Intermodal Passenger Connectivity Database -

Data.gov (United States)

Department of Transportation — The Intermodal Passenger Connectivity Database (IPCD) is a nationwide data table of passenger transportation terminals, with data on the availability of connections...

Intermodal transport as an integral part of logistics system

Directory of Open Access Journals (Sweden)

Agnieszka Bitkowska

2016-06-01

Full Text Available The experience of companies that are successful in the carriage of goods prove that intermodal transport is now a major factor in determining the success of logistics system. A modern approach to the transport is based on intermodal transport. The article is based on the method of external observation. It presents the essence of intermodal transport and its benefits. It specifies transportation as an integral part of logistics system.

INTERMODAL TRANSPORTATION: CONSIDERATIONS IN PREFERENCE AND THE PROBLEMS BETWEEN EUROPE AND TURKEY

OpenAIRE

Balca Berfin UYGUÇ; Bengü SEVİL OFLAÇ

2017-01-01

Intermodal transportation has become increasingly important, as global supply chains tend to spread their activities in diversified countries. Intermodal transportation has its own issues that should be investigated in a deeper sense. Therefore, through conducting semi-structured interviews with logistics companies, this study aims to analyze the considerations in intermodal preference and problems faced during intermodal operations between Europe and Turkey.

SOCIO-ENVIRONMENTAL SUSTAINABILITY OF INTERMODAL TERMINALS IN BRAZIL: AN EXPLORATORY ANALYSIS

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Diogo Palheta Nery

2017-05-01

Full Text Available The Brazilian agribusiness excels in international trade, but it has some problems as the concentration of roads in the country's transport matrix, which reduces the competitiveness of the sector. The intermodality is a solution to this problem because it uses the advantages of various modes of transport. Moreover, intermodality becomes logistics more sustainable by reducing the environmental impacts of its activities. Intermodal terminals are the links that allow intermodality, however, studies about the sustainability of the terminals are scarce. This research intended to fill this gap aiming to analyze the socio-environmental sustainability of Brazil's grains logistics intermodal terminals. The specific objectives were: to raise variables about socio-environmental sustainability in logistics terminals and to identify socio-environmental sustainability practices in logistics terminals surveyed. This used an exploratory approach. The sample was composed of 31 Brazilian intermodal terminals. It was found that the terminals are prioritizing social practices, but further studies are needed to confirm or refute the findings.

INTERMODAL TRANSPORTATION: CONSIDERATIONS IN PREFERENCE AND THE PROBLEMS BETWEEN EUROPE AND TURKEY

Directory of Open Access Journals (Sweden)

Balca Berfin UYGUÇ

2017-12-01

Full Text Available Intermodal transportation has become increasingly important, as global supply chains tend to spread their activities in diversified countries. Intermodal transportation has its own issues that should be investigated in a deeper sense. Therefore, through conducting semi-structured interviews with logistics companies, this study aims to analyze the considerations in intermodal preference and problems faced during intermodal operations between Europe and Turkey.

The Malaysian Intermodal Terminal System: The Implication on the Malaysian Maritime Cluster

Directory of Open Access Journals (Sweden)

Mohamad Rosni Othman

2016-06-01

Full Text Available The maritime sector in Malaysia is best known globally due to the Straits of Malacca and being a nation surrounded by sea. Malaysia also has a substantial maritime industry consisting of numerous shipyards, ports and terminal faculties, ship services and a plethora of other companies and institutions with maritime oriented activities and become essential components of the Malaysia's maritime clusters. Issues such as underutilised intermodal terminals, uneven proportions in the freight transport infrastructure and road and seaport congestions prevent Malaysian seaports from achieving their full potential in serving their respective hinterlands. The key factors to improve Malaysian dry port or intermodal terminals are transport network; container planning; competition; location and, externalities. The paper does not only present the critical challenges faced by Malaysian intermodal terminals especially dry ports and the implications for seaport competency but it also provides strategies to utilise the Malaysian freight multimodal system to amplify seaports
tm performance in serving their hinterlands. As such, this may warrant policy makers to devise a comprehensive national master plan for the maritime sector in order for Malaysia to further develop her maritime industry and economies.

A system dynamics approach to intermodalism at the Port of Lewiston

Energy Technology Data Exchange (ETDEWEB)

Sebo, D.

1996-08-01

Intermodalism refers to interconnections among modes of transportation, e.g., road, rail, water, and air. Effective intermodal planning must cross boundaries between the public and private sectors as well as transportation modes. The development of an effective and efficient intermodal transportation system requires the identification of barriers to intermodal transportation and the investigation of the impact of proposed changes in infrastructure development, policies, regulations, and planning. A systems approach is necessary to adequately represent the interaction between the sometimes incompatible concerns of all modes and stakeholders. A systems dynamics model of intermodalism at the Port of Lewiston has been developed to highlight leverage points, hidden assumptions, second order effects resulting from feedback loops and system drivers. The purpose of this document is to present the results of the system dynamics model work.

ECONOMIC BENEFITS OF DEVELOPING INTERMODAL TRANSPORT IN THE EUROPEAN UNION

Directory of Open Access Journals (Sweden)

Crisan Radu

2012-12-01

Full Text Available Transport plays a crucial role in economic and social development and its contribution goes beyond what is normally captured in traditional cost-benefit analyses. Transportation investments can have large long-term economic, social and environmental impacts. The European Commission when developing transport policy, focuses on the intermodal transport, which is seen as a sustainable mobility solution, environmentally friendly and efficient in terms of resources, especially in terms of freight. European transport policies promote co-modality - combining different modes for a single supply chain - as a solution to the adverse effects of transport: pollution, traffic congestion, energy consumption. Intermodal transport is found to be consistently cheaper than all-road solutions, and its external costs significantly lower, thereby confirming the high potential of intermodal transport in increasing the sustainability of the transport sector. So, freight intermodality is increasingly considered as major potential contributor to solving the sustainability problems of the European transport sector. This paper addresses the pricing issues specifically related to intermodal transport. The focus in on the main economical advantages of developing intermodal transport, but also on the usage limits brought by particularities of transport modes. Special attention is given to intermodal transfer terminals with solutions for activity efficiency increase, with major implications on the quality and cost of transportation. The theme discussed in this paper is of great importance, many authors and specialists developed it in their studies. Some names are needed to be mentioned: Todd Litman, Dr. Yuri V. Yevdokimov, John J. Coyle, Kenneth D. Boyer and few more. But, a special attention for this subject is paid by the European Commission and its subordinated institutions, that are interested in developing sustainable strategies and promoting concrete solutions for

Aerodynamic drag on intermodal railcars

Science.gov (United States)

Kinghorn, Philip; Maynes, Daniel

2014-11-01

The aerodynamic drag associated with transport of commodities by rail is becoming increasingly important as the cost of diesel fuel increases. This study aims to increase the efficiency of intermodal cargo trains by reducing the aerodynamic drag on the load carrying cars. For intermodal railcars a significant amount of aerodynamic drag is a result of the large distance between loads that often occurs and the resulting pressure drag resulting from the separated flow. In the present study aerodynamic drag data have been obtained through wind tunnel testing on 1/29 scale models to understand the savings that may be realized by judicious modification to the size of the intermodal containers. The experiments were performed in the BYU low speed wind tunnel and the test track utilizes two leading locomotives followed by a set of five articulated well cars with double stacked containers. The drag on a representative mid-train car is measured using an isolated load cell balance and the wind tunnel speed is varied from 20 to 100 mph. We characterize the effect that the gap distance between the containers and the container size has on the aerodynamic drag of this representative rail car and investigate methods to reduce the gap distance.

Architecture of Intermodal Complex

NARCIS (Netherlands)

Lee, S.; Herneoja, Aulikki; Österlund, Toni; Markkanen, Piia

This paper focuses on the conception and design of architecture as the work of producing media about buildings and other environmental artifacts. I approach
the questions regarding simplicity and complexity through "interdependence" and "intermodality." I believe the two concepts offer more

Intermodal Freight Transport on the Right Track? Environmental and economic performances and their trade-off

International Nuclear Information System (INIS)

Kim, Nam Seok

2010-01-01

This dissertation aims to evaluate environmental and economic performances of an intermodal freight transport system and to estimate the trade-off between CO2 emissions, which is presented as an indicator of environmental performance, and freight costs, which indicate the economic performance of the intermodal freight system. The truck-only system is always regarded as the counterpart of the intermodal freight system in this dissertation. To examine the environmental performance of the intermodal freight system, CO2 emissions generated from all the processes in the intermodal chain, such as pre-haulage and post-haulage, long distance haulage, and transshipment, are estimated considering different sources that generate electricity and transmission loss of electricity (Chapters 3 and 4). To examine the economic performance of the system, two approaches are considered: (1) finding the intermodal breakeven distance for which the intermodal system is more competitive than the truck-only system (Chapter 5); (2) examining the economies of scale in the intermodal network and finding the route/system choice that minimizes the total freight transportation costs (Chapter 6). Finally, this dissertation attempts to find the trade-off between CO2 emissions (representing the environmental performance) and freight transportation cost (representing the economic performance) (Chapter 7)

Cost, carbon emissions and modal shift in intermodal network design decisions

NARCIS (Netherlands)

Bouchery, Y.; Fransoo, J.C.

2014-01-01

Intermodal transportation is often presented as an efficient solution for reducing carbon emissions without compromising economic growth. In this article, we present a new intermodal network design model in which both the terminal location and the allocation between direct truck transportation and

Cost, carbon emissions and modal shift in intermodal network design decisions

NARCIS (Netherlands)

Bouchery, Y.; Fransoo, J.C.

2015-01-01

Intermodal transportation is often presented as an efficient solution for reducing carbon emissions without compromising economic growth. In this article, we present a new intermodal network design model in which both the terminal location and the allocation between direct truck transportation and

Dynamics of intermodal logistical systems on containerisation and road transportation in Durban, South Africa

Directory of Open Access Journals (Sweden)

Nerissa Govender

2014-12-01

Full Text Available The underlying port operations in Durban, South Africa, epitomise intense global competitiveness in the intermodal logistics chain. The link between containerisation and theroad transport network can falter as a result of the dynamics of the logistics system. The main objective of the study was to establish the extent of the intermodal challenges of logistical systems on containerisation to which the role of intermodal sea–road freight transportation enhances the logistical competitiveness. It further examined the intermodal relationship on containerised freight between the challenges of containerisation processes and the effects on road freight transport mode. The impact of containerisation on intermodalism, the sea–road freight transport network and the technological attributes of security-based systems and logistical tracking protocols influence the systematic movement of containers on Durban’s public roads.

European intermodal freight transport network

NARCIS (Netherlands)

Saeedi, Hamid; Wiegmans, Bart; Behdani, Behzad; Zuidwijk, Rob

2017-01-01

The analysis of market structure and concentration measures for the Intermodal Freight Transport (IFT) market is important to avoid market failure and to find the areas for policy making to promote IFT market share. This analysis can be performed for separate segments, for example, the market for

Intermodal transport and distribution patterns in ports relationship to hinterland

Science.gov (United States)

Dinu, O.; Dragu, V.; Ruscă, F.; Ilie, A.; Oprea, C.

2017-08-01

It is of great importance to examine all interactions between ports, terminals, intermodal transport and logistic actors of distribution channels, as their optimization can lead to operational improvement. Proposed paper starts with a brief overview of different goods types and allocation of their logistic costs, with emphasis on storage component. Present trend is to optimize storage costs by means of port storage area buffer function, by making the best use of free storage time available, most of the ports offer. As a research methodology, starting point is to consider the cost structure of a generic intermodal transport (storage, handling and transport costs) and to link this to intermodal distribution patterns most frequently cast-off in port relationship to hinterland. The next step is to evaluate storage costs impact on distribution pattern selection. For a given value of port free storage time, a corresponding value of total storage time in the distribution channel can be identified, in order to substantiate a distribution pattern shift. Different scenarios for transport and handling costs variation, recorded when distribution pattern shift, are integrated in order to establish the reaction of the actors involved in port related logistic and intermodal transport costs evolution is analysed in order to optimize distribution pattern selection.

Freight transport and intermodality

OpenAIRE

Barbero Mañanes, Eduardo

2010-01-01

During recent decades, there has been very substantial growth in the freight transport sector. Freight transport is increasing faster than the economy or passenger transport. Demand is increasing more rapidly than supply and is resulting in environmental and social problems. Increasing congestion, too, is affecting efficient and reliable freight distribution, and consequently having a deleterious effect on local economies. Intermodality is therefore needed to make better use of alternative mo...

Promoting intermodal freight transport through the development of dry ports in Asia: An environmental perspective

Directory of Open Access Journals (Sweden)

Shinya Hanaoka

2011-07-01

This study reviews the status of intermodal freight transport in Asia from an environmental perspective. It examines intermodal transport opportunities presented by the development of inland dry ports in hinterland locations. This paper also reviews selected case studies of dry port development in Asia. Finally, we present the lessons to be learned for the promotion of intermodal freight transport from selected Asian countries as well as the policy options available.

Value of ITS information for congestion avoidance in inter-modal transportation systems : phase II.

Science.gov (United States)

2010-03-01

Our project has four major mile-stones for the second year: : Mile-stone #1: Develop Dynamic Inter-modal Transportation Optimization Models: For : mostly air-road network and inter-modal networks significant to OHIO : MICHIGAN regions and our col...

Alternative transport network designs and their implications for intermodal transhipment technologies

OpenAIRE

Woxenius, Johan

2007-01-01

Six principles for operation of the rail part of intermodal rail freight transport systems are described: direct link, corridor, hub-and-spoke, connected hubs, static routes, and dynamic routes. The first part is a theoretical discussion of the characteristics of the transport network designs. The theory is then applied to intermodal freight transport by analysing how each transport network design affects the need for terminal performance. The discussion includes a classification of existing ...

High-energy fiber lasers at non-traditional colours, via intermodal nonlinearities

DEFF Research Database (Denmark)

Rishøj, Lars Søgaard; Chen, Y.; Steinvurzel, P.

2012-01-01

We propose exploiting intermodal four-wave mixing for energy-scalable tuneable fiber lasers, hitherto restricted to low powers, constrained by dispersion-tailoring limitations in PCFs. Conversion over an octave, at mJ-energy-levels, appears feasible.......We propose exploiting intermodal four-wave mixing for energy-scalable tuneable fiber lasers, hitherto restricted to low powers, constrained by dispersion-tailoring limitations in PCFs. Conversion over an octave, at mJ-energy-levels, appears feasible....

Analyzing competition in intermodal freight transport networks

NARCIS (Netherlands)

Saeedi, Hamid; Wiegmans, Bart; Behdani, Behzad; Zuidwijk, Rob

2017-01-01

To cope with an intense and competitive environment, intermodal freight transport operators have increasingly adopted business practices —like horizontal and vertical business integration—which aim to reduce the operational costs, increase the profit margins, and improve their competitive position

A Simulation Platform for Combined Rail/Road Transport in Multiyards Intermodal Terminals

OpenAIRE

Chen, Xuchao; He, Shiwei; Li, Tingting; Li, Yubin

2018-01-01

With the rapid development of multiyards railway intermodal terminal (MYRIT) construction in China, performance evaluation has become an important issue for terminal design and management departments. Due to the complexity of the multiyards terminal and the associated rail network, the train moving process and related terminal operations have become more complicated compared with the traditional intermodal container terminal. However, in general simulation platforms, the train moving process ...

75 FR 14245 - Voluntary Intermodal Sealift Agreement

Science.gov (United States)

2010-03-24

... measures so that Contingency planning information can be shared with Participants to enable them to plan... Intermodal Sealift Agreement (VISA) Table of Contents Abbreviations Definitions Preface I. Purpose II... of VISA Contingency Provisions A. General B. Notification of Activation C. Voluntary Capacity D...

INTERMODAL TAŞIMACILIĞIN MALİYET AVANTAJLARI: KARAYOLU-DENİZYOLU ENTEGRASYONU ÜZERİNE BİR ARAŞTIRMA - COST BENEFITS OF INTERMODAL TRANSPORTATION: A RESEARCH ON ROAD AND MARITIME INTEGRATION

Directory of Open Access Journals (Sweden)

Mehmet Sıtkı SAYGILI

2014-03-01

Full Text Available ÖzetDünya üzerinde uluslararası ticaret her geçen gün gelişmektedir. Küresel pazarlardaki yoğun rekabet ortamında işletmeler kar marjlarını arttırmak için ticari bakış açılarında ve yöntemlerinde değişiklikler yapmaktadır. Toplam maliyetlerin düşürülmesi ve zaman faktörü açısından, günümüzde üreticiler tarafından lojistik hizmetlerin önemi daha iyi anlaşılmaktadır. Bu doğrultuda üreticilerin talepleri lojistik işletmelerinin operasyonlarına da etki etmektedir.Lojistik işletmelerinin müşterilerine rekabet avantajı oluşturacak bir taşıma fiyatı sunabilmesi için finansal durumlarını analiz etmeleri ve maliyetlerini kontrol altında tutmaları gerekmektedir. Taşıma maliyetlerinin düşürülmesi ile birlikte çevreye verilen zararın azaltılması için tüm taşıma türlerinin üstün yönlerinden yararlanarak birden fazla taşıma türünü bir araya getiren intermodal taşıma sistemi önem kazanmaktadır.Bu araştırma kapsamında öncelikle intermodal taşımacılıkla ilgili temel konular açıklanarak, taşıma türlerinin entegrasyonunda etkili olan etmeler ortaya konulmaktadır. Lojistik işletmelerinin maliyet yönetimi hakkında bilgi verilmektedir. Intermodal taşımacılıkta taşıma maliyetlerinin analizine yönelik karayolu taşımacılığına alternatif olarak karayolu-denizyolu entegrasyonu üzerine güzergah maliyetlerinin karşılaştırılması açısından örnek bir uygulama yapılmaktadır.AbstractInternational trade globally develops day by day. In highly competitive global markets, companies make changes in their trading perspectives and methods in order to increase their profit margin. Currently, suppliers recognize the importance of logistics services better in terms of diminishing total costs and time factor. In this sense, demands of suppliers also influence operations of logistics companies.Logistics companies are supposed to analyze their financial

INTERMODAL TAŞIMACILIĞIN MALİYET AVANTAJLARI: KARAYOLU-DENİZYOLU ENTEGRASYONU ÜZERİNE BİR ARAŞTIRMA - COST BENEFITS OF INTERMODAL TRANSPORTATION: A RESEARCH ON ROAD AND MARITIME INTEGRATION

Directory of Open Access Journals (Sweden)

Mehmet Sıtkı SAYGILI

2014-01-01

Full Text Available ÖzetDünya üzerinde uluslararası ticaret her geçen gün gelişmektedir. Küresel pazarlardaki yoğun rekabet ortamında işletmeler kar marjlarını arttırmak için ticari bakış açılarında ve yöntemlerinde değişiklikler yapmaktadır. Toplam maliyetlerin düşürülmesi ve zaman faktörü açısından, günümüzde üreticiler tarafından lojistik hizmetlerin önemi daha iyi anlaşılmaktadır. Bu doğrultuda üreticilerin talepleri lojistik işletmelerinin operasyonlarına da etki etmektedir.Lojistik işletmelerinin müşterilerine rekabet avantajı oluşturacak bir taşıma fiyatı sunabilmesi için finansal durumlarını analiz etmeleri ve maliyetlerini kontrol altında tutmaları gerekmektedir. Taşıma maliyetlerinin düşürülmesi ile birlikte çevreye verilen zararın azaltılması için tüm taşıma türlerinin üstün yönlerinden yararlanarak birden fazla taşıma türünü bir araya getiren intermodal taşıma sistemi önem kazanmaktadır.Bu araştırma kapsamında öncelikle intermodal taşımacılıkla ilgili temel konular açıklanarak, taşıma türlerinin entegrasyonunda etkili olan etmeler ortaya konulmaktadır. Lojistik işletmelerinin maliyet yönetimi hakkında bilgi verilmektedir. Intermodal taşımacılıkta taşıma maliyetlerinin analizine yönelik karayolu taşımacılığına alternatif olarak karayolu-denizyolu entegrasyonu üzerine güzergah maliyetlerinin karşılaştırılması açısından örnek bir uygulama yapılmaktadır.AbstractInternational trade globally develops day by day. In highly competitive global markets, companies make changes in their trading perspectives and methods in order to increase their profit margin. Currently, suppliers recognize the importance of logistics services better in terms of diminishing total costs and time factor. In this sense, demands of suppliers also influence operations of logistics companies.Logistics companies are supposed to analyze their financial

A chance-constrained stochastic approach to intermodal container routing problems.

Science.gov (United States)

Zhao, Yi; Liu, Ronghui; Zhang, Xi; Whiteing, Anthony

2018-01-01

We consider a container routing problem with stochastic time variables in a sea-rail intermodal transportation system. The problem is formulated as a binary integer chance-constrained programming model including stochastic travel times and stochastic transfer time, with the objective of minimising the expected total cost. Two chance constraints are proposed to ensure that the container service satisfies ship fulfilment and cargo on-time delivery with pre-specified probabilities. A hybrid heuristic algorithm is employed to solve the binary integer chance-constrained programming model. Two case studies are conducted to demonstrate the feasibility of the proposed model and to analyse the impact of stochastic variables and chance-constraints on the optimal solution and total cost.

Implications of system usability on intermodal facility design.

Science.gov (United States)

2010-08-01

Ensuring good design of intermodal transportation facilities is critical for effective and : satisfactory operation. Passenger use of the facilities is often hindered by inadequate space, a poor : layout, or lack of signage. This project aims to impr...

Railroad Terminals and Stations - INTERMODAL_TERMINAL_NTAD_IN: Intermodal Terminal Facilities in Indiana (Bureau of Transportation Statistics, 1:100,000 Point Shapefile)

Data.gov (United States)

NSGIC State | GIS Inventory — BTS metadata states – “The Intermodal Terminal Facilities data set contains geographic data for trailer-on-flatcar (TOFC) and container-on-flatcar (COFC) highway...

STUDY OF THE EXPERIENCE OF USE OF INTERMODAL TECHNOLOGY IN THE ORGANIZATION OF PASSENGER TRANSPORTATIONS

Directory of Open Access Journals (Sweden)

Liudmila Andreevna Paramonova

2017-05-01

Full Text Available This article examines the practice of applying intermodal technology and a single transportation document in the organization of passenger transportations, contains a review of the projects on the use of intermodal technology from theoretical point of view, an analysis of the implemented models.

Surveillance systems for intermodal transportation

Science.gov (United States)

Jakovlev, Sergej; Voznak, Miroslav; Andziulis, Arunas

2015-05-01

Intermodal container monitoring is considered a major security issue in many major logistic companies and countries worldwide. Current representation of the problem, we face today, originated in 2002, right after the 9/11 attacks. Then, a new worldwide Container Security Initiative (CSI, 2002) was considered that shaped the perception of the transportation operations. Now more than 80 larger ports all over the world contribute to its further development and integration into everyday transportation operations and improve the regulations for the developing regions. Although, these new improvements allow us to feel safer and secure, constant management of transportation operations has become a very difficult problem for conventional data analysis methods and information systems. The paper deals with a proposal of a whole new concept for the improvement of the Containers Security Initiative (CSI) by virtually connecting safety, security processes and systems. A conceptual middleware approach with deployable intelligent agent modules is proposed to be used with possible scenarios and a testbed is used to test the solution. Middleware examples are visually programmed using National Instruments LabView software packages and Wireless sensor network hardware modules. An experimental software is used to evaluate he solution. This research is a contribution to the intermodal transportation and is intended to be used as a means or the development of intelligent transport systems.

Hub exchange operations in intermodal hub-and spoke networks: A performance comparison of rail-rail exchange facilities

OpenAIRE

Bontekoning, Y.M.

2006-01-01

The implementation of hub-and-spoke networks in intermodal transport is suggested as one of the potential solutions for helping to increase the intermodal market share. Traditionally, trains are shunted at hubs; this is a time-consuming process. Since the early 1990s a new type of intermodal terminal, specifically designed for fast tran-shipment at nodes in hub-and-spoke networks, has been introduced in Europe. These hub terminals could replace this time-consuming shunting. Studies on the new...

Study of inter-modal four wave mixing in two few-mode fibres with different phase matching properties

DEFF Research Database (Denmark)

Parmigiani, F.; Jung, Y.; Friis, Søren Michael Mørk

2016-01-01

We experimentally study inter-modal four-wave mixing (FWM) in few-mode fibres with different phase matching properties. The possibility of transmitting two spatial modes without intermodal FWM cross-talk in the C-band is presented....

Detailed phase matching characterization of inter-modal four-wave mixing in a two-mode fiber

DEFF Research Database (Denmark)

Friis, Søren Michael Mørk; Jung, Y.; Begleris, I.

2016-01-01

We experimentally characterize the phase matching properties of two inter-modal four-wave mixing processes in a graded index fiber guiding the LP01 and LP11 mode-groups.......We experimentally characterize the phase matching properties of two inter-modal four-wave mixing processes in a graded index fiber guiding the LP01 and LP11 mode-groups....

Quality management in intermodal terminals of the Brazilian grains logistics chain

Directory of Open Access Journals (Sweden)

Caroline Foscaches

2016-09-01

Full Text Available Intermodal terminals play a key role in the logistics system, since they are an important link between food production and distribution. In the agrifood chain, quality management isn´t seen as a competitive advantage, but as an issue of survival. This study thus aims to identify the quality management phase in which the intermodal terminals of the Brazilian grains logistics chain are found. To this end, interviews were conducted, using semi-structured questionnaires, with the managers of 28 intermodal terminals located in the Midwest, South, Southeast, Northeast and Northern regions. It was found that most terminals are in the Strategic Quality Management era, the fourth era of quality management. In addition, it was observed that the specific tools of the agrifood sector are widely used by terminals. In addition, many terminals use tools from the first and second quality era. Among the tools of the fourth era, product tracking is the most widely used. Finally, it was possible to determine that the terminals in the third quality era, Quality Assurance, have a higher average operating efficiency than terminals in the fourth era, Strategic Quality Management.

An intermodal transportation geospatial network modeling for containerized soybean shipping

Directory of Open Access Journals (Sweden)

Xiang Liu

2017-06-01

Full Text Available Containerized shipping is a growing market for agricultural exports, particularly soybeans. In order to understand the optimal strategies for improving the United States’ economic competitiveness in this emerging market, this research develops an intermodal transportation network modeling framework, focusing on U.S. soybean container shipments. Built upon detailed modal cost analyses, a Geospatial Intermodal Freight Transportation (GIFT model has been developed to understand the optimal network design for U.S. soybean exports. Based on market demand and domestic supply figures, the model is able to determine which domestically produced soybeans should go to which foreign markets, and by which transport modes. This research and its continual studies, will provide insights into future policies and practices that can improve the transportation efficiency of soybean logistics.

NYSDOT consideration of potential intermodal sites for Long Island.

Science.gov (United States)

2011-06-09

This Study was prepared in response to the Governor's directive to conduct an extensive analysis of the feasibility of a truck/rail : facility on Long Island. It was designed to answer three questions: : Is an intermodal truck/rail transfer facil...

Experimental generation of discrete ultraviolet wavelength by cascaded intermodal four-wave mixing in a multimode photonic crystal fiber.

Science.gov (United States)

Yuan, Jinhui; Kang, Zhe; Li, Feng; Zhang, Xianting; Mei, Chao; Zhou, Guiyao; Sang, Xinzhu; Wu, Qiang; Yan, Binbin; Zhou, Xian; Zhong, Kangping; Wang, Kuiru; Yu, Chongxiu; Farrell, Gerald; Lu, Chao; Tam, Hwa Yaw; Wai, P K A

2017-09-15

In this Letter, we demonstrate experimentally for the first time, to the best of our knowledge, discrete ultraviolet (UV) wavelength generation by cascaded intermodal FWM when femtosecond pump pulses at 800 nm are launched into the deeply normal dispersion region of the fundamental guided mode of a multimode photonic crystal fiber (MPCF). For pump pulses at average input powers of P av =450, 550, and 650 mW, the first anti-Stokes waves are generated at the visible wavelength of 538.1 nm through intermodal phase matching between the fundamental and second-order guided mode of the MPCF. The first anti-Stokes waves generated then serve as the secondary pump for the next intermodal FWM process. The second anti-Stokes waves in the form of the third-order guided mode are generated at the UV wavelength of 375.8 nm. The maximum output power is above 10 mW for P av =650  mW. We also confirm that the influences of fiber bending and intermodal walk-offs on the cascaded intermodal FWM-based frequency conversion process are negligible.

An Efficient Genetic Algorithm to Solve the Intermodal Terminal Location problem

Directory of Open Access Journals (Sweden)

Mustapha Oudani

2014-11-01

Full Text Available The exponential growth of the flow of goods and passengers, fragility of certain products and the need for the optimization of transport costs impose on carriers to use more and more multimodal transport. In addition, the need for intermodal transport policy has been strongly driven by environmental concerns and to benefit from the combination of different modes of transport to cope with the increased economic competition. This research is mainly concerned with the Intermodal Terminal Location Problem introduced recently in scientific literature which consists to determine a set of potential sites to open and how to route requests to a set of customers through the network while minimizing the total cost of transportation. We begin by presenting a description of the problem. Then, we present a mathematical formulation of the problem and discuss the sense of its constraints. The objective function to minimize is the sum of road costs and railroad combined transportation costs. As the Intermodal Terminal Location Problemproblem is NP-hard, we propose an efficient real coded genetic algorithm for solving the problem. Our solutions are compared to CPLEX and also to the heuristics reported in the literature. Numerical results show that our approach outperforms the other approaches.

The importance of inter-modal transport system in Nigeria with ...

African Journals Online (AJOL)

The importance of inter-modal transport system in Nigeria with reference to the Asaba-Onitsha transport corridor since the pre-colonial period. ... EMAIL FULL TEXT EMAIL FULL TEXT · DOWNLOAD FULL TEXT DOWNLOAD FULL TEXT.

Intermodal Matching on the Example of Sound and Color Connection in Norm and Pathology

Directory of Open Access Journals (Sweden)

Dyachenko A.

2017-05-01

Full Text Available The article describes the initial period of research of synesthesia and further work, experimental and theoretical, related to the study of various intermodal correspondences. Information about the presence of a statistically significant phenomenon of various intermodal correspondences in healthy people (which includes for example the connection of sound and color is provided. Present experiment reveals that the phenomenon of sound-color correspondences undergoes destructive changes in patients with schizophrenia compared with that in healthy individuals, but does not detect new distinct patterns.

NYSDOT consideration of potential intermodal sites for Long Island : appendices.

Science.gov (United States)

2011-06-09

This Study was prepared in response to the Governor's directive to conduct an extensive analysis of the feasibility of a truck/rail facility on Long Island. It was designed to answer three questions: Is an intermodal truck/rail transfer facility ...

Intermode traces - fundamental interference phenomenon in quantum and wave physics

NARCIS (Netherlands)

Kaplan, A.E.; Stifter, P.; Leeuwen, van K.A.H.; Lamb, W.E.; Schleich, W.P.

1998-01-01

Highly regular spatio-temporal or multi-dimensional patterns in the quantum mechanical probability or classical field intensity distributions can appear due to pair interference between individual eigen-modes of the system forming the so called intermode traces. These patterns are strongly

Intermodal Logistics Centres and Freight Corridors – Concepts and Trends

Directory of Open Access Journals (Sweden)

Norbert Wagener

2017-09-01

Full Text Available . Background: The development of international freight corridors, as the Trans European Network and new rail and inland shipping corridors in Asia and Africa, require efficient logistics centres along these corridors which serve as intermodal interfaces and provide a variety of different logistics service functions. The definition of the term logistics centre differs between countries and implies different functionalities. Locations are often selected randomly and business models are opportunity driven, especially in highly dynamic and less regulated new emerging economies. In particular Freight Villages as a special form of logistics centres have a high impact on regional development and serve as cargo generator for freight corridors. Consideration of general principles how to establish Freight Villages could improve the effectiveness of these logistics centres along freight corridors. Methods: Based on a literature review a comprehensive and hierarchical definition of logistics centres will be discussed and applied. From experiences in the development of logistics centres in several countries, especially in Germany and Lithuania, challenges and concepts concerning regulatory framework, determination of location and business and financing models are discussed. Results: Concerning the definition of logistics centres a hierarchical definition is applied which comprises different levels of logistics centres depending on the scope of the value adding and the functionality. As general principles for the development of Freight Villages the active role of the state, master planning, objective location finding, participation and co-operation of different stakeholders in the business model and a stepwise scheme for financing are introduced. Major trends for the future development of Freight Villages are the digitalization of supply chains, the application of new intermodal technologies and of innovative telematics systems, solutions for low emission and

Intermodal parametric gain of degenerate four wave mixing in large mode area hybrid photonic crystal fibers

DEFF Research Database (Denmark)

Petersen, Sidsel Rübner; Lægsgaard, Jesper; Alkeskjold, Thomas Tanggaard

2013-01-01

Intermodal degenerate four wave mixing (FWM) is investigated numerically in large mode area hybrid photonic crystal fibers. The dispersion is controlled independently of core size, and thus allows for power scaling of the FWM process.......Intermodal degenerate four wave mixing (FWM) is investigated numerically in large mode area hybrid photonic crystal fibers. The dispersion is controlled independently of core size, and thus allows for power scaling of the FWM process....

Arrangements of intermodal transport in the field of conflicting conventions

NARCIS (Netherlands)

K.F. Haak (Krijn); M.A.I.H. Hoeks (Marian)

2004-01-01

textabstractThe continuing advance of containerization emphasizes the need for a more uniform legal approach to international intermodal transport. With the current lack of a uniform instrument regulating such transport, the next best solution - both in legal theory as well as in practice - seems to

The potential of intermodal transport projects in Romania

Directory of Open Access Journals (Sweden)

Tudorica Alexandra

2017-07-01

Full Text Available The transport infrastructure sector is facing challenges related to the decarbonisation, financing and integrated developments, which need to be overcome so it can gain a competitive advantage among the strategic economic sectors. Known as a major pollutant, with 23.3 % of the total EU-28 GHG emissions in 2014, one of the transport policy objectives is to lower this percentage, by focusing on innovative solutions and modal shift (Eurostat, 2016. The White Paper (2011 promotes a sustainable development, aiming at a reduction by 60% by 2050 of the carbon emissions generated by the transport sector and at a modal shift from road to rail or waterborne transport for freight transport over 300 km with 30% by 2030, and more than 50% by 2050. The focus on an integrated development of the transport sector at the European level was reinforced with the adoption of the EU Regulation no. 1315/2013, marking the transition from a patchwork of different projects towards a vision for the achievement of an EU transport network. Moreover, another challenge is related to the scarce availability of the public money, making it necessary to attract private parties in the development of the transport infrastructure projects (The Investment Plan for Europe, 2014. Supporting the development of the intermodal transport is a way of surmounting the obstacles that this sector is confronting with, which is being implemented in Europe. The intermodal transport is introducing a paradigm shift, allowing the integration of the different transport modes together with their own advantages, as opposed to competing stand-alone modes and it can aid in the fight against climate change, scarce financial resources and congestion This article aims at determining the potential of Romania, as a member of European Union, to develop intermodal transport projects, to identify the funding sources, the obstacles and the solutions to promote the successful implementation of such projects.

Quantitative research regarding performance measures for intermodal freight transportation : executive summary

Science.gov (United States)

1995-10-01

The primary objective of this study is to provide information relative to the development of a set of performance measures for intermodal freight transportation. To accomplish this objective, data was collected, processed, and analyzed on the basis o...

Intermode Breather Solitons in Optical Microresonators

Science.gov (United States)

Guo, Hairun; Lucas, Erwan; Pfeiffer, Martin H. P.; Karpov, Maxim; Anderson, Miles; Liu, Junqiu; Geiselmann, Michael; Jost, John D.; Kippenberg, Tobias J.

2017-10-01

Dissipative solitons can be found in a variety of systems resulting from the double balance between dispersion and nonlinearity, as well as gain and loss. Recently, they have been observed to spontaneously form in Kerr nonlinear microresonators driven by a continuous wave laser, providing a compact source of coherent optical frequency combs. As optical microresonators are commonly multimode, intermode interactions, which give rise to avoided mode crossings, frequently occur and can alter the soliton properties. Recent works have shown that avoided mode crossings cause the soliton to acquire a single-mode dispersive wave, a recoil in the spectrum, or lead to soliton decay. Here, we show that avoided mode crossings can also trigger the formation of breather solitons, solitons that undergo a periodic evolution in their amplitude and duration. This new breather soliton, referred to as an intermode breather soliton, occurs within a laser detuning range where conventionally stationary (i.e., stable) dissipative Kerr solitons are expected. We experimentally demonstrate the phenomenon in two microresonator platforms (crystalline magnesium fluoride and photonic chip-based silicon nitride microresonators) and theoretically describe the dynamics based on a pair of coupled Lugiato-Lefever equations. We show that the breathing is associated with a periodic energy exchange between the soliton and a second optical mode family, a behavior that can be modeled by a response function acting on dissipative solitons described by the Lugiato-Lefever model. The observation of breathing dynamics in the conventionally stable soliton regime is relevant to applications in metrology such as low-noise microwave generation, frequency synthesis, or spectroscopy.

The Joint Modular Intermodal Container, is this the Future of Naval Logistics?

National Research Council Canada - National Science Library

Johnson, Mark E

2005-01-01

.... One mission area that is prime for manpower reduction is naval logistics. JMIC, the Joint Military Intermodal Container is a combined Naval Sea Systems Command/ Office of the Chief of Naval Operations (NAVSEA/OPNAV...

Intermodal container transport logistics to andfrom Malaysian ports : Evaluation of Customer requirements and environmental eff‡ects

OpenAIRE

Nasir, Sharin

2014-01-01

Malaysian ports’ container volumes are expected to increase to 36.6 million TEUs in 2020 compare to 12 million TEUs in 2005. Almost 45% of the container volumes are local containers entering the Malaysian hinterland. The hinterland container transport movements are dominated by road haulage (90%), alongside road-rail intermodal that currently handles the remaining 10%. The aim of this research is to develop possible strategies for improving the logistics of the intermodal hinterland container...

Optimizing Intermodal Train Schedules with a Design Balanced Network Design Model

DEFF Research Database (Denmark)

Pedersen, Michael Berliner; Crainic, Teodor Gabriel

We present a modeling approach for optimizing intermodal trains schedules based on an infrastructure divided into time-dependent train paths. The formulation can be generalized to a capacitated multi commodity network design model with additional design balance constraints. We present a Tabu Search...

Impact of intermodal facilities to the design of supply chains for biorefineries.

Science.gov (United States)

2009-08-15

This paper analyzes the impact that an intermodal facility has on location and transportation decisions for biofuel production plants. Location decisions impact the management of the in-bound and out-bound logistics of a plant. We model this supply c...

Intramodality and intermodality agreement in radiography and computed tomography of equine distal limb fractures.

Science.gov (United States)

Crijns, C P; Martens, A; Bergman, H-J; van der Veen, H; Duchateau, L; van Bree, H J J; Gielen, I M V L

2014-01-01

Computed tomography (CT) is increasingly accessible in equine referral hospitals. To document the level of agreement within and between radiography and CT in characterising equine distal limb fractures. Retrospective descriptive study. Images from horses that underwent radiographic and CT evaluation for suspected distal limb fractures were reviewed, including 27 horses and 3 negative controls. Using Cohen's kappa and weighted kappa analysis, the level of agreement among 4 observers for a predefined set of diagnostic characteristics for radiography and CT separately and for the level of agreement between the 2 imaging modalities were documented. Both CT and radiography had very good intramodality agreement in identifying fractures, but intermodality agreement was lower. There was good intermodality and intramodality agreement for anatomical localisation and the identification of fracture displacement. Agreement for articular involvement, fracture comminution and fracture fragment number was towards the lower limit of good agreement. There was poor to fair intermodality agreement regarding fracture orientation, fracture width and coalescing cracks; intramodality agreement was higher for CT than for radiography for these features. Further studies, including comparisons with surgical and/or post mortem findings, are required to determine the sensitivity and specificity of CT and radiography in the diagnosis and characterisation of equine distal limb fractures. © 2013 EVJ Ltd.

Inter-modal Transportation of Spent Nuclear Fuel from Office of Civilian Radioactive Waste Management Sites

International Nuclear Information System (INIS)

Schmid, St.; Thrower, A.; Best, R.E.

2009-01-01

U.S. Department of Energy (DOE) plans to ship most commercial spent nuclear fuel (SNF) by rail in sealed transportation, aging and disposal (TAD) canisters. Based on current and projected dry SNF storage programs, DOE believes the majority of commercial nuclear sites would have the capacity to load and prepare large-capacity, canister-based dry storage canisters such as the proposed TAD systems. Thus, only a small fraction of SNF, such as odd lots and SNF not meeting TAD criteria, is projected for truck (highway) shipment. However, at some commercial facilities rail tracks do not extend to the site, or on-site rail does not extend to the site's proposed loading spot, and inter-modal transfers will be required. Advance coordination between DOE and commercial site operators, commercial carriers, specialized carriers and riggers, and state, tribal and local routing officials will be necessary to establish inter-modal transfer areas and obtain necessary permits to move heavy loads over highways. Although inter-modal transfers can involve a number of steps and several different entities acting in close coordination, such moves are commonly performed by industry and the system requirements are well-understood. (authors)

Feasibility of using cellular telephone data to determine the truckshed of intermodal facilities.

Science.gov (United States)

2010-03-01

In order to determine the feasibility of using cellular telephone location data in deriving the geographic extent : (truckshed) from intermodal facilities, this study was conducted to determine the feasibility analysis in three aspects: : technology,...

Short-term forecasting of intermodal freight using ANNs and SVR: Case of the Port of Algeciras Bay

Energy Technology Data Exchange (ETDEWEB)

Moscoso Lopez, J.A.

