WorldWideScience

Sample records for consumer affairs retail

  1. Consumer loyalty in retailing

    Directory of Open Access Journals (Sweden)

    Drinić Dragana

    2014-01-01

    Full Text Available Loyal consumers are partner enterprises and they represent stable source of income. Companies are more interested in maintaining the existing consumers, rather than attracting the newones, because loyal consumers are the most valuable asset. The aim of this article is to develop an integrative conceptual framework for creating and maintaining consumer loyalty, and ,at the same time, to be based on a thorough review of the relevant literature and the current market situation . In this context, empirical research was carried out by using the survey method on a random sample of 165 respondents. Based on the research conducted, important factors that influence consumer loyalty were identified.

  2. Retailer brand architectures: Consumer perceptions of five Danish food retailers

    DEFF Research Database (Denmark)

    Esbjerg, Lars; Grunert, Klaus G.; Juhl, Hans Jørn

    In this paper we adapt the concept of brand architecture to food retailing. We present initial findings of a study investigating how consumer perceive and evaluate the brand architectures of five different Danish food retailers. Our findings show that consumers perceive differences in the brand...... architecture of food retailers and that it is an important factor in relation to evaluations of food retailers. We also find that consumers have considerable difficulties distinguishing between retailer brands and manufacturer brands, which has potentially disconcerting implications for branded food...

  3. Retailer brand architecture and consumer perceptions

    DEFF Research Database (Denmark)

    Esbjerg, Lars; Stacey, Julia

    2006-01-01

    Which assortment of products and services should retailers offer consumers? Which foods can be deleted from the present assortment? Which brands do retailers have to have in their assortment to satisfy consumer demands? These are a few of the questions food retailers continuously strive to answer...

  4. Attitudes of Chinese consumers towards retail formats

    OpenAIRE

    Staack, Tosten; Schramm, Matthias; Spiller, Achim

    2006-01-01

    The Chinese consumer goods market is widely considered to be one of the economic hot spots of the world. China seems to be the market with the largest growth potential within the next decade. Multina - tional retail companies, for example, Wal-Mart, Metro and Carrefour have made large investments to open up this new market. However, parallel to the positive aspects of the market development, foreign retail companies entering the market encounter numerous risks and difficulties. Whereas questi...

  5. The retail market : a consumer perspective

    International Nuclear Information System (INIS)

    Girvan, J.

    2002-01-01

    A consumer's perspective of the Ontario open retail electricity market was presented. The author, who believes the retail market in Ontario is flawed, presents some key decisions that were made regarding open competition, that may have been done differently or which have helped the market move forward. It was noted that the 1996 report by the Macdonald Committee clearly recommended that retail competition should be phased in only after the wholesale market was in place. That report also cautioned about the risks of proceeding with an open retail market without being properly prepared. The Ontario government rejected the recommendations of the Macdonald Committee and chose to open both wholesale and retail markets at the same time. Another important decision by the Ontario Energy Board was to determine that Standard Supply Service customers would be billed on the basis of a spot price pass-through model. It was noted that the lack of understanding by consumers regarding the new market and the absence of a comprehensive education campaign gave retailers an opportunity to deceive some customers. Allowing retailing prior to the introduction of unbundled bills has also led to the current state of customer confusion. Although the government has now made communication efforts, it is believed that these efforts must be greater in assuring that local distribution companies are providing what is necessary to understand the new billing format. The government has introduced Bill 58, a new legislation that includes a Customer Bill of Rights. Although this is a good initiative, it does not help the thousands of people who were misled and locked into long-term contracts. It was recommended that immediate action must be taken in the retail sector to maintain customer confidence

  6. Undergraduate Consumer Affairs Program Needs: Employers' Perspectives

    Science.gov (United States)

    Morrison, Kathryn; Saboe-Wounded Head, Lorna; Cho, Soo Hyun

    2012-01-01

    Forty-six Consumer Affairs (CA) internship supervisors were surveyed to identify critical knowledge and skills demonstrated by interns and to examine the importance of knowledge and skills needed in the workplace from the supervisors' perspectives.The knowledge and skills measured were identified through program goals. Results revealed that CA…

  7. Retail brand architecture and consumer store loyalty

    DEFF Research Database (Denmark)

    Brunsø, Karen; Grunert, Klaus G.

    is to investigate the relationship between consumers perceived retail brand architecture, their store satisfaction and loyalty. Furthermore we use perceived store image as a mediating factor in our framework. In total 772 Danish households participated in a telephone interview and returned questionnaires by mail....... The major contribution of this research is to conceptualise and empirically investigate the role of brand architecture for perceived store image, store satisfaction and loyalty....

  8. Online grocery retailing: What do consumers think?

    DEFF Research Database (Denmark)

    Ramus, Kim Bjarne; Nielsen, Niels Asger

    2005-01-01

    beliefs in predicting internet shopping behavior. Practical implications: The findings could be used to direct attention to consumer beliefs about internet grocery shopping which have the potential of acting as barriers to this line of e-commerce. Originality/value: To shed some light on the role...... Kingdom and three in Denmark, were conducted among consumers with different degrees of experience with internet grocery shopping. This diversification of respondents was chosen to capture a broad range of the consumer beliefs that predict intentions to buy groceries online or not. The TPB framework...... of consumers in an underperforming and understudied branch of internet retailing. Barriers in the consumers' minds to shop for groceries online are identified using an established theoretical framework....

  9. CONSUMER RESPONSES TO ONLINE FOOD RETAILING

    OpenAIRE

    Morganosky, Michelle A.; Cude, Brenda J.

    2001-01-01

    Consumer behavior in the context of online food retail channels is analyzed. The research is a follow-up to an earlier study conducted in early 1998 on consumer response to online food shopping. In the 1998 study (N=243), a majority of the sample (51 percent) were "new" users of online food shopping (6 months). In contrast, the new user segment in the follow-up study (N=412) was 29 percent; the intermediate segment was 28 percent; and the experienced group was 43 percent. Demographic profiles...

  10. Managing Behaviour of Retail Trade Consumers

    Directory of Open Access Journals (Sweden)

    Budnik Maryna M.

    2014-03-01

    Full Text Available The article is devoted to the problem of management of behaviour of retail trade consumers. It shows importance of this topic at the stage of market changes in economic and social spheres. Generalising theoretical provisions about models of consumer behaviour, the article marks out three main groups of factors that influence them: external, internal and situational. The authors offer to allocate sensor forms of communications into a separate group of factors due to a distinctive property of their impact – orientation at subconsciousness of consumers. The article analyses a psychological process of making a decision on purchase of a commodity and draws a conclusion about necessity of exerting subconsciousness influence upon consumer behaviour using the modern marketing instruments. It develops an improved model of consumer behaviour, which takes into account innovation means of impact on the buyer. The prospect of further development of this direction in science is creation of theoretical methods of managing consumer behaviour on the basis of co-operation of specialists in the field of economy, management, marketing, sociology and psychology, which would be applied in practice of management of trade enterprises.

  11. True or False: Consumer Perception to Green Consumer Retail

    Directory of Open Access Journals (Sweden)

    Sergio Silva Braga Junior

    2016-09-01

    Full Text Available The aim of this study was to analyze the influence of greenwshing in consumer awareness for green consumption in retail. Under this approach was evaluated if the greenwashing confuses consumers about what is to be green consumption and if it relies on green consumption. For the verification of the objective proposed by this work, an exploratory survey was conducted quantitative, through a survey with a sample of 359 respondents of São Paulo/Brazil. As for the justification of the method used, the exploratory research, with a non-probabilistic convenience sampling and quantitative nature, are characterized by a field approach seeking situational characteristics presented by respondents to generate quantitative measures of the attributes observed by them. For data collection was used a specialized company and market research and thus were collected data from real consumers. As a result it was observed that the greenwashing confuses consumed and does not influence the confidence of the green product.

  12. Weaving New Retail and Consumer Landscapes in the Scottish Borders

    Science.gov (United States)

    Findlay, Anne; Sparks, Leigh

    2008-01-01

    New retail locations and formats and changing consumer capabilities and behaviours (including "switching") have encouraged "outshopping" from rural to urban areas. Rural areas have been suffering from a decline in the provision of services, including retailing. One "solution" has been the strengthening of market towns…

  13. Are retailers' preferences for seafood attributes predictive for consumers wants?

    DEFF Research Database (Denmark)

    Fernández-Polancoa, José; Mueller Loose, Simone; Luna, Ladislao

    2013-01-01

    Aquaculture production has grown considerably in the southern countries of Europe during the last two decades. This increase in supply has not been matched by an equivalent rise in consumer demand, resulting in price decay. For farmed seabream (Sparus aurata) this paper examines which attributes...... choice and to test for differences in attribute preferences between retailers and consumers. Results indicate that both consumers and retailers agree in their marginal willingness to pay for wild over farmed seabream. However, they differ in the extent to which the disutility from farmed production can...... be offset by the declaration of domestic origin, sustainability certifications, and presence of health benefits or safety claims. Results suggest an asymmetry between retailer and consumer preferences that might explain why seabream differentiated by claims still struggles to find the desired retail...

  14. Consumer Information in the food service industry vs. food retailing

    OpenAIRE

    Rogge, C.B.E.; Becker, Tilman C.

    2008-01-01

    In order to define consumer expectations over a traceability and information system for the entire food supply chain, the information behaviour of consumers in the food service industry has been subject to an analysis for the first time. In comparison to consumers in retailing, significant differences appear in information seeking behaviour as well as in the information desired.

  15. Marketing promotion in the consumer goods’ retail distribution process

    Directory of Open Access Journals (Sweden)

    S.Bălăşescu

    2013-06-01

    Full Text Available The fundamental characteristic of contemporary marketing is the total opening towards three major directions: consumer needs, organization needs and society’s needs. The continuous expansion of marketing has been accompanied by a process of differentiation and specialization. Differentiation has led to the so called “specific marketing”. In this paper, we aim to explain that in the retail companies, the concept of sales marketing can be distinguished as an independent marketing specialization. The main objectives for this paper are: the definition and delimitation of consumer goods’ sales marketing in the retail business and the sectoral approach of the marketing concept and its specific techniques for the retail activities.

  16. What Motivate Muslim Consumer to Patronage Islamic Based–Retail Store?

    OpenAIRE

    Fauzi, Waida Irani Mohd; Muhammad, Nazlida; Mokhtar, Sany Sanuri Mohd; Yusoff, Rushamie Zain

    2016-01-01

    There is a significant trend among Muslim consumers in reverting to Islamic way of life. The phenomenon somehow affected the Malaysian retail industry with specialty Islamic stores mushrooming, and retailers customizing retail elements to win the Muslim consumers segment. As the mainstream studies on retailing acknowledges the adaptation of retail elements to suit consumers’ segment, there are less report on customizing retail elements to religious consumer group such as Muslim consumers’ seg...

  17. Nudging consumer behaviour in retail stores

    DEFF Research Database (Denmark)

    Adam, Abdulfatah

    2016-01-01

    -effectiveness of alternative interventions in retail store settings. In cooperation with a supermarket chain in Denmark, we manipulated food locations inside the store so that relatively low energy dense products were placed favorable shelf locations. The underlying theory for the experiment was the behavioral approach (so...

  18. Retailers and consumers in sequential auctions of collectibles

    DEFF Research Database (Denmark)

    Vincent Lyk-Jensen, Stéphanie; Chanel, Olivier

    2007-01-01

    We analyse an independent private-value model, where heterogeneous bidders compete for objects sold in sequential second-price auctions. In this heterogeneous game, bidders may have differently distributed valuations, and some have multi-unit demand with decreasing marginal values (retailers......); others have a specific single-unit demand (consumers). By examining equilibrium bidding strategies and price sequences, we show that the presence of consumers leads to more aggressive bidding from the retailers on average and heterogeneous bidders is a plausible explanation of the price decline effect....... The study of the expected revenue of the seller confirms the interest of auctioneers in inviting different types of bidders...

  19. Consumer Preferences for Animal Source Foods in Uganda: Quality, Retail Forms and Retail Outlets

    Directory of Open Access Journals (Sweden)

    Nadhem Mtimet

    2013-10-01

    Full Text Available This paper presents the results of a rapid consumer survey undertaken in Uganda. The survey aimed at identifying preferred quality and safety attributes, retail forms and retail outlets for major livestock products and by type of consumers. Results of the survey, combined with nationally representative household datasets, allows description of both the quantitative and qualitative dimensions of the developing market for animal-source foods, which is anticipated to provide major business opportunities for small-scale livestock producers in the short and medium terms.

  20. The Value for the Consumer in Retail

    Directory of Open Access Journals (Sweden)

    Beatriz Cavalcante Chamie

    2015-01-01

    Full Text Available Shopping is not just a rational act, but also emotional, involving desire and pleasure. Therefore, retailers need to invest in actions, which create customer value, making the purchase an engaging time. The article’s objective is to understand what the shoppers, the role played by a person during the shopping process, value during the purchasing experience. The research used the meanend chains theory and the laddering technique to identify the formative value elements in a toy store. As a result, it contacted that to create value, the store should offer stimuli to assist children education, a magical and playful atmosphere, a variety that can awaken the child's desire, and foster a sense of a good purchase and the maximization of resources such as time and money. This research increases understanding, from the customer's perspective, of what is valued in a holistic shopping experience.

  1. Sowing Consumers in the Garden of Mass Retailing in Chile

    DEFF Research Database (Denmark)

    Ossandón, José

    2014-01-01

    It is known that some key elements of modern consumer credit were originally developed in department stores. However, almost no attention has been given to new developments in this area. This paper studies the case of retail credit in Chile. Special attention is given to a particular technique kn...

  2. STUDY AND ANALYSIS OF CONSUMER BUYING BEHAVIOR IN RETAIL MARKET

    OpenAIRE

    Manish Dubey; Dr. Siddharth Saini; Dr. Srishti Umekar

    2016-01-01

    The aim of this study are determining the impact of the most used tools of sales promotion in retail sector such as coupons, sample, price discount and buy one get one free on consumer buying behavior from two aspects are brand switching and customer loyalty. Consumer promotions should stimulate purchases, sustain brand-name recognition, and gain audience participation. Themes are underlying messages. Media should be selected. In this way include direct mail, newspapers, magazines, televis...

  3. Virtual store atmosphere in internet retailing: Measuring virtual retail store layout effects on consumer buying behaviour

    OpenAIRE

    Vrechopoulos, Adam P

    2001-01-01

    This thesis was submitted for the degree of Doctor of Philosophy and awarded by Brunel University. The research presented in this dissertation is concerned with the effects of the "virtual store atmosphere" on consumer buying behaviour within the context of Internet retailing. More specifically, the focus of this research is to investigate whether the virtual store layout, as a major virtual store atmosphere determinant, affects consumer buying behaviour during shopping activity w...

  4. Online grocery retailing: What do consumers think?

    DEFF Research Database (Denmark)

    Ramus, Kim Bjarne; Nielsen, Niels Asger

    2005-01-01

    Purpose: To use the theory of planned behavior (TPB) as a theoretical framework to explore in depth the range of beliefs held by consumers about internet shopping in general and internet grocery shopping in particular. Design/methodology/approach: Seven focus group interviews, four in the United...... beliefs in predicting internet shopping behavior. Practical implications: The findings could be used to direct attention to consumer beliefs about internet grocery shopping which have the potential of acting as barriers to this line of e-commerce. Originality/value: To shed some light on the role...

  5. Retail sector responses to changing consumer preferences

    DEFF Research Database (Denmark)

    Codron, Jean-Marie; Grunert, Klaus G.; Giraud-Heraud, Eric

    2005-01-01

    , more healthful, or produced in ways that are more beneficial to the environment and take animal welfare and equitable labor concerns into consideration. For example, 80 percent of the consumers in the European Union (EU) indicate a concern for animal welfare (Blandford and Fulponi, 1999), and European...... consumers are increasingly demanding organic food products and a wider selection of such products (Lohr, 2001). The social concerns for equitable income distribution and sustainable development are reflected in the growth of sales of products marketed under Fair Trade labels. The European Fair Trade market...

  6. Predicting retail banking consumer behaviour using statistics

    Directory of Open Access Journals (Sweden)

    Konstantinos Agaliotis

    2015-04-01

    Full Text Available The рurрοѕe οf any eсοnοmiс-based aсtivitу is the creation of needs. As the financial activities are not an exception to this rule, understanding clients’ necessities and their satisfaction is of primary concern for all financial institutions. Being conversant with the exact details that constitute client behaviour and the processes that lead to particular decisions, has become an advantage for financial institutions investing resources in it. Finally, it will not only pay off by satisfying the clients’ needs, but it will also secure a long-standing loyalty and relationships with them. As all relationships, the one between the client and the bank requires support and mutual understanding. Given the Serbian retail banking market, we may conclude the following: firstly, there is still potential for doing business in this filed; secondly, the particular segments of customers would accept new products; and thirdly, banks have to focus on the highest ranking clients concerning their credit worthiness. As regards the client behaviour over different product offerings, we can conclude that cash loans and credit card holders are not price sensitive, and that subsequently, the existing holders intend to increase their credit exposure.

  7. Does Practicing CSR Makes Consumers Like Your Shop More? Consumer-Retailer Love Mediates CSR and Behavioral Intentions

    Directory of Open Access Journals (Sweden)

    Ching-Wei Ho

    2017-12-01

    Full Text Available This research paper was designed to examine the influence of corporate social responsibility (CSR associations and environmental concerns on consumer-retailer love and attitude toward the retailer, as well as the subsequent effects on consumer behavioral intentions regarding the retailer, such as repeat patronage intention and willingness to pay a premium price for products offered by the retailer. In this study, a questionnaire survey was conducted on consumers for the purpose of investigating five proposed hypotheses. This research applied partial least squares (PLS to exam the hypotheses and analyze the data. The findings of this research indicated that CSR association and environmental concern both have positive effects on consumer-retailer love and attitude toward the retailer. Also, the results showed that consumer-retailer love has a significantly positive effect on consumer attitude towards the retailer. This paper establishes that consumer-retailer love and attitude toward a retailer are main mediators of the relationship between CSR associations, environmental concern, and consumer behavioral intentions.

  8. Does Practicing CSR Makes Consumers Like Your Shop More? Consumer-Retailer Love Mediates CSR and Behavioral Intentions

    Science.gov (United States)

    Ho, Ching-Wei

    2017-01-01

    This research paper was designed to examine the influence of corporate social responsibility (CSR) associations and environmental concerns on consumer-retailer love and attitude toward the retailer, as well as the subsequent effects on consumer behavioral intentions regarding the retailer, such as repeat patronage intention and willingness to pay a premium price for products offered by the retailer. In this study, a questionnaire survey was conducted on consumers for the purpose of investigating five proposed hypotheses. This research applied partial least squares (PLS) to exam the hypotheses and analyze the data. The findings of this research indicated that CSR association and environmental concern both have positive effects on consumer-retailer love and attitude toward the retailer. Also, the results showed that consumer-retailer love has a significantly positive effect on consumer attitude towards the retailer. This paper establishes that consumer-retailer love and attitude toward a retailer are main mediators of the relationship between CSR associations, environmental concern, and consumer behavioral intentions. PMID:29231873

  9. Does Practicing CSR Makes Consumers Like Your Shop More? Consumer-Retailer Love Mediates CSR and Behavioral Intentions.

    Science.gov (United States)

    Ho, Ching-Wei

    2017-12-12

    This research paper was designed to examine the influence of corporate social responsibility (CSR) associations and environmental concerns on consumer-retailer love and attitude toward the retailer, as well as the subsequent effects on consumer behavioral intentions regarding the retailer, such as repeat patronage intention and willingness to pay a premium price for products offered by the retailer. In this study, a questionnaire survey was conducted on consumers for the purpose of investigating five proposed hypotheses. This research applied partial least squares (PLS) to exam the hypotheses and analyze the data. The findings of this research indicated that CSR association and environmental concern both have positive effects on consumer-retailer love and attitude toward the retailer. Also, the results showed that consumer-retailer love has a significantly positive effect on consumer attitude towards the retailer. This paper establishes that consumer-retailer love and attitude toward a retailer are main mediators of the relationship between CSR associations, environmental concern, and consumer behavioral intentions.

  10. Consumers' multifaceted deal knowledge in a grocery retail setting

    DEFF Research Database (Denmark)

    Jensen, Birger Boutrup; Bech-Larsen, Tino

    2017-01-01

    of deal price status, typical deal price knowledge, and deal-spotting ability. Results show reasonably stable knowledge of typical deal prices, while knowledge of deal price status and deal-spotting ability improves significantly during grocery shopping. Surprisingly, consumers’ deal knowledge...... typical deal price knowledge. Furthermore, the findings suggest that consumers store internal reference deal prices. Retailers are therefore well advised to consider mixed depth and creative discount patterns to prevent ‘perfect’ perceptions of typical deal prices.......Despite its relevance to retailers, studies of consumers’ deal knowledge have been few. This study explores consumers’ deal knowledge before, during, and after the store visit applying a between-subjects field-study design with 1204 respondents. In particular, the authors investigate perception...

  11. The impact of the number of retail outlets on the market share of consumer goods' retail brands

    Directory of Open Access Journals (Sweden)

    Vlahović Marko

    2016-01-01

    Full Text Available The paper presents the research results of effects of retail brands of consumer goods on the market share they have in Serbia. In particular, the research includes the impact of the retail format on the growth or decrease in market share. The data were obtained from market retailing research of consumer goods on the Internet and the research carried out by the GFK agency. The study used a statistical method of data processing by the method of descriptive statistics. The survey showed that the Serbian retail market is still underdeveloped, and that the strongest impact on the market share of retail chain stores of consumer goods has the size of the retail network, as well as a strong dominance of traditional trade in comparison to organized one. The retail market in Serbia has a long period of consolidation forthcoming and also taking over such a status that organized trades or TOP 10 retail chains have already had in the most developed countries. The market share of TOP 10 retail chains in Serbia is now at the level slightly bigger than 30%, while those in developed market economies have a market share moving up to 75%.

  12. Consumer influence on retail prices of rice in Imo state of Nigeria ...

    African Journals Online (AJOL)

    Consumer influence on retail prices of rice in Imo state of Nigeria. ... Nigeria Agricultural Journal ... The study aimed at estimating consumers bargaining power and its effect on price flexibility of rice in the area. ... to retailers by educating consumers on technicality involved in marketing. ... AJOL African Journals Online.

  13. Consumer preferences for retailer brand architectures: Results from a conjoint study

    DEFF Research Database (Denmark)

    Grunert, Klaus G.; Esbjerg, Lars; Bech-Larsen, Tino

    2006-01-01

    Purpose: The purpose of this paper is to investigate how three dimensions of retailer brand architecture - share or retailer brands, quality of retailer brands and visibility of retailer brands - affect consumer intention to shop at stores Design/methodology/approach: A conjoint analysis......, with dominantly manufacturer brands, with quality of retailer brands at the same level as manufacturer brands, and with good visibility of retailer brands. Research limitations/implications: The results are based on the evaluation of hypothetical stores, and many additional factors affect store choice in the real...

  14. A CONCEPTUAL STUDY ON THE IMPACT OF ONLINE SHOPPING TOWARDS RETAILERS AND CONSUMERS

    OpenAIRE

    Kavya

    2016-01-01

    In Indian economic system the contribution of the Retail sector up to 10 per cent of GDP is remarkable. A retailer is a merchant or an agent or a business enterprise, whose main business is selling the goods and services directly to consumers through various distribution channels. The inception of Information Technology into business and trade has given birth to a new trend of business through online retailing all over the world. Many companies started retail business through hosting their o...

  15. Retail restructuring and consumer choice 1. Long-term local changes in consumer behaviour: Portsmouth, 1980 – 2002

    OpenAIRE

    Ian Clarke; Alan Hallsworth; Peter Jackson; Ronan de Kervenoael; Rossana Perez del Aguila; Malcolm Kirkup

    2006-01-01

    Over the last two decades fundamental changes have taken place in the global supply and local structure of provision of British food retailing. Consumer lifestyles have also changed markedly. Despite some important studies of local interactions between new retail developments and consumers, we argue in this paper that there is a critical need to gauge the cumulative effects of these changes on consumer behaviour over longer periods. In this, the first of two papers, we present the main findin...

  16. A STUDY OF THE CHANGING CONSUMER BUYING BEHAVIOUR IN ORGANISED RETAILING IN LUCKNOW CITY

    OpenAIRE

    Dr Zubair Ahmad

    2018-01-01

    The major factor of consumer behaviour in organised retailing is the changing buying behaviour. Various management thinkers have conducted several studies to understand the relationship of buying behaviour and organised retailing. Consumer behaviour is defined as the behaviour that consumers display in searching for, purchasing, using, evaluating and disposing of products and services that they expect will satisfy their needs. (L.G. Schiffman, L.L. Kanuk, 2005). Consumer buying behaviour ...

  17. Optimal demand shaping strategies for dual-channel retailers in the face of evolving consumer behavior

    OpenAIRE

    Mutlu, Nevin

    2016-01-01

    The advent of the Internet has not only enabled traditional brick-and-mortar retailers to open online channels, but also provided a platform that facilitated consumer-to-consumer information exchange on retailers and/or products. As a result, the purchasing decisions of today's consumers are often affected by the purchasing decisions of other consumers. In this dissertation, we adopt an interdisciplinary approach that brings together tools and concepts from operations management, economics, ...

  18. Brand Relationships on Retailing: The Impact of Image on Behavioral Intentions of Consumers Brand Relationships on Retailing: The Impact of Image on Behavioral Intentions of Consumers

    Directory of Open Access Journals (Sweden)

    Renata Livramento

    2011-04-01

    Full Text Available The electronics retail market has been growing in a remarkable way. On the other hand, the strong competition in retail and the fact that the same retailers sell products of similar brands and models, poses asignificant challenge for its differentiation. That's the purpose of this work, which aims at proposing a scale that measures these retailers' image, identifying the factors that impacted this image the most, as well as verifying the possible impacts of the image in the consumers' behavioral intentions. Thus, 48 detailed interviews and 4 discussion groups were carried out plus 490 questionnaires. After the scales were validated, a structural model was tested. It was observed that that the Instrumental elements, followed by the factors Products and Appearance/ Assistance in the Store were the ones that caused the biggest impact in the retailer's Image. On the other hand, the Image presented a high impact in the purchase intention and word of mouth communication, which is determinant for these retailers' performance in the market. The article contributes with the development of Image scale for Electronics' Retailers as well as in the evidence of the significant impacts of this image in the behavioral intentions. The image scale can also be applied by retailers in a managerial way as an image diagnosis and comparative measurement with competitors.The electronics retail market has been growing in a remarkable way. On the other hand, the strong competition in retail and the fact that the same retailers sell products of similar brands and models, poses asignificant challenge for its differentiation. That's the purpose of this work, which aims at proposing a scale that measures these retailers' image, identifying the factors that impacted this image the most, as well as verifying the possible impacts of the image in the consumers' behavioral intentions. Thus, 48 detailed interviews and 4 discussion groups were carried out plus 490 questionnaires

  19. Postponed variety creation: case study in consumer electronics retail

    DEFF Research Database (Denmark)

    Appelqvist, Patrik; Gubi, Ebbe

    2004-01-01

    Purpose – Postponement is known as a way to reduce risk and inventories while still providing high product variety and acceptable response times. The paper is a case study that uses simulation for quantifying these benefits for a consumer electronics company. Design/methodology/approach – Improve......Purpose – Postponement is known as a way to reduce risk and inventories while still providing high product variety and acceptable response times. The paper is a case study that uses simulation for quantifying these benefits for a consumer electronics company. Design...... is beneficial in retail. Findings – In the case company, shop inventory is necessary for high-volume and low-variety products. Postponing variety creation to shops has the potential to decrease inventories for these products by 40-80 per cent. The benefits of postponement depend on delivery speed requirement......, product value, product variety and shop size. Research limitations/implications – Many contributions on postponement have been conceptual. This study contains a quantitative test. The study considers both the spatial dimension (where) and the temporal dimension (when) of postponement. Practical...

  20. Postponed variety creation: case study in consumer electronics retail

    DEFF Research Database (Denmark)

    Appelqvist, Patrik; Gubi, Ebbe

    2005-01-01

    Purpose – Postponement is known as a way to reduce risk and inventories while still providing high product variety and acceptable response times. The paper is a case study that uses simulation for quantifying these benefits for a consumer electronics company. Design/methodology/approach – Improve......Purpose – Postponement is known as a way to reduce risk and inventories while still providing high product variety and acceptable response times. The paper is a case study that uses simulation for quantifying these benefits for a consumer electronics company. Design...... is beneficial in retail. Findings – In the case company, shop inventory is necessary for high-volume and low-variety products. Postponing variety creation to shops has the potential to decrease inventories for these products by 40-80 per cent. The benefits of postponement depend on delivery speed requirement......, product value, product variety and shop size. Research limitations/implications – Many contributions on postponement have been conceptual. This study contains a quantitative test. The study considers both the spatial dimension (where) and the temporal dimension (when) of postponement. Practical...

  1. E-commerce platform acceptance suppliers, retailers, and consumers

    CERN Document Server

    Chan, Hing; Yip, Nick

    2014-01-01

    This book aims to offer a comprehensive overview of the issues facing organizations when deciding whether to accept e-commerce as a platform for business. It provides a detailed evaluation of how the implementation of e-commerce may affect all parties within the supply chain: suppliers, retailers and consumers. It also compares various opportunities and threats of accepting e-commerce in order to conclude whether it might offer access to a new digital era, or whether it is an uncertain option yielding potential pitfalls. This book helps to reveal existing and future consequences of e-commerce acceptance, which are crucial for business decisions and operations in the present and going forward. It therefore provides a unique insight into emerging e-commerce platform acceptance, and is one of the first to provide a holistic perspective of how each party in the supply chain is affected  by e-commerce acceptance. E-commerce is bringing into view more flexible, effective and efficient ways of conducting business a...

  2. 27 CFR 6.95 - Consumer tasting or sampling at retail establishments.

    Science.gov (United States)

    2010-04-01

    ... 27 Alcohol, Tobacco Products and Firearms 1 2010-04-01 2010-04-01 false Consumer tasting or sampling at retail establishments. 6.95 Section 6.95 Alcohol, Tobacco Products and Firearms ALCOHOL AND... tasting or sampling at retail establishments. An industry member may conduct tasting or sampling...

  3. A Framework of Retailer-Manufacturer Cooperation and Coopetition: Consumer Durable Goods Retailers’ Case Studies

    Directory of Open Access Journals (Sweden)

    Marzanna Katarzyna Witek-Hajduk

    2017-03-01

    Full Text Available Objective: The purpose of this paper is to develop a framework of cooperation and coopetition between retailers and key manufacturers from a perspective of retailers offering consumer durables. Research Design & Methods: In order to answer the research questions semi-structured, in-depth and face-to-face interviews with managers of six SMEs or large retailers operating in Poland and offering consumer durables were carried out. Findings: The empirical studies confirm both cooperation and coopetition between retailers and manufacturers – suppliers of consumer durables depending on, among others, the category of consumer goods and the balance of power between retailers and manufacturers. The scope of cooperation is not too wide, and concerns only some of the value chain processes indicated in the literature. Implications & Recommendations: Conducted studies are exploratory and need to be deepen with the use of quantitative research that will help determine the impact of the balance of power between manufacturers and retailers and the strength of retailer-manufacturer relations on the range / areas and financial and non-financial performance of this cooperation. Contribution & Value Added: The originality of this work lies in studying some aspects of retailers’ relations with their key suppliers operating in consumer durables market.

  4. To buy or not to buy? An experimental study of consumer boycotts in retail markets

    Czech Academy of Sciences Publication Activity Database

    Tyran, J. R.; Engelmann, Dirk

    2005-01-01

    Roč. 72, č. 285 (2005), s. 1-16 ISSN 0013-0427 Institutional research plan: CEZ:AV0Z70850503 Keywords : retail market * consumers * prices Subject RIV: AH - Economics Impact factor: 0.647, year: 2005

  5. Reflection of Bratislava Retail Network in Selected Aspects of Consumer Behaviour

    Directory of Open Access Journals (Sweden)

    Pavol Kita

    2014-09-01

    Full Text Available The paper analyses the evolution of the retail network of the capital city of Slovakia Bratislava affecting buying behavior and lifestyle of its consumers. From the marketing point of view, it characterizes the current retail network in Bratislava and presents the main trends in the development of retail stores in Bratislava. It shows, on the one hand, how the importance of consumer behaviour rise in the decline economic prosperity during last years, while on the other hand, how the concentration in retail declines the chances for success of small independant food retail stores during last recent years. The authors used methodes, e. g. multidimentional scaling, GIS, for testing assesses the significance of these changes on the sample involving 11.389 repondents interviewed. The paper presents the results of research project VEGA No. 1/0039/11 Geographical Information System as a Source of Strategic Innovation of Enterprise from the Point of View of Strengthening its Competitiveness.

  6. Consumers' Reaction towards Involvement of Large Retailers in ...

    African Journals Online (AJOL)

    User

    markets, fair trade products need LRs distribution channels and not the old system of using speciality ... analysis employed to identify customers' reaction to large retailers' involvement in selling ...... The Journal of Socio-Economics. Vol. 37: pp.

  7. Consumer behaviour and order fulfilment in online retailing – A systematic review

    OpenAIRE

    Nguyen, D.H.; de Leeuw, S.L.J.M.; Dullaert, W.E.H.

    2018-01-01

    This paper provides a systematic review of consumer behaviour and order fulfilment in online retailing. The objective of this review is threefold: first, to identify elements of order fulfilment operations that are relevant to online consumer behaviour (purchase, repurchase, product return); second, to understand the relationship between order fulfilment performance and consumer behaviour; and third, to inspire future research on developing consumer service strategies that takes account of th...

  8. Consumer behaviour and order fulfilment in online retailing – a systematic review

    OpenAIRE

    Nguyen, D; De Leeuw, S; Dullaert, W

    2016-01-01

    This paper provides a systematic review of consumer behaviour and order fulfilment in online retailing. The objective of this review is threefold: first, to identify elements of order fulfilment operations that are relevant to online consumer behaviour (purchase, repurchase, product return); second, to understand the relationship between order fulfilment performance and consumer behaviour; and third, to inspire future research on developing consumer service strategies that takes account of th...

  9. Metrics for assessing retailers based on consumer perception

    Directory of Open Access Journals (Sweden)

    Klimin Anastasii

    2017-01-01

    Full Text Available The article suggests a new look at trading platforms, which is called “metrics.” Metrics are a way to look at the point of sale in a large part from the buyer’s side. The buyer enters the store and make buying decision based on those factors that the seller often does not consider, or considers in part, because “does not see” them, since he is not a buyer. The article proposes the classification of retailers, metrics and a methodology for their determination, presents the results of an audit of retailers in St. Petersburg on the proposed methodology.

  10. The Relevance of Shopper Logistics for Consumers of Store-Based Retail Formats

    DEFF Research Database (Denmark)

    Teller, Christoph; Kotzab, Herbert; Grant, David B.

    2012-01-01

    influence consumers' perceptions of shopping related costs. Nevertheless, shopper logistics does not affect consumer behaviour in terms of the share of visits of a store. These results are moderated by age, hedonic shopping orientation, shopping frequency, average spending per trip and store format......This paper discusses and empirically evaluates the relevance of shopping-related logistics for consumers of store-based retail formats. Based on a literature review a conceptual model was developed and subsequently tested using a survey of more than six hundred consumers in the grocery retail...... sector. Respondents were those primarily responsible for grocery shopping in their households located in a highly concentrated European urban retail market. Variance based structural equation modelling reveals that shopper logistics has a major impact on the convenience of store-based shopping and partly...

  11. Trade-offs in managing commercial consumer returns for online apparel retail

    NARCIS (Netherlands)

    de Leeuw, S.L.J.M.; Minguela-Rata, B.; Sabet, E.; Boter, J.; Sigurðardóttir, R.

    2016-01-01

    Purpose – The purpose of this paper is to investigate how online apparel retailers make trade-offs in achieving efficiency in handling consumer returns, attempting to reduce the number of consumer returns they are faced with and increasing sales through returns management.

  12. Consumer behaviour and order fulfilment in online retailing – A systematic review

    NARCIS (Netherlands)

    Nguyen, D.H.; de Leeuw, S.L.J.M.; Dullaert, W.E.H.

    2018-01-01

    This paper provides a systematic review of consumer behaviour and order fulfilment in online retailing. The objective of this review is threefold: first, to identify elements of order-fulfilment operations that are relevant to online consumer behaviour (purchase, repurchase, product return); second,

  13. Consumer preferences for over-the-counter drug retailers in the reregulated Swedish pharmacy market.

    Science.gov (United States)

    Håkonsen, Helle; Sundell, Karolina Andersson; Martinsson, Johan; Hedenrud, Tove

    2016-03-01

    Following a large regulatory reform in 2009, which ended the state's pharmacy monopoly, non-pharmacy retailers in Sweden today sell certain over-the-counter (OTC) drugs. The aim of this study was to investigate consumer preferences regarding OTC drug retailers and the reasons for choosing a pharmacy versus non-pharmacy retailer. We conducted a web survey aimed at Swedish adults. Out of a stratified sample of 4058 persons, 2594 agreed to take part (48% women; mean age: 50.3 years). Questions related to OTC drug use, retailer choice and factors affecting the participants' preferences for OTC drug retailers. Logistic regression was conducted to analyse OTC drug use and reasons for retailer choice in relation to sex, age and education. Nine in ten participants reported OTC drug use in the 6 months prior to the study. For their last OTC purchase, 76% had gone to a pharmacy, 20% to a grocery shop and 4% to a convenience store, gas station or online. Geographic proximity, opening hours and product range were reported as the most important factors in retailer choice. Counselling by trained staff was important to 57% of participants. The end of the state's pharmacy monopoly and the increase in number of pharmacies seem to have impacted more on Swedish consumers' purchase behaviours compared with the deregulation of OTC drug sales. Copyright © 2016 Elsevier Ireland Ltd. All rights reserved.

  14. SECTIONAL ANALYSIS OF POTENTIAL CONSUMERS OF RETAIL TRADING SERVICES OF POPULATION OF IZHEVSK

    Directory of Open Access Journals (Sweden)

    N.G. Sokolova

    2009-06-01

    Full Text Available Social trends and preferences of potential consumer of retail services when selling food products in Izhevsk, based on the data of marketing research are being studied. Sectional analysis for the given market is held. The trend of selected market section is described. The article contains the calculation of total market demand for retail trading services in Izhevsk for a moment in 2008.

  15. Mobile marketing: A literature review on its value for consumers and retailers

    OpenAIRE

    Ström, Roger; Vendel, Martin; Bredican, John

    2014-01-01

    The article describes the existing knowledge of how mobile marketing can increase the value for consumers and retailers. Mobile device shopping, and consumers0 use of mobile devices while shopping is shown to be both an extension of consumers0 shopping behaviours developed on Internet-connected desktop and laptop computers (PC), and potentially new behaviours based on a mobile devices0 uniquely integrated features such as camera, scanners and GPS. The article focuses on how mobile marketing c...

  16. The value of mobile marketing for consumers and retailers : a literature review

    OpenAIRE

    Ström, Roger; Vendel, Martin

    2012-01-01

    Purpose: In this review mobile device shopping, consumers' use of mobile devices while shopping, is assumed to be an extension of consumers' shopping behaviors developed on internet connected desktop and laptop computers (PC). The purpose is to describe existing knowledge on how mobile marketing can increase value for consumers and retailers, enabling more precise research and development of managerial concepts and tools, providing both managers and academ­ics with increased understanding of ...

  17. How changes in consumer behaviour and retailing affect competence requirements for food producers and processors

    DEFF Research Database (Denmark)

    Grunert, Klaus G.

    2006-01-01

    are singled out as especially important: consumer understanding, relationship management, and new product development. The development of market-related competencies aimed at exploiting trends in consumer behaviour and retailing will also entail changing forms of cooperation among members of the value chain......This paper analyses the changing competence requirements which members of the food chain face in their pursuit of competitive advantage. Two groups of trends serve as point of departure: more dynamic and heterogeneous consumer demands, which can be analysed in terms of consumer demands for sensory......, which favour both new ways of adding value but also new ways of matching consumer heterogeneity with heterogeneity in agricultural raw materials....

  18. How changes in consumer behaviour and retailing affect competence requirements for food producers and processors

    DEFF Research Database (Denmark)

    Grunert, Klaus G.

    are singled out as especially important: consumer understanding, relationship management, and new product development. The development of market-related competencies aimed at exploiting trends in consumer behaviour and retailing will also entail changing forms of cooperation among members of the value chain......This paper analyses the changing competence requirements which members of the food chain face in their pursuit of competitive advantage. Two groups of trends serve as point of departure: more dynamic and heterogeneous consumer demands, which can be analysed in terms of consumer demands for sensory......, which favour both new ways of adding value but also new ways of matching consumer heterogeneity with heterogeneity in agricultural raw materials....

  19. Retailer branding of consumer sales promotions. A major development in food marketing?

    Science.gov (United States)

    Hamlin, Robert P; Lindsay, Sophie; Insch, Andrea

    2012-02-01

    This article examines retailer branding of consumer price promotions. It discusses the mechanics of price promotions, consumers' reactions to them and the benefits that accrue to those that use them. It describes how large food retailers can now deploy branded price promotion systems that are fundamentally different to 'traditional' price promotions in both their mechanics and their effects on consumer decision processes. The article describes a field experiment that compared the performance of a food retailer's branded price promotion system with that of a generic (manufacturer) price promotion. The research involved three experiments that covered two food categories (sliced bread and margarine) and two levels of discount (10% and 20%). The results indicate that food retailers are able to attach powerful brands to their price promotion systems, and these brand heuristics can significantly increase consumer purchase intent relative to an equivalent generic/manufacturer promotion. This incremental heuristic effect was stable in both categories and for both levels of price discount studied. These results are consistent with the predictions of alternative, non-cognitive and heuristic based models of food consumer choice that have been published recently in 'Appetite'. Copyright © 2011 Elsevier Ltd. All rights reserved.

  20. Consumers' reaction towards involvement of large retailers in selling ...

    African Journals Online (AJOL)

    ... as to understand factors influencing purchase decision and, (2) Cluster analysis ... 'fair deal', 'fair trade promotion', 'social responsibility' and 'against own label' ... major factors that influence consumers' intention to purchase fair trade coffee ...

  1. Eco-friendly Retail Product Attributes, Customer Attributes and the Repurchase Intentions of South African Consumers

    OpenAIRE

    Job Dubihlela; Tandiswa Ngxukumeshe

    2016-01-01

    Purpose –Consumers are becoming progressively aware of the significance of eco-friendly activities, and their environmental consciousness drives them to consume eco-friendly products and services more, and prefer to support organisations that favor conservational practices. Increased environmental impacts bring a rise in concerns locally and globally, on sustainability issues aimed at reducing non-conservative consumption patterns. Retail organisations are increasingly developing and marketin...

  2. Determinants of the Credit Quality Decision on Retail Consumer

    Directory of Open Access Journals (Sweden)

    Suwinto Johan

    2017-11-01

    Full Text Available The aim of this study was to study the retail customers’ 4C (character, capacity, collateral, and capital that affected credit quality on finance companies. This study focused on the financing of used motorcycles from 2013-2014 with the position of balanced of book per December 2015. This study used artificial intelligence concept with scoring system. The dependent variable was the customer credit quality that was overdue 90 days, and the independent variables were character, capacity, collateral and capital of the customers. This study took samples of 67,500 customers using logistic regression test model. The empirical results showed that 4C had a significant effect on credit quality. There were 12 out of 13 variables that showed significant influence namely sex, age, length of stay, home ownership, marital status, employment status, cost ratio, motor guarantee brand, ownership status, down payment, and tenor. This significance was tested with a 5 percent confidence level. Income did not have significant effect.

  3. Consumers' evaluations of socially responsible activities in retailing

    NARCIS (Netherlands)

    Herpen, van E.; Pennings, J.M.E.; Meulenberg, M.T.G.

    2003-01-01

    The authors approached Corporate Social Responsibility (CSR) as a process in which particular CSR activities impact on consumers’ store evaluation and trust. They hypothesized that consumers classify CSR activities along two dimensions: (1) the beneficiary of the activity and (2) the intrinsic

  4. THE INFLUENCE OF RETAIL STORE IMAGE AND INDIVIDUAL FACTORS ON CONSUMER BUYING DECISIONS

    Directory of Open Access Journals (Sweden)

    Ioana Olariu

    2016-07-01

    Full Text Available In this article is examined the relationship between store image, individual factors and consumer purchase behavior. First link is made between consumer attitudes and his buying decisions. Second, the relationship between store image and consumer purchase behavior is mediated by attributes of retailer that include merchandising, store atmosphere, in-store service, accessibility, reputation, promotion, facilities and post-transaction service. This article is a theoretical approach on what is known about how people decide whether or not to buy something and then how they decide which item or items to buy and what retailer is the best choice. In the process of doing this, we will discover that the process of making a buying decision is not nearly as simply as it may seem. A good understanding about how consumers make buying decisions is very important in developing effective marketing plans. Marketers can change the design of the store interior, aisle layout, carpet and wall textures, scents, colors, shapes, and sounds experienced by the customers. Thus store image is a result of many variables which can be manipulated by the retailer to influence consumer mood and, subsequently, the buyer's behavior.

  5. Postponed variety creation: case study in consumer electronics retail

    DEFF Research Database (Denmark)

    Appelqvist, Patrik; Gubi, Ebbe

    2005-01-01

    Purpose – Postponement is known as a way to reduce risk and inventories while still providing high product variety and acceptable response times. The paper is a case study that uses simulation for quantifying these benefits for a consumer electronics company. Design/methodology/approach – Improve...... modular product architecture can be utilised to improve operational supply chain performance.......Purpose – Postponement is known as a way to reduce risk and inventories while still providing high product variety and acceptable response times. The paper is a case study that uses simulation for quantifying these benefits for a consumer electronics company. Design....../methodology/approach – Improvement potential is first evaluated qualitatively through interviews with dealers of the case company. Next, the benefit of postponement is evaluated quantitatively using discrete-event simulation with data from operational ERP systems. The conclusions identify conditions under which postponement...

  6. Service Quality and Consumer Perception on Retail Banking Facilities and Employees' Courtesy in Malaysia and New Zealand

    OpenAIRE

    Moha Asri Abdullah; Noor Hazilah Abd Manaf; Kamru Ahsan; Ferdous Azam

    2014-01-01

    Service quality and consumer perception are the issues being focused solicitously by the business community today. With the expansion of the banking sector and extensive market formation, scopes of different acuity and satisfaction level for consumers seem to impose a mingle game of their perception on service quality especially in retail banking. However, this study is focused on the service quality and consumer perception on retail banking facilities and employees' courtesy in Malaysia and ...

