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Sample records for tacit knowledge sharing

  1. How to share tacit nuclear knowledge?

    International Nuclear Information System (INIS)

    Rintala, N.; Kuronen, T.

    2006-01-01

    Nuclear organisations are struggling to preserve their expertise and knowledge despite the widespread retirement of nuclear experts in the near future. Already, NPPs have noticed that the retiring experts have tacit knowledge, which is difficult to codify and/or share during formal training. Tacit knowledge sharing requires methods that are based on social interaction, either in one-on-one situations or in groups. This paper describes 23 methods for sharing tacit knowledge. Critical tacit knowledge should be identified at individual level, sub-unit level and NPP level. Different methods for sharing the tacit knowledge can be implemented, as employees and organisational units may have different preferences in terms of how they want to share expertise. (author)

  2. Preserving and sharing tacit knowledge in a nuclear power plant

    International Nuclear Information System (INIS)

    Kuronen, T.; Saeaemaenen, K.; Jaervenpaeae, E.; Rintala, N.

    2007-01-01

    Tacit knowledge of nuclear experts is essential for reliable and competent performance of nuclear power plants. This report discusses preserving and sharing tacit knowledge in nuclear power plant context. Tacit knowledge as well as its structure and content in this complex and safety-critical context are described, and the role of tacit knowledge in expertise is discussed. In order to contribute to tacit knowledge preserving the challenges in and prerequisites for tacit knowledge sharing are identified. In addition, based on empirical case studies and literature, good practices and methods for tacit knowledge sharing are described. The report is based on the results of DIAMOND research project conducted in 2004-2006 in Finnish nuclear power plants, tacit knowledge, nuclear power plant, tacit knowledge sharing methods, expertise. (author abstract)

  3. The Development of Tacit Knowledge Sharing Behaviour among Employees in Organizations

    Directory of Open Access Journals (Sweden)

    Miss Hathaiporn Mongkolajala

    2013-07-01

    Full Text Available Due to the economic growth in Thailand, many organizations have recognized the importance of maintaining their employees’ knowledge and tried to create the knowledge sharing environment. In general, knowledge sharing is initiated from an individual level and extended to organizational level. Since knowledge sharing among employees is a procedure which passes on abilities and capabilities from one person to another. This study attempts to investigate the factors and relationships that influence tacit knowledge sharing behavior in an organizational context. Based on the widely accepted theory of reasoned action (TRA, we tried to develop a comprehensive model covering factors influencing intention to share both explicit and tacit knowledge. For the empirical validation, 270 responses from employees in private-sector organization in Thailand were collected via an online questionnaire. This research evaluated the influence of a series of potential factors on knowledge sharing behavior. Attitude toward knowledge sharing and subjective norms had a positive significant impact on intention to share explicit knowledge and also on intention to share tacit knowledge. In addition, intention to share explicit knowledge had direct significant relationship with intention to share tacit knowledge. Finally, intention to share tacit knowledge reflected a positive effect on knowledge sharing behavior.

  4. A CONCEPT: FACTORS INFLUENCING SHARING TACIT KNOWLEDGE IN PUBLIC SECTOR ORGANIZATION

    Directory of Open Access Journals (Sweden)

    Kurniawati D.T.

    2018-04-01

    Full Text Available Sharing tacit knowledge is a personal and more practical knowledge sharing based on someone's experience and skill. This research aimed to determine the process of sharing tacit knowledge in a public sector organization by putting several variables of organizational culture and servant leadership as antecedent and trust as mediation. This research was a combination of the previous model; it did not appear a new basis theory since it was an interaction of the previous research but more focusing on government organization. This research was practically expected to provide information to government organization on the factors influencing sharing tacit knowledge.

  5. Methods for sharing tacit nuclear knowledge and expertise

    International Nuclear Information System (INIS)

    Hyttinen, L.; Rintala, N.

    2004-01-01

    The ageing of workforce, the lack of training programs and recruits, and the decline in R and D activities have evoked discussion about the need to preserve nuclear knowledge by transferring it from retiring experts to new recruits. Studies conducted in the nuclear and power industries have found that challenges lie especially in transferring tacit knowledge, which the experts have accumulated through long careers and various experiences in professional settings. This paper examines methods with which tacit knowledge is transferred at the Finnish nuclear power plants. The aim of this paper is to provide empirical knowledge of the current state of practices for sharing tacit knowledge that could be utilized at NPPs more generally. (author)

  6. Methods for sharing tacit nuclear knowledge and expertise

    International Nuclear Information System (INIS)

    Rintala, N.; Hyttinen, L.

    2006-01-01

    The ageing of workforce, the lack of training programmes and recruitments, and the decline in R and D activities have prompted discussions about the need to preserve nuclear knowledge by transferring it from retiring experts to new recruits. Studies conducted in the nuclear and power industries have found that challenges lie especially in transferring tacit knowledge, which the experts have accumulated over the course of long careers and various experiences in professional settings. This paper examines methods by which tacit knowledge is transferred at the Finnish nuclear power plants. The aim of this paper is to provide empirical knowledge of the current state of practices for sharing tacit knowledge that could be utilised at NPPs more generally. (author)

  7. R&D outsourcing contract for the unverified value of tacit knowledge sharing

    Directory of Open Access Journals (Sweden)

    Han Song

    2015-11-01

    Full Text Available Purpose: The purpose of this paper is to provide a R&D outsourcing contract design framework to incent R&D outsourcing service providers sharing tacit and explicit knowledge. Design/methodology/approach: The author uses the principal-agent theory to builds multitask principal-agent model which focuses on two cases. One case is that the effort costs of explicit and tacit knowledge sharing are complementary, but another is the effort costs are substitutable. Findings: It was found that when the effort costs of explicit and tacit knowledge sharing are mutually complementary the multitask R&D outsourcing contract can incent tacit knowledge sharing. Moreover, the multitask R&D outsourcing contract can motivate the effort of explicit knowledge sharing to achieve system optimization, but it fails to motivate the effort of tacit knowledge sharing to achieve system optimization. Research limitations/implications: In this paper we only consider that the outsourcing relationship is short-term, so the multitask R&D outsourcing contract is formal. In fact, the outsourcing relationship may be long-term, so the multitask R&D outsourcing contract is informal. In the long-term cooperation the buyer can promise some reward which cannot be verified by court. service providers choose to trust the promise of the buyer first. Once the buyer don’t fulfill the promise, they not only lose the trust of service providers in this cooperation, but also lose social trust and are seen as dishonest enterprises. Practical implications: Our study provides a theoretical model for formulating an effective R&D outsourcing contract and promoting the transfer of explicit and tacit knowledge sharing. Originality/value: The paper extends prior literature by designing multitask R&D outsourcing contract to share the tacit knowledge. We not only consider the cost of substitution relationship between tacit knowledge and explicit knowledge, but also considered the cost of

  8. Appropriation of social media for fostering effective tacit knowledge sharing: developing conceptual model

    Science.gov (United States)

    Amidi, A.; Jabar, M.; Jusoh, Y. Y.; Abdullah, R.

    2017-09-01

    With the rising popularity of social media in the past few years, several researches ratiocinate that this type of interactive and collaborative technology could be a beneficial tool for the sharing of tacit knowledge. Nevertheless, very few literatures have tackled the subject of how social media could facilitate tacit knowledge sharing among medical practitioners, and what are its contributions in the area. Thus, the factors that drive individuals to share tacit knowledge need to be investigated further and included in literature. Through a systematic literature review, this study proposes seven enabling conditions which could potentially facilitate the sharing of tacit knowledge. TAM was applied as a novelty in this study in investigating the factors influencing knowledge sharing via social media, whilst taking into account the mediation effects of Attitude in social media usage. This study uncovered an important correlation between virtual settings and the conversion of tacit knowledge, which affects organizational members who are not co-located physically but have a crucial need for sharing information.

  9. Tacit Knowledge Sharing Modes of University Teachers from the Perspectives of Psychological Risk and Value

    Science.gov (United States)

    Yu, Dengke; Zhou, Rong

    2015-01-01

    Tacit knowledge sharing (TKS) is important to improve the teaching skill and researching knowledge of university teachers. In this paper, the tacit knowledge sharing of university teachers is catalogued as four modes from perspectives of the psychological risk and psychological value which are measured by two grades--high and low. The four modes…

  10. Tacit Knowledge - The Key for Decision Making in Nuclear Industry

    International Nuclear Information System (INIS)

    Pleslic, S.; Novosel, N.

    2008-01-01

    It is common to make some difference between data, information and knowledge. Typically, data represents facts or symbols out of context. Thus they are not directly or immediately meaningful. But data placed within some context, in which they represent some meaningful pattern, make information. As information is converted into a valid basis for action, it becomes knowledge. Knowledge is the structured accumulation of information. There are two levels of knowledge: explicit and tacit knowledge. Explicit knowledge can be formally articulated or encoded. Therefore it can be more easily transferred or shared. Explicit knowledge are the words we speak, the books we read, the reports we write, the data we compile... The greater level of knowledge is tacit knowledge. It includes intuition, perspectives, beliefs and values that people form as a result of their experiences. Tacit knowledge is subconsciously understood and applied, difficult to articulate, and usually shared through highly interactive conversation, story-telling and shared experience. Differences in performance between companies are a result of their different knowledge bases and differing capabilities in developing and deploying knowledge. The knowledge management of the company could be considered as the principal driver of all other competencies and capabilities. It is important to investigate the properties of different types of knowledge, in particular the difference between tacit and explicit knowledge, and the relationship between individual and social knowledge. Actually, there is an interaction between two types of knowledge: explicit knowledge is shared through a combination processes and becomes tacit knowledge through internalization; tacit knowledge is shared through a socialization process and becomes explicit through externalization. Although it is much easier to stimulate, combine and communicate the explicit dimensions of knowledge than the tacit, there are numerous situations in which tacit

  11. Factors Influencing Tacit Knowledge in Construction

    Directory of Open Access Journals (Sweden)

    Jawahar Nesan

    2012-11-01

    Full Text Available Increased complexity of the construction business and consequentuse of new management concepts and technologies ledconstruction organisations to focus more on the transfer of explicitknowledge. However, it is the tacit knowledge that determinesthe construction companies’ competitiveness in a business thatis driven by turbulent market conditions and customers’ everincreasingdemands. This paper highlights the importance of tacitknowledge sharing in construction, explores the challenges andopportunities to efficiently share tacit knowledge, and based on theliterature review identifies some critical factors that influence tacitknowledge in construction. It is argued that employees’ knowledgesharing (learning behaviours are influenced by work practices thatare borne by respective organisational behaviours. Organisational,cultural, and project characteristics that facilitate knowledgesharing among construction employees are explored and thepractices that influence the construction employee behaviour insharing tacit knowledge are highlighted.

  12. Expertise dissimilarity and creativity: the contingent roles of tacit and explicit knowledge sharing.

    Science.gov (United States)

    Huang, Xu; Hsieh, J J Po-An; He, Wei

    2014-09-01

    In this study, we investigated whether team-level knowledge sharing moderates the effects of individual-level expertise dissimilarity on individual employees' creativity in research and development (R&D) project teams. Expertise dissimilarity--defined as the difference in expertise and knowledge between a focal team member and her or his fellow team members--was operationalized in terms of the research department to which each member belonged. In Study 1, multilevel analyses of data collected from 200 members of 40 R&D project teams in a telecommunications company revealed that a team member with expertise dissimilar to that of her or his teammates was more likely to exhibit creativity when the project team as a whole engaged in higher levels of tacit, rather than explicit, knowledge sharing. In contrast, a member whose expertise was similar to that of her or his teammates was more likely to exhibit creative behavior when the team engaged in higher levels of explicit, rather than tacit, knowledge sharing. These findings were largely replicated in Study 2 using data collected from 82 members of 25 project teams from another telecommunications company. PsycINFO Database Record (c) 2014 APA, all rights reserved.

  13. Sharing and Cultivating Tacit Knowledge in an Online Learning Environment

    Science.gov (United States)

    Tee, Meng Yew; Karney, Dennis

    2010-01-01

    Research on knowledge cultivation often focuses on explicit forms of knowledge. However, knowledge can also take a tacit form--a form that is often difficult or impossible to tease out, even when it is considered critical in an educational context. A review of the literature revealed that few studies have examined tacit knowledge issues in online…

  14. Tacit knowledge: A refinement and empirical test of the Academic Tacit Knowledge Scale.

    Science.gov (United States)

    Insch, Gary S; McIntyre, Nancy; Dawley, David

    2008-11-01

    Researchers have linked tacit knowledge to improved organizational performance, but research on how to measure tacit knowledge is scarce. In the present study, the authors proposed and empirically tested a model of tacit knowledge and an accompanying measurement scale of academic tacit knowledge. They present 6 hypotheses that support the proposed tacit knowledge model regarding the role of cognitive (self-motivation, self-organization); technical (individual task, institutional task); and social (task-related, general) skills. The authors tested these hypotheses with 542 responses to the Academic Tacit Knowledge Scale, which included the respondents' grade point average-the performance variable. All 6 hypotheses were supported.

  15. Tacit knowledge emergence

    International Nuclear Information System (INIS)

    Garland, B.

    2008-01-01

    This paper outlines tacit knowledge emergence. Tacit knowledge is 'knowledge that we have without knowing we have it and that once we know we have it, it becomes harder to know how we know what we know'. We learn by doing. Knowledge is not a thing; it is a process. It cites examples of tacit knowledge transfer failures. Failure in organization could be attributed to lack of explicit scientific and engineering knowledge, lack of research or improperly implemented knowledge

  16. Facilitating Leader Tacit Knowledge Acquisition

    Directory of Open Access Journals (Sweden)

    Svec Vlastimil

    2013-03-01

    Full Text Available The aim of the paper is to identify how to support the moulding of tacit knowledge which is necessary for success in a managerial position within a framework for the preparation and developmentof managers. The paper is based on an analysis of expert publications and the results of a completed project. Research respondents and theorists agree with the necessity for active involvementof trainees. It is also important to develop knowledge within the framework of manager preparation with significant reflection on learning from mistakes. From the methods of tacit knowledge transfer a close collaboration with experienced people, working in teams, training of model situations, goal-directed interviews, coaching, job rotation, short term attachments and excursions seem to be the most beneficial. It is also important to pay attention to the cultivationof organisational culture, especially in the sense of accepting knowledge sharing as the norm.

  17. A Method of Sharing Tacit Knowledge by a Bulletin Board Link to Video Scene and an Evaluation in the Field of Nursing Skill

    Science.gov (United States)

    Shimada, Satoshi; Azuma, Shouzou; Teranaka, Sayaka; Kojima, Akira; Majima, Yukie; Maekawa, Yasuko

    We developed the system that knowledge could be discovered and shared cooperatively in the organization based on the SECI model of knowledge management. This system realized three processes by the following method. (1)A video that expressed skill is segmented into a number of scenes according to its contents. Tacit knowledge is shared in each scene. (2)Tacit knowledge is extracted by bulletin board linked to each scene. (3)Knowledge is acquired by repeatedly viewing the video scene with the comment that shows the technical content to be practiced. We conducted experiments that the system was used by nurses working for general hospitals. Experimental results show that the nursing practical knack is able to be collected by utilizing bulletin board linked to video scene. Results of this study confirmed the possibility of expressing the tacit knowledge of nurses' empirical nursing skills sensitively with a clue of video images.

  18. The effects of online social networks on tacit knowledge transmission

    Science.gov (United States)

    Zhu, Hong-Miao; Zhang, Sheng-Tai; Jin, Zhen

    2016-01-01

    Due to the popular use of online social networks in today's world, how to propagate employees' tacit knowledge via online social networks has attracted managers' attention, which is critical to enhance the competitiveness of firms. In this paper, we propose a tacit knowledge transmission model on networks with even mixing based on the propagation property of tacit knowledge and the application of online social networks. We consider two routes of transmission, which are contact through online social networks and face-to-face physical contact, and derive the threshold that governs whether or not a kind of tacit knowledge can be shared in an organization with few initial employees who have acquired it. The impact of the degree distribution of the users' contact network on the transmission is investigated analytically. Some numerical simulations are presented to support the theoretical results. We perform the sensitivity analysis of the threshold in terms of the propagation parameters and confirm that online social networks contribute significantly to enhancing the transmission of tacit knowledge among employees.

  19. [Tacit Knowledge: Characteristics in nursing practice].

    Science.gov (United States)

    Pérez-Fuillerat, Natalia; Solano-Ruiz, M Carmen; Amezcua, Manuel

    2018-01-20

    Tacit knowledge can be defined as knowledge which is used intuitively and unconsciously, which is acquired through one's experience, characterized by being personal and contextual. Some terms such as 'intuition', 'know how' and 'implicit knowledge' have been used to describe tacit knowledge. Different disciplines in the fields of management or health have studied tacit knowledge, identifying it as a powerful tool to create knowledge and clinical decision-making. The aim of this review is to analyse the definition and characteristics that make up tacit knowledge and determine the role it plays in the nursing discipline. An integrative review was undertaken of the literature published up to November 2016 in the databases CUIDEN, SciELO, PubMed, Cochrane and CINAHL. The synthesis and interpretation of the data was performed by two researchers through content analysis. From a total of 819 articles located, 35 articles on tacit knowledge and nursing were chosen. There is no consensus on the name and description of results in tacit knowledge. The main characteristics of tacit knowledge have a personal and social character, which is used from an organised mental structure, called mindline. This structure relates to the use of tacit knowledge on clinical decision-making. Previous studies on tacit knowledge and nursing provide the nursing community with perspectives without going into depth. The production of a framework is suggested, as it would clarify implied concepts and its role on the management of nursing knowledge. Copyright © 2017 SESPAS. Publicado por Elsevier España, S.L.U. All rights reserved.

  20. Evaluating a Tacit Knowledge Sharing Initiative: A Case Study

    Science.gov (United States)

    Gubbins, Claire; Corrigan, Siobhan; Garavan, Thomas N.; O'Connor, Christy; Leahy, Damien; Long, David; Murphy, Eamonn

    2012-01-01

    Purpose: This paper aims to present a case study illustrating the issues involved in the tacit knowledge conversion process and to determine whether such conversion delivers value to the organisation in terms of business value and return on investment (ROI). Design/methodology/approach: A single-case multiple baseline participants experimental…

  1. Tacit knowledge in dental clinical teaching.

    Science.gov (United States)

    Fugill, M

    2012-02-01

    The term 'tacit' is used to describe knowledge that is not necessarily understood in words. We frequently make use of such knowledge without conscious awareness that we are doing so. This article explores two different conceptions of tacit knowledge and considers their implications for the clinical teaching of dentistry. It recognises the communication barrier that clinical dependence on tacit knowledge creates between teacher and student. It identifies the ability to surface tacit clinical knowledge for the student as one of the most significant skills of the clinical teacher. Finally, the article examines the potential for conflict between the evidence-based practice paradigm, with its dependence on codified, explicit knowledge and the notion of clinical practice, which is at least partly experiential and tacit. © 2011 John Wiley & Sons A/S.

  2. Teachers' tacit knowledge: A prolegomenic view

    Directory of Open Access Journals (Sweden)

    Živković Predrag Ž.

    2013-01-01

    Full Text Available We know the face of another person, and we can identify among thousands or even millions. Again, we are not able to speak and explain exactly how we recognize the person. We manage to bike, but it's hard to verbalize knowledge. Basic and often quoted idea is the concept of tacit knowledge ' we know more than we can say.' What, in fact, tacit knowledge? All we use it but we did not necessarily willing or able to easily articulate (Polanyi, 1967. In the organizational context, as human beings we use that knowledge does not necessarily have to be codified or articulated. This knowledge is known as tacit (silent, unspeakable, it is hard to verbalize but can be codified. The proportions of tacit knowledge is difficult to articulate practical because most of this knowledge is not possible to translate verbal or introspective (Sensiper & Leonard, 1998. Tacit knowledge has the following characteristics: A source of knowledge, as the basis for the collection, generation and dissemination; It is possible to codify (in practice, individuals and organizations, we learn from the successful application of tacit knowledge; It can be reduced to simple principles ; We tend to associate unidirectional tacit knowledge with intelligence that can be measured, but it is not so ; Tacit knowledge is, first, the general level of ability that makes the difference between more and less successful individuals (Wagner & Sternberg, 1985. People are not often aware of that tacit knowledge have the potential of which it has knowledge. Tacit knowledge often consists of habits and culture that we do not recognize ourselves. From the point of view of knowledge management problems, the concept of tacit knowledge refers to knowledge that is available only to the individual and that are difficult to transfer to others, in contrast to explicit that it is easier to transfer. The process of transferring tacit to explicit knowledge is called codification or articulation. Tacit aspects

  3. Tacit Knowledge: Revisiting the Epistemology of Knowledge

    Science.gov (United States)

    Lejeune, Michel

    2011-01-01

    The concept of tacit knowledge encompasses all of the intricacy of the different experiences that people acquire over time, and which they utilize and bring to bear in carrying out tasks effectively, reacting to unforeseen circumstances, or innovating. The intuitive nature of tacit knowledge, its particular context, and the difficulty of…

  4. Rethinking Knowledge Management: Strategies for Enhancing District-Level Teacher and Leader Tacit Knowledge Sharing

    Science.gov (United States)

    Edge, Karen

    2013-01-01

    Grounded within knowledge management (KM) theory and conceptions of tacit and explicit knowledge, this article draws on historical evidence from the Early Years Literacy Project (EYLP), a four-year instructional renewal strategy implemented across 100 schools in a large Canadian school district. The EYLP management approach included a series of…

  5. Tacit knowledge.

    Science.gov (United States)

    Walker, Alexander Muir

    2017-04-01

    Information that is not made explicit is nonetheless embedded in most of our standard procedures. In its simplest form, embedded information may take the form of prior knowledge held by the researcher and presumed to be agreed to by consumers of the research product. More interesting are the settings in which the prior information is held unconsciously by both researcher and reader, or when the very form of an "effective procedure" incorporates its creator's (unspoken) understanding of a problem. While it may not be productive to exhaustively detail the embedded or tacit knowledge that manifests itself in creative scientific work, at least at the beginning, we may want to routinize methods for extracting and documenting the ways of thinking that make "experts" expert. We should not back away from both expecting and respecting the tacit knowledge the pervades our work and the work of others.

  6. Tacit Knowledge Barriers within Franchise Organizations

    Science.gov (United States)

    Cumberland, Denise M.; Githens, Rod P.

    2010-01-01

    This paper reviews knowledge management in the context of a franchise business operation, with a focus on tacit knowledge barriers. In a franchise organization, the transfer of knowledge occurs on multiple levels and has an added level of complexity because of the number of partners and relationships. Tacit knowledge transfer should occur…

  7. TEACHING TACIT KNOWLEDGE: CAN ARTIFICAL INTELIGENCE HELP?

    Directory of Open Access Journals (Sweden)

    ŠVEC, Václav

    2014-12-01

    Full Text Available In the paper we first examine students´ ability to use tacit knowledge. We conducted the experiment to test whether the students are able to transfer and use tacit knowledge they obtained in the basic course of Strategic management. As tacit knowledge is difficult to transfer to another person we used course design with several experiential techniques to increase the students´ abilities in the field of Strategic management. For the evaluation experiment we chose to play a board game “Power Grid”, where we tested whether the students were able to use knowledge they had been taught in the basic course. As the result we found out low students´ ability to use tacit knowledge even despite the fact that in the basic course where they obtained the knowledge we used experiential techniques which force students to acquire a skill and therefore, according to Polanyi (in Schmidt, Hunter, 1993, they also acquire corresponding understanding that defies articulation, therefore tacit knowledge. According to the result of the experiment we propose the business game with the artificial intelligence as a teaching tool which can be further discussed as a tool for teaching specific tacit knowledge in the paper.

  8. The importance of team level tacit knowledge and related characteristics of high-performing health care teams.

    Science.gov (United States)

    Friedman, Leonard H; Bernell, Stephanie L

    2006-01-01

    Team level tacit knowledge is related to the collective knowledge of the team members. It is the shared experience that results in the ability to successfully anticipate the reactions of teammates in typical and nontypical situations. This study evaluates how tacit knowledge and related team characteristics influence the performance of cardiothoracic surgery teams.

  9. Uncovering tacit knowledge: a pilot study to broaden the concept of knowledge in knowledge translation.

    Science.gov (United States)

    Kothari, Anita R; Bickford, Julia J; Edwards, Nancy; Dobbins, Maureen J; Meyer, Mechthild

    2011-08-18

    All sectors in health care are being asked to focus on the knowledge-to-practice gap, or knowledge translation, to increase service effectiveness. A social interaction approach to knowledge translation assumes that research evidence becomes integrated with previously held knowledge, and practitioners build on and co-create knowledge through mutual interactions. Knowledge translation strategies for public health have not provided anticipated positive changes in evidence-based practice, possibly due in part to a narrow conceptualization of knowledge. More work is needed to understand the role of tacit knowledge in decision-making and practice. This pilot study examined how health practitioners applied tacit knowledge in public health program planning and implementation. This study used a narrative approach, where teams from two public health units in Ontario, Canada were conveniently selected. Respondents participated in individual interviews and focus groups at each site. Questions were designed to understand the role of tacit knowledge as it related to the program planning process. Data were analyzed through a combination of content analysis and thematic comparison. The findings highlighted two major aspects of knowledge that arose: the use of tacit knowledge and the integration of tacit and explicit knowledge. Tacit knowledge included: past experiences, organization-specific knowledge, community contextual knowledge, and the recognition of the tacit knowledge of others. Explicit knowledge included: research literature, the Internet, popular magazines, formal assessments (surveys and interviews), legislation and regulations. Participants sometimes deliberately combined tacit and explicit knowledge sources in planning. This pilot demonstrated that front-line public health workers draw upon both tacit knowledge and explicit knowledge in their everyday lived reality. Further, tacit knowledge plays an important role in practitioners' interpretation and implementation

  10. Tacit knowledge of caring and embodied selfhood.

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    Kontos, Pia C; Naglie, Gary

    2009-07-01

    The tacit knowledge paradigm is gaining recognition as an important source of knowledge that informs clinical decision-making. It is, however, limited by an exclusive focus on knowledge acquired through clinical practice, and a consequent neglect of the primordial and socio-cultural significance of embodied selfhood, precisely what provides the foundational structure of tacit knowledge of caring and facilitates its manifestation. Drawing on findings from a qualitative study of 43 dementia care practitioners in Ontario, Canada that utilised research-based drama and focus group methodology, we argue that embodied selfhood is fundamental to tacit knowledge of caring. Results are analysed drawing upon the theoretical precepts of embodied selfhood that are rooted in Merleau-Ponty's (1962) reconceptualisation of perception and Bourdieu's (1977, 1990) notion of habitus. We conclude with a call for further exploration of the body as a site of the production of tacit knowledge.

  11. Technical Knowledge Creation: Enabling Tacit Knowledge Use

    DEFF Research Database (Denmark)

    Søberg, Peder Veng; Chaudhuri, Atanu

    2018-01-01

    The paper investigates knowledge creation in nascent technical industries, a somewhat neglected empirical setting concerning knowledge creation. Frameworks on organizational learning and knowledge creation assume that knowledge creation depends on language creation and neglect the benefits involved...... by allowing elements of new product and process ideas to mature in a tacit form, whereas cognitive neuroscience data suggests that technical knowledge creation is largely nonlinguistic. The four case studies point to excessive reliance on group discussion, a need for more trial and error and that field tests...... and prototypes generate new learnings that save time and lowers subsequent risks. Technical knowledge creation in nascent high tech industries requires opportunities to work with and further develop knowledge in its tacit form. The paper refines frameworks on organizational learning and knowledge creation...

  12. Tacit knowledge in academia: a proposed model and measurement scale.

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    Leonard, Nancy; Insch, Gary S

    2005-11-01

    The authors propose a multidimensional model of tacit knowledge and develop a measure of tacit knowledge in academia. They discuss the theory and extant literature on tacit knowledge and propose a 6-factor model. Experiment 1 is a replication of a recent study of academic tacit knowledge using the scale developed and administered at an Israeli university (A. Somech & R. Bogler, 1999). The results of the replication differed from those found in the original study. For Experiment 2, the authors developed a domain-specific measure of academic tacit knowledge, the Academic Tacit Knowledge Scale (ATKS), and used this measure to explore the multidimensionality of tacit knowledge proposed in the model. The results of an exploratory factor analysis (n=142) followed by a confirmatory factor analysis (n=286) are reported. The sample for both experiments was 428 undergraduate students enrolled at a large public university in the eastern United States. Results indicated that a 5-factor model of academic tacit knowledge provided a strong fit for the data.

  13. Analysis on the Management of College Teachers' Tacit Knowledge

    Science.gov (United States)

    Zhang, Linying; Han, Zhijun

    2008-01-01

    Knowledge management, especially, tacit knowledge management, is a significant guarantee for the sustainable development of universities. The transfer of college teachers' tacit knowledge is the key and difficult point in tacit knowledge management of universities. This paper starts from the existence and application condition of college teachers'…

  14. Mathematical knowledge for teaching: Making the tacit more explicit in mathematics teacher education

    Science.gov (United States)

    Abdullah, Mohd Faizal Nizam Lee; Vimalanandan, Lena

    2017-05-01

    Teaching practice during school based experiences, afford an opportunity for pre service teachers to put into practice their knowledge for teaching mathematics. Like all knowledge, Mathematical Knowledge for Teaching (MKT) is held in both tacit and explicit form, making it especially difficult to study and map during instruction. This study investigates the tacit and explicit nature of MKT held by pre service teachers in a Malaysian Teacher Education Program and how it impacts the Mathematical Quality of their instruction (MQI). This study of three mathematics pre-service teachers (PSTs), utilised videos of mathematics lessons, reflective debriefs and interviews. The findings suggest that factors such as reflecting, peer-sharing, conferencing with mentors and observing support in making tacit knowledge more explicit during planning and instruction. Implications for preparation of mathematics teachers capable of high Mathematical Quality of Instruction are also discussed.

  15. A Pattern to Evaluation of Motivational Factors Affecting Knowledge Sharing

    Directory of Open Access Journals (Sweden)

    Elnaz Hajian

    2017-09-01

    Full Text Available This study aimed to identify the motivational factors affecting the willingness of employees to share knowledge and examine intrinsic and extrinsic motivational factors and influences on attitudes toward knowledge sharing and explicit and implicit knowledge sharing intention. Planned behavior pattern is used as a theoretical framework. This research was conducted in two phases. First, factors were identified according to the literature review and exploratory interviews. Then the impact of each factor was evaluated in terms of structural equation modeling. This is an empirical research and the research method is descriptive survey. Data was collected using a questionnaire and interview. The study was on the staff working in administrative units of Tehran Municipality and the number of staff at the time of study was 2230. Cluster sampling method and sample size based on population and using Cochran formula of 328 people determined that 35 persons were not held accountable. To determine the reliability of questionnaires, Cronbach’s alpha coefficient was calculated to 0.824 which was found at a high level. Data was analyzed by SPSS and LISREL software. Finally, the proposed pattern was confirmed. The results showed that the intrinsic and extrinsic motivational factors influence on the attitude of employees and the attitude influence on tacit and explicit knowledge sharing intention. Also, extrinsic motivational factors influence on tacit knowledge sharing intention and intrinsic motivational factors influence on explicit knowledge sharing intention. Extrinsic motivational factors influence on explicit knowledge sharing intention and intrinsic motivational factors influence on tacit knowledge sharing intention by the attitude and tacit knowledge sharing intention influence on explicit knowledge sharing intention.

  16. A Transactional Way of Analysing the Learning of "Tacit Knowledge"

    Science.gov (United States)

    Andersson, Joacim; Östman, Leif

    2015-01-01

    Methodological challenges point to a reconceptualization of "tacit knowledge" to "tacit knowing". The paper outlines the concept of "tacit knowing" and explores the need for educational research to reformulate questions about tacit knowledge as a practical learning concern. Using John Dewey's transactional perspective…

  17. Tacit Knowledge Barriers in Franchising: Practical Solutions

    Science.gov (United States)

    Cumberland, Denise; Githens, Rod

    2012-01-01

    Purpose: The purpose of this paper is to identify barriers that hinder tacit knowledge transfer in a franchise environment and offer a compendium of solutions that encourage franchisees and franchisors to leverage tacit knowledge as a resource for competitive advantage. Design/methodology/approach: Drawing from the research on franchise…

  18. Knowledge Management, Codification and Tacit Knowledge

    Science.gov (United States)

    Kimble, Chris

    2013-01-01

    Introduction: This article returns to a theme addressed in Vol. 8(1) October 2002 of the journal: knowledge management and the problem of managing tacit knowledge. Method: The article is primarily a review and analysis of the literature associated with the management of knowledge. In particular, it focuses on the works of a group of economists who…

  19. An Analysis of the Structure and Evaluation Methods of Individual Tacit Knowledge

    OpenAIRE

    LI, Zuo-xue; WANG, Qian; Cao, Lianzhong

    2007-01-01

    Tacit knowledge, especially individual tacit knowledge, plays a direct role in enabling an organization to attain a sustainable competitiveness. How to discern employee's tacit knowledge is a crucial step for an organization to cultivate, apply, and renew its core competency. As an inherent link with excellent performance, individual tacit knowledge refers to the knowledge which is hard to be expressed in words in certain situations. But tacit knowledge can be divided into general tacit knowl...

  20. Tacit to explicit knowledge conversion.

    Science.gov (United States)

    Cairó Battistutti, Osvaldo; Bork, Dominik

    2017-11-01

    The ability to create, use and transfer knowledge may allow the creation or improvement of new products or services. But knowledge is often tacit: It lives in the minds of individuals, and therefore, it is difficult to transfer it to another person by means of the written word or verbal expression. This paper addresses this important problem by introducing a methodology, consisting of a four-step process that facilitates tacit to explicit knowledge conversion. The methodology utilizes conceptual modeling, thus enabling understanding and reasoning through visual knowledge representation. This implies the possibility of understanding concepts and ideas, visualized through conceptual models, without using linguistic or algebraic means. The proposed methodology is conducted in a metamodel-based tool environment whose aim is efficient application and ease of use.

  1. Recognizing tacit knowledge in medical epistemology.

    Science.gov (United States)

    Henry, Stephen G

    2006-01-01

    The evidence-based medicine movement advocates basing all medical decisions on certain types of quantitative research data and has stimulated protracted controversy and debate since its inception. Evidence-based medicine presupposes an inaccurate and deficient view of medical knowledge. Michael Polanyi's theory of tacit knowledge both explains this deficiency and suggests remedies for it. Polanyi shows how all explicit human knowledge depends on a wealth of tacit knowledge which accrues from experience and is essential for problem solving. Edmund Pellegrino's classic treatment of clinical judgment is examined, and a Polanyian critique of this position demonstrates that tacit knowledge is necessary for understanding how clinical judgment and medical decisions involve persons. An adequate medical epistemology requires much more qualitative research relevant to the clinical encounter and medical decision making than is currently being done. This research is necessary for preventing an uncritical application of evidence-based medicine by health care managers that erodes good clinical practice. Polanyi's epistemology shows the need for this work and provides the structural core for building an adequate and robust medical epistemology that moves beyond evidence-based medicine.

  2. Clinical teachers' tacit knowledge of basic pedagogic principles.

    Science.gov (United States)

    McLeod, P J; Meagher, T; Steinert, Y; Schuwirth, L; McLeod, A H

    2004-02-01

    Academic faculty members in medical schools rarely receive formal instruction in basic pedagogic principles; nevertheless many develop into competent teachers. Perhaps they acquire tacit knowledge of these principles with teaching experience. This study was designed to assess clinical teachers' tacit knowledge of basic pedagogic principles and concepts. The authors developed a multiple-choice question (MCQ) exam based on 20 pedagogic principles judged by a panel of education experts to be important for clinical teaching. Three groups of clinician-educators sat the test: (1) clinicians with advanced education training and experience; (2) internal medicine specialists; (3) surgical specialists. All four groups of clinicians-educators passed the test, indicating that they possess a reasonable tacit knowledge of basic pedagogic principles. Those with advanced education training performed much better than members of the other two groups while specialists and residents working in teaching hospitals outperformed specialists from non-teaching hospitals. It is possible that converting this tacit knowledge to explicit knowledge may improve individual teaching effectiveness.

  3. A knowledge creation info-structure to acquire and crystallize the tacit knowledge of health-care experts.

    Science.gov (United States)

    Abidi, Syed Sibte Raza; Cheah, Yu-N; Curran, Janet

    2005-06-01

    Tacit knowledge of health-care experts is an important source of experiential know-how, yet due to various operational and technical reasons, such health-care knowledge is not entirely harnessed and put into professional practice. Emerging knowledge-management (KM) solutions suggest strategies to acquire the seemingly intractable and nonarticulated tacit knowledge of health-care experts. This paper presents a KM methodology, together with its computational implementation, to 1) acquire the tacit knowledge possessed by health-care experts; 2) represent the acquired tacit health-care knowledge in a computational formalism--i.e., clinical scenarios--that allows the reuse of stored knowledge to acquire tacit knowledge; and 3) crystallize the acquired tacit knowledge so that it is validated for health-care decision-support and medical education systems.

  4. Benchmarks in Tacit Knowledge Skills Instruction

    DEFF Research Database (Denmark)

    Tackney, Charles T.; Strömgren, Ole; Sato, Toyoko

    2006-01-01

    of an undergraduate business school education. This paper presents case analysis of the research-oriented participatory education curriculum developed at Copenhagen Business School because it appears uniquely suited, by a curious mix of Danish education tradition and deliberate innovation, to offer an educational......While the knowledge management literature has addressed the explicit and tacit skills needed for successful performance in the modern enterprise, little attention has been paid to date in this particular literature as to how these wide-ranging skills may be suitably acquired during the course...... experience more empowering of essential tacit knowledge skills than that found in educational institutions in other national settings. We specify the program forms and procedures for consensus-based governance and group work (as benchmarks) that demonstrably instruct undergraduates in the tacit skill...

  5. Tacit Knowledge Transfer through Global Narratives

    NARCIS (Netherlands)

    G. Touburg (Giorgio); C.I.S.G. Lee (Colin)

    2013-01-01

    textabstractA central topic in the knowledge management literature is the distinction between codified and tacit knowledge: the former refers to knowledge that is easily transmittable through formal, systematic language and communicated through blueprints, maps, manuals and similar formats, the

  6. Marketing practitioner’s tacit knowledge acquisition using Repertory Grid Technique (RTG)

    Science.gov (United States)

    Azmi, Afdhal; Adriman, Ramzi

    2018-05-01

    The tacit knowledge of Marketing practitioner’s experts is excellent resources and priceless. It takes into account their experiential, skill, ideas, belief systems, insight and speculation into management decision-making. This expertise is an individual intuitive judgment and personal shortcuts to complete the work efficiently. Tacit knowledge of Marketing practitioner’s experts is one of best problem solutions in marketing strategy, environmental analysis, product management and partner’s relationship. This paper proposes the acquisition method of tacit knowledge from Marketing practitioner’s using Repertory Grid Technique (RGT). The RGT is a software application for tacit acquisition knowledge to provide a systematic approach to capture and acquire the constructs from an individual. The result shows the understanding of RGT could make TKE and MPE get a good result in capturing and acquiring tacit knowledge of Marketing practitioner’s experts.

  7. Final report for Palestine knowledge-sharing network enhancing ...

    International Development Research Centre (IDRC) Digital Library (Canada)

    Naser Qadous

    2013-08-27

    Aug 27, 2013 ... needs a Chief Knowledge Officer, a position designed for someone who can connect the loose ends between ... included, "the role of technology in knowledge sharing/management," "the resources of tacit ... Financial Report:.

  8. When Tacit is Not Tacit Enough: A Heideggerian Critique of Collins’ “Tacit” Knowledge

    Directory of Open Access Journals (Sweden)

    Ben Trubody

    2013-12-01

    Full Text Available Some of the problems that Harry Collins has faced in his general framework for theorizing tacit and explicit knowledge are, I will argue, due to an inadequate formulation of the problem. It is this inadequacy that has led to pseudo-problems regarding the ‘tacit’ in general. What-is-more, the vehicle for his theory as objectified in ‘strings’ is symptomatic of the problem that his division of tacit and explicit faces. I will argue that the philosophy of Martin Heidegger will give us adequate conceptual tools to re-think Collins’ general framework, to help us understand the origins of these problems, and possibly indicate a way to solve them. To which ends I suggest that either the tacit Collins has in mind is either not truly tacit or it is not tacit enough.

  9. The role of tacit knowledge in the work context of nursing.

    Science.gov (United States)

    Herbig, B; Büssing, A; Ewert, T

    2001-06-01

    Previous research on the role of tacit knowledge is ambiguous. Some studies show the superiority of expertise, while other studies found experts would not be better than laymen. This paper aims at clarifying the contribution of tacit knowledge to expertise in the domain of nursing. Two important concepts for dealing with critical situations are outlined - tacit knowledge and experience-guided working. The framework of tacit knowledge and experience-guided working can contribute to an explanation of the ambiguous results. Tacit knowledge is acquired implicitly in the course of working and is therefore not subject to reflection. For this reason it can contain erroneous or problematic contents. A method for the explication of tacit knowledge was developed and a laboratory study with 16 experienced nurses conducted. In the laboratory study the nurses had to deal with a critical nursing situation that was developed in co-operation with nursing experts. The explicit knowledge of the nurses was tested before the laboratory study. No systematic differences in explicit knowledge could be observed, i.e. differences in performance could not be attributed to this knowledge mode. Results from multidimensional scaling procedures illustrate differences in the tacit knowledge of nurses who successfully accomplished the critical situation and those who did not. The findings are in line with the assumption that experience-guided working is of the utmost importance for dealing with critical situations. Consequences of these results for nursing and person-related services in general are discussed and the aim of future research is outlined.

  10. Teacher Effectiveness of Secondary School Teachers with High Tacit Knowledge

    Science.gov (United States)

    Mumthas, N. S.; Blessytha, Anwar

    2009-01-01

    To be a great teacher, more than content knowledge, teacher also needs practical and technical knowledge that contribute to teacher effectiveness. A teacher with high tacit knowledge is usually considered an expert teacher. The purpose of this study is to find out whether teachers with high tacit knowledge give equal preference to the various…

  11. Search and capture of tacit knowledge and their transference to work

    International Nuclear Information System (INIS)

    Lucas, A. S.

    2006-01-01

    The organizational changes due to internal promotion or personal rotation require that new workers acquire proper training adapted to needed knowledge, abilities and attitudes. Training should allow make their work suitably. It is not enough teaching associated technical competence to the technology but it is necessary to complement them with abilities associated to the interaction with the people at social level, communication, team work... etc. current training programs tries to reach two objectives, one focused on providing explicit knowledge (gathered in documents, procedures, others) and on other centred in the tacit knowledge. This tacit knowledge is most of the times no structured, nor recorded in document. Implicitly, tacit knowledge remains in outcome workers (manners to work, attitude to face activities, relationship with peers, clients or others. Usually, new worker is able to catch tacit knowledge during on-the-job training process in contact with the outcomes worker (always the training program include this phase of overlap). The best would be to collect and transfer tacit knowledge, at least critic knowledge associated to the job position. This paper presents an overview of important points associated to the tools to retain the explicit knowledge and two tools to capture the tacit knowledge. In addition, main concepts and definitions of these tools will be briefly describes, and benefits to incorporate these tools to the organization dynamics, as well. These tools will cause safer, reliable and efficient organization. (Author)

  12. Knowledge sharing at the World Bank

    International Nuclear Information System (INIS)

    Denning, S.

    2004-01-01

    The World Bank is thus one of many organizations that have recognized that knowledge sharing is a central driver of the 21st century economy. The World Bank experience replicates what has been learned in many organizations that have attempted to implement an organization-wide program over the last eight years. Here are ten main features of that experience. 1. Knowledge sharing requires seven basic elements: strategy of knowledge management; organizing for knowledge management; budget of knowledge management; incentives for knowledge management; communities of practice; technology of knowledge management; measurement of KM strategy. 2. Communities of practice are the key to knowledge sharing. 3. Virtual community members also need physical interactions. 4. Passion is the driving force behind communities of practice. 5. Tacit knowledge can be at least partially captured. 6. Knowledge sharing has an inside-out and outside-in dynamic. 7. Storytelling is needed to ignite knowledge sharing. 8. Knowledge sharing is at some point confused with IT. 9. Vibrant communities of practice attract new talents. 10. Organizations are in different stages of knowledge sharing

  13. Considering the Artistry and Epistemology of Tacit Knowledge and Knowing

    Science.gov (United States)

    Toom, Auli

    2012-01-01

    The concepts of tacit knowledge and tacit knowing have been of interest to philosophers and epistemologists as well as behavioral and social scientists. The tacit dimension can be found in both individual and collective practices in versatile, implicit, informal, and unintentional ways. There is no clear, broadly accepted definition of tacit…

  14. Non-formal learning and tacit knowledge in professional work.

    Science.gov (United States)

    Eraut, M

    2000-03-01

    This paper explores the conceptual and methodological problems arising from several empirical investigations of professional education and learning in the workplace. 1. To clarify the multiple meanings accorded to terms such as 'non-formal learning', 'implicit learning' and 'tacit knowledge', their theoretical assumptions and the range of phenomena to which they refer. 2. To discuss their implications for professional practice. A largely theoretical analysis of issues and phenomena arising from empirical investigations. The author's typology of non-formal learning distinguishes between implicit learning, reactive on-the-spot learning and deliberative learning. The significance of the last is commonly overemphasized. The problematic nature of tacit knowledge is discussed with respect to both detecting it and representing it. Three types of tacit knowledge are discussed: tacit understanding of people and situations, routinized actions and the tacit rules that underpin intuitive decision-making. They come together when professional performance involves sequences of routinized action punctuated by rapid intuitive decisions based on tacit understanding of the situation. Four types of process are involved--reading the situation, making decisions, overt activity and metacognition--and three modes of cognition--intuitive, analytic and deliberative. The balance between these modes depends on time, experience and complexity. Where rapid action dominates, periods of deliberation are needed to maintain critical control. Finally the role of both formal and informal social knowledge is discussed; and it is argued that situated learning often leads not to local conformity but to greater individual variation as people's careers take them through a series of different contexts. This abstract necessarily simplifies a more complex analysis in the paper itself.

  15. EO Model for Tacit Knowledge Externalization in Socio-Technical Enterprises

    Directory of Open Access Journals (Sweden)

    Shreyas Suresh Rao

    2017-03-01

    Full Text Available Aim/Purpose: A vital business activity within socio-technical enterprises is tacit knowledge externalization, which elicits and explicates tacit knowledge of enterprise employees as external knowledge. The aim of this paper is to integrate diverse aspects of externalization through the Enterprise Ontology model. Background: Across two decades, researchers have explored various aspects of tacit knowledge externalization. However, from the existing works, it is revealed that there is no uniform representation of the externalization process, which has resulted in divergent and contradictory interpretations across the literature. Methodology\t: The Enterprise Ontology model is constructed step-wise through the conceptual and measurement views. While the conceptual view encompasses three patterns that model the externalization process, the measurement view employs certainty-factor model to empirically measure the outcome of the externalization process. Contribution: The paper contributes towards knowledge management literature in two ways. The first contribution is the Enterprise Ontology model that integrates diverse aspects of externalization. The second contribution is a Web application that validates the model through a case study in banking. Findings: The findings show that the Enterprise Ontology model and the patterns are pragmatic in externalizing the tacit knowledge of experts in a problem-solving scenario within a banking enterprise. Recommendations for Practitioners\t: Consider the diverse aspects (what, where, when, why, and how during the tacit knowledge externalization process. Future Research:\tTo extend the Enterprise Ontology model to include externalization from partially automated enterprise systems.

  16. Tacit Knowledge in Online Learning: Community, Identity, and Social Capital

    Science.gov (United States)

    Oztok, Murat

    2013-01-01

    This article discusses the possibilities that tacit knowledge could provide for social constructivist pedagogies; in particular, pedagogies for online learning. Arguing that the tacit dimension of knowledge is critical for meaning making in situated learning practices and for a community of practice to function, the article considers whether…

  17. The Socially Skilled Teacher and the Development of Tacit Knowledge

    Science.gov (United States)

    Elliott, Julian G.; Stemler, Steven E.; Sternberg, Robert J.; Grigorenko, Elena L.; Hoffman, Newman

    2011-01-01

    Skilled interpersonal relations are crucial for effective teaching and learning but much professional knowledge here is tacit and thus not easily communicated. This article presents the results of a study that examined the tacit knowledge of trainee and experienced teachers in relation to various problematic interpersonal aspects of school life.…

  18. Tacit Knowledge Generation and Inter-Organizational Memory Development in a Supply Chain Context

    Directory of Open Access Journals (Sweden)

    Iskander Zouaghi

    2011-10-01

    Full Text Available In recent years, particular attention has been paid to knowledge management and organizational learning in general and tacit knowledge management and organizational memory in particular. This interest is driven by saturation of various markets, innovation speed and increasingly uncertain environments that have led companies to organize and structure themselves as parts of supply chains, by focusing on their core competencies and outsourcing non value-added and less strategic activities. Developing distinctive competencies under such circumstances comes from tacit knowledge learning, creation and memorization. In this paper, we first analyze tacit knowledge from different perspectives; we show how individuals and organizations can learn from tacit knowledge and how they also create new relational and collaborative tacit knowledge from individual, organizational and inter-organizational learning. We then explore how this knowledge can be capitalized into inter-organizational memory which is independent of individuals and organizations within the supply chain.

  19. TACIT, EXPLICIT, AND CULTURAL KNOWLEDGE IN DEMAND PLANNING

    Directory of Open Access Journals (Sweden)

    ANDRÉ EDUARDO MIRANDA DOS SANTOS

    2010-04-01

    Full Text Available Demand planning consists in a set of steps which evolves two main types of knowledge: tacit and explicit. It is under these types of knowledge that the present article was developed. It aimed at relating the concept of demand planning with knowledge management, but delimited to its tacit, explicit, and cultural knowledge components. An exploratory research was done with five companies. Therefore, the study was characterized as multicases and evolded enterviews, observations, and documents analysis. The analysis was made by content analysis. The results evidenced the presence of a set of components related to the three types of knowledge in demand planning like: information technology tools, professional experience, collective interation, social relations, and a corporative view, which leads the company´ business.

  20. Knowledge sharing and social interaction within MNEs

    NARCIS (Netherlands)

    Noorderhaven, N.G.; Harzing, A.W.K.

    2009-01-01

    Social interaction between managers from different units of a multinational enterprise (MNE) has been shown to be an important factor stimulating intra-MNE knowledge-sharing. Face-to-face social interactions form a communication channel particularly conducive to the transfer of tacit, non-codified

  1. The use of tacit knowledge in occupational safety and health management systems.

    Science.gov (United States)

    Podgórski, Daniel

    2010-01-01

    A systematic approach to occupational safety and health (OSH) management and concepts of knowledge management (KM) have developed independently since the 1990s. Most KM models assume a division of knowledge into explicit and tacit. The role of tacit knowledge is stressed as necessary for higher performance in an enterprise. This article reviews literature on KM applications in OSH. Next, 10 sections of an OSH management system (OSH MS) are identified, in which creating and transferring tacit knowledge contributes significantly to prevention of occupational injuries and diseases. The roles of tacit knowledge in OSH MS are contrasted with those of explicit knowledge, but a lack of a model that would describe this process holistically is pointed out. Finally, examples of methods and tools supporting the use of KM in OSH MS are presented and topics of future research aimed at enhancing KM applications in OSH MS are proposed.

