust in a society. Overall...... settings (i.e., policy makers) are discussed. It is suggested that for successful innovation to blossom, the actors on both levels should aim at strengthening the cultural emphasis on individual autonomy, institutional integrity and mutual trust....
Diversity climate enhances work outcomes through trust and openness in workgroup communication.

Science.gov (United States)

Hofhuis, Joep; van der Rijt, Pernill G A; Vlug, Martijn

2016-01-01

Diversity climate, defined as an organizational climate characterized by openness towards and appreciation of individual differences, has been shown to enhance outcomes in culturally diverse teams. To date, it remains unclear which processes are responsible for these findings. This paper presents two quantitative studies (n = 91; 246) that identify trust and openness in workgroup communication as possible mediators. We replicate earlier findings that perceived diversity climate positively relates to job satisfaction, sense of inclusion, work group identification and knowledge sharing in teams. In study 1, trust is shown to mediate the effects of perceived diversity climate on team members' sense of inclusion. In study 2, trust mediates the relationship between perceived diversity climate and workgroup identification and openness mediates its relationship with knowledge sharing.
Pengaruh Structural Assurance dan Situational Normality terhadap Trust Bertransaksi di Sistem E-Commerce

OpenAIRE

Dharma, Fitra

2006-01-01

The research aims to reveal an empirical evidence whether structural assurance belief and situational normality belief have positive effect to trust in e-commerce system. Data for the study are collected from 100 Internet's user. It used multiple regression to analyze the data. The results indicate that perception of structural assurance has significant effect on trust in e-commerce site. However we failed to find out empirical evidence that situational normality belief has significant effect...
Trust and the sociology of the professions.

OpenAIRE

Groenewegen, P.P.

2006-01-01

There is a fast-growing literature on trust in health care, especially interpersonal trust, reflecting the growing awareness in both the research and policy communities of the importance of trust. At a general level, trust as part of the broader concept of social capital is related to people's health and well-being. Trust within provider-patient relations is important for its non-specific treatment effects. Finally, trust is also important for the snooth functioning of societal institutions.(...
Obtaining corporate information from NHS foundation trusts.

Science.gov (United States)

Woodward, Valerie; Endacott, Ruth; Sheaff, Rod; Jones, Ray

Foundation trusts have boards of directors that are responsible for the day-to-day running of the organisation, planning services and developing strategy. Unlike non-foundation trusts and primary care trusts (PCTs), foundation trusts are not obliged to hold directors' board meetings in public. This article describes the online availability and accessibility of the minutes of such meetings in a number of foundation trusts, non-foundation trusts and PCTs. The implications for transparency in the NHS are also discussed.
Regulatory focus and generalized trust: the impact of prevention-focused self-regulation on trusting others.

Science.gov (United States)

Keller, Johannes; Mayo, Ruth; Greifeneder, Rainer; Pfattheicher, Stefan

2015-01-01

The current research suggests that taking self-regulatory mechanisms into account provides insights regarding individuals' responses to threats in social interactions. In general, based on the notion that a prevention-focused orientation of self-regulation is associated with a need for security and a vigilant tendency to avoid losses and other types of negative events we advocate that a prevention-focused orientation, both as a disposition as well as a situationally induced state, lowers generalized trust, thus hindering cooperation within social interactions that entail threats. Specifically, we found that the more individuals' habitual self-regulatory orientation is dominated by a prevention focus, the less likely they are to score high on a self-report measure of generalized trust (Study 1), and to express trust in a trust game paradigm as manifested in lower sums of transferred money (Studies 2 and 3). Similar findings were found when prevention focus was situationally manipulated (Study 4). Finally, one possible factor underlying the impact of prevention-focused self-regulation on generalized trust was demonstrated as individuals with a special sensitivity to negative information were significantly affected by a subtle prevention focus manipulation (versus control condition) in that they reacted with reduced trust in the trust game (Study 5). In sum, the current findings document the crucial relevance of self-regulatory orientations as conceptualized in regulatory focus theory regarding generalized trust and responses to threats within a social interaction. The theoretical and applied implications of the findings are discussed.
Regulatory Focus and Generalized Trust: The Impact of Prevention-focused Self-regulation on Trusting Others

Directory of Open Access Journals (Sweden)

