WorldWideScience

Sample records for intermodal services

  1. Coopetition in Intermodal Freight Transport Services

    Directory of Open Access Journals (Sweden)

    Jian Liu

    2015-01-01

    Full Text Available The paper studies the coopetition of the downstream different carriers by providing complementary transport services in intermodal freight transport chain. Considering different information structure, a two-stage dynamic game model with simultaneous actions on investment and price is first formulated. Equilibria show both parties have motivation to select coopetition even if the agreement for cooperation investment is reached in advance. When both firms agree on the specific allocation, the new coopetition with higher efficiency would be emerged. Moreover, we analyze the complexity and evolution of coopetition by repeated pricing game with finitely and infinitely time horizon. In the finitely repeated pricing game, both firms have incentive to reach a tacit understanding to alternate choosing price cooperation and competition after setting suitable allocation scheme; the repeated periods t are then going to be an issue. In the infinitely repeated pricing game, the perfect cooperation is realized by designing the suitable trigger strategy.

  2. On Transport Service Selection in Intermodal Rail/Road Distribution Networks

    Directory of Open Access Journals (Sweden)

    Christian Bierwirth

    2012-11-01

    Full Text Available Intermodal rail/road freight transport constitutes an alternative to long-haul road transport for the distribution of large volumes of goods. The paper introduces the intermodal transportation problem for the tactical planning of mode and service selection. In rail mode, shippers either book train capacity on a per-unit basis or charter block trains completely. Road mode is used for short-distance haulage to intermodal terminals and for direct shipments to customers. We analyze the competition of road and intermodal transportation with regard to freight consolidation and service cost on a model basis. The approach is applied to a distribution system of an industrial company serving customers in eastern Europe. The case study investigates the impact of transport cost and consolidation on the optimal modal split.

  3. How Uncertain Information on Service Capacity Influences the Intermodal Routing Decision: A Fuzzy Programming Perspective

    Directory of Open Access Journals (Sweden)

    Yan Sun

    2018-01-01

    Full Text Available Capacity uncertainty is a common issue in the transportation planning field. However, few studies discuss the intermodal routing problem with service capacity uncertainty. Based on our previous study on the intermodal routing under deterministic capacity consideration, we systematically explore how service capacity uncertainty influences the intermodal routing decision. First of all, we adopt trapezoidal fuzzy numbers to describe the uncertain information of the service capacity, and further transform the deterministic capacity constraint into a fuzzy chance constraint based on fuzzy credibility measure. We then integrate such fuzzy chance constraint into the mixed-integer linear programming (MILP model proposed in our previous study to develop a fuzzy chance-constrained programming model. To enable the improved model to be effectively programmed in the standard mathematical programming software and solved by exact solution algorithms, a crisp equivalent linear reformulation of the fuzzy chance constraint is generated. Finally, we modify the empirical case presented in our previous study by replacing the deterministic service capacities with trapezoidal fuzzy ones. Using the modified empirical case, we utilize sensitivity analysis and fuzzy simulation to analyze the influence of service capacity uncertainty on the intermodal routing decision, and summarize some interesting insights that are helpful for decision makers.

  4. A time-dependent vehicle routing problem in the service area of intermodal terminals

    OpenAIRE

    Braekers, K.; Caris, A.; Janssens, G.K.

    2013-01-01

    This paper deals with the operational planning of drayage operations in the service area of intermodal container terminals. Drayage operations refer to the full truckload container transpot activities that take place on a regional scale around these terminals. They involve the transport of loaded and empty containers between container terminals, container depots, consignees and shippers. Drayage operations are mostly performed by truck and constitute a large part of total costs of an intermo...

  5. Intermodal connectivity in Europe, an empirical exploration

    NARCIS (Netherlands)

    de Langen, P.W.; Lases Figueroa, D.M.; van Donselaar, K.H.; Bozuwa, J.

    2017-01-01

    In this paper we analyse the intermodal connectivity in Europe. The empirical analysis is to our knowledge the first empirical analysis of intermodal connections, and is based on a comprehensive database of intermodal connections in Europe. The paper focuses on rail and barge services, as they are

  6. Service network design for an intermodal container network with flexible due dates/times and the possibility of using subcontracted transport

    NARCIS (Netherlands)

    B. van Riessen (Bart); R.R. Negenborn (Rudy); R. Dekker (Rommert); G. Lodewijks (Gabriel)

    2013-01-01

    textabstractAn intermodal container transportation network is being developed between Rotterdam and several inland terminals in North West Europe: the EUROPEAN GATEWAY SERVICES (EGS) network. This network is developed and operated by the seaports of EUROPE CONTAINER TERMINALS (ECT). To use this

  7. Potential for Intermodal Transport of Chemical Goods in Slovakia

    Directory of Open Access Journals (Sweden)

    Jagelčák Juraj

    2017-01-01

    Full Text Available This article deals with intermodal transport of chemical goods in Slovak republic. Analysis is based on information from interviews with companies and logistics service providers. The first part of the article describes importance of Intermodal transport and basic transport routes for intermodal transport. Respondents considered advantages and disadvantages of intermodal transport. Possible improvements inside companies and improvements of external framework conditions to promote modal shift are described in the second part of the paper.

  8. Intermodal Passenger Connectivity Database -

    Data.gov (United States)

    Department of Transportation — The Intermodal Passenger Connectivity Database (IPCD) is a nationwide data table of passenger transportation terminals, with data on the availability of connections...

  9. Intermodal transportation of spent fuel

    International Nuclear Information System (INIS)

    Elder, H.K.

    1983-09-01

    Concepts for transportation of spent fuel in rail casks from nuclear power plant sites with no rail service are under consideration by the US Department of Energy in the Commercial Spent Fuel Management program at the Pacific Northwest Laboratory. This report identifies and evaluates three alternative systems for intermodal transfer of spent fuel: heavy-haul truck to rail, barge to rail, and barge to heavy-haul truck. This report concludes that, with some modifications and provisions for new equipment, existing rail and marine systems can provide a transportation base for the intermodal transfer of spent fuel to federal interim storage facilities. Some needed land transportation support and loading and unloading equipment does not currently exist. There are insufficient shipping casks available at this time, but the industrial capability to meet projected needs appears adequate

  10. Intermodal Barge Transport : Network Design, Nodes and Competitiveness

    NARCIS (Netherlands)

    Konings, J.W.

    2009-01-01

    The thesis addresses the opportunities and conditions to increase the market share of intermodal barge transport in Northwest Europe. In particular, it focuses on strategies to improve the performances of the different links of the intermodal transport chain: the barge transport services, the

  11. Terminal location planning in intermodal transportation with Bayesian inference method.

    Science.gov (United States)

    2014-01-01

    In this project, we consider the planning of terminal locations for intermodal transportation systems. For a given number of potential terminals and coexisted multiple service pairs, we find the set of appropriate terminals and their locations that p...

  12. Architecture of Intermodal Complex

    NARCIS (Netherlands)

    Lee, S.; Herneoja, Aulikki; Österlund, Toni; Markkanen, Piia

    This paper focuses on the conception and design of architecture as the work of producing media about buildings and other environmental artifacts. I approach
    the questions regarding simplicity and complexity through "interdependence" and "intermodality." I believe the two concepts offer more

  13. Sustainable freight transport in South Africa:Domestic intermodal solutions

    Directory of Open Access Journals (Sweden)

    Jan H. Havenga

    2011-11-01

    Full Text Available Due to the rapid deregulation of freight transport in South Africa two decades ago, and low historical investment in rail (with resultant poor service delivery, an integrated alternative to road and rail competition was never developed. High national freight logistics costs, significant road infrastructure challenges and environmental impact concerns of a road-dominated freight transport market have, however, fuelled renewed interest in intermodal transport solutions. In this article, a high-level business case for domestic intermodal solutions in South Africa is presented. The results demonstrate that building three intermodal terminals to connect the three major industrial hubs (i.e. Gauteng, Durban and Cape Town through an intermodal solution could reduce transport costs (including externalities for the identified 11.5 million tons of intermodalfriendly freight flows on the Cape and Natal corridors by 42% (including externalities.

  14. Freight transport and intermodality

    OpenAIRE

    Barbero Mañanes, Eduardo

    2010-01-01

    During recent decades, there has been very substantial growth in the freight transport sector. Freight transport is increasing faster than the economy or passenger transport. Demand is increasing more rapidly than supply and is resulting in environmental and social problems. Increasing congestion, too, is affecting efficient and reliable freight distribution, and consequently having a deleterious effect on local economies. Intermodality is therefore needed to make better use of alternative mo...

  15. The performance of intermodal inland waterway transport : Modeling conditions influencing its competitiveness

    NARCIS (Netherlands)

    Wiegmans, B.; Konings, J.W.

    2013-01-01

    In Europe, numerous obstacles have been identified which prevent the (extensive) use of intermodal transport. A major motivation to promote intermodal transport is that its cost performance is often assumed better than road-only transport. Considering that the cost of transport services remains one

  16. Strategies and procedures for the development of intermodal freight transport in Europe: the role of motorways of the sea services and railway terminals

    OpenAIRE

    Lepori, Chiara

    2009-01-01

    Since the birth of the European Union on 1957, the development of a single market through the integration of national freight transport networks has been one of the most important points in the European Union agenda. Increasingly congested motorways, rising oil prices and concerns about environment and climate change require the optimization of transport systems and transport processes. The best solution should be the intermodal transport, in which the most efficient transport options are use...

  17. Logistics in Yemen: Optimal Intermodal Frieght Transportation

    Directory of Open Access Journals (Sweden)

    Hisham Najeeb Said AL-Shikh

    2017-10-01

    Full Text Available Major roads in Yemen are not paved and its population density is high in coastal areas, implementing the idea of intermodal transportation method all over the coastline will give the product industries a huge advantages, due to its attractive solutions to the poor transportation infrastructure and its extremely limited road transportation system. The transport of goods in Yemen depends heavily on road transport in the absence of rail transport and limited movement by air transport and its high cost, the private sector provides the bulk of land transport services (goods and has accompanied the performance of road transport activities in the absence of regulation and supervision. In this research paper the author intends to analyse and develop optimal intermodal freight transportation plans for product shipping in Yemen by using two modes of transport (truck, ship without any handling of the freight itself when changing modes. Using intermodal transportation is vital for the product movement and supplies when single mode alternative becomes unusable or infeasible. The author intends to use quantitative research method, plan and execute fieldwork, collecting data form freight companies (truck, ship, local factories, Ministry of Transportation, etc. Compile preliminary maps of roads condition and population density. First the author intends to visit the Ministry of Transport to closely monitor the program and objectives of the Ministry and the secret of work and projects in which it is implemented and meet with its representative for the purpose of collecting data and evidence of the difficulties it faces in order to become familiar with it Comprehensively and directly on its problems and study the possible solutions. , the author will intend to visit Aden and Hodeida ports to view the service and facilities for a better understanding of the processes and to examine the availabilities of intermodal transportation freight and collect data of sea

  18. Intermodal Supply Chain Risk Management

    OpenAIRE

    Maslarić, Marinko; Brnjac, Nikolina; Bago, Drago

    2016-01-01

    Efficient and secure global supply chains contribute to the Improvement of the competitiveness of the products traded on international markets by reducing their costs and delivery time while increasing the reliability and security. Global supply chains are unthinkable without transport integration, which is usually accomplished through the form of intermodal transport systems. Intermodal transport systems are much more complex than the unimodal ones due to the number of stakeholders, included...

  19. European intermodal freight transport network

    NARCIS (Netherlands)

    Saeedi, Hamid; Wiegmans, Bart; Behdani, Behzad; Zuidwijk, Rob

    2017-01-01

    The analysis of market structure and concentration measures for the Intermodal Freight Transport (IFT) market is important to avoid market failure and to find the areas for policy making to promote IFT market share. This analysis can be performed for separate segments, for example, the market for

  20. A simulation model for intermodal freight transportation in Louisiana.

    Science.gov (United States)

    2015-01-01

    With increased emphasis on intermodal transportation development, the issue of how to evaluate an intermodal freight transportation system and provide intermodal solutions has been receiving intensive attention. In order to improve freight flow effic...

  1. Aerodynamic drag on intermodal railcars

    Science.gov (United States)

    Kinghorn, Philip; Maynes, Daniel

    2014-11-01

    The aerodynamic drag associated with transport of commodities by rail is becoming increasingly important as the cost of diesel fuel increases. This study aims to increase the efficiency of intermodal cargo trains by reducing the aerodynamic drag on the load carrying cars. For intermodal railcars a significant amount of aerodynamic drag is a result of the large distance between loads that often occurs and the resulting pressure drag resulting from the separated flow. In the present study aerodynamic drag data have been obtained through wind tunnel testing on 1/29 scale models to understand the savings that may be realized by judicious modification to the size of the intermodal containers. The experiments were performed in the BYU low speed wind tunnel and the test track utilizes two leading locomotives followed by a set of five articulated well cars with double stacked containers. The drag on a representative mid-train car is measured using an isolated load cell balance and the wind tunnel speed is varied from 20 to 100 mph. We characterize the effect that the gap distance between the containers and the container size has on the aerodynamic drag of this representative rail car and investigate methods to reduce the gap distance.

  2. The comprehensive intermodal planning system in distributed environment

    Directory of Open Access Journals (Sweden)

    Olgierd Dziamski

    2013-06-01

    Full Text Available Background: Goods distribution by containers has opened new opportunities for them in the global supply chain network. Standardization of transportation units allow to simplify transport logistics operations and enable the integration of different types of transport. Currently, container transport is the most popular means of transport by sea, but recent studies show an increase in its popularity in land transport. In the paper presented the concept of a comprehensive intermodal planning system in a distributed environment which enables more efficient use containers in the global transport. The aim of this paper was to formulate and develop new concept of Internet Intermodal Planning System in distribution environment, supporting the common interests of the consignors and the logistic service providers by integrating the transportation modes, routing, logistics operations and scheduling in order to create intermodal transport plans. Methods: In the paper presented and discussed the new approach to the management of logistics resources used in international intermodal transport. Detailed analysis of proposed classification of variety transportation means has been carried out along with their specific properties, which may affect the time and cost of transportation. Have been presented the modular web-based distribution planning system supporting container transportation planning. Conducted the analysis of the main planning process and curried out the discussion on the effectiveness of the new web-based container transport planning system. Result and conclusions: This paper presents a new concept of the distributed container transport planning system integrating the available on the market logistics service providers with freight exchange. Specific to container planning new transport categories has been identified which simplify and facilitate the management of intermodal planning process. The paper presents a modular structure of Integrated

  3. The concept of intermodal network development in Poland using multi-agent systems

    Directory of Open Access Journals (Sweden)

    Leszek MINDUR

    2011-01-01

    Full Text Available The market share and the development of intermodal haulages, they are still at a very low level. It amounts in total goods transported by rail to 2,5% - 3%. The major reason for this situation is lack of coherent method for intermodal network designing. Such method should take into consideration strong relations between transport users, transport service providers, so the micro scale, as well as the regions where they are operating, so the meta scale.The aim of this paper is to present method which makes possible elimination of existing barriers in intermodal transport. The proposed method, for the sake of relations between actors involved in intermodal transport organisation, refers to multi-agent system concept. This system assumes coordinated actions in favour of concrete problem solution with support of cooperating agents, that is, in described paper, actors connected with intermodal transport.Paper presents results of the research project N509 398536, called: „Intermodal logistics network in Poland – concept of model solutions and implementation aspects” carried out by the Institute of Logistics and Warehousing under scientific leadership of professor Leszek Mindur.

  4. Surveillance systems for intermodal transportation

    Science.gov (United States)

    Jakovlev, Sergej; Voznak, Miroslav; Andziulis, Arunas

    2015-05-01

    Intermodal container monitoring is considered a major security issue in many major logistic companies and countries worldwide. Current representation of the problem, we face today, originated in 2002, right after the 9/11 attacks. Then, a new worldwide Container Security Initiative (CSI, 2002) was considered that shaped the perception of the transportation operations. Now more than 80 larger ports all over the world contribute to its further development and integration into everyday transportation operations and improve the regulations for the developing regions. Although, these new improvements allow us to feel safer and secure, constant management of transportation operations has become a very difficult problem for conventional data analysis methods and information systems. The paper deals with a proposal of a whole new concept for the improvement of the Containers Security Initiative (CSI) by virtually connecting safety, security processes and systems. A conceptual middleware approach with deployable intelligent agent modules is proposed to be used with possible scenarios and a testbed is used to test the solution. Middleware examples are visually programmed using National Instruments LabView software packages and Wireless sensor network hardware modules. An experimental software is used to evaluate he solution. This research is a contribution to the intermodal transportation and is intended to be used as a means or the development of intelligent transport systems.

  5. INTERMODAL TRANSPORT IN EUROPE - OPPORTUNITIES THROUGH INNOVATION

    Directory of Open Access Journals (Sweden)

    Norbert Wagener

    2014-12-01

    Full Text Available Background: Freight transport volume in ton-km in OECD countries will grow considerably up to 150 to 230 % in 2050 compared to 2010. Although the EU policy aims to shift 30% of road freight over 300 km to other modes such as rail or waterborne transport by 2030 the recent trends show a stable modal split of road at approx. 75%. Conventional intermodal transport on the major European routes has shown a steady but only limited organic growth through recent years. Therefore, new innovative concepts for intermodal transport and for the shift from road to rail are needed. Methods: Definitions of intermodal transport have been clarified and the development of combined transport in Europe and in Germany and Poland in particular has been analyzed on the basis of available data sources. New innovative concepts for intermodal transport have been identified on the basis of desk research, recent relevant projects (RETRACK, SCANDRIA, Rail Baltica and market intelligence. Results: The analysis leads to the conclusion that new innovative concepts in intermodal transport comprise new forms of organization as well as new technologies and new routes. The following three innovations to facilitate the shift from road to rail by intermodal transport are being introduced and discussed: multimodal operation of ocean carriers in maritime hinterland transportation, innovative handling technologies for non-crane able trainers and freight corridors for long distance intermodal transport within the TEN-T network and on the Europe-Asia corridor. Conclusions: Further accelerated growth in the shift from road to rail through intermodal transport requires new innovative concepts beyond the traditional combined transport in Western Europe. Three promising innovative concepts have been introduced. Further research is needed and should be focused on financial and economic appraisal as well as on the effectiveness of state intervention policies. 

  6. 75 FR 14245 - Voluntary Intermodal Sealift Agreement

    Science.gov (United States)

    2010-03-24

    ... measures so that Contingency planning information can be shared with Participants to enable them to plan... Intermodal Sealift Agreement (VISA) Table of Contents Abbreviations Definitions Preface I. Purpose II... of VISA Contingency Provisions A. General B. Notification of Activation C. Voluntary Capacity D...

  7. Analyzing competition in intermodal freight transport networks

    NARCIS (Netherlands)

    Saeedi, Hamid; Wiegmans, Bart; Behdani, Behzad; Zuidwijk, Rob

    2017-01-01

    To cope with an intense and competitive environment, intermodal freight transport operators have increasingly adopted business practices —like horizontal and vertical business integration—which aim to reduce the operational costs, increase the profit margins, and improve their competitive position

  8. Intermodal transport as an integral part of logistics system

    Directory of Open Access Journals (Sweden)

    Agnieszka Bitkowska

    2016-06-01

    Full Text Available The experience of companies that are successful in the carriage of goods prove that intermodal transport is now a major factor in determining the success of logistics system. A modern approach to the transport is based on intermodal transport. The article is based on the method of external observation. It presents the essence of intermodal transport and its benefits. It specifies transportation as an integral part of logistics system.

  9. An approach for economic analysis of intermodal transportation.

    Science.gov (United States)

    Sahin, Bahri; Yilmaz, Huseyin; Ust, Yasin; Guneri, Ali Fuat; Gulsun, Bahadir; Turan, Eda

    2014-01-01

    A different intermodal transportation model based on cost analysis considering technical, economical, and operational parameters is presented. The model consists of such intermodal modes as sea-road, sea-railway, road-railway, and multimode of sea-road-railway. A case study of cargo transportation has been carried out by using the suggested model. Then, the single road transportation mode has been compared to intermodal modes in terms of transportation costs. This comparison takes into account the external costs of intermodal transportation. The research reveals that, in the short distance transportation, single transportation modes always tend to be advantageous. As the transportation distance gets longer, intermodal transportation advantages begin to be effective on the costs. In addition, the proposed method in this study leads to determining the fleet size and capacity for transportation and the appropriate transportation mode.

  10. An Approach for Economic Analysis of Intermodal Transportation

    Science.gov (United States)

    Sahin, Bahri; Ust, Yasin; Guneri, Ali Fuat; Gulsun, Bahadir; Turan, Eda

    2014-01-01

    A different intermodal transportation model based on cost analysis considering technical, economical, and operational parameters is presented. The model consists of such intermodal modes as sea-road, sea-railway, road-railway, and multimode of sea-road-railway. A case study of cargo transportation has been carried out by using the suggested model. Then, the single road transportation mode has been compared to intermodal modes in terms of transportation costs. This comparison takes into account the external costs of intermodal transportation. The research reveals that, in the short distance transportation, single transportation modes always tend to be advantageous. As the transportation distance gets longer, intermodal transportation advantages begin to be effective on the costs. In addition, the proposed method in this study leads to determining the fleet size and capacity for transportation and the appropriate transportation mode. PMID:25152919

  11. INTERMODAL TRANSPORTATION: CONSIDERATIONS IN PREFERENCE AND THE PROBLEMS BETWEEN EUROPE AND TURKEY

    OpenAIRE

    Balca Berfin UYGUÇ; Bengü SEVİL OFLAÇ

    2017-01-01

    Intermodal transportation has become increasingly important, as global supply chains tend to spread their activities in diversified countries. Intermodal transportation has its own issues that should be investigated in a deeper sense. Therefore, through conducting semi-structured interviews with logistics companies, this study aims to analyze the considerations in intermodal preference and problems faced during intermodal operations between Europe and Turkey.

  12. Intermodal Logistics Centres and Freight Corridors – Concepts and Trends

    Directory of Open Access Journals (Sweden)

    Norbert Wagener

    2017-09-01

    Full Text Available . Background: The development of international freight corridors, as the Trans European Network and new rail and inland shipping corridors in Asia and Africa, require efficient logistics centres along these corridors which serve as intermodal interfaces and provide a variety of different logistics service functions. The definition of the term logistics centre differs between countries and implies different functionalities. Locations are often selected randomly and business models are opportunity driven, especially in highly dynamic and less regulated new emerging economies. In particular Freight Villages as a special form of logistics centres have a high impact on regional development and serve as cargo generator for freight corridors. Consideration of general principles how to establish Freight Villages could improve the effectiveness of these logistics centres along freight corridors. Methods: Based on a literature review a comprehensive and hierarchical definition of logistics centres will be discussed and applied. From experiences in the development of logistics centres in several countries, especially in Germany and Lithuania, challenges and concepts concerning regulatory framework, determination of location and business and financing models are discussed. Results: Concerning the definition of logistics centres a hierarchical definition is applied which comprises different levels of logistics centres depending on the scope of the value adding and the functionality. As general principles for the development of Freight Villages the active role of the state, master planning, objective location finding, participation and co-operation of different stakeholders in the business model and a stepwise scheme for financing are introduced. Major trends for the future development of Freight Villages are the digitalization of supply chains, the application of new intermodal technologies and of innovative telematics systems, solutions for low emission and

  13. Integrated Intermodal Passenger Transportation System

    Science.gov (United States)

    Klock, Ryan; Owens, David; Schwartz, Henry; Plencner, Robert

    2012-01-01

    Modern transportation consists of many unique modes of travel. Each of these modes and their respective industries has evolved independently over time, forming a largely incoherent and inefficient overall transportation system. Travelers today are forced to spend unnecessary time and efforts planning a trip through varying modes of travel each with their own scheduling, pricing, and services; causing many travelers to simply rely on their relatively inefficient and expensive personal automobile. This paper presents a demonstration program system to not only collect and format many different sources of trip planning information, but also combine these independent modes of travel in order to form optimal routes and itineraries of travel. The results of this system show a mean decrease in inter-city travel time of 10 percent and a 25 percent reduction in carbon dioxide emissions over personal automobiles. Additionally, a 55 percent reduction in carbon dioxide emissions is observed for intra-city travel. A conclusion is that current resources are available, if somewhat hidden, to drastically improve point to point transportation in terms of time spent traveling, the cost of travel, and the ecological impact of a trip. Finally, future concepts are considered which could dramatically improve the interoperability and efficiency of the transportation infrastructure.

  14. The Malaysian Intermodal Terminal System: The Implication on the Malaysian Maritime Cluster

    Directory of Open Access Journals (Sweden)

    Mohamad Rosni Othman

    2016-06-01

    Full Text Available The maritime sector in Malaysia is best known globally due to the Straits of Malacca and being a nation surrounded by sea. Malaysia also has a substantial maritime industry consisting of numerous shipyards, ports and terminal faculties, ship services and a plethora of other companies and institutions with maritime oriented activities and become essential components of the Malaysia's maritime clusters. Issues such as underutilised intermodal terminals, uneven proportions in the freight transport infrastructure and road and seaport congestions prevent Malaysian seaports from achieving their full potential in serving their respective hinterlands. The key factors to improve Malaysian dry port or intermodal terminals are transport network; container planning; competition; location and, externalities. The paper does not only present the critical challenges faced by Malaysian intermodal terminals especially dry ports and the implications for seaport competency but it also provides strategies to utilise the Malaysian freight multimodal system to amplify seaports
tm performance in serving their hinterlands. As such, this may warrant policy makers to devise a comprehensive national master plan for the maritime sector in order for Malaysia to further develop her maritime industry and economies.

  15. Implications of system usability on intermodal facility design.

    Science.gov (United States)

    2010-08-01

    Ensuring good design of intermodal transportation facilities is critical for effective and : satisfactory operation. Passenger use of the facilities is often hindered by inadequate space, a poor : layout, or lack of signage. This project aims to impr...

  16. Intermode Breather Solitons in Optical Microresonators

    Science.gov (United States)

    Guo, Hairun; Lucas, Erwan; Pfeiffer, Martin H. P.; Karpov, Maxim; Anderson, Miles; Liu, Junqiu; Geiselmann, Michael; Jost, John D.; Kippenberg, Tobias J.

    2017-10-01

    Dissipative solitons can be found in a variety of systems resulting from the double balance between dispersion and nonlinearity, as well as gain and loss. Recently, they have been observed to spontaneously form in Kerr nonlinear microresonators driven by a continuous wave laser, providing a compact source of coherent optical frequency combs. As optical microresonators are commonly multimode, intermode interactions, which give rise to avoided mode crossings, frequently occur and can alter the soliton properties. Recent works have shown that avoided mode crossings cause the soliton to acquire a single-mode dispersive wave, a recoil in the spectrum, or lead to soliton decay. Here, we show that avoided mode crossings can also trigger the formation of breather solitons, solitons that undergo a periodic evolution in their amplitude and duration. This new breather soliton, referred to as an intermode breather soliton, occurs within a laser detuning range where conventionally stationary (i.e., stable) dissipative Kerr solitons are expected. We experimentally demonstrate the phenomenon in two microresonator platforms (crystalline magnesium fluoride and photonic chip-based silicon nitride microresonators) and theoretically describe the dynamics based on a pair of coupled Lugiato-Lefever equations. We show that the breathing is associated with a periodic energy exchange between the soliton and a second optical mode family, a behavior that can be modeled by a response function acting on dissipative solitons described by the Lugiato-Lefever model. The observation of breathing dynamics in the conventionally stable soliton regime is relevant to applications in metrology such as low-noise microwave generation, frequency synthesis, or spectroscopy.

  17. ECONOMIC BENEFITS OF DEVELOPING INTERMODAL TRANSPORT IN THE EUROPEAN UNION

    Directory of Open Access Journals (Sweden)

    Crisan Radu

    2012-12-01

    Full Text Available Transport plays a crucial role in economic and social development and its contribution goes beyond what is normally captured in traditional cost-benefit analyses. Transportation investments can have large long-term economic, social and environmental impacts. The European Commission when developing transport policy, focuses on the intermodal transport, which is seen as a sustainable mobility solution, environmentally friendly and efficient in terms of resources, especially in terms of freight. European transport policies promote co-modality - combining different modes for a single supply chain - as a solution to the adverse effects of transport: pollution, traffic congestion, energy consumption. Intermodal transport is found to be consistently cheaper than all-road solutions, and its external costs significantly lower, thereby confirming the high potential of intermodal transport in increasing the sustainability of the transport sector. So, freight intermodality is increasingly considered as major potential contributor to solving the sustainability problems of the European transport sector. This paper addresses the pricing issues specifically related to intermodal transport. The focus in on the main economical advantages of developing intermodal transport, but also on the usage limits brought by particularities of transport modes. Special attention is given to intermodal transfer terminals with solutions for activity efficiency increase, with major implications on the quality and cost of transportation. The theme discussed in this paper is of great importance, many authors and specialists developed it in their studies. Some names are needed to be mentioned: Todd Litman, Dr. Yuri V. Yevdokimov, John J. Coyle, Kenneth D. Boyer and few more. But, a special attention for this subject is paid by the European Commission and its subordinated institutions, that are interested in developing sustainable strategies and promoting concrete solutions for

  18. INTERMODAL TRANSPORTATION: CONSIDERATIONS IN PREFERENCE AND THE PROBLEMS BETWEEN EUROPE AND TURKEY

    Directory of Open Access Journals (Sweden)

    Balca Berfin UYGUÇ

    2017-12-01

    Full Text Available Intermodal transportation has become increasingly important, as global supply chains tend to spread their activities in diversified countries. Intermodal transportation has its own issues that should be investigated in a deeper sense. Therefore, through conducting semi-structured interviews with logistics companies, this study aims to analyze the considerations in intermodal preference and problems faced during intermodal operations between Europe and Turkey.

  19. NYSDOT consideration of potential intermodal sites for Long Island : appendices.

    Science.gov (United States)

    2011-06-09

    This Study was prepared in response to the Governor's directive to conduct an extensive analysis of the feasibility of a truck/rail facility on Long Island. It was designed to answer three questions: Is an intermodal truck/rail transfer facility ...

  20. NYSDOT consideration of potential intermodal sites for Long Island.

    Science.gov (United States)

    2011-06-09

    This Study was prepared in response to the Governor's directive to conduct an extensive analysis of the feasibility of a truck/rail : facility on Long Island. It was designed to answer three questions: : Is an intermodal truck/rail transfer facil...

  1. Intermodal transport and distribution patterns in ports relationship to hinterland

    Science.gov (United States)

    Dinu, O.; Dragu, V.; Ruscă, F.; Ilie, A.; Oprea, C.

    2017-08-01

    It is of great importance to examine all interactions between ports, terminals, intermodal transport and logistic actors of distribution channels, as their optimization can lead to operational improvement. Proposed paper starts with a brief overview of different goods types and allocation of their logistic costs, with emphasis on storage component. Present trend is to optimize storage costs by means of port storage area buffer function, by making the best use of free storage time available, most of the ports offer. As a research methodology, starting point is to consider the cost structure of a generic intermodal transport (storage, handling and transport costs) and to link this to intermodal distribution patterns most frequently cast-off in port relationship to hinterland. The next step is to evaluate storage costs impact on distribution pattern selection. For a given value of port free storage time, a corresponding value of total storage time in the distribution channel can be identified, in order to substantiate a distribution pattern shift. Different scenarios for transport and handling costs variation, recorded when distribution pattern shift, are integrated in order to establish the reaction of the actors involved in port related logistic and intermodal transport costs evolution is analysed in order to optimize distribution pattern selection.

  2. Arrangements of intermodal transport in the field of conflicting conventions

    NARCIS (Netherlands)

    K.F. Haak (Krijn); M.A.I.H. Hoeks (Marian)

    2004-01-01

    textabstractThe continuing advance of containerization emphasizes the need for a more uniform legal approach to international intermodal transport. With the current lack of a uniform instrument regulating such transport, the next best solution - both in legal theory as well as in practice - seems to

  3. Intermode traces - fundamental interference phenomenon in quantum and wave physics

    NARCIS (Netherlands)

    Kaplan, A.E.; Stifter, P.; Leeuwen, van K.A.H.; Lamb, W.E.; Schleich, W.P.

    1998-01-01

    Highly regular spatio-temporal or multi-dimensional patterns in the quantum mechanical probability or classical field intensity distributions can appear due to pair interference between individual eigen-modes of the system forming the so called intermode traces. These patterns are strongly

  4. Promoting intermodal freight transport through the development of dry ports in Asia: An environmental perspective

    Directory of Open Access Journals (Sweden)

    Shinya Hanaoka

    2011-07-01

    This study reviews the status of intermodal freight transport in Asia from an environmental perspective. It examines intermodal transport opportunities presented by the development of inland dry ports in hinterland locations. This paper also reviews selected case studies of dry port development in Asia. Finally, we present the lessons to be learned for the promotion of intermodal freight transport from selected Asian countries as well as the policy options available.

  5. An intermodal transportation geospatial network modeling for containerized soybean shipping

    Directory of Open Access Journals (Sweden)

    Xiang Liu

    2017-06-01

    Full Text Available Containerized shipping is a growing market for agricultural exports, particularly soybeans. In order to understand the optimal strategies for improving the United States’ economic competitiveness in this emerging market, this research develops an intermodal transportation network modeling framework, focusing on U.S. soybean container shipments. Built upon detailed modal cost analyses, a Geospatial Intermodal Freight Transportation (GIFT model has been developed to understand the optimal network design for U.S. soybean exports. Based on market demand and domestic supply figures, the model is able to determine which domestically produced soybeans should go to which foreign markets, and by which transport modes. This research and its continual studies, will provide insights into future policies and practices that can improve the transportation efficiency of soybean logistics.

  6. Identification of key target markets for intermodal freight transport solutions in South Africa

    Directory of Open Access Journals (Sweden)

    Joubert van Eeden

    2010-11-01

    Full Text Available The Accelerated and Shared Growth Initiative for South Africa (AsgiSA identified South Africa's freight logistics challenges as among the key binding constraints on the country's growth aspirations. The research presented here points to the structural imbalance between road and rail freight transport as one of the key contributors to this state of affairs. Most long-distance corridor transport has been captured by road. However, long-distance transport is a market segment that is very suitable for intermodal transportation : rail is utilised for the high-density, long-distance component and road for the feeder and distribution services at the corridor end points. A market segmentation approach is developed to identify the corridors and industries that are natural candidates for such solutions, thereby paving the way for role-players and stakeholders to initiate a dialogue on the development of appropriate solutions.

  7. A chance-constrained stochastic approach to intermodal container routing problems.

    Science.gov (United States)

    Zhao, Yi; Liu, Ronghui; Zhang, Xi; Whiteing, Anthony

    2018-01-01

    We consider a container routing problem with stochastic time variables in a sea-rail intermodal transportation system. The problem is formulated as a binary integer chance-constrained programming model including stochastic travel times and stochastic transfer time, with the objective of minimising the expected total cost. Two chance constraints are proposed to ensure that the container service satisfies ship fulfilment and cargo on-time delivery with pre-specified probabilities. A hybrid heuristic algorithm is employed to solve the binary integer chance-constrained programming model. Two case studies are conducted to demonstrate the feasibility of the proposed model and to analyse the impact of stochastic variables and chance-constraints on the optimal solution and total cost.

  8. Intermodal Freight Transport on the Right Track? Environmental and economic performances and their trade-off

    International Nuclear Information System (INIS)

    Kim, Nam Seok

    2010-01-01

    This dissertation aims to evaluate environmental and economic performances of an intermodal freight transport system and to estimate the trade-off between CO2 emissions, which is presented as an indicator of environmental performance, and freight costs, which indicate the economic performance of the intermodal freight system. The truck-only system is always regarded as the counterpart of the intermodal freight system in this dissertation. To examine the environmental performance of the intermodal freight system, CO2 emissions generated from all the processes in the intermodal chain, such as pre-haulage and post-haulage, long distance haulage, and transshipment, are estimated considering different sources that generate electricity and transmission loss of electricity (Chapters 3 and 4). To examine the economic performance of the system, two approaches are considered: (1) finding the intermodal breakeven distance for which the intermodal system is more competitive than the truck-only system (Chapter 5); (2) examining the economies of scale in the intermodal network and finding the route/system choice that minimizes the total freight transportation costs (Chapter 6). Finally, this dissertation attempts to find the trade-off between CO2 emissions (representing the environmental performance) and freight transportation cost (representing the economic performance) (Chapter 7)

  9. Cost, carbon emissions and modal shift in intermodal network design decisions

    NARCIS (Netherlands)

    Bouchery, Y.; Fransoo, J.C.

    2014-01-01

    Intermodal transportation is often presented as an efficient solution for reducing carbon emissions without compromising economic growth. In this article, we present a new intermodal network design model in which both the terminal location and the allocation between direct truck transportation and

  10. Cost, carbon emissions and modal shift in intermodal network design decisions

    NARCIS (Netherlands)

    Bouchery, Y.; Fransoo, J.C.

    2015-01-01

    Intermodal transportation is often presented as an efficient solution for reducing carbon emissions without compromising economic growth. In this article, we present a new intermodal network design model in which both the terminal location and the allocation between direct truck transportation and

  11. STUDY OF THE EXPERIENCE OF USE OF INTERMODAL TECHNOLOGY IN THE ORGANIZATION OF PASSENGER TRANSPORTATIONS

    Directory of Open Access Journals (Sweden)

    Liudmila Andreevna Paramonova

    2017-05-01

    Full Text Available This article examines the practice of applying intermodal technology and a single transportation document in the organization of passenger transportations, contains a review of the projects on the use of intermodal technology from theoretical point of view, an analysis of the implemented models.

  12. Value of ITS information for congestion avoidance in inter-modal transportation systems : phase II.

    Science.gov (United States)

    2010-03-01

    Our project has four major mile-stones for the second year: : Mile-stone #1: Develop Dynamic Inter-modal Transportation Optimization Models: For : mostly air-road network and inter-modal networks significant to OHIO : MICHIGAN regions and our col...