  2. The experimenters' regress reconsidered: Replication, tacit knowledge, and the dynamics of knowledge generation.

    Science.gov (United States)

    Feest, Uljana

    2016-08-01

    This paper revisits the debate between Harry Collins and Allan Franklin, concerning the experimenters' regress. Focusing my attention on a case study from recent psychology (regarding experimental evidence for the existence of a Mozart Effect), I argue that Franklin is right to highlight the role of epistemological strategies in scientific practice, but that his account does not sufficiently appreciate Collins's point about the importance of tacit knowledge in experimental practice. In turn, Collins rightly highlights the epistemic uncertainty (and skepticism) surrounding much experimental research. However, I will argue that his analysis of tacit knowledge fails to elucidate the reasons why scientists often are (and should be) skeptical of other researchers' experimental results. I will present an analysis of tacit knowledge in experimental research that not only answers to this desideratum, but also shows how such skepticism can in fact be a vital enabling factor for the dynamic processes of experimental knowledge generation. Copyright © 2016 Elsevier Ltd. All rights reserved.

  3. Does Tacit Knowledge Predict Organizational Performance? A Scrutiny of Firms in the Upstream Sector in Nigeria

    Directory of Open Access Journals (Sweden)

    Vincent I.O Odiri

    2016-02-01

    Full Text Available This paper examined tacit knowledge so as to see whether tacit knowledge when properly put to use can lead to improved performance by upstream sector firms in Nigeria. Knowledge as we believe, is very vital to both corporate entities and individuals. Knowledge encompasses both explicit and tacit. This paper focused on one aspect of knowledge – ‘tacit’ which is in the psyche or brain of the individual possessing it. Inspite of the central role it plays, tacit knowledge has been downplayed by most firms. However, we adopted a survey research design via questionnaires administered to 504 employees randomly selected from 3 different oil firms. The data obtained were analyzed using inferential statistics. Also, multi-collinearity diagnoses of tacit knowledge and organizational performance was performed. The result suggests that tacit knowledge is linearly correlated with organizational performance. This implies that tacit knowledge predicts organizational performance. This study is significant in that the findings would be useful to management of firms, as it divulge how tacit knowledge when properly harnessed can lead to increased performance. Most prior studies in this area were conducted in other countries, hence our study is one of the first in Nigeria that examined tacit knowledge and organizational performance.

  4. The acquisition of tacit knowledge in medical education: learning by doing.

    Science.gov (United States)

    McLeod, P J; Steinert, Y; Meagher, T; Schuwirth, L; Tabatabai, D; McLeod, A H

    2006-02-01

    This study was designed to assess medical school teachers' tacit knowledge of basic pedagogic principles and to explore the specific character of the knowledge base. We developed a 50-item, multiple-choice question test based on important pedagogic principles, and classified all questions as requiring either declarative or procedural knowledge. A total of 72 medical teachers representing 5 different groups of clinicians and educators agreed to sit the test. Teachers in all 5 groups performed well on the test of tacit pedagogic knowledge but those with advanced education degrees, or local recognition as experts, performed best. All test takers performed best on questions requiring procedural knowledge. Medical teachers possess tacit knowledge of basic pedagogic principles. Superior test performance on questions requiring procedural knowledge is consistent with their working in a clinical environment characterised by repeated procedural activities.

  5. Tacit knowledge and visual expertise in medical diagnostic reasoning: implications for medical education.

    Science.gov (United States)

    Heiberg Engel, Peter Johan

    2008-01-01

    Much education--especially at the university level--has been criticized for having primarily dealt with explicit knowledge, i.e. those aspects of mental activities, which are verbal and conscious. Furthermore, research in medical diagnostic reasoning has been criticized for having focused on the specialty of intern medicine, while specialties with other skills, i.e. perceptive skills within pathology and radiology, have been ignored. To show that the concept of tacit knowledge is important in medical education-at all levels and in medical diagnostic reasoning. Describing how tacit knowledge according to Michael Polany, is experienced and expressed in day-to-day life, it is shown that there is a tacit dimension to all knowledge. Reviewing recent literature on medical diagnostic reasoning, it is shown that tacit knowledge is recognized in connection with concepts such as "non-analytical reasoning" and "dual process of reasoning." It is important that educators are trained in how explicit and implicit knowledge is attained and that tacit knowledge is included in educational programmes of all medical specialties.

  6. An approach to enrich online medical Problem-Based Learning with tacit healthcare knowledge.

    Science.gov (United States)

    Cheah, Yu-N; Rashid, Faridah Abdul; Abidi, Syed Sibte Raza

    2003-01-01

    Existing Problem-Based Learning (PBL) problems, though suitable in their own right for teaching purposes, are limited in their potential to evolve by themselves and to create new knowledge. Presently, they are based on textbook examples of past cases and/or cases that have been transcribed by a clinician. In this paper, we present (a) a tacit healthcare knowledge representation formalism called Healthcare Scenarios, (b) the relevance of healthcare scenarios in PBL in healthcare and medicine, (c) a novel PBL-Scenario-based tacit knowledge explication strategy and (d) an online PBL Problem Composer and Presenter (PBL-Online) to facilitate the acquisition and utilisation of expert-quality tacit healthcare knowledge to enrich online PBL. We employ a confluence of healthcare knowledge management tools and Internet technologies to bring tacit healthcare knowledge-enriched PBL to a global and yet more accessible level.

  7. Productivity? Domain Complexity vs. Tacit Knowledge

    DEFF Research Database (Denmark)

    Madsen, Erik Skov; Mikkelsen, Lars Lindegaard

    This paper discusses productivity in relation to tacit knowledge (which in the paper is regarded as skills, experiences, competences and attitudes) and domain complexity. The study is based on five very different case studies; three studies are conducted in Den¬mark, China, and the Czech Republic...

  8. [Construction of inheritance way of acupuncture and moxibustion science based on tacit knowledge].

    Science.gov (United States)

    Shen, Mei-Hong; Dong, Qin

    2013-03-01

    The conception and characteristics of tacit knowledge and the tacit knowledge in the science of acupuncture-moxibustion are analyzed in this paper. It is proposed that the attention should be paid to digging the tacit knowledge in the science of acupuncture-moxibustion and constructing the corresponding inheritance way, which could effectively improve the students' cultivation quality and reach the aim of talent cultivation centered on the clinical thinking ability, acupuncture operation skill and clinical innovation ability.

  9. [Tacit and explicit knowledge: comparative analysis of the prioritization of maternal health problems in Mexico].

    Science.gov (United States)

    Moreno Zegbe, Estephania; Becerril Montekio, Víctor; Alcalde Rabanal, Jacqueline

    To identify coincidences and differences in the identification and prioritization of maternal healthcare service problems in Mexico based on the perspective of tacit knowledge and explicit knowledge that may offer evidence that can contribute to attaining the Sustainable Development Goals. Mixed study performed in three stages: 1) systematization of maternal healthcare service problems identified by tacit knowledge (derived from professional experience); 2) identification of maternal healthcare service problems in Latin America addressed by explicit knowledge (scientific publications); 3) comparison between the problems identified by tacit and explicit knowledge. The main problems of maternal health services identified by tacit knowledge are related to poor quality of care, while the predominant problems studied in the scientific literature are related to access barriers to health services. Approximately, 70% of the problems identified by tacit knowledge are also mentioned in the explicit knowledge. Conversely, 70% of the problems identified in the literature are also considered by tacit knowledge. Nevertheless, when looking at the problems taken one by one, no statistically significant similarities were found. The study discovered that the identification of maternal health service problems by tacit knowledge and explicit knowledge is fairly comparable, according to the comparability index used in the study, and highlights the interest of integrating both approaches in order to improve prioritization and decision making towards the Sustainable Development Goals. Copyright © 2017 SESPAS. Publicado por Elsevier España, S.L.U. All rights reserved.

  10. The tacit care knowledge in reflective writing – a practical wisdom

    Directory of Open Access Journals (Sweden)

    Linda Rykkje

    2017-09-01

    Full Text Available Background: The Norwegian municipal welfare system provides home healthcare and residential services to a growing population of older people. The skills and competence of the personnel providing these services need to keep pace with demand, and continuing education is vital. A concern, though, is the way positivist knowledge permeates both education and healthcare services; recognising other types of knowledge, such as tacit knowledge together with practical wisdom, is important to complement the focus on evidence-based practice. Aims and objectives: This article addresses the need for healthcare professionals to develop open-minded reflection in writing and in action, as keys to expressing tacit knowledge and thus making it more visible. Moreover, tacit knowledge may also represent practical wisdom, or ‘phronesis’. The aim is to bring forward examples of the often invisible and unrecognised expertise held by experienced nurses and other healthcare professionals. Method: This discussion paper is based on reflection notes written by students doing continuing education in advanced gerontology. Some of the situational dilemmas that students bring forward in their texts are retold, and these stories represent traces of tacit care knowledge, and practical wisdom or phronesis. Findings: Reflection may strengthen students’ ethical autonomy and imagination, which is important in healthcare professionals’ caregiving. Reflective writing is part of the educational pathway and contributes to the development of personal tacit knowledge and wisdom. The experiences put forward in the student’s stories become part of their ability to act and care; this embodied knowledge is understood as part of what phronesis might be. Implications for practice: Fostering healthcare professionals’ self-awareness through reflection can help them come to a realisation and understanding that opens up new alternatives for action Reflection may increase awareness of

  11. Articulation of tacit and complex knowledge

    DEFF Research Database (Denmark)

    Kristiansen, Per; Hansen, Poul H. Kyvsgård; Nielsen, Louise Møller

    2009-01-01

    The paper focuses on the articulation of tacit and complex knowledge by taking outset in a specific methodology: LEGO® SERIOUS PLAYTM. In order to expand the methodology and to develop it further we propose to regard it as a language. By choosing a language view we are able to ably a language...

  12. Organizational Approaches to Managing Tacit Knowledge Loss of Legacy System Information Technology Professionals

    Science.gov (United States)

    Bitner, Michael

    2012-01-01

    Information Technology (IT) employment shortages may be related to employee retirement or normal attrition. Within IT job shortages, tacit knowledge is lost when employees retire or leave organizations. Tacit knowledge is unwritten or unspoken knowledge that is not easily articulated, and exists only with the individuals who obtain the knowledge…

  13. Tacit Knowledge Capture and the Brain-Drain at Electrical Utilities

    Science.gov (United States)

    Perjanik, Nicholas Steven

    As a consequence of an aging workforce, electric utilities are at risk of losing their most experienced and knowledgeable electrical engineers. In this research, the problem was a lack of understanding of what electric utilities were doing to capture the tacit knowledge or know-how of these engineers. The purpose of this qualitative research study was to explore the tacit knowledge capture strategies currently used in the industry by conducting a case study of 7 U.S. electrical utilities that have demonstrated an industry commitment to improving operational standards. The research question addressed the implemented strategies to capture the tacit knowledge of retiring electrical engineers and technical personnel. The research methodology involved a qualitative embedded case study. The theories used in this study included knowledge creation theory, resource-based theory, and organizational learning theory. Data were collected through one time interviews of a senior electrical engineer or technician within each utility and a workforce planning or training professional within 2 of the 7 utilities. The analysis included the use of triangulation and content analysis strategies. Ten tacit knowledge capture strategies were identified: (a) formal and informal on-boarding mentorship and apprenticeship programs, (b) formal and informal off-boarding mentorship programs, (c) formal and informal training programs, (d) using lessons learned during training sessions, (e) communities of practice, (f) technology enabled tools, (g) storytelling, (h) exit interviews, (i) rehiring of retirees as consultants, and (j) knowledge risk assessments. This research contributes to social change by offering strategies to capture the know-how needed to ensure operational continuity in the delivery of safe, reliable, and sustainable power.

  14. Assessing Knowledge Sharing Among Academics: A Validation of the Knowledge Sharing Behavior Scale (KSBS).

    Science.gov (United States)

    Ramayah, T; Yeap, Jasmine A L; Ignatius, Joshua

    2014-04-01

    There is a belief that academics tend to hold on tightly to their knowledge and intellectual resources. However, not much effort has been put into the creation of a valid and reliable instrument to measure knowledge sharing behavior among the academics. To apply and validate the Knowledge Sharing Behavior Scale (KSBS) as a measure of knowledge sharing behavior within the academic community. Respondents (N = 447) were academics from arts and science streams in 10 local, public universities in Malaysia. Data were collected using the 28-item KSBS that assessed four dimensions of knowledge sharing behavior namely written contributions, organizational communications, personal interactions, and communities of practice. The exploratory factor analysis showed that the items loaded on the dimension constructs that they were supposed to represent, thus proving construct validity. A within-factor analysis revealed that each set of items representing their intended dimension loaded on only one construct, therefore establishing convergent validity. All four dimensions were not perfectly correlated with each other or organizational citizenship behavior, thereby proving discriminant validity. However, all four dimensions correlated with organizational commitment, thus confirming predictive validity. Furthermore, all four factors correlated with both tacit and explicit sharing, which confirmed their concurrent validity. All measures also possessed sufficient reliability (α > .70). The KSBS is a valid and reliable instrument that can be used to formally assess the types of knowledge artifacts residing among academics and the degree of knowledge sharing in relation to those artifacts. © The Author(s) 2014.

  15. A Model of a Tacit Knowledge Transformation for the Service Department in a Manufacturing Company: A Case Study

    Directory of Open Access Journals (Sweden)

    Dudek Adam

    2016-01-01

    Full Text Available This article elaborates on the development of a dedicated model of a tacit knowledge transformation for the service department in a manufacturing company. The four main components of the tacit knowledge transformation process are formulated: (1 tacit knowledge source identification, (2 tacit knowledge acquisition, (3 tacit knowledge determination and formalization, and (4 knowledge classification. The proposed model is illustrated by examples on the use of the methods: automatic recognition of speech, natural language processing, and automatic object recognition in the tacit knowledge transformation process in order to obtain a formalized procedure for the service department in a manufacturing company. This is followed by a discussion of the results of the research experiments.

  16. Raising the question of dignity through knowledge about tacit practices and politics: sharing learning from the Norwegian welfare state

    Directory of Open Access Journals (Sweden)

    Oddgeir Synnes

    2017-09-01

    Full Text Available The focus of this special issue is some of the main tacit policies and practices in the Norwegian welfare state. By looking at what is tacit, mute, unarticulated and neglected we will contribute to raising and presenting knowledge about the social and ethical question of dignity in welfare. This introductory article will first give a short overview of the historical background of the Norwegian welfare state and some of its current features. This will be followed by our positioning of the Norwegian welfare state as situated within complex practices, political discourses and dimensions that might be characterised as tacit, implicit or unarticulated. The article aims to discuss the concept of dignity in welfare services, at the individual and structural level, by asking ‘what kind of practices and structural conditions preserve dignity and where might dignity be violated, ignored or left out?’ The various articles in this special issue of the International Practice Development Journal illuminate what can be said and what is mute and tacit in different ways, and consider a range of practice-based responses. By revealing tacit dimensions in the Norwegian welfare this issue offers important insight into practices and discourses where dignity is at stake. It is a requirement of us all that we revisit dignity and its location and representation in our health systems to ensure it is not left behind as the state and other systems within it evolve.

  17. A model to capture and manage tacit knowledge using a multiagent system

    Science.gov (United States)

    Paolino, Lilyam; Paggi, Horacio; Alonso, Fernando; López, Genoveva

    2014-10-01

    This article presents a model to capture and register business tacit knowledge belonging to different sources, using an expert multiagent system which enables the entry of incidences and captures the tacit knowledge which could fix them. This knowledge and their sources are evaluated through the application of trustworthy algorithms that lead to the registration of the data base and the best of each of them. Through its intelligent software agents, this system interacts with the administrator, users, with the knowledge sources and with all the practice communities which might exist in the business world. The sources as well as the knowledge are constantly evaluated, before being registered and also after that, in order to decide the staying or modification of its original weighting. If there is the possibility of better, new knowledge are registered through the old ones. This is also part of an investigation being carried out which refers to knowledge management methodologies in order to manage tacit business knowledge so as to make the business competitiveness easier and leading to innovation learning.

  18. 'Keep complaining til someone listens': Exchanges of tacit healthcare knowledge in online illness communities.

    Science.gov (United States)

    Foster, Drew

    2016-10-01

    This article examines online exchanges of advice and knowledge among patients. It draws a distinction between explicit healthcare knowledge (i.e., facts about symptoms and treatments) and tacit healthcare knowledge (i.e., know-how about navigating the healthcare system). Based on analysis of message board interactions at a prominent online illness community, I find that patients routinely encourage one another to exercise agency strategically in clinical encounters by honing specific interactional skills. I isolate three major techniques that are advocated within the community (affect regulation, information management, and treatment persistence) and frame them as discrete examples of tacit healthcare knowledge. I argue that tacit healthcare knowledge constitutes a potentially potent source of empowerment for patients that can help them to receive their desired form of care from the health system and to negotiate relationships with medical professionals and institutions. I conclude by discussing how the concept of tacit healthcare knowledge further clarifies the wide variety of lay knowledge exchanged among patients online. Copyright © 2016 Elsevier Ltd. All rights reserved.

  19. Students’ Attitudes Towards Career in the Tourism Industry – Implications for Tacit Knowledge Management

    Directory of Open Access Journals (Sweden)

    Marlena A. Bednarska

    2013-01-01

    Full Text Available The success of tacit knowledge management lies in firms’ capabilities to attract and retain employees possessing unique knowledge. The purpose of the paper is to investigate students’ attitudes towards career in tourism in the context of tacit knowledge management. The study was conducted on the group of 345 undergraduates and graduates enrolled in tourism and hospitality studies in Poznan. Research revealed that majority of students plan short-term career in tourism, which entails tacit knowledge leakage outside the tourism industry. It was also found that students’ attitudes towards tourism careers are significantly influenced by previous work experience and satisfaction with the studies.

  20. Tacit Knowledge in Military Leadership: Evidence of Construct Validity

    National Research Council Canada - National Science Library

    Hedlund, Jennifer

    1998-01-01

    Army officers within the command structure of 44 CONUS battalions were administered tests developed to measure the tacit leadership knowledge of platoon leaders, company commanders and battalion commanders...

  1. The use of information technologies for knowledge sharing by secondary healthcare organisations in New Zealand.

    Science.gov (United States)

    Ali, Nor'ashikin; Whiddett, Dick; Tretiakov, Alexei; Hunter, Inga

    2012-07-01

    To explore the extent of use of information technologies (ITs) for knowledge sharing by secondary healthcare organisations in New Zealand. We used a self-administered questionnaire to survey Chief Information Officers at all 21 of New Zealand's District Health Boards regarding the extent to which their organisations use knowledge sharing activities involving ITs. The list of activities to include in the questionnaire was compiled by reviewing the literature. We analysed the extent of use of the knowledge sharing activities using descriptive statistics, repeated measures ANOVA, and correlation analysis. The response rate was 76%. Although all the responding organisations reported using ITs to share knowledge, they used ITs to share documents significantly more than to support discussions or to connect employees to experts. Discussions via teleconferencing, videoconferencing, and email lists were significantly more common than discussions via social media technologies: electronic discussion forums, blogs, and on-line chatrooms. There were significant positive correlations between publishing and accessing documents, between using teleconferencing and using videoconferencing, and between publishing and finding contact details of experts. New Zealand's District Health Boards are using a range of ITs to share knowledge. Knowledge sharing activities emphasising the sharing of explicit knowledge (via exchanging documents in electronic form) are significantly more common than knowledge sharing activities emphasising the sharing of tacit knowledge (via technology-mediated discussions and via using technology to connect employees to experts). In view of the evidence in the literature that information technology may be highly effective in supporting tacit knowledge exchanges, our results suggest that health organisations should consider greater adoption of ITs for sharing tacit knowledge. The finding that several organisations are currently making extensive use of

  2. The Retention of Tacit Knowledge in Higher Learning Administration

    Science.gov (United States)

    Muniz, Andrew Everardo

    2013-01-01

    Higher education institutions (HEIs) could be among organizations without effective programs for preserving tacit knowledge (TK) when knowledge workers retire, quit, take a leave of absence, or are terminated. The theoretical underpinnings of this study were neuroscience related to brain learning physiology, transformational leadership theory,…

  3. Precarity of Megapolis and Professional Identity in the Context of Tacit Knowledge

    Directory of Open Access Journals (Sweden)

    Oxana Yu. Posukhova

    2016-12-01

    Full Text Available Rapid urbanization and globalization change the old forms of social life. A modern city is presented as a space defined by routine behavioral rules. Institutional and technological changes cause increased instability and uncertainty for the megalopolis inhabitant, this is accompanied by changes in usual forms of employment in the direction of "flexibility" and therefore precarization. Precarity has become a significant feature of our society. This paper focuses on the problem of precariatization from an erosion of professional identity in conditions of frequent job changes and internalization of tacit knowledge. Tacit knowledge serves as a transmission mechanism between professional identity and position of precarity on the labor market. On the one hand, the lack of professional identity is a barrier for tacit knowledge and incorporation into a professional network. In turn, a precarit has not tacit and specialized knowledge to become an unsuccessful position. Every time he must start all over again, becoming a novice. Continuous career change does not allow to use a explicit skills and become a professional in a certain field, and as a result create a professional identity. Person flashed as a tile set in a kaleidoscope of situational techniques. And he is deprived of personal integrity in the case of non-permanent employment.

  4. Song of the Open Road: Business Students Blog about Tacit Knowledge in Their Internships

    Science.gov (United States)

    DeWitt, Arlene O.

    2010-01-01

    Student interns produce professional blogs, using Web 2.0, to capture tacit knowledge concepts which are the experiential learning goals of internships in business education. This article discusses the pedagogical goals, methods and outcomes of this initiative. It also provides the theoretical underpinnings of the concept of tacit knowledge in…

  5. Tacit Knowledge for Military Leadership: Seeking Insight into the Acquisition and Use of Practical Knowledge

    National Research Council Canada - National Science Library

    Hedlund, Jennifer

    2000-01-01

    The goal of the project was to provide preliminary insight into the process of tacit knowledge acquisition and to support the development of tools to assess the use of various knowledge-acquisition...

  6. A Study on the Tacit Knowledge of University Faculty: A Case Study in Taiwan

    Science.gov (United States)

    Wu, Mingchang; Lin, Hsiuhsu; Lin, YiKai; Chang, Wenlung

    2013-01-01

    The tacit knowledge of university faculty might take roots deep down in their own cognition system and influence their ways of thinking and reasoning. This study aims at (1) the exploration of the characteristics of university professors' tacit knowledge in Taiwan and (2) the disentangling of the factors underlying its development. Drawn from the…

  7. Analysis of knowledge tacitness in the transfer of food and beverage practices: Evidence from new chain hotels

    Directory of Open Access Journals (Sweden)

    Desiderio García-Almeida

    2018-01-01

    Full Text Available Knowledge is a valuable resource that can provide a firm competitive advantages. Food and beverage practices require the existence of knowledge to effectively perform the activities in this key department for many hotels. When hotel firms grow by integrating new hotels in the organizational structure, managers usually want to transfer the knowledge underlying the key practices. However, the transfer is affected by the level of knowledge tacitness, since this characteristic is considered to render the transfer more difficult. With data from 93 new chain hotels where F&B knowledge has been transferred, the results shed some light about the tacitness of F&B knowledge and its transfer. Thus, customer service knowledge is the knowledge with the lowest degree of tacitness, and food planning, production and preparation is the most tacit. The most frequent mechanism to transfer the knowledge on food planning, production and preparation and the knowledge on management and control of purchases and consumption is the use of staff from the headquarters or other chain hotels in long-term assignments; the preferred method for F&B customer service is training courses, lectures and seminars. Moreover, the tacitness of knowledge about F&B customer service negatively affects the knowledge transfer process in several success dimensions.

  8. The importance of tacit knowledge in practices of care.

    Science.gov (United States)

    Reinders, H

    2010-03-01

    The paper argues that a high quality personal relationship between professionals and clients is a necessary condition of professional knowledge. This epistemological claim is developed against the background of current methods of quality assessment that rely on objectively measurable 'indicators'. A philosophical analysis regarding the nature of professional knowledge in the care sector. The analysis proceeds from Michael Polanyi's concept of tacit knowledge to account for the personal dimension of professional expertise in the care sector. Quantitative methods of quality assessment understand 'quality of care' as being independent from the professional who generates it. Consequently, quality assessment as currently practiced necessarily renders the personal dimension of professional knowledge invisible, thereby excluding it from managerial attention and support. To indicate the relevance of Polanyi's concept of tacit knowledge, the paper offers some observations from the practice of care in a group home for people with intellectual disabilities. The paper concludes that a high quality relationship between professionals and their clients is crucial for quality of care. This relationship generates the positive interaction that enables professionals to gain adequate insight in the needs of their clients.

  9. The use of tacit and explicit knowledge in public health: a qualitative study.

    Science.gov (United States)

    Kothari, Anita; Rudman, Debbie; Dobbins, Maureen; Rouse, Michael; Sibbald, Shannon; Edwards, Nancy

    2012-03-20

    Planning a public health initiative is both a science and an art. Public health practitioners work in a complex, often time-constrained environment, where formal research literature can be unavailable or uncertain. Consequently, public health practitioners often draw upon other forms of knowledge. Through use of one-on-one interviews and focus groups, we aimed to gain a better understanding of how tacit knowledge is used to inform program initiatives in public health. This study was designed as a narrative inquiry, which is based on the assumption that we make sense of the world by telling stories. Four public health units were purposively selected for maximum variation, based on geography and academic affiliation. Analysis revealed different ways in which tacit knowledge was used to plan the public health program or initiative, including discovering the opportunity, bringing a team together, and working out program details (such as partnering, funding). The findings of this study demonstrate that tacit knowledge is drawn upon, and embedded within, various stages of the process of program planning in public health. The results will be useful in guiding the development of future knowledge translation strategies for public health organizations and decision makers.

  10. Operator agency in process intervention: tampering versus application of tacit knowledge

    Science.gov (United States)

    Van Gestel, P.; Pons, D. J.; Pulakanam, V.

    2015-09-01

    Statistical process control (SPC) theory takes a negative view of adjustment of process settings, which is termed tampering. In contrast, quality and lean programmes actively encourage operators to acts of intervention and personal agency in the improvement of production outcomes. This creates a conflict that requires operator judgement: How does one differentiate between unnecessary tampering and needful intervention? Also, difficult is that operators apply tacit knowledge to such judgements. There is a need to determine where in a given production process the operators are applying tacit knowledge, and whether this is hindering or aiding quality outcomes. The work involved the conjoint application of systems engineering, statistics, and knowledge management principles, in the context of a case study. Systems engineering was used to create a functional model of a real plant. Actual plant data were analysed with the statistical methods of ANOVA, feature selection, and link analysis. This identified the variables to which the output quality was most sensitive. These key variables were mapped back to the functional model. Fieldwork was then directed to those areas to prospect for operator judgement activities. A natural conversational approach was used to determine where and how operators were applying judgement. This contrasts to the interrogative approach of conventional knowledge management. Data are presented for a case study of a meat rendering plant. The results identify specific areas where operators' tacit knowledge and mental model contribute to quality outcomes and untangles the motivations behind their agency. Also evident is how novice and expert operators apply their knowledge differently. Novices were focussed on meeting throughput objectives, and their incomplete understanding of the plant characteristics led them to inadvertently sacrifice quality in the pursuit of productivity in certain situations. Operators' responses to the plant are affected by

  11. Tacit knowledge as the unifying factor in evidence based medicine and clinical judgement.

    Science.gov (United States)

    Thornton, Tim

    2006-03-17

    The paper outlines the role that tacit knowledge plays in what might seem to be an area of knowledge that can be made fully explicit or codified and which forms a central element of Evidence Based Medicine. Appeal to the role the role of tacit knowledge in science provides a way to unify the tripartite definition of Evidence Based Medicine given by Sackett et al: the integration of best research evidence with clinical expertise and patient values. Each of these three elements, crucially including research evidence, rests on an ineliminable and irreducible notion of uncodified good judgement. The paper focuses on research evidence, drawing first on the work of Kuhn to suggest that tacit knowledge contributes, as a matter of fact, to puzzle solving within what he calls normal science. A stronger argument that it must play a role in research is first motivated by looking to Collins' first hand account of replication in applied physics and then broader considerations of replication in justifying knowledge claims in scientific research. Finally, consideration of an argument from Wittgenstein shows that whatever explicit guidelines can be drawn up to guide judgement the specification of what counts as correctly following them has to remain implicit.Overall, the paper sets out arguments for the claim that even though explicit guidelines and codifications can play a practical role in informing clinical practice, they rest on a body of tacit or implicit skill that is in principle ineliminable. It forms the bedrock of good judgement and unites the integration of research, expertise and values.

  12. Weight Calculation for Cases Generated by Tacit Knowledge Explicit Based on RS-FAHP

    Directory of Open Access Journals (Sweden)

    Cao Yue

    2017-01-01

    Full Text Available In the knowledge economy, it becomes the core competence of persons, groups and organizations to effectively organize and manage tacit knowledge, affecting their sustainable development. Case explicit for tacit knowledge is an effective way to improve their clarity, improve management efficiency. it determines the validity of the case view to calculate legitimately the weights for the case aspects or attributes, and further affect the application benefit of the explicit knowledge. The case view affected seriously by the subjective, obtaining via traditional direct weighting method, and the objectivity of the result is not strong. On the other hand, the objective weights configuration is not only ignored the expert knowledge, but also lead to the acceptance barriers for the body of knowledge to accept the result. Therefore, in this paper, relying on rough set (RS theory, the integrating algorithm of two objective weight configuration is analyzed Systematically, based on conditional entropy and property dependence. Simultaneously, Fuzzy Analytic Hierarchy Process (AHP is studied to take into account the operational experience and knowledge of experts in the field. And then, case attribute RS-FAHP comprehensive weight placement algorithms is designed, based on the integration of subjective and objective thinking. The work mentioned above can improve and perfect the traditional configuration of weights, and support to apply and manage the tacit knowledge explicit cases effectively.

  13. [Utilization of tacit knowledge by maternal healthcare providers: a systematic mapping of the literature].

    Science.gov (United States)

    Calderón Espinosa, Emmanuel; Becerril Montekio, Víctor; Alcalde Rabanal, Jacqueline; García Bello, Luis

    2016-01-01

    The search for efficient answers to strengthen maternal health care has included various sources of evidence for decision making. In this article, we present a systematic mapping of the scientific literature on the use of tacit knowledge in relation to maternal healthcare. A systematic mapping was conducted of scientific articles published in Spanish and English between 1971 and 2014 following the recommendations of the Preferred Reporting Items for Systematic Reviews and Meta-analyses guidelines. Of 793 articles, 30 met the inclusion criteria; 60% were from high-income countries and 66.7% were focused on health professionals. We identified a predominance of qualitative methodologies (62%). Four categories regarding the use of tacit knowledge were generated: proposals to improve the organization of the maternal care system (30%) and to improve the care provided to women during the continuum of pregnancy, childbirth and postpartum (26.7%), determination of health workers' perception and skill levels (26.7%) and the interactions between tacit and explicit knowledge in clinical decision making (16.7%). This mapping shows that tacit knowledge is an emerging, innovative and versatile research approach used primarily in high-income countries and that includes interesting possibilities for its use as evidence to improve maternal healthcare, particularly in middle- and low-income countries, where it needs to be strengthened. Copyright © 2015 SESPAS. Published by Elsevier Espana. All rights reserved.

  14. Tacit knowledge and visual expertise in medical diagnostic reasoning: implications for medical education

    DEFF Research Database (Denmark)

    Heiberg Engel, Peter Johan

    2008-01-01

    BACKGROUND: Much education--especially at the university level--has been criticized for having primarily dealt with explicit knowledge, i.e. those aspects of mental activities, which are verbal and conscious. Furthermore, research in medical diagnostic reasoning has been criticized for having...... focused on the specialty of intern medicine, while specialties with other skills, i.e. perceptive skills within pathology and radiology, have been ignored. AIMS: To show that the concept of tacit knowledge is important in medical education-at all levels and in medical diagnostic reasoning. METHODS...... such as "non-analytical reasoning" and "dual process of reasoning." CONCLUSION: It is important that educators are trained in how explicit and implicit knowledge is attained and that tacit knowledge is included in educational programmes of all medical specialties....

  15. Mastering Tacit Corridors for Competitive Advantage

    DEFF Research Database (Denmark)

    Glisby, Martin; Holden, Nigel

    2011-01-01

    In today's business world, knowledge is shaped in corporate relationships and diffused in networks. A major mode of knowledge is the tacit dimension, which refers to the elusive, uncodified knowledge that comes from experience, is hard to quantify, but gives an all-important mood and tone...... to explicit knowledge. Tacit knowledge is traditionally viewed as an important though hazily conceived organizational asset; however, here it is treated as something that is co-created in cross-cultural business relationships and as a knowledge resource of immense significance. Tacit knowledge is prone...

  16. Sharing tacit knowledge to understand reality

    NARCIS (Netherlands)

    Klostermann, J.E.M.

    2003-01-01

    The author gives her answer to the question of knowledge production in science and society, according to a theoretical framework (The social construction of reality: a treatise in the sociology of knowledge; Berger, Luckmann, 1966)

  17. The Strategy Of Information Services Unit, BPM To Collect Tacit Knowledge Amongst The Officers Who Will Retire At The Malaysian Nuclear Agency

    International Nuclear Information System (INIS)

    Norzehan Ngadiron; Mohd Hafizal Yusof; Mohd Hasnor Hasan; Habibah Adnan; Rudarul Morhaya Ismail; Iberahim Ali

    2013-01-01

    This paper discusses the implementation strategies of Information Services Unit, Information Management Division (BPM) in collecting tacit knowledge among Malaysian Nuclear Agency officers before they entered retirement. Tacit knowledge is the knowledge of personnel (personal) owned by a person, consist the combination of knowledge, experience, wisdom and unique insight, and critical and stored in the individual. Therefore, efforts to collect tacit knowledge is designed to ensure that tacit knowledge can be stored and recorded either in the form of documents, visual audio, video and others. It is also to be used by internal and external users to enhance their knowledge and skills. It is hope that these efforts will contribute significantly to the survival of knowledge management activities in Malaysian Nuclear Agency. (author)

  18. Enabling organisational learning and knowledge sharing through employee involvement

    DEFF Research Database (Denmark)

    Bjerrum, Eva; Dahl, Susanne

    In this paper we want to suggest that involving the employees in the development of the new workspaces is an important element in organisational learning and that it makes good sense to rethink space in order to support both tacit knowledge and collaboration. We want to argue that involving...... the employees in the design of their future workplace is key to giving the employee ownership for the change and may provide the organisation with invaluable ideas for the new work environment and the process of enabling organisational learning and knowledge sharing. We base our argument on a series of research...

  19. Relevant factors for tacit knowledge transfer within organizations: an exploratory study

    OpenAIRE

    Lemos,Bernardo; Joia,Luiz Antonio

    2012-01-01

    Knowledge and management of such knowledge have been studied for some time now in the field of Management. However, in the 1990s, with the growth in the economy based on intangible assets, companies needed more than an unstructured approach to corporate knowledge management to succeed in this new competitive environment. Therefore, this article aims to identify, in an exploratory way, the relevant factors for tacit knowledge transfer within a major Brazilian oil company trough a case study. T...

  20. Challenge in Sharing Tacit Knowledge: Academicians’ Behavior towards Developing A Web Portal for Sharing Research Ideas

    Directory of Open Access Journals (Sweden)

    Hafiza Adenan

    2013-08-01

    Full Text Available Academicians’ collective memories soft information, such as research ideas, expertise, experiences, academic skills, know-what, know-how and know-why which inevitability it is considered should made accessible. The Higher Education Institution needs to identify, collect, classify, verbalize and diffuse the academicians’ soft information specifically research ideas present in the university for knowledge enrichment. This can be implemented by the academicians actively sharing their research ideas with others. Actively sharing research ideas by academicians will have great impact on the enrichment of their intellectual capability as most of the valuable knowledge resides in one’s brain. However, as there is no specific medium to bring their research ideas into the surface and be visible to others, the precious research ideas still remain in the academicians’ brains. Therefore, the objective of the study is to explore academicians’ behavior toward the development of a sharing research ideas web portal at private university colleges in Malaysia. This study used the qualitative method that is a multiple cases study. The study refers to four private university colleges in Malaysia. In-depth interview, focus group discussion and document analysis were formed the data collection for this study. The theory of Planned Behavior by Ajzen (1991 was used to determine academicians’ behavior. This study showed that the academicians’ attitude, subjective norms, and perceived behavioral control towards developing a web portal for sharing research ideas all affect their intention to share their research ideas with others.

  1. The role of tacit knowledge and the challenges in transferring it in the nuclear power plant context

    International Nuclear Information System (INIS)

    Hyttinen, L.; Helminen, N.

    2004-01-01

    Explicit knowledge and implementation of proper IT systems have been of concern of many organizations which recognize the importance of managing knowledge for safety operation and sustainable competitive advantage. Data and document management systems have been implemented to capture, store and distribute explicit knowledge. However, recently also awareness of the existence of tacit knowledge in organizations has arisen. What kind of role this undocumented knowledge, which the employees have acquired through their careers, plays in nuclear power plant context? This paper explores the role of tacit knowledge and the challenges related to its transfer at the two Finnish nuclear power plants. (author)

  2. Of tacit knowledge, texts and thing-based learning (TBL).

    Science.gov (United States)

    Rangachari, P K

    2008-09-01

    Practical knowledge has two dimensions- a visible, codified component that resembles the tip of an iceberg. The larger but crucial tacit component which lies submerged consists of values, procedures and tricks of the trade and cannot be easily documented or codified. Undergraduate science students were given an opportunity to explore this component through an inquiry-based course. Copyright © 2008 International Union of Biochemistry and Molecular Biology, Inc.

  3. Using Social Media Tools to Enhance Tacit Knowledge Sharing Within the USMC

    Science.gov (United States)

    2013-09-01

    Organizational KM Success According to Davenport, De Long, and Beers, “If the cultural soil isn’t fertile for a knowledge project, no amount of...1998). The USMC is always ready to provide forcible entry or ship-to- objective maneuver (STOM) on foreign soil for a wide range of operations from... enviro nment has called f o r gre ater attention o n how the Marine Corps captures, shares, and transfers info rmation and knowledge assets within

  4. Case Study: The Transfer of Tacit Knowledge from Community College Full-Time to Adjunct Faculty

    Science.gov (United States)

    Guzzo, Linda R.

    2013-01-01

    Knowledge is a valuable resource that fosters innovation and growth in organizations. There are two forms of knowledge: explicit knowledge or documented information and tacit knowledge or undocumented information which resides in individuals' minds. There is heightened interest in knowledge management and specifically the transfer of tacit…

  5. Unarticulated expertise: tacit knowledge production and the marketing manager

    OpenAIRE

    Ardley, Barry; Taylor, Nick

    2015-01-01

    Purpose: The aim of this paper is to analyse the central characteristics of tacit knowledge in marketing decision making. Little empirical or theoretical work in marketing specifically addresses this area. Design\\methods: The study reports on a series of in depth interviews with marketing managers, using discourse analysis as a method of framing their accounts of practice. Findings: Managers in this study offer up a rich alternative discourse to much current mainstream theory in market...

  6. Identifying Knowledge Sharing Barriers in the Collaboration of Traditional and Western Medicine Professionals in Chinese Hospitals: A Case Study

    Science.gov (United States)

    Zhou, Lihong; Nunes, Miguel Baptista

    2012-01-01

    This paper reports on a research project that aims at identifying knowledge sharing (KS) barriers between traditional and western medicine practitioners co-existing and complementing each other in Chinese healthcare organisations. The study focuses on the tacit aspects of patient knowledge, rather than the traditional technical information shared…

  7. The role of tacit knowledge and the challenges in transferring it: A case study at the Finnish NPPs

    International Nuclear Information System (INIS)

    Hyttinen, L.; Rintala, N.

    2005-01-01

    Explicit knowledge and implementation of proper IT systems have been of concern of many organisations which recognise the importance of managing knowledge for safety operation and sustainable competitive advantage. Data and document management systems have been implemented to capture, store and distribute explicit knowledge. However, recently also awareness of the existence of tacit knowledge in organisations has arisen. What kind of role does this undocumented knowledge, which the employees have acquired throughout their careers, play in nuclear power plant context? This paper explores the role of tacit knowledge and the challenges related to its transfer at the two Finnish nuclear power plants. (author)

  8. The state of the art of the tacit knowledge transfer and preservation in INR

    International Nuclear Information System (INIS)

    Balaceanu, V.; Constantin, M.; Apostol, M.

    2008-01-01

    This paper intends to highlight the stringency that the nuclear knowledge, mainly the tacit one, must be transferred and preserved and, also, the appropriate methods and tools to perform it should be identified, selected and developed. The paper shows a detailed analysis of the state of the nuclear knowledge in INR. The starting point in this work were two investigations: a questionnaire-based investigation regarding the motivations of the INR retiring experts for knowledge transfer and preservation and an IAEA general questionnaire applied in INR. The necessity of a such analysis is motivated by the fact that in the next 5-10 years many experienced researchers should be retired and the INR staff must very quickly find the best methods and tools for an optimal transfer and preservation of the knowledge, mainly the tacit one because this is embedded in experts' minds. One of the most important conclusion of this analysis is that a short-medium term strategy must be developed, regarding the knowledge management. (authors)

  9. Innovative Engineering Organizational Excellence Best Practices Through Capturing Tacit Knowledge: Evidence from Saudi Arabia

    Directory of Open Access Journals (Sweden)

    Magd Hesham A. E.

    2014-11-01

    Full Text Available This article studies the way tacit knowledge is dealt with in a high turnover business environment through a qualitative research approach in an engineering organization in Saudi Arabia with respect to organizational culture and values and the effect in competitive stance. The study found peer review process and managerial supervisory style to be effective in enabling new employees in a short time with knowledge critical for them to do a successful job, core values, and open door policy to be necessary factors in forming a fertile environment for a quick tacit knowledge harvesting. The study also showed that a good competitive stance and customer satisfaction can be achieved and maintained through implementation of an innovative peer review process. The study revealed that noneffective utilization of knowledge management technical resources was evident in the current study which may impact on achieving competitive advantage.

  10. Using systematized tacit knowledge to prioritize implementation challenges in existing maternal health programs: implications for the post MDG era.

    Science.gov (United States)

    Becerril-Montekio, Victor; Alcalde-Rabanal, Jacqueline; Darney, Blair G; Orozco-Nuñez, Emanuel

    2016-10-01

    Strategic priority setting and implementation of strategies to reduce maternal mortality are key to the post Millennium Development Goal (MDG) 2015 agenda. This article highlights the feasibility and the advantages of using a systematized tacit knowledge approach, using data from maternal health program personnel, to identify local challenges to implementing policies and programs to inform the post MDG era. Communities of practice, conceived as groups of people sharing professional interests, experiences and knowledge, were formed with diverse health personnel implementing maternal health programs in Mexico and Nicaragua. Participants attended several workshops and developed different online activities aiming to strengthen their capacities to acquire, analyze, adapt and apply research results and to systematize their experience and knowledge of the actual implementation of these programs. Concept mapping, a general method designed to organize and depict the ideas of a group on a particular topic, was used to manage, discuss and systematize their tacit knowledge about implementation problems of the programs they work in. Using a special online concept mapping platform, participants prioritized implementation problems by sorting them in conceptual clusters and rating their importance and feasibility of solution. Two hundred and thirty-one participants from three communities of practice in each country registered on the online concept mapping platform and 200 people satisfactorily completed the sorting and rating activities. Participants further discussed these results to prioritize the implementation problems of maternal health programs. Our main finding was a great similarity between the Mexican and the Nicaraguan general results highlighting the importance and the feasibility of solution of implementation problems related to the quality of healthcare. The use of rigorously organized tacit knowledge of health personnel proved to be a feasible and useful tool for

  11. Ethical sensitivity in practice: finding tacit moral knowing.

    Science.gov (United States)

    Van Der Zande, Marlies; Baart, Andries; Vosman, Frans

    2014-01-01

    This article presents a discussion of the conceptual model of ethical sensitivity. Recent research pays little attention to the tacit dimension of ethical knowledge. We focus on care practices, drawing a distinction between explicit moral knowledge and tacit moral knowing. This focus has far-reaching methodological consequences, influences the research design of empirical research and enables healthcare workers to discern both explicit and tacit knowing. This article draws on literature about tacit knowledge, practices and ethical sensitivity, covering publications from 1958-2011. Data used in the illustrative cases were gathered in 2009 during the phenomenological phase of a multiple-case study. Taking practices as the point of entry for exploring ethical sensitivity makes it possible to study empirically both explicit moral knowledge and tacit moral knowing. Given how relevant practical knowledge is, we aim to put forward a theoretical framework that leaves room for the discernment of this tacit moral knowing. Creating opportunities to reflect on daily ethical concerns in an inter-professional team can contribute to improvement on quality of care. The broadened perspective on ethical sensitivity can be used as a heuristic device to discern what both explicit and implicit moral knowledge in care are about. This empirical way of looking at care practices can enhance the awareness of the moral knowing of the professional caregiver. © 2013 Blackwell Publishing Ltd.

  12. Knowledge management in Spanish nuclear power plants. Retention of tacit knowledge in NUCLENOR

    Energy Technology Data Exchange (ETDEWEB)

    Paton Fernandez, J.

    2016-07-01

    The experience on the application of the different succession plans in Nuclenor since 2003 has revealed the necessity of identifying and retaining, as far as possible, the tacit knowledge, important and may be in possession by a reduced number of people. Nuclenor has developed a internal Guide that includes four stage within the knowledge transference process: • Stage 1: Experts’ identification. • Stage 2: Assessment and classification. • Stage 3: Knowledge transference process. • Stage 4: Process evaluation. The current situation of Santa María de Garoña Nuclear Power Plant has led to enhance the flexibility and versatility of our workforce. The retirements, along with the need to perform additional functions, have become more important, if possible, to the processes of knowledge transfer. Nuclenor, in its 5 Years Action Plan, has set as one of its objectives the expert knowledge retention. (Author)

  13. Intuition and Insight: Two Concepts That Illuminate the Tacit in Science Education

    Science.gov (United States)

    Brock, Richard

    2015-01-01

    Tacit knowledge, that is knowledge not expressible in words, may play a role in learning science, yet it is difficult to study directly. Intuition and insight, two processes that link the tacit and the explicit, are proposed as a route to investigating tacit knowledge. Intuitions are defined as tacit hunches or feelings that influence thought with…

  14. Tacit and encoded knowledge in the use of standardised outcome measures in multidisciplinary team decision making: a case study of in-patient neurorehabilitation.

    Science.gov (United States)

    Greenhalgh, Joanne; Flynn, Rob; Long, Andrew F; Tyson, Sarah

    2008-07-01

    This paper explores how multidisciplinary teams (MDTs) balance encoded knowledge, in the form of standardised outcome measurement, with tacit knowledge, in the form of intuitive judgement, clinical experience and expertise, in the process of clinical decision making. The paper is based on findings from a qualitative case study of a multidisciplinary in-patient neurorehabilitation team in one UK NHS trust who routinely collected standardised outcome measures. Data were collected using non-participant observation of 16 MDT meetings and semi-structured interviews with 11 practitioners representing different professional groups. Our analysis suggests that clinicians drew on tacit knowledge to supplement, adjust or dismiss 'the scores' in making judgements about a patients' likely progress in rehabilitation, their change (or lack of) during therapy and their need for support on discharge. In many cases, the scores accorded with clinicians' tacit knowledge of the patient, and were used to reinforce this opinion, rather than determine it. In other cases, the scores, in particular the Barthel Index, provided a partial picture of the patient and in these circumstances, clinicians employed tacit knowledge to fill in the gaps. In some cases, the scores and tacit knowledge diverged and clinicians preferred to rely on their clinical experience and intuition and adjusted or downplayed the accuracy of the scores. We conclude that there are limits to the advantages of quantifying and standardising assessments of health within routine clinical practice and that standardised outcome measures can support, rather than determine clinical judgement. Tacit knowledge is essential to produce and interpret this form of encoded knowledge and to balance its significance against other information about the patient in making decisions about patient care.

  15. OER (Re)Use and Language Teachers' Tacit Professional Knowledge: Three Vignettes

    Science.gov (United States)

    Beaven, Tita

    2015-01-01

    The pedagogic practical knowledge that teachers use in their lessons is very difficult to make visible and often remains tacit. This chapter draws on data from a recent study and closely analyses a number of Open Educational Resources used by three language teachers at the UK Open University in order to try to capture how their use of the…

  16. Knowledge sharing in international product development teams

    DEFF Research Database (Denmark)

    Sonne, Anne-Mette; Harmsen, Hanne

    Many companies are facing an increasing need to compete on a global scale. But as companies move into multiple markets, the process of developing new products becomes increasingly complex. Coping successfully with the increased internationalization forces companies to excel at collaboration...... company are far from trivial and the problems associated with transfer will increase with geographical and cultural difference (Bresman et al., 1999). Especially tacit knowledge is difficult to transport across national boarders (Kogut & Zander, 1992) and not much research exists on how companies overcome...... development process is by using teams. Teams are considered one of the best tools for exchanging especially tacit knowledge, since this kind of knowledge is transferred best through personal interaction and face-to-face meetings (Madhavan & Grover, 1998; Nonaka, 1994). In accordance with this, more and more...

  17. The Power of Unstructured Data: A Study of the Impact of Tacit Knowledge on Business Performance

    Science.gov (United States)

    Paladino, Armando E.

    2012-01-01

    This study examined the incorporation of tacit knowledge into corporate business intelligence and its impact on business performance, specifically analyzing individual productivity. Business productivity in relation to the use of knowledge has been investigated but using macro-dimensions not specifically oriented to individual workers'…

  18. Diagnostic probability function for acute coronary heart disease garnered from experts' tacit knowledge.

    Science.gov (United States)

    Steurer, Johann; Held, Ulrike; Miettinen, Olli S

    2013-11-01

    Knowing about a diagnostic probability requires general knowledge about the way in which the probability depends on the diagnostic indicators involved in the specification of the case at issue. Diagnostic probability functions (DPFs) are generally unavailable at present. Our objective was to illustrate how diagnostic experts' case-specific tacit knowledge about diagnostic probabilities could be garnered in the form of DPFs. Focusing on diagnosis of acute coronary heart disease (ACHD), we presented doctors with extensive experience in hospitals' emergency departments a set of hypothetical cases specified in terms of an inclusive set of diagnostic indicators. We translated the medians of these experts' case-specific probabilities into a logistic DPF for ACHD. The principal result was the experts' typical diagnostic probability for ACHD as a joint function of the set of diagnostic indicators. A related result of note was the finding that the experts' probabilities in any given case had a surprising degree of variability. Garnering diagnostic experts' case-specific tacit knowledge about diagnostic probabilities in the form of DPFs is feasible to accomplish. Thus, once the methodology of this type of work has been "perfected," practice-guiding diagnostic expert systems can be developed. Copyright © 2013 Elsevier Inc. All rights reserved.

  19. Making the Tacit Explicit

    DEFF Research Database (Denmark)

    Blasco, Maribel

    2015-01-01

    The article proposes an approach, broadly inspired by culturally inclusive pedagogy, to facilitate international student academic adaptation based on rendering tacit aspects of local learning cultures explicit to international full degree students, rather than adapting them. Preliminary findings...... are presented from a focus group-based exploratory study of international student experiences at different stages of their studies at a Danish business school, one of Denmark’s most international universities. The data show how a major source of confusion for these students has to do with the tacit logics...... and expectations that shape how the formal steps of the learning cycle are understood and enacted locally, notably how learning and assessment moments are defined and related to one another. Theoretically, the article draws on tacit knowledge and sense-making theories to analyse student narratives...