  7. Attributes of Lifestyle Consumer Related to the Use of Organic Products Retail Specialist

    Directory of Open Access Journals (Sweden)

    Sergio Silva Braga Junior

    2014-11-01

    Full Text Available To evaluate the relationship between attributes of lifestyle and consumption of organic products in specialty retail, this research sought to understand who the consumer of organic products in specialty retail. To serve this purpose, a field survey of qualitative and quantitative nature was conducted with a sample of 60 subjects covered at the time of purchase at a grocery store specializing in organic products in the city of São Paulo/SP. To justify the sample size G*Power 3.1.7 software with the specifications recommended in the literature. The collected sample was sufficient to detect the desired effects of Structural Equation Modeling with Partial Least Squares Method (Partial Least Square - PLS. As a result it was observed that consumers of organic produce state to adopt a healthy lifestyle and attributed the following determinants for buying organic produce factors: the quality and the benefits that accrue to the same health. 

  8. Consumer agency and food retailer choice in an American urban neighborhood

    Directory of Open Access Journals (Sweden)

    Brian Thomas

    2011-06-01

    Full Text Available Abstract This study examines the issue of consumer agency within the food system as manifested by food secure and food insecure households in an urban neighborhood in the United States. Using a self-administered mail survey this study examines food retailer perception and shopping behaviour of food secure and insecure households in Lansing, Michigan. Food security represents a useful lens through which to examine the issue of agency since food, while a necessary part of life, is nonetheless something that is difficult to access for a large sector of the population. By examining both food secure and food insecure households, light is shed on some of the factors that lead to the relative ability of each group to successfully and reliably obtain food. In particular, this study focuses on the perception and behaviour of consumers in relation to the decision to shop, or not to shop, at various food retailers. Some theories of consumer behaviour tend to focus either on class related cultural elements which determine taste preferences while other theories focus on structural elements of the food system which force a limited selection onto various social groups. While certainly class culture influences taste preference to some extent, results from this study suggest that structural elements of the food system and economic differences between food secure and food insecure households have a larger influence on store choice than cultural preferences. In fact, both food secure and insecure households indicated similar sets of criteria used in determining store choices. However, in examination of actual shopping behaviours, this study found that food insecure households are more likely to shop at deep discounters and more likely to travel farther to obtain food. These results suggest that structural elements such as food retailer locations limit the range of shopping options of food insecure households when compared to food secure households. Keywords: food

  9. The Impact of Visual Cues and Service Behavior on the Consumer Retail Experience

    OpenAIRE

    Bjerk, Taylor

    2015-01-01

    With product differentiation low in the retail industry, businesses need to create strong brand images and increase customer loyalty in order to remain competitive. Visual merchandising is one tool that businesses have to communicate their message in a compelling and strategic manner. Within the scope of visual merchandising there are a number of atmospherics, or cues, which include visual, tactile, and auditory, that can be used in conjunction with one another to influence consumer behavior....

  10. Portuguese quality wine and the region-of-origin effect: consumers' and retailers' perceptions

    OpenAIRE

    José Cadima Ribeiro; José de Freitas Santos

    2008-01-01

    This study investigates the relative importance of region of origin associated with extrinsic (price, brand, promotion) and intrinsic (grape, type of wine, colour, age, special references) cues in the decisions of final consumers and small retailers to buy Portuguese quality wine. In order to attain this goal we conducted a survey through face-to-face interviews in the Minho region. The results show that the dominant factor of influence in the acquisition of wine is the region of origin, both...

  11. EXPLORING THE CHOICE BEHAVIOR ON THE RETAILING DELIVERY PROVIDER FOR ONLINE AUCTION CONSUMERS

    OpenAIRE

    Wei-Shang Fan; Cheng-Min Feng; Yu-Kai Huang; Hsin-Ping Lin

    2012-01-01

    The development of e-commerce is an efficient business model that enables new relationships between consumers and suppliers. In particular, the online auction market is growing between 50% and 60% and, obviously, becoming a noticeable market. However, how to deliver goods to customers has become one of the challenges for sellers. In Taiwan, convenience stores have integrated e-commerce with the logistics system of convenience stores to a new retail delivery model: “Online shopping in an elect...

  12. An Exploratory Study on the Level of Trust towards Online Retailers among Consumers in the United Kingdom and Malaysia

    OpenAIRE

    Nasir, Rosniwati; Ponnusamy, Vanitha; Wazeer, Mohd Wazni

    2007-01-01

    This study aims to investigate the extant level of trust towards online retailers among consumers in two different geographical and cultural locations – UK and Malaysia based on Michell’s et al. trust model. The objectives of this study are: 1. To identify the predictive variables of customers’ trust towards online retailers 2. To ascertain the extent of the consumer trust variable as being the essential element of online shopping 3. To analyse the differences in perception of online trust be...

  13. Virtual reality internet retailing: experimental examination of interactive shopping interface – Store atmosphere effects on user-consumer behaviour

    OpenAIRE

    Krasonikolakis, I

    2010-01-01

    The objective of the present dissertation is to explore Virtual Reality as a new retailing channel through an interdisciplinary approach; Information Systems and Marketing. It is attempted to explore how new IS environments create new challenges for marketing and understanding online consumer behavior. The expected final outcome will be twofold. Primary, to provide evidence regarding causal relationships between Virtual Reality Retailing Store Atmosphere (VRRSA) components and Consumer Behavi...

  14. Consumer attitudes towards and satisfaction with emergency contraception counselling: experience from clinic and retail pharmacy settings.

    Science.gov (United States)

    Ragland, Denise; Battle, Marlene; Kueter, Teddi J; Payakachat, Nalin

    2015-10-01

    To collectively assess consumer attitudes towards and satisfaction with emergency contraception (EC) counselling by student pharmacists in two different locations: an academic healthcare clinic and a retail pharmacy. EC counselling was provided by trained student pharmacists utilizing a standardized education toolkit. Participants were asked to rate the counselling at the end of the knowledge survey. In addition to descriptive statistics, we compared the self-reported attitudes and satisfaction with the counselling between the two sites. The majority of participants from both settings rated 'strongly agree' on the attitude and satisfaction statements for the EC counselling. Participants from the clinic setting rated higher in two of the four statements than the participants from the retail setting. Participants had positive attitudes towards and were highly satisfied with the EC counselling in both settings. EC counselling should be encouraged in practice settings. © 2014 Royal Pharmaceutical Society.

  15. Assessing knowledge and practice of food producers, retailers and consumers of food labels in Bostanabad

    Directory of Open Access Journals (Sweden)

    M Ghochani

    2014-08-01

    Full Text Available Awareness of the information provided on food labels is important and will help the consumers to select standard food packaging. This knowledge can lead to improving the diet and health in the community. This study was carried out to determine the knowledge and practice of food producer retailers and consumers of food labels in Bostanabad, East-Azarbaijan province. In a descriptive and cross-sectional study, 1013 individuals were selected through random selection. Data on demographics and knowledge and practice of food retailers and consumers were collected by filling in a questionnaire and the results were compared. The age of participants ranged 16-65 years old and majority of them were between 40 and 60 years of age. According to the results, 75.7% of the participants read food labels during shopping.  Amongst mostly considered food labels to observe the production and expiry dates on labels. A minority of the participants read food labels for nutritional information, product weight, types of additives and artificial colors, etc. The results showed that knowledge of people about the nutritional information on food labels is very slight. Due to the high impact of nutritional knowledge on the performance of people, having an idea about the individual’s attention to the information on food labels is essential. It is important to achieve the proper nutritional behavior and reduce the risk of adverse effects associated with packaged foods.

  16. Consumer Perceptions of the Safety of Ready-to-Eat Foods in Retail Food Store Settings.

    Science.gov (United States)

    Levine, Katrina; Yavelak, Mary; Luchansky, John B; Porto-Fett, Anna C S; Chapman, Benjamin

    2017-08-01

    To better understand how consumers perceive food safety risks in retail food store settings, a survey was administered to 1,041 nationally representative participants who evaluated possible food safety risks depicted in selected photographs and self-reported their perceptions, attitudes, and behaviors. Participants were shown 12 photographs taken at retail stores portraying either commonly perceived or actual food safety contributing factors, such as cross-contamination, product and equipment temperatures, worker hygiene, and/or store sanitation practices. Participants were then asked to specifically identify what they saw, comment as to whether what they saw was safe or unsafe, and articulate what actions they would take in response to these situations. In addition to the survey, focus groups were employed to supplement survey findings with qualitative data. Survey respondents identified risk factors for six of nine actual contributing factor photographs >50% of the time: poor produce storage sanitation (86%, n = 899), cross-contamination during meat slicing (72%, n = 750), bare-hand contact of ready-to-eat food in the deli area (67%, n = 698), separation of raw and ready-to-eat food in the seafood case (63%, n = 660), cross-contamination from serving utensils in the deli case (62%, n = 644), and incorrect product storage temperature (51%, n = 528). On a scale of 1 to 5, where 1 was very unsafe and 5 was very safe, a significant difference was found between average risk perception scores for photographs of actual contributing factors (score of ca. 2.5) and scores for photographs of perceived contributing factors (score of ca. 2.0). Themes from the focus groups supported the results of the survey and provided additional insight into consumer food safety risk perceptions. The results of this study inform communication interventions for consumers and retail food safety professionals aimed at improving hazard identification.

  17. The benefit of manufacturing postponement in consumer electronics distribution and retailing

    DEFF Research Database (Denmark)

    Appelqvist, P.; Gubi, Ebbe

    2004-01-01

    is required to balance the savings in shops with additional efforts in product development and the complexity of maintaining additional supply chain concepts. The case company is a manufacturer of consumer electronics with over 1200 dedicated retail outlets worldwide. We first interviewed case company....... Results indicate that shop inventory is necessary for high-volume, low-variety products. Manufacturing postponement seems most beneficial when: 1) Customers require a delivery time that is too short to enable ship to order from a central location 2) Product value is high enough to justify additional...

  18. Marketing strategy for luxury retail : how to attract international consumers of luxury in Portugal : Fashion Clinic case study

    OpenAIRE

    Candeias, Marta Pimentel

    2012-01-01

    Nowadays the luxury market is characterized by the high competitiveness and current globalization, with retailers and brands themselves making a great effort to achieve success. In Portugal, despite the unfavorable economic situation that the country undergoes, the luxury retail market has accompanied this increase global trend. Such a growth is meaningfully due to the increasing demand of international luxury brands by foreigners from emerging countries like Angola or Brazil. These consumers...

  19. Regulations as a Tool to Increase Consumer Protection on the European Retail Payment Market

    Directory of Open Access Journals (Sweden)

    Janina Harasim

    2018-03-01

    Full Text Available Aim/purpose - The purpose of the paper is to identify the main areas of customers' threats concerning using financial services and the in-depth review of European industry- -specific consumer regulations concerning current accounts and payments. Design/methodology/approach - Desk research including in-depth analysis of industry- specific consumer regulations referring to current accounts and payment services having the character of EU directives and regulations, European Commission reports, and documents. Findings - The paper shows that consumers' interests are threatened even when they use basic financial services as current account and combined payment instruments. The analysis based on of desk resources has revealed that the regulations give effect to customer protection only if they strictly correspond to defined areas of threats and particular types of risks. Research implications/limitations - The experience of the recent financial crisis proved that the asymmetry of knowledge and information was one of the crucial reasons disrupting customers' position on financial markets. Research findings will help to identify gaps in regulations and develop the quality of further initiatives aimed on informing customers about the implementation of regulations and improving their financial literacy level. Originality/value/contribution - The payment products are rarely discussed in the literature in the context of consumers' protection and financial regulations. This paper contributes to the debate by providing an overview of financial consumer protection issues concerning retail payments.(original abstract

  20. The Influence of Muslim Consumers Perception Toward Halal Food Product on Attitude and Purchase Intention at Retail Stores

    OpenAIRE

    Widodo, Teguh

    2013-01-01

    The existence of halal food product which presented in the POP displays of halal product at retail stores become increasingly important for Muslim consumers, particularly Muslim consumers who living in a country where the majority of the population are not Muslim.Consequently, the purpose of this research is to study and try to investigate and also clarify how Muslim consumers perception toward the variables (safety, religious values, health and exclusivity) of halal food product which presen...

  1. Preferences for Physical and Virtual Retail Formats Choice: The Case of Polish Consumers

    Directory of Open Access Journals (Sweden)

    Radoslaw Macik

    2014-03-01

    Full Text Available Paper discusses Polish consumers’ behaviour and preferences for retail channel and format choice on the background of relevant literature. Results include perception maps created using multidimensional scaling (MDS on data from two studies: in 2008 and 2012, giving possibility to assess changes at the economic slowdown. Two-dimensional solutions are fitting the data very well and allow to describe compared formats in terms of perceived level of personal interactions with the sales personnel, and perceived total cost for consumer. During analysed period perception of discount stores substantially changed – previously perceived as similar to marketplace, now they are closer convenience stores. Virtual channel formats are still perceived as separate cluster in comparison to physical ones. Declared shopping frequency for 15 formats from both channels is compared with emotional attitudes toward them. Inaddition, UNIANOVA procedure has been used to find connections with shopping frequency and demographic variables as well as decision-making styles.

  2. A target group-specific approach to ''green'' power retailing: students as consumers of renewable energy

    International Nuclear Information System (INIS)

    Gossling, S.; Kunkel, T.; Schumacher, K.; Heck, N.; Birkemeyer, J.; Froese, J.; Naber, N.; Schliermann, E.

    2005-01-01

    An extensive body of literature exists on the obstacles that have to be overcome in green power retailing. In this article, target group-specific marketing is evaluated as a strategy to increase the share of residential customers of green power. A sample of students in the city of Freiburg, Germany was interviewed in order to assess their awareness of environmental issues, their willingness to change to green power products, and to better understand individual hindrances in changing the power supplier. The analysis shows that students are highly positive towards green power products, but for several reasons difficult to reach in marketing campaigns. Aspects to be considered in addressing this consumer-group include the students' particular expectations towards green products, their living-conditions, price sensitivity, and their perception of the relative effort involved in changing the power provider. (author)

  3. The Effects of Modern Food Retail Development on Consumers, Producers, Wholesalers and Traditional Retailers: The Case of West Java

    NARCIS (Netherlands)

    S. Sunanto (Sandra)

    2013-01-01

    textabstractIn developing countries, retail development was never considered as a strategy to boost the economy until the Asian financial crisis happened in 1998, which made the countries could not rely on their exports anymore. Indonesia experienced a difficult economic period and it became worse

  4. 40 CFR 80.571 - What labeling requirements apply to retailers and wholesale purchaser-consumers of NRLM diesel...

    Science.gov (United States)

    2010-07-01

    ... (CONTINUED) REGULATION OF FUELS AND FUEL ADDITIVES Motor Vehicle Diesel Fuel; Nonroad, Locomotive, and Marine... June 1, 2007, and beyond, for pumps dispensing non-motor vehicle diesel fuel for use other than in... retailers and wholesale purchaser-consumers of NRLM diesel fuel or heating oil beginning June 1, 2007? 80...

  5. 40 CFR 80.573 - What labeling requirements apply to retailers and wholesale purchaser-consumers of NRLM diesel...

    Science.gov (United States)

    2010-07-01

    ... (CONTINUED) REGULATION OF FUELS AND FUEL ADDITIVES Motor Vehicle Diesel Fuel; Nonroad, Locomotive, and Marine Diesel Fuel; and ECA Marine Fuel Labeling Requirements § 80.573 What labeling requirements apply to... retailers and wholesale purchaser-consumers of NRLM diesel fuel and heating oil beginning June 1, 2012? 80...

  6. 40 CFR 80.572 - What labeling requirements apply to retailers and wholesale purchaser-consumers of NR and NRLM...

    Science.gov (United States)

    2010-07-01

    ... PROGRAMS (CONTINUED) REGULATION OF FUELS AND FUEL ADDITIVES Motor Vehicle Diesel Fuel; Nonroad, Locomotive, and Marine Diesel Fuel; and ECA Marine Fuel Labeling Requirements § 80.572 What labeling requirements... retailers and wholesale purchaser-consumers of NR and NRLM diesel fuel and heating oil beginning June 1...

  7. 40 CFR 80.574 - What labeling requirements apply to retailers and wholesale purchaser-consumers of ECA marine...

    Science.gov (United States)

    2010-07-01

    ... 40 Protection of Environment 16 2010-07-01 2010-07-01 false What labeling requirements apply to retailers and wholesale purchaser-consumers of ECA marine fuel beginning June 1, 2014? 80.574 Section 80.574 Protection of Environment ENVIRONMENTAL PROTECTION AGENCY (CONTINUED) AIR PROGRAMS (CONTINUED) REGULATION OF...

  8. 76 FR 22103 - The Consumer and Governmental Affairs Bureau Seeks Comment on “Need for Speed” Information for...

    Science.gov (United States)

    2011-04-20

    ...In this document, the Commission, via the Consumer and Governmental Affairs Bureau (Bureau), seeks input on the information necessary for consumers to make informed choices among competing broadband Internet access services. According to the most recently available data, many consumers lack information about their broadband connection's performance and its ability to support different services and activities online. This document seeks comment about the speed and performance required for the range of Internet applications consumers intend to use, and how to communicate that information to consumers.

  9. Consumer preferences for retailer brand architectures: Results from a conjoint study

    DEFF Research Database (Denmark)

    Grunert, Klaus G.; Esbjerg, Lars; Bech-Larsen, Tino

    2006-01-01

    , with dominantly manufacturer brands, with quality of retailer brands at the same level as manufacturer brands, and with good visibility of retailer brands. Research limitations/implications: The results are based on the evaluation of hypothetical stores, and many additional factors affect store choice in the real...... world. Practical implications: Results suggest that we may be heading towards a polarized retail market, mainly divided between discount concepts and high quality retailer brand concepts. Originality/value: The paper is innovative in isolating the effect of dimensions of retailer brand architecture...

  10. The influence of an online auction's product price and e-retailer reputation on consumers' perception, attitude, and behavioral intention.

    Science.gov (United States)

    Wu, Wann-Yih; Huang, Po-Ching; Fu, Chen-Su

    2011-06-01

    Online auctions combine the conventional auction model with information technology. However, information asymmetry within such auctions causes risks and uncertainties that influence consumer purchase intentions. In this study, a 2 (product price: high vs. low) × 2 (e-retailer reputation: high vs. low) experimental design was used to understand whether the product price and e-retailer reputation will influence consumers' perceived risk, attitude toward the website and purchase intention. The results of this study indicate that perceived risk negatively influences consumer attitude toward the website and online purchase intention, while consumer attitude toward the website positively influences purchase intention. Moreover, involvement moderates the influence of product price and e-retailer reputation only on social risk but does not have a significant effect on consumer attitude toward the website. This study contributes to a more comprehensive understanding of online auction users' behavior. Finally, the managerial implications, limitations and future research directions are also provided. © 2011 The Authors. Scandinavian Journal of Psychology © 2011 The Scandinavian Psychological Associations.

  11. Consumer Exposure to Antimicrobial Resistant Bacteria From Food at Swiss Retail Level

    Directory of Open Access Journals (Sweden)

    Christoph Jans

    2018-03-01

    Full Text Available Background: Antimicrobial resistance (AMR in bacteria is an increasing health concern. The spread of AMR bacteria (AMRB between animals and humans via the food chain and the exchange of AMR genes requires holistic approaches for risk mitigation. The AMRB exposure of humans via food is currently only poorly understood leaving an important gap for intervention design.Method: This study aimed to assess AMRB prevalence in retail food and subsequent exposure of Swiss consumers in a systematic literature review of data published between 1996 and 2016 covering the Swiss agriculture sector and relevant imported food.Results: Data from 313 out of 9,473 collected studies were extracted yielding 122,438 food samples and 38,362 bacteria isolates of which 30,092 samples and 8,799 isolates were AMR positive. A median AMRB prevalence of >50% was observed for meat and seafood harboring Campylobacter, Enterococcus, Salmonella, Escherichia coli, Listeria, and Vibrio spp. and to a lesser prevalence for milk products harboring starter culture bacteria. Gram-negative AMRB featured predominantly AMR against aminoglycosides, cephalosporins, fluoroquinolones, penicillins, sulfonamides, and tetracyclines observed at AMR exposures scores of levels 1 (medium and 2 (high for Campylobacter, Salmonella, E. coli in meat as well as Vibrio and E. coli in seafood. Gram-positive AMRB featured AMR against glycoproteins, lincosamides, macrolides and nitrofurans for Staphylococcus and Enterococcus in meat sources, Staphylococcus in seafood as well as Enterococcus and technologically important bacteria (incl. starters in fermented or processed dairy products. Knowledge gaps were identified for AMR prevalence in dairy, plant, fermented meat and novel food products and for the role of specific indicator bacteria (Staphylococcus, Enterococcus, starter culture bacteria and their mobile genetic elements in AMR gene transfer.Conclusion: Raw meat, milk, seafood, and certain fermented dairy

  12. Consumer Exposure to Antimicrobial Resistant Bacteria From Food at Swiss Retail Level

    Science.gov (United States)

    Jans, Christoph; Sarno, Eleonora; Collineau, Lucie; Meile, Leo; Stärk, Katharina D. C.; Stephan, Roger

    2018-01-01

    Background: Antimicrobial resistance (AMR) in bacteria is an increasing health concern. The spread of AMR bacteria (AMRB) between animals and humans via the food chain and the exchange of AMR genes requires holistic approaches for risk mitigation. The AMRB exposure of humans via food is currently only poorly understood leaving an important gap for intervention design. Method: This study aimed to assess AMRB prevalence in retail food and subsequent exposure of Swiss consumers in a systematic literature review of data published between 1996 and 2016 covering the Swiss agriculture sector and relevant imported food. Results: Data from 313 out of 9,473 collected studies were extracted yielding 122,438 food samples and 38,362 bacteria isolates of which 30,092 samples and 8,799 isolates were AMR positive. A median AMRB prevalence of >50% was observed for meat and seafood harboring Campylobacter, Enterococcus, Salmonella, Escherichia coli, Listeria, and Vibrio spp. and to a lesser prevalence for milk products harboring starter culture bacteria. Gram-negative AMRB featured predominantly AMR against aminoglycosides, cephalosporins, fluoroquinolones, penicillins, sulfonamides, and tetracyclines observed at AMR exposures scores of levels 1 (medium) and 2 (high) for Campylobacter, Salmonella, E. coli in meat as well as Vibrio and E. coli in seafood. Gram-positive AMRB featured AMR against glycoproteins, lincosamides, macrolides and nitrofurans for Staphylococcus and Enterococcus in meat sources, Staphylococcus in seafood as well as Enterococcus and technologically important bacteria (incl. starters) in fermented or processed dairy products. Knowledge gaps were identified for AMR prevalence in dairy, plant, fermented meat and novel food products and for the role of specific indicator bacteria (Staphylococcus, Enterococcus), starter culture bacteria and their mobile genetic elements in AMR gene transfer. Conclusion: Raw meat, milk, seafood, and certain fermented dairy products

  13. Consumer Perception of Retail Pork Bacon Attributes Using Adaptive Choice-based Conjoint Analysis and Maximum Differential Scaling.

    Science.gov (United States)

    McLean, K G; Hanson, D J; Jervis, S M; Drake, M A

    2017-11-01

    Bacon is one of the most recognizable consumer pork products and is differentiated by appearance, flavor, thickness, and several possible product claims. The objective of this study was to explore the attributes of retail bacon that influence consumers to purchase and consume bacon. An Adaptive Choice-Based Conjoint (ACBC) survey was designed for attributes of raw American-style bacon. An ACBC survey (N = 1410 consumers) and Kano questioning were applied to determine the key attributes that influenced consumer purchase. Attributes included package size, brand, thickness, label claims, flavor, price, and images of the bacon package displaying fat:lean ratio. Maximum Difference Scaling (MaxDiff) was used to rank appeal of 20 different bacon images with variable fat:lean ration and slice shape. The most important attribute for bacon purchase was price followed by fat:lean appearance and then flavor. Three consumer clusters were identified with distinct preferences. For 2 clusters, price was not the primary attribute. Understanding preferences of distinct consumer clusters will enable manufacturers to target consumers and make more appealing bacon. Adaptive Choice-Based Conjoint (ACBC) is a research technique that allows consumers to react to assembled products and identify product attributes that they prefer. Kano questions allow researchers to look at the individual aspects of a product and understand consumer sentiment and expectations towards those product qualities while Maximum Difference scaling allows consumers to directly rank single attributes of a product relative to one another. A combination of these 3 approaches can provide key understandings on consumer perception of retail bacon allowing companies to optimize and maximize their development and advertising resources. © 2017 Institute of Food Technologists®.

  14. Selling to the multi-channel consumer : strategic and operational challenges for multi-channel retailers

    NARCIS (Netherlands)

    van Ameijden, D.; van Vulpen, J.; Huismans, J.; Wenting, R.; Krawczyk, A.; Weltevreden, J.W.J.; Krawczyk, A.C.

    2012-01-01

    Het ontwikkelen van een goede multichannel strategie is één van de belangrijkste uitdagingen waar retailers vandaag de dag voor staan. Een toenemend aantal ‘traditionele’ retailers ziet het opzetten van een webshop als een belangrijke aanvulling op hun fysieke winkels en probeert te profiteren van

  15. SEGMENTING RETAIL MARKETS ON STORE IMAGE USING A CONSUMER-BASED METHODOLOGY

    NARCIS (Netherlands)

    STEENKAMP, JBEM; WEDEL, M

    1991-01-01

    Various approaches to segmenting retail markets based on store image are reviewed, including methods that have not yet been applied to retailing problems. It is argued that a recently developed segmentation technique, fuzzy clusterwise regression analysis (FCR), holds high potential for store-image

  16. Internet as a new communication, retail and distribution channel for young consumers

    Directory of Open Access Journals (Sweden)

    Vatroslav Škare

    2006-12-01

    Full Text Available Marketing aspects of the Internet can be examined through a great number of researches on marketing practices conducted via the Internet. A number of authors consider the Internet as new marketplace (marketspace, where the exchange of both traditional and new values (i.e. digital products and services takes place. The Internet supports almost all aspects of a company’s business activities and can be applied with respect to all the elements of marketing mix. The subject of this paper is the role of adoption and use of the Internet as a new communication, retail and distribution channel for young consumers. The research was conducted in January 2006 and included 869 students from nine faculties at the University of Zagreb. Students represent an important marketing segment for Internet marketing activities since they are considered to be advanced users of the Internet. The relevance of students’ Internet adoption and use is determined by the following reasons: students are consumers; senior students will soon become young employed professionals with their own income (their spending will increase rapidly; in the near future, senior students will, to some extent, be decision makers on the implementation of business activities via the Internet. Research results show that students actively use the Internet, primarily as a communication channel. The student use of the Internet for purchasing tangible products is rare but their use of services via the Internet is considerable. Students find using the Internet to be a non-complex activity. There is no significant difference in the perception of complexity of the Internet usage among respondents with different computer and English language skills or with respect to their majoring fields (Arts, Biomedicine, Biotechnology, Engineering, Humanities, Natural and Social Sciences. A perception of the complexity of product purchase and service usage via the Internet is influenced by the experience that

  17. Ambient Smell and the Retail Environment: Relating Olfaction Research to Consumer Behavior

    OpenAIRE

    Ward, Philippa; Davies, Barry; Kooijman, Dion

    2004-01-01

    This paper focuses on the use of ambient scent within retail environments, and investigates those mediating factors that help shape the emotional and behavioural responses that are stimulated. In doing so, it draws on the work of Mehrabian and Russell (1974), and attempts to contribute to the work on ambient scent in retailing by extending and elaborating the Gulas and Bloch (1995) model to encompass current research on human olfaction. The paper also introduces and specifically considers the...

  18. Energy-saving implications from supply chain improvement: An exploratory study on China's consumer goods retail system

    International Nuclear Information System (INIS)

    Wang, Xi; Cai, Hua; Florig, H. Keith

    2016-01-01

    Despite significant public attentions to green supply chain management, few studies have explicitly addressed the energy implications of consumer-goods supply surplus, especially in developing countries like China. This study explored the energy-saving potential from improving supply chain efficiencies and reducing excess inventory in China's retail system from a life-cycle perspective. Through embodied energy analysis, we found that energy invested pre-manufacture contributed 80–95% of the total energy embodied in consumer products. Although embodied energy intensities had declined by 60–90% since the mid-1990s, the lessened marginal improvements implied that 'low hanging fruits' have largely been captured, and the search for new opportunities for energy-saving is in demand. Positive correlations between total economic inputs and embodied energy in consumer goods indicated possible synergy effect between cost-reduction and energy-saving in supply system management. And structural path analysis identified sector-specific energy management priorities for each retail-related sector. This study suggested that improving supply chain efficiencies provides a promising supplement to China's current industrial energy-efficient projects which target reducing direct energy use per se as an intra-firm cost-saving measure. From the life-cycle perspective, the definition of 'green sector' might have to be reconsidered in China towards a more energy-efficient economy and society.

  19. CSR in the Fast Moving Consumer Goods Retail Industry of Brunei Darussalam and its Influence on Supply Chain Management

    OpenAIRE

    Mohd Suria, Siti Fatimah Masayu

    2008-01-01

    This dissertation is on the subject of corporate social responsibility (CSR), specifically looking at CSR in one of Brunei Darussalam's industries, to shed some light on the state of CSR in the country. The Fast moving Consumer Goods (FMCG) retail industry is chosen and three of the largest local firms are involve in the study. The main objective of the study is to find out the extent of CSR in these companies and to see if CSR has permeated into their supply chain management. A qualitative m...

  20. Fanning the flames? : How media coverage of a price war impacts retailers, consumers and investors

    NARCIS (Netherlands)

    van Heerde, H.J.; Gijsbrechts, E.; Pauwels, K.

    2015-01-01

    This paper explores how media coverage of a price war impacts customer, retailer and investor reactions over time. Based on data covering a Dutch supermarket price war (2003–2005), the authors find that price reductions, and especially deep ones, trigger media coverage of the price conflict. This

  1. The usability and applicability of Porter’s Generic Strategies typology in a retail context, with regard to consumer perceptions on value.

    OpenAIRE

    Gindy, Andrew

    2012-01-01

    While Porter’s Generic Strategies are a widely accepted typology of strategic options for businesses in most contexts, previous studies linking the framework to the retail industry are not as widely seen. The purpose of this project is to approach the subject area to analyse whether retail Multinational Enterprises in today's economic climate adhere to the principles Porter outlines in his seminal framework, or, if they combine all elements of his typology in order to provide consumers with a...

  2. Relationship between CEO remuneration and company financial performance in the South African retail and consumer goods sector

    Directory of Open Access Journals (Sweden)

    Mark Bussin

    2015-04-01

    Full Text Available Purpose: This study was motivated by the need to better understand the effects of the global financial crisis in 2008 on the relationship between company financial performance and CEO guaranteed cost to company (CTC. The aim of this study was to understand the relationship between company financial performance using DuPont analysis and CEO guaranteed CTC in the South African retail and consumer goods sector. Design: The research was a quantitative, archival study of companies listed on the Johannesburg Stock Exchange (JSE, measured over a period of six years (2006–2011. The statistical analysis included regression and correlation analysis. Findings: The research found that CEO guaranteed CTC has shown no sensitivity towards company financial performance in terms of DuPont analysis over the six-year period, which included the global financial crises in 2008. Furthermore, a negative relationship existed between the return on equity and the guaranteed CTC of CEOs in the retail and consumer goods sector during this period. Practical implications: The findings suggest that there is misalignment between company strategy and performance and the guaranteed CTC of CEOs. A practical implication would be to have independent and competent remuneration committees ensuring alignment of the interests of a company with those of its leaders in this regard.

  3. When being international is worth it: The effect of a retail brand’s international presence on consumer attitudes

    Directory of Open Access Journals (Sweden)

    Renata Fernandes Galhanone

    2015-05-01

    Full Text Available A number of academic studies have investigated the "country-of-origin effect", i.e., the influence of a product’s country of origin on the attitudes of consumers. It is known that countries with a higher level of socioeconomic development generate more favorable attitudes towards their goods, and that this influence is moderated by the degree of consumer involvement with the product category. Most previous studies have investigated mainly tangible products, however, this study examines the country-of-origin effect for services using an unexplored and distinct approach: the presence of a brand in various cities across the world as an advertising appeal, without explicitly mentioning the country of origin. Specifically, we create a scenario in which two new retail brands in product categories with low and high consumer involvement are established in Brazil, and the presence of these products in cities of developed countries (vs emerging is mentioned. The results show that their presence in developed (vs emerging cities has a more positive effect on purchasing intent, attitudes as well as the perceived success for the high-involvement category (clothing store, when compared to the low-involvement category (supermarket. This study contributes to the marketing literature by demonstrating that presence in developed cities can have the same effect on consumer attitudes as the communication of the country of origin, and that this effect is moderated by the degree of consumer involvement with a category

  4. 76 FR 11462 - Consumer and Governmental Affairs Bureau Seeks Comment on Application of New and Emerging...

    Science.gov (United States)

    2011-03-02

    ... Affairs Bureau Seeks Comment on Application of New and Emerging Technologies for Video Relay Service Use... seeks comment regarding new and emerging technologies that may be used to access Video Relay Service... methods: Electronic Filers: Comments may be filed electronically using the Internet by accessing the...

  5. Local and Sustainable Food Supply: The Role of European Retail Consumer Co-operatives

    Directory of Open Access Journals (Sweden)

    Martin Hingley

    2012-03-01

    Full Text Available  This paper investigates the rationale for local and sustainable food systems and retailer co-operatives as their entry points within local conditions. Emphasis is on localised food networks and connection between socially as well as environmentally sustainable production, distribution and consumption. Investigated is the premise that co-operative organisational structures, for reasons of their long-term socially responsible origins are at the forefront of development of local and sustainable food systems and are thereby in a position to offer a specific contribution to market development. Two key research questions are proposed: Firstly, is there a pre-determination of co-operatives to issues of sustainable and local food sourcing given the historical and practical context of their ethical/socially responsible and stakeholder-based business model? Secondly, do co-ops express support for re-localising food systems and what contribution do they make concerning sustainable food and their relationships with local food suppliers? The method of investigation is through a two country retailer co-operative sector analysis and comparison (Finland and Italy. The enquiry is qualitative and exploratory in nature in the form of an embedded, multiple case design. The paper makes practical and theoretical contribution to knowledge concerning interpretation of ‘localness’ in food, the role of co-operatives and the co-operative ethos in sustainable food systems and the development of the local food economy. Results of the study show a positive relationship between co-operative ethos and (social sustainability in local food, but the de-centralised nature of retailer co-operation also provides a barrier to replication of good practice.

  6. An Empirical Study Of Consumer Behavior For Organized Retail Sector In Vadodara City

    OpenAIRE

    Pandya, Dr. Amit R.; Bariya, Kameshvari J.

    2015-01-01

    In this research paper, primary data was collected from respondents of Vadodara city in Gujarat. For this purpose three shopping malls were selected RPG group, Future group and Aditya Birala group. Through this study we have tried to find out consumer behaviour of respondents when they shop through malls. As a part of consumer behaviour, their perceptions, motivation levels and demographic factors were studied. We have also tried to study the reasons for preference of a shopping mall and t...

  7. Retailer buying behaviour: A review

    DEFF Research Database (Denmark)

    Hansen, Tommy Holm; Skytte, Hans

    1998-01-01

    With centralised buying organisations, growth in market coverage and turn over retailers have become gatekeepers to the consumer markets. Therefore, knowledge about retailers' and trade buyers' buying behaviour has become important to producers. W review the literature on retailer buying behaviour...... committees, the relationship with manufacturers, European buying alliances, the use of information, retail buyer task, sales man influences, acce of trade deals, country or origin effects and new information technology. Keywords Retailer buying behaviour, review, buying criteria, retailing, assortment...

  8. Behavior analysis in consumer affairs: encouraging dental professionals to provide consumers with shielding from unnecessary X-ray exposure

    International Nuclear Information System (INIS)

    Greene, B.F.; Neistat, M.D.

    1983-01-01

    An unobtrusive observation system was developed to determine the extent to which dental professionals in two communities provided lead shielding to patients during X-ray exams. A lengthy baseline revealed low and irregular provision of shielding among half of these professionals. Subsequently, a program was undertaken by a consumer's group in which these professionals were requested to provide shielding and were given confidential feedback regarding its use during the baseline period. The provision of shielding dramatically increased at all offices and was maintained throughout a follow-up period extending to more than 9 months after the program's implementation. Little or no generalized effect was observed in the occurrence of three collateral behaviors that were also assessed throughout the study

  9. Monitoring the availability of healthy and unhealthy foods and non-alcoholic beverages in community and consumer retail food environments globally.

    Science.gov (United States)

    Ni Mhurchu, C; Vandevijvere, S; Waterlander, W; Thornton, L E; Kelly, B; Cameron, A J; Snowdon, W; Swinburn, B

    2013-10-01

    Retail food environments are increasingly considered influential in determining dietary behaviours and health outcomes. We reviewed the available evidence on associations between community (type, availability and accessibility of food outlets) and consumer (product availability, prices, promotions and nutritional quality within stores) food environments and dietary outcomes in order to develop an evidence-based framework for monitoring the availability of healthy and unhealthy foods and non-alcoholic beverages in retail food environments. Current evidence is suggestive of an association between community and consumer food environments and dietary outcomes; however, substantial heterogeneity in study designs, methods and measurement tools makes it difficult to draw firm conclusions. The use of standardized tools to monitor local food environments within and across countries may help to validate this relationship. We propose a step-wise framework to monitor and benchmark community and consumer retail food environments that can be used to assess density of healthy and unhealthy food outlets; measure proximity of healthy and unhealthy food outlets to homes/schools; evaluate availability of healthy and unhealthy foods in-store; compare food environments over time and between regions and countries; evaluate compliance with local policies, guidelines or voluntary codes of practice; and determine the impact of changes to retail food environments on health outcomes, such as obesity. © 2013 The Authors. Obesity Reviews published by John Wiley & Sons Ltd on behalf of the International Association for the Study of Obesity.

  10. Perception of urban retailing environments : an empirical analysis of consumer information and usage fields

    NARCIS (Netherlands)

    Timmermans, H.J.P.; vd Heijden, R.E.C.M.; Westerveld, J.

    1982-01-01

    This article reports on an empirical analysis of consumer information and usage fields in the city of Eindhoven. The main purposes of this study are to investigate the distance, sectoral and directional biases of these fields, to analyse whether the degree of biases is related to personal

  11. The Evolution and Future of Retailing and Retailing Education

    Science.gov (United States)

    Grewal, Dhruv; Motyka, Scott; Levy, Michael

    2018-01-01

    The pace of retail evolution has increased dramatically, with the spread of the Internet and as consumers have become more empowered by mobile phones and smart devices. This article outlines significant retail innovations that reveal how retailers and retailing have evolved in the past several decades. In the same spirit, the authors discuss how…

  12. A Mashup Application to Support Complex Decision Making for Retail Consumers

    OpenAIRE

    Steven Walczak; Deborah L. Kellogg; Dawn G. Gregg

    2010-01-01

    Purchase processes often require complex decision making and consumers frequently use Web information sources to support these decisions. However, increasing amounts of information can make finding appropriate information problematic. This information overload, coupled with decision complexity, can increase time required to make a decision and reduce decision quality. This creates a need for tools that support these decision-making processes. Online tools that bring together data and partial ...

  13. THE INFLUENCE OF THE PHARMACEUTICAL MERCHANDISING ON CONSUMER BEHAVIOR (ON MATERIALS OF PHARMACY RETAIL NETWORK

    Directory of Open Access Journals (Sweden)

    Evelina Aleksandrovna Medvedeva

    2014-09-01

    Full Text Available In the article it is told about the problem of effectiveness of the pharmacy merchandising in the drug store. Results of qualitative marketing research are showed. Investigation took place in the drug store with closed trade form. Customers of this drug store took part in the investigation. By results of this market research segmentation of consumers was carried out and the target audience is allocated. In the process of monitoring has been allocated percentage of customers who have made a purchase through the influence of merchandising facilities. The trade zone as object of a merchandising in a studied drugstore is in detail considered. In it the sectors attracting the greatest number of buyers were allocated. Also the most effective object of a merchandising in a drugstore was defined. According to the research it is made a conclusion about effectiveness of pharmacy merchandising  in this chemist’s shop.

  14. Retail competition

    International Nuclear Information System (INIS)

    1998-01-01

    Retail competition as the cornerstone of a competitive electricity marketplace was the subject of the seventh in the series of policy discussion papers developed at the Market Design Conference. Concern was expressed that because of the complexities involved in market design and technical implementation, the retail competition may lag behind other elements of the implementation of the new market design. A variety of key issues were debated, including the role of physical versus financial contracts, the form of retail competition and financial settlement systems in the short term, the requirement to separate 'competitive' (metering, billing, maintenance, consumer education) from non-competitive' (the transmission wires) services and the role of municipal electric utilities. It was agreed that the IMO should play an important role in defining and enforcing the separation of services, and that as a general rule, the development of policy in this area should be guided by the principle of maximizing the potential for competition

  15. Change in consumer sensitivity to electricity prices in response to retail deregulation: A panel empirical analysis of the residential demand for electricity in the United States

    International Nuclear Information System (INIS)

    Nakajima, Tadahiro; Hamori, Shigeyuki

    2010-01-01

    About ten years have passed since the deregulation of the U.S. retail electricity market, and it is now generally accepted that the available data is adequate to quantitatively assess and compare conditions before and after deregulation. This study, therefore, estimates the changes in price elasticity in the residential electricity market to examine the changes, if any, in household sensitivity (as a result of retail electricity market deregulation policies) to residential electricity rates. Specifically, six types of panel data are prepared, based on three cross-sections-all states (except for Alaska and Hawaii) and the District of Columbia, deregulated states, and non-deregulated states-and two time series-the period before deregulation and the period after deregulation. The panel empirical analysis techniques are used to determine whether or not the variables are stationary, and to estimate price elasticity. We find that there is no substantial difference in the price elasticity between deregulated and non-deregulated states for both periods-before deregulation and after deregulation. Thus, it can be said that the deregulation of the retail electricity market has not made consumers more sensitive to electricity rates and that retail deregulation policies are not the cause of price elasticity differences between deregulated and non-deregulated states.

  16. Change in consumer sensitivity to electricity prices in response to retail deregulation. A panel empirical analysis of the residential demand for electricity in the United States

    Energy Technology Data Exchange (ETDEWEB)

    Nakajima, Tadahiro [The Kansai Electric Power Company, Incorporated, 6-16, Nakanoshima 3-chome, Kita-Ku, Osaka 530-8270 (Japan); Hamori, Shigeyuki [Faculty of Economics, Kobe University 2-1, Rokkodai, Nada-Ku, Kobe 657-8501 (Japan)

    2010-05-15

    About ten years have passed since the deregulation of the U.S. retail electricity market, and it is now generally accepted that the available data is adequate to quantitatively assess and compare conditions before and after deregulation. This study, therefore, estimates the changes in price elasticity in the residential electricity market to examine the changes, if any, in household sensitivity (as a result of retail electricity market deregulation policies) to residential electricity rates. Specifically, six types of panel data are prepared, based on three cross-sections - all states (except for Alaska and Hawaii) and the District of Columbia, deregulated states, and non-deregulated states - and two time series - the period before deregulation and the period after deregulation. The panel empirical analysis techniques are used to determine whether or not the variables are stationary, and to estimate price elasticity. We find that there is no substantial difference in the price elasticity between deregulated and non-deregulated states for both periods - before deregulation and after deregulation. Thus, it can be said that the deregulation of the retail electricity market has not made consumers more sensitive to electricity rates and that retail deregulation policies are not the cause of price elasticity differences between deregulated and non-deregulated states. (author)

  17. The Danish Retail Market

    DEFF Research Database (Denmark)

    Aastrup, Jesper; Bjerre, Mogens; Kornum, Niels

    2010-01-01

    This paper presents an overview of the Danish retail market. A detailed picture of the Danish grocery sector is provided, and we highlight issues from the specialty sectors of fashion and DIY as well as patterns of internationalisation among Danish retailers. We further profile the Danish consumer...... in terms of consumption patterns and demographic changes as well as some specific consumer tendencies with a special emphasis on sustainability issues. E-commerce is taken up as a special theme, both profiling the consumer side and the retailer side. This part is exemplified with books and groceries...

  18. 11 June 2012 - Austrian Federal Minister of Labour, Social Affairs and Consumer Protection R. Hundstorfer signing the guest book with Head of International Relations F. Pauss and Ambassador to the UN C. Strohal (CERN-HI-120611334)

    CERN Multimedia

    2012-01-01

    11 June 2012 - Austrian Federal Minister of Labour, Social Affairs and Consumer Protection R. Hundstorfer signing the guest book with Head of International Relations F. Pauss and Ambassador to the UN C. Strohal (CERN-HI-120611334)

  19. Understanding consumer's responses to negative emotions related to crowding on satisfaction and impulse purchase in retail: the mediating role of coping

    Directory of Open Access Journals (Sweden)

    Marlette Cassia Oliveira Ferreira

    Full Text Available Abstract The perception of crowding, understood as an individual's response to crowds, can be observed in retail environments and influences positive and negative emotions. In this research we test the mediating effect of coping – rational strategies adopted to deal with negative emotions – in the relationship between negative emotions (resulting from crowding perception and consumer behavior (measured by impulse purchase and satisfaction. The findings related to coping explain to what extent there is a positive response to human density in the retail environment. For this, a theoretical model was developed which includes the relationships among perception of crowding, positive and negative emotions, and consumer behavior. The model enhances the understanding of the crowding phenomenon by including relationships mediated by an oppositional strategy (coping dimension between negative emotions and consumer behaviors. To test the theoretical model, a survey was conducted with 456 respondents and hypothesis tests using structural equation modeling. It was evidenced that crowding perception has more robust effects on negative emotions than positive emotions. It is emphasized that with the inclusion of opposition mediation, the weak direct relationship between negative emotions and behaviors, becomes a positive relationship between negative emotion and impulse purchase, and negative emotion and satisfaction. In addition to the theoretical contributions of the tested model, future research and managerial implications are proposed at the end of the article.

  20. Retail Spending Potential

    Data.gov (United States)

    City and County of Durham, North Carolina — This map shows the average household spending potential for retail goods in the United States in 2012. Spending potential data measures household consumer spending...

  1. STUDY ON RETAIL BRAND AWARENESS IN RETAIL

    Directory of Open Access Journals (Sweden)

    Dabija Dan Cristian

    2011-12-01

    Full Text Available Brand awareness, together with other behavioural indicators (sympathy, trust, image, satisfaction or loyalty, is one of the main vectors that has an essential contribution to the outline of brand equity in general and to that of retail brand, in particular. The perception upon these indicators must be taken into consideration by production, service or retail companies in order to be able to identify their position on target markets, and in order to be able to create an adequate strategy that would help them reach the desired positioning. The aim of this paper is, on one hand, to reveal both the dimensions of brand awareness, and the relationship between these and consumers brand perception and, on the other hand, to offer a suitable instrument to measure awareness level of various retail chains. Questioning of almost 4.000 consumers indicates a significant awareness of the retailers that have been on the selected market for a longer period of time.

