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Sample records for foodservice management performance

  1. Comparison of foodservice management performance level between dietitians and non-dietitians in senior centers using IPA

    Science.gov (United States)

    Lee, Yun-Kyoung

    2009-01-01

    This study investigated the management importance and performance level of foodservice managers at senior centers. Using the survey, perceived importance and performance levels of seven foodservice management areas were evaluated and analyzed. Data showed the foodservice facilities were being managed by dietitians (61.6%) or non-dietitians (38.9%). The result indicated that overall importance level (3.43) was higher than performance level (3.02) (psenior centers and find out which management area should be concentrated for more effective foodservice management. PMID:20016702

  2. Development needs of faculty in foodservice management.

    Science.gov (United States)

    Parham, E S; Benes, B A

    1997-03-01

    To determine the development needs of foodservice management (FSM) faculty originally prepared in other fields. Application of qualitative research methodologies to description and comparison of the perspective of three groups: faculty themselves, leaders in foodservice industry, and educators in advanced-degree programs. Purposive sampling of organization directories was used to recruit faculty members for two surveys (142 and 62 respondents) and four focus groups; 15 representatives from industry, professional organizations, and education (through an advisory committee); and 11 foodservice administration advanced-degree programs (through survey and study of program catalogs). Faculty competencies needed were compared from the three perspectives. Descriptive statistics plus chi 2 determinations were used to make comparisons. All three sources identified needs that could be classified into one of three groups: acquisition of theory, mastery of applications, and personal qualities. Theoretical groundwork needed included food science/quantity food production, financial and personnel management, marketing, customer satisfaction, and use of computer and other technologies. Although only 44% of faculty respondents had advanced degrees in FSM, their graduate study in other areas was applicable in meeting many of the competencies. Almost all faculty had some FSM industry experience-a high priority from all perspectives. Most faculty were involved in development activities and reported success in acquiring knowledge and application competence. The faculty members' lack of identification with FSM and their feelings of isolation were more problematic.

  3. Survey of computer technology in foodservice management education.

    Science.gov (United States)

    Miller, J L

    1989-09-01

    The status of the utilization of the computer as a tool in teaching foodservice management concepts in undergraduate dietetic education programs was determined. A questionnaire was administered to directors of Plan IV, V, and coordinated (undergraduate) programs at universities approved or accredited by The American Dietetic Association. Statistical analysis of the 137 usable responses (57%) showed that computers were used as a teaching tool in 85% of the programs surveyed. The majority of programs (58%) utilized microcomputers with floppy disk systems. Teaching laboratories equipped with computers were available in 83% of the programs represented by the respondents. Concepts most often taught with computer assistance included menu and recipe analysis and food cost accounting techniques. Ninety-four percent of the dietetic educators surveyed reported a need for increased utilization of the computer as a tool in teaching foodservice management concepts. Most respondents (92%) indicated that foodservice management educators need additional training in using the computer as a tool.

  4. Energy management within Canadian foodservice and hospitality education programs

    Energy Technology Data Exchange (ETDEWEB)

    1984-06-01

    This study identified 38 Canadian community colleges and universities that offer programs in the foodservice and hospitality technology. A combined mail and telephone survey was conducted to determine the extent that topics in the energy management field have penetrated the curricula at these institutions. The results of the study indicate that none of the institutions presently has a course within their curricula that concentrates specifically on energy management in the foodservice/hospitality industry. However, several administrators/instructors indicated that such topics as electrical demand cost control as well as energy conserving food processes and equipment were discussed within present programs. Overall, there was an indication that the emphasis on the energy management technology within the course material was increasing and that the need for related teaching aids, resource material and external technical support as stimuli was required. 2 refs., 1 fig.

  5. A new approach to the design of information systems for foodservice management in health care facilities.

    Science.gov (United States)

    Matthews, M E; Norback, J P

    1984-06-01

    An organizational framework for integrating foodservice data into an information system for management decision making is presented. The framework involves the application to foodservice of principles developed by the disciplines of managerial economics and accounting, mathematics, computer science, and information systems. The first step is to conceptualize a foodservice system from an input-output perspective, in which inputs are units of resources available to managers and outputs are servings of menu items. Next, methods of full cost accounting, from the management accounting literature, are suggested as a mechanism for developing and assigning costs of using resources within a foodservice operation. Then matrix multiplication is used to illustrate types of information that matrix data structures could make available for management planning and control when combined with a conversational mode of computer programming.

  6. Practices of Selected Foodservice Establishments in Iloilo City, Philippines

    Directory of Open Access Journals (Sweden)

    Raymund B. Moreno

    2015-02-01

    Full Text Available This study aimed to determine the practices of foodservice establishments in Iloilo City. The subjects of this study were selected foodservice establishments in Iloilo City which were selected purposively. The findings of the study showed that the number of foodservice establishments as respondents was equally divided into fast foods and specialty foodservice establishments in Iloilo City. Majority of the foodservice establishment was located uptown or outside of the City of Iloilo and has operated for more than five years. All specialty establishments have undergone accreditation by the Department of Tourism. Since the foodservice establishments practiced all times the different foodservice practices in purchasing, receiving, storage, inventory and safety it is recommended that the owners and managers should continue to perform the different practices to ensure quality service and satisfaction to the customers. It is recommended that the hotel and restaurant management teachers should disseminate the result of the study through their lecture and discussion so that the students could be aware of the good practices employed in the foodservice establishments and enable them to apply this in their future career as effective and productive foodservice worker. Similar study can be conducted to validate the results of this study using other variables and respondents.

  7. Foodservice Management of Health Industries Based on Customer Satisfaction

    OpenAIRE

    Zhong , Sheng; Hou , Lu; Rao , Zhiyong; Hu , Wen

    2015-01-01

    Part 11: Service Engineering; International audience; To support managerial decision making, this paper investigates the linkages among service, timeliness, product quality, price reasonableness, and customer satisfaction in a hospital. Considering the practical needs, we proposed STQP-SERVQUAL (customer satisfaction model of hospital foodservice) on the basement of SERVQUAL. Data from 281 questionnaires was analyzed. Using structural equation modeling, the results suggest that service, timel...

  8. Importance-Performance Analysis (IPA) of Foodservice Operation, Dietary Life Education, and Nutrition Counseling Tasks of Nutrition Teachers and Dietitians in Jeju, Korea.

    Science.gov (United States)

    Park, Eun A; Chae, In Sook; Jo, Mi Na

    2017-10-22

    The purpose of this study was to analyze foodservice operation, dietary life education, and nutrition counseling tasks of nutrition teachers and dietitians in elementary, middle, and high schools in Jeju, Korea, and to provide effective ways to implement dietary life education and nutrition counseling in schools. This study surveyed 94 nutrition teachers and 46 dietitians working at elementary, middle, and high schools in Jeju during 7-14 May 2015. The importance and performance of 16 tasks of nutrition teachers and dietitians were measured using questionnaires. The data was analyzed by using the SPSS software and Importance-Performance Analysis (IPA). Importance was ranked in the order of foodservice operation (4.72), dietary life education (4.37), and nutrition counseling (4.24); and performance was ranked in the order of foodservice operation (4.48), dietary life education (3.70), and nutrition counseling (3.22). The importance-performance matrix showed that in Quadrant 4, the "Concentrate Here" item was "nutrition and dietary life education for students", while in Quadrant 2, the "Possible Overkill" item was "cost control and office management". These findings suggest that it is important to reduce unnecessary administrative and office management tasks in order for nutrition teachers and dietitians to implement effective nutrition education, dietary life education, and nutrition counseling programs.

  9. A Biosecurity Checklist for School Foodservice Programs: Developing a Biosecurity Management Plan

    Science.gov (United States)

    US Department of Agriculture, 2004

    2004-01-01

    The purpose of this document is to introduce the need for securing foodservice operations from bioterrorism, provide a checklist of suggestions for improving the security of foodservice operations, and assist individuals responsible for school food service programs in strengthening the safety of the foodservice operation. While not mandatory, the…

  10. Importance–Performance Analysis (IPA of Foodservice Operation, Dietary Life Education, and Nutrition Counseling Tasks of Nutrition Teachers and Dietitians in Jeju, Korea

    Directory of Open Access Journals (Sweden)

    Eun A Park

    2017-10-01

    Full Text Available The purpose of this study was to analyze foodservice operation, dietary life education, and nutrition counseling tasks of nutrition teachers and dietitians in elementary, middle, and high schools in Jeju, Korea, and to provide effective ways to implement dietary life education and nutrition counseling in schools. This study surveyed 94 nutrition teachers and 46 dietitians working at elementary, middle, and high schools in Jeju during 7–14 May 2015. The importance and performance of 16 tasks of nutrition teachers and dietitians were measured using questionnaires. The data was analyzed by using the SPSS software and Importance–Performance Analysis (IPA. Importance was ranked in the order of foodservice operation (4.72, dietary life education (4.37, and nutrition counseling (4.24; and performance was ranked in the order of foodservice operation (4.48, dietary life education (3.70, and nutrition counseling (3.22. The importance–performance matrix showed that in Quadrant 4, the “Concentrate Here” item was “nutrition and dietary life education for students”, while in Quadrant 2, the “Possible Overkill” item was “cost control and office management”. These findings suggest that it is important to reduce unnecessary administrative and office management tasks in order for nutrition teachers and dietitians to implement effective nutrition education, dietary life education, and nutrition counseling programs.

  11. The Possibilities of Reducing Food Choice to Improve the Performance of College Foodservices.

    Science.gov (United States)

    Mirosa, Miranda; Loh, Joanne; Spence, Heather

    2016-07-01

    College administrative and management leaders, foodservice personnel, and student residents value social, nutritional, financial, and environmental sustainability in their dining expectations. Menu choice reduction looks promising as a strategy to achieve these goals. However, foodservice research about dominant attitudes across these stakeholders is limited. To identify qualitative views from all stakeholders about choice reduction to ensure that any changes to the meal service are not to the detriment of consumer satisfaction. A comprehensive list of 74 statements representing the spectrum of attitudes surrounding choice was generated by searching a variety of resources, including academic literature and Internet sites, and by conducting semistructured interviews with stakeholders. A final set of 42 statements resulted from researcher scrutiny for optimum balance, clarity, appropriateness, simplicity, and applicability. A new sample of participants was then asked to sort these 42 statements into a normal distribution grid from "strongly disagree" to "strongly agree." A purposive convenience sample of stakeholders (staff n=5 and residents n=4) was used to identify statements about choice reduction. A second sample of stakeholders (staff n=6 and residents n=29) were recruited to sort the final 42 statements. Q methodology analysis techniques were used. This involved conducting a by-person factor analysis, using the centroid factor extraction method because of the permissiveness it allows for data exploration. A varimax factor rotation to enhance interpretability of the results identified shared viewpoints. Three dominant viewpoints toward the possibility of choice reduction in the meal service were identified. Factor 1 was "health driven" (in which healthiness was paramount). Factor 2 was "variety seekers" (in which choice had instrumental value). Factor 3 was "choice lovers" (in which choice had intrinsic value). Although participants could see a number of

  12. Technology in School Foodservice Operations.

    Science.gov (United States)

    Callahan, Tom; Sharma, Vijay K.

    2002-01-01

    Describes the current state of technology to manage school food-service operations, including, for example, the use of automation to identify and feed needy students and the use of the Internet. Describes challenges of implementing an automated system. (PKP)

  13. What can foodservice operators do to remedy undernutrition in hospitals?

    DEFF Research Database (Denmark)

    Mikkelsen, Bent Egberg; Beck, Anne Marie; Balknäs, Ulla Nilsson

    2003-01-01

    issued guidelines to improve the nutritional care and foodservice practices. The result of the study points at a number of major problems related to the different staff groups, the patients and the management. Among the staff groups involved in foodservice and nutritional care there seems to be a lack...... unaware of the key role of both foodservice and nutritional care. Different staff groups must combine efforts in order to make foodservice become successful nutrition. Among these groups, the foodservice staff is a key player, though ward staff, physicians, dietitians, nurses and hospital orderlies also...

  14. Trends impacting food safety in retail foodservice: implications for dietetics practice.

    Science.gov (United States)

    Sneed, Jeannie; Strohbehn, Catherine H

    2008-07-01

    Food safety in retail foodservice is increasingly important to consumers. Trends that impact food safety concerns include the increasing number of meals eaten away from home, increasing consumer awareness about food safety, an aging population, changes in the foodservice workforce, changing technology in work environments, changes in food procurement, foodservice risk factors, and food defense concerns. Each of these trends has implications for dietetics practice, both in working with consumers and managing foodservice operations.

  15. Computer technology in institutional foodservice.

    Science.gov (United States)

    McCool, A C; Garand, M M

    1986-01-01

    A survey research study profiled foodservices and foodservice managers in health care and educational institutions that applied computer technology to their operations. The survey also examined the extent to which computers were applied to management and client service functions. Both the size and the type of institution were found to be significantly related to computer usage. The larger the institution, the greater the extent of indicated usage. Educational institutions used computers more than all types of health care institutions. Mainframe systems (time shared internally or externally) were the predominant computers used. Internal mainframe systems and minicomputers were used significantly more by educational institutions than by health care institutions. The manager most likely to use computers was a man of any age with at least a bachelor's degree who was employed full-time within the institution. He had taken at least six business management courses and had at least some understanding of and ability to apply systems management concepts to his daily management practices. Applications were categorized into five functional areas: menu, purchasing/storage, production, client service, and managerial information. Managerial information applications were most frequently reported by all respondents, with large institutions and elementary/secondary schools reporting the greatest usage for those applications. Several purchase/storage and production applications were significantly related to type or to size or to both, with large institutions and college/university foodservices reporting the greatest usage. Menu precosting was the only significant menu function, and that was significant only relative to institutional type. No client service functions were significantly related to either type or size.

  16. Comparison of students' foodservice satisfaction between Korea and US

    OpenAIRE

    Jeong, Eunkyung; Chun, Youngah; Joo, Nami; Yoon, Ji-young

    2013-01-01

    This study analyzes important factors of foodservice in school through comparison of students' satisfaction of using foodservice in Korea and US in order to meet students' expectations. The survey was composed of 4 categories including menu, service, hygiene, and facility and it was carried out in both countries to evaluate satisfaction. First, comparison of satisfaction between two countries was made using t-test. Secondly, multiple regression was performed to identify factors affecting sati...

  17. Consumer perceptions on sustainable practices implemented in foodservice organizations in Korea.

    Science.gov (United States)

    Ju, Seyoung; Chang, Hyeja

    2016-02-01

    Sustainable practices in foodservice organizations including commercial and noncommercial ones are critical to ensure the protection of the environment for the future. With the rapid growth of the foodservice industry, wiser usage of input sources such as food, utilities, and single use packaging should be reconsidered for future generations. Therefore, this study aims to investigate the customer's perceptions on sustainable practices and to identify the relationship among sustainable practices, social contribution and purchase intention. The study was conducted using content analyses by reviewing articles on sustainable food service practices published domestically and abroad. Thereafter, data were collected with a face-to-face survey using a questionnaire and analyzed with factor analyses and multiple regressions. Sustainable practices classified with factor analysis consisted of 6 dimensions of green food material procurement, sustainable food preparation, green packaging, preservation of energy, waste management, and public relations on green activity, with a total of 25 green activities in foodservice operations. Consumers were not very familiar with the green activities implemented in the foodservice unit, with the lowest awareness of "green food material procurement (2.46 out of 5 points)", and the highest awareness of "green packaging (3.74)" and "waste management (3.28). The factors influencing the perception of social contribution by foodservice organizations among 6 sustainable practice dimensions were found to be public relations on green activity (β = 0.154), waste management (β = 0.204) and sustainable food preparation (β = 0.183). Green packaging (β = 0.107) and the social contribution of the foodservice organization (β = 0.761) had strong relationships with the image of the organization. The purchase intentions of customers was affected only by the foodservice image (β = 0.775). The results of this study suggest that sustainable practices by

  18. The Dimensions of Customer Preference in the Foodservice Industry

    OpenAIRE

    Abdullah, Firdaus; Abang Abdurahman, Abang Zainoren; Hamali, Jamil

    2013-01-01

    Today's foodservice industry management must place a high priority on understanding the growing markets resulting from rapid urbanization and rising numbers of tourists. This industry has a huge impact on the global economy but it is affected by customers' ever-changing preferences. Managers need to gain and sustain strategic advantage in this highly competitive industry, thus a local customer preference assessment is crucial. This paper presents the dimensions of customer preference in the f...

  19. Energy Efficiency in Food-Service Facilities : The Case of Långbro Värdshus

    OpenAIRE

    Paillat, Etienne

    2011-01-01

    Food-service facilities have high energy intensities compared to other commercial buildings due to their energy use for cooking and refrigeration. Assessing the energy performance of such facilities has two main purposes. The first one is to evaluate how efficient food-service facilities are and to compare the results with other similar facilities. The second objective is to get a deeper analysis of the energy uses, what enables an easier identification of the processes whose energy efficienc...

  20. Quality, efficiency, and sustainability in the foodservice supply chain

    DEFF Research Database (Denmark)

    Wang, Yang; Grunow, Martin

    Consumers have become more and more demanding with regards to food quality, food safety, sustainability, and associated product attributes. Looking at food supply chains from an integrated point of view has therefore become an industry paradigm. The overall aim of this thesis is to contribute...... to the literature with regards to the development of efficient, high-quality, and sustainable food supply chains; especially focusing on integrated methodologies. In this thesis, research is presented on the inclusion of the specifics of the food industry, food engineering related knowledge, and sustainability...... assessment methodology into food supply chain management. This thesis builds on a case from the foodservice industry, which is used throughout the thesis to illustrate the proposed methodologies. As an important part of the food industry, the foodservice industry connects agricultural producers, food...

  1. Healthcare foodservice report 1993. Getting ready for reform. Interview by Mitchell Schechter.

    Science.gov (United States)

    Bennett, N; Evert, D; Gessel, A; Fowler, K; Johnston, D

    1993-06-01

    Hospital foodservice directors & dietitians are facing the greatest challenge of their careers -- to prepare, along with their institutions, for the most thoroughgoing reform of America's healthcare system ever proposed. Healthcare institutions across the country are seeking the means to offer enhanced patient services & gain competitive advantages by forming new alliances, new patient-centered care systems & cost-reduction programs. To aid in these efforts, their foodservices are developing comprehensive cross-training schemes, inter-departmental teams with other service groups & new ways to cut operating subsidies. Here's how five hospital foodservice departments are using cost controls, revenue building, quality management processes & enhanced efficiencies to help their institutions prepare for the changes ahead.

  2. Current and future practices in hospital foodservice.

    Science.gov (United States)

    Silverman, M R; Gregoire, M B; Lafferty, L J; Dowling, R A

    2000-01-01

    To identify current operational practices and expectations for future practices in hospital foodservice; establish the probability that current practices will change; and determine whether differences in practices exist on the basis of profit status and hospital size. A questionnaire, to determine current practices, probability of change, and expectations for future practices, was mailed to foodservice directors. A random sample of 500 foodservice directors in US hospitals with 200 or more beds. A total of 214 questionnaires were returned for a response rate of 43%. Descriptive statistics were used to report current practices, probability of change, and expectations for future practices. The Kruskal-Wallis test was conducted to examine whether the probability of change ratings differed on the basis of hospital profit status and size. chi 2 Analysis was used to examine whether expectations for future practices differed based on hospital profit status and size. Currently 81% of hospital foodservice departments have fewer than 100 employees; 73% have revenue budgets of less than $2 million; 49% have expense budgets greater than $2 million; 55% use a selective menu, often (43%) 1-week in length; 74% use conventional food production technology; 81% have a centralized, hot tray line; 91% operate a cafeteria; 96% do on-site catering; 69% have differential pricing for employee meals; 58% have subsidized employee meals; and 19% have coffee kiosks. Changes in current practices are expected in several areas. Foodservice directors expect to serve meals to fewer inpatients (71%), employ less staff (73%), have smaller expense budgets (70%), and generate more revenue (61%). Kruskal-Wallis and chi 2 analyses indicated few differences on the basis of hospital profit status and size. There was little consensus among directors on how to best respond to these environmental changes. Hospital foodservice practices will change in the future. Foodservice directors are using a variety of

  3. Relationship of Ethical Leadership, Corporate Social Responsibility and Organizational Performance

    Directory of Open Access Journals (Sweden)

    Min-Seong Kim

    2018-02-01

    Full Text Available Corporate social responsibility (CSR has become a major part of the foodservice industry due to external forces which encourage enterprises’ responsiveness. In reality, consumers’ social concern influences their attitudes towards foodservice firms’ socially responsible practices and purchase decisions, thereby influencing senior management to react. Considering this issue, this study examines the impact of senior management’s ethical leadership in evaluating operational, commercial, and economic performances along with the mediating role of CSR in the foodservice industry. A conceptual model was formulated and empirically tested based on responses from 196 foodservice franchise firms in South Korea. The results indicated ethical leadership significantly influenced CSR and operational performance, while CSR also had a positive effect on operational and commercial performances. Additionally, operational performance had a significantly positive influence on commercial performance, which subsequently enhanced economic performance. Overall, the findings highlight the role that ethical leadership exhibited by senior management of foodservice franchises influenced initiation of CSR activities, which provide implications for research and industry practice and is outlined.

  4. Performance Management or Performance Based Management?

    OpenAIRE

    Cristina PROTOPOPESCU

    2013-01-01

    In this paper we present some considerations about performance and performance management. Starting with the challenge of defining the performance concept, we intend to establish if „performance management” can be a new management system or it is just a sophisticated term for a HR strategy in order to improve the performance of teams and individuals. We also try to discuss the conection between performance management and management by objectives. Whether or not it is exageratted to talk about...

  5. Hazard Analysis and Critical Control Point Program for Foodservice Establishments.

    Science.gov (United States)

    Control Point ( HACCP ) inspections in foodservice operations throughout the state. The HACCP system, which first emerged in the late 1960s, is a rational...has been adopted for use in the foodservice industry. The HACCP system consists of three main components which are the: (1) Assessment of the hazards...operations. This manual was developed to assist local sanitarians in conducting HACCP inspections and in educating foodservice operators and employees

  6. Food Safety Training Is Associated with Improved Knowledge and Behaviours among Foodservice Establishments’ Workers

    Directory of Open Access Journals (Sweden)

    Hezekiah Kehinde Adesokan

    2015-01-01

    Full Text Available Though several studies have evaluated the association between food safety training and behavior, little has investigated different training components in association with food handlers’ performance. Foodservice workers (N=211 with at least two years’ experience were willing to participate and were selected from major foodservice establishments in Ibadan, southwestern Nigeria, and completed a survey to evaluate the association between training, training area, duration, and refresher training and food safety knowledge and practices. We observed an association between training and knowledge (P=0.000 as well as practices (P=0.05 of food safety while different training areas contributed similarly to food handlers’ knowledge (P=0.17 and practices (P=0.08. However, there was a significant decline in knowledge (P=0.01 and practices (P=0.001 with an increase in training duration. Furthermore, foodservice employees with refresher training demonstrated significantly higher knowledge (P=0.000 and practice (P=0.003 levels than those without, being about 45 and 14 times more likely to, respectively, improve their knowledge (OR = 45; 95% CI: 3.47–584.34 and practice (OR = 13.5; 95% CI: 2.01–90.69. Researchers should always consider varying training components before making assertions regarding effectiveness of training on foodservice workers’ behaviour.

  7. University foodservices' potential for providing environmental education to students.

    Science.gov (United States)

    Slobbé, Chelsea; Mirosa, Miranda; Thomson, Carla

    2017-04-01

    University foodservices are potentially well placed to foster environmental education in a non-classroom setting and so could have the power to benefit communities through producing environmentally literate graduates. Buy-in from foodservice staff is critical for realising this potential, so understanding what foodservice staff think about their foodservice engaging in the provision of environmental education is essential. The aim of this study was to identify the dominant perspectives held by university foodservice staff about the desirability and realities of fostering environmental education in their workplaces. The study design integrated two phases: (i) 36 foodservice staff conducted a card-sorting activity that revealed four dominant viewpoints; (ii) 60 foodservice staff completed a survey where they identified with one of these viewpoints. The study was conducted in Dunedin, New Zealand. The four main perspectives were The 'Believer', the 'Relatively Positive Integrator', the 'Uncertain Contender' and the 'Sceptic'. All of the perspective groups, except for Sceptic, believed environmental education in their workplace was desirable. In the survey, 25% of the 60 participants self-identified with the Believer narrative, 40% with the Relatively Positive Integrator, 25% with the Uncertain Contender and 10% with the Sceptic. There were no significant differences between factors for sociodemographic characteristics. A paradigm shift in foodservice framework thinking could unlock the potential university foodservice has to assist universities whose strategic mission is to embed environmental education in both curricular and co-/extracurricula activities. © 2017 Dietitians Association of Australia.

  8. Getting a taste for food waste: a mixed methods ethnographic study into hospital food waste before patient consumption conducted at three New Zealand foodservice facilities.

    Science.gov (United States)

    Goonan, Sarah; Mirosa, Miranda; Spence, Heather

    2014-01-01

    Foodservice organizations, particularly those in hospitals, are large producers of food waste. To date, research on waste in hospitals has focused primarily on plate waste and the affect of food waste on patient nutrition outcomes. Less focus has been placed on waste generation at the kitchen end of the hospital food system. We used a novel approach to understand reasons for hospital food waste before consumption and offer recommendations on waste minimization within foodservices. A mixed methods ethnographic research approach was adopted. Three New Zealand hospital foodservices were selected as research sites, all of which were contracted to an external foodservice provider. Data collection techniques included document analyses, observations, focus groups with kitchen staff, and one-on-one interviews with managers. Thematic analysis was conducted to generate common themes. Most food waste occurred during service and as a result of overproduction. Attitudes and habits of foodservice personnel were considered influential factors of waste generation. Implications of food waste were perceived differently by different levels of staff. Whereas managers raised discussion from a financial perspective, kitchen staff drew upon social implications. Organizational plans, controls, and use of pre-prepared ingredients assisted in waste minimization. An array of factors influenced waste generation in hospital foodservices. Exploring attitudes and practices of foodservice personnel allowed an understanding of reasons behind hospital food waste and ways in which it could be minimized. This study provides a foundation for further research on sustainable behavior within the wider foodservice sector and dietetics practice. Copyright © 2014 Academy of Nutrition and Dietetics. Published by Elsevier Inc. All rights reserved.

  9. Development of Career Progression Systems for Employees in the Foodservice Industry. Final Report.

    Science.gov (United States)

    National Restaurant Association, Chicago, IL.

    Firms representing four segments of the foodservice industry (institutional foodservice (9 jobs), commercial restaurants (19 jobs), hotel foodservice (100 jobs), and airline foodservice (10 jobs), participated in a career and training study to test the feasibility of designing and implementing career progression (c.p.) systems within these…

  10. Prevalence of food production systems in school foodservice.

    Science.gov (United States)

    Brown, Denise M

    2005-08-01

    What is the prevalence of central kitchens that use either cook-chill or cook-freeze production systems in school foodservice settings? A descriptive study using a 5-minute telephone survey during normal working hours was conducted. Questions were designed to be easily answered with minimal need to reference other documentation. Five hundred forty school foodservice directors, managers, and supervisors working in school districts of all sizes across the United States were randomly sampled from a national commercial directory of school districts for the study. A total of 353 individuals completed the survey representing 49 of 50 states. Means, standard deviations, and percentages were evaluated for all data collected. Descriptive statistics of school district characteristics, prevalence of production systems, food transport systems, inventory methods and equipment used for reheating food are reported. The most frequently reported production system was on-site kitchens (45.3%) followed by combination production systems (40.5%) where a central kitchen delivered to a number of satellite locations in addition to schools with on-site food preparation. Central kitchens without additional on-site kitchens represented 14.2% of this study. Of those school districts using either central kitchens or combination production systems, 78% reported hot-food preparation using hot-food delivery to satellites. Cook-chill or cook-freeze production systems were reported by 22% of respondents. The high proportion of school districts that prepared and delivered foods hot to satellite sites supports continuing efforts to identify food safety practices and issues related to maintaining food quality in schools.

  11. State of the art in marketing hospital foodservice departments.

    Science.gov (United States)

    Pickens, C W; Shanklin, C W

    1985-11-01

    The purposes of this study were to identify the state of the art relative to the utilization of marketing techniques within hospital foodservice departments throughout the United States and to determine whether any relationships existed between the degree of utilization of marketing techniques and selected demographic characteristics of the foodservice administrators and/or operations. A validated questionnaire was mailed to 600 randomly selected hospital foodservice administrators requesting information related to marketing in their facilities. Forty-five percent of the questionnaires were returned and analyzed for frequency of response and significant relationship between variables. Chi-square was used for nominal data and Spearman rho for ranked data. Approximately 73% of the foodservice administrators stated that marketing was extremely important in the success of a hospital foodservice department. Respondents (79%) further indicated that marketing had become more important in their departments in the past 2 years. Departmental records, professional journals, foodservice suppliers, observation, and surveys were the sources most often used to obtain marketing data, a responsibility generally assumed by the foodservice director (86.2%). Merchandising, public relations, and word-of-mouth reputation were regarded as the most important aspects of marketing. Increased sales, participation, good will, departmental recognition, and employee satisfaction were used most frequently to evaluate the success of implemented marketing techniques. Marketing audits as a means of evaluating the success of marketing were used to a limited extent by the respondents.

  12. Gestão de pessoas em unidades produtoras de refeições comerciais e a segurança alimentar People management in foodservice establishments and food safety

    Directory of Open Access Journals (Sweden)

    Suzi Barletto Cavalli

    2007-12-01

    of Campinas (State of São Paulo and Porto Alegre (State of Rio Grande do Sul, divided into segments: self service by weight, barbecue restaurants and fast food restaurants. The total sample consisted of 108 establishments, 62 in Porto Alegre and 46 in Campinas. The managers of the restaurants were interviewed using a previously tested questionnaire comprised of open and closed questions. RESULTS: We observed that only 21.7% of the employees attended courses and specific training in their field of work. Elementary school level prevailed among the human resources, with both genders being present in the same proportion. Most establishments adopt hiring criteria, and personal presentation is the most important. Personal hygiene of the employees was considered of "vital importance" by the managers. Insufficient experience, responsibility in conducting the activities and formal education for the position are among the main difficulties found by the foodservice companies when hiring personnel. CONCLUSION: People management in the field of commercial restaurants must be qualified, so that adequate food safety conditions can be offered for the consumers.

  13. Use of capital budgeting techniques by foodservice directors in for-profit and not-for-profit hospitals.

    Science.gov (United States)

    Daniels, R D; Gregoire, M B

    1993-01-01

    Foodservice directors, who often control one of the largest cost centers in the hospital, are being challenged to manage resources more effectively. Capital budgeting techniques can help enhance a department's cost-effectiveness. The purpose of this study was to assess the use by foodservice directors in nongovernment, not-for-profit and investor-owned, for-profit hospitals of capital budgeting techniques such as payback period, average accounting rate of return, net present value, profitability index, and internal rate of return. Data collected from 84 directors included their use of capital budgeting techniques and operational information about their department. Results indicated that not-for-profit hospital foodservices had significantly more full-time equivalent employees than for-profit hospital foodservices--means of 66 and 52, respectively. Size of capital budget was not strongly correlated with any of the operational variables measured. Many of the directors in both types of hospitals used some capital budgeting techniques. However, directors in for-profit hospitals were much more likely than those in not-for-profit hospitals (92% vs 72%) to use capital budgeting techniques.

  14. Industrial Research Performance Management

    CERN Document Server

    Samsonowa, Tatjana

    2012-01-01

    Managers are increasingly concerned with the typical methods available for organizational performance measurement and control. Research into performance measurement, within the field of innovation management, has been variously approached through frameworks for performance measurement in general (for example, the Balanced Scorecard by Norton and Kaplan), R&D performance management, and surveys on in-use Key Performance Indicators (KPIs). It is striking, however, that almost no research has focused explicitly on the performance measurement of research activities, or indeed tried to develop a sy

  15. Avionics System Performance Management

    National Research Council Canada - National Science Library

    Damania, Bhavesh

    1998-01-01

    .... The reasons for improved performance management include advances in processor technology and architectures, increasingly integrated systems, and the requirement of reducing costs in developing and deploying the systems...

  16. Managing employee performance.

    Science.gov (United States)

    McConnell, Charles R

    2004-01-01

    Performance management consists of significantly more than periodic evaluation of performance. It is the art and science of dealing with employees in a manner intended to positively influence their thinking and behavior to achieve a desired level of performance. It is essential for the manager to always model positive behavior concerning performance; what one does or says as a manager always has an influence on others. The kinds of employee behavior most likely encountered relative to performance management efforts stem from resistance to change and lack of complete understanding of what is expected. Employee participation must be elicited whenever possible for performance improvement; as far as the inner working details of a specific job are concerned, there is no one who knows the job better than the person who does it everyday. For each task to be done, an employee needs to know what output is expected, how this output will be measured, and what standards are applied in assessing the output. Managing employee performance requires ongoing contact with each employee, regular feedback, and whatever coaching, counseling, and training are necessary to bring an employee back on track when a problem appears. Sustaining efficient and effective employee performance requires the manager's ongoing attention and involvement.

  17. Factors Effect Direct Cost of Hospital Foodservices and Approximate Cost Analyze

    Directory of Open Access Journals (Sweden)

    Fatma Çelik

    2006-01-01

    Full Text Available The aim of this study was to investigate the cost of foodservice for the university hospital by taking into account of the criteria’s of well diet balanced using information technology. The data explain cost of food were obtained from input, output of hospital food barn that processed by hospital information system for 1995, 2000-2004 years. All details for calculating the net expenditure of food and direct cost of nutrition services were obtained from hospital information system that records all data on line. The energy and nutrient values of daily food served were calculated using the output of hospital food barn by the computer software that was developed. It was found that, our hospital catering system supplied a daily food ration of 2728 kcal and 98,1 gr protein/person in 2004.It has found that the cost of food was increased 10 times from 1995 to 2004. The expenditure of food groups that used in the hospital was 58.96% percent in the total cost of all nutrition services. The big part (28.92% of food expenditure was red meat and pulses. It has been thought that the daily approximate food cost for per person was 3,15 YTL. The total approximate cost could be estimated by adding the cost of staffs and the various managing expenditures to the approximate food cost. These data would be used to make the hospital foodservices private.In conclusion, to be successful in managing hospital food services depends on regular inspection and to take all costs under control daily. To present the results of cost analysis for hospitals will increase the quality of foodservices and will be possible to compare with the others.

  18. Benchmarking and Performance Management

    Directory of Open Access Journals (Sweden)

    Adrian TANTAU

    2010-12-01

    Full Text Available The relevance of the chosen topic is explained by the meaning of the firm efficiency concept - the firm efficiency means the revealed performance (how well the firm performs in the actual market environment given the basic characteristics of the firms and their markets that are expected to drive their profitability (firm size, market power etc.. This complex and relative performance could be due to such things as product innovation, management quality, work organization, some other factors can be a cause even if they are not directly observed by the researcher. The critical need for the management individuals/group to continuously improve their firm/company’s efficiency and effectiveness, the need for the managers to know which are the success factors and the competitiveness determinants determine consequently, what performance measures are most critical in determining their firm’s overall success. Benchmarking, when done properly, can accurately identify both successful companies and the underlying reasons for their success. Innovation and benchmarking firm level performance are critical interdependent activities. Firm level variables, used to infer performance, are often interdependent due to operational reasons. Hence, the managers need to take the dependencies among these variables into account when forecasting and benchmarking performance. This paper studies firm level performance using financial ratio and other type of profitability measures. It uses econometric models to describe and then propose a method to forecast and benchmark performance.

  19. Workplace foodservice; perception of quality and trust.

    Science.gov (United States)

    Price, Sarah; Hartwell, Heather; Hemingway, Ann; Chapleo, Chris

    2016-02-01

    In settings such as workplaces there is a growing acceptance that the food provided has a significant impact on health and wellbeing. This is a captive environment where the overall contribution of the meal served could be an important element of the overall diet and represents an under researched area. Despite growing demand, little information is available; time pressure when making food choice alongside the challenge of understanding information provided can act as barriers for healthy selection and can also decrease confidence in the food system. We would also argue that the fundamental human right of informing consumers what they are eating is not currently being addressed and is underscored. This study used focus groups to explore criteria that motivate peoples' food choice in a workplace foodservice setting. Thematic analysis was applied to categorise data according to frequently occurring responses. Data were collected from four focus groups in Germany and the UK with a total of 23 participants. Although there is little expectation in the quality of food served in the workplace, respondents valued any transparency of information and the opportunity to socialise with other work colleagues. Criteria of importance were identified as: Value for money, Variety, Naturalness, Nutrition, Portion Size, Taste, Visual Appearance, Origin, Animal welfare, Environmental impact, Fair Trade and Organic. Gaining insight into these criteria can enable operators to meet the needs and expectations of their customers in order to increase confidence in the food provided and in addition signpost a healthier selection. Copyright © 2015 Elsevier Ltd. All rights reserved.

  20. University Performance Management

    DEFF Research Database (Denmark)

    quantitative measurement systems for resource allocation and performance evaluation. Compared to other countries the changes in performance measurements and governance of the Danish universities are radical and the Minister of Science heralded them as "the greatest change in university management since...

  1. Project Management Performance Drivers

    OpenAIRE

    Ra’ad, Mohammed A.; Najdawi, Mohammad K.

    2010-01-01

    The practice of project management has gained enormous importance over the past several years in various business industries. “In industries as diverse as pharmaceuticals, software, and aerospace, projects drive business” (Wheatley). This gain of importance can be attributed to the magnitude of the impact project performance results in terms of time, cost, and scope have over the project performing entity. “On the basis of data released by the Bureau of Economic Analysis, part of the US De...

  2. Environmental Management Performance Report

    International Nuclear Information System (INIS)

    EDER, D.M.

    2002-01-01

    The purpose of this report is to provide the Department of Energy Richland Operations Office (RL) a monthly summary of the Central Plateau Contractor's Environmental Management (EM) performance by Fluor Hanford (FH) and its subcontractors. Only current FH workscope responsibilities are described and other contractor/RL managed work is excluded. Please refer to other sections (BHI, PNNL) for other contractor information. Section A, Executive Summary, provides an executive level summary of the cost, schedule, and technical performance described in this report. It summarizes performance for the period covered, highlights areas worthy of management attention, and provides a forward look to some of the upcoming key performance activities as extracted from the contractor baseline. The remaining sections provide detailed performance data relative to each individual subproject (e.g., Plutonium Finishing Plant, Spent Nuclear Fuels, etc.), in support of Section A of the report. All information is updated as of January 31, 2002 unless otherwise noted. ''Stoplight'' boxes are used to indicate at a glance the condition of a particular safety area. Green boxes denote either (1) the data are stable at a level representing ''acceptable'' performance, or (2) an improving trend exists. Yellows denote the data are stable at a level from which improvement is needed. Red denotes a trend exists in a non-improving direction

  3. Performance Management and Reward

    Science.gov (United States)

    Yiannis, Triantafyllopoulos; Ioannis, Seimenis; Nikolaos, Konstantopoulos

    2009-08-01

    The article aims to examine, current Performance Management practices on Reward, financial or non-financial using lessons from the literature and the results of a qualitative analysis as these revealed from the interview of some executive members of Greek companies.

  4. Role of food safety in procedures adopted for the purchase of minimally processed and fresh vegetables by foodservices

    Directory of Open Access Journals (Sweden)

    Kátia Regina Martini Rodrigues

    2010-12-01

    Full Text Available This research was designed to analyze whether the procedures adopted by foodservice establishments for the purchase of minimally processed and fresh vegetables favor the acquisition of safe products. This research investigated the purchasing policies of such establishments, whether self-managed or administered by foodservice contractors, in the municipality of Campinas and its outlying districts. A random sample of thirty-nine establishments participated in the research. The instruments for data collection were pre-tested, and the actual interviews were conducted by trained personnel. Comparative analyses were made using various statistical tests. All of the participating establishments purchase fresh vegetables, although only six of them use minimally processed ones. For most of the establishments, price is at least one of the most important criteria for the selection of a supplier, and they do not normally monitor the safety of the fresh products purchased (51.3%, nor do they make regular technical visits to guarantee quality (46.2%; moreover, most do not carry out a supplier development program. It is suggested that routine technical visits to suppliers should be adopted, as well as the creation of courses, such as those dealing with the safety of vegetables and supplier development, to be offered to foodservices.

  5. Managing human performance

    International Nuclear Information System (INIS)

    Strucic, M.; Kavsek, D.

    2004-01-01

    Human performance remains a significant factor for management attention not only from a reactor safety perspective, but also from a financial one. Recent significant events analysis shows that human errors are still dominant causes and contributors to them. An analysis of significant events in nuclear industry occurred through 15-years period revealed that three of four significant events were triggered by human error, although the number of events have dropped by more than a factor of four. A number of human performance breakdowns occurred in the application of errorprevention techniques. These included a lack of pre-job briefs, inadequate turnover of tasks, ineffective use of peer checking, inadequate procedure adherence, and failure to apply a questioning attitude when unexpected changes were encountered in the task. Attempts by the industry to improve human performance have traditionally focused at the worker level. However, human error occurs within the context of the organization, which can either foster or resist human error. The greatest room for improvement lies not only in the continued improvement of front-line worker performance but more so in the identification and elimination of weaknesses in the organizational and managerial domains that contributes to worker performance at the job site. Based on mentioned analysis, other industrial sources and own operating experience, NPP Krsko is paying more attention to improve human performance among own as well as contractor workers. Through series of programs and activities, such as Reactivity Management Program, Safety Culture Program, Self-assessment Program, Corrective Action Program, Plant Performance Monitoring Program, developed in last few years, and through new procedures, written guides and publications, training and management efforts, number of human errors is going to be reduced. Involvement of higher levels of NPP Krsko organization in promotion and use of Human Performance techniques is

  6. Importance of relationship quality and communication on foodservice for the elderly

    Science.gov (United States)

    Back, Ki Joon; Shanklin, Carol W.

    2011-01-01

    In order to promote foodservice for the elderly, foodservice managers in Continuing Care Retirement Communities (CCRCs) must identify the main factors to enhance the satisfaction and behavioral intentions with food service. The purpose of this study was to investigate the relationships between relationship quality (consisting of trust, commitment, and satisfaction) and communication in the formation of elderly's behavioral intentions with food services at CCRCs. A survey was administered to residents in two CCRCs and a total of 327 residents participated. A tested structural equation model exhibited good model fit and explanatory power of the study construct. Satisfaction directly influenced word-of-mouth and service quality has an influence on commitment. Commitment was a significant determinant of behavioral intentions to eat more often in the dining room. Also, communication showed positive association with trust. The results provided strong evidence for the importance of satisfaction and communication as a consequence of relationship marketing efforts. Suggestions for future research to better understand the elderly' behavioral intention judgments were given. PMID:21487500

  7. Foodservice tendencies and tourists’ lifestyle: new trends in tourism

    OpenAIRE

    Sarmento, E.; Loureiro, S.; Martins, R.

    2017-01-01

    Food and catering are an ever-changing industry that influences, and it is influenced by the lives of millions of people in the world. The products and services provided by this business are constantly adapting to the influencing variables that are on-growing. Actually, consumers create the tendencies and are incredibly demanding on what they want and do not want. Tourists as consumers seek products that can adapt to your lifestyle. Therefore, in the foodservice field, restaurants are require...

  8. Material management performance indicators for upper management

    International Nuclear Information System (INIS)

    O'Loughlin, R.C.

    1987-01-01

    The purpose of this paper is to develop a case for the use of performance indicators by upper management to monitor the effectiveness of material management operations at nuclear power plants. The paper establishes that the use of performance indicators is not a pro forma matter. There are specific standards and conditions to which the material management operation must conform for the performance measures to be meaningful. The paper concludes with discussion of the application and use of specific performance indicators. Proper use of selected performance indicators can remove the mystery and uncertainty for management about an aspect of nuclear plant operations that has significant budget implications

  9. Training: An Opportunity for People with Disabilities in School Foodservice Operations

    Science.gov (United States)

    Paez, Paola; Arendt, Susan; Strohbehn, Catherine

    2011-01-01

    Purpose/Objectives: This study assessed current training methods and topics used at public school foodservice operations as well as school foodservice representatives' attitudes toward training employees with disabilities. Methods: A mixed method approach of data collection included two phases. Phase I used a more qualitative approach; interviews…

  10. 76 FR 62341 - Agency Information Collection Activities: Proposed Collection; Comment Request-School Foodservice...

    Science.gov (United States)

    2011-10-07

    ...: Proposed Collection; Comment Request--School Foodservice Indirect Cost Study AGENCY: Food and Nutrition... information collection for the School Foodservice Indirect Cost Study. DATES: Written comments on this notice... or other forms of information technology. Comments may be sent to: John Endahl, Senior Program...

  11. HB 1347 and Its Relationship to Foodservice Outsourcing in Illinois Public Schools

    Science.gov (United States)

    Brashear, Gary L.

    2012-01-01

    This study examined foodservice outsourcing in the State of Illinois. School administrators currently outsourcing foodservice were surveyed about their perceptions of HB1347 and its components. This study looked at HB1347 in Illinois, and its effects on outsourcing in school districts. Data for this study was collected from a survey sent to 100%…

  12. Fleet management performance monitoring.

    Science.gov (United States)

    2013-05-01

    The principle goal of this project was to enhance and expand the analytical modeling methodology previously developed as part of the Fleet Management Criteria: Disposal Points and Utilization Rates project completed in 2010. The enhanced and ex...

  13. How do the work environment and work safety differ between the dry and wet kitchen foodservice facilities?

    Science.gov (United States)

    Chang, Hye-Ja; Kim, Jeong-Won; Ju, Se-Young; Go, Eun-Sun

    2012-08-01

    In order to create a worker-friendly environment for institutional foodservice, facilities operating with a dry kitchen system have been recommended. This study was designed to compare the work safety and work environment of foodservice between wet and dry kitchen systems. Data were obtained using questionnaires with a target group of 303 staff at 57 foodservice operations. Dry kitchen facilities were constructed after 2006, which had a higher construction cost and more finishing floors with anti-slip tiles, and in which employees more wore non-slip footwear than wet kitchen (76.7%). The kitchen temperature and muscular pain were the most frequently reported employees' discomfort factors in the two systems, and, in the wet kitchen, "noise of kitchen" was also frequently reported as a discomfort. Dietitian and employees rated the less slippery and slip related incidents in dry kitchens than those of wet kitchen. Fryer area, ware-washing area, and plate waste table were the slippery areas and the causes were different between the functional areas. The risk for current leakage was rated significantly higher in wet kitchens by dietitians. In addition, the ware-washing area was found to be where employees felt the highest risk of electrical shock. Muscular pain (72.2%), arthritis (39.1%), hard-of-hearing (46.6%) and psychological stress (47.0%) were experienced by employees more than once a month, particularly in the wet kitchen. In conclusion, the dry kitchen system was found to be more efficient for food and work safety because of its superior design and well managed practices.

