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Sample records for sector expatriate managers

  1. Public Sector Expatriate Managers:

    Fenner, Charles, R., Jr.; Selmer, Jan

    2008-01-01

    Although public sector expatriates are becoming increasingly common, research on them is very limited. There is reason to believe that the situation for expatriates from the public sector may be different than for those from the private sector. This study investigated U.S. Department of Defense a...

  2. Job factors and Work Outcomes of Public Sector Expatriates

    Selmer, Jan; Fenner, Jr., Charles R.

    2009-01-01

     While the literature on private sector expatriates is burgeoning, research on public sector expatriates is scant, despite their increasing numbers. This is unfortunate, since these two groups of expatriates may face different work conditions at their foreign assignment. The target group for this...

  3. Pluralistic Tensions in Expatriating Managers

    Perkins, Stephen J.; Daste, Romain

    2007-01-01

    Purpose--The purpose of this article is to enhance understanding of influences on interaction between corporate personnel and development specialists and line functions associated with expatriating managers. Line managers are expected to accept greater responsibility for people management and development. But line managers' strategies for managing…

  4. Career Management Issues of Female Business Expatriates.

    Selmer, Jan; Leung, Alicia S. M.

    2002-01-01

    Responses to a career management survey from 309 male and 79 female business expatriates revealed that, controlling for demographic differences, females could less often meet their career goals with the corporation. They were less likely to regard expatriation as a useful career move. Explanations were derived from relevant research literature.…

  5. Expatriate

    Mol, S.T.; Vodosek, M.; den Hartog, D.N.

    2014-01-01

    Expatriates are employees who take on a temporary work assignment in a foreign country for their organizations. After defining the term expatriate, this entry chronologically describes and critically discusses the various phases of the expatriate life cycle, starting with recruitment and selection,

  6. Job factors and Work Outcomes of Public Sector Expatriates

    Selmer, Jan; Fenner, Jr., Charles R.

    2009-01-01

    with job satisfaction, making it a more important job factor than role conflict, role overload or role discretion. While role clarity may have a similar impact on work outcomes of expatriates both in the private and public sector, the findings regarding role conflict and role overload may constitute...

  7. Problems faced by Western expatriate managers in Eastern Europe: Evidence provided by Finnish expatriates in Russia and Estonia

    Suutari, Vesa

    1998-01-01

    A common human resource management strategy among Western companies in international operations is the use of home-country expatriate managers although expatriate adjustment has been found to involve difficulties. In the light of this the present study analyses the issues faced by Finnish expatriate managers working in Russia or Estonia. Three aspects were studied: adaptation to society, adaptation at the work place, and company-level management problems with which expatriates have to deal in...

  8. Self-initiated expatriates in the private vs. the public sector

    Lauring, Jakob; Selmer, Jan

    2013-01-01

    Although research on private-sector expatriates is abundant, not much is known about their public-sector counterparts, especially self-initiated expatriates, who themselves initiate the move to live and work abroad. Comparing work outcomes and creativity of self-initiated expatriates in the private...... vs. the public sector, the results of a survey including 329 respondents indicated that performance and effectiveness were higher in the private sector. However, only in the public sector was there a positive association between creativity and the two work outcomes. These findings are discussed...

  9. What locals want: Jordanian employees' views on expatriate managers

    Syed, Jawad; Hazboun, Nour George; Murray, Peter A.

    2014-01-01

    This paper sheds light on the expatriate–local relationship based on local employees' perspectives of expatriate managers. Drawing on a survey of local employees working in three Western multinational banks in Jordan, the study explores local employees' views on expatriate managers and their performance. The study reveals that local employees are generally indifferent to their manager's nationality as long as the manager has the capability to drive the subsidiary forward. However, one key con...

  10. EXPATRIATE HOTEL MANAGERS' PERSPECTIVE ON CROSS-CULTURAL SKILLS

    Maria-Cristina IORGULESCU

    2014-04-01

    Full Text Available The globalization and expansion of multinationals has led to various studies on expatriation management, but literature regarding this issue in the hotel industry is still scarce, especially in Romania. Expatriates are critical to the success of this particular industry, as more and more hotel chains operate beyond their domestic domains and intend to enter inclusively in the Romanian market. The study presented in this article uses a qualitative research method intended to discover the perspective of practitioners on the most important management skills hotel expatriate managers should possess, the most effective cross-cultural training activities provided by parent hotel companies and other challenges faced in international assignments. The data collection method was an in-depth interview with expat hotel managers in Bucharest. The study suggests opportunities for international hotel chains to better prepare their expatriates, in order to integrate them more effectively in a new cultural environment.

  11. Neither here, nor there: impression management does not predict expatriate adjustment and job performance

    HANNAH JACKSON FOLDES

    2006-09-01

    Full Text Available Social desirability scale scores reflect substantive individual differences related to personality. The objective of the current study was to examine whether social desirability, and impression management specifically (a component of social desirability, is predictive of adjustment and job performance for expatriates. Based on theoretical considerations, it was proposed that impression management might be linked to expatriate job performance in a predictive and mediated relationship through adjustment. Job performance ratings provided by host country national co-workers were obtained for 308 expatriates on assignment in Turkey. Expatriates responded to a measure of personality and cross cultural adjustment. It was found that impression management scale scores were not related to either adjustment or job performance. These results are discussed in the broader context of research on social desirability, expatriate job performance, and expatriate research in general.

  12. The challenge of dual career expatriate management in a specific host national environment: An exploratory study of expatriate and spouse adjustment in Switzerland based MNCs

    Ravasi, Claudio; Salamin, Xavier; Davoine, Eric

    2013-01-01

    The number of expatriates from global firms has been continuously increasing over the past decades as multinational companies still view expatriation as an important tool for sharing and transferring knowledge, controlling subsidiaries and developing workforce competencies. Expatriate management is still a costly and complex task for multinational companies. Adjustment, which has been defined as an individual's degree of comfort, familiarity and ease with several aspects of a new cultural env...

  13. Occupational health management system: A study of expatriate construction professionals.

    Chan, I Y S; Leung, M Y; Liu, A M M

    2016-08-01

    Due to its direct impact on the safety and function of organizations, occupational health has been a concern of the construction industry for many years. The inherent complexity of occupational health management presents challenges that make a systems approach essential. From a systems perspective, health is conceptualized as an emergent property of a system in which processes operating at the individual and organizational level are inextricably connected. Based on the fundamental behavior-to-performance-to-outcome (B-P-O) theory of industrial/organizational psychology, this study presents the development of an I-CB-HP-O (Input-Coping Behaviors-Health Performance-Outcomes) health management systems model spanning individual and organizational boundaries. The model is based on a survey of Hong Kong expatriate construction professionals working in Mainland China. Such professionals tend to be under considerable stress due not only to an adverse work environment with dynamic tasks, but also the need to confront the cross-cultural issues arising from expatriation. A questionnaire was designed based on 6 focus groups involving 44 participants, and followed by a pilot study. Of the 500 questionnaires distributed in the main study, 137 valid returns were received, giving a response rate of 27.4%. The data were analyzed using statistical techniques such as factor analysis, reliability testing, Pearson correlation analysis, multiple regression modeling, and structural equation modeling. Theories of coping behaviors and health performance tend to focus on the isolated causal effects of single factors and/or posits the model at single, individual level; while industrial practices on health management tend to focus on organizational policy and training. By developing the I-CB-HP-O health management system, incorporating individual, interpersonal, and organizational perspectives, this study bridges the gap between theory and practice while providing empirical support for a

  14. Neither here, nor there: impression management does not predict expatriate adjustment and job performance

    HANNAH JACKSON FOLDES; DENIZ S. ONES; HANDAN KEPIR SINANGIL

    2006-01-01

    Social desirability scale scores reflect substantive individual differences related to personality. The objective of the current study was to examine whether social desirability, and impression management specifically (a component of social desirability), is predictive of adjustment and job performance for expatriates. Based on theoretical considerations, it was proposed that impression management might be linked to expatriate job performance in a predictive and mediated relationship through ...

  15. Involving diaspora and expatriates as human resources in the health sector in Nepal.

    Devkota, A; Devkota, B; Ghimire, J; Mahato, R K; Gupta, R P; Hada, A

    2013-05-01

    Health professional mobility has increased in the recent years and is one of the public health concerns in the developing countries including Nepal. On the other hand, we can't ignore a positive shift of Nepali diaspora coming back to Nepal for some work related projects. The objective of this study was thus to estimate the number of Nepalese Diaspora and foreign expatriate those are coming to Nepal and explore the ways and process of their engagement in the health sector of Nepal. Mixed method was used. In total, 13 Key Informant Interviews were conducted at the central level along with record review from professional councils. Nepalese Diasporas mainly come through Diaspora Volunteering Organizations, Non Resident Nepali Association and personal connections to the place of their origin. Nepalese Diasporas have supported as health specialists, health camps and project organizers, trainer and hospital promoters, supplier of equipment including ambulances etc. The Nepalese Diasporas are unrecorded with professional organizations such as NMC and NHPC. As such the real status and results of support from Nepalese Diaspora are not known. Overall, 5,120 foreign medical professionals have served to Nepal through NMC followed by 739 nursing professionals through NNC and 189 paramedical staff through NHPC as of 2012. Systematic information on number and characteristics of the Nepalese Diaspora and their role in the health sector of Nepal is limited. The health professional bodies have some record systems but they lack uniformity and systematic process.

  16. Preparing the Host Country Workforce for Expatriate Managers: The Neglected Other Side of the Coin.

    Vance, Charles M.; Ring, Peter Smith

    1994-01-01

    Using an instructional systems development approach, ways to prepare the host country workforce for the assignment of an expatriate manager are discussed. The model is based on a number of perspectives: exchange theory, participatory management, corporate social responsibility, communication theory, and strategic human resource planning. (SK)

  17. Poland, a workforce in transition: Exploring leadership styles and effectiveness of Polish vs. Western expatriate managers

    Eisenberg, Jacob; Pieczonka, Artur; Eisenring, Martin; Mironski, Jacek

    2015-01-01

    Given the cultural differences between Western Europe and Poland, differences are expected in leadership styles and behaviours between Polish and Western managers. Our study explored Polish employees’ perceptions and attitudes toward expatriate Western versus local managers. The main method was surveying Polish employees working under Western managers in three mid-size companies. We supplemented the survey with in-depth interviews with five West European middle managers working in Poland. We ...

  18. International Guests Management: Considerations from the Adjustment of International Expatriates in China and Spain.

    Aletéia de Moura Carpes

    2012-07-01

    Full Text Available To meet customer expectations and exploit the advantages of locating a particular country, some companies moving their offices and commercial activities to other countries (TANURE, CYRINO and PENIDO, 2007. The executive who is working on a unit of the foreign company is given the name of expatriate and it plays an important role for the company to achieve the desired result in the international environment. The international expatriate adjustment would be major factor in the development of the company's international activities and is defined by Ali (2003 as the comfort level of the worker in the host country. Realizing the lack of qualitative research that have occurred as the adjustment of the individual, it was through the accounts of ten expatriates in China and Spain this process through model Black, Mendenhall and Oddou (1991, which considers that the adjustment starts even before the change of country. Among other findings, there is the absence of pre-transfer preparation of the teams from the Personnel Management and the influence of cultural difference in the adjustment of individuals.

  19. Expatriate academics

    Selmer, Jan; Lauring, Jakob

    2011-01-01

    Purpose – The literature on business expatriates has been increasing rapidly, but research on expatriate academics has remained scant, despite the apparent increasing globalisation of the academic world. Therefore, more research is needed on the latter group of expatriates. This paper aims to fill...... some of the gaps. Design/methodology/approach – A questionnaire was directed electronically towards expatriate academics occupying regular positions in science faculty departments in universities in northern Europe. Findings – Results showed that job clarity was the dominating job factor with strong...... relationships with all of the five investigated work outcome variables, work adjustment, work performance, work effectiveness, job satisfaction, and time to proficiency. Job conflict and job freedom had an association with some of the work outcome variables but not with all of them. Neither workload nor job...

  20. Contribution of Expatriates in the Management of Subsidiaries to the Corporate Governance of International Firms: the Case of Vale

    T. Diana L. van Aduard de Macedo-Soares

    2010-01-01

    Full Text Available In the current context of globalization, where firms are increasingly operating in networks of relationships with international subsidiaries, the relevance of their corporate governance has become evident. By the same token, the contribution to corporate governance of expatriates in these subsidiaries has become an important topic of discussion. The literature is not unanimous in recognizing the contribution of expatriates. However, the question as to whether the participation of expatriates in the management of international firms’ subsidiaries is a critical success factor for their corporate governance has not been fully analyzed. This article presents the results of a study of a leading international firm - Vale - that investigated this question from a network perspective, with a view to narrowing this gap. The case study method was adopted and data collected from various sources - documental investigation, structured questionnaires and interviews. The results suggested that expatriates can contribute to the success of corporate governance, especially through informal elements pertinent to social mechanisms of governance, such as commitment, communication, flexibility, trust and interdependence. The study thus provided insights for both managers of international firms and academics on corporate governance from a network perspective.

  1. Expatriate vs locals: career management processes and relevant factors in multinationals

    Veríssimo, Tiago Manuel Gaspar

    2011-01-01

    Mestrado em Gestão The aim of this investigation is to determine in what extent the individual and organizational factors are liable for the motivation intensity and for the expected success of an international assignment. Therefore, we also cleared the variables that can influence these behaviours and create a higher perception of success in which concerns employees on an international assignment. Survey data were collected from 130 non-expatriates and from 32 expatriates (from which o...

  2. Waste management. Sector 6

    1994-01-01

    The waste management section of this report deals with two sectors: land disposal of solid waste and wastewater treatment. It provides background information on the type of emissions that contribute to the greenhouse gases from these two sectors, presents both sector current status in Lebanon, describes the methodology followed to estimate the corresponding emissions, and presents the results obtained regarding greenhouse emissions. The total methane emissions from solid waste disposal on land are 42.804 Gg approximately. There are no emissions from wastewater and industrial handling systems because, for the target year 1994, there was no treatment facilities in Lebanon. The wastewater (municipal, commercial and industrial) was directly discharged into the sea, rivers, ravines or septic tanks which indicate that methane or nitrous oxide emissions are significant if not nonexistent. Note that this situation will change in the future as treatment plants are being constructed around the country and are expected to come into operation by the year 2000

  3. International projects and cross-cultural adjustments of British expatriates in Middle East: A qualitative investigation of influencing factors

    Ashwini Konanahalli

    2012-09-01

    Full Text Available  Increased globalisation within the British AEC (Architectural Engineering and Construction sector has increased the need for companies to transfer their staff to manage their overseas operations. To be able to perform abroad, expatriates must harmonise themselves to the conditions prevailing in the host country. These include getting accustomed to living, working and interacting with the host country nationals. The process is commonly referred to as ‘cross-cultural adjustment’. Various factors influence the process of adjustment. In order to identify these issues, a qualitative study was undertaken, which mainly comprised of a comprehensive literature review and interviews with British expatriates working on international AEC assignments in Middle Eastern countries. The current study focuses on exploring the role of the organisation, host country, work related factors and their ability to dictate a British expatriate's adjustment. The findings suggest that success of expatriation does not entirely rest on an expatriate's ability but also on organisational support and assistance that expatriates receive prior to and during the assignment. Organisational factors such as, selection mechanisms, job design, training, logistical and social support, mentoring, etc., influence various aspects of expatriate adjustment. Striking cultural contrasts between British and Arab culture both in work and non work situations also dictate the level of support required by the expatriate, suggesting that expatriate relocation to less developed, remote or politically unstable regions, demands additional support and consideration by the parent company. This study is relevant to the AEC companies employing British expatriates, who need to be cognisant of the issues highlighted above to make rational and informed decisions when handling international assignments in the Middle East.

  4. International projects and cross-cultural adjustments of British expatriates in Middle East: A qualitative investigation of influencing factors

    Ashwini Konanahalli

    2012-09-01

    Full Text Available Increased globalisation within the British AEC (Architectural Engineering and Construction sector has increased the need for companies to transfer their staff to manage their overseas operations. To be able to perform abroad, expatriates must harmonise themselves to the conditions prevailing in the host country. These include getting accustomed to living, working and interacting with the host country nationals. The process is commonly referred to as ‘cross-cultural adjustment’. Various factors influence the process of adjustment. In order to identify these issues, a qualitative study was undertaken, which mainly comprised of a comprehensive literature review and interviews with British expatriates working on international AEC assignments in Middle Eastern countries. The current study focuses on exploring the role of the organisation, host country, work related factors and their ability to dictate a British expatriate's adjustment. The findings suggest that success of expatriation does not entirely rest on an expatriate's ability but also on organisational support and assistance that expatriates receive prior to and during the assignment. Organisational factors such as, selection mechanisms, job design, training, logistical and social support, mentoring, etc., influence various aspects of expatriate adjustment. Striking cultural contrasts between British and Arab culture both in work and non work situations also dictate the level of support required by the expatriate, suggesting that expatriate relocation to less developed, remote or politically unstable regions, demands additional support and consideration by the parent company. This study is relevant to the AEC companies employing British expatriates, who need to be cognisant of the issues highlighted above to make rational and informed decisions when handling international assignments in the Middle East.

  5. Locus of control and cross-cultural adjustment of expatriate managers

    Flytzani, S.; Nijkamp, P.

    2008-01-01

    International labour mobility is becoming a key feature of the globalising world. There is an increasing amount of literature on the success and failure conditions of migrant workers. A particular class of foreign workers is formed by so-called expatriates who are sent on a temporary basis (several

  6. Expatriate Glass Ceiling : The Perception of Malaysian Female Employees

    Ghosh, Chandrika

    2013-01-01

    Evidence from research has repeatedly pointed to the small number of women managers sent on expatriation. The percentage of female expatriates during the 1990’s was as low as 14% of all expatriate managers (Windham/NFTC, 1997). Researchers found that, similar to the glass ceiling that prevents women from reaching top management levels, there seems to be another glass barrier that stops them from taking up international assignments. This subtle, invisible barrier has been referred to as the ex...

  7. The Roles of Motivation and Coping Behaviours in Managing Stress: Qualitative Interview Study of Hong Kong Expatriate Construction Professionals in Mainland China

    Chan, Isabelle Yee Shan; Leung, Mei-yung; Liang, Qi

    2018-01-01

    Driven by fast-growing economies worldwide, the number of international construction projects is booming, and employing expatriates has inevitably become a strategy used by construction firms. However, stress arising from expatriate assignments can lead to early return, assignment failure, and staff turnover, causing in significant losses to an organisation. Extensive research has focused on the effectiveness of coping behaviours in relation to stress. However, studies investigating the antecedents of coping are rare. The limited studies to date tend to focus on content-based motivations (identifying what), instead of on how coping behaviours can be motivated in the stress management process (identifying how). Focus on expatriate construction professionals (ECPs) is further limited. Hence, this study aims to investigate from a process theory perspective the role of motivation in the stress management process. Using a qualitative interview study approach, involving 22 in-depth interviews, this study first identifies the content of motivation, coping behaviours, performance, and stress in the context of Hong Kong ECPs working on cross-cultural projects in China; it then unveils and explains the associations between the identified variables. Based on the results, stakeholders are recommended to review pre-departure training, so as to ensure that key elements such as personal awareness of stress (cognitive, affective, and physical), expectancies of coping strategies on stress (adaptive or maladaptive), and expectancies of the influence of stress on performance are covered. PMID:29558458

  8. The Roles of Motivation and Coping Behaviours in Managing Stress: Qualitative Interview Study of Hong Kong Expatriate Construction Professionals in Mainland China.

    Chan, Isabelle Yee Shan; Leung, Mei-Yung; Liang, Qi

    2018-03-20

    Driven by fast-growing economies worldwide, the number of international construction projects is booming, and employing expatriates has inevitably become a strategy used by construction firms. However, stress arising from expatriate assignments can lead to early return, assignment failure, and staff turnover, causing in significant losses to an organisation. Extensive research has focused on the effectiveness of coping behaviours in relation to stress. However, studies investigating the antecedents of coping are rare. The limited studies to date tend to focus on content-based motivations (identifying what), instead of on how coping behaviours can be motivated in the stress management process (identifying how). Focus on expatriate construction professionals (ECPs) is further limited. Hence, this study aims to investigate from a process theory perspective the role of motivation in the stress management process. Using a qualitative interview study approach, involving 22 in-depth interviews, this study first identifies the content of motivation, coping behaviours, performance, and stress in the context of Hong Kong ECPs working on cross-cultural projects in China; it then unveils and explains the associations between the identified variables. Based on the results, stakeholders are recommended to review pre-departure training, so as to ensure that key elements such as personal awareness of stress (cognitive, affective, and physical), expectancies of coping strategies on stress (adaptive or maladaptive), and expectancies of the influence of stress on performance are covered.

  9. The Roles of Motivation and Coping Behaviours in Managing Stress: Qualitative Interview Study of Hong Kong Expatriate Construction Professionals in Mainland China

    Isabelle Yee Shan Chan

    2018-03-01

    Full Text Available Driven by fast-growing economies worldwide, the number of international construction projects is booming, and employing expatriates has inevitably become a strategy used by construction firms. However, stress arising from expatriate assignments can lead to early return, assignment failure, and staff turnover, causing in significant losses to an organisation. Extensive research has focused on the effectiveness of coping behaviours in relation to stress. However, studies investigating the antecedents of coping are rare. The limited studies to date tend to focus on content-based motivations (identifying what, instead of on how coping behaviours can be motivated in the stress management process (identifying how. Focus on expatriate construction professionals (ECPs is further limited. Hence, this study aims to investigate from a process theory perspective the role of motivation in the stress management process. Using a qualitative interview study approach, involving 22 in-depth interviews, this study first identifies the content of motivation, coping behaviours, performance, and stress in the context of Hong Kong ECPs working on cross-cultural projects in China; it then unveils and explains the associations between the identified variables. Based on the results, stakeholders are recommended to review pre-departure training, so as to ensure that key elements such as personal awareness of stress (cognitive, affective, and physical, expectancies of coping strategies on stress (adaptive or maladaptive, and expectancies of the influence of stress on performance are covered.

  10. Expatriate training and support: How effective are multinational companies’ practices in Cyprus?

    Hadjiyianni, Chara

    2009-01-01

    Most of the literature demonstrates that multinational companies do not adequately train and support expatriates prior to and during overseas assignments. If expatriates do not sufficiently adjust to host-country conditions, this can have detrimental effects on expatriate managers themselves, the assignment and the sending organisation. This study examines the effectiveness of expatriate training and support practices of multinational companies in Cyprus. The dissertation builds on three them...

  11. Analysis of Expatriation Process in a Slovenian Company

    Pintar Rok

    2017-02-01

    Full Text Available Background and Purpose: The multinational companies require different approach of human resource management to achieve their goals. The reason is in employees who are working abroad, so-called expatriates. The purpose of the research is to investigate perceptions and experience of the expatriates working in one of the Slovenian multinational company.

  12. Self-initiated expatriates

    Selmer, Jan; Lauring, Jakob

    2014-01-01

    Purpose – As it has been suggested that adult third-culture kids may be more culturally adaptable than others, they have been labelled “the ideal” expatriates. In this article, we explore the adjustment of self-initiated expatriate academics in Hong Kong, comparing adult third-culture kids...... with adult mono-culture kids. Design/methodology/approach – We use survey results from 267 self-initiated expatriate academics in Hong Kong. Findings – Exploratory results show that adult third-culture kids had a higher extent of general adjustment. No significant results were found in relation...... to interaction adjustment and job adjustment. We also found that recent expatriate experiences generally had a positive association with the adjustment of adult mono-culture kids, but this association only existed in terms of general adjustment for adult third-culture kids. Originality/value – Once corroborated...

  13. European Female Expatriate Careers: Critical Success Factors.

    Linehan, Margaret; Scullion, Hugh

    2001-01-01

    Interviews with 50 female expatriate managers revealed that many were disadvantaged in their careers by lack of access to organizational supports such as mentors, interpersonal networks, assistance for spouses' careers, the glass ceiling, and other barriers. Women will remain a minority in management until organizations address these barriers in…

  14. Expatriation and Cross Cultural Training

    Kangas, Laura

    2012-01-01

    The aim of this research was to find out how expatriation and cross cultural training are implemented in practice. This thesis studied the challenges expatriates face during and after their assignments. In this thesis the effectiveness of cross cultural training is studied and improvements considered. This thesis explains the reasons, challenges, assignments and roles of expatriates as well as how expatriates are trained. It also deals with different staffing approaches and the difference be...

  15. Unhappy expatriates at work

    Selmer, Jan; Lauring, Jakob

    2014-01-01

    While some expatriates could feel deeply unhappy trying to deal with the challenges of living and working abroad, few rigorous academic studies have presented evidence of the association between unhappiness among expatriates and their work outcomes. That is surprising since unhappiness could well...... with work adjustment, work performance, work effectiveness, and job satisfaction as well as a strong positive relationship with time to proficiency. These results are discussed in detail and their implications are drawn....... have a substantial effect on performing certain work tasks which is the reason for the foreign assignment. Based on the survey responses of 428 expatriate academics, results of this exploratory study show that unhappiness conceptualised as Subjective Ill-Being (SIB) had a strong negative association......While some expatriates could feel deeply unhappy trying to deal with the challenges of living and working abroad, few rigorous academic studies have presented evidence of the association between unhappiness among expatriates and their work outcomes. That is surprising since unhappiness could well...

  16. ETHICAL ISSUES IN THE EMPLOYMENT OF EXPATRIATE LEADERS IN CORPORATIONS

    Anona F. Armstrong

    2017-03-01

    Full Text Available This paper draws upon theories of leadership and ethics to add to the understanding of ethical and cultural factors that impact on expatriates’ experiences. The paper discusses issues for expatriates, particularly relevant for those who are appointed as leaders of corporations in other countries. The paper addresses a wide range of cultural issues and how expatriates might manage the conflicts and risks emerging from different cultural values, attitudes and practices. Examples of the difficulties faced are given, as are consequences. The article concludes with some general observations, particularly relevant to those people employed as corporate expatriate managers.

  17. Private sector data for performance management.

    2011-07-01

    This report examines and analyzes technical and institutional issues associated with the use of private sector travel time and speed data for public sector performance management. The primary data needs for congestion performance measures are outline...

  18. The supportive expatriate spouse:

    Lauring, Jakob; Selmer, Jan

    2010-01-01

    Previous research on the influence of accompanying expatriate spouses has emphasized the negative impact on the business expatriates that could contribute to unsuccessful outcomes of the foreign assignments. But spouses' influences could also be positive. Applying ethnographic field-work methodol....... These findings are consistent with recent theoretical developments focusing on positive outcomes of the work-family interface and social capital theory and are in line with empirical research on repatriation and post-assignment careers.......-work methodology, this study investigated female spouses' involvement in the career of a sample of Danish business expatriates living in the same compound in Saudi Arabia. Results showed that the accompanying partners were active in trying to support and further their expatriate husbands' immediate careers...... and repatriation opportunities by using social strategies, such as creating alliances and establishing social networks with influential others through social contacts and dinner parties. The female trailing partners also tried as a group to influence company decisions regarding working schedules, pay, and holidays...

  19. The Exclusive Group - Expatriates Working against Corporate Goals

    Lauring, Jakob

    2004-01-01

    Theories on expatriation have proposed international transfer as a mean to develop management capabilities and internationalise organisational communication networks. It has been argued that such developments are highly dependent on a sustained continual cross-cultural communication between...... as destructive towards overall corporate aims to internationalise and develop managerial and organisational competencies. Specifically excluding behaviour and cultural boundary creation of the expatriate group hindered the necessary cross-cultural communication and thereby working against corporate strategy...... of development....

  20. The forgotten ‘partners’ in expatriate success

    van Bakel, Marian

    : the individual, the dyadic, and the organizational level. Most of the research has been done on the individual level of analysis, examining the impact of contact with host nationals on expatriate adjustment and performance. Several research gaps and avenues for future research are identified, for example......There has been a growing interest in expatriate interactions with host nationals in International Human Resource Management. This literature review provides an overview of this emerging area, outlining research pertaining to the antecedents and outcomes on three different levels of analysis...... the importance of clearly delineating which aspect of expatriate-local interactions is investigated: the frequency, depth, or breadth of the contact. Furthermore, the paper aims to guide the practitioner to better support expatriate-local interactions within their organization so as to maximize the potential...

  1. Managing assets in the infrastructure sector

    van Houten, T.P.; Zhang, L.

    2010-01-01

    In view of the importance of managing assets and the lack of research in managing assets in the infrastructure sector, we develop an asset management model in this study. This model is developed in line with the unique characteristics of the infrastructure assets and asset management principles and

  2. A Guide for Expatriate Training.

    Wentland, Daniel

    Implementation of a thorough expatriate selection process and an effective cross-cultural training (CCT) program can reduce expatriate failure rates. The selection process must determine compatibility and receptiveness of an employee and his or her family to an assignment overseas through worldwide recruitment, companywide screening for…

  3. Successful adaptation strategies according expatriates

    Van Oudenhoven, Jan Pieter; Van der Zee, K.I.; Van Kooten, Mariska

    2001-01-01

    The present study examined which personal characteristics underlie four types of allegiances that expatriates may have to the parent firm and the local firm. The four types are free agents: low allegiance to either firm; going native expatriates: high allegiance to the local firm and a low

  4. Self-initiated expatriate academics

    Selmer, Jan; Lauring, Jakob

    2013-01-01

    In this chapter we examine self-initiated expatriate academics. Universities are to an increasing extent looking for talent beyond national boundaries. Accordingly, self-initiated expatriate academics represent a fast growing group of highly educated professionals who gain employment abroad...

  5. The Roles of Motivation and Coping Behaviours in Managing Stress: Qualitative Interview Study of Hong Kong Expatriate Construction Professionals in Mainland China

    Isabelle Yee Shan Chan; Mei-yung Leung; Qi Liang

    2018-01-01

    Driven by fast-growing economies worldwide, the number of international construction projects is booming, and employing expatriates has inevitably become a strategy used by construction firms. However, stress arising from expatriate assignments can lead to early return, assignment failure, and staff turnover, causing in significant losses to an organisation. Extensive research has focused on the effectiveness of coping behaviours in relation to stress. However, studies investigating the antec...

  6. Tourists, Expatriates and International Retirees: An Empirical Evidence from Malaysia

    Tan Chuie-Hong

    2014-01-01

    Full Text Available Malaysia relies heavily on tourism industry to spur its economic growth. Parallel to the growth of tourists, Malaysia is also a popular destination for international retiree migration through the Malaysia My Second Home (MM2H programme and expatriates. Hence this study attempts to investigate the relationship between tourists, expatriates and MM2H participants. The pull factors of Malaysia as a destination of tourism, expatriates and international retirees are prevalent, and could be further supported through analysis of the relationship between the three variables. This study employs secondary data from 1998 to 2012. Several methods of analysis are used to analyse the data, such as Unit Root Test, Co-integration Test and Granger Causality Test. The findings show that there is a unidirectional relationship between expatriates and MM2H participants. Public and private sectors need to cooperate to attract more expatriates in order to create the pull of MM2H participants. Meanwhile, tourism development policy must be improved to retain Malaysia as a premier destination for foreigners to work, live and relax.

  7. Work outcomes of unhappy expatriates

    Selmer, Jan; Lauring, Jakob

    tasks is the reason for the foreign assignment. Based on the survey responses of 428 expatriate academics, results of this exploratory study show that subjective ill-being had a strong negative association with work adjustment, work performance, work effectiveness, job satisfaction as well as a strong......While some expatriates could feel deeply unhappy trying to deal with the challenges of living and working abroad, few rigorous academic studies have presented evidence of the association between unhappiness among expatriates and their work outcomes. That is surprising since performing certain work...

  8. Disconnect Between Public Sector Management System and ...

    three regional governments, this article exposes how public sector management system (public finance and human resource management system) determines decentralization outcomes. It contends that outcomes of decentralization reforms are shaped not only by political and economic factors, as suggested in the ...

  9. Managing Assets in The Infrastructure Sector

    T.P. van Houten

    2010-09-01

    Full Text Available In view of the importance of managing assets and the lack of research in managing assets in the infrastructure sector, we develop an asset management model in this study. This model is developed in line with the unique characteristics of the infrastructure assets and asset management principles and criteria. In the proposed model, we consider activities at three levels, namely the strategical, tactical and operational levels. The interviews with experts in asset management and officials in several Dutch organizations have proven the potential of our asset management model.

  10. The expatriates in multinational companies: A trend in Serbia

    Ratković Tatjana

    2014-01-01

    Full Text Available Expansion of international operations has imposed new demands to multinational companies, especially in the area of human resource management. International human resource management is primarily characterized by movement of employees across the boundaries of one country in order to take various roles in foreign subsidiaries of multinational companies. One of the most important decisions a multinational company has to make refers to selection of employees to fill in positions in its foreign subsidiaries depending on nationality of employees. This paper tends to explore the significance and roles of expatriates in obtaining success of multinational company in international operations in order to emphasize the advantages expatriates may bring to a multinational company. This paper aims to analyze one of crucial issues that multinational companies face in global environment - the process of expatriation, particularly focusing on the number of expatriates (parent country nationals in subsidiaries of foreign multinational companies in Serbia and the tendency of changing their number in these subsidiaries, as well as nationality of managers in key positions in these subsidiaries (CEO and HR manager. Empirical research performed through a questionnaire has shown certain features of subsidiaries of multinational companies in Serbia, indicating that the number of expatriates has increased since their founding until today (contrary to expectations based on theoretical concepts and results of studies performed in other countries and environments. However, as it was expected, the analysis of results has shown that most subsidiaries in Serbia have replaced their expatriates in the position of CEO (and HR manager, which has brought companies numerous benefits, such as lower expenses.

  11. Management Control Packages in Public Sector Organizations

    van der Kolk, Berend

    2016-01-01

    This thesis examines configurations of management control (MC) packages in public sector organizations, and how they relate to employee motivation and behavior. Using multiple case studies and a survey study, this thesis contributes to the extant literature in three ways. First, it enhances the

  12. Determinants of intercultural adjustment among expatriate spouses

    Ali, Anees; Van der Zee, K.I.; Sanders, G

    The adaptation of expatriate families to a host country seems crucial to successful fulfilment of international business assignments. The present study focused on personality, family characteristics and characteristics of expatriates' work life as determinants of the intercultural adjustment of

  13. First line management in the public sector

    Voxted, Søren

    The paper will examines and discusses the results from a structured observational study, wherein 50 first-line managers from the public sector in Denmark in five areas of employment where observed. These observational studies are a key contribution in the ‘greenhouse for management’ project...... in first-line managers’ practice. Answering this question helps to illustrate and understand the degree of professionalism in terms of managers' usage of time....

  14. Knowledge transfer and expatriation practices in MNCs

    Minbaeva, Dana; Michailova, Snejina

    2003-01-01

    ) the willingness ofexpatriates to transfer the knowledge they possess from the headquarters to therespective subsidiaries. By stepping on two bodies of literature, namely theknowledge transfer literature and the expatriation literature, we suggest that MNCsmay enhance the expatriates' willingness to transfer...... 92 subsidiaries of Danish MNCslocated in 11 countries.Key words: knowledge transfer, MNC, expatriation, dissemination capacity...

  15. Public sector managers and work stress

    Møller, Ann-Kristina Løkke; Madsen, Henning

    2014-01-01

    Purpose: The purpose of this paper is to identify the determinants of perceived work-related stress among public sector managers. Design/methodology/approach: A general questionnaire-based survey of managers at all managerial levels in Danish organizations concerning the content of their job...... and the way it is practiced (n=1,500, response rate 72 per cent) are applied. For the purpose of this paper only specific information related to the perception of work stress among public sector managers is analyzed (n=400). Findings: The perception of stress are influenced by factors like gender, managerial...... - in a positive as well as a negative way. However, the findings point to issues which call for more in-depth analyses. Practical implications: The identified significant determinants influencing the perception of stress point to issues where preventive initiatives can be taken. Social implications: Since work-related...

  16. Sustainable Risk Management in the Banking Sector

    Županović Ivo

    2014-01-01

    Full Text Available The globalization of financial markets and negative consequences of the financial crisis resulted in negative connotations in the operation of many financial institutions, businesses and citizens and imposed the need to implement appropriate risk management measures in the banking sector. Evolution of the financial sector makes a lot of news in the field of risk management and particularly the modelling of market, credit and operational risk. The main methodology for risk management is the value-at-risk, which is used in practice with other techniques such as the capital- at-risk method in order to minimize business risks and achieve optimal results in the banking and, generally, financial operations. Accordingly, at all levels of governance in the banking sector, there are prudential policies in place governing the management of all types of financial and operational risks. Based on the abovementioned, the focus of the examination was on the above postulate, and prompt recognition, control and proper management of banking risks.

  17. Intellectual Capital Management in Transport Sector

    Asta Znakovaitė

    2011-03-01

    Full Text Available This article presents an analysis of intellectual capital; its management, features and processes by which intellectual capital of a company can be evaluated. The main elements of intellectual capital (human, structural and relationship capital are presented and used in research. After surveying bibliography, intellectual capital evaluation model, which applies to Lithuanian and Latvian companies operating in the transport sector, is created. The research is based on the value-added intellectual capital factor model, the relationship between indicators, multi-asset return correlation and regression analysis and generation of alternatives to intellectual capital performance-enhancing. Following an assessment of intellectual capital of Lithuanian and Latvian transport sectors, on the basis of the results, it was found that the intellectual capital is a key factor in corporation management to increase revenue. Article in Lithuanian

  18. Cultural Distance Asymmetry in Expatriate Adjustment

    Selmer, Jan; Chiu, Randy K.; Shenkar, Oded

    2007-01-01

    of the assignment. Design/methodology/approach - Using a two-flow sample of US expatriates in Germany and German expatriates in the USA, we examine and compare the psychological and socio-cultural adjustment of each group of executives. Findings - Controlling for the length of assignment, we find that German...... expatriates in the USA were better adjusted, both socio-culturally and psychologically, than American expatriates in Germany. These results support the asymmetry hypothesis and call into question previous findings attesting to the relationship between CD and expatriate adjustment. Originality......Purpose - The current literature implicitly assumes a symmetric impact of cultural distance (CD) on expatriate adjustment. By using distance as a predictor of adjustment, the literature has rendered the direction of the flow irrelevant: a US expatriate in Germany is presumed to face the same hurdle...

  19. Environmental management in North American mining sector.

    Asif, Zunaira; Chen, Zhi

    2016-01-01

    This paper reviews the environmental issues and management practices in the mining sector in the North America. The sustainable measures on waste management are recognized as one of the most serious environmental concerns in the mining industry. For mining activities, it will be no surprise that the metal recovery reagents and acid effluents are a threat to the ecosystem as well as hazards to human health. In addition, poor air quality and ventilation in underground mines can lead to occupational illness and death of workers. Electricity usage and fuel consumption are major factors that contribute to greenhouse gases. On the other hand, many sustainability challenges are faced in the management of tailings and disposal of waste rock. This paper aims to highlight the problems that arise due to poor air quality and acid mine drainage. The paper also addresses some of the advantages and limitations of tailing and waste rock management that still have to be studied in context of the mining sector. This paper suggests that implementation of suitable environmental management tools like life cycle assessment (LCA), cleaner production technologies (CPTs), and multicriteria decision analysis (MCD) are important as it ultimately lead to improve environmental performance and enabling a mine to focus on the next stage of sustainability.

  20. Portuguese expatriates' health in Angola and Mozambique-a cross-sectional study: increasing awareness and need for more surveillance.

    Fonseca, Ana Glória; Dias, Sara S; Baptista, João Luis; Torgal, Jorge

    2017-07-01

    Increasing numbers of expatriates are working in sub-Saharan Africa. There is little published data on the complex population and this survey aimed at understanding expatriate morbidity by accessing self-reported health problems and malaria preventive practices. A cross-sectional web-based survey was conducted targeting Portuguese expatriates in Angola and Mozambique. Logistic regression analysis explored factors associated with self-reported health problems and psychological symptoms in the previous 3 months. A total sample of 352 adult Portuguese urban civil occupational expatriates was obtained. Median length of expatriation was 3 years. Considering a 3-month timeframe, one in five expatriates reported new health problems and need of medical assistance, 5% were hospitalized and 64% reported general psychological symptoms. Less than 2% of subjects were on malaria chemoprophylaxis. Having chronic health conditions doubled the reporting of new health problems. Increasing length of expatriation was associated with decreasing reporting of general psychological symptoms. Directors and executive managers and expatriates living alone tended to report more general psychological symptoms. Expatriate communities deserve enhanced surveillance for the health issues that affect them. This will improve evidence-based preparation and intervention by public and travel health practitioners. © International Society of Travel Medicine, 2017. Published by Oxford University Press. All rights reserved. For Permissions, please e-mail: journals.permissions@oup.com

  1. IHRM and expatriation in Japanese MNCs: HRM practices and their impact on adjustment and job performance

    Furasawa, M.; Brewster, Chris

    2016-01-01

    Studies of international human resource management (IHRM) have pointed out that Japanese multinational companies (MNCs) tend to use more parent-country nationals (PCNs) than do western MNCs. The ethnocentric staffing policies imply that the management of expatriation has a greater influence on the success of Japanese MNCs. We use survey data from 149 Japanese repatriates to examine the relationship between IHRM practices – selection, preparation and corporate support – and expatriate adjustme...

  2. Reasons to expatriate and work outcomes of self-initiated expatriates

    Selmer, Jan; Lauring, Jakob

    2012-01-01

    influence of behaviour associated with escape from one’s previous life as a reason to expatriate on all of the studied work outcomes. Research limitations/implications – The self-developed scales measuring reasons for self-initiated expatriates to expatriate may have been inadequate to capture all relevant...... for them to expatriate. Although there may be a plethora of other requirements on job applicants, the findings of this study may be used as contributing to additional hiring criteria. Originality/value – Most of the fast growing literature on business expatriates has focused on organizational expatriates...... who have been assigned by their parent companies to the foreign location. However, there is much less research on self-initiated expatriates, who themselves have decided to expatriate to work abroad....

  3. Cognitive and affective reasons to expatriate and work adjustment of expatriate academics

    Selmer, Jan; Lauring, Jakob

    2013-01-01

    Despite the apparent increasing internationalization of the academic world, research on expatriate academics has remained negligible compared to the literature on business expatriates, which has increased rapidly in recent years. This is regrettable, since it is not obvious to what extent research...... findings regarding business expatriates also are applicable to expatriate academics. To examine cognitive and affective reasons to expatriate and work adjustment, a questionnaire was directed electronically towards expatriate academics from 60 countries employed in 35 universities in 5 northern European...... countries. Results indicated that one of the affective reasons to expatriate, refugee reasons (life change/escape), has a clear negative influence on both job adjustment and time to proficiency. However, none of the other studied reasons for expatriate academics to go abroad had any association...

  4. Russian financial sector: adjustment and management

    Vitaly J. Ozira

    2006-12-01

    Full Text Available This paper reviews general issues relate to Russian financial system and policies in the context of economies relying to a significan extent on market mechanisms to allocate resources. After a brief introduction describing the functions of the financial sector in a marke economy, the paper presents an inventory o the most common problems hindering the effective performance of the financial system as a development tool, and some policy guideline based on the analysis. The text aims a presenting a brief exposition of the basic principles that provide a conceptual framework to review the issues.Finance, like money, is not a realit which exists independently from the specific cultural, political and legal features of a given society. The reason is that finance is ai institution, which organizes relevant modes o interaction among various groups or individual economic units claims on the social resources, the functions fulfilled by the financial sector need not be the universal.The views expressed in the paper are the author's own responsibility and should not be interpreted as presenting the official position paper on financial sector management.El presente artículo examina problemas generales concernientes al sector financiero de Rusia a la luz del sistema económico apoyado en los mecanismos de mercado de la distribución de los recursos. Después de la introducción que describe las funciones de dicho sector en las condiciones de mercado, el artículo representa un cuadro típico de problemas que frenan el funcionamiento eficaz del sistema financiero como instrumento de desarrollo. Asimismo el autor ofrece recomendaciones prácticas basadas en el resultado del análisis llevado a cabo por él. El texto del artículo contiene los principios fundamentales que son, propiamente dicho, los marcos conceptuales del presente trabajo.Las finanzas, como es sabido, están estrechamente vinculadas a las peculiaridades jurídicas, políticas y culturales de

  5. Elements of a Knowledge Management Guide for Public Sector Organizations

    Harris, Mark Cameron

    2013-01-01

    This study explored the factors that are critical to the success of public (government) sector knowledge management initiatives and the lessons from private sector knowledge management and organizational learning that apply in the public sector. The goal was to create a concise guide, based on research-validated success factors, to aid government…

  6. Marketing demand management in the commercial sector

    Fraser, M.E.

    1990-01-01

    Ontario Hydro has a marketing strategy for designing and implementing demand side management (DSM) programs, which marks a turnaround from previous years when marketing efforts were concentrated on selling electricity. Starting in the 1980s, marketing activities consisted, in effect, of coordinating relations between the customer, the market, and the utility. To achieve a better understanding of the needs of customers, the nature of the energy market, and the utilization of energy, the utility conducted research on the decision-making process associated with consumer choices of energy systems. To develop relations with its clientele in the commercial sector, the utility published an information bulletin and prepared an energy guide. Along with this initiative, the number of energy advisers to the commercial sector was increased in Ontario Hydro's regional offices. To improve understanding of each segment of the commercial market, the utility contacted organizations representing each segment as well as broader based organizations with the objective of creating opportunities to address this market, for example at conferences. Because of this philosophy of satisfying and understanding customer needs, Ontario Hydro has been in the process of commercializing demand-side management. Its high-efficiency lighting program is a good example in this regard. From a strategy which focused on a simple reduction in lighting in the 1970s, the utility has turned toward promoting efficient high-quality lighting which better responds to industry needs, to the point where industry itself has begun to promote the program. Such a strategy benefits industry, customers, and Ontario Hydro's demand-side management programs

  7. Measuring Effectiveness of Food Quality Management in the Bakery Sector

    Spiegel, van der M.; Luning, P.A.; Boer, de W.J.; Ziggers, G.W.; Jongen, W.M.F.

    2006-01-01

    Inappropriate management of food production operations cause several quality performance problems. Therefore, the actual contribution of food quality management to quality performance has to be revealed. This article investigates the effectiveness of food quality management in the bakery sector.

  8. Employability management practices in the Polish ICT sector

    Marzec, I.; van der Heijden, Beatrice; Scholarios, D.; van der Schoot, E.; Jedrzejowicz, P.; Bozionelos, N.; Epitropaki, O.; Knauth, P.; Mikkelsen, A.; van der Heijde, C.M.

    2009-01-01

    This article examines current career thinking and employability management practices within the Polish Information and Communication Technology (ICT) sector. The aim of this contribution is to identify career management problems and to determine obstacles for implementing employability management

  9. Public and Private Sector Managers: Are They Really That Different?

    1982-04-01

    16, 17, 18, or equivalent public law positions) and private sector managers and executives in terms of job content, job characteristics, and...2) both groups of managers indicate that they do not have time for reflective, systematic planning, and (3) public and private sector managers agree

  10. 76 FR 57723 - Electricity Sector Cybersecurity Risk Management Process Guideline

    2011-09-16

    ... DEPARTMENT OF ENERGY Electricity Sector Cybersecurity Risk Management Process Guideline AGENCY... public comment on DOE's intent to publish the Electricity Sector Cybersecurity Risk Management Process Guideline. The guideline describes a risk management process that is targeted to the specific needs of...

  11. Mentorship of expatriates in transnational companies

    Herbert-Hansen, Zaza Nadja Lee; Rasmussen, Lauge Baungaard

    2016-01-01

    Purpose: Due to a number of reported failures of expatriation assignments, a growing body of literature is exploring the possible roles of mentors in supporting expatriates in critical phases while working in another culture. The purpose of this paper is to expand upon the research of mentoring b...

  12. Dispositional affectivity and work outcomes of expatriates

    Selmer, Jan; Lauring, Jakob

    2013-01-01

    affectivity appears to be a promising construct to explain and predict many attitudinal and behavioral outcomes in the workplace, few studies have empirically investigated dispositional affectivity and the work of expatriates. Hence, data from a net-based survey including 350 expatriates in Denmark were used...

  13. Knowledge management initiatives benefits for the Slovenian public sector

    Simon Colnar

    2017-01-01

    Full Text Available This paper highlights the importance of knowledge management in Slovenian public sector organizations. Knowledge management has received a lot of attention in the past two decades, however in the public sector it is still under-researched. The global financial and economic crisis revealed some important organizational weaknesses in the Republic of Slovenia, some particularly due to the ineffectiveness of the Slovenian public sector, which ranks amongst the worst in the Euro zone. Authors argue that a stronger commitment to knowledge management, which is currently unused in the Slovenian public sector, represents an opportunity to coordinate and exploit public sector organizational knowledge resources. After analysing existing literature, authors have identified examples of good practices from foreign countries that could be partially transferred and adapted into the Slovenian environment. Since the efficient use of knowledge is linked to the performance of public sector organizations, the paper suggests that successful implementation of knowledge management initiatives should result in a more efficient public sector and, indirectly, in improved international public sector competitiveness rankings. This paper is also considered to be important for public sector practitioners and managers, as it proposes implementation of a knowledge management pilot project in Slovenian public sector.

