Shivers, C. Herbert
Program Managers (PM) can protect program resources and improve chances of success by anticipating, understanding and managing risks. Understanding the range of potential risks helps one to avoid or manage the risks. A PM must choose which risks to accept to reduce fire fighting, must meet the expectations of stakeholders consistently, and avoid falling into costly "black holes" that may open. A good risk management process provides the PM more confidence to seize opportunities save money, meet schedule, even improve relationships with people important to the program. Evidence of managing risk and sound internal controls can mean better support from superiors for the program by building a trust and reputation from being on top of issues. Risk managers have an obligation to provide the PM with the best information possible to allow the benefits to be realized (Small Business Consortium, 2004). The Institute for Chartered Accountants in England and Wales sees very important benefits for companies in providing better information about what they do to assess and manage key business risks. Such information will: a) provide practical forward-looking information; b) reduce the cost of capital; c) encourage better risk management; and d) improve accountability for stewardship, investor protection and the usefulness of financial reporting. We are particularly convinced that enhanced risk reporting will help listed companies obtain capital at the lowest possible cost (The Institute of Chartered Accountants in England &Wales, June 2002). Risk managers can take a significant role in quantifying the success of their department and communicating those figures to executive (program) management levels while pushing for a broader risk management role. Overall, risk managers must show that risk management work matters in the most crucial place-the bottom line- as they prove risk management can be a profit center (Sullivan, 2004).
The author advocates adoption of a convergence model in place of the traditional source-receiver model of communication for communicating with members of the public who have a stake in remediation of a nearby site. The source-receiver model conceives of communication as the transmission of a message from a risk management agency (sender) to a target audience of the public (receivers). The underlying theme is that the sender intends to change the perception of the receiver of either the issue or the sender of information. The theme may be appropriate for health campaigns which seek to change public behavior; however, the author draws on her experience at a DOE site undergoing remediation to illustrate why the convergence model is more appropriate in the context of cleanup. This alternative model focuses on the Latin derivation of communication as sharing or making common to many, i.e., as involving a relationship between participants who engage in a process of communication. The focus appears to be consistent with recently issued DOE policy that calls for involving the public in identifying issues and problems and in formulating and evaluating decision alternatives in cleanup. By emphasizing context, process and participants, as opposed to senders and receivers, the model identifies key issues to address in facilitating consensus concerning the risks of cleanup. Similarities between the institutional context of DOE and DOD suggest that a convergence model may also prove to be an appropriate conceptual foundation for risk communication at contaminated DOD sites.
Vogt, B.M.; Sorensen, J.H.
The CSEPP (Chemical Stockpile Emergency Preparedness Program) was created to improve emergency planning and response capabilities at the eight sites around the country that store chemical weapons. These weapons are scheduled to be destroyed in the near future. In preparation of the Draft Programmatic Environmental Impact Statement (DPEIS) for the Chemical Stockpile Disposal Program (CSDP), it was proposed that the Army mitigate accidents through an enhanced community emergency preparedness program at the eight storage sites. In 1986, the Army initiated the development of an Emergency Response Concept Plan (ERCP) for the CSDP, one of 12 technical support studies conducted during preparation of the Final Programmatic Environmental Impact Statement (FPEIS). The purpose of this document is to provide a fairly comprehensive source book on risk, risk management, risk communication research and recommended risk communication practices. It does not merely summarize each publication in the risk communication literature, but attempts to synthesize them along the lines of a set of organizing principles. Furthermore, it is not intended to duplicate other guidance manuals (such as Covello et al.`s manual on risk comparison). The source book was developed for the CSEPP in support of the training module on risk communications. Although the examples provided are specific to CSEPP, its use goes beyond that of CSEPP as the findings apply to a broad spectrum of risk communication topics. While the emphasis is on communication in emergency preparedness and response specific to the CSEPP, the materials cover other non-emergency communication settings. 329 refs.
Fisher, A.; Johnson, F.R.
Those responsible for state and local radon programs often express frustration about the small share of homes that have been tested for radon, and the small share of those with high readings that have been mitigated. Several recent studies have examined how well alternative ways of communicating about radon's risk have accomplished the goals of motivating appropriate testing and mitigation. Unfortunately, the results of these studies have not reached practitioners. This paper is for them. It summarizes the practical implications that are most crucial for planning and implementing an effective radon risk communication program--a program that will motivate people to test for radon and mitigate when radon levels are high, without unduly alarming those whose radon levels are low
Zaryabova, Victoria; Israel, Michel
The public concern about electromagnetic field (EMF) exposure varies due to different reasons. A part of them are connected with the better and higher quality of information that people receive from science, media, Internet, social networks, industry, but others are based on good communication programs performed by the responsible institutions, administration and persons. Especially, in Bulgaria, public concern follows interesting changes, some of them in correlation with the European processes of concern, but others following the economic and political processes in the country. Here, we analyze the dynamics of the public concern over the last 10 years. Our explanation of the decrease of the people's complaints against EMF exposure from base stations for mobile communication is as a result of our risk communication program that is in implementation for >10 years.
The Nevada Risk Assessment/Management Program is part of a national effort by the U.S. Department of Energy (Grant DE-FG01-96EW56093) to develop new sources of information and approaches to risk assessment, risk management, risk communication and public outreach as these objectives relate to the ecological and human health effects of radioactive and hazardous material management and site remediation activities. This paper reviews the innovation behind the Nevada Risk Assessment/Management Program and presents a synopsis of the effort that began in 1995 and will officially conclude on April 30, 2000. (author)
The Nevada Risk Assessment/Management Program (NRAMP) is part of a national effort by the U.S. Department of Energy (DOE) to develop new sources of information and approaches to risk assessment, risk management, risk communication and public outreach as these objectives relate to the ecological and human health effects of radioactive and hazardous material management and site remediation activities. This paper reviews the innovation behind the NRAMP project and presents a synopsis of the NRAMP effort which occurred from 1995 to 2000. The primary goals of the DOE in awarding the cooperative agreement establishing NRAMP were to (I) use a risk-based approach to evaluate the consequences of alternative actions in DOE's Environmental Remediation Programs at sites in Nevada and (2) use a neutral and credible institution outside the DOE to perform the risk assessments and contribute to public education about environmental management issues at the Nevada Test Site. (author)
... press. This paper suggests that a more proactive educational program with a greater utilization of health risk communication techniques would have reduced much of the negative reaction to the anthrax vaccine...
Dombrowsky, Wolf R.; Kiel Univ.
The study on risk communication identifies the deficiencies concerning empirical and theoretical knowledge on objective radiation hazards of the acting personnel (managers, politicians, jurists, etc.) in administrations, governmental agencies, and business management. This is especially problematic with respect to emergency planning and estimations concerning the public behavior. The incident/accident information in Germany is discussed based on the legislative regulations revealing the controversial perception between industry, legislative and public interest. Further topics include the meandering of the modern safety semantics and the public opinion concerning catastrophic risk.
Becker, S M; Locke, P A
Recognizing the central importance of effective communication, education, and policy across all of the domains of radiation safety and radiation protection, the National Council on Radiation Protection and Measurements (NCRP) established a new committee in 2013. Program Area Committee 7 (PAC 7) was created to develop projects and provide guidance on "Radiation Education, Risk Communication, Outreach, and Policy." After identifying individuals with relevant expertise who were willing to serve, the Committee held its inaugural meeting in 2014. In 2015, the Committee increased its membership and began carrying out an expanded program of activities. One area of activity has involved providing input and feedback on risk communication issues to NCRP and other agencies. Another area of work has involved liaising with other NCRP committees (e.g., Council Committee 1 and PAC 3) to help incorporate psychosocial and risk communication issues into projects. Future efforts of NCRP's newest PAC are expected to include the development of authoritative reports and commentaries dealing with critical issues and challenges in radiation risk communication, education, and policy.
Bollinger, M.E.; Stenner, R.; Picel, K.; McGinn, W.
With the inception of the Department of Energy (DOE) Environmental Management (EM) program, the need for better communication of the Department's environmental risks was highlighted. A number of database systems were used to describe the EM program's risk with limited success. Then in December 1997, the Assistant Secretary for Environmental Management charged the DOE operations and field offices and the Center for Risk Excellence (CRE) to work together to create 'Risk Profiles' or 'Risk Stories.' The purpose of the Profiles is to increase effective communication of risks at a national level for DOE sites by creating a common sense approach to describing risks. This paper describes the progress to date and looks at the plans for future activities. Abbreviations. BGRR: Brookhaven Graphite Research Reactor; CERCLA: Comprehensive Response, Compensation and Liability Act; CRE: Center for Risk Excellence; DOE: U.S. Department of Energy; EM: environmental management; ORNL: Oak Ridge National Laboratory; PBSs: Project Baseline Summaries; PtC: Paths to Closure; RDSs: Risk Data Sheets; RH: relative hazard; SRS CAB: Savannah River Site Citizens Advisory Board; VOCs: volatile organic compounds
Clement, C.H.; Zelmer, R.L.; Tourneur, F.
Radiation protection training is generally provided to promote a radiologically safe work environment, and to help ensure that doses are kept as low as reasonably achievable. In many cases, this reason makes good sense. Radiological risk can often be a significant concern when working with radioactive materials or radiation-emitting devices. However, in conducting the work of the Low-Level Radioactive Waste Management Office, it is often the case that the perception of radiological risk is of greater concern that the radiological risk itself. In this case, radiation protection training can serve another equally important purpose. It can be used to convey, in a balanced manner, the actual radiological risks associated with the work, and to put those risks in perspective. For individuals who are not familiar with radiation safety, effective radiation protection training that focuses on risk communication can reduce the level of concern surrounding work to be performed. This, in turn, can have an overall positive impact on the efficiency of the work, on goodwill within the community where the work is taking place, and even on the overall safety of those conducting the work. The radiation protection training program developed and implemented by the Low-Level Radioactive Waste Management Office is described in the context of other, more traditional radiation protection training programs. (author)
Abar, Caitlin C.; Abar, Beau; Turrisi, Robert; Belden, Calum
The current study examined the nature of parent-teen communication in college to re-evaluate the potential for parent inclusion in college success and risk prevention programs. During September 2006, 290 first-year college students were assessed for the frequency and form (e.g., cell phone, e-mail, text) of communication with their parents. Latent…
Ris communication tools in organizations differs in several ways from many of tools and techniques developed for public meetings. The traditional view of risk communication seeks to manage the public outrage ssociated with site-based issues. Organizational risk communication seek...
Walters, J.C. [Northern Arizona Univ., Flagstaff, AZ (United States). School of Communication; Reno, H.W. [EG and G Idaho, Inc., Idaho Falls, ID (United States). Idaho National Engineering Lab.
When persons in the waste management industry have a conversation concerning matters of the industry, thoughts being communicated are understood among those in the industry. However, when persons in waste management communicate with those outside the industry, communication may suffer simply because of poor practices such as the use of jargon, euphemisms, acronyms, abbreviations, language usage, not knowing audience, and public perception. This paper deals with ways the waste management industry can communicate risk to the public without obfuscating issues. The waste management industry should feel obligated to communicate certain meanings within specific contexts and, then, if the context changes, should not put forth a new, more appropriate meaning to the language already used. Communication of the waste management industry does not have to be provisional. The authors suggest verbal risks in communicating risk can be reduced significantly or eliminated by following a few basic communication principles. The authors make suggestions and give examples of ways to improve communication with the general public by avoiding or reducing jargon, euphemisms, and acronyms; knowing the audience; avoiding presumptive knowledge held by the audience; and understanding public perception of waste management issues.
The conditions, difficulties and possibilities of communication on technological risks are detailed here. There is a description of the types and levels of argument on risks and the risk-concept itself, of the research field of risk communication, of the conceptional frame-work of the working-party, of the research programme and of the chances for a long-term prospect from the group. (DG) [de
Konoa, N.; Takeshima, K.
In the latter half of 1990s a series of incidents occurred in Japan such as MOX fuel inspection data falsification, Monju fast breeder reactor sodium leakage accident, Tokai nuclear fuel plant (JCO) criticality accident and so on. It is thought that existing measures based on nuclear technology are not well cope with those incidents and another countermeasure utilizing new methodology of cultural and social sciences was keenly felt by both administration agencies and nuclear industries. Above all, the technique such as risk communication to inform the influence of trouble correctly and convincingly to the residents and mass media and to prevent the harm due to rumor is obviously inevitable. Based on these circumstances, Japanese NISA (The Nuclear and Industrial Safety Agency) initiated in 2002FY new project by open application in the field of cultural and social sciences, and risk communication was one of the principal subject of study. Up to now, 6 risk communication studies are currently in progress. The project was taken over from NISA to JNES (Incorporated Administrative Agency Japan Nuclear Energy Safety Organization) since 2004FY. This paper shows the overall structure of the project and the outline of the running studies. (author)
Agung Nur Probohudono
Full Text Available This study analyses the communication of the five major categories of risk (business, strategy, market and credit risk disclosure over the volatile 2007-2009 Global Financial Crisis (GFC time period in key South East Asian countries’ manufacturing listed companies. This study is important as it contributes to the literature by providing insights into the voluntary risk disclosure practices using sample countries with different economic scenarios. Key findings are that business risk is the most disclosed category and strategy risk is the least disclosed. Business and credit risk disclosure consistently increase over the three year period, while operating, market and strategy risk disclosure increase in 2008, but then decrease slightly in 2009. Statistical analysis reveals that country of incorporation and size help predict risk disclosure levels. The overall low disclosure levels (26-29% highlight the potential for far higher communication of key risk factors.
Cusick, Lesley T.; Golden, Karen M.
Communicating risk information is more difficult than assessing it. The latter relies on data, formulas, theorems and mathematical relationships that, with some effort, can be logically explained to another person; it's objective. Communicating risks, however, is subjective and relies on personalities, perceptions and predisposition, as well as emotions. Most notably the emotion is fear--fear of the unknown, fear of the message, the messenger, or the impact of the information on something of value to the person asking the questions. The Department of Energy's Oak Ridge Operations Office is engaged in a Reindustrialization program to lease (and most recently, to transfer) formerly used facilities to private sector entities. The facilities are located at the East Tennessee Technology Park, originally a gaseous diffusion plant operated to enrich uranium for World War II efforts and later for use as fuel in civilian nuclear reactors
The International EMF project organised by the WHO is now entering its third year. In addition to providing authoritative reviews of the scientific literature on the health effects of exposure to electric and magnetic fields, a key objective of the five year programme is to provide information on the perception, communication and management of risk, and how this relates to electric and magnetic fields. To this end, an International seminar on: Risk perception, risk communication and its application to EMF exposure, was held in Vienna on 22-23 October last year, bringing togehter an array of speakers from around the world to talk about perceptions of risk, how best to communicate risks to the public and present some practical examples. (author)
In low-trust, high-concern situations, 50% of your credibility comes from perceived empathy and caring, demonstrated in the first 30 s you come in contact with someone. There is no second chance for a first impression. These and other principles contained in this paper provide you with a basic level of understanding of risk communication. The principles identified are time-tested caveats and will assist you in effectively communicating technical information
Corrado, P.G. [Lawrence Livermore National Laboratory, CA (United States)
In low-trust, high-concern situations, 50% of your credibility comes from perceived empathy and caring, demonstrated in the first 30 s you come in contact with someone. There is no second chance for a first impression. These and other principles contained in this paper provide you with a basic level of understanding of risk communication. The principles identified are time-tested caveats and will assist you in effectively communicating technical information.
The emphasis is put on communication processes, here in particular with regard to nuclear energy. Not so much dealt with are questions concerning political regulation, the constellation of power between those becoming active and risk perception by the population. Presented are individual arguments, political positions and decision-making processes. Dealt with in particular are safety philosophies, risk debates, and attempts to 'channel' all sides to the subject of nuclear energy. (DG) [de
Cunha, Raquel Dalledone Siqueira da; Andrade, Delvonei Alves de, E-mail: email@example.com, E-mail: firstname.lastname@example.org [Instituto de Pesquisas Energeticas e Nucleares (IPEN/CNEN-SP), Sao Paulo, SP (Brazil)
Risk Communication has shown its importance in the elaboration of emergency plans in the Chemical industry. In the 90's, the UNEP developed the APELL (Awareness and Preparedness for Emergency at Local Level) plan, a risk management methodology used by dangerous chemical facilities. The methodology comprises the commitment of both Government and the community located in the risk area in the development of the emergency plan. In the nuclear sector, there is no similar methodology developed so far. However, establishing a communication channel between the nuclear segment and the community is essential. In Brazil, the construction of Angra 3 and the RMB (Multi Purpose Reactor) project stand as nuclear initiatives that improve the importance of a good communication to the public. Security issues of these projects are natural sources of concernment to the public, which is aggravated by events such as the Fukushima disaster. Without an effective communication about what means the presence of nuclear plants and reactors in a specific area, the interested public will only have an alarmist vision of the subject, given by those against these facilities. (author)
Cunha, Raquel Dalledone Siqueira da; Andrade, Delvonei Alves de
Risk Communication has shown its importance in the elaboration of emergency plans in the Chemical industry. In the 90's, the UNEP developed the APELL (Awareness and Preparedness for Emergency at Local Level) plan, a risk management methodology used by dangerous chemical facilities. The methodology comprises the commitment of both Government and the community located in the risk area in the development of the emergency plan. In the nuclear sector, there is no similar methodology developed so far. However, establishing a communication channel between the nuclear segment and the community is essential. In Brazil, the construction of Angra 3 and the RMB (Multi Purpose Reactor) project stand as nuclear initiatives that improve the importance of a good communication to the public. Security issues of these projects are natural sources of concernment to the public, which is aggravated by events such as the Fukushima disaster. Without an effective communication about what means the presence of nuclear plants and reactors in a specific area, the interested public will only have an alarmist vision of the subject, given by those against these facilities. (author)
The author discusses how the communications program for the Shippingport Atomic Power Station has a long history. It can be traced as far back as 1953, when the U.S. Atomic Energy Commission (AEC) awarded a contract to Westinghouse Electric to design the nuclear portion of a power plant for electric utility use. During May of the next year, President Eisenhower initiated groundbreaking ceremonies for the construction of the commercial atomic power plant at Shippingport, Pennsylvania
Full Text Available The paper describes the terminology of risk communication in the view of food safety: the theory of stakeholders, the citizens’ involvement and the community interest and consultation are reported. Different aspects of risk communication (public communication, scientific uncertainty, trust, care, consensus and crisis communication are discussed.
At the Shippingport Station Decommissioning Project, the central idea of the communications program that was developed for use was purposely designed to be as uncomplicated as possible. The central theme, that was developed and communicated, is that all nuclear plants will someday need to be retired and also decommissioned. The Shippingport Plant, originally constructed as a demonstration nuclear power plant, was now being decommissioned as a demonstration to the world-wide nuclear industry that this evolution can be done in a safe and cost-effective manner. Furthermore, the technology currently exists to complete this process. The new phase of the communications program was initiated even before the responsibility for the plant was transferred from Duquesne Light to GE. With such a change forthcoming, it was necessary to inform local officials of these plans, and the reasons for them. Equally important was the need to inform a variety of agencies and offices in the three-state area of the changes, and the continuing need to involve them in the Site Emergency Plan. This document was also revised in recognition of changing site conditions, as well as the changes in responsibility. 1 ref
The objective of this project is to conduct basic research on how people receive, evaluate, and form positions on scientific information and its relationship to low-dose radiation exposure. There are three major areas of study in our research program. First is the development of theories, frameworks and concepts essential to guiding data collection and analysis. The second area is a program of experimental studies on risk perception, evaluation of science information, and the structure of individual positions regarding low-dose exposures. Third is the community-level studies to examine and record how the social conditions, under which science communications take place, influence the development of attitudes and opinions about: low-dose exposures, the available management options, control of radiation risks, and preferences for program and policy goals
Fisher, A.; McClelland, G.H.; Schulze, W.D.; Doyle, J.K.
A prominent television station developed a special series of newscasts and public service announcements about radon. This was combined with their advertising of the availability of reduced-price radon test kits in a local supermarket chain. The large number of test kits sold was a success from a marketing perspective, but not from a public health perspective - especially because of the very small share of high readings that were mitigated. In contrast, a study of housing sales showed a much higher testing rate and corresponding mitigation when risk communication accompanied the housing transaction, rather than being directed toward the general public. This paper examined the relative effectiveness of these alternative approaches to radon risk communication, emphasizing the implications for developing and implementing radon programs
Lipkus, I M; Hollands, J G
This paper 1) provides reasons why graphics should be effective aids to communicate risk; 2) reviews the use of visuals, especially graphical displays, to communicate risk; 3) discusses issues to consider when designing graphs to communicate risk; and 4) provides suggestions for future research. Key articles and materials were obtained from MEDLINE(R) and PsychInfo(R) databases, from reference article citations, and from discussion with experts in risk communication. Research has been devoted primarily to communicating risk magnitudes. Among the various graphical displays, the risk ladder appears to be a promising tool for communicating absolute and relative risks. Preliminary evidence suggests that people understand risk information presented in histograms and pie charts. Areas that need further attention include 1) applying theoretical models to the visual communication of risk, 2) testing which graphical displays can be applied best to different risk communication tasks (e.g., which graphs best convey absolute or relative risks), 3) communicating risk uncertainty, and 4) testing whether the lay public's perceptions and understanding of risk varies by graphical format and whether the addition of graphical displays improves comprehension substantially beyond numerical or narrative translations of risk and, if so, by how much. There is a need to ascertain the extent to which graphics and other visuals enhance the public's understanding of disease risk to facilitate decision-making and behavioral change processes. Nine suggestions are provided to help achieve these ends.
A key success of the decommissioning effort at the National Aeronautics and Space Administration's (NASA's) Plum Brook Reactor Facility (PBRF) has been the public outreach program. The approach has been based on risk communications rather than a public relations approach. As a result it has kept the public feeling more involved in the process. It ensures they have the information needed to understand the project and its goals, and to make recommendations. All this is done so that NASA can better plan and execute the necessary work without delays or suprises.
Technology for detecting and understanding water quality problems and the impacts of activities on long-range groundwater quality has advanced considerably. In the past a technical solution was considered adequate but today one must consider a wide range of both technical and social factors in evaluating technical alternatives that are also acceptable social solutions. Policies developed and implemented with limited local participation generally are resisted and become ineffective if public cooperation is necessary for effective implementation. The public, the experts and the policymakers all must understand and appreciate the different perspectives present in risk policymaking. The typical model used to involve the public in policy decisions is a strategy described as the decide-announce-defend-approach. Much more acceptable to the public, but also more difficult to implement, is a strategy that calls for free flow of information within the community about the problem, policies and potential solutions. Communication about complex issues will be more successful if the communication is substantial; if it takes advantage of existing interpersonal networks and mass media; if it pays particular attention to existing audience knowledge, interest and behaviors; and if it clearly targets messages to various segments of the audience
Bennett, D.A. [Environmental Protection Agency, Washington, DC (United States)
The hazardous waste cleanup program under the Comprehensive Environmental Response, Compensation, and Liability Act (Superfund) is delegated to the ten Regions of the US Environmental Protection Agency (EPA) and has, to date, identified more than 33,000 sites for consideration. The size and complexity of the program places great demands on those who would provide information to achieve national consistency in application of risk assessment while meeting site-specific needs for risk management and risk communication.
This paper attempts to provide a broad context for consideration of appropriate risk communication approaches. It examines the basis of public concerns and in particular the non-risk dimensions. The latter are so important in any risk decision that means of communication which can deal with them are required which extend beyond understanding how to present risk estimates. These means relate to (a) the decision processes themselves and the extent to which they provide for involvement of the public in decisions, (b) the communication skills of experts, and (c) the robustness of the risk information which is available. (Author)
Common arguments and differences in risk communication in connection with the controversial discussion surrounding the fields of genetic engineering, chemistry, nuclear engineering, information techniques, and climate research are investigated. Presented are comparative analyses on subjects, those becoming active, and strategies of risk communication. (DG) [de
Rahm-Crites, L. [Lawrence Livermore National Lab., Germantown, MD (United States). Washington Operations Office
Since the enactment of NEPA and other environmental legislation, the concept of `risk communication` has expanded from simply providing citizens with scientific information about risk to exploring ways of making risk information genuinely meaningful to the public and facilitating public involvement in the very processes whereby risk is analyzed and managed. Contemporary risk communication efforts attempt to find more effective ways of conveying increasingly complex risk information and to develop more democratic and proactive approaches to community involvement, in particular to ensuring the participation of diverse populations in risk decisions. Although considerable progress has been made in a relatively short time, risk communication researchers and practitioners currently face a number of challenges in a time of high expectations, low trust, and low budgets.
Bagwell, James W.
Various issues associated with "NASA's Commercial Communication Technology Program" are presented in viewgraph form. Specific topics include: 1) Coordination/Integration of government program; 2) Achievement of seamless interoperable satellite and terrestrial networks; 3) Establishment of program to enhance Satcom professional and technical workforce; 4) Precompetitive technology development; and 5) Effective utilization of spectrum and orbit assets.
Fisher, A.; Johnson, F.R.
Those responsible for state and local radon programs often express frustration about the small share of homes that have been tested for radon, and the small share of those with high readings that have been mitigated. There are now a number of completed studies that have examined how well alternative ways of communicating about radon risk have accomplished the goals of motivating appropriate testing and mitigation. This paper summarizes the research results that are most crucial for planning and implementing effective radon risk communication programs. We identify six reasons why people do not respond to radon as a serious threat and provide some remedies suggested by radon studies
Sabre J. Coleman
Full Text Available Environmental analysts are often hampered in communicating the risks of environmental contaminants due to the myriad of regulatory requirements that are applicable. The use of a qualitative, risk-based control banding strategy for assessment and control of potential environmental contaminants provides a standardized approach to improve risk communication. Presented is a model that provides an effective means for determining standardized responses and controls for common environmental issues based on the level of risk. The model is designed for integration within an occupational health and safety management system to provide a multidisciplinary environmental and occupational risk management approach. This environmental model, which utilizes multidisciplinary control banding strategies for delineating risk, complements the existing Risk Level Based Management System, a proven method in a highly regulated facility for occupational health and safety. A simplified environmental risk matrix is presented that is stratified over four risk levels. Examples of qualitative environmental control banding strategies are presented as they apply to United States regulations for construction, research activities, facility maintenance, and spill remediation that affect air, water, soil, and waste disposal. This approach offers a standardized risk communication language for multidisciplinary issues that will improve communications within and between environmental health and safety professionals, workers, and management.
Communication of risk and risk decisions has always been a matter of great difficulty. A great deal of research has been devoted to improving either the understanding of people's perception of risk or people's understanding of risk itself. These achievements have, however, either failed or the results have not been properly introduced in risk communication. At least this is what can be deduced from recent very heated discussions of risk decisions concerning chemical industry in Denmark. It might thus be that the focus of our interest should be changed from improving already existing methods of risk analysis to improving our understanding of why risk communication very often fails - and fails with very severe consequences. In Denmark a working party set up by the Minister for the Environment has just concluded its work on these matters. This main problem seems to be that the authorities' very one-dimensional perception of risk simply do not reflect the concern of the public and that of many politicians. If this is true the problem is not just a matter of communication but a much more fundamental one which parameters should be introduced in risk evaluation in order to satisfy the need of the public - and how this can be done. (author)
Gerling, R.; Obermeier, O.P.
Terms such as 'risk', 'hazardous incident', and 'communication' have become major catchwords in discussions about present-day problems, and may be reduced to a common denominator: disaster. Such an association, however, is inappropriate, as the concept indicated by the term 'risk' for instance covers a wide scale of possible danger. Even the term 'hazardous incident' describes events or conditions that are very different in terms of possible danger, let alone disastrous effects. The discrepancy to be observed between the facts and the public perception usually is due to the fact that people have little insight into the complex of problems involved, and to insufficient communication between the world of experts and the general public. The contributions to this publication present information and discuss a variety of solution sets to improve the communication problems in the context of the problem area of 'risk - hazardous incident - communication'. (orig./CB) [de
Mileti, D. S.
Major advances have occurred over the last 20 years about how to effectively communicate risk information and warnings to the public. These lessons have been hard won. Knowledge has mounted on the finding from social scientific studies of risk communication failures, successes and those which fell somewhere in between. Moreover, the last 2 decades have borne witness to the brith, cultivation, and blossoming of information sharing between those physical scientists who discover new information about risk and those communcation scientists who trace its diffusion and then measure pbulic reaction.
Gerling, R.; Obermeier, O.P.
It is difficult to develop an objective approach to risks and effects of a hazardous incident that would be acceptable to the community at large. It is a matter of fact that there is great dissimilarity in the way various social groups perceive and define the risks of a particular technology, or the effects of hazardous incidents, sometimes they have even contrary opinions. Hence, open communication is seriously hampered, which in turn aggravates the problems encountered in this context. This second volume of the publication dealing with the problem area of 'risk - hazardous incident - communication' is intended to reveal patterns of the recurrent process which impedes communication, and to bridge the gaps between the various 'styles' of risk perception and definition. (orig./CB) [de
Ahsan Bashir (Corresponding Author
Full Text Available Importance of effective communication can hardly be ignored in any sphere of life. This is achieved through various means. One such instrument is Neurolinguistic Programming (NLP which has now taken roots in various aspects of learning and education. Its potential spans education and learning, language teaching, business management and marketing, psychology, law, and several other fields. In our work, we will briefly explore various facets of NLP with special reference to effective communication.
Risk communication is the process of informing people about hazards. Like all communication, communicating risk is a two-way exchange in which you inform the target community about possible hazards, but also gather information about those affected by the risk. The purpose of risk...
Wade, C.R.; Molony, S.T.; Durbin, M.E.; Klein, S.H.; Wahl, L.E.
Risk communication is a growing specialty field in communication that draws from well-established principles of sociology and psychology. It is a new way to communicate with potentially hostile audiences about sensitive environmental, safety, and health issues they face. This paper explains the most important principles of risk communication and discusses audience analyses, perceptions of risk (outrage factors), and risk comparisons. These principles are applied to a risk communication issue in Malhuevo, a fictitious Arizona community
Flynn, J.; Solvic, P.; Mertz, C.K.
The U.S. Congress has designated Yucca Mountain, Nevada as the only potential site to be studied for the nation's first high-level nuclear waste repository. People in Nevada strongly oppose the program, managed by the U.S. Department of Energy. Survey research shows that the public believes there are great risks from a repository program, in contrast to a majority of scientists who feel the risks are acceptably small. Delays in the repository program resulting in part from public opposition in Nevada have concerned the nuclear power industry, which collects the fees for the federal repository program and believes it needs the repository as a final disposal facility for its high-level nuclear wastes. To assist the repository program, the American Nuclear Energy Council (ANEC), an industry group, sponsored a massive advertising campaign in Nevada. The campaign attempted to assure people that the risks of a repository were small and that the repository studies should proceed. The campaign failed because its managers misunderstood the issues underlying the controversy, attempted a covert manipulation of public opinion that was revealed, and most importantly, lacked the public trust that was necessary to communicate credibly about the risks of a nuclear waste facility. This article describes the advertising campaign and its effects. The manner in which the ANEC campaign itself became a controversial public issue is reviewed. The advertising campaign is discussed as it relates to risk assessment and communication. 29 refs., 2 tabs
The overall research objective was to establish new levels of information about how people, groups, and communities respond to low dose radiation exposure. This is basic research into the social psychology of individual, group, and community responses to radiation exposures. The results of this research are directed to improving risk communication and public participation in management of environmental problems resulting from low dose radiation
National Institute of Radiological Sciences (NIRS) set up a phone consulting service early after Fukushima Nuclear Power Plant Accident and inquiries to the service attained over 14,000 at August end, 2011. This paper describes the process, present state and future view of the risk communication based on experiences through the service. The communication is classified in 3 stages of consensus/care in peacetime, crisis, and consensus/care post disaster. The first one contains the consensus of atomic power policy and provision of its information; the second, of evacuation/indoor evacuation and indication of restricted water and food intake; and the third, communication for changes and standard of radiation related matters. Initial inquiries to the NIRS service were many concerning examinations of radiation screening, decontamination and internal exposure, from inside and outside of Fukushima Prefecture, suggesting the concern had been spread to remote area from the Prefecture. Then, the time needed per inquiry/consultation prolonged, implying the wish for solving the concern. The risk communication and consideration for realizing radiation risk at peacetime might have rather unrealistic, which was thought to be the major cause of problems at crisis. In addition, interpretation of various values relating to radiation had been apparently different from expert to expert, and findings by radiation effects and rules of radiation protection had been confusedly understood, which probably influenced on people's correct understanding. However, it is conceivably a fruit of taken risk communication that the past understanding ''radiation, unseeable, is terrible'' has changed to the current understanding ''protection can be done through risk assessment of radiation, measurable''. Hereafter, important are the practical use of various numerical values officially informed and realization of dose through exposure routes, and dispatch of their integrated information to lessen the
Buchbinder, B.; Philipson, L.L.
This paper reports that the NASA Risk Management Program has been established to ensure the appropriate application of risk-based procedures in support of the elimination, reduction, or acceptance of significant safety risks of concern in NASA. The term appropriate is emphasized, in that the particular procedures applied to each given risk are to reflect its character and prioritized importance, the technological and economic feasibility of its treatment. A number of key documents have been produced in support of this implementation. Databases, risk analysis tools, and risk communication procedures requisite to the execution of the risk management functions also are being developed or documented. Several risk management applications have been made and a comprehensive application to a major new NASA program is underway. This paper summarizes the development and current status of the NASA Risk Management Program. Some principal actions that have been carried out in NASA in consonance with the program are noted particularly, and views are presented on the program's likely future directions
...] Risk Communication Advisory Committee; Notice of Meeting AGENCY: Food and Drug Administration, HHS... Communication Advisory Committee. General Function of the Committee: To provide advice and recommendations to... Committee will hear and discuss developments in FDA's ongoing communications programs, such as FDA's...
...] Risk Communication Advisory Committee; Notice of Meeting AGENCY: Food and Drug Administration, HHS... Communication Advisory Committee. General Function of the Committee: To provide advice and recommendations to... discuss developments in FDA's ongoing communications programs. The discussion will focus on the use of...
Flynn, James; Slovic, Paul
To conduct basic research on how people receive, evaluate, and form positions on scientific information and its relationship to low-dose radiation exposure. There are three major areas of study in our research program. First is the development of theories, frameworks and concepts essential to guiding data collection and analysis. The second area is a program of experimental studies on risk perception, evaluation of science information, and the structure of individual positions regarding low dose exposures. This involves the study of existing knowledge and the evaluation of science information presented within a variety of formats, as educational information, news media stories, and alternative communication methods (personal contact, small group interaction, email and internet, etc.). Third is the community-level studies to examine and record how the social conditions, under which science communications take place, influence the development of attitudes and opinions about: low- dose exposures, the available management options, control of radiation risks, and preferences for program and policy goals
The drinking water cyanotoxin risk communication toolbox is a ready-to-use, “one-stop-shop” to support public water systems, states, and local governments in developing, as they deem appropriate, their own risk communication materials.
Despite the last few decades’ devotion to deliberative methods in risk communication, many studies point to how important challenges arise when citizens are engaged in public dialogue. Since the era of enlightenment public dialogue has occupied a position as a normative ideal for political...... governance. But ideals are social constructions that have a tendency to direct attention away from underlying conflicts. The concept of dialogue is no exception, and exemplified by the Danish solution to dealing with public scepticism in relation to technological controversies, the internationally acclaimed...
Full Text Available Disasters related to natural hazards have increased in the last few decades. This increment makes it necessary to develop non-structural risk prevention and mitigation measures to improve people’s safety. An effective non-structural measure that can improve the preparedness of the population is a locally adapted communication campaign that is focused on natural hazards. We have developed a hypothetical communication campaign for a specific area in the north of Italy, in which hydro-geological risk is of considerable importance. The content of the campaign is defined by the combination of the requirements of the law with the results of a survey conducted in the study area. The aim of the survey is to evaluate the level of risk perception among the residents, and their attitudes towards prevention activities. The operative procedure of the campaign is modeled on advertising strategies. The campaign is designed to reach each family, and it is aimed at affecting people’s everyday life through a horizontal communication strategy that involves flyers, billboards, umbrellas and a website. The use of umbrellas as a medium for the campaign is the key. People mostly use umbrellas when it rains. Rain is linked with hydrogeological risk. As the content of the campaign is printed on the umbrellas, each time people use these umbrellas, they remember the campaign. The campaign is integrated into a broader communication program that includes meetings with stakeholders, activities in schools, and public conferences. The final goal is to foster the creation of a shared knowledge about risk in the whole population.
The purpose of this study was to explore the dynamics of the environmental risk communication process. The goal was to look at the totality of the process by examining the different components: entry to communication (what brings people into the process), maintenance of communication (behaviors of participants, pathways to successful risk communication, barriers to successful risk communication, characteristics of the dialogue) and outcomes of risk communication (what has been learned, what moves the process to social action, what else can come of the process). Interviews and critical incidents were used to explore the experiences of risk communicators in four different practice settings: academia, industry/trade groups, community-based organizations and government. Twenty-four people completed critical incident stories and sixteen participated in in-depth interviews. Data were coded and analyzed for themes. Findings illustrated that successful risk communication results from a deliberative, or purposeful process. This process includes a systematic approach to identifying and inviting people to participate, while considering specific motivating factors that affect participation. Risk communication is maintained by creating and nurturing structured forums for dialogue by acknowledging the varying perspectives of the people who participate and the contextual settings of environmental risks. The result of effective dialogue may range from increased knowledge, to transformative learning to social action and policy change. The researcher recommended that a multi-disciplinary team including risk communicators, adult educators and scientists can work most effectively to plan, implement and evaluate a risk communication process.
Melanson, Mark A; Geckle, Lori S; Davidson, Bethney A
Given the general public's overall lack of knowledge about radiation and their heightened fear of its harmful effects, effective communication of radiation risks is often difficult. This is especially true when it comes to communicating the radiation risks stemming from military operations. Part of this difficulty stems from a lingering distrust of the military that harkens back to the controversy surrounding Veteran exposures to Agent Orange during the Vietnam War along with the often classified nature of many military operations. Additionally, there are unique military exposure scenarios, such as the use of nuclear weapons and combat use of depleted uranium as antiarmor munitions that are not found in the civilian sector. Also, the large, diverse nature of the military makes consistent risk communication across the vast and widespread organization very difficult. This manuscript highlights and discusses both the common and the distinctive challenges of effectively communicating military radiation risks, to include communicating through the media. The paper also introduces the Army's Health Risk Communication Program and its role in assisting in effective risk communication efforts. The authors draw on their extensive collective experience to share 3 risk communication success stories that were accomplished through the innovative use of a matrixed, team approach that combines both health physics and risk communication expertise.
May 4, 2015 ... A key aspect of this research involves communicating climate change ... to more effectively communicate climate change risk and uncertainty to ... youth groups and women's unions, to share climate expertise and improve ...
Managers in the nuclear industry and other potentially hazardous industries face tough but not insurmountable challenges when communicating about the risks for which they are responsible. Two types of information offer hints about successful risk communication: research within and across several disciplines and documentation of case studies. This presentation synthesizes research results and case study experience to define effective risk communication and suggests steps toward achieving it
In the past, the norm has been for developers and project managers to treat communications programs as a secondary, and thus less important, component of a project. Today, a communications program is one of the most important components of a project and communications personnel must be considered integral members of the project management team. The first step to facilitate the flow of information is to establish a presence in the affected community as soon as possible. Design a communications program that operates on several levels simultaneously. While the message should remain consistent, delivery mechanisms and packaging should be tailored to the particular audience. Realize that the communications program is as important to the success of the project as is its financing and engineering. Choose the right people to communicate the message; they must be believable. Never forget that the project is affecting the lives of real people and that it is real people you are attempting to communicate with. The final suggestion is to design the communications program so that it has as many avenues for input, both internally and externally, as it does for output. For any communications program to be truly effective, it must not merely communicate a message, but must also facilitate the establishment of positive relationships between the project and both its supporters and opponents
Tamaqua Area School District, PA.
This publication describes, in three sections, a high school Communication Arts Curriculum (CAC) program designed to further students' communication skills as they participate in student-centered learning activities in the fine arts, the practical arts, and the performing arts. "Program Operation" includes a course outline and inventories for…
The philosophically coloured paper on the aspects of risk communication patterns in society shows that debates about risks are governed by a number of stereotype characters representing the individualist and manager type, bureaucracy and law-and-order type, ego-centered embarrassment activist, and fundamentalist. Every risk-relevant group in the study tries to push forward its own interests. Risk communication is understood as a process of social dealing. (HP) [de
Lacronique, J. F.
The term 'independence' is a common key word used by almost all stake holders in the field of nuclear safety regulation. The intention is to persuade the public that it can have more confidence and trust in the persons in charge, if their competence and judgment cannot be altered by any kind of political issue or personal interest. However, it is possible to discuss the reality of this claimed quality: how is it possible to verify that the organization that claim 'independence' really respect it? National expertise Institutions can show that they are independent from the industry, but can they claim total independence from the government? NGO have build a large part of their constituency on 'independence' from industry and governments, but are they independent from the ideological forces -sometimes very powerful - that support them? How can we achieve to make this noble word really meaningful? We will show through different examples, that 'independence' is by definition a fragile and versatile challenge, rather than a durable label. It has to be refreshed regularly and thoroughly. Risk communication, in that context, must respect principles which will build independence as a solid asset, and keep a certain distance with mere marketing purposes or candid wishful thinking
Scroggins, Sharon; Duda, Kristen
This viewgraph presentation gives an overview of NASA's risk analysis communication programs associated with changing environmental policies. The topics include: 1) NASA Program Transition; 2) Principal Center for Regulatory Risk Analysis and Communication (RRAC PC); and 3) Regulatory Tracking and Communication Process.
Takashita, Hirofumi; Horikoshi, Hidehiko
Risk Communication Study Team (hereafter called RC team) has designed messages for risk communication based on the analysis of the local residents' opinions which were expressed in several questionnaire surveys. The messages are described in a side format (Power Point format) every single content. This report provides basic guidelines for making messages that are used for risk communication, and does not include concrete messages which RC team designed. The RC team has already published the report entitled 'Information materials for risk communication' (JNC TN8450 2003-008) separately, and it gives the concrete messages. This report shows general cautions and checklists in designing messages, comments on the messages from outside risk communication experts, and opinions from local residents. (author)
Renn, O.; Levine, D.
The paper attempts to summarize the major findings of the psychological and sociological literature on trust and credibility, and to apply these findings to the specific arena of risk communication. A few guidelines for risk communication that appear appropriate for the social and institutional context in which the risk debate takes place are presented. The case studies of credibility of nuclear energy, biotechnology, medicine, and aviation are discussed. (DG)
Shinohara, Kunihiko; Nagai, Hiroyuki; Yonezawa, Rika; Ohuchi, Hiroko; Chikamoto, Kazuhiko; Taniguchi, Kazufumi; Morimoto, Eriko
In the field of atomic energy and radiation utilization, radiation risk is considered as one of the social uneasy factors. About the perception of risks, there is a gap between experts and general public (non-experts). It is said that the general public tends to be going to judge risk from intuitive fear and a visible concrete instance whereas the experts judge it scientifically. A company, an administration or experts should disclose relating information about the risks and communicate interactively with the stakeholders to find the way to solve the problem with thinking together. This process is called 'risk communication'. The role of the expert is important on enforcement of risk communication. They should be required to explain the information on the risks with plain words to help stakeholders understand the risks properly. The Japan Health Physics Society (JHPS) is the largest academic society for radiation protection professionals in Japan, and one of its missions is supposed to convey accurate and trustworthy information about the radiation risk to the general public. The expert group on risk communication of ionizing radiation of the JHPS has worked for the purpose of summarizing the fundamental matters on radiation risk communication. 'Lecture on risk communication for the members of the JHPS.' which has been up on the JHPS web-site, and the symposium of 'For better understanding of radiation risk.' are a part of the activities. The expert group proposes that the JHPS should enlighten the members continuously for being interested in and practicing risk communication of radiation. (author)
Full Text Available In this paper I explore how the evolution of emotional expression and co-operative planning in humans may inform the way they communicate about risks, and what implication this may have for models of rationality in risk communication. In particular, I focus on aspects of human language that enable successful co-ordination around shared tasks that involve the management of uncertainty by a group. I distinguish between performative (action-oriented and constative (description-oriented aspects of human communication, and argue that the human logical vocabulary of conditionals, quantifiers and probability expressions often conveys pragmatic signals that implicitly encourage or discourage a course of action that is under discussion. I review some studies that illustrate this perspective by highlighting the role of emotional undertone in risk communication and management, and show how it differs from existing models of risk communication and decision-making.
Jones, , R.
Declaring that “these lists represent the smoke behind which a fire may be raging,” Senator John Glenn (D.-Ohio), chairman of the Senate Government Affairs committee, has released a list prepared by the Office of Management and Budget of 73 government programs “in which hundreds of billions of federal dollars are at risk.”The National Aeronautics and Space Administration and Department of Energy are among the 16 federal departments and agencies having programs that Glenn feels could be “our next HUDs.” The secret list is not of programs where losses have occurred, but only where safeguards are thought to be insufficient.
Kimura, Hiroshi; Katsumura, Soichiro; Furuta, Kazuo; Matsumura, Kenichi; Tanaka, Hiroshi
Risk communication about the high-level radioactive waste (HLW) disposal is necessary for public acceptance of HLW disposal program. Online Risk Communication Assistant Tool (ORCAT) system is developed in order to support risk communication for high-level radioactive disposal on World Wide Web. We have carried out two test operations of ORCAT system. First test operation is carried out from Jun. 26 to Feb. 13, 2003. After the first operation, we improved the ORCAT system, and carried out the second test operation from Dec. 4 to 22, 2004. In the second test operation, 20 participants replayed the questionnaire about usability of ORCAT system. In consequence, we found that the ORCAT system remains what need to refine, but is evaluated useful to the risk communication about the HLW disposal. (author)
Asami, M. [Keio Univ., Tokyo (Japan)
It is recently, that is, in and after the 1980s that socio-scientific approaches began to be made to studies on `risk`. It started to be made clear that the progress of the scientific technology does not necessarily bring about good news to man, and obvious estrangement has begun to appear between scientific evaluation and social evaluation of risk. The subject of risk communication (RC) study is to tackle a proposition whether the estrangement will continue to exist as estrangement or the estrangement can be made smaller by any means. This paper explains the recent trend of the study. For example, as for how each individual thinks about risk, that is, the risk perception, a new framework is trially being constructed by introduction of the quantitative method using psychometrics. A duty of RC is to serve to bridge the gap between scientific technology and society which are controlled by values which are incompatible with each other. Therefore, RC will be more and more important. 15 refs., 1 fig., 2 tabs.
