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Sample records for satisfaction religiousness trust

  1. Racial and Religious Discrimination in Charitable Trusts: A Current Analysis of Constitutional and Trust Law Solutions

    Science.gov (United States)

    Adams, Roy M.

    1976-01-01

    The process by which constitutional and trust law have blended together in the charitable trust field is examined. Focus is on whether a settlor can expect racial and religious restrictions in a charitable trust to be allowed, how to deal with them if they are, and what happens to the trust property if they are not. (LBH)

  2. Religiosity and Trust in Religious Institutions: Tales from the South Caucasus (Armenia, Azerbaijan and Georgia)

    OpenAIRE

    Charles, Robia

    2009-01-01

    Abstract: The paper examines the determinants of trust in religious institutions in Armenia, Azerbaijan and Georgia—three countries with low levels of religiosity as measured by attendance, prayer and fasting, yet high levels of trust in religious institutions. The analysis employs individual-level survey data from the Caucasus Research Resource Centers’ (CRRC) 2007 Data Initiative and uses OLS regression to show that while religious practices do not determine trust in religious instituti...

  3. Trust and Satisfaction in Online Tourism Consumption

    Directory of Open Access Journals (Sweden)

    Ana Alice Domenech Oneto

    2015-08-01

    Full Text Available Despite its growing importance, there is still a gap in the literature about the motivations and barriers involved in the e-commerce of tourism-related services and products. The central purpose of this study is to evaluate trust and its anteced-ents role in the formation of the intention of purchasing travel products and services on the Internet. Structural equations modeling performed with data from a survey of 292 previous buyers of online tourism products and services was used to test the proposed model. The results point towards significant relationships between trust and the other addressed con-structs, particularly security and satisfaction, most of which were found to significantly influence the intention to purchase tourism-related services or products online.

  4. Impact of nurses' job satisfaction on organizational trust.

    Science.gov (United States)

    Williams, Lauren L

    2005-01-01

    The matter of organization trust is gaining widespread attention because its perceived value and its erosion. Rampant organizational change has reportedly left nurses feeling betrayed, stressed, and vulnerable. This case study identifies specific aspects of job satisfaction that contribute to organizational trust. Findings offer guidance to the manager intending to create a culture of trust and subsequently promote organizational effectiveness.

  5. Religious People Are Trusted Because They Are Viewed as Slow Life-History Strategists.

    Science.gov (United States)

    Moon, Jordan W; Krems, Jaimie Arona; Cohen, Adam B

    2018-03-01

    Religious people are more trusted than nonreligious people. Although most theorists attribute these perceptions to the beliefs of religious targets, religious individuals also differ in behavioral ways that might cue trust. We examined whether perceivers might trust religious targets more because they heuristically associate religion with slow life-history strategies. In three experiments, we found that religious targets are viewed as slow life-history strategists and that these findings are not the result of a universally positive halo effect; that the effect of target religion on trust is significantly mediated by the target's life-history traits (i.e., perceived reproductive strategy); and that when perceivers have direct information about a target's reproductive strategy, their ratings of trust are driven primarily by his or her reproductive strategy, rather than religion. These effects operate over and above targets' belief in moralizing gods and offer a novel theoretical perspective on religion and trust.

  6. Volitional Trust, Autonomy Satisfaction, and Engagement at Work.

    Science.gov (United States)

    Heyns, Marita; Rothmann, Sebastiaan

    2018-02-01

    This study tested a structural model that identifies the nature of relationships between trust, autonomy satisfaction, and personal engagement at work. A cross-sectional survey design with a convenience sample ( n = 252) was used. The Behavioral Trust Inventory, Work-Related Basic Need Satisfaction Scale, and Work Engagement Scale were administered. While reliance-based trust did not have a significant influence on engagement, disclosure-based trust in a focal leader was found to predict satisfaction of autonomy needs and employee engagement. Mediation analyses revealed that satisfaction of the need for autonomy facilitates the influence of trust on work outcomes. More specifically, disclosure (a dimension of trust) impacted engagement via autonomy satisfaction. Overall, the model explained 44% of total variance in engagement, to which the variables proportionately contributed as follows: autonomy satisfaction = 79.58%, disclosure = 18.22%, and reliance = 2.20%. The findings provide possible directions for how leaders can leverage trust to facilitate autonomy support and higher levels of engagement.

  7. Are Happiness and Life Satisfaction Different Across Religious Groups? Exploring Determinants of Happiness and Life Satisfaction.

    Science.gov (United States)

    Ngamaba, Kayonda Hubert; Soni, Debbie

    2017-09-26

    This study explores whether different religions experience different levels of happiness and life satisfaction and in case this is affected by country economic and cultural environment. Using World Value Survey (from 1981 to 2014), this study found that individual religiosity and country level of development play a significant role in shaping people's subjective well-being (SWB). Protestants, Buddhists and Roman Catholic were happier and most satisfied with their lives compared to other religious groups. Orthodox has the lowest SWB. Health status, household's financial satisfaction and freedom of choice are means by which religious groups and governments across the globe can improve the SWB of their citizens.

  8. Job satisfaction as a matter of time, team, and trust

    DEFF Research Database (Denmark)

    Uhrenfeldt, Lisbeth; Hall, Elisabeth

    2015-01-01

    Support and variety regarding work, autonomy, organizational constraints, and promotion opportunities are factors contributing to job satisfaction or lack thereof among hospital nurses together with self-perceived health, education and career orientation. The aim of this study was to explore public...... hospital nurses’ experiences of job satisfaction. This qualitative study was undertaken in a caring theory context. Ten proficient Danish hospital nurses were interviewed twice and data were analysed using a hermeneutic approach. The analysis revealed that time, team, and trust were essential components...... in job satisfaction. Time, team and trust helped the nurses collaborate with patients, care for relatives, and work in teams with other hospital staff members. Lack of job satisfaction occurred when time was to short or quality care was threatened, when the nurses felt alone and had to finish their job...

  9. Brand trust and image: effects on customer satisfaction.

    Science.gov (United States)

    Khodadad Hosseini, Sayed Hamid; Behboudi, Leila

    2017-08-14

    Purpose The purpose of this paper is to investigate brand trust and brand image effects on healthcare service users. Nowadays, managers and health activists are showing increased tendency to marketing and branding to attract and satisfy customers. Design/methodology/approach The current study's design is based on a conceptual model examining brand trust and brand image effects on customer satisfaction. Data obtained from 240 questionnaires (310 respondents) were analyzed using path analysis. Findings Results revealed that the most effective items bearing the highest influence on customer satisfaction and on benefiting from healthcare services include brand image, staff sincerity to its patients, interactions with physicians and rapport. Research limitations/implications This study needs to be conducted in different hospitals and with different patients, which would lead to the model's expansion and its influence on the patient satisfaction. Originality/value Being the first study that simultaneously addresses brand trust and brand image effects on customer satisfaction, this research provides in-depth insights into healthcare marketing. Moreover, identifying significant components associated with healthcare branding helps managers and healthcare activists to create and protect their brands and, consequently, leading to an increased profitability resulting from the enhanced consumer satisfaction. Additionally, it would probably facilitate purchasing processes during the service selection.

  10. Satisfaction with life and character strengths of non-religious and religious people: it’s practicing one’s religion that makes the difference

    OpenAIRE

    Berthold, Anne; Ruch, Willibald

    2014-01-01

    According to systematic reviews, religious beliefs and practices are related to higher life satisfaction, happiness, and positive affect (Koenig and Larson, 2001). The present research extends previous findings by comparing satisfaction with life and character strengths of non-religious people, religious people, who practice their religion and people that have a religious affiliation but do not practice their religion. We assessed life satisfaction (SWLS), character strengths (VIA-IS) and the...

  11. In ads we trust: religiousness as a predictor of advertising trustworthiness and avoidance

    NARCIS (Netherlands)

    Ketelaar, P.E.; Konig, R.; Smit, E.G.; Thorbjørnsen, H.

    2015-01-01

    Purpose - This paper aims to provide insight into the relationship between religiousness, trust in advertising and advertisement avoidance. Design/methodology/approach - A survey of 4,984 participants from the USA, the UK, Germany, Spain and France was conducted. Findings - This paper shows that

  12. In ads we trust: Religiousness as a predictor of advertising trustworthiness and avoidance

    NARCIS (Netherlands)

    Ketelaar, P.E.; Konig, R.P.; Smit, E.G.; Thorbjornsen, H.

    2015-01-01

    Purpose – This paper aims to provide insight into the relationship between religiousness, trust in advertising and advertisement avoidance. Design/methodology/approach – A survey of 4,984 participants from the USA, the UK, Germany, Spain and France was conducted. Findings – This paper shows that

  13. Studies of transformational leadership: evaluating two alternative models of trust and satisfaction.

    Science.gov (United States)

    Yang, Yi-Feng

    2014-06-01

    This study evaluates the influence of leadership style and employee trust in their leaders on job satisfaction. 341 personnel (164 men, 177 women; M age = 33.5 yr., SD = 5.1) from four large insurance companies in Taiwan completed the transformational leadership behavior inventory, the leadership trust scale and a short version of the Minnesota (Job) Satisfaction Questionnaire. A bootstrapping mediation and structural equation modeling revealed that the effect of transformational leadership on job satisfaction was mediated by leadership trust. This study highlights the importance of leadership trust in leadership-satisfaction relationships, and provides managers with practical ways to enhance job satisfaction.

  14. THE EFFECT OF BANK IMAGE AND TRUST ON LOYALITY MEDIATED BY CUSTOMER SATISFACTION

    Directory of Open Access Journals (Sweden)

    Sumadi Sumadi

    2015-09-01

    Full Text Available The purpose of this study is to analyze the effect of the bank’s image and trust on customer satisfaction, as well as the effect of the image of the bank, trust, and satisfaction on customer loyalty. The study used sample of 100 people who were taken by purposive sampling technique. This research utilized multiple linear regression analysis and path analysis. Based on the hypothesis test, the results show that the image of the bank was significantly has positive effect on customer satisfaction, but trust has no significant effect on customer satisfaction. In addition, the bank’s image has no significant effect on customer loyalty. Moreover, trust and customer satisfaction significantly have positive effect on customer loyalty. Mediation test shows that customer satisfaction mediates the effect of the bank’s image on customer loyalty and customer satisfaction does not mediate trust on customer loyalty. Info

  15. [Impact of attachment to God and religious coping on life satisfaction].

    Science.gov (United States)

    Láng, András

    2013-11-17

    Effects of religiosity on satisfaction with life, mental and physical health are highly favored topics of psychology. At the same time, less attention has been directed to how individual differences in religiosity affect believers' satisfaction with life. The aim of this study was to investigate the relationship between attachment to God, religious coping and satisfaction with life. A group of Roman Catholics (n = 94; 49 women and 45 men; age, 30.8±6.2 years) filled in our the survey package. The survey package contained the following measures: Attachment to God Inventory, Brief Religious Coping Scale, and Satisfaction with Life Scale. Negative religious coping and anxious attachment to God predicted lower satisfaction with life, even if demographic variables were controlled for. These results indicate that negative image of God is an important predictor of low satisfaction with life, which in turn can have negative impact on believers' mental and physical health. Orv. Hetil., 154(46), 1843-1847.

  16. The Impact of Satisfaction and Trust on Loyalty of E-Commerce Customers

    Directory of Open Access Journals (Sweden)

    Mochammad Auditya Brilliant

    2013-06-01

    Full Text Available The number of Internet users in Indonesia and e-commerce sales is growing. However, Indonesia is less active in e-commerce research compared to other Asian countries, and existing studies cover limited area. The purpose of this study is identifying the impact of customer satisfaction and trust on loyalty in e-commerce and identifying the factors that influence satisfaction. The results are that information quality affects trust and that trust affects loyalty. E-commerce websites should focus on delivering trusted information on product quality, which will lead to greater customer trust, and greater trust will lead to greater loyalty to the websites

  17. The Impact of Consumer Knowledge Bias on Narrow-Scope Trust, Broad-Scope Trust, and Relationship Satisfaction

    DEFF Research Database (Denmark)

    Hansen, Torben; Grønholdt, Lars; Josiassen, Alexander

    2016-01-01

    This study investigates how consumer knowledge bias - defined as knowledge over/underconfidence (O/U) - influences two types of trust (broad-scope trust and narrow-scope trust) and consumer relationship satisfaction. Based on a survey comprising 756 mutual fund investors, the contribution...... of this study to the marketing literature is twofold. First, taking a marketing relationship approach this study suggests and demonstrates that knowledge O/U positively influences relationship satisfaction and narrow-scope trust such that the more knowledge O/U a customer becomes, the higher/lower the level...... is low compared to high. Notably, the study findings strongly suggest that marketing managers should carry out their relationship satisfaction and trust improvement efforts relative to the combination of customers‟ subjective and objective knowledge....

  18. Loyalty, Trust, Satisfaction and Participation in Universitas Terbuka Ambiance: Students' Perception

    Science.gov (United States)

    Herman

    2017-01-01

    Factors affecting the loyalty of students in Universitas Terbuka are investigated in this paper. The aim was to elucidate how all the variables such as trust, satisfaction and participation interrelate with one another. Loyalty was the dependent variable; trust, satisfaction and participation were the independent variables. Data were accumulated…

  19. The relationship between religious orientation, and marital satisfaction among couples of Qom City

    Directory of Open Access Journals (Sweden)

    Akram Seddighi

    2014-09-01

    Full Text Available Introduction: Marital satisfaction is a positive relationship with spouse’s family, positive dynamism in the original family, self-esteem and religious homogeneity of couples. Religion is one of the most effective spiritual fulcrums that are able to provide the meaning of life in every moment of life. Religious beliefs and credence are important factors in marital satisfaction. The main purpose of this study was the survey of the relationship between religious orientation, and marital satisfaction among couples of Qom City. Methods: This study was performed by the descriptivecorrelation method. The study population included all the couples referred to counselling centers and psychological clinics of Qom City. Therefore, 150 couples have been selectedwho were volunteer for cooperation in this study. Required information was collected by the Azarbayejani religious orientation (2003 and Walter marital satisfaction (1992 questionnaires. The data were analyzed by SPSS Version-17 statistical software and usingPearson correlation coefficients and regression and descriptive statistics. Findings: The results showed that there was a positive significant relationship between religious orientation and marital satisfaction. (P=0/001 & r= - 0/511 The results of regression analyses indicated that religious orientation is as a predictor of sex (p=0/001, r2=15/438, educational degree (p=0/003, r2=5/409 and marital satisfaction (p=0/004, r2=0/927. Conclusion: According to the importance of religious orientation and credence of family and especially in couples that increases the commitment and marital satisfaction, it has been recommended to strengthen the couple's religious beliefs in preventive and treatment programs.

  20. Understanding the Interplay Between Consumer Knowledge, Trust and Relationship Satisfaction in Financial Services

    DEFF Research Database (Denmark)

    Hansen, Torben; Grønholdt, Lars; Josiassen, Alexander

    , this study contributes to previous research by examining how consumer knowledge O/U affects two types of trust (broad-scope trust and narrow-scope trust) and consumer relationship satisfaction. Trust does not only concern consumer trust in individual companies (i.e., narrow.-scope confidence NST), but also...... concerns consumer confidence in the broader business context in which consumers plan and implement their behavior (i.e., broad scope trust, BST). NST is defined as "the expectation that the service provider can be relied on to deliver on its promises’, while BST is defined as ‘the expectation....../U a consumer becomes, the higher/lower NST and levels of relationship satisfaction will be. Second, it is demonstrated that BST has a negative moderating effect on the relationship between knowledge O/U and satisfaction, such that knowledge O/U has a higher positive/negative effect on relationship satisfaction...

  1. The Impact of Satisfaction and Trust on Loyalty of E-Commerce Customers

    OpenAIRE

    Mochammad Auditya Brilliant; Adrian Achyar

    2013-01-01

    The number of Internet users in Indonesia and e-commerce sales is growing. However, Indonesia is less active in e-commerce research compared to other Asian countries, and existing studies cover limited area. The purpose of this study is identifying the impact of customer satisfaction and trust on loyalty in e-commerce and identifying the factors that influence satisfaction. The results are that information quality affects trust and that trust affects loyalty. E-commerce websites should focus ...

  2. Investigating the Effect of Brand Satisfaction, Brand Trust and Brand Attachment on Purchase Behavior of Customers

    OpenAIRE

    Amin Asadollahi; Mohammad Jani; Parisa Pourmohammadi Mojaveri; Farshad Bastani Allahabadi

    2012-01-01

    The purpose of this study is to develop a comprehensive model that combines brand satisfaction, brand trust and brand attachment perspectives on brands and demonstrate how affect current and future purchases. These researchers used structural equation modeling to test the significance of the overall model and the specified paths. Findings indicate that brand satisfaction is affected by directly by brand trust, current purchase and indirectly by brand attachment. Brand trust is affected by dir...

  3. Does Religion Breed Trust? A Cross-National Study of the Effects of Religious Involvement, Religious Faith, and Religious Context on Social Trust

    NARCIS (Netherlands)

    Dingemans, Ellen; van Ingen, Erik

    2015-01-01

    Many previous studies have linked religiosity to social trust. Yet much of this relation remains insufficiently understood, which is partly due to the fact that religiosity is a multidimensional phenomenon. In this article, we identify several of those dimensions, including the integration in

  4. Towards green loyalty: the influences of green perceived risk, green image, green trust and green satisfaction

    Science.gov (United States)

    Chrisjatmiko, K.

    2018-01-01

    The paper aims to present a comprehensive framework for the influences of green perceived risk, green image, green trust and green satisfaction to green loyalty. The paper also seeks to account explicitly for the differences in green perceived risk, green image, green trust, green satisfaction and green loyalty found among green products customers. Data were obtained from 155 green products customers. Structural equation modeling was used in order to test the proposed hypotheses. The findings show that green image, green trust and green satisfaction has positive effects to green loyalty. But green perceived risk has negative effects to green image, green trust and green satisfaction. However, green perceived risk, green image, green trust and green satisfaction also seems to be a good device to gain green products customers from competitors. The contributions of the paper are, firstly, a more complete framework of the influences of green perceived risk, green image, green trust and green satisfaction to green loyalty analyses simultaneously. Secondly, the study allows a direct comparison of the difference in green perceived risk, green image, green trust, green satisfaction and green loyalty between green products customers.

  5. Satisfaction with life and character strengths of non-religious and religious people: it's practicing one's religion that makes the difference.

    Science.gov (United States)

    Berthold, Anne; Ruch, Willibald

    2014-01-01

    According to systematic reviews, religious beliefs and practices are related to higher life satisfaction, happiness, and positive affect (Koenig and Larson, 2001). The present research extends previous findings by comparing satisfaction with life and character strengths of non-religious people, religious people, who practice their religion and people that have a religious affiliation but do not practice their religion. We assessed life satisfaction (SWLS), character strengths (VIA-IS) and the orientations to happiness (OTH) in a sample of N = 20538 participants. People with a religious affiliation that also practice their religion were found to be more satisfied with their life and scored higher on life of meaning than those who do not practice their religion and than non-religious people. Also religious people who practice their religion differed significantly from those who do not practice their religion and non-religious people regarding several character strengths; they scored higher on kindness, love, gratitude, hope, forgiveness, and on spirituality. There were no substantial differences between people who had no religious affiliation and those with a religious affiliation that do not practice their religion (all [Formula: see text]s religious affiliation if they also actively practice their religion.

  6. Influences of satisfaction with telecare and family trust in older Taiwanese people.

    Science.gov (United States)

    Tsai, Chung-Hung; Kuo, Yu-Ming; Uei, Shu-Lin

    2014-01-27

    The level of trust given towards telecare by the family members of older people using the service is extremely important. Family trust may be an influential factor in deciding whether to use such services. This study focuses on older people's satisfaction with telecare and examines their family's trust in telecare services. Influences on intention to continue using telecare services are also explored. A questionnaire-based survey on 60 communities dwelling older people who had been receiving telecare services in the past two years was employed. This study developed a satisfaction and trust scale based on previous studies. Our results show that older people's satisfaction with telecare services and families' trust were influential in decided whether to continue to use of telecare services. These findings can help medical institutions to better insight into the user experience of telecare to help them provide future services that better comply with clients' desires and requirements.

  7. EXAMINING FACTORS IN FLUENCING CUSTOMER SATISFACTION AND TRUST TOWARDS VENDORS ON THE MOBILE INTERNET

    OpenAIRE

    Norazah Mohd Suki

    2012-01-01

    This study aims to examine factors influencing customer satisfaction and trust towards vendors on the mobile Internet. Data were analysed among 200 respondents who completed the questionnaire by employing multiple regression analysis. Results revealed that customer satisfaction towards the vendor was significantly influenced by ease-of-use, responsiveness, and brand image. Meanwhile, customer trust towards the vendor in m-commerce is affected by responsiveness, brand image and...

  8. Spiritual Growth or Decline and Meaning-Making as Mediators of Anxiety and Satisfaction with Life During Religious Struggle.

    Science.gov (United States)

    Zarzycka, Beata; Zietek, Pawel

    2018-03-14

    A number of studies have demonstrated links between spiritual struggles and health problems. As yet, however, only a few studies have investigated what makes religious struggle a source of mental problems or a source of well-being. We determined whether spiritual growth, spiritual decline, and meaning-making mediated the relationship between religious struggle and anxiety and satisfaction with life. Of the 180 respondents, 92 were women, and mean (SD) age was 24 (8.2) years. Each respondent completed the Religious and Spiritual Struggles Scale, the Meaning-Making Scale, the Spiritual Transformation Scale, the State-Trait Anxiety Inventory, and the Satisfaction with Life Scale. Religious struggle correlated positively with anxiety and negatively with satisfaction with life. Spiritual growth mediated the relationship between moral and demonic struggle with satisfaction with life, and spiritual decline mediated the relationship between demonic, moral, and interpersonal struggle with anxiety. Finally, meaning-making mediated the relationship between religious doubt and satisfaction with life.

  9. Trust in Leader and Its Effect on Job Satisfaction and Intent to Leave in a Healthcare Setting

    Science.gov (United States)

    Gibson, David; Petrosko, Joseph

    2014-01-01

    This article examines trust in leader and its effect on job satisfaction and intent to leave among 294 nurses working in hospitals within two healthcare organizations. Nurses were asked to assess the level of trust in his/her own nurse manager as well as his/her own level of job satisfaction and intent to leave. Results suggest that trust in…

  10. The Role of Teacher and Faculty Trust in Forming Teachers' Job Satisfaction: Do Years of Experience Make a Difference?

    Science.gov (United States)

    Van Maele, Dimitri; Van Houtte, Mieke

    2012-01-01

    This study relates trust at the level of both the teacher and the faculty to teachers' job satisfaction. Teaching experience is explored as a moderator of the trust-satisfaction relationship. Multilevel analyses on data of 2091 teachers across 80 secondary schools in Flanders (Belgium) revealed positive associations between teacher trust in…

  11. The Relationship Between the Co-creation Elements, Satisfaction and Trust in the Service Context

    Directory of Open Access Journals (Sweden)

    Larissa Carine Braz Becker

    2016-06-01

    Full Text Available New perspectives have emerged in marketing, based, for example, in the co-creation (Vargo & Lusch, 2004. This article aims to analyze the relationship between the elements of co-creation - dialogue, access, risk assessment and transparency -, satisfaction and trust in services with credence qualities (medical services versus services with experience qualities (hairdresser services. To this end, we conducted a survey (n = 230 and moderated mediation analyses to analysis to investigate satisfaction as a mediator of the relationship between the elements of co-creation and trust, and the moderating role of the type of service. The findings show that satisfaction mediates the relationship between dialogue, access and transparency with trust, and these relationships are stronger for the medical service (credential service than hairdresser service (experimental service. Thus, this paper contributes to the marketing literature by proposing new antecedents of trust for services with credence qualities, and empirically tests the co-creation through its elements.

  12. THE EFFECTS OF SERVICE QUALITY, CUSTOMER SATISFACTION, TRUST, AND PERCEIVED VALUE TOWARDS CUSTOMER LOYALTY

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    Tanisah Tanisah

    2015-03-01

    Full Text Available This purpose of the research is to examine the effects of service quality, customer satisfaction, trust, and perceived value towards customer loyalty in KJKS BMT Bondho Tumoto Semarang. The sample was taken by using incidental sampling techniques and it had 98 customers. The data was analyzed by multiple linier regressions. Test results in partial show that service quality, trust and perceived value gave positive and significant effect towards customers’ loyalty. In contrast, customer satisfaction did not have significant effect towards customers’ loyalty. Then, simultaneous testing show that service quality, customer satisfaction, trust and perceived value gave significant effects towards customers’ loyalty. This study found that from those variables, trust variable gave the biggest effect towards customers’ loyalty.

  13. How Brand Trust is Influenced by Perceived Value and Service Quality: Mediated by Hotel Customer Satisfaction

    Directory of Open Access Journals (Sweden)

    Adelia Shabrina Prameka

    2016-12-01

    Full Text Available This paper examines the effect of perceived value and service quality on brand trust directly and indirectly through customer satisfaction. Brand trust can be defined as the relationship between consumers and the corporate that is based on trust and reliability of its performance. Questionnaires were given to guests of three-star hotels in Malang, Indonesia, with 158 surveys returned and 114 valid responses were analyzed. Reliability and validity were examined first, and partial least squares (PLS-SEM analysis was performed to evaluate the determinant coefficient (R2, predictive relevance (Q2, and effect size (f2. Results showed customer satisfaction partially mediates perceived value on brand trust, and fully mediates the relationship between service quality and brand trust. Future research in other developing countries, against different hotel class, with international guests, is recommended. Managerial implications were discussed.

  14. Religiosity, Religious Acceptance, Social Interaction, and Satisfaction with University Experience

    Science.gov (United States)

    Mohebpour, Ida; Reysen, Stephen; Gibson, Shonda; Hendricks, LaVelle

    2017-01-01

    We tested a mediated moderation model with the interaction of students' degree of religiosity and perception of the university environment as accepting of one's religion predicting satisfaction with the university mediated by positive social relations. When the university was perceived as accepting of one's religion (vs less accepting), greater…

  15. Moderating Effects of Religiousness and Marriage Duration on the Relation Between Sexual and Marital Satisfaction Among Jewish Women.

    Science.gov (United States)

    Lazar, Aryeh

    2017-02-01

    This study examined the moderating effects of religiousness and relationship duration on the association between sexual and marital satisfaction. For this purpose, 240 married Jewish women-religious and secular-responded to an online survey. Hierarchical regression analysis indicated that religiousness moderated the association between sexual and marital satisfaction which was found to be stronger for secular women than for religious women. Relationship duration also moderated the association between sexual and marital satisfaction which was found to be stronger for longer marital duration than for shorter marital duration. In addition, a significant three-way interaction (religiousness × relationship duration × sexual satisfaction) was also found where the association between the two types of satisfaction was stronger for religious women married for a longer time in comparison with those married for a shorter time. For secular women, relationship duration did not moderate the relation between sexual and marital satisfaction. An explanation based on differences in the manner in which religious and secular women perceive and relate to the sexual aspects of their marital relationship at different stages of the marriage is offered.

  16. Patient Communication, Satisfaction, and Trust Before and After Use of a Standardized Birth Plan.

    Science.gov (United States)

    Anderson, Clare-Marie; Monardo, Rosie; Soon, Reni; Lum, Jennifer; Tschann, Mary; Kaneshiro, Bliss

    2017-11-01

    The birth plan was developed as a way for pregnant women to communicate their desires and expectations for labor and delivery. Standardized birth plans have been used by some birth facilities as a communication tool. In this quality improvement project, we sought to describe communication, trust, and satisfaction scores after delivery in a group of patients who used a standardized birth plan. All pregnant women at 24 or more weeks of gestation were asked to complete a short, standardized birth plan. Communication, trust, and satisfaction were assessed before and after delivery. Descriptive analyses showed that communication, trust, and satisfaction scores were high following delivery. Scores for all three factors increased significantly following delivery though increases were modest. Most patients (84%) indicated they would use a birth plan with a subsequent delivery.

  17. The Effect of Trust and Service Quality Toward Patient Satisfaction with Customer Value as Intervening Variable

    Directory of Open Access Journals (Sweden)

    Netty Laura

    2016-09-01

    Full Text Available The research was conducted at Laboratory Installation RSPI of Prof. Dr. Sulianti Saroso (RSPI-SS. Unit of analysis was patients of Medical Check Up in Laboratory Installation of RSPI-SS which is located in Sunter, North Jakarta. The samples of this research were 93 patients from 121 populations; the research method was purposive sampling technique. The instrument of statistic analysis was through PLS 3.0 which was used to test the hypothesis. The research finds seven hypotheses as the results. They are variable of trust which affects customer satisfaction positively but does not significantly affect to customer satisfaction, variable of trust which affects customer satisfaction negatively but significantly affects the customer value, variable of service quality which affects to customer satisfaction positively and significantly, variable of service quality which affected to customer value positively and significantly, variable of customer value which affects positively and significantly to customer satisfaction, intervention of customer value on the trust to customer satisfaction which affects negatively and significantly, and intervention of customer value on service quality to customer satisfaction which affects positively but not significantly.

  18. The effect of system aesthetics on trust, cooperation, satisfaction and annoyance in an imperfect automated system.

    Science.gov (United States)

    Weinstock, Alona; Oron-Gilad, Tal; Parmet, Yisrael

    2012-01-01

    Lack of system reliability has been repeatedly identified as a factor that decreases trust. However, aesthetics has an important role in the development of trust. Most of the research concerning the connection between aesthetics and trust focused on mobile commerce and websites while very little has been done in examining aesthetics in automated systems. This study integrated aesthetics manipulations into an imperfect in-vehicle automation system and focused on the power of aesthetics to decrease the negative effects of errors on trust, satisfaction, annoyance, and human-automation cooperation perceptions. Participants used the navigation system in either 100% or 85% accuracy levels with an aesthetic or non aesthetic system (4 conditions). In both aesthetic and non aesthetic systems, perceptions of trust, satisfaction and human automation cooperation were decreased in the imperfect system compared to the perfect one. However, in the annoyance rating, this trend was found only in the aesthetic system while in the non-aesthetic system no difference was found between the two levels of accuracy. This single effect may indicate upon the possibility that in automated systems aesthetics affects trust and satisfaction more moderately compared to mobile commerce applications and websites. However, more research is needed to assess this assumption.

  19. EXAMINING THE EFFECT OF BRAND EXPERIENCE ON CONSUMER SATISFACTION, BRAND TRUST AND BRAND LOYALTY

    OpenAIRE

    Başer, İ.; Cintamür, İ.; Arslan, F.

    2016-01-01

    This study aims to examine the direct and indirect effects of brand experienceon consumer satisfaction, brand trust and brand loyalty. It also aims to put fortha model encapsulating the notions of brand experience, consumer satisfaction and brand trust to explain the relationship between these three antecedents of brand loyalty. A face to face survey was used to collect data with the use of interviewers. The population of interest was consumers of four different brands from different product ...

  20. Internal Customer Satisfaction and Service Quality Toward Trust and Word of Mouth

    Directory of Open Access Journals (Sweden)

    Sri Rahayu

    2011-12-01

    Full Text Available This study generally aims to analyze the influence of internal customer satisfaction and perceptions of service quality in creating trust and word of mouth in higher education service industry. In the process, this study aims to achieve a special purpose, which is to build constructs/ variables to measure internal customer satisfaction, so in the future it can be applied to universally in other institutions of higher education. The results of this study indicate that the internal customer satisfaction can be measured with three constructs, namely: service product, service delivery, and service environment. All of those variables have significant relationship with trust, which is significantly related to word of mouth. On the other side, communication, productivity and responsiveness are found to be significant in measuring the perceptions of service quality.The results also proved that the perception of service quality is significantly related to trust and word of mouth. This study is expected to contribute measurement tools of internal customer satisfaction in higher education. This research is also expected to enrich discussion on how to measure the internal customer satisfaction and service quality toward trust and word of mouth in higher education. Thus the higher education can continue to strive to provide educational service in accordance with the expectations of the customers.

  1. A structural model of customer satisfaction and trust in vendors involved in mobile commerce

    Directory of Open Access Journals (Sweden)

    Suki, N.M.

    2011-01-01

    Full Text Available The purpose of this paper is to provide an explanation of factors influencing customer satisfaction and trust in vendors involved in mobile commerce (m-commerce. The study sample consists of 200 respondents. Data were analyzed by employing structural equation modelling (SEM supported by AMOS 5.0 with maximum likelihood estimation in order to test the proposed hypotheses. The proposed model was empirically tested and results confirmed that users’ satisfaction with vendors in m-commerce was not significantly influenced by two antecedents of the vendor’s website quality: interactivity and customisation, and also two antecedents of mobile technology quality: usefulness and ease-of-use. Meanwhile, users’ trust towards the vendor in m-commerce is affected by users’ satisfaction with the vendor. Interestingly, vendor quality dimensions such as responsiveness and brand image influence customer satisfaction with vendors in m-commerce. Based on the findings, vendors in m-commerce should focus on the factors which generate more satisfaction and trust among customers. For vendors in general, the results can help them to better develop customer trust in m-commerce. Vendors of m-commerce can provide a more satisfying experience for customers.

  2. PENGARUH PERCEIVED JUSTICE TERHADAP WORD OF MOUTH, TRUST DAN REVISIT INTENTION YANG DIMEDIASI OLEH RECOVERY SATISFACTION

    OpenAIRE

    Sembodo Herry C

    2008-01-01

    The purpose: of this study is to assess the relative influences of distributive (DJ), procedural (PJ), and interactional (Li) justice on customer satisfaction on service recovery and to examine the relationship between recovery satisfaction and subsequent customer relationships: trust, word-of-riwuth (WOM), and revisit intention. Methodology: On-site surveys were administered to collect data from insurance customer who bought, and experienced a service failure. Findings: The effect of D...

  3. Customer satisfaction, trust and commitment as predictors of ...

    African Journals Online (AJOL)

    Kirstam

    obtain a better understanding of customer loyalty within the optometric industry in ... offering customers the core service benefit. ... quality and perceived service quality. ..... adults' learning satisfaction and loyalty: a study of professional training ...

  4. The Influence of Environmental Friendliness on Green Trust: The Mediation Effects of Green Satisfaction and Green Perceived Quality

    Directory of Open Access Journals (Sweden)

    Yu-Shan Chen

    2015-07-01

    Full Text Available As global green trends became more prevalent, green marketing also developed into an important issue. Although prior literature explored the main factors affecting green trust, it was inconclusive as to how environmental friendliness could affect the green trust in green marketing. This study aims to focus on the positive influence of environmental friendliness on green trust, and explore the mediation effects of green satisfaction and green perceived quality. This study undertakes an empirical study by means of questionnaire survey. The respondents are consumers who have experience purchasing green products. This study applies structural equation modeling (SEM to test the hypotheses. The findings of this study indicate that (1 environmental friendliness has a significant positive impact on green satisfaction, green perceived quality, and green trust; (2 both green satisfaction and green perceived quality positively affect green trust; and (3 green satisfaction and green perceived quality partially mediate the positive relationship between environmental friendliness and green trust.

  5. TRUST AND ITS RELATIONSHIP TO THE QUALITY OF COMMUNICATION AND EMPLOYEE SATISFACTION IN A LARGE INDONESIAN WORKPLACE: A CASE STUDY

    OpenAIRE

    WULANDARI, Maulina Pia; BURGESS, John

    2010-01-01

    Trust has been noticed as an important role on managerial and organizational effectiveness since the late 1950s. Trust also viewed as the fundamental aspect on developing communication relationship and satisfaction in the workplace. Utilizing 168 employees in the Indonesian oil industry, this study attempted to examine the relationships between trust and quality of communication relationship and employee’s satisfaction. The study applies quantitative methods in order to undertake the ICA audi...

  6. Customer Satisfaction and Switching Cost Toward Trust in the Brand and Customer Retention of Simpati in Jember

    OpenAIRE

    Mohamad Dimyati

    2015-01-01

    The aim of this research was to examine the effects of customer satisfaction towards trust in the brand, switching cost towards trust in the brand, customer satisfaction towards customer retention, switching cost towards customer retention and trust in the brand towards customer retention. A total sample of 120 respondents living in the town of Jember was collected through purposive sampling technique. The model analysis applied was Structural Equation Modeling (SEM). The resul...

  7. Sustainable Leadership, Organizational Trust on Job Satisfaction: Empirical Evidence from Higher Education Institutions in Syria

    Directory of Open Access Journals (Sweden)

    Serene Dalati

    2017-06-01

    Full Text Available This research develops a theoretical model of sustainable leadership, organizational trust and satisfaction at work in higher education environment in Syria. The model assesses staff perception of outstanding leadership behaviors and examines its relationship with perceived organizational trust in the field of higher education institutions in Syria. This research examines a conceptual framework identifying outstanding leadership styles and behaviors which are associated with sustainable leadership, organisational trust identified by members’ trust in their coworkers, and job satisfaction at an institutional level. The research methodology applied in this research develops a quantitative approach through application of questionnaire survey. To measure the dimensionality of scale factors an exploratory factor analysis is conducted. Reliability analysis is performed, Cronbach alpha test indicates that the research scales are internally consistent. The sample of the study employed a convenience sample from higher education institutions. The managerial implication of the research study recommends application and adoption of sustainable leadership behaviors among functional, mid and senior levels of managers and academics in management positions in higher education institutions. The limitation of research is mainly indicated in the sample size and measurement scales of sustainable leadership, organizational trust and job satisfaction.

  8. Factors on the Customers Loyalty of Websites With Regard To the Role of Satisfaction and Trust

    Directory of Open Access Journals (Sweden)

    Hamid jamshidi

    2015-09-01

    Full Text Available In the present era, Internet as an accepted and useful tool for commerce, buying and selling has become and Fundamental changes in the structure of industry and commerce has brought in this among the preservation and strengthening customer loyalty for companies that are operating in Electronics space as a strategic challenge Is discussed In the field of maintain and develop a competitive position in the virtual space. This study sought to evaluate the impact of system quality, information quality and interface design quality on customer loyalty websites through role of the customers’ satisfaction and trust. The Population Statistical of this study is “Center market” website customers that among them 320 samples were selected randomly. Data analysis by using SPSS and AMOS statistical software was done and the statistical methods used in this study, structural equation modeling. The results show that the system quality and interface design quality significantly influences on the satisfaction and trust of web site customers But does not influence the quality of information on these variables. The study also found that customer trust causing is His satisfaction and both variables the trust and satisfaction are influence on the customer loyalty.

  9. Sticking with Your University: The Importance of Satisfaction, Trust, Image, and Shared Values

    Science.gov (United States)

    Schlesinger, Walesska; Cervera, Amparo; Pérez-Cabañero, Carmen

    2017-01-01

    In a context of increasing competition and financial difficulties for higher education institutions, alumni loyalty is a key factor for survival and success. This study tests a model derived from a relationship marketing perspective to investigate the roles of four variables (brand image, trust, satisfaction, and shared values) in the direct and…

  10. The Relationships between Brand Association, Trust, Commitment, and Satisfaction of Higher Education Institutions

    Science.gov (United States)

    Chen, Yu-Chuan

    2017-01-01

    Purpose: The purpose of this paper is to explore structural relationships among the variables of brand association, student trust, commitment, and satisfaction in the higher education sector. Design/methodology/approach: A survey was used to collect data from a sample of 500 students who studied at universities in Taiwan in 2016. These data were…

  11. PERAN MEDIASI E-SATISFACTION DAN E-TRUST TERHADAP E-LOYALTY

    Directory of Open Access Journals (Sweden)

    Rayi Retno Dwi Asih

    2018-03-01

    Full Text Available As the number of female customers shopping in online clothing stores increases, understanding how female customers’ e-loyalty is formed and fostered in this type of online store becomes very important. The purpose of this paper is to focus on female online clothing shoppers and to examine the mediating of e-loyalty in the context of online clothing stores: e-satisfaction and e-trust. The number  of respondents is 196 persons who have online clothing shopping experience in Jakarta. The structural equation modeling was performed to analyze the measurement and structural models. The results show that both Online Satisfaction and Online Security are positively associated with e-trust, whereas web design is not. Furthermore, Online Satisfaction turns positively influence e-loyalty for female online clothing shoppers.

  12. The Effect of Religious Involvement on Life Satisfaction among Korean Christians: Focused on the Mediating Effect of Spiritual Well-Being and Self-Esteem.

    Science.gov (United States)

    Yoo, Jieun

    2017-12-01

    The present study examined the relationship between two categories of religious involvement, namely religious belief and religious behavior, and life satisfaction among Korean Christians (N = 278) with spiritual well-being and self-esteem as potential mediators in this relationship by using structural equation modeling (SEM). The results supported the full mediated structural model and indicated that religious belief had a significant indirect effect on life satisfaction through the mediators, spiritual well-being and self-esteem. Religious behavior did not have an indirect or direct effect on life satisfaction among Korean Christians. The significance, implications, and limitations of the study were discussed.

  13. Informal interpreting in general practice: Are interpreters' roles related to perceived control, trust, and satisfaction?

    Science.gov (United States)

    Zendedel, Rena; Schouten, Barbara C; van Weert, Julia C M; van den Putte, Bas

    2018-06-01

    The aim of this observational study was twofold. First, we examined how often and which roles informal interpreters performed during consultations between Turkish-Dutch migrant patients and general practitioners (GPs). Second, relations between these roles and patients' and GPs' perceived control, trust in informal interpreters and satisfaction with the consultation were assessed. A coding instrument was developed to quantitatively code informal interpreters' roles from transcripts of 84 audio-recorded interpreter-mediated consultations in general practice. Patients' and GPs' perceived control, trust and satisfaction were assessed in a post consultation questionnaire. Informal interpreters most often performed the conduit role (almost 25% of all coded utterances), and also frequently acted as replacers and excluders of patients and GPs by asking and answering questions on their own behalf, and by ignoring and omitting patients' and GPs' utterances. The role of information source was negatively related to patients' trust and the role of GP excluder was negatively related to patients' perceived control. Patients and GPs are possibly insufficiently aware of the performed roles of informal interpreters, as these were barely related to patients' and GPs' perceived trust, control and satisfaction. Patients and GPs should be educated about the possible negative consequences of informal interpreting. Copyright © 2018 Elsevier B.V. All rights reserved.

  14. The influences of patient's satisfaction with medical service delivery, assessment of medical service, and trust in health delivery system on patient's life satisfaction in China.

    Science.gov (United States)

    Tang, Liyang

    2012-09-14

    Patient's satisfaction with medical service delivery/assessment of medical service/trust in health delivery system may have significant influence on patient's life satisfaction in China's health delivery system/in various kinds of hospitals.The aim of this study was to test whether and to what extent patient's satisfaction with medical service delivery/patient's assessments of various major aspects of medical service/various major aspects of patient's trust in health delivery system influenced patient's life satisfaction in China's health delivery system/in various kinds of hospitals. This study collaborated with National Bureau of Statistics of China to carry out a 2008 national urban resident household survey in 17 provinces, autonomous regions, and municipalities directly under the central government (N = 3,386), and specified ordered probit models were established to analyze dataset from this household survey. The key considerations in generating patient's life satisfaction involved patient's overall satisfaction with medical service delivery, assessment of doctor-patient communication, assessment of medical cost, assessment of medical treatment process, assessment of medical facility and hospital environment, assessment of waiting time for medical service, trust in prescription, trust in doctor, and trust in recommended medical examination. But the major considerations in generating patient's life satisfaction were different among low level public hospital, high level public hospital, and private hospital. The promotion of patient's overall satisfaction with medical service delivery, the improvement of doctor-patient communication, the reduction of medical cost, the improvement of medical treatment process, the promotion of medical facility and hospital environment, the reduction of waiting time for medical service, the promotion of patient's trust in prescription, the promotion of patient's trust in doctor, and the promotion of patient's trust in

  15. Service quality, trust, and patient satisfaction in interpersonal-based medical service encounters.

    Science.gov (United States)

    Chang, Ching-Sheng; Chen, Su-Yueh; Lan, Yi-Ting

    2013-01-16

    Interaction between service provider and customer is the primary core of service businesses of different natures, and the influence of trust on service quality and customer satisfaction could not be ignored in interpersonal-based service encounters. However, lack of existing literature on the correlation between service quality, patient trust, and satisfaction from the prospect of interpersonal-based medical service encounters has created a research gap in previous studies. Therefore, this study attempts to bridge such a gap with an evidence-based practice study. We adopted a cross-sectional design using a questionnaire survey of outpatients in seven medical centers of Taiwan. Three hundred and fifty copies of questionnaire were distributed, and 285 valid copies were retrieved, with a valid response rate of 81.43%. The SPSS 14.0 and AMOS 14.0 (structural equation modeling) statistical software packages were used for analysis. Structural equation modeling clarifies the extent of relationships between variables as well as the chain of cause and effect. Restated, SEM results do not merely show empirical relationships between variables when defining the practical situation. For this reason, SEM was used to test the hypotheses. Perception of interpersonal-based medical service encounters positively influences service quality and patient satisfaction. Perception of service quality among patients positively influences their trust. Perception of trust among patients positively influences their satisfaction. According to the findings, as interpersonal-based medical service encounters will positively influence service quality and patient satisfaction, and the differences for patients' perceptions of the professional skill and communication attitude of personnel in interpersonal-based medical service encounters will influence patients' overall satisfaction in two ways: (A) interpersonal-based medical service encounter directly affects patient satisfaction, which represents a

  16. Service quality, trust, and patient satisfaction in interpersonal-based medical service encounters

    Science.gov (United States)

    2013-01-01

    Background Interaction between service provider and customer is the primary core of service businesses of different natures, and the influence of trust on service quality and customer satisfaction could not be ignored in interpersonal-based service encounters. However, lack of existing literature on the correlation between service quality, patient trust, and satisfaction from the prospect of interpersonal-based medical service encounters has created a research gap in previous studies. Therefore, this study attempts to bridge such a gap with an evidence-based practice study. Methods We adopted a cross-sectional design using a questionnaire survey of outpatients in seven medical centers of Taiwan. Three hundred and fifty copies of questionnaire were distributed, and 285 valid copies were retrieved, with a valid response rate of 81.43%. The SPSS 14.0 and AMOS 14.0 (structural equation modeling) statistical software packages were used for analysis. Structural equation modeling clarifies the extent of relationships between variables as well as the chain of cause and effect. Restated, SEM results do not merely show empirical relationships between variables when defining the practical situation. For this reason, SEM was used to test the hypotheses. Results Perception of interpersonal-based medical service encounters positively influences service quality and patient satisfaction. Perception of service quality among patients positively influences their trust. Perception of trust among patients positively influences their satisfaction. Conclusions According to the findings, as interpersonal-based medical service encounters will positively influence service quality and patient satisfaction, and the differences for patients’ perceptions of the professional skill and communication attitude of personnel in interpersonal-based medical service encounters will influence patients’ overall satisfaction in two ways: (A) interpersonal-based medical service encounter directly

  17. Service quality, trust, and patient satisfaction in interpersonal-based medical service encounters

    Directory of Open Access Journals (Sweden)

    Chang Ching-Sheng

    2013-01-01

    Full Text Available Abstract Background Interaction between service provider and customer is the primary core of service businesses of different natures, and the influence of trust on service quality and customer satisfaction could not be ignored in interpersonal-based service encounters. However, lack of existing literature on the correlation between service quality, patient trust, and satisfaction from the prospect of interpersonal-based medical service encounters has created a research gap in previous studies. Therefore, this study attempts to bridge such a gap with an evidence-based practice study. Methods We adopted a cross-sectional design using a questionnaire survey of outpatients in seven medical centers of Taiwan. Three hundred and fifty copies of questionnaire were distributed, and 285 valid copies were retrieved, with a valid response rate of 81.43%. The SPSS 14.0 and AMOS 14.0 (structural equation modeling statistical software packages were used for analysis. Structural equation modeling clarifies the extent of relationships between variables as well as the chain of cause and effect. Restated, SEM results do not merely show empirical relationships between variables when defining the practical situation. For this reason, SEM was used to test the hypotheses. Results Perception of interpersonal-based medical service encounters positively influences service quality and patient satisfaction. Perception of service quality among patients positively influences their trust. Perception of trust among patients positively influences their satisfaction. Conclusions According to the findings, as interpersonal-based medical service encounters will positively influence service quality and patient satisfaction, and the differences for patients’ perceptions of the professional skill and communication attitude of personnel in interpersonal-based medical service encounters will influence patients’ overall satisfaction in two ways: (A interpersonal-based medical

  18. Exploring the Relationships among Service Quality, Satisfaction, Trust and Store Loyalty among Retail Customers

    Directory of Open Access Journals (Sweden)

    Çerri Shpëtim

    2012-12-01

    Full Text Available The purpose of the study is to investigate the relationships among service quality, satisfaction, trust, and store loyalty in a retailing context. All these variables have considerable importance on store performance, measured by financial indicators or market ones. The data were collected from a sample of 258 students at two universities in Albania, during the first quarter of 2012. The items included in the survey measured the variables of the study as well as demographic characteristics of the sample. Confirmatory factor analysis (CFA and structural equation modeling (SEM were used to evaluate the hypotheses regarding relationships among model constructs. All the hypotheses developed in the study were positively confirmed, reinforcing the theory and previous research on this field. The study also reveals interesting implications in service quality, satisfaction, trust, and store loyalty, useful to both academics and practitioners. Managers will find this research helpful in better understanding these variables and their roles on their companies’ performance.