  20. From tacit to verbalized knowledge. Towards a culturally informed musical analysis of Central Javanese karawitan

    Directory of Open Access Journals (Sweden)

    Gerd Grupe

    2015-12-01

    Full Text Available In the music cultures of the world we encounter both tacit and verbalized musical knowledge to various degrees. In order to reconstruct emic views on musical concepts and practices which are a prerequisite of any seriously culturally informed musical analysis we need to disclose local knowledge by appropriate means even if it is not directly open to verbal discourse. Current computer technology enables us to set up interactive experiments where local experts can verbally address relevant musical features in discussing audio examples which have been prepared by the researcher. The performance of virtual musicians can be evaluated by the local experts and various relevant parameters may be investigated individually if suitable versions of customary pieces are available. Thus aspects which seem to be tacit knowledge because they usually elude verbal discourse can be made accessible and transformed into verbalized, declarative knowledge. The paper presents preliminary results of a case study on Central Javanese gamelan music (karawitan where renowned Javanese musicians commented on computer-generated versions of traditional compositions regarding the idiomatically appropriate performance practice of the virtual ensemble as well as the tuning and sound of various virtual gamelan sets emulated by the computer.

  1. Knowledge Sharing Strategies for Large Complex Building Projects.

    Directory of Open Access Journals (Sweden)

    Esra Bektas

    2013-06-01

    Full Text Available The construction industry is a project-based sector with a myriad of actors such as architects, construction companies, consultants, producers of building materials (Anumba et al., 2005. The interaction between the project partners is often quite limited, which leads to insufficient knowledge sharing during the project and knowledge being unavailable for reuse (Fruchter et al. 2002. The result can be a considerable amount of extra work, delays and cost overruns. Design outcomes that are supposed to function as boundary objects across different disciplines can lead to misinterpretation of requirements, project content and objectives. In this research, knowledge is seen as resulting from social interactions; knowledge resides in communities and it is generated through social relationships (Wenger 1998, Olsson et al. 2008. Knowledge is often tacit, intangible and context-dependent and it is articulated in the changing responsibilities, roles, attitudes and values that are present in the work environment (Bresnen et al., 2003. In a project environment, knowledge enables individuals to solve problems, take decisions, and apply these decisions to actions. In order to achieve a shared understanding and minimize the misunderstanding and misinterpretations among project actors, it is necessary to share knowledge (Fong 2003. Sharing knowledge is particularly crucial in large complex building projects (LCBPs in order to accelerate the building process, improve architectural quality and prevent mistakes or undesirable results. However, knowledge sharing is often hampered through professional or organizational boundaries or contractual concerns. When knowledge is seen as an organizational asset, there is little willingness among project organizations to share their knowledge. Individual people may recognize the need to promote knowledge sharing throughout the project, but typically there is no deliberate strategy agreed by all project partners to address

  2. Exploring what works in art therapy with children with autism : Tacit knowledge of art therapists

    NARCIS (Netherlands)

    Schweizer, Celine; Spreen, Marinus; Knorth, Erik J.

    2017-01-01

    Children with Autism Spectrum Disorders (ASD) are often referred to art therapy. To investigate what works in art therapy with these children 'tacit knowledge' of eight well experienced art therapists was explored. Promising components were arranged into the Context and Outcomes of Art Therapy

  3. Transmission of tacit and implicit knowledge from personnel with extensive experience in nuclear engineering

    International Nuclear Information System (INIS)

    Riverola, J.; Corisco, M.; Segovia, A.

    2014-01-01

    The replacement of an expert in mature organisations is not a trivial matter and requires a different approach than followed for training new staff. It is critical to follow a simple but rational process for capturing the know-how and essential information and making it accessible to the rest to the organization. Traditional instruction methods are focused on maintaining structured knowledge. But equally important is the capture of tacit knowledge, which is not included in the classical training plan. Things to consider are the history of past projects, pending actions, relevant events and hot topics, guidance materials and reference documents in current use. Besides it is important to summarize the modus operandi as fundamental guidelines and procedures, provide tips, warnings and best practices, as well as the who-is-who in the field. With the help of an advisor, outgoing staff is in the best position to know what tacit information should be preserved. This paper summarizes the ongoing actions taken so far in ENUSA in this realm and an example is given (authors)

  4. Tacit Beginnings Towards a Model of Scientific Thinking

    Science.gov (United States)

    Glass, Rory J.

    2013-10-01

    The purpose of this paper is to provide an examination of the role tacit knowledge plays in understanding, and to provide a model to make such knowledge identifiable. To do this I first consider the needs of society, the ubiquity of information in our world and the future demands of the science classroom. I propose the use of more implicit or tacit understandings as foundational elements for the development of student knowledge. To justify this proposition I consider a wide range of philosophical and psychological perspectives on knowledge. Then develop a Model of Scientific Knowledge, based in large part on a similar model created by Paul Ernest (Social constructivism as a philosophy of mathematics, SUNY Press, Albany, NY, 1998a; Situated cognition and the learning of mathematics, University of Oxford Department of Educational Studies, Oxford, 1998b). Finally, I consider the work that has been done by those in fields beyond education and the ways in which tacit knowledge can be used as a starting point for knowledge building.

  5. Accelerating Tacit Knowledge Building of Client-Facing Consultants: Can Organizations Better Support These Learning Processes?

    Science.gov (United States)

    McQueen, Robert J.; Janson, Annick

    2016-01-01

    Purpose: This paper aims to examine factors which influence how tacit knowledge is built and applied by client-facing consultants. Design/methodology/approach: Qualitative methods (interviews, thematic analysis) were used to gather and analyse data from 15 consultants in an agricultural extension context. Findings: Twenty-six factors about how…

  6. Utilisation of Business Advice in Small Innovative Firms: the Role of Trust and Tacit Knowledge

    Directory of Open Access Journals (Sweden)

    Katarzyna Łobacz

    2016-06-01

    Full Text Available Objective: The aim of this paper is to expand the understanding of the influence of trust relationship, as well as tacit knowledge on the process of business advice utilisation in small innovative firms. Research Design & Methods: The  analysis  is  based  on  empirical  research  conducted with the use of the explorative approach. The multiple case study methodology was used. Findings: Trust relationships as well as tacit knowledge were identified as factors essential to the process of utilisation of business advice in small innovative firms. It was recognised that the significance of both factors is related not only to the process of advice, but also as a purpose of activities happening prior to advice. They are referred to as the initial phase. Implications & Recommendations: The  findings  provide  implications  for  further  research of the structure of the process of business advice utilisation. It is related to the inclusion of the “initial phase”, as well as to the  necessity to include both factors in further research. The paper also provides implicationsrelated to the measurement of business advice output, and recommendations on the construction of public policy instruments. Contribution & Value Added: The originality of this work lies in using the process perspective and qualitative methodology in the field of the utilisation of business advice. It extends our understanding of the processes of business advice with regard to trust, as well as the use of tacit knowledge. The original contribution is to add the “initial phase” to the description of the business advice process.

  7. Knowledge Sharing Across Global-Local Boundaries

    DEFF Research Database (Denmark)

    Zølner, Mette

    The paper explores how locals span boundaries between corporate and local levels. The aim is to better comprehend potentialities and challenges when MNCs draws on locals’ culture specific knowledge. The study is based on an in-depth, interpretive case study of boundary spanning by local actors in...... approach with pattern matching is a way to shed light on the tacit local knowledge that organizational actors cannot articulate and that an exclusively inductive research is not likely to unveil....

  8. Bridging the Science-Management Divide: Moving from Unidirectional Knowledge Transfer to Knowledge Interfacing and Sharing

    Directory of Open Access Journals (Sweden)

    Dirk J. Roux

    2006-06-01

    Full Text Available Sustainable ecosystem management relies on a diverse and multi-faceted knowledge system in which techniques are continuously updated to reflect current understanding and needs. The challenge is to minimize delay as ideas flow from intent through scientific capability, and finally to implementation to achieve desired outcomes. The best way to do this is by setting the stage for the flow of knowledge between researchers, policy makers, and resource managers. The cultural differences between these groups magnify the challenge. This paper highlights the importance of the tacit dimension of knowledge, and how this renders the concept of knowledge transfer much less useful than the concepts of information transfer and technology transfer. Instead of knowledge transfer, we propose that "co-production" of knowledge through collaborative learning between "experts" and "users" is a more suitable approach to building a knowledge system for the sustainable management of ecosystems. This can be achieved through knowledge interfacing and sharing, but requires a shift from a view of knowledge as a "thing" that can be transferred to viewing knowledge as a "process of relating" that involves negotiation of meaning among partners. Lessons from informal communities of practice provide guidance on how to nurture and promote knowledge interfacing between science and management in R&D programs.

  9. Exploring What Works in Art Therapy with Children with Autism: Tacit Knowledge of Art Therapists

    Science.gov (United States)

    Schweizer, Celine; Spreen, Marinus; Knorth, Erik J.

    2017-01-01

    Children with autism spectrum disorders (ASD) are often referred to art therapy. To investigate what works in art therapy with children with ASD, the tacit knowledge of 8 experienced art therapists was explored through interviews. Promising components were arranged into the Context and Outcomes of Art Therapy (COAT) model. According to the…

  10. Knowledge Sharing

    DEFF Research Database (Denmark)

    Holdt Christensen, Peter

    The concept of knowledge management has, indeed, become a buzzword that every single organization is expected to practice and live by. Knowledge management is about managing the organization's knowledge for the common good of the organization -but practicing knowledge management is not as simple...... as that. This article focuses on knowledge sharing as the process seeking to reduce the resources spent on reinventing the wheel.The article introduces the concept of time sensitiveness; i.e. that knowledge is either urgently needed, or not that urgently needed. Furthermore, knowledge sharing...... is considered as either a push or pull system. Four strategies for sharing knowledge - help, post-it, manuals and meeting, and advice are introduced. Each strategy requires different channels for sharing knowledge. An empirical analysis in a production facility highlights how the strategies can be practiced....

  11. Client-vendor knowledge transfer mechanisms in the context of information systems outsourcing

    CSIR Research Space (South Africa)

    Smuts, H

    2015-08-01

    Full Text Available High levels of shared knowledge can positively influence outsourcing performance and the combination of processes designed to transfer explicit and tacit knowledge, has the most influence on the level of shared knowledge. Some organisations...

  12. Grid workflow validation using ontology-based tacit knowledge: A case study for quantitative remote sensing applications

    Science.gov (United States)

    Liu, Jia; Liu, Longli; Xue, Yong; Dong, Jing; Hu, Yingcui; Hill, Richard; Guang, Jie; Li, Chi

    2017-01-01

    Workflow for remote sensing quantitative retrieval is the ;bridge; between Grid services and Grid-enabled application of remote sensing quantitative retrieval. Workflow averts low-level implementation details of the Grid and hence enables users to focus on higher levels of application. The workflow for remote sensing quantitative retrieval plays an important role in remote sensing Grid and Cloud computing services, which can support the modelling, construction and implementation of large-scale complicated applications of remote sensing science. The validation of workflow is important in order to support the large-scale sophisticated scientific computation processes with enhanced performance and to minimize potential waste of time and resources. To research the semantic correctness of user-defined workflows, in this paper, we propose a workflow validation method based on tacit knowledge research in the remote sensing domain. We first discuss the remote sensing model and metadata. Through detailed analysis, we then discuss the method of extracting the domain tacit knowledge and expressing the knowledge with ontology. Additionally, we construct the domain ontology with Protégé. Through our experimental study, we verify the validity of this method in two ways, namely data source consistency error validation and parameters matching error validation.

  13. Decision-Making, Tacit Knowledge, and Motivation in Semi-Professional Practice: Humanizing the Environment through Anthropomorphism in Clinical Laboratory Science

    Science.gov (United States)

    Mortier, Teresa

    2017-01-01

    The clinical laboratory science field requires an abundance of technical knowledge; however, the importance of implicit or tacit knowledge gained through observation and practice is often discounted in this field, even though it is a critical part of reflective thinking, critical thinking, and reflective practice. The "de-skilling" of…

  14. The classification of knowledge and expertise in Finnish nuclear power plants

    International Nuclear Information System (INIS)

    Kuronen, T.; Rintala, N.

    2006-01-01

    The difficulties in sharing tacit knowledge may compromise the safe performance of high-reliability organisations. This threat has been recognised in nuclear power plants worldwide, owing to the risk of simultaneous retirements. In this study, the nature of tacit knowledge in Finnish nuclear power plants was examined and the expertise of nuclear workers modelled. The results of this interview study showed that the tacit nuclear knowledge can be classified in two dimensions: technical and contextual. According to this classification, the employees in plants can be categorised in four categories: the experts; the novices; the technical specialists; the context sensitives. (author)

  15. Knowledge management, health information technology and nurses' work engagement.

    Science.gov (United States)

    Hendriks, Paul H J; Ligthart, Paul E M; Schouteten, Roel L J

    2016-01-01

    Knowledge management (KM) extends the health information technology (HIT) literature by addressing its impact on creating knowledge by sharing and using the knowledge of health care professionals in hospitals. The aim of the study was to provide insight into how HIT affects nurses' explicit and tacit knowledge of their ongoing work processes and work engagement. Data were collected from 74 nurses in four wards of a Dutch hospital via a paper-and-pencil survey using validated measurement instruments. In a quasiexperimental research design, HIT was introduced in the two experimental wards in contrast to the two control wards. At the time of the HIT introduction, a pretest was administered in all four wards and was followed by a posttest after 3 months. Data were analyzed via partial least squares modeling. Generally, nurses' tacit knowledge (i.e., their insight into and their capacity to make sense of the work processes) appears to be a significant and strong predictor of their work engagement. In contrast, nurses' explicit knowledge (i.e., information feedback about patients and tasks) only indirectly affects work engagement via its effect on tacit knowledge. Its effect on work engagement therefore depends on the mediating role of tacit knowledge. Interestingly, introducing HIT significantly affects only nurses' explicit knowledge, not their tacit knowledge or work engagement. Nurses' tacit and explicit knowledge needs to be systematically distinguished when implementing HIT/KM programs to increase work engagement in the workplace. Tacit knowledge (insight into work processes) appears to be pivotal, whereas efforts aimed only at improving available information will not lead to a higher level of work engagement in nurses' work environments.

  16. Organizational Imaginary and Tacit Dimension of Knowledge: a Case Study in a Telecommunications Company

    Directory of Open Access Journals (Sweden)

    Marcia Caldas Pitrowsky

    2014-01-01

    Full Text Available This study investigated the relationship between organizational imaginary and tacit dimension of knowledge creation, according to Nonaka and Takeuchi (1997 model, in a telecommunications company. This choice is justified because such segment is highly competitive and knowledge-intensive. Qualitative approach and case study strategy were used, based on documentary analysis, semi-structured interviews and application of projective techniques in workshops. The results showed that the lack of organizational intention concerning the collective commitment to knowledge creation, in a manner clearly articulated by senior management, fails to leverage the existing fertile grounds for innovation, having in view the spontaneous commitment shown by its employees with the image of the company, which is great in their point of view.

  17. Polanyi's tacit knowing and the relevance of epistemology to clinical medicine.

    Science.gov (United States)

    Henry, Stephen G

    2010-04-01

    Most clinicians take for granted a simple, reductionist understanding of medical knowledge that is at odds with how they actually practice medicine; routine medical decisions incorporate more complicated kinds of information than most standard accounts of medical reasoning suggest. A better understanding of the structure and function of knowledge in medicine can lead to practical improvements in clinical medicine. This understanding requires some familiarity with epistemology, the study of knowledge and its structure, in medicine. Michael Polanyi's theory of tacit knowing is advanced as the basis for developing a more accurate understanding of medical knowledge. Tacit knowing, which explores the taken-for-granted background knowledge that underlies all human knowing, is explained in detail with a focus on its relevance for clinical medicine. The implications of recognizing tacit knowing in medicine and medical decisions are discussed. These include the ability to explain the importance of the clinical encounter in medical practice, mechanisms for analysing patient and doctor as persons, and the need for humility given the uncertainty that the tacit dimension injects into all medical decisions. This more robust medical epistemology allows clinicians to better articulate the nature and importance of patient-centred care, to avoid pitfalls inherent in reductionist approaches to medical knowledge, and to think more clearly about the relationships between medicine and health care at the individual and population levels.

  18. The tacit dimension of clinical judgment.

    Science.gov (United States)

    Goldman, G. M.

    1990-01-01

    Two distinct views of the nature of clinical judgment are identified and contrasted. The dominant view that clinical judgment is a fully explicit process is compared to the relatively neglected view that tacit knowledge plays a substantial role in the clinician's mental operations. The tacit dimension of medical thinking is explored at length. The discussion suggests severe limits when applying decision analysis, expert systems, and computer-aided cost-benefit review to medicine. The goals and practices of postgraduate medical education are also examined from this perspective, as are various other implications for the clinician. The paper concludes that it is valuable to explore the nature of medical thinking in order to improve clinical practice and education. Such explorations should, however, take cognizance of the often overlooked tacit dimension of clinical judgment. Possible constraints on the medical applicability of both formal expert systems and heavily didactic instructional programs are considered. PMID:2356625

  19. Knowledge management in a project-oriented organization

    DEFF Research Database (Denmark)

    Christensen, Karina

    2003-01-01

    Knowledge management is seen as a metaphorical perspective on management where the managerial focus depends on the epistemological standpoint taken. An identification of three epistemological perspectives accommodates the main body of literature on knowledge management: an artifact oriented...... epistemology that focuses on explicit knowledge, a process oriented epistemology focusing on both tacit and explicit knowledge and the interaction of these types of knowledge and an autopoietic epistemology where knowledge basically always has a tacit dimension. Based on a study of knowledge management...... in the Danish company Crisplant, the paper shos how the three epistemologies bring different aspects of managerial practice forward. By comparing the characteristics of knowledge, the nature of knowledge management activities, how konwledge is created and share it is concluded that awareness of the implications...

  20. A Developmental and Process Approach to "Choice Categories": Imagination and "Tacit Knowledge".

    Science.gov (United States)

    Lyra, Maria C D P

    2016-09-01

    A developmental process approach is proposed in order to contribute to reflect upon "choice categories" as the phenomena of human individuation (Mammen and Mironenko, Integrative Psychological and Behavioral Science, 49:681-713, 2015; Mammen, 2016). Firstly we contrapose this perspective to the results referred by Krøjgaard (Integrative Psychological & Behavioral Science, 50(2), 264-276, 2016) regarding infant development. Subsequently, we discuss the role of imagination and the role of Polanyi's "tacit knowledge" as contributing to complement the concept of "choice categories". By this way we aim to highlight the heuristic value of focusing on the quality of the dynamics that guide developmental changes and its embeddedness in sociocultural milieu.

  1. Knowledge Sharing is Knowledge Creation

    DEFF Research Database (Denmark)

    Greve, Linda

    2015-01-01

    Knowledge sharing and knowledge transfer are important to knowledge communication. However when groups of knowledge workers engage in knowledge communication activities, it easily turns into mere mechanical information processing despite other ambitions. This article relates literature of knowledge...... communication and knowledge creation to an intervention study in a large Danish food production company. For some time a specific group of employees uttered a wish for knowledge sharing, but it never really happened. The group was observed and submitted to metaphor analysis as well as analysis of co...

  2. Facilitating Knowledge Sharing

    DEFF Research Database (Denmark)

    Holdt Christensen, Peter

    knowledge sharing is to ensure that the exchange is seen as equitable for the parties involved, and by viewing the problems of knowledge sharing as motivational problems situated in different organizational settings, the paper explores how knowledge exchange can be conceptualized as going on in four...... distinct situations of exchange denominated organizational exchange yielding extrinsic rewards, organizational exchange yielding intrinsic rewards, financial exchange, and social exchange. The paper argues that each situation of exchange has distinct assumptions about individual behaviour...... and the intermediaries regulating the exchange, and facilitating knowledge sharing should therefore be viewed as a continuum of practices under the influence of opportunistic behaviour, obedience or organizational citizenship behaviour. Keywords: Knowledge sharing, motivation, organizational settings, situations...

  3. Generative Knowledge Interviewing: A Method for Knowledge Transfer and Talent Management at the University of Michigan

    Science.gov (United States)

    Peet, Melissa R.; Walsh, Katherine; Sober, Robin; Rawak, Christine S.

    2010-01-01

    Experts and leaders within most fields possess knowledge that is largely tacit and unconscious in nature. The leaders of most organizations do not "know what they know" and cannot share their knowledge with others. The loss of this essential knowledge is of major concern to organizations. This study tested an innovative method of tacit…

  4. Cardiopulmonary resuscitation decisions in the emergency department: An ethnography of tacit knowledge in practice.

    Science.gov (United States)

    Brummell, Stephen P; Seymour, Jane; Higginbottom, Gina

    2016-05-01

    Despite media images to the contrary, cardiopulmonary resuscitation in emergency departments is often unsuccessful. The purpose of this ethnographic study was to explore how health care professionals working in two emergency departments in the UK, make decisions to commence, continue or stop resuscitation. Data collection involved participant observation of resuscitation attempts and in-depth interviews with nurses, medical staff and paramedics who had taken part in the attempts. Detailed case examples were constructed for comparative analysis. Findings show that emergency department staff use experience and acquired tacit knowledge to construct a typology of cardiac arrest categories that help them navigate decision making. Categorisation is based on 'less is more' heuristics which combine explicit and tacit knowledge to facilitate rapid decisions. Staff then work as a team to rapidly assimilate and interpret information drawn from observations of the patient's body and from technical, biomedical monitoring data. The meaning of technical data is negotiated during staff interaction. This analysis was informed by a theory of 'bodily' and 'technical' trajectory alignment that was first developed from an ethnography of death and dying in intensive care units. The categorisation of cardiac arrest situations and trajectory alignment are the means by which staff achieve consensus decisions and determine the point at which an attempt should be withdrawn. This enables them to construct an acceptable death in highly challenging circumstances. Copyright © 2016 Elsevier Ltd. All rights reserved.

  5. Investigating the extent to which mobile phones reduce Knowledge Transfer barriers in Student Project Teams

    Directory of Open Access Journals (Sweden)

    Michael E. Kyobe

    2011-10-01

    Institutions of learning are increasingly adopting information and communication technologies (e.g. mobile technologies to provide solutions to the challenges facing them. Whilst the integration of the mobile context and technologies in learning environment has been encouraged over the years, and indeed many students today can use mobile phones, the effectiveness of these technologies in reducing impediments to knowledge transfer in group learning has not been investigated. This study investigated the extent to which mobile phones reduce the barriers to knowledge transfer in project groups. The impediments examined include the nature of knowledge, social barriers, lack of time and lack of motivation. Quantitative and qualitative approaches were used to collect and analyse the data. The sample consisted of 85 students engaged in group projects in the departments of Information Systems, Civil Engineering, Computer Science and Construction Engineering. The results show that mobile phones reduce all four knowledge transfer barriers investigated in the project groups. We found no significant difference in the nature of knowledge shared by teams with weak and strong ties. This suggests that teams with weak social ties who normally experience difficulty sharing complex (tacit knowledge can easily do so with the aid of mobile facilities. In addition, frequent users of mobile phones were motivated to share explicit knowledge with their peers whilst those who often work with tacit knowledge could convert it to explicit form and share it with others. Mobile features like short messaging service and multimedia messaging service (SMS & MMS or what some people refer to as ‘texting’, and email were mainly used to share knowledge and were perceived to reduce knowledge transfer time more than voice facilities. Our findings indicate that most students do not utilise the affordances of mobile phones for tacit knowledge transfer. Sharing of tacit knowledge needs to be encouraged

  6. TGfU--Would You Know It if You Saw It? Benchmarks from the Tacit Knowledge of the Founders

    Science.gov (United States)

    Butler, Joy

    2014-01-01

    This paper explores the tacit expert knowledge and understanding about games curriculum and pedagogy of three men, Len Almond, David Bunker, and Rod Thorpe, credited as the founders of the Teaching Games for Understanding (TGfU) model. The model emerged from teacher practice in the late 1970s and was little theorized at the time, apart from a…

  7. VIDA - Knowledge-based efforts for socially disadvantaged children in daycare - an inclusive ECEC program

    DEFF Research Database (Denmark)

    Holm, Anders; Wang, Camilla; Kousholt, Dorte

    experiments. Thus the program combines professionals’ personal knowledge and practice-based experiences, i.e. combines tacit knowledge with explicit scientifi c knowledge acquisition and sharing. The VIDA and VIDA+ education programs encourage participants to work with both explicit and implicit (tacit...... intervention program Knowledge-based efforts for socially disadvantaged children in daycare – a model program presented in this report, aims at improving all children’s well-being and cognitive functioning, and specifi cally improving the situation for socially disadvantaged children through inclusive efforts...

  8. Developing Tacit Knowledge of Complex Systems: The Value of Early Empirical Inquiry in Healthcare Design

    Directory of Open Access Journals (Sweden)

    Chantal Trudel

    2016-09-01

    Full Text Available Infection prevention and control has been the subject of much study in medical and epidemiological research and a variety of best practice guidelines have been developed to support healthcare workers and related stakeholders. Yet, despite the availability of information, managing healthcare-associated infections remains a challenge because the relevant explicit knowledge is not being adequately developed and mobilized as tacit knowledge for use "on the front lines". Some researchers have called for a human factors perspective to help address challenges in designing for infection prevention and control, but relatively few studies have been conducted to date. Researchers also suggest that empirical inquiry is needed to better inform the design process, and particularly the design of complex systems where attention to detailed processes and interactions can support the success of an intervention. A human factors approach can help designers develop a deeper understanding of work processes, technology considerations, as well as physiological, psychological, cultural, and organizational factors. The need is particularly pressing in low-resource healthcare environments where funds, time, and human resources may be scarce and strategic design decisions based on evidence are needed to support meaningful and effective changes. With this in mind, a human factors study was conducted in an existing neonatal intensive care unit to identify the influence of product and environment design on infection prevention and control and to inform recommendations for improvement. In this case study, we illustrate how the application of an empirical, methodical approach can help design professionals and stakeholders develop tacit knowledge of complex systems – knowledge that can be used to better inform design priorities, the design process, decision making, and the allocation of resources to help maximize improvements.

  9. Information and knowledge sharing trends of small and medium-sized enterprises in the Western Cape, South Africa

    Directory of Open Access Journals (Sweden)

    Faeda Mohsam

    2011-11-01

    . It was therefore deduced that SME successes depend on how well they share their tacit and explicit knowledge; this will determine whether they would excel above their competitors.

  10. Ubiquitous mobile knowledge construction in collaborative learning environments.

    Science.gov (United States)

    Baloian, Nelson; Zurita, Gustavo

    2012-01-01

    Knowledge management is a critical activity for any organization. It has been said to be a differentiating factor and an important source of competitiveness if this knowledge is constructed and shared among its members, thus creating a learning organization. Knowledge construction is critical for any collaborative organizational learning environment. Nowadays workers must perform knowledge creation tasks while in motion, not just in static physical locations; therefore it is also required that knowledge construction activities be performed in ubiquitous scenarios, and supported by mobile and pervasive computational systems. These knowledge creation systems should help people in or outside organizations convert their tacit knowledge into explicit knowledge, thus supporting the knowledge construction process. Therefore in our understanding, we consider highly relevant that undergraduate university students learn about the knowledge construction process supported by mobile and ubiquitous computing. This has been a little explored issue in this field. This paper presents the design, implementation, and an evaluation of a system called MCKC for Mobile Collaborative Knowledge Construction, supporting collaborative face-to-face tacit knowledge construction and sharing in ubiquitous scenarios. The MCKC system can be used by undergraduate students to learn how to construct knowledge, allowing them anytime and anywhere to create, make explicit and share their knowledge with their co-learners, using visual metaphors, gestures and sketches to implement the human-computer interface of mobile devices (PDAs).

  11. Knowledge Management for Enhancing Regulatory Body Capabilities in Thailand

    International Nuclear Information System (INIS)

    Apichaibukol, A.; Pakdee, K.

    2016-01-01

    Full text: In order to be a learning organization, the Office of Atoms for Peace (OAP) has appointed a knowledge-management team in an attempt to manage internal knowledge, both tacit knowledge and explicit knowledge, systematically. In principle, the seven steps of knowledge management will be applied for OAP KM, namely; 1. Knowledge identification including the knowledge required of the Regulatory Body. 2. Knowledge creation and acquisition including knowledge sharing, transfer and how to maintain knowledge external factors such as a customers, stakeholder, etc. 3. Knowledge organization based on knowledge structure is needed for a systematic knowledge retention in the future. 4. Knowledge refinement with ISO standards in document storage. 5. Knowledge access for example, using information technology management through web board. 6. Knowledge sharing, OAP staff through numerous methods designed to transfer implicit and tacit knowledge such as formal classroom and on-the-job training, informal Communities of Practice, mentoring. 7. Learning is OAP group continually enhancing their capabilities and making decisions, solving problems and improving the organization. OAP staff could apply knowledge for organization development and planning for a supporting guideline. (author

  12. Work in the virtual enterprise-creating identities, building trust, and sharing knowledge

    DEFF Research Database (Denmark)

    Rasmussen, Lauge Baungaard; Wangel, Arne

    2006-01-01

    for an exploratory, sociotechnical research approach combining the dimensions of context, subject and action with the twin objectives of contributing to the enhancement of collaborative capabilities in virtual teams as well as improving the insights into the nature of virtual work....... of the network must be integrated across the barriers of missing face-to-face clues and cultural differences. The social integration of the virtual network involves the creation of identities of the participating nodes, the building of trust between them, and the sharing of tacit and explicit knowledge among...... them. The conventional organisation already doing well in these areas seems to have an edge when going virtual. The paper argues that the whole question of management and control must be reconsidered due to the particular circumstances in the ‘Network Society’. The paper outlines a suggestion...

  13. Why share knowledge? The influence of ICT on the motivation for knowledge sharing

    NARCIS (Netherlands)

    Hendriks, P.H.J.

    1999-01-01

    Information and communication technology (ICT) can enhance knowledge sharing by lowering temporal and spatial barriers between knowledge workers, and improving access to information about knowledge. Looking at ICT for knowledge sharing in this light, however, has limited value, because it ignores

  14. Investigating the extent to which mobile phones reduce Knowledge Transfer barriers in Student Project Teams

    Directory of Open Access Journals (Sweden)

    Michael E. Kyobe

    2011-03-01

    Full Text Available Group learning plays a key role in the transfer of knowledge. In institutions of learning, it enhances students’ understanding, critical thinking, integration of knowledge and knowledge sharing. However, the transfer of knowledge in group projects is often impeded by factors such as time and budget constraints, individual and social barriers, and a lack of motivation.Institutions of learning are increasingly adopting information and communication technologies (e.g. mobile technologies to provide solutions to the challenges facing them. Whilst the integration of the mobile context and technologies in learning environment has been encouraged over the years, and indeed many students today can use mobile phones, the effectiveness of these technologies in reducing impediments to knowledge transfer in group learning has not been investigated.This study investigated the extent to which mobile phones reduce the barriers to knowledge transfer in project groups. The impediments examined include the nature of knowledge, social barriers, lack of time and lack of motivation. Quantitative and qualitative approaches were used to collect and analyse the data. The sample consisted of 85 students engaged in group projects in the departments of Information Systems, Civil Engineering, Computer Science and Construction Engineering.The results show that mobile phones reduce all four knowledge transfer barriers investigated in the project groups. We found no significant difference in the nature of knowledge shared by teams with weak and strong ties. This suggests that teams with weak social ties who normally experience difficulty sharing complex (tacit knowledge can easily do so with the aid of mobile facilities. In addition, frequent users of mobile phones were motivated to share explicit knowledge with their peers whilst those who often work with tacit knowledge could convert it to explicit form and share it with others. Mobile features like short messaging

  15. Information Sharing and Knowledge Sharing as Communicative Activities

    Science.gov (United States)

    Savolainen, Reijo

    2017-01-01

    Introduction: This paper elaborates the picture of information sharing and knowledge sharing as forms of communicative activity. Method: A conceptual analysis was made to find out how researchers have approached information sharing and knowledge sharing from the perspectives of transmission and ritual. The findings are based on the analysis of one…

  16. Knowledge management for libraries

    CERN Document Server

    Forrestal, Valerie

    2015-01-01

    Libraries are creating dynamic knowledge bases to capture both tacit and explicit knowledge and subject expertise for use within and beyond their organizations. In this book, readers will learn to move policies and procedures manuals online using a wiki, get the most out of Microsoft SharePoint with custom portals and Web Parts, and build an FAQ knowledge base from reference management applications such as LibAnswers. Knowledge Management for Libraries guides readers through the process of planning, developing, and launching th

  17. The study on knowledge transferring incentive for information system requirement development

    Energy Technology Data Exchange (ETDEWEB)

    Li, Yang [School of Economics and Business Administration, Chongqing University (China)

    2015-03-10

    Information system requirement development is a process of users’ knowledge sharing and transferring. However the tacit requirements developing is a main problem during requirement development process, for the reason of difficult to encoding, express, and communicate. Knowledge fusion and corporate effort is needed to finding tacit requirements. Under this background, our paper try to find out the rule of effort dynamic evolutionary of software developer and user by building an evolutionary game model on the condition of incentive system. And in addition this paper provides an in depth discussion at the end of this paper.

  18. The study on knowledge transferring incentive for information system requirement development

    International Nuclear Information System (INIS)

    Li, Yang

    2015-01-01

    Information system requirement development is a process of users’ knowledge sharing and transferring. However the tacit requirements developing is a main problem during requirement development process, for the reason of difficult to encoding, express, and communicate. Knowledge fusion and corporate effort is needed to finding tacit requirements. Under this background, our paper try to find out the rule of effort dynamic evolutionary of software developer and user by building an evolutionary game model on the condition of incentive system. And in addition this paper provides an in depth discussion at the end of this paper

  19. Analysing lawyers’ attitude towards knowledge sharing

    Directory of Open Access Journals (Sweden)

    Wole M. Olatokun

    2012-02-01

    Full Text Available Objectives: The study examined and identified the factors that affect lawyers’ attitudes to knowledge sharing, and their knowledge sharing behaviour. Specifically, it investigated the relationship between the salient beliefs affecting the knowledge sharing attitude of lawyers’, and applied a modified version of the Theory of Reasoned Action (TRA in the knowledge sharing context, to predict how these factors affect their knowledge sharing behaviour.Method: A field survey of 273 lawyers was carried out, using questionnaire for data collection. Collected data on all variables were structured into grouped frequency distributions. Principal Component Factor Analysis was applied to reduce the constructs and Simple Regression was applied to test the hypotheses. These were tested at 0.05% level of significance.Results: Results showed that expected associations and contributions were the major determinants of lawyers’ attitudes towards knowledge sharing. Expected reward was not significantly related to lawyers’ attitudes towards knowledge sharing. A positive attitude towards knowledge sharing was found to lead to a positive intention to share knowledge, although a positive intention to share knowledge did not significantly predict a positive knowledge sharing behaviour. The level of Information Technology (IT usage was also found to significantly affect the knowledge sharing behaviour of lawyers’.Conclusion: It was recommended that law firms in the study area should deploy more IT infrastructure and services that encourage effective knowledge sharing amongst lawyers. 

  20. Factors Impacting Knowledge Sharing

    DEFF Research Database (Denmark)

    Schulzmann, David; Slepniov, Dmitrij

    The purpose of this paper is to examine various factors affecting knowledge sharing at the R&D center of a Western MNE in China. The paper employs qualitative methodology and is based on the action research and case study research techniques. The findings of the paper advance our understanding...... about factors that affect knowledge sharing. The main emphasis is given to the discussion on how to improve knowledge sharing in global R&D organizations....

  1. Clinical intuition versus statistics: different modes of tacit knowledge in clinical epidemiology and evidence-based medicine.

    Science.gov (United States)

    Braude, Hillel D

    2009-01-01

    Despite its phenomenal success since its inception in the early nineteen-nineties, the evidence-based medicine movement has not succeeded in shaking off an epistemological critique derived from the experiential or tacit dimensions of clinical reasoning about particular individuals. This critique claims that the evidence-based medicine model does not take account of tacit knowing as developed by the philosopher Michael Polanyi. However, the epistemology of evidence-based medicine is premised on the elimination of the tacit dimension from clinical judgment. This is demonstrated through analyzing the dichotomy between clinical and statistical intuition in evidence-based medicine's epistemology of clinical reasoning. I argue that clinical epidemiology presents a more nuanced epistemological model for the application of statistical epidemiology to the clinical context. Polanyi's theory of tacit knowing is compatible with the model of clinical reasoning associated with clinical epidemiology, but not evidence-based medicine.

  2. Bringing tacit knowledge back to contributory and interactional expertise: A reply to Goddiksen.

    Science.gov (United States)

    Reyes-Galindo, Luis I; Duarte, Tiago Ribeiro

    2015-02-01

    We analyse a recent paper by Goddiksen (2014) where the author raises questions about the relationship between authorship, attribution and Collins & Evans' concept of contributory and interactional expertise. We then highlight recent empirical work in the sociology of climate change science that has made similar points in order to clarify how authorship, division of labour and contribution are handled in real scientific settings. Despite this, Goddiksen's critique of both contributory and interactional expertise is ultimately ineffective because it rests on a misguided attempt to de-socialise these concepts. We conclude by stressing the importance of collective tacit knowledge acquisition through immersion as a critical step in becoming a full-blown contributory or interactional expert. Copyright © 2014 Elsevier Ltd. All rights reserved.

  3. Eliciting and shaping tacit knowing for meta-innovation: A challenge for management education in the 21st century transitional university

    Directory of Open Access Journals (Sweden)

    S. Kruger

    2006-12-01

    Full Text Available Purpose: This paper describes the implementation of and lessons learnt with an action research project on management teaching and learning in a 21st century transitional university. The project focuses on the problem of how to elicit and shape students' tacit knowing for meta-innovation and is part of a drive to find a new identity for the newly merged comprehensive University of Johannesburg (UJ. Design/methodology/approach: The project under discussion focuses on an undergraduate module, Developing and Managing Innovation, presented by UJ since 2003 as part of the B.Com Intrapreneurial Management degree. This degree has been developed in the light of the recent requirements placed upon managers by the innovation era. Creating new knowledge is not simply a matter of processing objective information but rather of tapping tacit and often highly subjective insights, intuitions and hunches. To find ways to elicit and shape tacit knowing for meta-innovation, an extensive literature study was conducted and a model identified for this purpose. An action research spiral was constructed to validate the teaching and learning interventions. Findings: The paper presents a teaching and learning framework to build theory that is in accord with the African Ubuntu spirit. The framework supports students within powerful learning environments to develop meta-cognition skills by focusing not only on the acquisition of explicit knowledge, but also on ways to elicit and shape tacit knowing. Implications: A community of practice is the bedrock of powerful learning environments in which action and learning, improvisation and experimentation, tacit and explicit knowledge feed on each other to stretch the students' capacity for meta-innovation. This enables them to continually deploy their talents, knowledge, resourcefulness and creativity to best effect as managers and to transform their life and that of their business and of others. Originality/value: The innovative

  4. Learning object repositories as knowledge management systems

    Directory of Open Access Journals (Sweden)

    Demetrios G. Sampson

    2013-06-01

    Full Text Available Over the past years, a number of international initiatives that recognize the importance of sharing and reusing digital educational resources among educational communities through the use of Learning Object Repositories (LORs have emerged. Typically, these initiatives focus on collecting digital educational resources that are offered by their creators for open access and potential reuse. Nevertheless, most of the existing LORs are designed more as digital repositories, rather than as Knowledge Management Systems (KMS. By exploiting KMSs functionalities in LORs would bare the potential to support the organization and sharing of educational communities’ explicit knowledge (depicted in digital educational resources constructed by teachers and/or instructional designers and tacit knowledge (depicted in teachers’ and students’ experiences and interactions of using digital educational resources available in LORs. Within this context, in this paper we study the design and the implementation of fourteen operating LORs from the KMSs’ perspective, so as to identify additional functionalities that can support the management of educational communities’ explicit and tacit knowledge. Thus, we propose a list of essential LORs’ functionalities, which aim to facilitate the organization and sharing of educational communities’ knowledge. Finally, we present the added value of these functionalities by identifying their importance towards addressing the current demands of web-facilitated educational communities, as well as the knowledge management activities that they execute.

  5. Governing Individual Knowledge Sharing Behavior

    DEFF Research Database (Denmark)

    Minbaeva, Dana; Pedersen, Torben

    2010-01-01

    The emerging Knowledge Governance Approach asserts the need to build microfoundations grounded in individual action. Toward this goal, using the Theory of Planned Behavior, we aim to explain individual knowledge sharing behavior as being determined by the intention to share knowledge and its...... antecedents: attitude toward knowledge sharing, subjective norms, and perceived behavioral control. In addition, we consider managerial interventions (governance mechanisms) that managers can employ to influence the identified antecedents and thereby govern individual knowledge sharing behavior. We test...... a positive effect on subjective norms and perceived behavioral control, respectively....

  6. The Knowledge Management Research of Agricultural Scientific Research Institution

    Institute of Scientific and Technical Information of China (English)

    2010-01-01

    Based on the perception of knowledge management from experts specializing in different fields,and experts at home and abroad,the knowledge management of agricultural scientific research institution can build new platform,offer new approach for realization of explicit or tacit knowledge,and promote resilience and innovative ability of scientific research institution.The thesis has introduced functions of knowledge management research of agricultural science.First,it can transform the tacit knowledge into explicit knowledge.Second,it can make all the scientific personnel share knowledge.Third,it is beneficial to the development of prototype system of knowledge management.Fourth,it mainly researches the realization of knowledge management system.Fifth,it can manage the external knowledge via competitive intelligence.Sixth,it can foster talents of knowledge management for agricultural scientific research institution.Seventh,it offers the decision-making service for leaders to manage scientific program.The thesis also discusses the content of knowledge management of agricultural scientific research institution as follows:production and innovation of knowledge;attainment and organizing of knowledge;dissemination and share of knowledge;management of human resources and the construction and management of infrastructure.We have put forward corresponding countermeasures to further reinforce the knowledge management research of agricultural scientific research institution.

  7. Tacit Beginnings towards a Model of Scientific Thinking

    Science.gov (United States)

    Glass, Rory J.

    2013-01-01

    The purpose of this paper is to provide an examination of the role tacit knowledge plays in understanding, and to provide a model to make such knowledge identifiable. To do this I first consider the needs of society, the ubiquity of information in our world and the future demands of the science classroom. I propose the use of more implicit or…

  8. Knowledge Sharing and National Culture

    DEFF Research Database (Denmark)

    Michailova, Snejina; Hutchings, Kate

    2004-01-01

    Much of the knowledge management literature tends to assume a rather universalistunderstanding of knowledge sharing. Yet, attitudes to knowledge sharing as well as actualknowledge-sharing behaviour depend on conditions that vary across institutional and culturalenvironments. This paper contributes...... to the knowledge-sharing literature by specificallydiscussing the interplay between knowledge-sharing and national cultural factors in the context oftransition countries. The paper engages in a comparative examination of two major transitionsocieties, China and Russia, and contributes to understanding...... the complexity of differencesbetween transition economies. The paper is written as a set of theoretical arguments andpropositions that is designed to elucidate more nuanced ways of thinking about knowledgesharing in China and Russia. We argue that in the case of China and Russia, verticalindividualism...

  9. Evidence-based care and the case for intuition and tacit knowledge in clinical assessment and decision making in mental health nursing practice: an empirical contribution to the debate.

    Science.gov (United States)

    Welsh, I; Lyons, C M

    2001-08-01

    This paper provides empirical evidence that challenges the view that methods of clinical assessment and decision making should not rely solely on logical positivist approaches. Whilst the National Health Service (NHS) Executive currently takes a hard positivist line on what constitutes evidence-based practice, data reveal that it is not always appropriate to disregard the tacit knowledge and intuition of experienced practitioners when making assessment decisions in mental health nursing practice. Data support the case for a holistic approach which may draw on intuition and tacit knowledge, as well as traditional approaches, to meet the requirements of clients with complex mental health problems. A model based on Schon's notion of reflection in and reflection on practice is proposed which demonstrates the value of intuition and tacit knowledge. This model allows the generation of insights which may ultimately be demonstrated to be acceptable and empirically testable. It is accepted that an element of risk taking is inevitable, but the inclusion of a formal analytical process into the model reduces the likelihood of inappropriate care interventions. The cognitive processes which experienced nurses use to make clinical decisions and their implications for practice will be explored.

  10. Analysing lawyers’ attitude towards knowledge sharing

    Directory of Open Access Journals (Sweden)

    Wole M. Olatokun

    2012-09-01

    Method: A field survey of 273 lawyers was carried out, using questionnaire for data collection. Collected data on all variables were structured into grouped frequency distributions. Principal Component Factor Analysis was applied to reduce the constructs and Simple Regression was applied to test the hypotheses. These were tested at 0.05% level of significance. Results: Results showed that expected associations and contributions were the major determinants of lawyers’ attitudes towards knowledge sharing. Expected reward was not significantly related to lawyers’ attitudes towards knowledge sharing. A positive attitude towards knowledge sharing was found to lead to a positive intention to share knowledge, although a positive intention to share knowledge did not significantly predict a positive knowledge sharing behaviour. The level of Information Technology (IT usage was also found to significantly affect the knowledge sharing behaviour of lawyers’. Conclusion: It was recommended that law firms in the study area should deploy more IT infrastructure and services that encourage effective knowledge sharing amongst lawyers.

  11. Tacit definitions of informal caregiving.

    Science.gov (United States)

    Wrubel, J; Richards, T A; Folkman, S; Acree, M C

    2001-01-01

    This study describes three tacit definitions of informal caregiving and explores the extent to which differences in these tacit definitions explain variation in caregivers' negative mood over time. There is a growing need to understand the sources of stress and gratification for informal caregivers. Tacit definitions of informal caregiving refer to caregivers' understanding of what caregiving entails. These definitions are tacit because they arise from caregivers' taken-for-granted understanding rather than formally articulated positions concerning caregiving. A random sample of 60 men, all of whom were caregiving partners of men with acquired immunodeficiency syndrome (AIDS), was drawn from a larger cohort of 253 participants in the University of California San Francisco (UCSF) Coping Project (1990-1997). The caregivers were assessed bimonthly for 2 years with procedures that included a semi-structured interview focusing on a recent stressful event involving caregiving, and quantitative measures of well-being. Interpretive phenomenological case studies of the narrative accounts of the 60 caregivers produced three tacit definitions of caregiving - engagement, conflict and distance. These three tacit definitions were distinguished by differences in learning about caregiving, involvement in health care decisions, caregiving activities and reported sources of stress. The three groups differed on measures of dyadic adjustment, depression, anger and anxiety. Better understanding of caregivers' tacit definitions can facilitate and enhance effective support and interventions for caregivers.

  12. Possible Strategies for Facilitating the Exchange of Tacit Knowledge in a Team of Creative Professionals

    DEFF Research Database (Denmark)

    Frimodt-Møller, Søren; Borum, Nanna; Petersson, Eva

    2015-01-01

    by the authors, a preference for analog tools over digital has been detected among creative professionals. In a new series of interviews done at the same workplace, it is shown that it is possible for a designer to build up tacit knowledge of the field in which he works, for use in a digital environment. Using......This paper discusses strategies for improving how creative professionals embrace new digital tools into their workflow, in context of the EU-funded international research project IdeaGarden, which aims at developing tools and scenarios that facilitate creative collaboration. In previous research...... making amendments to the physical arrangement of the workplace....

  13. Unveiling the Knowledge Sharing Culture

    NARCIS (Netherlands)

    Hendriks, P.H.J.

    2009-01-01

    It is generally acknowledged that organisation culture affects how knowledge processes such as knowledge-sharing evolve. Despite the growing attention to the aspects of culture, the knowledge management debate has not paid systematic attention to the assessment or measurement of a knowledge-sharing

  14. INFORMATION TECHNOLOGY, KNOWLEDGE CREATION AND SHARING: A STUDY OF THE INTEGRATED PUBLIC SAFETY SYSTEM IN THE BOARD OF CRIMINAL INVESTIGATIONS IN SANTA CATARINA

    Directory of Open Access Journals (Sweden)

    Indianara Silva

    2014-07-01

    Full Text Available The aim of this study is to analyze the role of information technology in the field of operation of public safety in the Brazilian state of Santa Catarina. More specifically, it was based on the following research problem: how does the use of information technology in the area of public safety influence the creation and sharing of knowledge in criminal investigations in the civilian police force, by means of police inquiry? From a methodological point of view, the study was conducted using a qualitative approach, having the character of a case study. The data collection techniques included the use of questionnaires, semi-structured interviews and the analysis of documentation and physical artifacts. As far as the treatment and interpretation of the data is concerned, content analysis techniques were employed. The study showed that the use of information technology can provide actions which facilitate sharing, mainly of explicit knowledge, and which, as a result, characterize activities related to criminal investigation and the launching of police inquiries. These activities are lacking in strategies that provide the sharing of tacit knowledge and consequently the creation of knowledge. Moreover, it was found that the contribution of technology to knowledge creation and sharing in the criminal investigation process also depends on other variables of a contextual (e.g. institutional policies and individual nature (e.g. resistance.

  15. Nuclear Knowledge to the Next Generation

    International Nuclear Information System (INIS)

    Mazour, Thomas; Kossilov, Andrei

    2004-01-01

    explicit knowledge and to create an environment where tacit knowledge is routinely shared and disseminated. Many NPP operating organizations have taken positive and decisive steps to address the aging workforce situation. A number of these actions are described in the report

  16. Knowledge Sharing in Knowledge-Intensive Firms

    DEFF Research Database (Denmark)

    Gupta, Akshey; Michailova, Snejina

    2004-01-01

    This paper is a study of the knowledge-sharing difficulties experienced by three departments in a knowledge-intensive firm. The case organization is a global consulting firm that has been on the forefront of knowledge management and has won several knowledge management related international accla...

  17. "Tacit Knowledge" versus "Explicit Knowledge"

    DEFF Research Database (Denmark)

    Sanchez, Ron

    creators and carriers. By contrast, the explicit knowledge approach emphasizes processes for articulating knowledge held by individuals, the design of organizational approaches for creating new knowledge, and the development of systems (including information systems) to disseminate articulated knowledge...

  18. Technical knowledge creation

    DEFF Research Database (Denmark)

    Søberg, Peder Veng

    2017-01-01

    Purpose - The purpose of the paper is to amend shortcomings of existing theory concerning organizational learning and knowledge management. Design/methodology/approach – The paper reviews and refines existing theory. Findings - Findings from cognitive neuroscience suggest that technical knowledge...... domains essential for product development are largely nonlinguistic. Operations management/strategy tools enable the use of tacit knowledge in its tacit form and discourage premature standardization. Similarly, language use introduces standardization, which if introduced prematurely, causes incrementalism...... in line with findings from product development research. However, frameworks on organizational learning and knowledge management focus on language development and neglect use of tacit knowledge and the benefits involved with allowing elements of new product ideas to mature in a tacit form. Originality...

  19. Moving from tacit knowledge to evidence-based practice: the Kaiser Permanente community partners study.

    Science.gov (United States)

    Enguídanos, Susan M; Jamison, Paula M

    2006-01-01

    For several decades both medical and social work practices have failed to consistently include measures to determine the effectiveness of their care and practices. This is especially true of care management practices. With the growth and aging of our population, this is of particular concern when many of our resources for older adults are channeled into services such as geriatric care management. This article describes a randomized controlled trial that tested the effectiveness of four levels of geriatric care management. Results from this study did not support the tacit knowledge of the clinicians in terms of the effectiveness of their practices. This article describes the study methods and results, and how evidence from this study impacted subsequent service provided by geriatric care managers.

  20. Tacit acceptance of the succession

    Directory of Open Access Journals (Sweden)

    Ioana NICOLAE

    2012-01-01

    Full Text Available This paper examines some essential and contradictory aspects regarding the issue of tacit acceptance of succession in terms of distinction between documents valuing tacit acceptance of succession and other acts that would not justify such a solution. The documents expressly indicated by the legislator as having tacit acceptance value as well as those which do not have such value are presented and their most important legal effects are examined and discussed.