  14. Managing organizational performance in Africa

    DEFF Research Database (Denmark)

    Kuada, John

    2012-01-01

    Discusses the interplay of political, economic, social and cultural factors in the management of the performance of public and private organizations in Africa......Discusses the interplay of political, economic, social and cultural factors in the management of the performance of public and private organizations in Africa...

  15. Extended Enterprise performance Management

    NARCIS (Netherlands)

    Bobbink, Maria Lammerdina; Hartmann, Andreas

    2014-01-01

    The allegiance of partnering organisations and their employees to an Extended Enterprise performance is its proverbial sword of Damocles. Literature on Extended Enterprises focuses on collaboration, inter-organizational integration and learning to avoid diminishing or missing allegiance becoming an

  16. Managing human performance

    International Nuclear Information System (INIS)

    Bishop, J.; LaRhette, R.

    1988-01-01

    Evaluating human error or human performance problems and correcting the root causes can help preclude recurrence. The Institute of Nuclear Power Operations (INPO), working with several members and participant utilities in an extended pilot program, has developed a nonpunitive program designed to identify, evaluate, and correct situations that cause human performance errors. The program is called the Human Performance Evaluation System (HPES). Its primary goal is to improve human reliability in overall nuclear plant operations by reducing human error through correction of the conditions that cause the errors. Workers at participating nuclear utilities are encouraged to report their errors and a specially trained plant coordinator investigates and recommends actions to correct the root causes of these errors

  17. Audit to Target Food-Service Corporations

    Science.gov (United States)

    Shah, Nirvi

    2011-01-01

    The author reports on the U.S. Department of Agriculture's plan to look closely at whether the food-service-management companies running many school cafeterias are passing along all the discounts and rebates they receive from their suppliers to the districts that hire them. The plan to probe companies will begin in August, said Alison Decker, a…

  18. Factors other than environmental issues influence resource allocation decisions of school foodservice directors.

    Science.gov (United States)

    Hackes, B L; Shanklin, C W

    1999-08-01

    To identify resource allocation decisions and policies and procedures used by school foodservice directors that were based on the concepts of pollution prevention, product stewardship, and sustainable development. A questionnaire about operational characteristics (including equipment and production systems, menu selection and service style) and environmental issues was mailed to school foodservice directors. Subjects were school foodservice directors in major cities who were members of the American School Food Service Association. Of the 389 questionnaires mailed, 168 (45.5%) were returned and used for data analysis. Descriptive statistics, analysis of variance, and correlation were used to analyze data. Cost factors were rated more important (P pollution prevention, product stewardship, and sustainable development practices. Recycling and energy conservation programs and use of locally grown food products would minimize the environmental impact of school foodservice operations while reducing operational costs.

  19. Environmental performance management

    International Nuclear Information System (INIS)

    Kwant, J.W.H.; Grant, R.O.H.

    1991-01-01

    This paper describes the environmental programme developed by Shell U.K. Exploration and Production (EXPRO) aiming at a continuous improvement of its environmental performance. The company operates a total of 33 platforms in the North Sea and has 3 land based gas treatment plants. This paper, therefore, relates mainly to the offshore environment. The programme is driven by adopting a goal setting policy. The plan was initiated mid 1990 when an inventory was made of all gaseous emissions, liquid effluents and solid waste discharges of EXPRO's operations during 1989. This baseline was used to identify the largest waste steams and to set priorities for the subsequent improvement programme. Areas for improvement are: atmospheric emissions from venting, flaring and the use of Freons and Halons, the use of Oil Based Mud (OBM), produced water and the disposal of industrial waste. The programme has gained momentum and targets have been set

  20. Foodservice yield and fabrication times for beef as influenced by purchasing options and merchandising styles.

    Science.gov (United States)

    Weatherly, B H; Griffin, D B; Johnson, H K; Walter, J P; De La Zerda, M J; Tipton, N C; Savell, J W

    2001-12-01

    Selected beef subprimals were obtained from fabrication lines of three foodservice purveyors to assist in the development of a software support program for the beef foodservice industry. Subprimals were fabricated into bone-in or boneless foodservice ready-to-cook portion-sized cuts and associated components by professional meat cutters. Each subprimal was cut to generate mean foodservice cutting yields and labor requirements, which were calculated from observed weights (kilograms) and processing times (seconds). Once fabrication was completed, data were analyzed to determine means and standard errors of percentage yields and processing times for each subprimal. Subprimals cut to only one end point were evaluated for mean foodservice yields and processing times, but no comparisons were made within subprimal. However, those traditionally cut into various end points were additionally compared by cutting style. Subprimals cut by a single cutting style included rib, roast-ready; ribeye roll, lip-on, bone-in; brisket, deckle-off, boneless; top (inside) round; and bottom sirloin butt, flap, boneless. Subprimals cut into multiple end points or styles included ribeye, lip-on; top sirloin, cap; tenderloin butt, defatted; shortloin, short-cut; strip loin, boneless; top sirloin butt, boneless; and tenderloin, full, side muscle on, defatted. Mean yields of portion cuts, and mean fabrication times required to manufacture these cuts differed (P < 0.05) by cutting specification of the final product. In general, as the target portion size of fabricated steaks decreased, the mean number of steaks derived from any given subprimal cut increased, causing total foodservice yield to decrease and total processing time to increase. Therefore, an inverse relationship tended to exist between processing times and foodservice yields. With a method of accurately evaluating various beef purchase options, such as traditional commodity subprimals, closely trimmed subprimals, and pre-cut portion

  1. Consumer perceptions on sustainable practices implemented in foodservice organizations in Korea

    OpenAIRE

    Ju, Seyoung; Chang, Hyeja

    2015-01-01

    BACKGROUND/OBJECTIVES Sustainable practices in foodservice organizations including commercial and noncommercial ones are critical to ensure the protection of the environment for the future. With the rapid growth of the foodservice industry, wiser usage of input sources such as food, utilities, and single use packaging should be reconsidered for future generations. Therefore, this study aims to investigate the customer's perceptions on sustainable practices and to identify the relationship amo...

  2. Road weather management performance metrics.

    Science.gov (United States)

    2008-04-29

    This report presents the results of a study to identify appropriate measures of performance that can be attributed to the Federal Highway Administrations (FHWA) Road Weather Management Program (RWMP) products and activities. Specifically, the stud...

  3. Mobilizing to Re-value and Re-skill Foodservice Labor in U.S. School Lunchrooms: A Pathway to Community-level Food Sovereignty?

    Directory of Open Access Journals (Sweden)

    Jennifer E. Gaddis

    2014-02-01

    Full Text Available School foodservice is a form of reproductive labor, which is a term meant to encompass various kinds of work—mental, manual, and emotional—aimed at providing the historically and socially, as well as biologically, defined care necessary to maintain existing life and to reproduce the next generation. The increasing reliance on part-time work, convenience foods, and privatization that began in the early 1970s prevents many lunchroom workers’ from performing critical acts of reproductive labor. The unintended consequences of this transformation are now becoming clear in terms of the quality of food served in the nation’s lunchrooms, the nature of school foodservice labor, and the ecological consequences of the industrial food system. For a radical food politics, reversing the devaluing and deskilling of school foodservice provides a tremendous opportunity to engage both workers and students in pursuit of a just and sustainable food system. Much is at stake – over thirty million children participate in the National School Lunch Program each day. Thus the critical question becomes one of how such a radical revaluing and reskilling can be initiated. One possible avenue is through organized labor. In this article, I analyze early efforts to drive such a transformation, drawn from twelve months of participatory research with UNITE HERE! during their “Real Food, Real Jobs” campaigns in three U.S. cities.

  4. How do the work environment and work safety differ between the dry and wet kitchen foodservice facilities?

    OpenAIRE

    Chang, Hye-Ja; Kim, Jeong-Won; Ju, Se-Young; Go, Eun-Sun

    2012-01-01

    In order to create a worker-friendly environment for institutional foodservice, facilities operating with a dry kitchen system have been recommended. This study was designed to compare the work safety and work environment of foodservice between wet and dry kitchen systems. Data were obtained using questionnaires with a target group of 303 staff at 57 foodservice operations. Dry kitchen facilities were constructed after 2006, which had a higher construction cost and more finishing floors with ...

  5. Implementing healthier foodservice guidelines in hospital and federal worksite cafeterias: barriers, facilitators and keys to success.

    Science.gov (United States)

    Jilcott Pitts, S B; Graham, J; Mojica, A; Stewart, L; Walter, M; Schille, C; McGinty, J; Pearsall, M; Whitt, O; Mihas, P; Bradley, A; Simon, C

    2016-12-01

    Healthy foodservice guidelines are being implemented in worksites and healthcare facilities to increase access to healthy foods by employees and public populations. However, little is known about the barriers to and facilitators of implementation. The present study aimed to examine barriers to and facilitators of implementation of healthy foodservice guidelines in federal worksite and hospital cafeterias. Using a mixed-methods approach, including a quantitative survey followed by a qualitative, in-depth interview, we examined: (i) barriers to and facilitators of implementation; (ii) behavioural design strategies used to promote healthier foods and beverages; and (iii) how implementation of healthy foodservice guidelines influenced costs and profitability. We used a purposive sample of five hospital and four federal worksite foodservice operators who recently implemented one of two foodservice guidelines: the United States Department of Health and Human Services/General Services Administration Health and Sustainability Guidelines ('Guidelines') in federal worksites or the Partnership for a Healthier America Hospital Healthier Food Initiative ('Initiative') in hospitals. Descriptive statistics were used to analyse quantitative survey data. Qualitative data were analysed using a deductive approach. Implementation facilitators included leadership support, adequate vendor selections and having dietitians assist with implementation. Implementation barriers included inadequate selections from vendors, customer complaints and additional expertise required for menu labelling. Behavioural design strategies used most frequently included icons denoting healthier options, marketing using social media and placement of healthier options in prime locations. Lessons learned can guide subsequent steps for future healthy foodservice guideline implementation in similar settings. © 2016 The British Dietetic Association Ltd.

  6. 5 CFR 430.102 - Performance management.

    Science.gov (United States)

    2010-01-01

    ... 5 Administrative Personnel 1 2010-01-01 2010-01-01 false Performance management. 430.102 Section 430.102 Administrative Personnel OFFICE OF PERSONNEL MANAGEMENT CIVIL SERVICE REGULATIONS PERFORMANCE MANAGEMENT Performance Management § 430.102 Performance management. (a) Performance management is the...

  7. Antecedents of Public Performance Management

    DEFF Research Database (Denmark)

    Hansen, Morten Balle; Høgedahl, Laust Kristian; Opstrup, Niels

    In this paper the antecedents of Public Performance Management systems (PPMs) are analyzed. We explore the notion that the challenges and utility of public PM systems varies considerably due to a number of contingencies. We explore how various contingencies presumed to influence the use and utility...... of performance indicators by analyzing survey data from high-ranking Danish municipal managers (Bertelsen and Hansen 2016). The dependent variable is represented by four dimensions of PPM systems: The perceived utility of the information from the performance indicators, the problem of gaining consensus...... of the organization and the hierarchical level of the manager as well as the gender and education background of the manager has some significant impact on the perceived utility of the PM system, although the relations are rather weak. We discuss our findings and their implications for PM theory, PM practice as well...

  8. Performance management for academic researchers

    DEFF Research Database (Denmark)

    Jacobsen, Christian Bøtcher; Andersen, Lotte Bøgh

    2014-01-01

    The ability to design and implement performance management systems that motivate employees to high performance has become pivotal for many public leaders. Many public organizations use command systems which are based on the threat of sanctions, but our knowledge on the effects of such systems...

  9. Managing Excellence in Sports Performance.

    Science.gov (United States)

    Lyle, John W. B.

    1997-01-01

    Conceptualizes excellence in sports performance and suggests that there is a failure to distinguish between community recreation and performance sports as well as lack of knowledge about talent identification. Proposes a structure for management and investment in education and training in the field. (SK)

  10. Performance improvement through management audits

    International Nuclear Information System (INIS)

    Arter, D.R.

    1986-01-01

    We should go back to the basics of what a quality assurance program is designed to accomplish and then use that program to provide confidence to the public that actions are correct. The quality assurance management audit, if done responsible with trained people, is the best tool we have to monitor the goal of conducting business safely and correctly. Audit report should be used to project future performance and should not be used as a forum for recommendations. They should be presented in such a manner as to allow the managers involved to continually improve the work activity

  11. Are the attitudes and practices of foodservice managers, catering ...

    African Journals Online (AJOL)

    Objective: The aim was to investigate factors contributing to food wastage by Stellenbosch University (SU) students in selected residences, and to determine the attitudes and practices of students and catering personnel impacting on food waste and a sustainable environment. Design: Cross-sectional, descriptive study.

  12. E-menus – Managing Choice Options in Hospital Foodservice

    OpenAIRE

    Hartwell, Heather; Johns, Nick; Edwards, J. S. A.

    2016-01-01

    This study examined an initiative in which e-menus and touch screen technology were piloted in a large UK hospital, with the aim of improving food service and satisfaction. Current practice often means that patients may receive the wrong meals, resulting in dissatisfaction and plate waste. An alternative approach is for patients to use electronic menus (e-menus) to make their order, using touch screen technology on the TVs, which in many hospitals are provided at every bedside. A pre-test, po...

  13. Performance Demonstration Program Management Plan

    International Nuclear Information System (INIS)

    2005-01-01

    To demonstrate compliance with the Waste Isolation Pilot Plant (WIPP) waste characterization program, each testing and analytical facility performing waste characterization activities participates in the Performance Demonstration Program (PDP). The PDP serves as a quality control check against expected results and provides information about the quality of data generated in the characterization of waste destined for WIPP. Single blind audit samples are prepared and distributed by an independent organization to each of the facilities participating in the PDP. There are three elements within the PDP: analysis of simulated headspace gases, analysis of solids for Resource Conservation and Recovery Act (RCRA) constituents, and analysis for transuranic (TRU) radionuclides using nondestructive assay (NDA) techniques. Because the analysis for TRU radionuclides using NDA techniques involves both the counting of drums and standard waste boxes, four PDP plans are required to describe the activities of the three PDP elements. In accordance with these PDP plans, the reviewing and approving authority for PDP results and for the overall program is the CBFO PDP Appointee. The CBFO PDP Appointee is responsible for ensuring the implementation of each of these plans by concurring with the designation of the Program Coordinator and by providing technical oversight and coordination for the program. The Program Coordinator will designate the PDP Manager, who will coordinate the three elements of the PDP. The purpose of this management plan is to identify how the requirements applicable to the PDP are implemented during the management and coordination of PDP activities. The other participants in the program (organizations that perform site implementation and activities under CBFO contracts or interoffice work orders) are not covered under this management plan. Those activities are governed by the organization's quality assurance (QA) program and procedures or as otherwise directed by CBFO.

  14. Collaborative performance management in interfirm relationships

    NARCIS (Netherlands)

    Dekker, H.C.; Ding, R.; Groot, T.L.C.M.

    2016-01-01

    In this study, we examine how firms’ collaborative objectives influence their use of performance management practices in interfirm relationships. We conceptualize collaborative performance management to include three interrelated practices: measurement of interfirm performance, information sharing,

  15. Understanding the Effectiveness of Performance Management Practices

    Science.gov (United States)

    2010-03-01

    Stragetic human resource management at Praxair. Human Resources Management , 38 (4), 315-320. Heathfield, S. (2007). Performance appraisals. The...UNDERSTANDING THE EFFECTIVENESS OF PERFORMANCE MANAGEMENT PRACTICES THESIS Ross T. Johnston, Major...M07 UNDERSTANDING THE EFFECTIVENESS OF PERFORMANCE MANAGEMENT PRACTICES AFIT-GRD-ENV-10-M07 Presented to the Faculty

  16. Whole-Grain Continuing Education for School Foodservice Personnel: Keeping Kids from Falling Short

    Science.gov (United States)

    Roth-Yousey, Lori; Barno, Trina; Caskey, Mary; Asche, Kimberly; Reicks, Marla

    2009-01-01

    Objective: The purpose of this project was to develop and test whole-grain continuing education for school foodservice personnel. Methods: A continuing education program was developed to address planning, purchasing, preparing, and serving whole-grain food in schools. Participants completed a pre-post questionnaire to assess changes in knowledge,…

  17. Diabetes Preparedness in Schools: What Do Foodservice Personnel Need to Know to Respond?

    Science.gov (United States)

    Grenci, Alexandra

    2009-01-01

    Diabetes is increasing in youth, presenting a serious public health threat. Although type 1 diabetes has historically been more common in children, type 2 diabetes is on the rise, linked to increases in overweight and obesity among American youth, particularly those of high risk racial and ethnic groups. Foodservice personnel, along with other…

  18. Work/Life Practices and the Recruitment and Retention of Large School Districts' Foodservice Professionals

    Science.gov (United States)

    Harrison, Mary Kate

    2010-01-01

    With the forthcoming retirement of school foodservice directors, the increasing pressures faced by employees at home and work, and the financial constraints of school districts, recruiting and retaining skilled and diverse employees will be challenging. Marketing work/life benefits to potential employees and supporting these policies to current…

  19. Barriers and Opportunities Related to Whole Grain Foods in Minnesota School Foodservice

    Science.gov (United States)

    Hesse, David; Braun, Curtis; Dostal, Allison; Jeffery, Robert; Marquart, Len

    2009-01-01

    Purpose/Objectives: The purpose of this research was to identify barriers and opportunities associated with the introduction of whole grain foods into school cafeterias. The primary objective was to elicit input from school foodservice personnel (SFP) regarding their experiences in ordering, purchasing, preparing, and serving whole grain foods in…

  20. School Foodservice Employees' Perceptions of Practice: Differences by Generational Age and Hours Worked

    Science.gov (United States)

    Strohbehn, Catherine; Jun, Jinhyun; Arendt, Susan

    2014-01-01

    Purpose/Objectives: This study investigated the influences of school foodservice employees' age and average number of hours worked per week on perceived safe food handling practices, barriers, and motivators. Methods: A bilingual survey (English and Spanish) was developed to assess reported food safety practices, barriers, and motivators to…

  1. Performance Management in Education: Milestone or Millstone?

    Science.gov (United States)

    Forrester, Gillian

    2011-01-01

    The paper considers the extent to which the education sector has embraced performance management and performance-related pay. It contemplates the transfer and adaptation of performance management by the public sector as an audit mechanism for improving the performance, productivity, accountability and transparency of public services. The paper…

  2. Performance Management, Managerial Authority, and Public Service Performance

    DEFF Research Database (Denmark)

    Nielsen, Poul Aaes

    2014-01-01

    A central notion of performance management reform is that outcome-based accountability should be accompanied by increased managerial authority, thereby granting managers the flexibility to engineer performance-oriented change. Studies have revealed, however, that managerial authority does...... not follow automatically when performance management is adopted. This article examines whether increased managerial authority does indeed promote the effectiveness of performance management. The article relies on a 4-year panel on management and the performance of more than 45,000 students in 314 Danish...... schools and includes detailed socioeconomic controls, which allows for a differences-in-differences design. Unlike previous studies, these data provide simultaneous variation in both performance management reform and managerial authority. Testing four dimensions of managerial authority, the article finds...

  3. Business School's Performance Management System Standards Design

    Science.gov (United States)

    Azis, Anton Mulyono; Simatupang, Togar M.; Wibisono, Dermawan; Basri, Mursyid Hasan

    2014-01-01

    This paper aims to compare various Performance Management Systems (PMS) for business school in order to find the strengths of each standard as inputs to design new model of PMS. There are many critical aspects and gaps notified for new model to improve performance and even recognized that self evaluation performance management is not well…

  4. Performance management practices in public sector organizations : Impact on performance

    NARCIS (Netherlands)

    Verbeeten, Frank H.M.

    2008-01-01

    Purpose - The aim of this study is to investigate whether performance management practices affect performance in public sector organizations. Design/methodology/approach - Theoretically, the research project is based on economic as well as behavioral theories. The study distinguishes amongst

  5. Private sector data for performance management.

    Science.gov (United States)

    2011-07-01

    This report examines and analyzes technical and institutional issues associated with the use of private sector travel time and speed data for public sector performance management. The primary data needs for congestion performance measures are outline...

  6. Assessing the Performance of Business Unit Managers

    NARCIS (Netherlands)

    Bouwens, J.F.M.G.; van Lent, L.A.G.M.

    2006-01-01

    Using a sample of 140 managers, we investigate the use of various performance metrics in determining the periodic assessment, bonus decisions, and career paths of business unit managers.We show that the weight on accounting return measures is associated with the authority of these managers, and we

  7. Managing Performance to Change Behavior

    Science.gov (United States)

    Denisi, Angelo S.

    2011-01-01

    Performance appraisal systems are often considered primarily in their role as criterion measures for validation studies. Even when they are considered in other organizational roles, there has traditionally been a strong focus on improving the accuracy of the appraisals. The present article argues that the proper focus of performance appraisal is…

  8. Future developments in health care performance management

    Directory of Open Access Journals (Sweden)

    Crema M

    2013-11-01

    Full Text Available Maria Crema, Chiara Verbano Department of Management and Engineering, University of Padova, Vicenza, Italy Abstract: This paper highlights the challenges of performance management in health care, wherein multiple different objectives have to be pursued. The literature suggests starting with quality performance, following the sand cone theory, but considering a multidimensional concept of health care quality. Moreover, new managerial approaches coming from an industrial context and adapted to health care, such as lean management and risk management, can contribute to improving quality performance. Therefore, the opportunity to analyze them arises from studying their overlaps and links in order to identify possible synergies and to investigate the opportunity to develop an integrated methodology enabling improved performance. Keywords: health care, lean management, clinical risk management, quality, health care processes

  9. Business Intelligence and Performance Management

    OpenAIRE

    TANASE, George Cosmin

    2015-01-01

    Globalisation, volatile markets, legal changes and technical progress have an immense impact on business environments in most industries. More and more IT is deployed to manage the complexity. As a result, companies and organisations have to handle growing volumes of data which have become a valuable asset. The ability to benefit from this asset is increasingly essential for business success. Therefore, fast storage, reliable data access, intelligent information retrieval, and new decision-ma...

  10. Performance management in the Nordic countries

    DEFF Research Database (Denmark)

    Kristiansen, Mads Bøge

    This paper reports a study of performance management in practice in three tasks (Food safety, Meteorology and Prisons) across the three Scandinavian countries Denmark, Norway and Sweden. The paper examines how the system of performance management in Denmark, Norway and Sweden (Management...... from this analysis I discuss, whether it is possible to identify a Nordic model of performance management? Whether we should distinguish between an East Nordic and a West Nordic model? Should we rather talk about a Danish model, a Swedish model and a Norwegian model, or are the differences within......-By-Objectives-And-Results) is designed and how the performance information is used, focusing on the formulation of goals and performance indicators, performance reporting and use of performance information. Using variables derived from a structural-instrumental, a cultural-institutional, an environmental approach and a task...

  11. Management system, organizational climate and performance relationships

    Science.gov (United States)

    Davis, B. D.

    1979-01-01

    Seven aerospace firms were investigated to determine if a relationship existed among management systems, organizational climate, and organization performance. Positive relationships were found between each of these variables, but a statistically significant relationship existed only between the management system and organizational climate. The direction and amount of communication and the degree of decentralized decision-making, elements of the management system, also had a statistically significant realtionship with organization performance.

  12. Performance Management Compared across Public Services

    DEFF Research Database (Denmark)

    Bjørnholt, Bente; Agger Nielsen, Jeppe; Lindholst, Christian

    on extent literature we expect performance management systems to be operationalized more tightly, freed from definitional conflicts and with more rigorous and quantitative measures in areas with low governance complexity (technical services) while performance management systems will appear with opposite......In the last three decades performance management systems has been widely adopted across Western countries. Comparative research has already demonstrated diversity in the application of performance management systems in different contexts. Yet, studies rarely pay attention to differences between...... service areas and draw lessons from these differences. On this backdrop this paper investigates theoretical assumptions on performance management systems through a cross-comparison of two public service areas (technical and social services) which differ in theoretically important dimensions. Drawing...

  13. Performance management in the Nordic countries

    DEFF Research Database (Denmark)

    Kristiansen, Mads Bøge

    This paper reports a study of performance management in practice in three tasks (Food safety, Meteorology and Prisons) across the three Scandinavian countries Denmark, Norway and Sweden. The paper examines how the system of performance management in Denmark, Norway and Sweden (Management......-By-Objectives-And-Results) is designed and how the performance information is used, focusing on the formulation of goals and performance indicators, performance reporting and use of performance information. Using variables derived from a structural-instrumental, a cultural-institutional, an environmental approach and a task......-specific perspective, I analyze variations and similarities among countries and agencies in their development of a performance measurement system and the incorporation and use of performance information. Empirically the study shows that some patterns can be discerned but they also seem to be rather complex. Starting...

  14. Performance management i en krisetid

    DEFF Research Database (Denmark)

    Elmholdt, Claus Westergård; Hoffmann Birk, Rasmus; Børgesen, Kenneth

    2015-01-01

    Denne artikel undersøger, om ’performance management’ – eller på dansk præstationsledelse – er et effektivt svar på de udfordringer, som organisationer står overfor i krisetider. I tiden efter finanskrisen i september 2008 er det blevet endnu mere relevant for ledere at kunne navigere i en...

  15. Women in Top Management and Firm Performance

    DEFF Research Database (Denmark)

    Smith, Nina; Smith, Valdemar; Verner, Mette

    The purpose of this study is to present new evidence on the relationship between gender diversity in management and firm performance. According to corporate governance literature, board diversity is expected to affect firm performance. Using a large data set with more than 10000 time-observations......The purpose of this study is to present new evidence on the relationship between gender diversity in management and firm performance. According to corporate governance literature, board diversity is expected to affect firm performance. Using a large data set with more than 10000 time......-observations for all Danish firms with more than 50 employees over the period 1994-2003, the analysis suggests that the proportion of women in top management jobs has from none to positive influence on firm performance. However, the results show that the strength of the effects of women in top management depends...

  16. Improving operational performance by influencing shopfloor behavior via performance management practices

    NARCIS (Netherlands)

    de Leeuw, S.L.J.M.; van den Berg, J.P.

    2011-01-01

    It is generally believed that companies applying performance management practices outperform those that do not measure and manage their performance. Studies examining the link between performance management and performance improvement implicitly assume that performance management affects behavior of

  17. Managing performance based building of smart homes

    NARCIS (Netherlands)

    Vlies, R.D. van der; Maas, G.J.

    2010-01-01

    Smart homes are considered a vital technology in an aging society as they compensate for a shortage in care workers. However, often smart homes do not perform well. Performance management is well known in the manufacturing industry but not common in the building industry. The performance approach is

  18. Performance Management: An Overview. | Nungu | African Journal ...

    African Journals Online (AJOL)

    The paper highlights the different processes involved in order to institute and implement performance management. Every process (eg Setting objectives; performance measures; performance appraisal; and etc.) is discussed separately in some detail. Probably one significant revelation concerns a shift from financial figures ...

  19. Environmental Management Performance Report July 2000

    Energy Technology Data Exchange (ETDEWEB)

    EDER, D.M.

    2000-07-01

    The purpose of this report is to provide the Department of Energy Richland Operations Office (DOE-RL) a monthly summary of the Project Hanford Management Contractor's (PHMC) Environmental Management (EM) performance by Fluor Hanford (FH) and its subcont.

  20. Strategic Management Foundations and Employee Performance of ...

    African Journals Online (AJOL)

    Strategic management foundation is a fundamental part of any organization. Strategic management comprise of environmental scanning, strategy formulation, implementation, evaluation and control. Through this process, an organization plans its activities which shall be profitable to the firm. Employee performance is the ...

  1. Inventory Management Practices and Business Performance for ...

    African Journals Online (AJOL)

    Inventory constitutes much of the working capital held by SSEs and poor working capital management has been identified as one of the major causes of SSE failures. With this backdrop, this study investigated the relationship between inventory management practices and the business performance of SSEs in Kisii ...

  2. Medicare Managed Care plan Performance, A Comparison...

    Data.gov (United States)

    U.S. Department of Health & Human Services — The study evaluates the performance of Medicare managed care, Medicare Advantage, Plans in comparison to Medicare fee-for-service Plans in three states with...

  3. Road weather management performance measures : 2012 update.

    Science.gov (United States)

    2013-08-01

    In 2007, the Road Weather Management Program (RWMP) conducted a study with stakeholders from the transportation and meteorological communities to define eleven performance measures that would enable the Federal Highway Administration (FHWA) to determ...

  4. INFLUENCE OF TRANSFORMATIONAL LEADERSHIP ON MANAGEMENT PERFORMANCE

    Directory of Open Access Journals (Sweden)

    Mihaela TĂNASE

    2014-11-01

    Full Text Available In today's business world, competitive advantage reflects the ability of the organization to achieve high performance through proper, effective and efficient management. This paper seeks to propose a conceptual model and the companies considered for this study are chosen from Romania, specifically the multinational ones. The research tries to find what attributes of personality belonging to the components of transformational leadership are responsible for an increase or decrease of management performance. Thus, the methodology of the previous survey goes on identifying if it can establish a causal relationship type “stimulus – effect” (personality to transformational leadership, transformational leadership to management performance. The conclusions for the methodological aspects illustrate on one hand, relationship between transformational leadership and management performance and on the other hand, the profile of the effective transformational leader from multinational companies in the services sector, in the NE region of Romania.

  5. Improving business performance through brand management practice

    Directory of Open Access Journals (Sweden)

    Veljković Saša

    2016-01-01

    Full Text Available The aims of this study are to determine which variables are common as brand management practices, how these variables affect a company’s business performance, and whether there are statistically significant differences between companies in the sample in terms of individual elements of the Brand Management Practice (BMP model. The research took place in Serbia, and comprised 118 managers and specialists involved in marketing and brand management. After validating the proposed BMP model, we found a link between certain variables of the model and companies’ business performance. There are statistically significant differences between companies in terms of individual elements of brand management practice, and we identify three clusters: brand-guided companies, emerging brand companies, and brand-agnostic companies. They differ from each other in terms of: brand-oriented approach, innovativeness, brand support activities, unique marketing offers, marketing channel relationships, brand performance measurement, brand barriers, company size, and specific business area of a key-brand. They also differ according to estimated and actual business and financial performance. The results are valuable for explaining the main drivers of good brand management practice and their effects on business performance in different industry sectors. The implications for managers of domestic companies are also discussed.

  6. Performance standards of road safety management

    Directory of Open Access Journals (Sweden)

    Čabarkapa Milenko R.

    2016-01-01

    Full Text Available Road safety management controlling means the process of finding out the information whether the road safety is improving in a measure to achieve the objectives. The process of control consists of three basic elements: definition of performances and standards, measurement of current performances and comparison with the set standards, and improvement of current performances, if they deviate from the set standards. The performance standards of road safety management system are focused on a performances measurement, in terms of their design and characteristics, in order to support the performances improvement of road safety system and thus, ultimately, improve the road safety. Defining the performance standards of road safety management system, except that determines the design of the system for performances measurement, directly sets requirements whose fulfillment will produce a road safety improvement. The road safety management system, based on the performance standards of road safety, with a focus on results, will produce the continuous improvement of road safety, achieving the long-term 'vision zero', the philosophy of road safety, that human life and health take priority over mobility and other traffic objectives of the road traffic.

  7. Performance management in Dutch central government

    NARCIS (Netherlands)

    Mol, Nico P.; de Kruijf, J.A.M.

    2004-01-01

    This article investigates how and to what extent performance indicators in Dutch central government are actually embedded in performance management. In a case study encompassing 12 government organizations, the relevance of the indicators presented is analysed in three stages: (1) with respect to

  8. Benchmarking and performance management in health care

    OpenAIRE

    Buttigieg, Sandra; ; EHMA Annual Conference : Public Health Care : Who Pays, Who Provides?

    2012-01-01

    Current economic conditions challenge health care providers globally. Healthcare organizations need to deliver optimal financial, operational, and clinical performance to sustain quality of service delivery. Benchmarking is one of the most potent and under-utilized management tools available and an analytic tool to understand organizational performance. Additionally, it is required for financial survival and organizational excellence.

  9. Understanding performance management in primary care.

    Science.gov (United States)

    Rogan, Lisa; Boaden, Ruth

    2017-02-13

    Purpose Principal-agent theory (PAT) has been used to understand relationships among different professional groups and explain performance management between organisations, but is rarely used for research within primary care. The purpose of this paper is to explore whether PAT can be used to attain a better understanding of performance management in primary care. Design/methodology/approach Purposive sampling was used to identify a range of general practices in the North-west of England. Interviews were carried out with directors, managers and clinicians in commissioning and regional performance management organisations and within general practices, and the data analysed using matrix analysis techniques to produce a case study of performance management. Findings There are various elements of the principal-agent framework that can be applied in primary care. Goal alignment is relevant, but can only be achieved through clear, strategic direction and consistent interpretation of objectives at all levels. There is confusion between performance measurement and performance management and a tendency to focus on things that are easy to measure whilst omitting aspects of care that are more difficult to capture. Appropriate use of incentives, good communication, clinical engagement, ownership and trust affect the degree to which information asymmetry is overcome and goal alignment achieved. Achieving the right balance between accountability and clinical autonomy is important to ensure governance and financial balance without stifling innovation. Originality/value The principal-agent theoretical framework can be used to attain a better understanding of performance management in primary care; although it is likely that only partial goal alignment will be achieved, dependent on the extent and level of alignment of a range of factors.

  10. The service of public services performance management

    DEFF Research Database (Denmark)

    Lystbæk, Christian Tang

    perspectives on the potential impact of public service performance measurement offer a range of contradictory propositions. Its alleged benefits include public assurance, better functioning of supply markets for public services, and direct improvements of public services. But the literature also demonstrates...... and contestability which drive improvement in private goods markets. Some scholars (fx. Ammons, 2002; 2008) have linked public service performance measurement to the faith in private sector management instruments in New Public Management. In this perspective, public service performance measurement is regarded...... as compensating for the absence of effective competition in supply markets. Thus, according to this view, because dissatisfied service users are unable to go elsewhere and taxpayers cannot act like shareholders to keep in efficient providers in check, the role of performance measurement is to manage supply...

  11. Environmental Management Performance Report April 2000

    Energy Technology Data Exchange (ETDEWEB)

    EDER, D.M.

    2000-04-01

    The purpose of the Environmental Management Performance Report (EMPR) is to provide the Department of Energy Richland Operations Office's (DOE-RL's) report of Hanford's Environmental Management (EM) performance by: Project Hanford Management Contract (PHMC) through Fluor Hanford, Inc. (FHI) and its subcontractors; Environmental Restoration Contract through Bechtel Hanford, Inc. (BHI), and its subcontractors; Pacific Northwest National Laboratories (PNNL) for EM and EM Science and Technology (S and T) Mission; and Office of Safety Regulation of the TWRS Privatization Contractor. This report is a monthly publication that summarizes EM Site performance under RL Operations Office. It is organized by the four sections listed above, with each section containing an Executive Summary and Area Performance Summaries.

  12. Environmental Management Performance Report November 2000

    Energy Technology Data Exchange (ETDEWEB)

    EDER, D.M.

    2000-11-01

    The purpose of the Environmental Management Performance Report (EMPR) is to provide the Department of Energy Richland Operations Office's (DOE-RL's) report of Hanford's Environmental Management (EM) performance by: Project Hanford Management Contract (PHMC) through Fluor Hanford, Inc. (FH) and its subcontractors; Environmental Restoration Contract through Bechtel Hanford, Inc. (BHI), and its subcontractors; Pacific Northwest National Laboratories (PNNL) for Science and Technology support to the EM Mission; and Office of Safety Regulation of the TWRS Privatization Contractor. This report is a monthly publication that summarizes EM Site performance under RL Operations Office. It is organized by the four sections listed above, with each section containing an Executive Summary and Area Performance Summaries. A glossary of terms is provided at the end of this report for reference purposes.

  13. Environmental Management Performance Report for December 1999

    Energy Technology Data Exchange (ETDEWEB)

    EDER, D.M.

    2000-02-16

    The purpose of the Environmental Management Performance Report (EMPR) is to provide the Department of Energy Richland Operations Office's (DOE-RL's) report of Hanford's Environmental Management (EM) performance by: U. S. Department of Energy, Richland Operations Office, Project Hanford Management Contract (PHMC) through Fluor Hanford, Inc. (FHI) and its subcontractors, Environmental Restoration Contract through Bechtel Hanford, Inc. (BHI), and its subcontractors, and Pacific Northwest National Laboratories (PNNL) for EM and EM Science and Technology (S&T) Mission. This report is a monthly publication that summarizes EM Site performance under RL Operations Office. It is organized by the four sections listed above, with each section containing an Executive Summary and Area Performance Summaries. A listing of what is contained in the sections can be found in the Table of Contents.

  14. Performance management for nuclear power plant operators

    International Nuclear Information System (INIS)

    Fan Pengfei

    2014-01-01

    Fuel was loaded to Unit 3 of the second power plant in May 2010. The Second Operation Division stepped in the operation stage from production preparation and commissioning and exploration of performance management was started. By means of performance evaluation, a closed loop of performance management was formed, staff enthusiasm improved, and potential capability inspired through evaluation, analysis and improvement. The performance evaluation covers attitude, skill, efficiency, performance, teamwork sense, cooperation, etc. Quantitative appraisal was carried out through 31 objective indicators of the working process and results. According to the evaluation results and personal interviews, indicators were modified. Through the performance evaluation, positive guidance is provided to the employees to promote the development of employees, departments and the enterprise. (authors)

  15. FINANCIAL PERFORMANCE IN CREDIT INSTITUTION MANAGEMENT

    Directory of Open Access Journals (Sweden)

    IOV DANIELA RODICA

    2014-05-01

    Full Text Available Information concerning financial performance is one of the objectives of the annual financial statements of credit institutions. The main source containing this information is profit and loss statement. A correct and complete information can not be limited to this annual report. Understanding the concept of financial performance requires a holistic approach of the entity. An overview of information on financial performance will be achieved by coordinating information about the profit of the entity, rates of return, cash flows, financing cost and risk. For the economic and financial analysis we often use to separate financial equilibrium indicators of outcome indicators and management indicators. The study upon the financial performance may be based on the income statement, balance sheet and explanatory notes. It may use tools such as: income, interest rates, rates of return, rates of structure, liquidity and solvency rates, rotation rates, cash flows, debt coverage rates and more. Management of banking assets, liabilities and bank risk management must be assembled into a whole. In an uncertain environment, continuously changing, under conditions of the economic and financial crisis, the binomial profitability - risk is increasingly difficult to manage. Under these conditions, the boundary between courage and unconsciousness is also more fragile. On the other hand, the prudence, mandatory rules could be understood as some constraint measures on bank management, that may adversely affect the financial performance of the credit institution.

  16. Relating Performative and Ostensive Management Accounting Research

    DEFF Research Database (Denmark)

    Hansen, Allan

    2011-01-01

    Purpose – The methodological debate relating to accounting research using actor-network theory (ANT) has primarily focused on how ANT generates performative studies that significantly differ from ostensive studies. These discussions have in many ways (and for good reasons) distanced performative....../value – This paper exemplifies these issues with reference to management accounting research and contributes by clarifying the methodological implications of moving performative research closer to ostensive research....... from ostensive research. Recently, however, several scholars have emphasized the interdependencies between ostensive and performative aspects when it comes to knowledge development, thereby underlining the need to coordinate ostensive and performative studies and bring them closer together. The purpose...

  17. Better plant performance through better management

    International Nuclear Information System (INIS)

    Csik, B.J.

    1985-01-01

    A forum convened by the IAEA discussed key aspects and current issues of nuclear power plant operations management in depth. Among the topics addressed were the following: the roles and responsibilities of the operating organization, operations management, and the regulatory body; performance objectives and operational procedures and practices, and potential conflict among plant safety, reliability, and economic operation; advances in day-to-day operation; maintenance and quality control; and shaping of the proper attitudes toward safety

  18. Environmental Management Performance Report March 2000

    International Nuclear Information System (INIS)

    EDER, D.M.

    2000-01-01

    The purpose of this report is to provide the Department of Energy Richland Operations Office (DOE-RL) a report of the Project Hanford Management Contractors' (PHMC) Environmental Management (EM) performance by Fluor Hanford (FH) and its subcontractors. This report is a monthly publication that summarizes the PHMC EM performance. In addition, it includes some PHMC-level data not detailed elsewhere in the report. Section A, Executive Summary, provides an executive level summary of the cost, schedule, and technical performance described in this report. It summarizes performance for the period covered, highlights areas worthy of management attention, and provides a forward look to some of the upcoming key performance activities as extracted from the PHMC baseline. The remaining sections provide detailed performance data relative to each individual mission area (e.g., Waste Management, Spent Nuclear fuels , etc.), in support of Section A of the report. A glossary of terms is provided at the end of this report for reference purposes. Unless otherwise noted, the Safety, Conduct of Operations, and Cost/schedule data contained herein is as of January 31, 2000. All other information is as of March 1, 2000

  19. Environmental Management Performance Report May 2000

    Energy Technology Data Exchange (ETDEWEB)

    EDER, D.M.

    2000-05-01

    The purpose of this report is to provide the Department of Energy Richland Operations Office (DOE-FU) a report of the Project Hanford Management Contractors' (PHMC)' Environmental Management (EM) performance by Fluor Hanford (FH) and its subcontractors. This report is a monthly publication that summarizes the PHMC EM performance. In addition, it includes some PHMC-level data not detailed elsewhere in the report. Section A, Executive Summary, provides an executive level summary of the cost, schedule, and technical performance described in this report. It summarizes performance for the period covered, highlights areas worthy of management attention, and provides a forward look to some of the upcoming key performance activities as extracted from the PHMC baseline. The remaining sections provide detailed performance data relative to each individual Project (e.g., Waste Management, Spent Nuclear Fuels, etc.), in support of Section A of the report. A glossary of terms is provided at the end of this report for reference purposes. Unless otherwise noted, the Safety, Conduct of Operations, Metrics, and Cost/Schedule data contained herein is as of March 31, 2000. All other information is updated as noted.

  20. Environmental Management Performance Report May 2000

    International Nuclear Information System (INIS)

    EDER, D.M.

    2000-01-01

    The purpose of this report is to provide the Department of Energy Richland Operations Office (DOE-FU) a report of the Project Hanford Management Contractors' (PHMC)' Environmental Management (EM) performance by Fluor Hanford (FH) and its subcontractors. This report is a monthly publication that summarizes the PHMC EM performance. In addition, it includes some PHMC-level data not detailed elsewhere in the report. Section A, Executive Summary, provides an executive level summary of the cost, schedule, and technical performance described in this report. It summarizes performance for the period covered, highlights areas worthy of management attention, and provides a forward look to some of the upcoming key performance activities as extracted from the PHMC baseline. The remaining sections provide detailed performance data relative to each individual Project (e.g., Waste Management, Spent Nuclear Fuels, etc.), in support of Section A of the report. A glossary of terms is provided at the end of this report for reference purposes. Unless otherwise noted, the Safety, Conduct of Operations, Metrics, and Cost/Schedule data contained herein is as of March 31, 2000. All other information is updated as noted

  1. Environmental Management Performance Report March 2000

    Energy Technology Data Exchange (ETDEWEB)

    EDER, D.M.

    2000-03-16

    The purpose of this report is to provide the Department of Energy Richland Operations Office (DOE-RL) a report of the Project Hanford Management Contractors' (PHMC) Environmental Management (EM) performance by Fluor Hanford (FH) and its subcontractors. This report is a monthly publication that summarizes the PHMC EM performance. In addition, it includes some PHMC-level data not detailed elsewhere in the report. Section A, Executive Summary, provides an executive level summary of the cost, schedule, and technical performance described in this report. It summarizes performance for the period covered, highlights areas worthy of management attention, and provides a forward look to some of the upcoming key performance activities as extracted from the PHMC baseline. The remaining sections provide detailed performance data relative to each individual mission area (e.g., Waste Management, Spent Nuclear fuels , etc.), in support of Section A of the report. A glossary of terms is provided at the end of this report for reference purposes. Unless otherwise noted, the Safety, Conduct of Operations, and Cost/schedule data contained herein is as of January 31, 2000. All other information is as of March 1, 2000.

  2. APM Best Practices Realizing Application Performance Management

    CERN Document Server

    Sydor, Michael J

    2011-01-01

    The objective of APM Best Practices: Realizing Application Performance Management is to establish reliable application performance management (APM) practices - to demonstrate value, to do it quickly, and to adapt to the client circumstances. It's important to balance long-term goals with short-term deliverables, but without compromising usefulness or correctness. The successful strategy is to establish a few reasonable goals, achieve them quickly, and then iterate over the same topics two more times, with each successive iteration expanding the skills and capabilities of the APM team. This str

  3. Environmental Management Performance Report June 2000

    Energy Technology Data Exchange (ETDEWEB)

    EDER, D.M.

    2000-06-01

    The purpose of this report is to provide the Department of Energy Richland Operations Office (DOE-RL) a monthly summary of the Project Hanford Management Contractor's (PHMC) Environmental Management (EM) performance by Fluor Hanford (FH) and its subcontractors. In addition to project-specific information, it includes some PHMC-level data not detailed elsewhere in the report. Section A, Executive Summary, provides an executive level summary of the cost, schedule, and technical performance described in this report. It summarizes performance for the period covered, highlights areas worthy of management attention, and provides a forward look to some of the upcoming key performance activities as extracted from the PHMC baseline. The remaining sections provide detailed performance data relative to each individual Project (e.g., Waste Management, Spent Nuclear Fuels, etc.), in support of Section A of the report. Unless otherwise noted, the Safety, Conduct of Operations, and Cost/Schedule data contained herein is as of April 30, 2000. All other information is updated as of May 19, unless otherwise noted.

  4. Environmental Management Performance Report September 2000

    International Nuclear Information System (INIS)

    EDER, D.M.