  19. Patient Satisfaction with Hospital Inpatient Care: Effects of Trust, Medical Insurance and Perceived Quality of Care.

    Science.gov (United States)

    Shan, Linghan; Li, Ye; Ding, Ding; Wu, Qunhong; Liu, Chaojie; Jiao, Mingli; Hao, Yanhua; Han, Yuzhen; Gao, Lijun; Hao, Jiejing; Wang, Lan; Xu, Weilan; Ren, Jiaojiao

    2016-01-01

    Deteriorations in the patient-provider relationship in China have attracted increasing attention in the international community. This study aims to explore the role of trust in patient satisfaction with hospital inpatient care, and how patient-provider trust is shaped from the perspectives of both patients and providers. We adopted a mixed methods approach comprising a multivariate logistic regression model using secondary data (1200 people with inpatient experiences over the past year) from the fifth National Health Service Survey (NHSS, 2013) in Heilongjiang Province to determine the associations between patient satisfaction and trust, financial burden and perceived quality of care, followed by in-depth interviews with 62 conveniently selected key informants (27 from health and 35 from non-health sectors). A thematic analysis established a conceptual framework to explain deteriorating patient-provider relationships. About 24% of respondents reported being dissatisfied with hospital inpatient care. The logistic regression model indicated that patient satisfaction was positively associated with higher level of trust (OR = 14.995), lower levels of hospital medical expenditure (OR = 5.736-1.829 as compared with the highest quintile of hospital expenditure), good staff attitude (OR = 3.155) as well as good ward environment (OR = 2.361). But patient satisfaction was negatively associated with medical insurance for urban residents and other insurance status (OR = 0.215-0.357 as compared with medical insurance for urban employees). The qualitative analysis showed that patient trust-the most significant predictor of patient satisfaction-is shaped by perceived high quality of service delivery, empathic and caring interpersonal interactions, and a better designed medical insurance that provides stronger financial protection and enables more equitable access to health care. At the core of high levels of patient dissatisfaction with hospital care is the lack of trust. The

  20. Relationship Between Adding Value, Trust and Job Satisfaction Based on Teachers€™ Perceptions

    OpenAIRE

    Masoumeh Pourrajab, Roya Roustaee, Ramli Bin Basri, Baharak Talebloo, Sara Kasmaienezhadfard

    2015-01-01

    The aim of this study is to determine the relationship between adding value; trust and teacher satisfaction among primaryand secondary school teachers in Malaysia.In this research,375 teachers were selected based on convenience random sampling from teachers who study in educational field. This study is quantitative research and data were collected based on questionnaire and were analyzed using descriptive, correlation and regression analysis. Based on Pearson Product-Moment Correlation Coeffi...

  1. Predictors and Extent of Institutional Trust in Government, Banks, the Media and Religious Organisations: Evidence from Cross-Sectional Surveys in Six Asia-Pacific Countries.

    Directory of Open Access Journals (Sweden)

    Paul R Ward

    Full Text Available Building or maintaining institutional trust is of central importance in democratic societies since negative experiences (potentially leading to mistrust with government or other institutions may have a much more profound effect than positive experiences (potentially maintaining trust. Healthy democracy relies on more than simply trusting the national government of the time, and is mediated through other symbols of institutional power, such as the legal system, banks, the media and religious organisations. This paper focuses on institutional trust-the level and predictors of trust in some of the major institutions in society, namely politics, the media, banks, the legal system and religious organisations. We present analyses from a consolidated dataset containing data from six countries in the Asia Pacific region-Australia, Hong Kong, Japan, South Korea, Taiwan and Thailand.Cross-sectional surveys were undertaken in each country in 2009-10, with an overall sample of 6331. Analyses of differences in overall levels of institutional trust between countries were undertaken using Chi square analyses. Multivariate binomial logistic regression analysis was undertaken to identify socio-demographic predictors of trust in each country.Religious institutions, banks and the judicial system had the highest overall trust across all countries (70%, 70% and 67% respectively, followed by newspapers and TV (59% and 58% and then political leaders (43%. The range of levels of higher trust between countries differed from 43% for banks (range 49% in Australia to 92% in Thailand to 59% for newspapers (28% in Australia to 87% in Japan. Across all countries, except for Australia, trust in political leaders had the lowest scores, particularly in Japan and South Korea (25% in both countries. In Thailand, people expressed the most trust in religious organisations (94%, banks (92% and in their judicial/legal system (89%. In Hong Kong, people expressed the highest level of

  2. Predictors and Extent of Institutional Trust in Government, Banks, the Media and Religious Organisations: Evidence from Cross-Sectional Surveys in Six Asia-Pacific Countries.

    Science.gov (United States)

    Ward, Paul R; Miller, Emma; Pearce, Alex R; Meyer, Samantha B

    2016-01-01

    Building or maintaining institutional trust is of central importance in democratic societies since negative experiences (potentially leading to mistrust) with government or other institutions may have a much more profound effect than positive experiences (potentially maintaining trust). Healthy democracy relies on more than simply trusting the national government of the time, and is mediated through other symbols of institutional power, such as the legal system, banks, the media and religious organisations. This paper focuses on institutional trust-the level and predictors of trust in some of the major institutions in society, namely politics, the media, banks, the legal system and religious organisations. We present analyses from a consolidated dataset containing data from six countries in the Asia Pacific region-Australia, Hong Kong, Japan, South Korea, Taiwan and Thailand. Cross-sectional surveys were undertaken in each country in 2009-10, with an overall sample of 6331. Analyses of differences in overall levels of institutional trust between countries were undertaken using Chi square analyses. Multivariate binomial logistic regression analysis was undertaken to identify socio-demographic predictors of trust in each country. Religious institutions, banks and the judicial system had the highest overall trust across all countries (70%, 70% and 67% respectively), followed by newspapers and TV (59% and 58%) and then political leaders (43%). The range of levels of higher trust between countries differed from 43% for banks (range 49% in Australia to 92% in Thailand) to 59% for newspapers (28% in Australia to 87% in Japan). Across all countries, except for Australia, trust in political leaders had the lowest scores, particularly in Japan and South Korea (25% in both countries). In Thailand, people expressed the most trust in religious organisations (94%), banks (92%) and in their judicial/legal system (89%). In Hong Kong, people expressed the highest level of trust in

  3. PENGARUH SYSTEMIC FAIRNESS DARI LAYANAN INTERNET BANKING TERHADAP CUSTOMER SATISFACTION DENGAN CUSTOMER TRUST DAN CUSTOMER PERCEIVED VALUE SEBAGAI VARIABEL INTERVENING

    OpenAIRE

    Reza Putra Pratama

    2014-01-01

    The background of this research is to investigate and analyze the effect of systematic fairness from internet banking services to customer satisfaction with customer trust and customer perceived value as intervening variable. The objective of this research findings in internet banking, fairness that includes distributive fairness, procedural fairness and informational fairness is positively related to customer satisfaction. Trust is identified as the key mediator of fairness to customer sa...

  4. An analysis of relationships among transformational leadership, job satisfaction, organizational commitment and organizational trust in two Turkish hospitals.

    Science.gov (United States)

    Top, Mehmet; Tarcan, Menderes; Tekingündüz, Sabahattin; Hikmet, Neşet

    2013-01-01

    The purpose of this study was to investigate the relationships among employee organizational commitment, organizational trust, job satisfaction and employees' perceptions of their immediate supervisors' transformational leadership behaviors in Turkey. First, this study examined the relationships among organizational commitment, organizational trust, job satisfaction and transformational leadership in two Turkish public hospitals. Second, this investigation examined how job satisfaction, organizational trust and transformational leadership affect organizational commitment. Moreover, it was aimed to investigate how organizational commitment, job satisfaction and transformational leadership affect organizational trust. A quantitative, cross-sectional method, self-administered questionnaire was used for this study. Eight hundred four employees from two public hospitals in Turkey were recruited for collecting data. The overall response rate was 38.14%. The measurement instruments of survey were the Job Satisfaction Survey (developed by P. Spector), the Organizational Commitment Questionnaire (developed by J. Meyer and N. Allen), the Organizational Trust Inventory-short form (developed by L. Cummings and P. Bromiley) and the Transformational Leadership Inventory (TLI) (developed by P. M. Podsakoff). Five-point Likert scales were used in these measurement instruments. Correlation test (the Pearson's rank test) was used to examine relationships between variables. Also, multiple regression analysis was used to determine the regressors for organizational commitment and organizational trust. There were significant relationships among overall job satisfaction, overall transformational leadership and organizational trust. Regression analyses showed that organizational trust and two job satisfaction dimensions (contingent rewards and communication) were significant predictors for organizational commitment. It was found that one transformational leadership dimension (articulating

  5. In God we trust? Neural measures reveal lower social conformity among non-religious individuals.

    Science.gov (United States)

    Thiruchselvam, Ravi; Gopi, Yashoda; Kilekwang, Leonard; Harper, Jessica; Gross, James J

    2017-06-01

    Even in predominantly religious societies, there are substantial individual differences in religious commitment. Why is this? One possibility is that differences in social conformity (i.e. the tendency to think and behave as others do) underlie inclination towards religiosity. However, the link between religiosity and conformity has not yet been directly examined. In this study, we tested the notion that non-religious individuals show dampened social conformity, using both self-reported and neural (EEG-based ERPs) measures of sensitivity to others' influence. Non-religious vs religious undergraduate subjects completed an experimental task that assessed levels of conformity in a domain unrelated to religion (i.e. in judgments of facial attractiveness). Findings showed that, although both groups yielded to conformity pressures at the self-report level, non-religious individuals did not yield to such pressures in their neural responses. These findings highlight a novel link between religiosity and social conformity, and hold implications for prominent theories about the psychological functions of religion. © The Author (2017). Published by Oxford University Press.

  6. Relationship between the Religious Attitude, Self-Efficacy, and Life Satisfaction in High School Teachers of Mahshahr City

    Science.gov (United States)

    Bigdeloo, Masoomeh; Bozorgi, Zahra Dasht

    2016-01-01

    This study aims to investigate the relationship between the religious attitude, self-efficacy, and life satisfaction in high school teachers of Mahshahr City. To this end, 253 people of all high school teachers in Mahshahr City, in Iran were selected as the sample using the multistage cluster sampling method. For data collection, Glock and Stark's…

  7. Trust

    OpenAIRE

    Söllner, Matthias; Benbasat, Izak; Gefen, David; Leimeister, Jan Marco; Pavlou, Paul A.

    2016-01-01

    Trust is the enabler of social interaction. Although the origins of research on trust traditionally lie outside the Information Systems (IS) domain, the importance of trust for IS research rapidly grew in the late 1990s, and it is still growing with the increasing ubiquity and advancement of technology in organizations, virtual teams, online markets, and user-technology interactions. Theoretically, the central role of trust is tied to the growing social change that Information and Communicati...

  8. Trust

    OpenAIRE

    Fojtů, Dominik

    2015-01-01

    This rigorous thesis is focused on a status of trust in an application practise in a Czech legislation with a context of historical aspects of institutes similar to trusts as well as actual legislation. The thesis includes also analyses of more difficult provisions concerning the trust, including economic impacts representing accounting and tax consequences. Also comparison with established modifications trusts in Europe and their possible utilization of the Czech point of view of the settlor...

  9. Examining Competing Models of Transformational Leadership, Leadership Trust, Change Commitment, and Job Satisfaction.

    Science.gov (United States)

    Yang, Yi-Feng

    2016-08-01

    This study discusses the influence of transformational leadership on job satisfaction through assessing six alternative models related to the mediators of leadership trust and change commitment utilizing a data sample (N = 341; M age = 32.5 year, SD = 5.2) for service promotion personnel in Taiwan. The bootstrap sampling technique was used to select the better fitting model. The tool of hierarchical nested model analysis was applied, along with the approaches of bootstrapping mediation, PRODCLIN2, and structural equation modeling comparison. The results overall demonstrate that leadership is important and that leadership role identification (trust) and workgroup cohesiveness (commitment) form an ordered serial relationship. © The Author(s) 2016.

  10. The Chinese community patient’s life satisfaction, assessment of community medical service, and trust in community health delivery system

    Science.gov (United States)

    2013-01-01

    Background Although the Chinese government put a lot of effort into promoting the community patient’s life satisfaction, there still lacked the holistic and systematic approaches to promote the community patient’s life satisfaction in various regions of China. On the basis of the literature, it was found that both the community patient’s assessment of community medical service and trust in community health delivery system were important considerations when the community patient comprehensively evaluated community medical service to generate life satisfaction. So this study was set up to test whether and to what extent the community patient’s assessments of various major aspects of community medical service/various major aspects of the community patient’s trust in community health delivery system influenced life satisfaction in whole China/in various regions of China. Methods In order to explore the situation of China’s community health delivery system before 2009 and provide a reference for China’s community health delivery system reform, the data that could comprehensively and accurately reflect the community patient’s life satisfaction, assessment of community medical service, and trust in community health delivery system in various regions of China was needed, so this study collaborated with the National Bureau of Statistics of China to carry out a large-scale 2008 national community resident household survey (N = 3,306) for the first time in China. And the specified ordered probit models were established to analyze the dataset from this household survey. Results Among major aspects of community medical service, the medical cost (particularly in developed regions), the doctor-patient communication (particularly in developed regions), the medical facility and hospital environment (particularly in developed regions), and the medical treatment process (particularly in underdeveloped regions) were all key considerations (ppatient’s life

  11. THE EFFECT of E-SERVICE QUALITY, E-TRUST and E-SATISFACTION on FORMATION ONLINE CUSTOMER LOYALTY

    Directory of Open Access Journals (Sweden)

    Nurdan SEVİM

    2018-04-01

    Full Text Available The aim of this study was to identify the factors which affect the e-loyalty of online customers to the websites they shop from.  In this context, the e-service quality that customers perceive from the website, the level of e-satisfaction associated with the website, and the e-trust were defined as the variables that determine the e-loyalty. A model was proposed based on these variables. Using the E-S-Qual scale, the execution and e-quality of the services provided by the website were measured based on the dimensions of security, efficiency system availability, and fulfillment and the effect of e-service quality on both the e-satisfaction and e-trust were demonstrated. The impact of e-trust and e-satisfaction on e-loyalty was also investigated.   A total of 594 people living in the city of Eskişehir, Turkey, who shopped from the hepsiburada.com internet store, participated in the study. The study results indicate that the customers’ perception of website’s e-quality is an important determinant in creating e-trust and e-satisfaction in the website’s services, and that the resulting perception of e-trust and e-satisfaction in turn determines e-customer loyalty.

  12. The Impact of Service Quality and Trust to Customer Loyalty Through Customer Satisfaction at Bank Bca Manado

    OpenAIRE

    Tatuil, Anggreiny

    2013-01-01

    Customer satisfaction is the main factor that determines good or not the services company provided. It is a barometer for customers to re-use services company offered or customer loyalty using the E-banking. If the service is disappointing and customer could not believe the service company provided, will have a negative effect both for customers and the bank itself. This research is aimed to analyze the influence of service quality and trust to customer loyalty trough customer satisfaction. T...

  13. Pengaruh Customer Service Quality, Customer Perceived Value, Customer Satisfaction, Customer Trust Dan Switching Barriers Terhadap Customer Retention.

    OpenAIRE

    Hardjanti, Adiati; Amalia, Dinna

    2014-01-01

    Penelitian ini bertujuan untuk mengetahui pengaruh customer service quality, customer perceived value, customer satisfaction, customer trust dan switching barriers terhadap customer retention. Rancangan penelitian yang digunakan dalam penelitian ini adalah pengujian hipotesis (testing hypotesis). Pengambilan sampel dalam penelitian ini menggunakan teknik purposive sampling dan keseluruhan hipotesis diuji dengan metode structural equation modeling yang menggunakan Amos 7.0. Data dalam peneliti...

  14. Transformational Leadership and Organizational Citizenship Behavior in the Arab Educational System in Israel: The Impact of Trust and Job Satisfaction

    Science.gov (United States)

    Nasra, Muhammed Abu; Heilbrunn, Sibylle

    2016-01-01

    The present study aims to extend and integrate previous research on the mediating effects of trust in supervisor and job satisfaction on the relationship between transformational leadership style and organizational citizenship behavior (OCB). Drawing on previous research, we argue that transformational leadership impacts OCB directly and…

  15. Network strength, transaction-specific investments, inter-personal trust, and relationship satisfaction in Chinese agrifood SMEs

    NARCIS (Netherlands)

    Lu Hualiang,; Feng, S.; Trienekens, J.H.; Omta, S.W.F.

    2012-01-01

    Purpose - The purpose of this paper is to investigate the effects of network strength, transaction-specific investments and inter-personal trust on business relationship satisfaction for small-and-medium-sized enterprises (SMEs) involved in agri-food processing and exporting in China.

  16. The Relationship between Organizational Trust and Organizational Silence with Job Satisfaction and Organizational Commitment of the Employees of University

    Science.gov (United States)

    Fard, Parastoo Gashtasebi; Karimi, Fariba

    2015-01-01

    This study aimed to investigate the structural model between organizational trust and organizational silence with job satisfaction and organizational commitment of the employees of Islamic Azad University of Isfahan, (Khorasgan) branch. The study method is descriptive-correlation. The study population is the employees of Islamic Azad University of…

  17. Satisfaction with life and character strengths of nonreligious and religious people: it’s practicing one’s religion that makes the difference

    Directory of Open Access Journals (Sweden)

    Anne eBerthold

    2014-08-01

    Full Text Available According to systematic reviews, religious beliefs and practices are related to higher life satisfaction, happiness, and positive affect (Koenig & Larson, 2001. The present research extends previous findings by comparing satisfaction with life and character strengths of nonreligious people, religious people, who practice their religion and people that have a religious affiliation but do not practice their religion. We assessed life satisfaction (SWLS, character strengths (VIA-IS and the orientations to happiness (OTH in a sample of N=20538 participants. People with a religious affiliation that also practice their religion were found to be more satisfied with their life and scored higher on life of meaning than those who do not practice their religion and than nonreligious people. Also religious people who practice their religion differed significantly from those who do not practice their religion and nonreligious people regarding several character strengths; they scored higher on kindness, love, gratitude, hope, forgiveness, and on spirituality. There were no substantial differences between people who had no religious affiliation and those with a religious affiliation that do not practice their religion (all ηp2s < .009. Altogether, the present findings suggest that people profit from a religious affiliation if they also actively practice their religion.

  18. Trust

    OpenAIRE

    Bentham, R

    2016-01-01

    Rachel Bentham's 'Let All Tongues Flower' won her many new admirers for its 'openness to form' and 'strong yet subtle feminine sensibility'. It was also a Top 3 selling book on Amazon Kindle Women's Poetry. Here, in her new book 'Trust', she shows she is equally at home with the increasingly popular haiku form - using both classic 5-7-5 and free form haiku, she gives us more treasured and crafted glimpses into her 'unhindered and mostly joyful life'.

  19. Trust

    OpenAIRE

    Carro, Salvatore

    2006-01-01

    Il lavoro eseguito ha per oggetto il trust, istituto, come noto, estraneo alla nostra cultura giuridica, tipico dei sistemi di common law, riconosciuto e regolato dalla Convenzione dell’ Aja, firmata il 1°luglio 1985, ratificata in Italia con L. 16 ottobre 1989, n. 364, ed entrata in vigore il 1° giugno 1992. La ricerca svolta ha, in primo luogo, esaminato la fattispecie, con un approccio comparatistico, analizzando, nella prima parte, il contenuto e la controversa natura giuridica della c...

  20. AN ANALYSIS ON CUSTOMER SATISFACTION, TRUST AND LOYALTY TOWARD ONLINE SHOP (A CASE STUDY OF TOKOPEDIA.COM

    Directory of Open Access Journals (Sweden)

    Ayudya Dhiranty

    2017-05-01

    Full Text Available In reference to the results of national research conducted by the Association of Internet Service Providers Indonesia (APJII in cooperation with PusKaKom UI, the number of internet users (88.1 million and its penetration (34.9% in Indonesia has gradually increased. Also, the research identifies the issues of satisfaction, trust and loyalty in online shopping. The presence of actors in e-commerce business benefits the customers to personally choose the site to shop. The strategies to keep customer satisfaction trust and loyalty on one site challenge the actors in the business. In this regard, this paper examines customer satisfaction, trust and loyalty in online shopping in reference to the Quality User Interface (UIQ, Information Quality (IQ, Perceived Security Risk (PSR and Perceived Privacy (PP variables with case studies On Tokopedia.com. The study was conducted with 211 respondents by using self-administrated questionnaires in Survey Monkey platform in Jakarta and Bogor. The data were analyzed by using Structural Equation Modeling (SEM. Thus, the results show that the variables of UIQ, IQ, PSR and PP have an influence on satisfaction and trust. The variable of satisfaction has an influence on trust. However, these variables have no direct influence on loyalty.Keywords: e-commerce, satisfaction, trust, loyalty, SEMABSTRAKHasil riset nasional yang dilakukan oleh Asosiasi Penyelenggara Jasa Internet Indonesia (APJII bekerjasama dengan PusKaKom UI, pengguna internet Indonesia (88.1 juta dan penetrasinya (34.9% mengalami peningkatan. Namun, dari riset juga ditemukan bahwa adanya isu-isu kepuasan, kepercayaan dan loyalitas dalam berebelanja online. Adanya banyak pelaku dalam bisnis ecommerce membuat konsumen memiliki keuntungan untuk memilih situs yang menjadi tempat berbelanja. Bagaimana membuat konsumen terpuaskan dan percaya sampai dengan setia pada satu situs menjadi tantangan para pelaku bisnis. Sehubungan dengan hal tersebut, tulisan ini

  1. An investigation on the effects of brand equity, trust, image and customer satisfaction on regular insurance firm customers’ loyalty

    Directory of Open Access Journals (Sweden)

    Hamid Reza Saeednia

    2014-03-01

    Full Text Available Brand plays essential role on the success of most organizations and it has been considered as organizational assets. Therefore, brand management is important in today’s structure of organizations. A good brand helps gain new customer and future preferences, which leads to customer retention. Brand loyalty is one of the most important components of brand management. It can raise firm’s market share and it has close relationship with firm’s return of investment and profits. This research tries to answer this question and finds out more about the relationship between customer satisfaction, trust, brand equity, brand image and customer loyalty. The study uses a sample of 384 regular customers who use insurance services in Iran. Using Pearson correlation ratio as well as structural equation modeling, the study has detected positive and meaningful relationship between brand equity and other factors such as customer satisfaction, trust, etc.

  2. The study of the relationship between value creation and customer loyalty with the role of trust moderation and customer satisfaction in Sari hospitals

    Science.gov (United States)

    Rahmani, Zienolabedin; Ranjbar, Mansour; Gara, Ali Asgar Nadi; gorji, Mohammad Ali Heidari

    2017-01-01

    Background Healthcare providers are competitive, owing to heightened customers’ awareness and expectations of health care services. Objective The aim of this study was to determine the relationship between customer value creation and loyalty with mediator trust and customer satisfaction. Methods This is a cross sectional survey study. Participants were 196 patients referred to private hospitals in Sari city, Iran from May to June 2014 which were selected by convenience sampling method. Data were collected using questionnaires. Data were analyzed using the structural equation modeling software Smart PLS. Results The results revealed a relationship between customer value creation and customer loyalty in a Sari city private hospital, and customer satisfaction and trust, mediate the relationship between customer value creation and customer loyalty. The results also revealed significant positive relationship between customer satisfaction and trust (p=0.000 r=0.585). Conclusion customer satisfaction and trust mediate the relationship between customer value creation and customer loyalty. PMID:28848619

  3. Investigating the effects of brand experience, trust, perception image and satisfaction on creating customer loyalty: A case study of laptop market

    Directory of Open Access Journals (Sweden)

    Samaneh Khalili

    2013-09-01

    Full Text Available This paper presents an empirical investigation on the effects of brand experience, trust, perception image and brand satisfaction on creating customer loyalty on Iranian laptop market. The proposed study of this paper prepares a questionnaire in Likert scale and distributes it among some university students in province of Qazvin, Iran. The implementation of structural equation modeling for the proposed study of this paper has been accomplished based on LISREL software. Cronbach alphas for experience, satisfaction, loyalty, trust and perception from brand are calculated as 0.71, 0.83, 0.76, 0.69 and 0.86, respectively and they validate the overall questionnaire. The results of the survey on testing various hypotheses indicate that brand experience has positive and meaningful relationship with brand satisfaction, trust, perception image and loyalty. In addition, satisfaction, perception image and trust have positive meaningful with brand loyalty.

  4. The study of the relationship between value creation and customer loyalty with the role of trust moderation and customer satisfaction in Sari hospitals.

    Science.gov (United States)

    Rahmani, Zienolabedin; Ranjbar, Mansour; Gara, Ali Asgar Nadi; Gorji, Mohammad Ali Heidari

    2017-06-01

    Healthcare providers are competitive, owing to heightened customers' awareness and expectations of health care services. The aim of this study was to determine the relationship between customer value creation and loyalty with mediator trust and customer satisfaction. This is a cross sectional survey study. Participants were 196 patients referred to private hospitals in Sari city, Iran from May to June 2014 which were selected by convenience sampling method. Data were collected using questionnaires. Data were analyzed using the structural equation modeling software Smart PLS. The results revealed a relationship between customer value creation and customer loyalty in a Sari city private hospital, and customer satisfaction and trust, mediate the relationship between customer value creation and customer loyalty. The results also revealed significant positive relationship between customer satisfaction and trust (p=0.000 r=0.585). customer satisfaction and trust mediate the relationship between customer value creation and customer loyalty.

  5. The Effect of Fatalistic Beliefs Regarding Occupational Accidents on Job Satisfaction and Organizational Trust in Hotel Industry

    Directory of Open Access Journals (Sweden)

    Engin ÜNGÜREN

    2017-06-01

    Full Text Available Occupational accidents pose serious problems in both Turkey and the world. The human factor seems to be the most common reason for these accidents. While preventive measures can be taken against occupational accidents, there are some humanistic obstacles, such as fatalistic beliefs, that impede these measures. The main purpose of this study is to test the effect of fatalistic beliefs regarding occupational accidents on job satisfaction and organizational trust. It was hypothesized that fatalistic beliefs in regards to occupational accidents have a negative effect on job satisfaction and organizational trust of employees. The study was carried out in five and four star accommodation companies in Alanya, Turkey. A quantitative research approach was adopted. Fully structured questionnaires were used as the measurement instrument. 1564 questionnaires were analysed. The Structural Equation Modelling analysis indicated that fatalistic beliefs regarding occupational accidents have a strong negative effect on both job satisfaction and organizational trust of employees in accommodation companies; therefore the hypotheses were strongly supported. These results indicate that attempting to overcome fatalistic beliefs and investing in occupational health and safety is a good business decision, as well as an ethical one.

  6. The Relationship of Religious Comfort and Struggle with Anxiety and Satisfaction with Life in Roman Catholic Polish Men: The Moderating Effect of Sexual Orientation.

    Science.gov (United States)

    Zarzycka, Beata; Rybarski, Radosław; Sliwak, Jacek

    2017-12-01

    The aim of the research was to analyze the relationships of religious comfort and struggle with state anxiety and satisfaction with life in homosexual and heterosexual samples of men. A hundred and eight men aged between 18 and 43 participated in the research in total, 54 declared themselves as homosexual and 54 as heterosexual. The Religious Comfort and Strain Scale, the State-Trait Anxiety Inventory and the Satisfaction with Life Scale were applied to the research. The results of hierarchical multiple regression analyses revealed that sexual orientation moderated the relationships of religious comfort and struggle with state anxiety and satisfaction with life. The highest state anxiety was observed in homosexual participants with high negative social interactions surrounding religion scores. Negative religious social interactions with fellow congregants and religious leaders, including disapproval and criticism, create anxiety among homosexual people. It seems that homosexual participants are engaged in a trade-off between valued and necessary religious engagement and the harassment and persecution they may be forced to endure in order to access that engagement.

  7. Satisfaction and Stressors in a Religious Minority: A National Study of Orthodox Jewish Marriage

    Science.gov (United States)

    Schnall, Eliezer; Pelcovitz, David; Fox, Debbie

    2013-01-01

    The paucity of mental health studies with Orthodox Jews makes culturally competent counseling care unlikely. In this large-scale investigation of marriage among Orthodox Jews, most respondents reported satisfaction with marriage and spouse, although satisfaction was highest among recently married couples. The most significant stressors were…

  8. The missing path to gain customers loyalty in pharmacy retail: The role of the store in developing satisfaction and trust.

    Science.gov (United States)

    Castaldo, Sandro; Grosso, Monica; Mallarini, Erika; Rindone, Marco

    2016-01-01

    An evolution led to community pharmacies experiencing increased competition both between themselves and with new entrants in the sector, for example, grocery retailers. Applying certain retail marketing strategies aimed at developing store loyalty may be an appropriate strategic path for pharmacies wanting to compete in this new arena. This study aimed to develop and test a two-step model to identify the determinants of store loyalty for community pharmacies in Italy. Based on the retail literature, qualitative research was conducted to identify key variables determining loyalty to community pharmacies. The model was then tested by means of a phone survey. A total of 735 usable questionnaires was collected. The study highlights the key role of the relationship between pharmacists and their customers in the loyalty-building path; trust in pharmacists is the first driver of satisfaction and a direct and indirect (through satisfaction) driver of trust in pharmacies, which leads to store loyalty. Retail-level levers, such as the store environment, assortment, and communication, influence trust in pharmacies. This model is a first step toward investigating loyalty-building by applying the retail management literature's concepts to the community pharmacy sector. Copyright © 2015 Elsevier Inc. All rights reserved.

  9. The Salience of a Career Calling among College Students: Exploring Group Differences and Links to Religiousness, Life Meaning, and Life Satisfaction

    Science.gov (United States)

    Duffy, Ryan D.; Sedlacek, William E.

    2010-01-01

    The authors examined the degree to which 1st-year college students endorse a career calling and how levels of calling differ across demographic variables and religiousness, life meaning, and life satisfaction. Forty-four percent of students believed that having a career calling was mostly or totally true of them, and 28% responded to searching for…

  10. Pengaruh Perceived Ease of Use, Enjoyment dan Trust Terhadap Repurchase Intention dengan Customer Satisfaction Sebagai Intervening pada Belanja Online (Studi Pada Mahasiswa Universitas Tanjungpura Pontianak

    Directory of Open Access Journals (Sweden)

    Juniwati Juniwati

    2015-04-01

    Full Text Available This study aims to determine the influence of perceived ease of use, perceived enjoyment, and trust on customer satisfaction and repurchase intention in online shopping of apparel. The design of the study is a survey research with type of research is explanatory, sample used of 100 people. The data analysis technique used is path analysis. The results showed that perceived ease of use variable has no significant influence on customer satisfaction, while perceived enjoyment and trusts have positive and significant influence on customer satisfaction. The results also showed that perceived enjoyment and customer satisfaction has no significant influence on repurchase intention, while perceived ease of use and trust has positive and significant influence on repurchase intention.

  11. Forgiveness, Religiousness, and Life Satisfaction: An Empirical Study on Turkish and Jordanian University Students

    Directory of Open Access Journals (Sweden)

    Ali Ayten

    2016-11-01

    Full Text Available Forgiveness has been examined in the science of psychology and its sub-departments like psychology of religion with the focus on the interrelations between personality, attachment, health, religiosity, and so on. In this article, forgiveness has been investigated in the context of its relation with religiosity and life satisfaction. The main aim of the study is to delineate the role of religiosity on forgiveness and life satisfaction. Furthermore, the relationship between forgiveness and demographics (gender and age and the effect of cultural differences on forgiveness have also been investigated in this study. A further goal of this paper will be to describe the effect of forgiveness on life satisfaction. In order to discern the abovementioned goals, the Interpersonal Forgiveness Scale and Life Satisfaction Scale were applied to a sample of 295 students from Yarmouk University in Irbid, Jordan, and Marmara University in Istanbul, Turkey. According to the findings, female students had higher means in “vengeance,” a sub-department of forgiveness, than male students. Female students were more likely to be satisfied with life than male students.

  12. Emotion Work in the Arab Context: Its Relationship to Job Satisfaction and the Moderating Role of Trust to the Employer.

    Science.gov (United States)

    Bozionelos, Georgios

    2016-08-01

    The research investigated the relationship of emotion work directed towards customers and towards coworkers with job satisfaction in Saudi Arabia. Emotion work means the requirement to display particular emotions as part of the job and includes surface acting where actual emotions differ from displayed emotions and deep acting where displayed and felt emotions are congruent. Participants were 147 flight attendants (31 men, 116 women; mean age = 36.9 years, SD = 7.5) employed by a major Saudi Arabian airline, who were either Saudi nationals or nationals of other Gulf Arab countries. Data were collected with questionnaires. Analysis was based on the General Linear Model and indicated that deep acting towards customers and towards coworkers was positively related to job satisfaction. On the other hand, the hypothesized negative relationship between surface acting and job satisfaction was not supported. Organizational trust moderated the relationship of emotion work with job satisfaction. The findings indicate the importance of considering emotion work in interactions with coworkers along with the influence of national culture in the relationships of emotion work with key variables. © The Author(s) 2016.

  13. The Influence of Green Marketing on Green Satisfaction Mediated By Perceived Quality and Its Impact to Green Trust in Injection Motorcycle

    Directory of Open Access Journals (Sweden)

    Shelvy Kurniawan

    2014-09-01

    Full Text Available Currently, motorcycle manufacturers are increasingly motivated to replace their motorcycle into fuel injection products. The growing concern from the consumers to the environment and the regulations of emission standards, that is Euro 3, for motorcycle industry is being finalized in the Ministry of Environment in order to be implemented in Indonesia. Through this research, the writer will examine the effect of green marketing on perceived quality, green satisfaction, and green trust, the effect of perceived quality on green satisfaction, and the effect of green satisfaction on green trust. Those effects needs to be investigated in order to know how far the effects of green marketing and to ensure whether green marketing is well accepted or not by the market in motorcycle industry. Scope of this research is also limited to the user of fuel injection motorcycle in Jakarta for Honda and Yamaha who involved as decision maker when the motorcycle is purchased. Sampling technique used in this research is quota sampling and the analysis method is structural equation modeling (SEM. The findings of this research are: green marketing has a significant direct effect on perceived quality, perceived quality has a significant direct effect on green satisfaction, green satisfaction has a significant direct effect on green trust, green marketing has a significant direct and indirect effect on green satisfaction, and green marketing has a significant direct and indirect effect on green trust. All of those effects are found to be positive effects.

  14. Does the physician's emotional intelligence matter? Impacts of the physician's emotional intelligence on the trust, patient-physician relationship, and satisfaction.

    Science.gov (United States)

    Weng, Hui-Ching

    2008-01-01

    Much of the literature pertinent to management indicates that service providers with high emotional intelligence (EI) receive higher customer satisfaction scores. Previous studies offer limited evidence regarding the impact of physician's EI on patient-physician relationship. Using a multilevel and multisource data approach, the current study aimed to build a model that demonstrated the impact of a physician's EI on the patient's trust and the patient-physician relationship. The survey sample included 983 outpatients and 39 physicians representing 11 specialties. Results of path analyses demonstrated that the ratio of patient's follow-up visits (p impact of patient's trust on patient's satisfaction was mediated by the patient-physician relationship at a significant level (p relationship had a significantly positive effect on patient's satisfaction (p relationship; however, mutual trust and professional respect between nurses and physicians play a critical role in reinforcing the patient-physician relationship to effect improvements in the provision of patient-centered care.

  15. [Effects of nurses' perception of servant leadership on leader effectiveness, satisfaction and additional effort: focused on the mediating effects of leader trust and value congruence].

    Science.gov (United States)

    Han, Sang Sook; Kim, Nam Eun

    2012-02-01

    This study was done to examine the effects of nurses' perception of servant leadership on leader effectiveness, satisfaction and promoting additional effort. The focus was the mediating effects of leader trust and value congruence. Data were collected from 361 RN-BSN students and nurses participating in nationally attended in-service training programs. Data were analyzed using descriptive statistics and structural analysis with SPSS 17.0 windows program and Amos 7.0. Direct effects of nurses' perception of servant leadership were negative, but mediating effects of trust and value congruency were positively correlated with leader effectiveness, satisfaction and additional effort, that is servant leadership should be effective through mediating factors. The study results indicate that if the middle managers of nurses can build leader trust and value congruency between nurses through servant leadership, leader effectiveness, satisfaction and additional effort on the part of the nurses could result in a positive change in the long term.

  16. Attitude toward euthanasia scale: psychometric properties and relations with religious orientation, personality, and life satisfaction.

    Science.gov (United States)

    Aghababaei, Naser; Wasserman, Jason Adam

    2013-12-01

    End-of-life decisions (ELDs) represent a controversial subject, with ethical dilemmas and empirical ambiguities that stand at the intersection of ethics and medicine. In a non-Western population, we examined individual differences in perceiving ELDs that end the life of a patient as acceptable and found that an attitude toward euthanasia (ATE) scale consists of 2 factors representing voluntary and nonvoluntary euthanasia. Also, acceptance of ELDs that end the life of a patient negatively correlated with life satisfaction, honesty-humility, conscientiousness, and intrinsic and extrinsic personal motivation toward religion. These findings provided additional construct validity of the ATE scale.

  17. The Mediation Effect of Trusting Beliefs on The Relationship between Expectation-Confirmation and Satisfaction with The Usage of Online Product Recommendation

    Directory of Open Access Journals (Sweden)

    Muhammad Ashraf

    2016-06-01

    Full Text Available Online Product Recommendations (OPRs are increasingly available to onlinecustomers as a value-added self-service in evaluating and choosing a product.Research has highlighted several advantages that customers can gain from usingOPRs. However, the realization of these advantages depends on whether and towhat extent customers embrace and fully utilise them. The relatively low OPR usagerate indicates that customers have not yet developed trust in OPRs’ performance.Past studies also have established that satisfaction is a valid measure of systemperformance and a consistent significant determinant of users’ continuous systemusage. Therefore, this study aimed to examine the mediation effect of trustingbeliefs on the relationship between expectation-confirmation and satisfaction. Theproposed research model is tested using data collected via an online survey from626 existing users of OPRs. The empirical results revealed that social-psychologicalbeliefs (perceived confirmation and trust are significant contributors to customersatisfaction with OPRs. Additionally, trusting beliefs partially mediate the impactof perceived confirmation on customer satisfaction. Moreover, this study validatesthe extensions of the interpersonal trust construct to trust in OPRs and examinesthe nomological validity of trust in terms of competence, benevolence, andintegrity. The findings provide a number of theoretical and practical implications. 

  18. The Effect of Trust in Leader on Job Satisfaction and Intent to Leave Present Job in the Context of the Nursing Profession

    Science.gov (United States)

    Gibson, William David

    2011-01-01

    Three research questions made up the focus of the study. First, after controlling for demographic variables of age, gender, and tenure in organization, to what extent does trust in leader (nurse manager) relate to job satisfaction? Second, after controlling for demographic variables of age, gender, and tenure in organization, to what extent does…

  19. The Relationship between Organizational Justice and Organizational Citizenship Behavior among Nurses (Examining the Mediating Role of Organizational Commitment, Organizational Trust, and Job Satisfaction

    Directory of Open Access Journals (Sweden)

    shadi Mahmoudi

    2017-04-01

    Full Text Available Introduction: Justice has been recognized as the pivot of different organizational research, that the designation of the causal pattern involving the most important variables associated with it was the main objective of the present study. Materials and Methods: This was a descriptive-survey study. The statistical population consisted of all nurses of Imam Khomeini hospital in Urmia (n= 420, of which 201 nurses were selected by using Morgan’s table and by random sampling method. The instruments included questionnaires of organizational justice, organizational commitment, organizational trust, job satisfaction, and Organizational Citizenship Behavior whose reliability and validity were confirmed. The structural equations model method was used to analyze the data.  Results:The results showed there was a positive and significant relationship between justice perception with organizational commitment, organizational trust, and job satisfaction. In addition, the mediating role of organizational commitment and trust was acknowledged in the relationship between justice and citizenship behavior in the model; however, the mediating role of satisfaction was not fitted in the relationship between justice and citizenship.  Conclusion: According the research results that there was a positive and significant relationship between perception of justice with organizational commitment, organizational trust, and job satisfaction, paying attention to organizational justice for improving the staff’s organizational citizenship behavior is critical and indicates the distinct position of this variable in improving all attitudinal and behavioral variables and consequently in the hospital employees’ performance.

  20. Interviewee Perceptions of Employment Screening Interviews: Relationships among Perceptions of Communication Satisfaction, Interviewer Credibility and Trust, Interviewing Experience, and Interview Outcomes.

    Science.gov (United States)

    Jablin, Fredric M.; And Others

    A study examined employment screening interviews to determine the relationships between an interviewee's perceptions of interview communication satisfaction, interviewer credibility and trust, previous interviewing experiences, and a number of interview outcomes, including expectation of a second interview. Data were collected from 69 students…

  1. The impact of the customer relationship management on organizational productivity, customer trust and satisfaction by using the structural equation model: A study in the Iranian hospitals.

    Science.gov (United States)

    Yaghoubi, Maryam; Asgari, Hamed; Javadi, Marzieh

    2017-01-01

    One of the challenges in the fiercely competitive space of health organizations is responding to customers and building trust and satisfaction in them in the shortest time, with best quality and highest productivity. Hence the aim of this study is to survey the impact of customer relationship management (CRM) on organizational productivity, customer loyalty, satisfaction and trust in selected hospitals of Isfahan (in Iran). This study is a correlation descriptive research. Study population was the nurses in selected hospitals of Isfahan and the sampling has been conducted using stratified random method. Data collection tool is a researcher-made questionnaire of CRM and its effects (organizational productivity, customer loyalty, satisfaction and trust) which its validity and reliability has been confirmed by researchers. Structural equation method was used to determine the impact of variables. Data analysis method was structural equation modeling and the software used was SPSS version 16 (IBM, SPSS, 2007 Microsoft Corp., Bristol, UK) and AMOS version 18 (IBM, SPSS, 2010 Microsoft Corp, Bristol, UK). Among the dimensions of CRM, diversification had the highest impact (0.83) and customer acquisition had the lowest (0.57) CRM, had the lowest impact on productivity (0.59) and the highest effect on customer satisfaction (0.83). For the implementation of CRM, it is necessary that the studied hospitals improve strategies of acquiring information about new customers, attracting new customers and keeping them and communication with patients outside the hospital and improve the system of measuring patient satisfaction and loyalty.

  2. Economic freedom and life satisfaction : Mediation by income per capita and generalized trust

    NARCIS (Netherlands)

    Graafland, J.J.; Compen, B.

    2015-01-01

    Several researches have shown that economic freedom is positively related to life satisfaction. Only a few studies, however, have examined which aspects of economic freedom (small government size, quality of the legal system, sound money, trade openness or no regulation) drive this relationship.

  3. Trust and communication as predictors of customer satisfaction in business-to-business relationship marketing in the South African cement manufacturing industry

    Directory of Open Access Journals (Sweden)

    Phineas Mbango

    2015-05-01

    Full Text Available Customer satisfaction has become relevant in the South African cement industry as it leads to customer loyalty and cooperation. In the current climate, to ensure long-term profitability, cement suppliers need to adopt strategies to ensure customer satisfaction. This study’s literature search has revealed that there is limited published research, particularly in South Africa, which deals with customer satisfaction determinants in the cement industry. The major objective of the study was to test if trust and communication influence customer satisfaction in the context of business-to-business relationship marketing in the South African cement manufacturing industry. The methodology involved a survey and was quantitative in nature. Data were collected from 362 major business-to-business cement customers throughout South Africa’s nine provinces using the face-to-face interview technique using a seven-point Likert scale structured self-administered questionnaires. The data collected in the empirical study were analysed using descriptive, correlation and regression analysis. The empirical results of this study suggest that, in order to maintain customer satisfaction, a cement supplier has to invest in ways of enhancing customer trust and communication. As a result this study makes both theoretical and practical contribution in the field of relationship marketing

  4. SATISFACTION, TRUST AND COMMITMENT AS DIMENSIONS OF LOYALTY IN REAL ESTATE COMPANIES

    Directory of Open Access Journals (Sweden)

    Florin-Alexandru LUCA

    2016-07-01

    Full Text Available Relationship marketing activities are assessed in the end according to the profitability obtained by the company. However, the calculation of the obtained profit includes a lot of variables which are not related to the marketing activities. In these circumstances, it is more appropriate to perform the assessment of the results of the marketing activities at a more concrete level, by studying their possible determining factors. Some of the most important factors that determine customer loyalty are: Satifaction, Trust and Commitment.This article has two parts : a qualitative research stage and a quantitative research The stage of qualitative research consists of analyzing the research literature from this domain, which highlights the dimensions of Loyalty Construct, relevant for the real estate field. The stage of quantitative research aims at testing the proportion of content validity for the most commonly used variables in the real estate field of practice. The results describe an estimation of the dimensions of the Loyalty Construct for the case of real estate services.

  5. The influence of regulatory fit and interactivity on brand satisfaction and trust in E-health marketing inside 3D virtual worlds (Second Life).

    Science.gov (United States)

    Jin, Seung-A Annie; Lee, Kwan Min

    2010-12-01

    Interactive three-dimensional (3D) virtual environments like Second Life have great potential as venues for effective e-health marketing and e-brand management. Drawing from regulatory focus and interactivity literatures, this study examined the effects of the regulatory fit that consumers experience in interactive e-health marketing on their brand satisfaction and brand trust. The results of a two-group comparison experiment conducted within Second Life revealed that consumers in the regulatory fit condition show greater brand satisfaction and brand trust than those in the regulatory misfit condition, thus confirming the persuasive influence of regulatory fit in e-brand management inside 3D virtual worlds. In addition, a structural equation modeling analysis demonstrated the mediating role of consumers' perceived interactivity in explaining the processional link between regulatory fit and brand evaluation. Theoretical contributions and managerial implications of these findings are discussed.