  1. Information and knowledge sharing trends of small and medium-sized enterprises in the Western Cape, South Africa

    Directory of Open Access Journals (Sweden)

    Faeda Mohsam

    2011-03-01

    and other companies in the field. • Their multidisciplinary approach in incorporating all spheres of civil engineering, which gave them a niche in the market. • The vast knowledge and experience of the owners and directors.Conclusion: Each of the companies interviewed had unique skills that they can apply to their advantage. They were also found to be implementing KM processes such as sharing, creating and leveraging of information and knowledge, albeit in the absence of formal policies. It was therefore deduced that SME successes depend on how well they share their tacit and explicit knowledge; this will determine whether they would excel above their competitors.

  2. Akuisisi dan Budaya Knowledge Sharing

    Directory of Open Access Journals (Sweden)

    Nuril Kusumawardhani Soeprapto Putri

    2011-06-01

    Full Text Available Large companies which are experiencing barriers in innovation often take a radical step to acquire knowledge, namely acquisition. Though innovation is not the only reason, acquisition will result in the company wishes to achieve competitive advantage affected by the creation of ideas, creativity and innovation. The three points can be achieved more easily when the knowledge sharing within the organization / company runs well. However, the acquisition maybe impacts as a counter-attack for the knowledge sharing culture both in the acquisitor and and company which obtains the acquisition. Therefore, a key to succeed the acquisition is a sharing culture among individuals within a company that runs well or even better. Individuals from the acquisitor and those of the company that obtains the acquisition can adapt to each other and have confidence in order not to hinder them to share knowledge. This study discusses in detail the potential impacts of an acquisition upon a knowledge sharing culture in a company. 

  3. Does Knowledge Sharing Pay?

    DEFF Research Database (Denmark)

    Mahnke, Volker; Pedersen, Torben; Venzin, Markus

    are developed using a simultaneous equation model applied to a unique dataset encompassing a German MNC, HeidelbergCement. Enablers and impediments of knowledge outflows are assessed in order to explain why subsidiaries share their knowledge with other MNC units. Implications are examined by studying the link......This empirical paper explores knowledge outflow from MNC subsidiaries and its impact on the MNC performance. We develop and test hypotheses derived from literature on MNC knowledge flows integrated with the perspective of knowledge-creating, self-interested MNC subsidiaries. The hypotheses...... between knowledge outflows and subsidiary performance. Our findings suggest that knowledge outflows increase a subsidiary's performance only up to a certain point and that too much knowledge sharing may be detrimental to the contributing subsidiary's performance....

  4. A preliminary study to understand tacit knowledge and visual routines of medical experts through gaze tracking.

    Science.gov (United States)

    Anderson, Blake; Shyu, Chi-Ren

    2010-11-13

    Many decisions made by medical experts are based on scans from advanced imaging technologies. Interpreting a medical image is a trained, systematic procedure and an excellent target for identifying potential visual routines through image informatics. These visual routines derived from experts contain many clues about visual knowledge and its representation. This study uses an inexpensive webcam-based gaze tracking method to collect data from multiple technologists' survey of medical and non-medical images. Through computational analysis of the results, we expect to provide insight into the behaviors and properties related to medical visual routines. Discovering the visual processes associated with medical images will help us recognize and understand the tacit knowledge gained from extensive experience with medical imagery. These expert routines could potentially be used to reduce medical error, train new experts, and provide an understanding of the human visual system in medicine.

  5. Proposing a Model for Successful Application of Knowledge Sharing II (Social Knowledge Sharing) within Organizations

    OpenAIRE

    Mehdi Shamizanjani; Seyed Mohammad Ghasemtabar Shahri

    2014-01-01

    The main purpose of this research is the development of a success model of Knowledge Sharing 2.0 (social knowledge sharing) through organizations. A three-step strategy is used in this research as stated below: In the first step, identification of social software and extraction of factors effective on success of each for knowledge sharing were obtained from literature review. Execution of Delphi method and identification of critical factors were done in the second step. At l...

  6. Challenges of knowledge sharing in the petrochemical industry

    Directory of Open Access Journals (Sweden)

    Chin Wei Chong

    2014-06-01

    Full Text Available Knowledge sharing is one of the important and also challenging parts in the success of KM implementation. The objective of this paper is to find out knowledge sharing barriers in the petrochemical companies in a Middle East country. Three main categories are found to have an impact on knowledge sharing in the companies. These categories are potential individual knowledge sharing barriers, potential organizational knowledge sharing barriers and potential technological knowledge sharing barriers. Data were collected by using a convenience sampling survey method. 500 questionnaires were distributed among employees and 302 questionnaires were returned. Trust, knowledge as power, communication, organizational hierarchy and knowledge sharing technological systems are found to have relationships with knowledge sharing. However, reward and recognition system have less significant relationship with knowledge sharing in the petrochemical companies.

  7. Knowledge management: implications for human service organizations.

    Science.gov (United States)

    Austin, Michael J; Claassen, Jennette; Vu, Catherine M; Mizrahi, Paola

    2008-01-01

    Knowledge management has recently taken a more prominent role in the management of organizations as worker knowledge and intellectual capital are recognized as critical to organizational success. This analysis explores the literature of knowledge management including the individual level of tacit and explicit knowledge, the networks and social interactions utilized by workers to create and share new knowledge, and the multiple organizational and managerial factors associated with effective knowledge management systems. Based on the role of organizational culture, structure, leadership, and reward systems, six strategies are identified to assist human service organizations with implementing new knowledge management systems.

  8. Sharing knowledge

    Energy Technology Data Exchange (ETDEWEB)

    2009-07-01

    The workshop on Climate Change Impacts and Adaptation Strategies for Arctic Indigenous Communities is one stage in developing positions and providing input from the perspectives of Arctic Peoples in preparation for the Indigenous Peoples' Global Summit on Climate Change that will take place in April, 2009, in Anchorage, Alaska. The Summit, organized by the Inuit Circumpolar Council with oversight of an International Steering Committee, will bring together hundreds of indigenous Peoples around the world. This Workshop intended to bring together Arctic Indigenous Peoples to deliver and to share information, academic research, case studies based on traditional knowledge and researchers knowledgeable in traditional knowledge and/or policy issues drawn from traditional knowledge. The following themes were discussed: 1) Traditional knowledge research and education; 2) Laws and lawmaking; 3) Food and health; 4) Organisation; 5) Communications and advocacy. (ln)

  9. Dynamic pricing in the spanish gasoline market. A tacit collusion equilibrium

    International Nuclear Information System (INIS)

    Perdiguero Garcia, Jordi

    2010-01-01

    During the last twenty years, the Spanish petrol market has undergone an intensive restructuration process; it has changed from being a state-owned monopoly to total liberalization and privatization. This liberalization process was accompanied by measures that facilitated the creation of a 'national champion', the Repsol Group, which is a huge, vertically integrated company with a high market share in all the industry's segments. Using a dynamic model, this paper analyses whether the prices established by companies in the Spanish gasoline market, after the restructuration process, fits with a tacit collusion equilibrium. The empirical results show that a strategic behaviour of companies occurs and is compatible with a tacit collusion price strategy. So, the restructuration process does not seem to have introduced effective competition into the Spanish gasoline market. (author)

  10. Making the Tacit Explicit: Children's Strategies for Classroom Writing

    Science.gov (United States)

    Silby, Alison; Watts, Mike

    2015-01-01

    A key highlight of this study is generating evidence of children "making aware the unaware", making tacit knowledge explicit. The research explores the levels of awareness in thinking used by eight 7-8 year-old children when engaged in school-based genre writing tasks. The focus is on analysing children's awareness of their thought…

  11. Boundary Spanners and Intra-MNC Knowledge Sharing

    DEFF Research Database (Denmark)

    Minbaeva, Dana; Santangelo, Grazia D.

    2018-01-01

    intermediaries between many individuals from within and outside their organizations. They are well connected internally and externally and share knowledge across MNC units to a greater extent than non-boundary spanners. However, their contribution to knowledge sharing should not be taken for granted......Research summary: We examine the conditions under which boundary spanners positively contribute to intra-MNC knowledge sharing. Specifically, we argue that the knowledge-sharing behavior of boundary spanners should not be taken for granted, as it is affected by the individual's motivation to share...... knowledge and is contingent upon the immediate organizational context in which the individual is located. An analysis of data covering 482 individuals located in different business units of a Danish MNC confirms our arguments. Managerial summary: Boundary spanners are employees who act as knowledge...

  12. Tacit knowledge in action: basic notions of knowledge sharing in computer supported work environments

    OpenAIRE

    Mackenzie Owen, John

    2001-01-01

    An important characteristic of most computer supported work environments is the distribution of work over individuals or teams in different locations. This leads to what we nowadays call `virtual' environments. In these environments communication between actors is to a large degree mediated, i.e. established through communications media (telephone, fax, computer networks) rather in a face-to-face way. Unfortunately, mediated communication limits the effectiveness of knowledge exchange in virt...

  13. Knowledge Sharing and R&D Investment

    Science.gov (United States)

    Sarkar, Abhirup

    We consider an R&D race between two symmetric firms. The game consists of two stages. In the first stage, firms non-cooperatively decide upon their levels of investment in R&D which, in turn, determine the Poisson probabilities of their subsequent sucesses. In the second stage, they engage in a Nash bargaining game to share their knowledge. We show that the firms over-invest and earn lower profits if knowledge sharing is possible compared to the situation where it is not. Hence, before the first stage, if the firms are given the option of precommitting to no knowledge sharing, they will do so and be better off. The society, of course, would be better off with full knowledge sharing.

  14. On the Tacit Aspects of Science Pedagogy in Higher Education.

    Science.gov (United States)

    Sitaraman, Ramakrishnan

    2017-01-01

    In this article, we examine the concept of tacit knowledge and its implications for science education. We suggest that the history of scientific ideas and the personal nature of learning imply that higher education in scientific fields, wherein the generation of new knowledge, insights and understanding is paramount, would greatly benefit by acknowledging the irreducible role of the non-formal and the incidental in scientific innovation and advances.

  15. Shared Visualizations in Support of Distributed Creative Communities

    Directory of Open Access Journals (Sweden)

    Alastair Weakley

    2004-05-01

    Full Text Available The paper is concerned with support for distributed groups of creative knowledge workers: in this case designers. We consider requirements that designers have regarding internalisation and externalisation of ideas and concepts as well as requirements relating to collaboration. We review an online system whose facilities for the graphical representation of data were found to be popular. The evaluation was in the context of a group task and the results, including instances of tacit knowledge sharing, have led us to formulate a number of recommendations as to how such systems might be made still more effective for collaborative working.

  16. When global virtual teams share knowledge

    DEFF Research Database (Denmark)

    Klitmøller, Anders; Lauring, Jakob

    2013-01-01

    Technological developments and internationalization have made virtual communication a central part of everyday life in many larger organizations. In recent years this trend has been intensified by travel-budget cuts imposed by the global financial crisis. Accordingly, the use of virtual media...... for internal knowledge sharing is now more important than ever before. Extant studies have provided useful theories and empirical documentation on how to manage global virtual teams. However, no prior research has examined the interaction of media type with the relation between culture/language and canonical....../equivocal knowledge sharing. This is an important omission because cultural and linguistic variations are known to have a great effect on knowledge sharing. We use ethnographic field-study methodology for an exploratory examination of the effects of culture, shared language commonality and media choice on knowledge...

  17. The nuclear knowledge management, its present status and tasks

    International Nuclear Information System (INIS)

    Yanagisawa, Kazuaki; Yonezawa, Minoru; Sawada, Tetsuo

    2006-01-01

    Knowledge management can be defined as the integrated, systematic approach to identifying, collecting, maintaining, and sharing knowledge, and enabling the creation of new knowledge in order to achieve the objectives of the organization. Knowledge can be classified into explicit knowledge and tacit knowledge. Due to the aging of nuclear personnel, it is necessary to systematically manage nuclear knowledge within and between the organizations and to smoothly transfer or pass these down to the next generation. World's trend of nuclear knowledge management and its tasks were described referring to topics of its latest international meetings. (T.Tanaka)

  18. Human resource management practices stimulating knowledge sharing

    Directory of Open Access Journals (Sweden)

    Matošková Jana

    2017-12-01

    Full Text Available The major goal of the paper was to develop a theoretical framework that conceptualizes the indirect impact on human resource management practice on knowledge sharing in the organization. In the current competitive environment, the ability to use knowledge assets and to continuously renovate it is required for organizational success. Therefore, the field of human resource management should dedicate great effort to understanding how to enhance the knowledge flows within the organization. Theoretical indications were provided about HRM practices that influence the quality and quantity of knowledge sharing within an organization. Further, a conceptual model of relations between HRM practices and factors influencing knowledge sharing within an organization was introduced. It is supposed that HRM practices have direct impacts on personality traits of employees, organizational culture, characteristics of managers, and instruments used for knowledge sharing. Subsequently, these factors have direct effects on the perceived intensity of knowledge sharing. The paper offers 12 testable propositions for the indirect relation between HRM practices and knowledge sharing in the organization. The suggested model could assist future research to examine the influence of HRM practices upon managing knowledge is a more complex way. Via a theoretical contribution to the debate on the influence on HRM practices upon managing knowledge, the study contributes to further research development in this field.

  19. Tacit knowledge of public health nurses in identifying community health problems and need for new services: a case study.

    Science.gov (United States)

    Yoshioka-Maeda, Kyoko; Murashima, Sachiyo; Asahara, Kiyomi

    2006-09-01

    The purpose of this study was to explore the tacit knowledge of public health nurses in identifying community health problems and developing relevant new projects. Previous research only roughly showed those skills for creating new community health services, such as lobbying. Nine Japanese public health nurses who had created new projects in their municipalities were selected by theoretical sampling and interviewed in 2002-2003. Yin's Case Study Method, especially the multiple-case study design, was used. All 9 public health nurses used similar approaches in identifying community health problems and the need for creating new services, even though their experiences differed and the kinds of projects varied. They identified the difficulties of clients, recognized clients who had the same problems, elucidated the limitations of existing services, and forecasted outcomes from the neglect of the clients' problems. Then they succeeded in creating a new project by examining individual health problems in the context of their community's characteristics, societal factors, and using existing policies to support their clients. This is the first study to explore the skills of public health nurses and their intention to use such skills in creating new projects as well as the exact process. They could identify community health problems that will be the basis for developing new services to provide care for individual clients. This is different from the traditional community assessment approach that requires the collection of a huge amount of information to clarify community health problems. The tacit knowledge of public health nurses will help to create needs-oriented new services more smoothly.

  20. Barriers to tacit knowledge retention: An understanding of the perceptions of the knowledge management of people inside and outside the organisation

    Directory of Open Access Journals (Sweden)

    Jacky Bessick

    2013-07-01

    Full Text Available Background: Knowledge loss causes challenges for organisations that wish to remain competitive. These organisations must identify the risks that could lead to knowledge loss and become aware of issues that affect knowledge retention.Objectives: The objective of this research was to identify tacit knowledge retention barriers that could cause knowledge loss in an organisation. The paper presents a framework for the assessment of the impact of these barriers and discusses the research findings in order to critique that framework.Method: A quantitative strategy was used to interpret the findings. The target population is information technology (IT professionals in a government organisation. Interviews were conducted in order to produce a more context-sensitive interpretation of the findings. A quantitative research approach was used to ensure the findings would precisely reflect the target population.Results: The majority of respondents confirmed that career development requires professional development, training prospects and improves the employability of employees. The agreed result was that respondents seek autonomy, that is, the ability to make decisions. Job stress and burnout are experienced because of problems with in filling posts, and the competition between the private and public sectors for experienced IT employees.Conclusion: Certain determinants were found that affect barriers in knowledge management: organisational commitment, job satisfaction, job characteristics and talent management. These need to be measured to prevent barriers from occurring. Implications are drawn from the study; these provide a focus for further research to bridge some gaps in information technology that currently limit the widespread use of knowledge management.

  1. Barriers to tacit knowledge retention: An understanding of the perceptions of the knowledge management of people inside and outside the organisation

    Directory of Open Access Journals (Sweden)

    Jacky Bessick

    2013-07-01

    Full Text Available Background: Knowledge loss causes challenges for organisations that wish to remain competitive. These organisations must identify the risks that could lead to knowledge loss and become aware of issues that affect knowledge retention. Objectives: The objective of this research was to identify tacit knowledge retention barriers that could cause knowledge loss in an organisation. The paper presents a framework for the assessment of the impact of these barriers and discusses the research findings in order to critique that framework. Method: A quantitative strategy was used to interpret the findings. The target population is information technology (IT professionals in a government organisation. Interviews were conducted in order to produce a more context-sensitive interpretation of the findings. A quantitative research approach was used to ensure the findings would precisely reflect the target population. Results: The majority of respondents confirmed that career development requires professional development, training prospects and improves the employability of employees. The agreed result was that respondents seek autonomy, that is, the ability to make decisions. Job stress and burnout are experienced because of problems with in filling posts, and the competition between the private and public sectors for experienced IT employees. Conclusion: Certain determinants were found that affect barriers in knowledge management: organisational commitment, job satisfaction, job characteristics and talent management. These need to be measured to prevent barriers from occurring. Implications are drawn from the study; these provide a focus for further research to bridge some gaps in information technology that currently limit the widespread use of knowledge management.

  2. To share or not to share, that is the question. Conditions for the willingness to share knowledge

    NARCIS (Netherlands)

    Andriessen, J.H.E.

    2006-01-01

    Sharing knowledge is an important aspect of most modern organisation. Ideas about how to stimulate knowledge sharing abound, but without much theorising. The objective of this article is to link basic motivation theories to empirical studies of knowledge sharing and its conditions. The paper starts

  3. Successful Architectural Knowledge Sharing: Beware of Emotions

    Science.gov (United States)

    Poort, Eltjo R.; Pramono, Agung; Perdeck, Michiel; Clerc, Viktor; van Vliet, Hans

    This chapter presents the analysis and key findings of a survey on architectural knowledge sharing. The responses of 97 architects working in the Dutch IT Industry were analyzed by correlating practices and challenges with project size and success. Impact mechanisms between project size, project success, and architectural knowledge sharing practices and challenges were deduced based on reasoning, experience and literature. We find that architects run into numerous and diverse challenges sharing architectural knowledge, but that the only challenges that have a significant impact are the emotional challenges related to interpersonal relationships. Thus, architects should be careful when dealing with emotions in knowledge sharing.

  4. Knowledge sharing in industrial research

    NARCIS (Netherlands)

    Berends, J.J.

    2003-01-01

    Over the past decade, the field of organization studies has increasingly focused on knowledge and knowledge processes in organizations. This thesis describes a study of one of those processes, knowledge sharing, in the context of industrial research. Though the attention for knowledge in

  5. Relational models for knowledge sharing behavior

    NARCIS (Netherlands)

    Boer, N.I.; Berends, J.J.; Baalen, P.

    2011-01-01

    In this paper we explore the relational dimension of knowledge sharing behavior by proposing a comprehensive theoretical framework for studying knowledge sharing in organizations. This theoretical framework originates from (Fiske, 1991) and (Fiske, 1992) Relational Models Theory (RMT). The RMT

  6. The Cross-Cultural Knowledge Sharing Challenge

    DEFF Research Database (Denmark)

    Persson, John Stouby

    2013-01-01

    Cross-cultural offshoring in software development challenges effective knowledge sharing. While research has suggested temporarily co-locating participants to address this challenge, few studies are available on what knowledge sharing practices emerge over time when co-locating cross-cultural sof...

  7. Relevant factors for tacit knowledge transfer within organizations: an exploratory study Fatores relevantes à transferência de conhecimento tácito em organizações: um estudo exploratório

    Directory of Open Access Journals (Sweden)

    Bernardo Lemos

    2012-01-01

    Full Text Available Knowledge and management of such knowledge have been studied for some time now in the field of Management. However, in the 1990s, with the growth in the economy based on intangible assets, companies needed more than an unstructured approach to corporate knowledge management to succeed in this new competitive environment. Therefore, this article aims to identify, in an exploratory way, the relevant factors for tacit knowledge transfer within a major Brazilian oil company trough a case study. This study reviews the literature concerning tacit knowledge transfer within organizations, and using a quantitative approach based on exploratory factorial analysis, it collects facts in order to identify the relevant factors for tacit knowledge transfer within the organization under study. It can be said that idiosyncratic factors, the knowledge management strategy adopted by the company, and its organizational structure are the critical elements for the success of tacit knowledge transfer within the organization under analysis. Finally, three propositions arising from the results obtained are then consolidated and presented in order that they may be tested in a future explanatory study and the research limitation are unveiled.O conhecimento tem sido estudado há bastante tempo dentro da área de Gestão. Entretanto, a partir da década de 1990, com o crescimento da economia baseada em ativos intangíveis, as empresas passaram a preocupar-se com o conhecimento existente em suas organizações, assim como com o seu gerenciamento. Assim, o objetivo deste trabalho é identificar, exploratoriamente, por meio de um estudo de caso, quais são os fatores relevantes à transferência de conhecimento tácito em uma grande empresa petrolífera brasileira. A presente pesquisa analisa parte relevante da bibliografia acerca da transferência de conhecimento tácito em organiza��ões e, usando abordagem quantitativa baseada em análise fatorial exploratória, coleta

  8. Externalizing Tacit Knowledge in Independent Documentary Film Production via Pattern Language

    OpenAIRE

    Ming-Shu Yuan

    2008-01-01

    Recently, Taiwan locally made documentary has been received high regards at international movie festivals and by domestic reviewers. The independent documentary producers in Taiwan are different from the commercial documentary producers in other countries. Since these producers in Taiwan don’t have enough funds to have a big production team, they have to possess whole knowledge in documentary production. The knowledge is hidden in the producers’ mind which is difficult to express, share, and ...

  9. Factors influencing physicians' knowledge sharing on web medical forums.

    Science.gov (United States)

    Lin, Tung Cheng; Lai, Ming Cheng; Yang, Shu Wen

    2016-09-01

    Web medical forums are relatively unique as knowledge-sharing platforms because physicians participate exclusively as knowledge contributors and not as knowledge recipients. Using the perspective of social exchange theory and considering both extrinsic and intrinsic motivations, this study aims to elicit the factors that significantly influence the willingness of physicians to share professional knowledge on web medical forums and develops a research model to explore the motivations that underlie physicians' knowledge-sharing attitudes. This model hypothesizes that constructs, including shared vision, reputation, altruism, and self-efficacy, positively influence these attitudes and, by extension, positively impact knowledge-sharing intention. A conventional sampling method and the direct recruitment of physicians at their outpatient clinic gathered valid data from a total of 164 physicians for analysis in the model. The empirical results support the validity of the proposed model and identified shared vision as the most significant factor of influence on knowledge-sharing attitudes, followed in descending order by knowledge-sharing self-efficacy, reputation, and altruism. © The Author(s) 2015.

  10. Individual, social, and cultural approaches to knowledge sharing

    Directory of Open Access Journals (Sweden)

    Widen, Gunilla

    2017-09-01

    Full Text Available Workplace knowledge sharing is a complex process and there are a large number of studies in the area. In this article three theoretical approaches in library and information science are used to discuss knowledge sharing in the workplace. The approaches are information behavior, social capital, and information culture, and they bring important insights that need to be considered from a holistic management point of view when it comes to knowledge sharing. The individual's relation to different levels of context is important, meaning both in relation to work roles, work tasks, situations, organizational structures, and culture. The frameworks also shed light on where and how knowledge sharing activities are present in the organization. From a knowledge management point of view, it is important to acknowledge that when knowledge is valued, there is also an awareness of the knowledge sharing activities. Also, in addition to more traditional views of context, the frameworks bring forward different views on context, such as time and space as contextual factors.

  11. Emerging Problems in Knowledge Sharing and the Three New Ethics of Knowledge Transfer

    Directory of Open Access Journals (Sweden)

    Mikhail Koulikov

    2011-06-01

    Full Text Available Topics related to knowledge management and knowledge sharing have received extensive attention in the recent literature of management and information science. Much of the discussion has focused on how these processes take place - and frequently fail to take place - in formal business, corporate and organizational settings. Knowledge sharing, however, occurs along the entire spectrum of human activity. Often, information and knowledge are shared in ways that appear unregulated and even outright subversive. This paper surveys many of the recent critiques of formal mechanisms of knowledge sharing. It identifies a set of methods, structures and ethics of "informal" and unauthorized transfer of information, and suggests that these can offer valuable lessons for the further development of the study of knowledge sharing methods, practices and behaviors in all types of settings.

  12. Knowledge Loss Risk Assessment in Education and Industry

    International Nuclear Information System (INIS)

    Pleslic, Sanda; Varas, Gonzalo Jimenez

    2014-01-01

    Knowledge management is based on the idea that the most valuable resource of some organisation is the knowledge of its people. Organisational performances will depend, among many other things, on how effectively its people can create new knowledge, share knowledge in organisation, and use that knowledge to achieve higher efficiency and the best results. The aim of knowledge management is not necessarily to manage all knowledge, just the knowledge that is most important to the organisation. It is about ensuring that people have the knowledge they need, where and when they need it. Knowledge is derived from information but it is richer and more meaningful than information. In organisational terms, knowledge is generally considered as 'knowing how', or 'applied action'. Organisational knowledge is often classified as explicit and tacit knowledge. Explicit knowledge can be captured and written down in documents or databases. Tacit knowledge is the knowledge that people carry in their heads and can be difficult to access. Tacit knowledge is considered more valuable because it provides context for people, ideas and experiences. Knowledge management is discipline consisting of three components: people, processes and technology. These three components are often compared to the legs of stool- if one is missing, the stool will collapse. However, one component is more important than the others- people. What happens when someone leaves an organisation? Does the organisation feel knowledge loss? According intellectual capital theory organisation will lose not only human capital but also social, structural and relational capital. Determining what happens when these valuable experts leave may help organisation to better understand the impact of knowledge loss and formulate appropriate action in future. Management of knowledge loss is process consisting of three steps: risk assessment, determination of approach for critical knowledge capturing, and monitoring

  13. Step by Step Implementation of Knowledge Sharing for Library In Indonesian

    Directory of Open Access Journals (Sweden)

    Nove E. Variant Anna

    2017-01-01

    Full Text Available Abstrak. Knowledge sharing banyak diyakini sebagai kegiatan yang mampu mendorong kreativitas dan terciptanya inovasi bagi sebuah organisasi. Banyak organisasi yang memiliki inisiatif menerapkan knowledge sharing demi terciptanya inovasi. Paper ini ingin memberikan wacana bagi perpustakaan yang ingin mengimplementasikan knowledge sharing di perpustakaan. Paper ini terdiri dari pemaparan dan analisis kondisi perpustakaan dan implementasi knowledge sharig di perpustakaan, teknologi yang mendukung knowledge sharing. Langkah-langkah yang bisa diimplementasikan dalam knowledge sharing antara lain dengan menciptakan leader dan champion, menciptakan budaya sharing dan trust antar pegawai, menciptakan office layout yang mendorong terjadinya kolaborasi, dan memberikan motivasi bagi para pegawai agar mau berpartisipasi dalam knowledge sharing. Metode yang digunakan pada paper ini adalah studi pustaka dengan menelusur sumber informasi baik dari jurnal, artikel, berita, studi kasus, dan standar terkait knowledge sharing.   Kata kunci: knowledge sharing, knowledge sharing di perpustakaan, perpustakaan, strategi knowledge sharing   Abstract. Knowledge sharing is believed to be an activity that is able to encourage creativity and create innovation in an organization. Many organizations have the initiative to implement knowledge sharing in order to create innovations. This paper proposes a discourse for libraries that want to implement knowledge sharing. This paper explains and analyzes the condition of the library and the implementation of knowledge sharing in the library and the technology that supports knowledge sharing. The steps that can be implemented in knowledge sharing include creating leaders and champions, creating sharing culture and trust among employees, creating office layout which encourage collaboration and motivating the employees to participate in knowledge sharing. This paper used literature study to search sources of information from

  14. Organizational Values and Knowledge Sharing in Multinational Corporations

    DEFF Research Database (Denmark)

    Michailova, Snejina; Minbaeva, Dana

    2012-01-01

    While the existing knowledge sharing literature, in general, emphasizes the link between organizational culture and knowledge sharing, it remains rather ambiguous about how certain components of the former may shape the latter. This issue is especially relevant to multinational corporations (MNCs......), which typically consist of multiple organizational (sub)cultures and whose existence depends, to a great extent, on sharing knowledge across borders. The present study examines the influence of one key component of organizational culture – organizational values – on knowledge sharing. From 2003 to 2007......, we studied Danisco, a Danish MNC, to examine the processes of espousement, enactment and internalization of a core organizational value – dialogue. In particular, we studied how these processes influence knowledge sharing behavior among employees. We collected original empirical data using content...

  15. Patterns of Knowledge Sharing and Knowledge Creation in New Information Environments

    DEFF Research Database (Denmark)

    Nielsen, Jørgen Lerche; Meyer, Kirsten

    2006-01-01

    and creation processes. The aim is to obtain a deeper comprehension of which factors determine whether the use of information technology becomes a success or a failure in relation to knowledge sharing and creation. The paper is based on three previous studies investigating the use of information technology......Do the knowledge sharing and creation processes in collaborating groups benefit from the use of new information environments or are the environments rather inhibitive to the development of these processes? A number of different studies have shown quite varied results when it comes to appraising...... the importance and value of using new information technology in knowledge sharing and creation processes. In this paper we will try to unveil the patterns appearing in the use of new information environment and the users' understanding of the significance of using information technology in knowledge sharing...

  16. Tacit knowledge and risk perceptions: Tullow Oil and lay publics in Ghana's offshore oil region.

    Science.gov (United States)

    Ofori-Parku, Sylvester Senyo

    2018-02-01

    This study examines how local residents make sense of offshore oil production risks in Ghana's nascent petroleum industry. From a naturalistic-interpretive perspective, it is primarily based on in-depth interviews with community residents: 8 opinion leaders, 15 residents, and 1 journalist. Residents associate Tullow's oil activities with health concerns (e.g. conjunctivitis), environmental challenges (e.g. the emergence of decomposed seaweeds along the shore), and socio-economic concerns (e.g. loss of livelihoods, decline in fish harvest, and increased rent and cost of living). Focusing on how the local, practical knowledge of interviewees manifest in their sense of offshore oil risks, the study identifies two strategies-scapegoating and tacit knowing-underlying how residents construe offshore oil risks and benefits. Beyond its theoretical contribution to the social construction of risk process, the study illustrates the challenge the expert-lay publics dichotomy poses (and the potential bridging this dichotomy has) for corporate and societal risk management.

  17. Trends in life science grid: from computing grid to knowledge grid

    Directory of Open Access Journals (Sweden)

    Konagaya Akihiko

    2006-12-01

    Full Text Available Abstract Background Grid computing has great potential to become a standard cyberinfrastructure for life sciences which often require high-performance computing and large data handling which exceeds the computing capacity of a single institution. Results This survey reviews the latest grid technologies from the viewpoints of computing grid, data grid and knowledge grid. Computing grid technologies have been matured enough to solve high-throughput real-world life scientific problems. Data grid technologies are strong candidates for realizing "resourceome" for bioinformatics. Knowledge grids should be designed not only from sharing explicit knowledge on computers but also from community formulation for sharing tacit knowledge among a community. Conclusion Extending the concept of grid from computing grid to knowledge grid, it is possible to make use of a grid as not only sharable computing resources, but also as time and place in which people work together, create knowledge, and share knowledge and experiences in a community.

  18. Knowledge Management Strategy Adopted by PNRA: A Case Study

    International Nuclear Information System (INIS)

    Baig, Zaheer Ayub; Ansari, Fauzia; Awan, Ali

    2014-01-01

    PNRA’s objectives of the KM strategy: • Identification of critical knowledge domains; • Identification of explicit and tacit knowledge resources; • Conversion of tacit knowledge into explicit; • Preservation of the knowledge capital; • Efficient and simple access

  19. Understanding the Climate-knowledge Sharing Relation

    DEFF Research Database (Denmark)

    Llopis, Oscar; Foss, Nicolai Juul

    2016-01-01

    motivation and job autonomy as moderators of this relationship. We find that the social climate for cooperation better predicts knowledge sharing when employees show low levels of intrinsic motivation and have high levels of job autonomy. This suggests that a cooperative climate and intrinsic motivation...... are substitutes with respect to their impact on knowledge-sharing behaviors, while climate and job autonomy are complements. We find support for these ideas in data gathered from a sample of 170 employees of a knowledge-intensive firm....

  20. A Study of the Emergence of Student Tacit Knowledge in Response to Environmental Images and Science Instruction

    Science.gov (United States)

    Glass, Rory J.

    The purpose of this study was to identify the presence of students' tacit understandings as they apply to environmental science content, and to discover how these understandings emerge and are viewed and interpreted by teachers. Towards that end over ten hours of classroom video was recorded and analyzed, from both large urban and smaller urban classrooms. Additionally, interviews were conducted with 15 students and two teachers to gain insight into their thinking on an array of topics related to the environment and environmental reasoning. It was hypothesized that students' understandings and teachers' interpretations of them may be influenced by their personal experiences with the natural world. For that reason, demographic information and self-reports of experiences were used to determine the extent to which tacit understandings are influenced by environmental experiences, and whether tacit understandings differed significantly by gender. The results indicate that there are significant differences between students from larger and smaller urban school districts, and males and females, in their interpretation of various environmental scenes. The data suggests that at least some of these differences are directly related to the students' experiences. The data also suggests that teachers are well aware of the importance of these less formal understandings though they are not always able to integrate them into their instruction in a timely manner. It is argued here that science education must change its focus if it is going to meet the needs of a 21st Century citizenship, making it necessary to find ways to embrace the understandings that students bring with them to school; including those, perhaps even especially those, that are mainly tacit.

  1. Describing functional requirements for knowledge sharing communities

    Science.gov (United States)

    Garrett, Sandra; Caldwell, Barrett

    2002-01-01

    Human collaboration in distributed knowledge sharing groups depends on the functionality of information and communication technologies (ICT) to support performance. Since many of these dynamic environments are constrained by time limits, knowledge must be shared efficiently by adapting the level of information detail to the specific situation. This paper focuses on the process of knowledge and context sharing with and without mediation by ICT, as well as issues to be resolved when determining appropriate ICT channels. Both technology-rich and non-technology examples are discussed.

  2. George Mikenberg honoured by the Sharing Knowledge Foundation

    CERN Multimedia

    CERN Bulletin

    2016-01-01

    The Sharing Knowledge Foundation Prize was presented to the ATLAS physicist at a ceremony on 18 March.   ATLAS physicist George Mikenberg receives the Sharing Knowledge Foundation Prize. From left to right: Peter Jenni, former ATLAS Spokesperson, Rolf Heuer, former CERN Director-General, Frédérick Bordry, CERN Director for Accelerators and Technology, George Mikenberg, Patrick Fassnacht, CERN International Relations sector, Eliane Jacot-Des-Combes Mikenberg, Herwig Schopper, former CERN Director-General, Constantin Lanaras, treasurer of the Sharing Knowledge Foundation, Robert Klapisch, President of the Sharing Knowledge Foundation, Federico Saldana, logistical support, Catherine Cesarsky, Vice-President of the CERN Council, Eliezer Rabinovici, Vice-President of the CERN Council and of SESAME. (Image: Sophia Bennett/CERN) The Sharing Knowledge Foundation awarded its 2016 prize to George Mikenberg, a member of the LHC's ATLAS experiment who has been...

  3. Fostering the culture of knowledge sharing in higher education ...

    African Journals Online (AJOL)

    ... to recognise and value the knowledge created within and to encourage the sharing of best practices, lessons learned and knowledge among academic staff. The article examines the dynamics of knowledge sharing, and also how trust and organisational culture inhibits the sharing of knowledge within higher education.

  4. Social capital and knowledge sharing: effects on patient safety.

    Science.gov (United States)

    Chang, Chia-Wen; Huang, Heng-Chiang; Chiang, Chi-Yun; Hsu, Chiu-Ping; Chang, Chia-Chen

    2012-08-01

    This article is a report on a study that empirically examines the influence of social capital on knowledge sharing and the impact of knowledge sharing on patient safety. Knowledge sharing is linked to many desirable managerial outcomes, including learning and problem-solving, which are essential for patient safety. Rather than studying the tangible effects of rewards, this study examines whether social capital (including social interaction, trust and shared vision) directly supports individual knowledge sharing in an organization. This cross-sectional study analysed data collected through a questionnaire survey of nurses from a major medical centre in northern Taiwan. The data were collected over a 9-month period from 2008 to 2009. The data analysis was conducted using the Partial Least Squares Graph v3.0 program to evaluate the measurement properties and the structural relationships specified in the research model. Based on a large-scale survey, empirical results indicate that Registered Nurses' perceptions of trust and shared vision have statistically significant and direct effects on knowledge sharing. In addition, knowledge sharing is significantly and positively associated with patient safety. The findings suggest that hospital administrators should foster group trust and initiate a common vision among Registered Nurses. In addition, administrators and chief knowledge officers of hospitals should encourage positive intentions towards knowledge sharing. © 2011 The Authors. Journal of Advanced Nursing © 2011 Blackwell Publishing Ltd.

  5. Social tagging as a knowledge collecting strategy in the engineering design change process

    OpenAIRE

    Alduchin-Quintero, G.; Contero, Manuel

    2012-01-01

    This article focuses on analysing the feasibility of using social tagging as a tool for knowledge collection and retrieval in the context of the product development process (PDP). This process is a social activity that involves groups of individuals who share a common goal: to design a product . Traditional knowledge-based systems (KBS) are not very well suited to capture the tacit knowledge that is embedded in this process. Social tagging is proposed in this article as the mechanism to exte...

  6. KNOWLEDGE FACTORS OF KNOWLEDGE-SHARING INTENTION AND BEHAVIOR

    Directory of Open Access Journals (Sweden)

    Mahyarni mahyarni

    2013-01-01

    Full Text Available Changes in the external environment in the world of education, ranging from the social, economy, technology, and politics, require a rethinking of these influences as an institution and  their interactions. Islamic University has more challenges than other high education. The challenges are linked to the human resource improvement in science and technology. Islamic University has also been bonded to a commitment in leading the core mission of university; therefore, Islamic University has to hold strong commitment and needs to be attached by a self-image which bolds life values in leading the commitment. This research is based on the theory of reasoned action and the theory of planned behavior, which develops other theories related to knowledge-sharing behavior such as covering information technology and Islamic teachings. Data are analyzed using Structural Equation Modeling with Analysis of Moment Structures application program. The research objectives are to test and analyze direct and indirect effects of information technology covering variables, Islamic teachings, attitude, subjective norm and perceived behavior control and knowledge-sharing behavior.The result shows that technology, religion taught, and theory of planned behavior insignificantly influence knowledge-sharing behavior.

  7. Knowledge sharing in virtual communities: A social exchange theory perspective

    Directory of Open Access Journals (Sweden)

    Li Jinyang

    2015-01-01

    Full Text Available Purpose: The author tried to identify the knowledge sharing behaviors on the internet, using structural equation modeling methods, proposing a model based on social exchange theory in which share willingness, trust, reciprocity, altruism tended to have impact on people’s knowledge sharing behaviors in virtual communities. Design/methodology/approach: We presented an empirical research which integrated social exchange theory and structural equation modeling methods to analyze several important factors influencing members’ knowledge sharing behaviors in virtual communities. Findings: We analyzed the knowledge sharing behaviors in virtual communities. We found that members’ altruism can not predict knowledge sharing behaviors. We also found that members’ sharing willingness is the most important factor on virtual community knowledge sharing behaviors compared with trust, reciprocity and altruism. Originality/value: From the perspective of social exchange theory, we did empirical test and verified the proposed research model by using structural equation modeling methods. Our finding can help recognize people’s incentive about knowledge sharing.

  8. Experience and Know-How Sharing Project at KAERI

    International Nuclear Information System (INIS)

    Lee, H.; Oh, J.; Lee, Y.

    2016-01-01

    Full text: With its long history of over 50 years, KAERI (Korea Atomic Energy Research Institute) has produced a large amount of information and explicit knowledge such as experiment data, database, design data, report, instructions, and operation data at each stage of its research and development process as it has performed various researches since its establishment. Also, a lot of tacit knowledge has been produced both knowingly and unknowingly based on the experience of researchers who have participated in many projects. However, in the research environment in Korea where they focus overly on the output, tacit knowledge has not been managed properly compared to explicit knowledge. This tacit knowledge is an asset as important as explicit knowledge for an effective research and development. Moreover, as the first generation of atomic energy and research manpower retire, their accumulated experience and knowledge are in danger of disappearing. Therefore, in this study, we sought how to take a whole view and to document atomic energy technology researched and developed by KAERI, from the background to achievement of each field of the technology. (author

  9. What Factors Influence Knowledge Sharing in Organizations?

    DEFF Research Database (Denmark)

    Razmerita, Liana; Kirchner, Kathrin; Nielsen, Pia

    2016-01-01

    factors drive employees’ participation and what factors hamper their participation in enterprise social media. Design/methodology/approach: Based on a literature review, a unified research model is derived integrating demographic, individual, organizational and technological factors that influence......Purpose: Enterprise social media platforms provide new ways of sharing knowledge and communicating within organizations to benefit from the social capital and valuable knowledge that employees have. Drawing on social dilemma and self-determination theory, the aim of the study is to understand what...... knowledge sharing framework helps to understand what factors impact engagement on social media. Furthermore the article suggests different types of interventions to overcome the social dilemma of knowledge sharing. Originality/value: The study contributes to an understanding of factors leading...

  10. Willingness to Share Knowledge Compared with Selected Social Psychology Theories

    Directory of Open Access Journals (Sweden)

    Ewa Krok

    2013-03-01

    Full Text Available Knowledge is one of the key determinants in the growth and competitiveness of modern enterprises. Hence, it is essential to analyse the factors that induce employees to exchange knowledge. The problem of sharing an intangible asset — in this case, the knowledge of individuals — can be viewed from many perspectives: psychological, economic, organisational, sociological and technological. The aim of this article is to explore selected social psychology theories and to analyse the incentives for people to share knowledge. The article attempts to interpret the willingness to share knowledge through the Social Exchange Theory, the Social Impact Theory, the Theory of Reasoned Action and the Theory of Planned Behaviour. This analysis leads to the following conclusions: •we share our knowledge and expect a return; •we share our knowledge when we believe that the benefits of this action outweigh the costs; •we are pushed to share knowledge by the power of empathy; •workers’ willingness to share knowledge is influenced by three social processes: subordination, identification and internalisation; •the decision to share knowledge is preceded by an intention formed under the influence of an individual attitude towards that behaviour, subjective norms and perceived behavioural control; and •the decision to share knowledge is also influenced by additional components, including the knowledge and skills to implement this behaviour, environmental limitations, behavioural emphasis and habits.

  11. Knowledge logistics in business contexts: analysing and diagnosing knowledge sharing by logistics concepts

    NARCIS (Netherlands)

    Wijnhoven, Alphonsus B.J.M.

    1998-01-01

    Knowledge sharing is regarded by many management scientists as a main factor to evaluate organizational learning and knowledge management performance in organizations. Therefore, it is important to develop instruments for the analysis and diagnosis of knowledge sharing. Unfortunately, management

  12. Measuring successful knowledge sharing among academia through social media

    Science.gov (United States)

    Ghazali, Saadiah; Sulaiman, Nor Intan Saniah; Zabidi, Nerda Zura; Omar, Mohd Faizal; Alias, Rose Alinda

    2015-12-01

    This paper aims to study the influence of social media on knowledge sharing among academia. Previously, many researches have been done to explore the importance emergence of social media for public use, but there are still limited studies on how this technological advancement affects the academia. For this study, Facebook is chosen as one of the online social networking tools as the medium of knowledge sharing. To begin with, this study is started with the identification of factors that encourage the academia to share their knowledge through social media. These factors are then categorized based on Theory of Planned Behavior (TPB). After this knowledge has successfully shared, the level of successful knowledge sharing through Facebook is modeled using Fuzzy Logic. Fuzzy inputs for this study are the number of like, comment and share. Findings from this study indeed showed that there are many reasons encouraging academia to utilize social media for their work. Besides, this paper contributes new knowledge to fuzzy logic application as it is the first known research in measuring Facebook engagement for knowledge sharing purposes. In conclusion although there exist some barriers and limitations with the use of social media, academia are showing a positive shift in the application of these tools for work.

  13. Knowledge-sharing Behavior and Post-acquisition Integration Failure

    DEFF Research Database (Denmark)

    Gammelgaard, Jens; Husted, Kenneth; Michailova, Snejina

    2004-01-01

    AbstractNot achieving the anticipated synergy effects in the post-acquisition integration context is a serious causefor the high acquisition failure rate. While existing studies on failures of acquisitions exist fromeconomics, finance, strategy, organization theory, and human resources management......, this paper appliesinsights from the knowledge-sharing literature. The paper establishes a conceptual link between obstaclesin the post-acquisition integration processes and individual knowledge-sharing behavior as related toknowledge transmitters and knowledge receivers. We argue that such an angle offers...... important insights toexplaining the high failure rate in acquisitions.Descriptors: post-acquisition integration, acquisition failure, individual knowledge-sharing behavior...

  14. Successful mental health promotion with men: the evidence from 'tacit knowledge'.

    Science.gov (United States)

    Robertson, Steve; Gough, Brendan; Hanna, Esmée; Raine, Gary; Robinson, Mark; Seims, Amanda; White, Alan

    2018-04-01

    There remains significant concern about men's mental health, particularly in terms of personal and societal barriers to help-seeking, negative coping mechanisms and high suicide rates. This article presents findings from a multi-phase study looking at 'what works' in mental health promotion for men. Work here reports the collection and analysis of the tacit knowledge of those working within mental health promotion interventions for men. A 'multiple hub and spoke' approach was used to assist data collection. Thirteen key players, active in the men's mental health field, half from the UK and half beyond, formed an Investigative Network collecting data, mainly through interviews, from wider geographical and professional community contexts where they had networks. The focus of data collection was on 'what works' in mental health promotion for men. Data was analysed using thematic analysis techniques. Findings suggest that settings which created safe male spaces acted to promote trust, reduce stigma and normalize men's engagement in interventions. Embedding interventions within the communities of men being engaged, fully involving these men, and holding 'male-positive' values engendered familiarity and consolidated trust. Using 'male-sensitive' language and activity-based approaches allowed for positive expressions of emotions, facilitated social engagement, and provided a base for open communication. Appropriate partnerships were also seen as a necessary requirement for success and as crucial for maximizing intervention impact. The importance of gender and 'masculinity' was apparent throughout these findings and taking time to understand gender could facilitate positive ways of working alongside men, increasing levels of engagement and successful outcomes.

  15. Knowledge-Sharing Hostility and Governance Mechanisms

    DEFF Research Database (Denmark)

    Husted, Kenneth; Michailova, Snejina; Minbaeva, Dana

    2012-01-01

    Purpose – This paper aims at further developing and empirically examining the concept of knowledge-sharing hostility. It seeks to analyze reasons for hoarding knowledge, reasons for rejecting external knowledge, and attitudes towards mistakes, as well as the influence of these factors on actual k...

  16. Motivational theory and knowledge sharing in the public service

    Directory of Open Access Journals (Sweden)

    Nthabiseng N. Mosala-Bryant

    2017-05-01

    Objectives: This study aimed to explore factors that motivated knowledge sharing practices in a South African public service CoP. Method: This study used the mixed methods design through the lens of the motivational theory. Primary quantitative data were collected by means of self-administered questionnaires returned by 23 of the 31 KwaZulu-Natal (KZN Provincial Human Resource Development Forum (PHRDF members to whom the questionnaires were distributed. In addition, primary qualitative data were collected from the senior managers of Human Resource Development (HRD units from 10 different KZN Provincial Departments of the 14 managers requested. The quantitative analysis was established using SPSS software, whereas qualitative analysis was established using thematic codes with the NVIVO software. Results: The findings from the results revealed that PHRDF members were intrinsically motivated to share their knowledge rather than extrinsically motivated. Conclusion: Although literature confirmed the main barrier to knowledge sharing in organisations as being the unwillingness to share, CoPs were likely to reduce the extent to which knowledge sharing was hindered. Members of a CoP ultimately related to one another as homogeneous groups despite representing different departments. To this end, hedonic intrinsic motivation occurred as members shared knowledge for the good of the whole regardless of the absence of extrinsic motivation. Departmental silos fell away, and there was no anticipation of rewards or incentives for knowledge sharing. It is, therefore, imperative that the South African public service strategically positions CoPs as knowledge sharing platforms to curb the loss of knowledge when employees leave its employ for whatever reason.

  17. Creating sustainable campuses: Sharing knowledge between ...

    International Development Research Centre (IDRC) Digital Library (Canada)

    2016-06-02

    Jun 2, 2016 ... As part of the Sustainable Campuses: Sharing our Knowledge for Social and ... structure, environmental education, and project design and management. ... Read the project report, Sustainable Campuses: Sharing our ... Innovative grants program teams up Canadian and Latin American researchers.

  18. Challenges of knowledge integration in small and medium enterprises

    Directory of Open Access Journals (Sweden)

    Kavoos Mohannak

    2014-03-01

    Full Text Available This study attempts to develop a better understanding of the challenges of knowledge integration (KI within the innovation process in Small and Medium Enterprises (SMEs. Using several case studies, this study investigates how knowledge integration may be managed within the context of innovation in SMEs. The research places particular focus on identifying the challenges of knowledge integration in SMEs in relation to three aspects of knowledge integration activities, namely knowledge identification, knowledge acquisition, and knowledge sharing. Four distinct tasks emerged in the knowledge integration process, namely team building capability, capturing tacit knowledge, role of knowledge management (KM systems, and technological systemic integration. The paper suggests that managing knowledge integration in SMEs can be best managed by focusing on these four tasks, which in turn will lead to innovation.

  19. Knowledge Sharing for Common Understanding of Technical Specifications Through Artifactual Culture

    DEFF Research Database (Denmark)

    Zahedi, Mansooreh; Babar, Muhammad Ali

    2014-01-01

    Context: Software engineering is a knowledge intensive activity that is supported by documenting and sharing the required knowledge through a wide variety of artifacts. Global Software Development (GSD) teams heavily rely on artifacts as a vital means of knowledge sharing. However, there is little...... empirical knowledge about the key reasons and practices of using artifacts in GSD for knowledge sharing to support common understanding of technical specifications. Objective: This study aims at empirically studying the key motivators, practices, and drawbacks of artifact-based knowledge sharing...... specification knowledge. We also present the practices that make up the artifact-based knowledge sharing system in the studied case. Finally, we shed some light on the caveats of knowledge sharing practices adopted by the studied company. The findings can provide useful insights into the artifact...

  20. Interpersonal Similarity and Knowledge Sharing within Multinational Organizations

    DEFF Research Database (Denmark)

    Mäkelä, Kristiina; Andersson, Ulf; Seppälä, Tomi

    2012-01-01

    Previous research has established that interpersonal similarity can influence knowledge sharing in such a way that similar people are more likely to share knowledge than those who are dissimilar. We contribute to the literature by showing that in the MNC context, cultural and functional similarit....... These microfoundations of inter-unit knowledge exchange point to important theoretical and practical implications for international management....

  1. Attitudes of librarians toward knowledge sharing in university ...

    African Journals Online (AJOL)

    This study identified and analyzed knowledge sharing at the individual level among librarians. It explored how personality and situational characteristics influenced librarians knowledge-sharing. The personal traits that were considered include: self-esteem and self-efficacy, while cognitive appraisal was the situation ...

  2. Knowledge Transfer in Product Development: an Analysis of Brazilian Subsidiaries of Multinational Corporations

    Directory of Open Access Journals (Sweden)

    Dusan Schreiber

    2011-07-01

    Full Text Available Several studies about knowledge transfer in multinational corporations have found that the process is influenced by factors such as absorptive capacity, tacit knowledge and power relations, all of which impact knowledge sharing strategies between corporate headquarters and foreign subsidiaries. A multiple case study of Brazilian subsidiaries of three multinational corporations using in-depth interviews, based on a conceptual model consisting of four propositions, was conducted to identify factors linked to the knowledge transfer process and to assess their influence on that transfer. The first proposition tries to assess explicit knowledge, primarily through the use of IT tools; the second analyzes the role of the subsidiary within the corporate network and how it influences the degree of knowledge sharing. The third assesses the influence of subsidiary absorptive capacity and the fourth analyzes the impact of worker exchange programs on knowledge sharing between headquarters and foreign subsidiaries. Study results confirm the four propositions and enable the identification of relationships between factors, especially explicit knowledge and worker expatriation as complementary factors in knowledge transfer strategies.

