Sample records for public mobile services

  1. 47 CFR 22.409 - Developmental authorization for a new Public Mobile Service or technology.


    ... Mobile Service or technology. 22.409 Section 22.409 Telecommunication FEDERAL COMMUNICATIONS COMMISSION (CONTINUED) COMMON CARRIER SERVICES PUBLIC MOBILE SERVICES Developmental Authorizations § 22.409 Developmental authorization for a new Public Mobile Service or technology. The FCC may grant applications for...

  2. Mobile technology for expansion of service range medan public library

    Siregar, A. R.; Dewiyana, H.


    The information society, especially library users, expects an easier and faster way to get information and share knowledge. The library also implements the best way to provide the best service and the easiest way to disseminate and share information with its users. One technology that allows libraries more closely with their users is mobile technology. This paper aims to determine the basic conditions of mobile technology services and mobile services most needed library users, as well as constraints faced by libraries and users in the application of mobile technology. This paper will help libraries to develop better M-Library services in expanding the reach of library services. Methods of data collection were conducted through surveys through questionnaires, interviews, and direct observation. The results of the use of mobile technology applications in libraries bring great advantages to provide better library services and to improve accessibility of library resources in the easiest way, but due to lack of funds, lack of skills and lack of staff, many libraries are unable to provide this service with very successful.

  3. The Mobile Reference Service: a case study of an onsite reference service program at the School of Public Health.

    Tao, Donghua; McCarthy, Patrick G; Krieger, Mary M; Webb, Annie B


    The School of Public Health at Saint Louis University is located at a greater distance from the library than other programs on the main medical center campus. Physical distance diminishes the ease of access to direct reference services for public health users. To bridge the gap, the library developed the Mobile Reference Service to deliver on-site information assistance with regular office hours each week. Between September 2006 and April 2007, a total of 57 in-depth reference transactions took place over 25 weeks, averaging 2 transactions per week in a 2-hour period. Overall reference transactions from public health users went up 28%, while liaison contacts with public health users doubled compared to the same period the year before. The Mobile Reference Service program has improved library support for research and scholarship, cultivated and strengthened liaison relationships, and enhanced marketing and delivery of library resources and services to the Saint Louis University School of Public Health.

  4. The Mobile Reference Service: a case study of an onsite reference service program at the school of public health*

    Tao, Donghua; McCarthy, Patrick G.; Krieger, Mary M.; Webb, Annie B.


    The School of Public Health at Saint Louis University is located at a greater distance from the library than other programs on the main medical center campus. Physical distance diminishes the ease of access to direct reference services for public health users. To bridge the gap, the library developed the Mobile Reference Service to deliver onsite information assistance with regular office hours each week. Between September 2006 and April 2007, a total of 57 in-depth reference transactions took place over 25 weeks, averaging 2 transactions per week in a 2-hour period. Overall reference transactions from public health users went up 28%, while liaison contacts with public health users doubled compared to the same period the year before. The Mobile Reference Service program has improved library support for research and scholarship, cultivated and strengthened liaison relationships, and enhanced marketing and delivery of library resources and services to the Saint Louis University School of Public Health. PMID:19159004

  5. Mobile satellite services for public safety, disaster mitigation and disaster medicine

    Freibaum, Jerry


    Between 1967 and 1987 nearly three million lives were lost and property damage of $25 to $100 billion resulted form natural disasters that adversely affected more than 829 million people. The social and economic impacts have been staggering and are expected to grow more serious as a result of changing demographic factors. The role that the Mobile Satellite Service can play in the International Decade is discussed. MSS was not available for disaster relief operations during the recent Loma Prieta/San Francisco earthquake. However, the results of a review of the performance of seven other communication services with respect to public sector operations during and shortly after the earthquake are described. The services surveyed were: public and private telephone, mobile radio telephone, noncellular mobile radio, broadcast media, CB radio, ham radio, and government and nongovernment satellite systems. The application of MSS to disaster medicine, particularly with respect to the Armenian earthquake is also discussed.

  6. The utilization of mobile devices for telemedicine services in a South African public healthcare system.

    Hartmann, André; Van Dyk, Liezl


    The purpose of this study is to develop an understanding in the use of mobile devices in administering telemedicine services within the public health care sector of South Africa. An online questionnaire was developed and distributed amongst medical officers, specialists, students and medical staff of one of the health districts of South Africa. This paper describes the design of the questionnaire as well as the most significant outcomes. Results are presented in terms of reasons why healthcare workers use mobile devices, as well as perceptions in terms of transmission security and quality of transmitted information.

  7. E-Community: Mobile application for reporting incidents of public services of a city

    Jaime Suárez; Elvia Aispuro; Mónica Carreño; Andrés Sandoval; Italia Estrada; Jesús Hernández; Javier Aguilar; Yoshio Valles; Emma Ibarra


    This paper reports the mobile application call E-Community, an application of a social nature with the objective that the civilian population in the city of La Paz, Baja California Sur, Mexico, have an alternative to report incidents that deal with services public. Generally, citizens reported by telephone different types of incidents such as traffic accidents, water leaks, lighting shabby, fire, garbage collection, however sometimes the phone is not attended for various reasons so regularly ...

  8. Toward a Nationwide Mobile-Based Public Healthcare Service System with Wireless Sensor Networks

    Chien-wen Shen


    Full Text Available This paper describes the development of a nationwide public healthcare service system with the integration of cloud technology, wireless sensor networks, and mobile technology to provide citizens with convenient and professional healthcare services. The basic framework of the system includes the architectures for the user end of wireless physiological examinations, for the regional healthcare cloud, and for national public healthcare service system. Citizens with chronic conditions or elderly people who are living alone can use the wireless physiological sensing devices to keep track of their health conditions and get warning if the system detects abnormal signals. Through mobile devices, citizens are able to get real-time health advice, prompt warning, health information, feedback, personalized support, and intervention ubiquitously. With the long-term tracking data for physiological sensing, reliable prediction models for epidemic diseases and chronic diseases can be developed for the government to respond to and control diseases immediately. Besides, such a nationwide approach enables government to have a holistic understanding of the public health information in real time, which is helpful to establish effective policies or strategies to prevent epidemic diseases or chronic diseases.

