WorldWideScience

Sample records for service oriented information

  1. Service oriented architecture governance tools within information security

    OpenAIRE

    2012-01-01

    M.Tech. Service Oriented Architecture has many advantages. For example, organisations can align business with Information Technology, reuse the developed functionality, reduce development and maintain cost for applications. Organisations adopt Service Oriented Architecture with the aim of automating and integrating business processes. However, it has information security vulnerabilities that should be considered. For example, applications exchange information across the Internet, where it ...

  2. The New Global Information Economy: Implications and Recommendations for Service-Oriented Architectures (SOAs)

    National Research Council Canada - National Science Library

    Bass, Tim; Donahue, William

    2005-01-01

    Service-oriented architecture (SOA), a term often used today in conjunction with net-centric operations, implies that existing and future DoD information capabilities will be engineered to publish product and/or service offerings...

  3. 75 FR 14183 - Office of Community Oriented Policing Services; Agency Information Collection Activities...

    Science.gov (United States)

    2010-03-24

    ... information collection under review: COPS' Rural Law Enforcement National Training Assessment. The Department of Justice (DOJ) Office of Community Oriented Policing Services (COPS) will be submitting the... DEPARTMENT OF JUSTICE [OMB Number 1103-NEW] Office of Community Oriented Policing Services; Agency...

  4. Product-oriented design theory for digital information services: A literature review.

    NARCIS (Netherlands)

    Wijnhoven, Alphonsus B.J.M.; Kraaijenbrink, Jeroen

    2008-01-01

    Purpose – The purpose of this paper is to give a structured literature review, design concepts, and research propositions related to a product-oriented design theory for information services. Information services facilitate the exchange of information goods with or without transforming these goods.

  5. The New Global Information Economy: Implications and Recommendations for Service-Oriented Architectures (SOAs)

    National Research Council Canada - National Science Library

    Bass, Tim; Donahue, William

    2005-01-01

    ... to fast changing mission and business needs. The large-scale service-oriented architectures that DoD planners envision are designed to lower barriers to dynamic information sharing and improve content quality, quantity and propriety...

  6. Informal learning processes in support of clinical service delivery in a service-oriented community pharmacy.

    Science.gov (United States)

    Patterson, Brandon J; Bakken, Brianne K; Doucette, William R; Urmie, Julie M; McDonough, Randal P

    The evolving health care system necessitates pharmacy organizations' adjustments by delivering new services and establishing inter-organizational relationships. One approach supporting pharmacy organizations in making changes may be informal learning by technicians, pharmacists, and pharmacy owners. Informal learning is characterized by a four-step cycle including intent to learn, action, feedback, and reflection. This framework helps explain individual and organizational factors that influence learning processes within an organization as well as the individual and organizational outcomes of those learning processes. A case study of an Iowa independent community pharmacy with years of experience in offering patient care services was made. Nine semi-structured interviews with pharmacy personnel revealed initial evidence in support of the informal learning model in practice. Future research could investigate more fully the informal learning model in delivery of patient care services in community pharmacies. Copyright © 2016 Elsevier Inc. All rights reserved.

  7. E-health and healthcare enterprise information system leveraging service-oriented architecture.

    Science.gov (United States)

    Hsieh, Sung-Huai; Hsieh, Sheau-Ling; Cheng, Po-Hsun; Lai, Feipei

    2012-04-01

    To present the successful experiences of an integrated, collaborative, distributed, large-scale enterprise healthcare information system over a wired and wireless infrastructure in National Taiwan University Hospital (NTUH). In order to smoothly and sequentially transfer from the complex relations among the old (legacy) systems to the new-generation enterprise healthcare information system, we adopted the multitier framework based on service-oriented architecture to integrate the heterogeneous systems as well as to interoperate among many other components and multiple databases. We also present mechanisms of a logical layer reusability approach and data (message) exchange flow via Health Level 7 (HL7) middleware, DICOM standard, and the Integrating the Healthcare Enterprise workflow. The architecture and protocols of the NTUH enterprise healthcare information system, especially in the Inpatient Information System (IIS), are discussed in detail. The NTUH Inpatient Healthcare Information System is designed and deployed on service-oriented architecture middleware frameworks. The mechanisms of integration as well as interoperability among the components and the multiple databases apply the HL7 standards for data exchanges, which are embedded in XML formats, and Microsoft .NET Web services to integrate heterogeneous platforms. The preliminary performance of the current operation IIS is evaluated and analyzed to verify the efficiency and effectiveness of the designed architecture; it shows reliability and robustness in the highly demanding traffic environment of NTUH. The newly developed NTUH IIS provides an open and flexible environment not only to share medical information easily among other branch hospitals, but also to reduce the cost of maintenance. The HL7 message standard is widely adopted to cover all data exchanges in the system. All services are independent modules that enable the system to be deployed and configured to the highest degree of flexibility

  8. SANDS: a service-oriented architecture for clinical decision support in a National Health Information Network.

    Science.gov (United States)

    Wright, Adam; Sittig, Dean F

    2008-12-01

    In this paper, we describe and evaluate a new distributed architecture for clinical decision support called SANDS (Service-oriented Architecture for NHIN Decision Support), which leverages current health information exchange efforts and is based on the principles of a service-oriented architecture. The architecture allows disparate clinical information systems and clinical decision support systems to be seamlessly integrated over a network according to a set of interfaces and protocols described in this paper. The architecture described is fully defined and developed, and six use cases have been developed and tested using a prototype electronic health record which links to one of the existing prototype National Health Information Networks (NHIN): drug interaction checking, syndromic surveillance, diagnostic decision support, inappropriate prescribing in older adults, information at the point of care and a simple personal health record. Some of these use cases utilize existing decision support systems, which are either commercially or freely available at present, and developed outside of the SANDS project, while other use cases are based on decision support systems developed specifically for the project. Open source code for many of these components is available, and an open source reference parser is also available for comparison and testing of other clinical information systems and clinical decision support systems that wish to implement the SANDS architecture. The SANDS architecture for decision support has several significant advantages over other architectures for clinical decision support. The most salient of these are:

  9. Clinical decision support for whole genome sequence information leveraging a service-oriented architecture: a prototype.

    Science.gov (United States)

    Welch, Brandon M; Rodriguez-Loya, Salvador; Eilbeck, Karen; Kawamoto, Kensaku

    2014-01-01

    Whole genome sequence (WGS) information could soon be routinely available to clinicians to support the personalized care of their patients. At such time, clinical decision support (CDS) integrated into the clinical workflow will likely be necessary to support genome-guided clinical care. Nevertheless, developing CDS capabilities for WGS information presents many unique challenges that need to be overcome for such approaches to be effective. In this manuscript, we describe the development of a prototype CDS system that is capable of providing genome-guided CDS at the point of care and within the clinical workflow. To demonstrate the functionality of this prototype, we implemented a clinical scenario of a hypothetical patient at high risk for Lynch Syndrome based on his genomic information. We demonstrate that this system can effectively use service-oriented architecture principles and standards-based components to deliver point of care CDS for WGS information in real-time.

  10. Evaluation of trauma service orientation.

    Science.gov (United States)

    Schott, Eric

    2010-02-01

    Orientation of residents to clinical services may be criticized as cumbersome, dull, and simplytoo much information. With the mandated resident-hour restrictions, the question arose: Do residents perceive the orientation to our trauma service as worthwhile? Residents attend a standardized orientation lecture on the first day of the rotation. Three weeks later, an eight-item, five-point Likert-scale survey is distributed to assess the residents' perceptions of the value of the orientation. Responses to each item were examined. Fifty-four (92%) of the residents completed the questionnaire between September 2005 and August 2006. Most indicated that orientation was helpful (85%), the Trauma Resuscitation DVD was informative (82%), the review of procedures was helpful (82%), and the instructor's knowledge was adequate (94%). Most (92%) disagreed with the statement that orientation should not be offered. Careful attention to orientation content and format is important to the perception that the orientation is worthwhile.

  11. A scalable healthcare information system based on a service-oriented architecture.

    Science.gov (United States)

    Yang, Tzu-Hsiang; Sun, Yeali S; Lai, Feipei

    2011-06-01

    Many existing healthcare information systems are composed of a number of heterogeneous systems and face the important issue of system scalability. This paper first describes the comprehensive healthcare information systems used in National Taiwan University Hospital (NTUH) and then presents a service-oriented architecture (SOA)-based healthcare information system (HIS) based on the service standard HL7. The proposed architecture focuses on system scalability, in terms of both hardware and software. Moreover, we describe how scalability is implemented in rightsizing, service groups, databases, and hardware scalability. Although SOA-based systems sometimes display poor performance, through a performance evaluation of our HIS based on SOA, the average response time for outpatient, inpatient, and emergency HL7Central systems are 0.035, 0.04, and 0.036 s, respectively. The outpatient, inpatient, and emergency WebUI average response times are 0.79, 1.25, and 0.82 s. The scalability of the rightsizing project and our evaluation results show that the SOA HIS we propose provides evidence that SOA can provide system scalability and sustainability in a highly demanding healthcare information system.

  12. A Service Oriented Architecture Approach to Achieve Interoperability between Immunization Information Systems in Iran.

    Science.gov (United States)

    Hosseini, Masoud; Ahmadi, Maryam; Dixon, Brian E

    2014-01-01

    Clinical decision support (CDS) systems can support vaccine forecasting and immunization reminders; however, immunization decision-making requires data from fragmented, independent systems. Interoperability and accurate data exchange between immunization information systems (IIS) is an essential factor to utilize Immunization CDS systems. Service oriented architecture (SOA) and Health Level 7 (HL7) are dominant standards for web-based exchange of clinical information. We implemented a system based on SOA and HL7 v3 to support immunization CDS in Iran. We evaluated system performance by exchanging 1500 immunization records for roughly 400 infants between two IISs. System turnaround time is less than a minute for synchronous operation calls and the retrieved immunization history of infants were always identical in different systems. CDS generated reports were accordant to immunization guidelines and the calculations for next visit times were accurate. Interoperability is rare or nonexistent between IIS. Since inter-state data exchange is rare in United States, this approach could be a good prototype to achieve interoperability of immunization information.

  13. Security Issues for Intelligence Information System based on Service-Oriented Architecture

    OpenAIRE

    Ackoski, Jugoslav; Trajkovik, Vladimir; Davcev, Danco

    2011-01-01

    Security is important requirement for service-oriented architecture (SOA), because SOA considers widespread services on different location and diverse operational platforms. Main challenge for SOA Security still drifts around “clouds” and that is insufficient frameworks for security models based on consistent and convenient methods. Contemporary security architectures and security protocols are in the phase of developing. SOA based systems are characterized with differences ...

  14. Changing Information Management in Product-Service System PLM: Customer-Oriented Strategy

    OpenAIRE

    Smirnov , Alexander; Shilov , Nikolay; Oroszi , Andreas; Sinko , Mario; Krebs , Thorsten

    2017-01-01

    Part 11: Product, Service, Systems (PSS); International audience; Increasing competition and appearance of new information and communication technologies makes companies to introduce new production and marketing models. The paper shares the experiences of improving PLM information management at an automation equipment manufacturer caused by implementation of product-service systems and their customer-driven configuration. Though the research results are based on the analysis of one company, t...

  15. Newborn screening healthcare information system based on service-oriented architecture.

    Science.gov (United States)

    Hsieh, Sung-Huai; Hsieh, Sheau-Ling; Chien, Yin-Hsiu; Weng, Yung-Ching; Hsu, Kai-Ping; Chen, Chi-Huang; Tu, Chien-Ming; Wang, Zhenyu; Lai, Feipei

    2010-08-01

    In this paper, we established a newborn screening system under the HL7/Web Services frameworks. We rebuilt the NTUH Newborn Screening Laboratory's original standalone architecture, having various heterogeneous systems operating individually, and restructured it into a Service-Oriented Architecture (SOA), distributed platform for further integrity and enhancements of sample collections, testing, diagnoses, evaluations, treatments or follow-up services, screening database management, as well as collaboration, communication among hospitals; decision supports and improving screening accuracy over the Taiwan neonatal systems are also addressed. In addition, the new system not only integrates the newborn screening procedures among phlebotomy clinics, referral hospitals, as well as the newborn screening center in Taiwan, but also introduces new models of screening procedures for the associated, medical practitioners. Furthermore, it reduces the burden of manual operations, especially the reporting services, those were heavily dependent upon previously. The new system can accelerate the whole procedures effectively and efficiently. It improves the accuracy and the reliability of the screening by ensuring the quality control during the processing as well.

  16. Design for Distributed Moroccan Hospital Pharmacy Information Environment with Service Oriented Architecture

    OpenAIRE

    Omrana, Hajar; Nassiri, Safae; Belouadha, Fatima-Zahra; Roudiés, Ounsa

    2012-01-01

    In the last five years, Moroccan e-health system has focused on improving the quality of patient care services by making use of advanced Information and Communications Technologies (ICT) solutions. In actual fact, achieving runtime and efficient information sharing, through large-scale distributed environments such as e-health system, is not a trivial task. It seems to present many issues due to the heterogeneity and complex nature of data resources. This concerns, in particular, Moroccan Hos...

  17. A Study on the Information and Telecommunication Services of Ukraine as an Export-Oriented Sector of the Economy

    Directory of Open Access Journals (Sweden)

    Rahman Mahbubur S.

    2017-05-01

    Full Text Available The aim of the article is to study the current status, main problems and prospects for the development of the information and telecommunication services of Ukraine at the domestic and foreign markets as an export-oriented branch of the economy. The statistical indicators of the industry structure in the dynamics at the domestic and foreign markets, the contribution to GDP and employment were analyzed; the matrix and correlation analyses were performed and, on the base of the results, forecast models for the development of indicators for sales, exports and staff costs were constructed. Recommendations on prospective directions of development of IT services and software, use of the key advantages of the industry for the development of the export-oriented sector of the national economy are offered.

  18. Strategies for Establishing Service Oriented Design in Organizations

    OpenAIRE

    Aier, Stephan

    2012-01-01

    Service orientation is a broadly discussed design paradigm for information systems engineering. Only recently there have been several contributions to individual dimensions of service orientation like service definition, service modeling, service management or service governance. However, a combination of useful solutions for partial problems might not constitute an effective overall approach to service orientation. We argue that the establishment of service orientation is a wicked [design] p...

  19. Leveraging Service Oriented Architecture to Enhance Information Sharing for Surface Transportation Security

    Science.gov (United States)

    2008-09-01

    Fire and Emergency Management Services, Suffolk County Sheriff’s Department, the U.S. Attorney’s Office, the Bureau of Alcohol, Tobacco and Firearms...mass transit services. These include express and regular bus service, a downtown Skyway monorail , a trolley service and the Stadium Shuttle for various...safety related incidents rather than security, including transportation disruptions due to derailments, accidents, fires , hazardous materials spills

  20. Business service modeling for the service-oriented enterprise

    NARCIS (Netherlands)

    Jayasinghe Arachchig, J.; Weigand, H.; Jeusfeld, M.A.

    2012-01-01

    Service-oriented architectures are the upcoming business standard for realizing enterprise information systems, thus creating a need for analysis and design methods that are truly service-oriented. Most research on this topic so far takes a strict software engineering perspective. For a proper

  1. EVALUATION OF UTILIZING SERVICE ORIENTED ARCHITECTURE AS A SUITABLE SOLUTION TO ALIGN UNIVERSITY MANAGEMENT INFORMATION SYSTEMS AND LEARNING MANAGEMENT SYSTEMS

    Directory of Open Access Journals (Sweden)

    A. M. RIAD

    2009-10-01

    Full Text Available To help universities achieve their goals, it is important to align managerial functionalities side by side with educational aspects. Universities consume University Management Information Systems (UMIS to handle managerial aspects as they do with Learning Management Systems (LMS to achieve learning objectives. UMIS advances LMS by decades and has reached stable and mature consistency level. LMS is the newly acquired solution in Universities; compared to UMIS, and so adopting LMSs in universities can be achieved via three different deployment approaches. First approach believes in LMS ability to replace UMIS and performing its functionalities. Second approach presents the idea of extending UMIS to include LMS functionalities. Third approach arises from the shortages of the two proposed approaches and present integration between both as the appropriate deployment approach. Service Oriented Architecture (SOA is a design pattern that can be used as a suitable architectural solution to align UMIS and LMS. SOA can be utilized in universities to overcome some of information systems’ challenges like the integration between UMIS and LMS. This paper presents the current situation at Mansoura University; Egypt, presents integration as the most suitable solution, and evaluates three different implementation techniques: Dynamic Query, Stored Procedure, and Web services. Evaluation concludes that though SOA enhanced many different aspects of both UMIS and LMS; and consequently university overall. It is not recommended to adopt SOA via Web services as the building unit of the system, but as the interdisciplinary interface between systems.

  2. Information Service.

    Science.gov (United States)

    Scofield, James

    Newspaper librarians discussed the public use of their newspapers' libraries. Policies run the gamut from well-staffed public information services, within or outside the newspaper library, to no service at all to those outside the staff of the paper. Problems of dealing with tax and law enforcement agencies were covered, as well as cooperative…

  3. Architecting Service-Oriented Systems

    Science.gov (United States)

    2011-08-01

    Abstract Service orientation is an approach to software systems development that has become a popular way to implement distributed, loosely coupled...runtime. The later you defer binding the more flexibility service providers and service consumers have to develop their software systems independently...Enterprise Service Bus An Enterprise Service Bus (ESB) is a software pattern that can be part of a SOA infrastructure and acts as an intermediary

  4. Leveraging Service Oriented Architecture to Enhance Information Sharing for Surface Transportation Security

    National Research Council Canada - National Science Library

    Chatterjee, Ash

    2008-01-01

    .... These were analyzed to identify gaps in information sharing practices and technology. Requirements for the architecture were established to close the gaps, accounting for the variability in size, capability, risk and ownership characteristics of MTS...

  5. Security for service oriented architectures

    CERN Document Server

    Williams, Walter

    2014-01-01

    Although integrating security into the design of applications has proven to deliver resilient products, there are few books available that provide guidance on how to incorporate security into the design of an application. Filling this need, Security for Service Oriented Architectures examines both application and security architectures and illustrates the relationship between the two. Supplying authoritative guidance on how to design distributed and resilient applications, the book provides an overview of the various standards that service oriented and distributed applications leverage, includ

  6. From service-oriented architecture to service-oriented enterprise

    NARCIS (Netherlands)

    van Sinderen, Marten J.; Cordeiro, J.; Ivanov, I.; Shishkov, Boris

    2009-01-01

    Service-Oriented Architecture (SOA) was originally motivated by enterprise demands for better business-technology alignment and higher flexibility and reuse. SOA evolved from an initial set of ideas and principles to Web services (WS) standards now widely accepted by industry. The next phase of SOA

  7. Improving Civil-Military Information Sharing in Peace Support Operations Using a Service-Oriented Approach

    Science.gov (United States)

    2011-06-01

    solutions that operate reliable under adverse conditions including a bandwidth-limited environment, and provide them with customised information...236 Klein, G. (1998) Sources of Power: How people make decisions, MIT Press, Cambridge, Mass ., USA, 1998 NATO (2007) NATO Architecture Framework

  8. ROME4U - A service-oriented process-aware information system for mobile devices

    NARCIS (Netherlands)

    Russo, A.; Mecella, M.; Leoni, de M.

    2012-01-01

    Nowadays, process-aware information systems (PAISs) are widely used for the management of ‘administrative’ processes characterized by clear and well-defined structures. Besides those scenarios, PAISs can be used also in mobile and pervasive scenarios, where process participants can be only equipped

  9. Service Oriented Integration of Distributed Heterogeneous IT Systems in Production Engineering Using Information Standards and Linked Data

    Directory of Open Access Journals (Sweden)

    Navid Shariat Zadeh

    2017-01-01

    Full Text Available While design of production systems based on digital models brings benefits, the communication of models comes with challenges since models typically reside in a heterogeneous IT environment using different syntax and semantics. Coping with heterogeneity requires a smart integration strategy. One main paradigm to integrate data and IT systems is to deploy information standards. In particular, ISO 10303 STEP has been endorsed as a suitable standard to exchange a wide variety of product manufacturing data. One the other hand, service-oriented tool integration solutions are progressively adopted for the integration of data and IT-tools, especially with the emergence of Open Services for Lifecycle Collaboration whose focus is on the linking of data from heterogeneous software tools. In practice, there should be a combination of these approaches to facilitate the integration process. Hence, the aim of this paper is to investigate the applications of the approaches and the principles behind them and try to find criteria for where to use which approach. In addition, we explore the synergy between them and consequently suggest an approach based on combination of them. In addition, a systematic approach is suggested to identify required level of integrations and their corresponding approaches exemplified in a typical IT system architecture in Production Engineering.

  10. A service-oriented distributed semantic mediator: integrating multiscale biomedical information.

    Science.gov (United States)

    Mora, Oscar; Engelbrecht, Gerhard; Bisbal, Jesus

    2012-11-01

    Biomedical research continuously generates large amounts of heterogeneous and multimodal data spread over multiple data sources. These data, if appropriately shared and exploited, could dramatically improve the research practice itself, and ultimately the quality of health care delivered. This paper presents DISMED (DIstributed Semantic MEDiator), an open source semantic mediator that provides a unified view of a federated environment of multiscale biomedical data sources. DISMED is a Web-based software application to query and retrieve information distributed over a set of registered data sources, using semantic technologies. It also offers a userfriendly interface specifically designed to simplify the usage of these technologies by non-expert users. Although the architecture of the software mediator is generic and domain independent, in the context of this paper, DISMED has been evaluated for managing biomedical environments and facilitating research with respect to the handling of scientific data distributed in multiple heterogeneous data sources. As part of this contribution, a quantitative evaluation framework has been developed. It consist of a benchmarking scenario and the definition of five realistic use-cases. This framework, created entirely with public datasets, has been used to compare the performance of DISMED against other available mediators. It is also available to the scientific community in order to evaluate progress in the domain of semantic mediation, in a systematic and comparable manner. The results show an average improvement in the execution time by DISMED of 55% compared to the second best alternative in four out of the five use-cases of the experimental evaluation.

  11. Secure Service Oriented Architectures (SOA) Supporting NEC [Architecture orientée service (SOA) gérant la NEC

    NARCIS (Netherlands)

    Meiler, P.P.; Schmeing, M.

    2009-01-01

    Combined scenario ; Data management ; Data processing ; Demonstrator ; Information systems ; Integrated systems ; Interoperability ; Joint scenario ; Network Enabled Capability (NEC) ; Operational effectiveness ; Operations research ; Scenarios ; Secure communication ; Service Oriented Architecture

  12. APPLICATION FRAMEWORK IN ENGINEERING SERVICE ORIENTED ARCHITECTURE SYSTEM SERVICE

    Directory of Open Access Journals (Sweden)

    Ade Hodijah

    2017-03-01

    Full Text Available The Service Engineering (SE is understood as a framework to create innovative services in application development of information technology approach to Service Oriented Architecture (SOA. Implementing SOA is required methodology to identify services that can be used again in the application and organization of a company. in this research, software development model used is object-oriented methodologies, SOA itself is a collection consisting of tools, technologies, frameworks, and best practices that facilitate the implementation of a service quickly. in a study this uses the tools of Business Process Management System (BPMS to support the implementation of service-oriented software. the purpose of this study is to produce a model of activities and artifacts of the application software development models of the SE with a case study Rate Loans. Validation to the design of the model is done through testing of the software produced. The results showed that the application of the SE in the development of service-oriented software can use the object-oriented methodology by providing additional value-added analysis and redesign of business processes to be implemented on a BPMS. BPMS usage of the application of the SE on the SOA has the advantage of visualization in the management of business processes.

  13. Model of service-oriented catering supply chain performance evaluation

    OpenAIRE

    Gou, Juanqiong; Shen, Guguan; Chai, Rui

    2013-01-01

    Purpose: The aim of this paper is constructing a performance evaluation model for service-oriented catering supply chain. Design/methodology/approach: With the research on the current situation of catering industry, this paper summarized the characters of the catering supply chain, and then presents the service-oriented catering supply chain model based on the platform of logistics and information. At last, the fuzzy AHP method is used to evaluate the performance of service-oriented catering ...

  14. Service orientation of the restaurant employees

    OpenAIRE

    Gagić, Snježana; Vuković-Jovičić, Ana; Petrović, Marko D.

    2017-01-01

    The service orientation program developed for restaurant employees can be a competitive advantage for a restaurant operation. Service orientation has been characterized as the disposition of employees to be helpful, thoughtful, considerate, and co-operative towards customers. Customer-oriented behaviors include: helping customers; helping customers to assess their needs; offering service that will satisfy those needs; describing services accurately; avoiding deceptive manipulations; and avoid...

  15. The Service Orientation and Employee’s Customer Orientation in Public Services Organizations

    OpenAIRE

    Andrada Iacob

    2015-01-01

    This paper explores the relationships between service orientation and employees’ customer orientation in public services organizations. First, we will review the relevant literature on service orientation and employee’s customer orientation. Based on this theory, the research hypothesis is formulated. The research results will be followed by conclusions, limitations and future directions. At the construct level, we found positive direct relationships between service orientation and employees’...

  16. Service-oriented business intelligence

    OpenAIRE

    Abelló Gamazo, Alberto; Romero Moral, Óscar

    2012-01-01

    The traditional way to manage Information Technologies (IT) in the companies is having a data center, and licensing monolithic applications based on the number of CPUs, allowed connections, etc. This also holds for Business Intelligence environments. Nevertheless, technologies have evolved and today other approaches are possible. Specifically, the service paradigm allows to outsource hardware as well as software in a pay-as-you-go model.

  17. Service-oriented Context-aware Framework

    Directory of Open Access Journals (Sweden)

    László Kovács

    2009-06-01

    Full Text Available Location- and context-aware services are emerging technologies in mobile and desktop environments, however, most of them are difficult to use and do not seem to be beneficial enough. Our research focuses on designing and creating a service-oriented framework that helps location- and context-aware, client-service type application development and use. Location information is combined with other contexts such as the users' history, preferences and disabilities. The framework also handles the spatial model of the environment (e.g. map of a room or a building as a context. The framework is built on a semantic backend where the ontologies are represented using the OWL description language. The use of ontologies enables the framework to run inference tasks and to easily adapt to new context types. The framework contains a compatibility layer for positioning devices, which hides the technical differences of positioning technologies and enables the combination of location data of various sources.

  18. Access control and service-oriented architectures

    NARCIS (Netherlands)

    Leune, C.J.

    2007-01-01

    Access Control and Service-Oriented Architectures" investigates in which way logical access control can be achieved effectively, in particular in highly dynamic environments such as service-oriented architectures (SOA's). The author combines state-of-the-art best-practice and projects these onto the

  19. Integrating traditional nursing service orientation content with electronic medical record orientation.

    Science.gov (United States)

    Harton, Brenda B; Borrelli, Larry; Knupp, Ann; Rogers, Necolen; West, Vickie R

    2009-01-01

    Traditional nursing service orientation classes at an acute care hospital were integrated with orientation to the electronic medical record to blend the two components in a user-friendly format so that the learner is introduced to the culture, processes, and documentation methods of the organization, with an opportunity to document online in a practice domain while lecture and discussion information is fresh.

  20. Business and scientific workflows a web service-oriented approach

    CERN Document Server

    Tan, Wei

    2013-01-01

    Focuses on how to use web service computing and service-based workflow technologies to develop timely, effective workflows for both business and scientific fields Utilizing web computing and Service-Oriented Architecture (SOA), Business and Scientific Workflows: A Web Service-Oriented Approach focuses on how to design, analyze, and deploy web service-based workflows for both business and scientific applications in many areas of healthcare and biomedicine. It also discusses and presents the recent research and development results. This informative reference features app

  1. Service-Oriented Strategies for Manufacturing Firms

    DEFF Research Database (Denmark)

    Tan, Adrian; McAloone, Tim C.; Matzen, Detlef

    2009-01-01

    This chapter establishes PSS (Product/Service-Systems) approaches in the context of manufacturing firms and their existing product-oriented business. PSS can be seen as a strategy for manufacturing firms to gain competitive advantage in the market, but what market conditions and organisational......, customers and partners in business planning and strategy to reap the full benefits. Finally a path to how manufacturers can make the change from product to service-orientation is traced....

  2. Evaluating a Service-Oriented Architecture

    Science.gov (United States)

    2007-09-01

    See the description on page 13. SaaS Software as a service ( SaaS ) is a software delivery model where customers don’t own a copy of the application... serviceability REST Representational State Transfer RIA rich internet application RPC remote procedure call SaaS software as a service SAML Security...Evaluating a Service -Oriented Architecture Phil Bianco, Software Engineering Institute Rick Kotermanski, Summa Technologies Paulo Merson

  3. Reliability Engineering for Service Oriented Architectures

    Science.gov (United States)

    2013-02-01

    Common Object Request Broker Architecture Ecosystem In software , an ecosystem is a set of applications and/or services that grad- ually build up over time...Enterprise Service Bus Foreign In an SOA context: Any SOA, service or software which the owners of the calling software do not have control of, either...SOA Service Oriented Architecture SRE Software Reliability Engineering System Mode Many systems exhibit different modes of operation. E.g. the cockpit

  4. Tutorial : service-oriented architecture (SOA) development for serious games

    NARCIS (Netherlands)

    Carvalho, M.B.; Hu, J.; Bellotti, F.; de Gloria, A.; Rauterberg, G.W.M.; Chorianopoulos, K.; Divitini, M.; Hauge, J.; Jaccheri, L.; Malaka, R.

    2015-01-01

    This tutorial aims to introduce the benefits of applying a service-oriented architecture (SOA) approach to serious games developers. For that end, we propose a hands-on session in which we will provide information on state-of-the-art services for serious games and guide developers in rethinking one

  5. Aspect oriented service composition for telecommunication applications

    NARCIS (Netherlands)

    Niemöller, Jörg

    2016-01-01

    This PhD dissertation investigates how to overcome the negative effects of cross cutting concerns in the development of composite service applications. It proposes a combination of dynamic aspect oriented programming with a rules driven service composition mechanism. This combination allows very

  6. Audit Techniques for Service Oriented Architecture Applications

    Directory of Open Access Journals (Sweden)

    Liviu Adrian COTFAS

    2010-01-01

    Full Text Available The Service Oriented Architecture (SOA approach enables the development of flexible distributed applications. Auditing such applications implies several specific challenges related to interoperability, performance and security. The service oriented architecture model is described and the advantages of this approach are analyzed. We also highlight several quality attributes and potential risks in SOA applications that an architect should be aware when designing a distributed system. Key risk factors are identified and a model for risk evaluation is introduced. The top reasons for auditing SOA applications are presented as well as the most important standards. The steps for a successful audit process are given and discussed.

  7. Service Oriented Architecture for High Level Applications

    International Nuclear Information System (INIS)

    Chu, P.

    2012-01-01

    Standalone high level applications often suffer from poor performance and reliability due to lengthy initialization, heavy computation and rapid graphical update. Service-oriented architecture (SOA) is trying to separate the initialization and computation from applications and to distribute such work to various service providers. Heavy computation such as beam tracking will be done periodically on a dedicated server and data will be available to client applications at all time. Industrial standard service architecture can help to improve the performance, reliability and maintainability of the service. Robustness will also be improved by reducing the complexity of individual client applications.

  8. Information Services Directory

    International Nuclear Information System (INIS)

    1986-08-01

    The Information Services Directory is intended to facilitate participation by states, affected Indian tribes and the public in the Civilian Radioactive Waste Management Program. The Directory is produced by the Information Services Division of the OCRWM's Office of Policy and Outreach and will be updated periodically. It is a reference document that identifies the sources of available program information

  9. Information Services Directory

    International Nuclear Information System (INIS)

    1985-11-01

    The Information Services directory is intended to facilitate participation by states, affected Indian tribes and the public in the Civilian Radioactive Waste Management program. The Directory is produced by the Information Services Division of the OCRWM's Office of Policy and Outreach and will be updated periodically. It is a reference document that identifies the sources of available program information

  10. Performance Monitoring Framework for Service Oriented System Lifecycle

    OpenAIRE

    Masood , Tehreem; Cherifi , Chantal; Moalla , Néjib

    2016-01-01

    International audience; Service oriented systems are highly dynamic systems composed of several web services. One of the most important challenges in service oriented systems is to deliver acceptable quality of service. For this purpose, it is required to monitor quality of service along different activities of service oriented system. Existing research focuses on specific activities but do not take into account all the activities of service oriented system together at the infrastructure leve...

  11. Service registry design: an information service approach

    NARCIS (Netherlands)

    Ferreira Pires, Luis; Wang, J.; van Oostrum, Arjen; Wijnhoven, Alphonsus B.J.M.

    2010-01-01

    A service registry is a Service-Oriented Architecture (SOA) component that keeps a ‘catalogue’ of available services. It stores service specifications so that these specifications can be found by potential users. Discussions on the design of service registries currently focus on technical issues,

  12. ORIENTATION TOWARD CUSTOMER FOR PUBLIC FOOD SERVICE

    Directory of Open Access Journals (Sweden)

    LIVIU ILIE FACALEATA

    2015-10-01

    Full Text Available In the context of accelerated economic globalization and hyper global competition, companies must have a high degree of orientation in the market, to know and respond quickly to volatile markets. In this context, the public food field is one marked by significant changes having regard to needs and consumer behavior. Public food services are designed to meet first the basic needs which causes certain private actions and a particular mechanism for the training of behavior with significant impact on the way in which the companies of public food should develop services and certain ambient which to contribute to the proper customer service. Moreover, these companies have aspecial relationship with customers, having regard to the direct interaction between supplier and customer. This present project aimsto identify good practice in the field of public food service regarding the implementation of the philosophy orientation on the marketplace. To achieve this goal has been used as methodology the analysis of the primary results from previous research in the fields of both market direction, as well as in the hospitality areas, analysis which has had as main objective a stock-taking of the models developed for the hospitality industry and compiling influence factors with impact on the "good service" of the client, but also integration of orientation principles toward market within the framework of these models.

  13. Information services and information processing

    Science.gov (United States)

    1975-01-01

    Attempts made to design and extend space system capabilities are reported. Special attention was given to establishing user needs for information or services which might be provided by space systems. Data given do not attempt to detail scientific, technical, or economic bases for the needs expressed by the users.

  14. Influence of employees' service-oriented behavior on service quality

    Directory of Open Access Journals (Sweden)

    Vučković Jelisaveta

    2015-01-01

    Full Text Available In order to constantly improve the quality of service program, organizations in tourism industry, have to pay special attention to managing employees' behavior, especially those in the first line of service provision and their direct superiors. Encouraging the employees towards service-oriented behavior is greatly determined by the adequate and consistent implementation of human resources management instruments. The subject of this research is an empirical examination of relations between employees' behavior in the service providing process and service quality. This research was conducted during 2012, in a five-star hotel 'Izvor', situated in Arandjelovac.

  15. Service Orientation in Holonic and Multi-Agent Manufacturing Control

    CERN Document Server

    Thomas, André; Trentesaux, Damien

    2012-01-01

    Service orientation is emerging nowadays at multiple organizational levels in enterprise business, and it leverages technology in response to the growing need for greater business integration, flexibility and agility of manufacturing enterprises. This book gathers contributions from scientists, researchers and industrialists on concepts, methods, frameworks and implementing issues addressing trends in the service orientation of control technology and management applied to manufacturing enterprise. It analyzes a Service Oriented Architecture (SOA) representing a technical architecture, a business modelling concept, a type of infrastructure, an integration source and a new way of viewing units of automation within the enterprise. The presents how SOA aligns the business world with the world of information technology in a way that makes both more effective.  

  16. Service-Oriented Security Framework for Remote Medical Services in the Internet of Things Environment.

    Science.gov (United States)

    Lee, Jae Dong; Yoon, Tae Sik; Chung, Seung Hyun; Cha, Hyo Soung

    2015-10-01

    Remote medical services have been expanding globally, and this is expansion is steadily increasing. It has had many positive effects, including medical access convenience, timeliness of service, and cost reduction. The speed of research and development in remote medical technology has been gradually accelerating. Therefore, it is expected to expand to enable various high-tech information and communications technology (ICT)-based remote medical services. However, the current state lacks an appropriate security framework that can resolve security issues centered on the Internet of things (IoT) environment that will be utilized significantly in telemedicine. This study developed a medical service-oriented frame work for secure remote medical services, possessing flexibility regarding new service and security elements through its service-oriented structure. First, the common architecture of remote medical services is defined. Next medical-oriented secu rity threats and requirements within the IoT environment are identified. Finally, we propose a "service-oriented security frame work for remote medical services" based on previous work and requirements for secure remote medical services in the IoT. The proposed framework is a secure framework based on service-oriented cases in the medical environment. A com parative analysis focusing on the security elements (confidentiality, integrity, availability, privacy) was conducted, and the analysis results demonstrate the security of the proposed framework for remote medical services with IoT. The proposed framework is service-oriented structure. It can support dynamic security elements in accordance with demands related to new remote medical services which will be diversely generated in the IoT environment. We anticipate that it will enable secure services to be provided that can guarantee confidentiality, integrity, and availability for all, including patients, non-patients, and medical staff.

  17. Service-Oriented Security Framework for Remote Medical Services in the Internet of Things Environment

    Science.gov (United States)

    Lee, Jae Dong; Yoon, Tae Sik; Chung, Seung Hyun

    2015-01-01

    Objectives Remote medical services have been expanding globally, and this is expansion is steadily increasing. It has had many positive effects, including medical access convenience, timeliness of service, and cost reduction. The speed of research and development in remote medical technology has been gradually accelerating. Therefore, it is expected to expand to enable various high-tech information and communications technology (ICT)-based remote medical services. However, the current state lacks an appropriate security framework that can resolve security issues centered on the Internet of things (IoT) environment that will be utilized significantly in telemedicine. Methods This study developed a medical service-oriented frame work for secure remote medical services, possessing flexibility regarding new service and security elements through its service-oriented structure. First, the common architecture of remote medical services is defined. Next medical-oriented secu rity threats and requirements within the IoT environment are identified. Finally, we propose a "service-oriented security frame work for remote medical services" based on previous work and requirements for secure remote medical services in the IoT. Results The proposed framework is a secure framework based on service-oriented cases in the medical environment. A com parative analysis focusing on the security elements (confidentiality, integrity, availability, privacy) was conducted, and the analysis results demonstrate the security of the proposed framework for remote medical services with IoT. Conclusions The proposed framework is service-oriented structure. It can support dynamic security elements in accordance with demands related to new remote medical services which will be diversely generated in the IoT environment. We anticipate that it will enable secure services to be provided that can guarantee confidentiality, integrity, and availability for all, including patients, non-patients, and medical

  18. People-oriented Information Visualization Design

    Science.gov (United States)

    Chen, Zhiyong; Zhang, Bolun

    2018-04-01

    In the 21st century with rapid development, in the wake of the continuous progress of science and technology, human society enters the information era and the era of big data, and the lifestyle and aesthetic system also change accordingly, so the emerging field of information visualization is increasingly popular. Information visualization design is the process of visualizing all kinds of tedious information data, so as to quickly accept information and save time-cost. Along with the development of the process of information visualization, information design, also becomes hotter and hotter, and emotional design, people-oriented design is an indispensable part of in the design of information. This paper probes information visualization design through emotional analysis of information design based on the social context of people-oriented experience from the perspective of art design. Based on the three levels of emotional information design: instinct level, behavior level and reflective level research, to explore and discuss information visualization design.

  19. Service-oriented product development strategies

    DEFF Research Database (Denmark)

    Tan, Adrian Ronald

    Manufacturing companies have traditionally focused their efforts on designing, developing and producing physical products for the market. Today, global competition, outsourcing and legislation commend that companies take greater responsibility of their products. This is driving some manufacturers...... to shift their business strategies from selling products (e.g. photocopying machines) to the provision of services (e.g. document services). Instead of the product itself, the activity and knowledge associated with the use of the product is perceived to be of more value to customers. In the research...... community, service-oriented approaches that embrace this change of business focus from individual products to total integrated customer solutions are termed Product/Service-Systems (PSS). The research in this thesis addresses the systematic design and development of PSS solutions in manufacturing firms...

  20. Classical Process diagrams and Service oriented Architecture

    Directory of Open Access Journals (Sweden)

    Milan Mišovič

    2013-01-01

    Full Text Available SOA (Service Oriented Architecture has played in the last two decades a very useful role in the design philosophy of the target software. The basic units of software for which the mentioned philosophy is valid are called services. Generally it is counted that the advance implementation of services is given by using so–called Web services that are on the platform of the Internet 2.0. Naturally, there has been counted also with the fact that the services will be used in software applications designed by professional programmers. Later, the concept of software services was supported by the enterprise concept of the SOE type (Service oriented Enterprise and by the creation of the SOA paradigm.Many computer scientists, including Thomas Erl – doyen of SOA, do not understand SOA either as an integrated technology or as a development methodology. Proofs of this statement are in the following definitions.SOA is a form of technology architecture that adheres to the principles of serviceorientation. When realized through the Web services technology platform, SOA establishes the potential to support and promote these principles throughout the business processes and automation domains of an enterprise (Erl, 2006. Thomas Erl (Erl, 2007 has expressed the idea of SOA implementation using the following definition.SOA establishes an architectural model that aides to enhance the efficiency, agility, and productivity of an enterprise by positioning services as the primary means through which solution logic is represented in support of the realization of strategic goals associated with service-oriented computing. Nevertheless the key principles, on which SOA is constructed (Erl, 2006, are not significantly reflected in any of the previous definitions. Some of the mentioned principles are still included at least in the more free definitions of SOA, for example (Barry, 2003.A service-oriented architecture is essentially a collection of services. These

  1. Overview of service oriented architecture: definition, use in ...

    African Journals Online (AJOL)

    Overview of service oriented architecture: definition, use in healthcare ... of service oriented architecture in Healthcare with focus on the pros and cons of its use as ... technologies adapted the required healthcare standards and challenges and ...

  2. Model of service-oriented catering supply chain performance evaluation

    Directory of Open Access Journals (Sweden)

    Juanqiong Gou

    2013-03-01

    Full Text Available Purpose: The aim of this paper is constructing a performance evaluation model for service-oriented catering supply chain. Design/methodology/approach: With the research on the current situation of catering industry, this paper summarized the characters of the catering supply chain, and then presents the service-oriented catering supply chain model based on the platform of logistics and information. At last, the fuzzy AHP method is used to evaluate the performance of service-oriented catering supply chain. Findings: With the analysis of the characteristics of catering supply chain, we construct the performance evaluation model in order to guarantee the food safety, logistics efficiency, price stability and so on. Practical implications: In order to evolve an efficient and effective service supply chain, it can not only used to own enterprise improvement, but also can be used for selecting different customers, to choose a different model of development. Originality/value: This paper has a new definition of service-oriented catering supply chain. And it offers a model to evaluate the performance of this catering supply chain.

  3. Service-oriented innovation in R&D

    NARCIS (Netherlands)

    Fisscher, O.A.M.; Wognum, P.M.

    2002-01-01

    In this article, the concept of service orientation in R&D is explored. Three forms of service-orientation are discussed integrated products, service offering, and service competence. The first form, integrated products, addresses the development of complex integrated products in which service

  4. Information Technology Service

    International Nuclear Information System (INIS)

    Ageron, M.; Boninchi, V.; Chartoire, M.; Combroux, A.; Giraud, N.; Jacquet, G.; Lagrange, B.; Malleret, S.; Martin, C.; Mas, J.; Morgue, M.; Ollivier, T.

    1998-01-01

    The information technology service works out the choices concerning the information technology systems of general use in the laboratory: computers, network, peripherals, workstations, software. It intervenes at the same time in the definition of the procedures and equipment specific to the research groups. The entire data acquisition is centralized by the service. The personnel is sharing the following two large directions of activities: - management of information technology park (setup, configuration and maintenance of the materials and soft ensemble, training and assistance afforded to users); - participation in software projects either in elaboration of applications or in realization and maintenance of specific tools

  5. Medical Service Information

    CERN Multimedia

    GS Department

    2010-01-01

    The Medical Service is pleased to inform you that a psychologist specialising in psychotherapy (member of the Swiss Federation of Psychologists- FSP), Mrs Sigrid Malandain, will be starting work at the CERN on 1 November 2010, in the premises of the Medical Service, Building 57-1-024. Members of CERN personnel can request individual consultations, by appointment, in French or in English, on Tuesdays and Thursdays by calling 78435 (Medical Service secretariat) or sending an e-mail to psychologist-me@cern.ch.

  6. Industry information service

    International Nuclear Information System (INIS)

    Yigit, Ipek

    1993-01-01

    BNF is the UK nuclear industry's representative organisation and its membership is inclusive of the entire civil nuclear industry in the Britain. BNF members include Britain's two nuclear electricity generating companies, Nuclear Electric and Scottish Nuclear, who between them manage the seventeen nuclear power stations which provide approximately 20% of the country's generating capacity. An important role of the Forum is to act as the information centre for the industry as a whole and during 1992, the Forum has strengthened its information service with the setting up of an extensive, computer-based network. The network has been established to provide an effective way of managing UK domestic nuclear-related issues and for maximising the news value of our industry's achievements. Equally important is the service's role as an international source of information - particularly when nuclear incidents occur outside the UK. The Forum also acts as an international exchange centre, disseminating technical information, for example, and by promptly providing accurate and comprehensive information to minimise the potential damage to public confidence in nuclear power generation which may be caused by any reported nuclear incidents. Recent examples of the successful operation of the BNF information service and its communications network have been the Leningradskya incident in March 1992 and the hurricane Andrew situation which developed at the end of August 1992

  7. IMPLEMENTATION OF SERVICE ORIENTED ARCHITECTURE USING ITIL BEST PRACTICES

    Directory of Open Access Journals (Sweden)

    A. WAHAB

    2015-06-01

    Full Text Available Service Oriented Architecture (SOA principles normally allows the software applications to integrate with other software applications by means of a service in order to achieve the reusability, interoperability and this can also reduce the time of the other applications, which results in the support of new or changed business processes. However the expectation with SOA based applications in enterprise system was quite extensive and which hasn’t been completely fulfilled for both IT and business. This paper proposes guidance in the implementation of SOA using the Information Technology Infrastructure Library (ITIL best practices and from this a realization will come about the planning, designing and operating the SOA.

  8. Service orientation for the design of HLA federations

    NARCIS (Netherlands)

    Cramp, A.J.; Berg, T.W. van den; Huiskamp, W.

    2014-01-01

    Service oriented modeling and simulation (M&S) is being pursued by many nations and organizations. Approaches being taken span from the provision of M&S tools and applications via -as-a-Service cloud computing technologies to the actual construction of M&S via service oriented techniques. Often

  9. Personalized Services Oriented towards Commercial Establishments

    Science.gov (United States)

    Marin Díaz, David; Rico Zuluaga, Alejandro; Carrillo-Ramos, Angela

    This paper presents the platform PlaSerEs, whose main objective is to provide information about the products y/o services offered by commercial establishments to their clients in a personalized way. This platform is structured in four layers: i) the adaptation layer, composed of four modules: the one of the context, the one of the access device, the one of the user and the one of the wireless connection. The latter is one of the main contributions of this work. ii) The general services layer, iii) the personalized services layer and iv) the application layer. In order to validate and to evaluate how PlaSerEs works, we developed a functional prototype for a restaurant.