  2. The Impact of Structural Transformation in the Retail Sector on the Producer and Consumer Market in Bursa

    Directory of Open Access Journals (Sweden)

    Ebru SEÇKİN

    2015-02-01

    Full Text Available There has been transformation of the food retail sector in the last 20 years, accompanied by multi-nationalization of the supermarket sector itself. Modern supply chains comprise the production and trade of high-value produce, usually destined for export to high-income markets or for supermarket retail. Two striking changes in the retail food sector have been the movement of supermarket chains towards specialized wholesalers in the organization of their procurement systems, and the emergence of strict quality and safety standards. Debates on the supermarket revolution and its impact on small farmers continue in the literature. Some writers suggest that small farmers are excluded from modern supply chains because they cannot meet supermarkets’ requirements. However, some writers imply that small farmers are not under threat. In this context, this paper aimed to examine the relationship between buyer and supplier, and reveal the structural and behavioural stresses of the modern supply chain in the context of the pear supply chain in Bursa (Gürsu. There are two research questions: 1 Are small farmers excluded from modern supply chains? 2 Are there differences between farmers in modern and traditional supply chains? The study concluded that there is a dual structure at work, in which traditional and modern supply chains intertwine and operate side by side. The study also found that small farmers are not excluded from the modern supply chain, and that there are no differences between farmers in modern and traditional supply chains.

  3. What Does Advertising Do for the Consumer? Resource Paper Prepared by the Sub-Council on Advertising and Promotion of the National Business Council for Consumer Affairs.

    Science.gov (United States)

    National Business Council for Consumer Affairs, Washington, DC.

    The report gives a picture, drawn from consumer research, of how the consumer perceives and uses advertising and establishes that the service advertising performs is at least comparable in value to the service it performs for manufacturers. Two major headings are included: (1) Advertising and the Consumer clarifies the terms, "advertising" and…

  4. Perceptions of Justice after Recovery Efforts in Internet Purchasing: the Impact on Consumer Trust and Loyalty toward Retailing Sites and Online Shopping in General

    Directory of Open Access Journals (Sweden)

    Cristiane Pizzutti dos Santos

    2011-07-01

    Full Text Available The main goal of this paper is to extend the traditional theoretical model of service recovery to the online purchasing environment by investigating the impact of perceptions of justice after recovery efforts toward unsatisfactory Internet purchasing on customer trust and loyalty. The authors develop a theoretical model focusing on interrelationships among complaint handling evaluations, quality of prior experience, familiarity, trust, perceived value and loyalty. To test this model, 3,339 customers from all over Brazil who had been engaged in complaint processes about online purchases within the past 6 months answered an online questionnaire. Findings indicate that interpersonal treatment by the e-retailer improves consumer perceptions of the online recovery process. Consumer trust in the firm's website is strongly influenced by satisfaction with complaint handling, familiarity and the quality of prior experiences with the website, while consumer trust in Internet shopping is mainly affected by familiarity and the quality of prior experiences with Internet purchasing. These two dimensions of trust are distinct and represent discrete facets, as they do not impact each other. Moreover, repurchase intentions and word-of-mouth communication are influenced by consumer trust.

  5. Prevalence of the Antibiotic Resistance Genes in Coagulase-Positive-and Negative-Staphylococcus in Chicken Meat Retailed to Consumers.

    Science.gov (United States)

    Osman, Kamelia; Badr, Jihan; Al-Maary, Khalid S; Moussa, Ihab M I; Hessain, Ashgan M; Girah, Zeinab M S Amin; Abo-Shama, Usama H; Orabi, Ahmed; Saad, Aalaa

    2016-01-01

    The use of antibiotics in farm management (growing crops and raising animals) has become a major area of concern. Its implications is the consequent emergence of antibiotic resistant bacteria (ARB) and accordingly their access into the human food chain with passage of antibiotic resistance genes (ARG) to the normal human intestinal microbiota and hence to other pathogenic bacteria causative human disease. Therefore, we pursued in this study to unravel the frequency and the quinolone resistance determining region, mec A and cfr genes of methicillin-susceptible Staphylococcus aureus (MSSA), methicillin-resistant S. aureus (MRSA), methicillin-resistant coagulase-negative staphylococci (MRCNS) and methicillin-susceptible coagulase-negative staphylococci (MSCNS) isolated from the retail trade of ready-to-eat raw chicken meat samples collected during 1 year and sold across the Great Cairo area. The 50 Staphylococcus isolated from retail raw chicken meat were analyzed for their antibiotic resistance phenotypic profile on 12 antibiotics (penicillin, oxacillin, methicillin, ampicillin-sulbactam, erythromycin, tetracycline, clindamycin, gentamicin, ciprofloxacin, chloramphenicol, sulfamethoxazole-trimethoprim, and vancomycin) and their endorsement of the quinolone resistance determining region, mec A and cfr genes. The isolation results revealed 50 isolates, CPS (14) and CNS (36), representing ten species ( S. aureus, S. hyicus, S. epidermedius, S. lugdunensis, S. haemolyticus, S. hominus, S. schleiferi, S. cohnii, S. intermedius , and S. lentus ). Twenty seven isolates were methicillin-resistant. Out of the characterized 50 staphylococcal isolates, three were MRSA but only 2/3 carried the mec A gene. The ARG that bestows resistance to quinolones, β-lactams, macrolides, lincosamides, and streptogramin B [MLS( B )] in MRSA and MR-CNS were perceived. According to the available literature, the present investigation was a unique endeavor into the identification of the quinolone

  6. Examination of community and consumer nutrition, tobacco and physical activity environments at food and tobacco retail stores in three diverse North Carolina communities

    Directory of Open Access Journals (Sweden)

    Heather D'Angelo

    2015-01-01

    Full Text Available To advance our understanding of multiple health-related dimensions of the built environment, this study examined associations among nutrition, tobacco, and physical activity community and consumer environments. Community environment measures included supermarket access, tobacco outlet density, and physical activity resource density in store neighborhoods. Cross-sectional observations of the nutrition, tobacco and physical activity environments were conducted in 2011 at and around 303 food stores that sold tobacco products in three North Carolina counties. Pearson correlation coefficients and multiple linear regression were used to examine associations between community and consumer environments. Correlations between community nutrition, tobacco, and physical activity environments ranged from slight to fair (−0.35 to 0.20 and from poor to fair (−0.01 to −0.38 between consumer environments. Significant relationships between consumer tobacco and nutrition environments were found after controlling for store and neighborhood characteristics. For example, stores with higher amounts of interior tobacco marketing had higher healthy food availability (p = 0.001, while stores with higher amounts of exterior tobacco marketing had lower healthy food availability (p = 0.02. Community and consumer environments for nutrition, tobacco, and physical activity were interrelated. Measures that assess single aspects of community or consumer environments could miss characteristics that may influence customer purchasing. Even chain supermarkets, typically regarded as healthful food sources compared to smaller food stores, may expose customers to tobacco marketing inside. Future research could explore combining efforts to reduce obesity and tobacco use by addressing tobacco marketing, healthy food availability and physical activity opportunities at retail food outlets.

  7. Workshop: Rethinking the profession and education of retail design

    OpenAIRE

    Quartier, Katelijn; Claes, Stephanie; Vanrie, Jan

    2016-01-01

    We strongly believe retail design is becoming a discipline in its own right. Today, the growth of digital technology asks for new ways of retailing. The intertwining of retail and society makes it challenging for retailers to stay relevant in relation to the consumers changing habits. Fitch believed that ‘shopping is the purpose of life’ (Fitch, 2012). His belief shifted the way all stakeholders in retail thought about what retail and retail design should be about. By rec...

  8. ETHICAL EVALUATIONS OF RETAILERS: AN EMPIRICAL STUDY ON FOOD AND CLOTHING RETAILERS IN KAYSERİ

    Directory of Open Access Journals (Sweden)

    Ramazan Kurtoğlu

    2016-04-01

    Full Text Available Rapid developments in retailing sector bring about some ethical problems. Retailing is a faceto-face marketing activity by its nature. Thus, ethical problems in retailing directly affect consumers and consumer reactions turn directly to retailers. Therefore, defining and solving the ethical problems in retailing is an important issue for retailers. The main purpose of this study is to identify the food and clothing retailers’ perspective about ethical purchase decision making process and their evaluations on this subject. Beside this, identifying the differences of these evaluations in terms of the demographic characteristics of retailers is another objective of this study. Findings show that retailers generally approve ethical behaviors and disapprove unethical behaviors. In addition, evaluations of retailers differ in terms of some demographic characteristics. Results of the study also show that retailers are sensitive about unethical actions and behaviors and they believe that all the retailers must act according to ethical principles.

  9. A target group-specific approach to ''green'' power retailing: students as consumers of renewable energy

    Energy Technology Data Exchange (ETDEWEB)

    Gossling, S. [Lund Univ. (Sweden). Dept. of Service Management; Kunkel, T.; Schumacher, K.; Heck, N.; Birkemeyer, J.; Froese, J.; Naber, N.; Schliermann, E. [Freiburg Univ. (Germany). Dept. of Human Geography

    2005-02-01

    An extensive body of literature exists on the obstacles that have to be overcome in green power retailing. In this article, target group-specific marketing is evaluated as a strategy to increase the share of residential customers of green power. A sample of students in the city of Freiburg, Germany was interviewed in order to assess their awareness of environmental issues, their willingness to change to green power products, and to better understand individual hindrances in changing the power supplier. The analysis shows that students are highly positive towards green power products, but for several reasons difficult to reach in marketing campaigns. Aspects to be considered in addressing this consumer-group include the students' particular expectations towards green products, their living-conditions, price sensitivity, and their perception of the relative effort involved in changing the power provider. (author)

  10. Prevalence of the antibiotic resistance genes in coagulase-positive- and negative-Staphylococcus in chicken meat retailed to consumers

    Directory of Open Access Journals (Sweden)

    Kamelia Mahmoud Osman

    2016-11-01

    Full Text Available The use of antibiotics in farm management (growing crops and raising animals has become a major area of concern. Its implications is the consequent emergence of antibiotic resistant bacteria (ARB and accordingly their access into the human food chain with passage of antibiotic resistance genes (ARG to the normal human intestinal microbiota and hence to other pathogenic bacteria causative human disease. Therefore, we pursued in this study to unravel the frequency and the quinolone resistance determining region, mecA and cfr genes of methicillin-susceptible Staphylococcus aureus (MSSA, methicillin-resistant S. aureus (MRSA, methicillin-resistant coagulase-negative staphylococci (MRCNS and methicillin-susceptible coagulase-negative staphylococci (MSCNS isolated from the retail trade of ready-to-eat raw chicken meat samples collected during one year and sold across the Great Cairo area. The 50 Staphylococcus isolated from retail raw chicken meat were analyzed for their antibiotic resistance phenotypic profile on 12 antibiotics (penicillin, oxacillin, methicillin, ampicillin-sulbactam, erythromycin, tetracycline, clindamycin, gentamicin, ciprofloxacin, chloramphenicol, sulfamethoxazole-trimethoprim and vancomycin and their endorsement of the quinolone resistance determining region, mecA and cfr genes. The isolation results revealed 50 isolates, CPS (14 and CNS (36, representing ten species (S. aureus, S. hyicus, S. epidermedius, S. lugdunensis, S. haemolyticus, S. hominus, S. schleiferi, S. cohnii, S. intermedius and S. lentus. Twenty seven isolates were methicillin-resistant. Out of the characterized 50 staphylococcal isolates, three were MRSA but only 2/3 carried the mecA gene. The ARG that bestows resistance to quinolones, β-lactams, macrolides, lincosamides and streptogramin B (MLS(B in MRSA and MR-CNS were perceived. According to the available literature, the present investigation was a unique endeavor into the identification of the quinolone

  11. Perception of Business Education Lecturers in Colleges of Education on the Influence of Retail Store Location and Design on Impulse Buying Behaviour of Consumers in North-West Nigeria

    Science.gov (United States)

    Asuquo, Effiong Edet; Ukpong, Okon U.

    2015-01-01

    This study was carried out to determine the perception of Business Education Lecturers in Colleges of Education on the influence of retail store location and design on the impulse buying behaviour of consumers in north-west Nigeria. A survey research design was used for the study. The study was carried out in the North-west zone of Nigeria. The…

  12. Do consumers really know if the price is right ? Direct measures of references price are their implications for retailing

    OpenAIRE

    VANHUELE, Marc; DREZE, Xavier

    2000-01-01

    Reference price research suggest that consumers memorize and recall price information when selecting brands for frequently purchased products. In this study, we show that previous price-knowledge surveys provided imperfect estimates of reference price. Further, we propose to use a combination of price recall, price recognition, and deal recognition to measure representations to memorize prices. In addition we identify consumer and product characteristics that explain the variations in price k...

  13. The retail market for electric power. Competition and consumer analysis; Denmark; Detailmarkedet for elektricitet. Konkurrence- og forbrugeranalyse

    Energy Technology Data Exchange (ETDEWEB)

    2011-12-15

    The Danish Competition and Consumer Authority has examined the market for electricity to consumers. It is a market that has great importance for the Danish consumers, and it is a market where competition could make a difference for consumers, businesses and the settlement of the Danish climate objectives. An average Danish household spends over DKK 7,000 a year on electricity. Average household expenditures for electricity will probably increase with the electric cars and electric-powered heat pumps will constitute a larger share of the Danish electricity consumption in the future. Simultaneously, the electricity market is difficult to understand for consumers, and there is generally a weak market competition. The analyses in this report show that there is a large untapped potential for economic gains through innovation, increased competition and a more efficient use of resources in the electricity sector. A realization of the potential for economic gains can be beneficial to consumers, businesses and environment. If the potential for economic gains is to be realized, it is necessary to change the regulation of the market. (LN)

  14. Fisheries and aquaculture industries involvement to control product health and quality safety to satisfy consumer-driven objectives on retail markets in Europe

    International Nuclear Information System (INIS)

    Roth, Eva; Rosenthal, Harald

    2006-01-01

    Over the past years the export of agricultural and fishery products from developing countries has substantially increased to markets within the OECD. Retailers and importers are expanding their international operations to meet consumer demands for year-round delivery of products. Moreover, consumers have become increasingly concerned about the safety of food, including those derived from aquatic resources [FAO/NACA/WHO Joint Study Group, 1999. Report food safety issues associated with products from aquaculture. WHO Technical Report Series No 883: VII, pp. 1-55]. Governments and leading businesses are responding by imposing new safety regulations and standards to the international food system (e.g. HACCP, EUREP-GAP), product liability and labeling [Reilly, A., Howgate, P., Kaeferstein, F., 1997. Safety hazards and the application of HACCP in aquaculture. In: Proceedings of the Second International Conference on Fish Inspection and Quality Control: A Global Focus, Arlington, VA, 19-24 May 1996. Technomic Publishing, Lancaster, PA, pp. 353-373]. Initial concerns for imports of aquacultural products from developing to industrialized countries focussed on bacterial contamination [Buras, N. 1993. Microbial safety of produce from wastewater-fed aquaculture. In: Pullin, R.V.C., Rosenthal, H., MacLean, J.L.(Eds.), Proceedings of ICLARM Conferences, vol. 31, pp. 285-295]. Today, if trade opportunities are to be maintained, these countries must adapt to a full array of regulations and standards. This paper describes four scenarios in aquaculture and fishing product trade between developing countries and countries in the European Union

  15. Fisheries and aquaculture industries involvement to control product health and quality safety to satisfy consumer-driven objectives on retail markets in Europe

    Energy Technology Data Exchange (ETDEWEB)

    Roth, Eva [University of South Denmark, Department of Environmental and Business Economics, Niels Bohrs vej 9, DK-6700 Esbjerg (Denmark); Institute for Marine Research, University Kiel, Duesternbrooker Weg 20, 24105 Kiel (Germany); Rosenthal, Harald [University of South Denmark, Department of Environmental and Business Economics, Niels Bohrs vej 9, DK-6700 Esbjerg (Denmark); Institute for Marine Research, University Kiel, Duesternbrooker Weg 20, 24105 Kiel (Germany)

    2006-07-01

    Over the past years the export of agricultural and fishery products from developing countries has substantially increased to markets within the OECD. Retailers and importers are expanding their international operations to meet consumer demands for year-round delivery of products. Moreover, consumers have become increasingly concerned about the safety of food, including those derived from aquatic resources [FAO/NACA/WHO Joint Study Group, 1999. Report food safety issues associated with products from aquaculture. WHO Technical Report Series No 883: VII, pp. 1-55]. Governments and leading businesses are responding by imposing new safety regulations and standards to the international food system (e.g. HACCP, EUREP-GAP), product liability and labeling [Reilly, A., Howgate, P., Kaeferstein, F., 1997. Safety hazards and the application of HACCP in aquaculture. In: Proceedings of the Second International Conference on Fish Inspection and Quality Control: A Global Focus, Arlington, VA, 19-24 May 1996. Technomic Publishing, Lancaster, PA, pp. 353-373]. Initial concerns for imports of aquacultural products from developing to industrialized countries focussed on bacterial contamination [Buras, N. 1993. Microbial safety of produce from wastewater-fed aquaculture. In: Pullin, R.V.C., Rosenthal, H., MacLean, J.L.(Eds.), Proceedings of ICLARM Conferences, vol. 31, pp. 285-295]. Today, if trade opportunities are to be maintained, these countries must adapt to a full array of regulations and standards. This paper describes four scenarios in aquaculture and fishing product trade between developing countries and countries in the European Union.

  16. Incidence of Pyrrolizidine Alkaloids in Herbal Medicines from German Retail Markets: Risk Assessments and Implications to Consumers.

    Science.gov (United States)

    Letsyo, Emmanuel; Jerz, Gerold; Winterhalter, Peter; Lindigkeit, Rainer; Beuerle, Till

    2017-12-01

    The occurrence of potentially toxic pyrrolizidine alkaloids (PAs) in herbal medicines (HMs) is currently intensely being discussed in Europe. Pyrrolizidine alkaloids, particularly the 1,2-unsaturated PAs, are undesired compounds in HMs due to their potential hepatotoxic and carcinogenic properties. In this study, 98 widely patronized HMs from six popular German retail supermarkets/drugstores, as well as from pharmacies, were analyzed by high-performance liquid chromatography-electrospray ionization-tandem mass spectrometry for the presence of PAs. The results showed that about 63% of the HMs were PA positive, whereas the average PA concentration of the samples was 201 μg/kg, the highest concentration of PAs (3270 μg/kg) was attributed to a product that was purchased from the pharmacy and contained Hypericum perforatum L. (St. John's Wort) as an active ingredient. In addition, H. perforatum-containing products were frequently contaminated with PAs from Echium spp., while both Cynara cardunculus L. products and fixed-combination products of Gentiana lutea L., Rumex acetosa L., Verbena officinalis L., Sambucus nigra L., and Primula veris L. products were commonly contaminated with PAs of Senecio spp. The study showed that H. perforatum, C. cardunculus, Urtica dioica L., and fixed-combination products were frequently contaminated with PA levels above the recommended values of both the German and European Medicines Agencies. Copyright © 2017 John Wiley & Sons, Ltd. Copyright © 2017 John Wiley & Sons, Ltd.

  17. Development of Food Retailing and Factors Affecting the Competition in Food Retailing

    OpenAIRE

    Serkan Kilic; Gokhan Senol

    2010-01-01

    Retailing is a dynamic and complex sector that offers wide range of products and services to consumers. This sector which includes different types of enterprises, has an important position within the supply chain. Food retailing has also a big potential within retailing sector. On the other hand, an intensive competition exists in food retailing. Taking place in the competitive market, food retailers attempt to gain a competitive advantage against their rivals with their geographic location,...

  18. Provision of information to consumers about the calorie content of alcoholic drinks: did the Responsibility Deal pledge by alcohol retailers and producers increase the availability of calorie information?

    Science.gov (United States)

    Petticrew, M; Douglas, N; Knai, C; Maani Hessari, N; Durand, M A; Eastmure, E; Mays, N

    2017-08-01

    Alcohol is a significant source of dietary calories and is a contributor to obesity. Industry pledges to provide calorie information to consumers have been cited as reasons for not introducing mandatory ingredient labelling. As part of the Public Health Responsibility Deal (RD) in England, alcohol retailers and producers committed to providing consumers with information on the calorie content of alcoholic drinks. This study examines what was achieved following this commitment and considers the implications for current industry commitments to provide information on alcohol calories. Analysis of RD pledge delivery plans and progress reports. Assessment of calorie information in supermarkets and in online stores. (i) Analysis of the content of pledge delivery plans and annual progress reports of RD signatories to determine what action they had committed to, and had taken, to provide calorie information. (ii) Analysis of the availability of calorie information on product labels; in UK supermarkets; and on online shopping sites and websites. No information was provided in any of 55 stores chosen to represent all the main UK supermarkets. Calorie information was not routinely provided on supermarkets' websites, or on product labels. One of the stated purposes of the RD was to provide consumers with the information to make informed health-related choices, including providing information on the calorie content of alcoholic drinks. This study indicates that this did not take place to any significant extent. The voluntary implementation of alcohol calorie labelling by industry needs to continue to be carefully monitored to determine whether and how it is done. Copyright © 2017 The Royal Society for Public Health. Published by Elsevier Ltd. All rights reserved.

  19. Enabling smart retail settings via mobile augmented reality shopping apps

    OpenAIRE

    Dacko, Scott

    2017-01-01

    Retail settings are being challenged to become smarter and provide greater value to both consumers and retailers. An increasingly recognised approach having potential for enabling smart retail is mobile augmented reality (MAR) apps. In this research, we seek to describe and discover how, why and to what extent MAR apps contribute to smart retail settings by creating additional value to customers as well as benefiting retailers. In particular, by adopting a retail customer experience perspecti...

  20. The energy policy and sustainability of the subsidy mechanism for retail petroleum products consumed in Trinidad and Tobago

    Energy Technology Data Exchange (ETDEWEB)

    Baksh, Timmy

    2010-09-15

    In 1974 the Petroleum Production Levy and Subsidy Act gave effect to legislation which detailed a mechanism to implement a subsidy on all fuel consumed within, and in the territorial waters of, Trinidad and Tobago. This paper will analyse the underlying principles of this energy policy, follow how the mechanism has evolved over the years and propose new iterations to the existing model in order to reduce the Governments liability. The sustainability of the subsidy will be examined and as well as an in-depth analysis on the possible impact on inflation if this mechanism is removed.

  1. Consumer evaluation of palatability characteristics of a beef value-added cut compared to common retail cuts.

    Science.gov (United States)

    Lepper-Blilie, A N; Berg, E P; Germolus, A J; Buchanan, D S; Berg, P T

    2014-01-01

    The objectives of this study were to educate consumers about value-added beef cuts and evaluate their palatability responses of a value cut and three traditional cuts. Three hundred and twenty-two individuals participated in the beef value cut education seminar series presented by trained beef industry educators. Seminar participants evaluated tenderness, juiciness, flavor, and overall like of four samples, bottom round, top sirloin, ribeye, and a value cut (Delmonico or Denver), on a 9-point scale. The ribeye and the value cut were found to be similar in all four attributes and differed from the top sirloin and bottom round. Correlations and regression analysis found that flavor was the largest influencing factor for overall like for the ribeye, value cut, and top sirloin. The value cut is comparable to the ribeye and can be a less expensive replacement. © 2013.

  2. Inventory of Engineered Nanoparticle-Containing Consumer Products Available in the Singapore Retail Market and Likelihood of Release into the Aquatic Environment.

    Science.gov (United States)

    Zhang, Yuanyuan; Leu, Yu-Rui; Aitken, Robert J; Riediker, Michael

    2015-07-24

    Consumer products containing engineered nanoparticles (ENP) are already entering the marketplace. This leads, inter alia, to questions about the potential for release of ENP into the environment from commercial products. We have inventoried the prevalence of ENP-containing consumer products in the Singapore market by carrying out onsite assessments of products sold in all major chains of retail and cosmetic stores. We have assessed their usage patterns and estimated release factors and emission quantities to obtain a better understanding of the quantities of ENP that are released into which compartments of the aquatic environment in Singapore. Products investigated were assessed for their likelihood to contain ENP based on the declaration of ENP by producers, feature descriptions, and the information on particle size from the literature. Among the 1,432 products investigated, 138 were "confirmed" and 293 were "likely" to contain ENP. Product categories included sunscreens, cosmetics, health and fitness, automotive, food, home and garden, clothing and footwear, and eyeglass/lens coatings. Among the 27 different types of nanomaterials identified, SiO2 was predominant, followed by TiO2 and ZnO, Carbon Black, Ag, and Au. The amounts of ENP released into the aquatic system, which was estimated on the basis of typical product use, ENP concentration in the product, daily use quantity, release factor, and market share, were in the range of several hundred tons per year. As these quantities are likely to increase, it will be important to further study the fate of ENP that reach the aquatic environment in Singapore.

  3. Inventory of Engineered Nanoparticle-Containing Consumer Products Available in the Singapore Retail Market and Likelihood of Release into the Aquatic Environment

    Directory of Open Access Journals (Sweden)

    Yuanyuan Zhang

    2015-07-01

    Full Text Available Consumer products containing engineered nanoparticles (ENP are already entering the marketplace. This leads, inter alia, to questions about the potential for release of ENP into the environment from commercial products. We have inventoried the prevalence of ENP-containing consumer products in the Singapore market by carrying out onsite assessments of products sold in all major chains of retail and cosmetic stores. We have assessed their usage patterns and estimated release factors and emission quantities to obtain a better understanding of the quantities of ENP that are released into which compartments of the aquatic environment in Singapore. Products investigated were assessed for their likelihood to contain ENP based on the declaration of ENP by producers, feature descriptions, and the information on particle size from the literature. Among the 1,432 products investigated, 138 were “confirmed” and 293 were “likely” to contain ENP. Product categories included sunscreens, cosmetics, health and fitness, automotive, food, home and garden, clothing and footwear, and eyeglass/lens coatings. Among the 27 different types of nanomaterials identified, SiO2 was predominant, followed by TiO2 and ZnO, Carbon Black, Ag, and Au. The amounts of ENP released into the aquatic system, which was estimated on the basis of typical product use, ENP concentration in the product, daily use quantity, release factor, and market share, were in the range of several hundred tons per year. As these quantities are likely to increase, it will be important to further study the fate of ENP that reach the aquatic environment in Singapore.

  4. Fisheries and aquaculture industries involvement to control product health and quality safety to satisfy consumer-driven objectives on retail markets in Europe.

    Science.gov (United States)

    Roth, Eva; Rosenthal, Harald

    2006-01-01

    Over the past years the export of agricultural and fishery products from developing countries has substantially increased to markets within the OECD. Retailers and importers are expanding their international operations to meet consumer demands for year-round delivery of products. Moreover, consumers have become increasingly concerned about the safety of food, including those derived from aquatic resources [FAO/NACA/WHO Joint Study Group, 1999. Report food safety issues associated with products from aquaculture. WHO Technical Report Series No 883: VII, pp. 1-55]. Governments and leading businesses are responding by imposing new safety regulations and standards to the international food system (e.g. HACCP, EUREP-GAP), product liability and labeling [Reilly, A., Howgate, P., Käferstein, F., 1997. Safety hazards and the application of HACCP in aquaculture. In: Proceedings of the Second International Conference on Fish Inspection and Quality Control: A Global Focus, Arlington, VA, 19-24 May 1996. Technomic Publishing, Lancaster, PA, pp. 353-373]. Initial concerns for imports of aquacultural products from developing to industrialized countries focussed on bacterial contamination [Buras, N. 1993. Microbial safety of produce from wastewater-fed aquaculture. In: Pullin, R.V.C., Rosenthal, H., MacLean, J.L.(Eds.), Proceedings of ICLARM Conferences, vol. 31, pp. 285-295]. Today, if trade opportunities are to be maintained, these countries must adapt to a full array of regulations and standards. This paper describes four scenarios in aquaculture and fishing product trade between developing countries and countries in the European Union.

  5. Adolescence and the path to maturity in global retail

    NARCIS (Netherlands)

    Bronnenberg, Bart; Ellickson, Paul B.

    2015-01-01

    The paper discusses retail modernization in the developed and developing world using data from the grocery trade and internet retailing across a global set of nations. Retail modernization leads to more variety, lower prices, and more time savings for consumers relative to a traditional retailing

  6. The brand architecture of grocery retailers

    DEFF Research Database (Denmark)

    Bech-Larsen, Tino; Esbjerg, Lars

    2009-01-01

    This article discusses how the brand architecture of grocery retailers set material and symbolic boundaries for consumer choice, thus limiting consumer sovereignty. The article first discusses previous work on store atmospherics, servicescapes and brand architecture. It is argued that work based...... on these concepts has taken an internal management perspective on how retailers can manipulate aspects of the retail setting to serve their own interests. Then, we develop an alternative conceptualisation of retailer brand architecture that takes into account that consumers (and other constituents) are active co......- constructors of material and symbolic aspects of retail settings. It is discussed how consumers participate in constructing retailer brand architecture and how this concept differs from previous research. Implications for both research and practice are discussed....

  7. Product mix retail strategies

    Directory of Open Access Journals (Sweden)

    Ristić Miloš

    2005-01-01

    Full Text Available The sales of appropriate merchandise is essential for performance of every retail enterprise. The way that products are displayed within retail sales object will be in so much important as the merchandise is considered a pad of the perceived image of that outlet. Thus, assorted products speak to their consumers as far as to what they [the consumers] can expect, and they signal off a number of marketing messages as well. Merchandising is the key element in attracting the consumers and in encouraging of repeated purchases. The question then could be: products or services?, yet the retailer's future will depend on his ability to develop the best sale offers. The selection of appropriate merchandise, and that would be the one [merchandise] that is in accordance with outlet's image, requires careful planning which, again, needs to be related with the direction the seller is following. Managing of the product assortments' dimensions emerges from the retailer's strategic planning, therefore, the decisions made on the inclusion of novel products as well as about deleting of the old stock are deemed (to be strategic.

  8. Retail Consulting Class: Experiential Learning Platform to Develop Future Retail Talents

    Science.gov (United States)

    Oh, Hyunjoo; Polidan, Mary

    2018-01-01

    The retail industry is undergoing a significant transformation. Factors such as technological advancement and evolving consumer demands have forced companies to rethink their traditional approaches to retail. Retailers have since embraced data-driven strategies with real-time implementation to stay relevant in this complex, ever-changing industry.…

  9. 47 CFR 301.6 - Retailer participation.

    Science.gov (United States)

    2010-10-01

    ... responsible for checking consumer or household eligibility but shall report to NTIA suspicious patterns of customer behavior. (4) Use commercially reasonable methods to order and manage inventory to meet customer... requires the retailers to self certify that they: (A) Have been engaged in the consumer electronics retail...

  10. Financing the American Consumer: A Business Report on Consumer Credit. Part I--Summary Report. Report of the Sub-Council on Credit and Related Terms of Sale of the National Business Council for Consumer Affairs.

    Science.gov (United States)

    National Business Council for Consumer Affairs, Washington, DC.

    Individuals and organizations administering consumer credit services are urged to adopt the following recommendations and the Code of Billing and Collection Practices (also included): (1) Credit grantors should support continuing educational programs at national and local levels on the nature of the consumer credit system. (2) Whenever possible,…

  11. How a routine checking of Escherichia coli in retailed food of animal origin can protect consumers against exposition to Campylobacter spp. and Listeria monocytogenes?

    Directory of Open Access Journals (Sweden)

    Trajković-Pavlović Ljiljana

    2010-01-01

    Full Text Available Background/Aim. According to the literature that has been published over the last two decades Campylobacter spp i Listeria monocitogens can be identified as causes of numerous diseases derived by consuming food of animal origin. The purpose of this paper was to find out how established national microbiological criteria of the Republic of Serbia on food safety in retailed food of animal origin could contribute to consumer's protection against exposition to foodborne pathogens such as Campylobacter spp. and Listeria monocytogenes. Methods. During a routine microbiological safety control of randomly selected 60 samples of fresh poultry meat, 30 samples of other fresh meat readymade for grilling, 30 samples of sausage products, 37 samples of heattreated meat, 39 samples of toppings for fast food of animal origin and 31 samples of dairy products a national food safety criteria (Escherichia coli, aerobic plate count, Salmonella spp., coagulasa positive Staphylococcus, Proteus spp., sulphitoreducting Clostridia were applied and, as well as, testing to Campylobacter spp. and Listeria monocitogens. In determination of Campylobacter spp. and Listeria monocytogenes, food quality control methods of the Food and Agriculture Organization (FAO were applied, while in determination of the other above motioned bacteria, national provisions on microbiological methods were applied who are adjusted to the FAO ones. Results. Related to the national criteria on microbiological food safety, 88 (38.8% samples, out of the total 227 tested, were rejected. When to these results, the results of laboratory tests on Listeria monocytogens were added, a terminal number of rejected samples were not changed. When to these results, the results of Campylobacter spp. testing were added, 91 (40.1% out of the 227 samples were unsatisfied. Results of logistic regression model with occurrence of Escherichia coli as dependent variable indicated that Escherichia coli was 4.5 times likely

  12. How a routine checking of Escherichia coli in retailed food of animal origin can protect consumers against exposition to Campylobacter spp. and Listeria monocytogenes?

    Science.gov (United States)

    Trajković-Pavlović, Ljiljana; Novaković, Budimka; Martinov-Cvejin, Mirjana; Gusman, Vera; Bijelović, Sanja; Dragnić, Natasa; Balać, Dragana

    2010-08-01

    According to the literature that has been published over the last two decades Campylobacter spp i Listeria monocitogens can be identified as causes of numerous diseases derived by consuming food of animal origin. The purpose of this paper was to find out how established national microbiological criteria of the Republic of Serbia on food safety in retailed food of animal origin could contribute to consumer's protection against exposition to foodborne pathogens such as Campylobacter spp. and Listeria monocytogenes. During a routine microbiological safety control of randomly selected 60 samples of fresh poultry meat, 30 samples of other fresh meat readymade for grilling, 30 samples of sausage products, 37 samples of heat-treated meat, 39 samples of toppings for fast food of animal origin and 31 samples of dairy products a national food safety criteria (Escherichia coli, aerobic plate count, Salmonella spp., coagulasa positive Staphylococcus, Proteus spp., sulphito-reducting Clostridia) were applied and, as well as, testing to Campylobacter spp. and Listeria monocitogens. In determination of Campylobacter spp. and Listeria monocytogenes, food quality control methods of the Food and Agriculture Organization (FAO) were applied, while in determination of the other above motioned bacteria, national provisions on microbiological methods were applied who are adjusted to the FAO ones. Related to the national criteria on microbiological food safety, 88 (38.8%) samples, out of the total 227 tested, were rejected. When to these results, the results of laboratory tests on Listeria monocytogens were added, a terminal number of rejected samples were not changed. When to these results, the results of Campylobacter spp. testing were added, 91 (40.1%) out of the 227 samples were unsatisfied. Results of logistic regression model with occurrence of Escherichia coli as dependent variable indicated that Escherichia coli was 4.5 times likely to occur among samples with Campylobacter spp

  13. Retail innovation technologies

    Directory of Open Access Journals (Sweden)

    Vasile Dinu

    2015-05-01

    Full Text Available Commerce, as an important industry of any national economy, is a socially important complex of activities, which has to correspond to the general level of development and civilization of the community it serves. Considering this, the essential priorities commercial activity will turn to are represented by the increased power that consumers get through better informing, the assurance of a better connection between retail and innovation, more equitable and sustainable commercial relationships along the purchase chain, the improvement of retail services accessibility, the creation of a better work environment through the better correlation between employers’ needs and employers’ competences. Retail is permanently adapting to the changing market conditions, remaining a high competitive sector. Modern buyer is hurried, more mobile, better informed; more concerned about health, environment, comfort and aesthetics issues, more demanding in terms of quality and level of customization. Population migration, urbanization, and ageing, its absolute decrease, the average households size reduction, are all demographic trends to which retail must provide an appropriate answer. Retail businesses operating costs tend to increase, while buyers are warier under the impact of the global financial crisis, which will put additional pressure on profit margins.

  14. Examining predictive relationships among consumer values: factors ...

    African Journals Online (AJOL)

    Examining predictive relationships among consumer values: factors influencing behavioural intentions in retail purchase in Ghana. ... Journal of Business Research ... effects of age and gender differentials on values among retail consumers.

  15. Retail Visual Assistant Digital Artefact

    OpenAIRE

    Knott, Neville

    2013-01-01

    Window display, store layout and visual merchandising are defined as the ability to attract and sell to the consumer silently. One of the biggest challenges facing small retail businesses in towns and villages around the globe is how to compete against large multinationals in the visual layout and presentation of their merchandise and shops. One of the key advantages that large retail units have over small ones is professionally merchandised stock incorporated into a strategic spatial layout....

  16. Food retailing and food service.

    Science.gov (United States)

    Capps, Oral; Park, John L

    2003-07-01

    The food retailing and food service sector is not only an important component of the food marketing channel but is also vital to the United States economy, accounting for more than 7% of the United States gross domestic product in 2001. The business of food retailing and food service is undergoing salient change. The authors argue that the singular force driving this change is the consumer. To understand the linkages in the food marketing channel, this article provides information on the farm-to-retail price spread and the economic forces that influence their magnitude. Examples are given of farm-to-retail price spreads for red meat and dairy industries. In addition, the economics behind the provision of retail services and the growth of the food service industry are discussed. Further, the authors demonstrate that the structure of the food market channel is consumer driven, and present three characteristics of convenience (preparation, delivery, and service) and identify four food distribution channels in terms of convenience (complete convenience, traditional food service, consumer direct, and traditional retail).

  17. Vliv reklamy na retail

    OpenAIRE

    Kučerová, Lenka

    2008-01-01

    The purpose of this thesis is the connection of two aspects: retail and advertising and to provide general overviews. To foreshadow expected changes in the consumer's behaviour and establish how important the role advertisement constitutes. Research is also focused on direct influence of advertisement on customers. This thesis is composed of both a theoretical and a practical part. The first two chapters of the theoretical part represent a description of basic information about advertising an...

  18. Manufacturer and retailer brands in food retail assortments: Notes from a shopping trip across Europe

    DEFF Research Database (Denmark)

    Esbjerg, Lars; Grunert, Klaus G.; Bech-Larsen, Tino

    and perform a variety of activities and services, which provide added value in the eyes of consumers (Burt 2000). In this connection, branding is becoming increasingly important, as food retailers develop their own brands within and across product categories. Many retailers are attempting to cultivate...... an overall brand identity in order to protect and identify their market offering (Burt & Sparks 2002). The assortment of products food retailers offer typically includes manufacturer brands, re-tailer brands and generic or unbranded products. In recent years, increasing competition in food retailing has made...... retailers is discussed. Then, the findings from a shopping trip across Europe are presented. Finally, a discussion of the findings is provided and it is briefly considered how the findings of this study were used as input for a study of consumer perceptions of the brand architectures of food retailers...

  19. Sustainability labelling as a challenge to legitimacy: spillover effects of organic Fairtrade coffee on consumer perceptions of mainstream products and retailers

    NARCIS (Netherlands)

    Anagnostou, A.; Ingenbleek, P.T.M.; Trijp, van J.C.M.

    2015-01-01

    Purpose – This study aims to better understand the impact of norm-challenging products on consumers’ perceptions of mainstream products and retailers. By showing that sustainable market offerings are feasible, products with sustainability labels, such as Fairtrade and organic products, implicitly

  20. The factors of retail brand positioning

    Directory of Open Access Journals (Sweden)

    Filipović Vinka

    2010-01-01

    Full Text Available This paper gives the basic characteristics of a retail process as a function of the development of a successful brand. The retail network is continuously progressing, developing its abilities, successfully adjusting to its environment, and which is the most important it is persistently following wishes and needs of its consumers, and is satisfying them through high-quality offers. The retail network is relatively a new business structure, which has a great potential for competitive advantage. Once, prestigious partners to retailers, which have represented successful brands, they are often perceived to be stripped of rank and to come back at the level of common suppliers. Also, the suppliers' brands have no longer the position as they had, their status has decreased and their former power is gone, as a more superior, compared to the retailers. The inertia, enjoying 'the old glory', thinking in the manner of the same well-established formula as well as the inability to adjust themselves to the changes occurring among consumers have led the majority of the brands to be stuck in the past. The companies have to stop this increasing phenomenon, if they do not want to face in the near future, even more dramatic and more harmful consequences. Since the main aim of the research, performed in this work, was to determine the importance of retail brand positioning, the retail environment was analyzed, with special emphases on the consumer role in retail, and factors of successful retail activities. As a special aspect of successful retail, the environment of retail place was determined and within this, the effects of the retail places' atmosphere. For setting the retail strategy framework, the following basic entities are observed: product, price, exclusivity, quick response, information technology, price strategy, logistics and competitiveness. .

  1. HOW RETAILING HAS CHANGED? WHAT MARKETING DID FOR THIS CHANGE?

    Directory of Open Access Journals (Sweden)

    Rodica ERDEI

    2007-01-01

    Full Text Available Retailing is carried on by those business which sell goods to the final consumer. The obvious example is provided by the shops we all know and deal with. The retailing stage, therefore, is the one where goods reach the end of their journey from the manufacturer. This does not that in those instances there is not retailing. The manufacturer or wholesaler who sells direct to the consumer is acting as a retailer; he adds retailing to his other activities. What ever channel of distribution is used, the retailing function always exists. In the past almost all retailers confined their activities to retailing; they did not combine it with other activities. These we can call “traditional” retailers. The functions of the traditional retailer where/and are: they break bulk into saleable portions; they put the goods in a saleable condition; they make goods immediately available to consumers; they measure consumer preferences. But the times have changed! In the “new” retailing the retailer provides a long range of services to whom he sells and to those from whom he buys. We’ll have in mind in this paper the refrigeration engineering and the “artificial cold”, the creative services at the point of sale (POS, the POS marketing, the marketing activities a the point of promotion (POP, the international diversity. In recent years most retail businesses tend to grow, and the statistics proves this, as it is shown in the paper.

  2. GENDER ASPECTS OF MARKETING COMMUNICATIONS IN RETAIL

    OpenAIRE

    DEPUTATOVA ELENA YURYEVNA

    2016-01-01

    Situation in Russian retail demonstrates a highly competitive structure. Irrespective of segmentation ways, many retailers have still been using common ways of marketing communications and the search of loyal customers remains an elusive target for many companies. The problem is that a great variety of retailers have similar offers both to men and women, ignoring the fact it should be different. The article deals with differences of men and women consumer behavior aspects in choosing shops, t...

  3. Human and spatial dimensions of retail density: Revisiting the role of perceived control

    NARCIS (Netherlands)

    van Rompay, Thomas Johannes Lucas; Galetzka, Mirjam; Pruyn, Adriaan T.H.; Moreno Garcia, Jaime

    2008-01-01

    Previous research in environmental psychology and consumer behavior has demonstrated mostly negative effects of human density on consumer experience in retail settings. The effects of spatial density, however, have received scant attention. Results from previous studies show that retail density

  4. Electronic Commerce and Retail Channel Substitution

    NARCIS (Netherlands)

    M.C.W. Janssen (Maarten); R. van der Noll

    2002-01-01

    textabstractWe analyze a market where firms compete in a conventional and an electronic retail channel. Consumers easily compare prices online, but some incur purchase uncertainties on the online channel. We investigate the market shares of the two retail channels and the prices that are charged. We

  5. Consumer views on safety of over-the-counter drugs, preferred retailers and information sources in Sweden: after re-regulation of the pharmacy market.

    Science.gov (United States)

    Westerlund, Tommy; Barzi, Sahra; Bernsten, Cecilia

    2017-01-01

    The availability of over-the-counter drugs (OTCs) has increased in Sweden since a re-regulation of the pharmacy market in 2009, through which non-pharmacy retailers became permitted to provide certain OTCs. To examine the adult general public's views on safety, purchasing and information channels, storage and disposal of OTCs in Sweden, three years after the re-regulation of the pharmacy market. A questionnaire study in 2012-13 in a stratified, random sample of all inhabitants in Sweden ≥ 18 years old. Totally 8,302 people (42%) answered the questionnaire. Seven percent found OTCs completely harmless regardless of how they are being used, 18% felt they should be used only on health professionals' recommendation. Differences in how OTCs are perceived were however found with regards to respondents' country of birth, family type, educational level and income. The pharmacy was still the preferred OTC drug retailer by 83% of the respondents and preferred information source by 80% Reasons for preferred retailers were primarily due to out of habit (45%), counseling provided (35%), the product range (34%) and the confidence in staff (27%). Analgesics are the most common OTCs to have at home (90%). The bathroom cabinet is the primary site for storage (42%) and 16% throw their OTC leftovers in the trash. The study population does not consider OTCs as harmless regardless of how they are used, but on the other hand feels they should not be taken on health professionals' recommendation only. The pharmacy is still the preferred retailer and information source, and there is room for further improvement in the storage and disposal of OTCs. A return of OTC drug leftovers to the pharmacy should be further encouraged. Due to several limitations, great caution should however be observed when generalizing the results to the adult population of Sweden.

  6. Consumer views on safety of over-the-counter drugs, preferred retailers and information sources in Sweden: after re-regulation of the pharmacy market

    Directory of Open Access Journals (Sweden)

    Westerlund T

    2017-03-01

    Full Text Available Background: The availability of over-the-counter drugs (OTCs has increased in Sweden since a re-regulation of the pharmacy market in 2009, through which non-pharmacy retailers became permitted to provide certain OTCs. Objective: To examine the adult general public’s views on safety, purchasing and information channels, storage and disposal of OTCs in Sweden, three years after the re-regulation of the pharmacy market. Methods: A questionnaire study in 2012-13 in a stratified, random sample of all inhabitants in Sweden ≥ 18 years old. Results: Totally 8,302 people (42% answered the questionnaire. Seven percent found OTCs completely harmless regardless of how they are being used, 18% felt they should be used only on health professionals’ recommendation. Differences in how OTCs are perceived were however found with regards to respondents’ country of birth, family type, educational level and income. The pharmacy was still the preferred OTC drug retailer by 83% of the respondents and preferred information source by 80% Reasons for preferred retailers were primarily due to out of habit (45%, counseling provided (35%, the product range (34% and the confidence in staff (27%. Analgesics are the most common OTCs to have at home (90%. The bathroom cabinet is the primary site for storage (42% and 16% throw their OTC leftovers in the trash. Conclusions: The study population does not consider OTCs as harmless regardless of how they are used, but on the other hand feels they should not be taken on health professionals’ recommendation only. The pharmacy is still the preferred retailer and information source, and there is room for further improvement in the storage and disposal of OTCs. A return of OTC drug leftovers to the pharmacy should be further encouraged. Due to several limitations, great caution should however be observed when generalizing the results to the adult population of Sweden.