    2000-01-01

    The purpose of this report is to provide the Department of Energy Richland Operations Office (DOE-RL) a monthly summary of the Project Hanford Management Contractor's (PHMC) Environmental Management (EM) performance by Fluor Hanford (FH) and its subcontractors. In addition to project-specific information, it includes some PHMC-level data not detailed elsewhere in the report. Section A, Executive Summary, provides an executive level summary of the cost, schedule, and technical performance described in this report. It summarizes performance for the period covered, highlights areas worthy of management attention, and provides a forward look to some of the upcoming key performance activities as extracted from the PHMC baseline. The remaining sections provide detailed performance data relative to each individual Project (e.g., Waste Management, Spent Nuclear Fuels, etc.), in support of Section A of the report. Unless otherwise noted, the Safety, Conduct of Operations, and Cost/Schedule data contained herein is as of July 31, 2000. All other information is updated as of August 24, unless otherwise noted. ''Stoplight'' boxes are used to indicate at a glance the condition of a particular area. Green boxes denote on schedule. Yellows denote behind schedule but recoverable. Red is either missed or unrecoverable

  5. PERFORMANCE MANAGEMENT AT THE ORGANIZATIONAL LEVEL

    Directory of Open Access Journals (Sweden)

    Nicola Terracciano

    2017-07-01

    Full Text Available Performance management is „a strategic and integrated approach to delivering sustained succes to organizations, by improving the performance of the people who working in them, and by developing the capabilities of teams and individual contributions” [1]. At the same time, it is a systematic approach of the human resource management, in general, and of the performance assessment, in particular, using goals, performance, appreciation and feedback as a means of motivating the employees to understand and to fully exploit their creative potential to achieve the organizational goals. [1] Armstrong M. and Baron D., Relating Competencies to Pay: The UK Experience, Compensation and Benefits Review, May-June, 1998, pp. 28 – 39;

  6. PERFORMANCE MANAGEMENT AT THE ORGANIZATIONAL LEVEL

    Directory of Open Access Journals (Sweden)

    Nicola Terracciano

    2017-06-01

    Full Text Available Performance management is „a strategic and integrated approach to delivering sustained succes to organizations, by improving the performance of the people who working in them, and by developing the capabilities of teams and individual contributions” [1]. At the same time, it is a systematic approach of the human resource management, in general, and of the performance assessment, in particular, using goals, performance, appreciation and feedback as a means of motivating the employees to understand and to fully exploit their creative potential to achieve the organizational goals.   [1] Armstrong M. and  Baron D., Relating Competencies to Pay: The UK Experience, Compensation and Benefits Review, May-June, 1998, pp. 28 – 39;

  7. Use of Visuals for Food Safety Education of Spanish-Speaking Foodservice Workers: A Case Study in Iowa

    Science.gov (United States)

    Rajagopal, Lakshman

    2012-01-01

    Providing food safety training to an audience whose native language is not English is always a challenge. In the study reported here, minimal-text visuals in Spanish were used to train Hispanic foodservice workers about proper handwashing technique and glove use based on the 2005 Food Code requirements. Overall, results indicated that visuals…

  8. A PERFORMANCE MANAGEMENT MODEL FOR PHYSICAL ASSET MANAGEMENT

    Directory of Open Access Journals (Sweden)

    J.L. Jooste

    2012-01-01

    Full Text Available

    ENGLISH ABSTRACT: There has been an emphasis shift from maintenance management towards asset management, where the focus is on reliable and operational equipment and on effective assets at optimum life-cycle costs. A challenge in the manufacturing industry is to develop an asset performance management model that is integrated with business processes and strategies. The authors developed the APM2 model to satisfy that requirement. The model has a generic reference structure and is supported by operational protocols to assist in operations management. It facilitates performance measurement, business integration and continuous improvement, whilst exposing industry to the latest developments in asset performance management.

    AFRIKAANSE OPSOMMING: Daar is ‘n klemverskuiwing vanaf onderhoudsbestuur na batebestuur, waar daar gefokus word op betroubare en operasionele toerusting, asook effektiewe bates teen optimum lewensikluskoste. ‘n Uitdaging in die vervaardigingsindustrie is die ontwikkeling van ‘n prestasiemodel vir bates, wat geïntegreer is met besigheidsprosesse en –strategieë. Die outeurs het die APM2 model ontwikkel om in hierdie behoefte te voorsien. Die model het ‘n generiese verwysingsstruktuur, wat ondersteun word deur operasionele instruksies wat operasionele bestuur bevorder. Dit fasiliteer prestasiebestuur, besigheidsintegrasie en voortdurende verbetering, terwyl dit die industrie ook blootstel aan die nuutste ontwikkelinge in prestasiebestuur van bates.

  9. Confronting uncertainty in wildlife management: performance of grizzly bear management.

    Science.gov (United States)

    Artelle, Kyle A; Anderson, Sean C; Cooper, Andrew B; Paquet, Paul C; Reynolds, John D; Darimont, Chris T

    2013-01-01

    Scientific management of wildlife requires confronting the complexities of natural and social systems. Uncertainty poses a central problem. Whereas the importance of considering uncertainty has been widely discussed, studies of the effects of unaddressed uncertainty on real management systems have been rare. We examined the effects of outcome uncertainty and components of biological uncertainty on hunt management performance, illustrated with grizzly bears (Ursus arctos horribilis) in British Columbia, Canada. We found that both forms of uncertainty can have serious impacts on management performance. Outcome uncertainty alone--discrepancy between expected and realized mortality levels--led to excess mortality in 19% of cases (population-years) examined. Accounting for uncertainty around estimated biological parameters (i.e., biological uncertainty) revealed that excess mortality might have occurred in up to 70% of cases. We offer a general method for identifying targets for exploited species that incorporates uncertainty and maintains the probability of exceeding mortality limits below specified thresholds. Setting targets in our focal system using this method at thresholds of 25% and 5% probability of overmortality would require average target mortality reductions of 47% and 81%, respectively. Application of our transparent and generalizable framework to this or other systems could improve management performance in the presence of uncertainty.

  10. Confronting uncertainty in wildlife management: performance of grizzly bear management.

    Directory of Open Access Journals (Sweden)

    Kyle A Artelle

    Full Text Available Scientific management of wildlife requires confronting the complexities of natural and social systems. Uncertainty poses a central problem. Whereas the importance of considering uncertainty has been widely discussed, studies of the effects of unaddressed uncertainty on real management systems have been rare. We examined the effects of outcome uncertainty and components of biological uncertainty on hunt management performance, illustrated with grizzly bears (Ursus arctos horribilis in British Columbia, Canada. We found that both forms of uncertainty can have serious impacts on management performance. Outcome uncertainty alone--discrepancy between expected and realized mortality levels--led to excess mortality in 19% of cases (population-years examined. Accounting for uncertainty around estimated biological parameters (i.e., biological uncertainty revealed that excess mortality might have occurred in up to 70% of cases. We offer a general method for identifying targets for exploited species that incorporates uncertainty and maintains the probability of exceeding mortality limits below specified thresholds. Setting targets in our focal system using this method at thresholds of 25% and 5% probability of overmortality would require average target mortality reductions of 47% and 81%, respectively. Application of our transparent and generalizable framework to this or other systems could improve management performance in the presence of uncertainty.

  11. Effect of Managers on Public Service Performance

    DEFF Research Database (Denmark)

    Mikkelsen, Maria Falk

    and society as a whole (Esping-Andersen 2002; Grossman 2006; Heckman, Lochner, and Todd 2006). Teaching quality and school performance have attracted much academic as well as political attention and debate in recent decades. Particularly in Denmark, which for a number of years has been among the OECD......This report provides an overview of the PhD dissertation “Effects of Managers on Public Service Performance” carried out at the Department of Political Science, Aarhus University and SFI – The Danish National Centre for Social Research. The dissertation is part of the research project “School...... Management, Teaching, and Student Performance” supported by the Danish Strategic Research Council (now Innovation Fund Denmark) and headed by professor Søren Winter. The dissertation explores the effects of managers on public service performance. By combining theoretical insights and research designs from...

  12. The state of Public Performance Management Research

    DEFF Research Database (Denmark)

    Hansen, Morten Balle; Moon, M. Jae

    This paper reviews the PA literature on Public Performance Management (PPM) with the purpose of first providing a broad description of some basic characteristics of this literature and second more specifically to focus on the distinction between conceptualizations and definitions of public...

  13. Human Resource management, Institutionalisation and Organisational Performance

    NARCIS (Netherlands)

    J.P.P.E.F. Boselie (Paul); J. Paauwe (Jaap); R. Richardson

    2002-01-01

    textabstractThe relationship between Human Resource Management (HRM) and firm performance has been a hotly debated topic over the last decade, especially in the United States (e.g. Osterman, 1994; Huselid, 1995; MacDuffie, 1995). The question arises whether the domination of USA oriented models,

  14. Risk management and corporate governance performance ...

    African Journals Online (AJOL)

    The study examines the relative effect of risk management and corporate governance on bank performance in Nigeria. The study utilizes both primary and secondary data. The primary data were collected using structured questionnaire that were administered in Four-hundred and eighty (480) employees of Wema Bank Plc ...

  15. Analytical perspectives on performance-based management

    DEFF Research Database (Denmark)

    Wadmann, Sarah; Johansen, Sarah; Lind, Ane

    2013-01-01

    Performance-based management (PBM) has become a dominant form of governance in health care and there is a need for careful assessment of its function and effects. This article contains a cross-disciplinary literature synthesis of current studies of PBM. Literature was retrieved by database search...

  16. Customer Experience Management and Business Performance

    DEFF Research Database (Denmark)

    Grønholdt, Lars; Martensen, Anne; Jørgensen, Stig

    2014-01-01

    Purpose – The purpose of this paper is to examine how essential dimensions of customer experience management (CEM) drive business performance in Danish companies. Methodology/approach – An empirical study is conducted to investigate the relationships between seven CEM dimensions, differentiation...

  17. managing reward strategy to enhance employee performance ...

    African Journals Online (AJOL)

    Prof

    fundamental concerns of reward management is how it can assist to motivate employees to achieve a high level of performance, ... and complementary in the context of employee motivation. Reward is the compensation .... unit, it is easy to prepare quotations, estimate and budgets. Idle time will be reduced to minimum, as ...

  18. Balanced Scorecard: Organizational performance management instrument

    Directory of Open Access Journals (Sweden)

    Nicoleta CONSTANDACHE

    2015-11-01

    Full Text Available In order to have a successful strategy, a company must set clear strategic objectives, such as: the desired financial performances, a description of its customers, of the internal processes within the company, and of the employees’ abilities, knowledge and competences. To outline a general image of the organizational performance evaluation, we proposed the implementation of the Balanced Scorecard model, which includes five development directions. By implementing this management model within one organization, we can test the effect of some decisions before their implementation by managing some performance and risk key indicators. All these indicators categories pursue the integrated feature through the insurance the companies’ long-term success, both at global and individual level, which supposes both the vertical and horizontal integration.

  19. Improving Operational Risk Management Using Business Performance Management Technologies

    Directory of Open Access Journals (Sweden)

    Bram Pieket Weeserik

    2018-02-01

    Full Text Available Operational Risk Management (ORM comprises the continuous management of risks resulting from: human actions, internal processes, systems, and external events. With increasing requirements, complexity and a growing volume of risks, information systems provide benefits for integrating risk management activities and optimizing performance. Business Performance Management (BPM technologies are believed to provide a solution for effective Operational Risk Management by offering several combined technologies including: work flow, data warehousing, (advanced analytics, reporting and dashboards. BPM technologies can be integrated with an organization’s Planning & Control cycle and related to strategic objectives. This manuscript aims to show how ORM can benefit from BPM technologies via the development and practical validation of a new maturity model. The B4ORM maturity model was developed following the Design Science Research approach. The maturity model relates specific maturity levels of ORM processes with BPM technologies applicable for a specific maturity stage. There appears to be a strong relationship (0.78 with ORM process maturity and supporting BPM technologies. The B4ORM maturity model as described in this manuscript provides an ideal path of BPM technologies related to six distinctive stages of ORM, leading towards technologies suitable for continuous improvement of ORM processes and organization-wide integration.

  20. Performance management in healthcare: a critical analysis.

    Science.gov (United States)

    Hewko, Sarah J; Cummings, Greta G

    2016-01-01

    Purpose - The purpose of this paper is to explore the underlying theoretical assumptions and implications of current micro-level performance management and evaluation (PME) practices, specifically within health-care organizations. PME encompasses all activities that are designed and conducted to align employee outputs with organizational goals. Design/methodology/approach - PME, in the context of healthcare, is analyzed through the lens of critical theory. Specifically, Habermas' theory of communicative action is used to highlight some of the questions that arise in looking critically at PME. To provide a richer definition of key theoretical concepts, the authors conducted a preliminary, exploratory hermeneutic semantic analysis of the key words "performance" and "management" and of the term "performance management". Findings - Analysis reveals that existing micro-level PME systems in health-care organizations have the potential to create a workforce that is compliant, dependent, technically oriented and passive, and to support health-care systems in which inequalities and power imbalances are perpetually reinforced. Practical implications - At a time when the health-care system is under increasing pressure to provide high-quality, affordable services with fewer resources, it may be wise to investigate new sector-specific ways of evaluating and managing performance. Originality/value - In this paper, written for health-care leaders and health human resource specialists, the theoretical assumptions and implications of current PME practices within health-care organizations are explored. It is hoped that readers will be inspired to support innovative PME practices within their organizations that encourage peak performance among health-care professionals.

  1. Towards Alliance Performance Management in Service Logistics

    Directory of Open Access Journals (Sweden)

    Bianca Keers

    2015-04-01

    Full Text Available This study explores the management of stakeholder values for alliance success. A multiple-case study method is used to analyze – within six organizations attempting to form alliances – how the management of inter-organizational dimensions of stakeholder value adds to the success of an alliance business strategy. Our study focuses on the establishment of vertical service alliances within the Dutch maritime sector, including private-private as well as public-private initiatives. The findings point toward the usefulness of developing an inter-organizational success map. Because of its comprehensive multi-stakeholder orientation, a success map can be used by alliance managers to understand management’s considerations, including the trade-offs among an alliance’s various performance drivers. This new conceptual thinking can enhance research and best practices on inter-organizational design.

  2. THE MANAGEMENT METHODS IN PERFORMANCE SPORTS

    Directory of Open Access Journals (Sweden)

    Silvia GRĂDINARU

    2015-12-01

    Full Text Available Sports are a widespread phenomenon, capable of raising human energies and mobilize financial and material resources that can be difficult compared with those in other areas of social life. Management of sports organizations is influenced and determined by the compliance and requirements arising from the documents issued by international organizations with authority in the field. Organizational development is considered essentially as a strategy to increase organizational effectiveness by determining changes that consider both human resources and organizations. On the whole society, it is accelerated by an industry evolving sport with distinctive features. Its development is conditional on macroeconomics and technology. The complexity of the activities of sports organizations performance, the main laboratory performance national and international sports, requiring a more thorough investigation to enable knowledge of the complex mechanisms of their management and simultaneously identify some optimization solutions throughout the economic-financial and human resources.

  3. Public And Private Leadership And Performance Management

    Directory of Open Access Journals (Sweden)

    Christine (Mihaescu Demeter

    2013-05-01

    Full Text Available The aim of this article is to make a comparing between the private and public leadership. We analyze (1 whether there are differences between public and private sector leadership based on some variables related to job complexity of a manager (including the managerial behaviour, job autonomy, and job clarity, decision-making vs policymaking process and the stakeholders vs political influence, and (2 to assess the degree of their effects on the managerial competences and performance management. Our study is conducted from the Romanian perspective on public organizations. As the methodology used, in order to identify the perception on political influence in Romanian public administration we conducted a survey among civil servants at central and local level. Our research is based on the empirical analysis of the relevant literature in public administration, leadership and organizational performance.

  4. Customer Experience Management and Business Performance

    DEFF Research Database (Denmark)

    Grønholdt, Lars; Martensen, Anne Duhr; Jørgensen, Stig

    2015-01-01

    Purpose: – The purpose of this paper is to examine how essential dimensions of customer experience management (CEM) drive business performance in Danish companies. Design/methodology/approach: – An empirical study is conducted to investigate the relationships between seven CEM dimensions, differe......Purpose: – The purpose of this paper is to examine how essential dimensions of customer experience management (CEM) drive business performance in Danish companies. Design/methodology/approach: – An empirical study is conducted to investigate the relationships between seven CEM dimensions...... customer experience into their products and service enjoy measurable financial success. Research limitations/implications: – This study is limited to the seven identified CEM dimensions in Danish companies. Practical implications: – This study has clear implications in terms of identifying and measuring...

  5. ISI PUBLICATIONS MANAGEMENT THROUGH PERFORMANCE INDICATORS

    Directory of Open Access Journals (Sweden)

    Victor VELTER

    2010-09-01

    Full Text Available The paper proposes to describe the ways in which the research management and administration department from a certain institution can interfere with specific policies in order to increase the visibility of scientific publications. Scientometric analysis is made on ISI publications of “Constantin Brancsi” University from Targu Jiu and wants to reveal performance indicators able to monitor the visibility of the papers indexed in ThomsonReuters ISI base.

  6. Management’s causal reasoning on performance and earnings management

    NARCIS (Netherlands)

    Aerts, W.A.A.; Zhang, S.

    2014-01-01

    We investigate the association between the intensity of causal reasoning on performance in a firm’s annual management commentary and its earnings management propensity. Anticipated earnings management concerns are argued to constitute a significant accountability predicament, bringing management to

  7. Environmental Management Performance Report October 2000

    International Nuclear Information System (INIS)

    EDER, D.M.

    2000-01-01

    This section provides an executive level summary of the performance information covered in this report and is intended to bring to Management's attention that information considered to be most noteworthy. All cost, schedule, milestone commitments, performance measures. and safety data is current as of August 31. Accomplishments, Issues and Integration items are current as of September 18 unless otherwise noted. The section begins with a description of notable accomplishments that have occurred since the last report and are considered to have made the greatest contribution toward safe, timely, and cost-effective clean up. Following the accomplishment section is an overall fiscal year-to-date summary analysis addressing cost, schedule, and milestone performance. Overviews of safety ensue. The next segment of the Executive Summary, entitled Critical Issues, is designed to identify the high-level challenges to achieving cleanup progress. The next section includes FY 2000 EM Management Commitment High Visibility Project Milestones and Critical Few Performance Measures. The Key Integration Activities section follows next, highlighting PHMC activities that cross contractor boundaries and demonstrate the shared value of partnering with other Site entities to accomplish the work. Concluding the Executive Summary, a forward-looking synopsis of Upcoming Planned Key Events is provided

  8. Environmental Management Performance Report December 2000

    International Nuclear Information System (INIS)

    EDER, D.M.

    2000-01-01

    This section provides an executive level summary of the performance information covered in this report and is intended to bring to Management's attention that information considered to be most noteworthy. All cost, schedule, milestone commitments, performance measures, and safety data is current as of October 31. Accomplishments, Issues and Integration items are current as of November 17 unless otherwise noted. The section begins with a description of notable accomplishments that have occurred since the last report and are considered to have made the greatest contribution toward safe, timely, and cost-effective clean up. Following the accomplishment section is an overall fiscal year-to-date summary analysis addressing cost, schedule, and milestone performance. Overviews of safety ensue. The next segment of the Executive Summary, entitled Critical Issues, is designed to identify the high-level challenges to achieving cleanup progress. The next section includes FY 2001 EM Management Commitment High Visibility Project Milestones and Critical Few Performance Measures. The Key Integration Activities section follows next, highlighting PHMC activities that cross contractor boundaries and demonstrate the shared value of partnering with other Site entities to accomplish the work. Concluding the Executive Summary, a forward-looking synopsis of Upcoming Planned Key Events is provided

  9. Environmental Management Performance Report October 2000

    Energy Technology Data Exchange (ETDEWEB)

    EDER, D.M.

    2000-10-01

    This section provides an executive level summary of the performance information covered in this report and is intended to bring to Management's attention that information considered to be most noteworthy. All cost, schedule, milestone commitments, performance measures. and safety data is current as of August 31. Accomplishments, Issues and Integration items are current as of September 18 unless otherwise noted. The section begins with a description of notable accomplishments that have occurred since the last report and are considered to have made the greatest contribution toward safe, timely, and cost-effective clean up. Following the accomplishment section is an overall fiscal year-to-date summary analysis addressing cost, schedule, and milestone performance. Overviews of safety ensue. The next segment of the Executive Summary, entitled Critical Issues, is designed to identify the high-level challenges to achieving cleanup progress. The next section includes FY 2000 EM Management Commitment High Visibility Project Milestones and Critical Few Performance Measures. The Key Integration Activities section follows next, highlighting PHMC activities that cross contractor boundaries and demonstrate the shared value of partnering with other Site entities to accomplish the work. Concluding the Executive Summary, a forward-looking synopsis of Upcoming Planned Key Events is provided.

  10. Radioactive Waste Management Complex performance assessment: Draft

    Energy Technology Data Exchange (ETDEWEB)

    Case, M.J.; Maheras, S.J.; McKenzie-Carter, M.A.; Sussman, M.E.; Voilleque, P.

    1990-06-01

    A radiological performance assessment of the Radioactive Waste Management Complex at the Idaho National Engineering Laboratory was conducted to demonstrate compliance with appropriate radiological criteria of the US Department of Energy and the US Environmental Protection Agency for protection of the general public. The calculations involved modeling the transport of radionuclides from buried waste, to surface soil and subsurface media, and eventually to members of the general public via air, ground water, and food chain pathways. Projections of doses were made for both offsite receptors and individuals intruding onto the site after closure. In addition, uncertainty analyses were performed. Results of calculations made using nominal data indicate that the radiological doses will be below appropriate radiological criteria throughout operations and after closure of the facility. Recommendations were made for future performance assessment calculations.

  11. Knowledge management performance methodology regarding manufacturing organizations

    Science.gov (United States)

    Istrate, C.; Herghiligiu, I. V.

    2016-08-01

    The current business situation is extremely complicated. Business must adapt to the changes in order (a) to survive on the increasingly dynamic markets, (b) to meet customers’ new request for complex, customized and innovative products. In modern manufacturing organizations it can be seen a substantial improvement regarding the management of knowledge. This occurs due to the fact that organizations realized that knowledge and an efficient management of knowledge generates the highest value. Even it could be said that the manufacturing organizations were and are the biggest beneficiary of KM science. Knowledge management performance (KMP) evaluation in manufacturing organizations can be considered as extremely important because without measuring it, they are unable to properly assess (a) what goals, targets and activities must have continuity, (b) what must be improved and (c) what must be completed. Therefore a proper KM will generate multiple competitive advantages for organizations. This paper presents a developed methodological framework regarding the KMP importance regarding manufacturing organizations. This methodological framework was developed using as research methods: bibliographical research and a panel of specialists. The purpose of this paper is to improve the evaluation process of KMP and to provide a viable tool for manufacturing organizations managers.

  12. Performance management vital in implementing new strategies

    International Nuclear Information System (INIS)

    Kruzner, D.; Trollinger, R.

    1996-01-01

    Wedged between the growing cost of environmental compliance and consumer protests over prices, the downstream oil and gas and petrochemical business segments are having to accelerate the changes that have engulfed their industry. Despite recent price increases, thinning margins have driven energy companies to rethink their role in life and to revaluate and reshape operations and assets in pursuit of new strategies. As companies concentrate on core competencies, shift to demand-pull production, and try to leverage their clout in selected regions for market dominance, performance of key operations has become paramount. In theory, performance management is a simple, straightforward proposition. It means deploying a comprehensive, strategy-linked framework for measuring performance across the entire enterprise and then using the results of these measurements to serve two critical managerial functions. First, performance measurement is the means for making informed, knowledge-based decisions about important business issues such as minimizing operational costs, manufacturing the right mix of products, identifying the most profitable distribution channels, and optimizing the utilization of assets. Second -- and in the long run more importantly -- measuring performance is a means for identifying and addressing areas where a company needs to make the kinds of organizational and process improvements that can develop, sustain, and amplify competitive advantage over the long haul. Experiences at a variety of companies, both within and outside the oil and gas and chemical business segments, demonstrate that progress towards comprehensive performance management is possible, with quantifiable benefits and results. Competitive advantage will be enjoyed by those companies that advance further and faster down this path

  13. The relationship between emotions and food consumption (macronutrient) in a foodservice college setting - a preliminary study.

    Science.gov (United States)

    Hartwell, Heather J; Edwards, John S A; Brown, Lorraine

    2013-05-01

    Many aspects of eating out have been studied, yet emotions remain an under-researched area, despite having been shown to play a significant role in food consumption. The aim of this research is to critically evaluate the relationship between emotions and food consumption (macronutrient) in a realistic eating environment, a college cafeteria. Subjects (n = 408), diners using a cafeteria, completed an emotions questionnaire before and after freely choosing, paying for and consuming a hot main meal. The results demonstrated a greater feeling of contentment with a high fat, high energy meal, whereas with a low carbohydrate meal, participants felt unfulfilled. In addition, a high protein meal also leads to a feeling of contentment. These results are rather counter-intuitive to public health nutrition policy but indicate the importance of inclusion of a protein or high carbohydrate item in any dish design in a foodservice setting.

  14. Managing performance and performance management: information strategy and service user involvement.

    Science.gov (United States)

    Rea, Carol A; Rea, David M

    2002-01-01

    The involvement of service users is extolled in National Service Frameworks and, in Wales, is one of seven standards set out in the National Service Framework for mental health services. National Service Frameworks have an important role in the UK government's performance management strategies. The strategies are retrospective in effect and offer insufficient help for service managers and others seeking to change and improve service performance. Draws on research conducted at intervals over the past four years in Swansea. In today's devolved UK, the details will be different in Wales from elsewhere but the focus is on how a number of organisations with differing responsibilities can work together to manage performance improvement. Demonstrates that change requires leadership to be dispersed across organisational boundaries. Accountability and responsibility must be horizontal and even downwards, not just upwards to government Service users can b e involved in their own care. Surveys that involve service users in their planning stages can gather information about the service issues that matter to them. Managing performance is different from performance management. It can ultimately enable services users to initiate and direct some of the improvements they want to see and to take part in the processes of change. The information systems must be locally useful for all involved, and must offer information about performance in time to affect improvement and change.

  15. Optical Networks Solutions planning - performances - management

    DEFF Research Database (Denmark)

    Fenger, Christian

    2002-01-01

    are kept optical and not converted into the optical domain. The focus is on the scientific results achieved throughout the Ph.D. period. Five subjects – all increasing the understanding of optical networks – are studied. Static wavelength routed optical networks are studied. Management on terms...... of lightpath allocation and design is considered. By using statistical models (simultaneous analysis of many networks) the correspondence between parameters determining the network topology and the performance of the optical network is found. These dependencies are important knowledge in the process...... of designing a network. It is also seen (statistically) found that the effect of wavelength converters on the performance of static wavelength routed optical networks is negligible. Dynamic wavelength routed optical networks are simulated and analyzed. Manangement of dynamic networks is a more complex task...

  16. Weight management in the performance athlete.

    Science.gov (United States)

    Manore, Melinda M

    2013-01-01

    Management of weight is an ever-increasing challenge in societies where good tasting food is convenient, relatively inexpensive, and abundant. Developing a weight management plan is essential for everyone, including athletes that expend high amounts of energy in their sport. This brief review addresses the concept of dynamic energy balance and dietary approaches that can be successfully used with active individuals to facilitate weight loss, while retaining lean tissue and minimizing risks for disordered eating. Emphasis is placed on teaching athletes the benefits of consuming a low-energy-dense diet (e.g. high-fiber, high-water, low-fat foods), which allows for the consumption of a greater volume of food that is satiating but reduces energy intake. Other dietary behaviors important for weight loss or weight maintenance after weight loss are also emphasized, such as eating breakfast, spreading food and protein intake throughout the day, eating after exercise, elimination of sweetened beverages, and avoiding fad diets. As the general population becomes heavier, more young athletes will come to their sport needing to alter bodyweight or composition to perform at their peak. Health professionals need to be prepared with effective and evidence-based dietary approaches to help the athletes achieve their bodyweight goals. Copyright © 2013 Nestec Ltd., Vevey/S. Karger AG, Basel.

  17. 24 CFR 902.43 - Management operations performance standards.

    Science.gov (United States)

    2010-04-01

    ... 24 Housing and Urban Development 4 2010-04-01 2010-04-01 false Management operations performance... URBAN DEVELOPMENT PUBLIC HOUSING ASSESSMENT SYSTEM PHAS Indicator #3: Management Operations § 902.43 Management operations performance standards. (a) Management operations sub-indicators. The following sub...

  18. Performance Management: The Neglected Imperative of Accountability Systems in Education

    Science.gov (United States)

    Mosoge, M. J.; Pilane, M. W.

    2014-01-01

    The first aim of this paper is to clarify the concept "performance management" as an aspect of the Integrated Quality Management System (IQMS). The second is to report on an exploration into the experiences and perceptions of management teams in the implementation of performance management. As part of the qualitative research design, the…

  19. Prototype road weather performance management tool : project report : draft report.

    Science.gov (United States)

    2016-09-30

    This report is the Project Report for the Road Weather Performance Management (RW-PM) Tool developed for the project on Development and Demonstration of a Prototype Road Weather Performance Management Application that Uses Connected Vehicle Data (RW-...

  20. Prototype road weather performance management tool : installation instructions & user manual.

    Science.gov (United States)

    2016-07-20

    This document is the Installation Instructions and User Manual for the Road Weather Performance Management (RW-PM) Tool developed for the project on Development and Demonstration of a Prototype Road Weather Performance Management Application that Use...

  1. THE ROLE OF BUSINESS INTELLIGENCE IN BUSINESS PERFORMANCE MANAGEMENT

    Directory of Open Access Journals (Sweden)

    Babeanu Delia

    2009-05-01

    Full Text Available Business performance management (BPM is a key business initiative that enables companies to align strategic and operational objectives with business activities in order to fully manage performance through better informed decision making and action. Effec

  2. music performance as a therapy for managing stress amongst

    African Journals Online (AJOL)

    USER

    Key words: Music, Music Performance, Music Therapy, and Stress Management. Introduction. Life is full .... the challenges facing the use of music performance as therapy for stress management should be surmounted ..... hindrances to both male and female lecturers for the management of stress using music performances ...

  3. Operational performance management of priced facilities

    Science.gov (United States)

    2011-03-01

    The Texas Department of Transportation and its agency partners have implemented various forms of lane management and pricing over the past three decades, including HOV lanes, managed lanes, and toll roads. As more of these complex transportation faci...

  4. A Catalog of Performance Objectives and Performance Guides for Records Management.

    Science.gov (United States)

    Wallace, Patricia E.

    This catalog provides performance objectives and performance guides reflecting 101 tasks being performed by workers in the records management field. The catalog is based on a records management survey of 300 records management professionals throughout the United States and Canada regarding task performance. Following a list of terms used in…

  5. Managing change in performance measures within a manufacturing context

    OpenAIRE

    Salloum, Mohammed

    2013-01-01

    Even though the literature available within the field of performance measurement and management (PMM) is extensive, a gap exists regarding how change is managed in performance measures (PM).  This gap is corroborated by the empirical data underlining that only a few organisations have mechanisms in place for managing PM change. The need to manage change in PM arises from the consensus that performance measurement systems (PMS) should reflect the strategy and direct environments of the company...

  6. Processes, Performance Drivers and ICT Tools in Human Resources Management

    OpenAIRE

    Oškrdal Václav; Pavlíček Antonín; Jelínková Petra

    2011-01-01

    This article presents an insight to processes, performance drivers and ICT tools in human resources (HR) management area. On the basis of a modern approach to HR management, a set of business processes that are handled by today’s HR managers is defined. Consequently, the concept of ICT-supported performance drivers and their relevance in the area of HR management as well as the relationship between HR business processes, performance drivers and ICT tools are defined. The theoretical outcomes ...

  7. Hospital food service: a comparative analysis of two foodservice systems at a Danish Hospital

    DEFF Research Database (Denmark)

    Justesen, Lise; René, Michael; Kristensen, Marianne Boll

    2016-01-01

    Background Insufficient dietary intake is common among hospitalised patients and may affect prognosis negatively. Hence hospital meals are central in the treatment, and their efficacy in ensuring adequate intake is crucial. This study aimed to compare patients’ dietary intake from a cook-serve bu......Background Insufficient dietary intake is common among hospitalised patients and may affect prognosis negatively. Hence hospital meals are central in the treatment, and their efficacy in ensuring adequate intake is crucial. This study aimed to compare patients’ dietary intake from a cook......-serve buffet-trolley serving system (BTS) to a new cook-chill pre-plated concept (CCP) allowing patients to choose from a static menu 24/7. Methods A quasi-experimental study was conducted at two orthopaedic surgical and a gynaecological surgical ward at a Danish Hospital. 57patients (≥3 days) were served......% of the protein requirements on CCP compared to 33 % on BTS (p=0,216). Conclusions A new foodservice system (CCP) which increases availability and choice of food 24/7 does not show a significant improvement of energy and protein intake in hospitalized patients and patients at nutritional risk. However, further...

  8. Introduction of the UNIX International Performance Management Work Group

    Science.gov (United States)

    Newman, Henry

    1993-01-01

    In this paper we presented the planned direction of the UNIX International Performance Management Work Group. This group consists of concerned system developers and users who have organized to synthesize recommendations for standard UNIX performance management subsystem interfaces and architectures. The purpose of these recommendations is to provide a core set of performance management functions and these functions can be used to build tools by hardware system developers, vertical application software developers, and performance application software developers.

  9. Towards a results-based performance management: practices and ...

    African Journals Online (AJOL)

    Towards a results-based performance management: practices and challenges in the Ethiopian public sector. ... Journal of Business and Administrative Studies ... Findings of this study indicate that performance management system is disconnected at the top that weakened accountability of managers in the public sector.

  10. College Students' Time Management: Correlations with Academic Performance and Stress.

    Science.gov (United States)

    Macan, Therese Hoff; And Others

    1990-01-01

    The relationships between time management of college students and self-reported academic performance and various affective measures of stress were explored for 123 undergraduates. The study indicates that self-reported time management is multidimensional and that there are important relationships among time management, performance, and stress.…

  11. Public Management and Educational Performance: The Impact of Managerial Networking.

    Science.gov (United States)

    Meier, Kenneth J.; O'Toole, Laurence J., Jr.

    2003-01-01

    A 5-year performance analysis of managers in more than 500 school districts used a nonlinear, interactive, contingent model of management. Empirical support was found for key elements of the network-management portion of the model. Results showed that public management matters in policy implementation, but its impact is often nonlinear. (Contains…

  12. Square Pegs and Round Holes: Ruminations on the Relationship between Performance Appraisal and Performance Management

    Science.gov (United States)

    Gravina, Nicole E.; Siers, Brian P.

    2011-01-01

    Models of comprehensive Performance Management systems include both employee development and evaluative components. The Organizational Behavior Management discipline focuses almost exclusively on the developmental component, while the Industrial and Organizational Psychology discipline is focused on use of performance appraisals. Performance…

  13. Performance management and academic workload in higher ...

    African Journals Online (AJOL)

    The South African Higher Education system is in a state of rapid flux. Various factors are rendering education vulnerable to destructive influences. It has become imperative for academic managers to ensure that academic staff function productively. Management information systems which will generate correct information as ...

  14. HANDOVER MANAGEABILITY AND PERFORMANCE MODELING IN

    African Journals Online (AJOL)

    SOFTLINKS DIGITAL

    situations. Library Management Design Using Use. Case. To model software using object oriented design, a case study of Bingham University. Library Management System is used. Software is developed to automate the Bingham. University manual Library. The system will be stand alone and will be designed with the.

  15. Innovation Processes in Large-Scale Public Foodservice-Case Findings from the Implementation of Organic Foods in a Danish County

    DEFF Research Database (Denmark)

    Mikkelsen, Bent Egberg; Nielsen, Thorkild; Kristensen, Niels Heine

    2005-01-01

    is the idea that the large-scale foodservice such as hospital food service should adopt a buy organic policy due to their large buying volume. But whereas implementation of organic foods has developed quite unproblematically in smaller institutions such as kindergartens and nurseries, introduction of organic...... was carried out of the change process related implementation of organic foods in large-scale foodservice facilities in Greater Copenhagen county in order to study the effects of such a change. Based on the findings, a set of guidelines has been developed for the successful implementation of organic foods...

  16. Innovation Processes in Large-Scale Public Foodservice-Case Findings from the Implementation of Organic Foods in a Danish County

    DEFF Research Database (Denmark)

    Mikkelsen, Bent Egberg; Nielsen, Thorkild; Kristensen, Niels Heine

    2005-01-01

    is the idea that the large-scale foodservice such as hospital food service should adopt a buy organic policy due to their large buying volume. But whereas implementation of organic foods has developed quite unproblematically in smaller institutions such as kindergartens and nurseries, introduction of organic...... foods into large-scale foodservice such as that taking place in hospitals and larger homes for the elderly, has proven to be quite difficult. The very complex planning, procurement and processing procedures used in such facilities are among reasons for this. Against this background an evaluation...

  17. Road weather management performance measures : a way to measure achievement.

    Science.gov (United States)

    2010-04-01

    This flyer describes the Road Weather Management Performance Measures that will help the Road Weather Management Program (RWMP) maximize the use of available road weather information and technologies; expand road weather research and development effo...

  18. Behavioural aspects influencing the performance of Turkish fund managers

    Directory of Open Access Journals (Sweden)

    Bruno S. Sergi

    2009-11-01

    Full Text Available Using original survey data collected by the authors in 2005 we investigate the determinants of Turkish fund managers’ performance as measured by the number of clients that a fund manager has, the number of investment funds that the manager is responsible for and the size of the manager’s portfolio. All three measures of Turkish fund manager performance systematically vary with fund manager characteristics. This is consistent with Chevalier and Ellison’s (1999 finding for the USA that some managers are better than others. Further, the number of training courses attended by a manager and years of experience (in a particular organisation and/or as a fund manager are found to positively influence all three measures of performance. This may suggest that senior managers and those with more training are given more responsibility than less experienced and less trained managers.

  19. Exploration of nuclear power enterprise 'STAR' management performance evaluation system

    International Nuclear Information System (INIS)

    Wang Sen

    2005-01-01

    From the angle of nuclear power enterprise safety culture, this essay breaks the connotations of the safety culture down to nine aspects (target management, safety management, quality management, housekeeping, cost control, authorization management, teamwork, communication and continued improvement), with each aspect divided into five levels of star class according to its own characteristics. A comparison is made between the actualities of the enterprise and star management performance evaluation system to find out the gap and identify ways of continued improvement to elevate the enterprise management level, thereby developing a standard system of conducting qualitative and quantitative evaluation to the management process. Apart from its evaluation function, this system provides a guideline on the work orientation, method, and steps to elevate work level and capability for the managers performing specific management actions. It is also a system of measuring and evaluating the executive force of the company's management and its employees. (author)

  20. Prolong Your Roof's Performance: Roof Asset Management.

    Science.gov (United States)

    Teitsma, Jerry

    2001-01-01

    Discusses the roof asset management process for maintaining a roof system's integrity and value in a cost-effective manner. Included is a breakdown of roofing surface characteristics for multiply and single ply roofing systems. (GR)

  1. Towards Alliance Performance Management in Service Logistics

    OpenAIRE

    Bianca Keers; Paul C. van Fenema

    2015-01-01

    This study explores the management of stakeholder values for alliance success. A multiple-case study method is used to analyze – within six organizations attempting to form alliances – how the management of inter-organizational dimensions of stakeholder value adds to the success of an alliance business strategy. Our study focuses on the establishment of vertical service alliances within the Dutch maritime sector, including private-private as well as public-private initiatives. The findings po...

  2. Theoretical framework of integrated strategic performance management system

    OpenAIRE

    Mitrović, Zorica; Todorović, Marija; Bjelica, Dragan

    2015-01-01

    The aim of this paper is to present a conceptual model of the integrated strategic performance management system. This model is conceptual framework designed as a result of research that shows significant benefits of integrated application of strategic management and performance management in organizations. The framework consists of five steps: establishing a planning system, establishing of performance measurement system, establishing an accountability system, establishing of the knowledge m...

  3. Nivel de formalización de restaurantes de compra media en el mercado de foodservice en Colombia

    OpenAIRE

    Heredia González, María Antonia; Quintero Zuluaga, Natalie

    2014-01-01

    Los cambios en el estilo de vida del colombiano y el auge del consumo por fuera del hogar, han revestido de gran importancia el mercado de foodservice que se encuentra en desarrollo en Colombia -- Estos cambios han generado una mayor la oferta de restaurantes y por ende exigen cada vez un mejor desempeño y servicio por parte de los mismos -- Siendo los restaurantes de menú fijo de estratos 3 y 4 aquellos que constituyen el mayor número de establecimientos del sector, se hace relevante su anál...

  4. Conducting Midterm Performance Reviews: An Exercise for Teaching Performance Management

    Science.gov (United States)

    Bull Schaefer, Rebecca A.

    2018-01-01

    Although the annual performance review has received much criticism from practitioners and researchers alike, organizations continue to use coaching and/or reviews to maximize employee effectiveness and minimize liabilities. A semester class is a great context to practice skills relating to tracking and reviewing performance. This article describes…

  5. Customer Experience Management and Business Performance

    DEFF Research Database (Denmark)

    Grønholdt, Lars; Martensen, Anne; Jørgensen, Stig

    2014-01-01

    , market performance and financial performance. The conceptual model is operationalized by a structural equation model, and the model is estimated and tested by using the partial least squares method. A survey among 484 companies in Denmark forms the empirical basis for the study. Findings – The findings...... provide evidence that the seven CEM dimensions influence financial performance. The high performing companies differentiate significantly from the low performing companies with regard to how they master CEM. All seven CEM dimensions are essential in producing differentiation, market performance...... and financial performance. Research limitations – This study is limited to the seven identified CEM dimensions in Danish companies. Practical implications – This study has clear implications in terms of identifying and measuring the importance of essential CEM dimensions which influence business performance...

  6. Impact of Performance Management in Public and Private Organizations

    DEFF Research Database (Denmark)

    Hvidman, Ulrik; Andersen, Simon Calmar

    2014-01-01

    of management is less effective in public organizations. A difference-in-differences model based on survey data on management in Danish public and private schools, combined with administrative data of students’ test scores, confirms the hypothesis. The results have important implications for the transfer......Recent theoretical developments suggest that management actions have different impacts on outcomes in public and private organizations. This proposition is important to public organizations’ widespread import of private sector management tools such as performance management. This article examines...... how performance management influences performance outcomes in otherwise similar public and private organizations. Showing that the factors expected to diminish the impact of performance management parallel the organizational characteristics of public organizations, we hypothesize that this type...

  7. The Role of Performance Management in the High Performance Organisation

    NARCIS (Netherlands)

    de Waal, André A.; van der Heijden, Beatrice I.J.M.

    2014-01-01

    The allegiance of partnering organisations and their employees to an Extended Enterprise performance is its proverbial sword of Damocles. Literature on Extended Enterprises focuses on collaboration, inter-organizational integration and learning to avoid diminishing or missing allegiance becoming an

  8. MANAGING SOCIAL CAPITAL AND DIVERSITY FOR PERFORMANCE IN PUBLIC ORGANIZATIONS

    NARCIS (Netherlands)

    Compton, Mallory E.; Meier, Kenneth J.

    Managers concerned with the performance of their organizations will exploit available social, administrative, and human capital resources. However, extant theory and mixed empirical evidence leave the effect of social capital on performance unclear. The gains from these norms of reciprocity,

  9. Conflict management strategies for effective performance of ...

    African Journals Online (AJOL)

    Also, there is significant relationship between the role of extension and survival strategies. All the extension agents interviewed were of the opinion that conflict resolution management strategies should be included in agricultural extension package for efficient and sustainable agricultural and rural development.

  10. Now's the Time: Implementing Performance Management

    Science.gov (United States)

    Legutko, Lee V.

    2012-01-01

    During the past several years, school systems have implemented a variety of organizational improvement initiatives, such as Six Sigma, Balanced Scorecards, Baldrige Criteria, activity-based costing, and managing for results. Unfortunately, evidence of sustained success is fleeting as school districts remain trapped in a time warp of command,…

  11. Strategic Management Foundations and Employee Performance of ...

    African Journals Online (AJOL)

    Nneka Umera-Okeke

    strategic positioning of the organization to create, capture, and sustain competitive advantage. Similarly, Dudin (2013) explained strategic management as a process in a firm consists of setting the vision, mission and goals, analysis of external and internal business environment, selection of a favorable strategy, strategic ...

  12. Performance regression manager for large scale systems

    Science.gov (United States)

    Faraj, Daniel A.

    2017-08-01

    System and computer program product to perform an operation comprising generating, based on a first output generated by a first execution instance of a command, a first output file specifying a value of at least one performance metric, wherein the first output file is formatted according to a predefined format, comparing the value of the at least one performance metric in the first output file to a value of the performance metric in a second output file, the second output file having been generated based on a second output generated by a second execution instance of the command, and outputting for display an indication of a result of the comparison of the value of the at least one performance metric of the first output file to the value of the at least one performance metric of the second output file.

  13. Congestion Management Requirements, Methods and Performance Indices

    Energy Technology Data Exchange (ETDEWEB)

    Kirby, B.J.

    2002-08-28

    Transmission congestion occurs when there is insufficient transmission capacity to simultaneously accommodate all requests for transmission service within a region. Historically, vertically integrated utilities managed this condition by constraining the economic dispatch of generators with the objective of ensuring security and reliability of their own and/or neighboring systems. Electric power industry restructuring has moved generation investment and operations decisions into the competitive market but has left transmission as a communal resource in the regulated environment. This mixing of competitive generation and regulated transmission makes congestion management difficult. The difficulty is compounded by increases in the amount of congestion resulting from increased commercial transactions and the relative decline in the amount of transmission. Transmission capacity, relative to peak load, has been declining in all regions of the U.S. for over a decade. This decline is expected to continue. Congestion management schemes used today have negative impacts on energy markets, such as disruptions and monetary penalties, under some conditions. To mitigate these concerns various congestion management methods have been proposed, including redispatch and curtailment of scheduled energy transmission. In the restructured electric energy industry environment, new congestion management approaches are being developed that strive to achieve the desired degree of reliability while supporting competition in the bulk power market. This report first presents an overview and background on key issues and emerging approaches to congestion management. It goes on to identify and describe policies affecting congestion management that are favored and/or are now being considered by FERC, NERC, and one of the regional reliability councils (WSCC). It reviews the operational procedures in use or proposed by three of the leading independent system operators (ISOs) including ERCOT

  14. FINANCIAL PERFORMANCE IN CREDIT INSTITUTION MANAGEMENT

    OpenAIRE

    IOV DANIELA RODICA

    2014-01-01

    Information concerning financial performance is one of the objectives of the annual financial statements of credit institutions. The main source containing this information is profit and loss statement. A correct and complete information can not be limited to this annual report. Understanding the concept of financial performance requires a holistic approach of the entity. An overview of information on financial performance will be achieved by coordinating information about the...

  15. Operations performance for HANDI 2000 business management system

    Energy Technology Data Exchange (ETDEWEB)

    Adams, D.E.