  14. Expatriate Compound Living: An Ethnographic Field Study

    Lauring, Jakob; Selmer, Jan

    2009-01-01

    In certain countries, closed expatriate compounds have developed.  They serve to provide resident expatriates and accompanying family members with a comfortable and safe environment. Unfortunately, not much is known about compound life since associated empirical research is scarce. Through...... ethnographic field-work methodology, including interviews and participant observation during a period of three months, this exploratory study investigated 16 Danish business expatriates of a large Danish corporation and their families living in the same compound in Saudi Arabia. They shared their spare time...... and the expatriates had the same working hours in the same subsidiary. Results show that a Danish national group was established and maintained. This in-group dominated life in the compound and at work it may have contributed to the perceptual bias and discriminatory behaviour demonstrated by the Danish expatriates...

  15. Expatriates Selection: An Essay of Model Analysis

    Rui Bártolo-Ribeiro

    2015-03-01

    Full Text Available The business expansion to other geographical areas with different cultures from which organizations were created and developed leads to the expatriation of employees to these destinations. Recruitment and selection procedures of expatriates do not always have the intended success leading to an early return of these professionals with the consequent organizational disorders. In this study, several articles published in the last five years were analyzed in order to identify the most frequently mentioned dimensions in the selection of expatriates in terms of success and failure. The characteristics in the selection process that may increase prediction of adaptation of expatriates to new cultural contexts of the some organization were studied according to the KSAOs model. Few references were found concerning Knowledge, Skills and Abilities dimensions in the analyzed papers. There was a strong predominance on the evaluation of Other Characteristics, and was given more importance to dispositional factors than situational factors for promoting the integration of the expatriates.

  16. Developing Expatriates for the Asia-Pacific Region: A Comparative Analysis of Multinational Enterprise Managers from Five Countries across Three Continents. [and] Invited Reaction: Developing Expatriates for the Asia-Pacific Region.

    Osman-Gani, AAhad M.; van Reine, Peter Prud'homme; Trompenaars, Fons

    2000-01-01

    Osman-Gani's study surveyed 501 U.S., Germany, Japanese, Korean, and Singaporean managers working abroad, finding significant differences in views of types of training (pre- and postarrival, repatriation, language, cross-cultural) and appropriate delivery methods. Van Reine and Trompenaars' reaction article highlights how cultural background,…

  17. Innovation management in renewable energy sector

    Ignat, V.

    2017-08-01

    As a result of the globalization of knowledge, shortening of the innovation cycle and the aggravation of the price situation, the diffusion of innovation has accelerated. The protection of innovation has become even more important for companies in technologyintensive industries. Legal and actual patent right strategies complement one another, in order to amortize the investment in product development. Climate change is one of today’s truly global challenges, affecting all aspects of socio-economic development in every region of the world. Technology development and its rapid diffusion are considered crucial for tackling the climate change challenge. At the global level, the last decades have seen a continuous expansion of inventive activity in renewable energy technologies. The growth in Renewable Energy (RE) inventions has been much faster than in other technologies, and RE today represents nearly 6% of global invention activity, up from 1.5% in 1990. This paper discusses about global innovation activity in the last five years in the renewable energy sector and describes the Innovation and Technology Management process for supporting managerial decision making.

  18. Expatriate Adjustment Process: The Impact of Accompanying Children on Self-Initiated Expatriates

    Zakariyya, Abdul Hameed

    2011-01-01

    Expatriation as a career choice has been growing and gaining popularity. Even multinational enterprises (MNEs) that once depended entirely on their own staff for postings abroad have begun to recruit from the global self-initiated expatriate (SIE) labour market. Though qualified and competent, SIEs face tremendous challenges in relocation and cross cultural adjustment. Previous research suggests that the greatest challenge both categories of expatriates – businesses backed organizational expa...

  19. [Managment in nursing and the administration of third sector organizations].

    Ruthes, Rosa Maria; Cunha, Isabel Cristina Kowal Olm

    2006-01-01

    In this article of bibliographical revision it was aimed at verifying the evolution of the third sector and the relations between nursing management in that organizations. It is observed a growing of this sector in health area, bringing a market anplification in the work of the nurse. Thus, it is considered the need for warning the nurses to be prepared for the management in these organizations, seeking for development in hospital management. Third sector is being valued as a form of social promotion in the health, education, social assistance and others segments, congregating individuals and institutions in a participative form.

  20. Public sector cost management practices in The Netherlands

    Verbeeten, Frank H.m.

    2011-01-01

    Purpose – The purpose of this research project is to validate the claim that recent developments in the public sector have increased the demand for and use of cost management information in public sector organizations. Design/methodology/approach – The approach taken is a survey of financial

  1. Expatriation on the strategy of internationalized companies

    Shalimar Gallon

    2014-12-01

    Full Text Available This paper analyses the strategic role of the expatriation in the internationalization of the company. Expatriation should be minded as the result of a broader organizational strategy, representing one of the ways to articulate international and local strategies. A case study made on the Alpha Company has been presented in which 21 interviews were performed with professionals of the area and expatriates/repatriates. Alpha company has very emphasis in the world scenario and has a expatriation program of 12 years, nevertheless, has a lack of polices and more structured practices, due to its internationalization has been taken a larger dimension as the company was ready to deal with. It is pointed, however, that the same process have permitted several growing possibilities for professionals and the company as has presented many challenges to be overcome, like enhancement of the process training, repatriation planning, valorization and retention of the repatriate

  2. Gender, occupation, and promotion to management in the nonprofit sector

    Damman, M.; Heyse, L.; Mills, M.

    2014-01-01

    Although one can assume the work values within nonprofit organizations promote gender equality in promotion decisions, there is preliminary evidence that in the nonprofit sector women are underrepresented in higher management positions. Whereas the mechanisms resulting in underrepresentation of

  3. Record management in the Nigerian public sector and freedom of ...

    Record management in the Nigerian public sector and freedom of ... government relies upon policy documents, budget papers, procurement records, property ... play in administrative efficiency and success of Freedom of Information Act 2011.

  4. Performance management practices in public sector organizations : Impact on performance

    Verbeeten, Frank H.M.

    2008-01-01

    Purpose - The aim of this study is to investigate whether performance management practices affect performance in public sector organizations. Design/methodology/approach - Theoretically, the research project is based on economic as well as behavioral theories. The study distinguishes amongst

  5. Records Management And Private Sector Organizations | Mnjama ...

    This article begins by examining the role of records management in private organizations. It identifies the major reason why organizations ought to manage their records effectively and efficiently. Its major emphasis is that a sound records management programme is a pre-requisite to quality management system programme ...

  6. Improved operations through manpower management in the oil sector

    Ahmed, Hiba

    2007-01-01

    The need for improved operations was never higher than today in the oil industry. The world's demand for energy, especially for oil and natural gas, is rising rapidly and for many years to come. In order to meet this rising demand and to keep price volatility to a minimum; oil companies worldwide are looking for ways to improve operations in order to achieve increased production with decreased costs. This paper describes data from Southern Area Oil Operations (SAOO); an organization within the Saudi Arabian Oil Company (ARAMCO), to show how manpower management can be used to achieve improved operations. For the years 1983 to 2004, manpower management in SAOO focused on addressing both the quantity and quality dimensions of manpower. First, the level of manpower gradually declined by 35% for both the Saudi Arab and Expatriate categories for the entire period. Expatriate labor is defined as labor in three main categories: US/Canadian, UK, and Asians and Other Arabs. Second, the level of training slowly increased to align manpower to better fit organizational functions and work responsibilities. Not only a number of new training and development programs were initiated but also the percentage of employees involved in such programs doubled from 4.5% in 1990 to 8.9% in 2004. Third, technology based initiatives such as the use of computers, Internet, and intranet were heavily introduced to employees in the last 10 yrs. Due to these three changes reduced costs and increased manpower efficiency were achieved. In the period 1983 to 2004 the total labor bill declined by 35% and Net Direct Expenditures NDE by 24% after adjusting for inflation and using 2004 dollars. Net Direct Expenditure NDE is defined by SAOO to be the summation of labor cost, material cost, invoices cost, and net service income. In addition two signs of improved efficiency of manpower were apparent in the same period. First, SAOO manpower, despite its smaller size, could actually sustain an increased

  7. Expatriates' Multiple Fears, from Terrorism to Working Conditions: Development of a Model.

    Giorgi, Gabriele; Montani, Francesco; Fiz-Perez, Javier; Arcangeli, Giulio; Mucci, Nicola

    2016-01-01

    Companies' internationalization appears to be fundamental in the current globalized and competitive environment and seems important not only for organizational success, but also for societal development and sustainability. On one hand, global business increases the demand for managers for international assignment. On the other hand, emergent fears, such as terrorism, seem to be developing around the world, enhancing the risk of expatriates' potential health problems. The purpose of this paper is to examine the relationships between the emergent concept of fear of expatriation with further workplace fears (economic crisis and dangerous working conditions) and with mental health problems. The study uses a quantitative design. Self-reported data were collected from 265 Italian expatriate workers assigned to both Italian and worldwide projects. Structural equation model analyses showed that fear of expatriation mediates the relationship of mental health with fear of economic crisis and with perceived dangerous working conditions. As expected, in addition to fear, worries of expatriation are also related to further fears. Although, the study is based on self-reports and the cross-sectional study design limits the possibility of making causal inferences, the new constructs introduced add to previous research.

  8. Assessing cultural intelligence of Malaysian expatriates in Netherlands

    Using purposive sampling method, a total of 320 questionnaires were distributed via email to Malaysian expatriates in Hague, Netherlands. Results from multiple regression analysis indicate that personality traits of agreeableness, openness and extraversion are significant to Malaysian expatriate's cultural intelligence.

  9. A framework of expatriation strategy on the scope of the individual, the organization and the international environment

    Márcia Zabdiele Moreira

    2014-04-01

    Full Text Available Expatriate managers play an important role in implementing the strategic objectives of multinational enterprises. The study aims at analyzing the strategy of expatriation in its three areas – expatriate, multinational company and international environment. It should be noted that these elements have been addressed separately in the literature. Multinational companies, in addition to verifying the conditions related to internal resources, also need to determine the key components that permeate the individual issues that will influence the determinants of personnel appointment of a foreign subsidiary. The institutional and cultural distance are external factors, however, they affect the level of the organization, and consequently, the individual. The contribution of the study consists of developing a framework and proposes a new view on the topic that includes the perspectives of the overall strategy proposed by Peng (2012, however, it highlights the role of people in the process of expatriation.

  10. Intercultural Training for US Business Expatriates in Taiwan

    Chien, Tien-Chen; McLean, Gary N.

    2011-01-01

    Purpose: This study aims to explore the intercultural training needs for US business expatriates on assignment in Taiwan. The study assesses Taiwan culture-specific training needs of US expatriates from the perspectives of both US expatriates and their Taiwanese colleagues and compares the perceived importance of these intercultural training needs…

  11. Foundations for Knowledge Management Practices for the Fusion Sector

    Botrugno, A.

    2016-01-01

    Full text: This paper intends to overview the status of fusion activities and to present emerging issues related to the management of resources and knowledge in fusion projects; they can be better addressed by looking at appropriate methodologies and tools in the thematic areas of knowledge management. After a short introduction outlining the present transition phase of the worldwide fusion activity, I will present a preliminary analysis of emerging requirements and challenges, which creates the foundations for knowledge management practices for the fusion sector. Differences between the fusion and the nuclear sector will be also discussed, and appropriate practices for some selected challenges will be proposed and analyzed. (author

  12. Risk Management in the banking and insurance sector

    Ibrahim Mala

    2018-03-01

    Full Text Available Risk management is becoming an integral part of every organization, especially for the banking and Insurance sector because of their high-risk business. Both sectors try to manage the risks of their clients and their own risks. But, challenges in the banking and insurance industry are frequently influenced by the liquidity rations and the amount and quality of capital as ground requirements for risk management. The risk exposure in recent times is becoming more complex, more dynamic and diverse. Hence, we need to understand the risks which can be taken and the risks which should be avoided. In the other side insurance policies are long term, enabling insurers to stabilize the financial system and oft en insurance is the final transfer of risk. In this paper we will analyze an overview of risk management in the banking and insurance sector.

  13. Expatriates ill after travel: Results from the Geosentinel Surveillance Network

    Lim Poh-Lian

    2012-12-01

    Full Text Available Abstract Background Expatriates are a distinct population at unique risk for health problems related to their travel exposure. Methods We analyzed GeoSentinel data comparing ill returned expatriates with other travelers for demographics, travel characteristics, and proportionate morbidity (PM for travel-related illness. Results Our study included 2,883 expatriates and 11,910 non-expatriates who visited GeoSentinel clinics ill after travel. Expatriates were more likely to be male, do volunteer work, be long-stay travelers (>6 months, and have sought pre-travel advice. Compared to non-expatriates, expatriates returning from Africa had higher proportionate morbidity (PM for malaria, filariasis, schistosomiasis, and hepatitis E; expatriates from the Asia-Pacific region had higher PM for strongyloidiasis, depression, and anxiety; expatriates returning from Latin America had higher PM for mononucleosis and ingestion-related infections (giardiasis, brucellosis. Expatriates returning from all three regions had higher PM for latent TB, amebiasis, and gastrointestinal infections (other than acute diarrhea compared to non-expatriates. When the data were stratified by travel reason, business expatriates had higher PM for febrile systemic illness (malaria and dengue and vaccine-preventable infections (hepatitis A, and volunteer expatriates had higher PM for parasitic infections. Expatriates overall had higher adjusted odds ratios for latent TB and lower odds ratios for acute diarrhea and dermatologic illness. Conclusions Ill returned expatriates differ from other travelers in travel characteristics and proportionate morbidity for specific diseases, based on the region of exposure and travel reason. They are more likely to present with more serious illness.

  14. Expatriates ill after travel: results from the Geosentinel Surveillance Network.

    Lim, Poh-Lian; Han, Pauline; Chen, Lin H; MacDonald, Susan; Pandey, Prativa; Hale, DeVon; Schlagenhauf, Patricia; Loutan, Louis; Wilder-Smith, Annelies; Davis, Xiaohong M; Freedman, David O

    2012-12-31

    Expatriates are a distinct population at unique risk for health problems related to their travel exposure. We analyzed GeoSentinel data comparing ill returned expatriates with other travelers for demographics, travel characteristics, and proportionate morbidity (PM) for travel-related illness. Our study included 2,883 expatriates and 11,910 non-expatriates who visited GeoSentinel clinics ill after travel. Expatriates were more likely to be male, do volunteer work, be long-stay travelers (>6 months), and have sought pre-travel advice. Compared to non-expatriates, expatriates returning from Africa had higher proportionate morbidity (PM) for malaria, filariasis, schistosomiasis, and hepatitis E; expatriates from the Asia-Pacific region had higher PM for strongyloidiasis, depression, and anxiety; expatriates returning from Latin America had higher PM for mononucleosis and ingestion-related infections (giardiasis, brucellosis). Expatriates returning from all three regions had higher PM for latent TB, amebiasis, and gastrointestinal infections (other than acute diarrhea) compared to non-expatriates. When the data were stratified by travel reason, business expatriates had higher PM for febrile systemic illness (malaria and dengue) and vaccine-preventable infections (hepatitis A), and volunteer expatriates had higher PM for parasitic infections. Expatriates overall had higher adjusted odds ratios for latent TB and lower odds ratios for acute diarrhea and dermatologic illness. Ill returned expatriates differ from other travelers in travel characteristics and proportionate morbidity for specific diseases, based on the region of exposure and travel reason. They are more likely to present with more serious illness.

  15. The personal and workplace characteristics of uninsured expatriate males in Saudi Arabia.

    Alkhamis, Abdulwahab; Cosgrove, Peter; Mohamed, Gamal; Hassan, Amir

    2017-01-19

    A major concern by the health decision makers in Gulf Cooperative Council (GCC) countries is the burden of financing healthcare. While other GCC countries have been examining different options, Saudi Arabia has endeavoured to reform its private healthcare system and control expatriate access to government resources through the provision of Compulsory Employment-Based Health Insurance (CEBHI). The objective of this research was to investigate, in a natural setting, the characteristics of uninsured expatriates based on their personal and workplace characteristics. Using a cross-sectional survey, data were collected from a sample of 4,575 male expatriate employees using a multi-stage stratified cluster sampling technique. Descriptive statistics were used to summarize all variables, and the dependent variable was tabulated by access to health insurance and tested using Chi-square. Logistic analysis was performed, guided by the conceptual model. Of survey respondents, 30% were either uninsured or not yet enrolled in a health insurance scheme, 79.4% of these uninsured expatriates did not have valid reasons for being uninsured, with Iqama renewal accounting for 20.6% of the uninsured. The study found both personal and workplace characteristics were important factors influencing health insurance status. Compared with single expatriates, married expatriates (accompanied by their families) are 30% less likely to be uninsured. Moreover, workers occupying technical jobs requiring high school level of education or above were two-thirds more likely to be insured compared to unskilled workers. With regard to firm size, respondents employed in large companies (more than 50 employees) are more likely to be insured compared to those employed in small companies (less than ten employees). In relation to business type, the study found that compared to workers from the agricultural sector, industrial/manufacturing, construction and trading sectors, workers were, respectively, 76%, 85

  16. Expatriate academics and perceptions of organisational support

    Trembath, Jodie-Lee; Herbert-Hansen, Zaza Nadja Lee

    2017-01-01

    retention of its expatriate academics. By analysing qualitative responses to a written questionnaire, this paper explores the perceptions of organisational support held by 163 expatriate academics employed at a large international Danish university, and compares these perceptions to the support......Research on Perceived Organisational Support (POS) rarely focuses on the potential gap between employee perceptions versus the support the organisation purports to offer. An understanding of this may provide greater insight into the interventions a university should be making if it hopes to improve...... the university claims to offer. Our study reveals that, in the case of expatriate academics, even extensive offerings of organisational support can be insufficient if the existence and specific benefits of the support are not adequately communicated, and if the academics do not trust the source of the support...

  17. Expatriate academics and perceptions of organisational support

    Trembath, Jodie-Lee; Herbert-Hansen, Zaza Nadja Lee

    2017-01-01

    Research on Perceived Organisational Support (POS) rarely focuses on the potential gap between employee perceptions versus the support the organisation purports to offer. An understanding of this may provide greater insight into the interventions a university should be making if it hopes to improve...... retention of its expatriate academics. By analysing qualitative responses to a written questionnaire, this paper explores the perceptions of organisational support held by 163 expatriate academics employed at a large international Danish university, and compares these perceptions to the support...... the university claims to offer. Our study reveals that, in the case of expatriate academics, even extensive offerings of organisational support can be insufficient if the existence and specific benefits of the support are not adequately communicated, and if the academics do not trust the source of the support...

  18. The challenges of playing abroad: How to support sports expatriates

    van Bakel, Marian; Salzbrenner, Susan

    Professional athletes moving abroad for their career is a novel phenomenon in IHRM. This exploratory paper charts the motives of sports expatriates to move abroad to play, as well as integration support and challenges. A survey was conducted with 108 sports expatriates in nine different sports....... Our paper contributes to the literature because it is one of the first studies focusing on sports expatriates from an international HR perspective. Our study provides information on a vulnerable group of expatriates; they are young and live under extreme performance pressure. Sports expatriates need...

  19. A Water Demand Management Strategy For The Namibian Tourism Sector

    Schachtschneider, K.; Winter, K.

    The arid conditions of Namibia are forcing its decision-makers to resort to new wa- ter resource management approaches, including Water Demand Management (WDM). When Namibia achieved its independence from South Africa 1990, a new opportunity arose to rewrite certain restrictive laws and policies in order to bring about redress, development and transformation. The new Water Policy is one example in which the mindset is changed from a supply to a demand oriented water management ap- proach. Legal support for WDM within the new Water Act is a critical component that will support the implementation of WDM in all economic sectors, such as agri- culture, mining and tourism. It is argued that an appropriate WDM strategy should be designed specifically for each sector, once the typical water use patterns in a sec- tor are understood and key water resource managers at all levels are identified. The Namibian tourism sector is geographically dispersed and control over its operations is compounded by the fact that it is frequently located in extremely remote areas that are arid and ecologically sensitive. In general, WDM is rarely practised, because it is not yet supported by law and there are currently no institutional arrangements to con- trol water use in this geographically dispersed industrial sector through which WDM could be enforced either through metering and/or payments. Managers of tourist en- terprises undertake most of the water management themselves, and have been identi- fied as being crucial to the implementation of WDM strategies. A study of six tourist facilities determined the willingness and motivation of these managers to undertake various WDM initiatives. The study identified three factors which appear to influence the actions of managers, namely external controls, economics and company ethics. It is recommended that a tourism sector WDM strategy should focus on these three factors in order to transform the WDM aims and objectives on the policy level into

  20. From Cultural Distance to Skills Deficits: "Expatriates," "Migrants" and Swiss Integration Policy

    Yeung, Shirley

    2016-01-01

    This article examines two social categories brought into being by recent migration policies in Switzerland: the expatriate (or "expat") and the migrant. Treating these categories as relationally constituted, the article explores how this distinction was constructed and managed in response to processes of European harmonization in the…

  1. Conflict management in the supermarket sector

    Josimar Salviano Freire da Silva

    2018-02-01

    Full Text Available The purpose of this case is to present a successful entrepreneurial and entrepreneurial history in which persistence, work and unity were key elements for success. The case study reports the boldness of a farmer and merchant who left the interior of a Brazilian state with the idea and willpower to win in the capital. In a general way, it addresses the stages that had to overcome, becoming a reference in the Brazilian market. Even though it has to go through successions, internal conflicts, crises in the country's economy, competition from national and multinational markets, changes in governments, the company continues to be a successful brand and a leader in retail direct sales. The methodology used for this case for teaching was Internet research, experiences with representatives, suppliers, former employees and local media. The management aspects presented in the case are: organizational culture, conflict management and leadership. Thus, this case study is recommended the disciplines: Organizational Culture, Strategic Planning and Leadership.

  2. Public Sector Reforms: New Public Management without Marketization?

    Löfgren, Karl; Pedersen, John Storm

    2012-01-01

    Is it possible to imagine New Public Management without marketization? In Denmark the present liberal-conservative Government has, throughout its 10 years in power, designed and implemented more than 15 major management reforms in the public sector. Although most of the reforms are rhetorically...... firmly rooted in neo-liberal ideologies they have, in practice, promoted tools and mechanisms of the “traditional,” or Old, Public Management. Based on an empirical study of the reforms, we suggest that the notion of “pragmatic” New Public Management is introduced to enhance the current understanding...... of New Public Management in the Western industrialized societies....

  3. Determinant Factors for Managing Innovation in the Malaysian Public Sector

    Ab Rahman Zety Norhaiza

    2018-01-01

    Full Text Available Since 1991, the government has started the forces to encourage public sector to innovate in order to strengthen the capability and solve problems at workplace for the benefit of organization and its people. The focuses of this forces is to create value creation, encourage cost reduction, and provide services that meet aspirations and people's expectations through high impact ideas. However, to achieve these focuses, public sector faces few challenges that affect the management of innovation; which includes lack of leadership skills and poor innovative culture to stimulate innovation. Although there are various initiatives conducted to enhance the management innovation, the innovative performance is still less satisfactory. Therefore, this paper aims to discuss the determinant factors that affect managing innovation in the selected public sectors which consist of two categories; patron and executor agencies. Thematic approach was used to analyse the interview data. Findings from the interview suggested that in the organization, an employee especially a leader should show his full commitment towards innovative culture, he needs to be committed and supportive and communicate well with the employees and he also should provide attractive rewards to encourage the innovative culture for an effective management innovation. These determinant factors need to be considered as high significant for the public sector to develop new strategies or approaches in managing innovation towards sustaining their competitive advantages in a long term for the benefit of public.

  4. Managed behavioral healthcare in the private sector.

    Jeffrey, M; Riley, J

    2000-09-01

    Employers, in their search for cost containment and quality improvement, have driven the development of the behavioral health managed care vendor. More specifically, the behavioral health carve-out is an innovation that was developed to respond to employer and, more recently, health plan needs. Now that the product has matured, it is increasingly being asked to justify its existence. Costs have certainly been maintained, but improvements in quality have not always been evident. The issues the authors address include, as cost pressures continue, can the industry deliver on its promise to improve care? Will it need to evolve to yet another level, with new or different features?

  5. Framework for integration of informal waste management sector with the formal sector in Pakistan.

    Masood, Maryam; Barlow, Claire Y

    2013-10-01

    Historically, waste pickers around the globe have utilised urban solid waste as a principal source of livelihood. Formal waste management sectors usually perceive the informal waste collection/recycling networks as backward, unhygienic and generally incompatible with modern waste management systems. It is proposed here that through careful planning and administration, these seemingly troublesome informal networks can be integrated into formal waste management systems in developing countries, providing mutual benefits. A theoretical framework for integration based on a case study in Lahore, Pakistan, is presented. The proposed solution suggests that the municipal authority should draw up and agree on a formal work contract with the group of waste pickers already operating in the area. The proposed system is assessed using the integration radar framework to classify and analyse possible intervention points between the sectors. The integration of the informal waste workers with the formal waste management sector is not a one dimensional or single step process. An ideal solution might aim for a balanced focus on all four categories of intervention, although this may be influenced by local conditions. Not all the positive benefits will be immediately apparent, but it is expected that as the acceptance of such projects increases over time, the informal recycling economy will financially supplement the formal system in many ways.

  6. Determinants of Management Innovation in the Ghanaian Construction Consulting Sector

    De-Graft Owusu-Manu

    2015-03-01

    Full Text Available Determinants of management innovation (MI within the Ghanaian construction consulting sector are examined. A sample of 70 consulting firms is surveyed using self-administered questionnaires. Data are analysed using descriptive statistics and factor analysis. Findings indicate that determinants of MI were interwoven among seven principal factors viz: community and market demands; financial and business management practices; human resource policies; creativity and organizational strategies; corporate social responsibility; prevailing conditions; and competitive leverage. The study adds to the discourse on evolution of innovation within the global consulting sector generally, while providing reference for practitioners and academics in the field with respect to MI determinants more specifically. It is envisaged that practitioners who adopt these findings in the construction consultancy sector would enhance their ability to provide innovative services to clients. Study recommendations include that future research should explore how innovation is diffused within consulting enterprises’ value chains. Paper Type: Research article

  7. KNOWLEDGE MANAGEMENT STRATEGY TO IMPROVE BUSINESS SECTOR

    Haradhan Kumar Mohajan

    2017-09-01

    Full Text Available Every organization needs the proper knowledge management (KM strategy for the development of the organization. In the last decades the business environment has changed and recently it becomes more dynamic and more complex. At present KM is valuable not only for individuals, and organizations, but also, for global humanity. So, the directors of the organizations must emphasize on the existing knowledge and try to develop them to achieve the competitive advantage. The purpose of the study is to explore the recent KM practice in the organizations and to show the ways to develop the new KM strategy in future. An attempt has been taken here to apply KM strategy in business performance, business intelligence, and e-business.

  8. Credit risk management in the power sector

    Allen, D.

    2002-01-01

    Deregulation of the electric power industry has the potential to put power businesses at market risk particularly when the value of an asset or liability will change with market movements. Market risk gives rise to credit risk where a contract cannot be fulfilled. This presentation describes how credit risks can be identified and measured. Most practitioners use some variant of value-at-risk (VAR) technology for measuring market risk. Under this approach, risk is determined by the volatility implied by the market. Volatility of electricity prices and natural gas prices has increased significantly in Alberta in recent years. The consequence is an increase in both market and credit risk. The author described the difference between the two risks and their significance. An overview of credit risk management with derivatives, an over-the counter contract, was also presented. The author also discusses issue of protection buyers in the event of a failed contract. 9 figs

  9. Incentives and Their Dynamics in Public Sector Performance Management Systems

    Heinrich, Carolyn J.; Marschke, Gerald

    2010-01-01

    We use the principal-agent model as a focal theoretical frame for synthesizing what we know, both theoretically and empirically, about the design and dynamics of the implementation of performance management systems in the public sector. In this context, we review the growing body of evidence about how performance measurement and incentive systems…

  10. Strategic Human Resource Management and the Australian Public Sector

    Karen MANNING

    2010-06-01

    Full Text Available The connection between human resources and performance in firms in the private sector is well documented. What is less clear is whether the move towards managerialism that has taken place within the Australian public sector during the last twenty years has brought with it some of the features of the relationships between Human Resource Management (HRM and performance experienced within the private sector. The research begins with a review of the literature. In particular the conceptual thinking surrounding the connection between HRM and performance within private sector organizations is explored. Issues of concern are the direction of the relationship between HRM and performance and definitional questions as to the nature and level of HRM to be investigated and the measurement of performance. These conceptual issues are also debated within the context of a public sector and particularly the Australian environment. An outcome of this task is the specification of a set of appropriate parameters for a study of these linkages within Australian public sector organizations.

  11. Risk Management in the Agri-food Sector

    Hrabrin Bachev

    2013-03-01

    Full Text Available This paper incorporates the interdisciplinary New Institutional Economics in a comprehensive framework for analyzing risk management in the agri-food sector. First, it specifies the diverse types of agri-food risks (natural, technical, behavioral, economic, policy, etc. and the modes of their management (market, private, public, and hybrid. Second, it defines the efficiency of risk management and identifies the factors (personal, institutional, dimensional, technological, and natural of governance choice. Next, it presents stages in the analysis of risk management and the improvement of public intervention in the governance of risk. Finally, it identifies the contemporary opportunities and challenges for risk governance in the agri-food chain.

  12. Who is a self-initiated expatriate?

    Cerdin, Jean-Luc; Selmer, Jan

    2014-01-01

    The purpose of this article is to enhance the conceptual coherence of the notion of a self-initiated expatriate (SIE). We propose a definition based on a set of conceptual criteria which differentiates SIEs from other types of international movers. This article defines who an SIE is according...

  13. Protozoal enteric infections among expatriates in Bangladesh

    Speelman, P.; Ljungström, I.

    1986-01-01

    In order to study the prevalence, incidence, and symptoms of infections with Giardia lamblia and Entamoeba histolytica, we followed 251 expatriates in Bangladesh over a 1-year period. Microscopic examination of fecal specimens was performed upon enrollment, at 3-month intervals, and during episodes

  14. Expatriate Characters in the Early African Novel.

    Losambe, L.

    1986-01-01

    The three stages of expatriation are as follow: (1) at the village level, (2) the passage from village to city, and (3) the passage from Africa to the West. This article discusses the following novels which address these stages: (1) "Things Fall Apart," (2) "Arrow of God," (3) "The River Between," and (4) "No…

  15. Effect of demand management on regulated and deregulated electricity sectors

    Fahrioglu, Murat

    2016-01-01

    Our society derives a quantifiable benefit from electric power. In particular, forced outages or blackouts have enormous consequences on society, one of which is loss of economic surplus. The society relies on having a continuous supply of electrical energy. Some customers may willingly risk this continuous supply and participate in demand management programs for electrical power. If the power system grid is in trouble, electric utilities need to have demand relief. Customers willing to reduce their demand to help the system can receive an incentive fee for helping the utilities. Demand relief can be system wide or location specific. Sometimes it can be more effective to fix the electrical demand vs. supply imbalance from the demand side. The value of demand management contracts is greatly affected by customer location. Inclusion of locational attributes into the contract design procedure increases the effectiveness of the contracts by helping a utility get more value from its demand management programs. Independent System Operators and regulators, among others, can also benefit from effective demand management. This paper will investigate how this type of demand management contracts can help the electricity sector both in regulated and deregulated environments. - Highlights: • Demand management can help prevent forced electricity outages. • Both electric utilities and ISOs can use demand management. • Regulated and deregulated electricity sectors can benefit from demand management. • Demand management contracts can be effectively used in power system grids.

  16. Age and Expatriate Job Performance in Greater China

    Selmer, Jan; Lauring, Jakob; Feng, Yunxia

    2009-01-01

    a positive impact on expatriates' job performance. Therefore, the purpose of this paper is toexamine the association between the age of business expatriates and their work performance in a Chinese cultural setting. Design/methodology/approach - Controlling for the potential bias of a number of background......, companies should not discriminate against older candidatesin expatriate selection for Greater China. Furthermore, older expatriates destined for a Chinesecultural context could be trained how to exploit their age advantage. Originality/value - In contrast to previous studies, this investigation attempts...... to match a certain personal characteristic of expatriates with a specific host culture. The results have implications for and contribute to the literature on expatriate selection as well as to the body of research on crosscultural training....

  17. R,D&I in Electric Sector: a Management Model

    Edmilson Alves de Moraes

    2013-04-01

    Full Text Available This study was carried out with the support of the companies of Eletrobras (Chesf, Furnas, Eletronorte and Eletrosul and seeks to develop an integrated management model that incorporates technology and innovation. The model should be concerned with the performance of companies, aligning R, D&I [Research, Development and Innovation] projects with business strategies. The project was undertaken by an in-depth bibliographical review of the subject and a series of guided interviews. These interviews were conducted in both national and international companies that were regarded as innovative in several different sectors, in an attempt to identify practices that could be employed by companies in the electric sector. The findings of this research allowed the development of an integrated R,D&I Management model which is formally set out here as the results of this study.

  18. Tourists, Expatriates and International Retirees: An Empirical Evidence from Malaysia

    Tan Chuie-Hong; Ho Sin-Ban

    2014-01-01

    Malaysia relies heavily on tourism industry to spur its economic growth. Parallel to the growth of tourists, Malaysia is also a popular destination for international retiree migration through the Malaysia My Second Home (MM2H) programme and expatriates. Hence this study attempts to investigate the relationship between tourists, expatriates and MM2H participants. The pull factors of Malaysia as a destination of tourism, expatriates and international retirees are prevalent, and could be further...

  19. Managing information and knowledge in the public sector

    Milner, Eileen M

    2000-01-01

    .... In this book Eileen Milner introduces the reader to the concepts of information and knowledge and explores a variety of tools and techniques which may be usefully adopted in actively managing and developing these resources. Wherever possible, real-life public sector cases and examples are used to illustrate good practice, as well as some of the pitfalls of poor application. Down-to-earth and taking into account the critically important characteristics unique to public services, this will be an illuminati...

  20. Increasing productivity based on quality management: Baked goods sector example

    Herbert-Hansen, Zaza Nadja Lee; Jacobsen, Peter

    2014-01-01

    This paper investigates productivity and quality management challenges in the food industry, illustrated by a case study of an SME-sized company in the Danish baked goods sector. Companies in the food industry are faced with challenges related to short shelf-life and changing customer demands...... as well as intense cost pressures. Quality control is largely manual and often based on the bakers’ intuition. Problems with reusing dough, production stops and quality issues contribute towards waste. This paper addresses the research question “Is there a relation between the dough, production stops...... through improved quality management are detailed. The paper concludes with recommendations for further research....

  1. Managing Multiple Forms of Employment in the Construction Sector

    Raja, Jawwad; D. Green, Stuart; Leiringer, Roine

    2013-01-01

    different contracting arrangements impinge on attempts to reposition human resource management (HRM) as a strategic function along the business partnering model. Elevating the role of the HR function is found to be difficult to reconcile with the concurrent demands of managing multiple forms of employment......The construction industry is one of the largest and most complex industrial sectors in the UK. The industry's failure to adopt progressive human resource (HR) practices is routinely blamed on the challenges of operating in a fragmented, project-based environment reliant on subcontracting...

  2. Asset management. Combining knowledge and information for the energy sector

    Van Wingerden, T.

    1999-01-01

    In recent years information flows have diversified and information management has become increasingly important because of a change in organisation structure. Nowadays, state-of-the-art technology makes it possible to combine data and knowledge. This should result in cost minimization and revenue maximization. Gastec (Dutch centre for Gas technology) and KEMA (Research and Development, Engineering and Consultant for the Electric Power Industry) carried out a definition study into the opportunities of integrated network management in the energy sector. First calculations show that such a system may lead to cost reductions of up to 25%

  3. Managing risk selection incentives in health sector reforms.

    Puig-Junoy, J

    1999-01-01

    The object of the paper is to review theoretical and empirical contributions to the optimal management of risk selection incentives ('cream skimming') in health sector reforms. The trade-off between efficiency and risk selection is fostered in health sector reforms by the introduction of competitive mechanisms such as price competition or prospective payment systems. The effects of two main forms of competition in health sector reforms are observed when health insurance is mandatory: competition in the market for health insurance, and in the market for health services. Market and government failures contribute to the assessment of the different forms of risk selection employed by insurers and providers, as the effects of selection incentives on efficiency and their proposed remedies to reduce the impact of these perverse incentives. Two European (Netherlands and Spain) and two Latin American (Chile and Colombia) case studies of health sector reforms are examined in order to observe selection incentives, their effects on efficiency and costs in the health system, and regulation policies implemented in each country to mitigate incentives to 'cream skim' good risks.

  4. Managing climate change risk : emerging financial sector expectations

    Williams, R.

    2004-01-01

    Engagement of the financial sector in the climate change debate is apparent, with social investors and advocacy groups launching 32 climate change related shareholder resolutions with American and Canadian energy companies in 2003. Eos Research and Consulting Ltd. recently conducted a study to examine emerging standards for how energy companies manage climate change related risks. A survey was conducted in the first part of the study to determine the environmental awareness of energy companies. Financial firms were asked whether they sought information concerning GHG inventories; projections of future emissions; action plans for addressing climate change and energy efficiency; evaluation of relative risk; estimation of cost of carbon; assessment of financial impact; evaluation of future regulations; and emissions trading activity. The second part of the study compared the response of 11 leading energy companies. The result was 2 opposing views on how climate change risks should be managed. The survey revealed that while most mainstream financial institutions are not paying much attention to climate change issues, socially responsible investment (SRI) investors are aware and working to factor climate change risk management information into their activities. In addition, SRI is growing at a faster pace than other investment segments, which may lead to greater future expectations for energy companies' climate change risk management efforts. It was concluded that the financial sector may emerge as an important source of direction that will guide energy companies in their future efforts to manage climate change risks. The five trends that contribute to the sector's emerging role are the continuing influence of advocacy groups; evolution of socially responsible approaches to investment; growing concerns for reputation; development of financial risk assessment approaches in terms of climate change; and, increase focus on corporate governance issues. 15 refs., 2 tabs., 1

  5. Prevalence of overweight and obesity in United Arab Emirates Expatriates: the UAE National Diabetes and Lifestyle Study

    Nabil Sulaiman

    2017-11-01

    Full Text Available Abstract Objective To describe current prevalence of obesity and related non-communicable diseases (NCDs in expatriates living in the United Arab Emirates (UAE. Methods We used data from the cross-sectional UAE National Diabetes and Lifestyle Study (UAEDIAB, which surveyed adult expatriates living in the UAE for at least 4 years. We report crude prevalence of overweight and obesity, indicated by gender and ethnicity-specific body mass index (BMI, waist circumference (WC and waist-to-hip ratio (WHR cut-offs, by lifestyle and biomedical characteristics, as well as age and sex-adjusted odds ratios. Results Out of a total of 3064 recruited expatriates (response rate 68%, 2724 had completed all stages of the UAEDIAB study. Expatriates were; 81% men, mean age 38 years (range 18–80, 71% South East Asians, and 36% university graduates. In this sample, the prevalence of overweight and obesity, by BMI, were 43.0 and 32.3%, respectively. 52.4 and 56.5% of participants were at a substantially increased risk according to WC and WHR, respectively. The prevalence of diabetes, hypertension and hypercholesterolemia were 15.5, 31.8, and 51.7%, respectively, with the prevalence of each being higher in those with obesity. Conclusion Prevalence of obesity and associated NCDs are extremely high in UAE expatriates. Without comprehensive prevention and management, levels of disease will continue to increase and productivity will fall.

  6. The Use of Management Accounting Tools in Third Sector Entities

    Poueri do Carmo Mário

    2013-04-01

    Full Text Available The purpose of this article was to present the results of research about the use of management accounting tools by third sector entities. It was considered that the use of management tools assists in the management process and internal controls of the same, and consequently in its continuity. The literature discusses the importance of management accounting and its instruments for management purposes (Padoveze, 2004; Soutes, 2006; Pace, 2009 and presents relevant aspects of more traditional tools such as the Budget, Strategic Planning and Costing (Dubois, Kulpa and Souza, 2006; Martins, 2010; Padoveze, 2006. We tried to do a survey on a sample of NGOs in cities of Minas Gerais, which included at the end with 41 respondents institutions. The survey instrument for data collection was a questionnaire constructed from literature reviews related to objects of research (Third Sector and Management Accounting Instruments. The questionnaire had the purpose of gathering data from the entity and also know about of the respondent. In addition, interviews were conducted in some NGOs, complementing the research findings from the questionnaires. The results were divided into three topics: the respondent data, the organization and practices of management accounting. In general, although much progress has been made and success stories and effective improvements, most of these entities still need to develop their accounting information systems and the use of the instruments themselves. Causes of this may be the lack of knowledge about some of the entities management tools (maybe the respondents because of their formations, besides the reduced capacity of most of them have these "services" (controls and analyzes that run on its functional structure due lack of resources to do so.

  7. Conceptualizing knowledge transfer between expatriates and host country nationals: The mediating effect of social capital

    Maimunah Ismail

    2015-12-01

    Full Text Available This paper aims to propose a conceptual model of knowledge transfer by relating two specific personal factors of expatriate and host country national (HCN dyads as antecedents of knowledge transfer, and mediated by social capital factors. An intensive literature review method was employed to identify and analyse relevant literatures. The paper used a dyadic bi-directional approach in theorizing knowledge transfer by integrating the social capital theory, and the anxiety and uncertainty management theory. The paper considers two personal factors (cultural intelligence and knowledge-seeking behaviour and two social capital variables (trust and shared vision as mediators of knowledge transfer. Upon model validation, the paper could offer practical interventions for human resource practitioners and managers to assist multinational corporations towards managing knowledge transfer involving expatriates and HCNs.

  8. Management Accounting in the Manufacturing Sector: Managing Costs at the Design and Production Stages

    Davila, Tony; Wouters, Marc; Chapman, Christopher S.; Hopwood, Anthony G.; Shields, Michael D.

    2006-01-01

    This chapter analyzes the empirical research literature on management accounting in the manufacturing sector including the development as well and manufacturing phases of the product lifecycle. As managing product development has gained terrain in companies over the last 15 years, management

  9. CUSTOMER RELATIONSHIP MANAGEMENT: CONCEPT AND IMPORTANCE FOR BANKING SECTOR

    Marko Laketa

    2015-12-01

    Full Text Available Customer Relationship Management concept is tendency of banking sector to establish and maintain long-term relationships with customers in order to provide value for customers and banks. This concept allows bank to identify, segment, communicate and build long-term relationships with customers on individual basis. In today's business environment, banks have aim to identify customers and to adjust offer to meet customer`s needs, in order to maximize profits. Using modern technologies, Customer Relationship Management is becoming a method to maintain existing structure and development of high quality customer base. It involves development of marketing strategy through a better understanding of the entire customer base, understanding needs and attitudes of customers, as well as more efficient consideration of profitability and added value that each customer have for the bank. The aim of research, presented in this paper, is to assess to benefits of introducing Customer Relationship Management concept in banking sector, by defining strategies, adjustment of organizational structure, culture and internal processes with help of modern technology. The paper presents methods of measuring success of Customer Relationship Management concept and problems which banks have when implementing a new business philosophy.

  10. Call for Papers – Special issue: Project Management in the Non-Profit Sector

    Sankaran, Shankar

    2015-01-01

    This journal special issue will explore diverse stakeholder perspectives and share examples of project management practices in the non-profit sector. Key objectives are to develop understandings of project management practice in the sector, to examine how cross-sectoral collaboration and learning can help non-profit organisations achieve their project and programme objectives, and to explore ways in which the wider project management community can learn from experiences in the non-profit sector.

  11. Vaccination for the expatriate and long-term traveler.

    Shepherd, Suzanne M; Shoff, William H

    2014-06-01

    Duration of travel is an important factor in addressing travel health safety due to cumulative risk of exposure to illness and injury. The diverse group of expatriate and long-term business and leisure travelers present a different spectrum of issues for the travel medicine practitioner to address during consultation than does the short-term traveler, due to changes in travel patterns and activities, lifestyle alterations, and increased interaction with local populations. Immunization provides one safe and reliable method of preventing infectious illness in this group. We review travel patterns and available data on illnesses that they may be exposed to, including the increased risk of certain vaccine-preventable illnesses. We review the pre-travel management of these travelers, particularly the increased risk of certain vaccine-preventable illnesses as it applies to routine vaccines, recommended travel vaccines and required travel vaccines.

  12. Expatriate Experience and the Fictional World of Diaspora

    Ilyas, Mohammed

    2018-01-01

    Expatriate Writing, diaspora writing or immigrant writing is yet to be established as an independent genre of study. It came into origin as a result of "marginalization" or "hyphenated" existence of such immigrants and expatriates that narrated their traumatic experiences of multiple racial discrimination, ethnicity, nostalgia,…

  13. Language Ability and Adjustment: Western Expatriates in China

    Selmer, Jan

    2006-01-01

    was directed to Western business expatriates assigned to China. Controlling for the time expatriates had spent in China, results showed that their language ability had a positive association with their sociocultural adjustment. Not surprisingly, this positive relationship was strongest for interaction...... adjustment and weakest for work adjustment. The straightforward implications of these clear findings are discussed in detail....

  14. Sectoral innovation system foresight in practice: Nordic facilities management foresight

    Andersen, Per Dannemand; Dahl Andersen, Allan; Jensen, Per Anker

    2014-01-01

    a proposal for a common Nordic facilities management research agenda. The paper finds that three elements of the innovation system literature are of particular interest for the practice of foresight: innovation systems and context dependency, learning and user-producer interactions, and the role of knowledge...... and knowledge production. These elements are embedded into a simple sectoral innovation system model (including actors, knowledge flows, and the strategic environment).......A number of studies have explored the interconnection between the foresight literature and the innovation system literature. This paper adds to these studies by investigating how theoretical elements of the innovation system approach can contribute to the design and practice of foresight processes...

  15. Service management for senior citizens by third sector organizations

    Miguel Arantes Normanha Filho

    2007-12-01

    Full Text Available This  study  intends  to  investigate  factors  related to  social  gerontology  and  the  new  society  conformation. The objective is to identify the current relation  between  third  sector  and  Brazilian population aging process (considering economical, demographic,  social, cultural and  familiar relation characteristics,  and service management  for the third age. For data collecting internet research was used, trying to identify third sector institutions that work which third age inside São Paulo City. Other kind  of  data  was  collected  through  interviews with  people  using  a  specific  script.  Researches on media, documental and bibliographic analysis complete the work. The results have showed that the third sector actions are incipient and this opens a new area for deeper studies

  16. Expatriate Cross-Cultural Training for China: Views and Experience of 'China Hands'

    Selmer, Jan

    2010-01-01

    Abstract: Purpose - The purpose of this paper is to examine empirically the views and experience of cross-cultural training (CCT) of experienced Western business expatriates ("China Hands") assigned to China. Design/methodology/approach - Data for this study were extracted from a mail questionnaire...... further highlight the need for more CCT for business expatriates destined for China. A clear majority of respondents preferred pre-departure training a few weeks before departing for China and only a few of them claimed that CCT would not have been useful at any time. Most of the China Hands thought...... that CCT improved core managerial activities and therefore could have helped them to become better managers in China. Practical implications - The views of experienced China Hands will be of use to a wide variety of management practitioners, given the competitive nature of the Chinese business environment...

  17. Perceived safety management practices in the logistics sector.

    Auyong, Hui-Nee; Zailani, Suhaiza; Surienty, Lilis

    2016-03-09

    Malaysia's progress on logistics has been slowed to keep pace with its growth in trade. The Government has been pressing companies to improve the safety of their activities in order to reduce society's loss due to occupational accidents and illnesses. Occupational safety and health is a crucial part of a workplace because every worker has to take care of his/her own safety and health. The main occupational safety and health (OSH) national policy in Malaysia is the enactment of the Occupational Safety and Health Act (OSHA) 1994. Only those companies which have excellent health and safety care have good quality and productive employees. This study investigated safety management practices in the logistics sector. The present study is concerned with the human factors to safety in the logistics industry. The authors examined the perceived safety management practices of workers in the logistics sector. The purpose was to identify the perception of safety management practices of Malaysian logistics personnel. Survey questionnaires were distributed to assess logistics personnel about management commitment. The quantitative method using the availability sampling method was applied. The data gathered from the survey were analysed using SPSS software. The responses to the survey were rated according to the Likert scale type, with '1' indicating strongly disagree and '5' indicating strongly agree. One hundred and three employees of logistics functions completed the survey. The highest mean scores were found for fire apparatus, prioritisation of safety, and safety policy. The results from this study also emphasise the importance of the management's commitment in enhancing workplace safety. Specifically, companies should maintain good relations between the employer and the employee to help reduce workplace injuries.

  18. Careerist Orientation and Organizational Citizenship Behavior in Expatriates and Non-Expatriates

    Adams, John W.; Srivastava, Abhishek; Herriot, Peter; Patterson, Fiona

    2013-01-01

    This study had three objectives. First, we examined the relationship between careerist orientation and organizational citizenship behavior (OCB). Second, we investigated the mediating role of life satisfaction in the relationship between careerist orientation and OCB. Third, we examined whether expatriate employees (those sent abroad on full-time…

  19. Acquired demographics and reasons to relocate among self-initiated expatriates

    Selmer, Jan; Lauring, Jakob

    2011-01-01

    Organizational expatriates, who have been assigned by their parent companies to the foreign location have been thoroughly investigated as compared to self-initiated expatriates, who themselves have decided to expatriate to work abroad. Consequently, much less is known about the latter type...... expatriate experience and seniority, as well as five individual reasons to expatriate: adventure/travel, career, family, financial incentives and life change/escape. The results indicated support for the research propositions, suggesting that self-initiated expatriates' (SIEs) reasons to expatriate differ...

