Towards an Understanding of Information Technology Strategy Development Based on Knowledge Management

Directory of Open Access Journals (Sweden)

Paulo Henrique de Souza Bermejo

2014-12-01

Full Text Available http://dx.doi.org/10.5007/2175-8077.2014v16n40p139 The formulation of IT strategies is increasingly seen as a collaborative process, where knowledge management (KM and learning become central to building a shared view of how information technology (IT can support and extend business strategies. This article presents three interrelated components that support the application of KM to IT strategy development (actors and types of knowledge, knowledge conversion modes, and technological tools and artifacts. Through a longitudinal, qualitative case study, we illustrate strategies for applying these components. Faced with the importance of knowledge and collaboration to IT strategies, the results provide recommendations so that organizations can apply concepts and practices of KM processes in formulating IT strategies.

Evolution in Clinical Knowledge Management Strategy at Intermountain Healthcare

Science.gov (United States)

Hulse, Nathan C.; Galland, Joel; Borsato, Emerson P.

2012-01-01

In this manuscript, we present an overview of the clinical knowledge management strategy at Intermountain Healthcare in support of our electronic medical record systems. Intermountain first initiated efforts in developing a centralized enterprise knowledge repository in 2001. Applications developed, areas of emphasis served, and key areas of focus are presented. We also detail historical and current areas of emphasis, in response to business needs. PMID:23304309

Clinical Decision Support Knowledge Management: Strategies for Success.

Science.gov (United States)

Khalifa, Mohamed; Alswailem, Osama

2015-01-01

Clinical Decision Support Systems have been shown to increase quality of care, patient safety, improve adherence to guidelines for prevention and treatment, and avoid medication errors. Such systems depend mainly on two types of content; the clinical information related to patients and the medical knowledge related to the specialty that informs the system rules and alerts. At King Faisal Specialist Hospital and Research Center, Saudi Arabia, the Health Information Technology Affairs worked on identifying best strategies and recommendations for successful CDSS knowledge management. A review of literature was conducted to identify main areas of challenges and factors of success. A qualitative survey was used over six months' duration to collect opinions, experiences and suggestions from both IT and healthcare professionals. Recommendations were categorized into ten main topics that should be addressed during the development and implementation of CDSS knowledge management tools in the hospital.

Knowledge Management.

Science.gov (United States)

1999

The first of the four papers in this symposium, "Knowledge Management and Knowledge Dissemination" (Wim J. Nijhof), presents two case studies exploring the strategies companies use in sharing and disseminating knowledge and expertise among employees. "A Theory of Knowledge Management" (Richard J. Torraco), develops a conceptual…

Management of knowledge in his viewpoint coordination: strategy, training and planning

Directory of Open Access Journals (Sweden)

Tatiana Rossi

2017-10-01

Full Text Available Introduction: It addresses the Knowledge Management in university libraries revealing a scenario involving people, technology and processes and requires the continued preparation of managers, librarians and administrative technician. Objective: To report on the application of the Framework GC@BU, "Knowledge Management Coordination Module" (Strategy element, Training and capacity and PDCA cycle in the University Library of the Federal University of Santa Catarina. Methodology: The participant observation technique was used, since the researchers analyzed the social reality that surrounds them, and sought to range BU/UFSC strategy to the KM guidelines. Results: It can be seen that challenges are still being established, but significant advances are being made, and the team of librarians begins to participate in training and qualification, aiming at a qualitative work, focused on the maintenance and creation of KM practices. Conclusion: It can be concluded that there was improvement in the communication and interaction of the team.

Knowledge Management: An Introduction.

Science.gov (United States)

Mac Morrow, Noreen

2001-01-01

Discusses issues related to knowledge management and organizational knowledge. Highlights include types of knowledge; the knowledge economy; intellectual capital; knowledge and learning organizations; knowledge management strategies and processes; organizational culture; the role of technology; measuring knowledge; and the role of the information…

Developing TOPSIS method using statistical normalization for selecting knowledge management strategies

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Amin Zadeh Sarraf

2013-09-01

Full Text Available Purpose: Numerous companies are expecting their knowledge management (KM to be performed effectively in order to leverage and transform the knowledge into competitive advantages. However, here raises a critical issue of how companies can better evaluate and select a favorable KM strategy prior to a successful KM implementation. Design/methodology/approach: An extension of TOPSIS, a multi-attribute decision making (MADM technique, to a group decision environment is investigated. TOPSIS is a practical and useful technique for ranking and selection of a number of externally determined alternatives through distance measures. The entropy method is often used for assessing weights in the TOPSIS method. Entropy in information theory is a criterion uses for measuring the amount of disorder represented by a discrete probability distribution. According to decrease resistance degree of employees opposite of implementing a new strategy, it seems necessary to spot all managers’ opinion. The normal distribution considered the most prominent probability distribution in statistics is used to normalize gathered data. Findings: The results of this study show that by considering 6 criteria for alternatives Evaluation, the most appropriate KM strategy to implement  in our company was ‘‘Personalization’’. Research limitations/implications: In this research, there are some assumptions that might affect the accuracy of the approach such as normal distribution of sample and community. These assumptions can be changed in future work. Originality/value: This paper proposes an effective solution based on combined entropy and TOPSIS approach to help companies that need to evaluate and select KM strategies. In represented solution, opinions of all managers is gathered and normalized by using standard normal distribution and central limit theorem. Keywords: Knowledge management; strategy; TOPSIS; Normal distribution; entropy

Knowledge management and Competitive Intelligenge: designing competitiveness and innovation strategies to small business

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Cassia Aparecida Corsatto

2013-11-01

Full Text Available The present paper´s intention was make a presentation about the concepts and definitions of knowledge management and competitive intelligence search in the current bibliography and draw a parallel about their real possibility of application in the small business context. By the way, the main intention was bring the discussion to the relevance of the knowledge management to make and applied competitiveness strategies in this enterprise, another intention was show others elements and tools to support the application of this strategies inside the organization. This elements are: person and process. This elements are: person and process and they have a essential importance to create an internal enterprise knowledge, to create and maintain the information organized to keep the organizations with more appropriate information witch will support the way to formulated strategies and make decisions. It also intend to show tolls and methodologies to help organizations improved the competitive intelligence`s strategies as a way to increase competitiveness and value creation for customers and market.

International conference on nuclear knowledge management: Strategies, information management and human resource development. Unedited papers

International Nuclear Information System (INIS)

2004-01-01

The nuclear industry is knowledge based, similar to other highly technical industries, and relies heavily on the accumulation of knowledge. Recent trends such as workforce ageing and declining student enrolment numbers, and the risk of losing accumulated knowledge and experience, have drawn attention to the need for better management of nuclear knowledge. In 2002 the IAEA General Conference adopted a resolution on nuclear knowledge, which was reiterated in 2003; the resolution emphasized the importance of nuclear knowledge and information management and urged both the IAEA and Member States to strengthen their activities and efforts in this regard. Consequently, the International Conference on Nuclear Knowledge Management: Strategies, Information Management and Human Resource Development, which was held on 7-10 September 2004 in Saclay, was organized by the IAEA and the Government of France through the Commissariat a l'energie atomique in cooperation with the European Commission, OECD Nuclear Energy Agency, European Atomic Forum, Japan Atomic Industrial Forum, World Council of Nuclear Workers, World Nuclear University and European Association of Information Services. The conference was attended by 250 experts, scientists and officials from 54 Member States and nine international organizations, giving the conference a very broad representation of the nuclear sector. The objective of the conference was to reach a clear and common understanding of the issues related to nuclear knowledge management for sustaining knowledge and expertise in nuclear science and technology and to define a strategic framework for developing IAEA cross-cutting knowledge management activities. The conference provided a forum for professionals and decision makers in the nuclear sector, comprising industry, government and academia, as well as professionals in the knowledge management and information technology sectors. The unedited papers are presented in this report

Managing customer knowledge

OpenAIRE

2013-01-01

M. Phil. (Information Management) Customer relationship management has been exposed as a strategic failure, unveiling only customer dissatisfaction. A new method for managing customers is consequently required. The effect of the knowledge economy has brought about a change in global orientation, in the focus on customer wants and needs to increase satisfaction. There was then a shift in focus from information to knowledge. In such an economy, the customer knowledge management strategy, as ...

KNOWLEDGE MANAGEMENT AS STRATEGY TO ACHIEVE COMPETITIVE ADVANTAGES IN OIL ORGANIZATIONS

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María Fernando Arellano Morales

2015-04-01

Full Text Available Man's interest in knowing and transform his reality, has led to a continuous and incessant development of science and the production of knowledge inherent in them. This cyclical and systemic process has become itself abundance of knowledge that is daily creating and disseminating, surpassing even the physical spaces where it can be stored and beyond assimilation, use and transfer. The complex and changing knowledge in the activities of oil organizations undoubtedly demands designing strategies that transform and create new experiences, knowledge and skills, in order to innovate traditional management processes, information technology and communication, the intellectual capital and organizational culture. This paper aims to highlight the importance of Knowledge Management (KM when the enthusiasm and ability to learn intangible capital of an organization is involved to generate knowledge to make intelligent decisions. As argue Argyris and Schön (1978 Nonaka (1991 Kogut and Zander (1992 "knowledge is one of the most critical variables to achieve sustainable success in any organization." In addition to highlighting the success of organizations and the economy of the country depend on its ability to produce, assimilate, to use and transmit knowledge, to transform it into a competitive advantage.

Teachers' Reported Knowledge and Implementation of Research-Based Classroom and Behavior Management Strategies

Science.gov (United States)

Moore, Tara C.; Wehby, Joseph H.; Oliver, Regina M.; Chow, Jason C.; Gordon, Jason R.; Mahany, Laura A.

2017-01-01

Teachers' reported knowledge about and implementation of research-based classroom and behavior management strategies were examined. A total of 160 elementary teachers from two districts in different regions of the same state completed the researcher-developed "Survey of Classroom and Behavior Management." On average, teachers reported to…

Basic Elements of Knowledge Management

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Marcin W. Staniewski

2007-10-01

Full Text Available The article is a review of basic knowledge management terminology. It presents such a description as: knowledge resources levels (data, information, knowledge, and wisdom, knowledge sources (internal, external, and knowledge typology (implicit, tacit or individual, social. Moreover the article characterizes knowledge management process, knowledge management system and main knowledge management strategies (codification, personalization. At the end of the article there is mentioned the knowledge creating process (the concept of knowledge creation spiral and the role of Intelligence Technology (IT and organizational culture as main elements supporting knowledge management implementation in organizations.

Knowledge Management and Transfer

Energy Technology Data Exchange (ETDEWEB)

Sennanye, D.M.; Thugwane, S.J.; Rasweswe, M.A. [South African Young Nuclear Professionals Society, South African Nuclear Energy Cooperation, National Nuclear Regulator, P O Box 7106, Centurion 0046 (South Africa)

2008-07-01

Knowledge management has become an important concept in the nuclear industry globally. This has been driven by the fact that new reactors are commissioned and some are decommissioned. Since most old experts are near retirement then there is a need to capture the nuclear knowledge and expertise and transfer it to the new generation. Knowledge transfer is one of the important building blocks of knowledge management. Processes and strategies need to be developed in order to transfer this knowledge. South African Young Nuclear Professionals Society (SAYNPS) has established a document to address strategies that can be used to close the knowledge gap between the young less experienced and experts in the field. This action will help the young generation to participate in knowledge management. The major challenges will be the willingness of the experts to share and making sure that all knowledge is captured, stored and kept up to date. The paper presents the SAYNPS point of view with regard to knowledge transfer. (authors)

Knowledge Management and Transfer

International Nuclear Information System (INIS)

Sennanye, D.M.; Thugwane, S.J.; Rasweswe, M.A.

2008-01-01

Knowledge management has become an important concept in the nuclear industry globally. This has been driven by the fact that new reactors are commissioned and some are decommissioned. Since most old experts are near retirement then there is a need to capture the nuclear knowledge and expertise and transfer it to the new generation. Knowledge transfer is one of the important building blocks of knowledge management. Processes and strategies need to be developed in order to transfer this knowledge. South African Young Nuclear Professionals Society (SAYNPS) has established a document to address strategies that can be used to close the knowledge gap between the young less experienced and experts in the field. This action will help the young generation to participate in knowledge management. The major challenges will be the willingness of the experts to share and making sure that all knowledge is captured, stored and kept up to date. The paper presents the SAYNPS point of view with regard to knowledge transfer. (authors)

KNOWLEDGE MANAGEMENT IN MALAYSIAN SMEs: AN EMPIRICAL EXAMINATION ON INFORMATION TECHNOLOGY (IT) SUPPORT AND STRATEGY AS PLAN

OpenAIRE

Tan Thai Soon; Fakhrul Anwar Zainol

2011-01-01

This research study demonstrates the important of the knowledge creation process. It helps to demonstrate that knowledge management enablers, including IT-support and Strategy as Plan can promote organizational creativity and thus organizational performance. Further, the findings on the new factor, Strategy as Plan, show that it is positively related to knowledge creation. Strategy as Plan can therefore be regarded as an integral part of knowledge creation. This reaffirms Glueck’s (1980, p.9)...

Integrating the Indigenous Knowledge of Borana Pastoralists into Rangeland Management Strategies in Southern Ethiopia

OpenAIRE

World Bank

2005-01-01

Pastoralists' indigenous knowledge (IK) about ecology and social organization led to rangeland-management strategies appropriate to deal with the erratic rainfall in African drylands. Herd mobility was traditionally practiced as the key strategy to make use of the scattered rangeland resources on a large scale.

Knowledge-oriented strategies in the metal industry (empirical studies

Directory of Open Access Journals (Sweden)

A. Krawczyk-Sołtys

2016-07-01

Full Text Available The aim of this article is an attempt to determine which knowledge-oriented strategies can give metal industry enterprises the best results in achieving and maintaining a competitive advantage. To determine which of these discussed in the literature and implemented in various organizations knowledge-oriented strategies may prove to be the most effective in the metal industry, empirical research has begun. A chosen strategy of knowledge management and supporting strategies are the basis of a choice of methods and means of intended implementation. The choice of a specific knowledge management strategy may also result in the need for changes in an organization, particularly in an information system, internal communication, work organization and human resource management.

Knowledge intensive organisations: on the frontiers of knowledge management: Guest editorial

NARCIS (Netherlands)

Millar-Schijf, Carla C.J.M.; Lockett, Martin; Mahon, John F.

2016-01-01

Purpose This paper aims to further research on leadership and knowledge management through formal knowledge strategies in knowledge-intensive organizations (KIOs), and analyse knowledge management challenges and approaches within KIOs, especially tacit knowledge. Design/methodology/approach This

Managing nuclear knowledge: Strategies and human resource development. Summary of an international conference

International Nuclear Information System (INIS)

2006-01-01

The nuclear industry is knowledge based, similar to other highly technical industries, and relies heavily on the accumulation of knowledge. Recent trends such as workforce ageing and declining student enrolment numbers, and the risk of losing accumulated knowledge and experience, have drawn attention to the need for better management of nuclear knowledge. In 2002 the IAEA General Conference adopted a resolution on nuclear knowledge, which was reiterated in 2003; the resolution emphasized the importance of nuclear knowledge and information management and urged both the IAEA and Member States to strengthen their activities and efforts in this regard. Consequently, the International Conference on Nuclear Knowledge Management: Strategies, Information Management and Human Resource Development, which was held on 7-10 September 2004 in Saclay, was organized by the IAEA and the Government of France through the Commissariat a l'energie atomique in cooperation with the European Commission, OECD Nuclear Energy Agency, European Atomic Forum, Japan Atomic Industrial Forum, World Council of Nuclear Workers, World Nuclear University and European Association of Information Services. The conference was attended by 250 experts, scientists and officials from 54 Member States and nine international organizations, giving the conference a very broad representation of the nuclear sector. The objective of the conference was to reach a clear and common understanding of the issues related to nuclear knowledge management for sustaining knowledge and expertise in nuclear science and technology and to define a strategic framework for developing IAEA cross-cutting knowledge management activities. The conference provided a forum for professionals and decision makers in the nuclear sector, comprising industry, government and academia, as well as professionals in the knowledge management and information technology sectors. Based on the results of the conference, the key insights, lessons learned

Strategies for Mentoring Pedagogical Knowledge

Science.gov (United States)

Hudson, Peter

2013-01-01

Fundamental for mentoring a preservice teacher is the mentor's articulation of pedagogical knowledge, which in this research draws upon specific practices, viz.: planning, timetabling lessons, preparation, teaching strategies, content knowledge, problem solving, questioning, classroom management, implementation, assessment and viewpoints for…

THE NEED OF USING KNOWLEDGE MANAGEMENT STRATEGY IN MODERN BUSINESS ORGANIZATIONS

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Laurenţia\tElena\tSCURTU

2015-12-01

Full Text Available The modern society, in order to reach its current stage of development, has been through stages whose patterns have been stocked as important archives, which they constituted and built up a chain of values that allow us to call/ name the modern society a society of knowledge. The knowledge has become, by far, the most important asset and resource to which we report ourselves to into the organized and non-organized fields of our nowadays society, and the nature, evolution, dynamics of these organized domains of business entities have become a subject of fundamental importance to maximize their competitive advantage. In that matter, the scientific, theoretical, practical knowledge or the one resulted from experience, is the key determiner to acquire modern corporate success, at least in the more global context of markets and business processes. This paperwork comes to complete the idea, according to which, the competitive advantage of modern business entities/ corporations can’t be reached unless the general management strategy would include: processes, principles, techniques to make/ to create this knowledge productive, meaning to include the knowledge management strategy into the general one of the specific corporation. Another important aspect we want to emphasize is the importance of reporting ourselves to knowledge as a key factor for the development of the academic environment/ domain, as well as for the one of business organizations. In the present, workers are using more and more their minds rather than their hands, and the idea of knowledge worker in the business area has its roots, as we believe, in the institutional education. The high level of absorbing individuals who own intangible active stocks/ knowledgeis bigger and bigger, and this thing wouldn’t be possible without looking towards the academic domain as the main determiner in developing the human factor, and also being the supplier that fuels the quality of employment

Knowledge Management: The Bedrock of Enterprise Strategy.

Science.gov (United States)

Stevens, George H.; Krasner, Scott M.

2001-01-01

Discussion of information technology and competitive advantages in organizations focuses on the scope of knowledge management, its goals, components, and outcomes. Highlights include the relationship between effective identification and use of existing knowledge; the creation and re-use of new knowledge; and the ability of an organization to…

Infrastructure Analysis of Sazeh Gostar Saipa Outsourcing Company to Select Knowledge Management Strategy: Qualitative Approach

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hossein Khanifar

2017-09-01

Full Text Available In today's turbulent business environment, organizations have to make changes in their structure such as outsourcing. This change that is a requirement to provide for the needs of that organization and for competitive advantage can be considered as a new trouble for that organization as well. Because of such changes, an organization may lose the workers' (employee knowledge that is the most important element of the competitive advantage. Thus, the organizations are required to use the most effective knowledge management strategy that is proposed according to the analysis of the key aspects of those organizations. This study examines Sazeh Gostar, the most important suppliers of spare parts for Saipa Automobile Company. At first, the two coding and personalization strategies were applied provided that they were reviewed in the literature. The influential factors were then classified according to McKenzie 7S model. Then, the data were obtained using snowball and targeted sampling from interviews with 9 experts, and through reviewing the company documents. Current status of the company was identified using Theme Analysis. Finally, comparing the influential factors on the company's knowledge management strategy, the appropriate coding strategy was selected.

Knowledge management in nuclear power plants

International Nuclear Information System (INIS)

Cal, C. de la; Barasoain, F.; Buedo, J. L.

2013-01-01

This article aims to show the importance of knowledge management from different perspectives. In this first part part of the article, the overall approach that performs CNAT of knowledge management is described. In the second part, a specific aspect of knowledge management in ANAV, tacit knowledge transfer is showed. finally, the third part discusses the strategies and actions that are followed in CNCO for knowledge management. All this aims to show an overview of knowledge management held in the Spanish Nuclear Power Plants. (Author)

Knowledge Management Strategy Adopted by PNRA: A Case Study

International Nuclear Information System (INIS)

Baig, Zaheer Ayub; Ansari, Fauzia; Awan, Ali

2014-01-01

PNRA’s objectives of the KM strategy: • Identification of critical knowledge domains; • Identification of explicit and tacit knowledge resources; • Conversion of tacit knowledge into explicit; • Preservation of the knowledge capital; • Efficient and simple access

Strategic Impact of Knowledge Management on Organisational Efficiency

DEFF Research Database (Denmark)

Larsen, Michael Holm; Pedersen, Mogens Kühn

1999-01-01

Knowledge management is rarely found in a strategy context. Although some companies already have introduced the role of a chief knowledge officer, knowledge management is not treated as a strategic endeavour. Furthermore, contributions from an academic point of view are scarce in the field...... of the strategic issues of knowledge management. This paper contributes with some insight in pointing out the strategic question that knowledge management might provide answers for: The efficiency issue of stategic positioning. Furthermore, the paper emphasises the distinction between symmetric and asymmetric...... incentives in business relations, and on this basis identifies the notion of Distributed Knowledge Management as a means for creating efficiency strategies with symmetric incentives in business relations. In this way a strategic agenda for knowledge management is identified....

Knowledge Management

Directory of Open Access Journals (Sweden)

Ravi Kiran

2013-04-01

Full Text Available The present study covers the knowledge management (KM in institutions of higher technical education (IHTEs from the perspective of thought leaders and junior academia to identify whether there is a difference of opinion regarding KM strategies, including knowledge technologies, knowledge acquisition, knowledge storage, knowledge dissemination, and KM-based framework for research and curriculum development (CD. Data have been collected through structured questionnaire from 141 respondents covering 30 higher educational institutions in India, including national- and state-level institutions—Designations of the targeted respondents in the IHTEs have been categorized into (a senior academia, that is, professors, heads, and associate professors occupying senior management positions, considered to be the institute overseers and thought leaders of KM and (b junior academia consisting of assistant professors and lecturers who are using and also contributing to the KM system. ANOVA has been used to see whether there is a significant difference of opinion among the two groups of knowledge users. The results of the study highlight a significant difference among the two groups regarding knowledge technologies, knowledge acquisition, knowledge storage, and knowledge dissemination. But, there is a consensus regarding KM-based framework for research and CD.

Identifikasi Informasi perguruan tinggi negeri dengan model knowledge management

Directory of Open Access Journals (Sweden)

Abu Anwar

2014-08-01

Full Text Available In theory and practice, knowledge management (knowledge management is part of the strategy implementation process. Knowledge management is a systematic action to identify, document, and distribute all Solving. The involvement of administrative management knowledge, both top level, middle, or bottom becomes a very important thing. Well in detecting the problem, generating solutions, evaluating the decision to apply the knowledge that has been tested as a product and service in the implementation of strategy. This activity can be used to make the issues become clearer and under proper supervision. Despite the heavy dotted knowledge management to “technology“, in this case the role of “man“ needs to be taken into account in order to complete the process of knowledge management integrating various angles between technology, human strategies through four areas to view. However, the hypothesis of cause and effect of the method can be used as a basis for understanding knowledge management and implementation.

Knowledge management in production enterprises

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Agnieszka Bitkowska

2017-06-01

Full Text Available The fact that companies are constantly subjected to changes creates challenges connected with constant learning and acquiring knowledge. Companies are forced to act in accordance with the generative strategy. Besides realizing the traditional tasks of production or service, companies need to acquire and process knowledge and apply it in practice. The consequence of these changes is the transformation of contemporary enterprises into knowledge-based organizations, with managers increasingly recognizing the role and importance of the concept of knowledge management in creating enterprises competitiveness. The main aim of the article is identification of knowledge management in production enterprises.

Using Cyber-Insurance as a Risk Management Strategy: Knowledge Gaps and Recommendations for Further Research

OpenAIRE

Tøndel, Inger Anne; Meland, Per Håkon; Omerovic, Aida; Gjære, Erlend Andreas; Solhaug, Bjørnar

2015-01-01

- Risk transfer can be an economically favorable way of handling security and privacy issues, but choosing this option indiscriminately and without proper knowledge is a risk in itself. This report provides an overview of knowledge gaps related to cyber-insurance as a risk management strategy. These are grouped into three high-level topics; cyber-insurance products, understanding and measuring risk and estimation of consequences. The topics are further divided into 11 knowledge areas with ...

Knowledge management, business intelligence, and content management the IT practitioner's guide

CERN Document Server

Keyes, Jessica

2006-01-01

The New Intelligence: The Birth of the KnowledgeManagement Industry Buried in Information From Batch to Decision Support A Short Course in Knowledge Representation Data, Information, Knowledge, and Wisdom - and Why WeNeed to Do This Embedding Knowledge Management in the OrganizationWhere Do We Go Next?Knowledge Management Transfer Strategies KM Frameworks Knowledge Transfer TechniquesWhere Do We Go Next?Knowledge-Engineering Techniques Two Levels of Knowledge ElicitationA Knowledge-Engineering MethodologyWhere Do We Go Next? Innovation ManagementSources of InnovationGenerating Innovation Compu

Engineering youth service system infrastructure: Hawaii's continued efforts at large-scale implementation through knowledge management strategies.

Science.gov (United States)

Nakamura, Brad J; Mueller, Charles W; Higa-McMillan, Charmaine; Okamura, Kelsie H; Chang, Jaime P; Slavin, Lesley; Shimabukuro, Scott

2014-01-01

Hawaii's Child and Adolescent Mental Health Division provides a unique illustration of a youth public mental health system with a long and successful history of large-scale quality improvement initiatives. Many advances are linked to flexibly organizing and applying knowledge gained from the scientific literature and move beyond installing a limited number of brand-named treatment approaches that might be directly relevant only to a small handful of system youth. This article takes a knowledge-to-action perspective and outlines five knowledge management strategies currently under way in Hawaii. Each strategy represents one component of a larger coordinated effort at engineering a service system focused on delivering both brand-named treatment approaches and complimentary strategies informed by the evidence base. The five knowledge management examples are (a) a set of modular-based professional training activities for currently practicing therapists, (b) an outreach initiative for supporting youth evidence-based practices training at Hawaii's mental health-related professional programs, (c) an effort to increase consumer knowledge of and demand for youth evidence-based practices, (d) a practice and progress agency performance feedback system, and (e) a sampling of system-level research studies focused on understanding treatment as usual. We end by outlining a small set of lessons learned and a longer term vision for embedding these efforts into the system's infrastructure.

Knowledge management: implications for human service organizations.

Science.gov (United States)

Austin, Michael J; Claassen, Jennette; Vu, Catherine M; Mizrahi, Paola

2008-01-01

Knowledge management has recently taken a more prominent role in the management of organizations as worker knowledge and intellectual capital are recognized as critical to organizational success. This analysis explores the literature of knowledge management including the individual level of tacit and explicit knowledge, the networks and social interactions utilized by workers to create and share new knowledge, and the multiple organizational and managerial factors associated with effective knowledge management systems. Based on the role of organizational culture, structure, leadership, and reward systems, six strategies are identified to assist human service organizations with implementing new knowledge management systems.

Human Resource Management in the Enhancement Processes of Knowledge Management

Directory of Open Access Journals (Sweden)

Didi Sundiman

2017-11-01

Full Text Available This research explored Human Resource Management (HRM in enhancement processes of knowledge management. This research explored how HRM practice enhanced the operational of knowledge management. Data were collected by a survey by interviewing 12 informants from Small and Medium Enterprise (SME. The results show that HRM practice gives initiative in the enhancement process of the knowledge management strategy applied to the company. It can be concluded that each sub-component of HRM affects the components of knowledge management, and HRM is highly influential and has a positive effect on quality management processes and vice versa in the work environment.

KNOWLEDGE WORKERS’ MANAGEMENT

Directory of Open Access Journals (Sweden)

Ramona TODERICIU

2014-06-01

Full Text Available The empirical research of this paper deals with knowledge workers in Romanian organizations from different fields of activity, with the purpose of distinguishing them from other types of employees and clarifying their profile and individual characteristics. Also, the paper presents the most important challenges concerning the knowledge workers’ management: identifying, developing and evaluating knowledge workers, motivating and rewarding them, as well as describing specific structure of the organizations that rely mostly on knowledgeable workforce. The findings of the research represent an important factor in developing future efficient human resources strategies and practices regarding workers that fuel the knowledge economy.

An Analysis of Synergies of IT-Applications and Knowledge Management Strategies with Regard to Organizational Change

National Research Council Canada - National Science Library

Richter, Joachim

2003-01-01

... has been arising as well. In an era of forth-coming new advanced information technologies on a nearly day-to-day basis and the increasing awareness and willingness to incorporate knowledge management strategies...

Knowledge management systems in practice

DEFF Research Database (Denmark)

Tørning, Kristian

which has the strategy of working with knowledge in the form of "best practices" meant to boost performance. The thesis explores the situation that workers are in, since they are meant to share and develop "best practices" knowledge in a portal based Knowledge Management System (KMS). The study...... indentifies a set of problems that prevents knowledge sharing from taking place to the degree to which management was specifically aiming. It was explored whether these problems could, to some degree, be mitigated by employing persuasive design, which is a new stance towards design where the aim...... is to directly seek to change the user's behavior, i.e., persuading more knowledge sharing. The main contribution is an indication of an anomaly with regards to the strategic approach towards knowledge management, where knowledge sharing is seen as an effort by which companies can gain a competitive advantage...

Nurse managers' work life quality and their participation in knowledge management: a correlational study.

Science.gov (United States)

Hashemi Dehaghi, Zahra; Sheikhtaheri, Abbas; Dehnavi, Fariba

2015-01-01

The association between quality of work life and participation in knowledge management is unknown. This study aimed to discover the association between quality of work life of nurse managers and their participation in implementing knowledge management. This was a correlational study. All nurse managers (71 people) from 11 hospitals affiliated with the Social Security Organization in Tehran, Iran, were included. They were asked to rate their participation in knowledge management and their quality of work life. Data was gathered by a researcher-made questionnaire (May-June 2012). The questionnaire was validated by content and construct validity approaches. Cronbach's alpha was used to evaluate reliability. Finally, 50 questionnaires were analyzed. The answers were scored and analyzed using mean of scores, T-test, ANOVA (or nonparametric test, if appropriate), Pearson's correlation coefficient and linear regression. Nurse managers' performance to implement knowledge management strategies was moderate. A significant correlation was found between quality of work life of nurse managers and their participation in implementing knowledge management strategies (r = 0.82; P The strongest correlations were found between implementation of knowledge management and participation of nurse managers in decision making (r = 0.82; P knowledge management.

Elements and strategies of Knowledge Management at Cernavoda NPP

International Nuclear Information System (INIS)

Valache, C.

2010-01-01

The paper highlights that there are Knowledge Management (KM) elements already implemented at Cernavoda NPP, ensuring the safe operation of the plant. The KM process is not formalized yet, but the following elements are part of existing KM practices for Cernavoda NPP organization: Plant policies and procedures are in place; Document control is in place using Document Management system; Configuration management is a complex and well structured process; Training and qualification is based on SAT; Learning from operating experience internal and external is a day by day practice, (procedures, PJB, PROEM, Simulator, RCA, Training, etc.); Work control system is implemented via Ventrix Work Management System; Corrective action tracking is implemented; Workforce planning and human resources management is a continuous process; Communications are implemented by the plant personnel; Company intranet and other web-based solutions (CBT) are put in place; Human performance improvement programme is on going. Also, it is reinforced the need to develop and implement a structured knowledge transfer and retention process for the Cernavoda NPP in order to preserve unique knowledge and skills that could be lost through attrition or planned staffing changes. (author)

IMPORTANCE OF KNOWLEDGE MANAGEMENT FOR COMPANIES

OpenAIRE

Vivian Toledo Santos Gambarato; Pâmela Gimenez Mateus; Renato Luiz Gambarato

2015-01-01

This work addressed the importance of knowledge management as a strategy for the survival of companies in the market. It have been shown the talent retention concepts, people management, intellectual capital and technologies related to knowledge management, in the view of several authors, in order to prove the importance of these issues can provide organizations. A survey of companies was performed, which showed part of your reality with respect to talent retention practice and...

The Effects of Enhancing Prospective EFL Teachers' Knowledge Management Strategies in Virtual Learning Environments on Their Ideational Flexibility and Engagement

Directory of Open Access Journals (Sweden)

Ammar Abdullah Mahmoud Ismail

2017-01-01

Full Text Available The last few years have witnessed an increased interest in moving away from traditional language instruction settings towards more hybrid and virtual learning environments. Face-to-face interaction, guided practice, and uniformity of knowledge sources and skills are all replaced by settings where multiplicity of views from different learning communities, interconnectedness, self-directedness, and self-management of knowledge and learning are increasingly emphasized. This shift from walled-classroom instruction with its limited scope and resources to hybrid and virtual learning environments with their limitless provisions requires that learners be equipped with requisite skills and strategies to manage knowledge and handle language learning in ways commensurate with the nature and limitless possibilities of these new environments. The current study aimed at enhancing knowledge management strategies of EFL teachers in virtual learning environments and examine the impact on their ideational flexibility and engagement in language learning settings. A knowledge management model was proposed and field-test on a cohort of prospective EFL teachers in the Emirati context. Participants were prospective EFL teachers enrolled in the Methods of Teaching Courses and doing their practicum in the Emirati EFL context. Participants' ideational flexibility was tapped via a bi-methodical approach including a contextualized task and a decontextualized one. Their engagement in virtual language learning settings was tapped via an engagement scale. Results of the study indicated that enhancing prospective EFL teachers' knowledge management strategies in virtual learning environments had a significant impact on their ideational flexibility and engagement in foreign language learning settings. Details of the instructional intervention, instruments for tapping students’ ideational flexibility and engagement, and results of the study are discussed. Implications for

A senior manager with a knowledge management portfolio: the Santa Clara County experience.