  7. How Retailers Handle Complaint Management

    DEFF Research Database (Denmark)

    Hansen, Torben; Wilke, Ricky; Zaichkowsky, Judy

    2009-01-01

    This article fills a gap in the literature by providing insight about the handling of complaint management (CM) across a large cross section of retailers in the grocery, furniture, electronic and auto sectors. Determinants of retailers’ CM handling are investigated and insight is gained as to the......This article fills a gap in the literature by providing insight about the handling of complaint management (CM) across a large cross section of retailers in the grocery, furniture, electronic and auto sectors. Determinants of retailers’ CM handling are investigated and insight is gained...... as to the links between CM and redress of consumers’ complaints. The results suggest that retailers who attach large negative consequences to consumer dissatisfaction are more likely than other retailers to develop a positive strategic view on customer complaining, but at the same time an increase in perceived...

  8. Electricity marketing and retailing

    International Nuclear Information System (INIS)

    Phillips, E.

    2001-01-01

    This power point presentation outlined the values of wholesale and retail marketing of natural gas to offer choice to all Canadians. The initial wholesale market dealt with physical bilaterals, financial bilaterals and transmission rights, while the mature wholesale market deals with futures contracts, reserve markets, dispatchable loads, swaps, trades and emissions trading. Wholesale prices include debt reduction charges, transmission charges transformation charges, ancillary charges, and independent market operator (IMO) fees. Retail rates offered by local distribution companies (LDC) include distribution charges, adjustments to SSS, and distribution losses. The role of marketers is to provide consumers with what they want, which is annual fixed rates with aggregation and load profiling as well as billing and procurement services

  9. Next-Generation Retailing In India: An Empirical Study Using Factor Analysis

    OpenAIRE

    Manju Smita Dash

    2011-01-01

    The retail landscape in India is changing rapidly and is being scrutinized by large scale investments by foreign and domestic players. Market liberalization and changing consumer behaviour have sown the seeds of a retail transformation. Indian retailing is growing fast and imparting the consumer preferences across the country. Today retailing is largest contributing sector to country's GDP i.e. 10% as compared to 8% in China, 6% in Brazil. Modern retailing is capable of generating employment ...

  10. Clustering and Joint Marketing in Retail Trade

    OpenAIRE

    Bohlin, Nils

    2001-01-01

    This paper presents the idea that retail trade stories might cluster with their competitors to pool marketing expenses and thereby increase their individual visibility among consumers. In a model which presumes such a marketing technology we derive some new comparative statics results. In a small/mega center we expect more competing stores in retail trade markets where products are heterogenous and consumers like to compare products before they buy, i.e. where people like to shop around. The ...

  11. Pricing, Variety, and Inventory Decisions in Retail Operations Management

    OpenAIRE

    Maddah, Bacel

    2005-01-01

    This dissertation is concerned with decision making in retail operations management. Specifically, we focus on pricing, variety, and inventory decisions, which are at the interface of the marketing and operations functions of a retail firm. We consider two problems that relate to two major types of retail goods. First, we study joint pricing, variety, and inventory decisions for a set of substitutable" items that serve the same need for the consumer (commonly referred to as a "retailer's ...

  12. RETAIL READY PACKAGING – WHAT'S IN IT FOR FOOD MANUFACTURERS?

    OpenAIRE

    Davor Dujak; Martina Ferencic; Jelena Franjkovic

    2014-01-01

    Process of concentration in retail market, as well in Croatia as in other European countries, has insured for retailers stronger negotiating position in fast moving consumer goods supply chain, especially in food chain. Retailers have initiated retail supply chain management - a lot of different cost efficiency processes in food supply chain which they were able to force with their suppliers, usually with the absence of an equitable distribution of savings that this collaboration enables. One...

  13. Retail Shopping Lists

    DEFF Research Database (Denmark)

    Schmidt, Marcus

    2012-01-01

    categories. An association between the frequency of a brand's appearance on lists and the amount of money spent on advertising the brand could not be found. A strong link between brands, prices and store names is revealed. Price in the majority of cases refers to brands rather than to product categories......The paper addresses consumers' shopping lists. The current study is based on a survey of 871 lists collected at retail grocery stores. Most items on shopping lists appear on the product category level rather than the brand level. The importance of the brand level varies considerably across product...

  14. The Case of Cruse Affair for the Bordeaux Wines (Winegate) and Its Consequences on the Burgundy Wine Industry.

    Science.gov (United States)

    Lecat, Benoit; Chapuis, Claude; Brouard, Joelle; Cogan, Laurence

    2016-01-01

    The aim of the study is to show how the Cruse affair known as the "Winegate" has changed the wine industry in Burgundy. Cruse, one of the major Bordeauxsellers, was caught by the Customs Office in 1973 and condemned for fraud involving 20'000 hl of Bordeaux wine. This affair has generated a loss of trust between consumers and producers and also between small wine-growers who were selling their wine to the Négociants. The objective of this study is to focus on the consequences that this affair has generated for Burgundy growers and Négociants. The method used is the analysis of historical documents (press articles and books on Bordeaux wines) to understand through a review the Cruise affair and its consequences. Under consumer but also retailer pressure, more and more winegrowers in Burgundy decided to bottle the production of their estate and sell it under their own label. To a certain extent, this new development entailed a competition with Négociants. The structure of estates moved from farm style companies to small SME's in charge of vinification, ageing, selling and exporting. Finally, some recent patents related to the wine fraud and mechanisms to create the trust in the wine chain, with specific regard to intelligent label and distribution, have been considered.

  15. The Effects of Application of Lean Concept in Retail

    Directory of Open Access Journals (Sweden)

    Radojko LUKIC

    2012-06-01

    Full Text Available Lean principles and techniques can be successfully applied in the retail sector. In the retail sector, lean approach improves operational flows. Lean retail encourages manufacturers to produce standard products in accordance with the created (placed orders from retailers pursuant to the demand of their consumers. Characteristics of the retail market are: strong competition, shorter product life cycle, longer product development time and high sensitivity of demand. In order to be more competitive and profitable today's retailers operate strategically oriented to lower prices and gain exemption from holding unnecessary stocks. Lean retail is an example of best practices of successful operational strategies which management need to accept - to maximize the operating efficiency of the retail process.

  16. Assessment of Consumer Exposure to Salmonella spp., Campylobacter spp., and Shiga Toxin-Producing Escherichia coli in Meat Products at Retail in the City of Sao Paulo, Brazil.

    Science.gov (United States)

    Ristori, Christiane Asturiano; Rowlands, Ruth Estela Gravato; Martins, Cecília Geraldes; Barbosa, Maria Luisa; Dos Santos, Luis Fernando; Jakabi, Miyoko; de Melo Franco, Bernadette Dora Gombossy

    2017-08-01

    Meat products may be vehicles of bacterial pathogens to humans, and Salmonella spp., Campylobacter spp., and Shiga toxin-producing Escherichia coli (STEC) are the most relevant. The aim of this study was to generate data on prevalence of these three pathogens in 552 samples of meat products (hot dogs, pork sausages, raw ground beef, and raw chicken legs) sold at retail in the city of Sao Paulo, Brazil. Salmonella spp. was detected in 5.8% (32/552) of samples, comprising pork sausages 62.5% (20/32) and chicken legs 37.5% (12/32). The counts of Salmonella spp. were low, ranging from Salmonella Typhimurium (28.1%), Salmonella I 4,[5],12:i:- (15.6%), Salmonella Enteritidis (12.5%), Salmonella Derby, and Salmonella Brandenburg (9.4%). Campylobacter spp. was detected in 33 samples (6.0%), comprising chicken legs (82%) and ground beef (18%). All samples were negative for STEC. These results suggest that meat products when subjected to inadequate cooking and/or cross-contamination with other products ready for consumption can lead to occurrence of outbreaks, highlighting the risks associated with them.

  17. Food Waste Avoidance Actions in Food Retailing

    DEFF Research Database (Denmark)

    Kulikovskaja, Viktorija; Aschemann-Witzel, Jessica

    2017-01-01

    Food waste occurs throughout the entire food supply chain, from production to consumption of food in households. Retailers are in a unique position to contribute to food waste avoidance, not only by minimizing the amount of waste in their distribution channels but also by influencing consumer...... attitudes and behaviors. This explorative study aims to identify which food waste avoidance actions are conducted by retailers in Denmark, to which extent, and how they vary across food categories and supermarket chain. Based on an analysis of secondary and empirical data collected via observations...... at retail stores, the authors identify 22 food waste avoidance actions in Danish retail. The results provide new insights into food waste avoidance in retail. Based on the findings, suggestions for further research directions are developed that should serve to identify the most efficient customer targeted...

  18. Developing a Retail Buying Model Based on the Use of Assortment Decision Factors

    OpenAIRE

    Bahng, Youngjin

    2011-01-01

    As end-consumers are surrounded by a tremendous number of multi-channel retailers and their products, clothing retailers are exposed to numerous clothing samples with a variety of styles in various price ranges, offered by onshore and offshore manufacturers. Although manufacturers or vendors offer well-salable products, a retail business may not be successful in maximizing profits without a strategic retail buying planning process. The purpose of this study is to develop a retail buying mo...

  19. Investigating stock–outs in the warehouse retail liquor sector in Johannesburg

    OpenAIRE

    2015-01-01

    M.Com. (Business Management) The retail industry in South Africa is faced with economic pressure, which is affecting growth in the sector. Consumers are affected by inflation which affects their purchasing power. Added to this many retail businesses in South Africa are experiencing the phenomena of stock-outs. Retail stock-outs can amount to 4% of annual turnover for an average retail business in South Africa. This is putting huge strain on retail businesses to remain competitive in the in...

  20. Implications of foreign direct investment in India's retail sector

    Directory of Open Access Journals (Sweden)

    Murali Patibandla

    2014-12-01

    Full Text Available Supply chain is the backbone of retail business. Adoption of an efficient supply chain between producers and consumers by modern large retailers could reduce average transaction and information costs of market exchange; generate surplus for stakeholders such as producers, farmers, and consumers; expand output; and could thereby contribute to economic growth and net employment gains. Foreign players can introduce a highly advanced supply chain and develop local producers and generate externalities. This paper develops a simple theory of supply chain and economic growth. It shows the implications of adaptation of the Wal-Mart model of retailing on India's retail business.

  1. Aspectos éticos del comercio electrónico desde la perspectiva de los consumidores : Ethical issues in online retailing form consumers´perspective.

    OpenAIRE

    Pascual del Riquelme Martínez, Mª Isabel

    2013-01-01

    ABSTRACT Purpose – The main goal of this thesis is to contribute to a better understanding of the factors that currently represent some of the most important obstacles for a greater acceptance of the Internet as a shopping channel. Specifically, this research is focused on the study of the antecedents of consumers’ concerns, perceptions and beliefs about ethical issues in e-commerce, as these consumer ethical concerns are at the core of the most important barriers related to e-commerce ado...

  2. CALiPER Retail Lamps Study 3

    Energy Technology Data Exchange (ETDEWEB)

    none,

    2014-02-01

    This is a special CALiPER report on LED lamps available through the retail marketplace and targeted toward general consumers. It follows similar reports published in 2011 and 2012 (products purchased in 2010 and 2011), and is intended as a continuation that identifies long-term trends. For this report, products were selected to investigate specific hypotheses, rather than represent a sample of the increasingly large retail LED market.

  3. Growing Role of Retail in Distribution Channels

    OpenAIRE

    Ishak Mesic

    2011-01-01

    This article aims to demonstrate the growing role of retail trade (retail) in the channels of distribution of goods both in domestic and international markets. Technical-technological development has provided great opportunities for all production of material goods, so that the focus of problem in the economic possibilities of playing shifted from production to sales opportunities, or consumption. The ultimate consumers and their needs and requirements have become a central area of study, bas...

  4. Retail business model transformation in multichannel environment

    OpenAIRE

    Chapagain, B. (Bimala)

    2015-01-01

    Abstract With the advent of internet and e-commerce, the way of carrying out business and transactions has changed to a great extent. Consumers are continuously changing the way they do shopping and this has forced retail business to transform their traditional brick and mortar into adopting multi-channel business models. Retailing is one of the most dynamic and competitive areas of business organization. Effective marketin...

  5. A STUDY ON IMPULSIVE CONSUMER BEHAVIOUR AND ITS DETERMINANTS

    OpenAIRE

    Dr. V. Seetha; J. Suganya

    2017-01-01

    Impulse buying is an emerging phenomenon, which has been the focus of the retailers to attract the customers. Impulse behaviour is the outcome of emotional reactions that generate unpredicted urge to buy. Consumer behaviour is nowadays gaining much importance for retailers. Due to expansion of organized retail in India, retailers are trying to understand the behaviour of consumers that what product the consumer seeks for, why they need a particular product, when they need it and how they are...

  6. COMPLEX PROMOTIONSIN RETAIL

    Directory of Open Access Journals (Sweden)

    O. Yusupova

    2015-10-01

    Full Text Available Complex promotions used by retailers introduce to the consumers several rules that must be satisfied in order to get some benefits and usually refer to multiple products (e.g. “buy two, get one free”. Rules of complex promotions can be quite sophisticated and complicated themselves. Since diversity of complex promotions limited only by marketers’ imagination we can observe broad variety of promotions’ rules and representa¬tions of those rules in retailers’ commercials. Such diversification makes no good for fellow scientist who’s trying to sort all type of promotions into the neatly organized classification. Although we can simple add every single set of rules offered by retailers as a separate form of sales promotion it seems not to be the best way of dealing with such a problem. The better way is to realize that mechanisms underlying that variety of promotions are basically the same, namely changes in demand or quantity demanded. Those two concepts alone provide powerful insight into classification of complex promotions and allow us to comprehend the variety of promotions offered by marketers nowadays.

  7. China Report, Economic Affairs

    National Research Council Canada - National Science Library

    1987-01-01

    .... This report contains articles from China dealing with Economic Affairs. The Topics include National Affairs and Policy, Foreign Trade and Investment, Economic Zones, Finance and Banking, and Agriculture.

  8. Brand-Supermarket Demand for Breakfast Cereals and Retail Competition

    OpenAIRE

    Benaissa Chidmi; Rigoberto A. Lopez

    2007-01-01

    The Berry, Levinsohn, and Pakes (1995) market equilibrium model is extended to the supermarket chain level to examine consumer choices and retail competition for thirty-seven brands of breakfast cereals in Boston. Estimated taste parameters for product characteristics vary significantly across consumers. Although consumers are price-sensitive with respect to their chosen cereals, they exhibit strong brand and supermarket loyalty. Retail markups increase and marginal costs decrease with grocer...

  9. Next-Generation Retailing In India: An Empirical Study Using Factor Analysis

    Directory of Open Access Journals (Sweden)

    Manju Smita Dash

    2011-01-01

    Full Text Available The retail landscape in India is changing rapidly and is being scrutinized by large scale investments by foreign and domestic players. Market liberalization and changing consumer behaviour have sown the seeds of a retail transformation. Indian retailing is growing fast and imparting the consumer preferences across the country. Today retailing is largest contributing sector to country's GDP i.e. 10% as compared to 8% in China, 6% in Brazil. Modern retailing is capable of generating employment opportunities for 2.5 million people by 2010 in various retail operations and over 10 million additional workforces in retail support activities. Organised retail which presently account for only 4-6 percent of the total market is likely to increase its share to over 30% by 2013.It offers huge potential for growth in coming years. India is becoming most favoured retail destination in the world.

  10. Interaction among actors in retail market competition in malang city

    Science.gov (United States)

    Kurniawan, B.; Ma'ruf, M. F.

    2018-01-01

    In several countries, traditional market lose in competition with supermarket. Supermarket has several advantages compared with traditional market. It can provides consumers with lower prices, offer more varieties of products and higher quality products than traditional retailers, has more comfortable place for shopping. In Malang City, the existence of traditional traders was threatened. In a competitive retail market, traditional traders get less protection from the Government of Malang Municipality. Massive demonstrations conducted by traditional traders along with other society elements unable to stem the rapid growth of modern retail. This paper focus on the interaction of Malang Municipality actors in the local retail market competition. How those interaction can make imbalance retail market competition. The author uses descriptive-analytic method with a qualitative approach in this work. As a result, the interaction tend to produce imbalance retail market competition. Interaction between legislative, executive, bureaucracy and mass media tend to support modern retail growth than traditional one.

  11. New Strategies of the Retail Market to Attract Buyers

    OpenAIRE

    Cãlin Mariana Floricica

    2012-01-01

    New realities of the digital age (continuous growth of internet penetration, card payments and mobile applications) forcing large retailers to rethink their tactics to increase business. The consequences of this development are manifold and manifest more and more that consumers want the ability to get information online on a retailer, you can compare prices - so an increasing demand for transparency - and you can order anytime, anywhere in a simple manner. Online retail allows introducing a w...

  12. OVERCOMING PERCEPTIONS OF UNCERTAINTY AND RISK IN E-RETAILING

    OpenAIRE

    Sanda Renko; Daniel Popovic

    2013-01-01

    Increasing development of the Internet and the use of information and communication technology contributed to the development of e-retailing in consumers‘ purchasing. The main purpose of this paper is to explore overall perceptions of e-retailing among Croatian consumers. In particular, the focus of the paper is on the areas which influenced the customer commitment and loyalty in e-retailing. In understanding whether the Internet and home shopping affected consumers‘ purchases and what is the...

  13. Customer satisfaction with individual shopping trip experiences in grocery retailing

    DEFF Research Database (Denmark)

    Esbjerg, Lars; Grunert, Klaus G; Jensen, Birger Boutrup

    , whereas hedonic value reflects the potential entertainment and emotional worth associated with the shopping trip. Recognising this duality, in addition to enabling customers to satisfy utilitarian needs related to product-acquisition, grocery retailers increasingly try to offer customers pleasurable...... shopping experiences, even to entertain them. Because there is evidence suggesting even satisfied customers sometimes switch brands and retailers due to boredom, it is important for retailers to continuously engage consumers and stir interest in a given store. Satisfying customers again and again...

  14. The analysis of food products retailing in European Union

    Directory of Open Access Journals (Sweden)

    Rapaić Stevan

    2009-01-01

    Full Text Available Author is analyzing a share of food products in the structural profile of retail trade in European Union by presenting areas of retailing in which food, beverages, and tobacco products are predominant. The main task of retailing is to overcome gaps in time and space between production and consumption, in order to meet the needs of consumers. This main task of retailing becomes more difficult considering the fact that the European Union consists of demanding consumers that expect all products, especially food, to be served to them at the most accessible places, in most suitable time, and with prices that coincide with the worth of products. In the structure of retail trade of the European Union, food products can be found in sector of non-specialised in-store retailing (hypermarkets, supermarkets, Cash&Carry stores as well as in sector of specialised in-store food retailing (butcher shops, bakeries, fish markets, etc.. Restructure of retailing, internationalization, and concentration of total retail trade network are only some of the basic trends in contemporary retail sale of food products in the European Union, that are being explored in this text.

  15. Retail Price Model

    Science.gov (United States)

    The Retail Price Model is a tool to estimate the average retail electricity prices - under both competitive and regulated market structures - using power sector projections and assumptions from the Energy Information Administration.

  16. HIV / AIDS and the retail sector.

    Science.gov (United States)

    Michael, K

    1999-01-01

    Employing approximately 1.5 million employees and comprised of 80,000 employers, the retail and wholesale sector accounted for 16.1% of South Africa's gross domestic product in 1996. HIV/AIDS threatens the retail sector, but it is unclear whether the pandemic threatens equally every sub-sector of the industry. The 4 main sub-sectors are fast-moving consumer goods; clothing, footwear, and textiles; vehicles; and furniture and major appliances. The nature of retail infrastructure and competitive and economic trends are described. Over the next decade, AIDS may reduce the size of consumer markets through increased mortality, and will certainly slow growth in spending. The pandemic may also divert spending away from retail merchandise to health care, and threaten businesses which extend credit and offer death benefits and funeral policies to clients. AIDS morbidity and mortality could also disrupt supply chains, especially for retailers who buy their products locally. The vulnerability of retail activities is discussed, with reference to the Living Standards Measure (LSM) developed by the South African Advertising Research Foundation.

  17. Indian Organized Retail Sector: Impediments and Opportunities

    Directory of Open Access Journals (Sweden)

    Dharmendra Mehta

    2012-11-01

    Full Text Available The winds of globalization have yielded rich dividends to the social and economic growth of India. The boom in Indian market has widened the horizons for the customers to be selective while purchasing any product. On the other hand, the sellers are more proactive in facilitating their customers’ quality services and cater to their growing demands. There is a paradigm shift in the customer’s perception and purchasing tendencies. The traditional shops and shopkeepers are now being slowly but gradually replaced by big/mini retail stores (shopping malls and retailers (top corporate houses. Indian consumers are evolving and accepting modern retail formats. In the context of Indian retail sectors, Big Bazaar, More, Pantaloon Retail India Ltd, ITC's e-choupal Reliance Retail Ltd, Vishal Mega Mart, Titan Industries, Archies, Bata India Ltd etc. are dominating the scene and have a wide spread network to execute their operation. The present paper is an attempt to study impediment and opportunities related to organized retailing in India.

  18. Manufacturer Suggested Retail Prices, Loss Aversion and Competition

    NARCIS (Netherlands)

    Fabrizi, Simona; Lippert, Steffen; Puppe, Clemens; Rosenkranz, S.

    2016-01-01

    We study a model of vertical relations with imperfect retail competition in which a fraction of the consumers display reference-dependent demand with respect to the manufacturer’s suggested retail price. We demonstrate that in equilibrium the suggestion will either be undercut or complied with by

  19. Retail Therapy: In the News and in the Classroom

    Science.gov (United States)

    Lee, Jonggeun; Marcketti, Sara B.

    2017-01-01

    Retail therapy is suggested as a way for consumers to achieve happiness from the negative emotional state of modern life (Kang & Johnson, 2010). The practice of retail therapy has been referred to as "compensatory consumption" because it occurs "when an individual feels a need, lack, or desire which they cannot satisfy with a…

  20. 27 CFR 6.153 - Criteria for determining retailer independence.

    Science.gov (United States)

    2010-04-01

    ... AND TRADE BUREAU, DEPARTMENT OF THE TREASURY LIQUORS âTIED-HOUSEâ Exclusion § 6.153 Criteria for... or the quantity in which to purchase them for sale to consumers. (b) The industry member obligates the retailer to participate in the promotion to obtain the industry member's product. (c) The retailer...

  1. 27 CFR 8.54 - Criteria for determining retailer independence.

    Science.gov (United States)

    2010-04-01

    ... TRADE BUREAU, DEPARTMENT OF THE TREASURY LIQUORS EXCLUSIVE OUTLETS Exclusion § 8.54 Criteria for... purchase or the quantity in which to purchase them for sale to consumers. (b) The industry member obligates the retailer to participate in the promotion to obtain the industry member's product. (c) The retailer...

  2. Retail stores as brands: Performances, theatre, and space

    NARCIS (Netherlands)

    van Marrewijk, A.H.; Broos, M

    2012-01-01

    The scholars of Consumer Culture Theory studies as well as practitioners have recognised the potential power of spatial design in stores in constructing and communicating retail brands. Retail space and the aesthetic structuring of a range of expressive artefacts have become the stage on which shop

  3. Information Systems and Technology Sourcing Strategies and Performance of E-Retailers

    Science.gov (United States)

    Tsai, Juliana Yuh-Shun

    2012-01-01

    The e-Retail industry has grown rapidly over the last few years and is projected to continue its upward trend as consumers shift from traditional channels to online channels. In March 2010, Forrester Research forecasted that online retail sales will grow by 10% a year for the next 5 years and e-Retail sales will amount to $249 billion by 2014.…

  4. Challenges and opportunities in ‘last mile’ logistics for on-line food retail

    NARCIS (Netherlands)

    Trienekens, Jacques; Hvolby, Hans Henrik; Turner, Paul

    2017-01-01

    Conventional approaches to logistics for food retail continue to be challenged by the rapid growth of on-line food retail. At the same time, ‘last mile’ logistics optimization for on-line retail also face challenges as changing consumer expectations, habits and purchasing patterns intersect with

  5. Retail competition in electricity markets

    International Nuclear Information System (INIS)

    Defeuilley, Christophe

    2009-01-01

    The introduction of competition into retail electricity supply gave rise to great expectations. However, to date, its performance has proven less than stellar, owing primarily to the theoretical concepts underpinning this reform, which draw heavily on the Austrian school. Neither consumers' decision processes nor this sector's technical paradigm were adequately accounted for, leading to an uncorrect estimation of the expected impact of opening to competition. Short- and medium-term prospects for the evolution of retail markets must be reconsidered from the perspective of greater stability: not a generalization of competition, but rather a persistent segmentation between active and inactive clients; not a large and rapid diffusion of radical innovations in commercialisation, with the potential for undermining the incumbents' positions

  6. Retail competition in electricity markets

    Energy Technology Data Exchange (ETDEWEB)

    Defeuilley, Christophe [LARSEN and EDF R and D, Fontenay aux Roses (France)

    2009-02-15

    The introduction of competition into retail electricity supply gave rise to great expectations. However, to date, its performance has proven less than stellar, owing primarily to the theoretical concepts underpinning this reform, which draw heavily on the Austrian school. Neither consumers' decision processes nor this sector's technical paradigm were adequately accounted for, leading to an uncorrect estimation of the expected impact of opening to competition. Short- and medium-term prospects for the evolution of retail markets must be reconsidered from the perspective of greater stability: not a generalization of competition, but rather a persistent segmentation between active and inactive clients; not a large and rapid diffusion of radical innovations in commercialisation, with the potential for undermining the incumbents' positions. (author)

  7. The Correlation between Cherry Picking Female Consumers and ...

    African Journals Online (AJOL)

    . Consumers who are branded as cherry pickers are price sensitive shoppers with no brand loyalty but this market segment has been found to be potentially attractive for retailers, contrary to the myth that they are a retailers' nemesis.

  8. Jumping into the healthcare retail market: our experience.

    Science.gov (United States)

    Pollert, Pat; Dobberstein, Darla; Wiisanen, Ronald

    2008-01-01

    Who among us has not heard of the retail-based clinic concept? Retail-based clinics have been springing up across the country in Target, Walmart, grocery stores, drugstores, and shopping malls. Due to multiple marketplace issues, others who have not traditionally been providers of healthcare saw an opportunity to meet the consumer's demand. Do retail and healthcare mix, and can this model be successful? MeritCare Health System in Fargo, ND made the decision to embrace and experiment with this new emerging consumerism model. This article reviews our experience in developing the first retail-based clinic in our service area and the state of North Dakota.

  9. Honolulu Retail Monitoring Price Data Collection (2007-2011)

    Data.gov (United States)

    National Oceanic and Atmospheric Administration, Department of Commerce — This database contains a time series of consumer-level prices for a sample of retail markets in Honolulu between 2007-2011. Data include weekly prices for fish...

  10. 27 CFR 6.96 - Consumer promotions.

    Science.gov (United States)

    2010-04-01

    ... OF THE TREASURY LIQUORS âTIED-HOUSEâ Exceptions § 6.96 Consumer promotions. (a) Coupons. The act by an industry member of furnishing to consumers coupons which are redeemable at a retail establishment... such coupons; and (2) An industry member may not reimburse a retailer for more than the face value of...

  11. Retail and Real Estate: The Changing Landscape of Care Delivery.

    Science.gov (United States)

    Mason, Scott A

    2015-01-01

    By its nature, retail medicine is founded in real estate. That retail medicine has expanded so dramatically in a relatively short period of time has taken people by surprise. This rapid growth of integrating healthcare services into retail real estate begs the question of whether real estate will eventually take on the importance in healthcare delivery that it has in retail. This article advances the view that it will. In the end, what retail and healthcare have in common is that they both reflect the attributes of demanding consumers as part of an experience-based economy, where products and services are sought based on how they fit with their lifestyles and how they make them feel (Pine and Gilmore 1998). Changing the selection process for healthcare services to be more like retail is already expanding how and where healthcare services are delivered.

  12. Exploring the everyday retail experience: The discourses of style and design

    OpenAIRE

    Pecoraro, Maria; Uusitalo, Outi

    2014-01-01

    In contrast to earlier studies focusing on spectacular retail store environments, this study concentrates on examining ordinary retail stores and everyday retail experiences. The article explores how different sorts of retail environments influence consumers' experience and behaviour. The research uses a comparative case study and employs the theoretical framework of geosemiotics. Investigating three different stores from the perspective of architectural style reveals that cultural meanings a...

  13. Retail environments and spatial shopping behavior

    NARCIS (Netherlands)

    Timmermans, H.J.P.; Gaerling, T.; Golledge, R.G.

    1993-01-01

    The interplay between aspects of retail environments and consumer spatial shopping behavior has traditionally been an area of major concern in geography, urban planning and related disciplines. It reflects an interest in explaining the relationship between locational and nonlocational attributes of

  14. Retail inventory management with lost sales

    NARCIS (Netherlands)

    Curseu - Stefanut, A.

    2012-01-01

    The inventory control problem of traditional store-based grocery retailers has several challenging features. Demand for products is stochastic, and is typically lost when no inventory is available on the shelves. As the consumer behavior studies reveal, only a small percentage of customers are

  15. Customer loyalty of retail firm - Billa

    OpenAIRE

    Dančevská, Ráchel

    2009-01-01

    The bachelor thesis results from marketing, which includes customer loyalty and consumer typology. Then the thesis is concerned with a marketing research and a proper creation of a questionnaire for this research. The practical part of the thesis introduces the retail company Billa and presents the results from field research, which was focused on finding of customer loyalty of the Billa's customers.

  16. Why do German retailers think and act as they do?

    DEFF Research Database (Denmark)

    Esbjerg, Lars; Stacey, Julia

    2001-01-01

    German consumers say one thing and do the other. They say they are willing to pay extra for fresh pork in order to get quality meat. But they act quite differently when they shop in the supermarket and the price becomes a decisive factor. At least that is what most German retail buyers of pork...... that the consumers want to buy pork at low prices only. A small group believes that selected segments are willing to pay more for better pork. The study indicates that retail chains to a large degree create their surroundings. The chains believe they offer the consumers good quality pork at competitive prices......, they use low prices in their marketing and are in many ways hereby encouraging the consumers to be price-minded. It can be discussed whether retail chains actually know enough about consumer behaviour to draw conclusions about what the consumers want and how much they are willing to pay for fresh pork...

  17. 3rd May 2009 - Japanese Minister of State for Science and Technology Policy, Food Safety, Minister of Consumer Affairs, Minister of Space Policy S. Noda, visiting ATLAS experimental area, LHC tunnel and CERN Control Centre with CERN Director-General R. Heuer, Collaboration Spokesperson F. Gianotti and Beams Department Head P. Collier.

    CERN Document Server

    Maximilien Brice

    2009-01-01

    090506101-08: signature of the guest book and exchange of gifts; 090506109 + 46-64: Japanese Ambassador to the United Nations Office S. Kitajima, Japanese Minister of State for Science and Technology Policy, Food Safety, Minister of Consumer Affairs, Minister of Space Policy S. Noda, CERN Director-General R. Heuer, Non Member-State relations Adviser J. Ellis and ATLAS Collaboration Spokesperson F. Gianotti visiting the LHC tunnel at Point 1; 090506110-11 + 28-45: Japanese Minister of State for Science and Technology Policy, Food Safety, Minister of Consumer Affairs, Minister of Space Policy S. Noda and his delegation visiting ATLAS experimental area with CERN Japanese users and Management; 090506112 + 86-94: Japanese Minister of State for Science and Technology Policy, Food Safety, Minister of Consumer Affairs, Minister of Space Policy S. Noda, CERN Director-General R. Heuer and Japanese users in front of an LHC superconducting magnet; sLHC Project Leader also present. 090506113-19: Arrival of Japanese Min...

  18. The time has come for retail wheeling

    International Nuclear Information System (INIS)

    Dahlen, D.O.; Achinger, S.K.

    1993-01-01

    Retail wheeling, the transmission and distribution of electric power for end users, fosters competition and promotes the efficient use of resources. Access to electric-utility transmission and distribution systems would establish competitive electric markets by permitting retail customers to obtain the lowest cost for energy which would meet their specific needs. Among electric utilities and their customers, the idea of allowing market forces to attract supply and set prices is a current controversy. To counter the anticompetitive effects of recent mergers in the wholesale market, the Federal Energy Regulatory Commission (FERC) has mandated open transmission access for wholesale customers. However, the FERC denied access to retail customers and qualifying facilities (QF) in both its Northeast Utilities (FERC case No. EC-90-1 90) and PacifiCorp (U.S. Circuit Court of Appeals for D.C., 89-1333) decisions. Retail wheeling will benefit both consumers and producers. The ability of large customers to purchase power from the lowest cost sources and have it transmitted to their facilities, will save American industrial and commercial customers at least $15 billion annually. The Increased efficiency resulting from competition would also reduce residential electric bills. Through retail wheeling, independent power producers can market their capacity to a greater customer base, and traditional utilities will benefit from access to other utilities markets with the more efficient utilities prospering. Retail wheeling will, therefore, reward efficient utilities and encourage inefficient utilities to improve

  19. Consumer buying behavior in fashion retailing

    OpenAIRE

    Ramoškaitė, Neringa

    2011-01-01

    Temos aktualumas. Pasaulinė mados pramonė yra vienas iš svarbiausių ekonomikos sektorių kapitalo, pajamų, prekybos ir darbo vietos požiūriu visame pasaulyje. Aprangos pramonė turi trumpą produkto gyvavimo ciklą, milžinišką produktų įvairovę, nepastovią ir nenuspėjamą paklausą, ilgus ir lanksčius tiekimo procesus. Mados mažmenininkų gebėjimas greitai pristatyti naujausią madą parduotuvėje dabar yra būtinybė, nes mados stiliai ir tendencijos keičiasi vis greičiau ir reguliariau. Yra mados mažme...

  20. Retail location and consumer spatial choice behavior

    NARCIS (Netherlands)

    Timmermans, H.J.P.; Bailley, A; Gibson, L.J.

    2004-01-01

    This chapter reviews progress made in applied geography with respect to analyzing and predicting spatial shopping behavior. Developments in models of store and shopping center choice during the past decades are reviewed. In addition, progress in simulating pedestrian movement is outlined.

  1. Canadian retail petroleum markets study

    International Nuclear Information System (INIS)

    Ervin, M.J.

    1998-02-01

    A retail petroleum market study was conducted to provide a comprehensive overview of the competitiveness of the downstream petroleum industry in Canada and to set a foundation for effective policy development. The downstream petroleum industry, which includes the petroleum refining and marketing sectors, faces a poor public image, competitive pressures from U.S. and offshore refiners, and a broad range of environmental challenges. In this study, 19 markets representing a wide range of conditions were chosen for a detailed review of outlet economics. A market-by-market and regional comparisons of key competitiveness indicators was made in order to identify market and regional competitive differences as potential issues or opportunities within the industry. The study also included a pump price/margin model and provided a general overview of the retail gasoline sub-sector in terms of infrastructure. A review of prices, margins and demand patterns over the past several years was also undertaken to show the relationship between consumer demand patterns and pump price fluctuations. The study presented 22 findings which led to several conclusions and recommendations regarding the competitiveness of Canada's petroleum marketing sector. Two of the key conclusions were that taxation is a significant factor in the price of retail gasoline (about 50 per cent) and that government intervention into petroleum marketing is likely to be a poor alternative to market-based regulation. 18 tabs., 37 figs

  2. Rethinking retailer buying behaviour

    DEFF Research Database (Denmark)

    Esbjerg, Lars

    2001-01-01

    Research of retailer buying behaviour has previously focused on the buying decision. In this paper a new approach to studying retailer buying behaviour is suggested, one which focuses on the sensemaking processes leading up to a decision being made. A research project taking a sensemaking...... perspective is outlined and the implications and expected contribution of studying retailer buying behaviour from a sensemaking perspective are discussed....

  3. THE RETAIL CONCENTRATION AND CHANGES OF THE GROCERY RETAIL STRUCTURE

    OpenAIRE

    Knežević, Blaženka; Knego, Nikola; Delić, Mia

    2014-01-01

    Concentration is one of several key processes that are taking place in retail markets of the European countries. Retail concentration process occurs in all EU countries and it’s manifested with the decreasing number of leading retailers with simultaneous increase in their market share. Undergoing process of retail market concentration is bringing new challenges to all market participants: suppliers, existing retailers and customers. In this paper we will discuss concentration in retail indust...

  4. A Closed-Loop Supply Chain Problem with Retailing and Recycling Competition

    Directory of Open Access Journals (Sweden)

    Chuanchao Xu

    2014-01-01

    Full Text Available We investigate a durable product retailing and recycling problem in a closed-loop supply chain consisting of a single manufacturer and two competitive retailers, in which the manufacturer collects used products via retailers from the consumers and has sufficient channel power over the retailers to act as a Stackelberg leader; the retailers compete in retail products and recycling used products. In order to analyze the impact of retailing and recycling competitions on the profits of the manufacturer and the competitive retailers, two collection models (coordinated collection (Model C and decentralized collection (Model D are established, respectively. Then, based on game theory, we derive the optimal retail price, the optimal repurchase price, and the optimal profits of the manufacturer and the retailers. The managerial insights demonstrate that more intense retailing competition induces the increase of the manufacturer's profits in both forward and reverse channels and retailers' profits in the forward channel and the decrease of retailers' profits in the reverse channel, while more intense recycling competition induces the decrease of the profits of the manufacturer and retailers in both forward and reverse channels. Finally, numerical examples are given to illustrate the effectiveness of the proposed models.

  5. Generation Z consumers’ expectations of interactions in smart retailing:A future agenda

    OpenAIRE

    Priporas, Constantinos-Vasilios; Stylos, Nikolaos; Fotiadis, Anestis

    2017-01-01

    Retailing is witnessing a transformation due to rapid technological developments. Retailers are using smart technologies to improve consumer shopping experiences and to stay competitive. The biggest future challenge for marketing and consequently for retailing seems to be generation Z, since members of this generation seem to behave differently as consumers and are more focused on innovation. The aim of this paper is to explore Generation Z consumers’ current perceptions, expectations and rec...

  6. Hypermarkets versus traditional retail stores - consumers’ and retailers’ perspectives in Braga: a case study

    OpenAIRE

    Farhangmehr, Minoo; Marques, Susana; Silva, Joaquim

    2001-01-01

    Since its appearance in the mid-1980s, the hypermarket is a symbol of modernisation. It has dramatically changed not only the Portuguese traditional retailing structure but also the consumption behaviour. To understand the impact of hypermarkets, two questionnaires were used, one for consumers and the other for traditional retailers. The results show that, for consumers, the hypermarket is the preferred type of retail store, due to convenience (it is more practical) and low prices. The percep...

  7. Issues of innovations in large retailers marketing

    Directory of Open Access Journals (Sweden)

    Simona BĂLĂŞESCU

    2015-12-01

    Full Text Available Analysing the way distribution systems evolved in various countries it can be seen that, in all areas of the globe, the distribution has become progressively dynamic, suffering mutations on all levels, changing constantly the methods of marketing and sale, distribution forms, geographic distribution, etc. Retail sector has become a dynamic sector, with a rapid evolution and various forms of organization, mainly due to economic development and technological progress we have witnessed in recent years. To the rapid development of retail contributed the innovation, allowing it to adapt rapidly to market conditions, to continuous growth in consumer demands and requirements and the need for traders to streamline their business activities.

  8. Internet Retailing as a Marketing Strategy

    OpenAIRE

    Janssen, Maarten; Noll, R.

    2005-01-01

    textabstractWe analyze the incentives for incumbent bricks-and-mortar firms and new entrants to start an online retail channel in a differentiated goods market. To this end we set up a two-stage model where firms first decide whether or not to build the infrastructure necessary to start an online retail channel and then compete in prices using the channels they have opened up. Consumers trade-off the convenience of online shopping and the ease to compare prices, with online uncertainties. Wit...

  9. Retail industry adopting change : adaptation: automation: benefits

    OpenAIRE

    Ahmed, Nabeel

    2013-01-01

    This thesis contains the research on the key change adoptive agents/forces and the solu-tions to the world‟s rapidly growing and one of the most consumer facing industry. The trillions worth retail industries are undergoing the period of important restructuring inter-nally and externally. The author highlights the key factors that force the retail industry to adopt modern technologies for their daily business processes in order to be more competi-tive. The factors have been viewed in two pers...

  10. addressing low-literacy in the south african clothing retail environment

    African Journals Online (AJOL)

    user

    of female low-literate clothing consumers in the. South African ... by studying these consumers' behaviour in the clothing retail .... personality, perceptions, learning and attitudes) and external ...... perceived risk, Journal of Fashion Marketing.

  11. 75 FR 61128 - Polyethylene Retail Carrier Bags From Malaysia: Final Results of Antidumping Duty Administrative...

    Science.gov (United States)

    2010-10-04

    ....6 cm). PRCBs are typically provided without any consumer packaging and free of charge by retail establishments, e.g., grocery, drug, convenience, department, specialty retail, discount stores, and restaurants... of polyethylene film and (2) polyethylene bags that are packed in consumer packaging with printing...

  12. 75 FR 23670 - Polyethylene Retail Carrier Bags from the Socialist Republic of Vietnam: Countervailing Duty Order

    Science.gov (United States)

    2010-05-04

    ... provided without any consumer packaging and free of charge by retail establishments, e.g., grocery, drug, convenience, department, specialty retail, discount stores, and restaurants to their customers to package and...) polyethylene bags that are packed in consumer packaging with printing that refers to specific end-uses other...

  13. 75 FR 38978 - Polyethylene Retail Carrier Bags From the People's Republic of China, Malaysia, and Thailand...

    Science.gov (United States)

    2010-07-07

    ... 40 inches (101.6 cm). PRCBs are typically provided without any consumer packaging and free of charge by retail establishments, e.g., grocery, drug, convenience, department, specialty retail, discount... closeable with drawstrings made of polyethylene film and (2) polyethylene bags that are packed in consumer...

  14. 78 FR 50376 - Polyethylene Retail Carrier Bags From Thailand: Final Results of Antidumping Duty Administrative...

    Science.gov (United States)

    2013-08-19

    ... cm). PRCBs are typically provided without any consumer packaging and free of charge by retail establishments, e.g., grocery, drug, convenience, department, specialty retail, discount stores, and restaurants... of polyethylene film and (2) polyethylene bags that are packed in consumer packaging with printing...

  15. Modeling Demand Response in Electricity Retail Markets as a Stackelberg Game

    DEFF Research Database (Denmark)

    Zugno, Marco; Morales González, Juan Miguel; Pinson, Pierre

    We model the retail market with dynamic pricing as a Stackelberg game where both retailers (leaders) and flexible consumers (followers) solve an economic cost-minimization problem. The electricity retailer optimizes an economic objective over a daily horizon by setting an hourly price-sequence, w......We model the retail market with dynamic pricing as a Stackelberg game where both retailers (leaders) and flexible consumers (followers) solve an economic cost-minimization problem. The electricity retailer optimizes an economic objective over a daily horizon by setting an hourly price...... with Equilibrium Constraints (MPEC) and cast as a Mixed Integer Linear Program (MILP), which can be solved using off-the-shelf optimization software. In an illustrative example, we consider a retailer associated with both flexible demand and wind power production. Such an example shows the efficiency of dynamic...

  16. Canadian ethanol retailers' directory

    International Nuclear Information System (INIS)

    1998-06-01

    This listing is a directory of all ethanol-blended gasoline retailers in Quebec, Ontario, Manitoba, Saskatchewan, Alberta, British Columbia, and the Yukon. The listing includes the name and address of the retailer. Bulk purchase facilities of ethanol-blended fuels are also included, but in a separate listing

  17. Canada's ethanol retail directory

    International Nuclear Information System (INIS)

    1996-11-01

    A directory was published listing all ethanol-blended gasoline retailers in Quebec, Ontario, Manitoba, Saskatchewan, Alberta, British Columbia, and the Yukon. The listings include the name and address of the retailer. A list of bulk purchase facilities of ethanol-blended fuels is also included

  18. Strategy of image management in retail shops

    Directory of Open Access Journals (Sweden)

    Sandra Soče Kraljević

    2007-12-01

    Full Text Available A sound positioning in consumers’ mind, along with strong promotion support, brought many retail shops to the top. This is mostly thanks to the image created in the consumers’ mind. A retail shop’s image may but need not conform to reality. Image often looks like a cliché. It overstates certain elements of the shop while simply omitting others. That is exactly why image is of great importance and often crucial to consumer behavior. This paper aims at determining the impact of image on customer behavior in the course of decision making about shopping and choosing a particular retail shop. Image is a significant factor of success of every company, hence also of a retail shops. It is a relatively strong value and a component of creating competitive advantage. But if we do not pay sufficient attention to image, it can become counterproductive. Instead to, like an additional value helps creating and maintaining the advantage in competition and realization of business aims, transforms into a limiting factor. Therefore, it is imperative to identify the elements of image that are of greatest importance to customers. Research has shown that customers choose the retail shop first and after that products and brands within this shop. When it comes to the supermarket, as a kind of retail shop, research has shown that two out of three shopping decisions are made by the customer on the spot, that is, without previous planning. That practically means that we can influence customers with different sales techniques. The paper suggests different strategies of image management for supermarkets and conventional shops. For supermarkets it is the “widest assortment” strategy, while for conventional shops the strategy is that of a “selected group of products“. Improvements to research methods will enable getting more information about customer behavior, while pressures of increased competition in the business environment will force retailers to get

  19. THE INFLUENCE OF MUSIC ON CONSUMER BEHAVIOR

    OpenAIRE

    Eduardo Biagi Almeida Santos; Otávio Bandeira De Lamônica Freire

    2013-01-01

    This present paper shows the influence of music used in a retail environment in relation to consumer behavior. For obtaining the information, we based this research on a literature review in national and international journals, by 4 databases including: Proquest, EBSCO Host, CAPES periódicos and Mendeley, in the period of 2008 and 2012, by the keywords: music behavior, music in retail environment, background music, music consumer, environmental music, music and consumer behavior and music in ...