  9. Public Use of Mobile Medical Applications: A Case Study on Cloud-Based Medical Service of Taiwan.

    Lu, Chen-Luan; Yan, Yu-Hua


    The use of smart mobile devices has been getting increasingly popular. The focus of this study is an attempt to explore the development of mobile medical App by medical centers and regional hospitals of Taiwan and the function of the App for comparison. The results show indicated that many hospitals developed Apps for the public for mobile medical service, of which 26 medical centers (100%) and 72 regional hospitals (84.7%) availed appointment making service via Apps. The result indicated variance at significant level (p < 0.01). There are 23 medical centers (88.5%) and 74 regional hospitals (87.1%) availed Apps for checking service progress. The result indicated insignificant variance level (p > 0.01). We can see that mobile medical service is gradually emerging as a vital issue. Yet, this is a new domain in medical service. With the mushrooming of medical applications in smart mobile devices, the medical service system is expected to be installed in these devices to enhance interactive mode of operation and inquiry services, such as medication and inquiries into physical examination results. By then, people can learn the status of their health with this system.

  10. Marketing mobile imaging services.

    McCue, P


    Competition in the mobile imaging arena has put radiologists, radiology directors, and other health care professionals in the unfamiliar position of being marketing agents for their services. Mobile imaging is being promoted through consumer advertising as well as through the traditional route of physician referral. This article offers some of the marketing lessons being learned in the mobile arena.

  11. Performance measures for public transit mobility management.


    "Mobility management is an innovative approach for managing and delivering coordinated public : transportation services that embraces the full family of public transit options. At a national level, there are : currently no industry recognized perform...

  12. Mobile School Service

    Borislav Odadzic


    Full Text Available What is in common for the majority of young people? Mobile phone. In epoch of rapid development of information technologies the time came in which only few people do not have mobiles, especially among young people in high schools. Researches which we made in our school say that this percentage (rate is really high 99,23% at this moment. The educational institutions should use this opportunity. In aim to improve the success of students the mobile service is developed, which will be described in this work. This is first result which provides a cognitive tool which is supporting the independent learning by applying mobile phones with wireless communication technology to extend learning outside of the classroom in Serbia. The service was developed during times when we didn’t know anything about how much and in which way m-learning was being used in the world.

  13. CDBG Public Services Activity

    Department of Housing and Urban Development — CDBG activity related to public services, including senior services, legal services, youth services, employment training, health services, homebuyer counseling, food...

  14. International Student Mobility in Hong Kong: Private Good, Public Good, or Trade in Services?

    Oleksiyenko, Anatoly; Cheng, Kai-Ming; Yip, Hak-Kwong


    International student mobility has emerged as a key source of societal and educational transformations in the booming economies of East Asia. International competencies are increasingly valued by employees and employers alike. Given the uneven distribution of international student flows, and the inequitable levels of benefit that they bring to…

  15. Using Web Services for a Mobile OPAC

    Denis Galvin


    Full Text Available The purpose of this paper is to discuss the creation and intended evolution of the Rice University mobile online public access catalog (OPAC. The focus of the article is on how SirsiDynix’s Symphony Web Services can be used to create a mobile OPAC.

  16. Mobile communications data services marketing

    Stanislav Marušić


    Full Text Available Increasing revenue per user is very important for mobile operators because of shrinking growth from mobile voice services on a number of markets. At the same time, a more powerful platform enabling advanced mobile data services has emerged. Therefore, mobile data services offer great possibilities to operators in the future. Marketing plays the key role in offering new and existing data services. Experiences in launching various services, primarily a comparison of Japanese and other experiences, shows that different strategies and marketing mix employed in launching data services can lead to different business results in this area. The needs and preferences of Croatian mobile users are explored in this paper, especially in the following areas: the most used and potentially most interesting data services, a preferred way of paying for these services, the importance of transaction security in mobile payments and a comparison of the use of and interest in such services by users with more advanced mobile terminals and those with older mobile phones. Results imply that a strong and attractive presence of these services in the media is crucial to success. It is also important to communicate clearly the benefits of these services, along with lower prices (or promotional periods as well as easy activation and use. Last but not least: the existence of attractive content and applications (where fair arrangements among all providers of these services is the main prerequisite is essential for a faster adoption and use of these services.

  17. Geo-Enabled, Mobile Services

    Jensen, Christian Søndergaard


    We are witnessing the emergence of a global infrastructure that enables the widespread deployment of geo-enabled, mobile services in practice. At the same time, the research community has also paid increasing attention to data management aspects of mobile services. This paper offers me...

  18. Productivity in Public Services

    Helen Simpson


    This paper discusses issues arising in the measurement of productivity in public services. Compared to measuring productivity in the private sector difficulties arise because the output of public services is often un-priced and because some public services are consumed collectively. A key problem is measuring the full range of outputs and quality improvements delivered by public sector organisations that are valued by society. Without comprehensive measures of output productivity statistics m...

  19. Service fusion in mobile contexts

    Shen, J. M.; O'Grady, Michael J.; O'Hare, G. M. P. (Greg M. P.)


    Service provision for mobile users poses several challenges for those managing enterprise information systems. Some of these are ubiquitous, for example, privacy and security. Others give rise to integration and interoperability issues. The agent paradigm, though offering potential in fixed networked scenarios, has not been seriously considered as a mechanism for incorporating mobile clients, primarily to their computational intractability on mobile devices. However, recent developments in ag...

  20. NAIP Public Image Services

    Farm Service Agency, Department of Agriculture — This map provides a preview and information about the National Agriculture Imagery Program (NAIP) image services available on the APFO public image server. Click on...

  1. Requirements Elicitation of Passengers With Reduced Mobility for the Design of High Quality, Accessible and Inclusive Public Transport Services

    Starzyńska Beata


    Full Text Available In this article the authors present the methodology adopted and the results obtained in the first stage of the research encompassing focus group interviews (FGI about the needs of public transport users in a selected city (Poznań. The elicitation and assessment of the requirements were carried out for three groups of people with disabilities using public transport in the city of Poznań: blind and partially sighted people, deaf and hearing-impaired people, as well as people with locomotor dysfunctions. A study carried out on the basis of a scenario especially designed for the FGI purpose has made it possible to identify barriers for people with disabilities and, consequently, to formulate their pre-trip,on-trip and post-trip requirements when it comes to urban public transport services. The results will be used to construct a questionnaire to be used further on in the project.