  3. Knowledge intensive organisations: on the frontiers of knowledge management: Guest editorial

    NARCIS (Netherlands)

    Millar-Schijf, Carla C.J.M.; Lockett, Martin; Mahon, John F.

    2016-01-01

    Purpose This paper aims to further research on leadership and knowledge management through formal knowledge strategies in knowledge-intensive organizations (KIOs), and analyse knowledge management challenges and approaches within KIOs, especially tacit knowledge. Design/methodology/approach This

  4. Knowledge Management in Projects: Insights from two Perspectives

    DEFF Research Database (Denmark)

    Christensen, Karina Skovvang; Bukh, Per Nikolaj

    2009-01-01

    The article focuses on how managerial options in relation to development and sharing of knowledge in projects can be extended by analysing project management from two different, but complementary, knowledge management perspectives: an artefact-oriented and a process-oriented perspective. Further......, the article examines how a similar project management model is used in two different organisations and how its role in knowledge management differs dependent on other knowledge management initiatives and how the production processes are structured. Following the artefact-oriented perspective, the explicit...... dimension of knowledge can be captured, retrieved and reused using knowledge management systems. From the process-oriented perspective, focus is on the tacit or implicit dimension of knowledge and the context for understanding the information is more important. It is concluded that if a company offers...

  5. Children's conceptions of physical events: explicit and tacit understanding of horizontal motion.

    Science.gov (United States)

    Howe, Christine; Taylor Tavares, Joana; Devine, Amy

    2014-06-01

    The conceptual understanding that children display when predicting physical events has been shown to be inferior to the understanding they display when recognizing whether events proceed naturally. This has often been attributed to differences between the explicit engagement with conceptual knowledge required for prediction and the tacit engagement that suffices for recognition, and contrasting theories have been formulated to characterize the differences. Focusing on a theory that emphasizes omission at the explicit level of conceptual elements that are tacitly understood, the paper reports two studies that attempt clarification. The studies are concerned with 6- to 10-year-old children's understanding of, respectively, the direction (141 children) and speed (132 children) of motion in a horizontal direction. Using computer-presented billiards scenarios, the children predicted how balls would move (prediction task) and judged whether or not simulated motion was correct (recognition task). Results indicate that the conceptions underpinning prediction are sometimes interpretable as partial versions of the conceptions underpinning recognition, as the omission hypothesis would imply. However, there are also qualitative differences, which suggest partial dissociation between explicit and tacit understanding. It is suggested that a theoretical perspective that acknowledges this dissociation would provide the optimal framework for future research. © 2013 The British Psychological Society.

  6. Enhancing knowledge sharing management using BIM technology in construction.

    Science.gov (United States)

    Ho, Shih-Ping; Tserng, Hui-Ping; Jan, Shu-Hui

    2013-01-01

    Construction knowledge can be communicated and reused among project managers and jobsite engineers to alleviate problems on a construction jobsite and reduce the time and cost of solving problems related to constructability. This paper proposes a new methodology for the sharing of construction knowledge by using Building Information Modeling (BIM) technology. The main characteristics of BIM include illustrating 3D CAD-based presentations and keeping information in a digital format and facilitation of easy updating and transfer of information in the BIM environment. Using the BIM technology, project managers and engineers can gain knowledge related to BIM and obtain feedback provided by jobsite engineers for future reference. This study addresses the application of knowledge sharing management using BIM technology and proposes a BIM-based Knowledge Sharing Management (BIMKSM) system for project managers and engineers. The BIMKSM system is then applied in a selected case study of a construction project in Taiwan to demonstrate the effectiveness of sharing knowledge in the BIM environment. The results demonstrate that the BIMKSM system can be used as a visual BIM-based knowledge sharing management platform by utilizing the BIM technology.

  7. The impact of downsizing on knowledge sharing in an airline company

    Directory of Open Access Journals (Sweden)

    Nuril Kusumawardhani Soeprapto Putri

    2016-06-01

    Full Text Available Companies are becoming more proactive towards changes in face of the turbulent environment. As the market becomes increasingly unpredictable, people are forced to develop their individual potentials for the sake of survival. Besides personal development, interaction among people through sharing of knowledge is equally critical. This paper discusses the impact of downsizing on knowledge sharing environment in an airline company. The findings reveal that employees had different views on the impact of downsizing on knowledge sharing. Their views were influenced by self-enthusiasm towards knowledge sharing. The availability of media for sharing also had an influence on knowledge sharing.

  8. Construction of a knowledge classification scheme for sharing and usage of knowledge

    International Nuclear Information System (INIS)

    Yoo, Jae Bok; Oh, Jeong Hoon; Lee, Ji Ho; Ko, Young Chul

    2003-12-01

    To efficiently share knowledge among our members on the basis of knowledge management system, first of all, we need to systematically design the knowledge classification scheme that we can classify these knowledge well. The objective of this project is to construct the most suitable knowledge classification scheme that all of us can share them in Korea Atomic Energy Research Institute(KAERI). To construct the knowledge classification scheme all over the our organization, we established a few principles to design it and examined related many classification schemes. And we carried out 3 steps to complete the best desirable KAERI's knowledge classification scheme, that is, 1) the step to design a draft of the knowledge classification scheme, 2) the step to revise a draft of the knowledge classification scheme, 3) the step to verify the revised scheme and to decide its scheme. The scheme completed as a results of this project is consisted of total 218 items, that is, sections of 8 items, classes of 43 items and sub-classes of 167 items. We expect that the knowledge classification scheme designed as the results of this project can be played an important role as the frame to share knowledge among our members when we introduce knowledge management system in our organization. In addition, we expect that methods to design its scheme as well as this scheme itself can be applied when design a knowledge classification scheme at the other R and D institutes and enterprises

  9. Knowledge Management for Shared Awareness

    Science.gov (United States)

    2013-05-01

    knowledge derived from experiences that can be communicated through mechanisms such as storytelling , debriefing etc., or summarized in databases...patterned on the neural architecture of the brain . Neural nets often consist of a large number of nodes connected by links that transmit signals...that allow speech generation by a computer. Storytelling : The use of stories in organizations as a way of sharing knowledge and helping learning

  10. Role of organizational citizenship behavior in promoting knowledge sharing

    Directory of Open Access Journals (Sweden)

    Mohammad Reza Dehghani

    2015-10-01

    Full Text Available Introduction: Organizational citizenship behavior has been linked to overall organizational effectiveness, thus these types of employee behaviors have important consequences in the workplace. One of the important consequences of these types of behaviors is knowledge sharing. Thus, the current study examined the role of organizational citizenship behavior in promoting knowledge sharing. Method: A descriptive correlation design was employed in this study. We collected the data from Kharazmi University employees in city of Tehran in 2014. The statistical population consisted of 484 Kharazmi University employees from which 210 persons were selected randomly (using simple random sampling by the Krejcie and Morgan (1978 sample size determination table. Data werecollected through organizational citizenship behavior questionnaire and knowledge sharing questionnaire. To examine the reliability of the questionnaires, Cronbach alpha coefficient was used. These coefficients were 0.80 for attitude toward knowledge sharing and 0.77 for intention to share knowledge. Also, for organizational citizenship behavior it ranged from 0.71 (courtesy to 0.82 (altruism. To determine the validity, content validity method was applied. All descriptive statistics, t-test, Pearson correlation and multiple regression were performed using SPSS 19. Results: The results of t-test indicated that the means of organizational citizenship behavior (mean=2.50 and all its dimensions (altruism: 2.60, conscientiousness: 2.52, sportsmanship: 2.41, courtesy: 2.49, civic virtue: 2.45 among employees were at the moderate level. The results showed that the correlation between organizational citizenship behavior and knowledge sharing was significant (r=0.50, P<0.001. Other results showed that the correlations between knowledge sharing and organizational citizenship behavior dimensions - Altruism (r=0.35, Conscientiousness (r=0.19, Sportsmanship (r=0.46, Courtesy (r=0.39, Civic virtue (r=0

  11. International product development - Challenges in knowledge sharing

    DEFF Research Database (Denmark)

    Sonne, Anne-Mette

    2008-01-01

    Knowledge and internationalization are two important concepts in the corporate world today. Knowledge is companies' most important resource, and internationalization is a factor which affects all areas of management - particularly product development. The development of successful products...... for the international market rests on a company's ability to cooperate and to share knowledge. In order to develop products for the international market, companies must be capable of expanding knowledge sharing across geographical and professional divides. This is the focus of a new MAPP PhD dissertation....

  12. Revisiting Knowledge Sharing from the Organizational Change Perspective

    Science.gov (United States)

    Park, Sunyoung; Kim, Eun-Jee

    2015-01-01

    Purpose: The purpose of this study is to identify how knowledge sharing literature has discussed task, structure, technology and people as elements of organizational change and to examine the interactions between the four elements of knowledge sharing. Design/methodology/approach: The research questions guiding the study are: How do organizational…

  13. TACIT: An open-source text analysis, crawling, and interpretation tool.

    Science.gov (United States)

    Dehghani, Morteza; Johnson, Kate M; Garten, Justin; Boghrati, Reihane; Hoover, Joe; Balasubramanian, Vijayan; Singh, Anurag; Shankar, Yuvarani; Pulickal, Linda; Rajkumar, Aswin; Parmar, Niki Jitendra

    2017-04-01

    As human activity and interaction increasingly take place online, the digital residues of these activities provide a valuable window into a range of psychological and social processes. A great deal of progress has been made toward utilizing these opportunities; however, the complexity of managing and analyzing the quantities of data currently available has limited both the types of analysis used and the number of researchers able to make use of these data. Although fields such as computer science have developed a range of techniques and methods for handling these difficulties, making use of those tools has often required specialized knowledge and programming experience. The Text Analysis, Crawling, and Interpretation Tool (TACIT) is designed to bridge this gap by providing an intuitive tool and interface for making use of state-of-the-art methods in text analysis and large-scale data management. Furthermore, TACIT is implemented as an open, extensible, plugin-driven architecture, which will allow other researchers to extend and expand these capabilities as new methods become available.

  14. Knowledge sharing and affective commitment: the mediating role of psychological ownership

    DEFF Research Database (Denmark)

    Li, Jian; Yuan, Ling; Ning, Lutao

    2015-01-01

    and key knowledge sharing, while KPO exerted a negative impact on both; common knowledge sharing was positively related to key knowledge sharing; the relationship between affective commitment and key knowledge sharing was multi-mediated by OPO and common knowledge sharing. Originality/value – OPO and KPO....../methodology/approach – This paper is an empirical study based on structural equation modelling, with a sample of 293 employees from 31 high-technology firms in China. Findings – The result indicated that affective commitment had a significant positive effect on OPO but no effect on KPO; OPO was positively related to both common......Purpose – The purpose of this paper is to investigate the meditating role of psychological ownership which includes both organisation-based psychological ownership (OPO) and knowledge-based psychological ownership (KPO) on the relationship between affective commitment and knowledge sharing. Design...

  15. The impact of emotional intelligence on faculty members' knowledge sharing behaviors

    Directory of Open Access Journals (Sweden)

    Masoomeh Arabshahi,

    2013-12-01

    Full Text Available Universities and institutions of higher education with a professional, special, educational and cultural environment, play an important role in effective knowledge management and preparing the background for knowledge sharing. Faculty members are known as the main elements of the university who own mental and intellectual property. Their knowledge sharing under certain conditions along with knowledge sharing behaviors improve individual and organizational operations. Moreover, the tendency to do these actions is the most important factor in knowledge sharing behavior and emotional intelligence (EQ, as one of the social intelligence factors, can guide individual thinking and activity. This study examines the impact of emotional intelligence on faculty members' knowledge sharing behaviors. Regarding the purpose and nature, this study was functional and its methodology was exploratory and due to evaluation of the relations and impacts among variables, it was a correlational method. Data collection included interviews with experts for the qualitative part and a questionnaire for the quantitative part. The qualitative findings indicate different emotional intelligence dimensions, which includes self-awareness, social skills, coping with pressure, adaptability and overall creation. In addition, the result of EQ dimensions on knowledge sharing behavior reveal that “social skills, coping with pressure, and overall creation” share a link with faculty members' research behavior among the four dimensions of knowledge sharing behavior and that “adaptability” has no significant relationship with knowledge sharing behavior.

  16. On the different "worlds" of intra-organizational knowledge management: Understanding idiosyncratic variation in MNC cross-site knowledge-sharing practices.

    Science.gov (United States)

    Kasper, Helmut; Lehrer, Mark; Mühlbacher, Jürgen; Müller, Barbara

    2013-02-01

    This qualitative field study investigated cross-site knowledge sharing in a small sample of multinational corporations in three different MNC business contexts (global, multidomestic, transnational). The results disclose heterogeneous "worlds" of MNC knowledge sharing, ultimately raising the question as to whether the whole concept of MNC knowledge sharing covers a sufficiently unitary phenomenon to be meaningful. We derive a non-exhaustive typology of MNC knowledge-sharing practices: self-organizing knowledge sharing, technocratic knowledge sharing, and best practice knowledge sharing. Despite its limitations, this typology helps to elucidate a number of issues, including the latent conflict between two disparate theories of MNC knowledge sharing, namely "sender-receiver" and "social learning" theories (Noorderhaven & Harzing, 2009). More generally, we develop the term "knowledge contextualization" to highlight the way that firm-specific organizational features pre-define which knowledge is considered to be of special relevance for intra-organizational sharing.

  17. Organizational Justice and the Intent to Share: Knowledge Sharing Practices among Forensic Experts in Turkey

    Directory of Open Access Journals (Sweden)

    Can, Ahmet

    2013-12-01

    Full Text Available Organizational climate and organization culture can be some of the leading factors in hindering knowledge sharing within the organization. It is generally accepted that successful knowledge management practice, including knowledge sharing, comes as a result of a conducive and knowledge sharing friendly environment. Organizations that promote and reward collective work generate a trustful and a more collaborative learning culture. The perception of fairness in an organization has been considered an important indicator of employee behavior, attitude, and motivation. This study investigates organizational justice perception and its impact on knowledge sharing practices among forensic experts in the Turkish National Police. The study findings revealed that senior officers, who are experts in the field, have the strongest organizational justice perception. Meanwhile, noncommissioned officers or technicians bear positive but comparatively weaker feelings about the existence of justice within the organization. The study argues that those who satisfy their career expectations tend to have a higher organizational justice perception.

  18. Apiculture knowledge transmission in a changing world: Can family-owned knowledge be opened?

    Directory of Open Access Journals (Sweden)

    Yuta Uchiyama

    2017-12-01

    Conclusion: The results implied a challenge to open the knowledge transmission channels beyond families, potentially transforming the knowledge from tacit knowledge among limited members to an explicit manualized knowledge in an aging society.

  19. Facilitating Knowledge Sharing in Russian and Chinese Subsidiaries

    DEFF Research Database (Denmark)

    Hutchings, Kate; Michailova, Snejina

    2003-01-01

    operations hasbecome an issue of increasing importance. Where the cultural distance between homeand host nations is great, as it is between Western industrialised economies and thetransition economies of the (former) Communist nations, there is even greatersaliency for achieving effective knowledge sharing......The unprecedented escalation in the number of organisations that have decided tointernationalise their operations in the last two decades, and the internationalmovement of labour that has accompanied such expansion, has meant thatunderstanding the process of knowledge sharing within subsidiary...... if its potential value for gainingorganisational competitive advantage is to be harnessed. In examining knowledgesharing in Russia and China, this paper specifically addresses how group membershipand personal networking in these countries facilitate and impede knowledge sharing.Ultimately, the paper...

  20. IT–Enabled Knowledge Management System for Nuclear R&D Organization

    International Nuclear Information System (INIS)

    Jehadeesan, R.

    2016-01-01

    Full text: A knowledge management (KM) system for codification, preservation and utilization of all multi-disciplinary knowledge assets accumulated over several decades of nuclear research, development and operation is essential for improved organizational productivity, new insights and high-levels of innovation. IGCAR’s Nuclear Knowledge Management System deployed with IT-as-enabler addresses various challenges related to people, process, technology and resources and provides a technology platform to leverage the collective knowledge of the organization. This paper describes the strategic action plan and structured approach followed for building IT-enabled knowledge management system to acquire, store, share and utilize the organizational knowledge assets in the explicit form of publications, technical reports, presentations, projects, activities, facilities etc., along with the tacit knowledge multi-media modules. It highlights the salient features of the in-house-developed advanced KM portal deployed for facilitating the creation, archival, retrieval, sharing and dissemination of knowledge assets originating from diverse domains, in an organized and secured way. The paper also underlines the application of semantic technologies, tools and standards in implementing a robust KM technology infrastructure with enhanced functionalities. (author

  1. From tacit knowledge to a shared rule book

    DEFF Research Database (Denmark)

    Jensen, Tine Wirenfeldt; Jensen, Gry Sandholm

    The increase in transnational student mobility brings together students with very different experiences with and understandings of what it means to study and in which formats learning takes place. Culturally embedded understandings and competences on how to interact in group work in a Danish...... educational context becomes visible as such, and as a consequence international students can experience difficulties with participating in group work with Danish students. These difficulties become especially problematic in the peer-feedback situation that can make students feel exposed (Topping 1998......, Hanrahan & Isaacs, 2001) and unsure about what is expected of them. We suggest reconceptualizing the peer feedback process as a board game to overcome some of these difficulties. By drawing on the game metaphor and well-known elements of games (turn taking, time taking, rules and sanctions, Salen...

  2. Effect of Knowledge Sharing on Success of IT Outsourcing

    Directory of Open Access Journals (Sweden)

    فرج‌اله رهنورد

    2009-02-01

    Full Text Available Nowadays, Outsourcing relationship in the area of information technology for local organizations is not an option, but a necessity strategy. By outsourcing, organizations can focus on core functions, decrease their operational costs and technology risk, and to use external sources to achieve the organizational objectives. In this research, local organizations in Zanjan province which have outsourcing experience in the area of information technology, were selected as statistical population, to study the effect of knowledge sharing based on outsourcing with regards to contingency approach. Findings of this research showed that knowledge sharing with regards to situational variables, leads to influence success of IT outsourcing. To put it in other words, relationship between knowledge sharing as independent variable and success of IT outsourcing as a dependent variable, is influenced by partnership and organizational capabilities. Therefore, IT outsourcing is a successful strategy if partners through partnership to share their organizational knowledge and by enhancing their organizational capabilities to use the transferred knowledge in an effective way.

  3. Open knowledge coordinating knowledge sharing through peer-to-peer interaction

    NARCIS (Netherlands)

    Robertson, Dave; Giunchiglia, Fausto; Van Harmelen, Frank; Marchese, Maurizio; Sabou, Marta; Schorlemmer, Marco; Shadbolt, Nigel; Siebes, Ronnie; Sierra, Carles; Walton, Chris; Dasmahapatra, Srinandan; Dupplaw, Dave; Lewis, Paul; Yatskevich, Mikalai; Kotoulas, Spyros; De Pinninck, Adrian Perreau; Loizou, Antonis

    2008-01-01

    The drive to extend the Web by taking advantage of automated symbolic reasoning (the so-called Semantic Web) has been dominated by a traditional model of knowledge sharing, in which the focus is on task-independent standardisation of knowledge. It appears to be difficult, in practice, to standardise

  4. R & D joint ventures and tacit product market collusion

    DEFF Research Database (Denmark)

    Martin, Stephen

    1996-01-01

    It is shown that R & D joint ventures make it more likely that firms will be able to sustain tacit product-market collusion, all else equal......It is shown that R & D joint ventures make it more likely that firms will be able to sustain tacit product-market collusion, all else equal...

  5. Enhancing Knowledge Sharing and Research Collaboration among Academics: The Role of Knowledge Management

    Science.gov (United States)

    Tan, Christine Nya-Ling

    2016-01-01

    Although knowledge sharing (KS) has been acknowledged as important, universities face issues that may hinder active sharing among its faculty members such as the absence of trust among its members or insufficient incentives rewarded to those who deserved it. The aim of this research is to focus on the impact of knowledge management (KM) factors in…

  6. Determining requirements within an indigenous knowledge system of African rural communities

    CSIR Research Space (South Africa)

    Winschiers-Theophilus, H

    2010-10-01

    Full Text Available to discount social or metaphysical aspects in narratives; the intuitive, tacit, intangible or vernacular in therapy ; or social distribution of knowledge; but, their logics have a selective visibility . Designing for communities that privilege a holistic... respond to people?s narrative predispositions in thinking about the world [18]. In TM information on etio logy, its manifestations and therapy, is not codified but shared by practitioners with users and apprentices orally . W estern culture is ves...

  7. Everyday conceptions of object fall: explicit and tacit understanding during middle childhood.

    Science.gov (United States)

    Howe, Christine; Taylor Tavares, Joana; Devine, Amy

    2012-03-01

    Adults make erroneous predictions about object fall despite recognizing when observed displays are correct or incorrect. Prediction requires explicit engagement with conceptual knowledge, whereas recognition can be achieved through tacit processing. Therefore, it has been suggested that the greater challenge imposed by explicit engagement leads to elements of conceptual understanding being omitted from prediction that are included in recognition. Acknowledging that research with children provides a significant context for exploring this "omission hypothesis" further, this article reports two studies with 6- to 10-year-olds, each of which used prediction and recognition tasks. Study 1 (N=137) focused on understanding of direction of fall, and Study 2 (N=133) addressed speed. Although performance on the recognition tasks was generally superior to performance on the prediction tasks, qualitative differences also emerged. These differences argue against interpreting explicit level understanding purely in terms of omission of tacit constructs, and the article outlines alternative models that may account for the data. Copyright © 2011 Elsevier Inc. All rights reserved.

  8. Towards Modern Collaborative Knowledge Sharing Systems

    CERN Document Server

    Świrski, Konrad

    2012-01-01

    The development of new technologies still accelerates. As a result the requirement of easy access to high quality information is essential in modern scientific society. We believe that new cloud-based online system will replace the old system of books and magazines in the future. This is mainly because contemporary system of journal and conference publications appears to be outdated, especially in such domains as computer science, because process of publishing of an article takes too much time. In this book a new approach of sharing knowledge is proposed. The main idea behind this new approach is to take advantage of collaboration techniques used in industry to share the knowledge and build teams which work on the same subject at different locations. This will allow to accelerate the exchange of information between scientists and allow to build global teams of researchers who deal with the same scientific subjects. Furthermore, an easy access to structured knowledge will facilitate cross domain cooperation. T...

  9. Communicating shared knowledge in infancy.

    Science.gov (United States)

    Egyed, Katalin; Király, Ildikó; Gergely, György

    2013-07-01

    Object-directed emotion expressions provide two types of information: They can convey the expressers' person-specific subjective disposition toward objects, or they can be used communicatively as referential symbolic devices to convey culturally shared valence-related knowledge about referents that can be generalized to other individuals. By presenting object-directed emotion expressions in communicative versus noncommunicative contexts, we demonstrated that 18-month-olds can flexibly assign either a person-centered interpretation or an object-centered interpretation to referential emotion displays. When addressed by ostensive signals of communication, infants generalized their object-centered interpretation of the emotion display to other individuals as well, whereas in the noncommunicative emotion-expression context, they attributed to the emoting agent a person-specific subjective dispositional attitude without generalizing this attribution as relevant to other individuals. The findings indicate that, as proposed by natural pedagogy theory, infants are prepared to learn shared cultural knowledge from nonverbal communicative demonstrations addressed to them at a remarkably early age.

  10. Knowledge sharing and innovation in relationships interorganizational type of information technology outsourcing

    Directory of Open Access Journals (Sweden)

    Roberta Rodrigues Faoro

    2017-04-01

    Full Text Available Introduction: this paper presents an analysis of the sharing of knowledge and innovation in the inter-relationships of the type outsourcing of Information Technology. Objective: analyze the existence of relationship between knowledge sharing and innovation in the inter-relationships of the type of outsourcing information technology (IT. Methodology: research is exploratory, qualitative and using as a strategy the multiple case study, which analyzed 12 companies in IT outsourcing environments, 4 suppliers of IT and IT 8 client companies. Data were collected through semi structured interviews, documentary and direct observation. Results: it can be noted that the sharing of knowledge showed contribute to the existence of innovation in IT outsourcing environment. The suppliers prioritize the codification of shared knowledge, while customers prefer the sharing of knowledge through informal conversations. It was identified that the motives for outsourcing IT may be related to the sharing of knowledge and innovation. Conclusions: this research contributes to the advancement of knowledge about the knowledge and innovation sharing phenomena in outsourcing of IT environments.

  11. Knowledge sharing in a multicultural environment: challenges and opportunities

    Directory of Open Access Journals (Sweden)

    Luyanda Dube

    2012-12-01

    Full Text Available The article underscores the process of knowledge sharing in a multicultural organisational environment. Generally,multiculturalism emanates from being influenced by different contexts that provide the potential for human diversity. Itresults in disparate behavioural patterns and bodies of knowledge which lead to variance in terms of racial, sexual, ageand cultural orientations. The process of sharing knowledge is complex and is susceptible to multicultural variances.Considering that knowledge sharing processes and probable multicultural influences are contextual, the purpose of thearticle is to establish the extent of knowledge flows in the Department of Information Science at the University of SouthAfrica. In particular the article seeks to give an overall view on how knowledge is shared across intergenerational, culturaland interracial lines in the Department. The qualitative approach was considered appropriate for this study because itfocuses on observing events from the perspectives of those who are involved and is aimed at understanding the attitude,behaviour and opinions of those individuals (Powell & Connaway 2004. A basic interpretive qualitative research designwas used for this study. Data was collected through interviews and document analysis. The data were inductively analysedand the findings are presented and discussed using references to the literature that informed the study.

  12. Analysis of Knowledge-Sharing Evolutionary Game in University Teacher Team

    Science.gov (United States)

    Huo, Mingkui

    2013-01-01

    The knowledge-sharing activity is a major drive force behind the progress and innovation of university teacher team. Based on the evolutionary game theory, this article analyzes the knowledge-sharing process model of this team, studies the influencing mechanism of various factors such as knowledge aggregate gap, incentive coefficient and risk…

  13. Incentives for knowledge sharing: impact of organisational culture and information technology

    Science.gov (United States)

    Lyu, Hongbo; Zhang, Zuopeng Justin

    2017-10-01

    This research presents and examines an analytical model of knowledge management in which organisational culture dynamically improves with knowledge-sharing and learning activities within organisations. We investigate the effects of organisational incentives and the level of information technology on the motivation of knowledge sharing. We derive a linear incentive reward structure for knowledge sharing under both homogeneous and heterogeneous conditions. In addition, we show how the organisational culture and the optimum linear sharing reward change with several crucial factors, and summarise three sets of methods (strong IT support, congruent organisational culture, and effective employee assessment) to complement the best linear incentive. Our research provides valuable insights for practitioners in terms of implementing knowledge-management initiatives.

  14. Knowledge Shared: Participatory Evaluation in Development ...

    International Development Research Centre (IDRC) Digital Library (Canada)

    Knowledge Shared: Participatory Evaluation in Development Cooperation ... El Salvador, Ghana, India, Indonesia, Kenya, Mexico, Nepal, and St Vincent, the book is a ... Linking research to urban planning at the ICLEI World Congress 2018.

  15. Approaching the Distinction between Intuition and Insight.

    Science.gov (United States)

    Zhang, Zhonglu; Lei, Yi; Li, Hong

    2016-01-01

    Intuition and insight share similar cognitive and neural basis. Though, there are still some essential differences between the two. Here in this short review, we discriminated between intuition, and insight in two aspects. First, intuition, and insight are toward different aspects of information processing. Whereas intuition involves judgment about "yes or no," insight is related to "what" is the solution. Second, tacit knowledge play different roles in between intuition and insight. On the one hand, tacit knowledge is conducive to intuitive judgment. On the other hand, tacit knowledge may first impede but later facilitate insight occurrence. Furthermore, we share theoretical, and methodological views on how to access the distinction between intuition and insight.

  16. Dare to share? How people share high-quality knowledge in online communities

    NARCIS (Netherlands)

    Rotundo, Enrico; Blank, M.; Moser, C.; Leopold, H.

    The Internet has fundamentally changed how work gets done in the 21st century. For example, people increasingly spend time on the Internet where they share and develop knowledge in online communities. Yet, little is known about how high-quality knowledge comes about in these communities. This is

  17. Sharing Knowledge in Universities: Communities of Practice the Answer?

    Science.gov (United States)

    Buckley, Sheryl; du Toit, Adeline

    2009-01-01

    The change from an industrial economy to a knowledge economy forced many organizations to change their modus operandi if they were going to survive in a sustainable way. The introduction of communities of practice (CoPs) by Jean Lave and Etienne Wenger shed new light on knowledge sharing and dissemination of information. Sharing, interacting,…

  18. Developing an intranet towards knowledge sharing: A practitioner-based inquiry

    Directory of Open Access Journals (Sweden)

    U. R. Averweg

    2008-11-01

    Full Text Available The intranet is a common feature in many organizations. With the increasing use of a technology infrastructure in organizations, there is a continued challenge for employees in an organization to contribute their knowledge willingly and to make use of knowledge sharing with other employees. Intranets are well-suited for use as a strategic tool in knowledge sharing due to their ability to support the distribution, connectivity and publishing of data and information. Intranets should be seen as integral to an organization’s knowledge management strategy and should be tailored to suit and enhance an organization’s knowledge-sharing activities. The question arises: To what extent does an organization’s existing intranet facilitate knowledge sharing? From a practitioner-based inquiry perspective, this question was explored by the selection of a large organization – eThekwini Municipality, Durban, South Africa – as the field of application. Derived from a mixed methodology approach, the results of a survey are presented. It is suggested that encouragement be given for more practitioner-based inquiry research.

  19. Knowledge Management Technology for Decision Support: an empirical examination

    Directory of Open Access Journals (Sweden)

    Meliha Handzic

    2001-11-01

    Full Text Available This paper reports the results of an empirical examination of the effectiveness of one type of knowledge management technology, namely 'contextual knowledge repository', for supporting individual decision makers in a predictive judgement task context. 31 volunteer subjects participated in the study. The results indicate that a given technology was fairly useful, but insufficient to maximally enhance individual decision making. On one hand, subjects were found to extract more knowledge and make significantly smaller decision errors than their notional naive counterparts. On the other hand, subjects tended to extract less knowledge and make significantly larger decision errors compared to notional optimal counterparts. These findings suggest that individuals could potentially benefit from those knowledge management technologies that would provide additional explicit analytical and procedural knowledge, or those that would facilitate sharing of tacit knowledge through interaction with others. Future research is necessary to address these issues.

  20. Social Networks Impacts on Knowledge Sharing Among Public ...

    African Journals Online (AJOL)

    pc

    2018-03-05

    Mar 5, 2018 ... Keywords- Social networks, Social media, Facebook, Twitter, and. Linkedin, Knowledge ... of knowledge sharing among public education students which the researcher see as .... frankness with teaching sphere. The American ...

  1. The structural approach to shared knowledge: an application to engineering design teams.

    Science.gov (United States)

    Avnet, Mark S; Weigel, Annalisa L

    2013-06-01

    We propose a methodology for analyzing shared knowledge in engineering design teams. Whereas prior work has focused on shared knowledge in small teams at a specific point in time, the model presented here is both scalable and dynamic. By quantifying team members' common views of design drivers, we build a network of shared mental models to reveal the structure of shared knowledge at a snapshot in time. Based on a structural comparison of networks at different points in time, a metric of change in shared knowledge is computed. Analysis of survey data from 12 conceptual space mission design sessions reveals a correlation between change in shared knowledge and each of several system attributes, including system development time, system mass, and technological maturity. From these results, we conclude that an early period of learning and consensus building could be beneficial to the design of engineered systems. Although we do not examine team performance directly, we demonstrate that shared knowledge is related to the technical design and thus provide a foundation for improving design products by incorporating the knowledge and thoughts of the engineering design team into the process.

  2. Constructing Ontology for Knowledge Sharing of Materials Failure Analysis

    Directory of Open Access Journals (Sweden)

    Peng Shi

    2014-01-01

    Full Text Available Materials failure indicates the fault with materials or components during their performance. To avoid the reoccurrence of similar failures, materials failure analysis is executed to investigate the reasons for the failure and to propose improved strategies. The whole procedure needs sufficient domain knowledge and also produces valuable new knowledge. However, the information about the materials failure analysis is usually retained by the domain expert, and its sharing is technically difficult. This phenomenon may seriously reduce the efficiency and decrease the veracity of the failure analysis. To solve this problem, this paper adopts ontology, a novel technology from the Semantic Web, as a tool for knowledge representation and sharing and describes the construction of the ontology to obtain information concerning the failure analysis, application area, materials, and failure cases. The ontology represented information is machine-understandable and can be easily shared through the Internet. At the same time, failure case intelligent retrieval, advanced statistics, and even automatic reasoning can be accomplished based on ontology represented knowledge. Obviously this can promote the knowledge sharing of materials service safety and improve the efficiency of failure analysis. The case of a nuclear power plant area is presented to show the details and benefits of this method.

  3. Why should I share my knowledge? A multiple foci of commitment perspective

    DEFF Research Database (Denmark)

    Swart, Juani; Kinnie, Nicholas; van Rossenberg, Yvonne Gerarda Theodora

    2014-01-01

    Knowledge-intensive firms need to leverage their individual knowledge assets via knowledge sharing to create collective knowledge resources. This process is, however, in the control of the knowledge worker. We explore this personal and emotive quality of knowledge sharing by asking: ‘How does emp...

  4. Students' Knowledge Sources and Knowledge Sharing in the Design Studio--An Exploratory Study

    Science.gov (United States)

    Chiu, Sheng-Hsiao

    2010-01-01

    Architectural design is a knowledge-intensive activity; however, students frequently lack sufficient knowledge when they practice design. Collaborative learning can supplement the students' insufficient expertise. Successful collaborative learning relies on knowledge sharing between students. This implies that the peers are a considerable design…

  5. Water Diplomacy: A Synthesis of Explicit and Tacit Water Information to Create Actionable Knowledge

    Science.gov (United States)

    Islam, S.; Moomaw, W.; Portney, K.; Reed, M.; Vogel, R. M.; Water Diplomacy

    2011-12-01

    them assuming that they have fixed boundaries , or can be optimized with scientific objectivity without properly accounting for contextual differences, are likely to fail. Once water conflicts are framed properly, the tools of joint fact-finding and collaborative problem-solving can be used to negotiate solutions that are both adaptive and enforceable. We will use AquaPedia - a growing knowledge base of water issues from across the world - to demonstrate the utility of this synthesis of explicit and tacit knowledge in addressing water problems and creating actionable knowledge.

  6. Factors negatively influencing knowledge sharing in software development

    Directory of Open Access Journals (Sweden)

    Lucas T. Khoza

    2017-07-01

    Objective: This study seeks to identify factors that negatively influence knowledge sharing in software development in the developing country context. Method: Expert sampling as a subcategory of purposive sampling was employed to extract information, views and opinions from experts in the field of information and communication technology, more specifically from those who are involved in software development projects. Four Johannesburg-based software developing organisations listed on the Johannesburg Stock Exchange (JSE, South Africa, participated in this research study. Quantitative data were collected using an online questionnaire with closed-ended questions. Results: Findings of this research reveal that job security, motivation, time constraints, physiological factors, communication, resistance to change and rewards are core factors negatively influencing knowledge sharing in software developing organisations. Conclusions: Improved understanding of factors negatively influencing knowledge sharing is expected to assist software developing organisations in closing the gap for software development projects failing to meet the triple constraint of time, cost and scope.

  7. Social media for knowledge sharing in automotive repair

    CERN Document Server

    Finkbeiner, Patric

    2017-01-01

    This book explores, describes and explains the predictors essential for the acceptance of social media as a digital platform to share professional knowledge in the field of automotive repair in Germany. It reports a rigorous literature review covering key elements of social media, knowledge management and technology acceptance studies. The book assumes a pragmatist approach and applies mixed methods in an exploratory sequential design, combining qualitative and quantitative methods to ensure robust collection and analysis of the collected data. Based on a survey on German automotive repair shops, the author provides a framework, for various stakeholders, to comprehend the motivations for knowledge sharing for automotive repair professionals in Germany. This book not only adds to the existing academic body of knowledge but also provides implications for industry and legislation on a European scale. .

  8. KNOWLEDGE MANAGEMENT DI INSTANSI PEMERINTAH

    Directory of Open Access Journals (Sweden)

    Tri Pujadi

    2016-01-01

    Full Text Available Tujuan yang ingin dicapai adalah menyusun model manajemen pengetahuan di instansi pemerintahan. Kegiatan ini menggunakan metode deskriptif dengan menggunakan metode soft system methodology. Faktor yang mendukung keberhasilan kegiatan ini adalah tersedianya data dan informasi diberbagai instansi pemerintah dan swasta. sekaligus penguasaan metodologi dalam analisis. Persaingan internasional pada saat ini cenderung lebih ketat dan kompleks, untuk itu perlu dicari cara agar mendapatkan produk atau jasa yang diperlukan oleh masyarakat. Inovasi yang kreatif dapat meningkatkan pelayanan terhadap masyarakat yang memerlukannya. Sehingga unit-unit di pemerintahan sangat tergantung dari pengelolaan pengetahuan apakah akan terjadi siklus knowledge yaitu perpindahan dari tacit ke explicit knowledge dan ke tacit knowledge. Oleh karena itu pengelolaan knowledge (knowledge management ini menjadi penting bagi pengembangan pelayanan, karena masyarakat semakin kritis dan cerdas dan meningkatkan kemampuan sumber daya manusia bagi pemangku kepentingan.

  9. KM Tools and Technologies that Share Distribute Knowledge

    Directory of Open Access Journals (Sweden)

    Ileana Hauer

    2008-10-01

    Full Text Available The exponential increase in information, primarily due to the electronic capture of data and its storage in vast data warehouses, has created a demand for analyzing the large amount of data generated by today’s organizations so that enterprise can respond quickly to fast changing markets. There are various tools and technologies that can be used to share and distribute knowledge, include e-mail, groupware, data mining ,expert systems and others. The paper outlines these technologies, which dominate the technical tools for sharing knowledge from an organizations data assets and finally. The case study, an Expert System, use expert knowledge to attain highlevel decision performance in a narrow domain.

  10. Knowledge Sharing among Academics in Institutions of Higher Learning: A Research Agenda

    Science.gov (United States)

    Ramayah, T.; Ignatius, Joshua; Leen, Jasmine Yeap Ai

    2009-01-01

    This paper presents a research agenda for a funded research project on knowledge sharing among academics in Malaysia. One of the main objectives is to develop validate and measure of knowledge sharing which is suitable for academicians. Previous studies on knowledge sharing have used standard measurement items which do not cater for the multiple…

  11. Report on the Audit ot the Acquisition of the Tacit Rainbow Anti-Radiation Missile System

    Science.gov (United States)

    1991-06-24

    This is our final report on the audit of the Tacit Rainbow Anti-Radiation Missile System (Tacit Rainbow) for your information and use. We performed... the audit from March through December 1990. The audit objective was to evaluate the acquisition management of the air-launched Tacit Rainbow system to...contains no recommendations because DoD took action to cancel the Tacit Rainbow system in FY 1992. We are bringing the issues identified during the audit to

  12. The new genesis of knowledge: Shared leadership for knowledge development

    NARCIS (Netherlands)

    Crielaard, J.P.; Wubben, E.F.M.; Omta, S.W.F.

    2012-01-01

    Today’s issues, like sustainable growth, are demanding for leaders, employees, knowledge and organisational innovation. Leadership literature until now is restrained by a hierarchical bias. This study takes an Ecologic System Model, and tests the contribution of shared leadership, self-directive

  13. A knowledge sharing framework in the South African public sector

    Directory of Open Access Journals (Sweden)

    Peter L. Mkhize

    2015-06-01

    Full Text Available In the knowledge economy, organisations are shifting their investment focus to intellectual capital in order to sustain a competitive advantage in the global marketplace. Organisational survival is increasingly dependent on the organisation’s ability to create and distribute knowledge that contributes to the improvement of performance. The purpose of this article is to evaluate individual knowledge-acquisition and sharing practices in the South African public sector. I applied the techniques of grounded theory analysis to extract themes from data that could provide insight into the knowledge sharing that takes place in the South African public sector. Findings revealed that the informal sharing of knowledge takes place in discussion forums within communities of practice through web-based, socially orientated platforms. These communities of practice are widespread throughout the public sector and are established with the purpose of soliciting expert knowledge from those who have been using open-source software successfully.

  14. An exploratory study of knowledge brokering in hospital settings: facilitating knowledge sharing and learning for patient safety?

    Science.gov (United States)

    Waring, Justin; Currie, Graeme; Crompton, Amanda; Bishop, Simon

    2013-12-01

    This paper reports on an exploratory study of intra-organisational knowledge brokers working within three large acute hospitals in the English National Health Services. Knowledge brokering is promoted as a strategy for supporting knowledge sharing and learning in healthcare, especially in the diffusion of research evidence into practice. Less attention has been given to brokers who support knowledge sharing and learning within healthcare organisations. With specific reference to the need for learning around patient safety, this paper focuses on the structural position and role of four types of intra-organisational brokers. Through ethnographic research it examines how variations in formal role, location and relationships shape how they share and support the use of knowledge across organisational and occupational boundaries. It suggests those occupying hybrid organisational roles, such as clinical-managers, are often best positioned to support knowledge sharing and learning because of their 'ambassadorial' type position and legitimacy to participate in multiple communities through dual-directed relationships. Copyright © 2013 Elsevier Ltd. All rights reserved.

  15. Examining Factors That Affect Students' Knowledge Sharing within Virtual Teams

    Science.gov (United States)

    He, Jinxia; Gunter, Glenda

    2015-01-01

    The purpose of this study was to examine factors that might impact student knowledge sharing within virtual teams through online discussion boards. These factors include: trust, mutual influence, conflict, leadership, and cohesion. A path model was developed to determine whether relationships exist among knowledge sharing from asynchronous group…

  16. Application of Knowledge Management: Pressing questions and practical answers

    Energy Technology Data Exchange (ETDEWEB)

    FROMM-LEWIS,MICHELLE

    2000-02-11

    Sandia National Laboratory are working on ways to increase production using Knowledge Management. Knowledge Management is: finding ways to create, identify, capture, and distribute organizational knowledge to the people who need it; to help information and knowledge flow to the right people at the right time so they can act more efficiently and effectively; recognizing, documenting and distributing explicit knowledge (explicit knowledge is quantifiable and definable, it makes up reports, manuals, instructional materials, etc.) and tacit knowledge (tacit knowledge is doing and performing, it is a combination of experience, hunches, intuition, emotions, and beliefs) in order to improve organizational performance and a systematic approach to find, understand and use knowledge to create value.

  17. Knowledge Sharing: Two-Dimensional Motivation Perspective and the Role of Demographic Variables

    OpenAIRE

    Aamir Amin; Mohd Fadzil Hassan; Mazeyanti Bt. Mohd Ariffin; Mobashar Rehman

    2011-01-01

    Knowledge Management (KM) efforts cannot be successful unless employees open their minds to share their valuable knowledge. Knowledge sharing is a voluntary act which requires an individual's motivation. Based on the notion that an individual's motivation is of two types, namely intrinsic and extrinsic, a framework of intrinsic and extrinsic motivators of knowledge sharing was presented at the International Symposium on Information Technology (ITSIM) in June 2010, in Kuala Lumpur Malaysia. Th...

  18. Sharing experience and knowledge with wearable computers

    OpenAIRE

    Nilsson, Marcus; Drugge, Mikael; Parnes, Peter

    2004-01-01

    Wearable computer have mostly been looked on when used in isolation. But the wearable computer with Internet connection is a good tool for communication and for sharing knowledge and experience with other people. The unobtrusiveness of this type of equipment makes it easy to communicate at most type of locations and contexts. The wearable computer makes it easy to be a mediator of other people knowledge and becoming a knowledgeable user. This paper describes the experience gained from testing...

  19. Preschoolers Acquire General Knowledge by Sharing in Pretense

    Science.gov (United States)

    Sutherland, Shelbie L.; Friedman, Ori

    2012-01-01

    Children acquire general knowledge about many kinds of things, but there are few known means by which this knowledge is acquired. In this article, it is proposed that children acquire generic knowledge by sharing in pretend play. In Experiment 1, twenty-two 3- to 4-year-olds watched pretense in which a puppet represented a "nerp" (an unfamiliar…

  20. Employee Relations And Organizational Knowledge Sharing: An Application In Banking Sector

    Directory of Open Access Journals (Sweden)

    Gülşah KARAVARDAR

    2012-06-01

    Full Text Available In this study, employee relations and knowledge sharing relation’s analysing is aimed. According to this aim, a private bank’s branches’, which are located in Istanbul/ Anatolia side, employees are applied surveys. For determining employee relations a survey which was developed by S.Liao and study friends is used. For determining the knowledge sharing, the survey which was developed by R. K. Yeo and M. A. Youssef is used. The independent variable is employee relations which consists of working environment, conditions of respect, conditions of support, justice perception, relationship with superiors, self-satisfaction and self-learning. The dependent variable is knowledge sharing. Regression Analysis is used. According to regression analysis results, conditions of respect, conditions of support, justice perception and relationships with superiors have an effect on knowledge sharing.

  1. Building Virtual Collaborative Research Community Using Knowledge Management Approach

    Directory of Open Access Journals (Sweden)

    Ju-Ling Shih

    2010-09-01

    Full Text Available Many online communities nowadays are emphasized more on peer interactions and information sharing among members; very few online communities are built with knowledge management in nature supported by knowledge management system (KMS. This study aims to present a community of practice on how to effectively adopt a knowledge management system (KMS to neutralize a cyber collaborative learning community for a research lab in a higher education setting. A longitudinal case for 7 years was used to analyze the retention and extension of participants‟ community of practice experiences. Interviews were conducted for the comparison between experiences and theories. It was found that the transformations of tacit and explicit knowledge are in accordance with the framework of Nonaka‟s model of knowledge management from which we elicit the strategies and suggestions to the adoption and implementation of virtual collaborative research community supported by KMS.

  2. Nuclear knowledge management overview at EDF

    International Nuclear Information System (INIS)

    Ballay, J.; Vannieuwenhuyse, J.

    2004-01-01

    dimension, this 3rd level of knowledge is the core competency shared by the whole nuclear community in its culture, norms and documents. The third level of knowledge consists in the different specific know-how, which are located in each power plant, due to local contexts. For example, the experts in chemistry problems have local know-how about how to use measurement apparatus in their geographic context. Another example: the organization is quite different from one unit to one another, depending on all sorts of parameters: personality of managers, environment, industrial context, history of each unit. This distinctive and flexible knowledge is a good thing for global competitiveness, because it suits to every kind of contexts and gives more situations for learning. At this 3rd level of knowledge, groupware and communities of practice are the KM systems very useful and powerful to share good practices. For example, a community of practice on engineering skills is now growing all over the 19 power plants, and this is a very powerful way for sharing good practices between the 1500 people concerned. This 3rd level of knowledge has no normative function, but only an added-value function for performance of each power plant. Due to its tacit nature, it cannot be reproduced from one place to one another without a process of transformation and adaptation to the new context. The fourth level of knowledge is the expertise and experience of some people, engaged, during their personal history, in many learning affairs and projects. This 4th level of knowledge is incorporated in some individuals who are likely to learn in many situations and who are always interested in innovations and knowledge creation. These people take away their personal experience with them when they get retired, and this is a big lost of knowledge for the enterprise. So, it appears to be a special challenge for the institution to recognize them and encourage them to share the memory of their experience. Which

  3. THE EFFECT OF SOCIAL CAPITAL AND KNOWLEDGE SHARING ON INNOVATION CAPABILITY

    Directory of Open Access Journals (Sweden)

    Dhyah Harjanti

    2017-09-01

    Full Text Available This research examines social capital and knowledge sharing effect on innovation capability among lectures in universities. Social capital was analyzed using three constructs, namely trust, norm and network, while knowledge sharing was broken down into two variables, namely knowledge collecting and knowledge donating. Innovation capability was explained on an individual level based on personality, behavioral and output perspectives. The research model and hypotheses were developed from the literature. Data collection is conducted through a survey on lecturers of private universities in Surabaya. The obtained data from the questionnaires were analyzed with the Partial Least Square (PLS to investigate the research model. The results suggest that social capital significantly influences innovation capability, while high level of knowledge collecting and knowledge donating can lead to high level of innovation capability. This study offers a foundation to analyze the relationships between social capital, knowledge-sharing process, consisting of knowledge collecting and knowledge donating, and innovation capability

  4. Sharing of Knowledge among Faculty in a Mega Open University

    Science.gov (United States)

    Santosh, Sujata; Panda, Santosh

    2016-01-01

    Developments in ICTs and knowledge societies have revolutionized the traditional paradigms of education. There is a lot of emphasis on a culture of sharing and collaboration in the education scenario of today though educators have certain inhibitions about sharing of knowledge, ideas and resources. The present study was undertaken to explore the…

  5. Groups like the support sharing channel of information and knowledge

    Directory of Open Access Journals (Sweden)

    Armando Sergio de Aguiar Filho

    2016-12-01

    Full Text Available Introduction: The role of sharing information and knowledge which tends to lead to a new understanding of distribution channels, allowing the maturation of sharing concept and its relationship to the process of information management. This interaction arises range of alternatives par as organizations relate internally with employees and externally with your audience. Objects: The goal is to survey and presentation of studies related to information sharing and knowledge channels, trying to identify its correlates in the area of administration. Methodology: The work was developed from a literature search. For both sought to initially align the concepts and terminology of information science area and a second time to identify a differentiated approach to sharing that would contribute to validate the interdisciplinary character of the information area and the contribution that other areas can make to the studies of information management and knowledge. Results: The analysis of the survey indicated considerations relevant to the understanding of the various approaches used in relation to the sharing of channels, as well as the common and different characteristics of these media and the impact on their dynamics. Conclusions: The Support Group terminology is one of several approaches used in the sharing of information and knowledge, and, like the other approaches presented to assess and promote better information services to meet the specific demands.

  6. The knowledge game - motivating knowledge sharing and testing organization policies in this concern

    International Nuclear Information System (INIS)

    Barroso, Antonio C.O.; Seixas, Marcelo A.

    2011-01-01

    The ageing of nuclear experts and operating personnel and the lack of attractiveness of nuclear jobs to younger generation were emphasized as two of the most important factors that could jeopardize the preservation and sustainable development of the present body of nuclear knowledge worldwide. The willingness to share knowledge is at the inner core of any process involving transfer and dissemination of knowledge. This paper deals with the development of a tool to demonstrate the advantages of a culture inductive of knowledge sharing and cooperation from both the organization's and individual's viewpoints and coins the basics of reward policies that foster the development of desirable cultures. The Knowledge Game is a software tool to: (a) show the importance of sharing knowledge to both the individual and the organization; (b) demonstrate the fact that collaborative behaviors achieve higher payoffs in the long run; (c) test organizational rewards policies. It is an agent based modeling tool in which users may play with other humans and/or built in agents with fixed strategies. Payoff rules, simulation speed, number of players and their strategies and number of cycles are set before beginning the simulation. Plots display results in real time and output files can be generated for further analysis. Tests encompassing proof of concept and application confirm the game's great potential as a demonstration and policy testing tool. To test policies more effectively future implementations of intelligent agents coupled with fitness selection of players should be a very key lever. (author)

  7. Case Study: Indigenous Knowledge and Data Sharing

    Directory of Open Access Journals (Sweden)

    Cameron Neylon

    2017-10-01

    Full Text Available The IDRC-funded project 'Empowering Indigenous Peoples and Knowledge Systems Related to Climate Change and Intellectual Property Rights' is part of the Open and Collaborative Science in Development Network (OCSDNet. The project “examiners processes of open and collaborative science related to indigenous peoples’ knowledge, climate change and intellectual property rights”. Natural Justice, the lead organisation has a strong ethical stance on the agency and control over knowledge being vested with the contributing project participants, communities of the Nama and Griqua peoples of the Western Cape of South Africa. The project focuses on questions of how climate change is affecting these communities, how do they produce and maintain knowledge relating to climate change, how that knowledge is characterised and shared (or not with wider publics, and how legal frameworks promote or hinder the agenda of these indigenous communities and their choices to communicate and collaborate with wider publics. Indigenous Knowledge is an area where ethical issues of informed consent, historical injustice, non-compatible epistemologies and political, legal, and economic issues all collide in ways that challenge western and Anglo-American assumptions about data sharing. The group seeks to strongly model and internally critique their own ethical stance in the process of their research, through for instance, using community contracts and questioning institutional informed consent systems.