  20. Strategic Brand Management in Hospitality Sector: How to Manage Co-branding in Hotels and Restaurants

    Ruhet Genc

    2010-10-01

    Full Text Available Companies in the hospitality sector (hotels, restaurants etc. aim to distinguish their brandimage and differentiate their product or service among the competitors by adopting particular brandstrategies since identifying a target customer base and understanding their needs and preferences areof primary significance for hospitality firms. The achievement of a distinguished designationnecessitates utilizing research based and strategic branding techniques and suggestions. One majorbranding strategy particularly for international firms is co-branding. Nevertheless, there are scarcestudies which examine the role of strategic co-brand management in the hospitality sector. Thisreview paper aims to critically discuss the current position of strategic co-branding in the hospitalitysector and possible problems involved in this issue. Recommendations for future research on cobrandingof hospitality firms within the strategic management paradigm are provided. Furthermore,managers in the hospitality sector are given suggestions for enhancing strategic management of cobrandingin hospitality and particularly in destination firms.

  1. Risk management in the energy sector; Energiesector verplicht tot risicomanagement

    Razzorenova, I.

    2006-06-15

    Within the framework of The International Financial Reporting Standards (IFRS) since January 1, 2005, energy companies are obliged to give account of their system of risk management. This tool can be used to monitor the new developments in this sector and to control the consequences. Deloitte studied how the risk management tool is used in 16 energy companies. [Dutch] In het kader van de International Financial Reporting Standards zijn energiebedrijven sinds 1 januari 2005 verplicht externe verantwoording af te leggen over het systeem van risicobeheersing, staat risicomanagement hoog op de agenda. Risicomanagement kan worden ingezet als een middel om deze ontwikkelingen en de consequenties ervan te inventariseren en beheersbaar te maken. Deloitte onderzocht bij 16 energiebedrijven hoe dit middel wordt ingezet.

  2. Understanding human resource management practices in Botswana's public health sector.

    Seitio-Kgokgwe, Onalenna Stannie; Gauld, Robin; Hill, Philip C; Barnett, Pauline

    2016-11-21

    Purpose The purpose of this paper is to assess the management of the public sector health workforce in Botswana. Using institutional frameworks it aims to document and analyse human resource management (HRM) practices, and make recommendations to improve employee and health system outcomes. Design/methodology/approach The paper draws from a large study that used a mixed methods approach to assess performance of Botswana's Ministry of Health (MOH). It uses data collected through document analysis and in-depth interviews of 54 key informants comprising policy makers, senior staff of the MOH and its stakeholder organizations. Findings Public health sector HRM in Botswana has experienced inadequate planning, poor deployment and underutilization of staff. Lack of comprehensive retention strategies and poor working conditions contributed to the failure to attract and retain skilled personnel. Relationships with both formal and informal environments affected HRM performance. Research limitations/implications While document review was a major source of data for this paper, the weaknesses in the human resource information system limited availability of data. Practical implications This paper presents an argument for the need for consideration of formal and informal environments in developing effective HRM strategies. Originality/value This research provides a rare system-wide approach to health HRM in a Sub-Saharan African country. It contributes to the literature and evidence needed to guide HRM policy decisions and practices.

  3. Management Control, Results-Oriented Culture and Public Sector Performance : Empirical Evidence on New Public Management

    Verbeeten, Frank H M; Speklé, Roland F.

    2015-01-01

    New Public Management (NPM) has been guiding public sector reform for over 25 years. Its position on the design of effective management control rests on three key ideas: (1) performance improvement requires a results-oriented culture that emphasizes outcomes rather than inputs or processes; (2)

  4. Cultural similarity and adjustment of expatriate academics

    Selmer, Jan; Lauring, Jakob

    2009-01-01

    The findings of a number of recent empirical studies of business expatriates, using different samples and methodologies, seem to support the counter-intuitive proposition that cultural similarity may be as difficult to adjust to as cultural dissimilarity. However, it is not obvious...... and non-EU countries. Results showed that although the perceived cultural similarity between host and home country for the two groups of investigated respondents was different, there was neither any difference in their adjustment nor in the time it took for them to become proficient. Implications...

  5. An Overview of Total Quality Management (TQM) practice in Construction Sector

    Likita, A. J.; Zainun, N. Y.; Rahman, I. Abdul; Awal, A. S. M. Abdul; Alias, A. R.; Rahman, M. Q. Abdul; Ghazali, F. E. Mohamed

    2018-04-01

    In construction sector TQM can be termed as a philosophy which guides construction professionals on the proper execution of construction projects in terms of quality. The aim of this paper is to discuss on quality management practice in construction sector. This paper evaluated five previous researches and the findings were discussed to find a conclusion of TQM practise in construction sector. The study found that TQM had been successfully practice in construction sector at Saudi Arabia, India, US and South Africa. Application of Artificial Neural Network (ANN) help to improve the implementation of TQM in construction sector. In conclusion, quality management practices will give better control of processes in construction sector.

  6. Progress in customer relationship management adoption: a cross-sector study

    Meadows, Maureen; Dibb, Sally

    2012-01-01

    Although customer relationship management (CRM) is widely used by organizations to capture and manage customer data, the process of implementation can be problematic. This article takes a multi-sector view of CRM implementation in three areas of the UK services sector: banking and finance; professional services; and the government/public sector. The study captures variations in CRM practice and implementation across these sectors, applying an existing framework of CRM implementation to tease ...

  7. Innovation Insights in the Danish Facility Management Sector

    Scupola, Ada

    Management (FM) has established itself as a key service sector, with a diverse and highly competitive market of FM contractors, in-house FM teams, FM suppliers, FM consultants, and professional FM institutions. Traditionally, innovation processes in service firms have often been characterised as being....... Results: The results show that for big service providers, innovation is a strategic activity and is conducted as a planned and systematic process. For FM service customer with their own FM department, the results are mixed: some of the FM departments have innovation as a strategic priority and clear...... innovation strategies while other FM departments do innovate without being aware that innovation is taking place. The “ICT Supplier/Consultants” are found to be innovative and their innovations are both driven by the user needs and by the desire to improve their competitiveness. Practical Implications...

  8. Coping with Fear of and Exposure to Terrorism among Expatriates.

    Beutell, Nicholas J; O'Hare, Marianne M; Schneer, Joy A; Alstete, Jeffrey W

    2017-07-19

    This paper examines existing research on the impact of terrorism on expatriate coping strategies. We consider pre-assignment fear of terrorism, in-country coping strategies, and anxiety and posttraumatic stress disorder (PTSD) associated with repatriation. The extant research is small but growing. Our model for expatriate coping at the pre-departure, in-country, and repatriation stages includes strategies specific to each stage. Preparation using proactive coping, systematic desensitization, problem and emotion focused coping, social support, and virtual reality explorations are recommended. Selecting expatriate candidates who are well-adjusted, emotionally intelligent, and possessing good coping skills is essential for successful assignments in terror-prone regions.

  9. Coping with Fear of and Exposure to Terrorism among Expatriates

    Nicholas J. Beutell

    2017-07-01

    Full Text Available This paper examines existing research on the impact of terrorism on expatriate coping strategies. We consider pre-assignment fear of terrorism, in-country coping strategies, and anxiety and posttraumatic stress disorder (PTSD associated with repatriation. The extant research is small but growing. Our model for expatriate coping at the pre-departure, in-country, and repatriation stages includes strategies specific to each stage. Preparation using proactive coping, systematic desensitization, problem and emotion focused coping, social support, and virtual reality explorations are recommended. Selecting expatriate candidates who are well-adjusted, emotionally intelligent, and possessing good coping skills is essential for successful assignments in terror-prone regions.

  10. Expatriate job performance in Greater China: Does age matter?

    Selmer, Jan; Lauring, Jakob; Feng, Yunxia

    to expatriates in Chinese societies. It is possible that older business expatriates will receive more respect and be treated with more deference in a Chinese cultural context than their apparently younger colleagues. This may have a positive impact on expatriates’ job performance. To empirically test...... this presumption, business expatriates in Greater Chine were targeted by a survey. Controlling for the potential bias of a number of background variables, results indicate that contextual/managerial performance, including general managerial functions applied to the subsidiary in Greater China, had a positive...

  11. Strategic management thinking and practice in the public sector: A strategic planning for all seasons?

    Johnsen, Åge

    2014-01-01

    This paper explores how strategic management thinking manifests itself in strategic management practice in the public sector. Mintzberg’s framework of 10 strategic management schools of thought is chosen for mapping strategic management thinking. The paper analyses a convenience sample of 35 strategic management processes, observation of an agency’s strategy reformulation process and interviews of managers in the public sector in Norway for informing the discussion. Strategic planning is heav...

  12. Implementing accountable management reforms in public sector : the difficult travel from intentions to effects

    Pettersen, Inger Johanne

    2000-01-01

    Over the last decade a number of management accounting practices and techniques have appeared to improve the quality and reliability of management accounting information in public sector. The aim of this paper is to gain more insight into the link between management accounting reforms and organizational learning and change in the hospital sector. Especially, the focus is put on the processes of defining, interpreting and sense-making of accounting information in this complex public sector man...

  13. Public sector's research programme on nuclear waste management

    Vuori, S.

    2000-06-01

    related to environmental impacts, social impacts and image issues. The Finnish programme has so far managed to keep the time schedule set as early as in 1983. The choice of location for a spent fuel repository is planned to be made by the end of 2000. The reasons for the successful implementation of the programme have presumably been the clearly defined division of responsibilities between the main actors in the field, and a commitment to keep the time schedule. In this overall context the role of the Public Sector's Nuclear Waste Management Programme has been to support authorities in their work. It appears that the research programme has been successful in this role. (orig.)

  14. Performance Contracting as a Performance Management Tool in the Public Sector in Kenya: Lessons of learning

    Hope, Kempe Ronald, Sr.

    2013-01-01

    The purpose of this article is to provide an assessment and analysis of public sector performance contracting as a performance management tool in Kenya. It aims to demonstrate that performance contracting remains a viable and important tool for improving public sector performance as a key element of the on-going public sector transformation…

  15. When selection ratios are high: predicting the expatriation willingness of prospective domestic entry-level job applicants

    Mol, S.T.; Born, M.P.; Willemsen, M.E.; van der Molen, H.T.; Derous, E.

    2009-01-01

    High expatriate selection ratios thwart the ability of multinational organizations to select expatriates. Reducing the selection ratio may be accomplished by selecting those applicants for entry level domestic positions who have expatriate aspirations. Regression analyses conducted on data from a

  16. Energy Data Management Manual for the Wastewater Treatment Sector

    Lemar, Paul [Resource Dynamics Corporation, McLean, VA (United States); De Fontaine, Andre [Dept. of Energy (DOE), Washington DC (United States)

    2017-12-01

    Energy efficiency has become a higher priority within the wastewater treatment sector, with facility operators and state and local governments ramping up efforts to reduce energy costs and improve environmental performance. Across the country, municipal wastewater treatment plants are estimated to consume more than 30 terawatt hours per year of electricity, which equates to about $2 billion in annual electric costs. Electricity alone can constitute 25% to 40% of a wastewater treatment plant’s annual operating budget and make up a significant portion of a given municipality’s total energy bill. These energy needs are expected to grow over time, driven by population growth and increasingly stringent water quality requirements. The purpose of this document is to describe the benefits of energy data management, explain how it can help drive savings when linked to a strong energy management program, and provide clear, step-by-step guidance to wastewater treatment plants on how to appropriately track energy performance. It covers the basics of energy data management and related concepts and describes different options for key steps, recognizing that a single approach may not work for all agencies. Wherever possible, the document calls out simpler, less time-intensive approaches to help smaller plants with more limited resources measure and track energy performance. Reviews of key, publicly available energy-tracking tools are provided to help organizations select a tool that makes the most sense for them. Finally, this document describes additional steps wastewater treatment plant operators can take to build on their energy data management systems and further accelerate energy savings.

  17. Construction Professionals Job Performance and Characteristics: A Comparison of Indigenous and Expatriate Construction Companies in Nigeria

    Henry Ndubuisi Onukwube

    2011-06-01

    Job performance is considered one of the most important constructs in human resources management because it helps to explain the value and utility that each employee adds to the organisation. The professionals in the Nigerian construction companies are not exception to the perceived low job performance rate within the industry. Extant literature points to the fact that job characteristics of employees can account for variance in their job performance rate.This study compares the job performance rate and job characteristics of construction professionals in indigenous and expatriate construction companies with a view to establish a relationship between job performance and job characteristics of construction professionals. A total of 762 questionnaires were collected and used for the study.  Eighty one (81 construction companies, 50 (62% indigenous and 31 (38% expatriate were selected using stratified random sampling technique. Data collected were analysed using mean item score, spearman rank correlation, linear regression analysis where appropriate. Findings of the study revealed that the relationship between job characteristics and job performance of construction professionals in construction companies in Nigeria is positive but low and the correlation coefficient is higher in expatriate construction companies. Based on the above finding, the study recommends that construction companies in Nigeria should endeavour and improve on their current core job dimensions (task significance, skill variety, task identity, autonomy and feedback inherent in various jobs designed within their respective organizations as this will constitute as one of the variants that will improve the job performance rate of construction professionals.

  18. The skills gap in nursing management in South Africa: a sectoral analysis: a research paper.

    Pillay, Rubin

    2010-03-01

    To identify competencies important for effective nursing management and to assess managers' proficiency therein. A lack of management capacity has been identified as the key stumbling block to health delivery in South Africa. Despite nursing managers being central to overcoming the challenges facing health care, there has been a paucity of research that empirically evaluates their skill levels. A survey was conducted among 171 senior nursing managers in South Africa using a self-administered questionnaire. Public sector managers assessed themselves as being relatively less competent than private sector managers. The largest skill gaps for public sector managers were for 'ethico-legal', 'task-related' and 'controlling' skills whereas those for private sector managers were for 'ethico-legal', 'health-related ' and 'task-related' skills. This research confirmed the lack of management capacity within the health sector and identified areas in which the skills deficit was most significant for both the public and private sectors. These findings reflect the needs of nursing managers and will be useful in the conceptualization, design and delivery of health management programmes aimed at enhancing management and leadership capacity in the health sector in South Africa.

  19. Cultural Novelty and Adjustment: Western Business Expatriates in China

    Selmer, Jan

    2006-01-01

    Western business expatriates in China. Three sociocultural adjustment variables were examined; general, interaction and work adjustment. Although a negative relationship was hypothesized between cultural novelty and the three adjustment variables, results of the hierarchical multiple regression analysis...

  20. Managerial competencies of hospital managers in South Africa: a survey of managers in the public and private sectors

    Pillay Rubin

    2008-02-01

    Full Text Available Abstract Background South Africa has large public and private sectors and there is a common perception that public sector hospitals are inefficient and ineffective while the privately owned and managed hospitals provide superior care and are more sustainable. The underlying assumption is that there is a potential gap in management capacity between the two sectors. This study aims to ascertain the skills and competency levels of hospital managers in South Africa and to determine whether there are any significant differences in competency levels between managers in the different sectors. Methods A survey using a self administered questionnaire was conducted among hospital managers in South Africa. Respondents were asked to rate their proficiency with seven key functions that they perform. These included delivery of health care, planning, organizing, leading, controlling, legal and ethical, and self-management. Ratings were based on a five point Likert scale ranging from very low skill level to very high skill level. Results The results show that managers in the private sector perceived themselves to be significantly more competent than their public sector colleagues in most of the management facets. Public sector managers were also more likely than their private sector colleagues to report that they required further development and training. Conclusion The findings confirm our supposition that there is a lack of management capacity within the public sector in South Africa and that there is a significant gap between private and public sectors. It provides evidence that there is a great need for further development of managers, especially those in the public sector. The onus is therefore on administrators and those responsible for management education and training to identify managers in need of development and to make available training that is contextually relevant in terms of design and delivery.

  1. General Adjustment Influence Factor of Malaysian Construction Expatriates Executives Abroad

    Zainol Halmi

    2016-01-01

    Full Text Available The success of Malaysian construction companies creates an opportunity to explore abroad. Past studies have shown that the difficulty of expatriates in adjusting to a new environment is the main aspect that leads to failure of assignments. The success in implementing an overseas assignment does not solely depend on an expatriate’s technical expertise. The adjustment issues such as the interaction with the host nationals, and adaptability to the host country’s culture also exert influence on the assignment. The research was conducted to identify the influence of executive expatriate general adjustment on assignment in host countries. The objective of the study was to identify adjustment influence factors relating to general adjustment abroad. Questionnaires were sent to Malaysian expatriate executives. Sixty four Malaysian expatriate executives from Malaysian construction companies overseas were involved in this study. The findings show interaction, social and living environment influences their adjustment during expatriation. Pre-departure training preparation aspects for expatriates is a good step before their departure to host countries.

  2. Supplier relationship management – anathema for the South African public procurement sector

    Micheline J. Naude; Intaher M. Ambe; René Kling

    2013-01-01

    The public sector is recognised as being one of the most important customer groups for many suppliers and service providers because of the volume of public expenditure. Supplier relationship management (SRM) is a necessary tool on which businesses in the public and private sectors rely. However, in the South African public sector, despite the intention to boost service delivery through efficient and effective supplier-management processes, the development of sound supplier relationships is a ...

  3. economies of private sector participation in solid waste management

    Prince Acheampong

    adopts that definition in the conduct of its censuses and by that, recorded eight .... Since the 1990s, private sector participation in public utilities and service .... The government of Ghana through the Urban Environmental and Sanitation ..... Framework Document: A Survey of Theoretical Issues on Private Sector Participation.

  4. Nexus Between Working Capital Management and Sectoral Performance

    Suman Talreja

    2018-03-01

    Full Text Available This study aims to examine the impact of aggressive working capital factors/policies on firms’ performance to improve the financial health. Random and Fixed Effect models estimated by taking annual data of two major sectors: automobile and food sectors from 2006 to 2016. According to the findings, aggressive investment factor/policy (AIF has a negative impact on gross operating income (GOI in both sectors while aggressive financing factor/policy (AFF has an adverse effect on GOI in the food sector and positive impact on GOI in the automobile sector. The results of this study should be of great importance to investors, creditors, and financial analysts, especially after the global financial crisis and the collapses of giant organizations worldwide.DOI: 10.15408/ess.v8i1.7075

  5. Crisis Management in the Health Sector: Qualities and characteristics of health crisis managers

    Manwlidou Zacharoula

    2009-01-01

    Full Text Available The rapidly evolving nature of today’s health systems and the need to adapt to modern demands,require that these systems are staffed with skilled health crisis managers. Based on that scenario, crisis managerswith good knowledge and training, adequate experience, as well as virtues of excellent organizational skills,operational planning, mental power and social sensitivity, can play a key role in dealing successfully with crisesin the health sector.

  6. Public sector energy management: A strategy for catalyzing energy efficiency in Malaysia

    Roy, Anish Kumar

    To date the public sector role in facilitating the transition to a sustainable energy future has been envisaged mainly from a regulatory perspective. In such a role, the public sector provides the push factors---enforcing regulations and providing incentives---to correct market imperfections that impede energy transitions. An alternative and complementary role of the public sector that is now gaining increasing attention is that of catalyzing energy transitions through public sector energy management initiatives. This dissertation offers a conceptual framework to rationalize such a role for the public sector by combining recent theories of sustainable energy transition and public management. In particular, the framework identifies innovative public management strategies (such as performance contracting and procurement) for effectively implementing sustainable energy projects in government facilities. The dissertation evaluates a model of sustainable public sector energy management for promoting energy efficiency in Malaysia. The public sector in Malaysia can be a major player in leading and catalyzing energy efficiency efforts as it is not only the largest and one of the most influential energy consumers, but it also plays a central role in setting national development strategy. The dissertation makes several recommendations on how a public sector energy management strategy can be implemented in Malaysia. The US Federal Energy Management Program (FEMP) is used as a practical model. The analysis, however, shows that in applying the FEMP model to the Malaysian context, there are a number of limitations that will have to be taken into consideration to enable a public sector energy management strategy to be effectively implemented. Overall the analysis of this dissertation contributes to a rethinking of the public sector role in sustainable energy development that can strengthen the sector's credibility both in terms of governance and institutional performance. In

  7. Development of Management Quality Assessment Methodology in the Public Sector: Problems and Contradictions

    Olga Vladimirovna Kozhevina

    2015-09-01

    Full Text Available The development management quality assessment methodology in the public sector is relevant scientific and practical problem of economic research. The utilization of the results of the assessment on the basis of the authors’ methodology allows us to rate the public sector organizations, to justify decisions on the reorganization and privatization, and to monitor changes in the level of the management quality of the public sector organizations. The study determined the place of the quality of the control processes of the public sector organization in the system of “Quality of public administration — the effective operation of the public sector organization,” the contradictions associated with the assessment of management quality are revealed, the conditions for effective functioning of the public sector organizations are proved, a mechanism of comprehensive assessment and algorithm for constructing and evaluating the control models of management quality are developed, the criteria for assessing the management quality in the public sector organizations, including economic, budgetary, social and public, informational, innovation and institutional criteria are empirically grounded. By utilizing the proposed algorithm, the assessment model of quality management in the public sector organizations, including the financial, economic, social, innovation, informational and institutional indicators is developed. For each indicator of quality management, the coefficients of importance in the management quality assessment model, as well as comprehensive and partial evaluation indicators are determined on the basis of the expert evaluations. The main conclusion of the article is that management quality assessment for the public sector organizations should be based not only on the indicators achieved in the dynamics and utilized for analyzing the effectiveness of management, but also should take into account the reference levels for the values of these

  8. What is a self-made expat? Self-disclosures of self-initiated expatriates

    Roth, Steffen; Dana, Léo-Paul

    2015-01-01

    The label expatriates is increasingly used by and applied to a growing number of persons who do not fit classical concepts of company-driven expatriation. While relevant research is engaged in establishing interaction with smaller samples of self- initiated expatriates, the present article represents netnography of a larger, international sample of self-designated self-initiated expatriates who, independently of any research intervention, engaged in an online conversation headlined “Self-Made...

  9. Managing Uncertainty and Risk in Public-sector Investments

    2007-04-30

    private sector, Capital Asset Pricing Models ( CAPM ) models provide valuation tools, of which the Black-Scholes equation is the most well known and...maximized mean of discounted cash flows on the assumption that the risk to underlying investment options can be replicated by assets in a financial... assumptions seldom apply for large-scale infra-modernization programs, in either the public or the private sector. In addition, NPV investment is

  10. An Investigation of Conflict Management in Public and Private Sector Universities

    Din, Siraj ud; Khan, Bakhtiar; Rehman, Rashid; Bibi, Zainab

    2011-01-01

    The purpose of this paper is to gain an insight into the conflict management in public and private sector universities in Khyber Pakhtunkhwa, Pakistan. To achieve the earlier mentioned purpose, survey method was used with the help of questionnaire. In this research, impact of university type (public and private sector) was examined on the conflict…

  11. Innovation Management of SMEs in the Creative Sector in Flanders and the Netherlands

    Ysabel Nauwelaerts; Iris Hollaender

    2011-01-01

    SMEs represent a very important part of the European economy today, and within this SME group the creative sector is recently one of the fastest growing sectors. Our paper studies the innovation management of 105 creative SMEs in Flanders and the Netherlands, based on the innovation diagnostic

  12. How do ICT project managers manage project knowledge in the public sector? An empirical enquiry from the Victorian Public Sector in Australia

    Yakub Karagoz

    2016-10-01

    Full Text Available Projects are temporal organisation forms that are highly knowledge-intensive and play an important role in modern public (and private sector organisations. The effective and efficient creation, dissemination, application and conservation of relevant knowledge are a critical success factor in the management of projects. Yet, project management (PM and knowledge management (KM are two distinct disciplines. This paper explores the relationship between PM and KM by analysing the literature at the intersection of those disciplines and presenting the empirical results of a case study of the Victorian Public Sector (VPS in Australia. A series of 14 interviews were conducted to explore how ICT project managers manage project knowledge across the departments of the VPS. Findings show a strong preference among the participants for informal, face-to-face interactions and agile approaches to facilitate knowledge transfer and creation in ICT project environments.

  13. An overview of multidimensional factors influencing effective performance of expatriates

    R. Arthi

    2015-01-01

    Full Text Available In the era of rapid globalization, every kind of business and commercial trading calls for a massive exchange of ideas, products, personnel, infrastructure, and development resources across the world. Today's highly competitive global business environment sets the platform for international employee assignments, wherein people possessing the required knowledge base and motivation, move across international boundaries. The purpose of the study is to identify various factors that might influence the expatriates during their foreign assignments. The study gains significance by attempting to understand the cultural challenges and intangible barriers that might exist in a new cultural setting and which might impede the performance of expatriates. The analysis is based on the review of approximately fifty existing papers. The study finally highlights the key factors that make the expatriates perform better in their new working environment.

  14. Going abroad to play: Motivations, challenges, and support of sports expatriates

    van Bakel, Marian; Salzbrenner, Susan

    Professional athletes moving abroad for their career is a novel phenomenon in IHRM. This exploratory paper charts the motives of sports expatriates to move abroad to play, as well as adjustment challenges and support. A survey was conducted with 108 sports expatriates in 12 different sports....... Our paper contributes to the literature because it is one of the first studies focusing on sports expatriates from an international HR perspective. Our study provides information on a vulnerable group of expatriates; they are young in age and under extreme performance pressure. Sports expatriates need...

  15. Effective Life Cycle Management in SMEs: Use of a Sector-Based Approach to Overcome Barriers

    Helene Seidel-Sterzik

    2018-01-01

    Full Text Available One approach to incorporate sustainability in organisations is the implementation of life cycle management (LCM. LCM involves sharing responsibility for addressing environmental impacts across the entire supply chain of products and services, extending from raw material extraction to end-of-life of the product. The New Zealand primary sector relies heavily on natural resources and provides about 70% of the country’s export revenue. Most companies in primary industry sectors in New Zealand are small and medium-sized enterprises (SMEs. Successful sector-wide uptake of LCM can potentially facilitate effective measurement and management of environmental impacts caused by this sector. The aim of this research was to identify the barriers and enablers to successful LCM uptake by New Zealand primary sector SMEs within a sector-based context. An extensive review of the literature was undertaken in the areas of change management for SMEs and supply chain management. The main factors influencing successful LCM uptake include owner/manager influence, environmental culture, resource availability, future orientation, knowledge of environmental issues, market requirements, geographical separation of production and consumption, awareness of own environmental issues and communication/information sharing. This paper forms the basis for future research and development of tools for the effective implementation of sector based approaches to LCM in the primary industry. The results of this research include a capability maturity model and the development of a cloud based platform for collaboration and communication around LCM.

  16. Project management methodology in the public and private sector: The case of an emerging market

    Azamat Oinarov

    2017-03-01

    Full Text Available Application of project management methodologies in different countries is varied. The preference of a particular methodology largely depends on the specific features of a project management system in use. The aim of the paper is to draw the attention of project-involved readers to the need to develop, not a guide, but a specific project management methodology for projects in the public-private sector. The objective pursued by the paper is to provide useful recommendations for improving the existing methodologies on project management in the public-private sector. Kazakhstan’s experience in implementing project management methodologies in its public sector is sporadic while its private sector uses of modern methodologies build on external investor proven practices. At the background of the low exposure of the public sector to the best of project management methodologies, the paper reviews existing international project management methodologies and develops useful recommendations on the methodology, most suitable for a developing country’s public-private sector, on Kazakhstan’s example.

  17. R+D management in the electrical sector

    Azuara, J.A.

    1997-01-01

    Research and development activities have a lot to say in the energy technology debate. In view of the strategic dimension of energy in development societies, the author defends the need to strengthen research in the electrical sector to make it possible for current technologies to evolve and generation processes to be studied as from innovating materials and systems. (Author)

  18. Formulating an effective higher education curriculum for the Australian waste management sector

    Davis, G.

    2008-01-01

    This paper reviews and discusses the current literature relating to the drivers and barriers for a successful waste management curriculum at higher education level. The intention is to use this review to advise educational standards within the tertiary education sector so as to meet industry requirements. The paper presents a review of the UK's system for education and training within the waste management sector over the past decade, and discusses in what ways this approach could be successfully applied to the Australian sector. The paper concludes with a rationale for current research being undertaken within Australia, which seeks to identify which curriculum and pedagogic approaches are best suited for developing the skills of effective waste management practitioners both within the industry and for those graduating from higher education. The case made is that there is an absence of clear standards, educational provisions and certification for this growing industry within Australia, which inhibits the development of an effective waste management sector

  19. The new expatriates postcolonial approaches to mobile professionals

    Fechter, Anne-Meike

    2013-01-01

    While scholarship on migration has been thriving for decades, little attention has been paid to professionals from Europe and America who move temporarily to destinations beyond 'the West'. Such migrants are marginalised and depoliticised by debates on immigration policy, and thus there is an urgent need to develop nuanced understanding of these more privileged movements. In many ways, these are the modern-day equivalents of colonial settlers and expatriates, yet the continuities in their migration practices have rarely been considered. The New Expatriates advances our understanding of contemp

  20. Specific work-life issues of single and childless female expatriates: An exploratory study in the Swiss context

    Salamin Xavier

    2015-01-01

    Work life balance has been identified as a key challenge in expatriation which impacts both private and professional spheres. Especially for women work and private life issues have been found to be particularly exacerbated abroad. Up until today research on work life interface in the expatriation context has focused on expatriates relocating with a family. However single expatriates represent a non negligible proportion of the expatriate population and their work life experiences remain large...

  1. Management skills as competitive advantage. The case of public sector in Córdoba (Spain

    Francisco Javier Pereda Pérez

    2014-05-01

    Full Text Available Purpose: To analyze the assessment of management skills in the public sector of Cordoba (Spain, trying to find out the possible relationship or influence between the administration of belonging to a set of management skills.Design/methodology/approach: Initial Theoretical study on the public sector, public management and managerial skills, conducting fieldwork affecting four administrations and application of statistical techniques contrast, which, finally, the analysis of their results and the conclusions drawn from them.Findings and Originality/value: The findings of an investigation into the management skills in the context of the public sector in the Province of Córdoba (Spain are presented. At present the personal, interpersonal and managerial skills to manage, are becoming increasingly important in companies and organizations. The strong commitment to the development of management skills becomes a true competitive advantage capable of leading business improvement processes in organizations, especially those in which the human resource is crucial, as is the case of the public sector.Research limitations/implications: To progress in research on management skills in the public sector, it would be desirable to develop more sector research to comparative studies the results of which lead to the establishment of specific labor policies aimed at improving the selection of public employees, developing training policies that emphasize the enhancement of skills and a true career based on merit and efficient performance.Social implications: The selection, training and development of public employees, and greater give greater importance to human resource processes in which the skills and competencies should fill the role they need.Originality / value: The better knowledge of the public sector, the importance of having competent public managers , and basically point out the critical importance of developing leadership skills at all levels

  2. Innovation, Management and Sustainability - change processes in the food service sector

    Kristensen, Niels Heine; Dahl, Astrid; Mikkelsen, Bent Egberg

    2005-01-01

    Kristensen NH, Thorsen AV, Dahl A, Engelund EH, Mikkelsen BE (2005): Innovation, Management and Sustainability - change processes in the food service sector. Chapter in "Culinary Arts and Sciences V - Global and National Perspectives". Bournemouth University. ISBN 1-85899-179-X......Kristensen NH, Thorsen AV, Dahl A, Engelund EH, Mikkelsen BE (2005): Innovation, Management and Sustainability - change processes in the food service sector. Chapter in "Culinary Arts and Sciences V - Global and National Perspectives". Bournemouth University. ISBN 1-85899-179-X...

  3. Quality management techniques in public sector organizations: the role of managerial autonomy and organizational culture

    Demuzere, Sara; Verhoest, Koen; Bouckaert, Geert

    2008-01-01

    According to NPM, more effective and efficient public services can be delivered if public sector organizations are granted more managerial autonomy and if they use various (private sector) management techniques. To date, only very limited attention has been paid to the link between managerial autonomy and the use of management techniques. With this study, we seek to fill this gap in the extensive NPM literature by examining the extent to which managerial autonomy has an effect on the use of m...

  4. Living under harsh conditions - finding your way as a public sector manager

    Rasmussen, Jørgen Gulddahl; Larsen, Mette Vinther

    2014-01-01

    Harsh conditions for executing management can be a sensible interpretation of the daily managerial work for many public sector managers. This is an argument we, based on teaching and research, rely on from talking with a considerable number of managers in Danish municipalities, regions, state, un...

  5. Leadership Strategies of Performance Measures Impacts in Public Sector Management: A National Content Analysis.

    Kubala, James Joseph

    A quantitative and qualitative study examined three leadership strategies found in performance-based management (human resource, scientific management and political strategies used in public sector management); a framework by which performance measurement (PM) supports leadership strategies; and how the strategies impact PM. It examined leadership…

  6. Fuel Consumption Management in the Transportation Sector in Iran

    Dastjerdi, Aliasghar M.; Araghi, Bahar Namaki

    2011-01-01

    Energy consumption in the transportation sector in Iran is significantly higher than global norms and standards which caused some issues including wasting national resources, deteriorating air quality, GHG emissions etc. The major purpose of this paper is to introduce practical policies, strategies...... and technologies to reduce liquid fuel consumption known as a dominant source of energy in transport sector in Iran. Since, the road subsector has the major share in consuming liquid fuel amongst others, more attention is given to the methods for reducing consumption in this subsector. The relating policies...... and actions were classified by optimization measures according to four separate categories as follows; “Optimization of Supply of Transportation Services”, “Optimization of Transport Demand”, “Optimization of Energy Consumption” and “Optimization of Car Manufacturing”....

  7. Managing Career Development in the Not for Profit Sector

    Maher, Chi

    2009-01-01

    This paper provides a report on a pilot study that was conducted to inform a DBA research project. It will investigate employee perceptions of their career development in the not-for-profit (NFP) sector. Theoretical and empirically based literature searches were conducted on career development for this study. Some researchers argue that the old career model (which involves an employee working for an organisation and committed to the organisation and in turn, the organisation offers the employ...

  8. Cyber risk management in the Finnish healthcare sector

    Hellstén, Hanne

    2018-01-01

    Advances in technology and digitalization have been widely adopted by Finnish healthcare organizations. This development has led to improvements in the efficiency and outcomes of patient care, but has also exposed healthcare providers to new kinds of risks. Cyber risks are becoming an increasingly common occurrence in the healthcare sector, and can lead to serious consequences for patients and organizations alike. The significance of cyber risks within healthcare has been projected to grow...

  9. Practices regarding hospital waste management at public and private sector hospitals of Lahore

    Mahmood, S.; Din, N.U.; Mohsin, J.

    2011-01-01

    Health care (Biomedical) waste is a term used for all waste arising from health care establishments. In most of health care centers of Pakistan, including Lahore, hospital wastes are simply mixed with the municipal waste in collecting bins at road-sides and disposed off similarly. Proper Management of biomedical waste, especially the hazardous one, being produced in hospital settings is important in terms of their ability to cause harm to the related per-sons and the environment as well. To Observe and compare the practices regarding Hospital Waste management of the public sector hospital with private sector hospital. Descriptive, Cross sectional. Methodology: Standardized checklist was used to assess the practices of nursing and sanitary staff. Practices regarding waste segregation were same at both hospitals. While practices regarding waste collection and transportation were better at The Children's Hospital. Public sector hospital has, paradoxically, better practices regarding hospital waste management in comparison to private sector hospital. (author)

  10. Risk management in public sector construction projects: Case ...

    a project environment. Since projects are complicated, experience ... work, delays trigger cost overruns in construction projects (African. Development Bank ..... quantity surveying, contract management, and engineering. Table 4: Research ..... professionals at the business and operational levels of construction management.

  11. MANAGING HUMAN FACTORS IN IMPLEMENTING ELECTRONIC DOCUMENT SYSTEM IN THE PUBLIC SECTOR

    TOMS LEIKUMS

    2012-05-01

    Full Text Available Document management underlies the activities of almost every organization. Correctly managed correspondence and organized document circulation characterize successful performance particularly in the public sector organizations. Even though production of documents itself is not the main task of governmental institutions, document creation and processing are crucial processes for the provision of basic functions in public sector. In the 21st century it gets more important to use the new possibilities offered by modern technologies, including electronic document management. Public sector itself is a heavy bureaucratic apparatus in the need of elasticity and ability to change its working processes and habits in order to gradually switch to the digital environment. Western European countries have already turned to electronic document management whilst most of the Eastern European countries, including Latvia, have just recently started a gradual electronization of document circulation. When implementing electronic document management systems in the public sector organizations, it often comes to resistance of the staff and unwillingness to change the accustomed methods of work – paper format document circulation. Both lower level staff and higher level managers put obstacles to electronic document management. In this article author inspects cases of successful practice and analyses possible action mechanisms that could convince public sector personnel of advantages of electronic document circulation and prepare them to switch to work with digital documents.

  12. INFORMAL AND FORMAL SECTORS PARTNERSHIP IN URBAN WASTE MANAGEMENT (Case Study: Non-Organic Waste Management in Semarang

    Djoko Indrosaptono

    2014-01-01

    Full Text Available Normal 0 false false false IN X-NONE X-NONE The urban waste management is still crucial issues in most regions in Indonesia. Urban waste is considered as a cultural issue because of its impact on various life factors , especially in big cities such as Jakarta, Semarang, Surabaya, Bandung, Palembang and Medan. Currently, the average productivity of the urban waste is 0.5 kg / capita / day. If this is multiplied by number of people in some cities in Java and Bali, the total waste will reach about 100,000 tons / day. This number will still increase by increasing population growth. Therefore, the urban waste management is very important for cities in Indonesia, alhough currently not many cities applied the urban waste management system. Urban waste management in Indonesia is not merely caused by formal sector, but it is also supported by informal sector in reducing daily production waste up to 30%. The informal sector management is mainly conducted by sorting the waste to recycleable or not. The recycleable waste is then sold back to the mills to be converted to other valuable products. This reserach was aimed to evaluate the partnership between formal and informal sector in reduction of waste production in Semarang city through urban waste management system. The research about informal sector was conducted by communal interaction and qualitative analysis focusing at Semarang City especially at Old Town area. The research has provided substantive knowledge of informal sector partnerships and formal sector in urban waste management with case inorganic waste management in the city of Semarang through 3R (recycle, reuse and reduce knwoledge management. Basic knowledge of the structure / surface is characterized by empirical knowledge which was easily caught by the direct perspective of human. Middle knowledge could be adjusted to different loci

  13. Adjustment of Business Expatriates in Greater China: A Strategic Perspective

    Selmer, Jan

    2006-01-01

    Research has found that due to similarities, firms which have gained business experience elsewhere in Greater China may exhibit relatively better performance in mainland China. Hence, the experience of business expatriates could be of strategic importance for the expansion path of their firms...

  14. 26 CFR 20.2107-1 - Expatriation to avoid tax.

    2010-04-01

    ... principal purpose) the avoidance of Federal income, estate, or gift tax. Section 301(b) of the Immigration... 26 Internal Revenue 14 2010-04-01 2010-04-01 false Expatriation to avoid tax. 20.2107-1 Section 20... GIFT TAXES ESTATE TAX; ESTATES OF DECEDENTS DYING AFTER AUGUST 16, 1954 Estates of Nonresidents Not...

  15. Malawian impressions of expatriate physicians: A qualitative study ...

    Background: In many low-income countries, including Malawi, expatriate physicians serve diverse roles in clinical care, education, mentorship, and research. A significant proportion of physicians from high-income countries have global health experience. Despite the well-known benefits of global health experiences for ...

  16. Motivations and Experiences of Expatriate Educators in South Korea

    Oliver, Nicolette

    2009-01-01

    This research is a qualitative case study of native English instructors at the Gyeonggi-do Institute for Foreign Language Education (GIFLE) in South Korea. A literature review of issues regarding expatriate educators is included. The guiding questions for this study include why these instructors chose to become educators, move to South Korea, and…

  17. Women Expatriate Leaders: How Leadership Behaviors Can Reduce Gender Barriers

    Speranza, Carly

    2017-01-01

    Multinational organizations that have integrated female expatriates into their leadership ranks have experienced a number of benefits; yet, many organizations are hesitant to send females overseas because they perceive that women will have difficulty in the cross-cultural environment. This study contributes to the limited body of work on female…

  18. Epidemiology of hepatitis B infection among expatriates in Nigeria

    Cobelens, Frank G. J.; van Schothorst, Henk J.; Wertheim-van Dillen, Pauline M. E.; Ligthelm, Robert J.; Paul-Steenstra, Ineke S.; van Thiel, Pieter P. A. M.

    2004-01-01

    Adult expatriates in countries where hepatitis B virus (HBV) is highly endemic have an increased risk of HBV infection, but little is known about risks to their children or about patterns of spread. The epidemiology of HBV infection was studied among 124 unvaccinated Dutch missionaries and family

  19. Cross-cultural training for Dutch expatriates going to India

    Zolingen, S.J. van; Essers, C.; Vermeer, L.

    2012-01-01

    The aim of this study is to gain insight into the challenges encountered by Dutch expatriates during their stay in India and into how Cross-Cultural Training (CCT) can be improved to help them handle these challenges adequately. For this explorative, in-depth study, CCT was split into five areas:

  20. Saving, efficiency and management of electric sector demand

    Sanchez de Tembleque, L. J.

    2007-01-01

    Spanish economic model of development is based on energy consumption, and its main source is imported fossil fuels, which have some environmental and scarcity consequences in the mid term, among others. These problems could be reduced in two ways: economic activity reduction or energy efficiency improvement. In the presence of these possibilities, It may be desirable to bet for saving and energy efficiency, to maintain the economic development. This assignment analyzes the main available regulatory and social mechanisms to promote saving and energy efficiency in the power sector, like systems to internalize social costs in the electricity price, efficiency standards, and encourage the new saving culture. (Author) 15 refs

  1. Lessons from the business sector for successful knowledge management in health care: a systematic review.

    Kothari, Anita; Hovanec, Nina; Hastie, Robyn; Sibbald, Shannon

    2011-07-25

    The concept of knowledge management has been prevalent in the business sector for decades. Only recently has knowledge management been receiving attention by the health care sector, in part due to the ever growing amount of information that health care practitioners must handle. It has become essential to develop a way to manage the information coming in to and going out of a health care organization. The purpose of this paper was to summarize previous studies from the business literature that explored specific knowledge management tools, with the aim of extracting lessons that could be applied in the health domain. We searched seven databases using keywords such as "knowledge management", "organizational knowledge", and "business performance". We included articles published between 2000-2009; we excluded non-English articles. 83 articles were reviewed and data were extracted to: (1) uncover reasons for initiating knowledge management strategies, (2) identify potential knowledge management strategies/solutions, and (3) describe facilitators and barriers to knowledge management. KM strategies include such things as training sessions, communication technologies, process mapping and communities of practice. Common facilitators and barriers to implementing these strategies are discussed in the business literature, but rigorous studies about the effectiveness of such initiatives are lacking. The health care sector is at a pinnacle place, with incredible opportunities to design, implement (and evaluate) knowledge management systems. While more research needs to be done on how best to do this in healthcare, the lessons learned from the business sector can provide a foundation on which to build.

  2. The skills gap in nursing management in the South African public health sector.

    Pillay, Rubin

    2011-01-01

    Nurse managers are central to health delivery in South Africa. However, there is a paucity of research that analyzes their competence to successfully discharge their managerial role. To identify the competencies perceived to be important for effective nursing management in the South African public sector and the managers' self-assessed proficiency in these. A cross-sectional survey using a self-administered questionnaire. 215 senior nursing managers at South African public sector hospitals. Respondents rated the level of importance that 51 proposed competencies had in their job and indicated their proficiency in each. Public sector managers ranked controlling as the most important competency, followed by leading, organizing, and self-management. Health/clinical skills, planning, and legal/ethical competencies were ranked as being relatively less important. They assessed themselves as being most competent in self-management, followed by planning, controlling, leading, and specific health skills. The competency gap was the largest for legal/ethical issues, organizing, and controlling. The competency gap for planning and self-management was relatively smaller. This research confirms that there is a lack of management capacity within the public health sector and also identifies the areas in which the lack of knowledge or skills is most significant. © 2011 Wiley Periodicals, Inc.

  3. The development of a talent management framework for the private sector

    Ebben S. van Zyl; Rose B. Mathafena; Joyce Ras

    2017-01-01

    Orientation: Talent management is a strategic priority especially for profit-generating organisations in the private sector. Limited research has been conducted on the theoretical development of talent management. The need for talent management is also triggered by a need to align and integrate people management practices with those of the organisation in order to achieve strategic execution and operational excellence. Research purpose: The primary aim of the study was to develop a talent...

  4. Environmental management in sugar-energy sector: a comparative analysis

    Andréia Marize Rodrigues

    2014-11-01

    Full Text Available With the rise of the environmental variable in the business environment, companies started to give greater attention to strategies and practices focused on the rational use of natural resources and minimize the environmental impacts of their business operations. Many productive sectors stood out in the reflections on production and the environment, as is the case of the sugar energy industry, which constitutes a sector with a highly demanding industrial activity of natural resources, whether as sources of inputs as depositories of waste production. Thus, the aim of this paper is a comparative analysis of environmental practices of two sugar energy plants, both from the point of view of their operational strategy and regarding the suitability of the disposal of waste generated by the industrial area. It was concluded that, although many practices adopted by businesses are analogous, one of the studied plants have distinctive environmental performance, because of the increased attention given to the implementation of environmental practices and especially the inclusion of the environmental variable in their strategies.

  5. Illusion or delusion--Lean management in the health sector.

    McIntosh, Bryan; Sheppy, Bruce; Cohen, Ivan

    2014-01-01

    There has been considerable interest in the implementation of practices imported from manufacturing into healthcare as a solution to rising healthcare spending and disappointing patient safety indicators. One approach that has attracted particular interest is Lean management and the purpose of this paper is to engage with this topic. Secondary research. Despite widespread enthusiasm about the potential of Lean management processes, evidence about its contribution to higher organisational performance remains inconsistent. This paper engages with the major Lean concepts of operations management and human resource management, including just-in-time, total quality management, total productive maintenance and does not engage in-depth with concepts related to employee empowerment, and training This paper contributes to the organisational management literature in healthcare by showing that although Lean management seems to have the potential to improve organisational performance it is far from a panacea against under performing hospitals. It informs policy making by suggesting that a progressive managerial philosophy has a stronger impact on healthcare performance than the adoption of practices from any particular managerial approach. This paper provides a critical evaluation of the impact of Lean practices in informing healthcare policy. The paper contributes to the organisational management literature in healthcare by showing that even though Lean management in healthcare appears to have the potential to improve organisational performance; there remain problems with its application.

  6. 470 Teamwork Effectiveness in the Financial Management Sector ...

    2015-08-27

    Aug 27, 2015 ... Principles, theoretical concepts and factors affecting ... Keywords: Team, Teamwork, Effectiveness, Financial, Management,. Companies, Strategic ..... The response rates were higher from the Accounting, Client Service and.

  7. Assessing the role of informal sector in WEEE management systems: A System Dynamics approach.

    Ardi, Romadhani; Leisten, Rainer

    2016-11-01

    Generally being ignored by academia and regulators, the informal sector plays important roles in Waste Electrical and Electronic Equipment (WEEE) management systems, especially in developing countries. This study aims: (1) to capture and model the variety of informal operations in WEEE management systems, (2) to capture the dynamics existing within the informal sector, and (3) to assess the role of the informal sector as the key player in the WEEE management systems, influencing both its future operations and its counterpart, the formal sector. By using System Dynamics as the methodology and India as the reference system, this study is able to explain the reasons behind, on the one hand, the superiority of the informal sector in WEEE management systems and, on the other hand, the failure of the formal systems. Additionally, this study reveals the important role of the second-hand market as the determinant of the rise and fall of the informal sector in the future. Copyright © 2015 Elsevier Ltd. All rights reserved.

  8. Electronic records management in the public health sector of the ...

    Ngulup

    Document and Records Management System, medical records, service delivery, public ... standard operating procedures and formal methodologies for managing .... cords is the “information which is generated electronically and stored by means of a computer ..... This is because the disadvantages of one instrument are the.

  9. affordable management of hiv infection in the private sector

    Management (Pty) Ltd (PBM) has developed a comprehensive programme ('Aid for AIDS') to allow for reimburseme.ilt of all aspects of treatment of HIV/ AIDS. Its aim is to facilitate clinical and financial management of HIV infection and to reimburse the most ... pharmacists and hospitals deal directly with the unit, HIV- positive ...

  10. Information and Communication Technologies Management and Nigerian Banking Sector Liquidity

    John N. N. Ugoani

    2017-09-01

    Full Text Available The study sought to explore the relationship between ICTs management and NBS liquidity. ICTs management helps the business to effect proper planning, coordinating, controlling and decision-making. Liquidity is important for banks to meet the demands of customers and a means of public confidence. The Internet connectivity in the NBS discouraged incentives for manipulations and other inefficiencies that characterized the paper and pen banking of the pre-reform era. The e-FASS approach and heavy investments and application of quality ICTs management by banks restored national and international confidence in the NBS which in a great measure, helped to lure back capital and liquidity into the system. Previous studies have found positive relationship between ICTs management and business productivity, bank profitability and economic growth. Through theoretical and empirical results this study found a high positive relationship between ICTs management and NBS liquidity.