    1998-09-29

    Performance management consists of performance monitoring and tuning as well as longer-term capacity planning. The objective of Operations Performance Management Plan is to assure that performance and response time commitments are satisfied. This is achieved through daily monitoring and capacity planning using workload forecasting and historical trends. The OPMP becomes effective as of this document`s acceptance. It will provide guidance through implementation efforts.

  16. Does performance management affect nurses' well-being?

    Science.gov (United States)

    Decramer, Adelien; Audenaert, Mieke; Van Waeyenberg, Thomas; Claeys, Tine; Claes, Claudia; Vandevelde, Stijn; van Loon, Jos; Crucke, Saskia

    2015-04-01

    This article focuses on employee performance-management practices in the healthcare sector. We specifically aim to contribute to a better understanding of the impact of employee performance-management practices on affective well-being of nurses in hospitals. Theory suggests that the features of employee-performance management (planning and evaluation of individual performances) predict affective well-being (in this study: job satisfaction and affective commitment). Performance-management planning and evaluation and affective well-being were drawn from a survey of nurses at a Flemish hospital. Separate estimations were performed for different aspects of affective well-being. Performance planning has a negative effect on job satisfaction of nurses. Both vertical alignment and satisfaction with the employee performance-management system increase the affective well-being of nurses; however, the impact of vertical alignment differs for different aspects of affective well-being (i.e. job satisfaction and affective commitment). Performance-management planning and evaluation of nurses are associated with attitudinal outcomes. The results indicate that employee performance-management features have different impacts on different aspects of well-being. Copyright © 2014 Elsevier Ltd. All rights reserved.

  17. Asset management -- Integrated software optimizes production performance

    International Nuclear Information System (INIS)

    Polczer, S.

    1998-01-01

    Developments in data collection and retrieval systems to allow timely cost analysis, financial reporting and production management are discussed. One of the most important new OLAP (on-line analytical processing) products is Energy Warehouse which gathers field information from various sources, allows advanced searches, and generates reports previously unavailable in other conventional financial accounting systems. Another OLAP-based system, the Canadian Upstream Energy System (CUES), was developed by the Oracle Corporation and the Calgary-based Applied Terravision Systems (ATS) Inc. CUES combines Oracle's universal data server software development tools with ATS's upstream financial, land, geotechnical and production applications. ATS also developed a product called IDPMARS (Integrated Daily Production Management Accounting Reporting System). It interfaces with CUES to link working interests, government royalties, administration, facility charges, lifting costs, transportation tooling, and customers by integrating field data collection systems with financial accounting

  18. Asset management -- Integrated software optimizes production performance

    Energy Technology Data Exchange (ETDEWEB)

    Polczer, S.

    1998-10-01

    Developments in data collection and retrieval systems to allow timely cost analysis, financial reporting and production management are discussed. One of the most important new OLAP (on-line analytical processing) products is Energy Warehouse which gathers field information from various sources, allows advanced searches, and generates reports previously unavailable in other conventional financial accounting systems. Another OLAP-based system, the Canadian Upstream Energy System (CUES), was developed by the Oracle Corporation and the Calgary-based Applied Terravision Systems (ATS) Inc. CUES combines Oracle`s universal data server software development tools with ATS`s upstream financial, land, geotechnical and production applications. ATS also developed a product called IDPMARS (Integrated Daily Production Management Accounting Reporting System). It interfaces with CUES to link working interests, government royalties, administration, facility charges, lifting costs, transportation tooling, and customers by integrating field data collection systems with financial accounting.

  19. Career Progression Systems in the Internal Labor Market of the Foodservice Industry and the Role of the National Restaurant Association. Final Report.

    Science.gov (United States)

    Smith, Leonard; Pezzullo, Caroline

    The lack of visible career paths was universally recognized as a major factor leading to the extraordinarily high rate of turnover and absenteeism in the foodservice industry. The report evaluates the potential of a National Trade Association as a vehicle for improvements in this area and focuses on National Restaurant Association (NRA) efforts in…

  20. gLite Workload Management System Performance Measurements

    CERN Document Server

    Svraka, N; Belic, A; Bogojevic, A R

    2006-01-01

    In this paper an introduction to the gLite Grid middleware and one of its most important components, Workload Management System (WMS), responsible for management of user jobs is given.Useful performance metrics of gLite WMS are defined from a Grid application point of view, and preliminary results of performance measurements are presented and briefly analyzed.

  1. Financial policies and performance of line managers in Universities ...

    African Journals Online (AJOL)

    This study analysed the effect of financial policies on the performance of line managers in Ugandan Universities. The field research was carried out in private and public universities. Every university had a financial policies so their line managers were expected to perform their duties effectively. The objectives of the study ...

  2. Impact Of Strategic Change Management On The Performance Of ...

    African Journals Online (AJOL)

    This paper examines the impact of strategic change management on the performances of public transport in Osun State, Nigeria. It aimed at determining the role of leadership style in strategic change management; identify in factors that are influencing change process and actual performance of an organization. The study ...

  3. Managing (Sales)People towards Performance: HR Strategy, Leadership & Teamwork

    NARCIS (Netherlands)

    H.M.S. Dietz (Bart)

    2009-01-01

    textabstractManaging people towards performance is one of the most critical priorities for managers in practice. This dissertation focuses on this important issue and explores how HR Strategy, Leaders, and Teams, impact performance. It addresses respectively how HR as a system of coherent

  4. Perception of performance management and rewards in selected ...

    African Journals Online (AJOL)

    In the new public administration, performance management is expected to provide the necessary information that makes the behaviour of governments more results-oriented and responsive to conditions affecting governments goal attainment. Performance management focuses on achieving results which is expressed in ...

  5. Financial management practices and their impact on organizational performance

    OpenAIRE

    Butt, Babar Zaheer; Hunjra, Ahmed Imran; Rehman, Kashif-Ur-

    2010-01-01

    This study measures the relationship between organizational performance and financial management practices like capital structure decision, dividend policy, investment appraisal techniques, working capital management and financial performance assessment in Pakistani corporate sector. Sample of the study consisted of forty companies operating in Pakistan, related to different sectors and listed at Karachi Stock Exchange. The finance executives and financial analysts of the companies respon...

  6. PERFORMANCE MANAGEMENT - A CHALLENGE FOR ANY LEADER IN EDUCATION

    Directory of Open Access Journals (Sweden)

    MUNGIU-PUPĂZAN MARIANA CLAUDIA

    2017-11-01

    Full Text Available Starting from Peter Druker's assessment that "the only correct test applied to an employee is related to how they work and not to what school they have learned and how long they have worked!", This Communication refers to the measurement of managerial performance as a primary component of human resource management. Performance measurement is a specific activity, important in the field of human resource management, materializing in the estimation of individual and group performance. An efficient performance evaluation system must be a well-articulated process with a clear definition of roles and time objectives for managers as well as for non-managerial positions within the organization. At the beginning of the implementation of the performance management system, it is important to discuss with employees about their perception of the concept of performance, which means the performance expectations expected by the company and which are expected to be the results of the stages of this system.

  7. Performance management in a family business: a case study

    OpenAIRE

    Silva, Paulino; Silva, Rui

    2014-01-01

    This research, still at an early stage, and then presented in a poster format, intended to explain the management of organizational performance of a family business in the succession process using the case study method. The scripts for semi-structured interviews that will apply to managers, owners and other workers who are deemed suitable for the investigation, which include relatives of the owners of the company are being developed. For this work the model of organizational performance manag...

  8. Maturity and Performance in Information Technology Project Management

    OpenAIRE

    Renato de Oliveira Moraes; Fernando José Barbin Laurindo

    2013-01-01

    This study concerns the relationship between the information technology (IT) project performance and the project management maturity of an organization. The research was developed from a survey of 185 respondents during 2010. Project performance was evaluated using the two first dimensions proposed by Shenhar et al (2001) – project efficiency and impact on the customer. Project management maturity was evaluated using the formalization level of project management processes described in PMBoK. ...

  9. Performance issues in management of the Space Station Information System

    Science.gov (United States)

    Johnson, Marjory J.

    1988-01-01

    The onboard segment of the Space Station Information System (SSIS), called the Data Management System (DMS), will consist of a Fiber Distributed Data Interface (FDDI) token-ring network. The performance of the DMS in scenarios involving two kinds of network management is analyzed. In the first scenario, how the transmission of routine management messages impacts performance of the DMS is examined. In the second scenario, techniques for ensuring low latency of real-time control messages in an emergency are examined.

  10. The Impact of Total Risk Management on Company's Performance

    OpenAIRE

    Mohammed, Hamdu Kedir; Knapkova, Adriana

    2016-01-01

    Traditionally risk management used to be considered as a means to alleviate perhaps eliminate negative outcomes of exposures. However, the result of this and other empirical studies shows the ability of risk management to go beyond this and respond to market factors which are out of management control in order to control volatilities in earning which ultimately improve corporate performance. The empirical study investigates the relationship between total risk management and company's performa...

  11. Public management: organizations, governance, and performance

    National Research Council Canada - National Science Library

    O'Toole, Laurence J; Meier, Kenneth J

    2011-01-01

    ...? Can their separable contributions to performance be estimated? The fate of public policies in today's world lies in the hands of public organizations, which in turn are often intertwined with others in latticed patterns of governance...

  12. Do Managers Face a Performance Trade-off?

    DEFF Research Database (Denmark)

    Mikkelsen, Maria Falk

    2017-01-01

    The existence of multiple goals in public organizations inevitably raises the concern that managers face performance trade-offs. Particularly, scholars have expressed the fear that public managers in order to secure high production performance are forced to sacrifice performance on goals like...... equity, accountability, and procedural justice. However, our knowledge of whether such trade-offs exist is scarce. Using an administrative 10-year panel data set of Danish public schools and principals, this paper analyzes trade-offs between production performance (measured by student performance...... procedural justice. These results suggest that managers who are able to secure high performance on one dimension of performance will likely also be high performing on other performance dimensions....

  13. Performing arts and change management in syncretized African ...

    African Journals Online (AJOL)

    Performing arts and change management in syncretized African performances: a study of “Odiiche Dance” ... Creative Artist: A Journal of Theatre and Media Studies ... nature of the performances, African performances still retains its taste and her audiences are still alive, hence, with the case study of the “Odiiche Dance”.

  14. Sustainable Transportation - Indicators, Frameworks, and Performance Management

    DEFF Research Database (Denmark)

    Gudmundsson, Henrik; Hall, Ralph P.; Marsden, Greg

    This textbook provides an introduction to the concept of sustainability in the context of transportation planning, management, and decision-making. The book is divided into two parts. In the first part, indicators and frameworks for measuring sustainable development in the transportation sector...... are developed. In the second, the authors analyze actual planning and decision-making in transportation agencies in a variety of governance settings. This analysis of real-world case studies demonstrates the benefits and limitations of current approaches to sustainable development in transportation. The book...

  15. Sustainable Transportation - Indicators, Frameworks, and Performance Management

    DEFF Research Database (Denmark)

    Gudmundsson, Henrik; Hall, Ralph P.; Marsden, Greg

    This textbook provides an introduction to the concept of sustainability in the context of transportation planning, management, and decision-making. The book is divided into two parts. In the first part, indicators and frameworks for measuring sustainable development in the transportation sector...... are developed. In the second, the authors analyze actual planning and decision-making in transportation agencies in a variety of governance settings. This analysis of real-world case studies demonstrates the benefits and limitations of current approaches to sustainable development in transportation. The book...... concludes with a discussion on how to make sustainability count in transportation decision-making and practice....

  16. The Role of Performance Management in Creating and Maintaining a High-Performance Organization

    NARCIS (Netherlands)

    Waal, A.A. de; Heijden, B.I.J.M. van der

    2015-01-01

    There is still a good deal of confusion in the literature about how the use of a performance management system affects overall organizational performance. Some researchers find that performance management enhances both the financial and non-financial results of an organization, while others do not

  17. Role of Academic Managers in Workload and Performance Management of Academic Staff: A Case Study

    Science.gov (United States)

    Graham, Andrew T.

    2016-01-01

    This small-scale case study focused on academic managers to explore the ways in which they control the workload of academic staff and the extent to which they use the workload model in performance management of academic staff. The links that exist between the workload and performance management were explored to confirm or refute the conceptual…

  18. Manager traits and quality-of-care performance in hospitals.

    Science.gov (United States)

    Aij, Kjeld Harald; Aernoudts, René L M C; Joosten, Gepke

    2015-07-06

    This paper aims to assess the impact of the leadership traits of chief executive officers (CEOs) on hospital performance in the USA. The effectiveness and efficiency of the CEO is of critical importance to the performance of any organization, including hospitals. Management systems and manager behaviours (traits) are of crucial importance to any organization because of their connection with organizational performance. To identify key factors associated with the quality of care delivered by hospitals, the authors gathered perceptions of manager traits from chief executive officers (CEOs) and followers in three groups of US hospitals delivering different levels of quality of care performance. Three high- and three low-performing hospitals were selected from the top and bottom 20th percentiles, respectively, using a national hospital ranking system based on standard quality of care performance measures. Three lean hospitals delivering intermediate performance were also selected. A survey was used to gather perceptions of manager traits (providing a modern or lean management system inclination) from CEOs and their followers in the three groups, which were compared. Four traits were found to be significantly different (alpha performing hospitals. The different perceptions between these two hospital groups were all held by followers in the low-performing hospitals and not the CEOs, and all had a modern management inclination. No differences were found between lean (intermediate-) and high-performing hospitals, or between high- and low-performing hospitals. These findings support a need for hospital managers to acquire appropriate traits to achieve lean transformation, support a benefit of measuring manager traits to assess progress towards lean transformation and lend weight to improved quality of care that can be delivered by hospitals adopting a lean system of management.

  19. Does Innovating Customer Relationship Management Improve Firm Performance?

    DEFF Research Database (Denmark)

    Geersbro, Jens; Ritter, Thomas

    Based on an empirical study of more than 400 B2B firms, this paper investigates the role of innovating a firm’s customer relationship management capability on firm performance. There is a lot of evidence for the positive impact of customer relationship management capability on firm performance...... for relationship management) has a positive correlation with firm performance, the impact is fully mediated by the firms’ relationship management capability. The paper also identifies internal and external drivers of customer relationship management innovation. Not surprisingly customer and competitor dynamics...... seem to drive relationship management innovation but contrary to expectations, competitor intensity is negatively correlated with innovation; the more intense competition the less innovation. In conclusion we identify managerial implications and suggest avenues of further research....

  20. Constraints management and value chain performance for sustainable development

    Directory of Open Access Journals (Sweden)

    Richard Bitange Nyaoga

    2016-06-01

    Full Text Available Managers are ever seeking for better ways of managing their constraints to improve their company’s value chain performance and competitiveness. Although previous literature explored constraint management, it was inconclusive as to how constraint management could affect the value chain performance in tea processing chains. The purpose of this study is to determine the relationship between constraint management and firm value chain performance of tea processing firms. This study undertook an empirical study using survey questionnaire design to collect data. The respondents were production managers who have experience in production activities. The study applied multiple correlation and regression models to test the hypothesis. The results indicate that constraints management had a significant positive impact on improvement in quality, time, flexibility, cost and resource utilization in tea firms. This study provides a broad analysis of how organizations can improve their value chain performance for sustainable development by managing various constraints in the internal value chain. To the best of the authors’ knowledge, this is the first empirical study of the relationship between constraints management and value chain performance using data from tea processing firms operating in Kenya.

  1. Managing teams performing complex innovation projects

    NARCIS (Netherlands)

    Oeij, P.R.A.; Vroome, E.M.M. de; Dhondt, S.; Gaspersz, J.B.R.

    2012-01-01

    Complexity of projects is hotly debated and a factor which affects innovativeness of team performance. Much attention in the past is paid to technical complexity and many issues are related to natural and physical sciences. A growing awareness of the importance of socio-organisational issues is

  2. Performance of District Disaster Management Teams after ...

    African Journals Online (AJOL)

    Introduction: Uganda is vulnerable to several natural, man-made and a hybrid of disasters including drought, famine, floods, warfare, and disease outbreaks. We assessed the district disaster team's performance, roles and experiences following the training. Findings: The disasters most commonly experienced by the district ...

  3. Developing performance management systems for the green supply chain

    OpenAIRE

    Mutingi, Michael; Mapfaira, Herbert; Monageng, Robert

    2014-01-01

    As 'green' issues continue to become a global concern in the manufacturing supply chain, developing appropriate performance measurement systems for specific supply chains is imperative. Various green supply chain management strategies have been proposed in different contexts. On the other hand, a number of performance management systems (PMS) have been proposed. However, given the variations in the contexts of the available green strategies and the performance measurement approaches, selectin...

  4. The performance management system: applying and evaluating a pay-for-performance initiative.

    Science.gov (United States)

    Helm, Corey; Holladay, Courtney L; Tortorella, Frank R

    2007-01-01

    The clinical operations and programs division at the University of Texas M. D. Anderson Cancer Center undertook an initiative, as part of a new performance management system, to determine the effectiveness in aligning individual performance goals to institutional goals and linking performance to rewards (i.e., distinguishing high performers from low performers). The initiative was completed in two phases--the first involved a pilot group of administrators and managers, and the second encompassed the entire clinical area of the institution. Progress was monitored using a survey specific to the performance management initiative, an institutional employee opinion survey, and employee performance review and merit data. We demonstrated support for both goals in the findings from our performance management survey and for our second goal with the institutional employee opinion survey results. Our correlation analysis of the linkage between performance and merit data provided further evidence that the initiative's implementation affected our goal of better distinguishing high performers from low performers. Although our results indicate that we made significant progress toward meeting our goals, we outlined limitations and implications of our results for other organizations to consider as they embark on their own performance management initiatives. Thinking of performance management as a complete system that encompasses goal alignment, education, communication, and continuous feedback can lead to the recognition of top performers. This recognition is important as organizations try to retain their top talent and improve the performance of all employees in an effort to positively influence the patient experience.

  5. Management performance warehousing in PE 'Post Serbia'

    Directory of Open Access Journals (Sweden)

    Vidović Dragana R.

    2016-01-01

    Full Text Available The paper presents a general model for the strategic management of postal infrastructure and resources, focused on development of warehousing service. The model was developed according to the characteristics of the public enterprise 'Pošte Srbije'. A set of indicators is developed for the purpose of analysis of external and internal environment of PE 'Post Serbia'. For positioning the focal postal enterprise among other, selected European posts, the benchmarking method is used, whereby indicators are determined by using eigenvalues and eigenvectors. Analysis of internal environment additionally includes survey and Delphi method to obtain the values of coefficients in the model. With small modifications, the model could be applicable to all postal operators and logistics companies which consider to develop warehouse service in logistics market.

  6. Taming the Wild World of Management, Performance and Communication - 13459

    International Nuclear Information System (INIS)

    Ford, Laurie

    2013-01-01

    Management has evolved a long way from its original meaning of 'governing a horse'. The industrial revolution fostered 'scientific management'; 1930's Hawthorne studies discovered that people's social interactions could alter productivity; and the dawn of the computer age in the post-war 1950's brought general systems theory into management thinking. Today, mobile wireless connectivity aims to transform ever-changing networks of players, mandates, and markets into something that can be 'managed'. So why is there no clear and simple recipe for how to practice management? We talk about financial management, safety management, and operations management, but surely the 'management' part of those endeavors will share the same set of practices. Instead, we are still arguing for 'management' to include everything from developing people to negotiating contracts. A manager's job may include many things, but one of them, the job of management, needs to be nailed down. Three standard practices for managing in a network are developed: (a) support the dialogues that connect people vital to accomplishing a goal or objective; (b) develop and sustain the scoreboards that serve as a road-map to reach the goal; and (c) control the feedback to 'govern the horse'. These three practices are useful for more than reaching goals, as they also support coordinating across boundaries and running productive meetings. The dialogues for productive relationships, scoreboards for goals and deliverables, and feedback for performance together constitute a recipe for managing in a networked world. (authors)

  7. Mediating Role of Knowledge Management in Effect of Management Accounting Practices on Firm Performance

    OpenAIRE

    David Han-Min Wang; Quang Linh Huynh

    2013-01-01

    While adopting knowledge management can improve firm performance, it is determined by implementing level of management accounting practices. Furthermore, it plays mediating role in the relationship between implementing management accounting practices and firm performance. This paper employs path analysis to investigate causal relationships among the variables. Then it uses procedures suggested by Sobel (1982) to examine the mediation of adopting knowledge management. Moreover, this paper util...

  8. Individual Performance Management: A Review of Current Practices

    Directory of Open Access Journals (Sweden)

    Ian O’ Boyle

    2013-05-01

    Full Text Available This paper provides a review of current practice in relation to individual performance management systems and process within the traditional business environment. There is a consensus that the role of the individual is central to the overall performance of any organization and how individual performances are managed and evaluated can have significant impacts on overall organizational success. Many organizations employ the traditional performance appraisal in order to monitor and assess individual employee performances. However, new approaches, such as 360-degree feedback have also become commonplace within the business environment. An analysis of each approach including benefits and challenges associated with each process is presented within this paper.

  9. The integration of intrapreneurship into a performance management model

    Directory of Open Access Journals (Sweden)

    Thabo WL Foba

    2007-02-01

    Full Text Available This study aimed to investigate the feasibility of using the dynamics of intrapreneurship to develop a new generation performance management model based on the structural dynamics of the Balanced Score Card approach. The literature survey covered entrepreneurship, from which the construct, intrapreneurship, was synthesized. Reconstructive logic and Hermeneutic methodology were used in studying the performance management systems and the Balanced Score Card approach. The dynamics were then integrated into a new approach for the management of performance of intrapreneurial employees in the corporate environment. An unstructured opinion survey followed: a sample of intrapreneurship students evaluated and validated the model’s conceptual feasibility and probable practical value.

  10. Development of Nora Performance and Management System for Creative Economy

    Directory of Open Access Journals (Sweden)

    Sriaroon Ruangrit

    2015-11-01

    Full Text Available This research study on “Development of Nora Performance and Management System for Creative Economy” is a qualitative research that aims to study 1 historical background, popular traditions, beliefs and management system of Nora performance; 2 problems encountered pertaining Nora performance and its management system; and 3 an appropriate model for development of Nora performance and management system for the creative economy. The target area of the research is a selection of 6 Nora performance teams in 3 provinces – Pathalung, Nakhon Sri Thammarat and Trang. The research methods are comprised of documentation studies, observations, interviews, group discussion and workshop. Data analysis was performed through a descriptive analysis. The research findings show that historical background of Nora ensembles are mostly derived and promoted from the families, relatives and other interested group of people. The research also finds that there are 9 elements of Nora performance, which comprise 1 the theater and scenes to be used for Nora performance; 2 the outstanding costumes to be used; 3 the musical instruments; 4 light and sound decoration; 5 the number of performers (20-70; 6 the stories to be performed; 7 the manager; 8 the popular traditions of performance; 9 Nora traditional beliefs. In terms of problems encountered, it was found that the popularity of Nora performance has decreased, since nowadays there is more technological media, thereby decreasing the amount of revenue and the degree of Nora inheritance. The research found that in developing Nora performance and management system for creative economy, the local curriculum should be developed for school use or educational academies. Besides, it may be developed in the form of a website database, books and videos, all of which should be aimed to meet public relations targets and distribution as well as to increase revenue. The local institutions should render cooperation and frequently

  11. The Role of Performance Management in Creating and Maintaining a High-Performance Organization

    Directory of Open Access Journals (Sweden)

    André A. de Waal

    2015-04-01

    Full Text Available There is still a good deal of confusion in the literature about how the use of a performance management system affects overall organizational performance. Some researchers find that performance management enhances both the financial and non-financial results of an organization, while others do not find any positive effects or, at most, ambiguous effects. An important step toward getting more clarity in this relationship is to investigate the role performance management plays in creating and maintaining a high-performance organization (HPO. The purpose of this study is to integrate performance management analysis (PMA and high-performance organization (HPO. A questionnaire combining questions on PMA dimensions and HPO factors was administered to two European-based multinational firms. Based on 468 valid questionnaires, a correlation analysis was performed on the PMA dimensions and the HPO factors in order to test the impact of performance management on the factors of high organizational performance. The results show strong and significant correlations between all the PMA dimensions and all the HPO factors, indicating that a performance management system that fosters performance-driven behavior in the organization is of critical importance to strengthen overall financial and non-financial performance.

  12. NS&T Management Observations: Quarterly Performance Analysis

    Energy Technology Data Exchange (ETDEWEB)

    Gianotto, David [Idaho National Lab. (INL), Idaho Falls, ID (United States)

    2014-09-01

    The INL Management Observation Program (MOP) is designed to improve managers and supervisors understanding of work being performed by employees and the barriers impacting their success. The MOP also increases workers understanding of managements’ expectations as they relate to safety, security, quality, and work performance. Management observations (observations) are designed to improve the relationship and trust between employees and managers through increased engagement and interactions between managers and researchers in the field. As part of continuous improvement, NS&T management took initiative to focus on the participation and quality of observations in FY-14. This quarterly report is intended to (a) summarize the participation and quality of management’s observations, (b) assess observations for commonalities or trends related to facility or process barriers impacting research, and (c) provide feedback and make recommendations for improvements NS&T’s MOP.

  13. High Performance Database Management for Earth Sciences

    Science.gov (United States)

    Rishe, Naphtali; Barton, David; Urban, Frank; Chekmasov, Maxim; Martinez, Maria; Alvarez, Elms; Gutierrez, Martha; Pardo, Philippe

    1998-01-01

    The High Performance Database Research Center at Florida International University is completing the development of a highly parallel database system based on the semantic/object-oriented approach. This system provides exceptional usability and flexibility. It allows shorter application design and programming cycles and gives the user control via an intuitive information structure. It empowers the end-user to pose complex ad hoc decision support queries. Superior efficiency is provided through a high level of optimization, which is transparent to the user. Manifold reduction in storage size is allowed for many applications. This system allows for operability via internet browsers. The system will be used for the NASA Applications Center program to store remote sensing data, as well as for Earth Science applications.

  14. The Influence of Performance-Based Management on Teaching and Research Performance of Finnish Senior Academics

    Science.gov (United States)

    Kivistö, Jussi; Pekkola, Elias; Lyytinen, Anu

    2017-01-01

    Despite the widespread use of performance-based management in higher education, empirical research on its actual impact has remained scarce, particularly in Europe. With agency theory as a framework, our study utilised survey data collected from Finnish universities in order to explore the influence of performance management on perceived teaching…

  15. Impact of Management Style on Performance Indicators of Academic Staff

    Science.gov (United States)

    Irtwange, S. V.; Orsaah, S.

    2009-01-01

    The objective of this study is to assess the impact of management style on academic staff performance with University of Agriculture, Makurdi as a case study. The management style of the vice chancellor of the University of Agriculture, Makurdi between the periods, September 3, 1996 to September 3, 2001 was determined using the Ohio State…

  16. Strategic Management of Administrative Support Resources Using Performance Measures

    Science.gov (United States)

    2009-02-24

    Strategic management of administrative support functions includes constantly monitored indicators to enable leaders to make adjustments between service...in tracking and evaluating administrative support functions. This paper explores theory and practice of performance measures relating to strategic ... management of administrative support resources and addresses the need to develop strategic level measures for optimal organizational effectiveness

  17. Talent Management for Creating a Performance Work Environment ...

    African Journals Online (AJOL)

    This article examines the extent to which talent management can contribute towards creating a performance work environment (PWE) that can enhance sustainable talent identifi cation and development in the public service. The literature analysis results reveal that talent management is essential in creating a PWE in the ...

  18. Managing for Results--Linking Performance Measures and Budgets.

    Science.gov (United States)

    McGee, William L.; Fountain, James R., Jr.

    1995-01-01

    The Government Accounting Standards Board notion of service efforts and accomplishments reporting is one step in a process of managing for results that includes strategic planning, development and use of performance measures of managing ongoing programs, and outputs to budgetary appropriation. Reports a trial application to one school district.…

  19. Business intelligence and performance management theory, systems and industrial applications

    CERN Document Server

    2013-01-01

    This book covers all the basic concepts of business intelligence and performance management including strategic support, business applications, methodologies and technologies from the field, and thoroughly explores the benefits, issues and challenges of each.

  20. Sustainable management and performance in SMEs: A French case study

    OpenAIRE

    Berger-Douce, Sandrine

    2014-01-01

    Nowadays, sustainable management seems more likely to be a guarantee of competitiveness for companies, regardless of their size. Besides offering those strategic opportunities, sustainable management practices also play a significant role in gaining acceptance and legitimacy in the marketplace. Moreover, SMEs are continually researching ways to improve their performance. The relationship between sustainability and company performance has interested researchers for twenty years, even if the ac...

  1. Balanced Scorecard Based Performance Measurement & Strategic Management System

    OpenAIRE

    Permatasari, Paulina

    2006-01-01

    Developing strategy and performance measurement are an integral part of management control system. Making strategic decision about planning and controlling require information regarding how different subunits in organization work. To be effective, performance measurement, both financial and non-financial must motivate manager and employees at different levels to force goal accomplishment and organization strategic. An organization's measurement system strongly affects the behavior of people b...

  2. The impact of knowledge management on MNC subsidiary performance

    DEFF Research Database (Denmark)

    Mahnke, Volker; Pedersen, Torben; Venzin, Markus

    2003-01-01

    Empirical studies on the impact of knowledge management on the performance of MNCsubsidiaries remain elusive to date. This study examines the effect of knowledgemanagement tools such as corporate university, communities of practice, groupbenchmarking, learning systems and rewards upon absorptive...... capacity and performancewith unique data from subsidiary units in a large German MNC - Heidelberger Cement.The findings suggest that knowledge management tools unfold their performanceimpact through their significant influence on absorptive capacity and knowledgeinflows. The key contributions...... performance....

  3. Organisational readiness for introducing a performance management system

    OpenAIRE

    Michael Ochurub; Mark Bussin; Xenia Goosen

    2012-01-01

    Orientation: The successful introduction of performance management systems to the public service requires careful measurement of readiness for change. Research purpose: This study investigated the extent to which employees were ready for change as an indication of whether their organisation was ready to introduce a performance management system (PMS).Motivation for the study: Introducing system changes in organisations depends on positive employee preconditions. There is some debate over w...

  4. Integrating policy-based management and SLA performance monitoring

    Science.gov (United States)

    Liu, Tzong-Jye; Lin, Chin-Yi; Chang, Shu-Hsin; Yen, Meng-Tzu

    2001-10-01

    Policy-based management system provides the configuration capability for the system administrators to focus on the requirements of customers. The service level agreement performance monitoring mechanism helps system administrators to verify the correctness of policies. However, it is difficult for a device to process the policies directly because the policies are the management concept. This paper proposes a mechanism to decompose a policy into rules that can be efficiently processed by a device. Thus, the device may process the rule and collect the performance statistics information efficiently; and the policy-based management system may collect these performance statistics information and report the service-level agreement performance monitoring information to the system administrator. The proposed policy-based management system achieves both the policy configuration and service-level agreement performance monitoring requirements. A policy consists of a condition part and an action part. The condition part is a Boolean expression of a source host IP group, a destination host IP group, etc. The action part is the parameters of services. We say that an address group is compact if it only consists of a range of IP address that can be denoted by a pair of IP address and corresponding IP mask. If the condition part of a policy only consists of the compact address group, we say that the policy is a rule. Since a device can efficiently process a compact address and a system administrator prefers to define a range of IP address, the policy-based management system has to translate policy into rules and supplements the gaps between policy and rules. The proposed policy-based management system builds the relationships between VPN and policies, policy and rules. Since the system administrator wants to monitor the system performance information of VPNs and policies, the proposed policy-based management system downloads the relationships among VPNs, policies and rules to the

  5. [Contracts including performance and management of uncertainty].

    Science.gov (United States)

    Duru, G; Garassus, P; Auray, J-P

    2013-09-01

    Since many decades in France, the most important part of ambulatory health care expenditure is represented by drug consumption. By the fact, French patient is indeed the greatest world consumer of pharmaceuticals treatments. Therefore, the regulation authorities by successive strategies, attempt to limit or even restrict market access for new drugs in the health care sector secured by public social insurance coverage. Common objectives are to assess the reimbursement to scientific studies and to fix the price of therapeutics at an acceptable level for both industries and government. New trends try then to determine recently the drug price in a dual approach, as a component of global and effective contract, including performance and outcome. The first diffusion authorization is diffusion concerned, but this concept takes into account the eventual success of new produces in long-term survey. Signed for a fixed period as reciprocal partnership between regulation authorities and pharmaceutics industries, the contract integrates two dimensions of incertitude. The first one is represented by the strategy of new treatments development according to efficacy and adapted price, and the second one is linked to the result of diffusion and determines adapted rules if eventual non-respects of the previous engagement are registered. This paper discusses problems related to this new dimension of incertitude affected by conditional drug prices in market access strategy and the adapted follow-up of new treatment diffusion fixed by "outcome" contract between French regulation administration and pharmaceutics industries in our recent economic context. Copyright © 2013 Elsevier Masson SAS. All rights reserved.

  6. The Influence of Top Management Team Characteristics on BPD Performance

    Directory of Open Access Journals (Sweden)

    Joy Elly Tulung

    2015-12-01

    Full Text Available Based on ”upper echelons theory”, this paper investigates the relation between top management team composition and BPD performance. For top management team characteristics, we employ age, level of education, background of education, gender, and functional background, while for measured the BPD performance we employ return on asset (ROA, return on equity (ROE, capital adequacy ratio (CAR, net interest margin (NIM, loan to deposit ratio (LDR, non-performing loan (NPL and operation expenses to operation income (BOPO. The results show that all characteristics have positive significant influences on BPD performance.

  7. Fast flux test facility performance monitoring management information, July 1988

    Energy Technology Data Exchange (ETDEWEB)

    Newland, D J

    1988-08-01

    The purpose of this report is to provide management with performance data on key performance indicators selected from the FFTF Early Warning System performance indicators. This report contains the results for key performance indicators divided into two categories of ``overall`` and ``other.`` The ``overall`` performance indicators, when considered in the aggregate, provide one means of monitoring overall plant performance. The data should be used in conjunction with the results of other management assessment activities to focus improvement efforts. Use of these key performance indicators as a group is stressed, since focusing on a single indicator or a narrow set of indicators can be counterproductive both to safety and to long-term performance improvement.

  8. Performance Contracting as a Performance Management Tool in the Public Sector in Kenya: Lessons of learning

    Science.gov (United States)

    Hope, Kempe Ronald, Sr.

    2013-01-01

    The purpose of this article is to provide an assessment and analysis of public sector performance contracting as a performance management tool in Kenya. It aims to demonstrate that performance contracting remains a viable and important tool for improving public sector performance as a key element of the on-going public sector transformation…

  9. Stakeholders Involvement in Performance Management in Public General Schools

    Directory of Open Access Journals (Sweden)

    Kristi Ploom

    2013-01-01

    Full Text Available In response to increasing concerns with the legitimacy and efficiency of public spending, performance management as a part of world-wide public sector reform, called New Public Management (NPM has taken place. This is also the case of educational sector. In Estonian education system, legislation formally enables to design an integrated performance management system. But there is few research done to investigate how these policies and regulations ought to be put into force in order to gain the benefits considering the schools' and pupils' better performance. This study investigates how different stakeholders are involved into the performance management in Estonian general schools. The study is based on empirical survey data gathered from 303 schools providing secondary education in Estonia. The research findings have three main implications. Firstly, the paper contributes to the scarce knowledge about implementation of performance management issues in public schools. Our analysis revealed that compilation of school development plans in Estonian schools is rather a formal obligation. Therefore we propose that the analysis and discussion of the school development plans is needed to organize on regional level, involving all main stakeholders of a school. Secondly, we suggest that in the circumstances of a decentralised education system, like in Estonia, it is needed to implement, central practical performance assessment principles and guidance for the schools. Thirdly, it is highly necessary to improve schools’ cooperation with different stakeholder groups. Also the framework involving different stakeholder groups in the decentralized schools management system should be built up.

  10. Working with Time Management in IT Consulting : Developing a Time Management Strategy by Using Performance Management

    OpenAIRE

    Angermund, Emma; Lindqvist, Emma

    2013-01-01

    Time is in control of our everyday life and work life. Time is a valuable resource of which everyone possesses the same amount. In work life, time is important; it rules the workday and the tasks that are being performed. Time is even more significant within the consultancy industry, where worked time and competence is what is being delivered to the customers. Since time is of great importance for consulting firms, time management systems and time reporting become a crucial part of a consulta...

  11. Mutual Fund Performances of Polish Domestic Equity Fund Managers

    Directory of Open Access Journals (Sweden)

    ömer faruk tan

    2015-10-01

    Full Text Available Purpose of the article: The main purpose of the paper is empirically evaluating selectivity skills and market timing ability of Polish fund managers during the period from January 2009 to November 2014. After the global financial crisis of 2008, in this period of quantitative easing (QE, thanks to an increase in the money supply, a capital flow from developed countries to developing countries was observed. In this study, we try to analyse that although the financial market in Poland made an incredible progress, whether fund managers show better or worse performance than the market. Methodology/Methods: In order to evaluate fund manager performances, Jensen alpha (1968 is computed, which depicts selectivity skills of fund managers. For determining market timing ability of fund managers, Treynor & Mazuy (1966 regression analysis and Henriksson & Merton (1981 regression analysis are applied. Fund performances are evaluated using Warsaw Stock Exchange Index as the benchmark index. Scientific aim: In this study, we have tried to evaluate selectivity skills and market timing ability of Polish fund managers. A total of 14 equity fund managers’ performances are analysed. The study can be guiding especially for investors who are interested in Polish equity fund performances in a period where emerging stock markets outperformed with quantitative easing. Findings: Jensen (1968 alphas indicate that over this period fund managers did not have selective ability, as none of the 14 funds had statistically significant positive alphas. Furthermore, Treynor & Mazuy (1966 and Henriksson & Merton (1981 regression analysis indicate that over the same period fund managers did not also have market timing ability, as again none of the 14 funds had statistically significant positive coefficients. Conclusions: In this work, we can detect that in the era of quantitative easing, although the financial market in Poland made an incredible progress, the fund returns were

  12. The Impact of Knowledge Management Capability, Organizational Learning, and Supply Chain Management Practices on Organizational Performance

    Directory of Open Access Journals (Sweden)

    Ingy Essam Eldin Salama

    2017-03-01

    Full Text Available The focus of this research is developing and examining a conceptual framework relating resource-based organizational capabilities and inter-organizational practices with organizational performance. Specifically, it investigates the relationship between knowledge management capability, organizational learning, supply chain management practices and organizational performance. Such a study is important as it contributes to the growing body of literature that links organizational capabilities and practices with organizational performance. In addition, it also contributes to empirical knowledge by applying the proposed conceptual framework in the Egyptian context, which is currently under-researched. The research approach adopted in this research includes empirical examination of the hypothesized relationships among research variables applied on 63 factories with more than 100 employees located at New Borg Al-Arab industrial city using self-administrated questionnaires. The findings of this research provide evidence that knowledge management capability has an impact on organizational learning as well as on supply chain management practices. However, none of the research variables; i.e. knowledge management capability, organizational learning and supply chain management practices have an impact on organizational performance. The main conclusion drawn from this study is that knowledge management capability may be useful to managers for predicting organizational learning and coordinating supply chain management practices between supply chain members. In addition, it could be concluded that organizational performance, in the factories under study, is affected by variables other than knowledge management capability, organizational learning and supply chain management practices.

  13. Learning Management System Calendar Reminders and Effects on Time Management and Academic Performance

    Science.gov (United States)

    Mei, Jianyang

    2016-01-01

    This research project uses a large research university in the Midwest as a research site to explore the time management skills of international students and analyzes how using the Course Hack, an online Learning Management System (LMS) calendar tool, improves participants' time management skills and positively impacts their academic performance,…

  14. Discussing performance management architecture in public service broadcasting

    DEFF Research Database (Denmark)

    Tambo, Torben; Gabel, Ole Dahl

    2014-01-01

    Purpose: To demonstrate design of Performance Management (PM) processes in highly complex, non-profit, culture-producing organisations specifically the shift from Performance Management Systems (PMS) to Performance Management Architectures (PMA) specifically using Danish Broadcasting Corporation...... (DR) as case. Design/methodology/approach: Qualitative, case-based, inspired by information systems research using ontologies of organisational performance governance frameworks. Findings: A closer connection between corporate activities, metrics and the technologies defining and underpinning...... and a disproportional “market share” against commercial actors. This is both interesting to research but also issues limits on the conclusions given the uniqueness. Practical implications: Ambiguity, bad connectedness, and lack of consensus of measurement of organisational performance can tentatively have a negative...

  15. Relationship between the IT projects performance and project management maturity

    Directory of Open Access Journals (Sweden)

    Renato de Oliveira Moraes

    2013-03-01

    Full Text Available This paper presents a study on the relationship between performance of IT projects and the project management maturity of performing organization. The research was conducted through a survey with 185 respondents during the year 2010. The project performance was evaluated through the first two dimensions Shenhar et al (2001 - project efficiency and customer impact. The maturity of project management was assessed by the level of formalization of procedures for project management described in PMBoK. The data were analyzed using statistical procedures (factor analysis, Cronbach's alpha, cluster analysis and bivariate analysis and revealed that (i that organizations with higher maturity have a superior performance in their projects, and (ii different dimensions of maturity has different impacts on the performance of IT projects.

  16. Wireless ad hoc and sensor networks management, performance, and applications

    CERN Document Server

    He, Jing

    2013-01-01

    Although wireless sensor networks (WSNs) have been employed across a wide range of applications, there are very few books that emphasize the algorithm description, performance analysis, and applications of network management techniques in WSNs. Filling this need, Wireless Ad Hoc and Sensor Networks: Management, Performance, and Applications summarizes not only traditional and classical network management techniques, but also state-of-the-art techniques in this area. The articles presented are expository, but scholarly in nature, including the appropriate history background, a review of current

  17. BALTICA IV. Plant maintenance for managing life and performance

    Energy Technology Data Exchange (ETDEWEB)

    Hietanen, S.; Auerkari, P. [eds.] [VTT Manufacturing Technology, Espoo (Finland). Operational Reliability

    1998-12-31

    BALTICA IV International Conference on Plant Maintenance Managing Life and performance held on September 7-9, 1998 on board M/S Silja Symphony on its cruise between Helsinki-Stockholm and at Aavaranta in Kirkkonummi. The BALTICA IV conference provides a forum for the transfer of technology from applied research to practice. This is one of the two volumes of the proceedings of the BALTICA IV International Conference on Plant Maintenance Managing Life and Performance. The BALTICA IV conference focuses on new technology, recent experience and applications of condition and life management, and on improvements in maintenance strategies for safe and economical operation of power plants. (orig.)

  18. Disentangling Supply Chain Management Competencies and their Impact on Performance

    DEFF Research Database (Denmark)

    Flöthmann, Christoph; Hoberg, Kai; Gammelgaard, Britta

    2018-01-01

    Purpose: The purpose of this paper is to extend the understanding of supply chain management (SCM) competencies by splitting them into individual and organizational components and measuring their impact on SCM performance. Design/methodology/approach: Hypothesized relationships are tested using...... structural equation modeling and bootstrapping mediation analysis based on a multi-national survey with 273 managers while drawing on the theory of knowledge management and literature streams of individual competencies in the fields of SCM and human resource management (HRM), respectively. Findings...

  19. Aspects of manager, portfolio allocation, and fund performance in Brazil

    Directory of Open Access Journals (Sweden)

    Cláudia Olímpia Neves Mamede Maestri

    Full Text Available ABSTRACT This paper intends to contribute to the literature on investment funds in emerging markets by looking at the performance of multimarket funds in Brazil from a manager perspective. The aim of the paper was to analyze whether some characteristics of investment fund managers, as well as their portfolio holdings, can affect fund performance. In emerging countries both portfolio asset allocation and manager characteristics can help explain differences in the fund performance, which increases the relevance of this study. Therefore, the impact of this research lies in its revealing a significant relationship between risk-adjusted return and the portion of portfolios allocated to fixed or variable income, which seems that have not been explored in the context of emerging economies yet. A total of 6,002 multimarket funds were analyzed, covering the period between September 2009 and December 2015, using panel data with robust standard errors clustered by funds. We also employed robust statistics in order to assess some potential biases due to outliers, by analyzing the breakdown point in the estimated models. It should be noted that portfolio composition (allocation of portfolios into variable income and fixed income was the most important factor in explaining a potential change in the performance of Brazilian multimarket funds. Also important were the effectiveness of the management of these funds, that is, the best risk-adjusted returns were delivered by less experienced managers, funds investing more in fixed income, managers with more funds under management, and larger funds.

  20. Optimisation of key performance measures in air cargo demand management

    Directory of Open Access Journals (Sweden)

    Alexander May

    2014-03-01

    Full Text Available This article sought to facilitate the optimisation of key performance measures utilised for demand management in air cargo operations. The focus was on the Revenue Management team at Virgin Atlantic Cargo and a fuzzy group decision-making method was used. Utilising intelligent fuzzy multi-criteria methods, the authors generated a ranking order of ten key outcome-based performance indicators for Virgin Atlantic air cargo Revenue Management. The result of this industry-driven study showed that for Air Cargo Revenue Management, ‘Network Optimisation’ represents a critical outcome-based performance indicator. This collaborative study contributes to existing logistics management literature, especially in the area of Revenue Management, and it seeks to enhance Revenue Management practice. It also provides a platform for Air Cargo operators seeking to improve reliability values for their key performance indicators as a means of enhancing operational monitoring power.

  1. Managing Knowledge Performance: Testing the Components of a Knowledge Management System on Organizational Performance

    Science.gov (United States)

    Cho, Taejun; Korte, Russell

    2014-01-01

    The main purpose of the current study is to validate the framework of knowledge management (KM) capabilities created by Gold ("Towards a theory of organizational knowledge management capabilities." Doctoral dissertation, University of North Carolina, Chapel Hill) 2001) in a study of South Korean companies. However, the original framework…

  2. Processes, Performance Drivers and ICT Tools in Human Resources Management

    Directory of Open Access Journals (Sweden)

    Oškrdal Václav

    2011-06-01

    Full Text Available This article presents an insight to processes, performance drivers and ICT tools in human resources (HR management area. On the basis of a modern approach to HR management, a set of business processes that are handled by today’s HR managers is defined. Consequently, the concept of ICT-supported performance drivers and their relevance in the area of HR management as well as the relationship between HR business processes, performance drivers and ICT tools are defined. The theoretical outcomes are further enhanced with results obtained from a survey among Czech companies. This article was written with kind courtesy of finances provided by VŠE IGA grant „IGA – 32/2010“.