For the title study use has been made of available scientific literature, results of new surveys and interviews. In the first part of the study attention is paid to the exchange of information between parties involved in climate change and differences in supply and demand of information. In the second part citizens' views on climate change, problems with communication on climate change, and the resulting consequences and options for communication are dealt with. In this second part also barriers to action that are related or influenced by communication are taken into consideration
The principles and practices of risk communication in the petroleum industry in Alberta were presented. In order to effectively communicate about risk, three challenges must be met: (1) the representatives of the oil company must accept the legitimacy of the public's assessment of risk, (2) the communication needs to be two-way, and (3) the risk-related issues in the community must be addressed through a process of participatory decision-making where the public is accepted as a legitimate partner. For the oil and gas companies, failing to undertake effective risk communication can lead to many problems, such as difficulties in obtaining regulatory approvals, production delays, high legal fees, and loss of public trust
Takashita, Hirofumi; Yonezawa, Rika; Shobu, Nobuhiro; Ayame, Junko; Gunji, Ikuko; Asanuma, Misuzu
This report summarizes the risk communication activities of Nuclear Fuel Cycle Engineering Laboratories conducted by mainly Risk Communication Study Office. To gain trust and understanding of the local community for nuclear energy, a 'Risk Communication Study Team' was set up at former Tokai Works, Japan Nuclear Cycle Development Institute (JNC) in January, 2001. When former JNC and former Japan Atomic Energy Research Institute (JAERI) were merged in October, 2005, the Team was changed to 'Risk Communication Study Office' in Nuclear Fuel Cycle Engineering Laboratories. This report shows the risk communication activities implemented from January, 2001 to March 2007. The activities are classified into three categories: research and study on risk communication, message design and development of information transmission tools, and implementation of risk communication. As for the research and study, we investigated the risk communication about nuclear energy in Western countries. As for the message design, we made messages under our basic policy of showing information clearly that residents want to know. We have prepared about 300 messages in slide format (Microsoft Power Point) and compiled them in a report. More easy-to understand messages were created from the viewpoint of the residents by working in collaboration with local residents, not making messages by ourselves. As for the development of information transmission tools, we have been developing a portal website, 'Risk Information Navigator', which provides information about risks that exist in daily life such as traffic accidents and natural disasters, as well as risk information on nuclear technology. We produced videos and environmental panels as information transmission tools, and made poster panels, clear holder, Karuta' (Japanese card game), and so on in the collaboration work with residents. As a practice of risk communication, we have been carrying out Cycle Friendly Talk', which is direct dialogue within
McEntire, J; Boateng, A
Effective food safety and food defense risk communication helps to inform consumers without causing panic and alarm. The Risk Communication Team of the Natl. Center for Food Protection and Defense has developed a list of 11 best practices recommended for effective risk communication. These practices, designed for a food defense crisis, are currently applied to food safety issues, since fortunately a food defense crisis has yet to occur. IFT examined the utility of these best practices and the limitations on their use during food safety and food defense crises by academics, trade associations, and the government. It was hypothesized that legal and business considerations as well as the nature of the event would determine the implementation of the best practices. Through the use of focus group meetings, it was discovered that there was a low level of awareness of the best practices. However, stakeholders practiced some aspects of the recommended practices. Participants felt some of the practices were related and could be consolidated. They also agreed that a food defense event will increase the urgency of the communication and include players not typically involved in food safety issues. The challenges reported by the stakeholders varied, but legal liability, as well as the impact their communications could have on an industry, were often cited. From the government perspective, their need to act within their authorities drove some of their actions with respect to communication. Determining the differences in communication limitations during food safety against food defense events can provide key information to further developing and refining risk communications and specific messages targeted for a food defense incident. Effective food safety and food defense risk communication helps to inform consumers without causing panic and alarm. Determining the differences in communication limitations during food safety against food defense events can provide key information to
Andersen, Nina Blom
Title of paper: Crisis communication practices and their consequences for risk communication There is a close coverage of disasters in modern western societies in the media. And there is a growing expectation that authorities handle the tasks of crisis communication in certain ways. The first...... aim of this paper is to show, that the communication practices about the consequences of a disaster tend to focus on the individual citizen’s situation, and include the psychological consequences and suffering to a large degree. At least for a while. Then the debates and discussions about the event...... change from concern and care about the people affected towards discussions about e.g. cause, responsibility or even guilt. The second aim of the paper is to discuss other ways for a society to come to terms with risks that leads to disastrous situations than through the topics mentioned above...
Andersen, Nina Blom
Title of paper: Crisis communication practices and their consequences for risk communication There is a close coverage of disasters in modern western societies in the media. And there is a growing expectation that authorities handle the tasks of crisis communication in certain ways. The first aim...... of this paper is to show, that the communication practices about the consequences of a disaster tend to focus on the individual citizen?s situation, and include the psychological consequences and suffering to a large degree. At least for a while. Then the debates and discussions about the event change from...... concern and care about the people affected towards discussions about e.g. cause, responsibility or even guilt. The second aim of the paper is to discuss other ways for a society to come to terms with risks that leads to disastrous situations than through the topics mentioned above, and as well how...
White, D.A.; White, R.K.
This paper describes a workshop in communication and public speaking skills recently conducted for a group of public officials whose responsibilities include presenting risk information at public meetings associated with hazardous waste sites. We detail the development and solution of the 2 1/2-day workshop, including the development and integration of a 45-minute video of a simulated public meeting used to illustrate examples of good and bad communication behaviors. The workshop uses a mock public meeting video, participatory video exercises, role-playing, an instructor and a resource text. This interactive approach to teaching communication skills can help sensitize scientists to the public's understanding of risk and improve scientists confidence and effectiveness in communicating scientific information
White, D.A.; White, R.K.
This paper describes a workshop in communication and public speaking skills recently conducted for a group of public officials whose responsibilities include presenting risk information at public meetings associated with hazardous waste sites. We detail the development and execution of the 2 1/2 day workshop, including the development and integration of a 45-minute video of a simulated public meeting used to illustrate examples of good and bad communication behaviors. The workshop uses a mock public meeting video, participatory video exercises, role-playing, and instructor, and a resource text. This interactive approach to teaching communication skills can help sensitize scientists to the public's understanding of risk and improve scientists' confidence and effectiveness in communicating scientific information. 10 refs., 1 fig.
Sprecher, W.M.; Turner, E.
Based on a review of risk communication and related literature, including policy material, this paper describes the newly revamped risk management program of the DOE's Office of Civilian Radioactive Waste Management (OCRWM), and some of the risk-related issues being confronted as the high-level waste management program moves forward. It also describes preliminary activities underway in which the OCRWM is developing strategies for risk communication. The authors offer a definition of risk management as comprised by the components of risk assessment and risk communication. The paper explores the discrepant views that experts and nonexperts have with respect to what constitutes a valid risk assessment model. By illustrating differences in the assessment of risk by experts and lay people, the paper demonstrates how these differences can create challenges in communicating risk and making decisions about risk. Finally, the paper discusses ways in which risk communication could be enhance, and elaborates on the OCRWM's commitment to improve its overall risk management efforts
As many as 8 million homes in the United States may have elevated radon levels, with accompanying lung cancer risks several orders of magnitude higher than for most other environmental risks. The U.S. Environmental Protection Program (EPA) does not have clear regulatory authority over radon, so has relied on an information program. Less than 5% of homes have been tested, which is disappointing from a public health stance. The report summarizes the available research on communicating about the risk from radon from the perspective of a psychologist. The research results are critiqued to draw practical conclusions for radon policy and suggest the most important topics for further risk communication research.
Gunji, Ikuko; Tabata, Rimiko; Ohuchi, Naomi
Japan Nuclear Cycle Development Institute (JNC), Tokai Works set up the Risk Communication Study Team in January, 2001 to promote mutual understanding between the local residents and JNC. The Team has studied risk communication from various viewpoints and developed new methods of public relations which are useful for the local residents' risk perception toward nuclear issues. We aim to develop more effective risk communication which promotes a better mutual understanding of the local residents, by providing the risk information of the nuclear fuel facilities such a Reprocessing Plant and other research and development facilities. We explain the development process of audio visual information materials which describe our actual activities and devices for the risk management in nuclear fuel facilities, and our discussion through the effectiveness measurement. (author)
McCracken, S.; Sizemore, M.; Meyer, L.; MacDonell, M.; Haroun, L.
Clear risk communication is one of the keys to establishing a positive relationship with the public at an environmental restoration site. This effort has been evolving at the Weldon Spring site over the past few years, with considerable input from the local community. The recent signing of the major cleanup decision for this site, which identifies on-site disposal as the remedy reflects the strength of the communication program that has evolved for the project
Program Comment to Streamline Communication Facilities Construction and Modification ACHP Issues Program Comment to Streamline Communication Facilities Construction and Modification The Advisory Council on
De Dominicis, Stefano; Crano, William D.; Ganucci Cancellieri, Uberta
Vested interest theory (VIT), first investigated on environmental risk, suggests that the hedonic relevance of an attitude object moderates relations between attitudes, intentions, and responses to danger. Emphasizing vested interest may maximize impacts of risk communications. Study 1 (N=215...... method of developing effective risk announcements.......) assessed differences between inhabitants of two flood-risk areas in Italy on past experience, risk perceptions, concerns, attitudes, and behavioral intentions. Objectively, higher risk areas' residents reported more experience, and greater perceived risk and concern, while no preparedness differences were...
Experts and the public frequently disagree when it comes to risk assessment. The reasons for such disagreement are discussed, and it is pointed out that disagreement among experts and lack of full understanding of real risks contributes to skepticism among the public. The notion that people are in general reacting in a highly emotional and non-rational, phobic, manner is rejected. The very conditions for risk assessment present to the public, and common-sense cognitive dynamics, are better explanations of risk perception, as are some social psychological concepts. If trust is to be established in a country where it is quite low some kind of politically regulated public influence on decision making and risk monitoring is probably needed, e.g. by means of a publicly elected and responsible ombudsman. 57 refs, 8 figs, 5 tabs.
Experts and the public frequently disagree when it comes to risk assessment. The reasons for such disagreement are discussed, and it is pointed out that disagreement among experts and lack of full understanding of real risks contributes to skepticism among the public. The notion that people are in general reacting in a highly emotional and non-rational, phobic, manner is rejected. The very conditions for risk assessment present to the public, and common-sense cognitive dynamics, are better explanations of risk perception, as are some social psychological concepts. If trust is to be established in a country where it is quite low some kind of politically regulated public influence on decision making and risk monitoring is probably needed, e.g. by means of a publicly elected and responsible ombudsman. 57 refs, 8 figs, 5 tabs
Bartley, Philip L.
As people become more sensitive to health and environmental issues, effective communication of workplace risks becomes more important for both employers and their employees. Risk communication must be given in a clear, simple format that addresses the individual employee's work environment. It must also be provided in a manner that indicates to the employees that the company cares about their safety. Failure to provide this information may result in ineffective communication and reduced company credibility. By using events and issues from the employees every day life, these issues can be effectively managed. (author)
Conference Session I: Mitigating Risk at the Front Lines: The Copyright First Responders Program. Presented by Kyle Courtney, Copyright Advisor, the Office for Scholarly Communication, Harvard University.
Sara R. Benson
Full Text Available This is a summary of Kyle Courtney's Invited Presentation at the 2017 Kraemer Copyright Conference titled "Mitigating Risk at the Front Lines: The Copyright First Responders Program." After reading this article you will better understand the method and purpose of the First Responders Program and, hopefully, like me, you will be ready to volunteer your institution to add to the growing list of libraries engaged in this hub-and-spoke model of copyright information system.
Hammer, Theodore F.; Rosenberg, Linda
NPG 7120.5A, "NASA Program and Project Management Processes and Requirements" enacted in April, 1998, requires that "The program or project manager shall apply risk management principles..." The Software Assurance Technology Center (SATC) at NASA GSFC has been tasked with the responsibility for developing and teaching a systems level course for risk management that provides information on how to comply with this edict. The course was developed in conjunction with the Software Engineering Institute at Carnegie Mellon University, then tailored to the NASA systems community. This presentation will briefly discuss the six functions for risk management: (1) Identify the risks in a specific format; (2) Analyze the risk probability, impact/severity, and timeframe; (3) Plan the approach; (4) Track the risk through data compilation and analysis; (5) Control and monitor the risk; (6) Communicate and document the process and decisions.
Baillif, L.; Sackur, J.
Industry can master risks but it cannot master the representations people have of these risks. This is why distortions may occur, as the public perceives risks where they are not, or in a totally deformed way. To deal with this type of situation which is dangerous in the long run, both for society and industry, it is necessary to study in detail where and how the difference between real risks and perceived risks is introduced. It then becomes possible to determine what means of action are available to manage the representations and the perceptions of risks. We shall mention two rather different examples of type of direct contact with the industrial reality; in France, we have determined policy of visits of nuclear sites (more than 10 000 people visit Cogema- la Hague site yearly), mainly addressed to school children and people living in the vicinity of the site. During these visits there is of course no question of explaining the detailed operation of the facility or the risks it generates. The purpose is to make the representation of the nuclear industry just as familiar as the representation of another large-scale technology tool: trains, dams,. In a different manner, missions are organised by Cogema - B.N.F.L.- O.R.C. (Overseas reprocessing Committee) to de dramatize the transport of high level vitrified wastes from Europe to Japan. these missions travel through those countries the ship come close to. Here, again, although the target is more the relays of opinion, the effective presence of specialized transport ship is a crucial element in putting a halt to phantasmic representations, as they are born from the remoteness of the object. (N.C.)
Louis Gwin addresses the critically important problem of nuclear risk communication. His research suggests that while an orderly evacuation of the population actually at risk may be workable in theory, the more likely occurrence is widespread panic and gridlock. Gwin's research suggests that existing programs of nuclear risk communication actually make this problem worse. He found that those who had received no prior information on what to do in an emergency were significantly more likely to do the right thing (e.g., await further instructions) than those who had received instructions. With utilities themselves retaining the ultimate responsibility for developing communication programs, it is not surprising that they have been reluctant; to issue instructions on what to do in the event of a nuclear accident is to acknowledge that such accidents can and do occur. Gwin makes no attempt to protray the nuclear industry as purposefully dishonest or evil. The bottom line is that programs that combine the communication of emergency plans with a latent desire to reassure the public fail in their primary purpose. As Gwin observes the key issue is one of trust. People see such communications as little more than propaganda put out by industry for its own purposes and do not trust the utilities to tell them what to do in the event of an accident. It will be every man for himself, with potentially disastrous consequences. How do we restore trust in nuclear risk communications? Gwin offers a number of valuable suggestions such as placing communication responsibility in state or local agencies or in FEMA, and to ensure some form of public participation in the development and communication of emergency plans. This is an excellent study of an important and timely subject. It provides a much needed picture of just how badly our plans are likely to work in the next nuclear emergency. Gwin's warning should be heeded by policymakers now, while there is still time
Hundertmark, Charles [Jacobs Engineering Group Inc. and University of Phoenix (United States); Hoopes, Jack [Jacobs Engineering Group Inc. (United States); Flowers, Len [Roy F. Weston Company (United States); Jackson, David G [U.S. Department of Energy (United States)
The U.S. Department of Energy's (DOE) Uranium Mill Tailings Remedial Action (UMTRA) Project is entering a new phase in which groundwater contamination will become a growing focus as surface remedial action draws toward completion. Planning for risk communication associated with the groundwater project will be a major factor in the successful initiation of the program. (author)
Hundertmark, Charles; Hoopes, Jack; Flowers, Len; Jackson, David G.
The U.S. Department of Energy's (DOE) Uranium Mill Tailings Remedial Action (UMTRA) Project is entering a new phase in which groundwater contamination will become a growing focus as surface remedial action draws toward completion. Planning for risk communication associated with the groundwater project will be a major factor in the successful initiation of the program. (author)
Morgan, M. Granger (Millett Granger)
... information about risks. The procedure uses approaches from risk and decision analysis to identify the most relevant information; it also uses approaches from psychology and communication theory to ensure that its message is understood. This book is written in nontechnical terms, designed to make the approach feasible for anyone willing to try it. It is illustrat...
Kamala, Benjamin A; Rosecrans, Kathryn D; Shoo, Tiransia A; Al-Alawy, Hamid Z; Berrier, Faith; Bwogi, David F; Miller, Kim S
The Families Matter! Program (FMP) is a curriculum-based intervention designed to give parents and other primary caregivers the knowledge, skills, comfort, and confidence to deliver messages to their 9-12-year-old children about sexuality and practice positive parenting skills. A pre- and post-intervention evaluation study on FMP outcomes was conducted with 658 parent participants and their preadolescent children in two administrative wards in Tanzania in 2014. There was an increase in the proportion of study participants (parent-preadolescent pairs) that had positive attitudes toward sex education. On parent-child communication, the majority of participants (59-87%) reported having had more sexuality discussions. On communication responsiveness about sexual issues, scores improved in the period between surveys, with parents showing more improvements than preadolescents. Our results corroborate evidence from previous FMP evaluations, lending support to the conclusion that FMP is successful in promoting attitude and behavior change among parents and preadolescents in different cultural contexts.
...] Risk Communication Advisory Committee; Notice of Meeting AGENCY: Food and Drug Administration, HHS... Communication Advisory Committee. General Function of the Committee: To provide advice and recommendations to... previously issued communications, emphasizing communications challenges. Examples, selected for illustrative...
Hunka, Agnieszka; Palmqvist, Annemette; Thorbek, Pernille
Risk communication, especially to the general public and end users of plant protection products, is an important challenge. Currently, much of the risk communication the general public receives is via the popular press, and risk managers face the challenge of presenting their decisions...... and their scientific basis to the general public in an understandable way. Therefore, we decided to explore the obstacles in risk communication, as done by expert risk assessors and managers. Using the discourse analysis framework and readability tests, we studied perspectives of 3 stakeholder groups......—regulators, industry representatives, and academics across Europe. We conducted 30 confidential interviews (10 participants in each group), with part of the interview guide focused on communication of pesticide risk to the general public and the ideas experts in the field of risk assessment and management hold...
Witteman, Holly O; Chipenda Dansokho, Selma; Exe, Nicole; Dupuis, Audrey; Provencher, Thierry; Zikmund-Fisher, Brian J
Many health-related decisions require choosing between two options, each with risks and benefits. When presented with such tradeoffs, people often make choices that fail to align with scientific evidence or with their own values. This study tested whether risk communication and values clarification methods could help parents and guardians make evidence-based, values-congruent decisions about children's influenza vaccinations. In 2013-2014 we conducted an online 2×2 factorial experiment in which a diverse sample of U.S. parents and guardians (n = 407) were randomly assigned to view either standard information about influenza vaccines or risk communication using absolute and incremental risk formats. Participants were then either presented or not presented with an interactive values clarification interface with constrained sliders and dynamic visual feedback. Participants randomized to the risk communication condition combined with the values clarification interface were more likely to indicate intentions to vaccinate (β = 2.10, t(399) = 2.63, p communication and values clarification methods may contribute to increased vaccination intentions, which may, in turn, predict vaccination status if logistical barriers are also addressed. © 2015 Society for Risk Analysis.
The purpose of recommendations for citizen-oriented risk communication should be to provide ''banisters'' which leave the players their freedom of action and allow them to adapt communicative structures to the situation at hand. Uncertainty and controversial issues at the levels of information, participation and assessment are identified as potential stumbling blocks in risk communication. The experiences gained in Hamburg shed a light on a diversity of processes in risk communication, which the present paper proceeds to evaluate. One of its essential recommendations is to have dialogic processes develop into forms of participation. A guide on risk communication which was formulated in the USA has been adapted to conditions as they prevail in Germany. The adapted version is more practically oriented than the rules of the EPA or the more recent CDC recommendations. Suitable success criteria include a fair procedure, a common baseline of what is known and not known, the acceptance of different assessment criteria, and the exchange of the pros and cons of different options
Goldman, S.B.; Traverso, D.K.
Federal regulations require nuclear facilities to be prepared for the risk communication aspects of a catastrophic emergency. Thus, all nuclear plants have provisions for a Joint Public Information Center (JPIC). The JPICs are designed to handle more than 300 media for 24 hours a day; to coordinate information among utility, federal, state, and local agencies; to provide spokespersons; etc. For a large-scale emergency, JPICs can work very well. However, some utilities - indeed, most companies - appear to have only two modes of emergency communication response: normal staff and JPIC. Experience has shown that normal staffing is inadequate to handle the risk communication response for media-intensive low-level emergencies and for the initial stages of an escalating emergency. It is clear that initial response will determine how well a company fares in its overall emergency response and in its long-term relations with the media and public. A solution to this risk communication challenge was developed by Cleveland Electric Illuminating Company's Perry Nuclear Plant - the Public Information Response Team. Using existing facilities and staff - only one of whom works regularly with the media - the Perry plant proactively manages its initial risk communication response
Full Text Available For the past years defense programs have faced delays in delivering defense capabilities and budget overruns. Stakeholders are looking for ways to improve program management and the decision making process given the very fluid and uncertain economic and political environment. Consequently, they have increasingly resorted to risk management as the main management tool for achieving defense programs objectives and for delivering the defense capabilities strongly needed for the soldiers on the ground on time and within limited defense budgets. Following a risk management based decision-making approach the stakeholders are expected not only to protect program objectives against a wide range of risks but, at the same time, to take advantage of the opportunities to increase the likelihood of program success. The prerequisite for making risk management the main tool for achieving defense programs objectives is the design and implementation of a strong risk management framework as a foundation providing an efficient and effective application of the best risk management practices. The aim of this paper is to examine the risk management framework for defense programs based on the ISO 31000:2009 standard, best risk management practices and the defense programs’ needs and particularities. For the purposes of this article, the term of defense programs refers to joint defense programs.
Wagner, Stephen Allen
This basic qualitative study, using interviews and document analysis, examined reflections from a Work Based Learning (WBL) program to understand how utilizing digital collaborative communication tools influence the educational experience. The Community of Inquiry (CoI) framework was used as a theoretical frame promoting the examination of the…
As far as the general public is concerned, scientists can forget about risk perception and risk acceptance. These worthy scientific goals only confuse the one single important issue - how people perceive and accept technology. Risk is rarely accepted in the abstract by the general public. Because people would rather be assured than educated, risk can only be presented within the framework of what people will accept when they accept the technology, which (among other things) produces the aforementioned risk itself. It is in this technological environment that effective risk communication becomes extremely complex. To understand the risk, the public must understand the technology - a formidable task in itself, but one that becomes even more difficult when two additional factors are included: media attention and political influence
Wiedemann, P.M.; Hennen, L.
The authors discuss the problems in the communication of technological risks. They show that - contrary to a current popular belief - acceptance problems are not attributable to information deficits: such problems are caused rather by the fact that risks are perceived differently by the various groups in science, industry, politics and the larger public. Nevertheless, improved information about technology may help to find acceptable compromises and, thus, to prevent social conflicts to erupt over technology and to geopardize the basic political consensus. (orig.) [de
Developing an effective communication strategy about different food hazards depends not only on technical risk assessments (for example related to health or the environment) but must also take into account consumer perceptions and preferences. In addition, consumers make decisions about food choices
Kasperbauer, T. J.; Gjerris, Mickey; Waldemar, Gunhild
Recent highly publicized privacy breaches in healthcare and genomics research have led many to question whether current standards of data protection are adequate. Improvements in de-identification techniques, combined with pervasive data sharing, have increased the likelihood that external parties...... concerns can be incorporated into either a detailed or a simplified method of communicating risks during the consent process....
Wilson, K.N.; Desvousges, W.H.; Smith, K.V.; Payne, J.
Bright lines in environmental risk communication refer to the specific levels at which an environmental risk becomes a serious health threat and action should be taken to mitigate its effects. This study examined the effect of ''bright lines'' in risk communication by emphasizing the radon exposure threshold level of 4 picocuries per liter. Specifically, the authors developed a computer-assisted interview containing bright-line versions of risk information. The bright-line version contained a range of possible radon levels, the corresponding number of estimated lung cancer cases, the relative health risk from radon compared to other health risks, and the EPA guidelines for mitigating levels above 4 picocuries in the home. The non-bright line version was identical to the bright-line version, except it did not include the EPA's mitigation recommendations. Effect measures included respondents' change in perceived risk after reading their materials, intended testing behavior, and advice to their neighbor for a specified radon level either above or below the 4 picocury threshold level. This paper discusses broader policy implications for designing effective risk communication programs
The AAAS Center for Public Engagement (Center) with science builds capacity for scientists to engage public audiences by fostering collaboration among natural or physical scientists, communication researchers, and public engagement practitioners. The recently launched Leshner Leadership Institute empowers cohorts of mid-career scientists to lead public engagement by supporting their networks of scientists, researchers, and practitioners. The Center works closely with social scientists whose research addresses science communication and public engagement with science to ensure that the Communicating Science training program builds on empirical evidence to inform best practices. Researchers ( Besley, Dudo, & Storkdieck 2015) have helped Center staff and an external evaluator develop pan instrument that measures progress towards goals that are suggested by the researcher, including internal efficacy (increasing scientists' communication skills and confidence in their ability to engage with the public) and external efficacy (scientists' confidence in engagement methods). Evaluation results from one year of the Communicating Science program suggest that the model of training yields positive results that support scientists in the area that should lead to greater engagement. This talk will explore the model for training, which provides a context for strategic communication, as well as the practical factors, such as time, access to public engagement practitioners, and technical skill, that seems to contribute to increased willingness to engage with public audiences. The evaluation program results suggest willingness by training participants to engage directly or to take preliminary steps towards engagement. In the evaluation results, 38% of trained scientists reported time as a barrier to engagement; 35% reported concern that engagement would distract from their work as a barrier. AAAS works to improve practitioner-researcher-scientist networks to overcome such barriers.
Today, social considerations are as important as technical ones in siting new nuclear facilities. Siting any industrial facility has become extremely difficult in this era of not in my backyard (NIMBY). Even if NIMBY does not arise locally, well-organized national opposition groups can be counted on to step in to fan the flames, especially when the industrial facility has to do with anything nuclear. It is now generally recognized that the greatest risk of failure for new nuclear facilities is not technical but social. Applying lessons gained from past experience and social science research can help reduce that risk. From these lessons, six principles for public interaction and communication stand out: (1) create goodwill now; (2) involve the community early; (3) establish the need; (4) communicate controls, not risk; (5) avoid jargon; (6) understand your public
Klose, C. D.
The awareness of natural hazards has been up-trending in recent years. In particular, this is true for earthquakes, which increase in frequency and magnitude in regions that normally do not experience seismic activity. In fact, one of the major concerns for many communities and businesses is that humans today seem to cause earthquakes due to large-scale shale gas production, dewatering and flooding of mines and deep geothermal power production. Accordingly, without opposing any of these technologies it should be a priority of earth scientists who are researching natural hazards to communicate earthquake risks. This presentation discusses the challenges that earth scientists are facing to properly communicate earthquake risks, in light of the fact that human-caused earthquakes are an environmental change affecting only some communities and businesses. Communication channels may range from research papers, books and class room lectures to outreach events and programs, popular media events or even social media networks.
The controversies over nuclear power plants, genetic engineering and on great disasters like Eschede are examples of the importance of risk communication. The presented study outlines a communication ''charged by prejudice'' and develops successful behavioural models for companies and their managers [de
Chołda, Piotr; Følstad, Eirik L.; Helvik, Bjarne E.; Kuusela, Pirkko; Naldi, Maurizio; Norros, Ilkka
We promote introduction of risk-awareness in the design and operation of communications networks and services. This means explicit and systematic consideration of uncertainties related to improper behavior of the web of interdependent networks and the resulting consequences for individuals, companies and a society as a whole. Central activities are the recognition of events challenging dependability together with the assessment of their probabilities and impacts. While recognizing the complex technical, business and societal issues, we employ an overall risk framing approach containing risk assessment, response and monitoring. Our paradigm gathers topics that are currently dispersed in various fields of network activities. We review the current state of risk-related activities in networks, identify deficiencies and challenges, and suggest techniques, procedures, and metrics towards higher risk-awareness.
Lu, Hang; Schuldt, Jonathon P
Effectively communicating the risks associated with emerging zoonotic diseases remains an important challenge. Drawing on research into the psychological effects of metaphoric framing, we explore the conditions under which exposure to the "nation as a body" metaphor influences perceived risk susceptibility, behavioral intentions, and policy support in the context of Zika virus. In a between-subjects experiment, 354 U.S. adults were randomly assigned to one of four experimental conditions as part of a 2 (severity message: high vs. low) × 2 (U.S. framing: metaphoric vs. literal) design. Results revealed an interaction effect such that metaphoric (vs. literal) framing increased perceived risk susceptibility in the high-severity condition only. Further analyses revealed that perceived risk susceptibility and negative affect mediated the path between the two-way interaction and policy support and behavioral intentions regarding Zika prevention. Overall, these findings complement prior work on the influence of metaphoric framing on risk perceptions, while offering practical insights for risk communicators seeking to communicate about Zika and other zoonotic diseases. © 2018 Society for Risk Analysis.
Pluess, Ch.; Montanarini, M.; Bernauer, M.
Full text of publication follows: several European countries require a risk analysis for the production, storage or transport a dangerous goods. This requirement imposes considerable administrative effort for some sectors of the industry. In order to minimize the effort of such studies, a generic risk analysis for an industrial sector proved to help. Standardised procedures can consequently be derived for efficient performance of the risk investigations. This procedure was successfully established in Switzerland for natural gas transmission lines and fossil fuel storage plants. The development process of the generic risk analysis involved an intense discussion between industry and authorities about methodology of assessment and the criteria of acceptance. This process finally led to scientific consistent modelling tools for risk analysis and to an improved communication from the industry to the authorities and the public. As a recent example, the Holland-Italy natural gas transmission pipeline is demonstrated, where this method was successfully employed. Although this pipeline traverses densely populated areas in Switzerland, using this established communication method, the risk problems could be solved without delaying the planning process. (authors)
...] Risk Communication Advisory Committee; Notice of Meeting AGENCY: Food and Drug Administration, HHS... Communication Advisory Committee. General Function of the Committee: To provide advice and recommendations to... discuss implications, for strategic communication, of recent theoretical developments on information use...
The perception of risks for environment and health deriving from globalization processes and an uncontrolled use of modern technologies is growing everywhere. The greater the capacity of controlling living conditions, the larger is the possibility of misusing this power. In environmental and occupational health research we tend to reduce the complexity of the observed phenomena in order to facilitate conclusions. In social and political sciences complexity is an essential element of the context, which needs to be continuously considered. The Precautionary Principle is a tool for facing complexity and uncertainty in health risk management. This paper is aimed at demonstrating that this is not only a problem of technical risk assessment. Great attention should also be paid to improve risk communication. Communication between the stakeholders (experts, decision makers, political and social leaders, media, groups of interest and people involved) is possibly the best condition to be successful in health risk management. Nevertheless, this process usually runs up against severe obstacles. These are not only caused by existing conflicts of interest. Differences in values, languages, perceptions, resources to have access to information, and to express one's own point of view are other key aspects.
Dawson, S.; Sklar, M.
This paper explains the goals and challenges of NASA's risk communication efforts and how the Aerospace Systems Engineering Process (ASEP) was used to map the risk communication strategy used at the Jet Propulsion Laboratory to achieve these goals.
This paper provides an overview of the methodology used in a probabilistic transportation risk assessment conducted to assess the probabilities and consequences of inadvertent dispersal of radioactive materials arising from severe transportation accidents. The model was developed for the Defense Program Transportation Risk Assessment (DPTRA) study. The analysis incorporates several enhancements relative to previous risk assessments of hazardous materials transportation including newly-developed statistics on the frequencies and severities of tractor semitrailer accidents and detailed route characterization using the 1990 Census data
Fitzpatrick-Lewis, Donna; Yost, Jennifer; Ciliska, Donna; Krishnaratne, Shari
Using the most effective methods and techniques for communicating risk to the public is critical. Understanding the impact that different types of risk communication have played in real and perceived public health risks can provide information about how messages, policies and programs can and should be communicated in order to be most effective. The purpose of this systematic review is to identify the effectiveness of communication strategies and factors that impact communication uptake related to environmental health risks. A systematic review of English articles using multiple databases with appropriate search terms. Data sources also included grey literature. Key organization websites and key journals were hand searched for relevant articles. Consultation with experts took place to locate any additional references.Articles had to meet relevance criteria for study design [randomized controlled trials, clinical controlled trials, cohort analytic, cohort, any pre-post, interrupted time series, mixed methods or any qualitative studies), participants (those in community-living, non-clinical populations), interventions (including, but not limited to, any community-based methods or tools such as Internet, telephone, media-based interventions or any combination thereof), and outcomes (reported measurable outcomes such as awareness, knowledge or attitudinal or behavioural change). Articles were assessed for quality and data was extracted using standardized tools by two independent reviewers. Articles were given an overall assessment of strong, moderate or weak quality. There were no strong or moderate studies. Meta-analysis was not appropriate to the data. Data for 24 articles were analyzed and reported in a narrative format. The findings suggest that a multi-media approach is more effective than any single media approach. Similarly, printed material that offers a combination of information types (i.e., text and diagrams) is a more effective than just a single type, such
Full Text Available Abstract Background Using the most effective methods and techniques for communicating risk to the public is critical. Understanding the impact that different types of risk communication have played in real and perceived public health risks can provide information about how messages, policies and programs can and should be communicated in order to be most effective. The purpose of this systematic review is to identify the effectiveness of communication strategies and factors that impact communication uptake related to environmental health risks. Methods A systematic review of English articles using multiple databases with appropriate search terms. Data sources also included grey literature. Key organization websites and key journals were hand searched for relevant articles. Consultation with experts took place to locate any additional references. Articles had to meet relevance criteria for study design [randomized controlled trials, clinical controlled trials, cohort analytic, cohort, any pre-post, interrupted time series, mixed methods or any qualitative studies, participants (those in community-living, non-clinical populations, interventions (including, but not limited to, any community-based methods or tools such as Internet, telephone, media-based interventions or any combination thereof, and outcomes (reported measurable outcomes such as awareness, knowledge or attitudinal or behavioural change. Articles were assessed for quality and data was extracted using standardized tools by two independent reviewers. Articles were given an overall assessment of strong, moderate or weak quality. Results There were no strong or moderate studies. Meta-analysis was not appropriate to the data. Data for 24 articles were analyzed and reported in a narrative format. The findings suggest that a multi-media approach is more effective than any single media approach. Similarly, printed material that offers a combination of information types (i.e., text and
Charles K. McMahon
Abstract.It has become apparent to many risk experts that without good communication, risk assessment and risk management efforts may be largely in vain. For the public, perception is reality when it comes to the interpretation of risk information and the shaping of regulatory policy. The findings of several- risk communication experts are reviewed...
Risk Communication in Action: The Tools of Message Mapping, is a workbook designed to guide risk communicators in crisis situations. The first part of this workbook will review general guidelines for risk communication. The second part will focus on one of the most robust tools o...
Full Text Available One of the aims of this paper is to present a new programming paradigm based on the new paradigms intensively used in IT industry. Implementation of these techniques can improve the quality of code through modularization, not only in terms of entities used by a program, but also in terms of states in which they pass. Another aspect followed in this paper takes into account that in the development of software applications, the transition from the design to the source code is a very expensive step in terms of effort and time spent. Diagrams can hide very important details for simplicity of understanding, which can lead to incorrect or incomplete implementations. To improve this process communicative automaton based programming comes with an intermediate step. We will see how it goes after creating modeling diagrams to communicative automata and then to writing code for each of them. We show how the transition from one step to another is much easier and intuitive.
The maturation of the field of risk communication has resulted in several manuals, a National Research Council review, a Society for Risk Analysis subgroup, and critics. Critics Pieter-Jan Stalen and Rob Coppock, and Harry Otway and Brian Wynne, have pointed out that much risk communication is impractical or paradoxical. In this letter, the author supports many of the criticisms of these critics, but also discusses errors and omissions in their viewpoints that he feels will inhibit progress in effective risk communication. Topics discussed are motivations for risk communication, the practicality of advice, the audience for risk communication, credibility, and whose interests are best served by risk communication. The purpose of this essay is therefore to spur further debate on the issue of risk communication. 13 refs
G. V. Celano
Full Text Available Toxoplasmosis, parasitic pathology supported by Toxoplasma gondii, is a typical example of multi-issue and inter-disciplinary on which, with equal intensity, converge the interests of various branches of human and veterinary medicine. The aim of research was the assessment of risk communication to pregnant women by doctors gynecologists involved in ASL’s territorial about toxoplasmosis, which can have serious effects on pregnancy and the unborn child. The results acquired during the investigation showed the need to develop and implement appropriate information campaigns and proper nutrition education.
Health effects and risks of radiation and radionuclides are being misunderstood by many members of general public. Many peoples have fear and anxieties for radiation. So far, the health effects from radiation at low dose and low dose rate have not been cleared on biological aspects. Then, we have quantitatively estimated health risks of low-dose radiation on the basis of linear dose response relationship without threshold from the viewpoints of radiation protection by using both epidemiological data, such as atomic bomb survivors, and some models and assumptions. It is important for researchers and relevant persons in radiation protection to understand the process of risk estimation of radiation and to communicate an exact knowledge of radiation risks of the public members. (author)
Full Text Available Despite vigorous research on risk communication, little is known about the social forces that drive these choices. Erev, Wallsten, and Neal (1991 showed that forecasters learn to select verbal or numerical probability estimates as a function of which mode yields on average the larger group payoffs. We extend the result by investigating the effect of group size on the speed with which forecasters converge on the better communication mode. On the basis of social facilitation theory we hypothesized that small groups induce less arousal and anxiety among their members than do large groups when performing new tasks, and therefore that forecasters in small groups will learn the better communication mode more quickly. This result obtained in Experiment 1, which compared groups of size 3 to groups of size 5 or 6. To test whether social loafing rather than social facilitation was mediating the effects, Experiment 2 compared social to personal feedback holding group size constant at 3 members. Learning was faster in the personal feedback condition, suggesting that social facilitation rather than loafing underlay the results.
Banach, William J.
Suggests that school systems "audit" their communication system to assess their communication needs. Provides two tests that audit a school system's environment and its community. The test results indicate whether the system's communication program should emphasize formal or informal communication methods. (RW)
O'Connor, R.E.; Bord, R.J.
This paper assesses the impact of different modes of communicating information about risks that are cumulative, uncertain, and long-term (CULT). Do communications that emphasize potential ecological problems have a different impact from messages that discuss health concerns? Is a more emotional style more effective than a traditional standard approach? CULT risks, including those commonly associated with high-level radioactive waste, pose particular problems for risk communicators. nevertheless, the research shows that relatively simple risk communications can effectively lower risk estimates and reduce fears of negative consequences from CULT risks
Worldwide, natural hazard risks, and especially flood risk, are increasing dramatically as populations grow, infrastructure deteriorates, and climate change worsens. Street level modeling technologies may help decision makers and the general public understand risk and explore options for building resilience. But there are challenges in linking powerful visualization technologies to people in ways that they trust, support and can use. Technology adoption depends on a host of social and psychological factors—for example, how have past experiences shaped perceptions? Where do people currently turn for information? Who do they trust? Who do they see as responsible for implementing response and resilience measures? What do people think about climate change and sea level rise? What are the values that will motivate them to act? The answers vary from place to place and group to group. Visualization technologies that are responsive to this type of information may be most effective. Through household level survey data collected at sites in California and Mexico, we identify factors that may help in designing effective flood risk communication tools.
...] Risk Communication Advisory Committee; Notice of Meeting AGENCY: Food and Drug Administration, HHS... Communication Advisory Committee. General Function of the Committee: To provide advice and recommendations to... 1. Contact Person: Lee L. Zwanziger, Risk Communication Staff, Food and Drug Administration, 10903...
...] Risk Communication Advisory Committee; Notice of Meeting AGENCY: Food and Drug Administration, HHS... Communication Advisory Committee. General Function of the Committee: To provide advice and recommendations to... Person: Lee L. Zwanziger, Risk Communication Staff, Office of Planning, Food and Drug Administration...
...] Risk Communication Advisory Committee; Notice of Meeting AGENCY: Food and Drug Administration, HHS... Communication Advisory Committee. General Function of the Committee: To provide advice and recommendations to... relevant to improving risk communication at FDA, and discuss applications or gaps for strategic planning of...
...] Risk Communication Advisory Committee; Amendment of Notice AGENCY: Food and Drug Administration, HHS... meeting of the Risk Communication Advisory Committee. This meeting was announced in the Federal Register... Communication Advisory Committee would be held on November 8 and 9, 2010. On page 57280, in the first column...
...] Risk Communication Advisory Committee; Notice of Meeting AGENCY: Food and Drug Administration, HHS... Communication Advisory Committee. General Function of the Committee: To provide advice and recommendations to... and former members of the Risk Communication Advisory Committee. FDA intends to make background...
van der Pligt, J.; Midden, C.H.J.
Discusses the impact that the nuclear reactor accident at Chernobyl has had on risk management and risk communication in relation to risk perception; decisions and coping with uncertainty; and public opinion, personal attitudes, and public policy.
Bushong, S.C.; Archer, B.R.
This article points out the lack of knowledge by the general public and medical profession concerning the true risks of radiation exposure. The author describes an educational program which can be implemented at the local level to overcome this deficiency. The public must understand the enormous extent of benefit derived from radiation applications in our society
As droughts continue to impact businesses and communities throughout the United States, there needs to be a greater emphasis on drought communication through interdisciplinary approaches, risk communication, and digital platforms. The purpose of this research is to provide an overview of the current literature on communicating drought and suggests areas for further improvement. Specifically, this research focuses on communicating drought through social media platforms such as Facebook, Twitter, and Instagram. It also focuses on the conglomeration of theoretical frameworks within the realm of risk communication, to provide a strong foundation towards future drought communication. This research proposal provides a critical step to advocate for paradigmatic shifts within natural hazard communication.
.... PHMSA-2013-0124, Notice No. 13-7] Paperless Hazard Communications Pilot Program AGENCY: Pipeline and...: PHMSA invites volunteers for a pilot program to evaluate the effectiveness of paperless hazard communications systems and comments on an information collection activity associated with the pilot program...
M.Com. (Business Management) The outcome of the study was to explore the use of neuro linguistic programming as a communication tool that enhances communication in the workplace, and the results revealed that NLP business communications differ from the usual workplace communications. They involve communications that identify explicit and achievable outcomes, use sensory awareness to notice responses and flexibly alter behaviour to achieve outcomes. Participants were noticing and discoverin...
Alderman, C. Wayne; Thompson, James H.
This article focuses on audit risk by examining it in terms of its components: inherent risk, control risk, and detection risk. Discusses applying audit risk, a definition of audit risk, and components of audit risk. (CT)
Orr, Paula; Forrest, Steven; Brooks, Katya; Twigger-Ross, Clare
This literature review summarises the state of knowledge on communicating the risk of flooding to the public as of January 2014. The review considers how different audiences respond to risk communication and the factors which influence that response. The current systems and techniques for flood risk
... DEPARTMENT OF THE TREASURY Terrorism Risk Insurance Program; Program Loss Reporting AGENCY: Departmental Offices, Terrorism Risk Insurance Program Office, Treasury. ACTION: Notice and request for... 1995, Public Law 104-13 (44 U.S.C. 3506(c)(2)(A)). Currently, the Terrorism Risk Insurance Program...
Reynolds, Barbara; W Seeger, Matthew
This article describes a model of communication known as crisis and emergency risk communication (CERC). The model is outlined as a merger of many traditional notions of health and risk communication with work in crisis and disaster communication. The specific kinds of communication activities that should be called for at various stages of disaster or crisis development are outlined. Although crises are by definition uncertain, equivocal, and often chaotic situations, the CERC model is presented as a tool health communicators can use to help manage these complex events.
Sodium monofluoroacetate (1080) is a vertebrate pesticide widely used for possum control in New Zealand. Fluoroacetate is also a toxic component of poisonous plants found in Australia, South Africa, South America, and India. Because of its importance and effectiveness in pest control and the highly toxic nature of this compound, its acute sub-lethal and target organ toxicity have been extensively studied. In relation to its use as a pesticide its environmental fate, persistence, non-target impacts and general toxicology have been and continue to be extensively studied. Toxic baits must be prepared and used with extreme care, otherwise humans, livestock, and non-target wildlife will be put at risk. The high risk of secondary poisoning of dogs is a cause for concern. 1080 acts by interfering with cellular energy production. Possums die from heart failure, usually within 6-18 h of eating baits. Long-term exposure to sub-lethal doses can have harmful effects and strict safety precautions are enforced to protect contractors and workers in the bait manufacturing industry. Considerable care is taken when using 1080 to ensure that the risks of using it are outweighed by the ecological benefits achieved from its use. When its use is controversial, risk communicators must take care not to trivialise the toxicity of the compound. The benefits of 1080 use in conservation, pest control, and disease control should be weighed up alongside the risks of using 1080 and other techniques for pest control
Schapira, Marilyn M; Nattinger, Ann B; McAuliffe, Timothy L
Graphic displays can enhance quantitative risk communication. However, empiric data regarding the effect of graphic format on risk perception is lacking. We evaluate the effect of graphic format elements on perceptions of risk magnitude and perceived truth of data. Preferences for format also were assessed. Participants (254 female primary care patients) viewed a series of hypothetical risk communications regarding the lifetime risk of breast cancer. Identical numeric risk information was presented using different graphic formats. Risk was perceived to be of lower magnitude when communicated with a bar graph as compared with a pictorial display (p graphic format used to convey quantitative risk information effects key domains of risk perception. One must be cognizant of these effects when designing risk communication strategies.
Climate change is an increasingly salient issue for societies and policy-makers worldwide. It now raises fundamental interdisciplinary issues of risk and uncertainty analysis and communication. The growing scientific consensus over the anthropogenic causes of climate change appears to sit at odds with the increasing use of risk discourses in policy: for example, to aid in climate adaptation decision making. All of this points to a need for a fundamental revision of our conceptualization of what it is to do climate risk communication. This Special Collection comprises seven papers stimulated by a workshop on "Climate Risk Perceptions and Communication" held at Cumberland Lodge Windsor in 2010. Topics addressed include climate uncertainties, images and the media, communication and public engagement, uncertainty transfer in climate communication, the role of emotions, localization of hazard impacts, and longitudinal analyses of climate perceptions. Climate change risk perceptions and communication work is critical for future climate policy and decisions. © 2012 Society for Risk Analysis.
Goes, Alexandre Gromann de Araujo
This work deals with the fundamental concepts of risk and safety related to nuclear power generation. In the first chapter, a general evaluation of the various systems for energy generation and their environmental impacts is made. Some definitions for safety and risk are suggested, based on the already existing regulatory processes and also on the current tendencies of risk management. Aspects regarding the safety culture are commented. The International Nuclear Event Scale (INES), a coherent and clear mechanism of communication between nuclear specialists and the general public, is analyzed. The second chapter examines the thermonuclear generation program in Brazil and the role of the National Nuclear Energy Commission. The third chapter presents national and international scenarios in terms of safety and risks, available policies and the main obstacles for future development of nuclear energy and nuclear engineering, and strategies are proposed. In the last chapter, comments about possible trends and recommendations related to practical risk management procedures, taking into account rational criteria for resources distribution and risk reduction are made, envisaging a closer integration between nuclear specialists and the society as a whole, thus decreasing the conflicts in a democratic decision-making process
The author has made efforts to establish risk communication in the nuclear industry since the JCO criticality accident. Some people understood the importance and the usefulness of risk communication both for local residents and their own business. Others, however, thought it troublesome, costly, and useless for their organization and nuclear safety. I think, unfortunately, experiences after the Fukushima accident force them to hesitate at communicating risks with the public more and more. I will discuss why and how risk communication of nuclear technology is difficult. (author)
Yang Bo; Wang Erqi; Peng Xianxun
This paper described the definition and the objective of risk communication and the development of the risk communication research. It stated that how to establish a trustworthy relationship with public and the 8 aspects that should be done for keeping the relationship. With the analysis of the cognition and the influencing of the nuclear and radiation risk, this article figured out the factors which could influence the cognition of public on nuclear and radiation risk. Moreover, it explained the principles for enhancing the efficiency of the risk communication and the specific works in each phase of the risk communication. Finally, the suggestions for the development of the risk communication of the nuclear and radiation in China had been provided. (authors)
This report recommends a five-year program of research, demonstration, and communication to improve the effectiveness of marketing practice in the U.S. transit industry. The program is oriented toward the development of improved market research tools...