  20. Equilibria in the competitive retail electricity market considering uncertainty and risk management

    International Nuclear Information System (INIS)

    Kharrati, Saeed; Kazemi, Mostafa; Ehsan, Mehdi

    2016-01-01

    In a medium term planning horizon, a retailer should determine its forward contracting and pool participating strategies as well as the selling price to be offered to the customers. Considering a competitive retail electricity market, the number of clients being supplied by any retailer is a function of the selling prices and some other characteristics of all the retailers. This paper presents an equilibrium problem formulation to model the retailer's medium term decision making problem considering the strategy of other retailers. Decision making of any single retailer is formulated as a risk constraint stochastic programming problem. Uncertainty of pool prices and clients' demands is modeled with scenario generation method and CVaR (conditional value at risk) is used as the risk measure. The resulting single retailer planning problem is a quadratic constrained programming problem which is solved using the Lagrangian relaxation method and the Nash equilibrium point of the competitive retailers is achieved by successive solving of this problem for all the retailers. The performance of the proposed method is demonstrated using a realistic case study of Texas electricity market. - Highlights: • Presenting an equilibrium problem formulation for the retailer's decision-making. • Modeling consumer's retail choice behavior with an econometric model. • Managing the retailer's risk caused by rivals' strategy through CVaR. • Approximating the nonlinear price-quota curve with a piecewise-linear function. • Decomposing the nonlinear optimization problem using Lagrangian relaxation method.

  1. 29 CFR 779.316 - Establishments outside “retail concept” not within statutory definition; lack first requirement.

    Science.gov (United States)

    2010-07-01

    ... Retailâ § 779.316 Establishments outside “retail concept” not within statutory definition; lack first... insurance company are not ordinarily thought of as retail transactions. The same is true of an electric power company selling electrical energy to private consumers. As to establishments of such businesses...

  2. Differentiation in Online Retailing from a Consumer’s Perspective – A Repertory Grid Approach

    DEFF Research Database (Denmark)

    Kellner, Julian; Wagner, Gerhard; Zielke, Stephan

    2014-01-01

    Due to the highly competitive nature of the online retail environment, differentiation strategies are import for online retailers to gain competitive advantages and achieve a unique positioning on the market. However, little is known about perceptual dimensions used by consumers to make...... a distinction between online retailers. The present study addresses this research gap by using a repertory grid approach to identify points of difference between online retailers from a consumer’s perspective. The results have important implications for positioning strategies of online retailers and research...... on online store formats....

  3. Perspectives of retailers and local food suppliers on the evolution of modern retail in Africa

    DEFF Research Database (Denmark)

    Kuada, John Ernest; Nandonde, Felix Adamu

    2018-01-01

    Purpose: The purpose of this paper is to present the findings of an exploratory qualitative study of the evolution of modern food retailing in Tanzania ( from both retailers and suppliers’ perspectives). Design/methodology/approach – The qualitative case approach was used in this study. Participa......Purpose: The purpose of this paper is to present the findings of an exploratory qualitative study of the evolution of modern food retailing in Tanzania ( from both retailers and suppliers’ perspectives). Design/methodology/approach – The qualitative case approach was used in this study...... factors that account for the evolution of modern food retail in the country were identified. These are availability of suppliers, acceptance of trade credit, innovation, lifestyle change, institutional support, convenience, and availability of consumers. Originality/value – The study has expanded...... the knowledge of the evolution ofmodern food retail in developing economies by using the relationship marketing theory. Furthermore, the study employed some major actors in the food value chain to understand determinant factors that accelerated the evolution of supermarkets in Tanzania....

  4. Local Retailers Response to Retail Internationalisation:Malaysia Perspective

    OpenAIRE

    Wong, Poh Ling

    2005-01-01

    This paper explores the entirety of grocery retail internationalisation, and the happening in the Malaysian Grocery Retail. The results of a field study suggest that local retailers were generally optimistic about the industry in the next ten years, and the examination on their strategic behaviour in the face of grocery retail internationalisation suggests that local retailers have learned and understood the need for modernised strategies in their strategic posture as well as their competitiv...

  5. Retail Price Levels and Concentrations of Wholesalers, Retailers and Hypermarkets

    OpenAIRE

    Asplund, Marcus; Friberg, Richard

    1999-01-01

    This paper examines retail grocery price levels with a very large (unbalanced) panel of stores that operate in well-defined local markets. We explain price variation across grocery retailers by the concentration of wholesalers and retailers, and the market share of hypermarkets (and control for a number of store and region specific factors). Our most important result is that concentration at the wholesale level is an important determinant of retail prices. The price effect of retail concentra...

  6. The prospects for retail wheeling

    International Nuclear Information System (INIS)

    O'Donnell, E.H.; Center, J.A.

    1992-01-01

    This paper as published is an outline of a presentation on retail wheeling of electric power. The topics discussed are development of increased wholesale transmission access, government regulatory policies on wholesale transmission, examples of past and present retail transmission access agreements, examples of Federal Energy Regulatory Commission jurisdiction over retail wheeling, and state policies on retail wheeling

  7. Internal Affairs Allegations

    Data.gov (United States)

    Montgomery County of Maryland — This dataset contains allegations brought to the attention of the Internal Affairs Division either through external complaints or internal complaint or recognition....

  8. The economics of gasoline retailing : petroleum distribution and retailing issues in the U.S

    Energy Technology Data Exchange (ETDEWEB)

    Kleit, A.N. [Pennsylvania State Univ., University Park, PA (United States)

    2005-03-31

    Some of the controversies surrounding gasoline retailing prices in the United States were discussed with specific reference to zone pricing and non-price vertical restraints. Integrated refiners use a variety of often conflicting distribution methods to transport gasoline to consumers. The use of different retail provisions allows refiners to offer retail outlets to as many markets as possible, and these provisions have been the subject of antitrust scrutiny. Issues concerning refinery growth and capacity were reviewed along with brand management and federal standards. Various types of branded retail outlets were also discussed, along with company operated outlets and franchised dealer outlets. Issues concerning hypermarkets were examined and legal relationships between franchisers and franchisees in the petroleum industry were reviewed in relation to zone pricing. The motivation for non-price vertical restraints was considered, with reference to antitrust and anticompetitive behavior. It was suggested that the best way to analyze the gasoline sector is to examine the extent of margins in the sector. It was concluded that distribution channels help refiners market gasoline. Interactions between distribution channels can create competitive tensions in terms of brand free-riding and brand network operations. The use of price zones and non-price vertical restraints allow integrated refiners to offer retail distribution outlets across as many markets as possible. Antitrust scrutiny has not resulted in successful litigation as the refiners' actions are not expected to afflict consumers. 33 refs., 3 figs.

  9. The economics of gasoline retailing : petroleum distribution and retailing issues in the U.S.

    Energy Technology Data Exchange (ETDEWEB)

    Kleit, A.N. [Pennsylvania State Univ., University Park, PA (United States)

    2005-03-31

    Some of the controversies surrounding gasoline retailing prices in the United States were discussed with specific reference to zone pricing and non-price vertical restraints. Integrated refiners use a variety of often conflicting distribution methods to transport gasoline to consumers. The use of different retail provisions allows refiners to offer retail outlets to as many markets as possible, and these provisions have been the subject of antitrust scrutiny. Issues concerning refinery growth and capacity were reviewed along with brand management and federal standards. Various types of branded retail outlets were also discussed, along with company operated outlets and franchised dealer outlets. Issues concerning hypermarkets were examined and legal relationships between franchisers and franchisees in the petroleum industry were reviewed in relation to zone pricing. The motivation for non-price vertical restraints was considered, with reference to antitrust and anticompetitive behavior. It was suggested that the best way to analyze the gasoline sector is to examine the extent of margins in the sector. It was concluded that distribution channels help refiners market gasoline. Interactions between distribution channels can create competitive tensions in terms of brand free-riding and brand network operations. The use of price zones and non-price vertical restraints allow integrated refiners to offer retail distribution outlets across as many markets as possible. Antitrust scrutiny has not resulted in successful litigation as the refiners' actions are not expected to afflict consumers. 33 refs., 3 figs.

  10. The economics of gasoline retailing : petroleum distribution and retailing issues in the U.S

    International Nuclear Information System (INIS)

    Kleit, A.N.

    2005-01-01

    Some of the controversies surrounding gasoline retailing prices in the United States were discussed with specific reference to zone pricing and non-price vertical restraints. Integrated refiners use a variety of often conflicting distribution methods to transport gasoline to consumers. The use of different retail provisions allows refiners to offer retail outlets to as many markets as possible, and these provisions have been the subject of antitrust scrutiny. Issues concerning refinery growth and capacity were reviewed along with brand management and federal standards. Various types of branded retail outlets were also discussed, along with company operated outlets and franchised dealer outlets. Issues concerning hypermarkets were examined and legal relationships between franchisers and franchisees in the petroleum industry were reviewed in relation to zone pricing. The motivation for non-price vertical restraints was considered, with reference to antitrust and anticompetitive behavior. It was suggested that the best way to analyze the gasoline sector is to examine the extent of margins in the sector. It was concluded that distribution channels help refiners market gasoline. Interactions between distribution channels can create competitive tensions in terms of brand free-riding and brand network operations. The use of price zones and non-price vertical restraints allow integrated refiners to offer retail distribution outlets across as many markets as possible. Antitrust scrutiny has not resulted in successful litigation as the refiners' actions are not expected to afflict consumers. 33 refs., 3 figs

  11. IMPACT OF GLOBALIZATION ON RETAILING IN CROATIA

    Directory of Open Access Journals (Sweden)

    Sandra Mrvica MAĐARAC

    2017-05-01

    Full Text Available Trade is one of the leading sectors of the Croatian economy, which has undergone significant changes under the influence of globalization over the last decade. According to Central Bureau of Statistics in Croatia about 16 % of all employees work in trade business, and more than a quarter of business entities are registered in this sector. Therefore the trade has a significant share in Croatian GDP creation. Globalization is considered an important factor of economic development around the world. Through development of communication technology the world has become integrated into the "global village" and a business contact itself can be accomplished in a matter of minutes. The effects of globalization on retailing in Croatia are mostly reflected in the introduction of new retailing forms, development of e-commerce, consumer protection, the introduction of space management, changes in consumer habits and the arrival of multinational trading companies on the market of Croatia. In this way, the Croatian market has become a part of a single system. Globalization has a negative effect on trade in the Republic of Croatia too, because the domestic production and retail sales of small neighborhood stores are threatened in this way. Retailing in Croatia should make an attempt to adapt to the global trends in the world and to new changes taking into account the domestic production by the principle of comparative advantage.

  12. Making working in retailing interesting

    DEFF Research Database (Denmark)

    Esbjerg, Lars; Buck, Nuka; Grunert, Klaus G.

    2010-01-01

    This paper is about how five retail chains in the Danish grocery industry attempt to make low-wage, low-status store-level retail jobs as checkout operators and sales assistants interesting from the perspective of both retailers and employees. Following analysis of the social and institutional...... and make store-level retail jobs interesting to them. Although retailers mainly focus their attention on career seekers, we find that working in retailing is interesting for all employee types because the retailers are currently able to meet their respective motivations and aspirations. Nevertheless, we...

  13. An analysis of strategic price setting in retail gasoline markets

    Science.gov (United States)

    Jaureguiberry, Florencia

    This dissertation studies price-setting behavior in the retail gasoline industry. The main questions addressed are: How important is a retail station's brand and proximity to competitors when retail stations set price? How do retailers adjust their pricing when they cater to consumers who are less aware of competing options or have less discretion over where they purchase gasoline? These questions are explored in two separate analyses using a unique datasets containing retail pricing behavior of stations in California and in 24 different metropolitan areas. The evidence suggests that brand and location generate local market power for gasoline stations. After controlling for market and station characteristics, the analysis finds a spread of 11 cents per gallon between the highest and the lowest priced retail gasoline brands. The analysis also indicates that when the nearest competitor is located over 2 miles away as opposed to next door, consumers will pay an additional 1 cent per gallon of gasoline. In order to quantify the significance of local market power, data for stations located near major airport rental car locations are utilized. The presumption here is that rental car users are less aware or less sensitive to fueling options near the rental car return location and are to some extent "captured consumers". Retailers located near rental car locations have incentives to adjust their pricing strategies to exploit this. The analysis of pricing near rental car locations indicates that retailers charge prices that are 4 cent per gallon higher than other stations in the same metropolitan area. This analysis is of interest to regulators who are concerned with issues of consolidation, market power, and pricing in the retail gasoline industry. This dissertation concludes with a discussion of the policy implications of the empirical analysis.

  14. Mother logit analysis of substitution effects in consumer shopping destination choice

    NARCIS (Netherlands)

    Timmermans, H.J.P.; Borgers, A.W.J.; Waerden, van der P.J.H.J.

    1991-01-01

    The feasibility of new shopping centers is largely related to their relative location and spending power in the trade area. Commercial developers, retailers, and retail planners need information about the likely impact of new retail developments on consumer choice behavior. Several types of consumer

  15. ATTITUDE TOWARDS ONLINE RETAILING SERVICES: A COMPARISON OF STUDENT AND NON-STUDENT SAMPLES

    Directory of Open Access Journals (Sweden)

    Siohong Tih

    2008-01-01

    Full Text Available This study examined the adequacy of using undergraduate student samples in research on online consumer attitudes by comparing the attitudes of students (n = 161 towards online retailing services with the attitudes of non-students (n = 252 towards such services. A structured questionnaire administered online was used to gather data on perceptions, satisfaction, and behavioral intentions with regard to online retailing services. The t-test results showed that, in general, students' attitude towards online retailing services is similar to that of non-students. Therefore, undergraduate students may be reasonable surrogates for consumers in research on online retailing.

  16. Incentive mechanism based on cooperative advertising for cost information sharing in a supply chain with competing retailers

    Science.gov (United States)

    Setak, Mostafa; Kafshian Ahar, Hajar; Alaei, Saeed

    2017-09-01

    This paper proposes a new motivation for information sharing in a decentralized channel consisting of a single manufacturer and two competing retailers. The manufacturer provides a common product to the retailers at the same wholesale price. Both retailers add their own values to the product and distribute it to consumers. Factors such as retail prices, values added to the product, and local advertising of the retailers simultaneously have effect on market demand. Each retailer has full information about the own added value which is unknown to the manufacturer and other retailer. The manufacturer uses a cooperative advertising program for motivating the retailers to disclose their private information. A numerical study is presented to compare different scenarios of information sharing. Computational results show that there is a condition in which full information sharing is beneficial for all members of the supply chain through cooperative advertising program and, therefore, retailers have enough incentive to disclose their cost information to the manufacturer.

  17. Retail fuel price adjustment in Germany: A threshold cointegration approach

    International Nuclear Information System (INIS)

    Asane-Otoo, Emmanuel; Schneider, Jan

    2015-01-01

    Consumers in Germany often complain that retail fuel prices usually adjust quickly to crude oil price increases than decreases and characterize this pricing pattern as market power exploitation. In this paper, we use both weekly national and daily city-specific (Berlin, Hamburg, Munich and Cologne) data to investigate the extent to which retail fuel prices in Germany adjust to changes in the international crude oil price. At the national level with weekly prices, we find positive asymmetries for both gasoline and diesel within the period 2003–2007, reflecting that retail prices react more swiftly to crude oil price increases than decreases. In contrast, for 2009–2013, we observe symmetric adjustment and negative asymmetry for retail diesel and gasoline prices, respectively. The city level analysis supports our findings in the latter time period. Thus, regulatory measures aimed at the retail fuel market over recent years seem to have been effective, and, contrary to consumers' perception, we find no evidence for excessive market power or collusion. - Highlights: • The paper examines the adjustment of German retail fuel (gasoline and diesel) prices to international crude oil price changes. • An error correction model with threshold cointegration is used to investigate the price dynamics. • The findings generally point to a competitive retail fuel pricing, notwithstanding the oligopolistic market structure

  18. Retail competition in electricity markets. Expectations, outcomes and economics

    International Nuclear Information System (INIS)

    Littlechild, Stephen

    2009-01-01

    In 'Retail competition in electricity markets' (Energy Policy, 37(2), February 2009, Pages 377-386) it is argued by Defeuilly that the introduction of retail competition into electricity markets gave rise to great expectations that it failed to meet, and that this was primarily the fault of Austrian economic thinking. The main purpose of this note is to explain why both of these propositions are incorrect. A few further comments challenge his subsequent suggestion that the competitive process in electricity is so constrained by the limitations of consumer decision-making and electricity technology as to cast doubt on the policy of opening the retail market to competition

  19. Environmental Retail Supply Chains

    DEFF Research Database (Denmark)

    Kotzab, Herbert; Munch, Hilde; de Faultrier, Birgitte

    2011-01-01

    which were grouped into eight categories; they refer to “fundamental environmental attitude”, “use of energy”, “use of input material”, “product”, “packaging”, “transport”, “consumption” and “waste”. The level of environmental supply chain management can be characterised as very operational and very...... short-term oriented (green operations). Long-term oriented green design initiatives were hardly observed. Furthermore, the specific environmental activities of three retailers from Denmark, France and the UK were compared. Research limitations/implications – The empirical study investigates supply chain...... operations of retailers and excludes other areas of retail management. The results are based on material that is published by the respective companies and thus do not include internal reports. Originality/value – The main contribution of this paper is to test the proposition that global retailers follow...

  20. Ethics in retail business

    OpenAIRE

    VONDRUŠKA, Leoš

    2013-01-01

    The aim of this study was to assess the current state of ethics in retail establishments and to find suitable solutions to improve the situation. In literary part I described the important concepts of business ethics, moral, ethics, social responsibility. I also dealt with business ethics and implementation of codes of conduct, which I explained in more detail in the practical part. In the practical part, I examined the ethical codes of retail companies and for better illustrative there is a ...

  1. 3D Printing and Retail : The Effects of Additive Manufacturing Techniques to the Retail Market in the Next Decade

    OpenAIRE

    Wallenius, Ville

    2014-01-01

    The thesis takes a practical approach to assess the uses of 3D printing on both consumer and professional levels, tries to identify the type of internal processes in retail where 3D printing could be used, and the threats and opportunities 3D printing creates to retail. The first part of the thesis, the overview of 3D printing, explains what 3D printing is, finds out about its history, categories, current and future applications, expected diffusion rate, the advantages and disadvantages ...

  2. Barriers in EU retail financial markets

    OpenAIRE

    Micuda, Dan

    2007-01-01

    Looking at the retail financial markets and identifing a number of ‘‘natural’’ and ‘‘policy induced’’ obstacles to free trade. We use the term ‘‘natural’’ barriers to refer to those arising as a result of different cultures or consumer preferences, while different state tax policies or regulations are classified as ‘‘policy induced’’ barriers.

  3. Hedonic Retail Beef and Pork Product Prices

    OpenAIRE

    Parcell, Joseph L.; Schroeder, Ted C.

    2007-01-01

    Consumer-level hedonic models are estimated to determine factors affecting retail pork and beef meat cuts. Results indicate that brand premium and discount varies across private, national, and store brands and that brand premium varies across meat cuts carrying the same brand name. Product size discounts are linear for beef and nonlinear for pork, meat items on sale are significantly discounted to non-sale items, specialty stores typically will not garner higher prices than supermarket/grocer...

  4. Regulated and unregulated Nordic retail prices

    Energy Technology Data Exchange (ETDEWEB)

    Johnsen, Tor Arnt, E-mail: tor.a.johnsen@bi.no [Norwegian School of Management BI, NO-0442 Oslo (Norway); Olsen, Ole Jess, E-mail: ojo@ruc.dk [Department of Environmental, Social and Spatial Change (ENSPAC), Roskilde University, Building 10.1, Universitetsvej 1, DK-4000, Roskilde (Denmark)

    2011-06-15

    Nordic residential electricity consumers can now choose among a number of contracts and suppliers. A large number of households have continued to purchase electricity from the incumbent supplier at default contract terms. In this paper, we compare the situation for such passive customers. Danish default prices are regulated whereas default prices in the other countries are unregulated. Systematic price differences exist among the Nordic countries. However, as wholesale prices sometimes differ the gross margin is a more relevant indicator. Regulated gross margins are lower in Denmark than in Sweden but higher than in Norway and Finland. Because of market design Norwegian default contracts are competitive whereas Swedish contracts provide the retailer with some market power. We interpret the low Finnish margins as a result of municipal retailers continuing traditional pricing from the monopoly period. Danish margins are higher than the competitive Norwegian margins but are earned from a much lower level of consumption. The annually margins earned per consumer are very close in the two countries, which indicates that the Danish regulation is achieving its objective of approaching competitive prices. - Highlights: > Prices of active and passive Nordic residential electricity consumers are compared. > Active consumers get lower prices in Sweden but not in Norway. > Prices of passive consumers differ considerably among the four Nordic countries. > Danish regulated prices compare well with unregulated prices in the other countries. > Passive consumers in Finland have low prices compared with the other countries.

  5. Regulated and unregulated Nordic retail prices

    International Nuclear Information System (INIS)

    Johnsen, Tor Arnt; Olsen, Ole Jess

    2011-01-01

    Nordic residential electricity consumers can now choose among a number of contracts and suppliers. A large number of households have continued to purchase electricity from the incumbent supplier at default contract terms. In this paper, we compare the situation for such passive customers. Danish default prices are regulated whereas default prices in the other countries are unregulated. Systematic price differences exist among the Nordic countries. However, as wholesale prices sometimes differ the gross margin is a more relevant indicator. Regulated gross margins are lower in Denmark than in Sweden but higher than in Norway and Finland. Because of market design Norwegian default contracts are competitive whereas Swedish contracts provide the retailer with some market power. We interpret the low Finnish margins as a result of municipal retailers continuing traditional pricing from the monopoly period. Danish margins are higher than the competitive Norwegian margins but are earned from a much lower level of consumption. The annually margins earned per consumer are very close in the two countries, which indicates that the Danish regulation is achieving its objective of approaching competitive prices. - Highlights: → Prices of active and passive Nordic residential electricity consumers are compared. → Active consumers get lower prices in Sweden but not in Norway. → Prices of passive consumers differ considerably among the four Nordic countries. → Danish regulated prices compare well with unregulated prices in the other countries. → Passive consumers in Finland have low prices compared with the other countries.

  6. A STUDY ON CHANGING CONSUMER BEHAVIOUR TOWARDS FAST MOVING CONSUMABLE GOODS IN INDIA

    OpenAIRE

    Deekshitha; M. A. Udaya Kumar; M. D. Pradeep

    2017-01-01

    Consumers are the king in the modern business world. They are one who buys goods for their consumption to meet their aspirations. Fulfilling consumer desire is the ultimate goal of marketing activities. Indian business are highly influenced by the rapid changes in the technology, improved economic systems, higher purchasing power of consumers, changing life style, online marketing and retail opportunities. Organised retail business has facilitated towards bringing drastic changes in the buyi...

  7. One Person Company (OPC - The new business format for small retailers in India

    Directory of Open Access Journals (Sweden)

    M. B. C. Dorathy

    2015-01-01

    Full Text Available The retail sector in India is undergoing transformation due to the changing lifestyle of people. The sector is generally characterised by small retailers who conduct business in a traditional manner. But recently there has been a shift towards modern retailing, since education and exposure to contemporary trends have made the Indian consumer look for more professionalism in shopping. This has prompted many corporations (both Indian and foreign to enter into this sector with the modern retail formats, such as supermarkets, department stores, shopping malls etc. This trend towards organized retailing can be a threat for small retailers. This article discusses One Person Company concept as a strategy to develop small retail businesses in terms of their corporate status.

  8. Strategi Periklanan pada Bisnis Retail

    Directory of Open Access Journals (Sweden)

    Veny Ari Sejati

    2015-01-01

    Full Text Available This research aims to analyze the benefits of advertising strategy of Poundland. The method used is a qualitative approach because its ability to produce an in-depth description to obtain an authentic understanding of the experience of the people concerned. The study found that Poundland conducted intensive advertising by utilizing important moments such as Halloween, Christmas, Mother Day, etc using Internet media, social media, and e-mail sent 1-2 times per week. Poundland also employs other media such as word of mouth spread among students. Catalog is also used as the print media to reach the consumers. Poundland uses communication technology and take advantage of important moments for advertising strategy. This description can be a reference for retail businesses in Indonesia to pay attention to important events in Indonesia such as national moments and utilizing non-traditional communication technologies as an advertising strategy.

  9. Forming Factors And Builder Indicators Of Brand Personality Models In Traditional Retail Traders

    OpenAIRE

    Yunelly Asra; Teguh Widodo

    2017-01-01

    This study aims to find the factors forming and indicator builder model of brand personality of traditional retail traders through measuring the influence of retail mix and culture. The formation of brand personality uses Aaker brand personality dimension to 250 consumers in Bengkalis Regency. The type of research is causal research design. The research variables are brand personality Retail Mix and Brand Personality. Data collection is done by probability sampling with purposive method. Data...

  10. Manufacturer Allowances and Retailer Pass-Through Rates in a Competitive Environment

    OpenAIRE

    Sang Yong Kim; Richard Staelin

    1999-01-01

    A commonly held belief has grocery and mass merchandise retailers gaining power relative to the upstream consumer package goods manufacturers. One of the major justifications for this belief is that manufacturers are now giving retailers more side payments such as trade allowances, slotting allowances, etc. However, a number of researchers have shown that these concessions have not translated into increased profit for the retailer relative to the manufacturer. This paper explores, via an anal...

  11. Challenges and Opportunities in ‘Last Mile’ Logistics for On-Line Food Retail

    OpenAIRE

    Trienekens , Jacques; Hvolby , Hans-Henrik; Turner , Paul

    2017-01-01

    Part 2: Production Management in Food Supply Chains; International audience; Conventional approaches to logistics for food retail continue to be challenged by the rapid growth of on-line food retail. At the same time, ‘last mile’ logistics optimization for on-line retail also face challenges as changing consumer expectations, habits and purchasing patterns intersect with the increasing density of urban environments. Numerous considerations are already in play around servicing of last mile log...

  12. The old pillars of new retailing.

    Science.gov (United States)

    Berry, L L

    2001-04-01

    Despite the harsh realities of retailing, the illusion persists that magical tools can help companies overcome the problems of fickle consumers, price-slashing competitors, and mood swings in the economy. Such wishful thinking holds that retailers will thrive if only they communicate better with customers through e-mail, employ hidden cameras to learn how customers make purchase decisions, and analyze scanner data to tailor special offers and manage inventory. But the truth is, there are no quick fixes. In the course of his extensive research on dozens of retailers, Leonard Berry found that the best companies create value for their customers in five interlocking ways. Whether you're running a physical store, a catalog business, an e-commerce site, or a combination of the three, you have to offer your customers superior solutions to their needs, treat them with respect, and connect with them on an emotional level. You also have to set prices fairly and make it easy for people to find what they need, pay for it quickly, and then move on. None of these pillars is new, and each sounds exceedingly simple, but don't be fooled--implementing these axioms in the real world is surprisingly difficult. The author illustrates how some retailers have built successful operations by attending to these commonsense ways of dealing with their customers and how others have failed to do so.

  13. China Report, Economic Affairs

    National Research Council Canada - National Science Library

    1987-01-01

    .... This report from China contains the topics: NATIONAL POLICY AND ISSUES, PROVINCIAL AFFAIRS, ECONOMIC DEVELOPMENT ZONES, ECONOMIC PLANNING, ECONOMIC MANAGEMENT, FINANCE AND BANKING, INDUSTRY, SMALL- SCALE ENTERPRISES, CONSTRUCTION, DOMESTIC...

  14. Department of Veterans Affairs

    Science.gov (United States)

    ... Whistleblower Rights & Protections Transparency Media Room Inside the Media Room Public Affairs News Releases Speeches Videos Publications National Observances Veterans Day Memorial Day Celebrating America's Freedoms Special Events Adaptive Sports Program Creative Arts Festival ...

  15. Innovations in retail business models

    NARCIS (Netherlands)

    Sorescu, A.; Frambach, R.T.; Singh, J.; Rangaswamy, A.; Bridges, C.

    2011-01-01

    A retail business model articulates how a retailer creates value for its customers and appropriates value from the markets. Innovations in business models are increasingly critical for building sustainable advantage in a marketplace defined by unrelenting change, escalating customer expectations,

  16. Methodical Approaches to Communicative Providing of Retailer Branding

    Directory of Open Access Journals (Sweden)

    Andrey Kataev

    2017-07-01

    Full Text Available The thesis is devoted to the rationalization of methodical approaches for provision of branding of retail trade enterprises. The article considers the features of brand perception by retail consumers and clarifies the specifics of customer reviews of stores for the procedures accompanying brand management. It is proved that besides traditional communication mix, the most important tool of communicative influence on buyers is the store itself as a place for comfortable shopping. The shop should have a stimulating effect on all five human senses, including sight, smell, hearing, touch, and taste, which shall help maximize consumer integration into the buying process.

  17. Restructuring of LDCs and retail marketing by producers

    International Nuclear Information System (INIS)

    Heath, D.

    1998-01-01

    The restructuring of local distribution companies (LDCs) and retail marketing producers and the challenges facing market participants were discussed. In Canada, LDC operations are regulated by provincial utilities commissions. This presentation focused on Ontario because it has the largest and most active retail gas market in Canada where some significant LDC restructuring initiatives are taking place. The current state of retail gas pricing in Ontario was also reviewed. Consumers Gas or Union Gas are the two utilities that serve most of the 2.2 million natural gas customers in Ontario. Both utilities have fully integrated supply and marketing businesses which include the sale and delivery of natural gas, related products and services. Suncor's recent entry into the retail natural gas market has been successful. Suncor currently has the third largest number of retail customers in Ontario and a significant share of that market. LDCs will become delivery companies who focus on providing reliable and safe distribution of natural gas to all customers and will provide open access to all gas marketers on a non-discriminatory basis. This will result in more sophisticated marketing to retail customers, retail customer contracts will change to fixed term, fixed price agreements, and there will be strong brand identification. Additional opportunities will be created as a result of deregulation of the electricity industry

  18. The impact of shopping mall development on small township retailers

    Directory of Open Access Journals (Sweden)

    Andre Ligthelm

    2012-05-01

    Full Text Available The retail sector forms a critical element of a community’s economic and social welfare. It provides people with choices and services. These choices were until recently very limited in township areas. The pre-1994 retail landscape was dominated by small, often informal businesses offering basic household necessities to relatively low income earners. This has resulted in township residents’ preference to shop outside townships, known as ‘outshopping’. Rapid income growth of township residents since 1994 resulted in a substantial increase in consumer expenditure in these areas, known as ‘in-bound shopping’. This lucrative emerging market forms the last retail frontier in South Africa and is being explored by national retailers, especially supermarket chains. This article is aimed at establishing the impact of shopping mall development in townships on the traditional small township retailers including spaza/tuck shops. The net balance sheet on the impact of shopping mall development on small township retailers clearly suggests a decline in the township retailers’ market share. A change in small business model towards, inter alia, effective customer service with a small dedicated assortment of merchandise, satisfaction of emergency needs, selling in small units and extension of credit facilities may result in the survival of some small township retailers (albeit often at a smaller turnover.

  19. Public affairs plan

    International Nuclear Information System (INIS)

    1995-09-01

    The purpose of the Uranium Mill Tailings Remedial Action (UMTRA) Project Public Affairs Plan is to establish goals for the fiscal year (FY) 1996 UMTRA Project public affairs program and to identify specific activities to be conducted during the year. It describes the roles of various agencies involved in the public affairs program and defines the functions of the UMTRA Project Technical Assistance Contractor (TAC) Public Affairs Department. It replaces the FY 1995 Public Affairs Plan (DOE/AL/62350-154). The plan also describes the US Department of Energy's (DOE) plans to keep stakeholders and other members of the public informed about UMTRA Project policies, plans, and activities, and provide opportunities for stakeholders and interested segments of the public to participate in UMTRA Project decision-making processes. The plan applies to the UMTRA Project Team; the DOE Grand Junction Projects Office (GJPO); the DOE Albuquerque Operations Office, Office of Public Affairs (OPA); the TAC; the UMTRA Project Remedial Action Contractor (RAC); and other cooperating agencies

  20. Innovations and czech retail business

    OpenAIRE

    Pecho, Maroš

    2014-01-01

    The aim of this thesis is to describe current trends in global retail, the current state of retail in Czech Republic and possible need of bringing innovation to the outburst of Millennials generation economic activity. Introduction is devoted to theoretical description of retail and its meaning. As part of the thesis, there is a significant part containing relations within the worldwide retail and also its current trends and development. Furthermore, part of the thesis is devoted to the devel...

  1. Organized Retailing of Horticultural Commodities

    OpenAIRE

    Sinha, Piyush Kumar; Thomas, Sujo

    2012-01-01

    Owing to rapid urbanization and changing consumption patterns, more and more retailers are trying to put their best efforts to discover new avenues of success when it comes to the sales of horticultural commodities. There are several Indian companies as well as foreign companies who have been focusing all their energies to succeed in the organized retail sector of Indian horticulture commodities. The Indian retail industry is worth $470 million and organized retail stands at $26 million which...

  2. Retail design : A new discipline

    NARCIS (Netherlands)

    Christiaans, H.H.C.M.; Almendra, R.A.

    2012-01-01

    This paper has the aim to address Retail Design as a new research and education discipline that because of its multidisciplinarity asks for a holistic approach. Although retailing as commerce is timeless, Retail Design is one of the most challenging new fields of design, embracing both design

  3. The State of Online Retailing.

    Science.gov (United States)

    Tamimi, Nabil; Rajan, Murli; Sebastianelli, Rose

    2003-01-01

    Benchmarks online retailing transactions against critical factors that impact online retailing. Findings suggest several areas that e-retailers should target for improvement, including the speed of home page loading, ability to translate into multiple languages, capabilities of search engines, security policies display, payment options, minimum…

  4. The worlds retail buyers construct

    DEFF Research Database (Denmark)

    Esbjerg, Lars

    Previous research on retailer buying has assumed that the context of decision-making is more or less objectively given, or is at least kept constant for the purpose of study. This paper develops an alternative view in which retail buyers and retailers actively participate in the construction...

  5. 26 CFR 1.164-5 - Certain retail sales taxes and gasoline taxes.

    Science.gov (United States)

    2010-04-01

    ... 26 Internal Revenue 2 2010-04-01 2010-04-01 false Certain retail sales taxes and gasoline taxes. 1....164-5 Certain retail sales taxes and gasoline taxes. For taxable years beginning before January 1...) and tax on the sale of gasoline, diesel fuel or other motor fuel paid by the consumer (other than in...

  6. Patterns of retail location and urban form in Amsterdam in the mid-eighteenth century

    NARCIS (Netherlands)

    Lesger, C.

    2011-01-01

    In this article location theory is used to map and analyse the patterns of retail location in Amsterdam in the eighteenth century. In the city centre as well as along the main axes to markets and the city gates the retailing of shopping goods (textiles, consumer durables) was much more prominent

  7. A Model for Web-based Information Systems in E-Retailing.

    Science.gov (United States)

    Wang, Fang; Head, Milena M.

    2001-01-01

    Discusses the use of Web-based information systems (WIS) by electronic retailers to attract and retain consumers and deliver business functions and strategy. Presents an abstract model for WIS design in electronic retailing; discusses customers, business determinants, and business interface; and suggests future research. (Author/LRW)

  8. Multi-outlet/multi-format grocery retailing : Some issues and insights

    NARCIS (Netherlands)

    Haans, A.J.

    2007-01-01

    Several trends and shifts in consumer behavior (e.g., desire for convenience) have resulted in grocery retailers opening more stores and new formats (e.g., AH ToGo and AH XL) next to their existing ones (regular supermarket). By using this strategy grocery retailers try to attract new customers

  9. An Econometric Examination of the Behavioral Perspective Model in the Context of Norwegian Retailing

    Science.gov (United States)

    Sigurdsson, Valdimar; Kahamseh, Saeed; Gunnarsson, Didrik; Larsen, Nils Magne; Foxall, Gordon R.

    2013-01-01

    The behavioral perspective model's (BPM; Foxall, 1990) retailing literature is built on extensive empirical research and techniques that were originally refined in choice experiments in behavioral economics and behavior analysis, and then tested mostly on British consumer panel data. We test the BPM in the context of Norwegian retailing. This…

  10. Empirical assessment of loyalty drivers using consumers’ retail format choice

    Directory of Open Access Journals (Sweden)

    Gindi, A.A.

    2017-05-01

    Full Text Available Using Stimulus–Organism–Response (S-O-R framework, this study examines Stimulus– Response relationships of fresh vegetable consumers’ behavior in Klang Valley, Malaysia. In particular, the study focused on how loyalty drivers affect retail formats choice by the fresh vegetable (FV consumers. The Stimuli that pertain to loyalty drivers include promotional activities, perceived price and social interaction and the Response is the retail format choice. Three hypotheses were developed and tested with the data collected from a survey using simple random sampling technique. Structural Equation Model (SEM was used in analyzing the data. Results of the study revealed that Stimuli (loyalty drivers influence Response (retail format choice for the different FV markets in Malaysia. Based on the finding of the research, Malaysian retailers have different marketing strategies to be considered with regards to loyalty drivers.

  11. Energy consumption and conservation in food retailing

    International Nuclear Information System (INIS)

    Tassou, S.A.; Ge, Y.; Hadawey, A.; Marriott, D.

    2011-01-01

    The total annual CO 2 emissions associated with the energy consumption of the major retail food outlets in the UK amount to around 4.0 MtCO 2 . The energy consumption and emissions from supermarkets varies widely and can depend on many factors such as the type and size of the store, business and merchandising practices and refrigeration and environmental control systems used. This paper provides energy consumption data of a sample of 2570 retail food stores from a number of major retail food chains in the UK. The sample covers all major store categories from convenience stores to hypermarkets and includes approximately 30% of the total number of stores in the UK having a net sales area more than 280 m 2 . The data show a wide variability of energy intensity even within stores of the same retail chain. A power law can be used to describe the variation of the average electrical energy intensity of the stores in the sample with sales area. If the electrical intensity of the stores above the average is reduced to the average by energy conservation measures, annual energy savings of the order of 10% or 840 GWh can be achieved representing 355,000 tonnes annual reduction in CO 2 emissions. The paper also discusses the major energy consuming processes in retail food stores and identifies opportunities for energy savings. - Research highlights: → Energy consumption by supermarkets in the UK is significant and a wide variability exists between stores of similar size. → Energy conservation measures to reduce energy consumption of individual stores to the average can produce a0% energy savings. → Significant opportunities for energy savings exist from the integration of HVAC and refrigeration equipment.

  12. Effective Retail Sales Techniques.

    Science.gov (United States)

    Canei, Robert A.

    The manual is a 12-hour program for adults who are working or preparing to work as retail salespeople. It can also be used as a summarization manual for high school students. The manual consists of five sessions which take the individual from the human aspect of sales to the related sales technique. The sessions are entitled: employee and customer…

  13. Optimizing retail assortments

    NARCIS (Netherlands)

    Bijmolt, T.H.A.; van Heerde, H.J.; Rooderkerk, R.P.

    2013-01-01

    Retailers face the problem of finding the assortment that maximizes category profit. This is a challenging task because the number of potential assortments is very large when there are many stock-keeping units (SKUs) to choose from. Moreover, SKU sales can be cannibalized by other SKUs in the

  14. Optimizing Retail Assortments

    NARCIS (Netherlands)

    Rooderkerk, Robert P.; van Heerde, Harald J.; Bijmolt, Tammo H. A.

    2013-01-01

    Retailers face the problem of finding the assortment that maximizes category profit. This is a challenging task because the number. of potential assortments is very large when there are many stock-keeping units (SKUs) to choose from. Moreover, SKIT sales can be cannibalized by other SKUs in the

  15. Management Training in Retailing.

    Science.gov (United States)

    Veness, C. Rosina

    Intended for prospective members of the new Distributive Industrial Training Board in Great Britain, this training guide concentrates on managerial functions in retailing; the selection of trainees; the planning of in-company and external training programs; scheduling and continuity of training; roles of training personnel; and the use of various…

  16. Modelling Retail Floorspace Productivity

    NARCIS (Netherlands)

    A.R. Thurik (Roy); P. Kooiman

    1986-01-01

    textabstractThis research note presents a "switching regime" model to investigate the impact of environmental factors on floorspace productivity of individual retail stores. The model includes independent supply and demand functions, which are incorporated within a sales maximizing framework. Unlike

  17. Optimizing retail assortments

    NARCIS (Netherlands)

    R.P. Rooderkerk (Robert); H.J. van Heerde (Harald); T.H.A. Bijmolt (Tammo)

    2013-01-01

    markdownabstract__Abstract__ Retailers face the problem of finding the assortment that maximizes category profit. This is a challenging task because the number of potential assortments is very large when there are many stock-keeping units (SKUs) to choose from. Moreover, SKU sales can be

  18. Developing a retail energy service business

    International Nuclear Information System (INIS)

    Pleckaitis, A.J.

    1998-01-01

    Opportunities in the retail energy market and some of the steps that Consumersfirst Ltd. plans to take to carve out an appropriate niche for itself in what is expected to be a fiercely competitive deregulated energy market in Ontario are discussed. The major components of Consumersfirst Ltd's (Canadian division of IPLE's retail energy services), are a multi-faceted energy strategy, featuring unbundling Consumers Gas, acquisition of complementary enterprises such as e.g. HVAC contractors, investigation of green energy opportunities, and alliances and joint ventures with companies providing complementary services, such as e.g. Hydro-Quebec. The critical success factors, as always, are understanding customer needs, defining clear and differentiated value propositions, delivering on promises, selecting the right people for the job, and taking the longer-term view. Most important of all is to realize that there is no proven or single 'end state' model as markets are constantly evolving. figs

  19. Retail service quality as a base in purchasing decision

    Directory of Open Access Journals (Sweden)

    Sokolov-Mladenović Svetlana

    2015-01-01

    Full Text Available Retail is a service activity, and services are something that makes the retail companies differ from production companies. Retailers are trying to differentiate the 'package' offer, build customer loyalty and make their position through the provision of high service quality. In addition, the services provided can be varied, such as exterior and interior design of retail stores, preparation of goods for sale, appearance and behavior of sales personnel, culture of communication with customers, and services provided after the sales process. Consumers require the service quality when making purchasing decision. For retail companies and retail stores it is important to continuously monitor the level of service quality. In order to measure the service quality, the method that found its application in the theory and practice is SERVQUAL. This model was created as a combination of theoretical and practical research and it looks at the quality of service as the content of the following dimensions: tangibles, reliability, sensitivity, security and empathy. As such, it is a function of the difference between perceptions and expectations (Q = P-E and is widely accepted to measure the service quality in traditional retail stores, public sector, higher education, real estate, hospitals, courts and so on. In addition, this model is widely used to measure service quality in e-retailing, e-banking, e-selling of travel packages and other services provided by electronic means. The main assumption is that services are a key factor in making purchasing decision. The aim of this paper is to, through theoretical and practical research with special emphasis on SERVQUAL method, test the initial hypothesis and recognize the level of service quality in retail chains in Southeast Serbia.

  20. Innovation in Retail Process: From Consumers’ Experience to Immersive Store Design

    Directory of Open Access Journals (Sweden)

    Eleonora Pantano

    2012-09-01

    Full Text Available Due to the current advances in Information and Communication Technologies and consumers’ increasing interest in entertaining and interactive retail environments, the sector of retailing is forced to pursuit innovation to maintain existing consumers and attract new ones. Especially the use of virtual reality techniques offers tools for supporting the design of innovative systems capable of enhancing this process. The aim of this paper is to integrate the consumers’ experience in the development of innovation process for retailing. In particular, our findings highlight how the immersive technologies can be an efficient tool for pushing innovation in retailing. Therefore, the paper provides important issues for scholars and practitioners.

  1. Retailers test Ontario market

    International Nuclear Information System (INIS)

    Kishewitsch, S.

    2000-01-01

    In anticipation of the full opening of the Ontario electricity market in November 2000, some of the newly-licensed electricity retailers are reported to be ready to begin testing the market early, hoping that all the uncertainties that still exist about pricing will be worked out in time. Among those jumping in now is Direct Energy Marketing, a retailer which claims 800,000 households in Ontario as electricity supply customers, as well as a wholesale gas marketing business. Direct Energy began retail electrical marketing on April 3, 2000, starting cautiously with small commercial operations as the initial target. Greengrid Electric, another of the new marketers, planned to begin marketing in mid-April, offering 100 per cent renewable-sourced electricity. Provident Energy Management, one of the new marketers whose licence is still pending, hopes to begin direct marketing as soon as its licence is confirmed. Another marketer ready to go as soon its license is issued is the former Sault Ste. Marie Hydro, now reorganized as PUC Energies Inc. PUC has the advantage of having a firm contract with a NUG (non-utility generator), Great Lakes Power, signed while PUC was still a municipal electric utility. As far as the other potential marketers are concerned, caution overrides opportunity for the present. Principal concerns are uncertainty over the retail settlement code, the electronic business data transfer system, transmission and distribution tariffs, whether existing non-utility generator contracts will allow for supply to another party, and over how quickly Ontario Power Generation Inc's (successor to Ontario Hydro) market power will be ratcheted down. Many of the potential marketers feel that despite the Ontario government's desire to see more competition, the power mitigation agreement, as it now reads, leaves little room for the small retailer to compete

  2. Retailers test Ontario market

    Energy Technology Data Exchange (ETDEWEB)

    Kishewitsch, S.

    2000-04-01

    In anticipation of the full opening of the Ontario electricity market in November 2000, some of the newly-licensed electricity retailers are reported to be ready to begin testing the market early, hoping that all the uncertainties that still exist about pricing will be worked out in time. Among those jumping in now is Direct Energy Marketing, a retailer which claims 800,000 households in Ontario as electricity supply customers, as well as a wholesale gas marketing business. Direct Energy began retail electrical marketing on April 3, 2000, starting cautiously with small commercial operations as the initial target. Greengrid Electric, another of the new marketers, planned to begin marketing in mid-April, offering 100 per cent renewable-sourced electricity. Provident Energy Management, one of the new marketers whose licence is still pending, hopes to begin direct marketing as soon as its licence is confirmed. Another marketer ready to go as soon its license is issued is the former Sault Ste. Marie Hydro, now reorganized as PUC Energies Inc. PUC has the advantage of having a firm contract with a NUG (non-utility generator), Great Lakes Power, signed while PUC was still a municipal electric utility. As far as the other potential marketers are concerned, caution overrides opportunity for the present. Principal concerns are uncertainty over the retail settlement code, the electronic business data transfer system, transmission and distribution tariffs, whether existing non-utility generator contracts will allow for supply to another party, and over how quickly Ontario Power Generation Inc's (successor to Ontario Hydro) market power will be ratcheted down. Many of the potential marketers feel that despite the Ontario government's desire to see more competition, the power mitigation agreement, as it now reads, leaves little room for the small retailer to compete.