  11. PROBLEMS AND OBSTACLES IN CREDIT RISK MANAGEMENT IN INDIAN PUBLIC SECTOR BANKS

    RENU ARORA

    2014-10-01

    Full Text Available This paper evaluates the credit risk management (CRM practices of Indian public sector banks in grant of commercial loans to find the grey areas which need review and restructuring to improve banks’ asset quality. Based on literature review, a conceptual model of credit risk management systems for commercial loans, of Indian public sector banks, has been developed. This model has been used to underline the problems areas and obstacles in credit risk management through comparison of large and small banks. The empirical comparison of CRM practices of Indian public sector banks has resulted into emergence of various grey areas, like insufficient training, data management, inappropriate IT support, system disintegration, inconsistent rating approaches, which need immediate attention and if tackled properly, can reduce their non-performing assets.

  12. Intercultural Training for Business Expatriates: Cultural-Specific Training Needs of US Business Expatriates on Assignment to Taiwan

    Chien, Tien-Chen; McLean, Gary N.

    2004-01-01

    US companies' expansion across political boundaries requires personnel to work in foreign facilities with vastly different local cultures. Intercultural training facilitates adjustment to the foreign environment and improved interaction with host country nationals. This study assessed US expatriates and their Taiwanese colleagues and identified…

  13. International perceptions of an integrated, multi-sectoral, ecosystem approach to management

    Marshak, Anthony R.; Link, Jason S.; Shuford, Rebecca

    2017-01-01

    The Ecosystem Approach to Management (EAM) has emerged over the past decades, largely to promote biodiversity conservation, and more recently sectoral tradeoffs in the management of marine ecosystems. To ascertain the state of practice of EAM operationalization, a workshop was held, which include...

  14. The root causes of ineffective and inefficient healthcare technology management in Benin public health sector

    Houngbo, T.; Zweekhorst, M.B.M.; Bunders- Aelen, J.G.F.; Coleman, H.L.S.; Medenou, D.; Dakpanon, L.Y.; de Cock Buning, Tjard

    2017-01-01

    This study aims to identify the root causes and solutions of main problems facing Healthcare Technology Management in Benin׳s public health sector. Conducted in Benin from 2008 to 2010, two surveys were used with key actors in Healthcare Technology Management. The first survey was based on 377

  15. Supplier relationship management – anathema for the South African public procurement sector

    Micheline J. Naude

    2013-07-01

    Full Text Available The public sector is recognised as being one of the most important customer groups for many suppliers and service providers because of the volume of public expenditure. Supplier relationship management (SRM is a necessary tool on which businesses in the public and private sectors rely. However, in the South African public sector, despite the intention to boost service delivery through efficient and effective supplier-management processes, the development of sound supplier relationships is a challenge. The purpose of this article is to provide insight into supplier-relationship challenges and to suggest a framework for implementing SRM in the South African public sector. The research presented is based on a survey using both descriptive and exploratory research. Data were gathered through semi-structured interviews with 15 participants at eight institutions in KwaZulu-Natal. Purposive sampling techniques were used. The findings reveal that the main supplier-related challenges that handicap procurement practices in the province are a lack of experience, a lack of affirmable suppliers, threats and bribes, a lack of integrity, an inability to meet delivery deadlines and quality issues. The findings further reveal that supplier relationships in the public sector are of a transactional nature. A five-stage framework is therefore recommended for implementing SRM in the South African public sector and in order to assist government procurement officials to reap the benefits of SRM whilst supporting the requirements of public-sector procurement.

  16. Some aspects of environmental management in energy - sector

    Burlacu, M.; Burlacu, N.

    1996-01-01

    Environmental protection issues have exceeded the national borders, they became global. Thus it is necessary to elaborate a unique environmental policy, which will have to take into consideration all the economic aspects of the energy sector in connection with the regional pollution impacts. Energy production units are sever sources of damaging of the environment and that's why it is necessary to implement methods, techniques and environmental managerial instruments. Thus, to ensure a motivational basis for any environmental investment a as complete as possible data supply concerning the air, water and land pollution is needed. This task implies the consideration of all the controllable phenomena and processes dynamics which result in necessity of undertaking the corresponding investigations. The results of this activity are presented in this paper. (author). 1 fig., 5 tabs

  17. Innovation in Public Sector Management Control Systems in the Context of New Public Management: A Case of an Australian Public Sector Organization

    Anup Chowdhury

    2016-01-01

    Full Text Available This study is about the exploration of innovative management control systems in the context of New Public Management (NPM initiatives. NPM initiatives created the changes to the structure and processes of public sector organizations with the objective of getting them to run better. A government department in the Australian Capital Territory (ACT has been selected as the field for investigation. This study draws on a single theoretical perspective, Giddens’s structuration theory to understand the management control systems evolved in the researched organization. Qualitative research methodology is applied to obtain a better understanding of the phenomena. Case-based research method is used in developing a complete understanding of the relative role of controls in the management of organizational performance. In this study, it is argued that the researched organization has adopted various management control tools to improve its performance and demonstrate transparency and accountability. Some of the control tools it has adopted are the innovations in the public sector. It appears from the case that these adopted management control tools forced the researched organization towards better performance supporting the rationale of adopting New Public Management practices.

  18. Impact of Customer Relationship Management on Customer Loyalty, Customer Retention and Customer Profitability for Hotelier Sector

    Sandra-Dinora Orantes-Jiménez; Graciela Vázquez-Álvarez; Ricardo Tejeida-Padilla

    2017-01-01

    Since the entrance of strategies oriented to marketing relational in Hotelier Sector, the traditional way of travel agents and other representatives arranging hospitality services for hotel and travel reservations has changed. The strategies oriented to customer relationship management are a relatively new area of specialty loyalty marketing in the hotel and hotelier sector, with advancements being made constantly. The use of this type of strategy can allow hoteliers or companies to tailo...

  19. Applying strategic management theories in public sector organizations

    Hansen, Jesper Rosenberg; Ewan, Ferlie

    2016-01-01

    This article discusses the utility of two different strategic management theories in different types of public organizations including contemporary New Public Management-based public organizations, namely Porter's strategic positioning model and the resource-based view of strategy. We argue...... conditions: the degree of administrative autonomy, performance-based budgeting and market-like competition. We give empirical examples drawn from public servives in the UK and Denmark. We call for more exploration of these (and other) strategic management approaches within contemporary public services...

  20. Organising Environmental Supply Chain Management. Experience from a Sector with Frequent Product Shifts and Complex Product Chains: The Case of the Danish Textile Sector

    Forman, Marianne; Jørgensen, Michael Søgaard

    2005-01-01

    The paper analyses the shaping of environmental supply chain management practice in the Danish textile sector. It is based on a qualitative study involving eight companies and their interaction with suppliers....

  1. Emerging Requirements for Technology Management: A Sector-based Scenario Planning Approach

    Simon Patrick Philbin

    2013-09-01

    Full Text Available Identifying the emerging requirements for technology management will help organisations to prepare for the future and remain competitive. Indeed technology management as a discipline needs to develop and respond to societal and industrial needs as well as the corresponding technology challenges. Therefore, following a review of technology forecasting methodologies, a sector-based scenario planning approach has been used to derive the emerging requirements for technology management. This structured framework provided an analytical lens to focus on the requirements for managing technology in the healthcare, energy and higher education sectors over the next 5-10 years. These requirements include the need for new business models to support the adoption of technologies; integration of new technologies with existing delivery channels; management of technology options including R&D project management; technology standards, validation and interoperability; and decision-making tools to support technology investment.

  2. Some Considerations regarding Strategy and Strategic Management in Romanian Insurance Sector

    Cristina PROTOPOPESCU; Anca-Mihaela TEAU; Sorin Gabriel GRESOI

    2012-01-01

    Over the last decade, the external environment of insurance sector had significantly changed, becoming very instable and complex. In these circumstances, we believe that the proper managerial approach, not only for anticipating the future problems, opportunities and threats but also to improve profitability, is the strategic management. In this paper we present the concept of strategy and the differences between strategy and strategic management. We also present a strategic management model f...

  3. Optimisation oriented lean six sigma development for maintenance management in service sector

    Alsubaie, Barrak Hamdan

    2016-01-01

    This thesis was submitted for the award of Doctor of Philosophy and was awarded by Brunel University London This research deals with the optimization of preventive maintenance (PM) and process improvement for maintenance management in service sector. To stay competitive and sustain long-term profitability, process improvement methodologies have become strategically important for maintenance management in recent years. These include well-known approaches such as Total Quality Management (TQ...

  4. Environmental management in the Mexican tourism sector. Effects of regulation on hotel performance

    Vargas, Elva Esther; Zizumbo, Lilia; Viesca, Felipe Carlos; Serrano, Rocío del Carmen

    2011-01-01

    This article analyses the role of public institutions in environmental management, and the application of the National Environmental Audit Programme in the Mexican tourism sector. The research recognizes the role of the hoteliers in the development of tourist zones, and in the alteration of the natural environment. This is an exploratory study of the general perception of management of 28 hotels in the Cancún area regarding the environmental management of their businesses, the factors which l...

  5. The Knowledge Management for Innovation Processes for SME Sector Companies

    Tomasz Norek

    2013-01-01

    Full Text Available The complexity and variability of the modern economy means that the informationbecomes a key resource, essential for the proper functioning of anyenterprise and in the broader sense of the country and the national economy.Currently, practically all areas of modern economics are grappling withthe problem of information management, both in theory and practice. It isespecially visible in the attempts to support knowledge management in theareas, which are considered core from the viewpoint of increasing marketcompetitiveness of the company. Knowledge management in the field of company’sinnovative potential or in the area of intellectual capital may serve asan example. This situation forces the search for new solutions of knowledgemanagement in the field of research and evaluation of the innovative potentialof companies. The main purpose of this article is to present an Internetplatform for innovation audit, as a tool which supports knowledge management.An additional goal of this article is to present the preliminary results ofa research carried out by means of the described tools.

  6. Archival legislation and the management of public sector Records in ...

    mpho ngoepe

    such institution Legislation relating to public records or national archives exists in some form in most countries. ... It establishes the framework within which appropriate records and archives ..... management and governance of public institutions (Organisation of Economic Cooperation ... Metropolitan Book Company. Mnjama ...

  7. Planning the horticultural sector : Managing greenhouse sprawl in the Netherlands

    Korthals Altes, W.K.; Van Rij, H.E.

    2013-01-01

    Greenhouses are a typical example of peri-urban land-use, a phenomenon that many planning systems find difficult to address as it mixes agricultural identity with urban appearance. Despite its urban appearance, greenhouse development often manages to evade urban containment policies. But a ban on

  8. The Importance of Relationship Quality: Maximizing the Impact of Expatriate Contact with a Local Host

    van Bakel, Marian; Gerritsen, Marinel; van Oudenhoven, Jan Pieter

    2016-01-01

    Contact between expatriates and a local host—a specific type of peer mentoring—has been shown to result in benefi ts to adjustment, social support, and intercultural competence. This longitudinal study examines the role of the quality of this contact. Expatriates in the Netherlands were randomly......-quality contact did not experience a detrimental effect. Theoretical and practical implications for mentoring in general, and peer mentoring of expatriates specifically, are discussed....

  9. Facilitating cross-cultural adjustment : the case of North European expatriates in China

    Reegård, Kine

    2011-01-01

    Cross-cultural adjustment is considered crucial for expatriate success. Such adjustment may be enhanced by providing the expatriates with the knowledge and awareness of norms and appropriate behaviours of the host country by means of cross-cultural training. Language training may also facilitate interaction with host nationals, thereby providing the expatriate with insight into the host country’s culture increase their understanding of the new environment. Further, cross-cultural training and...

  10. Expatriate Assignments: Understanding the Skill, Ability, Personality, and Behavioral Requirements of Working Abroad

    Shin, Shung J.; Morgeson, Frederick P.; Campion, Michael A.

    2003-01-01

    It is often assumed that adjustment to the local working environment is essential for expatriate assignments. As such, it is surprising there is little empirical research identifying how skill, ability, and personality requirements might differ between expatriate and domestic jobs and how cultural values are related to expatriate behaviors. In a large sample of professionals (N = 1,312) working in comparable jobs in 156 different countries, we found higher social and perceptual skill requirem...

  11. Cost system design and cost management in the Spanish public sector

    Boned, Josep Lluís; Bagur, Llorenç; Tayles, Mike

    2006-01-01

    Cost systems have been shown to have developed considerably in recent years and activity-based costing (ABC) has been shown to be a contribution to cost management, particularly in service businesses. The public sector is composed to a very great extent of service functions, yet considerably less has been reported of the use of ABC to support cost management in this sector. In Spain, cost systems are essential for city councils as they are obliged to calculate the cost of the services subject...

  12. IT-Benefits-Management in the Swiss Financial Sector

    Schwabe, G; Baenninger, P

    2008-01-01

    Companies engage in IT-projects in order to gain some benefits; however they complain that those bene-fits are difficult to achieve. On the basis of a survey in the Swiss financial industry this paper comes to the conclusion that due to a fundamental misconception companies reproduce the lack of success in reaping IT benefits: Many companies regard benefit management as an instrument to support project proposals rather than as an instrument to gain optimal benefits. Conse-quently, benefits ma...

  13. MANAGING RISKS AND LIABILITIES IN THE HIGHWAYS AND TRANSPORT SECTOR

    P.E. FORMAN, B.Eng.(Hons.), M.Sc., C.Eng.

    2000-01-01

    In recent years, more people have been claiming financial recompense for personal injuries they sustain. Increasingly, the targets of such claims are highway authorities, transport operators and property owners. This paper outlines an area of risk commonly overlooked by practitioners, but which can be managed effectively and can afford both cost savings and public safety improvements. Inconsistencies between design standards, safety improvement policies and maintenance regimes for the more...

  14. Critical analysis of procurement techniques in construction management sectors

    Tiwari, Suman Tiwari Suresh; Chan, Shiau Wei; Faraz Mubarak, Muhammad

    2018-04-01

    Over the last three decades, numerous procurement techniques have been one of the highlights of the Construction Management (CM) for ventures, administration contracting, venture management as well as design and construct. Due to the development and utilization of those techniques, various researchers have explored the criteria for their choice and their execution in terms of time, cost and quality. Nevertheless, there is a lack of giving an account on the relationship between the procurement techniques and the progressed related issues, for example, supply chain, sustainability, innovation and technology development, lean construction, constructability, value management, Building Information Modelling (BIM) as well as e-procurement. Through chosen papers from the reputable CM-related academic journals, the specified scopes of these issues are methodically assessed with the objective to explore the status and trend in procurement related research. The result of this paper contributes theoretically as well as practically to the researchers and industrialist in order to be aware and appreciate the development of procurement techniques.

  15. Participatory management reforms in irrigation sector of sindh

    Lashari, B.K.

    2009-01-01

    Pakistan has been making efforts to restructuring the century old irrigation system by involving beneficiaries (water users) at various units of the irrigation system management. The main purposes of reforms are to improve O and M (Operation and Maintenance) of irrigation system, to make balance in expenditure and revenue, to improve crop production through efficient use of water, to maintain affordable drainage system and to adopt PWRM (Participatory Water Resource Management) approach. In these reforms, the Sindh provincial irrigation department was transferred to an autonomous body as SmA (Sindh Irrigation and Drainage Authority). Under SmA, CAWB (Canal Area Water Board) at each canal command area, water users association at watercourse level and Farmer Organizations at each secondary canal (Distributary/ Minor) command area were being formed. So far 335 FOs (Farmers Organizations) have been formed in Sindh. To evaluate the performance of FOs in their day to day activities such as water distribution, O and M of irrigation channels, conflict management and revenue (Abiana) collection, IMI (Institutional Maturity Index) of FOs is conducted. The objective IMI analysis was to assess the maturity of FOs in terms of organizational aspects, conflict resolution, financial aspects, water distribution, operation and maintenance, environmental aspects and capacity building of FOs. The IMI analyses identified the weaker aspects of the FOs and need of focus these aspects for improved performance of FOs through effective social mobilization and capacity building activities. (author)

  16. Solid waste management practices under public and private sector in Lahore, Pakistan

    Usman Ashraf

    2016-10-01

    Full Text Available Solid waste management (SWM practices in Lahore, provincial capital of Punjab, were privatised in 2012. This study draws a comparison of solid waste management practices by public and private sector in Lahore. The comparison is done by taking following factors in consideration; administrative structure, waste collection, street sweeping, waste storage capacity and logistics, disposal, mechanical sweeping and washing, monitoring system. Privatisation of solid waste management in Lahore is celebrated as complete success story. In contrast to this, we found the results of privatisation are mixed. Privatisation has improved some components of the system. Monitoring system has been the key innovation under private sector. It has enabled better allocation, management and channelization of available resources. Yet little to no improvement has been done in street sweeping, disposal of waste and administrative structure of waste management in the city.

  17. The development of a talent management framework for the private sector

    Ebben S. van Zyl

    2017-04-01

    Full Text Available Orientation: Talent management is a strategic priority especially for profit-generating organisations in the private sector. Limited research has been conducted on the theoretical development of talent management. The need for talent management is also triggered by a need to align and integrate people management practices with those of the organisation in order to achieve strategic execution and operational excellence. Research purpose: The primary aim of the study was to develop a talent management framework for the private sector. The research proposed to conduct an in-depth exploration of talent management practices in key and leading organisations already in the mature stages of talent management implementation in South Africa. Motivation of the study: There is a need for the development of best practices in talent management – where talent management strategy is designed to deliver corporate and human resource management strategies. The formal talent management initiative would be linked to the human resources management function and will flow vertically from the corporate strategy-making process. Research approach, design and method: The modernist qualitative research approach was applied to the study. Data were collected through semi-structured interviews (18 persons were interviewed in total. Analytical induction method was instrumental in facilitating the overall data analysis, while constructivist grounded theory assisted with the operationalisation of the data analysis. Main findings: The study has mapped out key dimensions which are essential for the implementation of talent management. The dimensions of talent management are attraction, sourcing and recruitment, deployment and transitioning, growth and development, performance management, talent reviews, rewarding and recognising, engagement and retention. With each of the above-mentioned dimensions, the activities that are to be carried out to achieve the outcome of each

  18. Applying Business Process Re-Engineering to Public Sector as A New Public Management Strategy

    Ropinder Oberoi

    2013-08-01

    Full Text Available The introduction of Business Process Reengineering (BPR to the public sector follows the much broader trend of New Public Management. BPR in the public sector mostly means amalgamation of business processes, computerization of various activities and removal of some unnecessary ones. BPR assimilates a radical premeditated scheme of business pro-cess reengineering and an additional progressive technique of uninterrupted process improvement with adequate information technology (IT and e-business infrastructure strategies. Public organizations have specific and exclusive features that differentiae-ate them from private sector organizations. Based on the literature review and examining of study find-ings, it is argued that a public sector organization can employ BPR to get better its process and overall organizational performance, if it (1 has accrues a collection of BPR-relevant resources and capabilities; (2 has embarked on BPR with adequate depth and breadth; (3 is developing a post-BPR complementary set of skills, systems and technologies, which are essential to further develop the organizational impact of the BPR; and (4 has successfully mitigated the effects of BPR implementation problems. In addition to its effect on administration and ser-vice delivery processes through reduction of the processing time, work steps and cost of government processes, BPR also contributes to enhancing citizen/customer and employee satisfaction, increasing organizational transparency and responsiveness which have also become an essential objective of New Public Management. Therefore, public sector BPR is emerging as an indispensable to performance of organizations in the developing economy. The essential questions addressed in this paper are: What are the scenario and impending problems of reengineering applications in the public sector? Can it be functional for the public sector in attending to frequent problems blockading bureaucracies of developed and

  19. PERFORMANCE IMPROVEMENT STRATEGIES USED BY MANAGERS IN THE PRIVATE SECTOR

    Raþiu Patricia

    2013-07-01

    Full Text Available Abstract: There are many situations in professional life when for various reasons we are employed in jobs that do not meet our emotional expectations our professional capabilities, our passions and therefore performance on that job will not be high. Analysis of the causes of under-utilization of human potential and adoption of appropriate strategies according to employee needs help reduce staff turnover costs. The main objective of the present paper consists in identifying managerial strategies which contribute to the improvement of the employees’ performances by stimulating their motivation, and the extent to which they are used in the managerial practice. Based on literature review we realized an integrated model and developed a classification, that present our own vision regarding performance improvement strategies. Our classification divides strategies for improving employees’ performances into four main groups: by employees’ development, by rewarding employees, by modifying the job description, by employee involvement in the organization. Starting from this model, through two types of questionnaires we have made an empirical research among managers as well as among office personnel, in order to capture both perspectives regarding the pursued objectives. For the present paper we will present only research results obtained for performance improvement strategies by employees’ development because support a higher degree of generality and do not depend on the organization characteristics. A quantitative data analize from the two samples show that there are differences between managers and employees perception when it comes to strategies used in their organizations and also manager did not know which determines employees to strive in order to improve their performance and obtain better results. The strategies to improve the employee’s performances, proposed within this article have the role to show the fact that managers cannot

  20. Use Of Ict In Smes Management Within The Sector Of Services

    Plumb Ion

    2008-04-01

    Full Text Available This study investigates how the use of ICT could contribute to the success of small and medium enterprises (SMEs within the sector of services. Within the knowledge-based economy, SMEs are facing both opportunities and challenges due to the information and communication technologies development. We consider that ICT should be used in small business management within the sector of services because ICT are key tools in management processes and could improve managerial practices. The study is based on evidence provided by articles and research reports. The research question was answered by analysing published sources and interpreting evidence. Another way of approaching this question could be collecting and analysing empirical data from the SMEs within the sector of services and comparing the results with the findings of this study.

  1. The environmental management in tourist lodgings; a challenge for the sustainability and competitiveness of the sector

    Fernandez, Guillermina; Guzman, Aldo

    2004-01-01

    The industry of the trips and tourism is one of the economic activities with greater growth in the last decades, and within this, the hotel and extra hotel sector, they have had an increase, in its activities and infrastructure. As opposed to this expansion it is necessary to consider environmental and social the impacts produced to avoid the lost one of competitiveness of the activity from the destruction of the natural and cultural tourist resources. The lodging sector must point a model of sustainable development and to reach it, is essential to implement systems of environmental management in the companies of the sector. On the other hand, besides the protection of the atmosphere, the incorporation of the environmental management in the lodging companies implies a change in the image of the same ones increasing therefore the possibilities of competitiveness and sustainability of the activity

  2. Stakeholder perceptions in fisheries management - Sectors with benthic impacts

    Soma, K.; Nielsen, J. R.; Papadopoulou, N.

    2018-01-01

    ), fisheries stakeholders are encouraged by the Common Fisheries Policy (CFP) reform to contribute to policy formulations. Still, the CFP reform remains unclear about how to possibly incorporate perceptions of specific conservation measures and objectives in practice. Against this background, this article aims...... at exploring a systematic multi-criteria approach that provides information about stakeholder preferences for objectives reflecting on what is more important to aim for (‘what’), mitigation measures as strategies for reaching their objectives (‘how’), and accountability options that can enhance trust...... in the people who carry out management (‘who'). The approach applies a pairwise comparison approach to elucidate the stakeholder preferences, and to estimate the relative importance of the different options. It is conducted in the Black Sea, the Mediterranean Sea, the Baltic Sea, and the North Sea. The outcomes...

  3. Impact of Working Capital Management on Profitability of Textile Sector of Pakistan

    Sumaira Tufail

    2013-06-01

    Full Text Available Working capital can be considered as source of existence for a financial body and management of working capital is regarded as one of the most essential part of business management. This study aims to find out the impact of working capital policies on profitability. Return on assets is used as a measure of profitability. Current assets to total assets ratio is used to compute the investment policy of working capital management and to determine financing policy of working capital management current liabilities to total assets ratio is used. Other variables that are used in this study are quick ratio, debt to equity ratio and size of the firms. Secondary data of 117 textile firms listed on Karachi stock exchange is taken for a period of six years i.e. 2005-2010 to calculate all these variables. Results of the regression analysis show that aggressiveness of working capital management policies is negatively associated with profitability. Moreover liquidity and size of the firm have positive relation profitability whereas debt to equity ratio is negatively correlated with profitability. Textile sector is one of the majors sectors of Pakistan. It needs due consideration regarding the management of assets and liabilities. So, the aim of this study is to provide some useful recommendations for the people responsible for the management of this sector. This study also establishes the basis for future research in this area of business.

  4. EFFICIENT MANAGEMENT OF WORKING CAPITAL: A STUDY OF HEATHCARE SECTOR IN INDIA

    Harsh, Vineet, KAUR

    2014-11-01

    Full Text Available Efficient management of working capital means management of various components of working capital in such a way that an adequate amount of working capital is maintained for smooth running of a firm and for fulfilment of twin objectives of liquidity and profitability. Also it is the most crucial factor for survival and solvency of a concern. The present paper attempts to measure the efficiency of working capital of firms in Healthcare Sector in India. The study reveals that most of the firms of this sector have efficiently managed their current assets for the purpose of generation of sales. Further more efficient management of working capital has a positive effect on Income to Average total assets.

  5. Knowledge Management and Competitive Advantage: study in the metal-mechanic sector

    Andressa Centenaro

    2016-04-01

    Full Text Available The study aims to analyze the factors related to organizational culture that assist in knowledge management processes, helping to generate competitive advantage in the companies of metal-mechanic sector. Therefore, a quantitative survey data collection strategy was performed by applying a structured questionnaire in a sample of 63 employees from 13 companies in the metal-mechanic sector. The results were analyzed using multiple regression and indicate that the studied segment, learning and trust are positive and significant predictors of knowledge management. Thus, it can be inferred that the companies that stimulate its employees to learn and invest in maintaining confidence among members of the organization may achieve better performance in knowledge management. Finally, the results also expose that the knowledge management directly influences the performance and organizational effectiveness, demonstrating that the use and sharing of tacit and explicit knowledge are generating competitive advantage to competitors.

  6. Private Sector-led Urban Development Projects : Management, Partnerships & Effects in the Netherlands and the UK

    Heurkens, E.W.T.M.

    2012-01-01

    Subject of study is Private Sector-led Urban Development Projects. Such projects involve property developers taking a leading role and local authorities adopting a facilitating role in the management of the development of an urban area, based on a framework of public requirements and a formal

  7. Towards international strategic partnership management between the ICT and health care sectors: seven pillars of effectiveness.

    Caro, Denis H J

    2002-01-01

    This study identifies seven key characteristics of effective strategic partnership management issues between the Information and Communication (ICT) and health care sectors. It underscores the implications for international health community, based on experiences in Canada, Germany, Sweden and the United Kingdom.

  8. Cost-Effectiveness of Management Training in the Informal Sector. Discussion Paper No. 101.

    Nubler, Irmgard

    A research project in the Ivory Coast, Kenya, and Tanzania evaluated the cost effectiveness of management training seminars for women entrepreneurs in the informal sector. Women, a large and growing part of entrepreneurs, had less access to needed resources, skills, and information than men. Reasons for failure to study the cost effectiveness and…

  9. An agent-based information management model of the Chinese pig sector

    Osinga, S.A.; Kramer, M.R.; Hofstede, G.J.; Roozmand, O.; Beulens, A.J.M.

    2010-01-01

    This paper investigates the effect of a selected top-down measure (what-if scenario) on actual agent behaviour and total system behaviour by means of an agent-based simulation model, when agents’ behaviour cannot fully be managed because the agents are autonomous. The Chinese pork sector serves as

  10. Private sector participation in domestic waste management in informal settlements in Lagos, Nigeria.

    Opoko, Akunnaya P; Oluwatayo, Adedapo A

    2016-12-01

    Lagos is one of the fastest growing cities in Africa, which is grappling with the challenges of poorly managed urbanisation. With an estimated population of about 17.5 million, solid waste management is one of the most pressing environmental challenges currently faced in the city. It is estimated that more than 9071847.4kg of urban waste is generated every day in the city. The city lacks the capacity to deal with such magnitude of waste. Consequently, the city has involved the private sector (private sector participation) in its waste management drive. This article examines the effectiveness of this public-private sector collaboration model in waste management in informal settlements in Lagos using empirical data. Major findings of the article include the irregularity of waste collection owing to a poor road network, an inadequate transport infrastructure and the desire to maximise profit, as well as poor waste handling and disposal methods by the private sector participation operators who are not chosen based on competence and capacity to perform. Another major finding is the lack of cooperation from residents evidenced in non-payment of bills and poor packaging of wastes, resulting in wastes being littered. The article concludes on the need to restructure the scheme through proper sensitisation of residents, selection of operators with demonstrable delivery capacity and provision of a well-maintained road network to facilitate access of operators to settlements. © The Author(s) 2016.

  11. Evaluation in the Private Sector: Evolution and Professionalization of Quality Management

    Godfroij, A.J.A.

    1995-01-01

    This article reviews different approaches to quality management in the private sector from an evolutionary perspective. Two dimensions of this evolution are crucial: the scope of evaluation (“product” versus “system”) and the objective versus intersubjective orientation. Experiences within the

  12. Multiplying a Force for Good? the Impact of Security Sector Management Postgraduate Education in Ethiopia

    Macphee, Paula-Louise; Fitz-Gerald, Ann

    2014-01-01

    This paper argues for the importance, benefits and wider impact of a donor-funded, locally supported postgraduate programme in security sector management (SSM) for government officials in Ethiopia. With the exception of specialised education and training programmes within the field of peace and conflict studies, the role of education in…

  13. Management control, accountability, and learning in public sector organizations: A critical analysis

    Visser, M.; Hinna, A.; Gnan, L.; Monteduro, F.

    2016-01-01

    PURPOSE: In the past decades, Dutch public sector organizations (PSOs) have been encouraged to become more “business-like” in their internal control and accountability processes, following a more general trend toward New Public Management (NPM) in Western societies. However, in the Netherlands, this

  14. Climate relevance of the waste management sector. Background; Klimarelevanz der Abfallwirtschaft. Hintergrund

    NONE

    2011-01-15

    Waste management measures make a major contribution to cost-effective reduction of greenhouse gases. The necessary steps for restructuring towards a ''climate-friendly waste management sector'' are known, and reliable recycling and waste treatment techniques are available. A phase-out of the landfill of untreated waste, accompanied by an increase in recycling rates and energy-efficient treatment of residual waste, immediately results in successes in greenhouse gas reduction. In 1990, the German municipal waste management sector burdened the climate with nearly 38 million tonnes of climate-damaging gases. Today, it relieves the climate actively of 18 million tonnes - every year. The resultant savings of 56 million tonnes of C02 equivalents achieved by the sector compared to 1990 correspond to about one-quarter of the total reduction in greenhouse gas emissions achieved in Germany up to 2006. Unlike Germany, which banned landfilling of municipal waste without pre-treatment in 2005, most other countries still landfill untreated waste in significant volumes. In 2007 the proportion of municipal waste going to landfill was 42 percent in EU 27 and even 54 percent in the USA. Since waste volumes are rising in developing and transition countries and the waste sector is still developing in those countries, huge potential for avoiding greenhouse gas emissions remains to be tapped in waste management worldwide. (orig.)

  15. Do stakeholder groups influence environmental management system development in the Dutch agri-food sector?

    Bremmers, H.J.; Omta, S.W.F.; Kemp, R.G.M.; Haverkamp, D.J.

    2007-01-01

    This paper presents the results of a survey that included 492 companies in the Dutch agri-food sector with respect to the influence of stakeholder groups on the companies' level of environmental management system (EMS) implementation. It is concluded that primary stakeholders (government, clients)

  16. From Teacher to Manager: Expectations and Challenge in the Further Education Sector. A Relationship Model

    Corbett, Stephen

    2017-01-01

    In a turbulent working environment with varying expectations and challenges is it fair to expect further education teachers and managers to maintain and improve standards? This article highlights that with the incorporation of colleges began a series of initiatives to professionalise the FE sector. This coupled with pressures for those who work…

  17. Human resource management and labour relations in the Indian industrial sector

    Rai, Soumi

    2012-01-01

    This paper addresses gaps in research related to study and understanding of Human Resource Management in the context of Indian Automobile sector. The review is based on the available and published literature in peer reviewed journals of reputation and academic standing. A total of 138 papers were reviewed related to the general context of Human Resource Management practices. Of these, about 65 papers were found relevant and relating to understanding of HRM practices in India specifically in t...

  18. Marketing Integration for the Implementation of Territorial and Sectoral Approach to the Management of Electricity Development

    Ivan A. Unshchikov; Rashida T. Unshchikova

    2017-01-01

    This article contains a proposal for a new approach to management of development of electric power in the multi-level governance system. To improve the effectiveness of the multi-level governance is offered by the wide use of marketing. Tools of investment marketing can be used to match demand and supply, using all levels of management. To do this, the subjects at every level of government carried out an identical procedure horizontal integration of sectoral and territorial marketing. Isolate...

  19. Sociology, Street-Level Bureaucracy, and the Management of the Public Sector

    Piore, Michael J.

    2011-01-01

    This article extends the concept of street-level bureaucracy to address the problem of the inflexibility and rigidity of governmental rules and regulations, a problem at the heart of the standard economic argument against an active government role in the management of the economy. In so doing, it seeks to create a conceptual bridge over which a range of social science disciplines can be drawn into the debate about public sector management and thereby expand the repertoire of policy tools. The...

  20. Conflict Approaches of Effective Project Manager in the Upstream Sector of Indonesian Oil & Gas Industry

    Adhi Cahyono

    2012-10-01

    Full Text Available Conflict can be functional or dysfunctional to the organization’s performance. This study focused on the relationship between conflict approaches implemented by the project manager based on project team member’s perception on the effectiveness of the project manager in managing project’s conflict. Questionnaires were modified from Barker et al. (1988 to measure conflict management approaches and outcomes of managing project conflict. Data were gathered from 57 respondents who worked in the Engineering, Procurement, and Construction (EPC contractors serving the upstream sector of the Oil and Gas industry in Indonesia. By using Pearson correlation, result of this study indicated that project managers were perceived to be effective in managing project conflict when implementing cooperative and confi rmative approaches, but ineffective when combining competitive and avoidance approaches. Further research should investigate correlation between cultural dimensions with conflict approaches and outcomes of managing conflict.

  1. The Empowering of Public Sector Officers in the Mauritian Public Sector in the Context of Reforms: How Far Has Management Education Helped?

    Bhiwajee, Soolakshna Lukea; Garavan, Thomas N.

    2016-01-01

    Purpose: The purpose of this study is to provide insights about the usefulness of management education for the public sector in the Republic of Mauritius, which embarked on reforms initiatives around two decades ago. In this context, public officers were encouraged to follow specialised management courses. However, as at date, there is…

  2. The needs of having a paradigm shift from public sector to private sector on funding digitizing management work of historical buildings in Malaysia

    Kamarudin, M. K.; Yahya, Z.; Harun, R.; Jaapar, A.

    2014-02-01

    In Malaysia, the government agencies that handle the management of historical buildings are finding themselves facing a shortage of funds to provide the necessary work on digitalising management works. Due to the rising cost of management, which also covers maintenance and infrastructure works, there is a need for a paradigm shift from public sector to private sector provision on infrastructure and management works. Therefore the government agencies need to find the suitable mechanism to encourage private sector especially the private property and developers to take part in it. This scenario has encouraged the authorities to look new ways of entering into partnership and collaboration with the private sector to secure the continuity of provision and funding. The paper first reviews the different approach to facilitate off-site local management system of historical buildings and then examines options for both private and public funding in digitalising the historical buildings management works by interviewing government officer, conservator and member of nongovernment agencies. It then explores how the current system of management may adopt the shift to avoid any vulnerability and threat to the existing historical buildings. This paper concludes with a short summary of key issues in management works of historical buildings and recommendations.

  3. The needs of having a paradigm shift from public sector to private sector on funding digitizing management work of historical buildings in Malaysia

    Kamarudin, M K; Yahya, Z; Jaapar, A; Harun, R

    2014-01-01

    In Malaysia, the government agencies that handle the management of historical buildings are finding themselves facing a shortage of funds to provide the necessary work on digitalising management works. Due to the rising cost of management, which also covers maintenance and infrastructure works, there is a need for a paradigm shift from public sector to private sector provision on infrastructure and management works. Therefore the government agencies need to find the suitable mechanism to encourage private sector especially the private property and developers to take part in it. This scenario has encouraged the authorities to look new ways of entering into partnership and collaboration with the private sector to secure the continuity of provision and funding. The paper first reviews the different approach to facilitate off-site local management system of historical buildings and then examines options for both private and public funding in digitalising the historical buildings management works by interviewing government officer, conservator and member of nongovernment agencies. It then explores how the current system of management may adopt the shift to avoid any vulnerability and threat to the existing historical buildings. This paper concludes with a short summary of key issues in management works of historical buildings and recommendations

  4. Local communities and health disaster management in the mining sector

    Freek Cronjé

    2013-03-01

    Full Text Available Mining activities throughout the Southern African Development Community (SADC have impacted on the health and safety of mining communities for many decades. Despite the economic contribution of mining to surrounding communities, a huge amount of social and environmental harm is associated with the industry. In this regard, mining companies have, on the one hand, contributed toward improved social development by providing jobs, paying taxes and earning foreign exchange. On the other hand, they have been linked publicly to poor labour conditions, corruption, pollution incidents, health and safety failings, as well as disrespect of human rights. The objectives of this study are to give an overview of social and natural factors relating to health disasters in selected communities in the mining environment. Regarding the findings, this paper focuses on the social and natural factors involved in the creation of health disasters. The social factors include poverty, unemployment, poor housing and infrastructure, prostitution and a high influx of unaccompanied migrant labour. Major health issues in this regard, which will be highlighted, are the extraordinary high incidence rate of HIV and STIs (sexually transmitted infections, addiction and mental illness. The environmental (natural threats to health that will be discussed in the study are harmful particles in the air and water, excessive noise and overcrowded and unhygienic living conditions. In conclusion, the paper also finds that communities need to be ‘fenced in’ in terms of health disaster management instead of being excluded. Specific recommendations to mining companies to reduce health and safety disasters will be made to conclude the paper.

  5. Implementation of Enterprise Risk Management (ERM Framework in Enhancing Business Performances in Oil and Gas Sector

    Sanmugam Annamalah

    2018-01-01

    Full Text Available This study empirically investigated the ERM Implementation model and proposed framework to identify and manage risks in Oil and Gas Sector in Malaysia. The study examined the role of ERM framework implementation in improving business performance by utilizing Economic Value Added as a measurement tool. The study also provides insights to the Oil and Gas Sector to gain higher profit returns, reduce cost of capital, and improve shareholders value. Moreover, it contributes significantly in the field of Enterprise risk management in Malaysia. The identification and management of risk is significant to organizations in managing risks efficiently. Expectations of stakeholders of the organization are high from executives and board of directors in managing the risk effectively. Linear regression analysis is utilized in analyzing the data obtained from the data collection performed for this paper. Purposive sampling has been employed in order to select the firms that are operating in Malaysian oil and gas sector. Primary data has been utilized to collect data with the help of structured questions and interview techniques that involve semi structured questions. The results of the regression analysis conducted for in this study suggested that a significant and positive relationship between Enterprise Risk Management with operational risk; market risk; political risk; health, safety and environmental risk; and, also business performance.

  6. Prioritization of manufacturing sectors in Serbia for energy management improvement – AHP method

    Jovanović, Bojana; Filipović, Jovan; Bakić, Vukman

    2015-01-01

    Highlights: • We used AHP method to prioritize manufacturing sectors in Serbia. • Priorities for energy management improvement according to five criteria. • Rank 1 – “Manufacture of food products”. • Rank 2 – “Manufacture of motor vehicles, trailers and semi-trailers”. • Rank 3 – “Manufacture of other non-metallic mineral products”. - Abstract: Manufacturing, which is destined to play the most significant role in the reindustrialization of Serbia is also one of the largest energy consumers and environmental polluters. In accordance with this, a large number of energy and environment management initiatives have been implemented over the years. In developed countries, these initiatives are at an advanced level, but not in Serbia. A group of manufacturers in Serbia has recognized the significance of the environmental initiatives implementation, but the interest in energy management improvement has remained low. Although these initiatives can be used to achieve cost reduction in industry, not all the manufacturing sectors equally value the importance of energy management improvement. Among all the manufacturing sectors, it is necessary to prioritize those with the potentials for energy management improvement, which can be done using different methods. In this paper, the AHP (Analytic Hierarchy Process) method was used to prioritize manufacturing sectors in Serbia in the area of energy management improvement. Using a created AHP questionnaires criteria weights were selected. These questionnaires were completed by the experts from the Serbian Chamber of Commerce and Industry, providing us with the opportunity to evaluate the Serbian manufacturing sectors based on the real life data. The results of the AHP method, which was used as the prioritization instrument, and their analysis are presented in the paper. As a part of a wider study, aimed at the improvement of the energy management in Serbia, the three manufacturing sectors with the highest

  7. CRM Failure to Apply Optimal Management Information Systems: Case of Lebanese Financial Sector

    Charbel Salloum

    2013-12-01

    Full Text Available Financial markets in Lebanon are constrained by government influence, Islamic financial principles, and some barriers to foreign participation. Productivity in the Lebanese financial sector ranks below its occidental counterpart in spite the fact that regulatory, supervisory, and accounting standards are generally consistent with international norms. This paper aims to give the reasons and recommendations of the failure of applying the optimal management information system in the Lebanese Financial Sector. Our results show that the reasons include among others the systems by it selves, their functionalities, but also, companies’ strategy and human capital issues.

  8. The Financial Crisis and the Management of Change in the Banking Sector

    Alexandra Micu

    2014-12-01

    Full Text Available In the last two decades the banking sector had been facing a series of profound changes. After a significant period of growth and wellbeing, the economy has faced a sudden and severe crisis. The main effect of the economic downturn implied a sharp decrease in the economic activity overall, and in the banking sector in particular, which led to millions of people losing their jobs. The article focuses on this heavily affected branch of the economy, and looks into the most efficient change management methods and turnaround strategies that enabled select organizations to remain competitive and overcome the multiple difficulties caused by the financial crisis.

  9. What are the critical success factors in managing innovation in the public sector?

    Inga Jóna Jónsdóttir

    2014-06-01

    Full Text Available This paper aims to contribute to the knowledge and understanding of innovation in the public sector. The goal is to shed light on the first steps in the developmental or learning process involved when a new solution emerges from everyday work. The method involves descriptive analysis of managers’ narratives of events and procedures; furthermore, interpretive analysis and explanations of managers’ stories of actions and communication. The research seeks to answer the question of what the key success factors are in managing innovation in the public sector. Results indicate that managers clearly are the entrepreneurs in the developmental and learning process. Their tacit knowledge and management education, along with social need, provides the drive that initiates innovation. Communication is a significant factor in the innovation process; recurring themes in managers’ narratives are dialogue, dissemination of information, and active listening. Another important element is teamwork where diversity is ensured.

  10. Health Information Management System for Elderly Health Sector: A Qualitative Study in Iran.

    Sadoughi, Farahnaz; Shahi, Mehraban; Ahmadi, Maryam; Davaridolatabadi, Nasrin

    2016-02-01

    There are increasing change and development of information in healthcare systems. Given the increase in aging population, managers are in need of true and timely information when making decision. The aim of this study was to investigate the current status of the health information management system for the elderly health sector in Iran. This qualitative study was conducted in two steps. In the first step, required documents for administrative managers were collected using the data gathering form and observed and reviewed by the researcher. In the second step, using an interview guide, the required information was gathered through interviewing experts and faculty members. The convenience, purposeful and snowball sampling methods were applied to select interviewees and the sampling continued until reaching the data saturation point. Finally, notes and interviews were transcribed and content analysis was used to analyze them. The results of the study showed that there was a health information management system for the elderly health sector in Iran. However, in all primary health care centers the documentation of data was done manually; the data flow was not automated; and the analysis and reporting of data are also manually. Eventually, decision makers are provided with delayed information. It is suggested that the steward of health in Iran, the ministry of health, develops an appropriate infrastructure and finally puts a high priority on the implementation of the health information management system for elderly health sector in Iran.

  11. 48 CFR 3052.209-70 - Prohibition on contracts with corporate expatriates.

    2010-10-01

    ... have substantial business activities in the foreign country in which or under the law of which the... with corporate expatriates. 3052.209-70 Section 3052.209-70 Federal Acquisition Regulations System... contracts with corporate expatriates. As prescribed at (HSAR) 48 CFR 3009.104-75, insert the following...

  12. A Key Challenge in Global HRM: Adding New Insights to Existing Expatriate Spouse Adjustment Models

    Gupta, Ritu; Banerjee, Pratyush; Gaur, Jighyasu

    2012-01-01

    This study is an attempt to strengthen the existing knowledge about factors affecting the adjustment process of the trailing expatriate spouse and the subsequent impact of any maladjustment or expatriate failure. We conducted a qualitative enquiry using grounded theory methodology with 26 Indian spouses who had to deal with their partner's…

  13. Lessons Learned from Implementing an Intercultural Communication Training Program for Pre-Departure Expatriates

    Velten, Justin C.

    2015-01-01

    Expatriate preparation is an ever growing area of interest in a globalized economy sharing a globalized workforce. For decades, scholars have sought methods for best preparing expatriates for host culture experiences. Research has revealed an array of factors leading to intercultural readiness success which has led to the creation of various…

  14. Effects of Individual Characteristics on Expatriates' Adjustment and Job Performance

    Bhatti, Muhammad Awais; Kaur, Sharan; Battour, Mohamed Mohamed

    2013-01-01

    Purpose: Researchers have been focusing on the predictors of expatriates' adjustment and job performance at different levels (individual level, organizational level and societal level), but still some of the predictors have been ignored or unclear in the expatriate literature. The purpose of this paper is to develop a comprehensive framework…

  15. What Makes Hotel Expatriates Remain in Their Overseas Assignments: A Grounded Theory Study

    Ho, Zoe Ju-Yu

    2012-01-01

    In this study the researcher uses a qualitative research design to discover what makes hotel expatriates remain in their overseas assignments. In-depth interviews, participant observations, and personal documents are used as data collection methods. Four hotel expatriates are recruited as participants of the study. The collected interview…

  16. The Cyclical Effect of Expatriate Satisfaction on Organizational Performance: The Role of Firm International Orientation.

    Downes, Meredith; Thomas, Anisya S.; McLarney, Carolan

    2000-01-01

    Analysis of responses from 132 expatriates in Fortune 500 companies showed a direct positive relationship between their job satisfaction and the organization's performance. The relationship varies depending on the company's level of experience in a country and degree of internationalization. Expatriates' sharing of their learning experiences…

  17. Expatriate adjustment : The role of justice and conflict in intimate relationships

    Van Erp, Kim J.P.M.; Giebels, Ellen; Van Der Zee, Karen I.; Van Duijn, Marijtje A.J.

    Framing expatriation as family relocation, this research examines the influence of perceived justice and conflict on the psychological adjustment of 103 expatriate couples. Based on the actor-partner interdependence model, the proposed model simultaneously addresses effects of justice and conflict

  18. The importance of corporate brand identity in business management: An application to the UK banking sector

    Isabel Buil

    2016-01-01

    Full Text Available Corporate brand identity management is a key issue for any organisation. Accordingly, its study is a research field of great interest. This paper seeks to broaden the understanding of this strategic activity and its effects. Specifically, it investigates the concept of corporate brand identity from the employees’ perspective in the UK financial banking sector and analyses the link between brand identity management and employees’ attitudes and behaviours. Results indicate that organisations should pay special attention to the corporate brand identity management, given its influence on employees’ commitment with their organisations, as well as their brand performance and satisfaction.

  19. New Challenges for Asset Managers in the Danish Social Housing Sector

    Haugbølle, Kim; Engberg, Lars A.

    2004-01-01

    During the 1990s, the social housing sector in Denmark has undergone a number of changes. New trends are forcing asset managers to rethink their roles and strategies. In this changing context, asset managers have been confronted with strategic challenges on three topics: 1. New modes of tenants......’ involvement. 2. New partnerships with the building industry. 3. Moving towards a European internal market of construction products. The paper explores and analyses these three challenges by drawing on a number of case studies as well as a re-analysis of current research on management of renewal and building...

  20. Public sector's research programme on spent fuel management in Finland supporting the authorities

    Vuori, S.; Rasilainen, K.

    2000-01-01

    A multiphase research program launched in 1989 to support Finnish authorities in their activities concerning spent fuel management is reviewed. The Finnish program for spent fuel management has so far managed to keep its original time schedule at least partly due to clearly defined responsibilities between the nuclear energy producing industry and the authorities. It appears that the public sector's research programme has been successful in its supporting role, because authorities have had good possibilities to adjust the emphasis and volume of the research programme from the very beginning. (author)

  1. PUBLIC-PRIVATE PARTNERSHIPS AS MECHANISMS FOR RISK MANAGEMENT IN THE WATER SECTOR

    Simona FRONE

    2013-08-01

    Full Text Available Some forms of Public Private Partnership (PPP have been long since used in the procurement and operation of water infrastructure, as shown in the first part of the paper. The main object of the paper is to highlight the mechanisms of PPP in the water sector and to suggest that in times of economic and financial distress, when both the public sector and the private sector face additional risks and challenges, various models of PPP may be used to manage and mitigate the risks and to improve performance in providing the public services of Water Supply and Sanitation (WSS. The economic and financial risks of the WSS sector are commonly classified in two broad categories but within these broad categories there are many more specific risks. Therefore, we shall analyse some of these main risks and their potential interrelations, by employing several methodologies: literature review, case studies, performance indicators, risk matrix, analysis and synthesis. The mechanisms, features and experiences of PPP in this branch of the water sector are summarized and comparatively analysed, from the viewpoint of risk sharing, leading to some conclusions and recommendations on the opportunity and effectiveness of implementing such arrangements especially in Romania.