  8. When do they care to share? : How manufacturers make contracted service partners share knowledge

    NARCIS (Netherlands)

    de Vries, J.; Schepers, J.; van Weele, A.; van der Valk, W.

    2014-01-01

    Manufacturing firms that outsource customer-facing services, risk losing touch with their customers and thereby forfeit valuable market and customer-related knowledge. To maintain informed and competitive, the manufacturer's customer-facing service partners should engage in knowledge sharing and

  9. When do they care to share? : how manufacturers make contracted service partners share knowledge

    NARCIS (Netherlands)

    Vries, de J.J.A.P.; Schepers, J.J.L.; Weele, van A.J.; Valk, van der W.

    2014-01-01

    Manufacturing firms that outsource customer-facing services, risk losing touch with their customers and thereby forfeit valuable market and customer-related knowledge. To maintain informed and competitive, the manufacturer's customer-facing service partners should engage in knowledge sharing and

  10. 'How do you know what Aunt Martha looks like?' A video elicitation study exploring tacit clues in doctor-patient interactions.

    Science.gov (United States)

    Henry, Stephen G; Forman, Jane H; Fetters, Michael D

    2011-10-01

    Theory suggests that tacit clues inform clinical judgements, but the prevalence and role of tacit clues during clinical interactions is unknown. This study explored whether doctors and patients identify information likely to be tacit clues or judgements based on tacit clues during health maintenance examinations. Qualitative analysis of video elicitation interview transcripts involving 18 community-based primary care doctors and 36 patients. Outcomes were description and analysis of tacit clues and judgements based on tacit clues mentioned by participants. A total of 57 references to tacit clues and 53 references to judgements based on tacit clues were identified from patient and doctor transcripts. Non-verbal behaviours comprised the most common category of tacit clues (53% of doctor comments; 42% of patient comments). Patients mostly discussed judgements based on tacit clues that related to the doctor-patient relationship. Doctors discussed actively using non-verbal behaviours to provide patients with tacit clues about the doctor-patient relationship. They also mentioned tacit clues that informed medical judgements and decision making. Gestalt judgements based on tacit clues were common (33% of doctor comments). Several participants identified instances in which they had difficulty articulating their rationale for specific judgements. Doctors varied widely in how frequently they mentioned tacit clues. During video elicitation interviews, patients and doctors identified tacit clues and judgements based on these clues as playing a role during health maintenance examinations. Future research should further elucidate the role of tacit clues in medical judgements and doctor-patient relationships. Published 2011. This article is a US Government work and is in the public domain in the USA.

  11. The Hybrid Design: Integrating the Human and Technical Components of Just-In-Time Knowledge Management Systems

    Directory of Open Access Journals (Sweden)

    Nabie Y. Conteh

    2011-06-01

    Full Text Available This paper explores the right balance of human and technical resources in the design of Just-in-Time knowledge delivery. It also examines and analyzes the case study: “Teltech: The business of Knowledge Management” by Davenport. It further attempts to depict the characteristics of the hybrid. The paper describes how the hybrid can be applied to Just-In-Time knowledge delivery. It also seeks to analyze and explore its interplay with knowledge splits with a view to designing Just-In- Time Knowledge Management. These include: “tacit versus explicit knowledge”, “in-process” versus “after action” documentation, “process-centered versus product-centered approach”, “knowledge versus information” and the “culture of sharing versus hoarding.”

  12. Knowledge sharing in an Emerging Network of Practice: The Role of a Knowledge Portal

    NARCIS (Netherlands)

    P.J. van Baalen (Peter); J.M. Bloemhof-Ruwaard (Jacqueline); H.W.G.M. van Heck (Eric)

    2005-01-01

    textabstractThis article addresses the emergence of networks of practice and the role of knowledge sharing via knowledge portals. Its focus is on factors that stimulate the successful emergence of networks of practice. Literature on knowledge management and communities of practice suggest the

  13. Using information technology to support knowledge conversion processes

    Directory of Open Access Journals (Sweden)

    2001-01-01

    Full Text Available One of the main roles of Information Technology in Knowledge Management programs is to accelerate the speed of knowledge transfer and creation. The Knowledge Management tools intend to help the processes of collecting and organizing the knowledge of groups of individuals in order to make this knowledge available in a shared base. Due to the largeness of the concept of knowledge, the software market for Knowledge Management seems to be quite confusing. Technology vendors are developing different implementations of the Knowledge Management concepts in their software products. Because of the variety and quantity of Knowledge Management tools available on the market, a typology may be a valuable aid to organizations that are looking for answers to specific needs. The objective of this article is to present guidelines that help to design such a typology. Knowledge Management solutions such as intranet systems, Electronic Document Management (EDM, groupware, workflow, artificial intelligence-based systems, Business Intelligence (BI, knowledge map systems, innovation support, competitive intelligence tools and knowledge portals are discussed in terms of their potential contributions to the processes of creating, registering and sharing knowledge. A number of Knowledge Management tools (Lotus Notes, Microsoft Exchange, Business Objects, Aris Toolset, File Net, Gingo, Vigipro, Sopheon have been checked. The potential of each category of solutions to support the transfer of tacit and/or explicit knowledge and to facilitate the knowledge conversion spiral in the sense of Nonaka and Takeuchi (1995 is discussed.

  14. Coping with the knowledge sharing barriers in Product Service Systems design

    OpenAIRE

    Bertoni, Marco; Larsson, Andreas

    2010-01-01

    This paper analyzes the knowledge sharing process that characterizes Product Service Systems (PSS) design, drawing on data from an in-depth study in the Swedish manufacturing industry. It categorizes and describes the most relevant knowledge sharing barriers affecting early PSS development phases, discussing them in terms of capabilities to be included in a knowledge engineering system to fulfil the increasing need for knowledge in product-service design. To cope with these barriers, the auth...

  15. Creation and Dissemination of Local Knowledge in Small Family Firms: The Case of Wine Canteens from the Quarta Colônia de Imigração Italiana, in Rio Grande do Sul Http://Dx.Doi.Org/10.5585/Riae.V10i2.1735

    Directory of Open Access Journals (Sweden)

    Alisson Eduardo Maehler

    2011-10-01

    Full Text Available The article performed a study of multiple cases that involved interviews with owners of three canteens of wine production, located in the region of “Quarta Colônia de Imigração Italiana”, central area of the Rio Grande do Sul State, Brazil. This research aimed to analyze the influence of location, proximity and social relations in the processes of creation and transfer of local knowledge. It was conducted semi-structured interviews with owners of canteens, which are in the same municipality and in the same location, a few kilometers of each other. Results highlight that the geographical proximity per se is not sufficient for knowledge to be created, transmitted and maintained in a given locality. Particularly in the case of handicraft products such as wine, which involves a large portion of tacit knowledge, the establishment of social relations and family is a necessary condition for knowledge to be created, shared and saved. However, a series of problems have been observed and analyzed in the locality, which makes that knowledge restrained to some families and not maintained over time. As an example, wine production knowledge is essentially tacit and not codified; the indifference of younger generations regarding the knowledge base of the elderly; weak interactions and knowledge sharing among winemakers.

  16. Knowledge Management - Identification of Domain Specific Knowledge Processes

    DEFF Research Database (Denmark)

    Larsen, Michael Holm

    1999-01-01

    Implementation of Information Technology infer substantial changes to an organisation, e.g. changes in jobs, roles of the company's employees, and the knowledge content of these jobs.This paper point out some of the knowledge management issues and challenges in the case of an implementation of an...... performed by humans. Their decisions are based on the integration of three different kinds of knowledge, i.e. uncodifiable or tacit knowledge, codifiable data from acquisition systems, and codifiable best practice from knowledge repositories....

  17. Organizational culture and knowledge management in the electric power generation industry

    Science.gov (United States)

    Mayfield, Robert D.

    Scarcity of knowledge and expertise is a challenge in the electric power generation industry. Today's most pervasive knowledge issues result from employee turnover and the constant movement of employees from project to project inside organizations. To address scarcity of knowledge and expertise, organizations must enable employees to capture, transfer, and use mission-critical explicit and tacit knowledge. The purpose of this qualitative grounded theory research was to examine the relationship between and among organizations within the electric power generation industry developing knowledge management processes designed to retain, share, and use the industry, institutional, and technical knowledge upon which the organizations depend. The research findings show that knowledge management is a business problem within the domain of information systems and management. The risks associated with losing mission critical-knowledge can be measured using metrics on employee retention, recruitment, productivity, training and benchmarking. Certain enablers must be in place in order to engage people, encourage cooperation, create a knowledge-sharing culture, and, ultimately change behavior. The research revealed the following change enablers that support knowledge management strategies: (a) training - blended learning, (b) communities of practice, (c) cross-functional teams, (d) rewards and recognition programs, (e) active senior management support, (f) communication and awareness, (g) succession planning, and (h) team organizational culture.

  18. The knowledge game - motivating knowledge sharing and testing organization policies in this concern

    Energy Technology Data Exchange (ETDEWEB)

    Barroso, Antonio C.O.; Seixas, Marcelo A., E-mail: barroso@ipen.b [Instituto de Pesquisas Energeticas e Nucleares (IPEN/CNEN-SP), Sao Paulo, SP (Brazil)

    2011-07-01

    The ageing of nuclear experts and operating personnel and the lack of attractiveness of nuclear jobs to younger generation were emphasized as two of the most important factors that could jeopardize the preservation and sustainable development of the present body of nuclear knowledge worldwide. The willingness to share knowledge is at the inner core of any process involving transfer and dissemination of knowledge. This paper deals with the development of a tool to demonstrate the advantages of a culture inductive of knowledge sharing and cooperation from both the organization's and individual's viewpoints and coins the basics of reward policies that foster the development of desirable cultures. The Knowledge Game is a software tool to: (a) show the importance of sharing knowledge to both the individual and the organization; (b) demonstrate the fact that collaborative behaviors achieve higher payoffs in the long run; (c) test organizational rewards policies. It is an agent based modeling tool in which users may play with other humans and/or built in agents with fixed strategies. Payoff rules, simulation speed, number of players and their strategies and number of cycles are set before beginning the simulation. Plots display results in real time and output files can be generated for further analysis. Tests encompassing proof of concept and application confirm the game's great potential as a demonstration and policy testing tool. To test policies more effectively future implementations of intelligent agents coupled with fitness selection of players should be a very key lever. (author)

  19. Media Richness, Knowledge sharing and computer progamming by virtual Software teams

    DEFF Research Database (Denmark)

    Williams, Idongesit; Gyamfi, Albert

    2018-01-01

    Software programming is a task with high analysability. However, knowledge sharing is an intricate part of the software programming process. Today, new media platforms have been adopted to enable knowledge sharing between virtual teams. Taking into consideration the high task analyzability and th...

  20. Motivation and Knowledge Sharing through Social Media within Danish Organizations

    DEFF Research Database (Denmark)

    Nielsen, Pia; Razmerita, Liana

    2014-01-01

    Based on an empirical quantitative study, this article investigates employee motivation in Danish companies and aims at determining which factors affect employees’ knowledge sharing through social media in a working environment. Our findings pinpoint towards the potential social media have......, but it is the influence from the combination of individual and organizational factors, which affect the adoption of the platforms. A key finding in the study is that knowledge sharing is not a ‘social dilemma’ as previous studies have found. The study shows a positive development in employees’ willingness to share...

  1. Penerapan Knowledge Sharing Untuk Peningkatan Layanan Perpustakaan Perguruan Tinggi

    Directory of Open Access Journals (Sweden)

    Dyah Safitri

    2014-12-01

    Full Text Available Sharing knowledge is one of important elements in academic libraries. The activity uses ICT to inform one another. Most academic libraries in Indonesia, supporting infrastructures and reward are the main factor to conduct the activity. The implementation of such activity, especially in academic libraries, has resulted some beneficial both for librarians and its users. Motivation is considered as one of important aspects in sharing knowledge. By having supporting facilities or infrastructures, the activity can run smoothly and properly.

  2. A systematic review of knowledge sharing challenges and practices in global software development

    DEFF Research Database (Denmark)

    Zahedi, Mansooreh; Shahin, Mojtaba; Babar, Muhammad Ali

    2016-01-01

    the data extracted from the reviewed primary studies. Results: Our findings revealed that knowledge sharing challenges and practices in GSD could be classi- fied in 6 main themes: management, team structure, work processes/practices, team cognition, social attributes and technology. In regard to contextual......Context: Global Software Development (GSD) presents significant challenges to share and understand knowledge required for developing software. Organizations are expected to implement appropriate practices to address knowledge-sharing challenges in GSD. With the growing literature on GSD and its...... and practices fall under the theme of “work practices”. (c) The technology related knowledge-sharing challenges are the least reported; we discussed the available technologies for sup- porting knowledge sharing needs in GSD. (d) The organizational contextual information is missing from a large number of studies...

  3. Knowledge Sharing Behavior in E-Communities: from the Perspective of Transaction Cost Theory

    OpenAIRE

    Teresa L. Ju; Szu-Yuan Sun; Pei-Ju Chao; Chang-Yao Wu

    2009-01-01

    This study aims to examine the factors affecting knowledge sharing behavior in knowledge-based electronic communities (e-communities) because quantity and quality of knowledge shared among the members play a critical role in the community-s sustainability. Past research has suggested three perspectives that may affect the quantity and quality of knowledge shared: economics, social psychology, and social ecology. In this study, we strongly believe that an economic perspective ma...

  4. A Qualitative Approach to Examining Knowledge Sharing in Iran Tax Administration Reform Program

    Directory of Open Access Journals (Sweden)

    Mehdi Shami Zanjanie

    2012-02-01

    Full Text Available The paper aims to examine knowledge sharing infrastructure of "Iran Tax Administration Reform Program". The qualitative approach by using case study method was applied in this research. In order to meet the research goal, four infrastructural dimensions of knowledge sharing were studied: leadership & strategy, culture, structure, and information technology. To the authors’ knowledge, this was maybe the first paper which examined knowledge sharing infrastructure in programs environment

  5. Knowledge Development in Internship

    DEFF Research Database (Denmark)

    Dau, Susanne

    2015-01-01

    The purpose of the chapter is to shed light on how these challenges and tendencies affect students’´ access to tacit and explicit knowledge and the professions’ knowledge development. To address these challenges, the chapter examines the question: How might periods of internship, offering differe...

  6. Knowledge Development in Internship

    DEFF Research Database (Denmark)

    Dau, Susanne

    2015-01-01

    The purpose of the chapter is to shed light on how these challenges and tendencies affect students’´ access to tacit and explicit knowledge and the professions’ knowledge development. To address these challenges, the chapter examines the question: How might periods of internship, offering different...

  7. An Empirical Inquiry on Knowledge Sharing among Academicians in Higher Learning Institutions

    Science.gov (United States)

    Ramayah, T.; Yeap, Jasmine A. L.; Ignatius, Joshua

    2013-01-01

    Universities are expected to be places where knowledge is shared freely among academicians. However, the reality shows that knowledge sharing is barely present within universities these days. As Malaysia shifts towards building a knowledge-based society, academic institutions, particularly the public universities, now face ever-growing faculty…

  8. Description of dynamic shared knowledge: an exploratory study during a competitive team sports interaction.

    Science.gov (United States)

    Bourbousson, J; Poizat, G; Saury, J; Seve, C

    2011-02-01

    This exploratory case study describes the sharedness of knowledge within a basketball team (nine players) and how it changes during an official match. To determine how knowledge is mobilised in an actual game situation, the data were collected and processed following course-of-action theory (Theureau 2003). The results were used to characterise the contents of the shared knowledge (i.e. regarding teammate characteristics, team functioning, opponent characteristics, opposing team functioning and game conditions) and to identify the characteristic types of change: (a) the reinforcement of a previous element of shared knowledge; (b) the invalidation of an element of shared knowledge; (c) fragmentation of an element of shared knowledge; (d) the creation of a new element of shared knowledge. The discussion deals with the diverse types of change in shared knowledge and the heterogeneous and dynamic nature of common ground within the team. STATEMENT OF RELEVANCE: The present case study focused on how the cognitions of individual members of a team coordinate to produce a team performance (e.g. surgical teams in hospitals, military teams) and how the shared knowledge changes during team activity. Traditional methods to increase knowledge sharedness can be enhanced by making use of 'opportunities for coordination' to optimise team adaptiveness.

  9. How do rewards and management styles influence the motivation to share knowledge?

    OpenAIRE

    Harder, Mie

    2008-01-01

    How to motivate knowledge sharing is of crucial importance to many companies. This paper analyzes individual knowledge sharing behavior in a self-determination theory (SDT) perspective. The primary aim is to explore what type of motivation predicts knowledge sharing behavior and how this type of motivation is affected by reward structures and management styles in organizations. The paper builds on survey and interview data from a pilot case study and provides statistical evidence of a strong ...

  10. Approaching Knowledge Management through the Lens of the Knowledge Life Cycle: A Case Study Investigation

    Science.gov (United States)

    Fowlin, Julaine M.; Cennamo, Katherine S.

    2017-01-01

    More organizational leaders are recognizing that their greatest competitive advantage is the knowledge base of their employees and for organizations to thrive knowledge management (KM) systems need to be in place that encourage the natural interplay and flow of tacit and explicit knowledge. Approaching KM through the lens of the knowledge life…

  11. Knowledge-Sharing Intention among Information Professionals in Nigeria: A Statistical Analysis

    Science.gov (United States)

    Tella, Adeyinka

    2016-01-01

    In this study, the researcher administered a survey and developed and tested a statistical model to examine the factors that determine the intention of information professionals in Nigeria to share knowledge with their colleagues. The result revealed correlations between the overall score for intending to share knowledge and other…

  12. Conceptualising Online Knowledge Sharing: What Teachers' Perceptions Can Tell Us

    Science.gov (United States)

    Hood, Nina

    2017-01-01

    This study questions the current dependence on theories of social learning and communities of practice in research on teachers' online learning and online knowledge-sharing behaviour. It employs the interpretative approach to examine how teachers conceptualise their engagement with two USA-based online knowledge-sharing platforms within the…

  13. An Effective Assessment of Knowledge Sharing and E-Learning Portals

    Science.gov (United States)

    Subramanian, D. Venkata; Geetha, Angelina; Shankar, P.

    2015-01-01

    In recent years, most of the companies have increasingly realized the importance of the knowledge sharing portal and E-Learning portals to provide competitive knowledge for their employees. The knowledge stored in these portals varies from technical, process and project knowledge functional or domain specific knowledge to face the competitiveness…

  14. The Mediating Role of Knowledge Sharing on Information Technology and Innovation

    Directory of Open Access Journals (Sweden)

    Onwika Kaewchur

    2013-12-01

    Full Text Available This study aims to investigate the relationship between information technology, knowledge sharing, and a firm’s innovation. Knowledge sharing as a mediating effect is also simultaneously investigated with regard to the relationship between information technology and a firm’s innovation. In this research, the quantitative method was mainly employed. The data was collected with a survey. A total of 224 respondents from herbal manufacturing companies were included in the research. The results presented in this paper demonstrate that knowledge sharing and information technology can critically influence the organization’s innovation and can play a vital role as a significant success factor in this process.

  15. Knowledge Management and Competitive Advantage: study in the metal-mechanic sector

    Directory of Open Access Journals (Sweden)

    Andressa Centenaro

    2016-04-01

    Full Text Available The study aims to analyze the factors related to organizational culture that assist in knowledge management processes, helping to generate competitive advantage in the companies of metal-mechanic sector. Therefore, a quantitative survey data collection strategy was performed by applying a structured questionnaire in a sample of 63 employees from 13 companies in the metal-mechanic sector. The results were analyzed using multiple regression and indicate that the studied segment, learning and trust are positive and significant predictors of knowledge management. Thus, it can be inferred that the companies that stimulate its employees to learn and invest in maintaining confidence among members of the organization may achieve better performance in knowledge management. Finally, the results also expose that the knowledge management directly influences the performance and organizational effectiveness, demonstrating that the use and sharing of tacit and explicit knowledge are generating competitive advantage to competitors.

  16. A Study on Employee Behavior Intention of Knowledge Sharing in a R&D Organization

    Directory of Open Access Journals (Sweden)

    Cheng-Hui Chin

    2003-12-01

    Full Text Available This research studied the relations-hips among external variables, internal variables, and employee intention of knowledge sharing in the Theory of Planned Behavior. Industrial Technology Research Institute in Taiwan is chosen as the case under study. A questionnaire survey has been done respectively in two research groups which represent senior R&D employee and members in community of practice of knowledge management, in order to find out the major determinants of employee intention of knowledge sharing. In conclusion, it has positive influences on employee intention of knowledge sharing by reinforcing the cooperative work relationship within employees and activating altruistic motive of knowledge sharing. In addition, it is helpful for knowledge sharing contexture by building up a trustful organizational culture and adopting proper managerial system.[Article content in Chinese

  17. [Knowledge management (I)].

    Science.gov (United States)

    Ruiz Moreno, J; Cruz Martín Delgado, M

    2001-09-01

    Beyond to be in fashion, the knowledge management (KM) is by itself a powerful strategic weapon for managing organizations. In a first part, the authors analyze strategic concepts related to management, emphasizing the attachment between KM and competitive advantage. Finally, the authors tie the KM to learning process ("tacit knowledge", "socialization", "externalization", "combination", and "internationalization").

  18. Knowledge preservation in the nuclear industry

    International Nuclear Information System (INIS)

    Yanev, Y.

    2004-01-01

    The paper presents examples of knowledge loss in different areas related to attrition, retirements or layoff as well as the consequences of the loss of knowledge. The nature of the so called tacit knowledge and its role as a barrier to knowledge preservation is discussed. Strategies for knowledge preservation in the nuclear industry are presented

  19. Organisational Diversity and Knowledge Sharing

    DEFF Research Database (Denmark)

    Lauring, Jakob; Jonasson, Charlotte

    productivity and diversity management - that is not engaging in a discussion of how and why there could be potential benefits or difficulties. In this paper we will describe and analyse some of the complications multicultural organisations can experience in regard to knowledge sharing......The last years' focus on diversity management has gone from social responsibility to arguments for the competitive advantages, called the business case. It has been argued that diversity management can increase organisational efficiency, improve on moral, and give better access to new market...... segments. But a substantial critique has recently been launched at the arguments for the business case for diversity, especially in the employment of knowledge synergies. Most studies that support or reject the business case argument have limited their research to establish a link between organisational...

  20. The Knowledge Dimension of Production Transfer

    DEFF Research Database (Denmark)

    Riis, Jens Ove; Wæhrens, Brian Vejrum; Madsen, Erik Skov

    2010-01-01

    Empirical studies in three industrial companies have revealed that even companies with many years of experience in production transfer tend to focus attention on planning the physical transfer and on the explicit knowledge associated with normal production. They are uncertain about capturing, trans......­ferring and developing tacit knowledge. Supported by studies in the literature it is concluded that there is a need for a more systematic approach to knowledge transfer and development to provide an accelerated ramp-up after the physical transfer. A framework will be structured around a generic set of phases...... of the transfer process, and a distinction between the sending and the receiving orga­nizational unit. A method for capturing the tacit knowledge embedded in a pro­duction job has been developed and tested. The framework and the method will provide a basis for preparing a master plan for knowledge transfer...

  1. Too easy? The influence of task demands conveyed tacitly on prospective memory

    Science.gov (United States)

    Lourenço, Joana S.; Hill, Johnathan H.; Maylor, Elizabeth A.

    2015-01-01

    Previous research suggests that when intentions are encoded, participants establish an attention allocation policy based on their metacognitive beliefs about how demanding it will be to fulfill the prospective memory (PM) task. We investigated whether tacit PM demands can influence judgments about the cognitive effort required for success, and, as a result, affect ongoing task interference and PM performance. Participants performed a lexical decision task in which a PM task of responding to animal words was embedded. PM demands were tacitly manipulated by presenting participants with either typical or atypical animal exemplars at both instructions and practice (low vs. high tacit demands, respectively). Crucially, objective PM task demands were the same for all participants as PM targets were always atypical animals. Tacit demands affected participants’ attention allocation policies such that task interference was greater for the high than low demands condition. Also, PM performance was reduced in the low relative to the high demands condition. Participants in the low demands condition who succeeded to the first target showed a subsequent increase in task interference, suggesting adjustment to the higher than expected demands. This study demonstrates that tacit information regarding the PM task can affect ongoing task processing as well as harm PM performance when actual demands are higher than expected. Furthermore, in line with the proposal that attention allocation is a dynamic and flexible process, we found evidence that PM task experience can trigger changes in ongoing task interference. PMID:25983687

  2. Waves of Knowledge Management: The Flow between Explicit and Tacit Knowledge

    OpenAIRE

    Roxanne H. Stevens; Joshua Millage; Sondra Clark

    2010-01-01

    Problem statement: Knowledge Management (KM) is often equated with content management. Indeed, robust knowledge management processes include a database; but, information becomes knowledge when it is understood, manipulated and can become tied to a purpose or idea. By equating KM with content management and by equating the purpose of KM with predictability and control, companies may inadvertently de-emphasize knowledge creation and transfer. To keep pace with global market dynamics, an explici...

  3. Knowledge Sharing Barriers of Acquisitioned Growth: A Case Study from a Software Company

    Directory of Open Access Journals (Sweden)

    Marianne Kukko

    2013-03-01

    challenging task of managing such growth. The paper also contributes to the literature on knowledge management by defining knowledge sharing barriers in the context of acquisitioned growth in the software business. A contribution to growth literature is made by touching on the issue of the management of acquisitions from the perspective of knowledge management, and especially knowledge sharing.

  4. Construction of Engineering Ontologies for Knowledge Sharing and Reuse

    NARCIS (Netherlands)

    Borst, Willem Nico; Borst, W.N.

    1997-01-01

    This thesis describes an investigation into the practical use of ontologies for the development of information systems. Ontologies are formal descriptions of shared knowledge in a domain. An ontology can be used as a specification of an information system because it specifies the knowledge that is

  5. The impacts of network competence, knowledge sharing on service innovation performance: Moderating role of relationship quality

    Directory of Open Access Journals (Sweden)

    Zaoquan Jian

    2013-03-01

    Full Text Available Purpose: To examine how network competence, knowledge sharing and relationship quality affect service innovation performanceDesign/methodology/approach: Empirical ResearchFindings: 1 Both enterprise’s network competence and knowledge sharing have distinct positive impact on SIP; (2 Knowledge sharing partially mediates the effect of network competence on SIP. (3 Relationship quality positively moderates the effect of network competence on knowledge sharing, and the effect of knowledge sharing on SIP. (4 Relationship quality does not positively moderate the effect of network competence on SIP.Originality/value: This study has enriched current understanding of the relationship among network competence, knowledge sharing, relationship quality and service innovation performance.

  6. Knowledge sharing behaviour and demographic variables amongst secondary school teachers in and around Gaborone, Botswana

    Directory of Open Access Journals (Sweden)

    Isaac C. Mogotsi

    2011-11-01

    Full Text Available The purpose of this study was to investigate the relationships between knowledge sharing behaviour and the demographic variables gender, age, organisational tenure and professional tenure. Following a correlational survey approach, the study sourced its data from senior secondary school teachers in and around Gaborone, Botswana. Knowledge sharing behaviour was measured using an instrument sourced from the extant literature. No statistically significant relationship was detected between knowledge sharing behaviour and gender, age, or professional tenure. Only organisational tenure weakly negatively correlated with knowledge sharing behaviour. Thus, according to these findings, demographic variables do not appear to be important determinants of knowledge sharing behaviour.

  7. Meeting Organizational Performance with Shared Knowledge Management Processes

    OpenAIRE

    Franco, Massimo; Mariano, Stefania

    2010-01-01

    Using empirical research data, this study investigated how knowledge is stored and retrieved in an American company and contributed to the growing body of literature on the use of knowledge, technology, and memory systems to improve organizational performance. It demonstrated the importance of individual motivation and efforts, managerial capabilities, and shared organizational technologies in the management of organizational processes and revealed factors influencing the processes of knowled...

  8. The Content and Implementation of Shared Professional Knowledge in Early Childhood Education

    Science.gov (United States)

    Melasalmi, Anitta; Husu, Jukka

    2016-01-01

    Drawing on the sociocultural view, shared knowledge is regarded as a basis for interdependent working and multi-professional learning in early childhood education. Shared professional knowledge can be seen as a central element in successful collaboration facilitating individual and collaborative professional learning. This study aims to…

  9. Cognition and Knowledge Sharing in Post-acquisition Integration

    DEFF Research Database (Denmark)

    Jaura, Manya; Michailova, Snejina

    2014-01-01

    conducted with ten respondents in four Indian IT companies that have acquired firms abroad. Findings: The authors find evidence for supporting the negative effect of in- and out-groups differentiation and the positive effect of interpersonal interaction on knowledge sharing among employees of the acquired...... of organisational objectives in a post-acquisition context. Managers should understand that the knowledge their employees possess is a strategic asset, and therefore how they use it is influential in attaining organisational goals in general, and acquisition integration objectives in particular. The creation...... of task- and project-related communities or groups can help in establishing a shared organisational identity, especially after the turbulent event of one company acquiring another one. The creation of communities or groups where socialisation is encouraged can lead to employees interacting with one...

  10. Knowledge Sharing in IT Consultant and SME Interactions

    Directory of Open Access Journals (Sweden)

    Adrian Bradshaw

    2015-10-01

    Full Text Available Many small and medium enterprises (SMEs depend on consultants to overcome knowledge barriers, especially for IT projects. This paper aims to determine how IT consultants affect the IT knowledge of SMEs when IT consultants and SMEs interact. Data were collected using face-to-face interviews with both IT consultants and SME managers. The study is the first to identify what and how SMEs learn from consultants during an IT implementation project. Consultants help SMEs gain different types of knowledge, employing a broad range of knowledge sharing mechanisms. As consultants are an important part of the knowledge creation processes of SMEs, SMEs should strive to form long-term relationships with consultants and use these interactions to develop IT knowledge within the SME.

  11. Collaborative work and medical talk: opportunities for learning through knowledge sharing.

    Science.gov (United States)

    Nilsen, Line Lundvoll; Ludvigsen, Sten R

    2010-01-01

    Teleconsultations provide new opportunities for learning in medical settings. This study explores the conditions under which learning among physicians takes place. The empirical context is 47 real-time video conferences carried out to examine collaborative work and the medical talk involved. Sixteen of the observations were consultations wherein general practitioners (GPs) and specialists shared knowledge with the purpose of solving a medical problem related to a patient under treatment. In this exploratory study, the learning opportunities are seen as what medical practitioners with different types of expertise achieve through interaction while working with patients over periods of time. The analysis of medical talk in consultations shows that collaborative work among GPs and specialists creates a shared understanding of the patient's clinical history and treatment trajectory. As knowledge is demanded and attributed and gaps of knowledge become shared, consultations create a work tool that expands the medical work and talk. Collaborative work in and between different levels of the health care service expands knowledge, creates opportunities for learning in everyday settings, and improves the quality of knowledge distribution in the health care system.

  12. Framework for managing shared knowledge in an information systems outsourcing context

    CSIR Research Space (South Africa)

    Smuts, H

    2017-11-01

    Full Text Available Both information systems (IS) outsourcing and knowledge management are well-established business phenomena. The integration of shared knowledge in an IS outsourcing arrangement, represents the blending of organisational knowledge with external...

  13. Lack of Knowledge Sharing Amongst Institutions in Denmark Responsible for Vulnerable Groups

    DEFF Research Database (Denmark)

    Bojsen, Ann Kristina Mikkelsen

    they share their knowledge about risk and policy management. In order to protect vulnerable groups such as children, disabled, sick and elderly people, we need to learn more about the general risk understanding and sharing of such according to region, responsibility, common events and hazards....... This information is needed to protect against future unintentional and intentional hazards and compare those with the institutional responsibilities. Risk understanding and knowledge sharing among professionals with responsibility for vulnerable groups can be a crucial tool for handling everyday threats as well......Lack of Knowledge Sharing Amongst Institutions in Denmark Responsible for Vulnerable Groups Ann Bojsen, Senior Lecturer Emergency and Risk Management Department, Metropolitan University College, Copenhagen, Denmark Even though understanding risk and how it is enacted is regarded as a crucial step...

  14. The Impact Of In-Groups And Out-Groups On Knowledge Sharing In Russia And China

    DEFF Research Database (Denmark)

    Michailova, Snejina; Hutchings, Kate

    2003-01-01

    been suggested that people intransition economies such as Russia and China have a propensity not to shareknowledge. We proffer that Russians' and Chinese' willingness to share knowledge ishighly influenced by group membership. By examining the extent to which groupmembership influences the processes......Management researchers have suggested that knowledge sharing has an importantrole to play in developing competitive advantage for organisations. It could be arguedthat the need to build advantage is even greater in the transition economies that areincreasingly internationally oriented. Yet, it has...... of knowledge sharing in the Chinese andRussian cultural and institutional environments, we theoretically explore how in-groupsand out-groups facilitate and impede knowledge sharing.Key Words: China, In-groups, Knowledge Sharing, Out-groups, Russia...

  15. Epistemological Beliefs and Knowledge Sharing in Work Teams: A New Model and Research Questions

    Science.gov (United States)

    Weinberg, Frankie J.

    2015-01-01

    Purpose: The purpose of this paper is to present a knowledge-sharing model that explains individual members' motivation to share knowledge (knowledge donation and knowledge collection). Design/methodology/approach: The model is based on social-constructivist theories of epistemological beliefs, learning and distributed cognition, and is organized…

  16. An empirical investigation on relationship between organizational intelligence and faculty members' knowledge sharing behaviors

    Directory of Open Access Journals (Sweden)

    Masoomeh Arabshahi

    2013-11-01

    Full Text Available Universities and institutions of higher education with a professional, special, educational and cultural environment play important roles in the direction towards the effective management of knowledge and space provision for the sharing of knowledge. Faculty members are known as the main elements of the university and they are the mental and intellectual investment banks who share their knowledge under certain conditions. In addition, their knowledge sharing behaviors lead to the success and improvement of individual and organizational operations. Moreover, organizational intelligence is the capacity of the organization to create knowledge and to use it in a strategic way to coordinate and to conform itself to its surroundings. This study examines the impact of organizational intelligence on faculty members' knowledge sharing behaviors. Data collection for qualitative research includes interviews with experts and quantitative research is performed using a questionnaire. The research results show that there was a significant relationship between organizational intelligence and faculty members' knowledge sharing behaviors. Among these dimensions, “knowledge application” influenced other dimensions. On the other hand, “common outcome” had a significant relationship with the “behavioral” dimension and “special and professional activities”.

  17. Challenges associated with knowledge sharing in international product development teams

    DEFF Research Database (Denmark)

    Sonne, Anne-Mette; Harmsen, Hanne

    on product development teams, knowledge sharing, and international product development management to form a conceptual framework of factors that influence knowledge sharing in international teams. Four in-depth case studies are used to explore and expand the understanding of the challenges associated...... with international product development teams. Results indicate that international product development might not be as international as would be expected and that even if many of the characteristics and problems associated with international product development in the literature are found, there are also a number...

  18. INTEGRATING DISTRIBUTED WORK: COMPARING TASK DESIGN, COMMUNICATION, AND TACIT COORDINATION MECHANISMS

    DEFF Research Database (Denmark)

    Srikanth, K.; Puranam, P.

    2011-01-01

    We investigate coordination strategies in integrating distributed work. In the context of Business Process Offshoring (BPO), we analyze survey data from 126 offshored processes to understand both the sources of difficulty in integrating distributed work as well as how organizations overcome...... on tacit coordination-and theoretically articulate and empirically show that tacit coordination mechanisms are distinct from the well-known duo of coordination strategies: building communication channels or modularizing processes to minimize the need for communication. We discuss implications for the study...

  19. Codifying knowledge to improve patient safety: a qualitative study of practice-based interventions.

    Science.gov (United States)

    Turner, Simon; Higginson, Juliet; Oborne, C Alice; Thomas, Rebecca E; Ramsay, Angus I G; Fulop, Naomi J

    2014-07-01

    Although it is well established that health care professionals use tacit and codified knowledge to provide front-line care, less is known about how these two forms of knowledge can be combined to support improvement related to patient safety. Patient safety interventions involving the codification of knowledge were co-designed by university and hospital-based staff in two English National Health Service (NHS) hospitals to support the governance of medication safety and mortality and morbidity (M&M) meetings. At hospital A, a structured mortality review process was introduced into three clinical specialities from January to December 2010. A qualitative approach of observing M&M meetings (n = 30) and conducting interviews (n = 40) was used to examine the impact on meetings and on front-line clinicians and hospital managers. At hospital B, a medication safety 'scorecard' was administered on a general medicine and elderly care ward from September to November 2011. Weekly feedback meetings were observed (n = 18) and interviews with front-line staff conducted (n = 10) to examine how knowledge codification influenced behaviour. Codification was shown to support learning related to patient safety at the micro (front-line service) level by structuring the sharing of tacit knowledge, but the presence of professional and managerial boundaries at the organisational level affected the codification initiatives' implementation. The findings suggest that codifying knowledge to support improvement presents distinct challenges at the group and organisational level; translating knowledge across these levels is contingent on the presence of enabling organisational factors, including the alignment of learning from clinical practice with its governance. Copyright © 2014 The Authors. Published by Elsevier Ltd.. All rights reserved.

  20. [Tacit metarepresentation and affective sense of personal identity. An approach to understanding severe psychiatric disorders of adolescence and young adulthood].

    Science.gov (United States)

    Balbi, Juan

    2011-01-01

    The results of present-day research in the field of "Dissociation Paradigm", regarding the capacity of the human mind to perceive, learn, and store information that in appearance passes as unnoticed, support the constructivist hypothesis of the active, selective and constructive condition of consciousness, in addition to the existence of a tacit dimension of knowledge that operates in functional relationship with the former. Unconscious mental states are intrinsically intentional. This is to say that they imply a semantic or cognitive connotation that is capable of affecting phenomenical experience and therefore behavior. In addition, the precocious existence of a tacit metarepresentational system in normally developed children has been proven, which is essential for guaranteeing the deployment of the process of functional coevolution between affectivity and consciousness, by which the experience of personal identity is acquired. These discoveries allow the inference of a "tacit affective metarepresentational recurrence", the organizational foundation on which a unified, sustainable, and continuous sense of the experience of personal identity is structured, and also allow us to hypothesize a "tacit metarepresentational mourning", a specific type of grief which is the chief foundation of the majority of psychopathological disorders. This concept may represent a potential explanation of the severe mental disorders of adolescence and young adulthood. The hypothesis of the present work is that, in the ambiguous context of Postmodern Culture, the prolongation of the adolescent period, facilitated by the welfare state, hinders the dealing with the aforementioned mourning, leading to an increment of depressive states and suicidal behavior among young people.

  1. Knowledge sharing among workers: a study on their contribution through informal communication in Cyberjaya, Malaysia

    Directory of Open Access Journals (Sweden)

    Norizzati Azudin

    2009-06-01

    Full Text Available Malaysia, being a multi-racial society, faces the challenges of creating knowledge sharing capability in organisations, as cultural values are often reflected in the workplace by individual employees. For organisations, it is not clear whether this diversity has resulted in any form of competitive advantage. Studies have shown that various communities in Malaysia do not bring their respective cultures to work, and as such the company values prevail. This research is based on the demographic study of Informal Knowledge Sharing in Cyberjaya, Selangor, Malaysia. After twelve years, Cyberjaya is approximately 25% developed, gradually expanding with the establishment of multinational and international organizations. Several flagship applications have been developed in MSC Malaysia to accelerate its growth. However, the expertise and knowledge shared among the workers are doubtful, especially at its initial growth stage. As Knowledge Management (KM developed, Communities of Practice (Wenger, 1998 became popular, even dominant „KM‟ intervention. Soon it was supplemented with story-telling interventions encouraging knowledge workers to use stories to „sell‟ KM internally, share knowledge and facilitate collaboration. This study will focus on knowledge sharing among workers, particularly the approach used to share knowledge through informal communication outside their organizations.

  2. The effect of knowledge sharing behavior on organizational performance (Case Study: Iranian Space Agency

    Directory of Open Access Journals (Sweden)

    Maryam Philsoophian

    2017-06-01

    Full Text Available Purpose: One of the main activities in the field of knowledge management, is knowledge sharing, because employees can play an important role in organizational competitive advantages. Effective knowledge sharing  can improve the quality of R&D activities. On the other hand it seems that, knowledge sharing behavior improvs organizational performances and competitive advantages for the organization. The aim of this study is to investigate the effects of knowledge sharing (with regards to attitude, intention and behavior on organizational performances. Methodology: The research method is based on descriptive - survey and questionnaire methods that uses partial least squares by “SMARTPLS” software. Result and findings: Studying of 85 collected  questionnaire  showed that " attitude "  has positive and significant effect on " intention " and  " intention "has  a significant positive impact on "behavior". Also the knowledge sharing affects strongly on the performance of the Iranian Space Agency. Remarkably, the results indicate that all financial performance, processes performance and internal performance have positive impact on Iranian Space Agency performance.

  3. The Relationship between Humanness and Knowledge Sharing in Malaysia Empirical Evidence from Malaysian Managers

    OpenAIRE

    Boom, Ilona H.; Pennink, Bartjan W.

    2012-01-01

    This paper explores whether there is a relationship between humanness and the willingness to share knowledge in Malaysia. Furthermore, the differences between the Malay, Chinese and Indian ethnicities are researched for the presence of humanness and the willingness to share knowledge. Two hundred and fourteen respondents from privately owned companies participated in this research showing that there is a strong relationship between humanness and knowledge sharing. However, the differences bet...

  4. The Design of Individual Knowledge Sharing Platform Based on Blog for Online Information Literacy Education

    Science.gov (United States)

    Qun, Zeng; Xiaocheng, Zhong

    Knowledge sharing means that an individual, team and organization share the knowledge with other members of the organization in the course of activities through the various ways. This paper analyzes the obstacle factors in knowledge sharing based on the technical point, and chooses the Blog technology to build a platform for improving knowledge sharing between individuals. The construction of the platform is an important foundation for information literacy education, and it also can be used to achieve online information literacy education. Finally, it gives a detailed analysis of its functions, advantages and disadvantages.

  5. Knowledge Management and Information Technology (Know-IT Encyclopedia)

    National Research Council Canada - National Science Library

    Pollock, Neal

    2002-01-01

    .... This encyclopedia is an attempt to create and distribute a knowledge-level tool. Much of it is tacit knowledge taken from the author's experience on-the-job at the Program Executive Office for Information Technology (PEO...

  6. Unpacking four sequential modes of knowledge conversion in ...

    African Journals Online (AJOL)

    theory is extremely useful in managing tacit knowledge such as indigenous knowledge. Hence it has been widely applied in organisations and communities to manage knowledge by capturing, storing, processing, retrieving and disseminating it. The strength of this theory is based on recognising, generating, transferring ...

  7. Knowledge Management Challenges For Global Business

    OpenAIRE

    Veli Denizhan Kalkan

    2011-01-01

    Managing organizational knowledge effectively is a prerequisite for securing competitive advantages in the global marketplace. The field of knowledge management brings out important challenges for global business practices. Based on a comprehensive academic and popular literature review, this paper identifies six main knowledge management challenges faced by global business today. These are developing a working definition of knowledge, dealing with tacit knowledge and utilization of informati...

  8. Author Co-Citation Analysis (ACA): a powerful tool for representing implicit knowledge of scholar knowledge workers

    OpenAIRE

    Zavaraqi, Rasoul

    2010-01-01

    In the last decade, knowledge has emerged as one of the most important and valuable organizational assets. Gradually this importance caused to emergence of new discipline entitled ―knowledge management‖. However one of the major challenges of knowledge management is conversion implicit or tacit knowledge to explicit knowledge. Thus Making knowledge visible so that it can be better accessed, discussed, valued or generally managed is a long-standing objective in knowledge management. Accordingl...

  9. What happens when organisations embrace social networking? Knowledge sharing at a multinational business solutions corporation

    Directory of Open Access Journals (Sweden)

    C. Stafford

    2009-04-01

    Full Text Available Amid widespread resistance to online social networking tools, their effectiveness in promoting knowledge sharing in a knowledge-driven organisation was demonstrated in the study. Usage patterns, user attitudes and perceptions regarding online social networking technologies as a professional application for knowledge sharing within the workplace were investigated. Self-administered questionnaires were administered to a sample of IBM Global Business Services employees in South Africa. Upon completion of the questionnaire analysis an interview was conducted with the knowledge manager for verification and clarification purposes. The results revealed the respondents' positive attitudes regarding the use of social networking tools for knowledge sharing. The culture of knowledge sharing at IBM and the contribution that social networking tools makes within the company were uncovered. Findings disclosed that the online social networking tools were effective and that management at IBM encourages employees to make more and more use of the tools for knowledge sharing and knowledge creation. The results of this study demonstrate the effectiveness of online social networking tools and serve as encouragement to hesitant organisations to adopt social networking in their business practices.

  10. Innovative knowledge sharing, supply chain integration and firm performance of Australian manufacturing firms

    NARCIS (Netherlands)

    Singh, Prakash J.; Power, Damien

    2014-01-01

    A number of reports show that innovation in Australian manufacturing firms is declining. We propose that better knowledge sharing practices can assist these firms to become more innovative. In this paper, we examine this proposition by empirically testing the relationship between knowledge sharing

  11. Research on the Mechanism of Cross Organizational Knowledge Sharing in BIM Competitive Environment

    Directory of Open Access Journals (Sweden)

    Zhong Wei

    2017-01-01

    Full Text Available Co-opetition under the environment of BIM implementation process because the level is not high resulting in the project BIM application value of incomplete knowledge sharing among organizations, thus establishing good knowledge can effectively solve this problem and achieve the overall benefit and benefit sharing mechanism in the project organization. This paper defines five competing modes according to the competing degree of organization between different BIM applications, including imperfect competition, competition, competition and cooperation, full cooperation and cooperation, and put forward the conceptual model and related assumptions. Analysis of the effect of path and effect of project determined in BIM application mode, the concurrence of knowledge sharing, efficiency and overall efficiency of the project within the organization through the survey and empirical results, and according to the proposed contract, the distribution of benefits and work three kinds of knowledge sharing mechanism implementation path.

  12. Team innovation climate and knowledge sharing among healthcare managers: mediating effects of altruistic intentions.

    Science.gov (United States)

    Liu, Feng-Chuan; Cheng, Kai-Lin; Chao, Minston; Tseng, Hsu-Min

    2012-01-01

    This paper aims to provide empirical evidence concerning the impact of team climate on knowledge sharing behavior and the mediating effects of individuals' altruistic intentions in the context of healthcare settings. Questionnaire data were collected from 212 administrators employed at a medical center in Taiwan. Team climate was assessed by the Team Climate Inventory composed of four factors, participative safety, support for innovation, vision, and task orientation. The proposed hypotheses were tested using structural equation modeling. The influence of the team innovation climate on knowledge sharing behavior was evident. Furthermore, individuals' altruistic intentions played a full mediating role in the relationship between team innovation climate and knowledge sharing behavior. These results contribute to the field of the people-orientated perspective in knowledge management. The full mediating effect of employees' altruistic intentions provides healthcare team managers the direction to accelerate knowledge sharing behavior.

  13. Knowledge Sharing for the Provision of sustainable Cooperation ...

    African Journals Online (AJOL)

    pc

    2018-03-05

    Mar 5, 2018 ... knowledge sharing imitation model and prototype for sustainable cooperation between ... enterprises. The goal involves innovative methods and web-based ..... rather informative and motivating for everyone to return to the cooperative ... communication style and activity between involved parties. The main ...

  14. Knowledge sharing via social media in software development: a systematic literature review

    DEFF Research Database (Denmark)

    Sarka, Peter Bo; Ipsen, Christine

    2017-01-01

    communication are driving organizations to leverage social media tools to improve performance. These tools, which have changed the way we share knowledge, enable people to connect, communicate, and collaborate. Research on knowledge sharing via social media is still in its early phases, with a comprehensive......Effective knowledge exchange among software developers is crucial for the competitive performance of their organizations. Today, the constant pressure on businesses to continually innovate and the increasing capability of information technologies to facilitate broader and more distributed...

  15. Knowledge Acquisition and Job Training for Advanced Technical Skills Using Immersive Virtual Environment

    Science.gov (United States)

    Watanuki, Keiichi; Kojima, Kazuyuki

    The environment in which Japanese industry has achieved great respect is changing tremendously due to the globalization of world economies, while Asian countries are undergoing economic and technical development as well as benefiting from the advances in information technology. For example, in the design of custom-made casting products, a designer who lacks knowledge of casting may not be able to produce a good design. In order to obtain a good design and manufacturing result, it is necessary to equip the designer and manufacturer with a support system related to casting design, or a so-called knowledge transfer and creation system. This paper proposes a new virtual reality based knowledge acquisition and job training system for casting design, which is composed of the explicit and tacit knowledge transfer systems using synchronized multimedia and the knowledge internalization system using portable virtual environment. In our proposed system, the education content is displayed in the immersive virtual environment, whereby a trainee may experience work in the virtual site operation. Provided that the trainee has gained explicit and tacit knowledge of casting through the multimedia-based knowledge transfer system, the immersive virtual environment catalyzes the internalization of knowledge and also enables the trainee to gain tacit knowledge before undergoing on-the-job training at a real-time operation site.

  16. Breaking the Myths of Rewards: An Exploratory Study of Attitudes about Knowledge Sharing.

    Science.gov (United States)

    Bock, Gee-Woo; Kim, Young-Gul

    2002-01-01

    Discussion of organizational knowledge sharing focuses on a study of Korean public organizations that investigated factors affecting the individual's knowledge sharing behavior. Highlights include social exchange theory; self-efficacy; theory of reasoned action; and hypothesis testing that showed expected associations and contribution, rather than…

  17. Traffic crash involvement: experiential driving knowledge and stressful contextual antecedents.

    Science.gov (United States)

    Legree, Peter J; Heffner, Tonia S; Psotka, Joseph; Martin, Daniel E; Medsker, Gina J

    2003-02-01

    Researchers have rarely examined stressful environments and psychological characteristics as predictors of driving behavior in the same study. The authors hypothesized that (a) safer drivers more accurately assess physical and emotional traffic hazards and (b) stress and emotional states elevate crash risk. The hypotheses were evaluated with procedural and declarative tacit driving knowledge tests requiring assessment of emotional and contextual hazards and with accident reports describing crash antecedents, including stressful events and environmental conditions. Analyses identified separate driving knowledge factors corresponding to emotional and contextual hazards that were significantly related to the crash criteria. Accident report analyses show that stress significantly elevates at-fault crash risk. The results demonstrate the importance of experiential knowledge acquired without instruction (procedural or tacit knowledge) and provide safety recommendations.