Johannes eKeller

2015-03-01

Full Text Available The current research suggests that taking self-regulatory mechanisms into account provides insights regarding individuals’ responses to threats in social interactions. In general, based on the notion that a prevention-focused orientation of self-regulation is associated with a need for security and a vigilant tendency to avoid losses and other types of negative events we advocate that a prevention-focused orientation, both as a disposition as well as a situationally induced state, lowers generalized trust, thus hindering cooperation within social interactions that entail threats. Specifically, we found that the more individuals’ habitual self-regulatory orientation is dominated by a prevention focus, the less likely they are to score high on a self-report measure of generalized trust (Study 1, and to express trust in a trust game paradigm as manifested in lower sums of transferred money (Studies 2 and 3. Similar findings were found when prevention focus was situationally manipulated (Study 4. Finally, one possible factor underlying the impact of prevention-focused self-regulation on generalized trust was demonstrated as individuals with a special sensitivity to negative information were significantly affected by a subtle prevention focus manipulation (vs. control condition in that they reacted with reduced trust in the trust game (Study 5. In sum, the current findings document the crucial relevance of self-regulatory orientations as conceptualized in regulatory focus theory regarding generalized trust and responses to threats within a social interaction. The theoretical and applied implications of the findings are discussed.
Can centralized sanctioning promote trust in social dilemmas? A two-level trust game with incomplete information.

Science.gov (United States)

Wang, Raymond Yu; Ng, Cho Nam

2015-01-01

The problem of trust is a paradigmatic social dilemma. Previous literature has paid much academic attention on effects of peer punishment and altruistic third-party punishment on trust and human cooperation in dyadic interactions. However, the effects of centralized sanctioning institutions on decentralized reciprocity in hierarchical interactions remain to be further explored. This paper presents a formal two-level trust game with incomplete information which adds an authority as a strategic purposive actor into the traditional trust game. This model allows scholars to examine the problem of trust in more complex game theoretic configurations. The analysis demonstrates how the centralized institutions might change the dynamics of reciprocity between the trustor and the trustee. Findings suggest that the sequential equilibria of the newly proposed two-level model simultaneously include the risk of placing trust for the trustor and the temptation of short-term defection for the trustee. Moreover, they have shown that even a slight uncertainty about the type of the newly introduced authority might facilitate the establishment of trust and reciprocity in social dilemmas.
Can centralized sanctioning promote trust in social dilemmas? A two-level trust game with incomplete information.

Directory of Open Access Journals (Sweden)

Raymond Yu Wang

Full Text Available The problem of trust is a paradigmatic social dilemma. Previous literature has paid much academic attention on effects of peer punishment and altruistic third-party punishment on trust and human cooperation in dyadic interactions. However, the effects of centralized sanctioning institutions on decentralized reciprocity in hierarchical interactions remain to be further explored. This paper presents a formal two-level trust game with incomplete information which adds an authority as a strategic purposive actor into the traditional trust game. This model allows scholars to examine the problem of trust in more complex game theoretic configurations. The analysis demonstrates how the centralized institutions might change the dynamics of reciprocity between the trustor and the trustee. Findings suggest that the sequential equilibria of the newly proposed two-level model simultaneously include the risk of placing trust for the trustor and the temptation of short-term defection for the trustee. Moreover, they have shown that even a slight uncertainty about the type of the newly introduced authority might facilitate the establishment of trust and reciprocity in social dilemmas.
Workplace Safety and Health Improvements Through a Labor/Management Training and Collaboration

Science.gov (United States)

Mahan, Bruce; Morawetz, John; Ruttenberg, Ruth; Workman, Rick

2014-01-01

Seven hundred thirty-nine workers at Merck's Stonewall plant in Elkton, Virginia, have a safer and healthier workplace because four of them were enthusiastic about health and safety training they received from the union's training center in Cincinnati, Ohio. What emerged was not only that all 739 plant employees received OSHA 10-hour General Industry training, but that it was delivered by “OSHA-authorized” members of the International Chemical Workers Union Council who worked at the plant. Merck created a new fulltime position in its Learning and Development Department and hired one of the four workers who had received the initial training. Strong plant leadership promoted discussions both during the training, in evaluation, and in newly energized joint labor-management meetings following the training. These discussions identified safety and health issues needing attention. Then, in a new spirit of trust and collaboration, major improvements occurred. PMID:24704812
Workplace safety and health improvements through a labor/management training and collaboration.