  3. Measuring potential access to food stores and food-service places in rural areas in the U.S.

    Science.gov (United States)

    Sharkey, Joseph R

    2009-04-01

    Geographic access to healthy food resources remains a major focus of research that examines the contribution of the built environment to healthful eating. Methods used to define and measure spatial accessibility can significantly affect the results. Considering the implications for marketing, policy, and programs, adequate measurement of the food environment is important. Little of the published work on food access has focused on rural areas, where the burden of nutrition-related disease is greater. This article seeks to expand our understanding of the challenges to measurement of potential spatial access to food resources in rural areas in the U.S. Key challenges to the accurate measurement of the food environment in rural areas include: (1) defining the rural food environment while recognizing that market factors may be changing; (2) describing characteristics that may differentiate similar types of food stores and food-service places; and (3) determining location coordinates for food stores and food-service places. In order to enhance measurements in rural areas, "ground-truthed" methodology, which includes on-site observation and collection of GPS data, should become the standard for rural areas. Measurement must also recognize the emergence of new and changing store formats. Efforts should be made to determine accessibility, in terms of both proximity to a single location and variety of multiple locations within a specified buffer, from origins other than the home, and consider multipurpose trips and trip chaining. The measurement of food access will be critical for community-based approaches to meet dietary needs. Researchers must be willing to take the steps necessary for rigorous measurement of a dynamic food environment.

  4. Assessment of food offerings and marketing strategies in the food-service venues at California Children's Hospitals.

    Science.gov (United States)

    Lesser, Lenard I; Hunnes, Dana E; Reyes, Phedellee; Arab, Lenore; Ryan, Gery W; Brook, Robert H; Cohen, Deborah A

    2012-01-01

    Marketing strategies and food offerings in hospital cafeterias can impact dietary choices. Using a survey adapted to assess food environments, the purpose of this study was to assess the food environment available to patients, staff, and visitors at the food-service venues in all 14 California children's hospitals. We modified a widely-used tool to create the Nutritional Environment Measures Survey for Cafeterias (NEMS-C) by partnering with a hospital wellness committee. The NEMS-C summarizes the number of healthy items offered, whether calorie labeling is present, if there is signage promoting healthy or unhealthy foods, pricing structure, and the presence of unhealthy combination meals. The range of possible scores is zero (unhealthy) to 37 (healthy). We directly observed the food-service venues at all 14 tertiary care children's hospitals in California and scored them. Inter-rater reliability showed 89% agreement on the assessed items. For the 14 hospitals, the mean score was 19.1 (SD = 4.2; range, 13-30). Analysis revealed that nearly all hospitals offered diet drinks, low-fat milk, and fruit. Fewer than one-third had nutrition information at the point of purchase and 30% had signs promoting healthy eating. Most venues displayed high calorie impulse items such as cookies and ice cream at the registers. Seven percent (7%) of the 384 entrees served were classified as healthy according to NEMS criteria. Most children's hospitals' food venues received a mid-range score, demonstrating there is considerable room for improvement. Many inexpensive options are underused, such as providing nutritional information, incorporating signage that promotes healthy choices, and not presenting unhealthy impulse items at the register. Copyright © 2012 Academic Pediatric Association. Published by Elsevier Inc. All rights reserved.

  5. Strengthening Performance Management in the IAEA Department of Safeguards

    International Nuclear Information System (INIS)

    Villiers, V. Z. de

    2015-01-01

    This paper will describe an initiative to develop a management support tool to improve performance management in the IAEA Department of Safeguards. The envisaged mechanism should enable the Department to (a) plan, assess and report on the achievement of its objectives and (b) to improve its performance on a continuous basis. The performance management tool should be aligned with related processes in the Department and the IAEA as a whole such as strategic planning, programming and budget, the result-based management approach and various reporting mechanisms. It should be integrated with existing and planned information and other management systems. The initially, departmental working group that was established for this initiative focussed on two aspects: confirmation of the overall and specific objectives to be achieved by the Department of Safeguards, and compiling an inventory of indicators of activities, outputs and outcomes that were being used in the Department. This exercise confirmed that alignment and prioritization of activities relating to assessment of, and reporting on, performance could be improved. A value creation map was subsequently developed to assist in focussing the performance management tool to identified needs of stakeholders. Other activities of the working group included the determination of the desired characteristics of a hierarchy of performance indicators to be used to drive desired behaviour across organizational levels. Complexities to be handled included the following: · reflecting the appropriate component of the results chain (such as activities, outputs, outcomes and impact); · maintaining the linkages between objectives and performance indicators across organizational levels; · developing a balanced set of performance indicators (e.g. reflecting in-field and Headquarters activities, incorporating all main components of Departmental processes and balanced scorecard perspectives, measurable vs qualitative indicators); and

  6. Taming the Wild World of Management, Performance and Communication - 13459

    Energy Technology Data Exchange (ETDEWEB)

    Ford, Laurie [Critical Path Consultants, 3101 Splitrock Road, Columbus Ohio 43221 (United States)

    2013-07-01

    Management has evolved a long way from its original meaning of 'governing a horse'. The industrial revolution fostered 'scientific management'; 1930's Hawthorne studies discovered that people's social interactions could alter productivity; and the dawn of the computer age in the post-war 1950's brought general systems theory into management thinking. Today, mobile wireless connectivity aims to transform ever-changing networks of players, mandates, and markets into something that can be 'managed'. So why is there no clear and simple recipe for how to practice management? We talk about financial management, safety management, and operations management, but surely the 'management' part of those endeavors will share the same set of practices. Instead, we are still arguing for 'management' to include everything from developing people to negotiating contracts. A manager's job may include many things, but one of them, the job of management, needs to be nailed down. Three standard practices for managing in a network are developed: (a) support the dialogues that connect people vital to accomplishing a goal or objective; (b) develop and sustain the scoreboards that serve as a road-map to reach the goal; and (c) control the feedback to 'govern the horse'. These three practices are useful for more than reaching goals, as they also support coordinating across boundaries and running productive meetings. The dialogues for productive relationships, scoreboards for goals and deliverables, and feedback for performance together constitute a recipe for managing in a networked world. (authors)

  7. Data Recording in Performance Management: Trouble With the Logics

    Science.gov (United States)

    Groth Andersson, Signe; Denvall, Verner

    2017-01-01

    In recent years, performance management (PM) has become a buzzword in public sector organizations. Well-functioning PM systems rely on valid performance data, but critics point out that conflicting rationale or logic among professional staff in recording information can undermine the quality of the data. Based on a case study of social service…

  8. The Visibility and Invisibility of Performance Management in Schools

    Science.gov (United States)

    Page, Damien

    2015-01-01

    This article presents findings from a study of performance management in 10 schools, five primary and five secondary. The aim was to gain a snapshot of how headteachers are interpreting and implementing the reforms to the performance and capability procedures for teachers introduced in September 2013. The findings suggest that the evaluation of…

  9. The Impact of Strategic Human Resource Management on Organizational Performance

    Directory of Open Access Journals (Sweden)

    Luftim CANIA

    2014-12-01

    Full Text Available Organizational performance is getting more and more important, especially in a market with greater competition and dynamic. Organizational performance is measured through different indicators. It guarantees the continuity of the organization to be competitive in a global marketplace. Normally, the implementation of performance indicators achieved through human resources. Human resources are the key for keeping the organization in the market so competitive. These human resources need to be managed effectively to achieve the required performance of the organization. It is necessary to manage strategically the human resources and to adapt at its strategy with organizational strategy. The aim of this study is focused on the impact of the strategic management of human resource in achieving organizational performance. This study was conducted based on primary and secondary sources. How much organizations appear competitive in the market through achieving the performance indicators? How important is the management of human resources in achieving organizational performance? So, through the skills, behaviors and attitudes would be expected by human resources to achieve the required performance in the organization.

  10. 166 Performing Arts and Change Management in Syncretized ...

    African Journals Online (AJOL)

    USER

    Performing Arts and Change Management in Syncretized ... the audience held the same belief and cultural system. In whichever way the performance .... elements of European and African traditions, hence, syncretism is a fundamental mechanism in the acculturative process undergone by. New World Negroes. Syncretism ...

  11. Congestion Quantification Using the National Performance Management Research Data Set

    Directory of Open Access Journals (Sweden)

    Virginia P. Sisiopiku

    2017-11-01

    Full Text Available Monitoring of transportation system performance is a key element of any transportation operation and planning strategy. Estimation of dependable performance measures relies on analysis of large amounts of traffic data, which are often expensive and difficult to gather. National databases can assist in this regard, but challenges still remain with respect to data management, accuracy, storage, and use for performance monitoring. In an effort to address such challenges, this paper showcases a process that utilizes the National Performance Management Research Data Set (NPMRDS for generating performance measures for congestion monitoring applications in the Birmingham region. The capabilities of the relational database management system (RDBMS are employed to manage the large amounts of NPMRDS data. Powerful visual maps are developed using GIS software and used to illustrate congestion location, extent and severity. Travel time reliability indices are calculated and utilized to quantify congestion, and congestion intensity measures are developed and employed to rank and prioritize congested segments in the study area. The process for managing and using big traffic data described in the Birmingham case study is a great example that can be replicated by small and mid-size Metropolitan Planning Organizations to generate performance-based measures and monitor congestion in their jurisdictions.

  12. Strengthening Performance Management System Implementation in South African Municipalities

    Directory of Open Access Journals (Sweden)

    Malefetsane Mofolo

    2012-06-01

    Full Text Available Adoption of a performance management system in municipalities presented a serious challenge for its implementation. This scenario is implicitly manifesting itself in the reports of the Auditor-General on the financial statements and performance of municipalities, as well as in the state of local government in South Africa overview report (2009. These reports called for the conceptualisation of a model that to strengthen the implementation in municipalities of a performance management system that is efficient and effective. And most importantly, this model could be beneficial for growth, development and effective service delivery.

  13. Maturity and Performance in Information Technology Project Management

    Directory of Open Access Journals (Sweden)

    Renato de Oliveira Moraes

    2013-04-01

    Full Text Available This study concerns the relationship between the information technology (IT project performance and the project management maturity of an organization. The research was developed from a survey of 185 respondents during 2010. Project performance was evaluated using the two first dimensions proposed by Shenhar et al (2001 – project efficiency and impact on the customer. Project management maturity was evaluated using the formalization level of project management processes described in PMBoK. Data were analyzed by statistical methods (factorial analysis, Cronbach´s alpha, cluster analysis and bivariate analysis and showed that (i organizations with superior maturity present superior performance in their projects and (ii different maturity dimensions have distinct impacts on IT projects performance.

  14. COLLABORATE©, Part IV: Ramping Up Competency-Based Performance Management.

    Science.gov (United States)

    Treiger, Teresa M; Fink-Samnick, Ellen

    The purpose of this fourth part of the COLLABORATE© article series provides an expansion and application of previously presented concepts pertaining to the COLLABORATE paradigm of professional case management practice. The model is built upon a value-driven foundation that: PRIMARY PRACTICE SETTING(S):: Applicable to all health care sectors where case management is practiced. As an industry, health care continues to evolve. Terrain shifts and new influences continually surface to challenge professional case management practice. The need for top-performing and nimble professionals who are knowledgeable and proficient in the workplace continues to challenge human resource departments. In addition to care setting knowledge, professional case managers must continually invest in their practice competence toolbox to grow skills and abilities that transcend policies and processes. These individuals demonstrate agility in framing (and reframing) their professional practice to facilitate the best possible outcomes for their clients. Therefore, the continued emphasis on practice competence conveyed through the performance management cycle is an essential ingredient to performance management focused on customer service excellence and organizational improvement. Professional case management transcends professional disciplines, educational levels, and practice settings. Business objectives continue to drive work process and priorities in many practice settings. However, competencies that align with regulatory and accreditation requirements should be the critical driver for consistent, high-quality case management practice. Although there is inherent value in what various disciplines bring to the table, this advanced model unifies behind case management's unique, strengths-based identity instead of continuing to align within traditional divisions (e.g., discipline, work setting, population served). This model fosters case management's expanding career advancement opportunities.

  15. Methodology for assessing performance of waste management systems

    International Nuclear Information System (INIS)

    Meshkov, N.K.; Herzenberg, C.L.; Camasta, S.F.

    1988-01-01

    The newly revised draft DOE Order 5820.2, Chapter 3, requires that DOE low-level waste shall be managed on a systematic basis using the most appropriate combination of waste generation reduction, segregation, treatment, and disposal practices so that the radioactive components are contained and the overall cost effectiveness is minimized. This order expects each site to prepare and maintain an overall waste management systems performance assessment supporting the combination of waste management practices used in generation reduction segregation, treatment, packaging, storage, and disposal. A document prepared by EG and G Idaho, Inc. for the Department of Energy called Guidance for Conduct of Waste Management Systems Performance Assessment is specifically intended to provide the approach necessary to meet the systems performance assessment requirement of DOE Order 5820.2, Chapter 3, and other applicable state regulations dealing with LLW (low-level radioactive wastes). Methods and procedures are needed for assessing the performance of a waste management system. This report addresses this need. The purpose of the methodology provided in this report is to select the optimal way to manage particular sets of waste streams from generation to disposal in a safe and cost-effective manner, and thereby assist the DOE LLW mangers in complying with the DOE Order 5820.2, Chapter 3, and the associated guidance document

  16. MANAGEMENT TEAM CHARACTERISTICS: EVIDENCE FROM UNIVERSITY GOVERNANCE AND SCHOOL PERFORMANCE

    OpenAIRE

    Hsiang-Tsai Chiang; Mei-Chih Lin

    2013-01-01

    The paper examines cognition from the viewpoint of internal management teams of private universities against satisfaction with school performance, applying the SEM model. Empirical results show that the board’s operational effectiveness and attendance rate for internal important meetings held on campus have a significantly positive relationship with implementing effectiveness and satisfaction with school administrative performance. The satisfaction with school administrative performance and...

  17. Organisational readiness for introducing a performance management system

    Directory of Open Access Journals (Sweden)

    Michael Ochurub

    2012-09-01

    Full Text Available Orientation: The successful introduction of performance management systems to the public service requires careful measurement of readiness for change.Research purpose: This study investigated the extent to which employees were ready for change as an indication of whether their organisation was ready to introduce a performance management system (PMS.Motivation for the study: Introducing system changes in organisations depends on positive employee preconditions. There is some debate over whether organisations can facilitate these preconditions. This research investigates change readiness linked to the introduction of a PMS in a public sector organisation. The results add to the growing literature on levels of change readiness.Research design, approach and method: The researchers used a quantitative, questionnairebased design. Because the organisation was large, the researchers used stratified sampling to select a sample from each population stratum. The sample size was 460, which constituted 26% of the total population. They used a South African change readiness questionnaire to elicit employee perceptions and opinions.Main findings: The researchers found that the organisation was not ready to introduce a PMS. The study identified various challenges and key factors that were negatively affecting the introduction of a PMS.Practical/managerial implications: The intention to develop and introduce performance management systems is generally to change the attitudes, values and approaches of managers and employees to the new strategies, processes and plans to improve productivity and performance. However, pre-existing conditions and attitudes could have an effect. It is essential to ensure that organisations are ready to introduce performance management systems and to provide sound change leadership to drive the process effectively. This study contributes to the body of knowledge about the challenges and factors organisations should consider when they

  18. PERFORMANCE MANAGEMENT APPROACHES IN ECONOMIC ORGANIZATIONS USING INFORMATION TECHNOLOGY

    Directory of Open Access Journals (Sweden)

    Anca Mehedintu

    2012-03-01

    Full Text Available Performance management includes activities that ensure that goals are consistently being met inan effective and efficient manner. Performance management can focus on the performance of an organization, adepartment, employee, or even the processes to build a product or service, as well as many other areas.In these days of globalization and intensive use of information technology, the organizations must defineand implement an appropriate strategy that would support their medium-term development, stability andcompetitiveness. This is achieved through a coherent and interrelated set of activities for understanding thecustomer expectations and the level at which the offer of organization add value to customers and satisfy theirneeds, define their internal organization to allow timely response to market demands without losing focus on client,tracking strategy and business model for the accomplishment of the organization mission, aligning the existing ITproject management or under development implementation in organization with the strategic management oforganization etc. Strategic Management determines the improvement of processes, effective use of resources, focuson critical areas in terms of finance, creating opportunities for innovation and technological progress, improvementof the supply mechanism and the duty to promote personal interaction and negotiation at all levels, continuousassessment of organization and its technological trends, analyze the market potential and competence field etc.Strategic management system will not give good results if the strategy is not defined by a set of operationalobjectives clearly at all levels.Business performance is based on a set of analytical processes of business, supported by informationtechnology that defines the strategic goals that can be measured by performance indicators. EnterprisePerformance Management creates a powerful and precise environment, characterized by data consistency,efficiency analysis

  19. Organisational readiness for introducing a performance management system

    Directory of Open Access Journals (Sweden)

    Michael Ochurub

    2012-09-01

    Full Text Available Orientation: The successful introduction of performance management systems to the public service requires careful measurement of readiness for change. Research purpose: This study investigated the extent to which employees were ready for change as an indication of whether their organisation was ready to introduce a performance management system (PMS. Motivation for the study: Introducing system changes in organisations depends on positive employee preconditions. There is some debate over whether organisations can facilitate these preconditions. This research investigates change readiness linked to the introduction of a PMS in a public sector organisation. The results add to the growing literature on levels of change readiness. Research design, approach and method: The researchers used a quantitative, questionnairebased design. Because the organisation was large, the researchers used stratified sampling to select a sample from each population stratum. The sample size was 460, which constituted 26% of the total population. They used a South African change readiness questionnaire to elicit employee perceptions and opinions. Main findings: The researchers found that the organisation was not ready to introduce a PMS. The study identified various challenges and key factors that were negatively affecting the introduction of a PMS. Practical/managerial implications: The intention to develop and introduce performance management systems is generally to change the attitudes, values and approaches of managers and employees to the new strategies, processes and plans to improve productivity and performance. However, pre-existing conditions and attitudes could have an effect. It is essential to ensure that organisations are ready to introduce performance management systems and to provide sound change leadership to drive the process effectively. This study contributes to the body of knowledge about the challenges and factors organisations should consider when

  20. Relationship between time management in construction industry and project management performance

    Science.gov (United States)

    Nasir, Najuwa; Nawi, Mohd Nasrun Mohd; Radzuan, Kamaruddin

    2016-08-01

    Nowadays, construction industry particularly in Malaysia struggle in achieving status of eminent time management for construction project. Project managers have a great responsibility to keep the project success under time of project completion. However, studies shows that delays especially in Malaysian construction industry still unresolved due to weakness in managing the project. In addition, quality of time management on construction projects is generally poor. Due to the progressively extended delays issue, time performance becomes an important subject to be explored to investigate delay factors. The method of this study is review of literature towards issues in construction industry which affecting time performance of project in general by focusing towards process involved for project management. Based on study, it was found that knowledge, commitment, cooperation are the main criteria as an overall to manage the project into a smooth process during project execution until completion. It can be concluded that, the strength between project manager and team members in these main criteria while conducting the project towards good time performance is highly needed. However, there is lack of establishment towards factors of poor time performance which strongly related with project management. Hence, this study has been conducted to establish factors of poor time performance and its relations with project management.

  1. Sustainable construction building performance simulation and asset and maintenance management

    CERN Document Server

    2016-01-01

    This book presents a collection of recent research works that highlight best practice solutions, case studies and practical advice on the implementation of sustainable construction techniques. It includes a set of new developments in the field of building performance simulation, building sustainability assessment, sustainable management, asset and maintenance management and service-life prediction. Accordingly, the book will appeal to a broad readership of professionals, scientists, students, practitioners, lecturers and other interested parties.

  2. Is road safety management linked to road safety performance?

    Science.gov (United States)

    Papadimitriou, Eleonora; Yannis, George

    2013-10-01

    This research aims to explore the relationship between road safety management and road safety performance at country level. For that purpose, an appropriate theoretical framework is selected, namely the 'SUNflower' pyramid, which describes road safety management systems in terms of a five-level hierarchy: (i) structure and culture, (ii) programmes and measures, (iii) 'intermediate' outcomes'--safety performance indicators (SPIs), (iv) final outcomes--fatalities and injuries, and (v) social costs. For each layer of the pyramid, a composite indicator is implemented, on the basis of data for 30 European countries. Especially as regards road safety management indicators, these are estimated on the basis of Categorical Principal Component Analysis upon the responses of a dedicated road safety management questionnaire, jointly created and dispatched by the ETSC/PIN group and the 'DaCoTA' research project. Then, quasi-Poisson models and Beta regression models are developed for linking road safety management indicators and other indicators (i.e. background characteristics, SPIs) with road safety performance. In this context, different indicators of road safety performance are explored: mortality and fatality rates, percentage reduction in fatalities over a given period, a composite indicator of road safety final outcomes, and a composite indicator of 'intermediate' outcomes (SPIs). The results of the analyses suggest that road safety management can be described on the basis of three composite indicators: "vision and strategy", "budget, evaluation and reporting", and "measurement of road user attitudes and behaviours". Moreover, no direct statistical relationship could be established between road safety management indicators and final outcomes. However, a statistical relationship was found between road safety management and 'intermediate' outcomes, which were in turn found to affect 'final' outcomes, confirming the SUNflower approach on the consecutive effect of each layer

  3. The Performance and Risk Management Implications of Multinationality

    DEFF Research Database (Denmark)

    Juul Andersen, Torben

    and risk management effects in a comprehensive sample of public firms and finds supportive evidence for the proposition that multinationality can enhance performance across industries. However, the ability to exploit upside potential and avoid downside risk is industry specific. The positive effects...... of multinationality are found particularly pronounced among firms operating in knowledge intensive service industries while firms in capital-intensive primary industries display the inverse relationships. Keywords: Strategic flexibility, Real options, Risk management...

  4. High performance public health: assessing agencies' strategic management capabilities.

    Science.gov (United States)

    Ford, Eric W; Wells, Rebecca; Capper, Stuart A

    2003-01-01

    Limited knowledge about state health agencies' strategic management capabilities constrains their capacity to improve public health. The current study addresses this gap through two objectives: 1) To assess agencies' strategic management capabilities, conceptualized through a learning framework and 2) To portray both those capabilities and where the agencies have progressed along a developmental pathway of strategic management ability. Forty-one state health agencies' documents from 1995-2000 were content analyzed. Latent Trait Analysis (LTA) was used to depict both the progressive levels of strategic management capabilities and states' relative mastery along the continuum. Findings indicate that strategic management capabilities have path dependent characteristics and a distinct learning paradigm exists. Therefore, policy-makers wishing to improve agency performance can utilize this framework to assess and target capabilities that need improvement.

  5. Zone of Acceptance Under Performance Measurement: Does Performance Information Affect Employee Acceptance of Management Authority?

    DEFF Research Database (Denmark)

    Nielsen, Poul Aaes; Jacobsen, Christian Bøtcher

    2018-01-01

    Public sector employees have traditionally enjoyed substantial influence and bargaining power in organizational decision making, but few studies have investigated the formation of employee acceptance of management authority. Drawing on the ‘romance of leadership’ perspective, we argue...... that performance information shapes employee attributions of leader quality and perceptions of a need for change in ways that affect their acceptance of management authority, conceptualized using Simon’s notion of a ‘zone of acceptance.’ We conducted a survey experiment among 1,740 teachers, randomly assigning...... true performance information about each respondent’s own school. When employees were exposed to signals showing low or high performance, their acceptance of management authority increased, whereas average performance signals reduced employee acceptance of management authority. The findings suggest...

  6. Effect of the implementation of the Hazard Analysis Critical Control Point (HACCP) prerequisite program in an institutional foodservice unit in Southern Brazil

    OpenAIRE

    Rodrigues,Kelly Lameiro; Silva,Jorge Adolfo; Aleixo,José Antonio Guimarães

    2012-01-01

    The aims of this study were to investigate the hygienic practices in the food production of an institutional foodservice unit in Southern Brazil and to evaluate the effect of implementing good food handling practices and standard operational procedures using microbiological hygiene indicators. An initial survey of the general operating conditions classified the unit as regular in terms of compliance with State safety guidelines for food service establishments. An action plan that incorporated...

  7. Performance management in the Slovak higher education system: preliminary evaluation

    Directory of Open Access Journals (Sweden)

    Juraj Nemec

    2007-10-01

    Full Text Available The aim of our paper is a preliminary evaluation of the introduction of performance management and performance financing arrangements in the Slovak higher education system – accreditation and formula based performance financing. This evaluation will be mainly based on the assessment of short-term impacts of the above mentioned instruments and is expected to invite further professional discussion. We feel that the data and brief analysis included are sufficient enough to show that the Slovak system represents a typical example of the potential of performance management and performance financing being significantly limited, if not destroyed. Not only because of improperly defined indicators, which are too much input and quantity orientated, but very much also due to a lack of resources (the ratio of public expenditures for higher education to the GDP in Slovakia is significantly below EU average, as well as the politicization of the system.

  8. Control Management and Business Performances: The Malaysian Family SMEs Perspectives

    Directory of Open Access Journals (Sweden)

    Edward Wong Sek Khin

    2015-06-01

    Full Text Available This study examined the relationship between control management and family business performance in the Malaysian context. It has two objectives, the first being to determine the relationship of organizational credit control policy and procedures, employee development and motivation, and intelligence collection systems to subsequent collection reports in Malaysian family SMEs. The second objective is to investigate the moderating effect of participation in decision-making and work effort towards innovation and business performance. This is a descriptive study involving 90 senior executives employed in 90 Malaysian family SMEs/firms. A correlation analysis from this study confirmed previous researchers’ observations that high-level organizational commitment to credit control management is linked to improvements in business performance. The results suggest that three components – credit policy, employee development, and intelligence collection systems – are the most important predictors for the efficiency and effectiveness of credit control management.    

  9. Demand Side Management Performance Evaluation for Commercial Enterprises

    Directory of Open Access Journals (Sweden)

    Jun Dong

    2016-10-01

    Full Text Available Demand Side Management in power systems plays an important role in ensuring a reliable power supply and protecting the environment. Demand Side Management in the commercial sector is vital for sustainable development during China’s industrial restructuring. A hybrid multi-criteria decision making framework for evaluating Demand Side Management performance of commercial enterprises is proposed from a sustainability perspective. A fuzzy Analytic Hierarchy Process is employed to determine the weights of the criteria and a fuzzy technique for order preference by similarity to an ideal solution is applied to rank Demand Side Management performance. An evaluation index system is built, containing economic, social, environmental and technical criteria associated with 15 sub-criteria. Four groups of expert panels from government departments, research institutions, electricity utilities and commercial enterprises gave judgments on criteria weights and criteria performances for alternatives. The effectiveness of the proposed hybrid framework was demonstrated through a case study in Beijing, in which Demand Side Management performances of four alternatives were ranked. Sensitivity analysis results indicate that the hybrid framework is robust.

  10. Performance Management in Healthcare Organizations: Concept and Practicum.

    Science.gov (United States)

    Dimitropoulos, Panagiotis E

    2017-01-01

    Organizational performance can create and sustain competitive advantages for corporations and even improve their sustainability and future prospects. Health care organizations present a sector where performance management is structured by multiple dimensions. The scope of this study is to analyze the issue of performance management in healthcare organizations and specifically the implementation of the Balanced Scorecard (BSC) methodology on organizations providing health services. The study provides a discussion on the BSC development process, the steps that management has to take in order to prepare the implementation of the BSC and finally discusses a practical example of a scorecard with specific strategic goals and performance indicators. Managers of healthcare organizations and specifically those providing services to the elderly and the general population could use the propositions of the study as a roadmap for processing, analyzing, evaluating and implementing the balanced scorecard approach in their organizations' daily operations. BSC methodology can give an advantage in terms of enhanced stakeholder management and preservation within a highly volatile and competitive economic environment.

  11. The inner workings of performance management in danish job centers

    DEFF Research Database (Denmark)

    Pihl-Thingvad, Signe

    2016-01-01

    The paper discusses how a central Performance Management system in the Danish job centers affects the employees’ perception of accountability, autonomy, common goals and dialogue. Dysfunctional behavioral effects are explored in qualitative analyses based on 4 case studies. Results indicate...... that the expected positive effects of performance management do not materialize at the Danish job centers because focus in the implementation process gradually shifts from results to process goals. This is related to a series of dysfunctional behavioral effects which instead of creating commitment frustrate...

  12. Construction Of A Performance Assessment Model For Zakat Management Institutions

    Directory of Open Access Journals (Sweden)

    Sri Fadilah

    2016-12-01

    Full Text Available The objective of the research is to examine the performance evaluation using Balanced Scorecard model. The research is conducted due to a big gap existing between zakat (alms and religious tax in Islam with its potential earn of as much as 217 trillion rupiahs and the realization of the collected zakat fund that is only reached for three trillion. This indicates that the performance of zakat management organizations in collecting the zakat is still very low. On the other hand, the quantity and the quality of zakat management organizations have to be improved. This means the performance evaluation model as a tool to evaluate performance is needed. The model construct is making a performance evaluation model that can be implemented to zakat management organizations. The organizational performance with Balanced Scorecard evaluation model will be effective if it is supported by three aspects, namely:  PI, BO and TQM. This research uses explanatory method and data analysis tool of SEM/PLS. Data collecting technique are questionnaires, interviews and documentation. The result of this research shows that PI, BO and TQM simultaneously and partially gives a significant effect on organizational performance.

  13. Leveraging EHRs to improve hospital performance: the role of management.

    Science.gov (United States)

    Adler-Milstein, Julia; Woody Scott, Kirstin; Jha, Ashish K

    2014-11-01

    Recent studies fail to find a consistent relationship between adoption of electronic health records (EHRs) and improved hospital performance. We sought to examine whether the quality of hospital management modifies the association between EHR adoption and outcomes related to cost and quality. Retrospective study of a random sample of US acute care hospitals. Management quality was assessed via phone interviews with clinical managers predominantly from cardiac units in a random sample of 325 hospitals using a validated scale of management practices in 4 areas: operations, performance monitoring, target setting, and talent management. American Hospital Association InformationTechnology Supplement data captured whether or not these hospitals had at least a basic EHR. Acute myocardial infarction (AMI) outcomes included risk-adjusted 30-day mortality, average length-of-stay, and average payment per discharge measured using MedPAR data. Ordinary least squares regressions assessed whether management quality modifies the relationship between EHR adoption and AMI outcomes. While we found no association between EHR adoption and our outcomes, management quality modified the relationship in the predicted direction. For length of stay, the coefficient on the interaction between EHR and management was -1.48 (P = .05) and for payment, it was -7786.74 (P = .014). We did not find strong evidence of effect modification for mortality (coefficient = -0.05; P = .37). Coupled with ongoing policy efforts to achieve nationwide EHR adoption is a growing unease that our national investment may not result in better, more efficient care. Our study is among the first to offer empirical evidence that management quality may help explain why some hospitals see substantial gains from EHR adoption while others do not.

  14. Medication management activities performed by informal caregivers of older adults.

    Science.gov (United States)

    Look, Kevin A; Stone, Jamie A

    2017-05-16

    Medication management is commonly performed by informal caregivers, yet they are often unprepared and ill-equipped to manage complex medication regimens for their older adult care recipients. In order to develop interventions that will enhance the caregiver's ability to safely and confidently manage medications, it is critical to first understand caregiver challenges and unmet needs related to medication management. To explore how informal caregivers manage medications for their older adult care recipients by identifying the activities involved in medication management and the tools or strategies used to facilitate these activities. Four focus groups with caregivers of older adults were conducted with 5-9 caregivers per group. Participants were asked to describe the medication management activities performed and the tools or strategies used to facilitate these activities. Focus groups were recorded, transcribed verbatim, and analyzed for themes using an inductive approach. Caregivers were commonly involved in 2 types of activities: direct activities requiring physical handling of medications such as obtaining medications, preparing pill boxes, and assisting with medication administration; and indirect activities that were more complex and required more of a cognitive effort by the caregiver, such as organizing and tracking medications, gathering information, and making treatment decisions. They utilized a variety of tools and strategies to support these medication management activities; however, these approaches often needed to be modified or personalized to meet the specific needs of their caregiving situation. Informal caregivers play a vital role in ensuring safe and appropriate medication use by older adults. Medication management is complex and involves many activities that are supported through the use of a variety of tools and strategies that have been adapted and individualized to each specific caregiving scenario. Caregivers should be an important

  15. PERFORMANCE MANAGEMENT IN INTERNATIONAL HUMAN RESOURCE MANAGEMENT: EVIDENCE FROM THE CEE REGION

    Directory of Open Access Journals (Sweden)

    Agneš Slavić

    2014-05-01

    Full Text Available Performance management (PM is a very important process of human resource management (HRM, in general. It implies an assessment of current or previous results or performance of the employee, team or the whole organization. It is a base for many business practices related to HRM: the need for staff training, new recruitment, career development, rewarding, etc. A wide literature sources emphasized that PM is a complex process, especially when the global market is in the scope of the research. This paper examined the performance management from the aspect of international human resource management (IHRM. The main objective of this paper was to explore the area of performance management in context of IHRM and relations between the existence of formal appraisal systems (FAS for performance management and organizational performances. The research was carried out trough literature and empirical research based on CRANET data base. Methodology used in the research included statistical techniques of descriptive statistics and independent t-test, performed with SPSS program. Authors explored data from organizations from 7 countries from the Central and Eastern Europe (CEE region.

  16. Managing Human Performance to Improve Nuclear Facility Operation

    International Nuclear Information System (INIS)

    2013-01-01

    One of the IAEA's statutory objectives is to 'seek to accelerate and enlarge the contribution of atomic energy to peace, health and prosperity throughout the world.' One way this objective is achieved is through the publication of a range of technical series. Two of these are the IAEA Nuclear Energy Series and the IAEA Safety Standards Series. According to Article III.A.6 of the IAEA Statute, the safety standards establish 'standards of safety for protection of health and minimization of danger to life and property'. The safety standards include the Safety Fundamentals, Safety Requirements and Safety Guides. These standards are written primarily in a regulatory style, and are binding on the IAEA for its own programmes. The principal users are the regulatory bodies in Member States and other national authorities. The IAEA Nuclear Energy Series comprises reports designed to encourage and assist R and D on, and application of, nuclear energy for peaceful uses. This includes practical examples to be used by owners and operators of utilities in Member States, implementing organizations, academia, and government officials, among others. This information is presented in guides, reports on technology status and advances, and best practices for peaceful uses of nuclear energy based on inputs from international experts. The IAEA Nuclear Energy Series complements the IAEA Safety Standards Series. IAEA Nuclear Energy Series No. NG-G-2.1, Managing Human Resources in the Field of Nuclear Energy, was published in 2009. In that publication, four interrelated objectives of the management of human resources were identified and discussed: ensuring that nuclear industry personnel have the necessary competence for their jobs; effectively organizing work activities; anticipating human resource needs; and monitoring and continually improving performance. This publication addresses the fourth objective and, in particular, summarizes good practices in the area of managing human performance

  17. Managing Trust Relationships: Calculative, Affective, Belief and Performance

    Directory of Open Access Journals (Sweden)

    Danny Pimentel Claro

    2008-10-01

    Full Text Available There is an ongoing concern among managers and scholars: how can firms develop trust and achieve performance? Our paper aims to review the emerging perspective of trust and propose mechanisms to build trust in channel relationships. In the literature, we identified six mechanisms: calculative, affective, belief, embeddedness, continuity and capability. A central hypothesis focuses on the direct impact of these mechanisms on firm performance. We conducted a survey (n=132 in the Brazilian Distribution Market of agrochemical products. OLS regression estimation was employed to test the hypothesis. Results show the impact of the mechanisms of calculative, affective, belief on performance. The findings highlight that, even though environment leads to suspicion and doubts, managers seek trust relationships and try to develop them using a combination of few mechanisms to overcome difficulties and perform well.

  18. Integrated information and logistics management, quality management and firm performance of pork processing industry in China

    NARCIS (Netherlands)

    Han, J.; Trienekens, J.H.; Omta, S.W.F.

    2009-01-01

    Purpose – This paper seeks to discuss the interactions amongst integrated information technology (IT), integrated logistics management, quality management practices and firm performance of pork processors in China. Design/methodology/approach – A conceptual framework was developed by examining the

  19. Management Control, Results-Oriented Culture and Public Sector Performance : Empirical Evidence on New Public Management

    NARCIS (Netherlands)

    Verbeeten, Frank H M; Speklé, Roland F.

    2015-01-01

    New Public Management (NPM) has been guiding public sector reform for over 25 years. Its position on the design of effective management control rests on three key ideas: (1) performance improvement requires a results-oriented culture that emphasizes outcomes rather than inputs or processes; (2)

  20. Management of Knowledge, Innovation and Performance in SMEs

    Directory of Open Access Journals (Sweden)

    Luis E Valdez

    2016-06-01

    Full Text Available For more than two decades, knowledge management (KM has been examined in the literature and considered a basic factor in business management. The purpose of this article is to explore the ability of knowledge management to achieve small and medium-sized enterprise (SME innovation and business performance. Data analysis procedures of PLS-SEM was used to analyze the data based on responses from the owners of 903 companies in industry, construction, services, and trade in the Region of Murcia (Spain through a self-directed survey. The results show that KM has a significant influence on innovation but the influence on the level of performance of SMEs is insignificant. However, training employees as part of KM showed no significant influence on innovation in SMEs. It is important for leaders and managers to have greater openness to changes in the implementation and proper execution of KM. This work contributes primarily to the development of the literature on knowledge management and its relationship with innovation and business performance.

  1. Managerial styles and management information systems for improving organizational performance

    OpenAIRE

    David Naranjo-Gil

    2010-01-01

    In a more dynamic and competitive environment, organizations are changing towards more flexible organizations, with the object of improving their performance. Thus some organizations are changing their information systems, others their managerial styles, and other both of them. This research attempts to explain how certain managerial styles and management information systems influence organizational performance. This study is developed in the Spanish public hospital sector. A three-stage anal...

  2. Amalgamation of performance indicators to support NRC senior management reviews

    International Nuclear Information System (INIS)

    Wreathall, J.; Schurman, D.; Modarres, M.; Mosleh, A.; Anderson, N.; Reason, J.

    1991-01-01

    The purpose of this project is to develop a methodology for amalgamating performance indicators to provide an overall perspective on plant safety, as one input to Nuclear Regulatory Commission's (NRC) senior management reviews of plant safety. These reviews are used to adjust the level of oversight by NRC. Work completed to date includes the development of frameworks for relating indicator measures to safety, a classification scheme for performance indicators, and a mapping process to portray indicators in the frameworks

  3. Humanitarian supply chain performance management: a systematic literature review

    OpenAIRE

    Abdi, H; De Leeuw, S; Klumpp, M

    2014-01-01

    Purpose - The main purposes of this study are 1) to identify the state of the art of performance measurement and management in humanitarian supply chains, 2) to categorize performance measurement indicators in the five supply chain phases of Gunasekaran and Kobu (2007) and evaluate them based on the evaluation criteria of Caplice and Sheffi (1995), 3) to define gaps as well as challenges in this field and give insights for future research in this domain. Design/methodology/approach - A litera...

  4. Environmental Management Performance Report to DOE-RL June 2002

    International Nuclear Information System (INIS)

    EDER, D.M.

    2002-01-01

    The purpose of this report is to provide the Department of Energy Richland Operations Office (RL) a monthly summary of the Central Plateau Contractor's Environmental Management (EM) performance by Fluor Hanford (FH) and its subcontractors. Only current FH workscope responsibilities are described and other contractor/RL managed work is excluded. Please refer to other sections (BHI, PNNL) for other contractor information. Section A, Executive Summary, provides an executive level summary of the cost, schedule, and technical performance described in this report. It summarizes performance for the period covered, highlights areas worthy of management attention, and provides a forward look to some of the upcoming key performance activities as extracted from the contractor baseline. The remaining sections provide detailed performance data relative to each individual subproject (e.g., Plutonium Finishing Plant, Spent Nuclear Fuels, etc.), in support of Section A of the report. All information is updated as of the end of June 2002 unless otherwise noted. ''Stoplight'' boxes are used to indicate at a glance the condition of a particular safety area. Green boxes denote either (1) the data are stable at a level representing acceptable performance, or (2) an improving trend exists. Yellows denote the data are stable at a level from which improvement is needed. Red denotes a trend exists in a non-improving direction

  5. From Performance Measurement to Strategic Management Model: Balanced Scorecard

    Directory of Open Access Journals (Sweden)

    Cihat Savsar

    2015-03-01

    Full Text Available Abstract: In Today’s competitive markets, one of the main conditions of the surviving of enterprises is the necessity to have effective performance management systems. Decisions must be taken by the management according to the performance of assets. In the transition from industrial society to information society, the presence of business structures have changed and the values of non-financial assets have increased in this period. So some systems have emerged based on intangible assets and to measure them instead of tangible assets and their measurements. With economic and technological development multi-dimensional evaluation in the business couldn’t be sufficient.  Performance evaluation methods can be applied in business with an integrated approach by its accordance with business strategy, linking to reward system and cause effects link established between performance measures. Balanced scorecard is one of the commonly used in measurement methods. While it was used for the first time in 1992 as a performance measurement tool today it has been used as a strategic management model besides its conventional uses. BSC contains customer perspective, internal perspective and learning and growth perspective besides financial perspective. Learning and growth perspective is determinant of other perspectives. In order to achieve the objectives set out in the financial perspective in other dimensions that need to be accomplished, is emphasized. Establishing a causal link between performance measures and targets how to achieve specified goals with strategy maps are described.

  6. Firm performance and the role of environmental management.

    Science.gov (United States)

    Lundgren, Tommy; Zhou, Wenchao

    2017-12-01

    This paper analyzes the interactions between three dimensions of firm performance - productivity, energy efficiency, and environmental performance - and especially sheds light on the role of environmental management. In this context, environmental management is investments to reduce environmental impact, which may also affect firm competitiveness, in terms of change in productivity, and spur more (or less) efficient use of energy. We apply data envelopment analysis (DEA) technique to calculate the Malmquist firm performance indexes, and a panel vector auto-regression (VAR) methodology is utilized to investigate the dynamic and causal relationship between the three dimensions of firm performance and environmental investment. Main results show that energy efficiency and environmental performance are integrated, and energy efficiency and productivity positively reinforce each other, signifying the cost saving property of more efficient use of energy. Hence, increasing energy efficiency, as advocated in many of today's energy policies, could capture multiple benefits. The results also show that improved environmental performance and environmental investments constrain next period productivity, a result that would be in contrast with the Porter hypothesis and strategic corporate social responsibility; both concepts conveying the notion that pro-environmental management can boost productivity and competitiveness. Copyright © 2017 Elsevier Ltd. All rights reserved.

  7. PERFORMANCE MANAGEMENT IN INTERNATIONAL HUMAN RESOURCE MANAGEMENT: EVIDENCE FROM THE CEE REGION

    OpenAIRE

    Agneš Slavić; nemanja Berber; Bojan Leković

    2014-01-01

    Performance management (PM) is a very important process of human resource management (HRM), in general. It implies an assessment of current or previous results or performance of the employee, team or the whole organization. It is a base for many business practices related to HRM: the need for staff training, new recruitment, career development, rewarding, etc. A wide literature sources emphasized that PM is a complex process, especially when the global market is in the scope of...

  8. The manager of the future and the team performance

    Directory of Open Access Journals (Sweden)

    Drd. ec. Mirela Udrea

    2008-05-01

    Full Text Available The achievement of strategic objectives of any economic organization cannot be real withoutturning to account the professional potential of all its employees, of their abilities and knowledge.“Team work”, as a method of activities organization, is a requirement in order to obtain success. The teamwork based on solidarity and cohesion is more performant than team work based on individualism andcompetition.The confidence is the basic principle in order to build a performant team, within the team (confidencebetween the members of team and, also, the confidence of the whole team in their leader (manager. Theworking style of a manager has an influence on the team working style leaded by him.Manager of future will be a decisive progress factor through his open-minded personality for noveltyand his involvement, and the prevalent feature of his activities will be “orientation to excellency ”.

  9. The relationships between Lean manufacturing, management accounting and firm performance

    DEFF Research Database (Denmark)

    Kristensen, Thomas Borup; Nielsen, Henrik; Grasso, Lawrency

    2016-01-01

    Lean manufacturing has been adopted by numerous western companies as an answer to an increasing competitive environment. Lean manufacturing is seen as an enterprise-wide strategy encompassing a transformation of manufacturing practices, affecting companies’ management accounting practices and......, likewise, Lean manufacturing affects employee’s mindsets. The extent of which such a transformation can occur is constrained in time as it requires employees and management to unlearn old principles and practices before new ones can be fine-tuned and put fruitfully into use. This study investigates...... the relationship between Lean manufacturing, management accounting practices, Lean thinking and firm performance. Using survey data from 368 different manufacturing facilities, we construct a structural equation model and we develop hypotheses predicting relationships between Lean manufacturing, management...

  10. Diagnosis-Related Groups (DRG and Hospital Business Performance Management

    Directory of Open Access Journals (Sweden)

    Szynkiewicz Piotr

    2014-12-01

    Full Text Available The goal of this article is to present the possibility of using Diagnosis- Related Groups (DRG in the hospital management process and to analyse the need for business performance management on the part of hospital management staff. The following research methods were used: literature analysis, case studies, and poll analysis. It is not possible to increase the effectiveness of operation of healthcare entities without increasing the importance of IT systems and using DRG more effectively in the management process. Training users in IT and the use of DRGs is important to achieving hospital effectiveness. The increased importance of analyses and planning in a hospital should be reflected in the organisational structure of service providers. Hospital controllers should have a similar role to those present in most companies in other industries.

  11. Strategic performance management: development of a performance measurement system at the Mayo Clinic.

    Science.gov (United States)

    Curtright, J W; Stolp-Smith, S C; Edell, E S

    2000-01-01

    Managing and measuring performance become exceedingly complex as healthcare institutions evolve into integrated health systems comprised of hospitals, outpatient clinics and surgery centers, nursing homes, and home health services. Leaders of integrated health systems need to develop a methodology and system that align organizational strategies with performance measurement and management. To meet this end, multiple healthcare organizations embrace the performance-indicators reporting system known as a "balanced scorecard" or a "dashboard report." This discrete set of macrolevel indicators gives senior management a fast but comprehensive glimpse of the organization's performance in meeting its quality, operational, and financial goals. The leadership of outpatient operations for Mayo Clinic in Rochester, Minnesota built on this concept by creating a performance management and measurement system that monitors and reports how well the organization achieves its performance goals. Internal stakeholders identified metrics to measure performance in each key category. Through these metrics, the organization links Mayo Clinic's vision, primary value, core principles, and day-to-day operations by monitoring key performance indicators on a weekly, monthly, or quarterly basis.