  18. Toward a Conceptual Model for Social Mechanisms Enabling Knowledge Sharing: Dynamic Relationships among Three Dimensions of Social Capital

    Science.gov (United States)

    Jo, Sung Jun

    2008-01-01

    Knowledge sharing is important because individual knowledge is not transformed into organizational knowledge until it is shared. The conceptual model presents how social factors create the conditions for effective knowledge sharing. It illustrates how three dimensions of social capital impact with each other and with knowledge sharing. Social…

  19. Unnoticed professional competence and knowledge in day care work

    DEFF Research Database (Denmark)

    Warring, Niels; Ahrenkiel, Annegrethe; Nielsen, Birger Steen

    In research on professions in the public care and health sector the issue of professional competence and knowledge is central. Discussions on tacit knowledge (Polanyi), modus 1 and 2 knowledge (Gibbons), intuitive expertise (Dreyfus), reflective practice (Schön), practical knowledge (Bourdieu...... has had an important impact on care and health work imposing demands for documentation, standardization and evaluation. These increasing demands seem to be in contrast with the tacit and embodied parts of professional competence that not easily can be documented, standardized and evaluated. It can...... educators in day care centers. The paper is based on material from two research projects (Ahrenkiel et al. 2009, 2011) involving social educators and union representatives in day care institutions. We have observed everyday work activities in day care centres and various meetings involving union...

  20. Tacit coordination in social dilemmas: the importance of having a common understanding.

    Science.gov (United States)

    van Dijk, Eric; de Kwaadsteniet, Erik W; De Cremer, David

    2009-03-01

    Previous research has indicated that in social dilemmas, people tacitly coordinate their decisions by using the equal division rule. In 3 experimental studies, the authors investigated the extent to which a common understanding about task and behavioral requirements is essential for the tacit coordination process. The results show that people are less likely to coordinate on the equal division rule when collective feedback on past performance (Study 1), the distribution of information within the group (Study 2), or expected behavioral variance (Study 3) suggests that a common understanding in the group is lacking. Moreover, the results indicate that under these conditions, rather than adhering to the equal division rule, people base their decisions on their own social value orientations. The findings support the view that if situations provide insufficient cues for tacit coordination, people are more likely to decide on the basis of their personal characteristics.

  1. An Analysis of Knowledge Sharing Approaches for Emerging-technology-based Strategic Alliances in Electronic Industry

    Institute of Scientific and Technical Information of China (English)

    LIU Ju; LI Yong-jian

    2006-01-01

    Emerging technologies are now initiating new industries and transforming old ones with tremendous power. They are different games compared with established technologies with distinctive characteristics of knowledge management in knowledge-based and technological-innovation-based competition. How to obtain knowledge advantage and enhance competences by knowledge sharing for emerging-technology-based strategic alliances (ETBSA) is what we concern in this paper. On the basis of our previous work on emerging technologies'distinctive attributes, we counter the wide spread presumption that the primary purpose of strategic alliances is knowledge acquiring by means of learning. We offers new insight into the knowledge sharing approaches of ETBSAs - the knowledge integrating approach by which each member firm integrates its partner's complementary knowledge base into the products and services and maintains its own knowledge specialization at the same time. So that ETBSAs should plan and practice their knowledge sharing strategies from the angle of knowledge integrating rather than knowledge acquiring. A four-dimensional framework is developed to analyze the advantages and disadvantages of these two knowledge sharing approaches. Some cases in electronic industry are introduced to illustrate our point of view.

  2. Studying the Relations of Social Capital Factors With Knowledge Sharing: A Case Study at Research Department of Irib

    Directory of Open Access Journals (Sweden)

    Hassan DARVISH

    2010-10-01

    Full Text Available The aim of our study was to further develop an understanding of social capital in organizational knowledge sharing. We first developed a measurement tool and then a theoretical framework in which six social capital factors (social interaction ties, trust, identification, norm of reciprocity, openmindedness, and shared language & goals can have effect on two sides of knowledge sharing; attitude and expectations about knowledge sharing, and quality of knowledge sharing. We surveyed 144 managers and researchers from a research department of IRIB, and then examined their relationships using step-wise multiple regression analysis. We confirm that social interaction ties, trust, norm of reciprocity, and shared language & goals significantly contributed to a person’s attitude and expectations about knowledge sharing, but only shared language and goals directly contributed to quality of knowledge sharing.

  3. The Effect of Organizational Separation on Individuals’ Knowledge Sharing in MNCs

    DEFF Research Database (Denmark)

    Dasi, Angels; Pedersen, Torben; Gooderham, Paul N.

    2017-01-01

    a unique data-set of more than 4000 individual responses from an MNC, Telenor, we test how three types of drivers for individuals’ knowledge sharing – individuals’ motivation, and individuals’ perceptions of organizational values and organizational work practices – work differently within, as opposed...... to across, business units. Our analysis suggests that while intrinsic motivation, innovative values and job autonomy are relatively important drivers of knowledge sharing within the business units, extrinsic motivation, result-oriented values and participation in corporate employee development...

  4. Knowledge that Acts: Evaluating the Outcomes of a Knowledge Brokering Intervention in Western Australia's Ningaloo Region

    Science.gov (United States)

    Chapman, Kelly; Boschetti, Fabio; Fulton, Elizabeth; Horwitz, Pierre; Jones, Tod; Scherrer, Pascal; Syme, Geoff

    2017-11-01

    Knowledge exchange involves a suite of strategies used to bridge the divides between research, policy and practice. The literature is increasingly focused on the notion that knowledge generated by research is more useful when there is significant interaction and knowledge sharing between researchers and research recipients (i.e., stakeholders). This is exemplified by increasing calls for the use of knowledge brokers to facilitate interaction and flow of information between scientists and stakeholder groups, and the integration of scientific and local knowledge. However, most of the environmental management literature focuses on explicit forms of knowledge, leaving unmeasured the tacit relational and reflective forms of knowledge that lead people to change their behaviour. In addition, despite the high transaction costs of knowledge brokering and related stakeholder engagement, there is little research on its effectiveness. We apply Park's Manag Learn 30(2), 141-157 (1999); Knowledge and Participatory Research, London: SAGE Publications (2006) tri-partite knowledge typology as a basis for evaluating the effectiveness of knowledge brokering in the context of a large multi-agency research programme in Australia's Ningaloo coastal region, and for testing the assumption that higher levels of interaction between scientists and stakeholders lead to improved knowledge exchange. While the knowledge brokering intervention substantively increased relational networks between scientists and stakeholders, it did not generate anticipated increases in stakeholder knowledge or research application, indicating that more prolonged stakeholder engagement was required, and/or that there was a flaw in the assumptions underpinning our conceptual framework.

  5. Basic Elements of Knowledge Management

    Directory of Open Access Journals (Sweden)

    Marcin W. Staniewski

    2007-10-01

    Full Text Available The article is a review of basic knowledge management terminology. It presents such a description as: knowledge resources levels (data, information, knowledge, and wisdom, knowledge sources (internal, external, and knowledge typology (implicit, tacit or individual, social. Moreover the article characterizes knowledge management process, knowledge management system and main knowledge management strategies (codification, personalization. At the end of the article there is mentioned the knowledge creating process (the concept of knowledge creation spiral and the role of Intelligence Technology (IT and organizational culture as main elements supporting knowledge management implementation in organizations.

  6. The relationship between organizational commitment and knowledge sharing: A case study of university employee cooperation

    Directory of Open Access Journals (Sweden)

    Hosein Bahramzadeh

    2012-10-01

    Full Text Available Knowledge sharing plays an important role on helping organizations reach their goals, it facilitates distribution of overall awareness among workers and create better environment for adding more value. There are different factors influencing knowledge sharing and organizational commitment is believed one of the most important items. In this paper, we present an empirical study in one of privately held universities located in city of Bojnourd, Iran. The proposed study selects a sample size 145 out of 236 people from both regular employees and university professors and we have used different tests such as Pearson correlation test to analyze the results. The proposed model of the paper has confirmed that there is a positive and meaningful relationship between these two components when the level of significance is set to five percent. The results of this survey also reveals that while ethical commitment and normative play important role on knowledge sharing, continuity has no significant impact on knowledge sharing within organization. The other observation is that while gender and age has no impact on knowledge sharing, higher educational background is an important factor on knowledge sharing.

  7. The effect of organizational justice on knowledge sharing: Empirical evidence from the Chinese telecommunications sector

    Directory of Open Access Journals (Sweden)

    Tayyaba Akram

    2017-09-01

    Full Text Available This study assessed the impact of organizational justice on knowledge sharing among employees of Chinese telecommunications firms. The study focused on five forms of organizational justice (distributive, procedural, interactional, temporal, and spatial and two forms of knowledge sharing (donating and collecting. A self-administered questionnaire yielded data for 245 employees. The data were analyzed using a two-step process in Amos 21. First, the measurement model was determined through CFA. Second, SEM was applied to test the hypotheses. The results suggest that if employees have positive perceptions of distributive, procedural, interactional, and temporal justice, they are intrinsically encouraged to share their knowledge with colleagues. Spatial justice, however, was found to affect knowledge sharing negatively and significantly. In an organizational work context, each form of organizational justice has a unique contribution toward knowledge sharing. Therefore, all forms of organizational justice should be considered.

  8. Aspects of knowledge management: knowledge sharing as a social dilemma; Aspekte zum Wissensmanagement: Wissen-teilen als soziales Dilemma

    Energy Technology Data Exchange (ETDEWEB)

    Oldigs-Kerber, J. [Sanofi-Aventis Deutschland GmbH, Frankfurt am Main (Germany). Information Management

    2007-07-01

    Starting from the assumption that knowledge is closely linked with people and that it continues to develop among these people, three major areas can be identified as ''sources of knowledge'' on which approaches to knowledge management can be based. 1. If people make their knowledge available in the form of information in documents, then the need arises for information from this source of ''knowledge'' to be retrievable and extractable easily and systematically once a certain magnitude has been reached (document orientation). Typical approaches to this are e.g. literature databases and search tools including conclusive searches across documents. 2. Since the documents were written by people, it might be thought that people themselves can be regarded as a source of ''knowledge'', coupled with the wish to be able to find and contact these people easily and systematically. Although such a search would not yield any content like documents do, it would reveal people who could disclose such content and probably even more comprehensively than documents. Approaches to this are oriented towards people or the individual knowledge carriers. Typical approaches are Yellow Pages and expert-finding systems. 3.As an alternative to the many one-to-one links of the above approach it is possible to encourage a topic-centered organizational structure within which information is obtained and passed on. The source of ''knowledge'' is the social interaction in organizational structures / the networks, coupled with the wish to promote knowledge sharing across departmental boundaries and to keep knowledge that has been gained alive in the company. Typical approaches are e.g. communities of practice or promotion of learning processes (e.g. lessons learned, best practices, interrupted case study) Knowledge sharing plays an important part in the two last-mentioned points and will therefore considered in greater

  9. Means of knowledge sharing in information technology projects Meios de compartilhamento do conhecimento no contexto de projetos de tecnologia da informação

    Directory of Open Access Journals (Sweden)

    Clarissa Carneiro Mussi

    2011-12-01

    Full Text Available Normal 0 21 false false false PT-BR X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Tabela normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} This study tried to investigate in what ways the knowledge sharing among the parts involved in the implementation project of an integrated information system (SAP R/3 in a higher education institution of the Santa Catarina State was configured. Specifically, the work obeyed the following disposition: description of how the implementation process occurred and identification of the individuals involved in it; investigation of the means of knowledge sharing utilized, objectives and influence in the project. Considering the objectives proposed, the approach of this research is qualitative, case study type. The research data were collected through semi-structured interviews, open questionnaires and documental analysis. The treatment and interpretation given to the data are predominantly qualitative. Among the main conclusions we may cite the significant influence of knowledge sharing in the project of the system implementation. We can observe the utilization of various potential means of sharing both explicit and tacit knowledge that contributed to the knowledge conversion. Finally the data analysis provided the understanding that the

  10. Tacit Authorization : A Legal Solution for Administrative Silence

    NARCIS (Netherlands)

    Hoogstra, Nicole; de Graaf, K.J.

    2016-01-01

    This article discusses one of the current legal instruments to stimulate timely decision-making by administrative authorities, namely the ‘Lex silencio positivo’ or the ‘Silence is Consent’ rule. Tacit authorization prescribes that the license sought by the applicant will be granted automatically if

  11. Knowledge Transfer in International Manufacturing Networks

    DEFF Research Database (Denmark)

    Madsen, Erik Skov

    This paper is built around eight longitudinal case studies of knowledge transfer in manufacturing relocation. The paper introduces a model designed to identify knowledge in relation to four task situations on the shop floor in a manufacturing environment. Explicit and tacit knowledge are introduced....... Finally, the paper discusses how “dispatching capacity” and “absorptive capacity” can improve the process....

  12. The Relationship between Humanness and Knowledge Sharing in Malaysia Empirical Evidence from Malaysian Managers

    Directory of Open Access Journals (Sweden)

    Ilona H. Boom

    2012-05-01

    Full Text Available This paper explores whether there is a relationship between humanness and the willingness to share knowledge in Malaysia. Furthermore, the differences between the Malay, Chinese and Indian ethnicities are researched for the presence of humanness and the willingness to share knowledge. Two hundred and fourteen respondents from privately owned companies participated in this research showing that there is a strong relationship between humanness and knowledge sharing. However, the differences between the three ethnicities are small, which is a surprising finding. It can be concluded that people-oriented managers (one of the ways to express humanness are more willing to share knowledge, and differences between ethnicities have no influence in this matter. From these results, it can be recommended to managers and organizations in Malaysia that they pay more attention and be aware of their management style.Stressing the humanness aspects more as they are described could improve the knowledge transfer within companies.

  13. Testing knowledge sharing effectiveness: trust, motivation, leadership style, workplace spirituality and social network embedded model

    Directory of Open Access Journals (Sweden)

    Rahman Muhammad Sabbir

    2015-12-01

    Full Text Available The aim of this inquiry is to investigate the relationships among the antecedents of knowledge sharing effectiveness under the position of non-academic staff of higher learning institutions through an empirical test of a conceptual model consisting of trust, extrinsic and intrinsic motivation, leadership style, workplace spirituality and online social network. This study used the respondents from the non-academic staff of higher learning institutions in Malaysia (n = 200, utilizing a self-administered survey questionnaire. The structural equation modeling approach was used to test the proposed hypotheses. The outcomes indicate that all the antecedents play a substantial function in knowledge sharing effectiveness. In addition, perceived risk plays a mediating role between trust and knowledge sharing effectiveness. On the other hand, this research also proved the communication skill also plays a mediating role between leadership style and knowledge sharing effectiveness. This study contributes to pioneering empirical findings on knowledge sharing literature under the scope of the non-academic staff perspective.

  14. Establishing Shared Knowledge about Globalization in Asia and the Arctic

    DEFF Research Database (Denmark)

    Bertelsen, Rasmus Gjedssø; Graczyk, Piotr

    2016-01-01

    We discuss the role of knowledge in relations between Arctic communities and Asia (the Arctic Council observer states: China, India, Japan, Singapore, South Korea). We argue that mutual and shared knowledge between Arctic communities and Asia is necessary for local benefits and comprehensively su...... sustainable development for Arctic communities under globalization....

  15. Knowledge sharing and innovation in relationships interorganizational type of information technology outsourcing

    OpenAIRE

    Roberta Rodrigues Faoro; Mírian Oliveira; Marcelo Faoro de Abreu

    2017-01-01

    Introduction: this paper presents an analysis of the sharing of knowledge and innovation in the inter-relationships of the type outsourcing of Information Technology. Objective: analyze the existence of relationship between knowledge sharing and innovation in the inter-relationships of the type of outsourcing information technology (IT). Methodology: research is exploratory, qualitative and using as a strategy the multiple case study, which analyzed 12 companies in IT outsourci...

  16. Local-global knowledge sourcing in the context of an open innovation knowledge platform : the case of Amsterdam Denim City

    NARCIS (Netherlands)

    DiVito, Lori; Ingen-Housz, Zita

    2016-01-01

    Our paper investigates the inherent tensions between the local embeddedness of highly tacit knowledge and the global sourcing of ‘open’ knowledge or innovation. A single case study design enabled us to perform a thorough and detailed analysis of inter-firm collaboration and open innovation within

  17. A Foundation for Understanding Knowledge Sharing: Organizational Culture, Informal Workplace Learning, Performance Support, and Knowledge Management

    Science.gov (United States)

    Caruso, Shirley J.

    2017-01-01

    This paper serves as an exploration into some of the ways in which organizations can promote, capture, share, and manage the valuable knowledge of their employees. The problem is that employees typically do not share valuable information, skills, or expertise with other employees or with the entire organization. The author uses research as well as…

  18. What one feels and what one knows: The influence of emotions on knowledge sharing

    NARCIS (Netherlands)

    van den Hooff, B.J.; Schouten, A.P.; Simonovski, S.

    2012-01-01

    Purpose: This paper aims to provide theoretical and empirical insight into the relationship between emotions and knowledge sharing. Design/methodology/approach: Hypotheses concerning the influence of pride and empathy on knowledge sharing attitudes and intentions are developed, based on prior

  19. The relation between humans and knowledge sharing in Malaysia : Empirical evidence from Malaysian managers

    NARCIS (Netherlands)

    Boom, I.; Pennink, Barteld

    2012-01-01

    This paper explores whether there is a relationship between humanness and the willingness to share knowledge in Malaysia. Furthermore, the differences between the Malay, Chinese and Indian ethnicities are researched for the presence of humanness and the willingness to share knowledge. Two hundred

  20. Cernavoda NPP Knowledge Transfer

    International Nuclear Information System (INIS)

    Valache, C. M.

    2016-01-01

    Full text: The paper presents a description of the Knowledge Transfer (KT) process implemented at Cernavoda NPP, its designing and implementation. It is underlined that applying a KT approach should improve the value of existing processes of the organization through: • Identifying business, operational and safety risks due to knowledge gaps, • Transfer of knowledge from the ageing workforce to the peers and/or the organization, • Continually learning from successes and failures of individual or teams, • Convert tacit knowledge to explicit knowledge, • Improving operational and safety performance through creating both new knowledge and better access to existing knowledge. (author

  1. Knowledge sharing Network analysis and its relationship with the experience and education of librarians at Ferdowsi University of Mashhad

    Directory of Open Access Journals (Sweden)

    Maryam Salami

    2017-03-01

    Full Text Available As human resources are important resources in organization, it is important for organizations to use knowledge organization of human resources. Thus managing and sharing knowledge in organizations is so important. Libraries as well service-oriented and knowledge-based organizations, librarians’ contribution of knowledge management is important. The study tries to determine Ferdowsi University of Mashhad librarians’ participation in the process of knowledge sharing by knowledge sharing network analysis method. The application used for social network analysis is UCINET6. Determining the degree of centralization in the network of knowledge sharing can also help to detect factors may influence it. In this study, the degree of centralization in the network of knowledge sharing communicating with the librarians' qualifications and work experiences were tested. It is also determined the degree centralization of the whole of the knowledge sharing network with 26.76% that is not so satisfactory.  The results show that despite the positive relationship between level of education and the centrality of people, the experience no significant relationship. Statistically, there is also no significant difference between men and women in knowledge sharing degrees of librarians in Ferdowsi University of Mashhad. At the end, according to the results of this research some suggestions are given to increase degrees of knowledge sharing of librarians and generally knowledge sharing degree of the network knowledge sharing.

  2. What impedes knowledge sharing in culturally diverse organizations: Asking ethnographic questions

    DEFF Research Database (Denmark)

    Lauring, Jakob; Madsen, Mona Toft

    Ideas of linking cultural diversity and knowledge resources have recently gained momentum. However, only little research has empirically addressed the issues of knowledge sharing in diverse organizations. This explorative article is based on an ethnographic fieldwork in a Danish organization...

  3. Data Use for School Improvement : Knowledge Sharing and Knowledge Brokerage in Network Structures

    NARCIS (Netherlands)

    Hubers, Mireille Desirée; Moolenaar, Nienke; Schildkamp, Kim; Handelzalts, Adam; Pieters, Julius Marie; Daly, A.J.; Daly, Alan J.

    2015-01-01

    Data teams are used in Dutch secondary education to support schools in data use for school improvement. Such teams are likely to be most effective when knowledge is shared between the data team members and brokered throughout the school. Social network structures may play an important role in this.

  4. Shared cultural knowledge: Effects of music on young children's social preferences.

    Science.gov (United States)

    Soley, Gaye; Spelke, Elizabeth S

    2016-03-01

    Adults use cultural markers to discern the structure of the social landscape. Such markers may also influence the social preferences of young children, who tend to conform to their own group and prefer others who do so. However, the forces that propel these preferences are unknown. Here, we use social preferences based on music to investigate these forces in four- and five-year-old children. First, we establish that children prefer other children whose favorite songs are familiar to them. Then we show that this effect depends on shared knowledge: children both prefer others who know songs they themselves know, and avoid others who know songs they do not know, irrespective of the target children's liking of the songs. These results suggest that young children have a remarkably selective sensitivity to shared cultural knowledge. Shared knowledge may be a powerful determinant of children's social preferences, both because it underpins effective communication and because it is conveyed by others through social interactions and therefore can serve as a marker of social group identity. Copyright © 2015 Elsevier B.V. All rights reserved.

  5. Dementia--epidemiological considerations, nomenclature, and a tacit consensus definition.

    Science.gov (United States)

    Breitner, John C S

    2006-09-01

    Epidemiologic inquiry requires the definition of a "case." Dementia may be defined clinically or alternatively by inference of irreversible brain pathology. Several iterations of the Diagnostic and Statistical Manual of Mental Disorders and International Classification of Diseases have skirted this issue by using criteria that are at once syndromic and neuropathological. The limitations of this compromise are revealed by large discrepancies in case identification when the various published criteria are strictly applied. Despite this problem, neuroepidemiologists have produced convergent estimates of the prevalence and incidence of dementia and its association with risk factors. This progress has reflected the tacit reliance of investigators on a simple definition of dementia as the syndrome of substantial global cognitive decline not attributable to alteration in level of consciousness. Beyond this description, our knowledge of pathology and, ultimately, the etiology of individual cases is extremely variable. Whatever its antecedents, syndromically defined dementia presents a looming public health crisis.

  6. Social Media Platforms as a Tool for Sharing Emotions. A Perspective upon the National Security Agencies

    Directory of Open Access Journals (Sweden)

    Ramona-Diana LEON

    2016-05-01

    Full Text Available Emotions importance increases even more in the context of the national security agencies. Since their mission is to protect and defend the citizens against attacks and also to provide leadership and justice services to other agencies and partners, the aim of the information they post on social media should be twofold: on the one hand, it should reflect the attitudes, values and beliefs, supported by the institution, and on the other hand, it should have an impact on citizens feeling of security. But, do they manage to meet these demands? Are they focusing on impressing the audience or they concentrate on sharing specific emotions? Is it a marketing strategy or a knowledge strategy? Starting from these, the purpose of this research is to set a nexus between emotions and the use of social media by the national security organizations. In other words, we aim (i to determine the main types of emotions, (ii to establish whether these are shared within the social media platforms, (iii to identify the purpose for which the national security organizations use social media, (iv to determine whether social media could serve as Ba for the national security organizations. In order to achieve these objectives, we employ an ethic approach and develop a longitudinal study based on quantitative and qualitative content analysis. The results prove that social media platforms may serve as Ba since they appear as a shared space which fosters individual and collective knowledge creation and sharing. The national security agencies  use social media platforms for combining the classical four types of Ba: originating Ba (it shares its emotions, feelings and thoughts through its posts, interacting Ba (through the generated reactions and comments, it ensures the development of shared models and the conversion of tacit knowledge into explicit knowledge, cyber Ba (by fostering the virtual interaction among its followers and exercising Ba (by facilitating the creation of

  7. Examining intellectual stimulation, idealised influence and individualised consideration as an antecedent to knowledge sharing: Evidence from Ghana

    Directory of Open Access Journals (Sweden)

    Franklin Gyamfi Agyemang

    2017-12-01

    Full Text Available Transformational leadership and its relationship with knowledge sharing have been well noted in knowledge management literature. However, how the individual dimensions within Transformational leadership theory contribute to knowledge sharing has been scarcely investigated. This paper explores whether Intellectual stimulation, Idealised Influence and individualised consideration affect knowledge sharing among employees in Ghana. A cross–sectional survey design was employed. The study employed a convenience sampling technique to select a sample size of 500. However, out of the 500 questionnaires distributed, 283 were used in the final analysis; thus, those that were correctly filled. Data was analyzed using multiple regression. The study found that there is a significant positive relationship between idealised influence and knowledge sharing. However, the relationship between intellectual stimulation and individualised consideration and knowledge sharing was found to be insignificant.

  8. The Value of Sustainable Knowledge Transfer Methods for SMEs, Utilizing Socio-Technical Networks and Complex Systems

    Directory of Open Access Journals (Sweden)

    Susu Nousala

    2010-12-01

    Full Text Available This paper will examine the development of sustainable SME methods for tracking tacit (informal knowledge transfer as a series of networks of larger complex system. Understanding sustainable systems begins with valuing tacit knowledge networks and their ability to produce connections on multiple levels. The behaviour of the social or socio aspects of a system in relation to the explicit formal/physical structures need to be understood and actively considered when utilizing methodologies for interacting within complex systems structures. This paper utilizes theory from several previous studies to underpin the key case study discussed. This approach involved examining the behavioural phenomena of an SME knowledge network. The knowledge network elements were highlighted to identify their value within an SME structure. To understand the value of these emergent elements from between tacit and explicit knowledge networks, is to actively, simultaneously and continuous support sustainable development for SME organizations. The simultaneous links within and between groups of organizations is crucial for understanding sustainable networking structures of complex systems.

  9. ANENT Activities for Knowledge Sharing and Dissemination

    International Nuclear Information System (INIS)

    Nam, Y.; Rho, S.; Chanyota, S.; Hanamitsu, K.

    2016-01-01

    Full text: This paper describes the main activities and achievement of the Asian Network for Education in Nuclear Technology (ANENT) related to knowledge sharing and dissemination in the Asia and Pacific region, and how it has strengthened its networks. Since the establishment of ANENT in 2004, the basic framework and infrastructure of collaboration among universities, R&D organizations, and training institutes have been established and improved. The ANENT web-portal was opened in 2004 to share, exchange, and disseminate information and experiences of interest for the educational communities in the region. A regional learning management system (LMS) was installed in the Korean server as an innovative tool for facilitating and promoting e-Learning. Using this LMS, six e-Training courses and five Train the Trainer (TTT) courses were implemented. In 2016, a newly launched four year IAEA Technical Cooperation project will facilitate ANENT activities to strengthen the nuclear knowledge management (NKM), develop the human resources and enhance young nuclear scientists’ and public understanding of nuclear science and technology. Internet technology will help implement these activities by providing effective and efficient methods and tools and use the regional scientific infrastructures such as research reactors for nuclear education and training through regional LMS. (author

  10. Optimizing Knowledge Sharing in Learning Networks through Peer Tutoring

    NARCIS (Netherlands)

    Hsiao, Amy; Brouns, Francis; Kester, Liesbeth; Sloep, Peter

    2009-01-01

    Hsiao, Y. P., Brouns, F., Kester, L., & Sloep, P. (2009). Optimizing Knowledge Sharing in Learning Networks through Peer Tutoring. Presentation at the IADIS international conference on Cognition and Exploratory in Digital Age (CELDA 2009). November, 20-22, 2009, Rome, Italy.

  11. Production and sharing of the nuclear knowledge: knowledge management at the Radiopharmaceutical Division of the Instituto de Engenharia Nuclear of Brazilian CNEN

    International Nuclear Information System (INIS)

    Bettencourt, Marcia Pires da Luz

    2011-01-01

    The Brazilian nuclear area made great progress in recent years, bringing many benefits to society, not only in producing electric power, but also in agriculture, industry and medicine. One of the problems in this area, nowadays, is the risk losing nuclear knowledge. Although it is difficult to understand how knowledge is created and used, can be seen that the sharing and production are influenced by some factors that provide favorable conditions. This research focused its attention on identifying actions that contribute to the production and sharing of knowledge and information at the Divisão de Radiofármacos of Instituto de Engenharia Nuclear of Comissão Nacional de Energia Nuclear (IEN/CNEN). Knowledge management was chosen as a tool to study the problem identified, because it has methodologies aimed at stimulating the knowledge production process and knowledge and information sharing, both in private companies and public institutions, such as IEN/CNEN. Knowledge management is an interdisciplinary relatively new discipline, and although it had not been born in Information Science, there has been seeking theoretical support and legitimacy at this interdisciplinary science. This research conceptualizes, historically contextualizes and analyzes developments and trends in knowledge management. The study discourses on the peculiarities and aspects in common between the knowledge management and information management and identifies factors that influence the sharing of information and knowledge such as: social networks, communities of practice, collaborative spaces, organizational culture, organizational learning, and storytelling. In reviewing the literature and after data analysis of interviews, some actions have been identified, and it was possible to make some suggestions. It is concluded that institutional incentive for collaboration and knowledge sharing can influence positive results and increase the production of new knowledge. (author)

  12. The management of nuclear knowledge and expertise for sustainable development

    International Nuclear Information System (INIS)

    Stumpf, W.

    2004-01-01

    Knowledge is the key resource of most organisations in today's world. To manage it effectively requires the concept of organisational knowledge rather than simply knowledge that is centered in individuals. This needs to be addressed through the concept of an 'organisational core competency' that has proven itself within many organisations. Hard knowledge can be captured easily but not the nebulous 'tacit learning' that is embodied in the life-long experience of employees. Some of the more recent methods to capture the tacit learning within organisations are explored. Since the middle 1990s, the International Atomic Energy Agency has redirected its technical co-operation (TC) programme towards a focused 'needs driven' approach away from the former 'technologically driven' approach. From a 'before' and 'after' comparison, it is concluded that the new strategy is better placed to manage the preservation of the nuclear knowledge and to ensure the sustainability of these projects. (author)

  13. Knowledge Sharing Among Tourists via Social Media: A Comparison Between Facebook and TripAdvisor

    OpenAIRE

    Okazaki Ono, Shintaro; Andreu, Luisa; Campo, Sara

    2016-01-01

    This paper examines tourists’ knowledge sharing behavior in social media. Based on social capital theory, we aim to examine the effects of three dimensions of social capital—structural (social interaction ties), cognitive (shared vision), and relational (trust)—for two different types of social media: Facebook and TripAdvisor. We propose a structural model that connects an antecedent (homophily) and a consequence (knowledge sharing through posting) of these main dimensions of social capital. ...

  14. Effects of Peer-Tutor Competences on Learner Cognitive Load and Learning Performance during Knowledge Sharing

    Science.gov (United States)

    Hsiao, Ya-Ping; Brouns, Francis; van Bruggen, Jan; Sloep, Peter B.

    2012-01-01

    In Learning Networks, learners need to share knowledge with others to build knowledge. In particular, when working on complex tasks, they often need to acquire extra cognitive resources from others to process a high task load. However, without support high task load and organizing knowledge sharing themselves might easily overload learners'…

  15. Investigating issues influencing knowledge sharing in a research organization, using the Appreciative Inquiry Method

    OpenAIRE

    Hart, Penny

    2013-01-01

    This research contributes to the literature on the subjective experience of knowledge sharing from the perspective of those actively engaged in it. The sharing of knowledge in organizations is influenced by interconnecting factors, including organizational mission, the use made of information technology, and the motivation of individuals. Much of the existing literature takes a reductionist approach to investigating these, treating knowledge as an asset and humans as rational beings. A re...

  16. Higher Education and Knowledge Sharing: From Ivory Tower to Twenty-First Century

    Science.gov (United States)

    Buckley, Sheryl

    2012-01-01

    Knowledge is the driving force of a knowledge economy. Therefore, the way knowledge is shared and created and the way these actions are managed could lead to either a competitive advantage for an organisation or it could lead to its demise. Managing especially academics' knowledge to the benefit of all can be even a greater challenge to any…

  17. Employee Knowledge Sharing in Work Teams: Effects of Team Diversity, Emergent States, and Team Leadership

    Science.gov (United States)

    Noh, Jae Hang

    2013-01-01

    Knowledge sharing in work teams is one of the critical team processes. Without sharing of knowledge, work teams and organizations may not be able to fully utilize the diverse knowledge brought into work teams by their members. The purpose of this study was to investigate antecedents and underlying mechanisms influencing the extent to which team…

  18. Community-based knowledge translation: unexplored opportunities

    Directory of Open Access Journals (Sweden)

    Armstrong Rebecca

    2011-06-01

    Full Text Available Abstract Background Knowledge translation is an interactive process of knowledge exchange between health researchers and knowledge users. Given that the health system is broad in scope, it is important to reflect on how definitions and applications of knowledge translation might differ by setting and focus. Community-based organizations and their practitioners share common characteristics related to their setting, the evidence used in this setting, and anticipated outcomes that are not, in our experience, satisfactorily reflected in current knowledge translation approaches, frameworks, or tools. Discussion Community-based organizations face a distinctive set of challenges and concerns related to engaging in the knowledge translation process, suggesting a unique perspective on knowledge translation in these settings. Specifically, community-based organizations tend to value the process of working in collaboration with multi-sector stakeholders in order to achieve an outcome. A feature of such community-based collaborations is the way in which 'evidence' is conceptualized or defined by these partners, which may in turn influence the degree to which generalizable research evidence in particular is relevant and useful when balanced against more contextually-informed knowledge, such as tacit knowledge. Related to the issues of evidence and context is the desire for local information. For knowledge translation researchers, developing processes to assist community-based organizations to adapt research findings to local circumstances may be the most helpful way to advance decision making in this area. A final characteristic shared by community-based organizations is involvement in advocacy activities, a function that has been virtually ignored in traditional knowledge translation approaches. Summary This commentary is intended to stimulate further discussion in the area of community-based knowledge translation. Knowledge translation, and exchange

  19. Significant factors for enabling knowledge sharing between government agencies within South Africa

    Directory of Open Access Journals (Sweden)

    Avain Mannie

    2013-10-01

    Objectives: This study aimed to validate the significant factors that influence the effectiveness of KM between government agencies in South Africa. The commonly identified pillars of KM in the extant literature served as a primary framework in establishing these factors. Method: Data were gathered using an electronic survey made available to different national government agencies within the security cluster. Responses were analysed using structural equation modelling. Main findings: Existing literature highlighted organisational culture, learning organisation, collaboration, subject matter experts and trust as being determinants for knowledge management. The first two were identified as the most significant factors for knowledge sharing to succeed. Conclusion: Whilst there is universal consent as to the strategic importance of KM, actionable implementation of knowledge sharing initiatives appears to be lacking. This study emphasised the fact that leaders must instil a knowledge sharing culture either through employee performance contracts or methods such as the balanced score card. The study also showed that it is imperative for leaders to acknowledge that KM is a multi-faceted discipline that offers strategic advantages. Leaders of developing countries should note that they are on a developmental journey. This requires their organisations to be learning organisations, which necessitates a change in the organisational culture and knowledge interventions through their academies of learning.

  20. Using Modern Technologies to Capture and Share Indigenous Astronomical Knowledge

    Science.gov (United States)

    Nakata, Martin; Hamacher, Duane W.; Warren, John; Byrne, Alex; Pagnucco, Maurice; Harley, Ross; Venugopal, Srikumar; Thorpe, Kirsten; Neville, Richard; Bolt, Reuben

    2014-06-01

    Indigenous Knowledge is important for Indigenous communities across the globe and for the advancement of our general scientific knowledge. In particular, Indigenous astronomical knowledge integrates many aspects of Indigenous Knowledge, including seasonal calendars, navigation, food economics, law, ceremony, and social structure. Capturing, managing, and disseminating this knowledge in the digital environment poses a number of challenges, which we aim to address using a collaborative project emerging between experts in the higher education, library, archive and industry sectors. Using Microsoft's WorldWide Telescope and Rich Interactive Narratives technologies, we propose to develop software, media design, and archival management solutions to allow Indigenous communities to share their astronomical knowledge with the world on their terms and in a culturally sensitive manner.

  1. Semantics-based plausible reasoning to extend the knowledge coverage of medical knowledge bases for improved clinical decision support

    OpenAIRE

    Mohammadhassanzadeh, Hossein; Van Woensel, William; Abidi, Samina Raza; Abidi, Syed Sibte Raza

    2017-01-01

    Background Capturing complete medical knowledge is challenging-often due to incomplete patient Electronic Health Records (EHR), but also because of valuable, tacit medical knowledge hidden away in physicians? experiences. To extend the coverage of incomplete medical knowledge-based systems beyond their deductive closure, and thus enhance their decision-support capabilities, we argue that innovative, multi-strategy reasoning approaches should be applied. In particular, plausible reasoning mech...

  2. Review: Tasos Zembylas & Claudia Dürr (2009. Wissen, Können und literarisches Schreiben. Eine Epistemologie der künstlerischen Praxis [Knowledge, Mastery, and literate Writing. An Epistemology of Artistic Practice

    Directory of Open Access Journals (Sweden)

    Stefan Fothe

    2010-08-01

    Full Text Available Tasos ZEMBYLAS and Claudia DÜRR trace the emergence of prose texts. By analyzing three case studies of young writers, they map a central domain of artistic practice. Their particular focus is on practical knowledge, which they assume to be highly important. However, as it is intimately intermingled with relevant performance, its empirical "capture" is both challenging and attracting. Practical knowledge is often not only implicit, but does not share many of the characteristics of propositional knowledge. The authors reconstruct its relevance, externalization and nature, as well as its individual and cultural shape. This paper focuses on the analysis of the study's theoretical background, the so-called Tacit Knowing View. After an introduction, this framework is applied onto itself. Hence, it can be asked if practical knowledge—as conceptualized within this view—can be empirically captured. It is only then that the study of ZEMBYLAS and DÜRR can be properly valued. The conclusion is drawn that their book represents an important first step on a longer road towards the intended epistemology of artistic practice. Based upon the Tacit Knowing View framework, further steps along this road are suggested. URN: urn:nbn:de:0114-fqs1003298

  3. Local Knowledge and Livelihood Sustainability: The Role of ...

    African Journals Online (AJOL)

    This paper drew on new anthropological and social perspectives on institutions for exploring the nexus between local knowledge and the sustainability of rural agriculture in north-eastern Ghana. In particular, it analysed the role that tacit local knowledge, explicit in indigenous and non-indigenous institutions play in the ...

  4. Optimizing Knowledge Sharing In Learning Networks Through Peer Tutoring

    NARCIS (Netherlands)

    Hsiao, Amy; Brouns, Francis; Kester, Liesbeth; Sloep, Peter

    2009-01-01

    Hsiao, Y. P., Brouns, F., Kester, L., & Sloep, P. B. (2009). Optimizing Knowledge Sharing In Learning Networks Through Peer Tutoring. In D. Kinshuk, J. Sampson, J. Spector, P. Isaías, P. Barbosa & D. Ifenthaler (Eds.). Proceedings of IADIS International Conference Cognition and Exploratory Learning

  5. User observations on information sharing (corporate knowledge and lessons learned)

    Science.gov (United States)

    Montague, Ronald A.; Gregg, Lawrence A.; Martin, Shirley A.; Underwood, Leroy H.; Mcgee, John M.

    1993-01-01

    The sharing of 'corporate knowledge' and lessons learned in the NASA aerospace community has been identified by Johnson Space Center survey participants as a desirable tool. The concept of the program is based on creating a user friendly information system that will allow engineers, scientists, and managers at all working levels to share their information and experiences with other users irrespective of location or organization. The survey addresses potential end uses for such a system and offers some guidance on the development of subsequent processes to ensure the integrity of the information shared. This system concept will promote sharing of information between NASA centers, between NASA and its contractors, between NASA and other government agencies, and perhaps between NASA and institutions of higher learning.

  6. Knowledge management in nuclear power plants

    International Nuclear Information System (INIS)

    Cal, C. de la; Barasoain, F.; Buedo, J. L.

    2013-01-01

    This article aims to show the importance of knowledge management from different perspectives. In this first part part of the article, the overall approach that performs CNAT of knowledge management is described. In the second part, a specific aspect of knowledge management in ANAV, tacit knowledge transfer is showed. finally, the third part discusses the strategies and actions that are followed in CNCO for knowledge management. All this aims to show an overview of knowledge management held in the Spanish Nuclear Power Plants. (Author)

  7. CONFIANÇA ORGANIZACIONAL E COMPARTILHAMENTO E USO DO CONHECIMENTO TÁCITO

    Directory of Open Access Journals (Sweden)

    Reinaldo Costa de Almeida Rêgo

    2013-08-01

    Full Text Available This study investigates the influence of organizational trust on the desire to use and share tacit knowledge, based on hypotheses about the relationship among ability, benevolence and integrity in this desire. The sample consisted of 655 militaries of the Brazilian Army, institution characterized by a culture of high demand for individual and organizational trust, collected in three official training institutions. Using the technique of structural equation modelling (partial least squares, the results suggest that this desire is not significantly influenced by the intensity of organizational trust, defined on the basis of ability, benevolence and integrity of individuals. These results refute previous research conducted by Holste and Fields, who highlight the influence of affection and cognition in the sharing and use of tacit knowledge, respectively, suggesting a need to better understand stimuli to the use and sharing of knowledge within organizational structures.

  8. Information systems for knowledge management

    CERN Document Server

    Saad, Inès; Gargouri, Faiez

    2014-01-01

    More and more organizations are becoming aware of the importance of tacit and explicit knowledge owned by their members which corresponds to their experience and accumulated knowledge about the firm activities. However, considering the large amount of knowledge created and used in the organization, especially with the evolution of information and communications technologies, the firm must first determine the specific knowledge on which it is necessary to focus. Creating activities to enhance identification, preservation, and use of this knowledge is a powerful mean to improve the level of econ

  9. Can Universities Encourage Students' Continued Motivation for Knowledge Sharing and How Can This Help Organizations?

    Science.gov (United States)

    Shoemaker, Nikki

    2014-01-01

    Both practitioners and researchers recognize the increasing importance of knowledge sharing in organizations (Bock, Zmud, Kim, & Lee, 2005; Vera-Muñoz, Ho, & Chow, 2006). Knowledge sharing influences a firm's knowledge creation, organizational learning, performance achievement, growth, and competitive advantage (Bartol &…

  10. Knowledge-Sharing Networks in Hunter-Gatherers and the Evolution of Cumulative Culture.

    Science.gov (United States)

    Salali, Gul Deniz; Chaudhary, Nikhil; Thompson, James; Grace, Olwen Megan; van der Burgt, Xander M; Dyble, Mark; Page, Abigail E; Smith, Daniel; Lewis, Jerome; Mace, Ruth; Vinicius, Lucio; Migliano, Andrea Bamberg

    2016-09-26

    Humans possess the unique ability for cumulative culture [1, 2]. It has been argued that hunter-gatherer's complex social structure [3-9] has facilitated the evolution of cumulative culture by allowing information exchange among large pools of individuals [10-13]. However, empirical evidence for the interaction between social structure and cultural transmission is scant [14]. Here we examine the reported co-occurrence of plant uses between individuals in dyads (which we define as their "shared knowledge" of plant uses) in BaYaka Pygmies from Congo. We studied reported uses of 33 plants of 219 individuals from four camps. We show that (1) plant uses by BaYaka fall into three main domains: medicinal, foraging, and social norms/beliefs; (2) most medicinal plants have known bioactive properties, and some are positively associated with children's BMI, suggesting that their use is adaptive; (3) knowledge of medicinal plants is mainly shared between spouses and biological and affinal kin; and (4) knowledge of plant uses associated with foraging and social norms is shared more widely among campmates, regardless of relatedness, and is important for camp-wide activities that require cooperation. Our results show the interdependence between social structure and knowledge sharing. We propose that long-term pair bonds, affinal kin recognition, exogamy, and multi-locality create ties between unrelated families, facilitating the transmission of medicinal knowledge and its fitness implications. Additionally, multi-family camps with low inter-relatedness between camp members provide a framework for the exchange of functional information related to cooperative activities beyond the family unit, such as foraging and regulation of social life. Copyright © 2016 Elsevier Ltd. All rights reserved.

  11. Knowledge creation and transfer among postgraduate students

    Directory of Open Access Journals (Sweden)

    Kreeson Naicker

    2014-08-01

    Objectives: This article reports on an exploratory study undertaken to ascertain how knowledge is created and transferred amongst post-graduate (PG students, using the knowledge (socialisation, externalisation, combination, internalisation [SECI] spiral model. Method: After reviewing relevant literature, a personally administered standardised questionnaire was used to collect data from a convenience sample of PG students in the School of Management, IT and Governance at the University of KwaZulu-Natal, South Africa. The data was analysed to determine if it fit the model based on the four modes of knowledge conversion. Results: Although the School of Management, IT and Governance has mechanisms in place to facilitate knowledge creation and transfer, it nevertheless tends to focus on the four modes of knowledge conversion to varying degrees. Conclusion: The study confirmed that PG students utilise the ‘socialisation’ and ‘externalisation’ modes of knowledge conversion comprehensively; ‘internalisation’ plays a significant role in their knowledge creation and transfer activities and whilst ‘combination’ is utilised to a lesser extent, it still plays a role in PG students’ knowledge creation and transfer activities. PG students also have ‘space’ that allows them to bring hunches, thoughts, notions, intuition or tacit knowledge into reality. Trust and dedication are common amongst PG students. With socialisation and externalisation so high, PG students are aware of each other’s capabilities and competencies, and trust each other enough to share knowledge.

  12. DSS and GIS in Knowledge Transformation Process

    Czech Academy of Sciences Publication Activity Database

    Klimešová, Dana; Brožová, H.

    2009-01-01

    Roč. 2, č. 1 (2009), s. 1-15 ISSN 1803-1617 Institutional research plan: CEZ:AV0Z10750506 Keywords : Tacit and explicit knowledge * SECI model * Operations Research * Management Science Models Subject RIV: BD - Theory of Information

  13. Practical and Tacit Knowing as a Foundation of Information Systems

    Directory of Open Access Journals (Sweden)

    John Haynes

    1999-05-01

    Full Text Available The importance of the human subject (and subjectivity with its inherent capacity for intuition as a foundational concept for Information Systems is explored in this paper. The paper considers two philosophical contributions: (1 Michael Polanyi's distinction between Practical and Tacit Knowing, and (2 Rudolf Steiner's distinction between Intellectual Thinking and Intuitive Thinking. Intuition as it arises from subjectivity for an Information System is the key to determining the appropriate balance between practical and intuitive considerations necessary for the continued evolution of an Information System. Given this balance the theme of an Information System can emerge. Since an Information System is a social system bound to technology, it is the tacit capacities of an individual's subjectivity within an Information System that allow us to connect with the culture and the wider perspective of decision making in an Information System.

  14. Observing the Loss of Situational Awareness and Tacit Knowledge during Personnel Change-Over in a U.S. Coast Guard Command and Control Environment

    Science.gov (United States)

    2012-09-01

    After Bellinger et al. 2004) ..............22  Figure 7.  SECI model (From Nonaka and Konno 1998) ................................................25...Operational Unit – Search and Rescue controller RCC Rescue Coordination Center SAR Search and Rescue SECI Socialization, Externalization, Combination, and...combination of tacitness and explicitness make it possible to conceptualize four conversion patterns. Taken from Nonaka’s and Knono’s (1998) SECI model

  15. Social media, FOAMed in medical education and knowledge sharing: Local experiences with international perspective

    Directory of Open Access Journals (Sweden)

    Arif Alper Cevik

    2016-09-01

    Full Text Available Social media, through the Internet and other web-based technologies, have become a means of communication and knowledge-sharing. In this article, we provide details about the social media traffic of various scientific activities, the organizations of which we have played an active role in. We also provide information in our native language through our FOAMed website, which has been published for about 30 months, with us acting as editors. We are comparing these local and limited ventures with examples from the world and aim to remind that social media sources play a very important role in sharing knowledge in medical training and encouraging local initiatives, like ours, with limited resources. Keywords: Medical education, Social media, FOAMed, Knowledge sharing

  16. Knowledge Sharing and Dialogue among Information Technology Workers: A Case Study Using a Public Works Department

    Science.gov (United States)

    Harrison, Priscilla

    2013-01-01

    The problem addressed in this study is the willingness or reluctance of information technology (IT) knowledge workers and managers to share knowledge. The purpose of the study was to examine the willingness or unwillingness of technical personnel in IT to share technical knowledge and the issues surrounding their reluctance, if any. The study…

  17. Is it time to drop the 'knowledge translation' metaphor? A critical literature review.

    Science.gov (United States)

    Greenhalgh, Trisha; Wieringa, Sietse

    2011-12-01

    The literature on 'knowledge translation' presents challenges for the reviewer because different terms have been used to describe the generation, sharing and application of knowledge and different research approaches embrace different philosophical positions on what knowledge is. We present a narrative review of this literature which deliberately sought to highlight rather than resolve tensions between these different framings. Our findings suggest that while 'translation' is a widely used metaphor in medicine, it constrains how we conceptualise and study the link between knowledge and practice. The 'translation' metaphor has, arguably, led to particular difficulties in the fields of 'evidence-based management' and 'evidence-based policymaking' - where it seems that knowledge obstinately refuses to be driven unproblematically into practice. Many non-medical disciplines such as philosophy, sociology and organization science conceptualise knowledge very differently, as being (for example) 'created', 'constructed', 'embodied', 'performed' and 'collectively negotiated' - and also as being value-laden and tending to serve the vested interests of dominant élites. We propose that applying this wider range of metaphors and models would allow us to research the link between knowledge and practice in more creative and critical ways. We conclude that research should move beyond a narrow focus on the 'know-do gap' to cover a richer agenda, including: (a) the situation-specific practical wisdom (phronesis) that underpins clinical judgement; (b) the tacit knowledge that is built and shared among practitioners ('mindlines'); (c) the complex links between power and knowledge; and (d) approaches to facilitating macro-level knowledge partnerships between researchers, practitioners, policymakers and commercial interests.

  18. Distributed Cognition and the Shared Knowledge Model of the Mazahua: A Cultural Approach.

    Science.gov (United States)

    de Haan, Mariette

    2002-01-01

    Discussion of distributed cognition and school reform focuses on the teaching and learning practices of a Native American group, the Mexican Mazahuas. Topics include knowledge construction; a shared knowledge model of learning; interconnectedness between knowledge and practice; models of guidance; cognitive apprenticeship models; shared…

  19. Knowledge brokerage - potential for increased capacities and shared power in impact assessment

    International Nuclear Information System (INIS)

    Rosario Partidario, Maria; Sheate, William R.

    2013-01-01

    Constructive and collaborative planning theory has exposed the perceived limitations of public participation in impact assessment. At strategic levels of assessment the established norm can be misleading and practice is illusive. For example, debates on SEA effectiveness recognize insufficiencies, but are often based on questionable premises. The authors of this paper argue that public participation in strategic assessment requires new forms of information and engagement, consistent with the complexity of the issues at these levels and that strategic assessments can act as knowledge brokerage instruments with the potential to generate more participative environments and attitudes. The paper explores barriers and limitations, as well as the role of knowledge brokerage in stimulating the engagement of the public, through learning-oriented processes and responsibility sharing in more participative models of governance. The paper concludes with a discussion on building and inter-change of knowledge, towards creative solutions to identified problems, stimulating learning processes, largely beyond simple information transfer mechanisms through consultative processes. The paper argues fundamentally for the need to conceive strategic assessments as learning platforms and design knowledge brokerage opportunities explicitly as a means to enhance learning processes and power sharing in IA. - Highlights: ► Debates on SEA recognize insufficiencies on public participation ► We propose new forms of engagement consistent with complex situations at strategic levels of decision-making ► Constructive and collaborative planning theories help explain how different actors acquire knowledge and the value of knowledge exchange ► Strategic assessments can act as knowledge brokerage instruments ► The paper argues for strategic assessments as learning platforms as a means to enhance learning processes and power sharing in IA.