Science.gov (United States)

Mahan, Bruce; Morawetz, John; Ruttenberg, Ruth; Workman, Rick

2013-01-01

Seven hundred thirty-nine workers at Merck's Stonewall plant in Elkton, Virginia, have a safer and healthier workplace because four of them were enthusiastic about health and safety training they received from the union's training center in Cincinnati, Ohio. What emerged was not only that all 739 plant employees received OSHA 10-hour General Industry training, but that it was delivered by "OSHA-authorized" members of the International Chemical Workers Union Council who worked at the plant. Merck created a new full-time position in its Learning and Development Department and filled it with one of the four workers who had received the initial training. Strong plant leadership promoted discussions both during the training, in evaluation, and in newly energized joint labor-management meetings following the training. These discussions identified safety and health issues needing attention. Then, in a new spirit of trust and collaboration, major improvements occurred.
Trust: the sublime duty in health care leadership.

Science.gov (United States)

Piper, Llewellyn E

2010-01-01

Trust is the essence of human social existence. From the moment of birth, trust is the basic component in any human relationship and interaction. Trust is the Holy Grail for human confidence in others. From human survival to organizational survival, trust is the primordial bond. No organization is more dependent on trust than health care. This article views trust as the most basic fundamental quality for leadership. Trust is a sublime duty of a leader and the leadership of an organization. Leadership sets the culture of trust. Trust is the one quality that is essential for guiding an organization toward serving others. This article addresses trust from many perspectives. Trust is viewed from our subordinates, our peers, our superiors, and the public we serve. This article postulates how trust in an organization is the sublime duty of leadership that unites all human understanding and without it destroys all human relationships.
Hype and public trust in science.

Science.gov (United States)

Master, Zubin; Resnik, David B

2013-06-01

Social scientists have begun elucidating the variables that influence public trust in science, yet little is known about hype in biotechnology and its effects on public trust. Many scholars claim that hyping biotechnology results in a loss of public trust, and possibly public enthusiasm or support for science, because public expectations of the biotechnological promises will be unmet. We argue for the need for empirical research that examines the relationships between hype, public trust, and public enthusiasm/support. We discuss the complexities in designing empirical studies that provide evidence for a causal link between hype, public trust, and public enthusiasm/support, but also illustrate how this may be remedied. Further empirical research on hype and public trust is needed in order to improve public communication of science and to design evidence-based education on the responsible conduct of research for scientists. We conclude that conceptual arguments made on hype and public trust must be nuanced to reflect our current understanding of this relationship.

Recommendation based on trust diffusion model.

Science.gov (United States)

Yuan, Jinfeng; Li, Li

2014-01-01

Recommender system is emerging as a powerful and popular tool for online information relevant to a given user. The traditional recommendation system suffers from the cold start problem and the data sparsity problem. Many methods have been proposed to solve these problems, but few can achieve satisfactory efficiency. In this paper, we present a method which combines the trust diffusion (DiffTrust) algorithm and the probabilistic matrix factorization (PMF). DiffTrust is first used to study the possible diffusions of trust between various users. It is able to make use of the implicit relationship of the trust network, thus alleviating the data sparsity problem. The probabilistic matrix factorization (PMF) is then employed to combine the users' tastes with their trusted friends' interests. We evaluate the algorithm on Flixster, Moviedata, and Epinions datasets, respectively. The experimental results show that the recommendation based on our proposed DiffTrust + PMF model achieves high performance in terms of the root mean square error (RMSE), Recall, and F Measure.
Public Trust in Health Information Sharing: Implications for Biobanking and Electronic Health Record Systems

Directory of Open Access Journals (Sweden)

Jodyn Platt

2015-02-01

Full Text Available Biobanks are made all the more valuable when the biological samples they hold can be linked to health information collected in research, electronic health records, or public health practice. Public trust in such systems that share health information for research and health care practice is understudied. Our research examines characteristics of the general public that predict trust in a health system that includes researchers, health care providers, insurance companies and public health departments. We created a 119-item survey of predictors and attributes of system trust and fielded it using Amazon’s MTurk system (n = 447. We found that seeing one’s primary care provider, having a favorable view of data sharing and believing that data sharing will improve the quality of health care, as well as psychosocial factors (altruism and generalized trust were positively and significantly associated with system trust. As expected, privacy concern, but counterintuitively, knowledge about health information sharing were negatively associated with system trust. We conclude that, in order to assure the public’s trust, policy makers charged with setting best practices for governance of biobanks and access to electronic health records should leverage critical access points to engage a diverse public in joint decision making.
Social Networking Sites: College Students' Patterns of Use and Concerns for Privacy and Trust by Gender, Ethnicity, and Employment Status