  2. Innovative Secure Mobile Banking Services

    Mousa T AL-Akhras


    Full Text Available Due to the widespread use of computer technologies in almost all aspects of life, organisations that are connected to the Internet started extending their services to their customers to include new applications and services that satisfy their customers’ desires to make better businesses. One of these emerging applications is mobile banking. The term mobile banking (or m-banking describes the banking services that the user can perform via a mobile device ubiquitously at anytime and from anywhere. In order for users to access their accounts, they need a mobile device and network connectivity. Therefore, sitting in front of a computer is not a requirement anymore; accessing accounts can occur while users are waiting their turn at the dentist clinic or relaxing at the beach! This paper explores the opportunities of using mobile technology in the electronic banking (e-banking sector to enhance existing banking services by moving toward m-banking using mobile devices and wireless media that can provide opportunities for ubiquitous access to the banking services as mobile technologies can be used at anytime and from anywhere. The technical problems encountered while using the mobile devices presents some technical difficulties and challenges for the m-banking. In this paper we introduce a mobile system that demonstrates the flexibility gained out of this technology and covers the major aspects of such kind of applications. The proposed system covers two parts: the customer services (user interface and the security aspects. In the user interface part, banking facility is provided to the user through the mobile device to implement banking transactions. The model provides customers with the services: billing payments, transferring of funds, viewing of customer’s accounts and transactions, allowing the user to change his/her password and request a cheque book. The application takes into consideration security aspects, it satisfies the following

  3. Public Service Motivation

    Raluca-Marilena Mihalcioiu


    Full Text Available Public Service Motivation concept was developed in North America and focuses on specific motivations of public servants, such as employee satisfaction, organizational commitment, reward preferences, organizational and individual performance. Other types of motivation, as financial consideration, are relevant but have less important influences with regard to this kind of work outcomes. This strengthen the assertion for a diversified motivational strategy, which affect various types of motivation, while not losing sight of the public value that one organization shows and therefore valuing public service motivation as a specific contribution to work outcomes. The concept has been increasingly applied in European public administration. This paper presents Status Quo of international Public Service Motivation research and locates in them empirical evidences from contries that are already working with this concept, like Austria. It also analyses implications for central questions of public management. The main focus of this article is general appropriateness and possible applications for Romanian public management research.

  4. Orkestre er public service

    Fjeldsøe, Michael


    kommentar til debatten om danske symfoniorkestre - kritik af Informations manglende forståelse af europæiske radiofoniers orkestres rolle som public service......kommentar til debatten om danske symfoniorkestre - kritik af Informations manglende forståelse af europæiske radiofoniers orkestres rolle som public service...

  5. Financing Public Service Broadcasting

    Berg, Christian Edelvold; Lund, Anker Brink


    Broadcasting (PSB) financing regimes in Europe, concluding that Denmark, Finland, Iceland, Norway, and Sweden may still be considered conventional, licence fee PSB countries, but with some interesting differences in relation to competitive and market oriented alternatives of resource provision......Recently several European countries have abolished the traditional public service licence fee system, replacing it with direct public funding. But except for Iceland, the Nordic countries have not followed suit. The article discusses this development within a comparative framework of Public Service...

  6. The Smart Ring Experience in l’Aquila (Italy: Integrating Smart Mobility Public Services with Air Quality Indexes

    Maria-Gabriella Villani


    Full Text Available This work presents the “City Dynamics and Smart Environment” activities of the Smart Ring project, a model for the smart city, based on the integration of sustainable urban transport services and environmental monitoring over a 4–5-km circular path, the “Smart Ring”, around the historical center of l’Aquila (Italy. We describe our pilot experience performed during an experimental on-demand public service electric bus, “SmartBus”, which was equipped with a multi-parametric air quality low-cost gas electrochemical sensor platform, “NASUS IV”. For five days (28–29 August 2014 and 1–3 September 2014, the sensor platform was installed inside the SmartBus and measured air quality gas compounds (nitrogen dioxide, carbon oxide, sulfur dioxide, hydrogen sulfide during the service. Data were collected and analyzed on the bases of an air quality index, which provided qualitative insights on the air status potentially experienced by the users. The results obtained are in agreement with the synoptic meteorological conditions, the urban background air quality reference measurements and the potential traffic flow variations. Furthermore, they indicated that the air quality status was influenced by the gas component NO 2 , followed by H 2 S, SO 2 and CO. We discuss the features of our campaign, and we highlight the potential, limitations and key factors to consider for future project designs.

  7. Visualizing Mobility of Public Transportation System.

    Zeng, Wei; Fu, Chi-Wing; Arisona, Stefan Müller; Erath, Alexander; Qu, Huamin


    Public transportation systems (PTSs) play an important role in modern cities, providing shared/massive transportation services that are essential for the general public. However, due to their increasing complexity, designing effective methods to visualize and explore PTS is highly challenging. Most existing techniques employ network visualization methods and focus on showing the network topology across stops while ignoring various mobility-related factors such as riding time, transfer time, waiting time, and round-the-clock patterns. This work aims to visualize and explore passenger mobility in a PTS with a family of analytical tasks based on inputs from transportation researchers. After exploring different design alternatives, we come up with an integrated solution with three visualization modules: isochrone map view for geographical information, isotime flow map view for effective temporal information comparison and manipulation, and OD-pair journey view for detailed visual analysis of mobility factors along routes between specific origin-destination pairs. The isotime flow map linearizes a flow map into a parallel isoline representation, maximizing the visualization of mobility information along the horizontal time axis while presenting clear and smooth pathways from origin to destinations. Moreover, we devise several interactive visual query methods for users to easily explore the dynamics of PTS mobility over space and time. Lastly, we also construct a PTS mobility model from millions of real passenger trajectories, and evaluate our visualization techniques with assorted case studies with the transportation researchers.