  3. Marketing Sustainable Retail Development

    Directory of Open Access Journals (Sweden)

    Dragan Ilić

    2013-06-01

    Full Text Available One of the primary benefits of sustainable retail over the long run has to be the marketing gain from having something other competitors do not: lower operating costs, a more socially responsible public profile, ease of gaining planning approval for new projects, better access to certain investment pools, higher rents (in the case of developers, ease of recruiting and retaining key people. Each of these benefits needs marketing and public relations support; each benefits from a clear and consistent corporate message that promotes sustainable retail. To date, there are very few retailers or developers who have championed sustainability long enough, consistently enough and with enough actual demonstration of changes in standard operations to gain the benefits of green marketing, but the very paucity of examples serves to underscore the point: the green marketing space is wide open for large retailers and developers. What would be the marketing steps that a company could take to benefit from its “sustainability focus?” The key to any marketing program is to differentiate a company’s actions from those of competitors and to do it along lines that its various stakeholders care about. This practice of differentiation is often expressed as “finding a difference that makes a difference, to someone who makes difference to you.” For retail developers, the first differentiator should be to attract more and better tenants to all of their centers, tenants who value lower operating costs and the developer’s program of sustainable development and corporate social responsibility.

  4. Public affairs plan

    Energy Technology Data Exchange (ETDEWEB)

    1994-09-01

    The purpose of the Uranium Mill Tailings Remedial Action (UMTRA) Project Public Affairs Plan is to establish goals for the Fiscal Year 1995 UMTRA public affairs program and identify specific activities to be conducted during the year. It also describes the roles of various agencies involved in the conduct of the public affairs program and defines the functions of the Technical Assistance Contractor (TAC) Public Affairs Department. It integrates and replaces the Public Participation Plan (DOE/AL/62350-47D) and Public Information Plan (DOE/AL/623590-71). The plan describes the US Department of Energy`s (DOE) plans to keep stakeholders and other members of the public informed about project policies, plans, and activities, and provide opportunities for stakeholders and interested segments of the public to participate in project decision-making processes. The plan applies to the UMTRA Project Office; the DOE Albuquerque Operations Office, Office of Intergovernmental and External Affairs (OIEA); the UMTRA TAC; the UMTRA Remedial Action Contractor (RAC); and other cooperating agencies.

  5. Public affairs plan

    International Nuclear Information System (INIS)

    1994-09-01

    The purpose of the Uranium Mill Tailings Remedial Action (UMTRA) Project Public Affairs Plan is to establish goals for the Fiscal Year 1995 UMTRA public affairs program and identify specific activities to be conducted during the year. It also describes the roles of various agencies involved in the conduct of the public affairs program and defines the functions of the Technical Assistance Contractor (TAC) Public Affairs Department. It integrates and replaces the Public Participation Plan (DOE/AL/62350-47D) and Public Information Plan (DOE/AL/623590-71). The plan describes the US Department of Energy's (DOE) plans to keep stakeholders and other members of the public informed about project policies, plans, and activities, and provide opportunities for stakeholders and interested segments of the public to participate in project decision-making processes. The plan applies to the UMTRA Project Office; the DOE Albuquerque Operations Office, Office of Intergovernmental and External Affairs (OIEA); the UMTRA TAC; the UMTRA Remedial Action Contractor (RAC); and other cooperating agencies

  6. Augmented Reality and Virtual Reality in Physical and Online Retailing:A Review, Synthesis and Research Agenda

    OpenAIRE

    Bonetti, Francesca; Wamaby, Gary; Quinn, Lee

    2017-01-01

    Augmented reality (AR) and virtual reality (VR) have emerged as rapidly developing technologies used in both physical and online retailing to enhance the selling environment and shopping experience. However, academic research on, and practical applications of, AR and VR in retail are still fragmented, and this state of affairs is arguably attributable to the interdisciplinary origins of the topic. Undertaking a comparative chronological analysis of AR and VR research and applications in a ret...

  7. Informization Implementation for Chinese Retailers

    Institute of Scientific and Technical Information of China (English)

    ZHU Yan; LI Yan; QIAN Yu; CHEN Jianfeng; CHEN Jian

    2008-01-01

    Retailing is an important component of every country's economic system. The current status and developments in the informization of Chinese retail industry were investigated by using questionnaires and interviews to survey 139 retailers throughout China. The investigation shows that Chinese retailers are in the initial informization stage, and can be classified into different types with corresponding informization characteristics. In addition, the survey identified the key problems faced by retailers in the initial stage. Developments in the information technology field were analyzed to identify the key technologies that Chinese retailers should focus on during the informization process. The investigation also shows that the retailers have not arrived at a consensus about information technology adoption, and thus hesitate to use new information technologies, such as the radio frequency identification.

  8. Effects of Website Interactivity on Online Retail Shopping Behavior

    Science.gov (United States)

    Islam, Hafizul

    Motivations to engage in retail online shopping can include both utilitarian and hedonic shopping dimensions. To cater to these consumers, online retailers can create a cognitively and esthetically rich shopping environment, through sophisticated levels of interactive web utilities and features, offering not only utilitarian benefits and attributes but also providing hedonic benefits of enjoyment. Since the effect of interactive websites has proven to stimulate online consumer’s perceptions, this study presumes that websites with multimedia rich interactive utilities and features can influence online consumers’ shopping motivations and entice them to modify or even transform their original shopping predispositions by providing them with attractive and enhanced interactive features and controls, thus generating a positive attitude towards products and services offered by the retailer. This study seeks to explore the effects of Web interactivity on online consumer behavior through an attitudinal model of technology acceptance.

  9. COULD BE ONLINE GROCERIES AN ALTERNATIVE FOR ROMANIAN FOOD RETAIL?

    Directory of Open Access Journals (Sweden)

    Silvius T. STANCIU

    2014-11-01

    Full Text Available The new technologies, competition, consumer convenience and the lack of time for shopping are some factors that have encouraged the Romanian online retail food market. On the food market identifying the viable direction of development and business continuity represents a major concern for economic operators. For a new business online commerce is the most affordable and the fastest way to enter the market. The domestic online retail food market is estimated to reach 6 million euros in 2014. Studies carried out by specialized companies have identified the Romanian consumers' appetite for food shopping on the Internet. Although Romania is only at the beginning in online food market as compared to its European neighbours, experiments in other domestic sectors demonstrate the possibility of surprises in this domain. The article proposes a short analysis of the Romanian online food retail market, tendencies and opportunities in this new domain for local commerce.

  10. Demand side management in recycling and electricity retail pricing

    Science.gov (United States)

    Kazan, Osman

    This dissertation addresses several problems from the recycling industry and electricity retail market. The first paper addresses a real-life scheduling problem faced by a national industrial recycling company. Based on their practices, a scheduling problem is defined, modeled, analyzed, and a solution is approximated efficiently. The recommended application is tested on the real-life data and randomly generated data. The scheduling improvements and the financial benefits are presented. The second problem is from electricity retail market. There are well-known patterns in daily usage in hours. These patterns change in shape and magnitude by seasons and days of the week. Generation costs are multiple times higher during the peak hours of the day. Yet most consumers purchase electricity at flat rates. This work explores analytic pricing tools to reduce peak load electricity demand for retailers. For that purpose, a nonlinear model that determines optimal hourly prices is established based on two major components: unit generation costs and consumers' utility. Both are analyzed and estimated empirically in the third paper. A pricing model is introduced to maximize the electric retailer's profit. As a result, a closed-form expression for the optimal price vector is obtained. Possible scenarios are evaluated for consumers' utility distribution. For the general case, we provide a numerical solution methodology to obtain the optimal pricing scheme. The models recommended are tested under various scenarios that consider consumer segmentation and multiple pricing policies. The recommended model reduces the peak load significantly in most cases. Several utility companies offer hourly pricing to their customers. They determine prices using historical data of unit electricity cost over time. In this dissertation we develop a nonlinear model that determines optimal hourly prices with parameter estimation. The last paper includes a regression analysis of the unit generation cost

  11. PRICING STRATEGY USED AS A TOOL FOR BUILDING CUSTOMER SATISFACTION IN THE RETAIL SECTOR

    Directory of Open Access Journals (Sweden)

    Toma Sorin

    2010-12-01

    Full Text Available The purpose of this article is to highlight the importance of pricing strategy in the retail sector and the power of their influence on consumer behavior. Merchants should consider the price generates perceptions and can influence consumer behavior and buying customers. They must also understand how to participate in the price of consumer satisfaction.

  12. Perceived sustainability initiatives: retail managers’ intrinsic and extrinsic motives

    NARCIS (Netherlands)

    Bartels, J.; Reinders, M. J.; Van Haaster-de Winter, M. A.

    2015-01-01

    Purpose – Although awareness of environmental sustainability has increased over the past few decades, the current market share of sustainable products remains low. Because of their market position, large-scale and high-volume consumer interactions, food retailers are appropriate venues to entice

  13. Perceived sustainability initiatives: retail managers’ intrinsic and extrinsic motives

    NARCIS (Netherlands)

    Bartels, J.; Reinders, M.J.; Haaster-de Winter, van M.A.

    2015-01-01

    Purpose
    – Although awareness of environmental sustainability has increased over the past few decades, the current market share of sustainable products remains low. Because of their market position, large-scale and high-volume consumer interactions, food retailers are appropriate venues to entice

  14. Effects of Web Experience factors on virtual retail purchase preferences

    NARCIS (Netherlands)

    Lorenzo, Carlota; Constantinides, Efthymios; Gomez-Borja, Miguel Angel

    2009-01-01

    This article examines the effects of different elements of the Web Experience (WE) on the buying behaviour of virtual consumers, specifically on the choice of the online retail vendor. The purpose of the study is to empirically test the theoretical findings as to the main parameters of the online

  15. Product Category Layout and Organization: Retail Placement of Food Products

    NARCIS (Netherlands)

    Herpen, van E.

    2016-01-01

    This article discusses the placement of food products in retail stores, in particular how the placement of food products can influence how consumers perceive the store in general and these products in particular. It reviews the overall layout of the store, assortment organization, and shelf

  16. Price premium of organic salmon in Danish retail sale

    DEFF Research Database (Denmark)

    Ankamah Yeboah, Isaac; Nielsen, Max; Nielsen, Rasmus

    2016-01-01

    for organic salmon in Danish retail sale using consumer panel scanner data from households by applying a random effect hedonic price model that permits unobserved household heterogeneity. A price premium of 20% was identified for organic salmon. The magnitude of this premium is comparable to organic labeled...

  17. Introduction to Retail Payments : Mapping Out the Road Ahead

    NARCIS (Netherlands)

    Bolt, Wilko; Mester, Loretta J.

    2017-01-01

    This article introduces four papers that were presented at a payments conference “Retail Payments: Mapping Out the Road Ahead,” which was held at De Nederlandsche Bank in Amsterdam in April of 2016. These papers focus on various behavioral aspects of consumers and merchants in their choice and

  18. Advanced technologies management for retailing : frameworks and cases

    NARCIS (Netherlands)

    Pantano, E.; Timmermans, H.J.P.

    2011-01-01

    The application of advanced technologies to point of sale systems is a promising and relatively unexplored field of study, in particular when considering the introduction of digital content and technologies allowing consumers to interact with products in new ways. Many e-retailers already exploit

  19. A Longitudinal Study of Consumer Socialization.

    Science.gov (United States)

    Moschis, George P.; Moore, Roy L.

    A study examined the effects of factors (including television, family, peers, age, and socioeconomic status) on consumer socialization, the process by which individuals develop consumption-related cognitions and behaviors. The specific criterion variables studied included consumer affairs knowledge, puffery filtering, consumer finance management,…

  20. Food waste reduction practices in German food retail.

    Science.gov (United States)

    Hermsdorf, David; Rombach, Meike; Bitsch, Vera

    2017-01-01

    The purpose of this paper is to investigate food retailers food waste reduction practices in Germany. The focus is on selling and redistributing agricultural produce with visual impairments and other surplus food items. In addition, drivers and barriers regarding the implementation of both waste reduction practices are explored. In total, 12 in-depth interviews with managerial actors in the food retail sector and a food bank spokesperson were recorded, transcribed and analyzed through a qualitative content analysis. In contrast to organic retailers, conventional retailers were reluctant to include agricultural produce with visual impairments in their product assortments, due to fears of negative consumer reactions. Another obstacle was EU marketing standards for specific produce. All retailers interviewed engaged in redistribution of surplus food. Logistics and the regulatory framework were the main barriers to food redistribution. The present study adds to the existing body of literature on food waste reduction practices as it explores selling produce with visual impairments and elaborates on the legal background of food redistribution in German retail. The results are the foundation for providing recommendations to policy makers and charitable food organizations.

  1. Electricity marketing and retailing

    International Nuclear Information System (INIS)

    Hanlon, C.

    2001-01-01

    ECNG Inc. is a full service provider of independent and objective energy advice and management services to industrial, commercial and institutional end-users of all forms of energy. ECNG manages 10 per cent of the Ontario gas market and expects a 10 per cent share of electricity (14 TWh). ECNG has a balanced portfolio with expertise in both petroleum and electricity sectors. The company has also dealt extensively with retailers, marketers, wholesalers and suppliers on issues regarding deregulation

  2. Geisinger's Retail Innovation Journey.

    Science.gov (United States)

    Prince, Denise B; Graf, Thomas

    2015-01-01

    In 2003, Geisinger Health System formed a new group, Geisinger Ventures (GV), to accelerate the growth of new lines of business that were extensions of the core mission of the organization. Careworks, the convenient care clinic line of business, began in early 2006 as one of the early components of the GV portfolio. Over the past nine years, Geisinger has tested several retail and walk-in models, including in-store clinics, separate retail sites, and models colocated with primary care practices and emergency departments. Each site and model presents different benefits and challenges with respect to patient care, marketing, staffing, and clinical integration. With the implementation of healthcare reform and a decision to participate in Medicaid'managed care, Geisinger's strategic need for convenient care options has intensified, and new models, including e-visits and telemedicine specialty consultations, are being actively explored. Geisinger's view is that healthcare is rapidly changing, being affected by demographic shifts, diagnostic and treatment options, payment changes, and communication technologies. Healthcare delivery must flex to adjust to these and other trends, and retail clinics are part of that response. Careful examination of the critical elements necessary for optimal care (including wellness, prevention, and management of chronic disease and severe multimorbid disease) and then matching those elements to the optimal mode and site of care will lead to a streamlined healthcare system. The historical--and still most prevalent--methodology of traditional office, emergency department, and inpatient care options are not ideal for all patients' care needs in the twenty-first century. A thoughtful, deliberate extension of those options will be necessary. Rather than simply adding a static retail or virtual offering, medical professionals should develop a process to continually assess patients, technology, payment, and disease changes so that they are

  3. Pricing Strategy in Online Retailing Marketplaces of Homogeneous Goods: Should High Reputation Seller Charge More?

    Science.gov (United States)

    Liu, Yuewen; Wei, Kwok Kee; Chen, Huaping

    There are two conflicting streams of research findings on pricing strategy: one is high reputation sellers should charge price premium, while the other is high reputation sellers should charge relatively low price. Motivated by this confliction, this study examines pricing strategy in online retailing marketplace of homogeneous goods. We conduct an empirical study using data collected from a dominant online retailing marketplace in China. Our research results indicate that, in online retailing marketplace of homogeneous goods, high reputation sellers should charge relatively low price, because the consumers of high reputation sellers are more price sensitive than the consumers of low reputation sellers.

  4. CHINESE RETAIL MARKET: REAL POTENTIAL TO BECOME THE GREATEST WORLDWIDE BEFORE 2020

    Directory of Open Access Journals (Sweden)

    ECATERINA STǍNCULESCU

    2015-12-01

    Full Text Available The present article tries to capture current market developments of the Chinese retail sales in the last 4-5 years, emphasising its tendency to become the first global market before 2020. The author makes a brief analysis of the Chinese retail market sales characteristics including growth rates, sales structure, influencing factors (population growing income, urbanization, consumer goods imports. The characteristics of the constantly changing retail consumer market and the main challenges faced by the trans-national companies activating on the Chinese market represent distinct points in the analysis undertaken in this article.

  5. Designing a New Electricity Consumer

    DEFF Research Database (Denmark)

    Pallesen, Trine; Jenle, Rasmus Ploug

    The paper reports on a smart grid experiment for the making of a new retail electricity market integrating fluctuating electricity generation into electricity systems. An outline of design challenges faced by the market engineers when dealing with different and lacking conceptions of consumers...

  6. 77 FR 55214 - Consumer Advisory Committee

    Science.gov (United States)

    2012-09-07

    ...'s Facebook page at www.facebook.com/fcc . Alternatively, written comments to the Committee may be...). Federal Communications Commission. Mark Stone, Deputy Bureau Chief, Consumer and Governmental Affairs...

  7. Retail Supply Chain: Challenges and Prospects

    OpenAIRE

    John, Mathew

    2012-01-01

    A supply chain is incomplete if there is no proper distribution channel that delivers goods to the end users. It is equally underperforming of the supply chain if the retail link is missing to satisfy demand. The effect of this will be felt by the final consumers because of the ease of buying off the shelf rather than directly from the distributors. The popular saying, ‘the world is a global village’ shows that internationalization is increasingly becoming a past debate of governments and is...

  8. China Report Economic Affairs

    Science.gov (United States)

    1985-02-22

    n?ti0n in Prawn catches, but also supplies the world’s more costly items, such as scallops, sea cucumbers and abalone. There is an area of more...cotton, meat , aquatic products, afforested area, steel, pig iron, coal, natural gas, electricity, financial revenue, and retail sales. [Summary...in shallow waters of the sea and expanding the export of marine products; third, energetically developing the processing of imported materials, with

  9. Stochastic Pricing and Order Model with Transportation Mode Selection for Low-Carbon Retailers

    Directory of Open Access Journals (Sweden)

    Yi Zheng

    2016-01-01

    Full Text Available More and more enterprises have begun to pay attention to their carbon footprint in the supply chain, of which transportation has become the second major source of carbon emissions. This paper aims to study both optimum pricing and order quantities, considering consumer demand and the selection of transportation modes by retailers, in terms of carbon emissions sensitivity and price sensitivity under the conditions of a cap-and-trade policy and uncertain market demand. Firstly, we analyze the effects of transportation mode (including transportation costs and transportation-induced carbon emissions, initial emissions allowances, carbon emissions trading price and consumer sensitivity to carbon emissions on the optimum decisions and profits of retailers. The results demonstrate that when consumers are less sensitive to price, the optimum retail price and the optimum order quantity of products are proportional to the transportation cost and transportation-induced carbon emissions of retailers per unit product, the carbon emissions trading price as well as consumer sensitivity to carbon emissions. However, when consumers are highly sensitive to price, the optimum order quantity of products is inversely proportional to the transportation costs and transportation-induced carbon emissions of retailers per unit product, the carbon emissions trading price and consumer sensitivity to carbon emissions. In addition, the optimum retail price of products is inversely proportional to consumer sensitivity to carbon emissions. We also find that retailers prefer a low-carbon transportation mode when the carbon emissions trading price is high. Meanwhile, the carbon emissions trading price influences the carbon emissions trading volume of retailers. These theoretical findings are further validated by some numerical analysis.

  10. Economic information from Smart Meter: Nexus Between Demand Profile and Electricity Retail Price Between Demand Profile and Electricity Retail Price

    OpenAIRE

    Yu, Yang; Liu, Guangyi; Zhu, Wendong; Wang, Fei; Shu, Bin; Zhang, Kai; Rajagopal, Ram; Astier, Nicolas

    2016-01-01

    In this paper, we demonstrate that a consumer's marginal system impact is only determined by their demand profile rather than their demand level. Demand profile clustering is identical to cluster consumers according to their marginal impacts on system costs. A profile-based uniform-rate price is economically efficient as real-time pricing. We develop a criteria system to evaluate the economic efficiency of an implemented retail price scheme in a distribution system by comparing profile cluste...

  11. The gasoline retail market in Quebec

    International Nuclear Information System (INIS)

    Lapointe, A.

    1998-06-01

    A comprehensive study of the current status of the gasoline market in Quebec was presented. The study includes: (1) a review of the evolution of the retail market since the 1960s, (2) the development of a highly competitive sales environment, (3) a discussion of governmental interventions in the retail sales of gasoline, and (4) a discussion of the problems associated with the imposition of a minimum gasoline price. The low increase in demand for gasoline in Quebec since the 1980s has led to a considerable restructuring of the gasoline market. Consumers have little loyalty to specific brands but seek the lowest prices or prefer the outlets that offer the widest variety of associated services such as convenience stores, fast-food and car washes. Gasoline has clearly become a commodity in Quebec. An econometric model of gasoline price adjustments for the Montreal and Toronto urban areas and a summary of government interventions in the retail marketing of gasoline in Canada and the USA are included as appendices. tabs

  12. Canada's directory of ethanol retailers

    International Nuclear Information System (INIS)

    1997-07-01

    This document is a directory listing all ethanol-blended gasoline retailers in Quebec, Ontario, Manitoba, Saskatchewan, Alberta, British Columbia, and the Yukon. The listings include the name and address of the retailer by province from west to east. Appendices providing a list of bulk purchase facilities of ethanol-blended fuels was also included, as well as a list of ethanol-blended gasoline retailers

  13. Regulated electricity retailing in Chile

    Energy Technology Data Exchange (ETDEWEB)

    Galetovic, Alexander, E-mail: alexander@galetovic.cl [Facultad de Ciencias Economicas y Empresariales, Universidad de los Andes, Santiago, Chile. Av. San Carlos de Apoquindo 2200, Las Condes, Santiago (Chile); Munoz, Cristian M., E-mail: cmunozm@aes.com [AES Gener and Departamento de Ingenieria Electrica, Universidad Catolica de Chile (Chile)

    2011-10-15

    While some countries have unbundled distribution and retailing, skeptics argue that the physical attributes of electricity make retailers redundant. Instead, it is claimed that passive pass through of wholesale prices plus regulated charges for transmission and distribution suffice for customers to benefit from competitive generation markets. We review the Chilean experience with regulated retailing and pass through of wholesale prices. We argue that when energy wholesale prices are volatile and prices are stabilized, distortions emerge. Regulated retailers gain little by mitigating or correcting them. On the contrary, sometimes price distortions increase their profits. We estimate the cost of three distortions that neither regulated retailers nor the regulator have shown any interest in correcting. - Highlights: > We review Chile's experience with regulated electricity retailing. > Distortions emerge when energy wholesale prices are volatile and prices stabilized. > Regulated retailers gain little by mitigating or correcting distortions. > Sometimes price distortions increase retailers' profits. > We estimate the cost of three distortions, which retailers have not corrected.

  14. Regulated electricity retailing in Chile

    International Nuclear Information System (INIS)

    Galetovic, Alexander; Munoz, Cristian M.

    2011-01-01

    While some countries have unbundled distribution and retailing, skeptics argue that the physical attributes of electricity make retailers redundant. Instead, it is claimed that passive pass through of wholesale prices plus regulated charges for transmission and distribution suffice for customers to benefit from competitive generation markets. We review the Chilean experience with regulated retailing and pass through of wholesale prices. We argue that when energy wholesale prices are volatile and prices are stabilized, distortions emerge. Regulated retailers gain little by mitigating or correcting them. On the contrary, sometimes price distortions increase their profits. We estimate the cost of three distortions that neither regulated retailers nor the regulator have shown any interest in correcting. - Highlights: → We review Chile's experience with regulated electricity retailing. → Distortions emerge when energy wholesale prices are volatile and prices stabilized. → Regulated retailers gain little by mitigating or correcting distortions. → Sometimes price distortions increase retailers' profits. → We estimate the cost of three distortions, which retailers have not corrected.

  15. The retailing of health care.

    Science.gov (United States)

    Paul, T; Wong, J

    1984-01-01

    A number of striking parallels between recent developments in health care marketing and changes in the retailing industry exist. The authors have compared retailing paradigms to the area on health care marketing so strategists in hospitals and other health care institutions can gain insight from these parallels. Many of the same economic, demographic, technological and lifestyle forces may be at work in both the health care and retail markets. While the services or products offered in health care are radically different from those of conventional retail markets, the manner in which the products and services are positioned, priced or distributed is surprisingly similar.

  16. Percentage Retail Mark-Ups

    OpenAIRE

    Thomas von Ungern-Sternberg

    1999-01-01

    A common assumption in the literature on the double marginalization problem is that the retailer can set his mark-up only in the second stage of the game after the producer has moved. To the extent that the sequence of moves is designed to reflect the relative bargaining power of the two parties it is just as plausible to let the retailer move first. Furthermore, retailers frequently calculate their selling prices by adding a percentage mark-up to their wholesale prices. This allows a retaile...

  17. Response to DOE's call for comments on its discussion paper on wholesale and retail market design

    International Nuclear Information System (INIS)

    Pound, T.

    2005-01-01

    The options available to the Government of Alberta concerning retail electricity policy were reviewed by the Office of the Utilities Consumer Advocate. The Council claims that the deregulation of Alberta's electricity market has been a success because competition has added new generation and removed inefficient generation from service. However, the Council is concerned that the transition to competitive retail electricity market can impose additional costs and risks on small consumers. Therefore, it proposes that electricity be bought on a central basis for small consumers using a suitable mix of 3 to 5 year hedges; that competitive and regulated retailers be given full access to a centrally purchased hedge supply; that regulated retailers be offered a small customer service margin price incentive per kWh over the hedged energy rate; and that the regulated rate option be reviewed in 4 years. 1 fig

  18. Exploring sales data during a healthy corner store intervention in Toronto: the Food Retail Environments Shaping Health (FRESH) project

    OpenAIRE

    Leia M. Minaker; Meghan Lynch; Brian E. Cook; Catherine L. Mah

    2017-01-01

    Introduction: Population health interventions in the retail food environment, such as corner store interventions, aim to influence the kind of cues consumers receive so that they are more often directed toward healthier options. Research that addresses financial aspects of retail interventions, particularly using outcome measures such as store sales that are central to retail decision making, is limited. This study explored store sales over time and across product categories during a healthy ...

  19. Data mining for the online retail industry: A case study of RFM model-based customer segmentation using data mining

    OpenAIRE

    Chen, D

    2012-01-01

    Many small online retailers and new entrants to the online retail sector are keen to practice data mining and consumer-centric marketing in their businesses yet technically lack the necessary knowledge and expertise to do so. In this article a case study of using data mining techniques in customer-centric business intelligence for an online retailer is presented. The main purpose of this analysis is to help the business better understand its customers and therefore conduct customer-centric ma...

  20. Green Power Marketing in Retail Competition: An Early Assessment

    Energy Technology Data Exchange (ETDEWEB)

    Wiser, R. (LBL); Fang, J.; Porter, K.; Houston, A. (NREL)

    1999-02-26

    Green power marketing-the business of selling electricity products or services based in part on their environmental values-is still in an early stage of development. This Topical Issues Brief presents a summary of early results with green power marketing under retail competition, covering both fully competitive markets and relevant direct access pilot programs. The brief provides an overview of green products that are or were offered, and discusses consumers' interest in these products. Critical issues that will impact the availability and success of green power products under retail competition are highlighted.

  1. Retail prescription drug spending in the National Health Accounts.

    Science.gov (United States)

    Smith, Cynthia

    2004-01-01

    Recent rapid spending growth for retail drugs has largely arisen from increased use of new drugs, rather than from increasing prices of existing drugs. A sizable shift in the payment from consumers to third parties has also contributed to faster growth. Strategies such as negotiating for rebates and using tiered copayments have sought to slow spending growth but simultaneously have complicated the estimation of spending in the National Health Accounts (NHA). NHA estimates show that retail pharmaceuticals' share of health spending is not much different than it was in 1960, although its share of gross domestic product (GDP) has tripled.

  2. Green Power Marketing in Retail Competition: An Early Assessment

    International Nuclear Information System (INIS)

    Kevin Porter; Ryan Wiser

    1999-01-01

    Green power marketing-the business of selling electricity products or services based in part on their environmental values-is still in an early stage of development. This Topical Issues Brief presents a summary of early results with green power marketing under retail competition, covering both fully competitive markets and relevant direct access pilot programs. The brief provides an overview of green products that are or were offered, and discusses consumers' interest in these products. Critical issues that will impact the availability and success of green power products under retail competition are highlighted

  3. THE PARTICULARITIES OF FINANCIAL COMMUNICATION IN THE RETAILS COMPANIES

    Directory of Open Access Journals (Sweden)

    Marian SOCOLIUC

    2016-08-01

    Full Text Available The communication process plays an essential role in the retail sector and beyond; ever increasing global competition and changes in the behavior of consumers and economic instability, all have caused major retail companies to adopt a manner of external communication that is more complete, efficient and appropriate. The purpose is to increase the effectiveness of activity, both from an operational standpoint, and in relation to customer service, with final objective to manage the available resources in an integrated and systematic manner, towards improving processes and business performance.

  4. Impact of Consumer Preferences on Food Chain Choice: An empirical study of consumers in Bratislava

    Directory of Open Access Journals (Sweden)

    Pavol Kita

    2017-01-01

    Full Text Available The objective of this paper is to highlight the use of multiple criteria evaluation methods as a tool for the rating and selection of retail chains from the customers and suppliers perspective. We provide an assessment on the attractiveness of active retail chains on the Slovak market through multiple criteria methods used for the analysis of customer preferences. An analysis was conducted on a sample of consumers in Bratislava involving 11 389 respondents interviewed. The multi-attribute decision-making methods PROMETHEE II and V were used to assess the variants. In the first part of analysis the collected data uncover customers’ preferences in the selection of retail chains. Findings suggest a ranking of evaluated retail chains and thus of customer preferences. Based on the obtained evaluation, in the second part of analysis, a set of retail chains was chosen under constraints concerning the effectiveness of advertising, market share of sales and the maximum number of chosen retail chains and a binary linear programming model was formulated as an outcome. Proposed procedure aims to assist the decision maker in selecting which retail chain to choose for distribution of supplier’s products, and thus maximize benefits, which will result from consumer preferences and service satisfaction level in retail chain.

  5. Celebrities in International Affairs

    DEFF Research Database (Denmark)

    Richey, Lisa Ann; Budabin, Alexandra Cosima

    2016-01-01

    Celebrity engagement in global “helping” is not a simple matter of highly photogenic caring for needy others across borders; it is a complex relationship of power that often produces contradictory functions in relation to the goals of humanitarianism, development, and advocacy. This article argues...... that celebrities are acting as other elite actors in international affairs: investing considerable capital into processes that are highly political. It traces the emergence and practices of the elite politics of celebrities in North-South relations, an evolution made possible by recent changes in aid practices......, media, and NGOs, then considers exemplary cases of Angelina Jolie in Burma, Ben Affleck in the Democractic Republic of Congo, and Madonna in Malawi. These celebrity practices as diplomats, experts, and humanitarians in international affairs illustrate the diverse and contradictory forms of engagement...

  6. China Report, Economic Affairs

    Science.gov (United States)

    1986-02-11

    percent of members of leading groups of large and medium-sized back- bone enterprises have received education at and above college level. The average...enterprises, so that enterprises genuinely become lively "economic cells ," not simply subsidiaries of administrative organs. 4. In the sphere of...electric power stations, and breweries , resulting in great losses and waste. Such a state of affairs will certainly achieve no further development. 31

  7. Electricity marketing and retailing

    International Nuclear Information System (INIS)

    Kilby, M.

    2001-01-01

    Canadian Metering Services provides metrology expertise to power producers and has more than 40 years experience in the industry. The company is privately and nationally accredited in Canada and is an expert in data communications. This power point presentation focused on issues regarding prices and price stability. Graphs were included with the presentation which depicted the profiles of winners and losers in electricity marketing and retailing. The presentation also discussed the benefits of a market surveillance panel, AMV, and MDMA and how to go about choosing them. tabs., figs

  8. Electricity marketing and retailing

    Energy Technology Data Exchange (ETDEWEB)

    Kilby, M. [Canadian Meter Services, Toronto ON (Canada)

    2001-07-01

    Canadian Metering Services provides metrology expertise to power producers and has more than 40 years experience in the industry. The company is privately and nationally accredited in Canada and is an expert in data communications. This power point presentation focused on issues regarding prices and price stability. Graphs were included with the presentation which depicted the profiles of winners and losers in electricity marketing and retailing. The presentation also discussed the benefits of a market surveillance panel, AMV, and MDMA and how to go about choosing them. tabs., figs.

  9. The Essonne affairs

    International Nuclear Information System (INIS)

    Lallement, R.

    1996-01-01

    In 1990 the French Commissariat a l'energie atomique (CEA) had to deal with a series of issues concerning depositories of radioactive substances of very low activity, culminating, in October 1990, with the discovery of small amounts of plutonium in a depository. These were important issues for the following reasons: they highlighted the question o low activity wastes and their treatment, that is not yet resolved; they drew attention to the sensitivity of the concerned organisations, elected representatives and the public to the problems of radioactivity however low its level; they made the CEA aware of the gap that existed between the nuclear industry's practices, language and perception of risks and the perception of the French public. This paper outlines the different 'affairs', shows their common bases, and analyses the consequences for the CEA and the nuclear industry in general. These 'affairs' illustrate the absolute obligation for all producers of wastes to know, and to make known in the smallest detail, the way in which the wastes are treated and the places where they are stored and kept. Waste management has not always been as a noble task. These 'affairs' have shown that the reputation of the CEA was measured as much by the quality of its waste management as by the success of its research programme, with a budget that has doubled in the last few years. (author)

  10. Forming Factors And Builder Indicators Of Brand Personality Models In Traditional Retail Traders

    Directory of Open Access Journals (Sweden)

    Yunelly Asra

    2017-12-01

    Full Text Available This study aims to find the factors forming and indicator builder model of brand personality of traditional retail traders through measuring the influence of retail mix and culture. The formation of brand personality uses Aaker brand personality dimension to 250 consumers in Bengkalis Regency. The type of research is causal research design. The research variables are brand personality Retail Mix and Brand Personality. Data collection is done by probability sampling with purposive method. Data analysis was done by perception analysis frequency distribution and multiple regression using SPSS version 21.0. The results of this study are The factor of retail mix partially has a positive and significant impact on the brand personality of traditional retail traders in Bengkalis Regency. Factor cultural partially does not affect the brand personality of traditional retail traders in Bengkalis Regency. Simultaneously retail mix and cultural have positive and significant influence on traditional brand traders brand personality in Bengkalis Regency. Initial forming factor of brand personality model of traditional retail traders in Bengkalis Regency is Retail Mix Factor. Indicator of the model of traditional traders brand personality builder in Bengkalis are sincerity excitement competence sophistication competence ruggedness.

  11. The female innovation-generation consumer's evaluation of ...

    African Journals Online (AJOL)

    This marketing communication influences consumers' purchase decisions and consequently enhances the competitiveness of the clothing retailer in a dynamic fashion industry. Thus the use of virtual displays is increasing. Implementing digital and virtual display screens in the visual displays of South African physical retail ...

  12. What is smart for retailing?

    NARCIS (Netherlands)

    Pantano, Eleonora; Timmermans, Harry

    2014-01-01

    While the last decade has seen increasing interest in the smart city phenomenon from both scholars and practitioners, little attention has been paid to what extent retailing might be considered as part of smart cities, with benefits for all the actors involved in the process. In fact, retailing is

  13. A study of the relationship between UK consumers purchase intention and store brand food products -- Take Nottingham city consumers for example

    OpenAIRE

    Chen, Kaochun

    2008-01-01

    Recently, store brands play an important role in retail grocery strategy. More and more retailers put their effort to develop and market new store brands because consumers have been accepting store brands. Therefore, store brands have gradually influenced consumers purchase behaviours in order to provide an in-depth investigation of consumers purchase intention in store brands, the study choose food products among many product categories because when consumers hear the store brand, they mus...

  14. Retailing residential electricity : A concept that makes sense?

    International Nuclear Information System (INIS)

    MacDonald, C.

    2003-07-01

    A heated debate centres around the deregulation of the electricity industry and the retailing of residential electricity. An assessment of the current situation in the industry was provided in this paper to provide a basis for discussion. The experience gained both in Alberta and Texas in residential retail was examined. The main issue of concern is whether residential customers will benefit from deregulation of the electricity sector. The Retail Energy Deregulation (RED) Index provides a benchmark for those jurisdictions considering the residential options. Deregulation has not led to significant benefits to residential customers in most jurisdictions. The electricity industry will always require a central dispatch/market process that will have to designed, governed, regulated, modified regularly. The benefits to residential consumers are not expected for a very long time. Standard market design is an issue that will require attention. refs., 7 figs

  15. A bilevel model for electricity retailers' participation in a demand response market environment

    International Nuclear Information System (INIS)

    Zugno, Marco; Morales, Juan Miguel; Pinson, Pierre; Madsen, Henrik

    2013-01-01

    Demand response programmes are seen as one of the contributing solutions to the challenges posed to power systems by the large-scale integration of renewable power sources, mostly due to their intermittent and stochastic nature. Among demand response programmes, real-time pricing schemes for small consumers are believed to have significant potential for peak-shaving and load-shifting, thus relieving the power system while reducing costs and risk for energy retailers. This paper proposes a game theoretical model accounting for the Stackelberg relationship between retailers (leaders) and consumers (followers) in a dynamic price environment. Both players in the game solve an economic optimisation problem subject to stochasticity in prices, weather-related variables and must-serve load. The model allows the determination of the dynamic price-signal delivering maximum retailer profit, and the optimal load pattern for consumers under this pricing. The bilevel programme is reformulated as a single-level MILP, which can be solved using commercial off-the-shelf optimisation software. In an illustrative example, we simulate and compare the dynamic pricing scheme with fixed and time-of-use pricing. We find that the dynamic pricing scheme is the most effective in achieving load-shifting, thus reducing retailer costs for energy procurement and regulation in the wholesale market. Additionally, the redistribution of the saved costs between retailers and consumers is investigated, showing that real-time pricing is less convenient than fixed and time-of-use price for consumers. This implies that careful design of the retail market is needed. Finally, we carry out a sensitivity analysis to analyse the effect of different levels of consumer flexibility. - Highlights: ► We model the game between electricity retailers and consumers under dynamic pricing. ► The retailer cuts procurement costs by shifting demand in time via price-incentive. ► Imbalance costs for the retailer taper

  16. Take turns or march in sync? : Impact of the national brand promotion calendar on manufacturer and retailer performance

    NARCIS (Netherlands)

    Guyt, J.Y.; Gijsbrechts, E.

    2014-01-01

    Featured price cuts are a popular tool among brand-manufacturers and retailers. Yet, there is growing concern about the net sales and revenue gains from these promotions, as retailers and manufacturers may simply be subsidizing consumers that shop around. This notion has placed the (co-) occurrence

  17. Consumer viewpoints on food irradiation

    International Nuclear Information System (INIS)

    Fazal, A.

    1985-01-01

    The International Organization of Consumers Unions (IOCU), a non-profit, non-party political foundation that represents the interests of consumers worldwide. It consists of some 1,140 organizations in over 50 countries of the world in the North, South, East and West. IOCU also represents the interest of the consumers in the U N system and enjoys consultative status with many of its various organs and agencies. This paper also speaks from the additional perspective of a Third World person who active in consumer public affairs issues over the last two decades

  18. Phthalates and polybrominated diphenyl ethers in retail stores

    Science.gov (United States)

    Xu, Ying; Liang, Yirui; Urquidi, Jorge R.; Siegel, Jeffrey A.

    2014-04-01

    Retail stores contain a wide range of products that can emit a variety of indoor pollutants. Among these chemicals, phthalate esters and polybrominated diphenyl ethers (PBDEs) are two important categories, because they are extensively used as additives in consumer products and associated with serious health concerns. This study measured six phthalate and 14 PBDE compounds inside of 12 retail stores in Texas and Pennsylvania, U.S. Phthalates and PBDEs were widely found in the retail environment, indicating that they are ubiquitous indoor air pollutants. DEP, DnBP, and DEHP were the most abundant phthalates, with DnBP showing the highest concentration (0.23 ± 0.36 μg m-3). PBDEs were dominated by BDE-28, -99, and -209, having concentrations as high as 0.85 ± 1.99 ng m-3 (BDE-99). The levels of phthalates and PBDEs measured in this study are comparable to concentrations found in previous investigations of residential buildings, with phthalates showing lower concentrations and PBDEs exhibiting higher concentrations in retail stores. The potential co-occurrence of phthalates was not as strong as that of PBDEs, suggesting that phthalates might have more diverse sources. Whole building emission rates were calculated and showed similar patterns of variations as indoor air concentrations, suggestion the diversity of indoor sources of phthalates and PBDEs in retail environments.

  19. Quantifying price risk of electricity retailer based on CAPM and RAROC methodology

    International Nuclear Information System (INIS)

    Karandikar, R.G.; Khaparde, S.A.; Kulkarni, S.V.

    2007-01-01

    In restructured electricity markets, electricity retailers set up contracts with generation companies (GENCOs) and with end users to meet their load requirements at agreed upon tariff. The retailers invest consumer payments as capital in the volatile competitive market. In this paper, a model for quantifying price risk of electricity retailer is proposed. An IEEE 30 Bus test system is used to demonstrate the model. The Capital Asset Pricing Model (CAPM) is demonstrated to determine the retail electricity price for the end users. The factor Risk Adjusted Recovery on Capital (RAROC) is used to quantify the price risk involved. The methodology proposed in this paper can be used by retailer while submitting proposal for electricity tariff to the regulatory authority. (author)

  20. The Impact of Transport Mode and Carbon Policy on Low-Carbon Retailer

    Directory of Open Access Journals (Sweden)

    Yi Zheng

    2015-01-01

    Full Text Available Low-carbon retail has become a strategic target for many developed and developing economies. This study discusses the impact of transport mode and carbon policy on achieving this objective. We investigated the retailer transportation mode, pricing, and ordering strategy, which all consider carbon-sensitive demand under the carbon cap-and-trade policy. We analyzed the optimal decision of retailer and their maximum profit affected by transport mode and cap-and-trade policy parameters. Results show that the two elements (cap-and-trade policy and consumer low-carbon awareness could encourage the retailer to choose low-carbon transportation. The two elements also influence the profit and optimal decision of retailer. Finally, a numerical example is presented to illustrate the applicability of the model.

  1. Quantifying price risk of electricity retailer based on CAPM and RAROC methodology

    Energy Technology Data Exchange (ETDEWEB)

    Karandikar, R.G.; Khaparde, S.A.; Kulkarni, S.V. [Electrical Engineering Department, Indian Institute of Technology Bombay, Mumbai 400 076 (India)

    2007-12-15

    In restructured electricity markets, electricity retailers set up contracts with generation companies (GENCOs) and with end users to meet their load requirements at agreed upon tariff. The retailers invest consumer payments as capital in the volatile competitive market. In this paper, a model for quantifying price risk of electricity retailer is proposed. An IEEE 30 Bus test system is used to demonstrate the model. The Capital Asset Pricing Model (CAPM) is demonstrated to determine the retail electricity price for the end users. The factor Risk Adjusted Recovery on Capital (RAROC) is used to quantify the price risk involved. The methodology proposed in this paper can be used by retailer while submitting proposal for electricity tariff to the regulatory authority. (author)

  2. Understanding household switching behavior in the retail electricity market

    International Nuclear Information System (INIS)

    Yang, Yingkui

    2014-01-01

    Deregulation of the Danish retail electricity market nearly a decade ago has produced little consumer switching among suppliers or renegotiation of supplier service contracts. From an energy policy perspective, a certain amount of supplier switching is an important indicator of the success of market deregulation. This argues that poor relationship management and a lack of economic benefits are two critical barriers to consumer switching. Latent class analysis indicates that only 11.4% of consumers are non-switchers, whereas 41.1% can be considered potential switchers and approximately one-half (47.5%) can be considered apathetic consumers. We also discuss the managerial implications for both electricity suppliers and policy makers. - Highlights: • This paper investigates the barriers for electricity supplier switching in Denmark. • Four switching barriers were identified. • Relationship management and economic benefits are critical for consumer switching. • Three consumer segments for electricity supplier switching were identified

  3. Revolution in Detection Affairs

    Energy Technology Data Exchange (ETDEWEB)

    Stern W.

    2013-11-02

    The detection of nuclear or radioactive materials for homeland or national security purposes is inherently difficult. This is one reason detection efforts must be seen as just one part of an overall nuclear defense strategy which includes, inter alia, material security, detection, interdiction, consequence management and recovery. Nevertheless, one could argue that there has been a revolution in detection affairs in the past several decades as the innovative application of new technology has changed the character and conduct of detection operations. This revolution will likely be most effectively reinforced in the coming decades with the networking of detectors and innovative application of anomaly detection algorithms.

  4. 76 FR 56094 - Retail Foreign Exchange Transactions

    Science.gov (United States)

    2011-09-12

    ... currency with retail customers, subject to the requirements enumerated in the OCC's retail forex rule. The... shall prescribe \\5\\ (a retail forex rule). A transaction described in section 2(c)(2)(B)(i)(I) includes... associations are depository institutions. See 12 U.S.C. 1813(c)(1). \\3\\ For purposes of the retail forex rules...

  5. Research Note Consumer Addressability and Customized Pricing

    OpenAIRE

    Yuxin Chen; Ganesh Iyer

    2002-01-01

    The increasing availability of customer information is giving many firms the ability to reach and customize price and other marketing efforts to the tastes of the individual consumer. This ability is labeled as consumer addressability. Consumer addressability through sophisticated databases is particularly important for direct-marketing firms, catalog retailers such as L.L Bean and Land's End, credit card-issuing banks, and firms in the long-distance telephone market. We examine the strategic...

  6. Food Retailers and Obesity.

    Science.gov (United States)

    Stanton, Rosemary A

    2015-03-01

    We live in an 'obesogenic environment' where we are constantly bombarded with choices that encourage us to move less and eat more. Many factors influence our dietary choices, including the expert marketers who advise manufacturers on ways to encourage the population to buy more, especially profitable, palatable 'ultra-processed' foods. Supermarkets themselves have become skilled in manipulating buying behaviour, using their layout and specific product placement as well as advertising to maximise purchases of particular foods. Increasingly, supermarkets push their own 'house' brands. Those marketing fast foods also use persuasive tactics to attract customers, especially children who they entice with non-food items such as promotional or collectable toys. There is no mystery to the increase in obesity: our energy intake from foods and drinks has increased over the same period that energy output has decreased. Obesity has a range of relevant factors, but there is little doubt that marketing from supermarkets and fast food retailers has played a role.

  7. TENDENCIES OF INTERNATIONALIZATION IN RETAILING

    Directory of Open Access Journals (Sweden)

    Pop Nicolae Alexandru

    2008-05-01

    Full Text Available Manufacturing companies took advantage of internationalization as early as in the seventies and eighties of the last century, whereas retail companies have used these chances not before the last few years in order to improve access to resources, to increase sales and to extend activities to external markets. Once a retail company has decided to penetrate a foreign market they must be aware of the unfamiliar working of external environment that they cannot control. Even the world’s leading retailers make mistakes when approaching markets they do not understand properly.

  8. UK retail marketing survey 94

    International Nuclear Information System (INIS)

    Anon.