  13. Railroad Terminals and Stations - INTERMODAL_TERMINAL_NTAD_IN: Intermodal Terminal Facilities in Indiana (Bureau of Transportation Statistics, 1:100,000 Point Shapefile)

    Data.gov (United States)

    NSGIC State | GIS Inventory — BTS metadata states – “The Intermodal Terminal Facilities data set contains geographic data for trailer-on-flatcar (TOFC) and container-on-flatcar (COFC) highway...

  14. Dynamics of intermodal logistical systems on containerisation and road transportation in Durban, South Africa

    Directory of Open Access Journals (Sweden)

    Nerissa Govender

    2014-12-01

    Full Text Available The underlying port operations in Durban, South Africa, epitomise intense global competitiveness in the intermodal logistics chain. The link between containerisation and theroad transport network can falter as a result of the dynamics of the logistics system. The main objective of the study was to establish the extent of the intermodal challenges of logistical systems on containerisation to which the role of intermodal sea–road freight transportation enhances the logistical competitiveness. It further examined the intermodal relationship on containerised freight between the challenges of containerisation processes and the effects on road freight transport mode. The impact of containerisation on intermodalism, the sea–road freight transport network and the technological attributes of security-based systems and logistical tracking protocols influence the systematic movement of containers on Durban’s public roads.

  15. A system dynamics approach to intermodalism at the Port of Lewiston

    Energy Technology Data Exchange (ETDEWEB)

    Sebo, D.

    1996-08-01

    Intermodalism refers to interconnections among modes of transportation, e.g., road, rail, water, and air. Effective intermodal planning must cross boundaries between the public and private sectors as well as transportation modes. The development of an effective and efficient intermodal transportation system requires the identification of barriers to intermodal transportation and the investigation of the impact of proposed changes in infrastructure development, policies, regulations, and planning. A systems approach is necessary to adequately represent the interaction between the sometimes incompatible concerns of all modes and stakeholders. A systems dynamics model of intermodalism at the Port of Lewiston has been developed to highlight leverage points, hidden assumptions, second order effects resulting from feedback loops and system drivers. The purpose of this document is to present the results of the system dynamics model work.

  16. The potential of intermodal transport projects in Romania

    Directory of Open Access Journals (Sweden)

    Tudorica Alexandra

    2017-07-01

    Full Text Available The transport infrastructure sector is facing challenges related to the decarbonisation, financing and integrated developments, which need to be overcome so it can gain a competitive advantage among the strategic economic sectors. Known as a major pollutant, with 23.3 % of the total EU-28 GHG emissions in 2014, one of the transport policy objectives is to lower this percentage, by focusing on innovative solutions and modal shift (Eurostat, 2016. The White Paper (2011 promotes a sustainable development, aiming at a reduction by 60% by 2050 of the carbon emissions generated by the transport sector and at a modal shift from road to rail or waterborne transport for freight transport over 300 km with 30% by 2030, and more than 50% by 2050. The focus on an integrated development of the transport sector at the European level was reinforced with the adoption of the EU Regulation no. 1315/2013, marking the transition from a patchwork of different projects towards a vision for the achievement of an EU transport network. Moreover, another challenge is related to the scarce availability of the public money, making it necessary to attract private parties in the development of the transport infrastructure projects (The Investment Plan for Europe, 2014. Supporting the development of the intermodal transport is a way of surmounting the obstacles that this sector is confronting with, which is being implemented in Europe. The intermodal transport is introducing a paradigm shift, allowing the integration of the different transport modes together with their own advantages, as opposed to competing stand-alone modes and it can aid in the fight against climate change, scarce financial resources and congestion This article aims at determining the potential of Romania, as a member of European Union, to develop intermodal transport projects, to identify the funding sources, the obstacles and the solutions to promote the successful implementation of such projects.

  17. Superthin resonator dye laser with THz intermode frequency separation

    International Nuclear Information System (INIS)

    Rudych, P D; Surovtsev, N V

    2014-01-01

    Two-color laser irradiation is considered an effective way to pump THz excitations for numerous scientific and applied goals. We present a design for convenient laser source with THz intermode frequency separation. The setup is based on dye laser with superthin resonator pumped by a subnanosecond pulse laser. It was proven that the superthin resonator dye laser is useful, possesses high stability and high energy conversion, and generates narrow laser modes. The ability of this laser to pump CARS processes for THz vibrations is demonstrated. (letter)

  18. INTERMODAL TAŞIMACILIĞIN MALİYET AVANTAJLARI: KARAYOLU-DENİZYOLU ENTEGRASYONU ÜZERİNE BİR ARAŞTIRMA - COST BENEFITS OF INTERMODAL TRANSPORTATION: A RESEARCH ON ROAD AND MARITIME INTEGRATION

    Directory of Open Access Journals (Sweden)

    Mehmet Sıtkı SAYGILI

    2014-03-01

    Full Text Available ÖzetDünya üzerinde uluslararası ticaret her geçen gün gelişmektedir. Küresel pazarlardaki yoğun rekabet ortamında işletmeler kar marjlarını arttırmak için ticari bakış açılarında ve yöntemlerinde değişiklikler yapmaktadır. Toplam maliyetlerin düşürülmesi ve zaman faktörü açısından, günümüzde üreticiler tarafından lojistik hizmetlerin önemi daha iyi anlaşılmaktadır. Bu doğrultuda üreticilerin talepleri lojistik işletmelerinin operasyonlarına da etki etmektedir.Lojistik işletmelerinin müşterilerine rekabet avantajı oluşturacak bir taşıma fiyatı sunabilmesi için finansal durumlarını analiz etmeleri ve maliyetlerini kontrol altında tutmaları gerekmektedir. Taşıma maliyetlerinin düşürülmesi ile birlikte çevreye verilen zararın azaltılması için tüm taşıma türlerinin üstün yönlerinden yararlanarak birden fazla taşıma türünü bir araya getiren intermodal taşıma sistemi önem kazanmaktadır.Bu araştırma kapsamında öncelikle intermodal taşımacılıkla ilgili temel konular açıklanarak, taşıma türlerinin entegrasyonunda etkili olan etmeler ortaya konulmaktadır. Lojistik işletmelerinin maliyet yönetimi hakkında bilgi verilmektedir. Intermodal taşımacılıkta taşıma maliyetlerinin analizine yönelik karayolu taşımacılığına alternatif olarak karayolu-denizyolu entegrasyonu üzerine güzergah maliyetlerinin karşılaştırılması açısından örnek bir uygulama yapılmaktadır.AbstractInternational trade globally develops day by day. In highly competitive global markets, companies make changes in their trading perspectives and methods in order to increase their profit margin. Currently, suppliers recognize the importance of logistics services better in terms of diminishing total costs and time factor. In this sense, demands of suppliers also influence operations of logistics companies.Logistics companies are supposed to analyze their financial

  19. INTERMODAL TAŞIMACILIĞIN MALİYET AVANTAJLARI: KARAYOLU-DENİZYOLU ENTEGRASYONU ÜZERİNE BİR ARAŞTIRMA - COST BENEFITS OF INTERMODAL TRANSPORTATION: A RESEARCH ON ROAD AND MARITIME INTEGRATION

    Directory of Open Access Journals (Sweden)

    Mehmet Sıtkı SAYGILI

    2014-01-01

    Full Text Available ÖzetDünya üzerinde uluslararası ticaret her geçen gün gelişmektedir. Küresel pazarlardaki yoğun rekabet ortamında işletmeler kar marjlarını arttırmak için ticari bakış açılarında ve yöntemlerinde değişiklikler yapmaktadır. Toplam maliyetlerin düşürülmesi ve zaman faktörü açısından, günümüzde üreticiler tarafından lojistik hizmetlerin önemi daha iyi anlaşılmaktadır. Bu doğrultuda üreticilerin talepleri lojistik işletmelerinin operasyonlarına da etki etmektedir.Lojistik işletmelerinin müşterilerine rekabet avantajı oluşturacak bir taşıma fiyatı sunabilmesi için finansal durumlarını analiz etmeleri ve maliyetlerini kontrol altında tutmaları gerekmektedir. Taşıma maliyetlerinin düşürülmesi ile birlikte çevreye verilen zararın azaltılması için tüm taşıma türlerinin üstün yönlerinden yararlanarak birden fazla taşıma türünü bir araya getiren intermodal taşıma sistemi önem kazanmaktadır.Bu araştırma kapsamında öncelikle intermodal taşımacılıkla ilgili temel konular açıklanarak, taşıma türlerinin entegrasyonunda etkili olan etmeler ortaya konulmaktadır. Lojistik işletmelerinin maliyet yönetimi hakkında bilgi verilmektedir. Intermodal taşımacılıkta taşıma maliyetlerinin analizine yönelik karayolu taşımacılığına alternatif olarak karayolu-denizyolu entegrasyonu üzerine güzergah maliyetlerinin karşılaştırılması açısından örnek bir uygulama yapılmaktadır.AbstractInternational trade globally develops day by day. In highly competitive global markets, companies make changes in their trading perspectives and methods in order to increase their profit margin. Currently, suppliers recognize the importance of logistics services better in terms of diminishing total costs and time factor. In this sense, demands of suppliers also influence operations of logistics companies.Logistics companies are supposed to analyze their financial

  20. Mechanics of inter-modal tunneling in nonlinear waveguides

    Science.gov (United States)

    Jiao, Weijian; Gonella, Stefano

    2018-02-01

    In this article, we investigate the mechanics of nonlinearly induced inter-modal energy tunneling between flexurally-dominated and axially-dominated modes in phononic waveguides. Special attention is devoted to elucidating the role played by the coupling between axial and flexural degrees of freedom in the determination of the available mode hopping conditions and the associated mechanisms of deformation. Waveguides offer an ideal test bed to investigate the mechanics of nonlinear energy tunneling, due to the fact that they naturally feature, even at low frequencies, families of modes (flexural and axial) that are intrinsically characterized by extreme complementarity. Moreover, thanks to their geometric simplicity, their behavior can be explained by resorting to intuitive structural mechanics models that effectively capture the dichotomy and interplay between flexural and axial mechanisms. After having delineated the fundamental mechanics of flexural-to-axial hopping using the benchmark example of a homogeneous structure, we adapt the analysis to the case of periodic waveguides, in which the complex dispersive behavior due to periodicity results in additional richness of mode hopping mechanisms. We finally extend the analysis to periodic waveguides with internal resonators, in which the availability of locally-resonant bandgaps implies the possibility to activate the resonators even at relatively low frequencies, thus increasing the degree of modal complementarity that is available in the acoustic range. In this context, inter-modal tunneling provides an unprecedented mechanism to transfer conspicuous packets of energy to the resonating microstructure.

  1. Short-term forecasting of intermodal freight using ANNs and SVR: Case of the Port of Algeciras Bay

    Energy Technology Data Exchange (ETDEWEB)

    Moscoso Lopez, J.A.

    2016-07-01

    Forecasting of future intermodal traffic demand is very important for decision making in ports operations management. The use of accurate prediction tools is an issue that awakens a lot of interest among transport researchers. Intermodal freight forecasting plays an important role in ports management and in the planning of the principal port activities. Hence, the study is carried out under the motivation of knowing that modeling the freight transport flows could facilitate the management of the infrastructure and optimize the resources of the ports facilities. The use of advanced models for freight forecasting is essential to improve the port level-service and competitiveness. In this paper, two forecasting-models are presented and compared to predict the freight volume. The models developed and tested are based on Artificial Neural Networks and Support Vector Machines. Both techniques are based in a historical data and these methods forecast the daily weight of the freight with one week in advance. The performance of the models is evaluated on real data from Ro-Ro freight transport in the Port of Algeciras Bay. This work proposes and compares different approaches to determine the best prediction. In order to select the best model a multicomparison procedure is developed using several statistical test. The results of the assessed models show a promising tool to predict Ro-Ro transport flows with accuracy. (Author)

  2. The importance of inter-modal transport system in Nigeria with ...

    African Journals Online (AJOL)

    The importance of inter-modal transport system in Nigeria with reference to the Asaba-Onitsha transport corridor since the pre-colonial period. ... EMAIL FULL TEXT EMAIL FULL TEXT · DOWNLOAD FULL TEXT DOWNLOAD FULL TEXT.

  3. The Joint Modular Intermodal Container, is this the Future of Naval Logistics?

    National Research Council Canada - National Science Library

    Johnson, Mark E

    2005-01-01

    .... One mission area that is prime for manpower reduction is naval logistics. JMIC, the Joint Military Intermodal Container is a combined Naval Sea Systems Command/ Office of the Chief of Naval Operations (NAVSEA/OPNAV...

  4. Quantitative research regarding performance measures for intermodal freight transportation : executive summary

    Science.gov (United States)

    1995-10-01

    The primary objective of this study is to provide information relative to the development of a set of performance measures for intermodal freight transportation. To accomplish this objective, data was collected, processed, and analyzed on the basis o...

  5. The Cargo Fare Class Mix problem for an intermodal corridor : revenue management in synchromodal container transportation

    NARCIS (Netherlands)

    van Riessen, B.; Negenborn, R.R.; Dekker, Rommert

    2017-01-01

    The intermodal hinterland transportation of maritime containers is under pressure from port authorities and shippers to achieve a more integrated, efficient network operation. Current optimisation methods in literature yield limited results in practice, though, as the transportation product

  6. The Cargo Fare Class Mix problem for an intermodal corridor: revenue management in synchromodal container transportation

    NARCIS (Netherlands)

    B. van Riessen (Bart); R.R. Negenborn (Rudy); R. Dekker (Rommert)

    2017-01-01

    textabstractThe intermodal hinterland transportation of maritime containers is under pressure from port authorities and shippers to achieve a more integrated, efficient network operation. Current optimisation methods in literature yield limited results in practice, though, as the transportation

  7. Harvesting vibrational energy due to intermodal systems via nano coated piezo electric devices.

    Science.gov (United States)

    2015-12-01

    Vibrational energy resulting from intermodal transport systems can be recovered through the use of energy harvesting system consisting of PZT piezo electric material as the primary energy harvesting component. The ability of traditional PZT piezo ele...

  8. Feasibility of using cellular telephone data to determine the truckshed of intermodal facilities.

    Science.gov (United States)

    2010-03-01

    In order to determine the feasibility of using cellular telephone location data in deriving the geographic extent : (truckshed) from intermodal facilities, this study was conducted to determine the feasibility analysis in three aspects: : technology,...

  9. Updating and improving methodology for prioritizing highway project locations on the strategic intermodal system (SIS).

    Science.gov (United States)

    2016-04-01

    The Florida Department of Transportation (FDOT) District One developed the Congestion Management Process : (CMP) system to prioritize low-cost, near-term highway improvements on the Strategic Intermodal System (SIS). : The existing CMP system is desi...

  10. Alternative transport network designs and their implications for intermodal transhipment technologies

    OpenAIRE

    Woxenius, Johan

    2007-01-01

    Six principles for operation of the rail part of intermodal rail freight transport systems are described: direct link, corridor, hub-and-spoke, connected hubs, static routes, and dynamic routes. The first part is a theoretical discussion of the characteristics of the transport network designs. The theory is then applied to intermodal freight transport by analysing how each transport network design affects the need for terminal performance. The discussion includes a classification of existing ...

  11. A Simulation Platform for Combined Rail/Road Transport in Multiyards Intermodal Terminals

    OpenAIRE

    Chen, Xuchao; He, Shiwei; Li, Tingting; Li, Yubin

    2018-01-01

    With the rapid development of multiyards railway intermodal terminal (MYRIT) construction in China, performance evaluation has become an important issue for terminal design and management departments. Due to the complexity of the multiyards terminal and the associated rail network, the train moving process and related terminal operations have become more complicated compared with the traditional intermodal container terminal. However, in general simulation platforms, the train moving process ...

  12. High-energy fiber lasers at non-traditional colours, via intermodal nonlinearities

    DEFF Research Database (Denmark)

    Rishøj, Lars Søgaard; Chen, Y.; Steinvurzel, P.

    2012-01-01

    We propose exploiting intermodal four-wave mixing for energy-scalable tuneable fiber lasers, hitherto restricted to low powers, constrained by dispersion-tailoring limitations in PCFs. Conversion over an octave, at mJ-energy-levels, appears feasible.......We propose exploiting intermodal four-wave mixing for energy-scalable tuneable fiber lasers, hitherto restricted to low powers, constrained by dispersion-tailoring limitations in PCFs. Conversion over an octave, at mJ-energy-levels, appears feasible....

  13. Intermodal parametric gain of degenerate four wave mixing in large mode area hybrid photonic crystal fibers

    DEFF Research Database (Denmark)

    Petersen, Sidsel Rübner; Lægsgaard, Jesper; Alkeskjold, Thomas Tanggaard

    2013-01-01

    Intermodal degenerate four wave mixing (FWM) is investigated numerically in large mode area hybrid photonic crystal fibers. The dispersion is controlled independently of core size, and thus allows for power scaling of the FWM process.......Intermodal degenerate four wave mixing (FWM) is investigated numerically in large mode area hybrid photonic crystal fibers. The dispersion is controlled independently of core size, and thus allows for power scaling of the FWM process....

  14. SOCIO-ENVIRONMENTAL SUSTAINABILITY OF INTERMODAL TERMINALS IN BRAZIL: AN EXPLORATORY ANALYSIS

    Directory of Open Access Journals (Sweden)

    Diogo Palheta Nery

    2017-05-01

    Full Text Available The Brazilian agribusiness excels in international trade, but it has some problems as the concentration of roads in the country's transport matrix, which reduces the competitiveness of the sector. The intermodality is a solution to this problem because it uses the advantages of various modes of transport. Moreover, intermodality becomes logistics more sustainable by reducing the environmental impacts of its activities. Intermodal terminals are the links that allow intermodality, however, studies about the sustainability of the terminals are scarce. This research intended to fill this gap aiming to analyze the socio-environmental sustainability of Brazil's grains logistics intermodal terminals. The specific objectives were: to raise variables about socio-environmental sustainability in logistics terminals and to identify socio-environmental sustainability practices in logistics terminals surveyed. This used an exploratory approach. The sample was composed of 31 Brazilian intermodal terminals. It was found that the terminals are prioritizing social practices, but further studies are needed to confirm or refute the findings.

  15. VeriTainer radiation detector for intermodal shipping containers

    International Nuclear Information System (INIS)

    Redus, R.H.; Alioto, M.; Sperry, D.; Pantazis, T.

    2007-01-01

    The VeriSpreader TM radiation detection system will monitor every container passing through a shipping terminal without impeding the flow of commerce by making the radiation measurements during normal container handling. This is accomplished by integrating neutron and spectroscopic γ-ray detectors into a container crane spreader bar, the part of the crane that directly engages the intermodal shipping containers while moving from ship to shore and vice versa. The use of a spectroscopic γ-detector reduces the rate of nuisance alarms due to naturally occurring radioactive material (NORM). The combination of γ and neutron detection reduces the effectiveness of shielding and countermeasures. The challenges in this spreader bar-based approach arise from the harsh environment, particularly the mechanical shock and the vibration of the moving spreader bar, since the measurement is taken while the container is moving. The electrical interfaces in the port environment, from the crane to a central monitoring office, present further challenges. It is the packaging, electronic interfaces, and data processing software that distinguish this system, which is based on conventional radiation sensors. The core of the system is Amptek's GAMMA-RAD, which integrates a ruggedized scintillator/PMT, digital pulse shaping electronics, electronics for the neutron detector, power supplies, and an Ethernet interface. The design of the VeriTainer system and results from both the laboratory and a proof-of-concept test at the Port of Oakland, California will be presented

  16. Study of inter-modal four wave mixing in two few-mode fibres with different phase matching properties

    DEFF Research Database (Denmark)

    Parmigiani, F.; Jung, Y.; Friis, Søren Michael Mørk

    2016-01-01

    We experimentally study inter-modal four-wave mixing (FWM) in few-mode fibres with different phase matching properties. The possibility of transmitting two spatial modes without intermodal FWM cross-talk in the C-band is presented....

  17. Detailed phase matching characterization of inter-modal four-wave mixing in a two-mode fiber

    DEFF Research Database (Denmark)

    Friis, Søren Michael Mørk; Jung, Y.; Begleris, I.

    2016-01-01

    We experimentally characterize the phase matching properties of two inter-modal four-wave mixing processes in a graded index fiber guiding the LP01 and LP11 mode-groups.......We experimentally characterize the phase matching properties of two inter-modal four-wave mixing processes in a graded index fiber guiding the LP01 and LP11 mode-groups....

  18. Intermodal Matching on the Example of Sound and Color Connection in Norm and Pathology

    Directory of Open Access Journals (Sweden)

    Dyachenko A.

    2017-05-01

    Full Text Available The article describes the initial period of research of synesthesia and further work, experimental and theoretical, related to the study of various intermodal correspondences. Information about the presence of a statistically significant phenomenon of various intermodal correspondences in healthy people (which includes for example the connection of sound and color is provided. Present experiment reveals that the phenomenon of sound-color correspondences undergoes destructive changes in patients with schizophrenia compared with that in healthy individuals, but does not detect new distinct patterns.

  19. Analyzing the impact of intermodal facilities to the design and management of biofuels supply chain.

    Science.gov (United States)

    2010-01-01

    This paper analyzes the impact that an intermodal facility has on location and transportation : decisions for biofuel production plants. Location decisions impact the management of the in-bound and out-bound logistics of a plant. We model this supply...

  20. Optimizing Intermodal Train Schedules with a Design Balanced Network Design Model

    DEFF Research Database (Denmark)

    Pedersen, Michael Berliner; Crainic, Teodor Gabriel

    We present a modeling approach for optimizing intermodal trains schedules based on an infrastructure divided into time-dependent train paths. The formulation can be generalized to a capacitated multi commodity network design model with additional design balance constraints. We present a Tabu Search...

  1. Auditory-Visual Intermodal Matching of Small Numerosities in 6-Month-Old Infants

    Science.gov (United States)

    Kobayashi, Tessei; Hiraki, Kazuo; Hasegawa, Toshikazu

    2005-01-01

    Recent studies have reported that preverbal infants are able to discriminate between numerosities of sets presented within a particular modality. There is still debate, however, over whether they are able to perform intermodal numerosity matching, i.e. to relate numerosities of sets presented with different sensory modalities. The present study…

  2. 76 FR 32906 - Inspection, Repair, and Maintenance; Driver-Vehicle Inspection Report for Intermodal Equipment

    Science.gov (United States)

    2011-06-07

    ... Administration FMCSRs Federal Motor Carrier Safety Regulations IANA Intermodal Association of North America IEP... required to report to the IEP or the providers' designated agent any actual damage or defect in the IME of which the driver or motor carrier is aware at the time the IME is returned to the IEP or the provider's...

  3. Impact of intermodal facilities to the design of supply chains for biorefineries.

    Science.gov (United States)

    2009-08-15

    This paper analyzes the impact that an intermodal facility has on location and transportation decisions for biofuel production plants. Location decisions impact the management of the in-bound and out-bound logistics of a plant. We model this supply c...

  4. Hub exchange operations in intermodal hub-and spoke networks: A performance comparison of rail-rail exchange facilities

    OpenAIRE

    Bontekoning, Y.M.

    2006-01-01

    The implementation of hub-and-spoke networks in intermodal transport is suggested as one of the potential solutions for helping to increase the intermodal market share. Traditionally, trains are shunted at hubs; this is a time-consuming process. Since the early 1990s a new type of intermodal terminal, specifically designed for fast tran-shipment at nodes in hub-and-spoke networks, has been introduced in Europe. These hub terminals could replace this time-consuming shunting. Studies on the new...

  5. Identification of a leadership competency model for use in the development, recruitment & retention of intermodal transportation workers.

    Science.gov (United States)

    2010-05-01

    The purpose of this research was to determine the competencies that predict highly effective : performance in intermodal transportation managers and that will pave the way for development : of a core competency model that can be used to recruit, trai...

  6. Intermodal container transport logistics to andfrom Malaysian ports : Evaluation of Customer requirements and environmental eff‡ects

    OpenAIRE

    Nasir, Sharin

    2014-01-01

    Malaysian ports’ container volumes are expected to increase to 36.6 million TEUs in 2020 compare to 12 million TEUs in 2005. Almost 45% of the container volumes are local containers entering the Malaysian hinterland. The hinterland container transport movements are dominated by road haulage (90%), alongside road-rail intermodal that currently handles the remaining 10%. The aim of this research is to develop possible strategies for improving the logistics of the intermodal hinterland container...

  7. An Efficient Genetic Algorithm to Solve the Intermodal Terminal Location problem

    Directory of Open Access Journals (Sweden)

    Mustapha Oudani

    2014-11-01

    Full Text Available The exponential growth of the flow of goods and passengers, fragility of certain products and the need for the optimization of transport costs impose on carriers to use more and more multimodal transport. In addition, the need for intermodal transport policy has been strongly driven by environmental concerns and to benefit from the combination of different modes of transport to cope with the increased economic competition. This research is mainly concerned with the Intermodal Terminal Location Problem introduced recently in scientific literature which consists to determine a set of potential sites to open and how to route requests to a set of customers through the network while minimizing the total cost of transportation. We begin by presenting a description of the problem. Then, we present a mathematical formulation of the problem and discuss the sense of its constraints. The objective function to minimize is the sum of road costs and railroad combined transportation costs. As the Intermodal Terminal Location Problemproblem is NP-hard, we propose an efficient real coded genetic algorithm for solving the problem. Our solutions are compared to CPLEX and also to the heuristics reported in the literature. Numerical results show that our approach outperforms the other approaches.

  8. Inter-modal Transportation of Spent Nuclear Fuel from Office of Civilian Radioactive Waste Management Sites

    International Nuclear Information System (INIS)

    Schmid, St.; Thrower, A.; Best, R.E.

    2009-01-01

    U.S. Department of Energy (DOE) plans to ship most commercial spent nuclear fuel (SNF) by rail in sealed transportation, aging and disposal (TAD) canisters. Based on current and projected dry SNF storage programs, DOE believes the majority of commercial nuclear sites would have the capacity to load and prepare large-capacity, canister-based dry storage canisters such as the proposed TAD systems. Thus, only a small fraction of SNF, such as odd lots and SNF not meeting TAD criteria, is projected for truck (highway) shipment. However, at some commercial facilities rail tracks do not extend to the site, or on-site rail does not extend to the site's proposed loading spot, and inter-modal transfers will be required. Advance coordination between DOE and commercial site operators, commercial carriers, specialized carriers and riggers, and state, tribal and local routing officials will be necessary to establish inter-modal transfer areas and obtain necessary permits to move heavy loads over highways. Although inter-modal transfers can involve a number of steps and several different entities acting in close coordination, such moves are commonly performed by industry and the system requirements are well-understood. (authors)

  9. Intramodality and intermodality agreement in radiography and computed tomography of equine distal limb fractures.

    Science.gov (United States)

    Crijns, C P; Martens, A; Bergman, H-J; van der Veen, H; Duchateau, L; van Bree, H J J; Gielen, I M V L

    2014-01-01

    Computed tomography (CT) is increasingly accessible in equine referral hospitals. To document the level of agreement within and between radiography and CT in characterising equine distal limb fractures. Retrospective descriptive study. Images from horses that underwent radiographic and CT evaluation for suspected distal limb fractures were reviewed, including 27 horses and 3 negative controls. Using Cohen's kappa and weighted kappa analysis, the level of agreement among 4 observers for a predefined set of diagnostic characteristics for radiography and CT separately and for the level of agreement between the 2 imaging modalities were documented. Both CT and radiography had very good intramodality agreement in identifying fractures, but intermodality agreement was lower. There was good intermodality and intramodality agreement for anatomical localisation and the identification of fracture displacement. Agreement for articular involvement, fracture comminution and fracture fragment number was towards the lower limit of good agreement. There was poor to fair intermodality agreement regarding fracture orientation, fracture width and coalescing cracks; intramodality agreement was higher for CT than for radiography for these features. Further studies, including comparisons with surgical and/or post mortem findings, are required to determine the sensitivity and specificity of CT and radiography in the diagnosis and characterisation of equine distal limb fractures. © 2013 EVJ Ltd.

  10. Quality management in intermodal terminals of the Brazilian grains logistics chain

    Directory of Open Access Journals (Sweden)

    Caroline Foscaches

    2016-09-01

    Full Text Available Intermodal terminals play a key role in the logistics system, since they are an important link between food production and distribution. In the agrifood chain, quality management isn´t seen as a competitive advantage, but as an issue of survival. This study thus aims to identify the quality management phase in which the intermodal terminals of the Brazilian grains logistics chain are found. To this end, interviews were conducted, using semi-structured questionnaires, with the managers of 28 intermodal terminals located in the Midwest, South, Southeast, Northeast and Northern regions. It was found that most terminals are in the Strategic Quality Management era, the fourth era of quality management. In addition, it was observed that the specific tools of the agrifood sector are widely used by terminals. In addition, many terminals use tools from the first and second quality era. Among the tools of the fourth era, product tracking is the most widely used. Finally, it was possible to determine that the terminals in the third quality era, Quality Assurance, have a higher average operating efficiency than terminals in the fourth era, Strategic Quality Management.

  11. Experimental generation of discrete ultraviolet wavelength by cascaded intermodal four-wave mixing in a multimode photonic crystal fiber.

    Science.gov (United States)

    Yuan, Jinhui; Kang, Zhe; Li, Feng; Zhang, Xianting; Mei, Chao; Zhou, Guiyao; Sang, Xinzhu; Wu, Qiang; Yan, Binbin; Zhou, Xian; Zhong, Kangping; Wang, Kuiru; Yu, Chongxiu; Farrell, Gerald; Lu, Chao; Tam, Hwa Yaw; Wai, P K A

    2017-09-15

    In this Letter, we demonstrate experimentally for the first time, to the best of our knowledge, discrete ultraviolet (UV) wavelength generation by cascaded intermodal FWM when femtosecond pump pulses at 800 nm are launched into the deeply normal dispersion region of the fundamental guided mode of a multimode photonic crystal fiber (MPCF). For pump pulses at average input powers of P av =450, 550, and 650 mW, the first anti-Stokes waves are generated at the visible wavelength of 538.1 nm through intermodal phase matching between the fundamental and second-order guided mode of the MPCF. The first anti-Stokes waves generated then serve as the secondary pump for the next intermodal FWM process. The second anti-Stokes waves in the form of the third-order guided mode are generated at the UV wavelength of 375.8 nm. The maximum output power is above 10 mW for P av =650  mW. We also confirm that the influences of fiber bending and intermodal walk-offs on the cascaded intermodal FWM-based frequency conversion process are negligible.

  12. EEG investigations of duration discrimination: the intermodal effect is induced by an attentional bias.

    Directory of Open Access Journals (Sweden)

    Emilie Gontier

    Full Text Available Previous studies indicated that empty time intervals are better discriminated in the auditory than in the visual modality, and when delimited by signals delivered from the same (intramodal intervals rather than from different sensory modalities (intermodal intervals. The present electrophysiological study was conducted to determine the mechanisms which modulated the performances in inter- and intramodal conditions. Participants were asked to categorise as short or long empty intervals marked by auditory (A and/or visual (V signals (intramodal intervals: AA, VV; intermodal intervals: AV, VA. Behavioural data revealed that the performances were higher for the AA intervals than for the three other intervals and lower for inter- compared to intramodal intervals. Electrophysiological results indicated that the CNV amplitude recorded at fronto-central electrodes increased significantly until the end of the presentation of the long intervals in the AA conditions, while no significant change in the time course of this component was observed for the other three modalities of presentation. They also indicated that the N1 and P2 amplitudes recorded after the presentation of the signals which delimited the beginning of the intervals were higher for the inter- (AV/VA compared to the intramodal intervals (AA/VV. The time course of the CNV revealed that the high performances observed with AA intervals would be related to the effectiveness of the neural mechanisms underlying the processing of the ongoing interval. The greater amplitude of the N1 and P2 components during the intermodal intervals suggests that the weak performances observed in these conditions would be caused by an attentional bias induced by the cognitive load and the necessity to switch between modalities.

  13. Intermodal transportation of low-level radioactive waste to the Nevada Test Site

    International Nuclear Information System (INIS)

    1998-09-01

    The Nevada Test Site (NTS) presently serves as a disposal site for low-level radioactive waste (LLW) generated by DOE-approved generators. The environmental impacts resulting from the disposal of LLW at the NTS are discussed in the Final Environmental Impact Statement (EIS) for the Nevada Test Site Off-Site Locations in the State of Nevada (NTS EIS). During the formal NTS EIS scoping period, it became clear that transportation of LLW was an issue that required attention. Therefore, the Nevada Transportation Protocol Working Group (TPWG) was formed in 1995 to identify, prioritize, and understand local issues and concerns associated with the transportation of LLW to the NTS. Currently, generators of LLW ship their waste to the NTS by legal-weight truck. In 1995, the TPWG suggested the DOE could reduce transportation costs and enhance public safety by using rail transportation. The DOE announced, in October 1996, that they would study the potential for intermodal transportation of LLW to the NTS, by transferring the LLW containers from rail cars to trucks for movements to the NTS. The TPWG and DOE/NV prepared the NTS Intermodal Transportation Facility Site and Routing Evaluation Study to present basic data and analyses on alternative rail-to-truck transfer sites and related truck routes for LLW shipments to the NTS. This Environmental Assessment (EA) identifies the potential environmental impacts and transportation risks of using new intermodal transfer sites and truck routes or continuing current operations to accomplish the objectives of minimizing radiological risk, enhancing safety, and reducing cost. DOE/NV will use the results of the assessment to decide whether or not to encourage the LLW generators and their transportation contractors to change their current operations to accomplish these objectives

  14. Port intermodal transportation : Port of Stockholm hinterland scenario analysis

    OpenAIRE

    Vasilevskaya, Anna

    2016-01-01

    Population growth, urbanization, globalization of human migration, consumerism; technical and information technology development - are just a few trends of the modern society that set challenges to transport geography. To meet growing market demands new technologies and services were developed. With the introduction of ISO containers shipping performance got a tremendous boost for development. Container standardization made it possible to unify transportation and transshipment technologies, t...

  15. The coastal transportation in Brazil - potential for the improvement of aiming intermodality logistic flow

    Directory of Open Access Journals (Sweden)

    Delmo Alves Moura

    2011-06-01

    Full Text Available This study describes aspects related to coastal shipping in Brazil and its main actors and intermodal factors (road, rail, fluvial transportation etc. which corroborate to the increase of logistics competitiveness and efficiency of transportation in a large country like Brazil. The purpose of the study is bibliographic research on the topic, analyzing it inside the Brazilian scenario and also how it has been implemented in some countries. The objective of the study is also analyzing legislation which defines parameters to coastal shipping. This fact interferes directly with the logistics system and its intermodal aspects. If Brazil intends to reduce its logistics costs, coastal shipping should be an effective way to contribute to the Brazilian matrix of transport. Coastal shipping is supposed to bring competitive advantage and reduction of logistic costs. The conclusion is that integration is essential among the systems of domestic transportation and coastal shipping with its outstanding role in this environment, can contribute substantially to the Brazilian maritime industry.

  16. Phonological Contribution during Visual Word Recognition in Child Readers. An Intermodal Priming Study in Grades 3 and 5

    Science.gov (United States)

    Sauval, Karinne; Casalis, Séverine; Perre, Laetitia

    2017-01-01

    This study investigated the phonological contribution during visual word recognition in child readers as a function of general reading expertise (third and fifth grades) and specific word exposure (frequent and less-frequent words). An intermodal priming in lexical decision task was performed. Auditory primes (identical and unrelated) were used in…

  17. A green intermodal service network design problem with travel time uncertainty

    NARCIS (Netherlands)

    Demir, E.; Burgholzer, W.; Hrusovsky, M.; Arikan, E.; Jammernegg, W.; Van Woensel, T.

    2016-01-01

    In a more and more competitive and global world, freight transports have to overcome increasingly long distances while at the same time becoming more reliable. In addition, a raising awareness of the need for environmentally friendly solutions increases the importance of transportation modes other

  18. Primena SWOT analize na sistem integralnog transporta Vojske Srbije / SWOT analysis of the intermodal transportation system in the Army of Serbia

    Directory of Open Access Journals (Sweden)

    Dragan S. Pamučar

    2008-04-01

    Full Text Available U radu je prikazana primena SWOT analize na sistem integralnog transporta Vojske Srbije. Kao rezultat analize predstavljeni su ciljevi daljeg usavršavanja integralnog transporta, kao i mogući problemi generisani strateškim upravljanjem. / This work presents the SWOT analysis application to the intermodal transportation system in the Army of Serbia. The analysis resulted in defining goals for the future development of intermodal transportation, as well as possible problems generated by strategic management.

  19. Photon-Pair Sources Based on Intermodal Four-Wave Mixing in Few-Mode Fibers

    Directory of Open Access Journals (Sweden)

    Karsten Rottwitt

    2018-05-01

    Full Text Available Four-wave mixing in optical fibers has been proven to have many applications within processing of classical optical signals. In addition, recent developments in multimode fibers have made it possible to achieve the necessary phase-matching for efficient four-wave mixing over a very wide bandwidth. Thus, the combination of multimode fiber optics and four-wave mixing is very attractive for various applications. This is especially the case for applications in quantum communication, for example in photon-pair generation. This is the subject of this work, where we discuss the impact of fluctuations in core radius on the quality of the heralded single-photon states and demonstrate experimental results of intermodal spontaneous four-wave mixing for photon-pair generation.