  8. The Mobile Satellite Services Market.

    Anderson, Samuel

    Mobile satellite (MSAT) technology is the basis for a new component of the telecommunications industry capable of providing services to small inexpensive subscriber terminals located almost any place in the world. The market for MSAT space segment capacity (bandwidth and power) is a natural monopoly that can be logically and technically…

  9. Medical Virtual Public Services

    Iulia SURUGIU


    Full Text Available The healthcare enterprises are very disconnected. This paper intends to propose a solution that will provide citizens, businesses and medical enterprises with improved access to medical virtual public services. Referred medical services are based on existing national medical Web services and which support medically required services provided by physicians and supplementary health care practitioners, laboratory services and diagnostic procedures, clinics and hospitals’ services. Requirements and specific rules of these medical services are considered, and personalization of user preferences will to be supported. The architecture is based on adaptable process management technologies, allowing for virtual services which are dynamically combined from existing national medical services. In this way, a comprehensive workflow process is set up, allowing for service-level agreements, an audit trail and explanation of the process to the end user. The process engine operates on top of a virtual repository, providing a high-level semantic view of information retrieved from heterogeneous information sources, such as national sources of medical services. The system relies on a security framework to ensure all high-level security requirements are met. System’s architecture is business oriented: it focuses on Service Oriented Architecture - SOA concepts, asynchronously combining Web services, Business Process Management – BPM rules and BPEL standards.

  10. Web Services in Mobile Applications

    Octavian DOSPINESCU


    Full Text Available Information and communication technologies are designed to support and anticipate the continuing changes of the information society, while outlining new economic, social and cultural dimensions. We see the growth of new business models whose aim is to remove traditional barriers and improve the value of goods and services. Information is a strategic resource and its manipulation raises new problems for all entities involved in the process. Information and communication technologies should be a stable support in managing the flow of data and support the integrity, confidentiality and availability. Concepts such as eBusiness, eCommerce, Software as a Service, Cloud Computing and Social Media are based on web technologies consisting of complex languages, protocols and standards, built around client-server architecture. One of the most used technologies in mobile applications are the Web Services defined as an application model supported by any operating system able to provide certain functionalities using Internet technologies to promote interoperability between various appli-cations and platforms. Web services use HTTP, XML, SSL, SMTP and SOAP, because their stability has proven over the years. Their functionalities are highly variable, with Web services applications exchange type, weather, arithmetic or authentication services. In this article we will talk about SOAP and REST architectures for web services in mobile applications and we will also provide some practical examples based on Android platform.

  11. Inmarsat and personal mobile satellite services

    McDougal, Patrick; Barendse, Victor

    Personal communications - mobile satellite services (PC-MSS) hold much promise as a profitable business opportunity for a number of interested operators and manufacturers. What will be their impact on the overall mobile communications landscape, and what role will they play in the drive towards the universal personal communicator? It is the thesis of this paper that PC-MSS can provide one of the critical enabling technologies to allow a more rapid, global assimilation of personal mobile communications. Terrestrial mobile communications are local by definition, both in terms of service reach and regulatory oversight. It is estimated that cellular, and other forms of terrestrial mobile communications, will cover over 50% of the world's population, but only 15% of the land mass area by the year 2000. PC-MSS will allow 'cellular extension' to interested users in the uncovered parts of the world. The market opportunity is established and technical solutions are available. However 'user cooperation' will be required and cross mapping of market needs to the technology solutions is the key to financially viable solutions. The potential political and regulatory hurdles are daunting. Inmarsat, as the existing global MSS partnership, is already introducing PC-MSS products and services in the 1990s. The widespread use of briefcase satphones (Inm-M), laptop-sized data terminals (Inm-C), and pocket satpagers (Inm-paging) will break new ground in reshaping the international regulatory context of mobile communications, and in initiating the optimal public switched network integration necessary for global interconnect. It is suggested that this evolutionary approach, by means of international consensus-building within a global partnership of operators, is an effective and proven method to ensure both a sufficient financial return for investors, and fair and equitable access of these services for all countries and users.

  12. Establishing Mobile Financial Services in Ethiopia

    Kanagwa, James R.


    Mobile phone service is increasing among low income populations; however, with over 1 billion mobile service users worldwide, many people still lack banking services. Banks do not reach out to the poor because of the high operational costs involved. Scholars and industry practitioners have indicated that mobile phones could be an alternative…


    support, friends of the filiary and professional public relations prograins all of which are part of ... available resources for efficient provision of library and information service. In this paper ... One of the good examples of resource sharing in Tanzania is the .... proposal should have a detailed project description, including the.

  14. Frugal Innovations in Technological and Institutional Infrastructure : Impact of Mobile Phone Technology on Productivity, Public Service Provision and Inclusiveness

    Altamirano, Monica A.; van Beers, C.P.


    This paper examines frugal innovations as processes, products and systems that affect the resource constraints that are typical for many developing countries. The focus is on the impacts of mobile phone technology-induced frugal innovations’ on the resource constraints and how these influence

  15. Public Service Telecommunications: PEACESAT.

    Okamura, Norman H.; Mukaida, Lori Van Dusen


    Describes the Pan-Pacific Education and Communication Experiments by Satellite (PEACESAT), a public service telecommunication program developed to facilitate the use of telecommunications and information technologies. Highlights include the historical development; digital capabilities; cooperation and collaboration with users, government, and…

  16. Handbook of Mobile Systems Applications and Services

    Kumar, Anup


    From fundamental concepts and theories to implementation protocols and cutting-edge applications, the Handbook of Mobile Systems Applications and Services supplies a complete examination of the evolution of mobile services technologies. It examines service-oriented architecture (SOA) and explains why SOA and Service Oriented Computing (SOC) will play key roles in the development of future mobile services. Investigating current service discovery frameworks, the book covers the basics of mobile services and applications developed in various contexts. The first section provides readers with the r

  17. Exploring the Evolution of New Mobile Services

    Yong Chen


    Full Text Available The emergence and widespread use of mobile Internet technology has led to many different kinds of new mobile communications services, such as WeChat. Users could have more choices when attempting to satisfy their communications needs. The ability to predict the way in which users will use new mobile communications services is extremely valuable to mobile communications service providers. In this work, we propose a method for predicting how a user will use a new mobile service. Our scheme is inspired by the evolutionary game theory. With large-scale real world datasets collected from mobile service providers, we first extract the benefit-related features for users who were starting to use a new mobile service. Then we design our training and prediction methods for predicting potential users. We evaluate our scheme using experiments with large-scale real data. The results show that our approach can predict users’ future behavior with satisfying accuracy.