2016-07-01

Forecasting of future intermodal traffic demand is very important for decision making in ports operations management. The use of accurate prediction tools is an issue that awakens a lot of interest among transport researchers. Intermodal freight forecasting plays an important role in ports management and in the planning of the principal port activities. Hence, the study is carried out under the motivation of knowing that modeling the freight transport flows could facilitate the management of the infrastructure and optimize the resources of the ports facilities. The use of advanced models for freight forecasting is essential to improve the port level-service and competitiveness. In this paper, two forecasting-models are presented and compared to predict the freight volume. The models developed and tested are based on Artificial Neural Networks and Support Vector Machines. Both techniques are based in a historical data and these methods forecast the daily weight of the freight with one week in advance. The performance of the models is evaluated on real data from Ro-Ro freight transport in the Port of Algeciras Bay. This work proposes and compares different approaches to determine the best prediction. In order to select the best model a multicomparison procedure is developed using several statistical test. The results of the assessed models show a promising tool to predict Ro-Ro transport flows with accuracy. (Author)

Harvesting vibrational energy due to intermodal systems via nano coated piezo electric devices.

Science.gov (United States)

2015-12-01

Vibrational energy resulting from intermodal transport systems can be recovered through the use of energy harvesting system consisting of PZT piezo electric material as the primary energy harvesting component. The ability of traditional PZT piezo ele...

Identification of key target markets for intermodal freight transport solutions in South Africa

Directory of Open Access Journals (Sweden)

Joubert van Eeden

2010-11-01

Full Text Available The Accelerated and Shared Growth Initiative for South Africa (AsgiSA identified South Africa's freight logistics challenges as among the key binding constraints on the country's growth aspirations. The research presented here points to the structural imbalance between road and rail freight transport as one of the key contributors to this state of affairs. Most long-distance corridor transport has been captured by road. However, long-distance transport is a market segment that is very suitable for intermodal transportation : rail is utilised for the high-density, long-distance component and road for the feeder and distribution services at the corridor end points. A market segmentation approach is developed to identify the corridors and industries that are natural candidates for such solutions, thereby paving the way for role-players and stakeholders to initiate a dialogue on the development of appropriate solutions.

Strategies and procedures for the development of intermodal freight transport in Europe: the role of motorways of the sea services and railway terminals

OpenAIRE

Lepori, Chiara

2009-01-01

Since the birth of the European Union on 1957, the development of a single market through the integration of national freight transport networks has been one of the most important points in the European Union agenda. Increasingly congested motorways, rising oil prices and concerns about environment and climate change require the optimization of transport systems and transport processes. The best solution should be the intermodal transport, in which the most efficient transport options are use...

Mechanics of inter-modal tunneling in nonlinear waveguides

Science.gov (United States)

Jiao, Weijian; Gonella, Stefano

2018-02-01

In this article, we investigate the mechanics of nonlinearly induced inter-modal energy tunneling between flexurally-dominated and axially-dominated modes in phononic waveguides. Special attention is devoted to elucidating the role played by the coupling between axial and flexural degrees of freedom in the determination of the available mode hopping conditions and the associated mechanisms of deformation. Waveguides offer an ideal test bed to investigate the mechanics of nonlinear energy tunneling, due to the fact that they naturally feature, even at low frequencies, families of modes (flexural and axial) that are intrinsically characterized by extreme complementarity. Moreover, thanks to their geometric simplicity, their behavior can be explained by resorting to intuitive structural mechanics models that effectively capture the dichotomy and interplay between flexural and axial mechanisms. After having delineated the fundamental mechanics of flexural-to-axial hopping using the benchmark example of a homogeneous structure, we adapt the analysis to the case of periodic waveguides, in which the complex dispersive behavior due to periodicity results in additional richness of mode hopping mechanisms. We finally extend the analysis to periodic waveguides with internal resonators, in which the availability of locally-resonant bandgaps implies the possibility to activate the resonators even at relatively low frequencies, thus increasing the degree of modal complementarity that is available in the acoustic range. In this context, inter-modal tunneling provides an unprecedented mechanism to transfer conspicuous packets of energy to the resonating microstructure.

Auditory-Visual Intermodal Matching of Small Numerosities in 6-Month-Old Infants

Science.gov (United States)

Kobayashi, Tessei; Hiraki, Kazuo; Hasegawa, Toshikazu

2005-01-01

Recent studies have reported that preverbal infants are able to discriminate between numerosities of sets presented within a particular modality. There is still debate, however, over whether they are able to perform intermodal numerosity matching, i.e. to relate numerosities of sets presented with different sensory modalities. The present study…

Imaging of Herniated Discs of the Cervical Spine: Inter-Modality Differences between 64-Slice Multidetector CT and 1.5-T MRI

Energy Technology Data Exchange (ETDEWEB)

Yi, Ji Sook; Cha, Jang Gyu [Dept. of Radiology, Soonchunhyang University Bucheon Hospital, Bucheon (Korea, Republic of); Han, Jong Kyu [Dept. of Radiology, Soonchunhyang University Cheonan Hospital, Cheonan (Korea, Republic of); Kim, Hyun Joo [Dept. of Radiology, Soonchunhyang University Seoul Hospital, Seoul (Korea, Republic of)

2015-08-15

To assess inter-modality variability when evaluating cervical intervertebral disc herniation using 64-slice multidetector-row computed tomography (MDCT) and magnetic resonance imaging (MRI). Three musculoskeletal radiologists independently reviewed cervical spine 1.5-T MRI and 64-slice MDCT data on C2-3 though C6-7 of 51 patients in the context of intervertebral disc herniation. Interobserver and inter-modality agreements were expressed as unweighted kappa values. Weighted kappa statistics were used to assess the extents of agreement in terms of the number of involved segments (NIS) in disc herniation and epicenter measurements collected using MDCT and MRI. The interobserver agreement rates upon evaluation of disc morphology by the three radiologists were in fair to moderate agreement (k = 0.39-0.53 for MDCT images; k = 0.45-0.56 for MRIs). When the disc morphology was categorized into two and four grades, the inter-modality agreement rates were moderate (k-value, 0.59) and substantial (k-value, 0.66), respectively. The inter-modality agreements for evaluations of the NIS (k-value, 0.78) and the epicenter (k-value, 0.79) were substantial. Also, the interobserver agreements for the NIS (CT; k-value, 0.85 and MRI; k-value, 0.88) and epicenter (CT; k-value, 0.74 and MRI; k-value, 0.70) evaluations by two readers were substantial. MDCT tended to underestimate the extent of herniated disc lesions compared with MRI. Multidetector-row computed tomography and MRI showed a moderate-to-substantial degree of inter-modality agreement for the assessment of herniated cervical discs. MDCT images have a tendency to underestimate the anterior/posterior extent of the herniated disc compared with MRI.

Intermodal transportation of low-level radioactive waste to the Nevada Test Site

International Nuclear Information System (INIS)

1998-09-01

The Nevada Test Site (NTS) presently serves as a disposal site for low-level radioactive waste (LLW) generated by DOE-approved generators. The environmental impacts resulting from the disposal of LLW at the NTS are discussed in the Final Environmental Impact Statement (EIS) for the Nevada Test Site Off-Site Locations in the State of Nevada (NTS EIS). During the formal NTS EIS scoping period, it became clear that transportation of LLW was an issue that required attention. Therefore, the Nevada Transportation Protocol Working Group (TPWG) was formed in 1995 to identify, prioritize, and understand local issues and concerns associated with the transportation of LLW to the NTS. Currently, generators of LLW ship their waste to the NTS by legal-weight truck. In 1995, the TPWG suggested the DOE could reduce transportation costs and enhance public safety by using rail transportation. The DOE announced, in October 1996, that they would study the potential for intermodal transportation of LLW to the NTS, by transferring the LLW containers from rail cars to trucks for movements to the NTS. The TPWG and DOE/NV prepared the NTS Intermodal Transportation Facility Site and Routing Evaluation Study to present basic data and analyses on alternative rail-to-truck transfer sites and related truck routes for LLW shipments to the NTS. This Environmental Assessment (EA) identifies the potential environmental impacts and transportation risks of using new intermodal transfer sites and truck routes or continuing current operations to accomplish the objectives of minimizing radiological risk, enhancing safety, and reducing cost. DOE/NV will use the results of the assessment to decide whether or not to encourage the LLW generators and their transportation contractors to change their current operations to accomplish these objectives

Superthin resonator dye laser with THz intermode frequency separation

International Nuclear Information System (INIS)

Rudych, P D; Surovtsev, N V

2014-01-01

Two-color laser irradiation is considered an effective way to pump THz excitations for numerous scientific and applied goals. We present a design for convenient laser source with THz intermode frequency separation. The setup is based on dye laser with superthin resonator pumped by a subnanosecond pulse laser. It was proven that the superthin resonator dye laser is useful, possesses high stability and high energy conversion, and generates narrow laser modes. The ability of this laser to pump CARS processes for THz vibrations is demonstrated. (letter)

Updating and improving methodology for prioritizing highway project locations on the strategic intermodal system (SIS).

Science.gov (United States)

2016-04-01

The Florida Department of Transportation (FDOT) District One developed the Congestion Management Process : (CMP) system to prioritize low-cost, near-term highway improvements on the Strategic Intermodal System (SIS). : The existing CMP system is desi...

Primena SWOT analize na sistem integralnog transporta Vojske Srbije / SWOT analysis of the intermodal transportation system in the Army of Serbia

Directory of Open Access Journals (Sweden)

Dragan S. Pamučar

2008-04-01

Full Text Available U radu je prikazana primena SWOT analize na sistem integralnog transporta Vojske Srbije. Kao rezultat analize predstavljeni su ciljevi daljeg usavršavanja integralnog transporta, kao i mogući problemi generisani strateškim upravljanjem. / This work presents the SWOT analysis application to the intermodal transportation system in the Army of Serbia. The analysis resulted in defining goals for the future development of intermodal transportation, as well as possible problems generated by strategic management.

Analyzing the impact of intermodal facilities to the design and management of biofuels supply chain.

Science.gov (United States)

2010-01-01

This paper analyzes the impact that an intermodal facility has on location and transportation : decisions for biofuel production plants. Location decisions impact the management of the in-bound and out-bound logistics of a plant. We model this supply...

The coastal transportation in Brazil - potential for the improvement of aiming intermodality logistic flow

Directory of Open Access Journals (Sweden)

Delmo Alves Moura

2011-06-01

Full Text Available This study describes aspects related to coastal shipping in Brazil and its main actors and intermodal factors (road, rail, fluvial transportation etc. which corroborate to the increase of logistics competitiveness and efficiency of transportation in a large country like Brazil. The purpose of the study is bibliographic research on the topic, analyzing it inside the Brazilian scenario and also how it has been implemented in some countries. The objective of the study is also analyzing legislation which defines parameters to coastal shipping. This fact interferes directly with the logistics system and its intermodal aspects. If Brazil intends to reduce its logistics costs, coastal shipping should be an effective way to contribute to the Brazilian matrix of transport. Coastal shipping is supposed to bring competitive advantage and reduction of logistic costs. The conclusion is that integration is essential among the systems of domestic transportation and coastal shipping with its outstanding role in this environment, can contribute substantially to the Brazilian maritime industry.

EEG investigations of duration discrimination: the intermodal effect is induced by an attentional bias.

Directory of Open Access Journals (Sweden)

Emilie Gontier

Full Text Available Previous studies indicated that empty time intervals are better discriminated in the auditory than in the visual modality, and when delimited by signals delivered from the same (intramodal intervals rather than from different sensory modalities (intermodal intervals. The present electrophysiological study was conducted to determine the mechanisms which modulated the performances in inter- and intramodal conditions. Participants were asked to categorise as short or long empty intervals marked by auditory (A and/or visual (V signals (intramodal intervals: AA, VV; intermodal intervals: AV, VA. Behavioural data revealed that the performances were higher for the AA intervals than for the three other intervals and lower for inter- compared to intramodal intervals. Electrophysiological results indicated that the CNV amplitude recorded at fronto-central electrodes increased significantly until the end of the presentation of the long intervals in the AA conditions, while no significant change in the time course of this component was observed for the other three modalities of presentation. They also indicated that the N1 and P2 amplitudes recorded after the presentation of the signals which delimited the beginning of the intervals were higher for the inter- (AV/VA compared to the intramodal intervals (AA/VV. The time course of the CNV revealed that the high performances observed with AA intervals would be related to the effectiveness of the neural mechanisms underlying the processing of the ongoing interval. The greater amplitude of the N1 and P2 components during the intermodal intervals suggests that the weak performances observed in these conditions would be caused by an attentional bias induced by the cognitive load and the necessity to switch between modalities.

The Cargo Fare Class Mix problem for an intermodal corridor: revenue management in synchromodal container transportation

NARCIS (Netherlands)

B. van Riessen (Bart); R.R. Negenborn (Rudy); R. Dekker (Rommert)

2017-01-01

textabstractThe intermodal hinterland transportation of maritime containers is under pressure from port authorities and shippers to achieve a more integrated, efficient network operation. Current optimisation methods in literature yield limited results in practice, though, as the transportation

The Cargo Fare Class Mix problem for an intermodal corridor : revenue management in synchromodal container transportation

NARCIS (Netherlands)

van Riessen, B.; Negenborn, R.R.; Dekker, Rommert

2017-01-01

The intermodal hinterland transportation of maritime containers is under pressure from port authorities and shippers to achieve a more integrated, efficient network operation. Current optimisation methods in literature yield limited results in practice, though, as the transportation product

76 FR 32906 - Inspection, Repair, and Maintenance; Driver-Vehicle Inspection Report for Intermodal Equipment

Science.gov (United States)

2011-06-07

... Administration FMCSRs Federal Motor Carrier Safety Regulations IANA Intermodal Association of North America IEP... required to report to the IEP or the providers' designated agent any actual damage or defect in the IME of which the driver or motor carrier is aware at the time the IME is returned to the IEP or the provider's...

Perceptions of transport corridors and intermodal transport - as ways to control the space of freight transport flows

DEFF Research Database (Denmark)

Hansen, Leif Gjesing

2009-01-01

This paper presents empirical findings and results from a study conducted as a part of an INTERREG IIIB project on intermodal transport solutions and corridors in the North Sea Region (SUTRANET - Sustainable Transport Research & Development Network in the North Sea Region (Hansen et.al., 2007......; Kristiansen et.al., 2005 and http://www.sutranet.org/ ). The aim of the study has been to explore possibilities and barriers for the development of intermodal transport solutions in selected corridors in the North Sea Region. The North Sea Region is one among several regions appointed by the EU......-Commission to exemplify the operationalisation of the concept Motorways of the Sea (European Commission, 2004). The policies of promoting Motorways of the Sea is aiming at revitalise the short-sea-shipping within Europe as a transport industry, but also to relieve the heavily congested road network in central regions...

Identification of a leadership competency model for use in the development, recruitment & retention of intermodal transportation workers.

Science.gov (United States)

2010-05-01

The purpose of this research was to determine the competencies that predict highly effective : performance in intermodal transportation managers and that will pave the way for development : of a core competency model that can be used to recruit, trai...

Phonological Contribution during Visual Word Recognition in Child Readers. An Intermodal Priming Study in Grades 3 and 5

Science.gov (United States)

Sauval, Karinne; Casalis, Séverine; Perre, Laetitia

2017-01-01

This study investigated the phonological contribution during visual word recognition in child readers as a function of general reading expertise (third and fifth grades) and specific word exposure (frequent and less-frequent words). An intermodal priming in lexical decision task was performed. Auditory primes (identical and unrelated) were used in…

A Study in Sea-Air Intermodal Port Selection: Strategic Decision Making for United States Southern Command

Science.gov (United States)

2011-06-01

commerce ( B2B EC) and electronic data interchange (EDI) enabled by internet connectivity are leading the way in industry innovation. Business can profit...points. Companies like Bon-Ton Stores Inc. are rethinking their supply chains and are using intermodal for the first time ever. In this case, they...W. (1997). Strategic Decision Making: Multiobjective Decision Analysis with Spreadsheets. Belmont, CA: Wadsworth Publishing Company

Facial Expression and Vocal Pitch Height: Evidence of an Intermodal Association

Directory of Open Access Journals (Sweden)

David Huron

2009-11-01

Full Text Available Forty-four participants were asked to sing moderate, high, and low pitches while their faces were photographed. In a two-alternative forced choice task, independent judges selected the high-pitch faces as more friendly than the low-pitch faces. When photographs were cropped to show only the eye region, judges still rated the high-pitch faces friendlier than the low-pitch faces. These results are consistent with prior research showing that vocal pitch height is used to signal aggression (low pitch or appeasement (high pitch. An analysis of the facial features shows a strong correlation between eyebrow position and sung pitch—consistent with the role of eyebrows in signaling aggression and appeasement. Overall, the results are consistent with an inter-modal linkage between vocal and facial expressions.

Environmental Factors and Intermodal Freight Transportation: Analysis of the Decision Bases in the Case of Spanish Motorways of the Sea

Directory of Open Access Journals (Sweden)

Miguel Ángel López-Navarro

2014-03-01

Full Text Available Today, there is widespread consensus about the notable, yet simultaneously growing, negative environmental impacts generated by the transportation sector. Experts working in a number of different fields consider the current situation to be unsustainable and possible measures to reduce emissions and foster sustainability are being encouraged. The European Commission has highlighted the need to shift away from unimodal road transport toward a greater use of intermodal transport through, for example, motorways of the sea, in light of the evidence that the former makes a significant contribution to increased CO2 emissions. However, although there is a general perception that sea transport is environmentally preferable to road transport, recent studies are beginning to question this assumption. Moreover, little research has been conducted to quantify environmental aspects and incorporate them into the decision-making processes involved in the modal shift. This study first reviews the existing literature to examine the extent to which environmental aspects are relevant in the modal choice in the case of short sea shipping and motorways of the sea. Related to this, the study also evaluates the role that different agents may play in making decisions about choice of mode, taking into consideration environmental aspects. Secondly, we use the values the European Commission provides to calculate external costs for the Marco Polo freight transport project proposals (call 2013 to estimate the environmental costs for several routes (a total of 72, comparing the use of road haulage with the intermodal option that incorporates the Spanish motorways of the sea. The results of this comparative analysis show that the intermodal option is not always the best choice in environmental terms. Consequently, the traditional environmental argument to justify this alternative must be used carefully.

75 FR 7152 - CSX Transportation, Inc.-Trackage Rights Exemption-Grand Trunk Western Railroad Company

Science.gov (United States)

2010-02-17

... plans are to reroute two sets of approximately 5,000 foot long high priority intermodal United Parcel Service (UPS) trains that originate or terminate at CSX Intermodal's Bedford Park Intermodal Terminal. The UPS trains handle freight to and from the southeastern region of the United States served by CSXT. The...

The Intermodal Bike: multi-modal integration of cycling mobility through product and process innovations in bicycle design.

Science.gov (United States)

Tosi, Francesca; Belli, Alessandro; Rinaldi, Alessandra; Tucci, Grazia

2012-01-01

The paper presents the early results of the UE-FP7 project "The Intermodal Bike". The research aim is to provide a super-compactable, super-lightweight folding bicycle as a realistic solution to graft the cycling mode onto the root of the public or private transportation systems. The folding bikes now on the international market reach weighs between 12-15 kg, with a variable footprint but occupying -when compacted- an average volume of about 100 liters. To encourage the use of this vehicle and to extend it to a larger number of users with different characteristics, the research project has set its goal in increasing as possible compactness and light weight, creating a bicycle with a volume when compacted of 20 liters (reduction factor =5), with a shape of 48 × 36 × 12 cm and a weight of 5 kg. max., ensuring stability and improving vehicle usability and efficiency, during the ride and in the phase of bike folding. To achieve this goal ergonomic and usability tests have been carried out. The tests allowed to find a posture that would ensure efficiency and comfort in the ride to as many users as possible. Parallel tests were made on the vehicle usability in the urban transport system and intermodal. The need for light weight has required special studies on the optimization of the vehicle's architecture and research on super-lightweight materials.

Photon-Pair Sources Based on Intermodal Four-Wave Mixing in Few-Mode Fibers

Directory of Open Access Journals (Sweden)

Karsten Rottwitt

2018-05-01

Full Text Available Four-wave mixing in optical fibers has been proven to have many applications within processing of classical optical signals. In addition, recent developments in multimode fibers have made it possible to achieve the necessary phase-matching for efficient four-wave mixing over a very wide bandwidth. Thus, the combination of multimode fiber optics and four-wave mixing is very attractive for various applications. This is especially the case for applications in quantum communication, for example in photon-pair generation. This is the subject of this work, where we discuss the impact of fluctuations in core radius on the quality of the heralded single-photon states and demonstrate experimental results of intermodal spontaneous four-wave mixing for photon-pair generation.

Tradução intermodal, intersemiótica e interlinguística de textos escritos em Português para a Libras oral

Directory of Open Access Journals (Sweden)

Ronice Müller de Quadros

2015-10-01

Full Text Available http://dx.doi.org/10.5007/2175-7968.2015v35nesp2p354 Neste artigo apresentamos alguns tipos de tradução envolvidos na tradução de textos em português para a língua brasileira de sinais (Libras.  Discutimos esses diferentes tipos e destacamos a tradução intermodal, específica das traduções que envolvem uma língua de sinais. A tradução intermodal trata de aspectos visuais e operacionais implicados na tradução para Libras em forma de vídeo e aspectos linguísticos essencialmente visuais-espaciais que envolvem o uso do espaço em línguas de modalidade visual-espacial, ou seja, línguas de sinais. Neste artigo, apresentamos uma análise das implicações da modalidade a partir de exemplos de tradução realizados no contexto do Curso de Letras Libras da Universidade Federal de Santa Catarina (UFSC.

Study of the spectral width of intermode beats and optical spectrum of an actively mode-locked three-mirror semiconductor laser

International Nuclear Information System (INIS)

Zakharyash, Valerii F; Kashirsky, Aleksandr V; Klementyev, Vasilii M; Kuznetsov, Sergei A; Pivtsov, V S

2005-01-01

Various oscillation regimes of an actively mode-locked semiconductor laser are studied experimentally. Two types of regimes are found in which the minimal spectral width (∼3.5 kHz) of intermode beats is achieved. The width of the optical spectrum of modes is studied as a function of their locking and the feedback coefficients. The maximum width of the spectrum is ∼3.7 THz. (control of laser radiation parameters)

Cost and time models for the evaluation of intermodal chains by using short sea shipping in the North Sea Region: the Rosyth-Zeebrugge route

DEFF Research Database (Denmark)

Lopez, Alba Martínez; Kronbak, Jacob; Jiang, Liping

2015-01-01

This paper is framed in the context of the EU Interreg IVB North Sea Region project Food Port. In line with this project, this paper aims to define mathematically cost and time models able to provide realistic information about the performances of road haulage and of intermodal chains using short...

Identification of promising Twin Hub networks : Report of Work Package 1 of the Intermodal rail freight Twin hub Network Northwest Europe - project (final report)

NARCIS (Netherlands)

Kreutzberger, E.D.; Konings, J.W.; Meijer, S.; Witteveen, C.; Meijers, B.M.; Pekin, E.; Macharis, C.; Kiel, J.; Kawabata, Y.; Vos, W.

2014-01-01

This report is the first deliverable of the project Intermodal Rail Freight Twin Hub Network Northwest Europe. We call its subject Twin hub network and the organisational entity to carry out the actions the Twin hub project. The project is funded by INTERREG NWE (programme IVb). Its work started in

VeriTainer radiation detector for intermodal shipping containers

International Nuclear Information System (INIS)

Redus, R.H.; Alioto, M.; Sperry, D.; Pantazis, T.

2007-01-01

The VeriSpreader TM radiation detection system will monitor every container passing through a shipping terminal without impeding the flow of commerce by making the radiation measurements during normal container handling. This is accomplished by integrating neutron and spectroscopic γ-ray detectors into a container crane spreader bar, the part of the crane that directly engages the intermodal shipping containers while moving from ship to shore and vice versa. The use of a spectroscopic γ-detector reduces the rate of nuisance alarms due to naturally occurring radioactive material (NORM). The combination of γ and neutron detection reduces the effectiveness of shielding and countermeasures. The challenges in this spreader bar-based approach arise from the harsh environment, particularly the mechanical shock and the vibration of the moving spreader bar, since the measurement is taken while the container is moving. The electrical interfaces in the port environment, from the crane to a central monitoring office, present further challenges. It is the packaging, electronic interfaces, and data processing software that distinguish this system, which is based on conventional radiation sensors. The core of the system is Amptek's GAMMA-RAD, which integrates a ruggedized scintillator/PMT, digital pulse shaping electronics, electronics for the neutron detector, power supplies, and an Ethernet interface. The design of the VeriTainer system and results from both the laboratory and a proof-of-concept test at the Port of Oakland, California will be presented

The Association between Intermodal (PM1-2.5) and PM1, PM2.5, Coarse Fraction and Meteorological Parameters in Various Environments in Central Europe.

Czech Academy of Sciences Publication Activity Database

Kozáková, Jana; Pokorná, P.; Černíková, A.; Hovorka, J.; Braniš, M.; Moravec, Pavel; Schwarz, Jaroslav

2017-01-01

Roč. 17, č. 5 (2017), s. 1234-1243 ISSN 1680-8584 R&D Projects: GA ČR(CZ) GBP503/12/G147 Institutional support: RVO:67985858 Keywords : intermodal fraction * personal cascade impactor sampler * PMx Subject RIV: DI - Air Pollution ; Quality OBOR OECD: Environmental sciences (social aspects to be 5.7) Impact factor: 2.606, year: 2016

LA REORDENACIÓN DEL SISTEMA DE TRANSPORTE PÚBLICO ANTE EVENTOS ESPECIALES, UN EJERCICIO PRÁCTICO DE COORDINACIÓN INTERMODAL

OpenAIRE

Galindo González, Pedro; Blanco Caballero, Nuria; Moreno Muñoz, Carmen; Chico González, Alejandro

2016-01-01

[ES] El Consorcio Regional de Transportes de Madrid (CRTM), como autoridad de transporte público de la región, coordina los más de 40 operadores públicos y privados para dar una respuesta óptima a las necesidades de movilidad de los ciudadanos. El transporte público en la Comunidad de Madrid constituye un sistema complejo de carácter intermodal, en el que operan modos de transporte urbanos e interurbanos, conectados mediante un conjunto de intercambiadores o áreas intermodales ...

Dual Neutral Particle Beam Interrogation of Intermodal Shipping Containers for Special Nuclear Material

Science.gov (United States)

Keith, Rodney Lyman

Intermodal shipping containers entering the United States provide an avenue to smuggle unsecured or stolen special nuclear material (SNM). The only direct method fielded to indicate the presence of SNM is by passive photon/neutron radiation detection. Active interrogation using neutral particle beams to induce fission in SNM is a method under consideration. One by-product of fission is the creation of fragments that undergo radioactive decay over a time period on the order of tens of seconds after the initial event. The "delayed" gamma-rays emitted from these fragments over this period are considered a hallmark for the presence of SNM. A fundamental model is developed using homogenized cargos with a SNM target embedded at the center and computationally interrogated using simultaneous neutron and photon beams. Findings from analysis of the delayed gamma emissions from these experiments are intended to mitigate the effects of poor quality information about the composition and disposition of suspect cargo before examination in an active interrogation portal.

Life-Cycle Cost and Risk Analysis of Alternative Configurations for Shipping Low-Level Radioactive Waste to the Nevada Test Site

International Nuclear Information System (INIS)

PM Daling; SB Ross; BM Biwer

1999-01-01

The Nevada Test Site (NTS) is a major receiver of low-level radioactive waste (LLW) for disposal. Currently, all LLW received at NTS is shipped by truck. The trucks use highway routes to NTS that pass through the Las Vegas Valley and over Hoover Dam, which is a concern of local stakeholder groups in the State of Nevada. Rail service offers the opportunity to reduce transportation risks and costs, according to the Waste Management Programmatic Environmental Impact Statement (WM-PEIS). However, NTS and some DOE LLW generator sites are not served with direct rail service so intermodal transport is under consideration. Intermodal transport involves transport via two modes, in this case truck and rail, from the generator sites to NTS. LLW shipping containers would be transferred between trucks and railcars at intermodal transfer points near the LLW generator sites, NTS, or both. An Environmental Assessment (EA)for Intermodal Transportation of Low-Level Radioactive Waste to the Nevada Test Site (referred to as the NTSIntermodal -M) has been prepared to determine whether there are environmental impacts to alterations to the current truck routing or use of intermodal facilities within the State of Nevada. However, an analysis of the potential impacts outside the State of Nevada are not addressed in the NTS Intermodal EA. This study examines the rest of the transportation network between LLW generator sites and the NTS and evaluates the costs, risks, and feasibility of integrating intermodal shipments into the LLW transportation system. This study evaluates alternative transportation system configurations for NTS approved and potential generators based on complex-wide LLW load information. Technical judgments relative to the availability of DOE LLW generators to ship from their sites by rail were developed. Public and worker risk and life-cycle cost components are quantified. The study identifies and evaluates alternative scenarios that increase the use of rail (intermodal

Life-Cycle Cost and Risk Analysis of Alternative Configurations for Shipping Low-Level Radioactive Waste to the Nevada Test Site

Energy Technology Data Exchange (ETDEWEB)

PM Daling; SB Ross; BM Biwer

1999-12-17

The Nevada Test Site (NTS) is a major receiver of low-level radioactive waste (LLW) for disposal. Currently, all LLW received at NTS is shipped by truck. The trucks use highway routes to NTS that pass through the Las Vegas Valley and over Hoover Dam, which is a concern of local stakeholder groups in the State of Nevada. Rail service offers the opportunity to reduce transportation risks and costs, according to the Waste Management Programmatic Environmental Impact Statement (WM-PEIS). However, NTS and some DOE LLW generator sites are not served with direct rail service so intermodal transport is under consideration. Intermodal transport involves transport via two modes, in this case truck and rail, from the generator sites to NTS. LLW shipping containers would be transferred between trucks and railcars at intermodal transfer points near the LLW generator sites, NTS, or both. An Environmental Assessment (EA)for Intermodal Transportation of Low-Level Radioactive Waste to the Nevada Test Site (referred to as the NTSIntermodal -M) has been prepared to determine whether there are environmental impacts to alterations to the current truck routing or use of intermodal facilities within the State of Nevada. However, an analysis of the potential impacts outside the State of Nevada are not addressed in the NTS Intermodal EA. This study examines the rest of the transportation network between LLW generator sites and the NTS and evaluates the costs, risks, and feasibility of integrating intermodal shipments into the LLW transportation system. This study evaluates alternative transportation system configurations for NTS approved and potential generators based on complex-wide LLW load information. Technical judgments relative to the availability of DOE LLW generators to ship from their sites by rail were developed. Public and worker risk and life-cycle cost components are quantified. The study identifies and evaluates alternative scenarios that increase the use of rail (intermodal

Interobserver and intermodality variability in GTV delineation on simulation CT, FDG-PET, and MR Images of Head and Neck Cancer.

Science.gov (United States)

Anderson, Carryn M; Sun, Wenqing; Buatti, John M; Maley, Joan E; Policeni, Bruno; Mott, Sarah L; Bayouth, John E

2014-09-01

To compare the interobserver and intermodality differences in image-based identification of head and neck primary site gross tumor volumes (GTV). Modalities compared include: contrast-enhanced CT, F-18 fluorodeoxyglucose positron emission tomography (PET/CT) and contrast-enhanced MRI. Fourteen patients were simulated after immobilization for all 3 imaging modalities (CT, PET/CT, MRI). Three radiation oncologists (RO) contoured GTVs as seen on each modality. The GTV was contoured first on the contrast-enhanced CT (considered the standard), then on PET/CT, and finally on post-contrast T1 MRI. Interobserver and intermodality variability were analyzed by volume, intersection, union, and volume overlap ratio (VOR). Analysis of RO contours revealed the average volume for CT-, PET/CT-, and MRI-derived GTVs were 45cc, 35cc and 49cc, respectively. In 93% of cases PET/CT-derived GTVs had the smallest volume and in 57% of cases MRI-derived GTVs had the largest volume. CT showed the largest variation in target definition (standard deviation amongst observers 35%) compared to PET/CT (28%) and MRI (27%). The VOR was largest (indicating greatest interobserver agreement) in PET/CT (46%), followed by MRI (36%), followed by CT (34%). For each observer, the least agreement in GTV definition occurred between MRI & PET/CT (average VOR = 41%), compared to CT & PET/CT (48%) and CT & MRI (47%). A nonsignificant interobserver difference in GTVs for each modality was seen. Among three modalities, CT was least consistent, while PET/CT-derived GTVs had the smallest volumes and were most consistent. MRI combined with PET/CT provided the least agreement in GTVs generated. The significance of these differences for head & neck cancer is important to explore as we move to volume-based treatment planning based on multi-modality imaging as a standard method for treatment delivery.

Intermodal safety research needs report of the sixth workshop on national transportation problems

Energy Technology Data Exchange (ETDEWEB)

Warshawer, A.J. (ed.)

1976-04-01

This conference brought together DOT policymakers, university principal investigators and other professionals to consider the intermodal safety research requirements of the Department of Transportation. The objectives of the conference were: (1) to highlight safety problems and needed transportation safety research identified by DOT modal safety managers and to stimulate university or university/industry teams to respond with research proposals which emphasize multi-modal applicability and a system view; and (2) to provide a forum for university research groups to inform DOT safety managers of promising new directions in transportation safety research and new tools with which to address safety related problems. The conference addressed the research requirements for safety as identified by the Statement of National Transportation Policy and by the modal safety managers in three principal contexts, each a workshop panel: I, Inter-Institutional Problems of Transportation Safety. Problems were described as: Federal-State, local; Federal-Industry; Federal-Public, Consumer groups. II, Goal Setting and Planning for Transportation Safety Programs. Issues were: modifying risk behavior, safety as a social value, and involving citizens in development of standards as a way of increasing probability of achieving program objectives. III, DOT Information, Management, and Evaluation Systems Requirements. Needs were: data requirements and analytic tools for management of safety programs.

The Costs of Container Transport Flow Between Far East and Serbia Using Different Liner Shipping Services

Directory of Open Access Journals (Sweden)

Rajkovic Radoslav

2015-11-01

Full Text Available Liner shipping is the most efficient mode of transport for goods. International liner shipping is a sophisticated network of regularly scheduled services that transports goods from anywhere in the world to anywhere in the world at low cost and with greater energy efficiency than any other form of international transportation. Liner shipping connects countries, markets, businesses and people, allowing them to buy and sell goods on a scale not previously possible. Today, the liner shipping industry transports goods representing approximately one-third of the total value of global trade. Ocean shipping contributes significantly to international stability and security. Considering the large and constant struggle in the market in terms of competitive pricing of products, a very important and indispensable role represents the container transport with a clear task to define the final price of the product. This paper analyzes the costs of container transport flow between Far East and Serbia, using different liner shipping services, observing the six world’s largest container operators (Maersk Line, Mediterranean Shipping Company, CMA CGM, Evergreen Line, China Ocean Shipping Company and Hapag-Lloyd and inland (truck-rail-river transport corridors. These corridors include distance between selected Mediterranean ports (Koper, Rijeka, Bar, Thessaloniki, Constanta and Serbia. As a result, in this paper is considered a mathematical model that provides a comparative analysis of transportation costs on the different routes. It is observed already existing transport routes and it is also given hypothetical review to the development of new transport routes. The main goal of this research is to provide an optimal route with lowest transportation cost during container transport. Selection of the best route in the intermodal network is a very difficult and complex task. The costs in all modes of transport and the quality of their services are not constant

75 FR 66187 - Review of Commodity, Boxcar, and TOFC/COFC Exemptions

Science.gov (United States)

2010-10-27

... rail (and truck) operations provided in connection with intermodal (TOFC/COFC) services, under 49 CFR.... 2d 969 (1993); Exemption from Regulation--Rail Transp. Frozen Food, 367 I.C.C. 859 (1983); Liquid...

Deep-sea faunal communities associated with a lost intermodal shipping container in the Monterey Bay National Marine Sanctuary, CA.

Science.gov (United States)

Taylor, Josi R; DeVogelaere, Andrew P; Burton, Erica J; Frey, Oren; Lundsten, Lonny; Kuhnz, Linda A; Whaling, P J; Lovera, Christopher; Buck, Kurt R; Barry, James P

2014-06-15

Carrying assorted cargo and covered with paints of varying toxicity, lost intermodal containers may take centuries to degrade on the deep seafloor. In June 2004, scientists from Monterey Bay Aquarium Research Institute (MBARI) discovered a recently lost container during a Remotely Operated Vehicle (ROV) dive on a sediment-covered seabed at 1281 m depth in Monterey Bay National Marine Sanctuary (MBNMS). The site was revisited by ROV in March 2011. Analyses of sediment samples and high-definition video indicate that faunal assemblages on the container's exterior and the seabed within 10 m of the container differed significantly from those up to 500 m. The container surface provides hard substratum for colonization by taxa typically found in rocky habitats. However, some key taxa that dominate rocky areas were absent or rare on the container, perhaps related to its potential toxicity or limited time for colonization and growth. Ecological effects appear to be restricted to the container surface and the benthos within ∼10 m. Copyright © 2014 The Authors. Published by Elsevier Ltd.. All rights reserved.

Port resilience: overcoming threats to maritime infrastructure and operations from climate change : final report.

Science.gov (United States)

2015-12-01

In the coastal zone, seaports and their intermodal connectors are key types of infrastructure that support the global : supply chain, provide regional economic activity, local transportation system services, and community jobs. The : protection of co...

Effects of intermode nonlinearity and intramode nonlinearity on modulation instability in randomly birefringent two-mode optical fibers

Science.gov (United States)

Li, Jin Hua; Xu, Hui; Sun, Ting Ting; Pei, Shi Xin; Ren, Hai Dong

2018-05-01

We analyze in detail the effects of the intermode nonlinearity (IEMN) and intramode nonlinearity (IRMN) on modulation instability (MI) in randomly birefringent two-mode optical fibers (RB-TMFs). In the anomalous dispersion regime, the MI gain enhances significantly as the IEMN and IRMN coefficients increases. In the normal dispersion regime, MI can be generated without the differential mode group delay (DMGD) effect, as long as the IEMN coefficient between two distinct modes is above a critical value, or the IRMN coefficient inside a mode is below a critical value. This critical IEMN (IRMN) coefficient depends strongly on the given IRMN (IEMN) coefficient and DMGD for a given nonlinear RB-TMF structure, and is independent on the input total power, the power ratio distribution and the group velocity dispersion (GVD) ratio between the two modes. On the other hand, in contrast to the MI band arising from the pure effect of DMGD in the normal dispersion regime, where MI vanishes after a critical total power, the generated MI band under the combined effects of IEMN and IRMN without DMGD exists for any total power and enhances with the total power. The MI analysis is verified numerically by launching perturbed continuous waves (CWs) with wave propagation method.

Um modelo de fluxos e localização de terminais intermodais para escoamento da soja brasileira destinada à exportação A model for flow allocation and location of intermodal terminals for the Brazilian soybean exports

Directory of Open Access Journals (Sweden)

Mônica do Amaral

2012-12-01

Full Text Available A consideração de rotas intermodais pode ser vantajosa em diversas situações, como nos casos de escoamento de produtos agrícolas para exportação. Entretanto, a possibilidade de redução dos custos logísticos está condicionada à existência de instalações que permitam o transbordo de carga e a integração entre os modais disponíveis. Nesse contexto, propõe-se um modelo de fluxos e localização de terminais intermodais, com o objetivo de apoiar decisões de investimento em infraestrutura e de roteirização na rede. O modelo possui forte relação com problemas de p-medianas, sabidamente NP-difíceis. São considerados múltiplos níveis, em que cada nível corresponde ao fluxo entre dois terminais, e uma estrutura esparsa para representação da rede. Testes realizados com uma rede para exportação de soja baseada em dados secundários foram utilizados para verificar a coerência e ilustrar o potencial de análise do modelo, enquanto instâncias geradas aleatoriamente serviram para avaliar seu desempenho computacional utilizando-se dois softwares de otimização.The use of intermodal routes may be advantageous in several situations such as to export agricultural products. However, the possibility of reducing logistics costs depends on the existence of intermodal facilities for the transshipment and the integration between the available modes. In this context, we propose a model for flow allocation and location of intermodal terminals to support investment decisions in network infrastructure and routing. The model is closely related to the NP-hard p-median problem. Multiple levels were used to represent the flows between two terminals, and a sparse structure was used for the network matrix representation. Tests using a soybean network for exports based on secondary data were performed to verify the model consistency and to illustrate the potential of analysis of the model, while randomly generated instances were used to evaluate

MRI morphologic alterations after liver SBRT. Direct dose correlation with intermodal matching

Energy Technology Data Exchange (ETDEWEB)

Boda-Heggemann, Judit; Jahnke, Anika; Jahnke, Lennart; Vogel, Lena; Simeonova-Chergou, Anna O.; Herskind, Carsten; Wenz, Frederik; Lohr, Frank [University of Heidelberg, Department of Radiation Oncology, University Medical Center Mannheim, Mannheim (Germany); Attenberger, Ulrike; Budjan, Johannes [University of Heidelberg, Department of Clinical Radiology and Nuclear Medicine, University Medical Center Mannheim, Mannheim (Germany)

2016-09-15

CT morphologic and histopathologic alterations have been reported after SBRT. We analyzed the correlation of MRI morphologic alterations with radiation doses to assess the potential for MRI-based dose-effect correlation in healthy liver tissue. MRI data of 24 patients with liver metastases 7±3 weeks after image-guided SBRT in deep-inspiration breath-hold were retrospectively analyzed. MRI images were intermodally matched to the planning CT and corresponding dose distribution. Absolute doses were converted to EQD{sub 2,α/β=x} with α/β values of 2, 3 for healthy liver tissue, 8 Gy for modelled predamaged liver tissue and 10 Gy for tumor tissue. A central nonenhancing area was observed within the isodose lines of nominally 48.2 ± 15.2 Gy, EQD{sub 2Gy/α/β=10} 92.5 ± 27.7 Gy. Contrast-enhancement around the central nonenhancing area was observed within the isodose lines of nominally 46.9 ± 15.3 Gy, EQD{sub 2Gy/α/β=10} 90.5 ± 28.3 Gy. Outside the high-dose volume, in the beam path, characteristic sharply defined, nonblurred MRI morphologic alterations were observed that corresponded with the following isodose lines: T1-intensity changes occurred at isodose lines of nominally 21.9 ± 6.7 Gy (EQD{sub 2,α/β=2} 42.5 ± 8.7 Gy, EQD{sub 2,α/β=3} 38.5 ± 7.6 Gy, EQD{sub 2,α/β=8} 30.2 ±6.3 Gy). T2-hyper/hypointensity was observed within isodose lines of nominally 22.4 ± 6.6 Gy (EQD{sub 2,α/β=2} 42.7 ± 8.1 Gy, EQD{sub 2,α/β=3} 38.7 ± 7 Gy; EQD{sub 2,α/β=8} 30.5 ± 5.9 Gy). Using deformable matching, direct spatial/dosimetric correlation of SBRT-induced changes in liver tissue was possible. In the PTV high-dose region, a central nonenhancing area and peripheral contrast medium accumulation was observed. Beam path doses of 38-42 Gy (EQD{sub 2,α/β=2-3}) induce characteristic MRI morphologic alterations. (orig.) [German] CT-morphologische Veraenderungen nach SBRT sind beschrieben und korrelieren mit histopathologischen Veraenderungen. Ziel war es, MRT

Atlanta Rail Yard Study (ARYS): Evaluation of local-scale air pollution trends and emissions quantification using stationary and mobile monitoring strategies

Science.gov (United States)

Intermodal rail yards are important nodes in the freight transportation network, where freight is organized and moved from one mode of transport to another, critical equipment is serviced, and freight is routed to its next destination. Rail yard environments are also areas with ...