  6. An Empirical Study on Exploring Relationship among Information Quality, E-satisfaction, E-trust and Young Generation’s Commitment to Chinese Online Retailing

    Directory of Open Access Journals (Sweden)

    Ziaullah Muhammad

    2014-12-01

    Full Text Available The purpose of this study is to investigate the relationship among online retailing information quality, e-satisfaction, e-trust and young generation customer’s commitment in mainland China. The study variables have considerable importance in e-tailers performance. The data were collected based on a sample of 383 students from Chinese universities during the first quarter of 2014. We used confirmatory factor analysis (CFA and structural equation modeling (SEM to evaluate the hypotheses about the relationship among model constructs. Thus, all the hypotheses developed in the study were positively confirmed except one. Therefore, the investigated variables are reinforcing the theory and previous research in this field. This study reveals interesting implications of information quality, e-satisfaction, e-trust and customers commitment that are useful to both academicians and practitioners.

  7. Understanding Customer Satisfaction and Brand Equity in the E-Commerce Setting : An integration of Etail Quality Dimensions, Trust and Perceived Value

    OpenAIRE

    Yu, Ying Chen

    2013-01-01

    The internet has become an indispensable part of modern life as it profoundly transforms the way people interact and transact with each other. With the increasing popularity of online shopping, China is one of the major online markets now and is likely to become the largest market in the future. The purpose of this study is to investigate the roles of etail quality dimensions, trust and perceived value which may influence online customer satisfaction in Chinese context. Meanwhile, it also exa...

  8. Burnout and job satisfaction of intensive care personnel and the relationship with personality and religious traits: An observational, multicenter, cross-sectional study.

    Science.gov (United States)

    Ntantana, Asimenia; Matamis, Dimitrios; Savvidou, Savvoula; Giannakou, Maria; Gouva, Mary; Nakos, George; Koulouras, Vasilios

    2017-08-01

    To investigate if burnout in the Intensive Care Unit (ICU) is influenced by aspects of personality, religiosity and job satisfaction. Cross-sectional study, designed to assess burnout in the ICU and to investigate possible determinants. Three different questionnaires were used: the Malach Burnout Inventory, the Eysenck Personality Questionnaire and the Spiritual/Religious Attitudes Questionnaire. Predicting factors for high burnout were identified by multivariate logistic regression analysis. This national study was addressed to physicians and nurses working full-time in 18 Greek ICU departments from June to December 2015. The participation rate was 67.9% (n=149) and 65% (n=320) for ICU physicians and nurses, respectively). High job satisfaction was recorded in both doctors (80.8%) and nurses (63.4%). Burnout was observed in 32.8% of the study participants, higher in nurses compared to doctors (pJob satisfaction (OR 0.26, 95%CI 0.14-0.48, psatisfaction with current End-of-Life care (OR 0.41, 95%CI 0.23-0.76, p=0.005) and isolation feelings after decisions to forego life sustaining treatments (OR 3.48, 95%CI 1.25-9.65, p=0.017). Personality traits, job satisfaction and the way End-of-Life care is practiced influence burnout in the ICU. Copyright © 2017 Elsevier Ltd. All rights reserved.

  9. The influence of mistrust, racism, religious participation, and access to care on patient satisfaction for African American men: the North Carolina-Louisiana Prostate Cancer Project.

    Science.gov (United States)

    Moore, Angelo D; Hamilton, Jill B; Knafl, George J; Godley, P A; Carpenter, William R; Bensen, Jeannette T; Mohler, James L; Mishel, Merle

    2013-01-01

    The purpose of this study was to explore whether a particular combination of individual characteristics influences patient satisfaction with the health care system among a sample of African American men in North Carolina with prostate cancer. Patient satisfaction may be relevant for improving African American men's use of regular care, thus improving the early detection of prostate cancer and attenuating racial disparities in prostate cancer outcomes. This descriptive correlation study examined relationships of individual characteristics that influence patient satisfaction using data from 505 African American men from North Carolina, who prospectively enrolled in the North Carolina-Louisiana Prostate Cancer Project from September 2004 to November 2007. Analyses consisted of univariate statistics, bivariate analysis, and multiple regression analysis. The variables selected for the final model were: participation in religious activities, mistrust, racism, and perceived access to care. In this study, both cultural variables, mistrust (p=racism (p=racism are cultural factors that are extremely important and have been negatively associated with patient satisfaction and decreased desires to utilize health care services for African American men. To overcome barriers in seeking health care services, health care providers need to implement a patient-centered approach by creating a clinical environment that demonstrates cultural competence and eliminating policies, procedures, processes, or personnel that foster mistrust and racism.

  10. The impact of the customer relationship management on organizational productivity, customer trust and satisfaction by using the structural equation model: A study in the Iranian hospitals

    Science.gov (United States)

    Yaghoubi, Maryam; Asgari, Hamed; Javadi, Marzieh

    2017-01-01

    Context: One of the challenges in the fiercely competitive space of health organizations is responding to customers and building trust and satisfaction in them in the shortest time, with best quality and highest productivity. Hence the aim of this study is to survey the impact of customer relationship management (CRM) on organizational productivity, customer loyalty, satisfaction and trust in selected hospitals of Isfahan (in Iran). Materials and Methods: This study is a correlation descriptive research. Study population was the nurses in selected hospitals of Isfahan and the sampling has been conducted using stratified random method. Data collection tool is a researcher-made questionnaire of CRM and its effects (organizational productivity, customer loyalty, satisfaction and trust) which its validity and reliability has been confirmed by researchers. Structural equation method was used to determine the impact of variables. Data analysis method was structural equation modeling and the software used was SPSS version 16 (IBM, SPSS, 2007 Microsoft Corp., Bristol, UK) and AMOS version 18 (IBM, SPSS, 2010 Microsoft Corp, Bristol, UK). Results: Among the dimensions of CRM, diversification had the highest impact (0.83) and customer acquisition had the lowest (0.57) CRM, had the lowest impact on productivity (0.59) and the highest effect on customer satisfaction (0.83). Conclusions: For the implementation of CRM, it is necessary that the studied hospitals improve strategies of acquiring information about new customers, attracting new customers and keeping them and communication with patients outside the hospital and improve the system of measuring patient satisfaction and loyalty. PMID:28546971

  11. Satisfaction

    NARCIS (Netherlands)

    van der Voordt, Theo; Brunia, Sandra; Appel - Meulenbroek, Rianne; Jensen, P.A.; van der Voordt, T.

    2016-01-01

    This chapter presents some findings from surveys on employee satisfaction in different work environments in the Netherlands and various other European countries. It first discusses why employee satisfaction is relevant for organisations and which factors may influence employee satisfaction. Then the

  12. THE INTERVENING EFFECTS OF PROCEDURAL FAIRNESS AND INTERPERSONAL TRUST ON THE RELATIONSHIPS BETWEEN MULTIPLE MEASURES-BASED PERFORMANCE EVALUATION AND MANAGERS' JOB SATISFACTION

    Directory of Open Access Journals (Sweden)

    Mahfud Sholihin

    2003-08-01

    Full Text Available Criticisms directed at the use of financial measures alone for performance evaluation have led to much interest in the use of nonfinancial performance measures to balance the financial measures. Hence, much recent research has been directed to investigate the effectiveness sand behavioral consequences of a mix of financial and nonfinancial measures (e.g. the Balanced Scorecard approach in contemporary settings. However, there is evidence from prior studies to suggest that the manner or how performance measures are used may affect the subordinates' behavior and work-related attitudes indirectly through the subordinates' perception of the justness of these measures and the interpersonal trust these measures promote. There is also evidence to indicate that it is the extent of the subordinates' agreement with the performance measures used in the evaluation, rather than the measures per se, which affects their behavior and work-related attitudes. Subordinates are more likely to agree with performance measures which they regard as fair and which enhance their trust in their superiors. This study therefore investigates if the effects of a mix of financial and nonfinancial measures (such as those used in the Balanced Scorecard approach on subordinates' job satisfaction are indirect through the subordinates' perception of the greater extent of fairness (justness in the evaluation process and the greater extent of trust such a mix of measures promotes. The results, based on a sample of 70 managers, support the expectation that a mix of financial and nonfinancial has no direct effect on subordinates’ job satisfaction. Instead, the effects of such a mix of performance measures on subordinates’ job satisfaction are indirect through the enhancement of the subordinates’ favorable perceptions of procedural fairness and interpersonal trust.

  13. Predictors and Extent of Institutional Trust in Government, Banks, the Media and Religious Organisations: Evidence from Cross-Sectional Surveys in Six Asia-Pacific Countries

    OpenAIRE

    Ward, Paul R.; Miller, Emma; Pearce, Alex R.; Meyer, Samantha B.

    2016-01-01

    Background Building or maintaining institutional trust is of central importance in democratic societies since negative experiences (potentially leading to mistrust) with government or other institutions may have a much more profound effect than positive experiences (potentially maintaining trust). Healthy democracy relies on more than simply trusting the national government of the time, and is mediated through other symbols of institutional power, such as the legal system, banks, the media an...

  14. Enacting Trust

    OpenAIRE

    Campbell, Brian

    2012-01-01

    Small and removed from the Spanish mainland, the Enclave of Ceuta has always depended\\ud on flows of goods and labour out of the Moroccan hinterland, with individuals from\\ud different ethnic and religious groups forming informal, flexible and personal economic\\ud bonds based on mutual ‘confianza’ (trust). Since its entry into the European Union in 1986,\\ud the Spanish government has erected a border-wall around the enclave, and introduced new\\ud migration policies branding many informal work...

  15. Understanding Trust in Financial Services

    DEFF Research Database (Denmark)

    Hansen, Torben

    2012-01-01

    Although the financial crisis has elevated the interest for factors such as consumer financial healthiness, broad-scope trust, financial knowledge, and consumer relationship satisfaction, no existing model describes how these factors may influence consumer financial relationship trust...... healthiness, broad-scope trust, knowledge, and satisfaction positively affect narrow-scope trust in financial services. Furthermore, it is found that broad-scope trust negatively moderates the relationships between financial healthiness and narrow-scope trust and between satisfaction and narrow-scope trust....... This research extends prior research by developing a conceptual framework explaining how these constructs affect consumers' trust in their financial service provider. Based on two surveys comprising 764 pension consumers and 892 mortgage consumers, respectively, the results of this study indicate that financial...

  16. SHARIAH MARKETING CHARACTERISTICS AND TRUST: STUDY ON CUSTOMER BMT IN MALANG, INDONESIA

    Directory of Open Access Journals (Sweden)

    Safitri S.

    2016-12-01

    Full Text Available Muslims in Indonesia is the largest Muslim who are the target market in the Islamic finance industry. In the context of Islamic financial product marketing, Muslim consumers being potential consumers. Muslim consumers have a unique character because they believe religious rules. This research aims to examine the effect of Shariah Marketing Characteristics on customer satisfaction and trust. This research used a quantitative approach with 375 respondents as sample BMT in Malang. The data were analyzed using Generalized Structured Component Analysis (GSCA. The findings of this study is that the Theistic, Ethic, Realistic and Humanistic (Shariah Marketing Characteristics significantly affects the satisfaction and trust. There is a hypothesis that is not significant, which between Humanistic on customer trust.

  17. “We both just trusted and leaned on the Lord”: A qualitative study of religiousness and spirituality among African American breast cancer survivors and their caregivers

    Science.gov (United States)

    Sterba, Katherine Regan; Burris, Jessica L.; Heiney, Sue P.; Ruppel, Megan Baker; Ford, Marvella E.; Zapka, Jane

    2014-01-01

    Purpose Most breast cancer survivorship research focuses on the general population of survivors. Scant research investigates the potentially unique experiences of minorities, especially during and after the difficult transition from primary treatment to post-treatment. This qualitative study explored African American breast cancer survivors’ and caregivers’ quality-of-life in the post-treatment period with a focus on social and spiritual well-being. Methods Participants included a convenience sample of African American women with stage I-III breast cancer (N=23) who completed treatment 6–24 months before enrollment. Primary caregivers (N=22) included friends, spouses and other family members (21 complete dyads). Participants completed separate semi-structured telephone interviews. Template analysis was used to evaluate themes related to religiousness and spirituality, both across and within dyads. Results After treatment, religiousness and spirituality played a major role in both survivors’ and caregivers’ lives by: 1) providing global guidance, 2) guiding illness management efforts and 3) facilitating recovery. Participants described a spiritual connectedness with God and others in their social networks. Dyad members shared the goal of keeping a positive attitude and described positive growth from cancer. Few future concerns were expressed due to the belief that survivors were healed and “done” with cancer. Beyond practical and emotional support, provision of spiritual assistance was common. Conclusions Results highlight the principal, positive role of religiousness and spirituality for African American breast cancer survivors and caregivers after treatment. Findings emphasize the need to assess the importance of religious and spiritual beliefs and practices, and if appropriate, to provide resources that promote spiritual well-being. PMID:24578149

  18. "We both just trusted and leaned on the Lord": a qualitative study of religiousness and spirituality among African American breast cancer survivors and their caregivers.

    Science.gov (United States)

    Sterba, Katherine Regan; Burris, Jessica L; Heiney, Sue P; Ruppel, Megan Baker; Ford, Marvella E; Zapka, Jane

    2014-09-01

    Most breast cancer (BC) survivorship research focuses on the general population of survivors. Scant research investigates the potentially unique experiences of minorities, especially during and after the difficult transition from primary treatment to post-treatment. This qualitative study explored African American BC survivors' and caregivers' quality-of-life in the post-treatment period with a focus on social and spiritual well-being. Participants included a convenience sample of African American women with stage I-III BC (N = 23) who completed treatment 6-24 months before enrollment. Primary caregivers (N = 22) included friends, spouses and other family members (21 complete dyads). Participants completed separate semi-structured telephone interviews. Template analysis was used to evaluate themes related to religiousness and spirituality, both across and within dyads. After treatment, religiousness and spirituality played a major role in both survivors' and caregivers' lives by: (1) providing global guidance, (2) guiding illness management efforts and (3) facilitating recovery. Participants described a spiritual connectedness with God and others in their social networks. Dyad members shared the goal of keeping a positive attitude and described positive growth from cancer. Few future concerns were expressed due to the belief that survivors were healed and "done" with cancer. Beyond practical and emotional support, provision of spiritual assistance was common. Results highlight the principal, positive role of religiousness and spirituality for African American BC survivors and caregivers after treatment. Findings emphasize the need to assess the importance of religious and spiritual beliefs and practices, and if appropriate, to provide resources that promote spiritual well-being.

  19. Internal Communication and Job Satisfaction Revisited: The Impact of Organizational Trust and Influence on Commercial Bank Supervisors.

    Science.gov (United States)

    Pincus, J. David; And Others

    Using H. Dennis' (1974) five-factor communication climate construct framework as a predictor variable, a study investigated the relationship between perceptions of communication climate and job satisfaction of supervisory employees in the banking industry. A systematic random sample was drawn from 68 commercial banks in Orange County, California,…

  20. In God and CAM we trust. Religious faith and use of complementary and alternative medicine (CAM) in a nationwide cohort of women treated for early breast cancer.

    Science.gov (United States)

    Pedersen, Christina Gundgaard; Christensen, Søren; Jensen, Anders Bonde; Zachariae, Robert

    2013-09-01

    Turning to faith in God or a higher spiritual power is a common way of coping with life-threatening disease such as cancer. Little, however, is known about religious faith among cancer patients in secular societies. The present study aimed at exploring the prevalence of religious faith among Danish breast cancer patients and at identifying whether socio-demographic, pre-cancer health status, clinical, and health behavior characteristics, including their use of complementary and alternative medicine (CAM), were associated with their degree of faith. Information on faith in God or a higher spiritual power and use of CAM was provided by a nationwide sample of 3,128 recurrence-free Danish women who had received surgery for early-stage breast cancer 15-16 months earlier. Socio-demographic, clinical, and health status variables were obtained from national longitudinal registries, and health behaviors had been assessed at 3-4 months post-surgery. Of the women, 47.3% reported a high degree of faith (unambiguous believers), 35.9% some degree of faith (ambiguous believers), while the remaining 16.8% were non-believers. Unambiguous believers were more likely than ambiguous believers to experience their faith as having a positive impact on their disease and their disease-related quality-of-life. When compared to non-believers, unambiguous believers were also older, had poorer physical function, and were more frequent users of CAM, and more inclined to believe that their use of CAM would have a beneficial influence on their cancer. Disease- and treatment-related variables were unrelated to faith. While overall religious faith appears equally prevalent among Danish and US breast cancer patients, the majority of Danish breast cancer patients experienced ambiguous faith, whereas the majority of US patients have been found to express unambiguous faith. Our results suggest that future studies may benefit from exploring the role of faith for health behaviors, adherence to

  1. Religious affiliations and consumer behavior: an examination of hospitals.

    Science.gov (United States)

    Andeleeb, S S

    1993-01-01

    The author re-examines the conclusions of an earlier study which contends that religious affiliation of a hospital is important in influencing hospital selection and contributes to overall patient satisfaction. In this new survey, patients ranked religious affiliation low in importance when choosing among hospitals. However, hospitals of a particular religious affiliation were more likely to be recalled, preferred, and selected by people of the same religious affiliation. Furthermore, on quality-of-care measures, religious affiliation influenced hospital evaluations.

  2. Trust Trust Me (The Additivity)

    OpenAIRE

    Mano , Ken; Sakurada , Hideki; Tsukada , Yasuyuki

    2017-01-01

    Part 4: Trust Metrics; International audience; We present a mathematical formulation of a trust metric using a quality and quantity pair. Under a certain assumption, we regard trust as an additive value and define the soundness of a trust computation as not to exceed the total sum. Moreover, we point out the importance of not only soundness of each computed trust but also the stability of the trust computation procedure against changes in trust value assignment. In this setting, we define tru...

  3. Religious narrative

    DEFF Research Database (Denmark)

    Geertz, Armin W.

    2013-01-01

    Denne artikel er en introduktion til et temanummer i religionslærernes tidsskrift i USA. Den er et udtræk af mit kapitel "Religious Narrative, Cognition and Culture: Approaches and Definitions" udgivet i Religious Narrative, Cognition and Culture: Image and Word in the mind of Narrative, redigeret...

  4. Religious Tourism

    OpenAIRE

    Alina Badulescu; Olimpia Ban

    2005-01-01

    The first part of the paper presents the past and present of the religious tourism in the world and in Romania and its implications on traveling. The second part describes the regions with religious tourism potential in Romania and the activities that could enhance and help the development of this kind of tourism in our country.

  5. Measuring Trust

    OpenAIRE

    Glaeser, Edward Ludwig; Laibson, David I.; Scheinkman, Jose A.; Soutter, Christine L.

    2000-01-01

    We combine two experiments and a survey to measure trust and trustworthiness—two key components of social capital. Standard attitudinal survey questions about trust predict trustworthy behavior in our experiments much better than they predict trusting behavior. Trusting behavior in the experiments is predicted by past trusting behavior outside of the experiments. When individuals are closer socially, both trust and trustworthiness rise. Trustworthiness declines when partners are of differen...

  6. Customer satisfaction as a mediator between causes (trust and communication and the outcome (customer loyalty in business-to-business relationship marketing in the South African cement manufacturing industry

    Directory of Open Access Journals (Sweden)

    Phineas Mbango

    2015-06-01

    Full Text Available Customer loyalty has become more relevant in the cement industry since the unbundling of the cartel system in 1994, the entrance of new competitors into the market and the effect of globalization. This study’s literature review reveals that there is limited published research in the Cement Industry, particularly in South Africa, which deals with customer loyalty management. The major objective of the study was to test satisfaction as a mediator between causes and outcome, the causes being trust and communication and the outcome being customer loyalty. The methodological approach followed was a survey and quantitative in nature. Data were collected from 362 major business-to-business cement customers throughout South Africa’s nine provinces using the face-to-face interview technique with self-administered questionnaires. The data collected in the empirical study were analysed using the structural equations modelling (SEM. The results show that in order to maintain customer loyalty, a cement supplier has to focus on strategies to build relationships on the basis of creating customer satisfaction and/or exceeding customer needs and wants. They also need to invest in enhancing customer trust and communication. Another important finding is that trust and communication have no direct effect on loyalty. Customer satisfaction is therefore the most important mediator as it leads to customer loyalty. Customer loyalty is crucial for business success in terms of repeat purchase, referrals (word-of-mouth marketing, retention and long-term profitability. There exists evidence from literature of an outcry for a need for future studies to examine causes and outcomes of satisfaction to specific industries. This study contributes to theory and practice by closing that gap, by providing a framework of causes and outcomes of satisfaction specifically aimed at the cement industry. Another contribution of this study is its examination of the sequential logic of

  7. Religiousness, religious coping with illness, and psychological function among Polish elderly patients with osteoarthritis undergoing arthroplasty.

    Science.gov (United States)

    Stecz, Patryk; Kocur, Józef

    2015-04-01

    To determine the influence of religious coping and religiousness on the psychological functioning of Polish patients before and after arthroplasty, a prospective study was performed. Out of a pool of 102 potential participants, a total of 61 (34 females, 27 males) completed a purposely created survey, Brief-COPE followed by preoperative and postoperative Perceived Stress Scale, State Trait Anxiety Inventory and Satisfaction with Life Scale. Religious coping was not associated with: (1) perceived stress before or after surgery; (2) preoperative or postoperative anxiety; (3) life satisfaction. A two-factor ANOVA has shown that religious coping controlled by religiousness was related to better psychological functioning. Between- and within-subjects effects were observed for improvement in life satisfaction measured by split-plot ANOVA, which suggests (p religious orientation. We concluded that religious strategies in dealing with stress measured by Brief-COPE were least likely to benefit patients of low-religious orientation. The study demonstrated the importance of core religious beliefs in predicting benefits derived from religiousness in the face of a crisis. This study showed that regardless of its effectiveness, turning to religion is common among Polish patients about to undergo surgery for osteoarthritis of the hip.

  8. The Role of Social Supports, Spirituality, Religiousness, Life Meaning and Affiliation with 12-Step Fellowships in Quality of Life Satisfaction Among Individuals in Recovery from Alcohol and Drug Problems

    Science.gov (United States)

    Laudet, Alexandre B.; Morgen, Keith; White, William L.

    2006-01-01

    SUMMARY Many recovering substance users report quitting drugs because they wanted a better life. The road of recovery is the path to a better life but a challenging and stressful path for most. There has been little research among recovering persons in spite of the numbers involved, and most research has focused on substance use outcomes. This study examines stress and quality of life as a function of time in recovery, and uses structural equation modeling to test the hypothesis that social supports, spirituality, religiousness, life meaning, and 12-step affiliation buffer stress toward enhanced life satisfaction. Recovering persons (N = 353) recruited in New York City were mostly inner-city ethnic minority members whose primary substance had been crack or heroin. Longer recovery time was significantly associated with lower stress and with higher quality of life. Findings supported the study hypothesis; the ‘buffer’ constructs accounted for 22% of the variance in life satisfaction. Implications for research and clinical practice are discussed. PMID:16892161

  9. The fair factor in matters of trust.

    Science.gov (United States)

    Williams, Lauren L

    2006-01-01

    Communities are bound together by trust among their members. Trust thrives when a pervasive sense of fairness exists. Evidence suggests that trust has social, professional, and economic value for today's organizations, making it worthy of attention. Matters of trust and justice are important and timely for nurse leaders to consider given the challenge to improve practice settings in a manner that enhances nurse satisfaction. The aim of this article is to make explicit the value in building organizational justice and trust within an organization's nursing community. Nursing leadership strategies are integrated, thus offering practical guidance in creating a culture of justice, making trust explicit, and establishing trustworthiness.

  10. The Moderating Influence of Broad-Scope Trust on Customer-Seller Relationships

    DEFF Research Database (Denmark)

    Hansen, Torben

    2012-01-01

    , respectively, this study investigates the moderating influence of BST on relationships between satisfaction, narrow-scope trust, and loyalty and also examines the direct influence of BST on these variables. The results indicate that whereas BST negatively moderates relationships between satisfaction and narrow......-scope trust and between narrow-scope trust and loyalty, BST positively moderates the relationship between satisfaction and loyalty. In addition, it is demonstrated that BST positively influences customer satisfaction and narrow-scope trust...

  11. Price satisfaction and producer loyalty

    DEFF Research Database (Denmark)

    Mutonyi, Sarah; Beukel, Karin; Gyau, Amos

    2016-01-01

    Purpose The purpose of this paper is to investigate which dimensions of price satisfaction influence producers’ trust in buyers and assess the mediating role of such trust in the relationship between price satisfaction and producer loyalty in fresh fruit supply chains. Design/methodology/approach......Purpose The purpose of this paper is to investigate which dimensions of price satisfaction influence producers’ trust in buyers and assess the mediating role of such trust in the relationship between price satisfaction and producer loyalty in fresh fruit supply chains. Design...... reliability, and relative price are dimensions of price satisfaction that affect producers’ trust in the buyer. Moreover, trust between the producer and the buyer is found to be a strong mediator between price satisfaction and producer loyalty. The findings support recent studies about trust and its mediating...... between the multi-dimensional nature of price satisfaction and producer loyalty with trust as a mediating variable in the business-to-business (B2B) context. Although B2B relationships have been shown to be of great importance for smallholders in enhancing business performance with their buyers, little...

  12. Comparing and Ranking tourism websites performance based on e-satisfaction, e-trust, e-quality, and e-loyalty: A combined approach of structural equation modeling, fuzzy and analytical hierarchical process

    Directory of Open Access Journals (Sweden)

    Mohammad Sharifi-Tehrani

    2017-09-01

    Full Text Available This research aims to rank the relative performance of tourism websites in terms of e-satisfaction, e-trust, e-quality, and e-loyalty variables. To this end, two major Iranian travel websites providing accommodation (Iran Hotel Online and tour packages (Marcopolo Corporation were chosen and their performances were evaluated based on the four above variables. This research comprises two independent surveys. The first survey administered to a sample of 155 university professors and website designers examined the relative weights of the study variables in explaining the e-performance of these websites through structural equation modeling (SEM. The results indicate that e-quality, e-loyalty, e-trust, and e-satisfaction have the strongest impact on the e-performance, respectively. The second survey examined relative weights of the e-performance based on the websites’ existing e-customers (two categories of 154 and 187 samples and also qualitative content analysis of the websites’ characteristics using fuzzy analytical hierarchical process (AHP. The findings served to inform that Marcopolo website obtained stronger weights for all four variables, compared with Iran Hotel Online, indicating its higher performance in all variables. At the end, the weight values from the SEM and AHP surveys were synthesized (0.580 and 0.418 for Marcopolo and Iran Hotel Online, respectively in order to rank the websites based on their e-performances. According to the findings, Marcopolo website outperforms its counterpart in all four variables. The current paper contributes to the literature by yielding some insights into how to benchmark websites in order to improve their e-performance based on perspectives of both customers and experts.

  13. Rethinking trust.

    Science.gov (United States)

    Kramer, Roderick M

    2009-06-01

    Will we ever learn? We'd barely recovered from Enron and WorldCom before we faced the subprime mortgage meltdown and more scandals that shook our trust in businesspeople. Which raises the question: Do we trust too much? In this article, Stanford professor and social psychologist Kramer explores the reasons we trust so easily--and, often, so unwisely. He explains that genetics and childhood learning make us predisposed to trust and that it's been a good survival mechanism. That said, our willingness to trust makes us vulnerable. Our sense of trust kicks in on remarkably simple cues, such as when people look like us or are part of our social group. We also rely on third parties to verify the character of others, sometimes to our detriment (as the victims of Bernard Madoff learned). Add in our illusions of invulnerability and our tendencies to see what we want to see and to overestimate our own judgment, and the bottom line is that we're often easily fooled. We need to develop tempered trust. For those who trust too much, that means reading cues better; for the distrustful, it means developing more receptive behaviors. Everyone should start with small acts of trust that encourage reciprocity and build up. Having a hedge against potential abuses also helps. Hollywood scriptwriters, for instance, register their treatments with the Writers Guild of America to prevent their ideas from being stolen by the executives they pitch. To attract the right relationships, people must strongly signal their own honesty, proactively allay concerns, and, if their trust is abused, retaliate. Trusting individuals in certain roles, which essentially means trusting the system that selects and trains them, also works but isn't foolproof. And don't count on due diligence alone for protection; constant vigilance is needed to make sure the landscape hasn't changed.

  14. Religious architecture: anthropological perspectives

    NARCIS (Netherlands)

    Verkaaik, O.

    2013-01-01

    Religious Architecture: Anthropological Perspectives develops an anthropological perspective on modern religious architecture, including mosques, churches and synagogues. Borrowing from a range of theoretical perspectives on space-making and material religion, this volume looks at how religious

  15. An Exploratory Study of Religion and Trust in Ghana

    Science.gov (United States)

    Addai, Isaac; Opoku-Agyeman, Chris; Ghartey, Helen Tekyiwa

    2013-01-01

    Based on individual-level data from 2008 Afro-barometer survey, this study explores the relationship between religion (religious affiliation and religious importance) and trust (interpersonal and institutional) among Ghanaians. Employing hierarchical multiple regression technique, our analyses reveal a positive relationship between religious…

  16. Trust matters

    DEFF Research Database (Denmark)

    Østergaard, Lise Rosendal

    2015-01-01

    This article makes a contribution to the debate about health service utilisation and the role of trust in fostering demand for health services in sub-Saharan Africa. It is framed as a narrative literature review based on a thematic analysis of nine empirical, qualitative studies. For the purposes...... of this article trust is defined as a voluntary course of action, which involves the optimistic expectation that the trustee will do no harm to the trustor and is increasingly perceived as an important influence on health system functioning. The article looks at trust issues in interpersonal, intergroup...... and institutional situations. The findings of the review point to four elements that are important for trust to develop in health sector relationships: the sensitive use of discretionary power by health workers, perceived empathy by patients of the health workers, the quality of medical care and workplace...

  17. Religious Coping in a Religious Minority Group

    DEFF Research Database (Denmark)

    Viftrup, Dorte Toudal; Hvidt, Niels Christian; Buus, Niels

    2017-01-01

    Religious coping in Denmark has primarily been studied among the Danish majority with whom religious practice is limited. The aim of this study is to explore a small sample of Danish Pentecostals’ experiences of religious coping. The study includes semi-structured interviews with eighteen Danish...... Pentecostals facing a psychological crisis. Qualitative methods are applied for generating and analyzing the data material. The theme of religious individualism ran through the participants’ talk of religious coping in relation to fellow believers, reading the Bible, and personal experiences of God. Religious...... individualism was characterized by: A lived expectation of having one’s specific individual needs met through one’s religiosity. The findings from this study show that having specific individual needs met was central for the religious faith of the participants. They used both individualistic and institutional...

  18. Religious diversity and pluralism

    DEFF Research Database (Denmark)

    Ahlin, Lars; Borup, Jørn; Fibiger, Marianne Qvortrup

    2012-01-01

    . Religious diversity has grown in Denmark with the arrival of new immigrant groups and with new forms and interpretations of traditional religious and spiritual traditions. More importantly, the relations and interactions between religious groups -- the hallmarks of religious pluralism -- are still incipient...

  19. Meaning in Life: One Link in the Chain from Religiousness to Well-Being

    Science.gov (United States)

    Steger, Michael F.; Frazier, Patricia

    2005-01-01

    Meaning in life has been identified as a potential mediator of the link between religiousness and psychological health. The authors tested this hypothesis in 2 studies, using multiple methods and measures of religiousness and well-being. In the studies, meaning in life mediated the relation between religiousness and life satisfaction (Study 1A),…

  20. Trust at Work: A Study on Faith and Trust of Protestant Entrepreneurs in China

    Directory of Open Access Journals (Sweden)

    Joy K. C. Tong

    2016-12-01

    Full Text Available There is much talk about the trust crisis in China and the possible role of religion in rebuilding China’s moral order. This study is an attempt to examine religion’s impact on the emerging market economy in China, focusing on trust in business relations that might be generated by the Christian faith. Based on 43 in-depth interviews with Christian entrepreneurs in China, our study shows that the majority of our respondents tend to be: (1 more willing to be trustworthy after becoming Christians; (2 trusting people who share their faith more than others; (3 perceiving religious persons, regardless of what that religion is, as more trustworthy than the non-religious. Our study shows that religiosity is used by many Christian entrepreneurs as a category to guide their decision-making and that it is significant in stimulating and maintaining trust in and from others.

  1. GENERAL CHARACTERISTICS OF RELIGIOUS TOURISM IN CROATIA

    Directory of Open Access Journals (Sweden)

    Eddy Rot

    2014-06-01

    Full Text Available Croatia has a rich sacral (tangible and intangible heritage, which undoubtedly has great cultural value, and part of the religious heritage has been included in the World Heritage List of UNESCO. The fact is, however, that, except when it comes to top attractions, churches as tourist facilities, are poorly attended and do not get almost no direct tourism income.. In this paper, after the introductory explanations of basic terms related to religious tourism and pilgrimage, we explore the basic features of religious tourism in Croatia, both on tourist attractions, as well as on the tourist demand. It also presents the results of empirical research on the socio-demographic profile of the author, the role of religion in the life of pilgrims and the satisfaction of the visitors to the Shrine of Mary of Bistrica in 2013 among 50 pilgrims in Marija Bistrica. The main objective is to determine how the pilgrims perceived the tourism offer in religious tourism.

  2. Does Religiosity Promote or Discourage Social Trust?

    DEFF Research Database (Denmark)

    Berggren, Niclas; Bjørnskov, Christian

    We look at the effect of religiosity on social trust, defined as the share of a population that thinks that people in general can be trusted. This is important since social trust is related to many desired outcomes, such as growth, education, democratic stability and subjective well...... countries and the U.S. states, measuring religiosity by the share of the population that answers yes to the question "Is religion an important part of your daily life?". Our empirical results, making use of regression analysis whereby we control for other possible determinants of social trust and, by using......-being. The effect of religiosity is theoretically unclear: while all major religions call for behaving well to others, religious groups may primarily trust people in their own groups and distrust others, as well as cause division in the broader population. We make use of new data from the Gallup World Poll for 105...

  3. Can we trust robots?

    NARCIS (Netherlands)

    Coeckelbergh, Mark

    2011-01-01

    Can we trust robots? Responding to the literature on trust and e-trust, this paper asks if the question of trust is applicable to robots, discusses different approaches to trust, and analyses some preconditions for trust. In the course of the paper a phenomenological-social approach to trust is

  4. Employee and customer satisfaction in healthcare.

    Science.gov (United States)

    Jackson, Todd; Wood, Ben D

    2010-01-01

    There were multiple factors identified in a literature review that have a relationship to customer satisfaction, customer loyalty, employee satisfaction, and links between employee and customer satisfaction. Some of the factors identified were communication, wait times, perceived value, trust, dissatisfaction with management, changes in the workplace, vision,and fun at work. Managers must identify these topics to ensure customer satisfaction, customer loyalty,and employee satisfaction which will ultimately have a positive impact on their organizations.

  5. Religiousness, religious doubt, and death anxiety.

    Science.gov (United States)

    Henrie, James; Patrick, Julie Hicks

    2014-01-01

    Terror Management Theory (TMT) (Greenberg, Pyszczynski, & Solomon, 1986) suggests that culturally-provided worldviews (e.g., religion) may protect individuals from experiencing death anxiety, and several studies have supported this position. However, if one's worldview can offer protection, doubts concerning one's worldview could undermine this protection. The current study investigated whether age, gender, religiousness, and religious doubt were associated with death anxiety. Using data from 635 younger, middle-aged, and older adults, a structural equation model with age, gender, religiousness, and religious doubt predicting death anxiety was tested. The model had a good fit (chi2 (76) = 193.467, p religiousness was inversely associated with death anxiety, while religious doubt was positively associated with death anxiety.

  6. An Exploration of the Associations Among Multiple Aspects of Religiousness, Body Image, Eating Pathology, and Appearance Investment.

    Science.gov (United States)

    Goulet, Carol; Henrie, James; Szymanski, Lynda

    2017-04-01

    The purpose of this study was to investigate the influence of positive and negative aspects of religiousness on eating pathology, body satisfaction, and appearance investment beyond previously established variables (age, BMI, exercise frequency, weight stability, and self-esteem). Data collected from 168 adult females at a Catholic-affiliated university were analyzed using hierarchical linear regressions. As expected, some religiousness variables (spirituality and seeing one's body as having sacred qualities) were associated with eating pathology, body satisfaction, and appearance investment in potentially beneficial ways, and others (negative interaction with one's religious community) were associated in potentially harmful ways. Interestingly, greater religious meaning, or the importance of religion in one's life, was associated with greater eating pathology, and some variables (religious coping, participation in and support from one's religious community) expected to be associated with greater body satisfaction were unrelated. Results are discussed in terms of mechanisms through which the aspects of religiousness may influence body satisfaction, appearance investment, and eating pathology.

  7. Religious Tourism - a Finnish Perspective

    OpenAIRE

    Nieminen, Katri

    2012-01-01

    This thesis deals with religious tourism. The objectives of this study are firstly to understand what religious tourism is, who the tourists attracted to religious tourism are, what the destinations and motives for religious holidays are and what the future of religious tourism looks like. This study is limited to dealing with Christian religious tourism. There is a survey made to find out firstly how religious tourism is understood and what the important destinations for religious touri...

  8. Trusted Domain

    DEFF Research Database (Denmark)

    Hjorth, Theis Solberg; Torbensen, Rune

    2012-01-01

    remote access via IP-based devices such as smartphones. The Trusted Domain platform fits existing legacy technologies by managing their interoperability and access controls, and it seeks to avoid the security issues of relying on third-party servers outside the home. It is a distributed system...... of wireless standards, limited resources of embedded systems, etc. Taking these challenges into account, we present a Trusted Domain home automation platform, which dynamically and securely connects heterogeneous networks of Short-Range Wireless devices via simple non-expert user. interactions, and allows......In the digital age of home automation and with the proliferation of mobile Internet access, the intelligent home and its devices should be accessible at any time from anywhere. There are many challenges such as security, privacy, ease of configuration, incompatible legacy devices, a wealth...

  9. Trusted Objects

    International Nuclear Information System (INIS)

    CAMPBELL, PHILIP L.; PIERSON, LYNDON G.; WITZKE, EDWARD L.

    1999-01-01

    In the world of computers a trusted object is a collection of possibly-sensitive data and programs that can be allowed to reside and execute on a computer, even on an adversary's machine. Beyond the scope of one computer we believe that network-based agents in high-consequence and highly reliable applications will depend on this approach, and that the basis for such objects is what we call ''faithful execution.''

  10. Understanding religious behavior.

    Science.gov (United States)

    Levin, S

    1979-01-01

    The attached (to mother) fetus-infant finds his religious expression in Buddhism. The attached (to group) juvenile finds his religious expression in Judaism and other tribalisms. The attached (to spouse) adult finds his religious expression in agnosticism and secularism. Attached phases are placid and of progressively decreasing emotional intensity. The three detaching phases are hurtful and hence soteriological, and are also of progressively decreasing emotional intensity. The toddler-young child finds his religious expression in Christianity, the adolescent in atheism and/or Marxism, and the aged, sick or dying plucks at any religious or secular aid.

  11. THE GORONTALO RELIGIOUS COURT JUDGES RESPONSE TOWARD THEIR ABSOLUTE COMPETENCE IN RESOLVING SHARIAH ECONOMY DISPUTES

    Directory of Open Access Journals (Sweden)

    Andi Mardiana

    2015-06-01

    Full Text Available Post the first amendment of Religious Courts Bill that provides wider authority toward Religious Courts in investigate and decide Islamic economics disputes has responses, whether support or pessimistic, especially among Religious Court judges themselves. This paper examines the Gorontalo Religious Courts judges response about their authority in resolve Shariah economy disputes. This paper is a qualitative descriptive research and the data was collected using observation, interviews and document reviews. The finding of this study revealed that the Gorontalo Religious Courts judges response well to trust laws in handling disputes Shariah economy. In other words, in principle, they are ready to handle disputes Islamic economics. Readiness, such as: the handling disputes Shariah economy is Religious Courts judges authorities and it is a professional responsibility as a judge; Religious Courts formed a special judge to handle falling out or cases of Shariah economy, and Religious Courts judges provides knowledge of Shariah economy without trainings or workshops.

  12. Varieties of Religious Pluralism

    Directory of Open Access Journals (Sweden)

    Olusegun Noah Olawoyin

    2015-12-01

    Full Text Available Religious Pluralism is one of many forms of pluralism in contemporary globalised world.  Some others include ethnic pluralism, value pluralism, doctrinal pluralism, ethical pluralism, political pluralism.  Religious pluralism is, however, one of the most important in contemporary society, considering globalization and the role of religions in many conflicts.  It has its root in poltitical liberalism. Religious pluralism is a hot debate in social sciences and in Theology and Religious Studies. This paper argues that religious pluralism, which is an acceptance of plurality as normative, is not a monolithic theory. The different religious context in which it is being discussed, the different disciplinary and philosophical influences resulted in various and even contradictory types.  However, this paper is a ‘mapping’ of the contour of contemporary discussions.  Critically reviewing relevant literature, two major theories of religious pluralism were identified: identist and differential/complementary.  Each of these also has subdivision.

  13. Religiousness is positively associated with quality of life of ALS caregivers.

    Science.gov (United States)

    Calvo, Andrea; Moglia, Cristina; Ilardi, Antonio; Cammarosano, Stefania; Gallo, Sara; Canosa, Antonio; Mastro, Enza; Montuschi, Anna; Chiò, Adriano

    2011-05-01

    It has been repeatedly shown that religiousness and spirituality have positive effects on quality of life (QoL) and outcome in ALS patients. here are, however, very few data on the impact of religiousness/spirituality on ALS caregivers. We determined the impact of religiousness on caregivers and its correlation with quality of life, depression and anxiety. A total of 75 consecutive ALS patients and their informal caregivers were interviewed using tests evaluating religiousness, depression, anxiety, quality of life and satisfaction with life. Results showed that there was a significant correlation between patients and caregivers' public and total religiousness. Caregivers' private religiousness was related to their age and education level, while their public religiousness was related only to their education level. Caregivers' quality of life was related to their private religiousness and satisfaction with life with their total religiousness. We conclude that religiousness is positively associated with ALS caregivers' quality of life and satisfaction with life, in a measure similar to that observed in ALS patients. Health care professionals caring for ALS patients should consider that the needs of the caregivers include religious/spiritual concerns.

  14. Conflicts among human values and trust in institutions.

    Science.gov (United States)

    Devos, Thierry; Spini, Dario; Schwartz, Shalom H

    2002-12-01

    Institutions contribute to maintaining social order and stability in society. At the same time, they restrain the freedom of individuals. Based on the theory of value structure and content (Schwartz, 1992), we hypothesized about the relations of people's trust in institutions to their value priorities. More precisely, we predicted and found that the level of trust in various institutions correlated positively with values that stress stability, protection, and preservation of traditional practices, and negatively with values that emphasize independent thought and action and favour change. In addition, we demonstrated that groups defined on the basis of religious affiliation or political orientation exhibited contrasting value priorities on the same bipolar dimension. Moreover, differences in value priorities accounted for the fact that religious individuals and right-wing supporters expressed more trust in institutions than non-religious individuals and left-wing supporters.

  15. Equilibrium Trust

    OpenAIRE

    Luca Anderlini; Daniele Terlizzese

    2009-01-01

    We build a simple model of trust as an equilibrium phenomenon, departing from standard "selfish" preferences in a minimal way. Agents who are on the receiving end of an other to transact can choose whether to cheat and take away the entire surplus, taking into account a "cost of cheating." The latter has an idiosyncratic component (an agent's type), and a socially determined one. The smaller the mass of agents who cheat, the larger the cost of cheating suffered by those who cheat. Depending o...

  16. Trusting the state, trusting each other?

    DEFF Research Database (Denmark)

    Sønderskov, Kim Mannemar; Dinesen, Peter Thisted

    2016-01-01

    Trust in state institutions is a prominent explanation of social trust. However, previous—mainly cross-sectional—analyses provide limited causal evidence regarding the relationship between institutional trust and social trust and it is thus essentially unknown whether an observed relationship...... reflects reverse causality (social trust forming institutional trust), or both forms of trust reflecting deep-seated dispositions (common confounding). Against the backdrop of the shortcomings of previous cross-sectional analyses, this paper utilizes two Danish panel surveys containing measures of both...... types of trust for the same individuals surveyed at multiple points in time over a long time-span (up to 18 years) to address the potentially reverse and/or spurious relationship. Using individual fixed effects and cross-lagged panel models, the results provide strong evidence of trust in state...

  17. Learning to Trust

    NARCIS (Netherlands)

    Nooteboom, B.

    2005-01-01

    Trust is full of puzzle and paradox.Trust is both rational and emotional. Trust can go beyond calculative self-interest, but has its limits.People may want to trust, while they may also feel threatened by it.If trust is not in place prior to a relationship, on the basis of institutions, prior

  18. Job satisfaction among Iranian hospital-based practicing nurses: examining the influence of self-expectation, social interaction and organisational situations.

    Science.gov (United States)

    Ravari, Ali; Bazargan, Mohsen; Vanaki, Zohre; Mirzaei, Tayebe

    2012-05-01

    The influence of self-expectation, social interaction, and organisational situation on job satisfaction among nurses is examined. Understanding determinants and correlates of job satisfaction are important factors that help to reduce the problem of nurse attrition. Utilizing the Hybrid Model of concept development, job satisfaction was examined in three phases: (1) the theoretical phase, a working definition and the dimensions of job satisfaction were established; (2) the fieldwork phase, a qualitative semi-structured interview was employed to capture participants' perceptions of the concept; and (3) the analytical phase, the experiences of nurses were evaluated using the conceptual model. The results indicate that personal beliefs, rather than social interaction or organisational situation, constitute the core of job satisfaction. Despite the variety of dissatisfaction factors rooted in social interaction and organisational situation, participants achieved the highest job satisfaction when trusting in self-value systems and the spiritual value of their job objectives. Intervention is needed to increase organisational and professional support for nurses. However, highlighting the sacred and spiritual value of the nursing profession, which is rooted in religious values and culture, provides additional reinforcement for enhancing the job satisfaction among this segment of health care providers. © 2011 Blackwell Publishing Ltd.

  19. Cancer patients' trust in their physician-a review

    NARCIS (Netherlands)

    Hillen, M.A.; de Haes, J.C.J.M.; Smets, E.M.A.

    2011-01-01

    Objective: Patient's trust in their physician is crucial for desirable treatment outcomes such as satisfaction and adherence. In oncology, trust is possibly even more essential, due to the life-threatening nature of cancer. A review was undertaken of the current knowledge of the conceptualization,

  20. Religious Architecture : Anthropological Perspectives

    OpenAIRE

    2013-01-01

    Religious Architecture: Anthropological Perspectives develops an anthropological perspective on modern religious architecture, including mosques, churches and synagogues. Borrowing from a range of theoretical perspectives on space-making and material religion, this volume looks at how religious buildings take their place in opposition to the secular surroundings, how they, as evocations of the sublime, help believers to move beyond the boundaries of modern subjectivity, and how they, in their...