  18. Towards Energy Efficient and Shared Mobility Services

    Rames, Clement L [National Renewable Energy Laboratory (NREL), Golden, CO (United States)


    Throughout the 20th century, automobiles have shaped urban and suburban landscapes, especially in North America. Globally, the car-centric transportation paradigm has contributed to unprecedented issues in terms of air quality, fossil-fuel dependence, carbon emissions lock-in, traffic congestion, road safety, parking scarcity, serious public health concerns, and socioeconomic inequality. Nonetheless, in the United States the percentage of single-occupant vehicle (SOV) commuters has continued to rise since 1960 while the proportion of carpooling has decreased by more than half since 1980. Evolving mobility services, in conjunction with new behavioral insights, have motivated recent inquiries in how to best foster sustainable growth while reducing traffic congestion and improving health outcomes. Few studies have assessed their true effectiveness, unanticipated effects (e.g., 'dead-head' or 'empty-vehicle' ride-hailing trips) or measured their impact on a specific city (e.g., modal shift, changes in personal miles traveled/vehicle miles traveled). This effort aims to answer the following questions: to what extent can shared mobility help invert the trend of increasing SOV trips? What are the energy risks and benefits of shared mobility? How do interactions between technology, policy, urban design, and behavioral change shape the transition to energy-efficient transportation? To this end, an assessment framework for sustainable urban mobility is developed, incorporating behavioral metrics (percent active transportation, percent transit ridership, percent shared trips), energy use (vehicle miles traveled per capita, percent SOV trips) and urban planning (population density, average commute time). We apply this framework to three cities (Denver, CO; San Francisco, CA; and Paris, France) to evaluate the sustainability of their transportation systems and explore their potential for shared mobility. The influence of incentives, social norms, and public


    Prabha Ramseook-Munhurrun; Soolakshna D. Lukea-Bhiwajee; Perunjodi Naidoo


    The purpose of this paper is to obtain a better understanding of the extent to which service quality is delivered within the Mauritian public service by drawing on front-line employees (FLE) and customer perceptions of service quality. The paper investigates how closely customer expectations of service and FLE perceptions of customer expectations match. SERVQUAL is used to measure service quality amongst FLE and customers in a major public sector department in Mauritius. The survey captures c...

  20. Mobile Phone Services in Makkah, Saudi Arabia

    Mohammed T. Simsim


    This paper discusses telecominication market developments in Saudi Arabia. Empirical research was carried in the holy city of Makkah to study the customer's preference for mobile cellular service and the factor influencing their subscription of the mobile phone service. Results indicate that the financial factor sicnificantly influence the customer's selection of the service provider.

  1. Introduction to Mobile Trajectory Based Services: A New Direction in Mobile Location Based Services

    Khokhar, Sarfraz; Nilsson, Arne A.

    The mandate of E911 gave birth to the idea of Location Based Services (LBS) capitalizing on the knowledge of the mobile location. The underlying estimated location is a feasible area. There is yet another class of mobile services that could be based on the mobility profiling of a mobile user. The mobility profile of a mobile user is a set of the routine trajectories of his or her travel paths. We called such services as Mobile Trajectory Based Services (MTBS). This paper introduces MTBS and functional architecture of an MTBS system. Suitability of different location estimation technologies for MTBS has been discussed and supported with simulation results.

  2. Exploring technology acceptance for mobile services

    Kenny Phan


    Full Text Available Purpose: Mobile phone industries are no longer relying on voice services. It is predicted that data services are expected to be a remediation for the declining of average revenue per user (ARPU in telecommunication market. The purpose of this paper is to find the factors that influence the acceptance/adoption of mobile services.Design/methodology/approach: This paper utilizes quantitative method. Questionnaire were distributed to collect the data. The questionnaires are designed specifically to address the factors related to mobile services. Later on, this paper uses Analytical Hierarchical Process (AHP and Cluster analysis to identify the factors that influence the adoption of mobile services.Findings: The results show that ease of use and usefulness are top two factors that influence the adoption of mobile services.Research limitations/implications: The sample for the study is relatively small. For future research, the sample should be increased. The data collection should also look into different devices and operating system of mobile phones to find if there is any significant difference in adopting mobile services.Practical implications: This framework is expected to be able to help the mobile services provider to design better mobile services that can attract users to adopt them. Originality/value: This is the follow on research on the previous study that employed different method. This study is to confirm and support the findings from previous study.

  3. Toward a North American standard for mobile data services

    Dean, Richard A.; Levesque, Allen H.


    The rapid introduction of digital mobile communications systems is an important part of the emerging digital communications scene. These developments pose both a potential problem and a challenge. On one hand, these separate market driven developments can result in an uncontrolled mixture of analog and digital links which inhibit data modem services across the mobile/Public Switched network (PSTN). On the other hand, the near coincidence of schedules for development of some of these systems, i.e., Digital Cellular, Mobile Satellite, Land Mobile Radio, and ISDN, provides an opportunity to address interoperability problems by defining interfaces, control, and service standards that are compatible among these new services. In this paper we address the problem of providing data services interoperation between mobile terminals and data devices on the PSTN. The expected data services include G3 Fax, asynchronous data, and the government's STU-3 secure voice system, and future data services such as ISDN. We address a common architecture and a limited set of issues that are key to interoperable mobile data services. We believe that common mobile data standards will both improve the quality of data service and simplify the systems for manufacturers, data users, and service providers.

  4. Mobile Service Platform: A Middleware for Nomadic Mobile Service Provisioning

    van Halteren, Aart; Pawar, P.

    Nowadays mobile devices are characterized by higher processing power, lower costs, multiple network interfaces, ability to support multiple auxiliary devices and connect to the Internet using a wireless network. The applications collecting statistics concerning the mobile user, computational and

  5. 47 CFR 20.9 - Commercial mobile radio service.