Science.gov (United States)

Lindberg, Arley

2012-01-01

The agency director sought to create a systematically coordinated department that utilizes knowledge management strategies to promote evidence-informed practice. In his view, the organization was not providing needed information or organizational supports for practitioners to use knowledge effectively. To address this issue, he created a Director of Development and Operational Planning (DDOP) position with the responsibility to build structures and facilitate processes that support knowledge management. The DDOP oversees research and planning, government relations, legislative development and support, Board of Supervisors communications, staff development and training, community contracts, public information and in-house communication. The DDOP is reorganizing units under her supervision to create a knowledge management matrix that will implement new knowledge sharing strategies related to evaluation, contracts, legislation, organizational development, policy and planning, and staff development. The case study describes challenges and strategies related to: government regulations, size and complexity of the agency, staff resistance, and the developmental nature of the process. Copyright © Taylor & Francis Group, LLC

Knowledge Management and Innovation Policies

Directory of Open Access Journals (Sweden)

Jhonny Antonio Pabón Cadavid

2016-12-01

Full Text Available Implementation of knowledge management strategies and administration of intellectual capital defines the effectiveness of national innovation policies. This article analyses the intersection between national policies and organizational strategies to transfer value to the economy and society. It studies the recent scholarship related to this intersection. The article introduces and defines the main concepts that are relevant for the understanding of the topic. The article stresses that democratization of education and knowledge production should be part of the analysis of innovation models. The importance of intellectual capital valuation is highlighted with special emphasis on national and organizational policies regarding human capital, knowledge assets and education.

Perceptions of knowledge management: A local government perspective

Directory of Open Access Journals (Sweden)

Bethuel Sibongiseni Ngcamu

2012-12-01

Full Text Available Public sector institutions are grappling to maintain knowledge management cycle which integrates knowledge into different phases as it also incorporates socialization, externalization, combination and internalization model. Whereas, knowledge management could be used as a strategic tool to advance organizational effectiveness and efficiency whilst accelerating service delivery and achieving operational goals. This article seeks to address the bottlenecks as far as knowledge management is concerned by using biographical profiles with the view of promoting the creation and management of knowledge within eThekwini Municipality. The study reflects that the biographical profiles of employees (age, education, race, job level influences their perceptions of the current knowledge management processes and strategies and their implementation and impact on effectiveness.

E-Catalogue “Knowledge Management Practices in Nuclear Organizations”

International Nuclear Information System (INIS)

Sheveleva, S.; Pasztory, Z.

2014-01-01

The objectives of NKM E-Catalogue: Many nuclear organizations from IAEA Member States have considerable experiences and excellent achievements in the development of Knowledge Management Systems. Depending on organization’s strategy and type of business, they choose various methods and tools of knowledge management for realizing their aims. This catalogue will be available to all Member States interested in learning about collected knowledge management practices in order to enhance their own knowledge management programmes

Human capital strategy: talent management.

Science.gov (United States)

Nagra, Michael

2011-01-01

Large organizations, including the US Army Medical Department and the Army Nurse Corps, are people-based organizations. Consequently, effective and efficient management of the human capital within these organizations is a strategic goal for the leadership. Over time, the Department of Defense has used many different systems and strategies to manage people throughout their service life-cycle. The current system in use is called Human Capital Management. In the near future, the Army's human capital will be managed based on skills, knowledge, and behaviors through various measurement tools. This article elaborates the human capital management strategy within the Army Nurse Corps, which identifies, develops, and implements key talent management strategies under the umbrella of the Corps' human capital goals. The talent management strategy solutions are aligned under the Nurse Corps business strategy captured by the 2008 Army Nurse Corps Campaign Plan, and are implemented within the context of the culture and core values of the organization.

BUSINESS PROCESS MODELLING: A FOUNDATION FOR KNOWLEDGE MANAGEMENT

Directory of Open Access Journals (Sweden)

Vesna Bosilj-Vukšić

2006-12-01

Full Text Available Knowledge management (KM is increasingly recognised as a strategic practice of knowledge-intensive companies, becoming an integral part of an organisation's strategy to improve business performance. This paper provides an overview of business process modelling applications and analyses the relationship between business process modelling and knowledge management projects. It presents the case study of Croatian leading banks and the insurance company, discussing its practical experience in conducting business process modelling projects and investigating the opportunity for integrating business process repository and organisational knowledge as the foundation for knowledge management system development.

COMMUNICATION - CENTRAL VECTOR IN KNOWLEDGE MANAGEMENT

Directory of Open Access Journals (Sweden)

Adriana, GRIGORESCU

2014-11-01

Full Text Available As a key concept in modern management, the knowledge management among the knowledge administration, development and transfer between the members of an organization, it also involves the knowledge stimulation to obtain the competitive advantage and the innovations. The association between communication and knowledge is normal; the knowledge without communication is sterile, even useless. The communication's role in the knowledge management is both normal and valuable, because the knowledge, which is a good value, must be transferred so it can be exploited to maximum, and the knowledge transfer is possible only through communication. The managerial decisions, strategies, plans, explanations must be communicated to the organization's members so they know how, where and why it must be acted to assure its success. In turn, the organization's members hold a personal luggage of knowledge that can be developed and putted in the interests of the organization so it can become a collective source that generates new values. The present article presents the results of a research that had as purpose to identify in which way the communication is used to implement the knowledge management.

Knowledge Management in Economic Downturn: Indian Scenario

Directory of Open Access Journals (Sweden)

D. Mehta

2011-10-01

Full Text Available Knowledge management is becoming an indispensable aspect of most of the modern business organizations. It is considered as a corporate cost savings process to augment performance capabilities with broader availability and utilization of major corporate knowledge assets. Knowledge management is the basis of all planning, all development and all progress ofan organization. It is one of the significant ingredients, which makes the accessibility of acceptance with understanding of learning. With recession encompassing the globe, theorganizations are passionately engaged in cost cutting practices to maintain profitability and competitiveness. When enterprises realize that developing and sharing knowledge is pivotal tosustain a cutting edge, the management can decide to place knowledge management high on their agenda- especially during economic turmoil. The Indian organizations have exceedingly done well during the economic turmoil. The present paper is an attempt to study knowledge management during recession in Indian scenario. Major challenges faced by the organizations are highlighted along with strategies to overcome such challenges are presented by the authors.Keywords: knowledge, knowledge management, recession, innovation, Indian scenario.

Research on Knowledge-Oriented Supply ChainRisk Management System Model

OpenAIRE

Yingchun Guo

2011-01-01

Based on analyzing the characteristics of supply chain risk management under the influences of knowledge, in this paper integrates basic theories and methods of knowledge management into the process of risk management, builds a knowledge-oriented supply chain risk management system model, and proposes relevant strategies, presenting references for practical application of knowledge-oriented supply chain risk management. By means of acquiring, storing, sharing, and transferring supply chain ri...

Knowledge Management Enablers and Process in Hospital Organizations.

Science.gov (United States)

Lee, Hyun-Sook

2017-02-01

This research aimed to investigate the effects of knowledge management enablers, such as organizational structure, leadership, learning, information technology systems, trust, and collaboration, on the knowledge management process of creation, storage, sharing, and application. Using data from self-administered questionnaires in four Korean tertiary hospitals, this survey investigated the main organizational factors affecting the knowledge management process in these organizations. A total of 779 questionnaires were analyzed using SPSS 18.0 and AMOS 18.0. The results showed that organizational factors affect the knowledge management process differently in each hospital organization. From a managerial perspective, the implications of these factors for developing organizational strategies that encourage and foster the knowledge management process are discussed.

CSNI activities in knowledge management and knowledge transfer - An international dimension

International Nuclear Information System (INIS)

Reig, J.; Hrehor, M.

2004-01-01

The Committee on the Safety of Nuclear Installations (CSNI) of the OECD Nuclear Energy Agency (NEA) was set up in 1973 to develop and to co-ordinate the activities of the NEA concerning the technical aspects of the design, construction and operation of nuclear installations insofar as they affect the safety of such installations. Although there is currently no formal 'CSNI knowledge management strategy', i.e. defined CSNI approach and the appropriate resources for activities related to knowledge management as such, the CSNI has been actively involved during its 30 years of existence in a number of areas closely linked with knowledge management. The paper gives a number of specific examples of various CSNI activities which, all together, represent from an international perspective a significant contribution to knowledge management efforts at the national level of the OECD/NEA member countries. (author)

Integrating technologies for effective knowledge management

Energy Technology Data Exchange (ETDEWEB)

Beaugrand, F.S.; Curtis, T.A. [Public Petroleum Data Model, PPDM Association, Calgary, AB (Canada)

2002-06-01

In order to succeed in today's business environment, effective knowledge management strategies are needed along with effective tools to solve real business problems. Relational databases provide accessible and practical tools that can be used to manage corporate knowledge assets. However, technology is growing so rapidly that it is difficult and too expensive for individual corporations to pursue each line of development independently. Collaborative efforts are needed to improve access to shared knowledge. The PPDM Association is an international not for profit standards body that is working collaboratively with the petroleum exploration and production industry to develop standards for managing data and knowledge, spatially enabling data, standardizing data content and data exchange. The PPDM Association provides a vendor-neutral environment for development, technical support and a methodology for designing, developing and publishing technical deliverables.

Managing knowledge management

DEFF Research Database (Denmark)

Lystbæk, Christian Tang

2016-01-01

today is that knowledge about health and health care is generated from a multitude of sources and circulated rapidly across professional and Karin Knorr Cetina (2006, 2007) stresses that to understand knowledge management practices we need to magnify the space of knowledge in action and consider......This work-in-progress focuses on the management of knowledge management and its socio-material implications. More specifically, it focuses on the management of epistemic objects and objectives in professional health care organisations. One of the main characteristics of professional health care...... the presentation and circulation of epistemic objects in extended contexts. In other words, we need to consider that the routes from research to practice – and the relation between knowledge and management – is not straightforward. First epistemic objects and objectives may lead to contrasting results...

UAE’s Experience with Nuclear Knowledge Management

International Nuclear Information System (INIS)

Alkaabi, H.

2016-01-01

Full text: United Arab Emirates (UAE) has embarked upon a nuclear energy programme as part of the nation’s strategy to meet its growing energy demands. At that time, UAE had experience in using radiation-related technologies for medical and industrial purposes, but relatively few citizens were trained in the technologies and management skills needed for an advanced nuclear power sector. Much effort went into developing relevant strategies and procedures to ensure the success and long-term sustainability of the national program. UAE has committed to an extensive human capacity development and nuclear knowledge management programmes to provide Emiratis with the required nuclear training. Main national nuclear stakeholders in collaboration with domestic and international academic institutions are implementing the national strategy for human resources development. UAE contracted with the Korean suppliers to construct the Barakah nuclear power plant with four advanced nuclear reactors currently under advanced stage of construction, rapidly bringing extensive foreign experience into the country. Today, national nuclear stakeholders have vigorous knowledge management projects designed to maintain and develop capabilities, and to pass on the international experience to a new generation of skilled Emiratis. This paper describes the progress of the UAE’s “integrated approach” and outlines future development in the area of nuclear knowledge management. (author

Strategic knowledge management: a methodology for structuring and analysing knowledge resources

International Nuclear Information System (INIS)

Ricciardi, Rita Izabel

2009-01-01

This work presents a methodology to organize, to classify and to assess the knowledge resources of an organization. This methodology presents an innovative integration of the following elements: (a) a systemic vision of the organization; (b) a representation maps of organization strategy; (c) the identification of relevant knowledge through process analysis; (d) the reconfiguration and representation of the identified knowledge in maps; (e) a combination of critical analysis (importance and vulnerability) and of strategic analysis to assess knowledge. Such methodology was applied to the Radiopharmaceutical Center of Nuclear and Energetic Research Institute resulting in a very rich vision and understanding of the knowledge domains that are crucial to the CR. This kind of analysis has allowed a sharp perception of the knowledge problems of the Center and has also made visible the needed connections between Strategic Management and Knowledge Management. (author)

Presenting a Framework for Conceptualizing Knowledge Management Office

Directory of Open Access Journals (Sweden)

Narges Farzaneh

2018-03-01

Full Text Available Designing an effective structure for knowledge management is one of the critical factors for its success in the organization. Structuring to KM and identifying the experts of this field in the structure of the organization is necessary to achieve the sustained and continuous benefits of knowledge management. This paper deals with the conceptualizing of knowledge management office as the organizational structure for effective management of knowledge. For this purpose, Meta-synthesize methodology was adopted. From 198 sources founded, 12 articles were consistent with accepted standards. As a result of combining the findings, concept of knowledge management office was figured with 54 codes, 12 concepts in the four themes including purpose (Strategic and Functional, structure (Centralized and Decentralized and Mixed, function (Strategies, Processes and Mechanisms and role (KM Committee, CKO, knowledge manager, Knowledge Representative. Organizations can use the results of this study to establish an appropriate structure of knowledge management. According to research, any article was not found by the researchers that have has this integrity and methodology. So, this paper has innovation.

Green knowledge management to support environmental sustainability; Green knowledge management zur Unterstuetzung oekologischer Nachhaltigkeit

Energy Technology Data Exchange (ETDEWEB)

Dornhoefer, Mareike-Jessica

2017-01-24

Sustainability, environmental management and green initiatives are topics which gradually developed into trends since the late 1980s, not only in research institutions, but also in public and private organizations. While the usage of energy and other resources are increasing, these organizations search for new possibilities to reduce the economic, ecologic and social burdens and consequences of office and production environments for employees and nature. While certified environmental management systems were established already in the 1990s, green approaches and technologies are only about 10 years old and steadily developing. Decisions about a fitting strategy and the support of suitable measures inside an organization always require knowledge provided for the decision makers. Furthermore it is of importance to record the environmental consequences of the operational business and to not only record data and information, but to create a context and deduce the knowledge for future activities. Based on this situation, the work addresses the main research question of how �classical'' knowledge management might be further developed or transformed into Green Knowledge Management and how it addresses the goals of sustainability, especially ecological sustainability, environmental management and green approaches alike? The definition of Green Knowledge Management consists of five factors, which are discussed systematically, explored conceptually and documented with the help of practical examples. Different knowledge management models and their respective building blocks are analyzed to deduce how knowledge processes might interact with environmental ones as well as green aspects. Also different types of knowledge management systems are analysed for their application possibilities. A planning and decision making tool in form of a three dimensional cube, the ''Green Knowledge Management Cube'' is introduced on a conceptual level and documented

Nuclear Knowledge Management: the IAEA Approach

International Nuclear Information System (INIS)

Sbaffoni, M.; De Grosbois, J.

2015-01-01

Knowledge in an organization is residing in people, processes and technology. Adequate awareness of their knowledge assets and of the risk of losing them is vital for safe and secure operations of nuclear installations. Senior managers understand this important linkage, and in the last years there is an increasing tendency in nuclear organizations to implement knowledge management strategies to ensure that the adequate and necessary knowledge is available at the right time, in the right place. Specific and advanced levels of knowledge are clearly required to achieve and maintain technical expertise, and experience must be developed and be available throughout the nuclear technology lifecycle. If a nuclear organization does not possess or have access to the required technical knowledge, a full understanding of the potential consequences of decisions and actions may not be possible, and safety, security and safeguards might be compromised. Effective decision making during design, licencing, procurement, construction, commissioning, operation, maintenance, refurbishment, and decommissioning of nuclear facilities needs to be risk-informed and knowledge-driven. Nuclear technology is complex and brings with it inherent and unique risks that must be managed to acceptably low levels. Nuclear managers have a responsibility not only to establish adequate technical knowledge and experience in their nuclear organizations but also to maintain it. The consequences of failing to manage the organizations key knowledge assets can result in serious degradations or accidents. The IAEA Nuclear Knowledge Management (NKM) sub-programme was established more than 10 years ago to support Nuclear Organizations, at Member States request, in the implementation and dissemination of the NKM methodology, through the development of guidance and tools, and by providing knowledge management services and assistance. The paper will briefly present IAEA understanding of and approach to knowledge

Exploring the Importance of Knowledge Management for CRM Success

OpenAIRE

Aurora Garrido-Moreno; Antonio Padilla-Meléndez; Ana Rosa Del Águila-Obra

2010-01-01

After reporting a literature review on Customer Relationship Management (CRM) and knowledge management, some important issued arise, in particular related to the lack of success of CRM strategies implementation. The paper contributes to this proposing an integrated model of CRM success taking into account complementary factors such as organizational factors, technology, knowledge management and customer orientation.

Health Care Leadership: Managing Knowledge Bases as Stakeholders.

Science.gov (United States)

Rotarius, Timothy

Communities are composed of many organizations. These organizations naturally form clusters based on common patterns of knowledge, skills, and abilities of the individual organizations. Each of these spontaneous clusters represents a distinct knowledge base. The health care knowledge base is shown to be the natural leader of any community. Using the Central Florida region's 5 knowledge bases as an example, each knowledge base is categorized as a distinct type of stakeholder, and then a specific stakeholder management strategy is discussed to facilitate managing both the cooperative potential and the threatening potential of each "knowledge base" stakeholder.

A thought on enterprise knowledge management from the document management's point of view

International Nuclear Information System (INIS)

Wu Kaiping; Liu Shanyong

2010-01-01

As an important innovation of modern management concept, Knowledge Management has been applied in fields as enterprise management and government administration, and has become an important development direction of document management. However, KM currently is still in an embarrassing position in China. As a modern management concept, KM has to exert its function sufficiently by using modern technology. To implement enterprise KM strategy successfully, we need to evaluate enterprise's strategic objectives, organization, system, technology, personnel, capital, work flow, knowledge flow, culture and so on exactly and roundly, to persist in the humanity-based principle, to find out the factors that block the implantation of enterprise KM, to define the objectives of enterprise KM, and accordingly, to formulate corresponding implementation plan and strategy, and to chose appropriate KM tools, etc. From the document management's point of view, KM concept could and should be integrated with digital library and digital archives to construct digital library/digital archives of knowledge management type; to find out the breakthrough of KM and to do the basic jobs of KM well, that includes integrating all kinds of literature resources efficiently, improving the document management level, and constructing different kinds of enterprise knowledge repositories according to user's requirement. (authors)

Packaging and Unpackaging Knowledge in Mass Higher Education--A Knowledge Management Perspective

Science.gov (United States)

Guzman, Gustavo; Trivelato, Luiz F.

2011-01-01

The progressive deployment of market-oriented regulatory frameworks in mass Higher Education Institutions (MHEI hereafter) triggered, in a wide variety of forms and degrees, the application of Knowledge Management principles in MHEI. This means the application of the knowledge "codification strategy", where the focus is on the economies of the…

Knowledge management for efficient quantitative analyses during regulatory reviews.

Science.gov (United States)

Krudys, Kevin; Li, Fang; Florian, Jeffry; Tornoe, Christoffer; Chen, Ying; Bhattaram, Atul; Jadhav, Pravin; Neal, Lauren; Wang, Yaning; Gobburu, Joga; Lee, Peter I D

2011-11-01

Knowledge management comprises the strategies and methods employed to generate and leverage knowledge within an organization. This report outlines the activities within the Division of Pharmacometrics at the US FDA to effectively manage knowledge with the ultimate goal of improving drug development and advancing public health. The infrastructure required for pharmacometric knowledge management includes provisions for data standards, queryable databases, libraries of modeling tools, archiving of analysis results and reporting templates for effective communication. Two examples of knowledge management systems developed within the Division of Pharmacometrics are used to illustrate these principles. The benefits of sound knowledge management include increased productivity, allowing reviewers to focus on research questions spanning new drug applications, such as improved trial design and biomarker development. The future of knowledge management depends on the collaboration between the FDA and industry to implement data and model standards to enhance sharing and dissemination of knowledge.

KNOWLEDGE MANAGEMENT AND LEADERSHIP - THEIR IMPACT ON CREATING SUSTAINABLE COMPETITIVE ADVANTAGE

Directory of Open Access Journals (Sweden)

Ljiljana Stošić Mihajlović

2014-10-01

Full Text Available Modern economy, less oriented to natural resources, and more on the intellectual aspects of asset, based on the fact that the competitive advantage of any company is the knowledge that she possesses. Terms of economic theory terms, it is necessary to build a strategy that will produce super profits, ie. strategy that will enable the efficient exploitation of knowledge companies to win competitive advantage. It is assumed that knowledge in its explicit or implicit manifestations can be managed. The question is how to develop a knowledge management strategy that would exploit this valuable resource and protect its value. Possibility of knowledge management is becoming increasingly important in today's so-called. knowledge economy (knowledge economy. The creation and dissemination of knowledge within modern organizations is becoming increasingly crucial factor in achieving and maintaining its competitive advantage. In fact, the only sustainable competitive advantage of modern organizations derives from what the company knows, how efficiently used what you know and how quickly acquire and use new knowledge. Modern organizations in the era of knowledge is one who learns, remembers and acts on the basis of the information and knowledge available in the best possible way.

SOME CONCEPTUAL PROPERTIES FOR KNOWLEDGE MANAGEMENT SYSTEMS DESIGN

Directory of Open Access Journals (Sweden)

Vasile MAZILESCU

2005-01-01

Full Text Available Knowledge Management Systems (KMS are important tools by which organizations can better useinformation and, more importantly, manage knowledge. Unlike other strategies, knowledge management (KM isdifficult to define because it encompasses a range of concepts, management tasks, technologies, and organizationalpractices, all of which come under the umbrella of the information management. Semantic approaches alloweasier and more efficient training, maintenance, and support knowledge. Current ICT markets are dominated byrelational databases and document-centric information technologies, procedural algorithmic programmingparadigms, and stack architecture. A key driver of global economic growth in the coming decade is the build-out ofbroadband telecommunications and the deployment of intelligent services bundling. This paper introduces themain characteristics of an Intelligent Knowledge Management System as a multi-agent system used in a LearningControl Problem (IKMSLCP. We describe an intelligent KM framework, allowing the observer (a human agentto learn from experience.

Managing knowledge management

DEFF Research Database (Denmark)

Lystbæk, Christian Tang

) and colleagues, who stresses that to understand knowledge management practices we need to magnify the space of knowledge in action and consider the presentation and circulation of epistemic objects in extended contexts. In other words, we need to consider that the routes from research to practice......The work-in-progress that I would like to present and discuss in the workshop focuses on the management of knowledge management and its socio-material implications. More specifically, my work focuses on how epistemic objects and objectives are managed in professional health care organisations. One...... of the characteristics of professional health care today is that knowledge is generated from a multitude of sources and circulated rapidly across organizational boundaries. This derives not only from a growth in knowledge production within many organizations, but also from the emergence of agencies that specialize...

Knowledge management

DEFF Research Database (Denmark)

Foss, Nicolai Juul; Mahnke, Volker

2003-01-01

Knowledge management has emerged as a very successful organization practice and has beenextensively treated in a large body of academic work. Surprisingly, however, organizationaleconomics (i.e., transaction cost economics, agency theory, team theory and property rightstheory) has played no role...... in the development of knowledge management. We argue thatorganizational economics insights can further the theory and practice of knowledge managementin several ways. Specifically, we apply notions of contracting, team production,complementaries, hold-up, etc. to knowledge management issues (i.e., creating...... and integrationknowledge, rewarding knowledge workers, etc.) , and derive refutable implications that are novelto the knowledge management field from our discussion....

Nuclear knowledge management in radioactive waste management programmes

International Nuclear Information System (INIS)

Vetere, Claudia L.; Gomiz, Pablo R.; Lavalle, Myriam; Masset, Elvira

2015-01-01

R is for the exclusive use of AGE workers who are grouped and entitled to specific permissions according to their operational duties and these have access to the system via an internal network. The STOReR system is a tool for knowledge management applied to process and is expected to be used in other facilities such as nuclear power plants. The following long time strategies have to be adopted to assure the sustainable NKM program applied to waste management: - The continuous monitoring of IT hardware and software infrastructures to minimise the risk of knowledge loss due to the fact that IT technologies may become obsolete. - Motivation of young people in R and D on Radioactive Waste management. - The continuous up-to-date teaching and training methods and technologies to facilitate young generations knowledge transfer. - The continuous administration and maintenance of the CONRRaD portal. - The continuous up-to-date NKM process. - The continuous up-to-date waste management process. - The permanent alignment of the CONRRaD strategy with the Strategic Plan of Nuclear Waste Management. The successful implementation of the whole NKM program will provide traceability and preservation in such a way that people can trust in the authenticity and veracity of the information to use it with confidence

Business Intelligence & Knowledge Management - Technological Support for Strategic Management in the Knowledge Based Economy

Directory of Open Access Journals (Sweden)

Dorel PARASCHIV

2008-01-01

Full Text Available The viability and success of modern enterprises are subject to the increasing dynamic of the economic environment, so they need to adjust rapidly their policies and strategies in order to respond to sophistication of competitors, customers and suppliers, globalization of business, international competition. Perhaps the most critical component for success of the modern enterprise is its ability to take advantage of all available information - both internal and external. Making sense of all this information, gaining value and competitive advantage through represents real challenges for the enterprise. The IT solutions designed to address these challenges have been developed in two different approaches: structured data management (Business Intelligence and unstructured content management (Knowledge Management. Integrating Business Intelligence and Knowledge Management in new software applications designated not only to store highly structured data and exploit it in real time but also to interpret the results and communicate them to decision factors provides real technological support for Strategic Management. Integrating Business Intelligence and Knowledge Management in order to respond to the challenges the modern enterprise has to deal with represents not only a "new trend" in IT, but a necessity in the emerging knowledge based economy. These hybrid technologies are already widely known in both scientific and practice communities as Competitive Intelligence. In the end of paper,a competitive datawarehouse design is proposed, in an attempt to apply business intelligence technologies to economic environment analysis making use of romanian public data sources.

Understanding the Implementation of Knowledge Management in High-Performance Schools in Malaysia

Directory of Open Access Journals (Sweden)

Rahmad Sukor Ab. Samad

2014-12-01

Full Text Available This study intends to assess the implementation of policies in high-performance schools (HPS. One hundred fifty-two administrators in 52 HPS were selected using full sampling. Only two factors serve as contributors in knowledge management model for high-performing schools in Malaysia, which were school culture and school strategy. Whereas the correlation indicated that all 10 factors, namely, mission and vision, school strategy, school culture, intellectual modal, learning organization, leadership management, teamwork and learning community, knowledge sharing, new knowledge generation, and digital advancement, have significant relationships with the understanding of knowledge management, at different levels.

Analisis Fitur E-commerce Berdasarkan Conceptual Model of Customer Knowledge Management (Ckm)

OpenAIRE

Wijaya, Sidiq Wahyu Surya; Utami, Ema; Arief, M. Rudyanto

2012-01-01

Pesatnya persaingan e-commerce di dunia maya, membuat Perusahaan harus mulai memikirkan strategi agar bisa memenangkan persaingan. Salah satu strategi yang bisa diterapkan adalah dengan mengoptimalkan fitur yang tersedia pada e-commerce. Konsep Customer Knowledge Management (CKM) bisa dijadikan sebagai solusi alternatif untuk mengoptimalkan fitur e-commerce, karena CKM merupakan gabungan antara konsep Customer Relationship Management (CRM) dan Knowledge Management (KM). Makalah ini memaparkan...

ANALISIS FITUR E-COMMERCE BERDASARKAN CONCEPTUAL MODEL OF CUSTOMER KNOWLEDGE MANAGEMENT (CKM)

OpenAIRE

Wijaya, Sidiq Wahyu Surya; Utami, Ema; Arief, M. Rudyanto

2013-01-01

Pesatnya persaingan e-commerce di dunia maya, membuat perusahaan harus mulai memikirkan strategi agar bisa memenangkan persaingan. Salah satu strategi yang bisa diterapkan adalah dengan mengoptimalkan fitur yang tersedia pada e-commerce. Konsep Customer Knowledge Management (CKM) bisa dijadikan sebagai solusi alternatif untuk mengoptimalkan fitur e-commerce, karena CKM merupakan gabungan antara konsep Customer Relationship Management (CRM) dan Knowledge Management (KM). Makalah ini memaparkan...

Developing a knowledge base for the management of severe accidents

International Nuclear Information System (INIS)

Nelson, W.R.; Jenkins, J.P.

1986-01-01

Prior to the accident at Three Mile Island, little attention was given to the development of procedures for the management of severe accidents, that is, accidents in which the reactor core is damaged. Since TMI, however, significant effort has been devoted to developing strategies for severe accident management. At the same time, the potential application of artificial intelligence techniques, particularly expert systems, to complex decision-making tasks such as accident diagnosis and response has received considerable attention. The need to develop strategies for accident management suggests that a computerized knowledge base such as used by an expert system could be developed to collect and organize knowledge for severe accident management. This paper suggests a general method which could be used to develop such a knowledge base, and how it could be used to enhance accident management capabilities

IAEA/ICTP/WNU workshop on managing nuclear knowledge. Presentations

International Nuclear Information System (INIS)

2005-01-01

The purpose of the workshop was to continue efforts to raise awareness of the nuclear knowledge management challenge, to share best practices, and provide a forum for the exchange of information among participating nuclear professionals. The need to manage (preserve and transfer) knowledge has been widely recognized in the international community. The need is compounded by aging work force issues in many industries and is not limited to areas of nuclear technology. The workshop was attended by 41 participants from 24 counties and three international organizations. Presentations by several of the participants covered a broad range of nuclear knowledge management issues, including the role of technology, preserving expert knowledge, and preparing the new generation of nuclear worker. The meeting covered methodological and design practices for NKM including the information technology impact on NKM implementation, presented the lessons learned and accumulated national experiences and good practices from NKM programs in academia, industry, the governmental sector and technical support organizations. The style of the meeting was series of leading presentations followed by working sessions discussing the issues raised and difficulties envisaged. All participants were actively involved in discussions, panel reviews and workshop activities. During the technical sessions participants presented case studies and examples from their national activities/projects. The following issues have been addressed during the Workshop as the issues forming the framework for activities in nuclear knowledge management: Policies and Strategies in Nuclear Science and Technology; Managing Nuclear Information Resources; Human Resources and Knowledge Transfer for the Nuclear Sector; Managing and Preserving Knowledge in Nuclear Sector; Networking for Education, Training and Knowledge Transfer. The issues outlined in the workshop program including strategies, approaches and current activities on the

Safety and Mission Assurance Knowledge Management Retention

Science.gov (United States)

Johnson, Teresa A.

2006-01-01

This viewgraph presentation reviews the issues surrounding the management of knowledge in regards to safety and mission assurance. The JSC workers who were hired in the 1960's are slated to retire in the next two to three years. The experiences and knowledge of these NASA workers must be identified, and disseminated. This paper reviews some of the strategies that the S&MA is developing to capture that valuable institutional knowledge.

Nuclear Knowledge Management

International Nuclear Information System (INIS)

Hanamitsu, K.

2015-01-01

Knowledge is a strategic asset in every business. It should be actively managed by creating, acquiring, sharing, transferring and retaining among workers. Leaders and managers have to understand the significance of knowledge management (KM), recognise the risks of knowledge loss and gaps, and its impact on their working environment. Nuclear industry appears to be behind other industries in KM. This is firstly attributed to the nature of business which deals with sensitive data on nuclear materials and prioritises safety and security over information sharing. Second, it faces strong competition over the operational life-cycle, which discourages to exchange know-how and experiences. Third, nuclear industry is highly technology-oriented with homogeneous form, which misleads people to believe that KM has been already in place. Those factors could be barriers to establish nuclear KM culture on the basis of corporate core value and safety culture. Practical example of KM in business includes codification of particular skills into knowledge repository such as manual, handbook and database, and implicit knowledge transfer from experts to successors through apprenticeship and mentoring programmes. The examples suggest that KM applications closely link to information technology (IT) and human resource development (HRD) strategies, which results in effective integration of all available resources: people, process, and technology. Globalization and diversity is another dimension where KM can contribute to the solution. Global companies have to achieve a common goal beyond cultural, racial and gender differences. KM helps reduce the gaps, identify the core competence, and increase flexibility in workplace. Working women have been developing their professional career while adapting to situational changes in their lives. It might be easier for them to understand the importance of KM and develop KM practices in the organizations. KM will help nuclear industry to respond to the

Investigating the Effect of Environmental Uncertainty on the Selection of Knowledge Management Strategies in the Field of Product (Case Study: Universities and Higher Educational Institutes in Khorasan-e-Razavi

Directory of Open Access Journals (Sweden)

Alireza Bafandeh Zendeh

2012-10-01

Full Text Available This study investigated the effect of environmental uncertainty on the selection of knowledge management strategies in the domain of product. However we investigated the effect of environmental uncertainty on the selection of knowledge detection strategies and knowledge revenue by testing three hypotheses. The statistical universe included chancellors and assistants of universities of Khorasan-e-Razavi that 28 universities and 48 repliers were selected as the sample of study. This study with the view of quarry was sort in applied researches and with the view of method was sort in causal researches. Hypotheses were tested by using regression model and results showed that environmental uncertainty had positive impact on knowledge detection strategies and knowledge revenue in domain of product. Also results cleared the role of knowledge management strategies in the domain of product and prepared perspectives to chancellors of universities to improve their education and research

A Vertical Approach to Knowledge Management: Codification and Personalization in Software Processes

DEFF Research Database (Denmark)

Jahn, Karsten; Nielsen, Peter Axel

2011-01-01

Software process improvement is a practical concern in software companies today and it has been addressed in research. Part of this research has applied a knowledge management perspective. Researchers point out that two different strategies exist where a mixture is difficult to maintain......: Personalization (focus on people and their collaboration) and codification (focus on documents and their accessibility). This paper addresses different knowledge management problems of a software company and how they can be alleviated. A prototype, which distinguishes between different organizational levels (e.......g., software managers and software developers) and applies different knowledge management strategies, was built. It consists of a wiki and an enterprise system. This article shows how each part of the system focuses on one of the strategies and describes the differences for tool support. This combination could...