  20. Facial Expression and Vocal Pitch Height: Evidence of an Intermodal Association

    Directory of Open Access Journals (Sweden)

    David Huron

    2009-11-01

    Full Text Available Forty-four participants were asked to sing moderate, high, and low pitches while their faces were photographed. In a two-alternative forced choice task, independent judges selected the high-pitch faces as more friendly than the low-pitch faces. When photographs were cropped to show only the eye region, judges still rated the high-pitch faces friendlier than the low-pitch faces. These results are consistent with prior research showing that vocal pitch height is used to signal aggression (low pitch or appeasement (high pitch. An analysis of the facial features shows a strong correlation between eyebrow position and sung pitch—consistent with the role of eyebrows in signaling aggression and appeasement. Overall, the results are consistent with an inter-modal linkage between vocal and facial expressions.

  1. Perceptions of transport corridors and intermodal transport - as ways to control the space of freight transport flows

    DEFF Research Database (Denmark)

    Hansen, Leif Gjesing

    2009-01-01

    This paper presents empirical findings and results from a study conducted as a part of an INTERREG IIIB project on intermodal transport solutions and corridors in the North Sea Region (SUTRANET - Sustainable Transport Research & Development Network in the North Sea Region (Hansen et.al., 2007......; Kristiansen et.al., 2005 and http://www.sutranet.org/ ). The aim of the study has been to explore possibilities and barriers for the development of intermodal transport solutions in selected corridors in the North Sea Region. The North Sea Region is one among several regions appointed by the EU......-Commission to exemplify the operationalisation of the concept Motorways of the Sea (European Commission, 2004). The policies of promoting Motorways of the Sea is aiming at revitalise the short-sea-shipping within Europe as a transport industry, but also to relieve the heavily congested road network in central regions...

  2. A Study in Sea-Air Intermodal Port Selection: Strategic Decision Making for United States Southern Command

    Science.gov (United States)

    2011-06-01

    commerce ( B2B EC) and electronic data interchange (EDI) enabled by internet connectivity are leading the way in industry innovation. Business can profit...points. Companies like Bon-Ton Stores Inc. are rethinking their supply chains and are using intermodal for the first time ever. In this case, they...W. (1997). Strategic Decision Making: Multiobjective Decision Analysis with Spreadsheets. Belmont, CA: Wadsworth Publishing Company

  3. Dual Neutral Particle Beam Interrogation of Intermodal Shipping Containers for Special Nuclear Material

    Science.gov (United States)

    Keith, Rodney Lyman

    Intermodal shipping containers entering the United States provide an avenue to smuggle unsecured or stolen special nuclear material (SNM). The only direct method fielded to indicate the presence of SNM is by passive photon/neutron radiation detection. Active interrogation using neutral particle beams to induce fission in SNM is a method under consideration. One by-product of fission is the creation of fragments that undergo radioactive decay over a time period on the order of tens of seconds after the initial event. The "delayed" gamma-rays emitted from these fragments over this period are considered a hallmark for the presence of SNM. A fundamental model is developed using homogenized cargos with a SNM target embedded at the center and computationally interrogated using simultaneous neutron and photon beams. Findings from analysis of the delayed gamma emissions from these experiments are intended to mitigate the effects of poor quality information about the composition and disposition of suspect cargo before examination in an active interrogation portal.

  4. Intermodal safety research needs report of the sixth workshop on national transportation problems

    Energy Technology Data Exchange (ETDEWEB)

    Warshawer, A.J. (ed.)

    1976-04-01

    This conference brought together DOT policymakers, university principal investigators and other professionals to consider the intermodal safety research requirements of the Department of Transportation. The objectives of the conference were: (1) to highlight safety problems and needed transportation safety research identified by DOT modal safety managers and to stimulate university or university/industry teams to respond with research proposals which emphasize multi-modal applicability and a system view; and (2) to provide a forum for university research groups to inform DOT safety managers of promising new directions in transportation safety research and new tools with which to address safety related problems. The conference addressed the research requirements for safety as identified by the Statement of National Transportation Policy and by the modal safety managers in three principal contexts, each a workshop panel: I, Inter-Institutional Problems of Transportation Safety. Problems were described as: Federal-State, local; Federal-Industry; Federal-Public, Consumer groups. II, Goal Setting and Planning for Transportation Safety Programs. Issues were: modifying risk behavior, safety as a social value, and involving citizens in development of standards as a way of increasing probability of achieving program objectives. III, DOT Information, Management, and Evaluation Systems Requirements. Needs were: data requirements and analytic tools for management of safety programs.

  5. Environmental Factors and Intermodal Freight Transportation: Analysis of the Decision Bases in the Case of Spanish Motorways of the Sea

    Directory of Open Access Journals (Sweden)

    Miguel Ángel López-Navarro

    2014-03-01

    Full Text Available Today, there is widespread consensus about the notable, yet simultaneously growing, negative environmental impacts generated by the transportation sector. Experts working in a number of different fields consider the current situation to be unsustainable and possible measures to reduce emissions and foster sustainability are being encouraged. The European Commission has highlighted the need to shift away from unimodal road transport toward a greater use of intermodal transport through, for example, motorways of the sea, in light of the evidence that the former makes a significant contribution to increased CO2 emissions. However, although there is a general perception that sea transport is environmentally preferable to road transport, recent studies are beginning to question this assumption. Moreover, little research has been conducted to quantify environmental aspects and incorporate them into the decision-making processes involved in the modal shift. This study first reviews the existing literature to examine the extent to which environmental aspects are relevant in the modal choice in the case of short sea shipping and motorways of the sea. Related to this, the study also evaluates the role that different agents may play in making decisions about choice of mode, taking into consideration environmental aspects. Secondly, we use the values the European Commission provides to calculate external costs for the Marco Polo freight transport project proposals (call 2013 to estimate the environmental costs for several routes (a total of 72, comparing the use of road haulage with the intermodal option that incorporates the Spanish motorways of the sea. The results of this comparative analysis show that the intermodal option is not always the best choice in environmental terms. Consequently, the traditional environmental argument to justify this alternative must be used carefully.

  6. The Intermodal Bike: multi-modal integration of cycling mobility through product and process innovations in bicycle design.

    Science.gov (United States)

    Tosi, Francesca; Belli, Alessandro; Rinaldi, Alessandra; Tucci, Grazia

    2012-01-01

    The paper presents the early results of the UE-FP7 project "The Intermodal Bike". The research aim is to provide a super-compactable, super-lightweight folding bicycle as a realistic solution to graft the cycling mode onto the root of the public or private transportation systems. The folding bikes now on the international market reach weighs between 12-15 kg, with a variable footprint but occupying -when compacted- an average volume of about 100 liters. To encourage the use of this vehicle and to extend it to a larger number of users with different characteristics, the research project has set its goal in increasing as possible compactness and light weight, creating a bicycle with a volume when compacted of 20 liters (reduction factor =5), with a shape of 48 × 36 × 12 cm and a weight of 5 kg. max., ensuring stability and improving vehicle usability and efficiency, during the ride and in the phase of bike folding. To achieve this goal ergonomic and usability tests have been carried out. The tests allowed to find a posture that would ensure efficiency and comfort in the ride to as many users as possible. Parallel tests were made on the vehicle usability in the urban transport system and intermodal. The need for light weight has required special studies on the optimization of the vehicle's architecture and research on super-lightweight materials.

  7. Cost and time models for the evaluation of intermodal chains by using short sea shipping in the North Sea Region: the Rosyth-Zeebrugge route

    DEFF Research Database (Denmark)

    Lopez, Alba Martínez; Kronbak, Jacob; Jiang, Liping

    2015-01-01

    This paper is framed in the context of the EU Interreg IVB North Sea Region project Food Port. In line with this project, this paper aims to define mathematically cost and time models able to provide realistic information about the performances of road haulage and of intermodal chains using short...

  8. Identification of promising Twin Hub networks : Report of Work Package 1 of the Intermodal rail freight Twin hub Network Northwest Europe - project (final report)

    NARCIS (Netherlands)

    Kreutzberger, E.D.; Konings, J.W.; Meijer, S.; Witteveen, C.; Meijers, B.M.; Pekin, E.; Macharis, C.; Kiel, J.; Kawabata, Y.; Vos, W.

    2014-01-01

    This report is the first deliverable of the project Intermodal Rail Freight Twin Hub Network Northwest Europe. We call its subject Twin hub network and the organisational entity to carry out the actions the Twin hub project. The project is funded by INTERREG NWE (programme IVb). Its work started in

  9. Services

    International Nuclear Information System (INIS)

    Hardeman, F.

    1998-01-01

    The objectives of the services section is (1) to offer complete services in health-physics measurements according to international quality standards, (2) to improve continuously these measurement techniques and to follow up international recommendations and legislation concerning the surveillance of workers, (3) to support and advise nuclear and non-nuclear industry on problems of radioactive contamination. Achievements related to gamma spectrometry, whole-body counting, beta and alpha spectrometry, dosimetry, radon measurements, calibration, instrumentation, and neutron activation analysis are described

  10. Imaging of Herniated Discs of the Cervical Spine: Inter-Modality Differences between 64-Slice Multidetector CT and 1.5-T MRI

    Energy Technology Data Exchange (ETDEWEB)

    Yi, Ji Sook; Cha, Jang Gyu [Dept. of Radiology, Soonchunhyang University Bucheon Hospital, Bucheon (Korea, Republic of); Han, Jong Kyu [Dept. of Radiology, Soonchunhyang University Cheonan Hospital, Cheonan (Korea, Republic of); Kim, Hyun Joo [Dept. of Radiology, Soonchunhyang University Seoul Hospital, Seoul (Korea, Republic of)

    2015-08-15

    To assess inter-modality variability when evaluating cervical intervertebral disc herniation using 64-slice multidetector-row computed tomography (MDCT) and magnetic resonance imaging (MRI). Three musculoskeletal radiologists independently reviewed cervical spine 1.5-T MRI and 64-slice MDCT data on C2-3 though C6-7 of 51 patients in the context of intervertebral disc herniation. Interobserver and inter-modality agreements were expressed as unweighted kappa values. Weighted kappa statistics were used to assess the extents of agreement in terms of the number of involved segments (NIS) in disc herniation and epicenter measurements collected using MDCT and MRI. The interobserver agreement rates upon evaluation of disc morphology by the three radiologists were in fair to moderate agreement (k = 0.39-0.53 for MDCT images; k = 0.45-0.56 for MRIs). When the disc morphology was categorized into two and four grades, the inter-modality agreement rates were moderate (k-value, 0.59) and substantial (k-value, 0.66), respectively. The inter-modality agreements for evaluations of the NIS (k-value, 0.78) and the epicenter (k-value, 0.79) were substantial. Also, the interobserver agreements for the NIS (CT; k-value, 0.85 and MRI; k-value, 0.88) and epicenter (CT; k-value, 0.74 and MRI; k-value, 0.70) evaluations by two readers were substantial. MDCT tended to underestimate the extent of herniated disc lesions compared with MRI. Multidetector-row computed tomography and MRI showed a moderate-to-substantial degree of inter-modality agreement for the assessment of herniated cervical discs. MDCT images have a tendency to underestimate the anterior/posterior extent of the herniated disc compared with MRI.

  11. MRI morphologic alterations after liver SBRT. Direct dose correlation with intermodal matching

    Energy Technology Data Exchange (ETDEWEB)

    Boda-Heggemann, Judit; Jahnke, Anika; Jahnke, Lennart; Vogel, Lena; Simeonova-Chergou, Anna O.; Herskind, Carsten; Wenz, Frederik; Lohr, Frank [University of Heidelberg, Department of Radiation Oncology, University Medical Center Mannheim, Mannheim (Germany); Attenberger, Ulrike; Budjan, Johannes [University of Heidelberg, Department of Clinical Radiology and Nuclear Medicine, University Medical Center Mannheim, Mannheim (Germany)

    2016-09-15

    CT morphologic and histopathologic alterations have been reported after SBRT. We analyzed the correlation of MRI morphologic alterations with radiation doses to assess the potential for MRI-based dose-effect correlation in healthy liver tissue. MRI data of 24 patients with liver metastases 7±3 weeks after image-guided SBRT in deep-inspiration breath-hold were retrospectively analyzed. MRI images were intermodally matched to the planning CT and corresponding dose distribution. Absolute doses were converted to EQD{sub 2,α/β=x} with α/β values of 2, 3 for healthy liver tissue, 8 Gy for modelled predamaged liver tissue and 10 Gy for tumor tissue. A central nonenhancing area was observed within the isodose lines of nominally 48.2 ± 15.2 Gy, EQD{sub 2Gy/α/β=10} 92.5 ± 27.7 Gy. Contrast-enhancement around the central nonenhancing area was observed within the isodose lines of nominally 46.9 ± 15.3 Gy, EQD{sub 2Gy/α/β=10} 90.5 ± 28.3 Gy. Outside the high-dose volume, in the beam path, characteristic sharply defined, nonblurred MRI morphologic alterations were observed that corresponded with the following isodose lines: T1-intensity changes occurred at isodose lines of nominally 21.9 ± 6.7 Gy (EQD{sub 2,α/β=2} 42.5 ± 8.7 Gy, EQD{sub 2,α/β=3} 38.5 ± 7.6 Gy, EQD{sub 2,α/β=8} 30.2 ±6.3 Gy). T2-hyper/hypointensity was observed within isodose lines of nominally 22.4 ± 6.6 Gy (EQD{sub 2,α/β=2} 42.7 ± 8.1 Gy, EQD{sub 2,α/β=3} 38.7 ± 7 Gy; EQD{sub 2,α/β=8} 30.5 ± 5.9 Gy). Using deformable matching, direct spatial/dosimetric correlation of SBRT-induced changes in liver tissue was possible. In the PTV high-dose region, a central nonenhancing area and peripheral contrast medium accumulation was observed. Beam path doses of 38-42 Gy (EQD{sub 2,α/β=2-3}) induce characteristic MRI morphologic alterations. (orig.) [German] CT-morphologische Veraenderungen nach SBRT sind beschrieben und korrelieren mit histopathologischen Veraenderungen. Ziel war es, MRT

  12. The Association between Intermodal (PM1-2.5) and PM1, PM2.5, Coarse Fraction and Meteorological Parameters in Various Environments in Central Europe.

    Czech Academy of Sciences Publication Activity Database

    Kozáková, Jana; Pokorná, P.; Černíková, A.; Hovorka, J.; Braniš, M.; Moravec, Pavel; Schwarz, Jaroslav

    2017-01-01

    Roč. 17, č. 5 (2017), s. 1234-1243 ISSN 1680-8584 R&D Projects: GA ČR(CZ) GBP503/12/G147 Institutional support: RVO:67985858 Keywords : intermodal fraction * personal cascade impactor sampler * PMx Subject RIV: DI - Air Pollution ; Quality OBOR OECD: Environmental sciences (social aspects to be 5.7) Impact factor: 2.606, year: 2016

  13. Study of the spectral width of intermode beats and optical spectrum of an actively mode-locked three-mirror semiconductor laser

    International Nuclear Information System (INIS)

    Zakharyash, Valerii F; Kashirsky, Aleksandr V; Klementyev, Vasilii M; Kuznetsov, Sergei A; Pivtsov, V S

    2005-01-01

    Various oscillation regimes of an actively mode-locked semiconductor laser are studied experimentally. Two types of regimes are found in which the minimal spectral width (∼3.5 kHz) of intermode beats is achieved. The width of the optical spectrum of modes is studied as a function of their locking and the feedback coefficients. The maximum width of the spectrum is ∼3.7 THz. (control of laser radiation parameters)

  14. Assessing importance and satisfaction judgments of intermodal work commuters with electronic survey methodology.

    Science.gov (United States)

    2013-09-01

    Recent advances in multivariate methodology provide an opportunity to further the assessment of service offerings in public transportation for work commuting. We offer methodologies that are alternative to direct rating scale and have advantages in t...

  15. Vulnerability effects of passengers' intermodal transfer distance preference and subway expansion on complementary urban public transportation systems

    International Nuclear Information System (INIS)

    Hong, Liu; Yan, Yongze; Ouyang, Min; Tian, Hui; He, Xiaozheng

    2017-01-01

    The vulnerability studies on urban public transportation systems have attracted growing attentions in recent years, due to their important role in the economy development of a city and the well-beings of its citizens. This paper proposes a vulnerability model of complementary urban public transportation systems (CUPTSs) composed of bus systems and subway systems, with the consideration of passengers’ intermodal transfer distance preference (PITDP) to capture different levels of complementary strength between the two systems. Based on the model, this paper further introduces a CUPTSs-aimed vulnerability analysis method from two specific aspects: (a) vulnerability effects of different PITDP values, which facilitate the design of policies to change PITDP to reduce system vulnerability; (b) vulnerability effects of different subway expansion plans, which facilitate the vulnerability investigation of current expansion plan and the identification of the optimal expansion plan from the system vulnerability perspective. The proposed CUPTSs-aimed vulnerability analysis method is applied to investigate the complementary bus and subway systems in the city of Wuhan, China. The insights from this study are helpful to analyze other CUPTSs for valuable planning suggestions from the vulnerability perspective. - Highlights: • We model complementary urban public transportation systems’ (CUPTSs) vulnerability. • We use a PITDP metric to capture different levels of complementary relationship. • We study vulnerability under different PITDP and different subway expansion plans. • We analyze dynamic vulnerability of CUPTSs during their expansion process.

  16. Deep-sea faunal communities associated with a lost intermodal shipping container in the Monterey Bay National Marine Sanctuary, CA.

    Science.gov (United States)

    Taylor, Josi R; DeVogelaere, Andrew P; Burton, Erica J; Frey, Oren; Lundsten, Lonny; Kuhnz, Linda A; Whaling, P J; Lovera, Christopher; Buck, Kurt R; Barry, James P

    2014-06-15

    Carrying assorted cargo and covered with paints of varying toxicity, lost intermodal containers may take centuries to degrade on the deep seafloor. In June 2004, scientists from Monterey Bay Aquarium Research Institute (MBARI) discovered a recently lost container during a Remotely Operated Vehicle (ROV) dive on a sediment-covered seabed at 1281 m depth in Monterey Bay National Marine Sanctuary (MBNMS). The site was revisited by ROV in March 2011. Analyses of sediment samples and high-definition video indicate that faunal assemblages on the container's exterior and the seabed within 10 m of the container differed significantly from those up to 500 m. The container surface provides hard substratum for colonization by taxa typically found in rocky habitats. However, some key taxa that dominate rocky areas were absent or rare on the container, perhaps related to its potential toxicity or limited time for colonization and growth. Ecological effects appear to be restricted to the container surface and the benthos within ∼10 m. Copyright © 2014 The Authors. Published by Elsevier Ltd.. All rights reserved.

  17. Effects of intermode nonlinearity and intramode nonlinearity on modulation instability in randomly birefringent two-mode optical fibers

    Science.gov (United States)

    Li, Jin Hua; Xu, Hui; Sun, Ting Ting; Pei, Shi Xin; Ren, Hai Dong

    2018-05-01

    We analyze in detail the effects of the intermode nonlinearity (IEMN) and intramode nonlinearity (IRMN) on modulation instability (MI) in randomly birefringent two-mode optical fibers (RB-TMFs). In the anomalous dispersion regime, the MI gain enhances significantly as the IEMN and IRMN coefficients increases. In the normal dispersion regime, MI can be generated without the differential mode group delay (DMGD) effect, as long as the IEMN coefficient between two distinct modes is above a critical value, or the IRMN coefficient inside a mode is below a critical value. This critical IEMN (IRMN) coefficient depends strongly on the given IRMN (IEMN) coefficient and DMGD for a given nonlinear RB-TMF structure, and is independent on the input total power, the power ratio distribution and the group velocity dispersion (GVD) ratio between the two modes. On the other hand, in contrast to the MI band arising from the pure effect of DMGD in the normal dispersion regime, where MI vanishes after a critical total power, the generated MI band under the combined effects of IEMN and IRMN without DMGD exists for any total power and enhances with the total power. The MI analysis is verified numerically by launching perturbed continuous waves (CWs) with wave propagation method.

  18. Public expenditure competition in the transport sector: intermodal and spatial considerations for Greece

    OpenAIRE

    Theodore Tsekeris

    2011-01-01

    The development of transport networks requires public investments, in terms of government expenditure, on several types of (road, rail, port, airport, and urban public transport) infrastructure, including their operational and maintenance services. This paper develops and implements a system-wide spatioeconomic model to analyze the expenditure competition among different types of investment in the Greek transport sector. The suggested approach can offer valuable insight into the economies of ...

  19. LA REORDENACIÓN DEL SISTEMA DE TRANSPORTE PÚBLICO ANTE EVENTOS ESPECIALES, UN EJERCICIO PRÁCTICO DE COORDINACIÓN INTERMODAL

    OpenAIRE

    Galindo González, Pedro; Blanco Caballero, Nuria; Moreno Muñoz, Carmen; Chico González, Alejandro

    2016-01-01

    [ES] El Consorcio Regional de Transportes de Madrid (CRTM), como autoridad de transporte público de la región, coordina los más de 40 operadores públicos y privados para dar una respuesta óptima a las necesidades de movilidad de los ciudadanos. El transporte público en la Comunidad de Madrid constituye un sistema complejo de carácter intermodal, en el que operan modos de transporte urbanos e interurbanos, conectados mediante un conjunto de intercambiadores o áreas intermodales ...

  20. Tradução intermodal, intersemiótica e interlinguística de textos escritos em Português para a Libras oral

    Directory of Open Access Journals (Sweden)

    Ronice Müller de Quadros

    2015-10-01

    Full Text Available http://dx.doi.org/10.5007/2175-7968.2015v35nesp2p354 Neste artigo apresentamos alguns tipos de tradução envolvidos na tradução de textos em português para a língua brasileira de sinais (Libras.  Discutimos esses diferentes tipos e destacamos a tradução intermodal, específica das traduções que envolvem uma língua de sinais. A tradução intermodal trata de aspectos visuais e operacionais implicados na tradução para Libras em forma de vídeo e aspectos linguísticos essencialmente visuais-espaciais que envolvem o uso do espaço em línguas de modalidade visual-espacial, ou seja, línguas de sinais. Neste artigo, apresentamos uma análise das implicações da modalidade a partir de exemplos de tradução realizados no contexto do Curso de Letras Libras da Universidade Federal de Santa Catarina (UFSC.

  1. Interobserver and intermodality variability in GTV delineation on simulation CT, FDG-PET, and MR Images of Head and Neck Cancer.

    Science.gov (United States)

    Anderson, Carryn M; Sun, Wenqing; Buatti, John M; Maley, Joan E; Policeni, Bruno; Mott, Sarah L; Bayouth, John E

    2014-09-01

    To compare the interobserver and intermodality differences in image-based identification of head and neck primary site gross tumor volumes (GTV). Modalities compared include: contrast-enhanced CT, F-18 fluorodeoxyglucose positron emission tomography (PET/CT) and contrast-enhanced MRI. Fourteen patients were simulated after immobilization for all 3 imaging modalities (CT, PET/CT, MRI). Three radiation oncologists (RO) contoured GTVs as seen on each modality. The GTV was contoured first on the contrast-enhanced CT (considered the standard), then on PET/CT, and finally on post-contrast T1 MRI. Interobserver and intermodality variability were analyzed by volume, intersection, union, and volume overlap ratio (VOR). Analysis of RO contours revealed the average volume for CT-, PET/CT-, and MRI-derived GTVs were 45cc, 35cc and 49cc, respectively. In 93% of cases PET/CT-derived GTVs had the smallest volume and in 57% of cases MRI-derived GTVs had the largest volume. CT showed the largest variation in target definition (standard deviation amongst observers 35%) compared to PET/CT (28%) and MRI (27%). The VOR was largest (indicating greatest interobserver agreement) in PET/CT (46%), followed by MRI (36%), followed by CT (34%). For each observer, the least agreement in GTV definition occurred between MRI & PET/CT (average VOR = 41%), compared to CT & PET/CT (48%) and CT & MRI (47%). A nonsignificant interobserver difference in GTVs for each modality was seen. Among three modalities, CT was least consistent, while PET/CT-derived GTVs had the smallest volumes and were most consistent. MRI combined with PET/CT provided the least agreement in GTVs generated. The significance of these differences for head & neck cancer is important to explore as we move to volume-based treatment planning based on multi-modality imaging as a standard method for treatment delivery.

  2. An Economic Evaluation of Optimal Intermodal Soybean Flows in Arkansas with Projected Effects of the North American Free Trade Agreement

    Science.gov (United States)

    1999-04-01

    Grain marketing may be defined as "the performance of all business activities that coordinate the flow of goods and services from grain producers to consumers and users." This analysis examines the transportation component of the grain marketing syst...

  3. MAINTAINING ACCESS TO AMERICA'S INTERMODAL PORTS/TECHNOLOGIES FOR DECONTAMINATION OF DREDGED SEDIMENT: NEW YORK/NEW JERSEY HARBOR.

    Energy Technology Data Exchange (ETDEWEB)

    STERN,E.A.; JONES,K.; DONATO,K.; PAULING,J.D.; SONTAG,J.G.; CLESCERI,N.L.; MENSINGER,M.C.; WILDE,C.L.

    1998-05-01

    One of the greatest drivers for maintaining access to America's Intermodal ports and related infrastructure redevelopment efforts over the next several years will be the control and treatment of contaminated sediments dredged from our nation's waterways. More than 306 million cubic meters (m{sup 3}) (400 million cubic yards [cy]) of sediments are dredged annually from U.S. waterways, and each year close to 46 million m{sup 3} (60 million cy) of this material is disposed of in the ocean (EPA 842-F-96-003). The need to protect our environment against undesirable effects from sediment dredging and disposal practices is gaining increased attention from the public and governmental agencies. Meeting this need is a challenging task not only from the standpoint of solving formidable scientific and engineering problems, but also, and more importantly, from the need to implement complex collaborations among the many different parties concerned with the problem. Some 40 years ago, C.P. Snow pointed out the problems involved in communicating between the two cultures of the sciences and the humanities (Snow, 1993). Today, it is necessary to extend Snow's concept to a multicultural realm with groups that include governmental, industrial, environmental, academic, and the general public communicating in different languages based on widely different fundamental assumptions.

  4. Interwoven fluctuations during intermodal perception: fractality in head sway supports the use of visual feedback in haptic perceptual judgments by manual wielding.

    Science.gov (United States)

    Kelty-Stephen, Damian G; Dixon, James A

    2014-12-01

    Intermodal integration required for perceptual learning tasks is rife with individual differences. Participants vary in how they use perceptual information to one modality. One participant alone might change her own response over time. Participants vary further in their use of feedback through one modality to inform another modality. Two experiments test the general hypothesis that perceptual-motor fluctuations reveal both information use within modality and coordination among modalities. Experiment 1 focuses on perceptual learning in dynamic touch, in which participants use exploratory hand-wielding of unseen objects to make visually guided length judgments and use visual feedback to rescale their judgments of the same mechanical information. Previous research found that the degree of fractal temporal scaling (i.e., "fractality") in hand-wielding moderates the use of mechanical information. Experiment 1 shows that head-sway fractality moderates the use of visual information. Further, experience with feedback increases head-sway fractality and prolongs its effect on later hand-wielding fractality. Experiment 2 replicates effects of head-sway fractality moderating use of visual information in a purely visual-judgment task. Together, these findings suggest that fractal fluctuations may provide a modal-general window onto not just how participants use perceptual information but also how well they may integrate information among different modalities. PsycINFO Database Record (c) 2014 APA, all rights reserved.

  5. MAINTAINING ACCESS TO AMERICA'S INTERMODAL PORTS/TECHNOLOGIES FOR DECONTAMINATION OF DREDGED SEDIMENT: NEW YORK/NEW JERSEY HARBOR

    Energy Technology Data Exchange (ETDEWEB)

    STERN,E.A.; JONES,K.; DONATO,K.; PAULING,J.D.; SONTAG,J.G.; CLESCERI,N.L.; MENSINGER,M.C.; WILDE,C.L.

    1998-05-01

    One of the greatest drivers for maintaining access to America's Intermodal ports and related infrastructure redevelopment efforts over the next several years will be the control and treatment of contaminated sediments dredged from the nation's waterways. More than 306 million cubic meters (m{sup 3}) (400 million cubic yards [cy]) of sediments are dredged annually from US waterways, and each year close to 46 million m{sup 3} (60 million cy) of this material is disposed of in the ocean (EPA 842-F-96-003). The need to protect the environment against undesirable effects from sediment dredging and disposal practices is gaining increased attention from the public and governmental agencies. Meeting this need is a challenging task not only from the standpoint of solving formidable scientific and engineering problems, but also, and more importantly, from the need to implement complex collaborations among the many different parties concerned with the problem. Some 40 years ago, C.P. Snow pointed out the problems involved in communicating between the two cultures of the sciences and the humanities (Snow, 1993). Today, it is necessary to extend Snow's concept to a multicultural realm with groups that include governmental, industrial, environmental, academic, and the general public communicating in different languages based on widely different fundamental assumptions. The handling of contaminated sediments in the Port of New York/New Jersey (Port) exemplifies this problem. This paper describes a multicultural team that has formed as the result of a Congressional mandate for the development of procedures suitable for the decontamination of sediments in the Port under the Water Resources Development Act (WRDA) of 1992 (Section 405C) and 1996 (Section 226).

  6. Um modelo de fluxos e localização de terminais intermodais para escoamento da soja brasileira destinada à exportação A model for flow allocation and location of intermodal terminals for the Brazilian soybean exports

    Directory of Open Access Journals (Sweden)

    Mônica do Amaral

    2012-12-01

    Full Text Available A consideração de rotas intermodais pode ser vantajosa em diversas situações, como nos casos de escoamento de produtos agrícolas para exportação. Entretanto, a possibilidade de redução dos custos logísticos está condicionada à existência de instalações que permitam o transbordo de carga e a integração entre os modais disponíveis. Nesse contexto, propõe-se um modelo de fluxos e localização de terminais intermodais, com o objetivo de apoiar decisões de investimento em infraestrutura e de roteirização na rede. O modelo possui forte relação com problemas de p-medianas, sabidamente NP-difíceis. São considerados múltiplos níveis, em que cada nível corresponde ao fluxo entre dois terminais, e uma estrutura esparsa para representação da rede. Testes realizados com uma rede para exportação de soja baseada em dados secundários foram utilizados para verificar a coerência e ilustrar o potencial de análise do modelo, enquanto instâncias geradas aleatoriamente serviram para avaliar seu desempenho computacional utilizando-se dois softwares de otimização.The use of intermodal routes may be advantageous in several situations such as to export agricultural products. However, the possibility of reducing logistics costs depends on the existence of intermodal facilities for the transshipment and the integration between the available modes. In this context, we propose a model for flow allocation and location of intermodal terminals to support investment decisions in network infrastructure and routing. The model is closely related to the NP-hard p-median problem. Multiple levels were used to represent the flows between two terminals, and a sparse structure was used for the network matrix representation. Tests using a soybean network for exports based on secondary data were performed to verify the model consistency and to illustrate the potential of analysis of the model, while randomly generated instances were used to evaluate

  7. Intermodal transfer of spent fuel

    International Nuclear Information System (INIS)

    Neuhauser, K.S.; Weiner, R.F.

    1993-01-01

    This paper discusses RADTRAN calculational models and parameter values for describing dose to workers during incident-free ship-to-truck transfer of spent fuel. Data obtained during observation of the offloading of research reactor spent fuel at Newport News Terminal in the Port of Hampton Roads, Virginia, are described. These data include estimates of exposure times and distances for handlers, inspectors, and other workers during offloading and overnight storage. Other workers include crane operators, scale operators, security personnel, and truck drivers. The data are compared to the default data in RADTRAN 4, and the latter are found to be conservative. The casks were loaded under IAEA supervision at their point of origin, and three separate radiological inspections of each cask were performed at the entry to the port (Hampton Roads) by the U.S. Coast Guard, the state of Virginia, and the shipping firm. As a result of the international standardization of containerized cargo handling in ports around the world, maritime shipment handling is particularly uniform. Thus, handler exposure parameters will be relatively constant for ship-truck and ship-rail transfers at ports throughout the world. Inspectors' doses are expected to vary because of jurisdictional considerations. The results of this study should be applicable to truck-to-rail transfers. (author)

  8. Intermodal transfer of spent fuel

    International Nuclear Information System (INIS)

    Neuhauser, K.S.; Weiner, R.F.

    1991-01-01

    As a result of the international standardization of containerized cargo handling in ports around the world, maritime shipment handling is particularly uniform. Thus, handier exposure parameters will be relatively constant for ship-truck and ship-rail transfers at ports throughout the world. Inspectors' doses are expected to vary because of jurisdictional considerations. The results of this study should be applicable to truck-to-rail transfers. A study of the movement of spent fuel casks through ports, including the loading and unloading of containers from cargo vessels, afforded an opportunity to estimate the radiation doses to those individuals handling the spent fuels with doses to the public along subsequent transportation routes of the fuel. A number of states require redundant inspections and for escorts over long distances on highways; thus handlers, inspectors, escort personnel, and others who are not normally classified as radiation workers may sustain doses high enough to warrant concern about occupational safety. This paper addresses the question of radiation safety for these workers. Data were obtained during, observation of the offloading of reactor spent fuel (research reactor spent fuel, in this instance) which included estimates of exposure times and distances for handlers, inspectors and other workers during offloading and overnight storage. Exposure times and distance were also for other workers, including crane operators, scale operators, security personnel and truck drivers. RADTRAN calculational models and parameter values then facilitated estimation of the dose to workers during incident-free ship-to-truck transfer of spent fuel

  9. Mega hub for intermodal transport - the planning of the most advanced container terminal in the world; Mega-Drehscheibe fuer den Kombinierten Verkehr - Planung des modernsten Containerbahnhofes der Welt

    Energy Technology Data Exchange (ETDEWEB)

    Franke, K.P. [Noell Stahl- und Maschinenbau GmbH, Wuerzburg (Germany). Abt. Hafentechnik

    1998-12-31

    The introduction of innovative mega hub systems for the operation of cargo trains is a promising starting point for increasing the efficiency of intermodal transport. A first mega hub as it is known has been planned for Northern Germany with its centre in Lehrte near Hannover. Instead of shunting the waggons, containers will be transferred from train to train at the mega hub. This is not only faster, but also more economical and thus more attractive to rail transport clients. No other known system can achieve such high transhipment/shunting capacities per surface unit. The design of the system guarantees the maximum degree of flexibility in transhipment operations. A high degree of automation will ensure the quality and speed of transhipment. The technical development of the fast transhipment system (FTS) by Noell has been completed. (orig.) [Deutsch] Ein vielversprechender Ansatz fuer die Steigerung der Leistungsfaehigkeit des Kombinierten Verkehrs (KV) ist die Einfuehrung von innovativen Drehscheibensystemen fuer den Betrieb der Cargo-Zuege. Eine erste sogenannte Mega-Drehscheibe wurde fuer den Norden Deutschlands mit Zentrum Lehrte bei Hannover geplant. Statt zu rangieren sollen in der Mega-Drehscheibe die Behaelter zwischen den Zuegen umsteigen. Das ist schneller, kostenguenstiger und damit attraktiver fuer den Bahnkunden. Darueber hinaus ist kein System bekannt, bei dem eine so hohe Umschlag-/Umstelleistung je Flaecheneinheit realisiert werden kann. Die Gestaltung der Anlage gewaehrt eine maximale Flexibilitaet im Umschlagbetrieb. Ein hoher Automatisierungsgrad wird Qualitaet und Schnelligkeit des Umschlages sichern. Die technische Entwicklung der Schnellumschlagtechnik seitens Noell ist abgeschlossen. (orig.)

  10. Enhancement pattern of small hepatocellular carcinoma (HCC) at contrast-enhanced US (CEUS), MDCT, and MRI: Intermodality agreement and comparison of diagnostic sensitivity between 2005 and 2010 American Association for the Study of Liver Diseases (AASLD) guidelines

    International Nuclear Information System (INIS)

    Furlan, Alessandro; Marin, Daniele; Cabassa, Paolo; Taibbi, Adele; Brunelli, Elena; Agnello, Francesco; Lagalla, Roberto; Brancatelli, Giuseppe

    2012-01-01

    Objective: To evaluate agreement between contrast-enhanced ultrasound (CEUS), multi-detector row computed tomography (MDCT) and magnetic resonance imaging (MRI) for the assessment of typical and atypical enhancement patterns of small hepatocellular carcinoma (HCC); and to compare diagnostic sensitivity of 2005 and 2010 American Association for the Study of Liver Diseases (AASLD) guidelines. Materials and methods: Between January 2008 and December 2009, we included cirrhotic patients with newly diagnosed 10–20 mm HCC imaged at two contrast-enhanced imaging techniques among CEUS, MDCT, and MRI. Dynamic studies were reviewed by two radiologists to assess enhancement pattern. Percentage of cases with concordant findings and Cohen coefficient (k) were calculated. McNemar's test was used to compare sensitivity between 2005 and 2010 AASLD guidelines. Results: There were 91 patients (69 M; 22 F; mean age, 68 years) with 96 HCCs, studied with a combination of CEUS and MDCT (n = 59), CEUS and MRI (n = 26), or MDCT and MRI (n = 11). Intermodality agreement for assessment of tumor enhancement pattern was 67% (k = 0.294, P = 0.001). Typical enhancement pattern was detected coincidentally at two imaging modalities in 50 (52%) HCCs. Sensitivity for the diagnosis of HCC increased significantly using the 2010 AASLD (81/96 (84%) vs. 50/96 (52%), P < 0.001). Conclusions: Agreement between two imaging modalities for the detection of typical tumor enhancement pattern was reached in 52% of cases. The 2010 AASLD guidelines significantly increased the sensitivity for the diagnosis of HCC

  11. FAX SERVICE

    CERN Multimedia

    Telephone Service

    2002-01-01

    As from 1st of July 2002, responsibility for running the Fax Service will be transfered to the Printer Service. Future requests for machines, toner and breakdown should be sent to Printer.Support@cern.ch - tel 78888. Telephone Service

  12. Service Modularity

    DEFF Research Database (Denmark)

    Avlonitis, Viktor; Hsuan, Juliana

    2015-01-01

    The purpose of this research is to investigate the studies on service modularity with a goal of informing service science and advancing contemporary service systems research. Modularity, a general systems property, can add theoretical underpinnings to the conceptual development of service science...... in general and service systems in particular. Our research is guided by the following question: how can modularity theory inform service system design? We present a review of the modularity literature and associated concepts. We then introduce the contemporary service science and service system discourse...