  10. Wujiang's service-oriented family planning programme.

    Science.gov (United States)

    Zhu, H

    1995-08-01

    Wujiang City in south Jiangsu Province is a county-level city, well known for its economic development and effective family planning program. Family planning is practiced voluntarily by the people. The growth rate of the city's population has decreased to 5.47/1000; the proportion of planned births has increased to 98%; and the total fertility rate has declined to 1.5. There are 34 towns (and townships) and 883 administrative villages under the jurisdiction of the city. The living standard has improved significantly. The successful implementation of family planning is largely due to the quality services delivered to farmers, especially women of reproductive age. In an interview, Mme. Ji and Mme. Shen, chiefs of the Wujiang Family Planning Committee, describe the services they deliver. The information, education, and communication (IEC) program is focused on population schools (city, town, township, and village), which deliver information to middle school students, premarital youth, and women who are pregnant, lying-in, or menopausal. Pamphlets on marriage and reproductive health are published by the county population school. Family planning service centers, which deliver contraceptive and technical services, were established in every town and township in 1993. Ultrasound scans are available and have been used to diagnose diseases, including cancer. Over 3000 women have been helped. Misuse of fetal sex identification is banned. The Family Planning Committee and the technical service centers in the city provide counselling services on fewer, healthier births; maternal and child health care; reproductive health; and treatment of infertility. There are several kinds of insurance related to family planning; these include old age support for the parents of only-children, safety insurance for only-children, and old age insurance for newlyweds. The insurance premium is shared by the couple (100 yuan) and the township (400 yuan). Only-child couples, two-daughter families

  11. Service-oriented Software Defined Optical Networks for Cloud Computing

    Science.gov (United States)

    Liu, Yuze; Li, Hui; Ji, Yuefeng

    2017-10-01

    With the development of big data and cloud computing technology, the traditional software-defined network is facing new challenges (e.g., ubiquitous accessibility, higher bandwidth, more flexible management and greater security). This paper proposes a new service-oriented software defined optical network architecture, including a resource layer, a service abstract layer, a control layer and an application layer. We then dwell on the corresponding service providing method. Different service ID is used to identify the service a device can offer. Finally, we experimentally evaluate that proposed service providing method can be applied to transmit different services based on the service ID in the service-oriented software defined optical network.

  12. A Research Agenda for Service-Oriented Architecture (SOA): Maintenance and Evolution of Service-Oriented Systems

    Science.gov (United States)

    2010-03-01

    service consumers, and infrastructure. Techniques from any iterative and incremental software development methodology followed by the organiza- tion... Service -Oriented Architecture Environment (CMU/SEI-2008-TN-008). Software Engineering Institute, Carnegie Mellon University, 2008. http://www.sei.cmu.edu...Integrating Legacy Software into a Service Oriented Architecture.” Proceedings of the 10th European Conference on Software Maintenance (CSMR 2006). Bari

  13. 6th Workshop on Service Orientation in Holonic and Multi-Agent Manufacturing

    CERN Document Server

    Trentesaux, Damien; Thomas, André; Leitão, Paulo; Oliveira, José

    2017-01-01

    The book offers an integrated vision on Cloud and HPC, Big Data, Analytics and virtualization in computing-oriented manufacturing, combining information and communication technologies, service-oriented control of holonic architectures as well as enterprise integration solutions based on SOA principles. It is structured in eight parts, each one grouping research and trends in digital manufacturing and service oriented manufacturing control: Cloud and Cyber-Physical Systems for Smart Manufacturing, Reconfigurable and Self-organized Multi-Agent Systems for Industry and Service, Sustainability Issues in Intelligent Manufacturing Systems, Holonic and Multi-agent System Design for Industry and Service, Should Intelligent Manufacturing Systems be Dependable and Safe?, Service-oriented Management and Control of Manufacturing Systems, Engineering and Human Integration in Flexible and Reconfigurable Industrial Systems,Virtualization and Simulation in Computing-oriented Industry and Service.

  14. SOA Modeling Patterns for Service Oriented Discovery and Analysis

    CERN Document Server

    Bell, Michael

    2010-01-01

    Learn the essential tools for developing a sound service-oriented architecture. SOA Modeling Patterns for Service-Oriented Discovery and Analysis introduces a universal, easy-to-use, and nimble SOA modeling language to facilitate the service identification and examination life cycle stage. This business and technological vocabulary will benefit your service development endeavors and foster organizational software asset reuse and consolidation, and reduction of expenditure. Whether you are a developer, business architect, technical architect, modeler, business analyst, team leader, or manager,

  15. Information services directory

    International Nuclear Information System (INIS)

    1991-01-01

    Congress passed the Nuclear Waste Policy Act of 1982 (NWPA) and its amendments establishing the National policy for safely storing, transporting and disposing of spent nuclear fuel and high-level radioactive waste in a geologic repository. This legislation created the Office of Civilian Radioactive Waste Management (OCRWM) within the US Department of Energy (DOE) to develop an integrated system for the safe and efficient disposal of high-level radioactive waste. The NWPA, as amended, directs DOE to study in detail the Yucca Mountain site in Nevada as the only candidate site for the Nation's geologic repository. In Nevada, the DOE/OCRWM Yucca Mountain Site Characterization Project Office (YMPO) manages scientific investigations to determine the suitability of Yucca Mountain for effectively isolating radioactive waste from the public and the environment. This Information Services Directory is intended to facilitate dissemination of information. The Directory is produced by the Education and Information Division of OCRWM's Office of External Relations and will be updated periodically. This is the third such update since its issuance in August 1986. It is a reference document that lists the sources of program information available to States, Indian Tribes and the public

  16. Building web information systems using web services

    NARCIS (Netherlands)

    Frasincar, F.; Houben, G.J.P.M.; Barna, P.; Vasilecas, O.; Eder, J.; Caplinskas, A.

    2006-01-01

    Hera is a model-driven methodology for designing Web information systems. In the past a CASE tool for the Hera methodology was implemented. This software had different components that together form one centralized application. In this paper, we present a distributed Web service-oriented architecture

  17. Penetrating Internet Information Services (IIS).

    African Journals Online (AJOL)

    PROF. O. E. OSUAGWU

    2013-12-01

    Dec 1, 2013 ... Information Services (IIS) packages have been presented. Note that while some of ... encompasses a variety of services including FTP, SMTP ..... for Web-based Distributed Authoring ... denial-of-service vulnerabilities we have.

  18. Service orientation in holonic and multi agent manufacturing and robotics

    CERN Document Server

    Thomas, Andre; Trentesaux, Damien

    2013-01-01

    The book covers four research domains representing a trend for modern manufacturing control: Holonic and Multi-agent technologies for industrial systems; Intelligent Product and Product-driven Automation; Service Orientation of Enterprise’s strategic and technical processes; and Distributed Intelligent Automation Systems. These evolution lines have in common concepts related to service orientation derived from the Service Oriented Architecture (SOA) paradigm.     The service-oriented multi-agent systems approach discussed in the book is characterized by the use of a set of distributed autonomous and cooperative agents, embedded in smart components that use the SOA principles, being oriented by offer and request of services, in order to fulfil production systems and value chain goals.   A new integrated vision combining emergent technologies is offered, to create control structures with distributed intelligence supporting the vertical and horizontal enterprise integration and running in truly distributed ...

  19. Probability-Based Determination Methods for Service Waiting in Service-Oriented Computing Environments

    Science.gov (United States)

    Zeng, Sen; Huang, Shuangxi; Liu, Yang

    Cooperative business processes (CBP)-based service-oriented enterprise networks (SOEN) are emerging with the significant advances of enterprise integration and service-oriented architecture. The performance prediction and optimization for CBP-based SOEN is very complex. To meet these challenges, one of the key points is to try to reduce an abstract service’s waiting number of its physical services. This paper introduces a probability-based determination method (PBDM) of an abstract service’ waiting number, M l , and time span, τ i , for its physical services. The determination of M i and τ i is according to the physical services’ arriving rule and their overall performance’s distribution functions. In PBDM, the arriving probability of the physical services with the best overall performance value is a pre-defined reliability. PBDM has made use of the information of the physical services’ arriving rule and performance distribution functions thoroughly, which will improve the computational efficiency for the scheme design and performance optimization of the collaborative business processes in service-oriented computing environments.

  20. Contract-oriented software development for internet services

    DEFF Research Database (Denmark)

    Giambiagi, Pablo; Owe, Olaf; Ravn, Anders Peter

    2008-01-01

    COSoDIS (Contract-Oriented Software Development for Internet Services) develops novel approaches to implement and reason about contracts in service oriented architectures (SOA). The rationale is that system developers benefit from abstraction mechanisms to work with these architectures. Therefore...... the goal is to design and test system modeling and programming language tools to empower SOA developers to deploy highly dynamic, negotiable and monitorable Internet services....

  1. INTEGRATION OF VIRTUAL ENTERPRISES USING SERVICE ORIENTED ARCHITECTURE

    Directory of Open Access Journals (Sweden)

    Miladin Stefanovic

    2009-06-01

    Full Text Available Virtual enterprise integration (VEI is virtually the most critical success factor for making virtual enterprise (VE a real, competitive, and widely implemented organizational an d management concept. One of possible approaches in virtual enterprise integration is employment of web services. In this paper we will present process-oriented approach for developing an SOA for VEI. The general assumption of suggested approach is that service oriented architecture is based on business service and that business services mostly correspond to exchanged documentation in a real business system. CASE tool for web service specification is also presented.

  2. Testing in Service-Oriented Environments

    Science.gov (United States)

    2010-03-01

    software releases (versions, service packs, vulnerability patches) for one com- mon ESB during the 13-month period from January 1, 2008 through...impact on quality of service : Unlike traditional software compo- nents, a single instance of a web service can be used by multiple consumers. Since the...distributed, with heterogeneous hardware and software (SOA infrastructure, services , operating systems, and databases). Because of cost and security, it

  3. Understanding Service-Oriented Systems Using Dynamic Analysis

    NARCIS (Netherlands)

    Espinha, T.; Zaidman, A.; Gross, H.G.

    2011-01-01

    When trying to understand a system that is based on the principles of Service-Oriented Architecture (SOA), it is typically not enough to understand the individual services in the architecture, but also the interactions between the services. In this paper, we present a technique based on dynamic

  4. Methodological Support for Service-oriented Design with ISDL

    NARCIS (Netherlands)

    Quartel, Dick; Dijkman, R.M.; van Sinderen, Marten J.

    2004-01-01

    Currently, service-oriented computing is mainly technology-driven. Most developments focus on the technology that enables enterprises to describe, publish and compose application services, and to communicate with applications of other enterprises according to their service descriptions. In this

  5. Service-oriented infrastructure for scientific data mashups

    Science.gov (United States)

    Baru, C.; Krishnan, S.; Lin, K.; Moreland, J. L.; Nadeau, D. R.

    2009-12-01

    An important challenge in informatics is the development of concepts and corresponding architecture and tools to assist scientists with their data integration tasks. A typical Earth Science data integration request may be expressed, for example, as “For a given region (i.e. lat/long extent, plus depth), return a 3D structural model with accompanying physical parameters of density, seismic velocities, geochemistry, and geologic ages, using a cell size of 10km.” Such requests create “mashups” of scientific data. Currently, such integration is hand-crafted and depends heavily upon a scientist’s intimate knowledge of how to process, interpret, and integrate data from individual sources. In most case, the ultimate “integration” is performed by overlaying output images from individual processing steps using image manipulation software such as, say, Adobe Photoshop—leading to “Photoshop science”, where it is neither easy to repeat the integration steps nor to share the data mashup. As a result, scientists share only the final images and not the mashup itself. A more capable information infrastructure is needed to support the authoring and sharing of scientific data mashups. The infrastructure must include services for data discovery, access, and transformation and should be able to create mashups that are interactive, allowing users to probe and manipulate the data and follow its provenance. We present an architectural framework based on a service-oriented architecture for scientific data mashups in a distributed environment. The framework includes services for Data Access, Data Modeling, and Data Interaction. The Data Access services leverage capabilities for discovery and access to distributed data resources provided by efforts such as GEON and the EarthScope Data Portal, and services for federated metadata catalogs under development by projects like the Geosciences Information Network (GIN). The Data Modeling services provide 2D, 3D, and 4D modeling

  6. CONSEQUENCES OF EMPLOYEE’S CUSTOMER ORIENTATION IN PUBLIC SERVICES

    OpenAIRE

    Andrada IACOB

    2015-01-01

    The goal of this paper is to explore the consequences of employee’s customer orientation in public services organizations. We will start with a literature review of the theory of customer orientation measurement and the consequences of this orientation at organizational and individual level. Then, the research methodology and results are presented. Conclusions, research limitations and future directions are included at the end of the paper. We identified positive direct effects of the employe...

  7. THE MEDIATING EFFECT OF PROACTIVE MARKET ORIENTATION CAPABILITY IN ENTREPRENEURIAL ORIENTATION AND SERVICE INNOVATION

    OpenAIRE

    CANTALEANO, KAREN RAPHAELE; RODRIGUES, GRAZIELA PERRETTO; MARTINS, TOMAS SPARANO

    2018-01-01

    ABSTRACT Purpose: The purpose of this article is to verify the mediating effect of a proactive market orientation capability in the relationship between entrepreneurial orientation (EO) and service innovation in micro and small companies in the food-away from home sector. We analyzed the mediating effect of a marketing capability (proactive market capability) because, according to Morgan et al. (2009), a capability is an ability developed from a strategic orientation, and capabilities and or...

  8. Evaluating the impact of a service-oriented framework for healthcare interoperability.

    Science.gov (United States)

    Daskalakis, Stylianos; Mantas, John

    2008-01-01

    This paper describes the evaluation of a service-oriented prototype implementation. The prototype development aims to exploit the use of service-oriented concepts for achieving healthcare interoperability while it also attempts to move towards a virtual patient record paradigm. The proposed evaluation strategy investigates the adaptation of the DeLone and McLean model of information systems success with respect to service-oriented implementations. Specific service-oriented and virtual patient record characteristics were empirically encapsulated in the DeLone and McLean model and respective evaluation measures were produced. The proposed theoretical framework was utilized for conducting an empirical study amongst sixty two participants in order to observe their perceptions with respect to the hypothetical adoption of the prototype framework. The data gathered was analyzed using partial least squares. The generated results highlighted the importance of information quality whereas system quality did not prove to be a strong significant predictor in the overall model.

  9. Semantic Service Search, Service Evaluation and Ranking in Service Oriented Environment

    Science.gov (United States)

    Dong, Hai; Hussain, Farookh Khadeer; Chang, Elizabeth

    The theory of Service Oriented Environment (SOE) emerges with advanced connectivity of the Internet technologies, openness of business environment and prosperousness of business activities. Service, as a critical object impenetrating every corner of SOE, is a hot research topic in many research domains. Software Engineering (SE), as a subject in engineering field, its researchers pay more attention to supporting advanced technologies for promoting service activities in SOE. In this paper, we draw the position in the research field of semantic service search, service evaluation and ranking in SOE. By means of the case study and literature review research approach, we discover the research motivations and research issues in this field.

  10. Developing Distributed System With Service Resource Oriented Architecture

    Directory of Open Access Journals (Sweden)

    Hermawan Hermawan

    2012-06-01

    Full Text Available Service Oriented Architecture is a design paradigm in software engineering with which a distributed system is built for an enterprise. This paradigm aims at providing the system as a service through a protocol in web service technology, namely Simple Object Access Protocol (SOAP. However, SOA is service level agreements of webservice. For this reason, this reasearch aims at combining SOA with Resource Oriented Architecture in order to expand scalability of services. This combination creates Sevice Resource Oriented Architecture (SROA with which a distributed system is developed that integrates services within project management software. Following this design, the software is developed according to a framework of Agile Model Driven Development which can reduce complexities of the whole process of software development.

  11. The role of business processes in service oriented architectures (editorial)

    NARCIS (Netherlands)

    Aalst, van der W.M.P.; Leymann, F.; Reisig, W.

    2007-01-01

    Service-Oriented Architectures (SOAs), an emerging paradigm for designing and implementing business collaborations within and across organisational boundaries, are currently of interest to both software vendors and scientists. In this paradigm, the functionality provided by business applications is

  12. Service-Oriented Factors Affecting the Adoption of Smartphones

    Directory of Open Access Journals (Sweden)

    Youngmo Kang

    2014-06-01

    Full Text Available This research investigates the adoption factors of smartphones focusing on the differences of smartphone and feature phone users. We used Technology Acceptance Model (TAM which incorporates service-oriented and device-oriented functional attributes as exogenous variables for a product-service system such as smartphones. In addition, Decision Tree (DT and customer surveys were conducted. As a study results, we found that the service-oriented functional attributes - ‘wireless internet’ and ‘mobile applications’ - affect the adoption of smartphones regardless of users. However, the DT results revealed that the more important factor is 'mobile applications' to smartphone users but 'wireless internet' for feature phone users. In conclusion, we discovered that a strategy emphasis on the service-oriented attributes is needed for the adoption of smartphones.

  13. SODIM: Service Oriented Data Integration based on MapReduce

    Directory of Open Access Journals (Sweden)

    Ghada ElSheikh

    2013-09-01

    Data integration systems can benefit from innovative dynamic infrastructure solutions such as Clouds, with its more agility, lower cost, device independency, location independency, and scalability. This study consolidates the data integration system, Service Orientation, and distributed processing to develop a new data integration system called Service Oriented Data Integration based on MapReduce (SODIM that improves the system performance, especially with large number of data sources, and that can efficiently be hosted on modern dynamic infrastructures as Clouds.

  14. Information Services of Maritime Industry

    Science.gov (United States)

    Palazov, Atanas; Stefanov, Asen

    2015-04-01

    The ultimate goal of modern oceanography is an end user oriented product. Beneficiaries are the governmental services, coast-based enterprises and research institutions that make use of the products generated by operational oceanography. Direct potential users and customers are coastal managers, shipping, offshore industry, ports and harbours, fishing, tourism and recreation industry, and scientific community. Indirect beneficiaries, through climate forecasting based on ocean observations, are food, energy, water and medical suppliers. Five general classes of users for data and information are specified: (1) operational users that analyze the collected data and produce different forecasts serving to impose regulation measures; (2) authorities and managers of large-scale projects needing timely oceanographic information, including statistics and climatic trends; (3) industrial enterprises, safety of structures and avoiding of pollution; (4) tourism and recreation related users aiming protection of human health; (5) scientists, engineers, and economists carrying out special researches, strategic design studies, and other investigations to advance the application of marine data. The analysis of information received during the extensive inquiry among all potential end users reveals variety of data and information needs encompassing physical, chemical, biological and hydrometeorological observation. Nevertheless, the common requirement concerns development of observing and forecasting systems providing accurate real-time or near-real time data and information supporting decision making and environmental management. Availability of updated information on the actual state as well as forecast for the future changes of marine environment are essential for the success and safety of maritime operations in the offshore industry. For this purpose different systems have been developed to collect data and to produce forecasts on the state of the marine environment and to provide

  15. VCC-SSF: Service-Oriented Security Framework for Vehicular Cloud Computing

    Directory of Open Access Journals (Sweden)

    Won Min Kang

    2015-02-01

    Full Text Available Recently, as vehicle computing technology has advanced, the paradigm of the vehicle has changed from a simple means of transportation to a smart vehicle for safety and convenience. In addition, the previous functions of the Intelligent Transportation System (ITS such as traffic accident prevention and providing traffic volume information have been combined with cloud computing. ITS services provide user-oriented broad services in the Vehicular Cloud Computing (VCC environment through efficient traffic management, traffic accident prevention, and convenience services. However, existing vehicle services focus on providing services using sensing information inside the vehicle and the system to provide the service through an interface with the external infrastructure is insufficient. In addition, because wireless networks are used in VCC environments, there is a risk of important information leakage from sensors inside the vehicle, such as driver personal identification and payment information at the time of goods purchase. We propose the VCC Service-oriented Security Framework (VCC-SSF to address the limitations and security threats of VCC-based services. The proposed framework considers security for convenient and efficient services of VCC and includes new user-oriented payment management and active accident management services. Furthermore, it provides authentication, encryption, access control, confidentiality, integrity, and privacy protection for user personal information and information inside the vehicle.

  16. CONSEQUENCES OF EMPLOYEE’S CUSTOMER ORIENTATION IN PUBLIC SERVICES

    Directory of Open Access Journals (Sweden)

    Andrada IACOB

    2015-06-01

    Full Text Available The goal of this paper is to explore the consequences of employee’s customer orientation in public services organizations. We will start with a literature review of the theory of customer orientation measurement and the consequences of this orientation at organizational and individual level. Then, the research methodology and results are presented. Conclusions, research limitations and future directions are included at the end of the paper. We identified positive direct effects of the employee customer orientation on organizational commitment and organizational identification, but no significant direct relationship with job satisfaction.

  17. US NDC Modernization: Service Oriented Architecture Study Status

    Energy Technology Data Exchange (ETDEWEB)

    Hamlet, Benjamin R. [Sandia National Lab. (SNL-NM), Albuquerque, NM (United States); Encarnacao, Andre Villanova [Sandia National Lab. (SNL-NM), Albuquerque, NM (United States); Harris, James M. [Sandia National Lab. (SNL-NM), Albuquerque, NM (United States); Young, Christopher J. [Sandia National Lab. (SNL-NM), Albuquerque, NM (United States)

    2014-12-01

    This report is a progress update on the USNDC Modernization Service Oriented Architecture (SOA) study describing results from Inception Iteration 1, which occurred between October 2012 and March 2013. The goals during this phase are 1) discovering components of the system that have potential service implementations, 2) identifying applicable SOA patterns for data access, service interfaces, and service orchestration/choreography, and 3) understanding performance tradeoffs for various SOA patterns

  18. Modular VO oriented Java EE service deployer

    Science.gov (United States)

    Molinaro, Marco; Cepparo, Francesco; De Marco, Marco; Knapic, Cristina; Apollo, Pietro; Smareglia, Riccardo

    2014-07-01

    The International Virtual Observatory Alliance (IVOA) has produced many standards and recommendations whose aim is to generate an architecture that starts from astrophysical resources, in a general sense, and ends up in deployed consumable services (that are themselves astrophysical resources). Focusing on the Data Access Layer (DAL) system architecture, that these standards define, in the last years a web based application has been developed and maintained at INAF-OATs IA2 (Italian National institute for Astrophysics - Astronomical Observatory of Trieste, Italian center of Astronomical Archives) to try to deploy and manage multiple VO (Virtual Observatory) services in a uniform way: VO-Dance. However a set of criticalities have arisen since when the VO-Dance idea has been produced, plus some major changes underwent and are undergoing at the IVOA DAL layer (and related standards): this urged IA2 to identify a new solution for its own service layer. Keeping on the basic ideas from VO-Dance (simple service configuration, service instantiation at call time and modularity) while switching to different software technologies (e.g. dismissing Java Reflection in favour of Enterprise Java Bean, EJB, based solution), the new solution has been sketched out and tested for feasibility. Here we present the results originating from this test study. The main constraints for this new project come from various fields. A better homogenized solution rising from IVOA DAL standards: for example the new DALI (Data Access Layer Interface) specification that acts as a common interface system for previous and oncoming access protocols. The need for a modular system where each component is based upon a single VO specification allowing services to rely on common capabilities instead of homogenizing them inside service components directly. The search for a scalable system that takes advantage from distributed systems. The constraints find answer in the adopted solutions hereafter sketched. The

  19. Information services directory

    International Nuclear Information System (INIS)

    1987-05-01

    This Directory will facilitate dissemination of information. It is a reference document that lists the sources of program information available to the states, Indian Tribes, and the public. Chapter 1 describes current program information sources produced by OCRWM and by DOE's Office of Scientific and Technical Information (OSTI). Chapter 2 provides a directory of OCRWM and DOE technical information, and includes descriptions of computerized data bases and other resources. Chapter 3 is an index of OCRWM Headquarters and Project Office contacts, as well as state and Indian Tribe contacts. Chapter 4 enumerates Congressional Committees and Subcommittees that have jurisdiction over various components of the Civilian Radioactive Waste Management Program, and Chapter 5 lists DOE reading rooms, as well as information offices and the public libraries in affected states that are on one or more of OCRWM's mailing lists

  20. Web based aphasia test using service oriented architecture (SOA)

    International Nuclear Information System (INIS)

    Voos, J A; Vigliecca, N S; Gonzalez, E A

    2007-01-01

    Based on an aphasia test for Spanish speakers which analyze the patient's basic resources of verbal communication, a web-enabled software was developed to automate its execution. A clinical database was designed as a complement, in order to evaluate the antecedents (risk factors, pharmacological and medical backgrounds, neurological or psychiatric symptoms, brain injury -anatomical and physiological characteristics, etc) which are necessary to carry out a multi-factor statistical analysis in different samples of patients. The automated test was developed following service oriented architecture and implemented in a web site which contains a tests suite, which would allow both integrating the aphasia test with other neuropsychological instruments and increasing the available site information for scientific research. The test design, the database and the study of its psychometric properties (validity, reliability and objectivity) were made in conjunction with neuropsychological researchers, who participate actively in the software design, based on the patients or other subjects of investigation feedback

  1. Agile Development for Service Oriented Business Intelligence Solutions

    Directory of Open Access Journals (Sweden)

    Marinela MIRCEA

    2011-03-01

    Full Text Available Considering the evolution of information and communications technology, the necessity of alignment of public and private sectors to European Union requirements, the current economic crisis, and the global context, all organizations are trying to achieve major changes that would enable them to operate as intelligent organizations. For this purpose, agility and Business Intelligence are seen by most managers as a way to transform their organizations into intelligent organizations. The study highlights the importance of modern approaches (Service Oriented Architecture, Business Process Management, Business Rules, Cloud Computing, Master Data Management in developing agile Business Intelligence solutions. The paper also presents the stages of developing an agile Business Intelligence solution in the case of public procurement.

  2. Web based aphasia test using service oriented architecture (SOA)

    Energy Technology Data Exchange (ETDEWEB)

    Voos, J A [Clinical Engineering R and D Center, Universidad Tecnologica Nacional, Facultad Regional Cordoba, Cordoba (Argentina); Vigliecca, N S [Consejo Nacional de Investigaciones Cientificas y Tecnicas, CONICET, Cordoba (Argentina); Gonzalez, E A [Clinical Engineering R and D Center, Universidad Tecnologica Nacional, Facultad Regional Cordoba, Cordoba (Argentina)

    2007-11-15

    Based on an aphasia test for Spanish speakers which analyze the patient's basic resources of verbal communication, a web-enabled software was developed to automate its execution. A clinical database was designed as a complement, in order to evaluate the antecedents (risk factors, pharmacological and medical backgrounds, neurological or psychiatric symptoms, brain injury -anatomical and physiological characteristics, etc) which are necessary to carry out a multi-factor statistical analysis in different samples of patients. The automated test was developed following service oriented architecture and implemented in a web site which contains a tests suite, which would allow both integrating the aphasia test with other neuropsychological instruments and increasing the available site information for scientific research. The test design, the database and the study of its psychometric properties (validity, reliability and objectivity) were made in conjunction with neuropsychological researchers, who participate actively in the software design, based on the patients or other subjects of investigation feedback.

  3. Market Segmentation for Information Services.

    Science.gov (United States)

    Halperin, Michael

    1981-01-01

    Discusses the advantages and limitations of market segmentation as strategy for the marketing of information services made available by nonprofit organizations, particularly libraries. Market segmentation is defined, a market grid for libraries is described, and the segmentation of information services is outlined. A 16-item reference list is…

  4. Strengthening Health Information Services

    Science.gov (United States)

    Haro, A. S.

    1977-01-01

    Discusses the need to apply modern scientific management to health administration in order to effectively manage programs utilizing increased preventive and curative capabilities. The value of having maximum information in order to make decisions, and problems of determining information content are reviewed. For journal availability, see SO 506…

  5. Digital Library Collaboration: A Service-Oriented Perspective

    Science.gov (United States)

    Buchanan, Steven; Gibb, Forbes; Simmons, Susan; McMenemy, David

    2012-01-01

    Collaboration in the digital domain offers an opportunity to provide enhanced digital services and extended reach to the community. This article adopts a service-oriented perspective through which it considers environmental drivers for digital library collaboration; discusses emergent collaborative partnerships across UK educational institutions,…

  6. Flexible Scenarios to build a Service Oriented Architecture on Demand

    African Journals Online (AJOL)

    pc

    2018-03-22

    Mar 22, 2018 ... technology and business requirements that could be used in a real Enterprise ... Keywords - Service Oriented Architecture, Service Enterprise,. Lego Model, On ... In the recent years, many companies have chosen ... management and more formal approaches through in-depth interviews .... Eng.,12: 74-78.

  7. Towards Self-adaptation for Dependable Service-Oriented Systems

    Science.gov (United States)

    Cardellini, Valeria; Casalicchio, Emiliano; Grassi, Vincenzo; Lo Presti, Francesco; Mirandola, Raffaela

    Increasingly complex information systems operating in dynamic environments ask for management policies able to deal intelligently and autonomously with problems and tasks. An attempt to deal with these aspects can be found in the Service-Oriented Architecture (SOA) paradigm that foresees the creation of business applications from independently developed services, where services and applications build up complex dependencies. Therefore the dependability of SOA systems strongly depends on their ability to self-manage and adapt themselves to cope with changes in the operating conditions and to meet the required dependability with a minimum of resources. In this paper we propose a model-based approach to the realization of self-adaptable SOA systems, aimed at the fulfillment of dependability requirements. Specifically, we provide a methodology driving the system adaptation and we discuss the architectural issues related to its implementation. To bring this approach to fruition, we developed a prototype tool and we show the results that can be achieved with a simple example.

  8. Approaches Regarding Business Logic Modeling in Service Oriented Architecture

    Directory of Open Access Journals (Sweden)

    Alexandra Maria Ioana FLOREA

    2011-01-01

    Full Text Available As part of the Service Oriented Computing (SOC, Service Oriented Architecture (SOA is a technology that has been developing for almost a decade and during this time there have been published many studies, papers and surveys that are referring to the advantages of projects using it. In this article we discuss some ways of using SOA in the business environment, as a result of the need to reengineer the internal business processes with the scope of moving forward towards providing and using standardized services and achieving enterprise interoperability.

  9. Service oriented architecture assessment based on software components

    Directory of Open Access Journals (Sweden)

    Mahnaz Amirpour

    2016-01-01

    Full Text Available Enterprise architecture, with detailed descriptions of the functions of information technology in the organization, tries to reduce the complexity of technology applications resulting in tools with greater efficiency in achieving the objectives of the organization. Enterprise architecture consists of a set of models describing this technology in different components performance as well as various aspects of the applications in any organization. Therefore, information technology development and maintenance management can perform well within organizations. This study aims to suggest a method to identify different types of services in service-oriented architecture analysis step that applies some previous approaches in an integrated form and, based on the principles of software engineering, to provide a simpler and more transparent approach through the expression of analysis details. Advantages and disadvantages of proposals should be evaluated before the implementation and costs allocation. Evaluation methods can better identify strengths and weaknesses of the current situation apart from selecting appropriate model out of several suggestions, and clarify this technology development solution for organizations in the future. We will be able to simulate data and processes flow within the organization by converting the output of the model to colored Petri nets and evaluate and test it by examining various inputs to enterprise architecture before implemented in terms of reliability and response time. A model of application has been studied for the proposed model and the results can describe and design architecture for data.

  10. a Task-Oriented Disaster Information Correlation Method

    Science.gov (United States)

    Linyao, Q.; Zhiqiang, D.; Qing, Z.

    2015-07-01

    With the rapid development of sensor networks and Earth observation technology, a large quantity of disaster-related data is available, such as remotely sensed data, historic data, case data, simulated data, and disaster products. However, the efficiency of current data management and service systems has become increasingly difficult due to the task variety and heterogeneous data. For emergency task-oriented applications, the data searches primarily rely on artificial experience based on simple metadata indices, the high time consumption and low accuracy of which cannot satisfy the speed and veracity requirements for disaster products. In this paper, a task-oriented correlation method is proposed for efficient disaster data management and intelligent service with the objectives of 1) putting forward disaster task ontology and data ontology to unify the different semantics of multi-source information, 2) identifying the semantic mapping from emergency tasks to multiple data sources on the basis of uniform description in 1), and 3) linking task-related data automatically and calculating the correlation between each data set and a certain task. The method goes beyond traditional static management of disaster data and establishes a basis for intelligent retrieval and active dissemination of disaster information. The case study presented in this paper illustrates the use of the method on an example flood emergency relief task.

  11. Service Oriented Gridded Atmospheric Radiances (SOAR)

    Science.gov (United States)

    Halem, M.; Goldberg, M. D.; Tilmes, C.; Zhou, L.; Shen, S.; Yesha, Y.

    2005-12-01

    We are developing a scalable web service tool that can provide complex griding services on-demand for atmospheric radiance data sets from multiple temperature and moisture sounding sensors on the NASA and NOAA polar orbiting satellites collected over the past three decades. This server-to-server middle ware tool will provide the framework for transforming user requests for an arbitrary spatial/temporal/spectral gridded radiance data set from one or more instruments into an action to invoke a griding process from a set of scientifically validated application programs that have been developed to perform such functions. The invoked web service agents will access, subset, concatenate, convolve, perform statistical and physically based griding operations and present the data as specified level 3 gridded fields for analysis and visualization in multiple formats. Examples of the griding operations consist of spatial-temporal radiance averaging accounting for the field of view instrument response function, first footprint in grid bin, selecting min/max brightness temperatures within a grid element, ratios of channels, filtering, convolving high resolution spectral radiances to match broader band spectral radiances, limb adjustments, calculating variances of radiances falling in grid box and creating visual displays of these fields. The gridded web services tool will support both human input through a WWW GUI as well as a direct computer request through a W3C SOAP/XML web service interface. It will generate regional and global gridded data sets on demand. A second effort will demonstrate the ability to locate, access, subset and grid radiance data for any time period and resolution from remote archives of NOAA and NASA data. The system will queue the work flow requests, stage processing and delivery of arbitrary gridded data sets in a data base and notify the users when the request is completed. This tool will greatly expand satellite sounding data utilization by

  12. BPMN4SOA : A service oriented process modelling language

    OpenAIRE

    Bergstøl, Eivind

    2010-01-01

    Service oriented architectures have become very popular the last few years. The abstraction of computer systems into a service paradigm bring many new solutions, both for cross business processes to aid interoperability and the reuse of existing legacy systems in a new network centric world. In the wake of this, service modelling has become a part of OMGs Model Driven Architecture and new modelling languages that are based on past experience for the new paradigm are emerging. BPMN 2.0 and...

  13. Manager personality, manager service quality orientation, and service climate: test of a model.

    Science.gov (United States)

    Salvaggio, Amy Nicole; Schneider, Benjamin; Nishii, Lisa H; Mayer, David M; Ramesh, Anuradha; Lyon, Julie S

    2007-11-01

    This article conceptually and empirically explores the relationships among manager personality, manager service quality orientation, and climate for customer service. Data were collected from 1,486 employees and 145 managers in grocery store departments (N = 145) to test the authors' theoretical model. Largely consistent with hypotheses, results revealed that core self-evaluations were positively related to managers' service quality orientation, even after dimensions of the Big Five model of personality were controlled, and that service quality orientation fully mediated the relationship between personality and global service climate. Implications for personality and organizational climate research are discussed. (c) 2007 APA

  14. Information services today an introduction

    CERN Document Server

    Hirsh, Sandra

    2015-01-01

    This essential overview of what it means to be a library and information professional today provides a broad overview of the transformation of libraries as information organizations, why these organizations are more important today than ever before, the technological influence on how we provide information resources and services in today's digital and global environment, and the various career opportunities available for information professionals. The book begins with a historical overview of libraries and their transformation as information and technology

  15. The US Public Sector and Its Adoption of Service Oriented Technology

    Science.gov (United States)

    Coleman, David W.

    2012-01-01

    Information Technology (IT) provides public sector organizations the capability to provide real increases in organizational effectiveness by aiding in the efficient exchange of information. Adoption of advanced IT such as service oriented environments, Web 2.0, and bespoke systems such as Enterprise Resource Planning (ERP) promises to markedly…

  16. Network Communication as a Service-Oriented Capability

    Energy Technology Data Exchange (ETDEWEB)

    Johnston, William; Johnston, William; Metzger, Joe; Collins, Michael; Burrescia, Joseph; Dart, Eli; Gagliardi, Jim; Guok, Chin; Oberman, Kevin; O' Conner, Mike

    2008-01-08

    In widely distributed systems generally, and in science-oriented Grids in particular, software, CPU time, storage, etc., are treated as"services" -- they can be allocated and used with service guarantees that allows them to be integrated into systems that perform complex tasks. Network communication is currently not a service -- it is provided, in general, as a"best effort" capability with no guarantees and only statistical predictability. In order for Grids (and most types of systems with widely distributed components) to be successful in performing the sustained, complex tasks of large-scale science -- e.g., the multi-disciplinary simulation of next generation climate modeling and management and analysis of the petabytes of data that will come from the next generation of scientific instrument (which is very soon for the LHC at CERN) -- networks must provide communication capability that is service-oriented: That is it must be configurable, schedulable, predictable, and reliable. In order to accomplish this, the research and education network community is undertaking a strategy that involves changes in network architecture to support multiple classes of service; development and deployment of service-oriented communication services, and; monitoring and reporting in a form that is directly useful to the application-oriented system so that it may adapt to communications failures. In this paper we describe ESnet's approach to each of these -- an approach that is part of an international community effort to have intra-distributed system communication be based on a service-oriented capability.

  17. Debugging and Logging Services for Defence Service Oriented Architectures

    Science.gov (United States)

    2012-02-01

    Service A software component and callable end point that provides a logically related set of operations, each of which perform a logical step in a...important to note that in some cases when the fault is identified to lie in uneditable code such as program libraries, or outsourced software services ...debugging is limited to characterisation of the fault, reporting it to the software or service provider and development of work-arounds and management

  18. VeteranOtherInformationService

    Data.gov (United States)

    Department of Veterans Affairs — This service is used to create, read, delete and update additional information captured during the EVSS Disability Compensation interview in an effort to align with...

  19. Facilitating mobile service provisioning in IP Multimedia Subsystem (IMS) using service oriented architecture

    NARCIS (Netherlands)

    Radovanovic, I.; Ray, A.; Lukkien, J.J.; Chaudron, M.R.V.; Krämer, B.J.; Lin, K.J.; Narasimhan, P.

    2007-01-01

    This paper presents an extension of the IMS software architecture using a service orientation, which provides flexibility of mobile service provisioning. The suggested extension facilitates composition of new mobile services in run-time based on the existing services and enables the end users to

  20. SOA-BD: Service Oriented Architecture for Biomedical Devices

    Directory of Open Access Journals (Sweden)

    João Marcos Teixeira Lacerda

    2017-05-01

    Full Text Available Introduction: The communication of information systems with biomedical devices has become complex not only due to the existence of several private communication protocols, but also to the immutable way that software is embedded into these devices. In this sense, this paper proposes a service-oriented architecture to access biomedical devices as a way to abstract the mechanisms of writing and reading data from these devices, thus contributing to enable the focus of the development team of biomedical software to be intended for its functional requirements, i.e. business rules relevant to the problem domain. Methods The SOA-BD architecture consists of five main components: A Web Service for transport and conversion of the device data, Communication Protocols to access the devices, Data Parsers to preprocess data, a Device Repository to store data and transmitted information and Error handling, for error handling of these information. For the development of SOA-BD, technologies such as the XML language and the Java programming language were used. Besides, Software Engineering concepts such as Design Patterns were also used. For the validation of this work, data has been collected from vital sign monitors in an Intensive Care Unit using HL7 standards. Results The tests obtained a difference of about only 1 second in terms of response time with the use of SOA-BD. Conclusion SOA-BD achieves important results such as the reduction on the access protocol complexity, the opportunity for treating patients over long distances, allowing easier development of monitoring applications and interoperability with biomedical devices from diverse manufacturers.

  1. Designing Crop Simulation Web Service with Service Oriented Architecture Principle

    Science.gov (United States)

    Chinnachodteeranun, R.; Hung, N. D.; Honda, K.

    2015-12-01

    Crop simulation models are efficient tools for simulating crop growth processes and yield. Running crop models requires data from various sources as well as time-consuming data processing, such as data quality checking and data formatting, before those data can be inputted to the model. It makes the use of crop modeling limited only to crop modelers. We aim to make running crop models convenient for various users so that the utilization of crop models will be expanded, which will directly improve agricultural applications. As the first step, we had developed a prototype that runs DSSAT on Web called as Tomorrow's Rice (v. 1). It predicts rice yields based on a planting date, rice's variety and soil characteristics using DSSAT crop model. A user only needs to select a planting location on the Web GUI then the system queried historical weather data from available sources and expected yield is returned. Currently, we are working on weather data connection via Sensor Observation Service (SOS) interface defined by Open Geospatial Consortium (OGC). Weather data can be automatically connected to a weather generator for generating weather scenarios for running the crop model. In order to expand these services further, we are designing a web service framework consisting of layers of web services to support compositions and executions for running crop simulations. This framework allows a third party application to call and cascade each service as it needs for data preparation and running DSSAT model using a dynamic web service mechanism. The framework has a module to manage data format conversion, which means users do not need to spend their time curating the data inputs. Dynamic linking of data sources and services are implemented using the Service Component Architecture (SCA). This agriculture web service platform demonstrates interoperability of weather data using SOS interface, convenient connections between weather data sources and weather generator, and connecting

  2. A service-oriented data access control model

    Science.gov (United States)

    Meng, Wei; Li, Fengmin; Pan, Juchen; Song, Song; Bian, Jiali

    2017-01-01

    The development of mobile computing, cloud computing and distributed computing meets the growing individual service needs. Facing with complex application system, it's an urgent problem to ensure real-time, dynamic, and fine-grained data access control. By analyzing common data access control models, on the basis of mandatory access control model, the paper proposes a service-oriented access control model. By regarding system services as subject and data of databases as object, the model defines access levels and access identification of subject and object, and ensures system services securely to access databases.

  3. Models for Trustworthy Service and Process Oriented Systems

    DEFF Research Database (Denmark)

    Lopez, Hugo Andres

    2010-01-01

    Service and process-oriented systems promise to provide more efective business and work processes and more flexible and adaptable enterprise IT systems. However, the technologies and standards are still young and unstable, making research in their theoretical foundations increasingly important. Our...... studies focus on two dichotomies: the global/local views of service interactions, and their imperative/declarative specification. A global view of service interactions describes a process as a protocol for interactions, as e.g. an UML sequence diagram or a WS-CDL choreography. A local view describes...... thesis is that we can provide a theoretical framework based on typed concurrent process and concurrent constraint calculi for the specication, analysis and verication of service and process oriented system designs which bridges the global and local view and combines the imperative and declarative...

  4. A Services-Oriented Architecture for Water Observations Data

    Science.gov (United States)

    Maidment, D. R.; Zaslavsky, I.; Valentine, D.; Tarboton, D. G.; Whitenack, T.; Whiteaker, T.; Hooper, R.; Kirschtel, D.

    2009-04-01

    Water observations data are time series of measurements made at point locations of water level, flow, and quality and corresponding data for climatic observations at point locations such as gaged precipitation and weather variables. A services-oriented architecture has been built for such information for the United States that has three components: hydrologic information servers, hydrologic information clients, and a centralized metadata cataloging system. These are connected using web services for observations data and metadata defined by an XML-based language called WaterML. A Hydrologic Information Server can be built by storing observations data in a relational database schema in the CUAHSI Observations Data Model, in which case, web services access to the data and metadata is automatically provided by query functions for WaterML that are wrapped around the relational database within a web server. A Hydrologic Information Server can also be constructed by custom-programming an interface to an existing water agency web site so that responds to the same queries by producing data in WaterML as do the CUAHSI Observations Data Model based servers. A Hydrologic Information Client is one which can interpret and ingest WaterML metadata and data. We have two client applications for Excel and ArcGIS and have shown how WaterML web services can be ingested into programming environments such as Matlab and Visual Basic. HIS Central, maintained at the San Diego Supercomputer Center is a repository of observational metadata for WaterML web services which presently indexes 342 million data measured at 1.75 million locations. This is the largest catalog water observational data for the United States presently in existence. As more observation networks join what we term "CUAHSI Water Data Federation", and the system accommodates a growing number of sites, measured parameters, applications, and users, rapid and reliable access to large heterogeneous hydrologic data repositories

  5. Doctors' service orientation in public, private, and foreign hospitals.

    Science.gov (United States)

    Andaleeb, Syed Saad; Siddiqui, Nazlee; Khandakar, Shahjahan

    2007-01-01

    The purpose of this study is to propose a doctors' service orientation (DSO) scale and uses it to compare the services received in public, private and foreign hospitals in a developing country from the patient's perspective. The scale was derived from the service quality literature and qualitative research. A questionnaire was designed next. Data were collected from patients who had used the services of doctors in a hospital. The scale demonstrated appropriate psychometric properties. Two clear patterns emerge from the study results: on 10 out of 12 measures of doctors' service orientation, there was no significant difference in their perceived behaviors between public and private hospitals and foreign doctors were "always" rated significantly higher. This study focused on one major city because of time and resource constraints. The findings are thus not generalizable to hospitals across the country. Also, because of translation and retranslation issues, the scale ought to be further tested for wider use. The scale may be used periodically in a comprehensive quality assurance program to exhort doctors to become more service oriented and to improve their performance over time.

  6. The capacitated team orienteering problem with incomplete service

    NARCIS (Netherlands)

    Archetti, Claudia; Bianchessi, Nicola; Speranza, M. Grazia

    2013-01-01

    In this paper we study the capacitated version of the Team Orienteering Problem (TOP), that is the Capacitated TOP (CTOP) and the impact of relaxing the assumption that a customer, if served, must be completely served. We prove that the profit collected by the CTOP with Incomplete Service (CTOP-IS)

  7. Service-oriented enterprise modelling and analysis: a case study

    NARCIS (Netherlands)

    Iacob, Maria Eugenia; Jonkers, H.; Lankhorst, M.M.; Steen, M.W.A.

    2007-01-01

    In order to validate the concepts and techniques for service-oriented enterprise architecture modelling, developed in the ArchiMate project (Lankhorst, et al., 2005), we have conducted a number of case studies. This paper describes one of these case studies, conducted at the Dutch Tax and Customs

  8. Business Level Service-Oriented Enterprise Application Integration

    NARCIS (Netherlands)

    Pokraev, S.; Quartel, Dick; Steen, Maarten W.A.; Wombacher, Andreas; Reichert, M.U.

    2007-01-01

    In this paper we propose a new approach for service-oriented enterprise application integration (EAI). Unlike current EAI solutions, which mainly focus on technological aspects, our approach allows business domain experts to get more involved in the integration process. First, we provide a technique

  9. Designing interaction behaviour in service-oriented enterprise application integration

    NARCIS (Netherlands)

    Dirgahayu, T.; Quartel, Dick; van Sinderen, Marten J.