APPLIED KNOWLEDGE MANAGEMENT IN SMALL DESIGN FIRMS: CASE STUDY

Directory of Open Access Journals (Sweden)

Christian Donin

2016-09-01

Full Text Available Knowledge is the new strategic imperative of organizations. The ability to manage knowledge is a crucial part of any organizations operational processes. The creation and diffusion of knowledge have become ever more important factors in competitiveness. This paper investigates the Knowledge Management and flow information and in small design firms. It is divided into three main parts. The first part of this paper describes the importance of Knowledge Management for organizations are described together with responsibilities needed to ensure successful Knowledge Management implementations and the Spiral of Organizational Knowledge Creation conception. The second part approaches literature available about process and organizational structure and information flow related to Brazilian design firms. Finally, this paper presents a case study of small design office of Civil Engineering identifying organizational process, verifying the types of communication practices and identifying the types of dynamic process of The Spiral of Organizational Knowledge Creation, KM strategy and dynamic through Knowledge Transfer.

Connecting past and future knowledge to develop strategies for managing nuclear knowledge

International Nuclear Information System (INIS)

Barroso, A.C.O.; Imakuma, K.

2006-01-01

Modern organisations try to 'peek' into the future by assessing emerging technologies and new competencies that should shape the future of an enterprise's competitiveness and use the results to establish its strategy today. Governments should have similar concerns to establish medium and long term policies relative to Science, Technology, Innovation, Industrial Development, International Relations etc. Foresight studies are invaluable tools to build a knowledge base to support decision making in these areas. Results of three Brazilian foresight studies were analysed: one covering the whole C and T area and the two others focused on the nuclear area. In this way, the relevance of the nuclear knowledge topics within the framework of the Brazilian C and T landscape could be assessed. Specific results are highlighted to give insights about the actions needed to promote a more effective policy on nuclear technology developments. (author)

MANAGEMENT STRATEGIES DURING ECONOMIC CRISIS

Directory of Open Access Journals (Sweden)

SINTEA(ANGHEL LUCICA

2014-05-01

Full Text Available During the financial and economic crisis, the management of an entity must establish a plan and apply strategies needed to mitigate the negative effects due to the action of disturbing factors. Management must have a vision of business evolution, of costumer and supplier perspective, of how to develop the technological equipment in order to increase profitability and product quality. The manager must give utmost importance to all economic information he receives, to analyze it, to group it into categories depending on the effects they can produce, to establish the extent to which it influences the activity. The strategies a manager applies are also based on his flair, culture, knowledge or the human and material resources at its disposal

Knowledge management and its essence in academic publishing ...

African Journals Online (AJOL)

Knowledge Management is the establishment of a system that captures knowledge purposefully for incorporating into business strategies, policies, and practices at all levels of the company. I have generated information from my new book and other materials to prepare this presentation, to show the conference attendees ...

NAVSEA 05D Ship Design and Certification Network Knowledge Management Project

National Research Council Canada - National Science Library

Junod, John; Read, Mark; Kaistha, Vinek

2007-01-01

... its people can create new knowledge, share knowledge around the organization, and use that knowledge to best effect. NAVSEA 05D recognized that effective knowledge management would help it achieve its overall strategy and goals...

Some Consideration On Knowledge Management Implication On Organization's Competitiveness

Science.gov (United States)

Draghici, Anca; Ciortan, Marius Areta; Florea, Claudia

2015-07-01

The research described in this paper has been focused on two objectives: to debate the knowledge management's active role for organizations competitive advantage and to describe information technology's capabilities in leveraging the knowledge worker's competencies. For the purposes of this article, competitive advantage is perceived as a strength that provides a market advantage relative to a competitor. Often competitive advantage is related to the core competencies of the organisation, which are frequently based on implicit know-how or tacit knowledge. This intangible, unstructured knowledge is difficult to manage; consequently management has ignored it when designing business strategy. However, the increased competitive pressures of the post-industrial global economy and the exponential advances in computing power have increased management's interest in knowledge as a sustainable source of competitive advantage.

Knowledge management: another management fad?

Directory of Open Access Journals (Sweden)

Leonard J. Ponzi

2002-01-01

Full Text Available Knowledge management is a subject of a growth body of literature. While capturing the interest of practitioners and scholars in the mid-1990s, knowledge management remains a broadly defined concept with faddish characteristics. Based on annual counts of article retrieved from Science Citation Index, Social Science Citation Index, and ABI Inform referring to three previous recognized management fad, this paper introduces empirical evidence that proposes that a typical management movement generally reveals itself as a fad in approximately five years. In applying this approach and assumption to the case of knowledge management, the findings suggest that knowledge management is at least living longer than typical fads and perhaps is in the process of establishing itself as a new aspect of management. To further the understanding of knowledge management's development, its interdisciplinary activity and breadth are reported and briefly discussed.

Integrating knowledge seeking into knowledge management models and frameworks

Directory of Open Access Journals (Sweden)

Francois Lottering

2012-02-01

Full Text Available Background: A striking feature of the knowledge management (KM literature is that the standard list of KM processes either subsumes or overlooks the process of knowledge seeking. Knowledge seeking is manifestly under-theorised, making the need to address this gap in KM theory and practice clear and urgent.Objectives: This article investigates the theoretical status of the knowledge-seeking process in extant KM models and frameworks. It also statistically describes knowledge seeking and knowledge sharing practices in a sample of South African companies. Using this data, it proposes a KM model based on knowledge seeking.Method: Knowledge seeking is traced in a number of KM models and frameworks with a specific focus on Han Lai and Margaret Graham’s adapted KM cycle model, which separates knowledge seeking from knowledge sharing. This empirical investigation used a questionnaire to examine knowledge seeking and knowledge sharing practices in a sample of South African companies.Results: This article critiqued and elaborated on the adapted KM cycle model of Lai and Graham. It identified some of the key features of knowledge seeking practices in the workplace. It showed that knowledge seeking and sharing are human-centric actions and that seeking knowledge uses trust and loyalty as its basis. It also showed that one cannot separate knowledge seeking from knowledge sharing.Conclusion: The knowledge seeking-based KM model elaborates on Lai and Graham’s model. It provides insight into how and where people seek and share knowledge in the workplace. The article concludes that it is necessary to cement the place of knowledge seeking in KM models as well as frameworks and suggests that organisations should apply its findings to improving their knowledge management strategies. 

Managing Knowledge

OpenAIRE

Connolly, Niall

2013-01-01

This paper provides a perspective on what knowledge is, why knowledge is important, and how we might encourage good knowledge behaviours. A knowledge management framework is described, and although the framework is project management-centric the basic principles are transferrable to other contexts. From a strategic perspective, knowledge can be considered an asset that has the potential to provide a competitive advantage provided that it has intrinsic value, it is not easily accessible by ...

Knowledge management in nuclear power plants; Gestion del conocimiento en las centrales nucleares

Energy Technology Data Exchange (ETDEWEB)

Cal, C. de la; Barasoain, F.; Buedo, J. L.

2013-03-01

This article aims to show the importance of knowledge management from different perspectives. In this first part part of the article, the overall approach that performs CNAT of knowledge management is described. In the second part, a specific aspect of knowledge management in ANAV, tacit knowledge transfer is showed. finally, the third part discusses the strategies and actions that are followed in CNCO for knowledge management. All this aims to show an overview of knowledge management held in the Spanish Nuclear Power Plants. (Author)

Lessons from the business sector for successful knowledge management in health care: a systematic review.

Science.gov (United States)

Kothari, Anita; Hovanec, Nina; Hastie, Robyn; Sibbald, Shannon

2011-07-25

The concept of knowledge management has been prevalent in the business sector for decades. Only recently has knowledge management been receiving attention by the health care sector, in part due to the ever growing amount of information that health care practitioners must handle. It has become essential to develop a way to manage the information coming in to and going out of a health care organization. The purpose of this paper was to summarize previous studies from the business literature that explored specific knowledge management tools, with the aim of extracting lessons that could be applied in the health domain. We searched seven databases using keywords such as "knowledge management", "organizational knowledge", and "business performance". We included articles published between 2000-2009; we excluded non-English articles. 83 articles were reviewed and data were extracted to: (1) uncover reasons for initiating knowledge management strategies, (2) identify potential knowledge management strategies/solutions, and (3) describe facilitators and barriers to knowledge management. KM strategies include such things as training sessions, communication technologies, process mapping and communities of practice. Common facilitators and barriers to implementing these strategies are discussed in the business literature, but rigorous studies about the effectiveness of such initiatives are lacking. The health care sector is at a pinnacle place, with incredible opportunities to design, implement (and evaluate) knowledge management systems. While more research needs to be done on how best to do this in healthcare, the lessons learned from the business sector can provide a foundation on which to build.

Knowledge Governance Strategies in Project-based Organizations

DEFF Research Database (Denmark)

Pemsel, Sofia; Müller, Ralf; Söderlund, Jonas

2016-01-01

Knowledge governance (KG) aims at strategically influencing knowledge processes by implementing governance mechanisms. Little is known about whether, how, or why such strategies differ among firms. We utilize a large-scale empirical study of 20 organizations to develop a typology of KG strategies...... in project-based organizations; we then explore how these strategies emerge and affect organizational knowledge processes. Six strategies are identified: Protector, Deliverer, Polisher, Explorer, Supporter, and Analyzer. This paper posits a multi-level categorization model to facilitate comparisons among KG...... strategies. We uncover three main drivers of organizations' chosen knowledge governance strategies-namely, attitudes about humans, knowledge, and knowledge control....

Knowledge management: an application to wildfire prevention planning

Science.gov (United States)

Daniel L Schmoldt

1989-01-01

Residential encroachment into wildland areas places an additional burden on fire management activities. Prevention programs, fuel management efforts, and suppression strategies, previously employed in wildland areas, require modification for protection of increased values at risk in this interface area. Knowledge-based computer systems are being investigated as...

Nuclear knowledge management

International Nuclear Information System (INIS)

2007-01-01

The management of nuclear knowledge has emerged as a growing challenge in recent years. The need to preserve and transfer nuclear knowledge is compounded by recent trends such as ageing of the nuclear workforce, declining student numbers in nuclear-related fields, and the threat of losing accumulated nuclear knowledge. Addressing these challenges, the IAEA promotes a 'knowledge management culture' through: - Providing guidance for policy formulation and implementation of nuclear knowledge management; - Strengthening the contribution of nuclear knowledge in solving development problems, based on needs and priorities of Member States; - Pooling, analysing and sharing nuclear information to facilitate knowledge creation and its utilization; - Implementing effective knowledge management systems; - Preserving and maintaining nuclear knowledge; - Securing sustainable human resources for the nuclear sector; and - Enhancing nuclear education and training

Knowledge as an Asset and Knowledge Management

OpenAIRE

Sevinç Gülseçen

2014-01-01

The most valuable resource available to any organization today is its knowledge asset which is stored in processes and information systems, corporate data warehouses, employees’ brains, copyrights and patents. Knowledge management is the process of capturing, distributing, and effectively using this knowledge. The factors affecting Knowledge Management can be listed as follows: organizational culture, knowledge manager, the evolution of knowledge, knowledge polution and technology.

Knowledge as an Asset and Knowledge Management

Directory of Open Access Journals (Sweden)

Sevinç Gülseçen

2014-03-01

Full Text Available The most valuable resource available to any organization today is its knowledge asset which is stored in processes and information systems, corporate data warehouses, employees’ brains, copyrights and patents. Knowledge management is the process of capturing, distributing, and effectively using this knowledge. The factors affecting Knowledge Management can be listed as follows: organizational culture, knowledge manager, the evolution of knowledge, knowledge polution and technology.

Risk based knowledge assessments: towards a toolbox for managing key knowledge assets

International Nuclear Information System (INIS)

Bright, Clive

2008-01-01

Full text: It is now well acknowledged that considerable Knowledge Management (KM) issues are faced by national and international nuclear communities. Much of these problems relate to issues of an ageing workforce and the significantly reduced influx of new generation of nuclear engineers and scientists. The management discipline of KM contains a broad spectrum of methods and techniques. However, the effective implementation of a KM strategy requires the selection and deployment of appropriate and targeted approaches that are pertinent to the particular issues of the technical or business area within an organisation. A clear strategy is contingent upon an assessment of what are the knowledge areas and what are the key (knowledge) risk areas. In particular the following issues have to be addressed: 'what knowledge exists?', 'what is the nature and format of that knowledge?' and 'what knowledge is key to our continued, safe, and effective operation?'. Answers to such questions will enable an organisation to prioritise KM effort and employ subsequent KM approaches that are appropriate. Subsequent approaches ranging from the utilisation of information technologies, such as databases; knowledge retention methods; and the setting up of Community of Practices to share knowledge and experience. This paper considers a risk assessment based approach to KM. In so doing the paper extends work previously reported on an approach to conducting knowledge audits by considering the integration of that approach with approaches to (knowledge) risk assessment. The paper also provides a brief review of the various KM approaches that can act to reduce the level of risk faced by an organisation. The paper concludes by reflecting upon the role, value of deploying such a risk based approach. (author)

Participatory knowledge-management design: A semiotic approach

DEFF Research Database (Denmark)

Valtolina, Stefano; Barricelli, Barbara Rita; Dittrich, Yvonne

2012-01-01

vocabularies, notations, and suitable visual structures for navigating among interface elements. To this end, the paper describes how our semiotic approach supports processes for representing, storing, accessing, and transferring knowledge through which the information architecture of an interactive system can......The aim of this paper is to present a design strategy for collaborative knowledge-management systems based on a semiotic approach. The contents and structure of experts' knowledge is highly dependent on professional or individual practice. Knowledge-management systems that support cooperation...... a semiotic perspective to computer application and human–computer interaction. From a semiotic perspective, the computer application is both a message from the designer to the user about the structure of the problem domain, as well as about interaction with it, and a structured channel for the user...

Overcoming Learning Barriers through Knowledge Management

Science.gov (United States)

Dror, Itiel E.; Makany, Tamas; Kemp, Jonathan

2011-01-01

The ability to learn highly depends on how knowledge is managed. Specifically, different techniques for note-taking utilize different cognitive processes and strategies. In this paper, we compared dyslexic and control participants when using linear and non-linear note-taking. All our participants were professionals working in the banking and…

Nuclear information and knowledge. News from the INIS and Nuclear Knowledge Management Section. No. 2, September 2006

International Nuclear Information System (INIS)

2006-09-01

This newsletter, a bi-annual publication, is aimed at informing about current developments in Nuclear Knowledge Management (NKM) and the International Nuclear Information System (INIS), in particular about usage of nuclear information and developing nuclear knowledge management programmes. This second issue constitutes a review of the year 2006 in these fields and informs about some planned activities for 2007. In particular the strategies, vision and mission of the International Nuclear Information System are outlined and the activities of the Nuclear Knowledge Management Unit in training the next generation of nuclear experts are described

Knowledge Capture and Management for Space Flight Systems

Science.gov (United States)

Goodman, John L.

2005-01-01

The incorporation of knowledge capture and knowledge management strategies early in the development phase of an exploration program is necessary for safe and successful missions of human and robotic exploration vehicles over the life of a program. Following the transition from the development to the flight phase, loss of underlying theory and rationale governing design and requirements occur through a number of mechanisms. This degrades the quality of engineering work resulting in increased life cycle costs and risk to mission success and safety of flight. Due to budget constraints, concerned personnel in legacy programs often have to improvise methods for knowledge capture and management using existing, but often sub-optimal, information technology and archival resources. Application of advanced information technology to perform knowledge capture and management would be most effective if program wide requirements are defined at the beginning of a program.

Building Virtual Collaborative Research Community Using Knowledge Management Approach

Directory of Open Access Journals (Sweden)

Ju-Ling Shih

2010-09-01

Full Text Available Many online communities nowadays are emphasized more on peer interactions and information sharing among members; very few online communities are built with knowledge management in nature supported by knowledge management system (KMS. This study aims to present a community of practice on how to effectively adopt a knowledge management system (KMS to neutralize a cyber collaborative learning community for a research lab in a higher education setting. A longitudinal case for 7 years was used to analyze the retention and extension of participants‟ community of practice experiences. Interviews were conducted for the comparison between experiences and theories. It was found that the transformations of tacit and explicit knowledge are in accordance with the framework of Nonaka‟s model of knowledge management from which we elicit the strategies and suggestions to the adoption and implementation of virtual collaborative research community supported by KMS.

Knowledge Sharing Strategies for Large Complex Building Projects.

Directory of Open Access Journals (Sweden)

Esra Bektas

2013-06-01

complex nature of such projects has often been reported as a potential barrier to investing knowledge sharing. However, this analysis highlighted that the while the location is unique, the underlying challenges are typically not, and although projects are per definition temporary, these large, complex projects often last for a decade. Investing in knowledge sharing is therefore possible and worth the effort, and with respect to complexity more needed than those involved are aware of. In the second part of the empirical data analysis, the knowledge sharing strategies inuse in the two cases were examined. The first case represents a people-oriented approach using collocated open plan offices for the entire design team; the second case represents a tool-oriented approach drawing on a Building Information Model (BIM. The co-located offices provided the physical setting for knowledge sharing, but it not planned as a conscious strategy and so was mainly regarded as sharing the same office floor and was not used to its full potential. Physical boundaries remained between subteams and interaction was restricted to the level of project managers. In the second case, the implementation of a BIM represented a bottom-up and emergent strategy that embraced digital technologies for specific problems. The analysis showed that there was limited understanding about requirements and implication of changes in the design processes. Introduced through a bottom-up emergent strategy without commitment from all project partners, it was not possible to utilize the potential benefits of a BIM system for the overall design team. The analysis also revealed that what practitioners referred to as a BIM, was not a true BIM implementation, thereby indicating that digital concepts are still not completely clear in practice. This comparative analysis of two cases led to several conclusions: • Irrespective of whether a tool or people-oriented approach is used, there will be emerging strategies with which

Knowledge Management, Codification and Tacit Knowledge

Science.gov (United States)

Kimble, Chris

2013-01-01

Introduction: This article returns to a theme addressed in Vol. 8(1) October 2002 of the journal: knowledge management and the problem of managing tacit knowledge. Method: The article is primarily a review and analysis of the literature associated with the management of knowledge. In particular, it focuses on the works of a group of economists who…

Assessment of uncertainties in severe accident management strategies

International Nuclear Information System (INIS)

Kastenberg, W.E.; Apostolakis, G.; Catton, I.; Dhir, V.K.; Okrent, D.

1990-01-01

Recent progress on the development of Probabilistic Risk Assessment (PRA) as a tool for qualifying nuclear reactor safety and on research devoted to severe accident phenomena has made severe accident management an achievable goal. Severe accident management strategies may involve operational changes, modification and/or addition of hardware, and institutional changes. In order to achieve the goal of managing severe accidents, a method for assessment of strategies must be developed which integrates PRA methodology and our current knowledge concerning severe accident phenomena, including uncertainty. The research project presented in this paper is aimed at delineating uncertainties in severe accident progression and their impact on severe accident management strategies

Information and Knowledge Management at South African Law Firms

Directory of Open Access Journals (Sweden)

T du Plessis

2011-07-01

Full Text Available Global and national law firms alike operate in a challenging business environment and managing the firm's information and knowledge assets is increasingly viewed as a key factor in efficient legal service delivery. In legal practice, information management technologies, for example intranets, portals, workflow management systems, document and content management systems, case and project management systems and online dispute resolution systems are becoming important means of legal service delivery. The reason for applying information management technologies and implementing knowledge management strategies in law firms is not only to satisfy clients' growing need for a trusted online platform to interact with legal service providers, but for law firms to capitalise on their intellectual assets, to continuously modernise legal practice management, to empower lawyers, to increase productivity, to use time efficiently, to transfer skills and knowledge from senior to junior professionals, to improve service delivery and to gain competitive advantage. This article firstly reviews the role of information and knowledge management in providing an effective legal service to clients and compares foreign and South African law firms' information management related contexts, challenges and benefits. Secondly, it presents the findings of a survey conducted at South African law firms based on their knowledge management practices. The aim of the article is to provide insights into law firm knowledge management and its effect on providing legal services in an online business environment.

Knowledge Management as Attention

DEFF Research Database (Denmark)

Kreiner, Kristian

2004-01-01

This article explores the case of product development for insights into the potential role of knowledge management. Current literature on knowledge management entertains the notion that knowledge management is a specific set of practices - separate enough to allow specialization of responsibility....... By common standard, the proclaimed responsibility of knowledge management is shared knowledge, saved learning costs and coordinated action in an organization. The significance of the practices of knowledge management is the intention of shared knowledge, saved learning costs and coordinated action....

The role of knowledge management in supply chain management: A literature review

International Nuclear Information System (INIS)

Pérez-Salazar, María del Rosario; Lasserre, Alberto Alfonso Aguilar; Cedillo-Campos, Miguel Gastón; González, José Carlos Hernández

2017-01-01

The aim of this paper is to examine the state of knowledge management research in supply chain management from three standpoints, methodological approach, supply chain management area, and knowledge management processes. Design/methodology/approach: To achieve this, a systematic review is conducted over the period 2000-2014 on the basis of a qualitative content analysis. Findings: Major results showed that knowledge management can be viewed as a leverage mechanism for: (i) supply chain integration; (ii) the enhancement of intra and inter-relations across the supply chain; (iii) supply chain strategy alignment; and (iv) the reinforcement of knowledge transfer in product development. Some supply chain management areas such as reverse logistics, inventory management, forecasting/demand planning, outsourcing, and risk management have been explored only to some extent. Furthermore, knowledge transfer is being studied in the majority of the articles, mainly by both case study and survey approach; mathematical models and simulation techniques are used in very limited articles. Findings concerning theoretical perspectives and managerial issues are also described. Research limitations/implications: The limitation of our study encompasses the aspects of search period (2000-2014), selection of search databases (Web of Science and SCOPUS and language selection (English). Practical implications: The exhibition of the KM processes within the SC context may help practitioners and managers interested in implementing KM initiatives to replicate the methodologies in order to increase the possibilities of a successful KM adoption. Originality/value: The systematic review will contribute to the understanding of the present state of research in the knowledge management theory, with focus on the supply chain, as there are no state-of-knowledge studies that report a systematic literature review approach.

The role of knowledge management in supply chain management: A literature review

Energy Technology Data Exchange (ETDEWEB)

Pérez-Salazar, María del Rosario; Lasserre, Alberto Alfonso Aguilar; Cedillo-Campos, Miguel Gastón; González, José Carlos Hernández

2017-07-01

The aim of this paper is to examine the state of knowledge management research in supply chain management from three standpoints, methodological approach, supply chain management area, and knowledge management processes. Design/methodology/approach: To achieve this, a systematic review is conducted over the period 2000-2014 on the basis of a qualitative content analysis. Findings: Major results showed that knowledge management can be viewed as a leverage mechanism for: (i) supply chain integration; (ii) the enhancement of intra and inter-relations across the supply chain; (iii) supply chain strategy alignment; and (iv) the reinforcement of knowledge transfer in product development. Some supply chain management areas such as reverse logistics, inventory management, forecasting/demand planning, outsourcing, and risk management have been explored only to some extent. Furthermore, knowledge transfer is being studied in the majority of the articles, mainly by both case study and survey approach; mathematical models and simulation techniques are used in very limited articles. Findings concerning theoretical perspectives and managerial issues are also described. Research limitations/implications: The limitation of our study encompasses the aspects of search period (2000-2014), selection of search databases (Web of Science and SCOPUS and language selection (English). Practical implications: The exhibition of the KM processes within the SC context may help practitioners and managers interested in implementing KM initiatives to replicate the methodologies in order to increase the possibilities of a successful KM adoption. Originality/value: The systematic review will contribute to the understanding of the present state of research in the knowledge management theory, with focus on the supply chain, as there are no state-of-knowledge studies that report a systematic literature review approach.

The role of knowledge management in supply chain management: A literature review

Directory of Open Access Journals (Sweden)

María del Rosario Pérez-Salazar

2017-10-01

Full Text Available Purpose: The aim of this paper is to examine the state of knowledge management research in supply chain management from three standpoints, methodological approach, supply chain management area, and knowledge management processes. Design/methodology/approach: To achieve this, a systematic review is conducted over the period 2000-2014 on the basis of a qualitative content analysis. Findings: Major results showed that knowledge management can be viewed as a leverage mechanism for: (i supply chain integration; (ii the enhancement of intra and inter-relations across the supply chain; (iii supply chain strategy alignment; and (iv the reinforcement of knowledge transfer in product development. Some supply chain management areas such as reverse logistics, inventory management, forecasting/demand planning, outsourcing, and risk management have been explored only to some extent. Furthermore, knowledge transfer is being studied in the majority of the articles, mainly by both case study and survey approach; mathematical models and simulation techniques are used in very limited articles. Findings concerning theoretical perspectives and managerial issues are also described. Research limitations/implications: The limitation of our study encompasses the aspects of search period (2000-2014, selection of search databases (Web of Science and SCOPUS and language selection (English. Practical implications: The exhibition of the KM processes within the SC context may help practitioners and managers interested in implementing KM initiatives to replicate the methodologies in order to increase the possibilities of a successful KM adoption. Originality/value: The systematic review will contribute to the understanding of the present state of research in the knowledge management theory, with focus on the supply chain, as there are no state-of-knowledge studies that report a systematic literature review approach.

The challenges of knowledge management portals application and implementation:An Iranian organizations case study

Directory of Open Access Journals (Sweden)

Sara Sharifi-Yazdi

2010-07-01

Full Text Available This article aims to review, identify and prioritize challenge factors of the implementation of knowledge management portals for Iranian organizations. The study determines several important weakness factors affecting the implications of the knowledge management such as the weakness in organizational strategy, information overcrowd, content management, portals project management, and etc. The study also indicates that the factors have different priorities where managerial factors are in the highest priority and financial factors are in the lowest priority. We also perform factor analysis to summarize seventeen factors into six issues: Financial and information security, Technology and management, Senior management support and strategy, Acceptance, User's motivation and culture, Project management, Change management and training. Knowledge management portal is a brand new concept for Iranian organizations and it is hard to gather information from limited number of organizations or companies for applied knowledge management portals. The results of this study could be useful for knowledge management planners and managers in organizations and clear the prospects to deal with the challenges.

CRM AS A SUPPORT FOR KNOWLEDGE MANAGEMENT AND CUSTOMER RELATIONSHIP

Directory of Open Access Journals (Sweden)

Silvana Toriani

2011-05-01

Full Text Available This paper aims to analyze the role of Customer Relationship Management (CRM as a support for Knowledge Management (KM and the Customer Relationship Strategy Definition in an Information Technology (IT Company. This work is based on theories of KM, IT, and Relationship Marketing. Our survey uses a descriptive approach, in which data is gathered by means of content analysis of semi-structured interviews. The study results have shown us that the company implements an effective system for CRM, in which the system users transform data into information and knowledge in order to support decision-making and strategy definition.

Human Performance Technology and Knowledge Management: A Case Study

Science.gov (United States)

Massey, Anne P.; Montoya-Weiss, Mitzi M.; O'Driscoll, Tony M.

2005-01-01

As organizations respond to competitive environments and strive to enhance performance, knowledge management (KM) has increasingly become a strategic activity. A KM strategy entails consciously helping people share and put knowledge into action. A key challenge is how to develop and implement KM solutions that provide performance support to…

Teachers' Professional Learning: The Role of Knowledge Management Practices

Science.gov (United States)

Niehoff, Karissa

2010-01-01

This qualitative study explored the degree to which knowledge management strategies addressed teacher professional learning at the high school level. In the setting of a Connecticut public high school, interviews were conducted which explored teacher perceptions of knowledge sharing practices in the school and how those practices influenced their…

Innovative Activities to Ensure Safety: Strategy and Plans to Implement Nuclear Knowledge Management

International Nuclear Information System (INIS)

Eremin, S.; Tikhonov, N.; Yuzhakov, A.

2016-01-01

Full text: The Russian operating organization Concern Rosenergoatom established a program for a knowledge management (KM) implementation in the organization as part of ROSATOM State Corporation KM activities. The plan includes activities both in the framework of the classic knowledge management cycle: detection, preservation, retention, sharing and transfer, as well as creation of new knowledge such as training programs for the construction of new nuclear power plants. The approach embraces key techniques overviewed in IAEA documents on KM, and ROSATOM’s strategical focus on the commercial use of R&D results and corporate knowledge and, thus, contribute to safe, reliable and efficient operation of NPPs. (author

Isomorphic pressures, institutional strategies, and knowledge creation in the health care sector.

Science.gov (United States)

Yang, Chen-Wei; Fang, Shih-Chieh; Huang, Wei-Min

2007-01-01

Health care organizations are facing surprisingly complex challenges, including new treatment and diagnostic technologies, ongoing pressures for health care institutional reform, the emergence of new organizational governance structures, and knowledge creation for the health care system. To maintain legitimacy in demanding environments, organizations tend to copy practices of similar organizations, which lead to isomorphism, and to use internal strategies to accommodate changes. A concern is that a poor fit between isomorphic pressures and internal strategies can interfere with developmental processes, such as knowledge creation. The purposes of this article are to, first, develop a set of propositions, based on institutional theory, as a theoretical framework that might explain the influence of isomorphic pressures on institutional processes through which knowledge is created within the health care sector and, second, propose that a good fit between isomorphic pressures factors and health care organizations' institutional strategic choices will enhance the health care organizations' ability to create knowledge. To develop a theoretical framework, we developed a set of propositions based on literature pertaining to the institutional theory perspective of isomorphic pressures and the response of health care organizations to isomorphic pressures. Institutional theory perspectives of isomorphic pressures and institutional strategies may provide a new understanding for health care organizations seeking effective knowledge creation strategies within institutional environment of health care sector. First, the ability to identify three forces for isomorphic change is critical for managers. Second, the importance of a contingency approach by health care managers can lead to strategies tailoring to cope with uncertainties facing their organizations.

Integrating knowledge seeking into knowledge management models and frameworks

Directory of Open Access Journals (Sweden)

Francois Lottering

2012-09-01

Objectives: This article investigates the theoretical status of the knowledge-seeking process in extant KM models and frameworks. It also statistically describes knowledge seeking and knowledge sharing practices in a sample of South African companies. Using this data, it proposes a KM model based on knowledge seeking. Method: Knowledge seeking is traced in a number of KM models and frameworks with a specific focus on Han Lai and Margaret Graham’s adapted KM cycle model, which separates knowledge seeking from knowledge sharing. This empirical investigation used a questionnaire to examine knowledge seeking and knowledge sharing practices in a sample of South African companies. Results: This article critiqued and elaborated on the adapted KM cycle model of Lai and Graham. It identified some of the key features of knowledge seeking practices in the workplace. It showed that knowledge seeking and sharing are human-centric actions and that seeking knowledge uses trust and loyalty as its basis. It also showed that one cannot separate knowledge seeking from knowledge sharing. Conclusion: The knowledge seeking-based KM model elaborates on Lai and Graham’s model. It provides insight into how and where people seek and share knowledge in the workplace. The article concludes that it is necessary to cement the place of knowledge seeking in KM models as well as frameworks and suggests that organisations should apply its findings to improving their knowledge management strategies.

Open Science as a Knowledge Transfer strategy

Science.gov (United States)

Grigorov, Ivo; Dalmeier-Thiessen, Suenje

2015-04-01

Beyond providing basic understanding of how our Blue Planet functions, flows and breathes, the collection of Earth & Marine Research disciplines are of major service to most of today's Societal Challenges: from Food Security and Sustainable Resource Management, to Renewable Energies, Climate Mitigation & Ecosystem Services and Hazards. Natural Resources are a key commodity in the long-term strategy of the EU Innovation Union(1), and better understanding of the natural process governing them, as well as science-based management are seen as a key area for stimulating future economic growth. Such potential places responsibility on research project managers to devise innovative methods to ensure effective transfer of new research to public and private sector users, and society at large. Open Science is about removing all barriers to full sphere basic research knowledge and outputs, not just the publishable part of research but also the data, the software code, and failed experiments. The concept is central to EU's Responsible Research and Innovation philosophy(2), and removing barriers to basic research measurably contributes to the EU's Blue Growth Agenda(3). Despite the potential of the internet age to deliver on that promise, only 50% of today's basic research is freely available(4). The talk will demonstrate how and why Open Science can be a first, passive but effective strategy for any research project to transfer knowledge to society by allowing access and dicoverability to the full sphere of new knowledge, not just the published outputs. Apart from contributing to economic growth, Open Science can also optimize collaboration, within academia, assist with better engagement of citizen scientists into the research process and co-creation of solutions to societal challenges, as well as providing a solid ground for more sophisticated communication strategies and Ocean/Earth Literacy initiatives targeting policy makers and the public at large. (1)EC Digital Agenda

Nurse Managers’ Work Life Quality and Their Participation in Knowledge Management: A Correlational Study

Science.gov (United States)

Hashemi Dehaghi, Zahra; Sheikhtaheri, Abbas; Dehnavi, Fariba

2014-01-01

Background: The association between quality of work life and participation in knowledge management is unknown. Objectives: This study aimed to discover the association between quality of work life of nurse managers and their participation in implementing knowledge management. Materials and Methods: This was a correlational study. All nurse managers (71 people) from 11 hospitals affiliated with the Social Security Organization in Tehran, Iran, were included. They were asked to rate their participation in knowledge management and their quality of work life. Data was gathered by a researcher-made questionnaire (May-June 2012). The questionnaire was validated by content and construct validity approaches. Cronbach’s alpha was used to evaluate reliability. Finally, 50 questionnaires were analyzed. The answers were scored and analyzed using mean of scores, T-test, ANOVA (or nonparametric test, if appropriate), Pearson’s correlation coefficient and linear regression. Results: Nurse managers’ performance to implement knowledge management strategies was moderate. A significant correlation was found between quality of work life of nurse managers and their participation in implementing knowledge management strategies (r = 0.82; P The strongest correlations were found between implementation of knowledge management and participation of nurse managers in decision making (r = 0.82; P knowledge management. PMID:25763267

Home Environment Service Knowledge Management System

DEFF Research Database (Denmark)

Zhang, Jiang; Rossello Busquet, Ana; Soler, José

2011-01-01

This paper makes three contributions to assist households to control their home devices in an easy way and to simplify the software installation and configuration processes across multi-vendor environments. First, a Home Environment Service Knowledge Management System is proposed, which is based...... on the knowledge implemented by ontology and uses the inference function of reasoner to find out available software services according to household requests. Second, this paper provides a concrete methodology to exploit and acquire conflict-free information from ontology knowledge by using a reasoner. At last......, a strategy of calculating the sequence of service dependency hierarchy is proposed by this paper....