  13. The Costs of Container Transport Flow Between Far East and Serbia Using Different Liner Shipping Services

    Directory of Open Access Journals (Sweden)

    Rajkovic Radoslav

    2015-11-01

    Full Text Available Liner shipping is the most efficient mode of transport for goods. International liner shipping is a sophisticated network of regularly scheduled services that transports goods from anywhere in the world to anywhere in the world at low cost and with greater energy efficiency than any other form of international transportation. Liner shipping connects countries, markets, businesses and people, allowing them to buy and sell goods on a scale not previously possible. Today, the liner shipping industry transports goods representing approximately one-third of the total value of global trade. Ocean shipping contributes significantly to international stability and security. Considering the large and constant struggle in the market in terms of competitive pricing of products, a very important and indispensable role represents the container transport with a clear task to define the final price of the product. This paper analyzes the costs of container transport flow between Far East and Serbia, using different liner shipping services, observing the six world’s largest container operators (Maersk Line, Mediterranean Shipping Company, CMA CGM, Evergreen Line, China Ocean Shipping Company and Hapag-Lloyd and inland (truck-rail-river transport corridors. These corridors include distance between selected Mediterranean ports (Koper, Rijeka, Bar, Thessaloniki, Constanta and Serbia. As a result, in this paper is considered a mathematical model that provides a comparative analysis of transportation costs on the different routes. It is observed already existing transport routes and it is also given hypothetical review to the development of new transport routes. The main goal of this research is to provide an optimal route with lowest transportation cost during container transport. Selection of the best route in the intermodal network is a very difficult and complex task. The costs in all modes of transport and the quality of their services are not constant

  14. Ecosystem Services

    Science.gov (United States)

    Ecosystem goods and services are the many life-sustaining benefits we receive from nature and contribute to environmental and human health and well-being. Ecosystem-focused research will develop methods to measure ecosystem goods and services.

  15. Web Service

    Science.gov (United States)

    ... topic data in XML format. Using the Web service, software developers can build applications that utilize MedlinePlus health topic information. The service accepts keyword searches as requests and returns relevant ...

  16. Service Innovations

    DEFF Research Database (Denmark)

    Sørensen, Lene Tolstrup; Nicolajsen, Hanne Westh

    2010-01-01

    This article discusses the challenges in relation to an ongoing project named converged advanced mobile media platform (CAMMP), where all the different stakeholders need to have a saying in the service development for the upcoming rich, mobile broadcasting services....

  17. Service marketing

    Directory of Open Access Journals (Sweden)

    Babić-Hodović Vesna

    2002-01-01

    Full Text Available Development of postindustrial society and services revolution created numerous changes in size of consumer demand, consumer reaction and priorities. Continuous change on the side of demand and offer must follow changes in marketing orientation. Leader in that change is services marketing which by knowing services range and all the changes builds a new concept called Relationship Marketing.

  18. Integrated services

    International Nuclear Information System (INIS)

    Chafcouloff, S.; Michel, G.; Trice, M.; Clark, G.; Cosad, C.; Forbes, K.

    1995-01-01

    Integrated services is the name given to several services grouped together under a single contract. Four key factors determine the success of integrated services projects: teamwork, common objectives, technology, and shared benefits. For oil companies, integration means smoother, more efficient operations by bringing service companies on board as part of the team. For the service industry, it means a radical change in the way business is conducted, taking on more responsibility in return for greater incentives. This article reviews the need for change and the approach Schlumberger has adopted to meet this challenge. 20 figs., 20 refs

  19. Integrated services

    Energy Technology Data Exchange (ETDEWEB)

    Chafcouloff, S.; Michel, G.; Trice, M. [Schlumberger Integrated Project Management Group, Montrouge (France); Clark, G. [Schlumberger Testing Services, Aberdeen (United Kingdom); Cosad, C.; Forbes, K. [Schlumberger Integrated Project Management Group, Aberdeen (United Kingdom)

    1995-12-31

    Integrated services is the name given to several services grouped together under a single contract. Four key factors determine the success of integrated services projects: teamwork, common objectives, technology, and shared benefits. For oil companies, integration means smoother, more efficient operations by bringing service companies on board as part of the team. For the service industry, it means a radical change in the way business is conducted, taking on more responsibility in return for greater incentives. This article reviews the need for change and the approach Schlumberger has adopted to meet this challenge. 20 figs., 20 refs

  20. 75 FR 7152 - CSX Transportation, Inc.-Trackage Rights Exemption-Grand Trunk Western Railroad Company

    Science.gov (United States)

    2010-02-17

    ... plans are to reroute two sets of approximately 5,000 foot long high priority intermodal United Parcel Service (UPS) trains that originate or terminate at CSX Intermodal's Bedford Park Intermodal Terminal. The UPS trains handle freight to and from the southeastern region of the United States served by CSXT. The...

  1. Management services

    International Nuclear Information System (INIS)

    Adkins, S.K.; Alford, D.R.; Barnette, A.B.

    1979-01-01

    The Management Services Section provides coordinated professional administrative services to the Fusion Energy Division (FED), allowing the work of technical professionals to be more fully concentrated in their areas of specialty. Services are provided in general administration, personnel, financial management, communications (including text and graphics generation), management information, library, safety, quality assurance, and nonprogrammatic engineering services. Highlights of the past year included adoption of the Procurement Module in the FED Management Information System (MIS) for use by the entire Laboratory, completion of the Personnel Module of the MIS, greatly increased personnel recruiting activity, and increased industrial subcontracting activity

  2. Dosimetry Service

    CERN Multimedia

    2006-01-01

    Cern Staff and Users can now consult their dose records for an individual or an organizational unit with HRT. Please see more information on our web page: http://cern.ch/rp-dosimetry Dosimetry Service is open every morning from 8.30 - 12.00. Closed in the afternoons. We would like to remind you that dosimeters cannot be sent to customers by internal mail. Short-term dosimeters (VCT's) must always be returned to the Service after the use and must not be left on the racks in the experimental areas or in the secretariats. Dosimetry Service Tel. 7 2155 Dosimetry.service@cern.ch http://cern.ch/rp-dosimetry

  3. Information Service.

    Science.gov (United States)

    Scofield, James

    Newspaper librarians discussed the public use of their newspapers' libraries. Policies run the gamut from well-staffed public information services, within or outside the newspaper library, to no service at all to those outside the staff of the paper. Problems of dealing with tax and law enforcement agencies were covered, as well as cooperative…

  4. Registration Service

    CERN Multimedia

    GS Department

    2010-01-01

    Following a reorganization in Building 55, please note that the Registration Service is now organised as follows :  Ground floor: access cards (76903). 1st floor : registration of external firms’ personnel (76611 / 76622); car access stickers (76633); biometric registration (79710). Opening hours: 07-30 to 16-00 non-stop. GS-SEM Group General Infrastructure Services Department

  5. Telephone Service

    CERN Multimedia

    2005-01-01

    As part of the upgrade of telephone services, the CERN exchange switches will be updated on Thursday 2 June between 7.00 p.m. and midnight. Telephone services may be affected and possibly even disrupted during this operation. 

  6. Cleaning Services.

    Science.gov (United States)

    Sharpton, James L.

    This curriculum guide provides cleaning services instructional materials for a ninth- and tenth-grade Coordinated Vocational Education and Training: Home and Community Services program. It includes 2 sections and 11 instructional units. Each unit of instruction consists of eight basic components: performance objectives, teacher activities,…

  7. Service Modeling for Service Engineering

    Science.gov (United States)

    Shimomura, Yoshiki; Tomiyama, Tetsuo

    Intensification of service and knowledge contents within product life cycles is considered crucial for dematerialization, in particular, to design optimal product-service systems from the viewpoint of environmentally conscious design and manufacturing in advanced post industrial societies. In addition to the environmental limitations, we are facing social limitations which include limitations of markets to accept increasing numbers of mass-produced artifacts and such environmental and social limitations are restraining economic growth. To attack and remove these problems, we need to reconsider the current mass production paradigm and to make products have more added values largely from knowledge and service contents to compensate volume reduction under the concept of dematerialization. Namely, dematerialization of products needs to enrich service contents. However, service was mainly discussed within marketing and has been mostly neglected within traditional engineering. Therefore, we need new engineering methods to look at services, rather than just functions, called "Service Engineering." To establish service engineering, this paper proposes a modeling technique of service.

  8. CDBG Public Services Activity

    Data.gov (United States)

    Department of Housing and Urban Development — CDBG activity related to public services, including senior services, legal services, youth services, employment training, health services, homebuyer counseling, food...

  9. IT Service

    Data.gov (United States)

    Department of Homeland Security — Means of delivering value to customers by facilitating outcomes customers want to achieve without the ownership of specific costs and risks. The term 'service' is...

  10. Service modelling

    NARCIS (Netherlands)

    Steen, M.W.A.; Iacob, Maria Eugenia; Lankhorst, M.M.; Jonkers, H.; Zoet, M.; Engelsman, W.; Versendaal, J.; Proper, H.A.; Debije, L.; Gaaloul, K.; Lankhorst, M.

    2012-01-01

    The development of enterprise services involves making design decisions at different levels, ranging from strategic to infrastructural choices, and concerning many different aspects, ranging from customer interaction to information registration concerns. In order to support an agile development

  11. Intermodal terminals simulation for operation management

    OpenAIRE

    Baldassarra, Alessandro; Impastato, Stefano; Ricci, Stefano

    2010-01-01

    A freight terminal is a key node in a transportation network and the transit time of containers through this terminal represents one of the most relevant bottlenecks in logistic chains. The system performance reduction and the corresponding increase of transit time are often due to the increase of the freight flow without a corresponding increase of stacking and handling capacity. For this purpose it was decided to approach the problem by a discrete event simulation model, in order to reprodu...

  12. Four Wave Mixing using Intermodal Nonlinearities

    DEFF Research Database (Denmark)

    Rishøj, Lars Søgaard

    The nonlinear process of four-wave mixing (FWM) enables coupling of energy between wavelengths. This is useful for both optical amplification and wavelength conversion. A crucial prerequisite for the process is phase matching. This PhD project investigates how higher order modes (HOMs) in fibers...

  13. Intermodal resonance of vibrating suspended cables

    NARCIS (Netherlands)

    Rienstra, S.W.

    2010-01-01

    The weakly nonlinear free vibrations of a single suspended cable, or a coupled system of suspended cables, may be classified as gravity modes (no tension variations to leading order) and elasto-gravity modes (tension and vertical displacement equally important). It was found earlier [12] that the

  14. Globalized Trade, Logistics and Intermodality: European Perspectives

    NARCIS (Netherlands)

    Henstra, D.; Ruijgrok, C.J.; Tavasszy, L.A.; Capineri, C.; Leinbach, T.; Black, W.

    2007-01-01

    This chapter describes megatrends that are shaping international trade, logistics organization and (multi)modal transport in Europe. It focuses on impacts on the European context, both from the peculiarities arising from the European uni?cation process and the European transport policies but also

  15. Documentation Service

    International Nuclear Information System (INIS)

    Charnay, J.; Chosson, L.; Croize, M.; Ducloux, A.; Flores, S.; Jarroux, D.; Melka, J.; Morgue, D.; Mottin, C.

    1998-01-01

    This service assures the treatment and diffusion of the scientific information and the management of the scientific production of the institute as well as the secretariat operation for the groups and services of the institute. The report on documentation-library section mentions: the management of the documentation funds, search in international databases (INIS, Current Contents, Inspects), Pret-Inter service which allows accessing documents through DEMOCRITE network of IN2P3. As realizations also mentioned are: the setup of a video, photo database, the Web home page of the institute's library, follow-up of digitizing the document funds by integrating the CD-ROMs and diskettes, electronic archiving of the scientific production, etc

  16. Traumatic Brain Injury service (TBI) Service

    Data.gov (United States)

    Department of Veterans Affairs — This Service provides access to Tramatic Brain injury patient data consult notes. The service also provides one write service method writeNote. The Service supports...

  17. Mail Service

    CERN Multimedia

    TS-FM Group

    2004-01-01

    Tuesday 19 October 2004 Please note that the distribution and collection of mail are likely to be disrupted on Tuesday, October 19, 2004, because of traffic and other restrictions enforced on that day in connection with CERN's fiftieth anniversary celebrations. The service may be completely interrupted in certain areas. Group TS-FM, Tel. 77551

  18. PFInancial services

    Index Scriptorium Estoniae

    2002-01-01

    Briti ettevõttest International Financial Services, mis viib maailmas läbi kampaaniat PPP (Public Private Partnership) ja PFI (Private Finance Initiative) - erasektori ja avaliku sektori vahelise koostöö reklaamimiseks ja edendamiseks. Firma esindajad kohtusid Eesti ametnikega

  19. Dosimetry Service

    CERN Multimedia

    2005-01-01

    Please remember to read your dosimeter at least once a month. Regular read-outs are vital to ensure that your personal dose is periodically monitored. Dosimeters should be read even if you have not visited the controlled areas. Dosimetry Service - Tel. 7 2155 http://cern.ch/rp-dosimetry

  20. Dosimetry Service

    CERN Multimedia

    Dosimetry Service

    2005-01-01

    Please remember to read your dosimeter at least once a month. Regular read-outs are vital to ensure that your personal dose is periodically monitored. Dosimeters should be read even if you have not visited the controlled areas. Dosimetry Service Tel. 7 2155 http://cern.ch/rp-dosimetry

  1. Dosimetry Service

    CERN Multimedia

    2005-01-01

    Please remember to read your dosimeter at least once a month. Regular read-outs are vital to ensure that your personal dose is periodically monitored. Dosimeters should be read even if you have not visited the controlled areas. Dosimetry Service - Tel. 72155 http://cern.ch/rp-dosimetry

  2. Innovation in Services: From Service Concepts to Service Experiences

    OpenAIRE

    Fynes, Brian; Lally, Anne Marie

    2008-01-01

    ABSTRACT Identifying the nature of service experiences is recognised As being of primary importance in the shaping of an enhanced competitive position for industry; however service managers often have difficulty articulating the true nature of their service concept. The definition of service concept is a fundamental part of the strategic advantage seeking Processes of service design, service development and service innovation. In response to the competitive Imperative for improved product/...

  3. Our services

    International Nuclear Information System (INIS)

    2007-01-01

    In this video-films services of the VUJE, a. s. are presented. The company VUJE provides reconstruction and modernization of nuclear installations, research, development and production of equipment for nuclear power plants and electric industry, development of diagnostic methods, training on simulator of reactor, increase of reactor safety, preparation of documentation about NPP for the Nuclear Regulatory Authority of the Slovak Republic, measures for radiation protection and protection of the environment as well as development and application of information technologies.

  4. Using Service Scenarios to Model Business Services

    DEFF Research Database (Denmark)

    Bækgaard, Lars

    The purpose of the paper is to present and evaluate the notion of service scenarios. A service is work done by a service executor in interaction with a service consumer. A service scenario is a model of a service system and the roles that are played by the actors participating and interacting...... during the execution of a service. The model represents the roles and the interactions between the participants. Service scenarios can be used to model specific services and roles played by human beings and IT systems in the execution of services. The use of service scenarios is demonstrated by means...... of a case study in a public library. The case study indicates that service systems should be understood as socio-technical systems in which service executors and service consumers co-create value in mutual interaction with each other and with a set of shared resources....

  5. Service Robots

    DEFF Research Database (Denmark)

    Clemmensen, Torkil; Nielsen, Jeppe Agger; Andersen, Kim Normann

    The position presented in this paper is that in order to understand how service robots shape, and are being shaped by, the physical and social contexts in which they are used, we need to consider both work/organizational analysis and interaction design. We illustrate this with qualitative data...... and personal experiences to generate discussion about how to link these two traditions. This paper presents selected results from a case study that investigated the implementation and use of robot vacuum cleaners in Danish eldercare. The study demonstrates interpretive flexibility with variation...

  6. The service Ouroboros: Designing personas service cycles

    DEFF Research Database (Denmark)

    Gudiksen, Sune Klok; Brandt, Eva

    2014-01-01

    Many companies investigate new business opportunities in a turn from product to service design. As service offerings expand over time and space, such notions as ‘customer journey’ or ‘service blueprint’ have been suggested to grasp and design the nature of the emergent services. However, we find ...... various customers’´service cycles....

  7. Service registry design: an information service approach

    NARCIS (Netherlands)

    Ferreira Pires, Luis; Wang, J.; van Oostrum, Arjen; Wijnhoven, Alphonsus B.J.M.

    2010-01-01

    A service registry is a Service-Oriented Architecture (SOA) component that keeps a ‘catalogue’ of available services. It stores service specifications so that these specifications can be found by potential users. Discussions on the design of service registries currently focus on technical issues,

  8. Controlling service delivery in service triads

    NARCIS (Netherlands)

    Iwaarden, van J.; Valk, van der W.; Aalders, L.; Virolainen, V.-M.

    2010-01-01

    Organizations are increasingly sourcing services that are directly delivered to their (end) customers by external providers. Buying organization, supplier and (end) customer operate in a triadic service relationship. In these triads, the buying organization lacks direct control over service delivery

  9. Intermodal Terminal Facilities, Geographic WGS84, BTS (2006) [intermodal_terminal_facility_BTS_2003

    Data.gov (United States)

    Louisiana Geographic Information Center — This is a public dataset for the Department of Transportation, Research and Innovative Technology Administration's Bureau of Transportation Statistics. The public...

  10. Finance and Management Services

    Science.gov (United States)

    Substance Misuse and Addiction Prevention Finance & Management Services Health Care Services Juvenile health care provider about vitamin D and the risks and benefits of supplementation. Finance and Management Services The Division of Finance and Management Services (FMS) provides financial, administrative

  11. SERVICE QUALITY IN THE PUBLIC SERVICE

    OpenAIRE

    Prabha Ramseook-Munhurrun; Soolakshna D. Lukea-Bhiwajee; Perunjodi Naidoo

    2010-01-01

    The purpose of this paper is to obtain a better understanding of the extent to which service quality is delivered within the Mauritian public service by drawing on front-line employees (FLE) and customer perceptions of service quality. The paper investigates how closely customer expectations of service and FLE perceptions of customer expectations match. SERVQUAL is used to measure service quality amongst FLE and customers in a major public sector department in Mauritius. The survey captures c...

  12. Exploring Modularity in Services

    DEFF Research Database (Denmark)

    Avlonitis, Viktor; Hsuan, Juliana

    2017-01-01

    the effects of modularity and integrality on a range of different analytical levels in service architectures. Taking a holistic approach, the authors synthesize and empirically deploy a framework comprised of the three most prevalent themes in modularity and service design literature: Offering (service...... insights on the mirroring hypothesis of modularity theory to services. Originality/value The paper provides a conceptualization of service architectures drawing on service design, modularity, and market relationships. The study enriches service design literature with elements from modularity theory...

  13. Managing service excellence. Internal customer service training

    International Nuclear Information System (INIS)

    McAnulty, P.C.

    1991-01-01

    WHO ARE OUR CUSTOMERS? Electric Users, regulators, vendors, suppliers, or our own employees? The answer is ALL exclamation point They are all customers. Regardless if they are external or internal customers, one must focus on quality of service delivery in order to maintain customer satisfaction. The most successful companies are quickly realizing that managing SERVICE EX NCE is our only future. For the next decade, the issue of service quality will exceed the issue of productivity. It is very easy to see that the business behind a utility is serving our electric consumers. However, internal customer service - service excellence to employees inside a company is the foundation for success. This paper describes a training program that is being implemented across Duke Power for employees on internal customer service. How we provide service to each other within a company impacts service quality to our external customers. This training refocuses behaviors and perceptions so to concentrate on quality service delivery to our internal customers - our employees. We all have positive and negative experiences with obtaining quality service by either external organizations or internal employees. Therefore, we start with a common foundation. Whether it be a supplier, vendor, or a station administrative group, we have experienced either excellent or poor customer service. All of us have potential in managing the delivery of excellent customer service. However, many of us may need new perspectives so to add depth with which we view and manage service excellence to our internal customers

  14. Service co-innovation

    DEFF Research Database (Denmark)

    Henten, Anders; Sundbo, Jon; Sundbo, Donna

    of studies of the degree of satisfaction of the users with the services in the service encounters and studies that examine service innovation processes. The paper is based on research conducted in 21 service delivery situations in as many service companies. Drivers of and barriers to encounterbased service......This paper examines the factors affecting the innovativeness of service encounters. The assumption is that a considerable share of innovations in service industries is initiated in the service encounters. The theoretical foundation of this paper builds on a combination of research tradition...

  15. Service engineering for prospective vehicle service processes

    OpenAIRE

    Nagel, Alexander; Steinhilper, Rolf; Freiberger, Stefan; Thäter, Stefan

    2013-01-01

    Garages are - concerning the vehicle service - faced with growing complexity in automotive mechatronics and on-board bus communication technology. Because of the necessity of profound technical knowledge and smart as well as cost efficient diagnostic tools for garages, Bayreuth University and Fraunhofer IPA pick up the challenge and develop innovative service-processes for future requirements by the project "Kfz-Service Engineering 2020". In order to improve established service-processes and ...

  16. Web Services in 3G Service Platforms

    NARCIS (Netherlands)

    Lagerberg, Ko; Plas, Dirk-Jaap; Wegdam, M.

    2002-01-01

    In third-generation (3G) networks, third-party service developers will have access to the mobile network resources using open network interfaces, such as the 3rd Generation Partnership Project's (3GPP's) Open Service Access (OSA). The service platforms that offer these interfaces provide

  17. Internal Audit Service | Internal Audit Service

    Science.gov (United States)

    their internal auditing function in the areas of professional excellence, quality of service and Students and teachers Media Internal Audit Service Navbar Toggle Home About the Staff Risk Assessment and Planning Internal Audit Process Search for Search Home The mission of the Fermilab Internal Audit Service

  18. AllotmentDecnService

    Data.gov (United States)

    Department of Veterans Affairs — The AllotmentDecnService is a service supporting operations to access/update data related to (Compensation and Pension) Awards. This service also supports business...

  19. ServiceNow

    Data.gov (United States)

    US Agency for International Development — A cloud based service for creating a single system of record for all types of business services used by OCIO. Service Now applications are built on a single platform...

  20. Marketing Youth Services.

    Science.gov (United States)

    Dimick, Barbara

    1995-01-01

    Marketing techniques in youth services are useful for designing programs, collections, and services and for determining customer needs. The marketing mix--product, place, price, and practice--provides a framework for service analysis. (AEF)

  1. Cancer Genetics Services Directory

    Science.gov (United States)

    ... Services Directory Cancer Prevention Overview Research NCI Cancer Genetics Services Directory This directory lists professionals who provide services related to cancer genetics (cancer risk assessment, genetic counseling, genetic susceptibility testing, ...

  2. Certification of support services

    International Nuclear Information System (INIS)

    Hroch, A.; Osusky, V.

    2006-01-01

    In this paper the process of certification of support services in the Slovenske elektrarne, a. s. is described. The nuclear power plants are also included into support services. Provisions and economic aspects of support services are discussed

  3. Telecommunications Relay Services

    Science.gov (United States)

    ... Home » Health Info » Hearing, Ear Infections, and Deafness Telecommunications Relay Services On this page: What are telecommunication ... additional information about telecommunication relay services? What are telecommunication relay services? Title IV of the Americans with ...

  4. Electronic Medical Record Service

    Data.gov (United States)

    Department of Veterans Affairs — This service provides web services used to obtain clinical data for patients. There are three service methods that allow write functionality signNote, writeNote and...

  5. Evaluating technology service options.

    Science.gov (United States)

    Blumberg, D F

    1997-05-01

    Four service and support options are available to healthcare organizations for maintaining their growth arsenals of medical and information technology. These options include maintaining and servicing all equipment using a facility-based biomedical engineering and MIS service department; using a combination of facility-based service and subcontracted service; expanding facility-based biomedical and MIS service departments to provide service to other healthcare organizations to achieve economies of scale; and outsourcing all maintenance, repair, and technical support services. Independent service companies and original equipment manufacturers (OEMs) are offering healthcare organizations a wider array of service and support capabilities than ever before. However, some health systems have successfully developed their own independent service organizations to take care of their own--and other healthcare organizations'--service and support needs.

  6. Knowledge Service Engineering Handbook

    CERN Document Server

    Kantola, Jussi

    2012-01-01

    Covering the emerging field of knowledge service engineering, this groundbreaking handbook outlines how to acquire and utilize knowledge in the 21st century. Drawn on the expertise of the founding faculty member of the world's first university knowledge engineering service department, this book describes what knowledge services engineering means and how it is different from service engineering and service production. Presenting multiple cultural aspects including US, Finnish, and Korean, this handbook provides engineering, systemic, industry, and consumer use viewpoints to knowledge service sy

  7. IT Service Management Architectures

    DEFF Research Database (Denmark)

    Tambo, Torben; Filtenborg, Jacob

    2018-01-01

    IT service providers tend to view their services as quasi-embedded in the client organisations infrastructure. Therefore, IT service providers lack a full picture of being an organisation with its own enterprise archicture. By systematically developing an enterprise architecture using the unifica...... the unification operating model, IT service providers can much more efficient develop relevant service catalogues with connected reporting services related to SLA's and KPI's based on ITIL and newer frameworks like SIAM....

  8. Central Laboratories Services

    Data.gov (United States)

    Federal Laboratory Consortium — The TVA Central Laboratories Services is a comprehensive technical support center, offering you a complete range of scientific, engineering, and technical services....

  9. Quality Management of Services

    Directory of Open Access Journals (Sweden)

    Yuriy I. Dreizis

    2016-10-01

    Full Text Available It is shown that services take the leading place in modern, post-industrial society. The world economy has passed the period of deindustrialization and became service economy. Fundamentals of service economy are not physical goods, but service. The special nature of service and its property demands the mechanism of management, other than physical goods. Ensuring necessary quality of the provided service is one of the main problems, which is put before the organization by peculiar properties of service. Therefore, quality management of service is the most important branch of management of the modern organization.

  10. Economic viewpoints on ecosystem services

    NARCIS (Netherlands)

    Silvis, H.J.; Heide, van der C.M.

    2013-01-01

    to help determine the different values of ecosystems. Ecosystem services are usually divided into four categories: provisioning services, regulating services, cultural services and habitat services (previously denoted as supporting services). This overview highlights economic theories about

  11. Field services experiences

    International Nuclear Information System (INIS)

    Colflesh, J.A.; Kruse, P.W.; Merluzzi, R.A.

    1985-01-01

    Combustion Engineering (C-E) is a large diversified manufacturer of products and services for the energy field. At this time, C-E has supplied the nuclear steam supply systems for eleven operating nuclear power plants with two additional units currently undergoing start-up testing. The focus of C-E's commitment in the nuclear power plant services area is the Nuclear Services organization within the Nuclear Power Systems Division. The Nuclear Services organization provides services on a timely cost efficient basis; and dedicates resources to developing new products and services which are truly responsive to the needs of operating power plants world wide. In the paper, C-E's capabilities and experience in the field of nuclear services are described. Highlighted are our capabilities in the areas of transition management services, operating services and engineering services

  12. Service Modularity and Architecture

    DEFF Research Database (Denmark)

    Brax, Saara A.; Bask, Anu; Hsuan, Juliana

    2017-01-01

    , platform-based and mass-customized service business models, comparative research designs, customer perspectives and service experience, performance in context of modular services, empirical evidence of benefits and challenges, architectural innovation in services, modularization in multi-provider contexts......Purpose: Services are highly important in a world economy which has increasingly become service driven. There is a growing need to better understand the possibilities for, and requirements of, designing modular service architectures. The purpose of this paper is to elaborate on the roots...... of the emerging research stream on service modularity, provide a concise overview of existing work on the subject, and outline an agenda for future research on service modularity and architecture. The articles in the special issue offer four diverse sets of research on service modularity and architecture. Design...

  13. Virtual Web Services

    OpenAIRE

    Rykowski, Jarogniew

    2007-01-01

    In this paper we propose an application of software agents to provide Virtual Web Services. A Virtual Web Service is a linked collection of several real and/or virtual Web Services, and public and private agents, accessed by the user in the same way as a single real Web Service. A Virtual Web Service allows unrestricted comparison, information merging, pipelining, etc., of data coming from different sources and in different forms. Detailed architecture and functionality of a single Virtual We...

  14. Large Retailers’ Financial Services

    OpenAIRE

    Risso, Mario

    2010-01-01

    Over the last few years, large retailers offering financial services have considerably grown in the financial services sector. Retailers are increasing the wideness and complexity of their offer of financial services. Large retail companies provide financial services to their customers following different strategic ways. The provision of financial services in the retailers offer is implemented in several different ways related to the strategies, the structures and the degree of financial know...

  15. Full Service Leasing

    OpenAIRE

    Richter, Ján

    2009-01-01

    Aim of this master thesis is to describe the service of Full Service Leasing, as a modern form of financing and management of assets, primarily automobile fleet. Description of full service leasing is designed as a comprehensive and complete guide to support reader's position when deciding to finance and manage a fleet by this service. Whether the reader is an entrepreneur, CFO, fleet manager, new employee of leasing company, or anyone who is interested in this service, this master thesis wil...

  16. Multimedia services in intelligent environments recommendation services

    CERN Document Server

    Virvou, Maria; Jain, Lakhmi

    2013-01-01

    Multimedia services are now commonly used in various activities in the daily lives of humans. Related application areas include services that allow access to large depositories of information, digital libraries, e-learning and e-education, e-government and e-governance, e-commerce and e-auctions, e-entertainment, e-health and e-medicine, and e-legal services, as well as their mobile counterparts (i.e., m-services). Despite the tremendous growth of multimedia services over the recent years, there is an increasing demand for their further development. This demand is driven by the ever-increasing desire of society for easy accessibility to information in friendly, personalized and adaptive environments. In this book at hand, we examine recent Recommendation Services. Recommendation services appear in the mobile environment, medicine/biology, tourism, education, and so on. The book includes ten chapters, which present various recently developed recommendation services. This research book is directed to professors...

  17. Logistics service management; differentiating the logistics service

    NARCIS (Netherlands)

    Veeken, van der D.J.M.; Rutten, W.G.M.M.

    1998-01-01

    In this article a model is described, which enables differentiation of the logistics service that a company offers to its customers. Differentiating this service is essential for businesses with a large variation within their customer and/or products portfolio. The model consists of four phases:

  18. Producer services, economic geography, and services tradability

    NARCIS (Netherlands)

    de Vaal, A; van den Berg, M

    We investigate how the incorporation of producer services linkages affects the outcome of an economic geography model. We specify the production of manufactures such that a variety of producer services is needed to transform tradable unfinished goods into final consumption goods. We find that

  19. Web services foundations

    CERN Document Server

    Bouguettaya, Athman; Daniel, Florian

    2013-01-01

    Web services and Service-Oriented Computing (SOC) have become thriving areas of academic research, joint university/industry research projects, and novel IT products on the market. SOC is the computing paradigm that uses Web services as building blocks for the engineering of composite, distributed applications out of the reusable application logic encapsulated by Web services. Web services could be considered the best-known and most standardized technology in use today for distributed computing over the Internet.Web Services Foundations is the first installment of a two-book collection coverin

  20. New Service Status Board

    CERN Multimedia

    2013-01-01

    On Monday 14 October, the Service Status Board for GS and IT will change. The new Status Board will be integrated with the CERN Service Portal and with the CERN Service Catalogue.   As of today, the SSB will display “Service Incidents”, “Planned Interventions” and “Service Changes”. References valid from 14 October: CERN SSB at https://cern.ch/ssb Computing SSB (previously IT SSB) at https://cern.ch/itssb   Nicole Cremel, IT and GS Service Management Support

  1. Medical Virtual Public Services

    Directory of Open Access Journals (Sweden)

    Iulia SURUGIU

    2008-01-01

    Full Text Available The healthcare enterprises are very disconnected. This paper intends to propose a solution that will provide citizens, businesses and medical enterprises with improved access to medical virtual public services. Referred medical services are based on existing national medical Web services and which support medically required services provided by physicians and supplementary health care practitioners, laboratory services and diagnostic procedures, clinics and hospitals’ services. Requirements and specific rules of these medical services are considered, and personalization of user preferences will to be supported. The architecture is based on adaptable process management technologies, allowing for virtual services which are dynamically combined from existing national medical services. In this way, a comprehensive workflow process is set up, allowing for service-level agreements, an audit trail and explanation of the process to the end user. The process engine operates on top of a virtual repository, providing a high-level semantic view of information retrieved from heterogeneous information sources, such as national sources of medical services. The system relies on a security framework to ensure all high-level security requirements are met. System’s architecture is business oriented: it focuses on Service Oriented Architecture - SOA concepts, asynchronously combining Web services, Business Process Management – BPM rules and BPEL standards.

  2. The Customer Service Experience.

    Science.gov (United States)

    Bell, Chip R.

    2001-01-01

    Discusses ways to embed customer service learning and customer loyalty including making customers think, examining every aspect of customers' service encounters with staff, providing follow-up, making learning fun, and involving customers in your business. (JOW)

  3. Reusable Component Services

    Data.gov (United States)

    U.S. Environmental Protection Agency — The Reusable Component Services (RCS) is a super-catalog of components, services, solutions and technologies that facilitates search, discovery and collaboration in...

  4. Emergency Medical Services

    Science.gov (United States)

    ... need help right away, you should use emergency medical services. These services use specially trained people and ... emergencies, you need help where you are. Emergency medical technicians, or EMTs, do specific rescue jobs. They ...

  5. SSN Verification Service

    Data.gov (United States)

    Social Security Administration — The SSN Verification Service is used by Java applications to execute the GUVERF02 service using the WebSphere/CICS Interface. It accepts several input data fields...

  6. State of Services Report

    Data.gov (United States)

    Social Security Administration — A comprehensive monthly report portraying customer experience with our various service options. The State of Services is shared with the ACOSS and is presented to...

  7. VIERS- User Preference Service

    Data.gov (United States)

    Department of Veterans Affairs — The Preferences service provides a means to store, retrieve, and manage user preferences. The service supports definition of enterprise wide preferences, as well as...

  8. NAIP Public Image Services

    Data.gov (United States)

    Farm Service Agency, Department of Agriculture — This map provides a preview and information about the National Agriculture Imagery Program (NAIP) image services available on the APFO public image server. Click on...

  9. Appropriate levels of service

    CSIR Research Space (South Africa)

    Wall, K

    2010-02-01

    Full Text Available The term "services", as used in this article, broadly refers to infrastructure (in particular, civil and electrical engineering infrastructure), and also the infrastructure elements such as schools, clinics and halls. The term "basic services...

  10. Industry Service - Technology Centre

    DEFF Research Database (Denmark)

    Hollensen, Svend; Grünbaum, Niels Nolsøe

    2011-01-01

    The chapter describes and explains the development of an Industry Service Technology (IS-T) portal solution at Danfoss for testing of products, including booking system for standardised 'service packages' in order to reduce waiting time....

  11. Improving Internal Customer Service

    Science.gov (United States)

    1990-09-01

    34Companies are recognizing that treating customers and associates like people has a very high value" (21:20). 2 Customer service has become more that... customer service is also a strategy with the focus towards people , not product (24:1). Customers are demanding quality service for several reasons...34 (39:45). External Customers . External customers are an organization’s ultimate consumers . They purchase the end product or service an organization

  12. Service Level Status

    CERN Multimedia

    Lopienski, S

    2007-01-01

    Nowadays, IT departments provide, and people use, computing services of an increasingly heterogeneous nature. There is thus a growing need for a status display that groups these different services and reports status and availability in a uniform way. The Service Level Status (SLS) system addresses these needs by providing a web-based display that dynamically shows availability, basic information and statistics about various IT services, as well as the dependencies between them.

  13. Communications and media services

    Science.gov (United States)

    Mcculla, James W.; Kukowski, James F.

    1990-01-01

    NASA's internal and external communication methods are reviewed. NASA information services for the media, for the public, and for employees are discussed. Consideration is given to electron information distribution, the NASA TV-audio system, the NASA broadcast news service, astronaut appearances, technology and information exhibits, speaker services, and NASA news reports for internal communications. Also, the NASA worldwide electronic mail network is described and trends for future NASA communications and media services are outlined.

  14. Talking about Customer Service.

    Science.gov (United States)

    Talley, Mary; Axelroth, Joan

    2001-01-01

    Discusses customer service in information centers and how to define it. Topics include the effects of competition, that give customers more choices; defining customers, and defining services; communications; physical environment; change, in customers and in technology; measuring customer service; and evaluating policies and procedures. (LRW)

  15. Collaborative Business Services Provision

    NARCIS (Netherlands)

    Camarinha-Matos, L.M.; Afsarmanesh, H.; Oliveira, A.I.; Ferrada, F.; Hammoudi, S.; Maciaszek, L.A.; Cordeiro, J.; Dietz, J.L.G.

    2013-01-01

    The association of services to manufactured products, leading to service-enhanced products, is an important mechanism for value creation and differentiation. This is particularly relevant in the case of complex, highly customized and long-life products. Suitable servicing in this context typically

  16. Managing evolving services

    NARCIS (Netherlands)

    Papazoglou, M.; Andrikopoulos, V.; Benbernou, S.

    2011-01-01

    Services are subject to constant change and variation, leading to continuous redesign and improvement. However, service changes shouldn't be disruptive by requiring radical modifications or by altering the way that business is conducted. In this article, we discuss a causal model of service changes

  17. Types of Services

    NARCIS (Netherlands)

    Vissers, C.A.; van Sinderen, Marten J.; Pras, Aiko

    In the following, the diversity of services which a distributed system can provide is illustrated, and a main classification of services is presented. Services are described in an informal but abstract way, conforming with the current descriptions used by ISO in its OSI/RM related (draft) standards.