    ... 47 Telecommunication 2 2010-10-01 2010-10-01 false Commercial mobile radio service. 20.9 Section... COMMERCIAL MOBILE RADIO SERVICES § 20.9 Commercial mobile radio service. (a) The following mobile services shall be treated as common carriage services and regulated as commercial mobile radio services...

  6. Enabling Routes as Context in Mobile Services

    Brilingaite, Agne; Jensen, Christian Søndergaard; Zokaite, Nora


    With the continuing advances in wireless communications, geo-positioning, and portable electronics, an infrastructure is emerging that enables the delivery of on-line, location-enabled services to very large numbers of mobile users. A typical usage situation for mobile services is one characterized...... by a small screen and no keyboard, and by the service being only a secondary focus of the user. It is therefore particularly important to deliver the "right" information and service at the right time, with as little user interaction as possible. This may be achieved by making services context aware.Mobile...




    Full Text Available Technology and applications of mobile phones offer many opportunities for businesses, they also presenting a continuous development and new challenges. Although this service is currently viewed with reluctance by customers, banks need to overcome this drawback and understand how this service can be combined with other alternative channels such as social media, to create value for customers. In this paper I presented information about present and perspectives in mobile applications industry, what can a mobile application do in banking, banking mobile applications in Romania, mobile banking applications worldwide.

  8. Farmers’ Preferences for Mobile Agro Advisory Services

    Duraisamy Prabha


    Full Text Available This study was conducted in Coimbatore district of Tamil Nadu to understand the service preferences of the mobile agro advisory services offered by the public extension system. The agro advisories offered by the e-extension centre of Tamil Nadu Agricultural University were selected for the study. A sample of 200 respondents was selected employing proportionate random sampling method. The study was carried out in terms of dimensions viz., technical components, message frequency and timings, message physical dimension, message channel and message follow up. Results of the survey showed that among the technical components majority of the respondents opined that the information on advance warning of weather risks was very much adequate, the messages on plant protection were relevant and that the messages on advance warning of weather risks were timely. With reference to the message frequency, a majority preferred frequency of the messages on daily basis and preferred to receive messages during mornings.

  9. The Western European Mobile Service Market

    Henten, Anders; Tadayoni, Reza; Hjarup, Søren

    The aim of the paper is to analyse the development of the structure in the Western European mobile services market, based primarily on technological and economic parameters. The focus of the analysis is on the market consolidation process, taking place horizontally, i.e. among the mobile network...... operators, and on the new companies entering the mobile field vertically, delivering, e.g., content and portal services, as convergence with Internet develops....

  10. Designing platform independent mobile apps and services

    Heckman, Rocky


    This book explains how to help create an innovative and future proof architecture for mobile apps by introducing practical approaches to increase the value and flexibility of their service layers and reduce their delivery time. Designing Platform Independent Mobile Apps and Services begins by describing the mobile computing landscape and previous attempts at cross platform development. Platform independent mobile technologies and development strategies are described in chapter two and three. Communication protocols, details of a recommended five layer architecture, service layers, and the data abstraction layer are also introduced in these chapters. Cross platform languages and multi-client development tools for the User Interface (UI) layer, as well as message processing patterns and message routing of the Service Int rface (SI) layer are explained in chapter four and five. Ways to design the service layer for mobile computing, using Command Query Responsibility Segregation (CQRS) and the Data Abstraction La...

  11. The service of public services performance management

    Lystbæk, Christian Tang

    perspectives on the potential impact of public service performance measurement offer a range of contradictory propositions. Its alleged benefits include public assurance, better functioning of supply markets for public services, and direct improvements of public services. But the literature also demonstrates...... the existence of significant concern about the actual impact, the costs and unintended consequences associated with performance measurement.  Performance measurement and management have been part of the political agenda within the public sphere since their adoption in the post-Second World War period...... of political masters and their mistresses rather than public service. Another area of concern is the cost of performance measurement. Hood & Peters (2004:278) note that performance measurement is likely to “distract middle- and upper-level officials, create massive paperwork, and produce major unintended...

  12. Conceptual service architecture for adaptive mobile location services

    Schou, Saowanee


    This paper presents a conceptual service architecture for adaptive mobile location services designed to be used on the next generation wireless network. The developed service architecture consists of a set of concepts, principles, rules and guidelines for constructing, deploying, and operating...... the mobile location services. The service architecture identifies the components required to build the mobile location services and describes how these components are combined and how they should interact. As a means of exploring the developed conceptual service architecture, an illustrative case study...... of a new-concept tracking service is chosen to demonstrate the applicability of the architecture. Through the case study, the service request and response processes will be illustrated. New possible service functions provided by the developed service architecture will be examined and discussed...

  13. Public Values and Public Service Motivation

    Andersen, Lotte Bøgh; Beck Jørgensen, Torben; Kjeldsen, Anne Mette


    The literatures on public values (PV) and public service motivation (PSM) both address whether public service delivery is driven by something more than self-interest. They have developed separately, although they can benefit from insights developed by the other, and this article discusses...... conceptual and empirical relationships between them. Based on a survey of 501 public managers, we find that PSM and PV are associated empirically, but not in a manner allowing total integration. The conceptual discussion reveals how the two concepts cannot be totally separated, as values can be motivating...

  14. Enhanced Internet Mobility and Privacy Using Public Cloud

    Ping Zhang


    Full Text Available Internet mobile users are concerned more and more about their privacy nowadays as both researches and real world incidents show that leaking of communication and location privacy can lead to serious consequence, and many research works have been done to anonymize individual user from aggregated location data. However, just the communication itself between the mobile users and their peers or website could collect considerable privacy of the mobile users, such as location history, to other parties. In this paper, we investigated the potential privacy risk of mobile Internet users and proposed a scalable system built on top of public cloud services that can hide mobile user’s network location and traffic from communication peers. This system creates a dynamic distributed proxy network for each mobile user to minimize performance overhead and operation cost.