    1994-01-01

    This document draws together data on the United Kingdom (UK) petroleum market up to the end of 1993. Lists include suppliers of petrol to the UK market listed by brand name, a regional breakdown of petrol and derv outlets, UK outlets which retail derv. Average retail prices for motor spirit and derv per litre are given as are sites fitted with Vapour Recovery equipment. Other tables shown indicate various companies' share of the market in terms of the percentage of petrol sites, including supermarkets. The volumes of motor spirit and derv delivered to retail and commercial customers between 1984 and 1993 is also given. (UK)

  9. Retailer buying: A paradigmatic critique

    DEFF Research Database (Denmark)

    Esbjerg, Lars

    The paradigmatic anchoring of research determines for the researcher the nature of reality, what can be known about it and how it can be known. Previous research on retail buying has been anchored in post-positivism. A number of shortcomings resulting from this anchoring are identified which, taken...... together, are interpreted to have let to neglecting the notion of meaning in existing research. It is argued that taking a constructivist perspective can help overcome the limitations of previous research and contribute to the development of an understanding of retailer buying as meaningful action.retailer...

  10. Reconsidering Community-based Retailing

    OpenAIRE

    Maughan, Rebecca; O'Driscoll, Aidan

    2012-01-01

    One of the areas with great potential for economic, social and environmental benefit is community-based retailing. The concept of community based retailing can incorporate a number of different tenets. We suggest that it is retailing that is based close to the community it serves, usually within the town or village centre rather than out-of-town locations, and which is composed of a diverse range of small and medium sized business that are often independently or co-operatively owned. These co...

  11. Prevalence and antimicrobial resistance of Salmonella spp. in raw retail frozen imported freshwater fish to Eastern Province of Saudi Arabia

    Directory of Open Access Journals (Sweden)

    Nasreldin Elhadi

    2014-03-01

    Conclusions: The obtained results of this study shows that these raw retail imported frozen freshwater fish are contaminated with potentially pathogenic Salmonella spp. And the study recommend and suggest that there is a need for adequate consumer measures.

  12. Ethanol research with representatives of provincial/territorial governments and ethanol retailers : final report

    Energy Technology Data Exchange (ETDEWEB)

    NONE

    2007-03-15

    This paper provided the results of a survey conducted to obtain feedback from retailers and provincial and territorial governments concerning the promotion of ethanol use. A key objective of the research was to determine whether local and provincial governments and retailers are interested in cooperating with the federal government in promoting ethanol use. Thirteen government representatives were interviewed as well as 11 retailers. Results of the study suggested that approaches to collaboration with the diverse stakeholders involved in the promotion of ethanol will require a tailored approach. The needs and interests of jurisdictions and provinces varied widely. Outlets selling ethanol-blended gasoline were concentrated in Ontario, Quebec, and Saskatchewan. Retailers who embraced the alternative fuel tended to be well-established in the ethanol market, and did not require assistance from the Government of Canada. Retailers who were reluctant to embrace ethanol stated that they were only likely to enter the market when required to do so by law. Many stakeholders felt that consumers entertained common misperceptions concerning ethanol, and that consumers were unsure of the effect of ethanol on their vehicles. Many retailers had taken steps to communicate with consumers about the relative benefits of ethanol-blended gasoline. Results indicated that the federal government can assist provinces and retailers by providing promotional tools such as flyers, pamphlets and brochures. Interest among retailers in collaborating with the government was only moderate. It was recommended that retailers be provided with accurate information on ethanol. It was concluded that strategies should be developed by the federal government to increase public awareness of ethanol use.

  13. Social Media Strategies in the Retail Sector: Analysis and Recommendations for Three Multi-National Retailers

    OpenAIRE

    Sadler, R.; Evans, R.D.

    2016-01-01

    During the last twenty years (1995-2015), the world of commerce has expanded beyond the traditional brick-and-mortar high street to a global shop front accessible to billions of users via the Worldwide Web (WWW). Consumers are now using the web to immerse themselves in virtual shop fronts, using Social Media (SM) to communicate and share product ideas with friends and family. Retail organisations recognise the need to develop and adapt their strategies to respond to the increasing use of SM. ...

  14. Student Affairs Capitalism and Early-Career Student Affairs Professionals

    Science.gov (United States)

    Lee, Jenny J.; Helm, Matthew

    2013-01-01

    This study explores student affairs capitalism as the alteration of professional practice towards the financial interests of institutions. Student affairs capitalism has the potential to create dynamics in which the interests of students become secondary to the institution's economic needs. This study examined this phenomenon from the perspectives…

  15. CHALLENGES AND OPPORTUNITIES OF CATALOGUE RETAILING

    OpenAIRE

    Heri Bezic; Katija Vojvodic; Zrinka Gjanovic

    2012-01-01

    Today`s retail environment is characterised by new, store and non-store, retailing formats, a wide range of new products, the use of new information and communication technologies and, consequently, the changing customer behaviour. Catalogue retailing is a non-store retail format that has a long history in North America and Europe. Previous research revealed that the primary shopping motives related to catalogue retailing were convenience oriented. Other motives included recreational orientat...

  16. « Retail Brand Equity: A PLS Approach

    OpenAIRE

    Magali Jara

    2009-01-01

    In large retail stores, France is characterized by market saturation and even a decline of several retail concepts such as variety stores, or even supermarkets and hypermarkets (Cliquet, 2000). This situation leads to a fierce competition and raises questions which affect marketing strategies of French retail companies. Given the legal context, the French retailers can increase sales through retail brands which appear to be henceforth among the most effective marketing tools. Indeed, product ...

  17. Optimal Retail Price Model for Partial Consignment to Multiple Retailers

    Directory of Open Access Journals (Sweden)

    Po-Yu Chen

    2017-01-01

    Full Text Available This paper investigates the product pricing decision-making problem under a consignment stock policy in a two-level supply chain composed of one supplier and multiple retailers. The effects of the supplier’s wholesale prices and its partial inventory cost absorption of the retail prices of retailers with different market shares are investigated. In the partial product consignment model this paper proposes, the seller and the retailers each absorb part of the inventory costs. This model also provides general solutions for the complete product consignment and the traditional policy that adopts no product consignment. In other words, both the complete consignment and nonconsignment models are extensions of the proposed model (i.e., special cases. Research results indicated that the optimal retail price must be between 1/2 (50% and 2/3 (66.67% times the upper limit of the gross profit. This study also explored the results and influence of parameter variations on optimal retail price in the model.

  18. Sustainability Analysis and Market Demand Estimation in the Retail Industry through a Convolutional Neural Network

    Directory of Open Access Journals (Sweden)

    Luyao Wang

    2018-05-01

    Full Text Available The Chinese retail industry is expected to grow dramatically over the next few years, owing to the rapid increase in purchasing power of Chinese consumers. Retail managers should analyze the market demands and avoid dull sales to promote the sustainable development of the retail industry. Economic sustainability in the retail industry, which refers to a suitable return of investment, requires the implementation of precise product allocation strategies in different regions. This study proposed a hybrid model to evaluate economic sustainability in the preparation of goods of retail shops on the basis of market demand evaluation. Through a grid-based convolutional neural network, a regression model was first established to model the relationship between consumer distribution and the potential market demand. Then, another model was proposed to evaluate the sustainability among regions based on their supply-demand analysis. An experiment was conducted based on the actual sales data of retail shops in Guiyang, China. Results showed an immense diversity of sustainability in the entire city and three classes of regions were distinguished, namely, high, moderate, and limited. Our model was proven to be effective in the sustainability evaluation of supply and demand in the retail industry after validation showed that its accuracy reached 92.8%.

  19. Gaining access to the retail customer

    International Nuclear Information System (INIS)

    Wills, D.

    1998-01-01

    The challenges facing Ontario's municipal electric utilities (MEUs) in the new competitive electricity marketplace are discussed. Various roles that MEUs are in a good position to perform have been suggested. Among them are: to represent consumer interests, to serve as a source of unbiased information to consumers, to provide meter ownership, meter reading, data management, billing and collection services on behalf of customers and all competitors. This author considers MEUs as assets to be leveraged and not liabilities to be fixed. The majority of retail customers in Ontario have been well served by their MEUs in the past and the performance-based regulation required by Bill 35 will guarantee that MEUs continue to be accountable to consumers and competitors for prices and standards of the services they receive. For this reason, it seems excessive to compare publicly-owned MEUs with private gas companies and conclude that the rules should be the same. To be viable, MEUs should remain over 50 per cent municipally owned, and rather than limit their activities, they should be given operational and commercial freedom to benefit their consumers and their municipality

  20. Os consumidores valorizam a coleta de embalagens recicláveis? Um estudo de caso da logística reversa em uma rede de hipermercados Do consumers value recycled packaging collections? A case study of reverse logistics in a retail company

    Directory of Open Access Journals (Sweden)

    Gisele de Lorena Diniz Chaves

    2006-12-01

    central concept. The literature affirms that reverse logistics are a result of the increasing concern of consumers about the environment, which, therefore, would tend to value organizations that were involved in recycling. To address these issues, research conducted on 105 customers from three of the retailer's hypermarkets was conducted in three capital cities (Rio de Janeiro/RJ, São Paulo/SP and Belo Horizonte/MG. Taking this into account, it was possible to point out that most of the retailer's customers in the Belo Horizonte and São Paulo stores are not aware of the existence of Collection Centers, unlike customers in the Rio de Janeiro store. Consequently, these Centers are not considered as an influence factor on the choice of the purchasing store. It is concluded that in order for the recycling incentive campaign to be broader and more efficient, it is necessary for the retailer and the recycling company to make a greater effort in advertising Collection Centers and in its customers' motivation towards the campaign. Thus, firms may have a sustainable competitive advantage by differentiating their company's image.

  1. A framework for managing customer knowledge in retail industry

    Directory of Open Access Journals (Sweden)

    Sourav Mukherji

    2012-06-01

    Full Text Available Customer knowledge can be a critical source of competitive advantage in retail business. In this theoretical paper, three sources of customer knowledge are identified in the retail environment, namely customer transactions, customer interactions and customer communities of practice. Lessons for managing these three types of knowledge are derived from knowledge management practices of knowledge intensive service industries such as management consulting and software development. Finally, a decision model premised on consumer behaviour and purchase characteristics is proposed. The model would enable retailers to focus their knowledge management efforts to leverage the potential of customer knowledge for both productivity benefits and product innovation.

  2. Impacts of fast food and food retail environment on overweight and obesity in China: a multilevel latent class cluster approach

    OpenAIRE

    Zhang XiaoYong, Xiaoyong; Lans, van der, I.A.; Dagevos, H.

    2012-01-01

    Objective To simultaneously identify consumer segments based on individual-level consumption and community-level food retail environment data and to investigate whether the segments are associated with BMI and dietary knowledge in China. Design A multilevel latent class cluster model was applied to identify consumer segments based not only on their individual preferences for fast food, salty snack foods, and soft drinks and sugared fruit drinks, but also on the food retail environment at the ...

  3. Point-of-purchase displays in the FMCG sector: A retailer perspective

    OpenAIRE

    Jeevarathnam P Govender

    2015-01-01

    Intense competition in the (fast-moving consumer goods) FMCG sector has prompted manufacturers and marketers to rely more heavily on point-of-purchase displays, an antecedent manipulation of the retail setting, to stimulate sales. Retailers, on the other hand, have become more discerning about the number and types of displays they will allow in their stores. There has been limited research on point-of-purchase displays in South Africa. This paper therefore examines retailers’ perceptions of p...

  4. Competition, regulation, and pricing behavior in the Spanish retail gasoline market

    OpenAIRE

    Contín Pilart, Ignacio; Correljé, Aad F.; Palacios, María Blanca

    2006-01-01

    The restructuring of the Spanish oil industry produced a highly concentrated oligopoly in the retail gasoline market. In June 1990 the Spanish government introduced a system of ceiling price regulation in order to ensure that "liberalization" was accompanied by adequate consumer protection. This paper examines the pricing behavior of the retail gasoline market using multivariate error correction models over the period January 1993 (abolishment of the state monopoly)-December 2004. The results...

  5. ATTITUDE TOWARDS ONLINE RETAILING SERVICES: A COMPARISON OF STUDENT AND NON-STUDENT SAMPLES

    OpenAIRE

    Siohong Tih; Sean Ennis; June M. L. Poon

    2008-01-01

    This study examined the adequacy of using undergraduate student samples in research on online consumer attitudes by comparing the attitudes of students (n = 161) towards online retailing services with the attitudes of non-students (n = 252) towards such services. A structured questionnaire administered online was used to gather data on perceptions, satisfaction, and behavioral intentions with regard to online retailing services. The t-test results showed that, in general, students' attitude t...

  6. The composite barrel of retail prices and its relationship to crude oil prices

    International Nuclear Information System (INIS)

    Balabanoff, S.

    1993-01-01

    This paper challenges assumptions about the relationship between refinery gate prices, retail prices paid by consumers and crude oil prices. The analysis presented here considers their relationship within the context of the Organization of Petroleum Exporting Countries' (OPEC's) composite barrel statistics, which includes taxes and other government policy effects on prices. Speed of adjustment and retail price response to taxes are analysed with respect to crude import prices. OPEC's composite barrel is explained and evaluated. Test results are summarized. (UK)

  7. Did the expiration of retail price caps affect prices in the restructured Texas electricity market?

    International Nuclear Information System (INIS)

    Kang, Linhong; Zarnikau, Jay

    2009-01-01

    On January 1, 2007, the Electric Reliability Council of Texas (ERCOT) market became the first restructured market in the US to completely remove caps on the prices which could be charged to residential energy consumers by the retailers associated with the traditional or incumbent utility service providers. Our analysis suggests that the expiration of the price-to-beat (PTB) price caps may have led to a reduction in the average prices charged by competitive retail electric providers (REPs). (author)

  8. African Journal of International Affairs

    African Journals Online (AJOL)

    The African Journal of International Affairs (AJIA) is a bi-annual publication of CODESRIA, Dakar, Senegal. It offers a platform for analyses on contemporary issues in African International Affairs in relation to global developments as they affect Africa. AJIA welcomes contributions in English and in French from both African ...

  9. Tobacco advertising in retail stores.

    OpenAIRE

    Cummings, K M; Sciandra, R; Lawrence, J

    1991-01-01

    Recent studies have described tobacco advertising in the print media, on billboards, and through sponsorship of cultural and sporting events. However, little attention has been given to another common and unavoidable source of tobacco advertising, that which is encountered in retail stores. In July 1987, we conducted a survey of 61 packaged goods retail stores in Buffalo, NY, to assess the prevalence and type of point-of-sale tobacco advertising. In addition, store owners or managers were sur...

  10. Retail payments and economic growth

    OpenAIRE

    Hasan, Iftekhar; De Renzis, Tania; Schmiedel , Heiko

    2012-01-01

    This paper examines the fundamental relationship between retail payments and overall economic growth. Using data from across 27 European markets over the period 1995–2009, the results confirm that migration to efficient electronic retail payments stimulates overall economic growth, consumption and trade. Among different payment instruments, this relationship is strongest for card payments, followed by credit transfers and direct debits. Cheque payments are found to have a relatively low macro...

  11. Wealth Transfers from Implementing Real-Time Retail Electricity Pricing

    OpenAIRE

    Borenstein, Severin

    2005-01-01

    Adoption of real-time electricity pricing %u2014 retail prices that vary hourly to reflect changing wholesale prices %u2014 removes existing cross-subsidies to those customers that consume disproportionately more when wholesale prices are highest. If their losses are substantial, these customers are likely to oppose RTP initiatives unless there is a supplemental program to offset their loss. Using data on a random sample of 636 industrial and commercial customers in southern California, I sho...

  12. Do Private Labels Build Retailer Brand Equity? An Empirical Approach

    OpenAIRE

    Xara-Brasil, Duarte; Marreiros, Cristina; Dionísio, Andreia

    2015-01-01

    This research is focused on retailer’s equity and brand equity, with an application to food retailer’s private labels. The study is supported on existing brand equity studies, namely Aaker, Keller, Yoo & Donthu and Pappu & Quester. The proposed conceptual model was tested through a survey to a sample of consumers, who do most of their food shopping in one of the two main Portuguese retailers. We obtained and validated a measurement and a structural model with appropriate model ...

  13. Consumer-Related Food Waste

    DEFF Research Database (Denmark)

    Aschemann-Witzel, Jessica; Hooge, Ilona de; Normann, Anne

    2016-01-01

    Food waste has received increasing attention in recent years. As part of their corporate social responsibility strategies, food supply chain actors have started to act towards avoiding and reducing food waste. Based on a literature review, an expert interview study, and example cases, we discuss...... food marketing and the role and responsibility of retail. Food marketing and retailing contribute to consumer-related food waste via decisions on date labeling, packaging sizes and design elements, and pricing strategies encouraging overpurchase, as well as communication shifting consumer priorities...... to the disadvantage of food waste avoidance. Potential actions to tackle food waste relate to improved packaging and information, altering pricing strategies, and cooperation with other actors across the supply chain. Three cases highlight the extent to which moral and strategic motives are interlinked...

  14. The Plumbat affair

    International Nuclear Information System (INIS)

    Davenport, E.; Eddy, P.; Gillman, P.

    1978-01-01

    On 16 November 1968, 560 metal drums labelled 'Plumbat' were loaded on to a small ship, the Scheersberg A, in Antwerp. The drums contained uranium ore which was being shipped by a small German chemical company to an obscure Italian paint company for processing. At least, that was what the documents said, and the grounds upon which Euratom (the European Atomic Energy Commission) had licensed the sale and shipment of the ore. The Scheersberg A next appeared in a Turkish port, without her cargo. Potentially, the uranium in the drums could be formed into the raw material for a dozen nuclear bombs. As far as Euratom and the security forces of Germany and Itay were concerned, it had disappeared off the face of the earth. In fact, nothing more might ever have been heard about it were it not for a chance sentence uttered to the Norwegian police who were interrogating a suspect about the murder of an Arab waiter. Under questioning, the suspect revealed that he was one of Israel's secret 'hit teams', sent out to kill suspected Arab terrorists. He talked almost eagerly to the police, and divulged that he had once owned a ship called the Scheersberg A. Israel was a logical destination for the uranium, since it was one of the few countries which possessed a reactor capable of transmuting the uranium ore into plutonium, which could be used for bombs. Security officials and journalists followed up that chance remark and started to unravel the extraordinary history of the Scheersberg A, and its part in another mysterious affair, the hijacking by Israel of five gunboats from the port of Cherbourg late in 1969. The Plumbat Affair is a fascinating detective story; the alliances that were formed and the deals that were made at the highest levels of international politics and in the depths of the underworld make this a thriller beyond the imaginings of most novelists. (author)

  15. Veterans Affairs Suicide Prevention Synthetic Dataset

    Data.gov (United States)

    Department of Veterans Affairs — The VA's Veteran Health Administration, in support of the Open Data Initiative, is providing the Veterans Affairs Suicide Prevention Synthetic Dataset (VASPSD). The...

  16. The Effect of Private Brands on Business Performance in Retail

    Directory of Open Access Journals (Sweden)

    Radojko LUKIĆ

    2011-06-01

    Full Text Available In the length of time many new retail features were developed, as a part of the total value chain (from manufacturer to customer. One such feature is: the development of private brands (private-label merchandise, private-label brands, store brands, house brands, own brands. Because of economic importance, both in theory and in practice, more complex stress was put on its research from various perspectives: the individual countries and regions - geographic, retail companies and formats (types of stores, product categories, as well as from the perspective of the perception of customers / consumers. In the context of it, special empirical emphasis was placed on the effects of private brands on business performance in retail, in particular, on cost, gross margin, profit, in other words, on profit indicators, such as: rate of profits from sales, profit rate of assets and the rate of profit of the share capital. Having such starting point, this paper attempts to, as thoroughly as it can, primarily empirically, investigate the impact of the development of private brands in the retail business performance. Using the latest available relevant data gathered from various scientific and professional sources, including well-known agencies that primarily conduct empirical analysis of private brands in some countries, companies and retail formats and product categories. The results should serve as a reliable basis for creating the most efficient strategy for managing the development of private brands in order to improve business performance in retail. This is especially true of the so-called "emerging market" private brands, as it is the case with Serbia.

  17. ICT in the retail in the Czech Republic

    Directory of Open Access Journals (Sweden)

    Aleš Hes

    2010-01-01

    Full Text Available Besides agricultural primary production, the food industry and all other branches of the economy /services/ it is the information and communication technology used in retail that is one of the factors that markedly influence food retail. Therefore it is necessary to analyse the effect of electronic tran­sa­ctions that are used by food retail to attract and acquire other target groups of the consumers purchasing food. Though globally the retail companies (for ex. in Great Britain invest in this technology heavily in order to increase their competitiveness on the market the food e-business in the Czech Republic has been more or less stagnating, though the recent years have been showing slight increase of interest in this form of shopping. This article identifies both the positive and the negative reasons of this situation. The technological level of computer network and its high accessibility proven by the fact that the vast majority of consumers can use internet for purchasing any kind of goods incl. food can be considered the positive reason. On the other hand the poor offer of food presented on the internet by retailers who – for fear of low demand for other kinds of food – focus mainly on be­ve­rages and dry food can be considered one of the negatives. The weakest point here is the timely delivery of goods in unchanged quality. Despite these facts the purchasing of food via internet can still serve well for busy or handicapped customers with limited mobility.

  18. Price and Service Competition of Dual-Channel Supply Chain with Consumer Returns

    Directory of Open Access Journals (Sweden)

    Lili Ren

    2014-01-01

    Full Text Available Products returned by consumers are common in the retail industry and result in additional costs to both the manufacturer and the retailer. This paper proposes dual-channel supply chain models involving consumer returns policies. Also, the price and service competition between retail channel and direct channel is considered in the models. According to the models, we analyze the optimal decisions in both centralized and decentralized scenarios. Then we design a new contract, coordinate the dual-channel supply chain, and enable both the retailer and the manufacturer to be a win-win.

  19. EXISTENCE OF TRADITIONAL FORMATS AND SELF SERVICE IN RETAIL TRADE

    Directory of Open Access Journals (Sweden)

    Betzaida Oliveros de Sarmiento

    2015-04-01

    Full Text Available Research determines the concept of store format; revises the definition of each format and trade strategy which characterizes it as a result of adaptation to the type of consumer who is headed. There are commercial sectors in Venezuela where the traditional and self-formats coexist due to the adaptation of each store to your target consumer; this process must be continued to ensure the sustainability of the shop in the market. It is suggested that there are numerous alternatives for future research to determine the success of different formats in specific sectors of Venezuelan retail trade.

  20. Shopping for Society? Consumers’ Value Conflicts in Socially Responsible Consumption Affected by Retail Regulation

    OpenAIRE

    Jin-Myong Lee; Hyo-Jung Kim; Jong-Youn Rha

    2017-01-01

    Consumers have a dual role as economic actors who purchase products and as citizens comprising society. Thus, consumers may experience conflict between pursuing personal values (i.e., low price and high quality) and social values (i.e., equity and common good). In addition, these choices can be affected by governmental regulation of retail markets. This study aimed to identify consumer perspectives toward socially responsible consumption (SRC) in the choice of grocery store format and to inve...

  1. Hospital-affiliated and hospital-owned retail clinics: strategic opportunities and operational challenges.

    Science.gov (United States)

    Kaissi, Amer

    2010-01-01

    Retail clinics have experienced an exponential growth in the last few years. While the majority of retail clinics are freestanding, venture-backed companies affiliated with retail hosts, an increasing number of hospital systems have decided to develop their own retail clinics or partner with existing national companies. Using a stakeholder approach, the purpose of this article is to assess the strategic considerations behind these decisions and the operational challenges associated with them and to use the results to develop a questionnaire that can be applied in future research in a national sample of healthcare executives. We conducted eight in-depth interviews with administrative and clinical leaders in seven hospital systems across the United States that have or had a relationship with retail clinics in the last three years. Our findings show that the hospital systems' association with retail clinics involves two main models: an affiliation with retail chains that operate the clinics and ownership of the clinics with an arms-length relationship with the retail chain. Hospital systems are engaging in these relationships for several strategic reasons: to increase market share through enhanced referrals to physician offices and hospitals, to become closer to consumers, and to experiment with nontraditional ways of delivering health care. Operational challenges included physician resistance and skepticism, poor financial performance, people's perception of retail clinics, staffing issues, and the newness of the business model. Six out of eight respondents thought that hospital affiliation with/ownership of retail clinics is a trend that is here to stay, although many provided caveats and stipulations. Further research is needed to provide more evidence about this emerging way of healthcare delivery.

  2. Identifying marketing communication media that are influential to consumers

    Directory of Open Access Journals (Sweden)

    Safura M. Kallier

    2016-11-01

    Full Text Available Marketing communication is essential for any business as it informs the consumer about the business and the products and services that it offers. The way in which the retailer decides to communicate with the customer is important as it can influence the consumer to purchase from the retailer. With the rapid increase in new communication mediums, retailers now have much more mediums at their disposal to communicate and interact with their customers. This study thus aimed to determine which mediums of marketing communication media is most influential for the consumer. Convenience sampling was used for this study and a self-administered web-based questionnaire was used to collect the data. The data was collected from available consumers in the Gauteng province of South Africa. The results indicated that consumers regard marketing communication mediums such as television, radio as influential and would react to marketing communication that included discounts and vouchers.

  3. Restructuring and the retail residential market for power in Pennsylvania

    International Nuclear Information System (INIS)

    Kleit, Andrew N.; Shcherbakova, Anastasia V.; Chen Xu

    2012-01-01

    In January 2010 electricity retail residential rate caps expired in a large part of Pennsylvania, allowing consumers to shop for electricity in the retail market. In this paper we employ customer-level data from the relevant territory to analyze what residential customer and community characteristics impacted the decision of whether or not to switch to an alternative electricity provider, and when to make the switch. Results show that customers with higher usage levels (especially around the time of the program's introduction), electric heating, and those living in more urban and more educated communities with lower unemployment rates and higher median household incomes were both more likely to switch, and more likely to do so faster. Lower switching rates and a slower switching response was observed from customers with more variable month to month usage (perhaps this made them unsure of future benefits from switching), those on alternative residential electricity rates (time-of-day and thermal storage programs), and those new to the relevant area (perhaps due to lack of information about the residential choice program). Critics of retail electricity competition have suggested that it disadvantages poor and elderly ratepayers. Our results do not support this contention. Customers living in communities with higher poverty rates were actually more likely to switch (and do so faster) than middle-income consumers. Communities with higher shares of senior population were not found to have lower switching rates from younger communities. - Highlights: ► We analyze introduction of retail competition in Pennsylvania's electricity sector. ► We evaluate what characteristics influence consumers to switch electric providers. ► Higher usage and electric heat influence customers to switch and to do so faster. ► More variable usage and being new to service area deter switching. ► High poverty rates induce switching; older communities no less likely to switch.

  4. College-Level Education in Retailing: A Comparison of Perceptions of Retail Employment Executives and Retail Educators.

    Science.gov (United States)

    Coates, Sue Stringer

    The tremendous changes in methods of operation experienced in the retailing field in recent years, have brought about changes in the nature and extent of formal education required of potential retail executives. The primary purpose of this study was to ascertain the relative value of various elements of college retailing programs in the…

  5. Retailing: Careers in the Department Store Industry.

    Science.gov (United States)

    Martin, Gail M.

    1982-01-01

    The retailing industry is overviewed and executive training programs are detailed. Jobs in retailing are described: merchandising, department manager, assistant buyer, buyer, merchandise manager, and store manager. Also discussed are operations, financial control, and personnel management. (CT)

  6. Retail Market Structure Development in Central Europe

    Directory of Open Access Journals (Sweden)

    Martin Machek

    2012-12-01

    Full Text Available This article is analyzing the trends and development in the retailing sector in Central Europe, namely in the Czech Republic, Hungary, Poland and Slovakia. These markets serve about 63 million inhabitants. The retail industry in Central Europe has changed dramatically in the last two decades, and has become a model for successful transformation of emerging markets. The retail market is highly concentrated and dominated by Western European retail chains. International retail chains are using all formats of modern distribution. This article is focusing on the development of hypermarkets, supermarkets and discount stores. Due to the international retail chains, Central European countries benefit from a dense network of modern shopping places; the intense competition of highly productive retailers contributes to the lower level of inflation rate because of the so-called Wal-Mart Effect. The constant pressure on prices influences the marketing strategies of both retailers and suppliers.

  7. Retail applications of signature verification

    Science.gov (United States)

    Zimmerman, Thomas G.; Russell, Gregory F.; Heilper, Andre; Smith, Barton A.; Hu, Jianying; Markman, Dmitry; Graham, Jon E.; Drews, Clemens

    2004-08-01

    The dramatic rise in identity theft, the ever pressing need to provide convenience in checkout services to attract and retain loyal customers, and the growing use of multi-function signature captures devices in the retail sector provides favorable conditions for the deployment of dynamic signature verification (DSV) in retail settings. We report on the development of a DSV system to meet the needs of the retail sector. We currently have a database of approximately 10,000 signatures collected from 600 subjects and forgers. Previous work at IBM on DSV has been merged and extended to achieve robust performance on pen position data available from commercial point of sale hardware, achieving equal error rates on skilled forgeries and authentic signatures of 1.5% to 4%.

  8. A bilevel model for electricity retailers' participation in a demand response market environment

    DEFF Research Database (Denmark)

    Zugno, Marco; Morales González, Juan Miguel; Pinson, Pierre

    2013-01-01

    (followers) in a dynamic price environment. Both players in the game solve an economic optimisation problem subject to stochasticity in prices, weather-related variables and must-serve load. The model allows the determination of the dynamic price-signal delivering maximum retailer profit, and the optimal......-time pricing is less convenient than fixed and time-of-use price for consumers. This implies that careful design of the retail market is needed. Finally, we carry out a sensitivity analysis to analyse the effect of different levels of consumer flexibility....

  9. 77 FR 66935 - Telephone Consumer Protection Act of 1991

    Science.gov (United States)

    2012-11-08

    ... FEDERAL COMMUNICATIONS COMMISSION 47 CFR Part 64 [CG Docket No. 02-278; FCC 12-21] Telephone Consumer Protection Act of 1991 AGENCY: Federal Communications Commission. ACTION: Final rule; correction...: Karen Johnson, Consumer and Governmental Affairs Bureau, Consumer Policy Division, at (202) 418- 7706 or...

  10. Strategic evaluation of bilateral contract for electricity retailer in restructured power market

    International Nuclear Information System (INIS)

    Karandikar, R.G.; Khaparde, S.A.; Kulkarni, S.V.

    2010-01-01

    In a competitive market scenario, consumers make payments for the consumption of electricity to retailers at fixed tariff. The retailers buy power at the Market Clearing Price (MCP) in spot market and/or through bilateral contract at agreed upon price. Due to these different modes at buying and selling ends, the retailers are faced with an involved task of estimating their payoffs along with the risk-quantification. The methodology presented in this paper gives a range of bilateral quantity and associated price for a retailer to ensure risk-constrained payoff. The exercise is carried out with a single retailer in the market as well as for a case of competition amongst two retailers. Risk is quantified using Risk Adjusted Recovery on Capital (RAROC). The problem is evaluated to get a range of bilateral quantity to be quoted for a particular bilateral price at fixed tariff of loyal load and fixed value of switching load. This summary combined with risk-averseness of the retailer leads him to make a judicial choice about bilateral transactions such that it leads to a risk-constrained payoff. (author)

  11. Attractiveness of Serbian retail industry for foreign investors with reference to the company Delhaize Group

    Directory of Open Access Journals (Sweden)

    Stankov Biljana

    2016-01-01

    Full Text Available Trade in Serbia is a very attractive economic area for foreign investors. After the manufacturing sector, this area attracted the most foreign investors in the recent years. By participating in macroeconomic indicators of the Serbian economy, trade contributes to the intensification of country's economic growth and development and FDI inflows increase, and thus the promotion of capital accumulation. Since 2000 when Serbia faced more intensive coming of foreign investors, retail industry attracted a significant number of foreign investors. Apart from bringing fresh capital, these investors contributed to the development of modern forms of retail trade, as well as the reorientation of retailers who are now increasingly concerned about the needs and wishes of consumer. As a result, they put aside the range and characteristics of the products they sell. One of the biggest foreign investors in Serbia, and certainly the most powerful participant in the retail market, Delhaize Group is a company based in Belgium. Recognizing the benefits of retail trade in Serbia, as well as excellent prospects of its future development, Delhaize Group took advantage of a favorable opportunity and invested in the purchase of the retail chain Delta Maxi, a former regional leader. Consequently, it achieved the biggest market share and enter into competition with other powerful companies such as Agrokor, Mercator and Metro. Delhaize Group is certainly a leading retailer of food and other products in Southeast Europe and in the United States, but it also appears to be a leader of sustainable and ethical business in its field.

  12. The Circular Economy and the Leading European Retailers: A Research Note

    Directory of Open Access Journals (Sweden)

    Peter Jones

    2018-03-01

    Full Text Available The concept of the circular economy is gaining momentum in political and business thinking about the transition to a more sustainable future. EuroCommerce and the European Retail Round Table, for example, have argued that leading retailers are keen to play a leading role in shaping the circular economy within Europe. This exploratory research note outlines the characteristic features of the concept of the circular economy, provides some illustrations of how Europe’s leading retailers are publicly addressing circular economy approaches and offers some general reflections on the application of the concept within the retail sector of the economy. The findings reveal that almost 50% of the leading European retailers signalled a commitment to the circular economy and to the principles underpinning it and a number of them looked to evidence their commitment within their retail operations. That said the authors suggest that If Europe’s leading retailers’ public commitments to a more circular economy are to become a reality then they will not only need to effect a radical change in their current business models and that this will need to be accompanied by radical changes in consumers consumption behaviour. More contentiously, there must be concerns that the leading European retailers might effectively capture the concept of the circular economy to justify continuing economic growth.

  13. Parental influence on consumer and purchase behaviour

    African Journals Online (AJOL)

    user

    Parental influence on consumer and purchase behaviour of Generation Y. 21 ... Department of Marketing Management. University of Pretoria ... The decision, however, in making ... exactly what role social environment and ... influences on the younger Generation Y are very .... as parents, peers, the mass media, retail stores,.

  14. THE AGGREGATE IMPACT OF ONLINE RETAIL

    OpenAIRE

    Allen Tran

    2014-01-01

    To study the impact of online retail on aggregate welfare, I use a spatial model to calculate a new measure of store level retail productivity and each store's equilibrium response to increased competitive pressure from online retailers. The model is estimated on confidential store-level data spanning the universe of US retail stores, detailed local-level demographic data and shortest-route data between locations. From counterfactual exercises mimicking improvements in shipping and increased ...

  15. CONSUMER BEHAVIOR

    Directory of Open Access Journals (Sweden)

    Ilie BUDICA

    2010-03-01

    Full Text Available The study of consumers helps firms and organizations improve their marketing strategies by understanding issues such as: the psychology of how consumers think, feel, reason, and select between different alternatives; the psychology of how the consumer is influenced by his or her environment; the behavior of consumers while shopping or making other marketing decisions; limitations in consumer knowledge or information processing abilities influence decisions and marketing outcome; how consumer motivation and decision strategies differ between products that differ in their level of importance or interest that they entail for the consumer; and how marketers can adapt and improve their marketing campaigns and marketing strategies to more effectively reach the consumer.

  16. Energy Flexibility in Retail Buildings

    DEFF Research Database (Denmark)

    Ma, Zheng; Billanes, Joy Dalmacio; Kjærgaard, Mikkel Baun

    2017-01-01

    Retail buildings has an important role for demand side energy flexibility because of their high energy consumption, variety of energy flexibility resources, and centralized control via building control systems. Energy flexibility requires agreements and collaborations among different actors......), with the discussion of the stakeholders’ roles and their interrelation in delivering energy flexibility with the influential factors to the actual implementation of energy flexible operation of their buildings. Based on a literature analysis, the results cover stakeholders’ types and roles, perceptions (drivers......, barriers, and benefits), energy management activities and technology adoptions, and the stakeholders’ interaction for the energy flexibility in retail buildings....

  17. Customer Experience Management in Retailing

    OpenAIRE

    Kamaladevi B

    2009-01-01

    Survival of fittest & fastest is the mantra of today’s business game. To compete successfully in this business era, the retailer must focus on the customer’s buying experience. To manage a customer’s experience, retailers should understand what “customer experience” actually means. Customer Experience Management is a strategy that focuses the operations and processes of a business around the needs of the individual customer. It represents a strategy that results in a win–win value exchange be...

  18. CONSUMER RELATIONSHIP MANAGEMENT SYSTEM: RETAIL BANKING IN RUSSIA

    Directory of Open Access Journals (Sweden)

    N. V. Keshenkova

    2013-01-01

    Full Text Available The article represents a post-event comparative analysis of the topical issues of the CRM system development. A new variant of the CRM system solution has been suggested that is a Coupon CRM, the function of which is to form an address offer to a customer of a group buying website in order to lead him/her to buy this or that product or service.

  19. Stereotypical beliefs about appearance: implications for retailing and consumer issues.

    Science.gov (United States)

    Jasper, C R; Klassen, M L

    1990-10-01

    This research was designed to identify current stereotypical beliefs about obese men and women, assess subjects' desire to work with individuals described as "normal" weight as opposed to obese, examine subjects' perceptions of their own body size, inquire about subjects' personal desire to gain and lose weight, and identify subjects' diet and consumption behavior. The data indicate sex differences in subjects' perceptions of bodily appearance, desire to work with obese people, perceptions of their own weight, desire to lose rather than gain weight, and consumption and diet behavior.

  20. A consumer decision process model for the Internet

    OpenAIRE

    Ambaye, Michele

    2005-01-01

    This thesis was submitted for the degree of Doctor of Philosophy and awarded by Brunel University. This investigation attempts to improve understanding of the behaviour of internet consumers from an empirical basis. It reports on the results of studies into decision-making processes of consumers on the internet in the context of apparel retailing. Consumers consisting of a profile sample of working female consumers, aged between 18 and 45, in the ABC1 social group, are considered in terms ...

  1. Retailing Laboratory: Delivering Skills through Experiential Learning

    Science.gov (United States)

    Franco Valdez, Ana Dolores; Valdez Cervantes, Alfonso

    2018-01-01

    Building from a theoretical foundation of active learning, this article describes how using a retail laboratory in an educational curriculum can benefit both students and strategic partners. Students work alongside strategic partners, and the retail laboratory enables them to probe and design novel retailing strategies, such as launching new…

  2. Organisational identity and food retailers' buying behaviour

    DEFF Research Database (Denmark)

    Esbjerg, Lars

    How do retailers decide what products to buy? Previous answers to this question have tended to focus on the decisions being made, typically investigating what criteria retail buyers use to choose between products and suppliers (Hansen & Skytte 1998). However, as the decisions made by retail buyer...

  3. 76 FR 28358 - Retail Foreign Exchange Transactions

    Science.gov (United States)

    2011-05-17

    ... \\6\\ (a ``retail forex rule''). Section 2(c)(2)(B)(i)(I) includes ``an agreement, contract, or...)).'' \\7\\ A Federal regulatory agency's retail forex rule must treat all such futures and options and all... codified at 7 U.S.C. 2(c)(2)(E)). In this preamble, citations to the retail forex statutory provisions will...

  4. 76 FR 41375 - Retail Foreign Exchange Transactions

    Science.gov (United States)

    2011-07-14

    ... regulatory agency shall prescribe \\6\\ (a ``retail forex rule''). Section 2(c)(2)(B)(i)(I) includes ``an... of 1934 (15 U.S.C. 78f(a)).'' \\7\\ A Federal regulatory agency's retail forex rule must treat... the retail forex statutory provisions are to the sections in which the provisions will be codified in...

  5. 76 FR 22633 - Retail Foreign Exchange Transactions

    Science.gov (United States)

    2011-04-22

    ... \\6\\ (a ``retail forex rule''). Section 2(c)(2)(B)(i)(I) includes ``an agreement, contract, or...)).'' \\7\\ A Federal regulatory agency's retail forex rule must treat all such futures and options and all... codified at 7 U.S.C. 2(c)(2)(E)). In this preamble, citations to the retail forex statutory provisions will...

  6. 78 FR 42439 - Retail Foreign Exchange Transactions

    Science.gov (United States)

    2013-07-16

    ... a retail forex business, provided that the broker-dealer complies with the Securities Exchange Act...) of which the broker-dealer is a member insofar as they are applicable to retail forex transactions... Exchange Act, to permit a registered broker or dealer (``broker-dealer'') to engage in retail forex...

  7. Standardized Curriculum for Service Station Retailing.

    Science.gov (United States)

    Mississippi State Dept. of Education, Jackson. Office of Vocational, Technical and Adult Education.

    This curriculum guide for service station retailing was developed by the state of Mississippi to standardize vocational education course titles and core contents. The objectives contained in this document are common to all service station retailing programs in the state. The guide contains objectives for service station retailing I and II courses.…

  8. Application of social media tools by retailers

    NARCIS (Netherlands)

    Alarcon-del-Amo, M.d.C.; Lorenzo-Romero, C.; Constantinides, Efthymios; Eldon, Y.L.; Loh, S.; Evans, C.; Lorenzi, F.

    2013-01-01

    The chapter explores the factors influencing the adoption process and the degree of engagement of the social media as part of the online marketing strategy by Spanish retailers. A retail industry survey identifies four different segments of retailers depending on the level of implementation of

  9. Measuring consumer perceptions of online shopping convenience

    OpenAIRE

    Ferreira, Margarida Bernardo

    2016-01-01

    The aim of this master thesis is to identify which dimensions of convenience affect consumers’ intention of using online shopping. Also it explores a conceptual model to measuring consumer perceptions of online shopping convenience. This paper contains prospects about online consumer behavior, and the results have important implications for retailers, managers and marketers, related to online shopping strategies. An empirical investigation was carried out to test the hypotheses. In order t...

  10. THE MODEL OF THE FIVE COMPETITIVE FORCES ON ROMANIAN RETAIL MARKET

    Directory of Open Access Journals (Sweden)

    SILVIA PUIU

    2010-01-01

    Full Text Available The paper is about the model of the five competitive forces of Michael Porter. In the first part, I have presented the theoretical aspects of the model and after that, I tried to apply the model on the retail market in Romania. I used data gathered from national and international institutes of market research and also from the information offered by the main retailers on their web sites. The retail market in our country is not very good crystalized, but has had a good evolution in the last years. The competition is intense, the barriers are relatively high, the power of national supplyers is diminished by the integration of Romania in European Union, the power of consumers is moderate and the substitutes appear as discount stores and e-retailing.

  11. How German Online Retailers Price Foods: An Empirical Analysis for Chocolate Products

    Directory of Open Access Journals (Sweden)

    Svetlana Fedoseeva

    2017-01-01

    Full Text Available Despite the increasing importance of online grocery retailing, little is known about price dispersion across online providers, the relation between online and offline prices as well as the frequency of price adjustments. We employ means of descriptive and inductive statistics as well as panel econometrics to address these issues for German online food retailers. Daily online prices for twelve chocolate products charged by eight pure online and multichannel retailers and collected over three months are investigated. Information economics suggests that a maturing online market will call forth more price homogeneity online due to lower search costs by consumers as well as more flexible prices due to lower costs of price adjustments by retailers. Our results suggest, however, that neither homogenous prices nor frequent price adjustments do occur on the German online chocolate market.

  12. Retailer licensing and tobacco display compliance: are some retailers more likely to flout regulations?

    Science.gov (United States)

    Fry, Rae; Burton, Suzan; Williams, Kelly; Walsberger, Scott; Tang, Anita; Chapman, Kathy; Egger, Sam

    2017-03-01

    To assess retailer compliance with a licensing scheme requiring tobacco retailers to list their business details with the government, to examine whether listed retailers are more likely to comply with a point-of-sale (POS) display ban and other in-store retailing laws and to explore variations in compliance between different retailer types and locations. An audit of 1739 retailers in New South Wales, Australia, was used to assess compliance with tobacco retailing legislation. Auditors actively searched for and audited unlisted retailers and all listed retailers in 122 metropolitan and regional postcodes. Multivariate generalised linear regression models were used to examine associations between compliance and retailer type, remoteness and demographic characteristics (socioeconomic level, proportion of population under 18 years and proportion born in Australia). One unlisted tobacco retailer was identified for every 12.6 listed tobacco retailers. Unlisted retailers were significantly more likely than listed retailers to breach in-store retailing laws (plaws was only 73.4%. Retailers in socioeconomically disadvantaged areas had lower compliance than those in high socioeconomic areas. Some tobacco retailers did not list their business details with the government as required, even though there was no financial cost to do so. Unlisted retailers were more likely to violate in-store regulations. The results suggest licensing schemes can be useful for providing a list of retailers, thus facilitating enforcement, but require a system to search for, and respond to, unlisted/unlicensed retailers. Published by the BMJ Publishing Group Limited. For permission to use (where not already granted under a licence) please go to http://www.bmj.com/company/products-services/rights-and-licensing/.

  13. Where's the beef? Retail channel choice and beef preferences in Argentina.

    Science.gov (United States)

    Colella, Florencia; Ortega, David L

    2017-11-01

    Argentinean beef is recognized and demanded internationally. Locally, consumers are often unable to afford certified beef products, and may rely on external cues to determine beef quality. Uncovering demand for beef attributes and marketing them accordingly, may require an understanding of consumers' product purchasing strategies, which involves retailer choice. We develop a framework utilizing latent class analysis to identify consumer groups with different retailer preferences, and separately estimate their demand for beef product attributes. This framework accounts for the interrelationship between consumers' choice of retail outlets and beef product preferences. Our analysis of data from the city of Buenos Aires identifies two groups of consumers, a convenience- (67%) and a service- (33%) oriented group. We find significant differences in demand for beef attributes across these groups, and find that the service oriented group, while not willing to pay for credence attributes, relies on a service-providing retailer-namely a butcher-as a source of product quality assurance. Copyright © 2017. Published by Elsevier Ltd.

  14. Profit margins in Japanese retailing

    NARCIS (Netherlands)

    J.C.A. Potjes; A.R. Thurik (Roy)

    1993-01-01

    textabstractUsing a rich data source, we explain differences and developments in profit margins of medium-sized stores in Japan. We conclude that the protected environment enables the retailer to pass on all operating costs to the customers and to obtain a relatively high basic income. High service

  15. The buying motives of European retail buyers: An analysis of buying behaviour for pork in four European countries

    DEFF Research Database (Denmark)

    Bove, Karsten; Skytte, Hans

    consequences and values sought by buyers, and to identify the relationship between and hierarchy of specific attributes, consequences and values in the four countries, and with the purpose of analysing differences. To analyse the values of retail buyers, 83 laddering interviews were conducted with the retail...... buyers responsible for buying pork in the four countries. The value maps created by the means-end structures showed that many of the attributes, consequences and values were the same across countries and products. While there was a similarity in the elements used, we found major differences...... in the relationship of attributes and consequences for product quality, consumer satisfaction and retail image among retail buyers of pork. Our study also showed that the same attributes lead to different consequences in the four countries. The study revealed that it is possible to analyse what the retail buyers want...