  18. Leadership in Children's Services

    Science.gov (United States)

    Booker, Roger

    2012-01-01

    This paper examines the different contexts for leadership in children's services with a particular focus on integrated working. It reviews contemporary theories that appear to offer relevant frameworks for thinking about children's service leadership. It is argued that children's services require leadership at all levels to enable a dynamic,…

  19. New Services Development

    Directory of Open Access Journals (Sweden)

    Peter Ciganek

    2004-01-01

    Full Text Available Dynamic changes in traditional technologies and rising of new technologies call for development of new services. If service providers want to stay on information technologies market, they must keep track with this trend and adjust their services to customer requirements or develop new services. New applications will mainly depend on communication bandwidth and end users ability to handle it. If network providers will be able to ensure necessary bandwidth, there will be nothing that can stop service providers and developers in new service development. People know about growing necessity of new service and ask for them, but they hardly understand that the most important thing for service providers is merchantability and economic return of resources they gave to the developmentand implementation. By the lack of flexible development environment that is able to develop, test and provide final service for operation, new service development is not easy. There are different new service design procedures for various technological and user areas. This is the reason why this paper provides brief description of new service development procedure from technological and administrative point of view.

  20. Rights to ecosystem services

    NARCIS (Netherlands)

    Davidson, M.

    2014-01-01

    Ecosystem services are the benefits people obtain from ecosystems. Many of these services are provided outside the borders of the land where they are produced; this article investigates who is entitled to these non-excludable ecosystem services from two libertarian perspectives. Taking a

  1. A comprehensive psychiatric service

    DEFF Research Database (Denmark)

    Wang, A G

    1984-01-01

    A comprehensive psychiatric service was established in 1969 in the Faroe Islands. This service was created as a department of a general hospital. The spheres covered by this department, operating in the midst of the community were: acute and chronic patients, a liaison-psychiatric service...

  2. The service of public services performance management

    DEFF Research Database (Denmark)

    Lystbæk, Christian Tang

    perspectives on the potential impact of public service performance measurement offer a range of contradictory propositions. Its alleged benefits include public assurance, better functioning of supply markets for public services, and direct improvements of public services. But the literature also demonstrates...... the existence of significant concern about the actual impact, the costs and unintended consequences associated with performance measurement.  Performance measurement and management have been part of the political agenda within the public sphere since their adoption in the post-Second World War period...... of political masters and their mistresses rather than public service. Another area of concern is the cost of performance measurement. Hood & Peters (2004:278) note that performance measurement is likely to “distract middle- and upper-level officials, create massive paperwork, and produce major unintended...

  3. The service of public services performance measurement

    DEFF Research Database (Denmark)

    Lystbæk, Christian Tang

    2014-01-01

    that performance measurement serves as “rituals of verification” which promotes the interests of political masters and their mistresses rather than public service. Another area of concern is the cost of performance measurement. Hood & Peters (2004:278) note that performance measurement is likely to “distract...... measurement suggests a range of contested and contradictory propositions. Its alleged benefits include public assurance, better functioning of supply markets for public services, and direct improvements of public services. But the literature also demonstrates the existence of significant concern about...... the actual impact, the costs and unintended consequences associated with performance measurement. This paper identifies the main rationales and rationalities in the scholarly discourse on public services performance measurement. It concludes with some suggestions on how to deal with the many rationales...

  4. The Uniframe .Net Web Service Discovery Service

    National Research Council Canada - National Science Library

    Berbeco, Robert W

    2003-01-01

    Microsoft .NET allows the creation of distributed systems in a seamless manner Within NET small, discrete applications, referred to as Web services, are utilized to connect to each other or larger applications...

  5. The Uniframe .Net Web Service Discovery Service

    National Research Council Canada - National Science Library

    Berbeco, Robert W

    2003-01-01

    ...) and registered with Internet Information Server (IIS), and can be applied in numerous fashions This project uses the NET capabilities to create a distributed discovery service (called as UNWSDS...

  6. Triple Play Service and IPTV Services Offered within it

    Directory of Open Access Journals (Sweden)

    Dagmar Pajdusakova

    2008-01-01

    Full Text Available This paper deals with Triple Play multimedia service and figures its architecture. Triple Play offers voice, video and data services together in one customer connection. There is offered IPTV (Internet Protocol Television service within this service, where we can include also Video on Demand service and other different additional services. In the paper is described classification of Video on Demand services.

  7. Broadband Radio Service (BRS) and Educational Broadband Service (EBS) Transmitters

    Data.gov (United States)

    Department of Homeland Security — The Broadband Radio Service (BRS), formerly known as the Multipoint Distribution Service (MDS)/Multichannel Multipoint Distribution Service (MMDS), is a commercial...

  8. NPP service life management

    International Nuclear Information System (INIS)

    Elagin, Yu.P.

    2001-01-01

    Problems of NPP service life management and service life prolongation are reviewed. Methods for the prolongation of the French NPP service life are discussed, priority directions of nuclear block service life management in regard to aging in the context of the European program of investigation into the materials aging are identified. Questions of the provision of the 60 years service life of the Mihama 1 block (Japan) and decision of the problem of the control equipment aging in Great Britain are discussed. Situation with the prolongation of licenses on the NPP operation in the USA and Spain is considered [ru

  9. Vehicle to Vehicle Services

    DEFF Research Database (Denmark)

    Brønsted, Jeppe Rørbæk

    2008-01-01

    location aware infotainment, increase safety, and lessen environmental strain. This dissertation is about service oriented architecture for pervasive computing with an emphasis on vehicle to vehicle applications. If devices are exposed as services, applications can be created by composing a set of services...... be evaluated. Service composition mechanisms for pervasive computing are categorized and we discuss how the characteristics of pervasive computing can be supported by service composition mechanisms. Finally, we investigate how to make pervasive computing systems capable of being noticed and understood...

  10. Advanced web services

    CERN Document Server

    Bouguettaya, Athman; Daniel, Florian

    2013-01-01

    Web services and Service-Oriented Computing (SOC) have become thriving areas of academic research, joint university/industry research projects, and novel IT products on the market. SOC is the computing paradigm that uses Web services as building blocks for the engineering of composite, distributed applications out of the reusable application logic encapsulated by Web services. Web services could be considered the best-known and most standardized technology in use today for distributed computing over the Internet. This book is the second installment of a two-book collection covering the state-o

  11. High availability IT services

    CERN Document Server

    Critchley, Terry

    2014-01-01

    This book starts with the basic premise that a service is comprised of the 3Ps-products, processes, and people. Moreover, these entities and their sub-entities interlink to support the services that end users require to run and support a business. This widens the scope of any availability design far beyond hardware and software. It also increases the potential for service failure for reasons beyond just hardware and software; the concept of logical outages. High Availability IT Services details the considerations for designing and running highly available ""services"" and not just the systems

  12. Services Supporting the Customer

    DEFF Research Database (Denmark)

    Gremyr, Ida; Halldorsson, Arni; Hsuan, Juliana

    2017-01-01

    This paper focuses on customer and user experience of advanced service offerings, focusing mechanisms such as e.g. feedback processes as a means to utilise and learn from users’ experiences. The purpose is to understand how servitization changes the constellation of actors in aftermarket value...... creation, and what mechanisms are needed for firms to exploit the interactions in these new constellation as a basis for service improvement and development. By studying two manufacturing firms offering advanced services, this paper points to changed actor configurations (both intra- and inter......-organisational) and interaction mechanisms (existing and new) when transitioning to offering more advanced services such as “services supporting customers”....

  13. Data mining for service

    CERN Document Server

    2014-01-01

    Virtually all nontrivial and modern service related problems and systems involve data volumes and types that clearly fall into what is presently meant as "big data", that is, are huge, heterogeneous, complex, distributed, etc. Data mining is a series of processes which include collecting and accumulating data, modeling phenomena, and discovering new information, and it is one of the most important steps to scientific analysis of the processes of services.  Data mining application in services requires a thorough understanding of the characteristics of each service and knowledge of the compatibility of data mining technology within each particular service, rather than knowledge only in calculation speed and prediction accuracy. Varied examples of services provided in this book will help readers understand the relation between services and data mining technology. This book is intended to stimulate interest among researchers and practitioners in the relation between data mining technology and its application to ...

  14. Service mining framework and application

    CERN Document Server

    Chang, Wei-Lun

    2014-01-01

    The shifting focus of service from the 1980s to 2000s has proved that IT not only lowers the cost of service but creates avenues to enhance and increase revenue through service. The new type of service, e-service, is mobile, flexible, interactive, and interchangeable. While service science provides an avenue for future service researches, the specific research areas from the IT perspective still need to be elaborated. This book introduces a novel concept-service mining-to address several research areas from technology, model, management, and application perspectives. Service mining is defined as "a systematical process including service discovery, service experience, service recovery, and service retention to discover unique patterns and exceptional values within the existing services." The goal of service mining is similar to data mining, text mining, or web mining, and aims to "detect something new" from the service pool. The major difference is the feature of service is quite distinct from the mining targe...

  15. Focusing on customer service.

    Science.gov (United States)

    1996-01-01

    This booklet is devoted to a consideration of how good customer service in family planning programs can generate demand for products and services, bring customers back, and reduce costs. Customer service is defined as increasing client satisfaction through continuous concern for client preferences, staff accountability to clients, and respect for the rights of clients. Issues discussed include the introduction of a customer service approach and gaining staff commitment. The experience of PROSALUD in Bolivia in recruiting appropriate staff, supervising staff, soliciting client feedback, and marketing services is offered as an example of a successful customer service approach. The key customer service functions are described as 1) establishing a welcoming atmosphere, 2) streamlining client flow, 3) personalizing client services, and 4) organizing and providing clear information to clients. The role of the manager in developing procedures is explored, and the COPE (Client-Oriented Provider-Efficient) process is presented as a good way to begin to make improvements. Techniques in staff training in customer service include brainstorming, role playing, using case studies (examples of which are provided), and engaging in practice sessions. Training also leads to the development of effective customer service attitudes, and the differences between these and organizational/staff-focused attitudes are illustrated in a chart. The use of communication skills (asking open-ended questions, helping clients express their concerns, engaging in active listening, and handling difficult situations) is considered. Good recovery skills are important when things go wrong. Gathering and using client feedback is the next topic considered. This involves identifying, recording, and discussing customer service issues as well as taking action on these issues and evaluating the results. The booklet ends by providing a sample of customer service indicators, considering the maintenance of a

  16. Building Service Provider Capabilities

    DEFF Research Database (Denmark)

    Brandl, Kristin; Jaura, Manya; Ørberg Jensen, Peter D.

    2015-01-01

    In this paper we study whether and how the interaction between clients and the service providers contributes to the development of capabilities in service provider firms. In situations where such a contribution occurs, we analyze how different types of activities in the production process...... process. We find that clients influence the development of human capital capabilities and management capabilities in reciprocally produced services. While in sequential produced services clients influence the development of organizational capital capabilities and management capital capabilities....... of the services, such as sequential or reciprocal task activities, influence the development of different types of capabilities. We study five cases of offshore-outsourced knowledge-intensive business services that are distinguished according to their reciprocal or sequential task activities in their production...

  17. LOCKS AND KEYS SERVICE

    CERN Multimedia

    Locks and Keys Service

    2002-01-01

    The Locks and Keys service (ST/FM) will move from building 55 to building 570 from the 2nd August to the 9th August 2002 included. During this period the service will be closed. Only in case of extreme urgency please call the 164550. Starting from Monday, 12th August, the Locks and Keys Service will continue to follow the activities related to office keys (keys and locks) and will provide the keys for furniture. The service is open from 8h30 to 12h00 and from 13h00 to 17h30. We remind you that your divisional correspondents can help you in the execution of the procedures. We thank you for your comprehension and we remain at your service to help you in solving all the matters related to keys for offices and furniture. Locks and Keys Service - ST Division - FM Group

  18. Service innovation in China

    DEFF Research Database (Denmark)

    Slepniov, Dmitrij; Jin, Jun

    2014-01-01

    Purpose – The aim of this paper is to advance our understanding of service innovation in China and to identify the major drivers and impediments for manufacturing companies pushing into services in China. Design/methodology/approach – By employing an in-depth longitudinal case of a Chinese company...... Chinese cities. Both internal and external factors played a significant role in influencing the development and implementation of service innovation in the case. The paper details and discusses the factors that affect service innovation in China. Research Limitations – The study is exposed...... in informing our expectations about the push of many Chinese manufacturing companies into services. The paper provides insights into the development and diffusion of service innovation in many fast transforming industrial companies in China. Lessons for other developing countries can also be drawn from...

  19. Automatic Photoelectric Telescope Service

    International Nuclear Information System (INIS)

    Genet, R.M.; Boyd, L.J.; Kissell, K.E.; Crawford, D.L.; Hall, D.S.; BDM Corp., McLean, VA; Kitt Peak National Observatory, Tucson, AZ; Dyer Observatory, Nashville, TN)

    1987-01-01

    Automatic observatories have the potential of gathering sizable amounts of high-quality astronomical data at low cost. The Automatic Photoelectric Telescope Service (APT Service) has realized this potential and is routinely making photometric observations of a large number of variable stars. However, without observers to provide on-site monitoring, it was necessary to incorporate special quality checks into the operation of the APT Service at its multiple automatic telescope installation on Mount Hopkins. 18 references

  20. Satellite services system overview

    Science.gov (United States)

    Rysavy, G.

    1982-01-01

    The benefits of a satellite services system and the basic needs of the Space Transportation System to have improved satellite service capability are identified. Specific required servicing equipment are discussed in terms of their technology development status and their operative functions. Concepts include maneuverable television systems, extravehicular maneuvering unit, orbiter exterior lighting, satellite holding and positioning aid, fluid transfer equipment, end effectors for the remote manipulator system, teleoperator maneuvering system, and hand and power tools.

  1. Mapping Ecosystem Services

    OpenAIRE

    Georgiev,Teodor; Burkhard,Benjamin; Maes,Joachim

    2017-01-01

    Ecosystem services are the contributions of ecosystem structure and function (in combination with other inputs) to human well-being. That means, humankind is strongly dependent on well-functioning ecosystems and natural capital that are the base for a constant flow of ecosystem services from nature to society. Therefore ecosystem services have the potential to become a major tool for policy and decision making on global, national, regional and local scales. Possible applications are manifold:...

  2. Privacy and internet services

    OpenAIRE

    Samec, Marek

    2010-01-01

    This thesis is focused on internet services user privacy. Goal of this thesis is to determine level of user awareness of how is their privacy approached while using internet services. Then suggest procedure to improve this awareness, or that will lead to better control of individual privacy. In theoretical part I analyze general and legislative approach to privacy, followed by analysis of behaviour of internet service users and providers. Part of this analysis deals with usage of web cookies ...

  3. Productivity in Public Services

    OpenAIRE

    Helen Simpson

    2007-01-01

    This paper discusses issues arising in the measurement of productivity in public services. Compared to measuring productivity in the private sector difficulties arise because the output of public services is often un-priced and because some public services are consumed collectively. A key problem is measuring the full range of outputs and quality improvements delivered by public sector organisations that are valued by society. Without comprehensive measures of output productivity statistics m...

  4. Marketing Auditing Services

    OpenAIRE

    Tuomivirta, Olga

    2009-01-01

    The study is done as a part of a bachelor’s study in Marketing at Laurea University of Applied Sciences. Marketing as a science appeared more than 50 years ago and is still developing. The purpose of the thesis work is to collect knowledge via marketing research, to understand how marketing is implemented by the case company–provider and compare the result to professional services marketing theory. Marketing professional services is difficult because services differ from goods. Marketing ...

  5. Power Service Shops

    Data.gov (United States)

    Federal Laboratory Consortium — TVA's Power Service Shops provides expert repair and maintenance of power system components and large industrial equipment. With world-class maintenance facilities...

  6. Learning Space Service Design

    Directory of Open Access Journals (Sweden)

    Elliot Felix

    2011-12-01

    Full Text Available Much progress has been made in creating informal learning spaces that incorporate technology and flexibly support a variety of activities. This progress has been principally in designing the right combination of furniture, technology, and space. However, colleges and universities do not design services within learning spaces with nearly the same level of sophistication or integration. Nor do they adequately assess their services. This paper calls for a focus on designing services to facilitate better learning experiences. It describes the fundamentals of service design practice, a selection of exemplary spaces, and the implications for design, budgeting, and staffing.

  7. Smart Location Database - Service

    Data.gov (United States)

    U.S. Environmental Protection Agency — The Smart Location Database (SLD) summarizes over 80 demographic, built environment, transit service, and destination accessibility attributes for every census block...

  8. User Initiated Services

    Data.gov (United States)

    National Aeronautics and Space Administration — Traditional mission operations and space communications services rely on highly scripted activities, often planned weeks in advance, limiting responsiveness to...

  9. Disruption - Access cards service

    CERN Multimedia

    2014-01-01

    We would like to inform you that between 10 November and 15 December 2014, the access cards service in Building 55 will be disrupted, as the GS Department has decided to improve the facilities for users of this building. During the work, you will find the registration, biometric registration and dosimeter exchange services on the second floor of Building 55 and the vehicle sticker service on the ground floor along with the access cards service. We thank you for your understanding and apologise for any inconvenience caused.

  10. CVP Service Area

    Data.gov (United States)

    California Natural Resource Agency — Federal Water Contract Service Area boundaries are incorporated boundaries of districts having contracts with the U.S. Bureau of Reclamation (Reclamation), within...

  11. Geospatial Services Laboratory

    Data.gov (United States)

    Federal Laboratory Consortium — FUNCTION: To process, store, and disseminate geospatial data to the Department of Defense and other Federal agencies.DESCRIPTION: The Geospatial Services Laboratory...

  12. Trade in health services.

    Science.gov (United States)

    Chanda, Rupa

    2002-01-01

    In light of the increasing globalization of the health sector, this article examines ways in which health services can be traded, using the mode-wise characterization of trade defined in the General Agreement on Trade in Services. The trade modes include cross- border delivery of health services via physical and electronic means, and cross-border movement of consumers, professionals, and capital. An examination of the positive and negative implications of trade in health services for equity, efficiency, quality, and access to health care indicates that health services trade has brought mixed benefits and that there is a clear role for policy measures to mitigate the adverse consequences and facilitate the gains. Some policy measures and priority areas for action are outlined, including steps to address the "brain drain"; increasing investment in the health sector and prioritizing this investment better; and promoting linkages between private and public health care services to ensure equity. Data collection, measures, and studies on health services trade all need to be improved, to assess better the magnitude and potential implications of this trade. In this context, the potential costs and benefits of trade in health services are shaped by the underlying structural conditions and existing regulatory, policy, and infrastructure in the health sector. Thus, appropriate policies and safeguard measures are required to take advantage of globalization in health services. PMID:11953795

  13. Facility Registry Service (FRS)

    Data.gov (United States)

    U.S. Environmental Protection Agency — The Facility Registry Service (FRS) provides an integrated source of comprehensive (air, water, and waste) environmental information about facilities across EPA,...

  14. Psychotherapy services outside the National Health Service *

    Science.gov (United States)

    Kroll, Una

    1976-01-01

    With the help of an Upjohn Travelling Fellowship, I visited 15 units providing services for people under stress. There were nine residential units and six non-residential units, all were Christian charitable organisations and in all there was close co-operation with the medical profession. All these organisations accept referrals from general practitioners and deserve to be more widely known. PMID:1255548

  15. Psychotherapy services outside the National Health Service.

    Science.gov (United States)

    Kroll, U

    1976-02-01

    With the help of an Upjohn Travelling Fellowship, I visited 15 units providing services for people under stress. There were nine residential units and six non-residential units, all were Christian charitable organisations and in all there was close co-operation with the medical profession.All these organisations accept referrals from general practitioners and deserve to be more widely known.

  16. The dilemma of service productivity and service innovation : An empirical exploration in financial services

    NARCIS (Netherlands)

    Aspara, Jaakko; Klein, Jan; Luo, Xueming; Tikkanen, Henrikki

    2017-01-01

    We conduct a systematic exploratory investigation of the effects of firms’ existing service productivity on the success of their new service innovations. Although previous research extensively addresses service productivity and service innovation, respectively, this is the first empirical study that

  17. Tango archiving service status

    International Nuclear Information System (INIS)

    Abeille, G.; Pierre-Joseph, S.; Guyot, J.; Ounsy, M.; Rubio, S.; Strangolino, G.; Passuello, R.

    2012-01-01

    In modern scientific instruments like ALBA, ELLETRA or Synchrotron Soleil, the monitoring and tuning of thousands of parameters is essential to drive high-performing accelerators and beamlines. To keep track of these parameters and to easily manage large volumes of technical data, an archiving service is a key component of a modern control system like Tango. To achieve this, a high-available archiving service is provided as a feature of the Tango control system. This archiving service stores data coming from the Tango control system into MySQL or Oracle databases. Tree sub-services are provided: 1) An historical service with an archiving period up to 10 seconds; 2) A short term service providing a few weeks retention with a period up to 100 milliseconds; and 3) A snapshot service which takes 'snapshots' of Tango parameters and can reapply them to the control system on user demand. This paper presents how to obtain a high-performance and scalable service based on our feedback after several years of operation. The deployment architecture in the different Tango institutes will then be detailed. The paper concludes with a description of the next steps and incoming features which will be available in the next future. (authors)

  18. New customer services

    DEFF Research Database (Denmark)

    Münster, Marie; Møller Andersen, Frits; Meza, Maria Josefina Figueroa

    2011-01-01

    This chapter focuses on the challenge of motivating energy service customers to make best use of available smart technologies. This can be done through economic incentives, but also through information and education, regulation and reorganisation, and by improving services or customer comfort...

  19. Analyzing Web Service Contracts

    DEFF Research Database (Denmark)

    Cambronero, M.-Emilia; Okika, Joseph C.; Ravn, Anders Peter

    2007-01-01

    Web services should be dependable, because businesses rely on them. For that purpose the Service Oriented Architecture has standardized specifications at a syntactical level. In this paper, we demonstrate how such specifications are used to derive semantic models in the form of (timed) automata...

  20. Information Services Directory

    International Nuclear Information System (INIS)

    1986-08-01

    The Information Services Directory is intended to facilitate participation by states, affected Indian tribes and the public in the Civilian Radioactive Waste Management Program. The Directory is produced by the Information Services Division of the OCRWM's Office of Policy and Outreach and will be updated periodically. It is a reference document that identifies the sources of available program information

  1. Health Care Services

    Science.gov (United States)

    Misuse and Addiction Prevention Finance & Management Services Health Care Services Juvenile Justice , 2017 Warning - A phone number that was once used for the Denali KidCare program is now being used to ask people for their credit card number in order to win a prize. The phone number related to this

  2. Marketing Reference Services.

    Science.gov (United States)

    Norman, O. Gene

    1995-01-01

    Relates the marketing concept to library reference services. Highlights include a review of the literature and an overview of marketing, including research, the marketing mix, strategic plan, marketing plan, and marketing audit. Marketing principles are applied to reference services through the marketing mix elements of product, price, place, and…

  3. Information Services Directory

    International Nuclear Information System (INIS)

    1985-11-01

    The Information Services directory is intended to facilitate participation by states, affected Indian tribes and the public in the Civilian Radioactive Waste Management program. The Directory is produced by the Information Services Division of the OCRWM's Office of Policy and Outreach and will be updated periodically. It is a reference document that identifies the sources of available program information

  4. Hospitality Services Reference Book.

    Science.gov (United States)

    Texas Tech Univ., Lubbock. Home Economics Curriculum Center.

    This reference book provides information needed by employees in hospitality services occupations. It includes 29 chapters that cover the following topics: the hospitality services industry; professional ethics; organization and management structures; safety practices and emergency procedures; technology; property maintenance and repair; purchasing…

  5. Appropriability, services and reputation

    NARCIS (Netherlands)

    Dolfsma, W.A.

    2011-01-01

    The appropriability regime (Teece 1986) that innovating service firms face is generally weaker than what firms in manufacturing sectors face. An important means to appropriate benefits from innovation that service firms can use is their reputation. This conceptual paper offers insights into how a

  6. Inclusive Services Innovation Configuration

    Science.gov (United States)

    Holdheide, Lynn R.; Reschly, Daniel J.

    2011-01-01

    Teacher preparation to deliver inclusive services to students with disabilities is increasingly important because of changes in law and policy emphasizing student access to, and achievement in, the general education curriculum. This innovation configuration identifies the components of inclusive services that should be incorporated in teacher…

  7. Start with Service

    Science.gov (United States)

    Riordan, Emily

    2013-01-01

    Community service has become a key part of the high school experience, with students eager to set themselves apart from one another on the path to college or to find opportunities to discover and develop new passions, creativity, and leadership skills. The author discusses The Green Apple Day of Service, an annual event that brings volunteers from…

  8. Food Service Management

    Science.gov (United States)

    Rappole, C. L.; Louvier, S. A.

    1985-01-01

    A study to design a food service system using current technology to serve a small scale Space Station was conducted. The psychological, sociological and nutritional factors affecting feeding in microgravity conditions was investigated. The logistics of the food service system was defined.

  9. The Service Station.

    Science.gov (United States)

    Ohio State Univ., Columbus. Center for Vocational and Technical Education.

    The purpose of the teacher's guide is to encourage the primary student to expand his or her awareness of jobs within the community. The role of the service station worker is examined, with emphasis on the goods and services provided. Subject areas for which the materials in this guide have potential are social studies, art, and language. Each set…

  10. Coproduction of healthcare service.

    Science.gov (United States)

    Batalden, Maren; Batalden, Paul; Margolis, Peter; Seid, Michael; Armstrong, Gail; Opipari-Arrigan, Lisa; Hartung, Hans

    2016-07-01

    Efforts to ensure effective participation of patients in healthcare are called by many names-patient centredness, patient engagement, patient experience. Improvement initiatives in this domain often resemble the efforts of manufacturers to engage consumers in designing and marketing products. Services, however, are fundamentally different than products; unlike goods, services are always 'coproduced'. Failure to recognise this unique character of a service and its implications may limit our success in partnering with patients to improve health care. We trace a partial history of the coproduction concept, present a model of healthcare service coproduction and explore its application as a design principle in three healthcare service delivery innovations. We use the principle to examine the roles, relationships and aims of this interdependent work. We explore the principle's implications and challenges for health professional development, for service delivery system design and for understanding and measuring benefit in healthcare services. Published by the BMJ Publishing Group Limited. For permission to use (where not already granted under a licence) please go to http://www.bmj.com/company/products-services/rights-and-licensing/

  11. Virtual Libraries: Service Realities.

    Science.gov (United States)

    Novak, Jan

    2002-01-01

    Discussion of changes in society that have resulted from information and communication technologies focuses on changes in libraries and a new market for library services with new styles of clients. Highlights client service issues to be considered when transitioning to a virtual library situation. (Author/LRW)

  12. The Call to Service

    Science.gov (United States)

    Gray, B. Allison

    2009-01-01

    On January 19, 2009, the day before his historic inauguration, President Obama and his wife, Michelle, commemorated Martin Luther King Day by volunteering for various community service projects around the Washington, DC, area. A record number of Americans also participated in the King Day of Service, joining in over 13,000 projects, more than…

  13. Radioactive Sources Service

    CERN Document Server

    2007-01-01

    Please note that the radioactive sources service will be open by appointment only every Monday, Wednesday and Friday during CERN working hours (instead of alternate weeks). In addition, please note that our 2007 schedule is available on our web site: http://cern.ch/service-rp-sources

  14. Laboratories: Integrating Services

    Centers for Disease Control (CDC) Podcasts

    2011-04-04

    This podcast highlights the importance of integrating laboratory services to maximize service delivery to patients.  Created: 4/4/2011 by National Center for HIV/AIDS, Viral Hepatitis, STD, and TB Prevention (NCHHSTP).   Date Released: 4/7/2011.

  15. At your service!

    CERN Multimedia

    Laëtitia Pedroso

    2011-01-01

    Everyone, at some time or another, has needed to get a new key cut, or to have an office painted or to get their hands on a document without knowing who to ask. People who have been at CERN for many years obviously don't experience this very often, but picking their way through the Laboratory's many services can be a real challenge for users and new arrivals. The Service Desk is now there to help !   The service desk team in Building 55. The new Service Desk is a one-stop shop for information on CERN. Physically located in Building 55 it has a single telephone number (77777) and a web portal (the CERN service portal) that can be accessed 24/7, providing all the answers to your logistical questions. The IT and GS Departments have been collaborating on this project for nearly a year and a half. Today, all the services offered by the GS and IT Departments are listed in the CERN service portal. "The CERN service portal is simple to use and works just like a key-word search engine. A list of r...

  16. Product Service Systems

    DEFF Research Database (Denmark)

    Departing from Product Development models based on physical artefacts. Moving towards integrated Product Development and System Operations models suited Product/Service-systems......Departing from Product Development models based on physical artefacts. Moving towards integrated Product Development and System Operations models suited Product/Service-systems...

  17. Over-servicing

    African Journals Online (AJOL)

    The definition of 'over-servicing' in the Guidelines can assist in defining a meaning for ... As South Africa (SA) has no ethical guidelines for practitioners defining ... principle applies to referrals to another healthcare practitioner for a service or a procedure ... 'Underservicing' generally means failing to provide a patient with.

  18. Logistics Services Communication

    CERN Multimedia

    2006-01-01

    Members of the personnel are invited to take note that only parcels corresponding to official orders or contracts will be handled at CERN. Individuals are not authorisedto have private merchandise delivered to them at CERN and private deliveries will not be accepted by the Goods Reception services. Thank you for your understanding. Logistics Services - FI Department - 79947

  19. Logistics Services Communication

    CERN Document Server

    2006-01-01

    Members of the personnel are invited to take note that only parcels corresponding to official orders or contracts will be handled at CERN. Individuals are not authorised to have private merchandise delivered to them at CERN and private deliveries will not be accepted by the Goods Reception services. Thank you for your understanding. Logistics Services - FI Department - 79947

  20. Managing customer service.

    Science.gov (United States)

    Paget, Zoe

    2015-02-28

    Zoe Paget is the customer services manager at YourVets. Her role includes managing the company's call centre, social media marketing, working with the marketing department to develop customer care initiatives and reporting service levels to the company's directors. British Veterinary Association.

  1. Mass Customization Services

    DEFF Research Database (Denmark)

    Friedrich, Gerhard

    Topics of the IMCM’08 & PETO’08 and this book are: Mass customization in service, mass customizing financial services, mass customization in supply networks, implementation issues in logistics, product life cycle and mass customization. The research field of mass customization is more than 15 years...

  2. [Marketing in health service].

    Science.gov (United States)

    Ameri, Cinzia; Fiorini, Fulvio

    2014-01-01

    The gradual emergence of marketing activities in public health demonstrates an increased interest in this discipline, despite the lack of an adequate and universally recognized theoretical model. For a correct approach to marketing techniques, it is opportune to start from the health service, meant as a service rendered. This leads to the need to analyse the salient features of the services. The former is the intangibility, or rather the ex ante difficulty of making the patient understand the true nature of the performance carried out by the health care worker. Another characteristic of all the services is the extreme importance of the regulator, which means who performs the service (in our case, the health care professional). Indeed the operator is of crucial importance in health care: being one of the key issues, he becomes a part of the service itself. Each service is different because the people who deliver it are different, furthermore there are many variables that can affect the performance. Hence it arises the difficulty in measuring the services quality as well as in establishing reference standards.

  3. REMINDER FROM MEDICAL SERVICE

    CERN Multimedia

    Service Médical

    2000-01-01

    For medical problems, we would like to remind all personnel working on the CERN sites, be they staff or from outside firms, that they are welcome at the Infirmary, building 57, ground floor.For information, call the Nurses- on Telephone73802- by electronic mailInfirmary.Service@cern.chMarion.Diedrich@cern.chJanet.Doody@cern.chMireille.Vosdey@cern.chMedical Service

  4. Advanced Service Offshore Outsourcing

    DEFF Research Database (Denmark)

    Brandl, Kristin; Jensen, Peter D. Ørberg; Lind, Manya Jaura

    2018-01-01

    the capabilities, where the deficient development of one capability can be mitigated by the development of another capability (firm-internal determinants). Grounded in organization and service production theory, the paper contributes to the thematic literature on service offshoring and literature on organizational...

  5. Orkestre er public service

    DEFF Research Database (Denmark)

    Fjeldsøe, Michael

    2017-01-01

    kommentar til debatten om danske symfoniorkestre - kritik af Informations manglende forståelse af europæiske radiofoniers orkestres rolle som public service......kommentar til debatten om danske symfoniorkestre - kritik af Informations manglende forståelse af europæiske radiofoniers orkestres rolle som public service...

  6. Senior and Disabilities Services

    Science.gov (United States)

    State Employees Division of Senior and Disabilities Services DHSS State of Alaska Home Divisions and ; Assistance Senior Benefits Program Medicare Substance Abuse Treatment Alaska Tribal Child Welfare Compact ; Senior and Disabilities Services Page Content Director Duane Mayes photo image. Duane Mayes Director

  7. Formation of Service Ecosystems

    DEFF Research Database (Denmark)

    Jonas, Julia M.; Sörhammar, David; Satzger, Gerhard

    – i.e. the “birth phase” (Moore, 2009) of a service ecosystem. This paper, therefore, aims to explore how the somewhat “magic” processes of service ecosystem formation that are being taken for granted actually occur. Methodology/Approach: Building on a review of core elements in the definitions...... for Harvard students) or value proposition (share messages, photos, videos, etc. with friends). Processes of configuring actors, resources, and value propositions are influenced by the structural embeddedness of the service ecosystem (e.g., regional infrastructure, existing networks of actors, or resource...... availability) as well as guided by the actors’ own and shared institutions (e.g., rules, norms,and beliefs).We contextualize each starting point with illustrative cases and analyze the service ecosystem configuration process: “Axoon/Trumpf” (initiated by resources), “JOSEPHS – the service manufactory...

  8. DIRAC distributed computing services

    International Nuclear Information System (INIS)

    Tsaregorodtsev, A

    2014-01-01

    DIRAC Project provides a general-purpose framework for building distributed computing systems. It is used now in several HEP and astrophysics experiments as well as for user communities in other scientific domains. There is a large interest from smaller user communities to have a simple tool like DIRAC for accessing grid and other types of distributed computing resources. However, small experiments cannot afford to install and maintain dedicated services. Therefore, several grid infrastructure projects are providing DIRAC services for their respective user communities. These services are used for user tutorials as well as to help porting the applications to the grid for a practical day-to-day work. The services are giving access typically to several grid infrastructures as well as to standalone computing clusters accessible by the target user communities. In the paper we will present the experience of running DIRAC services provided by the France-Grilles NGI and other national grid infrastructure projects.

  9. Simulation modeling of domestic and international intermodal supply paths.

    Science.gov (United States)

    2014-07-01

    supply of material to a manufacturing facility obviously has a major impact on enterprise : performance, whether measured in terms of cost, timeliness, quality, etc. Most material that is : input to a manufacturing process is transported to the manuf...

  10. Electronic intermodal supply chain manifest freight ITS operational test evaluation.

    Science.gov (United States)

    This report presents the results of a 2.5 year freight Intelligent Transportation System (ITS) evaluation of an air cargo security and logistics system which was deployed at O'Hare and JFK international airports. In September 1999, the Federal Highwa...

  11. Is Synthesizing MRI Contrast Useful for Inter-modality Analysis?

    DEFF Research Database (Denmark)

    Iglesias, Juan Eugenio; Konukoglu, Ender; Zikic, Darko

    2013-01-01

    Availability of multi-modal magnetic resonance imaging (MRI) databases opens up the opportunity to synthesize different MRI contrasts without actually acquiring the images. In theory such synthetic images have the potential to reduce the amount of acquisitions to perform certain analyses. However...

  12. 78 FR 64287 - Voluntary Intermodal Sealift Agreement Open Season

    Science.gov (United States)

    2013-10-28

    ... September 30, 2014. Any U.S.-flag vessel operator organized under the laws of a state of the United States... operators for purposes of VISA eligibility. VISA Concept The VISA program provides for the staged, time... facility clearance or if it fails to progress in a timely manner in the clearance process. Application for...

  13. Assessing economic and demographic impacts of intermodal transportation systems.

    Science.gov (United States)

    2010-08-14

    There exists a large literature of transportation impacts on economic and demographic change. Prior studies have focused on single modes of transportation individually rather than integrating these modes. Yet, little work has been undertaken to study...

  14. 76 FR 41861 - Voluntary Intermodal Sealift Agreement (VISA)

    Science.gov (United States)

    2011-07-15

    ...) to satisfy commercial or DOD requirements. VISA provides a defense against antitrust laws in... non-participants. Participation Any U.S.-flag vessel operator organized under the laws of a state of....S. citizenship documentation; Copy of their Articles of Incorporation and/or By Laws; Copies of...

  15. 77 FR 53963 - Voluntary Intermodal Sealift Agreement (VISA)

    Science.gov (United States)

    2012-09-04

    ... satisfy commercial or DOD requirements. VISA provides a defense against antitrust laws in accordance with....-flag vessel operator organized under the laws of a state of the United States, or the District of... documentation; Copy of their Articles of Incorporation and/or By Laws; Copies of loadline documents from a...

  16. 75 FR 52594 - Voluntary Intermodal Sealift Agreement (VISA)

    Science.gov (United States)

    2010-08-26

    ... antitrust laws in accordance with the DPA. CCAs must be submitted to the Maritime Administration for... non-participants. Participation Any U.S.-flag vessel operator organized under the laws of a state of... Incorporation and/or By Laws; Copies of loadline documents from a recognized classification society to validate...