Evolution of knowledge management

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Mašić Branislav

2017-01-01

Full Text Available The theory of business and management is changing rapidly, and changes are expected to continue. Emerging concepts and paradigms are being introduced and applied to organizational life. Knowledge management (KM is not new but rather newly structured concept. Although the concept was not popularized until the last two decades of the 20th century, transmitting and managing knowledge stretch back into distant history. The aim of this paper is to analyse knowledge management evolutionary history and to investigate the use of knowledge management as management tool in organizations. This paper is focused on systematic review of literature on knowledge management. Emphasis is placed on correlation between knowledge management and information and communication technology and advent and use of new tools and techniques; change in the way knowledge has been conceptualized; social context of KM, big data and analytics, artificial intelligence. The importance of knowledge itself was not questioned, as it is recognized as highly valuable resource.

Knowledge Management: A Skeptic's Guide

Science.gov (United States)

Linde, Charlotte

2006-01-01

A viewgraph presentation discussing knowledge management is shown. The topics include: 1) What is Knowledge Management? 2) Why Manage Knowledge? The Presenting Problems; 3) What Gets Called Knowledge Management? 4) Attempts to Rethink Assumptions about Knowledgs; 5) What is Knowledge? 6) Knowledge Management and INstitutional Memory; 7) Knowledge Management and Culture; 8) To solve a social problem, it's easier to call for cultural rather than organizational change; 9) Will the Knowledge Management Effort Succeed? and 10) Backup: Metrics for Valuing Intellectural Capital i.e. Knowledge.

Green knowledge management to support environmental sustainability

International Nuclear Information System (INIS)

Dornhoefer, Mareike-Jessica

2017-01-01

Sustainability, environmental management and green initiatives are topics which gradually developed into trends since the late 1980s, not only in research institutions, but also in public and private organizations. While the usage of energy and other resources are increasing, these organizations search for new possibilities to reduce the economic, ecologic and social burdens and consequences of office and production environments for employees and nature. While certified environmental management systems were established already in the 1990s, green approaches and technologies are only about 10 years old and steadily developing. Decisions about a fitting strategy and the support of suitable measures inside an organization always require knowledge provided for the decision makers. Furthermore it is of importance to record the environmental consequences of the operational business and to not only record data and information, but to create a context and deduce the knowledge for future activities. Based on this situation, the work addresses the main research question of how �classical'' knowledge management might be further developed or transformed into Green Knowledge Management and how it addresses the goals of sustainability, especially ecological sustainability, environmental management and green approaches alike? The definition of Green Knowledge Management consists of five factors, which are discussed systematically, explored conceptually and documented with the help of practical examples. Different knowledge management models and their respective building blocks are analyzed to deduce how knowledge processes might interact with environmental ones as well as green aspects. Also different types of knowledge management systems are analysed for their application possibilities. A planning and decision making tool in form of a three dimensional cube, the ''Green Knowledge Management Cube'' is introduced on a conceptual level and documented

Knowledge management: an analysis of the tools of expert knowledge capture

International Nuclear Information System (INIS)

Fernandez Larcher, A.

2009-01-01

This work proposes the revision of the strategies and tools used to elicit and capture expert knowledge, particularly those suggested by the EPRI and the IAEA. The main objective of this paper consists of examining the effectiveness and scope of the methodologies proposed, in order to apply them and make them suitable according to our institutional context. This article emphasizes the value and usefulness of the interview's methods with the aim of implementing some of them to the activities created and organized by CNEA Nuclear Knowledge Management Group, especially to the ConRRad Project. (author)

The relationship between knowledge of leadership and knowledge management practices in the food industry in Kurdistan province, Iran

Directory of Open Access Journals (Sweden)

Seyyed Mohammad Moosavi Jad

2017-12-01

Full Text Available The aim of this study was to identify the relationship between the knowledge of leadership and knowledge management practices. This research strategy, in terms of quantity, procedure and obtain information, is descriptive and correlational. Statistical population, consist of all employees of a food industry in Kurdistan province of Iran, who were engaged in 2016 and their total number is about 1800 people. 316 employees in the Kurdistan food industry (Kurdistan FI were selected, using Cochran formula. Non-random method and valid questions (standard for measurement of the data are used. Reliability and validity were confirmed. Statistical analysis of the data was carried out, using SPSS 16. The statistical analysis of collected data showed the relationship between knowledge-oriented of leadership and knowledge management activities as mediator variables. The results of the data and test hypotheses suggest that knowledge management activities play an important role in the functioning of product innovation and the results showed that the activities of Knowledge Management (knowledge transfer, storage knowledge, application of knowledge, creation of knowledge on performance of product innovation. Keywords: Knowledge-oriented leadership, Product innovation performance, Knowledge management practices, Iran

An Intelligent Knowledge Management System from a Semantic Perspective

Directory of Open Access Journals (Sweden)

Vasile MAZILESCU

2008-01-01

Full Text Available Knowledge Management Systems (KMS are important tools by whichorganizations can better use information and, more importantly, manageknowledge. Unlike other strategies, knowledge management (KM is difficult todefine because it encompasses a range of concepts, management tasks,technologies, and organizational practices, all of which come under the umbrella ofthe information management. Semantic approaches allow easier and more efficienttraining, maintenance, and support knowledge. Current ICT markets are dominatedby relational databases and document-centric information technologies, proceduralalgorithmic programming paradigms, and stack architecture. A key driver of globaleconomic expansion in the coming decade is the build-out of broadbandtelecommunications and the deployment of intelligent services bundling. This paperintroduces the main characteristics of an Intelligent Knowledge ManagementSystem as a multiagent system used in a Learning Control Problem (IKMSLCP,from a semantic perspective. We describe an intelligent KM framework, allowingthe observer (a human agent to learn from experience. This framework makes thesystem dynamic (flexible and adaptable so it evolves, guaranteeing high levels ofstability when performing his domain problem P. To capture by the agent who learnthe control knowledge for solving a task-allocation problem, the control expertsystem uses at any time, an internal fuzzy knowledge model of the (businessprocess based on the last knowledge model.

Knowledge Sharing

DEFF Research Database (Denmark)

Holdt Christensen, Peter

The concept of knowledge management has, indeed, become a buzzword that every single organization is expected to practice and live by. Knowledge management is about managing the organization's knowledge for the common good of the organization -but practicing knowledge management is not as simple...... as that. This article focuses on knowledge sharing as the process seeking to reduce the resources spent on reinventing the wheel.The article introduces the concept of time sensitiveness; i.e. that knowledge is either urgently needed, or not that urgently needed. Furthermore, knowledge sharing...... is considered as either a push or pull system. Four strategies for sharing knowledge - help, post-it, manuals and meeting, and advice are introduced. Each strategy requires different channels for sharing knowledge. An empirical analysis in a production facility highlights how the strategies can be practiced....

DOCUMENTARY STUDY OF KNOWLEDGE MANAGEMENT THROUGH THE CONCEPTUAL CARTOGRAPHY

Directory of Open Access Journals (Sweden)

María Fabiola Ortega-Carbajal

2015-07-01

Full Text Available The need to implement strategies that promote knowledge management in order to transcend the management of information in a society marked by change problem solving context and the influence of technology in scientific innovation processes. The methodology used for the conceptual cartography in order to organize information collected, primary and secondary sources were recovered mainly from academic google. The results show four key aspects in the management of knowledge from socioformation. As a consecuence we have the basis of a key concept in the transformation of education in Latin America that requires empirical studies to consolidate in future pedagogical reforms.

The relationship between knowledge of leadership and knowledge management practices in the food industry in Kurdistan province, Iran.

Science.gov (United States)

Jad, Seyyed Mohammad Moosavi; Geravandi, Sahar; Mohammadi, Mohammad Javad; Alizadeh, Rashin; Sarvarian, Mohammad; Rastegarimehr, Babak; Afkar, Abolhasan; Yari, Ahmad Reza; Momtazan, Mahboobeh; Valipour, Aliasghar; Mahboubi, Mohammad; Karimyan, Azimeh; Mazraehkar, Alireza; Nejad, Ali Soleimani; Mohammadi, Hafez

2017-12-01

The aim of this study was to identify the relationship between the knowledge of leadership and knowledge management practices. This research strategy, in terms of quantity, procedure and obtain information, is descriptive and correlational. Statistical population, consist of all employees of a food industry in Kurdistan province of Iran, who were engaged in 2016 and their total number is about 1800 people. 316 employees in the Kurdistan food industry (Kurdistan FI) were selected, using Cochran formula. Non-random method and valid questions (standard) for measurement of the data are used. Reliability and validity were confirmed. Statistical analysis of the data was carried out, using SPSS 16. The statistical analysis of collected data showed the relationship between knowledge-oriented of leadership and knowledge management activities as mediator variables. The results of the data and test hypotheses suggest that knowledge management activities play an important role in the functioning of product innovation and the results showed that the activities of Knowledge Management (knowledge transfer, storage knowledge, application of knowledge, creation of knowledge) on performance of product innovation.

Social Media Strategies and Destination Management

DEFF Research Database (Denmark)

Munar, Ana Maria

2012-01-01

This study provides insights into social media practices and strategic considerations used by destination management organizations (DMOs). It examines a theoretical model of generic social media strategies for destination management and applies qualitative methods to analyze the social media...... initiatives of DMOs of Denmark, Norway, Finland, Sweden and the Scandinavian Tourist Board Asia/Pacific in the Nordic European Region. The study provides empirical evidence of emerging social media strategies among DMOs and confirms the growing importance of these new media. The findings point...... to the conflicting relationship between corporate culture and social media culture, the challenges innovative communication tools present for traditional management structures, poor levels of formalization and the lack of a knowledge base which results in ad-hoc decision making. Overall, the paper discusses...

Evaluation of knowledge management performances in NULIFE network

International Nuclear Information System (INIS)

Nitoi, Mirela; Cojan, Mihai; Pavelescu, Margarit

2009-01-01

One of the objectives of Nuclear Plant Life Prediction (NULIFE) network is the identification of experts and resources which can be used in the future. The major challenge is to use these competent personnel in an efficient manner, in the network. The paper presents the necessity of developing the knowledge management strategy for networks of excellence, as the specific issues of NULIFE network. In order to highlight the progress during the project operating, the developed indicators of performance are specified. The developed questionnaires evaluate the quality of knowledge management (development, use and distribution of knowledge), type of knowledge which is considered important for organization (at present and in future) and the benefits of knowledge transfer (immediate and in perspective). The developed questionnaires permit along with the evaluation of others groups activities, an auto-evaluation for the activity of the group where the subject is involved. (authors)

Knowledge Management

DEFF Research Database (Denmark)

Hald Nielsen, Bo; Nicolajsen, Katrine

For Økonomistyrelsen opstilles en teoretisk model over forudsætningerne for, at mmah er kan anvende knowledge management. Praksis vurderes dernæst i forhold til denne model.......For Økonomistyrelsen opstilles en teoretisk model over forudsætningerne for, at mmah er kan anvende knowledge management. Praksis vurderes dernæst i forhold til denne model....

THE IMPACT OF KNOWLEDGE AND RESOURCES ON MANAGEMENT

Directory of Open Access Journals (Sweden)

Marisa Padovani

2010-06-01

Full Text Available This paper considers the knowledge, resource, and competence management practices of a capital intensive company in Brazil. We map general and essential competencies, identify critical performance factors and catalogue the knowledge management tools available to the firm. We also attempt to trace the impact of the implementation strategies selected on the success or failure of the project. Two specific questions that arose in the course of the research were: a. How can firms maintain the knowledge base of the organization in the presence of high turnover, and b. What are the effects of the loss of intellectual capital on the firm. This was exploratory research, using the longitudinal case study method advocated by Voss, Tsikritsis and Frolich. The unit of analysis was the individual project. We studied 15 new plant erections or revamps carried out between 2007 and 2009. Data sources included interviews with key project management employees as well as analyses of management reports, firm data banks, and software used in the project management process. Among other things, our research identified a strong relationship between the profile of the individual project manager and the management structure adopted on a given project.

Marketing Management and Strategy

DEFF Research Database (Denmark)

This book gives readers an understanding of the factors that shape the marketing decisions of managers who operate in African economies. It brings together fifteen African cases written by scholars and executives with rich knowledge of business practices in Africa. By combining theoretical insights...... undergraduate and graduate students in marketing, international strategy and international business who require an understanding of African business...... with practical information from the cases, the reader is introduced to issues relating to marketing strategy formulation, managerial actions in designing and implementing marketing decisions, as well as the operational contexts within which these actions are taken. The book is essential reading for both...

Knowledge Management in Nigerian Universities: A Conceptual Model

OpenAIRE

Adebowale I Ojo

2016-01-01

Universities have traditionally been leaders in the field of knowledge production, research, and societal development. They are expected to be drivers of innovation, thereby contributing to the development of a learning society. The array of challenges facing universities in Nigeria and other developing countries forces one to question their levels of innovation. While knowledge management has been identified as a strategy for driving innovative processes in business organizations, there is a...

Knowledge management in support of enterprise risk management

OpenAIRE

Rodriguez, Eduardo; Edwards, John S.

2014-01-01

Risk management and knowledge management have so far been studied almost independently. The evolution of risk management to the holistic view of Enterprise Risk Management requires the destruction of barriers between organizational silos and the exchange and application of knowledge from different risk management areas. However, knowledge management has received little or no attention in risk management. This paper examines possible relationships between knowledge management constructs relate...

Towards Ubiquitous Peer Review Strategies to Sustain and Enhance a Clinical Knowledge Management Framework

Science.gov (United States)

Rocha, Roberto A.; Bradshaw, Richard L.; Bigelow, Sharon M.; Hanna, Timothy P.; Fiol, Guilherme Del; Hulse, Nathan C.; Roemer, Lorrie K.; Wilkinson, Steven G.

2006-01-01

Widespread cooperation between domain experts and front-line clinicians is a key component of any successful clinical knowledge management framework. Peer review is an established form of cooperation that promotes the dissemination of new knowledge. The authors describe three peer collaboration scenarios that have been implemented using the knowledge management infrastructure available at Intermountain Healthcare. Utilization results illustrating the early adoption patterns of the proposed scenarios are presented and discussed, along with succinct descriptions of planned enhancements and future implementation efforts. PMID:17238422

Online strategies to facilitate health-related knowledge transfer: a systematic search and review.

Science.gov (United States)

Mairs, Katie; McNeil, Heather; McLeod, Jordache; Prorok, Jeanette C; Stolee, Paul

2013-12-01

Health interventions and practices often lag behind the available research, and the need for timely translation of new health knowledge into practice is becoming increasingly important. The objective of this study was to conduct a systematic search and review of the literature on online knowledge translation techniques that foster the interaction between various stakeholders and assist in the sharing of ideas and knowledge within the health field. The search strategy included all published literature in the English language since January 2003 and used the medline, Cumulative Index to Nursing and Allied Health Literature (cinahl), embase and Inspec databases. The results of the review indicate that online strategies are diverse, yet all are applicable in facilitating online health-related knowledge translation. The method of knowledge sharing ranged from use of wikis, discussion forums, blogs, and social media to data/knowledge management tools, virtual communities of practice and conferencing technology - all of which can encourage online health communication and knowledge translation. Online technologies are a key facilitator of health-related knowledge translation. This review of online strategies to facilitate health-related knowledge translation can inform the development and improvement of future strategies to expedite the translation of research to practice. © 2013 Health Libraries Group of CILIP and John Wiley & Sons Ltd.

Understanding the application of knowledge management to the safety critical facilities

International Nuclear Information System (INIS)

Ilina, Elena

2010-01-01

Challenges to the operating nuclear power plants and transport infrastructures are outlined. It is concluded that most aggravating factors are related to knowledge. Thus, of necessity, effective knowledge management is required. Knowledge management theories are reviewed in their historical perspective as a natural extension and unification of information theories and theories about learning. The first line is identified with names as Wiener, Ashby, Shannon, Jaynes, Dretske, Harkevich. The second line - with Vygotsky, Engestroem, Carayannis. The recent developments of knowledge management theorists as Davenport, Prusak, Drew, Wiig, Zack are considered stressing learning, retaining of knowledge, approaching the state awareness of awareness, and alignment of knowledge management with the strategy of the concerned organizations. Further, some of the details and results are presented of what is achieved so far. More specifically, knowledge management tools are applied to the practical work activities as event reporting, data collection, condition assessment, verification of safety functions and incident investigation. Obstacles are identified and improvements are proposed. Finally, it is advised to continue to implement and further develop knowledge management tools in the organizations involved in various aspects of safety critical facilities

Innovations in knowledge management the impact of social media, semantic web and cloud computing

CERN Document Server

Phillips-Wren, Gloria; Jain, Lakhmi

2016-01-01

This book discusses emerging trends in the field of managing knowledge work due to technological innovations. The book is organized in 3 sections. The first section, entitled "Managing Knowledge, Projects and Networks", discusses knowledge processes and their use, reuse or generation in the context of an organization. The second section, entitled "Managing Knowledge using Social Media", focuses on factors influencing adoption and usage, the role of social media in managing knowledge, and factors that influence employees' acceptance and participation. The third section brings into discussion new approaches and technologies for acquiring knowledge. The book will be useful to both academics engaged in research in knowledge management and practitioners who are considering or implementing strategies for managing one of their most important resources.

Strategic knowledge management in brazilian organizations

Directory of Open Access Journals (Sweden)

Rivadávia Correa Drummond de Alvarenga

2010-08-01

Full Text Available Investigates the theme known as “Knowledge Management” (KM in three large Brazilian organizations trying to discuss its concepts, constituent elements, managerial approaches and tools, while aiming at leaving behind the purely terminological discussion, which is innocuous and naive. The basic presuppositions were two: (i most of what it´s referred to or named KM is actually “Information Management” (IM and IM is just one of the components of KM. KM is more than simply IM due to the fact that it includes and incorporates other concerns, such as the creation, use and sharing of information and knowledge in the organizational context; (ii a conceptual model or map can be formulated based on three basic conceptions: (a a strategic conception of information and knowledge, (b the introduction of such strategy in the tactical and operational levels through the several managerial approaches and informaion technology tools and (c the creation of an organizational space for knowledge. The main objective is to investigate and analyze the conceptions, motivations, practices and results of KM effectively implemented in three large Brazilian organizations. The qualitative research strategy used was the study of multiple cases with incorporated units of analysis and three criteria ere observed for the judgment of the quality of the research project: validity of the construct, external validity and reliability. Multiple sources of evidence were used and data analysis consisted of three flows of activities: data reduction, data displays and conclusion drawing/verification. The results confirmed the presuppositions and the fact that KM means a rethinking of management practices in the information ea. It was also identified that the main challenges facing organizations committed to KM have its focus on change management, cultural and behavioral issues and the creation of an enabling context that favors the creation, use and sharing of information and

Knowledge-based system for flight information management. Thesis

Science.gov (United States)

Ricks, Wendell R.

1990-01-01

The use of knowledge-based system (KBS) architectures to manage information on the primary flight display (PFD) of commercial aircraft is described. The PFD information management strategy used tailored the information on the PFD to the tasks the pilot performed. The KBS design and implementation of the task-tailored PFD information management application is described. The knowledge acquisition and subsequent system design of a flight-phase-detection KBS is also described. The flight-phase output of this KBS was used as input to the task-tailored PFD information management KBS. The implementation and integration of this KBS with existing aircraft systems and the other KBS is described. The flight tests are examined of both KBS's, collectively called the Task-Tailored Flight Information Manager (TTFIM), which verified their implementation and integration, and validated the software engineering advantages of the KBS approach in an operational environment.

Survey of Knowledge Management in Portals of Iran Ministries

OpenAIRE

Hassan Behzadi; Majideh Sanji

2012-01-01

Today, government services or e-government is one of the most important issues in society. Since in the e-government environment, the knowledge management strategy plays a central role, this paper has aimed to study knowledge access, creation, and transfer in portals of Iran ministries. The statistical populations of this study consisted of all Iran ministries portals. An evaluation model known as knowledge access, creation and transfer (K-ACT) was presented and with using this model, a che...

[Knowledge management (I)].

Science.gov (United States)

Ruiz Moreno, J; Cruz Martín Delgado, M

2001-09-01

Beyond to be in fashion, the knowledge management (KM) is by itself a powerful strategic weapon for managing organizations. In a first part, the authors analyze strategic concepts related to management, emphasizing the attachment between KM and competitive advantage. Finally, the authors tie the KM to learning process ("tacit knowledge", "socialization", "externalization", "combination", and "internationalization").

Knowledge-enabled Customer Relationship Management: integrating customer relationship management and knowledge management concepts

OpenAIRE

Gebert, Henning; Geib, Malte; Kolbe, Lutz; Brenner, Walter

2003-01-01

The concepts of customer relationship management (CRM) and knowledge management (KM) both focus on allocating resources to supportive business activities in order to gain competitive advantages. CRM focuses on managing the relationship between a company and its current and prospective customer base as a key to success, while KM recognizes the knowledge available to a company as a major success factor.From a business process manager's perspective both the CRM and KM approaches promise a positi...

Nuclear knowledge management and preservation: a case study of Pakistan

International Nuclear Information System (INIS)

Khan, S.R.

2005-01-01

The nuclear knowledge management (NKM) has become a major growing issue in the IAEA's Agenda. The use of nuclear technology in variety of application related to sustainable development, demands the preservation of nuclear knowledge. In developing countries the use of nuclear technology is much smaller compared to developed world. The nuclear knowledge management situation in the developing countries are not understood clearly. In case of Pakistan, the nuclear technology is being used in many areas of human need. These include energy, agricultural, medical and industrial applications. Also by the end of third decade, the authorities have set target to go for generating electricity through nuclear technology near to 800 MW. NKM is also vital for the new generation to understand the technology from elder's experiences and through proper knowledge preservation. This could only be done by adopting a proper nuclear knowledge management strategy. (author)

Knowledge Management at CNAT

Energy Technology Data Exchange (ETDEWEB)

Callosada, C. de la

2016-07-01

Knowledge management at CNAT (Almaraz & Trillo NPPs) representsa significant part of our safety-oriented management system. The purpose is to generate for the stations useful knowledge, which should be then preserved and made easily accessible for everyone in the organization. The aim is to promote knowledge usage for ensuring safe plant operation and facilitating the required generational change-over. In fact, knowledge management is considered one of the main policies at CNAT, with everyone in the organization being expected to collaborate in it. Similarly, some general behavioral expectations at CNAT are directly or indirectly related to knowledge management (i.e. qualification, teamwork, learning and continuous improvement). (Author)

Knowledge Management and Competitive Advantage: study in the metal-mechanic sector

Directory of Open Access Journals (Sweden)

Andressa Centenaro

2016-04-01

Full Text Available The study aims to analyze the factors related to organizational culture that assist in knowledge management processes, helping to generate competitive advantage in the companies of metal-mechanic sector. Therefore, a quantitative survey data collection strategy was performed by applying a structured questionnaire in a sample of 63 employees from 13 companies in the metal-mechanic sector. The results were analyzed using multiple regression and indicate that the studied segment, learning and trust are positive and significant predictors of knowledge management. Thus, it can be inferred that the companies that stimulate its employees to learn and invest in maintaining confidence among members of the organization may achieve better performance in knowledge management. Finally, the results also expose that the knowledge management directly influences the performance and organizational effectiveness, demonstrating that the use and sharing of tacit and explicit knowledge are generating competitive advantage to competitors.

Personal knowledge management: the foundation of organisational knowledge management

Directory of Open Access Journals (Sweden)

Priti Jain

2011-01-01

Full Text Available The purpose of this small-scale study was to explore how people perceived Personal Knowledge Management (PKM, whether people were aware of the PKM concept, and how PKM can have an impact on organisational knowledge management and productivity. A questionnaire survey with quantitative and qualitative questions was used. The study revealed that a majority (63% of respondents were not aware of the PKM concept; 33% were aware, while 2% had a vague idea about it. Eighty three (83% felt that it was important to manage personal knowledge and that PKM could increase individual productivity and organisational performance. The major recommendations included creating awareness about PKM. It should be at the heart of each employee-development programme, alignment of personal and organisational goals and adequate facilities and training in PKM.

Improving HIV/AIDS Knowledge Management Using EHRs.

Science.gov (United States)

Malmberg, Erik D; Phan, Thao M; Harmon, Glynn; Nauert, Richard F

2012-01-01

A primary goal for the development of EHRs and EHR-related technologies should be to facilitate greater knowledge management for improving individual and community health outcomes associated with HIV / AIDS. Most of the current developments of EHR have focused on providing data for research, patient care and prioritization of healthcare provider resources in other areas. More attention should be paid to using information from EHRs to assist local, state, national, and international entities engaged in HIV / AIDS care, research and prevention strategies. Unfortunately the technology and standards for HIV-specific reporting modules are still being developed. A literature search and review supplemented by the author's own experiences with electronic health records and HIV / AIDS prevention strategies will be used. This data was used to identify both opportunities and challenges for improving public health informatics primarily through the use of latest innovations in EHRs. Qualitative analysis and suggestions are offered for how EHRs can support knowledge management and prevention strategies associated with HIV infection. EHR information, including demographics, medical history, medication and allergies, immunization status, and other vital statistics can help public health practitioners to more quickly identify at-risk populations or environments; allocate scarce resources in the most efficient way; share information about successful, evidenced-based prevention strategies; and increase longevity and quality of life. Local, state, and federal entities need to work more collaboratively with NGOs, community-based organizations, and the private sector to eliminate barriers to implementation including cost, interoperability, accessibility, and information security.

Knowledge management: organizing nursing care knowledge.

Science.gov (United States)

Anderson, Jane A; Willson, Pamela

2009-01-01

Almost everything we do in nursing is based on our knowledge. In 1984, Benner (From Novice to Expert: Excellence and Power in Clinical Nursing Practice. Menlo Park, CA: Addison-Wesley; 1984) described nursing knowledge as the culmination of practical experience and evidence from research, which over time becomes the "know-how" of clinical experience. This "know-how" knowledge asset is dynamic and initially develops in the novice critical care nurse, expands within competent and proficient nurses, and is actualized in the expert intensive care nurse. Collectively, practical "know-how" and investigational (evidence-based) knowledge culminate into the "knowledge of caring" that defines the profession of nursing. The purpose of this article is to examine the concept of knowledge management as a framework for identifying, organizing, analyzing, and translating nursing knowledge into daily practice. Knowledge management is described in a model case and implemented in a nursing research project.

Knowledge management method for knowledge based BWR Core Operation Management System

Energy Technology Data Exchange (ETDEWEB)

Wada, Yutaka; Fukuzaki, Takaharu; Kobayashi, Yasuhiro

1989-03-01

A knowledge management method is proposed to support an except whose knowledge is stored in a knowledge base in the BWR Core Operation Management System. When the alterations in the operation plans are motivated by the expert after evaluating them, the method attempts to find the knowledge which must be modified and to give the expert guidances. In this way the resultant operation plans are improved by modifying values of referenced data. Using data dependency among data, which are defined and referred during inference, data to be modified are retrieved. In generating modification guidances, data reference and definition procedures are classified by syntactic analysis of knowledge. The modified data values are calculated with a sensitivity between the increment in the data to be modified and the resultant one in the performance of operation plans. The efficiency of the knowledge management by the proposed method, when applied to the knowledge based system including 500 pieces of knowledge for BWR control rod programming, is higher than that for interactive use of existing general purpose editors. (author).

Knowledge management method for knowledge based BWR Core Operation Management System

International Nuclear Information System (INIS)

Wada, Yutaka; Fukuzaki, Takaharu; Kobayashi, Yasuhiro

1989-01-01

A knowledge management method is proposed to support an except whose knowledge is stored in a knowledge base in the BWR Core Operation Management System. When the alterations in the operation plans are motivated by the expert after evaluating them, the method attempts to find the knowledge which must be modified and to give the expert guidances. In this way the resultant operation plans are improved by modifying values of referenced data. Using data dependency among data, which are defined and referred during inference, data to be modified are retrieved. In generating modification guidances, data reference and definition procedures are classified by syntactic analysis of knowledge. The modified data values are calculated with a sensitivity between the increment in the data to be modified and the resultant one in the performance of operation plans. The efficiency of the knowledge management by the proposed method, when applied to the knowledge based system including 500 pieces of knowledge for BWR control rod programming, is higher than that for interactive use of existing general purpose editors. (author)

Knowledge management in creativity

DEFF Research Database (Denmark)

Byrge, Christian; Hansen, Søren

2011-01-01

Is it possible to predetermine what kind of ideas that comes out of creativity by using knowledge management? Is it possible to decide beforehand what ideas we want to generate and the direction in which an idea takes in the further development? This paper deals with knowledge management in creat......Is it possible to predetermine what kind of ideas that comes out of creativity by using knowledge management? Is it possible to decide beforehand what ideas we want to generate and the direction in which an idea takes in the further development? This paper deals with knowledge management...... in creativity. The point of departure is taken in the connection between knowledge in a cognitive sense, and creativity focussing on ideas. The paper gives a perspective on how knowledge management can be part of creativity. It develops a concept of horizontal thinking and combines it with the fuzzy set theory...

Relationships between core factors of knowledge management in hospital nursing organisations and outcomes of nursing performance.

Science.gov (United States)

Lee, Eun Ju; Kim, Hong Soon; Kim, Hye Young

2014-12-01

The study was conducted to investigate the levels of implementation of knowledge management and outcomes of nursing performance, to examine the relationships between core knowledge management factors and nursing performance outcomes and to identify core knowledge management factors affecting these outcomes. Effective knowledge management is very important to achieve strong organisational performance. The success or failure of knowledge management depends on how effectively an organisation's members share and use their knowledge. Because knowledge management plays a key role in enhancing nursing performance, identifying the core factors and investigating the level of knowledge management in a given hospital are priorities to ensure a high quality of nursing for patients. The study employed a descriptive research procedure. The study sample consisted of 192 nurses registered in three large healthcare organisations in South Korea. The variables demographic characteristics, implementation of core knowledge management factors and outcomes of nursing performance were examined and analysed in this study. The relationships between the core knowledge management factors and outcomes of nursing performance as well as the factors affecting the performance outcomes were investigated. A knowledge-sharing culture and organisational learning were found to be core factors affecting nursing performance. The study results provide basic data that can be used to formulate effective knowledge management strategies for enhancing nursing performance in hospital nursing organisations. In particular, prioritising the adoption of a knowledge-sharing culture and organisational learning in knowledge management systems might be one method for organisations to more effectively manage their knowledge resources and thus to enhance the outcomes of nursing performance and achieve greater business competitiveness. The study results can contribute to the development of effective and efficient

The Impact of Organizational Knowledge Strategies in Deliberating of Organizational Success among Managers in Saudi Arabian Industrial Companies

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Ibrahim Alhodhaibi

2015-06-01

Finally, it was found that the most important variables that activate knowledge strategies in organizational success development is to encourage teamwork and human relations development, social and cultural organizational that encourage transfer and sharing knowledge, as well as holding courses regarding knowledge strategies, success and increased dependence on modern technology in knowledge transfer. All of this would increase knowledge exchange in industrial companies, which positively reflected successful works.

Organizational culture and knowledge management in the electric power generation industry

Science.gov (United States)

Mayfield, Robert D.

Scarcity of knowledge and expertise is a challenge in the electric power generation industry. Today's most pervasive knowledge issues result from employee turnover and the constant movement of employees from project to project inside organizations. To address scarcity of knowledge and expertise, organizations must enable employees to capture, transfer, and use mission-critical explicit and tacit knowledge. The purpose of this qualitative grounded theory research was to examine the relationship between and among organizations within the electric power generation industry developing knowledge management processes designed to retain, share, and use the industry, institutional, and technical knowledge upon which the organizations depend. The research findings show that knowledge management is a business problem within the domain of information systems and management. The risks associated with losing mission critical-knowledge can be measured using metrics on employee retention, recruitment, productivity, training and benchmarking. Certain enablers must be in place in order to engage people, encourage cooperation, create a knowledge-sharing culture, and, ultimately change behavior. The research revealed the following change enablers that support knowledge management strategies: (a) training - blended learning, (b) communities of practice, (c) cross-functional teams, (d) rewards and recognition programs, (e) active senior management support, (f) communication and awareness, (g) succession planning, and (h) team organizational culture.

Social Media for Knowledge Management

DEFF Research Database (Denmark)

Dyrby, Signe

2013-01-01

of social media as a tool for knowledge management presents an interesting addition to existing knowledge management initiatives. In this research in progress paper, social media for knowledge management is explored through investigating the research question, how can social media influence knowledge...... and show multiple opportunities and challenges for adopting these initiatives into organizational practices. In recent years social media technologies have entered the organizational spheres with the objective of connecting people and enabling them to share and build knowledge. The application and use...... management practices in organizations? The investigation builds on a theoretical reflection of the concepts of knowledge management practices and social media. The method for the theoretical investigation is based in the outline of core literature perspectives dealing with knowledge management practices...