Atlanta Rail Yard Study: Evaluation of local-scale air pollution trends using stationary and mobile monitoring

Science.gov (United States)

Intermodal rail yards are important nodes in the freight transportation network, where freight is organized and moved from one mode of transport to another, critical equipment is serviced, and freight is routed to its next destination. Rail yard environments are also areas with ...

78 FR 31628 - Environmental Impact Statement for the Milwaukee, WI to Minneapolis, MN Rail Corridor

Science.gov (United States)

2013-05-24

... a robust intrastate and interstate intercity passenger rail system which results in improved travel... regional travel demand and provide intermodal connectivity to existing and planned transportation systems... the Twin Cities by: decreasing travel times, increasing frequency of service, and providing safe and...

CONTAINER TERMINALS IN EUROPE

Directory of Open Access Journals (Sweden)

Bart W. WIEGMANS

2001-01-01

Full Text Available This paper aims to address the linkage between logistics (in particular, the management of marketing channel flows and transport markets, while also the interaction between these two markets and intermodal container terminals is analysed. The marketing channel theory is used to describe all relevant actors and flows that run through marketing channels, starting with customer needs and ending with customer satisfaction. Porter's theory of competitive advantages is used to review competitive forces in both markets. Finally, a competitor analysis is performed for the logistics and transport market. These theories are applied so as to be able to determine the competitive position of intermodal container terminals with a view to the management of marketing channel flows and the physical transport of freight flows. Hence, the central question of this paper is: Which markets are served by intermodal container terminals and with whom are they competing? At present, neither the maritime container terminals nor the continental container terminals appear to have a significant influence in the logistics service market; they concentrate mainly on the physical movement of containers (transshipment. Furthermore, maritime container terminals and continental container terminals are not dominant players in the transport service market. Our conclusion is that continental terminals are predominantly competing with unimodal road transport, with neighbouring continental terminals and with barge transport companies.

Vulnerability effects of passengers' intermodal transfer distance preference and subway expansion on complementary urban public transportation systems

International Nuclear Information System (INIS)

Hong, Liu; Yan, Yongze; Ouyang, Min; Tian, Hui; He, Xiaozheng

2017-01-01

The vulnerability studies on urban public transportation systems have attracted growing attentions in recent years, due to their important role in the economy development of a city and the well-beings of its citizens. This paper proposes a vulnerability model of complementary urban public transportation systems (CUPTSs) composed of bus systems and subway systems, with the consideration of passengers’ intermodal transfer distance preference (PITDP) to capture different levels of complementary strength between the two systems. Based on the model, this paper further introduces a CUPTSs-aimed vulnerability analysis method from two specific aspects: (a) vulnerability effects of different PITDP values, which facilitate the design of policies to change PITDP to reduce system vulnerability; (b) vulnerability effects of different subway expansion plans, which facilitate the vulnerability investigation of current expansion plan and the identification of the optimal expansion plan from the system vulnerability perspective. The proposed CUPTSs-aimed vulnerability analysis method is applied to investigate the complementary bus and subway systems in the city of Wuhan, China. The insights from this study are helpful to analyze other CUPTSs for valuable planning suggestions from the vulnerability perspective. - Highlights: • We model complementary urban public transportation systems’ (CUPTSs) vulnerability. • We use a PITDP metric to capture different levels of complementary relationship. • We study vulnerability under different PITDP and different subway expansion plans. • We analyze dynamic vulnerability of CUPTSs during their expansion process.

ANALISIS PERILAKU PENGGUNA ANGKUTAN UMUM TRANSPORTASI ANTARMODA

Directory of Open Access Journals (Sweden)

Y. I. Wicaksono

2014-10-01

Full Text Available [Title: Analysis of User Behaviour for Public Transport Special for Intermodes Transportation]In traveling, each rider will choose the route that gives the minimum fare. The journey can be expressed in terms of monetary cost, travel time, distance, safety, comfort, and cost is not borne by the traveler (social cost. Attributes are specific to each road segment (link, so it can’t be aggregated for a more long. Attribute segment in transport modeling approach behavior (behavioral, including 2 primary system, the system of activity attributes and attribute the traveler service systems. Pretty much the traveler who wants to use mass transit intermodal transportation. This research was conducted in the city of Semarang Metropolitan Indonesia: identify the purpose and perception of public transport user behavior on the network and create a model for inter-user behavior on public transport intermodal network. The combined value of the coeffient of determination of the overall model is 0.931. This means that the model is able to explain 93.1% inter-user behaviour. Behavioural characteristic of users of public transport in the intermodal network in the form of the number of activities that a lot, have enough users mature age, education level is high enough, is not associated with gender, the limitations of private vehicle ownwership. Perception of public transport user behaviior on the network inter-linked with the comfort, safety, convenience, capacity, quality and quantity of good network, resonable travel expenses, as well as interdiciplinary operator.

CONCERNING THE PROBLEM OF SEMANTIC CONTRADICTIONS ARISING WHEN USING THE TERMS “INTERMODAL” AND “MULTIMODAL” PASSENGER CARRIAGES

Directory of Open Access Journals (Sweden)

Norayr Oganesovich Bludyan

2017-05-01

Full Text Available This article examines Russian and foreign regulatory documents, concerning the issues of intermodal/multimodal passenger carriages, shows the essence of intermodal transportation in passenger transport, includes the analysis of various approaches to the concepts of “intermodal passenger transportations” and “multimodal passenger transportations” and contains proposals for legislative consolidation of the mentioned terms and for the implementation of intermodal technologies in passenger transport.

MAINTAINING ACCESS TO AMERICA'S INTERMODAL PORTS/TECHNOLOGIES FOR DECONTAMINATION OF DREDGED SEDIMENT: NEW YORK/NEW JERSEY HARBOR.

Energy Technology Data Exchange (ETDEWEB)

STERN,E.A.; JONES,K.; DONATO,K.; PAULING,J.D.; SONTAG,J.G.; CLESCERI,N.L.; MENSINGER,M.C.; WILDE,C.L.

1998-05-01

One of the greatest drivers for maintaining access to America's Intermodal ports and related infrastructure redevelopment efforts over the next several years will be the control and treatment of contaminated sediments dredged from our nation's waterways. More than 306 million cubic meters (m{sup 3}) (400 million cubic yards [cy]) of sediments are dredged annually from U.S. waterways, and each year close to 46 million m{sup 3} (60 million cy) of this material is disposed of in the ocean (EPA 842-F-96-003). The need to protect our environment against undesirable effects from sediment dredging and disposal practices is gaining increased attention from the public and governmental agencies. Meeting this need is a challenging task not only from the standpoint of solving formidable scientific and engineering problems, but also, and more importantly, from the need to implement complex collaborations among the many different parties concerned with the problem. Some 40 years ago, C.P. Snow pointed out the problems involved in communicating between the two cultures of the sciences and the humanities (Snow, 1993). Today, it is necessary to extend Snow's concept to a multicultural realm with groups that include governmental, industrial, environmental, academic, and the general public communicating in different languages based on widely different fundamental assumptions.

The importance of disaggregated freight flow forecasts to inform transport infrastructure investments

Directory of Open Access Journals (Sweden)

Jan H. Havenga

2013-09-01

Full Text Available This article presents the results of a comprehensive disaggregated commodity flow model for South Africa. The wealth of data available enables a segmented analysis of future freight transportation demand in order to assist with the prioritisation of transportation investments, the development of transport policy and the growth of the logistics service provider industry. In 2011, economic demand for commodities in South Africa’s competitive surface-freight transport market amounted to 622 million tons and is predicted to increase to 1834m tons by 2041, which is a compound annual growth rate of 3.67%. Fifty percent of corridor freight constitutes break bulk; intermodal solutions are therefore critical in South Africa. Scenario analysis indicates that 80%of corridor break-bulk tons can by serviced by four intermodal facilities – in Gauteng, Durban, Cape Town and Port Elizabeth. This would allow for the development of an investment planning hierarchy, enable industry targeting (through commodity visibility, ensure capacity development ahead of demand and lower the cost of logistics in South Africa.

Integrated Intermodal Passenger Transportation System

Science.gov (United States)

Klock, Ryan; Owens, David; Schwartz, Henry; Plencner, Robert

2012-01-01

Modern transportation consists of many unique modes of travel. Each of these modes and their respective industries has evolved independently over time, forming a largely incoherent and inefficient overall transportation system. Travelers today are forced to spend unnecessary time and efforts planning a trip through varying modes of travel each with their own scheduling, pricing, and services; causing many travelers to simply rely on their relatively inefficient and expensive personal automobile. This paper presents a demonstration program system to not only collect and format many different sources of trip planning information, but also combine these independent modes of travel in order to form optimal routes and itineraries of travel. The results of this system show a mean decrease in inter-city travel time of 10 percent and a 25 percent reduction in carbon dioxide emissions over personal automobiles. Additionally, a 55 percent reduction in carbon dioxide emissions is observed for intra-city travel. A conclusion is that current resources are available, if somewhat hidden, to drastically improve point to point transportation in terms of time spent traveling, the cost of travel, and the ecological impact of a trip. Finally, future concepts are considered which could dramatically improve the interoperability and efficiency of the transportation infrastructure.

Interwoven fluctuations during intermodal perception: fractality in head sway supports the use of visual feedback in haptic perceptual judgments by manual wielding.

Science.gov (United States)

Kelty-Stephen, Damian G; Dixon, James A

2014-12-01

Intermodal integration required for perceptual learning tasks is rife with individual differences. Participants vary in how they use perceptual information to one modality. One participant alone might change her own response over time. Participants vary further in their use of feedback through one modality to inform another modality. Two experiments test the general hypothesis that perceptual-motor fluctuations reveal both information use within modality and coordination among modalities. Experiment 1 focuses on perceptual learning in dynamic touch, in which participants use exploratory hand-wielding of unseen objects to make visually guided length judgments and use visual feedback to rescale their judgments of the same mechanical information. Previous research found that the degree of fractal temporal scaling (i.e., "fractality") in hand-wielding moderates the use of mechanical information. Experiment 1 shows that head-sway fractality moderates the use of visual information. Further, experience with feedback increases head-sway fractality and prolongs its effect on later hand-wielding fractality. Experiment 2 replicates effects of head-sway fractality moderating use of visual information in a purely visual-judgment task. Together, these findings suggest that fractal fluctuations may provide a modal-general window onto not just how participants use perceptual information but also how well they may integrate information among different modalities. PsycINFO Database Record (c) 2014 APA, all rights reserved.

Research on public logistics centre as tool for cooperation

Directory of Open Access Journals (Sweden)

A. Jaržemskis

2007-03-01

Full Text Available This paper focuses on logistics centre concept and benefits for users. Intermodal benefit, forwarders impact, IT solutions, new transport flows due to synergy, better supply chain management, additional services, cost sharing, economies of scale, quality of the services, know-how, joint marketing impact, and benefit for growth of third-party logistics services are presented. The main bottlenecks such as duration of planning logistics centres process, pressure to land use for other purposes and problems caused by legislation are described. Results of pilot study of benefits from business cooperation are presented and concluded as well.

MAINTAINING ACCESS TO AMERICA'S INTERMODAL PORTS/TECHNOLOGIES FOR DECONTAMINATION OF DREDGED SEDIMENT: NEW YORK/NEW JERSEY HARBOR

Energy Technology Data Exchange (ETDEWEB)

STERN,E.A.; JONES,K.; DONATO,K.; PAULING,J.D.; SONTAG,J.G.; CLESCERI,N.L.; MENSINGER,M.C.; WILDE,C.L.

1998-05-01

One of the greatest drivers for maintaining access to America's Intermodal ports and related infrastructure redevelopment efforts over the next several years will be the control and treatment of contaminated sediments dredged from the nation's waterways. More than 306 million cubic meters (m{sup 3}) (400 million cubic yards [cy]) of sediments are dredged annually from US waterways, and each year close to 46 million m{sup 3} (60 million cy) of this material is disposed of in the ocean (EPA 842-F-96-003). The need to protect the environment against undesirable effects from sediment dredging and disposal practices is gaining increased attention from the public and governmental agencies. Meeting this need is a challenging task not only from the standpoint of solving formidable scientific and engineering problems, but also, and more importantly, from the need to implement complex collaborations among the many different parties concerned with the problem. Some 40 years ago, C.P. Snow pointed out the problems involved in communicating between the two cultures of the sciences and the humanities (Snow, 1993). Today, it is necessary to extend Snow's concept to a multicultural realm with groups that include governmental, industrial, environmental, academic, and the general public communicating in different languages based on widely different fundamental assumptions. The handling of contaminated sediments in the Port of New York/New Jersey (Port) exemplifies this problem. This paper describes a multicultural team that has formed as the result of a Congressional mandate for the development of procedures suitable for the decontamination of sediments in the Port under the Water Resources Development Act (WRDA) of 1992 (Section 405C) and 1996 (Section 226).

Information System for the Goods Transport Service Network

Directory of Open Access Journals (Sweden)

Caj Holm

2008-05-01

Full Text Available Intermodal transport can reduce the load of the road infrastructure.Knowledge gives it the necessary competitiveness andhelps to control its costs. Fast reaction to changing conditions,opportunities and requirements gives remarkable advantage.Setting up integrated logistic chains using alternative transportmodes requires the trust and close interaction of a variety of actorsinvolved in managing the chain. Especially in the dynamicmobile environment, knowledge has so far not been effectivelyused. FREIGHTWISE tackles this complexity by developing aframework architecture anchored and validated in a range ofdemonstration cases involving commercial and public actors.This paper discusses the general FREIGHTWISE objectivesand its North-East Case, the Logistiikkainfo goods transportservice network information system to be implemented for theEstonian - Finnish transport chain.

Collaborative airport passenger management with a virtual control room

OpenAIRE

Rudolph, Florian; Grunewald, Erik; Schiele, Martin; Ayazkhani, Amir

2017-01-01

Key performance indicator-driven connection management at airports with public transportation services Integrated traffic management across a range of shareholders within a widespread network requires a definition of KPIs to assess intermodal performance. Their purpose is to monitor and analyze the technical performance of individual modules of a transportation network, e.g. an airport. Actions recommended to optimize operations and to maintain operation durin...

A green intermodal service network design problem with travel time uncertainty

NARCIS (Netherlands)

Demir, E.; Burgholzer, W.; Hrusovsky, M.; Arikan, E.; Jammernegg, W.; Van Woensel, T.

2016-01-01

In a more and more competitive and global world, freight transports have to overcome increasingly long distances while at the same time becoming more reliable. In addition, a raising awareness of the need for environmentally friendly solutions increases the importance of transportation modes other

Optimization of existing transport services – case study of the Niko Transport d.o.o. Company

Directory of Open Access Journals (Sweden)

Igor TRUPAC

2011-01-01

Full Text Available The operational efficiency of the transport-logistics chains is affected by all actors involved: linear companies, port authorities, stevedores, forwarders, agents as well as of the level of integration of terminals and hinterland transportation modes. At the moment, only the company Niko Transport d.o.o. offers the intermodal way of transport in Slovenia. As for any other transportation problem, time window constraints and the availability of alternative routings of intermodal transport poses additional challenges.The new strategy of the company was named »We select green«. Its main goal is the same effect with lower pollution. They understand they are part of whole logistic chains for which it is typical to become more and more sensible to the demands that concerns the protection of the environment. That is also one of the priority strategies of the EU. Launched in the Freight Transport Logistics Action Plan, Green Corridors support today the EU's agenda towards decarbonising transport while emphasising the need for efficient logistics. The goal of the article is to present the business of the Niko Transport d.o.o. company on the UK market, the introduction of the multimodal transport, the approval of the Marco Polo project, the selection of courses and partners. A research of the students of the Caledonian University of Glasgow as a part of the project is also presented in the article.

Port intermodal transportation : Port of Stockholm hinterland scenario analysis

OpenAIRE

Vasilevskaya, Anna

2016-01-01

Population growth, urbanization, globalization of human migration, consumerism; technical and information technology development - are just a few trends of the modern society that set challenges to transport geography. To meet growing market demands new technologies and services were developed. With the introduction of ISO containers shipping performance got a tremendous boost for development. Container standardization made it possible to unify transportation and transshipment technologies, t...

FHWA operations support : port peak pricing program evaluation

Science.gov (United States)

2009-01-01

This report evaluates the applicability, Federal policy implications, and possible public and private sector roles related to peak pricing strategies at ports and intermodal facilities in the U.S. A number of ports and intermodal terminals are consid...

Dynamic crossmodal links revealed by steady-state responses in auditory-visual divided attention

NARCIS (Netherlands)

de Jong, Ritske; Toffanin, Paolo; Harbers, Marten; Martens, Sander

Frequency tagging has been often used to study intramodal attention but not intermodal attention. We used EEG and simultaneous frequency tagging of auditory and visual sources to study intermodal focused and divided attention in detection and discrimination performance. Divided-attention costs were

Audiodescription Research: State of the Art and Beyond

OpenAIRE

Braun, S

2008-01-01

Audiodescription (AD) is a growing arts and media access service for visually impaired people. As a practice rooted in intermodal mediation, i.e. ’translating’ visual images into verbal descriptions, it is in urgent need of interdisciplinary research-led grounding. Seeking to stimulate further research in this field, this paper aims to discuss the major dimensions of AD, give an overview of completed an ongoing research relating to each of these dimensions and outline questions for further ac...

Analytical methods and simulation models to assess innovative operational measures and technologies for rail port terminals: the case of Valencia Principe Felipe terminal

Energy Technology Data Exchange (ETDEWEB)

Ricci, S.

2016-07-01

The topic of freight transport by rail is a complex theme and, in recent years, a main issue of European policy. The legislation evolution and the White Paper 2011 have demonstrated the European intention to re-launch this sector. The challenge is to promote the intermodal transport system to the detriment of road freight transport. In this context intermodal freight terminals, play a primary role for the supply chain, they are the connection point between the various transport nodes and the nodal points where the freight are handled, stored and transferred between different modes to final customer. To achieve the purpose, it is strengthen the improvement of existing intermodal freight terminals and the development of innovative intermodal freight terminals towards higher performance (ERRAC, 2012). Many terminal performances improvements have been proposed and sometime experimented. They are normally basing on combinations of operational measures and innovative technologies (e.g. automatic horizontal and parallel storage and handling, automated gate and sensors for tracking systems data exchange) tested in various terminals, with often-contradictory results. The research work described in this paper (developed within the Capacity4Rail EU project) focusses on the assessment of effects that these innovations can have in the intermodal freight terminals combined in various alternative consistent effective scenarios. The methodological framework setup to assess these innovations is basing on a combination of analytical methods based on sequential algorithms and discrete events simulation models. The output of this assessment method are key performance indicators (KPIs) selected according to terminals typologies and related to different aspects (e.g. management, operation and organization). The present paper illustrates the application of the methodological framework, tuned on the operation of various intermodal terminals, for the validation on today operation and the

Texas-Mexico multimodal transportation: developments in Mexico

Science.gov (United States)

Boske, Leigh B.

1994-03-01

This presentation highlights the results of a recently completed study that examines the Texas- Mexico multimodal transport system already in place, current plans for improvements or expansion, and opportunities and constraints faced by each transport mode -- motor carriage, rail, maritime, and air. Particular emphasis is given to findings regarding transportation developments in Mexico. The study concludes that in Mexico, all modes are working at establishing new services and strategic alliances, intermodal arrangements are on the rise, and private-sector participation in infrastructure improvements is growing daily at Mexican seaports and airports as well as within that nation's highway and rail systems. This presentation looks at developments that concern privatization, deregulation, infrastructure improvements, financing arrangements, and new services in Mexico.

Study of mode locking in a microwave-pumped diode laser close to the generation threshold

International Nuclear Information System (INIS)

Bagaev, Sergei N; Zakharyash, Valerii F; Kashirsky, Aleksandr V; Klementyev, Vasilii M; Kuznetsov, Sergei A; Pivtsov, V S

2004-01-01

Active mode locking is studied in a diode laser with a three-mirror resonator upon the microwave modulation of the pump current. The mode-locking region with the minimal width of the spectrum of intermode beats is found, when the microwave frequency is close to the intermode frequency of an external resonator. This region is shown to be located close to the threshold pump current. (lasers, active media)

Assessing importance and satisfaction judgments of intermodal work commuters with electronic survey methodology.

Science.gov (United States)

2013-09-01

Recent advances in multivariate methodology provide an opportunity to further the assessment of service offerings in public transportation for work commuting. We offer methodologies that are alternative to direct rating scale and have advantages in t...

Mega hub for intermodal transport - the planning of the most advanced container terminal in the world; Mega-Drehscheibe fuer den Kombinierten Verkehr - Planung des modernsten Containerbahnhofes der Welt

Energy Technology Data Exchange (ETDEWEB)

Franke, K.P. [Noell Stahl- und Maschinenbau GmbH, Wuerzburg (Germany). Abt. Hafentechnik

1998-12-31

The introduction of innovative mega hub systems for the operation of cargo trains is a promising starting point for increasing the efficiency of intermodal transport. A first mega hub as it is known has been planned for Northern Germany with its centre in Lehrte near Hannover. Instead of shunting the waggons, containers will be transferred from train to train at the mega hub. This is not only faster, but also more economical and thus more attractive to rail transport clients. No other known system can achieve such high transhipment/shunting capacities per surface unit. The design of the system guarantees the maximum degree of flexibility in transhipment operations. A high degree of automation will ensure the quality and speed of transhipment. The technical development of the fast transhipment system (FTS) by Noell has been completed. (orig.) [Deutsch] Ein vielversprechender Ansatz fuer die Steigerung der Leistungsfaehigkeit des Kombinierten Verkehrs (KV) ist die Einfuehrung von innovativen Drehscheibensystemen fuer den Betrieb der Cargo-Zuege. Eine erste sogenannte Mega-Drehscheibe wurde fuer den Norden Deutschlands mit Zentrum Lehrte bei Hannover geplant. Statt zu rangieren sollen in der Mega-Drehscheibe die Behaelter zwischen den Zuegen umsteigen. Das ist schneller, kostenguenstiger und damit attraktiver fuer den Bahnkunden. Darueber hinaus ist kein System bekannt, bei dem eine so hohe Umschlag-/Umstelleistung je Flaecheneinheit realisiert werden kann. Die Gestaltung der Anlage gewaehrt eine maximale Flexibilitaet im Umschlagbetrieb. Ein hoher Automatisierungsgrad wird Qualitaet und Schnelligkeit des Umschlages sichern. Die technische Entwicklung der Schnellumschlagtechnik seitens Noell ist abgeschlossen. (orig.)

Environmental protection by cost minimization: Least Cost Planning for traffic. Includes a guide for the application in local communities; Umweltentlastung durch Kostenminimierung: Least Cost Planning im Verkehr. Mit Leitfaden fuer die Anwendung in Kommunen

Energy Technology Data Exchange (ETDEWEB)

Bracher, T.; Diegmann, V.; Eckart, C.F.; Liwicki, M.; Lobenberg, G.; Wetzel, C. [Gesellschaft fuer Informatik, Verkehrs- und Umweltplanung mbH (IVU), Berlin (Germany); Bergmann, M.; Uricher, A.; Lueers, A. [Oeko-Institut, Inst. fuer Angewandte Oekologie e.V., Freiburg im Breisgau (Germany); Becker, U.; Karl, G.; Karl, B.; Voellings, A. [Technische Univ. Dresden (Germany). Lehrstuhl fuer Verkehrsoekologie

1999-08-01

An intermodal approach for the evaluation of transportation services on the municipal level was developed. Both non-motorised and motorised transportation were included. The approach aims at helping communities to provide an economically and ecologically viable transport policy. Least Cost Transportation Planning (LCTP) was developed to transfer the successful concept of Least Cost Planning from the energy sector to transportation. The conclusion from an analysis of LCTP literature and present evaluation methods was that an improved approach should be intermodal and integrate users, public bodies and transport companies as well as all planning sectors. An approach was developed firstly to identify and clarify transportation expenditures and incomes of a city within a year, and secondly for the evaluation of planning alternatives. This was illustrated for the access system of an industrial area with adjacent railway services in the town of Freiburg. Three alternatives were compared: the extension of a tramway line, the upgrading of the present bus system, and the development of a service and bicycle provision concept for rail stations and companies. Besides income and expenditure for each alternative, the effects on transport demand, the impact on air pollution and noise and on space consumption were presented. As a result, the bicycle concept is in most items better than its alternatives. The final report has three volumes and there is an extra guideline for implementing the method within municipalities. It includes a set of excel sheet tables for an easy application (all in German). (orig.) [German] Fuer die Verkehrsplanung wurde ein verkehrstraegeruebergreifendes Bewertungsverfahren fuer Kommunen entwickelt, das motorisierte und nicht motorisierte Verkehrstraeger einbezieht. Das Verfahren soll Gemeinden unterstuetzen, eine oekonomische und oekologisch vertraegliche Verkehrspolitik zu verfolgen. Least Cost Transportation Planning (LCTP) zielt darauf ab, das fuer

Multimodal approach to the international transit transport

Directory of Open Access Journals (Sweden)

D. Bazaras

2003-12-01

Full Text Available In the article not only the problems of multi-modal and inter-modal conveyances in Lithuania and the concept of transit and the transit system stimulating factors are analysed, but also the modelling of transit transport and the flows of the loads are given. The main part of the article comes to the analysis of resent situation of Lithuania. In this part the place of transport sector in the market of transit services is analysed and the transit profit for Lithuanian economy is evaluated. The conclusions and proposals are given at the end of the article.

Using hybrid latent class model for city-HUBs´users behaviour analysis

OpenAIRE

Di Ciommo, Floridea; Monzón de Cáceres, Andrés; Oña, Rocío de; Oña López, Juan de; Hernández del Olmo, Sara

2014-01-01

Data from an attitudinal survey and stated preference ranking experiment conducted in two urban European interchanges (i.e. City-HUBs) in Madrid (Spain) and Thessaloniki (Greece) show that the importance that City-HUBs users attach to the intermodal infrastructure varies strongly as a function of their perceptions of time spent in the interchange (i.e.intermodal transfer and waiting time). A principal components analysis allocates respondents (i.e. city-HUB users) to two classes with substant...

Optical Control of Mechanical Mode-Coupling within a MoS2 Resonator in the Strong-Coupling Regime.

Science.gov (United States)

Liu, Chang-Hua; Kim, In Soo; Lauhon, Lincoln J

2015-10-14

Two-dimensional (2-D) materials including graphene and transition metal dichalcogenides (TMDs) are an exciting platform for ultrasensitive force and displacement detection in which the strong light-matter coupling is exploited in the optical control of nanomechanical motion. Here we report the optical excitation and displacement detection of a ∼ 3 nm thick MoS2 resonator in the strong-coupling regime, which has not previously been achieved in 2-D materials. Mechanical mode frequencies can be tuned by more than 12% by optical heating, and they exhibit avoided crossings indicative of strong intermode coupling. When the membrane is optically excited at the frequency difference between vibrational modes, normal mode splitting is observed, and the intermode energy exchange rate exceeds the mode decay rate by a factor of 15. Finite element and analytical modeling quantifies the extent of mode softening necessary to control intermode energy exchange in the strong coupling regime.

Εξέλιξη του ρόλου των dry ports

OpenAIRE

Μπότσα, Αικατερίνη

2016-01-01

When the term dry port is used nowadays, what interested parties actually refer to, is “a seaport directly connected by rail to inland intermodal terminals, where shippers can leave and/or collect their goods in intermodal loading units as if directly at the seaport”1. This paper shall present how dry ports have evolved in recent years, always with a view to improve and accommodate the shipping and logistic industries’ needs and requirements. The purpose that is served, is to s...

GAUSS Market Analysis for Integrated Satellite Communication and Navigation Location Based services

Science.gov (United States)

Di Fazio, Antonella; Dricot, Fabienne; Tata, Francesco

2003-07-01

provide high quality location based services (tracking, tracing, alarming, messaging, group broadcasting, fleet management information) oriented to mass and business markets transport & mobility management. The GAUSS rationales for the proposed solution rely on the consideration that the existing and available systems are not capable to completely fulfil stringent requirements for the navigation and communication capabilities, in terms of integrity/continuity positioning and guarantee of performances, as those coming from classes of users in the inter-modality and specific personal info-mobility sectors.For the navigation functions, the use of GALILEO will ensure a guaranteed quality of service and adequate performances, in terms of accuracy and integrity, as required for safety and working condition improvements (such as restricted waterways - ports, coasts, rivers - and hazardous goods transportation). Furthermore, it also will enable to cope with liability and certification requirements that are needed for responsibility issues, in case of damages or accidents.From the communication viewpoint, the challenges reside on the usage of the UMTS. This enables to fit GAUSS into an open market place: avoiding proliferation of standards and adoption of open interfaces to be defined by the business interest. Furthermore, the GAUSS solution fully exploits the advantages coming from the usage of the satellite of offering solutions for effectively complement terrestrial based systems (fast and large coverage, economically viable set-up cost, efficient provisioning of broadcasting and multicasting features, gap filler capability).A comprehensive market analysis was carried out in the frame of the project, aimed at investigating the techno-economical viability for a possible commercial introduction of the proposed solution.This paper presents the output of the performed studies, resulting in a realistic picture of the GAUSS market:§ Identification of potential actors

[Identification of emotions in patients with low-grade gliomas versus cerebrovascular accidents].

Science.gov (United States)

du Boullay, V; Plaza, M; Capelle, L; Chaby, L

2013-03-01

Facial and vocal emotions contribute to sustain efficient social relationships. Brain disease may impair their identification. In the case of slow-growth tumors (Low Grade Gliomas [LGG]) or sudden stroke (cerebrovascular accidents [CVA]), the lesions induce contrasted plasticity and reorganisation processes. We compared the facial, vocal and intermodal identification of six emotions (happiness, fear, angriness, sadness, disgust and neutral) of three groups: patients with LGG before and after tumor resection, patients with CVA and control subjects. In LGG patients, the results revealed less efficient performances after tumor resection and in CVA patients weak performances regarding negative emotions. The intermodal condition (simultaneous visual and vocal association) improved performances in all groups and enabled equivalent performance in CVA subjects compared with control subjects. The intergroup differences may be related to variable brain plasticity as a function of type and rapidity of brain injury. Intermodal processing appears to be a compensatory condition. Copyright © 2012. Published by Elsevier Masson SAS.

Public expenditure competition in the transport sector: intermodal and spatial considerations for Greece

OpenAIRE

Theodore Tsekeris

2011-01-01

The development of transport networks requires public investments, in terms of government expenditure, on several types of (road, rail, port, airport, and urban public transport) infrastructure, including their operational and maintenance services. This paper develops and implements a system-wide spatioeconomic model to analyze the expenditure competition among different types of investment in the Greek transport sector. The suggested approach can offer valuable insight into the economies of ...

Non-Linear Fibres for Widely Tunable Femtosecond Fibre Lasers

DEFF Research Database (Denmark)

Pedersen, Martin Erland Vestergaard

and numerically. For the intermodal four-wave mixing experiment an alternative version of the Generalised Non-Linear Schrödinger Equation is derived, which includes the correct dispersion of the transverse field. It is observed that the alternative version of the Generalised Non-Linear Schrödinger Equation......, as opposed to the commonly used version, is able to reproduce the intermodal four-wave mixing experiment. The relation between the intramodal self-phase modulation and the intramodal Raman effect is determined from experimental measurements on a number of step-index fibres. The Raman fraction is found...

A Door-to-Door Combined Transport Planner

DEFF Research Database (Denmark)

Aastrup, Jesper; Jespersen, Per Homann; Pedersen, Michael B.

2004-01-01

Establishing a web-based portal functioning as a one-stop-shop for transport buyers is a radical idea of a consumer oriented intermodal freight system. This utopian vision will be materialized in a system description and a prototype of a Door-to-Door Combined Trans-port Planner (COTRAP), developed......- and inter-organizational barriers to the establishment of a competitive and effective combined transport system with rail freight operators as the intermodal integrator. In this paper we describes the ideas and methodology behind the project, as well as some preliminary results....

Planning for Bike Share Connectivity to Rail Transit

Science.gov (United States)

Griffin, Greg Phillip; Sener, Ipek Nese

2016-01-01

Bike sharing can play a role in providing access to transit stations and then to final destinations, but early implementation of these systems in North America has been opportunistic rather than strategic. This study evaluates local intermodal plan goals using trip data and associated infrastructure such as transit stops and bike share station locations in Austin, Texas, and Chicago, Illinois. Bike sharing use data from both cities suggest a weak relationship with existing rail stations that could be strengthened through collaborative, intermodal planning. The study suggests a planning framework and example language that could be tailored to help address the linkage between bike sharing and transit. Rather than an exhaustive study of the practice, this study provides evidence from these two cities that identify opportunities to improve intermodal planning. Cities that are planning or expanding a bike sharing system should consider carefully how to leverage this mode with existing modes of transport. Regardless of a city’s status in implementing a bike sharing system, planners can leverage information on existing transport systems for planning at regional and local levels. PMID:27872554

Comparison of differences between ports for radioactive material transport

International Nuclear Information System (INIS)

Massey, C.D.; Wheeler, T.A.; Yoshimura, H.R.

1994-01-01

Recent controversy and litigation over the import/export of radioactive materials into and out of the United States via United States ports has centered on differences between ports, especially differences in surrounding population densities, and also whether reliance on one or a few ports poses unacceptable risks for these ports and the surrounding populations. This study examines the results of risk analyses from several recent environmental assessments dealing with import/export of various types of radioactive materials ranging from uranium hexafluoride to spent nuclear fuel. Since an intermodal transfer is always involved, the maritime and intermodal transportation is broken down into its component activities and segments; each is determined separately. The results indicate that most of the potential exposure occurs during routine handling of packages during intermodal transfer. Since handling of containerized cargo is highly standardized at ports around the world, differences between ports are of secondary importance. The risks associated with any overland transport from port to inland destination are primarily a function of distance for a given package type

Multipoint sensor based on fiber Bragg gratings

International Nuclear Information System (INIS)

Mendez-Zepeda, O; Munoz-Aguirre, S; Beltran-Perez, G; Castillo-Mixcoatl, J

2011-01-01

In some control and industrial measurement systems of physical variables (pressure, temperature, flow, etc) it is necessary one system and one sensor to control each process. On the other hand, there are systems such as PLC (Programmable Logic Control), which can process several signals simultaneously. However it is still necessary to use one sensor for each variable. Therefore, in the present work the use of a multipoint sensor to solve such problem has been proposed. The sensor consists of an optical fiber laser with two Fabry-Perot cavities constructed using fiber Bragg gratings (FBG). In the same system is possible to measure changes in two variables by detecting the intermodal separation frequency of each cavity and evaluate their amplitudes. The intermodal separation frequency depends on each cavity length. The sensor signals are monitored through an oscilloscope or a PCI card and after that acquired by PC, where they are analyzed and displayed. Results of the evaluation of the intermodal frequency separation peak amplitude behavior with FBG stretching are presented.

Service Areas, Motorway Exits, Railway Stations: New Entrances to Access Expo 2015 Landscapes, between Milan & Turin

Directory of Open Access Journals (Sweden)

Andrea Rolando

2014-12-01

Full Text Available This paper aims at understanding how a better relationship between infrastructures and landscapes can be established, by encouraging new ways to experience and effectively use the places that are located near the infrastructural nodes. The work starts from the identification of a specific case study: the landscape in-between the cities of Milan and Turin, that are connected by the infrastructural bundle made of the three lines of the regional / historical railways, the motorway and the new tracks of the high speed train. The research highlights cultural heritage sites and places of interest, points out a series of areas and routes that connect them with the infrastructure. The Milan 2015 Expo could in this sense be a very powerful catalyst, by encouraging these intermodal uses of the infrastructural bundle to reach and truly experience the agricultural and cultural landscapes located around it.

Optimizing sales areas of combined transport chains

Directory of Open Access Journals (Sweden)

Philip Michalk

2013-12-01

Full Text Available Background: Combined transport chains (such as intermodal transport, have certain advantages. The main advantage from customer points of view is the possibility to bundle freight and thereby decrease transport costs. On the other hand, a combined transport chain can cause longer transport times, due to the necessary transshipment processes. Methods: The area around a terminal, in which a combined service has favourable properties to a customer in comparison to a direct transport, can be understood as a sales-area, in which a combined transport product is marketable. The aim of this paper was to find a method to determine the best shape and size of this area. Results and conclusions: The paper at hand lined out a method in order to calculate such a sales area and determine which geographical points around a terminal have an advantage in comparison to a direct transport service.

Innovation in Services: From Service Concepts to Service Experiences

OpenAIRE

Fynes, Brian; Lally, Anne Marie

2008-01-01

ABSTRACT Identifying the nature of service experiences is recognised As being of primary importance in the shaping of an enhanced competitive position for industry; however service managers often have difficulty articulating the true nature of their service concept. The definition of service concept is a fundamental part of the strategic advantage seeking Processes of service design, service development and service innovation. In response to the competitive Imperative for improved product/...

Enhancement pattern of small hepatocellular carcinoma (HCC) at contrast-enhanced US (CEUS), MDCT, and MRI: Intermodality agreement and comparison of diagnostic sensitivity between 2005 and 2010 American Association for the Study of Liver Diseases (AASLD) guidelines

International Nuclear Information System (INIS)

Furlan, Alessandro; Marin, Daniele; Cabassa, Paolo; Taibbi, Adele; Brunelli, Elena; Agnello, Francesco; Lagalla, Roberto; Brancatelli, Giuseppe

2012-01-01

Objective: To evaluate agreement between contrast-enhanced ultrasound (CEUS), multi-detector row computed tomography (MDCT) and magnetic resonance imaging (MRI) for the assessment of typical and atypical enhancement patterns of small hepatocellular carcinoma (HCC); and to compare diagnostic sensitivity of 2005 and 2010 American Association for the Study of Liver Diseases (AASLD) guidelines. Materials and methods: Between January 2008 and December 2009, we included cirrhotic patients with newly diagnosed 10–20 mm HCC imaged at two contrast-enhanced imaging techniques among CEUS, MDCT, and MRI. Dynamic studies were reviewed by two radiologists to assess enhancement pattern. Percentage of cases with concordant findings and Cohen coefficient (k) were calculated. McNemar's test was used to compare sensitivity between 2005 and 2010 AASLD guidelines. Results: There were 91 patients (69 M; 22 F; mean age, 68 years) with 96 HCCs, studied with a combination of CEUS and MDCT (n = 59), CEUS and MRI (n = 26), or MDCT and MRI (n = 11). Intermodality agreement for assessment of tumor enhancement pattern was 67% (k = 0.294, P = 0.001). Typical enhancement pattern was detected coincidentally at two imaging modalities in 50 (52%) HCCs. Sensitivity for the diagnosis of HCC increased significantly using the 2010 AASLD (81/96 (84%) vs. 50/96 (52%), P < 0.001). Conclusions: Agreement between two imaging modalities for the detection of typical tumor enhancement pattern was reached in 52% of cases. The 2010 AASLD guidelines significantly increased the sensitivity for the diagnosis of HCC

Intermodal Terminal Facilities, Geographic WGS84, BTS (2006) [intermodal_terminal_facility_BTS_2003

Data.gov (United States)

Louisiana Geographic Information Center — This is a public dataset for the Department of Transportation, Research and Innovative Technology Administration's Bureau of Transportation Statistics. The public...

Transportation of Spent Nuclear Fuel and High Level Waste to Yucca Mountain: The Next Step in Nevada

International Nuclear Information System (INIS)

Sweeney, Robin L.; Lechel, David J.