  15. The service of public services performance measurement

    Lystbæk, Christian Tang


    that performance measurement serves as “rituals of verification” which promotes the interests of political masters and their mistresses rather than public service. Another area of concern is the cost of performance measurement. Hood & Peters (2004:278) note that performance measurement is likely to “distract...... measurement suggests a range of contested and contradictory propositions. Its alleged benefits include public assurance, better functioning of supply markets for public services, and direct improvements of public services. But the literature also demonstrates the existence of significant concern about...... the actual impact, the costs and unintended consequences associated with performance measurement. This paper identifies the main rationales and rationalities in the scholarly discourse on public services performance measurement. It concludes with some suggestions on how to deal with the many rationales...

  16. Maintenance work on CERN mobile phone services


    Maintenance work on the CERN GSM services will be carried out by our mobile operator, Sunrise, from 8.00 p.m. on 25 June to 1 a.m. on 26 June. External calls from CERN mobile phones using the 333 prefix may be disrupted for 30 minutes during this time. Other type of calls, e.g. mobile to mobile or mobile to CERN fixed phones, will not be affected. Should you have any questions regarding this maintenance operation, please contact the switchboard by phone (76111) or e-mail ( Telecom Section IT/CS

  17. Generating Ideas for New Mobile TV Services

    Sørensen, Lene Tolstrup; Nicolajsen, Hanne Westh


    Mobile TV is still in its infancy in respect to identifying new services/content, which deploy the technology convergence of broadcasting, Internet and radio while satisfying the user with respect to interactivity, sociability and content, and at the same time fit the small screen of a mobile phone....... This paper reports on a semi-field trial performed with a group of young, IT literate users provided with handheld devices and the possibility of watching mobile TV as a basis for creation of ideas for more advanced services. The results shows that this group of users looks for personalized services...

  18. Mobile Technologies and Public Health


    In this podcast, Erin Edgerton, CDC, and Eric Holman, President of SmartReply, discuss why mobile technologies are an important communications tool for disseminating health messages.  Created: 9/5/2008 by National Center for Health Marketing (NCHM), Division of eHealth Marketing (DeHM).   Date Released: 1/12/2009.

  19. Mining Users Mobility at Public Transportation

    joao ferreira


    Full Text Available In this research work we propose a new approach to estimate the number of passengers in a public transportation and determinate the users’ route path based on a passive approach without user intervention. The method is based on the probe requests of users mobile device through the collected data in wireless access point. This data is manipulated to extract the information about the numbers of users with mobile devices and track their route path and time. This data can be manipulated to extract useful knowledge related with users’ habits at public transportation and extract user mobility patterns.

  20. Coopetitive Service Innovation in Mobile Payment Ecosystems

    Zhong, Junying


    Mobile payments are a new way to pay in the digital era. The emerging mobile payment platforms and services enable viable businesses through exchanges of value between consumers and collaborating actors in a real-time and context-specific way. However, business interactions in mobile payment markets are reected in a highly dynamic market structure that requires coopetition (simultaneous competition and collaboration) between the participants in the markets. This dissertation studies how mo...

  1. Generating Ideas for New Mobile TV Services

    Sørensen, Lene Tolstrup; Nicolajsen, Hanne Westh


    Mobile TV is still in its infancy in respect to identifying new services/content, which deploy the technology convergence of broadcasting, Internet and radio while satisfying the user with respect to interactivity, sociability and content, and at the same time fit the small screen of a mobile phone...

  2. Mobile Service Platform: A Middleware for Nomadic Mobile Service Provisioning

    van Halteren, Aart; Pawar, P.

    Ongoing miniaturization and power efficiency of mobile devices have led to widespread availability of devices that have an increasing amount of processing power and storage, and that support multiple wireless network interfaces connecting to various auxiliary devices and to the Internet. It is now

  3. Mobile-PKI Service Model for Ubiquitous Environment

    Jeun, Inkyung; Chun, Kilsoo

    One of the most important things in PKI(Public Key Infrastructure) is the private key management issue. The private key must be deal with safely for secure PKI service. Even though PKI service is usually used for identification and authentication of user in e-commerce, PKI service has many inconvenient factors. Especially, the fact that storage media of private key for PKI service is limited to PC hard disk drive or smart card users must always carry, gives an inconvenience to user and is not suitable in ubiquitous network. This paper suggests the digital signature service using a mobile phone(m-PKI service) which is suitable in future network. A mobile phone is the most widely used for personal communication means and has a characteristic of high movability. We can use the PKI service anytime and anywhere using m-PKI.

  4. Danflix, public service og filterbobler

    Sørensen, Jannick Kirk


    Public service-begrebet er tæt knyttet til alsidighed, mangfoldighed, upartiskhed og uafhængighed. I udformning af Danflix som public service-tilbud bliver det spændende at se, hvordan disse værdier kommer til udtryk, skriver medieforsker Jannick Kirk Sørensen, for hvis Netflix’ algoritmer er...

  5. Personalized Popular Blog Recommender Service for Mobile Applications

    Tsai, Pei-Yun; Liu, Duen-Ren

    Weblogs have emerged as a new communication and publication medium on the Internet for diffusing the latest useful information. Providing value-added mobile services such as blog articles is increasingly important to attract mobile users to mobile commerce. There are, however, a tremendous number of blog articles, and mobile users generally have difficulty in browsing weblogs. Accordingly, providing mobile users with blog articles that suit their interests is an important issue. Very little research, however, focuses on this issue. In this work, we propose a Customized Content Service on a mobile device (m-CCS) to filter and push blog articles to mobile users. The m-CCS can predict the latest popular blog topics by forecasting the trend of time-sensitive popularity of weblogs. Furthermore, to meet the diversified interest of mobile users, m-CCS further analyzes users’ browsing logs to derive their interests, which are then used to recommend their preferred popular blog topics and articles. The prototype system of m-CCS demonstrates that the system can effectively recommend mobile users desirable blog articles with respect to both popularity and personal interests.