    In this paper we present an approach for designing interaction behaviour in service-oriented enterprise application integration. The approach enables business analysts to actively participate in the design of an integration solution. In this way, we expect that the solution meets its integration

  10. Current status of agricultural extension services for market oriented ...

    African Journals Online (AJOL)

    Current status of agricultural extension services for market oriented agricultural development in Ethiopia: Results from a household baseline ... Log in or Register to get access to full text downloads. ... http://dx.doi.org/10.4314/afrrev.v10i3.1.

  11. A resource oriented webs service for environmental modeling

    Science.gov (United States)

    Ferencik, Ioan

    2013-04-01

    Environmental modeling is a largely adopted practice in the study of natural phenomena. Environmental models can be difficult to build and use and thus sharing them within the community is an important aspect. The most common approach to share a model is to expose it as a web service. In practice the interaction with this web service is cumbersome due to lack of standardized contract and the complexity of the model being exposed. In this work we investigate the use of a resource oriented approach in exposing environmental models as web services. We view a model as a layered resource build atop the object concept from Object Oriented Programming, augmented with persistence capabilities provided by an embedded object database to keep track of its state and implementing the four basic principles of resource oriented architectures: addressability, statelessness, representation and uniform interface. For implementation we use exclusively open source software: Django framework, dyBase object oriented database and Python programming language. We developed a generic framework of resources structured into a hierarchy of types and consequently extended this typology with recurses specific to the domain of environmental modeling. To test our web service we used cURL, a robust command-line based web client.

  12. The Pre-Service Teachers' Value Orientations

    Science.gov (United States)

    Akin, Mehmet Ali

    2018-01-01

    It is important to note that social scientists have recently concentrated on the issue of values. People's thoughts, decisions, behaviors etc. values that have an important place in the explanations constitute the subject of this research. The main purpose of the research is to analyze whether the value orientations of the pre-service teacher'…

  13. Service-oriented discovery of knowledge : foundations, implementations and applications

    NARCIS (Netherlands)

    Bruin, Jeroen Sebastiaan de

    2010-01-01

    In this thesis we will investigate how a popular new way of distributed computing called service orientation can be used within the field of Knowledge Discovery. We critically investigate its principles and present models for developing withing this paradigm. We then apply this model to create a web

  14. The Impact of Service Oriented Architecture (SOA) on IT Auditing

    NARCIS (Netherlands)

    F.S. Chotkan (Farida)

    2010-01-01

    textabstractExecutive Summary This study investigates the impact that SOA has on IT Auditing. Service-oriented architecture emerged as new technology in literature since 1996 and it has been a hype in the Netherlands between 2006 and 2007. The development of new technologies is faster than the

  15. Business intelligence and service-oriented architecture: a Delphi study

    NARCIS (Netherlands)

    Mueller, Roland; Linders, Stefan; Ferreira Pires, Luis

    Although service-oriented architecture (SOA) is becoming increasingly popular in enterprise application rchitectures, little is known about how SOA could support and influence the use and implementation of business intelligence (BI). We applied the Delphi method in order to identify opportunities

  16. The Influences of Designing for Services in Product Design Oriented Organisations

    DEFF Research Database (Denmark)

    Akoglu, Canan

    2017-01-01

    As the service sector has become a crucial part of the economy, addressing service design by investigating the role of designers, design process, and tools and methods has a powerful potential to contribute to the professional needs, the industry, and also academic research. The increase of service...... sector in industrialized economies, the shift from manufacturing industries to service industries and the penetration of information and communication technologies especially in daily life have taken attraction to service design and product design oriented organisations cannot stay away from...... this powerful change. From this perspective, this paper aims to show how designing for services has (potential) influence in product design oriented organisations. The empirical part of this research, 12 in-depth face-to-face interviews were conducted with design practitioners who have several years...

  17. A conceptual model of nurses' goal orientation, service behavior, and service performance.

    Science.gov (United States)

    Chien, Chun-Cheng; Chou, Hsin-Kai; Hung, Shuo-Tsung

    2008-01-01

    Based on the conceptual framework known as the "service triangle," the authors constructed a model of nurses' goal orientation, service behavior, and service performance to investigate the antecedents and consequences of the medical service behavior provided by nurses. This cross-sectional study collected data from 127 nurses in six hospitals using a mail-in questionnaire. Analysis of the model revealed that the customer-oriented behavior of nurses had a positive influence on organizational citizenship behavior; and both of these behaviors had a significant positive influence on service performance. The results also indicate that a higher learning goal orientation among nurses was associated with the performance of both observable customer-oriented behavior and organizational-citizenship behavior.

  18. A systematic apporach to service oriented product development

    DEFF Research Database (Denmark)

    Matzen, Detlef

    Throughout the last years, manufacturing industry has experienced a trend towards a higher level of operational integration with their customers, i.e. manufacturers differentiate their offer from competitors by combining physical and software products with service plans and service support...... operations. This integration of manufacturing and service business holds a number of potential advantages, such as optimised operational performance and improved insights into use phase processes. To realise these potential advantages, products and service operations must fit to and support each other, which...... calls for an integrated approach to their development. The integrated development of solution concepts spanning products, service delivery systems and matching delivery business models is the theme of this thesis. A design based approach - service oriented product development - is proposed...

  19. IT Service Departments Struggle to Adopt a Service-Oriented Philosophy

    OpenAIRE

    Aileen Cater-Steel

    2009-01-01

    Many IT service departments are adopting IT service management best practice frameworks such as the IT Infrastructure Library (ITIL) to improve the quality of service to customers. This study reports on recent surveys and case studies of organizations which have embarked on IT service management improvement. It highlights specific difficulties experienced by organizations. Six factors were found to be critical in achieving an effective service-oriented philosophy. The factors are support from...

  20. Development of an Innovation Model Based on a Service-Oriented Product Service System (PSS

    Directory of Open Access Journals (Sweden)

    Seungkyum Kim

    2015-10-01

    Full Text Available Recently, there have been many attempts to cope with increasingly-diversified and ever-changing customer needs by combining products and services that are critical components of innovation models. Although not only manufacturers, but also service providers, try to integrate products and services, most of the previous studies on Product Service System (PSS development deal with how to effectively integrate services into products from the product-centric point of view. Services provided by manufacturers’ PSSes, such as delivery services, training services, disposal services, and so on, offer customers ancillary value, whereas products of service providers’ PSSes enrich core value by enhancing the functionality and quality of the service. Thus, designing an effective PSS development process from the service-centric point of view is an important research topic. Accordingly, the purpose of this paper is to propose a service-oriented PSS development process, which consists of four stages: (1 strategic planning; (2 idea generation and selection; (3 service design; and (4 product development. In the proposed approach, the PSS development project is initiated and led by a service provider from a service-centric point of view. From the perspective of methodology, customer needs are converted into product functions according to Quality Function Deployment (QFD, while Analytic Hierarchy Process (AHP is employed to prioritize the functions. Additionally, this paper illustrates a service-oriented PSS development that demonstrates the application of the proposed process. The proposed process and illustration are expected to serve as a foundation for research on service-oriented PSS development and as a useful guideline for service providers who are considering the development of a service-oriented PSS.

  1. Critical Service-Learning: Promoting Values Orientation and Enterprise Skills in Pre-Service Teacher Programmes

    Science.gov (United States)

    Iyer, Radha; Carrington, Suzanne; Mercer, Louise; Selva, Gitta

    2018-01-01

    Experiential learning pathways within education programmes such as Service-learning are a means to enrich the learning of pre-service teachers. As a pathway, Service-learning provides value-oriented learning focused on inclusion, diversity, and difference. This paper adopts critical social theory to examine how, along with these values, critical…

  2. Qbox-Services: Towards a Service-Oriented Quality Platform

    Science.gov (United States)

    González, Laura; Peralta, Verónika; Bouzeghoub, Mokrane; Ruggia, Raúl

    The data quality market is characterized by a sparse offer of tools, providing individual functionalities which have their own interest with respect to quality assessment. But interoperating among these tools remains a technical challenge because of the heterogeneity of their models and access patterns. On the other side, quality analysts require more and more integration facilities that allow them to consolidate and aggregate multiple quality measures acquired from different observations. The QBox platform, developed within the ANR Quadris project, aims at filling this gap by supplying a service-based integration infrastructure that allows interoperability among several quality tools and provides an OLAP-based quality model to support multidimensional analysis. This paper focuses on the architectural principles of this infrastructure and illustrates its use through specific examples of quality services.

  3. Exploration on the training mode of application-oriented talents majoring in optoelectronic information

    Science.gov (United States)

    Lv, Hao; Liu, Aimei; Zhang, Shengyi; Xiao, Yongjun

    2017-08-01

    The optoelectronic information major is a strong theoretical and practical specialty. In view of the problems existing in the application-oriented talents training in the optoelectronic information specialty. Five aspects of the talent cultivation plan, the teaching staff, the teaching content, the practical teaching and the scientific research on the training mode of application-oriented talents majoring in optoelectronic information are putted forward. It is beneficial to the specialty construction of optoelectronic information industry which become close to the development of enterprises, and the depth of the integration of school and enterprise service regional economic optoelectronic information high-end skilled personnel base.

  4. Implementations of service oriented architecture and agile software development: What works and what are the challenges?

    NARCIS (Netherlands)

    Schramm, Milan; Daneva, Maia

    2016-01-01

    Today many organizations use service-oriented architecture and agile software development as their software paradigms. While both certainly have their advantages, in the fields of Empirical Software Engineering and Information Systems these have been treated in relative isolation and their impact on

  5. Internet technologies and information services

    CERN Document Server

    Miller, Joseph

    2014-01-01

    Internet Technologies and Information Services: Second Edition is a vital asset to students preparing for careers in library and information science and provides expanded coverage to important new developments while still covering Internet foundations. In addition to networking, the Internet, HTML, web design, web programming, XML, and web searching, this new edition covers additional topics such as cloud computing, content management systems, eBook technologies, mobile technologies and applications, relational database management systems (RDMS), open source software, and virtual priva

  6. Scientific Information Service at CERN

    CERN Document Server

    Pereira, Margarida

    2016-01-01

    Dissemination of information is an essential part of CERN's mission. It brings people together from all around the world and trains the scientists of tomorrow. CERN scientific output is documented and made available for the scientific community and the general public through the CERN Document Server, INSPIRE-HEP and Wikipedia. This report presents the work done in the Scientific Information Service during the summer student program.

  7. Government Services Information Infrastructure Management

    Energy Technology Data Exchange (ETDEWEB)

    Cavallini, J.S.; Aiken, R.J.

    1995-04-01

    The Government Services Information Infrastructure (GSII) is that portion of the NII used to link Government and its services, enables virtual agency concepts, protects privacy, and supports emergency preparedness needs. The GSII is comprised of the supporting telecommunications technologies, network and information services infrastructure and the applications that use these. The GSII is an enlightened attempt by the Clinton/Gore Administration to form a virtual government crossing agency boundaries to interoperate more closely with industry and with the public to greatly improve the delivery of government services. The GSII and other private sector efforts, will have a significant impact on the design, development, and deployment of the NII, even if only through the procurement of such services. The Federal Government must adopt new mechanisms and new paradigms for the management of the GSII, including improved acquisition and operation of GSII components in order to maximize benefits. Government requirements and applications will continue to evolv. The requirements from government services and users of form affinity groups that more accurately and effectively define these common requirements, that drive the adoption and use of industry standards, and that provide a significant technology marketplace.

  8. The Relationship between Learning Styles and Leadership Orientations of Pre-Service Teachers

    OpenAIRE

    Arslan, Hasan; Uslu, Barış

    2014-01-01

    This research aims to determine the relationship between learning styles and leadership orientations of pre-service teachers. In the research process, the data collection tool consists of “Learning Styles” and “Leadership Orientations” scales and the personal information form was applied to 452 pre-service teachers. Pearson Product Moment Correlation Analysis; to determine the relationship between the variables, and Multiple Linear Regression Analysis; to examine the predictive strength of le...

  9. Designing Service-Oriented Chatbot Systems Using a Construction Grammar-Driven Natural Language Generation System

    OpenAIRE

    Jenkins, Marie-Claire

    2011-01-01

    Service oriented chatbot systems are used to inform users in a conversational manner about a particular service or product on a website. Our research shows that current systems are time consuming to build and not very accurate or satisfying to users. We find that natural language understanding and natural language generation methods are central to creating an e�fficient and useful system. In this thesis we investigate current and past methods in this research area and place particular emph...

  10. Service Orientation in Manufacturing Firms : Understanding Challenges with Service Business Logic

    OpenAIRE

    Löfberg, Nina

    2014-01-01

    Globalisation and competition from low-cost countries has pushed manufacturing firms towards offering services to remain competitive. However, increasing the service orientation of a manufacturing firm to find new ways of value (co-)creation has presented several challenges, such as the fact that services do not provide the expected revenues, and resistance from both the sales force and from customers towards services. The aim of this thesis is to understand challenges linked to increasing se...

  11. Language-based support for service oriented architectures

    DEFF Research Database (Denmark)

    Giambiagi, Pablo; Owe, Olaf; Ravn, Anders Peter

    2006-01-01

    The fast evolution of the Internet has popularized service-oriented architectures (SOA) with their promise of dynamic IT-supported inter-business collaborations. Yet this popularity does not reflect on the number of actual applications using the architecture. Programming models in use today make...... a poor match for the distributed, loosely-coupled, document-based nature of SOA. The gap is actually increasing. For example, interoperability between different organizations, requires contracts to reduce risks. Thus, high-level models of contracts are making their way into service-oriented architectures......, but application developers are still left to their own devices when it comes to writing code that will comply with a contract. This paper surveys existing and future directions regarding language-based solutions to the above problem....

  12. Applying Service-Orientation Through a Reference Architecture

    Directory of Open Access Journals (Sweden)

    Helge Hofmeister

    2008-02-01

    Full Text Available This article investigates the application of the service-oriented architectural style in the context of large organizations. It introduces an architectural reference framework that allows for a business process-centered development of composite applications. The framework groups artifacts of similar abstraction levels as well as concerns at five distinguished layers. This way, the service-oriented principles of abstraction and autonomy can be respected when designing applications. The layers also correspond to phases of a design methodology and cover the aspects of composite applications from process-centered orchestration, over transactional coordination to data transformation and connectivity. Based on the framework this article shows as well how an integration design methodology can be used to leverage the application systems in the context of a given business process.

  13. Field Tested Service Oriented Robotic Architecture: Case Study

    Science.gov (United States)

    Flueckiger, Lorenzo; Utz, Hanz

    2012-01-01

    This paper presents the lessons learned from six years of experiments with planetary rover prototypes running the Service Oriented Robotic Architecture (SORA) developed by the Intelligent Robotics Group (IRG) at NASA Ames Research Center. SORA relies on proven software methods and technologies applied to the robotic world. Based on a Service Oriented Architecture and robust middleware, SORA extends its reach beyond the on-board robot controller and supports the full suite of software tools used during mission scenarios from ground control to remote robotic sites. SORA has been field tested in numerous scenarios of robotic lunar and planetary exploration. The results of these high fidelity experiments are illustrated through concrete examples that have shown the benefits of using SORA as well as its limitations.

  14. Gender roles, illness orientation and use of medical services.

    Science.gov (United States)

    Hibbard, J H; Pope, C R

    1983-01-01

    The study investigates illness orientation as a factor which may account for sex differences in the utilization of medical care. First, sex differences in the way symptoms are perceived, evaluated and acted upon (illness orientation) are analyzed. Then gender role factors which may account for sex differences in illness orientation are examined. Finally, the degree to which gender role factors and illness orientation account for sex differences in medical care utilization are assessed. The study population includes 1648 adults between the ages of 18 and 59. Medical record data covering 7 years of outpatient services are linked with survey data on the respondents. The findings show that while females are more likely to perceive symptoms than males, there is no apparent sex difference in a tendency to adopt the sick role when ill. In addition, results indicate that gender role factors such as level and type of role responsibility and concern with health are related to female though not male symptom reports. Illness orientation variables are related to rates of medical utilization for both sexes. However, it is primarily the perception of symptoms and an interest and concern with health which contributes to sex differences in utilization rates. When examining respondents who report either a very low or very high number of symptoms, sex differences in utilization rates fall below statistical significance.

  15. A new service-oriented grid-based method for AIoT application and implementation

    Science.gov (United States)

    Zou, Yiqin; Quan, Li

    2017-07-01

    The traditional three-layer Internet of things (IoT) model, which includes physical perception layer, information transferring layer and service application layer, cannot express complexity and diversity in agricultural engineering area completely. It is hard to categorize, organize and manage the agricultural things with these three layers. Based on the above requirements, we propose a new service-oriented grid-based method to set up and build the agricultural IoT. Considering the heterogeneous, limitation, transparency and leveling attributes of agricultural things, we propose an abstract model for all agricultural resources. This model is service-oriented and expressed with Open Grid Services Architecture (OGSA). Information and data of agricultural things were described and encapsulated by using XML in this model. Every agricultural engineering application will provide service by enabling one application node in this service-oriented grid. Description of Web Service Resource Framework (WSRF)-based Agricultural Internet of Things (AIoT) and the encapsulation method were also discussed in this paper for resource management in this model.

  16. Pharmacists' beliefs and values about advertising patient oriented services.

    Science.gov (United States)

    Segal, R; Smith, D P

    1986-03-01

    Pharmacists' beliefs about the utility of advertising sources and values for advertising outcomes were studied to learn about the decision-making process for advertising patient oriented pharmacy services in the ambulatory setting. The data suggest that pharmacists in the sample believe advertising through word-of-mouth communication is more likely to result in positive outcomes than either yellow pages or local newspaper advertising.

  17. MOMCC: Market-Oriented Architecture for Mobile Cloud Computing Based on Service Oriented Architecture

    OpenAIRE

    Abolfazli, Saeid; Sanaei, Zohreh; Gani, Abdullah; Shiraz, Muhammad

    2012-01-01

    The vision of augmenting computing capabilities of mobile devices, especially smartphones with least cost is likely transforming to reality leveraging cloud computing. Cloud exploitation by mobile devices breeds a new research domain called Mobile Cloud Computing (MCC). However, issues like portability and interoperability should be addressed for mobile augmentation which is a non-trivial task using component-based approaches. Service Oriented Architecture (SOA) is a promising design philosop...

  18. Framing design research for service orientation through PSS approaches

    DEFF Research Database (Denmark)

    Sakao, Tomohiko; Sandström, Gunilla Ölundh; Matzen, Detlef

    2009-01-01

    on the literature analysis, the authors present three crucial dimensions for service oriented design research, i.e. an offer dimension representing products and services, a provider dimension, and a customer/user dimension. In addition, three research targets are proposed; PSS-offer modelling, PSS development......, and PSS potential. Furthermore, several promising future research directions are identified. These include evaluating economic consequences or environmental benefits, establishing terminology, organizational issues, and developing methods and tools to support designers. The boundaries to other research...... fields are getting blurry and many aspects of other professionalisms must be taken into account. Thus, there is especially need in future research to open towards other research areas....

  19. Information from the Dosimetry Service

    CERN Multimedia

    2006-01-01

    CERN Staff and Users can now consult their dose records for an individual or an organizational unit with HRT. Please see more information on our web page: http://cern.ch/rp-dosimetry. The Dosimetry Service is open every morning from 8.30 to 12.00 and is closed in the afternoons. We would like to remind you that dosimeters cannot be sent to customers by internal mail. Short-term dosimeters (VCT's) must always be returned to the Service after use and must not be left on the racks in the experimental areas or in the secretariats.

  20. Information from the Dosimetry Service

    CERN Multimedia

    2006-01-01

    CERN Staff and Users can now consult their dose records for an individual or an organizational unit with HRT. Please see more information on our web page http://cern.ch/rp-dosimetry. The Dosimetry Service is open every morning from 8.30 - 12.00, and closed in the afternoons. We would like to remind you that dosimeters cannot be sent to customers by internal mail. Short-term dosimeters (VCT's) must always be returned to the Service after use and must not be left on the racks in the experimental areas or in the secretariats.

  1. US NDC Modernization: Service Oriented Architecture Proof of Concept

    Energy Technology Data Exchange (ETDEWEB)

    Hamlet, Benjamin R. [Sandia National Lab. (SNL-NM), Albuquerque, NM (United States); Encarnacao, Andre Villanova [Sandia National Lab. (SNL-NM), Albuquerque, NM (United States); Jackson, Keilan R. [Sandia National Lab. (SNL-NM), Albuquerque, NM (United States); Hays, Ian A. [Sandia National Lab. (SNL-NM), Albuquerque, NM (United States); Barron, Nathan E. [Sandia National Lab. (SNL-NM), Albuquerque, NM (United States); Simon, Luke B. [Sandia National Lab. (SNL-NM), Albuquerque, NM (United States); Harris, James M. [Sandia National Lab. (SNL-NM), Albuquerque, NM (United States); Young, Christopher J. [Sandia National Lab. (SNL-NM), Albuquerque, NM (United States)

    2014-12-01

    This report is a progress update on the US NDC Modernization Service Oriented Architecture (SOA) study describing results from a proof of concept project completed from May through September 2013. Goals for this proof of concept are 1) gain experience configuring, using, and running an Enterprise Service Bus (ESB), 2) understand the implications of wrapping existing software in standardized interfaces for use as web services, and 3) gather performance metrics for a notional seismic event monitoring pipeline implemented using services with various data access and communication patterns. The proof of concept is a follow on to a previous SOA performance study. Work was performed by four undergraduate summer student interns under the guidance of Sandia staff.

  2. From product to service orientation in the maritime equipment industry

    DEFF Research Database (Denmark)

    Matzen, Detlef; McAloone, Timothy Charles

    2008-01-01

    of their products in operation. In this paper we present a case study of a shipping equipment manufacturer that is currently shifting business focus from manufacturing towards services delivery. Using a modelling scheme to differentiate and categorise different development tasks within the frame of business......In the shipping industry, operational performance of ships and their equipment is crucial to business. Suppliers of machinery and equipment are aware of this situation and see business development potential in setting up service systems that are dedicated to ensuring the performance...... development towards service oriented business, the case delivers insights into the broader context and product related parameters influencing the options and requirements for service system development....

  3. Emergency and Disaster Information Service

    Science.gov (United States)

    Boszormenyi, Zsolt

    2010-05-01

    The Hungarian National Association of Radio Distress-Signalling and Infocommunications (RSOE) operates Emergency and Disaster Information Service (EDIS) within the frame of its own website which has the objective to monitor and document all the events on the Earth which may cause disaster or emergency. Our service is using the speed and the data spectrum of the internet to gather information. We are monitoring and processing several foreign organisation's data to get quick and certified information. The EDIS website operated together by the General-Directorate of National Disaster Management (OKF) and RSOE, in co-operation with the Crisis Management Centre of the Ministry of Foreign Affairs, provides useful information regarding emergency situations and their prevention. Extraordinary events happening in Hungary, Europe and other areas of the World are being monitored in 24 hours per day. All events processed by RSOE EDIS are displayed real time - for the sake of international compatibility - according to the CAP protocol on a secure website. To ensure clear transparency all events are categorized separately in the RSS directory (e.g. earthquake, fire, flood, landslide, nuclear event, tornado, vulcano). RSOE EDIS also contributes in dissemination of the CAP protocol in Hungary. Beside the official information, with the help of special programs nearly 900-1000 internet press publication will be monitored and the publication containing predefined keywords will be processed. However, these "news" cannot be considered as official and reliable information, but many times we have learnt critical information from the internet press. We are screening the incoming information and storing in a central database sorted by category. After processing the information we are sending it immediately via E-Mail (or other format) for the organisations and persons who have requested it (e.g. National Disaster Management, United Nations etc.). We are aspiring that the processed data

  4. Selection of Minerals properties using service oriented architecture

    Directory of Open Access Journals (Sweden)

    Pavel Horovčák

    2009-09-01

    Full Text Available Continually and impressive amplification of internet technologies development and implementation enables the creationof productive, efficient, useful and interactive web applications. The contribution briefly characterizes SOA (Service OrientedArchitecture, WS (Web Service and AJAX (Asynchronous JavaScript And XML technology and illustrates advantages of AJAX and WSintegration on application example for interactive selection of one or more minerals according to actually chosen selection criteria.Contribution presents three created web services (service for creating of web page’s select list based on given database table content,service for selection of one or a group of minerals according to specified criteria from the group of database tables, and service forcorrect depiction of chemical formulas on web page. The application makes use of two web services on the server side and one webservice plus Ajax technology on the client’s side. Application’s client’s side presents integration of these web services in a dynamic wayby means of Ajax technology and at the same time it is a mashup demonstration.

  5. Task Oriented Tools for Information Retrieval

    Science.gov (United States)

    Yang, Peilin

    2017-01-01

    Information Retrieval (IR) is one of the most evolving research fields and has drawn extensive attention in recent years. Because of its empirical nature, the advance of the IR field is closely related to the development of various toolkits. While the traditional IR toolkit mainly provides a platform to evaluate the effectiveness of retrieval…

  6. Service orientation in holonic and multi-agent manufacturing

    CERN Document Server

    Thomas, André; Trentesaux, Damien

    2015-01-01

    This volume gathers the peer reviewed papers presented at the 4th edition of the International Workshop “Service Orientation in Holonic and Multi-agent Manufacturing – SOHOMA’14” organized and hosted on November 5-6, 2014 by the University of Lorraine, France in collaboration with the CIMR Research Centre of the University Politehnica of Bucharest and the TEMPO Laboratory of the University of Valenciennes and Hainaut-Cambrésis.   The book is structured in six parts, each one covering a specific research line which represents a trend in future manufacturing: (1) Holonic and Agent-based Industrial Automation Systems; (2) Service-oriented Management and Control of Manufacturing Systems; (3) Distributed Modelling for Safety and Security in Industrial Systems; (4) Complexity, Big Data and Virtualization in Computing-oriented Manufacturing; (5) Adaptive, Bio-inspired and Self-organizing Multi-Agent Systems for Manufacturing, and (6) Physical Internet Simulation, Modelling and Control.   There is a clear ...

  7. Dynamic User Interfaces for Service Oriented Architectures in Healthcare.

    Science.gov (United States)

    Schweitzer, Marco; Hoerbst, Alexander

    2016-01-01

    Electronic Health Records (EHRs) play a crucial role in healthcare today. Considering a data-centric view, EHRs are very advanced as they provide and share healthcare data in a cross-institutional and patient-centered way adhering to high syntactic and semantic interoperability. However, the EHR functionalities available for the end users are rare and hence often limited to basic document query functions. Future EHR use necessitates the ability to let the users define their needed data according to a certain situation and how this data should be processed. Workflow and semantic modelling approaches as well as Web services provide means to fulfil such a goal. This thesis develops concepts for dynamic interfaces between EHR end users and a service oriented eHealth infrastructure, which allow the users to design their flexible EHR needs, modeled in a dynamic and formal way. These are used to discover, compose and execute the right Semantic Web services.

  8. User-Oriented and Cognitive Models of Information Retrieval

    DEFF Research Database (Denmark)

    Skov, Mette; Järvelin, Kalervo; Ingwersen, Peter

    2018-01-01

    The domain of user-oriented and cognitive information retrieval (IR) is first discussed, followed by a discussion on the dimensions and types of models one may build for the domain. The focus of the present entry is on the models of user-oriented and cognitive IR, not on their empirical...... applications. Several models with different emphases on user-oriented and cognitive IR are presented—ranging from overall approaches and relevance models to procedural models, cognitive models, and task-based models. The present entry does not discuss empirical findings based on the models....

  9. Agile service oriented shipping companies in the container terminal

    Directory of Open Access Journals (Sweden)

    W. Liu

    2009-06-01

    Full Text Available Agility is regarded as one of the core capabilities and the developing trend of supply chains and their enterprises. Along with the development of economical globalization, supply chain management and containerization as well as container ports as a part of supply chain take more roles like logistics or distribution centers. Under this background, the container terminal should have superior response and develop agility. The main goal of this paper is to emphasize and illustrate the importance and imminence of implementing agility in container terminals. To achieve this goal, the analysis of the economies of scale in the container terminal is presented. In this paper, however, more attention will be paid to agile service oriented shipping companies. The concept and characters of agile service in the container terminal is illustrated. The paper also focuses on the agile organizational structure of the container terminal. Finally, the fuzzy quality synthetic evaluation method is given to evaluate the performance level of agile service in container terminal oriented shipping companies.

  10. Psychoeducational Services for Children and Youth in the Orient: Current Status, Problems, and some Remedies.

    Science.gov (United States)

    Oakland, T; Hu, S

    1989-01-01

    Utilizing information obtained through an international survey and existing literature, patterns in the practices, research, and preparation of professionals who deliver psychoeducational services to children and youth in six Oriental countries (i.e., China, Hong Kong(1), Japan, the Philippines, Taiwan, and Thailand) are described. Services are provided by many professional groups. While few formal programs exist for the preparation of psychologists to work in schools, those providing such services have at least a bachelor's degree. Services commonly provided include assessment, vocational and educational guidance, counseling, parent education, and teaching. School psychological services generally are not governed by legislation or professional standards. Research tends to be applied and directed toward the construction and translations of tests and toward the needs of the mentally retarded, learning disabled, and behaviorally disordered. Ten major problems creating barriers for the delivery of psychoeducational services are identified. Three suggestions to help resolve these problems are offered.

  11. Availability and Primary Health Care Orientation of Dementia-Related Services in Rural Saskatchewan, Canada.

    Science.gov (United States)

    Morgan, Debra G; Kosteniuk, Julie G; Stewart, Norma J; O'Connell, Megan E; Kirk, Andrew; Crossley, Margaret; Dal Bello-Haas, Vanina; Forbes, Dorothy; Innes, Anthea

    2015-01-01

    Community-based services are important for improving outcomes for individuals with dementia and their caregivers. This study examined: (a) availability of rural dementia-related services in the Canadian province of Saskatchewan, and (b) orientation of services toward six key attributes of primary health care (i.e., information/education, accessibility, population orientation, coordinated care, comprehensiveness, quality of care). Data were collected from 71 rural Home Care Assessors via cross-sectional survey. Basic health services were available in most communities (e.g., pharmacists, family physicians, palliative care, adult day programs, home care, long-term care facilities). Dementia-specific services typically were unavailable (e.g., health promotion, counseling, caregiver support groups, transportation, week-end/night respite). Mean scores on the primary health care orientation scales were low (range 12.4 to 17.5/25). Specific services to address needs of rural individuals with dementia and their caregivers are limited in availability and fit with primary health care attributes.

  12. Utilizing Design Information in Aspect-Oriented Programming

    OpenAIRE

    Nagy, I.; Bergmans, Lodewijk; Havinga, W.K.; Aksit, Mehmet; Hirschfeld, Robert; Kowalczyk, Ryszard; Polze, Andreas; Weske, Mathias

    2005-01-01

    Traditionally in aspect-oriented languages, pointcut designators select joinpoints of a program based on lexical information such as explicit names of program elements. However, this reduces the adaptability of software, since it involves too much information that is hard-coded, and often implementationspecific. We claim that this problem can be reduced by referring to program units through their design intentions. Design intention is represented by annotated design information, which describ...

  13. Studi Kasus Implementasi Service Oriented Architecture (SOA di Credit Suisse

    Directory of Open Access Journals (Sweden)

    Sartika Kurniali

    2013-12-01

    Full Text Available Credit Suisse Group (CSG is a leading company engaged in global financial services. At the end of 90s IT infrastructure complexity of Credit Suisse has reached a critical situation. The existing IT infrastructure is nolonger able to support the required business functionality. This leads to the introduction of an integrated architecture based on Service-Oriented Architecture (SOA. The purpose of this study is to learn how Credit Suisse successfully implements SOA both on a technical and organizational level. Analyses were performed by processing factual and reference data acquired. From the research, the successful implementation is due to clarity of interface, clarity of process, management commitment, and solid technology. Their success does not come easily since they also face obstacles and conflicts on the implementation.

  14. A Synchronous Collaborative Service Oriented Mobile Learning Architecture SCSOMLA

    Directory of Open Access Journals (Sweden)

    Charles Wamuti

    2015-08-01

    Full Text Available Despite the growth of mobile learning and advantages offered such as portability social interactivity context sensitivity convenience inclusive and non-discriminatory independence data collected showed that there is low use of such mobile learning systems. Investigation on mobile learning sought the participation of users and availability of users the mimicability of the class room and the various implementations in institutions and attempts at synchronous collaboration in existing Mobile Learning based infrastructure. As seen in the research the social aspect of smart mobile phones has not been leveraged to be incorporated in mobile learning infrastructure where a class is seen as a social place. Mobile Learning has not allowed a collaborative part of the social constructivism theory approach to users of these technologies which have focused on technology other than the fundamental of teaching collaborative pedagogy. Options that would enable group collaboration would be necessary to increase the quality of service for those teaching and learning in a mobile environment. With this lack of environmental feel and exposing the services that are offered in the teaching business service oriented architecture a mature technology was applied due to its seamless integration to business processes. Research explored what standards have been proposed regarding Service Oriented Architecture S.O.A. and M-Learning how has time-based collaboration been archived in other m-learning systems and how can time-based collaboration S.O.A. and M-Learning be wrapped around An architecture based on the intersection of time-based collaboration S.O.A. and M-Learning then was designed and evaluated. Results of a user study comparing a mobile learning system integrated social collaborative pedagogical features suggest that an enhanced social presence was achieved where users worked together similar to a conventional classroom.

  15. The impact of health care professionals' service orientation on patients' innovative behavior.

    Science.gov (United States)

    Henrike, Hannemann-Weber; Schultz, Carsten

    2014-01-01

    The increasing availability of medical information and the rising relevance of patient communities drive the active role of health consumers in health care processes. Patients become experts on their disease and provide valuable stimuli for novel care solutions. Medical encounters evolve toward a more collaborative health care service process, where patients are accepted as equal partners. However, the patient's active role depends on the interaction with the involved health care professionals. The aim of this article is to examine whether the service orientation of health care professionals and their proactive and adaptive work behavior and the extent of shared goals within the necessary interdisciplinary health professional team influence patients' innovative behavior. We address six rare diseases and use interview and survey data to test theoretically derived hypotheses. The sample consists of 86 patients and their 160 health care professionals. Sixty patients provided additional information via interviews. Patients' innovative behavior is reflected by the number of generated ideas as well as the variety of ideas. The service orientation of work teams plays an important role in the innovation process of patients. As hypothesized, the extent of shared goals within the health care teams has a direct effect on patients' idea generation. Work adaptivity and proactivity and shared goals both reinforce the positive effect of service orientation. Furthermore, significant associations between the three independent variables and the second outcome variable of patient's idea variety are confirmed. The study underlines (1) the important role of patients within health care service innovation processes, (2) the necessity of a service-oriented working climate to foster the development of innovative care solutions for rare diseases, and (3) the need for an efficient cooperation and open mindset of health care professionals to motivate and support patient innovation.

  16. PENGARUH MARKET ORIENTATION TERHADAP SERVICE QUALITY, SATISFACTION DAN LOYALTY PELANGGAN TOKO BUKU GRAMEDIA DI JAWA TIMUR

    OpenAIRE

    FX Agus Subroto

    2013-01-01

    The research objectives were to prove and to analyze the effect of market orientation on service quality, customer satisfaction and loyalty. The research sample consisted of 144 customers. The data were analyzed using Structural Equation Modeling (SEM) with AMOS. The results proved that market orientation had significant effect on service quality; market orientation had significant effect on satisfaction; market orientation had no significant effect on customer loyalty; service quality had si...

  17. Manager Information Management and Innovation Services | IDRC ...

    International Development Research Centre (IDRC) Digital Library (Canada)

    Manager Information Management and Innovation Services ... manages research services for end users, ensures that internal clients know how to access ... in order to ensure that services provided meet a high level of quality and client needs ...

  18. Designing and implementing the logical security framework for e-commerce based on service oriented architecture

    OpenAIRE

    Luhach, Ashish Kr.; Dwivedi, Sanjay K; Jha, C K

    2014-01-01

    Rapid evolution of information technology has contributed to the evolution of more sophisticated E- commerce system with the better transaction time and protection. The currently used E-commerce models lack in quality properties such as logical security because of their poor designing and to face the highly equipped and trained intruders. This editorial proposed a security framework for small and medium sized E-commerce, based on service oriented architecture and gives an analysis of the emin...

  19. Governance of Service-Oriented Architecture in a Healthcare Organization: A Case Study

    DEFF Research Database (Denmark)

    Koumaditis, Konstantinos

    2015-01-01

    The article introduces a service-oriented architecture (SOA) governance framework for successful implementation in a healthcare organization. The proposed framework, based on a rigorous literature review, proposes nine governance elements that should be considered during the SOA implementation...... process. This proposal aims to pinpoint attributes and guidelines for each element required to successfully govern SOA and tackle longstanding healthcare information systems (HIS) implementation challenges. The framework was tested in a healthcare organization and valuable insights are presented herein...

  20. Runtime QoS control and revenue optimization within service oriented architecture

    NARCIS (Netherlands)

    Zivkovic, Miroslav

    2014-01-01

    The paradigms of service-oriented computing (SOC) and its underlying service-oriented architecture (SOA) have changed the way software applications are designed, developed, deployed, and consumed. Software engineers can therefore realize applications by service composition, using services offered by

  1. The Service Failure and Recovery in the Information Technology Services

    OpenAIRE

    Jun Luo; Weiguo Zhang.; Dabin Qin

    2010-01-01

    It is important to retain customer satisfaction in information technology services. When a service failure occurs, companies need to take service recovery action to recover their customer satisfaction. Although companies cannot avoid all problems and complaints, they should try to make up. Therefore, service failure and service recovery have become an important and challenging issue for companies. In this paper, the literature and the problems in the information technolog...

  2. Grasping an object comfortably: orientation information is held in memory

    NARCIS (Netherlands)

    Roche, K; Verheij, R.; Voudouris, D.; Chainay, H.; Smeets, J.B.J.

    2015-01-01

    It has been shown that memorized information can influence real-time visuomotor control. For instance, a previously seen object (prime) influences grasping movements toward a target object. In this study, we examined how general the priming effect is: does it depend on the orientation of the target

  3. PEMODELAN INTEGRASI NEARLY REAL TIME DATA WAREHOUSE DENGAN SERVICE ORIENTED ARCHITECTURE UNTUK MENUNJANG SISTEM INFORMASI RETAIL

    Directory of Open Access Journals (Sweden)

    I Made Dwi Jendra Sulastra

    2015-12-01

    Full Text Available Updates the data in the data warehouse is not traditionally done every transaction. Retail information systems require the latest data and can be accessed from anywhere for business analysis needs. Therefore, in this study will be made data warehouse model that is able to produce the information near real time, and can be accessed from anywhere by end users application. Modeling design integration of nearly real time data warehouse (NRTDWH with a service oriented architecture (SOA to support the retail information system is done in two stages. In the first stage will be designed modeling NRTDWH using Change Data Capture (CDC based Transaction Log. In the second stage will be designed modeling NRTDWH integration with SOA-based web service. Tests conducted by a simulation test applications. Test applications used retail information systems, web-based web service client, desktop, and mobile. Results of this study were (1 ETL-based CDC captures changes to the source table and then store it in the database NRTDWH with the help of a scheduler; (2 Middleware web service makes 6 service based on data contained in the database NRTDWH, and each of these services accessible and implemented by the web service client.

  4. COMPUTER ORIENTED FACILITIES OF TEACHING AND INFORMATIVE COMPETENCE

    Directory of Open Access Journals (Sweden)

    Olga M. Naumenko

    2010-09-01

    Full Text Available In the article it is considered the history of views to the tasks of education, estimations of its effectiveness from the point of view of forming of basic vitally important competences. Opinions to the problem in different countries, international organizations, corresponding experience of the Ukrainian system of education are described. The necessity of forming of informative competence of future teacher is reasonable in the conditions of application of the computer oriented facilities of teaching at the study of naturally scientific cycle subjects in pedagogical colleges. Prognosis estimations concerning the development of methods of application of computer oriented facilities of teaching are presented.

  5. QUALITY OF SERVICE ORIENTED WEB SERVICE SELECTION: AN EVALUATION OF TECHNIQUES

    Directory of Open Access Journals (Sweden)

    Munjiah Nur Saadah

    2014-08-01

    Full Text Available Abstract In service-oriented computing, web services are the basic foundation that aims to facilitate building of business application in a more flexible and interoperable manner for enterprise collaboration. One of the most promising advantages of web service technology is the possibility of creating added-value services by combining existing ones. A key step for composing and executing services lies in the selection of the individual service to use. Much attention has been devoted to appropriate selection of service functionalities, but also the non-functional properties of the services play a key role. A web service selection technique must take as much as possible the important influencing aspects into account to the selection process in order to minimize the selection efforts. This paper evaluates several web service selection techniques published in literature with the focus on their contributions to web service selection. The evaluation results can be used as a basis for improving web service selection techniques and then simplifying the selection tasks.

  6. The developing one door licensing service system based on RESTful oriented services and MVC framework

    Science.gov (United States)

    Widiyanto, Sigit; Setyawan, Aris Budi; Tarigan, Avinanta; Sussanto, Herry

    2016-02-01

    The increase of the number of business impact on the increasing service requirements for companies and Small Medium Enterprises (SMEs) in submitting their license request. The service system that is needed must be able to accommodate a large number of documents, various institutions, and time limitations of applicant. In addition, it is also required distributed applications which is able to be integrated each other. Service oriented application fits perfectly developed along client-server application which has been developed by the Government to digitalize submitted data. RESTful architecture and MVC framework are embedded in developing application. As a result, the application proves its capability in solving security, transaction speed, and data accuracy issues.

  7. Measures of the recovery orientation of mental health services: systematic review.

    Science.gov (United States)

    Williams, J; Leamy, M; Bird, V; Harding, C; Larsen, J; Le Boutillier, C; Oades, L; Slade, M

    2012-11-01

    The review aimed to (1) identify measures that assess the recovery orientation of services; (2) discuss how these measures have conceptualised recovery, and (3) characterise their psychometric properties. A systematic review was undertaken using seven sources. The conceptualisation of recovery within each measure was investigated by rating items against a conceptual framework of recovery comprising five recovery processes: connectedness; hope and optimism; identity; meaning and purpose; and empowerment. Psychometric properties of measures were evaluated using quality criteria. Thirteen recovery orientation measures were identified, of which six met eligibility criteria. No measure was a good fit with the conceptual framework. No measure had undergone extensive psychometric testing and none had data on test-retest reliability or sensitivity to change. Many measures have been developed to assess the recovery orientation of services. Comparisons between the measures were hampered by the different conceptualisations of recovery used and by the lack of uniformity on the level of organisation at which services were assessed. This situation makes it a challenge for services and researchers to make an informed choice on which measure to use. Further work is needed to produce measures with a transparent conceptual underpinning and demonstrated psychometric properties.

  8. SmartMal: a service-oriented behavioral malware detection framework for mobile devices.

    Science.gov (United States)

    Wang, Chao; Wu, Zhizhong; Li, Xi; Zhou, Xuehai; Wang, Aili; Hung, Patrick C K

    2014-01-01

    This paper presents SmartMal--a novel service-oriented behavioral malware detection framework for vehicular and mobile devices. The highlight of SmartMal is to introduce service-oriented architecture (SOA) concepts and behavior analysis into the malware detection paradigms. The proposed framework relies on client-server architecture, the client continuously extracts various features and transfers them to the server, and the server's main task is to detect anomalies using state-of-art detection algorithms. Multiple distributed servers simultaneously analyze the feature vector using various detectors and information fusion is used to concatenate the results of detectors. We also propose a cycle-based statistical approach for mobile device anomaly detection. We accomplish this by analyzing the users' regular usage patterns. Empirical results suggest that the proposed framework and novel anomaly detection algorithm are highly effective in detecting malware on Android devices.

  9. SmartMal: A Service-Oriented Behavioral Malware Detection Framework for Mobile Devices

    Directory of Open Access Journals (Sweden)

    Chao Wang

    2014-01-01

    Full Text Available This paper presents SmartMal—a novel service-oriented behavioral malware detection framework for vehicular and mobile devices. The highlight of SmartMal is to introduce service-oriented architecture (SOA concepts and behavior analysis into the malware detection paradigms. The proposed framework relies on client-server architecture, the client continuously extracts various features and transfers them to the server, and the server’s main task is to detect anomalies using state-of-art detection algorithms. Multiple distributed servers simultaneously analyze the feature vector using various detectors and information fusion is used to concatenate the results of detectors. We also propose a cycle-based statistical approach for mobile device anomaly detection. We accomplish this by analyzing the users’ regular usage patterns. Empirical results suggest that the proposed framework and novel anomaly detection algorithm are highly effective in detecting malware on Android devices.

  10. Developing collective customer knowledge and service climate: The interaction between service-oriented high-performance work systems and service leadership.

    Science.gov (United States)

    Jiang, Kaifeng; Chuang, Chih-Hsun; Chiao, Yu-Ching

    2015-07-01

    This study theorized and examined the influence of the interaction between Service-Oriented high-performance work systems (HPWSs) and service leadership on collective customer knowledge and service climate. Using a sample of 569 employees and 142 managers in footwear retail stores, we found that Service-Oriented HPWSs and service leadership reduced the influences of one another on collective customer knowledge and service climate, such that the positive influence of service leadership on collective customer knowledge and service climate was stronger when Service-Oriented HPWSs were lower than when they were higher or the positive influence of Service-Oriented HPWSs on collective customer knowledge and service climate was stronger when service leadership was lower than when it was higher. We further proposed and found that collective customer knowledge and service climate were positively related to objective financial outcomes through service performance. Implications for the literature and managerial practices are discussed. (c) 2015 APA, all rights reserved).

  11. Reflection on the talent structure of knowledge-service oriented nuclear technology library

    International Nuclear Information System (INIS)

    Zhang Xue; Zhang Ruiping

    2010-01-01

    Nuclear technology library is the only authoritative organization in collection of nuclear technology literatures.It has exceptional advantage and a large number of customers with great requirement. With promotion of network and digitization of information resource, new situation is posed before nuclear technology library-transforming from traditional library to knowledge-service oriented library. In order to carry on knowledge service effectively and conveniently, a variety of talents are essential. So establishing a talent team with high quality and complete specialities is the fundamental guarantee. Based on a great deal research and discussion, requirements for establishment of a talent team are put forward in the paper and suggestion are present: 5 basic specialized talents are required in nuclear technology library, including organization and management talent, basic operation talent, search service talent, technology application talent, information development talent. (authors)

  12. Information from the Dosimetry Service

    CERN Multimedia

    2006-01-01

    Please note the following opening hours of the Service: From 31st July onwards: Every morning from 8:30 to 12:00 The Service is closed in the afternoons. We should like to remind you that dosimeters cannot be sent to customers by internal mail. Short-term dosimeters (VCTs) must always be returned to the Service after use and must not be left on the racks in the experimental areas or in the secretariats. Dosimetry Service Tel 72155 Bldg. 24 E 011 Dosimetry.service@cern.ch http://cern.ch/rp-dosimetry

  13. Smoothing Data Friction through building Service Oriented Data Platforms

    Science.gov (United States)

    Wyborn, L. A.; Richards, C. J.; Evans, B. J. K.; Wang, J.; Druken, K. A.