  2. [The use of management contracts and professional incentives in the public health sector].

    Ditterich, Rafael Gomes; Moysés, Simone Tetu; Moysés, Samuel Jorge

    2012-04-01

    Results-based management is a cornerstone of reform in public administration, including the health field, and has become the basis for other innovations such as the institutionalization of management contracts and the use of professional incentives. This review article aims to introduce and discuss the use of such management contracts in the public health sector. Management by results has developed means and tools that highlight the importance of shared responsibility and mutual commitment between workers and management-level directors. Thus, preset goals are negotiated among all the stakeholders and are evaluated periodically in order to grant professional incentives. It is necessary to improve the mechanisms for control and observation, to more precisely determine the healthcare and management indicators and their patterns, to train stakeholders in designing the plan, and to improve the use of professional incentives in order to effectively increase accountability vis-à-vis the desired results.

  3. Project management in the public sector: a bibliometric analysis (1988-2014

    Diego Honorato Clemente

    2017-06-01

    Full Text Available The importance of management of projects in the public sector has manifested itself as a governmental initiative which ensures and contributes to governance and focusses on transparency, accountability, the efficient and effective use of public resources, the implementation of policies and changes and, principally, on the maintenance of public trust. This being the case, the aim of this study is to present a bibliometric study about the management of projects in the public sector in order to identify publication trends and theoretical currents within this field. Data was gathered from the Web of Science Core Collection database and the software Sitkis and Ucinet were utilized to generate the networks. Descriptive and network analyses such as reference articles, co-citations and key words are presented. Findings suggest that management and execution methods of construction and infrastructure projects, such as Build-Operate-Transfer (BOT and Public-Private Partnerships, are relevant within the field of project management in the public sector.

  4. Using Financial Management Techniqueswith in Public Sector Organizations, Does Result Control Matter? A Heterogeneous Choice Approach

    Jan WYNEN

    2014-12-01

    Full Text Available Using a principal-agent framework and multi-country survey data of over 400 public sec-tor organizations, this article examines the effect of result control on the use of fnancial manage-ment techniques in public sector organizations. In order to avoid invalid conclusions, we test for heteroskedasticity and model residual vari-ance using a heterogeneous choice model. This model yields important insights into the effect of result control that would be overlooked in a mis-specifed ordered logit model. Our fndings reveal that result control matters, although size and pri-mary task of the organization also prove to be determinants of the use of fnancial management techniques. Within the context of the continuous attempts being made to improve public sector performance, policy makers should thus devel-op different strategies for different (individual agencies, while relying on a strong ex-post result control, when they want to stimulate the use of fnancial management techniques.

  5. Optimizing Bus Passenger Complaint Service through Big Data Analysis: Systematized Analysis for Improved Public Sector Management

    Weng-Kun Liu

    2016-12-01

    Full Text Available With the advances in industry and commerce, passengers have become more accepting of environmental sustainability issues; thus, more people now choose to travel by bus. Government administration constitutes an important part of bus transportation services as the government gives the right-of-way to transportation companies allowing them to provide services. When these services are of poor quality, passengers may lodge complaints. The increase in consumer awareness and developments in wireless communication technologies have made it possible for passengers to easily and immediately submit complaints about transportation companies to government institutions, which has brought drastic changes to the supply–demand chain comprised of the public sector, transportation companies, and passengers. This study proposed the use of big data analysis technology including systematized case assignment and data visualization to improve management processes in the public sector and optimize customer complaint services. Taichung City, Taiwan, was selected as the research area. There, the customer complaint management process in public sector was improved, effectively solving such issues as station-skipping, allowing the public sector to fully grasp the service level of transportation companies, improving the sustainability of bus operations, and supporting the sustainable development of the public sector–transportation company–passenger supply chain.

  6. Private sector role, readiness and performance for malaria case management in Uganda, 2015.

    Kaula, Henry; Buyungo, Peter; Opigo, Jimmy

    2017-05-25

    Several interventions have been put in place to promote access to quality malaria case management services in Uganda's private sector, where most people seek treatment. This paper describes evidence using a mixed-method approach to examine the role, readiness and performance of private providers at a national level in Uganda. These data will be useful to inform strategies and policies for improving malaria case management in the private sector. The ACTwatch national anti-malarial outlet survey was conducted concurrently with a fever case management study. The ACTwatch nationally representative anti-malarial outlet survey was conducted in Uganda between May 18th 2015 and July 2nd 2015. A representative sample of sub-counties was selected in 14 urban and 13 rural clusters with probability proportional to size and a census approach was used to identify outlets. Outlets eligible for the survey met at least one of three criteria: (1) one or more anti-malarials were in stock on the day of the survey; (2) one or more anti-malarials were in stock in the 3 months preceding the survey; and/or (3) malaria blood testing (microscopy or RDT) was available. The fever case management study included observations of provider-patient interactions and patient exit interviews. Data were collected between May 20th and August 3rd, 2015. The fever case management study was implemented in the private sector. Potential outlets were identified during the main outlet survey and included in this sub-sample if they had both artemisinin-based combination therapy (ACT) [artemether-lumefantrine (AL)], in stock on the day of survey as well as diagnostic testing available. A total of 9438 outlets were screened for eligibility in the ACTwatch outlet survey and 4328 outlets were found to be stocking anti-malarials and were interviewed. A total of 9330 patients were screened for the fever case management study and 1273 had a complete patient observation and exit interview. Results from the outlet

  7. Liquidity Risk Management: An Empirical Analysis on Panel Data Analysis and ISE Banking Sector

    Sibel ÇELİK; Yasemin Deniz AKARIM

    2012-01-01

    In this paper, we test the factors affecting liquidity risk management in banking sector in Turkey by using panel regression analysis. We use the data for 9 commercial banks traded in Istanbul Stock Exchange for the period 1998-2008. In conclusion, we find that risky liquid assets and return on equity variables are negatively related with liquidity risk. However, external financing and return on asset variables are positively related with liquidity risk. This finding is importance for banks s...

  8. Logistics and supply chain management for the informal business and humanitarian sectors

    Viljoen, N

    2012-10-01

    Full Text Available centres End-users $$ $$ $$ $$ $$ $$ $$ $$ Retail outlets What are we talking about? ? CSIR 2012 Slide 3 $$ $$ $$ $$ $$ $$ $$ $$ Logistics What are we talking about? ? CSIR 2012 Slide 4 $$ $$ $$ $$ $$ $$ $$ $$ Supply chain... Create a platform where consultants can donate ?services? What will it take: Time for legwork, humility, sacrificing your agenda Logistics and supply chain management for the informal business and humanitarian sectors CSIR 4th Biennial Conference...

  9. Public Sector Financial Management Reform: A Case Study of Local Government Agencies in Indonesia

    Monir Mir; Wahyu Sutiyono

    2013-01-01

    Indonesia has taken initiatives to reform its public sector financial management. One of the reform agendas was to introduce ‘cash to accrual’ accounting for improved financial reporting. It is expected that improved financial reporting will enhance financial accountabilities of the governmental agencies and will assist both internal and external decision makers whose decisions will be based on the financial reports. However, it has been observed that there is a significant increa...

  10. Right place of human resource management in the reform of health sector.

    Hassani, Seyed Abas; Mobaraki, Hossein; Bayat, Maboubeh; Mafimoradi, Shiva

    2013-01-01

    In this paper the real role and place of human resource (HR) in health system reform will be discussed and determined within the whole system through the comprehensive Human Resource Management (HRM) model. Delphi survey and a questionnaire were used to 1) collect HR manager ideas and comments and 2) identify the main challenges of HRM. Then the results were discussed in an expert panel after being analyzed by content analysis method. Also, a deep focus study of recorded documents related to Health Human Resource Management was done. Then based on all achieved results, a rich picture was drawn to illustrate the right place of HRM in health sector. Finally, the authors revitalize the missed function of HRM within the health sector by drawing a holistic conceptual model. The most percentage of frequency about HR belongs to "Lack of reliable HR information system" (91%) and the least percentage of frequency belongs to "Low responsibility of HR" (28%). The most percentage of frequency about HR manager belongs to "Inattention to HR managers as key managers and consider them in background" (80%) and the least percentage of frequency belongs to "Lack of coordination between universities' policies" (30%). According to the conceptual framework, human resources employed in health system are viewed from two comprehensive approaches: instrumental approach and institutional. Unlike the common belief that looks HRM through the supportive approach, it is discussed that HRM not only has an instrumental role, but also do have a driver role.

  11. Leadership and management in the aged care sector: a narrative synthesis.

    Jeon, Yun-Hee; Merlyn, Teri; Chenoweth, Lynn

    2010-06-01

    The aim of this study is to examine the issues and the progress being made in leadership and management with relevance for the residential aged care workforce. A systematic review was conducted using scientific journal databases, hand searching of specialist journals, Google, snowballing and suggestions from experts. After a seven-tiered culling process, we conducted a detailed review of 153 papers relevant to leadership and management development in aged care. Strong, effective leadership and management promotes staff job satisfaction and retention, high care quality and the well-being of care recipients, and reduces associated costs. Good leadership and effective management also play a key role in bringing about a successful change to a positive workplace culture through innovative programs and research projects. Organisational investment in improving leadership and management skills and capabilities can only improve outcomes for staff stability and productivity, care quality and budgets, and better prepare the aged care sector.

  12. Importance and performance of managerial skills in the Australian aged care sector - a middle managers' perspective.

    Meissner, Ellen; Radford, Katrina

    2015-09-01

    This study examined the importance and performance of middle managers' skills to provide a starting point for a sector-wide leadership and management framework. There is an increasing consensus that the quality of management, leadership and performance of any organisation is directly linked to the capabilities of its middle managers and the preparation and on-going training they receive. A total of 199 middle managers from three aged care organisations in Australia participated in a questionnaire conducted during 2010-2011. This study found that middle managers perceived the need to develop their communication skills, self-awareness, change management, conflict resolution and leadership skills. Middle managers perceive a discrepancy between performance and importance of various managerial skills. This study demonstrated that provision of training needs to go beyond clinical skills development and further investigation into managers' needs is necessary, particularly considering the diversity of this critical group in organisations. Future training opportunities provided to middle managers need to address the 'softer' skills (e.g. communication) rather than 'technical' skills (e.g. clinical skills). The provision of training in these skills may improve their performance, which may also lead to increased job satisfaction, continuity in leadership and management and ultimately improvements in the quality of care provided. © 2014 John Wiley & Sons Ltd.

  13. The fiscal crisis in the health sector: Patterns of cutback management across Europe.

    Ongaro, Edoardo; Ferré, Francesca; Fattore, Giovanni

    2015-07-01

    The article investigates trends in health sector cutback management strategies occurred during the ongoing financial and fiscal crisis across Europe. A European-wide survey to top public healthcare managers was conducted in ten different countries to understand their perception about public sector policy reactions to the financial and economic crisis; answers from 760 respondents from the healthcare sector (30.7% response rate) were analyzed. A multinomial logistic regression was used to assess the characteristics of respondents, countries' institutional healthcare models and the trend in public health resources availability during the crisis associated to the decision to introduce unselective cuts, targeted cuts or efficiency savings measures. Differentiated responses to the fiscal crisis that buffeted public finances were reported both across and within countries. Organizational position of respondents is significant in explaining the perceived cutback management approach introduced, where decentralized positions detect a higher use of linear cuts compared to their colleagues working in central level organizations. Compared to Bismark-like systems Beveridge-like ones favour the introduction of targeted cuts. Postponing the implementation of new programmes and containing expenses through instruments like pay freezes are some of the most popular responses adopted, while outright staff layoffs or reduction of frontline services have been more selectively employed. To cope with the effects of the fiscal crisis healthcare systems are undergoing important changes, possibly also affecting the scope of universal coverage. Copyright © 2015 Elsevier Ireland Ltd. All rights reserved.

  14. Systematic literature review of integrated community case management and the private sector in Africa: Relevant experiences and potential next steps.

    Awor, Phyllis; Miller, Jane; Peterson, Stefan

    2014-12-01

    Despite substantial investments made over the past 40 years in low income countries, governments cannot be viewed as the principal health care provider in many countries. Evidence on the role of the private sector in the delivery of health services is becoming increasingly available. In this study, we set out to determine the extent to which the private sector has been utilized in providing integrated care for sick children under 5 years of age with community-acquired malaria, pneumonia or diarrhoea. We reviewed the published literature for integrated community case management (iCCM) related experiences within both the public and private sector. We searched PubMed and Google/Google Scholar for all relevant literature until July 2014. The search terms used were "malaria", "pneumonia", "diarrhoea", "private sector" and "community case management". A total of 383 articles referred to malaria, pneumonia or diarrhoea in the private sector. The large majority of these studies (290) were only malaria related. Most of the iCCM-related studies evaluated introduction of only malaria drugs and/or diagnostics into the private sector. Only one study evaluated the introduction of drugs and diagnostics for malaria, pneumonia and diarrhoea in the private sector. In contrast, most iCCM-related studies in the public sector directly reported on community case management of 2 or more of the illnesses. While the private sector is an important source of care for children in low income countries, little has been done to harness the potential of this sector in improving access to care for non-malaria-associated fever in children within the community. It would be logical for iCCM programs to expand their activities to include the private sector to achieve higher population coverage. An implementation research agenda for private sector integrated care of febrile childhood illness needs to be developed and implemented in conjunction with private sector intervention programs.

  15. Demand-side management (DSM) in the context of China's on-going power sector reform

    Zhang, Sufang; Jiao, Yiqian; Chen, Wenjun

    2017-01-01

    As an approach to manage power demand-side resources, DSM plays an important role in electric power system. Though DSM was introduced into China in the early 1990s, its benefits have been underutilized. Using literature study, interview methods and three data sources, this paper examines the likely impacts of China's on-going power sector reform on its DSM. It finds that the major constraints to DSM in China are the insufficient and improper market-based DSM mechanism, grid companies’ low motivations for DSM due to their traditional business model, the underdeveloped energy service industry, and electricity end-users’ low motivation for DSM. China's on-going power sector reform will change power transmission and distribution pricing and grid companies’ business model and introduce competition into retail-side. Drawing on these findings, it is concluded that the likely impacts of the new reform on DSM are: governments may attach more importance to DSM; grid companies may have more motivations for DSM investment; electricity end-users’ motivations for DSM may be both enhanced and dampened; electricity retailers’ motivations for DSM may be dampened; demand response application may be enhanced, and more DSM business models may be developed. Finally, policy implications are provided. - Highlights: • Mechanism of and constraints to DSM in China are examined. • China’s on-going power sector reform is overviewed. • DSM is likely to be enhanced under China's on-going power sector reform. • Policy implications are provided.

  16. European Climate Change Programme. Working Group II. Impacts and Adaptation. Water Management. Sectoral Report

    2007-03-01

    Adaptation is a new policy area for the European climate change policy. The Impacts and Adaptation Workgroup has been set up as part of European Climate Change Programme (ECCP II). The main objective of the workgroup is to explore options to improve Europe's resilience to Climate Change Impacts, to encourage the integration of climate change adaptation into other policy areas at the European, national and regional level and to define the role of EU-wide policies complementing action by Member States. The aim of this initial programme of work is to identify good practice in the development of adaptation policy and foster learning from different sectoral experiences and explore a possible EU role in adaptation policies. The Commission has led a series of 10 sectoral meetings looking at adaptation issues for different sectors. One of these meetings looked at the impacts on the water cycle and water resources management and prediction of extreme events in particular. This report summarises the state of play in the Water Resources sector in relation to adaptation to climate change on the basis of the information gathered at the stakeholder meeting on 11 April, 2006

  17. A pathway to a more sustainable water sector: sustainability-based asset management.

    Marlow, D R; Beale, D J; Burn, S

    2010-01-01

    The water sectors of many countries are faced with the need to address simultaneously two overarching challenges; the need to undertake effective asset management coupled with the broader need to evolve business processes so as to embrace sustainability principles. Research has thus been undertaken into the role sustainability principles play in asset management. As part of this research, a series of 25 in-depth interviews were undertaken with water sector professionals from around Australia. Drawing on the results of these interviews, this paper outlines the conceptual relationship between asset management and sustainability along with a synthesis of the relevant opinions voiced in the interviews. The interviews indicated that the participating water authorities have made a strong commitment to sustainability, but there is a need to facilitate change processes to embed sustainability principles into business as usual practices. Interviewees also noted that asset management and sustainability are interlinked from a number of perspectives, especially in the way decision making is undertaken with respect to assets and service provision. The interviews also provided insights into the research needed to develop a holistic sustainability-based asset management framework.

  18. The Expatriate Flow Model - Towards understanding Internet usage in Kingdom of Saudi Arabia

    Marie Hattingh

    2014-08-01

    Full Text Available Expatriate adjustment research has identified a number of challenges that expatriates experience when adjusting to the host country. These include spousal influence, cultural training/understanding, fluency in the host language and personality or emotional readiness of the expatriate. These challenges are amplified when it is considered in the Kingdom of Saudi Arabia (KSA, which has large cultural distance when compared to an average Western culture and therefore provides a setting for an interesting study. This ongoing study has thus far proposed a theoretical model derived by following Glaser’s Grounded Theory Methodology (GTM. This paper will report on a specific aspect of this proposed model namely the substantive category “degree of flow” which extends the previous discussion of “degree of isolation”. Within the proposed theoretical model, the “degree of flow” experienced by expatriates influences the “degree of isolation” experienced by expatriates. This paper describes how the Flow Theory was operationalized at affective level to aid the understanding of the emotional relationship expatriates in KSA have with the Internet. An expatriate flow model was developed based on the generally accepted three stages of Flow Theory namely: Antecedents to Flow, Experience of Flow and Consequences of Flow.

  19. Suicide rates in the national and expatriate population in Dubai, United Arab Emirates.

    Dervic, Kanita; Amiri, Leena; Niederkrotenthaler, Thomas; Yousef, Said; Salem, Mohamed O; Voracek, Martin; Sonneck, Gernot

    2012-11-01

    Reports on suicide from the Gulf region are scarce. Dubai is a city with a large expatriate population. However, total and gender-specific suicide rates for the national and expatriate populations are not known. To investigate total and gender-specific suicide rates in the national and expatriate population in Dubai and to elicit socio-demographic characteristics of suicide victims. Registered suicides in Dubai from 2003 to 2009, and aggregated socio-demographic data of suicide victims were analysed. Suicide rates per 100,000 population were calculated. Suicide rate among expatriates (6.3/100,000) was seven times higher than the rate among the nationals (0.9/100,000). In both groups, male suicide rate was more than three times higher than the female rate. Approximately three out of four expatriate suicides were committed by Indians. The majority of suicide victims were male, older than 30 years, expatriate, single and employed, with an education of secondary school level and below. Further research on risk factors for and protective factors against suicide, particularly among the expatriate population, is needed. Epidemiological monitoring of suicide trends at the national level and improvement of UAE suicide statistics would provide useful information for developing suicide prevention strategies.

  20. Globalization and structural change in the U.S. forest sector: an evolving context for sustainable forest management

    Peter Ince; Albert Schuler; Henry Spelter; William Luppold

    2007-01-01

    This report examines economic implications for sustainable forest management of globalization and related structural changes in the forest sector of the United States. Globalization has accelerated structural change in the U.S. forest sector, favored survival of larger and more capital-intensive enterprises, and altered historical patterns of resource use.

  1. IMPACT OF CONFLICT MANAGEMENT ON EMPLOYEES' PERFORMANCE IN A PUBLIC SECTOR ORGANISATION IN NIGERIA

    Olu, OJO

    2014-03-01

    Full Text Available This study investigated the impact of conflict management on employees’ performance in a public sector organisation, a case of Power Holding Company of Nigeria (PHCN. This study adopted the survey research design. A total of 100 respondents were selected for the study using stratified sampling technique. Questionnaire was used to collect primary data. Data collected were analysed using descriptive statistics. Hypotheses were tested through regression analysis and correlation coefficient. The findings revealed that effective conflict management enhance employee’s performance in an organisation and that organisation’s conflict management system influences employee performance in the organisation. It was recommended that organisation should embark on training and retraining of its employees in area of conflict management so as to create a conductive working environment for the employees and that there should be efficient and effective communication between and among all categories of the employees the organisation. This will reduce conflicting situations in the organisation.

  2. An emissions management framework for the Alberta electricity sector report to stakeholders

    2003-11-01

    This document presents the Clean Air Strategic Alliance's response to a request made by the Alberta Minister of the Environment in January 2002 to develop an approach for managing air emissions from the electricity sector. Significant reductions over time in four priority air emissions are expected from the implementation of the proposed framework. The four priority pollutants include mercury, sulphur dioxide, nitrogen oxides, and primary particulate matter. The proposed framework calls for standards for new units, requirements for existing units, a five-year review, the use of renewable and alternative energy, energy efficiency and conservation, continuous improvement, monitoring, and transparency. Alberta would then become a leader in air quality management in North America and benefit from achieving a sustainable emissions management system resulting in environmental improvement. All parties would benefit from long term regulatory certainty. Management tools would include an emission trading system, and provide flexibility in reducing emissions. 11 tabs., 19 figs

  3. Loneliness and Depression among Wives of Pakistani Expatriate Husbands

    Najam-us-SAHAR

    2014-11-01

    Full Text Available The present study was designed to assess loneliness and depression among wives of expatriated husbands with focus on the role of family. The sample comprised of 50 married women divided in two groups (29 living in joint family & 21 living in nuclear family setup whose husbands are living abroad for last one year or more. Differential Loneliness Scale (DLS & Beck Depression Inventory (BDI were administered. Statistical analysis revealed that n=16(32% of the participants experience severe depression. Furthermore a significant positive relation was found between loneliness & depression especially in intimate relations domain(r=.66**. Another significant finding is difference in loneliness & depression based on family system. Women living in joint family system experienced more loneliness (M+SD= 29.1+11.9, t=2.1* and severe depression (35% as compared to those living in nuclear family system (M+SD= 21.8+12.5 for loneliness, 29% for severe depression. This study will be helpful in analyzing the psychological impact of husband’s expatriation on their wives mental health and it will also serve as a representative and expressive effort to open new avenues for further researchers to consider social variables including family dynamics.

  4. Principal Management Concepts in Greek Public Sector: Part I – The Common Assessment Framework

    Papalazarou Ioannis

    2018-05-01

    Full Text Available In the modern era of internationalization, interconnection and rapid technological changes the obligation of the public sector to provide the best possible services to citizens have become challenging tasks. The incorporation of Total Quality Management principles and tools in public services can prove to be decisive given that they contribute to the improvement of the services provided, offer better customer service, help in understanding how the agency is organised and operates, as well as contribute in changing the attitude of employees towards the adoption of a quality culture. Since the mid-00’s, several programmes have been implemented in Greece in order to improve the quality of public services which was, up to that point, dictated only by the need to consolidate relative EU financial resources. This paper is the first part of a study about the application of principal management concepts in Greek public sector since year 2004 when Law 3230/2004 was introduced. In particular it tries to record and assess the experience of the implementation of the “Common Assessment Framework” in Greek public services. Towards this end, the views and opinions of experts from the public sector are analysed with the use of interviews and questionnaires.

  5. Enhancing Cross-Cultural Training Efficacy on Expatriate Adjustment through Emotional Intelligence and Social Capital

    Ely Susanto

    2012-05-01

    Full Text Available Cross cultural training is widely believed to make a positive contribution to expatriate adjustment. In practice, however, it is very costly and sometimes ineffective for expatriates. Therefore, there is a growing importance placed on increasing the cost effectiveness or enhancing the efficacy of crosscultural training by functioning individual expatriate’s social capital and emotional intelligence as moderating variables towards expatriate’s adjustment and performance. To do so we blend ideas drawn from social capital theory and emotional intelligence to develop the structure that underlies the logic of this paper. Thus, this paper uses social capital and emotional intelligence theories to enrich extant literature on expatriate adjustment

  6. Impact of Customer Relationship Management on Customer Loyalty, Customer Retention and Customer Profitability for Hotelier Sector

    Sandra-Dinora Orantes-Jiménez

    2017-08-01

    Full Text Available Since the entrance of strategies oriented to marketing relational in Hotelier Sector, the traditional way of travel agents and other representatives arranging hospitality services for hotel and travel reservations has changed. The strategies oriented to customer relationship management are a relatively new area of specialty loyalty marketing in the hotel and hotelier sector, with advancements being made constantly. The use of this type of strategy can allow hoteliers or companies to tailor special guest programs, services and promotions based on hotel guest preferences. The hotel can use the data collected in a program to identify the needs of particular customers across hotel chains to be able to use marketing that can be targeted at specific groups of people. It also gives hoteliers the opportunity to evaluate frequent guest programs, personalize their services and perform trend analysis. A program based in marketing relational is typically run by hotels and companies to collect guest information and transaction data for use and examining to allow hoteliers to see target groups that should be marketed too. Based on these transactions hotels are able to create and manage guest loyalty programs and reward schemes. This research approach is to appraise the impact of customer relationship management on customer profitability as mediated by customer loyalty and customer retention within the hotelier sector of Mexico, and specifically for those hoteliers classified like of three stars. A sample of 100 hotels three stars was interviewed as respondents in this study. The objective of the study was to find the impact relationship between effective customer relationship implementation, customer loyalty, and customer retention and customer profitability. The findings of the study add value to hotels three stars in Mexico, and provide some invaluable statistical results essential for hotel managers and owners to successfully enhance customer loyalty

  7. Application of ICT in systems management of the port SME sector

    Jairo Augusto Cortes Méndez

    2016-06-01

    Full Text Available The project as a result of the research entitled "Impact of ICT in the organizational structure of SMEs in the port sector using virtual environments" under CONADI convening of the Cooperative University of Colombia, measures and verifies how Information Technology and Communication, ICT, have influenced the organizational structure of SMEs (Small and medium enterprises in the port sector, analyzing each of the perspectives and organizational components and how these can be adapted using ICT. As a general conclusion SMEs should be aware of the importance of ICT in the organizational and productive development as an added value and competitive advantage. The draft revision of the organizational theories, management indices, and experiences of use and impact of ICT in organizations was done. The methodology used is observational and evaluative type with technological development.

  8. Analytical optimization of demand management strategies across all urban water use sectors

    Friedman, Kenneth; Heaney, James P.; Morales, Miguel; Palenchar, John

    2014-07-01

    An effective urban water demand management program can greatly influence both peak and average demand and therefore long-term water supply and infrastructure planning. Although a theoretical framework for evaluating residential indoor demand management has been well established, little has been done to evaluate other water use sectors such as residential irrigation in a compatible manner for integrating these results into an overall solution. This paper presents a systematic procedure to evaluate the optimal blend of single family residential irrigation demand management strategies to achieve a specified goal based on performance functions derived from parcel level tax assessor's data linked to customer level monthly water billing data. This framework is then generalized to apply to any urban water sector, as exponential functions can be fit to all resulting cumulative water savings functions. Two alternative formulations are presented: maximize net benefits, or minimize total costs subject to satisfying a target water savings. Explicit analytical solutions are presented for both formulations based on appropriate exponential best fits of performance functions. A direct result of this solution is the dual variable which represents the marginal cost of water saved at a specified target water savings goal. A case study of 16,303 single family irrigators in Gainesville Regional Utilities utilizing high quality tax assessor and monthly billing data along with parcel level GIS data provide an illustrative example of these techniques. Spatial clustering of targeted homes can be easily performed in GIS to identify priority demand management areas.

  9. Advancing the business creed? The framing of decisions about public sector managed care.

    Waitzkin, Howard; Yager, Joel; Santos, Richard

    2012-01-01

    Relatively little research has clarified how executives of for-profit healthcare organisations frame their own motivations and behaviour, or how government officials frame their interactions with executives. Because managed care has provided an organisational structure for health services in many countries, we focused our study on executives and government officials who were administering public sector managed care services. Emphasising theoretically the economic versus non-economic motivations that guide economic behaviour, we extended a long-term research project on public sector Medicaid managed care (MMC) in the United States. Our method involved in-depth, structured interviews with chief executive officers of managed care organisations, as well as high-ranking officials of state government. Data analysis involved iterative interpretation of interview data. We found that the rate of profit, which proved relatively low in the MMC programme, occupied a limited place in executives' self-described motivations and in state officials' descriptions of corporation-government interactions. Non-economic motivations included a strong orientation toward corporate social responsibility and a creed in which market processes advanced human wellbeing. Such patterns contradict some of the given wisdom about how corporate executives and government officials construct their reality. © 2011 The Authors. Sociology of Health & Illness © 2011 Foundation for the Sociology of Health & Illness/Blackwell Publishing Ltd.

  10. R&D+ i Strategic Management in a Public Company in the Brazilian Electric Sector

    Ruy De Quadros Carvalho

    2013-05-01

    Full Text Available The purpose of this paper is - by reporting an experience of structuring processes and tools related to the strategic management of R&D in the electricity sector – to show the conditions and potential for improved efficiency, efficacy, and effectiveness in the R&D program set by ANEEL. The methodology is action research. This is because the proposed and tested model is the result of reflection and resolution of critical organizational issues, applied in a public company in the electric power sector. Act No. 9,991 of July 24, 2000 provides for the obligation on the part of concessionaires, permittees, and licensees in the electric power sector to invest part of their operating revenue in research and development (R&D. For the effective implementation of these legal obligations, companies prepare their annual R&D programs, comprising projects that aim at developing innovative solutions for their processes and increasing business efficiency. However, the urgency to comply with the contractual provisions, coupled with the small amount of experience most companies have when it comes to carrying out R&D activities and projects, has led to the gradual formation of a mode of R&D implementation and management that does not favor its optimization and alignment with the goals the utility companies and the sector’s own technological development . The approach proposed in this paper consists of structuring the processes and tools related to the management of R&D driven by innovation (R&D+i and aligned with with the business strategy. These processes include the adoption of procedures and tools to manage structured, integrated decision-making flows involved in the innovation process, aiming at full alignment with business goals and objectives.

  11. Project management techniques used in the European Vacuum Vessel sectors procurement for ITER

    Losasso, Marcello, E-mail: marcello.losasso@f4e.europa.eu [Fusion for Energy (F4E), Barcelona (Spain); Ortiz de Zuniga, Maria; Jones, Lawrence; Bayon, Angel; Arbogast, Jean-Francois; Caixas, Joan; Fernandez, Jose; Galvan, Stefano; Jover, Teresa [Fusion for Energy (F4E), Barcelona (Spain); Ioki, Kimihiro [ITER Organisation, Route de Vinon sur Verdon, 13115 Saint Paul Lez Durance (France); Lewczanin, Michal; Mico, Gonzalo; Pacheco, Jose Miguel [Fusion for Energy (F4E), Barcelona (Spain); Preble, Joseph [ITER Organisation, Route de Vinon sur Verdon, 13115 Saint Paul Lez Durance (France); Stamos, Vassilis; Trentea, Alexandru [Fusion for Energy (F4E), Barcelona (Spain)

    2012-08-15

    Highlights: Black-Right-Pointing-Pointer File name contains the directory tree structure with a string of three-letter acronyms, thereby enabling parent directory location when confronted with orphan files. Black-Right-Pointing-Pointer The management of the procurement procedure was carried out in an efficient and timely manner, achieving precisely the contract placement date foreseen at the start of the process. Black-Right-Pointing-Pointer The contract start-up has been effectively implemented and a flexible project management system has been put in place for an efficient monitoring of the contract. - Abstract: The contract for the seven European Sectors of the ITER Vacuum Vessel (VV) was placed at the end of 2010 with a consortium of three Italian companies. The task of placing and the initial take-off of this large and complex contract, one of the largest placed by F4E, the European Domestic Agency for ITER, is described. A stringent quality controlled system with a bespoke Vacuum Vessel Project Lifecycle Management system to control the information flow, based on ENOVIA SmarTeam, was developed to handle the storage and approval of Documentation including links to the F4E Vacuum Vessel system and ITER International Organization System interfaces. The VV Sector design and manufacturing schedule is based on Primavera software, which is cost loaded thus allowing F4E to carry out performance measurement with respect to its payments and commitments. This schedule is then integrated into the overall Vacuum Vessel schedule, which includes ancillary activities such as instruments, preliminary design and analysis. The VV Sector Risk Management included three separate risk analyses from F4E and the bidders, utilizing two different methodologies. These efforts will lead to an efficient and effective implementation of this contract, vital to the success of the ITER machine, since the Vacuum Vessel is the biggest single work package of Europe's contribution to ITER and

  12. Managing corporate identities of non-profit organisations in the social welfare sector

    Lida Holtzhausen

    2013-03-01

    Full Text Available Present-day South Africa is characterised by many societal and developmental issues, such as HIV awareness and prevention, child-headed households, environmental protection, poverty alleviation, violence and victim aid. However, it is widely acknowledged that government alone cannot address these issues effectively. The role of non-profit organisations (NPOs in addressing social and development issues is increasingly emphasised. NPOs work at grass-roots level and they can therefore, on the whole, identify societal vulnerabilities and risks earlier than the government sector. However, due to the economic recession, NPOs operate in a competitive environment where an increasing number of NPOs rely on a small number of donors and other resources. NPOs should therefore differentiate themselves from the competition in order to obtain public legitimacy and funding. Corporate identity management is important for NPOs to fulfil their role in social welfare and thus contribute to disaster risk reduction. The exploratory nature of this study dictates a qualitative research approach. Semi-structured interviews with management of five NPOs in the social welfare sector were conducted in order to provide an answer to the study’s research question: ‘To what extent do NPOs in the social welfare sector practise corporate identity management, in order to prevent and address social welfare risks?’ The research found that NPOs do not realise the full potential of managing their corporate identities. NPOs therefore do not take advantage of a strong and distinct corporate identity which would allow them to ensure their ability to assess, address, reduce and/or alleviate vulnerabilities and disaster risks.

  13. The Role of Human Resource Management Practice Mediated by Knowledge Management (Study on companies from ICT sector, Croatia

    Marina Klacmer Calopa

    2015-05-01

    Full Text Available This paper integrates theories and findings of the role of human resources management (HRM in the process of knowledge management (KM in the information and communication technologies (ICT sector in Croatia.In order to succeed, companies must prevent the loss of knowledge. Therefore, they must recognize the importance of human resources as the main factor of business. Only knowledge management enables knowledge sharing.Furthermore, applications of information technology (IT in the field of HRM can prevent the loss of knowledge and arise the transfer of knowledge among employees.For the purpose of this paper, a survey regarding human resource and knowledge management in IT companies is conducted in order to analyze the structure of HR and the importance of knowledge sharing in an organization.

  14. Strategic Brand Management in Hospitality Sector: How to Manage Co-branding in Hotels and Restaurants

    Ruhet Genc

    2010-01-01

    Companies in the hospitality sector (hotels, restaurants etc.) aim to distinguish their brand image and differentiate their product or service among the competitors by adopting particular brand strategies since identifying a target customer base and understanding their needs and preferences are of primary significance for hospitality firms. The achievement of a distinguished designation necessitates utilizing research based and strategic branding techniques and suggestions. One major branding...

  15. Neural network controller for Active Demand-Side Management with PV energy in the residential sector

    Matallanas, E.; Castillo-Cagigal, M.; Gutiérrez, A.; Monasterio-Huelin, F.; Caamaño-Martín, E.; Masa, D.; Jiménez-Leube, J.

    2012-01-01

    Highlights: ► We have developed a neural controller for Active Demand-Side Management. ► The controller consists of Multilayer Perceptrons evolved with a genetic algorithm. ► The architecture of the controller is distributed and modular. ► The simulations show that the electrical local behavior improves. ► Active Demand-Side Management helps users to control his energy behaviour. -- Abstract: In this paper, we describe the development of a control system for Demand-Side Management in the residential sector with Distributed Generation. The electrical system under study incorporates local PV energy generation, an electricity storage system, connection to the grid and a home automation system. The distributed control system is composed of two modules: a scheduler and a coordinator, both implemented with neural networks. The control system enhances the local energy performance, scheduling the tasks demanded by the user and maximizing the use of local generation.

  16. Corporate Governance and Human Resource Management in Nigeria’s Downstream Petroleum Sector

    Oyewunmi Olabode A.

    2017-06-01

    Full Text Available The emergence of a ‘new world economy’ makes it imperative for corporate entities to adjust their corporate values, practices and internal processes. This paper explored the interrelatedness of selected corporate governance practices and human resource management outcomes. The paper relied on established corporate management theories as a platform for empirical consideration of selected issues relative to four established players in Nigeria’s downstream petroleum sector. A descriptive method was adopted and data was collected via a survey of 112 respondents. Contextual arguments were captured to achieve a robust appreciation of issues affecting individual participation and operations of corporate entities. The study found that there is a significant relationship between corporate governance practices and human resource management outcomes. Requisite conclusions and recommendations were provided in the light of empirical and theoretical findings.

  17. An application to measure impact of working capital management on profitability in firms in manufacture sector quoted on ISE

    Akbulut, Ramazan

    2011-01-01

    The purpose of this study is to investigate the relationship between working capital management and firm profitability of corporations in manufacture sector which are listed in İstanbul Stock Exchange for the period of 2000-2008. Working capital management is important part in firm financial management decision. The ability of the firm to continuously operate in longer period depends on how they deal with investment in working capital management. The optimal of working capital management coul...

  18. The peculiarities of process-based approach realization in transport sector company management

    Khripko, Elena; Sidorov, Gennadiy

    2017-10-01

    In the present article we study the phenomena of multiple meaning in understanding process-based management method in construction of transport infrastructure facilities. The idea of multiple meaning is in distortions which appear during reception of the management process paradigm in organizational environment of transport sector. The cause of distortion in process management is organizational resistance. The distortions of management processes are discovered at the level of diffusion among spheres of responsibility, collision in forms of functional, project and process interaction between the owner of the process and its participants. The level of distortion is affected by the attitude towards the result of work which means that process understanding of the result is replaced by the functional one in practice of management. This transfiguration is the consequence of regressive defensive mechanisms of the organizational environment. On the base of experience of forming process management in construction of transport infrastructure facilities company of the issues of diagnostics of various forms of organizational resistance and ways of reducing the destructive influence on managing processes are reviewed.

  19. Integration between environmental management and strategic planning in the oil and gas sector

    Magrini, Alessandra; Lins, Luiz dos Santos

    2007-01-01

    For activities that have a high possibility of causing environmental accidents, like in the oil and gas sector, it is reasonable to expect the environmental management to be an important variable within the company's strategic planning. However, this is not always true. In some cases, a change in the companies' attitude, abandoning a reactive position and assuming a proactive one, only happens upon the occurrence of serious environmental accidents with strong repercussion in the media. For the company that was the object of study, these accidents gave rise to deep changes in its environmental management, culminating in investments of approximately US$ 2.6 billion in environment, health and security, from 2000 to 2004. This was the highest amount to date invested on these areas by an oil company. This case study seeks to discuss the integration between environmental management and strategic planning in the oil and gas sector over a period of 10 years (from 1995 to 2004) in order to make a contextual analysis of the period before and after the environmental accidents possible

  20. Performance Management and Monitoring of Internal Audit for the Public Sector in Romania

    Elena Doina Dascălu

    2016-08-01

    Full Text Available Performance management is an on-going process, which has an essential component part, performance measurement, which involves the identification, supervision and communication of performance results, through the relation to a set of performance indicators. Based on the assessment results, corrective measures are established to ensure attainment of targeted results, offering a feedback, essential for the decision grounding enhancement, at all levels: strategic, operational or individual. As concerns performance management in public institutions in Romania, The Code on managerial internal control provides a hierarchy type model, in the framework of which, the head of the public entity, which is on the first level, needs to provide for performance monitoring for each objective and activity, through the intermediary of relevant quantitative and qualitative indicators, including referring to economy, efficiency, and effectiveness. Given the importance of the internal audit in the process of performance management, identifying solutions for continuous improvement of the public internal audit was subject to a study that was based on questioning public sector auditors on how to monitor the performance of public internal audit activity. Considering issues arising, the article proposes a series of directions for improving the monitoring of the performance of public internal audit activity in the public sector.

  1. [Managment system in safety and health at work organization. An Italian example in public sector: Inps].

    Di Loreto, G; Felicioli, G

    2010-01-01

    The Istituto Nazionale della Previdenza Sociale (Inps) is one of the biggest Public Sector organizations in Italy; about 30.000 people work in his structures. Fifteen years ago, Inps launched a long term project with the objective to create a complex and efficient safety and health at work organization. Italian law contemplates a specific kind of physician working on safety and health at work, called "Medico competente", and 85 Inps's physicians work also as "Medico competente". This work describes how IT improved coordination and efficiency in this occupational health's management system.

  2. Locally Integrated Energy Sectors supported by renewable network management within municipalities

    Kostevšek, Anja; Petek, Janez; Čuček, Lidija; Klemeš, Jiří Jaromír; Varbanov, Petar Sabev

    2015-01-01

    The decarbonisation of energy systems is one of the important issues of the present energy policies. One of the ways of achieving this is to focus on local energy systems, thus ensuring as much as possible their heat and power self-sufficiency by applying local renewable resource integration and transformation of the renewable energy. Increasing the share of renewables within the local energy balance could be accomplished by using a variety of approaches. One possibility is combining the Locally Integrated Energy Sectors' concept with the novel management and organisation of a renewables-based network. As a first priority, the proposed comprehensive approach focuses on increasing the energy efficiency of municipal heat and power systems using the Locally Integrated Energy Sectors' concept, which is followed by the integration of renewable energy sources with the establishment of a renewable-based network. The proposed approach is illustrated by a case study of district heating based on wood biomass for the municipality Ormož, Slovenia by integrating various end-users from different sectors. - Highlights: • The paper presents a new approach for accelerated inception of RES in municipalities. • LIES with RES network increases energy efficiency and accelerates RES integration. • A demonstration case of district heating on wood biomass within Ormož was performed.

  3. The participation of public institutions and private sector stakeholders to Devrekani Watershed management planning process

    Sevgi Öztürk

    2014-07-01

    Full Text Available Watershed management is creating the ecological balance between human beings and habitats and natural resources especially water resources. In this study the nature and human beings and all of the components involving on human activities in nature were tried to be tackled and the strengths and weaknesses, threats and opportunities (SWOT analysis of the area were evaluated by prioritizing R’WOT (Ranking + SWOT analysis for ensuring the participation and evaluating the ideas and attitudes of public institutions and private sector which are interest groups of Devrekani Watershed. According to the analysis result, both of the participant groups stated that the planned Hydroelectric Power Plant (HPP in the basin will negatively affect the natural resource value. The economical deficiency- for the local administration- and the lack of qualified labour force –for private sector- issues are determined as the most important issues. Having an environmental plan (EP, supporting the traditional animal husbandry were determined as the highest priority factors by the local administration group and the presence of forests and grasslands and the eco-tourism potential were determined as the highest priority factors for the private sector. Creating awareness to local administration group, who are one of the most important decision making mechanisms in the area and did not prefer threats in a high priority way, is foreseen according to the context of the study.

  4. What are private sector physiotherapists' perceptions regarding interprofessional and intraprofessional work for managing low back pain?

    Perreault, Kadija; Dionne, Clermont E; Rossignol, Michel; Poitras, Stéphane; Morin, Diane

    2018-03-28

    In the last decades, interactions between health professionals have mostly been discussed in the context of interprofessional teamwork where professionals work closely together and share a team identity. Comparatively, little work has been done to explore interactions that occur between professionals in contexts where traditionally formal structures have been less supporting the implementation of interprofessional teamwork, such as in the private healthcare sector. The objective of this study was to identify private sector physiotherapists' perceptions of interprofessional and intraprofessional work regarding interventions for adults with low back pain. This was a cross-sectional survey of 327 randomly-selected physiotherapists. Data were analysed using descriptive statistics. A majority of physiotherapists reported positive effects of interprofessional work for their clients, themselves and their workplaces. Proximity of physiotherapists with other professionals, clinical workloads, and client's financial situation were perceived as important factors influencing the implementation of interprofessional work. Low back pain is a highly prevalent and disabling condition. The results of this study indicate that integrating interprofessional work in the management of low back pain in the private sector is warranted. Furthermore, the implementation of interprofessional work is viewed by practicing physiotherapists as dependent upon certain client-, professional- and organizational-level factors.

  5. Environmental hazards in Nepal: altitude illness, environmental exposures, injuries, and bites in travelers and expatriates.

    Boggild, Andrea K; Costiniuk, Cecilia; Kain, Kevin C; Pandey, Prativa

    2007-01-01

    Adventure travel necessarily places travelers at risk of environmental hazards. We assessed the burden of "environmental" hazards among a cohort of travelers and expatriates presenting to a large travel clinic in Nepal. Data on travelers and expatriates seen at the Canadian International Water and Energy Consultants (CIWEC) clinic in Kathmandu were prospectively collected and entered into the GeoSentinel Surveillance Network database. Data on individuals receiving predefined diagnoses related to environmental hazards were extracted and analyzed. Of 10,499 travelers and 4,854 expatriates in the database, 2,160 were diagnosed with 2,533 environment-related illnesses. Injuries were common among both travelers and expatriates [N= 788 (6.1%) and 328 (4.9%), respectively], while altitude illness was seen almost exclusively in travelers [N= 611 (4.7%) vs N= 8 (0.1%)]. Factors independently associated with environmental diagnoses include male gender (p tourism (p educational impact in others.

  6. Going abroad to play: Motivations, challenges, and support of sports expatriates

    van Bakel, Marian

    2019-01-01

    Professional athletes moving abroad for their career is a novel phenomenon in IHRM. This exploratory paper charts the motivations of sports expatriates to move abroad to play, as well as adjustment challenges and sources of support. A survey was conducted with 77 professional athletes in 10 diffe...... expatriates need all the support they can get, and yet, little professional support is offered....... different sports. The main motivations to move abroad were an interest to experience life abroad, followed by the search for new challenges. In terms of challenges, different coaching style and communication issues were most often mentioned. Support was mainly informal, through team mates rather than...... professional providers. Our paper contributes to the literature because it is one of the first studies focusing on sports expatriates from an international HR perspective. Our study provides information on a vulnerable group of expatriates; they are young in age and under extreme performance pressure. Sports...

  7. Scarce skills expatriates in South African universities: Rhetoric and realities of the “Messianic” academics

    Mokoko Sebola

    2015-12-01

    Full Text Available This article investigates the reason for the continued scarce skills shortage, despite the recruitment of expatriates in academic institutions as an intervention measure. It argues that while the Human Resources Departments in South African universities motivate for the appointment of expatriates in the development of scarce skills, little monitoring is done to determine the effectiveness of this objective and, often, no performance instrument exists for such personnel. As such, the scarce skills to be developed continue to be wanting in the country. This article is conceptual and uses literature to argue about the hypothetical relation between the lack of a monitoring tool for expatriates and the continued scarce skills problems that universities cannot address. It concludes that the continued lack of a performance-monitoring instrument in South African universities for contracted expatriates will not solve the skills shortage problem experienced in South Africa.

  8. THE JAPANESE EXPATRIATES IN MALAYSIA: INTERACTION AND ADAPTATION IN THE CULTURAL DIVERSE ENVIRONMENT

    Ismail, Md. Rosli bin

    2013-01-01

    This study on the Japanese expatriates in Malaysia attempts to answer two research questions, i.e. (i) what is the classification of the Japanese expatriates based on communication skills, interaction and adaptation of culture, and (ii) what are the factors that are hindrance to communication and interaction? This study uses the analytical framework which argues that the Japanese society becomes the dominant culture of that corporation, and of individuals who work for the corporation. The stu...

  9. Impact of health and recreation on work-life balance: a case study of expatriates

    Naithani, Pranav

    2016-01-01

    Factors influencing work-life balance are evolving at a very fast pace, thus creating a fecund ground for innovative work-life balance tools and techniques. The increasing significance of expatriates in the global workforce necessitates a targeted set of work-life balance initiatives to help expatriate workers contribute more effectively in the competitive work environment. Health and recreation are the two important life spheres which play a very important role in success or failure of an ex...

  10. Influence of subject choice, work overload and work stress on expatriate higher education teachers.

    Naithani, Pranav

    2013-01-01

    Subject choice, work overload and work stress influence personal and professional lives of higher education teachers. Though the majority of higher education teachers in the Gulf Cooperation Council (GCC) countries are expatriates, yet research on expatriate higher education teachers working in the GCC countries is limited. This paper presents one part of the work life balance survey and focuses on the influence of subject choice, work overload and work stress on higher education teachers in ...

  11. Enhancing Cross-Cultural Training Efficacy on Expatriate Adjustment through Emotional Intelligence and Social Capital

    Susanto, Ely; Rostiani, Rokhima

    2012-01-01

    Cross cultural training is widely believed to make a positive contribution to expatriate adjustment. In practice, however, it is very costly and sometimes ineffective for expatriates. Therefore, there is a growing importance placed on increasing the cost effectiveness or enhancing the efficacy of crosscultural training by functioning individual expatriate’s social capital and emotional intelligence as moderating variables towards expatriate’s adjustment and performance. To do so we blend idea...