  1. Trust us Trust Thorp Campaign

    International Nuclear Information System (INIS)

    Kane, John

    1995-01-01

    The history of the nuclear industry in the UK has been dominated by Sellafield reprocessing site in west Cumbria. The site, formerly owned by the United Kingdom Atomic Energy Authority was transferred to the newly-formed British Nuclear Fuels plc in 1971. Although trade union representation existed at Sellafield before the emergence of BNFL, it is only after this date that collective trade union activity began to emerge. In 1977, after a long running dispute with management about the issue of radiation dose uptake, the workforce went on strike, forcing the management to question their previous 'need to know' attitude and to improve industrial relations. In 1984, it was recognised that the lobbying influence of trade unions within politics, and especially the Labour party could be used to greater effect to challenge potentially -damaging influence of anti-nuclear campaigners. The National Campaign for the Nuclear Industry (NCNI) was born, combining nine industrial and non-industrial trade unions within the nuclear industry. Its task during the last ten years has been to put forward the interests of its members collectively and to secure the, role of nuclear power. within a balanced energy policy in the political arena. In dome so, it has gained a credible voice within both the trade union movement and the Labour party. The new Thermal Oxide Reprocessing Plant (THORP) received strong support from the NCNI during its construction and commissioning phases. When it became clear that the anti-nuclear lobby had gained the upper hand and were beginning to seriously delay the necessary legal instruments required to start the plant, the power of collective action was once again recognised, and the TRUST US campaign was born. The campaign was run and organised by a clerks committee and fronted by the Trade Unions at Sellafield., and turned out to be one of the most successful] trade union campaigns in recent history. The first task involved getting, the entire workforce on

  2. Assessing Trust and Effectiveness in Virtual Teams: Latent Growth Curve and Latent Change Score Models

    Directory of Open Access Journals (Sweden)

    Michael D. Coovert

    2017-08-01

    Full Text Available Trust plays a central role in the effectiveness of work groups and teams. This is the case for both face-to-face and virtual teams. Yet little is known about the development of trust in virtual teams. We examined cognitive and affective trust and their relationship to team effectiveness as reflected through satisfaction with one’s team and task performance. Latent growth curve analysis reveals both trust types start at a significant level with individual differences in that initial level. Cognitive trust follows a linear growth pattern while affective trust is overall non-linear, but becomes linear once established. Latent change score models are utilized to examine change in trust and also its relationship with satisfaction with the team and team performance. In examining only change in trust and its relationship to satisfaction there appears to be a straightforward influence of trust on satisfaction and satisfaction on trust. However, when incorporated into a bivariate coupling latent change model the dynamics of the relationship are revealed. A similar pattern holds for trust and task performance; however, in the bivariate coupling change model a more parsimonious representation is preferred.

  3. A Religious Media Revolution?

    DEFF Research Database (Denmark)

    Skovgaard-Petersen, Jakob

    2016-01-01

    This article is a preliminary survey of the media usage of Sunni religious actors during the Syrian conflict. It traces the adoption of new media by religious actors, and analyses the kind of authority these actors have sought to embody, whether regime supporting, oppositional or jihadist...

  4. Religious intolerance and Euroscepticism

    NARCIS (Netherlands)

    Hobolt, S.B.; van der Brug, W.; de Vreese, C.H.; Boomgaarden, H.G.; Hinrichsen, M.C.

    2011-01-01

    Research on Euroscepticism focuses increasingly on the role of group identities: national identities and attitudes towards multiculturalism. Yet hardly any attention has been paid to the way in which religious intolerance shapes Euroscepticism. We argue that religious intolerance influences not only

  5. Origins of Religiousness

    DEFF Research Database (Denmark)

    Bentzen, Jeanet Sinding

    Across 800 regions of the World, this research shows that people are more religious when living in regions that are more frequently razed by natural disasters. This is in line with psychological theory stressing that religious people tend to cope with adverse life events by seeking comfort in the...

  6. Religious faith and psychosocial adaptation among stroke patients in Kuwait: a mixed method study.

    Science.gov (United States)

    Omu, Onutobor; Al-Obaidi, Saud; Reynolds, Frances

    2014-04-01

    Religious faith is central to life for Muslim patients in Kuwait, so it may influence adaptation and rehabilitation. This study explored quantitative associations among religious faith, self-efficacy, and life satisfaction in 40 female stroke patients and explored the influence of religion within stroke rehabilitation through qualitative interviews with 12 health professionals. The quantitative measure of religious faith did not relate to life satisfaction or self-efficacy in stroke patients. However, the health professionals described religious coping as influencing adaptation post-stroke. Fatalistic beliefs were thought to have mixed influences on rehabilitation. Measuring religious faith among Muslims through a standardized scale is debated. The qualitative accounts suggest that religious beliefs need to be acknowledged in stroke rehabilitation in Kuwait.

  7. The Comparison and Relationship between Religious Orientation and Practical Commitment to Religious Beliefs with Marital Adjustment in Seminary Scholars and University Students

    Directory of Open Access Journals (Sweden)

    رویا رسولی

    2015-04-01

    Full Text Available Spirituality and faith are powerful aspects of human experience. So, it is important to consider the relation between faith, beliefs, and marriage. The purpose of this study was to compare the relationship between religious orientation and practical commitment to religious beliefs with marital adjustment among seminary scholars and Yazd university students. Research sample consists 200 subjects including 50 student couples and 50 couples of seminary scholars collected via available sampling method from Yazd University and seminary scholars. Research instruments included: 1 Religious Orientation Scale 2 Test of Practical Commitment to Religious Beliefs, and 3 Dyadic Adjustment Scale. Correlation analyses showed that a relationship between religious orientation and marital adjustment. Marital adjustment has positive correlation with religiosity and negatively associated with unconstructed religiosity. Also there was a relationship between practical commitments to religious beliefs with marital adjustment in the groups. Relationship between practical commitments to religious beliefs with marital adjustment was higher than relationship between religious orientation and marital adjustment. the results of independent t-test analysis, showed signifycant differences between university students and seminary scholars in terms of religious orientation, practical commitent to religious beliefs and marital adjustment. Also, practical commitment to religious beliefs, marital adjustment and religious orientation in seminary schoolars were higher than students. Marital adjustment in seminary scholars was higher than students due to marital satisfaction because religious persons have faith beliefs. We conclude that faith beliefs impact marital satisfaction, marital adjustment conflict solving, and forgiveness. Negative beliefs about divorce and the believe that god supports marriage, may explain the relationship between commitment to religious beliefs and

  8. Parental Divorce, Parental Religious Characteristics, and Religious Outcomes in Adulthood.

    Science.gov (United States)

    Uecker, Jeremy E; Ellison, Christopher G

    2012-12-01

    Parental divorce has been linked to religious outcomes in adulthood. Previous research has not adequately accounted for parental religious characteristics or subsequent family context, namely whether one's custodial parent remarries. Using pooled data from three waves of the General Social Survey, we examine the relationships among parental divorce, subsequent family structure, and religiosity in adulthood. Growing up in a single-parent family-but not a stepparent family-is positively associated with religious disaffiliation and religious switching and negatively associated with regular religious attendance. Accounting for parental religious characteristics, however, explains sizable proportions of these relationships. Accounting for parental religious affiliation and attendance, growing up with a single parent does not significantly affect religious attendance. Parental religiosity also moderates the relationship between growing up with a single parent and religious attendance: being raised in a single-parent home has a negative effect on religious attendance among adults who had two religiously involved parents.

  9. Trust in Scientific Publishing

    NARCIS (Netherlands)

    Hummels, Harry; Roosendaal, Hans E.

    2001-01-01

    Trust is an important phenomenon to reduce organisational complexity and uncertainty. In the literature many types of trust are distinguished. An important framework to understand the variety and development of trust in organisations is provided by Zucker. She distinguishes three types of trust:

  10. Trust and Leadership

    DEFF Research Database (Denmark)

    Bordum, Anders

    2005-01-01

    The concept and phenomenon of trust and its relation to leadership has recently come into focus. What role does trust play? Can trust be created strategically? Questions like these are often raised. How we conceive of and conceptualize trust is not as often discussed. Among those conceptualizations...... flexibility of form for example, the idea that one with leadership tools can consciously bring forth trust. In the conclusion, the question about trust communication is addressed. In this section I argue that trust is positively value-laden, becausesincerity is a functional and pragmatic condition...

  11. Balancing Trust and Control

    DEFF Research Database (Denmark)

    Jagd, Søren

    This paper focuses on the leadership challenge of balancing trust and control. The relation between trust and control has for a long time been a puzzling issue for management researchers. In the paper I first show that there has been a dramatic change in the way the relation between trust...... and control has been conceptualized in trust research. While the relation between trust and control earlier was conceptualized as a more or less stable balance between trust and control, more recent research conceptualizes the relation between trust and control more as a dynamical process that involves...... an ongoing process of balancing the relation between trust and control. Second, taking the departure in the recent conceptualization of the balance between trust and control as an interactive process I discuss the challenges for management in handling this more subtle balancing of trust and control...

  12. Homeschooling and religious fundamentalism

    Directory of Open Access Journals (Sweden)

    Robert Kunzman

    2010-10-01

    Full Text Available This article considers the relationship between homeschooling and religious fundamentalism by focusing on their intersection in the philosophies and practices of conservative Christian homeschoolers in the United States. Homeschooling provides an ideal educational setting to support several core fundamentalist principles: resistance to contemporary culture; suspicion of institutional authority and professional expertise; parental control and centrality of the family; and interweaving of faith and academics. It is important to recognize, however, that fundamentalism exists on a continuum; conservative religious homeschoolers resist liberal democratic values to varying degrees, and efforts to foster dialogue and accommodation with religious homeschoolers can ultimately help strengthen the broader civic fabric.

  13. Homegrown religious radicalization

    DEFF Research Database (Denmark)

    Khawaja, Iram

    It has been reported that a growing number of youngsters from Western Europe are engaging in conflicts motivated by religious and political conflicts in the Middle East. This paper explores the reasons behind this seemingly religious radicalization from the point of view of the youngsters...... youngsters and parents of youngsters who have chosen a radicalized path in life. The paper will shed light on how the sense of and yearning for belonging and recognition have to be taken into account in our understanding of homegrown religious radicalization...

  14. Trust in vehicle technology

    OpenAIRE

    Walker, Guy, H.; Stanton, Neville, A.; Salmon, Paul

    2016-01-01

    Driver trust has potentially important implications for how vehicle technology is used and interacted with. In this paper it will be seen how driver trust functions and how it can be understood and manipulated by insightful vehicle design. It will review the theoretical literature to define steps that can be taken establish trust in vehicle technology in the first place, maintain trust in the long term, and even re-establish trust that has been lost along the way. The implication throughout i...

  15. The role of emotions and trust in service recovery in business-to-consumer electronic commerce

    OpenAIRE

    Chaparro Pelaez, Jose Julian; Hernández García, Ángel; Urueña López, Alberto

    2015-01-01

    This study proposes a service recovery model to describe how cumulative satisfaction, loyalty and word-of-mouth are affected by complaints. The model is based on the role of positive and negative emotions in satisfaction with service recovery processes, with trust acting as a mediator of the relationship between satisfaction with service recovery and cumulative satisfaction, and between positive and negative emotions, satisfaction with service recovery and loyalty. The sample for this study c...

  16. Building trust

    International Nuclear Information System (INIS)

    Lewis, Meriel

    1995-01-01

    'Activate' is the energy magazine for secondary schools and is part of the Education Programme which is managed on behalf of the British Nuclear Industry Forum by AEA Technology. activate is the flagship communication device between the British Nuclear Industry Forum's Education Programme and secondary schools in the UK. It was developed from a previous publication, Nuclear Bulletin. There is a need for the nuclear industry to build trust with teachers and students in the UK, where for a long time, everything that the industry has said, written or printed has been disregarded by school teachers as propaganda. Over the last few years the industry has put in a great deal of effort to position itself as a provider of educationally sound and socially acceptable information. 'Activate' was an evolution of this idea and there was a hole in the market for a lively, activity and article based magazine that could be used in the classroom. The target audience is principally teachers of science, mathematics and geography, but also includes teachers of art,, English and history with students of between 11 and 18. The results were very positive in that teachers appreciated the colourful and lively nature of activate and they felt that it provided information and opinions in an un biased and non-propagandist way. Their comments about layout, number of activities style of presentation were taken into account and during the summer of 1994 activate was remodelled ready for re launch in September. The feedback so far is good with more teachers signing up every week to receive their own free copy

  17. Religiousness and religious coping in a secular society

    DEFF Research Database (Denmark)

    Hvidtjørn, Dorte; Hjelmborg, Jacob; Skytthe, Axel

    2014-01-01

    Women are found to be more religious than men and more likely to use religious coping. Only few studies have explored religious gender differences in more secular societies. This population-based study comprised 3,000 Danish men and women (response rate 45 %) between 20 and 40 years of age....... Information about demographics, religiousness and religious coping was obtained through a web-based questionnaire. We organized religiousness in the three dimensions: Cognition, Practice and Importance, and we assessed religious coping using the brief RCOPE questionnaire. We found substantial gender...... differences in both religiousness and religious coping. Nearly, 60 % of the women believed in some sort of spirit or in God compared to 40 % of the men. Generally, both men and women scored low on the RCOPE scale. However, for respondents reporting high levels of religiousness, the proportion of men who...

  18. A Religious Worldview: Protecting One's Meaning System Through Religious Prejudice.

    Science.gov (United States)

    Goplen, Joanna; Plant, E Ashby

    2015-11-01

    For some people, religion strongly influences their worldviews. We propose that religious outgroups threaten the foundational beliefs of people with strong religious worldviews (RWVs) by endorsing alternative belief systems and that this threat contributes to religious prejudice. To examine these ideas, we developed a measure of RWV strength and assessed the role of RWV threat in religious prejudice. Across five studies, strength of RWV was related to religious prejudice, including derogation and denial of alternative religious viewpoints, as well as support for suppressing, avoiding, and even aggressing against religious outgroups. These responses were strongest toward religious outgroups whose worldviews were the most different, and therefore most threatening. Mediational analyses revealed that strong RWV people expressed heightened prejudice because of the worldview threat posed by religious outgroup members. These findings indicate that the avoidance and subjugation of religious outgroups can serve as a worldview protection strategy for some people. © 2015 by the Society for Personality and Social Psychology, Inc.

  19. Religious and Sacred Poetry

    OpenAIRE

    2014-01-01

    Czasopismo poświęcone poezji religijnej i sakralnej, edukacji, religii, kulturze i wychowaniu. The Periodical is dedicated to religious poetry and sacred poetry, education, religion, culture and upbringing.

  20. Religiousness and mental health: a review

    Directory of Open Access Journals (Sweden)

    Moreira-Almeida Alexander

    2006-01-01

    Full Text Available OBJECTIVE: The relationship between religiosity and mental health has been a perennial source of controversy. This paper reviews the scientific evidence available for the relationship between religion and mental health. METHOD: The authors present the main studies and conclusions of a larger systematic review of 850 studies on the religion-mental health relationship published during the 20th Century identified through several databases. The present paper also includes an update on the papers published since 2000, including researches performed in Brazil and a brief historical and methodological background. DISCUSSION: The majority of well-conducted studies found that higher levels of religious involvement are positively associated with indicators of psychological well-being (life satisfaction, happiness, positive affect, and higher morale and with less depression, suicidal thoughts and behavior, drug/alcohol use/abuse. Usually the positive impact of religious involvement on mental health is more robust among people under stressful circumstances (the elderly, and those with disability and medical illness. Theoretical pathways of the religiousness-mental health connection and clinical implications of these findings are also discussed. CONCLUSIONS: There is evidence that religious involvement is usually associated with better mental health. We need to improve our understanding of the mediating factors of this association and its use in clinical practice.

  1. Religiousness and mental health: a review.

    Science.gov (United States)

    Moreira-Almeida, Alexander; Neto, Francisco Lotufo; Koenig, Harold G

    2006-09-01

    The relationship between religiosity and mental health has been a perennial source of controversy. This paper reviews the scientific evidence available for the relationship between religion and mental health. The authors present the main studies and conclusions of a larger systematic review of 850 studies on the religion-mental health relationship published during the 20th Century identified through several databases. The present paper also includes an update on the papers published since 2000, including researches performed in Brazil and a brief historical and methodological background. The majority of well-conducted studies found that higher levels of religious involvement are positively associated with indicators of psychological well-being (life satisfaction, happiness, positive affect, and higher morale) and with less depression, suicidal thoughts and behavior, drug/alcohol use/abuse. Usually the positive impact of religious involvement on mental health is more robust among people under stressful circumstances (the elderly, and those with disability and medical illness). Theoretical pathways of the religiousness-mental health connection and clinical implications of these findings are also discussed. There is evidence that religious involvement is usually associated with better mental health. We need to improve our understanding of the mediating factors of this association and its use in clinical practice.

  2. Spousal Religiosity, Religious Bonding, and Pornography Consumption.

    Science.gov (United States)

    Perry, Samuel L

    2017-02-01

    Religiosity and pornography use are often closely connected. Relatively few studies, however, have examined how this religion-pornography connection plays out within the context of committed romantic relationships. Moreover, virtually all studies of religion and pornography use conceptualize religiosity as a quality intrinsic to the person that typically reduces pornography viewing. Focusing on married Americans, this study shifted the focus to consider whether the religiosity of one's spouse relates to one's own pornography viewing and under what circumstances. Analyses of the nationally representative Portraits of American Life Study (N = 1026) revealed that spousal religiosity was strongly and negatively related to participants viewing pornography, controlling for participants' own religious or sociodemographic characteristics or sexual satisfaction. This relationship held whether spousal religiosity was measured with participants' evaluations of their spouses' religiosity or spouses' self-reported religiosity. The association between spousal religiosity and pornography use was also moderated by participants' religious service attendance, gender, and age. Considering mechanisms, the association between spousal religiosity and pornography use was mediated by frequent participation in religious bonding activities as a couple, suggesting that spousal religiosity may decrease pornography viewing among married Americans by promoting greater religious intimacy and unity between the couple, consequently decreasing one's interest or opportunities to view pornography.

  3. On European Religious Literature

    Institute of Scientific and Technical Information of China (English)

    张丽娟

    2016-01-01

    Since ancient time,literature has being a hot topic that scholars concern.Latin religious literature is the mainstream of medieval literature.This paper analyzes medieval literature from three aspects which are the religious cultural background,main characteristics and achievements.What’s more,the thesis summarizes its influence to literature afterwards,and provides suggestion to the contemporary literature in China.

  4. Religious fundamentalism and conflict

    OpenAIRE

    Muzaffer Ercan Yılmaz

    2006-01-01

    This study provides an analytical discussion for the issue of religious fundamentalism and itsrelevance to conflict, in its broader sense. It is stressed that religious fundamentalism manifests itself in twoways: nonviolent intolerance and violent intolerance. The sources of both types of intolerance and theirconnection to conflict are addressed and discussed in detail. Further research is also suggested on conditionsconnecting religion to nonviolent intolerance so as to cope with the problem...

  5. The emotional and attitudinal consequences of religious hypocrisy: experimental evidence using a cognitive dissonance paradigm.

    Science.gov (United States)

    Yousaf, Omar; Gobet, Fernand

    2013-01-01

    We explored the emotional and attitudinal consequences of personal attitude-behavior discrepancies using a religious version of the hypocrisy paradigm. We induced cognitive dissonance in participants (n = 206) by making them feel hypocritical for advocating certain religious behaviors that they had not recently engaged in to their own satisfaction. In Experiment 1, this resulted in higher levels of self-reported guilt and shame compared to the control condition. Experiment 2 further showed that a religious self-affirmation task eliminated the guilt and shame. In Experiment 3, participants boosted their religious attitudes as a result of dissonance, and both religious and non-religious self-affirmation tasks eliminated this effect. The findings provide evidence that dissonance induced through religious hypocrisy can result in guilt and shame as well as an attitude bolstering effect, as opposed to the attitude reconciliation effect that is prevalent in previous dissonance research.

  6. Calculativeness and trust

    DEFF Research Database (Denmark)

    Frederiksen, Morten

    2014-01-01

    Williamson’s characterisation of calculativeness as inimical to trust contradicts most sociological trust research. However, a similar argument is found within trust phenomenology. This paper re-investigates Williamson’s argument from the perspective of Løgstrup’s phenomenological theory of trust....... Contrary to Williamson, however, Løgstrup’s contention is that trust, not calculativeness, is the default attitude and only when suspicion is awoken does trust falter. The paper argues that while Williamson’s distinction between calculativeness and trust is supported by phenomenology, the analysis needs...... to take actual subjective experience into consideration. It points out that, first, Løgstrup places trust alongside calculativeness as a different mode of engaging in social interaction, rather conceiving of trust as a state or the outcome of a decision-making process. Secondly, the analysis must take...

  7. Dimensions of trust

    DEFF Research Database (Denmark)

    Frederiksen, Morten

    2012-01-01

    Georg Simmel is the seminal author on trust within sociology, but though inspired by Simmel, subsequent studies of intersubjective trust have failed to address Simmel’s suggestion that trust is as differentiated as the social relations of which it is part. Rather, trust has been studied within...... limited sets of exchange or work relations. This article revisits Simmel’s concept of trust as social form in order to investigate this differentiation. From an interview study, the differentiation and limits of trust are analysed within different types of social relations. Trust is found to vary greatly...... in scope and mode influenced by the intersecting dimensions of relations, objects and situations. Furthermore, trust exists between an outer threshold of expected deceit and an inner threshold of confident reliance. The findings from the qualitative study contribute new knowledge on the diversity of trust...

  8. Patient-physician trust among adults of rural Tamil Nadu: a community-based survey.

    Science.gov (United States)

    Baidya, M; Gopichandran, V; Kosalram, K

    2014-01-01

    Trust is the acceptance of a vulnerable situation in which the truster believes that the trustee will act in the truster's best interests. The cornerstone of the patient-physician relationship is "trust". Despite the intensity and importance of trust relationship of patients toward their physician, the phenomenon is rarely studied in developing countries. Our study aimed to explore the concept of patient-physician trust among adults of rural Tamil Nadu to assess the factors affecting patient-physician trust relationship and patient satisfaction. A cross-sectional descriptive household survey was carried out on 112 individuals selected by a multistage random sampling method. Men and women aged above 40 years who have visited a health care service at least once during the last 5 years were included in the study. Thom et al's modification of the Anderson and Dedrick Physician Trust scale was used to measure patient trust in physician. Trust is a one-dimensional construct in the surveyed population as revealed by an exploratory factor analysis which extracted one component explaining 50% of the overall variance. Trust influences patient's self-reported satisfaction (β coefficient of 0.048; P Trust in physicians seems to not depend on any of the assessed factors and largely seems to be implicit in the physician-patient relationship. Trust in physician is associated with patient satisfaction. Further studies are needed to assess trust in physicians in developing country settings.

  9. Overview of royalty trusts

    International Nuclear Information System (INIS)

    Panarites, P.

    1996-01-01

    The nature of royalty trusts as a means of financing exploration, development, production, and refining of oil sand and heavy oil to produce competitively marketable petroleum products, was reviewed. Attributes of the two distinct classes of royalty trusts - reflexive class and the fundamental class royalty trusts - and the considerations underlying each one, were summarized. The overall conclusion was that the future performance of conventional oil and gas royalty trusts (reflexive class) will depend heavily on interest rate levels and management's ability to complete acquisitions financed with new trust unit issues. Fundamental class royalty trusts also offer long term pure exposure to the underlying business, in addition to yield

  10. Looking for Trust

    DEFF Research Database (Denmark)

    Bøge, Ask Risom; Lauritsen, Peter

    Trust and surveillance are often seen as opposites. Trust is regularly characterized as the glue that holds society together, while surveillance is seen as corrosive. However, in Scandinavia high levels of trust and surveillance coexist. It is therefore interesting to investigate...... if there is a connection between these phenomena and ask what is the role of trust in the spread of surveillance in Scandinavia? The aim of this paper is: 1) to investigate the role of trust in the history of the Danish DNA database and 2) to experiment with Actor-Network-Theory (ANT) as an ap-proach in studies of trust....

  11. The role of brand trust in male customers' relationship to luxury brands.

    Science.gov (United States)

    Hur, Won-Moo; Kim, Minsung; Kim, Hanna

    2014-04-01

    This study examined the role of brand trust in customers' luxury brand consumption behavior. Perceived value and brand satisfaction were presented within a framework as antecedents of brand trust, while brand loyalty and brand risk were presented as consequences. A face-to-face survey was administered to a sample (N = 400) of men between 25 and 54 years of age who had purchased luxury brand and non-luxury brand suits within the previous three months. The results showed the greater the hedonic value on brand satisfaction, the greater the influence of brand satisfaction on brand trust, and the greater was the effect of brand trust on brand loyalty for luxury brands as compared with non-luxury brands. Similar patterns are identified between luxury and non-luxury brands for the positive relationship between utilitarian value and brand satisfaction and the negative relationship between brand trust and brand risk.

  12. Trust arguments

    International Nuclear Information System (INIS)

    Gelman, S.M.

    1995-01-01

    cycle has a complex of general machine building technologies which permit, if necessary, to organize in a very short period, production of non-traditional articles and avoid limitation of working places. This is well proved by the experience of 'Elemash', where in connection with the decrease of demand for nuclear fuel after the accident in Chernobyl, different products are now produced, equipment for dairy industry, tubular, heating elements, hard-alloy tooling for metal cutting and mining industries, a variety of domestic appliances. This peculiar 'conversion' permitted not only preserve the staff but provide employment of youth. We concentrate our attention on one more social side of activity of our enterprise, more of a few in the town having stable interior and exterior market for its products; this is very important in the period of newly-born market economy in Russia. Annual turnover of 'Elemash', only for export of nuclear fuel, is more tan 200 million dollars. It is natural that the majority of this sum comes as taxes to the municipal budget, where it is used for developing social infrastructure of the town (culture, port, health protection education, i.e. for the welfare of the population). Evaluating te general reaction of the population and public, which was discovered as a result of communicating in the Centre with thousands of inhabitants of the town we can state that it is quite favourable and our task is to strengthen the trust to the enterprise in the future. (author)

  13. Religiosity, Social Support, and Life Satisfaction among Elderly Korean Immigrants

    Science.gov (United States)

    Park, Jisung; Roh, Soonhee; Yeo, Younsook

    2012-01-01

    Purpose: The present study tested Smith's (2003. Theorizing religious effects among American adolescents. "Journal for the Scientific Study of Religion, 42", 17-30. doi:10.1111/1468-5906.t01-1-00158) theory of religious effects to explore the relationship of religiosity, social support, and life satisfaction among elderly Korean…

  14. Balancing Trust and Control

    DEFF Research Database (Denmark)

    Jagd, Søren

    2010-01-01

    of balancing trust and control becomes an issue that deserve ongoing attention. This paper adds to the discussion on the relation between trust and control by showing that the process perspective reframes the problem of balancing trust and control. More generally, by demonstrating the importance of the process......The purpose of this paper is to show that conceptualizing trust and control as interactively related processes, as opposed to more static conceptualizations of the two concepts and the relations between them, adds importantly towards understanding the challenges involved in balancing of trust...... on trust and control made the problem of finding a balance between trust and control a once and for all decision the process perspective introduced here implies that balancing trust and control is an ongoing process of balancing and rebalancing. The implication for management is that the problem...

  15. Religious Influence on Older Americans' Sexual Lives: A Nationally-Representative Profile.

    Science.gov (United States)

    Iveniuk, James; O'Muircheartaigh, Colm; Cagney, Kathleen A

    2016-01-01

    This study investigated the relationship between religious influence and sexual expression in older Americans, with specific attention to gender. Using the National Social Life, Health, and Aging Project, a nationally-representative survey of older adults, we created a composite measure of religious influence on sexual expression using Latent Class Analysis. We found more variability within denominations than between in terms of membership in the high-influence class; this indicated that religious influence on sexual expression was diverse within faiths. We show that religious influence was associated with higher self-reported satisfaction with frequency of sex, as well as higher physical and emotional satisfaction with sex, but only for men. Men were also significantly more likely than women to report that they would only have sex with a person they love. These results persisted in the presence of controls for demographic characteristics, religious affiliation, church attendance, intrinsic religiosity, political ideology, and functional health.

  16. Religious influence on older Americans’ sexual lives: A nationally-representative profile

    Science.gov (United States)

    Iveniuk, James; O’Muircheartaigh, Colm

    2017-01-01

    This study investigates the relationship between religious influence and sexual expression in older Americans, with specific attention to gender. Using the National Social Life, Health and Aging Project, a nationally-representative survey of older adults, we create a composite measure of religious influence on sexual expression using Latent Class Analysis. We find more variability within denominations than between in terms of membership in the high-influence class; this indicates that religious influence on sexual expression is diverse within faiths. We show that religious influence is associated with higher self-reported satisfaction with frequency of sex, as well as higher physical and emotional satisfaction with sex, but only for men. Men are also significantly more likely than women to report that they would only have sex with a person they love. These results persisted in the presence of controls for demographic characteristics, religious affiliation, church attendance, intrinsic religiosity, political ideology, and functional health. PMID:26063533

  17. Religious Orientation, Endorser Credibility, and the Portrayal of Female Nurses by the Media.

    Science.gov (United States)

    Lin, Chyong-Ling; Yeh, Jin-Tsann; Wu, Mong-Chun; Lee, Wei-Chung

    2015-10-01

    Medical consumption and media culture in Taiwan contain clear religious elements. It is common for people to believe that medicine is a supernatural treatment and to rely on thoughts of unseen power instead of rational consciousness. Religious-influenced patriarchy, seen in cultural gender roles, significantly influences religious adherents and degrades women as being part of a secondary class in society. As a contradictory tradition, women, in comparison to men, are considered best at undertaking certain jobs that require careful, detailed thought (such as nurses). Nursing and other occupations requiring a high degree of professionalism by women contradict the past religious-based concept of "ignorance is a woman's virtue." This study aims to probe female imagery in eastern and western Taiwan and explores whether religious culture and practice influences people's cognition of female nurses in advertising. The constructs are analyzed through structural equation modeling. Results reveal that religious followers do not necessarily trust female nurses more just because they are portrayed as professional medical specialists. Most consumers reflect this negative cognition through purchase intentions of products. For example, in comparing portrayals of attractiveness with portrayals of professionalism, attractiveness results in a better advertising effect. People with intrinsic or extrinsic religious orientation have gradually lowered their negative impressions of women; however, religious followers still more strongly insist on women's secondary position. Attractive female nurses are more likely judged as reliable, and this may be transferred to trust in their professional medical skills.

  18. Reliable Design Versus Trust

    Science.gov (United States)

    Berg, Melanie; LaBel, Kenneth A.

    2016-01-01

    This presentation focuses on reliability and trust for the users portion of the FPGA design flow. It is assumed that the manufacturer prior to hand-off to the user tests FPGA internal components. The objective is to present the challenges of creating reliable and trusted designs. The following will be addressed: What makes a design vulnerable to functional flaws (reliability) or attackers (trust)? What are the challenges for verifying a reliable design versus a trusted design?

  19. Fording Canadian Coal Trust

    Energy Technology Data Exchange (ETDEWEB)

    Popowich, J.; Millos, R. [Elk Valley Coal Corporation, Calgary, AB (Canada)

    2004-07-01

    This is the first of five slide/overhead presentations presented at the Fording Canadian Coal Trust and Tech Cominco Ltd. investor day and mine tour. The Fording Canadian Coal Trust is described. The Trust's assets comprise six Elk Valley metallurgical coal mines and six wollastonite operations (in the NYCO Group). Trust structure, corporate responsibility, organizational structure, reserves and resources, management philosophy, operating strategies, steel market dynamics, coal market, production expansion, sales and distribution are outlined. 15 figs., 5 tabs.

  20. Trust and controlling

    OpenAIRE

    Bieńkowska Agnieszka; Zabłocka-Kluczka Anna

    2016-01-01

    The purpose of this study is to discuss the trust within and towards an organisation in the context of implementation of controlling therein. In this context the essence of trust and its importance in organisation management was presented, as well as trust in the contemporary management methods and concepts. Controlling as a trust-building factor inside an organisation was pointed out. Especially controlling and control were described. Moreover management by considering deviations in controll...

  1. Trust Drives Internet Use

    DEFF Research Database (Denmark)

    Ljunge, Jan Martin

    This paper estimates the effect of trust on internet use by studying the general population as well as second generation immigrants in 29 European countries with ancestry in 87 nations. There is a significant positive effect of trust on internet use. The positive trust effect is not universal...

  2. The productivity of trust

    DEFF Research Database (Denmark)

    Bjørnskov, Christian; Méon, Pierre-Guillaume

    This paper returns to one of the early questions of the literature on social trust, whether trust affects total factor productivity (TFP). Using both development and growth accounting, we find strong evidence of a causal effect of trust on the level and growth of TFP. Using a three-stage least...

  3. Trust Management V

    DEFF Research Database (Denmark)

    2011-01-01

    from 42 submissions. The papers feature both theoretical research and real-world case studies from academia, business and government focusing on areas such as: trust models, social and behavioral aspects of trust, trust in networks, mobile systems and cloud computation, privacy, reputation systems...

  4. Managing Religious Conflicts in Nigeria: The Inter-Religious ...

    African Journals Online (AJOL)

    2015-05-29

    May 29, 2015 ... pay special attention to this challenge by putting in place innovative structures ... mediation strategy in terms of religious conflict management, prevention ..... Peace Moves towards Resolving Religious Conflicts in Nigeria.

  5. An intervention to increase patients' trust in their physicians. Stanford Trust Study Physician Group.

    Science.gov (United States)

    Thom, D H; Bloch, D A; Segal, E S

    1999-02-01

    To investigate the effect of a one-day workshop in which physicians were taught trust-building behaviors on their patients' levels of trust and on outcomes of care. In 1994, the study recruited 20 community-based family physicians and enrolled 412 consecutive adult patients from those physicians' practices. Ten of the physicians (the intervention group) were randomly assigned to receive a one-day training course in building and maintaining patients' trust. Outcomes were patients' trust in their physicians, patients' and physicians' satisfaction with the office visit, continuity in the patient-physician relationship, patients' adherence to their treatment plans, and the numbers of diagnostic tests and referrals. Physicians and patients in the intervention and control groups were similar in demographic and other data. There was no significant difference in any outcome. Although their overall ratings were not statistically significantly different, the patients of physicians in the intervention group reported more positive physician behaviors than did the patients of physicians in the control group. The trust-building workshop had no measurable effect on patients' trust or on outcomes hypothesized to be related to trust.

  6. The basis of veterinary verdicts in religious signs and narratives

    Directory of Open Access Journals (Sweden)

    M Harasi

    2010-08-01

    Nowadays, due to progress in different techniques of treatment, disease prevention, surgery and implication of various facilities in veterinary sciences and today's incidental problems, and considering the determining role of veterinary sciences in providing social health of society and also securing crude different livestock products dimensions, slaughter and various infected problems in slaughter-house and … more and more it seems that one could not be certain and assured or it should have asked religions problems for explanation of the new dimensions, for assuring the consumers to their healthy and hygienic livestock and attracting sufficient trust from point view of religious law. In this study, in addition to research in koranic resources, religious traditions and narratives the opinions of grand religious imitation references in the point of new topic problems will be sought.

  7. [Crises of trust].

    Science.gov (United States)

    Chen, Thai-Form; Tseng, Hsing-Chau

    2006-02-01

    Extensive media coverage is warning of a crisis of trust that has emerged as a serious issue in our society. This article explores the meaning of "crisis," concepts of crisis management, mechanisms for building trust, and the underlying significance of trust and distrust. Evidence is adduced to testify to the erosion of trust and factors in our society that reflect the potential for crises of trust. Organizational decision makers, including hospital managers, are urged to identify and reflect upon weaknesses in their organizations in order that remedial action can be taken to preempt such crises.

  8. Social Trust and Fractionalization:

    DEFF Research Database (Denmark)

    Bjørnskov, Christian

    2008-01-01

    This paper takes a closer look at the importance of fractionalization for the creation of social trust. It first argues that the determinants of trust can be divided into two categories: those affecting individuals' trust radii and those affecting social polarization. A series of estimates using...... a much larger country sample than in previous literature confirms that fractionalization in the form of income inequality and political diversity adversely affects social trust while ethnic diversity does not. However, these effects differ systematically across countries, questioning standard...... interpretations of the influence of fractionalization on trust....

  9. Babad Banyumas Wirjaatmadjan: Magical-Religious Values in Banyumas Society

    Directory of Open Access Journals (Sweden)

    Ali Ma'ruf

    2018-04-01

    Full Text Available This research explains the describing of magical-religious values in Banyumas society that contain in Babad Banyumas Wirjaatmajan. Banyumas society as one part of Javanese has trust to something that magical. A Belief system or religion in Javanese has a connection that related to the ancestors. Trust to Magical power in the Banyumas society that grows until now. Words or ancestral discourse are claimed important by Java and Banyumas society that still uphold the traditional values.  Traditional values in Java and Banyumas society always identified with something magical. This research tries to give the knowledge about custom, habit, and the mindset of Banyumas and Javanese society to the magical-religious values that grow in the society through Babad Banyumas Wirjaatmadjan. Magical-Religious values in the research are taken from an ancestral discourse of Banyumas are Raden Baribin, Adipati Wargautama I, and Joko Kaiman that written in Babad Banyumas Wirjaatmadjan. Magical-Religious in Banyumas society, they are pepali of Sabtu Pahing, pepali of eat white cucumber, pepali persecute partridge that all of that is the command of Banyumas society ancestors.

  10. Relationship between Trust, Distributed Leadership and Job Performance in Health Care Context

    DEFF Research Database (Denmark)

    Jain, Ajay K.; Günzel-Jensen, Franziska

    2014-01-01

    satisfaction mediates the relationship between vertical trust and distributed leadership, and further distributed leadership had a positive impact on job performance. Furthermore, the results also showed that job satisfaction had a positively significant impact on distributed leadership and employees......´ performance. Moreover, distributed leadership has affected employees´ performance positively and it carries the impact of job satisfaction on performance. Implications: The study showed that trust and job satisfaction are important triggers of DL. Furthermore, results are also interesting because literature......Purpose: This study aims at investigating the effect of vertical trust on distributed leadership and performance as mediated by job satisfaction, and further to see the role of DL in carrying out the effect of satisfaction on employees´ performance. Design: Grounded in literature on organizational...

  11. Positive effects of Religious and Spiritual Coping on Bereavement

    Directory of Open Access Journals (Sweden)

    Laura Yoffe

    2015-09-01

    Full Text Available Antonovsky (1987 coined the term “salutogenesis” in opposition to “pathogenesis”, with the intention to point out to cientific researchers ways and mechanisms that could promote health, well -being and life satisfaction. The area of the Psychology of Religion and Spirituality began both in Europe and in the United States at the beginning of the twenth century. The research done in this field -since the last two decades- has focused on the relationships between religion, spirituality and health; and on the ways in which religious people cope with negative life events. We could think this area as a complementary one to the Positive Psychology; as both share certain common points of view about health, coping and well-being. In the field of the Psychology of Religion and Spirituality, Pargament and Koenig (1997 used the term “coping” -coined by Lazarus and Folkman (1986- referring to different styles of “religious coping” as “ways and mechanism by which religious people apply their religious beliefs and behaviours to prevent and /or moderate negative consequences of stressful life events, in order to solve their problems as well”. Each religion promotes ways to overcome negative life events, such as the death of loved ones. By using faith, prayers, meditations, religious rituals and beliefs about life, death and afterlife, religious persons try to cope with their grief and enhance positive feelings of emotional ,mental and spiritual well-being. Clergy of different religions are trained in religious practices, knowledge and skills to provide social support to those ones who face pain and loss. Religious groups can provide different types of emotional, practical, intelectual and spiritual support that can help diminish feelings of loneliness and grief. Being and feeling part of a religious community can promote ways to reconect to life and positive feelings that can help to overcome the grief of the death of loved ones and make

  12. Religious Education and Socialization

    Science.gov (United States)

    Vermeer, Paul

    2010-01-01

    This article considers Religious Education (RE) from the perspective of socialization theory. After clarifying the concept of socialization, an understanding of socialization processes, requiring the simultaneous development of both a personal and a social identity, is linked with RE. The development of both a personal and a social identity calls…

  13. Fearing religious satire

    DEFF Research Database (Denmark)

    Brink, Dennis Meyhoff

    2015-01-01

    The article examines the history of the fear of religious satire in modern Europe. The article argues that this fear primarily concerns the potential dissolution of 'the social bond of society' or 'the moral and social order'. From the 17th Century until today, censorship measures and blasphemy l...

  14. Religie, Bijbel en geweld

    African Journals Online (AJOL)

    p1243322

    belangrijke rol speelt als inspiratiebron van geweld. • Tegelijkertijd is het duidelijk dat religie, zowel binnen het christendom als daarbuiten, als een belangrijke bemiddelende en helende factor functioneert, die mensen helpt met ervaringen van geweld om te gaan. Wat de Bijbel aangaat is er voor deze punten duidelijk een ...

  15. Religious Fundamentalism/Religious Modernism: Conceptual Adversaries or Ambivalent Phenomena?

    Directory of Open Access Journals (Sweden)

    D. GOLOVUSHKIN

    2015-02-01

    Full Text Available Both religious modernism and religious fundamentalism appeared as problems in academic and theological literature at the beginning of the 20th century. They came about as the result of the dynamic development of modernistic ideology in Russia, the United States, Western Europe and the Islamic world. Today, the concepts of religious modernism and religious fundamentalism are widely used to describe religious processes and phenomena which are the result of interaction between religion (as a dynamic spiritual and social subsystem and society - as a social system experiencing evolution. The concept of religious modernism is traditionally associated with religious renewal, the contemporary world, and innovation. Fundamentalism, on the contrary, is an ideological commitment to the “roots and origins” of religion. Under the aegis of fundamentalism, any religious idea, value or concept has a right to exist. Religious Studies, during the course of time and the production of ever new material, encountered a serious theoretic-methodological problem: How can various religious movements and religious traditions be organized into groups since some of them combine elements of religious modernism and of religious fundamentalism? Already at the end of the nineteen-eighties, the well-established view defining “fundamentalism-modernism” as contrary positions had to be rethought. Studies dating from the nineteen-nineties and the beginning of the new millennium concentrated on noting the social origins and the political character of these phenomena. They demonstrated that neither fundamentalism nor modernism present the whole picture. The lines dividing them are so blurred, that they become confl uent. Consequently, the author concludes that religious fundamentalism and religious modernism are ambivalent phenomena, which can, on occasion, interact with each other.

  16. Counselor Responsiveness to Client Religiousness.

    Science.gov (United States)

    Kelly, Eugene W., Jr.

    1990-01-01

    Presents eight categories of client attitudes toward religion and suggests opportunities for religiously oriented counselor responses. Uses four categories to describes how religion may be associated with specific client issues. Contends that an informed appreciation of clients' religiousness and the religious dimensions of many client issues can…

  17. Örgütlerde Gelişim Kültürü ve Algılanan Örgütsel Desteğin İş Tatmini ve İş Performansına Etkisi: Güvenin Aracılık Rolü(The Effect of Development Culture and Perceived Organizational Support to The Job Satisfaction and Job Performance: The Mediating Role of Trust

    Directory of Open Access Journals (Sweden)

    İrfan AKKOÇ

    2012-01-01

    Full Text Available Increasing the job performance of the workers is one of the most critical success factors for the manager of the recent times who want to have a sustainable competitiveness. There are a lot of factors which have increasing effect on job performance of workers. Optimising and clarifying of these factors will help the managers to solve this problem. The development culture, perceived organizational support, job satisfaction and trust factors which are thought to have mediating factor on job satisfaction are held in this study. The aim of the study is the modelling of the job performance increasing factors that are important for the managers. It was seen that the development culture and perceived organizational support have affected the job satisfaction and job performance with a positive and significant way. Additionally the trust has a partially mediating role on the development culture and perceived organizational support over both job performance and job satistfation of the workers. Of all these variables, the best structural equation modeling was made by path analysis and some suggestions were made for the managers.

  18. Patient satisfaction

    Directory of Open Access Journals (Sweden)

    Bhanu Prakash

    2010-01-01

    Full Text Available Patient satisfaction is an important and commonly used indicator for measuring the quality in health care. Patient satisfaction affects clinical outcomes, patient retention, and medical malpractice claims. It affects the timely, efficient, and patient-centered delivery of quality health care. Patient satisfaction is thus a proxy but a very effective indicator to measure the success of doctors and hospitals. This article discusses as to how to ensure patient satisfaction in dermatological practice.

  19. Job satisfaction

    OpenAIRE

    PODROUŽKOVÁ, Lucie

    2013-01-01

    Bachelor thesis deals with job satisfaction. It is often given to a context with the attitude to work which is very much connected to job satisfaction. Thesis summarises all the pieces of information about job satisfacion, factors that affect it negatively and positively, interconnection of work satisfaction and work motivation, work behaviour and performance of workers, relationship of a man and work and at last general job satisfaction and its individual aspects. In the thesis I shortly pay...

  20. Patient satisfaction.

    Science.gov (United States)

    Prakash, Bhanu

    2010-09-01

    Patient satisfaction is an important and commonly used indicator for measuring the quality in health care. Patient satisfaction affects clinical outcomes, patient retention, and medical malpractice claims. It affects the timely, efficient, and patient-centered delivery of quality health care. Patient satisfaction is thus a proxy but a very effective indicator to measure the success of doctors and hospitals. This article discusses as to how to ensure patient satisfaction in dermatological practice.

  1. Theoretical Investigation of Trust in Small and Medium Sized Enterprises

    Directory of Open Access Journals (Sweden)

    Valentinas Navickas

    2014-06-01

    Full Text Available The hectic pace of competition pushes the sector of small and medium enterprise to adopt sophisticated marketing ideas. In this context, customers are becoming more and more selective. However, expansion possibilities are burdened by the great variety of limitations. The current study paper aims to investigate the academic perception of trust which is treated as competitive advantage for small and medium enterprises. The object of the article is trust in small and medium enterprises. It has three objectives: to analyse small and medium enterprise characteristics through the academic perspective; to consider trust from the theoretical point of view; and to present the models that centre their attention on the trust as a construct that enhances customer satisfaction. Regarding the novelty of the current study, it brings a novel approach on a great variety of collected understandings of trust and puts an important foundation for future theory and practice investigations.

  2. PENGARUH DARI IDENTITY TERHADAP BRAND VALUE, SATISFCATION, TRUST AND BRAND LOYALTY

    Directory of Open Access Journals (Sweden)

    Rahmania Asmoningsih

    2016-08-01

    Full Text Available The purpose of this study was to analyze the influence of brand identity on brand value, customer satisfaction and brand trust and the influence of brand value and customer satisfaction on brand trust and its impact on brand loyalty. Respondents in this study is the beauty clinic customers in Jakarta which consists of 112 respondent . Structural Equation Modeling (SEM with AMOS version 16 used in this study for data analysis . Results of the testing showed that the brand identity has a positive influence on brand value and brand trust, and customer satisfaction and brand value has a positive influence on brand trust that subsequently will have positive influence on brand loyalty. The results also showed that the brand identity does not have an influence on customer satisfaction

  3. Customer satisfaction as a mediator between causes (trust and communication) and the outcome (customer loyalty) in business-to-business relationship marketing in the South African cement manufacturing industry

    OpenAIRE

    Phineas Mbango; Maxwell A. Phiri

    2015-01-01

    Customer loyalty has become more relevant in the cement industry since the unbundling of the cartel system in 1994, the entrance of new competitors into the market and the effect of globalization. This study’s literature review reveals that there is limited published research in the Cement Industry, particularly in South Africa, which deals with customer loyalty management. The major objective of the study was to test satisfaction as a mediator between causes and outcome, the causes being tru...