Strategic Management Accounting in the Knowledge Economy : Interplay between Control and Strategy in IT Consultancy

OpenAIRE

Scott, Gustav; Gyllenstedt, Felix

2008-01-01

In today’s world information and knowledge is the most valuable asset and an increasing number of people are working with selling their specialized knowledge. In this knowledge economy professional services are increasing in importance and consultants play an increasingly important role. This master thesis investigates the interplay between management control and the strategizing process in IT-Consultancy firms. With the purpose of gaining an understanding on how management control systems ar...

Management of knowledge across generations: preventing knowledge loss, enabling knowledge readiness

International Nuclear Information System (INIS)

Day, John A.

2012-01-01

J. Day argued that the preservation of records is a necessary, but not a sufficient condition to enable intelligent future decision making and management of nuclear waste. He distinguishes knowledge management from information management. Information without the potential to act on it is information for its own sake. He believes that knowledge will be a key factor for the generations that follow us. Records need knowledge, and knowledge needs records. A single representation of knowledge can be dangerous. Knowledge is multifaceted and complex, which necessitates a holistic approach. Throughout the presentation the concepts of 'knowledge readiness' and 'knowledge mothballing' (the process of knowing, forgetting and relearning) were proposed. Based on experiences at Sellafield the actions of knowledge audit mapping (including technical, societal and historical knowledge), knowledge loss risk assessing (although we would like to we cannot hold on to everything, and should thus take a risk approach, asking ourselves what is at stake if we delete certain parts of information), and knowledge retention for the long term management of a nuclear facility were presented. During the discussion, the link between knowledge and behaviour was raised. It was argued that the better informed people are, the less likely they are to make mistakes

Methodology for Knowledge Synthesis of the Management of Vaccination Pain and Needle Fear.

Science.gov (United States)

Taddio, Anna; McMurtry, C Meghan; Shah, Vibhuti; Yoon, Eugene W; Uleryk, Elizabeth; Pillai Riddell, Rebecca; Lang, Eddy; Chambers, Christine T; Noel, Melanie; MacDonald, Noni E

2015-10-01

A knowledge synthesis was undertaken to inform the development of a revised and expanded clinical practice guideline about managing vaccination pain in children to include the management of pain across the lifespan and the management of fear in individuals with high levels of needle fear. This manuscript describes the methodological details of the knowledge synthesis and presents the list of included clinical questions, critical and important outcomes, search strategy, and search strategy results. The Grading of Assessments, Recommendations, Development and Evaluation (GRADE) and Cochrane methodologies provided the general framework. The project team voted on clinical questions for inclusion and critically important and important outcomes. A broad search strategy was used to identify relevant randomized-controlled trials and quasi-randomized-controlled trials. Quality of research evidence was assessed using the Cochrane risk of bias tool and quality across studies was assessed using GRADE. Multiple measures of the same construct within studies (eg, observer-rated and parent-rated infant distress) were combined before pooling. The standardized mean difference and 95% confidence intervals (CI) or relative risk and 95% CI was used to express the effects of an intervention. Altogether, 55 clinical questions were selected for inclusion in the knowledge synthesis; 49 pertained to pain management during vaccine injections and 6 pertained to fear management in individuals with high levels of needle fear. Pain, fear, and distress were typically prioritized as critically important outcomes across clinical questions. The search strategy identified 136 relevant studies. This manuscript describes the methodological details of a knowledge synthesis about pain management during vaccination and fear management in individuals with high levels of needle fear. Subsequent manuscripts in this series will present the results for the included questions.

Evaluation of the implementation of the knowledge management processes in Shiraz University of Medical Sciences teaching hospitals, 2014

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Roxana Sharifian

2015-01-01

Full Text Available Introduction: Recognition and implementation of knowledge management have an important effect on improving the quality of hospital activities. According to the direct relationship with the society’s health, health and treatment departments need knowledgeable and skillful staff. Thus, this research investigated different dimensions of the knowledge management processes in teaching hospitals of Shiraz University of Medical Sciences in 2014. Method: This cross-sectional analytical study was performed on 103 top and middle-ranked managers of Shiraz University of Medical Sciences hospitals. The instrument was a valid and reliable questionnaire containing six knowledge management dimensions. Data were analyzed in SPSS software version 16, using the one-sample t-test and ANOVA. Results: The results of the study showed that among the processes of knowledge management dimensions, “acquisition and knowledge creation”(mean=3.2 and “strategy and policy of knowledge” (mean=3.13 had the highest ranks and “assessment and feedback of knowledge” (mean=2.86 and “knowledge sharing” (mean=2.61 were at the lowest levels. The comparison between these six dimensions demonstrated that there were significant relationships among “strategy and policy of knowledge” and “acquisition and knowledge creation” (p=0.047,“strategy and policy of knowledge” and “organizing and documenting of knowledge” (p=0.206, “organizing and documenting of knowledge” and “knowledge sharing” (p=0.259, “organizing and documenting of knowledge” and “use and reuse of knowledge” (p=0.325, “use and reuse of knowledge”, and “knowledge sharing” (p=0.100. Conclusion: According to the results, the conditions of “strategy and policy of knowledge” and “acquisition and knowledge creation” dimensions are at the average level and other dimensions of knowledge management processes are poor in teaching hospitals of Shiraz University of Medical

Irritable bowel syndrome: contemporary nutrition management strategies.

Science.gov (United States)

Mullin, Gerard E; Shepherd, Sue J; Chander Roland, Bani; Ireton-Jones, Carol; Matarese, Laura E

2014-09-01

Irritable bowel syndrome is a complex disorder whose pathophysiology involves alterations in the enteric microbiota, visceral hypersensitivity, gut immune/barrier function, hypothalamic-pituitary-adrenal axis regulation, neurotransmitters, stress response, psychological factors, and more. The importance of diet in the management of irritable bowel syndrome has taken center stage in recent times as the literature validates the relationship of certain foods with the provocation of symptoms. Likewise, a number of elimination dietary programs have been successful in alleviating irritable bowel syndrome symptoms. Knowledge of the dietary management strategies for irritable bowel syndrome will help guide nutritionists and healthcare practitioners to deliver optimal outcomes. This tutorial reviews the nutrition management strategies for irritable bowel syndrome. © 2014 American Society for Parenteral and Enteral Nutrition.

IT Management: How IT managers gain IT knowledge

DEFF Research Database (Denmark)

Søndergård, Jes; Tambo, Torben; Koch, Christian

2010-01-01

It is not a secret that, IT management has become more and more and integrated part of almost all organizations. IT managers posses an enormous amount of knowledge within both organizational knowledge and general IT knowledge. This article investigates how IT managers keep themselves updated...... on IT knowledge in general and looks into how much time IT managers spend on weekly basis searching the net for new or problem solving IT knowledge. The theory used in this paper is used to investigate the current role of IT managers and what issues they are facing. Furthermore a research is conducted where 7...... IT managers in medium sized and large Danish companies are interviewed to add further focus on the role of the IT manager and to focus on how they keep themselves updated. Beside finding substantial need for more research, IT managers - generalists or specialists - only have limited knowledge resources...

Knowledge evaluation for knowledge management implementation: A case study of the radiopharmaceutical centre of IPEN

Energy Technology Data Exchange (ETDEWEB)

Ricciardi, R.I. [Instituto de Pesquisas Energeticas e Nucleares, Nuclear and Energy Research Institute, IPEN-Brazil, Cidade Universitaria, Sao Paulo, SP (Brazil)]. E-mail: rita@ipen.br; Barroso, A.C.O. [Instituto de Pesquisas Energeticas e Nucleares, Nuclear and Energy Research Institute, IPEN-Brazil, Cidade Universitaria, Sao Paulo, SP (Brazil)]. E-mail: barroso@ipen.br; Ermine, J.-L. [INT - Institut National des Telecommunications, Evry Cedex (France)]. E-mail: jean-louis.ermine@int-evry.fr

2006-07-01

In recent years, organisations have used multiple methods and approaches to design their strategic and action plans. In this context, resource-based view (RBV) and knowledge-based view (KBV) frameworks have received increased attention as being instrumental to strategy formulation. The synergy of these approaches with knowledge management initiatives is intuitive and their use in a common framework is discussed here to show the importance of methods and instruments to mapping and assessing the knowledge assets of an organisation. The application of such methods to the radiopharmaceutical centre of IPEN is described. (author)

Knowledge evaluation for knowledge management implementation: A case study of the radiopharmaceutical centre of IPEN

International Nuclear Information System (INIS)

Ricciardi, R.I.; Barroso, A.C.O.; Ermine, J.-L.

2006-01-01

In recent years, organisations have used multiple methods and approaches to design their strategic and action plans. In this context, resource-based view (RBV) and knowledge-based view (KBV) frameworks have received increased attention as being instrumental to strategy formulation. The synergy of these approaches with knowledge management initiatives is intuitive and their use in a common framework is discussed here to show the importance of methods and instruments to mapping and assessing the knowledge assets of an organisation. The application of such methods to the radiopharmaceutical centre of IPEN is described. (author)

Successes and Failures of Knowledge Management: An Investigation into Knowledge Management Metrics

International Nuclear Information System (INIS)

Liebowitz, J.

2016-01-01

Full text: In reviewing the literature and industry reports, a number of organizations have approached KM metrics from a balanced scorecard, intellectual capital (e.g., Skandia’s intellectual capital navigator), activity-based costing, or other borrowed approaches from the accounting and human resources disciplines. Liebowitz in his edited book, Making Cents Out of Knowledge Management (Scarecrow Press, 2008), shows case studies of organizations trying to measure knowledge management success. A few methodologies have examined ways to measure return on knowledge, such as Housel and Bell’s knowledge value-added (KVA) methodology (Housel and Bell, 2001). Liebowitz analyzed over 80 publications on knowledge management metrics, whereby KM metrics can be divided into system measures, output measures, and outcome measures. (author

Technology and Products Supporting E-learning by Knowledge Management - A Review

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Ying Wang

2014-06-01

Full Text Available Abstract—Knowledge management is supported by many strategies such as business intelligence, collaboration, document management and e-learning. With the development of modern information technology and the increases of demand for building and maintaining dynamic capabilities, E-learning has played more and more important role of all the technologies in the supporting knowledge management. A successful e-learning system is supported by many critical success factors and technology has become the key factor among these factors. Consequently, the review of basic technologies and corresponding products that support e-learning will be in favor of further study on e-learning. From perspective of knowledge management, this paper makes a review about the relationship between e-learning and knowledge management and advanced technologies and corresponding products that support the design and operation of e-learning system. At the end of this paper, we analyze the main trends of the development direction of e-learning technology.

Conceptualizing Knowledge Communication for Project Management

DEFF Research Database (Denmark)

Kampf, Constance Elizabeth

2015-01-01

In the field of project management, the search for better ways to manage projects is ongoing. One of the more recent trends in the literature focuses on the integration of knowledge management in project management environments. Advantages of integrating knowledge management into projects can be ...... knowledge for project management, this paper focuses on extending Knowledge Management to include concepts related to communicating knowledge from the fields of rhetoric, knowledge communication, and corporate communication....

Strategy generation in accident management support

International Nuclear Information System (INIS)

Sirola, M.

1995-01-01

An increased interest for research in the field of Accident Management can be noted. Several international programmes have been started in order to be able to understand the basic physical and chemical phenomena in accident conditions. A feasibility study has shown that it would be possible to design and develop a computerized support system for plant staff in accident situations. To achieve this goal the Halden Project has initiated a research programme on Computerized Accident Management Support (CAMS project). The aim is to utilize the capabilities of computerized tools to support the plant staff during the various accident stages. The system will include identification of the accident state, assessment of the future development of the accident and planning of accident mitigation strategies. A prototype is developed to support operators and the Technical Support Centre in decision making during serious accident in nuclear power plants. A rule based system has been built to take care of the strategy generation. This system assists plant personnel in planning control proposals and mitigation strategies from normal operation to severe accident conditions. The ideal of a safety objective tree and knowledge from the emergency procedures have been used. Future prediction requires good state identification of the plant status and some knowledge about the history of some critical variables. The information needs to be validated as well. Accurate calculations in simulators and a large database including all important information form the plant will help the strategy planning. (author). 12 refs, 2 figs

Management and leadership: analysis of nurse manager's knowledge.

Science.gov (United States)

Lourenço, Maria Regina; Shinyashiki, Gilberto Tadeu; Trevizan, Maria Auxiliadora

2005-01-01

Nurses have assumed management positions in many health institutions. To properly accomplish the demands of this role, it is important that they be competent in both management and leadership. For appropriate performance, knowledge of management and supervision styles is a priority. Therefore, the goal of this investigation is to identify the nurse manager's knowledge regarding management and leadership. A structured questionnaire containing twenty-seven questions was applied to twelve Brazilian nurse managers of primary care center called "Family Basic Health Units". Data analysis suggested that the nurse manager lower knowledge in management and leadership is related to visionary leadership, management and leadership conceptual differences, leader's behavior, and situational leadership. And, nurse manager greater knowledge is related to power; team work, and coherence between values and attitudes.

Design knowledge management using configuration manager

International Nuclear Information System (INIS)

Kang, Mu Jin; Jung, Seung Hwan

2000-01-01

It is known that about 15 to 40 percent of total design time is spent on retrieving information such as standard parts, handbook data, engineering equations, previous designs. This paper describes a knowledge management system for machine tool design. Product structuring, change management, and complex design knowledge management are possible through the developed system. The system can speed up the design process by making necessary data instantly available as it is needed and keeping of all the relevant design information and knowledge including individual decisions, design intentions, documents, and drawings

Strategies for sustainable management of renewable resources during environmental change.

Science.gov (United States)

Lindkvist, Emilie; Ekeberg, Örjan; Norberg, Jon

2017-03-15

As a consequence of global environmental change, management strategies that can deal with unexpected change in resource dynamics are becoming increasingly important. In this paper we undertake a novel approach to studying resource growth problems using a computational form of adaptive management to find optimal strategies for prevalent natural resource management dilemmas. We scrutinize adaptive management, or learning-by-doing, to better understand how to simultaneously manage and learn about a system when its dynamics are unknown. We study important trade-offs in decision-making with respect to choosing optimal actions (harvest efforts) for sustainable management during change. This is operationalized through an artificially intelligent model where we analyze how different trends and fluctuations in growth rates of a renewable resource affect the performance of different management strategies. Our results show that the optimal strategy for managing resources with declining growth is capable of managing resources with fluctuating or increasing growth at a negligible cost, creating in a management strategy that is both efficient and robust towards future unknown changes. To obtain this strategy, adaptive management should strive for: high learning rates to new knowledge, high valuation of future outcomes and modest exploration around what is perceived as the optimal action. © 2017 The Author(s).

Knowledge translation in healthcare: Incorporating theories of learning and knowledge from the management literature.

Science.gov (United States)

Oborn, Eivor; Barrett, Michael; Racko, Girts

2013-01-01

The authors draw selectively on theories of learning and knowledge, which currently have received little attention from knowledge translation (KT) researchers, and suggest how they might usefully inform future development of the KT literature. The purpose of this paper is to provide conceptual tools and strategies for the growing number of managers, clinicians and decision makers navigating this arena The authors conducted a narrative review to synthesise two streams of literature and examine evolving conceptual landscape concerning knowledge translation over the previous three decades. Conceptual mapping was used iteratively to develop and synthesise the literature. Iterative feedback from relevant research and practice stakeholder groups was used to focus and strengthen the review. KT has been conceptualised along three competing frames; one focusing on linear (largely unidirectional) transfer of knowledge; one focusing on KT as a social process; and another that seeks to more fully incorporate contextual issues in understanding research implementation. Three overlapping themes are found in the management literature that inform these debates in the health literature, namely knowledge boundaries, organisational learning and absorptive capacity. Literature on knowledge boundaries problematizes the nature of boundaries and the stickiness of knowledge. Organisational learning conceptualises the need for organisational wide systems to facilitate learning processes; it also draws on a more expansive view of knowledge. Absorptive capacity focuses at the firm level on the role of developing organisational capabilities that enable the identification, assimilation and use of new knowledge to enable innovation. The paper highlights the need to consider KT processes at multiple levels, including individual, organisational and strategic levels. These are important not only for research but also have practical implications for individuals and organisations involved in KT

Parents' knowledge, attitudes, use of pain relief methods and satisfaction related to their children's postoperative pain management: a descriptive correlational study.

Science.gov (United States)

Chng, Hui Yi; He, Hong-Gu; Chan, Sally Wai-Chi; Liam, Joanne Li Wee; Zhu, Lixia; Cheng, Karis Kin Fong

2015-06-01

To examine parents' knowledge about and attitudes towards pain management, use of pain relief strategies and satisfaction with their children's postoperative pain management, as well as the relationships among these variables. Children's postoperative pain is inadequately managed worldwide. Despite increasing emphasis on parental involvement in children's postoperative pain management, few studies have examined parents' management of their child's postoperative pain in Singapore. A descriptive correlational study. A convenience sample of 60 parents having 6- to 14-year-old children undergoing inpatient elective surgery in a public hospital in Singapore was recruited. Data were collected one day after each child's surgery using the Pain Management Knowledge and Attitudes questionnaire and the Parents' Use of Pain Relief Strategies questionnaire. Descriptive statistics, Mann-Whitney U tests, Kruskal-Wallis tests and Spearman's rank correlation coefficient were used for data analyses. Parents displayed moderate levels of knowledge, attitudes and use of pain relief methods in relation to their children's postoperative pain and pain management. They were generally satisfied with the management of their child's postoperative pain. There was significant difference in Parents' Use of Pain Relief Strategies scores between parents with and without previous experience of caring for their hospitalised child. Statistically significant positive correlations were found between parents' knowledge and attitude, knowledge and satisfaction, attitude and satisfaction, knowledge and pain relief strategies, as well as attitude and pain relief strategies. This study indicates the need to provide parents with more information regarding their children's postoperative pain management. Future studies are needed to develop educational interventions for parents to improve their knowledge and attitudes, which will eventually improve their use of pain relief strategies for their children. Health

Strategies for developing knowledge economy in Romania

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Hadad Shahrazad

2017-09-01

Full Text Available The present paper delves into the specifics of knowledge economy with a particular focus on Romania. In the first part, it identifies knowledge economy characteristics and pillars and it analyses them as compared to levels exhibited by countries in the European Union. In the second part it argues for the strategies that could be used for enhancing knowledge economy in Romania. In order to do so we used the Delphi method and we identified 25 experts in the knowledge economy/management field coming from internationally renowned companies, universities and ministries located in Romania, to whom we sent invitations for participating in our Delphi survey that lasted one month. Out of the 25 experts, 10 answered positively and during the research we had an attrition rate of 90%. The experts delivered their opinions on the measures to be adopted in order to increase education and learning, ICT and innovation as building blocks of knowledge economy. Findings reveals that knowledge economy can be developed by adopting measures such as: devising a governmental program that will sustain the development of knowledge repositories at the level of technological clusters, industry associations and other professional organizations by providing financial assistance for hardware acquisition and software development in order to facilitate knowledge transfer; Governmental program for the financial support of schools’ investments in hardware and educational software and the training of staff for the use of ITC in teaching and learning, etc.

Knowledge management - A key issue for EnBW

International Nuclear Information System (INIS)

Zimmer, H.J.

2007-01-01

power facilities. Competent and motivated employees, a good safety culture, excellent knowledge management and good organised processes create a solid foundation. This is why knowledge management has been consistently and systematically integrated in the EnBW strategy for a number of years now. Examples for the implementation of knowledge management objectives in the nuclear energy operations of EnBW: 1) Cascading of corporate goals down to the individual company and clear-cut definition and broadly-based communication of the goals on the level of the nuclear generating company to ensure that employees understand the overall context and the key challenges. 2) Far-sighted personnel planning providing for overlaps between outgoing and new incoming employees, measures to promote the willingness to learn etc. 3) Human resource management/Maintenance of personnel levels exceeding official requirements. 4) Cooperation with other German energy supply companies in the creation of a 'nuclear energy expert network' to systematically support and promote the preservation of the nuclear technology infrastructure in the research landscape 5) Implementation of a special knowledge management project in connection with the dismantling of the Obrigheim facility. 6) Implementation of an indicator-based safety management system at all nuclear power plant locations of EnBW. 7) All processes that are key to operation are standardised in the form of a workflow model and documented in an electronic database system; appointment of responsible process officer. 8) Strategic and broadly based ageing management programme. 9) EnBW's nuclear power plants regularly undergo international reviews. (author)

Cross-cultural Knowledge Management

Directory of Open Access Journals (Sweden)

Dorel Mihai PARASCHIV

2009-01-01

Full Text Available The success of international companies in providing high quality products and outstanding services is subject, on the one hand, to the increasing dynamic of the economic environment and on the other hand to the adoption of worldwide quality standards and procedures. As market place is becoming more and more global, products and services offered worldwide by international companies must face the multi-cultural environment challenges. These challenges manifest themselves not only at customer relationship level but also deep inside companies, at employee level. Important support in facing all these challenges has been provided at cognitive level by management system models and at technological level by information cutting edge technologies Business Intelligence & Knowledge Management Business Intelligence is already delivering its promised outcomes at internal business environment and, with the explosive deployment of public data bases, expand its analytical power at national, regional and international level. Quantitative measures of economic environment, wherever available, may be captured and integrated in companies’ routine analysis. As for qualitative data, some effort is still to be done in order to integrate measures of social, political, legal, natural and technological environment in companies’ strategic analysis. An increased difficulty is found in treating cultural differences, common knowledge making the most hidden part of any foreign environment. Managing cultural knowledge is crucial to success in cultivating and maintaining long-term business relationships in multicultural environments. Knowledge Management provides the long needed technological support for cross-cultural management in the tedious task of improving knowledge sharing in multi-national companies and using knowledge effectively in international joint ventures. The paper is approaching the conceptual frameworks of knowledge management and proposes an unified model

Design-for-Six-Sigma To Develop a Bioprocess Knowledge Management Framework.

Science.gov (United States)

Junker, Beth; Maheshwari, Gargi; Ranheim, Todd; Altaras, Nedim; Stankevicz, Michael; Harmon, Lori; Rios, Sandra; D'anjou, Marc

2011-01-01

Owing to the high costs associated with biopharmaceutical development, considerable pressure has developed for the biopharmaceutical industry to increase productivity by becoming more lean and flexible. The ability to reuse knowledge was identified as one key advantage to streamline productivity, efficiently use resources, and ultimately perform better than the competition. A knowledge management (KM) strategy was assembled for bioprocess-related information using the technique of Design-for-Six-Sigma (DFSS). This strategy supported quality-by-design and process validation efforts for pipeline as well as licensed products. The DFSS technique was selected because it was both streamlined and efficient. These characteristics permitted development of a KM strategy with minimized team leader and team member resources. DFSS also placed a high emphasis on the voice of the customer, information considered crucial to the selection of solutions most appropriate for the current knowledge-based challenges of the organization. The KM strategy developed was comprised of nine workstreams, constructed from related solution buckets which in turn were assembled from the individual solution tasks that were identified. Each workstream's detailed design was evaluated against published and established best practices, as well as the KM strategy project charter and design inputs. Gaps and risks were identified and mitigated as necessary to improve the robustness of the proposed strategy. Aggregated resources (specifically expense/capital funds and staff) and timing were estimated to obtain vital management sponsorship for implementation. Where possible, existing governance and divisional/corporate information technology efforts were leveraged to minimize the additional bioprocess resources required for implementation. Finally, leading and lagging indicator metrics were selected to track the success of pilots and eventual implementation. A knowledge management framework was assembled for

Knowledge Strategies in Using Social Networks

Directory of Open Access Journals (Sweden)

Contantin BRĂTIANU

2013-05-01

Full Text Available Knowledge strategy selection is a multiple criteria decision-making (MCDM problem, and requires adequate methods to solve it appropriately. Knowledge strategies are also intrinsically linked to individuals and their ability to comprehend the world and leverage their intellectual assets to respond e!ectively to a fast changing environment. the essential features of social networking sites include but are not limited to: blogging, grouping, networking and instant messaging. Since the social networks facilitate communication and interaction among users, there is a continuous need of researches to examine what are the motives that a!ect the acceptance of usage of the social networks. This study aims at examining the role of the knowledge strategies that individuals employ in using social networks with respect to the overall objective of increasing the knowledge level. For this purpose we have used the Analytic Hierarchy Process (AHP mathematical model since it allows us a structuring of the overall objective on the main components. For the present research we considered a structure composed of three levels: L1 – the purpose of networking, L2 – strategies used to achieve that purpose, and L3 – activities needed for strategies implementation. At the upper level (L1, the main objective of a person in using social networks is to increase its knowledge level. To obtain the aforementioned objective we considered for the second level (L2 the following strategies: S1 – to learn from other persons; S2 – to make new friends; S3 – to increase the personal experience and visibility. the implementation of these strategies is realized through the following activities considered at the third hierarchy level (L3: A1– joining general social networks (e.g. Facebook, Google+, MySpace, Hi5 etc.; A2– joining professional social networks (e.g. LinkedIn etc.; A3– creating a personal blog (e.g. Blogster, Wordpress etc.; A4– joining online communities of

Structuring Knowledge Management – Classical Theory, Strategic Initiation And Operational Knowledge Management (part I

Directory of Open Access Journals (Sweden)

Zawiła-Niedźwiecki Janusz

2015-06-01

Full Text Available The article is the generalization of experience of the implementation project, which has been treated as well as a research field. The results are presented in two parts. The first part includes: a description of the classical approach to knowledge management and shows the concept of structure of process of knowledge management with a description of the procedure in each step of the process. The key idea is to divide the process in three spirals of actions: spiral of perfecting the collection of knowledge; spiral of the perfecting of the formulation of knowledge; spiral of perfecting the utilization of knowledge. Part II of this paper is article Structuring Knowledge Management – Levels, Resources And Efficiency Areas of Knowledge Management (DOI: 10.1515/fman-2015-0042.

Designing Knowledge Map for Knowledge Management projects Using Network Analysis

Directory of Open Access Journals (Sweden)

heidar najafi

2017-09-01

Full Text Available In this research knowledge management has been studied as an interdisciplinary area. We aim to find an answer for this question that "what are the scientific structure and knowledge map of knowledge management projects regarding these two aspect of subject areas and keywords. For this purpose, nearly 40000 scientific documents including knowledge management as one of their keywords were selected from Scopus database and were studied in various subject areas. In this research,bar charts have been drawn for each index of subject areas and keywords. Besides, using Co-occurrence matrix, adjacency graphs were drawn and then clustered using Average-Link algorithm. Bar charts and graphs were drawn using R and Excel software. The results of this research showed that among the researches on knowledge management in the world, the most relevant scientific fields to knowledge management are Computer Sciences with 32.5%, Business, Management and Accounting with 14.5%, Engineering with 13.7%, Decisive Sciences with 12.6%, Mathematics with 7.07%, and Social Sciences with 6.63%, respectively. The most keywords collocate with knowledge management in the world are Human-Computer Interaction, Information Management, Systems Management, Information Technology, Manufacturing, Acquisition of Knowledge, Semantics, Knowledge Transfer, Ontology and Information Retrieval.

Knowledge Management System in Health & Social Care: Review on 20 Practiced Knowledge Management

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Muhammad Saiful Ridhwan

2014-02-01

Full Text Available The importance of managing medical information has become very critical in the healthcare delivery system. Medical information nowadays are optimized towards serving different areas such as; diagnosing of diseases, planning and administration, treatment and monitoring of patient outcomes, services and costs. This article provides a review into various Health and Social Care systems which encompasses the Knowledge Management value. For analysis, more than 30 systems that are related to Health and Social Care were gathered via Internet research, only 20 of these systems were finally selected based on recent system development and popularity of the system.Keywords: Health Care, Knowledge, Knowledge Management, Social Care, systemdoi:10.12695/ajtm.2013.6.2.4 How to cite this article:Ridhwan, M.S., and Oyefolahan, I.O. (2013. Knowledge Management System in Health & Social Care: Review on 20 Practiced Knowledge Management. The Asian Journal of Technology Management 6 (2: 92-101. Print ISSN: 1978-6956; Online ISSN: 2089-791X. doi:10.12695/ajtm.2013.6.2.4

Management of the nuclear knowledge and educational strategies in universities

International Nuclear Information System (INIS)

Martin del Campo M, C.

2012-10-01

An introduction is made to the topic of management of the nuclear knowledge and recommendations are presented for its implementation as a curricular subject in the universities and institutions that have post-graduate programs in the engineering and/or nuclear sciences area. The necessity of incorporating a wide variety of tools and innovative techniques of teaching (for example, simulators, didactic games in computer, e-learning) that assure that the learning will be given in an efficient and lasting way is projected. Some strategies are listed to attract the best students toward the academic programs in nuclear engineering or related. Given the great multidisciplinary of the personnel of a nuclear power station, and the other facilities of the fuel cycle, the importance is pointed out of providing the nuclear foundations to all the workers and directive with different formation to the nuclear area, in an attractive way so that they obtain and assimilate the nuclear foundations that will allow him to work efficiently and with all security. Finally, also an analysis is presented about the advantages that represent the education nets that integrate people or institutions in the national, regional or international ambit, which have been created to initiative of the IAEA, having as objective to share ideas, information, study programs, courses, software and resources in general that support the formation of human resources of very high quality, required by the nuclear facilities and the research centers on advanced technologies, as well as to implement programs of nuclear development to short, medium and long period in our country. (Author)

Total Quality Management in a Knowledge Management Perspective.

Science.gov (United States)

Johannsen, Carl Gustav

2000-01-01

Presents theoretical considerations on both similarities and differences between information management and knowledge management and presents a conceptual model of basic knowledge management processes. Discusses total quality management and quality control in the context of information management. (Author/LRW)

Knowledge management in Portuguese healthcare institutions.

Science.gov (United States)

Cruz, Sofia Gaspar; Ferreira, Maria Manuela Frederico

2016-06-01

Knowledge management imposes itself as a pressing need for the organizations of several sectors of the economy, including healthcare. to evaluate the perception of healthcare institution collaborators in relation to knowledge management in the institution where they operate and analyze the existence of differences in this perception, based on the institution's management model. a study conducted in a sample consisting of 671 collaborators from 10 Portuguese healthcare institutions with different models of management. In order to assess the knowledge management perception, we used a score designed from and based on items from the scores available in the literature. the perception of moderate knowledge management on the healthcare institutions and the statistically significant differences in knowledge management perception were evidenced in each management model. management knowledge takes place in healthcare institutions, and the current management model determines the way staff at these institutions manage their knowledge.

Knowledge Map of Facilities Management

DEFF Research Database (Denmark)

Nenonen, Suvi; Jensen, Per Anker; Lindahl, Göran

2014-01-01

both the research community and FM-practitioners can develop new models for identifying knowledge needs and gaps and to improve knowledge sharing and knowledge flow and thus the fulfilment of their mission and goals. Knowledge maps can also help in organizing research activities and analysing......Purpose This paper aims to draft a knowledge map of the fragmented and multidisciplinary research of and relevant to FM. Facilities management knowledge map is a tool for presenting what relevant data and knowledge, a.k.a. knowledge, resides in different disciplines. Knowledge mapping is a step...... in creating an inventory of knowledge (i.e. the knowledge base) and developing/improving the processes of knowledge sharing in research, education and practice. Theory Knowledge mapping is discussed in terms of knowledge management. The research is connected to knowledge mapping in the facilities management...

Strategies for successful software development risk management

Directory of Open Access Journals (Sweden)

Marija Boban

2003-01-01

Full Text Available Nowadays, software is becoming a major part of enterprise business. Software development is activity connected with advanced technology and high level of knowledge. Risks on software development projects must be successfully mitigated to produce successful software systems. Lack of a defined approach to risk management is one of the common causes for project failures. To improve project chances for success, this work investigates common risk impact areas to perceive a foundation that can be used to define a common approach to software risk management. Based on typical risk impact areas on software development projects, we propose three risk management strategies suitable for a broad area of enterprises and software development projects with different amounts of connected risks. Proposed strategies define activities that should be performed for successful risk management, the one that will enable software development projects to perceive risks as soon as possible and to solve problems connected with risk materialization. We also propose a risk-based approach to software development planning and risk management as attempts to address and retire the highest impact risks as early as possible in the development process. Proposed strategies should improve risk management on software development projects and help create a successful software solution.

Analysis of Solid Waste Management and Strategies for Bangkok Metropolitan

Directory of Open Access Journals (Sweden)

Palika Wannawilai

2017-04-01

Full Text Available This study aimed to examine and analyze strategic gaps and the environment of waste management of Bangkok Metropolitan Administration (BMA in order to suggest suitable waste management strategies for Bangkok Metropolitan. The study was conducted by interviewing BMA and districts’ administrators and officers, local leaders and people, and private sectors, conducting a focus group, as well as reviewing relevant documents. The data was analyzed by applying Gap analysis and SWOT analysis. The proposed five strategies are: 1 enhancement of efficiency in solid waste and hazardous waste management; 2 discipline, participation and responsibility of citizens and all sectors related to waste management; 3 appropriate and integrated waste management; 4 capacity building for BMA’s staff and improvement of solid waste management system; and 5 research and development of knowledge and technology in waste management. The study also suggested driving approaches for effective implementation of the strategies.

Data warehousing: toward knowledge management.

Science.gov (United States)

Shams, K; Farishta, M

2001-02-01

With rapid changes taking place in the practice and delivery of health care, decision support systems have assumed an increasingly important role. More and more health care institutions are deploying data warehouse applications as decision support tools for strategic decision making. By making the right information available at the right time to the right decision makers in the right manner, data warehouses empower employees to become knowledge workers with the ability to make the right decisions and solve problems, creating strategic leverage for the organization. Health care management must plan and implement data warehousing strategy using a best practice approach. Through the power of data warehousing, health care management can negotiate bettermanaged care contracts based on the ability to provide accurate data on case mix and resource utilization. Management can also save millions of dollars through the implementation of clinical pathways in better resource utilization and changing physician behavior to best practices based on evidence-based medicine.