Spivey, G H
Health risk communication is discussed in respect to four principles of biomedical ethics: (1) autonomy, the need to protect confidentiality and provide decision-making information; (2) beneficence, an obligation to inform and to develop trust; (3) non-maleficence, not covering up study findings, not over- or underinterpreting data; and (4) justice, helping place risk in proper perspective. The epidemiologist's role in risk communication includes responsible interpretation of data, balanced and non-judgemental risk communication and careful attention to the biologic and population significance of study findings. Potential problem areas for epidemiologists which are discussed include deciding when risk is significant, working for an agency which does not want a communication to take place and the occasional need to violate confidentiality for overriding societal goals. The paper concludes with an example risk communication which illustrates some of the principles covered in the paper.
Previous chapters of this review have dealt with the key considerations related to the application of biotechnology in veterinary science and animal production. This article explores the theory and practice of risk communication and sets out the basic principles for good risk communication when dealing with new technologies, uncertainty, and cautious and sceptical consumers. After failure to communicate with consumers and stakeholders about the risk to human health from bovine spongiform encephalopathy (BSE) in the 1990s, Government Agencies in the United Kingdom have made significant improvements in risk communication. The official inquiry that followed the BSE crisis concluded that a policy of openness was the correct approach, and this article emphasises the importance of consultation, consistency and transparency. There are, however, many different factors that affect public perception of risk (religious, political, social, cultural, etc.) and developing effective risk communication strategies must take all of these complex issues into consideration.
Past nuclear accidents highlight communication as one of the most important challenges in emergency management. In the early phase, communication increases awareness and understanding of protective actions and improves the population response. In the medium and long term, risk communication can facilitate the remediation process and the return to normal life. Mass media play a central role in risk communication. The recent nuclear accident in Japan, as expected, induced massive media coverage. Media were employed to communicate with the public during the contamination phase, and they will play the same important role in the clean-up and recovery phases. However, media also have to fulfill the economic aspects of publishing or broadcasting, with the "bad news is good news" slogan that is a well-known phenomenon in journalism. This article addresses the main communication challenges and suggests possible risk communication approaches to adopt in the case of a nuclear accident. Copyright © 2011 SETAC.
Thomas, Craig W; Vanderford, Marsha L; Crouse Quinn, Sandra
Evaluating emergency risk communications is fraught with challenges since communication can be approached from both a systemic and programmatic level. Therefore, one must consider stakeholders' perspectives, effectiveness issues, standards of evidence and utility, and channels of influence (e.g., mass media and law enforcement). Evaluation issues related to timing, evaluation questions, methods, measures, and accountability are raised in this dialogue with emergency risk communication specialists. Besides the usual evaluation competencies, evaluators in this area need to understand and work collaboratively with stakeholders and be attuned to the dynamic contextual nature of emergency risk communications. Sample resources and measures are provided here to aid in this emerging and exciting field of evaluation.
There is consensus that a communications component is crucial to the success of iron supplementation and fortification programs. However, in many instances, we have not applied what we know about successful advocacy and program communications to iron programs. Communication must play a larger and more central role in iron programs to overcome several common shortcomings and allow the use of new commitments and investments in iron programming to optimum advantage. One shortcoming is that iron program communication has been driven primarily by the supply side of the supply-demand continuum. That is, technical information has been given without thought for what people want to know or do. To overcome this, the communication component, which should be responsive to the consumer perspective, must be considered at program inception, not enlisted late in the program cycle as a remedy when interventions fail to reach their targets. Another shortcoming is the lack of program focus on behavior. Because the "technology" of iron, a supplement, or fortified or specific local food must be combined with appropriate consumer behavior, it is not enough to promote the technology. The appropriate use of technology must be ensured, and this requires precise and strategically crafted communications. A small number of projects from countries as diverse as Indonesia, Egypt, Nicaragua and Peru offer examples of successful communications efforts and strategies for adaptation by other countries.
Robert, B.; Cloutier, I. [Ecole Polytechnique, Montreal, PQ (Canada). Dept. de Mathematiques et de Genie Industriel; Sabourin, J.P. [Ville de Quebec, Quebec, PQ (Canada)
Risk management related to floods and dam failures requires input from a variety of stakeholders from both the private and the public sector. This paper provided details of a risk management communication strategy based on a consequence approach that established work sequence modes to achieve a multidisciplinary consensus of opinion. The communication of risk was considered as a bilateral exchange of information between concerned parties, who were divided into 2 spheres: (1) a public sphere which included interest groups, government agencies, individuals and the media; and (2) a technical sphere comprised of industry members, scientific experts, and government agencies. Divided between the 2 spheres, government agencies play a distinct role in both the communication and understanding of risk. In Quebec, municipal agencies are required to identify risk and develop plans that ensure public safety. Risk management plans developed by industry members are a valuable source of information for municipal authorities, who can identify vulnerabilities in their own risk communication strategies. In addition, members of the public play an important role in eliciting further risk communications to improve areas of vulnerability. Interest groups can demand further analyses from impartial sources on sensitive issues. Conflicting results offer a plurality of opinions that must be considered to obtain a consensus in risk assessment, which is the ultimate aim of all risk analyses and communications strategies. It was concluded that risk communication strategies benefit from the engagement of a variety of often conflicting views. 8 refs., 3 figs.
Bakker, M.H.; Kerstholt, J.H.; Giebels, E.
This study aimed to gain insight into the (combined) effects of risk and crisis communication on adequate behaviour during a crisis situation. In addition, it adds to the existing literature by examining the effects of risk and crisis communication on psychological factors that are involved in
Bakker, Marije; Kerstholt, Johanna Helena; Giebels, Ellen
This study aimed to gain insight into the (combined) effects of risk and crisis communication on adequate behaviour during a crisis situation. In addition, it adds to the existing literature by examining the effects of risk and crisis communication on psychological factors that are involved in
Dijk, van H.; Houghton, J.R.; Kleef, van E.; Lans, van der I.A.; Rowe, G.; Frewer, L.J.
Recent emphasis within policy circles has been on transparent communication with consumers about food risk management decisions and practices. As a consequence, it is important to develop best practice regarding communication with the public about how food risks are managed. In the current study,
... awareness and understanding of the key risk messages, as well as whether the communications are having the... DEPARTMENT OF HEALTH AND HUMAN SERVICES Food and Drug Administration [Docket No. FDA-2013-N-0001] Risk Communications Advisory Committee; Notice of Meeting AGENCY: Food and Drug Administration, HHS...
Meijnders, A.L.; Midden, C.J.H.; Wilke, H.A.M.
This article describes how the effectiveness of risk communication is determined by the interaction between emotional and informative elements. An experiment is described that examined the role of negative emotion in communication about CO2 risks. This experiment was based on the elaboration
Hardy, Terry L.
A number of inventors and entrepreneurs are currently attempting to develop and commercially operate reusable launch vehicles to carry voluntary participants into space. The operation of these launch vehicles, however, produces safety risks to the crew, to the space flight participants, and to the uninvolved public. Risk communication therefore becomes increasingly important to assure that those involved in the flight understand the risk and that those who are not directly involved understand the personal impact of RLV operations on their lives. Those involved in the launch vehicle flight may perceive risk differently from those non-participants, and these differences in perception must be understood to effectively communicate this risk. This paper summarizes existing research in risk perception and communication and applies that research to commercial reusable launch vehicle operations. Risk communication is discussed in the context of requirements of United States law for informed consent from any space flight participants on reusable suborbital launch vehicles.
This paper reviews the literature on informing people about radiation risks. The paper focuses on obstacles to public understanding and effective risk communication. The paper concludes with a set of guidelines for communicating information about radiation risks to the public. The paper also includes an appendix that reviews the literature on one of the most important tools for communicating information about radiation risks: risk comparisons
Wood, Michele M; Mileti, Dennis S; Kano, Megumi; Kelley, Melissa M; Regan, Rotrease; Bourque, Linda B
We propose a shift in emphasis when communicating to people when the objective is to motivate household disaster preparedness actions. This shift is to emphasize the communication of preparedness actions (what to do about risk) rather than risk itself. We have called this perspective "communicating actionable risk," and it is grounded in diffusion of innovations and communication theories. A representative sample of households in the nation was analyzed using a path analytic framework. Preparedness information variables (including content, density, and observation), preparedness mediating variables (knowledge, perceived effectiveness, and milling), and preparedness actions taken were modeled. Clear results emerged that provide a strong basis for communicating actionable risk, and for the conclusion both that information observed (seeing preparedness actions that other have taken) and information received (receiving recommendations about what preparedness actions to take) play key, although different, roles in motivating preparedness actions among the people in our nation. © 2011 Society for Risk Analysis.
Wang, Bo; Stanton, Bonita; Deveaux, Lynette; Li, Xiaoming; Koci, Veronica; Lunn, Sonja
Parent involvement in prevention efforts targeting adolescents increases the impact of such programs. However, the majority of risk-reduction intervention programs that are implemented through schools do not include parents, in part because most existing parental interventions require significant time commitment by parents. We designed a brief parent-adolescent sexual risk communication intervention to be delivered with an effective HIV prevention intervention as part of a randomized, controlled trial among 2,564 grade 10 students and their parents in the Bahamas. Mixed effects modeling analysis was conducted to evaluate the effect of the brief parent-adolescent communication intervention using four waves of longitudinal data. Results indicate that a brief parent-adolescent communication intervention is effective in improving parent-adolescent communication on sex-related issues and perceived parental monitoring as well as the youth's condom use skills and self-efficacy. There is a marginal effect on consistent condom use. In addition, there is an apparent dose effect of the brief parent intervention on perceived parent-adolescent sexual risk communication and adolescent outcomes. These findings suggest that adolescent risk reduction interventions should include a brief parent-adolescent communication intervention that should be reinforced by periodic boosters in order to enhance the impact of adolescent HIV prevention programs.
The implementation of a national transportation system for spent nuclear fuel and high-level waste that merits public trust and confidence will require the delivery of consistent, accurate and timely transportation messages; stakeholder and public understanding of the need for, and safety of, shipments; and effective two-way communication to address stakeholder concerns in its decision-making processes. Building the trust and consent of stakeholders and the public is complex and challenging. In order to accomplish this goal, it is imperative to understand how and why members of society develop various perceptions of risks and assessments of benefits with regard to the nuclear energy cycle. Understanding the basis and reasons for the public's beliefs concerning the nuclear energy cycle will allow OCRWM to more effectively address concerns regarding the national transportation program. This paper will examine how a person's gender, sources of information, world-view, culture, emotion, cognition, and other factors affect their beliefs and perceptions of risk. It will also explore the reasons why nuclear energy and nuclear waste are viewed with such a distinctly different attitude than other hazardous materials that pose a comparable or greater hazard. Drawing on research from prominent experts in risk perception and communication methods, this study will conduct a unique investigation into the perspectives of a diverse set of key stakeholders and experts involved in the transportation process. This paper will present several hypotheses on why there are unique challenges involved in communicating about transportation of spent nuclear fuel and other nuclear fuel cycle activities, and also present recommendations for remediating such challenges. (authors)
McComas, Katherine A
Ten years ago, scholars suggested that risk communication was embarking on a new phase that would give increased attention to the social contexts that surround and encroach on public responses to risk information. A decade later, many researchers have answered the call, with several defining studies examining the social and psychological influences on risk communication. This article reviews risk communication research appearing in the published literature since 1996. Among studies, social trust, the social amplification of risk framework, and the affect heuristic figured prominently. Also common were studies examining the influence of risk in the mass media. Among these were content analyses of media coverage of risk, as well as investigations of possible effects resulting from coverage. The use of mental models was a dominant method for developing risk message content. Other studies examined the use of risk comparisons, narratives, and visuals in the production of risk messages. Research also examined how providing information about a risk's severity, social norms, and efficacy influenced communication behaviors and intentions to follow risk reduction measures. Methods for conducting public outreach in health risk communication rounded out the literature.
Lichtenberg, J.; MacLean, D.
This paper analyses the origins of risk communication; why the role of the media is difficult to study; the relationship between media coverage and public opinion; the relationship between media coverage and 'reality'; some dilemmas for journalists; the politics of risk communication. More research needs to be done on this issue. Because of the complexities advances will depend partly on cooperation among risk analysts, communications experts, political theorists and philosophers; in any case, progress is likely to be slow and the research costly. The paper demonstrates: It matters greatly that journalists and the rest of us understand the context and the consequences of press coverage of risk issues. (orig./HSCH)
nuclear radiation from Fukushima" which focus on mis-information and fear mongering. Nuclear power and NTR are powerful resources that can open many doors for future prosperity and capability. With great power comes great responsibility. Radiation and its effects need to be better understood, quantified, and communicated. A human mission to mars has its own risks of deep space radiation and is considered a considerable risk at 400 milli-Sieverts per year in deep space and 245 milli-Sieverts per year on the surface of Mars as measured by the Mars Curiosity mission. Although these quantities of ionizing radiation are within the astronaut career limit, it exceeds the yearly average amounts of ionizing radiation. Astronaut crews have experienced these levels of radiation before, but for durations shorter than a year, and a mission to Mars could possibly be 3 years in length. There is also evidence that people can comfortably handle higher levels of ionizing radiation where the radiation occurs naturally like Ramsar, Iran when people can experience 270 milli-Sieverts per year. A risk posture that the development, test, and flight of an NTR will meet opposition from groups who oppose nuclear energy must be likely and the impact can be sever to the effort. Active risk mitigation must be taken for an NTR full-scale development project. The NTR design must take into account safety for transport and off nominal conditions. Nuclear fuel element must consider containment of fission products and Low Enriched Uranium (LEU) that may meet less opposition should be considered for safety and security reasons. Even though testing was conducted on Rover/NERVA safely and successfully in the 60's with exhaust sent heavenward in to open air, modern testing of NTR must consider full containment and no release of ionizing radiation to the public and must meet the current requirement of no more than 0.1 milli-Sieverts per year to the public. 0.1 milli-Sieverts is equivalent to eating one banana or
Full Text Available Objectives: To explore the application of evidence based risk communication to community messaging about naturally occurring asbestos (NOA. Type of program or service: Risk communication education about NOA. Methods: We apply principles and determinants of risk communication to the topic of NOA. Results: We emphasise the importance of erring on the side of transparency and trust, even when officials may be concerned about inadvertently heightening needless public concern. We offer a range of practical suggestions for how to lower public concern and outrage relating to the issue of NOA when it arises in local contexts. Lessons learnt: Public concern and outrage can be reduced by favouring early and frequent communication, awareness and use of the ‘rule of threes’ in media communication, open acknowledgement of uncertainty, prioritising response to community concern above narrow myth-busting strategies, and supporting community action.
Greenberg, S.; Gauvreau, L.; Hnottavange-Telleen, K.; Finley, R.; Marsteller, S.
The Midwest Geological Sequestration Consortium, Schlumberger Carbon Services, and Archer Daniels Midland has implemented a comprehensive communications plan at the Illinois Basin - Decatur Project (IBDP), a one million metric tonne Carbon Capture and Storage project in Decatur, IL, USA funded by the U.S. Department of Energy's National Energy Technology Laboratory. The IBDP Communication Plan includes consortium information, funding and disclaimer citations, description of target audiences, media communications guidelines, paper and presentations guidelines, site visit information, crisis communication, on-site photography regulations, and other components. The creation, development, and implementation processes for the IBDP Communication Plan (the Plan) are shared in this paper. New communications challenges, such as how to address add-on research requests, data sharing and management, scope increase, and contract agreements have arisen since the Plan was completed in January 2009, resulting in development of new policies and procedures by project management. Integrating communications planning, risk assessment, and project management ensured that consistent, factual information was developed and incorporated into project planning, and constitutes the basis of public communications. Successful integration has allowed the IBDP to benefit from early identification and mitigation of the potential project risks, which allows more time to effectively deal with unknown and unidentified risks that may arise. Project risks and risks associated with public perception can be managed through careful planning and integration of communication strategies into project management and risk mitigation. ?? 2011 Published by Elsevier Ltd.
Humberto César Machado
Full Text Available Abstract: this reflection makes a theoretical analysis on communication in the labor environment of the worker and its social consequences. He analyzes some theoretical precepts that have permeated the social representations and some reflections about it. It discusses the current legislation and makes a theoretical revision regarding the subject, passing through precepts of the language, as well as approaches cognitive values presented in the local and regional work environment and its operational risks, where it discusses the conceptions and the factors that related and articulated with some aspects of this research. The approaches presented in the planning and discussion about the work environment, its risks and the failures in interpersonal communication in the professional activity are analyzed, taking into account the theoretical presuppositions of social cognition in order to attend the approaches focused on the environment, communication and risks at work. In relation to the representations and the theoretical practices of this study, the bibliographic analysis about them makes efforts to conceptualize its closure related to the presented ideas. O Meio Ambiente Laboral, Risco e a Falha na Comunicação Resumo: esta reflexão faz uma análise teórica sobre a comunicação no meio ambiente laborativo do trabalhador e suas consequências sociais. Ele analisa alguns preceitos teóricos que perpassaram pelas representações sociais e algumas reflexões a respeito da mesma. Discute sobre a legislação vigente e faz uma revisão teórica a respeito do tema, perpassando por preceitos da linguagem, bem como aborda valores cognitivos apresentados no ambiente laborativo local, regional e seus riscos operacionais onde discute as concepções e os fatores que relacionaram e articularam junto a algumas vertentes desta investigação. As abordagens apresentadas no planejamento e discussão sobre o ambiente laborativo, seus riscos e as falhas na
Bonner, Carissa; Jansen, Jesse; McKinn, Shannon; Irwig, Les; Doust, Jenny; Glasziou, Paul; McCaffery, Kirsten
Cardiovascular disease (CVD) prevention guidelines encourage assessment of absolute CVD risk - the probability of a CVD event within a fixed time period, based on the most predictive risk factors. However, few General Practitioners (GPs) use absolute CVD risk consistently, and communication difficulties have been identified as a barrier to changing practice. This study aimed to explore GPs' descriptions of their CVD risk communication strategies, including the role of absolute risk. Semi-structured interviews were conducted with a purposive sample of 25 GPs in New South Wales, Australia. Transcribed audio-recordings were thematically coded, using the Framework Analysis method to ensure rigour. GPs used absolute CVD risk within three different communication strategies: 'positive', 'scare tactic', and 'indirect'. A 'positive' strategy, which aimed to reassure and motivate, was used for patients with low risk, determination to change lifestyle, and some concern about CVD risk. Absolute risk was used to show how they could reduce risk. A 'scare tactic' strategy was used for patients with high risk, lack of motivation, and a dismissive attitude. Absolute risk was used to 'scare' them into taking action. An 'indirect' strategy, where CVD risk was not the main focus, was used for patients with low risk but some lifestyle risk factors, high anxiety, high resistance to change, or difficulty understanding probabilities. Non-quantitative absolute risk formats were found to be helpful in these situations. This study demonstrated how GPs use three different communication strategies to address the issue of CVD risk, depending on their perception of patient risk, motivation and anxiety. Absolute risk played a different role within each strategy. Providing GPs with alternative ways of explaining absolute risk, in order to achieve different communication aims, may improve their use of absolute CVD risk assessment in practice.
Katsumura, Soichiro; Kimura, Hiroshi; Furuta, Kazuo; Tanaka, Hiroshi
Risk communication about the high-level radioactive waste (HLW) disposal is necessary for public acceptance of HLW disposal program. Online Risk Communication Assistant Tool (ORCAT) system is developed in order to support risk communication for HLW disposal on World Wide Web. We have been evaluating ORCAT system. After two test operations, we carried out the third test operation from Aug. 29 to Dec. 12, 2005. In the third test operation, 100 participants answered the questionnaires about the attitude change and knowledge. We classified the participants into two groups by the analysis on the number of login a week, and analyzed the change of the amount of subjective and objective knowledge. In the result of analysis on knowledge, the increase of amount of subjective knowledge doesn't always carried the increase of amount of objective knowledge. On the whole we found that the ORCAT system is evaluated useful to the risk communication about the HLW disposal. (author)
The March 11, 2011 cascading disasters of the historic earthquake, unprecedented tsunami, and subsequent radioactive substances release from the Fukushima Daiichi nuclear power plant have shocked the world. But the specter of radiation exposure has complicated the earthquake and tsunami disaster aid activities. Herein is a personal commentary on the current status of the risk communication activities within the disaster populations in Fukushima prefecture. A literature review of the current scientific literature was performed focusing on risk communication within the Fukushima region during the disaster recovery phase. I have limited my commentary to only the 5 most relevant of the publications which focus exclusively on the issue of risk communication and the problems which have generated the urgency to improve risk communication. There were several themes which were consistently identified across the articles and echo some of the personal observations of the many types of responses which victims are now demonstrating: fear, anger, distrust, denial, confusion, uncertainty, ambivalence, and hyperbole stood out regarding their varied responses to the current radiological situation and, regarding the government role in risk communication, corruption and lack of transparency. Two recommendations for helping to address these issues in risk communication are the inclusion of a community intermediary and great use of community engagement in the disaster recovery process. Improved risk communication, perhaps using established guidelines and including both community intermediaries and improved community engagement, may prove useful within the radiation affected populations of Japan. (author)
Nielsen, R.R.; Hutterman, L.L.
Evaluation of program risk is a significant part of any environmental restoration (ER) activity. While significant efforts have been made to assess risk to human health and the environment, program risks outside of CERCLA are handled on a fire drill basis. This paper explains a process that looks at program risk, directs mitigation efforts in the most useful path, and focuses corrective actions to obtain the most benefits from the resources used
Abstract Public perceptions of risk have often been dismissed on the basis of ¿irrationality¿, and have tended to be excluded from policy processes by risk assessors and managers. People¿s responses to different risks are determined by psychological factors. The technical risk estimates
Gutteling, Jan M.
Organizations prepare for crisis communication by designing, implementing, and evaluating procedures, scenarios, and emergency measures. In addition to crisis communication, risk communication is a concern for many organizations as well. Risk communication is viewed as an interactive, multi-actor
Full Text Available In this article, we summarise research that identifies best practice for communicating about hazards where the risk is low but public concern is high. We apply Peter Sandman’s ‘risk = hazard + outrage’ formulation to these risks, and review factors associated with the amplification of risk signals. We discuss the structures that determine the success of risk communication strategies, such as the capacity for early communication to ‘capture’ the dominant representation of risk issues, the importance of communicating uncertainty, and the usefulness of engaging with communities. We argue that, when facing trade-offs in probable outcomes from communication, it is always best to choose strategies that maintain or build trust, even at the cost of initial overreactions. We discuss these features of successful risk communication in relation to a range of specific examples, particularly opposition to community water fluoridation, Ebola, and routine childhood immunisation.
Edwards, Brian; Chakraborty, Sweta
Risk communication is central to the risk management strategy of a pharmaceutical company. Pharmaceutical companies primarily communicate risk through labelling tools such as the Summary of Product Characteristics (SmPC), package insert, patient information leaflet (PIL) and the carton, which are currently regulated based on templates such as those of the EU. Recent research raises concern about how effective the SmPC is alone in communicating risk. There is some evidence that carton design can influence risk comprehension. Processes to check new trade names cannot be confused with existing names is a simple measure to mitigate one form of risk. Given the central role and the vast amount of resource that is consumed, it is surprising there has not been extensive original research to see whether product information such as the SmPC is a good tool for communicating risk. Recently, EU agencies have assessed the communication value of the PIL and revised the template and guidelines. However, no evaluation of user testing has been conducted at European level since the introduction of these new requirements. As regards 'Dear Healthcare Professional Communications', there is inconsistent evidence about their ability to change patient and physician behaviour. There is a dearth of evidence about what sort of communications materials are the most effective under which circumstances. The use of templates restricts the flexibility of companies to adapt their risk messages to their targets. Effective communication requires understanding how different audiences perceive the message and what the fundamental drivers are for altering patient and prescriber behaviour to be safer. This requires careful consideration of the relationship between risk communication, perception and management. However, the focus of a company's risk communication plan is normally on the International Conference on Harmonisation (ICH) regions and their regulations. Although the same regulatory tools are
VanDalsem, William R.
The Computing, Information and Communications Technology (CICT) Program's goal is to enable NASA's Scientific Research, Space Exploration, and Aerospace Technology Missions with greater mission assurance, for less cost, with increased science return through the development and use of advanced computing, information and communication technologies
Елена Вадимовна Журавлёва
Full Text Available The efficiency of pedagogical program means is considered through the correctness of a communication and information environment organization. The totality of pedagogical conditions is adduced; the communication and information environment answers these conditions. The main directions (didactic, psychological, ergonomic of analysis are determined and the methods choice for their diagnostics is grounded.
Torres, Cresencio; Katz, Judy H.
Students and teachers experience the world primarily through visual, kinesthetic, or auditory representational systems. If teachers are aware of their own favored system and those of their students, classroom communication will improve. Neurolinguistic programing can help teachers become more effective communicators. (PP)
Whitaker, D J; Miller, K S; May, D C; Levin, M L
Teenagers' communication with their partners about sex and their use of condoms may be influenced by the discussions teenagers have with their parents about sex. However, little is known about the process of parent-teenager communication on this topic. Understanding both what parents discuss with their children and how they discuss it may lead to a greater understanding of teenagers' sexual behavior. Interviews were conducted with 372 sexually active black and Hispanic youth aged 14-17 from Alabama, New York and Puerto Rico. Regression analyses were used to examine parent-teenager discussions about sexuality and about sexual risk, and parental communication skills as predictors of teenagers' discussions about sexual risk with a partner and teenagers' condom use. Parent-teenager discussions about sexuality and sexual risk were associated with an increased likelihood of teenager-partner discussions about sexual risk and of teenagers' condom use, but only if parents were open, skilled and comfortable in having those discussions. Teenagers' communication with their partner about sexual risk also was associated with greater condom use, but the relationship between parent-teenager communication and teenagers' condom use was independent of this association. The influence on teenagers of parent-teenager discussions about sexuality and sexual risk depends on both what parents say and how they say it. Programs that foster parent-teenager communication about sexuality and sexual risk must emphasize both of these aspects.
Neuner-Jehle, Stefan; Senn, Oliver; Wegwarth, Odette; Rosemann, Thomas; Steurer, Johann
Patients understand information about risk better if it is communicated in numerical or visual formats (e.g. graphs) compared to verbal qualifiers only. How frequently different communication formats are used in clinical primary care settings is unknown. We collected socioeconomic and patient understanding data using questionnaires and audio-recorded consultations about cardiovascular disease risk. The frequencies of the communication formats were calculated and multivariate regression analysis of associations between communication formats, patient and general practitioner characteristics, and patient subjective understanding was performed. In 73% of 70 consultations, verbal qualifiers were used exclusively to communicate cardiovascular risk, compared to numerical (11%) and visual (16%) formats. Female GPs and female patient's gender were significantly associated with a higher use of verbal formats compared to visual formats (p=0.001 and p=0.039, respectively). Patient subjective understanding was significantly higher in visual counseling compared to verbal counseling (p=0.001). Verbal qualifiers are the most often used communication format, though recommendations favor numerical and visual formats, with visual formats resulting in better understanding than others. Also, gender is associated with the choice of communication format. Barriers against numerical and visual communication formats among GPs and patients should be studied, including gender aspects. Adequate risk communication should be integrated into physicians' education.
Full Text Available Abstract Background Patients understand information about risk better if it is communicated in numerical or visual formats (e.g. graphs compared to verbal qualifiers only. How frequently different communication formats are used in clinical primary care settings is unknown. Methods We collected socioeconomic and patient understanding data using questionnaires and audio-recorded consultations about cardiovascular disease risk. The frequencies of the communication formats were calculated and multivariate regression analysis of associations between communication formats, patient and general practitioner characteristics, and patient subjective understanding was performed. Results In 73% of 70 consultations, verbal qualifiers were used exclusively to communicate cardiovascular risk, compared to numerical (11% and visual (16% formats. Female GPs and female patient's gender were significantly associated with a higher use of verbal formats compared to visual formats (p = 0.001 and p = 0.039, respectively. Patient subjective understanding was significantly higher in visual counseling compared to verbal counseling (p = 0.001. Conclusions Verbal qualifiers are the most often used communication format, though recommendations favor numerical and visual formats, with visual formats resulting in better understanding than others. Also, gender is associated with the choice of communication format. Barriers against numerical and visual communication formats among GPs and patients should be studied, including gender aspects. Adequate risk communication should be integrated into physicians' education.
Butz, Arlene M.; Walker, Jennifer; Land, Cassia Lewis; Vibbert, Carrie; Winkelstein, Marilyn
Few child asthma studies address the specific content and techniques needed to enhance child communication during asthma preventive care visits. This study examined the content of child and parent communications regarding their asthma management during a medical encounter with their primary care provider (PCP). The majority of parents and children required prompting to communicate symptom information to the PCP during the clinic visit. Some high-risk families may require an asthma advocate to...
Buchecker, M.; Maidl, E.
In the last decade, in most of the European countries risk maps on natural hazards have been elaborated but there is so far little experience how to efficiently communicate these maps to the public. Recently, the public authorities of Zurich informed the owners of buildings located within the hazard zone on urban flood risks The owners received official letters containing information on potential danger, the probability of flood events, constructional safety measures, and guidelines for appropriate actions in case of an immediate flood. In the cover letter they were also encouraged to achieve more detailed information about the particular risks for their building using an online accessible risk map within a geographic information system (GIS). This risk communication campaign was based on the expectation that informing citizens increases their risk awareness and that citizens aware of risks are more likely to undertake actions to protect themselves and their property. There is, however, little empirical evidence that these expected outcomes can be achieved by written forms of risk communication. With this project we aim to find out to which degree a campaign of written risk communication can shape land owners risk perception and risk behaviour, and which other factors (e.g. trust in authorities, risk, risk zone category of the building) contributed to these outcomes... In collaboration with public authorities we conducted a survey among 1500 owners of buildings in the hazard zones in Zurich (50 % in blue zone, 50 % in yellow and yellow-white zone), that is 14% of all persons who were addressed by the authorities of the city. The standardized questionnaire comprises in particular items measuring respondents' evaluation of the virtual and physical information material, the time they spent for studying the information material, the dimensions of their risk perception, their acceptability of risks and their preparedness to implement constructional and other safety
Zarb, Mark; Hughes, Janet
Pair programming is a software development technique with many cited benefits in learning and teaching. However, it is reported that novice programmers find several barriers to pairing up, typically due to the added communication that is required of this approach. This paper will present a literature review discussing the issue of communication,…
... under the Copyright, Designs and Patents Act, 1988, to be identiﬁed as the author of this work. British Library Cataloguing in Publication Data Communicating health risks to the public : a global perspective 1. Health risk communication I. Hillier, Dawn, 1950- 614.4'4 ISBN-13: 978-0-566-08672-4 ISBN-10: 0 566 08672 7 Library of Congress Cataloging-in-Publ...
Meijnders, A L; Midden, C J; Wilke, H A
This article describes how the effectiveness of risk communication is determined by the interaction between emotional and informative elements. An experiment is described that examined the role of negative emotion in communication about CO2 risks. This experiment was based on the elaboration likelihood model and the related heuristic systematic model of attitude formation. The results indicated that inducing fear of CO2 risks leads to systematic processing of information about energy conservation as a risk-reducing strategy. In turn, this results in more favorable attitudes toward energy conservation if strong arguments are provided. Individual differences in concern seem to have similar effects.
Becker, Steven M
It is now widely recognized that effective communication is a crucial element in radiological/nuclear terrorism preparedness. Whereas in the past, communication and information issues were sometimes viewed as secondary in comparison with technical concerns, today the need to improve risk communication, public information, and emergency messaging is seen as a high priority. The process of improving radiological/nuclear terrorism risk communication can be conceptualized as occurring in four overlapping phases. The first phase involves the recognition that communication and information issues will be pivotal in shaping how a radiological/nuclear terrorism incident unfolds and in determining its outcome. This recognition has helped shape the second phase, in which various research initiatives have been undertaken to provide an empirical basis for improved communication. In the third and most recent phase, government agencies, professional organizations and others have worked to translate research findings into better messages and informational materials. Like the first and second phases, the third phase is still unfolding. The fourth phase in risk communication for radiological/nuclear terrorism-a mature phase-is only now just beginning. Central to this phase is a developing understanding that for radiological/nuclear terrorism risk communication to be fully effective, it must go beyond crafting better messages and materials (as essential as that may be). This emerging fourth phase seeks to anchor radiological/nuclear communication in a broader approach: one that actively engages and partners with the public. In this article, each of the four stages is discussed, and future directions for improving radiological/nuclear terrorism risk communication are explored.
Okoshi, Minoru; Torii, Hiroyuki; Fujii, Yasuhiko
Siting of radioactive waste management facilities frequently raise arguments among stakeholders such as a municipal government and the residents. Risk communication is one of the useful methods of promoting mutual understanding on related risks among stakeholders. In Finland and Sweden, siting selection procedures of repositories for spent nuclear fuels have been carried out successfully with risk communication. The success reasons are analyzed based on the interviews with those who belong to the regulatory authorities and nuclear industries in both countries. Also, in this paper, risk communication among the Japan Radioisotope Association (JRIA), a local government and the general public, which was carried out during the establishment process of additional radioactive waste treatment facilities in Takizawa Village, Iwate Prefecture, is analyzed based on articles in newspapers and interviews with persons concerned. The analysis results showed that good risk communication was not carried out because of the lack of confidence on the JRIA, decision making rules, enough communication chances and economic benefits. In order to make good use of these experiences for the future establishment of radioactive waste management facilities, the lessons learned from these cases are summarized and proposals for good risk communication (establishment of exploratory committee and technical support system for decision making, and measurements to increase familiarity of radioactive waste) are discussed. (author)
An executable file (in GAUSS) that projects absolute colon cancer risk (with confidence intervals) according to NCI’s Colorectal Cancer Risk Assessment Tool (CCRAT) algorithm. GAUSS is not needed to run the program.
Geber, Sarah; Baumann, Eva; Klimmt, Christoph
Speeding is one of the most relevant risk behaviors for serious and fatal accidents, particularly among young drivers. This study presents a tailoring strategy for anti-speeding communication. By referring to their motivational dispositions toward speeding derived from motivational models of health behavior, young car drivers were segmented into different risk groups. In order to ensure that risk communication efforts would actually be capable to target these groups, the linkage between the risk profiles and communication preferences were explored. The study was conducted on the basis of survey data of 1168 German car drivers aged between 17 and 24 years. The data reveal four types of risk drivers significantly differing in their motivational profiles. Moreover, the findings show significant differences in communication habits and media use between these risk groups. By linking the risk profiles and communication preferences, implications for tailoring strategies of road safety communication campaigns are derived. Promising segmentation and targeting strategies are discussed also beyond the current case of anti-speeding campaigns. Copyright © 2015 Elsevier Ltd. All rights reserved.
In order to reduce the risk of the greenhouse effect, conventional thermal power plants should be substituted by maximum energy conservation, use of renewable energies, and low-risk, high-tech nuclear power plants. Motor traffic exhausts could be eliminated by alternative fuels, and trace gas reducers, such as tropical rain forests, preserved by financial adjustments. CFC's are to be reduced in any case in order to lower the ozone risk. (DG) [de
Although the importance of risk communication has been pointed out over the last decade in nuclear community, both public authorities and nuclear industry have not conducted the definite actions yet. It will be reflected in the public eye that nuclear community's attitude toward communication and consultation with the public about risk issues is half-hearted, comparing with chemical and food safety fields which recently launched their risk communication activities. In this study, we conduct risk communication experiments on some risk issues associated with nuclear technology and its utilization in Tokai village, for the purpose of establishment of risk communication in our society that might be one of the new relationships between science and technology and society. The outcomes of FY2002 study are the following threefold; 1) preparation of risk communication experiments on nuclear technology and its utilization, 2) assessment of social effects of risk communication activities, 3) preparation of practical guidebook for risk communication experiments. (J.P.N.)
The aim of this study are to develop an information system and guideline for nuclear risk communication between expert and citizens as well as between both experts in terms of lessons learned from serious disaster such as Fukushima Dai-ich NPP accident. Technical standards for disseminating a result and process of seismic/tsunami PRA (Probabilistic Risk Assessment) of nuclear facility as well as nuclear risk information in an emergency, and risk communication in normal times are needed. Tins study examines the framework, contents, and technical basis for developing an information system for nuclear risk communication. In addition, this study identifies the communication issues of nuclear risk communication concerning the seismic/tsunami PRA through the testing information systems in areas around nuclear facilities and by providing effective implementation guidelines. JNES has developed the information system specified as Protection of Nuclear Power Plants against Tsunamis and Post Earthquake considerations in the External Zone (TiPEEZ) as part of IAEA International Seismic Safety Centre (ISSC) Extra Budgetary Programme (EBP). The EBP is currently preparing technical documents (TECDOC) regarding the implementation of the TiPEEZ. After the Fukushima accident, there has been increasing demand for disaster mitigation systems to share risk information between nuclear organizations and local municipalities. JNES and Niigata Institute of Technology conduct implementation of TiPEEZ for the practical use based on the corroborative works with Kashiwazaki city and citizens. (author)
Broesius, Michael T. [Univ. of California, Livermore, CA (United States)
The literature does not clearly describe the potential moral and ethical conflicts that can exist between technology sponsors and the technical communicators whose job it is to present potentially risky technology to the non-technical people most likely to be imperiled by such risk. Equally important, the literature does not address the issue of uncertainty -- not the uncertainty likely to be experienced by the community at risk, but the unreliable processes and methodologies used by technology sponsors to define, quantify, and develop strategies to mitigate technological risks. In this paper, the author goes beyond a description of risk communication, the nature of the generally predictable interaction between technology advocates and non-technically trained individuals, and current trends in the field. Although that kind of information is critical to the success of any risk communication activity, and he has included it when necessary to provide background and perspective, without knowing how and why risk assessment is done, it has limited practical applicability outside the sterile, value-free vacuum in which it is usually framed. Technical communicators, particularly those responsible for communicating potential technological risk, must also understand the social, political, economic, statistical, and ethical issues they will invariably encounter.
The aim of this study are to develop an information system and guideline for nuclear risk communication between expert and citizens as well as between both experts in terms of lessons learned from serious disaster such as Fukushima Dai-ich NPP accident. Technical standards for disseminating a result and process of seismic/tsunami PRA (Probabilistic Risk Assessment) of nuclear facility as well as nuclear risk information in an emergency, and risk communication in normal times are needed. Tins study examines the framework, contents, and technical basis for developing an information system for nuclear risk communication. In addition, this study identifies the communication issues of nuclear risk communication concerning the seismic/tsunami PRA through the testing information systems in areas around nuclear facilities and by providing effective implementation guidelines. JNES has developed the information system specified as Protection of Nuclear Power Plants against Tsunamis and Post Earthquake considerations in the External Zone (TiPEEZ) as part of IAEA International Seismic Safety Centre (ISSC) Extra Budgetary Programme (EBP). The EBP is currently preparing technical documents (TECDOC) regarding the implementation of the TiPEEZ. After the Fukushima accident, there has been increasing demand for disaster mitigation systems to share risk information between nuclear organizations and local municipalities. JNES and Niigata Institute of Technology conduct implementation of TiPEEZ for the practical use based on the corroborative works with Kashiwazaki city and citizens. (author)
Pidgeon, Nick; Harthorn, Barbara; Satterfield, Terre
Nanotechnology involves the fabrication, manipulation, and control of materials at the atomic level and may also bring novel uncertainties and risks. Potential parallels with other controversial technologies mean there is a need to develop a comprehensive understanding of processes of public perception of nanotechnology uncertainties, risks, and benefits, alongside related communication issues. Study of perceptions, at so early a stage in the development trajectory of a technology, is probably unique in the risk perception and communication field. As such it also brings new methodological and conceptual challenges. These include: dealing with the inherent diversity of the nanotechnology field itself; the unfamiliar and intangible nature of the concept, with few analogies to anchor mental models or risk perceptions; and the ethical and value questions underlying many nanotechnology debates. Utilizing the lens of social amplification of risk, and drawing upon the various contributions to this special issue of Risk Analysis on Nanotechnology Risk Perceptions and Communication, nanotechnology may at present be an attenuated hazard. The generic idea of "upstream public engagement" for emerging technologies such as nanotechnology is also discussed, alongside its importance for future work with emerging technologies in the risk communication field. © 2011 Society for Risk Analysis.
Alred, Gerald J.
Examines technical communication programs outside the United States and comments on such features as their location in the university structure, links with public relations, the inclusion of internships or practicums, the balance of theory and practice, and typical course offerings. Lists a dozen major programs in seven countries. Concludes that…
..., processed, or used in the employer's workplace, the employer must add the new information to the MSDS before... implement a written hazard communication program for the substance in each workplace. The written program... the workplace or for individual work areas. (2) The methods the employer will use to inform employees...
Jenrette, Brian J
...: experience, skills, training, education, and performance feedback. However, the Air Force has not instituted the structure, supplied the resources, or mandated the governance to make the program a success...
Garrahan, K.G.; Collie, S.L.
The U.S. Environmental Protection Agency's (EPA) Office of Research and Development (ORD) Threat and Consequence Assessment Division (TCAD) within the National Homeland Security Research Center (NHSRC) has developed a tool for rapid communication of health risks and likelihood of exposure in preparation for terrorist incidents. The Emergency Consequence Assessment Tool (ECAT) is a secure web-based tool designed to make risk assessment and consequence management faster and easier for high priority terrorist threat scenarios. ECAT has been designed to function as 'defensive play-book' for health advisors, first responders, and decision-makers by presenting a series of evaluation templates for priority scenarios that can be modified for site-specific applications. Perhaps most importantly, the risk communication aspect is considered prior to an actual release event, so that management or legal advisors can concur on general risk communication content in preparation for press releases that can be anticipated in case of an actual emergency. ECAT serves as a one-stop source of information for retrieving toxicological properties for agents of concern, estimating exposure to these agents, characterizing health risks, and determining what actions need to be undertaken to mitigate the risks. ECAT has the capability to be used at a command post where inputs can be checked and communicated while the response continues in real time. This front-end planning is intended to fill the gap most commonly identified during tabletop exercises: a need for concise, timely, and informative risk communication to all parties. Training and customization of existing chemical and biological release scenarios with modeling of exposure to air and water, along with custom risk communication 'messages' intended for public, press, shareholders, and other partners enable more effective communication during times of crisis. For DOE, the ECAT could serve as a prototype that would be amenable to
Liu, Yang; Hoppe, Brenda O; Convertino, Matteo
Emergency risk communication (ERC) programs that activate when the ambient temperature is expected to cross certain extreme thresholds are widely used to manage relevant public health risks. In practice, however, the effectiveness of these thresholds has rarely been examined. The goal of this study is to test if the activation criteria based on extreme temperature thresholds, both cold and heat, capture elevated health risks for all-cause and cause-specific mortality and morbidity in the Minneapolis-St. Paul Metropolitan Area. A distributed lag nonlinear model (DLNM) combined with a quasi-Poisson generalized linear model is used to derive the exposure-response functions between daily maximum heat index and mortality (1998-2014) and morbidity (emergency department visits; 2007-2014). Specific causes considered include cardiovascular, respiratory, renal diseases, and diabetes. Six extreme temperature thresholds, corresponding to 1st-3rd and 97th-99th percentiles of local exposure history, are examined. All six extreme temperature thresholds capture significantly increased relative risks for all-cause mortality and morbidity. However, the cause-specific analyses reveal heterogeneity. Extreme cold thresholds capture increased mortality and morbidity risks for cardiovascular and respiratory diseases and extreme heat thresholds for renal disease. Percentile-based extreme temperature thresholds are appropriate for initiating ERC targeting the general population. Tailoring ERC by specific causes may protect some but not all individuals with health conditions exacerbated by hazardous ambient temperature exposure. © 2018 Society for Risk Analysis.
Lee, D H; Mehta, M D
Effective risk communication in transfusion medicine is important for health-care consumers, but understanding the numerical magnitude of risks can be difficult. The objective of this study was to determine the effect of a visual risk communication tool on the knowledge and perception of transfusion risk. Laypeople were randomly assigned to receive transfusion risk information with either a written or a visual presentation format for communicating and comparing the probabilities of transfusion risks relative to other hazards. Knowledge of transfusion risk was ascertained with a multiple-choice quiz and risk perception was ascertained by psychometric scaling and principal components analysis. Two-hundred subjects were recruited and randomly assigned. Risk communication with both written and visual presentation formats increased knowledge of transfusion risk and decreased the perceived dread and severity of transfusion risk. Neither format changed the perceived knowledge and control of transfusion risk, nor the perceived benefit of transfusion. No differences in knowledge or risk perception outcomes were detected between the groups randomly assigned to written or visual presentation formats. Risk communication that incorporates risk comparisons in either written or visual presentation formats can improve knowledge and reduce the perception of transfusion risk in laypeople.
Larson, Heidi; Brocard Paterson, Pauline; Erondu, Ngozi
Risk communication and vaccines is complex and the nature of risk perception is changing, with perceptions converging, evolving and having impacts well beyond specific geographic localities and points in time, especially when amplified through the Internet and other modes of global communication. This article examines the globalization of risk perceptions and their impacts, including the example of measles and the globalization of measles, mumps and rubella (MMR) vaccine risk perceptions, and calls for a new, more holistic model of risk assessment, risk communication and risk mitigation, embedded in an ongoing process of risk management for vaccines and immunization programmes. It envisions risk communication as an ongoing process that includes trust-building strategies hand-in-hand with operational and policy strategies needed to mitigate and manage vaccine-related risks, as well as perceptions of risk.
Childs-Gleason, L. M.; Ross, K. W.; Crepps, G.; Favors, J.; Kelley, C.; Miller, T. N.; Allsbrook, K. N.; Rogers, L.; Ruiz, M. L.
NASA's DEVELOP National Program conducts rapid feasibility projects that enable the future workforce and current decision makers to collaborate and build capacity to use Earth science data to enhance environmental management and policy. The program communicates its results and applications to a broad spectrum of audiences through a variety of methods: "virtual poster sessions" that engage the general public through short project videos and interactive dialogue periods, a "Campus Ambassador Corps" that communicates about the program and its projects to academia, scientific and policy conference presentations, community engagement activities and end-of-project presentations, project "hand-offs" providing results and tools to project partners, traditional publications (both gray literature and peer-reviewed), an interactive website project gallery, targeted brochures, and through multiple social media venues and campaigns. This presentation will describe the various methods employed by DEVELOP to communicate the program's scientific outputs, target audiences, general statistics, community response and best practices.