  12. Conflict Approaches of Effective Project Manager in the Upstream Sector of Indonesian Oil & Gas Industry

    Adhi Cahyono

    2012-11-01

    Full Text Available Normal 0 false false false IN X-NONE AR-SA MicrosoftInternetExplorer4 Conflict can be functional or dysfunctional to the organization’s performance. This study focused on the relationship between conflict approaches implemented by the project manager based on project team member’s perception on the effectiveness of the project manager in managing project’s conflict. Questionnaires were modified from Barker et al. (1988 to measure conflict management approaches and outcomes of managing project conflict. Data were gathered from 57 respondents who worked in the Engineering, Procurement, and Construction (EPC contractors serving the upstream sector of the Oil and Gas industry in Indonesia. By using Pearson correlation, result of this study indicated that project managers were perceived to be effective in managing project conflict when implementing cooperative and confi rmative approaches, but ineffective when combining competitive and avoidance approaches. Further research should investigate correlation between cultural dimensions with conflict approaches and outcomes of managing conflict. Keywords: Conflict approaches, effective project manager, EPC contractors, upstream sector of oil and gas industry /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:Arial; mso-bidi-theme-font:minor-bidi; mso-fareast-language:EN-US;}

  13. Human Resource Management Practices and Employees’ Satisfaction Towards Private Banking Sector in Bangladesh

    Md. Tofael Hossain Majumder

    2012-01-01

    Full Text Available Dramatic advances of Information and Communication Technology (ICT, changing mix and personal values of the workforce, emergence of the knowledge economy and increasing global competition have created enormous challenges on organizations. To cope with the challenges efficiently, human resource has been considered as one of the most important factors in today’s hyper-competitive market place. The focus of this study is to gain an insight into the current HRM practices and its impact on employee’s satisfaction on the private banking sector in Bangladesh. For conducting this research, 100 bank employees are selected from the chosen banks and out of this 88 employees responses properly, the response rate is 88 percent. The questionnaire consists of different questions on nine HRM dimensions such as recruitment and selection systems, compensation package, job security, career growth, training and development, management style, job design and responsibilities, reward and motivation and working environment. The questionnaire was developed by using a five point Likert scale. In this study, some statistical measures such as Z-test, mean and proportion analysis is used to examine employee’s satisfaction. The study reveals that all HRM dimensions exercised in the private banking sector of Bangladesh does not satisfied to the employees equally. Most of the employees are dissatisfied with compensation package followed by reward and motivation, career growth, training and development, management style, and job design and responsibilities. So, these HRM dimensions quality should be improved for the betterment of the bank’s success.

  14. Quality management standards for facility services in the Italian health care sector.

    Cesarotti, Vittorio; Di Silvio, Bruna

    2006-01-01

    Health care, one of the most dynamic sectors in Italy, is studied with a particular focus on outsourcing non-core activities such as facility management (FM) services. The project's goals are to define national standards to balance and control facility service evolution, and to drive FM services towards organisational excellence. The authors, in cooperation with a pool of facility service providers and hospitals managers, studied cleaning services--one of the most critical areas. This article describes the research steps and findings following definition and publication of the Italian standard and its application to an international benchmarking process. The method chosen for developing the Italian standard was to merge technical, strategic and organisational aspects with the goal of standardising the contracting system, giving service providers the chance to improve efficiency and quality, while helping healthcare organisations gain from a better, more reliable and less expensive service. The Italian standard not only improved services but also provided adequate control systems for outsourcing organisations. In this win-win context, it is hoped to continually drive FM services towards organisational excellence. This study is specific to the Italian national healthcare system. However, the strategic dynamics described are common to many other contexts. A systematic method for improving hospital FM services is presented. The authors believe that lessons learned from their Italian case study can be used to better understand and drive similar services in other countries or in other FM service outsourcing sectors.

  15. CUSTOMER RELATIONSHIP MANAGEMENT IN BUSINESS-TO-BUSINESS MARKETING: EXAMPLE OF TOURISM SECTOR

    Demet TUZUNKAN

    2018-04-01

    Full Text Available The aim of this study is to demonstrate how customer relationship management systems are implemented in tourism companies that do business-tobusiness marketing. The study firstly tries to explain the concepts of business-tobusiness marketing and customer relations management. The existence and implementation of customer relationship management systems, particularly in business-oriented organizations, is crucial in order to make a difference in the globalizing world where competition conditions are gradually increasing. In order to achieve this, it has been evaluated how the customer relationship management systems are formed, how they are implemented, and what advantages they provide by conducting interviews with the employees in the companies that are business-tobusiness marketing in tourism sector and business areas. In methodology, semistructured interview technique has been used which enables qualitative data collection as a method in order to reach the goal of the study. As a result of the interviews and research, it has been established that customer relations management in B2B tourism companies is quite vital to be more productive, work efficiently, support marketing activities considerably and therefore increase the sales volume.

  16. Sustaining private sector participation (PSP) in solid waste management in Lagos, Nigeria, a developing country

    Adebola, G. [Richbol Environmental Services Ltd., Lagos (Nigeria)

    2000-07-01

    Solid waste management in Lagos, Nigeria includes refuse collection and transportation to a landfill site. Disposal of the refuse and maintenance of the landfill site is also included in this task which, in the past was always a responsibility of the Government Agencies at the local level as a social service. This service has recently been privatised in the name of Private Sector Participation (PSP) in domestic refuse collection and disposal. As a new operator in about 23 wards in the ongoing PSP of domestic refuse, Richbol Environmental Ltd., recognized the enormous effort that government will have to make to sustain PSP in solid waste management. Governments can maintain control through re-orientation, legislation, enforcement, strengthening the PSP operators, integrating existing operators, and monitoring the activities of PSP operators. This paper presented a brief overview of the institutional changes that solid waste management has undergone in Lagos since 1977. It was emphasized that integrated waste management is extremely capital intensive. An integrated PSP can be a long term solution to waste management in developing, cash poor countries. The economic importance of PSP lies in the fact that it will reduce government expenditure and will also create a healthier environment and provide employment opportunities for thousands of employees and contribute to the gross domestic product of the country. 5 refs., 3 tabs., 1 fig.

  17. The Adjustment of spouses and expatriates and its relationship with expatriate’s performance in international assignments

    Brunella Tristão Simonelli

    2016-09-01

    Full Text Available The adaptation of an expatriate is a function of several factors and family issues have been identified as potential influencers in the process. However, little is known about the effect of the existing role of the spouse in the adaptation of the expatriate. Thus, the objective of this study is to evaluate the relationship between the adjustment of expatriates and their spouses with the performance of the expatriate. It is a quantitative study with 217 couples in which one member of the couple occupied the expatriate position. The results showed no significant relationship between the adjustment of the spouse and the performance of the expatriate, but revealed that the adaptation of expatriate moderates the relationship between these variables. These results suggest that the adaptation of the spouse can have an indirect relationship on expatriate performance, via the expatriate’s adaptation. These findings support the idea that companies should invest in organizational support to facilitate a better fit of the expatriate and his spouse to the host country culture and to promote a higher individual performance.

  18. Heads and tails: both sides of the coin: an analysis of hybrid organizations in the Dutch waste management sector

    Karré, P.M.

    2011-01-01

    In this thesis, Philip Marcel Karré argues that hybridity can only be fully understood and managed when one considers both sides of the coin, and sees benefits and risks as each other’s flipsides. By analyzing hybrid organizations in the Dutch waste management sector, he develops a perspective on

  19. Knowledge Management as an Approach to Learning and Instructing Sector University Students in Post-Soviet Professional Education

    Volegzhanina, Irina S.; Chusovlyanova, Svetlana V.; Adolf, Vladimir A.; Bykadorova, Ekaterina S.; Belova, Elena N.

    2017-01-01

    The relevance of the study depends on addressing to the issue of knowledge management in learning and instructing students of post-Soviet sector universities. In this regard, the article is intended to reveal the nature of knowledge management approach compared to the knowledge-based one predominated in Soviet education. The flagship approach of…

  20. Las reformas sanitarias y los modelos de gestión Health sector reform and management models

    Ginés González García

    2001-06-01

    Full Text Available This article tries to indicate the direction of progress in management being taken in health sector reforms in Latin America. The piece first discusses the tension between local forces and international neoliberal trends being manifested in the reform in various countries. The article next looks at the distinction between the tools and the management models that are being applied, presenting a taxonomy of three management levels: macromanagement (national health systems, midlevel management (hospitals, insurers, and other such institutions, and micromanagement (clinics. The piece concludes by reflecting on the future of management in the health sector in Latin America, where health systems are overadministered and undermanaged. Their future depends on multiple factors, most of which are outside the health care field itself. Better management of policies, institutions, and patients would be a tremendous tool in directing the future. Management is here to stay, with greater emphasis on either supply--hospitals and physicians--or demand--citizens or clients. For both the public and private sectors, health management is central to health sector reforms in Latin America.

  1. Towards a Theory of Managing Wicked Problems through Multi-Stakeholder Engagements: Evidence from the Agribusiness Sector

    Dentoni, D.; Ross, R.

    2013-01-01

    Part Two of our Special Issue on wicked problems in agribusiness, “Towards a Theory of Managing Wicked Problems through Multi-Stakeholder Engagements: Evidence from the Agribusiness Sector,” will contribute to four open questions in the broader fields of management and policy: why, when, which and

  2. Facilitators and Inhibitors of Supply Chain Innovation-prospects for Supply Chain Managment in the Irish Grocery Sector

    Keegan, Joan; O'Callaghan, Edmund; Wilcox, Mary

    2001-01-01

    Supply chain management is one of the most significant strategic challenges currently facing the Irish grocery sector. The UK grocery market with its emphasis on composite deliveries via regional distribution centres is extremely sophisticated; the Irish grocery sector, however, is in the embryonic stage of implementing central distribution. The potential to develop innovative supply chain systems is mediated by both national logistic-related variables and company characteristics. In additio...

  3. Applying a private sector capitation model to the management of type 2 diabetes in the South African public sector: a cost-effectiveness analysis.

    Volmink, Heinrich C; Bertram, Melanie Y; Jina, Ruxana; Wade, Alisha N; Hofman, Karen J

    2014-09-30

    Diabetes mellitus contributes substantially to the non-communicable disease burden in South Africa. The proposed National Health Insurance system provides an opportunity to consider the development of a cost-effective capitation model of care for patients with type 2 diabetes. The objective of the study was to determine the potential cost-effectiveness of adapting a private sector diabetes management programme (DMP) to the South African public sector. Cost-effectiveness analysis was undertaken with a public sector model of the DMP as the intervention and a usual practice model as the comparator. Probabilistic modelling was utilized for incremental cost-effectiveness ratio analysis with life years gained selected as the outcome. Secondary data were used to design the model while cost information was obtained from various sources, taking into account public sector billing. Modelling found an incremental cost-effectiveness ratio (ICER) of ZAR 8 356 (USD 1018) per life year gained (LYG) for the DMP against the usual practice model. This fell substantially below the Willingness-to-Pay threshold with bootstrapping analysis. Furthermore, a national implementation of the intervention could potentially result in an estimated cumulative gain of 96 997 years of life (95% CI 71 073 years - 113 994 years). Probabilistic modelling found the capitation intervention to be cost-effective, with an ICER of ZAR 8 356 (USD 1018) per LYG. Piloting the service within the public sector is recommended as an initial step, as this would provide data for more accurate economic evaluation, and would also allow for qualitative analysis of the programme.

  4. Marketing Integration for the Implementation of Territorial and Sectoral Approach to the Management of Electricity Development

    Ivan A. Unshchikov

    2017-06-01

    Full Text Available This article contains a proposal for a new approach to management of development of electric power in the multi-level governance system. To improve the effectiveness of the multi-level governance is offered by the wide use of marketing. Tools of investment marketing can be used to match demand and supply, using all levels of management. To do this, the subjects at every level of government carried out an identical procedure horizontal integration of sectoral and territorial marketing. Isolated, and then analyzed and evaluated by territorial competitive position and industry competitive position. Then, based on analysis and evaluation of produced competitive position produced directions of development and formed investment proposals. After conducted custom PESTanalysis, which is proposed to use as a tool for analysis and evaluation of investment demand subjects of external control levels and, in fact, is a vertically integrated marketing in the multi-level governance system. With this approach, each actively involved in the mechanism of the subject of management has the ability to efficiently allocate "through the corridors" of investment development, to select appropriate investment proposals. Goal setting, recording and evaluation of the competitive position in the performance of the above procedures can effectively compare and coordinate investment demand with investment proposals in the complex structure of multi-level governance. The use of horizontal and vertical integration of marketing in this system greatly increases the efficiency of management by taking into account the scale and evaluation of internal and external market factors.

  5. Quality management and the work environment: an empirical investigation in a public sector organization.

    Taveira, Alvaro D; James, Craig A; Karsh, Ben -Tzion; Sainfort, François

    2003-07-01

    The integration of quality management initiatives, particularly total quality management (TQM), and ergonomics has received increasing attention from scholars and practitioners. Above all, the question of how TQM programs relate to ergonomic aspects of organizational design and culture is at the center of this discussion. This study examines how elements of a "typical", Deming-inspired, TQM program in the public sector interact with the work environment. Elements of the TQM program were defined and measured using the Malcom Baldridge Award criteria. The specific elements examined were "Management Support of Quality", "Information and Analysis", "Human Resources", "Processes and Quality Results", and "Customer Focus and Satisfaction". The relationship between these TQM elements and the work environment were defined through five separate hypotheses. The work environment was described by the constructs "Supervisor Support", "Task Clarity", "Task Orientation", and "Innovation". Data were obtained through survey questionnaires administered to employees of four departments in a municipal government organization. Results supported three of the hypotheses, but produced some unanticipated outcomes with regard to the other two. Namely, "Management Support of Quality" was significantly related to "Supervisor Support", "Task Orientation", "Task Clarity" and "Innovation"; "Human Resources" was significantly related to "Supervisor Support"; "Processes and Quality Results" was significantly related to "Task Orientation" and "Innovation". Contrary to predicted "Information and Analysis" was negatively related to "Innovation", and "Customer Focus" was unrelated to any of the outcome variables. The relationships between these TQM elements and work environment dimensions are discussed. Implications for TQM and ergonomic practice are analyzed, and directions for future research proposed.

  6. Corporatization of the water sector: Implications for transitioning to sustainable urban water management

    Fratini, Chiara; Elle, Morten; Brown, Norman R.

    2012-01-01

    In the context of climate change, the Danish water sector is experiencing two major pressures. On one hand, a number of agents are pushing towards more sustainable urban water management (SUWM) approaches with the aim of improving surface water quality and mitigating flood risk. On the other hand....... A more direct collaboration of the national regulator of competitive performances with government institutions and other non-governmental actors might be an effective answer to such challenges....... the influencing factors for transitioning to SUWM and highlighted the potential governance attributes for enhancing and/or constraining such change. This paper explores the corporatization of the water sector and its implications for transitioning to SUWM. On the base of a preliminary literature review we...... identify the rationales for and drawbacks of corporatization and compare them with the critical factors to build institutional capacity for SUWM. Preliminary results suggest that corporatization is expected to create a range of challenges that might hinder the transition towards more SUWM approaches...

  7. Childhood diarrhoea management practices in Bangladesh: private sector dominance and continued inequities in care.

    Larson, Charles P; Saha, Unnati Rani; Islam, Rafiqul; Roy, Nikhil

    2006-12-01

    Monitoring for disparities in health and services received based upon gender, income, and geography should continue as renewed efforts to reduce under-five mortality are made in response to millennium development goal #4. The purpose of this survey was to provide a nationally representative description of current childhood diarrhoea management practices and disparities in Bangladesh. A nationally representative, cross-sectional, cluster-sample survey was carried out in randomly selected rural and urban populations across Bangladesh. The survey was completed over an 8 month period between November 2003 and June 2004. A total of 7308 children with a prevalent diarrhoeal illness episode within 560 clusters were identified and enrolled in the survey. In 61% of the cases help was sought from a health care provider, with over 90% practicing in the private sector. Caretaker practice disparities favouring males and higher income households were identified. Significant trends (P gender disparities were limited to females being less likely to receive an antibiotic, adj OR 0.74 (95% CI 0.65, 0.86). Households seeking help from a health provider overwhelmingly utilize the private sector in Bangladesh. Gender inequities in the utilization of licensed providers and purchase of antibiotics, favouring males were identified. Findings suggest that higher income, urban households tend to practice greater gender discrimination. In order to better understand health dynamics in urban populations, in particular slum-dwellers, there is a need to disaggregate survey data by household location.

  8. Integration of formal and informal sector (waste bank in waste management system in Yogyakarta, Indonesia

    Purnama Putra Hijrah

    2018-01-01

    Full Text Available The change of waste management paradigm becomes an important thing to do, as a step adaptation to the increasing rate of waste generation every year in Indonesia. 100% management target has been divided into two parts, namely the reduction (30% and waste handling (70%. Reductions focus on source limitation and 3R program optimization, whereas handling involves collecting and final processing activities. However, the current level of waste reduction is still very low (12%, the government made various efforts to increase it, one of its with the waste bank program. DIY province as a pioneer in the concept of waste bank continues to develop to increase the participation of the community, from 166 locations in 2013, increased to 792 locations in 2017 and 495 of its as the waste bank (62.5%. Average waste bank with 43 customers, able to manage the waste up to 2,078,064 kg/month, with the data can be estimated the amount of waste that can be managed in the city of Yogyakarta, Sleman and Bantul Regency. The city of Yogyakarta has 433 units of the waste bank, capable of managing waste up to 899,801.8 kg/month, Sleman Regency has 34 units of the waste bank (78.966,4 kg/month and Bantul has 24 units of the waste bank (49.873,5 kg/month. The integration of formal and informal sectors through waste banks can increase the percentage of waste management services. The level of service in Yogyakarta City increased from 85% to 95.5%, Sleman District from 30.71 to 31%, and Bantul Regency from 7.49 to 7.7%

  9. CURRENT STATE AND EVOLUTION PERSPECTIVES FOR MANAGEMENT ACCOUNTING IN THE ENERGY SECTOR BY IMPLEMENTING THE ABC METHOD

    Rof Letitia Maria

    2011-07-01

    Full Text Available Based on a controversial issue, namely determining and controlling costs in the energy sector, the present study falls within the scope of management accounting and control. This scientific approach was initiated as a result of personal research concerns in the area of accounting, starting from the need to know and quantify costs in a sector of the economy that is less exploited. The main objective of this scientific approach is to address the evolution of the energy sector in a national and international context, in terms of economy and finances, with the aim to underline the need to organize and conduct management accounting in this sector. We will present a few particularities of the energy system, the current status of implementation of a medium and long term strategy aimed at developing the energy sector, as well as the need to adopt modern costing methods in this sector, which ensure operative cost control and performance growth of the entities that operate in this sector. Information on the reviewed topic was conducted by studying the national and international literature in the field, by analyzing the associated legislation, by consulting specialized web-sites and various articles in the database. The main research methods used in this scientific approach were analysis and synthesis, and qualitative research was the type of used research. The results of the research will materialize in providing the necessary conditions for designing an econometric model for implementing the ABC method, the conceptual and ideological delimitation of the ABC method, the deepening of the positive and negative aspects that the implementation of the Activity Based Costing involves. The major implication for the researched field is ensuring success for the implementation of a modern costing method in the energy sector, underlining the shortcomings of the traditional costing methods. The added value of the paper consists in conducting a rigorous study of the

  10. Appraising longitudinal trends in the strategic risks cited by risk managers in the international water utility sector, 2005-2015.

    Chalker, Rosemary T C; Pollard, Simon J T; Leinster, Paul; Jude, Simon

    2018-03-15

    We report dynamic changes in the priorities for strategic risks faced by international water utilities over a 10year period, as cited by managers responsible for managing them. A content analysis of interviews with three cohorts of risk managers in the water sector was undertaken. Interviews probed the focus risk managers' were giving to strategic risks within utilities, as well as specific questions on risk analysis tools (2005); risk management cultures (2011) and the integration of risk management with corporate decision-making (2015). The coding frequency of strategic (business, enterprise, corporate) risk terms from 18 structured interviews (2005) and 28 semi-structured interviews (12 in 2011; 16 in 2015) was used to appraise changes in the perceived importance of strategic risks within the sector. The aggregated coding frequency across the study period, and changes in the frequency of strategic risks cited at three interview periods identified infrastructure assets as the most significant risk over the period and suggests an emergence of extrinsic risk over time. Extended interviews with three utility risk managers (2016) from the UK, Canada and the US were then used to contextualise the findings. This research supports the ongoing focus on infrastructure resilience and the increasing prevalence of extrinsic risk within the water sector, as reported by the insurance sector and by water research organisations. The extended interviews provided insight into how strategic risks are now driving the implementation agenda within utilities, and into how utilities can secure tangible business value from proactive risk governance. Strategic external risks affecting the sector are on the rise, involve more players and are less controllable from within a utility's own organisational boundaries. Proportionate risk management processes and structures provide oversight and assurance, whilst allowing a focus on the tangible business value that comes from managing strategic

  11. Public-private sector partnership in household waste management as perceived by residents in south-west Nigeria.

    Ezebilo, Eugene E; Animasaun, Emmanuel D

    2012-08-01

    In most developing countries public-private sector partnership is becoming increasingly applied in household waste management service delivery especially in urban areas to reduce cost and improve effectiveness. This paper reports a study of householders' perceptions of public-private sector partnership in provision of household waste management services in Ilorin, south-west Nigeria. A multistage random sampling technique was used to select 224 households for the study. The data generated from the survey were analysed using a binary logit model. The results show that most of the respondents were of the opinion that the public-private partnership has not been able to improve household waste management services. Time taken to visit solid waste collection point, income and marital status negatively influenced their perceptions, while activities of sanitary inspectors, occupation and gender had positive influence. The public-private partnership will be more effective and sustainable if the public sector could pay more attention to performance monitoring and accountability.

  12. Demand-side management and demand response in the Ontario energy sectors

    2003-01-01

    In June 2003, the Ontario Energy Board was asked by the Minister of Energy to identify and review options for the delivery of demand-side management (DSM) and demand response (DR) activities within the electricity sector, by consulting with stakeholders. The role of local distribution company (distributor) in such activities was also to be determined. The objective was to balance implementation costs with the benefits to consumers and the entire system. The preliminary research and ideas were presented in this discussion paper. Definitions of both DSM and DR were provided, followed by an overview of economic theory and competitive markets. The framework for discussion was presented, along with a list of issues and other considerations. A spectrum of potential approaches to a DSM and DR framework was included and jurisdictional examples provided. A brief overview of the concept of load aggregation was presented and the next steps for consultations were outlined. 30 refs., 7 tabs

  13. ECONOMIC THOUGHT ABOUT PRIVATE SECTOR EDUCATION: POLICY IMPLICATIONS FOR MANAGEMENT OF UNIVERSITIES IN AFRICA

    A. O. AYENI

    2006-04-01

    Full Text Available This study provides relevant economic ideas that can assist Nigeria and other Africancountries in making innovative policies at privatizing university education. A review of the education market scene on the continent provides an imperfect market with adverse consequences occasioned by inadequate information and unbridled competition.Advocating a joint role for sharing the costs and benefits of university education between government and private sectors, the study suggests a four-policy option for adoption by Nigeria and other African countries. These are, in ascending order of importance: regulated private, subsidized private, competitive private, and complementary private systems of iversity educationUsing the Backcock University in Nigeria as an example, this paper demonstrates thepositive managerial influence of a competitive and complementary system of private university. Nevertheless, to forestall market failure, this study rounds off by pointing out the reformatory, regulatory and redemptive roles of government in the management ofprivate universities in Nigeria and other African countries.

  14. Changing approaches to financing and financial management in the South African local government sector

    D Sing

    2003-11-01

    Full Text Available Sections 152 and 153 of the Constitution of the Republic of South Africa, 1996 (Act 108 of 1996 have given local government a developmental mandate. Local government has a constitutional obligation to participate in national and provincial development programmes. Local government should become a powerful development catalyst in collaboration with other spheres of government, the non-governmental sector and the local citizenry. It has to address social, economic and infrastructural backlogs and inequalities in a stable and sustainable manner to ensure developmental outcomes are reached. Different financing and financial management policies, strategies, structures, processes and procedures have to be instituted with a view to transformation and innovation. Constant and consistent monitoring, analysis and evaluation of these policies, strategies structures, processes and procedures should ensure these constitutional imperatives.

  15. Knowledge mobilisation in healthcare: a critical review of health sector and generic management literature.

    Ferlie, Ewan; Crilly, Tessa; Jashapara, Ashok; Peckham, Anna

    2012-04-01

    The health policy domain has displayed increasing interest in questions of knowledge management and knowledge mobilisation within healthcare organisations. We analyse here the findings of a critical review of generic management and health-related literatures, covering the period 2000-2008. Using 29 pre-selected journals, supplemented by a search of selected electronic databases, we map twelve substantive domains classified into four broad groups: taxonomic and philosophical (e.g. different types of knowledge); theoretical discourse (e.g. critical organisational studies); disciplinary fields (e.g. organisational learning and Information Systems/Information Technology); and organisational processes and structures (e.g. organisational form). We explore cross-overs and gaps between these traditionally separate literature streams. We found that health sector literature has absorbed some generic concepts, notably Communities of Practice, but has not yet deployed the performance-oriented perspective of the Resource Based View (RBV) of the Firm. The generic literature uses healthcare sites to develop critical analyses of power and control in knowledge management, rooted in neo-Marxist/labour process and Foucauldian approaches. The review generates three theoretically grounded statements to inform future enquiry, by: (a) importing the RBV stream; (b) developing the critical organisational studies perspective further; and (c) exploring the theoretical argument that networks and other alternative organisational forms facilitate knowledge sharing. Copyright © 2012 Elsevier Ltd. All rights reserved.

  16. New Management of the Public Sector and Elements of e-Governance in Slovenia

    Uroš Pinterič

    2006-01-01

    Full Text Available The article deals with features of e-governance and e-communication, as important elements of new management of the public sector. The author points out that one of the most important principles of new management is customer orientation. This principle ensures a move from the Weberian type of bureaucratic administration, limited to hierarchical procedures, towards a fl exible and user (citizen friendly public administration. The author considers the results of a study of e-communication of the Slovenian civil service with citizens; he observes the sending of e-mail messages (questions by citizens to the general e-mail address of an administrative institution. In the study, messages have been sent to the most important institutions of civil service and government institutions. Based on the results of the study, the author concludes that Slovenia has managed to achieve some basic elements necessary for the development of e-governance, and e-communication between citizens and civil service. However, the author concludes that a further reform of civil service is necessary in Slovenia in terms of its informatisation, which will encourage further changes in the administrative culture of civil servants and the increase of their willingness to work in a fl exible working environment.

  17. Integrated Financial Management Information Systems: Guidelines for effective implementation by the public sector of South Africa

    Christoffel J. Hendriks

    2012-12-01

    Full Text Available Background: Integrated Financial Management Information Systems (IFMIS can improve public sector management by providing real-time financial information to managers in order to enhance their decision-making capabilities. The South African Public Service is currently busy with the implementation of an IFMIS. However, the implementation of such a project has proved to be a very demanding undertaking and has not been met with resounding success.Objectives: The research was conducted in order to identify the challenges and risks that are involved in the implementation of the IFMIS in South Africa. After identification of the challenges and risks, solutions or guidelines were developed that may make the implementation more successful.Method: The methodology that was used is that of a literature study where theories were explored and used to solve a research problem. Based on the theoretical research, solutions and guidelines were developed to solve challenges and risks experienced.Results: The results indicated that there are a number of challenges involved with the implementation of an IFMIS. A set of best practice guidelines was developed that may make the implementation more successful.Conclusion: The sheer size and complexity of an IFMIS poses significant challenges and a number of risks to the implementation process. There are, however, critical success factors or best practices that can be used for the project to succeed. It is recommended that these best practices be used by the South African Public Service.

  18. The process of internationalization and expatriation: the case of Weg S.A in China

    Janaina Mortari Schiavini

    2012-06-01

    Full Text Available This article aims to analyze the process of internationalization and expatriation of WEG Electrical Equipment S.A in China. The recent movement of internationalization of Brazilian companies is characterized by cases of multinationals such as WEG, which performs Foreign Direct Investments in search for increasing their participation in international business and gain of competitive advantage. This study has a descriptive character and qualitative nature, using the case study as research method, in which the objects of observation were the processes of internationalization and expatriation of WEG in China. First, secondary data was used aiming to characterize the decision of entry mode in China and their process of internationalization. Later, a semi-structured interview was held, whose questions attempted to understand how the process of expatriation of employees of WEG in the Chinese mission happened. The results show the challenges faced by the company with their inclusion in the Asian market, the determining aspects of the expatriation process and its relation to theoretical models. It is expected that this work contribute to generate knowledge about the internationalization of Brazilian companies and the leading of their expatriations, since those themes demand for conclusive research for clarification of the theoretical models on the Brazilian reality.

  19. Do elections matter for private-sector healthcare management in Brazil? An analysis of municipal health policy.

    McGregor, Alecia J; Siqueira, Carlos Eduardo; Zaslavsky, Alan M; Blendon, Robert J

    2017-07-12

    This study analyzed several political determinants of increased private-sector management in Brazilian health care. In Brazil, the poor depend almost exclusively on the public Unified Health System (the SUS), which remains severely underfunded. Given the overhead costs associated with privately contracted health services, increased private management is one driver of higher expenditures in the system. Although left parties campaign most vocally in support of greater public control of the SUS, the extent to which their stated positions translate into health care policy remains untested. Drawing on multiple publicly available data sources, we used linear regression to analyze how political party-in-power and existing private sector health care contracting affect the share of privately managed health care services and outsourcing in municipalities. Data from two election periods-2004 to 2008 and 2008 to 2012-were analyzed. Our findings showed that although private sector contracting varies greatly across municipalities, this variation is not systematically associated with political party in power. This suggests that electoral politics plays a relatively minor role in municipal-level health care administration. Existing levels of private sector management appear to have a greater effect on the public-private makeup of the Brazilian healthcare system, suggesting a strong role of path dependence in the evolution of Brazilian health care delivery. Despite campaign rhetoric asserting distinct positions on privatization in the SUS, factors other than political party in power have a greater effect on private-sector health system management at the municipal-level in Brazil. Given the limited effect of elections on this issue, strengthening participatory bodies such as municipal health councils may better enfranchise citizens in the fundamental debate over public and private roles in the health care sector.

  20. Kommunikationsprobleme zwischen deutschen Expatriates und Chinesen in der wirtschaftlichen Zusammenarbeit -- Empirische Erfahrungen und Analyse der Einflußfaktoren

    Shi, Hongxia

    2003-01-01

    Die vorliegende Arbeit untersucht die empirischen Erfahrungen und die Einflußfaktoren der Kommunikationsprobleme der deutschen Expatriates und Chinesen in der wirtschaftlichen Zusammenarbeit. Die Untersuchung basiert auf einem Datenmaterial, das aus 86 Interviewgesprächen mit Betroffenen besteht. Zentrale Fragestellungen der vorliegenden Arbeit sind: 1. Mit welchen Kommunikationsproblemen werden die befragten deutschen Expatriates und Chinesen in ihrer interkulturellen Kommunikation miteinand...

  1. Cross-Cultural Adjustment Process of Expatriate Families in a Multinational Organization: A Family System Theory Perspective

    Rosenbusch, Katherine

    2010-01-01

    The purpose of this survey based study was to examine whether the characteristics (i.e., flexibility and cohesion) of expatriate families in a multinational corporation as measured by the Family Adaptability and Cohesion Evaluation Scale can predict cross-cultural adjustment of the expatriate (individual level of analysis) and his/her family…

  2. Between hype and veracity; privatization of municipal solid waste management and its impacts on the informal waste sector.

    Sandhu, Kiran; Burton, Paul; Dedekorkut-Howes, Aysin

    2017-01-01

    The informal waste recycling sector has been an indispensable but ironically invisible part of the waste management systems in developing countries as India, often completely disregarded and overlooked by decision makers and policy frameworks. The turn towards liberalization of economy since 1991 in India opened the doors for privatization of urban services and the waste sector found favor with private companies facilitated by the local governments. In joining the privatization bandwagon, the local governments aim to create an image of a progressive city demonstrated most visibly through apt management of municipal solid waste. Resultantly, the long important stakeholder, the informal sector has been sidelined and left to face the adverse impacts of privatization. There is hardly any recognition of its contributions or any attempt to integrate it within the formal waste management systems. The study investigates the impacts of privatization on the waste pickers in waste recycling operations. Highlighting the other dimension of waste collection and management in urban India the study focuses on the waste pickers and small time informal scrap dealers and this is done by taking the case study of Amritsar city, which is an important historic centre and a metropolitan city in the state of Punjab, India. The paper develops an analytical framework, drawing from literature review to analyze the impacts. In conclusion, it supports the case for involving informal waste sector towards achieving sustainable waste management in the city. Copyright © 2016 Elsevier Ltd. All rights reserved.

  3. Crowd-Sourcing Management Activity Data to Drive GHG Emission Inventories in the Land Use Sector

    Paustian, K.; Herrick, J.

    2015-12-01

    Greenhouse gas (GHG) emissions from the land use sector constitute the largest source category for many countries in Africa. Enhancing C sequestration and reducing GHG emissions on managed lands in Africa has to potential to attract C financing to support adoption of more sustainable land management practices that, in addition to GHG mitigation, can provide co-benefits of more productive and climate-resilient agroecosystems. However, robust systems to measure and monitor C sequestration/GHG reductions are currently a significant barrier to attracting more C financing to land use-related mitigation efforts.Anthropogenic GHG emissions are driven by a variety of environmental factors, including climate and soil attributes, as well as human-activities in the form of land use and management practices. GHG emission inventories typically use empirical or process-based models of emission rates that are driven by environmental and management variables. While a lack of field-based flux and C stock measurements are a limiting factor for GHG estimation, we argue that an even greater limitation may be availabiity of data on the management activities that influence flux rates, particularly in developing countries in Africa. In most developed countries there is a well-developed infrastructure of agricultural statistics and practice surveys that can be used to drive model-based GHG emission estimations. However, this infrastructure is largely lacking in developing countries in Africa. While some activity data (e.g. land cover change) can be derived from remote sensing, many key data (e.g., N fertilizer practices, residue management, manuring) require input from the farmers themselves. The explosive growth in cellular technology, even in many of the poorest parts of Africa, suggests the potential for a new crowd-sourcing approach and direct engagement with farmers to 'leap-frog' the land resource information model of developed countries. Among the many benefits of this approach

  4. Managing customization in health care: a framework derived from the services sector literature.

    Minvielle, Etienne; Waelli, Mathias; Sicotte, Claude; Kimberly, John R

    2014-08-01

    Organizations that provide health services are increasingly in need of systems and approaches that will enable them to be more responsive to the needs and wishes of their clients. Two recent trends, namely, patient-centered care (PCC) and personalized medicine, are first steps in the customization of care. PCC shifts the focus away from the disease to the patient. Personalized medicine, which relies heavily on genetics, promises significant improvements in the quality of healthcare through the development of tailored and targeted drugs. We need to understand how these two trends can be related to customization in healthcare delivery and, because customization often entails extra costs, to define new business models. This article analyze how customization of the care process can be developed and managed in healthcare. Drawing on relevant literature from various services sectors, we have developed a framework for the implementation of customization by the hospital managers and caregivers involved in care pathways. Copyright © 2014 The Authors. Published by Elsevier Ireland Ltd.. All rights reserved.

  5. Demand-side management and demand response in the Ontario energy sectors

    2004-01-01

    A directive from the former Minister of Energy was received by the Ontario Energy Board (OEB), directing the Board to consult with stakeholders on options for the delivery of demand-side management (DSM) and demand response (DR) activities within the electricity sector, including the role of local distribution companies in such activities. The implementation costs were to be balanced with the benefits to both consumers and the entire system. The scope of the review was expanded by the Board to include the role of gas distribution companies in DSM. A consultation process was implemented and stakeholders were invited to participate. A series of recommendations was made, including: (1) a hybrid framework utilizing market-based and public-policy approaches should deliver DSM and DR activities in Ontario's energy markets, (2) DSM and DR activities should come under the responsibility of a central agency, (3) DSM and DR activities should be coordinated through cooperation between the Ministry of Energy, the Independent Electricity Market Operator (IMO) and the Ontario Energy Board, (4) regulatory mechanisms to induce gas distributors, electricity transmitters and electricity distributors to reduce distribution system losses should be put in place, (5) all electricity consumers should fund electricity DSM and some retail DR initiatives through a transparent, non-bypassable consumption charge, and (6) the Board should design, develop and deliver information to consumers regarding energy conservation, energy efficiency, load management, and cleaner sources of energy. refs., 4 figs

  6. [Relationship between organisational structure and worksite health management in the information technology and communications sector].

    Ansmann, L; Jung, J; Nitzsche, A; Pfaff, H

    2012-05-01

    Worksite health management (WHM) can positively influence employee health and performance. However, it has not yet been comprehensively implemented in companies. This study aims to identify the role of organisational structures in the implementation of WHM. In this cross-sectional study, data were collected on the companies' WHM and the organisational structure. Out of 522 randomly selected companies within the German information technology and communication (ITC) sector, one managing director for each company was being questioned through telephone interviews. Bivariate and multivariate logistic regression analyses were conducted. The results of the study reveal that the implementation of WHM is positively correlated with a large company size (OR 2.75; 95%-CI 1.10-6.88) and with the existence of an employee representation (OR 2.48; 95%-CI 1.54-3.98). Other structural characteristics, such as the employment of a company physician, the percentage of temporary workers as well as the staff's age and sex distribution do not seem to have a significant impact on the implementation of WHM. The results indicate that the implementation of WHM can only be explained to a certain degree by organisational structures. However, the findings highlight the fact that companies with few structural resources are in particular need of tailored support when implementing WHM. © Georg Thieme Verlag KG Stuttgart · New York.

  7. Munificence of Parent Corporate Contexts and Expatriate Cross-Cultural Training in China

    Selmer, Jan

    2006-01-01

    The practice of providing expatriates with cross-cultural training varies widely among business corporations. To examine the proposition that some characteristics of the parent corporation context could be munificent to the practice of providing cross-cultural training, a mail survey was addressed...... to business expatriates in China. Surprisingly, the results showed no association between corporate size, international stake, and international experience on the one hand and the extent to which the expatriates had received cross-cultural training on the other hand. Although an ad hoc analysis found...... a positive relationship between international experience and the provision of sequential cross-cultural training, there was no association between any of the variables depicting corporate context and predeparture or postarrival training. The findings and their implications are discussed in detail....

  8. Work information and emotional support of self-initiated expatriates: multilevel mediation model

    Kubovcikova, Annamária; van Bakel, Marian

    of the network members with the type and amount of support they provide. The dataset consisted of 165 expatriates who rated 575 of their network members on the following learned characteristics: host country knowledge, employment status, and host country origin. The ego-centered network that consists...... of the rated ties is the context in which expatriates are embedded. It was therefore analyzed utilizing a multilevel mediation model. We have hypothesized that all learned characteristics will be determining the frequency of interaction and thus the level and type of support received. Host country knowledge......This article explores the immediate network context of self-initiated expatriates and how it influences their work information and emotional support. Building on the information seeking theory and the theory of weak and strong ties, we have created a model connecting specific characteristics...

  9. Organizing cross-sectoral collaboration in river basin management : Case studies from the Rhine and the Zhujiang (Pearl River) basins

    Silveira, André; Junier, S.J.; Hüesker, Frank; Qunfang, Fan; Rondorf, Andreas

    2016-01-01

    ABSTRACT: This paper analyses the drivers and constraints for effective cross-sectoral collaboration in river basin management and the extent to which factors identified in related literature determine success or failure of collaboration in selected case studies. Cases selected were from

  10. Managing the Tensions between Maintaining Academic Standards and the Commercial Imperative in a UK Private Sector Higher Education Institution

    Pitcher, Graham Simons

    2013-01-01

    In a changing landscape of higher education, universities have been moving towards a market-led approach to strategic management. This paper examines the case of a UK private sector education provider that gained degree-awarding powers following changes made in 2004 by the UK Government to the accreditation criteria for recognised degree-awarding…

  11. Knowledge creation for practice in public sector management accounting by consultants and academics: Preliminary findings and directions for future research

    van Helden, G.J.; Aardema, H.; ter Bogt, H.J.; Groot, T.L.C.M.

    2010-01-01

    This study is about knowledge creation for practice in public sector management accounting by consultants and academics. It shows that researchers emphasize the importance of practice, but worry about the prospects of a successful cross-fertilization between practice and research, because of the

  12. Knowledge creation for practice in public sector management accounting by consultants and academics : Preliminary findings and directions for future research

    van Helden, G. Jan; Aardema, Harrie; ter Bogt, Henk J.; Groot, Tom L. C. M.

    This study is about knowledge creation for practice in public sector management accounting by consultants and academics. It shows that researchers emphasize the importance of practice, but worry about the prospects of a successful cross-fertilization between practice and research, because of the

  13. The impact of the new public management: Challenges for coordination and cohesion in European public sectors (review essay)

    S.G.J. Van de Walle (Steven); G. Hammerschmid (Gerhard)

    2011-01-01

    textabstractNew Public Management has been around for a quarter of a century in European public sectors, yet despite the movement’s emphasis on indicators and evidence, there have been surprisingly few encompassing evaluations. In this paper, we provide an overview of academic evaluation and

  14. The European forest sector: past and future carbon budget and fluxes under different management scenarios

    Pilli, Roberto; Grassi, Giacomo; Kurz, Werner A.; Fiorese, Giulia; Cescatti, Alessandro

    2017-05-01

    The comprehensive analysis of carbon stocks and fluxes of managed European forests is a prerequisite to quantify their role in biomass production and climate change mitigation. We applied the Carbon Budget Model (CBM) to 26 European countries, parameterized with country information on the historical forest age structure, management practices, harvest regimes and the main natural disturbances. We modeled the C stocks for the five forest pools plus harvested wood products (HWPs) and the fluxes among these pools from 2000 to 2030. The aim is to quantify, using a consistent modeling framework for all 26 countries, the main C fluxes as affected by land-use changes, natural disturbances and forest management and to assess the impact of specific harvest and afforestation scenarios after 2012 on the mitigation potential of the EU forest sector. Substitution effects and the possible impacts of climate are not included in this analysis. Results show that for the historical period from 2000 to 2012 the net primary productivity (NPP) of the forest pools at the EU level is on average equal to 639 Tg C yr-1. The losses are dominated by heterotrophic respiration (409 Tg C yr-1) and removals (110 Tg C yr-1), with direct fire emissions being only 1 Tg C yr-1, leading to a net carbon stock change (i.e., sink) of 110 Tg C yr-1. Fellings also transferred 28 Tg C yr-1 of harvest residues from biomass to dead organic matter pools. The average annual net sector exchange (NSE) of the forest system, i.e., the carbon stock changes in the forest pools including HWP, equals a sink of 122 Tg C yr-1 (i.e., about 19 % of the NPP) for the historical period, and in 2030 it reaches 126, 101 and 151 Tg C yr-1, assuming constant, increasing (+20 %) and decreasing (-20 %) scenarios, respectively, of both harvest and afforestation rates compared to the historical period. Under the constant harvest rate scenario, our findings show an incipient aging process of the forests existing in 1990: although NPP

  15. How well can physicians manage tuberculosis? A public-private sector comparison from Karachi, Pakistan.

    Naseer, Maliha; Khawaja, Ali; Pethani, Amin S; Aleem, Salik

    2013-10-25

    Tuberculosis (TB) is endemic in Pakistan which ranks fifth amongst the twenty two countries designated to be highly burdened by TB according to the World Health Organization. However, there is paucity of data regarding the knowledge of diagnosis of TB and its management amongst public and private practitioners. In this study, we endeavor to identify this gap in knowledge regarding the diagnosis and management of TB between public and private doctors and the factors affecting these knowledge scores in urban Pakistan. This cross sectional survey was conducted between June and December 2011. Doctors from public hospitals, private hospitals and private clinics scattered in all eighteen towns of Karachi were included in the study. Qualified MBBS doctors working in any specialty were eligible to participate whereas doctors working in both the public and private sectors were excluded from the study. Vignette based clinical scenarios were given to assess the knowledge score regarding the diagnosis and management of TB. A total of 196 doctors participated in the study. There was a significant difference between private and public physicians in terms of age and years of practice (p-value differences in the proportion of knowledge scores were observed between the public and private doctors and National TB Control Program trained and untrained doctors in Karachi. Factors associated with inadequate knowledge scores were being female gender [OR: 2.76 (95% CI: 1.418-5.384)], private employment status [OR: 1.50 (95% CI: 1.258-2.439)], and not trained by NTP [OR: 2.98 (95% CI: 1.286-3.225)] on multivariate logistic regression analysis. It is concluded that a knowledge gap exists between the public and private doctors in Karachi. Strengthening of currently implemented public private mix model along with improvement in the trainings of public and private practitioners is highly recommended to control TB in Pakistan.

  16. La Gestión Documental y su Impacto en el Sector Empresarial Cubano (Document Management and its Impact on Cuban Enterprise Sector

    María de los Ángeles Ruiz González

    2014-04-01

    Full Text Available Resumen En el presente artículo se aborda la tendencia actual de los sistemas de gestión documental como nuevos paradigmas de gestión organizacional. Se realiza un énfasis en el sector empresarial cubano y el impacto de la gestión de información, documental y del conocimiento en los nuevos escenarios del sector empresarial cubano en las actuales condiciones de actualización del Modelo Económico. Se destaca a su vez el trabajo por proyectos que se establece entre las universidades y el sector empresarial. Se exponen algunos resultados derivados del diagnóstico de los subsistemas de información, documentación y conocimiento, aplicadas en las Unidades Docentes pertenecientes al Grupo Empresarial en Perfeccionamiento, aportando sugerencias y buenas prácticas, que permitan retroalimentar a las organizaciones en el uso de metodologías, herramientas y tecnologías basadas en el acceso abierto que permita apoyar a las empresas en el cumplimiento de las resoluciones y decretos ley vigentes en el país; así como identificar los problemas que afectan al subsistema de gestión de información y documentación, elementos claves que constituyen factores dinamizadores en el éxito empresarial. Abstract This paper studies current trend in document management systems as new paradigms of organizational management. Special emphasis is placed on the impact of information, document and knowledge management in the new scenarios of Cuban business given the current process of updating the economic model. The importance of working on projects between universities and business is also emphasized. This paper exposes some results from the diagnostic of the following subsystems: information, documentation and knowledge. This analysis was applied to teaching units belonging to the Business Group under Improvement. Suggestions and good practices were providing to organizations for feedback organizations in the use of methodologies and tools based on open access

  17. Green supply chain management and environmental performance of firms in the bioenergy sector in Brazil: An exploratory survey

    Stefanelli, Nelson Oliveira; Jabbour, Charbel José Chiappetta; Jabbour, Ana Beatriz Lopes de Sousa

    2014-01-01

    To achieve sustainable development, supply chains must become greener. In this context, the importance of green supply chain management (GSCM) increases because it can contribute to improving firms’ environmental performance (EP). However, little is known about these subjects in the context of firms in the bioenergy sector (sugarcane and ethanol production in Brazil). Thus, the objective of this work is to present the results of a survey conducted on 80 micro-, small-, and medium-sized firms that are suppliers in the Brazilian bioenergy sector (sugarcane and ethanol production). These results indicate that GSCM practices strengthen the EP of firms in the sector. Therefore, this article contributes to the existing literature because it addresses the relationship between GSCM and EP in an understudied sector (sugarcane and ethanol production). - Highlights: • To achieve sustainable development, supply chains must become greener. • Little is known about these subjects in the context of firms in the bioenergy sector. • This research is based on an exploratory survey. • GSCM practices strengthen the EP of firms in the sector

  18. Managerial Accounting as a Conceptual Basis of Integrated Management System in Small Businesses (Kazakhstan's Agro-Industrial Sector

    Sandugash M. Tokenova

    2015-02-01

    Full Text Available The article consideres the modern scientific approaches to the integration of management systems, interpretation of the concepts of managerial accounting and understanding of management and accounting in small businesses. The article presents the main results of the analysis of Kazakhstan's agro-industrial sector problems, ways of their solution, based on international experience and the characteristics of Kazakhstan's small business entity. There is presented the authors' vision of ways to enhance the competitiveness of small farms.

  19. Management of carbon across sectors and scales: Insights from land use decision making

    Dilling, L.; Failey, E. L.

    2008-12-01

    Carbon management is increasingly becoming a topic of interest among policy circles and business entrepreneurs alike. In the United States, while no binding regulatory framework exists, carbon management is nonetheless being pursued both by voluntary actions at a variety of levels, from the individual to the national level, and through mandatory policies at state and local levels. Controlling the amount of carbon dioxide in the atmosphere for climate purposes will ultimately require a form of governance that will ensure that the actions taken and being rewarded financially are indeed effective with respect to the global atmosphere on long time scales. Moreover, this new system of governance will need to interface with existing governance structures and decision criteria that have been established to arbitrate among various societal values and priorities. These existing institutions and expressed values will need to be examined against those proposed for effective carbon governance, such as the permanence of carbon storage, the additionality of credited activities, and the prevention of leakage, or displacement of prohibited activities to another region outside the governance boundary. The latter issue suggests that interactions among scales of decision making and governance will be extremely important in determining the ultimate success of any future system of carbon governance. The goal of our study is to understand the current context of land use decision making in different sectors and examine the potential for future carbon policy to be effective given this context. This study examined land use decision making in the U.S. state of Colorado from a variety of ownership perspectives, including US Federal land managers, individual private owners, and policy makers involved in land use at a number of different scales. This paper will report on the results of interviews with land managers and provide insight into the policy context for carbon management through land

  20. Financial Management Reforms in the Health Sector: A Comparative Study Between Cash-based and Accrual-based Accounting Systems.