  4. Terrorism, Trust and Tourism

    DEFF Research Database (Denmark)

    Jensen, Susanne; Svendsen, Gert Tinggaard

    2017-01-01

    How does terrorism affect social trust and tourism? The rising number of terrorist attacks in Western Europe has caused safety problems not only for local citizens but also for tourists. In fact, terrorists challenge the formal violence monopoly of the state thus creating a sense of anarchy...... and distrust. Social trust is about trusting strangers, so when less predictable behaviour occurs in, a given country, people become more careful as they tend to trust most other people less. An interesting case for future research is Scandinavia as the level of terrorism is still low and, at the same time......, Scandinavia can record most social trust in the world meaning a competitive advantage when attracting tourists. Arguably, a double dividend is created from fighting terrorism, namely more social trust accumulated and more tourists attracted. Future research should therefore try to further test our model...

  5. Trust in Strategic Alliances

    DEFF Research Database (Denmark)

    Nielsen, Bo

    2011-01-01

    This article examines the dynamic and multi-dimensional nature of trust in strategic alliances. Adopting a co-evolutionary approach, I developed a framework to show how trust, conceptualised in different forms, plays distinct roles at various evolutionary stages of the alliance relationship....... Emphasising the multi-dimensional and dynamic role of trust, the framework illustrates how initial levels of a particular type of trust may co-evolve with the alliance and influence subsequent phases of the relationship – either on its own or in combination with other types or dimensions of trust....... The theoretical distinction between trust as antecedent, moderator and outcome during the evolution of the alliance relationship leads to research questions that may guide future empirical research....

  6. Trust and Influence

    Science.gov (United States)

    2013-03-06

    the behavior or attitudes of others). LIST SUB-AREAS IN PORTFOLIO: Science of Reliance • Trust in Autonomous Systems/ Autonomy – identify the...error •Humans have trust biases (Lyons & Stokes, 2012) •Little is known about how human trust principles apply to autonomy /robotics...for the model in western context (Colquitt et al., 2007) • Some evidence that benevolence is favored by collectivist culture (Branzei et al., 2007

  7. Governance, Trust, and Taxes

    OpenAIRE

    Schrøter Joensen, Juanna; Weihe, Guðrið

    2013-01-01

    This paper examines the role of social capital (trust) vis-à-vis the propensity of a country to be a tax haven. The empirical analysis corroborates that better governed countries have a higher ceteris paribus probability to be tax havens. However, social capital counteracts the effect of governance quality. This effect is so strong that the partial effect of governance quality is reversed for countries with the trust index in the top quartile – making these high trust countries le...

  8. Trust and Social Commerce

    OpenAIRE

    Julia Y. Lee

    2016-01-01

    Internet commerce has transformed the marketing of goods and services. The separation between point of sale and seller, and the presence of geographically dispersed sellers who do not engage in repeated transactions with the same customers challenge traditional mechanisms for building the trust required for commercial exchanges. In this changing environment, legal rules and institutions play a diminished role in building trust. Instead, new systems and methods are emerging to foster trust in ...

  9. Suspicion, Trust, and Automation

    Science.gov (United States)

    2017-01-08

    Pool (IPIP; Goldberg et al., 2006; 87). A sample item is “I trust others.” Each propensity to trust item was assessed on a 7-point scale from 1...1754-6 Goldberg , L. R., Johnson, J. A., Eber, H. W., Hogan, R., Ashton, M. C., Cloninger, C. R., & Gough, H. C. (2006). The International...trust decision. When examining software inspections, Porter, et al. [6] identified one of the causes of variation in the outcome of the inspection

  10. RELIGIOUS IDENTIFICATION AND SOCIAL DISTANCE BETWEEN RELIGIOUS GROUPS IN YOGYAKARTA

    Directory of Open Access Journals (Sweden)

    Cahyo Pamungkas

    2016-01-01

    Full Text Available This paper explains how political, religious, and economic changes in Yogyakarta affect the formation of religious identity and social distance between different religious groups. The strengthening of religious identity in this area took place in the period of the Diponegoro War (1825-1830 when religious issues were used in the mobilization against the Dutch colonialist. Then, the spread of Christianity in Java at the end of 19th led to several tensions between missionaries and several Islamic organizations, but never developed into communal violence. In 1930s, the relation between religious groups remain harmonious due to the development of tolerant culture and pluralism. During the 1980s, the use of religious identity grew both in urban and rural areas in line with social processes of modernization. Da’wat activities on Campus (Lembaga Dakwah Kampus plays important roles in promoting religious life in urban areas. The 1998 political reform marked the rise of religious fundamentalist movements that to a certain degree contributes to social distance between religious groups.

  11. Asymmetrical Religious Commitments?

    DEFF Research Database (Denmark)

    Aktor, Mikael

    2015-01-01

    The starting point of this article is the observation that more scholars of Buddhism seem to be engaged in Buddhist practices than their colleagues in the study of Hinduism are engaged in Hindu practices. It aims to examine this observation more closely and discuss the involved problematics in a ...... that are inherited from the modernization of both religions in their transition to the Western world. How far a religiously engaged scholarship is acceptable or not is finally discussed at the institutional level....

  12. Listening to Religious Music and Mental Health in Later Life.

    Science.gov (United States)

    Bradshaw, Matt; Ellison, Christopher G; Fang, Qijuan; Mueller, Collin

    2015-12-01

    Research has linked several aspects of religion--including service attendance, prayer, meditation, religious coping strategies, congregational support systems, and relations with God, among others--with positive mental health outcomes among older U.S. adults. This study examines a neglected dimension of religious life: listening to religious music. Two waves of nationally representative data on older U.S. adults were analyzed (n = 1,024). Findings suggest that the frequency of listening to religious music is associated with a decrease in death anxiety and increases in life satisfaction, self-esteem, and a sense of control across the 2 waves of data. In addition, the frequency of listening to gospel music (a specific type of religious music) is associated with a decrease in death anxiety and an increase in a sense of control. These associations are similar for blacks and whites, women and men, and low- and high-socioeconomic status individuals. Religion is an important socioemotional resource that has been linked with desirable mental health outcomes among older U.S. adults. This study shows that listening to religious music may promote psychological well-being in later life. Given that religious music is available to most individuals--even those with health problems or physical limitations that might preclude participation in more formal aspects of religious life--it might be a valuable resource for promoting mental health later in the life course. © The Author 2014. Published by Oxford University Press on behalf of The Gerontological Society of America. All rights reserved. For permissions, please e-mail: journals.permissions@oup.com.

  13. A question of trust

    Science.gov (United States)

    2010-04-01

    Trust lies at the heart of modern science. As scientists, we trust that the papers we read are honest and correct as far as the data, results, techniques and theories in them are concerned. We trust that our colleagues and collaborators are acting properly and ethically - and not being devious, secretive or sloppy. But perhaps even more important is the public's trust in science. After all, much research is funded by taxpayers, who, quite rightly, want to know that the work will not harm them and, preferably, do them some good.

  14. Trust in Vaccines: Why It Takes More than Good Faith.

    Science.gov (United States)

    Begg, Norman

    2013-08-12

    This Vaccines issue on "Confidence in Vaccines" provides sound evidence through multiple perspectives of life-saving impacts when vaccination programs are effectively implemented in a population. Yet there remain challenges to achieving this impact, including scientific, medical, manufacturing, policy-related and logistical issues. Additionally, socio-cultural, religious and political agendas can come into play, taking public health hostage and sometimes allowing the circulation of myths regarding vaccination. All of these challenges play a role in public confidence in vaccines and vaccination. What we trust, we embrace. What we do not trust, we do not embrace.

  15. Pengaruh Experiential Marketing Dan Brand Trust Terhadap Kepuasan Konsumen Dan Loyalitas Pelanggan Hotel Grand Jatra Pekanbaru

    OpenAIRE

    Yufizar, Adithya Fajar; Restuti, Sri; Rahayu, Deny Danar

    2017-01-01

    This research aimed to analyze Experiential Marketing, Brand Trust on Customer Satisfaction and Customer Loyalty, research applied on customer Grand Jatra Hotel in Pekanbaru City. The object of this research was Customer Grand Jatra Hotel in Pekanbaru City. This research consists of four variables: the dependent variable, one intervening variable and two independent variables. They are Customer Loyalty(Y2), Customer Satisfaction (Y1), Brand Trust (X2), and Experintial Marketing (X1). This res...

  16. Pengaruh Experiential Marketing Dan Brand Trust Terhadap Kepuasan Pelanggan Dan Loyalitas Pelanggan Hotel Aryaduta Di Pekanbaru

    OpenAIRE

    Putra, Boby Setiawan; ', Jushermi; Rahayu, Deny Danar

    2017-01-01

    This research aimed to analysze Experiential Marketing and Brand Trust on Customer Satisfaction and Customer Loyalty. This research was conducted at the customer Aryaduta Hotel Pekanbaru. Where these customers should have more than one time stay at Hotel Aryaduta Pekanbaru. In this study consists of four variables: the dependent variable, the intervening variable and two independent variables. These variables are Customer Loyalty (Y2), Customer Satisfaction (Y1), Brand Trust (X2), and Experie...

  17. Trust Discovery in Online Communities

    Science.gov (United States)

    Piorkowski, John

    2014-01-01

    This research aims to discover interpersonal trust in online communities. Two novel trust models are built to explain interpersonal trust in online communities drawing theories and models from multiple relevant areas, including organizational trust models, trust in virtual settings, speech act theory, identity theory, and common bond theory. In…

  18. A Matter of Trust

    Science.gov (United States)

    Berg, Jill Harrison; Connolly, Christine; Lee, Abda; Fairley, Emmanuel

    2018-01-01

    Educators at a turnaround school in Boston describe how they built a foundation for achievement gains by building and safeguarding relational trust among staff. The school, Henry Grew Elementary, focused in particular on fostering educators' readiness to trust, clarifying roles, and solidifying routines to support connection and risk-taking.

  19. Trust in regulatory regimes

    NARCIS (Netherlands)

    Six, Frédérique; Verhoest, Koen

    2017-01-01

    Within political and administrative sciences generally, trust as a concept is contested, especially in the field of regulatory governance. This groundbreaking book is the first to systematically explore the role and dynamics of trust within regulatory regimes. Conceptualizing, mapping and analyzing

  20. Being pragmatic about trust

    NARCIS (Netherlands)

    Nickel, P.J.; Faulkner, P.; Simpson, T.

    2017-01-01

    Trust remains an ambiguous and contested concept. A way to help settle some of the disagreements about it is to appeal to an Explanatory Constraint, according to which trust should (a) be explained as the outcome of central concerns or interests of the relevant actors, and (b) explain the emergence

  1. Towards trusted tradelanes

    NARCIS (Netherlands)

    Hulstijn, Joris; Hofman, W.; Zomer, G.; Tan, Yao-Hua; Scholl, H. J.; Glassey, O.; Janssen, M.

    Customs administrations are exploring system-based approaches to regulatory supervision, taking the entire set of controls in a process into account. In addition to Trusted Traders, which are recognized by a certification process, customs are considering to identify so called Trusted Trade Lanes:

  2. Neither Trust nor Distrust

    DEFF Research Database (Denmark)

    Jensen, Tina Gudrun

    2016-01-01

    This article deals with the politicised notions of trust and social cohesion in urban spaces through a focus on practices of everyday relations in a mixed neighbourhood. Quantitative studies maintain that ethnically diverse neighbourhoods lack in trust and solidarity. However, the very meaning an...

  3. The emotional and attitudinal consequences of religious hypocrisy:Experimental evidence using a cognitive dissonance paradigm

    OpenAIRE

    Yousaf, O.; Gobet, F.

    2013-01-01

    We explored the emotional and attitudinal consequences of personal attitude-behavior discrepancies using a religious version of the hypocrisy paradigm. We induced cognitive dissonance in participants (n = 206) by making them feel hypocritical for advocating certain religious behaviors that they had not recently engaged in to their own satisfaction. In Experiment 1, this resulted in higher levels of self-reported guilt and shame compared to the control condition. Experiment 2 further showed th...

  4. Trust and controlling

    Directory of Open Access Journals (Sweden)

    Bieńkowska Agnieszka

    2016-12-01

    Full Text Available The purpose of this study is to discuss the trust within and towards an organisation in the context of implementation of controlling therein. In this context the essence of trust and its importance in organisation management was presented, as well as trust in the contemporary management methods and concepts. Controlling as a trust-building factor inside an organisation was pointed out. Especially controlling and control were described. Moreover management by considering deviations in controlling and the teamwork in controlling were described. The role of controlling in process of trust-building to an organisation was presented. Establishing relations with the environment and systems of measurement of organisation’s achievements were presented, too.

  5. Trust, trustworthiness and health.

    Science.gov (United States)

    Dawson, Angus

    2015-01-01

    Trust is an essential component of good healthcare. If patients trust their physicians, then the relationship between them can be a richer and more meaningful one. The patient is more likely to feel confident and able to disclose symptoms, helping diagnosis and future care. If public health and community workers are trusted, not only is it likely that their work will be easier, in that their actions will be respected and accepted, but their advice will also be sought spontaneously. Trust, can, therefore, be thought of as something that is of benefit to all: healthcare workers, individuals and communities. Trust is, generally, something to be prized and we need to do anything we can to strengthen it.

  6. The Determinants of Trust

    DEFF Research Database (Denmark)

    Bjørnskov, Christian

    , in particular emphasizing the role of social trust. This is in turn defined as the confidence people have that strangers, i.e. fellow citizens on whom they have no specific information, will not take advantage of them (Uslaner, 2002; Bjørnskov, 2006). Using the answers to the World Values Survey question “In...... general, do you think that most people can be trusted?”, the by now quite substantial literature has found that social trust is associated with a set of different macroeconomic outcomes: economic growth, the rule of law and overall quality of governance, corruption, education, the extent of violent crime...... and subjective well-being are all influenced by the propensity of people within any nation to trust each other. The questions are therefore where trust comes from and whether or not it can be affected by public policy. The answers to these questions seem to divide researchers into two camps: the optimists...

  7. Religious meaning and subjective well-being in late life.

    Science.gov (United States)

    Krause, Neal

    2003-05-01

    The purpose of this study is to examine the relationship between religious meaning and subjective well-being. A major emphasis is placed on assessing race differences in the relationship between these constructs. Interviews were conducted with a nationwide sample of older White and older Black adults. Survey items were administered to assess a sense of meaning in life that is derived specifically from religion. Subjective well-being was measured with indices of life satisfaction, self-esteem, and optimism. The findings suggest that older adults who derive a sense of meaning in life from religion tend to have higher levels of life satisfaction, self-esteem, and optimism. The data further reveal that older Black adults are more likely to find meaning in religion than older White adults. In addition, the relationships among religious meaning, life satisfaction, self-esteem, and optimism tend to be stronger for older African Americans persons than older White persons. Researchers have argued for some time that religion may be an important source of resilience for older Black adults, but it is not clear how these beneficial effects arise. The data from this study suggest that religious meaning may be an important factor.

  8. Political liberalism and religious claims

    Science.gov (United States)

    2016-01-01

    This article gives an overview of 4 important lacunae in political liberalism and identifies, in a preliminary fashion, some trends in the literature that can come in for support in filling these blind spots, which prevent political liberalism from a correct assessment of the diverse nature of religious claims. Political liberalism operates with implicit assumptions about religious actors being either ‘liberal’ or ‘fundamentalist’ and ignores a third, in-between group, namely traditionalist religious actors and their claims. After having explained what makes traditionalist religious actors different from liberal and fundamentalist religious actors, the author develops 4 areas in which political liberalism should be pushed further theoretically in order to correctly theorize the challenge which traditional religious actors pose to liberal democracy. These 4 areas (blind spots) are: (1) the context of translation; (2) the politics of exemptions; (3) the multivocality of theology; and (4) the transnational nature of norm-contestation. PMID:28344375

  9. The origins of religious disbelief.

    Science.gov (United States)

    Norenzayan, Ara; Gervais, Will M

    2013-01-01

    Although most people are religious, there are hundreds of millions of religious disbelievers in the world. What is religious disbelief and how does it arise? Recent developments in the scientific study of religious beliefs and behaviors point to the conclusion that religious disbelief arises from multiple interacting pathways, traceable to cognitive, motivational, and cultural learning mechanisms. We identify four such pathways, leading to four distinct forms of atheism, which we term mindblind atheism, apatheism, inCREDulous atheism, and analytic atheism. Religious belief and disbelief share the same underlying pathways and can be explained within a single evolutionary framework that is grounded in both genetic and cultural evolution. Copyright © 2012 Elsevier Ltd. All rights reserved.

  10. The Religious Quest As Transformative Journey: Interspiritual Religious Belonging And The Problem Of Religious Depth

    Directory of Open Access Journals (Sweden)

    McEntee Rory

    2017-11-01

    Full Text Available As scholars and the public grope towards understanding emergent forms of religiosity (multiple-religious belonging, spiritual but not religious, interspirituality, notions of discernment, religious depth, and spiritual practice figure prominently in defining and assessing these forms. Some form of commitment to a particular religious tradition is often considered the most important factor in the discernment of religious depth, while “spiritual but not religious” is often seen as the amorphous searching or the drifting whims of an immature ego. I will argue, however, that failing to take into account the most mature forms of emerging religiosity is bound to miss important developments, just as similar methodologies would for traditional religions. Further, I point out problems with correlating religious depth with belonging to a particular religious tradition, and offer an alternate way to conceive of religious depth. In doing so I develop the concept of the religious quest as transformative journey, allowing for a more capacious understanding of religious consciousness. I then introduce interspiritual religious belonging, contrasting it with certain understandings of “multiple-religious” belonging, and providing mature examples of its embodiment. Finally, utilizing new surveys from Pew and PPRI showing accelerating growth among the “spiritual but not religious” and “religiously unaffiliated”-as well as expanding religious and racial diversity within the United States-I briefly reference potential political ramifications the interspiritual movement might have, and address the importance of developing mature theological perspectives from within it. It is my hope that the Theology Without Walls project can provide academic space for the latter.

  11. Secular Religious Establishment

    DEFF Research Database (Denmark)

    Lægaard, Sune

    2013-01-01

    Secularism as a political doctrine claims that religion and politics should be separated. The compatibility question is whether secularism can accept some forms of religious establishment in the form of institutional linkages between state and organised religion. I argue that the answer...... to the compatibility question is not obvious and requires a systematic analysis of secularism. Based on a distinction between a general concept and specific conceptions of secularism I offer a general structure for conceptions of secularism that incorporates both a) basic values, e.g. political equality and freedom...

  12. Managing Religious Conflicts in Nigeria: The Inter-Religious ...

    African Journals Online (AJOL)

    Nigeria with over 150 million people consists of muslims and christians who live across the country. The religious divide in the country crisscrosses more than 250 ethnic groups as well as deep political divisions that cross religious lines. Over the last decade, numerous 'hotspots' around the country have suffered from ...

  13. Consumer trust to a Web site: moderating effect of attitudes toward online shopping.

    Science.gov (United States)

    San Martín, Sonia; Camarero, Carmen

    2008-10-01

    In this paper, authors suggest a model that reflects the role played by the Web site characteristics and the previous level of satisfaction as determinant factors of trust in the Web site. Also, authors consider the moderating effects of consumers' motives and inhibitors to purchase online. Results show that satisfaction with previous purchases, the Web site security and privacy policies, and service quality are the main determinants of trust. Also, the motives and inhibitors the individuals perceive when buying online determine the type of signals they consider to trust.

  14. Autonomy, Trust, and Respect.

    Science.gov (United States)

    Nys, Thomas

    2016-02-01

    This article seeks to explore and analyze the relationship between autonomy and trust, and to show how these findings could be relevant to medical ethics. First, I will argue that the way in which so-called "relational autonomy theories" tie the notions of autonomy and trust together is not entirely satisfying Then, I will introduce the so-called Encapsulated Interest Account as developed by Russell Hardin. This will bring out the importance of the reasons for trust. What good reasons do we have for trusting someone? I will criticize Hardin's business model as insufficiently robust, especially in the context of health care, and then turn to another source of trust, namely, love. It may seem that trust-through-love is much better suited for the vulnerability that is often involved in health care, but I will also show that it has its own deficiencies. Good health care should therefore pay attention to both models of trust, and I will offer some tentative remarks on how to do this. © The Author 2015. Published by Oxford University Press, on behalf of the Journal of Medicine and Philosophy Inc. All rights reserved. For permissions, please e-mail: journals.permissions@oup.com.

  15. RELIGIOUS RESPONSES TO GLOBALISATION

    Directory of Open Access Journals (Sweden)

    Hatib A. Kadir

    2011-08-01

    Full Text Available Sociological discussion of globalisation is preoccupied with the political, economic, and military dimension of it, with little attention to its religious aspect. This paper attempts to trace the impacts of globalisation on religion and religious responses, the argument of which derives mainly from the so-called “Bridge-Building Program” organised by CRCS & ICRS-UGM in 2008. It argues that though they share a common concern, people of different faiths are at risk of deepening the problems rather than offering solutions in view of their different responses for which we categorise them into different but overlapping categories -ideological, ambivalent, integrative, exclusive, and imitative. It then leads to a more fundamental question of whether interfaith cooperation is possible given those different and sometime opposing responses. [Dalam kajian sosiologi, diskusi mengenai globalisasi kerap kali semata-mata ditinjau dari sisi politik, enonomi dan militer, sementara dimensi agama sering kali dikesampingkan. Artikel ini membahas dampak globalisasi terhadap agama dan respon komunitas agama terhadap globalisasi. Data yang muncul dalam artikel ini diambil dari sebuah workshop berjudul“Bridge- Building Program.” Melalui artikel ini, saya berpendapat bahwa, meskikomunitas agama-agama memiliki keprihatinan yang sama terhadap dampak globalisasi, namun respon mereka cenderung mempertajam persoalan yang diakibatkan globalisasi, ketimbang memberikan solusi. Respon tersebut dalam dikategorikan –meski tidak kaku- dalam: respon ideologis, ambivalen, integratif, ekslusif dan imitatif. Selanjutnya, artikel juga mengulas pada pertanyaan mendasar mengenai apakah kerjasama antar agama mungkin dilakukan menyimak ragam respon yang saling bertentangan tersebut.

  16. The role of organizational trust in safety climate's influence on organizational outcomes.

    Science.gov (United States)

    Kath, Lisa M; Magley, Vicki J; Marmet, Matthew

    2010-09-01

    Based on elements of social exchange theory and other conceptualizations of trust, a model was developed situating organizational trust as a central component to the relationship that safety climate has with organizational outcomes. Specifically, the model specified that two facets of safety climate--upward safety communication and management attitudes toward safety--would be positively related to organizational trust. Increased levels of trust would then predict increased motivation to engage in safe job-related behaviors, increased job satisfaction, and decreased turnover intentions. Another hypothesis investigated whether job safety relevance would moderate the relationship between safety climate and trust. Online survey research was conducted with 599 employees from 97 work groups across a New England grocery store chain. Hierarchical linear modeling indicated support for trust mediating the relationship between safety climate and organizational outcomes; further, the relationship between safety climate and trust was stronger within work groups where safety was more relevant. 2009 Elsevier Ltd. All rights reserved.

  17. Religiousness and health in Europe.

    Science.gov (United States)

    Ahrenfeldt, Linda Juel; Möller, Sören; Andersen-Ranberg, Karen; Vitved, Astrid Roll; Lindahl-Jacobsen, Rune; Hvidt, Niels Christian

    2017-10-01

    Recent research suggests that epidemiological forces in religion and health can have opposed effects. Using longitudinal data of people aged 50+ included in wave 1 (2004-2005) of the Survey of Health, Ageing and Retirement in Europe (SHARE), and followed up through waves 2 (2006-2007), 4 (2011) and 5 (2013), we examined two forms of religious internalization and their association with health. Multivariate logistic regressions were used to examine all associations. Taking part in a religious organization was associated with lower odds of GALI (global activity limitation index) (OR = 0.86, 95% CI 0.75, 0.98) and depressive symptoms 0.80 (95% CI 0.69, 0.93), whereas being religiously educated lowered odds of poor self-rated health (SRH) 0.81 (95% CI 0.70, 0.93) and long-term health problems 0.84 (95% CI 0.74, 0.95). The more religious had lower odds of limitations with activities of daily living 0.76 (95% CI 0.58, 0.99) and depressive symptoms 0.77 (95% CI 0.64, 0.92) than other respondents, and compared to people who only prayed and did not have organizational involvement, they had lower odds of poor SRH 0.71 (95% CI 0.52, 0.97) and depressive symptoms 0.66 (95% CI 0.50, 0.87). Conversely, people who only prayed had higher odds of depressive symptoms than non-religious people 1.46 (95% CI 1.15, 1.86). Our findings suggest two types of religiousness: 1. Restful religiousness (praying, taking part in a religious organization and being religiously educated), which is associated with good health, and 2. Crisis religiousness (praying without other religious activities), which is associated with poor health.

  18. Trust vs. Crisis

    DEFF Research Database (Denmark)

    Mogensen, Kirsten

    2014-01-01

    The three social phenomena -- norms, trust, and crisis -- are in this paper combined into one model that illustrates their function and relationship. Crisis is seen as a reaction to serious violations of expectations that leave people disoriented, insecure about situational norms, and unable...... to judge whom to trust. One logical solution to a crisis is to rebuild a shared understanding of the norms involved in any given context. Banking is used as a case. Central concepts are borrowed from Niklas Luhmann Trust (1968), Alf Ross Directives and Norms (1967), and Arthur G. Neal National Trauma...

  19. Trust vs. Crisis

    Directory of Open Access Journals (Sweden)

    Kirsten Mogensen

    2014-06-01

    Full Text Available The three social phenomena -- norms, trust, and crisis -- are in this paper combined into one model that illustrates their function and relationship. Crisis is seen as a reaction to serious violations of expectations that leave people disoriented, insecure about situational norms, and unable to judge whom to trust. One logical solution to a crisis is to rebuild a shared understanding of the norms involved in any given context. Banking is used as a case. Central concepts are borrowed from Niklas Luhmann Trust (1968, Alf Ross Directives and Norms (1967, and Arthur G. Neal National Trauma & Collective Memory (1998.

  20. Trust and Credit

    DEFF Research Database (Denmark)

    Harste, Gorm

    The present paper is an answer to the question, how did trust and credit emerge. The systems of trust and credit reduce the environmental and contextual complexities in which trust and credit are embedded. The paper analyses the forms of this reduction in a number of stages in the evolution...... of history from the present risk of modern systems back to early modernity, the Reformation and the high medieval Revolutions in law, organization and theology. It is not a history of economics, but a history of the conditions of some communication codes used in economic systems....

  1. Trust repertoires for collaboration

    DEFF Research Database (Denmark)

    Fuglsang, Lars

    This case study analyses the role of trust in a public private innovation network that involved a private consultancy company as a facilitator. We know that collaboration is a important for innovation, and that collaboration across organizational boundaries is not a trivial issue. But we know very...... little about how such processes develop and how trust, understood as “confident positive expectations” (Lewicki et al. 1998) to collaborative activities, arises out of collaboration. The paper contributes by showing how trust and collaboration are intertwined. The main finding is that a facilitator can...

  2. Competition Fosters Trust

    DEFF Research Database (Denmark)

    Huck, Steffen; Lünser, Gabriele; Tyran, Jean-Robert Karl

    2012-01-01

    We study the effects of reputation and competition in a trust game. If trustees are anonymous, outcomes are poor: trustees are not trustworthy, and trustors do not trust. If trustees are identifiable and can, hence, build a reputation, efficiency quadruples but is still at only a third of the first...... best. Adding more information by granting trustors access to all trustees' complete history has, somewhat surprisingly, no effect. On the other hand, we find that competition, coupled with some minimal information, eliminates the trust problem almost completely...

  3. Governance, Trust and Taxes

    DEFF Research Database (Denmark)

    Weihe, Guri; Joensen, E. Juanna Schröter

    This paper examines the role of social capital (trust) vis-à-vis the propensity of a country to be a tax haven. The empirical analysis corroborates that better governed countries have a higher ceteris paribus probability to be tax havens. However, social capital counteracts the effect of governance...... quality. This effect is so strong that the partial effect of governance quality is reversed for countries with the trust index in the top quartile – making these high trust countries less likely to be tax havens – even as governance quality is increased. Thus it is crucial to consider the interaction...

  4. Trust and Estate Planning

    DEFF Research Database (Denmark)

    Harrington, Brooke

    2012-01-01

    looks at the ways professionals participate in the creation of stratification regimes. Trust and estate planners do this by sheltering their clients' assets from taxation, thereby preserving private wealth for future generations. Using tools such as trusts, offshore banks, and shell corporations......, these professionals keep a significant portion of the world’s private wealth beyond the reach of the state. Trust and estate planning thus contributes to creating and maintaining socioeconomic inequality on a global scale. The significance of the profession has grown as wealth itself has become more fungible...

  5. Quantifying and Qualifying Trust: Spectral Decomposition of Trust Networks

    NARCIS (Netherlands)

    Pavlovic, Dusko; Degano, Pierpaolo; Etalle, Sandro; Guttman, Joshua

    In a previous FAST paper, I presented a quantitative model of the process of trust building, and showed that trust is accumulated like wealth: the rich get richer. This explained the pervasive phenomenon of adverse selection of trust certificates, as well as the fragility of trust networks in

  6. We trust in government, just not in yours: race, partisanship, and political trust, 1958-2012.

    Science.gov (United States)

    Wilkes, Rima

    2015-01-01

    Although it is generally accepted that political trust is reflective of satisfaction with the performance of the incumbent administration, this is only considered true for White Americans. Because their trust reflects a larger discontent with the political system, Black Americans, it is held, do not respond in the same way in the short term. This argument has yet to be tested with over-time data. Time matters. Not only does the race gap in trust change over time but the impact of partisanship and political winning is, by definition, time-dependent. The results of an analysis of the 1958-2012 American National Election Studies data show that Black Americans and White Americans are equally likely to tie short-term performance to trust in government. However, the relationship between partisanship and political trust and, therefore, system discontent, clearly differs for the two groups. Aggregate models that do not take race-partisan sub-group differences into account will therefore be misleading. Copyright © 2014 Elsevier Inc. All rights reserved.

  7. Perceived religious discrimination as predictor of work engagement, with specific reference to the Rastafari religion

    Directory of Open Access Journals (Sweden)

    Freda van der Walt

    2016-03-01

    Full Text Available Although perceived religious discrimination has been studied in the past, much remains unknown about the topic. The focus of this study was the Rastafari religion, because this religious group has up to now been excluded from research studies. A cross-sectional descriptive study was conducted with a sample of 80 employees belonging to the Rastafari religion, chosen from organisations in two provinces in South Africa. The findings emanating from the quantitative research study indicated that, on average, the respondents perceived to be discriminated against. Furthermore, a positive relationship was established between perceived religious discrimination and work engagement. These findings advanced the understanding of perceived religious discrimination, and the impact that it may have on work engagement, particularly with reference to the Rastafari religion.Intradisciplinary and/or interdisciplinary implications: The article contributes to the interdisciplinary discourse regarding perceived religious discrimination, with specific reference to the Rastafari religion which is a minority religious group in South Africa. Perceived religious discrimination is discussed and investigated in the context of the workplace, and the aim was to establish whether perceived religious discrimination influences work-related attitudes, such as work engagement. Because previous studies have associated perceived discrimination with less job involvement and career satisfaction, fewer career prospects, greater work conflict, lower feelings of power, decreased job prestige, and less organisational citizenship behaviour (Thomas 2008:80, it was expected that perceived religious discrimination would have a negative influence on work engagement. The findings show that religion possibly provides individuals with the necessary personal resources to persevere when faced with religious discrimination, and sustain performance as well as attain success within the context of the

  8. Green Fire and Religious Spirit.

    Science.gov (United States)

    Haluza-Delay, Randolph

    2000-01-01

    Spirituality, even within traditional religious practices, can inspire environmentally aware lifestyles. To help this "green fire" burn well, experiential educators should acknowledge religious beliefs and practices and avoid perpetuating the modern spiritual-secular rift. A "critical experientialism" is needed when it comes to…

  9. Religiøs omvendelse

    DEFF Research Database (Denmark)

    Gerdes, Ida Marie; Geertz, Armin W

    2007-01-01

    Selvom religiøs omvendelse har været gennemanalyseret inden for psykologien og socio­logien er det vor opfattelse at den seneste neurovidenskabelige forskning kan kaste nyt lys på emnet. Det er vor påstand at omvendelse drejer sig om religiøse identitetsdannelsesprocesser, hvor der er tale om gru...

  10. Educating American Protestant Religious Educators

    Science.gov (United States)

    Foster, Charles R.

    2015-01-01

    The voluntarism in Protestant theologies and practices has significantly shaped the education of lay and professional Protestant religious educators in networks of voluntary and academic training programs that through the years have emphasized the interdependence of pedagogical, religious/theological, and social science theories and practices.…

  11. Aesthetics of religious authority. Introduction

    NARCIS (Netherlands)

    Sunier, J.T.; de Witte, M.; de Koning, M.J.M.

    2015-01-01

    This special issue brings together anthropologists in the field of religion with the aim of exploring the aesthetic dimensions of authority in religious leadership.Taking aesthetics to refer to the range of sensory forms and experiences that shape the relation between religious practitioners and

  12. Education and Social Trust

    DEFF Research Database (Denmark)

    Oskarsson, Sven; Dinesen, Peter Thisted; Dawes, Christopher

    2017-01-01

    One of the clearest results in previous studies on social trust is the robust positive relationship with educational attainment. The most common interpretation is that education has a causal effect on social trust. The theoretical argument and empirical results in this article suggest a different...... interpretation. We argue that common preadult factors such as cognitive abilities and personality traits rooted in genes and early-life family environment may confound the relationship between educational attainment and social trust. We provide new evidence on this question by utilizing the quasi......-experiment of twinning. By looking at the relationship between education and social trust within monozygotic (MZ) twin pairs, we are able to avoid potential confounders rooted in genetic factors and common environmental influences because the monozygotic twins share both. The results suggest that when controlling...

  13. Balancing trust and power

    DEFF Research Database (Denmark)

    Broholm-Jørgensen, Marie; Guassora, Ann Dorrit; Reventlow, Susanne

    2017-01-01

    Objective: Little is known about how strategies of retaining patients are acted out by general practitioners (GPs) in the clinical encounter. With this study, we apply Grimens’ (2009) analytical connection between trust and power to explore how trust and power appear in preventive health checks...... of clinical encounters. Results: From the empirical data, we identified three dimensions of respect: respect for the patient’s autonomy, respect for professional authority and respect as a mutual exchange. A balance of respect influenced trust in the relationship between GP and patients and the transfer...... of power in the encounter. The GPs articulated that a balance was needed in preventive health checks in order to establish trust and thus retain the patient in the clinic. One way this balance of respect was carried out was with the use of humour. Conclusions: To retain patients without formal education...

  14. Religious education in public schools

    DEFF Research Database (Denmark)

    Jensen, Tim

    2017-01-01

    With special attention to Denmark, this article discusses to what degree religious education in public school in the Scandinavian countries, often said to be among the frontrunners as regards non-confessional religious education, reflects and accommodates an increased religious pluralism as well...... the 'repoliticization' and 'securitization' of religion (with special regard to Islamophobia, Islam and immigrant Muslim minorities), concludes, inter alia, that parts of the RE curricula do not just include a wider variety of religions but also helps to counter, if not stop, changes that have to do with the new...... plurality of religions. The analysis indicates that religious education is meant to serve the promotion of social cohesion by way of promoting knowledge and understanding of the new multi-religious world, at the same time as it continues to promote and propagate, for example, Danish culture as Christian...

  15. A formalization of computational trust

    NARCIS (Netherlands)

    Güven - Ozcelebi, C.; Holenderski, M.J.; Ozcelebi, T.; Lukkien, J.J.

    2018-01-01

    Computational trust aims to quantify trust and is studied by many disciplines including computer science, social sciences and business science. We propose a formal computational trust model, including its parameters and operations on these parameters, as well as a step by step guide to compute trust

  16. Assess and enhance public trust

    Science.gov (United States)

    Patricia Winter; James Absher; Alan Watson

    2007-01-01

    Trust is a form of social capital, facilitating effective land management, communication and collaboration. Although trust in the Forest Service is at least moderately high for most publics, evidence of a lack of trust and outright distrust has been found in some communities. However, the amount, types, and conditions of trust necessary for effective management to...

  17. Trust and virtual worlds

    DEFF Research Database (Denmark)

    Ess, Charles; Thorseth, May

    2011-01-01

    We collect diverse philosophical analyses of the issues and problems clustering around trust online with specific attention to establishing trust in virtual environments. The book moves forward important discussions of how virtual worlds and virtuality are to be defined and understood; the role o...... by virtuality, such as virtual child pornography. The introduction further develops a philosophical anthropology, rooted in Kantian ethics, phenomenology, virtue ethics, and feminist perspectives, that grounds a specific approach to ethical issues in virtual environments....

  18. Social relationships and trust

    OpenAIRE

    Binzel, Christine; Fehr, Dietmar

    2010-01-01

    While social relationships play an important role for individuals to cope with missing market institutions, they also limit individuals' range of trading partners. This paper aims at understanding the determinants of trust at various social distances when information asymmetries are present. Among participants from an informal housing area in Cairo we find that the increase in trust following a reduction in social distance comes from the fact that trustors are much more inclined to follow the...

  19. Trust is other people

    DEFF Research Database (Denmark)

    Luckner, Naemi; Werner, Katharina; Subasi, Özge

    concerning the interaction with strangers through the platform. Putting trust in an online sharing community seems to be the biggest obstacle that influences whether people draw away rather than move closer together and start collaborating in the sharing community. Here, we report on the main issues...... involving other participants in the hope to find appropriate ways to create trustful sharing environments that reassure potential participants rather than play into their fears....

  20. Trusted Computing Technologies, Intel Trusted Execution Technology.

    Energy Technology Data Exchange (ETDEWEB)

    Guise, Max Joseph; Wendt, Jeremy Daniel

    2011-01-01

    We describe the current state-of-the-art in Trusted Computing Technologies - focusing mainly on Intel's Trusted Execution Technology (TXT). This document is based on existing documentation and tests of two existing TXT-based systems: Intel's Trusted Boot and Invisible Things Lab's Qubes OS. We describe what features are lacking in current implementations, describe what a mature system could provide, and present a list of developments to watch. Critical systems perform operation-critical computations on high importance data. In such systems, the inputs, computation steps, and outputs may be highly sensitive. Sensitive components must be protected from both unauthorized release, and unauthorized alteration: Unauthorized users should not access the sensitive input and sensitive output data, nor be able to alter them; the computation contains intermediate data with the same requirements, and executes algorithms that the unauthorized should not be able to know or alter. Due to various system requirements, such critical systems are frequently built from commercial hardware, employ commercial software, and require network access. These hardware, software, and network system components increase the risk that sensitive input data, computation, and output data may be compromised.

  1. Sociological investigation Students of Universities' Social-Political Trust in Iran: relying on secondary analysis of some national surveys

    Directory of Open Access Journals (Sweden)

    Sayed Mahdi Etemadifard

    2013-12-01

    Full Text Available Social system based on mutual trust among members continues to exist. Social trust in modem era is more important than earlier periods. Subject of current report is focused on the trust of Iranian students in different aspects. Main question in this investigation is about social-political trust of these students (based on trust in Islamic Republic of Iran at the past and present. This matter explored by secondary analysis of data, Relying on secondary analysis of some national surveys. Based on data and consequences of other researches we are going to illustrate the objective aspects of student's trust in current decades. The main sources for data collection at this stage include: All the public surveys conducted in the past four decades, the general data about students and their related assays. Trust students were evaluated on the following dimensions: trust in trade unions and various groups, trust in the clergy, directors of public trust and confidence in judges. Furthermore, the level of political engagement and participation in elections, satisfaction with economic situation, political situation and level of satisfaction with confidence in radio and television news. Reduction of public trust leads to reduced maximum student trust especially in the social and political dimensions.

  2. Computationally Modeling Interpersonal Trust

    Directory of Open Access Journals (Sweden)

    Jin Joo eLee

    2013-12-01

    Full Text Available We present a computational model capable of predicting—above human accuracy—the degree of trust a person has toward their novel partner by observing the trust-related nonverbal cues expressed in their social interaction. We summarize our prior work, in which we identify nonverbal cues that signal untrustworthy behavior and also demonstrate the human mind’s readiness to interpret those cues to assess the trustworthiness of a social robot. We demonstrate that domain knowledge gained from our prior work using human-subjects experiments, when incorporated into the feature engineering process, permits a computational model to outperform both human predictions and a baseline model built in naivete' of this domain knowledge. We then present the construction of hidden Markov models to incorporate temporal relationships among the trust-related nonverbal cues. By interpreting the resulting learned structure, we observe that models built to emulate different levels of trust exhibit different sequences of nonverbal cues. From this observation, we derived sequence-based temporal features that further improve the accuracy of our computational model. Our multi-step research process presented in this paper combines the strength of experimental manipulation and machine learning to not only design a computational trust model but also to further our understanding of the dynamics of interpersonal trust.

  3. IRIB’s Religious and Non-religious Programs and their Impacts on Religiosity Levels

    Directory of Open Access Journals (Sweden)

    Azam Ravadrad

    2009-08-01

    Full Text Available This paper attempts to study the correlation between IRIB’s Religious and Non-religious programs, and the levels of religiosity in Iran. Accordingly, I would firstly explain the key concepts as religious program, non-religious program, religious broadcasting, and Ideological broadcasting; then, analyzing some instant programs, from non-religious to religious, I would attempt to formulize their impacts on one’s definition of religion –either as a private or simultaneously private and public matter. It is shown that in the trilogy of purely religious, purely entertaining, and mediated religious programs, it is the third which satisfy a religious television’s ideal.

  4. Trust, values and false consensus

    OpenAIRE

    Butler, Jeffrey V.; Giuliano, Paola; Guiso, Luigi

    2012-01-01

    Trust beliefs are heterogeneous across individuals and, at the same time, persistent across generations. We investigate one mechanism yielding these dual patterns: false consensus. In the context of a trust game experiment, we show that individuals extrapolate from their own type when forming trust beliefs about the same pool of potential partners – i.e., more (less) trustworthy individuals form more optimistic (pessimistic) trust beliefs - and that this tendency continues to color trust beli...

  5. A general definition of trust

    OpenAIRE

    O'Hara, Kieron

    2012-01-01

    In this paper a definition and conceptual analysis of trust is given in terms of trustworthiness. Its focus will be as wide as possible, and will not be restricted to any particular type of trust. The aim is to show the key parameters that enable us to investigate and understand trust, thereby facilitating the development of systems, institutions and technologies to support, model or mimic trust. The paper will also show the strong connection between trust and trustworthiness, showing how the...

  6. Do you trust? Whom do you trust? When do you trust?

    NARCIS (Netherlands)

    Snijders, C.C.P.; Keren, G.; Thye, S.R.; Lawler, E.J.; Macy, M.W.; Walker, H.A.

    2001-01-01

    We try to provide a broader view on the factors that infiuence the decision to trust and honor trust. Using the "Trust Game" as our experimental paradigm, we consider three classes offactors that may he related to trust issues. The first one considers individual differences with regard to the

  7. Church Attendance and Religious Experience

    Directory of Open Access Journals (Sweden)

    Marianne Nilsen Kvande

    2015-10-01

    Full Text Available Previous studies have shown that gender may moderate the relationship between religiousness and mental health in most countries, but few studies have been conducted in Norway and Denmark. This study examined gender differences in religious experiences and church attendance as predictors of existential well-being among 295 women and 233 men from the general Norwegian population. Analyses showed that the structural equation models for women and men did not differ significantly on the global level. The models for women and men, however, showed different patterns. Among men, church attendance and negative religious experiences predicted existential well-being; among women, positive and negative religious experiences were related to existential well-being, but church attendance was not. The present findings suggest that men may benefit more from active religiousness, whereas women may benefit more from affective religiousness. Comparing these results with research in other cultural contexts, we find that different operationalizations of church attendance yield the same types of patterns across cultural contexts. Consequently, the benefits of religiousness may be similar for women and men irrespective of cultural context.

  8. CEIST: The First 10 Years of a Lay Catholic Educational Trust in Ireland

    Science.gov (United States)

    Griffin, Marie

    2018-01-01

    In the first half of 2007, Catholic Education an Irish Schools Trust (CEIST) was established when several Religious Congregations handed trusteeship of their schools to a lay company. As CEIST--in the Irish language the word 'CEIST' means 'question'--completes 10 years serving the needs of its 110 secondary schools, it seems an appropriate time to…

  9. A Model of Trusted Measurement Model

    OpenAIRE

    Ma Zhili; Wang Zhihao; Dai Liang; Zhu Xiaoqin

    2017-01-01

    A model of Trusted Measurement supporting behavior measurement based on trusted connection architecture (TCA) with three entities and three levels is proposed, and a frame to illustrate the model is given. The model synthesizes three trusted measurement dimensions including trusted identity, trusted status and trusted behavior, satisfies the essential requirements of trusted measurement, and unified the TCA with three entities and three levels.

  10. Parental Divorce, Parental Religious Characteristics, and Religious Outcomes in Adulthood

    OpenAIRE

    Uecker, Jeremy E.; Ellison, Christopher G.

    2012-01-01

    Parental divorce has been linked to religious outcomes in adulthood. Previous research has not adequately accounted for parental religious characteristics or subsequent family context, namely whether one’s custodial parent remarries. Using pooled data from three waves of the General Social Survey, we examine the relationships among parental divorce, subsequent family structure, and religiosity in adulthood. Growing up in a single-parent family—but not a stepparent family—is positively associa...

  11. Customer satisfaction.

    Science.gov (United States)

    Vukmir, Rade B

    2006-01-01

    This paper seeks to present an analysis of the literature examining objective information concerning the subject of customer service, as it applies to the current medical practice. Hopefully, this information will be synthesized to generate a cogent approach to correlate customer service with quality. Articles were obtained by an English language search of MEDLINE from January 1976 to July 2005. This computerized search was supplemented with literature from the author's personal collection of peer-reviewed articles on customer service in a medical setting. This information was presented in a qualitative fashion. There is a significant lack of objective data correlating customer service objectives, patient satisfaction and quality of care. Patients present predominantly for the convenience of emergency department care. Specifics of satisfaction are directed to the timing, and amount of "caring". Demographic correlates including symptom presentation, practice style, location and physician issues directly impact on satisfaction. It is most helpful to develop a productive plan for the "difficult patient", emphasizing communication and empathy. Profiling of the customer satisfaction experience is best accomplished by examining the specifics of satisfaction, nature of the ED patient, demographic profile, symptom presentation and physician interventions emphasizing communication--especially with the difficult patient. The current emergency medicine customer service dilemmas are a complex interaction of both patient and physician factors specifically targeting both efficiency and patient satisfaction. Awareness of these issues particular to the emergency patient can help to maximize efficiency, minimize subsequent medicolegal risk and improve patient care if a tailored management plan is formulated.

  12. Studies of transformational leadership in consumer service: leadership trust and the mediating-moderating role of cooperative conflict management.

    Science.gov (United States)

    Yang, Yi-Feng

    2012-02-01

    This is the third in a series of studies evaluating how transformational leadership is associated with related variables such as job satisfaction, change commitment, leadership trust, cooperative conflict management, and market orientation. The present paper evaluates the effects of transformational leadership and cooperative conflict management along with their mediating and moderating of leadership trust in the life insurance industry for two sample groups, sales managers and sales employees. The main effect of leadership trust was mediated and moderated by cooperative conflict management. Cooperative conflict management made a more important contribution than transformational leadership or the moderating effect (interaction), but these three together were the most important variables predicting highest leadership trust. Transformational leadership has an indirect influence on leadership trust. This work summarizes the specific contribution and importance of building successful leadership trust associations with employees in relation to leadership and satisfaction with change commitment.