Adrian Lawrence Carvajal
Full Text Available Communicating information about possible life threatening concerns can be very delicately difficult, and if it is not done well, the communicator can put the affected public at greater risk by creating misunderstanding or possibly inciting unwarranted panic. On February 24, 2014, a late night news program reported that a “mysterious flesh-eating illness is slowly” spreading in Pangasinan, a province in the Philippines with a population of more than three million.The news report connected two case studies from the towns of Villasis and Santa Barbara, Pangasinan to a prophecy by a self-titled prophet who forewarns of a flesh-eating disease in the said province. Just hours after the report came out that night, the hashtag #PrayForPangasinan trended on Twitter, and link of the video have been boundlessly shared on Facebook and other online social media. Anchored on the mental noise and risk perception theories, the study delves into the perceptions of risk of the affected public and determines the risk communication impacts and lessons of the Pangasinan Mysterious Disease. The findings of the study on the perceptions of risk by the affected public, the risk communication impacts and lessons on the news report is significant as the fundamental goal of risk communication is to provide meaningful, relevant and accurate information, in clear and understandable terms targeted to the concerned and affected publicand spur all concerned to a higher degree of consensus and support for a beneficial action.
Polychronopoulos, Constantine D. [Univ. of Illinois, Urbana, IL (United States)
This dissertation discusses several software and hardware aspects of program execution on large-scale, high-performance parallel processor systems. The issues covered are program restructuring, partitioning, scheduling and interprocessor communication, synchronization, and hardware design issues of specialized units. All this work was performed focusing on a single goal: to maximize program speedup, or equivalently, to minimize parallel execution time. Parafrase, a Fortran restructuring compiler was used to transform programs in a parallel form and conduct experiments. Two new program restructuring techniques are presented, loop coalescing and subscript blocking. Compile-time and run-time scheduling schemes are covered extensively. Depending on the program construct, these algorithms generate optimal or near-optimal schedules. For the case of arbitrarily nested hybrid loops, two optimal scheduling algorithms for dynamic and static scheduling are presented. Simulation results are given for a new dynamic scheduling algorithm. The performance of this algorithm is compared to that of self-scheduling. Techniques for program partitioning and minimization of interprocessor communication for idealized program models and for real Fortran programs are also discussed. The close relationship between scheduling, interprocessor communication, and synchronization becomes apparent at several points in this work. Finally, the impact of various types of overhead on program speedup and experimental results are presented.
Bokslag, Anouk; Kroeze, Willemieke; de Groot, Christianne J.M.; Teunissen, Pim W.
Objective: We studied the effect of communicating cardiovascular risk factors on intended healthy behavior in women with a history of preeclampsia or uncomplicated pregnancy. Methods: Intention for healthy behavior was assessed before and after cardiovascular risk assessment. Changes were calculated
The question of how the public in many European countries and the US perceived the danger of the radiation fallout from Chernobyl and how they reacted to the management of risk in each country is addressed. In addition, the lessons learned about communicating risk are discussed on the basis of studies of public attitudes and the effects of media coverage. (author)
Moreover, the distributions of the specific risk factors are not systematically identified in those countries hampering the designing of appropriate preventive and control strategies. The objective of this component of the study was to describe the distribution of risk factors for chronic non-communicable diseases. METHODS: ...
... on communicating and understanding uncertainty, and risk perception and information seeking when facing multiple risks. FDA intends to make background material available to the public no later than 2... DEPARTMENT OF HEALTH AND HUMAN SERVICES Food and Drug Administration [Docket No. FDA-2012-N-0001...
Communication of climate change (CC) risks is challenging, in particular if global-scale spatially resolved quantitative information is to be conveyed. Typically, visualization of CC risks, which arise from the combination of hazard, exposure and vulnerability, is confined to showing only the hazards in the form of global thematic maps. This paper explores the potential of contiguous value-by-area cartograms, that is, distorted density-equalizing maps, for improving communication of CC risks and the countries' differentiated responsibilities for CC. Two global-scale cartogram sets visualize, as an example, groundwater-related CC risks in 0.5° grid cells, another one the correlation of (cumulative) fossil-fuel carbon dioxide emissions with the countries' population and gross domestic product. Viewers of the latter set visually recognize the lack of global equity and that the countries' wealth has been built on harmful emissions. I recommend that CC risks are communicated by bivariate gridded cartograms showing the hazard in color and population, or a combination of population and a vulnerability indicator, by distortion of grid cells. Gridded cartograms are also appropriate for visualizing the availability of natural resources to humans. For communicating complex information, sets of cartograms should be carefully designed instead of presenting single cartograms. Inclusion of a conventionally distorted map enhances the viewers' capability to take up the information represented by distortion. Empirical studies about the capability of global cartograms to convey complex information and to trigger moral emotions should be conducted, with a special focus on risk communication.
Widyatuti; Hafilah Shabrina, Citra; Yuni Nursasi, Astuti
Previous studies have indicated the parent-adolescent relationship has a correlation to adolescents' premarital sex behavior risk. Therefore, the aim of this study was to discover the influence of parent-adolescent communication on adolescents' risk of sexual issues. This was a quantitative study with a cross-sectional design. The population of this study consisted of students from a high school in Jakarta. A purposive sampling technique was used, which resulted in the selection of 253 students as samples. A PACS (Parent-Adolescent Communication Scale) questionnaire was applied. The results showed that 59.3% of the adolescents studied were at risk for engaging in premarital sex, while the risk for adolescents with positive communication with their parents was 56.5%. Bivariate analysis also showed a significant correlation between gender and parent-adolescent communication and the risk of adolescent premarital sex behavior (α adolescents. Communication must align with adolescents' developmental tasks. Nurses can also create a promotion program on the topic of communication for parents and adolescents. Copyright © 2018 Elsevier España, S.L.U. All rights reserved.
Laufenberg, Lawrence; Tu, Eugene (Technical Monitor)
The CICT Program is part of the NASA Aerospace Technology Enterprise's fundamental technology thrust to develop tools. processes, and technologies that enable new aerospace system capabilities and missions. The CICT Program's four key objectives are: Provide seamless access to NASA resources- including ground-, air-, and space-based distributed information technology resources-so that NASA scientists and engineers can more easily control missions, make new scientific discoveries, and design the next-generation space vehicles, provide high-data delivery from these assets directly to users for missions, develop goal-oriented human-centered systems, and research, develop and evaluate revolutionary technology.
Inadequate, misinterpreted, or missing risk and crisis communication may be a reason for practitioners, and sometimes science advisors, to become the subjects of criminal investigations. This work discusses the legal consequences of inadequate risk communication in these situations. After presenting some cases, the discussion focuses on three critical issues: the development of effective communication protocols; the role, tasks, and responsibilities of science advisors; and the collateral effects of practitioners' defensive behaviours. For example, if the avoidance of personal liability becomes a primary objective for practitioners, it may clash with other objectives, such as the protection of vulnerable communities or the transparency of decision making. The conclusion presents some ideas for future research on the legal aspects of risk communication.
Hansen, Bo; Kirkegaard, Pia; Lauritzen, Torsten
Purpose: It is important that the general practitioners (GPs) are able to intervene to reduce risk of disease. One of the key points in doing so is effective risk communication that decreases uncertainty about choice of treatment and gives the patients a greater understanding of benefits......, and psychological well-being. Methods: 40 GPs receive training in risk communication. Each GP selects 7 patients with elevated cholesterol. These patients are informed about the opportunity to receive preventive pharmacological treatment. Another 280 patients receive the same opportunity from 40 GPs without...... their psychological well-being. Conclusion: This randomised intervention study will produce new knowledge about the effect of training GPs in risk communication....
Sjoeberg, Lennart; Verhost, Philippe; Bouzon, Arlette
This paper develops a conceptual and theoretical analysis of risk communication in cases where experts and the public have widely divergent views about the size of a risk: experts find it very small but some members of the public have an opposite view. Other members of the public agree with the experts. Applications are chosen from the risk management problems inhere in the handling of spent nuclear fuel. It is pointed out that the conflicting views have very different bases.The role of trust is analyzed and while it is a crucial issue, it is much broader than what has usually been assumed. Trust refers not only to social trust (i.e. trust in experts or authorities/corporation) but also to basic notions regarding knowledge and science. In a communication situation, the communicated position with regard to risk seems may not be perceived correctly by any of the parties, and positions tend to be entrenched
Dawson, Sandra M.; Sklar, Maria
The 1986 Challenger accident coupled with the Chernobyl nuclear reactor accident increased public concern about the safety of spacecraft using nuclear technology. While three nuclear powered spacecraft had been launched before 1986 with little public interest, future nuclear powered missions would see significantly more public concern and require NASA to increase its efforts to communicate mission risks to the public. In 1987 a separate risk communication area within the Launch Approval Planning Group of the Jet Propulsion Laboratory was created to address public concern about the health, environmental, and safety risks of NASA missions. The lessons learned from the risk communication strategies developed for the nuclear powered Galileo, Ulysses, and Cassini missions are reviewed in this paper and recommendations are given as to how these lessons can be applied to future NASA missions that may use nuclear power systems and other potentially controversial NASA missions.
Walker, G.; Simmons, P.; Wynne, B.; Irwin, A.
Risk communication and public participation are considered in the context of the forthcoming requirements of the 'Seveso II' Directive. The discussion draws substantially on the findings of a research project which has investigated public perceptions of the risks from major accident hazards in seven communities in the UK. Implications for the Directive's requirements on emergency information provision, public access to safety reports and consultation on emergency plans are considered. Our conclusions stress the need for risk communication to be seen as a long term and ongoing process, involving active listening to public reasoning about risk and a sensitivity to the context in which communication is taking place. In meeting both needs and rights to information and encouraging and enabling public participation, we conclude that the Directive should contribute in some degree to an improved environment for dialogue and the building of trust. (Copyright (c) 1999 Elsevier Science B.V., Amsterdam. All rights reserved.)
and Communicating Research Impact Type Program NIOSH cross-sector (continued) Traumatic Injury Work Organization and Stress-Related Disorders Worklife ...tools, such as italics, bolded text, dashed lines, and colors, can be used to indicate subtle differences. However, finding the balance between the... balancing the potential value and risk of individual programs within a portfolio against an explicitly defined set of goals. There are several methods
Tanaka, Masaru; Aoyama, Isao; Ishizaka, Kaoru; Ohata, Yuki; Fukuike, Iori; Miyagawa, Hiroshi; Ishimori, Yuu
From 1955 to 2001, Japan Atomic Energy Agency (JAEA) carried out research and development projects related to uranium exploration, mining, refining, conversion and enrichment at/around Ningyo-toge in Japan. Subsequently, JAEA has been carrying out remediation of the uranium mine legacy sites and decommissioning of the nuclear fuel cycle facilities. JAEA has many experiences of communication with local stakeholders from these projects. Among such experiences, management of the waste rock sites became local concern in 1988, 27 years after completion of the exploration. The issue was resolved in 2012 after several efforts. From this experience, it was suggested that the lack of information sharing with local stakeholders and that the inadequate support to stakeholder's requests caused the delay of problem solving. Therefore, sustainable relationship with local stakeholders for over decades is important for JAEA Ningyo-toge Environmental Engineering Center. As reference, similar domestic cases were investigated and strategies for risk communication were planned. As follows; (1) Clarify roles and responsibilities of communication staffs for sustainable communicating with local residents. (2) Identify gaps in risk communication knowledge among center and local residents and work toward filling those gaps. (3) Improve the effectiveness of Ningyo-toge center's website and PR-magazines as primary mechanism for communicating with wide stakeholders. (4) Investigate new communication methods for sustainable communicating, such as combination of environmental restoration studies by experts and environmental learning activities by residents. (author)
He, Gui-Zhen; Lü, Yong-Long
Accompanied by construction of new nuclear power plants in the coming decades in China, risk management has become increasingly politicized and contentious. Nuclear risk communication is a critical component in helping individuals prepare for, respond to, and recover from nuclear power emergencies. It was discussed that awareness of trust and public attitudes are important determinants in nuclear power risk communication and management. However, there is limited knowledge about how to best communicate with at-risk populations around nuclear power plant in China. To bridge this gap, this study presented the attitudinal data from a field survey in under-building Haiyang nuclear power plant, Shandong Province to measure public support for and opposition to the local construction of nuclear power plant. The paper discussed the structure of the communication process from a descriptive point of view, recognizing the importance of trust and understanding the information openness. The results showed that decision-making on nuclear power was dominated by a closed "iron nuclear triangle" of national governmental agencies, state-owned nuclear enterprises and scientific experts. Public participation and public access to information on nuclear constructions and assessments have been marginal and media was a key information source. As information on nuclear power and related risks is very restricted in China, Chinese citizens (51%) tend to choose the government as the most trustworthy source. More respondents took the negative attitudes toward nuclear power plant construction around home. It drew on studies about risk communication to develop some guidelines for successful risk communication. The conclusions have vast implications for how we approach risk management in the future. The findings should be of interest to state and local emergency managers, community-based organizations, public health researchers, and policy makers.
Rodríguez, Vivian M; Berwick, Marianne; Hay, Jennifer L
Melanoma patients are advised to perform regular risk-reduction practices, including sun protection as well as skin self-examinations (SSEs) and physician-led examinations. Melanoma-specific communication regarding family risk and screening may promote such behaviors. To this end, associations between patients' melanoma-specific communication and risk reduction were examined. Melanoma patients (N = 169) drawn from a population-based cancer registry reported their current risk-reduction practices, perceived risk of future melanoma, and communication with physicians and relatives about melanoma risk and screening. Patients were, on average, 56 years old and 6.7 years' post diagnosis; 51% were male, 93% reported "fair/very fair" skin color, 75% completed at least some college, and 22% reported a family history of melanoma. Patients reported varying levels of regular (always/nearly always) sun protection: sunscreen use (79%), shade seeking (60%), hat use (54%), and long-sleeve shirt use (30%). Only 28% performed thorough SSE regularly, whereas 92% reported undergoing physician-led skin examinations within the past year. Participants who were female, younger, and had a higher perceived risk of future melanoma were more likely to report past communication. In adjusted analyses, communication remained uniquely associated with increased sunscreen use and SSE. Encouraging melanoma patients to have a more active role in discussions concerning melanoma risk and screening with relatives and physicians alike may be a useful strategy to promote 2 key risk-reduction practices post melanoma diagnosis and treatment. Future research is needed to identify additional strategies to improve comprehensive risk reduction in long-term melanoma patients. Copyright © 2016 John Wiley & Sons, Ltd.
Yudell, Michael; Tabor, Holly K; Dawson, Geraldine; Rossi, John; Newschaffer, Craig
Autism spectrum disorders are an issue of increasing public health significance. The incidence of autism spectrum disorders has been increasing in recent years, and they are associated with significant personal and financial impacts for affected persons and their families. In recent years, a large number of scientific studies have been undertaken, which investigate genetic and environmental risk factors for autism, with more studies underway. At present, much remains unknown regarding autism spectrum disorder risk factors, but the emerging picture of causation is in many cases complex, with multiple genes and gene-environment interactions being at play. The complexity and uncertainty surrounding autism spectrum disorder risk factors raise a number of questions regarding the ethical considerations that should be taken into account when undertaking autism spectrum disorder risk communication. At present, however, little has been written regarding autism spectrum disorder risk communication and ethics. This article summarizes the findings of a recent conference investigating ethical considerations and policy recommendations in autism spectrum disorder risk communication, which to the authors' knowledge is the first of its kind. Here, the authors discuss a number of issues, including uncertainty; comprehension; inadvertent harm; justice; and the appropriate roles of clinicians, scientists, and the media in autism spectrum disorder risk communication.
Abstract. The article deals with the study of psycholinguistic and sociocognitive dynamics of stancetaking in the communicative situation of risk. The concept of risk presupposes decision making, while the process of decision making is seen here as a stancetaking on risk. A speaker’s stance includes subjective expressions of the speaker’s attitude towards the object of conversation, his mood, evaluations, perspective, knowledge, point of view and opinion. Stances are reflected at different le...
Issues surrounding the wide spectrum of (perceived) risks and possible benefits associated with the rapid advance of modern nanotechnology are deliberated. These include the current realities of nanotechnological hazards, their impact vis-à-vis perceived nanotech-risks and perceived nanotech-benefits, and the consequent repercussions on the public and society. It is argued that both the risks and the benefits of nanoscientific advances must be properly communicated if the public is to support this emerging technology. PMID:19823594
Meerts-Brandsma, Lisa; Furman, Nate; Sibthorp, Jim
In 2003, the University of Utah and the National Outdoor Leadership School (NOLS) completed a study that developed a risk management taxonomy in the outdoor adventure industry and assessed how different outdoor expeditionary programs (OEPs) managed risk (Szolosi, Sibthorp, Paisley, & Gookin, 2003). By unifying the language around risk, the…
Robyn S. Wilson; Sarah M. McCaffrey; Eric. Toman
Throughout the late 19th century and most of the 20th century, risks associated with wildfire were addressed by suppressing fires as quickly as possible. However, by the 1960s, it became clear that fire exclusion policies were having adverse effects on ecological health, as well as contributing to larger and more damaging wildfires over time. Although federal fire...
Urushihara, Hisashi; Kobashi, Gen; Masuda, Hideaki; Taneichi, Setsuko; Yamamoto, Michiko; Nakayama, Takeo; Kawakami, Koji; Matsuda, Tsutomu; Ohta, Kaori; Sugimori, Hiroki
In 1987, a group infection of hepatitis in patients receiving a contaminated fibrinogen product was first reported to the Japanese regulatory agency. Eventually, this serious drug incident involved more than 10,000 cases of infection. In response, the Government of Japan established a responding inspection committee in 2008 to make recommendations for the restructuring of drug regulatory administration. The final report was issued in 2010. One agenda item of this restructuring was the improvement of drug-related safety risk communications. Our research group on drug safety risk communications, which is funded by the Government of Japan, surveyed pharmaceutical companies regarding their perspective on current risk communications. The survey was conducted using an anonymous questionnaire developed for this study which included the three operational domains of targets, contents, and measures of drug risk communication. Fifty-two of the 74 member companies of the Post-marketing Surveillance Subcommittee of the Japan Pharmaceutical Manufacturer's Association participated, and this response rate of more than 70% was considered sufficient to ensure the external validity of the survey results. Results showed that the most highly prioritized aspect of risk messaging was the strength of evidence, and that outcome evaluation of risk communication gained recognition. Further, while physicians and pharmacists were the most prioritized communication targets, pharmacovigilance departments devoted the most resources to regulators, at more than 30%. The Internet was recognized as a useful public source of risk information, whereas Drug Guides for Patients delivered on the web were considered under-recognized. Further discussion of these results with the aim of enhancing the restructuring of the Japanese drug regulatory administration system are warranted.
Communicating radiation incidents and emergencies to the public always has been challenging. No other type of emergency is related to such disproportional risk perception, so little public knowledge about the subject matter and so many contradicting expert analyses when it comes to public communications. The rise of social media and citizen journalism resulted in a dramatic acceleration of global communications and widespread misinformation. News does not break on television anymore but on Twitter, Facebook & Co. As a consequence, professional communicators not only have to take initiative considerably faster than in the past and deal with rumours. Their message has to be brief and on the point and is sometimes limited to just some 140 characters, the maximum length of a Tweet. More than ever it is essential to timely communicate in plain language and to clearly tell what needs to be done to be safe and to remain safe. Otherwise, the public will be lost in interpretation. (author)
Communicating radiation incidents and emergencies to the public always has been challenging. No other type of emergency is related to such disproportional risk perception, so little public knowledge about the subject matter and so many contradicting expert analyses when it comes to public communications. The rise of social media and citizen journalism resulted in a dramatic acceleration of global communications and widespread misinformation. News does not break on television anymore but on Twitter, Facebook & Co. As a consequence, professional communicators not only have to take initiative considerably faster than in the past and deal with rumours. Their message has to be brief and on the point and is sometimes limited to just some 140 characters, the maximum length of a Tweet. More than ever it is essential to timely communicate in plain language and to clearly tell what needs to be done to be safe and to remain safe. Otherwise, the public will be lost in interpretation. (author)
Dickmann, Petra; Apfel, Franklin; Biedenkopf, Nadine; Eickmann, Markus; Becker, Stephan
Current risk assessment and risk communication of biosafety and biosecurity concerns lack a convenient metric and conceptual framework. The absence of such a systematic tool makes communication more difficult and can lead to ambiguous public perception of and response to laboratory biosafety incidents and biosecurity threats. A new 7-category scoring scale is proposed for incidents and situations in laboratories related to the handling of human and animal pathogens. The scale aims to help clarify risk categories, facilitate coordination and communication, and improve public understanding of risk related to biosafety and biosecurity.
Dodoo, Alexander; Hugman, Bruce
In this narrative review, a brief summary of theoretical approaches to risk perception is followed by an analysis of some of the special factors influencing risk perception and risk communication in sub-Saharan Africa. Examples of recent and emergent local medicines and vaccine controversies in several countries are given along with evidence and analysis of how they were managed. These demonstrate, among other things, the extent to which ethnic, religious and cultural issues influence popular perception, and the power of rumour and anecdote in shaping public opinion and official responses to events. Where safety monitoring systems exist, they are in their infancy, with limited capacity for data collection, credible scientific review, effective public communication and robust crisis management. Although increasing democratic freedoms, including less restricted media, and evolving health systems are addressing the challenges and give hope for further progress, there are still deep and intractable issues that inhibit transparent and effective risk communication and stand in the way of African populations comprehending medicines and their risks in safer and more balanced ways. Some proposals for future change and action are offered, including the pursuit of a deeper understanding of local and national values, assumptions and beliefs that drive risk perception; tailoring public health planning and communications to specifically-targeted regions and populations; strengthening of safety surveillance and data-collection systems; giving higher priority to medicines safety issues in healthcare training and public education.
Martyn, Kristy K; Darling-Fisher, Cynthia; Pardee, Michelle; Ronis, David L; Felicetti, Irene L; Saftner, Melissa A
This study was conducted to explore the effects of an event history calendar (EHC) approach on adolescent sexual risk communication and sexual activity. Adolescent school-linked health clinic patients (n = 30) who reported sexual activity self-administered the EHC that was used by nurse practitioners (NPs; n = 2) during a clinic visit. Immediately pre- and post-visit, and at 1 and 3 months, adolescents reported sexual risk behaviors and perceptions about EHC communication on questionnaires and by interview. NPs reported their perceptions of EHCs by questionnaire after the visit and poststudy interview. The EHC approach facilitated communication and adolescent awareness of their risk behaviors. Scores increased on Amount of Communication, t(29) = 8.174, p Communication, t(29) = 3.112, p = .004; Client Involvement in Decision Making, t(29) = 3.901, p = .001, and Client Satisfaction with Interpersonal Style, t(29) = 3.763, p = .001. Adolescents reported decreased sexual intercourse at 1 month, p = .031. School nurses could use the EHC approach to facilitate adolescent communication and tailoring of interventions.
Kunte, A.; Ringer, W.
On behalf of the Federal Ministry of Agriculture, Forestry, Environment and Water Management (BMLFUW), the National Radon Centre of Austria developed the National Radon Risk Communication Strategy. The superior goal is the reduction of the radon exposure of Austrian citizens as well as the reduction of radon-related lung cancer deaths. Austria, like many other countries, follows the approach to raise awareness and to inform the public to achieve this goal. The presented strategy deals with the question of how radon protection issues can be communicated to the public, existing fears can be reduced and affected people can be motivated to take action (perform a radon test, if necessary, mitigate or install preventive measures in new buildings). The cornerstones of the National Radon Risk Communication Strategy can be summarized as follows: - Definition of communication goals - Identification and categorization of target groups - Development of specific key messages for each of the target groups - Determination of communication channels and assessment of their efficiency - Integration of the radon issue in education and training - Cooperation with relevant organizations and platforms. The communication objectives, target groups and communication paths (and their evaluation) will be discussed during the presentation in detail.
In this paper, risk communications among the Japan Radioisotope Association (JRIA), a local government and the general public which were carried out during the development process of a radioactive waste treatment facility in Takizawa Village, Iwate Prefecture are analyzed based on the articles of newspapers and the interviews with the concerned people. The analysis results show good risk communications were not carried out because of the absence of the confidence to the JRIA, decision making rules and the merits. In order to make good use of this experience for the future development of radioactive waste management facilities, the lessons learned from this case are summarized and the check lists for good risk communication are proposed. (author)
Pinto Lobo, M. R.
The people who asked me to give a talk for the Spanish Nuclear Society's 28th Annual Meeting, at the invitation of WIN (Women in Nuclear), have challenged me, or at least that is what my colleagues believe, to tackle the difficult task of venturing into fields unfamiliar to anyone who is not involved in University teaching in communication and journalism. However, the challenge was very appealing to me, first of all because it was an invitation from WIN (Women in Nuclear), which I would like to congratulate, together with the Steering Committee, for having selected Salamanca as the meeting venue in this very important year for this city (it has been selected as European cultural city for 2002, along with the Belgian city of Bruges), If there is any place that has been immersed in scientific culture throughout the centuries it is Salamanca, where every one of its stones could tell us a history of the convergence and divergence between knowledge and society. This Universidad Pontificia of Salamanca also encloses centuries of wisdom within its walls. I have mentioned the first reason for accepting the challenge: the invitation from WIN Espana. The second reason why I accepted is that, some years ago, the world of nuclear energy, them unknown to me, started coming up in conversations with friends, one of whom works in this field. That history of discovery began in a levelly little Swiss town, in Grundenwald, not far from Eintein's Bern, whom I will mention later on
Murakami, Michio; Tsubokura, Masaharu
Using nudge theory and some examples of risk communication that followed the Fukushima disaster, this article discusses the influences and justifications of risk communication, in addition to how risk communication systems are designed. To assist people in making decisions based on their own value systems, we provide three suggestions, keeping in mind that people can be influenced (ie, "nudged") depending on how risk communication takes place: (1) accumulate knowledge on the process of evaluating how the method of risk communication and a system's default design could impact people; (2) clarify the purpose and outcomes of risk communication; and (3) see what risk communication might be ethically unjustifiable. Quantitative studies on risk communication and collective narratives will provide some ideas for how to design better risk communication systems and to help people make decisions. Furthermore, we have shown examples of unjustifiable risk communication.
Edmir Parada Vasques Prado
Full Text Available This research aims at evaluating the risk analysis process in Information Technology and Communication (ICT outsourcing conducted by organizations of the private sector. The research is characterized by being a descriptive, quantitative and transversal type study, which was used the survey method. Data were collected through questionnaire, the sample is not random and we used a convenience sampling process. The research made contributions to understanding the risk analysis process in ICT services outsourcing, and identified statistically significant relationships between risk analysis, organization's size and its industry, and between risk analysis and diversity of outsourced services
Cites reasons for pursuing a curriculum in technical communication, lists objectives a program should achieve, and outlines a four-part program that includes theory, professional skills, technical proficiency, and an internship. Lists schools offering programs in technical communication. (SR)
Risk communication about the Fukushima Daiichi nuclear power plant accident in 2011 was often not transparent, timely, clear, nor factually correct. However, lessons related to risk communication have been identified and some of them are already addressed in national and international communication programmes and strategies. The Fukushima accident may be seen as a practice scenario for risk communication with important lessons to be learned. As a result of risk communication failures during the accident, the world is now better prepared for communication related to nuclear emergencies than it was 5 years ago The present study discusses the impact of communication, as applied during the Fukushima accident, and the main lessons learned. It then identifies pathways for transparent, timely, clear and factually correct communication to be developed, practiced and applied in nuclear emergency communication before, during, and after nuclear accidents. Integr Environ Assess Manag 2016;12:683-686. © 2016 SETAC. © 2016 SETAC.
Sanford, David L.
Recommending that communication students be required to learn to use computers not merely as number crunchers, word processors, data bases, and graphics generators, but also as logical inference makers, this paper examines the recently developed technology of logical programing in computer languages. It presents two syllogisms and shows how they…
Childers, John H., Jr.
Defines Neurolinguistic Programming (NCP) and discusses specific dimensions of the model that have applications for classroom teaching. Describes five representational systems individuals use to process information and gives examples of effective and ineffective teacher-student communication for each system. (MCF)
Harmsen, Charlotte Gry; Kristiansen, Ivar Sønbø; Larsen, Pia Veldt
. The COMRADE questionnaire was used to measure patients' confidence in their decision and satisfaction with the risk communication. RESULTS: Of the 240 patients included for analyses, 112 were allocated to POL information and 128 to ARR. Patients redeeming a statin prescription totalled six (5.4%) when...... informed using POL, and 32 (25.0%) when using ARR. The level of confidence in decision and satisfaction with risk communication did not differ between the risk formats. CONCLUSION: Patients redeemed statin prescriptions less often when their GP communicated treatment effectiveness using POL compared......BACKGROUND: It is important that patients are well-informed about risks and benefits of therapies to help them decide whether to accept medical therapy. Different numerical formats can be used in risk communication but It remains unclear how the different formats affect decisions made by real...
Austin, Laurel Cecelia; Fischhoff, Baruch
fail to see risks, do not make use of available protective interventions or misjudge the effectiveness of protective measures. If these misunderstandings can be reduced through context-appropriate risk communications, then their improved mental models may help people to engage more effectively...... and create an expert model of the risk situation, interviewing lay people to elicit their comparable mental models, and developing and evaluating communication interventions designed to close the gaps between lay people and experts. This paper reviews the theory and method behind this research stream...... interventions on the most critical opportunities to reduce risks. That research often seeks to identify the ‘mental models’ that underlie individuals' interpretations of their circumstances and the outcomes of possible actions. In the context of injury prevention, a mental models approach would ask why people...
Nihlén Fahlquist, Jessica
This paper analyses vaccination policy from an ethical perspective, against the background of the growing hesitancy towards e.g. the measles vaccine. The paper is normative and analyses ethical aspects of risk communication in the context of vaccination. It is argued that ethical analysis of risk communication should be done at the level of the message, the procedure and the effects. The paper takes examples from the Swedish context, linking the current lack of trust in experts to the 2009 vaccination policy and communication promoting the H1N1 vaccine Pandemrix. During the Swedish H1N1 vaccination policy in 2009, the message was that the vaccine is safe. However, a group of adolescents developed narcolepsy as a side effect of the vaccine. Taking this into account, it becomes clear that the government should communicate risks and benefits responsibly and take responsibility for individuals affected negatively by populational health interventions. To communicate respectfully entails not treating vaccine sceptics as ill-informed or less educated, but instead taking the concerns of the vaccine hesitant, who potentially could change their minds, as a starting-point of a respectful discussion. There will inevitably be individuals who suffer from side effects of justifiable population-based health promotion activities. However, the public should be able to trust the message and count on the government to take responsibility for individuals affected by side effects. This is important for normative reasons, but is additionally likely to contribute to restored and maintained trust.
The title subject is explained for its better understanding and recognition. The present state (Oct. 2011) where crisis of Fukushima Nuclear Accident has reached a settlement with release of 0.1 GBq/hr from the reactor container, is called the existing exposure situation. Radiation risk must be reduced under such a situation as people have to live in. Risk is defined to be a probability of matters undesirable, its size is assessed by various conditions and assumptions, it is manageable on its assessment, but its realization largely depends on subjectivity. Measures for lessening the risk usually accompany a load and disadvantage, leading to an antinomy structure (trade-off), of which problem is ultimately an ethical task of public health and cannot be solved in the form everybody agrees with. Therefore, a mutual consent among concerned people is required for deciding the principle of the risk management, for which the risk communication is essential. Risk communication about radiation is an unavoidable task of medical staffs as guided by International Commission of Radiological Protection (ICRP) (2001), International Atomic Energy Agency (IAEA) (2008) reports, World Health Organization (WHO), etc. However, the communication about radiation has now become also a task of the ordinary public under the present situation. For this, medical staffs are expected to play their role by acquiring the statistical literacy as well as with the radiological concept because the risk assessment accompanies the uncertainty. The author concludes that the risk communication is a problem of resolution to act, not of coping with. (T.T.)
The contribution takes it that the assumption, acceptance problems of nuclear energy are based on information deficit, is groundless in the end. It is true that there is a big knowledge gap between the nuclear energy experts and the broad public, empirical investigations, however, point out that increased knowledge would by no means go along with increased nuclear energy acceptance in the population. Also, the interpretation pattern 'Science and technology hostility' is not good enough to explain the nuclear energy controversy, because nuclear energy opponents oppose nuclear energy in an increasingly professional manner, and as an alternative they do not propagate renunciation of technology but another kind of energy technology. The degree of intensity and the long duration of the nuclear energy controversy in the Federal Republic of Germany in international comparison is defined by 1. little willingness in the 'interest block' in state, industry and nuclear research in favour of speeding up nuclear energy expansion, to yield to the requirements of the anti-nuclear-energy movement, and 2. factual possibilities of the ecological movement, also without parliamentary majority, to hinder the nuclear energy program and, consequently, to influence political decisions. In addition, social peripheral conditions play a role. (orig./HSCH) [de
This paper presents and discusses guidelines for communicating information about the risks of nuclear energy effectively, responsibility, and ethically. It consists of four parts: guidelines for communicating risk information; guidelines for presenting and explaining risk-related numbers and statistics; guidelines for presenting and explaining risk comparisons; and problems frequently encountered in communicating risk information
Sparer, Emily H; Herrick, Robert F; Dennerlein, Jack T
Leading-indicator-based (e.g., hazard recognition) incentive programs provide an alternative to controversial lagging-indicator-based (e.g., injury rates) programs. We designed a leading-indicator-based safety communication and recognition program that incentivized safe working conditions. The program was piloted for two months on a commercial construction worksite and then redesigned using qualitative interview and focus group data from management and workers. We then ran the redesigned program for six months on the same worksite. Foremen received detailed weekly feedback from safety inspections, and posters displayed worksite and subcontractor safety scores. In the final program design, the whole site, not individual subcontractors, was the unit of analysis and recognition. This received high levels of acceptance from workers, who noted increased levels of site unity and team-building. This pilot program showed that construction workers value solidarity with others on site, demonstrating the importance of health and safety programs that engage all workers through a reliable and consistent communication infrastructure. © The Author(s) 2015 Reprints and permissions: sagepub.co.uk/journalsPermissions.nav.
Full Text Available In the last few years, a continuous series of food alerts have caught the attention of the media and the public in Europe. First, eggs and pork contaminated with dioxins; then, “mad cow” disease, while, all along in the background, a battle against genetically modified plants has been in progress. These food alerts have had complex repercussions on the perception of risks associated with food production. Experts have often been divided over these issues, and the uncertainty of scientific data has been indicated on more than one occasion as one of the factors that influence risk perception. However, the most important factor seems to be undoubtedly the way in which the risk has been communicated (or not communicated to the public. Therefore, risk communication analysis offers an excellent opportunity to understand the profound changes that are taking place in relations among the scientific community, mass media and other members of civil society now that they are fully aware that scientific and technological innovation, the real driving force of modern industrial society, is a source of development but also a source of risks which are not always acceptable. Within this different context, a debate open to all interested parties appears to have become a dire necessity for the “risk society”, especially as far as food is concerned because food has extremely important psychological, ethical and cultural values.
Omura, Mieko; Maguire, Jane; Levett-Jones, Tracy; Stone, Teresa Elizabeth
Communication errors have a negative impact on patient safety. It is therefore essential that healthcare professionals have the skills and confidence to speak up assertively when patient safety is at risk. Although the facilitators to and barriers of assertive communication have been the subject of previous reviews, evidence regarding the effectiveness of interventions designed to enhance assertive communication is lacking. Thus, this paper reports the findings from a systematic review of the effectiveness of assertiveness communication training programs for healthcare professionals and students. The objective of this review is to identify, appraise and synthesise the best available quantitative evidence in relation to the effectiveness of assertiveness communication training programs for healthcare professionals and students on levels of assertiveness, communication competence and impact on clinicians' behaviours and patient safety. The databases included: CINAHL, Cochrane library, EMBASE, Informit health collection, MEDLINE, ProQuest nursing and allied health, PsycINFO, Scopus and Web of Science. The search for unpublished studies included: MedNar, ProQuest Dissertations & Theses A&I. Studies published in English from 2001 until 2016 inclusive were considered. The review included original quantitative research that evaluated (a) any type of independent assertiveness communication training program; and (b) programs with assertiveness training included as a core component of team skills or communication training for healthcare professionals and students, regardless of healthcare setting and level of qualification of participants. Studies selected based on eligibility criteria were assessed for methodological quality and the data were extracted by two independent researchers using the Joanna Briggs Institute critical appraisal and data extraction tools. Eleven papers were critically appraised using the Joanna Briggs Institute critical appraisal checklists. Eight
Martyn, Kristy K.; Darling-Fisher, Cynthia; Pardee, Michelle; Ronis, David L.; Felicetti, Irene L.; Saftner, Melissa A.
This study was conducted to explore the effects of an event history calendar (EHC) approach on adolescent sexual risk communication and sexual activity. Adolescent school-linked health clinic patients (n = 30) who reported sexual activity self-administered the EHC that was used by nurse practitioners (NPs; n = 2) during a clinic visit. Immediately…
Nagelberg, Daniel B.
A health risk reduction program at Bowling Green State University (Ohio) tested the efficacy of peer education against the efficacy of returning (by mail) health questionnaire results. A peer health education program did not appear to be effective in changing student attitudes or lifestyles; however, the research methodology may not have been…
Strekalova, Yulia A; Krieger, Janice L
Social media provide a unique channel for disseminating evidence-based information to diverse audiences and organizational and private stakeholders, thus facilitating a dialog about health and health risks. Guided by the social amplification of risk framework, the goal of this study was to assess the level of audience engagement with messages posted on the National Cancer Institute (NCI) Facebook page and evaluate the differences in the audience information behavior toward risk-related and non-risk posts. Data included 1,975 posts published on the NCI Facebook page as well as the corresponding 4,537 comments, 77,298 shares, and 145,462 likes. Links and images were the top two most frequent types of content for both risk-related and non-risk posts, but risk-related messages were more amplified through comments, shares, and likes. Comparing the modality of risk-related messages, videos, contrary to the prediction, were not more effective in attracting audience engagement than images. Finally, comments to risk-related posts did not repeat risk-related language suggesting that future studies should examine risk signal recognition and dissemination as separate behaviors. This study's findings emphasize the importance of focused investigation of message design strategies and message effects on the dissemination and amplification of communication related to health risks.
Full Text Available According to the latest approaches in the field, the integrated marketing communication requires a planned organizational approach, creating and maintaining in time good relations with the customers of its products or services, but also with its other stakeholders. According to the data provided by the National Statistics Institute (INS, the year 2014 is the first year in history when the Romanian exports exceeded the amount of EUR 50 billion. However, within the context of the economic crisis, numerous Romanian brands have disappeared from the market and Romania risks becoming a simple outlet market if the local companies do not improve their communication processes and skills, as sources of competitive advantage by which the Romanian products and services may differ in relation to those of the E.U. member countries. Within the context of business globalization and of the knowledge society, the present paper is trying to identify ways of developing the communication skills, which can be integrated in a formal risk management system, allowing the decrease of the risks triggered by the cultural differences specific of communication in international business.
Today, in a democratic society, nuclear power development is subject to public acceptance. The acceptance of the nuclear activities development implies both the approval by the government's proper authorities and also the standpoints of the civil society, expressed in forms more or less institutionalized. The public has an important role to play in addressing issues of health, safety and environment. Therefore, all activities of a nuclear organization need to be both transparent and should provide for the public's appropriate involvement, with input not only from the nuclear community, but also from members of the public, interested groups, media, as well as public representatives in local and national councils and groups. How to communicate clearly with the public is a very challenging job that requires special attention. Risk communication is the art or practice of talking about scientific information and principles to a non - expert audience. Its goal is to convey accurate and trustworthy information about safety to decision - makers, the public, or anyone else with an interest in the safety of the public or themselves. The science of communication, public education for a proper perception of risks are the key for attaining social acceptance of any technology that is about to become part of the sustainable development process and hence, of nuclear energy. The paper describes the way our nuclear organization is acting and the results in risk communication activity it achieves. (author)
Gavin, Loretta E; Williams, Jessica R; Rivera, Maria I; Lachance, Christina R
When caring for an adolescent client, providers of contraceptive services must consider whether and how to encourage parent/guardian-child communication about the adolescent's reproductive health. The objective of this systematic review was to summarize the evidence on the effectiveness of programs designed to increase parent-child communication about reproductive health. The review was used to inform national recommendations on quality family planning services. Data analysis occurred from mid-2011 through 2012. Several electronic bibliographic databases were used to identify relevant articles, including PubMed, CINAHL, PsycINFO, and Popline, published from January 1985 through February 2011. Sixteen articles met the inclusion criteria: all studies examined the impact on at least one medium- or short-term outcome, and two studies assessed the impact on teen pregnancy. One study examined the impact of a program conducted in a clinic setting; the remainder examined the impact of programs in community settings. All studies showed a positive impact on at least one short-term outcome, and 12 of 16 studies showed an increase in parent-child communication about reproductive health. Four of seven studies found an impact on sexual risk behavior. Most programs increased parent-child communication, and several resulted in reduced sexual risk behavior of adolescents. This suggests that delivering a clinic-based program that effectively helps parents/guardians talk to their adolescent child(ren) about reproductive health, or referring parents/guardians to an evidence-based program in the community, may be beneficial. However, further rigorous research on delivery of these programs in clinical settings is needed. Published by Elsevier Inc.
McCollough, C; Kofler, J; Wagner, L; Brateman, L
The radiobiological risks associated with medical imaging are generally considered to be small, if existent. However, the public view of the risk of medical radiation at diagnostic levels can be substantially different from the clinical reality. Radiation science is not taught to the general public, and so perception of radiation risks can be based on a variety sources, including some that may be misleading, incorrect, or sensationalized. Consequently, patients can have significant concerns about procedures they or their loved ones might have had or that might be needed in their medical care. It is the responsibility of the physicist to be able to communicate risk in a manner that is clear, understandable, and respectful. This session will present a number of real life scenarios of patient or family concern about radiation risks. The panel will, through demonstration or discussion, present various options for handling each situation. The audience will be involved in discussion and critique of the approaches presented. Learning Objectives: To gain insight to the patients perspective on radiation risk and how to respond professionally to their concerns. To learn basic principles for effectively communicating with patients about radiation risk. To gain tools and approaches for addressing a wide range of patient concerns
Pick, Susan; Givaudan, Martha; Sirkin, Jenna; Ortega, Isaac
Literature suggests that communication is a protective factor against high-risk sexual behavior. This study assessed the impact of a fourth-grade communication-centered life skills program on attitudes, norms, self-efficacy, behaviors, and intentions toward communication about difficult subjects. Participants included 1,581 low-income Mexican…
Oliveira, Carla; Sebastiao, Daniel; Carpinteiro, Goncalo; Fernandes, Carlos A.; Correia, Luis M.
The monIT project is a risk communication programme, aiming at providing information on exposure to electromagnetic fields (EMF) from mobile communication systems in Portugal. monIT's website, www.lxlit.pt/monit, is the main interface for dissemination of information. Besides including relevant information about EMF for both the general public and the technical community, this website provides results from extensive measurement campaigns performed all over Portugal during the last three years. This paper presents the project's structure and activities, practical results achieved and ends with some conclusions and action lines for future work. (author)
Full text of publication follows: whether concerning mad cow disease, asbestos, nuclear, OGM or now, dioxin in French meat, public health risks have been making the headlines of newspapers for a while. And, firms whose activity is associated with these risks are in effect in the defendants box. Therefore, communicating becomes difficult: their word is suspect and, debates quite rapidly exceed the firm competencies to become a socio-cultural conflict. This paper explores in nuclear fields the essential role of safety authorities in such communication cases. Our surveys and the comparative case study between the pipe at La Hague and 'contaminated' nuclear transports in France are eloquent: the messages of nuclear firms is perceived through their image of a State within the State built from the past and reinforced by the negative prism of the news. Regular and technical arguments (the respect of norms) entertain the debate rather than hush it. That is why we could infer an objective, and independent opinion is required, one different from the firm, the public and ministries: its role of referee could allow a constructive dialog between the public and the firm. Risk communication nature and efficiency depend on that (cf. the diagram). As a solution, we think about a legitimate authority organization identified by the public first, but by other actors as well. From the public point of view, if we see the place of pressure groups (e.g. Greenpeace) in the debate as a measure of the lack of trust in the independence of safety authorities, we can infer that it is a reaffirmation of democracy which is demanded by the French public, which could be satisfied with powerful safety authorities. That is why safety authorities have an essential role to play, beyond this of control, in nuclear risk communication towards the public. Diagram: communication path between a nuclear firm and the public during conflict. (author)
Brunner, Lois M.
This thesis is an exploratory study of Neuro-Linguistic Programming (NLP), and its capabilities to provide a technique or a composite technique that will reduce the anxiety associated with making an oral brief or presentation before a group, sometimes referred to as Communication Apprehension. The composite technique comes from NLP and Time Line Therapy, which is an extension to NLP. Student volunteers (17) from a Communications course given by the Administrative Sciences Department were taught this technique. For each volunteer, an informational oral presentation was made and videotaped before the training and another informational oral presentation made and videotaped following the training. The before and after training presentations for each individual volunteer were evaluated against criteria for communications anxiety and analyzed to determine if there was a noticeable reduction of anxiety after the training. Anxiety was reduced in all of the volunteers in this study.
Welsh, M. B.; Steacy, S.; Begg, S. H.; Navarro, D. J.
L'Aquila, with 6 scientists convicted of manslaughter, shocked the scientific community, leading to urgent re-appraisal of communication methods for low-probability, high-impact events. Before the trial, a commission investigating the earthquake recommended risk assessment be formalised via operational earthquake forecasts and that social scientists be enlisted to assist in developing communication strategies. Psychological research has identified numerous decision biases relevant to this, including hindsight bias, where people (after the fact) overestimate an event's predictability. This affects experts as well as naïve participants as it relates to their ability to construct a plausible causal story rather than the likelihood of the event. Another problem is availability, which causes overestimation of the likelihood of observed rare events due to their greater noteworthiness. This, however, is complicated by the 'description-experience' gap, whereby people underestimate probabilities for events they have not experienced. That is, people who have experienced strong earthquakes judge them more likely while those who have not judge them less likely - relative to actual probabilities. Finally, format changes alter people's decisions. That is people treat '1 in 10,000' as different from 0.01% despite their mathematical equivalence. Such effects fall under the broad term framing, which describes how different framings of the same event alter decisions. In particular, people's attitude to risk depends significantly on how scenarios are described. We examine the effect of biases on the communication of change in risk. South Australian participants gave responses to scenarios describing familiar (bushfire) or unfamiliar (earthquake) risks. While bushfires are rare in specific locations, significant fire events occur each year and are extensively covered. By comparison, our study location (Adelaide) last had a M5 quake in 1954. Preliminary results suggest the description
The measures that are applied to regulate a certain practice, are based on the risk that implies the practice and in the acceptance of the above mentioned risk from the part affected by the practice. If the perception of the risk does not correspond to the reality the situation is unstable and it is possible to lose the control of the situation. When discrepancies exist in the Perception of the Risk on the part of different sectors of the society, they can produce serious conflicts that affect the establishment of the protection measures. The problem of the 'perception of the risk' rests on the fact that the technical people and the public use generally different reasoning and therefore its coincidence is almost fortuitous. The intuitive perception of the risk is often narrowly tied to a 'symbolic mechanism' and once established the symbolic relation can produce a psychological phenomenon by means of which the individuals resist to the reality, and the symbols make prevail over the facts in order not to alter the interior symbolic pre-established scheme. The perception of the risk appears in two different groups of persons: 1) The persons affected by the risk (the public); and 2) The persons who can modify this risk (operators). It is important that the perception of the risk is compatible with the scientific hypotheses to avoid conflicts in the situation 1 and to assure the control in the situation 2 (safety culture). The 'perception of the risk' is fundamental to support the control of a practice and it is possible to modify it across the communication. It is necessary to know which are all The Factors that affect the perception of the risk to be able to design a strategy of suitable communication. Across different studies it has been learned which are the factors that affect the perception of risk: 1) Some factors depend on the proper characteristics of the risk; 2) Others depend on the proper characteristics of the individuals and finally; 3) Other factors
Inviting stakeholders to be part of the decision making process in risk analysis and management improves the likelihood that the resulting decision will be accepted. Unfortunately, early public involvement may compromise, however, the objective of efficient and effective risk reduction or violate the principle of fairness. Another problem is that the public consists of many groups with different value structures and preferences. Without a systematic procedure to reach consensus on values and preferences, the public's position often appears as unclear. Participatory processes are thus needed that combine technical expertise, rational decision making, and public values and preferences. The recent report by the National Academy of Sciences encourages risk professionals to foster citizen participation and public involvement in risk management. The report emphasizes the need for a combination of assessment and dialogue which the authors have framed the 'analytic-deliberative' approach. The popularity associated with the concepts of two-way-communication, trust-building, and citizen participation, however, obscures the challenge of how to put these noble goals into practice and how to ensure that risk management reflects competence, efficiency, and fair burden sharing. This paper discusses the potential and requirements for stakeholder participation in the field of risk management and communication. (orig.)