    Abolhallaje, Masoud; Jafari, Mehdi; Seyedin, Hesam; Salehi, Masoud

    2014-10-01

    Financial management and accounting reform in the public sectors was started in 2000. Moving from cash-based to accrual-based is considered as the key component of these reforms and adjustments in the public sector. Performing this reform in the health system is a part of a bigger reform under the new public management. The current study aimed to analyze the movement from cash-based to accrual-based accounting in the health sector in Iran. This comparative study was conducted in 2013 to compare financial management and movement from cash-based to accrual-based accounting in health sector in the countries such as the United States, Britain, Canada, Australia, New Zealand, and Iran. Library resources and reputable databases such as Medline, Elsevier, Index Copernicus, DOAJ, EBSCO-CINAHL and SID, and Iranmedex were searched. Fish cards were used to collect the data. Data were compared and analyzed using comparative tables. Developed countries have implemented accrual-based accounting and utilized the valid, reliable and practical information in accrual-based reporting in different areas such as price and tariffs setting, operational budgeting, public accounting, performance evaluation and comparison and evidence based decision making. In Iran, however, only a few public organizations such as the municipalities and the universities of medical sciences use accrual-based accounting, but despite what is required by law, the other public organizations do not use accrual-based accounting. There are advantages in applying accrual-based accounting in the public sector which certainly depends on how this system is implemented in the sector.

  1. Financial Management Reforms in the Health Sector: A Comparative Study Between Cash-based and Accrual-based Accounting Systems

    Abolhallaje, Masoud; Jafari, Mehdi; Seyedin, Hesam; Salehi, Masoud

    2014-01-01

    Background: Financial management and accounting reform in the public sectors was started in 2000. Moving from cash-based to accrual-based is considered as the key component of these reforms and adjustments in the public sector. Performing this reform in the health system is a part of a bigger reform under the new public management. Objectives: The current study aimed to analyze the movement from cash-based to accrual-based accounting in the health sector in Iran. Patients and Methods: This comparative study was conducted in 2013 to compare financial management and movement from cash-based to accrual-based accounting in health sector in the countries such as the United States, Britain, Canada, Australia, New Zealand, and Iran. Library resources and reputable databases such as Medline, Elsevier, Index Copernicus, DOAJ, EBSCO-CINAHL and SID, and Iranmedex were searched. Fish cards were used to collect the data. Data were compared and analyzed using comparative tables. Results: Developed countries have implemented accrual-based accounting and utilized the valid, reliable and practical information in accrual-based reporting in different areas such as price and tariffs setting, operational budgeting, public accounting, performance evaluation and comparison and evidence based decision making. In Iran, however, only a few public organizations such as the municipalities and the universities of medical sciences use accrual-based accounting, but despite what is required by law, the other public organizations do not use accrual-based accounting. Conclusions: There are advantages in applying accrual-based accounting in the public sector which certainly depends on how this system is implemented in the sector. PMID:25763194

  2. Factors affecting the adoption of supply chain management practices: Evidence from the Brazilian electro-electronic sector

    Ana Beatriz Lopes de Sousa Jabbour

    2011-12-01

    Full Text Available This study on the factors affecting the adoption of supply chain management (SCM practices develops four hypotheses based on a literature review, and tests them using survey data of Brazilian electro-electronic firms. The results reveal the big picture of the SCM practices in the sector and suggest that contextual factors such as size, position and bargaining power affect the adoption of SCM practices, which are also more customer oriented. Sector characteristics are very important in analysing SCM practices. Contrary to the findings of literature, the relationship between competitive priorities and SCM practices was not supported statistically.

  3. Public Sector Responses to Sustainable Haze Management in Upper Northern Thailand

    Yongyut Tiyapairat

    2012-06-01

    Full Text Available This research focuses on urban haze in Upper Northern Thailand (UNT, where smoke haze often produce impacts on human health, tourism, and transportation. The objective was to better understand how the public sector responded to the haze impacts in policy review interviews and analyses of compiled haze-related data during 2007-2011. Moreover, integration of haze adaptation policy and coherency was also explored. The results revealed that Thailand has mainly implemented three National Haze Action Plans since 1997, together with laws and regulations for haze management. Further examination of haze policy at all levels of governance disclosed only vertical integration, whereas cross-boundary integration was reported only with the data and budget. Practically, manpower and function have not yet brought satisfactory outcomes. Moreover, the extent of state responses has been centralized –not decentralized from their centralized political structure. Low participation of people living in both urban and rural areas and cooperative efforts were identified as the main factors contributing to failures in combating smoke haze. Therefore, individuals are of utmost importance for effective solutions. There is a continuous need for prevention campaigns to enhance local people's understanding and participation as well as local communities' networking for solutions to the haze problem.

  4. Public sector management as a development problem in the countries of Southeast Europe

    Mimo Draskovic

    2017-12-01

    Full Text Available In the period of nearly three decades of post-socialist transition in the countries of Southeastern Europe (SEE, there were numerous synergistic, destructive and anti-developmental hindering institutional factors that directly caused the creation of social and economic insecurity. Many developmental problems, as well as social, economic and institutional deformations, have generated a lasting and deep crisis. This paper analyzes the basic deformations of public sector management, which has emerged as a driving force for all development problems in the SEE countries. It starts with two assumptions: first, weak and slow institutional changes were deliberately programmed by the nomenclature of government, in order to eliminate institutional competition and affirmation of the quasi-institutional monism of neoliberal type, which have enabled the substitutive development of the so-called alternative institutions; and second, highly interest-oriented motives of the government nomenclature have been the main cause of ignoring rational recommendations by representatives of non-institutional economic theories.

  5. A Value Measure for Public-Sector Enterprise Risk Management: A TSA Case Study.

    Fletcher, Kenneth C; Abbas, Ali E

    2018-05-01

    This article presents a public value measure that can be used to aid executives in the public sector to better assess policy decisions and maximize value to the American people. Using Transportation Security Administration (TSA) programs as an example, we first identify the basic components of public value. We then propose a public value account to quantify the outcomes of various risk scenarios, and we determine the certain equivalent of several important TSA programs. We illustrate how this proposed measure can quantify the effects of two main challenges that government organizations face when conducting enterprise risk management: (1) short-term versus long-term incentives and (2) avoiding potential negative consequences even if they occur with low probability. Finally, we illustrate how this measure enables the use of various tools from decision analysis to be applied in government settings, such as stochastic dominance arguments and certain equivalent calculations. Regarding the TSA case study, our analysis demonstrates the value of continued expansion of the TSA trusted traveler initiative and increasing the background vetting for passengers who are afforded expedited security screening. © 2017 Society for Risk Analysis.

  6. Public Sector Financial Management Reform: A Case Study of Local Government Agencies in Indonesia

    Monir Mir

    2013-12-01

    Full Text Available Indonesia has taken initiatives to reform its public sector financial management. One of the reform agendas was to introduce ‘cash to accrual’ accounting for improved financial reporting. It is expected that improved financial reporting will enhance financial accountabilities of the governmental agencies and will assist both internal and external decision makers whose decisions will be based on the financial reports. However, it has been observed that there is a significant increase in the number of qualified audit reports when these financial reports were audited. This also means that these financial reports are lacking in providing true and fair views on the financial activities of the governmental agencies, thereby not assisting in discharging their accountabilities. This study seeks to answer the question as to why the numbers of qualified audit reports have increased despite the existence of various governmental accounting reform agendas. Based on the in-depth case studies of three Indonesian local governments, it is found that the demand, the supply and the quality assurance of the accounting information outputs in these local governments are not in parity, and this lacking in parties actually has impacted in producing unqualified and usable accounting reports.

  7. Safety as a management concept in the air transport sector: A systematic literature review

    Fernando Campa-Planas

    2017-01-01

    Full Text Available Purpose: The main purpose of the present study is to conduct a literature review of the contribution made by safety in air transport, based on the existing international academic literature in the field of the social sciences. It primarily attempts to examine and verify the relationship between safety-related concepts (co-occurrence, the link between the different authors (co-authorship and the corresponding citations (co-citations. Methodology: To achieve the established objectives, a systematic literature review (SLR has been conducted using the Scopus database between the years 1990 and 2016, identifying international academic papers related to the research topic of the present study. Findings: It has been verified, on the one hand, that safety in the air transport sector is a field of growing interest, as the number of papers has increased considerably in recent years, thus demonstrating the importance that this topic has acquired over time. On the other hand, however, it must be mentioned that the total quantity of papers related to the topic is low in terms of absolute numbers. The results of the co-occurrence analysis show that the most important aspect of safety is safety management, while the strongest link is between safety management and aircraft accidents, a fact that is foreseeable a priori.  Originality/value: The approach used allows a better view of the academic contribution made in relation to safety; this serves as the link among the different elements of the concept studied, and it demonstrates the growing interest in this area.

  8. Understanding organization and institutional changes for management of environmental affairs in the Brazilian petroleum sector

    Oliveira, J.A.P. de

    2003-01-01

    This article analyzes how governments and an oil company adapted their institutional and organization frameworks to manage actual and potential environmental impacts of oil-related activities in Brazil. Two major factors are important for understanding these changes. First, the monopoly of the state to explore and produce oil is over. Foreign companies have entered Brazil and increased the competitiveness of the oil sector. Second, major oil spills into waterways in recent years resulted in severe fines and an increasing outcry from government and civil society representatives for greater control over oil activities. These two factors raised a debate about what are, or should be, the roles of various stakeholders involved in controlling oil activities and their impacts on the environment. Legislative changes assigned different roles to the state oil company, to a newly created regulatory agency, to the Navy and to federal and state environmental agencies. Because many of the legal changes were not well defined, accountability among institutional actors remained unclear and institutional conflicts about who is accountable for what were likely to occur. As well, government organizations, public prosecutors, media and civil society increasingly influenced the regulation of both government agencies and companies. As a result, these responded to regulatory change and market forces by changing their relations with external stakeholders and their organizational arrangements for environmental management. This article identifies some of the institutional conflicts in selected case studies from the oil industry, the difficulties in clarifying regulatory roles within the industry, and responses in terms of the environmental strategies of regulatory bodies and oil companies, specifically the Brazilian state company, Petrobas. (author)

  9. The role of records management as a tool to identify risks in the public sector in South Africa

    Mpho Ngoepe

    2014-06-01

    Objectives: The study utilised the King III report on corporate governance in South Africa as a framework to investigate the role of records management in identifying risks in the public sector, with a view to entrench the synergy between records management and risk management. Method: Quantitative data were collected through questionnaires distributed to records managers, risk managers and auditors in governmental bodies in South Africa. Provisions of the King III report, guided the research objectives. Results: Even though the study established that there is a reciprocal relationship between risk identification and records management, most governmental bodies in South Africa lack records management and risk-mitigating frameworks or strategy. Furthermore, records management did not feature in most governmental bodies’ risk registers. It has been established that most governmental bodies have established risk committees that do not include records management practitioners. In most governmental bodies, risk management resides within internal audit functions. Conclusion: The study concludes by arguing that a strong records management regime can be one of an organisation’s primary tools in identifying risks and implementing proper risk management. Therefore, records management should be integrated with risk management processes for organisations to benefit from the synergy.

  10. A Conceptual Development Framework for Management and Leadership Learning in the UK Incubator Sector

    D. Hannon, Paul

    2003-01-01

    Focuses attention upon a recent phenomenon promoted by public sector policy and government funding and adopted within the private sector as a vehicle for wealth creation, where wealth can mean the development of different forms of capital such as financial, intellectual and social. Incubators and incubation programmes have established themselves…

  11. Implementing integrated coastal management in a sector-based governance system

    Taljaard, Susan

    2012-10-01

    Full Text Available of cooperative governance early on, ICM implementation still faces the challenge that governance systems remain largely sector-based. In this paper we explore the implementation of ICM within a sector-based governance system in South Africa. First, we draw...

  12. Management of TB in the private sector in Khartoum, Sudan: quality ...

    Introduction Sudan has a large and growing private health sector. No survey was done in Sudan to show the extent of the use of private health care services by the population. Also precise data on tuberculosis (TB) diagnosis and treatment in the private sector are not available. Material and methods. A facility-based ...

  13. A study on the effectiveness of the orientation process and cross-cultural training for the expatriate

    Maxwell Agabu Phiri

    2015-11-01

    Full Text Available This paper focuses on the effectiveness of the orientation process and cross-cultural training (CCT and its impact on cross-cultural adjustment for the expatriate. The objective of the study on which this paper is based is to evaluate the effectiveness of the orientation process for expatriates and to determine the need for a separate orientation and culture training. By improving the orientation process and identifying a need for culture specific training, the company can thus eliminate relocation and replacement costs. The main objective of this research is to design a guideline for the implementation of a culture specific orientation process for the expatriate. This will be done based on the recommendations made by the respondents of the survey. The paper reviews different writings in the areas of cross-cultural training, cross-cultural adjustment, the orientation process and the expatriate. The study highlights specific issues regarding cultural training, assignment failure and success, and the expatriate experiences. The research is motivated by the need to reduce assignment failure and the subsequent costs associated with engaging expatriation, and ensure smooth transition into a new culture. The research methodology utilized was qualitative, based on structured questionnaires and personal interviews. The study attempts to recommend, based on the findings, a culture centered orientation process for the expatriate

  14. Facility management - from internal conditioner to successful business sector; Facility Management - vom internen Fitmacher zum erfolgreichen Geschaeftsfeld

    Schoenberg, I. [Mannheimer Versorgungs- und Verkehrsgesellschaft mbH (MVV), Mannheim (Germany)

    1999-04-01

    The deregulation of the energy markets has given rise to sustained motion in the prevailing structures and market conditions of the supply industry. Dramatic declines in profits in the electricity sector have, in many companies, prompted reflex-like cost reduction programs which, however, frequently prejudice long-term growth prospects and viable future structures in favour of the results of the next fiscal year. The danger of sacrificing all flexibility and therefore market perspectives by corporate anorexia nervosa is immense. The MVV Energie AG, Mannheim, has reacted speedily to this situation and is pursuing a growth-oriented strategy which regards the challenges of competition as opportunity for on-going development. (orig.) [Deutsch] Kapitaldienst oder Miete, Energie, Wartung und Instandsetzung technischer Anlagen, Gebaeudeunterhalt-, -reinigung, Sicherheitsdienste, Versicherungen und vieles mehr uebersteigen ueber Jahre hinweg kumuliert die Baukosten um ein vielfaches und erhoehen bei Immobilieneigentuemern und -nutzern den Kostendruck. Beim Facility Management (FM) stehen nicht mehr nur die Investitionskosten fuer ein Gebaeude im Vordergrund, sondern sein gesamter Lebenszyklus, beginnend mit Idee, Konzeption und Investitionsentscheidung ueber Planung und Errichtung. Nutzung inklusive spaeterer Umbauten und Sanierungen bis hin zu Abriss und Neubau. Mit ihrer Dienstleistung FM bietet die MVV Energie AG ihren Kunden Gesamtkonzeption von der Beratung ueber die Planung und Umsetzung bis hin zur Uebernahme des FM an. (orig.)

  15. Identified best environmental management practices to improve the energy performance of the retail trade sector in Europe

    Galvez-Martos, Jose-Luis; Styles, David; Schoenberger, Harald

    2013-01-01

    The retail trade sector has been identified as a target sector for the development of sectoral reference documents on best environmental management practices under the Eco-Management and Audit Scheme. This paper focuses on the important energy-related needs in retailers' stores such as for food refrigeration and lighting, as well as heating, ventilation and air conditioning of the building. For the definition of best environmental management practices in the European framework, frontrunner retailers have been identified as those retailers integrating energy minimization and saving measures as standard practice systematically across stores. These best performers also integrate a comprehensive monitoring system in the energy management of every store or building belonging to the company, enabling the rapid identification of energy saving opportunities. An integrative approach is needed to define how best practices should be implemented in combination to optimize energy management within stores: building aspects such as insulation of the building envelope or the heating, ventilation and air conditioning system, should be optimized in combination with best options for refrigeration in food retailers. Refrigeration systems are responsible for half of the final energy use in stores and of their carbon footprint. Natural refrigerants, heat recovery from the condensation stage and covering of display cases are measures with high environmental benefits to reduce the impact of refrigeration. Finally, practices for lighting, as optimal lighting strategies, and the integration of renewable energy sources in overall zero energy building concepts can save considerable amounts of fossil energy, reduce the carbon footprint and produce significant cost-savings in the long term. - highlights: • There is a high energy performance improvement potential of the retail trade sector. • We propose techniques with a high performance level and applied by frontrunners. • We identified

  16. Shopping behaviour and attribute evaluation of expatriates – A cross-cultural study

    Wijnen, G.J.; Kemperman, A.D.A.M.; Janssen, I.I.

    2011-01-01

    This study explores how shopping centre attributes can be adapted to culture-related shopping behaviour of expatriates. The study is relevant since only limited information is available on consumer behaviour of this target group and since insight in the heterogeneity of consumer shopping behaviour

  17. Mentoring expatriates in transnational companies: From ethnocentric to cross-cultural communication

    Hansen, Zaza Nadja Lee; Rasmussen, Lauge Baungaard

    2015-01-01

    The purpose of this paper is to expand upon the research of mentoring based on a literature review and an empirical study of mentoring expatriates in three transnational companies based in Denmark. The findings indicate that ethnocentrism in the home-company is a main constraint for cross-cultural...

  18. Negotiating Global Citizenship, Protecting Privilege: Western Expatriates Choosing Local Schools in Hong Kong

    Groves, Julian M.; O'Connor, Paul

    2018-01-01

    We examine school choices made by western expatriate parents in post-colonial Hong Kong in order to understand the essence of imagined global citizenship and its implications for existing ethnic and class inequalities in the education system. Responding to changes in the global job market, a small but increasingly visible group of parents are…

  19. Casting a Critical Eye on the Positioning of the Western Expatriate Teacher

    Burke, Lydia E. Carol-Ann

    2017-01-01

    This article contributes to the body of research addressing the challenges of expatriate teaching appointments. It is written in the form of a critical incident analysis. Rather than focus the lens of concern on the preparedness, adaptability, and potential culture shock of the teacher who travels into an unfamiliar work context, postcolonial…

  20. Impact of a local host on the intercultural competence of expatriates

    van Bakel, Marian; Gerritsen, Marinel; van Oudenhoven, Jan Pieter

    2014-01-01

    buffered a decrease in both attitudinal (Open-mindedness) and behavioural (Social Initiative) aspects of intercultural competence; although, in the case of Open-mindedness, this decrease was only buffered for expatriates with a partner. No effect was found for Cultural Empathy, Flexibility or Emotional...

  1. Motivations, Expectations, and Experiences of Expatriate Academic Staff on an International Branch Campus in China

    Cai, Li; Hall, Christine

    2016-01-01

    This article explores the experiences of non-Chinese academic staff working on an international branch campus in China. The article presents findings from an interview study that explored the expectations of expatriate staff and what motivated them to want to work abroad. The second part of the article reports on whether and how these expectations…

  2. "Home" or Away? The Higher Education Choices of Expatriate Children in the United Arab Emirates

    Wilkins, Stephen

    2013-01-01

    The purpose of the research upon which this article is based was to identify the factors that influence the higher education choices of expatriate children. The study involved a self-completed written questionnaire and structured face-to-face interviews with nineteen students at four international schools in the United Arab Emirates (UAE). The…

  3. Let it be : Expatriate couples' adjustment and the upside of avoiding conflicts

    Erp, K.J.P.M. van; Giebels, E.; van Duijn, M.A.J.; Van Oudenhoven-van der Zee, K.I.

    2011-01-01

    This research examines the moderating effect of conflict avoidance on the relationship between conflict and psychological adjustment among 45 expatriate couples at two points in time. We propose a model based on the actor-partner interdependence model, which assumes both intrapersonal and

  4. Let it be: expatriate couples' adjustment and the upside of avoiding conflicts

    Erp, van K.J.P.M.; Giebels, E.; Zee, van der K.I.; Duijn, van M.A.J.

    2011-01-01

    This research examines the moderating effect of conflict avoidance on the relationship between conflict and psychological adjustment among 45 expatriate couples at two points in time. We propose a model based on the actor–partner interdependence model, which assumes both intrapersonal and

  5. Business or Pleasure? Blurring Relocation Categories and Motivation Patterns among Expatriates

    Lauring, Jakob; Selmer, Jan; Kristian S. Jacobsen, Jens

    2014-01-01

    and relations between leisure tourism and international work relocations. The study uniquely examines demographic differences in tourism and work motivation of academics temporarily residing abroad. Data was collected from 428 self-initiated expatriate academics from 60 countries temporarily working at 34...

  6. Determinants of effective coping with cultural transition among expatriate children and adolescents

    Van der Zee, K.I.; Ali, A.; Haaksma, I

    2007-01-01

    The present study examined the influence of family and parental work factors, personality, and attachment on the intercultural adjustment of expatriate children and adolescents (N = 104). Children from families high in cohesion exhibited higher levels of adjustment than children from low cohesive

  7. Determinants of effective coping with cultural transition among expatriate children and adolescents

    Van der Zee, Karen I.; Ali, Anees J.; Haaksma, Iris

    The present study examined the influence of family and parental work factors, personality, and attachment on the intercultural adjustment of expatriate children and adolescents (N=104). Children from families high in cohesion exhibited higher levels of adjustment than children from low cohesive

  8. Study of the adjustment of western expatriates in Taiwan ROC with the Multicultural Personality Questionnaire

    van Oudenhoven, JP; Mol, S; Van der Zee, KI

    The present paper examined the validity of the Multicultural Personality Questionnaire (MPQ). As criteria of validity three levels of adjustment were used. The study took place among a sample of expatriates (N = 102) during their assignment in Taiwan. The MPQ has scales for cultural empathy,

  9. Study of the adjustment of Western expatriates in Taiwan ROC with the Multicultural Personality Questionnaire

    Van Oudenhoven, Jan Pieter; Mol, Stefan; Van der Zee, K.I.

    2003-01-01

    The present paper examined the validity of the Multicultural Personality Questionnaire (MPQ). As criteria of validity three levels of adjustment were used. The study took place among a sample of expatriates (N = 102) during their assignment in Taiwan. The MPQ has scales for cultural empathy,

  10. Game theory approach in decisional process of energy management for industrial sector

    Aplak, H. Soner; Sogut, M. Ziya

    2013-01-01

    Highlights: • Decision-making process of the industry and the environment are evaluated in a game theoretic approach. • Industry and environment are considered as two players to find optimal strategies in governing energy policy. • Industry plays its renewable energy usage strategy. • Environment prefers to execute its protection reflex strategy for survivability and sustainability. • The industry’s insistence on the use of fossil fuels will forward strategy for the environment of uncertainty. - Abstract: Intensive energy consuming industrial sectors are the most important actors on global climate change which natural habitat and the environment faced. In this study, by the scope of energy management, decision-making process of the industry and the environment are evaluated in a game theoretic approach. Industry and environment are considered as two players which have conflicting objectives and try to find optimal strategies in governing energy policy. According to concept of study, while industry tries to maintain the sustainability of production with the strategies of fossil fuel, renewable energies, energy recovery and nuclear energy usage, environment exhibits reactive approach to ensure its sustainability. In the flow of study, players’ strategies are analyzed by using Multi-Criteria Decision Making (MCDM) methods and by calculating performance efficiency values of strategies, game payoff matrix is obtained. Finally, optimal strategies are found for both industry and environment in orienting their energy policy and results are evaluated. According to results of the payoff matrix, the equilibrium point is the cell (2, 1) with the values of 0.5324 and 0.5619. This implies that the environment develops protective reflexes for sustainable nature in case of using renewable energy in industry

  11. Sector Information Data Set

    National Oceanic and Atmospheric Administration, Department of Commerce — Fishing sectors were established in the Greater Atlantic region in 2010 under catch share management initiatives. Sector data kept at GARFO is mostly a collection of...

  12. Official Time as a Form of Union Security in Federal Sector Labor-Management Relations

    Bullock, Kenneth

    2006-01-01

    .... Since the unions are required to offer their basic services to all, incentives for employees to join and pay union dues are much weaker than they are in many private-sector and state government bargaining units...

  13. Self-initiated expatriates' cross-cultural training and adjustment: a closer look at norwegian engineers : what kind of cross cultural training does self-initiated expatriate engineers in Norway receive and does this affect their cross cultural adjustment? Are the theories related to company expatriates applicable?

    Carsten, Mona Skogseid

    2014-01-01

    Masteroppgave i økonomi og administrasjon – Universitetet i Agder 2014 Today many people move on their own initiative to foreign countries to work as a result of increased globalization and human mobility. At arrival in the new culture the self-initiated expatriate m meet a culture that might be different from what they are used too. Cross-cultural training can provide the expatriates with tools and information that can enable the self-initiated expatriates to more easily adjust. This ...

  14. Private Sector-led Urban Development Projects. Management, Partnerships and Effects in the Netherlands and the UK

    Erwin Heurkens

    2012-01-01

    Central to this research lays the concept of private sector-led urban development projects (Heurkens, 2010). Such projects involve project developers taking a leading role and local authorities adopting a facilitating role, in managing the development of an urban area, based on a clear public-private role division. Such a development strategy is quite common in Anglo-Saxon urban development practices, but is less known in Continental European practices. Nonetheless, since the beginning of the...

  15. Challenges of information technology and supply chain management in logistic sector: with an overview of Quehenberger logistics in Macedonia

    Temjanovski, Riste

    2014-01-01

    Abstract— The Logistics and freight transport industries are ones of the most dynamic and important sectors of each economy. Logistics provides a vital “backbone” function in supporting macroeconomic processes and the operation of markets, critical infrastructures and distribution to both business and consumers, which extended much more with process of globalization. Every contemporary logistic company is conducted by the quality and precious with IT technologies in supply chain manage...

  16. Milestones in Implementation of an Integrated Management System in the Health Sector. Case Study Radiologische Netzwerk Rheinland

    Claus Nagel-Picioruş

    2016-05-01

    Full Text Available Healthcare organizations in Germany exploit the benefits of the ISO 9000 family of international standards as it became compulsory to implement a quality management system in accordance with ISO 9001 requirements. Until the innovative ISO 9001:2015 proposal it was no direct connection to the other management systems like risk management, knowledge management or environmental management. So far, only few bodies ensured interconnections between different systems of management or associated the quality management system with the strategic planning process. However, healthcare encapsulates supplementary requirements which affect a number of different systems. Additionally, the financial crisis has encouraged the trend to operate integrated reporting beyond financial aspects. This paper aims at presenting the experience on the development of integrated management and reporting system integrated in an organization belonging to the health sector. The work clarifies the steps towards merging distinctly regulated management systems (quality, health or environmental management with strategic planning and controlling, via a Balanced Dashboard (Balanced Scorecard - BSC as well as integrated reporting according to the model International Integrated Reporting Initiative (IIRI in a German medical company - Radiologische Netzwerk Rheinland - RNR AG. Using the case study method, the paper's purpose is to highlight approaches and results of the company that could support practitioners from medical area and bezound. The literature review clarified theoretical concepts while the case study allowed converging comprehensive information and knowledge accumulated by RNR AG, thus helping to bridge the gap between literature on total integrated management reporting and reporting system in healthcare.

  17. Agricultural sector

    Ainul Hayati Daud; Hazmimi Kasim

    2010-01-01

    The applications of nuclear technology in agriculture sector cover the use of the technology at every aspects of agricultural activity, starting from the seed to harvesting as well as the management of plantations itself. In this sector, a total of 55 entities comprising 17 public agencies and 38 private companies were selected for the study. Almost all, 91 % of them are located in Peninsular Malaysia; the rest operates in Sabah and Sarawak. The findings of the study in the public agencies and private companies are presented in the next sections. (author)

  18. Symptom and Problem Focused Coping Strategies of Business Women Expatriates and their Socio-Cultural Adjustment in Hong Kong

    Selmer, Jan; Leung, Alicia S.M.

    2007-01-01

    strategies may make them less well adjusted to a host location. Originality/value - Women still represent a relatively untapped source for expatriation and the research on female business expatriates is still inadequate in many respects.  An important issue examined by this study is how women cope......Purpose - The purpose of this study is to explore coping strategies of female business expatriates and to examine how these strategies are associated with the women's international adjustment. Design/methodology/approach - Data were collected through mail surveys to Western female business...... in Hong Kong could have contributed to the unanticipated findings that there was no association between problem focused coping strategies and any type of adjustment studied. Through cross-cultural training, female business expatriates could benefit from being informed that applying symptom focused coping...

  19. Scaling–up public sector childhood diarrhea management program: Lessons from Indian states of Gujarat, Uttar Pradesh and Bihar

    Kumar, Sanjeev; Roy, Rajashree; Dutta, Sucharita

    2015-01-01

    Background Diarrhea remains a leading cause of death among children under five in India. Public health sector is an important source for diarrhea treatment with oral rehydration salts (ORS) and zinc. In 2010, Micronutrient Initiative started a project to improve service delivery for childhood diarrhea management through public health sector in Gujarat, Uttar Pradesh (UP) and Bihar. This paper aims to highlight feasible strategies, experiences and lessons learned from scaling–up zinc and ORS for childhood diarrhea management in the public sector in three Indian states. Methods The project was implemented in six districts of Gujarat, 12 districts of UP and 15 districts of Bihar, which includes 10.5 million children. Program strategies included capacity building of health care providers, expanding service delivery through community health workers (CHWs), providing supportive supervision to CHWs, ensuring supplies and conducting monitoring and evaluation. The lessons described in this paper are based on program data, government documents and studies that were used to generate evidence and inform program scale–up. Results 140 000 health personnel, including CHWs, were trained in childhood diarrhea management. During three years, CHWs had sustained knowledge and have treated and reported more than three million children aged 2–59 months having diarrhea, of which 84% were treated with both zinc and ORS. The successful strategies were scaled–up. Conclusion It is feasible and viable to introduce and scale–up zinc and ORS for childhood diarrhea treatment through public sector. Community–based service delivery, timely and adequate supplies, trained staff and pro–active engagement with government were essential for program success. PMID:26682047

  20. Scaling-up public sector childhood diarrhea management program: Lessons from Indian states of Gujarat, Uttar Pradesh and Bihar.

    Kumar, Sanjeev; Roy, Rajashree; Dutta, Sucharita

    2015-12-01

    Diarrhea remains a leading cause of death among children under five in India. Public health sector is an important source for diarrhea treatment with oral rehydration salts (ORS) and zinc. In 2010, Micronutrient Initiative started a project to improve service delivery for childhood diarrhea management through public health sector in Gujarat, Uttar Pradesh (UP) and Bihar. This paper aims to highlight feasible strategies, experiences and lessons learned from scaling-up zinc and ORS for childhood diarrhea management in the public sector in three Indian states. The project was implemented in six districts of Gujarat, 12 districts of UP and 15 districts of Bihar, which includes 10.5 million children. Program strategies included capacity building of health care providers, expanding service delivery through community health workers (CHWs), providing supportive supervision to CHWs, ensuring supplies and conducting monitoring and evaluation. The lessons described in this paper are based on program data, government documents and studies that were used to generate evidence and inform program scale-up. 140 000 health personnel, including CHWs, were trained in childhood diarrhea management. During three years, CHWs had sustained knowledge and have treated and reported more than three million children aged 2-59 months having diarrhea, of which 84% were treated with both zinc and ORS. The successful strategies were scaled-up. It is feasible and viable to introduce and scale-up zinc and ORS for childhood diarrhea treatment through public sector. Community-based service delivery, timely and adequate supplies, trained staff and pro-active engagement with government were essential for program success.

  1. Return and volatility transmission between gold and stock sectors: Application of portfolio management and hedging effectiveness

    Dilip Kumar

    2014-03-01

    Full Text Available The paper investigates the first and second orders moment transmission between gold and Indian industrial sectors with an application of portfolio design and hedging effectiveness using generalised VAR-ADCC-BVGARCH model. Our findings indicate unidirectional significant return spillover from gold to stock sectors. The negative values of estimated time varying conditional correlations are mainly observed during periods of market turbulence and crisis indicating the scope of portfolio diversification and hedging during these periods. We also estimate optimal weights, hedge ratios, and hedging effectiveness for the stock-gold portfolios. Our findings suggest that stock-gold portfolio provides better diversification benefits than stock portfolios.

  2. Managing educational sector via self-evaluation policy. Haridussüsteemi juhtimine läbi sisehindamise

    Kristi Ploom

    2013-01-01

    Full Text Available Performance evaluation is not a new concept in private sector, while in public sector organisations it has been taken into use since the implementation of performance management. Evaluation is necessary to make the future-oriented management decisions based on the information available today, in order to achieve desired performance. The authors analysed self-evaluation reports prepared in Estonian general schools in 2008. Self-evaluation reports were analysed to see, if the relationships and roles, patterns of governance and accountability, flow of resources, the headmaster’s role, educational and other values in Estonian schools have hanged enough, to provide education service, which responds to the high expectations of contemporary society. Although the analyses of OECD surveys’ results show that the organising of the Estonian educational sector is a good example for many other countries, the actual situation in the schools is not as positive. There are high expectations put on schools by the policymakers’ level, but schools do not have enough ability to reach them. There is a lack of financial resources, knowledge and organisational willingness

  3. Public Sector Reform and Governance for Adaptation: Implications of New Public Management for Adaptive Capacity in Mexico and Norway

    Eakin, Hallie; Eriksen, Siri; Eikeland, Per-Ove; Øyen, Cecilie

    2011-03-01

    Although many governments are assuming the responsibility of initiating adaptation policy in relation to climate change, the compatibility of "governance-for-adaptation" with the current paradigms of public administration has generally been overlooked. Over the last several decades, countries around the globe have embraced variants of the philosophy of administration broadly called "New Public Management" (NPM) in an effort to improve administrative efficiencies and the provision of public services. Using evidence from a case study of reforms in the building sector in Norway, and a case study of water and flood risk management in central Mexico, we analyze the implications of the adoption of the tenets of NPM for adaptive capacity. Our cases illustrate that some of the key attributes associated with governance for adaptation—namely, technical and financial capacities; institutional memory, learning and knowledge; and participation and accountability—have been eroded by NPM reforms. Despite improvements in specific operational tasks of the public sector in each case, we show that the success of NPM reforms presumes the existence of core elements of governance that have often been found lacking, including solid institutional frameworks and accountability. Our analysis illustrates the importance of considering both longer-term adaptive capacities and short-term efficiency goals in public sector administration reform.

  4. Managing records in South Africa's public sector – a review of ...

    KATUU, Shadrack

    managing digital records. The discussion on the management of digital records is more .... strategic factors (such as the business case, top management support and change management) .... Figure 1: The evolution of various terms related to the management of digital records. ERM systems evolved from early automated.

  5. The representation of expatriates in the corporate governance of subsidiaries of multinational companies: A study from the Czech Republic

    Lenka Komarkova

    2015-01-01

    Full Text Available The issue of the representation of expatriates in the corporate governance of subsidiaries of multinational companies is currently a much debated and yet relatively under-researched topic within the academic community. In connection with the transformation of the economy which has taken place and the activity of multinational companies in CEE countries, there have been discussions about the effect of expatriates on the output and efficiency of the corporate governance of subsidiaries. The main aim of the research carried out was to describe and analyze the representation of expatriates in the exercise of corporate governance in subsidiaries of multinational companies operating in the Czech Republic (CR. The objective of the research was to survey the representation of expatriates in MNC subsidiaries with respect to various characteristics of the subsidiary such as the country where its head office is located (country of headquarters, the size of the subsidiary and the legal form. Using statistical analysis of dependencies, a different representation of expatriates in relation to the legal form of the MNC subsidiary was demonstrated. The size of the subsidiary, measured by the number of employees, also plays a role here. The presence of an expatriate was not demonstrated to have an effect on the financial performance of an MNC subsidiary.

  6. Role of Sectoral Transformation in Evolution of Water Management in Agricultural Catchments: A Socio-hydrologic Analysis

    Roobavannan, Mahendran; Kandasamy, Jaya; Pande, Saket; Vigneswaran, Saravanamuthu; Sivapalan, Murugesu

    2017-04-01

    Sustainable development in society depends on an understanding of how communities interact with the natural system and how they co-evolve in time. Increasingly the livelihood and future viability of agricultural communities are being threatened by competition for water between food production and the environment. This study focused on this water-agriculture-environment nexus as it played out in the Murrumbidgee River Basin, Australia, and how co-evolution of society and water management occurred. Over 100 years of agricultural development the Murrumbidgee Basin has experienced a "pendulum swing" in terms of water allocation entirely to agriculture production at the expense of the environment, and eventually to the reallocation of water back to the environment. This pendulum swing has been attributed to a combination of increased national wealth, reduced share of agriculture in the national GDP, and to increased environment awareness of environmental degradation. Environment awareness depends on the structure of the economy, education, and socio-politic structure. As the basin economy develops accompanied by sectoral transformation, basin production becomes increasingly dependent on the industry sector. A loss of economic dependence on agriculture leads to a lower emphasis on the need to allocate water to agriculture. Society's value and preference turns around and is motivated towards the protection of the ecosystem. We hypothesize that in the competition of water use between economic livelihood and environment well being of society, economic diversification pushed the balance in towards the environment. In order to test this hypothesis, we developed a coupled socio-hydrologic model, which explicitly considers bi-directional feedbacks between human and water systems to explore how the competition for water played out in the Murrumbidgee. We demonstrate this by linking the dynamics of the economy of the whole (agriculture and industry) to community sentiment for the

  7. THE FORMATION OF THE RISK MANAGEMENT SYSTEMS OF THE ENTERPRISES OF REAL SECTOR OF ECONOMY

    A. M. Medvedeva

    2010-01-01

    Full Text Available Enterprise risk management system as part of the whole enterprise management structure is discussed. Main risk management system parameters are described including technical assignment for development of the system.

  8. Why European Entrepreneurs in the Water and Waste Management Sector Are Willing to Go beyond Environmental Legislation

    Adrián Rabadán

    2017-02-01

    Full Text Available Sustainability in the water sector in Europe is a major concern, and compliance with the current legislation alone does not seem to be enough to face major challenges like climate change or population growth and concentration. The greatest potential for improvement appears when companies decide to take a step forward and go beyond environmental legislation. This study focuses on the environmental responsibility (ER of European small and medium-sized enterprises (SMEs in the water and waste management sector and analyzes the drivers that lead these firms to the adoption of more sustainable practices. Our results show that up to 40% of European SMEs within this industry display environmental responsibility. Market pull has a low incidence in encouraging ER, while values and the strategic decisions of entrepreneurs seem decisive. Policy makers should prioritize subsidies over fiscal incentives because they show greater potential to promote the adoption of environmental responsibility among these firms.

  9. Integration of the informal sector into municipal solid waste management in the Philippines - What does it need?

    Paul, Johannes G., E-mail: jp.aht.p3@gmail.com [GIZ-AHT Project Office SWM4LGUs, c/o DENR, Iloilo City (Philippines); Arce-Jaque, Joan [GIZ-AHT Project Office SWM4LGUs, c/o DENR, Iloilo City (Philippines); Ravena, Neil; Villamor, Salome P. [General Service Office, City Government, Iloilo City (Philippines)

    2012-11-15

    The integration of the informal sector into municipal solid waste management is a challenge many developing countries face. In Iloilo City, Philippines around 220 tons of municipal solid waste are collected every day and disposed at a 10 ha large dumpsite. In order to improve the local waste management system the Local Government decided to develop a new Waste Management Center with integrated landfill. However, the proposed area is adjacent to the presently used dumpsite where more than 300 waste pickers dwell and depend on waste picking as their source of livelihood. The Local Government recognized the hidden threat imposed by the waste picker's presence for this development project and proposed various measures to integrate the informal sector into the municipal solid waste management (MSWM) program. As a key intervention a Waste Workers Association, called USWAG Calahunan Livelihood Association Inc. (UCLA) was initiated and registered as a formal business enterprise in May 2009. Up to date, UCLA counts 240 members who commit to follow certain rules and to work within a team that jointly recovers wasted materials. As a cooperative they are empowered to explore new livelihood options such as the recovery of Alternative Fuels for commercial (cement industry) and household use, production of compost and making of handicrafts out of used packages. These activities do not only provide alternative livelihood for them but also lessen the generation of leachate and Greenhouse Gases (GHG) emissions from waste disposal, whereby the life time of the proposed new sanitary landfill can be extended likewise.

  10. Stimulation of Efficient Employee Performance through Human Resource Management Practices: A Study on the Health Care Sector of Bangladesh

    Fatema Nusrat

    2018-01-01

    Full Text Available As the world is becoming more competitive and unstable than ever before; health care sector, especially in a developing country like Bangladesh, is seeking to gain competitive advantage through the performance of its employees and is turning to be more innovative in this perspective through human resource management (HRM practices. Experts view HRM practices as a set of internally consistent policies and practices designed and implemented to ensure that the human capital of the organization contributes to the achievement of its objectives. This paper examined the effects of human resource management (HRM practices on stimulating or enhancing efficient employee performance in the health care sector of Bangladesh. Ten dimensions and 43 item statements of human resource management (HRM practices and efficient employee performance have been adopted to undertake this study. Data have been gathered following a quantitative survey by a structured questionnaire conducted among a diverse group of employees (N = 240 working in 20 different health care service providing organizations of Bangladesh following simple random sampling method. Several statistical techniques consisting of descriptive analysis, Pearson correlations, ANOVA, Coefficient and regression analysis have been applied using SPSS software to analyze the collected data for taking decisions regarding the hypotheses. The results of the statistical analysis reveal that human resource management (HRM practices positively stimulates efficient employee performance. This study therefore recommends among others: enhancement of motivation among employees, improvement in the reward system, establishment of strong organizational culture, training and re-training of employees,  and employees participation in decision making.

  11. Changing Times: A Changing Public Sector May Require Changes to Public Management Education Programmes

    Oldfield, Chrissie

    2017-01-01

    It is becoming apparent that the environment in which Executive Masters in Public Administration programmes operate has changed dramatically in the wake of economic crisis and subsequent cuts in public spending. Changes in the funding of public sector organisations has been compounded by a broader "crisis" in the wider public sector…

  12. Networking and Managers' Career Success in the Malaysian Public Sector: The Moderating Effect of Managerial Level

    Rasdi, Roziah Mohd; Garavan, Thomas N.; Ismail, Maimunah

    2012-01-01

    Purpose: The purpose of this paper is to investigate how managerial level moderates the relationships between networking behaviours and career success (objective and subjective) in the context of a public sector organisation in Malaysia. Design/methodology/approach: The study utilised a cross-sectional design and investigated these relationships…

  13. Gender, Occupation, and Promotion to Management in the Nonprofit Sector : The critical case of Médecins sans Frontières Holland

    Damman, Marleen; Heyse, Liesbet; Mills, Melinda

    2014-01-01

    Although one can assume the work values within nonprofit organizations promote gender equality in promotion decisions, there is preliminary evidence that in the nonprofit sector women are underrepresented in higher management positions. Whereas the mechanisms resulting in underrepresentation of

  14. Building new WDM regulations for the Namibian tourism sector on factors influencing current water-management practices at the enterprise level

    Schachtschneider, Klaudia

    Namibia's aridity is forcing its water sector to resort to new water resource management approaches, including water demand management (WDM). Such a change in management approach is facilitated through the country's opportunity at independence to rewrite and adapt its old policies, including those for water and tourism. Legal support for WDM through the Water Act and other sector-specific Acts is crucial to plan the practical implementation of WDM throughout the different water use sectors of Namibia. In order to be able to put the policy into practice, it is imperative to understand which factors motivate people to adopt WDM initiatives. Within the Namibian tourism industry three main factors have been identified which influence the water-management approaches at tourist facilities. This paper discusses how the water and tourism decision makers can consider these factors when developing new regulations to introduce WDM in the tourism sector.

  15. Value-based management in the public sector: more value for the taxpayers´ money? A danish case and the background

    Pedersen, John Storm

    2006-01-01

    Can value-based management in the public sector lead to improvements in efficiency in the daily operations and improvements in the quality of the pubic services? This is discussed in the article. And the answer is yes!...

  16. Inter-Professional Practices of Private-Sector Physiotherapists for Low Back Pain Management: Who, How, and When?

    Perreault, Kadija; Dionne, Clermont E; Rossignol, Michel; Poitras, Stéphane; Morin, Diane

    Purpose : Although there have been increasing demands for health care providers to take part in inter-professional practices in recent years, very little attention has been paid to the actualization of such practices in the private sector. This study describes private-sector physiotherapists' inter-professional practices regarding low back pain (LBP) management and identifies organizational and provider-level variables associated with the intensity of such practices. Method : A total of 327 randomly selected physiotherapists were surveyed in the province of Quebec. Data were analyzed using descriptive and multiple regression analyses. Results : Physiotherapists reported frequent interactions with other physiotherapists (daily/weekly for 52.6%), family physicians (51.0%), and physiotherapy (PT) assistants (45.2%), but infrequent interactions with psychologists (3.6%), neurosurgeons (0.9%), and chiropractors (0.3%). Frequently reported means of interactions were written and oral messages sent through clients (55.1% and 24.1%, respectively), face-to-face unplanned discussions (41.9%), and faxed or mailed letters (23.2%). Variables associated with the intensity of inter-professional practices (mean of 6.7 [ SD 1.7] out of 10 on the Intensity of Interprofessional Practices Questionnaire for Private Sector Physiotherapists) were related to physiotherapists' clientele, social activities with other providers, and perceptions of inter-professional practices as well as organizational models, vision, and provision of PT training. Conclusions: There is room to improve inter-professional practices with private-sector physiotherapists involved in managing LBP. Targets for action include physiotherapists and their workplaces.

  17. Conflict Approaches of Effective Project Manager in the Upstream Sector of Indonesian Oil & Gas Industry

    Adhi Cahyono; Yanki Hartijasti

    2012-01-01

    Conflict can be functional or dysfunctional to the organization’s performance. This study focused on the relationship between conflict approaches implemented by the project manager based on project team member’s perception on the effectiveness of the project manager in managing project’s conflict. Questionnaires were modified from Barker et al. (1988) to measure conflict management approaches and outcomes of managing project conflict. Data were gathered from 57 respondents w...

  18. An introduction to the Research Innovation and Knowledge Management Roadmap for the South African Maritime Sector

    Funke, Nicola S

    2017-04-01

    Full Text Available OBJECTIVES & ACTIONS We have a maritime culture and recognise and learn from our maritime history 1 Foster national maritime pride 3 Develop and communicate a co-authored discourse on South Africa’s maritime history 2 Support maritime historical... and training facilities 6 Build and retain skills in the maritime sector 2 Support and develop maritime-focused technology and innovation 7 OBJECTIVES & ACTIONS Conduct humanities and social science research on pertinent issues 3 Create knowledge...

  19. Public entrepreneurship as innovative management strategy in the public sector : a public choice-approach

    van Mierlo, J.G.A.

    1996-01-01

    Paper Originally Presented at the 65th Annual Conference of the Southern Economic Association , Fairmont Hotel, New Orleans, Louisiana, United States of America, November 18-20, 1995. Bureaucratic service organisations in the public sector are increasingly loosing their previous comfortable monopoly positions in providing services to the public, due to radical structural changes in modern society. The public finance of their services by politicians ordering public services as elected represen...

  20. The personal and workplace characteristics of uninsured expatriate males in Saudi Arabia.

    Alkhamis, Abdulwahab; Cosgrove, Peter; Mohamed, Gamal; Hassan, Amir

    2017-01-01

    Background\\ud \\ud A major concern by the health decision makers in Gulf Cooperative Council (GCC) countries is the burden of financing healthcare. While other GCC countries have been examining different options, Saudi Arabia has endeavoured to reform its private healthcare system and control expatriate access to government resources through the provision of Compulsory Employment-Based Health Insurance (CEBHI). The objective of this research was to investigate, in a natural setting, the charac...

  1. Analyzing the effectiveness of expatriate pre-departure cross-cultural training in Finland

    Pessala, Heli

    2012-01-01

    Globalization has resulted in companies engaging more and more into international operations. During recent decades the focus of international growth opportunities has been in emerging economies which share substantial cultural differences with Western companies. The cultural differences can create obstacles in day-to-day business and this requires companies to develop the cultural competencies of their employees. Especially the expatriates that are chosen for long-term international wor...

  2. Video game addiction and psychological distress among expatriate adolescents in Saudi Arabia

    Saquib, Nazmus; Saquib, Juliann; Wahid, AbdulWaris; Ahmed, Abdulrahman Akmal; Dhuhayr, Hamad Emad; Zaghloul, Mohamed Saddik; Ewid, Mohammed; Al-Mazrou, Abdulrahman

    2017-01-01

    Introduction: Few studies have estimated screen time among Arab adolescents, and no studies, to date, have published data on addiction to video games or Internet games among Arab adolescents. This study aimed to assess the prevalence of addiction to video games and its correlation with mental health in a sample of expatriate high school students from the Al-Qassim region of Saudi Arabia. Methods: The survey was conducted in 2016 among 276 students enrolled in ninth through twelfth grades in t...