  12. Uncertainty, supply risk management and their impact on performance

    NARCIS (Netherlands)

    Hoffmann, Petra; Schiele, Holger; Krabbendam, Johannes Jacobus

    2013-01-01

    The purpose of this research is to identify the antecedents of supply risk management performance. Speed consortium benchmarking is used to explore the concepts of supply risk monitoring and mitigation. In addition, a survey yielding 207 responses is used to test our hypothesized antecedents of

  13. Is performance management measurement a panacea for effective ...

    African Journals Online (AJOL)

    This paper discusses the performance management measures instituted in Uganda in the light of the cross cutting bottlenecks in their execution. It brings to the fore the resultant negative consequences that manifest in inequitable distribution of service delivery, most particularly within the key priority areas of health and ...

  14. Performance Management in UK Universities: Implementing the Balanced Scorecard

    Science.gov (United States)

    Taylor, John; Baines, Claire

    2012-01-01

    In recent years, UK universities have become increasingly concerned with performance management. This trend reflects both growing competition and marketisation within higher education, and the increasing requirements for accountability. In response, institutions have begun to explore the application of formal methodologies for performance…

  15. Total Quality Management Practices and Their Effects on Organizational Performance

    Science.gov (United States)

    Hung, Richard Yu-Yuan; Lien, Bella Ya-Hui

    2004-01-01

    This paper reports a study designed to examine the key concepts of Total Quality Management (TQM) implementation and their effects on organizational performance. Process Alignment and People Involvement are two key concepts for successful implementation of TQM. The purpose of this paper is to discuss how these two constructs affect organizational…

  16. Runtime buffer management to improve the performance in irregular ...

    Indian Academy of Sciences (India)

    ... Refresher Courses · Symposia · Live Streaming. Home; Journals; Sadhana; Volume 40; Issue 4. Runtime buffer management to improve the performance in irregular Network-on-Chip architecture. Umamaheswari S Meganathan D Raja Paul Perinbam J. Electrical and Computer Sciences Volume 40 Issue 4 June 2015 pp ...

  17. Humanitarian supply chain performance management: a systematic literature review

    NARCIS (Netherlands)

    Abidi, H.; de Leeuw, S.L.J.M.; Klumpp, M.

    2014-01-01

    Design/methodology/approach - A literature review has been conducted using a structured method based on Denyer and Tranfield (2009) and Rousseau et al. (2008). The state of the art on humanitarian supply chain performance management with a focus on measurement frameworks and indicators and their

  18. Performance assessment of sedentary pastoral managed cattle in ...

    African Journals Online (AJOL)

    Performance assessment of sedentary pastoral managed cattle in Yewa Awori Axis, Ogun state, Nigeria was studied with 125 sedentary pastoralists in 5 Local Government Areas (Ado Odo/Ota, Ipokia, Imeko Afon, Yewa South and Yewa North) of Yewa Awori, Ogun State Nigeria. Direct observation and survey methods ...

  19. Music Performance as a Therapy for Managing Stress amongst the ...

    African Journals Online (AJOL)

    The serious breakdown in health of the academics in Nigerian Federal Universities which placed them in chronic dependency on drugs has necessitated this study. The study adopted a descriptive survey approach which ascertained that music performance as therapy would be a vital tool for managing stress amongst the ...

  20. A Performance Support Tool for Cisco Training Program Managers

    Science.gov (United States)

    Benson, Angela D.; Bothra, Jashoda; Sharma, Priya

    2004-01-01

    Performance support systems can play an important role in corporations by managing and allowing distribution of information more easily. These systems run the gamut from simple paper job aids to sophisticated computer- and web-based software applications that support the entire corporate supply chain. According to Gery (1991), a performance…

  1. customer relationship management and performance in the paint ...

    African Journals Online (AJOL)

    CIU

    2000-05-05

    May 5, 2000 ... study. This study is designed to explore the effects of customer relationship management and performance of selected paint manufacturing firms in Lagos State,. Nigeria. This study is a survey type of research that employed a correlational design in an attempt to explore the nature of relationship between ...

  2. Food safety management systems performance in the lamb production chain

    NARCIS (Netherlands)

    Oses, S.M.; Luning, P.A.; Jacxsens, L.; Jaime, I.; Rovira, J.

    2012-01-01

    This study describes a performance measurement of implemented food safety management system (FSMS) along the lamb chain using an FSMS-diagnostic instrument (FSMS-DI) and a Microbiological Assessment Scheme (MAS). Three slaughterhouses, 1 processing plant and 5 butcher shops were evaluated. All the

  3. Public Management and Organizational Performance: The Effect of Managerial Quality

    NARCIS (Netherlands)

    O'Toole, Laurence J.; Meier, Kenneth J.

    2002-01-01

    This paper presents the first large study of public management quality and its effect on program performance. Using 5 years of data from more than 1000 Texas school districts, the authors measure quality as the additional salary paid to school superintendents over and above the normal determinants

  4. Performativity in School Management and Leadership in Botswana

    Science.gov (United States)

    Pansiri, Nkobi Owen

    2011-01-01

    The thesis of this article is that the uncritical adoption of Western models of education management and leadership policies results in poor performance in schools in disadvantaged communities in developing countries. The argument shows that this has led to the institutionalization of generic education policies that are not contingent to the…

  5. Runtime buffer management to improve the performance in irregular ...

    Indian Academy of Sciences (India)

    S¯adhan¯a Vol. 40, Part 4, June 2015, pp. 1117–1137. c Indian Academy of Sciences. Runtime buffer management to improve the performance in irregular Network-on-Chip architecture. UMAMAHESWARI S1,∗, MEGANATHAN D2 and. RAJA PAUL PERINBAM J3. 1Department of Information Technology, Anna University, ...

  6. Understanding Performance Management in Schools: A Dialectical Approach

    Science.gov (United States)

    Page, Damien

    2016-01-01

    Purpose: The purpose of this paper is to provide a dialectical framework for the examination of performance management in schools. Design/Methodology/Approach: The paper is based upon a qualitative study of ten headteachers that involved in-depth semi-structured interviews. Findings: The findings identified four dialectical tensions that underpin…

  7. Performance Management and Sourcing Team Behaviour - Working Paper

    DEFF Research Database (Denmark)

    Hansen, Anders Peder Lysholm

    The purpose of this development paper is to outline the main ideas of a Ph.d.-project research proposal,which deals with the influence of Performance Management on the behaviour and decisions of Sourcing Category Team members. The background for the project is described, as well as the main theory...

  8. 75 FR 59704 - Office of Management; Performance Review Board Membership

    Science.gov (United States)

    2010-09-28

    ... 2010 is composed of career and non-career senior executives. The PRB reviews and evaluates the initial... Pultz, Director, Executive Resources Team, Human Resources Services, Office of Management, U.S... Performance Review Board (PRB) for the Department of Education for the Senior Executive Service (SES...

  9. A concept for performance management for Federal science programs

    Science.gov (United States)

    Whalen, Kevin G.

    2017-11-06

    The demonstration of clear linkages between planning, funding, outcomes, and performance management has created unique challenges for U.S. Federal science programs. An approach is presented here that characterizes science program strategic objectives by one of five “activity types”: (1) knowledge discovery, (2) knowledge development and delivery, (3) science support, (4) inventory and monitoring, and (5) knowledge synthesis and assessment. The activity types relate to performance measurement tools for tracking outcomes of research funded under the objective. The result is a multi-time scale, integrated performance measure that tracks individual performance metrics synthetically while also measuring progress toward long-term outcomes. Tracking performance on individual metrics provides explicit linkages to root causes of potentially suboptimal performance and captures both internal and external program drivers, such as customer relations and science support for managers. Functionally connecting strategic planning objectives with performance measurement tools is a practical approach for publicly funded science agencies that links planning, outcomes, and performance management—an enterprise that has created unique challenges for public-sector research and development programs.

  10. Top Management Team Nationality Diversity and Firm Performance

    DEFF Research Database (Denmark)

    Nielsen, Bo Bernhard; Nielsen, Sabina

    2013-01-01

    This research reexamines the equivocal relationship between top management team (TMT) diversity and firm performance. Combining upper echelons theory with insights from institutional theory, we establish a new, timely dimension of TMT diversity—nationality diversity—and develop an integrated...... multilevel framework explaining how its performance implications vary across contextual settings. We find that nationality diversity is positively related to performance; and this effect is stronger in (a) longer tenured teams, (b) highly internationalized firms, and (c) munificent environments. More...... generally, our research demonstrates that the consequences of TMT diversity depend on the (1) specific attributes of diversity being considered and (2) firm and industry conditions under which strategic decisions take place....

  11. Performance scorecard for occupational safety and health management systems

    Directory of Open Access Journals (Sweden)

    Hernâni Veloso Neto

    2012-06-01

    Full Text Available The pro-active and systematic search for best performances should be the two assumptions of any management system, so safety and health management in organizations must also be guided by these same precepts. However, the scientific production evidences that the performance evaluation processes in safety and health continue to be guided, in their essence, by intermittency, reactivity and negativity, which are not consistent with the assumptions referenced above. Therefore, it is essential that health and safety at work management systems (HSW MS are structured from an active and positive viewpoint, focusing on continuous improvement. This implies considering performance evaluation processes that incorporate, on the one hand, monitoring, measuring and verification procedures, and on the other hand, structured matrixes of results that capture the key factors of success, by mobilizing both reactive and proactive indicators. One of the instruments that can fulfill these precepts of health and safety performance evaluation is the SafetyCard, a performance scorecard for HSW MS that we developed and will seek to outline and demonstrate over this paper.

  12. Managing performance through business processes from BPM to the practice of process management

    CERN Document Server

    Thiault, Dominique

    2012-01-01

    Centred on the performance of the company, this book is a practical guide that organises Business Process Management (BPM) around these major subjects, such as process management, process governance, or the setting up a successful process approach in the company. Each of these subjects is introduced didactically, alternating examples and in-depth information. Relying on implementation recommendations, practical sheets, and illustrations, managing performance through processes can be used, first, to increase the chances that the objectives will be reached and to improve company performance (industrial organisation, service organisation, private or public sector) and to offer methods, rules, models, and practical supports that can easily be reused. The result of a combination of several experiences in the field and of rewarding encounters with managers, experts, and high-level executives, this book durably places the processes in their managerial dimension. It also presents an opening to a systematic approach t...

  13. Corporate key performance indicators for environmental management and reporting

    Directory of Open Access Journals (Sweden)

    Jiří Hřebíček

    2011-01-01

    Full Text Available The paper presents main results of the research financed the Ministry of Environment of the Czech Republic in the project No. SP/4i2/26/07. It discuses the corporate key performance indicators for Environmental Management Systems certified by standard ISO 14001:2005 or/and by the Regulation (EC No. 1221/2009, about voluntary participation of organizations in the Community Environmental Management and Audit Scheme (EMAS. These are used in an annual corporate environmental reporting of organizations with Environmental Management System and also in the annual statements of organizations with Environmental Management and Audit Scheme. It introduces key performance indicators and framework of corporate environmental reporting are based on the Methodical Guideline of the Ministry of Environment of the Czech Republic developed in the project No. SP/4i2/26/07. They are enlarged to economic and social area with using Global Reporting Initiative and RICON Group guidelines. The paper also introduces the proposal of further research in the development of corporate environmental, social and governance (ESG performance indicators.

  14. The Performativity of Risk Management Frameworks and Technologies

    DEFF Research Database (Denmark)

    Neerup Themsen, Tim; Skærbæk, Peter

    2018-01-01

    This article examines the long-term dynamics among a best-practice risk management framework, risk management technologies and the translation of uncertainties into risks by using a longitudinal case study of a large mega-project. We show that the framework and technologies through the visual power...... of impure risks challenges the predictions of the framework causing a false sense of security for the project objectives, and that the continuous readjustment of technologies, in particular, is necessary to ensure the long-term realisation of these predictions. Finally, this article contributes...... to the literature on performativity by showing how technologies serve as buffers to shield failing economic frameworks against criticism....

  15. The impact of lean management implementation on organizational operational performance

    Directory of Open Access Journals (Sweden)

    Hira Hashmi

    2015-12-01

    Full Text Available Background: The research aims to develop the consensus between different operational improvement strategies, to address the relationship between the operational characteristics (lean and operational performance of the organization. Methods: Variables from which the extraction of the outcomes has been established include operational performance, daily schedule adherence, repeat production and flow oriented layout. The technique of data analysis is selected to be Correlation and multiple regressions. The aim for performing these tests is to highlight association of lean strategy with the operational performance. Results and conclusions: The positive association is being established amongst the operational performance and the daily schedule adherence, flow oriented layout and the repeat production. It is suggested to the supply chain management that they must entail their production team for having repetition in their work and become efficient in their production. They must be reached to their optimization level, where they have to extract less waste and have high level of the production.

  16. Performance measurement for supply chain management and evaluation criteria determination for reverse supply chain management

    Science.gov (United States)

    Kongar, N. Elif

    2004-12-01

    Today, since customers are able to obtain similar-quality products for similar prices, the lead time has become the only preference criterion for most of the consumers. Therefore, it is crucial that the lead time, i.e., the time spent from the raw material phase till the manufactured good reaches the customer, is minimized. This issue can be investigated under the title of Supply Chain Management (SCM). An efficiently managed supply chain can lead to reduced response time for customers. To achieve this, continuous observation of supply chain efficiency, i.e., a constant performance evaluation of the current SCM is required. Widely used conventional performance measurement methods lack the ability to evaluate a SCM since the supply chain is a dynamic system that requires a more thorough and flexible performance measurement technique. Balanced Scorecard (BS) is an efficient tool for measuring the performance of dynamic systems and has a proven capability of providing the decision makers with the appropriate feedback data. In addition to SCM, a relatively new management field, namely reverse supply chain management (RSCM), also necessitates an appropriate evaluation approach. RSCM differs from SCM in many aspects, i.e., the criteria used for evaluation, the high level of uncertainty involved etc., not allowing the usage of identical evaluation techniques used for SCM. This study proposes a generic Balanced Scorecard to measure the performance of supply chain management while defining the appropriate performance measures for SCM. A scorecard prototype, ESCAPE, is presented to demonstrate the evaluation process.

  17. Environmental Management Performance Report to DOE-RL December 2001

    International Nuclear Information System (INIS)

    EDER, D.M.

    2001-01-01

    The purpose of this report is to provide the Department of Energy Richland Operations Office (RL) a monthly summary of the Central Plateau Contractor's Environmental Management (EM) performance by Fluor Hanford (FH) and its subcontractors. Only current FH workscope responsibilities are described. Please refer to other sections (BHI, PNNL) for other contractor information. Section A, Executive Summary, provides an executive level summary of the cost, schedule, and technical performance described in this report. It summarizes performance for the period covered, highlights areas worthy of management attention, and provides a forward look to some of the upcoming key performance activities as extracted from the contractor baseline. The remaining sections provide detailed performance data relative to each individual subproject (e.g., Plutonium Finishing Plant, Spent Nuclear Fuels, etc.), in support of Section A of the report. All information is updated as of October 31, 2001 unless otherwise noted. ''Stoplight'' boxes are used to indicate at a glance the condition of a particular safety area. Green boxes denote either (1) the data are stable at a level representing ''acceptable'' performance, or (2) an improving trend exists. Yellows denote the data are stable at a level from which improvement is needed. Red denotes a trend exists in a non-improving direction

  18. Information Management of Web Application Based Environmental Performance Management in Concentrating Division of PTFI

    Science.gov (United States)

    Susanto, Arif; Mulyono, Nur Budi

    2018-02-01

    The changes of environmental management system standards into the latest version, i.e. ISO 14001:2015, may cause a change on a data and information need in decision making and achieving the objectives in the organization coverage. Information management is the organization's responsibility to ensure that effectiveness and efficiency start from its creating, storing, processing and distribution processes to support operations and effective decision making activity in environmental performance management. The objective of this research was to set up an information management program and to adopt the technology as the supporting component of the program which was done by PTFI Concentrating Division so that it could be in line with the desirable organization objective in environmental management based on ISO 14001:2015 environmental management system standards. Materials and methods used covered technical aspects in information management, i.e. with web-based application development by using usage centered design. The result of this research showed that the use of Single Sign On gave ease to its user to interact further on the use of the environmental management system. Developing a web-based through creating entity relationship diagram (ERD) and information extraction by conducting information extraction which focuses on attributes, keys, determination of constraints. While creating ERD is obtained from relational database scheme from a number of database from environmental performances in Concentrating Division.

  19. Information Management of Web Application Based Environmental Performance Management in Concentrating Division of PTFI

    Directory of Open Access Journals (Sweden)

    Susanto Arif

    2018-01-01

    Full Text Available The changes of environmental management system standards into the latest version, i.e. ISO 14001:2015, may cause a change on a data and information need in decision making and achieving the objectives in the organization coverage. Information management is the organization’s responsibility to ensure that effectiveness and efficiency start from its creating, storing, processing and distribution processes to support operations and effective decision making activity in environmental performance management. The objective of this research was to set up an information management program and to adopt the technology as the supporting component of the program which was done by PTFI Concentrating Division so that it could be in line with the desirable organization objective in environmental management based on ISO 14001:2015 environmental management system standards. Materials and methods used covered technical aspects in information management, i.e. with web-based application development by using usage centered design. The result of this research showed that the use of Single Sign On gave ease to its user to interact further on the use of the environmental management system. Developing a web-based through creating entity relationship diagram (ERD and information extraction by conducting information extraction which focuses on attributes, keys, determination of constraints. While creating ERD is obtained from relational database scheme from a number of database from environmental performances in Concentrating Division.

  20. Knowledge Management Society to Optimize Teaching Academic Performance

    Directory of Open Access Journals (Sweden)

    María Mercedes Carrillo

    2016-08-01

    Full Text Available Society is undergoing rapid changes as a result of the waves of change with the passing of the years. Each day brings new challenges to managers of organizations. Hence, this paper aims to "identify the importance of Management and Knowledge Society to Optimize Teaching Academic Performance". Methodologically article is based on an investigation of documentary-descriptive, based on recognized authors reading; bibliographic texts to support the theoretical literature review. In conclusion, there are: The new management faces a change of learning; It reflects information society, knowledge; We are facing a landscape of challenges, such as the creation of knowledge; Education is a crucial factor in this social transformation. Finally, analyzing the results was evident in the treated subject that the texts consulted and contributions of investigated theoretical gave support and scientific relevance article presented.

  1. THE INTERDEPENDENCE BETWEEN MANAGEMENT, COMMUNICATION, ORGANIZATIONAL BEHAVIOR AND PERFORMANCE

    Directory of Open Access Journals (Sweden)

    Pipas Maria Daniela

    2013-07-01

    Full Text Available The approach of this paper is based on the concepts of management, communication and organizational behavior that by implementing the appropriate strategies, by taking and prevention of organizational risk that creates a favorable organizational climate that can improve, in time, the image of the organization, leading ultimately to making a synergic organization and to increase the organizational performance. An effective communication, followed by an efficient management provides safety in any domain of activity. Organizational communication cannot be seen outside of the management, and represents a fundamental component of it. The lack of communication or poor management of this process leads to alterations in key components of organizational management on one hand, and on the other, the lack of skills and organizational culture regarding these components invalidates the communication process. Today, communication has become increasingly important and more nuanced. At work, employees are faced with an overload of information, but with insufficient or even no communication. Information and communication are two different concepts, but that are interrelated, so information puts people in connection with certain information while communicating puts people in relation with others. Any communication process takes place in a context, which means that it takes place in a specific social, cultural, psychological, physical or temporal space, which is in close interdependence. Any behavioral attitude that we have in this space communicates something about us and determines, consciously or unconsciously, a reaction of positive or negative response from others and may be a factor in sustaining the process of social evolution. In an organizational context, attitudes, behavior can be found as organizational behavior, covering, in turn, a wide range of activities: knowledge and employee satisfaction, understanding group dynamics, accepting and respecting

  2. Evaluation of Management Control Systems in Higher Education Institution with the Performance Management and Control

    Directory of Open Access Journals (Sweden)

    Ilse Maria Beuren

    2014-10-01

    Full Text Available This study aims to investigate the structure and operation of management control systems for performance evaluation in a private higher education institution (HEI. To capture the structure and operation of Management Control Systems (MCS of the HEI, the survey instrument proposed by Ferreira and Otley was used (2006, called Performance Management and Control (PMC. Thus, an adapted PMC structure questionnaire was sent to 55 managers responsible for strategic actions and plans established in the business of the HEI, having 48 answered questionnaires. Also, four out of the five directors of the business school of the HEI were interviewed, besides the documentary research, for the triangulation of data and to validate the results. In data analysis, the techniques of descriptive statistics and information entropy were used. The results show that the overall level of performance evaluation for MCS reached a mean of 3.62 on the scale, less than partial agreement on the items presented. Some weaknesses were pointed out in the system used, and it was also denoted the need for better alignment among strategy, performance and control. It is concluded that the adapted PMC structure questionnaire managed to capture the structure and operation of MCS for performance evaluation in the HEI.

  3. Supply Chain Management Performance in Tourism. Continental Hotels Chain Case

    Directory of Open Access Journals (Sweden)

    Gabriela Ţigu

    2013-02-01

    Full Text Available With its origins in logistics, Supply Chain Management (SCM concept is covering all managerial aspects of the flow of materials and information from source to customer, across the entire range of materials handling and movement functions, and throughout an organization and its supply channels. In tourism, these issues relate to the whole process of providing tourism services from sourcing of raw materials, products or different services to supply and distribution, and SCM performance can ultimately be measured by customer satisfaction. Thus, an important component of tourism SCM is the demand management. Therefore, this study aims to highlight the features of the concept of SCM and demand management in tourism, with an emphasis on a hotel chain in Romania, based on research and analysis of tourist traffic indicators as well as assessment of customers satisfaction. The sources of information are the internal company statistics, as well as various hotels booking websites that offer customers’ feedback. The results of the study provide a snapshot of how the hotel demand management can influence SCM performance in tourism.

  4. Sustainable Innovation, Management Accounting and Control Systems, and International Performance

    Directory of Open Access Journals (Sweden)

    Ernesto Lopez-Valeiras

    2015-03-01

    Full Text Available This study analyzes how Management Accounting and Control Systems (MACS facilitate the appropriation of the benefits of sustainable innovations in organizations. In particular, this paper examines the moderating role of different types of MACS in the relationships between sustainable innovation and international performance at an organizational level. We collected survey data from 123 Spanish and Portuguese organizations. Partial Least Square was used to analyze the data. Results show that the effect of sustainable innovations on international performance is enhanced by contemporary rather than traditional types of MACS. Overall our findings show that MACS can help managers to develop and monitor organizational activities (e.g., costumer services and distribution activities, which support the appropriation of the potential benefits from sustainable innovation. This paper responds to recent calls for in-depth studies about the organizational mechanism that may enhance the success of sustainable innovation.

  5. A balanced strategy in managing steam generator thermal performance

    International Nuclear Information System (INIS)

    Hu, M. H.; Nelson, P. R.

    2009-01-01

    This paper presents a balanced strategy in managing thermal performance of steam generator designed to deliver rated megawatt thermal (MWt) and megawatt electric (MWe) power without loss with some amount of thermal margin. A steam generator (SG) is a boiling heat exchanger whose thermal performance may degrade because of steam pressure loss. In other words, steam pressure loss is an indicator of thermal performance degradation. Steam pressure loss is mainly a result of either 1) tube scale induced poor boiling or 2) tube plugging historically resulting from tubing corrosion, wear due to flow induced tube vibration or loose parts impact. Thermal performance degradation was historically due to tube plugging but more recently it is due to poor boiling caused by more bad than good constituents of feedwater impurities. The whole SG industry still concentrates solely on maintenance programs towards preventing causes for tube plugging and yet almost no programs on maintaining adequate boiling of fouled tubes. There can be an acceptable amount of tube scale that provides excellent boiling capacity without tubing corrosion, as operational experience has repeatedly demonstrated. Therefore, future maintenance has to come up balanced programs for allocating limited resources in both maintaining good boiling capacity and preventing tube plugging. This paper discusses also thermal performance degradation due to feedwater impurity induced blockage of tube support plate and thus subsequent water level oscillations, and how to mitigate them. This paper provides a predictive management of tube scale for maintaining adequate steam pressure and stable water level without loss in MWt/MWe or recovering from steam pressure loss or water level oscillations. This paper offers a balanced strategy in managing SG thermal performance to fulfill its mission. Such a strategy is even more important in view of the industry trend in pursuing extended power uprate as high as 20 percent

  6. Use of safety management practices for improving project performance.

    Science.gov (United States)

    Cheng, Eddie W L; Kelly, Stephen; Ryan, Neal

    2015-01-01

    Although site safety has long been a key research topic in the construction field, there is a lack of literature studying safety management practices (SMPs). The current research, therefore, aims to test the effect of SMPs on project performance. An empirical study was conducted in Hong Kong and the data collected were analysed with multiple regression analysis. Results suggest that 3 of the 15 SMPs, which were 'safety committee at project/site level', 'written safety policy', and 'safety training scheme' explained the variance in project performance significantly. Discussion about the impact of these three SMPs on construction was provided. Assuring safe construction should be an integral part of a construction project plan.

  7. On the Dynamic Nature of Performance Management Regimes

    DEFF Research Database (Denmark)

    Kristiansen, Mads Bøge; Dahler-Larsen, Peter; Ghin, Eva Moll

    2018-01-01

    The ambition of this article is to gain a better understanding of the endogenous dynamics of performance management regimes. Based on a review of the literature, we develop a framework that enables us to grasp dimensions and mechanisms of escalation. Hereafter, we demonstrate the use of our...... framework through two cases. We argue that a range of dimensions of a performance regime may evolve over time, that the dynamics might be repressed by contextual factors and politics, that the dynamics may be reversed leading to de-escalation, and that different dimensions related to the regime do not all...

  8. Thermodynamic data management system for nuclear waste disposal performance assessment

    International Nuclear Information System (INIS)

    Phillips, S.L.; Hale, F.V.; Siegel, M.D.

    1988-04-01

    Thermodynamic property values for use in assessing the performance of a nuclear waste repository are described. More emphasis is on a computerized data base management system which facilitates use of the thermodynamic data in sensitivity analysis and other studies which critically assess the performance of disposal sites. Examples are given of critical evaluation procedures; comparison of apparent equilibrium constants calculated from the data base, with other work; and of correlations useful in estimating missing values of both free energy and enthalpy of formation for aqueous species. 49 refs., 11 figs., 6 tabs

  9. Process-oriented performance indicators for measuring ecodesign management practices

    DEFF Research Database (Denmark)

    Rodrigues, Vinicius Picanco; Pigosso, Daniela Cristina Antelmi; McAloone, Tim C.

    2016-01-01

    In order to support ecodesign performance measurement from a business perspective, this paper performs an exploration of available process-oriented indicators to be applied to ecodesign management practices. With the Ecodesign Maturity Model as a background framework, a systematic literature review...... coupled with a cross-content analysis was carried out to assign proper indicators to the practices. Results show that the currently available indicators do not fully reflect the characteristics of ecodesign and there is significant room for improving the development of tailor-made indicators....

  10. Performance Metrics in Supply Chain Management. Evidence from Romanian Economy

    Directory of Open Access Journals (Sweden)

    Alexandru Constăngioară

    2013-02-01

    Full Text Available The proposed empirical research uses a national sample of 19 Romanian companies from various industries to estimate de utilities for financial and non-financial performance measures used in Romanian supply chains. Empirical findings show that national supply chain measurement systems are balanced, using both financial and non-financial performance measures. The high estimated utility corresponding to indicators measuring logistic costs provides evidence that inter-functional and inter-organization integration in supply chains at national level are realized through operational excellence. Achieving the full potential of supply chain integration requires that management fosters both integration of operations and integration of customers.

  11. PERFORMANCE IMPROVEMENT STRATEGIES USED BY MANAGERS IN THE PRIVATE SECTOR

    Directory of Open Access Journals (Sweden)

    Raþiu Patricia

    2013-07-01

    Full Text Available Abstract: There are many situations in professional life when for various reasons we are employed in jobs that do not meet our emotional expectations our professional capabilities, our passions and therefore performance on that job will not be high. Analysis of the causes of under-utilization of human potential and adoption of appropriate strategies according to employee needs help reduce staff turnover costs. The main objective of the present paper consists in identifying managerial strategies which contribute to the improvement of the employees’ performances by stimulating their motivation, and the extent to which they are used in the managerial practice. Based on literature review we realized an integrated model and developed a classification, that present our own vision regarding performance improvement strategies. Our classification divides strategies for improving employees’ performances into four main groups: by employees’ development, by rewarding employees, by modifying the job description, by employee involvement in the organization. Starting from this model, through two types of questionnaires we have made an empirical research among managers as well as among office personnel, in order to capture both perspectives regarding the pursued objectives. For the present paper we will present only research results obtained for performance improvement strategies by employees’ development because support a higher degree of generality and do not depend on the organization characteristics. A quantitative data analize from the two samples show that there are differences between managers and employees perception when it comes to strategies used in their organizations and also manager did not know which determines employees to strive in order to improve their performance and obtain better results. The strategies to improve the employee’s performances, proposed within this article have the role to show the fact that managers cannot

  12. Process-oriented performance indicators for measuring ecodesign management practices

    DEFF Research Database (Denmark)

    Rodrigues, Vinicius Picanco; Pigosso, Daniela Cristina Antelmi; McAloone, Tim C.

    2016-01-01

    coupled with a cross-content analysis was carried out to assign proper indicators to the practices. Results show that the currently available indicators do not fully reflect the characteristics of ecodesign and there is significant room for improving the development of tailor-made indicators.......In order to support ecodesign performance measurement from a business perspective, this paper performs an exploration of available process-oriented indicators to be applied to ecodesign management practices. With the Ecodesign Maturity Model as a background framework, a systematic literature review...

  13. Managing the "wow factor" at live music performances

    Directory of Open Access Journals (Sweden)

    Bianca Manners

    2014-01-01

    Full Text Available The aim of this article is to determine what attendees at live music performances regard as critical success factors for different music genres in order to enhance memorable visitor experiences. Surveys were conducted for various genres at live music performances. A total of 4 110 questionnaires were administered. A general profile of the visitors for the different genres was determined whereafter a factor analysis was performed to determine the critical success factors for the genres. An ANOVA was subsequently applied to compare the critical success factors identified in the factor analysis. The results indicated significant statistical differences with regard to what visitors at the different music genres regard as being important for a memorable visitor experience. Determining the differences with regard to the critical success factors contribute towards event specific education and information for current as well as future live music performance managers.

  14. Performance Measurement of Management System Standards Using the Balanced Scorecard

    Directory of Open Access Journals (Sweden)

    Jan Kopia

    2017-11-01

    Full Text Available Management system standards (MSS, such as ISO standards, TQM, etc. are widely-used standards adopted by millions of organizations worldwide. It is still an unclear question whether these standards are beneficial for an organization, besides the fact that they might be required or expected by law or customers. The question, whether MSS increase the efficiency, the output, or the performance of an organization is still discussed in scientific research. One reason might be that performance measurement itself is not fully understood or in constant development ranging from pure financial evaluations over intellectual capital rating to calculating of levels of environmental, social or economic expectations known as the Trible Bottom Line. The Balanced Scorecard is one possible solution for performance measurement on a strategic and operational level and therefore useful for the measurement of the influence of MSS within organizations. This study summarized current research in the field of performance measurement in the context of MSS and IMS and the use of BSC and quantitatively and qualitatively tests the usefulness of BSC in measuring the effect of MSSs using the Execution Premium. It was found that BSC is often used, that an average number of companies integrate their measurement initiatives of their MSSs into the BSC-process, and that a high integration of MSS into the BSC improves the organizational performance. This research is useful for researchers and practitioners in order to understand the benefits of the usage of the BSC in the context of MSS or Integrated Management Systems.

  15. Control Performance Management in Industrial Automation Assessment, Diagnosis and Improvement of Control Loop Performance

    CERN Document Server

    Jelali, Mohieddine

    2013-01-01

    Control Performance Management in Industrial Automation provides a coherent and self-contained treatment of a group of methods and applications of burgeoning importance to the detection and solution of problems with control loops that are vital in maintaining product quality, operational safety, and efficiency of material and energy consumption in the process industries. The monograph deals with all aspects of control performance management (CPM), from controller assessment (minimum-variance-control-based and advanced methods), to detection and diagnosis of control loop problems (process non-linearities, oscillations, actuator faults), to the improvement of control performance (maintenance, re-design of loop components, automatic controller re-tuning). It provides a contribution towards the development and application of completely self-contained and automatic methodologies in the field. Moreover, within this work, many CPM tools have been developed that goes far beyond available CPM packages. Control Perform...

  16. 77 FR 60177 - Senior Executive Service; Financial Management Service Performance Review Board (PRB)

    Science.gov (United States)

    2012-10-02

    ... DEPARTMENT OF THE TREASURY Senior Executive Service; Financial Management Service Performance Review Board (PRB) AGENCY: Financial Management Service, Treasury. ACTION: Notice. SUMMARY: This notice announces the appointment of members to the Financial Management Service (FMS) Performance Review Board (PRB...

  17. 76 FR 63351 - Senior Executive Service; Financial Management Service Performance Review Board (PRB)

    Science.gov (United States)

    2011-10-12

    ... DEPARTMENT OF THE TREASURY Senior Executive Service; Financial Management Service Performance Review Board (PRB) AGENCY: Financial Management Service, Treasury. ACTION: Notice. SUMMARY: This notice announces the appointment of members to the Financial Management Service (FMS) Performance Review Board (PRB...

  18. Cook/chill foodservice system with a microwave oven: aerobic plate counts from beef loaf, potatoes and frozen green beans.

    Science.gov (United States)

    Dahl, C A; Matthews, M E; Marth, E H

    1980-06-01

    The purpose was to evaluate microbiological quality and end temperature (ET) of portioned food after heating in a microwave oven as used in a hospital cook/chill foodservice system. Beef loaf (15 kg), potatoes (6 kg), and green beans (5 kg) were prepared in a laboratory. After initial cooking to 60 degrees C, and storage (7 degrees C for 24 h), beef loaf (100 g) was microwave heated: 20, 50, 80 or 110 s. Potatoes were reconstituted, stored (7 degrees C for 24 h), portioned (100 g/portion), and microwave-heated: 25, 45, 65 or 84 s. Beans were thawed (7 degrees C for 24 h), portioned (100 g/portion), and microwave-heated: 20, 50, 80 or 110 s. Aerobic plate counts (APC) for foods were obtained throughout product flow. Wide ranges of Et and of APC in foods indicates that research is needed, for greater control of microwave-heating through advanced microwave engineering and food technology, to produce food with constant microbiological quality.

  19. A Discourse of "Performativities" and "Fabrications" in Performance Management for Teachers: An Australian Perspective

    Science.gov (United States)

    Naidu, Sham

    2012-01-01

    Performance Management clearly illustrates an attempt by the State to control the work of teachers by making them more efficient, more effective and more accountable. This article will critically scrutinise this bureaucratic process and amplify the voices of those being controlled and will highlight first-hand accounts of how teachers employ…

  20. The Consistency of Performance Management System Based on Attributes of the Performance Indicator: An Empirical Study

    Directory of Open Access Journals (Sweden)

    Jan Zavadsky

    2014-07-01

    Full Text Available Purpose: The performance management system (PMS is a metasystem over all business processes at the strategic and operational level. Effectiveness of the various management systems depends on many factors. One of them is the consistent definition of each system elements. The main purpose of this study is to explore if the performance management systems of the sample companies is consistent and how companies can create such a system. The consistency in this case is based on the homogenous definition of attributes relating to the performance indicator as a basic element of PMS.Methodology: At the beginning, we used an affinity diagram that helped us to clarify and to group various attributes of performance indicators. The main research results we achieved are through empirical study. The empirical study was carried out in a sample of Slovak companies. The criterion for selection was the existence of the certified management systems according to the ISO 9001. Representativeness of the sample companies was confirmed by application of Pearson´s chi-squared test (χ2 - test due to above standards. Findings: Coming from the review of various literature, we defined four groups of attributes relating to the performance indicator: formal attributes, attributes of target value, informational attributes and attributes of evaluation. The whole set contains 21 attributes. The consistency of PMS is based not on maximum or minimum number of attributes, but on the same type of attributes for each performance indicator used in PMS at both the operational and strategic level. The main findings are: companies use various financial and non-financial indicators at strategic or operational level; companies determine various attributes of performance indicator, but most of the performance indicators are otherwise determined; we identified the common attributes for the whole sample of companies. Practical implications: The research results have got an implication for

  1. Impact of human resource management practices on nursing home performance.

    Science.gov (United States)

    Rondeau, K V; Wagar, T H

    2001-08-01

    Management scholars and practitioners alike have become increasingly interested in learning more about the ability of certain 'progressive' or 'high-performance' human resource management (HRM) practices to enhance organizational effectiveness. There is growing evidence to suggest that the contribution of various HRM practices to impact firm performance may be synergistic in effect yet contingent on a number of contextual factors, including workplace climate. A contingency theory perspective suggests that in order to be effective, HMR policies and practices must be consistent with other aspects of the organization, including its environment. This paper reports on empirical findings from research that examines the relationship between HRM practices, workplace climate and perceptions of organizational performance, in a large sample of Canadian nursing homes. Data from 283 nursing homes were collected by means of a mail survey that included questions on HRM practices, programmes, and policies, on human resource aspects of workplace climate, as well as a variety of indicators that include employee, customer/resident and facility measures of organizational performance. Results derived from ordered probit analysis suggest that nursing homes in our sample which had implemented more 'progressive' HRM practices and which reported a workplace climate that strongly values employee participation, empowerment and accountability tended to be perceived to generally perform better on a number of valued organizational outcomes. Nursing homes in our sample that performed best overall were found to be more likely to not only have implemented more of these HRM practices, but also to report having a workplace climate that reflects the seminal value that it places on its human resources. This finding is consistent with the conclusion that simply introducing HRM practices or programmes, in the absence of an appropriately supportive workplace climate, will be insufficient to attain

  2. Stock investment funds in Brazil: performance and management expertise

    Directory of Open Access Journals (Sweden)

    Paulo Rogério Faustino Matos

    2012-01-01

    Full Text Available This article analyzes the stock investment fund market in Brazil and proposes dynamic rankings constructed from different risk-return metrics, during the period from 1998 to 2009. We find an uncommon level of persistence, mainly among the best performing funds, due to the expertise of the managers. The quadrimestral rebalancing of the portfolios based on these rankings permits inferring that in scenarios characterized as economic booms or recovery of financial markets, the strategies with equal participation in winner funds provides significantly higher average monthly gains, reduction of risk associated with diversification and consequently enhanced performance in relation to market or sector benchmarks. This evidence is robust to the use of different performance metrics for fund selection, indicating that active investors in winning funds demand good performance not only in terms of the Sharpe ratio, but also with respect to other metrics, such as the Treynor, Calmar and Sortino ratios. In these optimistic scenarios, only the industrial sector index (INDX provided returns compatible with those of these fund’s portfolios. However, during periods of crisis, no strategy involving the funds managed to provide hedge levels characteristic of the electric energy sector index (IEE, so it can be said that the majority of investing strategies are dominated in gain-risk criteria by sector or market indexes, with the exception of value-weighted portfolios composed of losing funds, a signal that the usual passive investors in large funds indexed to the Ibovespa can be presenting a greater level of inertia.

  3. Environmental Management Performance Report to DOE-RL December 2000

    Energy Technology Data Exchange (ETDEWEB)

    EDER, D.M.

    2000-12-01

    This section provides an executive level summary of the performance information covered in this report and is intended to bring to Management's attention that information considered to be most noteworthy. All cost, schedule, milestone commitments, performance measures, and safety data is current as of October 31. Accomplishments, Issues and Integration items are current as of November 17 unless otherwise noted. The section begins with a description of notable accomplishments that have occurred since the last report and are considered to have made the greatest contribution toward safe, timely, and cost-effective clean up. Following the accomplishment section is an overall fiscal year-to-date summary analysis addressing cost, schedule, and milestone performance. Overviews of safety ensue. The next segment of the Executive Summary, entitled Critical Issues, is designed to identify the high-level challenges to achieving cleanup progress. The next section includes FY 2001 EM Management Commitment High Visibility Project Milestones and Critical Few Performance Measures. The Key Integration Activities section follows next, highlighting PHMC activities that cross contractor boundaries and demonstrate the shared value of partnering with other Site entities to accomplish the work. Concluding the Executive Summary, a forward-looking synopsis of Upcoming Planned Key Events is provided.

  4. Stakeholder Management Capability and Performance in Brazilian Cooperatives

    Directory of Open Access Journals (Sweden)

    Yeda Maria Pereira Pavão

    2015-09-01

    Full Text Available Objective – The aim of this paper is to relate Stakeholder Management Capability (SMC to economic-financial and social-environmental performance. Design/methodology/approach – Data collection occurred in 26 states and the Federal District of Brazil. There was validation of 171 questionnaires answered at the strategic and tactical levels in the context of cooperatives in 13 sectors of Brazil’s economy. Structural equation modeling was used as an application to verify the data with the use of exploratory and confirmatory factor analysis. Findings – The results made it possible to verify the relationship between SMC and the social and environmental performance. The coefficient found for the relationship between SMC and economicfinancial performance also had a positive effect. Practical implications – The research results provide evidence that SMC is directly related to the economic-financial and socialenvironmental performance of cooperative organizations. SMC may also contribute to the analytical process of organizations from the statistical dimension and an applied empirical structure. Originality/value – The model reached support in both relationships with significant values, demonstrating that the dimensions and scales used to measure it were satisfactory, validating the proposed model. This finding demonstrates that these organizations have the skills to meet the requirements of and manage stakeholders, even if one person plays different roles, i.e. the cooperative member, which is basically the owner, supplier, consumer and customer.

  5. Managing a live music performance: A supply-side analysis

    Directory of Open Access Journals (Sweden)

    Bianca Manners

    2015-03-01

    Full Text Available Purpose and objective: The purpose of this research is to determine what managers regard as important critical success factors in ensuring a memorable visitor experience at a live music performance. Problem investigated: When organising a live music performance, it is evident that the various characteristics that form part of the visitor experience have to be considered. The critical success factors of live music performances from the supply side are fundamental, since the costs of organising live music performances are high, the needs of the visitors are constantly changing and competition plays a major role in the success of such events. Management furthermore constantly needs to be aware of the ever-changing external environment by determining what factors visitors consider to be vital for a rewarding experience at a major music event. This is extremely important since the concept of experience has become more pervasive, mainly given that the event sector, such as live music performances, has adopted experience as a tool to make individual businesses more competitive, as the organisations operating within this sector exist to provide consumers with an experience. Design and/or methodology and/or approach: A qualitative research method, by means of interviews, was used to obtain the relevant information from the selected participants. All the data collected in the process were transcribed into text and presented in narrative form. The six steps of data analysis and interpretation were applied to analyse the data. Findings and impications: The following four major themes emerged from the analysis; each theme was differentiated in terms of various categories and subcategories. Theme 1:The most important aspects for a memorable visitor experience; Theme 2:Main purpose when organising a live music performance; Theme 3:Important aspects regarding the management of a live music performance; Theme 4:Timing of event management

  6. Influence of green supply chain risk management on performance of Chinese manufacturing enterprises

    Science.gov (United States)

    Zhang, Dongying; Yuting, Duan; Junyi, Shen

    2017-12-01

    This paper briefly introduces the background of the research on the impact of green supply chain risk management on corporate performance, reviews the relevant research literature at home and abroad, and uses the gray relational analysis to analyze the impact of the green supply chain risk management on enterprise performance based on 26 industry-related statistical data, from purchasing risk management performance,manufacturing risk management performance and marketing risk management performance.

  7. Performance Models and Risk Management in Communications Systems

    CERN Document Server

    Harrison, Peter; Rüstem, Berç

    2011-01-01

    This volume covers recent developments in the design, operation, and management of telecommunication and computer network systems in performance engineering and addresses issues of uncertainty, robustness, and risk. Uncertainty regarding loading and system parameters leads to challenging optimization and robustness issues. Stochastic modeling combined with optimization theory ensures the optimum end-to-end performance of telecommunication or computer network systems. In view of the diverse design options possible, supporting models have many adjustable parameters and choosing the best set for a particular performance objective is delicate and time-consuming. An optimization based approach determines the optimal possible allocation for these parameters. Researchers and graduate students working at the interface of telecommunications and operations research will benefit from this book. Due to the practical approach, this book will also serve as a reference tool for scientists and engineers in telecommunication ...

  8. Performance Evaluation of Resource Management in Cloud Computing Environments.

    Science.gov (United States)

    Batista, Bruno Guazzelli; Estrella, Julio Cezar; Ferreira, Carlos Henrique Gomes; Filho, Dionisio Machado Leite; Nakamura, Luis Hideo Vasconcelos; Reiff-Marganiec, Stephan; Santana, Marcos José; Santana, Regina Helena Carlucci

    2015-01-01

    Cloud computing is a computational model in which resource providers can offer on-demand services to clients in a transparent way. However, to be able to guarantee quality of service without limiting the number of accepted requests, providers must be able to dynamically manage the available resources so that they can be optimized. This dynamic resource management is not a trivial task, since it involves meeting several challenges related to workload modeling, virtualization, performance modeling, deployment and monitoring of applications on virtualized resources. This paper carries out a performance evaluation of a module for resource management in a cloud environment that includes handling available resources during execution time and ensuring the quality of service defined in the service level agreement. An analysis was conducted of different resource configurations to define which dimension of resource scaling has a real influence on client requests. The results were used to model and implement a simulated cloud system, in which the allocated resource can be changed on-the-fly, with a corresponding change in price. In this way, the proposed module seeks to satisfy both the client by ensuring quality of service, and the provider by ensuring the best use of resources at a fair price.

  9. Management accounting techniques and corporate performance of manufacturing industries

    Directory of Open Access Journals (Sweden)

    Ardiansyah Rasyid

    2017-03-01

    Full Text Available This research is to investigate that some factors that affect the new adoption in management accounting techniques on the Indonesia manufacturing industries, specifically in Jakarta, Bogor, Depok, Tangerang and Bekasi regions. The research can give a clearer portrait of how some factors can significantly affect the adoption of management accounting techniques. The research used some questioners which were sent to respondents who work in manufacturing industries as a middle level management. The methods used to distribute the questioners to respondents were by door to door, by e-mail and by media telecommunication (what’s app or close relationship up to hundreds questioners. We obtained 45 respondents but we eliminated one respondent, because they are not suitable to the research requirements. The research model contains the two paths. The first path contains 7 variables that divided by six exogenous variables to affect one endogenous variable and the next path model is from the three variables, that are divided to the one mediating variable and the other one exogenous variables to affect one endogenous variable (like path modelling. The research result shows that high competition does not affect the new accounting adoption but the other five variables; cost system changing, technology changes, organization climate, consumer demand and size significantly affect the new accounting adoption. For the next path, the research finds that the new accounting adoption can significantly affect corporate performance and also corporate performance measurement perception.