Linyear, A S; Tartaglia, A
To improve organ donation performance, the Medical College of Virginia Hospitals implemented a comprehensive family support and communication program, consisting of a standard family communications protocol, a hospital-based team from the Department of Pastoral Care, targeted staff education, and an ongoing quality assurance measuring and monitoring system. The 3 best-demonstrated request practices, private setting, "decoupling," and collaboration in the request between the organ procurement organization and hospital staff, were incorporated into the program. Improvement in the consent and donation rate was evident in the second calendar year of the program; the consent rate was 72% and the donation rate was 50%. During the second year, there was also a positive correlation between "decoupling," appropriate requestor, and the consent rate. Implementation of a hospital-based team and a standard protocol facilitated the clarification of roles and responsibilities toward clearer and more consistent family communication and support. Data suggest that staff experience is a major contributor to a positive donation outcome.
Glik, Deborah C; Drury, Allison; Cavanaugh, Clint; Shoaf, Kimberley
This formative research study used qualitative methods to test the suitability of messages about botulism for the general public. Nine focus group interviews and 27 cognitive interviews were conducted with diverse audiences to pretest radio, television, and fact sheet messages predicated on a hypothetical terrorist attack using botulinum toxin. Narrative data were collected, transcribed, coded, and analyzed using content domains based on risk and health communication theories. While participants accepted the need for materials, the messages produced contained images and references describing botulism as a toxin-caused illness spread both by food and water contamination as well as by airborne means. The audience's lack of understanding of the term toxin and an imperfect understanding of airborne transmission of a toxic substance meant that some people interpreted botulism as being an infectious disease rather than a type of poisoning. The communication materials did not clearly show how the set of botulism symptoms are unique and described the anti-toxin as "not a cure," thus compounding the audience's misunderstanding. Using models from cognitive and developmental psychology, our findings were interpreted to show that certain terms evoke or elicit long-held conceptual frameworks that lay audiences use to explain medical phenomena. Relevant to botulism, poisoning events are distinct from infectious diseases, but prepared messages did not reinforce these distinctions. Ignoring how people organize preexisting health information when trying to communicate new information is a prescription for failure, especially in a crisis risk communication scenario. Findings from this study have been used by the Centers for Disease Control and Prevention to reformulate pre-event crisis risk communication materials for botulism.
Morris, S.C.; Meinhold, A.F.
This report describes the process of estimating the risk associated with environmental restoration programs under the Brookhaven National Laboratory Office of Environmental Restoration. The process was part of an effort across all Department of Energy facilities to provide a consistent framework to communicate risk information about the facilities to senior managers in the DOE Office of Environmental Management to foster understanding of risk activities across programs. the risk evaluation was a qualitative exercise. Categories considered included: Public health and safety; site personnel safety and health; compliance; mission impact; cost-effective risk management; environmental protection; inherent worker risk; environmental effects of clean-up; and social, cultural, political, and economic impacts
Full Text Available (Received: 2013/10/02 - Accepted: 2013/12/13At present there are methodologies that have several alternatives and methods to manage projects of Information and Communication Technologies. However, these do not cover a solution for the technology events that can occur in the industry, government, education, among others. In the technology market there are several models to identify and analyze risks according to relevant aspects of their area of specialty e.g. projects, in software development, communications, information security and business alignment. For this reason, this research conducted an evaluation of risk management activities of the methodologies used mostly to know which of them includes more correspondence with basic elements of IT using a rating scale.
Thiago Acosta Oliveira
Full Text Available The effects of ethanol exposure on Danio rerio have been studied from the perspectives of developmental biology and behavior. However, little is known about the effects of ethanol on the prey-predator relationship and chemical communication of predation risk. Here, we showed that visual contact with a predator triggers stress axis activation in zebrafish. We also observed a typical stress response in zebrafish receiving water from these conspecifics, indicating that these fish chemically communicate predation risk. Our work is the first to demonstrate how alcohol effects this prey-predator interaction. We showed for the first time that alcohol exposure completely blocks stress axis activation in both fish seeing the predator and in fish that come in indirect contact with a predator by receiving water from these conspecifics. Together with other research results and with the translational relevance of this fish species, our data points to zebrafish as a promising animal model to study human alcoholism.
Jones, Candace; Pearce, Brad; Barrera, Ingrid; Mummert, Amanda
Fetal programming describes the process by which environmental stimuli impact fetal development to influence disease development later in life. Our analysis summarizes evidence for the role of fetal programming in eating disorder etiology through review of studies demonstrating specific obstetric complications and later eating risk of anorexia or bulimia. Using Pubmed, we found thirteen studies investigating obstetric factors and eating disorder risk published between 1999 and 2016. We then discuss modifiable maternal risk factors, including nutrition and stress, that influence anorexia or bulimia risk of their offspring. Translation of these findings applies to preventative strategies by health organizations and physicians to provide optimal health for mothers and their children to prevent development of medical and psychiatric illnesses. Copyright © 2017 Elsevier Ltd. All rights reserved.
The overall objective of this doctoral thesis was to contribute to a better understanding of the role social media can fulfil for the communication of food-related risks and benefits. Social media is the collective name for a number of online applications, including social networks, video- and picture-sharing websites, blogs, and microblogs, that allow users to generate and share information online. As a consequence users now control how information is found and used instead of the producers....
Dickmann, Petra; Bhatiasevi, Aphaluck; Chaib, Fadela; Baggio, Ombretta; Banluta, Christina; Hollenweger, Lilian; Maaroufi, Abderrahmane
Biological risk management in public health focuses on the impact of outbreaks on health, the economy, and other systems and on ensuring biosafety and biosecurity. To address this broad range of risks, the International Health Regulations (IHR, 2005) request that all member states build defined core capacities, risk communication being one of them. While there is existing guidance on the communication process and on what health authorities need to consider to design risk communication strategies that meet the requirements on a governance level, little has been done on implementation because of a number of factors, including lack of resources (human, financial, and others) and systems to support effective and consistent capacity for risk communication. The international conference on "Risk communication strategies before, during and after public health emergencies" provided a platform to present current strategies, facilitate learning from recent outbreaks of infectious diseases, and discuss recommendations to inform risk communication strategy development. The discussion concluded with 4 key areas for improvement in risk communication: consider communication as a multidimensional process in risk communication, broaden the biomedical paradigm by integrating social science intelligence into epidemiologic risk assessments, strengthen multisectoral collaboration including with local organizations, and spearhead changes in organizations for better risk communication governance. National strategies should design risk communication to be proactive, participatory, and multisectoral, facilitating the connection between sectors and strengthening collaboration.
Harris, Grant T; Rice, Marnie E
We draw a distinction between hypothesis and evidence with respect to the assessment and communication of the risk of violent recidivism. We suggest that some authorities in the field have proposed quite valid and reasonable hypotheses with respect to several issues. Among these are the following: that accuracy will be improved by the adjustment or moderation of numerical scores based on clinical opinions about rare risk factors or other considerations pertaining to the applicability to the case at hand; that there is something fundamentally distinct about protective factors so that they are not merely the obverse of risk factors, such that optimal accuracy cannot be achieved without consideration of such protective factors; and that assessment of dynamic factors is required for optimal accuracy and furthermore interventions aimed at such dynamic factors can be expected to cause reductions in violence risk. We suggest here that, while these are generally reasonable hypotheses, they have been inappropriately presented to practitioners as empirically supported facts, and that practitioners' assessment and communication about violence risk run beyond that supported by the available evidence as a result. We further suggest that this represents harm, especially in impeding scientific progress. Nothing here justifies stasis or simply surrendering to authoritarian custody with somatic treatment. Theoretically motivated and clearly articulated assessment and intervention should be provided for offenders, but in a manner that moves the field more firmly from hypotheses to evidence. Copyright © 2015 John Wiley & Sons, Ltd.
Janssen, Eva; van Osch, Liesbeth; de Vries, Hein; Lechner, Lilian
Evidence is accumulating for the importance of feelings of risk in explaining cancer preventive behaviours, but best practices for influencing these feelings are limited. The aim of this experimental study was to compare the effects of narrative and non-narrative risk communication about sunbed use on ease of imagination and feelings of cancer risk. A total of 233 female sunbed users in the general Dutch population were randomly assigned to one of three conditions: a narrative message (i.e., personal testimonial), a non-narrative cognitive message (i.e., factual risk information using cognitive-laden words), or a non-narrative affective message (i.e., factual risk information using affective-laden words). Ease of imagination and feelings of risk were assessed directly after the risk information was given (T1). Three weeks after the baseline session, feelings of risk were measured again (T2). The results revealed that sunbed users who were exposed to narrative risk information could better imagine themselves developing skin cancer and reported higher feelings of skin cancer risk at T1. Moreover, ease of imagination mediated the effects of message type on feelings of risk at T1 and T2. The findings provide support for the effects of narrative risk communication in influencing feelings of cancer risk through ease of imagination. Cancer prevention programmes may therefore benefit from including narrative risk information. Future research is important to investigate other mechanisms of narrative information and their most effective content and format. What is already known on this subject? Evidence is growing for the importance of feelings of risk in explaining cancer preventive behaviours. Narratives have increasingly been considered as an effective format for persuasive risk messages and studies have shown narrative risk communication to be effective in influencing cognitive risk beliefs. What does this study add? Increasing understanding of how feelings of cancer
Liénard, Aurore; Merckaert, Isabelle; Libert, Yves; Bragard, Isabelle; Delvaux, Nicole; Etienne, Anne-Marie; Marchal, Serge; Meunier, Julie; Reynaert, Christine; Slachmuylder, Jean-Louis; Razavi, Darius
Communication with patients is a core clinical skill in medicine that can be acquired through communication skills training. Meanwhile, the importance of transfer of communication skills to the workplace has not been sufficiently studied. This study aims to assess the efficacy of a 40-hour training program designed to improve patients' satisfaction and residents' communication skills during their daily clinical rounds. Residents were randomly assigned to the training program or to a waiting list. Patients' satisfaction was assessed with a visual analog scale after each visit. Transfer of residents' communication skills was assessed in audiotaped actual inpatient visits during a half-day clinical round. Transcripted audiotapes were analyzed using content analysis software (LaComm). Training effects were tested with Mann-Whitney tests and generalized linear Poisson regression models. Eighty-eight residents were included. First, patients interacting with trained residents reported a higher satisfaction with residents' communication (Median=92) compared to patients interacting with untrained residents (Median=88) (p=.046). Second, trained residents used more assessment utterances (Relative Risk (RR)=1.17; 95% Confidence intervals (95%CI)=1.02-1.34; p=.023). Third, transfer was also observed when residents' training attendance was considered: residents' use of assessment utterances (RR=1.01; 95%CI=1.01-1.02; p=.018) and supportive utterances (RR=0.99; 95%CI=0.98-1.00; p=.042) (respectively 1.15 (RR), 1.08-1.23 (95%CI), ptransfer of residents' communication skills learning to the workplace. Transfer was directly related to training attendance but remained limited. Future studies should therefore focus on the improvement of the efficacy of communication skills training in order to ensure a more important training effect size on transfer.
Ineffective communication among the health care team is a leading cause of errors in the patient care setting. Studies assessing training related to communication and teamwork in the clinical team are prevalent, however, teamwork training at the administrative level is lacking. This includes individuals in leadership positions such as health care risk managers. The purpose was to determine the impact of an educational intervention on the knowledge and attitudes related to communication and teamwork in the health care risk management population. The educational intervention was an adaptation of a national teamwork training program and incorporated didactic content as well as video vignettes and small group activities. Measurement of knowledge and attitudes were used to determine the impact of the education program. Knowledge and attitudes were assessed pre- and postcourse. Findings indicate that teamwork education tailored to the needs of the specific audience resulted in knowledge gained and improved attitudes toward the components of teamwork. The attitudes that most significantly improved were related to team structure and situation monitoring. There was no improvement in participants' attitudes toward leadership, mutual support, and communication. Team training has been shown to improve safety culture, patient satisfaction, and clinical outcomes. Including risk managers in training on teamwork, communication, and collaboration can serve to foster a common language among clinicians and management. In addition, a measurement related to implementation in the health care setting may yield insight into the impact of training. Qualitative measurement may allow the researcher to delve deeper into how these health care facilities are using team training interventions. © 2016 American Society for Healthcare Risk Management of the American Hospital Association.
Connley, Warren; Rad, Adrian; Botzum, Stephen
As NASA Project Risk Management activities continue to evolve, the need to successfully integrate risk management processes across the life cycle, between functional disciplines, stakeholders, various management policies, and within cost, schedule and performance requirements/constraints become more evident and important. Today's programs and projects are complex undertakings that include a myriad of processes, tools, techniques, management arrangements and other variables all of which must function together in order to achieve mission success. The perception and impact of risk may vary significantly among stakeholders and may influence decisions that may have unintended consequences on the project during a future phase of the life cycle. In these cases, risks may be unintentionally and/or arbitrarily transferred to others without the benefit of a comprehensive systemic risk assessment. Integrating risk across people, processes, and project requirements/constraints serves to enhance decisions, strengthen communication pathways, and reinforce the ability of the project team to identify and manage risks across the broad spectrum of project management responsibilities. The ability to identify risks in all areas of project management increases the likelihood a project will identify significant issues before they become problems and allows projects to make effective and efficient use of shrinking resources. By getting a total team integrated risk effort, applying a disciplined and rigorous process, along with understanding project requirements/constraints provides the opportunity for more effective risk management. Applying an integrated approach to risk management makes it possible to do a better job at balancing safety, cost, schedule, operational performance and other elements of risk. This paper will examine how people, processes, and project requirements/constraints can be integrated across the project lifecycle for better risk management and ultimately improve the
Greenburg, J. S.; Kaplan, M.; Fishman, J.; Hopkins, C.
The computational procedures used in the evaluation of spacecraft technology programs that impact upon commercial communication satellite operations are discussed. Computer programs and data bases are described.
Lee, Charles H.; Cheung, Kar-Ming
Optimal planning and scheduling for a communication network was created where the nodes within the network are communicating at the highest possible rates while meeting the mission requirements and operational constraints. The planning and scheduling problem was formulated in the framework of Mixed Integer Programming (MIP) to introduce a special penalty function to convert the MIP problem into a continuous optimization problem, and to solve the constrained optimization problem using heuristic optimization. The communication network consists of space and ground assets with the link dynamics between any two assets varying with respect to time, distance, and telecom configurations. One asset could be communicating with another at very high data rates at one time, and at other times, communication is impossible, as the asset could be inaccessible from the network due to planetary occultation. Based on the network's geometric dynamics and link capabilities, the start time, end time, and link configuration of each view period are selected to maximize the communication efficiency within the network. Mathematical formulations for the constrained mixed integer optimization problem were derived, and efficient analytical and numerical techniques were developed to find the optimal solution. By setting up the problem using MIP, the search space for the optimization problem is reduced significantly, thereby speeding up the solution process. The ratio of the dimension of the traditional method over the proposed formulation is approximately an order N (single) to 2*N (arraying), where N is the number of receiving antennas of a node. By introducing a special penalty function, the MIP problem with non-differentiable cost function and nonlinear constraints can be converted into a continuous variable problem, whose solution is possible.
Hilkert, Sarah M; Cebulla, Colleen M; Jain, Shelly Gupta; Pfeil, Sheryl A; Benes, Susan C; Robbins, Shira L
As the ophthalmology accreditation system undergoes major changes, training programs must evaluate residents in the 6 core competencies, including appropriately communicating bad news. Although the literature is replete with recommendations for breaking bad news across various non-ophthalmology specialties, no formal training programs exist for ophthalmology. There are many valuable lessons to be learned from our colleagues regarding this important skill. We examine the historic basis for breaking bad news, explore current recommendations among other specialties, and then evaluate a pilot study in breaking bad news for ophthalmology residents. The results of this study are limited by a small number of residents at a single academic center. Future studies from multiple training programs should be conducted to further evaluate the need and efficacy of formal communication skills training in this area, as well as the generalizability of our pilot training program. If validated, this work could serve as a template for future ophthalmology resident training and evaluation in this core competency. Copyright © 2016 Elsevier Inc. All rights reserved.
Wu, Yelena P; Mays, Darren; Kohlmann, Wendy; Tercyak, Kenneth P
Predispositional genetic testing among minor children is intensely debated due to the potential benefits and harms of providing this type of genetic information to children and their families. Existing guidelines on pediatric genetic testing state that predispositional testing could be appropriate for minors if preventive services exist that mitigate children's risk for or severity of the health condition in question. We use the example of hereditary melanoma to illustrate the rationale for and potential application of genetic risk communication for an adult-onset cancer to a pediatric population where childhood behaviors may reduce risk of disease later in life. We draw from the adult melanoma genetic risk communication and pediatric health behavior change literatures to suggest ways in which genetic test reporting and complementary education could be delivered to children who carry a hereditary risk for melanoma and their families in order to foster children's engagement in melanoma preventive behaviors. Genetic discoveries will continue to yield new opportunities to provide predispositional genetic risk information to unaffected individuals, including children, and could be delivered within programs that provide personalized and translational approaches to cancer prevention.
Maylath, Bruce; Mousten, Birthe; Vandepitte, Sonia
Speakers Maylath, Mousten and Vandepitte, co-authors of two chapters on what they call the Trans-Atlantic Project, will describe the programmatic framework for establishing the collaborative partnerships in which students studying technical writing in the U.S. work with students studying...... help achieve common program objectives, particularly in regard to intercultural negotiation and mediation processes. In addition, they will describe how they met course-specific objectives. For the technical writing course, such objectives included broadening students' awareness of the needs of readers...... translation in Europe to create procedural documents in Danish, Dutch, English, French, German and/or Italian. They will provide guidelines for how international partnerships of this kind can be established between technical communication programs and translation programs anywhere, even in the abscence...
A corporate overview of Falconbridge was presented. Falconbridge, founded in 1928 is a leading producer of nickel, copper, cobalt and platinum group metals at low cost. A map displaying its worldwide locations was shown. In Canada, Falconbridge operates in Ontario and Nunavik Territory. The experience in Norway was briefly described, touching on market volatility, market intelligence, portfolio management, and risk management guidelines. The author then explained the purpose of the Energy Project Team, which was responsible for preparing for deregulation, developing strategies for purchasing energy, and minimizing the cost of purchased energy in a competitive market. The plan was described, and the emphasis placed on the core Ontario team. Communication played a large part. The management system functions were reviewed, and analysis provided. The financial integration model was presented. Risk management was dealt with, followed by market intelligence and operational hedge. Division impact was discussed. The major Falconbridge issues were: budget exposure to electricity price variability, how much fixed-price power supply and how long should the contracts be, regulatory structure, market purchase timing, and adhere to corporate risk management policy. The procurement process was described. The author concluded that the product must be kept simple and the number of products limited. A realistic schedule must by adhered to, and a short bidding period of four hours proved ideal. Supplier relationship must be consumer driven. The importance of communication plan was emphasized. Getting pre-approval to make the deal is important. tabs., figs
Jump, R.A.; Williamson, D.S.
This paper presents the findings of a sensitivity analysis into the independent variables that determine the levels of health risks posed by buried plutonium and americium at a typical contaminated site in an arid region. Environmental Restoration Program Managers often must make decisions concerning cleanup levels, remediation alternatives, schedules, cost estimates, etc. based upon extraordinarily safe assumptions about risk assessment calculation inputs. This study reveals to the Program Manager which variables are major drivers to the calculated levels of risk posed by transuranic radionuclides and which ones have second order effects or less. The findings of this study should indicate which inputs should be the focus of attention during negotiations with regulators and of further empirical investigation
Gurabardhi, Z.; Gutteling, Jan M.; Kuttschreuter, M.
Risk communication during the years has shown its vitality and has proved its importance as a field of research. This article provides a brief record of the development of risk communication in the environmental and technological domain by examining some of the trends resulting from the analysis of
Takamura, N.; Taira, Y.; Yoshida, K.; Nakashima-Hashiguchi, K.; Orita, M.; Yamashita, S.
Radiological specialists from Nagasaki University have served on the medical relief team organized at Fukushima Medical University Hospital (Fukushima City) ever since the accident at the Fukushima Dai-ichi nuclear power plant. Furthermore, we have conducted the radiation crisis communication efforts by spreading correct information on the health effects of radiation as 'advisors on radiation health risk control'. Nagasaki University has been assisting the reconstruction efforts of Kawauchi Village in Fukushima Prefecture, which was the first village to declare that residents could safely return to their homes because radiation doses were found to be at comparatively low levels. In April 2013, Nagasaki University and the Kawauchi government office concluded an agreement concerning comprehensive cooperation toward reconstruction of the village. As a result, we established a satellite facility of the university in the village. In conclusion, training of specialists who can take responsibility for long-term risk communication regarding the health effects of radiation as well as crisis communication in the initial phase of the accident is an essential component of all such recovery efforts. Establishment of a training system for such specialists will be very important both for Japan and other countries worldwide. (authors)
Charrière, Marie; Bogaard, Thom; Junier, Sandra; Malet, Jean-Philippe; Mostert, Erik
How effective is visual communication to increase awareness of natural hazards and risks? To answer this research question, we developed a research design that was at the same time an experimental setting and an actual communication effort. Throughout the full length of the 2-years project held in the Ubaye valley (southeastern France), we collaborated with local and regional stakeholders (politicians and technicians). During a consultation phase, the communication context was determined, the audience of the project was defined and finally the testing activity-communication effort was determined. We were offered the opportunity to design an exhibition for the local public library. In a consultation phase that corresponded to the design of the exhibition, the stakeholders contributed to its content as well as helping with the funding of the exhibition. Finally, during the experimentation phase, the stakeholders participated in advertising the activity, gathering of participants and designing the scientific survey. In order to assess the effects of the exhibition on risk awareness, several groups of children, teenagers and adults were submitted to a research design, consisting of 1) a pre-test, 2) the visit of the exhibition and 3) a post-test similar to the pre-test. In addition, the children answered a second post-test 3 months after the visit. Close ended questions addressed the awareness indicators mentioned in the literature, i.e. worry level, previous experiences with natural hazards events, exposure to awareness raising, ability to mitigate/respond/prepare, attitude to risk, and demographics. In addition, the post-test included several satisfaction questions concerning the visual tools displayed in the exhibition. A statistical analysis of the changes between the pre- and post- tests (paired t-test, Wilcoxon signed-rank test and bootstrapping) allowed to verify whether the exhibition had an impact on risk awareness or not. In order to deduce which variable
Frewer, L J; Howard, C; Hedderley, D; Shepherd, R
Factors such as hazard type and source credibility have been identified as important in the establishment of effective strategies for risk communication. The elaboration likelihood model was adapted to investigate the potential impact of hazard type, information source, and persuasive content of information on individual engagement in elaborative, or thoughtful, cognitions about risk messages. One hundred sixty respondents were allocated to one of eight experimental groups, and the effects of source credibility, persuasive content of information and hazard type were systematically varied. The impact of the different factors on beliefs about the information and elaborative processing examined. Low credibility was particularly important in reducing risk perceptions, although persuasive content and hazard type were also influential in determining whether elaborative processing occurred.
Prokhorov, Alexander V; Machado, Tamara C; Calabro, Karen S; Vanderwater, Elizabeth A; Vidrine, Damon J; Pasch, Keryn P; Marani, Salma K; Buchberg, Meredith; Wagh, Aditya; Russell, Sophia C; Czerniak, Katarzyna W; Botello, Gabrielle C; Dobbins, Mackenzie H; Khalil, Georges E; Perry, Cheryl L
Engaging young adults for the purpose of communicating health risks associated with nicotine and tobacco use can be challenging since they comprise a population heavily targeted with appealing marketing by the evolving tobacco industry. The Food and Drug Administration seeks novel ways to effectively communicate risks to warn about using these products. This paper describes the first step in developing a text messaging program delivered by smartphones that manipulate three messaging characteristics (i.e., depth, framing, and appeal). Perceptions of community college students were described after previewing text messages designed to inform about risks of using conventional and new tobacco products. Thirty-one tobacco users and nonusers, aged 18-25 participated in five focus discussions held on two community college campuses. Attendees reviewed prototype messages and contributed feedback about text message structure and content. Qualitative data were coded and analyzed using NVivo Version 10. Most participants were female and two-thirds were ethnic minorities. A variety of conventional and new tobacco products in the past month were used by a third of participants. Three identified domains were derived from the qualitative data. These included perceived risks of using tobacco products, receptivity to message content, and logistical feedback regarding the future message campaign. Overall, participants found the messages to be interesting and appropriate. A gap in awareness of the risks of using new tobacco products was revealed. Feedback on the prototype messages was incorporated into message revisions. These findings provided preliminary confirmation that the forthcoming messaging program will be appealing to young adults.
Severe accidents at nuclear plants can result in long-standing and large-scale disasters encompassing wide areas. The public may have special concerns regarding these plants and radiation-related health risks. It has therefore been argued that risk communications efforts, along with rigid safety management of nuclear plants, are imperative to prevent such accidents, mitigate their impacts, and alleviate public concerns. This article introduces a set of laws, acts, codes, and guidelines concerning nuclear safety in Japan. In addition, the preparedness and mitigation plans and programs for dealing with nuclear accidents and possible disasters are also discussed. Furthermore, the ongoing accidents at the Fukushima nuclear power plants following the Great East Japan Earthquake in 2011, and the government response to them are presented. A set of points regarding the management and communications of power plant accidents are discussed. (author)
Bredesen, R. E.; Drapalik, M.; Butt, B.
This study attempts to provide the necessary framework required to make sufficiently informed decisions regarding the safety implications of ice throw. The framework elaborates on how to cope with uncertainties, and how to describe results in a meaningful and useful manner to decision makers. Moreover, it points out the moral, judicial and economical obligations of wind turbine owners such that they are able to minimize risk of ice throws as much as possible. Building on the strength of knowledge as well as accounting for uncertainty are also essential in enabling clear communication with stakeholders on the most important/critical/vital issues. With increasing empirical evidence, one can assign a higher confidence level on the expert opinions on safety. Findings regarding key uncertainties of ice risk assessments are presented here to support the ongoing IEA Wind Task 19's work on creating the international guidelines on ice risk assessment due in 2018 (Krenn et al. 2017)[1-6]. In addition the study also incorporates the findings of a Norwegian information project, which focuses on the ice throw hazard for the public (Bredesen, Flage, Butt, Winterwind 2018)[7-9]. This includes measures to reduce damage and hazard from wind turbines for the general public. Recent theory of risk assessment questions the use of risk criteria for achieving optimum risk reduction and favours the use of the ALARA (as low as reasonably achievable) principle. Given the several practical problems associated with the ALARA approach (e.g. judicial realization), a joint approach, which uses a minimum set of criteria as well as the obligation to meet ALARA is suggested (associated with acceptable cost). The actual decision about acceptance criteria or obligations is a societal one, thus suggestions can be made at best. Risk acceptance, risk perception and risk communication are inextricably linked and should thus never be considered separately. Risk communication can shape risk perception
Edworthy, Judy; Hellier, Elizabeth; Newbold, Lex; Titchener, Kirsteen
Three experiments explore several factors which influence information transmission when warning messages are passed from person to person. In Experiment 1, messages were passed down chains of participants using five different modes of communication. Written communication channels resulted in more accurate message transmission than verbal. In addition, some elements of the message endured further down the chain than others. Experiment 2 largely replicated these effects and also demonstrated that simple repetition of a message eliminated differences between written and spoken communication. In a final field experiment, chains of participants passed information however they wanted to, with the proviso that half of the chains could not use telephones. Here, the lack of ability to use a telephone did not affect accuracy, but did slow down the speed of transmission from the recipient of the message to the last person in the chain. Implications of the findings for crisis and emergency risk communication are discussed. Copyright © 2015 Elsevier Ltd and The Ergonomics Society. All rights reserved.
Yabuta, Naohiro; Kawai, Jun; Hikawa, Tamae
On the closure of uranium production facilities, settled at Ningyo-Toge Environmental Engineering Center and other area in Okayama and Tottori prefectures, action plans for risk communication with residence and local governments were developed and implemented. With the direction of the action plans for risk communication, 'Imaging plan for developing the local area around Ningyo-Toge' were drawn. Furthermore, practical program called Ethnography by High School Students' were developed, which draw the outlines of past and future around Ningyo-Toge with the insights of high school students, and conducted. As the fundamental materials required to conduct the program above, the topography of northern part of Okayama prefecture, the history and cultures of Kamisaibara village, the history of the uranium mining sites at Ningyo-Toge and Japanese nuclear energy development were clarified. Furthermore, Emergency management plans during pursuing of risk communication plans were also developed. (author)
Chao, Hui-Chen; Kaas, Merrie; Su, Ying-Hwa; Lin, Mei-Feng; Huang, Mei-Chih; Wang, Jing-Jy
Effective communication between nurses and patients with dementia promotes the quality of patient care by improving the identification of patient needs and by reducing the miscommunication-related frustration of patients and nurses. This study evaluates the effects of an advanced innovative Internet-based communication education (AIICE) program on nurses' communication knowledge, attitudes, frequency of assessing patient communication capacity, and communication performance in the context of care for patients with dementia. In addition, this study attempts to evaluate the indirect effects of this program on outcomes for patients with dementia, including memory and behavior-related problems and depressive symptoms. A quasi-experimental research design with a one-group repeated measure was conducted. Convenience sampling was used to recruit nurses from long-term care facilities in southern Taiwan. Data were analyzed using general estimating equations to compare changes over time across three points: baseline, fourth-week posttest, and 16th-week posttest. One hundred five nurses completed the AIICE program and the posttest surveys. The findings indicate that nurses' communication knowledge, frequency in assessing patients' communication capacity, and communication performance had improved significantly over the baseline by either the 4th- or 16th-week posttest (p < .01). However, communication attitude showed no significant improvement in the posttest survey (p = .40). Furthermore, the findings indicate that the memory and behavior-related problems and the depressive symptoms of patients had decreased significantly by the 16th-week posttest (p = .05). This study showed that the AIICE program improves nurses' communication knowledge, frequency to assess patients' communication capacity, and communication performance and alleviates the memory and behavior-related problems and depressive symptoms of patients. The continuous communication training of nurses using the
Stanciugelu, I.; Frunzaru, V.; Armas, I.; Duntzer, A.; Stan, S.
Risk management has become a dominant concern of public policy and the ability of government to anticipate the strength and focus of public concerns remains weak. The Social Amplification of Risk Framework (SARF) was designed to assist in this endeavor. It aims to facilitate a greater understanding of the social processes that can mediate between a hazard event and its consequences. SARF identifies categories of mediator/moderator that intervene between risk event and its consequences and suggests a causal and temporal sequence in which they act. Information flows first through various sources and then channels, triggering social stations of amplification, initiating individual station of amplification and precipitating behavioral reactions. The International Risk Governance Council Framework is an interdisciplinary and multilevel approach, linking risk management and risk assessment sphere through communication. This study aims to identify categories of mediator/moderator that intervene between the risk event and its consequences, using a survey on earthquake risk perception addressing population of Bucharest city. Romania has a unique seismic profile in Europe, being the country with the biggest surface affected in case of a serious earthquake. Considering the development of the urban area that took place in the last two decades and the growing number of inhabitants, Bucharest is the largest city in Romania and is exposed to extensive damages in case of an earthquake. The sociological survey has been conducted in December 2009 on a representative sample of the Bucharest population aged 18 and over (N=1376) using one stage sampling design. We used a stratified sample method shearing the investigated populations in six layers according to the six sectors of Bucharest. The respondents were selected using random digit dialling method (RDD) and the questionnaires were administered by research staff with computer assisted telephone interviewing method (CATI). The
Cairns, Georgina; de Andrade, Marisa; MacDonald, Laura
Population-level compliance with health protective behavioral advice to prevent and control communicable disease is essential to optimal effectiveness. Multiple factors affect perceptions of trustworthiness, and trust in advice providers is a significant predeterminant of compliance. While competency in assessment and management of communicable disease risks is critical, communications competency may be equally important. Organizational reputation, quality of stakeholder relationships and risk information provision strategies are trust moderating factors, whose impact is strongly influenced by the content, timing and coordination of communications. This article synthesizes the findings of 2 literature reviews on trust moderating communications and communicable disease prevention and control. We find a substantial evidence base on risk communication, but limited research on other trust building communications. We note that awareness of good practice historically has been limited although interest and the availability of supporting resources is growing. Good practice and policy elements are identified: recognition that crisis and risk communications require different strategies; preemptive dialogue and planning; evidence-based approaches to media relations and messaging; and building credibility for information sources. Priority areas for future research include process and cost-effectiveness evaluation and the development of frameworks that integrate communication and biomedical disease control and prevention functions, conceptually and at scale.
Bentz, E.J. Jr.; Bentz, C.B.; O'Hora, T.D.; Chen, S.Y.
The 1,350 square-mile Nevada Test Site and additional sites in Nevada served as the continental sites for US nuclear weapons testing from 1951 to 1992. The Nevada Risk Assessment/Management Program (NRAMP) is a currently on-going effort of the Harry Reid Center for Environmental Studies at the University of Nevada, Las Vegas (UNLV) and the firm of E. J. Bentz and Associates, Inc., in cooperation with the US Department of Energy (DOE) Environmental Management Program. Argonne National Laboratory is one of several public and private organizations supporting personnel appointed by the NRAMP to the NRAMP Scientific Peer Review Panel. The NRAMP is part of a national effort by the DOE to develop new sources of information and approaches to risk assessment, risk management, risk communication, and public outreach relevant to the ecological and human health effects of radioactive and hazardous materials management and site remediation activities. This paper describes the development, conduct, and current results of the scientific peer review process which supports the goals of the NRAMP
Hewett, Caspar; Simpson, Carolyn; Wainwright, John
Soil erosion is a major problem worldwide, affecting agriculture, the natural environment and urban areas through its impact on flood risk, water quality, loss of nutrient-rich upper soil layers, eutrophication of water bodies, sedimentation of waterways and sediment-related damage to roads, buildings and infrastructure such as water, gas and electricity supply networks. This study focuses on risks to infrastructure associated with erosion and the interventions needed to reduce those risks. Deciding on what interventions to make means understanding better which parts of the landscape are most susceptible to erosion and which measures are most effective in reducing it. Effective ways of communicating mitigation strategies to stakeholders such as farmers, land managers and policy-makers are then essential if interventions are to be implemented. Drawing on the Decision-Support Matrix (DSM) approach which combines a set of hydrological principles with Participatory Action Research (PAR), a decision-support tool for Communicating and Visualizing Erosion-Associated Risks to Infrastructure (CAVERTI) was developed. The participatory component was developed with the Wear Rivers Trust, focusing on a case-study area in the North East of England. The CAVERTI tool brings together process understanding gained from modelling with knowledge and experience of a variety of stakeholders to address directly the problem of sediment transport. Development of the tool was a collaborative venture, ensuring that the problems and solutions presented are easily recognised by practitioners and decision-makers. This recognition, and ease of access via a web-based interface, in turn help to ensure that the tools get used. The web-based tool developed helps to assess, manage and improve understanding of risk from a multi-stakeholder perspective and proposes solutions to problems. We argue that visualization and communication tools co-developed by researchers and stakeholders are the best means
Patterson, Margaret Jones
To assess how an urban university can take advantage of its setting to design a master's program in corporate communication, a 1987 study of the master's program in corporate communication at Duquesne University of Pittsburgh was conducted. Data were obtained through a survey of 590 local communication professionals, of whom 270 responded (a…
In accordance with today's workplace expectations, many university programs identify the ability to communicate as a crucial asset for future professionals. Yet, if the teaching of verbal communication is clearly identifiable in most university programs, the same cannot be said of non-verbal communication (NVC). Knowing the importance of the…
Logan, Robert A; Kreps, Gary L
This article introduces the Journal of Health Communication's special section, Evaluating Health Communication Programs. This special section is based on a public lecture series supported by the National Library of Medicine titled "Better Health: Evaluating Health Communication Programs" designed to share best practices for using evaluation research to develop, implement, refine, and institutionalize the best health communication programs for promoting public health. This introduction provides an overview to the series, summarizes the major presentations in the series, and describe implications from the series for translational health communication research, interventions, and programs that can enhance health outcomes.
Stout, Stephanie A; Espel, Emma V; Sandman, Curt A; Glynn, Laura M; Davis, Elysia Poggi
Childhood obesity affects nearly 17% of children and adolescents in the United States. Increasing evidence indicates that prenatal maternal stress signals influence fetal growth, child obesity, and metabolic risk. Children exhibiting catch-up growth, a rapid and dramatic increase in body size, within the first two years of life are also at an increased risk for developing metabolic disorder and obesity. We evaluate the potential role of the maternal hypothalamic-pituitary-adrenal (HPA) and placental axis in programming risk for child obesity. This prospective longitudinal study measured placental corticotropin-releasing hormone (pCRH) and maternal plasma cortisol at 15, 19, 25, 30, and 37 gestational weeks and collected child body mass index (BMI) at birth, 3, 6, 12, and 24 months. Participants included 246 mothers and their healthy children born full term. Each child's BMI percentile (BMIP) was determined using World Health Organization (WHO) standards based on age and sex. Child BMIP profiles from birth to two years of age were characterized using general growth mixture modeling (GGMM). We evaluated whether fetal exposure to placental CRH and maternal cortisol are associated with BMIP profiles. Placental CRH at 30 gestational weeks was highly associated with both BMIP (pfetal programming of obesity risk. Copyright © 2014 Elsevier Ltd. All rights reserved.
Ericson, D.M. Jr.; Varnado, G.B.
The modern industrial manger faces the challenge of safely and efficiently operating increasingly complex, sophisticated, and expensive plants in an atmosphere of reduced resources and increased competition, and frequently with heightened political and public oversight. These political and public concerns have become especially significant where the Federal Government regulates and/or funds programs that have a significant potential for adverse public safety or environmental impacts. Under these circumstances, a major accident or environmental insult could translate into major programmatic delay, redirection, or even plant closing. After-the-fact (reactive) resolution of safety and/or environment problems is both costly and time-consuming process. Therefore, it is prudent for managers at all levels to initiate aggressive proactive efforts to identify and control the risks (hazards) associated with their programs. Unfortunately, risk is not a concept with a single, universally accepted definition. It is most often represented as the product of the probability of occurrence of undesired events and the resultant consequences of those events. The consequences of concern may include: loss of human health, reduction in life expectancy, or loss of life; material or financial losses; environmental damage; or even societal disturbances. This paper discusses risk management and systems safety interest in which has intensified over the post decade principally because of public perceptions of the risks associated with nuclear power and the disposal of hazardous chemical wastes
Christine Tiffany Cool
Full Text Available Problem: In the aftermath of Typhoon Haiyan, the World Health Organization (WHO Representative Office in the Philippines had no social media presence to share timely, relevant public health information. Context: Risk communication is essential to emergency management for public health message dissemination. As social media sites, such as Facebook, are popular in the Philippines, these were adopted for risk communication during the response to Haiyan. Action and outcome: The WHO Representative Office in the Philippines established Facebook, Twitter and Instagram accounts. Thirty days after these social medial channels were established, a gradual increase in followers was observed. Facebook saw the largest increase in followers which occurred as posted content gradually evolved from general public health information to more pro-active public health intervention and preparedness messaging. This included information on key health interventions encouraging followers to adopt protective behaviours to mitigate public health threats that frequently occur after a disaster. Lessons learnt: During the response to Haiyan, creating a social media presence, raising a follower base and developing meaningful messages and content was possible. This event underscored the importance of building a social media strategy in non-emergency times and supported the value of developing public health messages and content that both educates and interests the general public.
Cool, Christine Tiffany; Claravall, Marie Chantal; Hall, Julie Lyn; Taketani, Keisuke; Zepeda, John Paul; Gehner, Monika; Lawe-Davies, Olivia
In the aftermath of Typhoon Haiyan, the World Health Organization (WHO) Representative Office in the Philippines had no social media presence to share timely, relevant public health information. Risk communication is essential to emergency management for public health message dissemination. As social media sites, such as Facebook, are popular in the Philippines, these were adopted for risk communication during the response to Haiyan. The WHO Representative Office in the Philippines established Facebook, Twitter and Instagram accounts. Thirty days after these social medial channels were established, a gradual increase in followers was observed. Facebook saw the largest increase in followers which occurred as posted content gradually evolved from general public health information to more pro-active public health intervention and preparedness messaging. This included information on key health interventions encouraging followers to adopt protective behaviours to mitigate public health threats that frequently occur after a disaster. During the response to Haiyan, creating a social media presence, raising a follower base and developing meaningful messages and content was possible. This event underscored the importance of building a social media strategy in non-emergency times and supported the value of developing public health messages and content that both educates and interests the general public.
Tsubokawa, Hiroaki; Nagasaka, Toshinari; Sunaga, Yohei; Lee, Taiyoung; Taguchi, Hitoshi; Usuda, Yuichiro
The Society for Risk Analysis Japan built the special website that reply to the people who are concerning the risk related to the Great East Japan Earthquake occurred on March 11, 2011. Although, there were many risk communication activities between the specialists of the risk research and citizens on the website, there are some significant problems for the risk communication using the website. This report summarizes the result of our activity. (author)
Cupp, Pamela K; Atwood, Katharine A; Byrnes, Hilary F; Miller, Brenda A; Fongkaew, Warunee; Chamratrithirong, Aphichat; Rhucharoenpornpanich, Orratai; Rosati, Michael J; Chookhare, Warunee
This article reports on a combined family-based substance abuse and HIV-prevention intervention targeting families with 13-14-year-old children in Bangkok, Thailand. Families (n = 340) were randomly and proportionally selected from 7 districts in Bangkok with half randomly assigned to an experimental or control condition. Families in the intervention condition were exposed to 5 interactive booklets about adolescent substance use and risky sexual behavior. Trained health educators followed up by phone to encourage completion of each booklet. Primary outcomes reported in this article include whether the intervention increased the frequency of parent-child communication in general or about sexual risk taking in particular as well as whether the intervention reduced discomfort discussing sexual issues. The authors also tested to see whether booklet completion was associated with communication outcomes at the 6-month follow-up. Multivariate findings indicate that the intervention had a significant impact on the frequency of general parent-child communication on the basis of child reports. The intervention had a marginal impact on the frequency of parent-child communication about sexual issues on the basis of parent reports. Booklet completion was associated with reduced discomfort discussing sex and was marginally associated with frequency of parent-child discussion of sex on the basis of parent reports only. These findings indicate that a family-based program can influence communication patterns.
Harmful effects of prolonged radiation exposures were recognized early on following the discovery of X-rays by W.C. Roentgen in 1895. The type and severity of radiogenic effects are functions of a number of factors, radiation quality and quantity, chemical toxicity, and radiosensitivity of irradiated tissues being the most significant ones. Currently, there are several human registries for radiogenic cancers. Atomic bomb and nuclear test survivors, and populations exposed to medical irradiation constitute the largest study cohorts. Two general types of radiogenic effects have emerged from these registries: prompt and delayed. While the effects of acute exposures are very well documented, investigations of the effects of low-level exposures require the use of mathematical models. Communicating the risks of lower-level chronic radiation exposures to the general public remains a challenging task. The most effective approaches include clear interpretation and placing radiation risks in perspective: risks versus benefits, and comparisons with risks carried by common activities in which we all engage. (author)
Full Text Available Abstract Background Clear communication about the possible outcomes of proposed medical interventions is an integral part of medical care. Despite its importance, there have been few studies comparing different formats for presenting probabilistic information to patients, especially when small probabilities are involved. The purpose of this study was to explore the potential usefulness of several new small-risk graphic communication formats. Methods Information about the likelihoods of cancer and cancer prevention associated with two hypothetical cancer screening programs were used to create an augmented bar chart, an augmented grouped icon display, a flow chart, and three paired combinations of these formats. In the study scenario, the baseline risk of cancer was 53 per 1,000 (5.3%. The risk associated with cancer screening option A was 38 per 1,000 (3.8% and the risk associated with screening option B was 29 per 1,000 (2.9%. Both the augmented bar chart and the augmented grouped icon display contained magnified views of the differences in cancer risk and cancer prevention associated with the screening programs. A convenience sample of 29 subjects (mean age 56.4 years; 76% men used the Analytic Hierarchy Process (AHP to indicate their relative preferences for the six formats using 15 sequential paired comparisons. Results The most preferred format was the combined augmented bar chart + flow diagram (mean preference score 0.43 followed by the combined augmented icon + augmented bar chart format (mean preference score 0.22. The overall differences among the six formats were statistically significant: Kruskal-Wallis Chi Square = 141.4, p Conclusion These findings suggest that patients may prefer combined, rather than single, graphic risk presentation formats and that augmented bar charts and icon displays may be useful for conveying comparative information about small risks to clinical decision makers. Further research to confirm and extend these
Sanders, B. F.; Matthew, R.; Houston, D.; Cheung, W. H.; Karlin, B.; Schubert, J.; Gallien, T.; Luke, A.; Contreras, S.; Goodrich, K.; Feldman, D.; Basolo, V.; Serrano, K.; Reyes, A.
Coastal communities around the world face significant and growing flood risks that require an accelerating adaptation response, and fine-resolution urban flood models could serve a pivotal role in enabling communities to meet this need. Such models depict impacts at the level of individual buildings and land parcels or "street level" - the same spatial scale at which individuals are best able to process flood risk information - constituting a powerful tool to help communities build better understandings of flood vulnerabilities and identify cost-effective interventions. To measure understanding of flood risk within a community and the potential impact of street-level models, we carried out a household survey of flood risk awareness in Newport Beach, California, a highly urbanized coastal lowland that presently experiences nuisance flooding from high tides, waves and rainfall and is expected to experience a significant increase in flood frequency and intensity with climate change. Interviews were completed with the aid of a wireless-enabled tablet device that respondents could use to identify areas they understood to be at risk of flooding and to view either a Federal Emergency Management Agency (FEMA) flood map or a more detailed map prepared with a hydrodynamic urban coastal flood model (UCI map) built with grid cells as fine as 3 m resolution and validated with historical flood data. Results indicate differences in the effectiveness of the UCI and FEMA maps at communicating the spatial distribution of flood risk, gender differences in how the maps affect flood understanding, and spatial biases in the perception of flood vulnerabilities.