2003-01-01

In the U.S. Department of Energy's ''Final Environmental Impact Statement for a Geologic Repository for the Disposal of Spent Nuclear Fuel and High-Level Radioactive Waste at Yucca Mountain, Nye County, Nevada,'' the Department states that certain broad transportation-related decisions can be made. These include the choice of a mode of transportation nationally (mostly legal-weight truck or mostly rail) and in Nevada (mostly rail, mostly legal-weight truck, or mostly heavy-haul truck with use of an associated intermodal transfer station), as well as the choice among alternative rail corridors or heavy-haul truck routes with use of an associated intermodal transfer station in Nevada. Although a rail line does not service the Yucca Mountain site, the Department has identified mostly rail as its preferred mode of transportation, both nationally and in the State of Nevada. If mostly rail is selected for Nevada, the Department would then identify a preference for one of the rail corridors in consultation with affected stakeholders, particularly the State of Nevada. DOE would then select the rail corridor and initiate a process to select a specific rail alignment within the corridor for the construction of a rail line. Five proposed rail corridors were analyzed in the Final Environmental Impact Statement. The assessment considered the impacts of constructing a branch rail line in the five 400-meter (0.25mile) wide corridors. Each corridor connects the Yucca Mountain site with an existing mainline railroad in Nevada

A Simple Estimation of Coupling Loss Factors for Two Flexible Subsystems Connected via Discrete Interfaces

Directory of Open Access Journals (Sweden)

Jun Zhang

2016-01-01

Full Text Available A simple formula is proposed to estimate the Statistical Energy Analysis (SEA coupling loss factors (CLFs for two flexible subsystems connected via discrete interfaces. First, the dynamic interactions between two discretely connected subsystems are described as a set of intermodal coupling stiffness terms. It is then found that if both subsystems are of high modal density and meanwhile the interface points all act independently, the intermodal dynamic couplings become dominated by only those between different subsystem mode sets. If ensemble- and frequency-averaged, the intermodal coupling stiffness terms can simply reduce to a function of the characteristic dynamic properties of each subsystem and the subsystem mass, as well as the number of interface points. The results can thus be accommodated within the theoretical frame of conventional SEA theory to yield a simple CLF formula. Meanwhile, the approach allows the weak coupling region between the two SEA subsystems to be distinguished simply and explicitly. The consistency and difference of the present technique with and from the traditional wave-based SEA solutions are discussed. Finally, numerical examples are given to illustrate the good performance of the present technique.

A new transport hub

CERN Multimedia

Corinne Pralavorio

2016-01-01

CERN’s new Mobility Centre, allowing you to switch easily from one mode of transport to another, has just been officially opened.   Inauguration of the CERN Mobility Centre by Martin Steinacher, Director for Finance and Human Resources, and Lluis Miralles, Head of the SMB department. CERN’s new Mobility Centre, on the car park next to the Globe of Science and Innovation was officially opened on Tuesday, 22 March. The centre brings together all of CERN’s transport options in a single location. "Our aim is to create an intermodal hub where CERN users and personnel can switch from one mode of transport to another, and from CERN transport to public transport," explains Lluis Miralles, head of the Site Management and Buildings (SMB) department. The Mobility Centre incorporates the CERN bike and car rental services, the self-service car- and bike-sharing schemes, and SIXT car rental facilities (for long-distance journeys). It is located right ne...

Service Modeling for Service Engineering

Science.gov (United States)

Shimomura, Yoshiki; Tomiyama, Tetsuo

Intensification of service and knowledge contents within product life cycles is considered crucial for dematerialization, in particular, to design optimal product-service systems from the viewpoint of environmentally conscious design and manufacturing in advanced post industrial societies. In addition to the environmental limitations, we are facing social limitations which include limitations of markets to accept increasing numbers of mass-produced artifacts and such environmental and social limitations are restraining economic growth. To attack and remove these problems, we need to reconsider the current mass production paradigm and to make products have more added values largely from knowledge and service contents to compensate volume reduction under the concept of dematerialization. Namely, dematerialization of products needs to enrich service contents. However, service was mainly discussed within marketing and has been mostly neglected within traditional engineering. Therefore, we need new engineering methods to look at services, rather than just functions, called "Service Engineering." To establish service engineering, this paper proposes a modeling technique of service.

Service employees give as they get: internal service as a moderator of the service climate-service outcomes link.

Science.gov (United States)

Ehrhart, Karen Holcombe; Witt, L A; Schneider, Benjamin; Perry, Sara Jansen

2011-03-01

We lend theoretical insight to the service climate literature by exploring the joint effects of branch service climate and the internal service provided to the branch (the service received from corporate units to support external service delivery) on customer-rated service quality. We hypothesized that service climate is related to service quality most strongly when the internal service quality received is high, providing front-line employees with the capability to deliver what the service climate motivates them to do. We studied 619 employees and 1,973 customers in 36 retail branches of a bank. We aggregated employee perceptions of the internal service quality received from corporate units and the local service climate and external customer perceptions of service quality to the branch level of analysis. Findings were consistent with the hypothesis that high-quality internal service is necessary for branch service climate to yield superior external customer service quality. PsycINFO Database Record (c) 2011 APA, all rights reserved.

The Challenges of Malaysian Dry Ports Development

Directory of Open Access Journals (Sweden)

Jagan Jeevan

2015-03-01

Full Text Available This paper examines the functions and challenges of dry ports development in Malaysia through 11 face-to-face interviews with dry port stakeholders. The findings reveal that Malaysian dry ports are developed to accelerate national and international business, to activate intermodalism in the nation, to promote regional economic development and to enhance seaport competitiveness. Malaysian dry ports perform the function of transport and logistics, information processing, seaports and value-added services. Challenges facing Malaysian dry ports include insufficient railway tracks, unorganized container planning on the rail deck, highly dependent on single mode of transportation, poor recognition from the seaport community, and competition from localized seaports. This paper further indicates strategies for coping with these challenges and identifies future opportunities for Malaysian dry ports development.

78 FR 8686 - Establishment of the National Freight Network

Science.gov (United States)

2013-02-06

... includes the National Highway System, freight intermodal connectors, and aerotropolis \\1\\ transportation systems. \\1\\ Aerotropolis transportation systems means a planned and coordinated multimodal freight and...

Center for Coastline Security Technology, Year-2

National Research Council Canada - National Science Library

Glegg, Stewart; Glenn, William; Furht, Borko; Beaujean, P. P; Frisk, G; Schock, S; VonEllenrieder, K; Ananthakrishnan, P; An, E; Granata, R

2007-01-01

...), the Imaging Technology Center, the Department of Computer Science and Engineering, and the University Consortium for Intermodal Transportation Safety and Security at Florida Atlantic University...

Transportation

National Research Council Canada - National Science Library

Adams, James; Carr, Ron; Chebl, Maroun; Coleman, Robert; Costantini, William; Cox, Robert; Dial, William; Jenkins, Robert; McGovern, James; Mueller, Peter

2006-01-01

...., trains, ships, etc.) and maximizing intermodal efficiency. A healthy balance must be achieved between the flow of international commerce and security requirements regardless of transportation mode...

Using Service Scenarios to Model Business Services

DEFF Research Database (Denmark)

Bækgaard, Lars

The purpose of the paper is to present and evaluate the notion of service scenarios. A service is work done by a service executor in interaction with a service consumer. A service scenario is a model of a service system and the roles that are played by the actors participating and interacting...... during the execution of a service. The model represents the roles and the interactions between the participants. Service scenarios can be used to model specific services and roles played by human beings and IT systems in the execution of services. The use of service scenarios is demonstrated by means...... of a case study in a public library. The case study indicates that service systems should be understood as socio-technical systems in which service executors and service consumers co-create value in mutual interaction with each other and with a set of shared resources....

Economic Feasibility Analysis Report. Strategic Mobility 21

National Research Council Canada - National Science Library

Mallon, Lawrence G; Monaco, Kristen; Fetty, George R

2007-01-01

.... This multi-disciplinary analysis provides an objective examination of the economic and operational feasibility of a shuttle train intermodal rail operation under various scenarios connecting the San...

Traumatic Brain Injury service (TBI) Service

Data.gov (United States)

Department of Veterans Affairs — This Service provides access to Tramatic Brain injury patient data consult notes. The service also provides one write service method writeNote. The Service supports...

Controlling outsourced service delivery : Managing service quality in business service triads

NARCIS (Netherlands)

van Iwaarden, J.; van der Valk, W.

2013-01-01

Organisations are increasingly sourcing services that become part of their value proposition to their (business) customers from external providers. Often, these services are directly delivered by the service provider to the customer. The buying organisation, service provider and customer operate in

The Dilemma of Service Productivity and Service Innovation: An Empirical Exploration in Financial Services.

Science.gov (United States)

Aspara, Jaakko; Klein, Jan F; Luo, Xueming; Tikkanen, Henrikki

2018-05-01

We conduct a systematic exploratory investigation of the effects of firms' existing service productivity on the success of their new service innovations. Although previous research extensively addresses service productivity and service innovation, this is the first empirical study that bridges the gap between these two research streams and examines the links between the two concepts. Based on a comprehensive data set of new service introductions in a financial services market over a 14-year period, we empirically explore the relationship between a firm's existing service productivity and the firm's success in introducing new services to the market. The results unveil a fundamental service productivity-service innovation dilemma: Being productive in existing services increases a firm's willingness to innovate new services proactively but decreases the firm's capabilities of bringing these services to the market successfully. We provide specific insights into the mechanism underlying the complex relationship between a firm's productivity in existing services, its innovation proactivity, and its service innovation success. For managers, we not only unpack and elucidate this dilemma but also demonstrate that a focused customer scope and growth market conditions may enable firms to mitigate the dilemma and successfully pursue service productivity and service innovation simultaneously.

Intermodal transfer of spent fuel

International Nuclear Information System (INIS)

Neuhauser, K.S.; Weiner, R.F.

1993-01-01

This paper discusses RADTRAN calculational models and parameter values for describing dose to workers during incident-free ship-to-truck transfer of spent fuel. Data obtained during observation of the offloading of research reactor spent fuel at Newport News Terminal in the Port of Hampton Roads, Virginia, are described. These data include estimates of exposure times and distances for handlers, inspectors, and other workers during offloading and overnight storage. Other workers include crane operators, scale operators, security personnel, and truck drivers. The data are compared to the default data in RADTRAN 4, and the latter are found to be conservative. The casks were loaded under IAEA supervision at their point of origin, and three separate radiological inspections of each cask were performed at the entry to the port (Hampton Roads) by the U.S. Coast Guard, the state of Virginia, and the shipping firm. As a result of the international standardization of containerized cargo handling in ports around the world, maritime shipment handling is particularly uniform. Thus, handler exposure parameters will be relatively constant for ship-truck and ship-rail transfers at ports throughout the world. Inspectors' doses are expected to vary because of jurisdictional considerations. The results of this study should be applicable to truck-to-rail transfers. (author)

Intermodal transfer of spent fuel

International Nuclear Information System (INIS)

Neuhauser, K.S.; Weiner, R.F.

1991-01-01

As a result of the international standardization of containerized cargo handling in ports around the world, maritime shipment handling is particularly uniform. Thus, handier exposure parameters will be relatively constant for ship-truck and ship-rail transfers at ports throughout the world. Inspectors' doses are expected to vary because of jurisdictional considerations. The results of this study should be applicable to truck-to-rail transfers. A study of the movement of spent fuel casks through ports, including the loading and unloading of containers from cargo vessels, afforded an opportunity to estimate the radiation doses to those individuals handling the spent fuels with doses to the public along subsequent transportation routes of the fuel. A number of states require redundant inspections and for escorts over long distances on highways; thus handlers, inspectors, escort personnel, and others who are not normally classified as radiation workers may sustain doses high enough to warrant concern about occupational safety. This paper addresses the question of radiation safety for these workers. Data were obtained during, observation of the offloading of reactor spent fuel (research reactor spent fuel, in this instance) which included estimates of exposure times and distances for handlers, inspectors and other workers during offloading and overnight storage. Exposure times and distance were also for other workers, including crane operators, scale operators, security personnel and truck drivers. RADTRAN calculational models and parameter values then facilitated estimation of the dose to workers during incident-free ship-to-truck transfer of spent fuel

SERVICE QUALITY IN THE PUBLIC SERVICE

OpenAIRE

Prabha Ramseook-Munhurrun; Soolakshna D. Lukea-Bhiwajee; Perunjodi Naidoo

2010-01-01

The purpose of this paper is to obtain a better understanding of the extent to which service quality is delivered within the Mauritian public service by drawing on front-line employees (FLE) and customer perceptions of service quality. The paper investigates how closely customer expectations of service and FLE perceptions of customer expectations match. SERVQUAL is used to measure service quality amongst FLE and customers in a major public sector department in Mauritius. The survey captures c...

Northern New Mexico regional airport market feasibility

Energy Technology Data Exchange (ETDEWEB)

Drake, R.H.; Williams, D.S.

1998-06-01

This report is about the market for airline travel in northern New Mexico. Interest in developing a northern New Mexico regional airport has periodically surfaced for a number of years. The New Mexico State Legislature passed a memorial during the 1998 Second Session calling for the conduct of a study to determine the feasibility of building a new regional airport in NNM. This report is a study of the passenger market feasibility of such an airport. In addition to commercial passenger market feasibility, there are other feasibility issues dealing with siting, environmental impact, noise, economic impact, intermodal transportation integration, region-wide transportation services, airport engineering requirements, and others. These other feasibility issues are not analyzed in any depth in this report although none were discovered to be show-stoppers as a by-product of the authors doing research on the passenger market itself. Preceding the need for a detailed study of these other issues is the determination of the basic market need for an airport with regular commercial airline service in the first place. This report is restricted to an in-depth look at the market for commercial passenger air service in NNM. 20 figs., 8 tabs.

Service registry design: an information service approach

NARCIS (Netherlands)

Ferreira Pires, Luis; Wang, J.; van Oostrum, Arjen; Wijnhoven, Alphonsus B.J.M.

2010-01-01

A service registry is a Service-Oriented Architecture (SOA) component that keeps a ‘catalogue’ of available services. It stores service specifications so that these specifications can be found by potential users. Discussions on the design of service registries currently focus on technical issues,

A Practical Model for Inbound Container Distribution Organization in Rail-Water Transhipping Terminal

Directory of Open Access Journals (Sweden)

Jiahao Zhao

2018-01-01

Full Text Available Rail-water transportation is a crucial component of intermodal transportation system. Effective operation of rail-water intermodal transportation requires not only railway network and advanced handling equipment, but also scientific and reasonable transportation organization. In this paper, we first briefly introduced the coordination area and related concepts. Then an inbound container distribution organization model (ICDOM was established taking into account many factors such as transhipping capacity, network capacity, and importance of containers, in order to minimize the total container-hours in the coordination area, which reflects the efficiency of inbound container distribution organization. Additionally, a genetic algorithm (GA was developed and the optimization results were evaluated, which showed that both of the model and the algorithm were effective.

31 CFR 538.406 - Exportation of services; performance of service contracts; legal services.

Science.gov (United States)

2010-07-01

... 31 Money and Finance: Treasury 3 2010-07-01 2010-07-01 false Exportation of services; performance of service contracts; legal services. 538.406 Section 538.406 Money and Finance: Treasury Regulations... SUDANESE SANCTIONS REGULATIONS Interpretations § 538.406 Exportation of services; performance of service...

The Dilemma of Service Productivity and Service Innovation

Science.gov (United States)

Aspara, Jaakko; Klein, Jan F.; Luo, Xueming; Tikkanen, Henrikki

2017-01-01

We conduct a systematic exploratory investigation of the effects of firms’ existing service productivity on the success of their new service innovations. Although previous research extensively addresses service productivity and service innovation, this is the first empirical study that bridges the gap between these two research streams and examines the links between the two concepts. Based on a comprehensive data set of new service introductions in a financial services market over a 14-year period, we empirically explore the relationship between a firm’s existing service productivity and the firm’s success in introducing new services to the market. The results unveil a fundamental service productivity-service innovation dilemma: Being productive in existing services increases a firm’s willingness to innovate new services proactively but decreases the firm’s capabilities of bringing these services to the market successfully. We provide specific insights into the mechanism underlying the complex relationship between a firm’s productivity in existing services, its innovation proactivity, and its service innovation success. For managers, we not only unpack and elucidate this dilemma but also demonstrate that a focused customer scope and growth market conditions may enable firms to mitigate the dilemma and successfully pursue service productivity and service innovation simultaneously. PMID:29706764

Simulation-Based Planning and Control of Transport Flows in Port Logistic Systems

Directory of Open Access Journals (Sweden)

Antonio Diogo Passos Lima

2015-01-01

Full Text Available In highly dynamic and uncertain transport conditions, transport transit time has to be continuously monitored so that the service level is ensured at a proper cost. The aim of this research is to propose and to test a procedure which allows an agile planning and control of transport flows in port logistic systems. The procedure couples an agent-based simulation and a queueing theory model. In this paper, the transport scheduling performed by an agent at the intermodal terminal was taken into consideration. The decision-making agent takes into account data which is acquired in remote points of the system. The obtained results indicate the relevance of continuously considering, for the transport planning and control, the expected transit time and further waiting times along port logistic systems.

The service Ouroboros: Designing personas service cycles

DEFF Research Database (Denmark)

Gudiksen, Sune Klok; Brandt, Eva

2014-01-01

Many companies investigate new business opportunities in a turn from product to service design. As service offerings expand over time and space, such notions as ‘customer journey’ or ‘service blueprint’ have been suggested to grasp and design the nature of the emergent services. However, we find ...... various customers’´service cycles....

Conceptual service architecture for adaptive mobile location services

DEFF Research Database (Denmark)

Schou, Saowanee

2008-01-01

This paper presents a conceptual service architecture for adaptive mobile location services designed to be used on the next generation wireless network. The developed service architecture consists of a set of concepts, principles, rules and guidelines for constructing, deploying, and operating...... the mobile location services. The service architecture identifies the components required to build the mobile location services and describes how these components are combined and how they should interact. As a means of exploring the developed conceptual service architecture, an illustrative case study...... of a new-concept tracking service is chosen to demonstrate the applicability of the architecture. Through the case study, the service request and response processes will be illustrated. New possible service functions provided by the developed service architecture will be examined and discussed...

Investigating the Effects of Consumer Innovativeness, Service Quality and Service Switching Costs on Service Loyalty in the Mobile Phone Service Context

Directory of Open Access Journals (Sweden)

Farzana Quoquab

2016-02-01

Full Text Available The objective of this study is to examine the effects of consumer innovativeness, service quality, service switching costs and service satisfaction on service loyalty among mobile phone service users. A cross sectional survey was employed which yielded 535 responses. Structural equation modelling using the AMOS version 2.0 was utilized to test study the hypotheses. Test results reveal that service satisfaction, service switching costs and service quality are the three antecedents that directly influence service loyalty. However, consumer innovativeness does not have any direct effect on service loyalty. Moreover, service satisfaction is found to be a partial mediator between ‘service quality’ and ‘service loyalty’. Findings from this study will develop insights to enable policy-makers, managers and marketers to better strategize and effectively implement loyalty programs and prevent their customers from switching. This will enhance value creation for both their users and for the industry.

Managing service excellence. Internal customer service training

International Nuclear Information System (INIS)

McAnulty, P.C.

1991-01-01

WHO ARE OUR CUSTOMERS? Electric Users, regulators, vendors, suppliers, or our own employees? The answer is ALL exclamation point They are all customers. Regardless if they are external or internal customers, one must focus on quality of service delivery in order to maintain customer satisfaction. The most successful companies are quickly realizing that managing SERVICE EX NCE is our only future. For the next decade, the issue of service quality will exceed the issue of productivity. It is very easy to see that the business behind a utility is serving our electric consumers. However, internal customer service - service excellence to employees inside a company is the foundation for success. This paper describes a training program that is being implemented across Duke Power for employees on internal customer service. How we provide service to each other within a company impacts service quality to our external customers. This training refocuses behaviors and perceptions so to concentrate on quality service delivery to our internal customers - our employees. We all have positive and negative experiences with obtaining quality service by either external organizations or internal employees. Therefore, we start with a common foundation. Whether it be a supplier, vendor, or a station administrative group, we have experienced either excellent or poor customer service. All of us have potential in managing the delivery of excellent customer service. However, many of us may need new perspectives so to add depth with which we view and manage service excellence to our internal customers

IoT Service Clustering for Dynamic Service Matchmaking.

Science.gov (United States)

Zhao, Shuai; Yu, Le; Cheng, Bo; Chen, Junliang

2017-07-27

As the adoption of service-oriented paradigms in the IoT (Internet of Things) environment, real-world devices will open their capabilities through service interfaces, which enable other functional entities to interact with them. In an IoT application, it is indispensable to find suitable services for satisfying users' requirements or replacing the unavailable services. However, from the perspective of performance, it is inappropriate to find desired services from the service repository online directly. Instead, clustering services offline according to their similarity and matchmaking or discovering service online in limited clusters is necessary. This paper proposes a multidimensional model-based approach to measure the similarity between IoT services. Then, density-peaks-based clustering is employed to gather similar services together according to the result of similarity measurement. Based on the service clustering, the algorithms of dynamic service matchmaking, discovery, and replacement will be performed efficiently. Evaluating experiments are conducted to validate the performance of proposed approaches, and the results are promising.

Maritime security report. November 2000 [Commercial maritime drug smuggling

Science.gov (United States)

2000-11-01

Port and security programs being implemented in Colombia's port facilities, maritime jurisdictions, and the marine intermodal shipping cycle are producing successful results against commercial maritime drug smuggling. This security reports examines t...

Service Interaction Flow Analysis Technique for Service Personalization

DEFF Research Database (Denmark)

Korhonen, Olli; Kinnula, Marianne; Syrjanen, Anna-Liisa

2017-01-01

Service interaction flows are difficult to capture, analyze, outline, and represent for research and design purposes. We examine how variation of personalized service flows in technology-mediated service interaction can be modeled and analyzed to provide information on how service personalization...... could support interaction. We have analyzed service interaction cases in a context of technology-mediated car rental service. With the analysis technique we propose, inspired by Interaction Analysis method, we were able to capture and model the situational service interaction. Our contribution regarding...... technology-mediated service interaction design is twofold: First, with the increased understanding on the role of personalization in managing variation in technology-mediated service interaction, our study contributes to designing service management information systems and human-computer interfaces...

Semantic Service Search, Service Evaluation and Ranking in Service Oriented Environment

Science.gov (United States)

Dong, Hai; Hussain, Farookh Khadeer; Chang, Elizabeth

The theory of Service Oriented Environment (SOE) emerges with advanced connectivity of the Internet technologies, openness of business environment and prosperousness of business activities. Service, as a critical object impenetrating every corner of SOE, is a hot research topic in many research domains. Software Engineering (SE), as a subject in engineering field, its researchers pay more attention to supporting advanced technologies for promoting service activities in SOE. In this paper, we draw the position in the research field of semantic service search, service evaluation and ranking in SOE. By means of the case study and literature review research approach, we discover the research motivations and research issues in this field.

Service validity and service reliability of search, experience and credence services. A scenario study

NARCIS (Netherlands)

Galetzka, Mirjam; Verhoeven, J.W.M.; Pruyn, Adriaan T.H.

2006-01-01

The purpose of this research is to add to our understanding of the antecedents of customer satisfaction by examining the effects of service reliability (Is the service “correctly” produced?) and service validity (Is the “correct” service produced?) of search, experience and credence services.

Multimedia services in intelligent environments recommendation services

CERN Document Server

Virvou, Maria; Jain, Lakhmi

2013-01-01

Multimedia services are now commonly used in various activities in the daily lives of humans. Related application areas include services that allow access to large depositories of information, digital libraries, e-learning and e-education, e-government and e-governance, e-commerce and e-auctions, e-entertainment, e-health and e-medicine, and e-legal services, as well as their mobile counterparts (i.e., m-services). Despite the tremendous growth of multimedia services over the recent years, there is an increasing demand for their further development. This demand is driven by the ever-increasing desire of society for easy accessibility to information in friendly, personalized and adaptive environments. In this book at hand, we examine recent Recommendation Services. Recommendation services appear in the mobile environment, medicine/biology, tourism, education, and so on. The book includes ten chapters, which present various recently developed recommendation services. This research book is directed to professors...

A preliminary demonstration of "virtual warehousing" and cross-docking technique with active RFID combined with asset tracking equipment.

Science.gov (United States)

2010-11-01

The University of Denvers Intermodal Transportation Institute and System Planning : Corporations GlobalTrak system have successfully demonstrated the integration of GPS : tracking and active RFID monitoring of simulated cargo of pallet and cart...

NCHRP peer exchange 2008.

Science.gov (United States)

2008-09-01

Peer exchanges for state department of transportation (DOT) research programs originated with : the Intermodal Surface Transportation Efficiency Act of 1991 (ISTEA). That federal legislation : required the states to conduct periodic peer exchanges to...

Controlling service delivery in service triads

NARCIS (Netherlands)

Iwaarden, van J.; Valk, van der W.; Aalders, L.; Virolainen, V.-M.

2010-01-01

Organizations are increasingly sourcing services that are directly delivered to their (end) customers by external providers. Buying organization, supplier and (end) customer operate in a triadic service relationship. In these triads, the buying organization lacks direct control over service delivery

Building the vision, a series of AZTech ITS model deployment success stories for the Phoenix metropolitan area : number eleven : information connection, creating a state-of-the-art privatized traveler information system

Science.gov (United States)

1998-01-01

As an international showcase for intelligent transportation, AZTech has a mission of creating a regional intermodal transportation system through public and private partnerships. In working toward this lofty goal, AZTech's most valuable commodity has...

Performance measures for evaluating multi-state projects.

Science.gov (United States)

2011-09-01

"Freight transportation projects require an analytic process that considers the impacts of geographic and industry distribution of project : benefits, intermodal impacts, and reliability, as well as the traditional benefits of time savings, safety en...

Information needs to support state and local transportation decision making into the 21st century

Science.gov (United States)

1997-03-01

The Intermodal Surface Transportation Efficiency Act of 1991 (ISTEA) established new requirements for data development and dissemination that have had an impact on federal, state, and local transportation planning processes across the United States. ...

Internal Audit Service | Internal Audit Service

Science.gov (United States)

their internal auditing function in the areas of professional excellence, quality of service and Students and teachers Media Internal Audit Service Navbar Toggle Home About the Staff Risk Assessment and Planning Internal Audit Process Search for Search Home The mission of the Fermilab Internal Audit Service

Mode competition and hopping in optomechanical nano-oscillators

Science.gov (United States)

Zhang, Xingwang; Lin, Tong; Tian, Feng; Du, Han; Zou, Yongchao; Chau, Fook Siong; Zhou, Guangya

2018-04-01

We investigate the inter-mode nonlinear interaction in the multi-mode optomechanical nano-oscillator which consists of coupled silicon nanocantilevers, where the integrated photonic crystal nanocavities provide the coupling between the optical and mechanical modes. Due to the self-saturation and cross-saturation of the mechanical gain, the inter-mode competition is observed, which leads to the bistable operation of the optomechanical nano-oscillator: only one of the mechanical modes can oscillate at any one time, and the oscillation of one mode extremely suppresses that of the other with a side mode suppression ratio (SMSR) up to 40 dB. In the meantime, mode hopping, i.e., the optomechanical oscillation switches from one mode to the other, is also observed and found to be able to be provoked by excitation laser fluctuations.

Service Modularity

DEFF Research Database (Denmark)

Avlonitis, Viktor; Hsuan, Juliana

2015-01-01

The purpose of this research is to investigate the studies on service modularity with a goal of informing service science and advancing contemporary service systems research. Modularity, a general systems property, can add theoretical underpinnings to the conceptual development of service science...... in general and service systems in particular. Our research is guided by the following question: how can modularity theory inform service system design? We present a review of the modularity literature and associated concepts. We then introduce the contemporary service science and service system discourse...

Air Quality Case Studies Report

Science.gov (United States)

1995-08-01

The Federal Highway Administration (FHWA) recognizes that many metropolitan areas are struggling with how to respond adequately to the 1990 Clean Air Act Amendments (CAAA) and the 1991 Intermodal Surface Transportation Efficiency Act (ISTEA), particu...

Expert systems for crash data collection

Science.gov (United States)

1995-08-01

The Federal Highway Administration (FHWA) recognizes that many metropolitan areas are struggling with how to respond adequately to the 1990 Clean Air Act Amendments (CAAA) and the 1991 Intermodal Surface Transportation Efficiency Act (ISTEA), particu...

The dilemma of service productivity and service innovation : An empirical exploration in financial services

NARCIS (Netherlands)

Aspara, Jaakko; Klein, Jan; Luo, Xueming; Tikkanen, Henrikki

2017-01-01

We conduct a systematic exploratory investigation of the effects of firms’ existing service productivity on the success of their new service innovations. Although previous research extensively addresses service productivity and service innovation, respectively, this is the first empirical study that

Triple Play Service and IPTV Services Offered within it

Directory of Open Access Journals (Sweden)

Dagmar Pajdusakova

2008-01-01

Full Text Available This paper deals with Triple Play multimedia service and figures its architecture. Triple Play offers voice, video and data services together in one customer connection. There is offered IPTV (Internet Protocol Television service within this service, where we can include also Video on Demand service and other different additional services. In the paper is described classification of Video on Demand services.

INCREASING THE QUALITY OF SERVICE : Case Service Desk

OpenAIRE

Åhlgren, Niklas

2014-01-01

The topic of this thesis was to study how service quality is formed and to use this outcome to improve the quality of an IT service desk. The goal was to bring value to the customers and to the company by orienting the service desk personnel towards better service quality. By giving the service desk personnel a better understanding of the business process, customer relationship management and service quality the employees would gain more insight in to their own importance when it comes to imp...

Consideration of the 15 Factors in the Metropolitan Planning Process

Science.gov (United States)

1995-01-01

This synthesis will be of immediate interest to land luse and transportation : planning officials, with special interest to state, regional, and local planners : and administrators who must repond to the requirements of the Intermodal Surface : Trans...

Intelligent transportation systems at international borders : a cross-cutting study : facilitating trade and enhancing transportation safety

Science.gov (United States)

2001-04-01

The International Border Clearance (IBC) program was initiated under the provisions of the Intermodal Surface Transportation Efficiency Act (ISTEA) of 1991. The program was originally conceived as a means to test the feasibility of utilizing Intellig...

Pan-London tuberculosis services: a service evaluation

Directory of Open Access Journals (Sweden)

Belling Ruth

2012-07-01

Full Text Available Abstract Background London has the largest proportion of tuberculosis (TB cases of any western European capital, with almost half of new cases drug-resistant. Prevalence varies considerably between and within boroughs with research suggesting inadequate control of TB transmission in London. Economic pressures may exacerbate the already considerable challenges for service organisation and delivery within this context. This paper presents selected findings from an evaluation of London’s TB services’ organisation, delivery, professional workforce and skill mix, intended to support development of a strategic framework for a pan-London TB service. These may also interest health service professionals and managers in TB services in the UK, other European cities and countries and in services currently delivered by multiple providers operating independently. Methods Objectives were: 1 To establish how London’s TB services are structured and delivered in relation to leadership, management, organisation and delivery, coordination, staffing and support; 2 To identify tools/models for calculating skill mix as a basis for identifying skill mix requirements in delivering TB services across London; 3 To inform a strategic framework for the delivery of a pan-London TB service, which may be applicable to other European cities. The multi-method service audit evaluation comprised documentary analysis, semi-structured interviews with TB service users (n = 10, lead TB health professionals and managers (n = 13 representing London’s five sectors and focus groups with TB nurses (n = 8 and non-London network professionals (n = 2. Results Findings showed TB services to be mainly hospital-based, with fewer community-based services. Documentary analysis and professionals’ interviews suggested difficulties with early access to services, low suspicion index amongst some GPs and restricted referral routes. Interviews indicated lack of managed

Service engineering for prospective vehicle service processes

OpenAIRE

Nagel, Alexander; Steinhilper, Rolf; Freiberger, Stefan; Thäter, Stefan

2013-01-01

Garages are - concerning the vehicle service - faced with growing complexity in automotive mechatronics and on-board bus communication technology. Because of the necessity of profound technical knowledge and smart as well as cost efficient diagnostic tools for garages, Bayreuth University and Fraunhofer IPA pick up the challenge and develop innovative service-processes for future requirements by the project "Kfz-Service Engineering 2020". In order to improve established service-processes and ...

A Web service substitution method based on service cluster nets

Science.gov (United States)

Du, YuYue; Gai, JunJing; Zhou, MengChu

2017-11-01

Service substitution is an important research topic in the fields of Web services and service-oriented computing. This work presents a novel method to analyse and substitute Web services. A new concept, called a Service Cluster Net Unit, is proposed based on Web service clusters. A service cluster is converted into a Service Cluster Net Unit. Then it is used to analyse whether the services in the cluster can satisfy some service requests. Meanwhile, the substitution methods of an atomic service and a composite service are proposed. The correctness of the proposed method is proved, and the effectiveness is shown and compared with the state-of-the-art method via an experiment. It can be readily applied to e-commerce service substitution to meet the business automation needs.

Developing a regional approach to transportation demand management and nonmotorized transportation : best practice case studies

Science.gov (United States)

1995-01-01

This report is being forwarded to Congress pursuant to Section 6054 (c) of the Intermodal Surface Transportation Efficiency Act of 1991 (ISTEA). The first Implementation Report, transmitted to Congress in June 1994, described the achievements of DOT ...

Frequency conversion through spontaneous degenerate four wave mixing in large mode area hybrid photonic crystal fibers

DEFF Research Database (Denmark)

Petersen, Sidsel Rübner; Alkeskjold, Thomas Tanggaard; Olausson, Christina Bjarnal Thulin

2014-01-01

Frequency conversion through spontaneous degenerate four wave mixing (FWM) is investigated in large mode area hybrid photonic crystal fibers. Different FWM processes are observed, phasematching between fiber modes of orthogonal polarization, intermodal phasematching across bandgaps, and intramodal...

Export growth, energy costs, and sustainable supply chains

Science.gov (United States)

2010-11-01

The report examines sustainable supply chains in North America and the role played by rail intermodal : operations in lowering ten-mile fuel and emission costs. It examines whether current systems favor imports : over exports a current complaint ...

Assessment of stereoscopic optic disc images using an autostereoscopic screen – experimental study

Directory of Open Access Journals (Sweden)

Vaideanu Daniella

2008-07-01

Full Text Available Abstract Background Stereoscopic assessment of the optic disc morphology is an important part of the care of patients with glaucoma. The aim of this study was to assess stereoviewing of stereoscopic optic disc images using an example of the new technology of autostereoscopic screens compared to the liquid shutter goggles. Methods Independent assessment of glaucomatous disc characteristics and measurement of optic disc and cup parameters whilst using either an autostereoscopic screen or liquid crystal shutter goggles synchronized with a view switching display. The main outcome measures were inter-modality agreements between the two used modalities as evaluated by the weighted kappa test and Bland Altman plots. Results Inter-modality agreement for measuring optic disc parameters was good [Average kappa coefficient for vertical Cup/Disc ratio was 0.78 (95% CI 0.62–0.91 and 0.81 (95% CI 0.6–0.92 for observer 1 and 2 respectively]. Agreement between modalities for assessing optic disc characteristics for glaucoma on a five-point scale was very good with a kappa value of 0.97. Conclusion This study compared two different methods of stereo viewing. The results of assessment of the different optic disc and cup parameters were comparable using an example of the newly developing autostereoscopic display technologies as compared to the shutter goggles system used. The Inter-modality agreement was high. This new technology carries potential clinical usability benefits in different areas of ophthalmic practice.

ServiceBlueprinting as a service management tool in radiology

International Nuclear Information System (INIS)

Maurer, Martin H.; Hamm, Bernd; Teichgraeber, Ulf

2011-01-01

Purpose: To describe the ServiceBlueprint model as a suitable method of service management in clinical medicine using the example of the routine clinical setting of a radiological department. Materials and methods: ServiceBlueprinting is a concept for the analysis, visualization, and optimization of service processes. To investigate whether the model will also provide a suitable representation of medical services, particularly the provision of radiological services, ServiceBlueprints were created for the modality computed tomography (CT). To this end, an independent observer analyzed the workflow of 40 consecutive CT examinations. Results: The ServiceBlueprint provided an analysis of the status quo of the service processes in CT imaging modality. Weak points in the processes thus became immediately apparent. The model could also be used for personnel management in that it helped to define the roles of staff members from different categories in the value-added process. It served as a basis for the implementation of quality management systems according to Total Quality Management (TQM) and DIN-EN-ISO-9001:2000. Conclusions: The ServiceBlueprint model is a service management concept that is also suitable to visualize medical service processes in routine clinical settings like in a radiology department and has a multifarious potential in process optimization, implementation of quality management systems, and human resources management.

Web Services in 3G Service Platforms

NARCIS (Netherlands)

Lagerberg, Ko; Plas, Dirk-Jaap; Wegdam, M.

2002-01-01

In third-generation (3G) networks, third-party service developers will have access to the mobile network resources using open network interfaces, such as the 3rd Generation Partnership Project's (3GPP's) Open Service Access (OSA). The service platforms that offer these interfaces provide

Routing Service Quality—Local Driver Behavior Versus Routing Services

DEFF Research Database (Denmark)

Ceikute, Vaida; Jensen, Christian S.

2013-01-01

of the quality of one kind of location-based service, namely routing services. Specifically, the paper presents a framework that enables the comparison of the routes provided by routing services with the actual driving behaviors of local drivers. Comparisons include route length, travel time, and also route...... popularity, which are enabled by common driving behaviors found in available trajectory data. The ability to evaluate the quality of routing services enables service providers to improve the quality of their services and enables users to identify the services that best serve their needs. The paper covers......Mobile location-based services is a very successful class of services that are being used frequently by users with GPS-enabled mobile devices such as smartphones. This paper presents a study of how to exploit GPS trajectory data, which is available in increasing volumes, for the assessment...

Methodology Application: Logistic Regression the Using CODES Data

Science.gov (United States)

1996-09-06

Congress directed the Secretary of Transportation, through the Intermodal : Surface Transportation Efficiency Act (ISTEA) of 1991, to carry out a study or : studies to determine the impact of safety belt and motorcycle helmet use. In : order to carry...

Fiber amplifiers under thermal loads leading to transverse mode instability

DEFF Research Database (Denmark)

Johansen, Mette Marie; Hansen, Kristian Rymann; Alkeskjold, Thomas Tanggaard

2014-01-01

Transverse mode instability (TMI) in rare-earth doped fiber amplifiers operating above an average power threshold is caused by intermodal stimulated thermal Rayleigh scattering due to quantum defect heating. We investigate thermally induced longitudinal waveguide perturbations causing power...

Cost optimization of biofuel production – The impact of scale, integration, transport and supply chain configurations

NARCIS (Netherlands)

de Jong, S.A.|info:eu-repo/dai/nl/41200836X; Hoefnagels, E.T.A.|info:eu-repo/dai/nl/313935998; Wetterlund, Elisabeth; Pettersson, Karin; Faaij, André; Junginger, H.M.|info:eu-repo/dai/nl/202130703

2017-01-01

This study uses a geographically-explicit cost optimization model to analyze the impact of and interrelation between four cost reduction strategies for biofuel production: economies of scale, intermodal transport, integration with existing industries, and distributed supply chain configurations

Sistemas de transporte inteligentes en cruces fronterizos internacionales : un estudio abarcador : facilitando el comercio y mejorando la seguridad en el transporte

Science.gov (United States)

2001-04-01

El Programa de Permisosen Fronteras Internacionales (IBC por sus siglas en ingls) fue iniciado bajo la previsin del Acta de Eficiencia de Transporte Terrestre Intermodal (ISTEA por sus siglas en ingls) en 1991. El programa fue concebido origina...

Marketplace strategy contract.

Science.gov (United States)

2014-02-25

The Heartland Intermodal Gateway (HIG) in Prichard, WV is dedicated to providing a : corridor for double-stacked rail across what is known as the heartland of the United : States. The Rahall Transportation Institute (RTI) was tasked with assist...

Intentional cargo disruption by nefarious means: Examining threats, systemic vulnerabilities and securitisation measures in complex global supply chains.

Science.gov (United States)

McGreevy, Conor; Harrop, Wayne

2015-01-01

Global trade and commerce requires products to be securely contained and transferred in a timely way across great distances and between national boundaries. Throughout the process, cargo and containers are stored, handled and checked by a range of authorities and authorised agents. Intermodal transportation involves the use of container ships, planes, railway systems, land bridges, road networks and barges. This paper examines the the nefarious nature of intentional disruption and nefarious risks associated with the movement of cargo and container freight. The paper explores main threats, vulnerabilities and security measures relevant to significant intermodal transit risk issues such as theft, piracy, terrorism, contamination, counterfeiting and product tampering. Three risk and vulnerability models are examined and basic standards and regulations that are relevant to safe and secure transit of container goods across international supply networks are outlined.

Service models and realization of differentiated services networks

Science.gov (United States)

Elizondo, Antonio J.; Garcia Osma, Maria L.; Einsiedler, Hans J.; Roth, Rudolf; Smirnov, Michael I.; Bartoli, Maurizio; Castelli, Paolo; Varga, Balazs; Krampell, Magnus

2001-07-01

Internet Service Providers need to offer Quality of Service (QoS) to fulfil the requirements of applications of their customers. Moreover, in a competitive market environment costs must be low. The selected service model must be effective and low in complexity, but it should still provide high quality and service differentiation, that the current Internet is not yet capable to support. The Differentiated Services (DiffServ) Architecture has been proposed for enabling a range of different Classes of Service (CoS). In the EURESCOM project P1006 several European service providers co-operated to examine various aspects involved in the introduction of service differentiation using the DiffServ approach. The project explored a set of service models for Expedited Forwarding (EF) and Assured Forwarding (AF) and identified requirements for network nodes. Besides, we addressed also measurement issues, charging and accounting issues. Special attention has been devoted to requirements of elastic traffic that adapts its sending rate to congestion state and available bandwidth. QoS mechanisms must prove Transmission Control Protocol (TCP) friendliness. TCP performance degrades under multiple losses. Since RED based queue management may still cause multiple discards, a modified marking scheme called Capped Leaky Bucket is proposed to improve the performance of elastic applications.