Optimize knowledge uptake - employ a knowledge management system to drive principles to practice

International Nuclear Information System (INIS)

DeYoe, D.

2009-01-01

'Full text:' All too often the R&D community questions why good results based on sound science are not readily adopted by decision makers. We publish, hold conferences, even conduct workshops to engage policy developers and practitioners,who rarely show up. A closer look uncovers a common fault - although we may target decision makers we design information and tools to suit our interests, needs and/or standards then wonder why we end up always preaching to the converted. Are we missing the boat? In a word - yes! Employing the principles of knowledge transfer to infuse critical adaptive and/or mitigative strategies into policy and practice requires the right attitude, the right approach, the right tools and the right audience. The knowledge management cycle provides a framework that focuses on transfer of science principles or innovation into practice. It embodies the array of critical functions and activities inherent in a cycle that integrates knowledge generation, exchange and application. Knowledge exchange specialists play a pivotal role by helping translate technical knowledge into an appropriate suite of facts and figures well suited for consumption by decision makers. More importantly, they can facilitate adoption and the mainstream use of information and tools through collaborative efforts with knowledge application specialists in target organizations. This relationship can enable a knowledge management cycle that stimulates innovation and fosters informed decision making. Examples will be presented that describe what can happen when partners either fail to use, or succeed in using, a knowledge exchange system to manage projects in a manner that helps ensure inter-organizational collaboration. Examples include: a) a pilot study to demonstrate an emerging technology, b) striving for perfection in the face of ill-fated decisions, c) development of science-based policy and d) extension messaging at its best. (author)

The management of nuclear knowledge and expertise for sustainable development

International Nuclear Information System (INIS)

Stumpf, W.

2004-01-01

Knowledge is the key resource of most organisations in today's world. To manage it effectively requires the concept of organisational knowledge rather than simply knowledge that is centered in individuals. This needs to be addressed through the concept of an 'organisational core competency' that has proven itself within many organisations. Hard knowledge can be captured easily but not the nebulous 'tacit learning' that is embodied in the life-long experience of employees. Some of the more recent methods to capture the tacit learning within organisations are explored. Since the middle 1990s, the International Atomic Energy Agency has redirected its technical co-operation (TC) programme towards a focused 'needs driven' approach away from the former 'technologically driven' approach. From a 'before' and 'after' comparison, it is concluded that the new strategy is better placed to manage the preservation of the nuclear knowledge and to ensure the sustainability of these projects. (author)

Knowledge management in international networks

NARCIS (Netherlands)

Man, de A.P.

2006-01-01

Networks and knowledge are intimately connected. Networks are believed to be innovative because of the smooth transfer, combination and creation of knowledge that can take place in them. Interestingly however, knowledge management research has hardly studied knowledge management techniques in

4th ASEM Seminar on Knowledge Management to Enhance Nuclear Safety

International Nuclear Information System (INIS)

Castello, F.; Reyes, A. de los; Sobari, M. P. Mohd; Istiyanto, J. E.; Faross, P.; Delarosa, A.

2016-01-01

Full text: The 4th Asia-Europe Meeting (ASEM) Seminar on Nuclear Safety was convened in Madrid, Spain on 29th–30th October 2015, hosted by the Spanish Nuclear Safety Council. The seminar’s theme was “Knowledge management to enhance nuclear safety”, which aimed to continue discussing on nuclear safety to foster Asia-Europe capacity-building and cooperation in nuclear safety. The seminar was attended by representatives from national governments, nuclear regulators, energy companies, radiation protection and nuclear safety authorities, research institutes and universities. According to such model, proposed by the IAEA, the national capacity building requires an integrated approach based on four pillars: human resources development, education and training, knowledge management and knowledge networking. In this context, Nuclear Knowledge Management (KM) has become a high priority in many countries and international organizations and it has been taken into account to develop and implement specific strategies in ensuring safe and sustainable operation of nuclear facilities. At national level, a sustainable approach should include the necessary Nuclear Knowledge Management actions to ensure that every actor having a significant role in the national nuclear programmes infrastructure acquires, preserves and improves its corporate and individual knowledge. (author

Analysis of Relationship between Knowledge Management and Customer Relationship Management with Customer Knowledge Management (Case Study At Azaran Valve Co.)

OpenAIRE

Sayyed Mohsen Allameh; Arash Shahin; Babak Tabanifar

2012-01-01

Knowledge management (KM) and customer relationship management (CRM) are both emphasized on the allocation of resources to business supportive activities in order to gain competitive advantages.. Merging the two concepts of knowledge management and customer relationship management in customer knowledge management (CKM) model can promote the benefits of employing each of them and reduce the risk of implementation failure. This study sought to analyze the relationship between knowledge manageme...

[Global brain metastases management strategy: a multidisciplinary-based approach].

Science.gov (United States)

Métellus, P; Tallet, A; Dhermain, F; Reyns, N; Carpentier, A; Spano, J-P; Azria, D; Noël, G; Barlési, F; Taillibert, S; Le Rhun, É

2015-02-01

Brain metastases management has evolved over the last fifteen years and may use varying strategies, including more or less aggressive treatments, sometimes combined, leading to an improvement in patient's survival and quality of life. The therapeutic decision is subject to a multidisciplinary analysis, taking into account established prognostic factors including patient's general condition, extracerebral disease status and clinical and radiological presentation of lesions. In this article, we propose a management strategy based on the state of current knowledge and available therapeutic resources. Copyright © 2015. Published by Elsevier SAS.

Health regulation: knowledge of Family Health Strategy professionals

Directory of Open Access Journals (Sweden)

Márcio Roney Mota Lima

2013-05-01

Full Text Available This is a descriptive and qualitative study that aimed to verify the knowledge of nurses, doctors and dentists of the Family Health Strategy in the municipality of Bela Cruz, Ceará, Brazil, about health regulation. Data collection happened from November to December 2008 by applying a questionnaire. Data were organized according to content analysis of Bardin. The results show that the participants have knowledge about the referral flow of patients referred from the primary care to specialized care, the mechanisms used for this purpose, as well as the reference and counter-reference system; they also reported difficulties in the return of patients with the counter-reference form properly filled, thus jeopardizing the continuity of assistance. For these professionals, the regulation is an important management tool for SUS, guaranteeing the right to health.

The impact of the strategic factor in knowledge management projects in the consulting industry

Directory of Open Access Journals (Sweden)

Marta Mas-Machuca

2008-10-01

Full Text Available The projects of Knowledge Management in the consulting industry have become a necessity to obtain sustainable competitive advantages. Between all the factors that influence in the success of a Knowledge Management project, the strategic ones have a decisive weight according to existing literature. Although many studies raise the issue of strategy’s influence on Knowledge Management success, few have measured them. This paper aims to identify the elements that configure the strategic dimension and measure its contribution in order to maximize the profit. The research methodology is based on a Structural Equation Model to validate the hypothesis. The findings highlight the huge influence of strategy in Knowledge Management project’s success in the consultancy industry.

Staff management, training and knowledge management

International Nuclear Information System (INIS)

Makino, Hitoshi; Umeki, Hiroyuki; Capouet, M.; Depaus, C.; Berckmans, A.

2014-01-01

Staff management/training and knowledge management are organisational issues that are particularly sensitive in long-term projects stretching over decades like the development and operation of a geological repository. The IAEA has already issued several publications that deal with this issue (IAEA, 2006, 2008). Organisational aspects were also discussed in the framework of a topical session organised by the Integration Group for the Safety Case (IGSC) at its annual meeting in 2009 and were regarded as a topic deserving future attention (NEA, 2009a). More recently, the Forum on Stakeholder Confidence (FSC) identified organisational, mission and behavioural features as attributes of confidence and trust (NEA, 2013). They also identified that aspects such as structural learning capacity, high levels of skill and competence in relevant areas, specific management plan, good operating records, transparency and consistency are associated with confidence building in a safety case. These aspects are considerably related to staff training/management and knowledge management. The IGSC has initiated a proposal of study dedicated to staff training/management and knowledge management with the objective to highlight how these recent concerns and the requirements issued by the IAEA are concretely implemented in the national programmes. The goal of this study is to acknowledge the differences of views and needs for staff management and knowledge management at different stages of individual programmes and between implementer and regulator. As a starting point to this study, the JAEA and ONDRAF/NIRAS prepared a draft questionnaire in order to succinctly capture processes and tools that the national organisations have implemented to meet the requirements and address the issues set out in the field of staff and knowledge management. For the purpose of this study, a questionnaire is now under development, which will be presented on the occasion of this symposium with guidance based on a

A Knowledge Management Approach to Support Software Process Improvement Implementation Initiatives

Science.gov (United States)

Montoni, Mariano Angel; Cerdeiral, Cristina; Zanetti, David; Cavalcanti da Rocha, Ana Regina

The success of software process improvement (SPI) implementation initiatives depends fundamentally of the strategies adopted to support the execution of such initiatives. Therefore, it is essential to define adequate SPI implementation strategies aiming to facilitate the achievement of organizational business goals and to increase the benefits of process improvements. The objective of this work is to present an approach to support the execution of SPI implementation initiatives. We also describe a methodology applied to capture knowledge related to critical success factors that influence SPI initiatives. This knowledge was used to define effective SPI strategies aiming to increase the success of SPI initiatives coordinated by a specific SPI consultancy organization. This work also presents the functionalities of a set of tools integrated in a process-centered knowledge management environment, named CORE-KM, customized to support the presented approach.

Knowledge Management di Perguruan Tinggi

Directory of Open Access Journals (Sweden)

Harjanto Prabowo

2010-11-01

Full Text Available Conceptually, Knowledge Management is the organization's activities in managing knowledge as an asset, it is necessary that knowledge is properly distributed to the right people and in swift time, until they can interact, share knowledge and apply it in their daily work in order to improve organizational performance. In the study of higher education, in addition to being an element forming a sustainable competitive advantage, knowledge is also the value created by the college to be conveyed to consumers. This research discusses the understanding of knowledge management that is implemented in universities. 

Knowledge Management Analysis: A Case Study

Science.gov (United States)

Mecha, Ezi I.; Desai, Mayur S.; Richards, Thomas C.

2009-01-01

It is imperative for businesses to manage knowledge and stay competitive in the marketplace. Knowledge management is critical and is a key to prevent organizations from duplicating their efforts with a subsequent improvement in their efficiency. This study focuses on overview of knowledge management, analyzes the current knowledge management in…

Implementing knowledge management in BNFL - A case study

International Nuclear Information System (INIS)

Grant, G.E.

2004-01-01

This paper describes the work that has been done within BNFL Environmental Services over the past 18 months to develop and implement a Knowledge Management framework within the business. The paper provides an overview of the approach used, lessons learnt and achievements to date. The conclusion is that the approach has delivered a framework that is scaleable and repeatable in alignment with the business strategy and that the required change in behaviour has started. The BNFL Environmental Services KM Team is now focussing its efforts on revising the framework for application in the new British Nuclear Group Project Services business. The short term goals are to embed Knowledge Management in business processes and to facilitate the creation of dynamic communities that will support the formation of the new business. (author)

Use of a Knowledge Management System in Waste Management Projects

International Nuclear Information System (INIS)

Gruendler, D.; Boetsch, W.U.; Holzhauer, U.; Nies, R.A.

2006-01-01

In Germany the knowledge management system 'WasteInfo' about waste management and disposal issues has been developed and implemented. Beneficiaries of 'WasteInfo' are official decision makers having access to a large information pool. The information pool is fed by experts, so called authors This means compiling of information, evaluation and assigning of appropriate properties (metadata) to this information. The knowledge management system 'WasteInfo' has been introduced at the WM04, the operation of 'WasteInfo' at the WM05. The recent contribution describes the additional advantage of the KMS being used as a tool for the dealing with waste management projects. This specific aspect will be demonstrated using a project concerning a comparative analysis of the implementation of repositories in six countries using nuclear power as examples: The information of 'WasteInfo' is assigned to categories and structured according to its origin and type of publication. To use 'WasteInfo' as a tool for the processing the projects, a suitable set of categories has to be developed for each project. Apart from technical and scientific aspects, the selected project deals with repository strategies and policies in various countries, with the roles of applicants and authorities in licensing procedures, with safety philosophy and with socio-economic concerns. This new point of view has to be modelled in the categories. Similar to this, new sources of information such as local and regional dailies or particular web-sites have to be taken into consideration. In this way 'WasteInfo' represents an open document which reflects the current status of the respective repository policy in several countries. Information with particular meaning for the German repository planning is marked and by this may influence the German strategy. (authors)

Knowledge management program

International Nuclear Information System (INIS)

Henderson, T.

2013-01-01

To capture and retain the CANDU experience from a wider CANDU base and transfer knowledge and experience to our members, supplier participants and universities in a cost effective manner. Major focus area of the program is knowledge management joint projects, generic training delivery, inter-utilities mentoring and technical support, public education programs. The path forward is execution of transition of OPG NPDS Program as an ongoing program in COG with member funding, pursue opportunities to provide member utilities with additional leadership and train-the-trainer training and grow the knowledge management activities by 20% per year based on 2013/2014 results.

Knowledge management program

Energy Technology Data Exchange (ETDEWEB)

Henderson, T. [CANDU Owners' Group, Toronto, Ontario (Canada)

2013-07-01

To capture and retain the CANDU experience from a wider CANDU base and transfer knowledge and experience to our members, supplier participants and universities in a cost effective manner. Major focus area of the program is knowledge management joint projects, generic training delivery, inter-utilities mentoring and technical support, public education programs. The path forward is execution of transition of OPG NPDS Program as an ongoing program in COG with member funding, pursue opportunities to provide member utilities with additional leadership and train-the-trainer training and grow the knowledge management activities by 20% per year based on 2013/2014 results.

An Object-oriented Knowledge Link Model for General Knowledge Management

OpenAIRE

Xiao-hong, CHEN; Bang-chuan, LAI

2005-01-01

The knowledge link is the basic on knowledge share and the indispensable part in knowledge standardization management. In this paper, a object-oriented knowledge link model is proposed for general knowledge management by using objectoriented representation based on knowledge levels system. In the model, knowledge link is divided into general knowledge link and integrated knowledge with corresponding link properties and methods. What’s more, its BNF syntax is described and designed.

Nuclear knowledge management - The role of the IAEA and its Technical Cooperation programme

International Nuclear Information System (INIS)

Ahmad, I.

2004-01-01

The paper presents the essentials of sound knowledge management, including NKM: capturing and storing relevant data; conversion of tacit knowledge to explicit knowledge; use information to develop knowledge; networking; building knowledge management culture. An overview is made of the various departments of the IAEA their role from the perspective of KM. It is stated that in addition to consolidating KM-related activities in the departments, there is a need to develop a central focal point, specially to devise strategies for meeting the expected shortages of young professionals and harmonizing and enhancing the training activities. Another area should be strengthening and modernizing INIS and national information services

Knowledge management in the firm

DEFF Research Database (Denmark)

Rasmussen, Palle; Nielsen, Peter

2011-01-01

to innovation and illustrates how combinations of these might benefit firm performance. It also stresses the preconditions of employee involvement and participation to knowledge management and not least the importance of interaction with environmental resources. To improve performance firms should be aware......Purpose – The purpose of this paper is to set focus on, and discuss the concept of knowledge, and show how the interrelations between knowledge and other concepts, such as learning, have become a decisive element in managing human resources and firm performance. Design....../methodology/approach – The dimensions of knowledge management are identified and related to learning, organizational configurations, human resources management and institutional environments in order to identify and percent the most important approaches to knowledge management and the development over time. Findings – Creating...

Knowledge management for libraries

CERN Document Server

Forrestal, Valerie

2015-01-01

Libraries are creating dynamic knowledge bases to capture both tacit and explicit knowledge and subject expertise for use within and beyond their organizations. In this book, readers will learn to move policies and procedures manuals online using a wiki, get the most out of Microsoft SharePoint with custom portals and Web Parts, and build an FAQ knowledge base from reference management applications such as LibAnswers. Knowledge Management for Libraries guides readers through the process of planning, developing, and launching th

CRM as a support for knowledge management and customer

OpenAIRE

Toriani, Silvana; Angeloni, Maria Terezinha

2011-01-01

This paper aims to analyze the role of Customer Relationship Management (CRM) as a support for Knowledge Management (KM) and the Customer Relationship Strategy Definition in an Information Technology (IT) Company. This work is based on theories of KM, IT, and Relationship Marketing. Our survey uses a descriptive approach, in which data is gathered by means of content analysis of semi-structured interviews. The study results have shown us that the company implements an effective system for CRM...

The place of knowledge management in influencing lasting health change in Africa: an analysis of AMREF's progress.

Science.gov (United States)

Shoo, Rumishael; Matuku, Willy; Ireri, Jane; Nyagero, Josephat; Gatonga, Patrick

2012-01-01

AMREF (African Medical and Research Foundation) developed a Knowledge Management Strategy that focused on creating, capturing and applying health knowledge to close the gap between communities and health systems in Africa. There was need to identify AMREF's current Knowledge Management implementation status, problems and constraints encountered after two years of enforcement of the strategy and suggest the way forward. This study was conducted between October 2011 and February 2012. Quantitative data on number and foci of AMREF research publications were collected using a questionnaire. Focus group discussions and in-depth interviews were used to gather data on explanations for the trend of publications and the status of the implementation of the 2010-2014 Knowledge Management Strategy. Quantitative data was analysed using SPSS computer software whereas content analysis of themes was employed on qualitative data. Between 1960 and 2011, AMREF produced 257 peer reviewed publications, 158 books and manuals and about 1,188 technical publications including evaluations, guidelines and technical reports. However, the numbers of publications declined from around the year 2000. Large quantities of unpublished and unclassified materials are also in the custody of Heritage. Barriers to Knowledge Management included: lack of incentives for documentation and dissemination; limited documentation and use of good practices in programming; and superficial attention to results or use of evidence. Alternative ways of reorganizing Knowledge Management will enable AMREF to use evidence-based knowledge to advocate for appropriate changes in African health policies and practices.

Knowledge translation for nephrologists: strategies for improving the identification of patients with proteinuria.

Science.gov (United States)

Hemmelgarn, Brenda R; Manns, Braden J; Straus, Sharon; Naugler, Christopher; Holroyd-Leduc, Jayna; Braun, Ted C; Levin, Adeera; Klarenbach, Scott; Lee, Patrick F; Hafez, Kevin; Schwartz, Daniel; Jindal, Kailash; Ervin, Kathy; Bello, Aminu; Turin, Tanvir Chowdhury; McBrien, Kerry; Elliott, Meghan; Tonelli, Marcello

2012-01-01

For health scientists, knowledge translation refers to the process of facilitating uptake of knowledge into clinical practice or decision making. Since high-quality clinical research that is not applied cannot improve outcomes, knowledge translation is critical for realizing the value and potential for all types of health research. Knowledge translation is particularly relevant for areas within health care where gaps in care are known to exist, which is the case for some areas of management for people with chronic kidney disease (CKD), including assessment of proteinuria. Given that proteinuria is a key marker of cardiovascular and renal risk, forthcoming international practice guidelines will recommend including proteinuria within staging systems for CKD. While this revised staging system will facilitate identification of patients at higher risk for progression of CKD and mortality who benefit from intervention, strategies to ensure its appropriate uptake will be particularly important. This article describes key elements of effective knowledge translation strategies based on the knowledge-to-action cycle framework and describes options for effective knowledge translation interventions related to the new CKD guidelines, focusing on recommendations related to assessment for proteinuria specifically. The article also presents findings from a multidisciplinary meeting aimed at developing knowledge translation intervention strategies, with input from key stakeholders (researchers, knowledge users, decision makers and collaborators), to facilitate implementation of this guideline. These considerations are relevant for dissemination and implementation of guidelines on other topics and in other clinical settings.

Knowledge Management – the Key Resource in the Knowledge Economy

Directory of Open Access Journals (Sweden)

Domingo NEVADO PEÑA

2010-06-01

Full Text Available The influence of global information and communication technology changes and globalization have transformed our society by favoring the economy and innovation as key driver of global competition. Creation and exploitation of knowledge has become key resource in the new economy. All advanced economies are technologically knowledgebased economy. Many of today's managers and their employees, still guided by the definition given by Francis Bacon (1597 “Knowledge is power” instead of “sharing and managing knowledge is power”. Knowing taken alone may not bring value if not shared before and then managed in an efficient manner. This article seeks to demonstrate what knowledge, what the knowledge management is and what are its main implications in the new economy, a knowledge-based economy.

The Evolution of Knowledge Management System(Knowledge Management/Two)

Institute of Scientific and Technical Information of China (English)

彭艳坤

2015-01-01

<正>Introduction"Knowledge is neither data nor information,though it is related to both,and the differences between these terms are often a matter of degree"(Davenport&Prusak,2000;1).Knowledge Management System(KMS)can be differentiated based on the types of functions,its purposes,and the number of features as well as its chronological development.

The role of knowledge-oriented leadership in knowledge management and innovation

Directory of Open Access Journals (Sweden)

Abdolreza Sadeghi

2018-03-01

Full Text Available Therefore, improving innovative performance is critical for creating com-petitive advantage. On the other hand, availability of information and knowledge can be defined as one the best ways to increase the innovation ability of organizations. Many theorists as well as practitioners emphasize on knowledge management as an enabler in enhancing organizational inno-vation. Hence, This study is carried out in the Fars governor in Iran during the year of 2017 to in-vestigate the relationship between the knowledge-based leadership and knowledge management and innovation performance. This study is descriptive / survey and the data collection is a cross-sectional and data questionnaire is used to collect the required data. Data analysis and hypotheses testing have indicated a significant relationship between knowledge-based leadership and knowledge management and innovation performance in Fars governor. The results also suggest a relationship between knowledge-based leadership and the knowledge management activities with a coefficient of 0.97. In addition, There is also a positive and meaningful relationship between knowledge management and innovation performance with a coefficient of 0.73 and between knowledge-based leadership and innovation performance with a coefficient of 0.73. The results al-so led to the existence of a relationship between knowledge based leadership, knowledge manage-ment practices and innovation performance with a coefficient of 0.7081.

Knowledge management vs business process management in contemporary enterprises

Directory of Open Access Journals (Sweden)

Bitkowska Agnieszka

2016-06-01

Full Text Available The main objective of this paper is to identify the system of knowledge management in contemporary process organizations in business process perspective, especially with regard to technological and social conditions. Methodology is based on literature analysis and case studies. The integration of knowledge management technologies, concepts and methods into organizational business processes is challenging research issue today. The concepts of knowledge management and business process management should be analyzed jointly in the contemporary enterprises. Despite of the growing interest among researchers and practitioners of the concept of the knowledge management referring to business process management there is a lack of articles in this area. Appropriate approach to the modelling of knowledge management processes, as well as the use of IT tools, and a motivation system are of key importance for the introduction of this solution in organizations.

Nuclear knowledge management: The GRS realisation

International Nuclear Information System (INIS)

Beraha, D.; Westerheide, P.

2004-01-01

Full text: Knowledge has become a crucial factor in our information society in deciding whether companies will last into the future. The aim of knowledge management is to promote systematically the acquisition, use, and distribution of knowledge in an organisation and to initiate measures for improving the knowledge processes. It therefore has a strategic significance for corporate decisions. The GRS faces the challenge of helping to shape the status and use of science and technology even in conditions in which many experts are retiring for age reasons. Knowledge management makes an essential contribution here. Methods and tools of knowledge management that support these activities will be outlined in the final paper. It will show also the ways of how systematic knowledge management in the GRS and its integration into projects is being performed. The approach of knowledge management for strengthening this factor consists in systematically analysing the knowledge-related processes in the identification, acquisition, sharing, distribution, use, retention, and growth of knowledge and in developing methods with the aim of managing knowledge processes better in the company. Advanced information technology enables knowledge-orientated methods ('enabling technologies') to be supported and put to good practical use. The acute lack of newcomers in the field of nuclear techniques and the narrowing financial situation are strengthening the GRS approach. To show the operational actions of knowledge management in a complete form a knowledge model has been introduced at GRS that puts the different fields of action into context with the normative and strategic goals. That model will be presented. A further section will illuminate the supporting means for practical knowledge management, whether these are procedures for the daily work or tools like the GRS Portal, the Document Management System or tools for online collaboration. Under its caption 'project oriented knowledge

Nuclear knowledge management

International Nuclear Information System (INIS)

Constantin, Marin; Ghitescu, Petre

2007-01-01

Nuclear knowledge is characterized by high-complexity and variety of the component topics and long duration required by the build-up of individual competence. At organizational level, these characteristics made the power of an organization or institution to be determined by the capital accumulated of existing knowledge. Furthermore, the capacity of an organization to re-generate and raise the knowledge capital according to the specific processes it is running according to the existing demand decides its position/ranking in the economy of nuclear field. Knowledge management emphasizes re-utilization of existing practice and experience, upgrade, enrich and re-value of accumulated knowledge. The present paper identifies and classifies the nuclear knowledge steps, namely: tacit knowledge, explicit knowledge, preserving, transfer, knowledge capture etc. On this basis there are identified the existing problems of nuclear knowledge management in Romania such as: difficulties to keep within the country the existing expertise, lack of interest in nuclear education, low level of organization of existing knowledge due to a small number of data bases, an insufficient integration of existing knowledge in IT systems, lack of ontology and taxonomy or an average structuralism. Nuclear knowledge in Romania is facing a major challenge which is generated by the future development of nuclear facilities. It is related to the rising demand of expertise and experts. This challenge is better solved by partnership between end users and institutions of Research and Development and university organization as well which could ensure the generation, transfer and preservation of nuclear knowledge. (authors)

Learning Management Systems: Are They Knowledge Management Tools?

Directory of Open Access Journals (Sweden)

Bayan Aref Abu Shawar

2010-03-01

Full Text Available The new adventure of online world has helped to improve many domains and sectors. Knowledge management era which originally related to business sector is now required in industry, health, or any institute that needs to manage its knowledge. Education is no exception! The advancement in computers speed and memory, and the growth of Internet usage are behind the inspiration of e-learning approach. In which the computer is used as a medium to deliver and share educational materials and knowledge instead of face-to-face tutoring. This makes education available to any one, any place, and any time as learner need. This paper presents the relationship between knowledge management and learning management system (LMS that is used in e-learning paradigms. A detailed description of the LMS used at Arab Open University (AOU is included in this paper. We claim that the LMS used at AOU can be considered as a knowledge management tool.

Ontologies, Knowledge Bases and Knowledge Management

National Research Council Canada - National Science Library

Chalupsky, Hans

2002-01-01

...) an application called Strategy Development Assistant (SDA) that uses that ontology. The JFACC ontology served as a basis for knowledge sharing among several applications in the domain of air campaign planning...

Research notes and commentaries managing knowledge in foreign entry strategies: A resource-based analysis

NARCIS (Netherlands)

K.E. Meyer (Klaus); D.M. Wright (Mike); S. Pruthi (Sarika)

2009-01-01

textabstractInternational strategies vary in their potential to exploit and augment a firm's resources, especially its knowledge base. Resource-based analysis suggests clustering the diverse entry modes in terms of their exploitation and augmentation characteristics. We thus introduce a new

Challenges and Issues in Knowledge Management

DEFF Research Database (Denmark)

"Challenges and Issues in Knowledge Management" - the fifth volume in the "Research on Management Consulting" series - presents sixteen chapters that explore these various perspectives, focusing on knowledge management within the context of the management consulting industry, the dynamics...... associated with knowledge sharing and dissemination, methodological approaches to studying knowledge in organizations, and reflections on knowledge management and management consulting. As the chapters underscore, it is important to ensure that KM initiatives are aligned with the needs of the organization...... and its members, that the KM system is "owned" by organizational members with particular emphasis on executive sponsorship and team member acceptance, and that it be understood as an ongoing process rather than simply another management objective or faddish consulting tool. The focus, therefore, should...

Family orientation, strategy and organization learning as predictors of knowledge management in Dutch SMEs : A quantitative study

NARCIS (Netherlands)

Uhlaner, L.M.; Tan, S.; Zhou, H.

2007-01-01

Knowledge management (KM) is becoming a growing concern in management research and practice because of its role in determining firm innovation capability and in enhancing working life quality of knowledge workers. Although research and policy interest in KM is beginning to grow for small and

Laying the Foundations for a Knowledge Management Strategy in the Context of a Nuclear New-Build Project

International Nuclear Information System (INIS)

Bright, C.; Schifflers, J.-F.

2016-01-01

Full text: This paper outlines NuGen’s strategic framework for Knowledge Management that is currently being defined in support of the Moorside nuclear new build project in the United Kingdom. The strategic context is described along with an underpinning KM model, five step knowledge process, and oversight and governance arrangements that in combination seek to deliver integrated and sustainable management of critical knowledge assets throughout the plant’s lifecycle. (author

PROSPECTS FOR THE MANAGEMENT OF KNOWLEDGE IN THE CONTEXT OF INDUSTRY 4.0

Directory of Open Access Journals (Sweden)

Pedro Henrique Camargo de Abreu

2018-03-01

Full Text Available Through an analysis of the context of modern organizations, it is clear that knowledge is directly related to competitive intelligence and the strategies adopted by decision makers, which highlights the extremely important role of knowledge both to promote process efficiency and to provide competitive advantages to organizations. Some technological concepts such as Internet of Things and Big Data can be understood as facilitating mechanisms of this process. Thus, the literature is marked by innumerable researches focused on the construction of approaches and guidelines for the development of Knowledge Management in the most diverse business contexts. The presente research was conducted in an exploratory way, through a bibliographical review, aiming to promote the identification of aspects that influence the development of Knowledge Management in the context of organizations aligned with the proposal of Industry 4.0, in order to define forms and mechanisms to maximize the chances of success of this transformation. The results demonstrate the importance of People Management to minimize the risks of organizational changes, since the consolidation of an "smart factory" reflects in the knowledge necessary for human agents working in this context. Therefore, companies need to organize themselves around digital power and encourage scalable learning in order to promote the use of external knowledge resources and to combine information that would influence the adoption of effective strategies.

Knowledge management, innovation and creativity

NARCIS (Netherlands)

Dhondt, S.

2003-01-01

Since five years, knowledge management stays high on the policy agenda of companies. They hope to improve their operations by introducing knowledge and innovation programs. Also, at the EU-level, knowledge management is seen as an important item for research. The European Commission has included

Knowledge management in local government: The case of Stellenbosch Municipality

Directory of Open Access Journals (Sweden)

Shamin Gaffoor

2010-08-01

Full Text Available Knowledge management (KM was a well-founded management approach that held significant benefits for public sector organisations. KM as a management philosophy had an impact on various components of an organisation and it could therefore significantly advance organisational efficiency. The successful implementation of KM initiatives had to be ensured because, different organisational processes and departments had to collaborate and functional silos had to be eliminated. KM required long-term commitment and dedication from all organisational members. Furthermore, there were certain knowledge management enablers in an organisation that needed to be developed and that were necessary for the achievement of organisational effectiveness. These enablers were the organisational culture, human resources, information technology, organisational structure and, the organisation’s strategy and leadership. This article assessed each of these enablers and how they impacted on an organisation’s KM efforts. Stellenbosch Municipality was used as a case in point. The article further examined how local governments were able to effectively implement KM practices as strategic tools used to achieve service delivery and operational goals. The article concluded with a number of recommended strategies, (1 to develop the KM enablers that were present in organisations and (2 to aid the implementation of successful organisational KM initiatives.

Knowledge Management Challenges For Global Business

OpenAIRE

Veli Denizhan Kalkan

2011-01-01

Managing organizational knowledge effectively is a prerequisite for securing competitive advantages in the global marketplace. The field of knowledge management brings out important challenges for global business practices. Based on a comprehensive academic and popular literature review, this paper identifies six main knowledge management challenges faced by global business today. These are developing a working definition of knowledge, dealing with tacit knowledge and utilization of informati...

Advances in Knowledge Management

DEFF Research Database (Denmark)

Razmerita, Liana; Phillips-Wren, Gloria; Jain, Lakhmi C.

2016-01-01

This chapter briefly overviews the evolution of KM from a historical perspective and discusses core concepts associated with the management of knowledge, projects and networks. We introduce theoretical perspectives that are used in the KM literature, discuss the concept of a networked-centric col......This chapter briefly overviews the evolution of KM from a historical perspective and discusses core concepts associated with the management of knowledge, projects and networks. We introduce theoretical perspectives that are used in the KM literature, discuss the concept of a networked......-centric collaborative organization, and present future technologies in KM including the management of knowledge using social media and intelligent techniques....

Competency development information system - Knowledge management based competency development management tool

International Nuclear Information System (INIS)

Aminuddin, R.; Zainuddin, Z.; Taib, Z.; Hamid, A.H.Ab.; Hamdan, S.N.