    2017-12-01

    Data Friction has been commonly defined as the costs in time, energy and attention required to simply collect, check, store, move, receive, and access data. On average, researchers spend a significant fraction of their time finding the data for their research project and then reformatting it so that it can be used by the software application of their choice. There is an increasing role for both data repositories and software to be modernised to help reduce data friction in ways that support the better use of the data. Many generic data repositories simply accept data in the format as supplied: the key check is that the data have sufficient metadata to enable discovery and download. Few generic repositories have both the expertise and infrastructure to support the multiple domain specific requirements that facilitate the increasing need for integration and reusability. In contrast, major science domain-focused repositories are increasingly able to implement and enforce community endorsed best practices and guidelines that ensure reusability and harmonization of data for use within the community by offering semi-automated QC workflows to improve quality of submitted data. The most advanced of these science repositories now operate as service-oriented data platforms that extend the use of data across domain silos and increasingly provide server-side programmatically-enabled access to data via network protocols and community standard APIs. To provide this, more rigorous QA/QC procedures are needed to validate data against standards and community software and tools. This ensures that the data can be accessed in expected ways and also demonstrates that the data works across different (non-domain specific) packages, tools and programming languages deployed by the various user communities. In Australia, the National Computational Infrastructure (NCI) has created such a service-oriented data platform which is demonstrating how this approach can reduce data friction

  14. Information Services at the University of Calgary.

    Science.gov (United States)

    Norris, Douglas

    The University of Calgary was the first university in Canada to combine its library, computer center, and audiovisual services into one unit. For a period of three years the Division of Information Services administered and coordinated library services, computer services, and communications media. The organizational structure, objectives, and the…

  15. Quality Management and Building Government Information Services.

    Science.gov (United States)

    Farrell, Maggie

    1998-01-01

    Discusses serving library-patron needs in terms of customer service and quality control. Highlights include tools for measuring the quality of service (e.g., the SERVQUAL survey), advisory boards or focus groups, library "service statements," changing patron needs, new information formats, and justifying depository library services. (JAK)

  16. COMPUTER ORIENTED FACILITIES OF TEACHING AND INFORMATIVE COMPETENCE

    OpenAIRE

    Olga M. Naumenko

    2010-01-01

    In the article it is considered the history of views to the tasks of education, estimations of its effectiveness from the point of view of forming of basic vitally important competences. Opinions to the problem in different countries, international organizations, corresponding experience of the Ukrainian system of education are described. The necessity of forming of informative competence of future teacher is reasonable in the conditions of application of the computer oriented facilities of t...

  17. Information from the Registration Service

    CERN Multimedia

    GS Department

    2011-01-01

    Please note that the Registration Service (Bldg 55-1st floor) will be exceptionally open during the annual end of year closure from 10:00 to 12:00 on the following days: 22, 23, 26, 27,28, 29 et 30 December 2011 and 2,3, et 4 January 2012. All the activities related to the Registration Service will be operational: registration for contractors’ personnel; registrations for professional visits; access cards; car stickers; biometric registration. The Registration Service

  18. Quality of service management framework for dynamic chaining of geographic information services

    Science.gov (United States)

    Onchaga, Richard

    2006-06-01

    Dynamic chaining of geographic information services (geo-services) is gaining popularity as a new paradigm for evolving flexible geo-information systems and for providing on-demand access to geo-information. In dynamic chaining, disparate geo-services are discovered and composed at run time to yield more elaborate functionality and create value-added geo-information. Common approaches to service chaining discover and compose disparate geo-services based on the functional capability of individual geo-services. The primary concern of common approaches is thus the emergent behavior of the resulting composite geo-service. However, as geo-services become mundane and take on a greater and more strategic role in mission critical processes, deliverable quality of service (QoS) becomes an important concern. QoS concerns operational characteristics of a service that determine its utility in an application context. To address pertinent QoS requirements, a new approach to service chaining becomes necessary. In this paper we propose a QoS-aware chaining approach in which geo-services are discovered, composed and executed considering both functional and QoS requirements. We prescribe a QoS management framework that defines fundamental principles, concepts and mechanisms which can be applied to evolve an effective distributed computing platform for QoS-aware chaining of geo-services - the so-called geo-service infrastructure. The paper also defines an extensible QoS model for services delivered by dynamic compositions of geo-services. The process of orthophoto generation is used to demonstrate the applicability of the prescribed framework to service-oriented geographic information processing.

  19. CHRONOS architecture: Experiences with an open-source services-oriented architecture for geoinformatics

    Science.gov (United States)

    Fils, D.; Cervato, C.; Reed, J.; Diver, P.; Tang, X.; Bohling, G.; Greer, D.

    2009-01-01

    CHRONOS's purpose is to transform Earth history research by seamlessly integrating stratigraphic databases and tools into a virtual on-line stratigraphic record. In this paper, we describe the various components of CHRONOS's distributed data system, including the encoding of semantic and descriptive data into a service-based architecture. We give examples of how we have integrated well-tested resources available from the open-source and geoinformatic communities, like the GeoSciML schema and the simple knowledge organization system (SKOS), into the services-oriented architecture to encode timescale and phylogenetic synonymy data. We also describe on-going efforts to use geospatially enhanced data syndication and informally including semantic information by embedding it directly into the XHTML Document Object Model (DOM). XHTML DOM allows machine-discoverable descriptive data such as licensing and citation information to be incorporated directly into data sets retrieved by users. ?? 2008 Elsevier Ltd. All rights reserved.

  20. Information from the Dosimetry Service

    CERN Multimedia

    2006-01-01

    Please note the following opening hours of the Service: In June: Every morning from 8:30 to 12:00 In July: Mondays, Wednesdays and Fridays from 8:30 to 11:30 Closed all day on Tuesdays and Thursdays From 31st July onwards: Every morning from 8:30 to 12:00 The Service is closed in the afternoons. We should like to remind you that dosimeters cannot be sent to customers by internal mail. Short-term dosimeters (VCTs) must always be returned to the Service after use and must not be left on the racks in the experimental areas or in the secretariats. Dosimetry Service Tel 72155 Bldg. 24 E 011 Dosimetry.service@cern.ch http://cern.ch/rp-dosimetry

  1. Uncertainty in Reference and Information Service

    Science.gov (United States)

    VanScoy, Amy

    2015-01-01

    Introduction: Uncertainty is understood as an important component of the information seeking process, but it has not been explored as a component of reference and information service. Method: Interpretative phenomenological analysis was used to examine the practitioner perspective of reference and information service for eight academic research…

  2. Using Service Oriented Architecture in a Generic Virtual Power Plant

    DEFF Research Database (Denmark)

    Andersen, Peter Bach; Poulsen, Bjarne; Træholt, Chresten

    2009-01-01

    The purpose of this paper is to find and describe a suitable software framework that can be used to help implement the concept of a Generic Virtual Power Plant in the future power system. The Generic Virtual Power Plant concept, along with the utilization of distributed energy resources, has many...... the Generic Virtual Power Plant, an array of different software design principles, patterns and architectures must be applied. Especially Service Oriented Architecture (SOA) can aid in implementing the Generic Virtual Power Plant.......The purpose of this paper is to find and describe a suitable software framework that can be used to help implement the concept of a Generic Virtual Power Plant in the future power system. The Generic Virtual Power Plant concept, along with the utilization of distributed energy resources, has many...... interesting properties that can influence the future shape of power markets. The concept holds many promises including cheaper power to the consumer, a more flexible and responsive power production and the support of a more environment-friendly development. In order to realize a software solution supporting...

  3. Discover, Reuse and Share Knowledge on Service Oriented Architectures

    Directory of Open Access Journals (Sweden)

    Jesus Soto Carrion

    2011-12-01

    Full Text Available Current Semantic Web frameworks provide a complete infrastructure to manage ontologies schemes easing information retrieval with inference support. Ideally, the use of their frameworks should be transparent and decoupled, avoiding direct dependencies either on the application logic or on the ontology language. Besides there are different logic models used by ontology languages (OWL- Description Logic, OpenCyc-FOL,... and query languages (RDQL, SPARQL, OWLQL, nRQL, etc... These facts show integration and interoperability tasks between ontologies and applications are tedious on currently systems. This research provides a general ESB service engine design based on JBI that enables ontology query and reasoning capabilities thought an Enterprise Service Bus. An early prototype that shows how works our research ideas has been developed.

  4. Customer orientation and innovation : a comparative study of manufacturing and service firms

    OpenAIRE

    Wang, Qiang; Zhao, Xiande; Voss, Christopher

    2016-01-01

    This study investigates the effect of customer orientation on innovation performance in manufacturing and service firms by comparing their innovation mechanisms. Based on a sample of 1646 manufacturing firms and 686 service firms, our results indicate that customer orientation positively affects service innovativeness and product innovativeness in service firms and manufacturing firms, respectively, and that such effects are mediated by two important firm resources: supplier collaboration and...

  5. Sensor Webs with a Service-Oriented Architecture for On-demand Science Products

    Science.gov (United States)

    Mandl, Daniel; Ungar, Stephen; Ames, Troy; Justice, Chris; Frye, Stuart; Chien, Steve; Tran, Daniel; Cappelaere, Patrice; Derezinsfi, Linda; Paules, Granville; hide

    2007-01-01

    This paper describes the work being managed by the NASA Goddard Space Flight Center (GSFC) Information System Division (ISD) under a NASA Earth Science Technology Ofice (ESTO) Advanced Information System Technology (AIST) grant to develop a modular sensor web architecture which enables discovery of sensors and workflows that can create customized science via a high-level service-oriented architecture based on Open Geospatial Consortium (OGC) Sensor Web Enablement (SWE) web service standards. These capabilities serve as a prototype to a user-centric architecture for Global Earth Observing System of Systems (GEOSS). This work builds and extends previous sensor web efforts conducted at NASA/GSFC using the Earth Observing 1 (EO-1) satellite and other low-earth orbiting satellites.

  6. 77 FR 37907 - Information Collection; Service Contracting

    Science.gov (United States)

    2012-06-25

    ...), 1275 First Street NE., Washington, DC 20417. ATTN: Hada Flowers/IC 9000-0152, Service Contracting... DEPARTMENT OF DEFENSE GENERAL SERVICES ADMINISTRATION NATIONAL AERONAUTICS AND SPACE ADMINISTRATION [OMB Control No. 9000-0152: Docket 2012-0076; Sequence 16] Information Collection; Service...

  7. Automated Information System for School Food Services.

    Science.gov (United States)

    Hazarika, Panna; Galligan, Stephen

    1982-01-01

    Controlling warehousing operations and food inventory, administering school cafeteria activity, and measuring the profitability of food service operations are identified as food service administrative problems. A comprehensive school food services information system developed to address these problems is described. (Author/MLF)

  8. Building Strong Customer Relationships through Brand Orientation in Small Service Firms: An Empirical Investigation

    OpenAIRE

    Chovancová, Miloslava; Osakwe, Christian Nedu; Ogbonna, Benson U.

    2015-01-01

    The purpose of this paper is to empirically examine the relationship between the adoption of a brand orientation strategy and customer relationship performance in a small service firm setting. More specifically, in addition to investigating the direct link between brand orientation and customer relationship performance, we further examine the moderating effects of entrepreneurial orientation and perceived competitive intensity on the empirical link between brand orientation and customer relat...

  9. Hegemonic Masculinity in Sport Education: Case Studies of Experienced In-Service Teachers with Teaching Orientations

    Science.gov (United States)

    Chen, YuChun; Curtner-Smith, Matthew

    2013-01-01

    Research has revealed that while pre-service teachers (PTs) with coaching orientations reinforce sexism and masculine bias, those with teaching orientations combat and reject it. The purpose of this study was to examine four sport education (SE) seasons taught by two experienced in-service teachers for the presence or absence of sexism and…

  10. Problems and Expectations of University Students Attending Higher Education in Turkey: Orientation Services

    Science.gov (United States)

    Kutlu, Mustafa

    2005-01-01

    The objective of this research is to find out the problems and expectations of the students in Inonu University (in Malatya, a city in east Turkey) concerning the orientation services. An additional objective is to ascertain whether students' expectations with regard to orientation services differ according to their sex, their place of origin, and…

  11. Curriculum Orientations of Pre-Service Teachers in Jordan: A Required Reform Initiative for Professional Development

    Science.gov (United States)

    Ashour, Rateb; Khasawneh, Samer; Abu-Alruz, Jamal; Alsharqawi, Subhi

    2012-01-01

    The primary purpose of this study was to determine the curriculum orientations of pre-service teachers at a university in Jordan. Rigorous translation procedures were utilized to validate an Arabic version of the Curriculum Orientation Inventory (COI) for use in Jordan. The validated COI was administered to a sample of 259 pre-service teachers who…

  12. Experience on implementing risk-oriented in-service inspection at NPP in USA

    International Nuclear Information System (INIS)

    Grebenyuk, Yu.P.; Zaritskij, N.S.; Kovyrshin, V.G.; Kostenko, S.P.

    2001-01-01

    Experience of implementing risk-oriented in-service inspection (RIISI) of pipelines at the US NPP analyzed. RIISI processes according to the methodologies developed by Westinghouse and EPRI are described and compared. The information is addressed concerning practical matters of RIISI implementing at NPP Beaver Valley and Arkansas Nuclear One. Regulatory activity of the US NRC while implementing NRC at the US NPP. It is shown that using RIISI at NPP is aimed at improvement of examination efficiency, decreasing costs and occupational dose loads while inspecting pipelines

  13. Message Oriented Approach to WOM Effects in Service Industries

    Directory of Open Access Journals (Sweden)

    MUSTAFA DILBER

    2017-12-01

    Full Text Available In this study a search-based and an experience-based service were examined in Word-of-Mouth (WOM context. The study aimed at revealing the extent to which consumer choices in movie theatre and repair and maintenance shop services are influenced by the experience communicated by personal sources. Four key contributions are planned. Firstly, although it has attracted attention and criticism there is no empirical examination regarding message characteristics. In this study, the effects of messages delivered by senders concerning purchase decisions are investigated. Secondly, a more powerful scale regarding active information search was developed. Thirdly, perceptual homophily and sender characteristics were added to the model in a unique construct. Fourthly, to measure the effects of personal sources a classification of services is applied for the first time in WOM researches in this context. Data was subjected to an exploratory factor analysis (EFA and reliability analysis in the first stage of the analysis. At the second stage, confirmatory factor analysis (CFA was conducted and the model's hypotheses were tested by using structural equation modeling (SEM.

  14. Information from the installation service

    CERN Multimedia

    GS Department

    2010-01-01

    The French customs office moves out from Prévessin (building 904) to Ferney-Voltaire on January 20th-21st-22nd. For this reason the customs office will remain closed from Wednesday 20th to Friday 22nd January included. The service will open at the French customs office in Ferney-Voltaire on Monday January 25th.

  15. Information from the Collection Service

    CERN Multimedia

    GS Department

    2010-01-01

    As from Thursday 11 March two containers for the collection used NESPRESSO capsules will be at your disposal: One container near Building 133 (Recuperation and Sales Service); One container near Building 904 (Goods Reception). The used capsules will be dispatched to an industrial processing centre for recycling.

  16. Intranets: Considerations for the Information Services Manager.

    Science.gov (United States)

    Blackmore, Paul

    1997-01-01

    This article identifies benefits of using Internet technologies in an organization's intranet or internal information system: ease-of-use, one interface, implementation cost, access, information services (flat content and interactive intranets), support desks (via Web services and e-mail), document management. Discusses the impact of intranets on…

  17. Digital reference services: an overview | Oluwabiyi | Information ...

    African Journals Online (AJOL)

    Technological development in the world has brought many changes to libraries and their service deliveries. Many Libraries are trying to improve on their services by moving from face to face interaction to a digital environment. In this era of information explosion, many people rely on the internet for information and less ...

  18. Discretionary Information Flow Control for Interaction-Oriented Specifications

    DEFF Research Database (Denmark)

    Lluch Lafuente, Alberto; Nielson, Flemming; Nielson, Hanne Riis

    2015-01-01

    system for statically checking if a system specification ensures an information flow policy. The approach is illustrated with two archetypal examples of distributed and parallel computing systems: a protocol for an identity-secured data providing service and a parallel MapReduce computation....

  19. Online information services in the social sciences

    CERN Document Server

    Jacobs, Neil

    2004-01-01

    Information professionals are increasingly responsible not only for running traditional information and library services but also for providing an online presence for their organisation. This book shows how best practice in delivering online information services should be based on actual user needs and behaviour. A series of case studies provide real life examples of how social science information is being used in the community. The book then draws on these case studies to outline the main issues facing service providers: such as usability, metadata and management. The book concludes with a lo

  20. IRLT: Integrating Reputation and Local Trust for Trustworthy Service Recommendation in Service-Oriented Social Networks.

    Directory of Open Access Journals (Sweden)

    Zhiquan Liu

    Full Text Available With the prevalence of Social Networks (SNs and services, plenty of trust models for Trustworthy Service Recommendation (TSR in Service-oriented SNs (S-SNs have been proposed. The reputation-based schemes usually do not contain user preferences and are vulnerable to unfair rating attacks. Meanwhile, the local trust-based schemes generally have low reliability or even fail to work when the trust path is too long or does not exist. Thus it is beneficial to integrate them for TSR in S-SNs. This work improves the state-of-the-art Combining Global and Local Trust (CGLT scheme and proposes a novel Integrating Reputation and Local Trust (IRLT model which mainly includes four modules, namely Service Recommendation Interface (SRI module, Local Trust-based Trust Evaluation (LTTE module, Reputation-based Trust Evaluation (RTE module and Aggregation Trust Evaluation (ATE module. Besides, a synthetic S-SN based on the famous Advogato dataset is deployed and the well-known Discount Cumulative Gain (DCG metric is employed to measure the service recommendation performance of our IRLT model with comparing to that of the excellent CGLT model. The results illustrate that our IRLT model is slightly superior to the CGLT model in honest environment and significantly outperforms the CGLT model in terms of the robustness against unfair rating attacks.

  1. IRLT: Integrating Reputation and Local Trust for Trustworthy Service Recommendation in Service-Oriented Social Networks.

    Science.gov (United States)

    Liu, Zhiquan; Ma, Jianfeng; Jiang, Zhongyuan; Miao, Yinbin; Gao, Cong

    2016-01-01

    With the prevalence of Social Networks (SNs) and services, plenty of trust models for Trustworthy Service Recommendation (TSR) in Service-oriented SNs (S-SNs) have been proposed. The reputation-based schemes usually do not contain user preferences and are vulnerable to unfair rating attacks. Meanwhile, the local trust-based schemes generally have low reliability or even fail to work when the trust path is too long or does not exist. Thus it is beneficial to integrate them for TSR in S-SNs. This work improves the state-of-the-art Combining Global and Local Trust (CGLT) scheme and proposes a novel Integrating Reputation and Local Trust (IRLT) model which mainly includes four modules, namely Service Recommendation Interface (SRI) module, Local Trust-based Trust Evaluation (LTTE) module, Reputation-based Trust Evaluation (RTE) module and Aggregation Trust Evaluation (ATE) module. Besides, a synthetic S-SN based on the famous Advogato dataset is deployed and the well-known Discount Cumulative Gain (DCG) metric is employed to measure the service recommendation performance of our IRLT model with comparing to that of the excellent CGLT model. The results illustrate that our IRLT model is slightly superior to the CGLT model in honest environment and significantly outperforms the CGLT model in terms of the robustness against unfair rating attacks.

  2. Agent paradigm and services technology for distributed Information Sources

    Directory of Open Access Journals (Sweden)

    Hakima Mellah

    2011-10-01

    Full Text Available The complexity of information is issued from interacting information sources (IS, and could be better exploited with respect to relevance of information. In distributed IS system, relevant information has a content that is in connection with other contents in information network, and is used for a certain purpose. The highlighting point of the proposed model is to contribute to information system agility according to a three-dimensional view involving the content, the use and the structure. This reflects the relevance of information complexity and effective methodologies through self organized principle to manage the complexity. This contribution is primarily focused on presenting some factors that lead and trigger for self organization in a Service Oriented Architecture (SOA and how it can be possible to integrate self organization mechanism in the same.

  3. Information from the MEDICAL SERVICE

    CERN Document Server

    HR Department

    2008-01-01

    (The English version will be available next week). L’infirmerie du CERN (bâtiment 57-Rdc) est ouverte de 8h00 à 17h30, tous les jours ouvrables. La période de 12h30 à 13h30 est réservée uniquement aux urgences, afin de respecter un moment de pause pour les infirmières. Le service médical délivre des soins de premier secours et ne peut en aucun cas se substituer au médecin traitant. Une liste de médecins, dentistes et d’autres professionnels de santé du pays de Gex et de Meyrin est disponible sur la page web du service médical et mise à jour régulièrement : http://sc-me.web.cern.ch/sc-me/ En cas d’urgence sur le site du CERN, appeler en priorité le 74444.

  4. Pre-Service and In-Service Teachers' Experiences of Learning to Program in an Object-Oriented Language

    Science.gov (United States)

    Govender, I.; Grayson, D. J.

    2008-01-01

    This paper presents the results of an investigation into the various ways in which pre-service and in-service teachers experience learning to program in an object-oriented language. Both groups of teachers were enrolled in university courses. In most cases, the pre-service teachers were learning to program for the first time, while the in-service…

  5. Marketing Information Products and Services

    International Development Research Centre (IDRC) Digital Library (Canada)

    Librarians ... may have failed to adopt marketing theory and practices for a variety of .... of marketing principles in the context of libraries and information centres. ...... The membership fee is tax deductible as a business expense in some countries. ...... Prepared by Chin Saik Yoon, Publisher, Southbound, Penang, Malaysia, ...

  6. Information from the MEDICAL SERVICE

    CERN Multimedia

    Safety Commission

    2008-01-01

    The CERN infirmary (ground floor, Building 57) is open from 8.00 a.m. to 5.30 p.m. every working day. It is open for emergencies only between 12.30 and 1.30 p.m., to allow the nurses to take their lunch breaks. The Medical Service only gives first-level medical treatment and under no circumstances can it take the place of your family doctor. A list of doctors, dentists and other health professionals in the Pay de Gex and Meyrin can be consulted on the Medical Service’s regularly updated web page: http://sc-me.web.cern.ch/sc-me/ In the event of an emergency on the CERN site, the first number to call is 74444.

  7. practice-oriented research in service of designing interventions

    African Journals Online (AJOL)

    but rather practice oriented, and illustrates the need for n-type research. We present ... Problem owners are not involved in main-line qualitative or quantitative research. ... not only have knowledge of the research methodology, but should also.

  8. The influence of CEO gender on market orientation and performance in service small and medium-sized service businesses

    NARCIS (Netherlands)

    Davis, Peter S.; Babakus, Emin; Englis-Danskin, Paula; Pett, Tim

    2010-01-01

    This study examines the effects of CEO gender on market orientation and performance (growth and profitability) among a sample of small and medium-sized service businesses. Gender was found to have significant indirect effects (via market orientation) on both market performance (growth) and financial

  9. Delivering a lifelong integrated electronic health record based on a service oriented architecture.

    Science.gov (United States)

    Katehakis, Dimitrios G; Sfakianakis, Stelios G; Kavlentakis, Georgios; Anthoulakis, Dimitrios N; Tsiknakis, Manolis

    2007-11-01

    Efficient access to a citizen's Integrated Electronic Health Record (I-EHR) is considered to be the cornerstone for the support of continuity of care, the reduction of avoidable mistakes, and the provision of tools and methods to support evidence-based medicine. For the past several years, a number of applications and services (including a lifelong I-EHR) have been installed, and enterprise and regional infrastructure has been developed, in HYGEIAnet, the Regional Health Information Network (RHIN) of the island of Crete, Greece. Through this paper, the technological effort toward the delivery of a lifelong I-EHR by means of World Wide Web Consortium (W3C) technologies, on top of a service-oriented architecture that reuses already existing middleware components is presented and critical issues are discussed. Certain design and development decisions are exposed and explained, laying this way the ground for coordinated, dynamic navigation to personalized healthcare delivery.

  10. Emerging trends in the evolution of service-oriented and enterprise architectures

    CERN Document Server

    Zimmermann, Alfred; Jain, Lakhmi

    2016-01-01

    This book presents emerging trends in the evolution of service-oriented and enterprise architectures. New architectures and methods of both business and IT are integrating services to support mobility systems, Internet of Things, Ubiquitous Computing, collaborative and adaptive business processes, Big Data, and Cloud ecosystems. They inspire current and future digital strategies and create new opportunities for the digital transformation of next digital products and services. Services Oriented Architectures (SOA) and Enterprise Architectures (EA) have emerged as a useful framework for developing interoperable, large-scale systems, typically implementing various standards, like Web Services, REST, and Microservices. Managing the adaptation and evolution of such systems presents a great challenge. Service-Oriented Architecture enables flexibility through loose coupling, both between the services themselves and between the IT organizations that manage them. Enterprises evolve continuously by transforming and ext...

  11. Investigations on Evaluation of Some QoS Aspects of Service Oriented Computing System Based on Web Services

    Directory of Open Access Journals (Sweden)

    Subhash MEDHI

    2017-02-01

    Full Text Available Service Oriented Computing is a design paradigm that utilizes autonomous heterogeneous service applications as the fundamental elements to develop new composite functionalities at reduced cost and time. Web service is the standard way to implement the service oriented computing concepts in which business functions and resources are published, described, discovered, orchestrated and invoked using open standards and protocols. The web services emerged as an intelligent middleware web based technology for sharing business processes and resources amongst the disparate enterprises over the internet. Performance evaluation of service is an important criterion to be assessed by end users and service providers before adopting web services to deal with the challenging global markets. In this perspective, we propose to implement a composite ATM services using. Net technology to evaluate trustworthiness of web services in dealing with massive users. The uniqueness of our proposed system is the hierarchically designed parent and child services where the parent service authenticates a user to access resources and redirects the user’s query for executing child service for adequate solutions. The industry standard testing software tool, Mercury LoadRunner was deployed to test our proposed e-ATM system and record the performance metrics to analyse the quality aspects of the service. The outcome of the experiment will help in adoption and usage of the web services in diverse business enterprises. We present here the architecture, framework of testing, transaction status and reliability estimation of web services under massive stress of service users.

  12. Researching Connection between Service Orientation and Work Satisfaction: A Study of Hotel Employees (Novi Sad, Serbia

    Directory of Open Access Journals (Sweden)

    Marko D. Petrović

    2012-10-01

    Full Text Available In recent years, researches of service industry put in the centre of many papers the phenomena of the relation between service orientation and work (job satisfaction of the employees in the service sector. It have been analyzed many factors that affect the quality of hotel services and opportunities to improve service processes. One of the most important factor of service quality in the hospitality industry is service orientation of employees. On the other side, if the employees are satisfied with the work they are motivated to satisfy customer needs. The purpose of the paper is to study connections and differences among the hotel employees in service orientation and work satisfaction. To determine these issues, we used service orientation scale, developed by Dienhart, Gregoire, Downey and Knight (1992 and work satisfaction scale developed by Lytle (1994. We expected three factor solution for service orientation scale and uni-factor solution for work satisfaction. The results will be discussed and some practical recommendations will be given.

  13. A Service-Oriented Healthcare Message Alerting Architecture in an Asia Medical Center: A Case Study

    Directory of Open Access Journals (Sweden)

    Jin-Shin Lai

    2009-06-01

    Full Text Available This paper illustrates how our development team has used some information technologies to let physicians obtain an instant abnormal laboratory result report for critical patient care services. We have implementeda healthcare message alerting system (HMAS on a healthcare short message service (HSMS engine and the distributed healthcare-oriented service environment (DiHOSE in the National Taiwan University Hospital (NTUH. The HSMS engine has a general interface for all applications which could easily send any kind of alerting messages. Fundamentally, the DiHOSE uses HL7 standard formats to process the information exchange behaviors and can be flexibly extended for reasonable user requirements. The disease surveillance subsystem is an integral part of NTUH new hospital information system which is based on DiHOSE and the disease surveillance subsystem would send alerting messages through the HSMS engine. The latest cell phone message alerting subsystem, a case study, in NTUH proved that the DiHOSE could integrate the user required functions without much work. We concluded that both HSMS and DiHOSE can generalize and extend application demands efficiently.

  14. Implementation of Service Learning and Civic Engagement for Computer Information Systems Students through a Course Project at the Hashemite University

    Science.gov (United States)

    Al-Khasawneh, Ahmad; Hammad, Bashar K.

    2013-01-01

    Service learning methodologies provide information systems students with the opportunity to create and implement systems in real-world, public service-oriented social contexts. This paper presents a case study of integrating a service learning project into an undergraduate Computer Information Systems course titled "Information Systems"…

  15. Biotechnology information service of the GDR

    International Nuclear Information System (INIS)

    Poetzsch, E.

    1990-05-01

    The paper gives a survey of the biotechnology information in the GDR and describes the establishment of the Biotechnology Information Service of the GDR (BioInfo GDR). BioInfo GDR is a referral database and is to provide information on information sources available in the GDR, and on institutions working in the various fields of biotechnology in the GDR. In addition, some general problems of the building and use of databases are discussed. (author). 8 refs

  16. Biotechnology information service of the GDR

    Energy Technology Data Exchange (ETDEWEB)

    Poetzsch, E [Academy of Sciences, Berlin (Germany). Scientific Information Center

    1990-05-01

    The paper gives a survey of the biotechnology information in the GDR and describes the establishment of the Biotechnology Information Service of the GDR (BioInfo GDR). BioInfo GDR is a referral database and is to provide information on information sources available in the GDR, and on institutions working in the various fields of biotechnology in the GDR. In addition, some general problems of the building and use of databases are discussed. (author). 8 refs.

  17. A survey of cost accounting in service-oriented computing

    NARCIS (Netherlands)

    de Medeiros, Robson W.A.; Rosa, Nelson S.; Campos, Glaucia M.M.; Ferreira Pires, Luis

    Nowadays, companies are increasingly offering their business services through computational services on the Internet in order to attract more customers and increase their revenues. However, these services have financial costs that need to be managed in order to maximize profit. Several models and

  18. Service-oriented processes : an introduction to BPEL (Chapter 8)

    NARCIS (Netherlands)

    Ouyang, C.; Aalst, van der W.M.P.; Dumas, M.; Hofstede, ter A.H.M.; La Rosa, M.; Cardoso, J.

    2007-01-01

    The Business Process Execution Language for Web Services (BPEL) is an emerging standard for specifying the behaviour of Web services at different levels of details using business process modeling constructs. It represents a convergence between Web services and business process technology. This

  19. A Methodological Approach to Encourage the Service-Oriented Learning Systems Development

    Science.gov (United States)

    Diez, David; Malizia, Alessio; Aedo, Ignacio; Diaz, Paloma; Fernandez, Camino; Dodero, Juan-Manuel

    2009-01-01

    The basic idea of service-oriented learning is that a learning environment should be conceived as a set of independent units of learning packaged as learning services. The design, development and deployment of a learning system based on integrating different learning services needs both a technological platform to support the system as well as a…

  20. Moving forward with service dominant logic: Exploring the strategic orientations of a service-centred view of the firm

    Directory of Open Access Journals (Sweden)

    Paladino, A.

    2013-01-01

    Full Text Available Service Dominant Logic (SDL has been the subject of great conceptual debate over the past years. We are now clearly at a crossroad where application is required to cement its practical relevance to the organization and its performance. This paper extends the SDL debate, as founded by Vargo and Lusch (2004, by analyzing it through the lens of strategic orientations, in combination with a service-centred view of the firm. In doing so, the purpose of this paper is twofold. Firstly we aim to identify the existence of common characteristics between SDL and existing conceptual orientations. Secondly, we go further to explore the conceptual relationships between these identified and empirically evaluated strategic orientations (market, resource, learning, service, and entrepreneurship orientations and SDL theory. We proffer that a service-centred view of the firm requires the deployment of key facets of all of these strategic orientations. In this way, we argue that a SD orientation emerges that is in essence a strategic orientation combination. In doing so, we develop a comprehensive framework and lay the foundation for the initiation of empirical work on SDL to further enrich the work initiated by Vargo and Lusch (2004. The paper concludes with a discussion of this framework, its implications for scholars and practitioners and areas for future research.

  1. What are your priorities right now? Identifying service needs across recovery stages to inform service development.

    Science.gov (United States)

    Laudet, Alexandre B; White, William

    2010-01-01

    Substance use disorders (SUD) are, for many, chronic conditions that are typically associated with severe impairments in multiple areas of functioning. "Recovery" from SUD is, for most, a lengthy process; improvements in other areas of functioning do not necessarily follow the attainment of abstinence. The current SUD service model providing intense, short-term, symptom-focused services is ill-suited to address these issues. A recovery-oriented model of care is emerging, which provides coordinated recovery-support services using a chronic-care model of sustained recovery management. Information is needed about substance users' priorities, particularly persons in recovery who are not currently enrolled in treatment, to guide the development of recovery-oriented systems. As a first step in filling this gap, we present qualitative data on current life priorities among a sample of individuals that collectively represent successive recovery stages (N = 356). Findings suggest that many areas of functioning remain challenging long after abstinence is attained, most notably employment and education, family/social relations, and housing. Although the ranking of priorities changes somewhat across recovery stages, employment is consistently the second most important priority, behind working on one's recovery. Study limitations are noted, and the implications of findings for the development and evaluation of recovery-oriented services are discussed.

  2. Exploring the Consistent behavior of Information Services

    Directory of Open Access Journals (Sweden)

    Kapidakis Sarantos

    2016-01-01

    Full Text Available Computer services are normally assumed to work well all the time. This usually happens for crucial services like bank electronic services, but not necessarily so for others, that there is no commercial interest in their operation. In this work we examined the operation and the errors of information services and tried to find clues that will help predicting the consistency of the behavior and the quality of the harvesting, which is harder because of the transient conditions and the many services and the huge amount of harvested information. We found many unexpected situations. The services that always successfully satisfy a request may in fact return part of it. A significant part of the OAI services have ceased working while many other serves occasionally fail to respond. Some services fail in the same way each time, and we pronounce them dead, as we do not see a way to overcome that. Others also always, or sometimes fail, but not in the same way, and we hope that their behavior is affected by temporary factors, that may improve later on. We categorized the services into classes, to study their behavior in more detail.

  3. OR.NET: a service-oriented architecture for safe and dynamic medical device interoperability.

    Science.gov (United States)

    Kasparick, Martin; Schmitz, Malte; Andersen, Björn; Rockstroh, Max; Franke, Stefan; Schlichting, Stefan; Golatowski, Frank; Timmermann, Dirk

    2018-02-23

    Modern surgical departments are characterized by a high degree of automation supporting complex procedures. It recently became apparent that integrated operating rooms can improve the quality of care, simplify clinical workflows, and mitigate equipment-related incidents and human errors. Particularly using computer assistance based on data from integrated surgical devices is a promising opportunity. However, the lack of manufacturer-independent interoperability often prevents the deployment of collaborative assistive systems. The German flagship project OR.NET has therefore developed, implemented, validated, and standardized concepts for open medical device interoperability. This paper describes the universal OR.NET interoperability concept enabling a safe and dynamic manufacturer-independent interconnection of point-of-care (PoC) medical devices in the operating room and the whole clinic. It is based on a protocol specifically addressing the requirements of device-to-device communication, yet also provides solutions for connecting the clinical information technology (IT) infrastructure. We present the concept of a service-oriented medical device architecture (SOMDA) as well as an introduction to the technical specification implementing the SOMDA paradigm, currently being standardized within the IEEE 11073 service-oriented device connectivity (SDC) series. In addition, the Session concept is introduced as a key enabler for safe device interconnection in highly dynamic ensembles of networked medical devices; and finally, some security aspects of a SOMDA are discussed.

  4. Uniframe: A Unified Framework for Developing Service-Oriented, Component-Based Distributed Software Systems

    National Research Council Canada - National Science Library

    Raje, Rajeev R; Olson, Andrew M; Bryant, Barrett R; Burt, Carol C; Auguston, Makhail

    2005-01-01

    .... It describes how this approach employs a unifying framework for specifying such systems to unite the concepts of service-oriented architectures, a component-based software engineering methodology...

  5. Product Lines for Service Oriented Applications - PL for SOA

    Directory of Open Access Journals (Sweden)

    Maurice H. ter Beek

    2011-08-01

    Full Text Available PL for SOA proposes, formally, a software engineering methodology, development techniques and support tools for the provision of service product lines. We propose rigorous modeling techniques for the specification and verification of formal notations and languages for service computing with inclinations of variability. Through these cutting-edge technologies, increased levels of flexibility and adaptivity can be achieved. This will involve developing semantics of variability over behavioural models of services. Such tools will assist organizations to plan, optimize and control the quality of software service provision, both at design and at run time by making it possible to develop flexible and cost-effective software systems that support high levels of reuse. We tackle this challenge from two levels. We use feature modeling from product line engineering and, from a services point of view, the orchestration language Orc. We introduce the Smart Grid as the service product line to apply the techniques to.

  6. A Novel Market-Oriented Dynamic Collaborative Cloud Service Platform

    Science.gov (United States)

    Hassan, Mohammad Mehedi; Huh, Eui-Nam

    In today's world the emerging Cloud computing (Weiss, 2007) offer a new computing model where resources such as computing power, storage, online applications and networking infrastructures can be shared as "services" over the internet. Cloud providers (CPs) are incentivized by the profits to be made by charging consumers for accessing these services. Consumers, such as enterprises, are attracted by the opportunity for reducing or eliminating costs associated with "in-house" provision of these services.

  7. A healthcare management system for Turkey based on a service-oriented architecture.

    Science.gov (United States)

    Herand, Deniz; Gürder, Filiz; Taşkin, Harun; Yuksel, Emre Nuri

    2013-09-01

    The current Turkish healthcare management system has a structure that is extremely inordinate, cumbersome and inflexible. Furthermore, this structure has no common point of view and thus has no interoperability and responds slowly to innovations. The purpose of this study is to show that using which methods can the Turkish healthcare management system provide a structure that could be more modern, more flexible and more quick to respond to innovations and changes taking advantage of the benefits given by a service-oriented architecture (SOA). In this paper, the Turkish healthcare management system is chosen to be examined since Turkey is considered as one of the Third World countries and the information architecture of the existing healthcare management system of Turkey has not yet been configured with SOA, which is a contemporary innovative approach and should provide the base architecture of the new solution. The innovation of this study is the symbiosis of two main integration approaches, SOA and Health Level 7 (HL7), for integrating divergent healthcare information systems. A model is developed which is based on SOA and enables obtaining a healthcare management system having the SSF standards (HSSP Service Specification Framework) developed by the framework of the HSSP (Healthcare Services Specification Project) under the leadership of HL7 and the Object Management Group.

  8. A Service-Oriented Approach to Crowdsensing for Accessible Smart Mobility Scenarios

    Directory of Open Access Journals (Sweden)

    Silvia Mirri

    2016-01-01

    Full Text Available This work presents an architecture to help designing and deploying smart mobility applications. The proposed solution builds on the experience already matured by the authors in different fields: crowdsourcing and sensing done by users to gather data related to urban barriers and facilities, computation of personalized paths for users with special needs, and integration of open data provided by bus companies to identify the actual accessibility features and estimate the real arrival time of vehicles at stops. In terms of functionality, the first “monolithic” prototype fulfilled the goal of composing the aforementioned pieces of information to support citizens with reduced mobility (users with disabilities and/or elderly people in their urban movements. In this paper, we describe a service-oriented architecture that exploits the microservices orchestration paradigm to enable the creation of new services and to make the management of the various data sources easier and more effective. The proposed platform exposes standardized interfaces to access data, implements common services to manage metadata associated with them, such as trustworthiness and provenance, and provides an orchestration language to create complex services, naturally mapping their internal workflow to code. The manuscript demonstrates the effectiveness of the approach by means of some case studies.

  9. The accountability problem of flooding attacks in service-oriented architectures

    DEFF Research Database (Denmark)

    Jensen, Meiko; Schwenk, Jörg

    2009-01-01

    The threat of Denial of Service attacks poses a serious problem to the security of network-based services in general. For flooding attacks against service-oriented applications, this threat is dramatically amplified with potentially much higher impact and very little effort on the attacker's side....... Additionally, due to the high distribution of a SOA application's components, fending such attacks becomes a far more complex task. In this paper, we present the problem of accountability, referring to the issue of resolving the attacker in a highly distributed service-oriented application. Using a general...

  10. Ontology Driven Meta-Modeling of Service Oriented Architecture

    African Journals Online (AJOL)

    pc

    2018-03-05

    Mar 5, 2018 ... #Department of Computer Applications, National Institute of ... *5Department of Computer Science, Winona State University, MN, USA ..... Further, it has aided in service .... Software: A Research Roadmap”, Workshop on the Future of ... and A. Solberg, “Model-driven service engineering with SoaML”, in.

  11. User Oriented Climatic Information for Planning a Snow Removal Budget.

    Science.gov (United States)

    Cohen, Stewart J.

    1981-12-01

    Many activities associated with the transportation sector are weather sensitive. This study is concerned with highway maintenance activities, specifically snow removal, and the budgeting of same by the Illinois Department of Transportation (IDOT). During the 1978-79 winter, IDOT's snow removal budget was exhausted by the end of January, thereby necessitating the procurement of emergency funds. The following year, the Illinois State Water Survey (ISWS) was asked to provide specialized climatic design information that could be used to assist IDOT in its budget planning for snow removal.Snow removal is often accomplished by spreading road salt over snow- and ice-covered roads, thus improving traction and reducing the risk of vehicles skidding along slippery surfaces. This study demonstrates the computation of `salt days,' a user-oriented climatic variable that indicates the number of days when road salt is required. This variable is defined using certain temperature and snowfall criteria. Results of a pilot study indicate that it is possible to provide statistical outlooks for salt days two months in advance, using correlation analysis. The analysis for several Illinois stations indicates that at various intervals in the data records, November and December temperatures are significantly correlated with February salt days if short periods of record (5-20 years) are used.IDOT originally requested a `2- to 3-month projection.' However, it became clear that only projections of 12 months or longer could benefit annual budget preparation. Confusion existed between the user and the supplier of climatic information regarding the user's needs, and the applicability of the supplier's `climate products' to the user's budget planning procedure. This demonstrates the need for a prolonged effort by the supplier to fully acquaint the user with the various forms of climatic information available. This gap in communication must be overcome so that applied climatology can be integrated

  12. Function Model for Community Health Service Information

    Science.gov (United States)

    Yang, Peng; Pan, Feng; Liu, Danhong; Xu, Yongyong

    In order to construct a function model of community health service (CHS) information for development of CHS information management system, Integration Definition for Function Modeling (IDEF0), an IEEE standard which is extended from Structured Analysis and Design(SADT) and now is a widely used function modeling method, was used to classifying its information from top to bottom. The contents of every level of the model were described and coded. Then function model for CHS information, which includes 4 super-classes, 15 classes and 28 sub-classed of business function, 43 business processes and 168 business activities, was established. This model can facilitate information management system development and workflow refinement.

  13. Online GIS services for mapping and sharing disease information

    DEFF Research Database (Denmark)

    Gao, Sheng; Mioc, Darka; Anton, François

    2008-01-01

    Background Disease data sharing is important for the collaborative preparation, response, and recovery stages of disease control. Disease phenomena are strongly associated with spatial and temporal factors. Web-based Geographical Information Systems provide a real-time and dynamic way to represent...... and responding to disease outbreaks. To overcome these challenges in disease data mapping and sharing, the senior authors have designed an interoperable service oriented architecture based on Open Geospatial Consortium specifications to share the spatio-temporal disease information. Results A case study...... of infectious disease mapping across New Brunswick (Canada) and Maine (USA) was carried out to evaluate the proposed architecture, which uses standard Web Map Service, Styled Layer Descriptor and Web Map Context specifications. The case study shows the effectiveness of an infectious disease surveillance system...

  14. Behind the scenes of GS: Service orientation CERN-wide

    CERN Multimedia

    Corinne Pralavorio

    2014-01-01

    A far-reaching project to improve the management of services was initiated in 2010, through the implementation of standard methods and tools to improve the efficiency of CERN services continuously.   Everyone at CERN now knows the telephone number 77777, the e-mail address service-desk@cern.ch and the CERN Service Portal. Behind all this lies a one-stop-shop where a team of operators is ready to answer your call as swiftly as possible and help you send that over-sized parcel to Patagonia or repair those faulty blinds (see Bulletin article 44-45/2013). But that’s not all, as Reinoud Martens, head of the Service Management Support Group in the GS Department, explains: “As far as the service management project is concerned, receiving and assigning incoming calls is just the tip of the iceberg! More generally, the aim of this massive project, launched in 2010 in close collaboration with the IT Department, is to enhance service management and implement standardised met...

  15. A Service-oriented FPGA-based 3D Model Acquisition System

    Directory of Open Access Journals (Sweden)

    MACHIDON, O. M.

    2015-11-01

    Full Text Available This paper proposes a non-contact, low cost 3D scanning solution using laser striping. The solution is composed of two main parts: the hardware setup - used for acquiring the object's 3D surface information, and the software part - that processes the information and obtains the 3D model representation of the object. We propose two major improvements over the traditional scanning solutions: the 3D information acquisition is based on a reconfigurable hardware platform - a Xilinx Spartan 6 FPGA - which adds flexibility and scalability to the scanning process, while the 3D model reconstruction is remotely available "as a Service", by the means of a web interface that abstracts away the complexity of the underlying processes and improves the performance, while granting easy sharing between users. By separating data capture process from the 3D model reconstruction tasks the system gains in portability - a feature that is absent for most existing solutions. The service-oriented approach brings on a performance gain, since the computational intensive tasks are handled by dedicated servers and ease of use of the system, because the user does not have to bother managing and using the software tools locally.

  16. A Petri Net-Based Software Process Model for Developing Process-Oriented Information Systems

    Science.gov (United States)

    Li, Yu; Oberweis, Andreas

    Aiming at increasing flexibility, efficiency, effectiveness, and transparency of information processing and resource deployment in organizations to ensure customer satisfaction and high quality of products and services, process-oriented information systems (POIS) represent a promising realization form of computerized business information systems. Due to the complexity of POIS, explicit and specialized software process models are required to guide POIS development. In this chapter we characterize POIS with an architecture framework and present a Petri net-based software process model tailored for POIS development with consideration of organizational roles. As integrated parts of the software process model, we also introduce XML nets, a variant of high-level Petri nets as basic methodology for business processes modeling, and an XML net-based software toolset providing comprehensive functionalities for POIS development.