  13. Trust transitivity in social networks.

    Directory of Open Access Journals (Sweden)

    Oliver Richters

    Full Text Available Non-centralized recommendation-based decision making is a central feature of several social and technological processes, such as market dynamics, peer-to-peer file-sharing and the web of trust of digital certification. We investigate the properties of trust propagation on networks, based on a simple metric of trust transitivity. We investigate analytically the percolation properties of trust transitivity in random networks with arbitrary in/out-degree distributions, and compare with numerical realizations. We find that the existence of a non-zero fraction of absolute trust (i.e. entirely confident trust is a requirement for the viability of global trust propagation in large systems: The average pair-wise trust is marked by a discontinuous transition at a specific fraction of absolute trust, below which it vanishes. Furthermore, we perform an extensive analysis of the Pretty Good Privacy (PGP web of trust, in view of the concepts introduced. We compare different scenarios of trust distribution: community- and authority-centered. We find that these scenarios lead to sharply different patterns of trust propagation, due to the segregation of authority hubs and densely-connected communities. While the authority-centered scenario is more efficient, and leads to higher average trust values, it favours weakly-connected "fringe" nodes, which are directly trusted by authorities. The community-centered scheme, on the other hand, favours nodes with intermediate in/out-degrees, in detriment of the authorities and its "fringe" peers.

  14. Trust Transitivity in Social Networks

    Science.gov (United States)

    Richters, Oliver; Peixoto, Tiago P.

    2011-01-01

    Non-centralized recommendation-based decision making is a central feature of several social and technological processes, such as market dynamics, peer-to-peer file-sharing and the web of trust of digital certification. We investigate the properties of trust propagation on networks, based on a simple metric of trust transitivity. We investigate analytically the percolation properties of trust transitivity in random networks with arbitrary in/out-degree distributions, and compare with numerical realizations. We find that the existence of a non-zero fraction of absolute trust (i.e. entirely confident trust) is a requirement for the viability of global trust propagation in large systems: The average pair-wise trust is marked by a discontinuous transition at a specific fraction of absolute trust, below which it vanishes. Furthermore, we perform an extensive analysis of the Pretty Good Privacy (PGP) web of trust, in view of the concepts introduced. We compare different scenarios of trust distribution: community- and authority-centered. We find that these scenarios lead to sharply different patterns of trust propagation, due to the segregation of authority hubs and densely-connected communities. While the authority-centered scenario is more efficient, and leads to higher average trust values, it favours weakly-connected “fringe” nodes, which are directly trusted by authorities. The community-centered scheme, on the other hand, favours nodes with intermediate in/out-degrees, in detriment of the authorities and its “fringe” peers. PMID:21483683

  15. Relationship Marketing and Customer Satisfaction: A Conceptual Perspective

    Directory of Open Access Journals (Sweden)

    Deborah O. Aka

    2016-08-01

    Full Text Available This article examined the existing body of literature on transaction and relationship marketing. The specific objectives were to develop a conceptual framework to establish the relationship between relationship marketing and customer satisfaction and to examine the components of relationship marketing on the present ever dynamic world of business. The study identified relationship marketing variables and their impact on customer satisfaction. The framework aimed to provide insights into the studies on relationship marketing factors such as trust, commitment, communication, and service quality influence on customer satisfaction. The model provided a basis for empirical studies on the factors of relationship marketing and outcomes of customer satisfaction in developing nations. The study recommends that relationship marketing dimensions such as building customer’s trust, commitment to customers, communication, and service quality should be properly managed and maintained by service providers in Nigeria. This helps in building customer satisfaction and in the long-run customer loyalty.

  16. Trust in the Almighty God from the Viewpoint of Psychology and its Relationship with Self-Confidence

    Directory of Open Access Journals (Sweden)

    Sayyedali Mostajaboldavati

    2016-12-01

    Full Text Available Background and Objectives: Religious behaviors, among which Trust in the Almighty God is a major representation, play a key role in giving meaning to life, generation of hope, and mental relaxation. The present study was conducted aimed at examination of the subject Trust in the Almighty God and analysis of the concept Trust from the perspective of psychology, delineating its relationship with self-confidence. In this study, therefore, Trust in the Almighty God is addressed from three cognitive, mental, and behavioral dimensions as well as mental etymology of Trust in the Almighty God and the relationship between trust and self-confidence. Methods: This study is a review-descriptive research that has made use of library and digital resources to collect its required data. Results: In examination of the subject Trust in the Almighty God from the viewpoint of psychology and delineation of the relationship between trust and self-confidence, it is found that trust in the Almighty God is not a barrier to self-confidence. What is more, it is an effective factor in its recovery, stabilization, and reinforcement. Conclusion: Religious behaviors, among which Trust in the Almighty God is a major representation, play a key role in giving meaning to life, generation of hope, and mental relaxation. Psychologically speaking, Trust in the Almighty God has three cognitive, mental, and behavioral dimensions. Cognitive aspect of trust in the Almighty God is associated with understanding the creator-creature relationship, the world, and the phenomena in the universe. In the emotional aspect, humankinds, relying on the Almighty God’s power, feel an inner serenity within themselves. Finally, application of this intrinsic force is materialized in the behavioral dimension of trust in the Almighty God.

  17. Veteran Religious Affiliation by State

    Data.gov (United States)

    Department of Veterans Affairs — This dataset provide a count of Veteran by their religious affiliation and state of residence. The dataset set covers all 50 states, District of Columbia and other...

  18. The impact of staff case manager-case management supervisor relationship on job satisfaction and retention of RN case managers.

    Science.gov (United States)

    Hogan, Tierney D

    2005-01-01

    A positive relationship between staff RN case managers and their case management supervisor significantly impacts job satisfaction and retention in case managers. Literature review supports the premise that staff need to trust their supervisor and that there is a connection between this trust and job satisfaction. Staff case managers need to have a voice at work and feel empowered, and a supervisor's leadership style can influence job satisfaction and retention in their staff.

  19. Structural Correlates of School Children's Religious Intolerance.

    Science.gov (United States)

    Byrnes, Deborah; Kiger, Gary

    1987-01-01

    Determinants of religious prejudice were studied using 101 first, third, and fifth graders from rural and non-rural areas. Awareness of religious differences and living in religiously homogeneous rural areas were directly related to the expression of religious prejudice. Implications for curriculum development are discussed. (SLD)

  20. A Chinese sky trust?

    Energy Technology Data Exchange (ETDEWEB)

    Brenner, Mark [Political Economy Research Institute, University of Massachusetts, Amherst (United States)]. E-mail: brenner@econs.umass.edu; Riddle, Matthew [Department of Economics, University of Massachusetts, Amherst (United States)]. E-mail: mriddle@econs.umass.edu; Boyce, James K. [Political Economy Research Institute and Department of Economics, University of Massachusetts, Amherst (United States)]. E-mail: boyce@econs.umass.edu

    2007-03-15

    The introduction of carbon charges on the use of fossil fuels in China would have a progressive impact on income distribution. This outcome, which contrasts to the regressive distributional impact found in most studies of carbon charges in industrialized countries, is driven primarily by differences between urban and rural expenditure patterns. If carbon revenues were recycled on an equal per capita basis via a 'sky trust,' the progressive impact would be further enhanced: low-income (mainly rural) households would receive more in sky-trust dividends than they pay in carbon charges, and high-income (mainly urban) households would pay more than they receive in dividends. Thus a Chinese sky trust would contribute to both lower fossil fuel consumption and greater income equality.

  1. Impact Through Trust

    DEFF Research Database (Denmark)

    Mayoral, Juan A.

    of its rulings and legal mandates in national judiciaries and legal systems? This question is crucial if we understand that national courts are the key decentralised enforcers of the European Union (EU) law responsible for ensuring the effectiveness of EU law and the rulings and mandates imposed...... by the Court. EU scholars have already offered several legalist and institutionalist responses to why national courts participate in this process of legal integration in the EU and, most importantly, why the follow the mandates and rulings from the CJEU. This chapter innovates in this regard by introducing...... trust between judges as a new mechanism for enhancing the cooperation and compliance by national courts with the CJEU jurisprudence and EU legal mandates. The chapter describes the conditions under which national judges trust the CJEU to identify how the Court can promote trust in its role as a supreme...

  2. Trusts and Financialization

    DEFF Research Database (Denmark)

    Harrington, Brooke

    2017-01-01

    the global spread of financialization: by privileging the rentier–investor within the 15 world economy; by perpetuating a distinctively Anglo-American approach to finance internationally; and by increasing the autonomy of finance vis-a-vis the nation-state. This study shares the primarily descriptive......This article identifies trusts as a legal structure associated with the global spread of financialization. Although trusts originated in Medieval England, they have acquired a new significance in contemporary finance by virtue of their advantages in terms of 10 profit maximization and capital...... and conceptual intent of Krippner’s work on financialization, but extends it in two ways: by comparing trusts to the better- known corporate form of organizing financial activity, and by showing how private 20 capital is implicated in the financialized economy alongside corporate wealth....

  3. Trust in Diverse Teams

    DEFF Research Database (Denmark)

    Clausen, Lisbeth

    , maintaining team cohesiveness in multicultural teams to collaborate effectively presents a number of challenges. The present study employs the concept of trust to explore influences on team collaboration in high performing teams. The study is based on observation of teams in seven multinational corporations...... and interviews with managers from the US, Europe, China and Japan. The study presents a conceptual framework - a ‘trust buffer’ – which enables analysis and exemplification of the dynamics and challenges of teams as drivers of change. Each team has strategically important tasks, unique capacities and deal...... with change in particular ways: Each team is analyzed in relation to its global (HQ) mandate, local (national) stakeholders and organizational context. It is found that communication energy, resources and team mandate underscore the sense of trust in high performing teams. Diversity is understood...

  4. A Chinese sky trust?

    International Nuclear Information System (INIS)

    Brenner, Mark; Riddle, Matthew; Boyce, James K.

    2007-01-01

    The introduction of carbon charges on the use of fossil fuels in China would have a progressive impact on income distribution. This outcome, which contrasts to the regressive distributional impact found in most studies of carbon charges in industrialized countries, is driven primarily by differences between urban and rural expenditure patterns. If carbon revenues were recycled on an equal per capita basis via a 'sky trust,' the progressive impact would be further enhanced: low-income (mainly rural) households would receive more in sky-trust dividends than they pay in carbon charges, and high-income (mainly urban) households would pay more than they receive in dividends. Thus a Chinese sky trust would contribute to both lower fossil fuel consumption and greater income equality

  5. Trust Models in Ubiquitous Computing

    DEFF Research Database (Denmark)

    Nielsen, Mogens; Krukow, Karl; Sassone, Vladimiro

    2008-01-01

    We recapture some of the arguments for trust-based technologies in ubiquitous computing, followed by a brief survey of some of the models of trust that have been introduced in this respect. Based on this, we argue for the need of more formal and foundational trust models.......We recapture some of the arguments for trust-based technologies in ubiquitous computing, followed by a brief survey of some of the models of trust that have been introduced in this respect. Based on this, we argue for the need of more formal and foundational trust models....

  6. Network Theory and Religious Innovation

    DEFF Research Database (Denmark)

    Collar, Anna

    Collar, A. C. F. ‘Network Theory and Religious Innovation’. In Greek and Roman Networks in the Mediterranean, edited by I. Malkin, C. Constantakopoulou, K. Panagopoulou, 144-157. Abingdon: Routledge......Collar, A. C. F. ‘Network Theory and Religious Innovation’. In Greek and Roman Networks in the Mediterranean, edited by I. Malkin, C. Constantakopoulou, K. Panagopoulou, 144-157. Abingdon: Routledge...

  7. Religious Attitudes and Home Bias

    OpenAIRE

    C. Reggiani; G. Rossini

    2008-01-01

    Home bias affects trade in goods, services and financial assets. It is mostly generated by "natural" trade barriers. Among these dividers we may list many behavioral and sociological factors, such as status quo biases and a few kind of ‘embeddedness’. Unfortunately these factors are difficult to measure. An important part of ‘embeddedness’ may be related to religious attitudes. Is there any relation between economic home bias and religious attitudes at the individual tier? Our aim is to provi...

  8. Trusted cloud computing

    CERN Document Server

    Krcmar, Helmut; Rumpe, Bernhard

    2014-01-01

    This book documents the scientific results of the projects related to the Trusted Cloud Program, covering fundamental aspects of trust, security, and quality of service for cloud-based services and applications. These results aim to allow trustworthy IT applications in the cloud by providing a reliable and secure technical and legal framework. In this domain, business models, legislative circumstances, technical possibilities, and realizable security are closely interwoven and thus are addressed jointly. The book is organized in four parts on "Security and Privacy", "Software Engineering and

  9. Competition Fosters Trust

    DEFF Research Database (Denmark)

    Huck, Steffen; Ruchala, Gabriele K.; Tyran, Jean-Robert

    We study the effects of reputation and competition in a stylized market for experience goods. If interaction is anonymous, such markets perform poorly: sellers are not trustworthy, and buyers do not trust sellers. If sellers are identifiable and can, hence, build a reputation, efficiency quadruples...... but is still at only a third of the first best. Adding more information by granting buyers access to all sellers’ complete history has, somewhat surprisingly, no effect. On the other hand, we find that competition, coupled with some minimal information, eliminates the trust problem almost completely...

  10. Time and Trust

    DEFF Research Database (Denmark)

    Hansen, Annette Skovsted

    current Africa strategies as part of a long history of a variety of stakeholders on the African continent. I argue that trust and lack of trust based on long term relations influence choices on aid distribution made by African and partner countries. The analysis is based on a reading of OECD statistics...... on aid distribution in combination with select interviews with stakeholders in foreign aid, and archival findings on the historical presence of Japanese, Chinese, Indian, European, and North American people on the African continent. By looking at the impact of historical networks on ODA distribution...

  11. Trust in Anonymity Networks

    Science.gov (United States)

    Sassone, Vladimiro; Hamadou, Sardaouna; Yang, Mu

    Anonymity is a security property of paramount importance, as we move steadily towards a wired, online community. Its import touches upon subjects as different as eGovernance, eBusiness and eLeisure, as well as personal freedom of speech in authoritarian societies. Trust metrics are used in anonymity networks to support and enhance reliability in the absence of verifiable identities, and a variety of security attacks currently focus on degrading a user's trustworthiness in the eyes of the other users. In this paper, we analyse the privacy guarantees of the Crowds anonymity protocol, with and without onion forwarding, for standard and adaptive attacks against the trust level of honest users.

  12. RELIGIOUS EXCLUSIVITY AND PSYCHOSOCIAL FUNCTIONING.

    Science.gov (United States)

    Gegelashvili, M; Meca, A; Schwartz, S J

    2015-01-01

    In the present study we sought to clarify links between religious exclusivity, as form of intergroup favoritism, and indices of psychosocial functioning. The study of in group favoritism has generally been invoked within Social Identity Theory and related perspectives. However, there is a lack of literature regarding religious exclusivity from the standpoint of social identity. In particular, the ways in which religious exclusivity is linked with other dimensions of religious belief and practice, and with psychosocial functioning, among individuals from different religious backgrounds are not well understood. A sample of 8545 emerging-adult students from 30 U.S. universities completed special measures. Measure of religious exclusivity was developed and validated for this group. The results suggest that exclusivity appears as predictor for impaired psychosocial functioning, low self-esteem and low psychosocial well-being for individuals from organized faiths, as well as for those identifying as agnostic, atheist, or spiritual/nonreligious. These findings are discussed in terms of Social Identity Theory and Terror Management Theory (TMT).

  13. Religious diversity, intolerance and civil conflict

    OpenAIRE

    Gomes, Joseph Flavian

    2013-01-01

    We compute new measures of religious diversity and intolerance and study their effects on civil conflict. Using a religion tree that describes the relationship between different religions, we compute measures of religious diversity at three different levels of aggregation. We find that religious diversity is a significant and robust correlate of civil conflict. While religious fractionalization significantly reduces conflict, religious polarization increases it. This is most robust at the sec...

  14. Media Use and Source Trust among Muslims in Seven Countries: Results of a Large Random Sample Survey

    Directory of Open Access Journals (Sweden)

    Steven R. Corman

    2013-12-01

    Full Text Available Despite the perceived importance of media in the spread of and resistance against Islamist extremism, little is known about how Muslims use different kinds of media to get information about religious issues, and what sources they trust when doing so. This paper reports the results of a large, random sample survey among Muslims in seven countries Southeast Asia, West Africa and Western Europe, which helps fill this gap. Results show a diverse set of profiles of media use and source trust that differ by country, with overall low trust in mediated sources of information. Based on these findings, we conclude that mass media is still the most common source of religious information for Muslims, but that trust in mediated information is low overall. This suggests that media are probably best used to persuade opinion leaders, who will then carry anti-extremist messages through more personal means.

  15. Banking system trust, bank trust, and bank loyalty

    NARCIS (Netherlands)

    van Esterik-Plasmeijer, P.; van Raaij, W.F.

    2017-01-01

    Purpose The purpose of this paper is to test a model of banking system trust as an antecedent of bank trust and bank loyalty. Six determinants of trust and loyalty are included: competence, stability, integrity, customer orientation, transparency, and value congruence. The study provides insights

  16. The Process of Trust Development

    DEFF Research Database (Denmark)

    Jagd, Søren; Højland, Jeppe

    in management among employees. Trust is found to be higher among employees interacting regularly with managers, as in the project coordination group. It is found that personal relations are very important for the development of trust. The success of the project may be explained by the involvement of an ‘elite...... and discuss with colleagues from other departments and develop personal knowledge of each other....... by high trust and co-operation? In this paper we explore the process of trust development during an organisational change project in a Danish SME by looking at two kinds of trust relations: employee trust in management and trust relations among employees. We find substantial differences in trust...

  17. Trust metrics in information fusion

    Science.gov (United States)

    Blasch, Erik

    2014-05-01

    Trust is an important concept for machine intelligence and is not consistent across many applications. In this paper, we seek to understand trust from a variety of factors: humans, sensors, communications, intelligence processing algorithms and human-machine displays of information. In modeling the various aspects of trust, we provide an example from machine intelligence that supports the various attributes of measuring trust such as sensor accuracy, communication timeliness, machine processing confidence, and display throughput to convey the various attributes that support user acceptance of machine intelligence results. The example used is fusing video and text whereby an analyst needs trust information in the identified imagery track. We use the proportional conflict redistribution rule as an information fusion technique that handles conflicting data from trusted and mistrusted sources. The discussion of the many forms of trust explored in the paper seeks to provide a systems-level design perspective for information fusion trust quantification.

  18. Trust and Critical Thinking

    Science.gov (United States)

    Kleinig, John

    2018-01-01

    This article discusses the tension between trust, as an expression of interpersonal commitment, and critical thinking, which includes a demand for reasons. It explores the importance of each for individual flourishing, and then seeks to establish some ways in which they intersect, drawing on ideas of authority and trustworthiness. It argues that…

  19. Researching trust in Wikipedia

    NARCIS (Netherlands)

    Lucassen, T.; Schraagen, Johannes Martinus Cornelis

    2011-01-01

    As the use of collaborative online encyclopedias such as Wikipedia grows, so does the need for research on how users evaluate its credibility. In this paper we compare three experimental approaches to study trust in Wikipedia, namely think aloud, eye-tracking, and online questionnaires. The

  20. Know what you trust

    NARCIS (Netherlands)

    Spiessens, F.; den Hartog, Jeremy; Etalle, Sandro; Degano, P.; Guttman, J. D.; Martinelli, F.

    2009-01-01

    In Decentralized Trust Management (DTM) authorization decisions are made by multiple principals who can also delegate decisions to each other. Therefore, a policy change of one principal will often affect who gets authorized by another principal. In such a system of influenceable authorization a

  1. Initial Formation of Trust

    DEFF Research Database (Denmark)

    Schärfe, Henrik; Dougerthery, Elizabeth Ann

    2011-01-01

    In this paper we present a study of how touch may be used as a way of inducing trust in the meeting with a teloperated android, the Geminoid-DK. The use of hapics with Gestalt-based 'Balance Theory' is used as a persuasive desing of the interaction between human and robot. Balance theory includes...

  2. Trust-distrust Balance

    DEFF Research Database (Denmark)

    Jukka, Minna; Blomqvist, Kirsimarja; Li, Peter Ping

    2017-01-01

    notion of "guanxi" as personal ties. In contrast, the Finnish managers' view of trustworthiness was more associated with depersonalized organizational attributes. They emphasized the dimension of integrity, especially promise-keeping. In addition, tentative signs of trust ambivalence, as a balance...... opposites constitute a duality to be managed from the perspective of yin-yang balancing....

  3. Trust in agile teams

    DEFF Research Database (Denmark)

    Tjørnehøj, Gitte; Fransgård, Mette; Skalkam, Signe

    2012-01-01

    actions influenced this. We see two important lessons from the analysis. First the agile practices of daily Scrum and self organizing team can empower DSD teams to manage their own development of trust and thereby alleviate the obstacles of DSD. Second if management fails to support the development...

  4. Trust Transitivity in Social Networks

    OpenAIRE

    Richters, Oliver; Peixoto, Tiago P.

    2011-01-01

    Non-centralized recommendation-based decision making is a central feature of several social and technological processes, such as market dynamics, peer-to-peer file-sharing and the web of trust of digital certification. We investigate the properties of trust propagation on networks, based on a simple metric of trust transitivity. We investigate analytically the percolation properties of trust transitivity in random networks with arbitrary in/out-degree distributions, and compare with numerical...

  5. Constitutional Verbosity and Social Trust

    DEFF Research Database (Denmark)

    Bjørnskov, Christian; Voigt, Stefan

    2014-01-01

    A common argument in the trust literature is that high-trust cultures allow efficient commercial contracts to be shorter, covering fewer contingencies. We take this idea to the topic of social contracts. Specifically, we ask whether social trust affects the length and detail of constitutions. Cross......-country estimates suggest that national trust levels are indeed robustly and negatively associated with the length of countries’ constitutions....

  6. Customer satisfaction

    DEFF Research Database (Denmark)

    Eskildsen, Jacob Kjær; Kristensen, Kai

    2007-01-01

    & Westlund, 2003) as well as the structure of the framework (Eskildsen et al., 2004). We know however very little about how the structure of the individual markets with respect to, for instance, how the transparency of products and services affects customer satisfaction. The aim of this article is to analyze...... the effect of the transparency of products and services on customer satisfaction with respect to Danish mobile phone companies, banks and supermarkets from 2004 based on the authors' experiences from the various analyses conducted within the EPSI rating initiative....

  7. Acculturation orientations mediate the link between religious identity and adjustment of Turkish-Bulgarian and Turkish-German adolescents

    OpenAIRE

    Dimitrova, Radosveta; Aydinli-Karakulak, Arzu

    2016-01-01

    There is a growing recognition of the need to examine religiousness and conduct research on its influence on acculturation and adjustment among ethnic minorities (G?ng?r et al. in Int J Behav Dev 36:367?373, 2012. doi:10.1177/0165025412448357). The present study compares Turkish minority youth in Bulgaria and Germany by examining relationships among religious identity, acculturation orientations (i.e., cultural maintenance and adoption) and acculturation outcomes (i.e., life satisfaction and ...

  8. Trust It or Trash It?

    Science.gov (United States)

    Trust It or Trash It? About | Contact | Español Tab 1 Tab 2 What is Trust It or Trash It? This is a tool ... be true, it may be. (See the second “Trust it” statement above). Click on each element below ...

  9. Creating trust through narrative strategy

    NARCIS (Netherlands)

    Gabbay, SM; Leenders, RTAJ

    In the rational model of trust, an actor's level of trust is a function of the expected gain and loss involved. As a consequence, if A can influence the gain and loss perceived by B, A can influence B's level of trust. In this article we study how A can do this through the strategic use of

  10. Incremental Trust in Grid Computing

    DEFF Research Database (Denmark)

    Brinkløv, Michael Hvalsøe; Sharp, Robin

    2007-01-01

    This paper describes a comparative simulation study of some incremental trust and reputation algorithms for handling behavioural trust in large distributed systems. Two types of reputation algorithm (based on discrete and Bayesian evaluation of ratings) and two ways of combining direct trust and ...... of Grid computing systems....

  11. Creating trust through narrative strategy

    NARCIS (Netherlands)

    Gabbay, SM; Leenders, RTAJ

    2003-01-01

    In the rational model of trust, an actor's level of trust is a function of the expected gain and loss involved. As a consequence, if A can influence the gain and loss perceived by B, A can influence B's level of trust. In this article we study how A can do this through the strategic use of

  12. Trusting Relationships in International Politics

    DEFF Research Database (Denmark)

    Keating, Vincent Charles; Ruzicka, Jan

    2014-01-01

    How can trusting relationships be identified in international politics? The recent wave of scholarship on trust in International Relations answers this question by looking for one or the combination of three indicators – the incidence of cooperation; discourses expressing trust; or the calculated...

  13. Social Capital, Institutions and Trust

    NARCIS (Netherlands)

    Nooteboom, B.

    2006-01-01

    This paper analyzes the relations between social capital, institutions and trust.These concepts are full of ambiguity and confusion.This paper attempts to dissolve some of the confusion, by distinguishing trust and control, and analyzing institutional and relational conditions of trust.It presents a

  14. Trust models in ubiquitous computing.

    Science.gov (United States)

    Krukow, Karl; Nielsen, Mogens; Sassone, Vladimiro

    2008-10-28

    We recapture some of the arguments for trust-based technologies in ubiquitous computing, followed by a brief survey of some of the models of trust that have been introduced in this respect. Based on this, we argue for the need of more formal and foundational trust models.

  15. Modelling biased human trust dynamics

    NARCIS (Netherlands)

    Hoogendoorn, M.; Jaffry, S.W.; Maanen, P.P. van; Treur, J.

    2013-01-01

    Abstract. Within human trust related behaviour, according to the literature from the domains of Psychology and Social Sciences often non-rational behaviour can be observed. Current trust models that have been developed typically do not incorporate non-rational elements in the trust formation

  16. Trust, Endangerment and Divine Vulnerability

    DEFF Research Database (Denmark)

    Christoffersen, Mikkel Gabriel

    2017-01-01

    Faith is trusting God in the midst of endangerment. Yet, human experience of excessive suffering has challenged any spontaneous trust in God. In this article, I reconsider the idea of faith as trust in God, adding an emphasis on the divine vulnerability in the incarnation, and I develop a more...

  17. Job Satisfaction

    African Journals Online (AJOL)

    Administrator

    Job Satisfaction: Rural Versus Urban Primary Health Care Workers'. Perception in ... doing it well, and being suitably rewarded for one's efforts. Several ... community recognition of their work and improved staff relationship. ..... study found important differences about attractors to ... their work, work-life balance, bureaucracy.

  18. The Condition for Generous Trust.

    Directory of Open Access Journals (Sweden)

    Obayashi Shinya

    Full Text Available Trust has been considered the "cement" of a society and is much studied in sociology and other social sciences. Most studies, however, have neglected one important aspect of trust: it involves an act of forgiving and showing tolerance toward another's failure. In this study, we refer to this concept as "generous trust" and examine the conditions under which generous trust becomes a more viable option when compared to other types of trust. We investigate two settings. First, we introduce two types of uncertainties: uncertainty as to whether trustees have the intention to cooperate, and uncertainty as to whether trustees have enough competence to accomplish the entrusted tasks. Second, we examine the manner in which trust functions in a broader social context, one that involves matching and commitment processes. Since we expect generosity or forgiveness to work differently in the matching and commitment processes, we must differentiate trust strategies into generous trust in the matching process and that in the commitment process. Our analytical strategy is two-fold. First, we analyze the "modified" trust game that incorporates the two types of uncertainties without the matching process. This simplified setting enables us to derive mathematical results using game theory, thereby giving basic insight into the trust mechanism. Second, we investigate socially embedded trust relationships in contexts involving the matching and commitment processes, using agent-based simulation. Results show that uncertainty about partner's intention and competence makes generous trust a viable option. In contrast, too much uncertainty undermines the possibility of generous trust. Furthermore, a strategy that is too generous cannot stand alone. Generosity should be accompanied with moderate punishment. As for socially embedded trust relationships, generosity functions differently in the matching process versus the commitment process. Indeed, these two types of generous

  19. Four Essential Practices for Building Trust

    Science.gov (United States)

    Combs, Julie Peterson; Harris, Sandra; Edmonson, Stacey

    2015-01-01

    The presence of trust can enhance an organization's efforts to fulfill its mission, and the lack of trust can constrict those efforts. The authors offer four essential guidelines to help school leaders communicate in a way that builds trust. Build trust by understanding trust. Trusted leaders demonstrate care, character, and competence in their…

  20. Improved Recommendations Based on Trust Relationships in Social Networks

    Directory of Open Access Journals (Sweden)

    Hao Tian

    2017-03-01

    Full Text Available In order to alleviate the pressure of information overload and enhance consumer satisfaction, personalization recommendation has become increasingly popular in recent years. As a result, various approaches for recommendation have been proposed in the past few years. However, traditional recommendation methods are still troubled with typical issues such as cold start, sparsity, and low accuracy. To address these problems, this paper proposed an improved recommendation method based on trust relationships in social networks to improve the performance of recommendations. In particular, we define trust relationship afresh and consider several representative factors in the formalization of trust relationships. To verify the proposed approach comprehensively, this paper conducted experiments in three ways. The experimental results show that our proposed approach leads to a substantial increase in prediction accuracy and is very helpful in dealing with cold start and sparsity.

  1. Beyond Trust: Web Site Design Preferences Across Cultures

    OpenAIRE

    Dianne Cyr; Carole Bonanni; John Bowes; Joe Ilsever

    2005-01-01

    The growth of Internet shopping motivates a better understanding of how e-loyalty is built online between businesses and consumers. In this study, Web site design and culture are advanced as important to Web site trust, Web site satisfaction, and e-loyalty in online business relationships. Based on data collected in Canada, the U.S., Germany, and Japan, the research considers (1) examining within culture preferences for design elements of a local vs. a foreign Web site and subsequent particip...

  2. The Religious Tourism – An Opportunity of Promoting and Developing the Tourism in the Vâlcea Subcarpathians

    Directory of Open Access Journals (Sweden)

    Elena Bogan

    2017-09-01

    Full Text Available Religion has been and continues to be a major component for the ecumenical travels. A main factor in the development of this phenomenon is also the existence of a vast and diversified religious tourism potential (monasteries, convents, churches etc.. Although the analyzed region is noticed due to the development of the climateric and balneary tourism, the religious tourism could contribute, in the future, to increase the number of tourists, as well as the economic growth. The study aims to analyze precisely this opportunity, unexplored enough, because the existing religious attractions, although known in the whole country, have not been included in the travel programs. An object of the paper is to make an assessment of the religious tourism potential in the Vâlcea Subcarpathians area, analyzing the ways and opportunities for the recovery and development of this potential, and also the perception of tourists on the religious attractions and the satisfaction degree for the offered services.

  3. Homo economicus belief inhibits trust.

    Directory of Open Access Journals (Sweden)

    Ziqiang Xin

    Full Text Available As a foundational concept in economics, the homo economicus assumption regards humans as rational and self-interested actors. In contrast, trust requires individuals to believe partners' benevolence and unselfishness. Thus, the homo economicus belief may inhibit trust. The present three experiments demonstrated that the direct exposure to homo economicus belief can weaken trust. And economic situations like profit calculation can also activate individuals' homo economicus belief and inhibit their trust. It seems that people's increasing homo economicus belief may serve as one cause of the worldwide decline of trust.

  4. Trust and Sensemaking in Organizations

    DEFF Research Database (Denmark)

    Fuglsang, Lars; Jagd, Søren; Olsen, Poul Bitsch

    The literature on trust and the literature on sensemaking constitute two separate streams of literature that are both seen as highly relevant to understanding organisational processes in modern complex high-trust organisations. However, though a few studies have argued for the relevance of linkin...... help furthering the understanding of trust processes in organizations. The variety of links between sensemaking and trust processes is illustrated by the intertwining of trust and four processes of sensemaking: arguing, expecting, committing and manipulation identified by Karl Weick....

  5. Modeling trust context in networks

    CERN Document Server

    Adali, Sibel

    2013-01-01

    We make complex decisions every day, requiring trust in many different entities for different reasons. These decisions are not made by combining many isolated trust evaluations. Many interlocking factors play a role, each dynamically impacting the others.? In this brief, 'trust context' is defined as the system level description of how the trust evaluation process unfolds.Networks today are part of almost all human activity, supporting and shaping it. Applications increasingly incorporate new interdependencies and new trust contexts. Social networks connect people and organizations throughout

  6. Homo Economicus Belief Inhibits Trust

    Science.gov (United States)

    Xin, Ziqiang; Liu, Guofang

    2013-01-01

    As a foundational concept in economics, the homo economicus assumption regards humans as rational and self-interested actors. In contrast, trust requires individuals to believe partners’ benevolence and unselfishness. Thus, the homo economicus belief may inhibit trust. The present three experiments demonstrated that the direct exposure to homo economicus belief can weaken trust. And economic situations like profit calculation can also activate individuals’ homo economicus belief and inhibit their trust. It seems that people’s increasing homo economicus belief may serve as one cause of the worldwide decline of trust. PMID:24146907

  7. Religiøsitet i livsformen

    DEFF Research Database (Denmark)

    Brock, Steen

    2006-01-01

    Artiklen argumenterer for at mange opfattelser af religiøsitet reducerer fænomenet til en slags moralitet. Med Wittgensteins filosofi som modeksempel, og i lyset af en modstilling mellem Hegel og Kierkegaards opfattelse af religiøsitet, betones religiøsitetens radikale karakter.......Artiklen argumenterer for at mange opfattelser af religiøsitet reducerer fænomenet til en slags moralitet. Med Wittgensteins filosofi som modeksempel, og i lyset af en modstilling mellem Hegel og Kierkegaards opfattelse af religiøsitet, betones religiøsitetens radikale karakter....

  8. HMM-based Trust Model

    DEFF Research Database (Denmark)

    ElSalamouny, Ehab; Nielsen, Mogens; Sassone, Vladimiro

    2010-01-01

    Probabilistic trust has been adopted as an approach to taking security sensitive decisions in modern global computing environments. Existing probabilistic trust frameworks either assume fixed behaviour for the principals or incorporate the notion of ‘decay' as an ad hoc approach to cope...... with their dynamic behaviour. Using Hidden Markov Models (HMMs) for both modelling and approximating the behaviours of principals, we introduce the HMM-based trust model as a new approach to evaluating trust in systems exhibiting dynamic behaviour. This model avoids the fixed behaviour assumption which is considered...... the major limitation of existing Beta trust model. We show the consistency of the HMM-based trust model and contrast it against the well known Beta trust model with the decay principle in terms of the estimation precision....

  9. Problems of judiciary trust

    Directory of Open Access Journals (Sweden)

    Vuković Slobodan

    2007-01-01

    Full Text Available Topic of the article is problem of trust in judiciary as a most important part of legal system. For all empirical researches so far have shown very law degree of this trust many authors were searching for the causes of this phenomenon. Among multifold causes some are special worth while to be mentioned here: historical inheritance, political pressures, delaying of judiciary decisions, respect of the laws, transferring of responsibility from political power to the judiciary, public comments of judiciary decisions, media pressures, efficiency of judiciary and police. Among inner factors author pays attention to competency of judges, modes of penal policy, modes of judges’ entitlement, problems of communication, involvement into criminal and corruptional affairs, etc.

  10. Trust and Corruption

    DEFF Research Database (Denmark)

    Graeff, Peter; Svendsen, Gert Tinggaard

    2013-01-01

    Why are the Scandinavian countries in the European Union significantly richer than South-ern/Eastern European countries? We try to answer this question from an empirical social capital perspective. In particular, we are interested in the interplay of social trust as a positive and corruption...... capital by applying a path model that accounts for Granger-like causal effects. Our empirical results, referring to a sample of up to 25 EU countries, show that corruption might harm poor European countries but is not able to affect social trust. However, corruption in itself means that resources end up...... in the wrong places and not in socioeconomically optimal investments. There is, therefore, a direct damaging effect of corruption on wealth. This implies that economic actors have to invest higher transaction and control costs which will bind resources to non-productive purposes and thus destroy economic...

  11. Trust in Internet Election

    DEFF Research Database (Denmark)

    Markussen, Randi; Ronquillo, Lorena; Schürmann, Carsten

    2014-01-01

    This paper discusses the Decryption and Counting Ceremony held in conjunction with the internet voting trial on election day in the Ministry of Local Government and Regional Development of Norway in 2013. We examine the organizers' ambition of making the decryption and counting of electronic votes...... public in order to sustain trust in internet voting. We introduce a pragmatic approach to trust that emphasises the inseparability of truth from witnessing it. Based on this and on a description of how the event was made observable and how the complexities in the counting process were disclosed, we...... discuss what we term economy of truth from the perspective of the IT community involved in the ceremony. We claim that broadening the economy of truth by including more explicitly social and political perspectives in the ceremony, and in internet elections in general, and how witnessing is brought about...

  12. Free Riding or Trust?

    DEFF Research Database (Denmark)

    Svendsen, Gert Tinggaard; Nilsson, Jerker

    2011-01-01

    It is often observed that members have little interest in monitoring their cooperatives. One explanation is that the members are free-riders, hoping that others will perform the task. Another explanation is that the weak member interest is a consequence of members having trust in the leadership....... These competing explanations refer to the theory of collective action and the social capital paradigm, respectively, and may be linked to the classical Gesellschaft and Gemeinschaft concepts. Hence, one may expect free-rider behavior when conditions of Gesellschaft exist and trustful behavior when Gemeinschaft...... conditions rule. These propositions get support from five studies of members’ readership of their cooperatives’ annual reports. In large and heterogeneous memberships there is free-riding behavior, which explains the members’ low interest in governing their cooperatives. To a limited extent a membership may...

  13. Religious perspectives on organ donation.

    Science.gov (United States)

    Gillman, J

    1999-11-01

    A donor's or family's religious beliefs are to be ascertained in discussions about organ donation. The positions of the major faith groups about donation are reviewed, leading to the conclusion that the large majority of faiths take a positive stance toward donation. Other factors such as the emotional response, the cultural values, and the spiritual issues may be even more compelling for family members than religious beliefs. Conflicts between one's personal beliefs and the position of one's faith group about donation are to be assessed and processed.

  14. Judeo - Igbo traditional religious conception of sin: socio – religious ...

    African Journals Online (AJOL)

    Theword sin ismore of a religious termthan ordinary. It is basically an action of defiance. That is, an action through which one deviates from the correct way or through which one misses the mark. This paper looked at how the Jews of theOld andNewTestament periods understood the concept of sin in their society.

  15. NASA's EOSDIS, Trust and Certification

    Science.gov (United States)

    Ramapriyan, H. K.

    2017-01-01

    NASA's Earth Observing System Data and Information System (EOSDIS) has been in operation since August 1994, managing most of NASA's Earth science data from satellites, airborne sensors, filed campaigns and other activities. Having been designated by the Federal Government as a project responsible for production, archiving and distribution of these data through its Distributed Active Archive Centers (DAACs), the Earth Science Data and Information System Project (ESDIS) is responsible for EOSDIS, and is legally bound by the Office of Management and Budgets circular A-130, the Federal Records Act. It must follow the regulations of the National Institute of Standards and Technologies (NIST) and National Archive and Records Administration (NARA). It must also follow the NASA Procedural Requirement 7120.5 (NASA Space Flight Program and Project Management). All these ensure that the data centers managed by ESDIS are trustworthy from the point of view of efficient and effective operations as well as preservation of valuable data from NASA's missions. Additional factors contributing to this trust are an extensive set of internal and external reviews throughout the history of EOSDIS starting in the early 1990s. Many of these reviews have involved external groups of scientific and technological experts. Also, independent annual surveys of user satisfaction that measure and publish the American Customer Satisfaction Index (ACSI), where EOSDIS has scored consistently high marks since 2004, provide an additional measure of trustworthiness. In addition, through an effort initiated in 2012 at the request of NASA HQ, the ESDIS Project and 10 of 12 DAACs have been certified by the International Council for Science (ICSU) World Data System (WDS) and are members of the ICSUWDS. This presentation addresses questions such as pros and cons of the certification process, key outcomes and next steps regarding certification. Recently, the ICSUWDS and Data Seal of Approval (DSA) organizations

  16. Health literacy, information seeking, and trust in information in Haitians.

    Science.gov (United States)

    Lubetkin, Erica I; Zabor, Emily C; Isaac, Kathleen; Brennessel, Debra; Kemeny, M Margaret; Hay, Jennifer L

    2015-05-01

    To assess heath literacy, health information seeking, and trust in health-related information among Haitian immigrants seen in primary care. Health literacy was measured by the Brief Health Literacy Screen (BHLS); items on health information use were from the 2007 Health Information National Trends Survey. BHLS scores differed according to age, education, and survey language. Participants with lower levels of health literacy tended to be more likely to place "a lot" or "some" trust in family and friends and religious organizations and leaders as sources of information about health or medical topics. Constructing a culturally-tailored and appropriate intervention regarding health promotion requires understanding how the population accesses and conveys health information.

  17. Trust in Digital Repositories

    Directory of Open Access Journals (Sweden)

    Elizabeth Yakel

    2013-06-01

    Full Text Available ISO 16363:2012, Space Data and Information Transfer Systems - Audit and Certification of Trustworthy Digital Repositories (ISO TRAC, outlines actions a repository can take to be considered trustworthy, but research examining whether the repository’s designated community of users associates such actions with trustworthiness has been limited. Drawing from this ISO document and the management and information systems literatures, this paper discusses findings from interviews with 66 archaeologists and quantitative social scientists. We found similarities and differences across the disciplines and among the social scientists. Both disciplinary communities associated trust with a repository’s transparency. However, archaeologists mentioned guarantees of preservation and sustainability more frequently than the social scientists, who talked about institutional reputation. Repository processes were also linked to trust, with archaeologists more frequently citing metadata issues and social scientists discussing data selection and cleaning processes. Among the social scientists, novices mentioned the influence of colleagues on their trust in repositories almost twice as much as the experts. We discuss the implications our findings have for identifying trustworthy repositories and how they extend the models presented in the management and information systems literatures.

  18. As dimensões da satisfação dos usuários do Programa Saúde da Família: confiabilidade e empatia Las dimensiones de la satisfacción de los usuarios del Programa Salud de la Familia: confiabilidad y empatía The Dimensions of user satisfaction of the Family Health Program: trust and empathy

    Directory of Open Access Journals (Sweden)

    Orlene Veloso Dias

    2011-01-01

    servicios prestados en cuanto a la Confiabilidad y a la Empatía. CONCLUSIÓN: Fue posible describir los aspectos que involucran a la Confiabilidad y la Empatía de los usuarios del PSF, que merecem ser considerados en la reestructuración de los procesos de atención a la salud de la población.OBJECTIVE: Describe users' perceptions of teams from the Family Health Program (PSF of the urban area of Montes Claros, Minas Gerais, regarding the dimensions of satisfaction related to trust and empathy; analyze the demographic profile of the population interviewed in relationship to their perceptions of trust and empathy. METHODS: Quantitative descriptive survey; using SERVQUAL. 319 users were interviewed and the analysis was performed using descriptive statistics to identify statistically significant associations. RESULTS: Most respondents were: female (80.6%, ages 18 to 30 years (38.2%, had completed high school (32.3%, had a family income of 1 to 3 times the minimum wage (76.8%, lived in the district for over 10 years (52.6%, and had good understanding of services as related to trust and empathy. CONCLUSION: We describe the aspects involving trust and empathy for users of the PSF, which must be considered when restructuring the processes of health care for the population.

  19. Religious pro-sociality? Experimental evidence from a sample of 766 Spaniards.

    Science.gov (United States)

    Brañas-Garza, Pablo; Espín, Antonio M; Neuman, Shoshana

    2014-01-01

    This study explores the relationship between several personal religion-related variables and social behaviour, using three paradigmatic economic games: the dictator (DG), ultimatum (UG), and trust (TG) games. A large carefully designed sample of the urban adult population in Granada (Spain) is employed (N = 766). From participants' decisions in these games we obtain measures of altruism, bargaining behaviour and sense of fairness/equality, trust, and positive reciprocity. Three dimensions of religiosity are examined: (i) religious denomination; (ii) intensity of religiosity, measured by active participation at church services; and (iii) conversion out into a different denomination than the one raised in. The major results are: (i) individuals with "no religion" made decisions closer to rational selfish behaviour in the DG and the UG compared to those who affiliate with a "standard" religious denomination; (ii) among Catholics, intensity of religiosity is the key variable that affects social behaviour insofar as religiously-active individuals are generally more pro-social than non-active ones; and (iii) the religion raised in seems to have no effect on pro-sociality, beyond the effect of the current measures of religiosity. Importantly, behaviour in the TG is not predicted by any of the religion-related variables we analyse. While the results partially support the notion of religious pro-sociality, on the other hand, they also highlight the importance of closely examining the multidimensional nature of both religiosity and pro-social behaviour.

  20. Religious pro-sociality? Experimental evidence from a sample of 766 Spaniards.

    Directory of Open Access Journals (Sweden)

    Pablo Brañas-Garza

    Full Text Available This study explores the relationship between several personal religion-related variables and social behaviour, using three paradigmatic economic games: the dictator (DG, ultimatum (UG, and trust (TG games. A large carefully designed sample of the urban adult population in Granada (Spain is employed (N = 766. From participants' decisions in these games we obtain measures of altruism, bargaining behaviour and sense of fairness/equality, trust, and positive reciprocity. Three dimensions of religiosity are examined: (i religious denomination; (ii intensity of religiosity, measured by active participation at church services; and (iii conversion out into a different denomination than the one raised in. The major results are: (i individuals with "no religion" made decisions closer to rational selfish behaviour in the DG and the UG compared to those who affiliate with a "standard" religious denomination; (ii among Catholics, intensity of religiosity is the key variable that affects social behaviour insofar as religiously-active individuals are generally more pro-social than non-active ones; and (iii the religion raised in seems to have no effect on pro-sociality, beyond the effect of the current measures of religiosity. Importantly, behaviour in the TG is not predicted by any of the religion-related variables we analyse. While the results partially support the notion of religious pro-sociality, on the other hand, they also highlight the importance of closely examining the multidimensional nature of both religiosity and pro-social behaviour.

  1. 76 FR 3815 - Religious Freedom Day, 2011

    Science.gov (United States)

    2011-01-20

    ... Statute for Religious Freedom, in which Thomas Jefferson wrote that ``all men shall be free to profess... country that is tolerant, just, and strong. My Administration continues to defend the cause of religious...

  2. Defining and Distinguishing Secular and Religious Terrorism

    Directory of Open Access Journals (Sweden)

    Heather S. Gregg

    2014-04-01

    Full Text Available Religious terrorism is typically characterised as acts of unrestrained, irrational and indiscriminant violence, thus offering few if any policy options for counterterrorism measures. This assumption about religious terrorism stems from two challenges in the literature: disproportionate attention to apocalyptic terrorism, and a lack of distinction between religious terrorism and its secular counterpart. This article, therefore, aims to do four things: define and differentiate religiously motivated terrorism from traditional terrorism; investigate three goals of religious terrorism (fomenting the apocalypse, creating a religious government, and establishing a religiously pure state; consider the role of leadership and target selection of religious terrorists; and, finally, suggest a range of counterterrorism strategies based on these observations.

  3. Effects of Personality Traits, Religiousness/ Spirituality on ...

    African Journals Online (AJOL)

    Religiousness Index (IWSRI), and the General Health Questionnaire (GHQ-28) were administered to 412 randomly selected senior secondary school students to evaluate personality traits, spirituality/religiousness, and psychopathology respectively.

  4. 38 CFR 61.64 - Religious organizations.

    Science.gov (United States)

    2010-07-01

    ... over its internal governance, and it may retain religious terms in its organization's name, select its..., practice and expression of its religious beliefs, provided that it does not use direct financial assistance...