  17. Novel Intermode Prediction Algorithm for High Efficiency Video Coding Encoder

    Directory of Open Access Journals (Sweden)

    Chan-seob Park

    2014-01-01

    Full Text Available The joint collaborative team on video coding (JCT-VC is developing the next-generation video coding standard which is called high efficiency video coding (HEVC. In the HEVC, there are three units in block structure: coding unit (CU, prediction unit (PU, and transform unit (TU. The CU is the basic unit of region splitting like macroblock (MB. Each CU performs recursive splitting into four blocks with equal size, starting from the tree block. In this paper, we propose a fast CU depth decision algorithm for HEVC technology to reduce its computational complexity. In 2N×2N PU, the proposed method compares the rate-distortion (RD cost and determines the depth using the compared information. Moreover, in order to speed up the encoding time, the efficient merge SKIP detection method is developed additionally based on the contextual mode information of neighboring CUs. Experimental result shows that the proposed algorithm achieves the average time-saving factor of 44.84% in the random access (RA at Main profile configuration with the HEVC test model (HM 10.0 reference software. Compared to HM 10.0 encoder, a small BD-bitrate loss of 0.17% is also observed without significant loss of image quality.

  18. Intermodal freight terminals : marketing channels and transport networks

    NARCIS (Netherlands)

    Nijkamp, Peter; Wiegmans, Bart

    1999-01-01

    The goal of this paper is to combine the current theory about marketing channels withcombined transport and logistics in order to develop a customer-based and broadly applicable approach to the study of combined freight transport inEurope. Furthermore, this paper seeks to provide an analytical

  19. [Intermodal timing cues for audio-visual speech recognition].

    Science.gov (United States)

    Hashimoto, Masahiro; Kumashiro, Masaharu

    2004-06-01

    The purpose of this study was to investigate the limitations of lip-reading advantages for Japanese young adults by desynchronizing visual and auditory information in speech. In the experiment, audio-visual speech stimuli were presented under the six test conditions: audio-alone, and audio-visually with either 0, 60, 120, 240 or 480 ms of audio delay. The stimuli were the video recordings of a face of a female Japanese speaking long and short Japanese sentences. The intelligibility of the audio-visual stimuli was measured as a function of audio delays in sixteen untrained young subjects. Speech intelligibility under the audio-delay condition of less than 120 ms was significantly better than that under the audio-alone condition. On the other hand, the delay of 120 ms corresponded to the mean mora duration measured for the audio stimuli. The results implied that audio delays of up to 120 ms would not disrupt lip-reading advantage, because visual and auditory information in speech seemed to be integrated on a syllabic time scale. Potential applications of this research include noisy workplace in which a worker must extract relevant speech from all the other competing noises.

  20. An Implementation Guide for Intermodal Transportation Career Education. Revised Edition.

    Science.gov (United States)

    Associated Research Corp., South Miami, FL.

    One of a series devoted to career education in transportation, this teachers' guide, which is a revised edition of a guide issued in 1974, covers the planning, implementation, and evaluation of programs in transportation career education and provides forms to be used in these three processes. The most important principles in program planning are…

  1. A Web service substitution method based on service cluster nets

    Science.gov (United States)

    Du, YuYue; Gai, JunJing; Zhou, MengChu

    2017-11-01

    Service substitution is an important research topic in the fields of Web services and service-oriented computing. This work presents a novel method to analyse and substitute Web services. A new concept, called a Service Cluster Net Unit, is proposed based on Web service clusters. A service cluster is converted into a Service Cluster Net Unit. Then it is used to analyse whether the services in the cluster can satisfy some service requests. Meanwhile, the substitution methods of an atomic service and a composite service are proposed. The correctness of the proposed method is proved, and the effectiveness is shown and compared with the state-of-the-art method via an experiment. It can be readily applied to e-commerce service substitution to meet the business automation needs.

  2. Conceptualizing smart service systems

    DEFF Research Database (Denmark)

    Beverungen, Daniel; Müller, Oliver; Matzner, Martin

    2017-01-01

    Recent years have seen the emergence of physical products that are digitally networked with other products and with information systems to enable complex business scenarios in manufacturing, mobility, or healthcare. These “smart products”, which enable the co-creation of “smart service” that is b......Recent years have seen the emergence of physical products that are digitally networked with other products and with information systems to enable complex business scenarios in manufacturing, mobility, or healthcare. These “smart products”, which enable the co-creation of “smart service......” that is based on monitoring, optimization, remote control, and autonomous adaptation of products, profoundly transform service systems into what we call “smart service systems”. In a multi-method study that includes conceptual research and qualitative data from in-depth interviews, we conceptualize “smart...... service” and “smart service systems” based on using smart products as boundary objects that integrate service consumers’ and service providers’ resources and activities. Smart products allow both actors to retrieve and to analyze aggregated field evidence and to adapt service systems based on contextual...

  3. The new Service Desk

    CERN Multimedia

    2011-01-01

    The Service Desk as single point of contact will replace the IT Help Desk and the SEM Support Help Desk as of the 15 February. In a joint effort to improve the services provided by IT and GS Departments, the following changes will be introduced as of the 15 February: One phone number to remember: 77777;   You will be provided access to a Service Portal from the CERN Home page under the heading “Services”. This Service Portal allows ‘google like’ searching as well as the creation of service requests (such as: painting) and incident tickets (such as: printing);   A service counter will welcome you on the 2nd floor of Building 55 and help you between 7h30 and 18h30 during CERN working days;   Emails to computing.helpdesk@cern.ch, sem.support@cern.ch or to similar ‘support-line’ email addresses will be handled as before. Below the surface a lot is changing (new tool including a service portal, ne...

  4. 75 FR 33740 - Indoor Tanning Services; Cosmetic Services; Excise Taxes

    Science.gov (United States)

    2010-06-15

    ... 1545-BJ40 Indoor Tanning Services; Cosmetic Services; Excise Taxes AGENCY: Internal Revenue Service.... 7805. * * * Par. 5. Section 49.0-3 is added to read as follows: Sec. 49.0-3 Introduction; cosmetic...--Cosmetic Services Sec. 49.5000B-1 Indoor tanning services. [The text of this proposed Sec. 49.5000B-1 is...

  5. Medical Service Information

    CERN Multimedia

    GS Department

    2010-01-01

    The Medical Service is pleased to inform you that a psychologist specialising in psychotherapy (member of the Swiss Federation of Psychologists- FSP), Mrs Sigrid Malandain, will be starting work at the CERN on 1 November 2010, in the premises of the Medical Service, Building 57-1-024. Members of CERN personnel can request individual consultations, by appointment, in French or in English, on Tuesdays and Thursdays by calling 78435 (Medical Service secretariat) or sending an e-mail to psychologist-me@cern.ch.

  6. ACB Service Final Closure

    CERN Multimedia

    IT Department

    2004-01-01

    As previously announced in CERN weekly Bulletin 18/2004 of 26 April 2004, and following a discussion at the Desktop Forum on 28 October, the Automatic Call Back (ACB) service will be definitely closed on Friday 10 December 2004. If the ACB phone number is dialed after that date over plain telephone or ISDN, the call will remain unanswered. Therefore, the remaining ACB users are encouraged to switch as soon as possible to ISPs (Internet Service Providers) which provide equivalent or better service. Some suggestions on how to make alternative arrangements have been made available on the Remote Access web site. IT Department

  7. ACB Service Final Closure

    CERN Multimedia

    IT Department

    2004-01-01

    As previously announced in CERN weekly Bulletin 18/2004 of 26th April 2004, and following a discussion at the Desktop Forum on 28th October, the Automatic Call Back (ACB) service will be definitely closed on Friday 10th December 2004. If the ACB phone number is dialed after that date over plain telephone or ISDN, the call will remain unanswered. Therefore, the remaining ACB users are encouraged to switch as soon as possible to ISPs (Internet Service Providers) which provide equivalent or better service. Some suggestions on how to make alternative arrangements have been made available on the Remote Access web site: http://www.cern.ch/ras IT Department

  8. Women in service uniforms

    Directory of Open Access Journals (Sweden)

    Hanna Karaszewska

    2012-12-01

    Full Text Available The article discusses the problems of women who work in the uniformed services with the particular emphasis on the performing of the occupation of the prison service. It presents the legal issues relating to equal treatment of men and women in the workplace, formal factors influencing their employment, the status of women in prison, and the problems of their conducting in the professional role. The article also presents the results of research conducted in Poland and all over the world, on the functioning of women in prison and their relations with officers of the Prison Service, as well as with inmates.

  9. Programming NET Web Services

    CERN Document Server

    Ferrara, Alex

    2007-01-01

    Web services are poised to become a key technology for a wide range of Internet-enabled applications, spanning everything from straight B2B systems to mobile devices and proprietary in-house software. While there are several tools and platforms that can be used for building web services, developers are finding a powerful tool in Microsoft's .NET Framework and Visual Studio .NET. Designed from scratch to support the development of web services, the .NET Framework simplifies the process--programmers find that tasks that took an hour using the SOAP Toolkit take just minutes. Programming .NET

  10. Ecosystem services in ECOCLIM

    DEFF Research Database (Denmark)

    Sørensen, Lise Lotte; Boegh, Eva; Bendtsen, J

    that actions initiated to reduce anthropogenic GHG emissions are sustainable and not destructive to existing ecosystem services. Therefore it is important to address i.e. land use change in relation to the regulating services of the ecosystems, such as carbon sequestration and climate regulation. At present...... a thorough understanding of the ecosystem processes controlling the uptake or emissions of GHG is fundamental. Here we present ECOCLIM in the context of ecosystem services and the experimental studies within ECOCLIM which will lead to an enhanced understanding of Danish ecosystems....

  11. Morocco - Financial Services

    Data.gov (United States)

    Millennium Challenge Corporation — The final evaluation of the Financial Services Project (FSP), undertaken by North South Consultants Exchange (NSCE), was undertaken from 17 April to end of September...

  12. JALFHCC - Patient Registration Service

    Data.gov (United States)

    Department of Veterans Affairs — The Captain James A. Lovell Federal Health Care Center (JALFHCC) Patient Registration Service supports the operation of the first VA/Navy Federal Health Care Center...

  13. ParticipantService

    Data.gov (United States)

    Department of Veterans Affairs — Given a VeteranÆs File Number or Social Security Number the service will return information about the other people and organizations related to the Veteran (family...

  14. Hospital Service Area File

    Data.gov (United States)

    U.S. Department of Health & Human Services — This file is derived from the calendar year inpatient claims data. The records contain number of discharges, length of stay, and total charges summarized by provider...

  15. Rehabilitation and Prosthetic Services

    Science.gov (United States)

    ... Review Resources AT Education Blind Rehab Chiropractic Service Polytrauma/TBI Prosthetics & Sensory Aids Recreation Therapy More Health ... Military Sexual Trauma PTSD Research (MIRECC) Military Exposures Polytrauma Rehabilitation Spinal Cord Injury Telehealth Womens Health Issues ...

  16. Marketing School Food Services.

    Science.gov (United States)

    Wood, Wilma

    1990-01-01

    Marketing the food service program in an Ohio district is directed toward the students and also at the community, school administrators, teachers, and employees. Students are encouraged to follow a healthier way of eating. (MLF)

  17. VnpPersonService

    Data.gov (United States)

    Department of Veterans Affairs — Common Web Service for VONAPP. Retrieves, creates, updates and deletes a veteranÆs VNP_PERSON record in the Corporate database for a claim selected in the GUI by the...

  18. Geological Services Laboratory

    Data.gov (United States)

    Federal Laboratory Consortium — Researchers use computed tomography (CT) scanners at NETL’s Geological Services Laboratory in Morgantown, WV, to peer into geologic core samples to determine how...

  19. Data Element Registry Services

    Data.gov (United States)

    U.S. Environmental Protection Agency — Data Element Registry Services (DERS) is a resource for information about value lists (aka code sets / pick lists), data dictionaries, data elements, and EPA data...

  20. Financial Services Industry

    National Research Council Canada - National Science Library

    Arezo, Gullab; Billingslea, Willie D; Brooks, James V; Brown, Jeffery D; Cotton, Cheryl; Determan, Deborah A; Dzurenko, Monte S; Egentowich, John; Greenwald, Michael N; Keegan, Matthew

    2006-01-01

    .... The financial services industry impacts the daily lives of all Americans. They rely on it to save for their retirement and their children's education, pay their bills, insure against risks, and buy their homes and automobiles...

  1. Airport Status Web Service

    Data.gov (United States)

    Department of Transportation — A web service that allows end-users the ability to query the current known delays in the National Airspace System as well as the current weather from NOAA by airport...

  2. Facility Focus: Food Service.

    Science.gov (United States)

    College Planning & Management, 2002

    2002-01-01

    Describes the Hawthorn Court Community Center at Iowa State University, Ames, and the HUB-Robeson Center at Pennsylvania State University. Focuses on the food service offered in these new student-life buildings. Includes photographs. (EV)

  3. Mapping cultural ecosystem services:

    DEFF Research Database (Denmark)

    Paracchini, Maria Luisa; Zulian, Grazia; Kopperoinen, Leena

    2014-01-01

    Research on ecosystem services mapping and valuing has increased significantly in recent years. However, compared to provisioning and regulating services, cultural ecosystem services have not yet been fully integrated into operational frameworks. One reason for this is that transdisciplinarity...... surveys are a main source of information. Among cultural ecosystem services, assessment of outdoor recreation can be based on a large pool of literature developed mostly in social and medical science, and landscape and ecology studies. This paper presents a methodology to include recreation...... in the conceptual framework for EU wide ecosystem assessments (Maes et al., 2013), which couples existing approaches for recreation management at country level with behavioural data derived from surveys, and population distribution data. The proposed framework is based on three components: the ecosystem function...

  4. Agricultural Research Service

    Science.gov (United States)

    ... Menu United States Department of Agriculture Agricultural Research Service Research Research Home National Programs Research Projects Scientific Manuscripts International Programs Scientific Software/Models Databases and Datasets Office of Scientific Quality ...

  5. Voluntary Service System (VSS)

    Data.gov (United States)

    Department of Veterans Affairs — Voluntary Service System (VSS) is a national-level application which replaced the site-based Voluntary Timekeeping System (VTK). VTK was used for many years at the...

  6. Provider of Services File

    Data.gov (United States)

    U.S. Department of Health & Human Services — The POS file contains data on characteristics of hospitals and other types of healthcare facilities, including the name and address of the facility and the type of...

  7. BioServices

    DEFF Research Database (Denmark)

    Cokelaer, Thomas; Pultz, Dennis; Harder, Lea M

    2013-01-01

    Web interfaces provide access to numerous biological databases. Many can be accessed to in a programmatic way thanks to Web Services. Building applications that combine several of them would benefit from a single framework....

  8. Rethinking Lean Service

    Science.gov (United States)

    Seddon, John; O'Donovan, Brendan; Zokaei, Keivan

    Ever since Levitt's influential Harvard Business Review article 'Production-Line Approach to Service' was published in 1972, it has been common for services to be treated like production lines in both the academic literature and more widely in management practice. The belief that achieving economies of scale will reduce unit costs is a common feature of management decision-making. As technological advancement has produced ever more sophisticated IT and telephony, it has become increasingly easier for firms to standardise and off-shore services. The development of the 'lean' literature has only helped to emphasise the same underlying management assumptions: by managing cost and workers' activity, organisational performance is expected to improve. This chapter argues that through misinterpretation of the core paradigm 'lean' has become subsumed into the 'business as usual' of conventional service management. As a result, 'lean' has become synonymous with 'process efficiency' and the opportunity for significant performance improvement - as exemplified by Toyota - has been missed.

  9. Transportation Services Index

    Data.gov (United States)

    Department of Transportation — The TSI is a monthly measure of the volume of services performed by the for-hire transportation sector. The index covers the activities of for-hire freight carriers,...

  10. Home Care Services

    Science.gov (United States)

    Home care is care that allows a person with special needs stay in their home. It might be for people who are getting ... are chronically ill, recovering from surgery, or disabled. Home care services include Personal care, such as help ...

  11. Complex Deployed Responsive Service

    Science.gov (United States)

    Parry, Glenn; McLening, Marc; Caldwell, Nigel; Thompson, Rob

    A pizza restaurant must provide product, in the form of the food and drink, and service in the way this is delivered to the customer. Providing this has distinct operational challenges, but what if the restaurant also provides a home delivery service? The service becomes deployed as the customer is no-longer co-located with the production area. The business challenge is complicated as service needs to be delivered within a geographic region, to time or the pizza will be cold, and within a cost that is not ­prohibitive. It must also be responsive to short term demand; needing to balance the number of staff it has available to undertake deliveries against a forecast of demand.

  12. Distributed Web Service Repository

    Directory of Open Access Journals (Sweden)

    Piotr Nawrocki

    2015-01-01

    Full Text Available The increasing availability and popularity of computer systems has resulted in a demand for new, language- and platform-independent ways of data exchange. That demand has in turn led to a significant growth in the importance of systems based on Web services. Alongside the growing number of systems accessible via Web services came the need for specialized data repositories that could offer effective means of searching of available services. The development of mobile systems and wireless data transmission technologies has allowed the use of distributed devices and computer systems on a greater scale. The accelerating growth of distributed systems might be a good reason to consider the development of distributed Web service repositories with built-in mechanisms for data migration and synchronization.

  13. A customer service journey.

    Science.gov (United States)

    VanDecandelaere, Traci

    2012-01-01

    Converting security team members from simple rule enforcers to superior customer service providers required changes in leadership attitudes, rules, training, and other security traditions, but it has paid off in staff performance and recognition, according to the author.

  14. Financial Investment Services Regulation

    Directory of Open Access Journals (Sweden)

    Gabriela Anghelache

    2006-02-01

    Afterwards, the focus is set on the transparency and integrity of the operations. Another aspect is about the free circulation of services and about the role of the clearing fund, being distinguished all the sensitive elements this fund raises.

  15. 75 FR 22689 - Fiscal Service

    Science.gov (United States)

    2010-04-29

    ... the U.S. Department of the Treasury, Financial Management Service, Financial Accounting and Services..., 2010. Sandra Paylor-Sanders, Acting Director, Financial Accounting and Services Division. [FR Doc. 2010... Bonding Company AGENCY: Financial Management Service, Fiscal Service, Department of the Treasury. ACTION...

  16. 77 FR 32178 - Fiscal Service

    Science.gov (United States)

    2012-05-31

    ... of the Treasury, Financial Management Service, Financial Accounting and Services Division, Surety... Carrico, Director, Financial Accounting and Services Division. [FR Doc. 2012-13044 Filed 5-30-12; 8:45 am...: Alterra Reinsurance USA, Inc. AGENCY: Financial Management Service, Fiscal Service, Department of the...

  17. Forensic mental health services: Current service provision and ...

    African Journals Online (AJOL)

    Forensic mental health services: Current service provision and planning for a prison mental health service in the Eastern Cape. Kiran Sukeri, Orlando A. Betancourt, Robin Emsley, Mohammed Nagdee, Helmut Erlacher ...

  18. FRAMATOME nuclear services

    International Nuclear Information System (INIS)

    Delorme, H.; Buttin, J.

    1985-05-01

    FRAMATOME is a French company whose main activities since 1958 have been the design and manufacture of standardized PWR Nuclear Steam Supply Systems. FRAMATOME builds the Reactor Coolant System components and installs and starts-up the extended Nuclear Steam Supply Systems. In addition to the supply of spare parts of tooling, the services offered by Framatome are implementation of backfits aimed at performance and safety improvement and equipment reliability, technical assistance and, maintenance and repair services

  19. Women in service uniforms

    OpenAIRE

    Hanna Karaszewska; Maciej Muskała

    2012-01-01

    The article discusses the problems of women who work in the uniformed services with the particular emphasis on the performing of the occupation of the prison service. It presents the legal issues relating to equal treatment of men and women in the workplace, formal factors influencing their employment, the status of women in prison, and the problems of their conducting in the professional role. The article also presents the results of research conducted in Poland and all over the world, on th...

  20. Guide to legal services

    International Nuclear Information System (INIS)

    Anon.

    1992-01-01

    This is a directory of law firms that provide services to the independent energy industry. The directory lists the firm's name, address, telephone and FAX numbers, and the name of a contact person. Included is a description of the specialties or services offered by the firm in the area of independent energy projects; some of these include regulatory, tax, fuel supply, operations and maintenance, environmental, real estate, government contracts and bankruptcy

  1. Calgary Laboratory Services

    Directory of Open Access Journals (Sweden)

    James R. Wright MD, PhD

    2015-12-01

    Full Text Available Calgary Laboratory Services provides global hospital and community laboratory services for Calgary and surrounding areas (population 1.4 million and global academic support for the University of Calgary Cumming School of Medicine. It developed rapidly after the Alberta Provincial Government implemented an austerity program to address rising health care costs and to address Alberta’s debt and deficit in 1994. Over roughly the next year, all hospital and community laboratory test funding within the province was put into a single budget, fee codes for fee-for-service test billing were closed, roughly 40% of the provincial laboratory budget was cut, and roughly 40% of the pathologists left the province of Alberta. In Calgary, in the face of these abrupt changes in the laboratory environment, private laboratories, publicly funded hospital laboratories and the medical school department precipitously and reluctantly merged in 1996. The origin of Calgary Laboratory Services was likened to an “unhappy shotgun marriage” by all parties. Although such a structure could save money by eliminating duplicated services and excess capacity and could provide excellent city-wide clinical service by increasing standardization, it was less clear whether it could provide strong academic support for a medical school. Over the past decade, iterations of the Calgary Laboratory Services model have been implemented or are being considered in other Canadian jurisdictions. This case study analyzes the evolution of Calgary Laboratory Services, provides a metric-based review of academic performance over time, and demonstrates that this model, essentially arising as an unplanned experiment, has merit within a Canadian health care context.

  2. Financing Public Service Broadcasting

    DEFF Research Database (Denmark)

    Berg, Christian Edelvold; Lund, Anker Brink

    2012-01-01

    Broadcasting (PSB) financing regimes in Europe, concluding that Denmark, Finland, Iceland, Norway, and Sweden may still be considered conventional, licence fee PSB countries, but with some interesting differences in relation to competitive and market oriented alternatives of resource provision......Recently several European countries have abolished the traditional public service licence fee system, replacing it with direct public funding. But except for Iceland, the Nordic countries have not followed suit. The article discusses this development within a comparative framework of Public Service...

  3. Programming WCF Services

    CERN Document Server

    Lowy, Juval

    2008-01-01

    Programming WCF Services is the authoritative, bestselling introduction to Microsoft's unified platform for developing service-oriented applications (SOA) on Windows. This relentlessly practical book provides insight, not documentation, to help you learn the topics and skills you need for building WCF-based applications. Written by Microsoft software legend Juval Lowy, this new edition is revised for the latest productivity-enhancing features of C# 3.0 and the .NET 3.5 SP1 Framework.

  4. Approaching Service Innovation Patterns

    OpenAIRE

    Andrea NAGY

    2013-01-01

    The present paper aims at analyzing the types of innovation in the field of services. First, the concept of innovation is defined and second, field literature is reviewed from the perspective of service innovation. The main types of innovation are identified based on several attempts at defining innovation, the most notable being Schumpeter’s. Thus, it is possible to approach concepts such as product and process innovation, incremental and radical innovation. Another aim has been to regard se...

  5. Expert auditors’ services classification

    OpenAIRE

    Jolanta Wisniewska

    2013-01-01

    The profession of an expert auditor is a public trust occupation with a distinctive feature of taking responsibility for actions in the public interest. The main responsibility of expert auditors is performing financial auditing; however, expert auditors are prepared to carry out different tasks which encompass a wide plethora of financial and auditing services for different kinds of institutions and companies. The aim of the article is first of all the description of expert auditors’ service...

  6. MANAGING SERVICE QUALITY

    OpenAIRE

    Andreea BUDEANU

    2015-01-01

    Services are today the dominant sector of the economic activity both in terms of economic performance and labor utilization. Becoming an essential part of today’s society, they are considered the basis of a healthy economy, fact that has increased the importance of services and the research in the field. One of the biggest challenges regarding this sector is the evaluation and assurance of quality. There is still a lack of unanimity regarding the definitions, measurement procedures and the a...

  7. REMINDER FROM MEDICAL SERVICE

    CERN Multimedia

    Service Médical

    2000-01-01

    For medical problems, we would like to remind all personnel working on the CERN sites, be they staff or from outside firms, that they are welcome at the Infirmary, building 57, ground floor. For information, call the Nurses on telephone: 73802. by electronic mail to: Infirmary.Service@cern.chMarion.Diedrich@cern.ch Janet.Doody@cern.ch Mireille.Vosdey@cern.ch Medical Service

  8. REMINDER FROM MEDICAL SERVICE

    CERN Multimedia

    2003-01-01

    For medical problems, we would like to remind all personnel working on the CERN sites, staff members or from outside firms, that they are welcome at the Infirmary, building 57, ground floor. For information, call the nurses - on telephone: 73802 - by e-mail:Service.Médical@cern.ch Francoise.Lebrun-Klauser@cern.ch Mireille.Vosdey@cern.ch Katie.Warrillow-Thomson@cern.ch Medical Service

  9. REMINDER FROM MEDICAL SERVICE

    CERN Multimedia

    Medical Service

    2002-01-01

    For medical problems, we would like to remind all personnel working on the CERN sites, staff members or from outside firms, that they are welcome at the Infirmary, building 57, ground floor. For information, call the nurses: on telephone: 73802 by e-mail: Service.Medical@cern.ch Francoise.Lebrun-Klauser@cern.ch Mireille.Vosdey@cern.ch Katie.Warrillow-Thomson@cern.ch Medical Service

  10. REMINDER FROM MEDICAL SERVICE

    CERN Multimedia

    2003-01-01

    For medical problems, we would like to remind all personnel working on the CERN sites, staff members or from outside firms, that they are welcome at the Infirmary, building 57, ground floor. For information, call the nurses - on telephone: 73802 - by e-mail: Service.Médical@cern.ch Francoise.Lebrun-Klauser@cern.ch Mireille.Vosdey@cern.ch Katie.Warrillow-Thomson@cern.ch Medical Service

  11. REMINDER FROM MEDICAL SERVICE

    CERN Multimedia

    Medical Service

    2000-01-01

    For medical problems, we would like to remind all personnel working on the CERN sites, be they staff or from outside firms, that they are welcome at the Infirmary, building 57, ground floor.For information, call the Nurses on Telephone: 73802 or by electronic mail:Infirmary.Service@cern.chMarion.Diedrich@cern.ch Janet.Doody@cern.ch Mireille.Vosdey@cern.chMedicalService

  12. Reminder from Medical Service

    CERN Multimedia

    2003-01-01

    For medical problems, we would like to remind all personnel working on the CERN sites, staff members or from outside firms, that they are welcome at the Infirmary, building 57, ground floor. For information, contact the nurses on telephone: 73802 by e-mail: Service.Médical@cern.ch Francoise.Lebrun-Klauser@cern.ch Mireille.Vosdey@cern.ch Katie.Warrillow-Thomson@cern.ch Medical Service

  13. REMINDER FROM MEDICAL SERVICE

    CERN Multimedia

    Service médical

    2000-01-01

    For medical problems, we would like to remind all personnel working on the CERN sites,be they staff or from outside firms, that they are welcome at the Infirmary, building 57, ground floor.For information, call the Nurseson telephone: 73802.by electronic mail to:Infirmary.Service@cern.chMarion.Diedrich@cern.ch Janet.Doody@cern.ch Mireille.Vosdey@cern.chMedicalService

  14. Reminder from Medical Service

    CERN Multimedia

    Medical Service

    2004-01-01

    For medical problems, we would like to remind all personnel working on the CERN sites, staff members or from outside firms, that they are welcome at the Infirmary, building 57, ground floor. For information, call the nurses on telephone: 73802 by e-mail: Service.Medical@cern.ch Francoise.Lebrun-Klauser@cern.ch Mireille.Vosdey@cern.ch Katie.Warrillow-Thomson@cern.ch Medical Service

  15. Programming WCF Services

    CERN Document Server

    Lowy, Juval

    2008-01-01

    Written by Microsoft software legend Juval Lowy, Programming WCF Services is the authoritative introduction to Microsoft's new, and some say revolutionary, unified platform for developing service-oriented applications (SOA) on Windows. Relentlessly practical, the book delivers insight, not documentation, to teach developers what they need to know to build the next generation of SOAs. Not only will this book make you a WCF expert, it will deliver techniques and guidance to become a better software engineer. It's the Rosetta Stone of WCF.

  16. Industrial services at CERN

    CERN Multimedia

    2002-01-01

    The Bulletin looks at industrial services contracts and the real impact of the cost reductions at CERN. The level of industrial services contracts varies from one phase to another. For example, during the dismantling of LEP (photo) it rose substiantially to fall again at the end of dismantling. Industrial services contracts are an important resource for CERN. The level and nature of such contracts changes according to the phase of operation of the Laboratory. A construction phase, as for the LHC, requires a higher level of industrial services contracts compared with a period of normal running. During the operation of LEP, industrial services contracts were thus maintained at a level of 120 MCHF per year. The level rose to 156 MCHF in 2001 to include contracts awarded for dismantling LEP, and fell to about 144 MCHF in 2002 when the dismantling was complete. During the whole LHC construction period, up to 2007, industrial services spending will be stable in the range 135-140 MCHF per year. For the running pe...

  17. Fishing for ecosystem services.

    Science.gov (United States)

    Pope, Kevin L; Pegg, Mark A; Cole, Nicholas W; Siddons, Stephen F; Fedele, Alexis D; Harmon, Brian S; Ruskamp, Ryan L; Turner, Dylan R; Uerling, Caleb C

    2016-12-01

    Ecosystems are commonly exploited and manipulated to maximize certain human benefits. Such changes can degrade systems, leading to cascading negative effects that may be initially undetected, yet ultimately result in a reduction, or complete loss, of certain valuable ecosystem services. Ecosystem-based management is intended to maintain ecosystem quality and minimize the risk of irreversible change to natural assemblages of species and to ecosystem processes while obtaining and maintaining long-term socioeconomic benefits. We discuss policy decisions in fishery management related to commonly manipulated environments with a focus on influences to ecosystem services. By focusing on broader scales, managing for ecosystem services, and taking a more proactive approach, we expect sustainable, quality fisheries that are resilient to future disturbances. To that end, we contend that: (1) management always involves tradeoffs; (2) explicit management of fisheries for ecosystem services could facilitate a transition from reactive to proactive management; and (3) adaptive co-management is a process that could enhance management for ecosystem services. We propose adaptive co-management with an ecosystem service framework where actions are implemented within ecosystem boundaries, rather than political boundaries, through strong interjurisdictional relationships. Published by Elsevier Ltd.

  18. [Urban ecosystem services: A review].

    Science.gov (United States)

    Mao, Qi-zheng; Huang, Gan-lin; Wu, Jian-guo

    2015-04-01

    Maintaining and improving ecosystem services in urban areas and human well-being are essential for sustainable development and therefore constitute an important topic in urban ecology. Here we reviewed studies on ecosystem services in urban areas. Based on the concept and classification of urban ecosystem services, we summarized characteristics of urban ecosystem services, including the human domination, high demand of ecosystem services in urban areas, spatial heterogeneity and temporal dynamics of ecosystem services supply and demand in urban areas, multi-services of urban green infrastructures, the socio-economic dimension of ecosystem services supply and ecosystem disservices in urban areas. Among different urban ecosystem services, the regulating service and cultural service are particularly indispensable to benefit human health. We pointed out that tradeoffs among different types of ecosystem services mostly occur between supportive service and cultural service, as well as regulating service and cultural service. In particular, we emphasized the relationship between landscape design (i.e. green infrastructure) and ecosystem services supply. Finally, we discussed current gaps to link urban ecosystem services studies to landscape design and management and pointed out several directions for future research in urban ecosystem services.

  19. Penetrating Internet Information Services (IIS).

    African Journals Online (AJOL)

    PROF. O. E. OSUAGWU

    2013-12-01

    Dec 1, 2013 ... Information Services (IIS) packages have been presented. Note that while some of ... encompasses a variety of services including FTP, SMTP ..... for Web-based Distributed Authoring ... denial-of-service vulnerabilities we have.

  20. The science of service systems

    CERN Document Server

    Demirkan, Haluk; Krishna, Vikas

    2011-01-01

    This book presents a multidisciplinary and multisectoral perspective on the nature of service systems, on research and practice in service and on the future directions to advance service science.  It offers theory-based research with actionable results.

  1. 31 CFR 538.406 - Exportation of services; performance of service contracts; legal services.

    Science.gov (United States)

    2010-07-01

    ... 31 Money and Finance: Treasury 3 2010-07-01 2010-07-01 false Exportation of services; performance of service contracts; legal services. 538.406 Section 538.406 Money and Finance: Treasury Regulations... SUDANESE SANCTIONS REGULATIONS Interpretations § 538.406 Exportation of services; performance of service...

  2. Service validity and service reliability of search, experience and credence services. A scenario study

    NARCIS (Netherlands)

    Galetzka, Mirjam; Verhoeven, J.W.M.; Pruyn, Adriaan T.H.

    2006-01-01

    The purpose of this research is to add to our understanding of the antecedents of customer satisfaction by examining the effects of service reliability (Is the service “correctly” produced?) and service validity (Is the “correct” service produced?) of search, experience and credence services.

  3. Conceptual service architecture for adaptive mobile location services

    DEFF Research Database (Denmark)

    Schou, Saowanee

    2008-01-01

    This paper presents a conceptual service architecture for adaptive mobile location services designed to be used on the next generation wireless network. The developed service architecture consists of a set of concepts, principles, rules and guidelines for constructing, deploying, and operating...... the mobile location services. The service architecture identifies the components required to build the mobile location services and describes how these components are combined and how they should interact. As a means of exploring the developed conceptual service architecture, an illustrative case study...... of a new-concept tracking service is chosen to demonstrate the applicability of the architecture. Through the case study, the service request and response processes will be illustrated. New possible service functions provided by the developed service architecture will be examined and discussed...

  4. The Dilemma of Service Productivity and Service Innovation

    Science.gov (United States)

    Aspara, Jaakko; Klein, Jan F.; Luo, Xueming; Tikkanen, Henrikki

    2017-01-01

    We conduct a systematic exploratory investigation of the effects of firms’ existing service productivity on the success of their new service innovations. Although previous research extensively addresses service productivity and service innovation, this is the first empirical study that bridges the gap between these two research streams and examines the links between the two concepts. Based on a comprehensive data set of new service introductions in a financial services market over a 14-year period, we empirically explore the relationship between a firm’s existing service productivity and the firm’s success in introducing new services to the market. The results unveil a fundamental service productivity-service innovation dilemma: Being productive in existing services increases a firm’s willingness to innovate new services proactively but decreases the firm’s capabilities of bringing these services to the market successfully. We provide specific insights into the mechanism underlying the complex relationship between a firm’s productivity in existing services, its innovation proactivity, and its service innovation success. For managers, we not only unpack and elucidate this dilemma but also demonstrate that a focused customer scope and growth market conditions may enable firms to mitigate the dilemma and successfully pursue service productivity and service innovation simultaneously. PMID:29706764

  5. 75 FR 79052 - Excepted Service

    Science.gov (United States)

    2010-12-17

    ...: Roland Edwards, Senior Executive Resource Services, Employee Services, 202-606-2246. SUPPLEMENTARY.... Effective October 1, 2010. Department of Transportation DTGS60222 Director of Public Engagement for...

  6. 76 FR 2929 - Excepted Service

    Science.gov (United States)

    2011-01-18

    ...: Roland Edwards, Senior Executive Resource Services, Employee Services, 202-606-2246. SUPPLEMENTARY.... Effective November 18, 2010. DUGS00032 Intergovernmental and Public Engagement Liaison for Intergovernmental...

  7. PLANNING NATIONAL RADIOTHERAPY SERVICES

    Directory of Open Access Journals (Sweden)

    Eduardo eRosenblatt

    2014-11-01

    Full Text Available Countries, states and island nations often need forward planning of their radiotherapy services driven by different motives. Countries without radiotherapy services sponsor patients to receive radiotherapy abroad. They often engage professionals for a feasibility study in order to establish whether it would be more cost-beneficial to establish a radiotherapy facility. Countries where radiotherapy services have developed without any central planning, find themselves in situations where many of the available centres are private and thus inaccessible for a majority of patients with limited resources. Government may decide to plan ahead when a significant exodus of cancer patients travel to another country for treatment, thus exposing the failure of the country to provide this medical service for its citizens. In developed countries the trigger has been the existence of highly visible waiting lists for radiotherapy revealing a shortage of radiotherapy equipment.This paper suggests that there should be a systematic and comprehensive process of long-term planning of radiotherapy services at the national level, taking into account the regulatory infrastructure for radiation protection, planning of centres, equipment, staff, education pr

  8. Energy as a Service

    Science.gov (United States)

    Pell, Wolfgang

    Energie wird zum Gebrauchsgegenstand, zur Commodity und rückt doch in den Blickpunkt der Aufmerksamkeit. Volkswirtschaftliche, politische, gesellschaftliche und betriebswirtschaftliche Ansprüche lassen Services rund um die Energieversorgung (Energy-related Services) entstehen. Convenience Services, die den Ansprüchen der Konsumenten gerecht werden, wie Visualisierung von (dezentraler) Energieerzeugung und -verbrauch auf Basis digitaler Smart Meter, die den analogen Ferraris-Zähler ersetzen, sowie optimierter Energieeinsatz halten in Haushalten als digitalisierten Standorten (Smart Sites) Einzug. Energieoptimierung auf Basis des Paradigmas "Verbrauch folgt Erzeugung" stellt Nachfrageflexibilität industrieller Prozesse (Demand Response) als Energie-Effizienz-Faktor in den Vordergrund und lässt Services wie ihre Vermarktung als Regelenergie zur Stabilisierung der Netzfrequenz entstehen. Ein Innovation Action Plan liefert einen Ausblick, wohin die Integration neuer Technologien, die Steigerung der Kundennähe und die Entwicklung neuer Geschäftsmodelle die Energiewirtschaft führen kann. Mit Eco-Home und Power-Pool werden zwei konkrete Beispiele für Energy as a Service vorgestellt.