  10. Performance Evaluation of Resource Management in Cloud Computing Environments.

    Directory of Open Access Journals (Sweden)

    Bruno Guazzelli Batista

    Full Text Available Cloud computing is a computational model in which resource providers can offer on-demand services to clients in a transparent way. However, to be able to guarantee quality of service without limiting the number of accepted requests, providers must be able to dynamically manage the available resources so that they can be optimized. This dynamic resource management is not a trivial task, since it involves meeting several challenges related to workload modeling, virtualization, performance modeling, deployment and monitoring of applications on virtualized resources. This paper carries out a performance evaluation of a module for resource management in a cloud environment that includes handling available resources during execution time and ensuring the quality of service defined in the service level agreement. An analysis was conducted of different resource configurations to define which dimension of resource scaling has a real influence on client requests. The results were used to model and implement a simulated cloud system, in which the allocated resource can be changed on-the-fly, with a corresponding change in price. In this way, the proposed module seeks to satisfy both the client by ensuring quality of service, and the provider by ensuring the best use of resources at a fair price.

  11. The impact of supply management on environmental performance outcomes

    Science.gov (United States)

    Tate, Wendy L.; Ellram, Lisa M.; Carter, Craig R.

    2004-12-01

    Environmentally responsible manufacturing is concerned with minimizing the environmental impact of products from development to end-of-life disposal or remanufacture. Environmental pressures from customers, regulation, legislation and competition have made organizations more aware of the impact that products have on the natural environment. This study focuses on environmental concerns during the early stages of product design. We examine these concerns with a specific focus on the involvement of supply management personnel, inter-organizational supplier relationships and a determination of how environmental issues affect supplier selection and supply base management. The literature on environmental supplier and purchasing involvement in product development and environmental supplier selection criteria and codes of conduct is reviewed. Following this, secondary data from the websites of environmentally proactive organizations will be gathered to examine what type of tracking is used for suppliers. Finally, discussions with proactive organizations will be presented during the conference that explore the role of supply management personnel in capturing, measuring, quantifying and reporting on the environmental costs and benefits associated with its suppliers. This research provides insights into how the involvement of supply management can improve the environmental performance outcomes of an organization.

  12. Integrated management system - ground for the global performance

    International Nuclear Information System (INIS)

    Pereira Filho, Jorge Amorim

    2000-01-01

    Organizations working in the pursuit of a sustainable development must create and continuously update their management systems, in order to achieve harmonic and lasting global results, capable of satisfying partners and clients in short and long terms. Such an improvement can be obtained by integrating preexisting classic management models, applicable to organizations of all types and scales. The implementation of this unique resulting system obeys systematic steps of planning, development, checking and correction, aiming to continuously improve the management. It is in fact a very challenging process because it demands changing people minds, increasing the amount of work and learning of new skills. Though hard-working, such implementation is encouraged both by perceiving the necessity to attain the strategic objectives and by seeing that there are some requisites not yet fully covered by the present system. Finally, this improved management system results in a better global performance, recorded under four angles: financial, increased client satisfaction, better internal processes and continuous learning, driving the organization to be more competitive and successful in the future. (author)

  13. Performance management in healthcare: performance indicator development, task uncertainty, and types of performance indicators.

    Science.gov (United States)

    van der Geer, Eric; van Tuijl, Harrie F J M; Rutte, Christel G

    2009-11-01

    In healthcare, performance indicators are increasingly used to measure and control quality and efficiency of care-providing teams. This article demonstrates that when controllability is emphasized during indicator development, the level of task uncertainty influences the type of resulting performance indicators. We report findings from a field study in a medical rehabilitation centre in The Netherlands, where four low task uncertain teams ('hand trauma', 'heart failure', 'amputation', 'chronic pain'), and four high task uncertain teams ('children with developmental coordination disorders (DCD)', 'parkinson's disease', 'young children (0-4 years) with developmental disorders', and 'acquired brain injuries') participated in the development of performance indicators using the Productivity Measurement and Enhancement System (ProMES) method. Results show that teams higher on task uncertainty developed relatively more process indicators compared to outcome indicators, whereas the reverse was true for teams lower on task uncertainty. Additionally, process indicators developed by high task uncertain teams were more of a problem solving nature than process indicators developed by low task uncertain teams, which had a more procedural character. The study expands existing knowledge by providing a framework which explicates the task processes to be executed under different levels of task uncertainty, and in line with that appropriate performance indicators for healthcare teams.

  14. Effectively Managing Nuclear Risk Through Human Performance Improvement

    International Nuclear Information System (INIS)

    Coe, Richard; Lake, Patricia

    2003-01-01

    The U.S. commercial nuclear industry has just completed an outstanding decade of plant performance. Safety levels and electric production are at unprecedented high levels and continue to exceed even high industry goals. Nuclear energy continues to keep the highest priority on performance improvement programs and highly trained and qualified people that maintain its record setting safety and reliability of operations. While the industry has maintained a high level of performance, the advent of deregulation and the consolidation of nuclear power plant ownership, as well as the current climate for concern about both rising energy costs and the availability of power, have raised the standard for nuclear energy's level of competitiveness in today's market place. The resulting challenge is how to more effectively manage risk and to improve performance even further in a generally high-performing industry. One of the most effective ways to develop this culture is to apply the principles of Hum an Performance Technology, or HPT. HPT is a relatively new field. Its principles are derived from the research and practice of behavioral and cognitive psychologists, instructional technologists, training designers, organizational developers, and various human resource specialists. Using the principles of HPT can help the nuclear industry successfully meet ever-changing environmental and business demands

  15. Evaluation of knowledge management performances in NULIFE network

    International Nuclear Information System (INIS)

    Nitoi, Mirela; Cojan, Mihai; Pavelescu, Margarit

    2009-01-01

    One of the objectives of Nuclear Plant Life Prediction (NULIFE) network is the identification of experts and resources which can be used in the future. The major challenge is to use these competent personnel in an efficient manner, in the network. The paper presents the necessity of developing the knowledge management strategy for networks of excellence, as the specific issues of NULIFE network. In order to highlight the progress during the project operating, the developed indicators of performance are specified. The developed questionnaires evaluate the quality of knowledge management (development, use and distribution of knowledge), type of knowledge which is considered important for organization (at present and in future) and the benefits of knowledge transfer (immediate and in perspective). The developed questionnaires permit along with the evaluation of others groups activities, an auto-evaluation for the activity of the group where the subject is involved. (authors)

  16. The organizational restructuring performative act under shareholder value management ideology

    Directory of Open Access Journals (Sweden)

    Patrícia Saltorato

    2017-04-01

    Full Text Available Purpose – This paper’s objective is to present the dynamics involving an organizational restructuring process conducted in a Brazilian subsidiary of a centenary American industrial corporation which claimed to be seeking, by means of this process, to increase the value of the company’s shares, but, which results reveal the distance between the promises and outcomes of this process, unveiling the symbolic-performative nature of such a process. Methodology – The chosen research method was the case study. The data collection involved the participant observation of a company manager (2010-2015; the conduction of non-structured interviews to the company’s managers, directors and CFO (2013-2015; documental research to the company’s internal and public sources (2010-2015; and bibliographical research to scientific papers, business press, market analysts and specialized media (2010-2015. Results – The narratives of success found in the company’s reports portray the restructuring myth as a continuous strategy, through which the company reinforces its efforts in delivering good results to shareholders. And, despite the outcomes of the case study not supporting these narratives, its performative nature legitimize the company’s commitment to the SHV management ideology towards stakeholders of the capital market, even in face of the adoption of antishareholders’ postures, such as anti-takeovers measures, the merging of the CEO and Chairman positions, its CEO perks, etc. Contributions – Paradoxically, although the researched company operates under the cold logic of finances, and under pressure to create shareholder value, it revealed to be subject to the dynamics in which the search for symbolic legitimacy plays a decisive role in maintaining its position within the hierarchy of the socially constructed field of the Management in face of other stakeholders present in the field, reinvigorating the precepts of Bourdieu’s Field Theory and

  17. Evaluating Effect of Knowledge Management Strategy on Human Resource Management Performance Using BSC Approach

    Directory of Open Access Journals (Sweden)

    Hossein Mansoori

    2012-02-01

    Full Text Available This research provided a model for evaluating the effect of knowledge management strategy on human resource management performance in higher education institutes and academic libraries. This research was a descriptive survey. According to the research literature and expert opinions, in human resource level, 38 indicators were produced for evaluating KM, then these indicators were classified in 10 total factors in terms of balanced scorecard approach. The results of evaluating knowledge management in Yazd academic libraries showed that, this strategy on customer perspectives, internal processes, learning and growth perspective had a good performance. But in terms of financial and Labor productivity indicators and training programs it did not have a good outcome for Yazd academic libraries.

  18. Students as Employees: Applying Performance Management Principles in the Management Classroom

    Science.gov (United States)

    Gillespie, Treena L.; Parry, Richard O.

    2009-01-01

    The student-as-employee metaphor emphasizes student accountability and participation in learning and provides instructors with work-oriented methods for creating a productive class environment. The authors propose that the tenets of performance management in work organizations can be applied to the classroom. In particular, they focus on three…

  19. Managing the tensions in integrating global organisations : The role of performance management systems

    NARCIS (Netherlands)

    Busco, C.; Giovannoni, E.; Scapens, R.W.

    The paper explores the role of performance management systems (PMSs) in integrating global organisations (GOs). It investigates the ways in which the diverse entities that comprise a GO can be co-ordinated and integrated to achieve a global unity of effort, while leaving space for local adaptation,

  20. Adequação das boas práticas de fabricação em serviços de alimentação Adequacy of good manufacturing procedures in foodservice establishments

    Directory of Open Access Journals (Sweden)

    Rita de Cássia Akutsu

    2005-06-01

    resultado quando comparados às demais unidades analisadas.OBJECTIVE: Classify a sample of 50 food producing establishments located in the Federal District (Brasília, Brazil, according to their fulfillment of essential requisites contained in the sanitary regulation form published by the Agência Nacional de Vigilância Sanitária, Brazil's National Agency for Sanitary Regulation. METHODS: A metanalysis of two monographic studies on food production establishments (hotels and commercial restaurants was performed, and associated to results of these authors' research evaluating ten Foodservice and Nutrition Units led by nutritionists, and five commercial restaurants. The procedures for good manufacturing were evaluated according to the norms of the mentioned Agency; to this effect, the Agency's specific forms were utilized to analyze the adequacy of requisites such as: construction, equipments, handling, production flow, and availability of the manual for good manufacturing procedures. Still according to the Agency's norms, the establishments were further classified into three groups, respective to their fulfillment of the essential requisite items and procedures as defined in the form: in group I, were those establishments fulfilling more than 70% of the requisites; group II, fulfilling 30 to 69.9% of them; and group III, fulfilling less than 30% of the essential items and procedures. RESULTS: According to the analyses, all the hotel foodservices were classified in group II, while the commercial restaurants were classified either in group II (33.3% or in group III (66.7%. As for the Foodservice and Nutrition Units with a nutritionist, 80% were classified as group II, and 20%, as group I. CONCLUSION: The results indicate that the Nutrition and Foodservice Units, which had nutritionists available, were better classified in requisites such as equipments and availability of a manual of good manufacturing procedures. The hotels revealed better conditions on items such as

  1. The impact of knowledge management on MNC subsidiary performance

    DEFF Research Database (Denmark)

    Mahnke, Volker; Pedersen, Torben; Venzin, Markus

    2003-01-01

    to the current literature on knowledge flows in the MNCinclude an empirically corroborated link between deployments of knowledgemanagement tools and their impact on the subsidiary employee's ability and motivationto learn from internal knowledge flows in the MNC as well as their impact onsubsidiary business......Empirical studies on the impact of knowledge management on the performance of MNCsubsidiaries remain elusive to date. This study examines the effect of knowledgemanagement tools such as corporate university, communities of practice, groupbenchmarking, learning systems and rewards upon absorptive...

  2. Evaluating Performance of Safety Management and Occupational Health Using Total Quality Safety Management Model (TQSM

    Directory of Open Access Journals (Sweden)

    E Mohammadfam

    2015-11-01

    Full Text Available Introduction: All organizations, whether public or private, necessitate performance evaluation systems in regard with growth, stability, and development in the competitive fields. One of the existing models for performance evaluation of occupational health and safety management is Total Quality Safety Management model (TQSM. Therefore, the present study aimed to evaluate performance of safety management and occupational health utilizing TQSM model. Methods: In this descriptive-analytic study, the population consisted of 16 individuals, including managers, supervisors, and members of technical protection and work health committee. Then the participants were asked to respond to TQSM questionnaire before and after the implementation of Occupational Health & Safety Advisory Services 18001 (OHSAS18001. Ultimately, the level of each program as well as the TQSM status were determined before and after the implementation of OHSAS18001. Results: The study results showed that the scores obtained by the company before OHSAS 18001’s implementation, was 43.7 out of 312. After implementing OHSAS 18001 in the company and receiving the related certificate, the total score of safety program that company could obtain was 127.12 out of 312 demonstrating a rise of 83.42 scores (26.8%. The paired t-test revealed that mean difference of TQSM scores before and after OHSAS 18001 implementation was proved to be significant (p> 0.05. Conclusion: The study findings demonstrated that TQSM can be regarded as an appropriate model in order to monitor the performance of safety management system and occupational health, since it possesses the ability to quantitatively evaluate the system performance.

  3. Performance indicator system with application to NPP management

    International Nuclear Information System (INIS)

    Gomez, J.; Roldan, J.

    2001-01-01

    The objective of the paper is to present the work that is being conducted in the scope of a research project between Cofrentes NPP and the polytechnic university of Valencia aimed to the development and implementation of a performance indicators system to support plant management. In developing this system, attention is being paid to the areas of safety, production and dependability. The first step in the project was the development of the performance indicator system (PIS), in order to help in assessing the effectiveness of the different activities in plant (i.e. maintenance, inspections, tests, etc.). It is suggested establishing the operational indicators set in 3 levels. The lowest level concerns indicators monitoring performance and maintenance characteristics of components. The next one involves a subset of indicators placed at system level with a similar goal. And finally, the highest level summarizes the impact of the global policy in the whole plant from safety and performance point of view. The definition of an indicator should comprise, at least, the following items: indicator's name, performance area, definition and data needed. A strategy should define what, when and how indicators have to be evaluated, analyzed and reported. This article gives an example application of the methodology at the Cofrentes NPP, collective dose as safety indicator, power production as production indicator and the number of work orders as maintenance indicator are considered and their time evolution is given. (A.C.)

  4. Performance of Generating Plant: Managing the Changes. Part 4: Markets and Risk Management Strategy

    Energy Technology Data Exchange (ETDEWEB)

    Moss, Terry; Loedolff, Gerhard; Griffin, Rob; Kydd, Robert; Micali, Vince [Eskom (South Africa)

    2008-05-15

    The WEC Committee on the Performance of Generating Plant (PGP) has been collecting and analysing power plant performance statistics worldwide for more than 30 years and has produced regular reports, which include examples of advanced techniques and methods for improving power plant performance through benchmarking. A series of reports from the various working groups was issued in 2008. This reference presents the results of Working Group 4 (WG4). WG4 will monitor the development of power markets, in particular from the market risk management point of view, including operational risks. It will assess various risk management strategies used by market players around the world and develop recommendations for a wider deployment of successful strategies. The report covers the project approach and outcomes.

  5. Performance Based Logistics - A Bridge Between Acquisition Reform and Logistics Supply Chain Management

    National Research Council Canada - National Science Library

    Hurst, Dana

    2006-01-01

    .... Performance based logistics links acquisition and supply chain management in the Total Life Cycle Systems Management and thus may provide the opportunity for true reform resulting in increased...

  6. Performance in Service Marketing from Philosophy to Customer Relationship Management

    Directory of Open Access Journals (Sweden)

    Victor Danciu

    2007-08-01

    Full Text Available The contribution of services to the development of every national economy is in the progress,they becoming the major contributor to the gross national product of most countries. In their turn, thecustomers become more demanding and powerful in their relationship with service providers. They askfor more and new relationship. The appropriate new marketing, known as Relationship Marketing, looksto engage the customer interactively in the many steps of creating value which is later shared betweenservice provider and customer. This requires to focus on long-term customer relationship. In order toestablish and maintain long-term relationship, the relationship marketing should understand customerexpectations, know the customers, evaluate services process, obtain a proper service quality and adequatelymanage customers’ relationships. The service customer’s is placed on an expectation range to afive dimension scale and have two levels which may be analyzed into a model of service. A stimulus forrelationship marketing performance may be the quality of service. The objective and subjective quality ofservice is essential for the service customer relationship management. In order to reach the goal ofretaining actual customers, service companies should be prepared to spot customers who leave and thenanalyze and act on information they provide. Managers should make sure the entire organization understandthe importance of keeping customers and encourage employees to pursue zero defections by tryingincentives, planning, and budgeting to defections targets. Most important, managers use defections as avehicle for continuously improving the quality and value of the service they provide to customer.

  7. Strategy, Performance Evaluation and Process Management in Higher Education Institutions

    Directory of Open Access Journals (Sweden)

    Sabrina Letícia Couto da Silva

    2017-06-01

    Full Text Available The processes of Strategic Planning (SP, Performance Evaluation (PE and Process Management (PM for Higher Education Institutions (HEI are considered more than ever, urgent and necessary, acting as the factors of motivation, awareness and exploratory data collection. The objective of this paper is to identify positive and negative aspects involved in realization of SP, PE and PM in HEI, through a literature review. The study was exploratory and descriptive, accomplished through a bibliographic review in online data bases. It was possible to identify that HEI are considered complex systems which results in implications on execution of the SP, PE and PM. Apart from that, it was identified barriers in the literature, being the main ones: decentralization, autonomy of departments, heterogeneity in the operation of departments, data stored in places that cannot be accessed by everybody, bureaucracy, resistance to change, dissociation between planning and management, lack of participation of university community in the process of planning. It was also found ways to overcome these barriers being the main ones: commitment of high management, clear strategy, wide communication and participation of all people involved.

  8. Performance evaluation of knowledge management among hospital employees.

    Science.gov (United States)

    Chang, Ying-Ying; Hsu, Pi-Fang; Li, Min-Hua; Chang, Ching-Ching

    2011-01-01

    The purpose of this study is to investigate the cognition of knowledge management (KM) among hospital employees and the relationship between KM and the KM enabler activities (financial, customer, internal business processes, learning and growth) in a regional hospital in Taiwan. Both qualitative and quantitative research were used in this study. The instrument was conducted using in-depth interviews of three policy-makers as participants. The quantitative data were collected from a regional hospital in the Northern part of Taiwan with a 77 percent effective response rate (n=154). The findings in this paper indicate that the cognition and demand for KM in subordinates is close to the expectations of policy-makers. The policy-makers expect subordinates working in the hospital to be brave in taking on new responsibilities and complying with hospital operation norms. KM is emphasized as a powerful and positive asset. Moreover, understanding KM predicts good performance in an organization. The findings in this paper can be generalized to other regional hospitals. The findings may be applied to a wider population. This study can provide insights into the perceptions and cognitions of workers in a hospital about KM and the activities of KM enablers. The responses and perceptions observed in the interviews in this study, as well as the quantitative research results could be useful to other hospitals and individuals who engage KM as a new management trend. This study suggested KM guidelines for policy-makers who are experienced managers.

  9. [Key performance indicators of OR efficiency. Myths and evidence of key performance indicators in OR management].

    Science.gov (United States)

    Schuster, M; Wicha, L L; Fiege, M

    2007-03-01

    A variety of different key performance indicators, both for process and financial performance, are used to evaluate OR efficiency. Certain indicators like OR utilization and turnover times seem to become common standard in many hospitals to evaluate OR process performance. Despite the general use and availability of these indicators in OR management, the scientific evidence behind these data is relatively low. These process indicators are strongly influenced by artefacts and depend on planning process, resource allocation and documentation. Direct financial indicators become more important with increasing autonomy of OR management. Besides budgetary compliance the focus is set on the net results of internal transfer pricing systems. By taking part in an internal transfer pricing system, OR management develops from a mere passive cost center to an active shaper of perioperative processes. However, detailed knowledge of the origin of costs and pitfalls of internal transfer pricing systems is crucial. The increased transparency due to the free accessibility of diagnosis-related-groups (DRG) cost breakdown data can help to develop tools for economic analysis of OR efficiency.

  10. Proactive Supply Chain Performance Management with Predictive Analytics

    Directory of Open Access Journals (Sweden)

    Nenad Stefanovic

    2014-01-01

    Full Text Available Today’s business climate requires supply chains to be proactive rather than reactive, which demands a new approach that incorporates data mining predictive analytics. This paper introduces a predictive supply chain performance management model which combines process modelling, performance measurement, data mining models, and web portal technologies into a unique model. It presents the supply chain modelling approach based on the specialized metamodel which allows modelling of any supply chain configuration and at different level of details. The paper also presents the supply chain semantic business intelligence (BI model which encapsulates data sources and business rules and includes the data warehouse model with specific supply chain dimensions, measures, and KPIs (key performance indicators. Next, the paper describes two generic approaches for designing the KPI predictive data mining models based on the BI semantic model. KPI predictive models were trained and tested with a real-world data set. Finally, a specialized analytical web portal which offers collaborative performance monitoring and decision making is presented. The results show that these models give very accurate KPI projections and provide valuable insights into newly emerging trends, opportunities, and problems. This should lead to more intelligent, predictive, and responsive supply chains capable of adapting to future business environment.

  11. Proactive Supply Chain Performance Management with Predictive Analytics

    Science.gov (United States)

    Stefanovic, Nenad

    2014-01-01

    Today's business climate requires supply chains to be proactive rather than reactive, which demands a new approach that incorporates data mining predictive analytics. This paper introduces a predictive supply chain performance management model which combines process modelling, performance measurement, data mining models, and web portal technologies into a unique model. It presents the supply chain modelling approach based on the specialized metamodel which allows modelling of any supply chain configuration and at different level of details. The paper also presents the supply chain semantic business intelligence (BI) model which encapsulates data sources and business rules and includes the data warehouse model with specific supply chain dimensions, measures, and KPIs (key performance indicators). Next, the paper describes two generic approaches for designing the KPI predictive data mining models based on the BI semantic model. KPI predictive models were trained and tested with a real-world data set. Finally, a specialized analytical web portal which offers collaborative performance monitoring and decision making is presented. The results show that these models give very accurate KPI projections and provide valuable insights into newly emerging trends, opportunities, and problems. This should lead to more intelligent, predictive, and responsive supply chains capable of adapting to future business environment. PMID:25386605

  12. Covariance of engineering management characteristics with engineering employee performance

    Science.gov (United States)

    Hesketh, Andrew Arthur

    1998-12-01

    As business in the 1990's grapples with the impact of continuous improvement and quality to meet market demands, there is an increased need to improve the leadership capabilities of our managers. Engineers have indicated desire for certain managerial characteristics in their leadership but there have been no studies completed that approached the problem of determining what managerial characteristics were best at improving employee performance. This study addressed the idea of identifying certain managerial characteristics that enhance employee performance. In the early 1990's, McDonnell Douglas Aerospace in St. Louis used a forced distribution system and allocated 35% of its employees into a "exceeds expectations" category and 60% into a "meets expectations" category. A twenty-question 5 point Likert scale survey on managerial capabilities was administered to a sample engineering population that also obtained their "expectations" category. A single factor ANOVA on the survey results determined a statistical difference between the "exceeds" and "meets" employees with four of the managerial capability questions. The "exceeds expectations" employee indicated that supervision did a better job of supporting subordinate development, clearly communicating performance expectations, and providing timely performance feedback when compared to the "meets expectations" employee. The "meets expectations" employee felt that their opinions, when different from their supervisor's, were more often ignored when compared to the "exceeds expectations" employee. These four questions relate to two specific managerial characteristics, "gaining (informal) authority and support" or "control" characteristic and "providing assistance and guidance" or "command" characteristic, that can be emphasized in managerial training programs.

  13. Proactive supply chain performance management with predictive analytics.

    Science.gov (United States)

    Stefanovic, Nenad

    2014-01-01

    Today's business climate requires supply chains to be proactive rather than reactive, which demands a new approach that incorporates data mining predictive analytics. This paper introduces a predictive supply chain performance management model which combines process modelling, performance measurement, data mining models, and web portal technologies into a unique model. It presents the supply chain modelling approach based on the specialized metamodel which allows modelling of any supply chain configuration and at different level of details. The paper also presents the supply chain semantic business intelligence (BI) model which encapsulates data sources and business rules and includes the data warehouse model with specific supply chain dimensions, measures, and KPIs (key performance indicators). Next, the paper describes two generic approaches for designing the KPI predictive data mining models based on the BI semantic model. KPI predictive models were trained and tested with a real-world data set. Finally, a specialized analytical web portal which offers collaborative performance monitoring and decision making is presented. The results show that these models give very accurate KPI projections and provide valuable insights into newly emerging trends, opportunities, and problems. This should lead to more intelligent, predictive, and responsive supply chains capable of adapting to future business environment.

  14. Examining the Perceived Value of Integration of Earned Value Management with Risk Management-Based Performance Measurement Baseline

    Science.gov (United States)

    Shah, Akhtar H.

    2014-01-01

    Many projects fail despite the use of evidence-based project management practices such as Performance Measurement Baseline (PMB), Earned Value Management (EVM) and Risk Management (RM). Although previous researchers have found that integrated project management techniques could be more valuable than the same techniques used by themselves, these…

  15. 75 FR 54445 - Senior Executive Service; Financial Management Service Performance Review Board (PRB)

    Science.gov (United States)

    2010-09-07

    ... DEPARTMENT OF THE TREASURY Fiscal Service Senior Executive Service; Financial Management Service Performance Review Board (PRB) AGENCY: Financial Management Service, Fiscal Service, Treasury. ACTION: Notice. SUMMARY: This notice announces the appointment of members to the Financial Management Service (FMS...

  16. Performance reconnaissance of stormwater proprietary best management practices.

    Science.gov (United States)

    Al-Hamdan, Ashraf Z; Nnadi, Fidelia N; Romah, Marie S

    2007-03-01

    This paper presents a study to investigate the relative pollutant removal effectiveness of three proprietary end-of-pipe Best Management Practices (BMPs), namely, Baysaver, CDS, and Stormceptor. In this study, controlled conditions were used in order to provide documentation for the performance of the BMPs. For that purpose, a prototype facility was constructed at the University of Central Florida. For each BMP, five tests were conducted with five different flow rates: 1.6, 1.28, 0.96, 0.64, and 0.32 cfs. The monitored pollutants were sediments, nutrients, metals, and litters such as organic leaves, soda cans, plastic bottles, and cigarette butts and boxes. The results showed that some of the pollutants decreased in concentration while others increased between the influent and the effluent of the units. TSS load reductions for Baysaver, CDS and Stormceptor were 62.2%, 71.2%, and 83%, respectively. The performances of the studied BMPs for the pollutants were different. All the studied BMPs had good performance in removing the large sediment particles and litter. However, CDS had lower average inflow velocities in all tests than Baysaver and Stormceptor, causing sediment accumulation in the CDS inlet pipe. This study also showed that there was an increase in the total nitrogen concentration in Stormceptor while the nitrate/nitrite concentration increased in Baysaver and CDS. Other factors that should be considered in BMP evaluation are also presented in this paper.

  17. Impact of TQM and Technology Management on Organizational Performance

    Directory of Open Access Journals (Sweden)

    MUHAMMAD TASLEEM

    2016-10-01

    Full Text Available In the growing business competitiveness TQM (Total Quality Management and TM (Technology Management practices have become important for organizational success. TQM fosters business excellence while TM helps to deal with process and product related technological challenges. However, in literature TM has received little consideration with TQM. This paper is a research study that attempts to identify any combined relationship of both concepts with OP (Organizational Performance while taking into account different organizational contextual factors including ISO-9001 certification. Responses from 86 different organizations in Pakistan are collected through questionnaire survey and random sampling. Statistical analysis shows that OP is positively associated to TQM and TM. Results of this study indicate the significance of ISO-9001 certification for TQM but do not support it for OP. It is also observed that organizations of private sector are significantly better in TQM and TM practices, so in OP, in comparison to government or public sector organizations. The study contributes to explore and augment both practices for implementation to improve OP.

  18. Management of Industrial Performance Indicators: Regression Analysis and Simulation

    Directory of Open Access Journals (Sweden)

    Walter Roberto Hernandez Vergara

    2017-11-01

    Full Text Available Stochastic methods can be used in problem solving and explanation of natural phenomena through the application of statistical procedures. The article aims to associate the regression analysis and systems simulation, in order to facilitate the practical understanding of data analysis. The algorithms were developed in Microsoft Office Excel software, using statistical techniques such as regression theory, ANOVA and Cholesky Factorization, which made it possible to create models of single and multiple systems with up to five independent variables. For the analysis of these models, the Monte Carlo simulation and analysis of industrial performance indicators were used, resulting in numerical indices that aim to improve the goals’ management for compliance indicators, by identifying systems’ instability, correlation and anomalies. The analytical models presented in the survey indicated satisfactory results with numerous possibilities for industrial and academic applications, as well as the potential for deployment in new analytical techniques.

  19. Environmental management and operational performance in automotive companies in Brazil

    DEFF Research Database (Denmark)

    Jabbour, C.J.C.; De Sousa Jabbour, A.B.L.; Govindan, Kannan

    2013-01-01

    The main objective of this study is to verify the influence of Environmental Management (EM) on Operational Performance (OP) in Brazilian automotive companies, analyzing whether Lean Manufacturing (LM) and Human Resources (HR) interfere in the greening of these companies. Therefore, a conceptual...... framework listing these concepts was proposed, and three research hypotheses were presented. A questionnaire was elaborated based on this theoretical background and sent to respondents occupying the highest positions in the production/operations areas of Brazilian automotive companies. The data, collected....... The originality of this paper lies in its gathering the concepts of EM, LM, HR and OP in a single study, as they generally tend not to be treated jointly. This paper also provided valid empirical evidence for a littlestudied context: the Brazilian automotive sector....

  20. Error performance analysis in downlink cellular networks with interference management

    KAUST Repository

    Afify, Laila H.

    2015-05-01

    Modeling aggregate network interference in cellular networks has recently gained immense attention both in academia and industry. While stochastic geometry based models have succeeded to account for the cellular network geometry, they mostly abstract many important wireless communication system aspects (e.g., modulation techniques, signal recovery techniques). Recently, a novel stochastic geometry model, based on the Equivalent-in-Distribution (EiD) approach, succeeded to capture the aforementioned communication system aspects and extend the analysis to averaged error performance, however, on the expense of increasing the modeling complexity. Inspired by the EiD approach, the analysis developed in [1] takes into consideration the key system parameters, while providing a simple tractable analysis. In this paper, we extend this framework to study the effect of different interference management techniques in downlink cellular network. The accuracy of the proposed analysis is verified via Monte Carlo simulations.

  1. Corporate social capital and strategic management paradigm : a contingency view on organizational performance

    NARCIS (Netherlands)

    Leenders, Roger Th.A.J.; Gabbay, Shaul M.; Fiegenbaum, Avi

    2001-01-01

    The strategic management paradigm explains organizational performance through the alignment between environment, strategy, and reference points. We extend this paradigm by incorporating the role of interorganizational networks on firm performance, thus integrating strategic management and corporate

  2. Prototype road weather performance management (RWPM) tool installation instructions & user manual.

    Science.gov (United States)

    2016-07-20

    This document is the Installation Instructions and User Manual for the Road Weather Performance Management (RW-PM) Tool developed for the project on Development and Demonstration of a Prototype Road Weather Performance Management Application that Use...

  3. Performance management and measurement concepts for better management control in public hospitals? : a study of the hospital sector in Norway

    OpenAIRE

    Nyland, Kari; Pettersen, Inger Johanne

    2004-01-01

    This paper investigates the link between performance measures and decision-making processes in the Norwegian hospital sector. The research findings are expected to add knowledge to the implementation of performance measurements and management systems in this context. The implementation of performance-based management systems acts as an element of reform that is similar to the New Public Management reform wave affecting the hospital sector internationally. The empirical study is based on s...

  4. Thermal Performance of a Cryogenic Fluid Management Cubesat Mission

    Science.gov (United States)

    Berg, J. J.; Oliveira, J. M.; Congiardo, J. F.; Walls, L. K.; Putman, P. T.; Haberbusch, M. S.

    2013-01-01

    Development for an in-space demonstration of a CubeS at as a Cryogenic Fluid Management (CFM) test bed is currently underway. The favorable economics of CubeSats make them appealing for technology development activity. While their size limits testing to smaller scales, many of the regimes relevant to CFM can still be achieved. The first demo flight of this concept, CryoCube®-1, will focus on oxygen liquefaction and low-gravity level sensing using Reduced Gravity CryoTracker®. An extensive thermal modeling effort has been underway to both demonstrate concept feasibility and drive the prototype design. The satellite will utilize both a sun- and earth-shield to passively cool its experimental tank below 115 K. An on-board gas generator will create high pressure gaseous oxygen, which will be throttled into a bottle in the experimental node and condensed. The resulting liquid will be used to perform various experiments related to level sensing. Modeling efforts have focused on the spacecraft thermal performance and its effects on condensation in the experimental node. Parametric analyses for both optimal and suboptimal conditions have been considered and are presented herein.

  5. Performance Management Systems: IRS's Systems for Frontline Employees and Managers Align with Strategic Goals but Improvements Can Be Made

    National Research Council Canada - National Science Library

    2002-01-01

    .... Performance management systems should help employees understand their responsibilities and how their day-to-day work contributes toward meeting their agency's strategic goals as well as providing...

  6. Managing performance of modern enterprise business: Strategic approach

    Directory of Open Access Journals (Sweden)

    Backović Nebojša

    2014-01-01

    Full Text Available This paper evaluates tradicional approach to performance measurement, discusses both financial and nonfinancial performance measures, considens new approach to performance measurement and analysis . Model prisma performances, which new concept of strategic performance measurement.

  7. Application of a performance management framework for priced lanes.

    Science.gov (United States)

    2013-04-01

    The Texas Department of Transportation and its agency partners have implemented various forms of lane : management and pricing over the past three decades, including high-occupancy vehicle (HOV) lanes, highoccupancy toll lanes, managed lanes, and tol...

  8. Competency-Based Model for Predicting Construction Project Managers Performance

    OpenAIRE

    Dainty, A. R. J.; Cheng, M.; Moore, D. R.

    2005-01-01

    Using behavioral competencies to influence human resource management decisions is gaining popularity in business organizations. This study identifies the core competencies associated with the construction management role and further, develops a predictive model to inform human resource selection and development decisions within large construction organizations. A range of construction managers took part in behavioral event interviews where staffs were asked to recount critical management inci...

  9. High-Involvement Management. Participative Strategies for Improving Organizational Performance.

    Science.gov (United States)

    Lawler, Edward E., III

    Participative approaches to management are discussed, noting how each major participative management approach works, its particular strengths, costs, and savings. Identified as particularly promising is "high-involvement management" which involves employees both financially and psychologically. Guidelines for implementation are provided. A…

  10. Performance management: People, productivity, and careers (notes from presentation)

    Science.gov (United States)

    Gerhardus P. Smith

    1999-01-01

    The challenge for management is to ensure that the value and impact of people's outputs are greater than the cost of their inputs. Some measurements can include finances, growth, and employee satisfaction surveys. The role of a manager is sometimes that of an an expert and other times as a facilitator/ coach. A manager helps align organizational goals with an...

  11. Role of knowledge management practices for escalating universities’ performance in Pakistan

    Directory of Open Access Journals (Sweden)

    Raja Ahmed Jamil

    2015-10-01

    Full Text Available The purpose of this study is to examine the role of knowledge management practices in enhancing performance of universities, specifically in the context of Pakistan. A convenient sample of 450 employees from the universities all over the Pakistan was taken for the study. Exploratory factor analysis was performed to identify the elements of knowledge management and linear regression analysis was performed to test the hypotheses presented in the study. This study measures the moderating role of technology in the knowledge management framework. Furthermore, it relied on R&D, employee commitment and industry linkages to construct universities’ performance. The results revealed that knowledge management process and knowledge management infrastructure (HR and culture are significant predictors of the performance of universities. It was also found that technology moderates the relationship of knowledge management dimensions and universities’ performance. The study highlighted that with proper attention towards knowledge management infrastructure, knowledge management processes and technology, universities can outperform their competitors.

  12. Utilizing an ANP framework for prioritizing effective criteria on performance management in cooperative organization

    Directory of Open Access Journals (Sweden)

    Hosein Akhavan Alavi

    2012-09-01

    Full Text Available Performance management plays an essential role on increasing efficiency of business units. It helps find important barriers against a business unit helping us setup better strategies for handling troubles. In this paper, we present an empirical study to find important factors influencing performance management in cooperative organizations. The proposed study uses analytical hierarchy process to rank important factors in three groups of team level, individual and organization levels. The survey is based on receiving feedbacks from decision makers and making a pairwise comparison on measuring the relative importance of each criterion influencing performance management. The results of our survey indicate that setting appropriate standards for performance management is the most important item followed by relationship between organization structure and performance management, performance management based on future events. The other three factors including continuous improvement and updating systems, encouraging employee for change culture and relationship between future outlook and performance management are other important factors.

  13. Financial performance of health plans in Medicaid managed care.

    Science.gov (United States)

    McCue, Mike

    2012-01-01

    This study assesses the financial performance of health plans that enroll Medicaid members across the key plan traits, specifically Medicaid dominant, publicly traded, and provider-sponsored. National Association of Insurance Commissioners (NAIC) financial data, coupled with selected state financial data, were analyzed for 170 Medicaid health plans for 2009. A mean test compared the mean values for medical loss, administrative cost, and operating margin ratios across these plan traits. Medicaid dominant plans are plans with 75 percent of their total enrollment in the Medicaid line of business. Plans that are Medicaid dominant and publicly traded incurred a lower medical loss ratio and higher administrative cost ratio than multi-product and non-publicly traded plans. Medicaid dominant plans also earned a higher operating profit margin. Plans offering commercial and Medicare products are operating at a loss for their Medicaid line of business. Health plans that do not specialize in Medicaid are losing money. Higher medical cost rather than administrative cost is the underlying reason for this financial loss. Since Medicaid enrollees do not account for their primary book of business, these plans may not have invested in the medical management programs to reduce inappropriate emergency room use and avoid costly hospitalization.

  14. Constraints to Senior Management's Capacity to Implement the Performance Management System in Senior Secondary Schools in Botswana

    Science.gov (United States)

    Bulawa, Philip

    2013-01-01

    The performance management system in different forms has been in existence in many countries for some years. In 1999 Botswana like other countries decided to implement a performance management system (PMS) across the entire public service including schools. At its introduction, the government explained the purpose for which this reform was being…

  15. Effects of the performance management information system in improving performance: an empirical study in Shanghai Ninth People?s Hospital

    OpenAIRE

    Cui, Yinghui; Wu, Zhengyi; Lu, Yao; Jin, Wenzhong; Dai, Xing; Bai, Jinxi

    2016-01-01

    Improving the performance of clinical departments is not only the significant content of the healthcare system reform in China, but also the essential approach to better satisfying the Chinese growing demand for medical services. Performance management is vital and meaningful to public hospitals in China. Several studies are conducted in hospital internal performance management, but almost none of them consider the effects of informational tools. Therefore, we carried out an empirical study o...

  16. [Job performance in work organizations: the effects of management by group goals and job interdependence].

    Science.gov (United States)

    Ikeda, Hiroshi; Furukawa, Hisataka

    2015-04-01

    cThis study examined the interactive effect of management by group goals and job interdependence on employee's activities in terms of task and contextual performance. A survey was conducted among 140 Japanese employees. Results indicated that management by group goals was related only to contextual performance. Job interdependence, however, had a direct effect on both task and contextual performance. Moreover, moderated regression analyses revealed that for work groups requiring higher interdependence among employees, management by group goals had a positive relation to contextual performance but not to task performance. When interdependence was not necessarily required, however, management by group goals had no relation to contextual performance and even negatively impacted task performance, respectively. These results show that management by group goals affects task and contextual performance, and that this effect is moderated by job interdependence. This provides a theoretical extension as well as a practical application to the setting and management of group goals.

  17. IMPROVING PUBLIC SERVICES THROUGH A ORGANIZATIONAL PERFORMANCE MANAGEMENT

    Directory of Open Access Journals (Sweden)

    IOANA STĂNCESCU

    2010-01-01

    Full Text Available Organizational management, systemic approach, is known more as a system Management, that set of factors such as organizational, methodological information, decisions and relationships between them, as outlined, that will achieve objectives. Fundamental objective of management in public organizations involved in the holders of public office positions and leadership and execution in this area an additional responsibility to manage all types of resources available to the public sector, namely human resources, information, material and financial.Summary of process management is focusing on human coordination of joint work. An important role in this process is modernizing organizational management and quality delivery of public services or the institution's activities, public services more efficient by implementing innovative tools, leading to a government driven process to a results-oriented public service.

  18. Risk management: A tool for improving nuclear power plant performance

    International Nuclear Information System (INIS)

    2001-04-01

    This technical document on risk management as a tool for improving nuclear power plant (NPP) operations is part of an ongoing project on management of NPP operations in a competitive environment. The overall objective of this project is to assist the management of operating organizations and NPPs in identifying and implementing appropriate measures to remain competitive in a rapidly changing business environment. Other reports developed through this project have identified overall strategies and techniques that NPP operating organization managers can use to succeed in more competitive energy markets. For example, in IAEA-TECDOC-1123, Strategies for Competitive Nuclear Power Plants, one of the most important strategies identified was integrated risk management. This publication provides a recommended structure for risk management along with examples of how NPP operating organizations are using this tool to help them integrate safety, operational and economic related risks in a changing business environment

  19. Access management performance measures for Virginia : a practical approach for public accountability.

    Science.gov (United States)

    2010-04-01

    In order to develop performance measures to communicate the effect of Virginias access management program, five : tasks were performed: (1) the appropriate literature was reviewed, (2) a catalog of potential performance measures was : developed, (...

  20. Organizational Performance: Integration of the Value, Rarity, Imitability and Organization Framework in Project Management

    Directory of Open Access Journals (Sweden)

    Ronielton Rezende Oliveira

    2017-08-01

    Full Text Available Organizational performance is often associated with competitive advantage. In strategy studie saimed at expanding communication on a global vision of organizations and their initiatives, strategic project management stands out, whichis related to the mechanisms and set of management decisions that determine long term organizational performance. This study verify how the Resource-based view adds value to organizational initiatives seeking to achieve organizational performance through projects. The study considers strategic management practiced by the project managers o asto present a conceptual framework with four propositions that demonstrate the integration of the Value, Rarity, Imitability and Organization framework with project management and its relations to organizational performance.

  1. Another Look at the Performance of Actively Managed Equity Mutual Funds

    NARCIS (Netherlands)

    D.C. Blitz (David); J.J. Huij (Joop)

    2012-01-01

    textabstractIn this study we evaluate the performance of actively managed equity mutual funds against a set of passively managed index funds. We find that the return spread between the best performing actively managed funds and a factor-mimicking portfolio of passive funds is positive and as large

  2. Leadership Strategies of Performance Measures Impacts in Public Sector Management: A National Content Analysis.

    Science.gov (United States)

    Kubala, James Joseph

    A quantitative and qualitative study examined three leadership strategies found in performance-based management (human resource, scientific management and political strategies used in public sector management); a framework by which performance measurement (PM) supports leadership strategies; and how the strategies impact PM. It examined leadership…

  3. Wind Information Uplink to Aircraft Performing Interval Management Operations

    Science.gov (United States)

    Ahmad, Nashat N.; Barmore, Bryan E.; Swieringa, Kurt A.

    2016-01-01

    Interval Management (IM) is an ADS-B-enabled suite of applications that use ground and flight deck capabilities and procedures designed to support the relative spacing of aircraft (Barmore et al., 2004, Murdoch et al. 2009, Barmore 2009, Swieringa et al. 2011; Weitz et al. 2012). Relative spacing refers to managing the position of one aircraft to a time or distance relative to another aircraft, as opposed to a static reference point such as a point over the ground or clock time. This results in improved inter-aircraft spacing precision and is expected to allow aircraft to be spaced closer to the applicable separation standard than current operations. Consequently, if the reduced spacing is used in scheduling, IM can reduce the time interval between the first and last aircraft in an overall arrival flow, resulting in increased throughput. Because IM relies on speed changes to achieve precise spacing, it can reduce costly, low-altitude, vectoring, which increases both efficiency and throughput in capacity-constrained airspace without negatively impacting controller workload and task complexity. This is expected to increase overall system efficiency. The Flight Deck Interval Management (FIM) equipment provides speeds to the flight crew that will deliver them to the achieve-by point at the controller-specified time, i.e., assigned spacing goal, after the target aircraft crosses the achieve-by point (Figure 1.1). Since the IM and target aircraft may not be on the same arrival procedure, the FIM equipment predicts the estimated times of arrival (ETA) for both the IM and target aircraft to the achieve-by point. This involves generating an approximate four-dimensional trajectory for each aircraft. The accuracy of the wind data used to generate those trajectories is critical to the success of the IM operation. There are two main forms of uncertainty in the wind information used by the FIM equipment. The first is the accuracy of the forecast modeling done by the weather

  4. The impacts of motivation, personal traits of managers and management education on the performances of public healthcare facilities

    Directory of Open Access Journals (Sweden)

    Karanović Nevena

    2016-01-01

    Full Text Available Background/Aim. Exposed to increasing needs of users for better and faster services, more medications and innovative health technologies, managers of healthcare services in the public sector need motivation, permanent updating of information and constant personal development. The aim of this paper was to evaluate, on the basis of experienced healthcare managers, the impact of their motivation, selected character traits, managerial skills and formal education in management on healthcare facilities performances in the public sector. Methods. For the purposes of this study, 97 experienced managers from public hospitals and primary health centers in Serbia answered to 30 questions on the motivation of managers, essential skills for successful management and formal education in management in health facilities. The obtained data about their motivation, governing experience, personal skills and formal education in management were systematized and processed by the Statistical Package for Social Sciences (SPSS. Healthcare facilities performances were expressed by the healthcare facilities ranks in the official annual rankings according to the quality improvement, conducted by the Institute of Public Health of Serbia. Pearson's or Spearman's correlation coefficients were used for proving the potential impact of selected factors on performances of healthcare facilities. Results. This study confirmed the association between the healthcare facilities ranks and managers' abilities to organize the working process (t = -2.453; p = 0.018; expressed high managers’ motivation (ρS = 0.206; p = 0.048 and the length of governing experience (r = -0.198; p = 0.043. Within a 3-year follow-up, this study also confirmed a positive correlation between annual ranks of healthcare facilities and managers quality management courses (ρS = -0.238; p = 0.017 and managers education in human resources management (ρS = -0.234; p = 0.027. Conclusion. In addition to management

  5. Project Manager Performance and the Decision to Backsource the Project Management Office

    Science.gov (United States)

    Lively, William R.