Science.gov (United States)

Kyei-Blankson, Lydia; Iyer, Kamakshi S.; Subramanian, Lavanya

2016-01-01

Social Networking Sites (SNSs) are web-based facilities that allow for social interaction, sharing, communication and collaboration in today's world. In the current study, patterns of use of social media among students at a public Midwestern university are examined. In addition, students were surveyed regarding concerns for privacy and trust and…
In Money we Trust? Trust Repair and the Psychology of Financial Compensations

NARCIS (Netherlands)

P.T.M. Desmet (Pieter)

2011-01-01

textabstractDespite the importance of trust in economic relations, people often engage in behavior that may violate their interaction partner’s trust. Given that transgressions in economic relations often result in distributive harm for the victim (i.e. loss of economic resources), a common approach
Creating trust through narrative strategy

NARCIS (Netherlands)

Gabbay, SM; Leenders, RTAJ

2003-01-01

In the rational model of trust, an actor's level of trust is a function of the expected gain and loss involved. As a consequence, if A can influence the gain and loss perceived by B, A can influence B's level of trust. In this article we study how A can do this through the strategic use of
Creating trust through narrative strategy

NARCIS (Netherlands)

Gabbay, SM; Leenders, RTAJ

In the rational model of trust, an actor's level of trust is a function of the expected gain and loss involved. As a consequence, if A can influence the gain and loss perceived by B, A can influence B's level of trust. In this article we study how A can do this through the strategic use of
Trust that binds: the impact of collective felt trust on organizational performance.

Science.gov (United States)

Salamon, Sabrina Deutsch; Robinson, Sandra L

2008-05-01

The impact of employees' collective perceptions of being trusted by management was examined with a longitudinal study involving 88 retail stores. Drawing on the appropriateness framework (March, 1994; Weber, Kopelman, & Messick, 2004), the authors develop and test a model showing that when employees in an organization perceive they are trusted by management, increases in the presence of responsibility norms, as well as in the sales performance and customer service performance of the organization, are observed. Moreover, the relationship between perceptions of being trusted and sales performance is fully mediated by responsibility norms. PsycINFO Database Record (c) 2008 APA, all rights reserved.
The Role of Organizational Control Systems in Employees' Organizational Trust and Performance Outcomes.

Science.gov (United States)

Verburg, Robert M; Nienaber, Ann-Marie; Searle, Rosalind H; Weibel, Antoinette; Den Hartog, Deanne N; Rupp, Deborah E

2018-04-01

This study examined how organizational control is related to employees' organizational trust. We specifically focus on how different forms of control (process, outcome, and normative) relate to employees' trust in their employing organizations and examine whether such trust in turn relates positively to employee job performance (task performance and organizational citizenship behavior). In addition, and in response to the recommendations of past research, we examined these relationships in a high control and compliance-based cultural context. Using data from 105 employee-supervisor dyads from professional services firms in Singapore, we find support for our hypothesized model. The implications of the results for theory and practice, and directions for future research, are discussed.
The Role of Organizational Control Systems in Employees’ Organizational Trust and Performance Outcomes

Science.gov (United States)

Verburg, Robert M.; Nienaber, Ann-Marie; Searle, Rosalind H.; Weibel, Antoinette; Den Hartog, Deanne N.; Rupp, Deborah E.

2017-01-01

This study examined how organizational control is related to employees’ organizational trust. We specifically focus on how different forms of control (process, outcome, and normative) relate to employees’ trust in their employing organizations and examine whether such trust in turn relates positively to employee job performance (task performance and organizational citizenship behavior). In addition, and in response to the recommendations of past research, we examined these relationships in a high control and compliance-based cultural context. Using data from 105 employee–supervisor dyads from professional services firms in Singapore, we find support for our hypothesized model. The implications of the results for theory and practice, and directions for future research, are discussed. PMID:29568213
Trust in initial encounters : a motivational, cognitive theory

OpenAIRE

Johansen, Svein Tvedt

2007-01-01

In this dissertation I develop a theoretical model on the effects of risk on the formation of trust in the initial stages of a relationship. Risk is proposed to influence trust in two ways: First, risk exerts a direct influence on trust. Risk may decrease trust, increase trust, or increase trust under specific conditions. Second, risk may affect the level of trust indirectly by influencing the effect of social stimuli on the formation of trust. In this second indirect effect of risk, ri...
Relationship between Trust and Acculturation Attitudes (With Ukrainians in Russia and Russians in Latvia as an Example