  17. The effectiveness of Teratology Information Services (TIS).

    Science.gov (United States)

    Hancock, Rebecca L; Koren, Gideon; Einarson, Adrienne; Ungar, Wendy J

    2007-02-01

    Women and their health care providers have few reliable sources of information regarding the safety of exposures in pregnancy and lactation. Evidence-based information on these topics is provided by Teratology Information Services (TIS). Access to TIS, however, is limited in many regions, and many services have difficulty maintaining ongoing funding. The objective of this review is to highlight published reports of the effectiveness of TIS in improving maternal and neonatal health. A search of the Pub Med and Econ Lit databases was performed with no date restriction, using the search terms teratology, information, counseling, pregnancy, effectiveness, birth defects. Information disseminated from TIS has been shown to prevent congenital malformations, unnecessary pregnancy terminations, and occupational risks. TIS support optimal nutritional supplementation in pregnancy and optimal drug therapy in pregnancy and breast-feeding. In addition, they correct misperceptions of risk and facilitate knowledge transfer and translation. TIS have the potential to provide health care cost savings. TIS are vital services in supporting optimal maternal and neonatal health. A formal economic evaluation of TIS is required in order to inform resource allocation decision-making and continued funding of these services.

  18. Study of information-orientation carry-out plan in energy sector

    Energy Technology Data Exchange (ETDEWEB)

    Kang, T W [Korea Energy Economics Institute, Euiwang (Korea, Republic of)

    1998-04-01

    Carrying out an information-orientation plan in the energy sector is indispensable if Korea is to survive in this unlimited competition age and global management system. It is also for maximizing the management efficiency of national energy resources as well as increasing the development of related industries and national welfare. The management of the energy resources sector of Korea, which is becoming diversified escaping from the past simple quantitative management of supplier-orientation, requires versatile and ample high-class information management system and high-level decision support system. In order to satisfy these requests, this study investigated and analyzed overall policies of the energy sector for carrying out information-orientation, neighborhood environment, organizational chart, information transfer method, the current condition of information-orientation, problems and improvements, demand of information-orientation of the future, and also reviewed the information-orientation status of advanced countries. Based on these, an information-orientation carryout plan in the energy sector is broken into three stages of `establishment of information transfer system`, `development of database`, and `establishment of decision support system` and presented per detailed work. It advised manpower, equipment and budget implementation plan, and a development schedule plan required for carrying out information-orientation as well as overall environmental build-up, and policy recommendation for the successful implementation of information-orientation. 24 refs., 27 figs., 15 tabs.

  19. Information System Engineering Supporting Observation, Orientation, Decision, and Compliant Action

    Science.gov (United States)

    Georgakopoulos, Dimitrios

    The majority of today's software systems and organizational/business structures have been built on the foundation of solving problems via long-term data collection, analysis, and solution design. This traditional approach of solving problems and building corresponding software systems and business processes, falls short in providing the necessary solutions needed to deal with many problems that require agility as the main ingredient of their solution. For example, such agility is needed in responding to an emergency, in military command control, physical security, price-based competition in business, investing in the stock market, video gaming, network monitoring and self-healing, diagnosis in emergency health care, and many other areas that are too numerous to list here. The concept of Observe, Orient, Decide, and Act (OODA) loops is a guiding principal that captures the fundamental issues and approach for engineering information systems that deal with many of these problem areas. However, there are currently few software systems that are capable of supporting OODA. In this talk, we provide a tour of the research issues and state of the art solutions for supporting OODA. In addition, we provide specific examples of OODA solutions we have developed for the video surveillance and emergency response domains.

  20. User-oriented and cognitive models of information retrieval

    DEFF Research Database (Denmark)

    Järvelin, Kalervo; Ingwersen, Peter

    2010-01-01

    The domain of user-oriented and cognitive IR is first discussed, followed by a discussion on the dimensions and types of models one may build for the domain.  The focus of the present entry is on the models of user-oriented and cognitive IR, not on their empirical applications. Several models wit...

  1. Service-Oriented Synthesis of Distributed and Concurrent Protocol Specifications

    Directory of Open Access Journals (Sweden)

    Jehad Al Dallal

    2008-01-01

    Full Text Available Several methods have been proposed for synthesizing computer communication protocol specifications from service specifications. Some protocol synthesis methods based on the finite state machine (FSM model assume that primitives in the service specifications cannot be executed simultaneously. Others either handle only controlled primitive concurrency or have tight restrictions on the applicable FSM topologies. As a result, these synthesis methods are not applicable to an interesting variety of inherently concurrent applications, such as the Internet and mobile communication systems. This paper proposes a concurrent-based protocol synthesis method that eliminates the restrictions imposed by the earlier methods. The proposed method uses a synthesis method to obtain a sequential protocol specification (P-SPEC from a given service specification (S-SPEC. The resulting P-SPEC is then remodeled to consider the concurrency behavior specified in the S-SPEC, while guaranteeing that P-SPEC provides the specified service.

  2. Service-oriented Design: A Multi-viewpoint Approach

    OpenAIRE

    Dijkman, R.M.; Dumas, M.

    2004-01-01

    As the technology associated to the ¿Web Services¿ trend gains significant adoption, the need for a corresponding design approach becomes increasingly important. This paper introduces a foundational model for designing (composite) services. The innovation of this model lies in the identification of four interrelated viewpoints (interface behaviour, provider behaviour, choreography, and orchestration) and their formalization from a control-flow perspective in terms of Petri nets. By formally c...

  3. MAIN CHARACTERISTICS OF COMPANIES USING SERVICE ORIENTED ARCHITECTURE (SOA AND OF THEIR OPERATION CONTEXT

    Directory of Open Access Journals (Sweden)

    Alfonso Duran Heras

    2008-12-01

    Full Text Available The aim of this article is to establish the main characteristics of the organizations that have successfully implemented information systems based on Service Oriented Architecture (SOA. Their environmental circumstances have also been studied. To achieve this objective, a SOA bibliographic review has been carried out, encompassing an analysis of 25 real cases in which different SOA applications were successfully implemented. All these cases were published between 2.001 and 2.007. The conclusions of this article can be briefly summarized as follows: SOA is well suited for organizations that rely on important legacy systems, whose performance is hindered by the lack of integration and flexibility of their computer architectures. These organizations therefore need to improve such architectures rather than replace them by new systems; SOA is being used by organizations that need to integrate their systems with those of their supply chain partners; SOA solutions provide support for the use of Web technologies.

  4. Service-Oriented Architecture Approach to MAGTF Logistics Support Systems

    Science.gov (United States)

    2013-09-01

    Support System-Marine Corps IT Information Technology KPI Key Performance Indicators LCE Logistics Command Element ITV In-transit Visibility LCM...building blocks, options, KPI (key performance indicators), design decisions and the corresponding; the physical attributes which is the second attribute... KPI ) that they impact. h. Layer 8 (Information Architecture) The business intelligence layer and information architecture safeguards the inclusion

  5. The role of value-informed pricing in market-oriented product innovation management

    NARCIS (Netherlands)

    Ingenbleek, P.; Frambach, R.T.; Verhallen, T.M.M.

    2010-01-01

    Although the positive effect of a market orientation on new product success is widely accepted and the market orientation literature has increased its understanding of how a market orientation leads to performance, the extant literature has overlooked the role of value-informed pricing in the

  6. The Role of Value-Informed Pricing in Market-Oriented Product Innovation Management

    NARCIS (Netherlands)

    Ingenbleek, P.T.M.; Frambach, R.T.; Verhallen, Th.M.M.

    2010-01-01

    Although the positive effect of a market orientation on new product success is widely accepted and the market orientation literature has increased its understanding of how a market orientation leads to performance, the extant literature has overlooked the role of value-informed pricing in the

  7. Construction of nuclear special information service

    International Nuclear Information System (INIS)

    Oh, Jeong Hoon; Kim, Tae Whan; Yi, Ji Ho; Chun, Young Choon; Yoo, Jae Bok; Yoo, An Na; Choi, Heon Soo

    2012-01-01

    Domestic INIS project has carried out various activities on supporting a decision-making for INIS Secretariat, exchanges of the statistical information between INIS and the country, and technical assistance for domestic end-users using INIS database. Based on the construction of INIS database sent by member states, the data published in the country has been gathered, collected, and inputted to INIS database according to the INIS reference series. Using the INIS output data, it has provided domestic users with searching INIS CD-ROM DB, INIS online database, INIS SDI service, and non-conventional literature delivery services. INIS2 DB Host site in Korea has serviced users of domestic and INIS member countries. In order to maintain the same data as Vienna center, the data update process has been performed. Also, publicity information activities were performed by many ways. To construct digital information infrastructure, we changed web server of KORNIS21 and we reconstruct digital library system as separation of KAERI network system. We constructed patent trend analysis system and new SDI service system. Also we collected Web DB, digital journals and so on and made an effort on operation of knowledge management system and research documents management. We have inputted over 4,000 records per year since 2009 and the input amount this year has reached 4,284 records. In order to input the comprehensive domestic publication related to nuclear energy, and rise in position of the national center, it is necessary to continue efforts and support budgets. We expect the INIS2 DB Host site will make a contribution to the improvement of productivity in the nuclear energy research as well as the diffusion of information about nuclear energy. We provided users with stable services changing web server of KORNIS21. Also we contributed to the improvement of researcher's productivity by constructing patent trend analysis system, new SDI service system and provided users with services

  8. News from the Library: Scientific Information Service - service interruption

    CERN Multimedia

    2014-01-01

    Techniques de l'Ingénieur has been part of the selection of databases offered by the Scientific Information Service for the last five years.   Unfortunately, as a consequence of budget reductions, and after careful consideration of all available options, we have to end this subscription. It will be still possible to purchase access to individual chapters via the Library services.  Furthermore, we are considering ending our subscriptions to Web of Science and Springer Materials (the Landolt-Börnstein database) during the course of 2015. We thank you for your understanding and welcome your feedback to library.desk@cern.ch

  9. The effects of temperature on service employees' customer orientation: an experimental approach.

    Science.gov (United States)

    Kolb, Peter; Gockel, Christine; Werth, Lioba

    2012-01-01

    Numerous studies have demonstrated how temperature can affect perceptual, cognitive and psychomotor performance (e.g. Hancock, P.A., Ross, J., and Szalma, J., 2007. A meta-analysis of performance response under thermal stressors. Human Factors: The Journal of the Human Factors and Ergonomics Society, 49 (5), 851-877). We extend this research to interpersonal aspects of performance, namely service employees' and salespeople's customer orientation. We combine ergonomics with recent research on social cognition linking physical with interpersonal warmth/coldness. In Experiment 1, a scenario study in the lab, we demonstrate that student participants in rooms with a low temperature showed more customer-oriented behaviour and gave higher customer discounts than participants in rooms with a high temperature - even in zones of thermal comfort. In Experiment 2, we show the existence of alternative possibilities to evoke positive temperature effects on customer orientation in a sample of 126 service and sales employees using a semantic priming procedure. Overall, our results confirm the existence of temperature effects on customer orientation. Furthermore, important implications for services, retail and other settings of interpersonal interactions are discussed. Practitioner Summary: Temperature effects on performance have emerged as a vital research topic. Owing to services' increasing economic importance, we transferred this research to the construct of customer orientation, focusing on performance in service and retail settings. The demonstrated temperature effects are transferable to services, retail and other settings of interpersonal interactions.

  10. An end-to-end security auditing approach for service oriented architectures

    NARCIS (Netherlands)

    Azarmi, M.; Bhargava, B.; Angin, P.; Ranchal, R.; Ahmed, N.; Sinclair, A.; Linderman, M.; Ben Othmane, L.

    2012-01-01

    Service-Oriented Architecture (SOA) is becoming a major paradigm for distributed application development in the recent explosion of Internet services and cloud computing. However, SOA introduces new security challenges not present in the single-hop client-server architectures due to the involvement

  11. Restrictive Citizenship: Civic-Oriented Service-Learning Opportunities for All Students

    Science.gov (United States)

    Mann, Jay A.; Dymond, Stacy K.; Bonati, Michelle L.; Neeper, Lance S.

    2015-01-01

    Citizenship education that uses service-learning continues to be implemented in a manner that may restrict many students from full, meaningful participation. The authors contend that much of the literature on civic-oriented service-learning unnecessarily positions successful projects at the extremes: (a) political socialization versus civic…

  12. A Mobile Service Oriented Multiple Object Tracking Augmented Reality Architecture for Education and Learning Experiences

    Science.gov (United States)

    Rattanarungrot, Sasithorn; White, Martin; Newbury, Paul

    2014-01-01

    This paper describes the design of our service-oriented architecture to support mobile multiple object tracking augmented reality applications applied to education and learning scenarios. The architecture is composed of a mobile multiple object tracking augmented reality client, a web service framework, and dynamic content providers. Tracking of…

  13. Service-oriented computing : State of the art and research challenges

    NARCIS (Netherlands)

    Papazoglou, Michael P.; Traverso, Paolo; Dustdar, Schahram; Leymann, Frank

    2007-01-01

    Service-oriented computing promotes the idea of assembling application components into a network of services that can be loosely coupled to create flexible, dynamic business processes and agile applications that span organizations and computing platforms. An SOC research road map provides a context

  14. Transaction Management in Service-Oriented Systems : Requirements and a Proposal

    NARCIS (Netherlands)

    Sun, Chang-ai; Khoury, Elie el; Aiello, Marco

    2011-01-01

    Service-Oriented Computing (SOC) is becoming the mainstream development paradigm of applications over the Internet, taking advantage of remote independent functionalities. The cornerstone of SOC’s success lies in the potential advantage of composing services on the fly. When the control over the

  15. Intelligent End-To-End Resource Virtualization Using Service Oriented Architecture

    NARCIS (Netherlands)

    Onur, E.; Sfakianakis, E.; Papagianni, C.; Karagiannis, Georgios; Kontos, T.; Niemegeers, I.G.M.M.; Niemegeers, I.; Chochliouros, I.; Heemstra de Groot, S.M.; Sjödin, P.; Hidell, M.; Cinkler, T.; Maliosz, M.; Kaklamani, D.I.; Carapinha, J.; Belesioti, M.; Futrps, E.

    2009-01-01

    Service-oriented architecture can be considered as a philosophy or paradigm in organizing and utilizing services and capabilities that may be under the control of different ownership domains. Virtualization provides abstraction and isolation of lower level functionalities, enabling portability of

  16. The AVANTSSAR Platform for the Automated Validation of Trust and Security of Service-Oriented Architectures

    DEFF Research Database (Denmark)

    Armando, Alessandro; Arsac, Wihem; Avanesov, Tigran

    2012-01-01

    The AVANTSSAR Platform is an integrated toolset for the formal specification and automated validation of trust and security of service-oriented architectures and other applications in the Internet of Services. The platform supports application-level specification languages (such as BPMN and our...

  17. A Success-Oriented Framework to Enable Co-Created e-Services

    Science.gov (United States)

    McCormick, Thomas J.

    2010-01-01

    This dissertation establishes a novel framework and the implementation steps necessary to guide the acceleration of economic growth through the transformation from a product-based orientation to co-created e-Services. Co-creation promotes the sharing of innovation in the development and delivery of services in a close partnership between end users…

  18. Service Oriented Middleware for the Internet of Things: A Perspective

    OpenAIRE

    Teixeira , Thiago; Hachem , Sara; Issarny , Valérie; Georgantas , Nikolaos

    2011-01-01

    International audience; The Internet of Things plays a central role in the foreseen shift of the Internet to the Future Internet, as it incarnates the drastic expansion of the In- ternet network with non-classical ICT devices. It will further be a major source of evolution of usage, due to the penetration in the user's life. As such, we en- vision that the Internet of Things will cooperate with the Internet of Services to provide users with services that are aware of their surrounding environ...

  19. Every Second Counts: Integrating Edge Computing and Service Oriented Architecture for Automatic Emergency Management

    Directory of Open Access Journals (Sweden)

    Lei Chen

    2018-01-01

    Full Text Available Emergency management has long been recognized as a social challenge due to the criticality of the response time. In emergency situations such as severe traffic accidents, minimizing the response time, which requires close collaborations between all stakeholders involved and distributed intelligence support, leads to greater survival chance of the injured. However, the current response system is far from efficient, despite the rapid development of information and communication technologies. This paper presents an automated collaboration framework for emergency management that coordinates all stakeholders within the emergency response system and fully automates the rescue process. Applying the concept of multiaccess edge computing architecture, as well as choreography of the service oriented architecture, the system allows seamless coordination between multiple organizations in a distributed way through standard web services. A service choreography is designed to globally model the emergency management process from the time an accident occurs until the rescue is finished. The choreography can be synthesized to generate detailed specification on peer-to-peer interaction logic, and then the specification can be enacted and deployed on cloud infrastructures.

  20. Construction of nuclear special information service

    International Nuclear Information System (INIS)

    Oh, Jeong Hoon; Kim, Tae Whan; Lee, Kyu Jeong; Yi, Ji Ho; Chun, Young Choon; Yoo, Jae Bok; Yoo, An Na

    2009-02-01

    Domestic INIS project has carried out various activities on supporting a decision-making for INIS Secretariat, exchanges of the statistical information between INIS and the country,and technical assistance for domestic end-users using INIS database. Based on the construction of INIS database sent by member states, the data published in the country has been gathered, collected, and inputted to INIS database according to the INIS reference series. Using the INIS output data, it has provided domestic users with searching INIS CD-ROM DB, INIS online database, INIS SDI service, and non-conventional literature delivery services. INIS2 DB Host site in Korea has serviced users of domestic and INIS member countries. In order to maintain the same data as Vienna center, the data update process has been performed. Also, publicity information activities were performed by many ways. To construct digital information infrastructure, we changed web server of NUCLIS21 and upgraded information management manager system and constructed full text DB on research and technical reports. Also we collected web DB, digital journals and so on and made an effort on operation of knowledge management system and research documents management. We have inputted over 3,000 records per year since 2002 and the input amount this year has reached 3,738 records. In order to input the comprehensive domestic publication related to nuclear energy, and rise in position of the national center, it is necessary to continue efforts and support budgets. We expect the INIS2 DB Host site will make a contribution to the improvement of productivity in the nuclear energy research as well as the diffusion of information about nuclear energy. We provided users with stable services changing web server of NUCLIS21. Also we contributed to the improvement of librarians' productivity by upgrading information management manager system and provided users with services of web DB, digital journals and so on

  1. Recovery-oriented services for individuals with mental illness and case managers' experience of professional burnout.

    Science.gov (United States)

    Kraus, Shane W; Stein, Catherine H

    2013-02-01

    Present cross-sectional study examined perceptions of recovery-oriented services and reports of professional burnout and job satisfaction in a sample of 114 case managers working in community mental health centers across Ohio. The research examined the relative contribution of demographic characteristics, the structure of case management services, and case managers' beliefs about recovery-oriented services in describing their reports of professional burnout and job satisfaction. Regardless of individual characteristics of case managers and reports of the structure of their jobs, case managers who perceived their agency to offer higher levels of recovery-oriented services also reported lower levels of depersonalization and emotional exhaustion at work, and higher levels of professional accomplishment and job satisfaction. Directions for future research in the area are discussed.

  2. Developing a Service Oriented IT Platform for Synchromodal Transportation

    NARCIS (Netherlands)

    Singh, Prince Mayurank; Meersman, Robert; Panetto, Hervé; Mishra, Alok; Valencia-Garcia, Rafael

    2014-01-01

    Due to rapid global economic growth and competition, there is an increased pressure on logistic companies. On one hand, they have to be flexible and agile, to meet Service Level Agreements (SLA’s) with clients, while on the other hand they have to comply with government regulations and environment

  3. A human-oriented framework for developing assistive service robots.

    Science.gov (United States)

    McGinn, Conor; Cullinan, Michael F; Culleton, Mark; Kelly, Kevin

    2018-04-01

    Multipurpose robots that can perform a range of useful tasks have the potential to increase the quality of life for many people living with disabilities. Owing to factors such as high system complexity, as-yet unresolved research questions and current technology limitations, there is a need for effective strategies to coordinate the development process. Integrating established methodologies based on human-centred design and universal design, a framework was formulated to coordinate the robot design process over successive iterations of prototype development. An account is given of how the framework was practically applied to the problem of developing a personal service robot. Application of the framework led to the formation of several design goals which addressed a wide range of identified user needs. The resultant prototype solution, which consisted of several component elements, succeeded in demonstrating the performance stipulated by all of the proposed metrics. Application of the framework resulted in the development of a complex prototype that addressed many aspects of the functional and usability requirements of a personal service robot. Following the process led to several important insights which directly benefit the development of subsequent prototypes. Implications for Rehabilitation This research shows how universal design might be used to formulate usability requirements for assistive service robots. A framework is presented that guides the process of designing service robots in a human-centred way. Through practical application of the framework, a prototype robot system that addressed a range of identified user needs was developed.

  4. Building Strong Customer Relationships through Brand Orientation in Small Service Firms: An Empirical Investigation

    Directory of Open Access Journals (Sweden)

    Miloslava Chovancová

    2015-06-01

    Full Text Available The purpose of this paper is to empirically examine the relationship between the adoption of a brand orientation strategy and customer relationship performance in a small service firm setting. More specifically, in addition to investigating the direct link between brand orientation and customer relationship performance, we further examine the moderating effects of entrepreneurial orientation and perceived competitive intensity on the empirical link between brand orientation and customer relationship performance. To test the hypothesized relationships in the conceptual framework, 105 usable structured questionnaires were collected from small service firms and the data were further analyzed using a hierarchical, moderated regression analysis. The results affirm the positive link between brand orientation and customer relationship performance. Moreover, entrepreneurial orientation is found to strengthen the brand orientation-customer relationship performance link. However, our results show that competitive intensity does not significantly moderate the brand orientation-customer relationship performance link. Nonetheless, it is highly suggestive that perceived competitive intensity is a direct predictor of customer relationship performance. In terms of the practical significance of the overall research model, the effect size is fairly large (Cohen’s f 2 = 0.33. The research implications and directions for future research are further highlighted in the penultimate section of the paper.

  5. School library services: A necessity | Fakandu | Information ...

    African Journals Online (AJOL)

    The research paper focused on the school library services as a necessity to all primary and secondary schools. The study discussed the concept and significance of school libraries in the community, it also explained the reading habits of school children as they utilize the library and the adoption of Information and ...

  6. Information Behavior on Social Live Streaming Services

    Directory of Open Access Journals (Sweden)

    Scheibe, Katrin

    2016-06-01

    Full Text Available In the last few years, a new type of synchronous social networking services (SNSs has emerged—social live streaming services (SLSSs. Studying SLSSs is a new and exciting research field in information science. What information behaviors do users of live streaming platforms exhibit? In our empirical study we analyzed information production behavior (i.e., broadcasting as well as information reception behavior (watching streams and commenting on them. We conducted two quantitative investigations, namely an online survey with YouNow users (N = 123 and observations of live streams on YouNow (N = 434. YouNow is a service with video streams mostly made by adolescents for adolescents. YouNow users like to watch streams, to chat while watching, and to reward performers by using emoticons. While broadcasting, there is no anonymity (as in nearly all other WWW services. Synchronous SNSs remind us of the film The Truman Show, as anyone has the chance to consciously broadcast his or her own life real-time.

  7. 75 FR 45600 - Information Collection; Customer Data Worksheet Request for Service Center Information Management...

    Science.gov (United States)

    2010-08-03

    ... DEPARTMENT OF AGRICULTURE Farm Service Agency Information Collection; Customer Data Worksheet Request for Service Center Information Management System (SCIMS) Record Changes AGENCY: Farm Service... Customer Data Worksheet Request for Service Center Information Management System (SCIMS) that contains the...

  8. Spectral information as an orientation cue in dung beetles

    OpenAIRE

    el Jundi, Basil; Foster, James J.; Byrne, Marcus J.; Baird, Emily; Dacke, Marie

    2015-01-01

    During the day, a non-uniform distribution of long and short wavelength light generates a colour gradient across the sky. This gradient could be used as a compass cue, particularly by animals such as dung beetles that rely primarily on celestial cues for orientation. Here, we tested if dung beetles can use spectral cues for orientation by presenting them with monochromatic (green and UV) light spots in an indoor arena. Beetles kept their original bearing when presented with a single light cue...

  9. MaROS: Information Management Service

    Science.gov (United States)

    Allard, Daniel A.; Gladden, Roy E.; Wright, Jesse J.; Hy, Franklin H.; Rabideau, Gregg R.; Wallick, Michael N.

    2011-01-01

    This software is provided by the Mars Relay Operations Service (MaROS) task to a variety of Mars projects for the purpose of coordinating communications sessions between landed spacecraft assets and orbiting spacecraft assets at Mars. The Information Management Service centralizes a set of functions previously distributed across multiple spacecraft operations teams, and as such, greatly improves visibility into the end-to-end strategic coordination process. Most of the process revolves around the scheduling of communications sessions between the spacecraft during periods of time when a landed asset on Mars is geometrically visible by an orbiting spacecraft. These relay sessions are used to transfer data both to and from the landed asset via the orbiting asset on behalf of Earth-based spacecraft operators. This software component is an application process running as a Java virtual machine. The component provides all service interfaces via a Representational State Transfer (REST) protocol over https to external clients. There are two general interaction modes with the service: upload and download of data. For data upload, the service must execute logic specific to the upload data type and trigger any applicable calculations including pass delivery latencies and overflight conflicts. For data download, the software must retrieve and correlate requested information and deliver to the requesting client. The provision of this service enables several key advancements over legacy processes and systems. For one, this service represents the first time that end-to-end relay information is correlated into a single shared repository. The software also provides the first multimission latency calculator; previous latency calculations had been performed on a mission-by-mission basis.

  10. Automated UAV-based video exploitation using service oriented architecture framework

    Science.gov (United States)

    Se, Stephen; Nadeau, Christian; Wood, Scott

    2011-05-01

    Airborne surveillance and reconnaissance are essential for successful military missions. Such capabilities are critical for troop protection, situational awareness, mission planning, damage assessment, and others. Unmanned Aerial Vehicles (UAVs) gather huge amounts of video data but it is extremely labour-intensive for operators to analyze hours and hours of received data. At MDA, we have developed a suite of tools that can process the UAV video data automatically, including mosaicking, change detection and 3D reconstruction, which have been integrated within a standard GIS framework. In addition, the mosaicking and 3D reconstruction tools have also been integrated in a Service Oriented Architecture (SOA) framework. The Visualization and Exploitation Workstation (VIEW) integrates 2D and 3D visualization, processing, and analysis capabilities developed for UAV video exploitation. Visualization capabilities are supported through a thick-client Graphical User Interface (GUI), which allows visualization of 2D imagery, video, and 3D models. The GUI interacts with the VIEW server, which provides video mosaicking and 3D reconstruction exploitation services through the SOA framework. The SOA framework allows multiple users to perform video exploitation by running a GUI client on the operator's computer and invoking the video exploitation functionalities residing on the server. This allows the exploitation services to be upgraded easily and allows the intensive video processing to run on powerful workstations. MDA provides UAV services to the Canadian and Australian forces in Afghanistan with the Heron, a Medium Altitude Long Endurance (MALE) UAV system. On-going flight operations service provides important intelligence, surveillance, and reconnaissance information to commanders and front-line soldiers.

  11. Service Orientation and the Smart Grid state and trends

    NARCIS (Netherlands)

    Pagani, Giuliano Andrea; Aiello, Marco

    2012-01-01

    The energy market is undergoing major changes, the most notable of which is the transition from a hierarchical closed system toward a more open one highly based on a “smart” information-rich infrastructure. This transition calls for new information and communication technologies infrastructures and

  12. Information service system in the power plant

    International Nuclear Information System (INIS)

    Maruyama, Yukio; Mizuno, Hiromi; Shoda, Kohei; Sekine, Yasuhiro.

    1994-01-01

    For the purpose of improving the intelligent productivity in offices, the introduction of PC-LAN system by the initiative of users has been advanced. In this example, by connecting many personal computers, the information service system that possesses the information on the business of power stations in common was constructed, and intelligent productivity was improved. This information service system is that in which all users are the sponsor as the users and the offerer of information are united, therefore, high conscience level is required for individual users, and the attentive device for the easiness of use was exercised so as to always maintain newest information. The background of introducing this system is explained. The information systems in power stations are the system related to operation control, preventive maintenance and so on and the system for helping the routine works of personnel. The main functions are the offer of the operational data of power stations, the offer of the information on the expected visitors to the PR hall of nuclear power stations, electronic information exchange and so on. The constitution and the features of the system are reported. (K.I.)

  13. End-to-End Service Oriented Architectures (SOA) Security Project

    Science.gov (United States)

    2012-02-01

    Java 6.0 (javax.ws) platform and deployed on boston.cs.purdue.edu. TB stores all data regarding sessions and services in a MySQL database, setup on...pointcut designators. JBoss AOP [JBO2] and AspectJ [ASP1] are powerful frameworks that implement AOP for Java programs. Its pointcut designators... hibernate cglib enhanced proxies <attribute name="Ignore">*$$EnhancerByCGLIB$$*</attribute> --> <attribute name="Optimized">true</attribute

  14. Knowledge Management for a Large Service-Oriented Corporation

    OpenAIRE

    Wong, Sylvia C; Crowder, Richard M; Shadbolt, Nigel R; Wills, Gary B

    2006-01-01

    The design and maintenance of complex engineering systems such as a jet engine generates a significant amount of documentation. Increasingly, aerospace manufacturers are shifting their focus from selling products to providing services. As a result, when designing new products, engineers must increasingly consider the engine's complete life-cycle as part of the design process. To identify possible areas of concern, engineers must obtain knowledge gained from the entire life of similar engines....

  15. Value orientation and payment for ecosystem services: Perceived detrimental consequences lead to willingness-to-pay for ecosystem services.

    Science.gov (United States)

    Obeng, Elizabeth Asantewaa; Aguilar, Francisco Xavier

    2018-01-15

    This research analyzed whether the three distinct value orientations posited under the Value-Belief-Norm (VBN) model determine willingness-to-pay (WTP) for a payment for ecosystem services (PES) program. A survey instrument gathered U.S. residents' knowledge and attitudes toward ecosystem services and PES, and elicited WTP for the restoration of a hypothetical degraded forest watershed for improved ecosystem services. Data from over 1000 respondents nationwide were analyzed using exploratory factor analysis (EFA) and ordered logistic regression. Urban respondents were more familiar with the concepts of ecosystem service and PES than rural respondents but familiarity did not yield statistically different WTP estimates. Based on results from the EFA, we posit that latent value orientations might be distinguished as 'detrimental', 'biospheric' and 'beneficial (egoistic)' - as compared to 'altruistic', 'biospheric' and 'egoistic' as suggested in the VBN's general awareness of consequences scale. Awareness of biospheric and detrimental consequences along with ascriptions to personal norms had positive and significant effects on stated WTP. Beneficial (egoistic) value orientation was negatively associated with WTP and carried a negative average WTP per household per year (US$ -30.48) for the proposed PES restoration program as compared with biospheric (US$ 15.53) and detrimental (US$ 3.96) orientations. Besides personal norms, awareness of detrimental consequences to human wellbeing from environmental degradation seems the stronger driver of WTP for the restoration and protection of forest watershed ecosystem services under a PES program. Copyright © 2017 Elsevier Ltd. All rights reserved.

  16. Information Security Service Branding – beyond information security awareness

    Directory of Open Access Journals (Sweden)

    Rahul Rastogi

    2012-12-01

    Full Text Available End-users play a critical role in the effective implementation and running of an information security program in any organization. The success of such a program depends primarily on the effective implementation and execution of associated information security policies and controls and the resultant behavior and actions of end-users. However, end-users often have negative perception of information security in the organization and exhibit non-compliance. In order to improve compliance levels, it is vital to improve the image of information security in the minds of end-users. This paper borrows the concepts of brands and branding from the domain of marketing to achieve this objective and applies these concepts to information security. The paper also describes a process for creating the information security service brand in the organization.

  17. Current Status of Agricultural Extension Services for Market Oriented ...

    African Journals Online (AJOL)

    info

    has been on food security and natural resource management, agricultural extension packages have ... production advice but also a range of information and knowledge support, such as input supply ..... The World Bank, Food and. Agriculture ...

  18. Information Service System For Small Forestowners

    Science.gov (United States)

    Zhang, Shaochen; Li, Yun

    Individual owned forests have boomed in the last decade in China. Hundreds of millions of private forest owners have emerged since years of afforestation practice and collective forest ownership reform. Most of those private forest owners are former peasants living in afforestation areas. They thirst for forestry information, such as technique knowledge, forestry policies, finance, marketing, etc. Unfortunately the ways they could get certain information are very limit. Before internet time, Local governments are the main channel they search helps for useful information and technique supports. State and local governments have paid much attention to provide necessary forestry technique supports to those small forest owners and provided varies training projects, issued official forestry information through their websites. While, as state government expands household contract system in the management of collective forestry land, the number of individual forest owners is bumping up in future 5 years. There is still a gap between supplying ability and requirement of forestry information. To construct an effective forestry information service system in next 3-5 year can bridge the gap. This paper discusses the framework of such an information service system.

  19. 78 FR 773 - Hartford Financial Services Group, Inc., Commercial/Actuarial/Information Delivery Services (IDS...

    Science.gov (United States)

    2013-01-04

    ... Services Group, Inc., Commercial/Actuarial/ Information Delivery Services (IDS)/Corporate & Financial... Assistance (TAA) applicable to workers and former workers of Hartford Financial Services Group, Inc., Commercial/ Actuarial/Information Delivery Services (IDS)/Corporate & Financial Reporting group, Hartford...

  20. Market-Oriented Cloud Computing: Vision, Hype, and Reality for Delivering IT Services as Computing Utilities

    OpenAIRE

    Buyya, Rajkumar; Yeo, Chee Shin; Venugopal, Srikumar

    2008-01-01

    This keynote paper: presents a 21st century vision of computing; identifies various computing paradigms promising to deliver the vision of computing utilities; defines Cloud computing and provides the architecture for creating market-oriented Clouds by leveraging technologies such as VMs; provides thoughts on market-based resource management strategies that encompass both customer-driven service management and computational risk management to sustain SLA-oriented resource allocation; presents...

  1. DEFINE: A Service-Oriented Dynamically Enabling Function Model

    Directory of Open Access Journals (Sweden)

    Tan Wei-Yi

    2017-01-01

    In this paper, we introduce an innovative Dynamically Enable Function In Network Equipment (DEFINE to allow tenant get the network service quickly. First, DEFINE decouples an application into different functional components, and connects these function components in a reconfigurable method. Second, DEFINE provides a programmable interface to the third party, who can develop their own processing modules according to their own needs. To verify the effectiveness of this model, we set up an evaluating network with a FPGA-based OpenFlow switch prototype, and deployed several applications on it. Our results show that DEFINE has excellent flexibility and performance.

  2. Modelling and Simulation as a Service: New Concepts and Service-Oriented Architectures (Modelisation et simulation en tant que service: Nouveaux concepts et architectures orientes service)

    Science.gov (United States)

    2015-05-01

    mobile phones, tablets, laptops, workstations). • Resource Pooling – Computing resources are pooled to serve multiple consumers using a...service provision via a cloud backend , able to scale in and out on demand, accessed over a secure network by the types of devices typically available at

  3. Service-oriented architecture for the ARGOS instrument control software

    Science.gov (United States)

    Borelli, J.; Barl, L.; Gässler, W.; Kulas, M.; Rabien, Sebastian

    2012-09-01

    The Advanced Rayleigh Guided ground layer Adaptive optic System, ARGOS, equips the Large Binocular Telescope (LBT) with a constellation of six rayleigh laser guide stars. By correcting atmospheric turbulence near the ground, the system is designed to increase the image quality of the multi-object spectrograph LUCIFER approximately by a factor of 3 over a field of 4 arc minute diameter. The control software has the critical task of orchestrating several devices, instruments, and high level services, including the already existing adaptive optic system and the telescope control software. All these components are widely distributed over the telescope, adding more complexity to the system design. The approach used by the ARGOS engineers is to write loosely coupled and distributed services under the control of different ownership systems, providing a uniform mechanism to offer, discover, interact and use these distributed capabilities. The control system counts with several finite state machines, vibration and flexure compensation loops, and safety mechanism, such as interlocks, aircraft, and satellite avoidance systems.

  4. AN INFORMATION SERVICE MODEL FOR REMOTE SENSING EMERGENCY SERVICES

    Directory of Open Access Journals (Sweden)

    Z. Zhang

    2017-09-01

    Full Text Available This paper presents a method on the semantic access environment, which can solve the problem about how to identify the correct natural disaster emergency knowledge and return to the demanders. The study data is natural disaster knowledge text set. Firstly, based on the remote sensing emergency knowledge database, we utilize the sematic network to extract the key words in the input documents dataset. Then, using the semantic analysis based on words segmentation and PLSA, to establish the sematic access environment to identify the requirement of users and match the emergency knowledge in the database. Finally, the user preference model was established, which could help the system to return the corresponding information to the different users. The results indicate that semantic analysis can dispose the natural disaster knowledge effectively, which will realize diversified information service, enhance the precision of information retrieval and satisfy the requirement of users.

  5. A Service-Oriented E-Commerce Reference Architecture

    NARCIS (Netherlands)

    Aulkemeier, Fabian; Schramm, Milan; Iacob, Maria Eugenia; van Hillegersberg, Jos

    2016-01-01

    Electronic commerce (e-commerce) is getting more and more important in people's every day shopping routines. Vendors who want to establish an online channel besides their traditional retail practice have to integrate the two supply chains. The underlying information technology systems should be able

  6. A collaborative learning approach for service-oriented introductory physics

    Science.gov (United States)

    Smith, Michael R.

    1997-03-01

    I have taught algebra-based introductory physics for six years to liberal arts students. It was primarily a service course for students majoring in Athletic Training, Physical Therapy, Geology, Biology, and Pre-Med. The typical student was characterized by having a minimal math and problem-solving proficiency. There also was a pattern of students being predisposed to memorizing facts and formulas, and attempting to solve problems by finding the correct formula and "plugging in" numbers to get an answer. The students seemed to have a minimal ability in deductive reasoning and problem solving, starting from basic principles. It is no wonder that they entered the introductory physics service course with extreme trepidation, based upon a strongly perceived physics phobia. A standard lecture format was used for the class size of approximately 25-30 students; and an attempt was always made to engage the students through the Socratic approach, by asking leading questions during the course of the lecture. The students were relatively unprepared and couldn't participate in the class, and often responded antagonistically. They indicated they didn't want to be asked to think about an issue, but would rather just be told the facts so they could take specific notes for subsequent memorization. It was clear from the results of the open book exams given during the semester that the majority of students could not approach problem solving using deductive reasoning based on basic principles, but relied on attempting to force-fit the problem into a worked example in the text (often out of context, with illogical results). The absentee rate in the classroom was usually around 30-40%. The academic administration of my liberal arts university has the policy of formal course evaluations by the students at the end of each semester. The evaluation questionnaire appears to be primarily a measurement of the stress level of the student during the course, and the evaluation score I received

  7. The services-oriented architecture: ecosystem services as a framework for diagnosing change in social ecological systems

    Science.gov (United States)

    Philip A. Loring; F. Stuart Chapin; S. Craig Gerlach

    2008-01-01

    Computational thinking (CT) is a way to solve problems and understand complex systems that draws on concepts fundamental to computer science and is well suited to the challenges that face researchers of complex, linked social-ecological systems. This paper explores CT's usefulness to sustainability science through the application of the services-oriented...

  8. Thierry Lagrange: A transparent, service-oriented approach to finance

    CERN Multimedia

    2009-01-01

    The motto for the new Finance and Purchasing Department Head, Thierry Lagrange, is "strengthening services for users". With a head-count of around sixty, the Finance and Purchasing Department is small compared to the large technical departments. But its work is crucial and supports all the Laboratory’s activities. The FP Department manages the Organization’s financial resources and commitments, checking that resources match expenses, that sufficient cash is available, that contracts are concluded on the best possible terms - in short, that monies are available and properly managed. In these lean times, this delicate balancing act requires the skills of an insider, someone who knows the Organization like the back of his hand. Thierry Lagrange, recently appointed Head of Finance and Purchasing, has spent most of his career at CERN, and the past five years as Deputy Head of the Finance Department. Nobody knows the subtleties and p...

  9. The Government Information Locator Service (GILS)

    Science.gov (United States)

    Christian, E.

    1996-01-01

    In coordination with the Information Infrastructure Task Force (IITF), the Office of Management and Budget (OMB) is promoting the establishment of an agency-based Government Information Locator Service (GILS) to help the public locate and access information throughout the Federal Government. This report presents a vision of how GILS will be implemented. Working primarily with OMB and the Locator Subgroup of the Interagency Working Group on Public Access, Eliot Christian of the US Geological Survey prepared this report under the auspices of the IITF Committee on Information Policy. This vision of GILS has also received extensive review by various Federal agencies and other interested parties, including some non-Federal organizations and by the general public through notices in both the Federal Register and the Commerce Business Daily and at a public meeting held in December, 1993. As part of the Federal role in the National Information Infrastructure, GILS will identify and describe information resources throughout the Federal government, and provide assistance in obtaining the information. It will be decentralized and will supplement other agency and commercial information dissemination mechanisms. The public will use GILS directly or through intermediaries, such as the Government Printing Office, the National Technical Information Service, the Federal depository libraries, other public libraries, and private sector information services. Direct users will have access to a GILS Core accessible on the Internet without charge. Intermediate access may include kiosks, "800 numbers", electronic mail, bulletin boards, fax, and off-line media such as floppy disks, CD-ROM, and printed works. GILS will use standard network technology and the American National Standards Institute Z39.50 standard for information search and retrieval so that information can be retrieved in a variety of ways. Direct users will eventually have access to many other Federal and non

  10. A Service-Oriented E-Commerce Reference Architecture

    OpenAIRE

    Aulkemeier, Fabian; Schramm, Milan; Iacob, Maria Eugenia; van Hillegersberg, Jos

    2016-01-01

    Electronic commerce (e-commerce) is getting more and more important in people's every day shopping routines. Vendors who want to establish an online channel besides their traditional retail practice have to integrate the two supply chains. The underlying information technology systems should be able to support the integration of the new and old processes. While reference models are a popular means in designing this type of systems, the existing reference models in the field of e-commerce only...

  11. An Exploratory Study of Student Service Members/Veterans' Mental Health Characteristics by Sexual Orientation.

    Science.gov (United States)

    Pelts, Michael D; Albright, David L

    2015-01-01

    Explore the mental health differences of student veterans by sexual orientation. Student service members/veterans (N = 702) from the Fall 2011 National College Health Assessment. Descriptive statistics and 2-sample proportion and mean tests were used to compare mental health characteristics. Student veterans who identify as lesbian, gay, bisexual, or unsure had higher levels of mental health symptoms and treatment. Results suggest a need for continued examination of student service members/veterans as related to disparities in mental health by sexual orientation.

  12. Initial development of the recovery-oriented services assessment: A collaboration with peer-provider consultants.

    Science.gov (United States)

    Lodge, Amy C; Kuhn, Wendy; Earley, Juli; Stevens Manser, Stacey

    2018-06-01

    The Recovery Self-Assessment (RSA) is a reliable and valid tool used to measure recovery-oriented services. Recent studies, however, suggest that the length and reading level of the RSA makes its routine use in service settings difficult. Recognizing the importance of including people with lived experience of a mental health challenge in research processes and the need to enhance the utility of tools that measure recovery-oriented services, this paper describes an innovative researcher-peer provider consultant multistep process used to revise the provider version of the RSA to create a new instrument-the Recovery-Oriented Services Assessment (ROSA). The authors conducted an exploratory factor analysis (EFA) with principal axis factoring extraction and direct oblimin rotation to evaluate the underlying structure of the provider RSA using data from mental health employees (n = 323). To triangulate the findings of the EFA, quantitative and qualitative data were collected from peer provider consultants (n = 9) on the importance of and language of RSA items. EFA results indicated that a 1-factor solution provided the best fit and explained 48% of the total variance. Consultants triangulated EFA results and recommended the addition of 2 items and language revisions. These results were used to develop the ROSA-a 15-item instrument measuring recovery-oriented services with accessible language. Two versions of the ROSA were developed: a staff version and a people-in-services version. The ROSA may provide organizations with a more accessible way to measure the extent to which their services are recovery oriented. (PsycINFO Database Record (c) 2018 APA, all rights reserved).

  13. Australian mental health consumers contributions to the evaluation and improvement of recovery-oriented service provision.

    Science.gov (United States)

    Marshal, Sarah L; Oades, Lindsay G; Growe, Trevor P

    2010-01-01

    One key component of recovery-oriented mental health services, typically overlooked, involves genuine collaboration between researchers and consumers to evaluate and improve services delivered within a recovery framework. Eighteen mental health consumers working with staff who had received training in the Collaborative Recovery Model (CRM) took part in in-depth focus group meetings, of approximately 2.5 hours each, to generate feedback to guide improvement of the CRM and its use in mental health services. Consumers identified clear avenues for improvement for the CRM both specific to the model and broadly applicable to recovery-oriented service provision. Findings suggest consumers want to be more engaged and empowered in the use of the CRM from the outset. Improved sampling procedures may have led to the identification of additional dissatisfied consumers. Collaboration with mental health consumers in the evaluation and improvement of recovery-oriented practice is crucial with an emphasis on rebuilding mental health services that are genuinely oriented to support recovery.

  14. Modelagem de um sistema de informação para rastreabilidade na indústria do vinho baseado em uma arquitetura orientada a serviços Modeling of an information system for wine traceability based on a service oriented architecture

    Directory of Open Access Journals (Sweden)

    Osvaldo Gogliano Sobrinho

    2010-02-01

    Full Text Available Apresenta-se neste trabalho pesquisa científica que levou à modelagem de um sistema de informação para o registro de dados de rastreabilidade destinado à indústria do vinho, segundo os conceitos de uma arquitetura computacional orientada a serviços (service oriented architecture, SOA. Desde 2005, a manutenção de tais registros é obrigatória para todos os produtores que pretendem exportar para países da União Europeia. Ademais, os consumidores finais, inclusive brasileiros, preocupados com a segurança alimentar, apresentam demanda crescente por informações. Buscou-se uma solução que contemple a indústria coletivamente, por meio de consórcios ou associações de produtores, diluindo custos e compartilhando benefícios. A partir do levantamento bibliográfico realizado e de contatos com pesquisadores e representantes do setor produtivo vinícola brasileiro, em Bento Gonçalves -RS, pesquisaram-se tópicos de tecnologia da informação ligados ao tema, além de detalhes sobre o processo produtivo do vinho. A partir de um modelo do processo produtivo do vinho sugerido pelos autores, empregou-se a Unified Modeling Language (UML, para a modelagem do sistema, que utiliza a tecnologia de web services para o tráfego de dados. Com um protótipo funcional, constataram-se a viabilidade do modelo e a possibilidade de sua utilização em outros domínios.The purpose is to present a scientific research that led to the modeling of an information system which aimed at the maintenance of traceability data in the Brazilian wine industry, according to the principles of a service-oriented architecture (SOA. Since 2005, traceability data maintenance is an obligation for all producers that intend to export to any European Union country. Also, final customers, including the Brazilian ones, have been asking for information about food products. A solution that collectively contemplated the industry was sought in order to permit that producer

  15. “How can I help you?” Perceived service orientation of tax authorities and tax compliance

    OpenAIRE

    Gangl, K.; Muehlbacher, S.; Groot, de, M.; Goslinga, S.; Hofmann, E.; Kogler, C.; Antonides, G.; Kirchler, E.