  9. Controllability of Train Service Network

    Directory of Open Access Journals (Sweden)

    Xuelei Meng

    2015-01-01

    Full Text Available Train service network is a network form of train service plan. The controllability of the train service plan determines the recovery possibility of the train service plan in emergencies. We first build the small-world model for train service network and analyze the scale-free character of it. Then based on the linear network controllability theory, we discuss the LB model adaptability in train service network controllability analysis. The LB model is improved and we construct the train service network and define the connotation of the driver nodes based on the immune propagation and cascading failure in the train service network. An algorithm to search for the driver nodes, turning the train service network into a bipartite graph, is proposed and applied in the train service network. We analyze the controllability of the train service network of China with the method and the results of the computing case prove the feasibility of it.

  10. 42 CFR 410.100 - Included services.

    Science.gov (United States)

    2010-10-01

    ... service; however, maintenance therapy itself is not covered as part of these services. (c) Occupational... increase respiratory function, such as graded activity services; these services include physiologic... rehabilitation plan of treatment, including physical therapy services, occupational therapy services, speech...

  11. The Internationalisation of Services

    DEFF Research Database (Denmark)

    Henten, Anders; Vad, Torben

    2003-01-01

    A recent Danish survey found that, in terms of the internationalisation of services, international WTO negotiations in this area will have to focus on a large number of issues. Moreover, the survey also highlighted the fact that many problems still exist within the European Union. Outlining a num...... a number of the barriers that companies face on foreign markets, the survey's overall results indicate that many of these obstacles prevent the internationalisation of services.......A recent Danish survey found that, in terms of the internationalisation of services, international WTO negotiations in this area will have to focus on a large number of issues. Moreover, the survey also highlighted the fact that many problems still exist within the European Union. Outlining...

  12. Service Robots for Hospitals

    DEFF Research Database (Denmark)

    Özkil, Ali Gürcan

    services to maintain the quality of healthcare provided. This thesis and the Industrial PhD project aim to address logistics, which is the most resource demanding service in a hospital. The scale of the transportation tasks is huge and the material flow in a hospital is comparable to that of a factory. We......Hospitals are complex and dynamic organisms that are vital to the well-being of societies. Providing good quality healthcare is the ultimate goal of a hospital, and it is what most of us are only concerned with. A hospital, on the other hand, has to orchestrate a great deal of supplementary...... believe that these transportation tasks, to a great extent, can be and will be automated using mobile robots. This thesis consequently addresses the key technical issues of implementing service robots in hospitals. In simple terms, a robotic system for automating hospital logistics has to be reliable...

  13. Trade in tourism services

    DEFF Research Database (Denmark)

    Jensen, Camilla; Zhang, Jie

    2013-01-01

    The article addresses two questions related with tourism as a service trade. Can tourism be explained as other export activities? Does service liberalisation have a positive or negative impact on tourism receipts in destination countries? Previous research has either focused on the demand side...... factors (i.e. factors of demand in the origin countries) or on tourism as a long-run factor of economic growth. The research shows that a complementary perspective such as that offered by trade in a supply side perspective can render additional insights towards understanding tourism. This approach can...... explain why countries have absolute and comparative advantage. Another finding is that tourism as an export can be explained by some of the same destination factors that explain other service exports. Using different panel estimators the importance of supply side factors that are to some extent exclusive...

  14. Radioactive sources service

    CERN Multimedia

    2006-01-01

    Please note that, as of 1st May, the Radioactive Sources Service will be open full-time, i.e. from 8.00 a.m. to 5.00 p.m., on alternate weeks (rather than part-time, from 8.00 a.m. to 11.00 a.m., every day, as at present). The weeks in which the Service will be open during the coming month are listed below: week No. 18: from 01/05 to 05/05 week No. 20: from 15/05 to 19/05 week No. 22: from 29/05 to 02/06 http://cern.ch/service-rp-sources

  15. Semantic Learning Service Personalized

    Directory of Open Access Journals (Sweden)

    Yibo Chen

    2012-02-01

    Full Text Available To provide users with more suitable and personalized service, personalization is widely used in various fields. Current e-Learning systems search for learning resources using information search technology, based on the keywords that selected or inputted by the user. Due to lack of semantic analysis for keywords and exploring the user contexts, the system cannot provide a good learning experiment. In this paper, we defined the concept and characteristic of the personalized learning service, and proposed a semantic learning service personalized framework. Moreover, we made full use of semantic technology, using ontologies to represent the learning contents and user profile, mining and utilizing the friendship and membership of the social relationship to construct the user social relationship profile, and improved the collaboration filtering algorithm to recommend personalized learning resources for users. The results of the empirical evaluation show that the approach is effectiveness in augmenting recommendation.

  16. Public Service Motivation

    Directory of Open Access Journals (Sweden)

    Raluca-Marilena Mihalcioiu

    2011-05-01

    Full Text Available Public Service Motivation concept was developed in North America and focuses on specific motivations of public servants, such as employee satisfaction, organizational commitment, reward preferences, organizational and individual performance. Other types of motivation, as financial consideration, are relevant but have less important influences with regard to this kind of work outcomes. This strengthen the assertion for a diversified motivational strategy, which affect various types of motivation, while not losing sight of the public value that one organization shows and therefore valuing public service motivation as a specific contribution to work outcomes. The concept has been increasingly applied in European public administration. This paper presents Status Quo of international Public Service Motivation research and locates in them empirical evidences from contries that are already working with this concept, like Austria. It also analyses implications for central questions of public management. The main focus of this article is general appropriateness and possible applications for Romanian public management research.

  17. Radiation Technician Scientist service

    International Nuclear Information System (INIS)

    Prieto Miranda, Enrique; Barrera Gonzalez, Gisela; Guerra Torres, Mercedes; Mora Lopez, Leonor; Altanes Valentin, Sonia; Rapado Paneque, Manuel; Plasencia Gutierrez, Manuel

    2003-01-01

    The irradiation service is part of the specialized technician scientist services of the Center of Technological Applications and Nuclear Development it belonging to the Radiobiological Department it provides a self shielded laboratory irradiator, PX y 30 type with Cobalt 60 sources, it destined for searches studies, so much basic as applying, in several branches of the science, like the radiobiology, the radiation chemistry, the solid state physics, the medicine, the agriculture and the Pharmaceutical- Medical Industry and besides offering the irradiation service properly with the which have been gotten significant economical outputs. The radiation processing is controlled by means of the dosimetric systems of Freckle, ceric cerous sulfate, Perspex (red, clear and Amber) and dose indicators

  18. 76 FR 46677 - Indoor Tanning Services; Cosmetic Services Excise Taxes

    Science.gov (United States)

    2011-08-03

    ... DEPARTMENT OF THE TREASURY Internal Revenue Service 26 CFR Parts 40 and 49 [REG-112841-10] RIN 1545-BJ40 Indoor Tanning Services; Cosmetic Services Excise Taxes AGENCY: Internal Revenue Service (IRS), Treasury. ACTION: Notice of public hearing on proposed rulemaking. SUMMARY: This document provides notice...

  19. Service use and unmet service needs in grandparents raising grandchildren.

    Science.gov (United States)

    Yancura, Loriena A

    2013-01-01

    Most in-depth studies of grandparents raising grandchildren use samples recruited from service providers, so little is known about those who do not use formal services. A sample of 200 grandparents registered with a public school district completed a survey on service use and unmet service needs. Of the 131 who did not use services, 82 reported unmet service needs, and 49 reported no needs. Those with unmet needs were younger, more likely to be Native Hawaiian, and less likely to receive public assistance. These findings indicate that some grandparents are falling through the cracks of the service provision network.

  20. Selling gas, selling services

    International Nuclear Information System (INIS)

    Moncel, V.

    1999-01-01

    Traditionally, the commercial activities of gas companies have been limited almost exclusively to the sale of gas. However, several socioeconomic factors specific to the gas industry, such as increasing customer expectations, competition between gas operators, a growing emphasis on services in many companies and the opening of public monopolies to competition, will bring inevitable change. Moreover, these developments coincide with imminent gas market opening. In response to the changing situation, the gas industry will seek to develop a range of multi-service offers, probably through external partnerships. (authors)

  1. Food Service System

    Science.gov (United States)

    1992-01-01

    The 3M Food Service System 2 employs a "cook/chill" concept for serving food in hospitals. The system allows staff to prepare food well in advance, maintain heat, visual appeal and nutritional value as well as reducing operating costs. The integral heating method, which keeps hot foods hot and cold foods cold, was developed by 3M for the Apollo Program. In the 1970s, the company commercialized the original system and in 1991, introduced Food Service System 2. Dishes are designed to resemble those used at home, and patient satisfaction has been high.

  2. Contribution of service companies

    International Nuclear Information System (INIS)

    Sole, L. M.; Cortes, A.

    2002-01-01

    The most influential aspect when choosing the model of contract between Client and Contractor relapses into the maturity reached by both parts. The service supplier will have to show his competence with his resume, not only technical, but also of actual actions concerning availability reliability, maintainability, security, environment and costs. That maturity may have been the reason why most of the service companies, of national scope, that carry out maintenance of nuclear power stations electricity and instrumentation nowadays, are present from the assembly and implementation phases of these nuclear power stations. (Author)

  3. RESTful Web Services Cookbook

    CERN Document Server

    Allamaraju, Subbu

    2010-01-01

    While the REST design philosophy has captured the imagination of web and enterprise developers alike, using this approach to develop real web services is no picnic. This cookbook includes more than 100 recipes to help you take advantage of REST, HTTP, and the infrastructure of the Web. You'll learn ways to design RESTful web services for client and server applications that meet performance, scalability, reliability, and security goals, no matter what programming language and development framework you use. Each recipe includes one or two problem statements, with easy-to-follow, step-by-step i

  4. Nuclear services for Japan

    International Nuclear Information System (INIS)

    Anderson, B.

    1991-01-01

    The UK Atomic Energy Authority (UKAEA) became AEA Technology in April 1990. The commercial interests are focussed through 4 business units: AEA Reactor Services, with whom several contracts have been won from Japanese customers for high resolution Field Emission Gun Scanning Transmission Electron Microscopy (FEGSTEM); AEA Fuel Services, a contract is being negotiated with an existing Japanese customer; AEA Decommissioning and Radwaste, with whom further development of an alternative approach to evaporation of liquid waste effluent for specific application in Japan is in progress; AEA Fusion. 1 fig

  5. SQL Server Integration Services

    CERN Document Server

    Hamilton, Bill

    2007-01-01

    SQL Server 2005 Integration Services (SSIS) lets you build high-performance data integration solutions. SSIS solutions wrap sophisticated workflows around tasks that extract, transform, and load (ETL) data from and to a wide variety of data sources. This Short Cut begins with an overview of key SSIS concepts, capabilities, standard workflow and ETL elements, the development environment, execution, deployment, and migration from Data Transformation Services (DTS). Next, you'll see how to apply the concepts you've learned through hands-on examples of common integration scenarios. Once you've

  6. Information Technology Service

    International Nuclear Information System (INIS)

    Ageron, M.; Boninchi, V.; Chartoire, M.; Combroux, A.; Giraud, N.; Jacquet, G.; Lagrange, B.; Malleret, S.; Martin, C.; Mas, J.; Morgue, M.; Ollivier, T.

    1998-01-01

    The information technology service works out the choices concerning the information technology systems of general use in the laboratory: computers, network, peripherals, workstations, software. It intervenes at the same time in the definition of the procedures and equipment specific to the research groups. The entire data acquisition is centralized by the service. The personnel is sharing the following two large directions of activities: - management of information technology park (setup, configuration and maintenance of the materials and soft ensemble, training and assistance afforded to users); - participation in software projects either in elaboration of applications or in realization and maintenance of specific tools

  7. Collaborative Service Arrangements

    DEFF Research Database (Denmark)

    J. May, Peter; Winter, Søren

    While much of prior research on collaboration addresses the service delivery network as a whole, we address collaborative relationships between one type of organization—municipal employment services—and a range of governmental and non-governmental partners for employment services in Denmark....... Municipalities differ in the type, degree, and character of collaboration with these partners. As others have found in prior research, we find that organizational benefits, trust, and a variety of contextual factors help shape the extent of collaboration. But, the relevance of these and problem-solving benefits...

  8. Service Interaction Flow Analysis Technique for Service Personalization

    DEFF Research Database (Denmark)

    Korhonen, Olli; Kinnula, Marianne; Syrjanen, Anna-Liisa

    2017-01-01

    Service interaction flows are difficult to capture, analyze, outline, and represent for research and design purposes. We examine how variation of personalized service flows in technology-mediated service interaction can be modeled and analyzed to provide information on how service personalization...... could support interaction. We have analyzed service interaction cases in a context of technology-mediated car rental service. With the analysis technique we propose, inspired by Interaction Analysis method, we were able to capture and model the situational service interaction. Our contribution regarding...... technology-mediated service interaction design is twofold: First, with the increased understanding on the role of personalization in managing variation in technology-mediated service interaction, our study contributes to designing service management information systems and human-computer interfaces...

  9. Trusted Service Scheduling and Optimization Strategy Design of Service Recommendation

    Directory of Open Access Journals (Sweden)

    Xiaona Xia

    2017-01-01

    Full Text Available More and more Web services raise the demands of personalized service recommendation; there exist some recommendation technologies, which improve the qualities of service recommendation by using service ranking and collaborative filtering. However, privacy and security are also important issues in service scheduling process; social relationships have been the key factors of interpersonal communication; service selection based on user preferences has become an inevitable trend. Starting from user demand preferences, this paper analyzes social topology and service demand information and obtains trusted social relationships; then we construct the fusion model of service historical preferences and potential ones; according to social service recommendation demands, TSRSR algorithm has completed designing. Through experiments, TSRSR algorithm is much better than the others, which can effectively improve potential preferences’ learning. Furthermore, the research results of this paper have more significance to study the security and privacy of service recommendation.

  10. The Service Failure and Recovery in the Information Technology Services

    OpenAIRE

    Jun Luo; Weiguo Zhang.; Dabin Qin

    2010-01-01

    It is important to retain customer satisfaction in information technology services. When a service failure occurs, companies need to take service recovery action to recover their customer satisfaction. Although companies cannot avoid all problems and complaints, they should try to make up. Therefore, service failure and service recovery have become an important and challenging issue for companies. In this paper, the literature and the problems in the information technolog...

  11. Service technologies as factor of service and tourism companies' competitiveness

    OpenAIRE

    Zhanna Gornostaeva; Vladimir Zhidkov

    2014-01-01

    The authors define the role of service technology in shaping the quality of service and tourism companies, the authors' method of measuring the quality of service and tourism businesses and developing a conceptual model of quality of service and the conceptual model of the internal quality of the service, and also carry out testing of the model on the example of the 'Intourist' Hotel in Volgograd, Russia.

  12. Service Industries. Trends and Prospects.

    Science.gov (United States)

    Bureau of Domestic Business Development (DOC), Washington, DC.

    This publication is designed to provide the business community with information on growing markets for many business and consumer services. Divided into two parts, the document overview in part I identifies two service area problems: lagging productivity gains and rapidly rising prices of services. The overview states, however, that service sector…

  13. Value-driven service matching

    NARCIS (Netherlands)

    Gordijn, Jaap; de Kinderen, Sybren; Wieringa, Roelf J.

    2008-01-01

    Today's economy is a service economy, and an increasing number of services is electronic, i.e. can be ordered and provisioned online. Examples include Internet access, email and Voice over IP. Just as any other kind of services, e-services often are offered in bundles, and many consumer needs

  14. Service Learning in Introductory Astronomy

    Science.gov (United States)

    Orleski, Michael

    2013-01-01

    Service learning is a method of instruction where the students in a course use the course's content in a service project. The service is included as a portion of the students' course grades. During the fall semester 2010, service learning was incorporated into the Introduction to Astronomy course at Misericordia University. The class had eight…

  15. The art of customer service.

    Science.gov (United States)

    Williams, Jeni

    2007-10-01

    Strategies for improving the consumer service skills of finance staff include: Hire employees who have a customer service background. Work with your human resources department to provide customer service training. Monitor new hires extensively. Offer front-end employees scripted language for situations they may face on the job. Measure the quality of customer service provided. Provide incentives for performance.

  16. The Competitive Advantage: Client Service.

    Science.gov (United States)

    Leffel, Linda G.; DeBord, Karen B.

    The adult education literature contains a considerable amount of research on and discussion of client service in the marketing process, management and staff roles in service- and product-oriented businesses, and the importance of client service and service quality to survival in the marketplace. By applying the principles of client-oriented…

  17. Service employees give as they get: internal service as a moderator of the service climate-service outcomes link.

    Science.gov (United States)

    Ehrhart, Karen Holcombe; Witt, L A; Schneider, Benjamin; Perry, Sara Jansen

    2011-03-01

    We lend theoretical insight to the service climate literature by exploring the joint effects of branch service climate and the internal service provided to the branch (the service received from corporate units to support external service delivery) on customer-rated service quality. We hypothesized that service climate is related to service quality most strongly when the internal service quality received is high, providing front-line employees with the capability to deliver what the service climate motivates them to do. We studied 619 employees and 1,973 customers in 36 retail branches of a bank. We aggregated employee perceptions of the internal service quality received from corporate units and the local service climate and external customer perceptions of service quality to the branch level of analysis. Findings were consistent with the hypothesis that high-quality internal service is necessary for branch service climate to yield superior external customer service quality. PsycINFO Database Record (c) 2011 APA, all rights reserved.

  18. The Dilemma of Service Productivity and Service Innovation: An Empirical Exploration in Financial Services.

    Science.gov (United States)

    Aspara, Jaakko; Klein, Jan F; Luo, Xueming; Tikkanen, Henrikki

    2018-05-01

    We conduct a systematic exploratory investigation of the effects of firms' existing service productivity on the success of their new service innovations. Although previous research extensively addresses service productivity and service innovation, this is the first empirical study that bridges the gap between these two research streams and examines the links between the two concepts. Based on a comprehensive data set of new service introductions in a financial services market over a 14-year period, we empirically explore the relationship between a firm's existing service productivity and the firm's success in introducing new services to the market. The results unveil a fundamental service productivity-service innovation dilemma: Being productive in existing services increases a firm's willingness to innovate new services proactively but decreases the firm's capabilities of bringing these services to the market successfully. We provide specific insights into the mechanism underlying the complex relationship between a firm's productivity in existing services, its innovation proactivity, and its service innovation success. For managers, we not only unpack and elucidate this dilemma but also demonstrate that a focused customer scope and growth market conditions may enable firms to mitigate the dilemma and successfully pursue service productivity and service innovation simultaneously.

  19. IT Services in Denmark

    DEFF Research Database (Denmark)

    Csonka, Agi Eva; Boll, Joachim

    The study presented in this paper is part of the European project: New Forms of Employment and Working Time in the Service Economy/NESY. The overall objective of the project is to analyse the emergence and the effects of new forms of employment, work organisation and working time patterns in the ...

  20. Marketing therapeutic recreation services.

    Science.gov (United States)

    Thorn, B E

    1984-01-01

    The use of marketing strategies can enhance the delivery of therapeutic recreation services. This article discusses how agencies can adapt marketing techniques and use them to identify potential markets, improve image, evaluate external pressures, and maximize internal strengths. Four variables that can be controlled and manipulated in a proposed marketing plan are product, price, place and promotion.

  1. The service bullwhip effect

    NARCIS (Netherlands)

    Akkermans, H.A.; Voss, C.

    2013-01-01

    Purpose This paper sets out to explore whether and how the bullwhip effect, as found in product supply chains, might also manifest itself in services, as well as what policies can be successful for mitigating it. Design/methodology/approach A combination of analytic methods was used—inductive case

  2. Governance of Ecosystem Services

    NARCIS (Netherlands)

    Primmer, Eeva; Jokinen, Pekka; Blicharska, Malgorzata; Barton, David N.; Bugter, Rob; Potschin, Marion

    2015-01-01

    Biodiversity conservation policies justified with science and intrinsic value arguments have produced disappointing outcomes, and the need for conservation is now being additionally justified with the concept of ecosystem services. However, little, if any empirical attention is paid to ways in

  3. Financial Services Marketing.

    Science.gov (United States)

    Olson, Lucretia Maria

    This manual contains student assignments in the financial services area of the marketing process. The individualized competency-based materials are intended to enhance and supplement instruction or to provide the basis for a course of instruction by the teacher-coordinator. Information on skills needed in jobs in financial marketing is first…

  4. Evaluation of radiodiagnostic services

    International Nuclear Information System (INIS)

    Yacovenco, Alejandro; Infantosi, A.F.C.; Tauhata, L.

    1996-01-01

    A preliminary evaluation of radiodiagnostic services is presented. Aspects such as legal responsibility, protection equipment, working conditions, personnel training, patients assistance are considered in a question's formulary. The results are briefly presented. The role of a quality control program is emphasized

  5. Mastering Go web services

    CERN Document Server

    Kozyra, Nathan

    2015-01-01

    If you are a web programmer with experience in developing web services and have a rudimentary knowledge of using Go, then this is the book for you. Basic knowledge of Go as well as knowledge of relational databases and non-relational NoSQL datastores is assumed. Some basic concurrency knowledge is also required.

  6. Virtual Libraries: Service Realities.

    Science.gov (United States)

    Novak, Jan

    This paper discusses client service issues to be considered when transitioning to a virtual library situation. Themes related to the transitional nature of society in the knowledge era are presented, including: paradox and a contradictory nature; blurring of boundaries; networks, systems, and holistic thinking; process/not product, becoming/not…

  7. Franchising reproductive health services.

    Science.gov (United States)

    Stephenson, Rob; Tsui, Amy Ong; Sulzbach, Sara; Bardsley, Phil; Bekele, Getachew; Giday, Tilahun; Ahmed, Rehana; Gopalkrishnan, Gopi; Feyesitan, Bamikale

    2004-12-01

    Networks of franchised health establishments, providing a standardized set of services, are being implemented in developing countries. This article examines associations between franchise membership and family planning and reproductive health outcomes for both the member provider and the client. Regression models are fitted examining associations between franchise membership and family planning and reproductive health outcomes at the service provider and client levels in three settings. Franchising has a positive association with both general and family planning client volumes, and the number of family planning brands available. Similar associations with franchise membership are not found for reproductive health service outcomes. In some settings, client satisfaction is higher at franchised than other types of health establishments, although the association between franchise membership and client outcomes varies across the settings. Franchise membership has apparent benefits for both the provider and the client, providing an opportunity to expand access to reproductive health services, although greater attention is needed to shift the focus from family planning to a broader reproductive health context.

  8. Service Discovery At Home

    NARCIS (Netherlands)

    Sundramoorthy, V.; Scholten, Johan; Jansen, P.G.; Hartel, Pieter H.

    Service discovery is a fady new field that kicked off since the advent of ubiquitous computing and has been found essential in the making of intelligent networks by implementing automated discovery and remote control between deviies. This paper provides an ovewiew and comparison of several prominent

  9. School Health Services

    Centers for Disease Control (CDC) Podcasts

    School health services reduce absenteeism and improve academic achievement according to research. If you have school-aged children, you'll want to listen to this podcast to learn more about healthy school environments and the link between health and academic achievement.

  10. MANAGEMENT OF MEDICAL SERVICES

    Directory of Open Access Journals (Sweden)

    BARBU MARIA-MAGDALENA

    2009-05-01

    Full Text Available The offer of medical services depends on medical personnel and more than this, on the management in the medical field since any resource not managed well or not managed at all is only a lost one, regardless its value. Management is therefore the key, the

  11. Headache service quality

    DEFF Research Database (Denmark)

    Schramm, Sara; Uluduz, Derya; Gouveia, Raquel Gil

    2016-01-01

    , producing evidence of what is majority practice. They also uncovered deficits that might be remedied in order to improve quality. They offer the means of setting benchmarks against which service quality may be judged. The next step is to take the evaluation process into non-specialist care (EHF/LTB levels 1...

  12. Transformative service design

    DEFF Research Database (Denmark)

    Sørensen, Kirsten Bonde

    2014-01-01

    -behaviour’. These handmade, artistic strategies turned out to be highly self-persuasive: the majority of the participants changed their perception and behaviour in relation to money. - See more at: http://www.service-design-network.org/products-page/article/tp05-3p54/#sthash.3MX79Wx6.dpuf...

  13. PENSION FUND BENEFITS SERVICE

    CERN Multimedia

    Benefits Service

    2002-01-01

    Please note that from now on, our offices (5-1-030) will be opened to members and beneficiaries on Tuesday, Wednesday and Thursday from 10 to 12 a.m. and from 3 to 5 p.m. We are otherwise available but by appointment only. Benefits Service (tel. 79194 / 72738)

  14. PENSION FUND BENEFITS SERVICE

    CERN Multimedia

    Benefits Service

    2002-01-01

    Please note that from now on, our offices will be opened to members and beneficiaries on Tuesday, Wednesday and Thursday from 10 to 12 a.m. and from 3 to 5 p.m. We are otherwise available but by appointment only. Benefits Service 5-1-030 tel. 79194 / 72738

  15. Beyond Collaborative Services

    DEFF Research Database (Denmark)

    Seravalli, Anna; Agger Eriksen, Mette

    2017-01-01

    between the designer and various other stakeholders. To navigate this rich complexity, we propose the two notions of commons and infrastructuring, and we do that by re ecting on the case of designing a makerspace, Fabriken, a sharing-based collaborative service. We use the notion of commons as a framework...

  16. TRANSLATING SERVICE TECHNICAL PROSE

    African Journals Online (AJOL)

    language. The Application of Technical Service. Prose. To form a good idea of the appl ication .... cost lives. In this particular domain, translators must have a sound technical ... These semantic ... another language and often, in doing so, changing its meaning. The words ..... He will hand out tasks to each translator and after.

  17. Augmented reality services

    Directory of Open Access Journals (Sweden)

    Tomáš Koubek

    2013-01-01

    Full Text Available We assume that one of the key reasons is in the difference between a standalone application and a web service. Both architectures have some advantages and disadvantages. The Standalone application (e.g. Nokia/OVI Maps provides the required functionality. From the user point of view, main asset of this “offline” approach is network connectivity independence. However, this kind of applications must be upgraded manually. Moreover, it is hard to get any data about the application usage because it requires additional actions from the user – data are usually acquired through conventional ways, such as email or web forms.The online service such as Google Maps (including its mobile application can offer the same functionality as the offline application. Nevertheless, a permanent connection to provider servers is necessary. This can be taken as a drawback. On the other hand, usage data collection is easier and can be done without the user intervention. The data collection provides a valuable analysis basis of the user habits and needs. This analysis is necessary for design of a complex “user” based solutions such as Google Now.Augmented reality applications are usually based on the first mentioned approach. In this article, we describe our model of augmented reality as a service and compare its features with standalone solutions. Further, other important key aspects for large emergence of augmented reality services in a mainstream market are discussed.

  18. Global Sourcing of Services

    DEFF Research Database (Denmark)

    Ørberg Jensen, Peter D.; Petersen, Bent

    2013-01-01

    The global sourcing of services offers high returns but is also associated with high risks. The extent to which firms engage in ‘transformational’ global sourcing (i.e., global sourcing implying considerable changes in the home organization) chiefly depends on management's comfort zone which...

  19. Marketing mobile imaging services.

    Science.gov (United States)

    McCue, P

    1987-09-01

    Competition in the mobile imaging arena has put radiologists, radiology directors, and other health care professionals in the unfamiliar position of being marketing agents for their services. Mobile imaging is being promoted through consumer advertising as well as through the traditional route of physician referral. This article offers some of the marketing lessons being learned in the mobile arena.

  20. CLOUD SERVICES IN EDUCATION

    Directory of Open Access Journals (Sweden)

    Z.S. Seydametova

    2011-05-01

    Full Text Available We present the on-line services based on cloud computing, provided by Google to educational institutions. We describe the own experience of the implementing the Google Apps Education Edition in the educational process. We analyzed and compared the other universities experience of using cloud technologies.

  1. Hospitality services generate revenue.

    Science.gov (United States)

    Bizouati, S

    1993-01-01

    An increasing number of hospitals are undertaking external revenue-generating activities to supplement their shrinking budgets. Written at the request of Leadership, this article outlines an example of a successful catering service -- a money-generating business that more Canadian hospitals could profitably consider.

  2. Avoiding Service Station Fraud.

    Science.gov (United States)

    Burton, Grace M.; Burton, John R.

    1982-01-01

    High school students are warned against service station fraud. A problem-solving section is designed to help students calculate consumer costs for various fraudulent transactions. Several ways of reducing fraud or of lessening the chances of problems are noted. (MP)

  3. Outsourcing Special Education Services

    Science.gov (United States)

    McKenzie, Anne S.; Bishop, Anna M.

    2009-01-01

    The Lower Pioneer Valley Educational Collaborative, organized in 1974, consists of seven school districts legally bound in a governance structure. Although the member districts are located in Hampden County, Massachusetts, the collaborative provides educational programs and services to school districts and municipalities throughout western…

  4. Outsourcing Support Services.

    Science.gov (United States)

    McClure, James A.

    2000-01-01

    Successful outsourcing is a learning process demanding careful planning, commitment, and heavy communication. The process also requires a strong leadership and a cohesive school board ready to weather a cultural change. Service employee options, contractors' managerial expertise, increased efficiency, and partnership opportunities are possible…

  5. Telecommunications and Universal Service

    International Development Research Centre (IDRC) Digital Library (Canada)

    The book is intended to provide valuable input to the Universal Service Agency .... Figure 1 is not, of course, drawn to scale for South Africa. .... Such uneconomic customers and areas are mainly found in rural, peripheral, and less favoured regions. ... The United Kingdom is a good example of the enduring nature of this task.

  6. Payments for Ecosystem Services

    DEFF Research Database (Denmark)

    Chan, Kai M.A; Anderson, Emily K.; Chapman, Mollie

    2017-01-01

    Payments for ecosystem services (PES) programs are one prominent strategy to address economic externalities of resource extraction and commodity production, improving both social and ecological outcomes. But do PES and related incentive programs achieve that lofty goal? Along with considerable en...... sustainable relationships with nature, conserving and restoring ecosystems and their benefits for people now and in the future....

  7. Accessibility of public services

    NARCIS (Netherlands)

    Poort, J.P.; Groot, I.; Kok, L.; de Graaf, D.; Hof, B.J.F.

    2005-01-01

    The accessibility of certain products and services to all people, irrespective of their income, age, health and geographical location is considered to be of great social importance. Think for instance of health care, education, electricity, and sanitation. Accessibility can be secured in a variety

  8. At Your Service.

    Science.gov (United States)

    Roberts, Marnie

    2000-01-01

    Describes Providence Place Academy in Rhode Island, the "School at the Mall" where students work for 90 minutes per day at various stores to learn about the retail industry while reinforcing what they learn in the retail/marketing-based curriculum and acquiring customer service skills. (JOW)

  9. Hospitality Services. Curriculum Guide.

    Science.gov (United States)

    Texas Tech Univ., Lubbock. Home Economics Curriculum Center.

    This guide, which was developed as part of Texas' home economics education program, is intended to assist teachers of a hospitality services course focusing on the food and lodging segments of the hospitality and tourism industry. The first 40% of the approximately 600-page guide consists of strategies for teaching each of 29 essential…

  10. Public Service Telecommunications: PEACESAT.

    Science.gov (United States)

    Okamura, Norman H.; Mukaida, Lori Van Dusen

    1996-01-01

    Describes the Pan-Pacific Education and Communication Experiments by Satellite (PEACESAT), a public service telecommunication program developed to facilitate the use of telecommunications and information technologies. Highlights include the historical development; digital capabilities; cooperation and collaboration with users, government, and…

  11. Franchising Reproductive Health Services

    Science.gov (United States)

    Stephenson, Rob; Tsui, Amy Ong; Sulzbach, Sara; Bardsley, Phil; Bekele, Getachew; Giday, Tilahun; Ahmed, Rehana; Gopalkrishnan, Gopi; Feyesitan, Bamikale

    2004-01-01

    Objectives Networks of franchised health establishments, providing a standardized set of services, are being implemented in developing countries. This article examines associations between franchise membership and family planning and reproductive health outcomes for both the member provider and the client. Methods Regression models are fitted examining associations between franchise membership and family planning and reproductive health outcomes at the service provider and client levels in three settings. Results Franchising has a positive association with both general and family planning client volumes, and the number of family planning brands available. Similar associations with franchise membership are not found for reproductive health service outcomes. In some settings, client satisfaction is higher at franchised than other types of health establishments, although the association between franchise membership and client outcomes varies across the settings. Conclusions Franchise membership has apparent benefits for both the provider and the client, providing an opportunity to expand access to reproductive health services, although greater attention is needed to shift the focus from family planning to a broader reproductive health context. PMID:15544644

  12. Logistics Services Reminder

    CERN Multimedia

    Logistics Services

    2016-01-01

    Members of the personnel are invited to take note that only parcels corresponding to official orders or contracts will be handled at CERN. Individuals are not authorised to have private merchandise delivered to them at CERN and private deliveries will not be accepted by the Goods Reception services. Thank you for your understanding.

  13. Locks and Keys Service

    CERN Multimedia

    Claude Ducastel

    The GS-LS-SEM section is pleased to inform you that as from Monday 30 November 2009, the opening hours of the Locks and Keys service will be the following: 08h30 - 12h30 / 13h30 - 16:30, Mondays to Fridays. GS-SEM-LS 73333

  14. Service discovery at home

    NARCIS (Netherlands)

    Sundramoorthy, V.; Scholten, Johan; Jansen, P.G.; Hartel, Pieter H.

    2003-01-01

    Service discovery is a fairly new field that kicked off since the advent of ubiquitous computing and has been found essential in the making of intelligent networks by implementing automated discovery and remote control between devices. This paper provides an overview and comparison of several

  15. Reconceptualising Shared Services

    Directory of Open Access Journals (Sweden)

    Peter McKinlay

    2011-12-01

    Full Text Available Endeavours to improve the efficiency and effectiveness of local government have been a persistent theme both of politicians in higher tiers of government and of interest groups, especially business. The two contenders for improvement which receive most coverage both in the research literature and in popular discussion are amalgamation and shared services. Arguments from the literature have generally favoured shared services over amalgamation. Bish (2001 in a comprehensive review of North American research dismisses the argument for amalgamation as a product of flawed nineteenth-century thinking and a bureaucratic urge for centralized control. He does so making the very reasonable point that the presumed economies of scale which will result from amalgamation are a function not of the size and scale of individual local authorities, but of the services for which those local authorities are responsible, and the point at which economies of scale will be optimised will be very different for different services. The case against amalgamation is also reinforced by the absence of any significant post-facto evidence that amalgamation achieves either the promised savings or the anticipated efficiency gains (McKinlay 2006.

  16. REMINDER FROM MEDIAL SERVICE

    CERN Multimedia

    Service médical

    2000-01-01

    For medical problems, we would like to remind all personnel working on the CERN sites, be they staff or from outside firms, that they are welcome at the Infirmary, building 57, ground floor. For information, call the Nurses - on Telephone: 73802. - by electronic mail: Infirmary.Service@cern.ch Marion.Diedrich@cern.ch Janet.Doody@cern.ch Mireille.Vosdey@cern.ch

  17. REMINDER FROM MEDICAL SERVICE

    CERN Multimedia

    Medical Service

    2001-01-01

    For medical problems, we would like to remind all personnel working on the CERN sites, be they staff or from outside firms, that they are welcome at the Infirmary, building 57, ground floor. For information, call the Nurses on Telephone: 73802. by electronic mail: Infirmary.Service@cern.ch Marion.Diedrich@cern.ch Janet.Doody@cern.ch Mireille.Vosdey@cern.ch

  18. REMINDER FROM MEDICAL SERVICE

    CERN Multimedia

    Medical Service

    2000-01-01

    For medical problems, we would like to remind all personnel working on the CERN sites, be they staff or from outside firms, that they are welcome at the Infirmary, building 57, ground floor. For information, call the Nurses on Telephone: 73802. by electronic mail: Infirmary.Service@cern.ch Marion.Diedrich@cern.ch Janet.Doody@cern.ch Mireille.Vosdey@cern.ch

  19. REMINDER FROM MEDICAL SERVICE

    CERN Multimedia

    Medical Service

    2001-01-01

    For medical problems, we would like to remind all personnel working on the CERN sites, be they staff or from outside firms, that they are welcome at the Infirmary, building 57, ground floor. For information, call the Nurses on telephone: 73802. by electronic mail: Infirmary.Service@cern.ch Marion.Diedrich@cern.ch Janet.Doody@cern.ch Mireille.Vosdey@cern.ch

  20. Provider of Services File

    Data.gov (United States)

    U.S. Department of Health & Human Services — The POS file consists of two data files, one for CLIA labs and one for 18 other provider types. The file names are CLIA and OTHER. If downloading the file, note it...

  1. EURESCOM Services Platform

    NARCIS (Netherlands)

    Nieuwenhuis, Lambertus Johannes Maria; van Halteren, Aart

    1999-01-01

    This paper presents the results of the EURESCOM Project 715. In February 1999, a large team of researchers from six European public network operators completed a two year period of cooperative experiments on a TINA-based environment, called the EURESCOM Services Platform (ESP). This platform

  2. Learning Space Service Design

    Science.gov (United States)

    Felix, Elliot

    2011-01-01

    Much progress has been made in creating informal learning spaces that incorporate technology and flexibly support a variety of activities. This progress has been principally in designing the right combination of furniture, technology, and space. However, colleges and universities do not design services within learning spaces with nearly the same…

  3. Severe service sealing solutions

    International Nuclear Information System (INIS)

    Metcalfe, R.; Wensel, R.