31 CFR 545.406 - Exportation of services; performance of service contracts; legal services.

Science.gov (United States)

2010-07-01

... of service contracts; legal services. 545.406 Section 545.406 Money and Finance: Treasury Regulations... TALIBAN (AFGHANISTAN) SANCTIONS REGULATIONS Interpretations § 545.406 Exportation of services; performance... received in the territory of Afghanistan controlled by the Taliban. Note to § 545.406. See § 545.513 with...

Service management at CERN with Service-Now

International Nuclear Information System (INIS)

Toteva, Z; Fedorko, I; Hefferman, J; Lemaitre, S; Mira, O Pera; Alonso, R Alvarez; Cheimariou, M-E; Clavo, D Martin; Granda, E Alvarez; Pedreira, P Martinez

2012-01-01

The Information Technology (IT) and the General Services (GS) departments at CERN have decided to combine their extensive experience in support for IT and non-IT services towards a common goal – to bring the services closer to the end user based on Information Technology Infrastructure Library (ITIL) best practice. The collaborative efforts have so far produced definitions for the incident and the request fulfilment processes which are based on a unique two-dimensional service catalogue that combines both the user and the support team views of all services. After an extensive evaluation of the available industrial solutions, Service-now was selected as the tool to implement the CERN Service-Management processes. The initial release of the tool provided an attractive web portal for the users and successfully implemented two basic ITIL processes; the incident management and the request fulfilment processes. It also integrated with the CERN personnel databases and the LHC GRID ticketing system. Subsequent releases continued to integrate with other third-party tools like the facility management systems of CERN as well as to implement new processes such as change management. Independently from those new development activities it was decided to simplify the request fulfilment process in order to achieve easier acceptance by the CERN user community. We believe that due to the high modularity of the Service-now tool, the parallel design of ITIL processes e.g., event management and non-ITIL processes, e.g., computer centre hardware management, will be easily achieved. This presentation will describe the experience that we have acquired and the techniques that were followed to achieve the CERN customization of the Service-Now tool.

Optimal Guaranteed Service Time and Service Level Decision with Time and Service Level Sensitive Demand

Directory of Open Access Journals (Sweden)

Sangjun Park

2014-01-01

Full Text Available We consider a two-stage supply chain with one supplier and one retailer. The retailer sells a product to customer and the supplier provides a product in a make-to-order mode. In this case, the supplier’s decisions on service time and service level and the retailer’s decision on retail price have effects on customer demand. We develop optimization models to determine the optimal retail price, the optimal guaranteed service time, the optimal service level, and the optimal capacity to maximize the expected profit of the whole supply chain. The results of numerical experiments show that it is more profitable to determine the optimal price, the optimal guaranteed service time, and the optimal service level simultaneously and the proposed model is more profitable in service level sensitive market.

Environmental digital data repositories project : final report, June 22, 2009.

Science.gov (United States)

2010-06-22

This research body of work addresses two outstanding needs of the FDOT. The first need is to support the FDOT's Strategic Intermodal System (SIS) initiative and their efforts to define and manage existing and proposed multimodal centers, modes (air, ...

Forensic mental health services: Current service provision and ...

African Journals Online (AJOL)

Forensic mental health services: Current service provision and planning for a prison mental health service in the Eastern Cape. Kiran Sukeri, Orlando A. Betancourt, Robin Emsley, Mohammed Nagdee, Helmut Erlacher ...

SERVICE PROVISIONING IN MANETS USING SERVICE PROVIDER’S METRICS

Directory of Open Access Journals (Sweden)

K. Ponmozhi

2012-09-01

Full Text Available Service discovery technologies are exploited to enable services to advertise their existence in a dynamic way and can be discovered, configured and used by other devices with minimum of manual efforts. Automatic service discovery plays an important role in future network scenarios. Service discovery in distributed environment is difficult that too if the availability information of the services cannot be in a centralized node. The complexity is increased even further in the case of MANETs in which there will not be central intelligence also, the nodes involved may be on the move. The mobility issue leads to the situation of uncertainty about the service availability of the service provider. In this paper we propose a decentralized discovery mechanism. The basic idea is, distributing service information along with the availability metrics to the nodes. The metrics will give us the information to evaluate the goodness of the service provider. Every node will form multi-layered overlays of service providers sorted based on the metrics. When we send a query, each node will identify the service provider from the overlay with the good metric among the available providers (i.e. the one in the first position in the overlay. We define the message structures and methods needed for this proposal. The simulation result shows that in the high mobile environment too we could have a better convergence. We believe that the architecture presented here is a necessary component of any service provision framework.

Import/Export Service of Radioactive Material and Radioactive Sources Service

CERN Multimedia

2004-01-01

Please note that the Import/Export Service of radioactive material (http://cern.ch/service-rp-shipping/ - e-mail : service-rp-shipping@cern.ch) and the Radioactive Sources Service (http://cern.ch/service-radioactive-sources - e-mail : service-radioactive-sources@cern.ch) at bldg. 24/E-024 will be closed on FRIDAY 10 SEPTEMBER 2004. Tel. 73171

Intermodel freight terminals: marketing channels and telecommunication networks

NARCIS (Netherlands)

Wiegmans, B.W.; Nijkamp, P.; Masurel, E.

2001-01-01

This paper seeks to highlight the importance of modern telecommunications networks in combined transport marketing channels deployed for intermodal terminals. To develop a customer-based and broadly applicable framework for studying combined freight transport in Europe, the use of the marketing

Supramodal theta, gamma, and sustained fields predict modality-specific modulations of alpha and beta oscillations during visual and tactile working memory

NARCIS (Netherlands)

Ede, F.L. van; Jensen, O.; Maris, E.G.G.

2017-01-01

Flexible control over currently relevant sensory representations is an essential feature of primate cognition. We investigated the neurophysiological bases of such flexible control in humans during an intermodal working memory task in which participants retained visual or tactile sequences. Using

23 CFR 505.5 - Definitions.

Science.gov (United States)

2010-04-01

... HIGHWAY ADMINISTRATION, DEPARTMENT OF TRANSPORTATION TRANSPORTATION INFRASTRUCTURE MANAGEMENT PROJECTS OF... related in the function they perform eligible for Federal assistance under title 23, United States Code... infrastructure modifications to facilitate intermodal interchange, transfer, and access into and out of ports and...

75 FR 48686 - Ocean Transportation Intermediary License Applicants

Science.gov (United States)

2010-08-11

...: New NVO License. Maritime and Intermodal Logistics Systems, Inc. dba MILS dba Fesco Integrated..., Senior Vice President/General Manager (Qualifying Individual), Kenryo Senda, President/CEO, Application...: New NVO & OFF License. Rado International, Inc. dba Rado Logistics (NVO & OFF), 2251 Sylvan Road...

Characteristics of drayage operations at the Port of Houston.

Science.gov (United States)

2008-09-01

Port drayage, defined as a container truck pickup to or from a seaport terminal with both the trip : origin and destination in the same urban area, is a critical yet comparatively understudied link in the : intermodal supply chain. Because port dray ...

Feasibility study for the introduction of synchromodal freight transportation concept

NARCIS (Netherlands)

Agbo, Aaron Agbenyegah; Li, Wenfeng; Atombo, Charles; Lodewijks, G.; Zheng, Lanbo

2017-01-01

The current weaknesses of the conventional intermodal freight transportation system have led to the development of the synchromodal freight transportation concept introduced and piloted in the Netherlands. The innovative concept has the advantage of adding flexibility, cost reduction, and

Hinterland transportation in container supply chains

NARCIS (Netherlands)

Bouchery, Y.; Fazi, S.; Fransoo, J.C.; Lee, C.Y.; Meng, Q.

2015-01-01

The increase in traded container volumes worldwide puts pressure on the hinterland road network, leading congestion and emission problems. This leads to a requirement to develop intermodal transportation systems. In this chapter, we analyze the most important features of such container

Resources in Technology 6.

Science.gov (United States)

International Technology Education Association, Reston, VA.

This document--intended to help technology education teachers plan their classroom curriculum for secondary school and college students--contains units on creativity, artificial intelligence, biotechnology, polymeric materials, manufacturing in space, metallic materials, intermodal transportation, and food production. The sociocultural impact of…

Transport, logistics and the region

NARCIS (Netherlands)

Langen, de P.W.

2010-01-01

Cargo transport and logistics have a huge impact on sustainable (regional) economic development. Two broad (policy) challenges are center stage: enhancing co-location of logistics activities and improving efficiency in intermodal transport chains. Academic research can provide relevant insights for

Evaluation of service quality of hospital outpatient department services.

Science.gov (United States)

Chakravarty, Abhijit

2011-07-01

It has become essential for hospital managers to understand and measure consumer perspectives and service quality gaps, so that any perceived gap in delivery of service is identified and suitably addressed. A study was conducted at a peripheral service hospital to ascertain any service gap between consumer expectations and perceptions in respect of the hospital outpatient department (OPD) services. A cross-sectional study was conducted using SERVQUAL as the survey instrument, the instrument being validated for use in the hospital environment. Consumer ratings across 22 items of the survey instrument were collected in paired expectation and perception scores and then service quality gaps were identified and statistically analysed. Service quality gaps were identified to exist across all the five dimensions of the survey instrument, with statistically significant gaps across the dimensions of 'tangibles' and 'responsiveness.' The quality gaps were further validated by a total unweighted SERVQUAL score of (-) 1.63. The study concludes that significant service quality gaps existed in the delivery of the hospital OPD services, which need to be addressed by focused improvement efforts by the hospital management.

Family-centred service coordination in childhood health and disability services: the search for meaningful service outcome measures.

Science.gov (United States)

Trute, B; Hiebert-Murphy, D; Wright, A

2008-05-01

Potential service outcome measures were tested for their utility in the assessment of the quality of 'family centred' service coordination in the provincial network of children's disability services in Manitoba, Canada. This study is based on in-home survey data provided by 103 mothers at 6 and 18 months following assignment of a 'dedicated' service coordinator. Service outcome indicators included measures of parent self-esteem, parenting stress, family functioning and the need for family support resources. Hierarchical regression analyses showed no relationship between level of quality of family-centred service coordination and standardized psychosocial measures of parent and family functioning. However, family centredness of service coordination was found to predict significant reduction in level of family need for psychosocial support resources after 18 months of contact with a service coordinator. Outcome measures that are focused on specific and tangible results of service coordination appear to be of higher utility in service quality assessment than are more global, standardized measures of parent and family functioning.

Intermodal terminals simulation for operation management

OpenAIRE

Baldassarra, Alessandro; Impastato, Stefano; Ricci, Stefano

2010-01-01

A freight terminal is a key node in a transportation network and the transit time of containers through this terminal represents one of the most relevant bottlenecks in logistic chains. The system performance reduction and the corresponding increase of transit time are often due to the increase of the freight flow without a corresponding increase of stacking and handling capacity. For this purpose it was decided to approach the problem by a discrete event simulation model, in order to reprodu...

Four Wave Mixing using Intermodal Nonlinearities

DEFF Research Database (Denmark)

Rishøj, Lars Søgaard

The nonlinear process of four-wave mixing (FWM) enables coupling of energy between wavelengths. This is useful for both optical amplification and wavelength conversion. A crucial prerequisite for the process is phase matching. This PhD project investigates how higher order modes (HOMs) in fibers...

Intermodal resonance of vibrating suspended cables

NARCIS (Netherlands)

Rienstra, S.W.

2010-01-01

The weakly nonlinear free vibrations of a single suspended cable, or a coupled system of suspended cables, may be classified as gravity modes (no tension variations to leading order) and elasto-gravity modes (tension and vertical displacement equally important). It was found earlier [12] that the

Service co-innovation

DEFF Research Database (Denmark)

Henten, Anders; Sundbo, Jon; Sundbo, Donna

of studies of the degree of satisfaction of the users with the services in the service encounters and studies that examine service innovation processes. The paper is based on research conducted in 21 service delivery situations in as many service companies. Drivers of and barriers to encounterbased service......This paper examines the factors affecting the innovativeness of service encounters. The assumption is that a considerable share of innovations in service industries is initiated in the service encounters. The theoretical foundation of this paper builds on a combination of research tradition...

Trusted Service Scheduling and Optimization Strategy Design of Service Recommendation

Directory of Open Access Journals (Sweden)

Xiaona Xia

2017-01-01

Full Text Available More and more Web services raise the demands of personalized service recommendation; there exist some recommendation technologies, which improve the qualities of service recommendation by using service ranking and collaborative filtering. However, privacy and security are also important issues in service scheduling process; social relationships have been the key factors of interpersonal communication; service selection based on user preferences has become an inevitable trend. Starting from user demand preferences, this paper analyzes social topology and service demand information and obtains trusted social relationships; then we construct the fusion model of service historical preferences and potential ones; according to social service recommendation demands, TSRSR algorithm has completed designing. Through experiments, TSRSR algorithm is much better than the others, which can effectively improve potential preferences’ learning. Furthermore, the research results of this paper have more significance to study the security and privacy of service recommendation.

The service blueprint as a tool for designing innovative pharmaceutical services.

Science.gov (United States)

Holdford, D A; Kennedy, D T

1999-01-01

To describe service blueprints, discuss their need and design, and provide examples of their use in advancing pharmaceutical care. Service blueprints are pictures or maps of service processes that permit the people involved in designing, providing, managing, and using the service to better understand them and deal with them objectively. A service blueprint simultaneously depicts the service process and the roles of consumers, service providers, and supporting services. Service blueprints can be useful in pharmacy because many of the obstacles to pharmaceutical care are a result of insufficient planning by service designers and/or poor communication between those designing services and those implementing them. One consequence of this poor design and communication is that many consumers and third party payers are uninformed about pharmacist roles. Service blueprints can be used by pharmacists to promote the value of pharmaceutical care to consumers and other decision makers. They can also assist in designing better pharmaceutical services. Blueprints are designed by identifying and mapping a process from the consumer's point of view, mapping employee actions and support activities, and adding visible evidence of service at each consumer action step. Key components of service blueprints are consumer actions, "onstage" and "backstage" employee actions, and support processes. Blueprints can help pharmacy managers identify and correct problems with the service process, provide pharmacy employees an opportunity to offer feedback in the planning stages of services, and demonstrate the value of pharmaceutical services to consumers. Service blueprints can be a valuable tool for designing, implementing, and evaluating pharmacy services.

Developing collective customer knowledge and service climate: The interaction between service-oriented high-performance work systems and service leadership.

Science.gov (United States)

Jiang, Kaifeng; Chuang, Chih-Hsun; Chiao, Yu-Ching

2015-07-01

This study theorized and examined the influence of the interaction between Service-Oriented high-performance work systems (HPWSs) and service leadership on collective customer knowledge and service climate. Using a sample of 569 employees and 142 managers in footwear retail stores, we found that Service-Oriented HPWSs and service leadership reduced the influences of one another on collective customer knowledge and service climate, such that the positive influence of service leadership on collective customer knowledge and service climate was stronger when Service-Oriented HPWSs were lower than when they were higher or the positive influence of Service-Oriented HPWSs on collective customer knowledge and service climate was stronger when service leadership was lower than when it was higher. We further proposed and found that collective customer knowledge and service climate were positively related to objective financial outcomes through service performance. Implications for the literature and managerial practices are discussed. (c) 2015 APA, all rights reserved).

Bridging the gap between legacy services and Web Services

DEFF Research Database (Denmark)

Bissyandé, Tegawendé; Réveillère, Laurent; Bromberg, Yérom-David

2010-01-01

itself. In this paper, we introduce a generative language based approach for constructing wrappers to facilitate the migration of legacy service functionalities to Web Services. To this end, we have designed the Janus domain-specific language, which provides developers with a high-level way to describe......Web Services is an increasingly used instantiation of Service-Oriented Architectures (SOA) that relies on standard Internet protocols to produce services that are highly interoperable. Other types of services, relying on legacy application layer protocols, however, cannot be composed directly....... A promising solution is to implement wrappers to translate between the application layer protocols and the WS protocol. Doing so manually, however, requires a high level of expertise, in the relevant application layer protocols, in low-level network and system programming, and in the Web Service paradigm...

Dynamic selection mechanism for quality of service aware web services

Science.gov (United States)

D'Mello, Demian Antony; Ananthanarayana, V. S.

2010-02-01

A web service is an interface of the software component that can be accessed by standard Internet protocols. The web service technology enables an application to application communication and interoperability. The increasing number of web service providers throughout the globe have produced numerous web services providing the same or similar functionality. This necessitates the use of tools and techniques to search the suitable services available over the Web. UDDI (universal description, discovery and integration) is the first initiative to find the suitable web services based on the requester's functional demands. However, the requester's requirements may also include non-functional aspects like quality of service (QoS). In this paper, the authors define a QoS model for QoS aware and business driven web service publishing and selection. The authors propose a QoS requirement format for the requesters, to specify their complex demands on QoS for the web service selection. The authors define a tree structure called quality constraint tree (QCT) to represent the requester's variety of requirements on QoS properties having varied preferences. The paper proposes a QoS broker based architecture for web service selection, which facilitates the requesters to specify their QoS requirements to select qualitatively optimal web service. A web service selection algorithm is presented, which ranks the functionally similar web services based on the degree of satisfaction of the requester's QoS requirements and preferences. The paper defines web service provider qualities to distinguish qualitatively competitive web services. The paper also presents the modelling and selection mechanism for the requester's alternative constraints defined on the QoS. The authors implement the QoS broker based system to prove the correctness of the proposed web service selection mechanism.

An Economic Evaluation of Optimal Intermodal Soybean Flows in Arkansas with Projected Effects of the North American Free Trade Agreement

Science.gov (United States)

1999-04-01

Grain marketing may be defined as "the performance of all business activities that coordinate the flow of goods and services from grain producers to consumers and users." This analysis examines the transportation component of the grain marketing syst...

SOFTWARE ARCHITECTURE DESIGN OF GIS WEB SERVICE AGGREGATION BASED ON SERVICE GROUP

Directory of Open Access Journals (Sweden)

J.-C. Liu

2012-08-01

Full Text Available Based on the analysis of research status of domestic and international GIS web service aggregation and development tendency of public platform of GIS web service, the paper designed software architecture of GIS web service aggregation based on GIS web service group. Firstly, using heterogeneous GIS services model, the software architecture converted a variety of heterogeneous services to a unified interface of GIS services, and divided different types of GIS services into different service groups referring to description of GIS services. Secondly, a service aggregation process model was designed. This model completed the task of specific service aggregation instance, by automatically selecting member GIS Web services in the same service group. Dynamic capabilities and automatic adaptation of GIS Web services aggregation process were achieved. Thirdly, this paper designed a service evaluation model of GIS web service aggregation based on service group from three aspects, i.e. GIS Web Service itself, networking conditions and service consumer. This model implemented effective quality evaluation and performance monitoring of GIS web service aggregation. It could be used to guide the execution, monitor and service selection of aggregation process. Therefore, robustness of aggregated GIS web service was improved. Finally, the software architecture has been widely used in public platform of GIS web service and a number of geo-spatial framework constructions for digital city in Sichuan Province, and aggregated various GIS web services such as World Map(National Public Platform of Geo-spatial Service, ArcGIS, SuperMap, MapGIS, NewMap etc. Applications of items showed that this software architecture was practicability.

Service use and unmet service needs in grandparents raising grandchildren.

Science.gov (United States)

Yancura, Loriena A

2013-01-01

Most in-depth studies of grandparents raising grandchildren use samples recruited from service providers, so little is known about those who do not use formal services. A sample of 200 grandparents registered with a public school district completed a survey on service use and unmet service needs. Of the 131 who did not use services, 82 reported unmet service needs, and 49 reported no needs. Those with unmet needs were younger, more likely to be Native Hawaiian, and less likely to receive public assistance. These findings indicate that some grandparents are falling through the cracks of the service provision network.

Rethinking Student Services: Assessing and Improving Service Quality.

Science.gov (United States)

Zammuto, Raymond F.; And Others

1996-01-01

A study investigated the quality of services in four student enrollment services administrative sub-units (recruiting, admissions, records and registration, financial aid) at a public comprehensive university, using student and staff evaluations and program evaluations. Specific changes needed to improve service delivery are identified and…

77 FR 6178 - FY 2012 Discretionary Funding Opportunities: Bus and Bus Facilities Programs (State of Good...

Science.gov (United States)

2012-02-07

... not limited to: Rail, ferry, intercity bus and private transportation providers. In order to be..., intercity bus, and private transportation providers. In order to be eligible for funding, intermodal... automobile travel, improving the pedestrian environment of a community or, use of environmental design...

76 FR 56001 - Notice of Passenger Facility Charge (PFC) Approvals and Disapprovals

Science.gov (United States)

2011-09-09

...: Regional intermodal transportation center. Determination: Partially approved. The FAA determined that... Approved for Collection and Use at a $3.00 PFC Level: Public information display kiosks. Wildlife hazard assessment study. Interactive employee training module. Blast fence extension--taxiway D. Aircraft rescue and...

Development of a tool to model European biomass trade : Report for IEA Bioenergy Task 40

NARCIS (Netherlands)

Hoefnagels, E.T.A.; Junginger, H.M.; Resch, G.; Matzenberger, J.; Panzer, C.; Pelkmans, L.

2011-01-01

This report investigated the potential of future intra- and inter-European trade of solid biomass for bioenergy purposes taking country to country specific intermodal transport routes into account and matching supply and demand for energy crops, forestry products and residues and agricultural

75 FR 33740 - Indoor Tanning Services; Cosmetic Services; Excise Taxes

Science.gov (United States)

2010-06-15

... 1545-BJ40 Indoor Tanning Services; Cosmetic Services; Excise Taxes AGENCY: Internal Revenue Service.... 7805. * * * Par. 5. Section 49.0-3 is added to read as follows: Sec. 49.0-3 Introduction; cosmetic...--Cosmetic Services Sec. 49.5000B-1 Indoor tanning services. [The text of this proposed Sec. 49.5000B-1 is...

Field services experiences

International Nuclear Information System (INIS)

Colflesh, J.A.; Kruse, P.W.; Merluzzi, R.A.

1985-01-01

Combustion Engineering (C-E) is a large diversified manufacturer of products and services for the energy field. At this time, C-E has supplied the nuclear steam supply systems for eleven operating nuclear power plants with two additional units currently undergoing start-up testing. The focus of C-E's commitment in the nuclear power plant services area is the Nuclear Services organization within the Nuclear Power Systems Division. The Nuclear Services organization provides services on a timely cost efficient basis; and dedicates resources to developing new products and services which are truly responsive to the needs of operating power plants world wide. In the paper, C-E's capabilities and experience in the field of nuclear services are described. Highlighted are our capabilities in the areas of transition management services, operating services and engineering services

78 FR 26406 - Product Change-Parcel Return Service Negotiated Service Agreement

Science.gov (United States)

2013-05-06

... POSTAL SERVICE Product Change--Parcel Return Service Negotiated Service Agreement AGENCY: Postal... United States Postal Service[supreg] hereby gives notice that, pursuant to 39 U.S.C. 3642 and 3632(b)(3... Postal Service to Add Parcel Return Service Contract 4 to Competitive Product List. Documents are...

78 FR 65392 - Product Change-Parcel Return Service Negotiated Service Agreement

Science.gov (United States)

2013-10-31

... POSTAL SERVICE Product Change--Parcel Return Service Negotiated Service Agreement AGENCY: Postal... INFORMATION: The United States Postal Service[supreg] hereby gives notice that, pursuant to 39 U.S.C. 3642 and... States Postal Service To Add Parcel Return Service Contract 5 to Competitive Product List. Documents are...

78 FR 12369 - Product Change-Parcel Return Service Negotiated Service Agreement

Science.gov (United States)

2013-02-22

... POSTAL SERVICE Product Change--Parcel Return Service Negotiated Service Agreement AGENCY: Postal...: The United States Postal Service[supreg] hereby gives notice that, pursuant to 39 U.S.C. 3642 and 3632... States Postal Service to Add Parcel Return Service Contract 3 to Competitive Product List. Documents are...

QUALITY OF SERVICE ORIENTED WEB SERVICE SELECTION: AN EVALUATION OF TECHNIQUES

Directory of Open Access Journals (Sweden)

Munjiah Nur Saadah

2014-08-01

Full Text Available Abstract In service-oriented computing, web services are the basic foundation that aims to facilitate building of business application in a more flexible and interoperable manner for enterprise collaboration. One of the most promising advantages of web service technology is the possibility of creating added-value services by combining existing ones. A key step for composing and executing services lies in the selection of the individual service to use. Much attention has been devoted to appropriate selection of service functionalities, but also the non-functional properties of the services play a key role. A web service selection technique must take as much as possible the important influencing aspects into account to the selection process in order to minimize the selection efforts. This paper evaluates several web service selection techniques published in literature with the focus on their contributions to web service selection. The evaluation results can be used as a basis for improving web service selection techniques and then simplifying the selection tasks.

Designing a New Car Rental Service Using Location-Based Services

OpenAIRE

Dessie, Solomon

2015-01-01

This thesis concentrates on improving the car rental services offered by the case company by introducing location-based services. For many years, the company has conducted a rental business in a similar manner with other car rental companies, and now it is introducing a new service system based on online interaction and location-based services. The outcome of the study is a blueprint for the case company regarding the design of a car rental service using location-based services. This stud...

On the Matching of Seen and Felt Shape by Newly Sighted Subjects

Directory of Open Access Journals (Sweden)

John Schwenkler

2012-04-01

Full Text Available How do we recognize identities between seen shapes and felt ones? Is this due to associative learning, or intrinsic connections these sensory modalities? We can address this question by testing the capacities of newly sighted subjects to match seen and felt shapes, but only if the subjects can see the objects well enough to form adequate visual representations of their shapes. In light of this, a recent study by R. Held and colleagues fails to demonstrate that their newly sighted subjects' inability to match seen and felt shape was due to a lack of intermodal connections rather than a purely visual deficit, as the subjects may not have been able visually to represent 3D shape in the perspective-invariant manner required for intermodal matching. However, the study could be modified in any of several ways to help avoid this problem.

Port Regionalization and Landlocked Hinterland: The Czech Republic

Directory of Open Access Journals (Sweden)

Jean Paul Rodrigue

2016-09-01

Full Text Available The expansion of the European Union (EU and economic growth have propelled the development of intermodal transportation and logistics activities in Central and Eastern Europe (CEE. Yet, the inland location of most CEE economies requires improved connectivity to port terminals on both the Atlantic/Baltic and Mediterranean/Black Sea ranges. The paper provides a broader research perspective on inland logistics platforms focusing on the CEE region, particularly as it concerns the role of the public sector in port hinterland infrastructure development. The paper identifies the current bottlenecks in logistics activity in regard to the whole range of the national transport chains. A dual regionalization process is taking place between the ports of the Northern and Mediterranean ranges and that the Northern Range is more effective at servicing the CEE region, including the Czech Republic, in spite of the proximity advantage of Mediterranean ports.

Modelling public transport passenger flows in the era of intelligent transport systems COST Action TU1004 (TransITs)

CERN Document Server

Noekel, Klaus

2016-01-01

This book shows how transit assignment models can be used to describe and predict the patterns of network patronage in public transport systems. It provides a fundamental technical tool that can be employed in the process of designing, implementing and evaluating measures and/or policies to improve the current state of transport systems within given financial, technical and social constraints. The book offers a unique methodological contribution to the field of transit assignment because, moving beyond “traditional” models, it describes more evolved variants that can reproduce: • intermodal networks with high- and low-frequency services; • realistic behavioural hypotheses underpinning route choice; • time dependency in frequency-based models; and • assumptions about the knowledge that users have of network conditions that are consistent with the present and future level of information that intelligent transport systems (ITS) can provide. The book also considers the practical perspective of practit...

76 FR 4726 - Avaya Global Services, AOS Service Delivery, Worldwide Services Group, Including Workers Whose...

Science.gov (United States)

2011-01-26

... DEPARTMENT OF LABOR Employment and Training Administration [TA-W-74,411] Avaya Global Services, AOS Service Delivery, Worldwide Services Group, Including Workers Whose Unemployment Insurance (UI) Wages Are Reported Through Diamondware, Ltd and Nortel Networks, Inc., Including Workers Working at...

Integrated services

International Nuclear Information System (INIS)

Chafcouloff, S.; Michel, G.; Trice, M.; Clark, G.; Cosad, C.; Forbes, K.

1995-01-01

Integrated services is the name given to several services grouped together under a single contract. Four key factors determine the success of integrated services projects: teamwork, common objectives, technology, and shared benefits. For oil companies, integration means smoother, more efficient operations by bringing service companies on board as part of the team. For the service industry, it means a radical change in the way business is conducted, taking on more responsibility in return for greater incentives. This article reviews the need for change and the approach Schlumberger has adopted to meet this challenge. 20 figs., 20 refs

Integrated services

Energy Technology Data Exchange (ETDEWEB)

Chafcouloff, S.; Michel, G.; Trice, M. [Schlumberger Integrated Project Management Group, Montrouge (France); Clark, G. [Schlumberger Testing Services, Aberdeen (United Kingdom); Cosad, C.; Forbes, K. [Schlumberger Integrated Project Management Group, Aberdeen (United Kingdom)

1995-12-31

Integrated services is the name given to several services grouped together under a single contract. Four key factors determine the success of integrated services projects: teamwork, common objectives, technology, and shared benefits. For oil companies, integration means smoother, more efficient operations by bringing service companies on board as part of the team. For the service industry, it means a radical change in the way business is conducted, taking on more responsibility in return for greater incentives. This article reviews the need for change and the approach Schlumberger has adopted to meet this challenge. 20 figs., 20 refs

ServiceNow

Data.gov (United States)

US Agency for International Development — A cloud based service for creating a single system of record for all types of business services used by OCIO. Service Now applications are built on a single platform...

New Services Development

Directory of Open Access Journals (Sweden)

Peter Ciganek

2004-01-01

Full Text Available Dynamic changes in traditional technologies and rising of new technologies call for development of new services. If service providers want to stay on information technologies market, they must keep track with this trend and adjust their services to customer requirements or develop new services. New applications will mainly depend on communication bandwidth and end users ability to handle it. If network providers will be able to ensure necessary bandwidth, there will be nothing that can stop service providers and developers in new service development. People know about growing necessity of new service and ask for them, but they hardly understand that the most important thing for service providers is merchantability and economic return of resources they gave to the developmentand implementation. By the lack of flexible development environment that is able to develop, test and provide final service for operation, new service development is not easy. There are different new service design procedures for various technological and user areas. This is the reason why this paper provides brief description of new service development procedure from technological and administrative point of view.

Service technologies as factor of service and tourism companies' competitiveness

OpenAIRE

Zhanna Gornostaeva; Vladimir Zhidkov

2014-01-01

The authors define the role of service technology in shaping the quality of service and tourism companies, the authors' method of measuring the quality of service and tourism businesses and developing a conceptual model of quality of service and the conceptual model of the internal quality of the service, and also carry out testing of the model on the example of the 'Intourist' Hotel in Volgograd, Russia.

Service Innovation and Customers’ Involvement in Service Industry in Kosovo

Directory of Open Access Journals (Sweden)

MSc. Vjosa Mullatahiri

2014-06-01

Full Text Available New developments in the economic arena and rapid technological changes have shifted the economic power from company to customer. As a result, companies changed their approach toward customers’ involvement in new product and/or service development. Usually, innovations are driven by inventions. But not all inventions are successful innovations. Hence, to be successful, inventions should be explored to meet customer needs and demands, and commercialized to make the company profitable (DTI - Occasional Paper No 9, 2007. According to Lowe and Marriott (2006 the innovation is a process of creating and transforming products, services, and organizational processes that are crucial for companies who want to compete in a highly dynamic and competitive market. In this regard, the paper aims to explore the interrelation between market and innovation in services industry, whilst analyzing both customers’ impact in new service development (NSD and Kosovo’s service providers approach in including customers in service development processes. The findings highlight an increased customer power over the NSD processes as a result of their demand and unwillingness to bear the cost of or experiment with new, untested services. Given these developments service providers have started to change their approach of creating and transforming services, namely by involving customers in the service design and development processes, in order to stimulate interest for using and willingness to pay for new service.

Influence of employees' service-oriented behavior on service quality

Directory of Open Access Journals (Sweden)

Vučković Jelisaveta

2015-01-01

Full Text Available In order to constantly improve the quality of service program, organizations in tourism industry, have to pay special attention to managing employees' behavior, especially those in the first line of service provision and their direct superiors. Encouraging the employees towards service-oriented behavior is greatly determined by the adequate and consistent implementation of human resources management instruments. The subject of this research is an empirical examination of relations between employees' behavior in the service providing process and service quality. This research was conducted during 2012, in a five-star hotel 'Izvor', situated in Arandjelovac.

FAX SERVICE

CERN Multimedia

Telephone Service

2002-01-01

As from 1st of July 2002, responsibility for running the Fax Service will be transfered to the Printer Service. Future requests for machines, toner and breakdown should be sent to Printer.Support@cern.ch - tel 78888. Telephone Service

The Service Failure and Recovery in the Information Technology Services

OpenAIRE

Jun Luo; Weiguo Zhang.; Dabin Qin

2010-01-01

It is important to retain customer satisfaction in information technology services. When a service failure occurs, companies need to take service recovery action to recover their customer satisfaction. Although companies cannot avoid all problems and complaints, they should try to make up. Therefore, service failure and service recovery have become an important and challenging issue for companies. In this paper, the literature and the problems in the information technolog...

78 FR 7752 - Trade Mission to Egypt and Kuwait

Science.gov (United States)

2013-02-04

... ongoing need for state-of- the-art logistics centers, intermodal connecting systems, cold storage, and river transportation. Logistics centers are considered critical to the global supply chain and will... management. Best prospects in the energy sector include circuit breakers of more than 66kv, power...

Improving Supply Chain Management by enhanced Risk Management to minimize the Impact of Disruptions on Supply Chains

NARCIS (Netherlands)

Meyer-Larsen, N.; Drupsteen, L.; Gräf, G.; Maier, L.; Müller, R.

2013-01-01

Risk management, which is the identification and analysis of risks and their mitigation, is increasingly becoming a crucial factor in the management of international intermodal supply chains. On the one hand, security risks are addressed, especially since the terrorist attacks of 11 September 2001.

78 FR 11237 - Public Hearing

Science.gov (United States)

2013-02-15

... NATIONAL TRANSPORTATION SAFETY BOARD Public Hearing On Tuesday, February 26, 2013 the National Transportation Safety Board (NTSB) will convene an Investigative Hearing to gather additional factual information... Union Pacific (UP) intermodal train No. AAMMLX-22 on June 24, 2012 near Goodwell, Oklahoma. The hearing...

Evaluation of whole-body MR to CT deformable image registration

NARCIS (Netherlands)

Akbarzadeh, A.; Gutierrez, D.; Baskin, A.; Ay, M. R.; Ahmadian, A.; Alam, N. Riahi; Loevblad, K. O.; Zaidi, H.

2013-01-01

Multimodality image registration plays a crucial role in various clinical and research applications. The aim of this study is to present an optimized MR to CT whole-body deformable image registration algorithm and its validation using clinical studies. A 3D intermodality registration technique based

Multimodal schedule design for synchromodal freight transport systems

NARCIS (Netherlands)

B. Behdani (Behzad); Y. Fan (Yun); B.W. Wiegmans (Bart); R.A. Zuidwijk (Rob)

2016-01-01

textabstractIntermodal freight transport has been discussed for decades as an alternative to unimodal road transport. However, it still does not represent a significant portion of the total freight market. A new and promising possibility to improve the performance of freight systems is the

Multimodal schedule design for synchromodal freight transport systems

NARCIS (Netherlands)

Behdani, Behzad; Fan, Yun; Wiegmans, Bart; Zuidwijk, Rob

2016-01-01

Intermodal freight transport has been discussed for decades as an alternative to unimodal road transport. However, it still does not represent a significant portion of the total freight market. A new and promising possibility to improve the performance of freight systems is the synchromodal

Determinants of satisfaction with campus transportation services: Implications for service quality

Directory of Open Access Journals (Sweden)

Felix Charbatzadeh

2016-04-01

Full Text Available Background: In a number of countries, buses are a critical element of public transportation, providing the most inclusive and sustainable mode of transportation to all forms of citizenry, including staff and students of universities. Objectives: The study examines the determinants of satisfaction with campus bus transportation. The article is primarily discursive and based on the synthesis of existing service literature supported by data obtained from a survey of 847 respondents. Method: Structural equation modelling is undertaken using AMOS 19, allowing for the examination of compound relationships between service engagement variables. Results: Results show statistically significant differences between perceived service quality and travel routes. The authors argue that managerial attention to service user experiences does not only hold the key to ongoing competitive success in campus transportation services but also that those services can be significantly enriched through greater managerial attention to the interface between risk of financial loss (which increases when the campus bus transportation service provider becomes less able to compete and service quality. Conclusion: The authors argue that if providers of campus bus transportation services are to rise to their service delivery challenges and also maintain or improve upon their market positions, they must conceptualise their services in a manner that takes into consideration the two-way interrelationship between risk of financial loss and service quality. It must also be noted that, although this study may have relevance for firm–firm scenarios, its focus is primarily on service supplier firm–customer service engagements. Keywords: Modelling; Transportation; Service

75 FR 74755 - Product Change-Parcel Return Service Negotiated Service Agreement

Science.gov (United States)

2010-12-01

... POSTAL SERVICE Product Change--Parcel Return Service Negotiated Service Agreement AGENCY: Postal.... SUPPLEMENTARY INFORMATION: The United States Postal Service[supreg] hereby gives notice that on November 17, 2010, it filed with the Postal Regulatory Commission a Request of the United States Postal Service to...

IT Service Departments Struggle to Adopt a Service-Oriented Philosophy

OpenAIRE

Aileen Cater-Steel

2009-01-01

Many IT service departments are adopting IT service management best practice frameworks such as the IT Infrastructure Library (ITIL) to improve the quality of service to customers. This study reports on recent surveys and case studies of organizations which have embarked on IT service management improvement. It highlights specific difficulties experienced by organizations. Six factors were found to be critical in achieving an effective service-oriented philosophy. The factors are support from...

76 FR 46677 - Indoor Tanning Services; Cosmetic Services Excise Taxes

Science.gov (United States)

2011-08-03

... DEPARTMENT OF THE TREASURY Internal Revenue Service 26 CFR Parts 40 and 49 [REG-112841-10] RIN 1545-BJ40 Indoor Tanning Services; Cosmetic Services Excise Taxes AGENCY: Internal Revenue Service (IRS), Treasury. ACTION: Notice of public hearing on proposed rulemaking. SUMMARY: This document provides notice...

The service of public services performance management

DEFF Research Database (Denmark)

Lystbæk, Christian Tang

perspectives on the potential impact of public service performance measurement offer a range of contradictory propositions. Its alleged benefits include public assurance, better functioning of supply markets for public services, and direct improvements of public services. But the literature also demonstrates...... the existence of significant concern about the actual impact, the costs and unintended consequences associated with performance measurement.  Performance measurement and management have been part of the political agenda within the public sphere since their adoption in the post-Second World War period...... of political masters and their mistresses rather than public service. Another area of concern is the cost of performance measurement. Hood & Peters (2004:278) note that performance measurement is likely to “distract middle- and upper-level officials, create massive paperwork, and produce major unintended...

The service of public services performance measurement

DEFF Research Database (Denmark)

Lystbæk, Christian Tang

2014-01-01

that performance measurement serves as “rituals of verification” which promotes the interests of political masters and their mistresses rather than public service. Another area of concern is the cost of performance measurement. Hood & Peters (2004:278) note that performance measurement is likely to “distract...... measurement suggests a range of contested and contradictory propositions. Its alleged benefits include public assurance, better functioning of supply markets for public services, and direct improvements of public services. But the literature also demonstrates the existence of significant concern about...... the actual impact, the costs and unintended consequences associated with performance measurement. This paper identifies the main rationales and rationalities in the scholarly discourse on public services performance measurement. It concludes with some suggestions on how to deal with the many rationales...

Evosystem Services: Rapid Evolution and the Provision of Ecosystem Services.

Science.gov (United States)

Rudman, Seth M; Kreitzman, Maayan; Chan, Kai M A; Schluter, Dolph

2017-06-01

Evolution is recognized as the source of all organisms, and hence many ecosystem services. However, the role that contemporary evolution might play in maintaining and enhancing specific ecosystem services has largely been overlooked. Recent advances at the interface of ecology and evolution have demonstrated how contemporary evolution can shape ecological communities and ecosystem functions. We propose a definition and quantitative criteria to study how rapid evolution affects ecosystem services (here termed contemporary evosystem services) and present plausible scenarios where such services might exist. We advocate for the direct measurement of contemporary evosystem services to improve understanding of how changing environments will alter resource availability and human well-being, and highlight the potential utility of managing rapid evolution for future ecosystem services. Copyright © 2017 Elsevier Ltd. All rights reserved.

The structure of service quality perceptions for multiple-encounter services.

Science.gov (United States)

Andaleeb, Syed Saad; Kara, Ali

2013-01-01

The objective of this study was to examine a complex service environment-hospitals-to suggest how service quality could be reframed and measured for multiple-encounter service situations more effectively. In this cross-sectional study, a sample of 371 patients completed the survey instrument. Service quality measures were guided by the literature but allowed to flow from the respondents at the preliminary stage. Confirmatory factor analysis, along with structural equation modeling, was used to test the hypothesized relationships among key actors' performance metrics (KAPMs). Patient satisfaction is significantly influenced by perceived service quality based on KAPMs. For multiple-encounter services, service quality dimensions and measures ought to be tied to KAPMs. Primary actors-ie, doctors-need knowledge and skills about patient psychology, negotiation, handling difficult patients, and, importantly, "putting the customer first." Sensitivity training on such matters should be provided. The secondary actors are the nurses who have more frequent contact with the patients. Nurses need to be perceived as "patient advocates." Effective advocacy begins with prompt and caring services to build trust. The tertiary actors in their support role also ought to be integrated into becoming vital part of the service provided.