Koschatzky, Valentina; Haynes, Katharine; McAneney, John
Last October, in a landmark case, six scientists and a government official associated with the Italian National Commission for the Forecast and Prevention of Major Risks were found guilty of multiple counts of manslaughter. The trial followed a magnitude 6.3 earthquake near the Italian city of L'Aquila that killed 309 people in April 2009. The alleged crime was not a failure to predict the earthquake, but rather one of inadequately communicating the level of risk, and, presumably in the view of the judge, deliberate obfuscation. Risk communication is about providing the public with information needed to minimise injury, loss of life and damage to property. Mostly, even when well executed, this is, at best, only partially successful. The usual outcome is a public who, despite warnings and for any number of reasons, do not undertake protective behaviour. Nevertheless, despite the difficulty of motivating behavioural change, the public deserve correct and objective information. The L'Aquila situation is not without precedent: on June 25, 1997, a major dome collapse of the Soufrière Hills Volcano on the Caribbean Island of Montserrat killed 19 people within a designated exclusion zone. At the inquest, the advice provided by the scientists involved with the monitoring and risk assessment of the volcano was closely scrutinised. In the end, however, the scientists were not implicated in the deaths and the advice they provided was not challenged. The scientists on Montserrat, like those of the Major Risk Commission in Italy, had come under great pressure to bend their science to the social and political needs of the island; unlike the scientists on trial in Italy, they resisted. Similar questions were posed of fire authorities and scientists after the 2009 bushfires (wildfires) in Victoria, Australia, and the death of 173 people. A longstanding Australian bushfire community safety strategy was the 'prepare, stay and defend [homes], or leave early policy'. It arose from
Full Text Available Communication with patients is a core clinical skill in medicine that can be acquired through communication skills training. Meanwhile, the importance of transfer of communication skills to the workplace has not been sufficiently studied. This study aims to assess the efficacy of a 40-hour training program designed to improve patients' satisfaction and residents' communication skills during their daily clinical rounds.Residents were randomly assigned to the training program or to a waiting list. Patients' satisfaction was assessed with a visual analog scale after each visit. Transfer of residents' communication skills was assessed in audiotaped actual inpatient visits during a half-day clinical round. Transcripted audiotapes were analyzed using content analysis software (LaComm. Training effects were tested with Mann-Whitney tests and generalized linear Poisson regression models.Eighty-eight residents were included. First, patients interacting with trained residents reported a higher satisfaction with residents' communication (Median=92 compared to patients interacting with untrained residents (Median=88 (p=.046. Second, trained residents used more assessment utterances (Relative Risk (RR=1.17; 95% Confidence intervals (95%CI=1.02-1.34; p=.023. Third, transfer was also observed when residents' training attendance was considered: residents' use of assessment utterances (RR=1.01; 95%CI=1.01-1.02; p=.018 and supportive utterances (RR=0.99; 95%CI=0.98-1.00; p=.042 (respectively 1.15 (RR, 1.08-1.23 (95%CI, p<.001 for empathy and 0.95 (RR, 0.92-0.99 (95%CI, p=.012 for reassurance was proportional to the number of hours of training attendance.The training program improved patients' satisfaction and allowed the transfer of residents' communication skills learning to the workplace. Transfer was directly related to training attendance but remained limited. Future studies should therefore focus on the improvement of the efficacy of communication skills
Full Text Available Since 2001, Brazilian Guidelines for undergraduate medical education highlighted the need to include communication skills (CS in the curriculum. At the Federal University of Santa Catarina (South Brazil, CS were taught in the third year in theoretical classes as an overview of physician-patient relationships, and in a nonsystematic way in practical classes. In 2013, theory and practice were aligned, mediated by reflection, by adding three classes: CS overview; responding to strong emotions; and giving bad news. Two Portuguese translation of modules from DocCom, a web-based audiovisual learning resource on CS in Healthcare (AACH, DUCOM, 2005- 2015, were used. In 2015, we started to teach CS to the 53 students registered in the first semester of our medical course. We report on the program in the first semester of the course and students’ perceptions of it. The CS program consisted of seven 1.5-hr face-to-face sessions with all students, co-taught by the authors, a PhD student and a medical school professor. The content included CS overview and importance in healthcare; relationship-centered care, building relationships and gathering information; students’ experiences in the medical course; and Myers-Briggs Type Indicator (MBTI. To encourage continuous reflection and align theory with practice, before or after theoretical brief presentations, additional resources were used: exercises to raise awareness of verbal and nonverbal communication, drawings on medical students’ life experiences, reflections about the poem “After a While” by Veronica Shoffstall and after listening to Bach’s Brandenburg concerto #1; DocCom modules #6 “Build a relationship” and #8 “Gather information” (viewed online to prepare for class followed by face-toface small group discussions (6-7 students in each about CS learned and theirs practice in role-play; peers’ and patients’ interviews; students’ MBTI identification (at distance and group dynamics
Glantz, C.S.; DiMassa, F.V.; Pelto, P.J.; Brothers, A.J. [Pacific Northwest Lab., Richland, WA (United States); Roybal, A.L. [Western Area Power Administration, Golden, CO (United States)
The Western Area Power Administration (Western) views environmental protection and compliance as a top priority as it manages the construction, operation, and maintenance of its vast network of transmission lines, substations, and other facilities. A recent Department of Energy audit of Western`s environmental management activities recommends that Western adopt a formal environmental risk program. To accomplish this goal, Western, in conjunction with Pacific Northwest Laboratory, is in the process of developing a centrally coordinated environmental risk program. This report presents the results of this design effort, and indicates the direction in which Western`s environmental risk program is heading. Western`s environmental risk program will consist of three main components: risk communication, risk assessment, and risk management/decision making. Risk communication is defined as an exchange of information on the potential for threats to human health, public safety, or the environment. This information exchange provides a mechanism for public involvement, and also for the participation in the risk assessment and management process by diverse groups or offices within Western. The objective of risk assessment is to evaluate and rank the relative magnitude of risks associated with specific environmental issues that are facing Western. The evaluation and ranking is based on the best available scientific information and judgment and serves as input to the risk management process. Risk management takes risk information and combines it with relevant non-risk factors (e.g., legal mandates, public opinion, costs) to generate risk management options. A risk management tool, such as decision analysis, can be used to help make risk management choices.
Ickert, Johanna; Stewart, Iain S.
For more than a decade, social science studies indicate that there is little or no correlation between the provision of scientific information about geohazards and risks and the adaptive changes in individual or community behaviour that would reduce risk. Bridging that gap to effectively convey hazard science 'the last mile' to those communities at risk raises a number of ethical issues about the role and responsibilities of geoscientists as communicators. Those issues emerge from a methodological shift away from the dominant interpretation of seismic risk communication as a transfer of scientific facts to "the public", towards more inclusive transdisciplinary communication strategies that incorporate peer-role models, adopt social network-based strategies and directly engage with communities in motivating preparedness actions. With this methodological shift comes ethical dilemmas. What are the target-groups that should be prioritised? What are the professional expectations and levels of personal engagement required of geo-communicators? How able and willing are geoscientists to include other forms of knowledge (e.g. from local communities or other disciplines)? What media formats can reconcile argumentative, informational "matters of fact" with sociocultural and psychological "matters of concern"? How should scientists react to political controversies related to risk mitigation and its communication? In the context of these ethical concerns, many geoscientist struggle to switch from conventional communication modes in which they are the technical 'experts' to more community-centered, participatory modes of public engagement. We examine this research question through a case study on seismic risk communication challenges in Istanbul, a megacity with one of the highest seismic vulnerabilities in the world. Currently, there are few formal mechanisms to facilitate interchange between academic geoscientists and the general public in Istanbul. In order to reduce the city
McCloud, Rachel F; Kohler, Racquel E; Viswanath, K
Young adulthood represents a time of myriad transitions, which leave young adults (YAs) more susceptible to the influences of cancer risk-promoting information. The tobacco, alcohol, indoor tanning, and food and beverage industries engage in aggressive marketing strategies through both traditional and social media to target this age group to consume their products, which have known links to cancer. Despite this barrage of messaging, detailed data are lacking on the communication behaviors of subgroups of this diverse age group, particularly those from low SES. This paper explores the available data on media usage among YAs and describes the cancer risk-promoting information environment, with a focus on communication inequalities and their implications for cancer research and control. Nationally representative data on media consumption patterns indicate that the majority of YAs access a diverse range of traditional and social media platforms, but these data do not fully describe differences at the intersection of age and important factors such as SES, gender, race/ethnicity, or urban/rural residence. Meanwhile, risk-promoting information is heavily marketed to YAs across media, with an increasing focus on using social media sites to normalize products and evade marketing restrictions. Gaps in the available data on YAs' media consumption behaviors, coupled with aggressive risk-promoting marketing strategies toward YAs, may impede cancer control efforts. Relationships between exposure to various cancer risk-promoting information, concurrent risk behaviors, SES disparities, and communication inequalities should be investigated to develop innovative and effective control programs and policies to promote cancer control in this important group. Copyright © 2017 American Journal of Preventive Medicine. Published by Elsevier Inc. All rights reserved.
Geoscientists and decision-makers have the same responsibility toward the society: reducing the damaging consequences induced by natural phenomena. They have to work together, geoscientists to improve the knowledge and decision-makers to take the "best" decision, both to design and implement balanced solutions, both to communicate. Feedback shows that if the collaboration between them has already improved, a lot has still to be done, especially in terms of communication; endless litany, geoscientists don't communicate in the right way! In a hyperspecialized technological and segmented society with sophisticated methods of communication, geoscientists don't use appropriate tools and terminology. It's true, and a lot of examples can be shown that highlight this! Risks is based on complex concepts, on notions that are poorly understood, even by scientists themselves, especially the concepts of probability and occurrence of phenomena. But the problem rest as well on the role and on the responsibility of the geoscientists. Risk management experts address geosciences and technology to identify problems and define protection, including prohibitive measures (such as not allowing building in hazardous areas). Policy makers and local planners want to know where to develop territories. On one hand the identification of problems, on the other hand the needs of solutions. Dialectic is not the same. When responsibility, money and image are the three main pillars of decision-making, long-term modeling and uncertainty, are the basic ones for geosciences. In our participative democracies people want to be actor of the development of their own territories; they want more freedom, more protection and less tax. Face to unrealistic political answers geoscientists have to explain and convince. It's not possible to gain on everything and some are going to loose. Shall geoscientists let decision-makers communicate on topics they hardly understand? No. Shall geoscientists communicate on
Smith, V.K.; Desvousges, W.H.; Fisher, A.; Johnson, F.R.
A panel of 2300 homeowners was divided into subgroups to test the effectiveness of six alternative ways of explaining the risk from naturally occurring radon gas. The research design focused on two dimensions: qualitative vs. quantitative and directive vs. evaluative. These characteristics led to 4 experimental booklets, which were compared with EPA's Citizen's Guide and a one-page fact sheet. The evaluation examined how much people learned about radon; whether they could form risk perceptions consistent with their home's measured radon level; and whether they felt they had enough information to make a decision about mitigation. The fact sheet did not perform well on any of these evaluation criteria. None of the five booklets clearly was best for all 3 evaluation criteria; the report discusses the implications for designing an effective radon-risk communication program
... equipment distribution program for people who are deaf-blind. In addition, the law will fill accessibility... Programming Accessibility Act; Announcement of Town Hall Meeting AGENCY: Federal Communications Commission... The Twenty-First Century Communications and Video Programming Accessibility Act (the Act or CVAA...
Rawlins, Brad L.; Soenksen, Roger; Jensen, Matt
Some programs in journalism and mass communication have been forced to incorporate limited enrollment strategies, as undergraduate interest in these programs continues to grow. After 4 years of moderate growth, undergraduate enrollments in journalism and mass communication programs increased dramatically in the year 2000. Some of the limited…
Full Text Available BACKGROUND: The population of Japan has achieved the longest life expectancy in the world. To further improve population health, consistent and comparative evidence on mortality attributable to preventable risk factors is necessary for setting priorities for health policies and programs. Although several past studies have quantified the impact of individual risk factors in Japan, to our knowledge no study has assessed and compared the effects of multiple modifiable risk factors for non-communicable diseases and injuries using a standard framework. We estimated the effects of 16 risk factors on cause-specific deaths and life expectancy in Japan. METHODS AND FINDINGS: We obtained data on risk factor exposures from the National Health and Nutrition Survey and epidemiological studies, data on the number of cause-specific deaths from vital records adjusted for ill-defined codes, and data on relative risks from epidemiological studies and meta-analyses. We applied a comparative risk assessment framework to estimate effects of excess risks on deaths and life expectancy at age 40 y. In 2007, tobacco smoking and high blood pressure accounted for 129,000 deaths (95% CI: 115,000-154,000 and 104,000 deaths (95% CI: 86,000-119,000, respectively, followed by physical inactivity (52,000 deaths, 95% CI: 47,000-58,000, high blood glucose (34,000 deaths, 95% CI: 26,000-43,000, high dietary salt intake (34,000 deaths, 95% CI: 27,000-39,000, and alcohol use (31,000 deaths, 95% CI: 28,000-35,000. In recent decades, cancer mortality attributable to tobacco smoking has increased in the elderly, while stroke mortality attributable to high blood pressure has declined. Life expectancy at age 40 y in 2007 would have been extended by 1.4 y for both sexes (men, 95% CI: 1.3-1.6; women, 95% CI: 1.2-1.7 if exposures to multiple cardiovascular risk factors had been reduced to their optimal levels as determined by a theoretical-minimum-risk exposure distribution. CONCLUSIONS
Hinton, J. J.; Veiga, M. M.; Beinhoff, C.
Artisanal miners employ rudimentary techniques for minéral extraction and often operate under hazardous, labour intensive, highly disorganized and illegal conditions. Gold is the main mineral extracted by artisanal miners, and the ecological and human health impacts resulting from mercury (Hg) use in gold extraction warrant special consideration. More than 30% of world's 13 million artisanal miners are women and, as they are often perceived to be less suited for labour intensive mining methods, the majority of women work in the processing aspect of artisanal mining, including amalgamation with Hg. As women are also predominantly responsible for food preparation, they are in an excellent position to respond to health risks associated with consumption of Hg-contaminated foods in impacted areas. In addition to their influence on consumption habits, women in artisanal mining communities may be in a position to effect positive change with respect to the technologies employed. Thus, gender sensitive approaches are necessary to reduce exposure risks to women and their families, promote clean technologies and support the development of stronger, healthier artisanal mining communities. This paper describes the roles of women in artisanal gold mining, highlights their importance in reducing the Hg exposure in these communities, and provides insight into how risks from Hg pollution can effectively be communicated and mitigated.
Crew Resource Management (CRM), a method focused on the management of human error and risk reduction, has shown promise in reducing communication failure in health care. The purpose of this project was to develop a virtual training program in CRM principles of effective leadership and followership, and evaluate the applicability to nurses working in the hospital setting. The intervention included the development of a virtual CRM training program consisting of a self-learning module and virtual simulation. Beta testing of the module was conducted by six nurses, followed by an evaluation of the training program by nurses (n = 5) in a general medicine department. Nurses reported the overall program to be worthwhile (X̄= 5; SD = 0.5), with great applicability to nursing care (X̄= 4.5, SD = 0.5). Nurses completing the simulation activity reported strong agreement to CRM applicability and training effectiveness. The CRM training module proved to be applicable to nursing care and is ready for widespread use to improve patient care and communication. J Contin Educ Nurs. 2017;48(11):525-532. Copyright 2017, SLACK Incorporated.
... DEPARTMENT OF THE TREASURY Terrorism Risk Insurance Program; Litigation Management Submissions... U.S.C. 3506(c)(2)(A)). Currently, the Terrorism Risk Insurance Program Office is seeking comments... or by mail (if hard copy, preferably an original and two copies) to: Terrorism Risk Insurance Program...
Full Text Available Risk management and risk communication affect everybody’s daily life. Local authorities have the duty to manage public structures, to inform civilians of the risks coming from these structures, to implement prophylaxis procedures. Military storage sites are fully included in this category. This article presents – through a qualitative methodology based on risk analysis – how risk management and communication in weapons and ammunition warehouses is managed in a “partially free” country, using as a case-study, the Malhazine depot in Mozambique, which resulted in more than 100 deaths. In 2007, an extraordinary accident related to the management of obsolete conventional weapons occurred at the Malazhine warehouse. In this circumstance, the Mozambican Government adopted a policy of classifying the information “highly confidential”. This policy aimed at obscuring facts and responsibilities by hiding the causes of such a huge tragedy. This article concludes with the consideration that a high level of confidentiality in treating issues of public interest, such as the one kept in regard to Malhazine, does not help public authorities to effectively manage and prevent similar risks from occurring again, with resulting negative impacts on local populations.
Lin, Leesa; Gamhewage, Gaya M.
Objectives. To articulate a conceptual framework in support of evaluation activities in emergency risk communications (ERC). Methods. The framework proposed is based on a systematic review of the scientific literature (2001–2016) combined with data derived from a series of semistructured interviews with experts and practitioners in ERC, and it is designed to support local, national, and international public health organizations in implementing evaluation studies in ERC. Results. We identified a list of ERC outcomes from the full-text review of 152 articles and categorized these into 3 groups, depending upon the level at which the outcome was measured: (1) information environment, (2) population, and (3) public health system. We analyzed interviewees’ data from 18 interviews to identify practices and processes related to the effectiveness of ERC and included these as key structural components and processes in the developed evaluation framework. Conclusions. Researchers and public health practitioners interested in the evaluation of ERC can use the conceptual framework described in this article to guide the development of evaluation studies and methods for assessing communication outcomes related to public health emergencies. PMID:28892436
Hammar, L.; Andersson, Kjell
'Safety awareness' is proposed as a possibly constructive concept for the purpose of promoting initiatives in nuclear safety work and gaining improved understanding when communicating on nuclear safety. Safety is thus conceived as resulting essentially from and actually constituting awareness of critical factors in regard of safety. The concept aims specifically at promoting the view of 'safety' as 'awareness of required conditions for being in control of risk'. It aims as well at making clearer sense in calling for constant improvement of safety, according to practice in a safety culture. This proposed view would be expected to lead to applying the usual types of safety criteria but offers the merit of attracting due attention to 'awareness goals' in process oriented safety management which are fundamental to maintaining and improving safety. Applications are discussed in regard of communicating on nuclear safety between decision-makers and the general public, developing and maintaining safety culture, integrating specialist expert contributions in over-all safety assessment, setting safety goals and using safety indicators
Kugo, Akihide; Uda, Akinobu; Shimoda, Hirosi; Yoshikawa, Hidekazu; Ito, Kyoko; Wakabayashi, Yasunaga
In order to gain a better understanding and acceptance of the task of implementing high level radioactive waste disposal, a study on new communication system about social risk information has been initiated by noticing the rapid expansion of Internet in the society. First, text mining method was introduced to identify the core public interest, examining public comments on the technical report of high level radioactive waste disposal. Then we designed the dialog-mode contents based on the theory of norm activation by Schwartz. Finally, the discussion board was mounted on the web site. By constructing such web communication system which includes knowledge base contents, introspective contents, and interactive discussion board, we conducted the experiment for verifying the principles such as that the basic technical knowledge and trust, and social ethics are indispensable in this process to close the perception gap between nuclear specialists and the general public. The participants of the experiment increased their interest in the topics with which they were not familiar and actively posted their opinions on the BBS. The dialog-mode contents were significantly more effective than the knowledge-based contents in promoting introspection that brought people into a greater awareness of problems such as social dilemma. (author)
Savoia, Elena; Lin, Leesa; Gamhewage, Gaya M
To articulate a conceptual framework in support of evaluation activities in emergency risk communications (ERC). The framework proposed is based on a systematic review of the scientific literature (2001-2016) combined with data derived from a series of semistructured interviews with experts and practitioners in ERC, and it is designed to support local, national, and international public health organizations in implementing evaluation studies in ERC. We identified a list of ERC outcomes from the full-text review of 152 articles and categorized these into 3 groups, depending upon the level at which the outcome was measured: (1) information environment, (2) population, and (3) public health system. We analyzed interviewees' data from 18 interviews to identify practices and processes related to the effectiveness of ERC and included these as key structural components and processes in the developed evaluation framework. Researchers and public health practitioners interested in the evaluation of ERC can use the conceptual framework described in this article to guide the development of evaluation studies and methods for assessing communication outcomes related to public health emergencies.
Rangel-S, Maria Ligia
This paper discusses communication as a technology for risk control with health and safety protection and promotion, within the context of a "risk society". As a component of Risk Analysis, risk communication is a technology that appears in risk literature, with well defined objectives, principles and models. These aspects are described and the difficulties are stressed, taking into consideration the multiple rationales related to risks in the culture and the many different aspects of risk regulation and control in the so-called "late modernity". Consideration is also given to the complexity of the communications process, guided by theoretical and methodological discussions in the field. In order to understand the true value of the communications field for risk control with health and safety protection and promotion, this paper also offers an overview of communication theories that support discussions of this matter, proposing a critical approach to models that include the dimensions of power and culture in the context of a capitalist society.
French, Simon; Argyris, Nikolaos; Haywood, Stephanie M; Hort, Matthew C; Smith, Jim Q
In any crisis, there is a great deal of uncertainty, often geographical uncertainty or, more precisely, spatiotemporal uncertainty. Examples include the spread of contamination from an industrial accident, drifting volcanic ash, and the path of a hurricane. Estimating spatiotemporal probabilities is usually a difficult task, but that is not our primary concern. Rather, we ask how analysts can communicate spatiotemporal uncertainty to those handling the crisis. We comment on the somewhat limited literature on the representation of spatial uncertainty on maps. We note that many cognitive issues arise and that the potential for confusion is high. We note that in the early stages of handling a crisis, the uncertainties involved may be deep, i.e., difficult or impossible to quantify in the time available. In such circumstance, we suggest the idea of presenting multiple scenarios. © 2017 Society for Risk Analysis.
Desvousges, W.H.; Smith, V.K.; Rink, H.H.
Two sets of materials and corresponding delivery strategies for communicating radon risk were evaluated, compared with a 'no-special-treatment' strategy in a comparison community. One community received radio public-service announcements and utility bill inserts. The second received these plus posters, local government sponsorship of a radon awareness week, and local slide presentations. The most-intensive efforts (multiple channels, multiple hits) were more effective than the less intensive effort, which had little impact compared with no special treatment. From a marketing perspective, the effort was very successful, increasing the share of homeowners who tested for radon from 5% to 15%. This may not be viewed as sufficiently effective from a public-health perspective, however
Chakraborty, Sweta; Bouder, Frederic
Risk communication is an interactive two-way process that various stakeholders (e.g., patients, regulators, industry) utilize to address prescription drug safety. This paper will specifically examine the pharmaceutical industry's engagement with risk communication as a tool for information exchange with patients and other stakeholders about the associated risks related to its medicines. Risk communications are not solely meant to inform; and rather effective two-way risk communications have the potential to change behavioral outcomes for the purpose of individual and societal benefit. Despite this indispensable role of risk communication for the pharmaceutical industry, more research is needed for the appropriate development and dissemination of risk communications. A crucial missing component for the crafting of pharmaceutical risk communications is the understanding of risk perceptions from the patient/consumer's perspective. This is necessary to see where any divergences in views may lie between the industry and its final consumer, which is crucial in tailoring communications to target a specific erroneous belief or to address what might be deemed as a needed behavioral shift. It is also necessary to develop communications in consideration of the levels of public trust in the industry as well as other perceived actors in the healthcare system. Even the most meticulously crafted and tested risk communications will fail to fulfill their purpose if the role of trust is not taken into consideration. These considerations can lead to the establishment of a "social contract" that effectively addresses what is required from both parties for continued and mutually beneficial interactions. Conducting risk perception research, addressing the role of trust, establishing a social contract, and having a realistic outlook on the impact of risk communications are necessary considerations as pharmaceutical risk communication evolves for the future.
Jones, Kevin T.; Procopio, Claire H.
Research has demonstrated the efficacy of mentoring at-risk students in a number of fields from physical education to math and science. While separate research has found that many at-risk students lack effective communication skills, little research has explored the potential of communication mentoring in improving at-risk students' communication…
Frewer, L.J.; Fischer, A.R.H.; Brennan, M.; Bánáti, D.; Lion, R.; Meertens, R.M.; Rowe, G.; Siegrist, M.; Verbeke, W.; Vereijken, C.M.J.L.
A systematic review relevant to the following research questions was conducted (1) the extent to which different theoretical frameworks have been applied to food risk/benefit communication and (2) the impact such food risk/benefit communication interventions have had on related risk/benefit
Canivet, Delphine; Delvaux, Nicole; Gibon, Anne-Sophie; Brancart, Cyrielle; Slachmuylder, Jean-Louis; Razavi, Darius
Effective communication is needed for optimal cancer pain management. This study assessed the efficacy of a general communication skills training program for oncology nurses on communication about pain management. A total of 115 nurses were randomly assigned to a training group (TG) or control group (CG). The assessment included the recording of interviews with a simulated cancer patient at baseline for both groups and after training (TG) or 3 months after baseline (CG). Two psychologists rated the content of interview transcripts to assess cancer pain management communication. Group-by-time effects were measured using a generalized estimating equation. Trained nurses asked the simulated patient more questions about emotions associated with pain (relative rate [RR] = 4.28, p = 0.049) and cognitions associated with pain treatment (RR = 3.23, p management (RR = 0.40, p = 0.006) compared with untrained nurses. The general communication skills training program improved only a few of the communication strategies needed for optimal cancer pain management in nursing. General communication skills training programs should be consolidated using specific modules focusing on communication skills related to cancer pain management.
While carrying out the Medical Rework Program, we realized the necessity for a supplementary medical treatment program aimed at adult ASD. Consequently, we started the Mutual Communication Program, which consists of standard SST and the new element of psychodrama. As a result, 32 participants have returned to their workplace in the three-year period, and the rate of successfully continuing to work was 93.8% at the time of the investigation. Various psychological tests also indicated significant improvement. In this article, we present a case study, explain psychodrama techniques employed in the program, and discuss their usefulness. The results suggest that psychodrama is a very effective assistive technique when the characteristics of ASD are taken into consideration.
Risk management programs, which consist of a hazard assessment, a prevention program, and an emergency response program; must be periodically audited to assess whether the plans are adequate or need to be revised to comply with the regulation.
Outlines procedures and assumptions for instituting a doctoral program in business communication. Lists general/specific requirements for enrollment, and suggests business-core and interdepartmental curricula. (RL)
... DEPARTMENT OF THE TREASURY 31 CFR Part 50 RIN 1505-AC24 Terrorism Risk Insurance Program; Final... Title I of the Terrorism Risk Insurance Act of 2002 (``TRIA'' or ``the Act''), as amended by the Terrorism Risk Insurance Extension Act of 2005 (``Extension Act'') and the Terrorism Risk Insurance Program...
Lamy, P.J.; Damien, J.; Gabain, M.; Itti, R.; Bizollon, C.A.
Since 1992 the radiopharmaceuticals are reckoned as medicines. Already subject to the legislation of unsealed radioactive sources, their double nature imposes new constraints upon nuclear medicine services. It is presented here the OrdoCMN, a program capable to offer a simple solution for new-data management. It was developed starting from the management system for a 4-Dimension database which comprises the tools necessary in developing applications. The utilized configuration is of client/server type and is implanted on Macintosh microprocessors. OrdoCMN offers the ensemble of functionalities allowing to manage the totality of the data relative to a scintigraphic examination: planning the examinations, patients' files, ordinance issues, labels, records and radiopharmaceutical management. This program which can operate both in mono-station and network appears to be in the second case a communication tool linking different elements of a nuclear medicine service. It brings in time saving and optimization of each-other depending actions implied in making scintigraphic examinations. Centered upon the patient's file, by making use of passwords it warrants the reliability and confidentiality of information. Easy to be elaborated, it may be adapted to the specific needs of any center. Now in phase of validation, it incorporate around 6000 patient's files and 10,000 examination records and is the object of an accreditation request from CNIL. Initially developed to respond to regulations' constraints, the OrdoCMN became a entirely integrated tool as part of operation of a nuclear medicine center
Petrova, Dafina; Kostopoulou, Olga; Delaney, Brendan C; Cokely, Edward T; Garcia-Retamero, Rocio
Many patients have low numeracy, which impedes their understanding of important information about health (e.g., benefits and harms of screening). We investigated whether physicians adapt their risk communication to accommodate the needs of patients with low numeracy, and how physicians' own numeracy influences their understanding and communication of screening statistics. UK family physicians ( N = 151) read a description of a patient seeking advice on cancer screening. We manipulated the level of numeracy of the patient (low v. high v. unspecified) and measured physicians' risk communication, recommendation to the patient, understanding of screening statistics, and numeracy. Consistent with best practices, family physicians generally preferred to use visual aids rather than numbers when communicating information to a patient with low (v. high) numeracy. A substantial proportion of physicians (44%) offered high quality (i.e., complete and meaningful) risk communication to the patient. This was more often the case for physicians with higher (v. lower) numeracy who were more likely to mention mortality rates, OR=1.43 [1.10, 1.86], and harms from overdiagnosis, OR=1.44 [1.05, 1.98]. Physicians with higher numeracy were also more likely to understand that increased detection or survival rates do not demonstrate screening effectiveness, OR=1.61 [1.26, 2.06]. Most physicians know how to appropriately tailor risk communication for patients with low numeracy (i.e., with visual aids). However, physicians who themselves have low numeracy are likely to misunderstand the risks and unintentionally mislead patients by communicating incomplete information. High-quality risk communication and shared decision making can depend critically on factors that improve the risk literacy of physicians.
Partridge, Ann H
Risk communication surrounding the prevention of invasive breast cancer entails not only understanding of the disease, risks and opportunities for intervention. But it also requires understanding and implementation of optimal strategies for communication with patients who are making these decisions. In this article, available evidence for the issues surrounding risk communication and decision making in the prevention of invasive breast cancer are reviewed and strategies for improvement are discussed. Copyright © 2017 Elsevier Ltd. All rights reserved.
Rossmann, C; Brosius, H-B
Based on theories and empirical results from communication science, the present paper provides an overview of the role of mass media in risk communication. It is guided by the following questions: How do risk issues find their way into the media and how does the media depict them? How do mass-mediated risk messages affect people's perception of risks, knowledge, attitudes, and behavior? What potential does the media have in disseminating health risk information in campaigns? Hence, the present paper aims to provide a basis for the appropriate use of mass media in health risk communication so as to make use of the potential of mass media without neglecting its limits.
Musacchio, Gemma; Amaral Ferreira, Mónica; Falsaperla, Susanna; Piangiamore, Giovanna Lucia; Pino, Nicola Alessandro; Solarino, Stefano; Crescimbene, Massimo; Eva, Elena; Reitano, Danilo; Þorvaldsdottir, Solveig; Sousa Silva, Delta; Rupakhety, Rajesh; Sousa Oliveira, Carlos
Damage of non-structural elements of buildings (i.e. partitions, ceilings, cladding, electrical and mechanical systems and furniture) is known to cause injuries and human losses. Also it has a significant impact on earthquake resilience and is yet being worldwide underestimated. The project KnowRISK (Know your city, Reduce seISmic risK through non-structural elements) is financed by the European Commission to develop prevention measures that may reduce non-structural damage in urban areas. Pilot areas of the project are within the three European participating countries, namely Portugal, Iceland and Italy. They were chosen because they are prone to damage level 2 and 3 (EMS-98, European Macroseismic Scale) that typically affects non-structural elements. We will develop and test a risk communication strategy taking into account the needs of households and schools, putting into practice a portfolio of best practice to reduce the most common non-structural vulnerabilities. We will target our actions to different societal groups, considering their cultural background and social vulnerabilities, and implement a participatory approach that will promote engagement and interaction between the scientific community, practitioners and citizens to foster knowledge on everyone's own neighborhoods, resilience and vulnerability. A Practical Guide for citizens will highlight that low-cost actions can be implemented to increase safety of households, meant as being the places where the most vulnerable societal groups, including children and elderly people, spend much of their time. Since our actions towards communication will include education, we will define tools that allow a clear and direct understanding of elements exposed to risk. Schools will be one of our target societal groups and their central role played at the community level will ensure spreading and strengthening of the communication process. Schools are often located in old or re-adapted buildings, formerly used for
Hutchinson, M. Katherine; Duan, Lei; Jemmott, Loretta S.
Daughters of HIV-positive women are often exposed to the same factors that placed their mothers at risk. This cross-sectional study (N = 176 dyads) examined HIV status, parent-teen sexual risk communication (PTSRC), and daughters’ abstinence and condom use beliefs and intentions. Maternal HIV status was not associated with PTSRC. Path analyses show that maternal depression was associated with PTSRC behavioral and normative beliefs; relationship satisfaction was associated with PTSRC normative and control beliefs. Control beliefs were solely predictive of maternal PTSRC intention. PTSRC was associated with adolescent behavioral and normative beliefs. Abstinence beliefs were associated with abstinence intentions; condom beliefs were associated with condom use intentions. Relationship satisfaction was associated with adolescent control beliefs about both abstinence and condom use. There is a need for interventions that help HIV-positive mothers recognize their daughter’s HIV risk and provide them with relationship building and parent process skills to help reduce these risks. PMID:22677973
Cederbaum, Julie A; Hutchinson, M Katherine; Duan, Lei; Jemmott, Loretta S
Daughters of HIV-positive women are often exposed to the same factors that placed their mothers at risk. This cross-sectional study (N = 176 dyads) examined HIV status, parent-teen sexual risk communication (PTSRC), and daughters' abstinence and condom use beliefs and intentions. Maternal HIV status was not associated with PTSRC. Path analyses show that maternal depression was associated with PTSRC behavioral and normative beliefs; relationship satisfaction was associated with PTSRC normative and control beliefs. Control beliefs were solely predictive of maternal PTSRC intention. PTSRC was associated with adolescent behavioral and normative beliefs. Abstinence beliefs were associated with abstinence intentions; condom beliefs were associated with condom use intentions. Relationship satisfaction was associated with adolescent control beliefs about both abstinence and condom use. There is a need for interventions that help HIV-positive mothers recognize their daughter's HIV risk and provide them with relationship building and parent process skills to help reduce these risks.
Alexander V. Prokhorov
Full Text Available Abstract Background Engaging young adults for the purpose of communicating health risks associated with nicotine and tobacco use can be challenging since they comprise a population heavily targeted with appealing marketing by the evolving tobacco industry. The Food and Drug Administration seeks novel ways to effectively communicate risks to warn about using these products. This paper describes the first step in developing a text messaging program delivered by smartphones that manipulate three messaging characteristics (i.e., depth, framing, and appeal. Methods Perceptions of community college students were described after previewing text messages designed to inform about risks of using conventional and new tobacco products. Thirty-one tobacco users and nonusers, aged 18–25 participated in five focus discussions held on two community college campuses. Attendees reviewed prototype messages and contributed feedback about text message structure and content. Qualitative data were coded and analyzed using NVivo Version 10. Results Most participants were female and two-thirds were ethnic minorities. A variety of conventional and new tobacco products in the past month were used by a third of participants. Three identified domains were derived from the qualitative data. These included perceived risks of using tobacco products, receptivity to message content, and logistical feedback regarding the future message campaign. Conclusion Overall, participants found the messages to be interesting and appropriate. A gap in awareness of the risks of using new tobacco products was revealed. Feedback on the prototype messages was incorporated into message revisions. These findings provided preliminary confirmation that the forthcoming messaging program will be appealing to young adults.
Leezenbaum, Nina B; Campbell, Susan B; Butler, Derrecka; Iverson, Jana M
This study investigates mothers' responses to infant communication among infants at heightened genetic risk (high risk) of autism spectrum disorder compared to infants with no such risk (low risk). A total of 26 infants, 12 of whom had an older sibling with autism spectrum disorder, were observed during naturalistic in-home interaction and semistructured play with their mothers at 13 and 18 months of age. Results indicate that overall, mothers of low-risk and high-risk infants were highly and similarly responsive to their infants' communicative behaviors. However, examination of infant vocal and gestural communication development together with maternal verbal responses and translations (i.e. verbally labeling a gesture referent) suggests that delays in early communication development observed among high-risk infants may alter the input that these infants receive; this in turn may have cascading effects on the subsequent development of communication and language. © The Author(s) 2013.
Suzuki, Toshitaka N.
Parents of many bird species produce alarm calls when they approach and deter a nest predator in order to defend their offspring. Alarm calls have been shown to warn nestlings about predatory threats, but parents also face a similar risk of predation when incubating eggs in their nests. Here, I show that incubating female Japanese great tits, Parus minor, assess predation risk by conspecific alarm calls given outside the nest cavity. Tits produce acoustically discrete alarm calls for different nest predators: “jar” calls for snakes and “chicka” calls for other predators such as crows and martens. Playback experiments revealed that incubating females responded to “jar” calls by leaving their nest, whereas they responded to “chicka” calls by looking out of the nest entrance. Since snakes invade the nest cavity, escaping from the nest helps females avoid snake predation. In contrast, “chicka” calls are used for a variety of predator types, and therefore, looking out of the nest entrance helps females gather information about the type and location of approaching predators. These results show that incubating females derive information about predator type from different types of alarm calls, providing a novel example of functionally referential communication.
Stevenson, Mabel; Savage, Beverley; Taylor, Brian J
Communication of risks must involve people with dementia meaningfully to ensure informed and inclusive decision-making processes. This qualitative study explored concepts of risk from the perspective of persons with dementia and their experiences of communicating risk with family members and professionals. Data was analysed using grounded theory. Seventeen people in Northern Ireland with mild-moderate dementia who had recently made a decision about their daily life or care involving consideration of risks were interviewed between November 2015 and November 2016. A wide range of actual or feared risks were identified relating to: daily activities; hobbies and socialising; mental health and medicines; and risks to and from others. 'Risk' often held emotional rather than probability connotations. Constructive communications to address issues were presented. Problem-solving models of both active and passive decision-making about risks were evident. Effective risk communication in informed decision-making processes about health and social care is discussed.
... Programs Directorate (NPPD)/Office of Cybersecurity and Communications (CS&C)/Office of Emergency Communications (OEC) will submit the following Information Collection Request to the Office of Management and... Directorate; National Emergency Communications Plan (NECP) Goal 2 Performance Report AGENCY: National...
At the Waste Isolation Pilot Plant (WIPP) the responsibilities assigned to public affairs (PA) include communications to two main groups: institutional representatives and the general public. Research data indicates that these two populations perceive risk in different fashions. This paper discusses these distinct perceptions and how the communication programs at WIPP have been designed to accommodate these two differences
Denes, E.; Wagner, I.; Nagy, J.
A FORTRAN program package written for the CDC-6500 computer is presented. The SMHV program is designed to transform data obtained from events of RISK streamer chamber by means of measuring SAMET or PUOS devices to the HEVAS data tormat format needed by the geometrical reconstruction program. Such a transformation provides the standartization of measurement data procession inside the RISK collaboration and capability of the direct input into program of event geometrical reconstruction registered on a film of RISK streamer chamber
... control structures may have higher risk. When assessing risk in a large single audit, the auditor shall... also indicate risk. (2) Prior audit findings would indicate higher risk, particularly when the... program risk. 41.525 Section 41.525 Pensions, Bonuses, and Veterans' Relief DEPARTMENT OF VETERANS AFFAIRS...
Taghizadegan, R.; Tschurlovits, M.
The public perception of the risk due to disposal of nuclear material depends less on risk as a quantifiable measure, but rather on particular patterns of societal communication. Only an understanding of these patterns and the underlying motives permits effective risk communication in the form of a risk dialogue. Risk becomes a social code word and risk communication a social process, which is determined by ''rituals'' like stigmas and taboos on one hand, and on the other hand competing world views. The latter are analyzed by means of ''Cultural Theory'' and thus diverging perceptions of risks are explained. Finally, some communication strategies on the risks and uncertainties of the disposal of nuclear material are presented. (orig.)
Davis, Robert M.; Stucker, Mark (Technical Monitor)
The 2nd Generation RLV Risk Reduction Mid-Term Report summarizes the status of Kelly Space & Technology's activities during the first two and one half months of the program. This report was presented to the cognoscente Contracting Officer's Technical Representative (COTR) and selected Marshall Space Flight Center staff members on 26 September 2000. The report has been approved and is distributed on CD-ROM (as a PowerPoint file) in accordance with the terms of the subject contract, and contains information and data addressing the following: (1) Launch services demand and requirements; (2) Architecture, alternatives, and requirements; (3) Costs, pricing, and business cases analysis; (4) Commercial financing requirements, plans, and strategy; (5) System engineering processes and derived requirements; and (6) RLV system trade studies and design analysis.
Steinhaeusler, F.; Wieland, P.
for communications, since they do not account for the judgments concerning the significance of hazardous events and risk levels; (2)The judgment process by the average member of the society is carried out in an area of significant uncertainty. Effective communications can only be achieved, if the modifying factors 'availability of recall', 'representativeness', and 'risk perception adjustment' are accounted for and finally addressed to reduce this uncertainty; (3)Synchronization between REV and QRA is an essential prerequisite for a successful risk communication program for high-tech industries, aimed primarily at adjusting the target-group specific perception of the risk. These results are incorporated in the design of a comprehensive communication program, based on a generic communication management plan. Furthermore, quantitative methods are discussed with regard to their usefulness in determining the outreach-factor. In this regard a pilot study has been carried in Brazil to test the validity of the underlying assumptions. Practical application of these results will assist in the future to develop a more effective communication program for both of these industries, taking account of the specific requirements for obtaining optimum outreach-factor values for diverse audience, such as non-governmental organizations, professional societies and the news media. (author)
External Communications activities provide value to the company, its projects, and DOE by achieving compliance to more than 30 DOE orders, DOE directives, policies, state and federal laws. Through the systematic development of informed consent involving Hanford management, stakeholders, the general public and regulators, Hanford cleanup is better able to proceed in concert with involved parties. External Communications provides further efficiencies as the single point of contact for media interactions which otherwise would be scattered throughout WHC programs. Enhanced efficiency is expected from the realignment of multi-purpose communication teams which are dedicated to five key programmatic areas: TWRS Communications, Transition Facilities Communications, Spent Fuels Communications, Waste, Analytical and Environmental Services Communications, and Program Communications Services
Riesch, Susan K; Anderson, Lori S; Krueger, Heather A
Review individual, family, and environmental factors that predict health-risk behavior among children and to propose parent-child communication processes as a mechanism to mediate them. Improving parent-child communication processes may: reduce individual risk factors, such as poor academic achievement or self-esteem; modify parenting practices such as providing regulation and structure and acting as models of health behavior; and facilitate discussion about factors that lead to involvement in health-risk behaviors. Assessment strategies to identify youth at risk for health-risk behavior are recommended and community-based strategies to improve communication among parents and children need development.
Nielsen, Annegrethe; Ringby, Betina
Understanding the ability to communicate with patients as a central clinical skill, the importance of developing communication teaching in healthcare educations is obvious. Following the establishment of a room specially equipped for training communication skills in 2010, implementation of commun......Understanding the ability to communicate with patients as a central clinical skill, the importance of developing communication teaching in healthcare educations is obvious. Following the establishment of a room specially equipped for training communication skills in 2010, implementation....... As a result of the combination of easy access to technical resources in the dedicated room and the opportunity to continuously develop the facilitation skills needed to train students, communication skills training has been integrated in the curriculum of all five healthcare educational programmes....
Dick, Robert C.; Robinson, Brenda M.
Reports speech communication courses were taught in Malaysia as part of a cooperative educational program between Indiana University and the Malaysian government. Examines unique elements of the culture of the Malaysian students that affect their speech communication; suggests issues to be addressed in the "Malaysianized" program to…
Vervloed, M.P.J.; Hartog, E. de; Jespers, C.; Wals, T. de
The Radboud Sensis program is intended to promote language, speech, and communication in children with visual impairments and their caregivers. Starting-point has been that such an intervention program can be a useful tool, not only for language and communication itself, but also for attachment,
... DEPARTMENT OF HEALTH AND HUMAN SERVICES Food and Drug Administration [Docket No. FDA-2012-N-0603] Assessment of the Program for Enhanced Review Transparency and Communication for New Molecular Entity New... statement of work for an assessment of the Program for Enhanced Review Transparency and Communication for...
Vraga, Emily; Myers, Teresa; Kotcher, John; Beall, Lindsey; Maibach, Ed
Many scientists communicate with the public about risks associated with scientific issues, but such communication may have unintended consequences for how the public views the political orientations and the credibility of the communicating scientist. We explore this possibility using an experiment with a nationally representative sample of Americans in the fall of 2015. We find that risk communication on controversial scientific issues sometimes influences perceptions of the political orientations and credibility of the communicating scientist when the scientist addresses the risks of issues associated with conservative or liberal groups. This relationship is moderated by participant political ideology, with liberals adjusting their perceptions of the scientists' political beliefs more substantially when the scientist addressed the risks of marijuana use when compared with other issues. Conservatives' political perceptions were less impacted by the issue context of the scientific risk communication but indirectly influenced credibility perceptions. Our results support a contextual model of audience interpretation of scientific risk communication. Scientists should be cognizant that audience members may make inferences about the communicating scientist's political orientations and credibility when they engage in risk communication efforts about controversial issues.
Carvalho, Irene P; Pais, Vanessa G; Almeida, Susana S; Ribeiro-Silva, Raquel; Figueiredo-Braga, Margarida; Teles, Ana; Castro-Vale, Ivone; Mota-Cardoso, Rui
To assess the effects of a communication skills program on professional practitioners' performance and self-confidence in clinical interviewing. Twenty-five health professionals took 3 months of basic communication skills followed by 3 months of advanced communication skills. An additional quarter dealt with self-awareness and communication in special situations. Participants' performances were evaluated in clinical interviews with standardized patients before, during and after the program by external observers and standardized patients, using standardized instruments. Participants assessed their own confidence in their communication skills before and after the program. Data were analysed using GLM repeated-measures procedures in SPSS. Basic communication skills and self-confidence improved throughout the 6 months; competencies declined but self-confidence continued to increase 4 months later. Compared with taking no course, differences were statistically significant after the 6 months (external observers only) and 4 months later (external observers and participants). The program effectively improved communication skills, although significantly only when assessed by external observers. Four months later, effects were significant in communication skills (external observers), despite the decline and in self-confidence. While periodical enrollment in programs for the practice of communication skills may help maintain performance, more knowledge on communication and self-awareness may enhance self-confidence. Copyright © 2010 Elsevier Ireland Ltd. All rights reserved.
... ORGANIZATIONS Auditors § 3052.525 Criteria for Federal program risk. (a) General. The auditor's determination... to the Federal program. The auditor shall use auditor judgment and consider criteria, such as... part of the risk analysis, the auditor may wish to discuss a particular Federal program with auditee...
Steven Wallander; Marcel Aillery; Daniel Hellerstein; Michael Hand
This report evaluates the extent to which farms facing higher levels of drought risk are more likely to participate in conservation programs, and fi nds a strong link between drought risk and program participation. Prior research has shown that climate-related risk exposure infl uences production decisions such as crop choice; our research shows that adaptation also...