Directory of Open Access Journals (Sweden)

Tatarko A.N.,

2016-04-01

Full Text Available This research focuses on the relationship between various types of trust and acculturation strategies (according to J. Berry’s model in ethnic minorities and migrants. Trust is a major resource both of an individual and society. On the individual level it is considered as a component of the social psychological capital of personality, and on the societal level — as a core part of the social capital of the society. This study aimed to test the assumption that generalized trust in migrants or minorities is related to their preferred acculturation strategies and that this relationship is mediated by more particular types of trust, such as trust in representa- tives of own ethnic group and trust in representatives of other ethnic groups. The study involved Russians living in Riga, Latvia (N=336 and Ukrainian migrants who have been living in Moscow for approximately 1,5 years (N=80. The outcomes show that generalized trust and trust in representative of non-ethnic groups correlate with the choice of acculturation strategies aimed at integration with the society. Trust in representatives of own ethnic group correlates positively with the choice of the “Separation” strategy.
Effects of cognitive load on trusting behavior--an experiment using the trust game.

Directory of Open Access Journals (Sweden)

Katarzyna Samson

Full Text Available Last decades have witnessed a progressing decline of social trust, which has been predominantly linked to worsening economic conditions and increasing social inequality. In the present research we propose a different type of explanation for the observed decline - cognitive load related to technological development and the accelerating pace of modern life. In an experimental study participants played the trust game while performing one of two different secondary tasks - listening to a disturbing noise or memorizing a sequence of characters - or with no additional task in the control condition. Results show that in both cognitive load conditions participants expressed significantly less trust in the trust game than in case of no cognitive load. Additionally, when cognitive resources were limited, participants' behavior was more impulsive than when their resources were fully available.
A task-driven design model for collaborative AmI systems

OpenAIRE

Arroyo, Roberto F.; Gea, Miguel; Garrido, José Luis; Haya, Pablo A.

2006-01-01

Proceedings of the CAISE*06 Workshop on Ubiquitous Mobile Information and Collaboration Systems UMICS '06. Luxemburg, June 5-9, 2006. The proceedings of this workshop also appeared in printed version In T. Latour and M. Petit (eds), Proceedings of Workshops and Doctoral Consortium, The 18th International Conference on Advanced Information Systems Engineering - Trusted Information Systems (CAiSE'06), June 5-9, 2006, Presses Universitaires de Namur, 2006, ISBN 2-87037-525. Also publishe...
How Does Trust Affect the Performance of Ongoing Teams? The Mediating Role of Reflexivity, Monitoring and Effort

NARCIS (Netherlands)

de Jong, B.A.; Elfring, T.

2010-01-01

In this study, we investigate how trust affects the performance of ongoing teams. We propose a multiple mediator model in which different team processes act as mediating mechanisms that transmit the positive effects of trust to team performance. Drawing on a data set of ongoing tax consulting teams,
Making Cooperation Work: Generalized Social Trust and Large-N Collective Action

DEFF Research Database (Denmark)

Sønderskov, Kim Mannemar

It has often been argued that generalized social trust, the belief that most people are trustworthy, enhances cooperation in large-N collective action dilemmas. Large-N dilemmas are situations where an actor has to decide whether to contribute to the provision of public goods that benefit a large...... number of people. Modern societies abound with such dilemmas, and if generalized social trust does enhance voluntary contributions it would be a very valuable asset that would benefit every society. This dissertation digs into this frequently posited relationship. A series of empirical analyses drawing...... on survey and national level data from several countries is used to investigate if, how, and when generalized social trust leads to collective action. Specifically, citizens' behavior in relation to the environment is used as the indicator of voluntary public good provision. This indicator affords excellent...
Key Success Factors and Guidance for International Collaborative Design Projects

Directory of Open Access Journals (Sweden)

Robby Soetanto

2015-11-01

Full Text Available In the built environment (BE sector, the co-creation process of design demands understanding of requirements (as viewed by parties involved, mobilisation of tacit knowledge, negotiation, and complex exchange of information. The need to collaborate over distance has further exacerbated the complexity of the process, and, in itself, represents a significant challenge for BE professionals who are increasingly expected to undertake this process within globally distributed virtual teams. The research aims to identify key success factors and develop guidance for international collaborative design projects, via the implementation of collaborative design courses in UK and Canadian universities over three academic years. Questionnaire surveys, focus groups, observation of online meetings, personal reflections provided data for the analysis. The findings reveal the significance of the perceived risk of collaboration and a difference in preferred communication mode between architects and civil/structural engineers. These findings suggest the impact of training in the subject discipline, and that the opportunity for co-located working has helped the development of trust. The guidance is aimed at BE educators who wish to implement this activity in their courses.
We Engage, Therefore They Trust? A Study of Social Media Engagement and Public Trust in Science

Science.gov (United States)

Hwong, Y. L.; Oliver, C.; Van Kranendonk, M. J.