    2013-01-01

    Research on tax behavior has recognized the necessity of changing tax authorities’ approach from enforcement to service orientation. However, empirical investigations of the impact of perceived service orientation on tax compliance are scarce. The present study draws conclusions from survey data of representative samples of 807 Dutch private taxpayers and 1377 entrepreneurs. Perceived service orientation was found strongly related to tax compliance. Furthermore, the link between perceived ser...

  16. Information logistics: A production-line approach to information services

    Science.gov (United States)

    Adams, Dennis; Lee, Chee-Seng

    1991-01-01

    Logistics can be defined as the process of strategically managing the acquisition, movement, and storage of materials, parts, and finished inventory (and the related information flow) through the organization and its marketing channels in a cost effective manner. It is concerned with delivering the right product to the right customer in the right place at the right time. The logistics function is composed of inventory management, facilities management, communications unitization, transportation, materials management, and production scheduling. The relationship between logistics and information systems is clear. Systems such as Electronic Data Interchange (EDI), Point of Sale (POS) systems, and Just in Time (JIT) inventory management systems are important elements in the management of product development and delivery. With improved access to market demand figures, logisticians can decrease inventory sizes and better service customer demand. However, without accurate, timely information, little, if any, of this would be feasible in today's global markets. Information systems specialists can learn from logisticians. In a manner similar to logistics management, information logistics is concerned with the delivery of the right data, to the ring customer, at the right time. As such, information systems are integral components of the information logistics system charged with providing customers with accurate, timely, cost-effective, and useful information. Information logistics is a management style and is composed of elements similar to those associated with the traditional logistics activity: inventory management (data resource management), facilities management (distributed, centralized and decentralized information systems), communications (participative design and joint application development methodologies), unitization (input/output system design, i.e., packaging or formatting of the information), transportations (voice, data, image, and video communication systems

  17. Spectral information as an orientation cue in dung beetles.

    Science.gov (United States)

    El Jundi, Basil; Foster, James J; Byrne, Marcus J; Baird, Emily; Dacke, Marie

    2015-11-01

    During the day, a non-uniform distribution of long and short wavelength light generates a colour gradient across the sky. This gradient could be used as a compass cue, particularly by animals such as dung beetles that rely primarily on celestial cues for orientation. Here, we tested if dung beetles can use spectral cues for orientation by presenting them with monochromatic (green and UV) light spots in an indoor arena. Beetles kept their original bearing when presented with a single light cue, green or UV, or when presented with both light cues set 180° apart. When either the UV or the green light was turned off after the beetles had set their bearing in the presence of both cues, they were still able to maintain their original bearing to the remaining light. However, if the beetles were presented with two identical green light spots set 180° apart, their ability to maintain their original bearing was impaired. In summary, our data show that ball-rolling beetles could potentially use the celestial chromatic gradient as a reference for orientation. © 2015 The Author(s).

  18. Bim Orientation: Grades of Generation and Information for Different Type of Analysis and Management Process

    Science.gov (United States)

    Banfi, F.

    2017-08-01

    Architecture, Engineering and Construction (AEC) industry is facing a great process re-engineering of the management procedures for new constructions, and recent studies show a significant increase of the benefits obtained through the use of Building Information Modelling (BIM) methodologies. This innovative approach needs new developments for information and communication technologies (ICT) in order to improve cooperation and interoperability among different actors and scientific disciplines. Accordingly, BIM could be described as a new tool capable of collect/analyse a great quantity of information (Big data) and improve the management of building during its life of cycle (LC). The main aim of this research is, in addition to a reduction in production times, reduce physical and financial resources (economic impact), to demonstrate how technology development can support a complex generative process with new digital tools (modelling impact). This paper reviews recent BIMs of different historical Italian buildings such as Basilica of Collemaggio in L'Aquila, Masegra Castle in Sondrio, Basilica of Saint Ambrose in Milan and Visconti Bridge in Lecco and carries out a methodological analysis to optimize output information and results combining different data and modelling techniques into a single hub (cloud service) through the use of new Grade of Generation (GoG) and Information (GoI) (management impact). Finally, this study shows the need to orient GoG and GoI for a different type of analysis, which requires a high Grade of Accuracy (GoA) and an Automatic Verification System (AVS ) at the same time.

  19. Conceptual Architecture and Service-Oriented Implementation of a Regional Geoportal for Rice Monitoring

    Directory of Open Access Journals (Sweden)

    Carlos Granell

    2017-06-01

    Full Text Available Agricultural monitoring has greatly benefited from the increased availability of a wide variety of remote-sensed satellite imagery, ground-sensed data (e.g., weather station networks and crop models, delivering a wealth of actionable information to stakeholders to better streamline and improve agricultural practices. Nevertheless, as the degree of sophistication of agriculture monitoring systems increases, significant challenges arise due to the handling and integration of multi-scale data sources to present information to decision-makers in a way which is useful, understandable and user friendly. To address these issues, in this article we present the conceptual architecture and service-oriented implementation of a regional geoportal, specifically focused on rice crop monitoring in order to perform unified monitoring with a supporting system at regional scale. It is capable of storing, processing, managing, serving and visualizing monitoring and generated data products with different granularity and originating from different data sources. Specifically, we focus on data sources and data flow, and their importance for and in relation to different stakeholders. In the context of an EU-funded research project, we present an implementation of the regional geoportal for rice monitoring, which is currently in use in Europe’s three largest rice-producing countries, Italy, Greece and Spain.

  20. Service workers' job performance: the roles of personality traits, organizational identification, and customer orientation

    OpenAIRE

    He, Hongwei; Wang, Weiyue; Zhu, Weichun; Harris, Lloyd

    2015-01-01

    Purpose– This paper aims to advance the literature by testing the boundary of this relationship with reference to a key construct in employee performance in the service domain: employee customer orientation. Organizational identification refers to employees’ perceived oneness and belongingness to their work organization, and has been argued to be associated with higher employee performance.Design/methodology/approach– Data were collected based on a sample of call center service workers. Emplo...

  1. Information Technology in Complex Health Services

    Science.gov (United States)

    Southon, Frank Charles Gray; Sauer, Chris; Dampney, Christopher Noel Grant (Kit)

    1997-01-01

    Abstract Objective: To identify impediments to the successful transfer and implementation of packaged information systems through large, divisionalized health services. Design: A case analysis of the failure of an implementation of a critical application in the Public Health System of the State of New South Wales, Australia, was carried out. This application had been proven in the United States environment. Measurements: Interviews involving over 60 staff at all levels of the service were undertaken by a team of three. The interviews were recorded and analyzed for key themes, and the results were shared and compared to enable a continuing critical assessment. Results: Two components of the transfer of the system were considered: the transfer from a different environment, and the diffusion throughout a large, divisionalized organization. The analyses were based on the Scott-Morton organizational fit framework. In relation to the first, it was found that there was a lack of fit in the business environments and strategies, organizational structures and strategy-structure pairing as well as the management process-roles pairing. The diffusion process experienced problems because of the lack of fit in the strategy-structure, strategy-structure-management processes, and strategy-structure-role relationships. Conclusion: The large-scale developments of integrated health services present great challenges to the efficient and reliable implementation of information technology, especially in large, divisionalized organizations. There is a need to take a more sophisticated approach to understanding the complexities of organizational factors than has traditionally been the case. PMID:9067877

  2. Public Service Motivation, User Orientation and Job Satisfaction: A Question of Employment Sector?

    DEFF Research Database (Denmark)

    Andersen, Lotte Bøgh; Kjeldsen, Anne Mette

    2013-01-01

    not differ significantly between the private and public sector, while the user orientation/job satisfaction association is strongest for private employees. This suggests that to understand the relationships between pro-social motivation, employment sector and job satisfaction, future studies could fruitfully...... satisfaction. Second, the relationship between job satisfaction and these two types of pro-social motivation, PSM and user orientation, may also be found in the private sector. This study tests whether job satisfaction is associated with PSM and user orientation, and whether these associations differ between......Public service motivation (PSM) has been shown to be positively related to job satisfaction in the public sector, but there are two gaps in the literature. First, not only PSM but also pro-social motivation directed towards helping specific others (called user orientation) may affect job...

  3. Advanced information science and object-oriented technology for information management applications

    Energy Technology Data Exchange (ETDEWEB)

    Hummel, J.R.; Swietlik, C.E.

    1996-10-01

    The role of the military has been undergoing rapid change since the fall of the Berlin Wall. The kinds of missions the US military has been asked to participate in have often fallen into the category of {open_quotes}Military Operations Other Than War{close_quotes} and those involving military responses have been more of a surgical nature directed against different kinds of threats, like rogue states or in response to terrorist actions. As a result, the requirements on the military planner and analyst have also had to change dramatically. For example, preparing response options now requires rapid turnaround and a highly flexible simulation capability. This in turn requires that the planner or analyst have access to sophisticated information science and simulation technologies. In this paper, we shall discuss how advanced information science and object-oriented technologies can be used in advanced information management applications. We shall also discuss how these technologies and tools can be applied to DoD applications by presenting examples with a system developed at Argonne, the Dynamic Information Architecture System (DIAS). DIAS has been developed to exploit advanced information science and simulation technologies to provide tools for future planners and analysts.

  4. Service orientation and dynamic capabilities in Chinese companies : A macro-analytical approach

    NARCIS (Netherlands)

    Fearon, C.; Yang, J.; McLaughlin, H.; Duijsters, G.M.

    2013-01-01

    Purpose – The purpose of this paper is to discuss and reflect upon some of the major (quality) issues concerning supply chain management (SCM) for Chinese companies. Design/methodology/approach – The authors draw upon the literature, especially the theoretical perspectives of service orientation and

  5. An Agile Methodology for Implementing Service-Oriented Architecture in Small and Medium Sized Organizations

    Science.gov (United States)

    Laidlaw, Gregory

    2013-01-01

    The purpose of this study is to evaluate the use of Lean/Agile principles, using action research to develop and deploy new technology for Small and Medium sized enterprises. The research case was conducted at the Lapeer County Sheriff's Department and involves the initial deployment of a Service Oriented Architecture to alleviate the data…

  6. CHIME : service-oriented framework for adaptive web-based systems

    NARCIS (Netherlands)

    Chepegin, V.; Aroyo, L.M.; De Bra, P.M.E.; Houben, G.J.P.M.; De Bra, P.M.E.

    2003-01-01

    In this paper we present our view on how the current development of knowledge engineering in the context of Semantic Web can contribute to the better applicability, reusability and sharability of adaptive web-based systems. We propose a service-oriented framework for adaptive web-based systems,

  7. A Service Oriented Web Application for Learner Knowledge Representation, Management and Sharing Conforming to IMS LIP

    Science.gov (United States)

    Lazarinis, Fotis

    2014-01-01

    iLM is a Web based application for representation, management and sharing of IMS LIP conformant user profiles. The tool is developed using a service oriented architecture with emphasis on the easy data sharing. Data elicitation from user profiles is based on the utilization of XQuery scripts and sharing with other applications is achieved through…

  8. Towards a service-oriented architecture framework for educational serious games

    NARCIS (Netherlands)

    Brandao Carvalho, M.; Bellotti, F.; Hu, J.; Baalsrud Hauge, J.; Berta, R.; De Gloria, A.; Rauterberg, G.W.M.; Sampson, D.G.; Huang, R.; Hwang, G.-J.

    2015-01-01

    Producing educational serious games can be costly and time-consuming. The Service-Oriented Architecture (SOA) approach of software development can offer a solution to reduce costs and foment serious games development. In this work, we apply a model called Activity Theory-based Model of Serious Games

  9. Service-Oriented Architecture (SOA) Instantiation within a Hard Real-Time, Deterministic Combat System Environment

    Science.gov (United States)

    Moreland, James D., Jr

    2013-01-01

    This research investigates the instantiation of a Service-Oriented Architecture (SOA) within a hard real-time (stringent time constraints), deterministic (maximum predictability) combat system (CS) environment. There are numerous stakeholders across the U.S. Department of the Navy who are affected by this development, and therefore the system…

  10. Pre-Service Teachers' Personal Value Orientations and Attitudes toward the Teaching Profession in Turkey

    Science.gov (United States)

    Necla, Sahin-Firat

    2016-01-01

    This study examined the relationship between pre-service teachers' personal value orientations and their attitudes toward the teaching profession. The study was conducted with the participation of 612 students at DEU's Buca Faculty of Education during the 2014/2015 academic year. Data were collected using the Portrait Values Questionnaire (PVQ)…

  11. Stress and performance: do service orientation and emotional energy moderate the relationship?

    Science.gov (United States)

    Smith, Michael R; Rasmussen, Jennifer L; Mills, Maura J; Wefald, Andrew J; Downey, Ronald G

    2012-01-01

    The current study examines the moderating effect of customer service orientation and emotional energy on the stress-performance relationship for 681 U.S. casual dining restaurant employees. Customer service orientation was hypothesized to moderate the stress-performance relationship for Front-of-House (FOH) workers. Emotional energy was hypothesized to moderate stress-performance for Back-of-House (BOH) workers. Contrary to expectations, customer service orientation failed to moderate the effects of stress on performance for FOH employees, but the results supported that customer service orientation is likely a mediator of the relationship. However, the hypothesis was supported for BOH workers; emotional energy was found to moderate stress performance for these employees. This finding suggests that during times of high stress, meaningful, warm, and empathetic relationships are likely to impact BOH workers' ability to maintain performance. These findings have real-world implications in organizational practice, including highlighting the importance of developing positive and meaningful social interactions among workers and facilitating appropriate person-job fits. Doing so is likely to help in alleviating worker stress and is also likely to encourage worker performance.

  12. Exploring the service-oriented enterprise : Drawing lessons from a case study

    NARCIS (Netherlands)

    Janssen, M.F.W.H.A.

    2008-01-01

    The service-oriented enterprise (SOE) is often considered as the future model of organization. Yet there is little empirical research in this domain and limited insight into the benefits and disadvantages. In this paper we analyze a case study of a large, multinational banking company. This company

  13. The GEOSS User Requirement Registry (URR): A Cross-Cutting Service-Oriented Infrastructure Linking Science, Society and GEOSS

    Science.gov (United States)

    Plag, H.-P.; Foley, G.; Jules-Plag, S.; Ondich, G.; Kaufman, J.

    2012-04-01

    The Group on Earth Observations (GEO) is implementing the Global Earth Observation System of Systems (GEOSS) as a user-driven service infrastructure responding to the needs of users in nine interdependent Societal Benefit Areas (SBAs) of Earth observations (EOs). GEOSS applies an interdisciplinary scientific approach integrating observations, research, and knowledge in these SBAs in order to enable scientific interpretation of the collected observations and the extraction of actionable information. Using EOs to actually produce these societal benefits means getting the data and information to users, i.e., decision-makers. Thus, GEO needs to know what the users need and how they would use the information. The GEOSS User Requirements Registry (URR) is developed as a service-oriented infrastructure enabling a wide range of users, including science and technology (S&T) users, to express their needs in terms of EOs and to understand the benefits of GEOSS for their fields. S&T communities need to be involved in both the development and the use of GEOSS, and the development of the URR accounts for the special needs of these communities. The GEOSS Common Infrastructure (GCI) at the core of GEOSS includes system-oriented registries enabling users to discover, access, and use EOs and derived products and services available through GEOSS. In addition, the user-oriented URR is a place for the collection, sharing, and analysis of user needs and EO requirements, and it provides means for an efficient dialog between users and providers. The URR is a community-based infrastructure for the publishing, viewing, and analyzing of user-need related information. The data model of the URR has a core of seven relations for User Types, Applications, Requirements, Research Needs, Infrastructure Needs, Technology Needs, and Capacity Building Needs. The URR also includes a Lexicon, a number of controlled vocabularies, and

  14. Geospatial Web Services in Real Estate Information System

    Science.gov (United States)

    Radulovic, Aleksandra; Sladic, Dubravka; Govedarica, Miro; Popovic, Dragana; Radovic, Jovana

    2017-12-01

    Since the data of cadastral records are of great importance for the economic development of the country, they must be well structured and organized. Records of real estate on the territory of Serbia met many problems in previous years. To prevent problems and to achieve efficient access, sharing and exchange of cadastral data on the principles of interoperability, domain model for real estate is created according to current standards in the field of spatial data. The resulting profile of the domain model for the Serbian real estate cadastre is based on the current legislation and on Land Administration Domain Model (LADM) which is specified in the ISO19152 standard. Above such organized data, and for their effective exchange, it is necessary to develop a model of services that must be provided by the institutions interested in the exchange of cadastral data. This is achieved by introducing a service-oriented architecture in the information system of real estate cadastre and with that ensures efficiency of the system. It is necessary to develop user services for download, review and use of the real estate data through the web. These services should be provided to all users who need access to cadastral data (natural and legal persons as well as state institutions) through e-government. It is also necessary to provide search, view and download of cadastral spatial data by specifying geospatial services. Considering that real estate contains geometric data for parcels and buildings it is necessary to establish set of geospatial services that would provide information and maps for the analysis of spatial data, and for forming a raster data. Besides the theme Cadastral parcels, INSPIRE directive specifies several themes that involve data on buildings and land use, for which data can be provided from real estate cadastre. In this paper, model of geospatial services in Serbia is defined. A case study of using these services to estimate which household is at risk of

  15. Size Matters — Determinants of Modern, Community-Oriented Mental Health Services

    Science.gov (United States)

    Ala-Nikkola, Taina; Pirkola, Sami; Kontio, Raija; Joffe, Grigori; Pankakoski, Maiju; Malin, Maili; Sadeniemi, Minna; Kaila, Minna; Wahlbeck, Kristian

    2014-01-01

    Governances, structures and contents of mental health services are being reformed across countries. There is a need for data to support those changes. The aim of this study was to explore the quality, i.e., diversity and community orientation, and quantity, i.e., personnel resources, of mental health and substance abuse services (MHS) and evaluate correlation between population needs and quality and quantity of MHS. The European Service Mapping Schedule—Revised (ESMS-R) was used to classify mental health and substance abuse services in southern Finland. Municipal-level aggregate data, local data on unemployment rate, length of education, age of retirement, proportion of single households, alcohol sales and a composite mental health index were used as indicators of population mental health needs. Population size correlated strongly with service diversity, explaining 84% of the variance. Personnel resources did not associate with diversity or community orientation. The indicators of mental health services need did not have the expected association with quality and quantity of services. In terms of service organization, the results may support larger population bases, at least 150,000 adult inhabitants, when aiming for higher diversity. PMID:25153471

  16. Scientific component framework for W7-X using service oriented GRID middleware

    International Nuclear Information System (INIS)

    Werner, A.; Svensson, J.; Kuehner, G.; Bluhm, T.; Heimann, P.; Jakob, S.; Hennig, C.; Kroiss, H.; Laqua, H.; Lewerentz, M.; Riemann, H.; Schacht, J.; Spring, A.; Zilker, M.; Maier, J.

    2010-01-01

    Future fusion experiments, aiming to demonstrate steady state reactor operation, require physics driven plasma control based on increasingly complex plasma models. A precondition for establishing such control systems is widely automated data analysis, which can provide integration of multiple diagnostic on a large scale. Even high quality online data evaluation, which is essential for the scientific documentation of the experiment, has to be performed automatically due to the huge data sets being recorded in long discharge runs. An automated system that can handle these requirements will have to be built on reusable software components that can be maintained by the domain experts: diagnosticians, theorists, engineers and others. For Wendelstein 7-X a service oriented architecture seems to be appropriate, in which software components can be exposed as services with well defined interface contracts. Although grid computing has up to now been mainly used for remote job execution, a more promising service oriented middleware has emerged from the recent grid specification, the open grid service architecture (OGSA). It is based on stateful web services defined by the web service resource framework (WSRF) standard. In particular, the statefulness of services allows to setup complex models without unnecessary performance losses by frequent transmission of large and complex data sets. At present, the usability of this technology in the W7-X CoDaC context is under evaluation by first service implementations.

  17. An Object-Oriented Information Model for Policy-based Management of Distributed Applications

    NARCIS (Netherlands)

    Diaz, G.; Gay, V.C.J.; Horlait, E.; Hamza, M.H.

    2002-01-01

    This paper presents an object-oriented information model to support a policy-based management for distributed multimedia applications. The information base contains application-level information about the users, the applications, and their profile. Our Information model is described in details and

  18. A Service-Oriented Framework for the Development of Home Robots

    Directory of Open Access Journals (Sweden)

    Tsung-Hsien Yang

    2013-02-01

    Full Text Available In recent years, researchers have been building home robots able to interact and work with people. Yet, because of the complicated and independent robot development environments, it is not always easy to share and reuse robot code created by different providers. In this work, we present an ontology-based framework that integrates service-oriented computing environments with the standard web interface to develop reusable robotic services. In addition to the service discovery, selection, and composition processes often performed by traditional web services, our work also includes an adaptive mechanism through which the user can iteratively modify composite robotic services to suit his or her needs. The proposed methodology has been implemented and evaluated, and the results show that our framework can be used to build robotic services successfully.

  19. Sharing Service Resource Information for Application Integration in a Virtual Enterprise - Modeling the Communication Protocol for Exchanging Service Resource Information

    Science.gov (United States)

    Yamada, Hiroshi; Kawaguchi, Akira

    Grid computing and web service technologies enable us to use networked resources in a coordinated manner. An integrated service is made of individual services running on coordinated resources. In order to achieve such coordinated services autonomously, the initiator of a coordinated service needs to know detailed service resource information. This information ranges from static attributes like the IP address of the application server to highly dynamic ones like the CPU load. The most famous wide-area service discovery mechanism based on names is DNS. Its hierarchical tree organization and caching methods take advantage of the static information managed. However, in order to integrate business applications in a virtual enterprise, we need a discovery mechanism to search for the optimal resources based on the given a set of criteria (search keys). In this paper, we propose a communication protocol for exchanging service resource information among wide-area systems. We introduce the concept of the service domain that consists of service providers managed under the same management policy. This concept of the service domain is similar to that for autonomous systems (ASs). In each service domain, the service information provider manages the service resource information of service providers that exist in this service domain. The service resource information provider exchanges this information with other service resource information providers that belong to the different service domains. We also verified the protocol's behavior and effectiveness using a simulation model developed for proposed protocol.

  20. Associations between the peer support relationship, service satisfaction and recovery-oriented outcomes: a correlational study.

    Science.gov (United States)

    Thomas, Elizabeth C; Salzer, Mark S

    2017-12-18

    The working alliance between non-peer providers and mental health consumers is associated with positive outcomes. It is hypothesized that this factor, in addition to other active support elements, is also positively related to peer support service outcomes. This study evaluates correlates of the peer-to-peer relationship and its unique association with service satisfaction and recovery-oriented outcomes. Participants were 46 adults with serious mental illnesses taking part in a peer-brokered self-directed care intervention. Pearson correlation analyses examined associations among peer relationship factors, services-related variables and recovery-oriented outcomes (i.e. empowerment, recovery and quality of life). Hierarchical multiple regression analyses evaluated associations between relationship factors and outcomes over time, controlling for other possible intervention effects. The peer relationship was not related to number of contacts. There were robust associations between the peer relationship and service satisfaction and some recovery-oriented outcomes at 24-months, but not at 12-months. These associations were not explained by other possible intervention effects. This study contributes to a better understanding of the positive, unique association between the peer-to-peer relationship and outcomes, similar to what is found in non-peer-delivered interventions. Implications for program administrators and policymakers seeking to integrate peer specialists into mental health service systems are discussed.

  1. Group-Oriented Services: A Shift towards Consumer-Managed Relationships in the Telecom Industry

    Science.gov (United States)

    Vrdoljak, Luka; Bojic, Iva; Podobnik, Vedran; Jezic, Gordan; Kusek, Mario

    Today, telecom operators face a threefold challenge: a social challenge dealing with the evolution of the consumer lifestyle, a technological challenge dealing with ever changing ICT trends and a business challenge dealing with the need for innovative business models. This paper introduces an idea of group-oriented services, a special type of personalized telecom services, as a possible solution for all three of these challenges. A proof-of-concept service, called Agent-Based Mobile Content Brokerage, is presented and elaborated with the aim to demonstrate a shift towards consumer-managed relationships, a novel provisioning paradigm within the telecom industry.

  2. Service Outsourcing Character Oriented Privacy Conflict Detection Method in Cloud Computing

    Directory of Open Access Journals (Sweden)

    Changbo Ke

    2014-01-01

    Full Text Available Cloud computing has provided services for users as a software paradigm. However, it is difficult to ensure privacy information security because of its opening, virtualization, and service outsourcing features. Therefore how to protect user privacy information has become a research focus. In this paper, firstly, we model service privacy policy and user privacy preference with description logic. Secondly, we use the pellet reasonor to verify the consistency and satisfiability, so as to detect the privacy conflict between services and user. Thirdly, we present the algorithm of detecting privacy conflict in the process of cloud service composition and prove the correctness and feasibility of this method by case study and experiment analysis. Our method can reduce the risk of user sensitive privacy information being illegally used and propagated by outsourcing services. In the meantime, the method avoids the exception in the process of service composition by the privacy conflict, and improves the trust degree of cloud service providers.

  3. Integration of decentralized clinical data in a data warehouse: a service-oriented design and realization.

    Science.gov (United States)

    Hanss, Sabine; Schaaf, T; Wetzel, T; Hahn, C; Schrader, T; Tolxdorff, T

    2009-01-01

    In this paper we present a general concept and describe the difficulties for the integration of data from various clinical partners in one data warehouse using the Open European Nephrology Science Center (OpEN.SC) as an example. This includes a requirements analysis of the data integration process and also the design according to these requirements. This conceptual approach based on the Rational Unified Process (RUP) and paradigm of Service-Oriented Architecture (SOA). Because we have to enhance the confidence of our partners in the OpEN.SC system and with this the willingness of them to participate, important requirements are controllability, transparency and security for all partners. Reusable and fine-grained components were found to be necessary when working with diverse data sources. With SOA the requested reusability is implemented easily. A key step in the development of a data integration process within such a health information system like OpEN.SC is to analyze the requirements. And to show that this is not only a theoretical work, we present a design - developed with RUP and SOA - which fulfills these requirements.

  4. Applying TOGAF for e-government implementation based on service oriented architecture methodology towards good government governance

    Science.gov (United States)

    Hodijah, A.; Sundari, S.; Nugraha, A. C.

    2018-05-01

    As a Local Government Agencies who perform public services, General Government Office already has utilized Reporting Information System of Local Government Implementation (E-LPPD). However, E-LPPD has upgrade limitation for the integration processes that cannot accommodate General Government Offices’ needs in order to achieve Good Government Governance (GGG), while success stories of the ultimate goal of e-government implementation requires good governance practices. Currently, citizen demand public services as private sector do, which needs service innovation by utilizing the legacy system as a service based e-government implementation, while Service Oriented Architecture (SOA) to redefine a business processes as a set of IT enabled services and Enterprise Architecture from the Open Group Architecture Framework (TOGAF) as a comprehensive approach in redefining business processes as service innovation towards GGG. This paper takes a case study on Performance Evaluation of Local Government Implementation (EKPPD) system on General Government Office. The results show that TOGAF will guide the development of integrated business processes of EKPPD system that fits good governance practices to attain GGG with SOA methodology as technical approach.

  5. Impact of STS Issue Oriented Instruction on Pre-Service Elementary Teachers' Views and Perceptions of Science, Technology, and Society

    Science.gov (United States)

    Amirshokoohi, Aidin

    2016-01-01

    The purpose of the study was to investigate the impact of Science, Technology, Society (STS) issue oriented science methods course on pre-service teachers' views and perceptions toward STS issues and instruction as well as their levels of environmental literacy. The STS issue oriented curriculum was designed to help pre-service teachers improve…

  6. “How can I help you?” Perceived service orientation of tax authorities and tax compliance

    NARCIS (Netherlands)

    Gangl, K.; Muehlbacher, S.; Groot, de M.; Goslinga, S.; Hofmann, E.; Kogler, C.; Antonides, G.; Kirchler, E.

    2013-01-01

    Research on tax behavior has recognized the necessity of changing tax authorities’ approach from enforcement to service orientation. However, empirical investigations of the impact of perceived service orientation on tax compliance are scarce. The present study draws conclusions from survey data of

  7. Constraints for the design of variability-intensive service-oriented reference architectures - An industrial case study

    NARCIS (Netherlands)

    Galster, Matthias; Avgeriou, Paris; Tofan, Dan

    Context: Service-oriented architecture has become a widely used concept in software industry. However, we currently lack support for designing variability-intensive service-oriented systems. Such systems could be used in different environments, without the need to design them from scratch. To

  8. Delivering good service: personal resources, job satisfaction and nurses' 'customer' (patient) orientation.

    Science.gov (United States)

    Gountas, Sandra; Gountas, John; Soutar, Geoffrey; Mavondo, Felix

    2014-07-01

    To explore the complex relationships between nurses' personal resources, job satisfaction and 'customer' (patient) orientation. Previous research has shown that nursing is highly intensive, emotionally charged work, which affects nurses' job performance and their customer orientation as well as patient or 'customer' satisfaction. This study contributes to the literature by examining how nurses' personal resources relate to their personal satisfaction and customer orientation and the relationships between them. Specifically, this study explores the effects of two facets of emotional labour (deep acting and surface acting), empathic concern, self-efficacy and emotional exhaustion on personal job satisfaction and customer orientation. We also test the moderating effects of inauthenticity and emotional contagion. A quantitative survey. Data were collected through a self-completion questionnaire administered to a sample of 159 Australian nurses, in a public teaching hospital, in 2010. The data were analysed using Partial Least Square analysis. Partial Least Square analysis indicates that the final model is a good fit to the data (Goodness of Fit = 0.51). Deep acting and surface acting have different effects (positive and negative) on job satisfaction and 'customer' orientation, self-efficacy has a positive effect on both and emotional exhaustion has a positive effect on customer orientation and a negative effect on job satisfaction. The moderating effects of emotional contagion and empathic concern, in the final model, are discussed. Understanding the complex interactions between personal resources, job satisfaction and customer orientation helps to increase service providers' (nurses in this study) personal satisfaction and 'customer' orientation particularly in difficult contexts. © 2013 John Wiley & Sons Ltd.

  9. Policy Level Information on Logistics-Oriented Research.

    Science.gov (United States)

    1980-08-01

    Logistics Planann and System Long-Range Management Technology Planning Evaluation of Rold Miasion of Support Organizacion Effective Cross-Service Policies...guidelines, solution procedures, etc. The documentation format (technical report, user’s manual , briefing slides, etc.) also falls into this category...CHECK AT LEAST ONE) PhD Dissertation SMaster’s Thesis 7 Memorandum L Briefing Q Technical Report 7 Software Product O Hardware Product Q7 User’s Manual

  10. ENTERPRISE SERVICES ARCHITECTURE IN THE WORLD OF INFORMATION TECHNOLOGY

    Directory of Open Access Journals (Sweden)

    Stefan IOVAN

    2012-05-01

    Full Text Available Enterprise Services Architecture (ESA is blueprint for now enterprise software should be constructed to provide maximum business value. The challenge facing most companies is not whether to adopt Service-Oriented Architecture (SOA, but when and how to do so. There is always a lag between technological vision and business feasibility. It also takes time to fully realize the potential of existing technologies, a process that does not stop the moment the new thing arrives. But when the value of a new approach such as ESA starts to make a difference and produces a competitive advantage, the motivation to change skyrockets. The time to change becomes now and the hunger for learning grows. The goal of this paper is to satisfy the hunger for information for those who suspect that ESA may be a gateway to transforming Information Technology (IT into a strategic weapon. This paper will explain – in more detail that ever before – what ESA is bringing the concept to life in all of its products as a platform supported by an ecosystem.

  11. Cloud Service Platform: Hospital Information eXchange(HIX)

    OpenAIRE

    Fang Zhiyuan; Wei Li

    2013-01-01

    Health Information eXchange (HIX) is a part of Happiness Cloud Service Platform of Happiness Guangdong in Guangdong Province of China based on innovation of cloud-based business model. This article illustrates the hospital health care business services system based on cloud computing. major business functions of HIX includes integrated mobile medical information services, and mobile health information services. Key cloud service platform capabilities include appointment of HIX registration, d...

  12. Magnetic information affects the stellar orientation of young bird migrants

    Science.gov (United States)

    Weindler, Peter; Wiltschko, Roswitha; Wiltschko, Wolfgang

    1996-09-01

    WHEN young birds leave on their first migration, they are guided by innate information about their direction of migration. It is generally assumed that this direction is represented twice, namely with respect to celestial rotation and with respect to the Earth's magnetic field1,2. The interactions between the two cue systems have been analysed by exposing hand-raised young birds during the premigratory period to cue-conflict situations, in which celestial rotation and the magnetic field provided different information. Celestial rotation altered the course with respect to the magnetic field3-7, whereas conflicting magnetic information did not seem to affect the course with respect to the stars8,9. Celestial information thus seemed to dominate over magnetic information. Here we report that the interaction between the two cue systems is far more complex than this. Celestial rotation alone seems to provide only a tendency to move away from its centre (towards geographical south), which is then modified by information from the magnetic field to establish the distinctive, population-specific migratory direction.

  13. A theory-informed, process-oriented Resident Scholarship Program.

    Science.gov (United States)

    Thammasitboon, Satid; Darby, John B; Hair, Amy B; Rose, Karen M; Ward, Mark A; Turner, Teri L; Balmer, Dorene F

    2016-01-01

    The Accreditation Council for Graduate Medical Education requires residency programs to provide curricula for residents to engage in scholarly activities but does not specify particular guidelines for instruction. We propose a Resident Scholarship Program that is framed by the self-determination theory (SDT) and emphasize the process of scholarly activity versus a scholarly product. The authors report on their longitudinal Resident Scholarship Program, which aimed to support psychological needs central to SDT: autonomy, competence, and relatedness. By addressing those needs in program aims and program components, the program may foster residents' intrinsic motivation to learn and to engage in scholarly activity. To this end, residents' engagement in scholarly processes, and changes in perceived autonomy, competence, and relatedness were assessed. Residents engaged in a range of scholarly projects and expressed positive regard for the program. Compared to before residency, residents felt more confident in the process of scholarly activity, as determined by changes in increased perceived autonomy, competence, and relatedness. Scholarly products were accomplished in return for a focus on scholarly process. Based on our experience, and in line with the SDT, supporting residents' autonomy, competence, and relatedness through a process-oriented scholarship program may foster the curiosity, inquisitiveness, and internal motivation to learn that drives scholarly activity and ultimately the production of scholarly products.

  14. A theory-informed, process-oriented Resident Scholarship Program

    Science.gov (United States)

    Thammasitboon, Satid; Darby, John B.; Hair, Amy B.; Rose, Karen M.; Ward, Mark A.; Turner, Teri L.; Balmer, Dorene F.

    2016-01-01

    Background The Accreditation Council for Graduate Medical Education requires residency programs to provide curricula for residents to engage in scholarly activities but does not specify particular guidelines for instruction. We propose a Resident Scholarship Program that is framed by the self-determination theory (SDT) and emphasize the process of scholarly activity versus a scholarly product. Methods The authors report on their longitudinal Resident Scholarship Program, which aimed to support psychological needs central to SDT: autonomy, competence, and relatedness. By addressing those needs in program aims and program components, the program may foster residents’ intrinsic motivation to learn and to engage in scholarly activity. To this end, residents’ engagement in scholarly processes, and changes in perceived autonomy, competence, and relatedness were assessed. Results Residents engaged in a range of scholarly projects and expressed positive regard for the program. Compared to before residency, residents felt more confident in the process of scholarly activity, as determined by changes in increased perceived autonomy, competence, and relatedness. Scholarly products were accomplished in return for a focus on scholarly process. Conclusions Based on our experience, and in line with the SDT, supporting residents’ autonomy, competence, and relatedness through a process-oriented scholarship program may foster the curiosity, inquisitiveness, and internal motivation to learn that drives scholarly activity and ultimately the production of scholarly products. PMID:27306995

  15. Information Brokers/Free-Lance Librarians: An Alternative Reference Service.

    Science.gov (United States)

    Hogan, Matthew

    This paper examines the profession of information brokerage through a look at types of services provided, and through a discussion of major issues, including that of fee for service. The types of information broker and free-lance librarian services are identified: (1) non-profit reference and research services administered by public libraries and…

  16. Enforcement of Security and Privacy in a Service-Oriented Smart Grid

    DEFF Research Database (Denmark)

    Mikkelsen, Søren Aagaard

    inhabitants. With the vision, it is therefore necessity to enforce privacy and security of the data in all phases of its life cycle. The life cycle starts from acquiring the data to it is stored. Therefore, this dissertation follows a system-level and application-level approach to manage data with respect...... to privacy and security. This includes first a design of a service-oriented architecture that allows for the deployment of home-oriented and grid-oriented IASs on a Home Energy Management System (HEMS) and in the cloud, respectively. Privacy and security of electricity data are addressed by letting...... the residential consumer control data dissemination in a two-stage process: first from the HEMS to the cloud and from the cloud to the IASs. Then the dissertation focuses on the critical phases in securing the residential home as well as securing the cloud. It presents a system-level threat model of the HEMS...

  17. Identifying Student Traits and Motives to Service-Learn: Public Service Orientation among New College Freshmen

    Science.gov (United States)

    Christensen, Robert K.; Stritch, Justin M.; Kellough, J. Edward; Brewer, Gene A.

    2015-01-01

    Among college students, public service motives influence choice of major or job. Although the link between public service motives and prosocial behavior has been established among working adults, researchers have not adequately examined how these motives affect the reported behavior of precareer students. In this article, the authors explored how…

  18. Concept-oriented research and development in information technology

    CERN Document Server

    Mori, Kinji

    2014-01-01

    This book thoroughly analyzes the relationships between concept, technology, and market-which are the main factors in shifting information technology research and development (R&D) to a new approach. It discusses unconventional methods and viewpoints of concept creation, technology innovation, and market cultivation. Featuring contributions from international experts and case studies from IBM and Hitachi, this book is perfect for graduate students in information technology, engineering, technology management, operation research, and business-as well as for R&D researchers, directors, strategis

  19. THEORETICAL ASPECTS OF INFORMATIONAL SERVICES REGIONAL MARKET EFFECTIVE DEVELOPMENT

    Directory of Open Access Journals (Sweden)

    I.N. Korabejnikov

    2008-12-01

    Full Text Available The peculiarities and priorities of the informational services regional market formation as a part of network model of the economic development are described in this article. The authors present the classification of the factors which have an influence on the effectiveness of the informational services regional market development. Theoretical aspects of the informational services regional market effective development are shown.

  20. Model architecture of intelligent data mining oriented urban transportation information

    Science.gov (United States)

    Yang, Bogang; Tao, Yingchun; Sui, Jianbo; Zhang, Feizhou

    2007-06-01

    Aiming at solving practical problems in urban traffic, the paper presents model architecture of intelligent data mining from hierarchical view. With artificial intelligent technologies used in the framework, the intelligent data mining technology improves, which is more suitable for the change of real-time road condition. It also provides efficient technology support for the urban transport information distribution, transmission and display.

  1. Intergovernmental cooperation for mission-oriented information systems: a memoir

    Energy Technology Data Exchange (ETDEWEB)

    Woolston, John E.

    2004-12-01

    This frankly personal account is based on my involvement in negotiations, design, and development for international bibliographic systems to support three different missions: fostering the peaceful uses of atomic energy (International Nuclear Information System, or INIS); supporting research, development, and better practices in agriculture (International Information System for the Agricultural Sciences and Technology, or AGRIS); and improving economic and social conditions in poorer countries (Development Sciences Information System, or DEVSIS). All three designs were based on the concept of decentralized operation: each country reports the information produced in its own territory; the merging of this input and the overall management are in the hands of an organization in the United Nations system; and all participants have equal rights to exploit the entire database. INIS began in 1970 and is still in steady operation; AGRIS started in 1975 and showed quantitative and qualitative growth for more than twenty years but has been in disastrous decline since its peak in 1996; and DEVSIS, unfortunately, was not launched on a global scale. Attempts are made to identify the condition -- political and technical -- likely to favor or frustrate efforts to obtain cooperation among countries for the construction of large, essentially comprehensive databases and ultimately for sharing knowledge without discrimination between rich and poor participants.

  2. Intergovernmental cooperation for mission-oriented information systems: a memoir

    International Nuclear Information System (INIS)

    Woolston, John E.

    2004-01-01

    This frankly personal account is based on my involvement in negotiations, design, and development for international bibliographic systems to support three different missions: fostering the peaceful uses of atomic energy (International Nuclear Information System, or INIS); supporting research, development, and better practices in agriculture (International Information System for the Agricultural Sciences and Technology, or AGRIS); and improving economic and social conditions in poorer countries (Development Sciences Information System, or DEVSIS). All three designs were based on the concept of decentralized operation: each country reports the information produced in its own territory; the merging of this input and the overall management are in the hands of an organization in the United Nations system; and all participants have equal rights to exploit the entire database. INIS began in 1970 and is still in steady operation; AGRIS started in 1975 and showed quantitative and qualitative growth for more than twenty years but has been in disastrous decline since its peak in 1996; and DEVSIS, unfortunately, was not launched on a global scale. Attempts are made to identify the condition -- political and technical -- likely to favor or frustrate efforts to obtain cooperation among countries for the construction of large, essentially comprehensive databases and ultimately for sharing knowledge without discrimination between rich and poor participants

  3. Service Oriented Robotic Architecture for Space Robotics: Design, Testing, and Lessons Learned

    Science.gov (United States)

    Fluckiger, Lorenzo Jean Marc E; Utz, Hans Heinrich

    2013-01-01

    This paper presents the lessons learned from six years of experiments with planetary rover prototypes running the Service Oriented Robotic Architecture (SORA) developed by the Intelligent Robotics Group (IRG) at the NASA Ames Research Center. SORA relies on proven software engineering methods and technologies applied to space robotics. Based on a Service Oriented Architecture and robust middleware, SORA encompasses on-board robot control and a full suite of software tools necessary for remotely operated exploration missions. SORA has been eld tested in numerous scenarios of robotic lunar and planetary exploration. The experiments conducted by IRG with SORA exercise a large set of the constraints encountered in space applications: remote robotic assets, ight relevant science instruments, distributed operations, high network latencies and unreliable or intermittent communication links. In this paper, we present the results of these eld tests in regard to the developed architecture, and discuss its bene ts and limitations.

  4. BIM ORIENTATION: GRADES OF GENERATION AND INFORMATION FOR DIFFERENT TYPE OF ANALYSIS AND MANAGEMENT PROCESS

    Directory of Open Access Journals (Sweden)

    F. Banfi

    2017-08-01

    Full Text Available Architecture, Engineering and Construction (AEC industry is facing a great process re-engineering of the management procedures for new constructions, and recent studies show a significant increase of the benefits obtained through the use of Building Information Modelling (BIM methodologies. This innovative approach needs new developments for information and communication technologies (ICT in order to improve cooperation and interoperability among different actors and scientific disciplines. Accordingly, BIM could be described as a new tool capable of collect/analyse a great quantity of information (Big data and improve the management of building during its life of cycle (LC. The main aim of this research is, in addition to a reduction in production times, reduce physical and financial resources (economic impact, to demonstrate how technology development can support a complex generative process with new digital tools (modelling impact. This paper reviews recent BIMs of different historical Italian buildings such as Basilica of Collemaggio in L’Aquila, Masegra Castle in Sondrio, Basilica of Saint Ambrose in Milan and Visconti Bridge in Lecco and carries out a methodological analysis to optimize output information and results combining different data and modelling techniques into a single hub (cloud service through the use of new Grade of Generation (GoG and Information (GoI (management impact. Finally, this study shows the need to orient GoG and GoI for a different type of analysis, which requires a high Grade of Accuracy (GoA and an Automatic Verification System (AVS at the same time.

  5. A Service-oriented Approach towards Context-aware Mobile Learning Management Systems

    Science.gov (United States)

    2010-07-01

    towards a pervasive university. Keywords-context-aware computing, service-oriented archi- tecture, mobile computing, elearning , learn management sys- tem I...usage of device- specific features provide support for various ubiquitous and pervasive eLearning scenarios [2][3]. By knowing where the user currently...data from the mobile device towards a context-aware mobile LMS. II. BASIC CONCEPTS For a better understanding of the presented eLearning sce- narios

  6. A Software Reference Architecture for Service-Oriented 3D Geovisualization Systems

    OpenAIRE

    Hildebrandt, Dieter

    2014-01-01

    Modern 3D geovisualization systems (3DGeoVSs) are complex and evolving systems that are required to be adaptable and leverage distributed resources, including massive geodata. This article focuses on 3DGeoVSs built based on the principles of service-oriented architectures, standards and image-based representations (SSI) to address practically relevant challenges and potentials. Such systems facilitate resource sharing and agile and efficient system construction and change in an interoperable ...

  7. Enabling health systems transformation: what progress has been made in re-orienting health services?

    Science.gov (United States)

    Wise, Marilyn; Nutbeam, Don

    2007-01-01

    The Ottawa Charter has been remarkably influential in guiding the development of the goals and concepts of health promotion, and in shaping global public health practice in the past 20 years. However, of the five action areas identified in the Ottawa Charter, it appears that there has been little systematic attention to the challenge of re-orienting health services, and less than optimal progress in practice. The purposes of re-orienting health services as proposed in the Ottawa Charter were to achieve a better balance in investment between prevention and treatment, and to include a focus on population health outcomes alongside the focus on individual health outcomes. However, there is little evidence that a re-orientation of health services in these terms has occurred systematically anywhere in the world. This is in spite of the fact that direct evidence of the need to re-orient health services and of the potential benefits of doing so has grown substantially since 1986. Patient education, preventive care (screening, immunisation), and organisational and environmental changes by health organisations have all been found to have positive health and environmental outcomes. However, evidence of effectiveness has not been sufficient, on its own, to sway community preferences and political decisions. The lack of progress points to the need for significant re-thinking of the approaches we have adopted to date. The paper proposes a number of ways forward. These include working effectively in partnership with the communities we want to serve to mobilise support for change, and to reinforce this by working more effectively at influencing broader public opinion through the media. The active engagement of clinical health professionals is also identified as crucial to achieving sustainable change. Finally we recognize that by working in partnership with like-minded advocacy organizations, the IUHPE could put its significant knowledge and experience to work in leading action to

  8. A Comparative Analysis of the Entrepreneurial Orientation/Growth Relationship in Service Firms and Manufacturing Firms

    DEFF Research Database (Denmark)

    Rigtering, J.P. Coen; Kraus, Sascha; Eggers, Fabian

    2014-01-01

    This article builds on the recently increasingly mentioned notion that entrepreneurship in the service sector is a worthwhile, but clearly underresearched topic. Using a sample of 1,612 small- and medium-size enterprises from the four German-speaking countries Germany, Austria, Switzerland......, and Liechtenstein, and using structural equation modeling, this article finds that service firms have a significantly higher entrepreneurial orientation (EO) than manufacturing firms – both on the overall level as well as for each of the three sub-categories proactiveness, innovativeness, and risk...