    2014-01-01

    This paper reviews a management decision of an Information Technology Outsource (ITO) provider to backshore the management oversight of its Project Management Office (PMO) after only one year of offshore operations. Governance is a term used in project management to refer to management oversight. The review is a quantitative analysis of existing…

  6. Top management team heterogeneity, strategic change and operational performance

    NARCIS (Netherlands)

    Naranjo Gil, D.; Hartmann, F.; Maas, V.S.

    2008-01-01

    This study examines the role of top management team (TMT) heterogeneity in facilitating strategic change. Based on the upper echelons literature, we argue that heterogeneous management teams are better able to handle the simultaneous and conflicting demands of refocusing the organization

  7. Achieving Integrated Performance Management with the Corporate University

    Science.gov (United States)

    Dealtry, Richard

    2005-01-01

    Purpose: This article aims to deliver synoptic perspectives on the evolution taking place in corporate university management best practice. Design/methodology/approach: The insights are based on the author's co-creative client experience in the design, management and impact studies of this business and organisation development intervention. The…

  8. Performance Management in Insurance Firms by Using Transfer Pricing

    NARCIS (Netherlands)

    Doff, René; Bilderbeek, J.; Bruggink, Bert; Emmen, Pieter

    2009-01-01

    In this article, we analyze the asset and liability management and market risk systems of insurance companies. We discuss that the current system is not goal congruent and does not satisfy necessary conditions for effective control. It follows that managers are unable to run their business

  9. Evaluating the performance of survey-based operational management procedures

    NARCIS (Netherlands)

    Pomarede, M.; Hillary, R.; Ibaibarriaga, L.; Bogaards, J.A.; Apostolaki, P.

    2010-01-01

    The design and evaluation of survey-based management strategies is addressed in this article, using three case-study fisheries: North Sea herring, Bay of Biscay anchovy and North Sea cod, with a brief history and the main management issues with each fishery outlined. A range of operational

  10. Innovation Management and Performance Framework for Research University in Malaysia

    Science.gov (United States)

    Kowang, Tan Owee; Long, Choi Sang; Rasli, Amran

    2015-01-01

    Institutions of Higher Learning (IHL) in Malaysia are recognized as the core of new innovation development. This paper empirically studies one of IHLs in Malaysia with the objectives to gauge the perceived important level of success factors for innovation management, and to examine the relationship between innovation management success factors…

  11. Software defined networking to improve mobility management performance

    NARCIS (Netherlands)

    Karimzadeh Motallebi Azar, Morteza; Sperotto, Anna; Pras, Aiko; Sperotto, Anna; Doyen, Guillaume; Latré, Steven; Charalambides, Marinos; Stiller, Burkhard

    2014-01-01

    n mobile networks, efficient IP mobility management is a crucial issue for the mobile users changing their mobility anchor points during handover. In this regard several mobility management methods have been proposed. However, those are insufficient for the future mobile Internet in terms of

  12. Effect of the implementation of the Hazard Analysis Critical Control Point (HACCP prerequisite program in an institutional foodservice unit in Southern Brazil

    Directory of Open Access Journals (Sweden)

    Kelly Lameiro Rodrigues

    2012-03-01

    Full Text Available The aims of this study were to investigate the hygienic practices in the food production of an institutional foodservice unit in Southern Brazil and to evaluate the effect of implementing good food handling practices and standard operational procedures using microbiological hygiene indicators. An initial survey of the general operating conditions classified the unit as regular in terms of compliance with State safety guidelines for food service establishments. An action plan that incorporated the correction of noncompliance issues and the training of food handlers in good food handling practices and standard operational procedures were then implemented. The results of the microbiological analysis of utensils, preparation surfaces, food handlers' hands, water, and ambient air were recorded before and after the implementation of the action plan. The results showed that the implementation of this type of practice leads to the production of safer foods.

  13. Empowerment and performance of managers and subordinates in elderly care: A longitudinal and multilevel study.

    Science.gov (United States)

    Hagerman, Heidi; Högberg, Hans; Skytt, Bernice; Wadensten, Barbro; Engström, Maria

    2017-11-01

    To investigate relationships between first-line managers' ratings of structural and psychological empowerment, and the subordinates' ratings of structural empowerment, as well as their ratings of the managers' leadership-management performance. Work situations in elderly care are complex. To date, few studies have used a longitudinal, correlational and multilevel design to study the working life of subordinates and managers. In five Swedish municipalities, questionnaires were answered twice during 2010-12 by 56 first-line managers and 769 subordinates working in nursing homes or home-help services. First-line managers' empowerment at Time 1 partially predicted subordinate's structural empowerment and ratings of their managers' leadership-management performance at Time 2. Changes over time partially revealed that the more access managers had to structural empowerment, i.e. increase over time, the higher the ratings were for structural empowerment and managerial leadership-management performance among subordinates. Findings strengthen research and theoretical suggestions linking first-line managers' structural empowerment to their subordinates' structural empowerment and ratings of their manager's leadership-management performance. Managers with high access to structural empowerment are more likely to provide subordinates access to structural empowerment. © 2017 The Authors. Journal of Nursing Management Published by John Wiley & Sons Ltd.

  14. Best Practices in Human Resource Management: The Source of Excellent Performance and Sustained Competitiveness

    Directory of Open Access Journals (Sweden)

    Martin Šikýř

    2013-03-01

    Full Text Available Based on summarizing the results of the global research on human resource management and the author’s dissertation research on best practices in human resource management, the paper attempts to explain the essence of the positive relationship between best practices in human resource management and organizational performance and competitiveness. It supports the assumption that the essence is the optimal system of human resource management, based on proven best practices in job design, employee selection, performance management, employee compensation or employee training, that enables managers to achieve expected organizational performance and competitiveness by achieving desired employee abilities, motivation and performance. The author's dissertation research verified the theoretical assumptions about application of best practices in human resources management and through a questionnaire survey examined the views of executives and HR managers from Czech TOP 100 companies or the best employers in the Czech Republic.

  15. LCA for assessing the environmental performance of a company with the environmental management system ISO 14000

    International Nuclear Information System (INIS)

    Rigamonti, L.; Perotto, E.

    2008-01-01

    The environmental management system is an ordered pattern to treat and manage environmental issues and to improve the environmental performance of companies. It is proposed an example of application of LCA to a manufacturing company with ISO 14000. [it

  16. Best practices in selecting performance measures and standards for effective asset management.

    Science.gov (United States)

    2011-06-01

    "This report assesses and provides guidance on best practices in performance measurement, management and standards : setting for effective Transportation Asset Management (TAM). The study is conducted through a literature review, a : survey of the 50...

  17. DOT's budget : management and performance issues facing the department in fiscal year 1999

    Science.gov (United States)

    1998-02-12

    This testimony discusses key resource management issues and performance challenges facing the Department of Transportation in 1999 and beyond. 1. There is a need for increased management attention to highway, transit, and rail programs - which accoun...

  18. Effects of the performance management information system in improving performance: an empirical study in Shanghai Ninth People's Hospital.

    Science.gov (United States)

    Cui, Yinghui; Wu, Zhengyi; Lu, Yao; Jin, Wenzhong; Dai, Xing; Bai, Jinxi

    2016-01-01

    Improving the performance of clinical departments is not only the significant content of the healthcare system reform in China, but also the essential approach to better satisfying the Chinese growing demand for medical services. Performance management is vital and meaningful to public hospitals in China. Several studies are conducted in hospital internal performance management, but almost none of them consider the effects of informational tools. Therefore, we carried out an empirical study on effects of using performance management information system in Shanghai Ninth People's Hospital. The main feature of the system is that it provides a real-time query platform for users to analyze and dynamically monitor the key performance indexes, timely detect problems and make adjustments. We collected pivotal medical data on 35 clinical departments of this hospital from January 2013 until December 2014, 1 year before and after applying the performance management information system. Comparative analysis was conducted by statistical methods. The results show that the system is beneficial to improve performance scores of clinical departments and lower the proportion of drug expenses, meanwhile, shorten the average hospitalized days and increase the bed turnover rate. That is to say, with the increasing medical services, the quality and efficiency is greatly improved. In a word, application of the performance management information system has a positive effect on improving performance of clinical departments.

  19. HUMAN ERROR - MANAGING THE BLAME FOR INCREASING ORGANISATIONAL POLICE PERFORMANCE

    OpenAIRE

    ADRIAN-CONSTANTIN ACHIM

    2012-01-01

    Every organisation that deals with hazards and people on a daily basis faces a simply and very profound choice: either it manages human error or human error will manage the organisation, always with great cost and often in great danger. Managers fail to understand that the biggest risk they are running into is to interfere with human error. There are also other risks to be dealt with, like trading or currency risk, but human error is really the big one. It has fantastic financial consequence....

  20. The relationship between supply chain management strategy, marketing, logistics and company performance for breweries in Serbia

    Directory of Open Access Journals (Sweden)

    Ilić Dragan

    2016-01-01

    Full Text Available The objective of this research is to demonstrate the importance of supply chain management strategy, logistics and marketing to overall company performance. We considered supply chain management strategy based on universality and integration, i.e., their company performance will be increased with implementing this strategy in breweries in Serbia. The strategy based on the universality and integration includes three parts: universality and integration with customers, suppliers, and in intra-organizational processes and activities. In this paper, logistics performance called fundamental item for evaluating supply chain management strategy performance. All managers in breweries in Serbia are considered as subjects of this study. A number of 110 managers are selected as sample through random sampling method. The present study carried out through the use of questionnaire and SPSS software, correlation statistics test and multiple regressions have also been used for the data analysis. The results of correlation test showed that supply chain management strategy has significant relationship with the logistics performance and company performance and has the highest relationship and correlation with the logistics performance. Due to the observance to the multiple regression results, we found that performance of the breweries feel the highest effect from marketing performance and marketing performance also feels the highest effect from the logistics performance and consequently, implementation of supply chain management strategy is obtained. So, it can be said that organizational performance is increased as a result of implementation of supply chain management strategy.

  1. Store manager performance and satisfaction: effects on store employee performance and satisfaction, store customer satisfaction, and store customer spending growth.

    Science.gov (United States)

    Netemeyer, Richard G; Maxham, James G; Lichtenstein, Donald R

    2010-05-01

    Based on emotional contagion theory and the value-profit chain literatures, the present study posits a number of hypotheses that show how managers in the small store, small number of employees retail context may affect store employees, customers, and potentially store performance. With data from 306 store managers, 1,615 store customer-contact employees, and 57,656 customers of a single retail chain, the authors examined relationships among store manager job satisfaction and job performance, store customer-contact employee job satisfaction and job performance, customer satisfaction with the retailer, and a customer-spending-based store performance metric (customer spending growth over a 2-year period). Via path analysis, several hypothesized direct and interaction relations among these constructs are supported. The results suggest implications for academic researchers and retail managers. PsycINFO Database Record (c) 2010 APA, all rights reserved.

  2. Influential Effects of Intrinsic-Extrinsic Incentive Factors on Management Performance in New Energy Enterprises.

    Science.gov (United States)

    Wang, Ping; Lu, Zhengnan; Sun, Jihong

    2018-02-08

    Background : New energy has become a key trend for global energy industry development. Talent plays a very critical role in the enhancement of new energy enterprise competitiveness. As a key component of talent, managers have been attracting more and more attention. The increase in job performance relies on, to a certain extent, incentive mechanism. Based on the Two-factor Theory, differences in influences and effects of different incentives on management performance have been checked in this paper from an empirical perspective. Methods : This paper selects the middle and low level managers in new energy enterprises as research samples and classifies the managers' performance into task performance, contextual performance and innovation performance. It uses manager performance questionnaires and intrinsic-extrinsic incentive factor questionnaires to investigate and study the effects and then uses Amos software to analyze the inner link between the intrinsic-extrinsic incentives and job performance. Results : Extrinsic incentives affect task performance and innovation performance positively. Intrinsic incentives impose active significant effects on task performance, contextual performance, and innovation performance. The intrinsic incentive plays a more important role than the extrinsic incentive. Conclusions : Both the intrinsic-extrinsic incentives affect manager performance positively and the intrinsic incentive plays a more important role than the extrinsic incentive. Several suggestions to management should be given based on these results.

  3. Mengembangkan Human Resource Management yang Strategis untuk Menunjang Daya Saing Organisasi: Perspektif Manajemen Kinerja (Performance Management di Bank Syariah

    Directory of Open Access Journals (Sweden)

    Ahmad Azmy

    2015-05-01

    Full Text Available This article discusses performance management in sharia banks related to human resources. The method used is descriptive in providing a comprehensive explanation based on factual data. Performance management in sharia banks should be applied based on the characteristics of human resources by sharia. The characteristics of the human resources required by sharia banks are different from conventional banks. Human resources in sharia banks should have different performance indicators to conventional banks. Performance indicators serve as a guide in the process of implementing sustainability performance as an effort of sharia banking in the banking industry in Indonesia.

  4. Road weather management program performance metrics : implementation and assessment.

    Science.gov (United States)

    2009-08-31

    Since the late 1990s, the U.S. Department of Transportation (USDOT), Federal Highway Administration (FHWA) has managed a program dedicated to improving the safety, mobility and productivity of the nations surface transportation modes by integra...

  5. North Carolina DOT peer exchange on performance management

    Science.gov (United States)

    2014-09-01

    This report highlights key recommendations and best practices identified at the peer exchange on Transportation Asset Management Plans (TAMP), held on February 5 and 6, 2014, in Columbia, South Carolina. This event was sponsored by the Transportation...

  6. The Effects of Automation on Battle Manager Workload and Performance

    National Research Council Canada - National Science Library

    Soller, Amy; Morrison, John

    2008-01-01

    ...) can moderate this degradation. The sources for this survey range from studies that describe the basic limits of human memory capacity to those that assess the number of battle managers needed to operate a partially automated missile defense system...

  7. Nursery performance analysis within a model of management units

    Directory of Open Access Journals (Sweden)

    Maria Luiza Hexsel Segui

    2014-12-01

    Full Text Available Objective: Identify the nursery’s working spaces after implementation of a Unit Management model at a large and complex teaching hospital in south of Brazil. Method: exploratory descriptive study with a qualitative approach – Case Study. The data were collected with semi-structured interviews. Subjects: 15 nurses that represent the job positions at the institution. Results: All subjects are female, aged from 25 to 59 years, with high-level education, work experience at the hospital between 5 and 30 years, most of them have a post-graduate degree. The activities are divided on consulting services, public health surveillance, management, nursing care, on-the-job education, health education, research, and university-related management work. Conclusion: nurses working as assistants give support to public health surveillance; at Nursing Services, the activities are related to unit and care management; and at external administrative positions, they support general institutional demands.

  8. Customer relationship management and performance in the paint ...

    African Journals Online (AJOL)

    International Journal of Development and Management Review. Journal Home · ABOUT THIS JOURNAL · Advanced Search · Current Issue · Archives · Journal Home > Vol 12, No 1 (2017) >. Log in or Register to get access to full text downloads.

  9. Thermal cracking performance prediction and asset management integration.

    Science.gov (United States)

    2011-03-01

    With shrinking maintenance budgets and the need to do more with less, accurate, robust asset management tools are greatly needed for the transportation engineering community. In addition, the increased use of recycled materials and low energy p...

  10. Twin Cities Metro Freight Initiative : Performance Management Framework

    Science.gov (United States)

    2011-10-31

    As the demand for freight and passenger transportation continues to increase faster than our ability to manage current transportation facilities or provide new ones, we can expect increased congestion and lower mobility, as well as degradation of saf...

  11. The influence of enterprise resource planning (ERP) systems' performance on earnings management

    Science.gov (United States)

    Tsai, Wen-Hsien; Lee, Kuen-Chang; Liu, Jau-Yang; Lin, Sin-Jin; Chou, Yu-Wei

    2012-11-01

    We analyse whether there is a linkage between performance measures of enterprise resource planning (ERP) systems and earnings management. We find that earnings management decreases with the higher performance of ERP systems. The empirical result is as expected. We further analyse how the dimension of the DeLone and McLean model of information systems success affects earnings management. We find that the relationship between the performance of ERP systems and earnings management depends on System Quality after ERP implementation. The more System Quality improves, the more earnings management is reduced.

  12. Collaborating to innovate : effects on customer knowledge management and performance

    OpenAIRE

    Fidel Criado, Pilar; Schlesinger, María Walesska; Cervera Taulet, Amparo

    2015-01-01

    Scholars regard customer knowledge management (CKM) as a strategic resource for businesses to improve innovation, facilitate the detection of new market opportunities, and support long-term customer relationship management. However, literature suffers from a lack of understanding of customer collaboration's role in the innovation process and innovation orientation in CKM. Accordingly, this paper tests a model examining how both variables act as antecedents of CKM. The model also explores CKM ...

  13. Development of Information Management solution for measuring people performance

    OpenAIRE

    Petrovski, Filip

    2017-01-01

    The main objective of this report is share my internship experience at Closer Consulting, Portuguese Consultancy Company that specializes in Business Intelligence and Advanced Analytics and the challenges I faced during that period. The project analyses different principles of Business Intelligence and Human Resources, and proposes an Information Management add‐on for the Evalyze Suite, developed by Closer Consulting. The proposed information management solution should be used ...

  14. Performance evaluation of Quality Management System in the manufacturing enterprise

    OpenAIRE

    Jana Naščaková; Erik Weiss; Ladislav Mixtaj

    2008-01-01

    The aim of this article was to mention and to create a procedure of named valuation based on which it is possible the efficiencyof Management Quality System as a whole.Then, these indicators serve as basic entry data for following the trends of ManagementQuality System. The valuation of function comes from overall valuation of functions each of the process accomplished duringthe planned internal audit.Based on those valuations which were selected by the brainstorming method, there were determ...

  15. Sustainability Management in Agribusiness: Challenges, Concepts, Responsibilities and Performance

    Directory of Open Access Journals (Sweden)

    Nina Friedrich

    2012-12-01

    Full Text Available The idea of sustainable management has recently gained growing attention in the agribusiness sector. This is mainly due to a widespread discontent with the industrialization of agricultural production and food processing and growing public pressure on agribusiness firms to implement more sustainable management practices. In this paper we present the results of an explorative empirical study of sustainability management in German agribusiness firms. The study shows that agribusiness firms have developed a broad understanding of sustainability management and perceive a multi-facetted spectrum of societal demands they have to meet. The most important arguments for implementing more sustainable management practices are that companies have to make sure that they are trusted by society in the long run and that the perception of a company by external stakeholders has become more and more important. The companies surveyed know quite a number of sustainability programmes and standards, but the number of companies that actually participate in these initiatives is much smaller. Nonetheless, the majority of the respondents feels that their company is more successful with regard to sustainability management than industry average.

  16. Conditioning Manager Alphas on Economic Information: Another Look at the Persistence of Performance

    OpenAIRE

    Jon A. Christopherson; Wayne E. Ferson; Debra A. Glassman

    1996-01-01

    This paper evaluates persistence in the performance of institutional equity managers. We build on recent work on conditional performance evaluation, using time-varying conditional expected returns and risk measures. We find evidence that the investment performance of pension fund managers persists over time. A conditional approach is able to better detect this persistence and to predict the future performance of the funds than are traditional methods. The performance persistence is especially...

  17. Effects of Supply Chain Risk Management on Organization Performance: Case of Andy Forwarders Services Limited

    OpenAIRE

    Caroline Wanjiru Munyuko

    2015-01-01

    The purpose of the research was to determine the effects of Supply chain risk management on organization performance. Previous studies have focused on risk management within the general context of an organization but little attention has been focused on how supply chain risk affect organization performance in terms of its bottom line profits and overall organization objectives. Particular attention was paid to the effects of supply chain risk management variables to the performance of the org...

  18. The Impact of Accountability and Accountability Management on Performance at the Street Level

    OpenAIRE

    Hwang, Kwang Seon

    2013-01-01

    Performance management is prevalent in public organizations and public services, but the push for performance may harm genuine accountability. One critical reason for this is that little knowledge has developed about the scope and effect of actual accountability requirements in the public management field. This dissertation furthers our understanding of accountability and performance by distinguishing them as different dimensions of public management. Building on this distinction, the effect ...

  19. Relationships between core factors of knowledge management in hospital nursing organisations and outcomes of nursing performance.

    Science.gov (United States)

    Lee, Eun Ju; Kim, Hong Soon; Kim, Hye Young

    2014-12-01

    The study was conducted to investigate the levels of implementation of knowledge management and outcomes of nursing performance, to examine the relationships between core knowledge management factors and nursing performance outcomes and to identify core knowledge management factors affecting these outcomes. Effective knowledge management is very important to achieve strong organisational performance. The success or failure of knowledge management depends on how effectively an organisation's members share and use their knowledge. Because knowledge management plays a key role in enhancing nursing performance, identifying the core factors and investigating the level of knowledge management in a given hospital are priorities to ensure a high quality of nursing for patients. The study employed a descriptive research procedure. The study sample consisted of 192 nurses registered in three large healthcare organisations in South Korea. The variables demographic characteristics, implementation of core knowledge management factors and outcomes of nursing performance were examined and analysed in this study. The relationships between the core knowledge management factors and outcomes of nursing performance as well as the factors affecting the performance outcomes were investigated. A knowledge-sharing culture and organisational learning were found to be core factors affecting nursing performance. The study results provide basic data that can be used to formulate effective knowledge management strategies for enhancing nursing performance in hospital nursing organisations. In particular, prioritising the adoption of a knowledge-sharing culture and organisational learning in knowledge management systems might be one method for organisations to more effectively manage their knowledge resources and thus to enhance the outcomes of nursing performance and achieve greater business competitiveness. The study results can contribute to the development of effective and efficient

  20. Performance Budgeting in Practice: the Case of Danish Hospital Management

    DEFF Research Database (Denmark)

    Jakobsen, Mads Leth; Pallesen, Thomas

    2017-01-01

    Danish public hospitals to see how performance budgeting works in the regions where the fundamental problems of performance information are negligible and the regions statutorily obligated to increase public sector efficiency by performance budgeting. The analysis shows that the regions in general have...

  1. High-Performance Management Practices and Employee Outcomes in Denmark

    DEFF Research Database (Denmark)

    Cristini, Annalisa; Eriksson, Tor; Pozzoli, Dario

    High-performance work practices are frequently considered to have positive effects on corporate performance, but what do they do for employees? After showing that organizational innovation is indeed positively associated with firm performance, we investigate whether high-involvement work practices...

  2. 5 CFR 430.304 - SES performance management systems.

    Science.gov (United States)

    2010-01-01

    ... must provide for: (1) Planning and communicating performance elements and requirements that are linked with strategic planning initiatives; (2) Consulting with senior executives on the development of... executive's performance. (iii) An agency may not appraise and rate a career appointee's performance within...

  3. How Are You Doing? The Elements of Effective Performance Management

    Science.gov (United States)

    Kelley, Jessica

    2012-01-01

    Whether an employee is a top performer or at risk of dismissal, clear and consistent feedback plays a key role in his or her professional development. Informal and formal feedback are crucial throughout an employee's tenure. Through the use of formal performance evaluation forms and regular performance discussion meetings, employees and managers…

  4. Establishment of 'star' management performance evaluation system in nuclear power enterprise

    International Nuclear Information System (INIS)

    Wang Sen

    2005-01-01

    In view that that enterprise management has come into the stage of cultural management, based on the first hand management practice of Qinshan CANDU NPP, this paper breaks the connotations of the safety culture down to nine aspects , namely target management, safety management, quality management, housekeeping, cost control , authorization management, teamwork, information communication and continuous improvement. Each aspect is classified by 'five-star-level' according to the behavior characteristics of the management and the ordinary staff. The five-stars are the targets in each phase, and a comparison is made between the actualities of the enterprise and star evaluation system to find out the gap and identify ways of continued improvement to elevate the enterprise management level. Performance Indicators are the commonly used evaluation means for nuclear power plants in international nuclear power community, but under the indicators there are only general requirements toward the management behaviors of the management and the staff, and lack of an evaluation system based on classified description of the behaviors made it hard to achieve appropriate evaluation reflecting the actual management status. The establishment of the unprecedented STAR Management Performance Evaluation System has filled the vacancy of evaluation criteria based on qualitative and quantitative analysis. For the first time, the evaluation system provides the target evaluation criteria for the management process regarding the managers and the ordinary staff. It is also a system of measuring and evaluating the executive force of the enterprise's management and its employees. (author)

  5. PERFORMANCE OF HUMAN RESOURCE MANAGEMENT IN AN INTERNATIONALLY OPERATING COMPANY

    Directory of Open Access Journals (Sweden)

    Ladislav Mura

    2012-02-01

    Full Text Available In our days, society is greatly influenced and altered by the process of internationalization andglobalization. Globalization refers to a whole set of changes, not to one single dimensional change.The process of internationalization puts a special and high importance on the work of humanresources managers. In order to remain successful and competitive in the international businessenvironment, companies have to pay close attention to cultural factors. These may considerablydiffer among workers in multinational companies. We are taking a careful look at human resourcemanagement in this new age, and especially at the impact of globalization and internationalization.Our case study is built on the company MOL, specifically on some of the activities it develops in thefield of human resource management: training programmes, personnel motivation, careerdevelopment. We highlight some of the critical aspects of human resources management at MOL,and see what lessons are being learned and what conclusions we can draw.

  6. A Management Tool for Improvement (Improving) IMS Stations Performance

    International Nuclear Information System (INIS)

    Mohammad, D.; Pantin, A.; Quintana, E.

    2011-01-01

    IMS-Maintenance is a software under development by the personnel of ARN-CTBT office, intended for the technical management of IMS stations under ARN's responsibility. This software integrates the whole control of the equipment in an IMS station, including the management of consumables used in daily or periodic operation. It permits an easy retrieval (access) of the technical features, suppliers, etc. of each item of the equipment, as well as its maintenance history and scheduled task. Although this project is still in a starting phase, a preliminary version of this software is being used in radionuclide station RN01 (Buenos Aires), having already demonstrated its usefulness and potential for the improvement of IMS station management. (authors)

  7. Performance evaluation of Quality Management System in the manufacturing enterprise

    Directory of Open Access Journals (Sweden)

    Jana Naščaková

    2008-11-01

    Full Text Available The aim of this article was to mention and to create a procedure of named valuation based on which it is possible the efficiencyof Management Quality System as a whole.Then, these indicators serve as basic entry data for following the trends of ManagementQuality System. The valuation of function comes from overall valuation of functions each of the process accomplished duringthe planned internal audit.Based on those valuations which were selected by the brainstorming method, there were determined the valuation of effeciencyManagement Quality System considering the strenght of each of the valuators.The importance of these valuations is mostly in posibility to catch the newest trends and based on this knowledge take appopriateaction.

  8. Performance-based management and quality of work: an empirical assessment.

    Science.gov (United States)

    Falzon, Pierre; Nascimento, Adelaide; Gaudart, Corinne; Piney, Cécile; Dujarier, Marie-Anne; Germe, Jean-François

    2012-01-01

    In France, in the private sector as in the public sector, performance-based management tends to become a norm. Performance-based management is supposed to improve service quality, productivity and efficiency, transparency of allotted means and achieved results, and to better focus the activity of employees and of the whole organization. This text reports a study conducted for the French Ministry of Budget by a team of researchers in ergonomics, sociology and management science, in order to assess the impact of performance-based management on employees, on teams and on work organization. About 100 interviews were conducted with employees of all categories and 6 working groups were set up in order to discuss and validate or amend our first analyses. Results concern several aspects: workload and work intensification, indicators and performance management and the transformation of jobs induced by performance management.

  9. Identity and access management business performance through connected intelligence

    CERN Document Server

    Osmanoglu, Ertem

    2013-01-01

    Identity and Access Management: Controlling Your Network provides you with a practical, in-depth walkthrough of how to plan, assess, design, and deploy IAM solutions. This book breaks down IAM into manageable components to ease systemwide implementation. The hands-on, end-to-end approach includes a proven step-by-step method for deploying IAM that has been used successfully in over 200 deployments. The book also provides reusable templates and source code examples in Java, XML, and SPML.Focuses on real-word implementations Provides end-to-end coverage of IAM from business drivers, requirements

  10. Toward a dynamic balanced scorecard model for humanitarian relief organizations’ performance management

    NARCIS (Netherlands)

    Anjomshoae, Ali; Hassan, Adnan; Kunz, Nathan; Wong, Kuan Yew; de Leeuw, S.L.J.M.

    2017-01-01

    Purpose – In recent years, the balanced scorecard (BSC) has received considerable interest among practitioners for managing their organization’s performance. Unfortunately existing BSC frameworks, particularly for humanitarian supply chains, lack causal relationships among performance indicators,

  11. Shaping Performance: Do International Accreditations and Quality Management Really Help?

    Science.gov (United States)

    Nigsch, Stefano; Schenker-Wicki, Andrea

    2013-01-01

    In recent years, international accreditations have become an important form of quality management for business schools all over the world. However, given their high costs and the risk of increasing bureaucratisation and control, accreditations remain highly disputed in academia. This paper uses quantitative data to assess whether accreditations…

  12. Public Management and Educational Performance: The impact of Managerial Networking

    NARCIS (Netherlands)

    O'Toole, Laurence J.; Meier, Kenneth J.

    2003-01-01

    Policies are implemented in complex networks of organizations and target populations. Effective action often requires managers to deal with an array of actors to procure resources, build support, coproduce results, and overcome obstacles to implementation. Few large-n studies have examined the

  13. The Management of Change and Improvement in Academic Library Performance.

    Science.gov (United States)

    Webster, Duane

    As academic libraries increase in size and become more complex, their organization tends to become more bureaucratic in nature and resistant to change. This paper describes a range of both internal and external strategies which have been used to introduce constructive change into the management of academic libraries in North America and the major…

  14. Performance Management in Schools: Could the Balanced Scorecard Help?

    Science.gov (United States)

    Storey, Anne

    2002-01-01

    Describes and examines the nature of the Balanced Scorecard as a conceptual framework and as a management information tool. Identifies and discusses the potential and the limitations of the approach in a school context. Outlines a research agenda. (Contains 3 figures and 33 references.) (AUTHOR/WFA)

  15. Storm Water Management Model (SWMM): Performance Review and Gap Analysis

    Science.gov (United States)

    The Storm Water Management Model (SWMM) is a widely used tool for urban drainage design and planning. Hundreds of peer-reviewed articles and conference proceedings have been written describing applications of SWMM. This review focused on collecting information on model performanc...

  16. Performance-based measurement of national crisis management

    NARCIS (Netherlands)

    Berlo, M.P.W. van; Jadoul, M.J.A.H.F.; Rijk, R. van; Wartna, S.; Kösters, M.

    2009-01-01

    Voyager was the biggest crisis management exercise ever held in The Netherlands. About 2000 professionals, ranging from fire-fighters to ministers and from local teams to the national crisis centre, participated in a complex multi-threat scenario. In order to learn from this exercise, an evaluation

  17. Customer relationship management and performance in the paint ...

    African Journals Online (AJOL)

    A paradigm shift from sellers' market to buyers' market has necessitated the need for the organizations to entrench customer relationship management in meeting the demands of the changing business environment. The need for effective retention of hard-core customers driven by product quality and relationship assets ...

  18. Runtime buffer management to improve the performance in irregular ...

    Indian Academy of Sciences (India)

    Runtime buffer management in irregular NoC architecture. 1119 information between routers. As the configuration registers in each router stores fault details, this algorithm can tolerate multiple broken links. NoCs in MPSoC architecture may have different communication bandwidth under different applications. To use a ...

  19. Impact of error management culture on knowledge performance in professional service firms

    Directory of Open Access Journals (Sweden)

    Tabea Scheel

    2014-01-01

    Full Text Available Knowledge is the most crucial resource of the 21st century. For professional service firms (PSFs, knowledge represents the input as well as the output, and thus the fundamental base for performance. As every organization, PSFs have to deal with errors – and how they do that indicates their error culture. Considering the positive potential of errors (e.g., innovation, error management culture is positively related to organizational performance. This longitudinal quantitative study investigates the impact of error management culture on knowledge performance in four waves. The study was conducted in 131 PSFs, i.e. tax accounting offices. As a standard quality management system (QMS was assumed to moderate the relationship between error management culture and knowledge performance, offices' ISO 9000 certification was assessed. Error management culture correlated positively with knowledge performance at a significant level and predicted knowledge performance one year later. While the ISO 9000 certification correlated positively with knowledge performance, its assumed moderation of the relationship between error management culture and knowledge performance was not consistent. The process-oriented QMS seems to function as facilitator for the more behavior-oriented error management culture. However, the benefit of ISO 9000 certification for tax accounting remains to be proven. Given the impact of error management culture on knowledge performance, PSFs should focus on actively promoting positive attitudes towards errors.

  20. The Influence of Top Management Team Characteristics on BPD Performance (P.155-166

    Directory of Open Access Journals (Sweden)

    Joy Elly Tulung

    2017-01-01

    Full Text Available Based on ”upper echelons theory”, this paper investigates the relation between top management team composition and BPD performance. For top management team characteristics, we employ age, level of education, background of education, gender, and functional background, while for measured the BPD performance we employ return on asset (ROA, return on equity (ROE, capital adequacy ratio (CAR, net interest margin (NIM, loan to deposit ratio (LDR, non-performing loan (NPL and operation expenses to operation income (BOPO. The results show that all characteristics have positive significant influences on BPD performance.Keywords: Top Management Team,BPD Performance, Upper Echelons Theory 

  1. Benchmarking in Foodservice Operations.

    Science.gov (United States)

    1998-06-19

    51. Lingle JH, Schiemann WA. From balanced scorecard to strategic gauges: Is measurement worth it? Mgt Rev. 1996; 85(3):56-61. 52. Struebing L...ingredient room, bake shop, etc.); menu (e.g. restaurant style, select versus nonselect, modified diets, etc.); staffing and scheduling; equipment; use of...and industry; one in both health care and college/university; and one was a consultant to correctional, schools, and commercial restaurants . Nine

  2. Self-management of hybrid networks – hidden costs due to TCP performance problems

    NARCIS (Netherlands)

    Moreira Moura, Giovane; Pras, Aiko; Fioreze, Tiago; de Boer, Pieter-Tjerk; Bauschert, Thomas

    Self-management is one of the most popular research topics in network and systems management. Little is known, however, regarding the costs, in particular with respect to performance, of self-management solutions. The goal of this paper is therefore to analyze such hidden per- formance costs. Our

  3. Flexibility and Control : An empirical study relating production flexibility to the design of performance management systems

    NARCIS (Netherlands)

    Van Veen-Dirks, P.M.G.

    2002-01-01

    A critical challenge facing organizations is the design of management control systems, which play a key role in evaluating the achievement of organizational and individual objectives. This thesis addresses the design of management control (performance management) systems in the current flexible

  4. Gender Diversity in Top Management and Financial Performance. The Role of Organizational Structure

    DEFF Research Database (Denmark)

    Opstrup, Niels; Villadsen, Anders Ryom

    and financial performance of public organizations. Theory suggests that management diversity can be a positive asset for organizations. It may allow for the use of more diverse knowledge and human skill sets. In this paper it is suggested that organizations, however, may only be able to leverage...... these advantages if they have a supporting management structure. In a longitudinal study of top management teams in Danish municipalities, the study finds top management team gender diversity to be associated with higher financial performance but only in municipalities with a management structure that supports...

  5. HARD QUALITY MANAGEMENT AND PERFORMANCE: THE MODERATING ROLE OF SOFT QUALITY MANAGEMEN

    Directory of Open Access Journals (Sweden)

    Muhammad Madi Bin Abdullah

    2017-09-01

    Full Text Available The main aim of this study is to examine the moderating role of soft quality management practices (management commitment, customer focus, employee involvement, training and education, reward and recognition and supplier relationship between hard quality management and performance. The study uses data from 255 Electrical & Electronic organizations in Malaysia. A stepwise regression method was used. The results provided empirical support for the moderating role of soft quality management practices on the relationship between hard quality management and performance in a Malaysian context.

  6. Coping with Mathematics Anxiety: Stress Management and Academic Performance.

    Science.gov (United States)

    Sime, Wesley E.; And Others

    1987-01-01

    Administered the Mathematics Anxiety Rating Scale to Introductory Statistics college students. A high mathematics anxiety was associated with lower performance on a statistics examination. Classroom stress-coping intervention reduced anxiety and physiological stress responses, but did not improve academic performance. (Author/KS)

  7. Performance management of high performance computing for medical image processing in Amazon Web Services

    Science.gov (United States)

    Bao, Shunxing; Damon, Stephen M.; Landman, Bennett A.; Gokhale, Aniruddha

    2016-03-01

    Adopting high performance cloud computing for medical image processing is a popular trend given the pressing needs of large studies. Amazon Web Services (AWS) provide reliable, on-demand, and inexpensive cloud computing services. Our research objective is to implement an affordable, scalable and easy-to-use AWS framework for the Java Image Science Toolkit (JIST). JIST is a plugin for Medical- Image Processing, Analysis, and Visualization (MIPAV) that provides a graphical pipeline implementation allowing users to quickly test and develop pipelines. JIST is DRMAA-compliant allowing it to run on portable batch system grids. However, as new processing methods are implemented and developed, memory may often be a bottleneck for not only lab computers, but also possibly some local grids. Integrating JIST with the AWS cloud alleviates these possible restrictions and does not require users to have deep knowledge of programming in Java. Workflow definition/management and cloud configurations are two key challenges in this research. Using a simple unified control panel, users have the ability to set the numbers of nodes and select from a variety of pre-configured AWS EC2 nodes with different numbers of processors and memory storage. Intuitively, we configured Amazon S3 storage to be mounted by pay-for- use Amazon EC2 instances. Hence, S3 storage is recognized as a shared cloud resource. The Amazon EC2 instances provide pre-installs of all necessary packages to run JIST. This work presents an implementation that facilitates the integration of JIST with AWS. We describe the theoretical cost/benefit formulae to decide between local serial execution versus cloud computing and apply this analysis to an empirical diffusion tensor imaging pipeline.

  8. The Relationship between Cost Leadership Strategy, Total Quality Management Applications and Financial Performance

    Directory of Open Access Journals (Sweden)

    Ali KURT

    2016-03-01

    Full Text Available Firms need to implement some competition strategies and total quality management applications to overcome the fierce competition among others. The purpose of this study is to show the relationship between cost leadership strategy, total quality management applications and firms’ financial performance with literature review and empirical analysis. 449 questionnaires were conducted to the managers of 142 big firms. The data gathered was assessed with AMOS. As a result, the relationship between cost leadership strategy, total quality management applications and firms’ financial performance has been gathered. In addition, the relationship between TQM applications and financial performance has also been gathered.

  9. Business Process Management Solutions Performance Tuning and Configuration

    Directory of Open Access Journals (Sweden)

    Alexandra FLOREA

    2011-09-01

    Full Text Available Business Process Management (BPM solutions provide full integration between business and IT requirements, ensuring that the business requirement adapt more easily to the environmental changes. Given that today's business environment is characterized by ever growing dynamism, the use of BPM solutions can provide additional consistency and opportunities for rapid alignment to change. In this article we discus some of the standards and technologies for BPM solutions, we present several proposals for the lifecycle of a business process and also the main stages of our own proposal for a methodology for developing a BPM solution. Also we analyze one of the most popular BPM solutions on the market (Web Sphere Business Process Management suite and present some key tuning and deployment guidelines

  10. Lifestyle as a tool in motivation and performance of managers

    Directory of Open Access Journals (Sweden)

    Jiří Skoumal

    2010-03-01

    Full Text Available This article describes the lifestyle promotion at a workplace, in connection with corporate motivation system. The key idea is creating an organisational environment based on lifestyle promotion of employees. The authors suggest a new approach to motivation programs for companies which try to motivate and stimulate managers according to new trends in management theory. The model of a motivational system, which is presented in a case study, is based on demand of selected companies and actual offer of external programmes in the field of health and lifestyle promotion. The article reacts to new aspects of spontaneous behaviour of market subjects, motivated by increasing prosperity on the one hand and health aspects, lifestyle and sustainable development on the other hand.

  11. Aligning strategy and performance management systems : the case of the wind-farm industry

    NARCIS (Netherlands)

    Vieira, R.; O'Dwyer, B.; Schneider, R.

    This article presents a case study examining the problems and possibilities of performance management in a wind-farm company. Drawing on Ferreira and Otley’s recently developed performance management systems (PMSs) framework, the study demonstrates how the framework facilitates in-depth, holistic,

  12. Organisatiecultuur en performance management : pas op voor het Pavlov-effect

    NARCIS (Netherlands)

    Nieboer, Stephanie

    Dit artikel bespreekt de relatie tussen organisatiecultuur en performance management. De auteurs stellen dat gedrag niet op zichzelf staat, maar wordt gevormd door onderliggende waarden en overtuigingen. Om performance management in de praktijk succesvol te laten zijn, moet het worden opgenomen in

  13. The Impact of Stress Management Training on the Academic Performance of Low-Achieving College Students.

    Science.gov (United States)

    Williams, John M.; And Others

    1983-01-01

    Assessed the impact of stress management training as part of an academic skills training program upon students' (N=22) self-reported symptoms of stress and academic performance. Results indicated that success-stress management treatment was more effective in reducing stress and increasing academic performance than success treatment alone. (LLL)

  14. Performance Management as a Means of Teacher Evaluation: A South Australian Perspective

    Science.gov (United States)

    Naidu, Sham

    2011-01-01

    The introduction of performance management in South Australian public schools raises a number of issues regarding the structure, purpose and control of the process itself and the consequences of teacher evaluation. Performance management has the potential to shape teaching and the culture of schools according to what it values and what it ignores.…

  15. Influence of Quality Management on the Innovative Performance

    Directory of Open Access Journals (Sweden)

    António Augusto Cabral Marques Fernandes

    2014-12-01

    Full Text Available The relationship between total quality management (TQM and innovation has been studied in several investigations. However, there is some disagreement among the researchers. Many authors suggest that the impact of TQM on innovation depends both on the TQM dimensions considered and on the type of innovation. This paper aims at identifying elements of TQM as determinants of innovation outputs of organizations. The conceptual model proposed considers 8 TQM variables (leadership; customer focus; involvement and development of people; management by processes; continuous improvement; relations with suppliers; measuring results; product design as factors that can have impact on 6 innovation outputs (research, development and technological innovation; product innovation; process innovation; organizational innovation; management innovation; marketing innovation. This study is based on empirical data collected through a questionnaire answered by 218 ISO 9001:2008 certified organizations. Generally, it is possible to conclude that the adoption of TQM principles plays a key role in innovation activities. The investigation has interesting practical implications practice. Therefore, the adoption of certain organizational principles can encourage the development of innovation.

  16. Technological Innovation Management and its Role in Performance of Organizations

    Directory of Open Access Journals (Sweden)

    Laura-Diana Radu

    2012-10-01

    Full Text Available This paper aims to identify the main benefits of technological innovation in organizations and how it should be managed to ensure economic efficiency. The current level of social and economic evolution was possible only through active involvement of individuals and organizations in the innovative process. Adoption of appropriate policies and strategies at institutional, national and international level has significant impact on both the innovation process and innovation results. At company level, involvement in an innovative process depends on the financial and human resources and on the availability and interest of management and employees. The main motivating factor in adoption of technological innovation is, most often, obtaining financial benefits. This reflects itself either as a direct increase in profits, or by obtaining competitive advantage which leads, in the long run, to profits increase and achieving a favorable position on the market. Should not be neglected other motivating factors of innovation, such as compliance with environmental standards, ensuring a secure position on the market with opportunities for further expansion, reducing the cost of raw materials and / or production process, improving company image, attitude and achievements of partners in the field (competitors, suppliers, customers etc. Managers need to carefully analyze these factors and decide the manner and degree of involvement in an innovative process.

  17. Optimising waste management performance - The key to successful decommissioning

    International Nuclear Information System (INIS)

    Keep, Matthew

    2007-01-01

    Available in abstract form only. Full text of publication follows: On the 1. of April 2005 the United Kingdom's Nuclear Decommissioning Authority became responsible for the enormous task of decommissioning the UK's civilian nuclear liabilities. The success of the NDA in delivering its key objectives of safer, cheaper and faster decommissioning depends on a wide range factors. It is self-evident, however, that the development of robust waste management practices by those charged with decommissioning liability will be at the heart of the NDA's business. In addition, the implementation of rigorous waste minimisation techniques throughout decommissioning will deliver tangible environmental benefits as well as better value for money and release funds to accelerate the decommissioning program. There are mixed views as to whether waste minimisation can be achieved during decommissioning. There are those that argue that the radioactive inventory already exists, that the amount of radioactivity cannot be minimised and that the focus of activities should be focused on waste management rather than waste minimisation. Others argue that the management and decommissioning of the UK's civilian nuclear liability will generate significant volumes of additional radioactive waste and it is in this area where the opportunities for waste minimisation can be realised. (author)

  18. Quality Management and Key Performance Indicators in Oncologic Esophageal Surgery.

    Science.gov (United States)

    Gockel, Ines; Ahlbrand, Constantin Johannes; Arras, Michael; Schreiber, Elke Maria; Lang, Hauke

    2015-12-01

    Ranking systems and comparisons of quality and performance indicators will be of increasing relevance for complex "high-risk" procedures such as esophageal cancer surgery. The identification of evidence-based standards relevant for key performance indicators in esophageal surgery is essential for establishing monitoring systems and furthermore a requirement to enhance treatment quality. In the course of this review, we analyze the key performance indicators case volume, radicality of resection, and postoperative morbidity and mortality, leading to continuous quality improvement. Ranking systems established on this basis will gain increased relevance in highly complex procedures within the national and international comparison and furthermore improve the treatment of patients with esophageal carcinoma.

  19. Contribution of Quality Management Practices to Sustainability Performance of Vietnamese Firms

    OpenAIRE

    Minh Hue Nguyen; Anh Chi Phan; Yoshiki Matsui

    2018-01-01

    This study seeks to investigate the relationship between quality management practices and sustainability performance as well as the moderating effects from quality management implementation timeline, type of industry, and firm size on this relationship. Data were collected from enterprises in Vietnam from July 2016 to March 2017. Based on a sample of 144 valid responses, empirical results indicate that quality management practices have mixed impacts on economic performance and environmental p...

  20. Communication's Role in Safety Management and Performance for the Road Safety Practices

    OpenAIRE

    Salim Keffane (s)

    2014-01-01

    Communication among organizations could play an important role in increasing road safety. To get in-depth knowledge of its role, this study measured managers' and employees' perceptions of the communication's role on six safety management and performance criteria for road safety practices by conducting a survey using a questionnaire among 165 employees and 135 managers. Path analysis using AMOS-19 software shows that some of the safety management road safety practices have high correlation wi...