The Customer Interaction Process: Managing Customer, the Service Encounter and Service Recovery

OpenAIRE

TANASE, George Cosmin

2013-01-01

Service interactions are next to customer relationships one of the primary value processes of a service provider. Due to the fact that in service situations value is created via the throughput of the customer through the service production process, and this throughput is realized in service interactions, these interactions are one of the major value drivers of a service firms value. As one of a service providers primary value processes, the interaction process aims at managing the service int...

Marketing of Healthcare Services with reference to Laboratory services

OpenAIRE

Ajotikar, Vaishali M.; Ali, Dr.M. M

2015-01-01

The paper attempts to study empirically dealers point of view on the 7ps i.e. marketing mix for laboratory services. The primary data was collected from dealers by administering interview schedules on 7ps of laboratory service marketing. This data collected was tabulated, analyzed and intepretated so as to suitably arrive at findings. High score for statements: laboratory services are prompt, services are rendered on cash basis to patients, laboratory has collection centers in different area...

E-Service Culturalization: New Trend in E-Service Design

OpenAIRE

Tolba , Rasha; Meyer , Kyrill; Zinke , Christian

2017-01-01

Part 12: Service Specification and Composition; International audience; In this paper, we draw attention to the importance of incorporating aspects of localization into design of e-Services in order to address the differences among e-Services consumers such as linguistic differences, and cultural diversity. In the past, many companies have realized that the idea of promoting an e-Service through a single version of a portal/website is not suitable for all of the potential users or customers. ...

Service Matters: Single Service Point as a Collaborative and Professional Learning Initiative for Service Excellence

Science.gov (United States)

Chauvet, Marianne; Bourbous, Vicki; Liston, Frances

2016-01-01

Changes and innovations in higher education learning and teaching acted as a catalyst for rethinking the way in which service was delivered to library clients at Australian Catholic University. The Single Service Point was piloted at one campus library in 2014 to develop a best practice approach to service delivery. The merging of cultures within…

Adoption of Lean Thinking and Service Improvement for Care Home Service

OpenAIRE

Chuang-Chun Chiou

2014-01-01

Ageing population is a global trend; therefore the need of care service has been increasing dramatically. There are three basic forms of service delivered to the elderly: institution, community, and home. Particularly, the institutional service can be seen as an extension of medical service. The nursing home or so-called care home which is equipped with professional staff and facilities can provide a variety of service including rehabilitation service, short-term care, and long term care. Sim...

Broadband Radio Service (BRS) and Educational Broadband Service (EBS) Transmitters

Data.gov (United States)

Department of Homeland Security — The Broadband Radio Service (BRS), formerly known as the Multipoint Distribution Service (MDS)/Multichannel Multipoint Distribution Service (MMDS), is a commercial...

Web service discovery among large service pools utilising semantic similarity and clustering

Science.gov (United States)

Chen, Fuzan; Li, Minqiang; Wu, Harris; Xie, Lingli

2017-03-01

With the rapid development of electronic business, Web services have attracted much attention in recent years. Enterprises can combine individual Web services to provide new value-added services. An emerging challenge is the timely discovery of close matches to service requests among large service pools. In this study, we first define a new semantic similarity measure combining functional similarity and process similarity. We then present a service discovery mechanism that utilises the new semantic similarity measure for service matching. All the published Web services are pre-grouped into functional clusters prior to the matching process. For a user's service request, the discovery mechanism first identifies matching services clusters and then identifies the best matching Web services within these matching clusters. Experimental results show that the proposed semantic discovery mechanism performs better than a conventional lexical similarity-based mechanism.

Web services foundations

CERN Document Server

Bouguettaya, Athman; Daniel, Florian

2013-01-01

Web services and Service-Oriented Computing (SOC) have become thriving areas of academic research, joint university/industry research projects, and novel IT products on the market. SOC is the computing paradigm that uses Web services as building blocks for the engineering of composite, distributed applications out of the reusable application logic encapsulated by Web services. Web services could be considered the best-known and most standardized technology in use today for distributed computing over the Internet.Web Services Foundations is the first installment of a two-book collection coverin

Quality of service management framework for dynamic chaining of geographic information services

Science.gov (United States)

Onchaga, Richard

2006-06-01

Dynamic chaining of geographic information services (geo-services) is gaining popularity as a new paradigm for evolving flexible geo-information systems and for providing on-demand access to geo-information. In dynamic chaining, disparate geo-services are discovered and composed at run time to yield more elaborate functionality and create value-added geo-information. Common approaches to service chaining discover and compose disparate geo-services based on the functional capability of individual geo-services. The primary concern of common approaches is thus the emergent behavior of the resulting composite geo-service. However, as geo-services become mundane and take on a greater and more strategic role in mission critical processes, deliverable quality of service (QoS) becomes an important concern. QoS concerns operational characteristics of a service that determine its utility in an application context. To address pertinent QoS requirements, a new approach to service chaining becomes necessary. In this paper we propose a QoS-aware chaining approach in which geo-services are discovered, composed and executed considering both functional and QoS requirements. We prescribe a QoS management framework that defines fundamental principles, concepts and mechanisms which can be applied to evolve an effective distributed computing platform for QoS-aware chaining of geo-services - the so-called geo-service infrastructure. The paper also defines an extensible QoS model for services delivered by dynamic compositions of geo-services. The process of orthophoto generation is used to demonstrate the applicability of the prescribed framework to service-oriented geographic information processing.

The Importance of Perceived Service Value in Retail Banking Services

Directory of Open Access Journals (Sweden)

Aleksandra Pisnik

2016-12-01

Full Text Available Purpose – In many industries, perceived service value is found to be a significant mediator between perceived service quality and customer satisfaction and loyalty. Therefore, this paper aims to test a conceptual model of perceived service value with its antecedents, such as perceived price and perceived service quality, and consequences, customer satisfaction and loyalty, in the retail banking industry. Design/Methodology/Approach – For the empirical study, a measurement instrument was developed and tested for validity and reliability. Measures were assessed with exploratory factor analysis (EFA, confirmatory factor analysis (CFA and structural equation modeling (SEM. A structural model with five reflective constructs was evaluated to test direct and indirect relationships among constructs. Findings and implications – Results confirm a mediating role of perceived value in relationships between perceived price, perceived service quality, customer satisfaction, and customer loyalty in the case of retail banking services. Limitations – Because the results are directly relevant only to customers and marketing managers of retail banking services, generalizations of the findings beyond the immediate population observed should be made with caution. Originality – This paper extends existing knowledge with both direct and indirect effects among researched concepts, and shows the importance of perceived service value in achieving satisfied and loyal customers in retail banking services.

49 CFR 386.46 - Depositions.

Science.gov (United States)

2010-10-01

..., INTERMODAL EQUIPMENT PROVIDER, BROKER, FREIGHT FORWARDER, AND HAZARDOUS MATERIALS PROCEEDINGS General Rules... to referral to the Office of Hearings, a party may petition the Assistant Administrator, in accordance with § 386.37, for leave to conduct a deposition based on good cause shown. (2) Depositions may be...

Multimodal Definition: The Multiplication of Meaning in Electronic ...

African Journals Online (AJOL)

In a multimodal definition, a dynamic meaning ecology can be formed, with two critical variables functioning, (semiotic) mode selection and intermodal synergy. In this ecology, meaning expressed verbally can be multiplied in four dimensions: content, form, space and time. Future directions for research are discussed, ...

75 FR 22151 - National Maritime Security Advisory Committee; Vacancies

Science.gov (United States)

2010-04-27

... Inter-modal Supply Chain. Maritime Hazardous Materials Handling/Shipping. State and Local Government... application form by one of the following methods: E-mail: [email protected] , Subject line: NMSAC Application... fiscal year. Working group meetings and teleconferences are held more frequently, as needed. It may also...

40 CFR 442.40 - Applicability.

Science.gov (United States)

2010-07-01

... TRANSPORTATION EQUIPMENT CLEANING POINT SOURCE CATEGORY Tanks Transporting Food Grade Cargos § 442.40 Applicability. This subpart applies to discharges resulting from the cleaning of tank trucks, intermodal tank containers, rail tank cars, tank barges and ocean/sea tankers which have been used to transport food grade...

Long Term Potentials and Costs of RES - Part II: The Role of International Biomass Trade

NARCIS (Netherlands)

Hoefnagels, E.T.A.; Junginger, H.M.; Resch, G.; Panzer, C.

2011-01-01

This report investigated the impact of international transport on the total cost and greenhouse gas balance of solid woody biomass. For this purpose, a geospatial intermodal biomass transport model was developed in the ArcGIS 10.0 Network Analyst extension. This model has been complemented with data

75 FR 72824 - Ocean Transportation Intermediary License Applicants

Science.gov (United States)

2010-11-26

... & OFF License. Everglory Logistics, Inc. (NVO & OFF), 440 McClellan Highway, 105F2, East Boston, MA..., Application Type: New NVO & OFF License. Hawaii Intermodal Tank Transport, LLC (NVO & OFF), 2350 S. Dock... Tran, Manager, Application Type: New NVO & OFF License. ITL USA Inc. dba International Transport...

78 FR 28845 - Ocean Transportation Intermediary License Applicants

Science.gov (United States)

2013-05-16

..., President, Application Type: QI Change Contract Logistics, LLC (NVO), 4911 North Portland Avenue, Suite 200..., Application Type: Add Trade Name Smart Lines Worldwide Feiliks Global Logistics Corporation (NVO), 176-20 S..., Director, Application Type: QI Change Intermodal Tank Transport (USA), Inc. (NVO), 2537 S. Gessner, Suite...

Web Services as Public Services: Are We Supporting Our Busiest Service Point?

Science.gov (United States)

Riley-Huff, Debra A.

2009-01-01

This article is an analysis of academic library organizational culture, patterns, and processes as they relate to Web services. Data gathered in a research survey is examined in an attempt to reveal current departmental and administrative attitudes, practices, and support for Web services in the library research environment. (Contains 10 tables.)

Evaluating technology service options.

Science.gov (United States)

Blumberg, D F

1997-05-01

Four service and support options are available to healthcare organizations for maintaining their growth arsenals of medical and information technology. These options include maintaining and servicing all equipment using a facility-based biomedical engineering and MIS service department; using a combination of facility-based service and subcontracted service; expanding facility-based biomedical and MIS service departments to provide service to other healthcare organizations to achieve economies of scale; and outsourcing all maintenance, repair, and technical support services. Independent service companies and original equipment manufacturers (OEMs) are offering healthcare organizations a wider array of service and support capabilities than ever before. However, some health systems have successfully developed their own independent service organizations to take care of their own--and other healthcare organizations'--service and support needs.

Service business model framework and the service innovation scope

NARCIS (Netherlands)

van der Aa, W.; van der Rhee, B.; Victorino, L.

2011-01-01

In this paper we present a framework for service business models. We build on three streams of research. The first stream is the service management and marketing literature that focuses on the specific challenges of managing a service business. The second stream consists of research on e-business

Assessing the Contribution of Urban Freight Terminals in Last Mile Operations

Directory of Open Access Journals (Sweden)

Nathanail Eftihia

2016-09-01

Full Text Available This paper introduces a multi-stakeholder multi-criteria evaluation framework, which can be used for the assessment of the last mile distribution performance of urban freight terminals. To this end, a comparative analysis is conducted addressing two Greek urban intermodal freight terminals located at the port of Thessaloniki (ThPA and Kuehne+Nagel (K+N’s premises. The assessment of the terminals’ performance relies on a tailored multi-criteria Key Performance Indicator (KPI-based evaluation framework, whereas the selection and significance of the incorporated criteria and KPIs is predetermined by the relevant responsible stakeholders, who imposed their viewpoint through an analytic hierarchy process. Results showed that ThPA was ranked first according to its performance pertaining to the role of an intermodal interchange; still, K+N’s performance index was only 8.5% lower than ThPA’s, while in specific KPIs it seems that it performs in a better way.

On the rail-based freight corridor between CE and SEE regions and the main obstacles on Romanian territory

Directory of Open Access Journals (Sweden)

Mihaela POPA

2013-01-01

Full Text Available The project “Freight and Logistics Advancement in Central/South-EastEurope - Validation of trade and transport processes, Implementation of improvementactions, Application of co-coordinated structures” (in short - FLAVIA is carried outunder the Central Europe – Cooperation for Success Programme, cofunded by theEuropean Regional Development Fund. One of the main objectives of FLAVIA project isto consolidate a logistic corridor from Central Europe (CE to the South-East Europe(SEE and the Black Sea Region, based on rail and inland waterways intermodaltransport. In this paper we discuss the partial outputs of FLAVIA project, mainly relatedto the identified actual status of rail-based intermodal transport and trade obstacles of thefreight flows on the Romanian territory and the used methodology. Several operationaland long-term measures to improve the trade and intermodal transport are listed,considering the advantages of the geo-strategic potential of Romania location, connectedwith the several improvement directions already considered into the new releasedintermodal strategy.

Dynamic crossmodal links revealed by steady-state responses in auditory-visual divided attention.

Science.gov (United States)

de Jong, Ritske; Toffanin, Paolo; Harbers, Marten

2010-01-01

Frequency tagging has been often used to study intramodal attention but not intermodal attention. We used EEG and simultaneous frequency tagging of auditory and visual sources to study intermodal focused and divided attention in detection and discrimination performance. Divided-attention costs were smaller, but still significant, in detection than in discrimination. The auditory steady-state response (SSR) showed no effects of attention at frontocentral locations, but did so at occipital locations where it was evident only when attention was divided between audition and vision. Similarly, the visual SSR at occipital locations was substantially enhanced when attention was divided across modalities. Both effects were equally present in detection and discrimination. We suggest that both effects reflect a common cause: An attention-dependent influence of auditory information processing on early cortical stages of visual information processing, mediated by enhanced effective connectivity between the two modalities under conditions of divided attention. Copyright (c) 2009 Elsevier B.V. All rights reserved.

Environmental Factors' Consideration at Industrial Transportation Organization in the «Seaport - Dry port» System

Science.gov (United States)

Muravev, Dmitri; Rakhmangulov, Aleksandr

2016-11-01

Currently, container shipping development is directly associated with an increase of warehouse areas for containers' storage. One of the most successful types of container terminal is an intermodal terminal called a dry port. Main pollution sources during the organization of intermodal transport are considered. A system of dry port parameters, which are recommended for the evaluation of different scenarios for a seaport infrastructure development at the stage of its strategic planning, is proposed in this paper. The authors have developed a method for determining the optimal values of the main dry port parameters by simulation modeling in the programming software Any- Logic. Dependencies thatwere obtained as a result of modeling experiments prove the adequacy of main selected dry port parameters for the effective scenarios' evaluation of throughput and handling capacity at existing seaports at the stage of strategic planning and a rational dry port location, allowed ensuring the improvement of the ecological situation in a port city.

Differential modal delay measurements in a graded-index multimode fibre waveguide, using a single-mode fibre pro mode selection

International Nuclear Information System (INIS)

Sunak, H.R.D.; Soares, S.M.

1981-01-01

Differential model delay (DMD) measurements in graded-index multimode optical fibre waveguides, which are very promising for many types of communication system were carried out. These DMD measurements give a direct indication of the deviation of the refractive index profile, from the optimum value, at a given wavelength. For the first time, by using a single-mode fibre, a few guided modes in the graded-index fibre were selected, in two different ways: launching a few modes at the input end or selecting a few modes at the output end. By doing so important features of propagation in the fibre were revealed, especially the intermodal coupling that may exist. The importance of this determination of intermodal coupling or mode mixing, particularly when many fibres are joined together in a link, and the merits of DMD measurements in general and their importance for the production of high bandwidth graded-index fibres are discussed. (Author) [pt

Aiming for Service Excellence: Implementing a Plan for Customer Service Quality at a Blended Service Desk

Science.gov (United States)

Oud, Joanne; Genzinger, Peter

2016-01-01

This article discusses a public service review and redesign that resulted in a blended service desk combining reference and circulation functions, staffed by nonlibrarians. The redesign implements a number of organizational structures that encourage service excellence, as found in the business literature and in examples of nonlibrary organizations…

International trade in services: A scoping study of services trade and estimates of benefits from services trade liberalisation

OpenAIRE

Ballingall, John; Stephenson, John

2005-01-01

This is a scoping study. It summarises the dynamics of services trade in the world economy and discusses some of the benefits of services trade liberalisation from a qualitative and quantitative view point. We place particular emphasis on the role and interests of developing and least developed countries in world services trade. The study also provides an overview of services trade in the New Zealand economy, and, in places, highlights aspects of services trade where New Zealand’s interests m...

Three-Dimensional Service Value Creation Model Based on Multidisciplinary Framework: Service Value Transition in Flower Tourism and Robotized Music Appreciation Services

OpenAIRE

Nakamura, Kotaro; Imahori, Takahiro; Ikawa, Yasuo

2010-01-01

This paper is focused on the process of value creation in the service business and on the shift of service value created in actual service businesses. The analysis is used to demonstrate proposed models for explaining this shift. Service value is successfully created when customers enjoy the benefits of services proposed through a system of service businesses. The model visualizes the shift of service value, focusing on the three axes of width (of the place for service providing/usage in the ...

Service regime: An empirical analysis of innovation patterns in service firms.

NARCIS (Netherlands)

Chang, Y.C.; Linton, J.D.; Linton, Jonathan; Chen, M.N.

2012-01-01

The concept of service regime is developed to extend and test Miozzo and Soete's service taxonomy. Derived from the synthesis approach of service innovation, the service regime considers sources of innovation, innovation trajectories, and appropriability. Hypotheses on firm patterns of innovation

Relationships Between Service Personal Values, Service Value, Satisfaction, and Loyalty: A Study Regarding Services of Private and State Hospitals in Turkey

Directory of Open Access Journals (Sweden)

Metin Argan

2017-06-01

Full Text Available Service and value are the two inseparable concepts in experiential service environment. Service personal value is a concept that is subjectively assessed from a consumer perspective, and is associated with service value, consumer satisfaction and loyalty. In this context, the purpose of this study was to examine the relationships between services personal values, service value, satisfaction, and loyalty. Data were collected from persons (996 receiving services from private hospitals and state hospitals using convenience sampling method. The scales of service personal values, service value, satisfaction and loyalty were adapted from literature. Confirmatory factor analysis (CFA was used to investigate validity and reliability of the scales. Then, a structural equation model (SEM was developed and tested using data with Lisrel 8.80 software. The results of the study indicate significant relationships between services personal values, service value, satisfaction, and loyalty. The results of the study have significant implications as to how well private hospital managers design strategies of health service, satisfaction, and loyalty.

Service management process maps your route to service excellence

CERN Document Server

Associates, Computer

2007-01-01

ITIL® has become the de facto standard in Service Management best practice processes and the lens through which the value of IT services is viewed and measured. ITIL, with its emphasis on standardizing IT processes and building a common language, helps you better manage and optimize the cost and quality of IT services.As organizations look to implement quality Service Management processes, the same questions repeatedly arise: How do all these processes interface with each other? How do the processes work within a culture of change and evolution? How can we easily communicate

Service Provisioning Framework for Digital Smart Home Services

OpenAIRE

Kazanavicius , Egidijus; Imbrasas , Darius; Razukas , Mantas

2011-01-01

Part 3: Digital Goods and Products; International audience; “Development and Management Framework of Smart Home Services (SNAPAS)” is an innovative system, which seeks to fill the market niche of Smart Home services and fully complies with the priorities of scientific development approved by the European Parliament and Council. Framework is characterized by an open component-based pluggable architecture, which provides new forms of interactive services in home environments, including the thir...

Logistics service management; differentiating the logistics service

NARCIS (Netherlands)

Veeken, van der D.J.M.; Rutten, W.G.M.M.

1998-01-01

In this article a model is described, which enables differentiation of the logistics service that a company offers to its customers. Differentiating this service is essential for businesses with a large variation within their customer and/or products portfolio. The model consists of four phases:

Producer services, economic geography, and services tradability

NARCIS (Netherlands)

de Vaal, A; van den Berg, M

We investigate how the incorporation of producer services linkages affects the outcome of an economic geography model. We specify the production of manufactures such that a variety of producer services is needed to transform tradable unfinished goods into final consumption goods. We find that

APPLICATION FRAMEWORK IN ENGINEERING SERVICE ORIENTED ARCHITECTURE SYSTEM SERVICE

Directory of Open Access Journals (Sweden)

Ade Hodijah

2017-03-01

Full Text Available The Service Engineering (SE is understood as a framework to create innovative services in application development of information technology approach to Service Oriented Architecture (SOA. Implementing SOA is required methodology to identify services that can be used again in the application and organization of a company. in this research, software development model used is object-oriented methodologies, SOA itself is a collection consisting of tools, technologies, frameworks, and best practices that facilitate the implementation of a service quickly. in a study this uses the tools of Business Process Management System (BPMS to support the implementation of service-oriented software. the purpose of this study is to produce a model of activities and artifacts of the application software development models of the SE with a case study Rate Loans. Validation to the design of the model is done through testing of the software produced. The results showed that the application of the SE in the development of service-oriented software can use the object-oriented methodology by providing additional value-added analysis and redesign of business processes to be implemented on a BPMS. BPMS usage of the application of the SE on the SOA has the advantage of visualization in the management of business processes.

Management services

International Nuclear Information System (INIS)

Adkins, S.K.; Alford, D.R.; Barnette, A.B.

1979-01-01

The Management Services Section provides coordinated professional administrative services to the Fusion Energy Division (FED), allowing the work of technical professionals to be more fully concentrated in their areas of specialty. Services are provided in general administration, personnel, financial management, communications (including text and graphics generation), management information, library, safety, quality assurance, and nonprogrammatic engineering services. Highlights of the past year included adoption of the Procurement Module in the FED Management Information System (MIS) for use by the entire Laboratory, completion of the Personnel Module of the MIS, greatly increased personnel recruiting activity, and increased industrial subcontracting activity

The Implementation of Minimum Service Standards (MMS on Public Service for Health Services Sector in Bondowoso, Indonesia

Directory of Open Access Journals (Sweden)

Untung Kuzairi

2018-04-01

Full Text Available One of heatlh policies implemented by the hospital is the minimum service standards (MSS. MSS is a benchmark of hospital service quality in providing services to the public. Talking about health service quality problem, it was found out as the field fact that the achievement of MSS indicator in General Hospital of Dr. H. Koesnadi Bondowoso, Indonesia in 2016 still did not fulfill target of standard hospital service (type B and  minimum service standard (MSS of hospital. This fact shows that the quality of health services in general hospital of  dr. H. Koesnadi Bondowoso is still low. So, this research aims to describe the policy implementation of minimum service standard and to analyze the obstacles in the implementation of MSS policy at general hospital of  dr. H. Koesnadi Bondowoso. So, this research would discuss the policy implementation of minimum service standards by using Edward III concept as a tool to analyze it. This research employed qualitative research with phenomenological approach. The results showed that the implementation of MSS policy of dr. H. Koesnadi Bondowoso general hospital still did not run well. This was due to several factors  such as communication, bureaucratic structure, sources, dispositions (attitude and leadership in sectoral ego control. Sectoral ego can be shaped from educational background of specialist doctors who still adhered seniority and lack of individual role of implementor in building interpersonal communication and conflict management.

Developing an Employee Counselling Service within the British National Health Service.

Science.gov (United States)

Whelan, Linda; Robson, Maggie; Cook, Peter

1999-01-01

Evaluation of an employee counseling service in Britain's National Health Service by 26 staff participants found the service was valued by employees. Designed to meet the objectives of a "healthy workplace" initiative, the service appeared to be addressing staff support needs. (SK)

Study on e-government services quality: The integration of online and offline services

Directory of Open Access Journals (Sweden)

Jing Fan

2015-05-01

Full Text Available Purpose: E-Government, as a new bond linking the government and the public, has gradually become the focus of innovation in government services. The paper focuses on the e-Government service quality issues from the perspective of users. Design/methodology/approach: From the aspects of online service quality perception and offline service quality perception, based on IS Success model and SERQUAL model, e-Government Services Quality model has been set up with information quality, system quality and service quality as key factors. Then, the survey method was applied to collect data and then to test the model. Findings: It was found that users’ perception of offline service quality has a significant effect on improving their perception of online service quality, and online service quality perception has a significant effect on public satisfaction of e-Government services; information clarity, system security and stability, interactive services and “one-stop” services all have a significant effect on public satisfaction of e-Government services. However, offline service quality perception has certain positive effect on public satisfaction of e-Government services but not dramatically. Research limitations/implications: Mobile e-Government as an important direction of the development of e-Government, in the future, we will study more about mobile e-Government services channels. Originality/value: This study further develops the theory of information system service quality, and also provides a theoretical reference for government departments. On the one hand, based on the characteristics of e-government system, information quality, system quality and service quality in the previous system service model are further discussed; on the other hand, both online and offline services are taken into consideration in the information system service model, thus establishing the e-government services quality model and making an in-depth study of the

Service marketing

Directory of Open Access Journals (Sweden)

Babić-Hodović Vesna

2002-01-01

Full Text Available Development of postindustrial society and services revolution created numerous changes in size of consumer demand, consumer reaction and priorities. Continuous change on the side of demand and offer must follow changes in marketing orientation. Leader in that change is services marketing which by knowing services range and all the changes builds a new concept called Relationship Marketing.

Nursing service innovation: A case study examining emergency nurse practitioner service sustainability.

Science.gov (United States)

Fox, Amanda; Gardner, Glenn; Osborne, Sonya

2018-02-01

This research aimed to explore factors that influence sustainability of health service innovation, specifically emergency nurse practitioner service. Planning for cost effective provision of healthcare services is a concern globally. Reform initiatives are implemented often incorporating expanding scope of practice for health professionals and innovative service delivery models. Introducing new models is costly in both human and financial resources and therefore understanding factors influencing sustainability is imperative to viable service provision. This research used case study methodology (Yin, ). Data were collected during 2014 from emergency nurse practitioners, emergency department multidisciplinary team members and documents related to nurse practitioner services. Collection methods included telephone and semi-structured interviews, survey and document analysis. Pattern matching techniques were used to compare findings with study propositions. In this study, emergency nurse practitioner services did not meet factors that support health service sustainability. Multidisciplinary team members were confident that emergency nurse practitioner services were safe and helped to meet population health needs. Organizational support for integration of nurse practitioner services was marginal and led to poor understanding of service capability and underuse. This research provides evidence informing sustainability of nursing service models but more importantly raises questions about this little explored field. The findings highlight poor organizational support, excessive restrictions and underuse of the service. This is in direct contrast to contemporary expanding practice reform initiatives. Organizational support for integration is imperative to future service sustainability. © 2017 John Wiley & Sons Ltd.

CDBG Public Services Activity

Data.gov (United States)

Department of Housing and Urban Development — CDBG activity related to public services, including senior services, legal services, youth services, employment training, health services, homebuyer counseling, food...

Volunteer Service and Service Learning: Opportunities, Partnerships, and United Nations Millennium Development Goals.

Science.gov (United States)

Dalmida, Safiya George; Amerson, Roxanne; Foster, Jennifer; McWhinney-Dehaney, Leila; Magowe, Mabel; Nicholas, Patrice K; Pehrson, Karen; Leffers, Jeanne

2016-09-01

This article explores approaches to service involvement and provides direction to nurse leaders and others who wish to begin or further develop global (local and international) service or service learning projects. We review types of service involvement, analyze service-related data from a recent survey of nearly 500 chapters of the Honor Society of Nursing, Sigma Theta Tau International (STTI), make recommendations to guide collaborative partnerships and to model engagement in global and local service and service learning. This article offers a literature review and describes results of a survey conducted by the STTI International Service Learning Task Force. Results describe the types of service currently conducted by STTI nursing members and chapters, including disaster response, service learning, and service-related responses relative to the Millennium Development Goals (MDGs). The needs of chapter members for information about international service are explored and recommendations for promoting global service and sustainability goals for STTI chapters are examined. Before engaging in service, volunteers should consider the types of service engagement, as well as the design of projects to include collaboration, bidirectionality, sustainability, equitable partnerships, and inclusion of the United Nations Sustainable Development Goals. STTI supports the learning, knowledge, and professional development of nurses worldwide. International service and collaboration are key to the advancement of the nursing profession. Culturally relevant approaches to international service and service learning are essential to our global organization, as it aims to impact the health status of people globally. © 2016 Sigma Theta Tau International.

78 FR 63310 - Senior Executive Service; Fiscal Service Performance Review Board

Science.gov (United States)

2013-10-23

... Performance Review Board AGENCY: Bureau of the Fiscal Service, Treasury. ACTION: Notice. SUMMARY: This notice announces the appointment of the members of the Fiscal Service Performance Review Board (PRB) for the Bureau of the Fiscal Service (Fiscal Service). The PRB reviews the performance appraisals of career senior...

Virtual Web Services

OpenAIRE

Rykowski, Jarogniew

2007-01-01

In this paper we propose an application of software agents to provide Virtual Web Services. A Virtual Web Service is a linked collection of several real and/or virtual Web Services, and public and private agents, accessed by the user in the same way as a single real Web Service. A Virtual Web Service allows unrestricted comparison, information merging, pipelining, etc., of data coming from different sources and in different forms. Detailed architecture and functionality of a single Virtual We...

Full Service Leasing

OpenAIRE

Richter, Ján

2009-01-01

Aim of this master thesis is to describe the service of Full Service Leasing, as a modern form of financing and management of assets, primarily automobile fleet. Description of full service leasing is designed as a comprehensive and complete guide to support reader's position when deciding to finance and manage a fleet by this service. Whether the reader is an entrepreneur, CFO, fleet manager, new employee of leasing company, or anyone who is interested in this service, this master thesis wil...

Applying Importance-Performance Analysis as a Service Quality Measure in Food Service Industry

OpenAIRE

Tzeng, Gwo-Hshiung; Chang, Hung-Fan

2011-01-01

As the global economy becomes a service oriented economy, food service accounts for over 20% of service revenue, with an annual growth rate of more than 3%. Compared to physical products, service features are invisible, and the production and sale occurs simultaneously. There is not easy to measure the performance of service. Therefore, the service quality of catering services is considered to be an important topic of service management. According Market Intelligence & Consulting Institute (M...

Power-Scalable Blue-Green Bessel Beams

Science.gov (United States)

2016-02-23

building system to achieve emission at the desired blue colours , was, however, abandoned due to lack of funds relative to the original anticipated award...Chen, P. Steinvurzel, K. Rottwitt, S. Ramachandran, “High-energy Fiber Lasers at Non-traditional Colours , via Intermodal Nonlinearities,” CTu3M.6

Tidal and gravity waves study from the airglow measurements at ...

Indian Academy of Sciences (India)

The other waves may be the upward propagating gravity waves or waves resulting from the interaction of inter-mode tidal oscillations, interaction of tidal waves with planetary waves and gravity waves. Some times, the second harmonic wave has higher vertical velocity than the corresponding fundamental wave. Application ...

Research Trends of Inland Terminals: A Literature Review

Directory of Open Access Journals (Sweden)

Tomislav Rožić

2016-10-01

and revised. The review will summarize the literature related to development, classification, technological processes and location of inland terminals. In the end, the paper identifies a new proposition for further research based on the current trends and developments in inland terminals as an important factor of intermodal transport.

Dredging of the inland waters and sustainable management of the ...

African Journals Online (AJOL)

Nigerian Journal of Technological Research ... Inland waterways transportation is a key component of the intermodal transportation network and is essential to Nigeria's economy, environment and quality of life. IWT has a significant part to play in the states of Niger, Kogi, Anambra, Delta, Bayelsa, Rivers, Akwa-Ibom, Benue, ...

78 FR 16567 - Agency Information Collection Activities: Request for Comments for a New Information Collection

Science.gov (United States)

2013-03-15

... U.S. DOT's intermodal effort to promote the entry of women, persons with disabilities, and members... actively support the STIPDG by working closely with FHWA's Office of Human Resources, specifically the... necessary for the FHWA's performance; (2) the accuracy of the estimated burdens; (3) ways for the FHWA to...

7 CFR 3300.4 - Definitions.

Science.gov (United States)

2010-01-01

... limited to, railcars, trucks, trailers, semitrailers, and intermodal freight containers that have an.... Perishable foodstuffs means the quick deep-frozen and frozen food products listed in Annex 2, and the chilled food products listed in Annex 3 to the ATP. Reference equipment means a unit of equipment which has...

42 CFR 440.20 - Outpatient hospital services and rural health clinic services.

Science.gov (United States)

2010-10-01

... Definitions § 440.20 Outpatient hospital services and rural health clinic services. (a) Outpatient hospital... services that are not generally furnished by most hospitals in the State. (b) Rural health clinic services... 42 Public Health 4 2010-10-01 2010-10-01 false Outpatient hospital services and rural health...

Dosimetry Service

CERN Multimedia

2006-01-01

Cern Staff and Users can now consult their dose records for an individual or an organizational unit with HRT. Please see more information on our web page: http://cern.ch/rp-dosimetry Dosimetry Service is open every morning from 8.30 - 12.00. Closed in the afternoons. We would like to remind you that dosimeters cannot be sent to customers by internal mail. Short-term dosimeters (VCT's) must always be returned to the Service after the use and must not be left on the racks in the experimental areas or in the secretariats. Dosimetry Service Tel. 7 2155 Dosimetry.service@cern.ch http://cern.ch/rp-dosimetry

A service brokering and recommendation mechanism for better selecting cloud services.

Science.gov (United States)

Gui, Zhipeng; Yang, Chaowei; Xia, Jizhe; Huang, Qunying; Liu, Kai; Li, Zhenlong; Yu, Manzhu; Sun, Min; Zhou, Nanyin; Jin, Baoxuan

2014-01-01

Cloud computing is becoming the new generation computing infrastructure, and many cloud vendors provide different types of cloud services. How to choose the best cloud services for specific applications is very challenging. Addressing this challenge requires balancing multiple factors, such as business demands, technologies, policies and preferences in addition to the computing requirements. This paper recommends a mechanism for selecting the best public cloud service at the levels of Infrastructure as a Service (IaaS) and Platform as a Service (PaaS). A systematic framework and associated workflow include cloud service filtration, solution generation, evaluation, and selection of public cloud services. Specifically, we propose the following: a hierarchical information model for integrating heterogeneous cloud information from different providers and a corresponding cloud information collecting mechanism; a cloud service classification model for categorizing and filtering cloud services and an application requirement schema for providing rules for creating application-specific configuration solutions; and a preference-aware solution evaluation mode for evaluating and recommending solutions according to the preferences of application providers. To test the proposed framework and methodologies, a cloud service advisory tool prototype was developed after which relevant experiments were conducted. The results show that the proposed system collects/updates/records the cloud information from multiple mainstream public cloud services in real-time, generates feasible cloud configuration solutions according to user specifications and acceptable cost predication, assesses solutions from multiple aspects (e.g., computing capability, potential cost and Service Level Agreement, SLA) and offers rational recommendations based on user preferences and practical cloud provisioning; and visually presents and compares solutions through an interactive web Graphical User Interface (GUI).

A Service Brokering and Recommendation Mechanism for Better Selecting Cloud Services

Science.gov (United States)

Gui, Zhipeng; Yang, Chaowei; Xia, Jizhe; Huang, Qunying; Liu, Kai; Li, Zhenlong; Yu, Manzhu; Sun, Min; Zhou, Nanyin; Jin, Baoxuan

2014-01-01

Cloud computing is becoming the new generation computing infrastructure, and many cloud vendors provide different types of cloud services. How to choose the best cloud services for specific applications is very challenging. Addressing this challenge requires balancing multiple factors, such as business demands, technologies, policies and preferences in addition to the computing requirements. This paper recommends a mechanism for selecting the best public cloud service at the levels of Infrastructure as a Service (IaaS) and Platform as a Service (PaaS). A systematic framework and associated workflow include cloud service filtration, solution generation, evaluation, and selection of public cloud services. Specifically, we propose the following: a hierarchical information model for integrating heterogeneous cloud information from different providers and a corresponding cloud information collecting mechanism; a cloud service classification model for categorizing and filtering cloud services and an application requirement schema for providing rules for creating application-specific configuration solutions; and a preference-aware solution evaluation mode for evaluating and recommending solutions according to the preferences of application providers. To test the proposed framework and methodologies, a cloud service advisory tool prototype was developed after which relevant experiments were conducted. The results show that the proposed system collects/updates/records the cloud information from multiple mainstream public cloud services in real-time, generates feasible cloud configuration solutions according to user specifications and acceptable cost predication, assesses solutions from multiple aspects (e.g., computing capability, potential cost and Service Level Agreement, SLA) and offers rational recommendations based on user preferences and practical cloud provisioning; and visually presents and compares solutions through an interactive web Graphical User Interface (GUI

The Importance of Perceived Service Value in Retail Banking Services

OpenAIRE

Aleksandra Pisnik; Jasmina Dlačić; Borut Milfelner

2016-01-01

Purpose – In many industries, perceived service value is found to be a significant mediator between perceived service quality and customer satisfaction and loyalty. Therefore, this paper aims to test a conceptual model of perceived service value with its antecedents, such as perceived price and perceived service quality, and consequences, customer satisfaction and loyalty, in the retail banking industry. Design/Methodology/Approach – For the empirical study, a measurement instrument was d...

Quality Service Standard of Food and Beverage Service Staff in Hotel

OpenAIRE

Thanasit Suksutdhi

2014-01-01

This survey research aims to study the standard of service quality of food and beverage service staffs in hotel business by studying the service standard of three sample hotels, Siam Kempinski Hotel Bangkok, Four Seasons Resort Chiang Mai, and Banyan Tree Phuket. In order to find the international service standard of food and beverage service, triangular research, i.e. quantitative, qualitative, and survey were employed. In this research, questionnaires and in-depth interview were used for ge...

Customer Satisfaction in Internal Customer Service : Case: Abloy Oy Internal Customer Service

OpenAIRE

Turunen, Susanna

2011-01-01

ABSTRACT Turunen, Susanna Marita 2011. Customer Satisfaction in Internal Customer Service. Case: Abloy Oy Internal Customer Service. Master’s thesis. Kemi-Tornio University of Applied Sciences. Business and Culture. Pages 73. Appendix 1. This thesis discusses and studies service quality and customer satisfaction in internal customer service. The main objective is to find out what the service quality level in the internal customer service at Abloy Oy is and whether there exists a diffe...

Analyzing e-service quality in service-based website by E-SERVQUAL

Directory of Open Access Journals (Sweden)

Babak Nemati

2012-04-01

Full Text Available Over the past two decades, two-way communication via web-based exchanges has been a popular method for different activities such as electronic transaction, publication, broadcasting, and other service applications. However, it is always necessary to measure the performance quality of web services using different technique such as e-SERVQUAL model. The proposed study of this paper uses this technique for measuring the quality of Iranian university e-services. The proposed study distributes a standard questionnaire among students who use this service through internet. The results indicate that only efficiency and online service quality in the e-service system are desirable. Managerial implications are represented.

Color Doppler US of normal cerebral venous sinuses in neonates: a comparison with MR venography

International Nuclear Information System (INIS)

Miller, Elka; Daneman, Alan; Doria, Andrea S.; Blaser, Susan; Traubici, Jeffrey; Jarrin, Jose; Shroff, Manohar; Moineddin, Rahim; Moore, Aideen

2012-01-01

Color Doppler US (CDUS) has been used for evaluation of cerebral venous sinuses in neonates. However, there is very limited information available regarding the appearance of superficial and deep normal cerebral venous sinuses using CDUS and the specificity of the technique to rule out disease. To determine the specificity, inter-modality and inter-reader agreement of color Doppler US (CDUS). To evaluate normal cerebral venous sinuses in neonates in comparison to MR venography (MRV). Newborns undergoing a clinically indicated brain MRI were prospectively evaluated. All underwent a dedicated CDUS of the cerebral venous sinuses within 10 h (mean, 3.5 h, range, and 2-7.6 h) of the MRI study using a standard protocol. Fifty consecutive neonates participated in the study (30 males [60%]; 25-41 weeks old; mean, 37 weeks). The mean time interval between the date of birth and the CDUS study was 19.1 days. No cases showed evidence of thrombosis. Overall agreement for US reading was 97% (range, 82-100%), for MRV reading, 99% (range, 96-100%) and for intermodality, 100% (range, 96-100%). Excellent US-MRI agreement was noted for superior sagittal sinus, cerebral veins, straight sinus, torcular Herophili, sigmoid sinus, superior jugular veins (94-98%) and transverse sinuses (82-86%). In 10 cases (20%), MRV showed flow gaps whereas normal flow was demonstrated with US. Visualization of the inferior sagittal sinus was limited with both imaging techniques. Excellent reading agreement was noted for US, MRV and intermodality. CDUS is highly specific to rule out cerebral venous thrombosis in neonates and holds potential for clinical application as part of clinical-laboratory-imaging algorithms of pre/post-test probabilities of disease. (orig.)

Applying Importance-Performance Analysis as a Service Quality Measure in Food Service Industry

Directory of Open Access Journals (Sweden)

Gwo-Hshiung Tzeng

2011-09-01

Full Text Available As the global economy becomes a service oriented economy, food service accounts for over 20% of service revenue, with an annual growth rate of more than 3%. Compared to physical products, service features are invisible, and the production and sale occurs simultaneously. There is not easy to measure the performance of service. Therefore, the service quality of catering services is considered to be an important topic of service management. According Market Intelligence & Consulting Institute (MIC to apply blog text analyzing to point out top 10 restaurants of blog in Taiwan, what it’s popular restaurant in food service industries. This paper attempts to identify both the importance and performance of restaurant service quality in the Taiwan food service industry using the SERVQUAL and IPA model. We can conclude with certainty that three methods (SERVQUAL, IF and IPA are able to explain significant amount of service quality. At the same time, the service quality factors of IPA model had more comprehensive consideration in comparison to those of SERVQUAL and IF.