  16. Towards Corporate Shared Value in Retail Sector: A Comparative Study over Grocery and Banking Between Italy and the UK

    Directory of Open Access Journals (Sweden)

    Elena Candelo

    2015-10-01

    Full Text Available The research investigates the extent to which Banking and Grocery retailers use Corporate Social Responsibility (CSR in accordance to evolving consumers’ expectations and build a strategic model of Corporate Shared Value (CSV to strive for economic and social returns simultaneously. The paper adopts a qualitative approach, based on the comparative case study methodology by investigating a sample of twelve Banking and Grocery retailers in Italy and the UK. Differences and similarities in CSR as new strategic model among countries and retail sectors emerge, with UK companies from both the sectors showing the most formalized integration of CSR within their business strategy. The chance for both Italian and UK retail companies is to adopt the best practices emerging from the case studies to turn their CSR programs into a strategic business model of CSV that will allow a stronger retailer-consumer relationship based on social improvements and a reinforcement of their brand image.

  17. STUDY ON FINANCIAL COMMUNICATIONS FROM PUBLIC RETAIL COMPANIES: COMPARATIVE ANALYSIS – MILANO STOCK EXCHANGE AND BUCHAREST STOCK EXCHANGE

    Directory of Open Access Journals (Sweden)

    Veronica R GROSU

    2016-09-01

    Full Text Available The economic and financial crisis that hit the world economy has shown that for retail companies, growth continued to record only for those who held full control over every point of sale. The objective of our work is focused on the analysis of the most important financial indicators that a retail company should focus on and include in communication with external stakeholders. We make the connection with problems of the real economy through a comparative study of Romania and Italy, in which we analyze retail companies listed on the Bucharest Stock Exchange (BSE and a similar number of retail companies listed on the Milan Stock Exchange (MSE. The importance of the topic stems from the fact that it is essential for understanding how consumers relate the various retail companies and how the latter model their structure or behavior depending on the requirements and needs of the former.

  18. European Trade – Where is Going? Retail Entertainment

    Directory of Open Access Journals (Sweden)

    Viorica JELEV

    2017-12-01

    Full Text Available As competition grows, brand manager imagination needs to work, and sales growth solutions need to focus on customer focus attention. It is a difficult task if all brands offer discounts in the malls they are in, and the announcement of differentiation is put to the attention of specialists who offer solutions for fun of any kind for the clients. The article aims to present the evolution of world trade in recent years and the various ways of diversion invented by retailers to keep customers in store chains longer for them to buy more. I will also present the off-line consumer profile, as found in the specialty studies and the adaptation of the entertainment methods according to these shoper typologies. The conclusion of this article will focus on what the link between entertaiment and retail is, the new concept of RETAILTAIMENT that leads to increased sales and profits of economic agents.

  19. Green power marketing in retail competition: an early assessment

    International Nuclear Information System (INIS)

    Wiser, R.; Porter, K.; Fang, J.

    1999-01-01

    With retail competition being introduced throughout the United States, green power marketing offers the promise of customer-driven markets for renewable energy. This paper summarizes early experience with green marketing under full retail competition. We conclude that (1) niche markets exist today among residential and non-residential consumers for green power; (2) green demand may ultimately offer an important strategic market for renewable technologies, but the market is currently rather small and the long-term prospects remain uncertain; (3) the success of green markets will depend critically on the regulatory rules established at the onset of restructuring; and (4) the biomass industry will be forced to better communicate the environmental benefits of its technology in order to play a strong role within the green market. This paper is based on a more detailed NREL Topical Issues Brief, which is available on the Internet. (author)

  20. Re-designing Retail Stores with Mobile and Wireless Technologies

    Directory of Open Access Journals (Sweden)

    Riccardo Mangiaracina

    2012-07-01

    Full Text Available Mobile and wireless (M&W technologies have great potential to improve process efficiency and effectiveness within retail stores, but their application is still very limited. One of the main reasons explaining this situation is considered to be the lack of confidence in the actual benefits and, therefore, in the return on investment. As a matter of facts, activities in this context are characterised by great variety and non‐standardised execution and as such the assessment of the costs and benefits of M&W solutions is more difficult than for the upstream tiers of the fast moving consumer goods supply chain (e.g., distribution centres. This paper attempts to provide a contribution for researchers and practitioners by presenting an analytical model to assess the profitability related to investments in multiple M&W solutions for retail stores, thus supporting the decision‐ making process.

  1. Rethinking how retail buyers make buying decisions

    DEFF Research Database (Denmark)

    Esbjerg, Lars

    The nature of retailer buying is changing, but not so our conceptualisations. Existing literature on retailer buying is characterised by a rather narrow focus on what retail buyers decide and which decision criteria they use to make decisions, whereas comparatively little attention has been devoted...... to the processes of how and why certain decisions are made. This paper aims to move beyond a focus on single decisions as discrete events to viewing retailer buying as something that occurs in ongoing relationally-responsive interaction between retailers and suppliers....

  2. Specialty Store and Multi-Brand Store loyalty: An Indian consumer perspective

    Directory of Open Access Journals (Sweden)

    Sarabjot Singh

    2013-12-01

    Full Text Available In the competitive era of retailing, retailers need to understand the importance of store format preferences. The study aimed to understand consumer store loyalty; in-depth interview was conducted to examine consumer store loyalty antecedents for two retail formats: specialty stores and multi brand stores. The study conceptualizes store loyalty factors like program loyalty, trust and brand commitment. Trust and brand commitment act as mediating factors between store image and store loyalty formats, and also between brand image and store loyalty formats. The findings highlight how consumer store loyalty preference differ for these two formats.

  3. CONSUMER BEHAVIOR

    OpenAIRE

    Ilie BUDICA; Silvia PUIU; Bogdan Andrei BUDICA

    2010-01-01

    The study of consumers helps firms and organizations improve their marketing strategies by understanding issues such as: the psychology of how consumers think, feel, reason, and select between different alternatives; the psychology of how the consumer is influenced by his or her environment; the behavior of consumers while shopping or making other marketing decisions; limitations in consumer knowledge or information processing abilities influence decisions and marke...

  4. Beef traders' and consumers' perceptions on the development of a ...

    African Journals Online (AJOL)

    Beef traders' and consumers' perceptions on the development of a natural pasture-fed beef (NPB) brand by smallholder cattle producers were investigated. In total, 18 meat traders (five abattoirs and 13 beef retailers) and 155 beef consumers were interviewed using structured questionnaires. All meat traders had the ...

  5. Student Affairs in Complex Contexts

    Directory of Open Access Journals (Sweden)

    Birgit Schreiber

    2017-02-01

    Full Text Available While the Western world – with Brexit, Trump, Festung Europa, and so forth – seems to be increasingly retreating into narrow nationalism, the Journal of Student Affairs in Africa is connecting African academics, executives and administrators and is becoming an evermore accessed international, African platform for publishing research on higher education and Student Affairs in Africa. In this issue, we do not only publish several commentaries on the recent Global Summit of Student Affairs and Services held in October 2016 at Stellenbosch University, South Africa. We also publish contributions from Ethiopia alongside articles from Australia, the USA, and universities in South Africa (University of the Free State, University of Johannesburg.

  6. Coordinating with supply chain contracts in the presence of two different consumer segments

    NARCIS (Netherlands)

    Nalla, V.R.; Venugopal, V.; Veen, van der J.A.A.

    2007-01-01

    This paper models a supply chain of a manufacturer, a retailer and two different consumer segments. One segment has a high willingness-to-pay and the other a low willingness-to-pay. The manufacturer decides on the wholesale price and the selling price is determined by the retailer. It is well known

  7. THE INFLUENCE OF MUSIC ON CONSUMER BEHAVIOR

    Directory of Open Access Journals (Sweden)

    Eduardo Biagi Almeida Santos

    2013-11-01

    Full Text Available This present paper shows the influence of music used in a retail environment in relation to consumer behavior. For obtaining the information, we based this research on a literature review in national and international journals, by 4 databases including: Proquest, EBSCO Host, CAPES periódicos and Mendeley, in the period of 2008 and 2012, by the keywords: music behavior, music in retail environment, background music, music consumer, environmental music, music and consumer behavior and music in purchase decision. The use of music has been applied in traditional areas such as psychology, trough the discipline of environmental psychology (DONOVAN & ROSSITER, 1982.; marketers use this tool as a motivator in a purchase decision in different shopping environments. This paper shows that there is an influence of background music in purchase decision but it’s still needs an explanations of some variables. At the end this paper will present some suggestions for future research.

  8. A STUDY OF THE RELATIONSHIP BETWEEN THE VALUE PERCEPTION AND LOYALTY INTENTION TOWARD AN E-RETAILER WEBSITE

    OpenAIRE

    Fu-Ling Hu; Chao Chao Chuang

    2012-01-01

    The Internet has become an important channel fo r retailers to effectively reach their target customers or expand into new markets. Due to the low switching costs for customers and few entry barriers for competitors, competition in the online environment has become fierce. Value creation for consumers is important in the success of retaining customers. The Internet provides a new way for retailers to create value for a wider range of customers. Understanding how to offe...

  9. Forecasting the Electricity Demand and Market Shares in Retail Electricity Market Based on System Dynamics and Markov Chain

    OpenAIRE

    Qingyou Yan; Chao Qin; Mingjian Nie; Le Yang

    2018-01-01

    Due to the deregulation of retail electricity market, consumers can choose retail electric suppliers freely, and market entities are facing fierce competition because of the increasing number of new entrants. Under these circumstances, forecasting the changes in all market entities, when market share stabilized, is important for suppliers making marketing decisions. In this paper, a market share forecasting model was established based on Markov chain, and a system dynamics model was construct...

  10. Diet Deterioration and Food Retail Structure: Why Are Italians Eating Less Fruits and Vegetables

    NARCIS (Netherlands)

    Bonanno, A.; Castellari, E.; Sckokay, P.; Bimbo, F.

    2015-01-01

    In spite of Italy presenting one of the largest consumption of fruits and vegetables (FV) among EU Countries, the number of adult Italians consuming the recommended daily amounts of FV is declining, especially in the South of the country, were the expansion of the food retail industry has been

  11. The role of vibrant retail electricity markets in assuring that wholesale power markets operate effectively

    International Nuclear Information System (INIS)

    Goulding, A.J.; Rufin, C.; Swinand, G.

    1999-01-01

    Barriers to competitive supplier entry such as California's wholesale-price pass-through model can provide an almost insurmountable barrier to effective retail competition. The telecommunications, airline, and software industries provide lessons--positive and negative--on how creating competitive wholesale markets is insufficient to bring the benefits of competition to smaller consumers

  12. The role of vibrant retail electricity markets in assuring that wholesale power markets operate effectively

    Energy Technology Data Exchange (ETDEWEB)

    Goulding, A.J.; Rufin, C.; Swinand, G.

    1999-12-01

    Barriers to competitive supplier entry such as California's wholesale-price pass-through model can provide an almost insurmountable barrier to effective retail competition. The telecommunications, airline, and software industries provide lessons--positive and negative--on how creating competitive wholesale markets is insufficient to bring the benefits of competition to smaller consumers.

  13. Incentives, benefits, identification, and relationship quality in the Danish retail industry

    DEFF Research Database (Denmark)

    Holzweber, Markus; Sloth Moeller, Jesper

    based brand equity, and the focus is put on consumer identification with the retailing organization and their perceptions of satisfaction and future commitment. Drawing on the tenets of services marketing and social identity theory, the study proposes a model of the relationship among the relevant...

  14. 78 FR 13897 - Bureau of International Labor Affairs; Office of Trade and Labor Affairs; Labor Affairs Council...

    Science.gov (United States)

    2013-03-01

    ... Public Session Meeting AGENCY: International Labor Affairs Bureau (ILAB), U.S. Department of Labor.... Department of Labor gives notice of the public session of the meeting of the Labor Affairs Council (``Council... DEPARTMENT OF LABOR Office of the Secretary Bureau of International Labor Affairs; Office of Trade...

  15. Executing the Perfect Retail Brand

    DEFF Research Database (Denmark)

    Gyrd-Jones, Richard; Rygaard Jonas, Louise

    The alignment of employees around the corporate brand has emerged as a major area of study in corporate and service branding literature generally and in the retail branding literature in particular. Corporate brand scholars are focused on achieving coherence in brand expressions. Traditionally fo...... and management levels in the organisation. It is argued that responsibility for brand expressions should be more decentralised.......The alignment of employees around the corporate brand has emerged as a major area of study in corporate and service branding literature generally and in the retail branding literature in particular. Corporate brand scholars are focused on achieving coherence in brand expressions. Traditionally...... focus has been on using corporate communication to align employees around the corporate brand to achieve this. Through in-depth, longitudinal, ethnographic research this paper suggests that coherence can only be achieved by understanding the complex interplay of identities between occupational groups...

  16. Cross-Cultural Investigation of Consumers’ Generations Attitudes Towards Purchase of Environmentally Friendly Products in Apparel Retail

    Directory of Open Access Journals (Sweden)

    Dabija Dan-Cristian

    2017-12-01

    Full Text Available Recent changes of the environment and in the society have altered consumers’ preferences and brought new concerns among local communities regarding environmental protection and organizations responsibility, the adoption of environmentally friendly strategies, as well as offering more sustainable products. Consumers tend to select retailers based on their focus on environmental friendly products and on various “green” strategies regarding waste disposal, package recycling, etc. This study aims to highlight Romanian and Slovak consumers’ attitudes towards purchasing of goods from retailers that strive a clear focus on environmental responsibility and environmental friendly practices in apparel, footwear and sportswear retail. By means of a quantitative research based on a questionnaire administered to consumers of international retail chains with operations in both countries, the authors highlight differences in their perceptions and attitudes for buying green apparel, footwear and sportswear. Whereas Millennials and Gen Xers consumers in Romania and Slovakia believe that international apparel, footwear and sportswear retailers are less concerned about environmentally responsible behavior and the need of selling green products, Baby Boomers are more sensitive to such aspects and carefully select retailers according to their green strategy. This research provides specific findings about attitudes of different consumers’ generations within two emerging European countries (Romania, Slovakia.

  17. Using Intersectionality in Student Affairs Research

    Science.gov (United States)

    Strayhorn, Terrell L.

    2017-01-01

    This chapter presents intersectionality as a useful heuristic for conducting research in higher education and student affairs contexts. Much more than just another theory, intersectionality can powerfully shape student affairs research in both obvious and tacit ways.

  18. Veterans Affairs Central Cancer Registry (VACCR)

    Data.gov (United States)

    Department of Veterans Affairs — The Veterans Affairs Central Cancer Registry (VACCR) receives and stores information on cancer diagnosis and treatment constraints compiled and sent in by the local...

  19. Student Affairs Assessment, Strategic Planning, and Accreditation

    Science.gov (United States)

    Fallucca, Amber

    2017-01-01

    This chapter illustrates how student affairs units participate in accreditation across regional agency expectations and program-level requirements. Strategies for student affairs units to engage in campus strategic planning processes to further highlight their contributions are also recommended.

  20. The importance of, and satisfaction with, store attributes when buying casual wear : a study among black Generation X consumers / M. Beukes.

    OpenAIRE

    Beukes, Martie

    2010-01-01

    With the rapid growth and competitiveness in the South African apparel retail industry, retailers and marketers face numerous challenges to remain competitive. Contributing to the dynamic nature of this phenomenon is the impulsive nature and individual preferences of consumers when buying apparel, which necessitate retailers to be more responsive towards consumer needs and preferences in order to attract potential, and retain existing, customers. This can be done by formulating...

  1. VALUE OF BEEF STEAK BRANDING: HEDONIC ANALYSIS OF RETAIL SCANNER DATA

    OpenAIRE

    Schulz, Lee L.; Schroeder, Ted C.; White, Katharine L.

    2010-01-01

    Consumers rely on experience and credence attributes when purchasing beef from retailers. It is essential for all beef industry sectors to recognize the complexity of consumer buying behavior. A hedonic model is estimated to determine if there are incentives to brand beef steaks, the types of brands that entertain price premiums, and the level of existing premiums. Most branded steaks garnered premiums along with organic claims, religious processing claims, and premium cuts. Factors influenci...

  2. The effect of mobile retailing effect on consumption experiences: a dynamic perspective

    OpenAIRE

    Pantano, Eleonora; Priporas, Constantinos-Vasilios

    2016-01-01

    The emerging retail culture is characterized by the extensive use of mobile technologies, high connectivity, ubiquitous computing and contactless technologies, which enable consumers to experience shopping differently. In fact, innovative mobile technologies provide new tools (apps) which are able to separate the moment of purchase from the moment of effective consumption, by allowing consumers to make purchases by mobile phone and collect them at home or at a store (a pick-up boutique or col...

  3. An annual framework for clustering-based pricing for an electricity retailer

    International Nuclear Information System (INIS)

    Mahmoudi-Kohan, N.; Moghaddam, M. Parsa; Sheikh-El-Eslami, M.K.

    2010-01-01

    In the competitive environment, it is necessary for a retailer to increase his/her profit as much as possible. There are few researches focused on the subjects related to the retailer and the retail market. In addition, those researches have mostly focused on the participation of the retailer in the wholesale market. In order to determine the optimal selling price, the knowledge of how and when consumers use electricity is essential to the retailer. This type of information can be found in load profiles of customers. In this paper, an annual framework for optimal price offering by a retailer is proposed which is based on clustering technique. For this purpose, load profiles of customers are used as their consumption patterns. Also, a profit function is defined as the objective of optimization problem based on the load profile considering conditional value at risk (CVaR) for risk modeling. Also, a new acceptance function is proposed to overcome drawbacks of the traditional ones. The objective function is a mixed-integer nonlinear problem which is solved by GAMS software. (author)

  4. A comparative risk assessment for Listeria monocytogenes in prepackaged versus retail-sliced deli meat.

    Science.gov (United States)

    Endrikat, Sarah; Gallagher, Daniel; Pouillot, Régis; Hicks Quesenberry, Heather; Labarre, David; Schroeder, Carl M; Kause, Janell

    2010-04-01

    Deli meat was ranked as the highest-risk ready-to-eat food vehicle of Listeria monocytogenes within the 2003 U.S. Food and Drug Administration and U.S. Department of Agriculture, Food Safety and Inspection Service risk assessment. The comparative risk of L. monocytogenes in retail-sliced versus prepackaged deli meats was evaluated with a modified version of this model. Other research has found that retail-sliced deli meats have both higher prevalence and levels of L. monocytogenes than have product sliced and packaged at the manufacturer level. The updated risk assessment model considered slicing location as well as the use of growth inhibitors. The per annum comparative risk ratio for the number of deaths from retail-sliced versus prepackaged deli meats was found to be 4.89, and the per-serving comparative risk ratio was 4.27. There was a significant interaction between the use of growth inhibitors and slicing location. Almost 70% of the estimated deaths occurred from retail-sliced product that did not possess a growth inhibitor. A sensitivity analysis, assessing the effect of the model's consumer storage time and shelf life assumptions, found that even if retail-sliced deli meats were stored for a quarter of the time prepackaged deli meats were stored, retail-sliced product is 1.7 times more likely to result in death from listeriosis. Sensitivity analysis also showed that the shelf life assumption had little effect on the comparative risk ratio.

  5. Managing Food Allergens in the U.K. Retail Supply Chain.

    Science.gov (United States)

    Walker, Michael J; Gowland, M Hazel; Points, John

    2018-01-01

    The U.K. food and grocery market is highly significant financially and dominated by 10 retailers within a regulated and extremely economically competitive environment. We summarize the approach of U.K. retailers to allergen risk assessment (RA) and risk management (RM) within the U.K. legal framework and explore public visibility of retailers' allergen policies. RA and RM of allergens appear effective in curtailing retail-triggered severe food allergy reactions. However, allergen recalls remain high, precautionary allergen labeling (PAL) remains an area of confusion, and there is no consistent Web-based provision of information for consumers who have allergies. Resolution of PAL awaits an agreed-on threshold framework, but a key challenge is to engage with patients and gain their trust rather than thrust education at them. It would be helpful for retailers to publish their allergen RA and RM policies. A target should be agreed on between government and retailers for a reduction in the proliferation of PAL wording variants by a given date within the next 3 years. A further hurdle is potentially flawed allergen analysis-development of reference methods and reference materials are acknowledged needs. Laboratories should report allergen results in an informative manner, communicating uncertainty and caveats. Ideally a laboratory representative would be included on any incident control team. Efforts must continue to standardize preparedness for protecting and defending food and drink from deliberate attack.

  6. Student Affairs in Complex Contexts

    African Journals Online (AJOL)

    Dissatisfaction and frustration with political leaders have sent students ... In the Democratic Republic of Congo, the Minister of Higher Education has ordered a ... Student Affairs will need to anticipate and find innovative ways to adjust ... Razia Mayet's article focuses on the effectiveness of learning development interventions.

  7. Online Education in Public Affairs

    Science.gov (United States)

    Ginn, Martha H.; Hammond, Augustine

    2012-01-01

    This exploratory study provides an overview of the current landscape of online education in the fields of Master of Public Administration and Master of Public Policy (MPA/MPP) utilizing a dataset compiled from content analysis of MPA/MPP programs' websites and survey of 96 National Association of Schools of Public Affairs and Administration…

  8. Directions in healthcare research: pointers from retailing and services marketing.

    Science.gov (United States)

    Van Rompay, Thomas L J; Tanja-Dijkstra, Karin

    2010-01-01

    Although the importance of the environment in relation to healing processes has been well established, empirical evidence for environmental effects on patient well-being and behavior is sparse. In addition, few attempts have been made to integrate insights from related fields of research such as retailing and services marketing with findings from healthcare studies. In this paper, relevant findings and insights from these domains are discussed. What insights and findings from retailing and services marketing are (potentially) of interest to the healthcare context, and how should one interpret and follow up on these results in healthcare environments? Research in retailing and services marketing indicates that physical environmental factors (i.e., music and scent) and social environmental factors (i.e., crowded conditions) may affect consumer satisfaction and well-being. In addition, environmental effects have been shown to vary with contextual factors (e.g., the type of environment) and consumer needs (e.g., the extent to which consumers value social contact or stimulation in a specific setting). Although the evidence base for environmental factors in health environments is steadily growing, few attempts have been made to integrate findings from both domains. The findings presented indicate that environmental variables such as music and scent can contribute to patient well-being and overall satisfaction. In addition, findings suggest that these variables may be used to counteract the negative effects resulting from crowded conditions in different healthcare units. Taking into account recent developments in the healthcare industry, the importance of creating memorable and pleasant patient experiences is likely to grow in the years to come. Hence, the finding that subtle and relatively inexpensive manipulations may affect patient well-being in profound ways should inspire follow-up research aimed at unraveling the specifics of environmental influences in health

  9. Contribution of green labels in electricity retail markets to fostering renewable energy

    International Nuclear Information System (INIS)

    Mulder, Machiel; Zomer, Sigourney P.E.

    2016-01-01

    In European countries, retailers are obliged to disclose the energy source and the related environmental impacts of their portfolio over the preceding year. The electricity supplied in the Dutch retail market is presented as renewable energy for 34%, but this relatively high share is for 69% based on certificates (Guarantees of Origin) which are imported from in particular Norway. The certificates are used to sell green electricity to consumers. The premium for green electricity which is actually paid by Dutch consumers is no more than a few percentages of the retail price. The low level of this premium is related to the abundant supply of certificates at low marginal costs from Norway. This also means that the premium for green electricity is too low to give an incentive for investments in new capacity. Hence, the current labelling system for renewable electricity is mainly valuable, besides being an instrument for tracking and tracing of renewable energy, as a marketing instrument for electricity retailers. The effectiveness of Guarantees of Origin as a policy instrument to foster renewable electricity sources is weak. This effectiveness can be raised by implementing restrictions on the international trade or the issuance of new certificates. - Highlights: • In Europe, electricity retailers are obliged to disclose the energy source. • In the Netherlands, most renewable energy is based on imported certificates. • The certificates system does not result in more renewable energy. • Restrictions on international trade may improve the effectiveness.

  10. The use of reverse logistics for waste management in a Brazilian grocery retailer.

    Science.gov (United States)

    Dias, Karina T S; Braga Junior, Sergio S

    2016-01-01

    Retail growth is a result of the diversification of departments with the intention to look to consumer's needs and level of demand. Pressed by consumers and by the law, the adoption of environmental preservation practices is becoming stronger among grocery retailers. The objective of this research was to analyse the practices of reverse logistics performed by a retailer and measure the amount of waste generated by each department. To reach the proposed goal, a field research study was conducted to directly observe a grocery retailer in the state of Sao Paulo, Brazil, for a period of 6 months and monitor the amounts of cardboard and plastic discarded by each department. Using the Wuppertal method, the first result observed was that the retailer stopped its monthly production of approximately 20 tonne of biotic and abiotic material, which influence global warming and degradation of the ozone layer. Another result observed with the implementation of reverse logistics, was that the general grocery department mostly used cardboard and plastic. This sector includes products such as food cupboard, drinks, household, health and beauty, and pet articles. The fresh fruit and vegetable department and the meat, chicken and frozen department were increasingly using less plastic and cardboard packaging, increasing the use of returnable and durable packaging and thus promoting sustainability. © The Author(s) 2015.

  11. Eastern European retailers and wholesalers' buying behaviour

    DEFF Research Database (Denmark)

    Esbjerg, Lars; Stacey, Julia

    1999-01-01

    During the last ten years, retailing in Eastern Europe has undergone considerable changes. The entry of Western European retail chains into Eastern Europe has helped accelerate the distributive trade of Eastern Europe. But what does it take to sell fish and cheese to retailers and wholesalers...... in Eastern Europe compared to Western Europe? Eastern European buyers attach great importance to other aspects when they list new suppliers and products than does Western European retailing. These are the results of a MAPP study of Eastern European retail and wholesale buying behaviour for fish and cheese....... Low prices and favourable terms of payment are most important when retailers in Eastern Europe buy fish and cheese. Then follows the supplier's range of products, trustworthiness of the supplier and product quality. Eastern European wholesalers also rank price and financial conditions as most...

  12. Shopper marketing strategy in food retailing

    Directory of Open Access Journals (Sweden)

    Bogetić Zoran

    2016-01-01

    Full Text Available The leading role of retailers in food industry marketing channels significantly contributes to shopper marketing affirmation. Shopper marketing is a new marketing paradigm which focuses on the shopper and point-of-sale. Results of thorough literature review on shopper marketing have been presented in this paper. In addition, research methodology includes surveying 1000 shoppers in food retail stores in Belgrade area. The paper considers and analyzes the characteristics of urban food retail market shoppers, and based on the findings of the conducted research concludes that adaptation of shopper marketing strategies is necessary. Significant research finding is that shoppers' perceptions in food retail market require a profiled approach to retail store strategy adjustments, which includes shopper marketing programs and activities. The paper opens a number of questions regarding possible approaches to shopper marketing by crisscrossing the variables of retail formats, sex, and shoppers' income categories.

  13. Price asymmetry in the Dutch retail gasoline market

    International Nuclear Information System (INIS)

    Bettendorf, Leon; Geest, Stephanie A. van der; Varkevisser, Marco

    2003-01-01

    This article analyses the retail price adjustments in the Dutch gasoline market. We estimate an asymmetric error correction model on weekly price changes for the years 1996-2001. We construct five datasets, one for each working day. The conclusions on asymmetric pricing are shown to differ over these datasets, suggesting that the choice of the day for which the prices are observed matters more than commonly believed. In our view, the insufficient robustness of the outcomes might explain the mixed conclusions found in the literature. Using these two approaches, we also show that the effect of asymmetry on the Dutch consumer costs is negligible. (Author)

  14. Price asymmetry in the Dutch retail gasoline market

    International Nuclear Information System (INIS)

    Bettendorf, L.; Van der Geest, S.A.; Varkevisser, M.

    2002-01-01

    This paper analyses retail price adjustments in the Dutch gasoline market. We estimate an asymmetric error correction model on weekly price changes for the years 1996 to 2001. We construct five datasets, one for each working day. The conclusions on asymmetric pricing are shown to differ over these datasets, suggesting that the choice of the day for which prices are observed matters more than commonly believed. In our view, the insufficient robustness of outcomes might explain the mixed conclusions found in the literature. Using two approaches, we also show that the effect of asymmetry on Dutch consumer costs is negligible

  15. Customer Satisfaction with the Loyalty Programs in Retail

    Directory of Open Access Journals (Sweden)

    Kraljević Radojka

    2017-12-01

    Full Text Available The loyalty programs are often part of a comprehensive strategy for customer relationship and provide a good way to identify and maintain customers with greater value than others. The main objective of this paper is to show the role of loyalty programs affecting customer satisfaction in retail. The purpose of the empirical research was to discover the effects of loyalty programs on customer satisfaction. Research has shown (N= 53 that the loyalty program is not the determinating factor. All other examined factors such as product range, price, locationof the store and customers relationship proved to be the more relevant for consumer satisfaction.

  16. The emerging geography of e-commerce in British retailing

    OpenAIRE

    Clarke, GP; Thompson, C; Birkin, M

    2015-01-01

    This paper explores the growth of e-commerce in British grocery retailing and examines the spatial variations in e-commerce usage. The main data source is a large commercial consumer survey (Acxiom’s Research Opinion Data) rarely used by academics to date. Using these data in combination with census data, the paper addresses a number of key questions. After outlining key trends in the dataset on e-commerce usage (by product and over time) the first research question is: How do e-commerce purc...

  17. Argentine Beef Demand and Household Choices of Retail Channels

    Directory of Open Access Journals (Sweden)

    Gustavo Rossini

    2014-07-01

    Full Text Available Household choices of outlet retail channels in beef purchases depend on several characteristics related to the quality of the product, convenience and ease of purchase, and economic factors such as price, income and payment methods. The aim of this paper is to study the influence of demographic and socio-economic attributes in the choice made by argentine consumers using a Multinominal Logit Model. The results show that the total number of purchases, the type of household, payment methods, and gender and schooling years of household head are the most relevant variables in the sample.

  18. Statistical Analysis of the Factors Influencing Consumer Use of E85

    Energy Technology Data Exchange (ETDEWEB)

    Bromiley, P.; Gerlach, T.; Marczak, K.; Taylor, M.; Dobrovolny, L.

    2008-07-01

    Evaluating the sales patterns of E85 retail outlets can provide important information about consumer behavior regarding E85, locating future E85 fueling infrastructure, and developing future alternative fuel policies and programs.

  19. Did residential electricity rates fall after retail competition? A dynamic panel analysis

    International Nuclear Information System (INIS)

    Swadley, Adam; Yücel, Mine

    2011-01-01

    A key selling point for the restructuring of electricity markets was the promise of lower prices. There is not much consensus in earlier studies on the effects of electricity deregulation in the U.S., particularly for residential customers. Part of the reason for not finding a consistent link with deregulation and lower prices was that the removal of transitional price caps led to higher prices. In addition, the timing of the removal of price caps coincided with rising fuel prices, which were passed on to consumers in a competitive market. Using a dynamic panel model, we analyze the effect of participation rates, fuel costs, market size, a rate cap and switch to competition for 16 states and the District of Columbia. We find that an increase in participation rates, price controls, a larger market, and high shares of hydro in electricity generation lower retail prices, while increases in natural gas and coal prices increase rates. We also find that retail competition makes the market more efficient by lowering the markup of retail prices over wholesale costs. The effects of a competitive retail electricity market are mixed across states, but generally appear to lower prices in states with high participation rates. - Highlights: ► We analyze the effects of retail competition in electricity markets on residential retail prices. ► Analysis carried out using a dynamic panel model; monthly data for 17 U.S. states. ► More customer participation and larger market lead to lower prices. ► Higher fuel costs increase retail prices, but with a lag. ► Retail competition leads to a more efficient electricity market.

  20. ELECTRONIC RETAILING IN MACEDONIA-CASE STUDY OF OHRID REGION

    Directory of Open Access Journals (Sweden)

    MARGARITA JANESKA

    2017-04-01

    Full Text Available With electronic retailing that offers the possibility of direct sales, is no longer need expensive business premises, or paying high rents, or employing a number of vendors. There is also the possibility of selling to final consumers in any geographical region in different countries of the world by establishing instant communication, through presenting an interactive multimedia catalog that can offer numerous information то the customers. However, on the other hand, sales through the Internet can appear certain problems. Many potential buyers in the world still do not use the Internet, others don't have fast connections, others do not speak good English, also it requires the existence of trust between both parties, buyer and seller, as well as security in the execution of transactions. The aim of this paper is to treat electronic retailing in Macedonia which is becoming more popular as worldwide, especially in developed parts of the world like the US and Europe. Macedonian companies are increasingly applying electronic method of sale and communication with customers. The number of Internet users and on-line purchase is rapidly expanding what undoubtedly indicates that there is potential for advancement in this field. Also in this paper will be presented a case study where will be analyzed the current state for development of electronic retailing in Macedonia, especially region of Ohrid.

  1. Towards a sustainable development of retailing in Romania

    Directory of Open Access Journals (Sweden)

    Viorel Coca

    2013-11-01

    Full Text Available Sustainable development becomes increasingly important in the design of development policies. The economic field, due to the businesses it involves, is regarded as a tool capable of generating social well-being by caring for resource conservation. The retailing is part of this process, playing an important role due to the connection it provides between producers and consumers. The objectives of this study were to highlight the extent to which retailing developed in Romania, to measure the efficiency of firms in the industry and to identify sustainable development practices these firms used. In developing our approach a sample of 12 firms were selected, which were defined as constituting a reference framework based on their size and turnover. Further on, the descriptive research method was used, based on secondary sources of data investigation. After analyzing the data, it was concluded that the retailing sector in Romania is a powerful one, with a market slightly increasing, dominated by trends of concentration and with efficiency in line with the European average. The use of the principles of sustainable development into trade business companies in Romania is low. There is no urge to see these principles as business opportunities and sources of competitiveness.

  2. Product differentiation, competition and prices in the retail gasoline industry

    Science.gov (United States)

    Manuszak, Mark David

    This thesis presents a series of studies of the retail gasoline industry using data from Hawaii. This first chapter examines a number of pricing patterns in the data and finds evidence that gasoline stations set prices which are consistent with a number of forms of price discrimination. The second chapter analyzes various patterns of cross-sectional, cross-market and intertemporal variation in the data to investigate their suitability for use in structural econometric estimation. The remainder of the dissertation consists of specification and estimation of a structural model of supply and demand for retail gasoline products sold at individual gasoline stations. This detailed micro-level analysis permits examination of a number of important issues in the industry, most notably the importance of spatial differentiation in the industry. The third chapter estimates the model and computes new equilibria under a number of asymmetric taxation regimes in order to examine the impact of such tax policies on producer and consumer welfare as well as tax revenue. The fourth chapter examines whether there is any evidence of tacitly collusive behavior in the Hawaiian retail gasoline industry and concludes that, in fact, conduct is fairly competitive in this industry and market.

  3. MARKETING OBJECTIVES AMONG RURAL FOOD RETAILERS

    OpenAIRE

    Stegelin, Forrest E.

    1996-01-01

    Food retailers representing four retailer types (family operated grocery stores, produce markets, meat/egg/dairy markets, and convenience stores) in rural Georgia communities were surveyed as to their marketing objectives. Qualitative marketing objectives were ranked by the marketers as to marketing intentions, and by customers as to marketing expectations. More definitive and quantitative marketing objectives were also ranked by the food retailers as to the priority of implementation in thei...

  4. Retail Tactical Planning: An Aligned Process?

    OpenAIRE

    Dreyer , Heidi; Dukovska-Popovska , Iskra; Kiil , Kasper; Kaipia , Riikka

    2016-01-01

    Part 9: Quality in Production Management; International audience; This paper addresses tactical planning in retailing through a case study approach in one grocery retailing company. The issues are how tactical planning is conducted and how the different plans are connected. The study complements earlier retail planning studies by showing the sequence of planning phases and by studying the fragmented plans as a process. The master category planning is important and sets borders for the other p...

  5. Supply Chain Management in Retail Industry

    OpenAIRE

    Ivana Plazibat; Sladana Brajevic

    2009-01-01

    Companies attempt to change their ways of doing business to find out new approaches to customers. Internationalization and consolidation of retailing turned traditional retail industry upside down. Fast and efficient operational models and new technologies constantly challenge retailers. The term supply chain management (SCM) is relatively new in the literature, appearing first in 1982. Supply chain is a set of institutions that moves goods from the point of production to the point of consump...

  6. Retail payments and the real economy

    OpenAIRE

    Hasan, Iftekhar; De Renzis, Tania; Schmiedel, Heiko

    2013-01-01

    This paper examines the fundamental relationship between retail payments and the real economy. Using data from across 27 European markets over the period 1995-2009, the results confirm that migration to efficient electronic retail payments stimulates the overall economy, consumption and trade. Among different payment instruments, this relationship is strongest for card payments, followed by credit transfers. Cheque payments are found to have a relatively low macroeconomic impact. Retail payme...

  7. New Trends in Logistics as Retail Support

    OpenAIRE

    Sanda Renko; Dejan Ficko; Kristina Petljak

    2009-01-01

    Abstract Informatisation, internationalisation and globalisation have dramatically changed retail sector; speeding up the retail processes, creating new sale formats, fastening the increase of income etc. During the last decade, logistics influenced the development of retailing by cutting down costs and increasing the service quality level. The main purpose of this paper is to give a comprehensive review of market trends that affected logistics and directly caused changes in Croatian retailin...

  8. Transformation of Bread Industry Structure by Consumer Tastes and Innovation

    OpenAIRE

    丸山, 泰広; 豊, 智行; 福田, 晋; 甲斐, 諭

    2003-01-01

    Bread industry is classfied two types of business. One type is Bread manufacturer which makes bread and sells them to retailer and supermarket. Another type is Bread self-making bakery which makes bread by themselves and directly sells them to consumer. Bread consumer tastes are freshness and diversification. Bread manufacturar copes with diversification by naking many items. Bread self-making bakery copes with freshness by directly providing consumer. But by a innovation a new group is organ...

  9. Competing for Customers' Attention: Advertising When Consumers Have Imperfect Memory

    OpenAIRE

    Oksana Loginova

    2005-01-01

    This paper applies the theory of memory for advertising, developed in the consumer behavior literature, to an industrial organization setting to provide insight into advertising strategies in imperfectly competitive markets. There are two firms and infinitely many identical consumers. The firms produce a homogeneous product and distribute their brands through a common retailer. Consumers randomly arrive and are willing to buy one unit of the product. They are unaware of the existence of a par...

  10. Analyzing The Effect Of Marketing Mix, Service Quality And Brand Equity On Consumer Buying Decision In Indomaret Manado

    OpenAIRE

    Tumewu, Ferdinand J; Mongdong, Vilanri G

    2015-01-01

    Nowadays retail industry has been growing quite fast supported by the consumer behavior that has begun to shift from traditional to modern retail market. APRINDO predicted that the growth would be around 10% by 2015. Indomaret franchise is the pioneer in Indonesia. The objective of this research is to identify the effect of marketing mix, service quality and brand equity on consumer buying decision. In this research, the population refers to the consumer of Indomaret Manado with cluster sampl...

  11. CLOUD COMPUTING AND BIG DATA AS CONVERGENT TECHNOLOGIES FOR RETAIL PRICING STRATEGIES OF SMEs

    Directory of Open Access Journals (Sweden)

    George SUCIU

    2014-05-01

    Full Text Available Most retailers know that technology has played an increasingly important role in helping retailers set prices. Online business decision systems are at the core point of an SMEs management and reporting activities. But, until recently, these efforts have been rooted in advances in computing technology, such as cloud computing and big data mining, rather than in newfound applications of scientific principles. In addition, in previous approaches big data mining solutions were implemented locally on private clouds and no SME could aggregate and analyze the information that consumers are exchanging with each other. Real science is a powerful, pervasive force in retail today, particularly so for addressing the complex challenge of retail pricing. Cloud Computing comes in to provide access to entirely new business capabilities through sharing resources and services and managing and assigning resources effectively. Done right, the application of scientific principles to the creation of a true price optimization strategy can lead to significant sales, margin, and profit lift for retailers. In this paper we describe a method to provide the mobile retail consumers with reviews, brand ratings and detailed product information at the point of sale. Furthermore, we present how we use Exalead CloudView platform to search for weak signals in big data by analyzing multimedia data (text, voice, picture, video and mining online social networks. The analysis makes not only customer profiling possible, but also brand promotion in the form of coupons, discounts or upselling to generate more sales, thus providing the opportunity for retailer SMEs to connect directly to its customers in real time. The paper explains why retailers can no longer thrive without a science-based pricing system, defines and illustrates the right science-based approach, and calls out the key features and functionalities of leading science-based price optimization systems. In particular, given

  12. Potentials of RFID Application in Retailing

    DEFF Research Database (Denmark)

    Foscht, Thomas; Kotzab, Herbert; Maloles III, Cesar

    2008-01-01

    The willingness of retailers to adopt RFID systems, as well as finding optimal RFID applications has yet not been investigated. This paper examines the issues associated with the RFID adoption based on the results of a conjoint analysis. The conjoint measurement looked at the trade-off decisions...... among different possible set-ups of RFID applications in retailing companies. Considerable willingness to adopt, but low diffusion and a structure of preferences with respect to RFID features was shown throughout the examined retailing companies. Furthermore, differences were shown among different types...... of retailers in their preferences for RFID system features and clusters were implied....

  13. Retail video analytics: an overview and survey

    Science.gov (United States)

    Connell, Jonathan; Fan, Quanfu; Gabbur, Prasad; Haas, Norman; Pankanti, Sharath; Trinh, Hoang

    2013-03-01

    Today retail video analytics has gone beyond the traditional domain of security and loss prevention by providing retailers insightful business intelligence such as store traffic statistics and queue data. Such information allows for enhanced customer experience, optimized store performance, reduced operational costs, and ultimately higher profitability. This paper gives an overview of various camera-based applications in retail as well as the state-ofthe- art computer vision techniques behind them. It also presents some of the promising technical directions for exploration in retail video analytics.

  14. Implementation of Integrated Retail Module (IRM)

    National Research Council Canada - National Science Library

    Perrin, Richard A; Bona, Richard E; Brekhus, Dennis A; Padilla, Robert J

    2005-01-01

    ...) systems for achieving reduced military clothing inventories though automated systems providing asset visibility at the wholesale retail and manufacturing levels and balanced flow replenishment...

  15. THE ROLE OF THE RETAILERS IN CAUSE-RELATED MARKETING: A REFERENCE TO THE SPANISH CASE

    Directory of Open Access Journals (Sweden)

    M. Mercedes Galán - Ladero

    2015-07-01

    Full Text Available Cause-Related Marketing (CRM is one of the most relevant Corporate Social Responsibility (CSR initiatives nowadays. Its most important characteristic is that corporate donation is conditioned by sales, that is, CRM ultimately depends on consumer behavior. In this paper, we focus on CRM programs and its application in a specific industry: distribution sector. Thus, our aim is to understand the fundamental features or the practice of these programs in the distribution sector in Spain, to study the role played by retailers and their possible influence on the consumer behavior, so that companies can better design these campaigns and achieve greater success. Hence, the paper is organized as follows. First, we review the CRM conceptual framework in which the theoretical development of this work is based. Secondly, and from a list of companies associated to the National Association of Large Distribution Companies (ANGED, the most representative retail association in Spain, we observe the Spanish situation and analyze the main campaigns carried out by these retailers during the last years. This information was completed consulting each retailer´s website, asking them for additional information by email, and with a general internet search. After that, we present and discuss the main results, and summarize the most relevant conclusions, as well as the theoretical contribution and managerial implications. One of the most important findings shows the retailer´s influence on consumer behavior and the key role of the retailers in the success of CRM programs. Finally, we also include possible limitations and further research.

  16. The influence of price endings on consumer behavior: An application of the psychology of perception

    OpenAIRE

    Asamoah, Emmanuel Selase; Chovancová, Miloslava

    2011-01-01

    Price ending is an important pricing strategy that has been used by retailers over the years. The trend seems to be effective considering how consumers react especially to products with odd price endings. This review is aimed at providing an understanding of the psychological influences of price ending on buyers, using the theory of perception. It analysis theories and existing literature on the topic and brings out augmentative pricing strategies that retailers can adopt in consumer markets....

  17. The influence of price endings on consumer behaviour: an application of the psychology of perception

    OpenAIRE

    Emmanuel Selase Asamoah; Miloslava Chovancová

    2011-01-01

    Price ending is an important pricing strategy that has been used by retailers over the years. The trend seems to be effective considering how consumers react especially to products with odd price endings. This review is aimed at providing an understanding of the psychological influences of price ending on buyers, using the theory of perception. It analysis theories and existing literature on the topic and brings out augmentative pricing strategies that retailers can adopt in consumer markets....

  18. Profiling Customer Types in Luxury Retail Setting

    Directory of Open Access Journals (Sweden)

    Marija Tisovski

    2015-01-01

    Full Text Available The type of customer who buys luxury is continuing to evolve. This research investigates the value and service-dominant theory effects on the value co-creation process between a service provider and service consumer within the luxury retail environment. The goal of the paper is two-fold: first, to offer a new view on value co-creation and second, to suggest potential in-store target segments based on experiential drivers in order to improve value sharing within luxury stores for diverse luxury shoppers. In other words, the author noticed a gap between the existing writing and practice – customer involvement has become interactive, and not neglected. The paper, thus, introduces four groups of customers: Experts, Popular, Exclusive and Aspirational. The methodology used combines analyses of four value creation denominators within the luxury setting: actor’s role, aesthetics, networks and luxury brand with findings from secondary research to integrate into the existing writing in this field. The managerial implications mainly target brand managers of luxury and premium brands with the objective to offer insights on how to address, with higher precision, the types of clients visiting and shopping for luxury products.

  19. The impact of big-boxes on local retail : What happens when IKEA comes to town?

    OpenAIRE

    Nilsson, Helena

    2015-01-01

    The development of large discount retailers, or big-boxes as they are sometimes referred to, are often subject to heated debate and their entry on a market is greeted with either great enthusiasm or dread. For instance, the world’s largest retailer Wal-Mart (Forbes 2014) has a number of anti- and pro-groups dedicated to its being and the event of a Wal-Mart entry tends to be met with protests and campaigns (Decamme 2013) but also welcomed by, for instance, consumers (Davis & DeBonis 2013)...

  20. An Insight to the Structure of the North East Indian Retail Sector

    OpenAIRE

    Hazarika, Bhabesh

    2015-01-01

    Retail trade plays a major role in all economies all over the world. The performance of the sector has important implications towards the economic development of a country. Towards the end of 2008-09, while the world economy got shrank, the Indian economy was not much hampered due to its strong consumer demand. Retail demand,, bar some exceptions, has proven to be more resilient than that was expected for many emerging countries during the economic downturn of 2008-09. In India, the concept a...