    1994-09-01

    Successful sealing usually requires much more than initial leak-tightness. Friction and wear must also be acceptable, requiring a good understanding of tribology at the sealing interface. This paper describes various sealing solutions for severe service conditions. The CAN2A and CAN8 rotary face seals use tungsten carbide against carbon-graphite to achieve low leakage and long lifetime in nuclear main coolant pumps. The smaller CAN6 seal successfully uses tungsten carbide against silicon carbide in reactor water cleanup pump service. Where friction in CANDU fuelling machine rams must be essentially zero, a hydrostatic seal using two silicon carbide faces is the solution. In the NRU reactor moderator pumps, where pressure is much lower, eccentric seals that prevent boiling at the seal faces are giving excellent service. All these rotary face seals rely on supplementary elastomer seals between their parts. An integrated engineering approach to high performance sealing with O-rings is described. This is epitomized in critical Space Shuttle applications, but is increasingly being applied in CANDU plants. It includes gland design, selection and qualification of material, quality assurance, detection of defects and the effects of lubrication, surface finish, squeeze, stretch and volume constraints. In conclusion, for the severe service applications described, customized solutions have more than paid for themselves by higher reliability, lower maintenance requirements and reduced outage time. (author)

  4. Hydrologic Services Course.

    Science.gov (United States)

    National Oceanic and Atmospheric Administration (DOC), Rockville, MD. National Weather Service.

    A course to develop an understanding of the scope of water resource activities, of the need for forecasting, of the National Weather Service's role in hydrology, and of the proper procedures to follow in fulfilling this role is presented. The course is one of self-help, guided by correspondence. Nine lessons are included: (1) Hydrology in the…

  5. REST based service composition

    DEFF Research Database (Denmark)

    Grönvall, Erik; Ingstrup, Mads; Pløger, Morten

    2011-01-01

    This paper presents an ongoing work developing and testing a Service Composition framework based upon the REST architecture named SECREST. A minimalistic approach have been favored instead of a creating a complete infrastructure. One focus has been on the system's interaction model. Indeed, an aim...

  6. Mastering ServiceNow

    CERN Document Server

    Wood, Martin

    2015-01-01

    This book is intended for those who are familiar with web technologies such as JavaScript. We start from the computing fundamentals to understand how ServiceNow is architected, working from the ground up to really leverage the full capabilities of the platform.

  7. Malawi's Mental Health Service

    African Journals Online (AJOL)

    ual, the child running off into the bush, the adoles- cent who almost unnoticed begins to lose concentration and fail at his studies. ... Malawi Medical Journal. .... topic. In this way the specialist service comes out to the district, rather than all those ...

  8. Wearable probes for service design

    DEFF Research Database (Denmark)

    Mullane, Aaron; Laaksolahti, Jarmo Matti; Svanæs, Dag

    2014-01-01

    Probes are used as a design method in user-centred design to allow end-users to inform design by collecting data from their lives. Probes are potentially useful in service innovation, but current probing methods require users to interrupt their activity and are consequently not ideal for use...... by service employees in reflecting on the delivery of a service. In this paper, we present the ‘wearable probe’, a probe concept that captures sensor data without distracting service employees. Data captured by the probe can be used by the service employees to reflect and co-reflect on the service journey......, helping to identify opportunities for service evolution and innovation....

  9. Knowledge Transfer Services

    Directory of Open Access Journals (Sweden)

    Albert Simard

    2009-03-01

    Full Text Available Le présent article décrit un modèle visant à faciliter la compréhension du processus de transfert du contenu depuis sa source jusqu’à son utilisation. Un groupe de travail de Ressources naturelles Canada a étudié la nature du transfert des savoirs à l’aide d’un modèle de services, afin de découvrir et comprendre les modèles et processus sous-jacents. Les services de savoir sont des programmes qui créent et fournissent des produits organisationnels basés sur un contenu et ayant une valeur intégrée. Ces programmes sont destinés à être utilisés en interne ou transférés pour répondre aux souhaits et besoins d’un utilisateur externe. Les critères de conception du modèle sont les suivants : indépendance par rapport au contenu, concentration sur l’organisation, évolutivité, deux pilotes et deux niveaux de résolution. Le modèle est basé sur une chaîne de valeur dans laquelle la valeur est intégrée, déplacée ou extraite. Un système de services de savoir se divise en neuf étapes : générer, transformer, gérer, utiliser en interne, transférer, ajouter de la valeur, utiliser professionnellement, utiliser personnellement et évaluer. Les services de savoir sont fournis par l’intermédiaire d’un spectre de distribution allant de complexe à accessible. À chaque région du spectre de distribution correspond une série d’attributs qui influencent la manière dont les services sont fournis.This paper describes a model intended to increase understanding of how content is transferred from its source to its use. A Natural Resources Canada task group explored the nature of knowledge transfer with a services paradigm to discover and understand underlying patterns and processes. Knowledge Services are programs that produce and pro-vide content-based organizational outputs with embedded value that are intended to be used internally or transferred to meet external user wants or needs. Model design criteria

  10. Cloud Services from Consumer Standpoint

    OpenAIRE

    Koski, Jori

    2016-01-01

    The objective of this thesis is to clarify the use of cloud services and how they are used in practice. This thesis will first cover the history of cloud computing. At the early days of computing, services have been stored on servers locally and could be accessed through direct connections. After this, services have been on the users’ personal computers. Nowadays, services are stored in the cloud. This research paper focuses on four sub topics: communication services, healthcare se...

  11. The value of service reliability

    OpenAIRE

    Benezech , Vincent; Coulombel , Nicolas

    2013-01-01

    International audience; This paper studies the impact of service frequency and reliability on the choice of departure time and the travel cost of transit users. When the user has (α, β, γ) scheduling preferences, we show that the optimal head start decreases with service reliability, as expected. It does not necessarily decrease with service frequency, however. We derive the value of service headway (VoSH) and the value of service reliability (VoSR), which measure the marginal effect on the e...

  12. Architecting Service-Oriented Systems

    Science.gov (United States)

    2011-08-01

    Abstract Service orientation is an approach to software systems development that has become a popular way to implement distributed, loosely coupled...runtime. The later you defer binding the more flexibility service providers and service consumers have to develop their software systems independently...Enterprise Service Bus An Enterprise Service Bus (ESB) is a software pattern that can be part of a SOA infrastructure and acts as an intermediary

  13. Routing Service Quality—Local Driver Behavior Versus Routing Services

    DEFF Research Database (Denmark)

    Ceikute, Vaida; Jensen, Christian S.

    2013-01-01

    of the quality of one kind of location-based service, namely routing services. Specifically, the paper presents a framework that enables the comparison of the routes provided by routing services with the actual driving behaviors of local drivers. Comparisons include route length, travel time, and also route...... popularity, which are enabled by common driving behaviors found in available trajectory data. The ability to evaluate the quality of routing services enables service providers to improve the quality of their services and enables users to identify the services that best serve their needs. The paper covers......Mobile location-based services is a very successful class of services that are being used frequently by users with GPS-enabled mobile devices such as smartphones. This paper presents a study of how to exploit GPS trajectory data, which is available in increasing volumes, for the assessment...

  14. Controlling outsourced service delivery : Managing service quality in business service triads

    NARCIS (Netherlands)

    van Iwaarden, J.; van der Valk, W.

    2013-01-01

    Organisations are increasingly sourcing services that become part of their value proposition to their (business) customers from external providers. Often, these services are directly delivered by the service provider to the customer. The buying organisation, service provider and customer operate in

  15. 75 FR 66187 - Review of Commodity, Boxcar, and TOFC/COFC Exemptions

    Science.gov (United States)

    2010-10-27

    ... rail (and truck) operations provided in connection with intermodal (TOFC/COFC) services, under 49 CFR.... 2d 969 (1993); Exemption from Regulation--Rail Transp. Frozen Food, 367 I.C.C. 859 (1983); Liquid...

  16. Port resilience: overcoming threats to maritime infrastructure and operations from climate change : final report.

    Science.gov (United States)

    2015-12-01

    In the coastal zone, seaports and their intermodal connectors are key types of infrastructure that support the global : supply chain, provide regional economic activity, local transportation system services, and community jobs. The : protection of co...

  17. INCREASING THE QUALITY OF SERVICE : Case Service Desk

    OpenAIRE

    Åhlgren, Niklas

    2014-01-01

    The topic of this thesis was to study how service quality is formed and to use this outcome to improve the quality of an IT service desk. The goal was to bring value to the customers and to the company by orienting the service desk personnel towards better service quality. By giving the service desk personnel a better understanding of the business process, customer relationship management and service quality the employees would gain more insight in to their own importance when it comes to imp...

  18. The EMBRACE web service collection

    DEFF Research Database (Denmark)

    Pettifer, S.; Ison, J.; Kalas, M.

    2010-01-01

    The EMBRACE (European Model for Bioinformatics Research and Community Education) web service collection is the culmination of a 5-year project that set out to investigate issues involved in developing and deploying web services for use in the life sciences. The project concluded that in order...... for web services to achieve widespread adoption, standards must be defined for the choice of web service technology, for semantically annotating both service function and the data exchanged, and a mechanism for discovering services must be provided. Building on this, the project developed: EDAM......, an ontology for describing life science web services; BioXSD, a schema for exchanging data between services; and a centralized registry (http://www.embraceregistry.net) that collects together around 1000 services developed by the consortium partners. This article presents the current status of the collection...

  19. Social Service has moved

    CERN Multimedia

    2007-01-01

    The offices of the Social Service are now on the 1st floor of Building 33 (Reception), exactly one floor above the old location. We remind you that the team, consisting of two social workers, a psychologist (external consultant, 1 day/week) and an administrative assistant, is at the disposal of all members of the personnel, whatever their status, as well as to their family members. Advice and support in the following areas are offered : · information on integration in the local area; · assistance in dealing with the relevant authorities/services; · consultations with a view to resolving problems of a personal, family or professional nature, such as problems of dependency (alcohol, drugs) relationship or behavioral problems (stress, depression, eating disorders), etc.; · support in facing new situations (maternity, divorce, bereavement, job change, separation from family/familiar surroundings); · assistance with decision making relating to family, personal or profes...

  20. MANAGING SERVICE QUALITY

    Directory of Open Access Journals (Sweden)

    Andreea BUDEANU

    2015-04-01

    Full Text Available Services are today the dominant sector of the economic activity both in terms of economic performance and labor utilization. Becoming an essential part of today’s society, they are considered the basis of a healthy economy, fact that has increased the importance of services and the research in the field. One of the biggest challenges regarding this sector is the evaluation and assurance of quality. There is still a lack of unanimity regarding the definitions, measurement procedures and the aspects that need to be provided and measured. Through this article we intend to treat these subjects and provide a broad perspective on this topic. Thus, we hope to highlight some practices and directions that could be relevant for the organizations in this field.

  1. Outsourcing the Business Services

    Directory of Open Access Journals (Sweden)

    Ioan I. ANDONE

    2010-01-01

    Full Text Available The nowadays international market of outsourcing services is relatively mature and with age comes wisdom ... Thus, on a grown market, choosing to outsource services can not only be justified by the strive to reduce costs but it aims to meeting more advanced objectives as accurate alignment with business strategies of the enterprise. As a result, outsourcing has reached new forms of expression that can help the enterprises to gain competitive advantage. In the context of a grown market, a new concept appears, namely the multisourcing which it refers to the outsourcing model of the future [1] that businesses must prepare to accept and use. This concept or model of the future refers to working with several suppliers, which are competitors in a spirit of trust and teamwork, in a collaborative process to maximize the benefits associated with outsourcing process.

  2. Industrial Services Contracts

    CERN Document Server

    2006-01-01

    This document gives an overview of Industrial Services contracts at CERN, including the probable expenditure in 2006 and the estimated expenditure for 2007. The Finance Committee is invited: - to take note of the revised amount in 2006 for Industrial Services contracts referred to in this document of 138.02 MCHF at 2006 prices compared to the previously anticipated amount of 122.67 MCHF at 2005 prices; - to take note that the estimated amount in 2007 for the contracts referred to in this document will be 112.54 MCHF at 2006 prices; - for the reasons set out in this document, the Finance Committee is also invited to approve the requests for the contracts presented and highlighted in the Annexes.

  3. SERVICES MANAGEMENT IN AGRITOURISM

    Directory of Open Access Journals (Sweden)

    Florentina Daniela MATEI (TITILINĂ

    2014-04-01

    Full Text Available New branches of tourism continues to grow along with the globalization of environmental policy, that's exactly why agritourism promotes returning to rural areas, recreational and farm activities, through which people assured longevity. In Romania, the sector attracts more and more tourists because it keeps many rural cultural heritage elements, combined with the beauty of the landscape and the harmony that is created through inter-human relationship. However, these services require sustained investments for conservation, but also for promotion. In this paper I wish to underline the major advantages of agritourism in boosting socio-economic development of the country and to customize certain strategies to succeed in managing this type of agritourism services.

  4. The service triad

    DEFF Research Database (Denmark)

    Andersson-Cederholm, Erika; Gyimóthy, Szilvia

    2010-01-01

    Models of service encounters are often fraught with reductionism, describing business relationships as mathematical combinations of dyadic constellations. Metaphors of ideal social relationships (marriages or friendships) are highlighted to stress normative aspects of equal, balanced and long......-term business partnerships. However, these approaches are limited in their analytical sensitivity, as they cannot address the complexity of multipart relationships, where meanings, roles and relationships are continuously constructed and reconstructed. In order to understand the ambivalent quality of business...... interactions, this article analyses the corporate travel market by applying Simmel’s depiction of the triad as a specific social form. Triadic constellations and more complex service networks involve dialectic tensions, simultaneously exhibiting loyalty and disloyalty, trust and distrust, empowerment...

  5. Mobile School Service

    Directory of Open Access Journals (Sweden)

    Borislav Odadzic

    2010-04-01

    Full Text Available What is in common for the majority of young people? Mobile phone. In epoch of rapid development of information technologies the time came in which only few people do not have mobiles, especially among young people in high schools. Researches which we made in our school say that this percentage (rate is really high 99,23% at this moment. The educational institutions should use this opportunity. In aim to improve the success of students the mobile service is developed, which will be described in this work. This is first result which provides a cognitive tool which is supporting the independent learning by applying mobile phones with wireless communication technology to extend learning outside of the classroom in Serbia. The service was developed during times when we didn’t know anything about how much and in which way m-learning was being used in the world.

  6. Fuel element services

    International Nuclear Information System (INIS)

    Marta, H.; Alvarez, P.; Jimenez, J.

    2006-01-01

    Refuelling outages comprise a number of maintenance tasks scheduled long in advance to assure a reliable operation throughout the next cycle and, in the long run, a safer and more efficient plant. Most of these tasks are routine service of mechanical and electrical system and likewise fuel an be considered a critical component as to handling, inspection, cleaning and repair. ENUSA-ENWESA AIE has been working in this area since 1995 growing from fuel repair to a more integrated service that includes new and spent fuel handling, inserts, failed fuel rod detection systems, ultrasonic fuel cleaning, fuel repair and a comprehensive array of inspection and tests related to the reliability of the mechanical components in the fuel assembly, all this, performed in compliance with quality, safety, health physics and any other nuclear standard. (Author)

  7. Competition and dental services.

    Science.gov (United States)

    Grytten, J; Sørensen, R

    2000-07-01

    Dental services for adults are different from all other Norwegian health services in that they are provided by private producers (dentists) who have full freedom to establish a practice. They have had this freedom since the end of World War II. A further liberalization of the market for dental services occurred in November 1995, when the so-called normal tariff was repealed. The system changed from a fixed fee system to a deregulated fee system. In principle, the market for dental services for adults operates as a free competitive market, in which dentists must compete for a market share. The aim of this study was to study the short-term effects of competition. A comprehensive set of data on fees, practice characteristics, treatment profiles and factors that dentists take into account when determining fees was analysed. The main finding was that competition has a weak effect. No support was found for the theory that the level of fees is the result of monopolistic competition or monopoly. The results also provided some evidence against the inducement hypothesis. At this stage, it is interesting to notice that dentists do not seem to exploit the power they have to control the market. One explanation, which is consistent with the more recent literature, is that physicians' behaviour to a large extent is influenced by professional norms and caring concerns about their patients. Financial incentives are important, but these incentives are constrained by norms other than self-interest. The interpretation of the results should also take into account that the deregulation has operated for a short time and that dentists and patients may not yet have adjusted to changes in the characteristics of the market. Copyright 2000 John Wiley & Sons, Ltd.

  8. School Health Services

    Centers for Disease Control (CDC) Podcasts

    2017-09-13

    School health services reduce absenteeism and improve academic achievement according to research. If you have school-aged children, you’ll want to listen to this podcast to learn more about healthy school environments and the link between health and academic achievement.  Created: 9/13/2017 by National Center for Chronic Disease Prevention and Health Promotion (NCCDPHP).   Date Released: 9/13/2017.

  9. INDIVIDUAL DOSIMETRY SERVICE

    CERN Multimedia

    1999-01-01

    Personnel in the distribution groups Aleph, Delphi, L3, Opal who also work for other experiments than at LEP, should contact the Individual Dosimetry ServiceWe inform all staff and users under regular dosimetric control that the dosimeters for the monitoring period JANUARY/FEBRUARY will be available from their usual dispatchers on Monday the third of January 2000.Please have your films changed:before the 12 January.The colour of the dosimeter valid in JANUARY/FEBRUARY is WHITE.

  10. INDIVIDUAL DOSIMETRY SERVICE

    CERN Multimedia

    2000-01-01

    Personnel in the distribution groups Aleph, Delphi, L3, Opal who also work for other experiments than at LEP, should contact the Individual Dosimetry Service.We inform all staff and users under regular dosimetric control that the dosimeters for the monitoring period MARCH/APRIL will be available from their usual dispatchers on the third of March 2000.Please have your films changed before the 13th of March.The colour of the dosimeter valid in MARCH/APRIL is BLUE.

  11. Cloud services in organization

    OpenAIRE

    FUXA, Jan

    2013-01-01

    The work deals with the definition of the word cloud computing, cloud computing models, types, advantages, disadvantages, and comparing SaaS solutions such as: Google Apps and Office 365 in the area of electronic communications. The work deals with the use of cloud computing in the corporate practice, both good and bad practice. The following section describes the methodology for choosing the appropriate cloud service organization. Another part deals with analyzing the possibilities of SaaS i...

  12. AIM Data Services

    Directory of Open Access Journals (Sweden)

    Michael Scholz

    2016-05-01

    Full Text Available AIM Data Services as a virtual facility provides virtual 3D reference tracks for simulation applications in the domain of automotive and railway systems. It offers tools for management and analysis of experiment data and a platform for survey and processing of vehicle data in the public transport domain. Collected spatial data is bundled in a database cluster and published through common web mapping interfaces.

  13. Nuclear Chemistry and Services

    International Nuclear Information System (INIS)

    Vandevelde, L.

    2000-01-01

    The objectives, the programme, and the achievements of research activities at the Belgian Nuclear Research Centre SCK-CEN in the field of nuclear analytical techniques are summarized. Major efforts in 1999 went to a project on the qualification of radioanalytical routines for the determination of alpha-emitting nuclides in conditioned radioactive waste; the ARIANE project; and the provision of radiochemical and chemical analytical services to internal and external clients

  14. Quality of Service Renegotiations

    OpenAIRE

    Almesberger, Werner; Giordano, Silvia; Le Boudec, Jean-Yves

    1998-01-01

    Giving users simple access to QoS selection capability of ATM networks is important for the future of integrated services networks. We describe the first instance of an application in which users had the capacity to tune ATM traffic parameters with a button, at run time. To achieve this we implemented the necessary signaling extension on ATM switches as well as on end-systems. Furthermore, we extended Arequipa (Application REQested IP over ATM

  15. SERVICE QUALITY AND PROFITABILITY

    OpenAIRE

    Katarina Panić

    2012-01-01

    In recent years there have beenchanges in marketing focus. For ‘50s we may say itwas period of mass marketing, for ‘70s the time ofmarketing segmentation, and ‘90s representsperiod of personalized marketing. Today’s accent ison the concept of relationship. Importance ofrelationship marketing, in the area of services, isdirectly linked with principle that customer’ssatisfaction and loyalty are closely related toprofitability. This article presents analysis of newservice paradigm which foregrou...

  16. Quality of Service Renegotiations

    OpenAIRE

    Almesberger, W.; Chandran, L.; Giordano, S.; Le Boudec, Jean-Yves; Schmid, R.

    1998-01-01

    Giving users simple access to QoS selection capability of ATM networks is important for the future of integrated services networks. We describe the first instance of an application in which users had the capacity to tune ATM traffic parameters with a button, at run time. To achieve this we implemented the necessary signaling extension on ATM switches as well as on end-systems. Furthermore, we extended Arequipa (Application REQested IP over ATM; a mechanism that enables applications to request...

  17. Adoption of Broadband Services

    DEFF Research Database (Denmark)

    Falch, Morten

    2008-01-01

    Broadband is seen as a key infrastructure for developing the information society. For this reason many Governments are actively engaged in stimulating investments in broadband infrastructures and use of broadband services. This chapter compares a wide range of broadband strategies in the most suc....... Many countries have provided active support for stimulating diffusion of broadband and national variants of this type of policies in different countries are important for an explanation of national differences in adoption of broadband....

  18. Adaptive Wireless Multimedia Services

    OpenAIRE

    Yi, Xiaokun

    2006-01-01

    Context-awareness is a hot topic in mobile computing currently. A lot of importance is being attached to facilitating the user of various mobile computing devices to provide services that are more “user-centric”. One aspect of context-awareness is to perceive variations in available resources, and to make decisions based on the feedback to enable applications to automatically adapt to the current environment. For Voice over IP (VoIP) software phones (softphones), variations in network perform...

  19. REMINDER FROM MEDICAL SERVICE

    CERN Multimedia

    Service Médical

    2000-01-01

    iFor medical problems, we would like to remind all personnel working on the CERN sites, be they staff or from outside firms, that they are welcome at the Infirmary, building 57, ground floor. For information, call the Nurses on Telephone: 73802. by electronic mail: Infirmary.Service@cern.ch Marion.Diedrich@cern.ch Janet.Doody@cern.ch Mireille.Vosdey@cern.ch

  20. REMINDER FROM MEDICAL SERVICE

    CERN Multimedia

    Medical Service

    2001-01-01

    For medical problems, we would like to remind all personnel working on the CERN sites, be they staff or from outside firms, that they are welcome at the Infirmary, building 57, ground floor. For information, call the Nurses on Telephone: 73802 by electronic mail: Infirmary.Service@cern.ch Marion.Diedrich@cern.ch Janet.Doody@cern.ch Mireille.Vosdey@cern.ch  

  1. Marine Ecosystem Services

    DEFF Research Database (Denmark)

    Hasler, Berit; Ahtiainen, Heini; Hasselström, Linus

    MARECOS (Marine Ecosystem Services) er et tværfagligt studie, der har haft til formål at tilvejebringe information vedrørende kortlægning og værdisætning af økosystemtjenester, som kan anvendes i forbindelse med udformning af regulering på det marine område såvel nationalt, som regionalt og inter...

  2. NOTE FROM VISITS SERVICE

    CERN Multimedia

    ETT Division; Division ETT; Service des visites

    2000-01-01

    The Visit Service noticed that for many years countries such as Great Britain, Germany, Spain, Portugal, the Netherlands and the Scandinavian countries visit CERN less than other member countries and that is due to the high price of the trip for the students. To improve the situation the Visit Service plans to create a network of 'Family-Accommodation' ('Famille-Accueil') in Geneva and in France nearbywith the aim to facilitate the trip to foreign students especially from the more distant member countries and to encourage them to visit our unique laboratory. We expect this exchange to be an interesting experience for both the students and the welcoming family ('famille d'accueil'). If you are interested in participating in this family network, please fill in the questionnaire below. The questionnaire is to be returned to the Visit Service, Mrs Christine Fromm, e-mail Christine.Fromm@cern.ch.Name: First name: CERN address: E-mail: Portable phone number: Home address...

  3. SERVICES AND REGIONAL DEVELOPMENT

    Directory of Open Access Journals (Sweden)

    Sven ILLERIS

    2009-12-01

    Full Text Available The purpose of this contribution is to discuss what roles the different economic sectors, and in particular services activities (the tertiary sector play in regional development, understood as growth in production, incomes and employment in weakly developedregions. This question is approached in two ways. The contribution first contains a – primarily theoretical – re-examination of the so-called economic base model, which states that services play a passive role in regional development. The discussion leads to substantial modifications of the model. The second approach is more empirical. It will take as its point of departure the proposition – often heard, but rarely examined – that since service activities are more concentrated in big cities than other activities and in recent decades have shown higher growth rates than other economic activities, it follows that the economic development is now pulled towards big city regions. Examined by way of a statistical analysisin Denmark and France, this proposition could not be verified.

  4. Industry information service

    International Nuclear Information System (INIS)

    Yigit, Ipek

    1993-01-01

    BNF is the UK nuclear industry's representative organisation and its membership is inclusive of the entire civil nuclear industry in the Britain. BNF members include Britain's two nuclear electricity generating companies, Nuclear Electric and Scottish Nuclear, who between them manage the seventeen nuclear power stations which provide approximately 20% of the country's generating capacity. An important role of the Forum is to act as the information centre for the industry as a whole and during 1992, the Forum has strengthened its information service with the setting up of an extensive, computer-based network. The network has been established to provide an effective way of managing UK domestic nuclear-related issues and for maximising the news value of our industry's achievements. Equally important is the service's role as an international source of information - particularly when nuclear incidents occur outside the UK. The Forum also acts as an international exchange centre, disseminating technical information, for example, and by promptly providing accurate and comprehensive information to minimise the potential damage to public confidence in nuclear power generation which may be caused by any reported nuclear incidents. Recent examples of the successful operation of the BNF information service and its communications network have been the Leningradskya incident in March 1992 and the hurricane Andrew situation which developed at the end of August 1992

  5. COSMOS Launch Services

    Science.gov (United States)

    Kalnins, Indulis

    2002-01-01

    COSMOS-3M is a two stage launcher with liquid propellant rocket engines. Since 1960's COSMOS has launched satellites of up to 1.500kg in both circular low Earth and elliptical orbits with high inclination. The direct SSO ascent is available from Plesetsk launch site. The very high number of 759 launches and the achieved success rate of 97,4% makes this space transportation system one of the most reliable and successful launchers in the world. The German small satellite company OHB System co-operates since 1994 with the COSMOS manufacturer POLYOT, Omsk, in Russia. They have created the joint venture COSMOS International and successfully launched five German and Italian satellites in 1999 and 2000. The next commercial launches are contracted for 2002 and 2003. In 2005 -2007 COSMOS will be also used for the new German reconnaissance satellite launches. This paper provides an overview of COSMOS-3M launcher: its heritage and performance, examples of scientific and commercial primary and piggyback payload launches, the launch service organization and international cooperation. The COSMOS launch service business strategy main points are depicted. The current and future position of COSMOS in the worldwide market of launch services is outlined.

  6. Safety at your service

    CERN Multimedia

    Antonella Del Rosso

    2014-01-01

    You might think that only twelve people to man twelve different services, each needing several people could be a problem. Not for the DGS-SEE-SV Section! We can now reveal their magic formula.   From risk management to prevention and follow-up of accidents, from safety training to hunting for pollutants in buildings and providing safety input for calls for tenders, the DGS-SEE-SV’s services underpin virtually every aspect of CERN’s daily life. “The section was set up in 2011 to meet the Organization's needs more effectively", explains François Angerand, head of the DGS-SEE-SV section. "For some activities, such as providing safety input for calls for tenders, our Section acts as an interface between the Departments and all the other services of the HSE Unit. In other cases, we ourselves provide direct support to the Departments.” “Safety” is synonymous with “prevention”: the DGS-...

  7. Water Service Areas - Public Water Supplier's (PWS) Service Areas

    Data.gov (United States)

    NSGIC Education | GIS Inventory — Boundaries of current public water supplier's (PWS) service areas. This data set contains the present service area boundary of the water system and does not contain...

  8. Service Innovation in Industrial Contexts

    OpenAIRE

    Kowalkowski, Christian

    2016-01-01

    Both academics and practitioners emphasize the importance for product firms of pursuing service innovation. Despite a strategic focus on service-led growth, however, many firms struggle to succeed with their service innovation initiatives. In order to increase our understanding of the nature of service innovation in product firms, this chapter discusses the specificities in, and dynamics of, service offerings, service processes, and business models in industrial contexts. First, it outlines k...

  9. Anesthetic services in Serbia

    Directory of Open Access Journals (Sweden)

    Majstorović Branislava M.

    2016-01-01

    Full Text Available Explanation the topic: Due to the development of knowledge and technology our world is becoming a global city where rapidly occur changes in political and economic milieu, such as the introduction of corporate capitalism in the economic crisis, contemporary migrations etc. Health care as a public good on one hand and as the highest individual value of each individual on the other hand, changes and suffers changes. Health care system policy insists on partnership relation of the individual with medical service providers. This refers to the a secure and accessible modern treatment of each individual and to the state as to rationalize and reduce medical costs with effective methods of treatment. Topic position in scientific/professional public: Anesthesiology is evolving along with the surgical disciplines. Highly sophisticated with organized service, anesthesiology is equally important because of the multiplicity of anesthetic services in the surgical treatment of the disease in terms of teamwork and multidisciplinary treatment of the disease. The intention is to provide a description of work, education and our results in the economic, geopolitical and cultural context of the Serbian health system policy as well as to improve safe performance, availability and cost rationalization in anesthesia. The health care system is territorially organized in Serbia. In hospitals, Serbia employs 940 anesthesiologists (1:7,575 inhabitants. According to data from the Regional Medical Chamber of Belgrade,382 anesthesiologists were registered in Belgrade out of total. Anesthesia department network is well organized in all surgical hospitals. Anesthesia services are available depending on the place of residence, type of surgical illness or injury, and the distance to the nearest clinic. Sub-specializations in the field of anesthesiology have not been introduced although pediatric, neurosurgery and cardiosurgical anesthesia have spontaniously singled, as well as

  10. Marketing of Healthcare Services with reference to Laboratory services

    OpenAIRE

    Ajotikar, Vaishali M.; Ali, Dr.M. M

    2015-01-01

    The paper attempts to study empirically dealers point of view on the 7ps i.e. marketing mix for laboratory services. The primary data was collected from dealers by administering interview schedules on 7ps of laboratory service marketing. This data collected was tabulated, analyzed and intepretated so as to suitably arrive at findings. High score for statements: laboratory services are prompt, services are rendered on cash basis to patients, laboratory has collection centers in different area...

  11. Dynamic selection mechanism for quality of service aware web services

    Science.gov (United States)

    D'Mello, Demian Antony; Ananthanarayana, V. S.

    2010-02-01

    A web service is an interface of the software component that can be accessed by standard Internet protocols. The web service technology enables an application to application communication and interoperability. The increasing number of web service providers throughout the globe have produced numerous web services providing the same or similar functionality. This necessitates the use of tools and techniques to search the suitable services available over the Web. UDDI (universal description, discovery and integration) is the first initiative to find the suitable web services based on the requester's functional demands. However, the requester's requirements may also include non-functional aspects like quality of service (QoS). In this paper, the authors define a QoS model for QoS aware and business driven web service publishing and selection. The authors propose a QoS requirement format for the requesters, to specify their complex demands on QoS for the web service selection. The authors define a tree structure called quality constraint tree (QCT) to represent the requester's variety of requirements on QoS properties having varied preferences. The paper proposes a QoS broker based architecture for web service selection, which facilitates the requesters to specify their QoS requirements to select qualitatively optimal web service. A web service selection algorithm is presented, which ranks the functionally similar web services based on the degree of satisfaction of the requester's QoS requirements and preferences. The paper defines web service provider qualities to distinguish qualitatively competitive web services. The paper also presents the modelling and selection mechanism for the requester's alternative constraints defined on the QoS. The authors implement the QoS broker based system to prove the correctness of the proposed web service selection mechanism.

  12. Role Coastumer Service PT. Bank Danamon Provide Service to Customers

    OpenAIRE

    ", NURJANAH; Hardani, Ninda

    2015-01-01

    PT. Bank Danamon Pekanbaru is the bank engaged in banking goods and services that always seeks to prioritize the satisfaction of its customers. The employee on duty and deal directly with the customer in providing services commonly known as customer service that are required to have the ability to serve customers accurately and quickly and have good communication skills. The purpose of this study was to determine the role of customer service as a receptionist, Deskman, salesman, customer rela...

  13. The Importance of Perceived Service Value in Retail Banking Services

    OpenAIRE

    Aleksandra Pisnik; Jasmina Dlačić; Borut Milfelner

    2016-01-01

    Purpose – In many industries, perceived service value is found to be a significant mediator between perceived service quality and customer satisfaction and loyalty. Therefore, this paper aims to test a conceptual model of perceived service value with its antecedents, such as perceived price and perceived service quality, and consequences, customer satisfaction and loyalty, in the retail banking industry. Design/Methodology/Approach – For the empirical study, a measurement instrument was d...

  14. Information System for the Goods Transport Service Network

    Directory of Open Access Journals (Sweden)

    Caj Holm

    2008-05-01

    Full Text Available Intermodal transport can reduce the load of the road infrastructure.Knowledge gives it the necessary competitiveness andhelps to control its costs. Fast reaction to changing conditions,opportunities and requirements gives remarkable advantage.Setting up integrated logistic chains using alternative transportmodes requires the trust and close interaction of a variety of actorsinvolved in managing the chain. Especially in the dynamicmobile environment, knowledge has so far not been effectivelyused. FREIGHTWISE tackles this complexity by developing aframework architecture anchored and validated in a range ofdemonstration cases involving commercial and public actors.This paper discusses the general FREIGHTWISE objectivesand its North-East Case, the Logistiikkainfo goods transportservice network information system to be implemented for theEstonian - Finnish transport chain.

  15. Mobile communications data services marketing

    Directory of Open Access Journals (Sweden)

    Stanislav Marušić

    2006-12-01

    Full Text Available Increasing revenue per user is very important for mobile operators because of shrinking growth from mobile voice services on a number of markets. At the same time, a more powerful platform enabling advanced mobile data services has emerged. Therefore, mobile data services offer great possibilities to operators in the future. Marketing plays the key role in offering new and existing data services. Experiences in launching various services, primarily a comparison of Japanese and other experiences, shows that different strategies and marketing mix employed in launching data services can lead to different business results in this area. The needs and preferences of Croatian mobile users are explored in this paper, especially in the following areas: the most used and potentially most interesting data services, a preferred way of paying for these services, the importance of transaction security in mobile payments and a comparison of the use of and interest in such services by users with more advanced mobile terminals and those with older mobile phones. Results imply that a strong and attractive presence of these services in the media is crucial to success. It is also important to communicate clearly the benefits of these services, along with lower prices (or promotional periods as well as easy activation and use. Last but not least: the existence of attractive content and applications (where fair arrangements among all providers of these services is the main prerequisite is essential for a faster adoption and use of these services.

  16. IoT Service Clustering for Dynamic Service Matchmaking.

    Science.gov (United States)

    Zhao, Shuai; Yu, Le; Cheng, Bo; Chen, Junliang

    2017-07-27

    As the adoption of service-oriented paradigms in the IoT (Internet of Things) environment, real-world devices will open their capabilities through service interfaces, which enable other functional entities to interact with them. In an IoT application, it is indispensable to find suitable services for satisfying users' requirements or replacing the unavailable services. However, from the perspective of performance, it is inappropriate to find desired services from the service repository online directly. Instead, clustering services offline according to their similarity and matchmaking or discovering service online in limited clusters is necessary. This paper proposes a multidimensional model-based approach to measure the similarity between IoT services. Then, density-peaks-based clustering is employed to gather similar services together according to the result of similarity measurement. Based on the service clustering, the algorithms of dynamic service matchmaking, discovery, and replacement will be performed efficiently. Evaluating experiments are conducted to validate the performance of proposed approaches, and the results are promising.

  17. Service Learning for Improvement of Customer Service Education in LIS

    Science.gov (United States)

    Colón-Aguirre, Mónica

    2017-01-01

    This work explores the ways in which academic librarians specializing in areas related to user services consider the courses they took as part of obtaining their library and information science (LIS) degree prepared them to deal with issues of customer service in their current work. Effective customer service is a central aspect of accomplishing…

  18. Rethinking Library Service: Improving the User Experience with Service Blueprinting

    Science.gov (United States)

    Pretlow, Cassi; Sobel, Karen

    2015-01-01

    Service blueprinting is a process that businesses use for analyzing and improving service. Originally presented in the Harvard Business Review in 1984, it has retained a strong following ever since. At present, it is experiencing a revival at numerous academic institutions. The authors of this article present the process of service blueprinting.…

  19. Service business model framework and the service innovation scope

    NARCIS (Netherlands)

    van der Aa, W.; van der Rhee, B.; Victorino, L.

    2011-01-01

    In this paper we present a framework for service business models. We build on three streams of research. The first stream is the service management and marketing literature that focuses on the specific challenges of managing a service business. The second stream consists of research on e-business

  20. ServiceBlueprinting as a service management tool in radiology

    International Nuclear Information System (INIS)

    Maurer, Martin H.; Hamm, Bernd; Teichgraeber, Ulf

    2011-01-01

    Purpose: To describe the ServiceBlueprint model as a suitable method of service management in clinical medicine using the example of the routine clinical setting of a radiological department. Materials and methods: ServiceBlueprinting is a concept for the analysis, visualization, and optimization of service processes. To investigate whether the model will also provide a suitable representation of medical services, particularly the provision of radiological services, ServiceBlueprints were created for the modality computed tomography (CT). To this end, an independent observer analyzed the workflow of 40 consecutive CT examinations. Results: The ServiceBlueprint provided an analysis of the status quo of the service processes in CT imaging modality. Weak points in the processes thus became immediately apparent. The model could also be used for personnel management in that it helped to define the roles of staff members from different categories in the value-added process. It served as a basis for the implementation of quality management systems according to Total Quality Management (TQM) and DIN-EN-ISO-9001:2000. Conclusions: The ServiceBlueprint model is a service management concept that is also suitable to visualize medical service processes in routine clinical settings like in a radiology department and has a multifarious potential in process optimization, implementation of quality management systems, and human resources management.