  9. Taking a coproduction approach to integrating recovery orientated care in Irish Mental Health Services

    OpenAIRE

    Brogan, Catherine Mary; Ryan, Michael

    2017-01-01

    Advancing Recovery in Ireland (ARI) is a HSE national initiative aimed at securing the organisational and cultural changes necessary to develop more “Recovery-oriented” services recognising that  recovery is  ‘being able to create and live a meaningful and full life in a community of choice with or without the presence of mental health issues’[i]  A Recovery orientated service is underpinned by the premises that  (1) true partnership through coproduction between those who use and those who pr...

  10. Customer Orientation and Leadership in the Health Service Sector: The Role of Workplace Social Support

    Directory of Open Access Journals (Sweden)

    Andreina Bruno

    2017-11-01

    Full Text Available Health care is a critical context due to unpredictable situations, demanding clients, workload, and intrinsic organizational complexity. One key to improve the quality of health services is connected to the shift in organization perspective of viewing patients as active consumers rather than passive users. Therefore, higher levels of customer orientation (CO are expected to improve organizational service effectiveness. According to a cultural perspective to CO, the aim of the study was to explore how different leaders’ behaviors (task-oriented and relationship-oriented interact with CO of health organizations. Specifically, the aim of the paper was to contribute to this topic, by considering the leaders’ point of view. Since leader’s experience of CO is influenced by social processes in the work environment, workplace social support (WSS was inserted as moderator in the relationship between leader behavior and CO. A survey study was conducted among 57 Health Department directors belonging to the National Health Service in the North of Italy in 2016. Findings showed that WSS moderated the influence of leadership concern for relationship on CO. Practical implications of the study are discussed.

  11. Customer Orientation and Leadership in the Health Service Sector: The Role of Workplace Social Support.

    Science.gov (United States)

    Bruno, Andreina; Dell'Aversana, Giuseppina; Zunino, Anna

    2017-01-01

    Health care is a critical context due to unpredictable situations, demanding clients, workload, and intrinsic organizational complexity. One key to improve the quality of health services is connected to the shift in organization perspective of viewing patients as active consumers rather than passive users. Therefore, higher levels of customer orientation (CO) are expected to improve organizational service effectiveness. According to a cultural perspective to CO, the aim of the study was to explore how different leaders' behaviors (task-oriented and relationship-oriented) interact with CO of health organizations. Specifically, the aim of the paper was to contribute to this topic, by considering the leaders' point of view. Since leader's experience of CO is influenced by social processes in the work environment, workplace social support (WSS) was inserted as moderator in the relationship between leader behavior and CO. A survey study was conducted among 57 Health Department directors belonging to the National Health Service in the North of Italy in 2016. Findings showed that WSS moderated the influence of leadership concern for relationship on CO. Practical implications of the study are discussed.

  12. A Model-driven and Service-oriented framework for the business process improvement

    Directory of Open Access Journals (Sweden)

    Andrea Delgado

    2010-07-01

    Full Text Available Business Process Management (BPM importance and benefits for organizations to focus on their business processes is nowadays broadly recognized, as business and technology areas are embracing and adopting the paradigm. The Service Oriented Computing (SOC paradigm bases software development on services to realize business processes. The implementation of business processes as services helps in reducing the gap between these two areas, easing the communication and understanding of business needs. The Model Driven Development (MDD paradigm bases software development in models, metamodels and languages that allow transformation between them. The automatic generation of service models from business process models is a key issue to support the separation of its definition from its technical implementation. In this article, we present MINERVA framework which applies Model Driven Development (MDD and Service Oriented Computing (SOC paradigms to business processes for the continuous business process improvement in organizations, giving support to the stages defined in the business process lifecycle from modeling to evaluation of its execution.

  13. Service oriented architecture for clinical decision support: a systematic review and future directions.

    Science.gov (United States)

    Loya, Salvador Rodriguez; Kawamoto, Kensaku; Chatwin, Chris; Huser, Vojtech

    2014-12-01

    The use of a service-oriented architecture (SOA) has been identified as a promising approach for improving health care by facilitating reliable clinical decision support (CDS). A review of the literature through October 2013 identified 44 articles on this topic. The review suggests that SOA related technologies such as Business Process Model and Notation (BPMN) and Service Component Architecture (SCA) have not been generally adopted to impact health IT systems' performance for better care solutions. Additionally, technologies such as Enterprise Service Bus (ESB) and architectural approaches like Service Choreography have not been generally exploited among researchers and developers. Based on the experience of other industries and our observation of the evolution of SOA, we found that the greater use of these approaches have the potential to significantly impact SOA implementations for CDS.

  14. Horizontal and vertical combination of multi-tenancy patterns in service-oriented applications

    Science.gov (United States)

    Mietzner, Ralph; Leymann, Frank; Unger, Tobias

    2011-02-01

    Software as a service (SaaS) providers exploit economies of scale by offering the same instance of an application to multiple customers typically in a single-instance multi-tenant architecture model. Therefore the applications must be scalable, multi-tenant aware and configurable. In this article, we show how the services in a service-oriented SaaS application can be deployed using different multi-tenancy patterns. We describe how services in different multi-tenancy patterns can be composed on the application level. In addition to that, we also describe how these multi-tenancy patterns can be applied to middleware and hardware components. We then show with some real world examples how the different multi-tenancy patterns can be combined.

  15. 76 FR 66327 - Iron Mountain Information Management, Inc., Corporate Service Group, Information Technology (IT...

    Science.gov (United States)

    2011-10-26

    ... Management, Inc., Corporate Service Group, Information Technology (IT) Division, Including On-Site Leased... Information Management, Inc., Corporate Service Group, Information Technology (IT) Division, including on-site... location of Iron Mountain Information Management, Inc., Corporate Service Group, Information Technology (IT...

  16. An Integrated Recovery-oriented Model (IRM) for mental health services: evolution and challenges.

    Science.gov (United States)

    Frost, Barry G; Tirupati, Srinivasan; Johnston, Suzanne; Turrell, Megan; Lewin, Terry J; Sly, Ketrina A; Conrad, Agatha M

    2017-01-17

    Over past decades, improvements in longer-term clinical and personal outcomes for individuals experiencing serious mental illness (SMI) have been moderate, although recovery has clearly been shown to be possible. Recovery experiences are inherently personal, and recovery can be complex and non-linear; however, there are a broad range of potential recovery contexts and contributors, both non-professional and professional. Ongoing refinement of recovery-oriented models for mental health (MH) services needs to be fostered. This descriptive paper outlines a service-wide Integrated Recovery-oriented Model (IRM) for MH services, designed to enhance personally valued health, wellbeing and social inclusion outcomes by increasing access to evidenced-based psychosocial interventions (EBIs) within a service context that supports recovery as both a process and an outcome. Evolution of the IRM is characterised as a series of five broad challenges, which draw together: relevant recovery perspectives; overall service delivery frameworks; psychiatric and psychosocial rehabilitation approaches and literature; our own clinical and service delivery experience; and implementation, evaluation and review strategies. The model revolves around the person's changing recovery needs, focusing on underlying processes and the service frameworks to support and reinforce hope as a primary catalyst for symptomatic and functional recovery. Within the IRM, clinical rehabilitation (CR) practices, processes and partnerships facilitate access to psychosocial EBIs to promote hope, recovery, self-agency and social inclusion. Core IRM components are detailed (remediation of functioning; collaborative restoration of skills and competencies; and active community reconnection), together with associated phases, processes, evaluation strategies, and an illustrative IRM scenario. The achievement of these goals requires ongoing collaboration with community organisations. Improved outcomes are achievable for

  17. Risk informed In-service Inspection

    International Nuclear Information System (INIS)

    Corak, Z.

    2003-01-01

    Safety of nuclear power plants is one of the most important conditions for their acceptance. Safety is being acheived by numerous methods and techniques in phase of design, manufacturing and maintenance of the nuclear power plants. In-service Inspection (ISI) has a significant role in avoidances of failure in components of nuclear power plants just the same as in assurance of their integrity. Non-destructive examinations are performed periodically in accordance with 10 CFR 50 50.55a and ASME Boiler and Pressure Vessel Code section XI which is referenced by 10 CFR 50.55a. Nondestructive examinations provide information about a current condition of equipment at nuclear power plants and about any damage, defect or degradation mechanism. A lot of effort is often spent in situations in which the probability of failure and their effects on safety have a very low impact. Practical experience shows that failures can often occur at locations where the inspection has never been performed. Costs and expenses of in-service inspections are very high. Therefore, the accent has to be on locations with significant risk to safety. Many years of nuclear power plants' operation and maintenance have resulted in a more broad knowledge of degradation mechanism and the most susceptible locations and huge databases of different nuclear power plants' components. U.S. Nuclear Regulatory Commission (NRC) and the nuclear industry have recognized that probabilistic risk assessment (PRA) has developed and changed to be more useful in improvement of traditional engineering approaches in nuclear power plants regulation. After the publication of its policy statement on the use of PRA in nuclear regulatory activities, the Commission ordered the NRC staff to develop a regulatory framework that incorporated risk insights. The American Society of Mechanical Engineers (ASME) initiated Code Case N-560, N-577, and N-578 that address the importance of categorization and inspection of piping using risk

  18. Research on new information service model of the contemporary library

    International Nuclear Information System (INIS)

    Xin Pingping; Lu Yan

    2010-01-01

    According to the development of the internet and multimedia technology, the information service models in the contemporary library become both of the traditional and digital information service. The libraries in each country do their best to make the voluminous information and the complex technology be High-integrated in the background management, and also make the front interface be more and more convenient to the users. The essential characteristics of the information service of the contemporary library are all-in-one and humanness. In this article, we will describe several new hot information service models of the contemporary library in detail, such as individualized service, reference service, reference service and strategic information service. (authors)

  19. Evaluation Model of Tea Industry Information Service Quality

    OpenAIRE

    Shi , Xiaohui; Chen , Tian’en

    2015-01-01

    International audience; According to characteristics of tea industry information service, this paper have built service quality evaluation index system for tea industry information service quality, R-cluster analysis and multiple regression have been comprehensively used to contribute evaluation model with a high practice and credibility. Proved by the experiment, the evaluation model of information service quality has a good precision, which has guidance significance to a certain extent to e...

  20. The Lwazi Community Communication Service: design and piloting of a voice-based information service

    CSIR Research Space (South Africa)

    Sharma Grover, A

    2011-04-01

    Full Text Available The authors present the design, development and pilot process of the Lwazi Community Communication Service (LCCS), a multilingual automated telephone-based information service. The service acts as a communication and dissemination tool that enables...

  1. Object-oriented analysis and design for information systems Modeling with UML, OCL, IFML

    CERN Document Server

    Wazlawick, Raul Sidnei

    2014-01-01

    Object-Oriented Analysis and Design for Information Systems clearly explains real object-oriented programming in practice. Expert author Raul Sidnei Wazlawick explains concepts such as object responsibility, visibility and the real need for delegation in detail. The object-oriented code generated by using these concepts in a systematic way is concise, organized and reusable. The patterns and solutions presented in this book are based in research and industrial applications. You will come away with clarity regarding processes and use cases and a clear understand of how to expand a use case.

  2. Measuring Service Quality in the Information Services Environment.

    Science.gov (United States)

    Maddox-Swan, Ruth

    1998-01-01

    The purpose of this research was to identify the service factors that influence judgments of customer satisfaction in the academic library/media center. The study, conducted at Florida State University examined the relative importance of these determinants of service quality and compared these results to earlier studies conducted with customers of…

  3. E-Services and the Codification of Informational Services

    DEFF Research Database (Denmark)

    Scupola, Ada; Henten, Anders; Nicolajsen, Hanne Westh

    2011-01-01

    The concept of e-services has gained increasing use during the past decade. There is, however, no general agreement as to the precise meaning and scope of the term. The research purpose of the present chapter is, therefore, to discuss the e-service concept, its strengths and scope, and thereby co...

  4. The Information-Seeking Habits of In-Service Educators

    Science.gov (United States)

    Shipman, Todd; Bannon, Susan H.; Nunes-Bufford, Kimberly

    2015-01-01

    Research on information literacy and educators has focused on preservice educators and learning information literacy skills. Little research exists on in-service educators and their information literacy skills. Purposes of this study were to identify information sources that in-service educators used; to determine relationships between information…

  5. 48 CFR 39.104 - Information technology services.

    Science.gov (United States)

    2010-10-01

    ... 48 Federal Acquisition Regulations System 1 2010-10-01 2010-10-01 false Information technology... SPECIAL CATEGORIES OF CONTRACTING ACQUISITION OF INFORMATION TECHNOLOGY General 39.104 Information technology services. When acquiring information technology services, solicitations must not describe any...

  6. 41 CFR 105-53.143 - Information Resources Management Service.

    Science.gov (United States)

    2010-07-01

    ... 41 Public Contracts and Property Management 3 2010-07-01 2010-07-01 false Information Resources... FUNCTIONS Central Offices § 105-53.143 Information Resources Management Service. (a) Creation and authority. The Information Resources Management Service (IRMS), headed by the Commissioner, Information Resources...

  7. Marketing Information Products and Services : A Primer for ...

    International Development Research Centre (IDRC) Digital Library (Canada)

    Marketing Information Products and Services : A Primer for Librarians and Information Professionals. Couverture du livre Marketing Information Products and Services : A Primer for Librarians and Information Professionals. Directeur(s) : Abhinandan K. Jain, Ashok Jambhekar, T.P.Rama Rao et S. Sreenivas Rao. Maison(s) ...

  8. China's Chemical Information Online Service: ChI2Net.

    Science.gov (United States)

    Naiyan, Yu; And Others

    1997-01-01

    Describes the Chemical Integrated Information Service Network (ChI2Net), a comprehensive online information service system which includes chemical, technical, economic, market, news, and management information based on computer and modern communication technology that was built by the China National Chemical Information Centre. (Author/LRW)

  9. Competitor Orientation: Effects of Objectives and Information on Managerial Decisions and Profitability

    OpenAIRE

    Armstrong, J. Scott; Collopy, Fred

    1996-01-01

    Managers are often advised, "beat your competitors," which sometimes contrasts with the advice, "do the best for your firm." This may lead managers to focus on comparative measures such as market share. Drawing on game theory, the authors hypothesize that managers are competitor-oriented under certain conditions, in particular, when they are provided with information about competitors' performance. Empirical studies lead to the additional hypothesis that a competitor orientation is detrimenta...

  10. An Investigation of Influencing Factors for Adopting Federated Identity Authentication in Service-Oriented Architecture (SOA)

    Science.gov (United States)

    Tadesse, Yohannes

    2012-01-01

    The importance of information security has made many organizations to invest and utilize effective information security controls within the information systems (IS) architecture. An organization's strategic decisions to secure enterprise-wide services often associated with the overall competitive advantages that are attained through the process of…

  11. Influences of Formal Learning, Personal Learning Orientation, and Supportive Learning Environment on Informal Learning

    Science.gov (United States)

    Choi, Woojae; Jacobs, Ronald L.

    2011-01-01

    While workplace learning includes formal and informal learning, the relationship between the two has been overlooked, because they have been viewed as separate entities. This study investigated the effects of formal learning, personal learning orientation, and supportive learning environment on informal learning among 203 middle managers in Korean…

  12. 78 FR 8596 - Hartford Financial Services Group, Inc., Commercial/Actuarial/ Information Delivery Services (IDS...

    Science.gov (United States)

    2013-02-06

    ... Services Group, Inc., Commercial/Actuarial/ Information Delivery Services (IDS)/Corporate & Financial... workers and former workers of Hartford Financial Services Group, Inc., Commercial/Actuarial/Information Delivery Services (IDS)/Corporate & Financial Reporting group, Hartford, Connecticut (The Hartford-IDS...

  13. Sink-oriented Dynamic Location Service Protocol for Mobile Sinks with an Energy Efficient Grid-Based Approach

    Directory of Open Access Journals (Sweden)

    Hyunseung Choo

    2009-03-01

    Full Text Available Sensor nodes transmit the sensed information to the sink through wireless sensor networks (WSNs. They have limited power, computational capacities and memory. Portable wireless devices are increasing in popularity. Mechanisms that allow information to be efficiently obtained through mobile WSNs are of significant interest. However, a mobile sink introduces many challenges to data dissemination in large WSNs. For example, it is important to efficiently identify the locations of mobile sinks and disseminate information from multi-source nodes to the multi-mobile sinks. In particular, a stationary dissemination path may no longer be effective in mobile sink applications, due to sink mobility. In this paper, we propose a Sink-oriented Dynamic Location Service (SDLS approach to handle sink mobility. In SDLS, we propose an Eight-Direction Anchor (EDA system that acts as a location service server. EDA prevents intensive energy consumption at the border sensor nodes and thus provides energy balancing to all the sensor nodes. Then we propose a Location-based Shortest Relay (LSR that efficiently forwards (or relays data from a source node to a sink with minimal delay path. Our results demonstrate that SDLS not only provides an efficient and scalable location service, but also reduces the average data communication overhead in scenarios with multiple and moving sinks and sources.

  14. Sink-oriented Dynamic Location Service Protocol for Mobile Sinks with an Energy Efficient Grid-Based Approach.

    Science.gov (United States)

    Jeon, Hyeonjae; Park, Kwangjin; Hwang, Dae-Joon; Choo, Hyunseung

    2009-01-01

    Sensor nodes transmit the sensed information to the sink through wireless sensor networks (WSNs). They have limited power, computational capacities and memory. Portable wireless devices are increasing in popularity. Mechanisms that allow information to be efficiently obtained through mobile WSNs are of significant interest. However, a mobile sink introduces many challenges to data dissemination in large WSNs. For example, it is important to efficiently identify the locations of mobile sinks and disseminate information from multi-source nodes to the multi-mobile sinks. In particular, a stationary dissemination path may no longer be effective in mobile sink applications, due to sink mobility. In this paper, we propose a Sink-oriented Dynamic Location Service (SDLS) approach to handle sink mobility. In SDLS, we propose an Eight-Direction Anchor (EDA) system that acts as a location service server. EDA prevents intensive energy consumption at the border sensor nodes and thus provides energy balancing to all the sensor nodes. Then we propose a Location-based Shortest Relay (LSR) that efficiently forwards (or relays) data from a source node to a sink with minimal delay path. Our results demonstrate that SDLS not only provides an efficient and scalable location service, but also reduces the average data communication overhead in scenarios with multiple and moving sinks and sources.

  15. caCORE version 3: Implementation of a model driven, service-oriented architecture for semantic interoperability.

    Science.gov (United States)

    Komatsoulis, George A; Warzel, Denise B; Hartel, Francis W; Shanbhag, Krishnakant; Chilukuri, Ram; Fragoso, Gilberto; Coronado, Sherri de; Reeves, Dianne M; Hadfield, Jillaine B; Ludet, Christophe; Covitz, Peter A

    2008-02-01

    One of the requirements for a federated information system is interoperability, the ability of one computer system to access and use the resources of another system. This feature is particularly important in biomedical research systems, which need to coordinate a variety of disparate types of data. In order to meet this need, the National Cancer Institute Center for Bioinformatics (NCICB) has created the cancer Common Ontologic Representation Environment (caCORE), an interoperability infrastructure based on Model Driven Architecture. The caCORE infrastructure provides a mechanism to create interoperable biomedical information systems. Systems built using the caCORE paradigm address both aspects of interoperability: the ability to access data (syntactic interoperability) and understand the data once retrieved (semantic interoperability). This infrastructure consists of an integrated set of three major components: a controlled terminology service (Enterprise Vocabulary Services), a standards-based metadata repository (the cancer Data Standards Repository) and an information system with an Application Programming Interface (API) based on Domain Model Driven Architecture. This infrastructure is being leveraged to create a Semantic Service-Oriented Architecture (SSOA) for cancer research by the National Cancer Institute's cancer Biomedical Informatics Grid (caBIG).

  16. Implementation of Service Learning and Civic Engagement for Students of Computer Information Systems through a Course Project at the Hashemite University

    Science.gov (United States)

    Al-Khasawneh, Ahmad; Hammad, Bashar K.

    2015-01-01

    Service learning methodologies provide students of information systems with the opportunity to create and implement systems in real-world, public service-oriented social contexts. This paper presents a case study which involves integrating a service learning project into an undergraduate Computer Information Systems course entitled…

  17. U.S. Government Electronic Information Service Guidelines.

    Science.gov (United States)

    Kessler, Ridley R., Jr.; Barkley, Dan

    1997-01-01

    Discusses the development of electronic government publications and the resulting standards and service needs. Focuses on results of a report on the impact that electronic information has brought to bear on depository library services. Includes 11 draft Depository Library Public Service Guidelines for government information. (AEF)

  18. 75 FR 23218 - Information Collection; Direct Loan Servicing-Regular

    Science.gov (United States)

    2010-05-03

    ... collections established in the regulation are necessary for FSA to monitor and account for loan security... DEPARTMENT OF AGRICULTURE Farm Service Agency Information Collection; Direct Loan Servicing... collection that supports Direct Loan Servicing-Regular programs. The information is used to determine...

  19. What Do Information Technology Support Services Really Cost?

    Science.gov (United States)

    Leach, Karen; Smallen, David

    1998-01-01

    A study examined the cost of information-technology support services in higher education institutions. The report describes the project's origins and work to date and reports initial results in three areas: network services, desktop repair services, and administrative information systems, looking in each case at economies of scale, outsourcing…

  20. A comparison of two coaching approaches to enhance implementation of a recovery-oriented service model.

    Science.gov (United States)

    Deane, Frank P; Andresen, Retta; Crowe, Trevor P; Oades, Lindsay G; Ciarrochi, Joseph; Williams, Virginia

    2014-09-01

    Moving to recovery-oriented service provision in mental health may entail retraining existing staff, as well as training new staff. This represents a substantial burden on organisations, particularly since transfer of training into practice is often poor. Follow-up supervision and/or coaching have been found to improve the implementation and sustainment of new approaches. We compared the effect of two coaching conditions, skills-based and transformational coaching, on the implementation of a recovery-oriented model following training. Training followed by coaching led to significant sustained improvements in the quality of care planning in accordance with the new model over the 12-month study period. No interaction effect was observed between the two conditions. However, post hoc analyses suggest that transformational coaching warrants further exploration. The results support the provision of supervision in the form of coaching in the implementation of a recovery-oriented service model, and suggest the need to better elucidate the mechanisms within different coaching approaches that might contribute to improved care.

  1. Towards Service-Oriented Middleware for Fog and Cloud Integrated Cyber Physical Systems

    DEFF Research Database (Denmark)

    Mohamed, Nader; Lazarova-Molnar, Sanja; Jawhar, Imad

    2017-01-01

    enables the integration of CPS with other systems such as Cloud and Fog Computing. Furthermore, as CPS can be developed for various applications at different scales, this paper provides a classification for CPS applications and discusses how CPSWare can effectively deal with the different issues in each...... of the applications. An appropriate middleware is needed to provide infrastructural support and assist the development and operations of diverse CPS applications. This paper studies utilizing the service-oriented middleware (SOM) approach for CPS and discusses the advantages and requirements for such utilization....... In addition, it proposes an SOM for CPS, called CPSWare. This middleware views all CPS components as a set of services and provides a service-based infrastructure to develop and operate CPS applications. This approach provides systemic solutions for solving many computing and networking issues in CPS. It also...

  2. Service-oriented architectural framework for support and automation of collaboration tasks

    Directory of Open Access Journals (Sweden)

    Ana Sasa

    2011-06-01

    Full Text Available Due to more and more demanding requirements for business flexibility and agility, automation of end-to-end industrial processes has become an important topic. Systems supporting business process execution need to enable automated tasks execution as well as integrate human performed tasks (human tasks into a business process. In this paper, we focus on collaboration tasks, which are an important type of composite human tasks. We propose a service-oriented architectural framework describing a service responsible for human task execution (Human task service, which not only implements collaboration tasks but also improves their execution by automated and semi-automated decision making and collaboration based on ontologies and agent technology. The approach is very generic and can be used for any type of business processes. A case study was performed for a human task intensive business process from an electric power transmission domain.

  3. A service oriented approach for guidelines-based clinical decision support using BPMN.

    Science.gov (United States)

    Rodriguez-Loya, Salvador; Aziz, Ayesha; Chatwin, Chris

    2014-01-01

    Evidence-based medical practice requires that clinical guidelines need to be documented in such a way that they represent a clinical workflow in its most accessible form. In order to optimize clinical processes to improve clinical outcomes, we propose a Service Oriented Architecture (SOA) based approach for implementing clinical guidelines that can be accessed from an Electronic Health Record (EHR) application with a Web Services enabled communication mechanism with the Enterprise Service Bus. We have used Business Process Modelling Notation (BPMN) for modelling and presenting the clinical pathway in the form of a workflow. The aim of this study is to produce spontaneous alerts in the healthcare workflow in the diagnosis of Chronic Obstructive Pulmonary Disease (COPD). The use of BPMN as a tool to automate clinical guidelines has not been previously employed for providing Clinical Decision Support (CDS).

  4. Secure Service Oriented Architectures (SOA) Supporting NEC (Architecture orientee service (soa) gerant la NEC)

    Science.gov (United States)

    2009-01-01

    develop this demonstrator within a so short period of time without the availability of products from the commercial market and the open source...Binary Web Services [FastInfoset]. There seems to be no .NET implementation available. BiM . BiM [ BiM ] is based on the MPEG-7 standard and has been...designed and implemented by Siemens and Expway. This is a commercial product (although an evaluation version is available). BiM generally ANNEX A

  5. Influence of information communicative technologies on students’ sport-oriented physical education interest

    Directory of Open Access Journals (Sweden)

    Oleg Olkhovy

    2015-08-01

    Full Text Available Purpose: determination the influence of information communicative technologies on students’ interest in regular exercise of sport-oriented physical education. Material and Methods: in the researches were involved 1–5 year basic department students of V. N Karazin Kharkov National University (n=36402. Methods: analysis of literature sources, formatted pedagogical experiment, sociological research, maths statistics. Results: through experimental research we found out that that usage of information communicative technologies in authors’ model of sport-oriented physical education in high schools had provided increase in amount of students, who engaged in chosen sports (moving activity, by 14,4% (1463 persons. Conclusion: the usage of information communicative technologies in educational process promoted increasing of student quantity in the sport-oriented groups

  6. Maryland Cleaning & Abatement Services Corp. Information Sheet

    Science.gov (United States)

    Maryland Cleaning & Abatement Services Corp. (the Company) is located in Baltimore, Maryland. The settlement involves renovation activities conducted at property constructed prior to 1978, located in Baltimore, Maryland.

  7. A REST Service for Triangulation of Point Sets Using Oriented Matroids

    Directory of Open Access Journals (Sweden)

    José Antonio Valero Medina

    2014-05-01

    Full Text Available This paper describes the implementation of a prototype REST service for triangulation of point sets collected by mobile GPS receivers. The first objective of this paper is to test functionalities of an application, which exploits mobile devices’ capabilities to get data associated with their spatial location. A triangulation of a set of points provides a mechanism through which it is possible to produce an accurate representation of spatial data. Such triangulation may be used for representing surfaces by Triangulated Irregular Networks (TINs, and for decomposing complex two-dimensional spatial objects into simpler geometries. The second objective of this paper is to promote the use of oriented matroids for finding alternative solutions to spatial data processing and analysis tasks. This study focused on the particular case of the calculation of triangulations based on oriented matroids. The prototype described in this paper used a wrapper to integrate and expose several tools previously implemented in C++.

  8. SIDECACHE: Information access, management and dissemination framework for web services.

    Science.gov (United States)

    Doderer, Mark S; Burkhardt, Cory; Robbins, Kay A

    2011-06-14

    Many bioinformatics algorithms and data sets are deployed using web services so that the results can be explored via the Internet and easily integrated into other tools and services. These services often include data from other sites that is accessed either dynamically or through file downloads. Developers of these services face several problems because of the dynamic nature of the information from the upstream services. Many publicly available repositories of bioinformatics data frequently update their information. When such an update occurs, the developers of the downstream service may also need to update. For file downloads, this process is typically performed manually followed by web service restart. Requests for information obtained by dynamic access of upstream sources is sometimes subject to rate restrictions. SideCache provides a framework for deploying web services that integrate information extracted from other databases and from web sources that are periodically updated. This situation occurs frequently in biotechnology where new information is being continuously generated and the latest information is important. SideCache provides several types of services including proxy access and rate control, local caching, and automatic web service updating. We have used the SideCache framework to automate the deployment and updating of a number of bioinformatics web services and tools that extract information from remote primary sources such as NCBI, NCIBI, and Ensembl. The SideCache framework also has been used to share research results through the use of a SideCache derived web service.

  9. A severe capacity limit in the consolidation of orientation information into visual short-term memory.

    Science.gov (United States)

    Becker, Mark W; Miller, James R; Liu, Taosheng

    2013-04-01

    Previous research has suggested that two color patches can be consolidated into visual short-term memory (VSTM) via an unlimited parallel process. Here we examined whether the same unlimited-capacity parallel process occurs for two oriented grating patches. Participants viewed two gratings that were presented briefly and masked. In blocks of trials, the gratings were presented either simultaneously or sequentially. In Experiments 1 and 2, the presentation of the stimuli was followed by a location cue that indicated the grating on which to base one's response. In Experiment 1, participants responded whether the target grating was oriented clockwise or counterclockwise with respect to vertical. In Experiment 2, participants indicated whether the target grating was oriented along one of the cardinal directions (vertical or horizontal) or was obliquely oriented. Finally, in Experiment 3, the location cue was replaced with a third grating that appeared at fixation, and participants indicated whether either of the two test gratings matched this probe. Despite the fact that these responses required fairly coarse coding of the orientation information, across all methods of responding we found superior performance for sequential over simultaneous presentations. These findings suggest that the consolidation of oriented gratings into VSTM is severely limited in capacity and differs from the consolidation of color information.

  10. Functional Suitability Measurement using Goal-Oriented Approach based on ISO/IEC 25010 for Academics Information System

    Directory of Open Access Journals (Sweden)

    Ajeng Savitri Puspaningrum

    2017-10-01

    Full Text Available Rapid of information technology development grow a new competitive environment. Including higher education, they need to improve their service quality in order to provide education service in more competitive. One of the ways of using information technology in higher education is the used of Academic Information System (AIS. AIS was developed to achieve the goals of the learning process which is one of vision and mission organization success factor. The measurement is needed to evaluate the quality of AIS. Functionality is one of the quality factors which is measured by observing the correlation between function and functional suitability. In this study, the quality of AIS functional suitability is measured using goal-oriented approach base on ISO/IEC 25010 in the perspective of a lecturer. The strategic plan of an institution is used as a reference to measure if the system used to have meet institution goals when using this approach. The result shows that the measurement using goal-oriented approach become more objective and suitable to the need of used AIS quality improvement for the institution than the measurement with ISO/IEC 25010 only.

  11. Marketing library and information services in academic libraries in ...

    African Journals Online (AJOL)

    Marketing library and information services in academic libraries in Niger State, Nigeria. ... This study was designed to investigate the marketing of library services in academic libraries in Niger state, ... EMAIL FULL TEXT EMAIL FULL TEXT

  12. Evaluating the impact of a special library and information service

    CSIR Research Space (South Africa)

    Botha, E

    2009-06-01

    Full Text Available the service actually makes. This paper discusses specifically the impact an information service has on the ability of natural science researchers to perform their research effectively and efficiently. A focus group, short survey and 15 interviews were...

  13. Hegemonic Masculinity in Sport Education: Case Studies of Pre-Service Physical Education Teachers with Teaching Orientations

    Science.gov (United States)

    Chen, YuChun; Curtner-Smith, Matthew D.

    2015-01-01

    Previous research had indicated that pre-service teachers (PTs) with coaching orientations reinforced sexism and masculine bias while employing the sport education (SE) model. The purpose of the current study was to examine whether or not and the degree to which SE delivered by PTs with teaching orientations served to combat or reinforce sexism…

  14. ROSA: Resource-Oriented Service Management Schemes for Web of Things in a Smart Home.

    Science.gov (United States)

    Liao, Chun-Feng; Chen, Peng-Yu

    2017-09-21

    A Pervasive-computing-enriched smart home environment, which contains many embedded and tiny intelligent devices and sensors coordinated by service management mechanisms, is capable of anticipating intentions of occupants and providing appropriate services accordingly. Although there are a wealth of research achievements in recent years, the degree of market acceptance is still low. The main reason is that most of the devices and services in such environments depend on particular platform or technology, making it hard to develop an application by composing the devices or services. Meanwhile, the concept of Web of Things (WoT) is becoming popular recently. Based on WoT, the developers can build applications based on popular web tools or technologies. Consequently, the objective of this paper is to propose a set of novel WoT-driven plug-and-play service management schemes for a smart home called Resource-Oriented Service Administration (ROSA). We have implemented an application prototype, and experiments are performed to show the effectiveness of the proposed approach. The results of this research can be a foundation for realizing the vision of "end user programmable smart environments".

  15. ROSA: Resource-Oriented Service Management Schemes for Web of Things in a Smart Home

    Directory of Open Access Journals (Sweden)

    Chun-Feng Liao

    2017-09-01

    Full Text Available A Pervasive-computing-enriched smart home environment, which contains many embedded and tiny intelligent devices and sensors coordinated by service management mechanisms, is capable of anticipating intentions of occupants and providing appropriate services accordingly. Although there are a wealth of research achievements in recent years, the degree of market acceptance is still low. The main reason is that most of the devices and services in such environments depend on particular platform or technology, making it hard to develop an application by composing the devices or services. Meanwhile, the concept of Web of Things (WoT is becoming popular recently. Based on WoT, the developers can build applications based on popular web tools or technologies. Consequently, the objective of this paper is to propose a set of novel WoT-driven plug-and-play service management schemes for a smart home called Resource-Oriented Service Administration (ROSA. We have implemented an application prototype, and experiments are performed to show the effectiveness of the proposed approach. The results of this research can be a foundation for realizing the vision of “end user programmable smart environments”.

  16. Pharmacy Service Orientation: a measure of organizational culture in pharmacy practice sites.

    Science.gov (United States)

    Clark, Bartholomew E; Mount, Jeanine K

    2006-03-01

    The importance of organizational culture in shaping everyday organizational life is well accepted, but little work has focused on organizational culture in pharmacy. Examining new pharmacists' experiences at various practice sites may help us to understand how these shape their professional ethos and practice habits. (1) Present development and assessment of the Pharmacy Service Orientation (PSO) measure, a tool for assessing pharmacists' impressions of pharmacy practice sites. (2) Use data gathered from a sample of new pharmacists to explore potential predictors of PSO, including type of practice site, type of pharmacy work experience, and type of pharmacy degree. Mail survey of randomly selected class of 1999 pharmacy graduates within 3 months of graduation (response rate: 259 of 1,850; 14%), each of whom reported on up to 6 different pharmacy practice sites for a total of 1,192 pharmacy observations. Pharmacy Service Orientation is scored on a 1-10 semantic differential scale and reliability was assessed using Cronbach's alpha. Predictors of PSO were explored using t test and ordinary least squares regression procedures. Reliability of the PSO across all observations was 0.86. When divided according to recency of experience and type of experience, reliabilities ranged from 0.78 to 0.87. Analysis of potential predictors of PSO showed that non-corporate-community sites had significantly greater pharmaceutical care-oriented cultures (mean PSOs of 7.42 and 5.13, respectively; PService Orientation is a reliable measure. Statistically significant differences in PSO comparisons by degree and by experience type are explained by significant differences between the PSOs of corporate-community and non-corporate-community sites.

  17. Service oriented network architecture for control and management of home appliances

    Science.gov (United States)

    Hayakawa, Hiroshi; Koita, Takahiro; Sato, Kenya

    2005-12-01

    Recent advances in multimedia network systems and mechatronics have led to the development of a new generation of applications that associate the use of various multimedia objects with the behavior of multiple robotic actors. The connection of audio and video devices through high speed multimedia networks is expected to make the system more convenient to use. For example, many home appliances, such as a video camera, a display monitor, a video recorder, an audio system and so on, are being equipped with a communication interface in the near future. Recently some platforms (i.e. UPnP1, HAVi2 and so on) are proposed for constructing home networks; however, there are some issues to be solved to realize various services by connecting different equipment via the pervasive peer-to-peer network. UPnP offers network connectivity of PCs of intelligent home appliances, practically, which means to require a PC in the network to control other devices. Meanwhile, HAVi has been developed for intelligent AV equipments with sophisticated functions using high CPU power and large memory. Considering the targets of home alliances are embedded systems, this situation raises issues of software and hardware complexity, cost, power consumption and so on. In this study, we have proposed and developed the service oriented network architecture for control and management of home appliances, named SONICA (Service Oriented Network Interoperability for Component Adaptation), to address these issues described before.

  18. Internal Market Orientation Framework as a Source of Improving Service Quality within the Malaysian Hotel Industry

    Directory of Open Access Journals (Sweden)

    Lahap J.

    2014-01-01

    Full Text Available This paper is developed as a means to discover the importance of improving service quality within the Malaysian Hotel Industry. To support that contention it was found that there are a number of methodologies or approaches that can be used to improve service delivery. Recent publications show that there is an emerging methodology sought to improve employee performance and one of the approaches are known as Internal Market Orientation. The Internal Market Orientation model consists of three dimensions and they are: i Internal Market Intelligence Generation (IMIG, ii Internal Communication (IC, and iii Response to Intelligence (RTI. Despite of that this study will only highlight the third dimensions of the framework that is Response to Intelligence. A number of conclusive findings were found and it can be used to enhance employee performance and it is as well has the ability to improving the quality of service towards hotel guests. Notwithstanding, the findings of this study can be used to improve the competitive advantage of Malaysian Hotels and therefore, assisting the country to achieve competitiveness and leads to the creation of premier tourist destination in the world.

  19. Relationship Between Learning Orientation And Business Performance And The Moderating Effect Of Competitive Advantage: An Accounting Services Firms Perspective

    OpenAIRE

    Louis Martinette; Alice Obenchain-Leeson; Gladys Gomez; Jessica Webb

    2014-01-01

    This study examines the influence of learning orientation on business performance (achievement of sales and profit objectives) in the context of pure service, specifically that of public accounting services firms. The conceptual framework used in this research has been drawn from marketing, finance, and organizational behavior theory. Specifically, relationships related to learning orientation, sources of competitive advantage, and business performance have been identified. This research ...

  20. Health science library and information services in the hospital.

    Science.gov (United States)

    Wakeley, P J; Marshall, S B; Foster, E C

    1985-01-01

    In an increasingly information-based society, hospitals need a variety of information for multiple purposes--direct patient care, staff development and training, continuing education, patient and community education, and administrative decision support. Health science library and information services play a key role in providing broad-based information support within the hospital. This guide identifies resources that will help administrators plan information services that are appropriate to their needs.

  1. Information Service in the Islamic Republic of Iran and Information Needed on Iranian Libraries.

    Science.gov (United States)

    Harvey, John F.

    1988-01-01

    The first of two articles describes changes in information services in Iran since the Islamic revolution. Topics covered include the publishing industry, library collections and technical services, reference services, library personnel, information service administration, library education, and professional associations. The second is a call for…

  2. Services oriented architectures and rapid deployment of ad-hoc health surveillance systems: lessons from Katrina relief efforts.

    Science.gov (United States)

    Mirhaji, Parsa; Casscells, S Ward; Srinivasan, Arunkumar; Kunapareddy, Narendra; Byrne, Sean; Richards, David Mark; Arafat, Raouf

    2006-01-01

    During the Hurricane Katrina relief efforts, a new city was born overnight within the City of Houston to provide accommodation and health services for thousands of evacuees deprived of food, rest, medical attention, and sanitation. The hurricane victims had been exposed to flood water, toxic materials, physical injury, and mental stress. This scenario was an invitation for a variety of public health hazards, primarily infectious disease outbreaks. Early detection and monitoring of morbidity and mortality among evacuees due to unattended health conditions was an urgent priority and called for deployment of real-time surveillance to collect and analyze data at the scene, and to enable and guide appropriate response and planning activities. The University of Texas Health Science Center at Houston (UTHSC) and the Houston Department of Health and Human Services (HDHHS) deployed an ad hoc surveillance system overnight by leveraging Internet-based technologies and Services Oriented Architecture (SOA). The system was post-coordinated through the orchestration of Web Services such as information integration, natural language processing, syndromic case finding, and online analytical processing (OLAP). Here we will report the use of Internet-based and distributed architectures in providing timely, novel, and customizable solutions on demand for unprecedented events such as natural disasters.

  3. The Netherlands Information Service Collection: An Introduction

    Directory of Open Access Journals (Sweden)

    David J. Snyder

    2009-11-01

    Full Text Available La historia contemporánea neerlandesa sigue siendo un tema poco investigado en los Estados Unidos. Aunque los científicos sociales americanos han apreciado por mucho tiempo el valor de los estudios de neerlandeses, historiadores norteamericanos han tardado en desarrollar la historiografía contemporánea neerlandesa, debido en parte a la escasez de fuentes utiles en las colecciones públicas. Este artículo está destinado a servir como una introducción a los documentos del Servicio de Información de los Países Bajos (NIS, en neerlandés, la Regerings Voorlichtingsdienst, que ahora están abiertas al estudio, y una invitación a los académicos para incluir los Países Bajos en sus programas de investigación. Administrada por la Holland Historical Trust y ubicada en el Holland Museum of Holland, Michigan, este depósito de materiales contemporáneos en lengua neerlandesa es único en América del Norte. La colección NIS en el Museo de Holanda es un excelente punto de partida para estudiar la contemporaneidad de los Países Bajos. Una serie de acontecimientos contemporáneos se han desarrollado en Holanda, y su estudio podría enseñar a los lectores  la versión neerlandesa de estos eventos._____________ABSTRACT:Contemporary Dutch history remains an under-researched topic in the United States. Though American social scientists have long appreciated the value of Dutch studies, American historians have been slow to develop contemporary Dutch historiography due in part to a dearth of comprehensive sources in public collections. This article is meant to serve as an introduction to the papers of the Netherlands Information Service (NIS; in Dutch, the Regerings Voorlichtingsdienst, which are now open for study, and an invitation to scholars to include the contemporary Netherlands in their research agendas. Held by the Holland Historical Trust and housed in the Holland Museum of Holland, Michigan, this repository of contemporary Dutch materials

  4. FPGA Acceleration of Information Management Services

    National Research Council Canada - National Science Library

    Linderman, Richard W; Linderman, Mark H; Lin, Chun-Shin

    2005-01-01

    .... The specific core service accelerated by FPGAs is the brokering of XML metadata of publications against the XPATH logical predicates expressing the types of publications that the subscribers wish to receive...

  5. Libraries and E-Commerce: Improving Information Services and Beyond.

    Science.gov (United States)

    Harris, Lesley Ellen

    2000-01-01

    Explains e-commerce and discusses how it can be used by special libraries. Highlights include library goals; examples of successful uses of e-commerce; how e-commerce can improve information services, including access to information, new information resources, delivery of information, and broadening information markets; and developing an…

  6. Pygrass: An Object Oriented Python Application Programming Interface (API for Geographic Resources Analysis Support System (GRASS Geographic Information System (GIS

    Directory of Open Access Journals (Sweden)

    Marco Ciolli

    2013-03-01

    Full Text Available PyGRASS is an object-oriented Python Application Programming Interface (API for Geographic Resources Analysis Support System (GRASS Geographic Information System (GIS, a powerful open source GIS widely used in academia, commercial settings and governmental agencies. We present the architecture of the PyGRASS library, covering interfaces to GRASS modules, vector and raster data, with a focus on the new capabilities that it provides to GRASS users and developers. Our design concept of the module interface allows the direct linking of inputs and outputs of GRASS modules to create process chains, including compatibility checks, process control and error handling. The module interface was designed to be easily extended to work with remote processing services (Web Processing Service (WPS, Web Service Definition Language (WSDL/Simple Object Access Protocol (SOAP. The new object-oriented Python programming API introduces an abstract layer that opens the possibility to use and access transparently the efficient raster and vector functions of GRASS that are implemented in C. The design goal was to provide an easy to use, but powerful, Python interface for users and developers who are not familiar with the programming language C and with the GRASS C-API. We demonstrate the capabilities, scalability and performance of PyGRASS with several dedicated tests and benchmarks. We compare and discuss the results of the benchmarks with dedicated C implementations.

  7. Outsourcing information communication technology services in ...

    African Journals Online (AJOL)

    Outsourcing is a management strategy that is gradually proving its worth in library ... such as cost cutting, knowledge and skills acquisition and economies of scale. ... Keywords: Information Communication Technology, Information Systems, ...

  8. Relationships between Personal Traits, Emotional Intelligence, Internal Marketing, Service Management, and Customer Orientation in Korean Outpatient Department Nurses.

    Science.gov (United States)

    Kim, Bogyun; Lee, Jia

    2016-03-01

    Current increase and complexity of medical tests and surgical procedures at outpatient department (OPD) require OPD nurses to have customer orientation focusing on various customers' interests and needs. The purpose of this study was to identify the factors associated with customer orientation in nurses working at OPD of hospitals. The study used a descriptive correlational design with cross-sectional survey. The study settings were four general hospitals in Seoul and its metropolitan area. Data were collected from 138 OPD nurses from general hospitals. Study variables were personal traits, emotional intelligence, internal marketing, service management and customer orientation. Factors associated with customer orientation were identified as conscientiousness from personal traits (β = .37, p marketing from environmental characteristics (β = .21, p = .001). Hospital administrators should support OPD nurses to cultivate sincere and sociable personal traits and emotional intelligence, and to consider employees as internal customers to improve patient-oriented services and satisfaction. Copyright © 2015. Published by Elsevier B.V.

  9. Management Practice of Supply Chain Quality Management in Service-oriented Manufacturing Industry

    Directory of Open Access Journals (Sweden)

    Gu Ping

    2017-01-01

    Full Text Available Supply chain quality management (SCQM in service-oriented manufacturing industries is needed in delivering value to customers in all process of supply chain management based on total quality management (TQM. In the paper, we identify the latest themes through reviewing prior quality management and supply chain management(SCM literature. In particular, we find manufacturing firms transform from providing products towards providing services, which means they need to go through fundamental changes especially in supply chains. We use a case study of Heilan Home to illustrate the SCQM themes and their ways in industrial practice. Based on our research, the case study, the experience of working with this firm, we propose a SCQM performance evaluation framework, as well as four strategies for other industries to improve customer satisfaction and added value. In this way can promote the transformation and upgrading of the manufacturing industry in the perspective of quality.

  10. Interaction between Task Oriented and Affective Information Processing in Cognitive Robotics

    Science.gov (United States)

    Haazebroek, Pascal; van Dantzig, Saskia; Hommel, Bernhard

    There is an increasing interest in endowing robots with emotions. Robot control however is still often very task oriented. We present a cognitive architecture that allows the combination of and interaction between task representations and affective information processing. Our model is validated by comparing simulation results with empirical data from experimental psychology.

  11. Agent-oriented Architecture for Task-based Information Search System

    NARCIS (Netherlands)

    Aroyo, Lora; de Bra, Paul M.E.; De Bra, P.; Hardman, L.