Service Modularity and Architecture

DEFF Research Database (Denmark)

Brax, Saara A.; Bask, Anu; Hsuan, Juliana

2017-01-01

, platform-based and mass-customized service business models, comparative research designs, customer perspectives and service experience, performance in context of modular services, empirical evidence of benefits and challenges, architectural innovation in services, modularization in multi-provider contexts......Purpose: Services are highly important in a world economy which has increasingly become service driven. There is a growing need to better understand the possibilities for, and requirements of, designing modular service architectures. The purpose of this paper is to elaborate on the roots...... of the emerging research stream on service modularity, provide a concise overview of existing work on the subject, and outline an agenda for future research on service modularity and architecture. The articles in the special issue offer four diverse sets of research on service modularity and architecture. Design...

78 FR 63521 - Product Change-Parcel Select & Parcel Return Service Negotiated Service Agreement

Science.gov (United States)

2013-10-24

... Request of the United States Postal Service to Add Parcel Select & Parcel Return Service Contract 5 to... POSTAL SERVICE Product Change--Parcel Select & Parcel Return Service Negotiated Service Agreement.... SUPPLEMENTARY INFORMATION: The United States Postal Service[supreg] hereby gives notice that, pursuant to 39 U.S...

AllotmentDecnService

Data.gov (United States)

Department of Veterans Affairs — The AllotmentDecnService is a service supporting operations to access/update data related to (Compensation and Pension) Awards. This service also supports business...

Role Coastumer Service PT. Bank Danamon Provide Service to Customers

OpenAIRE

", NURJANAH; Hardani, Ninda

2015-01-01

PT. Bank Danamon Pekanbaru is the bank engaged in banking goods and services that always seeks to prioritize the satisfaction of its customers. The employee on duty and deal directly with the customer in providing services commonly known as customer service that are required to have the ability to serve customers accurately and quickly and have good communication skills. The purpose of this study was to determine the role of customer service as a receptionist, Deskman, salesman, customer rela...

Advanced web services

CERN Document Server

Bouguettaya, Athman; Daniel, Florian

2013-01-01

Web services and Service-Oriented Computing (SOC) have become thriving areas of academic research, joint university/industry research projects, and novel IT products on the market. SOC is the computing paradigm that uses Web services as building blocks for the engineering of composite, distributed applications out of the reusable application logic encapsulated by Web services. Web services could be considered the best-known and most standardized technology in use today for distributed computing over the Internet. This book is the second installment of a two-book collection covering the state-o

QUALITY OF SERVICE BASED WEB SERVICE SELECTION: AN EVALUATION OF TECHNIQUES

Directory of Open Access Journals (Sweden)

Rigga Widar Atmagi

2012-07-01

Full Text Available Normal 0 false false false IN X-NONE X-NONE MicrosoftInternetExplorer4 st1\\:*{behavior:url(#ieooui } /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} In service oriented computing, web services are the basic construct that aims to facilitate building of business application in a more flexible and interoperable manner for enterprise collaboration. One of the most promising advantages of web service technology is the possibility of creating added-value services by combining existing ones. A key step for composing and executing services lies in the selection of the individual services to use. Much attention has been devoted to appropriate selection of service functionalities, but also the non-functional properties of the services play a key role. A web service selection technique must take as much as possible the important influencing aspects into account to the selection processes in order to minimize the selection efforts. This paper evaluates several web service selection techniques published in literature with the focus on their contributions to web service selection. The evaluation results may be used as a basis for improving web service selection techniques that may simplify the selection tasks.

The Strategic Use of Service Design for Leaders in Service Organizations

Directory of Open Access Journals (Sweden)

Judith Gloppen

2011-12-01

Full Text Available There is a growing interest among scholars, practitioners and organizations as to how design may benefit management, particularly when this happens in a service context. In this exploratory qualitative study, I investigate such a multi-disciplinary intersection with the aim of better understanding how service design may be of value for leaders in service organizations on a strategic level. The research draws on a service design approach called AT-ONE. Addressed are ways that the strategic use of service design may influence attitudes and transformation in service organizations. The study presents views from the designers, implementers and users of this approach, supported by participant observation and interviews. This was done through in-depth qualitative interviews with the AT-ONE project members and designer, with the service design professional company involved, and leaders from the businesses participating in the project and workshop sessions. These were observed by the researcher. Drawing on the findings of this exploratory study, some implications for the field of service design management at the corporate level are offered.

Quality Management of Services

Directory of Open Access Journals (Sweden)

Yuriy I. Dreizis

2016-10-01

Full Text Available It is shown that services take the leading place in modern, post-industrial society. The world economy has passed the period of deindustrialization and became service economy. Fundamentals of service economy are not physical goods, but service. The special nature of service and its property demands the mechanism of management, other than physical goods. Ensuring necessary quality of the provided service is one of the main problems, which is put before the organization by peculiar properties of service. Therefore, quality management of service is the most important branch of management of the modern organization.

13 CFR 130.340 - SBDC services and restrictions on service.

Science.gov (United States)

2010-01-01

..., Training and Specialized Services, concerning the formation, financing, management and operation of small... 13 Business Credit and Assistance 1 2010-01-01 2010-01-01 false SBDC services and restrictions on service. 130.340 Section 130.340 Business Credit and Assistance SMALL BUSINESS ADMINISTRATION SMALL...

Forensic mental health services: Current service provision and planning for a prison mental health service in the Eastern Cape

Directory of Open Access Journals (Sweden)

Kiran Sukeri

2016-05-01

Full Text Available Objectives: No research data exists on forensic psychiatric service provision in the Eastern Cape, Republic of South Africa. The objective of this research was to assess current forensic psychiatric service provision and utilisation rates at Fort England Hospital. This is important in improving and strengthening the service. A related objective was to develop a model for a provincial prison mental health service. Methodology: This study is a situational analysis of an existing forensic psychiatric service in the Eastern Cape. The design of the study was cross sectional. An audit questionnaire was utilised to collate quantitative data, which was submitted to Fort England Hospital, Grahamstown. A proposed prison mental health service was developed utilising prevalence rates of mental illness among prisoners to calculate bed and staff requirements for an ambulatory and in-patient service. Results: During the study period a total of 403 remand detainees were admitted to the forensic psychiatry division of Fort England Hospital. The average length of stay was 494 days and the bed utilisation rate was determined at 203.54%. We estimate that to provide a provincial prison mental health service to treat psychotic illnesses and major depression the province requires a 52 bedded facility and a total staff complement of approximately 31. Conclusions: Forensic psychiatric services include the assessment, management and treatment of mentally disordered persons in conflict with the law and prisoners requiring psychiatric assessments. The Eastern Cape Province does not have plans or policies to assess and manage mentally ill offenders, resulting in an increased load on available services. We recommend that an inter-departmental task team, which includes Health, Justice and Constitutional Development and Correctional Services, should be established in the province, to develop a strategy to assist in the development of an effective and efficient forensic

At your service!

CERN Multimedia

Laëtitia Pedroso

2011-01-01

Everyone, at some time or another, has needed to get a new key cut, or to have an office painted or to get their hands on a document without knowing who to ask. People who have been at CERN for many years obviously don't experience this very often, but picking their way through the Laboratory's many services can be a real challenge for users and new arrivals. The Service Desk is now there to help !   The service desk team in Building 55. The new Service Desk is a one-stop shop for information on CERN. Physically located in Building 55 it has a single telephone number (77777) and a web portal (the CERN service portal) that can be accessed 24/7, providing all the answers to your logistical questions. The IT and GS Departments have been collaborating on this project for nearly a year and a half. Today, all the services offered by the GS and IT Departments are listed in the CERN service portal. "The CERN service portal is simple to use and works just like a key-word search engine. A list of r...

Exploring Modularity in Services

DEFF Research Database (Denmark)

Avlonitis, Viktor; Hsuan, Juliana

2017-01-01

the effects of modularity and integrality on a range of different analytical levels in service architectures. Taking a holistic approach, the authors synthesize and empirically deploy a framework comprised of the three most prevalent themes in modularity and service design literature: Offering (service...... insights on the mirroring hypothesis of modularity theory to services. Originality/value The paper provides a conceptualization of service architectures drawing on service design, modularity, and market relationships. The study enriches service design literature with elements from modularity theory...

The Climate Services Partnership (CSP): Working Together to Improve Climate Services Worldwide

Science.gov (United States)

Zebiak, S.; Brasseur, G.; Members of the CSP Coordinating Group

2012-04-01

Throughout the world, climate services are required to address urgent needs for climate-informed decision-making, policy and planning. These needs were explored in detail at the first International Conference on Climate Services (ICCS), held in New York in October 2011. After lengthy discussions of needs and capabilities, the conference culminated in the creation of the Climate Services Partnership (CSP). The CSP is an informal interdisciplinary network of climate information users, providers, donors and researchers interested in improving the provision and development of climate services worldwide. Members of the Climate Services Partnership work together to share knowledge, accelerate learning, develop new capacities, and establish good practices. These collaborative efforts will inform and support the evolution and implementation of the Global Framework for Climate Services. The Climate Services Partnership focuses its efforts on three levels. These include: 1. encouraging and sustaining connections between climate information providers, users, donors, and researchers 2. gathering, synthesizing and disseminating current knowledge on climate services by way of an online knowledge management platform 3. generating new knowledge on critical topics in climate service development and provision, through the creation of focused working groups on specific topics To date, the Climate Services Partnership has made progress on all three fronts. Connections have been fostered through outreach at major international conferences and professional societies. The CSP also maintains a website and a monthly newsletter, which serves as a resource for those interested in climate services. The second International Conference on Climate Services (ICCS2) will be held in Berlin in September. The CSP has also created a knowledge capture system that gathers and disseminates a wide range of information related to the development and provision of climate services. This includes an online

Marketing Youth Services.

Science.gov (United States)

Dimick, Barbara

1995-01-01

Marketing techniques in youth services are useful for designing programs, collections, and services and for determining customer needs. The marketing mix--product, place, price, and practice--provides a framework for service analysis. (AEF)

An Automatic Web Service Composition Framework Using QoS-Based Web Service Ranking Algorithm.

Science.gov (United States)

Mallayya, Deivamani; Ramachandran, Baskaran; Viswanathan, Suganya

2015-01-01

Web service has become the technology of choice for service oriented computing to meet the interoperability demands in web applications. In the Internet era, the exponential addition of web services nominates the "quality of service" as essential parameter in discriminating the web services. In this paper, a user preference based web service ranking (UPWSR) algorithm is proposed to rank web services based on user preferences and QoS aspect of the web service. When the user's request cannot be fulfilled by a single atomic service, several existing services should be composed and delivered as a composition. The proposed framework allows the user to specify the local and global constraints for composite web services which improves flexibility. UPWSR algorithm identifies best fit services for each task in the user request and, by choosing the number of candidate services for each task, reduces the time to generate the composition plans. To tackle the problem of web service composition, QoS aware automatic web service composition (QAWSC) algorithm proposed in this paper is based on the QoS aspects of the web services and user preferences. The proposed framework allows user to provide feedback about the composite service which improves the reputation of the services.

75 FR 54445 - Senior Executive Service; Financial Management Service Performance Review Board (PRB)

Science.gov (United States)

2010-09-07

..., Management (Chief Financial Officer). Alfred J. Kopec, Assistant Commissioner, Business Architecture. Sheryl... DEPARTMENT OF THE TREASURY Fiscal Service Senior Executive Service; Financial Management Service Performance Review Board (PRB) AGENCY: Financial Management Service, Fiscal Service, Treasury. ACTION: Notice...

Service design as an approach to new service development : reflections and futures studies

OpenAIRE

Yu, Eun; Sangiorgi, Daniela

2014-01-01

This paper illustrates how, although Service Design has been described as evolving from a narrow description of a phase in New Service Development (NSD) to an approach to Service Innovation, the current Service Design research is still focused on the initial stages of NSD. Comparing existing Service Design research with foundational knowledge on NSD, the authors have proposed two complementary directions for future Service Design studies: 1) the expansion of ‘service design as a phase’ to inv...

75 FR 13051 - Presumptions of Service Connection for Persian Gulf Service

Science.gov (United States)

2010-03-18

... response to ``RIN 2900-AN24--Presumptions of Service Connection for Persian Gulf Service.'' Copies of...) Cardiovascular signs or symptoms. (12) Abnormal weight loss. (13) Menstrual disorders. (c) Presumptive service...

Optimal Service Distribution in WSN Service System Subject to Data Security Constraints

Science.gov (United States)

Wu, Zhao; Xiong, Naixue; Huang, Yannong; Gu, Qiong

2014-01-01

Services composition technology provides a flexible approach to building Wireless Sensor Network (WSN) Service Applications (WSA) in a service oriented tasking system for WSN. Maintaining the data security of WSA is one of the most important goals in sensor network research. In this paper, we consider a WSN service oriented tasking system in which the WSN Services Broker (WSB), as the resource management center, can map the service request from user into a set of atom-services (AS) and send them to some independent sensor nodes (SN) for parallel execution. The distribution of ASs among these SNs affects the data security as well as the reliability and performance of WSA because these SNs can be of different and independent specifications. By the optimal service partition into the ASs and their distribution among SNs, the WSB can provide the maximum possible service reliability and/or expected performance subject to data security constraints. This paper proposes an algorithm of optimal service partition and distribution based on the universal generating function (UGF) and the genetic algorithm (GA) approach. The experimental analysis is presented to demonstrate the feasibility of the suggested algorithm. PMID:25093346

76 FR 59119 - Notice of Availability for the Draft Environmental Impact Statement/Environmental Impact Report...

Science.gov (United States)

2011-09-23

... the Port have agreed to jointly prepare a DEIS/DEIR in order to optimize efficiency and avoid... Motor Sales) ; on the east by Piers C and D; on the south by Southern California Edison (SCE) property... system, 12 rail-mounted electric-powered gantry cranes, and intermodal rail yard (10-loading tracks...

49 CFR 385.501 - Roadability review.

Science.gov (United States)

2010-10-01

... 49 Transportation 5 2010-10-01 2010-10-01 false Roadability review. 385.501 Section 385.501... Intermodal Equipment Providers § 385.501 Roadability review. (a) FMCSA will perform roadability reviews of... the roadability review using the criteria in appendix A to this part as they relate to compliance with...

Delivering Service Quality in Alcohol Treatment: A Qualitative Comparison of Public and Private Treatment Centres by Service Users and Service Providers

Science.gov (United States)

Resnick, Sheilagh M.; Griffiths, Mark D.

2012-01-01

In the UK, quality of care has now been placed at the centre of the National Health Service (NHS) modernisation programme. To date, there has been little research on the service quality delivery of alcohol treatment services from the perspective of both the service user and service provider. Therefore, this qualitative study explored the…

Telecommunications Relay Services

Science.gov (United States)

... Home » Health Info » Hearing, Ear Infections, and Deafness Telecommunications Relay Services On this page: What are telecommunication ... additional information about telecommunication relay services? What are telecommunication relay services? Title IV of the Americans with ...

Medical Virtual Public Services

Directory of Open Access Journals (Sweden)

Iulia SURUGIU

2008-01-01

Full Text Available The healthcare enterprises are very disconnected. This paper intends to propose a solution that will provide citizens, businesses and medical enterprises with improved access to medical virtual public services. Referred medical services are based on existing national medical Web services and which support medically required services provided by physicians and supplementary health care practitioners, laboratory services and diagnostic procedures, clinics and hospitals’ services. Requirements and specific rules of these medical services are considered, and personalization of user preferences will to be supported. The architecture is based on adaptable process management technologies, allowing for virtual services which are dynamically combined from existing national medical services. In this way, a comprehensive workflow process is set up, allowing for service-level agreements, an audit trail and explanation of the process to the end user. The process engine operates on top of a virtual repository, providing a high-level semantic view of information retrieved from heterogeneous information sources, such as national sources of medical services. The system relies on a security framework to ensure all high-level security requirements are met. System’s architecture is business oriented: it focuses on Service Oriented Architecture - SOA concepts, asynchronously combining Web services, Business Process Management – BPM rules and BPEL standards.

Service mining framework and application

CERN Document Server

Chang, Wei-Lun

2014-01-01

The shifting focus of service from the 1980s to 2000s has proved that IT not only lowers the cost of service but creates avenues to enhance and increase revenue through service. The new type of service, e-service, is mobile, flexible, interactive, and interchangeable. While service science provides an avenue for future service researches, the specific research areas from the IT perspective still need to be elaborated. This book introduces a novel concept-service mining-to address several research areas from technology, model, management, and application perspectives. Service mining is defined as "a systematical process including service discovery, service experience, service recovery, and service retention to discover unique patterns and exceptional values within the existing services." The goal of service mining is similar to data mining, text mining, or web mining, and aims to "detect something new" from the service pool. The major difference is the feature of service is quite distinct from the mining targe...

Web Service

Science.gov (United States)

... topic data in XML format. Using the Web service, software developers can build applications that utilize MedlinePlus health topic information. The service accepts keyword searches as requests and returns relevant ...

Business service modeling for the service-oriented enterprise

NARCIS (Netherlands)

Jayasinghe Arachchig, J.; Weigand, H.; Jeusfeld, M.A.

2012-01-01

Service-oriented architectures are the upcoming business standard for realizing enterprise information systems, thus creating a need for analysis and design methods that are truly service-oriented. Most research on this topic so far takes a strict software engineering perspective. For a proper

Service level status-a new real-time status display for IT services

Energy Technology Data Exchange (ETDEWEB)

Lopienski, S [IT Department, FIO group CERN, European Organization for Nuclear Research, 1211 Geneve 23 (Switzerland)], E-mail: Sebastian.Lopienski@cern.ch

2008-07-15

Nowadays, IT departments provide, and people use, computing services of an increasingly heterogeneous nature. There is thus a growing need for a status display that groups these different services and reports their status and availability in a uniform way. The Service Level Status (SLS) system addresses these needs by providing a web-based display that dynamically shows availability, basic information and statistics about various IT services, as well as the dependencies between them. This paper first introduces the requirements SLS had to meet, and the main concepts behind it, like service availability and status, Key Performance Indicators (KPIs), sub/meta-services, and service dependencies. It then describes the SLS system architecture, and some interesting implementation details, such as the usage of XML Schemas. Since clear visualization of service availability and status is one of the main goals of SLS, emphasis is put on describing the intuitive web-based user interface.

Service level status-a new real-time status display for IT services

International Nuclear Information System (INIS)

Lopienski, S

2008-01-01

Nowadays, IT departments provide, and people use, computing services of an increasingly heterogeneous nature. There is thus a growing need for a status display that groups these different services and reports their status and availability in a uniform way. The Service Level Status (SLS) system addresses these needs by providing a web-based display that dynamically shows availability, basic information and statistics about various IT services, as well as the dependencies between them. This paper first introduces the requirements SLS had to meet, and the main concepts behind it, like service availability and status, Key Performance Indicators (KPIs), sub/meta-services, and service dependencies. It then describes the SLS system architecture, and some interesting implementation details, such as the usage of XML Schemas. Since clear visualization of service availability and status is one of the main goals of SLS, emphasis is put on describing the intuitive web-based user interface

SERVICE QUALITY DIMENSIONS AS PREDICTORS OF PERCEIVED SERVICE QUALITY IN RETAIL ENVIRONMENT

OpenAIRE

Jelčić, Sandra

2017-01-01

The purpose of this paper is to determine service quality dimensions as predictors of perceived service quality in retail environment. Recent studies emphasised the multidimensional nature of service quality and multidimensional service quality measurement models. Literature reveals that SERVQUAL (Parasuraman et al. 1988) and RSQS (Dabholkar et al. 1996) are the most common instruments used to measure service quality in retail. Considering different market environments neither SERVQUAL nor RS...

An anthropology of services toward a practice approach to designing services

CERN Document Server

Blomberg, Jeanette

2015-01-01

This book explores the possibility for an anthropology of services and outlines a practice approach to designing services. The reader is taken on a journey that Blomberg and Darrah have been on for the better part of a decade from their respective positions helping to establish a services research group within a large global enterprise and an applied anthropology master's program at a Silicon Valley university. They delve into the world of services to understand both how services are being conceptualized today and the possible benefits that might result from taking an anthropological view on s

Rethinking Library Service: Improving the User Experience with Service Blueprinting

Science.gov (United States)

Pretlow, Cassi; Sobel, Karen

2015-01-01

Service blueprinting is a process that businesses use for analyzing and improving service. Originally presented in the Harvard Business Review in 1984, it has retained a strong following ever since. At present, it is experiencing a revival at numerous academic institutions. The authors of this article present the process of service blueprinting.…

Debugging and Logging Services for Defence Service Oriented Architectures

Science.gov (United States)

2012-02-01

Service A software component and callable end point that provides a logically related set of operations, each of which perform a logical step in a...important to note that in some cases when the fault is identified to lie in uneditable code such as program libraries, or outsourced software services ...debugging is limited to characterisation of the fault, reporting it to the software or service provider and development of work-arounds and management

Bringing service design to manufacturing companies: integrating PSS and service design approaches

DEFF Research Database (Denmark)

Costa, Nina; Patrício, Lia; Morelli, Nicola

2018-01-01

in a manufacturing industry. This paper details how the application supports the design of product–service system solutions from the exploration to the implementation stages, highlighting the physical evidence of service, and contributes to advance design research at the intersection of PSS and Service Design.......Manufacturing companies increasingly try to innovate in their offers to consumers by creating more complete solutions that combine product and service components. However, shifting from a product-centric perspective to a solution-oriented perspective is challenging. The present study adopted...... a design research methodology and built on Service-Dominant logic, integrating the human-oriented perspective of Service Design with an organizational network-oriented perspective of Product–Service System. It creates a new Integrative PSS approach, evolves design models, and provides an application...

Designing Crop Simulation Web Service with Service Oriented Architecture Principle

Science.gov (United States)

Chinnachodteeranun, R.; Hung, N. D.; Honda, K.

2015-12-01

Crop simulation models are efficient tools for simulating crop growth processes and yield. Running crop models requires data from various sources as well as time-consuming data processing, such as data quality checking and data formatting, before those data can be inputted to the model. It makes the use of crop modeling limited only to crop modelers. We aim to make running crop models convenient for various users so that the utilization of crop models will be expanded, which will directly improve agricultural applications. As the first step, we had developed a prototype that runs DSSAT on Web called as Tomorrow's Rice (v. 1). It predicts rice yields based on a planting date, rice's variety and soil characteristics using DSSAT crop model. A user only needs to select a planting location on the Web GUI then the system queried historical weather data from available sources and expected yield is returned. Currently, we are working on weather data connection via Sensor Observation Service (SOS) interface defined by Open Geospatial Consortium (OGC). Weather data can be automatically connected to a weather generator for generating weather scenarios for running the crop model. In order to expand these services further, we are designing a web service framework consisting of layers of web services to support compositions and executions for running crop simulations. This framework allows a third party application to call and cascade each service as it needs for data preparation and running DSSAT model using a dynamic web service mechanism. The framework has a module to manage data format conversion, which means users do not need to spend their time curating the data inputs. Dynamic linking of data sources and services are implemented using the Service Component Architecture (SCA). This agriculture web service platform demonstrates interoperability of weather data using SOS interface, convenient connections between weather data sources and weather generator, and connecting

[Urban ecosystem services: A review].

Science.gov (United States)

Mao, Qi-zheng; Huang, Gan-lin; Wu, Jian-guo

2015-04-01

Maintaining and improving ecosystem services in urban areas and human well-being are essential for sustainable development and therefore constitute an important topic in urban ecology. Here we reviewed studies on ecosystem services in urban areas. Based on the concept and classification of urban ecosystem services, we summarized characteristics of urban ecosystem services, including the human domination, high demand of ecosystem services in urban areas, spatial heterogeneity and temporal dynamics of ecosystem services supply and demand in urban areas, multi-services of urban green infrastructures, the socio-economic dimension of ecosystem services supply and ecosystem disservices in urban areas. Among different urban ecosystem services, the regulating service and cultural service are particularly indispensable to benefit human health. We pointed out that tradeoffs among different types of ecosystem services mostly occur between supportive service and cultural service, as well as regulating service and cultural service. In particular, we emphasized the relationship between landscape design (i.e. green infrastructure) and ecosystem services supply. Finally, we discussed current gaps to link urban ecosystem services studies to landscape design and management and pointed out several directions for future research in urban ecosystem services.

IT Service Management Architectures

DEFF Research Database (Denmark)

Tambo, Torben; Filtenborg, Jacob

2018-01-01

IT service providers tend to view their services as quasi-embedded in the client organisations infrastructure. Therefore, IT service providers lack a full picture of being an organisation with its own enterprise archicture. By systematically developing an enterprise architecture using the unifica...... the unification operating model, IT service providers can much more efficient develop relevant service catalogues with connected reporting services related to SLA's and KPI's based on ITIL and newer frameworks like SIAM....

Service Level Status

CERN Multimedia

Lopienski, S

2007-01-01

Nowadays, IT departments provide, and people use, computing services of an increasingly heterogeneous nature. There is thus a growing need for a status display that groups these different services and reports status and availability in a uniform way. The Service Level Status (SLS) system addresses these needs by providing a web-based display that dynamically shows availability, basic information and statistics about various IT services, as well as the dependencies between them.

Development of an Innovation Model Based on a Service-Oriented Product Service System (PSS

Directory of Open Access Journals (Sweden)

Seungkyum Kim

2015-10-01

Full Text Available Recently, there have been many attempts to cope with increasingly-diversified and ever-changing customer needs by combining products and services that are critical components of innovation models. Although not only manufacturers, but also service providers, try to integrate products and services, most of the previous studies on Product Service System (PSS development deal with how to effectively integrate services into products from the product-centric point of view. Services provided by manufacturers’ PSSes, such as delivery services, training services, disposal services, and so on, offer customers ancillary value, whereas products of service providers’ PSSes enrich core value by enhancing the functionality and quality of the service. Thus, designing an effective PSS development process from the service-centric point of view is an important research topic. Accordingly, the purpose of this paper is to propose a service-oriented PSS development process, which consists of four stages: (1 strategic planning; (2 idea generation and selection; (3 service design; and (4 product development. In the proposed approach, the PSS development project is initiated and led by a service provider from a service-centric point of view. From the perspective of methodology, customer needs are converted into product functions according to Quality Function Deployment (QFD, while Analytic Hierarchy Process (AHP is employed to prioritize the functions. Additionally, this paper illustrates a service-oriented PSS development that demonstrates the application of the proposed process. The proposed process and illustration are expected to serve as a foundation for research on service-oriented PSS development and as a useful guideline for service providers who are considering the development of a service-oriented PSS.

From service-oriented architecture to service-oriented enterprise

NARCIS (Netherlands)

van Sinderen, Marten J.; Cordeiro, J.; Ivanov, I.; Shishkov, Boris

2009-01-01

Service-Oriented Architecture (SOA) was originally motivated by enterprise demands for better business-technology alignment and higher flexibility and reuse. SOA evolved from an initial set of ideas and principles to Web services (WS) standards now widely accepted by industry. The next phase of SOA

Service Learning for Improvement of Customer Service Education in LIS

Science.gov (United States)

Colón-Aguirre, Mónica

2017-01-01

This work explores the ways in which academic librarians specializing in areas related to user services consider the courses they took as part of obtaining their library and information science (LIS) degree prepared them to deal with issues of customer service in their current work. Effective customer service is a central aspect of accomplishing…

Library Services Online: Introducing Library Services for Online MBA Classes

Science.gov (United States)

Slavin, Laura C.

2015-01-01

In this article, a librarian at Lincoln Memorial University creates library services for an MBA program offered entirely online that is in the early stages of development. The library services include a subject guide and 4 tutorials that will be added to the MBA online orientation. Other services include offering online office hours and…

GAIA Service Catalog: A Framework for the Construction of IT Service Catalogs

Directory of Open Access Journals (Sweden)

TACONI, L. H.

2014-12-01

Full Text Available The high amount of IT services offered to organizations for boosting and maintaining their business goals makes it difficult to determine the quantity, description and the attributes of these services. This paper presents a framework to support the construction of IT Service Catalogs. The framework consists of a diagnostic assessment questionnaire, a maturity model and a set of services that guide the organization in the construction of an IT Service Catalog.

Military service and military vocational training effects on post-service earnings

OpenAIRE

Bolin, Phil Warren

1980-01-01

Approved for public release; distribution is unlimited. The influence of military service and military vocational training on post-service earnings was analyzed using the National Longitudinal Survey of young men (14-24 years of age in 1966) . When individuals were classified by their propensity to use training neither military service nor military vocational training was a significant determinant of post-service earnings. A disaggregation of the sample IQ revealed that m...

Service Provider Revenue Dependence of Offered Number of Service Classes

Directory of Open Access Journals (Sweden)

V. S. Aćimović-Raspopović

2011-06-01

Full Text Available In this paper possible applications of responsive pricing scheme and Stackelberg game for pricing telecommunication services with service provider as a leader and users acting as followers are analyzed. We have classified users according to an elasticity criterion into inelastic, partially elastic and elastic users. Their preferences are modelled through utility functions, which describe users’ sensitivity to changes in the quality of service and price. In the proposed algorithm a bandwidth management server is responsible for performing automatic optimal bandwidth allocation to each user’s session while maximizing its expected utility and the overall service provider’s revenue. The pricing algorithm is used for congestion control and more efficient network capacity utilization. We have analyzed different scenarios of the proposed usage-based pricing algorithm. Particularly, the influence of the number of service classes on price setting in terms of service provider’s revenue and total users’ utility maximization are discussed. The model is verified through numerous simulations performed by software that we have developed for that purpose.

Remote information service access system based on a client-server-service model

Science.gov (United States)

Konrad, A.M.

1996-08-06

A local host computing system, a remote host computing system as connected by a network, and service functionalities: a human interface service functionality, a starter service functionality, and a desired utility service functionality, and a Client-Server-Service (CSS) model is imposed on each service functionality. In one embodiment, this results in nine logical components and three physical components (a local host, a remote host, and an intervening network), where two of the logical components are integrated into one Remote Object Client component, and that Remote Object Client component and the other seven logical components are deployed among the local host and remote host in a manner which eases compatibility and upgrade problems, and provides an illusion to a user that a desired utility service supported on a remote host resides locally on the user`s local host, thereby providing ease of use and minimal software maintenance for users of that remote service. 16 figs.

Water Service Areas - Public Water Supplier's (PWS) Service Areas

Data.gov (United States)

NSGIC Education | GIS Inventory — Boundaries of current public water supplier's (PWS) service areas. This data set contains the present service area boundary of the water system and does not contain...

Globalized Trade, Logistics and Intermodality: European Perspectives

NARCIS (Netherlands)

Henstra, D.; Ruijgrok, C.J.; Tavasszy, L.A.; Capineri, C.; Leinbach, T.; Black, W.

2007-01-01

This chapter describes megatrends that are shaping international trade, logistics organization and (multi)modal transport in Europe. It focuses on impacts on the European context, both from the peculiarities arising from the European uni?cation process and the European transport policies but also

Knowledge Service Engineering Handbook

CERN Document Server

Kantola, Jussi

2012-01-01

Covering the emerging field of knowledge service engineering, this groundbreaking handbook outlines how to acquire and utilize knowledge in the 21st century. Drawn on the expertise of the founding faculty member of the world's first university knowledge engineering service department, this book describes what knowledge services engineering means and how it is different from service engineering and service production. Presenting multiple cultural aspects including US, Finnish, and Korean, this handbook provides engineering, systemic, industry, and consumer use viewpoints to knowledge service sy

BioServices: a common Python package to access biological Web Services programmatically.

Science.gov (United States)

Cokelaer, Thomas; Pultz, Dennis; Harder, Lea M; Serra-Musach, Jordi; Saez-Rodriguez, Julio

2013-12-15

Web interfaces provide access to numerous biological databases. Many can be accessed to in a programmatic way thanks to Web Services. Building applications that combine several of them would benefit from a single framework. BioServices is a comprehensive Python framework that provides programmatic access to major bioinformatics Web Services (e.g. KEGG, UniProt, BioModels, ChEMBLdb). Wrapping additional Web Services based either on Representational State Transfer or Simple Object Access Protocol/Web Services Description Language technologies is eased by the usage of object-oriented programming. BioServices releases and documentation are available at http://pypi.python.org/pypi/bioservices under a GPL-v3 license.

Service Orientation in Manufacturing Firms : Understanding Challenges with Service Business Logic

OpenAIRE

Löfberg, Nina

2014-01-01

Globalisation and competition from low-cost countries has pushed manufacturing firms towards offering services to remain competitive. However, increasing the service orientation of a manufacturing firm to find new ways of value (co-)creation has presented several challenges, such as the fact that services do not provide the expected revenues, and resistance from both the sales force and from customers towards services. The aim of this thesis is to understand challenges linked to increasing se...

Managing evolving services

NARCIS (Netherlands)

Papazoglou, M.; Andrikopoulos, V.; Benbernou, S.

2011-01-01

Services are subject to constant change and variation, leading to continuous redesign and improvement. However, service changes shouldn't be disruptive by requiring radical modifications or by altering the way that business is conducted. In this article, we discuss a causal model of service changes

77 FR 37078 - Product Change-Parcel Select and Parcel Return Service Negotiated Service Agreement

Science.gov (United States)

2012-06-20

... POSTAL SERVICE Product Change--Parcel Select and Parcel Return Service Negotiated Service... United States Postal Service[supreg] hereby gives notice that, pursuant to 39 U.S.C. 3642 and 3632(b)(3... Postal Service to Add Parcel Select & Parcel Return Service Contract 4 to Competitive Product List...

Ecosystem Services

Science.gov (United States)

Ecosystem goods and services are the many life-sustaining benefits we receive from nature and contribute to environmental and human health and well-being. Ecosystem-focused research will develop methods to measure ecosystem goods and services.

Optical Network as a Service for Service Function Chaining across Datacenters

DEFF Research Database (Denmark)

Mehmeri, Victor; Wang, Xi; Zhang, Qiong

2017-01-01

We present the SPN OS, a Network-as-a-Service orchestration platform for NFV/SDN integrated service provisioning across multiple datacenters over packet/optical networks. Our prototype showcases template-driven service function chaining and high-level network programming-based optical networking....

Reliability and Validity of the Computerized Revised Token Test: Comparison of Reading and Listening Versions in Persons with and without Aphasia

Science.gov (United States)

McNeil, Malcolm R.; Pratt, Sheila R.; Szuminsky, Neil; Sung, Jee Eun; Fossett, Tepanta R. D.; Fassbinder, Wiltrud; Lim, Kyoung Yuel

2015-01-01

Purpose: This study assessed the reliability and validity of intermodality associations and differences in persons with aphasia (PWA) and healthy controls (HC) on a computerized listening and 3 reading versions of the Revised Token Test (RTT; McNeil & Prescott, 1978). Method: Thirty PWA and 30 HC completed the test versions, including a…

Forestry-service entrepreneurs as producers of services

International Nuclear Information System (INIS)

Koistinen, A.

1999-01-01

The concept of forestry-service enterprise used in the joint study (1997-7999) by the TTS-Institute and the Finnish Forest Research Institute (Metla) refers to enterprises and co-operatives (including forest workers operating as entrepreneurs) offering services in the fields of silviculture, basic forest improvement, planning and wood-harvesting sector. Companies practicing large-scale wood-conversion and traditional forestry-machine and road haulage contractors are not included in this approach. It can be estimated that there is a total of 450 such entrepreneurs in the country Those engaged in only a minor degree in providing forestry services are not included in the figure. The nation-wide research material was collected in the form of a mail questionnaire addressed to forestry-service entrepreneurs (n=320) in the spring of 1998. Almost all forestry-service entrepreneurs provide timber felling as a service. More than half of them do planting, cleaning of young stands, tending of young stands, and forest haulage of timber. Forestry planning is done by nearly a quarter. With the focus of operations as calculated from the enterprises turnover serving as the basis, it became apparent that the majority of entrepreneurship takes place in the form of logging. The means of transport is mostly an agricultural tractor. Most of entrepreneurs have switched to entrepreneurship only recently. Nearly a third have college level education in forestry, 39 % have switched over from their previous occupation of forest worker. Most entrepreneurs are full-time, private practitioners. Their median turnover in 1997 was FIM 180 000. Non-industrial private forest owners form the clientele for 82 % of the entrepreneurs, while local forest management associations are sources of employment for 68 % of the entrepreneurs. As to the average breakdown of the sources of their turnover 31 % is earned from jobs done for local forest management associations, 31 % comes from local forest management

Innovation in Extraterrestrial Service Systems - A Challenge for Service Science

Science.gov (United States)

Bergner, David

2010-01-01

This presentation was prepared at the invitation of Professor Yukio Ohsawa, Department of Systems Innovation, School of Engineering, The University of Tokyo, for delivery at the International Workshop on Innovating Service Systems, sponsored by the Japanese Society of Artificial Intelligence (JSAI) as part of the JSAI Internation Symposium on AI, 2010. It offers several challenges for Service Science and Service Innovation. the goal of the presentation is to stimulate thinking about how service systems viII evolve in the future, as human society advances from its terrestrial base toward a permanent presence in space. First we will consider the complexity of the International Space Station (ISS) as it is today, with particular emphasis of its research facilities, and focus on a current challenge - to maximize the utilization of ISS research facilities for the benefit of society. After briefly reviewing the basic principles of Service Science, we will discuss the potential application of Service Innovation methodology to this challenge. Then we viII consider how game-changing technologies - in particular Synthetic Biology - could accelerate the pace of sociocultural evolution and consequently, the progression of human society into space. We will use this provocative vision to advance thinking about how the emerging field of Service Science, Management, and Engineering (SSME) might help us anticipate and better handle the challenges of this inevitable evolutionary process.

New Service Status Board

CERN Multimedia

2013-01-01

On Monday 14 October, the Service Status Board for GS and IT will change. The new Status Board will be integrated with the CERN Service Portal and with the CERN Service Catalogue.   As of today, the SSB will display “Service Incidents”, “Planned Interventions” and “Service Changes”. References valid from 14 October: CERN SSB at https://cern.ch/ssb Computing SSB (previously IT SSB) at https://cern.ch/itssb   Nicole Cremel, IT and GS Service Management Support

Types of Services

NARCIS (Netherlands)

Vissers, C.A.; van Sinderen, Marten J.; Pras, Aiko

In the following, the diversity of services which a distributed system can provide is illustrated, and a main classification of services is presented. Services are described in an informal but abstract way, conforming with the current descriptions used by ISO in its OSI/RM related (draft) standards.

[Health services research for the public health service (PHS) and the public health system].

Science.gov (United States)

Hollederer, A; Wildner, M

2015-03-01

There is a great need for health services research in the public health system and in the German public health service. However, the public health service is underrepresented in health services research in Germany. This has several structural, historical and disciplinary-related reasons. The public health service is characterised by a broad range of activities, high qualification requirements and changing framework conditions. The concept of health services research is similar to that of the public health service and public health system, because it includes the principles of multidisciplinarity, multiprofessionalism and daily routine orientation. This article focuses on a specified system theory based model of health services research for the public health system and public health service. The model is based on established models of the health services research and health system research, which are further developed according to specific requirements of the public health service. It provides a theoretical foundation for health services research on the macro-, meso- and microlevels in public health service and the public health system. Prospects for public health service are seen in the development from "old public health" to "new public health" as well as in the integration of health services research and health system research. There is a significant potential for development in a better linkage between university research and public health service as is the case for the "Pettenkofer School of Public Health Munich". © Georg Thieme Verlag KG Stuttgart · New York.

Measuring Service Quality in the Information Services Environment.

Science.gov (United States)

Maddox-Swan, Ruth

1998-01-01

The purpose of this research was to identify the service factors that influence judgments of customer satisfaction in the academic library/media center. The study, conducted at Florida State University examined the relative importance of these determinants of service quality and compared these results to earlier studies conducted with customers of…

E-Services and the Codification of Informational Services

DEFF Research Database (Denmark)

Scupola, Ada; Henten, Anders; Nicolajsen, Hanne Westh

2011-01-01

The concept of e-services has gained increasing use during the past decade. There is, however, no general agreement as to the precise meaning and scope of the term. The research purpose of the present chapter is, therefore, to discuss the e-service concept, its strengths and scope, and thereby co...

Architecting Service-Oriented Systems

Science.gov (United States)

2011-08-01

Abstract Service orientation is an approach to software systems development that has become a popular way to implement distributed, loosely coupled...runtime. The later you defer binding the more flexibility service providers and service consumers have to develop their software systems independently...Enterprise Service Bus An Enterprise Service Bus (ESB) is a software pattern that can be part of a SOA infrastructure and acts as an intermediary

Service Innovations

DEFF Research Database (Denmark)

Sørensen, Lene Tolstrup; Nicolajsen, Hanne Westh

2010-01-01

This article discusses the challenges in relation to an ongoing project named converged advanced mobile media platform (CAMMP), where all the different stakeholders need to have a saying in the service development for the upcoming rich, mobile broadcasting services....

Changed Role of Service Sector And Enhanced Service Tax Revenue An Introspection

OpenAIRE

Balachandran, Dr. V; Malini, K Hema

2013-01-01

The present paper attempts to evaluate the performance of service tax in India in terms of revenue generation, assessee base and its share in the total tax kitty of India. In addition, the relative position of the share of service sector and service tax in relation to GDP and total tax revenue of the country has also analyzed. The analysis of data reveals that service tax in India is progressing faster in terms of revenue collection, assesse base and even service tax collection per assesse an...

Finance and Management Services

Science.gov (United States)

Substance Misuse and Addiction Prevention Finance & Management Services Health Care Services Juvenile health care provider about vitamin D and the risks and benefits of supplementation. Finance and Management Services The Division of Finance and Management Services (FMS) provides financial, administrative

Mass Customization in Wireless Communication Services: Individual Service Bundles and Tariffs

NARCIS (Netherlands)

H. Chen (Hong); L-F. Pau (Louis-François)

2007-01-01

textabstractThis paper presents results on mass customization of wireless communications services and tariffs. It advocates for a user-centric view of wireless service configuration and pricing as opposed to present-day service catalog options. The focus is on design methodology and tools for such

Multiple service use: the impact of consistency in service quality for vulnerable youth.