2007-01-01

information on business or division level mission, vision, objectives, strategies, projects and activities. From here the desired competencies are identified and broken down into knowledge and knowledge content. From this process the organization knowledge taxonomy is derived. The next process is the knowledge needs analysis conducted at group level and then at individual level. The level of all identified knowledge necessary to carryout planned projects and activities are assessed at group and individual level on a scale of 1-10. This process is conducted in a group lead by the group leader or manager. The knowledge profile that results is presented graphically and the knowledge gap that has to be filled through some learning initiatives is clearly portrayed Having identified the gap, the next task is to identify the knowledge sources in the form of books, journal articles, websites, laboratories, experts, vendors, electronic media and organised training and these are keyed into the system. At this stage individual staff would have enough information to plan his learning and knowledge acquisition. He would then plan his learning using the training plan module. He can learn through self directed learning or go for courses, seminars, attachments, scientific visit, or Masters and PhD. The time, place, budget and source of fund need to be determined. The staff biodata and development plan is also captured by the system. After implementing the training, the staff must submit a report and lessons learnt to the system. The system requires that the supervisor evaluates the training effectiveness, reviews recommendations and lessons learnt that was submitted and support and facilitate application of learning and implementation of any useful recommendations as a result of the training All the learning initiatives should increase the knowledge and competency level. This assessment is conducted on a regular basis to evaluate the effectiveness of learning initiatives and investment in

Knowledge Management and Intellectual Capital

DEFF Research Database (Denmark)

Bukh, Per Nikolaj; Skovvang Christensen, Karina; Mouritsen, Jan

From various angles and perspectives this book shows how knowledge management is actually practised in many different European firms. New dimensions of well-known management principles and concepts emerge by focusing on knowledge. Leading researchers and experts from European business schools offer...... new insight into the range of practical problems that can be addressed and methods that can be applied when knowledge is put on the management agenda....

Knowledge Management Orientation: An Innovative Perspective to Hospital Management.

Science.gov (United States)

Ghasemi, Matina; Ghadiri Nejad, Mazyar; Bagzibagli, Kemal

2017-12-01

By considering innovation as a new project in hospitals, all the project management's standard steps should be followed in execution. This study investigated the validation of a new set of measures in terms of providing a procedure for knowledge management-oriented innovation that enriches the hospital management system. The relation between innovation and all the knowledge management areas, as the main constructs of project management, was illustrated by referring to project management standard steps and previous studies. Through consultations and meetings with a committee of professional project managers, a questionnaire was developed to measure ten knowledge management areas in hospital's innovation process. Additionally, a group of experts from hospital managers were invited to comment on the applicability of the questionnaires by considering if the items are measurable in hospitals practically. A close-ended, Likert-type scale items, consisted of ten sections, were developed based on project management body of knowledge thorough Delphi technique. It enables the managers to evaluate hospitals' situation to be aware whether the organization follows the knowledge management standards in innovation process or not. By pilot study, confirmatory factor analysis and exploratory factor analysis were conducted to ensure the validity and reliability of the measurement items. The developed items seem to have a potential to help hospital managers and subsequently delivering new products/services successfully based on the standard procedures in their organization. In all innovation processes, the knowledge management areas and their standard steps help hospital managers by a new tool as questionnaire format.

Knowledge management: processes and systems | Igbinovia ...

African Journals Online (AJOL)

Knowledge management: processes and systems. ... Information Impact: Journal of Information and Knowledge Management ... observation, role reversal technique, and discussion forums as well as the forms of knowledge representation to include report writing, database management system and institutional repositories.

Waves of Knowledge Management: The Flow between Explicit and Tacit Knowledge

OpenAIRE

Roxanne H. Stevens; Joshua Millage; Sondra Clark

2010-01-01

Problem statement: Knowledge Management (KM) is often equated with content management. Indeed, robust knowledge management processes include a database; but, information becomes knowledge when it is understood, manipulated and can become tied to a purpose or idea. By equating KM with content management and by equating the purpose of KM with predictability and control, companies may inadvertently de-emphasize knowledge creation and transfer. To keep pace with global market dynamics, an explici...

University Students' Views of Obesity and Weight Management Strategies

Science.gov (United States)

Okonkwo, Ononuju; While, Alison

2010-01-01

Objective: To investigate the knowledge and views of university students regarding obesity and weight management strategies. Design: Online questionnaire-based survey of undergraduate and postgraduate university students in a large London university with a diverse student population. Method: The survey was administered online and circulated…

Making Sense of Rocket Science - Building NASA's Knowledge Management Program

Science.gov (United States)

Holm, Jeanne

2002-01-01

The National Aeronautics and Space Administration (NASA) has launched a range of KM activities-from deploying intelligent "know-bots" across millions of electronic sources to ensuring tacit knowledge is transferred across generations. The strategy and implementation focuses on managing NASA's wealth of explicit knowledge, enabling remote collaboration for international teams, and enhancing capture of the key knowledge of the workforce. An in-depth view of the work being done at the Jet Propulsion Laboratory (JPL) shows the integration of academic studies and practical applications to architect, develop, and deploy KM systems in the areas of document management, electronic archives, information lifecycles, authoring environments, enterprise information portals, search engines, experts directories, collaborative tools, and in-process decision capture. These systems, together, comprise JPL's architecture to capture, organize, store, and distribute key learnings for the U.S. exploration of space.

Implementation of Knowledge Management in Organizations

Science.gov (United States)

Winkler, Katrin; Mandl, Heinz

2007-01-01

In the context of learning implementation of new ideas e.g. knowledge management in organizations often is neglected. Concerning knowledge management measures we demonstrate its implementation in organizations. A theoretical framework was developed showing the necessary basic conditions for implementing knowledge management. Subsequently we…

The New Management in the Knowledge Society

Directory of Open Access Journals (Sweden)

Sofia TOTOLICI

2011-11-01

Full Text Available As the world struggles to rise from the recent downfall and prevent another financial crisis, which becomes more and more visible for experts all around the world, organizations had to change their way of thinking and designing strategies in order to survive. It has become clearer than ever that the most valuable asset organizations nowadays posses is information, and it is their responsibility to transform it into knowledge and that into innovation so that they could gain the competitive advantage on an ever-changing and more and more selective market. This paper proposes to highlight the changes that took or should have taken place on the management level in the organizations in the context of the knowledge society we all live in.

Modern project management theory and knowledge framework

Institute of Scientific and Technical Information of China (English)

Luo Zhongbao

2014-01-01

The scholars increasingly pay at ention to the internal rules in knowledge development and innovation of construction engineering management,as wel as the framework for engineering management body of knowledge. Considering the one-of-a-kind characteristic of construction project s and highly dependence from projects on management knowledge and its innovation,this paper analyzed the knowledge body of engineering management and its development dimension ,such as thinking and knowledge structure dimensions. The engineering management knowledge innovation model and structural model were put forward. The paper reviewed and proposed the engineering management knowledge system framework under engineering thinking mode,including the basic knowledge system framework which is used in engineering management research ,and a framework for body of knowledge which is applicable for engineering management practice. Based on a brief analysis of engineering management practice,this paper analyzed the development progres of engineering management from engineering thinking to ethical thinking and philosophical thinking. A dynamic model formed from the modern engineering management theory was put forward. The construction of projects are divided into two stages:an investment decision-making stage, and project implementation stage. According to the fact that project owners obtain the project products by transaction,the management during project implementation stage are divided into two aspects:project transaction management for the owner, and construction project management for the contractor. Thus, the three theoretical modules of modern engineering management were established:project investment decision-making management theory,engineering transaction management theory, and engineering project management theory. This paper further analyzed the content and basic theoretical issues of each theoretical module.

Management Strategies in Basic Education and Participation of Parents

Directory of Open Access Journals (Sweden)

Johel Furguerle-Rangel

2016-05-01

Full Text Available In the educational process it is necessary to use management paradigms and active participation of parents. The objective was to determine the use of management strategies by the director of basic education and participation of parents in the educational process. It is a descriptive, transversal and field study, whose instrument was a questionnaire of 26 closed-questions.   The sample comprised 16 directors, 52 teachers and 62 parents. For most managers and faculty the technique of brainstorming, involvement in decision-making, continues knowledge management and radical change are crucial in the educational process of children.   But mothers and fathers believe that managerial groups do not use strategies properly except for reengineering.   The mother and fathers are mainly involved in education management but not in the learning process. It is recommended the deepening of policy management training teaching force, through continuous training provided by the government and the promotion of family participation in the teaching-learning process of children.

Knowledge Management Design Using Collaborative Knowledge Retrieval Function

OpenAIRE

Suryadi, Kadarsah; Sigit Pramudyo, Cahyono

2008-01-01

Knowledge is a key word in the information age. Organizational knowledge provides businesses with a way to compete effectively and efficiently in the market. The performance of many organizations is determined more by their knowledge than their physical assets. Capturing and representing knowledge is critical in knowledge management. The spread of organizational knowledge has made a difficulty in sharing knowledge. This problem creates a longer learning cycle. This research proposes a web bas...

Managing Intellectual Capital in Knowledge Economy

OpenAIRE

Mercier-Laurent, Eunika

2014-01-01

Part 4: Components of Knowledge Flow; International audience; Strategic Knowledge Management considers Intellectual Capital (IC) as roots of all organizations activities. The success of organizations strongly depends on the way they manage all facets of knowledge and skills. Artificial Intelligence brought some methods and techniques for handling intellectual assets of companies, expertise management, knowledge transfer and training. This paper presents an overview of experiences and research...

KNOWLEDGE MANAGEMENT SYSTEM DESIGN AT HUMAN RESOURCES DIVISION

Directory of Open Access Journals (Sweden)

Yanti Yanti

2009-05-01

Full Text Available The Human Resources Division of a company is a vital division. Most of the time, they perform their work manually, and therefore creating limitations to their capacity. The knowledge contained is very important for human resources development and subsequently for developing the company. In order to manage this knowledge well, the company shall require a knowledge management system. This knowledge management system would be a solution to be used for the company to manage all knowledge contained in that particular division. Phases in designing knowledge managements starts from analyzing knowledge sources of the company, knowledge identification and definition, and determining knowledge goals. Knowledge management systems contain many functions such as collecting, recording and managing the knowledge and sharing this to all related employees easily. The company may also use knowledge management systems to share and inform employees regarding updates of information, news and/or activity regarding the employees themselves. Information from knowledge management systems may also be used by employees to monitor their performance and thereby increasing it. Knowledge management systems may also help employees in their learning activities.Keywords: knowledge management, human resources, employee

Understanding dynamic capabilities through knowledge management

DEFF Research Database (Denmark)

Nielsen, Anders Paarup

2006-01-01

In the paper eight knowledge management activities are identified; knowledge creation, acquisition, capture, assembly, sharing, integration, leverage and exploitation. These activities are assembled into the three dynamic capabilities of knowledge development, knowledge (re......)combination and knowledge use. The dynamic capabilities and the associated knowledge management activities create flows to and from the firm’s stock of knowledge and they support the creation and use of organizational capabilities....

Problems in knowledge management: a case study of a knowledge intensive company

NARCIS (Netherlands)

van Zolingen, S.J.; Streumer, Jan; Stooker, M.M.; Stooker, M.

2001-01-01

Knowledge management has become an important tool in staying ahead in the competition between companies. In this article five different phases of the knowledge management process are distinguished: acquiring knowledge, codifying knowledge, disseminating knowledge, developing knowledge and applying

Assessing local knowledge use in agroforestry management with cognitive maps.

Science.gov (United States)

Isaac, Marney E; Dawoe, Evans; Sieciechowicz, Krystyna

2009-06-01

Small-holder farmers often develop adaptable agroforestry management techniques to improve and diversify crop production. In the cocoa growing region of Ghana, local knowledge on such farm management holds a noteworthy role in the overall farm development. The documentation and analysis of such knowledge use in cocoa agroforests may afford an applicable framework to determine mechanisms driving farmer preference and indicators in farm management. This study employed 12 in-depth farmer interviews regarding variables in farm management as a unit of analysis and utilized cognitive mapping as a qualitative method of analysis. Our objectives were (1) to illustrate and describe agroforestry management variables and associated farm practices, (2) to determine the scope of decision making of individual farmers, and (3) to investigate the suitability of cognitive mapping as a tool for assessing local knowledge use. Results from the cognitive maps revealed an average of 16 +/- 3 variables and 19 +/- 3 links between management variables in the farmer cognitive maps. Farmer use of advantageous ecological processes was highly central to farm management (48% of all variables), particularly manipulation of organic matter, shade and food crop establishment, and maintenance of a tree stratum as the most common, highly linked variables. Over 85% of variables included bidirectional arrows, interpreted as farm management practices dominated by controllable factors, insofar as farmers indicated an ability to alter most farm characteristics. Local knowledge use on cocoa production revealed detailed indicators for site evaluation, thus affecting farm preparation and management. Our findings suggest that amid multisourced information under conditions of uncertainty, strategies for adaptable agroforestry management should integrate existing and localized management frameworks and that cognitive mapping provides a tool-based approach to advance such a management support system.

Assessing Local Knowledge Use in Agroforestry Management with Cognitive Maps

Science.gov (United States)

Isaac, Marney E.; Dawoe, Evans; Sieciechowicz, Krystyna

2009-06-01

Small-holder farmers often develop adaptable agroforestry management techniques to improve and diversify crop production. In the cocoa growing region of Ghana, local knowledge on such farm management holds a noteworthy role in the overall farm development. The documentation and analysis of such knowledge use in cocoa agroforests may afford an applicable framework to determine mechanisms driving farmer preference and indicators in farm management. This study employed 12 in-depth farmer interviews regarding variables in farm management as a unit of analysis and utilized cognitive mapping as a qualitative method of analysis. Our objectives were (1) to illustrate and describe agroforestry management variables and associated farm practices, (2) to determine the scope of decision making of individual farmers, and (3) to investigate the suitability of cognitive mapping as a tool for assessing local knowledge use. Results from the cognitive maps revealed an average of 16 ± 3 variables and 19 ± 3 links between management variables in the farmer cognitive maps. Farmer use of advantageous ecological processes was highly central to farm management (48% of all variables), particularly manipulation of organic matter, shade and food crop establishment, and maintenance of a tree stratum as the most common, highly linked variables. Over 85% of variables included bidirectional arrows, interpreted as farm management practices dominated by controllable factors, insofar as farmers indicated an ability to alter most farm characteristics. Local knowledge use on cocoa production revealed detailed indicators for site evaluation, thus affecting farm preparation and management. Our findings suggest that amid multisourced information under conditions of uncertainty, strategies for adaptable agroforestry management should integrate existing and localized management frameworks and that cognitive mapping provides a tool-based approach to advance such a management support system.

CRM AS A SUPPORT FOR KNOWLEDGE MANAGEMENT AND CUSTOMER RELATIONSHIP

OpenAIRE

Silvana Toriani; Maria Terezinha Angeloni

2011-01-01

This paper aims to analyze the role of Customer Relationship Management (CRM) as a support for Knowledge Management (KM) and the Customer Relationship Strategy Definition in an Information Technology (IT) Company. This work is based on theories of KM, IT, and Relationship Marketing. Our survey uses a descriptive approach, in which data is gathered by means of content analysis of semi-structured interviews. The study results have shown us that the company implements an effective system for CRM...

Knowledge management in a project-oriented organization

DEFF Research Database (Denmark)

Christensen, Karina

2003-01-01

Knowledge management is seen as a metaphorical perspective on management where the managerial focus depends on the epistemological standpoint taken. An identification of three epistemological perspectives accommodates the main body of literature on knowledge management: an artifact oriented...... epistemology that focuses on explicit knowledge, a process oriented epistemology focusing on both tacit and explicit knowledge and the interaction of these types of knowledge and an autopoietic epistemology where knowledge basically always has a tacit dimension. Based on a study of knowledge management...... in the Danish company Crisplant, the paper shos how the three epistemologies bring different aspects of managerial practice forward. By comparing the characteristics of knowledge, the nature of knowledge management activities, how konwledge is created and share it is concluded that awareness of the implications...

Knowledge management: An abstraction of knowledge base and database management systems

Science.gov (United States)

Riedesel, Joel D.

1990-01-01

Artificial intelligence application requirements demand powerful representation capabilities as well as efficiency for real-time domains. Many tools exist, the most prevalent being expert systems tools such as ART, KEE, OPS5, and CLIPS. Other tools just emerging from the research environment are truth maintenance systems for representing non-monotonic knowledge, constraint systems, object oriented programming, and qualitative reasoning. Unfortunately, as many knowledge engineers have experienced, simply applying a tool to an application requires a large amount of effort to bend the application to fit. Much work goes into supporting work to make the tool integrate effectively. A Knowledge Management Design System (KNOMAD), is described which is a collection of tools built in layers. The layered architecture provides two major benefits; the ability to flexibly apply only those tools that are necessary for an application, and the ability to keep overhead, and thus inefficiency, to a minimum. KNOMAD is designed to manage many knowledge bases in a distributed environment providing maximum flexibility and expressivity to the knowledge engineer while also providing support for efficiency.

Instructor and student knowledge of study strategies.

Science.gov (United States)

Morehead, Kayla; Rhodes, Matthew G; DeLozier, Sarah

2016-01-01

Students' self-reported study skills and beliefs are often inconsistent with empirically supported (ES) study strategies. However, little is known regarding instructors' beliefs about study skills and if such beliefs differ from those of students. In the current study, we surveyed college students' and instructors' knowledge of study strategies and had both groups evaluate the efficacy of learning strategies described in six learning scenarios. Results from the survey indicated that students frequently reported engaging in methods of studying that were not optimal for learning. Instructors' responses to the survey indicated that they endorsed a number of effective study skills but also held several beliefs inconsistent with research in learning and memory (e.g., learning styles). Further, results from the learning scenarios measure indicated that instructors were moderately more likely than students to endorse ES learning strategies. Collectively, these data suggest that instructors exhibited better knowledge of effective study skills than students, although the difference was small. We discuss several notable findings and argue for the improvement of both students' and instructors' study skill knowledge.

BOOK REVIEW: Case Studies in Knowledge Management

Directory of Open Access Journals (Sweden)

Reviewed by Dr. Adnan BOYACI

2005-10-01

.The book presents case studies explaining actual applications of KM in a different oforganizational and global settings. Different subjects and issues associated withconstruction of KM system in different kinds of organizations are explored within eachsection. Organizational learning (OL, knowledge, culture and productivity are some ofthe issues tackled with construction of KM system in a variety of organizational andglobal settings.The book is organized into seven sections; KM in support of organizational learning,knowledge management in support of retaining organizational knowledge, knowledgemanagement strategy, issues in knowledge management, KM is support of knowledgetransfer, KM in support of projects, KM outcomes. Each section is related with an area KMresearch.In section I, there are two cases discussing KM in support of OL. The first case is fromLynne P. Cooper, Rebecca L. Nash, Tu-Anh T. Phan, and Teresa R. Bailey and describesdevelopment and operation of knowledge system in order to support learning oforganizational knowledge at the Jet Propulsion Laboratory in USA. It presents in detailimplementation and rollout of the system and argues the results from performance andusage data collected over 19 weeks. The second case is from Brigette McGregor-MacDonald and describes the work of global organizations in its KM efforts to sustain andtransfer learning from global leadership curriculum. It mainly focuses on KM solution162developed to support employees to sustain their learning, to enable them to share theirinsights and experiences with others, and thus increase organizational capability.Section 2 explores using KM to support the retention of organizational knowledge inorganizations where the work forces are in transition. In third chapter in this section HaniAbdel-Aziz, and Khaled Wahba discuss the building of organizational memory informationsystem (OMIS in an Egyptian Professional Services company suffering from knowledgeloss due to high rate of employee turnover

Knowledge Model: Project Knowledge Management

DEFF Research Database (Denmark)

Durao, Frederico; Dolog, Peter; Grolin, Daniel

2009-01-01

The Knowledge model for project management serves several goals:Introducing relevant concepts of project management area for software development (Section 1). Reviewing and understanding the real case requirements from the industrial perspective. (Section 2). Giving some preliminary suggestions...... for usage in KIWI system (Sections 3). This document is intended for technological partners to understand how for example the software development concepts can be applied to a semantic wiki framework....

An approach to knowledge management for EUROSAFE projects

International Nuclear Information System (INIS)

Goldschmidt, F.; Gelder, P. De; Beraha, D.

2005-01-01

The objective of a knowledge management system (KMS) in the field of Nuclear Safety Assessment is to keep competence in expertise and research at the best level. This contribution proposes a diagram of KM organization associated with the Eurosafe Safety Assessment Guide project proposal. The aim of the KM action is to test and bring forward a generic and perennial method of knowledge management adapted to the safety culture. It will be interested to support the access to information useful for the practices of expertise by organizing a knowledge mapping, supporting the exchanges of know-how by the consolidation of a competence network and the externalization of expert knowledge. This article presents the actions in progress at AVN, GRS and IRSN, and suggests some principles based on experience feedbacks drawn from the literature. It is not supposed to be exhaustive but rather to encourage other Technical Support Organizations to take part in this KM action associated with the technical project. We suggest to organize the KM action in three phases: (1) definition of a KM Strategy adapted to the technical project; (2) implementation of KM selected actions (actors sensitization, tests of KM methods, etc); (3) choice and fulfillment of effective and perennial KM solutions. (authors)

Managing Viable Knowledge

NARCIS (Netherlands)

Achterbergh, J.M.I.M.; Vriens, D.J.

2002-01-01

In this paper, Beer's Viable System Model (VSM) is applied to knowledge management. Based on the VSM, domains of knowledge are identified that an organization should possess to maintain its viability. The logic of the VSM is also used to support the diagnosis, design and implementation of the

Student Learning Strategy and Soft-skill in Clothing Business Management

Science.gov (United States)

Ampera, D.

2018-02-01

Clothing Business Management course is a subject delivering knowledge and skills about how to manage clothing business. This course requires students’ ethics, leadership, commitment, toughness, honesty, and the ability to take initiative, argue logically, and work together. However, students are not fully efficient in managing a business during practical task. The purpose of the study is to investigate: (1) the differences of students’ learning achievement between those receiving gradual and conventional learning strategy, (2)the effect of interactions between learning strategy and soft skills toward students learning achievement, (3) the differences of learning achievement of high soft skills students who receive gradual and conventional learning strategy, (4) the differences of learning achievement of low soft skills students who receive gradual and conventional learning strategy. The 2x2 treatment-by-level experimental study was carried out in Dressmaking Study Program. The result proved significantly that, overall, differences of students learning achievement exist, except of low soft skills students.

Knowledge Mangement and Management of Working-life

DEFF Research Database (Denmark)

Ipsen, Christine

2003-01-01

Knowledge Management and the Management of Working Life Research paper – case study Oral presentation Keywords: Knowledge work, knowledge management, working life and knowledge-intensive companies. A single case study has indicated that there is a clear connection between the organizational work......, managerial style and the working environment in knowledge-intensive companies. Furthermore the study indicates that the knowledge-workers only to a limited extent use the formalised working environment–system. Instead current issues are dealt with in a more informal manner. A subsequent systematic search...... on the working conditions within the practice of Knowledge Management, and the organizing of the knowledge work. The overall objective is to analyse the possibilities for knowledge-intensive companies to integrate working environment management and ensure improved working conditions. The methodology employed...

Knowledge management and organizational learning

CERN Document Server

2009-01-01

Knowledge management (KM) is a set of relatively new organizational activities. This volume presents some 20 papers organized into five sections covering basic concepts of knowledge management. The volume editor is an esteemed name in the field..

Social web and knowledge management

DEFF Research Database (Denmark)

Dolog, Peter; Kroetz, Markus; Schaffert, Sebastian

2009-01-01

Knowledge Management is the study and practice of representing, communicating, organizing, and applying knowledge in organizations. Moreover, being used by organizations, it is inherently social. The Web, as a medium, enables new forms of communications and interactions and requires new ways...... to represent knowledge assets. It is therefore obvious that the Web will influence and change Knowledge Management, but it is very unclear what the impact of these changes will be. This chapter raises questions and discusses visions in the area that connects the Social Web and Knowledge Management – an area...... of research that is only just emerging. The World Wide Web conference 2008 in Beijing hosted a workshop on that question, bringing together researchers and practitioners to gain first insights toward answering questions of that area....

Personal Knowledge Management for Employee Commoditization

Science.gov (United States)

Schild, Susie A.

2013-01-01

Knowledge management thinking has resulted in the perception that the organization is the relevant beneficiary of knowledge. Individual approaches to and experiences with personal knowledge management are not well documented in empirical studies, which uncovered the specific problem that the situatedness of knowledge worker contemporaries within…

Value Creation through IT-supported Knowledge Management? The Utilisation of a Knowledge Management System in a Global Consulting Company

Directory of Open Access Journals (Sweden)

Karlheinz Kautz

2003-01-01

Full Text Available Although many consulting companies have introduced IT-supported knowledge-management systems, and proponents of the literature continue to advocate knowledge management as a key to competitive advantage in consultancies, many knowledge management systems have fallen short of expectation in companies that have adopted them. However, empirical studies regarding the performance implications of these systems are missing. This paper reports such an empirical, explorative study identifying the extent as well as impediments of the utilization of an IT-supported knowledge management system in a large, global consulting company. The main findings are that the majority of the IT users are not familiar with the knowledge management framework of the company; still the knowledge management system is used by 3/4 of all respondents, but mainly to search for general information, much less to participate in competence networks to develop shared knowledge assets. The knowledge management system is not used as the primary repository and communication media for knowledge assets. The limited use is explained by the practitioners as being caused by lack of time and their perception of the system as a slow and poorly structured technical infrastructure. These and other findings are discussed with regard to the current understanding of knowledge management as presented by the literature, and important issues with regard to future research integrating individual, organisational, technical and economical perspectives of knowledge management are raised.

Working memory, strategy knowledge, and strategy instruction in children with reading disabilities.

Science.gov (United States)

Swanson, H Lee; Kehler, Pam; Jerman, Olga

2010-01-01

Two experiments investigated the effects of strategy knowledge and strategy training on the working memory (WM) performance in children (ages 10-11) with and without reading disabilities (RD). Experiment 1 examined the relationship between strategy knowledge (stability of strategy choices) and WM performance as a function of initial, gain (cued), and maintenance conditions. WM performance was significantly improved for both groups under cued conditions; however, the performances of children with RD were inferior to those of children without RD across all memory conditions. Measures of WM capacity rather than strategy stability or processing efficiency best predicted reading comprehension performance. Experiment 2 assessed the effects of strategy training on WM performance by randomly assigning children to strategy instruction or control conditions. Significant improvements in WM performance occurred as a function of training conditions, but the residual WM differences between the reading groups remained. Although the results showed that stable strategy choices, cued performance, and strategy instruction significantly bolstered WM performance in children with RD, their overall WM performance, however, was constrained by capacity limitations.

Management Of Knowledge And System - Evolution Of Knowledge

Directory of Open Access Journals (Sweden)

Avishek Choudhury

2015-08-01

Full Text Available The study of knowledge is one of the most fundamental and necessary components in todays world. A claim to knowledge should be evaluated to determine whether or not it is knowledge in its real sense. To conduct this sort of evaluation understanding of what knowledge is and how much knowledge is possible is required. This paper provides an overview of the important aspects of knowledge and with the help of epistemology tries to answer the most fundamental questions of what is knowledge Moreover how do we know what we know The paper attempts to show the effect of culture on organizations and how foundational knowledge can help us develop logical decisions in a fluctuating environment. To manage an organization within evolving paradigm knowledge of variation acts as a necessary requirement. As Deming defined management as a prediction a leader must have skills to predict and adapt to its external environment. Most of the time organizations fail to observe the paradigm shift and couldnt adjust to the changing environment. The paper also discusses the effect of diverse culture and their respective interpretation of language. Thus the paper highlights the necessity of understanding human psychology attaining foundational knowledge and ability to validate the knowledge to establish a successful organization.

Effective knowledge management as basis for holistic knowledge engineering – Knowledge as the key asset of an organization

Directory of Open Access Journals (Sweden)

Svetlana Lazović

2013-03-01

Full Text Available In knowledge management , human resources are in the foreground and their value is constantly rising. In the eyes of modern managers knowledge is the key asset of an organization. Effective management and management of knowledge processes are central preoccupations of modern managers and, at the same time, the most prominent feature of a knowledge-based organization. Like innovation and creativity, knowledge needs to be encouraged and treated with due care. Commitment to acquisition of new knowledge depends on how the interpersonal relationships are managed in an organization, therefore, those responsible for knowledge processes, the so-called modern knowledge managers, will develop partnership relation- ships with all members of their organization. In the core of such partnerships lie competences of individual employees and their creative application of knowledge. By encouraging learning, discussions and opinion exchange as well as personal and professional growth of their employees, management in knowledge-based organizations is improving the quality of work, and consequently, generation of new knowledge and their organization’s competitive advantage.

Managing Knowledge Performance: Testing the Components of a Knowledge Management System on Organizational Performance

Science.gov (United States)

Cho, Taejun; Korte, Russell

2014-01-01

The main purpose of the current study is to validate the framework of knowledge management (KM) capabilities created by Gold ("Towards a theory of organizational knowledge management capabilities." Doctoral dissertation, University of North Carolina, Chapel Hill) 2001) in a study of South Korean companies. However, the original framework…

Applications of Ontologies in Knowledge Management Systems

Science.gov (United States)

Rehman, Zobia; Kifor, Claudiu V.

2014-12-01

Enterprises are realizing that their core asset in 21st century is knowledge. In an organization knowledge resides in databases, knowledge bases, filing cabinets and peoples' head. Organizational knowledge is distributed in nature and its poor management causes repetition of activities across the enterprise. To get true benefits from this asset, it is important for an organization to "know what they know". That's why many organizations are investing a lot in managing their knowledge. Artificial intelligence techniques have a huge contribution in organizational knowledge management. In this article we are reviewing the applications of ontologies in knowledge management realm

The arhitecture of the human resources in management based on knowledge and the impact on reduncing unemployment

Directory of Open Access Journals (Sweden)

Amalia Venera Todoruţ

2011-03-01

Full Text Available In this working paper I proposed to address/aproach issues of relationship and interdependence of human resources and management based on knowledges. I presented during the paper the new type of human resource management and new challenges which are noted in the current economic conjuncture and their influences on human resource management. We have also shown which is the new type of organizational culture and its impact on management based on knowledge. I focused also on the modalities how influence the management of human resources the management based on knowledge materialized in: the organization employee involvement, strong motivation and retention of employees in the firm based on knowledge, connection of management based on knowledges and the human resource management on the firm strategy, development of employees capacity and the intellectual capital, the creation and maintenance of learning practices widely used in business.

Knowledge Management in the SME and its Relationship to Strategy, Family Orientation and Organization Learning

OpenAIRE

Zhou, H.; Uhlaner, L.M.

2009-01-01

textabstractIn this study, we examine the prevalence of different KM practices and the organizational determinants of KM among SMEs by conducting a quantitative study of empirical data from nearly 500 Dutch SMEs. Our empirical results show that knowledge is managed in a people-based approach in SMEs. SMEs are most likely to acquire knowledge by staying in touch with professionals and experts outside the company and they incline to share knowledge and experience by talking to each other. Furth...

Monitoring strategies and scale appropriate hydrologic and biogeochemical modelling for natural resource management

DEFF Research Database (Denmark)

Bende-Michl, Ulrike; Volk, Martin; Harmel, Daren

2011-01-01

This short communication paper presents recommendations for developing scale-appropriate monitoring and modelling strategies to assist decision making in natural resource management (NRM). These ideas presented here were discussed in the session (S5) ‘Monitoring strategies and scale...... and communication between researcher and model developer on the one side, and natural resource managers and the model users on the other side to increase knowledge in: 1) the limitations and uncertainties of current monitoring and modelling strategies, 2) scale-dependent linkages between monitoring and modelling...

Knowledge Management and Intellectual Capital

DEFF Research Database (Denmark)

Bukh, Per Nikolaj; Skovvang Christensen, Karina; Mouritsen, Jan

From various angles and perspectives this book shows how knowledge management is actually practised in many different European firms. New dimensions of well-known management principles and concepts emerge by focusing on knowledge. Leading researchers and experts from European business schools offer...

Predictors of attitude and intention to use knowledge management system among Korean nurses.

Science.gov (United States)

Yun, Eun Kyoung

2013-12-01

Knowledge sharing using Knowledge Management (KM) systems helps nurses to understand and acquire appropriate knowledge that influences the quality of healthcare service. The purpose of this study was to identify organizational and individual factors influencing attitude and intention to use KM systems among Korean nurses. A cross-sectional survey design was used to study a sample of 245 nurses employed at five hospitals in Seoul. A multiple hierarchical regression was used to examine predictors of nurses' attitude and intention to use. From an individual perspective, nurse's informatics competency was identified as a significant factor influencing attitudes toward knowledge management usage within adhocracy and clan cultures. However, from an organizational perspective, level of hospital information system was identified as a significant factor influencing KM system usage within adhocracy cultures. The findings of this study will be helpful in better understanding and assessing the impact of the factors affecting the implementation of nursing knowledge management systems and in further developing successful managerial strategies using knowledge resources in healthcare settings. Copyright © 2013 Elsevier Ltd. All rights reserved.

FARM PERFORMANCE AND MANAGEMENT STRATEGIES

Directory of Open Access Journals (Sweden)

Li Li

2018-04-01

Full Text Available This article emphasizes the strategic and operations aspects of managing a farm. In this article, farm management performance is analyzed based on yearly Illinois Farm Business Farm Management (FBFM panel data across 9,831 farms from 1996 through 2014. The alpha scores (or skill estimates for farm managers are analyzed to determine if most profitable farmers possess specific skills or knowledge against adverse events in a volatile environment. Farms are evaluated under different scenarios of management skill portfolios. Fundamental farm management basics are discussed in this study, including budgeting, production planning, financial analysis, financial management, investment analysis, and control management. We find substantial difference of farm management styles and performance efficiency in management skill portfolios. We also find evidence of most skilled farm managers are more efficient on both revenue side and costs side. The approaches used in this study also allow comparison among farms of different sizes and types. The activities of top farms can be replicated by poorer performers and the study provide a unique way for comparing the farm management styles and ability of most skilled farm managers to that of less skilled ones. The innovative method is framed by comparing business strategies and performance styles in the following aspects: production and operations planning, land management and control, and production costs evaluation. Farm managers will want to consult it as well to improve the effectiveness, objectivity, and success of their decisions.