    1999-01-01

    The topic of the reported research discusses an agent-oriented architecture of an educational information search system AIMS - a task-based learner support system. It is implemented within the context of 'Courseware Engineering' on-line course at the Faculty of Educational Science and Technology,

  12. Sex-oriented stable matchings of the marriage problem with correlated and incomplete information

    Science.gov (United States)

    Caldarelli, Guido; Capocci, Andrea; Laureti, Paolo

    2001-10-01

    In the stable marriage problem two sets of agents must be paired according to mutual preferences, which may happen to conflict. We present two generalizations of its sex-oriented version, aiming to take into account correlations between the preferences of agents and costly information. Their effects are investigated both numerically and analytically.

  13. Unleashing the Effectiveness of Process-oriented Information Systems: Problem Analysis, Critical Success Factors, Implications

    NARCIS (Netherlands)

    Mutschler, B.B.; Reichert, M.U.; Bumiller, J.

    2008-01-01

    Process-oriented information systems (IS) aim at the computerized support of business processes. So far, contemporary IS have often fail to meet this goal. To better understand this drawback, to systematically identify its rationales, and to derive critical success factors for business process

  14. The value of physicians' affect-oriented communication for patients' recall of information

    NARCIS (Netherlands)

    Visser, Leonie N. C.; Tollenaar, Marieke S.; de Haes, Hanneke C. J. M.; Smets, Ellen M. A.

    2017-01-01

    Objective: The aim of this paper is to discuss experimental research investigating the effect of physicians' affect-oriented communication on patients' recall of information provided during medical consultations, with a special focus on the mediating role of emotional stress in that relation.

  15. A service-oriented architecture for integrating the modeling and formal verification of genetic regulatory networks

    Directory of Open Access Journals (Sweden)

    Page Michel

    2009-12-01

    Full Text Available Abstract Background The study of biological networks has led to the development of increasingly large and detailed models. Computer tools are essential for the simulation of the dynamical behavior of the networks from the model. However, as the size of the models grows, it becomes infeasible to manually verify the predictions against experimental data or identify interesting features in a large number of simulation traces. Formal verification based on temporal logic and model checking provides promising methods to automate and scale the analysis of the models. However, a framework that tightly integrates modeling and simulation tools with model checkers is currently missing, on both the conceptual and the implementational level. Results We have developed a generic and modular web service, based on a service-oriented architecture, for integrating the modeling and formal verification of genetic regulatory networks. The architecture has been implemented in the context of the qualitative modeling and simulation tool GNA and the model checkers NUSMV and CADP. GNA has been extended with a verification module for the specification and checking of biological properties. The verification module also allows the display and visual inspection of the verification results. Conclusions The practical use of the proposed web service is illustrated by means of a scenario involving the analysis of a qualitative model of the carbon starvation response in E. coli. The service-oriented architecture allows modelers to define the model and proceed with the specification and formal verification of the biological properties by means of a unified graphical user interface. This guarantees a transparent access to formal verification technology for modelers of genetic regulatory networks.

  16. Improving Library and Information Services: Use of Appropriate ...

    African Journals Online (AJOL)

    Information Communication Technology in Nigerian Libraries. Murtala Aliyu ... The focus of this paper is on how to improve services in libraries and information centers in. Nigeria by ..... games, video and educational materials. Database on ...

  17. Improving Access to Justice and Basic Services in the Informal ...

    International Development Research Centre (IDRC) Digital Library (Canada)

    Cartels often control basic services in these informal settlements, charging ... It will generate practical knowledge on how formal and informal land tenure, ... Researchers will also assess how these tools and planning processes can be used to ...

  18. Strategic information systems planning for health service providers.

    Science.gov (United States)

    Moriarty, D D

    1992-01-01

    There is significant opportunity for health service providers to gain competitive advantage through the innovative use of strategic information systems. This analysis presents some key strategic information systems issues that will enable managers to identify opportunities within their organizations.

  19. Designing and redesigning medical telecare services: a forces-oriented model.

    Science.gov (United States)

    Gortzis, L G

    2007-01-01

    Medical telecare services' designing and redesigning still remains a challenging issue since it often depends on how a number of socio-technological issues are framed. This work has two key objectives; the former is to theoretically analyze the nature of a telecare environment by developing a model that reveals potential areas of analysis and the latter is to support designing and redesigning medical telecare services by formulating a strategy as well as a number of 'state of the art' guidelines. We have extended Leavitt's diamond to develop a model capable of accurately reflecting the telecare environment building dimensions as well as their interactions. This model depends on the i) technology, ii) collaborators, iii) tasks, iv) structure, v) social forces, and the vi) procedure dimensions. Taking this model as a core element we have proposed a service designing and redesigning strategy formulating, in parallel, six scalable dimension-oriented guidelines. During the two-year period (2003-2005) an enormous amount of data was collected (by active participating in two EU projects, by conducting semistructured interviews, by performing onsite observations as well as by reviewing 78 previous projects) and classified, structuring six guidelines. These guidelines can be considered as the 'state of the art' to support future services' design and redesign. This work considering the telecare environment as a multi-dimensional, operational organization has put the focus on accurate telecare services' design and redesign. The parameters are not limited, by any means, and are drawn from experience of designing services in a variety of telecare domains. The optimal parameter combination must be chosen according to the aim of each telecare procedure. Further research is needed to determine the minimum parameters to support telecare service design.

  20. What are your priorities right now? Identifying service needs across recovery stages to inform service development

    OpenAIRE

    Laudet, Alexandre B.; White, William

    2009-01-01

    Substance use disorders (SUD) are, for many, chronic conditions that are typically associated with severe impairments in multiple areas of functioning. ‘Recovery’ from SUD is for most, a lengthy process; improvements in other areas of functioning do not necessarily follow the attainment of abstinence. The current SUD service model providing intense, short-term symptom-focused services is ill suited to address these issues. A recovery-oriented model of care is emerging that provides coordinate...

  1. Evaluating the Impact of a Special Library and Information Service

    Science.gov (United States)

    Botha, Erika; Erasmus, Rene; van Deventer, Martie

    2009-01-01

    The mere fact that a library service is being used does not mean that the service makes a difference or has a positive impact on the user. This has significant implications for Special Library and Information Services (SL&IS) that have to constantly prove that they add value. Because of the difficulty of measuring impact effectively, the…

  2. FPGA Acceleration of Information Management Services

    National Research Council Canada - National Science Library

    Linderman, Richard W; Linderman, Mark H; Lin, Chun-Shin

    2005-01-01

    .... However, this paper reports on the ability of FPGAs to greatly accelerate non-numerical applications, particularly fundamental operations supporting publish subscribe information management environments...

  3. The International Nuclear Information System online services

    International Nuclear Information System (INIS)

    Romanenko, A.G.; Todeschini, C.

    Development of the bibliographic data base covering the world-wide nuclear science literature is described along with the network arrangements by which the data base and associated services are made available. The consequences of the system's decentralized operating philosophy are also addressed. (U.K.)

  4. SOMM: A new service oriented middleware for generic wireless multimedia sensor networks based on code mobility.

    Science.gov (United States)

    Faghih, Mohammad Mehdi; Moghaddam, Mohsen Ebrahimi

    2011-01-01

    Although much research in the area of Wireless Multimedia Sensor Networks (WMSNs) has been done in recent years, the programming of sensor nodes is still time-consuming and tedious. It requires expertise in low-level programming, mainly because of the use of resource constrained hardware and also the low level API provided by current operating systems. The code of the resulting systems has typically no clear separation between application and system logic. This minimizes the possibility of reusing code and often leads to the necessity of major changes when the underlying platform is changed. In this paper, we present a service oriented middleware named SOMM to support application development for WMSNs. The main goal of SOMM is to enable the development of modifiable and scalable WMSN applications. A network which uses the SOMM is capable of providing multiple services to multiple clients at the same time with the specified Quality of Service (QoS). SOMM uses a virtual machine with the ability to support mobile agents. Services in SOMM are provided by mobile agents and SOMM also provides a t space on each node which agents can use to communicate with each other.

  5. Learner-oriented distance education supporting service system model and applied research

    Directory of Open Access Journals (Sweden)

    Chen Liyong

    2016-01-01

    Full Text Available Distance education is a product of social progress and an emerging way of life-long learning as well. This paper describes the construction of the distance education supporting service system and establishes the distance education supporting service system from the perspective of distance education learners. Under the premise of considering to provide six influencing factors--learning facilities, learning coaching and counseling, learning resources, education and teaching information, assessment of student learning situation and organization of practical teaching activities, this paper assesses the distance education supporting service system of Beijing, Shanghai and Shenzhen by using AHP.

  6. Corporate social capital, market orientation, organizational learning and service innovation performance: An empirical survey in the Pearl river delta of China

    Directory of Open Access Journals (Sweden)

    Zhaoquan Jian

    2015-04-01

    improve the ability of information.Originality/value: The insights from this paper can help service managers to better understand the relationship among corporate social capital, market orientation, organizational learning and service innovation performance in the context of China’s economic transformation, as well as provide some useful guidance for the service sector’s innovation activities.

  7. Users satisfaction with electronic information resources and services ...

    African Journals Online (AJOL)

    This study investigated users satisfaction on the use of electronic information resources and services in MTN Net libraries in ABU & UNIBEN. Two objectives and one null hypotheses were formulated and tested with respect to the users' satisfaction on electronic information resources and services in MTN Net libraries in ...

  8. 18 CFR 37.7 - Auditing Transmission Service Information.

    Science.gov (United States)

    2010-04-01

    ... 18 Conservation of Power and Water Resources 1 2010-04-01 2010-04-01 false Auditing Transmission Service Information. 37.7 Section 37.7 Conservation of Power and Water Resources FEDERAL ENERGY REGULATORY... SYSTEMS § 37.7 Auditing Transmission Service Information. (a) All OASIS database transactions, except...

  9. MAKOCI: A WEB PORTAL FOR INTEGRATING AND SHARING GEOGRAPHIC INFORMATION SERVICES

    Directory of Open Access Journals (Sweden)

    Chin-Te Jung

    2013-01-01

    Full Text Available The lack of integration and communication of various geographic information services (GI services has resulted in many duplication collection of earth observation data, and challenges of semantic interoperability. This paper proposes an ontology-based multi-agents platform, called MAKOCI (multi-agent knowledge oriented cyberinfrastructure, which acts as GI service one stop to manage, publish, share, and discover GI services semantically. By ontologies, formal meanings of concepts are defined to annotate and discover GI services on a conceptual level for semantic interoperability. With the assistance of multi-agents, the processes in MAKOCI can be divided into various modules and be communicated based on the same semantics in ontologies. A prototype was implemented to test MAKOCI. Finally, we conclude the advantages and disadvantages of MAKOCI and point out several future works.

  10. Influence of information technologies on technical fitness of students in sport-oriented physical education

    Directory of Open Access Journals (Sweden)

    Zh.L. Kozina

    2016-02-01

    Full Text Available Purpose: to determine influence of information technologies in sport-oriented physical education on technical fitness of students, practicing football indoors. Material: in the researches students (boys - n=40 of 18-20 years’ age participated. Standard tests on physical condition were used. For determination of motor skills and abilities we used: juggling with ball; kick in pre-set sector of goal; shuttle run 4 x 10 meters with dribbling; kick for distance. Results: structural model of sport-oriented students’ physical education with application of information technologies has been formed. In the model all students are trained in sport-oriented academic groups by chosen kinds of sports (motor functioning. Such approach envisages holistic form of program material construction and unified algorithm of students’ progress assessment. Conclusions: the wholeness of sport-oriented physical education’s functioning is ensured at the account of application of information technologies. It permits to optimize motor skills’ training process. In this case single form of building of program material is created.

  11. ITS, The End of the World as We Know It: Transitioning AIED into a Service-Oriented Ecosystem

    Science.gov (United States)

    Nye, Benjamin D.

    2016-01-01

    Advanced learning technologies are reaching a new phase of their evolution where they are finally entering mainstream educational contexts, with persistent user bases. However, as AIED scales, it will need to follow recent trends in service-oriented and ubiquitous computing: breaking AIED platforms into distinct services that can be composed for…

  12. Community orientation of services for persons with a psychiatric disability. Comparison between Estonia, Hungary and the Netherlands

    NARCIS (Netherlands)

    Prof. dr. Jean Pierre Wilken; Zsolt Bugarszki; Karin Hanga; Dagmar Narusson; Koidu Saia; Marju Medar

    2017-01-01

    This article explores the way mental health services and social services are orientated on assisting people with a psychiatric disability to participate in different areas of community life. A large research project about community participation in three different countries (Estonia, Hungary and the

  13. Pre-Service EFL Teachers' Self-Efficacy Beliefs, Goal Orientations, and Participations in an Online Learning Environment

    Science.gov (United States)

    Ucar, Hasan; Yazici Bozkaya, Mujgan

    2016-01-01

    This study examined the pre-service EFL teachers' self-efficacy beliefs, goal orientations, and participations in an online learning environment. Embedded mixed design was used in the study. In the quantitative part of the study, the participants were 186 senior pre-service EFL teachers and data were collected on two scales and a questionnaire.…

  14. Facilitating community information service for national development ...

    African Journals Online (AJOL)

    Many rural communities have continued to be underserved; hence, information becomes necessary in integrating the needs of the people for sustainable development. Librarians and libraries are charged with providing the information resources and outreaches to the communities to help build the bridge between the ...

  15. The service of strategic consultancy in information systems management

    Directory of Open Access Journals (Sweden)

    Zunilka Limonta Favier

    2013-07-01

    Full Text Available We present a service that enables the design, management, innovation and implementation of information systems in academic, service, economic etc. which is intended as advice to entities that require attending to their needs whether external or internal. They offer some recommendations to improve the work in information systems and management. This paper shows how to provide differentiated services according to the characteristics of each institution.

  16. Consumer Information in the food service industry vs. food retailing

    OpenAIRE

    Rogge, C.B.E.; Becker, Tilman C.

    2008-01-01

    In order to define consumer expectations over a traceability and information system for the entire food supply chain, the information behaviour of consumers in the food service industry has been subject to an analysis for the first time. In comparison to consumers in retailing, significant differences appear in information seeking behaviour as well as in the information desired.

  17. The Moderating Effects of Internal Orientation and Market Orientation on the Relationships between Commitment and Transportation Service: An Approach to International Freight Forwarders

    Directory of Open Access Journals (Sweden)

    Hee-sung Bae

    2014-08-01

    Full Text Available The objectives of this research are to develop the variables which moderate the relationship between commitment and transportation services and to analyze the moderating effects of the variables. The conceptual and operational definitions of the variables were ascertained from prior research. The reliability and validity of collected data were tested by various methods and hypotheses are tested by a moderated regression analysis. The results are as follows. First, the moderating variables on the relationship between commitment and transportation services are identified as internal orientation and market orientation. The former has three sub-dimensions such as collaboration between departments, work standardization and process improving and the latter has three sub-dimensions such as intelligence generation, intelligence dissemination, and responsiveness. Second, work standardization is ascertained to enhance the relationship between commitment and trust. Third, process improving is verified as enhancing the relationship between commitment and trust. Fourth, work standardization is ascertained to enhance the relationship between commitment and flexibility. Fifth, intelligence generation is identified as enhancing the relationship between commitment and trust. Sixth, intelligence generation is verified as enhancing the relationship between commitment and flexibility. Therefore, forwarders can supply superior transportation services for customers when they achieve commitment and orientation such as work standardization, improvement of their service processes, and activities concerned with intelligence generation.

  18. Nurturing a service orientated paradigm of management within a traditionally manufacturing enterprise: A South African case study

    Directory of Open Access Journals (Sweden)

    Richard Weeks

    2011-12-01

    Full Text Available Purpose: The purpose of this paper is to analyse and draw a correlation between service science theory and practice as it relates to the complexity of engendering a services orientated paradigm of management within a traditionally manufacturing enterprise. It is suggested that the traditional manufacturing paradigm is founded on scientific management principles whereas that of service science is far more multidisciplinary and complex in nature. It would seem that the service science paradigm is directed at co-creational value in contrast to a transactional paradigm of management that form the foundation of the manufacturing era. Problem investigated: With the emergence of an essentially services orientated global economy, manufacturing enterprises are increasing adding a range of services to the value offerings they make available to clients. The first part of this paper constitutes a literature study directed at gaining a theoretical understanding and insight into the underlying principles of management involved in moving from an essentially manufacturing management setting to one that incorporates services and in some instances where services assume the dominant paradigm of management. The second part of the paper attempts to correlate the theoretical insights gain from the literature study with relation to that of practice by means of a case study undertaken at a South African manufacturing enterprise that has implemented a servitization strategy. Methodology: A multidisciplinary literature review and analysis is undertaken to gain an insight of contemporary management theory and practice, as it relates to servitization or the transition from an essentially manufacturing to a services inclusive operational setting. With the insights gained from the literature research serving as a source of information and reference a case study was undertaken at a South African enterprise to determine if a correlation exists between theory as expressed in

  19. Model of students’ sport-oriented physical education with application of information technologies

    Directory of Open Access Journals (Sweden)

    O.M. Olkhovy

    2015-06-01

    Full Text Available Purpose: working out and practical application of approaches to perfection of physical education system’s functioning. Material: in the research students (boys- n=92, girls- n=45 of 18-20 years old took part. Results: structural model of students’ sport-oriented physical education with application of information technologies has been formed. The main purpose of such model’s creation was cultivation of students’ demand in physical functioning and formation of healthy life style in students’ environment. The model of the process includes orienting, executive and control components. In this model groups of commonly accepted physical education and sport-oriented groups function. Conclusions: Main structural components of the created model have been determined: conceptual, motivation-active, resulting.

  20. Public Service Motivation, User Orientation, and Prescription Behaviour: Doing Good for Society or for the Individual User?

    DEFF Research Database (Denmark)

    Jensen, Ulrich Thy; Andersen, Lotte Bøgh

    2015-01-01

    Motivation to benefit individual recipients of public services (user orientation) can conflict with classic public service motivation linked to the interest of a collective entity. When actions intended to increase the well-being of an individual user can harm societal interests, the two types...... of motivation have different behavioural implications, but we know far too little about these potential trade-offs. This study analyses the relationships between public service motivation, user orientation, and antibiotic prescriptions for 407 general medical practitioners in Denmark. Use of antibiotics has...... a positive effect on the individual patient and (especially broad-spectrum antibiotics) a negative effect on society due to resistant bacteria. Combining survey and administrative data, we find that public service motivation and user orientation indeed are differently associated with prescription behaviour...

  1. Informality in the South African Informal Funeral Services and ...

    International Development Research Centre (IDRC) Digital Library (Canada)

    For the majority of poor people in developing countries, informal insurance provides an important - and often the only - way of protecting themselves against the risk of sickness or the death of a family member. At the same time, informal insurance provides a vital source of livelihood for many. In South Africa, the ...

  2. The application of the unified modeling language in object-oriented analysis of healthcare information systems.

    Science.gov (United States)

    Aggarwal, Vinod

    2002-10-01

    This paper concerns itself with the beneficial effects of the Unified Modeling Language (UML), a nonproprietary object modeling standard, in specifying, visualizing, constructing, documenting, and communicating the model of a healthcare information system from the user's perspective. The author outlines the process of object-oriented analysis (OOA) using the UML and illustrates this with healthcare examples to demonstrate the practicality of application of the UML by healthcare personnel to real-world information system problems. The UML will accelerate advanced uses of object-orientation such as reuse technology, resulting in significantly higher software productivity. The UML is also applicable in the context of a component paradigm that promises to enhance the capabilities of healthcare information systems and simplify their management and maintenance.

  3. Behavioral consequences of conflict-oriented health news coverage: the 2009 mammography guideline controversy and online information seeking.

    Science.gov (United States)

    Weeks, Brian E; Friedenberg, Laura M; Southwell, Brian G; Slater, Jonathan S

    2012-01-01

    Building on channel complementarity theory and media-system dependency theory, this study explores the impact of conflict-oriented news coverage of health issues on information seeking online. Using Google search data as a measure of behavior, we demonstrate that controversial news coverage of the U.S. Preventive Services Task Force's November 2009 recommendations for changes in breast cancer screening guidelines strongly predicted the volume of same-day online searches for information about mammograms. We also found that this relationship did not exist 1 year prior to the coverage, during which mammography news coverage did not focus on the guideline controversy, suggesting that the controversy frame may have driven search behavior. We discuss the implications of these results for health communication scholars and practitioners.

  4. An Evaluation of Alternative Designs for a Grid Information Service

    Science.gov (United States)

    Smith, Warren; Waheed, Abdul; Meyers, David; Yan, Jerry; Kwak, Dochan (Technical Monitor)

    2001-01-01

    The Globus information service wasn't working well. There were many updates of data from Globus daemons which saturated the single server and users couldn't retrieve information. We created a second server for NASA and Alliance. Things were great on that server, but a bit slow on the other server. We needed to know exactly how the information service was being used. What were the best servers and configurations? This viewgraph presentation gives an overview of the evaluation of alternative designs for a Grid Information Service. Details are given on the workload characterization, methodology used, and the performance evaluation.

  5. A Theoretical Model of Resource-Oriented Music Therapy with Informal Hospice Caregivers during Pre-Bereavement.

    Science.gov (United States)

    Potvin, Noah; Bradt, Joke; Ghetti, Claire

    2018-03-09

    Over the past decade, caregiver pre-bereavement has received increased scholarly and clinical attention across multiple healthcare fields. Pre-bereavement represents a nascent area for music therapy to develop best practices in and an opportunity to establish clinical relevancy in the interdisciplinary team. This study was an exploratory inquiry into the role of music therapy with pre-bereaved informal hospice caregivers. This study intended to articulate (a) what pre-bereavement needs are present for informal hospice caregivers, (b) which of those needs were addressed in music, and (c) the process by which music therapy addressed those needs. A constructivist grounded theory methodology using situational analysis was used. We interviewed 14 currently bereaved informal hospice caregivers who had participated in music therapy with the care recipient. Analysis resulted in a theoretical model of resource-oriented music therapy promoting caregiver resilience. The resource, caregivers' stable caring relationships with care recipients through their pre-illness identities (i.e., spouse, parent, or child), is amplified through music therapy. Engagement with this resource mediates the risk of increased care burden and results in resilience fostering purposefulness and value in caregiving. Resource-oriented music therapy provides a unique clinical avenue for supporting caregivers through pre-bereavement, and was acknowledged by caregivers as a unique and integral hospice service. Within this model, caregivers are better positioned to develop meaning from the experience of providing care through the death of a loved one.

  6. Auditing Information System : Delivery Product Service

    Directory of Open Access Journals (Sweden)

    Purwoko Purwoko

    2011-05-01

    Full Text Available Purpose of the research is to ensure the securities of information system asset and to ensure if informa-tion system support the operational and data collected was valid. Research method that used in this research were library studies and field studies. Field studies such an observation, questioner, and inter-view. the expected result are founding the weakness of security management control, operational man-agement control, input control, and output control of risk happened in the company. Conclusion of this research are the system on the company work good and there’s no potential risk happened and make an impact to the delivery process of information system.Index Terms - Auditing Information system, Delivery product process.

  7. Self-Service Banking: Value Creation Models and Information Exchange

    Directory of Open Access Journals (Sweden)

    Ragnvald Sannes

    2001-01-01

    Full Text Available This paper argues that most banks have failed to exploit the potential of self-service banking because they base their service design on an incomplete business model for self-service. A framework for evaluation of self-service banking concepts is developed on the basis of Stabell and Fjeldstad's three value configurations. The value network and the value shop are consistent with self-service banking while the value chain is inappropriate. The impact of the value configurations on information exchange and self-service functionality is discussed, and a framework for design of such services proposed. Current self-service banking practices are compared to the framework, and it is concluded that current practice matches the concept of a value network and not the value shop. However, current practices are only a partial implementation of a value network-based self-service banking concept.

  8. Advantages of Information Systems in Health Services

    Directory of Open Access Journals (Sweden)

    MARIA MALLIAROU & SOFIA ZYGA

    2009-01-01

    Full Text Available Nursing Information System (NIS has been defined as “a part of a health care information system that deals with nursing aspects, particularly the maintenance of the nursing record”. Nursing Uses of Information Systems in order to assess patient acuity and condition, prepare a plan of care or critical pathway, specify interventions, document care, track outcomes and control quality in the given patient care. Patient care processes, Communication, research, education and ward management can be easily delivered using NIS. There is a specific procedure that should be followed when implementing NISs. The electronic databases CINAHL and Medline were used to identify studies for review. Studies were selected from a search that included the terms ‘nursing information systems’, ‘clinical information systems’, ‘hospital information systems’, ‘documentation’, ‘nursing records’, combined with ‘electronic’ and ‘computer’. Journal articles, research papers, and systematic reviews from 1980 to 2007 were included. In Greek Hospitals there have been made many trials and efforts in order to develop electronic nursing documentation with little results. There are many difficulties and some of them are different levels of nursing education, low nurse to patient ratios, not involvement of nurses in the phases of their implementation, resistance in change. Today’s nursing practice in Greece needs to follow others counties paradigm and phase its controversies and problems in order to follow the worldwide changes in delivering nursing care.

  9. Proceedings of the Fourth International Workshop on a Research Agenda for Maintenance and Evolution of Service-Oriented Systems (MESOA 2010)

    Science.gov (United States)

    2011-09-01

    service -oriented systems • Software -as-a- Service ( SaaS ) • social network infrastructures • Internet marketing • mobile computing • context awareness...Maintenance and Evolution of Service -Oriented Systems (MESOA 2010), organized by members of the Carnegie Mellon Software Engineering Institute’s...CMU/SEI-2011-SR-008 | 1 1 Workshop Introduction The Software Engineering Institute (SEI) started developing a service -oriented architecture

  10. Informality in the South African Informal Funeral Services and ...

    International Development Research Centre (IDRC) Digital Library (Canada)

    This will put pressure on informal businesses to enter the regulated system. ... understanding of the impact of formalization on the funeral parlour industry. ... in support of the growth and development of small funeral parlour businesses.

  11. [The community-oriented experience of early intervention services in Taipei City].

    Science.gov (United States)

    Chu, Feng-Ying

    2007-10-01

    The purpose of this paper is to emphasize the importance of early intervention. The purpose of early intervention in Taipei City is to help child development, promote parenting skills, and reduce educational and social costs. In order to meet these goals, parenting groups and Taipei City Council have made great efforts to make early intervention work in Taipei City. In April 1995, Taipei City Government started planning and setting up the service network. To date, Taipei City has set up one reporting and referral center?, ?six community resources centers, 22 medical assessment and intervention clinics, 12 child development centers, one early intervention training center, three non-profit foundations and more than 300 inclusion schools, such as kindergartens and day care centers. With parent participation, professional devotion and Taipei City Government's commitment, the number of assisted children has increased from 98 to 2,523 /year. By the end of 2006, Taipei had already funded 25,277 children. We estimate Taipei City early intervention services to have affected at least 75,000 persons, including development-delayed and disabled children, their parents?, ?grandparents and siblings. We found that early intervention services help the children to build up self esteem, grow their potential, learn how to socialize, and receive an education, while the most important aim is to help them to reduce their level of disability or to prevent them from getting worse. At the same time, their families get support and a diverse range of services. An integrated early intervention program should include children, families, and multidisciplinary professionals. The system should therefore be more "family-centered" and "community-oriented" to provide appropriate services to children and families through a positive and aggressive attitude.

  12. Achieving flexible process interoperability in the homecare domain through aspect-oriented service composition

    NARCIS (Netherlands)

    Bui, DucViet; Iacob, Maria Eugenia; van Sinderen, Marten J.; Zarghami, Alireza; van Sinderen, Marten; Oude Luttighuis, Paul; Folmer, Erwin; Bosems, Steven

    In elderly care the shortage of available financial and human resources for coping with an increasing number of elderly people becomes critical. Current solutions to this problem focus on efficiency gains through the usage of information systems and include homecare services provided by IT systems.

  13. E-Government controls in service-oriented auditing perspective : Beyond single window

    NARCIS (Netherlands)

    Bukhsh, F.A.; Weigand, H.

    2013-01-01

    Whereas e-government used to be focused mainly on digitalizing documents, the attention is currently shifting to the question how the main governmental functions service, care and control can be realized in the best way in an information age. In this respect, e-customs is a case in point. Worldwide

  14. Hierarchical Matching of Traffic Information Services Using Semantic Similarity

    Directory of Open Access Journals (Sweden)

    Zongtao Duan

    2018-01-01

    Full Text Available Service matching aims to find the information similar to a given query, which has numerous applications in web search. Although existing methods yield promising results, they are not applicable for transportation. In this paper, we propose a multilevel matching method based on semantic technology, towards efficiently searching the traffic information requested. Our approach is divided into two stages: service clustering, which prunes candidate services that are not promising, and functional matching. The similarity at function level between services is computed by grouping the connections between the services into inheritance and noninheritance relationships. We also developed a three-layer framework with a semantic similarity measure that requires less time and space cost than existing method since the scale of candidate services is significantly smaller than the whole transportation network. The OWL_TC4 based service set was used to verify the proposed approach. The accuracy of offline service clustering reached 93.80%, and it reduced the response time to 651 ms when the total number of candidate services was 1000. Moreover, given the different thresholds for the semantic similarity measure, the proposed mixed matching model did better in terms of recall and precision (i.e., up to 72.7% and 80%, respectively, for more than 1000 services compared to the compared models based on information theory and taxonomic distance. These experimental results confirmed the effectiveness and validity of service matching for responding quickly and accurately to user queries.

  15. T's and Blues. Specialized Information Service.

    Science.gov (United States)

    Do It Now Foundation, Phoenix, AZ.

    This compilation of journal articles provides basic information on abuse of Talwin, a mild prescription painkiller (T's), and Pyribenzamine, a nonprescription antihistimine (Blues). These two drugs, taken in combination, produce an effect similar to that produced by heroin. Stories from "Drug Survival News,""Emergency…

  16. Healthcare Services Managers: What Information do They Need and Use?

    Directory of Open Access Journals (Sweden)

    Andrew Booth

    2008-09-01

    Full Text Available Objectives – The purpose of this research project was to gain insight into the information behaviour of healthcare services managers as they use information while engaged in decision-making unrelated to individual patient care. Methods – This small-scale, exploratory, multiple case study used the critical incident technique in nineteen semi-structured interviews. Responses were analyzed using ‘Framework,’ a matrix-based content analysis system. Results – This paper presents findings related to the internal information that healthcare services managers need and use. Their decisions are influenced by a wide variety of factors. They must often make decisions without all of the information they would prefer to have. Internal information and practical experience set the context for new research-based information, so they are generally considered first.Conclusions – Healthcare services managers support decisions with both facts and value-based information. These results may inform both delivery of health library services delivery and strategic health information management planning. They may also support librarians who extend their skills beyond managing library collections and teaching published information retrieval skills, to managing internal and external information, teaching information literacy, and supporting information sharing.

  17. Applications Based on Service-Oriented Architecture (SOA) in the Field of Home Healthcare.

    Science.gov (United States)

    Avila, Karen; Sanmartin, Paul; Jabba, Daladier; Jimeno, Miguel

    2017-07-25

    This article makes a literature review of applications developed in the health industry which are focused on patient care from home and implement a service-oriented (SOA) design in architecture. Throughout this work, the applicability of the concept of Internet of Things (IoT) in the field of telemedicine and health care in general is evaluated. It also performs an introduction to the concept of SOA and its main features, making a small emphasis on safety aspects. As a central theme, the description of different solutions that can be found in the health industry is developed, especially those whose goal is health care at home; the main component of these solutions are body sensor networks. Finally, an analysis of the literature from the perspectives of functionalities, security implementation and semantic interoperability is made to have a better understanding of what has been done and which are probable research paths to be studied in the future.

  18. Using a systems orientation and foundational theory to enhance theory-driven human service program evaluations.

    Science.gov (United States)

    Wasserman, Deborah L

    2010-05-01

    This paper offers a framework for using a systems orientation and "foundational theory" to enhance theory-driven evaluations and logic models. The framework guides the process of identifying and explaining operative relationships and perspectives within human service program systems. Self-Determination Theory exemplifies how a foundational theory can be used to support the framework in a wide range of program evaluations. Two examples illustrate how applications of the framework have improved the evaluators' abilities to observe and explain program effect. In both exemplars improvements involved addressing and organizing into a single logic model heretofore seemingly disparate evaluation issues regarding valuing (by whose values); the role of organizational and program context; and evaluation anxiety and utilization. Copyright 2009 Elsevier Ltd. All rights reserved.

  19. Evaluation of a Generic Virtual Power Plant Framework Using Service Oriented Architecture

    DEFF Research Database (Denmark)

    Andersen, Peter Bach; Poulsen, Bjarne; Decker, Morten

    2008-01-01

    interesting properties that can influence the future shape of power markets. The concept holds many promises including cheaper power to the consumer, a more flexible and responsive power production and the support of a more environment- friendly development. In order to realize a software solution supporting...... the generic virtual power plant, an array of different software design principles, patterns and architectures must be applied. Especially Service Oriented Architecture (SOA) can aid in implementing the generic virtual power plant. An analysis of the Nordic power market has been carried out in order...... to identify potential issues and barriers, henceforth mentioned as challenges, connected with the introduction of the generic virtual power plant concept. In this paper, three use case scenarios will show how each of these challenges can be overcome by the proposed solution framework. The use case scenarios...

  20. Constructing service-oriented architecture adoption maturity matrix using Kano model

    Science.gov (United States)

    Hamzah, Mohd Hamdi Irwan; Baharom, Fauziah; Mohd, Haslina

    2017-10-01

    Commonly, organizations adopted Service-Oriented Architecture (SOA) because it can provide a flexible reconfiguration and can reduce the development time and cost. In order to guide the SOA adoption, previous industry and academia have constructed SOA maturity model. However, there is a limited number of works on how to construct the matrix in the previous SOA maturity model. Therefore, this study is going to provide a method that can be used in order to construct the matrix in the SOA maturity model. This study adapts Kano Model to construct the cross evaluation matrix focused on SOA adoption IT and business benefits. This study found that Kano Model can provide a suitable and appropriate method for constructing the cross evaluation matrix in SOA maturity model. Kano model also can be used to plot, organize and better represent the evaluation dimension for evaluating the SOA adoption.

  1. The Relationship Between Learning Orientation And Business Performance And The Moderating Effect Of Competitive Advantage: A Service Organization Perspective

    OpenAIRE

    Louis A. Martinette; Alice Obenchain-Leeson

    2012-01-01

    This study examines the influence of learning orientation on business performance (the achievement of sales and profit objectives) in the context of pure service.  The conceptual framework used in this research has been drawn from marketing, finance, and organizational behavior theory. Specifically, relationships related to learning orientation, sources of competitive advantage, and business performance have been identified.  This research develops and tests a framework about learning orienta...

  2. Information Integration Platform for Patient-Centric Healthcare Services: Design, Prototype and Dependability Aspects

    Directory of Open Access Journals (Sweden)

    Yohanes Baptista Dafferianto Trinugroho

    2014-03-01

    Full Text Available Technology innovations have pushed today’s healthcare sector to an unprecedented new level. Various portable and wearable medical and fitness devices are being sold in the consumer market to provide the self-empowerment of a healthier lifestyle to society. Many vendors provide additional cloud-based services for devices they manufacture, enabling the users to visualize, store and share the gathered information through the Internet. However, most of these services are integrated with the devices in a closed “silo” manner, where the devices can only be used with the provided services. To tackle this issue, an information integration platform (IIP has been developed to support communications between devices and Internet-based services in an event-driven fashion by adopting service-oriented architecture (SOA principles and a publish/subscribe messaging pattern. It follows the “Internet of Things” (IoT idea of connecting everyday objects to various networks and to enable the dissemination of the gathered information to the global information space through the Internet. A patient-centric healthcare service environment is chosen as the target scenario for the deployment of the platform, as this is a domain where IoT can have a direct positive impact on quality of life enhancement. This paper describes the developed platform, with emphasis on dependability aspects, including availability, scalability and security.

  3. Information Services: Their Organization, Control and Use.

    Science.gov (United States)

    1981-01-01

    subscribed to weekly MARC tapes of British and American literature, and each tape was run on the AWRE computer, against a stored profile of Dewey Decimal ...are made, and local information, eg, call number, is added. The books are also indexed by the Universal Decimal Classification (UDC). A further update...Classification ( DDC ) numbers. A printout of the selected records was used as a book selection tool, whilst AMCOS stored these records in a cumulating

  4. Schematic Approach to Information Services Reconfiguration

    Directory of Open Access Journals (Sweden)

    Sabah Al-Fedaghi

    2015-02-01

    Full Text Available Information system change is concerned with deliberate modifications to an organization’s technical and organiza‐ tional subsystems that deal with information. Changes result in adjustments being made to the configuration of information systems that could have an impact on the operations of those systems. This paper examines the problem of interference between old configuration activi‐ ties, new configuration activities and reconfiguration activities that occur due to overlapping modes. The paper proposes a novel form of depicting and solving the problem based on a flow-based conceptualization in which a configuration can be viewed as a system of flow systems organized architecturally, described by their internal flows, and connected by external flows and triggering. This method of diagramming is applied to a complex case study involving the reconfiguration of an office workflow for order processing described in BPMN. The diagrams resulting from this method and the BPMN diagrams are then examined side by side. Accordingly, the conclusion is that a new high-level representation seems more system‐ atic as a foundation for building a conceptual schema of business processes.

  5. Unleashing the Effectiveness of Process-oriented Information Systems: Problem Analysis, Critical Success Factors, Implications

    OpenAIRE

    Mutschler, B.B.; Reichert, M.U.; Bumiller, J.

    2008-01-01

    Process-oriented information systems (IS) aim at the computerized support of business processes. So far, contemporary IS have often fail to meet this goal. To better understand this drawback, to systematically identify its rationales, and to derive critical success factors for business process support, we conducted three empirical studies: an exploratory case study in the automotive domain, an online survey among 79 IT professionals, and another online survey among 70 business process managem...

  6. User-oriented information access by information need recontextualisation and articulation. Application in nuclear criticality safety

    International Nuclear Information System (INIS)

    Medini, Lionel

    2001-01-01

    This research thesis addresses the design methodology of a system of access to information which is based on an access to relevant information with respect to user needs. In a first part, the author addresses the various issues related to access to information and to information understanding. The next part addresses the involved methods and tools and presents the operational approach adopted for this research regarding access to information. Different disciplines are addressed (knowledge management, ergonomics and information science) and different technologies are used (W3 and XML, DVP, ActiveX, pdf format and the Adobe suite). In the core chapter, the author reports the design of a LMCE (a multi-user book of electronic knowledge) which allows both hypermedia navigation in knowledge diagrams and a construction of a document query. This design is based on a knowledge-management modelling to define diagrams, on ergonomics modelling for user profile identification, and on information science for a specific indexing of the information system. The prototype can be visualized with a web browser such as Internet Explorer 5. The author reports a first assessment and discusses the contribution of his approach to the problematic of access to information which is to be applied to nuclear criticality safety [fr

  7. OPINION GIVING SERVICES AS A SOURCE OF CONSUMER INFORMATION

    Directory of Open Access Journals (Sweden)

    Joanna Wyrwisz

    2015-09-01

    Full Text Available The goal of the article is to determine the place and role of opinion giving services in consumer behaviours. The discussion is conducted around the thesis saying that in the information society, opinion giving services constitute an important source of information for consumers in the process of selecting and purchasing both products and services. In the article the research approach based on the theoretical and empirical examinations was presented. The discussion starts with presenting a defi nition and types of opinion giving services which constitute the base for the characteristics of activities and usefulness of web portals collecting consumers opinions. The use of opinion giving services provided in the purchase process was evaluated. An essential interest in other consumers opinions, placed in Internet, was observed together with perceiving them as credible. Positive assessment of the functionality of opinion giving services was noticed.

  8. The Role of Global and Local Visual Information during Gaze-Cued Orienting of Attention.

    Science.gov (United States)

    Munsters, Nicolette M; van den Boomen, Carlijn; Hooge, Ignace T C; Kemner, Chantal

    2016-01-01

    Gaze direction is an important social communication tool. Global and local visual information are known to play specific roles in processing socially relevant information from a face. The current study investigated whether global visual information has a primary role during gaze-cued orienting of attention and, as such, may influence quality of interaction. Adults performed a gaze-cueing task in which a centrally presented face cued (valid or invalid) the location of a peripheral target through a gaze shift. We measured brain activity (electroencephalography) towards the cue and target and behavioral responses (manual and saccadic reaction times) towards the target. The faces contained global (i.e. lower spatial frequencies), local (i.e. higher spatial frequencies), or a selection of both global and local (i.e. mid-band spatial frequencies) visual information. We found a gaze cue-validity effect (i.e. valid versus invalid), but no interaction effects with spatial frequency content. Furthermore, behavioral responses towards the target were in all cue conditions slower when lower spatial frequencies were not present in the gaze cue. These results suggest that whereas gaze-cued orienting of attention can be driven by both global and local visual information, global visual information determines the speed of behavioral responses towards other entities appearing in the surrounding of gaze cue stimuli.

  9. Information bias in contingent valuation: effects of personal relevance, quality of information, and motivational orientation

    Science.gov (United States)

    Icek Ajzen; Thomas C. Brown; Lori H. Rosenthal

    1996-01-01

    A laboratory experiment examined the potential for information bias in contingent valuation (CV). Consistent with the view that information about a public or private good can function as a persuasive communication, willingness to pay (WTP) was found to increase with the quality of arguments used to describe the good, especially under conditions of high personal...

  10. 75 FR 1683 - Financial Management Service; Proposed Collection of Information: Assignment Form

    Science.gov (United States)

    2010-01-12

    ... DEPARTMENT OF THE TREASURY Fiscal Service Financial Management Service; Proposed Collection of Information: Assignment Form AGENCY: Financial Management Service, Fiscal Service, Treasury. ACTION: Notice... Management Service, Records and Information Management Branch, Room 135, 3700 East West Highway, Hyattsville...

  11. Service Robotics in Healthcare: A Perspective for Information Systems Researchers?

    OpenAIRE

    Garmann-Johnsen, Niels Frederik; Mettler, Tobias; Sprenger, Michaela

    2014-01-01

    Recent advances in electronics and telecommunication have paved the way for service robots to enter the clinical world. While service robotics has long been a core research theme in computer science and other engineering-related fields, it has attracted little interest of Information Systems (IS) researchers so far. We argue that service robotics represents an interesting area of investigation, especially for healthcare, since current research lacks a thorough examination of socio-technical p...

  12. Towards a Service-Oriented Enterprise: The Design of a Cloud Business Integration Platform in a Medium-Sized Manufacturing Enterprise

    Science.gov (United States)

    Stamas, Paul J.

    2013-01-01

    This case study research followed the two-year transition of a medium-sized manufacturing firm towards a service-oriented enterprise. A service-oriented enterprise is an emerging architecture of the firm that leverages the paradigm of services computing to integrate the capabilities of the firm with the complementary competencies of business…

  13. Experimental climate information services in support of risk management

    Science.gov (United States)

    Webb, R. S.; Pulwarty, R. S.; Davidson, M. A.; Shea, E. E.; Nierenberg, C.; Dole, R. M.

    2009-12-01

    Climate variability and change impact national and local economies and environments. Developing and communicating climate and climate impacts information to inform decision making requires an understanding of context, societal objectives, and identification of factors important to the management of risk. Information sensitive to changing baselines or extremes is a critical emergent need. Meeting this need requires timely production and delivery of useful climate data, information and knowledge within familiar pathways. We identify key attributes for a climate service , and the network and infrastructure to develop and coordinate the resulting services based on lessons learned in experimental implementations of climate services. "Service-type" activities already exist in many settings within federal, state, academic, and private sectors. The challenge for a climate service is to find effective implementation strategies for improving decision quality (not just meeting user needs). These strategies include upfront infrastructure investments, learning from event to event, coordinated innovation and diffusion, and highlighting common adaptation interests. Common to these strategies is the production of reliable and accessible data, analyses of emergent conditions and needs, and deliberative processes to identify appropriate entry points and uses for improved knowledge. Experimental climate services show that the development of well-structured paths among observations, projections, risk assessments and usable information requires sustained participation in “knowledge management systems” for early warning across temporal and spatial scales. Central to these systems is a collaborative framework between research and management to ensure anticipatory coordination between decision makers and information providers, allowing for emerging research findings and their attendant uncertainties to be considered. Early warnings in this context are not simply forecasts or

  14. Marketing Strategy: A Tool for Library and Information Services ...

    African Journals Online (AJOL)

    Marketing Strategy: A Tool for Library and Information Services Delivery by ... delivery by academic libraries using the various technology driven facilities. ... Data were gathered using questionnaire and the findings revealed that face to face ...

  15. Adaptive technologies for library and information services for ...

    African Journals Online (AJOL)

    Adaptive technologies for library and information services for physically challenged in special education schools of Kaduna State. ... special education schools because; these are genuine demand from adaptive technology users of the library.

  16. Goddard Earth Sciences Data and Information Services Center (GES DISC)

    Data.gov (United States)

    National Aeronautics and Space Administration — The NASA Goddard Earth Sciences (GES) Data and Information Services Center (DISC) is the home (archive) of Precipitation, Atmospheric Chemistry and Dynamics, and...

  17. A Question Answering service for information retrieval in Cooper

    NARCIS (Netherlands)

    Giesbers, Bas; Taddeo, Antonio; Van der Vegt, Wim; Van Bruggen, Jan; Koper, Rob

    2007-01-01

    Giesbers, B., Taddeo, A., van der Vegt, W., van Bruggen, J., Koper, R. (2007). A Question Answering service for information retrieval in Cooper. Paper presented at the Cooper workshop, September 18, Crete, Greece.

  18. 76 FR 59420 - Proposed Information Collection; Alaska Guide Service Evaluation

    Science.gov (United States)

    2011-09-26

    ... lands, we issue permits for commercial guide services, including big game hunting, sport fishing... information during the competitive selection process for big game and sport fishing guide permits to evaluate...

  19. National Weather Service (NWS) Station Information System (SIS), Version 2

    Data.gov (United States)

    National Oceanic and Atmospheric Administration, Department of Commerce — National Weather Service (NWS) Station Information System (SIS) contains observing station metadata from November 2016 to present. These are renditions are used for...

  20. Information Seeking in Uncertainty Management Theory: Exposure to Information About Medical Uncertainty and Information-Processing Orientation as Predictors of Uncertainty Management Success.

    Science.gov (United States)

    Rains, Stephen A; Tukachinsky, Riva

    2015-01-01

    Uncertainty management theory outlines the processes through which individuals cope with health-related uncertainty. Information seeking has been frequently documented as an important uncertainty management strategy. The reported study investigates exposure to specific types of medical information during a search, and one's information-processing orientation as predictors of successful uncertainty management (i.e., a reduction in the discrepancy between the level of uncertainty one feels and the level one desires). A lab study was conducted in which participants were primed to feel more or less certain about skin cancer and then were allowed to search the World Wide Web for skin cancer information. Participants' search behavior was recorded and content analyzed. The results indicate that exposure to two health communication constructs that pervade medical forms of uncertainty (i.e., severity and susceptibility) and information-processing orientation predicted uncertainty management success.