Bosschaert, A.; van der Schee, J.; Kuiper, W.
This study focused on designing a flood-risk education program to enhance 15-year-old students’ flood-risk perception. In the flood-risk education program, learning processes were modeled in such a way that the arousal of moderate levels of fear should prompt experiential and analytical information
Janssen, Eva; van Osch, Liesbeth; Lechner, Lilian; de Vries, Hein
Evidence is accumulating for the importance of feelings of risk in explaining cancer preventive behaviors, but best practices for influencing these feelings are limited. This study investigated the direct and moderational influence of affectively laden phrases in cancer risk messages. Two experimental studies were conducted in relation to different cancer-related behaviors--sunbed use (n = 112) and red meat consumption (n = 447)--among student and nonstudent samples. Participants were randomly assigned to one of two conditions: (a) a cognitive message using cognitively laden phrases or (b) an affective message using affectively laden phrases. The results revealed that affective phrases did not directly influence feelings of risk in both studies. Evidence for a moderational influence was found in Study 2, suggesting that affective information strengthened the relation between feelings of risk and intention (i.e., participants relied more on their feelings in the decision-making process after exposure to affective information). These findings suggest that solely using affective phrases in risk communication may not be sufficient to directly influence feelings of risk and other methods need to be explored in future research. Moreover, research is needed to replicate our preliminary indications for a moderational influence of affective phrases to advance theory and practice.
Neuhauser, Linda; Kreps, Gary L
Traditional communication theory and research methods provide valuable guidance about designing and evaluating health communication programs. However, efforts to use health communication programs to educate, motivate, and support people to adopt healthy behaviors often fail to meet the desired goals. One reason for this failure is that health promotion issues are complex, changeable, and highly related to the specific needs and contexts of the intended audiences. It is a daunting challenge to effectively influence health behaviors, particularly culturally learned and reinforced behaviors concerning lifestyle factors related to diet, exercise, and substance (such as alcohol and tobacco) use. Too often, program development and evaluation are not adequately linked to provide rapid feedback to health communication program developers so that important revisions can be made to design the most relevant and personally motivating health communication programs for specific audiences. Design science theory and methods commonly used in engineering, computer science, and other fields can address such program and evaluation weaknesses. Design science researchers study human-created programs using tightly connected build-and-evaluate loops in which they use intensive participatory methods to understand problems and develop solutions concurrently and throughout the duration of the program. Such thinking and strategies are especially relevant to address complex health communication issues. In this article, the authors explore the history, scientific foundation, methods, and applications of design science and its potential to enhance health communication programs and their evaluation.
The continued use of nuclear technology in Canada appears to he limited by a lack of public acceptance of fuel waste disposal strategies. The outcome of the recent environmental assessment process conducted on the deep geological disposal concept bears-out this point. A brief review of transcripts from the he public hearing portion of this process indicates that public sentiment on the issue includes anti-nuclear attitudes and concern over equity, safety, and trust. This paper discusses Canadian sentiment on the issue and suggests that it is in line with public views on similar issues in other nations. The field of risk communication has played a significant role in understanding the root causes of public opposition. This paper suggests that the field is well-placed to play an expanded role in resolving the issues underlying public concerns, (e.g., lack of trust, public disenfranchisement with the decision making process); however, this is a supportive role. It is suggested that broad-based involvement, commitment, and collaboration among all stake holders in this dispute are necessary if improvement is to be achieved. (author)
Frewer, L.J.; Miles, S.
There has been much debate about the role of trust in information sources in risk communication. Recent food scares have highlighted the need for both the development of effective risk communication strategies and investigation into whether trust differs between different information sources. In the
This paper examines the risk communication strategies currently being employed by seven outdoor education co-ordinators in Government schools in Victoria, Australia. Of particular interest are the beliefs and assumptions held by these co-ordinators in relation to communicating risk with parents. Current policy stipulates that parents must be…
Yee, Wendy; Ross, Sue
Good communication between parents and staff about the likely outcome of high-risk infants is essential to ensure parents’ full involvement in decision-making. The present paper discusses the literature on this topic to explore the best practices for professionals communicating with parents of high-risk infants.
Yee, Wendy; Ross, Sue
Good communication between parents and staff about the likely outcome of high-risk infants is essential to ensure parents' full involvement in decision-making. The present paper discusses the literature on this topic to explore the best practices for professionals communicating with parents of high-risk infants.
Tourenq, Sophie; Boustras, George; Gutteling, Jan M.
This study aims at analyzing differences between risk communication policies in Cyprus, compared to the Netherlands, and France. It analyzes risk communication policies indirectly through a qualitative analysis of the information provided by official websites, which are considered to be proxies of
Rutsaert, P.; Pieniak, Z.; Regan, A.; McConnon, A.; Kuttschreuter, M.; Lores, M.; Lozano, N.; Guzzon, A.; Santare, D; Verbeke, W.
Although considerable progress has been made in understanding the determinants of risk perception and in identifying the necessary components of effective food risk and benefit communication, this has not been matched with the development of efficient and appropriate communication tools. Little work
Charriere, M.K.M.; Bogaard, T.A.; Mostert, E.
Risk communication is one of the measures that should be implemented to increase the awareness and preparedness of the general public in order to attain disaster risk reduction. Among the various forms that can be used in communication campaigns, visualizations are appropriate to disseminate
Frewer, L J; Fischer, A R H; Brennan, M; Bánáti, D; Lion, R; Meertens, R M; Rowe, G; Siegrist, M; Verbeke, W; Vereijken, C M J L
A systematic review relevant to the following research questions was conducted (1) the extent to which different theoretical frameworks have been applied to food risk/benefit communication and (2) the impact such food risk/benefit communication interventions have had on related risk/benefit attitudes and behaviors. Fifty four papers were identified. The analysis revealed that (primarily European or US) research interest has been relatively recent. Certain food issues were of greater interest to researchers than others, perhaps reflecting the occurrence of a crisis, or policy concern. Three broad themes relevant to the development of best practice in risk (benefit) communication were identified: the characteristics of the target population; the contents of the information; and the characteristics of the information sources. Within these themes, independent and dependent variables differed considerably. Overall, acute risk (benefit) communication will require advances in communication process whereas chronic communication needs to identify audience requirements. Both citizen's risk/benefit perceptions and (if relevant) related behaviors need to be taken into account, and recommendations for behavioral change need to be concrete and actionable. The application of theoretical frameworks to the study of risk (benefit) communication was infrequent, and developing predictive models of effective risk (benefit) communication may be contingent on improved theoretical perspectives.
Background Although it is taken for granted that history-taking and communication skills are learnable, this learning process should be confirmed by rigorous studies, such as randomized pre- and post-comparisons. The purpose of this paper is to analyse whether a communication course measurably improves the communicative competence of third-year medical students at a German medical school and whether technical or emotional aspects of communication changed differently. Method A sample of 32 randomly selected students performed an interview with a simulated patient before the communication course (pre-intervention) and a second interview after the course (post-intervention), using the Calgary-Cambridge Observation Guide (CCOG) to assess history taking ability. Results On average, the students improved in all of the 28 items of the CCOG. The 6 more technically-orientated communication items improved on average from 3.4 for the first interview to 2.6 in the second interview (p communication skills were not correlated (Pearson’s r = 0.03; n.s.). Conclusions Our communication course measurably improved communication skills, especially for female students. These improvements did not depend predominantly on an extension of the interview time. Obviously, “technical” aspects of communication can be taught better than “emotional” communication skills. PMID:22947372
Sundgren, Nathan C; Suresh, Gautham K
Improving communication in healthcare improves the quality of care and patient outcomes, but communication between obstetric and neonatal teams before and during a high-risk delivery is poorly studied. We developed a survey to study communication between obstetric and neonatal teams around the time of a high-risk delivery. We surveyed neonatologists from North America and asked them to answer questions about their institutions' communication practices. The survey answers revealed variations in communication practices between responders. Most institutions relied on nursing to communicate obstetric information to the neonatal team. Although a minority of institutions used a standardized communication process to summon neonatology team or to communicate in the delivery room, these reported higher rates of information sharing and greater satisfaction with communication between services. Standardized communication procedures are an underutilized method of communication and have the potential to improve communication around high-risk deliveries. Thieme Medical Publishers 333 Seventh Avenue, New York, NY 10001, USA.
It is widely agreed that the accident of the Fukushima Daiichi nuclear power plant was not only triggered by natural events combined with technical failures, but was a human induced disaster. From the bitter lessons, we have learned that human and organizational factors associated with emergency planning, response and decision-making for nuclear safety need to be more carefully reviewed and enhanced. Elements of social sciences, especially, risk management and risk communication here play a key role. Risk communication is an established concept within risk analysis frameworks. It is a vital tool to convey the meaning of scientific assessment and risk management, share safety related information, and exchange views and values amongst varying stakeholder groups. Risk communication aims at building trust through this process and human interactions. However, it would not be an overstatement that the essence of risk communication is not fully understood. As a result, it is either partially integrated into risk management practice or remains unconducive. The marginalisation of risk communication is observed in a variety of risk communication practices, or more evidently, in perception gaps between lays and experts about risks.
Кармен Санчо Гинда
Full Text Available Risk communication is grounded in both rationality and emotion (Fischhoff & Kadvany 2011, Bo-holm & Corvellec 2014. Recent investigations have proved that emotions do affect risk and danger percep-tions by functioning as ‘mediators’ (Xie et al. 2011 and become important in decision-making. My study explores how emotion is induced by the National Transportation Safety Board of the United States of America (NTSB for short to influence the mentalities and behaviours of its broad mixed audience and thus increase risk prevention. With that research purpose in mind, I examine an electronic corpus of over 500 online samples of fatal aviation dockets issued yearly online by the NTSB between the time span 2010-2015 and contained in its website databases. The emotional engagement deployed to mediate the perceptions of risk and danger by the general public constitutes a unique genre among all other world transportation agencies, since through informative vividness it pursues to activate the processes of memory, inference (i.e. judgement and decision-making. I take Stubbs’ (2001 concept of ‘discursive prosody’ as point of departure and resort to a blended theoretical framework that combines Narratology, Corpus Linguistics, Critical Discourse Analysis, and Proximisation (Cap 2013 and Positioning (Harré & van Langenhove 1999 Theories. I will show that the NTSB’s emotional prosody is more rhetorical than lexical and that the narrative strategies of focalisation and speech representation play a salient role. To conclude I will reflect on some of the possible consequences of over-exploiting emotional engagement in risk communication.
DeGroot, R. M.; Strauss, J. A.; Given, D. D.; Cochran, E. S.; Burkett, E. R.; Long, K.
Earthquake Early Warning (EEW) systems can provide as much as tens of seconds of warning to people and automated systems before strong shaking arrives. The United States Geological Survey (USGS) and its partners are developing an EEW system for the West Coast of the United States. To be an integral part of successful implementation, EEW engagement programs and materials must integrate with and leverage broader earthquake risk programs. New methods and products for dissemination must be multidisciplinary, cost effective, and consistent with existing hazards education efforts. Our presentation outlines how the USGS and its partners will approach this effort in the context of the EEW system through the work of a multistate and multiagency committee that participates in the design, implementation, and evaluation of a portfolio of programs and products. This committee, referred to as the ShakeAlert Joint Committee for Communication, Education, and Outreach (ShakeAlert CEO), is working to identify, develop, and cultivate partnerships with EEW stakeholders including Federal, State, academic partners, private companies, policy makers, and local organizations. Efforts include developing materials, methods for delivery, and reaching stakeholders with information on EEW, earthquake preparedness, and emergency protective actions. It is essential to develop standards to ensure information communicated via the EEW alerts is consistent across the public and private sector and achieving a common understanding of what actions users take when they receive an EEW warning. The USGS and the participating states and agencies acknowledge that the implementation of EEW is a collective effort requiring the participation of hundreds of stakeholders committed to ensuring public accessibility.
Greenberg, Joshua; Dubé, Eve; Driedger, Michelle
This paper reports the findings of a national online survey to parents of children aged 5 and younger. The objectives of the study were to assess parental understanding of childhood immunizations, identify sources of information that they trust for vaccine-related content, assess where parents with young children stand on the key issues in the public debate about vaccination, and identify which risk communication messages are most effective for influencing the behaviours of vaccine hesitant parents. A total of 1,000 surveys (closed and open-ended questions) were administered in November 2015 using the Angus Reid Forum Panel, a key consumer panel consisting of approximately 150,000 Canadian adults aged 18 and older, spread across all geographic regions of Canada. Approximately 92% of the Canadian parents surveyed consider vaccines safe and effective, and trust doctors and public health officials to provide timely and credible vaccine-related information. However, a concerning number of them either believe or are uncertain whether there is a link between vaccines and autism (28%), worry that vaccines might seriously harm their children (27%), or believe the pharmaceutical industry is behind the push for mandatory immunization (33%). Moreover, despite the common assumption that social media are becoming the go-to source of health news and information, most parents still rely on traditional media and official government websites for timely and credible information about vaccines and vaccine preventable diseases, particularly during community-based disease outbreaks. Finally, parents reported high levels of support for pro-vaccine messaging that has been demonstrated in previous research to have little to no positive impact on behaviour change, and may even be counterproductive. The study's results are highly relevant in a context where public health officials are expending significant resources to increase rates of childhood immunization and combat vaccine
Full Text Available Abstract Background Although it is taken for granted that history-taking and communication skills are learnable, this learning process should be confirmed by rigorous studies, such as randomized pre- and post-comparisons. The purpose of this paper is to analyse whether a communication course measurably improves the communicative competence of third-year medical students at a German medical school and whether technical or emotional aspects of communication changed differently. Method A sample of 32 randomly selected students performed an interview with a simulated patient before the communication course (pre-intervention and a second interview after the course (post-intervention, using the Calgary-Cambridge Observation Guide (CCOG to assess history taking ability. Results On average, the students improved in all of the 28 items of the CCOG. The 6 more technically-orientated communication items improved on average from 3.4 for the first interview to 2.6 in the second interview (p Conclusions Our communication course measurably improved communication skills, especially for female students. These improvements did not depend predominantly on an extension of the interview time. Obviously, “technical” aspects of communication can be taught better than “emotional” communication skills.
Full Text Available Non-communicable diseases (NCDs represent among the most common and debilitating conditions seen in primary care. Patients’ care will often involves multiple providers and follow-up requires persistence by patients and clinicians alike, therefore ideal outcomes are often difficult to achieve. The need for better disease management policies and practice is growing. This is due to the changing demographic profile of the population, the increasing cost of managing people in acute care hospitals and the availability of new technologies and services. All these changes enable a different care paradigm which is more cost effective and provides people with chronic conditions an improved quality of life. Management of the NCDs therefore offers an excellent opportunity to practice chronic disease management - a systems approach designed to ensure excellent care. The NCD team has developed a comprehensive approach to chronic disease care. We would like to describe the NCD Program in Ampangan Health Clinic which represents many typical government health clinics in Malaysia and the processes by which it was developed. Included are specific examples of the tools and how they can be used by individual clinicians incaring for patients. The integration of Chronic Disease Management Services into health care systems is the direction being undertaken to tackle the burden of chronic disease. Disease management supports the shift in healthcare from an emphasis on managing the acute episode to managing the entire disease course, highlighting both prevention and maintenance of wellbeing for patients with chronic diseases. Disease management promotes better integration and coordination of care across all aspects of the health sector.
Malone, Roy W.; Livingston, John M.
The paper describes the role of technical excellence and communication in the development and maintenance of safety and mission assurance programs. The Marshall Space Flight Center (MSFC) Safety and Mission Assurance (S&MA) organization is used to illustrate philosophies and techniques that strengthen safety and mission assurance efforts and that contribute to healthy and effective organizational cultures. The events and conditions leading to the development of the MSFC S&MA organization are reviewed. Historic issues and concerns are identified. The adverse effects of resource limitations and risk assessment roles are discussed. The structure and functions of the core safety, reliability, and quality assurance functions are presented. The current organization s mission and vision commitments serve as the starting points for the description of the current organization. The goals and objectives are presented that address the criticisms of the predecessor organizations. Additional improvements are presented that address the development of technical excellence and the steps taken to improve communication within the Center, with program customers, and with other Agency S&MA organizations.
Malone, Roy W.; Livingston, John M.
The paper describes the role of technical excellence and communication in the development and maintenance of safety and mission assurance programs. The Marshall Space Flight Center(MSFC) Safety and Mission Assurance(S&MA) organization is used to illustrate philosophies and techniques that strengthen safety and mission assurance efforts and that contribute to healthy and effective organizational cultures. The events and conditions leading to the development of the MSFC S&MA organization are reviewed. Historic issues and concerns are identified. The adverse effects of resource limitations and risk assessment roles are discussed. The structure and functions of the core safety, reliability, and quality assurance functions are presented. The current organization’s mission and vision commitments serve as the starting points for the description of the current organization. The goals and objectives are presented that address the criticisms of the predecessor organizations. Additional improvements are presented that address the development of technical excellence and the steps taken to improve communication within the Center, with program customers, and with other Agency S&MA organizations.
Perko, Tanja; Zeleznik, Nadja; Turcanu, Catrinel; Thijssen, Peter
Increasing audience knowledge is often set as a primary objective of risk communication efforts. But is it worthwhile focusing risk communication strategies solely on enhancing specific knowledge? The main research questions tackled in this paper were: (1) if prior audience knowledge related to specific radiation risks is influential for the perception of these risks and the acceptance of communicated messages and (2) if gender, attitudes, risk perception of other radiation risks, confidence in authorities, and living in the vicinity of nuclear/radiological installations may also play an important role in this matter. The goal of this study was to test empirically the mentioned predictors in two independent case studies in different countries. The first case study was an information campaign for iodine pre-distribution in Belgium (N = 1035). The second was the information campaign on long-term radioactive waste disposal in Slovenia (N = 1,200). In both cases, recurrent and intensive communication campaigns were carried out by the authorities aiming, among other things, at increasing specific audience knowledge. Results show that higher prior audience knowledge leads to more willingness to accept communicated messages, but it does not affect people’s perception of the specific risk communicated. In addition, the influence of prior audience knowledge on the acceptance of communicated messages is shown to be no stronger than that of general radiation risk perception. The results in both case studies suggest that effective risk communication has to focus not only on knowledge but also on other more heuristic predictors, such as risk perception or attitudes toward communicated risks.
Sweeney, Lynn A; Warren, Otis; Gardner, Liz; Rojek, Adam; Lindquist, David G
The objectives of this study were to evaluate the effectiveness of Project CLEAR!, a novel simulation-based training program designed to instill Crew Resource Management (CRM) as the communication standard and to create a service-focused environment in the emergency department (ED) by standardizing the patient encounter. A survey-based study compared physicians' and nurses' perceptions of the quality of communication before and after the training program. Surveys were developed to measure ED staff perceptions of the quality of communication between staff members and with patients. Pretraining and posttraining survey results were compared. After the training program, survey scores improved significantly on questions that asked participants to rate the overall communication between staff members and between staff and patients. A simulation-based training program focusing on CRM and standardizing the patient encounter improves communication in the ED, both between staff members and between staff members and patients.
Mahdi Hazavehei, Seyyed M.; Moonaghi, Hossein Karimi; Moeini, Babak; Moghimbeigi, Abbas; Emadzadeh, Ali
Introduction Medical students have a serious need to acquire communication skills with others. In many medical schools, special curriculums are developed to improve such skills. Effective training of communication skills requires expert curriculum design. The aim of this study was to explore the experiences and views of experts and stakeholders in order to design a suitable training program in communication skills for medical students. Methods The content analysis approach was used in this qualitative study. Forty-three participants were selected from the faculty, nurses, physicians, residents, and medical students at Mashhad University of Medical Sciences using purposive sampling. The data were collected through focus group discussions and semi-structured interviews. To ensure the accuracy of the data, the criteria of credibility, transferability, dependability, and conformability were met. The data were analyzed by MAXQDA software using the Graneheim & Lundman model. Results The findings of this study consisted of two main themes, i.e., “The vast nature of the present communication skills training” and “administrative requirements of the training program regarding communication skills.” The first theme included the educational needs of students, the problems associated with training people to have good communication skills, the importance of good communication skills in performing professional duties, communication skills and job requirements, the learning environment of communication skills, and the status of existing training programs for communication skills. Strategies and suitable methods for teaching communication skills and methods of evaluating the students in this regard also were obtained. Conclusion The findings of this study were the elements required to design a proper and local model to teach communication skills to medical students through analyzing the concepts of effective communication. The results of this study can be useful for medical
Mahdi Hazavehei, Seyyed M; Karimi Moonaghi, Hossein; Moeini, Babak; Moghimbeigi, Abbas; Emadzadeh, Ali
Medical students have a serious need to acquire communication skills with others. In many medical schools, special curriculums are developed to improve such skills. Effective training of communication skills requires expert curriculum design. The aim of this study was to explore the experiences and views of experts and stakeholders in order to design a suitable training program in communication skills for medical students. The content analysis approach was used in this qualitative study. Forty-three participants were selected from the faculty, nurses, physicians, residents, and medical students at Mashhad University of Medical Sciences using purposive sampling. The data were collected through focus group discussions and semi-structured interviews. To ensure the accuracy of the data, the criteria of credibility, transferability, dependability, and conformability were met. The data were analyzed by MAXQDA software using the Graneheim & Lundman model. The findings of this study consisted of two main themes, i.e., "The vast nature of the present communication skills training" and "administrative requirements of the training program regarding communication skills." The first theme included the educational needs of students, the problems associated with training people to have good communication skills, the importance of good communication skills in performing professional duties, communication skills and job requirements, the learning environment of communication skills, and the status of existing training programs for communication skills. Strategies and suitable methods for teaching communication skills and methods of evaluating the students in this regard also were obtained. The findings of this study were the elements required to design a proper and local model to teach communication skills to medical students through analyzing the concepts of effective communication. The results of this study can be useful for medical faculties in designing a proper program for
This presentation will bridge the divide between these separate but overlapping disciplines and help explain how to use Risk Management as an effective management decision support tool that includes safety. Risk Management is an over arching communication tool used by management to prioritize and effectively mitigate potential problems before they concur. Risk Management encompasses every kind of potential problem that can occur on a program or project. Some of these are safety issues such as hazards that have a specific likelihood and consequence that need to be controlled and included to show an integrated picture of accepted) mitigated, and residual risk. Integrating safety and other assurance disciplines is paramount to accurately representing a program s or projects risk posture. Risk is made up of several components such as technical) cost, schedule, or supportability. Safety should also be a consideration for every risk. The safety component can also have an impact on the technical, cost, and schedule aspect of a given risk. The current formats used for communication of safety and risk issues are not consistent or integrated. The presentation will explore the history of these disciplines, current work to integrate them, and suggestions for integration for the future.
Charrière, Marie; Bogaard, Thom; Junier, Sandra; Mostert, Erik
The need for effective science communication and outreach efforts is widely acknowledged in the academic community. In the field of Disaster Risk Reduction, the importance of communication is clearly stressed, e.g. in the newly adopted Sendai Framework for Disaster Risk Reduction 2015-2030 (under the 1st priority of action: understanding disaster risk). Consequently, we see increasing risk communication activities. However, the effectiveness of these activities is rarely evaluated. To address this gap, several research activities were conducted in the context of the Marie Curie Initial Training Network "Changes", the results of which we will present and discuss. First, results of a literature review show, among others, that research on effectiveness is mainly focussed on the assessment of users' needs and their ability to understand the content, rather than on the final impact of the risk communication efforts. Moreover, lab-environment research is more often undertaken than assessment of real communication efforts. Second, a comparison between perceptions of risk managers and the general public of risk communication in a French Alps Valley highlighted a gap between the two groups in terms of amount of information needed (who wants more), the important topics to address (what) and the media to use (how). Third, interviews with developers of smartphone applications for disseminating avalanche risk information showed a variety of current practices and the absence of measurements of real their effectiveness. However, our analysis allowed identifying good practices that can be an inspiration for risk communication related to other hazards. Fourth, an exhibition has been set up following a collaborative approached based on stakeholder engagement. Using a pre/post-test design, the immediate impact of the exhibition, which aimed at increasing the risk awareness of the population (Ubaye Valley, France), was measured. The data obtained suggests that visiting the exhibition
This report tries to evaluate the importance of the risk perspective in connection with final storage of nuclear waste. The concept 'risk' has different importance for experts and general public, within different research directions and among stakeholders in the nuclear waste issue. The report has been published in order to give an interdisciplinary scientific perspective on the risk concept. The authors have their background in different disciplines: radiation physics, psychology, media- and communications-science. The report treats four different themes: The first theme concerns perspectives on the risk concept and describes various principles for how risks can be handled in the society. The next theme is about comparing various risks. This section shows that risk comparisons can to be done within the framework of a scientific attitude and during certain given conditions. The third theme elucidates results from research about subjective risk, and shows that a large number of factors influence how risks are considered by individuals, and can influence his risk behavior and also how the individual means that the society will make decisions in risk-related questions. The fourth and last theme is about risk communication. Since the risk concept contains many different aspects it is clear that risk should not only be informed about, but also communicated. If a purely mathematical definition of risk was the only valid form, such information, from experts to the citizens, would possibly be sufficient. But since there are other relevant factors to take into consideration (t.ex the individual's own values), a communicative process must take place, i.e. the citizens should have influence on how risks are compared and managed. In the final theme, the authors have chosen to reflect around the themes above, i.e. different perspectives on the risk concept, risk comparisons, subjective risk view and risk communication are discussed
On October 24, 1992, President Bush signed into law the National Energy Policy Act of 1992. The bill is a sweeping, comprehensive overhaul of the Nation`s energy laws, the first in more than a decade. Among other provisions, the National Energy Policy Act reforms the licensing process for new nuclear power plants by adopting a new approach developed by the US Nuclear Regulatory Commission (NRC) in 1989, and upheld in court in 1992. The NRC 10 CFR Part 52 rule is a three-step process that guarantees public participation at each step. The steps are: early site permit approval; standard design certifications; and, combined construction/operating licenses for nuclear power reactors. Licensing reform increases an organization`s ability to respond to future baseload electricity generation needs with less financial risk for ratepayers and the organization. Costly delays can be avoided because design, safety and siting issues will be resolved before a company starts to build a plant. Specifically, early site permit approval allows for site suitability and acceptability issues to be addressed prior to an organization`s commitment to build a plant. Responsibility for site-specific activities, including communications and public participation, rests with those organizations selected to try out early site approval. This plan has been prepared to assist those companies (referred to as sponsoring organizations) in planning their communications and public involvement programs. It provides research findings, information and recommendations to be used by organizations as a resource and starting point in developing their own plans.
On October 24, 1992, President Bush signed into law the National Energy Policy Act of 1992. The bill is a sweeping, comprehensive overhaul of the Nation's energy laws, the first in more than a decade. Among other provisions, the National Energy Policy Act reforms the licensing process for new nuclear power plants by adopting a new approach developed by the US Nuclear Regulatory Commission (NRC) in 1989, and upheld in court in 1992. The NRC 10 CFR Part 52 rule is a three-step process that guarantees public participation at each step. The steps are: early site permit approval; standard design certifications; and, combined construction/operating licenses for nuclear power reactors. Licensing reform increases an organization's ability to respond to future baseload electricity generation needs with less financial risk for ratepayers and the organization. Costly delays can be avoided because design, safety and siting issues will be resolved before a company starts to build a plant. Specifically, early site permit approval allows for site suitability and acceptability issues to be addressed prior to an organization's commitment to build a plant. Responsibility for site-specific activities, including communications and public participation, rests with those organizations selected to try out early site approval. This plan has been prepared to assist those companies (referred to as sponsoring organizations) in planning their communications and public involvement programs. It provides research findings, information and recommendations to be used by organizations as a resource and starting point in developing their own plans
Responses of focus group members from the region around a Nuclear Facility provide the data for this qualitative study concerning citizen perceptions of available site information. Analyses of three of the focus group discussion questions and the answers they elicited showed a dominant perception among participants of insufficient easily available information about the site. These respondents also indicated that most of them obtain site information through mass media and hearsay, that many lack trust in the information they have and would trust only an independent entity to provide accurate information. A new area in communication studies, variously called environmental risk communication, risk communication and health risk communication, continues to evolve among those working in various allied disciplines, some far removed from communication. As science attempts to solve environmental problems caused by technological advances, this field acquires numerous practitioners. Some of these risk communication experts may however, be overlooking basic and necessary components of effective communication, because their expertise is in another discipline. One result of this can be communication breakdown in which those involved, assume that meaning is shared, when in fact the opposite is true. This paper seeks to clarify a necessary ingredient of effective interpersonal risk communication, using data obtained from citizens living around one of the nation's nuclear facilities as an example
Stephens, S. H.; DeLorme, D.
To make scientific information useful and usable to audiences, communicators must understand audience needs, expectations, and future applications. This presentation synthesizes benefits, challenges, and best practices resulting from a qualitative social science interview study of nine professionals on their experiences developing interactive visualization tools for communicating about coastal environmental risks. Online interactive risk visualization tools, such as flooding maps, are used to provide scientific information about the impacts of coastal hazards. These tools have a wide range of audiences and purposes, including time-sensitive emergency communication, infrastructure and natural resource planning, and simply starting a community conversation about risks. Thus, the science, purposes, and audiences of these tools require a multifaceted communication strategy. In order to make these tools useable and accepted by their audiences, many professional development teams solicit target end-user input or incorporate formal user-centered design into the development process. This presentation will share results of seven interviews with developers of U.S. interactive coastal risk communication tools, ranging from state-level to international in scope. Specific techniques and procedures for audience input that were used in these projects will be discussed, including ad-hoc conversations with users, iterative usability testing with project stakeholder groups, and other participatory mechanisms. The presentation will then focus on benefits, challenges, and recommendations for best practice that the interviewees disclosed about including audiences in their development projects. Presentation attendees will gain an understanding of different procedures and techniques that professionals employ to involve end-users in risk tool development projects, as well as important considerations and recommendations for effectively involving audiences in science communication design.
Communication is essential to preventing terrorists from achieving their objectives. Effective communication can reduce terrorists' chances of mounting successful operations, creating threats that disrupt everyday life, and undermining the legitimacy of the societies that they attack. Psychological research has essential roles to play in that…
Smudde, Peter M.
Notes that companies responding to the struggling economy are downsizing staff, including technical communicators. Maintains that such cutbacks affect not only employee confidence and productivity but also product quality, customer satisfaction, and future sales. States that technical communicators' critical knowledge is an asset that companies…
Verbeke, W.; Santare, D.; Guzzon, A.; Lozano, N.; Lores, M.; Kuttschreuter, M.; McConnon, Á.; Regan, Á.; Pieniak, Z.; Rutsaert, P.
10.1016/j.foodpol.2014.02.003 Although considerable progress has been made in understanding the determinants of risk perception and in identifying the necessary components of effective food risk and benefit communication, this has not been matched with the development of efficient and appropriate communication tools. Little work has been done examining the implications of the explosion of new media and web technologies, which may offer potential for improving food risk and benefit communi...
Kugo, Akihide; Yoshikawa, Eiwa; Wakabayashi, Yasunaga; Shimoda, Hiroshi; Uda, Akinobu; Ito, Kyoko
Dialog mode web contents regarding the HLW risk is effective to altruism. To make it more effectively, we introduced affective elements such as facial expression of character agents and sympathetic response on the BBS by experts, which brought us smooth risk communication. This paper describes the result of preliminary experiments surrounding the affective ways to communicate on the risk of HLW geological disposal, leading to enhance the social cooperation, and the public open experiment for one month on the Web. (author)
Simmenroth-Nayda, Anne; Weiss, Cora; Fischer, Thomas; Himmel, Wolfgang
Although it is taken for granted that history-taking and communication skills are learnable, this learning process should be confirmed by rigorous studies, such as randomized pre- and post-comparisons. The purpose of this paper is to analyse whether a communication course measurably improves the communicative competence of third-year medical students at a German medical school and whether technical or emotional aspects of communication changed differently. A sample of 32 randomly selected students performed an interview with a simulated patient before the communication course (pre-intervention) and a second interview after the course (post-intervention), using the Calgary-Cambridge Observation Guide (CCOG) to assess history taking ability. On average, the students improved in all of the 28 items of the CCOG. The 6 more technically-orientated communication items improved on average from 3.4 for the first interview to 2.6 in the second interview (p < 0.0001), the 6 emotional items from 2.7 to 2.3 (p = 0.023). The overall score for women improved from 3.2 to 2.5 (p = 0.0019); male students improved from 3.0 to 2.7 (n.s.). The mean interview time significantly increased from the first to the second interview, but the increase in the interview duration and the change of the overall score for the students' communication skills were not correlated (Pearson's r = 0.03; n.s.). Our communication course measurably improved communication skills, especially for female students. These improvements did not depend predominantly on an extension of the interview time. Obviously, "technical" aspects of communication can be taught better than "emotional" communication skills.
Rollason, Edward; Bracken, Louise; Hardy, Richard; Large, Andy
Flooding is a major hazard across Europe which, since, 1998 has caused over €52 million in damages and displaced over half a million people. Climate change is predicted to increase the risks posed by flooding in the future. The 2007 EU Flood Directive cemented the use of flood risk maps as a central tool in understanding and communicating flood risk. Following recent flooding in England, an urgent need to integrate people living at risk from flooding into flood management approaches, encouraging flood resilience and the up-take of resilient activities has been acknowledged. The effective communication of flood risk information plays a major role in allowing those at risk to make effective decisions about flood risk and increase their resilience, however, there are emerging concerns over the effectiveness of current approaches. The research presented explores current approaches to flood risk communication in England and the effectiveness of these methods in encouraging resilient actions before and during flooding events. The research also investigates how flood risk communications could be undertaken more effectively, using a novel participatory framework to integrate the perspectives of those living at risk. The research uses co-production between local communities and researchers in the environmental sciences, using a participatory framework to bring together local knowledge of flood risk and flood communications. Using a local competency group, the research explores what those living at risk from flooding want from flood communications in order to develop new approaches to help those at risk understand and respond to floods. Suggestions for practice are refined by the communities to co-produce recommendations. The research finds that current approaches to real-time flood risk communication fail to forecast the significance of predicted floods, whilst flood maps lack detailed information about how floods occur, or use scientific terminology which people at risk
Full Text Available Marlien Varnfield, Mohanraj KarunanithiAustralian eHealth Research Centre, Commonwealth Scientific and Industrial Research Organization, Royal Brisbane and Women's Hospital, Brisbane, AustraliaAbstract: Cardiac rehabilitation (CR has, for many years, been a highly recommended approach to secondary prevention for patients recovering after a heart attack or heart surgery. These programs are traditionally delivered from a hospital outpatient center. Despite demonstrated benefits and guideline recommendations, CR utilization has been poor, particularly in women, older patients, and ethnic minority groups. To overcome some of the barriers to the traditional delivery of CR, different delivery platforms and approaches have been developed in recent years. In general, Telehealth solutions which have been used to address the delivery of CR services remotely include: 1 patient–provider contact delivered by telephone systems; 2 the Internet, with the majority of patient–provider contact for risk factor management taking place online; and 3 interventions using Smartphones as tools to deliver CR through (independently or in combination with short message service messaging, journaling applications, connected measurement devices, and remote coaching. These solutions have been shown to overcome some of the barriers in CR participation and show potential as alternative or complementary options for individuals that find traditional center-based CR programs difficult to commit to. The major benefits of remote platforms for CR delivery are the ability to deliver these interventions without ongoing face-to-face contact, which provides an opportunity to reach large numbers of people, and the convenience of selecting the timing of cardiovascular disease management sessions. Furthermore, technologies have the potential to deliver long-term follow-up, which programs delivered by health professionals cannot afford to do due to staff shortages and budget restrictions
Scheer, Dirk; Benighaus, Christina; Benighaus, Ludger; Renn, Ortwin; Gold, Stefan; Röder, Bettina; Böl, Gaby-Fleur
A major issue in all risk communication efforts is the distinction between the terms "risk" and "hazard." The potential to harm a target such as human health or the environment is normally defined as a hazard, whereas risk also encompasses the probability of exposure and the extent of damage. What can be observed again and again in risk communication processes are misunderstandings and communication gaps related to these crucial terms. We asked a sample of 53 experts from public authorities, business and industry, and environmental and consumer organizations in Germany to outline their understanding and use of these terms using both the methods of expert interviews and focus groups. The empirical study made clear that the terms risk and hazard are perceived and used very differently in risk communication depending on the perspective of the stakeholders. Several factors can be identified, such as responsibility for hazard avoidance, economic interest, or a watchdog role. Thus, communication gaps can be reduced to a four-fold problem matrix comprising a semantic, conceptual, strategic, and control problem. The empirical study made clear that risks and hazards are perceived very differently depending on the stakeholders' perspective. Their own worldviews played a major role in their specific use of the two terms hazards and risks in communication. © 2014 Society for Risk Analysis.
Clarice Alves Bonow
Full Text Available This research has aimed to identify the perceptions of women apprentice welders about physical, chemical, biological, and physiological risk factors to which they are exposed and evaluate the identification of health disorders self-reported for women apprentice welders before and after implementation of a nursing socioenvironmental intervention. A quantitative study was performed with 27 women apprentice welders (first phase and before and after an intervention with 18 women (second phase in Southern Brazil in 2011. The data were analysed using SPSS 19.0. The participants identified the following risk types: physical (96.2%, chemical (96.2%, physiological (88.8%, and biological (62.9%. The results show a significant difference of the pre- and posttest averages for the musculoskeletal system and a posttest average increase for the integumentary, respiratory, and auditory system. A correlation of the women apprentices’ ages and the identification of health disorders were made. It was understood that the perception of women apprentices regarding a particular set of occupational risks is essential for public health nursing to develop an effective risk communication as a positive tool for teaching and learning.
Bonow, Clarice Alves; Cezar-Vaz, Marta Regina; de Almeida, Marlise Capa Verde; Rocha, Laurelize Pereira; Borges, Anelise Miritz; Piexak, Diéssica Roggia; Vaz, Joana Cezar
This research has aimed to identify the perceptions of women apprentice welders about physical, chemical, biological, and physiological risk factors to which they are exposed and evaluate the identification of health disorders self-reported for women apprentice welders before and after implementation of a nursing socioenvironmental intervention. A quantitative study was performed with 27 women apprentice welders (first phase) and before and after an intervention with 18 women (second phase) in Southern Brazil in 2011. The data were analysed using SPSS 19.0. The participants identified the following risk types: physical (96.2%), chemical (96.2%), physiological (88.8%), and biological (62.9%). The results show a significant difference of the pre- and posttest averages for the musculoskeletal system and a posttest average increase for the integumentary, respiratory, and auditory system. A correlation of the women apprentices' ages and the identification of health disorders were made. It was understood that the perception of women apprentices regarding a particular set of occupational risks is essential for public health nursing to develop an effective risk communication as a positive tool for teaching and learning. PMID:24288604
Banerjee, Smita C; Manna, Ruth; Coyle, Nessa; Penn, Stacey; Gallegos, Tess E; Zaider, Talia; Krueger, Carol A; Bialer, Philip A; Bylund, Carma L; Parker, Patricia A
Many nurses express difficulty in communicating with their patients, especially in oncology settings where there are numerous challenges and high-stake decisions during the course of diagnosis and treatment. Providing specific training in communication skills is one way to enhance the communication between nurses and their patients. We developed and implemented a communication skills training program for nurses, consisting of three teaching modules: responding empathically to patients; discussing death, dying, and end-of-life goals of care; and responding to challenging interactions with families. Training included didactic and experiential small group role plays. This paper presents results on program evaluation, self-efficacy, and behavioral demonstration of learned communication skills. Three hundred forty-two inpatient oncology nurses participated in a 1-day communication skills training program and completed course evaluations, self-reports, and pre- and post-standardized patient assessments. Participants rated the training favorably, and they reported significant gains in self-efficacy in their ability to communicate with patients in various contexts. Participants also demonstrated significant improvement in several empathic skills, as well as in clarifying skill. Our work demonstrates that implementation of a nurse communication skills training program at a major cancer center is feasible and acceptable and has a significant impact on participants' self-efficacy and uptake of communication skills.
Campbell, Scott A
.... To gain the support of stakeholders the Army must adjust its strategic communication plan, policies and operations to become more proactive and open with the media and the citizenry of the United States...
Reviewed by R.Ayhan YILMAZ
Full Text Available Topics of the book is cover on building corporate identity for educational institutions, cultural and regional issues in educational product development, Defining the role of online education in today‘s world, individualization of open educational services, integrated marketing communications, measuring the impact of educational promotions, new customers and new demands, open and Distance education, reputation issues in online education and sustainable communication before, during and after enrollment
L. S. Rekhtina
Full Text Available One of the important stages of risk communication is the analysis of publications in traditional media and the Internet, which largely shape people’s attitudes to various issues. At the same time, the availability of large amounts of information relating to any subject area complicates the possibility of manual analysis and adequate description of all of the information. On the other hand, the availability of information causes the urgency of developing methods to improve the effectiveness of its analysis. One way to automate the analysis of large amounts of information is the development of databases or automated information systems containing information materials on the subject matter under study and suggesting the possibility of automated processing. The objective of this work is to analyze the experience of developing such systems and databases by the research teams of the St. Petersburg Institute of Radiation Hygiene and St. Petersburg State University and to identify key features of the use of bases Data for social research. The results of the analysis showed that the methodological approaches used were very close. The analysis is performed according to the method of autoethnographical research. The strategy application of the comparative analysis allows identifying common features characterizing the situation of development and implementation of databases to practice of the risk communication studies. The article discusses the features associated with them, the limitations of the primary data, such as text, discursive nature of most of the materials, information noise, high dependence on context, variability, different structure, format and appearance of materials. The important parameters for solving problems of the qualitative and quantitative analysis are given in the article. An important condition of creating effective, from the point of view of socio-communication studies information system is to implement the processing
Blankenship, Justin C.; Gibson, Rhonda
In a closed-cohort educational program design, students enter a program together, take the same courses together, and, ideally, graduate together. In an effort to increase interaction and communication among students, it has been utilized more and more for online graduate programs. This article surveyed students in one of the few closed-cohort…
In the paediatric medical radiation setting, there is no consistency on the radiation risk information conveyed to the consumer (patient/carer). Each communicator may convey different information about the level of risk for the same radiation procedure, leaving the consumer confused and frustrated. There is a need to standardise risks resulting from medical radiation exposures. In this study, paediatric radiographic, fluoroscopic, CT and nuclear medicine examination data have been analysed to provide (i) effective doses and radiation induced cancer risk factors from common radiological and nuclear medicine diagnostic procedures in standardised formats, (II) awareness of the difficulties that may be encountered in communicating risks to the layperson, and (iii) an overview of the deleterious effects of ionising radiation so that the risk communicator can convey with confidence the risks resulting from medical radiation exposures. Paediatric patient dose data from general radiographic, computed tomography, fluoroscopic and nuclear medicine databases have been analysed in age groups 0 to <5 years, 5 to <10 years, 10 to <15 years and 15 to <18 years to determine standardised risk factors. Mean, minimum and maximum effective doses and the corresponding mean lifetime risks for general radiographic, fluoroscopic, CT and nuclear medicine examinations for different age groups have been calculated. For all examinations, the mean lifetime cancer induction risk is provided in three formats: statistical, fraction and category. Standardised risk factors for different radiological and nuclear medicine examinations and an overview of the deleterious effects of ionising radiation and the difficulties encountered in communicating the risks should facilitate risk communication to the patient/carer.
Svendsen, Erik R; Yamaguchi, Ichiro; Tsuda, Toshihide; Guimaraes, Jean Remy Davee; Tondel, Martin
It has been difficult to both mitigate the health consequences and effectively provide health risk information to the public affected by the Fukushima radiological disaster. Often, there are contrasting public health ethics within these activities which complicate risk communication. Although no risk communication strategy is perfect in such disasters, the ethical principles of risk communication provide good practical guidance. These discussions will be made in the context of similar lessons learned after radiation exposures in Goiania, Brazil, in 1987; the Chernobyl nuclear power plant accident, Ukraine, in 1986; and the attack at the World Trade Center, New York, USA, in 2001. Neither of the two strategies is perfect nor fatally flawed. Yet, this discussion and lessons from prior events should assist decision makers with navigating difficult risk communication strategies in similar environmental health disasters.
Our previous study showed a big difference between expert's own risk perception and experts' inference of the public risk perception about technologies. So, this study tried to clarify the effect of the perceived distance in risk perception between the public and experts themselves on forwardness in science communication to the public. The questionnaire survey results reaffirmed that experts were inclined to feel larger difference in risk perception between the public and themselves on the subject of their own specialty than of non-specialty. The result also suggested the tendency that the bigger experts recognized difference in risk perception from the public, the less they actually had experiences of science communication including communication with the public. Moreover, the result showed that experiences of science communication had positive effects on belief of the public's scientific literacy. (author)
Reynolds, J. M.
these scientific applications. Communicating the science to students and trying to excite them to the fun of applying these scientific disciplines in the field are important as part of science outreach. It is also important to communicate the science to those in government (local and national) within those countries affected by such hazards and to international funding agencies. There are two issues here: (a) using the media to a positive effect without alarming vulnerable and sensitive communities, and (b) providing the appropriate authorities with the necessary technical information about the hazards, their potential effects if catastrophe strikes, and how to manage the risk in an effective and timely fashion. For (a) where this is not handled correctly, the media are still ever too keen to headline potential catastrophes and unwittingly cause alarm among local communities. The so-called Palcacocha fiasco in the Cordillera Blanca, Peru, in April 2003 and the Imja Tsho media flurry of May 2008 in Nepal are but two recent examples. For (b) there needs to be a programme of interaction through workshops between the scientific community and key stakeholders in affected countries. Where these have been undertaken, such as in Bhutan, Nepal and Peru, the outcomes have been extremely productive and beneficial. However, much remains to be done in ensuring that authorities and funding agencies, for example, are aware of existing international guidelines on the assessment of glacial hazards that use objective methodologies, such as those funded by the British Government and published in 2003 (see www.geologyuk.com/mountain_ hazards_group/dfid.htm from which the guidelines can be downloaded in PDF format). Similar workshops, for example, are also being developed separately in Austria by the Glacier and Permafrost Hazard (GAPHAZ) Working Group and in Bhutan by the UNDP.
Melikhova, E.; Arutyunyan, R.
The paper reviews recent results of content analysis of the Russian press and data of all-Russia public opinion polls on the subject of the Fukushima accident and discusses them in the wider context of challenges in communication of 'no risk' messages to the public in the case of a nuclear accident. Radiation risk regulation base in the low dose range is proposed to be one of the main obstacles for the communication and a new approach to emergency risk communication is proposed. (author)
Mahdi Hazavehei, Seyyed M.; Moonaghi, Hossein Karimi; Moeini, Babak; Moghimbeigi, Abbas; Emadzadeh, Ali
Introduction Medical students have a serious need to acquire communication skills with others. In many medical schools, special curriculums are developed to improve such skills. Effective training of communication skills requires expert curriculum design. The aim of this study was to explore the experiences and views of experts and stakeholders in order to design a suitable training program in communication skills for medical students. Methods The content analysis approach was used in this qu...