  5. Materialism and life satisfaction: the role of religion.

    Science.gov (United States)

    Rakrachakarn, Varapa; Moschis, George P; Ong, Fon Sim; Shannon, Randall

    2015-04-01

    This study examines the role of religion and religiosity in the relationship between materialism and life satisfaction. The findings suggests that religion may be a key factor in understanding differences in findings of previous studies regarding the inverserelationship found in the vast majority of previous studies. Based on a large-scale study in Malaysia—a country comprised of several religious subcultures (mainly Muslims, Buddhists, and Hindus), the findings suggest that the influence of religiosity on materialism and life satisfaction is stronger among Malays than among Chinese and Indians, and life satisfaction partially mediates the relationship between religiosity and materialism. The paper discusses implications for theory development and further research.

  6. Religious Tourism in Batangas, Philippines

    Directory of Open Access Journals (Sweden)

    Leonna Marrien U. Asi

    2015-11-01

    Full Text Available This study assessed religious tourism in Batangas, Philippines on the following aspects: historical significance, holiness and spirituality, and customs and traditions. The assessments made were also subjected to tests of differences when the respondents are grouped as to either residents or tourists and according to their age, sex, educational attainment and employment. Results show that both tourists and residents generally concurred on all religious tourism indicators presented to them for assessment, although there were also few indicators that had lower mean assessments than the others. While the differences on the assessments made by the different groups of respondents were not statistically significant, the slight differences are still noticeable. In particular, residents had somewhat more favourable assessment than the tourists, older respondents more than the younger, males more than the females, those with higher education more than those with lower education, and government employees more than those who are not in government service. These slight but still noticeable differences, together with religious tourism indicators having lower mean assessments than the others, can serve as bases for making proposals on how to further enrich the religious tourism in Batangas.

  7. Sexual Violence on Religious Campuses

    Science.gov (United States)

    Vanderwoerd, James R.; Cheng, Albert

    2017-01-01

    Religious colleges and universities make up a substantial segment of the higher education landscape in North America, but the incidence of sexual violence on these campuses remains understudied. This study estimates the incidence of sexual violence on independent Christian campuses using a sample of part-time and full-time undergraduate students…

  8. Ilorin Journal of Religious Studies

    African Journals Online (AJOL)

    Ilorin Journal of Religious Studies is a peer-reviewed academic journal that serves as a forum for disseminating research findings on issues relating to religion in general.The Journal aims at creating avenue for scholars to publish their research works on all aspects of religions. It seeks to promote critical research and ...

  9. Assessment of Religious Beliefs Form.

    Science.gov (United States)

    Faiver, Christopher M.; O'Brien, Eugene M.

    1993-01-01

    Notes that religion may be source of spiritual strength or source of conflict and guilt. Outlines importance of assessing religious beliefs of clients for treatment purposes and provides format for counselor to use. Says that, because counselors may be unaware of clients' individual perspectives, it is important to evaluate client's belief system…

  10. Women Religious Leaders and Stress.

    Science.gov (United States)

    Rayburn, Carole A.; And Others

    This study examined stress, strain, and coping mechanisms in women religious leaders. Subjects were nuns (N=51), Reform women rabbis (N=45), Episcopal women priests (N=32), United Methodist clergywomen (N=45) and Presbyterian clergywomen (N=45), matched for age and years on the job and pulpit assignments. All subjects were given the Osipow and…

  11. Religiousness and health in Europe

    DEFF Research Database (Denmark)

    Ahrenfeldt, Linda Juel; Möller, Sören; Andersen-Ranberg, Karen

    2017-01-01

    % CI 0.75, 0.98) and depressive symptoms 0.80 (95% CI 0.69, 0.93), whereas being religiously educated lowered odds of poor self-rated health (SRH) 0.81 (95% CI 0.70, 0.93) and long-term health problems 0.84 (95% CI 0.74, 0.95). The more religious had lower odds of limitations with activities of daily......Recent research suggests that epidemiological forces in religion and health can have opposed effects. Using longitudinal data of people aged 50+ included in wave 1 (2004-2005) of the Survey of Health, Ageing and Retirement in Europe (SHARE), and followed up through waves 2 (2006-2007), 4 (2011......) and 5 (2013), we examined two forms of religious internalization and their association with health. Multivariate logistic regressions were used to examine all associations. Taking part in a religious organization was associated with lower odds of GALI (global activity limitation index) (OR = 0.86, 95...

  12. Religious Education for Generating Hope

    Science.gov (United States)

    Conde-Frazier, Elizabeth

    2017-01-01

    This article discusses how religious education began at Esperanza College in North Philadelphia, one of the poorest counties of the United States. It also is the largest community of returning citizens in Pennsylvania. Student access and success in higher education continues to be impacted by the effects of structural racism and systemic poverty.…

  13. The Role of Trust in Financial Customer-seller Relationships Before and After the Financial Crisis

    DEFF Research Database (Denmark)

    Hansen, Torben

    2014-01-01

    provider. Hence, as a direct managerial implication, financial service managers should consider investing additional resources in satisfying their customers in the after crisis era. In addition, it is suggested that managers should seek to rebuild the positive relationship between trust and loyalty......This study examines the role of trust in customer-seller relationships before and after the 2008 financial crisis. On the basis of two surveys comprising 1155 and 757 bank customers, respectively, it is shown that trust is less likely to mediate the relationship between satisfaction and loyalty...

  14. Use of Trust Vectors in Support of the CyberCraft Initiative

    Science.gov (United States)

    2007-03-01

    for determining the trust value of a recommendation path [3]. Xiong and Liu [23] proposed a trust model for peer-to-peer (P2P) eCommerce transactions...Amount of Satisfaction: This is based on the feedback from the other peer in an eCommerce transaction. Feedback is the basis for most trust models in...a P2P eCommerce environment. Number of Transactions: As the name suggests, this is the number of transac- tions performed by the rated peer in a

  15. Development of Religiousness in Young Adults

    OpenAIRE

    Rydz, Elżbieta

    2014-01-01

    In the chapter forming of religiousness in young adults in the view of current concepts, both normative (stadial concepts of religiousness) and non-normative, will be presented. The majority of research on religiousness of youth is carried out in the normative understanding of development, which refers to general trends of human psychological development, especially cognitive development (cognitive developmental concepts of religiousness), personality development (humanistic concepts of the d...

  16. Social trust among recipients of voluntary welfare in Norway

    Directory of Open Access Journals (Sweden)

    Therese Saltkjel

    2015-03-01

    Full Text Available The significance of social capital, including social trust, has in recent decades been acknowledged by many scholars across different disciplines as a key resource. This has led to many studies and scientific articles investigating this topic. Few studies, however, have focused upon social trust within marginalised groups. This study is based upon data gathered from one of the larger research projects investigating the vulnerable recipients of voluntary welfare assistance in Norway. The aim of the study is to investigate the level of social trust in a sample of 80 recipients of welfare assistance within two large voluntary welfare organisations in the capital city of Oslo, Norway. In particular, the study will explore whether and to what degree the level of social trust can be explained by conditions experienced while growing up and as an adult. Results indicate that adult life experiences, such as drug abuse and life satisfaction are the most important explanatory variables. However problems experienced while growing-up seems to be indirectly related to social trust. The results of the study highlight the significance of acknowledging processes of marginalisation in socially vulnerable groups, such as drug users and children experiencing problems growing up.

  17. Religiousness and Non-Hopeless Suicide Ideation

    Science.gov (United States)

    Simonson, Randy H.

    2008-01-01

    Individuals who think about suicide but do not feel suicidally hopeless tend to be less religious and can therefore entertain thoughts of suicide unabated by religiousness. Religiousness, suicide ideation, and hopelessness were surveyed among 279 Idaho college students, 37 (13%) of whom were non-hopeless suicide ideators. A total of only 21 (7%)…

  18. The Myth of Religious Experience Revisited

    Directory of Open Access Journals (Sweden)

    Zangwill Nick

    2017-10-01

    Full Text Available This article replies to Manuel Fasko’s “The Demystification of Nick Zangwill’s ‘Myth of Religious Experience’” (2017, showing how author’s argument against the possibility of religious experience presented in “The Myth of Religious Experience” (2004 remains in tact.

  19. Zambia: Multi-Faith Religious Education?

    Science.gov (United States)

    Carmody, Brendan

    2006-01-01

    As countries' populations become more religiously diverse, a need to review the religious education syllabus that operates is often perceived. One such country is Zambia, which was not only traditionally religiously diverse but has become even more so with the advent of Christianity, Islam and Hinduism and other non-African faiths. This article…

  20. TRUTH AS DETERMINANT OF RELIGIOUS FAITH

    African Journals Online (AJOL)

    Admin

    of values like any other institution”. Our concern here is how religious truth that ought to be absolute has become relative thus producing many different religions in the world. Relativity of Religious Truths As Determinant. Of Religious Faith. Truth has been defined as that which conforms to essential reality, but is it absolute?

  1. Antecedents and Consequences of Consumer Trust in the Context of Service Recovery

    Directory of Open Access Journals (Sweden)

    Cristiane Pizzutti dos Santos

    2008-07-01

    Full Text Available The purpose of this paper is to investigate the antecedents and consequences of consumer trust after complaint handling episodes about services. A cross-sectional study was carried out with complainers of banks and airline companies. The respondents were approached at an International Airport in Brazil. Structural Equation Modeling was used to test the hypotheses developed. The building of consumer trust was sensitive to perceptions of justice regarding the way complaints were handled by the company. More specifically, the perception of interactional fairness strongly impacted consumer trust in the employees which, in turn, revealed a high impact on trust in the company. Insofar as satisfaction with complaint handling does not mediate the relationship between the dimensions of fairness and trust, following a conflict it loses part of its importance. Finally, both repurchase intention and word-of-mouth communication were influenced by trust in the company, satisfaction with complaint handling and perceived value. The company should attentively observe the interactional aspect in terms of developing relationships with customers. Appropriate complaint handling and the consequent trust created between the parties is an efficient form of developing and maintaining solid relationships with customers.

  2. Developing Trusting Relationships Through Communication

    OpenAIRE

    YOKOYAMA, Izumi; OBARA, Takuya

    2015-01-01

    In this paper, we analyze the formation of trusting relationships between people through communication. To foster trusting relationships, individuals should disclose private and personal information. However, disclosing such information has both costs and benefits; therefore, both parties must decide on the optimal level of self-disclosure based on a variety of factors, such as the existing level of relationship and the benefits of deepening the trust level. We construct an economics model th...

  3. Religious Life-Styles and Mental Health: An Exploratory Study.

    Science.gov (United States)

    Bergin, Allen E.; And Others

    1988-01-01

    Assessed lifestyles of religious college students. Subjects with continuous religious development and mild religious experiences were healthier than those with discontinuous development and intense religious experiences; however, intense religious experiences enhanced adjustment. Religiousness and mental health did not correlate significantly, but…

  4. Trust for intelligent recommendation

    CERN Document Server

    Bhuiyan, Touhid

    2013-01-01

    Recommender systems are one of the recent inventions to deal with the ever-growing information overload in relation to the selection of goods and services in a global economy. Collaborative Filtering (CF) is one of the most popular techniques in recommender systems. The CF recommends items to a target user based on the preferences of a set of similar users known as the neighbors, generated from a database made up of the preferences of past users. In the absence of these ratings, trust between the users could be used to choose the neighbor for recommendation making. Better recommendations can b

  5. Pricing and Trust

    DEFF Research Database (Denmark)

    Huck, Steffen; Ruchala, Gabriele K.; Tyran, Jean-Robert

    -competitive (monopolistic) markets. We then introduce a regulated intermediate price above the oligopoly price and below the monopoly price. The effect in monopolies is more or less in line with standard intuition. As price falls volume increases and so does quality, such that overall efficiency is raised by 50%. However......We experimentally examine the effects of flexible and fixed prices in markets for experience goods in which demand is driven by trust. With flexible prices, we observe low prices and high quality in competitive (oligopolistic) markets, and high prices coupled with low quality in non...

  6. Trust and Social Intelligence

    OpenAIRE

    Yamagishi , Toshio

    2011-01-01

    Part 1: Extended Abstracts for Keynote Speakers; International audience; One of the strongest expression of generalized distrust – i.e., distrust of human nature in general – can be found in a Japanese proverb, “Its best to regard everyone as a thief” (hito wo mitara dorobo to omoe). An expression of the other extreme, generalized trust, can also be found in another Japanese proverb, “you will never meet a devil as you walk through the social world” (wataru seken ni oni ha nai). I asked about...

  7. Designing High-Trust Organizations

    DEFF Research Database (Denmark)

    Jagd, Søren

    The specific problem considered in this paper is what are the key issues to consider for managers involved in designing high-trust organizations, a design problem still not properly explored. This paper intends to take the first step in filling this lacuna. In the paper, I first present...... the existing management and research literature on building high-trust organizations. Then I explore Alan Fox’s (1974) analysis of low-trust vs. high-trust dynamics which, I argue, may serve as a theoretically stronger basis for understanding the issues management have to consider when designing hightrust...... organizations...

  8. Mediating Trust in Terrorism Coverage

    DEFF Research Database (Denmark)

    Mogensen, Kirsten

    crisis. While the framework is presented in the context of television coverage of a terror-related crisis situation, it can equally be used in connection with all other forms of mediated trust. Key words: National crisis, risk communication, crisis management, television coverage, mediated trust.......Mass mediated risk communication can contribute to perceptions of threats and fear of “others” and/or to perceptions of trust in fellow citizens and society to overcome problems. This paper outlines a cross-disciplinary holistic framework for research in mediated trust building during an acute...

  9. Attack-Resistant Trust Metrics

    Science.gov (United States)

    Levien, Raph

    The Internet is an amazingly powerful tool for connecting people together, unmatched in human history. Yet, with that power comes great potential for spam and abuse. Trust metrics are an attempt to compute the set of which people are trustworthy and which are likely attackers. This chapter presents two specific trust metrics developed and deployed on the Advogato Website, which is a community blog for free software developers. This real-world experience demonstrates that the trust metrics fulfilled their goals, but that for good results, it is important to match the assumptions of the abstract trust metric computation to the real-world implementation.

  10. Trust as a Critical Concept

    DEFF Research Database (Denmark)

    Bordum, Anders

    2004-01-01

    In this articlei I will argue that trust is a fundamental and critical concept because trust is the direct or transcendental constitutive ground of most social phenomena, as well as applicable as an operational method in critical theory. There are two different but overlapping positions on trust I...... address in this article. One is the standpoint we find in business strategy, that trust is naïve to show, and control or contracts are presumed better. In the strategy game the idealistic good guys seems to lose (Arrow 1974), (Williamson 1975). The other position is the position taken by systems theory...

  11. Consumer Trust in Information Sources

    Directory of Open Access Journals (Sweden)

    Brad Love

    2013-06-01

    Full Text Available Trust is essential to understanding public reaction to innovative issues. This research focuses on trust in information sources by explicating the construct of trust and testing a comprehensive model on several information sources about genetically modified foods. Results from a survey of 369 participants reveal the significance of projecting competence and the role of the environment in which a target public receives information. Perceptions of regulatory, social, business, and technical environments affect how likely individuals are to follow advice from institutions like the Food and Drug Administration and the news media. Future research should incorporate knowledge levels and personal relevance as variables likely to influence trusting relationships.

  12. Religious communication and hegemony of mass media

    Directory of Open Access Journals (Sweden)

    Petrushkevych Maria Stefanivna

    2015-12-01

    Full Text Available Religious communication is the complex object of scientific research that involves existential component and the inextricable link with relevant historical trends. Mass culture and the information society put pressure on modern religious communication. Media is actively integrating into the system of religious communication. Hegemony of mass communication is realized through the media and religious communicative system becomes the part of this hegemony. Peculiarities of religious communication processes are conditioned by consciousness of itself impact and the need to integrate into the media system.

  13. Forms, Sources and Processes of Trust

    NARCIS (Netherlands)

    Nooteboom, B.

    2006-01-01

    This chapter reviews some key points in the analysis of trust, based on Nooteboom (2002)i.The following questions are addressed.What can we have trust in?What is the relation between trust and control?What are the sources of trust? And what are its limits?By what process is trust built up and broken

  14. Trust Building Recruitment Strategies for Researchers Conducting Studies in African American (AA) Churches: Lessons Learned.

    Science.gov (United States)

    Bonner, Gloria; Williams, Sharon; Wilkie, Diana; Hart, Alysha; Burnett, Glenda; Peacock, Geraldine

    2017-12-01

    An initial and vital important step in recruiting participants for church-based hospice and palliative care research is the establishment of trust and credibility within the church community. Mistrust of medical research is an extremely important barrier hindering recruitment in African American (AA) communities. A church-based EOL dementia education project is currently being conducted at four large urban AA churches. Church leaders voiced mistrust concerns of previous researchers who conducted investigations in their faith-based institutions. We explored strategies to ameliorate the mistrust concerns. Specific aim: To identify trust-rebuilding elements for researchers following others who violated trust of AA church leaders. Face-to-face, in-depth interviews were conducted from a convenient sample of four established AA church leaders. Interviews were held in the informants' churches to promote candor and comfort in revealing sensitive information about trust /mistrust. Content analysis framework was used to analyze the data. Elements identified from the analysis were then used to create themes. Multidimensional overarching themes emerged from the analysis included: Experience with researchers (positive and extremely negative), violation of trust and trust building strategies. Findings suggest that researchers who wish to conduct successful studies in the AA religious institutions must implement trust rebuilding strategies that include mutual respect, collaboration and partnership building. If general moral practices continue to be violated, threat to future hospice and palliative care research within the institutions may prevail. Thus, potential benefits are thwarted for the church members, AA community, and advancement of EOL care scholarship.

  15. Generalized Trust and Trust in Institutions in Confucian Asia

    Science.gov (United States)

    Tan, Soo Jiuan; Tambyah, Siok Kuan

    2011-01-01

    This study examines generalized trust and trust in institutions in Confucian Asia, covering six countries namely, China, Japan, Singapore, South Korea, Taiwan and Vietnam, and one dependent region, Hong Kong. Using data from the 2006 AsiaBarometer Survey, our study affirms the reliability and validity of using a two-item scale to measure…

  16. TrustBuilder2: A Reconfigurable Framework for Trust Negotiation

    Science.gov (United States)

    Lee, Adam J.; Winslett, Marianne; Perano, Kenneth J.

    To date, research in trust negotiation has focused mainly on the theoretical aspects of the trust negotiation process, and the development of proof of concept implementations. These theoretical works and proofs of concept have been quite successful from a research perspective, and thus researchers must now begin to address the systems constraints that act as barriers to the deployment of these systems. To this end, we present TrustBuilder2, a fully-configurable and extensible framework for prototyping and evaluating trust negotiation systems. TrustBuilder2 leverages a plug-in based architecture, extensible data type hierarchy, and flexible communication protocol to provide a framework within which numerous trust negotiation protocols and system configurations can be quantitatively analyzed. In this paper, we discuss the design and implementation of TrustBuilder2, study its performance, examine the costs associated with flexible authorization systems, and leverage this knowledge to identify potential topics for future research, as well as a novel method for attacking trust negotiation systems.

  17. 'Trust my doctor, trust my pancreas': trust as an emergent quality of social practice.

    Science.gov (United States)

    Cohn, Simon

    2015-06-11

    Growing attention is being paid to the importance of trust, and its corollaries such as mistrust and distrust, in health service and the central place they have in assessments of quality of care. Although initially focussing on doctor-patient relationships, more recent literature has broadened its remit to include trust held in more abstract entities, such as organisations and institutions. There has consequently been growing interest to develop rigorous and universal measures of trust. Drawing on illustrative ethnographic material from observational research in a UK diabetes clinic, this paper supports an approach that foregrounds social practice and resists conceiving trust as solely a psychological state that can be divorced from its context. Beyond exploring the less-than-conscious nature of trust, the interpretations attend to the extent to which trust practices are distributed across a range of actors. Data from clinical encounters reveal the extent to which matters of trust can emerge from the relationships between people, and sometimes people and things, as a result of a wide range of pragmatic concerns, and hence can usefully be conceived of as an extended property of a situation rather than a person. Trust is rarely explicitly articulated, but remains a subtle feature of experience that is frequently ineffable. A practice approach highlights some of the problems with adopting a general psychological or intellectualist conception of trust. In particular, assuming it is a sufficiently stable internal state that can be stored or measured not only transforms a diffuse and often ephemeral quality into a durable thing, but ultimately presents it as a generic state that has meaning independent of the specific relationships and context that achieve it. Emphasising the context-specific nature of trust practices does not dismiss the potential of matters of trust, when they emerge, to be transposed to other contexts. But it does highlight how, on each occasion

  18. Viewing India from Religious Angle

    Institute of Scientific and Technical Information of China (English)

    Qiu Yonghui

    2004-01-01

    @@ It would be impossible to understand India without any knowledge about the religions of this country. India is a developing country with many religions, nationalities and languages. This nation has long been noted for its democratic politics and multiculture. India was founded on the principle of secularism, but at the same time it has suffered from religions. Therefore, to have a clear idea about the basic conditions of India's multiple religious beliefs is the foundation for studies of its religions of the country, and is also one key to grasping Indian social politics. In early September 2004, the Indian government published religious data from the 2001 census. Accordingly, we can make some basic judgments about the religions in today's India.

  19. Religious coalition opposes gene patents.

    Science.gov (United States)

    James, J S

    1995-05-19

    The biotechnology industry is concerned about a coalition of mainstream religious leaders, working with Jeremy Rifkin of the Foundation of Economic Trends, who oppose the patenting of human and animal life forms, body parts, and genes. The coalition called a press conference on May 18 to ask the government to prohibit the current patenting practices for genetic engineering. The biotechnology industry argues that patents indicate that a company's research tool has significant value, and encourages capitalists to invest their dollars in the development of new treatments for diseases. They also argue that the 29 biotech drugs that are on the market have been developed as a result of patents on genes. Although most business leaders are united in opposing restrictions, many scientists are divided, citing both religious and scientific reasons.

  20. Perceived Job Insecurity, Job Satisfaction And Intention To Quit ...

    African Journals Online (AJOL)

    This study examined the relationships between perceived job insecurity, job satisfaction and intention to quit among employees of selected banks in Nigeria. A total of two hundred and nine (n = 209) randomly selected employees of Guaranty Trust Bank, Oceanic International Bank, Zenith Bank, First Bank of Nigeria, Union ...

  1. The Need to Trust and to Trust More Wisely in Academe

    Science.gov (United States)

    Bowman, Richard F.

    2012-01-01

    Where trust is an issue, there is no trust. Trust in diverse organizations has never been lower. A shadow of doubt stalks one's every decision to trust collegially and institutionally. Still, colleagues sense intuitively that institutions cannot function optimally without a bedrock level of trust. In academic life, trust is a form of social…

  2. 26 CFR 26.2654-1 - Certain trusts treated as separate trusts.

    Science.gov (United States)

    2010-04-01

    ... trusts under local law, treatment of a single trust as separate trusts under this paragraph (a)(1) does... applicable state law, then each resulting trust is treated as a separate trust for purposes of Chapter 13... Internal Revenue Code, if those portions are not treated as separate trusts under local law. Also...

  3. Religious organizations debate nuclear energy

    International Nuclear Information System (INIS)

    Dowell, T.

    1984-08-01

    This paper reviews the history of the religious debate on nuclear energy over the last thirty years. In the 1950s, religious statements recognized the peaceful uses of atomic energy as a blessing from God and called upon world leaders to promote its use. Nuclear energy programmes were launched in this decade. In the 1960s, there was still religious approval of nuclear energy, but questions about ethics arose. It was not until the 1970s, after the oil crisis, that serious questioning and criticism of nuclear energy emerged. This was particularly true in the United States, where the majority of statements originated - especially in 1979, the year of the Three Mile Island accident. Around this time, the World Council of Churches developed the concept of the just, participatory and sustainable society. The meaning and use of these terms in the nuclear energy debate is examined. This paper also compares the balanced debate of the World Council with the case against the plutonium economy prepared by the National Council of the Churches of Christ in the USA. Three religious statements from the 1980s are examined. A United Church of Canada resolution, critical of nuclear energy, is compared with a favourable report from the Methodist Church in England. Both use similar values: in one case, justice, participation and sustainability; in the other case, concern for others, participation and stewardship. There are not many Catholic statements on nuclear energy. One which is cautious and favourable is examined in detail. It is concluded that the use of concepts of justice, participation and sustainability (or their equivalents) has not clarified the nuclear debate

  4. RELIGIOUS DIMENSION OF COMPUTER GAMES

    OpenAIRE

    Sukhov, Anton

    2017-01-01

    Modern computer games are huge virtual worlds that raisesophisticated social and even religious issues. The “external” aspect of thereligious dimension of computer games focuses on the problem of the polysemanticrelation of world religions (Judaism,Christianity, Islam, Buddhism) to computer games. The“inner” aspect represents transformation of monotheistic and polytheisticreligions within the virtual worlds in the view of heterogeneity and genredifferentiation of computer games (arcades, acti...

  5. Documentary Media and Religious Communities

    Directory of Open Access Journals (Sweden)

    Marie-Therese Mäder

    2015-11-01

    Full Text Available The article considers four spaces where media processes involve religious communities and agents: the spaces of production, of representation, of media communication, and of distribution network and institutional framework for circulation. These three spaces systematise the research question posed to the specific source. Furthermore the concept documentary media as viewed from a semio-pragmatic perspective is introduced. Discussion of the commercial series I’m a Mormon shows how different modes define documentary media according to the three spaces.

  6. The Effects of Spiritual/Religious Engagement on College Students' Affective Outcomes: Differences by Gender and Race

    Science.gov (United States)

    Rennick, Liz A.; Smedley, Cynthia Toms; Fisher, Dan; Wallace, Elizabeth; Young, Kim

    2013-01-01

    This study examines the general and differential effects of spiritual/religious engagement on affective college outcomes (i.e., leadership skills, interpersonal skills, social satisfaction, sense of belonging, and psychological well-being) across different gender and racial groups among undergraduate students at research universities. The study…

  7. Religious aspects of assisted reproduction

    Science.gov (United States)

    Sallam, H N; Sallam, N H

    2016-03-28

    Human response to new developments regarding birth, death, marriage and divorce is largely shaped by religious beliefs. When assisted reproduction was introduced into medical practice in the last quarter of the twentieth century, it was fiercely attacked by some religious groups and highly welcomed by others. Today, assisted reproduction is accepted in nearly all its forms by Judaism, Hinduism and Buddhism, although most Orthodox Jews refuse third party involvement. On the contrary assisted reproduction is totally unacceptable to Roman Catholicism, while Protestants, Anglicans, Coptic Christians and Sunni Muslims accept most of its forms, which do not involve gamete or embryo donation. Orthodox Christians are less strict than Catholic Christians but still refuse third party involvement. Interestingly, in contrast to Sunni Islam, Shi'a Islam accepts gamete donation and has made provisions to institutionalize it. Chinese culture is strongly influenced by Confucianism, which accepts all forms of assisted reproduction that do not involve third parties. Other communities follow the law of the land, which is usually dictated by the religious group(s) that make(s) the majority of that specific community. The debate will certainly continue as long as new developments arise in the ever-evolving field of assisted reproduction.

  8. Religious aspects of assisted reproduction

    Science.gov (United States)

    Sallam, HN; Sallam, NH

    2016-01-01

    Abstract Human response to new developments regarding birth, death, marriage and divorce is largely shaped by religious beliefs. When assisted reproduction was introduced into medical practice in the last quarter of the twentieth century, it was fiercely attacked by some religious groups and highly welcomed by others. Today, assisted reproduction is accepted in nearly all its forms by Judaism, Hinduism and Buddhism, although most Orthodox Jews refuse third party involvement. On the contrary assisted reproduction is totally unacceptable to Roman Catholicism, while Protestants, Anglicans, Coptic Christians and Sunni Muslims accept most of its forms, which do not involve gamete or embryo donation. Orthodox Christians are less strict than Catholic Christians but still refuse third party involvement. Interestingly, in contrast to Sunni Islam, Shi’a Islam accepts gamete donation and has made provisions to institutionalize it. Chinese culture is strongly influenced by Confucianism, which accepts all forms of assisted reproduction that do not involve third parties. Other communities follow the law of the land, which is usually dictated by the religious group(s) that make(s) the majority of that specific community. The debate will certainly continue as long as new developments arise in the ever-evolving field of assisted reproduction. PMID:27822349

  9. Varieties of Quest and the Religious Openness Hypothesis within Religious Fundamentalist and Biblical Foundationalist Ideological Surrounds

    Directory of Open Access Journals (Sweden)

    P. J. Watson

    2013-12-01

    Full Text Available According to the Religious Openness Hypothesis, the religious and psychological openness of American Christians is obscured by a defensive ghettoization of thought associated with a Religious Fundamentalist Ideological Surround and can be discovered instead within a Biblical Foundationalist Ideological Surround. A test of this claim examined Religious Fundamentalism, Biblical Foundationalism, Quest, and Multidimensional Quest Scales in 432 undergraduates. Christian Religious Reflection, Religious Schema, and Religious Orientation measures clarified these two ideological surrounds. Partial correlations controlling for Biblical Foundationalism described a Religious Fundamentalist Ideological Surround that more strongly rejected Quest and that more generally displayed a failure to integrate faith with intellect. Partial correlations controlling for Religious Fundamentalism revealed a Biblical Foundationalist Ideological Surround that was more open to Quest and that offered numerous demonstrations of an ability to unite faith with intellect. These data supplemented previous investigations in demonstrating that Christianity and other traditional religions have ideological resources for promoting a faithful intellect.

  10. Religiousness and religious coping in a secular society: the gender perspective.

    Science.gov (United States)

    Hvidtjørn, Dorte; Hjelmborg, Jacob; Skytthe, Axel; Christensen, Kaare; Hvidt, Niels Christian

    2014-10-01

    Women are found to be more religious than men and more likely to use religious coping. Only few studies have explored religious gender differences in more secular societies. This population-based study comprised 3,000 Danish men and women (response rate 45 %) between 20 and 40 years of age. Information about demographics, religiousness and religious coping was obtained through a web-based questionnaire. We organized religiousness in the three dimensions: Cognition, Practice and Importance, and we assessed religious coping using the brief RCOPE questionnaire. We found substantial gender differences in both religiousness and religious coping. Nearly, 60 % of the women believed in some sort of spirit or in God compared to 40 % of the men. Generally, both men and women scored low on the RCOPE scale. However, for respondents reporting high levels of religiousness, the proportion of men who scored high in the RCOPE exceeded the proportion of women in using positive and especially negative coping strategies. Also, in a secular society, women are found to be more religious than men, but in a subset of the most religious respondents, men were more inclined to use religious coping. Further studies on religious coping in secular societies are required.

  11. International trust and public diplomacy

    DEFF Research Database (Denmark)

    Mogensen, Kirsten

    2015-01-01

    National leaders struggle to communicate in ways that are perceived as trustworthy by citizens of other nations because trust is linked to efficiency, business opportunities, and political influence. In this article, four recent public diplomacy activities are analyzed from a trust...

  12. Towards trusted trade-lanes

    NARCIS (Netherlands)

    Hulstijn, J.; Hofman, W.; Zomer, G.; Tan, Y.H.

    2016-01-01

    Customs administrations are exploring system-based approaches to regulatory supervision, taking the entire set of controls in a process into account. In addition to Trusted Traders, which are recognized by a certification process, customs are considering to identify so called Trusted Trade Lanes:

  13. Research of Trust Chain of Operating System

    Science.gov (United States)

    Li, Hongjiao; Tian, Xiuxia

    Trust chain is one of the key technologies in designing secure operating system based on TC technology. Constructions of trust chain and trust models are analyzed. Future works in these directions are discussed.

  14. Organizational trust or beyond appearances

    Directory of Open Access Journals (Sweden)

    Maria Dromereschi

    2010-12-01

    Full Text Available People and organizations to whom I am giving life to have an enormous need to trust and be trustworthy. Trust represents a fragile asset who needs to be invested in, which is difficult to obtain and takes time to obtain it, but which can be easily broken. Paradoxically, it is a universal trade currency, world-widely understood and appreciated. The relations based on trust are those which determine a company to grow and create a competitive advantage. Trust generates trust. It is the one that inspires and motivates, requires the preservation of a certain set of values, mainly sincerity, fairness, perseverance and a real preoccupation for meeting the needs of other people.

  15. Trusted computing strengthens cloud authentication.

    Science.gov (United States)

    Ghazizadeh, Eghbal; Zamani, Mazdak; Ab Manan, Jamalul-lail; Alizadeh, Mojtaba

    2014-01-01

    Cloud computing is a new generation of technology which is designed to provide the commercial necessities, solve the IT management issues, and run the appropriate applications. Another entry on the list of cloud functions which has been handled internally is Identity Access Management (IAM). Companies encounter IAM as security challenges while adopting more technologies became apparent. Trust Multi-tenancy and trusted computing based on a Trusted Platform Module (TPM) are great technologies for solving the trust and security concerns in the cloud identity environment. Single sign-on (SSO) and OpenID have been released to solve security and privacy problems for cloud identity. This paper proposes the use of trusted computing, Federated Identity Management, and OpenID Web SSO to solve identity theft in the cloud. Besides, this proposed model has been simulated in .Net environment. Security analyzing, simulation, and BLP confidential model are three ways to evaluate and analyze our proposed model.

  16. Trusted Computing Strengthens Cloud Authentication

    Directory of Open Access Journals (Sweden)

    Eghbal Ghazizadeh

    2014-01-01

    Full Text Available Cloud computing is a new generation of technology which is designed to provide the commercial necessities, solve the IT management issues, and run the appropriate applications. Another entry on the list of cloud functions which has been handled internally is Identity Access Management (IAM. Companies encounter IAM as security challenges while adopting more technologies became apparent. Trust Multi-tenancy and trusted computing based on a Trusted Platform Module (TPM are great technologies for solving the trust and security concerns in the cloud identity environment. Single sign-on (SSO and OpenID have been released to solve security and privacy problems for cloud identity. This paper proposes the use of trusted computing, Federated Identity Management, and OpenID Web SSO to solve identity theft in the cloud. Besides, this proposed model has been simulated in .Net environment. Security analyzing, simulation, and BLP confidential model are three ways to evaluate and analyze our proposed model.

  17. Trusted Computing Strengthens Cloud Authentication

    Science.gov (United States)

    2014-01-01

    Cloud computing is a new generation of technology which is designed to provide the commercial necessities, solve the IT management issues, and run the appropriate applications. Another entry on the list of cloud functions which has been handled internally is Identity Access Management (IAM). Companies encounter IAM as security challenges while adopting more technologies became apparent. Trust Multi-tenancy and trusted computing based on a Trusted Platform Module (TPM) are great technologies for solving the trust and security concerns in the cloud identity environment. Single sign-on (SSO) and OpenID have been released to solve security and privacy problems for cloud identity. This paper proposes the use of trusted computing, Federated Identity Management, and OpenID Web SSO to solve identity theft in the cloud. Besides, this proposed model has been simulated in .Net environment. Security analyzing, simulation, and BLP confidential model are three ways to evaluate and analyze our proposed model. PMID:24701149

  18. Trust and the sociology of the professions.

    OpenAIRE

    Groenewegen, P.P.

    2006-01-01

    There is a fast-growing literature on trust in health care, especially interpersonal trust, reflecting the growing awareness in both the research and policy communities of the importance of trust. At a general level, trust as part of the broader concept of social capital is related to people's health and well-being. Trust within provider-patient relations is important for its non-specific treatment effects. Finally, trust is also important for the snooth functioning of societal institutions.(...

  19. Obtaining corporate information from NHS foundation trusts.

    Science.gov (United States)

    Woodward, Valerie; Endacott, Ruth; Sheaff, Rod; Jones, Ray

    Foundation trusts have boards of directors that are responsible for the day-to-day running of the organisation, planning services and developing strategy. Unlike non-foundation trusts and primary care trusts (PCTs), foundation trusts are not obliged to hold directors' board meetings in public. This article describes the online availability and accessibility of the minutes of such meetings in a number of foundation trusts, non-foundation trusts and PCTs. The implications for transparency in the NHS are also discussed.

  20. Cancer patients’ trust in their oncologist

    OpenAIRE

    Hillen, M.A.

    2013-01-01

    In this thesis we aimed to unravel cancer patients’ trust in their oncologist. We investigated patients’ explanations of trust in-depth, and developed an oncology-specific questionnaire to assess trust. Using the resulting Trust in Oncologist Scale, we experimentally established the influence of oncologist communication on trust. Specifically, patients report stronger trust if the oncologist expresses medical competence, communicates in an open and honest manner, and conveys involvement and c...

  1. Studying the effect of trust and quality of electronic services on ...

    African Journals Online (AJOL)

    The aim of this study is to investigate the impact of trust and quality of electronic services on customer satisfaction. The nature of this research regarding the purpose is applied and considering the method of data collection, it is descriptive of correlational-survey type. Study population is composed of customers of branches ...

  2. The trust-commitment challenge in service quality-loyalty relationships.

    Science.gov (United States)

    Moreira, Antonio Carrizo; Silva, Pedro Miguel

    2015-01-01

    The purpose of this paper is to develop and empirically test a model to examine service quality, satisfaction, trust and commitment as loyalty antecedents in a private healthcare service. The approach was tested using structural equation modelling, involving 175 patients from a private Portuguese healthcare unit, using a revised Service Quality Assessment Scale (SQAS) scale for service quality evaluation. The scale used to evaluate service quality is valid and meaningful. Service quality proved to be a multidimensional construct and relevant to build satisfaction. The path satisfaction→trust→loyalty was validated, whereas the path satisfaction→commitment→loyalty was not statistically supported. The revised SQAS scale showed good internal consistency in healthcare context. Further trust-commitment antecedents must be examined in a private healthcare landscape to generalise the findings. Healthcare quality managers must explore the service quality dimensions to generate satisfaction among their patients. Developing trust generates positive patient attitudes and loyalty. This study explores using the SQAS scale in a private healthcare context. The authors provide further evidence that service quality is an antecedent and different from satisfaction. All the measures used proved to be valid and reliable. Trust and commitment play different roles in their relationship with loyalty.

  3. Individual characteristics and religiousness among adolescents

    Directory of Open Access Journals (Sweden)

    Joksimović Snežana D.

    2005-01-01

    Full Text Available The paper analyses the research data on religiousness collected at different periods in Serbia and former Yugoslavia. The aim of the paper is to point to the tendencies in religious practice and the expansion of religiousness among young people in different periods, as well as individual psychological factors of religiousness. The data shows that the number of young people who declare themselves religious has increased significantly in the last 15 years, compared to the period of a quarter of century ago. In addition to the revival of tradition as an answer to social crisis and uncertainty which affects young people most, the increase in religiousness is connected to certain forms of social democratization as well as it being socially desirable. The data on social-demographic correlates of religiousness shows that the degree of religiousness varies depending on the age, gender, social background and education level. However, the more recent research data shows that these differences have become smaller which indicates a certain homogenization among young people. Religiousness is consistently and positively connected to authoritarianism, conformism and intolerance, while certain changes have occurred in regard to its connection with desirable social values. Similar to the tendency observed in other research on values the data on factors and correlates of religiousness, especially among young people, point to a specific value relativism and confused values.

  4. Never trust a croup…

    Science.gov (United States)

    Nickinson, Andrew; Minhas, Jatinder Singh; Bhalla, Minak; Anwuzia-Iwegbu, Charles; Chapman, John

    2011-01-01

    A 2-year-old girl presented to the James Paget University Hospitals Trust with croup-like symptoms and was later discharged with dexamethasone syrup. The patient re-presented 6 h later following maternal concern with signs of acute respiratory distress. After a period of clinical stability, she acutely decompensated without any prior signs of a life-threatening deterioration. She was managed using nebulised epinephrine and showed signs of clinical improvement. Although improvement persisted, the child showed signs of exhaustion following the preceding events and was later intubed with an endotracheal tube and transferred to the paediatric intensive care unit at Addenbrooke’s University Hospital, Cambridge. Endotracheal aspiration later grew parainfluenza virus, rhinovirus and Staphylococcus aureus and the patient was diagnosed with the exceptionally rare life threatening complications of croup, bacterial tracheitis. The patient was discharged from intensive care 7 days later and has since made a full recovery. PMID:22689599

  5. A matter of trust

    DEFF Research Database (Denmark)

    Smed, Sinne; Andersen, Laura Mørch; Kærgård, Niels

    2013-01-01

    production are found not to have no significant causual effect on actual behaviour, whereas concern for artificial additives and low price sensitivity have. Even when differences in time varying attitudes have been controlled for there is still a rather large heterogeneity in the organic purchasing behaviour...... in 2002 and again in 2007. The results point towards that the most efficient way of increasing organic consumption seems to be to continuously increasing the trust in the organic label and/or to document the positive health effects of organic food by e.g. focussing on measurable things such as a lower...... frequency of findings of pesticide residues in organic foods compared to conventional foods....

  6. A Matter of Trust

    DEFF Research Database (Denmark)

    Blach-Ørsten, Mark; Hartley, Jannie Møller; Wittchen, Maria Bendix

    ; Hindman, 2005), we find that the Danish news media tried to distance themselves from the journalists involved in the scandals and describe them as ‘bad apples’ (Cecil, 2002). But, in both scandals, we also find that the Danish news media went to great lengths to investigate the accusations, document......In 2015 two major journalistic scandals hit the Danish news media. One was a plagiarism scandal in which a freelance foreign correspondent was found to have plagiarized parts of the stories she had filed from other international news media. The other scandal involved a sports journalist who...... was found to have invented a large number of the sources that were quoted in his stories and had made up false co-bylines. In a time of diminishing trust in the news media (Blach-Ørsten & Burkal, 2013; Reuters, 2016) these scandals represented a significant and acute credibility problem for the news media...

  7. Towards Trust Engineering for Opportunistic Cloud Services

    DEFF Research Database (Denmark)

    Kuada, Eric

    2014-01-01

    The systematic review methodology has been employed to review trust related studies in cloud computing. It was observed that trusted computing technologies and reputation based approaches are the main approaches to trust engineering in cloud computing. Also, trusted third party approaches...... and the deployment model play a significant role in enhancing trust between service providers and consumers. It was observed that the concept of trust is used loosely without any formal specification in cloud computing discussions and trust engineering in general. As a first step towards addressing this problem, we...... have contextualized the formal trust specification in multi-agent environments for cloud computing....

  8. Trust and Tolerance across the Middle East and North Africa: A Comparative Perspective on the Impact of the Arab Uprisings

    Directory of Open Access Journals (Sweden)

    Niels Spierings

    2017-03-01

    Full Text Available The protests that swept the Arab Middle East and North Africa (MENA are expected to have influenced two key civic attitudes fundamental to well-functioning democracies: trust and tolerance. However, systematic comparative assessments of the general patterns and particularities in this region are rare. This contribution theorizes the uprisings’ impact and presents new society-level measurements of trust and tolerance for the MENA, synchronizing over 40 Arab Barometer and World Values Survey surveys on Algeria, Egypt, Iraq, Jordan, Lebanon, Morocco, Palestine, Tunisia, and Yemen, from before and after the uprisings. The analyses firstly show political-institutional trust falling in the uprisings’ aftermath in countries that went through democratic reform or regime change. It appears that politicians misbehaving and reforms not resolving social problems hurt people’s trust in politics. Secondly, in democratic transition countries Egypt and Tunisia, a decrease in social trust reflected the pattern of political-institutional trust indicating a spill-over effect. Thirdly, ethno-religious tolerance dropped region-wide after the uprisings, indicating that the aftermath of religious conflict impacted the entire Arab region. These results support rational-choice institutionalist theories, while at the same time refining them for the MENA context.

  9. The Comparison of Sex Education with and without Religious Thoughts in Sexual Function of Married Women

    Directory of Open Access Journals (Sweden)

    Sedigheh Yousefzadeh

    2017-04-01

    Full Text Available Background & aim: One of the most important events in human life is marriage. Sexual satisfaction is one of the effective factors in a successful marriage. Accordingly, sexual health education is necessary. Sex education should be in line with the cultural, religious, and social infrastructures of the society. The aim of this study was to compare the effect of sex education with and without religious teachings on sexual performance of married women. Methods: This clinical trial with a pretest-posttest design was performed in four health centers that were selected through multi-stage cluster sampling, in 2013. A total of 64 women were chosen with regard to the inclusion criteria, such as formal marriage and first marriage, age of marriage ≥ 1, married life with husband, monogamous marriage, and participating in training sessions (sexual health education and sexual health based on religious teachings that were held for six weeks. Female Sexual Function Index (FSFI and a demographic characteristics form were used to collect the data. Data analysis was performed using descriptive statistics, t-test, and Pearson's correlation coefficient in SPSS, version 16. Results: In the intervention group, the mean score of Female Sexual Function Index was significantly different before and after the training program (P=0.03. The subgroups of sexual desire, orgasm, and sexual satisfaction in the intervention group and subgroups of arousal and sexual satisfaction in the control group were significantly different after the intervention (P

  10. The Religious in Responses to Mass Atrocity

    DEFF Research Database (Denmark)

    A peculiar and fascinating aspect of many responses to mass atrocities is the creative and eclectic use of religious language and frameworks. Some crimes are so extreme that they “cry out to heaven,” drawing people to employ religious vocabulary to make meaning of and to judge what happened...... of the possibilities and problems pertaining to attempts to bring religious – or semi-religious – allegiances and perspectives to bear in responses to the mass atrocities of our time: When and how can religious language or religious beliefs and practices be either necessary or helpful? And what are the problems...... and reasons for caution or critique? In this book, a group of distinguished scholars explore these questions and offer a range of original explanatory and normative perspectives....

  11. Defining and Distinguishing Traditional and Religious Terrorism

    OpenAIRE

    Gregg, Heather S.

    2014-01-01

    The article of record may be found at: http://dx.doi.org/10.1080/23296151.2016.1239978 thus offering few if any policy options for counterterrorism measures. This assumption about religious terrorism stems from two challenges in the literature: disproportionate attention to apocalyptic terrorism, and a lack of distinction between religious terrorism and its secular counterpart. This article, therefore, aims to do four things: define and differentiate religiously motivated terrorism from tr...

  12. Religious teaching in the school context

    OpenAIRE

    Garutti, Selson; CESUMAR

    2007-01-01

    On 22nd July 1997, the then president of the Brazilian Republic Fernando Henrique Cardoso signed the law no. 9.475/97, concerning religious teaching in schools. That law caused generalized confusion all round Brazil by making facultative religious teaching in schools, and disorganizing even further the already troubled subject “Religious Teaching”. We cannot lose sight of the disorganization installed in the year of 1996 by the confusion introduced by the new National Education Basis Guidelin...

  13. Religious tourism: devotion or business opportunity?

    OpenAIRE

    Carvalho, Aida

    2012-01-01

    Religious tourism can be understood as an activity in which people travel either for worshipping purposes or to participate in events of religious significance. It can be seen as an alternative to mass tourism activities, aiming for specific targets. Portugal has a significant and rich religious heritage which can help to revitalize traditionally neglected rural areas. The active participation of the Church is of utmost importance as far as the visitors are concerned. On one hand it sh...