Science.gov (United States)

Sanders, Jackie; Munford, Robyn; Liebenberg, Linda; Ungar, Michael

2014-04-01

Little is known about the way in which variations in service quality influence outcomes when youth are clients of more than one service system. This article reports on a study of 1,210 adolescents (aged 13-17 years), half were concurrent clients of two or more services and half were not involved in two or more services. Youth completed a self-report questionnaire administered by a trained interviewer. It was hypothesized that youth reporting two positive service experiences would report lower risks, higher resilience, and better outcomes than youth reporting inconsistent or two negative service experiences and that their resilience, risks, and outcomes would be similar to those of youth not involved in two or more services. MANCOVA was used to determine the relationship among service quality and resilience, risk, and outcomes with four covariates that assessed family and neighborhood environments, history of abuse and neglect, and chronic need. Results indicate that service quality had an effect on resilience, risks, and outcomes. These relationships were mediated quite strongly by the influence of the risks youth faced in their neighborhoods and to a lesser extent by the other three covariates. Of the three dependent variables, risk appeared to be the most consistently influenced by all the covariates, and it also differentiated service experience groups. Results point to the importance of services developing strategies to effectively address risks confronted by youth and also to ensure that when more than one service is involved with youth, consistency in service delivery is achieved. Copyright © 2013 Elsevier Ltd. All rights reserved.

Service quality, trust, and patient satisfaction in interpersonal-based medical service encounters.

Science.gov (United States)

Chang, Ching-Sheng; Chen, Su-Yueh; Lan, Yi-Ting

2013-01-16

Interaction between service provider and customer is the primary core of service businesses of different natures, and the influence of trust on service quality and customer satisfaction could not be ignored in interpersonal-based service encounters. However, lack of existing literature on the correlation between service quality, patient trust, and satisfaction from the prospect of interpersonal-based medical service encounters has created a research gap in previous studies. Therefore, this study attempts to bridge such a gap with an evidence-based practice study. We adopted a cross-sectional design using a questionnaire survey of outpatients in seven medical centers of Taiwan. Three hundred and fifty copies of questionnaire were distributed, and 285 valid copies were retrieved, with a valid response rate of 81.43%. The SPSS 14.0 and AMOS 14.0 (structural equation modeling) statistical software packages were used for analysis. Structural equation modeling clarifies the extent of relationships between variables as well as the chain of cause and effect. Restated, SEM results do not merely show empirical relationships between variables when defining the practical situation. For this reason, SEM was used to test the hypotheses. Perception of interpersonal-based medical service encounters positively influences service quality and patient satisfaction. Perception of service quality among patients positively influences their trust. Perception of trust among patients positively influences their satisfaction. According to the findings, as interpersonal-based medical service encounters will positively influence service quality and patient satisfaction, and the differences for patients' perceptions of the professional skill and communication attitude of personnel in interpersonal-based medical service encounters will influence patients' overall satisfaction in two ways: (A) interpersonal-based medical service encounter directly affects patient satisfaction, which represents a

Service quality, trust, and patient satisfaction in interpersonal-based medical service encounters

Science.gov (United States)

2013-01-01

Background Interaction between service provider and customer is the primary core of service businesses of different natures, and the influence of trust on service quality and customer satisfaction could not be ignored in interpersonal-based service encounters. However, lack of existing literature on the correlation between service quality, patient trust, and satisfaction from the prospect of interpersonal-based medical service encounters has created a research gap in previous studies. Therefore, this study attempts to bridge such a gap with an evidence-based practice study. Methods We adopted a cross-sectional design using a questionnaire survey of outpatients in seven medical centers of Taiwan. Three hundred and fifty copies of questionnaire were distributed, and 285 valid copies were retrieved, with a valid response rate of 81.43%. The SPSS 14.0 and AMOS 14.0 (structural equation modeling) statistical software packages were used for analysis. Structural equation modeling clarifies the extent of relationships between variables as well as the chain of cause and effect. Restated, SEM results do not merely show empirical relationships between variables when defining the practical situation. For this reason, SEM was used to test the hypotheses. Results Perception of interpersonal-based medical service encounters positively influences service quality and patient satisfaction. Perception of service quality among patients positively influences their trust. Perception of trust among patients positively influences their satisfaction. Conclusions According to the findings, as interpersonal-based medical service encounters will positively influence service quality and patient satisfaction, and the differences for patients’ perceptions of the professional skill and communication attitude of personnel in interpersonal-based medical service encounters will influence patients’ overall satisfaction in two ways: (A) interpersonal-based medical service encounter directly

Service quality, trust, and patient satisfaction in interpersonal-based medical service encounters

Directory of Open Access Journals (Sweden)

Chang Ching-Sheng

2013-01-01

Full Text Available Abstract Background Interaction between service provider and customer is the primary core of service businesses of different natures, and the influence of trust on service quality and customer satisfaction could not be ignored in interpersonal-based service encounters. However, lack of existing literature on the correlation between service quality, patient trust, and satisfaction from the prospect of interpersonal-based medical service encounters has created a research gap in previous studies. Therefore, this study attempts to bridge such a gap with an evidence-based practice study. Methods We adopted a cross-sectional design using a questionnaire survey of outpatients in seven medical centers of Taiwan. Three hundred and fifty copies of questionnaire were distributed, and 285 valid copies were retrieved, with a valid response rate of 81.43%. The SPSS 14.0 and AMOS 14.0 (structural equation modeling statistical software packages were used for analysis. Structural equation modeling clarifies the extent of relationships between variables as well as the chain of cause and effect. Restated, SEM results do not merely show empirical relationships between variables when defining the practical situation. For this reason, SEM was used to test the hypotheses. Results Perception of interpersonal-based medical service encounters positively influences service quality and patient satisfaction. Perception of service quality among patients positively influences their trust. Perception of trust among patients positively influences their satisfaction. Conclusions According to the findings, as interpersonal-based medical service encounters will positively influence service quality and patient satisfaction, and the differences for patients’ perceptions of the professional skill and communication attitude of personnel in interpersonal-based medical service encounters will influence patients’ overall satisfaction in two ways: (A interpersonal-based medical

Telephone Service

CERN Multimedia

2005-01-01

As part of the upgrade of telephone services, the CERN exchange switches will be updated on Thursday 2 June between 7.00 p.m. and midnight. Telephone services may be affected and possibly even disrupted during this operation. 

Economic viewpoints on ecosystem services

NARCIS (Netherlands)

Silvis, H.J.; Heide, van der C.M.

2013-01-01

to help determine the different values of ecosystems. Ecosystem services are usually divided into four categories: provisioning services, regulating services, cultural services and habitat services (previously denoted as supporting services). This overview highlights economic theories about

Service software engineering for innovative infrastructure for global financial services

OpenAIRE

MAAD , Soha; MCCARTHY , James B.; GARBAYA , Samir; Beynon , Meurig; Nagarajan , Rajagopal

2010-01-01

International audience; The recent financial crisis motivates our re-thinking of the engineering principles for service software and infrastructures intended to create business value in vital sectors. Existing monolithic, inwarddirected, cost insensitive and highly regulated technical and organizational infrastructures for financial services make it difficult for the domain to benefit from opportunities offered by new computing models such as cloud computing, software as a service, hardware a...

Large Retailers’ Financial Services

OpenAIRE

Risso, Mario

2010-01-01

Over the last few years, large retailers offering financial services have considerably grown in the financial services sector. Retailers are increasing the wideness and complexity of their offer of financial services. Large retail companies provide financial services to their customers following different strategic ways. The provision of financial services in the retailers offer is implemented in several different ways related to the strategies, the structures and the degree of financial know...

[Planning by service organisation priorities. The process of preparing strategic service-organisation plans].

Science.gov (United States)

Sampietro-Colom, Laura; Costa, Dolors; Busqué, Anna; Lacasa, Carme

2008-12-01

Strategic planning designs the general setting and the strategic principles of a healthcare system, as well as the general guidelines that govern the development of a health system. Strategic service-organisation plans deal with translating healthcare policies into service policies and respond, principally, to the need for services; these give rise to problems that require a solution. They are developed in line with advances in scientific knowledge, the implementation and current characteristics of the healthcare services and the evolution in the competences of professional teams. There are five stages for their development: identification of health/service requirements; prioritisation of needs in health/services; definition of and agreement on service organisation models (care model and service portfolio); the preparation of and agreement on territorial action plans; introduction and evaluation. A conceptual framework is presented along with practical applications carried out in Catalonia.

76 FR 63351 - Senior Executive Service; Financial Management Service Performance Review Board (PRB)

Science.gov (United States)

2011-10-12

... DEPARTMENT OF THE TREASURY Senior Executive Service; Financial Management Service Performance Review Board (PRB) AGENCY: Financial Management Service, Treasury. ACTION: Notice. SUMMARY: This notice announces the appointment of members to the Financial Management Service (FMS) Performance Review Board (PRB...

77 FR 60177 - Senior Executive Service; Financial Management Service Performance Review Board (PRB)

Science.gov (United States)

2012-10-02

... DEPARTMENT OF THE TREASURY Senior Executive Service; Financial Management Service Performance Review Board (PRB) AGENCY: Financial Management Service, Treasury. ACTION: Notice. SUMMARY: This notice announces the appointment of members to the Financial Management Service (FMS) Performance Review Board (PRB...

75 FR 35289 - International Services Surveys: BE-180, Benchmark Survey of Financial Services Transactions...

Science.gov (United States)

2010-06-22

...-AA73 International Services Surveys: BE-180, Benchmark Survey of Financial Services Transactions Between U.S. Financial Services Providers and Foreign Persons AGENCY: Bureau of Economic Analysis... Survey of Financial Services Transactions between U.S. Financial Services Providers and Foreign Persons...

Focusing on customer service.

Science.gov (United States)

1996-01-01

This booklet is devoted to a consideration of how good customer service in family planning programs can generate demand for products and services, bring customers back, and reduce costs. Customer service is defined as increasing client satisfaction through continuous concern for client preferences, staff accountability to clients, and respect for the rights of clients. Issues discussed include the introduction of a customer service approach and gaining staff commitment. The experience of PROSALUD in Bolivia in recruiting appropriate staff, supervising staff, soliciting client feedback, and marketing services is offered as an example of a successful customer service approach. The key customer service functions are described as 1) establishing a welcoming atmosphere, 2) streamlining client flow, 3) personalizing client services, and 4) organizing and providing clear information to clients. The role of the manager in developing procedures is explored, and the COPE (Client-Oriented Provider-Efficient) process is presented as a good way to begin to make improvements. Techniques in staff training in customer service include brainstorming, role playing, using case studies (examples of which are provided), and engaging in practice sessions. Training also leads to the development of effective customer service attitudes, and the differences between these and organizational/staff-focused attitudes are illustrated in a chart. The use of communication skills (asking open-ended questions, helping clients express their concerns, engaging in active listening, and handling difficult situations) is considered. Good recovery skills are important when things go wrong. Gathering and using client feedback is the next topic considered. This involves identifying, recording, and discussing customer service issues as well as taking action on these issues and evaluating the results. The booklet ends by providing a sample of customer service indicators, considering the maintenance of a

Service innovation methodologies I : what can we learn from service innovation and new service development research? : report no 1 from the TIPVIS-project

OpenAIRE

Nysveen, Herbjørn; Pedersen, Per E.

2007-01-01

This report presents a review of service innovation and service development literature. The main purpose of the review is to identify normative implications for service innovation methodologies. Three separate reviews are conducted and reported; an open search review based on specific search terms of relevance to service innovation methodologies, a review of articles in four of the most influential journals on service innovation/service development, and a review focusing contri...

Services

International Nuclear Information System (INIS)

Hardeman, F.

1998-01-01

The objectives of the services section is (1) to offer complete services in health-physics measurements according to international quality standards, (2) to improve continuously these measurement techniques and to follow up international recommendations and legislation concerning the surveillance of workers, (3) to support and advise nuclear and non-nuclear industry on problems of radioactive contamination. Achievements related to gamma spectrometry, whole-body counting, beta and alpha spectrometry, dosimetry, radon measurements, calibration, instrumentation, and neutron activation analysis are described

78 FR 10174 - Public Availability of General Services Administration FY 2012 Service Contract Inventory

Science.gov (United States)

2013-02-13

... GENERAL SERVICES ADMINISTRATION [Notice-MV-2013-02; Docket No. 2013-0002; Sequence 3] Public Availability of General Services Administration FY 2012 Service Contract Inventory AGENCY: General Services Administration (GSA). ACTION: Notice of Public Availability of FY 2012 Service Contract Inventories. SUMMARY: In...

75 FR 10704 - International Services Surveys: BE-180, Benchmark Survey of Financial Services Transactions...

Science.gov (United States)

2010-03-09

...] RIN 0691-AA73 International Services Surveys: BE-180, Benchmark Survey of Financial Services Transactions Between U.S. Financial Services Providers and Foreign Persons AGENCY: Bureau of Economic Analysis... BE-180, Benchmark Survey of Financial Services Transactions between U.S. Financial Services Providers...

Service quality and clinical outcomes: an example from mental health rehabilitation services in England.

Science.gov (United States)

Killaspy, Helen; Marston, Louise; Omar, Rumana Z; Green, Nicholas; Harrison, Isobel; Lean, Melanie; Holloway, Frank; Craig, Tom; Leavey, Gerard; King, Michael

2013-01-01

Current health policy assumes better quality services lead to better outcomes. To investigate the relationship between quality of mental health rehabilitation services in England, local deprivation, service user characteristics and clinical outcomes. Standardised tools were used to assess the quality of mental health rehabilitation units and service users' autonomy, quality of life, experiences of care and ratings of the therapeutic milieu. Multiple level modelling investigated relationships between service quality, service user characteristics and outcomes. A total of 52/60 (87%) National Health Service trusts participated, comprising 133 units and 739 service users. All aspects of service quality were positively associated with service users' autonomy, experiences of care and therapeutic milieu, but there was no association with quality of life. Quality of care is linked to better clinical outcomes in people with complex and longer-term mental health problems. Thus, investing in quality is likely to show real clinical gains.

Comparison of C-arm Computed Tomography and Digital Subtraction Angiography in Patients with Chronic Thromboembolic Pulmonary Hypertension

Energy Technology Data Exchange (ETDEWEB)

Hinrichs, Jan B., E-mail: hinrichs.jan@mh-hannover.de; Marquardt, Steffen, E-mail: marquardt.steffen@mh-hannover.de; Falck, Christian von, E-mail: falck.christian.von@mh-hannover.de [Hannover Medical School, Department for Diagnostic and Interventional Radiology, German Center for Lung Research (DZL) (Germany); Hoeper, Marius M., E-mail: hoeper.marius@mh-hannover.de; Olsson, Karen M., E-mail: olsson.karen@mh-hannover.de [Hannover Medical School, Clinic for Pneumology, German Center for Lung Research (DZL) (Germany); Wacker, Frank K., E-mail: wacker.frank@mh-hannover.de; Meyer, Bernhard C., E-mail: meyer.bernhard@mh-hannover.de [Hannover Medical School, Department for Diagnostic and Interventional Radiology, German Center for Lung Research (DZL) (Germany)

2016-01-15

PurposeTo assess the feasibility and diagnostic performance of contrast-enhanced, C-arm computed tomography (CACT) of the pulmonary arteries compared to digital subtraction angiography (DSA) in patients suffering from chronic thromboembolic pulmonary hypertension (CTEPH).MaterialsFifty-two patients with CTEPH underwent ECG-gated DSA and contrast-enhanced CACT. Two readers (R1, R2) independently evaluated pulmonary artery segments and their sub-segmental branching using DSA and CACT for optimal image quality. Afterwards, the diagnostic findings, i.e., intraluminal filling defects, stenosis, and occlusion, were compared. Inter-modality and inter-observer agreement was calculated, and subsequently consensus reading was done and correlated to a reference standard representing the overall consensus of both modalities. Fisher’s exact test and Cohen’s Kappa were applied.ResultsA total of 1352 pulmonary segments were evaluated, of which 1255 (92.8 %) on DSA and 1256 (92.9 %) on CACT were rated to be fully diagnostic. The main causes of the non-diagnostic image quality were motion artifacts on CACT (R1:37, R2:78) and insufficient contrast enhancement on DSA (R1:59, R2:38). Inter-observer agreement was good for DSA (κ = 0.74) and CACT (κ = 0.75), while inter-modality agreement was moderate (R1: κ = 0.46, R2: κ = 0.47). Compared to the reference standard, the inter-modality agreement for CACT was excellent (κ = 0.96), whereas it was inferior for DSA (κ = 0.61) due to the higher number of abnormal consensus findings read as normal on DSA.ConclusionCACT of the pulmonary arteries is feasible and provides additional information to DSA. CACT has the potential to improve the diagnostic work-up of patients with CTEPH and may be particularly useful prior to surgical or interventional treatment.

OPTIMIZING PUBLIC SERVICE THROUGH E-GOV SERVICES (THE CASE OF PUBLIC SERVICE IN SOUTH JAKARTA MUNICIPALITY

Directory of Open Access Journals (Sweden)

Florentina Ratih Wulandari

2012-08-01

Full Text Available The development of information technology and public administration paradigms that emphasize services for the benefit of society has affected the strategic efforts of e-Gov in Indonesia. For that, there is a need to create qualified, competitive, effective and efficient of the public services. Indonesia’s E-Gov Policy has been applying principles of good governance and information technology to serve and interact with the community. Some local governments, including South Jakarta Municipality has been implementing e-Gov to optimize public service. e-Gov in South Jakarta Municipality is reflected on the implementation of a management information technology to improve services to the community by creating a web site, namely http://selatan.jakarta.go.id/. The information presented in South Jakarta Municipality website includes tourism, local regulations, and other information of Municipality of South Jakarta.

Design of Service Net based Correctness Verification Approach for Multimedia Conferencing Service Orchestration

Directory of Open Access Journals (Sweden)

Cheng Bo

2012-02-01

Full Text Available Multimedia conferencing is increasingly becoming a very important and popular application over Internet. Due to the complexity of asynchronous communications and handle large and dynamically concurrent processes for multimedia conferencing, which confront relevant challenge to achieve sufficient correctness guarantees, and supporting the effective verification methods for multimedia conferencing services orchestration is an extremely difficult and challenging problem. In this paper, we firstly present the Business Process Execution Language (BPEL based conferencing service orchestration, and mainly focus on the service net based correction verification approach for multimedia conferencing services orchestration, which can automatically translated the BPEL based service orchestration into a corresponding Petri net model with the Petri Net Markup Language (PNML, and also present the BPEL service net reduction rules and multimedia conferencing service orchestration correction verification algorithms. We perform the correctness analysis and verification using the service net properties as safeness, reachability and deadlocks, and also provide an automated support tool for the formal analysis and soundness verification for the multimedia conferencing services orchestration scenarios. Finally, we give the comparison and evaluations.

20 CFR 652.208 - How are core services and intensive services related to the methods of service delivery described...

Science.gov (United States)

2010-04-01

... 20 Employees' Benefits 3 2010-04-01 2010-04-01 false How are core services and intensive services related to the methods of service delivery described in § 652.207(b)(2)? 652.208 Section 652.208 Employees' Benefits EMPLOYMENT AND TRAINING ADMINISTRATION, DEPARTMENT OF LABOR ESTABLISHMENT AND...

BOWS (bioinformatics open web services) to centralize bioinformatics tools in web services.

Science.gov (United States)

Velloso, Henrique; Vialle, Ricardo A; Ortega, J Miguel

2015-06-02

Bioinformaticians face a range of difficulties to get locally-installed tools running and producing results; they would greatly benefit from a system that could centralize most of the tools, using an easy interface for input and output. Web services, due to their universal nature and widely known interface, constitute a very good option to achieve this goal. Bioinformatics open web services (BOWS) is a system based on generic web services produced to allow programmatic access to applications running on high-performance computing (HPC) clusters. BOWS intermediates the access to registered tools by providing front-end and back-end web services. Programmers can install applications in HPC clusters in any programming language and use the back-end service to check for new jobs and their parameters, and then to send the results to BOWS. Programs running in simple computers consume the BOWS front-end service to submit new processes and read results. BOWS compiles Java clients, which encapsulate the front-end web service requisitions, and automatically creates a web page that disposes the registered applications and clients. Bioinformatics open web services registered applications can be accessed from virtually any programming language through web services, or using standard java clients. The back-end can run in HPC clusters, allowing bioinformaticians to remotely run high-processing demand applications directly from their machines.

Buying business services : towards a structured service purchasing process

NARCIS (Netherlands)

Valk, van der W.; Rozemeijer, F.A.

2009-01-01

Abstract: Purpose – This paper aims to uncover the specific difficulties associated with buying services and proposes a structured purchasing process which can help organisational buyers to overcome the problems associated with services purchasing. Design/methodology/approach – The authors

Consumer Perceptions of Service Constellations : Implications for Service Innovation

NARCIS (Netherlands)

van Riel, A.C.R.; Calabretta, G.; Driessen, P.H.; Hillebrand, B.; Humphreys, A.; Krafft, M.; Beckers, S.F.M.

2013-01-01

Purpose - The purpose of this paper is to investigate how the service constellation perspective affects innovation strategies and potentially contributes to the innovation literature, proposing a research agenda. Design/methodology/approach - By analyzing the notion of a service constellation, the

Integrating complementary and alternative medicine into mainstream healthcare services: the perspectives of health service managers.

Science.gov (United States)

Singer, Judy; Adams, Jon

2014-05-22

Complementary and alternative medicine (CAM) is increasingly included within mainstream integrative healthcare (IHC) services. Health service managers are key stakeholders central to ensuring effective integrative health care services. Yet, little research has specifically investigated the role or perspective of health service managers with regards to integrative health care services under their management. In response, this paper reports findings from an exploratory study focusing exclusively on the perspectives of health service managers of integrative health care services in Australia regarding the role of CAM within their service and the health service managers rational for incorporating CAM into clinical care. Health service managers from seven services were recruited using purposive and snowball sampling. Semi-structured interviews were conducted with the health service managers. The services addressed trauma and chronic conditions and comprised: five community-based programs including drug and alcohol rehabilitation, refugee mental health and women's health; and two hospital-based specialist services. The CAM practices included in the services investigated included acupuncture, naturopathy, Western herbal medicine and massage. Findings reveal that the health service managers in this study understand CAM to enhance the holistic capacity of their service by: filling therapeutic gaps in existing healthcare practices; by treating the whole person; and by increasing healthcare choices. Health service managers also identified CAM as addressing therapeutic gaps through the provision of a mind-body approach in psychological trauma and in chronic disease management treatment. Health service managers describe the addition of CAM in their service as enabling patients who would otherwise not be able to afford CAM to gain access to these treatments thereby increasing healthcare choices. Some health service managers expressly align the notion of treating the whole person

From theoretical to actual ecosystem services: mapping beneficiaries and spatial flows in ecosystem service assessments

Directory of Open Access Journals (Sweden)

Kenneth J. Bagstad

2014-06-01

Full Text Available Ecosystem services mapping and modeling has focused more on supply than demand, until recently. Whereas the potential provision of economic benefits from ecosystems to people is often quantified through ecological production functions, the use of and demand for ecosystem services has received less attention, as have the spatial flows of services from ecosystems to people. However, new modeling approaches that map and quantify service-specific sources (ecosystem capacity to provide a service, sinks (biophysical or anthropogenic features that deplete or alter service flows, users (user locations and level of demand, and spatial flows can provide a more complete understanding of ecosystem services. Through a case study in Puget Sound, Washington State, USA, we quantify and differentiate between the theoretical or in situ provision of services, i.e., ecosystems' capacity to supply services, and their actual provision when accounting for the location of beneficiaries and the spatial connections that mediate service flows between people and ecosystems. Our analysis includes five ecosystem services: carbon sequestration and storage, riverine flood regulation, sediment regulation for reservoirs, open space proximity, and scenic viewsheds. Each ecosystem service is characterized by different beneficiary groups and means of service flow. Using the ARtificial Intelligence for Ecosystem Services (ARIES methodology we map service supply, demand, and flow, extending on simpler approaches used by past studies to map service provision and use. With the exception of the carbon sequestration service, regions that actually provided services to people, i.e., connected to beneficiaries via flow paths, amounted to 16-66% of those theoretically capable of supplying services, i.e., all ecosystems across the landscape. These results offer a more complete understanding of the spatial dynamics of ecosystem services and their effects, and may provide a sounder basis for

From theoretical to actual ecosystem services: mapping beneficiaries and spatial flows in ecosystem service assessments

Science.gov (United States)

Bagstad, Kenneth J.; Villa, Ferdinando; Batker, David; Harrison-Cox, Jennifer; Voigt, Brian; Johnson, Gary W.

2014-01-01

Ecosystem services mapping and modeling has focused more on supply than demand, until recently. Whereas the potential provision of economic benefits from ecosystems to people is often quantified through ecological production functions, the use of and demand for ecosystem services has received less attention, as have the spatial flows of services from ecosystems to people. However, new modeling approaches that map and quantify service-specific sources (ecosystem capacity to provide a service), sinks (biophysical or anthropogenic features that deplete or alter service flows), users (user locations and level of demand), and spatial flows can provide a more complete understanding of ecosystem services. Through a case study in Puget Sound, Washington State, USA, we quantify and differentiate between the theoretical or in situ provision of services, i.e., ecosystems’ capacity to supply services, and their actual provision when accounting for the location of beneficiaries and the spatial connections that mediate service flows between people and ecosystems. Our analysis includes five ecosystem services: carbon sequestration and storage, riverine flood regulation, sediment regulation for reservoirs, open space proximity, and scenic viewsheds. Each ecosystem service is characterized by different beneficiary groups and means of service flow. Using the ARtificial Intelligence for Ecosystem Services (ARIES) methodology we map service supply, demand, and flow, extending on simpler approaches used by past studies to map service provision and use. With the exception of the carbon sequestration service, regions that actually provided services to people, i.e., connected to beneficiaries via flow paths, amounted to 16-66% of those theoretically capable of supplying services, i.e., all ecosystems across the landscape. These results offer a more complete understanding of the spatial dynamics of ecosystem services and their effects, and may provide a sounder basis for economic

Menu-based service access and delivery pattern: Towards achieving equatable access to digital services

CSIR Research Space (South Africa)

Makitla, I

2014-11-01

Full Text Available . This capability is used in basic service such as Short Message Service (SMS) as well as Unstructured Supplementary Service Data (USSD). There is a need for a service access and delivery pattern that can facilitate the delivery of services using common...

Value-driven service matching

NARCIS (Netherlands)

Gordijn, Jaap; de Kinderen, Sybren; Wieringa, Roelf J.

2008-01-01

Today's economy is a service economy, and an increasing number of services is electronic, i.e. can be ordered and provisioned online. Examples include Internet access, email and Voice over IP. Just as any other kind of services, e-services often are offered in bundles, and many consumer needs

The Service Orientation and Employee’s Customer Orientation in Public Services Organizations

OpenAIRE

Andrada Iacob

2015-01-01

This paper explores the relationships between service orientation and employees’ customer orientation in public services organizations. First, we will review the relevant literature on service orientation and employee’s customer orientation. Based on this theory, the research hypothesis is formulated. The research results will be followed by conclusions, limitations and future directions. At the construct level, we found positive direct relationships between service orientation and employees’...

The Service Pledge for Breast Cancer – Improving services through patient involvement

International Nuclear Information System (INIS)

Freeman, Shauna; Kester, Ross; Greenbrook, Sally; O’Connor, Ruairi; Rawlings, Sarah

2012-01-01

A guiding principle for today’s National Health Service is for services to reflect the needs and choices of patients and carers. There is evidence that meaningful patient involvement and engagement of people in their own care supports relationships with NHS professionals, and improves the quality and experience of healthcare. This paper reviews the Service Pledge for Breast Cancer, developed by the charity Breakthrough Breast Cancer as a tried and tested route to delivering effective patient involvement and examines some implications for radiotherapy services. The Service Pledge, which has benefitted an estimated 19,000 patients across the UK, is a tool that enables healthcare professionals and patients to work in partnership to improve local breast cancer services. Based on the results of a patient survey and in depth interviews to determine to what extent standards of care are being met at each participating hospital, improvement goals are identified helping turn the patient voice into constructive action. Improvement goals resulting from the Service Pledge range from small changes that make a real difference to patients, through to much larger changes to local breast services. To date, there has been limited involvement of radiotherapy staff in the Service Pledge, yet radiographers play an important role in the treatment of breast cancer as most patients will be offered radiotherapy. However, radiotherapy services have been criticised for not being patient -centred and for not providing enough information, psychological and emotional support before, during and after treatment. It is contended that radiographers are ideally placed to address many of these concerns and engage further with patients through projects such as the Service Pledge, empowering their patients to voice what is most important to them and driving the quality improvements that emerge.

Service climate as a mediator of organizational empowerment in customer-service employees.

Science.gov (United States)

Mendoza-Sierra, Maria Isabel; Orgambídez-Ramos, Alejandro; Carrasco-González, Ana María; León-Jariego, José Carlos

2014-01-01

The aim of this study is to examine the mediating role of the service climate between organizational empowerment (i.e., dynamic structural framework, control of workplace decisions, fluidity in information sharing) and service quality (functional and relational). 428 contact employees from 46 hotels participated in the survey. Correlations demonstrated that dynamic structural framework, control decisions, and fluidity in information sharing are related to both functional and relational service quality. Regression analyses and Sobel tests revealed that service climate totally mediated the relationship between all three dimensions of organizational empowerment and relational service quality. Implications for practice and future research are discussed.

Calgary Laboratory Services

Directory of Open Access Journals (Sweden)

James R. Wright MD, PhD

2015-12-01

Full Text Available Calgary Laboratory Services provides global hospital and community laboratory services for Calgary and surrounding areas (population 1.4 million and global academic support for the University of Calgary Cumming School of Medicine. It developed rapidly after the Alberta Provincial Government implemented an austerity program to address rising health care costs and to address Alberta’s debt and deficit in 1994. Over roughly the next year, all hospital and community laboratory test funding within the province was put into a single budget, fee codes for fee-for-service test billing were closed, roughly 40% of the provincial laboratory budget was cut, and roughly 40% of the pathologists left the province of Alberta. In Calgary, in the face of these abrupt changes in the laboratory environment, private laboratories, publicly funded hospital laboratories and the medical school department precipitously and reluctantly merged in 1996. The origin of Calgary Laboratory Services was likened to an “unhappy shotgun marriage” by all parties. Although such a structure could save money by eliminating duplicated services and excess capacity and could provide excellent city-wide clinical service by increasing standardization, it was less clear whether it could provide strong academic support for a medical school. Over the past decade, iterations of the Calgary Laboratory Services model have been implemented or are being considered in other Canadian jurisdictions. This case study analyzes the evolution of Calgary Laboratory Services, provides a metric-based review of academic performance over time, and demonstrates that this model, essentially arising as an unplanned experiment, has merit within a Canadian health care context.

Facilitating mobile service provisioning in IP Multimedia Subsystem (IMS) using service oriented architecture

NARCIS (Netherlands)

Radovanovic, I.; Ray, A.; Lukkien, J.J.; Chaudron, M.R.V.; Krämer, B.J.; Lin, K.J.; Narasimhan, P.

2007-01-01

This paper presents an extension of the IMS software architecture using a service orientation, which provides flexibility of mobile service provisioning. The suggested extension facilitates composition of new mobile services in run-time based on the existing services and enables the end users to

Spatial dynamics of ecosystem service flows: a comprehensive approach to quantifying actual services

Science.gov (United States)

Bagstad, Kenneth J.; Johnson, Gary W.; Voigt, Brian; Villa, Ferdinando

2013-01-01

Recent ecosystem services research has highlighted the importance of spatial connectivity between ecosystems and their beneficiaries. Despite this need, a systematic approach to ecosystem service flow quantification has not yet emerged. In this article, we present such an approach, which we formalize as a class of agent-based models termed “Service Path Attribution Networks” (SPANs). These models, developed as part of the Artificial Intelligence for Ecosystem Services (ARIES) project, expand on ecosystem services classification terminology introduced by other authors. Conceptual elements needed to support flow modeling include a service's rivalness, its flow routing type (e.g., through hydrologic or transportation networks, lines of sight, or other approaches), and whether the benefit is supplied by an ecosystem's provision of a beneficial flow to people or by absorption of a detrimental flow before it reaches them. We describe our implementation of the SPAN framework for five ecosystem services and discuss how to generalize the approach to additional services. SPAN model outputs include maps of ecosystem service provision, use, depletion, and flows under theoretical, possible, actual, inaccessible, and blocked conditions. We highlight how these different ecosystem service flow maps could be used to support various types of decision making for conservation and resource management planning.

Determinants of customer satisfaction with professional services: A study of consultants services

DEFF Research Database (Denmark)

Sonne, Anne-Mette

1999-01-01

Although models of service quality and customer satisfaction have been well researched within the consumer goods and services area, much less attention has been paid to high involvement business-to-business service satisfaction. The objective of this study is to contribute to this stream...... of research through a survey of customers of the Norwegian Institute of Fisheries and Aquaculture. Information on which factors are the determinants of customer satisfaction is important to consultants since customer satisfaction is what the service business depends on for repeat business. In this study we...... found that customer satisfaction is mostly influenced by the perceived competence of the consultant and the technical reliability demonstrated in the project. However, the perceived service quality is also influenced by the way the customer is treated during the service production process....

Emotional Creativity (EC) among Pre-Service and In-Service Trainee Teachers

Science.gov (United States)

Singh, Gaurav; Kumar, Girijesh

2010-01-01

In the personality of a teacher, his emotional creativity is an important counterpart. In current study, researchers have carried out an investigation of emotional creativity of trainee teachers of pre-service and in-service trainee teachers. The objectives were to compare the emotional creativity of Trainee teachers of Pre-service Courses and…

Ontario freight movement study

International Nuclear Information System (INIS)

Anon.

1995-11-01

The freight (cargo) transportation sector accounts for a major use of fossil fuels and contributes significantly to greenhouse gas emissions. A study was conducted to estimate and forecast emissions from transportation in Ontario, by mode, over the next 15 years, and to examine ways in which those emissions could be reduced. Published data of freight transportation industries was used to examine the fuel consumption characteristics of each mode, followed by a review of emission rates. It was determined that truck transportation accounts for most CO 2 emissions (about 70%). Rail follows with 21% and the marine and air modes contribute relatively small shares (6% and 2%). New intermodal technologies being introduced by the railways were discussed. They have been designed to make intermodal transport more accessible to a wider segment of the freight market. A recommendation was made which would require all truck shipments over 500 km, accounting for fully one half of truck tonne-km, to have their line-haul component diverted to this new more fuel-efficient mode (i.e., from truck to rail). refs., tabs., figs

Rayleigh scattering in few-mode optical fibers.

Science.gov (United States)

Wang, Zhen; Wu, Hao; Hu, Xiaolong; Zhao, Ningbo; Mo, Qi; Li, Guifang

2016-10-24

The extremely low loss of silica fibers has enabled the telecommunication revolution, but single-mode fiber-optic communication systems have been driven to their capacity limits. As a means to overcome this capacity crunch, space-division multiplexing (SDM) using few-mode fibers (FMF) has been proposed and demonstrated. In single-mode optical fibers, Rayleigh scattering serves as the dominant mechanism for optical loss. However, to date, the role of Rayleigh scattering in FMFs remains elusive. Here we establish and experimentally validate a general model for Rayleigh scattering in FMFs. Rayleigh backscattering not only sets the intrinsic loss limit for FMFs but also provides the theoretical foundation for few-mode optical time-domain reflectometry, which can be used to probe perturbation-induced mode-coupling dynamics in FMFs. We also show that forward inter-modal Rayleigh scattering ultimately sets a fundamental limit on inter-modal-crosstalk for FMFs. Therefore, this work not only has implications specifically for SDM systems but also broadly for few-mode fiber optics and its applications in amplifiers, lasers, and sensors in which inter-modal crosstalk imposes a fundamental performance limitation.

Service-Oriented Security Framework for Remote Medical Services in the Internet of Things Environment

Science.gov (United States)

Lee, Jae Dong; Yoon, Tae Sik; Chung, Seung Hyun

2015-01-01

Objectives Remote medical services have been expanding globally, and this is expansion is steadily increasing. It has had many positive effects, including medical access convenience, timeliness of service, and cost reduction. The speed of research and development in remote medical technology has been gradually accelerating. Therefore, it is expected to expand to enable various high-tech information and communications technology (ICT)-based remote medical services. However, the current state lacks an appropriate security framework that can resolve security issues centered on the Internet of things (IoT) environment that will be utilized significantly in telemedicine. Methods This study developed a medical service-oriented frame work for secure remote medical services, possessing flexibility regarding new service and security elements through its service-oriented structure. First, the common architecture of remote medical services is defined. Next medical-oriented secu rity threats and requirements within the IoT environment are identified. Finally, we propose a "service-oriented security frame work for remote medical services" based on previous work and requirements for secure remote medical services in the IoT. Results The proposed framework is a secure framework based on service-oriented cases in the medical environment. A com parative analysis focusing on the security elements (confidentiality, integrity, availability, privacy) was conducted, and the analysis results demonstrate the security of the proposed framework for remote medical services with IoT. Conclusions The proposed framework is service-oriented structure. It can support dynamic security elements in accordance with demands related to new remote medical services which will be diversely generated in the IoT environment. We anticipate that it will enable secure services to be provided that can guarantee confidentiality, integrity, and availability for all, including patients, non-patients, and medical

Service-Oriented Security Framework for Remote Medical Services in the Internet of Things Environment.

Science.gov (United States)

Lee, Jae Dong; Yoon, Tae Sik; Chung, Seung Hyun; Cha, Hyo Soung

2015-10-01

Remote medical services have been expanding globally, and this is expansion is steadily increasing. It has had many positive effects, including medical access convenience, timeliness of service, and cost reduction. The speed of research and development in remote medical technology has been gradually accelerating. Therefore, it is expected to expand to enable various high-tech information and communications technology (ICT)-based remote medical services. However, the current state lacks an appropriate security framework that can resolve security issues centered on the Internet of things (IoT) environment that will be utilized significantly in telemedicine. This study developed a medical service-oriented frame work for secure remote medical services, possessing flexibility regarding new service and security elements through its service-oriented structure. First, the common architecture of remote medical services is defined. Next medical-oriented secu rity threats and requirements within the IoT environment are identified. Finally, we propose a "service-oriented security frame work for remote medical services" based on previous work and requirements for secure remote medical services in the IoT. The proposed framework is a secure framework based on service-oriented cases in the medical environment. A com parative analysis focusing on the security elements (confidentiality, integrity, availability, privacy) was conducted, and the analysis results demonstrate the security of the proposed framework for remote medical services with IoT. The proposed framework is service-oriented structure. It can support dynamic security elements in accordance with demands related to new remote medical services which will be diversely generated in the IoT environment. We anticipate that it will enable secure services to be provided that can guarantee confidentiality, integrity, and availability for all, including patients, non-patients, and medical staff.

Cleaning Services.

Science.gov (United States)

Sharpton, James L.

This curriculum guide provides cleaning services instructional materials for a ninth- and tenth-grade Coordinated Vocational Education and Training: Home and Community Services program. It includes 2 sections and 11 instructional units. Each unit of instruction consists of eight basic components: performance objectives, teacher activities,…

Using a Service Audit Project for Improving Student Learning in a Service-Marketing Course

Science.gov (United States)

Gonzalez-Padron, Tracy; Ferguson, Jeffery M.

2015-01-01

Service-marketing education provides students customer service skills sought by employers who recognize the relationship between service and profit. Students in service marketing benefit from active-learning activities with actual organizations to apply customer service frameworks taught in the course. The purpose of this paper is to describe an…

Outsourcing in State Service Activity Outsourcing in State Service Activity

OpenAIRE

Ivan Kotliarov

2012-01-01

The article gives an analysis of the problem of outsourcing in public management of the RF. It clarifies the definition of the term of public services; proposes concepts of public service and public service product; discusses the hypothesis that outsourcing really can help improve the performance of the state structures by attracting external resources.Results: the resource and contact activities are most promising for outsourcing. However, outsourcing of government activities is associated w...

76 FR 63581 - Certainty of Terms of Service Contracts and NVOCC Service Arrangements

Science.gov (United States)

2011-10-13

... Terms of Service Contracts and NVOCC Service Arrangements AGENCY: Federal Maritime Commission. ACTION... regarding certainty of terms of service contracts and non-vessel- operating common carrier service... flexibility if they decide to use long-term contracts that adjust based on a freight rate index that reflects...

78 FR 14359 - Verizon Business Networks Services, Inc., Specialist-Tech Customer Service, Philadelphia, PA...

Science.gov (United States)

2013-03-05

... Business Networks Services, Inc., Specialist-Tech Customer Service, Philadelphia, PA; Verizon Business Networks Services, Inc., Specialist-Tech Customer Service, Tampa, Florida; Amended Certification Regarding... should [[Page 14360

Corruption in the Civil Service: The dearth of effective service delivery

African Journals Online (AJOL)

The paper discussed the origin of the Nigerian Civil Service and the consequences of corruption that has crippled the service in the recent times. The paper was of the opinion that today's Civil Service in Nigeria is a carryover of the British imperialist administrative structure. The paper stated that the reasons for the corrupt ...

75 FR 59968 - Presumptions of Service Connection for Persian Gulf Service

Science.gov (United States)

2010-09-29

..., naval, or air service in the Southwest Asia theater of operations, or to a degree of 10 percent or more..., naval, or air service in the Southwest Asia theater of operations; or (ii) If there is affirmative..., naval, or air service in the Southwest Asia theater of operations during the Persian Gulf War. (2) The...

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