Full Text Available Abstract Background Public health emergencies heighten several challenges in risk-communication: providing trustworthy sources of information, reaching marginalized populations, and minimizing fear and public confusion. In emergencies, however, information may not diffuse equally among all social groups, and gaps in knowledge may increase. Such knowledge gaps vary by social structure and the size, socioeconomic status, and diversity of the population. This study explores the relationship between risk-communication capabilities, as perceived by public officials participating in emergency tabletop exercises, and community size and diversity. Findings For each of the three communication functions tested, risk-communication capabilities are perceived to be greater in communities with fewer then 10% of the population speaking a language other than English at home, decreasing as the percentage grows to 20% (ANOVA P ≤ 0.02. With respect to community size, however, we found an N-shaped relationship between perceived risk communication capabilities and population size. Capabilities are perceived highest in the largest communities and lowest in the smallest, but lower in communities with 20,000–49,999 inhabitants compared to those with 2,500–19,999. Conclusion The results of this study suggest the need to factor population diversity into risk communication plans and the need for improved state or regional risk-communication capabilities, especially for communities with limited local capacity.
Tang, Chris; Rundblad, Gabriella
The mass media has an important role in informing the general public about emerging health risks. Content-based studies of risk communication in the media have revealed a tendency to exaggerate risks or simplify science, but linguistic studies in this area are still scarce. This paper outlines a corpus based investigation of media reporting on the…
Miguel, Caroline San; Rogan, Fran; Kilstoff, Kathleen; Brown, Di
This paper reports on the design, delivery and evaluation of an innovative oral communication skills program for first year students in a Bachelor of Nursing degree at an Australian university. This program was introduced in 2004 to meet the needs of first year undergraduate students from non-English speaking backgrounds who had experienced difficulties with spoken English while on clinical placement. The program consisted of early identification of students in need of communication development, a series of classes incorporated into the degree program to address students' needs, followed by a clinical placement block. This paper describes the structure of the program, discusses some of the major problems encountered by students in the clinical setting and presents some of the teaching strategies used to address these problems. Evaluations of the program suggest that students' communication skills and confidence improved, resulting in a more positive clinical experience for the majority of students.
Chess, Caron; Clarke, Lee
The anthrax attacks of 2001 created risk communication problems that cannot be fully understood without appreciating the dynamics among organizations. Case studies of communication in New Jersey, consisting of interviews with a range of participants, found that existing organizational and professional networks facilitated trust among decisionmakers. This interpersonal trust improved communication among agencies and thereby risk communication with the public. For example, "white powder scares" were a problem even in places without contamination. Professionals' trust in each other was vital for responding productively. Conversely, organizational challenges, including conflict among agencies, hindered communication with key audiences. Although centralization and increased control are often seen as the remedy for communicative confusion, they also can quash the improvisational responses needed during crises.
Kontar, Y. Y.; Eichelberger, J. C.; Rupp, S. T.; Taylor, K.
The increasing extent and vulnerability of technologically advanced society together with aspects of global climate change intensifies the frequency and severity of natural disasters. Every year, communities around the world face the devastating consequences of hazardous events, including loss of life, property and infrastructure damage, and environmental decline. In this session, we will introduce a new book, entitled New Trends in Communicating Risk and Cultivating Resilience, which is dedicated to those who have directly or indirectly suffered the effects of climate change extreme events with the hope that the advance of knowledge, implementation of sound science and appropriate policies, and use of effective communication will help in reducing their vulnerability while also improving resilience in the face of often devastating natural hazards. This book comprises manuscripts from those whose research, advocacy, work, teaching, or service in the natural or social sciences deals with risk communication and/or management surrounding natural disasters, with a particular focus on climate change-related phenomena. This book is arranged into five sections: The Role of Communication in Fostering Resilient Communities (Reframing the conversation about natural hazards and climate change with a new focus on resilience)Before the Disaster: Prediction, Preparation, and Crisis Communication (The role of communication in predicting and preparing for the unpredictable regarding natural disasters)Mitigating Circumstances: Living Through Change, Uncertainty, and Disaster (Mitigation and the role of communication in minimizing the damage during natural disasters and during an era of climate change)After the Disaster: Response and Recovery Communication (The role of communication after natural disasters)Looking Back and Learning Forward: Best and Worst Practices Exposed (Considering risk and resilience communication of natural disasters with one eye on best practices and one eye
Tom, Gail; Tauchus, Gail; Williams, Jared; Tong, Stephanie
The Sacramento County Water Agency has made available 2 water conservation programs to its customers. The Data Logger Program attaches the Meter Master Model 100 EL data logger to the customer's water meter for 1 week and provides a detailed report of water usage from each fixture. The Water Wise House Call Program provides findings and…
Kanda, Reiko; Tsuji, Satsuki; Shirakawa, Yoshiyuki; Yonehara, Hidenori
A questionnaire survey was conducted on radiation risk and medical exposure, particularly in applications involving children. The survey was targeted at nurses (170 females) engaged in important roles in communicating risk regarding medical exposure. The questionnaire survey yielded the following findings. A significant number of respondents associated the word radiation' with 'cancer treatment,' 'exposure,' and 'X-ray pictures.' Perceptions about 'food exposure' differed between respondents with children and those without. Among the potential health problems posed by radiation, effects on children,' 'cancer and leukemia,' and 'genetic effects' were perceived as the most worrisome. Significant differences in perception were noted regarding infertility between respondents with children and those without. Concerning the effects of medical exposure on fetuses/children, only 10 percent of all respondents replied that they were not anxious about negative effects in either case. Among the respondents who felt uneasy about these aspects, most tended to assess exposed parts, doses, damage potentially suffered, timing of occurrence, and uncertainty, based on their professional experience and knowledge, to rationally distinguish acceptable risks from unacceptable ones and to limit concern to the unacceptable aspects. (author)
Terrorism presents a significant risk that is often approached at public policy, infrastructure, or emergency management level. Public perceptions of the likelihood of terrorist events, and how this may relate to individual preparedness, are not always extensively examined. The tendency to think that negative events are less likely to happen to oneself than to the average person is known as optimism bias. Optimism bias is relevant to perceptions of terrorism, because it is thought to be related to a reduction in precaution use. Using an online survey of 164 participants, this study aimed to determine whether Sydney residents thought they had a lower likelihood of experiencing terrorist events than other Australians. Significant optimism bias was observed for witnessing terrorist events, but not for personally experiencing terrorist events. In addition, Sydney residents tended to think that terrorist attacks were more likely to occur in Sydney than another major Australian city in the next five years. At the same time, household and workplace preparedness for terrorism was quite low, as was awareness of emergency strategies in the central business district. Perceptions of high likelihood of terrorism happening in one's own city, yet low preparedness present a challenge for risk communication and emergency management strategies. The diversity of possible terrorist targets, and the simple plans that can moderate the effects of a disaster may need to be emphasized in future anti-terrorism initiatives. © 2012 Society for Risk Analysis.
Background There is a relative lack of current research on the effects of specific communication training offered at the beginning of the medical degree program. The newly developed communication training "Basics and Practice in Communication Skills" was pilot tested in 2008 and expanded in the following year at the University Medical Centre Hamburg-Eppendorf in Germany. The goal was to promote and improve the communicative skills of participants and show the usefulness of an early offered intervention on patient-physician communication within the medical curriculum. Methods The students participating in the project and a comparison group of students from the standard degree program were surveyed at the beginning and end of the courses. The survey consisted of a self-assessment of their skills as well as a standardised expert rating and an evaluation of the modules by means of a questionnaire. Results Students who attended the communication skills course exhibited a considerable increase of communication skills in this newly developed training. It was also observed that students in the intervention group had a greater degree of self-assessed competence following training than the medical students in the comparison group. This finding is also reflected in the results from a standardised objective measure. Conclusions The empirical results of the study showed that the training enabled students to acquire specialised competence in communication through the course of a newly developed training program. These findings will be used to establish new communication training at the University Medical Centre Hamburg-Eppendorf. PMID:22443807
Yildiz, Mehmet Ali; Duy, Baki
The purpose of this study was to investigate the effectiveness of an interpersonal communication skills psycho-education program to improve empathy and communication skills of visually impaired adolescents. Participants of the study were sixteen early adolescents schooling in an elementary school for visually impaired youth in Diyarbakir. The…
Lic. Carolina Ramos Fernández
Full Text Available Public Institutions have to take into account, in their advertising campaignes, every kind of people. Then, social affairs institutions which work for children have to take special cares in their communications. New languages of communication can offer successful formula for this. In Spain there are good examples of this. One of them is Andaluna program, from de andalusian government.
Lautenbach, Denise M; Christensen, Kurt D; Sparks, Jeffrey A; Green, Robert C
Communicating genetic risk information in ways that maximize understanding and promote health is increasingly important given the rapidly expanding availability and capabilities of genomic technologies. A well-developed literature on risk communication in general provides guidance for best practices, including presentation of information in multiple formats, attention to framing effects, use of graphics, sensitivity to the way numbers are presented, parsimony of information, attentiveness to emotions, and interactivity as part of the communication process. Challenges to communicating genetic risk information include deciding how best to tailor it, streamlining the process, deciding what information to disclose, accepting that communications may have limited influence, and understanding the impact of context. Meeting these challenges has great potential for empowering individuals to adopt healthier lifestyles and improve public health, but will require multidisciplinary approaches and collaboration.
Insights from the robust field of risk communication and perception have to date been almost totally absent from the policy debate regarding the relative risks and merits of Active SETI or Messaging to Extraterrestrial Intelligence (METI). For many years, the practice (or proposed practice) of Active SETI has generated a vigorous and sometimes heated policy debate within the scientific community. There have also been some negative reactions in the media toward the activities of those engaged in Active SETI. Risk communication is a scientific approach to communication regarding situations involving potentially sensitive or controversial situations in which there may be high public concern and low public trust. The discipline has found wide acceptance and utility in fields such as public health, industrial regulation and environmental protection. Insights from the scientific field of risk communication (such as omission bias, loss aversion, the availability heuristic, probability neglect, and the general human preference for voluntary over involuntary risks) may help those who have participated in either side of the debate over Active SETI to better understand why the debate has taken on this posture. Principles of risk communication and risk perception may also help those engaged in Active SETI to communicate more effectively with other scientists, the public, with the media, and with policy makers regarding their activities and to better understand and respond to concerns expressed regarding the activity.
... Auditors § 99.525 Criteria for Federal program risk. (a) General. The auditor's determination should be... Federal program. The auditor shall use auditor judgment and consider criteria, such as described in... analysis, the auditor may wish to discuss a particular Federal program with auditee management and the...
Hsu, Yu-Chen; Chen, Yu-Ling; Wei, Han-Ning; Yang, Yu-Wen; Chen, Ying-Hwei
In addition to the impact of a disease itself, public reaction could be considered another outbreak to be controlled during an epidemic. Taiwan's experience with SARS in 2003 highlighted the critical role played by the media during crisis communication. After the SARS outbreak, Taiwan's Centers for Disease Control (Taiwan CDC) followed the WHO outbreak communication guidelines on trust, early announcements, transparency, informing the public, and planning, in order to reform its risk communication systems. This article describes the risk communication framework in Taiwan, which has been used to respond to the 2009-2016 influenza epidemics, Ebola in West Africa (2014-16), and MERS-CoV in South Korea (2015) during the post-SARS era. Many communication strategies, ranging from traditional media to social and new media, have been implemented to improve transparency in public communication and promote civic engagement. Taiwan CDC will continue to maintain the strengths of its risk communication systems and resolve challenges as they emerge through active evaluation and monitoring of public opinion to advance Taiwan's capacity in outbreak communication and control. Moreover, Taiwan CDC will continue to implement the IHR (2005) and to promote a global community working together to fight shared risks and to reach the goal of "One World, One Health."
... factors associated with communication disorders in South Africa is limited. Objective. To identify and describe risk factors for communication delays in infants 0 - 12 months of age at Daspoort Polyclinic in Gauteng. Methods. A structured interview schedule was utilised to conduct an interview with the caregiver participants.
Guilamo-Ramos, Vincent; Jaccard, James; Dittus, Patricia; Bouris, Alida, M.
A communication framework of persuasion and attitude change was utilized to analyze parent-adolescent communication about adolescent risk behavior. Three parent dimensions were deemed important: (a) perceived expertise, (b) perceived trustworthiness, and (c) perceived accessibility. Data were collected in surveys from 668 mother-adolescent dyads…
de Bakker, Karel; Boonstra, Albert; Wortmann, Hans
The central question of this research is if, and how, risk management contributes to the success of IS/IT projects. Risk management is used regularly in IT projects, despite indications in literature that risk management only occasionally contributes to IT project success. Drawing on Habermas we
Nusbaum, Lika; Douglas, Brenda; Damus, Karla; Paasche-Orlow, Michael; Estrella-Luna, Neenah
Multiple studies have documented major limitations in the informed consent process for the recruitment of clinical research participants. One challenging aspect of this process is successful communication of risks and benefits to potential research participants. This study explored the opinions and attitudes of informed consent experts about conveying risks and benefits to inform the development of a survey about the perspectives of research nurses who are responsible for obtaining informed consent for clinical trials. The major themes identified were strategies for risks and benefits communication, ensuring comprehension, and preparation for the role of the consent administrator. From the experts’ perspective, inadequate education and training of the research staff responsible for informed consent process contribute to deficiencies in the informed consent process and risks and benefits communication. Inconsistencies in experts’ opinions and critique of certain widely used communication practices require further consideration and additional research. PMID:28975139
.... However, along with its benefits, this command, control and communications (C3) network includes the dangerous consequence of eroding the autonomy of tactical command through enhanced micromanagement by risk-averse operational commanders...
Worden, John K.; And Others
Conducted communication skills workshops to prevent cigarette smoking among adolescents by teaching adults how to help young people make responsible decisions and resist peer influences. One year later, 66% reported use of skills five or more times in the previous month, and significantly fewer adolescents in the high workshop intensity area…
Carbone, Marco; Honda, Kohei; Yoshida, Nobuko
This article relates two different paradigms of descriptions of communication behavior, one focusing on global message flows and another on end-point behaviors, using formal calculi based on session types. The global calculus, which originates from a Web service description language (W3C WS...
Quesenberry, Keith A.; Coolsen, Michael K.; Wilkerson, Kristen
A survey of 61 master's degree advertising programs reveals significant trends in program titles, curriculum design, course delivery, and students served. The results provide insight for current and planned master's degree programs as research predicts a continued increase in demand for master's education over the next decade. Survey results are…
Flooding has been a pressing problem for communities around the world. The problem is expected to worsen due to climate change and sea level rise. Despite decades of research on risk communication and management, the toll of flooding continues to mount. In order to advance flood management to minimize future damages, there is a need to foster collaboration among research communities, promote the genuine engagement of local stakeholders, and co-develop targeted risk communication and mitigatio...
Nunogane, Nobuaki; Onoue, Akira; Kojima, Shigeo
In this study, the communication of PSA information in nuclear power plants (NPPs), namely, how the risk information obtained from the probabilistic safety assessment (PSA) should be presented and communicated to plant personnel, was examined assuming that the safety management system based on the risk information was introduced to NPPs. This is called PSA communication. First, when risk-informed safety management is to be introduced into NPPs, plant personnel should have sufficient related knowledge. In order to provide such knowledge to the personnel through training, risk information is classified into three types: basic information, detailed information and task information. A hierarchical risk information summary for reporting, coordinating and communicating tasks is proposed. In this summary, the concerns of those who have received the information are placed at the top and the related risk information positioned below. At the same time, and by way of a trial, the risk information relating to on-line maintenance (OLM) is prepared. In order to enhance the safety-consciousness and the safety of the entire plant, specific plans such as 'risk tags' which indicate the safety significance of equipment is proposed. Finally, a guideline providing examination procedures for developing detailed PSA communication plans is introduced. (author)
Full Text Available AbstractPurposeThe importance of a framework for a systematic structured assessment of the benefits and risks has been established, but in addition, it is necessary that the benefit-risk decisions and the processes to derive those decisions are documented and communicated to various stakeholders for accountability. Hence there is now a need to find appropriate tools to enhance communication in a manner that would uphold transparency, consistency and standards. MethodsA retrospective, non-comparative study was conducted to determine the applicability and practicality of a summary template in documenting benefit-risk assessment and communicating benefit-risk balance and conclusions for reviewers to other stakeholders. The benefit-risk (BR Summary Template and its User Manual was evaluated by 12 reviewers within a regulatory agency in Singapore, the Health Sciences Authority (HSA. ResultsThe BR Summary Template was found to be adequate in documenting benefits, risks, relevant summaries and conclusions, while the User Manual was useful in guiding the reviewer in completing the template. The BR Summary Template was also considered a useful tool for communicating benefit-risk decisions to a variety of stakeholders.ConclusionsThe use of a template may be of value for the communicating benefit-risk assessment of medicines to stakeholders.
Leong, James; Walker, Stuart; Salek, Sam
The importance of a framework for a systematic structured assessment of the benefits and risks has been established, but in addition, it is necessary that the benefit-risk decisions and the processes to derive those decisions are documented and communicated to various stakeholders for accountability. Hence there is now a need to find appropriate tools to enhance communication between regulators and other stakeholders, in a manner that would uphold transparency, consistency and standards. A retrospective, non-comparative study was conducted to determine the applicability and practicality of a summary template in documenting benefit-risk assessment and communicating benefit-risk balance and conclusions for reviewers to other stakeholders. The benefit-risk (BR) Summary Template and its User Manual was evaluated by 12 reviewers within a regulatory agency in Singapore, the Health Sciences Authority (HSA). The BR Summary Template was found to be adequate in documenting benefits, risks, relevant summaries and conclusions, while the User Manual was useful in guiding the reviewer in completing the template. The BR Summary Template was also considered a useful tool for communicating benefit-risk decisions to a variety of stakeholders. The use of a template may be of value for the communicating benefit-risk assessment of medicines to stakeholders.
Peres, Frederico; Rodrigues, Karla Meneses; da Silva Peixoto Belo, Mariana Soares; Moreira, Josino Costa; Claudio, Luz
This study aims to assess pesticide exposure risk perception among farmers from three rural areas of Nova Friburgo, Rio de Janeiro State, Brazil. Data were collected through semi-structured interviews with 66 adults and participatory workshops with 27 teenagers and analyzed through content analysis techniques. Systematized results were discussed at local meetings, and two risk communication initiatives were devised. Study results demonstrated the use of defensive strategies by men and a diminished risk perception among women. Teenagers relied on parents to develop their own work practices. These findings supported the importance of cultural and social determinants of farmers' understandings of risk and of the relevance of different pesticide exposure pathways. Risk perceptions and work practices are strongly influenced by local cultural patterns and, therefore, must be taken into account when developing effective intervention strategies, including risk communication initiatives. Copyright © 2012 Wiley Periodicals, Inc.
Lindahl-Kiessling, K.; Ahlborg, U.; Bylin, G.; Ehrenberg, L.; Hemminki, K.; Lindell, B.; Nilsson, Robert; Bostroem, C.E.; Swarn, U.
The paper presents a new research program for assessment of health risks caused by air pollutants. It is important to develop general methods for quantitative risk assessments and to improve the scientific base materials. (KAE)
Obermeier, O.P. [Gerling Akademie fuer Risikoforschung AG, Muenchen (Germany)]|[Gerling Akademie fuer Risikoforschung AG, Zurich (Switzerland)]|[Augsburg Univ. (Germany)
The philosophically coloured paper on the aspects of risk communication patterns in society shows that debates about risks are governed by a number of stereotype characters representing the individualist and manager type, bureaucracy and law-and-order type, ego-centered embarrassment activist, and fundamentalist. Every risk-relevant group in the study tries to push forward its own interests. Risk communication is understood as a process of social dealing. (HP) [Deutsch] Die nahezu philosophischen Ueberlegungen zum Thema Risiko belegen, dass alle Risikodiskussionen von den Besitzindividualisten, Buerokraten, Betroffenheitsaktivisten und Fundamentalisten dominiert werden. Jede risikorelevante Gruppierung versucht ihre Gruppenegoismen durchzusetzen. Risikokommunikation wird als Prozess des sozialen Aushandelns aufgefasst. (HP)
Mebane, Felicia E
In response to mass media's role in the national and global system of pharmaceutical risk communication, the Centers for Education and Research on Therapeutics (CERTs) convened a 'think tank' session on the 'Importance of Media in Pharmaceutical Risk Communication'. Prominent journalists and experts from the pharmaceutical industry, academia, medical practice and government were invited to consider the benefits and challenges of improving the way we communicate the benefits and risks of therapeutics via mass media, especially news media. Workshop discussions revealed a paucity of systematic research directed towards understanding how and why news media report on therapeutic risk, the impact of this coverage and how coverage can be improved. Consequently, participants produced a research agenda capturing the key aspects of the flow of information around this topic, including the meaning of risk, how news audiences process and use therapeutic risk information in the news, how and why news organizations report on therapeutic risk, and the role and impact of the pharmaceutical industry, government officials and academic researchers as sources of therapeutic risk information. The workshop ended with a discussion on action items addressing what news professionals, representatives of regulatory agencies and the medical products industry, and academic researchers can and should do to enable news media to effectively report therapeutic risk information. In sum, this proceedings report provides an outline for developing mass media risk communication research, influencing the practices of journalists and expert sources and ultimately, improving the quality of the public's life. Copyright (c) 2004 John Wiley & Sons, Ltd.
A collaboration with the University of Manitoba and the Centre for Natural Resource Studies, this project will contribute to an improved understanding of the current epidemiological transition to non-communicable diseases in Bangladesh, where no cohesive baseline data currently exists. It will generate new knowledge on ...
This report is about the risk communication cases that the author participated in after the Fukushima nuclear power plant accident. The research aims to clarify the content of information that should be provided in risk communication and to develop a risk communication tool specifically designed for this purpose. The risk communication cases were explanatory meetings intended for the residents in Fukushima Prefecture and the advisory council on radiation health effects sponsored by Tochigi Prefecture. To clarify the kinds of information necessary to provide at such meetings, we conducted a questionnaire survey of 31 food sanitation inspectors using the Delphi method. A gaming simulation was used for the development of the communication tool. We used public disclosure materials at the meetings and the survey was conducted only among those whom we obtained written informed consent. The content regarding the radioactive substances in food which was found to be the most important for the consumers to learn was ''zero risk is impossible'' (84 points), followed by ''radioactive substances and other risks (e.g. smoking and excessive alcohol intake)'' (70 points). To develop the communication tool, we used ''Quartetto (card game)'' and the contents were such as ''daily life'', ''radioactive substances'', and ''measurement''. Considering the questions raised from the residents at the meetings, an information portal such as homepages did not provide clear information on how to evaluate risks by themselves. The results from the questionnaire survey shows that it is difficult to solve this matter unless the public learns to think about the risks of various matters on their own. The lack of experts will make it necessary for the local government officials to provide more information, and therefore training on risk communication is essential. We need to evaluate the Quartetto game and revise the content considering the audience. (author)
Markwick, Nicole; McNeil, Ryan; Anderson, Solanna; Small, Will; Kerr, Thomas
BACKGROUND British Columbia, Canada’s provincial methadone program recently replaced their existing methadone formulation with a formulation ten times more concentrated. The transition raised concerns about heightened risk of accidental overdose, leading two organizations to disseminate methadone overdose warning posters during the transitional period. This study explores people who use drugs’ (PWUD) perceptions of these warning posters. METHODS Qualitative interviews were conducted with thirty-four PWUD enrolled in methadone maintenance treatment in Vancouver. Participants were recruited from ongoing cohort studies of drug-using individuals. Interview transcripts were analyzed thematically, focusing on participants’ perceptions of the warning posters and potential impacts on drug-related risks. RESULTS Overdose warning posters constituted a key source of information about the methadone formulation change, but did not provide adequate information for all participants. Participants articulated a preference for descriptive language, focusing on changes in concentration rather than “strength”, and universal hazard symbols to effectively communicate overdose risks. CONCLUSION Participants indicated that warnings employing descriptive language more effectively communicated risk of methadone overdose. Future overdose warnings for drug-using populations must provide adequate information for the intended audience, and be communicated to PWUD through multiple channels. PMID:26644025
Holyfield, Christine; Caron, Jessica Gosnell; Drager, Kathryn; Light, Janice
Visual scene displays (VSDs) and just-in-time programming supports are augmentative and alternative communication (AAC) technology features with theoretical benefits for beginning communicators of all ages. The goal of the current study was to evaluate the effects of a communication application (app) on mobile technology that supported the just-in-time programming of VSDs on the communication of preadolescents and adolescents who were beginning communicators. A single-subject multiple-baseline across participant design was employed to evaluate the effect of the AAC app with VSDs programmed just-in-time by the researcher on the communication turns expressed by five preadolescents and adolescents (9-18 years old) who were beginning communicators. All five participants demonstrated marked increases in the frequency of their communication turns after the onset intervention. Just-in-time programming support and VSDs are two features that may positively impact communication for beginning communicators in preadolescence and adolescence. Apps with these features allow partners to quickly and easily capture photos of meaningful and motivating events and provide them immediately as VSDs with relevant vocabulary to support communication in response to beginning communicators' interests.
Box, J. E.; Sinclair, P.
The Dark Snow Project, to crowd fund and communicate Greenland ice-climate interactions expedition research, was a baptism by fire climate communications venture. We did it without a guide book and ran on pure inspiration. Along the way, we acquired quite some of the communication skill set: marketing; social psychology; crowd funding; conventional media; video production; social media.The aim of this presentation is to inventory lessons learned, experience, and resolve recommendations how to do it better for those adventurous enough to do a crowd funded actvity. Key themes are amplifying basic research, engagement in citizen science, outreach, communication.Quickly, one begins thinking of success tactics, like launching news on a Monday instead of a Saturday or keeping the conversation going by telling the story from different and evolving perspectives. The experience taught that unconventional funding is harder won than conventional funding. Yet, because the support came from unconventional sources, the public, we began tapping a large resource in citizen science engagement. If having a compelling call to action such a campaign can be a significant source of sustain. What had also proven difficult was doing it with a small team when each of the following skills demands a larger group; running a media campaign; logistics; video recording and editing; social media promotion; conventional media engagement. The issue and brand awareness grows in a snowball effect encouraging us to run successive annual campaigns.Now in third year, the project can be more effective if upscaling from a single to a multi-cell organization.
Sorensen, J.H.; Dombrowsky, W.R.
Enhancing crisis communication is important to industry, government and the public. The public is becoming increasingly concerned about technological failures as our reliance on technology increases. Better preparedness and more public awareness can increase public acceptance of and confidence in ability to manage high consequence technologies including ability to manage its failures. Failed communications in emergencies has increased the loss of life and property and public scepticism. Effective communication can a) engender confidence and trust in authorities; b) give rise of acceptance of risks and risk management and c) reduce the consequences of disasters. (orig./HSCH)
This paper reviews the state of the art on risk communication to decision-makers, with an emphasis on issues involved in communicating technical results. In particular, the paper discusses the treatment of uncertainty, variability, and dependence. It also reviews suggestions from the literature regarding the appropriate format of risk communication messages to decision-makers. Due to the lack of detailed empirical investigations and definitive results about this topic, the paper is not intended to be a comprehensive review, but rather as an exploration of key issues in this area
Institute of Medicine (U.S.). Committee on Dietary Risk Assessment in the WIC Program
.... This book documents that nearly all low-income women in the childbearing years and children 2 years and over are at risk because their diets fail to meet the recommended numbers of servings of the food guide pyramid...
This factsheet helps small businesses comply with the regulation requiring companies that use regulated substances, hazardous chemical such as ammonia and chlorine, to develop a risk management plan, to help prevent accidental toxic or flammable releases.
risks include the probabilistic sum of all of the constituent elements. Aggregation is subjective, and typically not statistical or mathematical ...insure and how much to charge. The system creates groupings of vehicles and driver actuarial classes based on the following classifications...Coverage type. • Classifications, such as age, are further broken into actuarial classes, e.g., 21 to 24 year olds. Supply Chain Risk Identification There
Merckaert, Isabelle; Delevallez, France; Gibon, Anne-Sophie; Liénard, Aurore; Libert, Yves; Delvaux, Nicole; Marchal, Serge; Etienne, Anne-Marie; Bragard, Isabelle; Reynaert, Christine; Slachmuylder, Jean-Louis; Scalliet, Pierre; Van Houtte, Paul; Coucke, Philippe; Razavi, Darius
This study assessed the efficacy of a 38-hour communication skills training program designed to train a multidisciplinary radiotherapy team. Four radiotherapy teams were randomly assigned to a training program or a waiting list. Assessments were scheduled at baseline and after training for the training group and at baseline and 4 months later for the waiting list group. Assessments included an audio recording of a radiotherapy planning session to assess team members' communication skills and expression of concerns of patients with breast cancer (analyzed with content analysis software) and an adapted European Organisation for Research and Treatment of Cancer satisfaction with care questionnaire completed by patients at the end of radiotherapy. Two hundred thirty-seven radiotherapy planning sessions were recorded. Compared with members of the untrained teams, members of the trained teams acquired, over time, more assessment skills (P = .003) and more supportive skills (P = .050) and provided more setting information (P = .010). Over time, patients interacting with members of the trained teams asked more open questions (P = .022), expressed more emotional words (P = .025), and exhibited a higher satisfaction level regarding nurses' interventions (P = .028). The 38-hour training program facilitated transfer of team member learned communication skills to the clinical practice and improved patients' satisfaction with care. © 2015 by American Society of Clinical Oncology.
The report describes presentations and discussions at a seminar held in Oskarshamn on September 25, 2000. The title of the seminar was 'Risk communication in Oskarshamn.' It dealt with issues of importance for the communication about nuclear say within the OKG power company, within the local safety council, between the two organizations and outwards to the public and media. The local safety council consists of elected representatives in the municipal board. The main components in the seminar were 1) results from focus group discussions and questionnaire responses by Britt-Marie Drottz Sjoeberg, 2) elements in communication by Bjoern Wahlstroem, and 3) the journalistic perspective by Katarina Ek. The seminar gave the participants a deeper understanding about local problems in risk communication, generic elements in a communication process and the working conditions for journalists. (au)
Kontar, Y. Y.
Communication is the process of exchanging and relaying vital information that has bearing on the effectiveness of all phases of emergency management: mitigation, preparedness, response, and recovery, making it one of the most important activities in disasters. Lack of communication between emergency managers, policy makers, and communities at risk may result in an inability to accurately identify disaster risk, and failure to determine priorities during a hazard event. Specific goals of communication change during the four phases of emergency management. Consequently, the communication strategy changes as well. Communication strategy also depends on a variety of attitudinal and motivational characteristics of the population at risk, as well as socioeconomic, cultural, and geographical features of the disaster-prone region. In May 2013, insufficient communication patterns between federal, state, tribal agencies, and affected communities significantly contributed to delays in the flood response and recovery in several rural villages along the Yukon River in central Alaska. This case study finds that long term dialogue is critical for managing disaster risk and increasing disaster resilience in rural Northern communities. It introduces new ideas and highlights best practices in disaster communication.
Gassert, Francis; Reig, Paul
The Aqueduct Water Risk Atlas (Aqueduct) is a publicly available, global database and interactive tool that maps indicators of water related risks for decision makers worldwide. Aqueduct makes use of the latest geo-statistical modeling techniques to compute a composite index and translate the most recently available hydrological data into practical information on water related risks for companies, investors, and governments alike. Twelve global indicators are grouped into a Water Risk Framework designed in response to the growing concerns from private sector actors around water scarcity, water quality, climate change, and increasing demand for freshwater. The Aqueduct framework organizes indicators into three categories of risk that bring together multiple dimensions of water related risk into comprehensive aggregated scores and includes indicators of water stress, variability in supply, storage, flood, drought, groundwater, water quality and social conflict, addressing both spatial and temporal variation in water hazards. Indicators are selected based on relevance to water users, availability and robustness of global data sources, and expert consultation, and are collected from existing datasets or derived from a Global Land Data Assimilation System (GLDAS) based integrated water balance model. Indicators are normalized using a threshold approach, and composite scores are computed using a linear aggregation scheme that allows for dynamic weighting to capture users' unique exposure to water hazards. By providing consistent scores across the globe, the Aqueduct Water Risk Atlas enables rapid comparison across diverse aspects of water risk. Companies can use this information to prioritize actions, investors to leverage financial interest to improve water management, and governments to engage with the private sector to seek solutions for more equitable and sustainable water governance. The Aqueduct Water Risk Atlas enables practical applications of scientific data
extratropical storm systems); the geometry and geomorphology of the area (regional and local bathymetry and topography, including rivers, marshes, and...at risk from coastal hazards including storm surge inundation, precipitation driven flooding, waves, and coastal erosion. This population segment...will likely be exposed to increased risk as impacts of a changing climate are felt through elevated sea levels and potentially increased storm
An information leaflet for concerned patients is in preparation, which attempts to explain the risks and benefits of diagnostic medical exposures in terms suitable for the layman. In view of the wide variability in patient doses for the same examination and the considerable uncertainties in radiation risk coefficients, x-ray examinations have been divided into just four broad categories each spanning a factor of 10 in risk. The doses are put into perspective by comparison with those from natural background radiation. Sufficient quantitative information on the approximate level of the risks for some common diagnostic procedures is provided to allow patients to make an informed decision on whether the benefits, as described by the referring clinician, outweigh the radiation risks. (author)
Notz, M.; Schupfner, M.; Susanek, A.; Waldthausen, D. von; Wilderer, M.
The need to communicate risks and benefits in the field of nuclear power is widely underestimated. In the light of new requirements and stricter framework conditions, this will continue to play an important role. In this connection, the international expansion of the activities of power utilities increasingly requires characteristics specific to certain countries to be taken into account. At the same time, the internationalization of perception causes interdependences of the activities of companies in various countries, which should also be made part of a communication strategy. Risk-vs.-benefit communication, by its very nature and as a result of its history, is fraught with many difficulties. However, most of the problems result from the failure to pay attention to fundamental rules of communication, such as addressee-orientedness, bilaterality, and purposefulness. The main objective of risk-vs.-benefit communication as argued in this paper is to create trust, credibility, and acceptance through an active design of communication. For this purpose, companies need a communication concept integrated into their systems of objectives, incorporating aspects of long-term strategy, and taking into account any weak points identified. The main features of the concept developed in this contribution are the systematic approach, the inclusion of interdependences, and the explicit analysis of the different levels of communication. This is to contribute to successful risk-vs.-benefit communication and, in this way, improve the position of the brand and the perceived integrity of the company. In particular, it allows aspects of long-term strategy to be included in the definition of communication measures as well as a deliberate support of internationalization. (orig.) [de
Lessis, Vasileios; Taylor, J.R.; Kozin, Igor
Advanced distributed communication technologies play an important role today in the control and maintenance of safety -critical systems. However, the excessively optimistic reliance on the new technology without ecognizing the threats against its successful functioning, being able to maintain...... proved to be effective tools in developing more reliable and robust systems. As technology is developing fast though, a new need for an effective hazard identification methodology has emerged. To enhance the predictive performance of hazard identification in advanced distributed communication systems, we...... have envisioned and currently developing a multilevel-multidimensional HAZOP methodology. The methodology introduces a new creative thinking stimulation model to substitute the conventional guideword-based approaches that is based on a multiple level and dimension exploration of the system under...
A study of top-ranked, full-time, global MBA programs suggests that management communication is indeed both an important focus and component in the curriculum. The methods of delivery, however, do not seem to follow any particular model, such as the common U.S. practice of a separate program or department. Required courses are found at 10 of the…
Greenburg, J. S.; Gaelick, C.; Kaplan, M.; Fishman, J.; Hopkins, C.
Commercial organizations as well as government agencies invest in spacecraft (S/C) technology programs that are aimed at increasing the performance of communications satellites. The value of these programs must be measured in terms of their impacts on the financial performane of the business ventures that may ultimately utilize the communications satellites. An economic evaluation and planning capability was developed and used to assess the impact of NASA on-orbit propulsion and space power programs on typical fixed satellite service (FSS) and direct broadcast service (DBS) communications satellite business ventures. Typical FSS and DBS spin and three-axis stabilized spacecraft were configured in the absence of NASA technology programs. These spacecraft were reconfigured taking into account the anticipated results of NASA specified on-orbit propulsion and space power programs. In general, the NASA technology programs resulted in spacecraft with increased capability. The developed methodology for assessing the value of spacecraft technology programs in terms of their impact on the financial performance of communication satellite business ventures is described. Results of the assessment of NASA specified on-orbit propulsion and space power technology programs are presented for typical FSS and DBS business ventures.
Isman, Aytekin; Altinay, Fahriye
This research study defines communication barriers in online programs and courses by determining the perceptions of students and teachers at Eastern Mediterranean University. It aims to get the answers to the questions of what sorts of problems students and teachers face while being involved in online courses and online programs. Distance…
Peeraer, Jef; Van Petegem, Peter
In the framework of a development cooperation program on quality of education in Vietnam, a professional development trajectory for teacher educators on the use of information and communication technology (ICT) in education was developed and implemented over the course of a three-year program. We describe how the framework on "Technological…
Sanford, David L.; Roach, J. W.
This paper proposes the use of a rule-based computer programming language as a standard for the expression of rules, arguing that the adoption of a standard would enable researchers to communicate about rules in a consistent and significant way. Focusing on the formal equivalence of artificial intelligence (AI) programming to different types of…
Emmert, Philip; Smilowitz, Michael
What has transpired at James Madison University provides a model for the successful implementation of a basic communication education program required of all first-year students. This paper provides an accounting of the efforts that made possible the commitment to the development of the program. The paper is first divided into two columns. One…
Howarth, Anita; Fernández, Gemma Martínez
Mobile communication technologies (MCTs) pose new opportunities and challenges to university governance. Not only are the devices widespread, they have particular capabilities and constantly changing uses which makes any governing of them difficult. Furthermore most devices are individually owned. Thus universities are unable to directly control how they are used but do have a duty of care towards those learning and teaching within their spaces. This article outlines preliminary findings on h...
Lee, Young-Mee; Lee, Young Hee
Regardless of the growing importance of communication skills as a core clinical competence, few studies have determined the effects of communication skills courses in undergraduate medical curricula in Asian medical schools. The purpose of this study was to examine the effectiveness of a communication skills program for preclinical medical students. A communication skills course was provided to 111 second-year medical students in a medical college in Korea. Students' self-assessed competency of communication skills was evaluated by a questionnaire survey. To examine the improvement in observed communication skills, the students' encounters with standardized patients (SPs) were assessed at the first session and at the final course assessment. A structured checklist, consisting of 25 communication skills items, was used for the assessment. Students' self-assessed competency of communication skills increased significantly after completion of the course (pcommunication skills scores also improved significantly at the end of the course; the mean scores of the first SPs encounters was 49.6 (standard deviation [SD], 11.1), and those of cases A and B at the final assessment were 61.5 (SD, 8.4) and 69.6 (SD, 7.8), respectively (F61=269.54, pcommunication skills course was beneficial in developing and improving communication skills competency in preclinical medical students. Further studies should be followed to examine whether the acquisition of communication skills during preclinical studies can be sustained into clerkship and actual practice.
Patrick, M. L.; Pratt, T. W.
Parallel algorithms are developed for a class of scientific computational problems by partitioning the problems into smaller problems which may be solved concurrently. The effectiveness of the resulting parallel solutions is determined by the amount and frequency of communication and synchronization and the extent to which communication can be overlapped with computation. Three different parallel algorithms for solving the same class of problems are presented, and their effectiveness is analyzed from this point of view. The algorithms are programmed using a new programming environment. Run-time statistics and experience obtained from the execution of these programs assist in measuring the effectiveness of these algorithms.
Full Text Available In response to the EU Floods Directive (2007/60/EC, flood hazard maps are currently produced all over Europe, reflecting a wider shift in focus from "flood protection" to "risk management", for which not only public authorities but also populations at risk are seen as responsible. By providing a visual image of the foreseen consequences of flooding, flood hazard maps can enhance people's knowledge about flood risk, making them more capable of an adequate response. Current literature, however, questions the maps' awareness raising capacity, arguing that their content and design are rarely adjusted to laypeople's needs. This paper wants to complement this perspective with a focus on risk communication by studying how these tools are disseminated and marketed to the public in the first place. Judging from communication theory, simply making hazard maps publicly available is unlikely to lead to attitudinal or behavioral effects, since this typically requires two-way communication and material or symbolic incentives. Consequently, it is relevant to investigate whether and how local risk managers, who are well positioned to interact with the local population, make use of flood hazard maps for risk communication purposes. A qualitative case study of this issue in the German state of Baden-Württemberg suggests that many municipalities lack a clear strategy for using this new information tool for hazard and risk communication. Four barriers in this regard are identified: perceived disinterest/sufficient awareness on behalf of the population at risk; unwillingness to cause worry or distress; lack of skills and resources; and insufficient support. These barriers are important to address – in research as well as in practice – since it is only if flood hazard maps are used to enhance local knowledge resources that they can be expected to contribute to social capacity building.
In response to the EU Floods Directive (2007/60/EC), flood hazard maps are currently produced all over Europe, reflecting a wider shift in focus from "flood protection" to "risk management", for which not only public authorities but also populations at risk are seen as responsible. By providing a visual image of the foreseen consequences of flooding, flood hazard maps can enhance people's knowledge about flood risk, making them more capable of an adequate response. Current literature, however, questions the maps' awareness raising capacity, arguing that their content and design are rarely adjusted to laypeople's needs. This paper wants to complement this perspective with a focus on risk communication by studying how these tools are disseminated and marketed to the public in the first place. Judging from communication theory, simply making hazard maps publicly available is unlikely to lead to attitudinal or behavioral effects, since this typically requires two-way communication and material or symbolic incentives. Consequently, it is relevant to investigate whether and how local risk managers, who are well positioned to interact with the local population, make use of flood hazard maps for risk communication purposes. A qualitative case study of this issue in the German state of Baden-Württemberg suggests that many municipalities lack a clear strategy for using this new information tool for hazard and risk communication. Four barriers in this regard are identified: perceived disinterest/sufficient awareness on behalf of the population at risk; unwillingness to cause worry or distress; lack of skills and resources; and insufficient support. These barriers are important to address - in research as well as in practice - since it is only if flood hazard maps are used to enhance local knowledge resources that they can be expected to contribute to social capacity building.
The knowledge of the places where we live comes both from the experience handed down from one generation to the other and from scientific knowledge. In some cases, natural risks are "invisible", such as earthquakes, in some other cases, natural risks are seemingly "invisible", such as a wall in danger of collapse or a valley in a flood zone. And besides all this, there is volcanic risk, where the power of the forces of nature appears in all its beauty and majesty. The possibility to see volcanoes, to perceive their changes, to observe them closely and the need to live with them, makes it very important for the population living in these areas to have an adequate knowledge of the risk, a knowledge that should be based on scientific research. In Italy the experience of the Istituto Nazionale di Geofisica e Vulcanologia in the Vesuvio area, in the Aeolian Islands and around Etna shows how vital it is to make people aware of volcanic risk. Thanks to the support of the scientific community, the population can develop the best possible coexistence with volcanoes and with the risk they represent. These are extreme situations, but they are the starting point for educational and informative activities continuing to evolve and upgrade in parallel to the availability of new technologies and media and the progress of research that INGV has been conducting for years through specific projects. The scientific community and individual researchers have the ethical duty to share with the community the knowledge on risk, a responsibility that becomes especially important in those areas affected by volcanic risk. It is from this educational action that depends on the awareness of the populations with regard to the risk they are exposed to, that results in a responsible behavior in case of emergency, and that becomes the main variable for the safety of communities coexisting with active volcanoes.
DuCharme, A.R.; Sanders, G.A.; Carlson, D.D.; Asselin, S.V.
The objectives of this DOE-supported Regulatory Evaluation Progrwam are to analyze and evaluate the safety importance and economic significance of existing regulatory guidance in order to assist in the improvement of the regulatory process for current generation and future design reactors. A risk-based cost-benefit methodology was developed to evaluate the safety benefit and cost of specific regulations or Standard Review Plan sections. Risk-based methods can be used in lieu of or in combination with deterministic methods in developing regulatory requirements and reaching regulatory decisions
E. S. Stepanova
Full Text Available The algorithm of information risks analysis realized in the program module on the basis of threats matrixes and fuzzy cognitive maps describing potential threats on resources is offered in this paper.
.... Over the last three years, a team of national laboratory experts, working in partnership with the energy industry, has successfully applied the methodology as part of OCIP's Vulnerability and Risk Analysis Program (VRAP...
Full Text Available Communicating climate risks is crucial when engaging the public to support climate action planning and addressing climate justice. How does evidence-based communication influence local residents’ risk perception and potential behavior change in support of climate planning? Built upon our previous study of Climate Justice maps illustrating high scores of both social and ecological vulnerability in Michigan’s Huron River watershed, USA, a quasi-experiment was conducted to examine the effects of Climate Justice mapping intervention on residents’ perceptions and preparedness for climate change associated hazards in Michigan. Two groups were compared: residents in Climate Justice areas with high social and ecological vulnerability scores in the watershed (n=76 and residents in comparison areas in Michigan (n=69. Measurements for risk perception include perceived exposure, sensitivity, and adaptability to hazards. Results indicate that risk information has a significant effect on perceived sensitivity and level of preparedness for future climate extremes among participants living in Climate Justice areas. Findings highlight the value of integrating scientific risk assessment information in risk communication to align calculated and perceived risks. This study suggests effective risk communication can influence local support of climate action plans and implementation of strategies that address climate justice and achieve social sustainability in local communities.
Han, P.K.; Joekes, K.; Elwyn, G.; Mazor, K.M.; Thomson, R.; Sedgwick, P.; Ibison, J.; Wong, J.B.
OBJECTIVE: To develop, pilot, and evaluate a curriculum for teaching clinical risk communication skills to medical students. METHODS: A new experience-based curriculum, "Risk Talk," was developed and piloted over a 1-year period among students at Tufts University School of Medicine. An experimental
... NUCLEAR REGULATORY COMMISSION [NRC-2011-0204] Proposed Generic Communication; Draft NRC Generic Letter 2011-XX: Seismic Risk Evaluations for Operating Reactors AGENCY: Nuclear Regulatory Commission... FR 54507), that requested public comment on Draft NRC Generic Letter 2011- XX: Seismic Risk...
Loughland, Carmel; Kelly, Brian; Ditton-Phare, Philippa; Sandhu, Harsimrat; Vamos, Marina; Outram, Sue; Levin, Tomer
Important gaps are observed in clinicians' communication with patients and families about psychiatric disorders such as schizophrenia. Communication skills can be taught, and models for education in these skills have been developed in other fields of medicine, such as oncology, providing a framework for training communication skills relevant to psychiatric practice. This study evaluated a pilot communication skills education program for psychiatry trainees, focusing on discussing schizophrenia diagnosis and prognosis. Communication skills training modules were developed based on an existing theoretical framework (ComSkil), adapted for discussing a schizophrenia diagnosis and prognosis. Pre-post training rating of self-reported confidence in a range of communication tasks was obtained, along with trainee views on the training methods. Thirty-eight participants completed the training. Significant improvements in confidence were reported post training for discussing schizophrenia prognosis, including an increased capacity to critically evaluate their own communication skills. Participants reported high levels of satisfaction with the program. This preliminary study provides support for the translation of a well-established educational model to psychiatric training addressing core clinical communication tasks and provides the foundation for the development of a more comprehensive evaluation and an extended curriculum regarding other aspects of care for patients with schizophrenia: ongoing management and recovery, dealing with conflict, and conducting a family interview.