  14. Trust management in cloud services

    CERN Document Server

    Noor, Talal H; Bouguettaya, Athman

    2014-01-01

    This book describes the design and implementation of Cloud Armor, a novel approach for credibility-based trust management and automatic discovery of cloud services in distributed and highly dynamic environments. This book also helps cloud users to understand the difficulties of establishing trust in cloud computing and the best criteria for selecting a service cloud. The techniques have been validated by a prototype system implementation and experimental studies using a collection of real world trust feedbacks on cloud services.The authors present the design and implementation of a novel pro

  15. Trust and New Communication Technologies

    DEFF Research Database (Denmark)

    Ess, Charles

    2010-01-01

    I approach philosophical analyses of the phenomenon of trust vis-à-vis online communication, beginning with an overview from within the framework of computer-mediated communication (CMC) of concerns and paradigmatic failures of trust in the history of online communication. I turn to more directly...... the perspective of virtue ethics and phenomenological approaches to how we know and navigate the world as embodied beings - I then take up three major arguments in recent work in favor of the possibilities of trust online, followed by three vicious circles that run counter to more optimistic views. I close...

  16. In the CJEU Judges Trust

    DEFF Research Database (Denmark)

    Mayoral, Juan A.

    2016-01-01

    . A theory is offered in the article, which links national judges' trust in the CJEU to their corporatist identification and profile, to their attitudes towards the EU, and to their beliefs about the CJEU's ability to provide decisions that: 1) offer a clear guidance on European Union law, and 2......This article aims to highlight the relevance of judicial trust in international courts, focusing on national judges' trust in the Court of Justice of the European Union (CJEU). EU scholars have put a great deal of effort into explaining how legal and political factors affect the use of preliminary...

  17. PSYCHODIAGNOSTICS OF RELIGIOUS COPING STRATEGIES

    OpenAIRE

    Oleksiy Kuznetsov

    2018-01-01

    The paper characterizes the adaptation of Assessment of Beliefs and Behaviors in Coping. Its validity and reliability are shown. The scales of religious copings have been studied, namely: “Religion as a source of personal relationship with a higher power”, “Religion as a source of worldview that makes sense of life”, “Religion as a source of a sense of control in life”, “Religion as a source of a sense of community”, “Religion as a source of a sense of community”, “Religion as a source of a s...

  18. Religious culture as a barrier?

    DEFF Research Database (Denmark)

    Agergaard, Sine

    2016-01-01

    with their religious and cultural frames of reference? The study uses a case study approach with interviews of ten 13–17-year-old Danish Muslim girls, as well as explorative observations in two football clubs and interviews with five coaches and club leaders. In further developing an analytical model for interpreting...... religion as hegemonic, embodied and dynamic cultural phenomena, the analysis points to the diversity through which Muslim girls and women participate and engage in sports. Finally, the article discusses the extent to which counter-narratives may contribute to changing perspectives on so-called hard...

  19. Risk aversion and religious behaviour

    DEFF Research Database (Denmark)

    Nielsen, Jytte Seested; Bech, Mickael; Christensen, Kaare

    2017-01-01

    would expect that risk averse individuals would demand a more generous protection plan which they may do by devoting more effort and resources into religious activities such as church attendance and prayer, which seems to be in accordance with previous empirical results. However, a general concern...... and prayer frequency on the other controlling for unobservable variables using survey data of Danish same-sex twin pairs. We verify the correlation between risk preferences and religion found previously by carrying out cross-sectional analyses. We also show that the association between risk attitudes...

  20. Evaluation of Religious Animations in the IRIB

    Directory of Open Access Journals (Sweden)

    Nematoallah Moussa Pour

    2008-11-01

    Full Text Available Religious education has an elevated status and a great value in Iranian religious society. Using different methods and instruments to realize this goal has been always considered by those involved in education. At the present time, television is an effective means for communicating with social groups. One of those groups is children who can be exposed to messages by animations. The effectiveness of animation is a function of the manner in which it has been produced. Therefore, we can ask whether psychological principles have been observed in the production of religious animations for children. This article, written for evaluating religious animations used in the television, aims at identifying sixteen principles governing the production of animations for children. To do this, the authors referred to authentic sources in psychology and media studies after gathering data and composing them, managed to identify the principles governing the production of animation. The numbers of these principles have been applied to the production of animations, a checklist was prepared and the data were extracted from analyzing two religious animations, two domestic non-religious animations and two foreign non-religious animations. Non-religious animations were analyzed to make possible the suggested that the producers of religious animations pay special attention to do this point.

  1. Spiritually and religiously integrated group psychotherapy

    DEFF Research Database (Denmark)

    Viftrup, Dorte Toudal; Hvidt, Niels Christian; Buus, Niels

    2013-01-01

    WE SYSTEMATICALLY REVIEWED THE RESEARCH LITERATURE ON SPIRITUALLY AND RELIGIOUSLY INTEGRATED GROUP PSYCHOTHERAPY TO ANSWER THE FOLLOWING THREE QUESTIONS: first, how are spirituality and religiosity defined; second, how are spiritual and religious factors characterized and integrated into group......, 8 articles were considered eligible for the review. Findings from the evaluation suggested that the concepts of spirituality and religiosity were poorly conceptualized and the way in which spiritual and religious factors were integrated into such group psychotherapies, which distinguished it from...... for spiritually or religiously integrated group psychotherapy and conducting research in this field are propounded....

  2. The Influence of eHealth Literacy on Perceived Trust in Online Health Communication Channels and Sources.

    Science.gov (United States)

    Paige, Samantha R; Krieger, Janice L; Stellefson, Michael L

    2017-01-01

    Disparities in online health information accessibility are partially due to varying levels of eHealth literacy and perceived trust. This study examined the relationship between eHealth literacy and perceived trust in online health communication channels and sources among diverse sociodemographic groups. A stratified sample of Black/African Americans (n = 402) and Caucasians (n = 409) completed a Web-based survey that measured eHealth literacy and perceived trustworthiness of online health communication channels and information sources. eHealth literacy positively predicted perceived trust in online health communication channels and sources, but disparities existed by sociodemographic factors. Segmenting audiences according to eHealth literacy level provides a detailed understanding of how perceived trust in discrete online health communication channels and information sources varies among diverse audiences. Black/African Americans with low eHealth literacy had high perceived trust in YouTube and Twitter, whereas Black/African Americans with high eHealth literacy had high perceived trust in online government and religious organizations. Older adults with low eHealth literacy had high perceived trust in Facebook but low perceived trust in online support groups. Researchers and practitioners should consider the sociodemographics and eHealth literacy level of an intended audience when tailoring information through trustworthy online health communication channels and information sources.

  3. Does Religiosity Promote or Discourage Social Trust? Evidence from Cross-Country and Cross-State Comparisons

    DEFF Research Database (Denmark)

    Bjørnskov, Christian; Berggren, Niclas

    We look at the effect of religiosity on social trust, defined as the share of a population that thinks that people in general can be trusted. This is important since social trust is related to many desired outcomes, such as growth, education, democratic stability and subjective well-being. The ef......We look at the effect of religiosity on social trust, defined as the share of a population that thinks that people in general can be trusted. This is important since social trust is related to many desired outcomes, such as growth, education, democratic stability and subjective well......-being. The effect of religiosity is theoretically unclear: while all major religions call for behaving well to others, religious groups may primarily trust people in their own groups and distrust others, as well as cause division in the broader population. We make use of new data from the Gallup World Poll for 105...... countries and the U.S. states, measuring religiosity by the share of the population that answers yes to the question "Is religion an important part of your daily life?". Our empirical results, making use of regression analysis whereby we control for other possible determinants of social trust and, by using...

  4. Religious Belief and Mental Health in Lay and Consecrated Italian Teachers.

    Science.gov (United States)

    Chirico, Francesco

    2017-06-01

    There is compelling evidence that teachers and clergy are stressful occupations. This study aimed to compare the rate of job strain and burnout among lay and consecrated teachers and to study the effect of religious coping on the mental health of these two groups. A cross-sectional survey study was carried out in Catholic kindergarten, preschool and primary schools of an Italian Congregation of nuns, in South Italy. The Italian versions of the Maslach Burnout Inventory-Educator Survey (MBI-ES) scale, of the General Health Questionnaire (GHQ-12) and a study-specific questionnaire with sociodemographic variables and indicators of subjective (self-reported religiosity) and objective (prayer personal and church attendance) religiousness were used. Data were analyzed according to the guidelines for data processing and an analysis of the scales used. The participation rate of this study was 88 %. There was a significant difference between two groups in religiousness and job strain/burnout scores (lay teachers were the most affected group). Moreover, religiousness scores had a positive correlation with personal accomplishment, job satisfaction and perceived performance and a negative correlation with emotional exhaustion, turnover intention and morbidity psychiatric. Therefore, according to religious coping's research, prayer personal and church attendance can be recommended as two of the ways to prevent job strain and burnout in the teacher work.

  5. Religious bias among religiously conscious black christians in the United States.

    Science.gov (United States)

    Van Camp, Debbie; Sloan, Lloyd Ren; Elbassiouny, Amanda

    2014-01-01

    Research with White participants has demonstrated religious intergroup bias; however, religious identity may be different for Black Americans. Only religiously conscious Black Christians demonstrated a preference for Christian targets over Muslim and Atheist targets. Future research should consider what factors result in a person becoming conscious of other's religion.

  6. Contemporary Religious Conflicts and Religious Education in the Republic of Korea

    Science.gov (United States)

    Kim, Chongsuh

    2007-01-01

    The Republic of (South) Korea is a multi-religious society. Naturally, large- or small-scale conflicts arise between religious groups. Moreover, inter-religious troubles related to the educational system, such as educational ideologies, textbook content and forced chapel attendance, have often caused social conflicts. Most of the problems derive…

  7. COOPERATION AND TRUST IN THE CONTEXT OF DECENTRALIZATION REFORMS IN RURAL TANZANIA

    Directory of Open Access Journals (Sweden)

    Zacharia S. Masanyiwa

    2014-01-01

    Full Text Available This paper investigates the impact of decentralization reforms on cooperation andtrust at the village level in Tanzania, using a gender perspective. The paper drawson survey and qualitative data from ten villages intwo rural districts. The findingsshow that the reforms have revitalized 'formal’ cooperative efforts and socialnetworks and groups aimed at improving public services and poverty reduction.Citizen’s participation in decision-making processes and users’ satisfaction withpublic services are significantly related to socialand political trust, in whichgender plays a role as well. There is a two-way interface between trust and decent-ralization reforms. ‘Good’ decentralization outcomes generate trust while ‘bad’outcomes decrease trust.

  8. Trusted counsellor retires

    CERN Multimedia

    2006-01-01

    His astute counsel, knowing smile and distinguished eloquence will be missed by many. With a pang of regret, the man himself admits that 'CERN was like a drug for me'. Last week, Jean-Daniel Mandica retired, after 40 years of loyal service. He was the trusted counsellor of every Director of the Administration and Director-General for eighteen years, from 1986 to 2003. Head of the planning unit for the Directorate and the Administration from 1986 to 1996, he was then named Head of the Directorate Services Unit in 1996, a position he held until the end of 2003. Throughout that time, he conducted key tasks for the Organization, such as restructuring the Administration and carrying out audits. His role in the creation of Microcosm and his commitment to CERN's participation in the Universal Exposition at Seville in 1992 contributed in no small part to the spread of the Laboratory's fame. Jean-Daniel Mandica's incomparable knowledge of the Administration, sense of diplomacy and great ability to listen made him a v...

  9. Dialogic Space and Religious Education

    Directory of Open Access Journals (Sweden)

    Josephine Moate

    2011-01-01

    Full Text Available This review hopes to present an alternative model to confessional religious education and the kind of role religion can have in teaching and education. It is framed by the conceptualization of education as simultaneously being and becoming (van Manen 1991, 67. This dichotomous description underlines the challenging tension of balancing present realities with future anticipations, a tension which is perhaps the defining feature of education. In theoretical terms this review draws on sociocultural and dialogic educational research, particularly Rupert Wegerif’s notion of “dialogic space” (Wegerif 2007, 4, and a “Global Education: World Religions” -course recently run as part of the Summer School for Human Sciences at the University of Jyväskylä. The review opens by introducing the pedagogic orientation for the course and a simple cultural model developed within the course. Following this, the guidelines for the development of “dialogic space” are introduced with possible implications for Religious Education concluding the paper.

  10. TEE-Based Trusted Storage

    DEFF Research Database (Denmark)

    Gonzalez, Javier; Bonnet, Philippe

    Today, it is safe to assume that any program or data can be compromised, if they are not protected by hardware within a secure area. Systems based on crypto-processors (e.g., a trusted platform module, a smart card or a hardware security module) rely on the properties of tamper resistant hardware...... to establish a tight security parameter around a reduced set of predefined functionalities. Such systems are very secure, but they impose strong constraints on the functionalities, the connectivity or the resources available within the secure area. They have not proven versatile enough to provide mainstream...... trusted storage for personal data. We believe that this role can be taken over by systems equipped with Trusted Execution Environments (TEE), such as ARM’s TrustZone. Indeed, even if TEEs provide weaker security guarantees than crypto-processors, they already provide a secure area on many personal devices...

  11. Ethnic Diversity and Social Trust

    DEFF Research Database (Denmark)

    Dinesen, Peter Thisted; Sønderskov, Kim Mannemar

    2015-01-01

    We argue that residential exposure to ethnic diversity reduces social trust. Previous within-country analyses of the relationship between contextual ethnic diversity and trust have been conducted at higher levels of aggregation, thus ignoring substantial variation in actual exposure to ethnic......, whereas the effect vanishes in larger contextual units. This supports the conjecture that interethnic exposure underlies the negative relationship between ethnic diversity in residential contexts and social trust....... diversity. In contrast, we analyze how ethnic diversity of the immediate micro-context—where interethnic exposure is inevitable—affects trust. We do this using Danish survey data linked with register-based data, which enables us to obtain precise measures of the ethnic diversity of each individual...

  12. Ethnic Diversity and Social Trust

    DEFF Research Database (Denmark)

    Dinesen, Peter Thisted; Sønderskov, Kim Mannemar

    2018-01-01

    Due to its wide-ranging implications for social cohesion in diversifying Western countries, the question of the potential negative consequences of ethnic diversity for social trust is arguably the most contentious question in the literature on social trust. In this chapter we critically review...... the empirical evidence for a negative relationship between contextual ethnic diversity (measured locally within countries) and social trust. We cautiously conclude that there are indications of a negative relationship, although with important variations across study characteristics including national setting......, context unit analyzed, and conditioning on moderating influences. Building on the review, we highlight a number of paths for theoretical and methodological advances, which we argue would advance the literature on the relationship between ethnic diversity and social trust....

  13. Impact of Technical Support on Customer Satisfaction

    Directory of Open Access Journals (Sweden)

    Natasa Gajic

    2015-10-01

    Full Text Available Technical support through co-creation of value in automotive paint processes and activities is essential to the success of paint manufacturing companies. This study aimed to explore the impact of technical support on customer satisfaction through value-in-use in the automotive paint market. A quantitative questionnaire survey involving a convenience sample of 169 respondents was used for data collection. The questionnaire design bore on the SERVPERF instrument with embedded value-in-use attributes. The data were analyzed by using SPSS 21 statistical methods exploratory factor analysis (EFA and multiple regression analysis (MRA. The findings of this study revealed that the key value-in-use attributes were relationship quality (trust, knowledge required for providing help in getting maximum product benefits, sharing of knowledge, and a range of product and service offerings that satisfy customer needs. Trust had the greatest impact on customer satisfaction. The results also revealed that service quality dimension assurance exerted the greatest positive impact on customer satisfaction.

  14. To Trust or Not to Trust? What Drives Public Trust in Science in Social Media Engagement

    Science.gov (United States)

    Hwong, Y. L.; Oliver, C.; Van Kranendonk, M. J.

    2017-12-01

    The erosion of public trust in science is a serious concern today. This climate of distrust has real consequences, from the anti-vaccination movement to climate change denials. The age of social media promises opportunities for improved interactivity between scientists and the public, which experts hope will help improve public confidence in science. However, evidence linking social media engagement and public attitude towards science is scarce. Our study aimed to help fill this gap. We examined Twitter engagement and its impact on public trust in science, focusing on two related science issues: space science and climate change. Our datasets comprised of 10,000 randomly sampled tweets over a month's period in 2016. We used human annotation and machine learning to analyse the tweets. Results revealed the level of distrust was significantly higher in the climate change tweets. However, in the climate change network, people who engaged with science personalities trust science more than those who did not. This difference in trust levels was not present in the space science network. There the two clusters of people displayed similar levels of trust in science. Additionally, we used machine learning to predict the trust labels of tweets and conducted feature analysis to find the properties of trust-inspiring tweets. Our supervised learning algorithm was able to predict trust in science in our sample tweets with 84% accuracy. The strongest predictors of trust in science (as conveyed by tweets) were similarity, presence of URL and authenticity. Contrast this with the findings of our previous study investigating the features of highly engaging space science related social media messages, authenticity is the only feature that also inspires trust. This indicates that what works to promote engagement (e.g. `retweets', `Likes') does not necessarily build trust in science. Social media science communication is not as simple as `we engage, therefore they trust'. We suggest that

  15. Trust, Behavior, and High School Outcomes

    Science.gov (United States)

    Romero, Lisa S.

    2015-01-01

    Purpose: The purpose of this paper is to contribute to the literature on student trust and to examine the relationship between student trust, behavior, and academic outcomes in high school. It asks, first, does trust have a positive effect on high school outcomes? Second, does trust influence student behavior, exerting an indirect effect on…

  16. Trust and the sociology of the professions.

    NARCIS (Netherlands)

    Groenewegen, P.P.

    2006-01-01

    There is a fast-growing literature on trust in health care, especially interpersonal trust, reflecting the growing awareness in both the research and policy communities of the importance of trust. At a general level, trust as part of the broader concept of social capital is related to people's

  17. The Complex Relationship between Cyberbullying and Trust

    Science.gov (United States)

    Pieschl, Stephanie; Porsch, Torsten

    2017-01-01

    Theoretically, there are strong arguments for a relationship between cyberbullying and trust. On the one hand, trust is built on experiences; thus, experiences of malevolence such as cyberbullying might contribute to low trust. On the other hand, high trust may lead to risky online behavior such as self-disclosures that could increase the risk of…

  18. 26 CFR 301.7701-4 - Trusts.

    Science.gov (United States)

    2010-04-01

    ... remediation trust if the organization is organized under state law as a trust; the primary purpose of the... federal, state, or local environmental laws; all contributors to the trust have (at the time of... federal, state, or local environmental laws for environmental remediation of the waste site; and the trust...

  19. 12 CFR 7.2022 - Voting trusts.

    Science.gov (United States)

    2010-01-01

    ... Practices § 7.2022 Voting trusts. The shareholders of a national bank may establish a voting trust under the applicable law of a state selected by the participants and designated in the trust agreement, provided the... 12 Banks and Banking 1 2010-01-01 2010-01-01 false Voting trusts. 7.2022 Section 7.2022 Banks and...

  20. Metadata trust in a personal video recorder

    NARCIS (Netherlands)

    Boertjes, E.M.

    2004-01-01

    Trust is the belief or confidence in someone that their recommendations will work for you, i.e. that you will like the TV-programs (or other content) that they recommend. Many systems incorporate some notion of trust. Trust is more than similarity in taste, which makes trust a broader concept than

  1. Cancer patients’ trust in their oncologist

    NARCIS (Netherlands)

    Hillen, M.A.

    2013-01-01

    In this thesis we aimed to unravel cancer patients’ trust in their oncologist. We investigated patients’ explanations of trust in-depth, and developed an oncology-specific questionnaire to assess trust. Using the resulting Trust in Oncologist Scale, we experimentally established the influence of

  2. Acceptance of illness and satisfaction with life among malaria patients in rivers state, Nigeria.

    Science.gov (United States)

    Van Damme-Ostapowicz, Katarzyna; Krajewska-Kułak, Elżbieta; Nwosu, Paul J C; Kułak, Wojciech; Sobolewski, Marek; Olszański, Romuald

    2014-05-03

    Health condition is one of the basic factors affecting satisfaction with life, and the level of illness acceptance. The purpose of the study was to analyse the level of illness acceptance, the level of satisfaction with life among malaria patients, and the level of trust placed in the physician and the nurse. The study employs the method of diagnostic survey based on standardised AIS and SWLS scales, as well as Anderson and Dedrick's PPTS and PNTS scales. The average AIS level was 12 points, while the average level of SwL at the SWLS scale was 16.5 points. The average level of trust in the physician and the nurse amounted to 50.6 points and 51.4 points, respectively. The correlation between the level of illness acceptance and self-evaluated satisfaction with life was statistically significant, with R = 0.56. The marital status influenced the level of illness acceptance with p satisfaction with life with p employment status affected the level of satisfaction with life with p satisfaction with life was low. The majority of respondents trusted their physician and nurse. There is a statistically significant correlation between the level of illness acceptance and the self-evaluated satisfaction with life. The marital status had a statistically significant effect on the acceptance of illness and the satisfaction with life. The individuals who had a job demonstrated higher levels of quality of life and illness acceptance.

  3. [Trust in the care relationship].

    Science.gov (United States)

    Sureau, Patrick

    2018-04-01

    A relationship of trust is an expression often used by caregivers, to such an extent that it almost seems self-evident. It is nevertheless important to give some thought to this aspect in order to construct a reliable, authentic and ethical care relationship. Indeed, trust is not automatic. It requires reciprocity, a deliberate choice on the part of the caregiver and the patient. Copyright © 2018 Elsevier Masson SAS. All rights reserved.

  4. Trust and Privacy in Healthcare

    Science.gov (United States)

    Singleton, Peter; Kalra, Dipak

    This paper considers issues of trust and privacy in healthcare around increased data-sharing through Electronic Health Records (EHRs). It uses a model structured around different aspects of trust in the healthcare organisation’s reasons for greater data-sharing and their ability to execute EHR projects, particularly any associated confidentiality controls. It reflects the individual’s personal circumstances and attitude to use of health records.

  5. Trust Revision for Conflicting Sources

    Science.gov (United States)

    2017-02-01

    strategy is to first revise a priori trust assignments as a function of the degree of conflict, before the evidence is fused. This paper focuses on the...practical trust transitivity seems to be idiosyncratic for humans and animals, with no true analogue among non- living forms (and in the physical world ...visiting a foreign country Alice is looking for a restaurant where the locals go, because she would like to avoid places overrun by tourists. She meets a

  6. Online Consumer Trust: Trends in Research

    Directory of Open Access Journals (Sweden)

    Antonina Bauman

    2017-07-01

    Full Text Available This paper presents the literature review of studies published in 2004-2014 (Web 2.0 period in the area of consumer online trust. Based on the content analysis of 138 papers, this study highlights three major research themes: (1 trust models, (2 technological, and (3 social factors impacting online trust. It also explores topics in each major theme found in direct studies of online consumer trust. Since this literature review uses the concept-centric approach, it points out not only the major trends in research but also three understudied areas: (1 green trust, (2 trust recovery, and (3 the role of ethics in developing online trust.

  7. The Relationship between Teamwork and Organizational Trust

    Directory of Open Access Journals (Sweden)

    Musab Işık

    2015-04-01

    Full Text Available The aim of this study is to investigate the relationship between teamwork and organizational trust. In the implementation section the data from the survey of 250 workers is employed in call centers in Erzurum by using relevant statistical methods. Consequently, it is found that there is a positive and significant relationship between teamwork and organizational trust. Thus, the hypothesis of the study is supported as it was expected. Besides, it is found that there are positive and significant relationships between communication, openness to innovation, participation-trust in teamwork and organizational trust, trust in management, trust in co-workers, and trust in workplace.

  8. Examining trust in health professionals among family caregivers of nursing home residents with advanced dementia.

    Science.gov (United States)

    Boogaard, Jannie A; Werner, Perla; Zisberg, Anna; van der Steen, Jenny T

    2017-12-01

    In a context of increasing emphasis on shared decision-making and palliative care in dementia, research on family caregivers' trust in health professionals in advanced dementia is surprisingly scant. The aim of the present study was to assess trust in nursing home health professionals of family caregivers of nursing home residents with advanced dementia, and possible correlates, such as family caregivers' satisfaction, involvement in care, care burden and patients' symptom burden. A cross-sectional study was carried out using structured questionnaires administered through the telephone. Generalized estimating equation analyses with adjustment for nursing home clustering were applied to assess the most important associations with family caregivers' trust. A total of 214 family caregivers of persons with dementia residing in 25 nursing homes participated in the study. The majority of the participants (67%) were women and adult children (75%). The majority of the family caregivers trusted physicians, nurses and nurses' aides at a moderate-to-high level. Approximately half to one-third reported moderate-to-low levels of trust. Higher levels of trust were associated with more positive care outcomes, such as higher family satisfaction with care and more positive evaluations of physician-family communication. The present study showed the importance of family caregivers trusting nursing home health professionals for their experiences as caregivers. Although causation cannot be established, increased family caregivers' trust in nursing home health professionals by improving communication and exchange of information might provide a good basis for providing optimal palliative care in advanced dementia. Geriatr Gerontol Int 2017; 17: 2466-2471. © 2017 Japan Geriatrics Society.

  9. Trust and Online Reputation Systems

    Science.gov (United States)

    Kwan, Ming; Ramachandran, Deepak

    Web 2.0 technologies provide organizations with unprecedented opportunities to expand and solidify relationships with their customers, partners, and employees—while empowering firms to define entirely new business models focused on sharing information in online collaborative environments. Yet, in and of themselves, these technologies cannot ensure productive online interactions. Leading enterprises that are experimenting with social networks and online communities are already discovering this fact and along with it, the importance of establishing trust as the foundation for online collaboration and transactions. Just as today's consumers must feel secure to bank, exchange personal information and purchase products and services online; participants in Web 2.0 initiatives will only accept the higher levels of risk and exposure inherent in e-commerce and Web collaboration in an environment of trust. Indeed, only by attending to the need to cultivate online trust with customers, partners and employees will enterprises ever fully exploit the expanded business potential posed by Web 2.0. But developing online trust is no easy feat. While various preliminary attempts have occurred, no definitive model for establishing or measuring it has yet been established. To that end, nGenera has identified three, distinct dimensions of online trust: reputation (quantitative-based); relationship (qualitative-based) and process (system-based). When considered together, they form a valuable model for understanding online trust and a toolbox for cultivating it to support Web 2.0 initiatives.

  10. Trust is a must: What is involved in trusting those who manage forest fires?

    Science.gov (United States)

    Adam Liljeblad; Bill Borrie; Alan Watson

    2010-01-01

    Trust is a complicated emotion. In the past, many social scientists have studied trust. They discovered that trust involves a number of beliefs and emotions. The scientists in this study were interested in learning more about trust. They believed that forest managers can do a better job if people trust them to do what is best for citizens and the environment (figure 1...

  11. An Operational Semantics for Trust Policies

    DEFF Research Database (Denmark)

    Krukow, Karl Kristian

    2005-01-01

    In the trust-structure model of trust management, principals specify their trusting relationships with other principals in terms of trust policies. In their paper on trust structures, Carbone et al. present a language for trust policies, and provide a suitable denotational semantics. The semantics...... ensures that for any collection of trust policies, there is always a unique global trust-state, compatible with all the policies, specifying everyone's degree of trust in everyone else. However, as the authors themselves point out, the language lacks an operational model: the global trust-state is a well......-defined mathematical object, but it is not clear how principals can actually compute it. This becomes even more apparent when one considers the intended application environment: vast numbers of autonomous principals, distributed and possibly mobile. We provide a compositional operational semantics for a language...

  12. Psychiatric care in Asia: spirituality and religious connotations.

    Science.gov (United States)

    Chaudhry, Haroon Rashid

    2008-10-01

    Throughout the history of humanity it has been said that the individual ego, is a very limited form of identity. Spirituality is shaped by larger social circumstances and by the beliefs and values present in the wider culture. In Asia, as compared to other regions, people fall back on spiritualism. Mental health professionals, laymen and patients have great interest in spirituality and religious activities but still it is one of the most neglected fields of life. Spirituality and religion often are used interchangeably and it has also been described as an individual search for meaning. In psychiatry, religion and spirituality play a vital role in an individual's personal and social life. They are part of a very powerful medium to help in the healing process. Spiritual people know the meaning and goal of their life, have strong belief and firm faith in God or themselves, they can easily cope with stress and have the ability to adjust in every situation. They have satisfaction and contentment. They are less anxious and depressed and if they feel so, they try to overcome it through religious activities or rituals. Patients who depend heavily on their religious faith are significantly less depressed than those who don't. Spiritual practices foster an awareness that serves to identify and promote values such as creativity, patience, perseverance, honesty, kindness, compassion, wisdom, equanimity, hope and joy, all of which support good healthcare practice. Spirituality and religion form a bridge of contact between human, a composite of body and soul, and the Creator. Realizing this need, mental health professionals working in this field need to understand the spiritual values of patients and incorporate them in assessment and treatment.

  13. A psychology of religious plurality: from intra-religious dialogue to intra-psychic reality.

    Science.gov (United States)

    Kramp, Joseph M

    2012-09-01

    Panikkar's (The intra-religious dialogue, 1978) classic, re-issued by Paulist Press in 1999, grapples with the theological challenges in the disciplines of comparative theology and the theology of religions through what he terms, "intra-religious dialogue." In this psychology of religious plurality, I use works from a variety of disciplines to highlight the achievements of Panikkar's intra-religious dialogue, as well as to critique his work in the hope of finding categories of understanding that can be profitably used to face the inter-personal crises of the contemporary world, namely religious terrorism.

  14. Awakening the Erotic in Religious Education.

    Science.gov (United States)

    Siejk, Cate

    2001-01-01

    Focuses on exploring and understanding the epistemological significance of eros and the place of the erotic in contemporary religious education. Shows, through concrete examples, how a fully human epistemology makes possible an authentic religious education that promotes both personal and communal transformation. (CAJ)

  15. Religious Education for Political Thinking and Citizenship

    Science.gov (United States)

    Papastephanou, Marianna

    2008-01-01

    The curricular accommodation of religious education is almost always dissociated from the latter's political significance and the teaching of religious worldviews is often limited to serving social, (multi)culturalist and epistemological purposes. When RE is made relevant to political identity this occurs strictly within the confines of a liberal…

  16. Reflection on Religiousness and Mental Health.

    Science.gov (United States)

    Oakes, K. Elizabeth

    2000-01-01

    Discusses a short clinical vignette in terms of the theoretical concepts of intrinsic and extrinsic religious orientations, faith development, and transcendence. Also discusses the therapeutic view of a client's religious orientation, faith development, and transcendence in helping to promote constructive change. (Author/MKA)

  17. The effect of income on religiousness

    NARCIS (Netherlands)

    Buser, T.

    2015-01-01

    How does income affect religiousness? Using self-collected survey data, we estimate the effects of income on religious behavior. As a source of exogenous income variation we use a change in the eligibility criteria for a government cash transfer in Ecuador and apply a regression discontinuity

  18. Assessing Students' Spiritual and Religious Qualities

    Science.gov (United States)

    Astin, Alexander W.; Astin, Helen S.; Lindholm, Jennifer A.

    2011-01-01

    This paper describes a comprehensive set of 12 new measures for studying undergraduate students' spiritual and religious development. The three measures of spirituality, four measures of "spiritually related" qualities, and five measures of religiousness demonstrate satisfactory reliability, robustness, and both concurrent and predictive validity.…

  19. Religious Texts as Models of Exclusion

    DEFF Research Database (Denmark)

    Kastfelt, Niels

    2010-01-01

    The chapter analyses the connection between Biblical interpretation and the making of political communities in northern Nigeria in the 20th century. Generally, it studies the use of religious scriptures in developing models of society which can both include and exclude particular religious...

  20. Is Religious Education Compatible with Science Education?

    Science.gov (United States)

    Mahner, Martin; Bunge, Mario

    1996-01-01

    Addresses the problem of the compatibility of science and religion, and its bearing on science and religious education, challenges the popular view that science and religion are compatible or complementary. Discusses differences at the doctrinal, metaphysical, methodological, and attitudinal levels. Argues that religious education should be kept…

  1. Challenging Christianity: Leo Tolstoy and Religious Education

    Science.gov (United States)

    Moulin, Dan

    2009-01-01

    The religious thought of Russian novelist Leo Tolstoy is a well documented but often overlooked example of unorthodox Christianity. This paper uses the example of Tolstoy's religious thinking to question the integrity of the current representation of Christianity in UK schools. It also uses Tolstoy's criticism of orthodox Christianity to suggest a…

  2. Religious Choices and Preferences: North Carolina's Baskin Robbins Effect?

    OpenAIRE

    Robert Wortham

    2004-01-01

    The marketing of religion has become a big business. Wortham examines the current religious scene and shows that Americans want religious plurality, rather than religious homogamy. Just like shopping for ice cream, Americans want 57 choices when shopping for religion

  3. 28 CFR 548.18 - Observance of religious holy days.

    Science.gov (United States)

    2010-07-01

    ... RELIGIOUS PROGRAMS Religious Beliefs and Practices of Committed Offenders § 548.18 Observance of religious... take earned vacation days, or to make up for missed work, or to change work assignments in order to...

  4. Religious and Spiritual Struggles as Concerns for Health and Well-Being

    Directory of Open Access Journals (Sweden)

    Nick Stauner

    2016-03-01

    Full Text Available People struggle with religion and spirituality in several ways, including challenges in trusting God, confronting supernatural evil, tolerating other perspectives on religion, maintaining moral propriety, finding existential meaning, and managing religious doubt. These religious and spiritual (R/S struggles relate to both physical and mental health independently of other religious and distress factors. Causality in this connection needs further study, but evidence supports many potential causes and moderators of the link between R/S struggle and health. These include personality, social, and environmental influences, including traumatic experiences and subcultural differences. Many theoretical questions remain unresolved, including how change in R/S struggle can predict or be predicted by change in health and other connected constructs, and how one might intervene to aid those who struggle with religious or spiritual challenges. Nonetheless, research momentum has grown, having already produced a wealth of information that underscores the need for greater attention to this domain. R/S struggle poses an important exception to generally positive overall associations between religion and well-being, though even R/S struggle may promote growth. This review offers a brief introduction to emerging psychological theory and research on R/S struggle with an emphasis on its relevance to wellness and illness.

  5. Does trust of patients in their physician predict loyalty to the health care insurer? The Israeli case study.

    Science.gov (United States)

    Gabay, Gillie

    2016-01-01

    This pioneer study tests the relationship between patients' trust in their physicians and patients' loyalty to their health care insurers. This is a cross-sectional study using a representative sample of patients from all health care insurers with identical health care plans. Regression analyses and Baron and Kenny's model were used to test the study model. Patient trust in the physician did not predict loyalty to the insurer. Loyalty to the physician did not mediate the relationship between trust in the physician and loyalty to the insurer. Satisfaction with the physician was the only predictor of loyalty to the insurer.

  6. The Relationship between Religious Commitment, Religious Involvement and Empathy with Aggression Among High School Students

    Directory of Open Access Journals (Sweden)

    M. Farhanfar

    2015-06-01

    Full Text Available The present study has been done to determine the effect of religious commitment and religious involvement with aggression and as a mediator variable empathy was considered. This is a descriptive - correlational study and the population was all high school students of Isfahan. The sample consisted of 321 high school students that were selected by cluster random multi-stage sampling method. Data were collected using Aggression Questionnaire (Rhine, 2006, Worthington Religious Commitment (2003, Hill and Hood Religious Involvement (1999, David Empathy (1983 and Demographic ascertained Questionnaire. For Statistical Analysis, Correlation Pierson, regression analysis and structural equation method was applied. Achieved results showed that the direct effect of religious commitment on the empathy of 0/07 and the direct effect of religious involvement on empathy: /025, (P≥0/0/1, while the indirect effect of religious commitment on -/0 0231 aggression and indirect effects of religious devotion is an aggression- 54/21 representing the inverse relationship between commitment an inverse relationship between religious commitment and religious involvement by the aggression and Results of structural equation modeling show that the model has appropriate fitting based on fitting indicators (P≥0/0/1. Although, the effect of religious commitment on empathy was not confirmed.

  7. Claiming Luther as a Religious Resource

    DEFF Research Database (Denmark)

    Nielsen, Marie Vejrup

    2011-01-01

    heritage and contemporary culture: (1) strong connection; (2) no connection/disconnection; (3) negotiated connection. The conclusions of this analysis provide the foundation for a discussion of civil religion in zones of conflict over religious and cultural identity in a contemporary northern European......The article examines references to a specific religious heritage (Lutheran Christianity) within the debate sections of two national Danish newspapers. The aim of the analysis is to provide empirical data as a background for a discussion of conflicts concerning the connection between religious...... heritage and contemporary society. The themes of the public debate surveyed are identifi ed as related to changes in the religious and cultural landscape in Denmark, such as the presence of Muslim immigrants. Three main discourse packages are identifi ed in relation to the connection between religious...

  8. Delay discounting as a function of intrinsic/extrinsic religiousness, religious fundamentalism, and regular church attendance.

    Science.gov (United States)

    Weatherly, Jeffrey N; Plumm, Karyn M

    2012-01-01

    Delay discounting occurs when the subjective value of an outcome decreases because its delivery is delayed. Previous research has suggested that the rate at which some, but not all, outcomes are discounted varies as a function of regular church attendance. In the present study, 509 participants completed measures of intrinsic religiousness, extrinsic religiousness, religious fundamentalism, and whether they regularly attended church services. They then completed a delay-discounting task involving five outcomes. Although religiousness was not a significant predictor of discounting for all outcomes, participants scoring high in intrinsic religiousness tended to display less delay discounting than participants scoring low. Likewise, participants scoring high in religious fundamentalism tended to display more delay discounting than participants scoring low. These results partially replicate previous ones in showing that the process of discounting may vary as a function of religiousness. The results also provide some direction for those interested in altering how individuals discount.

  9. Religious culture as a barrier?

    DEFF Research Database (Denmark)

    Agergaard, Sine

    2016-01-01

    Political interventions, media coverage and research often refer to the underrepresentation of ethnic minorities, particularly girls and women, participating in physical activity and organised sports. In both public and academic debates, reference is made to the religious culture as a particular...... barrier to participation in sports among Muslim girls and women. This article aims to provide a counter-narrative by focusing on young Muslim girls who simultaneously practice their religion and sports. The main research question was: How do young Danish Muslim girls align participation in sports...... religion as hegemonic, embodied and dynamic cultural phenomena, the analysis points to the diversity through which Muslim girls and women participate and engage in sports. Finally, the article discusses the extent to which counter-narratives may contribute to changing perspectives on so-called hard...

  10. Religious ethics, Christianity, and war

    Directory of Open Access Journals (Sweden)

    Henrik Syse

    2009-05-01

    Full Text Available This article discusses elements within Christian ethics and anthropology that have ramifications for the ethics and laws of war. The author argues that several distinctively Christian conceptions of morality and of human beings contribute importantly to the idea of just war, namely the Christian (and more specifically Augustinian view of history, the Christian view of killing, and the Christian view of sin and grace. While other religious and philosophical traditions also offer significant contributions to a normative discussion about armed force, it remains a fact that Christian thought, historically speaking, has furnished much of the groundwork of what we today know as the ethics and laws of war, and that the experience of being a Christian in the world has important ramifications for thinking about war and the use of armed force.http://dx.doi.org/10.5324/eip.v3i1.1708

  11. How Does Procedural Fairness Affect Performance Evaluation System Satisfaction? (Evidence from a UK Police Force

    Directory of Open Access Journals (Sweden)

    Sholihin Mahfud

    2013-12-01

    Full Text Available This paper investigates whether, and if so, how procedural fairness affects performance evaluation system satisfaction in a UK Police Force. Employing a survey method with samples of detective inspectors and detective chief inspectors with significant managerial responsibilities in a UK Police Force, this study finds that procedural fairness affects performance evaluation system satisfaction. Further analysis reveals that the effect of procedural fairness on performance evaluation system satisfaction is mediated by trust. This study provides empirical evidence on how procedural fairness affects performance evaluation system satisfaction. The results of this study may benefit the designer of performance evaluation systems in police organizations.

  12. Religiousness and prostate cancer screening in African American men.

    Science.gov (United States)

    Abernethy, Alexis D; Houston, Tina R; Bjorck, Jeffrey P; Gorsuch, Richard L; Arnold, Harold L

    2009-01-01

    This study was designed to examine the relationship between religiousness (organized, nonorganized, and intrinsic) and religious problem solving (collaborative, deferring, and self-directing) in prostate cancer screening (PCS) attitudes and behavior. Men (N = 481) of African descent between the ages of 40 and 70 participated. Hierarchical regression analyses revealed that religiousness and self-directed problem solving were associated with PCS attitudes. Intrinsic religiousness was associated with PCS attitudes after controlling for health and organized religiousness. Religiousness was not associated with PCS behavior. Intrinsic religiousness may be an important dimension of religiousness to be considered in tailoring cancer interventions for individuals from faith-based communities.

  13. Relationships between Religion, Collectivism, Individualism and Satisfaction with Life

    OpenAIRE

    Benn, Carola

    2012-01-01

    Abstract Religious belief and socio-cultural perspectives of Collectivism and Individualism are influential aspects of our perception of the world. Research has considered differences across groups, cultures and nations. Objectives: This study looks at whether there is a relationship between religion and Collectivism on the individual level. It further looks at correlations of Collectivism with satisfaction with life. Methods: A sample of 109 participants consisting of students and their ...

  14. MIDSUMMER IN TOP CAMPING YYTERI - A CUSTOMER SATISFACTION SURVEY

    OpenAIRE

    Iisakkala, Riikka

    2014-01-01

    Nowadays camping is a popular way to spend holidays, because the accommodation possibilities are cheap. There are different types campsites, like sports campsites, religious campsites and nature campsites. What makes them so popular is that idea of the campsites are the same in all over the world, so people knows what to get when they come to Finland and use the campsites. Customer satisfaction and quality of a campsite are key words to every campsite. If the customer leaves a campsi...

  15. 25 CFR 1000.354 - What is a trust evaluation?

    Science.gov (United States)

    2010-04-01

    ... that the functions are performed in accordance with trust standards as defined by Federal law. Trust... 25 Indians 2 2010-04-01 2010-04-01 false What is a trust evaluation? 1000.354 Section 1000.354... Trust Evaluation Review Annual Trust Evaluations § 1000.354 What is a trust evaluation? A trust...

  16. THE EFFECTS OF MARKETING MIX ON CONSUMER SATISFACTION: A LITERATURE REVIEW FROM ISLAMIC PERSPECTIVES

    OpenAIRE

    Selim AHMED; Md. Habibur RAHMAN

    2015-01-01

    Customer satisfaction is one of the essential factors for the success of a company. To achieve the high customer satisfaction, companies must know when and how their customers are satisfied about the products and services. Nowadays, different companies follow different types of marketing strategies based on the target market demand. The majority of companies follow a conventional marketing strategy, but some companies choose to follow a religious or spiritual marketing strategy such as the Is...

  17. Social trust and ionizing radiation

    Energy Technology Data Exchange (ETDEWEB)

    Meadd, E. [Faculty of Environmental Studies, York University, Toronto, Ontario (Canada)

    2002-07-01

    The linkages that exist between the environmental risks associated with nuclear energy production (both perceived and real) and the myriad of social and political issues and processes that influence social trust are a current issue in literature, but are not well explored, particularly for the Canadian context. This paper will examine one particular issue and its relationship with social trust: ionizing radiation and public health. Social trust is defined for this paper as including interpersonal trust, but having a much broader focus, extending to public trust in governments, institutions, corporations, and the power elite, and across whole societies. Of particular interest for the nuclear energy issue is how waning social trust may impact the functioning of democratic decision-making processes, particularly those associated with the siting of waste facilities. Social trust is a central issue in the management of environmental risks, particularly those related to high technology; its absence is seen as a major cause of intractable conflict in decisions related to nuclear power generation and waste disposal. Understanding the dynamics of social trust is important if a resolution is to be found to the nuclear waste management debate in Canada, that is, one that involves broad public, or social, support. For instance, what factors cause distrust to emerge, and when distrust emerges, what authorities do members of affected communities seek out for information and support? This paper begins to examine social trust in relation to human health and ionizing radiation, particularly low dose radiation from radioactive wastes resulting from uranium and radium processing activities in Port Hope, Ontario. These activities date back to the 1930s and are of great concern to community members. This paper looks at some of the roots of public concern, for example, scientific uncertainty around whether or not human health is compromised by exposure to low dose ionizing radiation

  18. Social trust and ionizing radiation

    International Nuclear Information System (INIS)

    Meadd, E.

    2002-01-01

    The linkages that exist between the environmental risks associated with nuclear energy production (both perceived and real) and the myriad of social and political issues and processes that influence social trust are a current issue in literature, but are not well explored, particularly for the Canadian context. This paper will examine one particular issue and its relationship with social trust: ionizing radiation and public health. Social trust is defined for this paper as including interpersonal trust, but having a much broader focus, extending to public trust in governments, institutions, corporations, and the power elite, and across whole societies. Of particular interest for the nuclear energy issue is how waning social trust may impact the functioning of democratic decision-making processes, particularly those associated with the siting of waste facilities. Social trust is a central issue in the management of environmental risks, particularly those related to high technology; its absence is seen as a major cause of intractable conflict in decisions related to nuclear power generation and waste disposal. Understanding the dynamics of social trust is important if a resolution is to be found to the nuclear waste management debate in Canada, that is, one that involves broad public, or social, support. For instance, what factors cause distrust to emerge, and when distrust emerges, what authorities do members of affected communities seek out for information and support? This paper begins to examine social trust in relation to human health and ionizing radiation, particularly low dose radiation from radioactive wastes resulting from uranium and radium processing activities in Port Hope, Ontario. These activities date back to the 1930s and are of great concern to community members. This paper looks at some of the roots of public concern, for example, scientific uncertainty around whether or not human health is compromised by exposure to low dose ionizing radiation

  19. Development and validation of Neonatal Satisfaction Survey--NSS-13.

    Science.gov (United States)

    Hagen, Inger H; Vadset, Tove B; Barstad, Johan; Svindseth, Marit F

    2015-06-01

    The purpose of this study was to develop and validate a survey to investigate parents' satisfaction with neonatal wards in a population of parents of children with a gestation age of ≥24 weeks to 3 months after full-term birth. We explored the literature and conducted three focus groups: two with expert health personnel and one with parents. We tested the survey in a parent population (N = 105) and report the different stages in the validation process along with the full survey, the Neonatal Satisfaction Survey - 13 categories (NSS-13). We found 13 subcategories in the Neonatal Satisfaction Survey. The subcategories measure parents' satisfaction with neonatal units based on staff, admission, nurses, anxiety, siblings (parents' perceptions of caring for the siblings of the newborn), information, timeout, doctors, facilities, nutrition, preparation for discharge, trust and visitors. Each subcategory showed acceptable internal consistency. The full version of the Neonatal Satisfaction Survey presents 69 items, and each subcategory contains two to eleven items. The Neonatal Satisfaction Survey seems suitable to measure parents' satisfaction with neonatal units and can be used in full, but it can also measure subcategories. Parents' satisfaction with neonatal units can be used to improve the quality in such wards. We consider this study as the first in a series to validate the NSS-13. The full survey with subcategories is presented in this paper. © 2014 Nordic College of Caring Science.

  20. Techniques for measuring customers’ satisfaction in Banks

    Directory of Open Access Journals (Sweden)

    Elena Lidia MELNIC

    2016-07-01

    Full Text Available The major concern of banks today is to recover and maintain customer trust. Customers need to feel that banks are considering their best interests. Customers are seeking for easy and personalized information. They want to better understand their financial situation and to control it. They want to know both the benefits, as well as the risks. Clients want to work with banks that are concerned about them and about their personal goals. However, only an attractive offer of banks is not the key to success today if is not supported by a superior service culture, that can make notable differentiation in the market. Many banks all over the world are systematically measuring how well they treat customers, identifying the factors shaping satisfaction, and changing operations and marketing as a result. Wise banks measure customer satisfaction regularly because it is one key to customer retention.