International conference on knowledge management in nuclear facilities. Book of extended synopses

Energy Technology Data Exchange (ETDEWEB)

NONE

2007-06-15

In recent years new issues have emerged in Member States, including ageing facilities and personnel, nuclear phase-out policies, the expectation of nuclear growth in some regions and the objective to further improve the economic competitiveness of nuclear energy while maintaining a high level of safety. Awareness of the importance of nuclear knowledge management in addressing the challenges the industry is facing has grown significantly, both in the industry and in regulatory authorities, and a large number of projects are under way. Knowledge management is becoming an important element of the organizational behaviour of the nuclear industry. In 2002, the IAEA General Conference adopted a new resolution on Nuclear Knowledge, emphasizing the importance of nuclear knowledge management. The resolution was reiterated in subsequent years. This conference is organized in response to those resolutions, also following the first conference on Nuclear Knowledge Management - Strategies, Information Management and Human Resource Development, organized by the IAEA in 2004 in France. The objectives of the conference are to: - Take stock of the recent developments in nuclear knowledge management; - Demonstrate and discuss the benefits of nuclear knowledge management in promoting excellence in operation and safety of nuclear facilities; - Promote the use of nuclear knowledge management in the nuclear industry; - Provide insights and recommendations to the nuclear community. The conference will address decision makers and professionals in the nuclear industry, including in particular all nuclear facilities in all phases of their life cycle, and from regulatory organizations, governments, academia, vendors and other bodies concerned with the topic. The conference will start with a policy forum: Policy Forum: Status, Strategic Perspectives and Key Issues Leaders from nuclear industry, governmental organizations, regulators, research institutes and international organizations will

The KMAT: Benchmarking Knowledge Management.

Science.gov (United States)

de Jager, Martha

Provides an overview of knowledge management and benchmarking, including the benefits and methods of benchmarking (e.g., competitive, cooperative, collaborative, and internal benchmarking). Arthur Andersen's KMAT (Knowledge Management Assessment Tool) is described. The KMAT is a collaborative benchmarking tool, designed to help organizations make…

ERP and Knowledge Management Integration: The Case of Malaysian Business Firms

Science.gov (United States)

Supramaniam, Mahadevan; Kuppusamy, Mudiarasan

2010-01-01

In order to compete in a global environment, Malaysian business firms need to improve their products and services through best practices. This paper aims to investigate the critical success factors to adopt Enterprise Resource Planning (ERP) with knowledge management (KM) strategies among Malaysian business firms. In order to achieve the research…

Strategies and knowledge used when reconstructing the dates of autobiographical events

DEFF Research Database (Denmark)

Holm, Tine; Thomsen, Dorthe Kirkegaard

Strategies and knowledge used when reconstructing the dates of autobiographical events. Tine Holm and Dorthe Kierkegaard Thomsen Individuals rarely remember the dates of specific memories. Rather they reconstruct dates using a variety of strategies and knowledge. In this study, we examined how...... often individuals use and combine different types of strategies and knowledge. Forty-five participants were each presented with diary descriptions of approximately 42 events from their first term at university that they had written 3 ½ years prior and were asked to date remembered events while...... they thought out loud. The results revealed that participants most frequently used period knowledge as a strategy in dating events. Other frequently used strategies were temporal schemas and temporal landmarks. Participants often combined strategies. Most frequently they combined period knowledge and temporal...

Globalization And Knowledge Management In Projects

Directory of Open Access Journals (Sweden)

Bubel Dagmara

2015-06-01

Full Text Available Knowledge management is a field of management dealing with the use of knowledge, methods, and tools to effectively coordinate complex and unique projects. In accordance with this definition, project knowledge can be treated as a useful resource of information that allows projects to be implemented in compliance with its objectives: time, costs, and quality of results. Knowledge in the activity of an organization, including in the implementation of projects, has for many years been an area of interest to researchers, who confirmed its key importance for building permanent competitive advantages of companies and enterprises. In project management, this issue takes on a new character, as it is transferred to the field of dynamic, time restricted, temporary, and team-implemented projects. The aim of this paper is to present the results of a survey regarding the use of practices of knowledge management in projects in international organizations and to show that the concept of knowledge management in projects is a tool conducive to spreading the process of globalization.

Product Knowledge Modelling and Management

DEFF Research Database (Denmark)

Zhang, Y.; MacCallum, K. J.; Duffy, Alex

1996-01-01

function-oriented design. Both Specific Product Knowledge and Product Domain Knowledge are modelled at two levels, a meta-model and an information-level.Following that, a computer-based scheme to manage the proposed product lknowledge models within a dynamically changing environment is presented.......The term, Product Knowledge is used to refer to two related but distinct concepts; the knowledge of a specific product (Specific Product Knowledge) and the knowledge of a product domain (Product Domain Knowledge). Modelling and managing Product Knowlege is an essential part of carrying out design.......A scheme is presented in this paper to model, i.e. classify, structure and formalise the product knowledge for the purpose of supporting function-oriented design. The product design specification and four types of required attributes of a specific product have been identified to form the Specific Product...

Knowledge management for nuclear industry operating organizations

International Nuclear Information System (INIS)

2006-10-01

research facilities to reduce operating costs and a decline in support to the universities to reduce overheads. The above factors have led to a reduction in technical innovation and a potential loss of technical competences that have drawn the attention of many concerned parties to the need for effective strategies and policies for nuclear knowledge management. The Director General of the IAEA, Mohamed ElBaradei, in his statement to the forty-seventh regular session of the IAEA General Conference 2003, said: 'Whether or not nuclear power witnesses an expansion in the coming decades, it is essential that we preserve nuclear scientific and technical competence for the safe operation of existing facilities and applications. Effective management of nuclear knowledge should include succession planning for the nuclear work force, the maintenance of the 'nuclear safety case' for operational reactors, and retention of the nuclear knowledge accumulated over the past six decades'. This report is intended for senior and middle level managers of nuclear industry operating organizations and provides practical information that can be used to improve knowledge management (KM) in such organizations. The information provided in this report is based upon actual experiences of Member State operating organizations as well as other related industries. The Nuclear Power Industry's Ageing Workforce: Transfer of Knowledge to the Next Generation, IAEA-TECDOC-1399, highlighted some of the knowledge management issues in Member States resulting from the large number of retiring NPP personnel who had been involved with the commissioning and initial operation of NPPs. This report complements that publication by broadening the scope of KM strategic issues, methods and techniques for nuclear industry operating organizations

Strategy generator in computerized accident management support system

International Nuclear Information System (INIS)

Sirola, M.

1994-02-01

An increased interest for research in the field of accident management of nuclear power plants can be noted. Several international programmes have been started in order to be able to understand the basic physical and chemical phenomena in accident conditions. A feasibility study has shown that it would be possible to design and develop a computerized support system for plant staff in accident situations. To achieve this goal the Halden Project has initiated a research programme on Computerized Accident Management Support (CAMS project). The aim is to utilize the capabilities of computerized tools to support the plant staff during the various accident stages. The system will include identification of the accident state, assessment of the future development of the accident and planning of accident mitigation strategies. A prototype is developed to support operators and the Technical Support Centre in decision making during serious accidents in nuclear power plants. A rule based system has been built to take care of the strategy generation. This system assists plant personnel in planning control proposals and mitigation strategies from normal operation to severe accident conditions. The idea of a safety objective tree and knowledge from the emergency procedures have been used. Future prediction requires good state identification of the plant status and some knowledge about the history of some critical variables. The information needs to be validated as well. Accurate calculations in simulators and a large database including all important information from the plant will help the strategy planning. (orig.). (40 refs., 20 figs.)

Knowledge Management Experience in Kosovo Organizations

OpenAIRE

MSc. Drita Kacandolli-Gjonbalaj; MSc. Anera Alishani; MSc. Arber Reci

2014-01-01

This paper is an empirical study, the findings of which reflect the experience gathered in knowledge management in Kosovo organizations. The main goal of this paper was to identify the realistic situation, and recommend instruments for a more effective knowledge management in Kosovo organizations. The findings of the empirical study have found inefficiency in knowledge management by organizations in Kosovo. A research was undertaken for this study, thereby directly interviewing representative...

Knowledge Management - Identification of Domain Specific Knowledge Processes

DEFF Research Database (Denmark)

Larsen, Michael Holm

1999-01-01

Implementation of Information Technology infer substantial changes to an organisation, e.g. changes in jobs, roles of the company's employees, and the knowledge content of these jobs.This paper point out some of the knowledge management issues and challenges in the case of an implementation of an...... performed by humans. Their decisions are based on the integration of three different kinds of knowledge, i.e. uncodifiable or tacit knowledge, codifiable data from acquisition systems, and codifiable best practice from knowledge repositories....

Temporal Convergence for Knowledge Management

Directory of Open Access Journals (Sweden)

Christopher Phillip Martin

2008-05-01

Full Text Available Time and knowledge have tended to be conceptualised in conventional knowledge management systems as either ‘timeless’ recordings of procedures, or time-stamped records of past events and states. The concept of temporal convergence was previously developed to help apply knowledge-management theory to complex military processes such as commander’s intent, shared situation awareness, and self-synchronisation. This paper clarifies the concept and introduces several others in forming a framework to assist discussion and exploration of the types of knowledge required for complex endeavours, such as warfighting, characterised by opposition and uncertainty. The approach is grounded in a pragmatist philosophy and constructivist epistemology. Argument proceeds along mathematical lines from a basis that the types of knowledge most valuable to goal-directed agents in uncertain environments can be modelled as directed graph topologies. The framework is shown to be useful in describing and reasoning about the knowledge requirements and prerequisites for distributed decision-making through the sharing of situational knowledge and common intentions, with practical application to the planning and execution of operations. To the designers of knowledge management systems seeking to address this space, it presents a challenge that cannot be addressed merely by construction, storage, search and retrieval of documents and records pertaining to the past.

A Grand Challenge: Immortal Information and Through-Life Knowledge Management (KIM

Directory of Open Access Journals (Sweden)

Alexander Ball

2006-11-01

Full Text Available ‘Immortal information and through-life knowledge management: strategies and tools for the emerging product-service business paradigm’, is a Grand Challenge project involving eleven different UK universities and incorporating substantial industry collaboration. It is investigating a range of issues associated with the move towards a product-service paradigm in the engineering sector, in particular the long-term curation of digital data, learning from production and use, and appropriate governance and management techniques.

The Integrated Rangeland Fire Management Strategy Actionable Science Plan: U.S. Department of the Interior, Washington D.C.

Science.gov (United States)

Integrated Rangeland Fire Management Strategy Actionable Science Plan Team

2016-01-01

The Integrated Rangeland Fire Management Strategy (hereafter Strategy, DOI 2015) outlined the need for coordinated, science-based adaptive management to achieve long-term protection, conservation, and restoration of the sagebrush (Artemisia spp.) ecosystem. A key component of this management approach is the identification of knowledge gaps that limit...

Distributed Knowledge Management in Extranets

DEFF Research Database (Denmark)

Pedersen, Mogens Kühn; Larsen, Michael Holm

1999-01-01

Knowledge management exchange schemes based on symmetric incentives are rarely found in the literature. The distributed knowledge model relies upon a double loop knowledge conversion decision support system with symmetric incentives in an extranet. The model merges specific knowledge with knowledge...... chains and networks like replacement, maintenance and services industries....

Knowledge management in the learning economy

DEFF Research Database (Denmark)

Lundvall, Bengt-Åke

organisation, are more innovative than the average firm. The paper contributes to the empirical foundation for the argument that learning organisations stimulate innovation and competence building and it makes an original conceptual contribution of practical relevance by linking knowledge management to HRM......The purpose of this paper is to show why to build ‘learning organisations' must be a central element of knowledge management. The paper argues that the wide use of information technology has a contradictory impact on knowledge management. On the one hand it extends the potential for codifying...... and innovation management....

KNOWLEDGE MANAGEMENT TOOLS FOR THE EUROPEAN KNOWLEDGE BASED SOCIETY

Directory of Open Access Journals (Sweden)

Ramona – Diana Leon

2011-12-01

Full Text Available Increasingly more literature mention that in the current competitive environment, knowledge have become the main source of the competitive advantages, while recent researches regarding economic growth and development have defined knowledge as being the most critical resource of the emerging countries.Therefore, the organizations interest for knowledge has increased, the latter being defined as knowledge management process in order to meet existing needs, to identify and exploit existing and/or acquired knowledge and developing new opportunities.In other words, knowledge management facilitates productive information usage, intelligence growth, storing intellectual capital, strategic planning, flexible acquisition, collection of best practices, increasing the likelihood of being successful as well as a more productive collaboration within the company.In order to benefit from all these advantages, it is required the usage of specific tools including models and systems to stimulate the creation, dissemination and use of knowledge held by each employee and the organization as a whole.

Knowledge based maintenance

Energy Technology Data Exchange (ETDEWEB)

Sturm, A [Hamburgische Electacitaets-Werke AG Hamburg (Germany)

1998-12-31

The establishment of maintenance strategies is of crucial significance for the reliability of a plant and the economic efficiency of maintenance measures. Knowledge about the condition of components and plants from the technical and business management point of view therefore becomes one of the fundamental questions and the key to efficient management and maintenance. A new way to determine the maintenance strategy can be called: Knowledge Based Maintenance. A simple method for determining strategies while taking the technical condition of the components of the production process into account to the greatest possible degree which can be shown. A software with an algorithm for Knowledge Based Maintenance leads the user during complex work to the determination of maintenance strategies for this complex plant components. (orig.)

Knowledge based maintenance

Energy Technology Data Exchange (ETDEWEB)

Sturm, A. [Hamburgische Electacitaets-Werke AG Hamburg (Germany)

1997-12-31

The establishment of maintenance strategies is of crucial significance for the reliability of a plant and the economic efficiency of maintenance measures. Knowledge about the condition of components and plants from the technical and business management point of view therefore becomes one of the fundamental questions and the key to efficient management and maintenance. A new way to determine the maintenance strategy can be called: Knowledge Based Maintenance. A simple method for determining strategies while taking the technical condition of the components of the production process into account to the greatest possible degree which can be shown. A software with an algorithm for Knowledge Based Maintenance leads the user during complex work to the determination of maintenance strategies for this complex plant components. (orig.)

Knowledge-Based Systems for the Assessment and Management of Bridge Structures

DEFF Research Database (Denmark)

Miyamoto, A.; Thoft-Christensen, Palle; Yan, B.

2004-01-01

. The aim of this paper is to summarize the finding of up-to-date research articles concerning the application of knowledge-based systems to assessment and management of structures and to illustrate the potential of such systems in the structural engineering. Two modern bridge management systems (BMS......It is becoming an important social problem to make maintenance and rehabilitation of existing infrastructures such as bridges, buildings, etc. The kernel of such structure management is to develop a method of safety assessment on items which include remaining life and load carrying capacity......'s) are presented in the paper. The first is a BMS to assess the performance and derive optimal strategies for inspection and maintenance of concrete structures using reliability based and knowledge based systems. The second is the concrete bridge rating expert system (BREX) to evaluate the performance of existing...

The Knowledge Management Research of Agricultural Scientific Research Institution

Institute of Scientific and Technical Information of China (English)

2010-01-01

Based on the perception of knowledge management from experts specializing in different fields,and experts at home and abroad,the knowledge management of agricultural scientific research institution can build new platform,offer new approach for realization of explicit or tacit knowledge,and promote resilience and innovative ability of scientific research institution.The thesis has introduced functions of knowledge management research of agricultural science.First,it can transform the tacit knowledge into explicit knowledge.Second,it can make all the scientific personnel share knowledge.Third,it is beneficial to the development of prototype system of knowledge management.Fourth,it mainly researches the realization of knowledge management system.Fifth,it can manage the external knowledge via competitive intelligence.Sixth,it can foster talents of knowledge management for agricultural scientific research institution.Seventh,it offers the decision-making service for leaders to manage scientific program.The thesis also discusses the content of knowledge management of agricultural scientific research institution as follows:production and innovation of knowledge;attainment and organizing of knowledge;dissemination and share of knowledge;management of human resources and the construction and management of infrastructure.We have put forward corresponding countermeasures to further reinforce the knowledge management research of agricultural scientific research institution.

Importance of Knowledge Management in Human Resource Development

International Nuclear Information System (INIS)

Pleslic, Sanda

2014-01-01

Human resource management and knowledge management: • In human resource management - important to identify crucial knowledge base on which competitiveness of company depends → according this ensure appropriate development of human resources. • Era of so-called knowledge economy - only individual and organizational knowledge could give competitive advantage. • From operational perspective, knowledge management - systematic processes by which an organization identifies, creates, captures, acquires, shares and increase knowledge

The role of Indigenous knowledge in environmental health risk management in Yukon, Canada

Directory of Open Access Journals (Sweden)

Katelyn A. Friendship

2012-07-01

Full Text Available Objectives. This project aimed to gain better understandings of northern Indigenous risk perception related to food safety and to identify the role that Indigenous knowledge (IK plays in risk management processes to support more effective and culturally relevant benefit-risk (B-R management strategies. Study design. The project used an exploratory qualitative case study design to investigate the role and place of IK in the management of environmental contaminants exposure via consumption of traditional foods in Yukon First Nations (YFNs. Methods. Forty-one semi-directive interviews with Traditional Food Knowledge Holders and Health and Environment Decision-makers were conducted. A review and analysis of organizational documents related to past risk management events for the issue was conducted. Thematic content analysis was used to analyze transcripts and documents for key themes related to the research question. Results. There was a recognized need by all participants for better collaboration between scientists and YFN communities. YFNs have been involved in identifying and defining community concerns about past risk issues, setting a local context, and participating in communications strategies. Interviewees stressed the need to commit adequate time for building relationships, physically being in the community, and facilitating open communication. Conducting community-based projects was identified as critical for collaboration and for cooperative learning and management of these issues. Conclusions. The perception of “effective” benefit-risk management is significantly influenced by the efforts made to include local communities in the process. A set of common guiding principles within a process that brings together people and knowledge systems may provide a more effective way forward in cross-cultural, multiple knowledge system contexts for complex benefit-risk issues than a prescriptive rigid framework.

Knowledge management toboost productivity in manufacturing ...

African Journals Online (AJOL)

Knowledge management toboost productivity in manufacturing. ... Journal of Fundamental and Applied Sciences ... The assessment tool is an important factor because knowledge management has a deep relationship with performance ...

Knowledge Management, Total Quality Management and Innovation: A New Look

Directory of Open Access Journals (Sweden)

Amir Honarpour

2012-09-01

Full Text Available In the present challenging dynamic environment, innovation is considered as a capability that renews the competitive advantage of a company. In recent years, considerable effort has been made to examine the factors that affect innovation in organizations. Knowledge management and total quality management, which play an important role in the contemporary management progress, are among the factors investigated. On the one hand, knowledge management has been recognized as an enabler that can deploy innovation by creating, storing, transferring, and applying knowledge, while on the other hand, the implementation of total quality management practices are addressed as one of the important factors that can influence innovation in a positive way. Lately, although a few researchers have shown some interest in the relationship of total quality management and knowledge management and their have not reached a consensus to conceptualize this relation. Looking at it from the methodological perspective, this problem can be tackled by using the Joint Variance analysis method where it can demonstrate correlation among independent variables and the effect of them on innovation. This study aims to propose a framework that shows how total quality management and knowledge management are reciprocally related to each other and how this affinity can impact innovation.

A knowledge management model for graduate development

Directory of Open Access Journals (Sweden)

Eduardo Bustos Farías

2016-01-01

Full Text Available The aim of this paper is to present a model for administrative knowledge management for the Graduate Support Division of the Instituto Politécnico Nacional (IPN. This administrative unit is important because it is responsible for managing the institution’s academic services at graduate level. A qualitative methodology was used based on in-depth interviews with graduate-level directors, experts in knowledge management and members of the institution. The results obtained support the use of administrative management tools based on Information Technology (IT, such as the design of a comprehensive dashboard, and the proposal that knowledge management processes be automated with digital repositories. The model identifies factors such as the relationships between people, technology, administrative knowledge and knowledge management processes, and is formed with innovative administrative contributions.

Knowledge Management and Global Information Dissemination

Science.gov (United States)

Umunadi, Ejiwoke Kennedy

2014-01-01

The paper looked at knowledge management and global information dissemination. Knowledge is a very powerful tool for survival, growth and development. It can be seen as the information, understanding and skills that you gain through education or experience. The paper was addressed under the following sub-headings: Knowledge management knowledge…

Nuclear Knowledge Management e-Bulletin, January 2014

International Nuclear Information System (INIS)

2014-01-01

It has become increasingly clear to Member States that creating, sharing and transferring knowledge is critical for the safe and efficient management of any nuclear activity. Many Member States now have knowledge management programmes in place and are gaining a better understanding of the specific characteristics of nuclear knowledge needs to achieve the distinctive mission and vision of their organizations. For the members of the Nuclear Knowledge Management Section, the last 9 months were mainly dedicated towards the implementation of our existing programme consisting of the various schools, knowledge management assist visits, close cooperation with our various educational networks, and the completion of guidelines, reports and technical documents. At the same time, in response to Member States’ needs, we started some very interesting new initiatives aimed at enhancing nuclear safety and economics. Among these you can find the university initiative for a master’s degree in nuclear management, the promotion and support of communities of practice, the national nuclear education capability assessment and planning (CAP) framework, the life-cycle design basis knowledge management, the establishment of a nuclear education network in the region of the commonwealth of independent states (CIS), and the development of a knowledge management guide

Analisis Knowledge Management System Pada STMIK Mitra Lampung

OpenAIRE

Winarko, Triyugo

2014-01-01

Knowledge is information that is contextual, relevant and actionable. Knowledge differs from data or information because knowledge is only found in one's thinking. For that we need the knowledge that knowledge management can be an "intangible assets" that can be managed and utilized by many people. STMIK Mitra Lampung is a college with a wealth of knowledge on each personal well yet manageable, so that the knowledge management is expected to be "intangible assets" that can play its role optim...

Knowledge Exchange and Management Research

DEFF Research Database (Denmark)

Bager, Torben

2018-01-01

for ‘interesting’ discoveries has a potential to lift off papers with a high level of scientific rigor as well as a high level of relevance for practice. Originality: An outcome focus on the relationship between knowledge exchange activities and management research is to our knowledge new in the debate about......Purpose: The growing involvement of management researchers in knowledge exchange activities and collaborative research does not seem to be reflected in a growing academic output. The purpose of this paper is to explore barriers for academic output from these activities as well as the potential...... derived from knowledge exchange activities and Mode 2 research into academic papers such as low priority of case study research in leading management journals, a growing practice orientation in the research funding systems, methodological challenges due to limited researcher control, and disincentives...

Knowledge Management Practices for Development - Slovak Model

Directory of Open Access Journals (Sweden)

Aferdita Dervishi

2016-11-01

Full Text Available Knowledge and its management, innovation and technology are key elements for economic growth and sustainable development in technology and globalization era. The purpose of this paper is to study the effects of best practices of knowledge management in Slovakia, a$ empting to present a model that may serve to improve access to knowledge management and technology in Albania. This paper analyses practices of research & development, intellectual capital, the link between knowledge, innovation and technology transfer and trends of economic development in Slovakia. This study has used the qualitative method, supported on secondary source of data. From the assessment perspective, the findings are believable that investing on intellectual capital and managing knowledge properly, stable effects on the development of economy, industry and other fields is reached. Knowledge is managed by higher scientific institutions supported by the state. Today, in Slovakia are operating the most powerful companies. Albanians possess human capital that may face the difficult technological challenges and innovations. Both, Albania and Kosovo governments need to create a more coherent and national access to knowledge management and innovation through the establishment of National Council of Science, Knowledge and Technology Transfer.

Knowledge management in dementia care networks: a qualitative analysis of successful information and support strategies for people with dementia living at home and their family caregivers.

Science.gov (United States)

Heinrich, S; Laporte Uribe, F; Roes, M; Hoffmann, W; Thyrian, J R; Wolf-Ostermann, K; Holle, B

2016-02-01

Stakeholders involved in community dementia support services often work on their own and without coordination with other services. These circumstances can result in a lack of information and support for people with dementia and their family caregivers at home. To increase the coordination between existing support services, so-called 'Dementia Care Networks' (DCNs) have been established. Most of the tasks that are performed in DCNs are based on communication strategies. Therefore, knowledge management (KM) is a key process in these networks. However, few studies have focused on this topic. This study attempted to evaluate KM strategies in DCNs across Germany as part of the DemNet-D study. A qualitative interview study design was used. Qualitative data were collected during single and group interviews with key persons associated with thirteen DCNs. Interviews were audiotaped and transcribed, and a structured content analysis was conducted. The framework for the analysis was derived from a KM model. Information dissemination strategies for people with dementia and their informal caregivers based on actively established contacts appear to be more successful than passive strategies. General practitioners often play a key role as external gatekeepers in initiating contact between a network and a person affected by dementia. In this context, case managers can help integrate external stakeholders, such as general practitioners or pharmacists, into DCNs using different KM strategies. The systematic development of common objectives under an agency-neutral leadership seems to be an important aspect of successful KM within DCNs. The findings reported here can help DCNs optimize their KM strategies for generating tailored information and support services for people with dementia living at home and their family caregivers. In particular, the identified potential knowledge distribution barriers and facilitators will be of practical use to DCN stakeholders. Copyright © 2015 The

Managing opportunities in the global knowledge society

DEFF Research Database (Denmark)

Nielsen, Sven Hvid

2007-01-01

It is commonplace these days to say that knowledge is the most critical asset to be managed. Yet not many people - particularly not practitioners - invest very much time in learning about what knowledge really is and how different knowledge management (KM) is from information management (IM...

Knowledge preservation strategies for nuclear power plants

International Nuclear Information System (INIS)

Koruna, S.; Bachmann, H.

2004-01-01

The nuclear industry is currently facing several challenges. An internal threat to the safety and operations of nuclear power plants is the loss of those employees who hold knowledge that is either critical to operations or safety. This report discusses the possibilities to preserve knowledge in nuclear power plants. Dependent on the degree of tacitness two different knowledge preservation strategies can be discerned: personalization and codification. The knowledge preservation activities discussed are valued according to the criteria: cost, immediacy of availability and completeness

Investigating the Knowledge Management Culture

Science.gov (United States)

Stylianou, Vasso; Savva, Andreas

2016-01-01

Knowledge Management (KM) efforts aim at leveraging an organization into a knowledge organization thereby presenting knowledge employees with a very powerful tool; organized valuable knowledge accessible when and where needed in flexible, technologically-enhanced modes. The attainment of this aim, i.e., the transformation into a knowledge…

Containers of Knowledge as a Basis for Knowledge Maps

Directory of Open Access Journals (Sweden)

Dömeová Ludmila

2008-03-01

Full Text Available The heart of most knowledge management (KM strategies was and often is in technologies as data warehousing, dokument management, etc. The so called „second generation of KM“ is based on a knowledge life cycle with both demand and supply side. Many discussions of KM are on theoretical and conceptual level and that ´s why many practicioners do not consider the KM as a significant contribution to competitive advantage. I tis necessary to make the knowledge more concrete, readable and user friendly. For knowledge collection and codification we use knowledge maps – schemas or models of how we undestand the problems and how we take actions. The knowledge maps can be expressed in texts, charts, pictures, etc. The character of knowledge map is closely connected with appropriate containers of knowledge. The containers perspektive is important in the implementation strategy of organizational learning.

Safety and Mission Assurance Knowledge Management Retention: Managing Knowledge for Successful Mission Operations

Science.gov (United States)

Johnson, Teresa A.

2006-01-01

Knowledge Management is a proactive pursuit for the future success of any large organization faced with the imminent possibility that their senior managers/engineers with gained experiences and lessons learned plan to retire in the near term. Safety and Mission Assurance (S&MA) is proactively pursuing unique mechanism to ensure knowledge learned is retained and lessons learned captured and documented. Knowledge Capture Event/Activities/Management helps to provide a gateway between future retirees and our next generation of managers/engineers. S&MA hosted two Knowledge Capture Events during 2005 featuring three of its retiring fellows (Axel Larsen, Dave Whittle and Gary Johnson). The first Knowledge Capture Event February 24, 2005 focused on two Safety and Mission Assurance Safety Panels (Space Shuttle System Safety Review Panel (SSRP); Payload Safety Review Panel (PSRP) and the latter event December 15, 2005 featured lessons learned during Apollo, Skylab, and Space Shuttle which could be applicable in the newly created Crew Exploration Vehicle (CEV)/Constellation development program. Gemini, Apollo, Skylab and the Space Shuttle promised and delivered exciting human advances in space and benefits of space in people s everyday lives on earth. Johnson Space Center's Safety & Mission Assurance team work over the last 20 years has been mostly focused on operations we are now beginning the Exploration development program. S&MA will promote an atmosphere of knowledge sharing in its formal and informal cultures and work processes, and reward the open dissemination and sharing of information; we are asking "Why embrace relearning the "lessons learned" in the past?" On the Exploration program the focus will be on Design, Development, Test, & Evaluation (DDT&E); therefore, it is critical to understand the lessons from these past programs during the DDT&E phase.

How to Develop the Knowledge Management Environment

International Nuclear Information System (INIS)

Pleslic, S.

2016-01-01

Full text: Knowledge as the most valuable asset in organization should be managed properly and carefully. When we are trying to manage knowledge, we should not intent to create big knowledge repositories that will capture everything that anybody ever knew. It is better to follow people who have knowledge and to develop culture and technology that will help them to share knowledge and experience. The key elements for successful knowledge management are: people, processes and technology. Technology should be standard and reliable to facilitate knowledge sharing. KM processes should be defined to simplify creation, sharing and use of knowledge. People are the most valuable resource of organizational knowledge because they can create new knowledge, share knowledge around the organization and use that knowledge to achieve the best performance. Technology and processes are powerful together, but without the people there is a high risk that efforts to change something in organization will not be successful. People are such factor that can break or make any KM initiatives. It is even more critical situation in nuclear knowledge management. How to develop organizational culture and individual behavior in nuclear field will be described. (author

A supply chain management strategy for the non-ferrous foundry industry in South Africa / by Arland Slater

OpenAIRE

Slater, Arland

2004-01-01

In today's global knowledge economy, progressive companies must be equipped with a good balance of internal knowledge, both in scope and depth, and must adapt to the rapidly changing business environment. The ability of an organisation to manage knowledge as a corporate strategy is becoming a key competitive advantage. The essence of building an organisation's strength or capability in strategic knowledge management is to deepen the understanding of the exploitation and explora...

The Use Management of the Knowledge Management and the Information Technologies in the Competitive Strategy of a Self-Propelling Industry

OpenAIRE

Guerrero Ramírez Sandra; Ramos Salinas Norma Maricela; Muriel Amezcua Vanesa

2016-01-01

This article presents the beginning of a wider study that intends to demonstrate how within organizations of the automotive industry from the city of Querétaro. Knowledge management and technological management are required, as well as people’s initiative and the interaction embedded at the interior of it, with the appropriate environment that facilitates information conversion with wide information technologies management (ITM) range. A company was identified for the pilot study of this rese...

KNOWLEDGE MANAGEMENT UNTUK CUSTOMER SERVICE

Directory of Open Access Journals (Sweden)

Lianna Sugandi

2010-10-01

Full Text Available Knowledge is a success key in every field aspects. Along with the development in the world nowadays, where globalization is a challenge in every Indonesian human resource to face global competition. In this case, education has important part as media in developing qualified human resources and also as the place where they can be educated in their field. In the development of information technology, it came new systems in several fields including what educational field known as e-learning. Knowledge management (KM is one implementation of e-learning. There is a concept that gathers all knowledge aspects in easily accessed file or document, and also in hardly accessed as knowledge and experience.Keywords: knowledge management, human resource, education

Improving performance with knowledge management

Science.gov (United States)

Kim, Sangchul

2018-06-01

People and organization are unable to easily locate their experience and knowledge, so meaningful data is usually fragmented, unstructured, not up-to-date and largely incomplete. Poor knowledge management (KM) leaves a company weak to their knowledge-base - or intellectual capital - walking out of the door each year, that is minimum estimated at 10%. Knowledge management (KM) can be defined as an emerging set of organizational design and operational principles, processes, organizational structures, applications and technologies that helps knowledge workers dramatically leverage their creativity and ability to deliver business value and to reap finally a competitive advantage. Then, this paper proposed various method and software starting with an understanding of the enterprise aspect, and gave inspiration to those who wanted to use KM.

Knowledge Management, Human Resource Management, and Higher Education: A Theoretical Model

Science.gov (United States)

Brewer, Peggy D.; Brewer, Kristen L.

2010-01-01

Much has been written on the importance of knowledge management, the challenges facing organizations, and the important human resource management activities involved in assuring the acquisition and transfer of knowledge. Higher business education plays an important role in preparing students to assume the knowledge management and human resource…

Toward a Conceptual Knowledge Management Framework in Health

Science.gov (United States)

Lau, Francis

2004-01-01

This paper describes a conceptual organizing scheme for managing knowledge within the health setting. First, a brief review of the notions of knowledge and knowledge management is provided. This is followed by a detailed depiction of our proposed knowledge management framework, which focuses on the concepts of production, use, and refinement of three specific knowledge sources-policy, evidence, and experience. These concepts are operationalized through a set of knowledge management methods and tools tailored for the health setting. We include two case studies around knowledge translation on parent-child relations and virtual networks in community health research to illustrate how this knowledge management framework can be operationalized within specific contexts and the issues involved. We conclude with the lessons learned and implications. PMID:18066388

Librarians Are the Ultimate Knowledge Managers?

Science.gov (United States)

Koina, Cathie

2003-01-01

Librarians are the ultimate knowledge managers. Everyone knows that. After all, haven't they been the custodians of documented knowledge for centuries? Who could possibly do it better than them? Well, then why aren't people knocking down their doors, begging them to be the knowledge managers of the organisation? Are they just ignorant of how…

Managing Nuclear Knowledge: connecting past and future

International Nuclear Information System (INIS)

Ruyssen, M.-L.

2006-01-01