2017-12-01

Our society relies heavily on the trust that the public places in science to work. Given science's importance, the growing distrust in science is a cause for concern. Thanks to their participatory nature, social media have been touted as the promising tool for public engagement to restore public trust in science. These digital platforms have transformed the landscape of science communication yet little is known about their impact on public trust in science. This study probed several aspects of public trust in science as expressed on Twitter, focusing on two related science issues: space science and climate change. Our datasets comprised of 10,000 randomly sampled tweets over a month's period in 2016. We used human annotation and machine learning as our approach. Results indicated that the perceived contentiousness of a science issue has a significant impact on public trust. The level of distrust is higher in the climate change tweets than in the space science tweets, despite climate scientists being almost four times as active as space scientists in engaging with sceptics. However, people who engaged with scientists in the climate change network displayed a higher level of trust in science compared with those who did not. This effect was not observed in the space science network - in this network, there is no significant difference in trust levels between people who engaged with scientists and those who did not. Additionally, our machine learning study revealed that trust in science (as conveyed by tweets) can be predicted. The supervised learning algorithm that we developed was able to predict the trust labels of tweets in our sample with an accuracy of 84%. A further feature analysis indicated that similarity, presence of URL and authenticity are the properties of trust-inspiring tweets. Based on these findings, we argue that social media science communication is not as straightforward as `we engage, therefore they trust'. Public attitude towards science is often
Love Thy Neighbor: Bonding versus Bridging Trust

OpenAIRE

Poulsen, Odile; Svendsen, Gert Tinggaard

2005-01-01

We study how trust is generated in society. In a two-sector model, we analyze two communities. In the bonding community people do not trust people outside their regular networks. In the bridging community people choose to trust strangers when they meet them. The hypothesis is that when trust is only bonding, it cannot accumulate. Our theoretical contribution is to show that when trust is only bonding then the economy’s level of trust moves to an unstable equilibrium that may under certain con...
Promoting a Culture of Health Through Cross-Sector Collaborations.

Science.gov (United States)

Martsolf, Grant R; Sloan, Jennifer; Villarruel, Antonia; Mason, Diana; Sullivan, Cheryl

2018-04-01

In this study, we explore the experiences of innovative nurses who have developed cross-sector collaborations toward promoting a culture of health, with the aim of identifying lessons that can inform similar efforts of other health care professionals. We used a mixed-methods approach based on data from both an online survey and telephone interviews. A majority of the participants had significant collaborations with health care providers and non-health care providers. Strong partners included mental health providers, specialists, and primary care providers on the health side, and for non-health partners, the strongest collaborations were with community leaders, research institutions, and local businesses. Themes that emerged for successful collaborations included having to be embedded in both the community and in institutions of power, ensuring that a shared vision and language with all partners are established, and leading with strength and tenacity. A focus on building a culture of health will grow as payment policy moves away from fee-for-service toward models that focus on incentivizing population health. Effective efforts to promote a culture of health require cross-sector collaborations that draw on long-term, trusting relationships among leaders. Health care practitioners can be important leaders and "bridgers" in collaborations, but they must possess or develop the knowledge, attitudes, and skills of "bilingual" facilitators, partners, and "relationship builders."
When is selective self-presentation effective? An investigation of the moderation effects of "self-esteem" and "social trust".

Science.gov (United States)

Kim, Yoonkyung; Baek, Young Min

2014-11-01

This study investigates the relationship between selective self-presentation and online life satisfaction, and how this relationship is influenced by respondents' perceptions of "self" (operationalized by "self-esteem") and "others" (operationalized by "social trust"). Relying on survey data from 712 Korean online users, two important findings were detected in our study. First, the positive relationship between selective self-presentation and online life satisfaction becomes more prominent among people with low self-esteem compared to those with high self-esteem, and second, this positive relationship is enhanced among people with high levels of social trust compared to those with low trust levels. Theoretical and practical implications of our findings as well as potential limitations are discussed.

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