  3. Video game addiction and psychological distress among expatriate adolescents in Saudi Arabia

    Saquib, Nazmus; Saquib, Juliann; Wahid, AbdulWaris; Ahmed, Abdulrahman Akmal; Dhuhayr, Hamad Emad; Zaghloul, Mohamed Saddik; Ewid, Mohammed; Al-Mazrou, Abdulrahman

    2017-01-01

    Introduction Few studies have estimated screen time among Arab adolescents, and no studies, to date, have published data on addiction to video games or Internet games among Arab adolescents. This study aimed to assess the prevalence of addiction to video games and its correlation with mental health in a sample of expatriate high school students from the Al-Qassim region of Saudi Arabia. Methods The survey was conducted in 2016 among 276 students enrolled in ninth through twelfth grades in the...

  4. A case study of career related challenges of expatriate Indian professionals in the GCC countries.

    Naithani, Pranav

    2013-01-01

    The success of an overseas employment contract is significantly influenced by career related challenges. This paper presents the findings of a primary research conducted in the three GCC countries (Bahrain, Oman and the UAE) to comprehend the key career related challenges faced by professional Indian expatriates. This paper also explores the influence of demographic factors on career related challenges and concludes with the analysis of overall findings.

  5. A case study of career related challenges of expatriate Indian professionals in the GCC countries

    Naithani, Pranav

    2013-01-01

    The success of an overseas employment contract is significantly influenced by career related challenges. This paper presents the findings of a primary research conducted in the three GCC countries (Bahrain, Oman and the UAE) to comprehendthe key career related challenges faced by professional Indian expatriates. This paper also explores the influence of demographic factors on career related challenges and concludes with the analysis of overall findings.

  6. Intellectual assets management and transfer in food science sector in Indian research and development organizations.

    Singh, Vikram; Chakraborty, Kajal

    2016-05-01

    In recent years, the food science sector has gained importance since the society is focusing on high-quality and safety foods. With a specific end goal to meet this societal need, the research and development organizations in India have adopted innovative technical and research processes, which gave more accentuation on intellectual assessment in food processing industry. The global Intellectual Property regime in food science sector had witnessed an increment in the number of patents filed and granted during 2006-2010. Ever since there has been a gradual increase in the number of patents applied mainly in food processing industries by research organizations related to food sciences, for example, those working under the aegis of ICAR and CSIR in India. In this study, a review has been done on the intellectual assets generated by ICAR and other national research organizations in India, in the food science sector. Emphasis has been given on the global relevance of these assets, modes of IP protection and technology transfer mechanisms followed by different public and private organizations.

  7. Factors that influence leadership of the financial sector managers in the city of Cucuta, Norte de Santander

    Geli Pautt Torres

    2012-08-01

    Full Text Available Rev.esc.adm.neg This paper shows the results of an empirical research, whose purpose is to identify three leadership factors: the leader´s personality, the perception of followers, and the organizational culture in managers of the financial sector in the city of Cucuta, Norte de Santander. Finally, those three aspects formerly mentioned have exerted a huge influence upon executive leadership due to the fact that the comparative frequency between the amount of employees and executives that are in agreement is relatively high.

  8. Exploring the link between clinical managers involvement in budgeting and performance: Insights from the Italian public health care sector.

    Macinati, Manuela S; Rizzo, Marco G

    2016-01-01

    The public health care sector has had an increase in initiatives, mostly inspired by New Public Management principles, aimed at assigning financial accountability to clinical managers. However, clinical managers might experience a scarce alignment between professional values and organizational requirements, which is a potentially important phenomena that may result in negative consequences on clinical managers' job performance. Building on Psychological Ownership Theory and adopting a psychology-based management accounting research approach, we focus on the managerial (nonmedical) role the clinical manager fulfills and explore the budgetary participation-performance link via the indirect effects of job-based psychological ownership, role clarity, and clinical managers' affective commitment toward managerial roles. The data were collected by a survey conducted in an Italian hospital. The research hypotheses were tested employing a path model. Our study revealed new insights that shed some light on underexplored processes through which mental states mediate the participation-performance link. Among these latter, the findings demonstrate that (a) budgetary participation has a direct effect on job-based psychological ownership; (b) role clarity mediates participation- and job-based psychological ownership link; (c) role clarity and job-based psychological ownership partially mediate the participation-commitment link; and (d) job-based psychological ownership, role clarity, and commitment fully mediate the participation-performance link. From a managerial viewpoint, an understanding of how clinical managers' feelings of ownership toward managerial roles could be enhanced is imperative in health care because ownership accounts for important attitudinal and organizational consequences. Results suggest that health care organizations that invest in budgetary participation will directly and indirectly affect clinical managers' psychological ownership, and this, along with

  9. Private Sector-led Urban Development Projects. Management, Partnerships and Effects in the Netherlands and the UK

    Erwin Heurkens

    2012-09-01

    Full Text Available Central to this research lays the concept of private sector-led urban development projects (Heurkens, 2010. Such projects involve project developers taking a leading role and local authorities adopting a facilitating role, in managing the development of an urban area, based on a clear public-private role division. Such a development strategy is quite common in Anglo-Saxon urban development practices, but is less known in Continental European practices. Nonetheless, since the beginning of the millennium such a development strategy also occurred in the Netherlands in the form of ‘concessions’. However, remarkably little empirical knowledge is available about how public and private actors collaborate on and manage private sector-led urban development projects. Moreover, it remains unclear what the effects of such projects are. This dissertation provides an understanding of the various characteristics of private sector-led urban development projects by conducting empirical case study research in the institutional contexts of the Netherlands and the UK. The research provides an answer to the following research question: What can we learn from private sector-led urban development projects in the Netherlands and UK in terms of the collaborative and managerial roles of public and private actors, and the effects of their (interactions? Indications for a market-oriented Dutch urban development practice Urban development practice in the Netherlands has been subject to changes pointing towards more private sector involvement in the built environment in the past decades. Although the current economic recession might indicate otherwise, there are several motives that indicate a continuation of private sector involvement and a private leadership role in Dutch urban development projects in the future. First, a shift towards more market-oriented development practice is the result of an evolutionary process of increased ‘neoliberalization’ and the

  10. The Generalizability of Private Sector Research on Software Project Management in Two USAF Organizations: An Exploratory Study

    Garman, Michael

    2003-01-01

    .... But most of this research in peer reviewed journals has focused on the private sector. Researchers have also identified software acquisitions as one of the major differences between the private sector and public sector MIS...

  11. Managerial competencies as critical ingredients for a total quality management initiative: Perceptions of managers in a KwaZulu- Natal public sector division

    Sanjana B. Parumasur

    2009-08-01

    Full Text Available Total quality management (TQM plays a pivotal role in organisational effectiveness. When successfully implemented, TQM tightly aligned with the organisation’s overall business strategy maximises customer satisfaction and changes mindsets towards continuous quality improvement. One mechanism to accomplish TQM is by attaining managerial effectiveness. Therefore, this study assesses the extent to which the management in a KwaZulu-Natal public sector division displays the roles and competencies outlined in the Competing Values Framework (Quinn, Faerman, Thompson & McGrath, 2003. The study is based on a stratified random sample of 202 managers. Data were collected using a self-developed questionnaire measuring the dimensions of TQM and the roles/competencies needed to create master managers that are crucial to enhancing TQM.

  12. Wastewater Management Efficiency and Determinant Factors in the Chinese Industrial Sector from 2004 to 2014

    Hidemichi Fujii

    2017-08-01

    Full Text Available This study analyzes industrial wastewater management efficiency using a Chinese provincial dataset from 2004 to 2014. The weighted Russell directional distance model is used to evaluate the efficiency of management practices. Determinants analysis was conducted based on governmental policy, pollution abatement, and market factors to identify the main drivers of industrial wastewater management efficiency in China. The results indicate that the wastewater management efficiency improved in the eastern and central regions. However, there is a significant efficiency gap between provinces in the western region. Moreover, the main determinants of wastewater management efficiency differ among regions and pollutants.

  13. Examination of environmentally friendly "green" logistics behavior of managers in the pharmaceutical sector using the Theory of Planned Behavior.

    Arslan, Miray; Şar, Sevgi

    2017-12-11

    Logistics activities play a prominent role in enabling manufacturers, distribution channels, and pharmacies to work in harmony. Nowadays these activities have become increasingly striking in the pharmaceutical industry and seen as a development area for this sector. Additionally, green practices are beginning to be more attracting particularly in decreasing costs and increasing image of pharmaceutical companies. The main objective of this study was modeling green logistics (GL) behavior of the managers in the pharmaceutical sector in the theory of planned behavior (TPB) frame via structural equation modeling (SEM). A measurement tool was developed according to TPB. Exploratory factor analysis was conducted to determine subfactors of GL behavior. In the second step, confirmatory factor analysis (CFA) was conducted for confirming whether there is a relationship between the observed variables and their underlying latent constructs. Finally, structural equation model was conducted to specify the relationships between latent variables. In the proposed green logistics behavior (GLB) model, the positive effect of environmental attitude towards GL, perceived behavioral control related GL, and subjective norm about GL on intention towards GL were found statistically significant. Nevertheless, the effect of attitude towards costs of GL on intention towards GL was not found statistically significant. Intention towards GL has been found to have a positive statistically significant effect on the GL behavior. Based on the results of this study, it is possible to say that TPB is an appropriate theory for modeling green logistics behavior of managers. This model can be seen as a guide to the companies in the pharmaceutical sector to participate in green logistics. Copyright © 2017 Elsevier Inc. All rights reserved.

  14. Acquits communautaire in quality management in the energy sector -Central and Eastern European Countries

    Ristikj, Julija

    1997-01-01

    Energy is considered as one of the main infrastructure components, and efficient energy sectors are corner stones for the economic growth of the Central and Eastern European Countries on their way towards gaining EU membership. Therefore, energy is considered as one of the main directions of action within the PHARE Programme with trans-European dimensions. Five years ago started the implementation of the PHARE Multi-country Energy Programme, the efforts of which have been oriented to three main strategic axes: energy policy, energy supply, as well as energy efficiency and environment. (author)

  15. The creation of the health consumer: challenges on health sector regulation after managed care era.

    Iriart, Celia; Franco, Tulio; Merhy, Emerson E

    2011-02-24

    We utilized our previous studies analyzing the reforms affecting the health sector developed in the 1990s by financial groups to frame the strategies implemented by the pharmaceutical industry to regain market positions and to understand the challenges that regulatory agencies are confronting. We followed an analytical approach for analyzing the process generated by the disputes between the financial groups and the pharmaceutical corporations and the challenges created to governmental regulation. We analyzed primary and secondary sources using situational and discourse analyses. We introduced the concepts of biomedicalization and biopedagogy, which allowed us to analyze how medicalization was radicalized. In the 1990s, structural adjustment policies facilitated health reforms that allowed the entrance of multinational financial capital into publicly-financed and employer-based insurance. This model operated in contraposition to the interests of the medical industrial complex, which since the middle of the 1990s had developed silent reforms to regain authority in defining the health-ill-care model. These silent reforms radicalized the medicalization. Some reforms took place through deregulatory processes, such as allowing direct-to-consumer advertisements of prescription drugs in the United States. In other countries different strategies were facilitated by the lack of regulation of other media such as the internet. The pharmaceutical industry also has had a role in changing disease definitions, rebranding others, creating new ones, and pressuring for approval of treatments to be paid by public, employer, and private plans. In recent years in Brazil there has been a substantial increase in the number of judicial claims demanding that public administrations pay for new treatments. We found that the dispute for the hegemony of the health sector between financial and pharmaceutical companies has deeply transformed the sector. Patients converted into consumers are

  16. The creation of the health consumer: challenges on health sector regulation after managed care era

    Merhy Emerson E

    2011-02-01

    Full Text Available Abstract Background We utilized our previous studies analyzing the reforms affecting the health sector developed in the 1990s by financial groups to frame the strategies implemented by the pharmaceutical industry to regain market positions and to understand the challenges that regulatory agencies are confronting. Methods We followed an analytical approach for analyzing the process generated by the disputes between the financial groups and the pharmaceutical corporations and the challenges created to governmental regulation. We analyzed primary and secondary sources using situational and discourse analyses. We introduced the concepts of biomedicalization and biopedagogy, which allowed us to analyze how medicalization was radicalized. Results In the 1990s, structural adjustment policies facilitated health reforms that allowed the entrance of multinational financial capital into publicly-financed and employer-based insurance. This model operated in contraposition to the interests of the medical industrial complex, which since the middle of the 1990s had developed silent reforms to regain authority in defining the health-ill-care model. These silent reforms radicalized the medicalization. Some reforms took place through deregulatory processes, such as allowing direct-to-consumer advertisements of prescription drugs in the United States. In other countries different strategies were facilitated by the lack of regulation of other media such as the internet. The pharmaceutical industry also has had a role in changing disease definitions, rebranding others, creating new ones, and pressuring for approval of treatments to be paid by public, employer, and private plans. In recent years in Brazil there has been a substantial increase in the number of judicial claims demanding that public administrations pay for new treatments. Conclusions We found that the dispute for the hegemony of the health sector between financial and pharmaceutical companies has deeply

  17. Emergence of a Policy, closure of a sector: regarding the management of penitentiary health care in Brazil.

    Batista E Silva, Martinho Braga

    2016-06-01

    The aim of this study is to understand recent transformations in penitentiary health care management in Brazil, during the implementation of the National Policy for Comprehensive Health Care for People Deprived of Liberty in the Prison System, and the closure of the National Sector for Penitentiary Health Care. The scientific problem investigated is the language of penitentiary health care policy. The theoretical-methodological framework adopted is Pierre Bourdieu's genetic structuralism. In this manner, we carry out an analysis of documents and public statements in search of State categories and classifications. We note the consolidation of a state classification that separates the 'penitentiary' domain from the 'prison' domain, as well as the creation of the State category of 'person deprived of liberty in the prison system'. Penitentiary health care management constitutes itself as a question of primary care.

  18. Development and Evaluation of Season-ahead Precipitation and Streamflow Predictions for Sectoral Management in Western Ethiopia

    Block, P. J.; Alexander, S.; WU, S.

    2017-12-01

    Skillful season-ahead predictions conditioned on local and large-scale hydro-climate variables can provide valuable knowledge to farmers and reservoir operators, enabling informed water resource allocation and management decisions. In Ethiopia, the potential for advancing agriculture and hydropower management, and subsequently economic growth, is substantial, yet evidence suggests a weak adoption of prediction information by sectoral audiences. To address common critiques, including skill, scale, and uncertainty, probabilistic forecasts are developed at various scales - temporally and spatially - for the Finchaa hydropower dam and the Koga agricultural scheme in an attempt to promote uptake and application. Significant prediction skill is evident across scales, particularly for statistical models. This raises questions regarding other potential barriers to forecast utilization at community scales, which are also addressed.

  19. Common Health, Safety and Environmental Concerns in Upstream Oil and Gas Sector: Implications for HSE Management in Ghana

    Seth Oppong

    2014-01-01

    Full Text Available This paper explores the literature to identify common occupational injuries, diseases, and psychological wellbeing on oil rigs as well as the negative environmental impacts of the upstream oil and gas sector. It ends by making recommendations for effective health, safety, and environmental (HSE management. Review of the literature showed that contusion (bruise, cuts, and laceration are the commonest occupational injuries that workers on the oil rig suffer and that the injuries mostly affect the hand and finger, leg, and eyes of the offshore workers. These injuries were found to be caused mostly by direct stroke, jamming and overstrain. Similarly, accidental poisoning, musculoskeletal disorders, respiratory disorders and diseases of the digestive system were also documented as the commonest occupational diseases among offshore workers. The literature also shows that working offshore is associated with poorer psychological wellbeing or health; this is to say that offshore workers tend to experience higher levels of stress, burnout, anxiety, depression, low job satisfaction (particularly with the environmental conditions associated with their work, and sleep disorders. Finally, the literature review indicated that land-use problems, air pollution, acid rain, climate change, habitat disruption, environmental degradation, oil spills and leakages are some of environmental impacts of upstream oil production. This review was concluded by recommending some measures for the management of the HSE hazards associated with the oil and gas sector.

  20. Sustainability reporting in public sector organisations: Exploring the relation between the reporting process and organisational change management for sustainability.

    Domingues, Ana Rita; Lozano, Rodrigo; Ceulemans, Kim; Ramos, Tomás B

    2017-05-01

    Sustainability Reporting has become a key element in different organisations. Although there have been a number of academic publications discussing the adoption of sustainability reports in the public sector, their numbers have been quite low when compared to those focussing on corporate reports. Additionally, there has been little research on the link between sustainability reporting in Public Sector Organisations (PSOs) and Organisational Change Management for Sustainability (OCMS). This paper focuses on the contribution of sustainability reporting to OCMS. A survey was sent to all PSOs that have published at least one sustainability report based on the GRI guidelines. The study provides a critical analysis of the relation between sustainability reporting and OCMS in PSOs, including the drivers for reporting, the impacts on organisation change management, and the role of stakeholders in the process. Despite still lagging in sustainability reporting journey, PSOs are starting to use sustainability reporting as a communication tool, and this could drive organisational changes for sustainability. Copyright © 2017 Elsevier Ltd. All rights reserved.

  1. From Premise to Practice: a Critical Assessment of Integrated Water Resources Management and Adaptive Management Approaches in the Water Sector

    Wietske Medema; Brian S. McIntosh; Paul J. Jeffrey

    2008-01-01

    The complexity of natural resource use processes and dynamics is now well accepted and described in theories ranging across the sciences from ecology to economics. Based upon these theories, management frameworks have been developed within the research community to cope with complexity and improve natural resource management outcomes. Two notable frameworks, Integrated Water Resource Management (IWRM) and Adaptive Management (AM) have been developed within the domain of water resource managem...

  2. The Assessment Of The Level Of Management Control Standards Completion In Treasury Sector

    Kulińska Ewa

    2015-06-01

    Full Text Available This paper concerns the rules of the functioning of management control standards used in the Treasury Control Office. Its purpose is to present research results conducted in the years 2013–2014 in Polish Treasury Control Offices. Obtained results are the effect of applying author’s model of the assessment of management control implementation. The research was conducted for management personnel and the rest of offices employees separately. Significant discrepancies between these two groups of respondents were indicated. Based on the results, the areas of deviation from expected level of management control standards were established and the areas where implementation of control mechanisms relying on increasing the supervision of board of directors over managers were indicated, providing permanent and efficient elements of managers supervision over subordinate employees and making purposes and tasks put on the Treasury Control Office for given year more precise and familiarization of employees and carrying out trainings and series of other corrective measures.

  3. Top Management Support Partially Optimized Reverse Logistics in The Manufacturing Sector of Pakistan

    Ms. Sitara Shafiq

    2013-07-01

    Full Text Available Supply chain management urges reverse logistics to be an effective tool for organizational competitive advantage. Reverse chains demand astute resource deployments and strategic focus by the top management. In Pakistan manufacturing industries employing reverse logistics for cost effectiveness reported heavy reliance on top management support. However, literature is yet not benefited by such empirical facts. This study hypothesized that top management support is key for cost effective reverse logistics. Collecting and analyzing reliable data for various elements of its variables of interests, the study confirmed considerable multi linear regression between top management support and cost effectiveness. Substantiating the hypothesis, it contributes that a significant impact of strategic focus and resource commitment by top management leads reverse logistics based manufacturers to success.

  4. Sweden; Financial Sector Assessment Program Update: Technical Note on Contingency Planning, Crisis Management and Bank Resolution

    International Monetary Fund

    2011-01-01

    This abstract reviews the recommendations made in the FSAP Update for Sweden in the areas of contingency planning, crisis management, and bank resolution. Although Sweden crisis management fared well during the global financial crisis, its authorities are reviewing the framework for managing financial crises to incorporate crisis lessons. They recommend a domestic institutional framework, an effective cross-border cooperation, an emergency liquidity assistance (ELA), a deposit guarantee schem...

  5. Assessing the effectiveness of Multi-Sector Partnerships to manage droughts: The case of the Jucar river basin

    Carmona, María.; Máñez Costa, María.; Andreu, Joaquín.; Pulido-Velazquez, Manuel; Haro-Monteagudo, David; Lopez-Nicolas, Antonio; Cremades, Roger

    2017-07-01

    South-east Spain is a drought prone area, characterized by climate variability and water scarcity. The Jucar River Basin, located in Eastern Spain, has suffered many historical droughts with significant socio-economic impacts. For nearly a hundred years, the institutional and non-institutional strategies to cope with droughts have been successful through the development of institutions and partnerships for drought management including multiple actors. In this paper, we show how the creation and institutionalisation of Multi-Sector Partnerships (MSPs) has supported the development of an efficient drought management. Furthermore, we analyze the performance of one of the suggested instruments by the partnership related to drought management in the basin. Two methodologies are used for these purposes. On one hand, the Capital Approach Framework to analyze the effectiveness of the governance processes in a particular partnership (Permanent Drought Commission), which aims to highlight the governance strength and weakness of the MSP for enhancing drought management in the Jucar River Basin. Through a dynamic analysis of the changes that the partnership has undergone over time to successfully deal with droughts, its effectiveness on drought management is demonstrated. On the other hand, an econometric approach is used to analyze the economic efficiency of the emergency drought wells as one of the key drought mitigation measures suggested by the Permanent Drought Commission and implemented. The results demonstrate the potential and efficiency of applying drought wells as mitigation measures (significant reduction of economic losses, around 50 M€ during the drought period, 2005-2008).

  6. Institutional Interplay in Natural Resources Governance: Toward a Sub-Sectoral Approach for Medicinal Plants Management in Bangladesh

    A. K. M. Shahidullah

    2015-03-01

    Full Text Available Recognizing the significance of medicinal plants for rural livelihoods and primary healthcare, this paper attempted to analyze institutional interplays in medicinal plants management in Bangladesh. It assessed the governing process of natural resources by identifying cross-scale linkages of the institutions involved with managing medicinal plants. The study intended to delineate the interactional patterns and dynamics between existing formal and informal organizations toward exploring prospects of new medicinal plants governance institutions. Employing case study and participatory approaches to empirical field investigation, two intervention cases of the Livelihood and Agro-Forestry (LEAF and Sustainable Environmental Management Program (SEMP were assessed in two different social-ecological settings of the country. Involving 45 respondents in each site, Focus Group Discussions were carried out, and a total of 26 Key Informants were interviewed. The findings have revealed that undefined roles and responsibilities, inadequate coordination, and weak linkages among the cross-scale institutions resulted in ineffective management and relatively poor performance. Institutions with direct or indirect involvement in the process of managing medicinal plants interacted haphazardly, without much focus on the subsector and its local producers. Addressing the weaknesses, this study calls for formulating a national sub-sectoral approach focusing on strengthening and sustaining local producers and value addition to producer levels. Finally, this research offers a framework for developing a multi-stakeholder forum to govern medicinal plant resources coherently and effectively in Bangladesh.

  7. Problems of software financial resources agrarian sector in the current economic conditions of management

    Grischuk Nadiya Viktorivna

    2016-12-01

    Full Text Available Research of financial science on questions providing of financial resources does not exhaust and needs a further study that acquires new descriptions and vectors of development constantly, what costing illuminations in the conditions of present time. Research of the state of provision of financial resources agrarian to the sector of economy with allocating of main segment – loan and attracted financial resources, today topically. In the article the essence funds are considered sources of agricultural enterprises financial resources and problems associated with the formation and use of financial resources in the modern world. Also the problems arising in improving the process of raising funds agricultural enterprises. Revealed that an effective tool to attract financial resources is the issue of convertible bonds and the introduction of agricultural receipts. It is well-proven that in the conditions of unstable environment forward development of the system of agrarian relations must be carried out on the basis of the government programs, and normatively-legal adjusting that take into account not only the existent state of affairs at the market of agroindustrial products but also economic provision of enterprises national agrarian to the sector.

  8. Human ResourceManagement Practices and Employee Performance in Banking Sector of Bangladesh

    Abdus Salam Sarker

    2017-05-01

    Full Text Available In the first growing banking sector like Bangladesh, there are 56 banks offered financial services with different stratagem and always looking for faster growth through employee performance by all means. Performance assessment is highly important while achieving the goals of the organization and determining the individual contributions to the organization. The purpose is to measure the effect of human resource (HR practices on the employee performance in banking sector of Bangladesh. The research has performed through a sample survey on convenience sampling based data set about 328 different levels of employees from the banks in different locations of Bangladesh. A structured questionnaire was used to collect primary data related to some HR issues namely- institutional Commitment and motivation, Employee relations, Compensation, Physical Work Environment, Training & Development, Promotion, Job Satisfaction (independent variables and the employee performance (dependent variable of the designed banks. The study revealed that all the HR practices except compensation and training & development have significant impact on the employee performance in the banking industry of Bangladesh. The findings of study provide a clear guidance to the banking practitioners/policy makers to take further steps in achieving the organizational goal through the employee performance.

  9. Accelerating experience : utility sector case studies in training and knowledge management

    Trudel-Ferrari, C.C. [Kinectrics Inc., Toronto, ON (Canada)

    2010-07-01

    This paper discussed the development of effective training and knowledge management systems for recently hired personnel in electric utilities. Case studies of best practices from electric utilities in Ontario, consultants, and universities were used to develop an overview of current training practices. Methods of identifying, attracting, and recruiting personnel were presented and knowledge management and mentoring programs were discussed. The use of training programs in developing knowledge databases was also evaluated. Knowledge management formats included qualification training; simulation training; knowledge transfer; and curriculum development. Human resources, revenue, and management issues currently challenging electric utilities were discussed along with various new training practices. 2 refs., 3 tabs., 2 figs.

  10. MAINSTREAMING RISK MANAGEMENT IN THE SERVICES SECTOR (on the example of restaurant and hotel business

    E. Sh. Kachalova

    2012-01-01

    Full Text Available The article examines the vital issues of and regulation risk in restraurants and hotels of Russia. The author reveals the economic essence of the concept of «risk» in relation to the restaurant and hospitality industry and with the problems of risk management in the RSL. Methodologicalapproaches for the efficient management of risk in restaurant and hotel business.

  11. Developing and Managing University-Industry Research Collaborations through a Process Methodology/Industrial Sector Approach

    Philbin, Simon P.

    2010-01-01

    A management framework has been successfully utilized at Imperial College London in the United Kingdom to improve the process for developing and managing university-industry research collaborations. The framework has been part of a systematic approach to increase the level of research contracts from industrial sources, to strengthen the…

  12. Manager relations, psychological need satisfaction and intention to leave in the agricultural sector

    Sebastiaan Rothmann

    2013-08-01

    Research purpose: The aim of this study was to investigate the relationship between manager relations, the satisfaction of the psychological needs of employees and their intentions to leave. Motivation for the study: The effective retention of skilled employees is necessary in organisations in South Africa. However, studies on the psychological processes (and specifically the satisfaction of psychological needs, through which manager relations could promote the retention of staff, are necessary. Research design, approach and method: The authors used a cross-sectional survey design. They drew convenience samples of managers in agricultural organisations (N = 507 in South Africa. They administered the Manager Relations Scale, the Work-related Basic Need Satisfaction Scale and the Turnover Intention Scale. Main findings: The results confirmed a model in which manager relations affected the satisfaction of psychological needs and intentions to leave. Autonomy satisfaction mediated the relationship between manager relations and the intentions of employees to leave. Practical/managerial implications: Managers should participate in training on applying self determination theory to support the autonomy and the relatedness satisfaction of employees. Contribution/value add: This study contributes to the literature by exploring the processes through which manager relations influence the intentions of employees to leave.

  13. Environmental Management Accounting in the Taiwanese Higher Education Sector: Issues and Opportunities

    Chang, Huei-Chun

    2013-01-01

    Purpose: The purpose of this paper is to address the issue of managing the major environmental costs from an accounting perspective. The current state of practices for managing the costs associated with the consumption of electricity, water and paper, as well as the generation of wastes within three universities in Taiwan, was investigated. The…

  14. International Higher Education for Whom? Expatriate Students, Choice-Making and International (Im)mobility in the Northern United Arab Emirates

    Rensimer, Lee

    2016-01-01

    This article identifies a research gap on expatriate students attending international branch campuses in their country of residence, and presents evidence that they are insufficiently distinguished from international students in research on student mobility and choice-making. It finds that the priorities and enrollment choices of expatriates are…

  15. Approaches to formalization of the informal waste sector into municipal solid waste management systems in low- and middle-income countries: Review of barriers and success factors

    Aparcana Robles, Sandra Roxana

    2016-01-01

    The Municipal Solid Waste Management (MSWM) sector represents a major challenge for low-and middle-income countries due to significant environmental and socioeconomic issues involving rapid urbanization, their MSWM systems, and the existence of the informal waste sector. Recognizing its role...... sectors are frequently confronted with the dilemma of finding workable approaches to formalization, adjusted to their particular MSWM contexts. Building on the review of frequently implemented approaches to formalization, including an analysis of the barriers to and enabling measures for formalization......, this paper aims to address this gap by explaining to policy- and decision-makers, and to waste managers in the private sector, certain dynamics that can be observed and that should be taken into account when designing formalization strategies that are adapted to their particular socioeconomic and political...

  16. The art of the possible. On the necessary conditions for cross-sector cooperation in a New Public Management oriented health service

    Høgsgaard, Ditte Merete

    2017-01-01

    Despite the current mantra that cross-sector teamwork and communication are the decisive factors in any attempt at creating an integrated and holistically oriented health service, the current institutional structures and conditions seem to actively stymie such cooperation. A high powered debate...... on the necessity of properly functioning cross-sector cooperation in the health service proceeds in its own isolated context and is also challenged at its very roots by the New Public Management (NPM) creed that has informed health service management in recent decades. The aim here is to investigate how tension...... and paradoxes in that cross-sector teamwork impact upon the ability of healthcare professionals across the relevant sectors to work together effectively towards the discharge of a patient. All this with a view to creating an integrated and holistic process for that patient....

  17. ANALYSIS OF THE DEVELOPMENT DIRECTIONS OF THE BANKING SECTOR THROUGH THE MANAGEMENT OF IT PROJECTS

    Віктор Володимирович МОРОЗОВ

    2017-03-01

    Full Text Available In this article, the causes and consequences of IT projects’ budgets reformatting in banking organizations are investigated. Analysis and parallels in approaches of choosing IT projects to be implemented in foreign and Ukrainian financial institutions are being conducted. This significantly affects not only the results of investigation and selection of IT projects but also on the development of such organizations in general. The analysis shows that on the background of global GDP decrease, banks around the world are increasing their IT investments, but investments in IT projects are heavily redistributed towards digital transformation. Nevertheless, IT projects are a major driver of banking business development, so their number is rapidly growing every day in the fields of big data analytics, virtualization and cloud computing, mobility, scoring, target marketing, IT infrastructure etc. The authors draw conclusions about trends in implementation of IT projects and their impact on the development of the banking business sector.

  18. Explaining Quality Management in the Danish and Swedish Public Health Sectors

    Örnerheim, Mattias; Triantafillou, Peter

    2016-01-01

    was introduced in the Danish health services in 2009. Nationwide quality indicator projects are also found in Sweden, but there has been political attempt to introduce a compulsory system. This article seeks to explain this difference. It argues, first, that resistance from the medical professions blocked......This article examines the development of diverse quality systems in the otherwise quite similar Danish and Swedish public health sectors. After decades of numerous piecemeal medical and managerial quality development programs in both countries, a nationwide mandatory accreditation system...... the introduction of compulsory, nationwide quality systems in both countries for decades. Second, the implementation of the Danish accreditation system was triggered by a combination of unintended policy learning produced by local reforms in two counties and of the Ministry of Health’s carefully orchestrated...

  19. Management Systems and Safety Culture in the Nuclear Energy Sector (ISO 9001 & GS-R-3)

    Smetnik, A.; Murlis, D.

    2016-01-01

    Nowadays, the enterprises of the Rosatom State Nuclear Energy Corporation that provides products and services to foreign customers should rely on the requirements to the management systems established by the IAEA Standard GS-R-3 “The management system for facilities and activities”. This results from the fact that in order to enter foreign markets, Russian suppliers have to meet foreign requirements related to quality assurance, protection of the environment, nuclear and radiation safety, etc. For instance, the Finnish customer “Fennovoima” requires full compliance of the management systems of the Russian companies involved in the construction of the Hanhikivi-1 NPP with the GS-R-3 Standard. ISO 9001 quality management systems were widely implemented in the nuclear industry enterprises in Russia. The assessment of compliance of the quality management systems with the established requirements is carried out by the certification bodies. The same relates to the environmental management systems that are implemented at the majority of nuclear industry facilities in Russia. But due to their uniqueness and associated significant risks, the nuclear industry enterprises have to meet current safety requirements and principles established in the IAEA Safety Standards, such as safety culture and risk management.

  20. Special section on quality management in the energy distribution sector in the Netherlands

    Thorborg, L.

    1996-01-01

    So far, energy distribution companies in the Netherlands have lagged behind regarding total quality management (TQM), but this is gradually changing. Is TQM a fad, or does permanent attention to the customers and their needs indeed make companies stronger. And do companies evidently earn more money as a result of TQM? In four brief articles various aspects of quality management are dealt with in this special section. Quality manuals and protocols prove to be less fearsome than expected. Companies involved in quality management appear to make higher profits. And it should be possible to obtain a good return on investment within a short period of time. 1 fig., 3 ills

  1. The management of cooperatives: a study in Savings and Credit sector of Quito, Ecuador

    Angie Fernández Lorenzo

    2017-12-01

    Full Text Available The administrative management of savings and credit cooperatives has become a determining factor for the evaluation of business performance, in which the current administration has become a tool with many declines, which causes damage to the organizational structure of each cooperative causing inefficiency in their processes. That is why this research is aimed at analyzing the administrative management of twenty Savings and Credit Cooperatives of segments four and five of Quito, Ecuador, with the application of a survey to the managers of said entities where the fundamental administrative variables are evaluated, under a concept of integrality between the financial-economic and social.

  2. MANAGEMENT ACCOUNTING – A CHALLENGE TO THE ACCOUNTING THEORY AND PRACTICE IN THE BANKING SECTOR

    Liliya Rangelova-Petkova

    2017-03-01

    Full Text Available Adequate management of the bank requires its directors not only to understand well the financial standing of the institution, but also to plan and control operational processes and to make managerial decisions on the effective allocation and use of the available resources. In this regard the tasks of accounting are expressed not only in the functions of registration of already passed business operations, but also in the providing of information to justify management decisions and to supervise their implementation. In the foreground of similar situations the need reveals to improve information provision of the management and to maintain its decisions with reliable accounting and operational information.

  3. Carbon profile of the managed forest sector in Canada in the 20th century: sink or source?

    Chen, Jiaxin; Colombo, Stephen J; Ter-Mikaelian, Michael T; Heath, Linda S

    2014-08-19

    Canada contains 10% of global forests and has been one of the world's largest harvested wood products (HWP) producers. Therefore, Canada's managed forest sector, the managed forest area and HWP, has the potential to significantly increase or reduce atmospheric greenhouse gases. Using the most comprehensive carbon balance analysis to date, this study shows Canada's managed forest area and resulting HWP were a sink of 7510 and 849 teragrams carbon (TgC), respectively, in the period 1901-2010, exceeding Canada's fossil fuel-based emissions over this period (7333 TgC). If Canadian HWP were not produced and used for residential construction, and instead more energy intensive materials were used, there would have been an additional 790 TgC fossil fuel-based emissions. Because the forest carbon increases in the 20th century were mainly due to younger growing forests that resulted from disturbances in the 19th century, and future increases in forest carbon stocks appear uncertain, in coming decades most of the mitigation contribution from Canadian forests will likely accrue from wood substitution that reduces fossil fuel-based emissions and stores carbon, so long as those forests are managed sustainably.

  4. Green Roofs: A feasible tool for environmental management in the hospitality sector of El Rodadero, Santa Marta?

    Zielinski, Seweryn; Garda Collante, Mario Alberto; Vega Paternina, Juan Carlos

    2012-01-01

    The accelerated urban development generates a series of problems, not only social and economic, but also environmental. The green roofs are one of the new technologies that can be used as a tool for environmental management in buildings. However, there are many barriers that prevent from their implementation on a large scale. This article is based on a detailed review of the experiences and results of many studies on the subject, underlining the benefits of green roofs and demonstrating the limitations for their implementation in the hotel sector of El Rodadero in the city of Santa Marta. The methodology consists of secondary research of studies carried out in different cities, making an emphasis on researches in climatic conditions similar to those in the study area. Additionally, the owners and managers of 18 hotels were interviewed about their opinion on the topic. In result, it was concluded that green roofs can be an effective tool for environmental management if they are implemented on a large scale. However, in the case of El Rodadero it is not feasible, although there is an interest to implement pilot projects that could dissipate the lack of confidence of the local managers.

  5. A Strategy of Dialogue for Communicating Hazard and Risk Information Between the Science and Emergency Management Sectors

    Eisner, R. K.

    2015-12-01

    This presentation will describe a collaborative dialogue process between earth scientists and emergency management officials that focused on translation of science into policy, building long term trust based relationships between sectors and unified presentation of hazards, risks and consequence management to public officials and the general public. The author will describe the structure and process of the California Earthquake Prediction Evaluation Council (CEPEC) in assessing the credibility of long and short term earthquake predictions, assessment of risk, and the formulation of public communication strategies and preparatory actions by government agencies. For nearly 4 decades, earth scientists, politically appointed state officials and emergency managers have engaged in ongoing discussions of the policy implications of research on potential seismic risk. Some discussions were scheduled and occurred over months, and others were ad hoc and occurred in the minutes between potential precursory incidents and possible large events. The effectiveness of this process was dependent on building respect for ones counterparts expertise, bias and responsibilities, clear communication of data, uncertainty and knowledge of the physical models assumed, history and probabilities; and the physical and political consequences of possible events; and the costs and economic and social disruption of alternative preparedness actions. But, the dialogue included political and social scientists, representatives of the print and broadcast media, political and management officials from federal, state and local governments. The presentation will provide an assessment of the effectiveness of the collaborative dialogue process and lessons on sustaining a long term partnership among the participating federal, state and local officials.

  6. Managing climate related stresses in southern Africa’s agricultural sector

    Nhemachena, C

    2008-11-01

    Full Text Available such as credit, inputs, and information (seasonal climate forecasts, agricultural production and management practices). National policies also need to support research and development that prepares the appropriate technologies to help farmers adapt to climate...

  7. Risk management in the electric power sector, v. 16(61)

    Iliev, Atanas; Minovski, Dragan

    2008-01-01

    This paper presents the basics of the risk theory and the main methods which could be applied for risk management in electrical power system utilities. Taking into consideration that the risk and uncertainty not be completely eliminated, the engineers have to know to manage the risk and uncertainty. The main goal is to minimized the negative effects from accepted risk in order to increase expected incomes and expected profit. Special attention is dedicated to risk management in complex project in Electric Power Systems in a new deregulated electricity market which has the influence to the market stability, expected incomes and quality of the delivered electricity. Specially, the risk management in the companies - producers of the electricity is analysed, since theirs further investments in a rehabilitation of the current power plants as well in the construction of the new plants will be based on the economical principles of profit. (Author)

  8. A combined nurse-pharmacist managed pain clinic: joint venture of public and private sectors.

    Hadi, Muhammad Abdul; Alldred, David Phillip; Briggs, Michelle; Closs, S José

    2012-02-01

    Chronic pain has become one of the most prevalent problems in primary care. The management of chronic pain is complex and often requires a multidisciplinary approach. The limited capacity of general practitioners to manage chronic pain and long waiting time for secondary care referrals further add to the complexity of chronic pain management. Restricted financial and skilled human capital make it hard for healthcare systems across the world to establish and maintain multidisciplinary pain clinics, in spite of their documented effectiveness. Affordability and accessibility to such multidisciplinary pain clinics is often problematic for patients. The purpose of this paper is to share our experience and relevant research evidence of a community based combined nurse-pharmacist managed pain clinic. The pain clinic serves as an example of public-private partnership in healthcare.

  9. Official Time as a Form of Union Security in Federal Sector Labor-Management Relations

    Bullock, Kenneth

    2006-01-01

    Can a nationwide labor-management relations system based on the principle of exclusive representation operate effectively, even if the law deprives the unions of the ability to obtain adequate financial support...

  10. Risk management in the electric power sector, v. 16(62)

    Iliev, Atanas; Minovski, Dragan

    2008-01-01

    This paper presents the basics of the risk theory and the main methods which could be applied for risk management in electrical power system utilities. Taking into consideration that the risk and uncertainty not be completely eliminated, the engineers have to know to manage the risk and uncertainty. The main goal is to minimized the negative effects from accepted risk in order to increase expected incomes and expected profit. Special attention is dedicated to risk management in complex project in Electric Power Systems in a new deregulated electricity market which has the influence to the market stability, expected incomes and quality of the delivered electricity. Specially, the risk management in the companies - producers of the electricity is analysed, since theirs further investments in a rehabilitation of the current power plants as well in the construction of the new plants will be based on the economical principles of profit. (Author)

  11. ISO 14001 Environmental Management System and The Application to The Copper Sector

    İrfan ERTUĞRUL

    2013-12-01

    Full Text Available This study presents firstly Environmental Management and Environmental Management Systems (EMS. The certification process of ISO 14001 EMS is described in the Copper Industry that begin the environmental activities by completely considering environment. Evaluating the environmental impacts of business, it is presented the process including EMS so as to dispose of waste, the creation of process, the application difficulties and the benefits of EMS.

  12. All in transition: human resource management and labour relations in the Chinese industrial sector

    Yu, Nan

    2012-01-01

    This discussion paper is a literature study reviewing the development of human resource management in China, with a particular focus (where possible) on the automobile industry. It presents the Chinese context for HRM discussing the normative debate about the adaptation of Western management methods and the heritage of Chinese philosophy and values, and it describes the economic, cultural, and transition-specific factors which influence HRM in China. In more detail, the paper deals with work ...

  13. Managing stakeholder ambiguity in the international mining sector: the case of Goldcorp Inc. in Guatemala

    Mathieson, Travis Sinclair

    2015-01-01

    Canadian mining companies operating in the developing world face a complex business environment where substantial stakeholder ambiguity must be managed. Stakeholder ambiguity occurs when stakeholders interpret company actions or information they receive in different ways depending on their individual goals, demands, and opinions. Through interviews with company managers and leaders of civil-society organizations, this study endeavours to determine how Canadian-based senior mining company G...

  14. The match between motivation and performance management of health sector workers in Mali

    Touré Hamadassalia

    2006-02-01

    Full Text Available Abstract Human resources for health (HRH play a central role in improving accessibility to services and quality of care. Their motivation influences this. In Mali, operational research was conducted to identify the match between motivation and the range and use of performance management activities. Objectives To describe the factors motivating and demotivating health workers in Mali and match the motivators with the implementation of performance management. Methods First an exploratory qualitative study was conducted: 28 interviews and eight group discussions were held. This was followed by a cross-sectional survey, during which 370 health workers were interviewed. The study population consisted of health workers of eight professional groups. The following issues were investigated: • motivating and demotivating factors; • experiences with performance management, including: job descriptions, continuous education, supervision, performance appraisal and career development. Findings The study showed that the main motivators of health workers were related to responsibility, training and recognition, next to salary. These can be influenced by performance management (job descriptions, supervisions, continuous education and performance appraisal. Performance management is not optimally implemented in Mali, as job descriptions were not present or were inappropriate; only 13% of interviewees received 4× per year supervision, and training needs were not analysed. Some 48% of the interviewees knew their performance had been appraised in the last two years; the appraisals were perceived as subjective. No other methods were in place to show recognition. The results enabled the research team to propose adaptations or improvements upon existing performance management. Conclusion The results showed the importance of adapting or improving upon performance management strategies to influence staff motivation. This can be done by matching performance management

  15. Impact Of Merger And Acquisition On Debt Management Ratio: A Case Study In Malaysian Banking Sectors

    Mohammad Talha; Abdullah Sallehhuddin

    2011-01-01

    This study based on efficiency theory of shareholders wealth maximization of acquisition principle attempted to investigate the debt management ratio of ten Malaysian anchor banks after undergoing mega merger and acquisition program which was completed in the year of 2000. As efficiency theory consists of three elements that are financial synergy, operation synergy and managerial synergy, the study will primarily focus its analysis on financial synergy (debt management). Using accounting tech...

  16. Analysis of cash holding for measuring the efficiency of cash management: A study on IT sector

    Somnath Das

    2015-01-01

    Full Text Available For measuring the efficiency of management of cash, cash holding is one of the most important financial decisions that the manager of the concerned organization, has to make in the organization. Basically, it is observed that the organization hold cash for future purposes is very negligible. If the organization invested cash in profitable securities then there is some flexibility but when it relates to the capital market holding cash is not advantageous. Generally two contradictory theories such as Trade-off theory and the Pecking order theory are considered for measuring the efficiency of cash management. In this study we generally observed measured the efficiency of Cash Management influenced by Cash Holding. We also measured whether cash holding of the organization is affected with the degree of financial leverage, size of the organization, investment and profitability. This study helps us to understand the influence of DFL, Investment and Size of the organization on Cash holding. Proper holding of cash in cash management can prevent the bankruptcy of any organization and also increases the efficiency of Cash or Liquidity management.

  17. Occupational Risks Associated with Solid Waste Management in the Informal Sector of Gweru, Zimbabwe

    Jerie, Steven

    2016-01-01

    This study identifies and analyses the occupational risks associated with solid waste management practices in the informal enterprises of Gweru. Many concerns have been raised about the potential harm from waste to the environment and the general public, but the risks and consequent costs of occupational hazards in waste management have received little attention in the rush to adopt or adapt technologies such as composting. A multimethods research design that triangulates qualitative and quantitative research paradigms is employed in this study. The quantitative design involves physical characterisation of solid waste through material component separation and measurements as well as a questionnaire survey that investigates the risks associated with waste management. The qualitative component includes interviews, open-ended questionnaires, and field observations. Occupational risks occur at every stage in the waste management process, from the point where workers handle waste in the enterprises for collection or recycling to the point of ultimate disposal. Key findings from the study revealed that solid waste management practices are dominated by manual handling tasks hence the higher incidents of muscular-skeletal disorders. Other safety and health hazards associated with waste management in the informal enterprises of Gweru include incidents of diarrhoea, viral hepatitis, and higher incidents of obstructive and restrictive disorders. PMID:27418935

  18. Occupational Risks Associated with Solid Waste Management in the Informal Sector of Gweru, Zimbabwe.

    Jerie, Steven

    2016-01-01

    This study identifies and analyses the occupational risks associated with solid waste management practices in the informal enterprises of Gweru. Many concerns have been raised about the potential harm from waste to the environment and the general public, but the risks and consequent costs of occupational hazards in waste management have received little attention in the rush to adopt or adapt technologies such as composting. A multimethods research design that triangulates qualitative and quantitative research paradigms is employed in this study. The quantitative design involves physical characterisation of solid waste through material component separation and measurements as well as a questionnaire survey that investigates the risks associated with waste management. The qualitative component includes interviews, open-ended questionnaires, and field observations. Occupational risks occur at every stage in the waste management process, from the point where workers handle waste in the enterprises for collection or recycling to the point of ultimate disposal. Key findings from the study revealed that solid waste management practices are dominated by manual handling tasks hence the higher incidents of muscular-skeletal disorders. Other safety and health hazards associated with waste management in the informal enterprises of Gweru include incidents of diarrhoea, viral hepatitis, and higher incidents of obstructive and restrictive disorders.

  19. Network ties of self-initiated expatriates: not all relations with host country nationals are the same

    Kubovcikova, Annamária; van Bakel, Marian

    members with the type and amount of support they provide. The multilevel dataset consisted of 165 expatriates who rated 575 of their network members on the following learned characteristics: host country knowledge, employment status, and host country origin. We have hypothesized that the three learned......This article explores the immediate network of self-initiated expatriates and how it influences their work information and emotional support. Building on the information seeking theory and the theory of weak and strong ties, we have created a model connecting specific characteristics of the network...... characteristics of the network members will be connected with the frequency of interaction with the expatriate and thus the level and type of support received from the specific tie. We expected positive correlation between host country knowledge and interaction; however empirical results did not confirm this...

  20. Challenges of medicines management in the public and private sector under Ghana's National Health Insurance Scheme - A qualitative study.

    Ashigbie, Paul G; Azameti, Devine; Wirtz, Veronika J

    2016-01-01

    Ghana established its National Health Insurance Scheme (NHIS) in 2003 with the goal of ensuring more equitable financing of health care to improve access to health services. This qualitative study examines the challenges and consequences of medicines management policies and practices under the NHIS as perceived by public and private service providers. This study was conducted in health facilities in the Eastern, Greater Accra and Volta regions of Ghana between July and August 2014. We interviewed 26 Key Informants (KIs) from a purposively selected sample of public and private sector providers (government and mission hospitals, private hospitals and private standalone pharmacies), pharmaceutical suppliers and NHIS district offices. Data was collected using semi-structured interview guides which covered facility accreditation, reimbursement practices, medicines selection, purchasing and pricing of medicines, and utilization of medicines. Codes for data analysis were developed based on the study questions and also in response to themes that emerged from the transcripts and notes. Most KIs agreed that the introduction of the NHIS has increased access to and utilization of medicines by removing cost barriers for patients; however, some pointed out the increased utilization could also be corollary to moral hazard. Common concerns across all facilities were the delays in receiving NHIS reimbursements, and low reimbursement rates for medicines which result in providers asking patients to pay supplementary fees. KIs reported important differences between private and public sectors including weak separation of prescribing and dispensing and limited use of drugs and therapeutic committees in the private sector, the disproportionate effects of unfavorable reimbursement prices for medicines, and inadequate participation of the private sector providers (especially pharmacies and licensed chemical sellers) in the NHIS. Health providers generally perceive the NHIS to have had a