  20. Making sense of rocket science - NASA's knowledge management program

    Science.gov (United States)

    Holm, J.

    2002-01-01

    The National Aeronautics and Space Administration (NASA) has launched a range of KM activities - from deploying intelligent 'know-bots' across millions of electronic sources to ensuring tacit knowledge is transferred across generations.

  1. Sharing skills and knowledge to confront real-world problems | CRDI ...

    International Development Research Centre (IDRC) Digital Library (Canada)

    Sharing skills and knowledge to confront real-world problems ... because 1.3 billion people cannot read English, and only 163 million people (a fraction ... childhood obesity in urban areas, caused by increases in junk food and lack of exercise.

  2. Meetings: From the transmission of information to the sharing of actionable knowledge

    DEFF Research Database (Denmark)

    Ravn, Ib

    2015-01-01

    . A more viable model of human communication has people sharing knowledge that leads to action. To generate such actionable knowledge, meetings must enable participants to be active, to interpret and discuss the presentations, to be autonomously motivated, to engage in social relations with peers...

  3. Organizational Culture as Determinant of Knowledge Sharing Practices of Teachers Working in Higher Education Sector

    Science.gov (United States)

    Areekkuzhiyil, Santhosh

    2016-01-01

    The current study aims to explore the influence of organisational culture on the knowledge sharing practices of teachers working in higher education sector. The study hypothesized the impact of various aspects of organisational culture on the knowledge sharing practices of teachers working in higher education sector. The data required for the…

  4. Gaming with Teaching Philosophies

    DEFF Research Database (Denmark)

    Jensen, Lars Bogø; Christiansen, Birgitte Lund; Hansen, Claus Thorp

    students learn”, and “Blackboards are an overlooked method of teaching”. While the statements do not give the “solution” to what good teaching practice is, their purpose is to start a personal reflection. During the game, the players go through an individual reflection process leading to the selection......Professional practice in general is to a large extent based on tacit knowledge (Schön 1983). For university teachers, tacit knowledge includes knowledge about what works – and what does not work – when teaching a specific group of students a specific subject matter in a specific context. Making...... are a well-known means for the individual teacher to develop a reflective approach to own teaching practice and the underlying values and presumptions, including a process of making tacit knowledge explicit (Smith and Tillema 2006). However, we see a need for methods for sharing, discussing and developing...

  5. Exploring Teachers’ Thinking about Teaching and Learning

    DEFF Research Database (Denmark)

    Jensen, Lars Bogø; Christiansen, Birgitte Lund; Hansen, Claus Thorp

    students learn”, and “Blackboards are an overlooked method of teaching”. While the statements do not give the “solution” to what good teaching practice is, their purpose is to start a personal reflection. During the game, the players go through an individual reflection process leading to the selection......Professional practice in general is to a large extent based on tacit knowledge (Schön 1983). For university teachers, tacit knowledge includes knowledge about what works – and what does not work – when teaching a specific group of students a specific subject matter in a specific context. Making...... are a well-known means for the individual teacher to develop a reflective approach to own teaching practice and the underlying values and presumptions, including a process of making tacit knowledge explicit (Smith and Tillema 2006). However, we see a need for methods for sharing, discussing and developing...

  6. Knowledge Transfer and Manufacturing Relocation in International Manufacturing Networks

    DEFF Research Database (Denmark)

    Madsen, Erik Skov

    2014-01-01

    This paper is built on six longitudinal case studies of knowledge transfer in manufacturing relocation. By focusing on tacit and explicit knowledge the paper introduces a model for identification of knowledge in relation to four task situations on the shop floor in a manufacturing environment...... after relocation. Finally the paper discusses how “dispatching capacity” and “absorptive capacity” can improve the process....

  7. One knowledge base or many knowledge pools?

    DEFF Research Database (Denmark)

    Lundvall, Bengt-Åke

    It is increasingly realized that knowledge is the most important resource and that learning is the most important process in the economy. Sometimes this is expressed by coining the current era as characterised by a ‘knowledge based economy'. But this concept might be misleading by indicating...... that there is one common knowledge base on which economic activities can be built. In this paper we argue that it is more appropriate to see the economy as connecting to different ‘pools of knowledge'. The argument is built upon a conceptual framework where we make distinctions between private/public, local....../global, individual/collective and tacit/codified knowledge. The purpose is both ‘academic' and practical. Our analysis demonstrates the limits of a narrowly economic perspective on knowledge and we show that these distinctions have important implications both for innovation policy and for management of innovation....

  8. Using ePortfolio-Based Learning Approach to Facilitate Knowledge Sharing and Creation among College Students

    Science.gov (United States)

    Chang, Chi-Cheng; Chou, Pao-Nan; Liang, Chaoyan

    2018-01-01

    The purpose of the present study was to examine the effects of the ePortfolio-based learning approach (ePBLA) on knowledge sharing and creation with 92 college students majoring in electrical engineering as the participants. Multivariate analysis of covariance (MANCOVA) with a covariance of pretest on knowledge sharing and creation was conducted…

  9. David against Goliath? Group size and bystander effects in virtual knowledge sharing

    NARCIS (Netherlands)

    Voelpel, S.C.; Eckhoff, R.A.; Förster, J.

    2008-01-01

    Knowledge management has been identified as a key factor for sustaining a competitive advantage in today’s corporate world. A fundamental aspect of knowledge management in a global economy is the sharing of information in online groups. Most researchers and practitioners have so far assumed that a

  10. Using More of Your Existing Knowledge to Make Better Strategic Decisions

    Science.gov (United States)

    Brockmann, Erich N.

    2008-01-01

    We contend that managers make better decisions when they are better able to tap into their vast storehouses of knowledge than their peers can. More specifically, we contend that accessing their tacit knowledge has the most noticeable and positive impact on their decision quality. Furthermore, techniques for better accessing knowledge can be…

  11. Knowledge brokerage - potential for increased capacities and shared power in impact assessment

    Energy Technology Data Exchange (ETDEWEB)

    Rosario Partidario, Maria, E-mail: mrp@civil.ist.utl.pt [Instituto Superior Tecnico, Lisbon, Portugal, Av. Rovisco Pais, 1049-001 LISBOA (Portugal); Sheate, William R., E-mail: w.sheate@imperial.ac.uk [Centre for Environmental Policy, Imperial College London, South Kensington Campus, London SW7 2AZ (United Kingdom); Collingwood Environmental Planning Ltd, London, 1E, The Chandlery, 50 Westminster Bridge Road, London SE1 7QY (United Kingdom)

    2013-02-15

    Constructive and collaborative planning theory has exposed the perceived limitations of public participation in impact assessment. At strategic levels of assessment the established norm can be misleading and practice is illusive. For example, debates on SEA effectiveness recognize insufficiencies, but are often based on questionable premises. The authors of this paper argue that public participation in strategic assessment requires new forms of information and engagement, consistent with the complexity of the issues at these levels and that strategic assessments can act as knowledge brokerage instruments with the potential to generate more participative environments and attitudes. The paper explores barriers and limitations, as well as the role of knowledge brokerage in stimulating the engagement of the public, through learning-oriented processes and responsibility sharing in more participative models of governance. The paper concludes with a discussion on building and inter-change of knowledge, towards creative solutions to identified problems, stimulating learning processes, largely beyond simple information transfer mechanisms through consultative processes. The paper argues fundamentally for the need to conceive strategic assessments as learning platforms and design knowledge brokerage opportunities explicitly as a means to enhance learning processes and power sharing in IA. - Highlights: Black-Right-Pointing-Pointer Debates on SEA recognize insufficiencies on public participation Black-Right-Pointing-Pointer We propose new forms of engagement consistent with complex situations at strategic levels of decision-making Black-Right-Pointing-Pointer Constructive and collaborative planning theories help explain how different actors acquire knowledge and the value of knowledge exchange Black-Right-Pointing-Pointer Strategic assessments can act as knowledge brokerage instruments Black-Right-Pointing-Pointer The paper argues for strategic assessments as learning

  12. UNDERLYING FACTORS OF ATTITUDE AND INTENTION TOWARDS KNOWLEDGE SHARING AMONG EMPLOYEES: THE CASE OF THE HOTEL BUSINESS IN AMBON, INDONESIA

    Directory of Open Access Journals (Sweden)

    Join Rachel Luturmas

    2016-09-01

    Full Text Available Studies into knowledge sharings’ attitudes and intentions, in the context of the hotel industry, have received relatively little attention. This current study is intended to fill that void and contribute to the existing discussion of knowledge sharing studies of hotel businesses. The main objective of the current study is to examine: 1 the effect of extrinsic motivation, absorptive capacity, channel richness and sense of self-worth on people’s attitude towards knowledge sharing, and 2 the effect of people’s attitudes towards knowledge sharing and the intention to share knowledge. The study mainly uses the Theory of Reasoned Action (TRA as the point of departure to understand the attitude and intention of knowledge sharing. It also proposes six hypotheses. We conducted a survey among 300 employees from various hotels in the city of Ambon, Indonesia. The data are tested using Structural Equation Modelling (SEM techniques. The findings substantiate theoretical discussions and previous studies. The extrinsic motivation, absorptive capacity, and in-role behaviour have a positive effect on the attitude towards sharing knowledge. In addition, the attitude to knowledge sharing has a positive influence on the intention to share knowledge. Meanwhile, the effect of channel richness and the sense of self-worth on the attitude to knowledge sharing are not supported. The study also provides suggestions for hotel businesses to offer extrinsic rewards and improve their employees’ skills in order to enhance the employees’ absorptive capacities.

  13. Creating the sustainable conditions for knowledge information sharing in virtual community.

    Science.gov (United States)

    Wang, Jiangtao; Yang, Jianmei; Chen, Quan; Tsai, Sang-Bing

    2016-01-01

    Encyclopedias are not a new platform for the distribution of knowledge, but they have recently drawn a great deal of attention in their online iteration. Peer production in particular has emerged as a new mode of providing information with value and offering competitive advantage in information production. Large numbers of volunteers actively share their knowledge by continuously editing articles in Baidu encyclopedias. Most articles in the online communities are the cumulative and integrated products of the contributions of many coauthors. Email-based surveys and objective data mining were here used to collect analytical data. Critical mass theory is here used to analyze the characteristics of these collective actions and to explain the emergence and sustainability of these actions in the Baidu Encyclopedia communities. These results show that, based on the collective action framework, the contributors group satisfied the two key characteristics that ensure the collective action of knowledge contribution will both take place and become self-sustaining. This analysis not only facilitates the identification of collective actions related to individuals sharing knowledge in virtual communities, but also can provide an insight for other similar virtual communities' management and development.

  14. Knowledge sharing within organizations: linking art, theory, scenarios and professional experience

    Science.gov (United States)

    Bailey, T.; Burton, Y. C.

    2000-01-01

    In this discussion, T. Bailey will be addressing the multiple paradigms within organizations using imagery. Dr. Burton will discuss the relationship between these paradigms and social exchanges that lead to knowledge sharing.

  15. How Knowledge Is Constructed and Exchanged in Virtual Communities of Physicians: Qualitative Study of Mindlines Online.

    Science.gov (United States)

    Wieringa, Sietse; Engebretsen, Eivind; Heggen, Kristin; Greenhalgh, Trisha

    2018-02-02

    As a response to the criticisms evidence-based practice currently faces, groups of health care researchers and guideline makers have started to call for the appraisal and inclusion of different kinds of knowledge in guideline production (other than randomized controlled trials [RCTs]) to better link with the informal knowledge used in clinical practice. In an ethnographic study, Gabbay and Le May showed that clinicians in everyday practice situations do not explicitly or consciously use guidelines. Instead, they use mindlines: collectively shared, mostly tacit knowledge that is shaped by many sources, including accumulated personal experiences, education (formal and informal), guidance, and the narratives about patients that are shared among colleagues. In this study on informal knowledge, we consider virtual networks of clinicians as representative of the mindlines in the wider medical community, as holders of knowledge, as well as catalysts of knowing. The aim of this study was to explore how informal knowledge and its creation in communities of clinicians can be characterized as opposed to the more structured knowledge produced in guideline development. This study included a qualitative study of postings on three large virtual networks for physicians in the United Kingdom, the Netherlands, and Norway, taking the topic of statins as a case study and covering more than 1400 posts. Data were analyzed thematically with reference to theories of collaborative knowledge construction and communities of practice. The dataset showed very few postings referring to, or seeking to adhere to, explicit guidance and recommendations. Participants presented many instances of individual case narratives that highlighted quantitative test results and clinical examination findings. There was an emphasis on outliers and the material, regulatory, and practical constraints on knowledge use by clinicians. Participants conveyed not-so-explicit knowledge as tacit and practical knowledge

  16. How Knowledge Is Constructed and Exchanged in Virtual Communities of Physicians: Qualitative Study of Mindlines Online

    Science.gov (United States)

    2018-01-01

    Background As a response to the criticisms evidence-based practice currently faces, groups of health care researchers and guideline makers have started to call for the appraisal and inclusion of different kinds of knowledge in guideline production (other than randomized controlled trials [RCTs]) to better link with the informal knowledge used in clinical practice. In an ethnographic study, Gabbay and Le May showed that clinicians in everyday practice situations do not explicitly or consciously use guidelines. Instead, they use mindlines: collectively shared, mostly tacit knowledge that is shaped by many sources, including accumulated personal experiences, education (formal and informal), guidance, and the narratives about patients that are shared among colleagues. In this study on informal knowledge, we consider virtual networks of clinicians as representative of the mindlines in the wider medical community, as holders of knowledge, as well as catalysts of knowing. Objective The aim of this study was to explore how informal knowledge and its creation in communities of clinicians can be characterized as opposed to the more structured knowledge produced in guideline development. Methods This study included a qualitative study of postings on three large virtual networks for physicians in the United Kingdom, the Netherlands, and Norway, taking the topic of statins as a case study and covering more than 1400 posts. Data were analyzed thematically with reference to theories of collaborative knowledge construction and communities of practice. Results The dataset showed very few postings referring to, or seeking to adhere to, explicit guidance and recommendations. Participants presented many instances of individual case narratives that highlighted quantitative test results and clinical examination findings. There was an emphasis on outliers and the material, regulatory, and practical constraints on knowledge use by clinicians. Participants conveyed not

  17. Knowledge preservation strategies for nuclear power plants

    International Nuclear Information System (INIS)

    Koruna, S.; Bachmann, H.

    2004-01-01

    The nuclear industry is currently facing several challenges. An internal threat to the safety and operations of nuclear power plants is the loss of those employees who hold knowledge that is either critical to operations or safety. This report discusses the possibilities to preserve knowledge in nuclear power plants. Dependent on the degree of tacitness two different knowledge preservation strategies can be discerned: personalization and codification. The knowledge preservation activities discussed are valued according to the criteria: cost, immediacy of availability and completeness

  18. Social Technologies and Informal Knowledge Sharing within and across Organizations

    Science.gov (United States)

    Jarrahi, Mohammad Hosein

    2013-01-01

    This doctoral dissertation is focused on both empirical and conceptual contributions relative to the roles social technologies play in informal knowledge sharing practices, both within and across organizations. Social technologies include (a) traditional social technologies (e.g., email, phone and instant messengers), (b) emerging social…

  19. The Role of Motivators in Improving Knowledge-Sharing among Academics

    Science.gov (United States)

    Tan, Christine Nya-Ling; Ramayah, T.

    2014-01-01

    Introduction: This research addresses a primary issue that involves motivating academics to share knowledge. Adapting the theory of reasoned action, this study examines the role of motivation that consists of intrinsic motivators (commitment; enjoyment in helping others) and extrinsic motivators (reputation; organizational rewards) to determine…

  20. A Strategic Knowledge Map for the Research and Development Department in a Manufacturing Company

    Directory of Open Access Journals (Sweden)

    Śliwa Małgorzata

    2016-01-01

    Full Text Available Knowledge is a corporate resource, being grounds for initiating activities, which is important in a dynamic economy. The difficulties related to obtaining tacit knowledge, related primarily to experience and observation of the knowledge employee (Mendryk, 2011, encourage the companies to use tools supporting knowledge management and location. This article attempts at designing a dedicated, strategic knowledge map for a research and development department in a manufacturing company. Based on the reference works, the detailed characteristics of specific sources of knowledge in a manufacturing company and tools supporting the process of converting the tacit knowledge into explicit one, for example, the knowledge maps, were devised. Then, a strategic knowledge map model was designed for the research and development department (hereinafter abbreviated as SKM – R&D in the manufacturing company, comprising the following components: (1 fields of knowledge, (2 internal and external processes in the R&D department, and (3 sources of knowledge. Then, a practical implementation of the SKM – R&D model was presented.

  1. Evaluasi Pemanfaatan Media Sosial sebagai Sarana Knowledge Sharing

    OpenAIRE

    Assegaff, Setiawan

    2017-01-01

    . The aim of this research is to evaluate the succsess of social media for knowledge sharing among academician in Indonesia in virtual group at Facebook. IS Success Model by Delone and McLean was apply as a basis theory along with individual characteristic factor. This study develops a research model with twelve hypotheses. Model and hypotheses then validated using data from online survey. Online Survey was conducted in a group of Indonesian academician. 160 questionnaires were collected from...

  2. Extraction of tacit knowledge from large ADME data sets via pairwise analysis.

    Science.gov (United States)

    Keefer, Christopher E; Chang, George; Kauffman, Gregory W

    2011-06-15

    Pharmaceutical companies routinely collect data across multiple projects for common ADME endpoints. Although at the time of collection the data is intended for use in decision making within a specific project, knowledge can be gained by data mining the entire cross-project data set for patterns of structure-activity relationships (SAR) that may be applied to any project. One such data mining method is pairwise analysis. This method has the advantage of being able to identify small structural changes that lead to significant changes in activity. In this paper, we describe the process for full pairwise analysis of our high-throughput ADME assays routinely used for compound discovery efforts at Pfizer (microsomal clearance, passive membrane permeability, P-gp efflux, and lipophilicity). We also describe multiple strategies for the application of these transforms in a prospective manner during compound design. Finally, a detailed analysis of the activity patterns in pairs of compounds that share the same molecular transformation reveals multiple types of transforms from an SAR perspective. These include bioisosteres, additives, multiplicatives, and a type we call switches as they act to either turn on or turn off an activity. Copyright © 2011 Elsevier Ltd. All rights reserved.

  3. Using social media to facilitate knowledge transfer in complex engineering environments: a primer for educators

    Science.gov (United States)

    Murphy, Glen; Salomone, Sonia

    2013-03-01

    While highly cohesive groups are potentially advantageous they are also often correlated with the emergence of knowledge and information silos based around those same functional or occupational clusters. Consequently, an essential challenge for engineering organisations wishing to overcome informational silos is to implement mechanisms that facilitate, encourage and sustain interactions between otherwise disconnected groups. This paper acts as a primer for those seeking to gain an understanding of the design, functionality and utility of a suite of software tools generically termed social media technologies in the context of optimising the management of tacit engineering knowledge. Underpinned by knowledge management theory and using detailed case examples, this paper explores how social media technologies achieve such goals, allowing for the transfer of knowledge by tapping into the tacit and explicit knowledge of disparate groups in complex engineering environments.

  4. Modelling Knowledge Sharing Behaviour Using Self-Efficacy as a Mediator

    Science.gov (United States)

    Brooke, Jenefer; Mohd Rasdi, Roziah; Abu Samah, Bahaman

    2017-01-01

    Purpose: The purpose of this paper is to examine the direct and indirect relationships between individual-related factors and environmental-related factors with the knowledge sharing behaviour through the mediating role of self-efficacy among successful farmers in selected states in Malaysia. Design/methodology/approach: The research used survey…

  5. Knowledge sharing behaviour among non-academic staff in higher learning institutes: The role of trust and perceived risk

    Directory of Open Access Journals (Sweden)

    Muhammad Sabbir Rahman

    2018-03-01

    Full Text Available The purpose of the paper is to analyse knowledge sharing behaviour among non-academic staff of higher learning institutions. This research focuses on the mediation impact of perceived risk on trust and knowledge sharing behaviour. The research also proposes actions that can be taken by higher learning institutions to enhance trust among the staff in order to create a knowledge sharing environment at the workplace. This research applied confirmatory factor analysis and Structural Equation Modeling (SEM to evaluate the proposed measurement model and proved the research hypotheses. The findings from the research show that perceived risk plays a strong mediating role between trust and knowledge sharing behaviour among the non-academic staff of higher learning institutions. The SEM analysis also confirmed that the research model shows a good fit. This research highlights issues concerning knowledge sharing practices among non-academic staff and provides some recommendations to the managers to address these issues. The researchers agreed that more research needs to be done in this area as there are aspects that are yet to be explored. The findings of this research serve to add to the literature on knowledge sharing focussing on non-academic staff of higher learning institutions.

  6. Beyond the knowledge level : descriptions of rational behavior for sharing and reuse

    OpenAIRE

    Schmalhofer, Franz; Aitken, J. Stuart; Bourne, Lyle E.

    1994-01-01

    The currently dominant approach to the sharing and reuse of knowledge strives to develop ontologies, with clearly constrained interpretations. The idea of ontological commitments is based on the knowledge level perspective. Several shortcomings of the knowledge level have been identified (Clancey, 1991). Pursuing Clancey's argument, if KBS are to be situated in ever changing environments, their purposes and significance will change over time and they have to be redescribed accordingly. The be...

  7. Applying the knowledge creation model to the management of ...

    African Journals Online (AJOL)

    user

    understood that the road map of any research or scientific project should be based ... be explained or defined by the framework of assumptions and concepts in .... As such, socialisation yields new tacit knowledge that is built through informal.

  8. The Utilisation of Facebook for Knowledge Sharing in Selected Local Government Councils in Delta State, Nigeria

    Directory of Open Access Journals (Sweden)

    Uzoma Heman Ononye

    2017-09-01

    Full Text Available Aim/Purpose: Facebook has made it possible for organisation to embrace social and network centric knowledge processes by creating opportunities to connect, interact, and collaborate with stakeholders. We have witnessed a significant increase in the popularity and use of this tool in many organisations, especially in the private sector. But the utilisation of Facebook in public organisations is at its infancy, with many also believing that the use of Facebook is not a common practice in many public organisations in Nigeria. In spite of this fact, our discernment on the implications of Facebook usage in public organisations in Nigeria, especially organisations at the local level, seem to be remarkably limited. This paper specifically sought to ascertain if Facebook usage influenced inward and outward knowledge sharing in the selected local government councils in Delta State, Nigeria Methodology: The qualitative method was adopted. The study used interview as the primary means of data gathering. The study purposively sampled thirty-six employees as interviewees, twenty from Oshimili South and sixteen from Oshimili North local government councils respectively. The thematic content analysis method was used to analyse interview transcripts. Contribution: This research made distinct contributions to the available literature in social knowledge management, specifically bringing to the fore the intricacies surrounding the use of Facebook for knowledge sharing purposes in the public sector. Findings: The local government councils were yet to appreciate and utilise the interactive and collaborative nature of Facebook in improving stakeholders’ engagement, feedback, and cooperation. Facebook was used for outward knowledge sharing but not for inward knowledge sharing. Recommendations for Practitioners: Local government councils should encourage interaction via Facebook, show willingness to capture knowledge from identifiable sources, and effectively manage

  9. Use of knowledge-sharing web-based portal in gross and microscopic anatomy.

    Science.gov (United States)

    Durosaro, Olayemi; Lachman, Nirusha; Pawlina, Wojciech

    2008-12-01

    Changes in worldwide healthcare delivery require review of current medical school curricula structure to develop learning outcomes that ensures mastery of knowledge and clinical competency. In the last 3 years, Mayo Medical School implemented outcomes-based curriculum to encompass new graduate outcomes. Standard courses were replaced by 6-week clinically-integrated didactic blocks separated by student-self selected academic enrichment activities. Gross and microscopic anatomy was integrated with radiology and genetics respectively. Laboratory components include virtual microscopy and anatomical dissection. Students assigned to teams utilise computer portals to share learning experiences. High-resolution computed tomographic (CT) scans of cadavers prior to dissection were made available for correlative learning between the cadaveric material and radiologic images. Students work in teams on assigned presentations that include histology, cell and molecular biology, genetics and genomic using the Nexus Portal, based on DrupalEd, to share their observations, reflections and dissection findings. New generation of medical students are clearly comfortable utilising web-based programmes that maximise their learning potential of conceptually difficult and labor intensive courses. Team-based learning approach emphasising the use of knowledge-sharing computer portals maximises opportunities for students to master their knowledge and improve cognitive skills to ensure clinical competency.

  10. Key principles for a national clinical decision support knowledge sharing framework: synthesis of insights from leading subject matter experts.

    Science.gov (United States)

    Kawamoto, Kensaku; Hongsermeier, Tonya; Wright, Adam; Lewis, Janet; Bell, Douglas S; Middleton, Blackford

    2013-01-01

    To identify key principles for establishing a national clinical decision support (CDS) knowledge sharing framework. As part of an initiative by the US Office of the National Coordinator for Health IT (ONC) to establish a framework for national CDS knowledge sharing, key stakeholders were identified. Stakeholders' viewpoints were obtained through surveys and in-depth interviews, and findings and relevant insights were summarized. Based on these insights, key principles were formulated for establishing a national CDS knowledge sharing framework. Nineteen key stakeholders were recruited, including six executives from electronic health record system vendors, seven executives from knowledge content producers, three executives from healthcare provider organizations, and three additional experts in clinical informatics. Based on these stakeholders' insights, five key principles were identified for effectively sharing CDS knowledge nationally. These principles are (1) prioritize and support the creation and maintenance of a national CDS knowledge sharing framework; (2) facilitate the development of high-value content and tooling, preferably in an open-source manner; (3) accelerate the development or licensing of required, pragmatic standards; (4) acknowledge and address medicolegal liability concerns; and (5) establish a self-sustaining business model. Based on the principles identified, a roadmap for national CDS knowledge sharing was developed through the ONC's Advancing CDS initiative. The study findings may serve as a useful guide for ongoing activities by the ONC and others to establish a national framework for sharing CDS knowledge and improving clinical care.

  11. Information Professionals’ Knowledge Sharing Practices in Social Media: A Study of Professionals in Developing Countries

    Directory of Open Access Journals (Sweden)

    Anwarul Islam

    2016-12-01

    Full Text Available The primary objective of this study was to investigate the perception of informational professionals’ knowledge sharing practices in social media platforms. The specific objectives of the study included learning professionals’ perceptions and awareness of knowledge sharing using social media, understanding their opinions and beliefs, and gaining familiarity with and reasons for using these tools. Open & close ended web-based questions were sent out by email to the international training program (ITP participants. Findings indicated that most of the respondents’ were aware of using social media and that they used social media for knowledge sharing. Speed and ease of use, managing personal knowledge, easier communication with users and colleagues and powerful communication tool are the areas that motivated them to use it. It also stated some barriers like lack of support, familiarity, trust, unfiltered information and fear of providing information. The study was limited to the perceptual aspect of the issue, specifically from the individuals’ opinions and sentiments.

  12. Uncertainties as Barriers for Knowledge Sharing with Enterprise Social Media

    DEFF Research Database (Denmark)

    Trier, Matthias; Fung, Magdalene; Hansen, Abigail

    2017-01-01

    become a barrier for the participants’ adoption. There is only limited existing research studying the types of uncertainties that employees perceive and their impact on knowledge transfer via social media. To address this gap, this article presents a qualitative interview-based study of the adoption...... of the Enterprise Social Media tool Yammer for knowledge sharing in a large global organization. We identify and categorize nine uncertainties that were perceived as barriers by the respondents. The study revealed that the uncertainty types play an important role in affecting employees’ participation...

  13. Knowledge Sharing, Communities of Practice, and Learning Asset Integration - DAU's Major Initiatives

    National Research Council Canada - National Science Library

    Hickok, John

    2005-01-01

    .... What follows is an overview of Knowledge Sharing through the eyes of the Defense Acquisition University, along with some new initiatives called Learning Asset Integration and Workflow Learning...

  14. Effects of Information Technologies, Department Characteristics and Individual Roles on Improving Knowledge Sharing Visibility: A Qualitative Case Study

    Science.gov (United States)

    Zhang, Xi; Vogel, Douglas R.; Zhou, Zhongyun

    2012-01-01

    Knowledge sharing visibility (KSV) is a critical environmental factor which can reduce social loafing in knowledge sharing (KS). This is especially true in ICT [information and communication technology]-based KS in learning organisations. As such, it is imperative that we better understand how to design technology enabled knowledge management…

  15. Theory of planned behavior and knowledge sharing among nurses in patient computer management system: The role of distributive justice

    Directory of Open Access Journals (Sweden)

    Sarminah Samad

    2018-05-01

    Full Text Available This study examined the relationship between Theory of Planned Behavior and knowledge sharing among nurses in Patient Computer Management System. Consequently, it determined the moderating effect of distributive justice on the relationship between Theory Planned Behavior and knowledge sharing. A quantitative approach was employed in this study. The research was based on a correlational and cross-sectional study which involved a total of 336 nurses. Data was collected based on random sampling via self-administered questionnaires. Partial Least Squares (PLS (Version 3.0 analysis was used to analyze the data. The study revealed that Theory of Plan Behavior components were significantly related to knowledge sharing. These components were also found to have a significant and positive influence on knowledge sharing. The study revealed that distributive justice had significantly moderated the relationship between two components of Theory Planned Behavior (attitude and subjective norm and knowledge sharing.

  16. Knowledge sharing through social media: Investigating trends and technologies in a global marketing and advertising research company

    Directory of Open Access Journals (Sweden)

    Dina Adamovic

    2012-02-01

    Full Text Available Background: The purpose of this study was to investigate social media technology trends in Nielsen – a global information and measurement company – and to establish how these technologies can help the company to create a knowledge-sharing culture.Objective: The objective of this study was to investigate trends in knowledge-sharing technologies in Nielsen.Method: The researchers distributed semi-structured questionnaires to a sample of employees in Nielsen’s Television Audience Measurement Department. They also conducted interviews with specific employees in this department to gain a better understanding of employees’ attitudes toward, and perceptions of, the use of social media tools for creating a knowledgesharing culture at Nielsen. The researchers validated the data to see whether it could support the research and used triangulation to create a holistic view of the data they received from the questionnaires.Results: The findings of the study revealed that respondents had a positive attitude to sharing knowledge with one another through using social media tools. However, some respondents thought that technology, in general, was ‘the tree of good and evil’. The survey findings showed that Nielsen did have social media tools. However, not all employees were aware of these tools or were willing to use the tools to share knowledge. This study highlighted the possible advantages of the social media for sharing knowledge and how Nielsen could use the tools more widely.Conclusion: In order for a knowledge sharing culture to thrive at Nielsen, its employees need to engage more with social media tools in their business practices. 

  17. Conhecimento tácito e conhecimento escolar na formação do professor (por que Donald Schön não entendeu Luria Tacit knowledge and school knowledge in teachers' education (why Donald Schön didn't understand Luria

    Directory of Open Access Journals (Sweden)

    Newton Duarte

    2003-08-01

    Full Text Available O objetivo do texto é mostrar que os estudos de Donald Schön no campo da formação profissional em geral e da formação de professores em particular pautam-se numa epistemologia que desvaloriza o conhecimento científico/teórico/acadêmico e numa pedagogia que desvaloriza o saber escolar. Nesta direção é feita uma análise crítica das idéias de Schön acerca do conhecimento tácito e do conhecimento escolar. Essa análise crítica das idéias de Schön é inserida no contexto de uma crítica aos pressupostos epistemológicos hegemônicos atualmente no campo dos estudos sobre formação de professores.This paper defends that Donald Schön's works on professional education in general and more particularly on teachers' education are based both on an epistemology that devalues scientific knowledge and on a pedagogy that devalues school knowledge. A critical analysis of Schön's concepts of tacit knowledge (or reflection-in-action and school knowledge is presented. This critical analysis is inserted in the context of a criticism of the currently hegemonic epistemological ideas in the field of studies on teachers' education.

  18. Knowledge creation and transfer among postgraduate students

    Directory of Open Access Journals (Sweden)

    Kreeson Naicker

    2014-08-01

    Full Text Available Background: The skill shortages, hyper-competitive economic environments and untapped economies have created a great deal of focus on knowledge. Thus, continuously creating and transferring knowledge is critical for every organisation. Objectives: This article reports on an exploratory study undertaken to ascertain how knowledge is created and transferred amongst post-graduate (PG students, using the knowledge (socialisation, externalisation, combination, internalisation [SECI] spiral model. Method: After reviewing relevant literature, a personally administered standardised questionnaire was used to collect data from a convenience sample of PG students in the School of Management, IT and Governance at the University of KwaZulu-Natal, South Africa. The data was analysed to determine if it fit the model based on the four modes of knowledge conversion. Results: Although the School of Management, IT and Governance has mechanisms in place to facilitate knowledge creation and transfer, it nevertheless tends to focus on the four modes of knowledge conversion to varying degrees. Conclusion: The study confirmed that PG students utilise the ‘socialisation’ and ‘externalisation’ modes of knowledge conversion comprehensively; ‘internalisation’ plays a significant role in their knowledge creation and transfer activities and whilst ‘combination’ is utilised to a lesser extent, it still plays a role in PG students’ knowledge creation and transfer activities. PG students also have ‘space’ that allows them to bring hunches, thoughts, notions, intuition or tacit knowledge into reality. Trust and dedication are common amongst PG students. With socialisation and externalisation so high, PG students are aware of each other’s capabilities and competencies, and trust each other enough to share knowledge.

  19. Effects of office space and colour on knowledge sharing and work stress

    Directory of Open Access Journals (Sweden)

    Luke Hsiao

    2013-12-01

    Full Text Available With the aid of empirical research, this study aims to verify the effects of the variables Office Space and Colour on Knowledge Sharing and Work Stress. Taking the domestic technology industry as the research sample, purposive sampling was applied in a questionnaire survey. Three hundred and sixty-eight questionnaires were distributed to a total of 14 technology companies in the Hsinchu and Southern Taiwan Science Parks. After 21 invalid responses had been removed, 347 valid copies were retrieved. Reliability analysis, factor analysis and hierarchical regression were used to analyse the data. The research outcomes show the significant effects of Office Space and Colour on Knowledge Sharing and Work Stress among employees. Based on the outcomes, certain conclusions and suggestions are proposed.

  20. Knowledge Portal Support to the Naval Postgraduate School's Advanced Distributed Learning Program for the Information Systems and Operations Curriculum

    National Research Council Canada - National Science Library

    Walker, Allisa

    2000-01-01

    .... The goal of this research is to show how developing a knowledge portal for use with the Information Systems and Operations curriculum knowledge base could expand the use of tacit and explicit knowledge by the operators...

  1. [Information system in nursing: interacion of tacit-explicit knowledge].

    Science.gov (United States)

    dos Santos, Sérgio Ribeiro

    2005-01-01

    The present article aims to trace some theoretical and conceptual considerations on information systems in nursing, seeking to point out the knowledge based on the clinical practice evidences to construct a model of system integrated to the conceptual structures, formed by the combination of three sciences: information, computing and nursing. This knowledge can systematically describe and explain the necessary phenomena to develop a comprehensive information system that contribute for nursing records improvement and to consolidate a mechanism to provide basic measuring of costs, quality, patient access to care, and results of this care.

  2. Teachers' Knowledge of Children's Strategies for Equal Sharing Fraction Problems

    Science.gov (United States)

    Krause, Gladys; Empson, Susan; Pynes, D'Anna; Jacobs, Victoria

    2016-01-01

    In this exploratory study, we documented teachers' knowledge of children's mathematical thinking as they engaged in the task of anticipating children's strategies for an equal sharing fraction problem. To elicit an array of knowledge, 18 teachers were deliberately selected with a variety of numbers of years participating in professional…

  3. Explaining knowledge sharing: the role of team communication styles, job satisfaction and performance beliefs

    NARCIS (Netherlands)

    van den Hooff, B.J.; de Vries, R.; de Ridder, J.

    2006-01-01

    In this study, the authors investigate the relationships between team communication styles and job-related cognitions on one hand and knowledge-sharing attitudes and behaviors on the other using 424 members of different work-related teams. Both eagerness and willingness to share are positively

  4. Explaining knowledge sharing: The role of team communication styles, job satisfaction, and performance beliefs

    NARCIS (Netherlands)

    de Vries, R.E.; van den Hooff, B.J.; de Ridder, J.A.

    2006-01-01

    In this study, the authors investigate the relationships between team communication styles and job-related cognitions on one hand and knowledge-sharing attitudes and behaviors on the other using 424 members of different work-related teams. Both eagerness and willingness to share are positively

  5. Global Mental Health: sharing and synthesizing knowledge for sustainable development.

    Science.gov (United States)

    O'Donnell, K; O'Donnell, M Lewis

    2016-01-01

    Global mental health (GMH) is a growing domain with an increasing capacity to positively impact the world community's efforts for sustainable development and wellbeing. Sharing and synthesizing GMH and multi-sectoral knowledge, the focus of this paper, is an important way to support these global efforts. This paper consolidates some of the most recent and relevant 'context resources' [global multi-sector (GMS) materials, emphasizing world reports on major issues] and 'core resources' (GMH materials, including newsletters, texts, conferences, training, etc.). In addition to offering a guided index of materials, it presents an orientation framework (global integration) to help make important information as accessible and useful as possible. Mental health colleagues are encouraged to stay current in GMH and global issues, to engage in the emerging agendas for sustainable development and wellbeing, and to intentionally connect and contribute across sectors. Colleagues in all sectors are encouraged to do likewise, and to take advantage of the wealth of shared and synthesized knowledge in the GMH domain, such as the materials featured in this paper.

  6. Digital Repository as Instrument for Knowledge Management

    International Nuclear Information System (INIS)

    Hakopov, Zaven N.

    2016-03-01

    In the modern technologically advanced world, implicit knowledge, but also certain manifestations of tacit knowledge, is accumulated primarily in digital form, increasing the dependence of Knowledge Management (KM) on tools and specifically on digital content management platforms and repositories. The latter, powered by subject classification system such as a thesaurus or an ontology, can form a complete Knowledge Organization System (KOS). The purpose of this paper is to describe and (re)define the role of these systems as an integral part of KM, and present an example of such a KOS, including its major role in knowledge preservation. (author)

  7. Silence is Golden? Tacit authorizations in the Netherlands, Germany and France

    NARCIS (Netherlands)

    de Graaf, K.J.; Hoogstra, Nicole G.

    2013-01-01

    Article 13(4) of the Services Directive provides that subject to certain conditions, member states have an obligation to introduce a system whereby tacit authorization is granted if an application is not processed within the set time limit. This article discusses the implications of this provision

  8. The Concept of Embodied Knowledge for Understanding Organisational Knowledge Creation

    Science.gov (United States)

    Matsudaira, Yoshito; Fujinami, Tsutomu

    Our goal in this paper is to understand, in the light of intuition and emotion, the problem-finding and value judgments by organisational members that are part of organisational knowledge creation. In doing so, we emphasise the importance of embodied knowledge of organisations as an explanatory concept. We propose ways of approaching intuition and sense of value as these are posited as objects of research. Approaches from the first, second, and third-person viewpoints result in a deeper grasp of embodied knowledge of organisations. Important in organisational knowledge creation is embodied knowledge of organisations, which has a bearing on problem-finding before any problem-solving or decision making takes place, and on value judgments about the importance of problems that have been found. This article proposes the concept of embodied knowledge, and, by introducing it, gives a profound understanding of that facet of organisational knowledge creation characterised by tacit knowledge held by organisational individuals.

  9. Examining Structural Relationships between Work Engagement, Organizational Procedural Justice, Knowledge Sharing, and Innovative Work Behavior for Sustainable Organizations

    Directory of Open Access Journals (Sweden)

    Woocheol Kim

    2017-02-01

    Full Text Available Despite the importance of the human/social dimension of organizational sustainability, this area of scholastic endeavor has received relatively little attention when compared to the economic and environmental dimensions of sustainability. On the basis of social exchange theory, this study posited the important role that employee work engagement is a key component for improving human performance for organizational sustainability. In order to do so, it suggests the important role that employee work engagement has on the relationships among various factors in the organization, including organizational procedural justice, knowledge sharing, and innovative work behaviors. A total of 400 complete responses from full-time employees in Korean organizations were used for the purpose of data analysis with structural equation modeling (SEM. The results demonstrated that organizational procedural justice is positively related with employee work engagement, knowledge sharing, and innovative work behavior. In addition, work engagement enhances employee knowledge sharing and innovative work behavior, and knowledge sharing enhances innovative work behavior. With regard to the mechanisms of these relationships, work engagement and knowledge sharing acted as significant mediators. Based on the findings, we suggested relevant research implications and recommendations for future research on sustainable organizations.

  10. The Needs for Information and Knowledge Sharing through Microsoft Office Sharepoint System (MOSS) in Nuclear Agency

    International Nuclear Information System (INIS)

    Radhiah Jamalludin; Manisah Saedon; Siti Nurbahyah Hamdan; Sufian Norazam Mohamed Aris

    2011-01-01

    This paper explain in detail the advantage of using Microsoft Office Sharepoint System or Sharepoint-Knowledge Management System (SP-KMS) use as a platform for knowledge sharing among Nuclear Malaysia staffs. SP-KMS was launched in early June 2010 for Technical Programme starting with Technical Support Division, Radiation Safety and Health Division, Engineering Division and Reactor Technology Division. The uses of SP-KMS then expand in other division that need knowledge sharing such as Research Institute of Management Center (RIMC) and Agricultural and Biosciences Division. (author)

  11. Knowledge sharing behaviour within organisations; A diary-based study of unplanned meetings between researchers

    NARCIS (Netherlands)

    Appel-Meulenbroek, Rianne; Weggeman, Mathieu; Torkkeli, Marko

    2018-01-01

    This paper analyses Knowledge Sharing (KS) behaviour of employees during unplanned, work-related face-to-face meetings with colleagues. Hypotheses were formulated from theory on how this behaviour relates to three categories of known KS antecedents (knowledge components, organisational distance, and

  12. Nuclear Knowledge Preservation in Croatia

    International Nuclear Information System (INIS)

    Pleslic, S.; Novosel, N.

    2006-01-01

    providing. For nuclear knowledge preservation non-conventional literature (NCL - PhD thesis, conference papers, patent documents, laws, scientific and technical reports etc.) is more important than conventional literature because NCL is not readily available through commercial channels. Almost 30% of the INIS database comes from NCL making this database very interesting and unique. Another segment of nuclear knowledge preservation is capturing tacit knowledge where is important to define what is tacit knowledge, why it should be captured, from whom and how. The Republic of Croatia joined INIS on 29 September 1994. Croatian membership in INIS was established as a decentralized system. Croatia was strongly involved in all activities in knowledge and information management by continuous covering of NCL from nuclear and nuclear related fields. Input submitting was continuous with significant increase of input records. Also, Croatia joined group of INIS Members, which was working on voluntary input in INIS Database contributing and improving quality and quantity of the database. In last two INIS Training Seminars, Croatia showed some initiatives to start with a nuclear knowledge preservation project which will emphasised importance and value of tacit knowledge.(author)

  13. Knowledge in action in weaving

    Directory of Open Access Journals (Sweden)

    Viveka Berggren Torell

    2014-04-01

    Full Text Available The project “Design, craft and culture” had the purpose of co-production of knowledge between the University of Borås and the small-scale enterprise Vävkompaniet (The weaving company. The practitioners’ wanted to get insights into competences previously “hidden” in their knowledge in action; competences that could be the base for development of products and ways to reach customers. From academic point of view the main goal was to produce films aimed shedding light on knowledge in action. The result is four educational films aimed at students.This article is based on interpretations of films and interviews from places where the handweavers produce their products. A researcher and a weaving teacher studied their work, while the photographer filmed the artisans’ body movements. Questions and words, in a language which fits the events of the practice, can make practitioners sharpen their attention and direct it at critical points in the practice that they accomplish. By interviews done in a conversation-like way during observations, a space for such reflections was created. The weavers shared meanings on their position in the field of craft and detailed descriptions of crafting practices with the research team. Regarding the design process, because of their material rather than conceptual approach to craftwork, the weavers brought up the importance of sample weaving. While work with dressing the looms and weaving then continued many empirical examples of aspects of knowledge in action could be observed. The importance of routine, rhythm, bodily skills, senses, judgement and experience are brought up in the text.Key words: textile craft, weaving, tacit knowledge, knowledge in action, senses, visual ethnography

  14. PENGARUH EMOTIONAL INTELLEGENCE, KNOWLEDGE SHARING DAN TEAM CONFLICT TERHADAP TEAM PERFORMANCE DI RUMAH SAKIT UNDATA PALU

    Directory of Open Access Journals (Sweden)

    Lukman Setiawan

    2017-08-01

    Full Text Available This research aimed to: (1 analyze the influence of emotional intellegence to performance team at Undata Hospital, (2 to analyze the influence of Knowledge Sharing to the performance team at Undata Hospital, (3 to analyze the influence of  team conflict to the team Performance at Undata Hospital, (4 to analyze the influence of emotional intellegence, Knowledge Sharing and team Conflict to the team Performance at Undata Hospital, (5 to know the dominant variable affecting the performance team at Undata Hospital. This study uses primary data through survey as many as 31 employees of the leadership element as a sample, the survey conducted for 2 (two months of May s.d July 2017. Data were analyzed using the program SPSS.22 The results showed that: (1 Emotional Intelligence and knowledge sharing have positive and significant influence on performance team at Undata Hospital, (2 Emotional Intellegence dominant influence to performance team at Undata Hospital. This means that emotional intellegence, knowledge sharing and team conflict can improve team performance at Undata Hospital with scientific facts found in this study indicate that emotional intellegence is the dominant variable of influence on team performance at Undata Hospital

  15. Implementing knowledge management at the Swiss Nuclear Safety Inspectorate (HSK)

    International Nuclear Information System (INIS)

    Schwarz, G.F.; Veyre, J.C.

    2007-01-01

    The Swiss Nuclear Safety Inspectorate (HSK) currently faces a generation change. In the years 2005 to 2007 up to 15 retirements of experienced experts are anticipated. Within only three years HSK will have to replace one third of its management and will at the same time loose valuable know-how. Experience has taught us that it becomes increasingly difficult to replace the leaving employees by qualified specialists. Consequently recruitment and training of new staff members becomes more time-consuming and expensive. HSK considers knowledge management to be a valuable tool in order to cope with this change. Therefore a concept has been developed, which evaluates the existing or planned elements of knowledge management considering the amount of work, the benefit and the feasibility and combining them to an efficient system. By doing so HSK encountered two specific problems: - Generally there is rather too much information than too little within an organization. However the information available is not in the required form. Much knowledge is stored unstructured in the offices of the experts and can therefore only be accessed with their aid. Since it is very expensive to compile and collate any unstructured information, it is absolutely important to identify the valuable knowledge of the organization. One must permanently assure that the necessary knowledge is present and that information no longer required is removed from the system. - Knowledge is not only explicit. A large portion of knowledge is tacit in the heads of the employees. It is very difficult to convert this tacit knowledge into an explicit form. It can therefore not be processed electronically not even with the best data base systems and search engines. In this context, technology is important but technology alone can not resolve every problem. Personnel development is just as important. Ways must be found to pass on tacit knowledge within the staff. With its management system HSK possesses a powerful

  16. Employee participation in knowledge sharing and change solutions through enterprise social media

    DEFF Research Database (Denmark)

    Andersen, Mona Agerholm; Agerdal-Hjermind, Annette; Valentini, Chiara

    Purpose - This paper explores the relationship between the participative style of the immediate manager and employees’ motivation to participate on enterprise social media both in daily knowledge sharing activities and in relation to organizational change solutions. Methodology - This project.......046). Findings - The data shows a positive relationship between the participative style of the immediate manager and the employees’ motivation to participate on enterprise social media both in daily knowledge sharing activities and in creating and discussing change solutions. Key words: Internal social media...... is based on a quantitative study in a global Danish company with approximately 18,000 employees worldwide. The company has a strategic focus on implementing social collaboration platforms to create a global working culture. An online survey was conducted globally and a total of 1.046 employees replied (n=1...

  17. Knowledge sharing through social media: Investigating trends and technologies in a global marketing and advertising research company

    Directory of Open Access Journals (Sweden)

    Dina Adamovic

    2012-07-01

    Objective: The objective of this study was to investigate trends in knowledge-sharing technologies in Nielsen. Method: The researchers distributed semi-structured questionnaires to a sample of employees in Nielsen’s Television Audience Measurement Department. They also conducted interviews with specific employees in this department to gain a better understanding of employees’ attitudes toward, and perceptions of, the use of social media tools for creating a knowledgesharing culture at Nielsen. The researchers validated the data to see whether it could support the research and used triangulation to create a holistic view of the data they received from the questionnaires. Results: The findings of the study revealed that respondents had a positive attitude to sharing knowledge with one another through using social media tools. However, some respondents thought that technology, in general, was ‘the tree of good and evil’. The survey findings showed that Nielsen did have social media tools. However, not all employees were aware of these tools or were willing to use the tools to share knowledge. This study highlighted the possible advantages of the social media for sharing knowledge and how Nielsen could use the tools more widely. Conclusion: In order for a knowledge sharing culture to thrive at Nielsen, its employees need to engage more with social media tools in their business practices.

  18. Tacit Information Literacies in Beginning College Students: Research Pedagogy in Geography

    Science.gov (United States)

    Bauch, Nicholas; Sheldon, Christina

    2014-01-01

    Whereas instruction on how to conduct original research can build on beginning college students' tacit information literacies, the explicit articulation of existing processes for information gathering is rarely elicited by instructors prior to students' submission of a final research paper. In this essay, authors Nicholas Bauch and Christina…

  19. The Knowledge Sharing Based on PLIB Ontology and XML for Collaborative Product Commerce

    Science.gov (United States)

    Ma, Jun; Luo, Guofu; Li, Hao; Xiao, Yanqiu

    Collaborative Product Commerce (CPC) has become a brand-new commerce mode for manufacture. In order to promote information communication with each other more efficiently in CPC, a knowledge-sharing framework based on PLIB (ISO 13584) ontology and XML was presented, and its implementation method was studied. At first, according to the methodology of PLIB (ISO 13584), a common ontology—PLIB ontology was put forward which provide a coherent conceptual meaning within the context of CPC domain. Meanwhile, for the sake of knowledge intercommunion via internet, the PLIB ontology formalization description by EXPRESS mode was converted into XML Schema, and two mapping methods were presented: direct mapping approach and meta-levels mapping approach, while the latter was adopted. Based on above work, a parts resource knowledge-sharing framework (CPC-KSF) was put forward and realized, which has been applied in the process of automotive component manufacturing collaborative product commerce.

  20. Application of Topic Map on Knowledge Organization

    Directory of Open Access Journals (Sweden)

    Sou-shan Wu

    2003-06-01

    Full Text Available Knowledge management (KM has received much attention from both academics and practitioners in the past few years. Following the KM trend, many organizations have built their own knowledge repositories or data warehouses. However, information or knowledge is still scattered everywhere without being properly managed. The rapid growth of the Internet accelerates the creation of unstructured and unclassified information and causes the explosion of information overload. The effort of browsing information through general-purpose search engines turns out to be tedious and painstaking. Hence, an effective technology to solve this information retrieval problem is much needed. The purpose of this research is to explore the application of text mining technique in organizing knowledge stored in unstructured natural language text documents. Major components of text mining techniques required for topic map in particular will be presented in detail.Two sets of unstructured documents are utilized to demonstrate the usage of SOM for topic categorization. The first set of documents is a collection of speeches given by Y.C. Wang, Chairman of the Taiwan Plastics Group, and the other is the collection of all laws and regulations related to securities and future markets in Taiwan. We also try to apply text mining to these two sets of documents to generate their respective topic maps, thus revealing the differences between organizing explicit and tacit knowledge as well as the difficulties associated with tacit knowledge.[Article content in Chinese