  6. SMS service from your GSM mobile phone

    IT Department


    The exchange of SMS (Short Message Service) messages is a very popular application of GSM mobile services. However, the use of the application with a CERN subscription is subject to certain conditions: First of all, only text messages can be sent and received with a CERN GSM subscription. These messages are limited to 160 characters. MMS (Multimedia Message Service) messages, which consist in attaching pictures, videos or sounds to a message, are not supported by the current CERN mobile network configuration. In addition, value-added SMS or SMS premium messages (e.g. messages to short numbers involving extra charges) are not permitted. Before sending a message, you must first record the number of the message centre (+41765980000) in your mobile. In principle, this configuration setting is automatically applied to all standard GSM mobile phones when they are issued. To send a message to another GSM user, you must of course enter his or her GSM number. This number must be e...

  7. Exploring the Potential Benefits of Mobile Phone Service for ...

    Exploring the Potential Benefits of Mobile Phone Service for Epidemiological Monitoring in Mali. Mali has one of the heaviest disease burdens in the world. Using cellphones to monitor outbreaks of disease in the country could help to ease that burden. Monitoring public health to prevent and control disease depends on ...

  8. Public Service? Tax Credits?

    Shanker, Albert


    Acknowledges the good work of private schools but resists the provision of further direct or indirect government aid to these schools. Argues that tax credits will adversely affect public education and American society. (Author/WD)

  9. Map-based mobile services design, interaction and usability

    Meng, Liqiu; Winter, Stephan; Popovich, Vasily


    This book reports the newest research and technical achievements on the following theme blocks: Design of mobile map services and its constraints; Typology and usability of mobile map services; Visualization solutions on small displays for time-critical tasks; Mobile map users; Interaction and adaptation in mobile environments; and Applications of map-based mobile services.

  10. Models of Public Service Provision

    Andersen, Lotte Bøgh; Kristensen, Nicolai; Pedersen, Lene Holm


    This article extends the framework of Le Grand (2003, 2010) to encompass responsiveness, and the main argument is that the combination of employee motivation, user capacity, and models of public service provision potentially has serious implications for responsiveness across service areas. Although...... research on employee motivation thrives, especially in the public service motivation (PSM) literature, few studies have investigated user capacity empirically, and we know little about the combination of PSM, user capacity and models of service provision. Analyzing four central service areas (day care......, schools, hospitals, and universities), we find variations in both user capacity and PSM. Taking this variation as a point of departure we discuss what implications different combinations of employee motivation, user capacity, and models of public service provision may have for responsiveness....

  11. Location-Based Services and Privacy Protection Under Mobile Cloud Computing

    Yan, Yan; Xiaohong, Hao; Wanjun, Wang


    Location-based services can provide personalized services based on location information of moving objects and have already been widely used in public safety services, transportation, entertainment and many other areas. With the rapid development of mobile communication technology and popularization of intelligent terminals, there will be great commercial prospects to provide location-based services under mobile cloud computing environment. However, the high adhesion degree of mobile terminals...

  12. Accessibility of public services

    Poort, J.P.; Groot, I.; Kok, L.; de Graaf, D.; Hof, B.J.F.


    The accessibility of certain products and services to all people, irrespective of their income, age, health and geographical location is considered to be of great social importance. Think for instance of health care, education, electricity, and sanitation. Accessibility can be secured in a variety

  13. Fractal Adaptive Web Service for Mobile Learning

    Ichraf Tirellil


    Full Text Available This paper describes our proposition for adaptive web services which is based on configurable, re-usable adaptive/personalized services. To realize our ideas, we have developed an approach for designing, implementing and maintaining personal service. This approach enables the user to accomplish an activity with a set of services answering to his preferences, his profiles and to a personalized context. In this paper, we describe the principle of our approach that we call fractal adaptation approach, and we discuss the implementation of personalization services in the context of mobile and collaborative scenario of learning. We have realized a platform in this context -a platform for mobile and collaborative learning- based on fractal adaptable web services. The platform is tested with a population of students and tutors, in order to release the gaps and the advantages of the approach suggested.

  14. Enabling Routes as Context in Mobile Services

    Brilingaite, Agne; Jensen, Christian Søndergaard; Zokaite, Nora

    With the continuing advances in wireless communications, geo-positioning, and portable electronics, an infrastructure is emerging that enables the delivery of on-line, location-enabled services to very large numbers of mobile users. A typical usage situation for mobile services is one characteriz...... and accumulates the routes of a user along with their usage patterns and that makes the routes available to services. Experiences from using the component on logs of GPS positions acquired from vehicles traveling within a real road network are reported....... by a small screen and no keyboard, and by the service being only a secondary focus of the user. Under such circumstances, it is particularly important to deliver the "right" information and service at the right time, with as little user interaction as possible. This may be achieved by making services context...

  15. Providing Device Independence to Mobile Services

    Nylander, Stina; Bylund, Markus


    People want user interfaces to services that are functional and well suited to the device they choose for access. To provide this, services must be able to offer device specific user interfaces for the wide range of devices available today. We propose to combine the two dominant approaches to platform independence, "Write Once, Run Every-where™" and "different version for each device", to create multiple device specific user interfaces for mobile services. This gives possibilities to minimize...

  16. Measuring satisfaction with public services

    Senior, Nicki


    This study used the 'delivery paradox' (Blaug et al. 2006, p.6) as a catalyst to examine customer satisfaction with the public services. The 'delivery paradox' exists where the rise in the level of delivery improvements does not elicit a corresponding rise in public satisfaction with services (ibid). Expectancy Disconfirmation Theory underpins the measurement of customer satisfaction. However, a review of the literature by MORl (2002) concluded that whilst expectations are known to be shaped ...

  17. Mobile evolution insights on connectivity and service

    Thalanany, Sebastian


    The purpose of this book is to provide information and guidelines pertaining to the strategies and technologies associated with the next-generation mobile ecosystem. The intersection of human communications, next-generation mobile technologies and IP multimedia services demand an identification and distillation of the characteristics of both the human dimension and the technology dimension to examine the unique enabling considerations in the formulation of a vision and a strategy that are relevant for communities, businesses and leadership.

  18. Contracting for Public Services

    Greve, Carsten

    strategic purchasing understanding markets communicating the contracting decision designing and drafting the contract the role of the consumer the regulation of service provision Illustrated throughout with practitioner case-studies from a range of OECD countries, this book presents an important new......Insightful and comprehensive and covering new subjects like globalization and IT, this text, international in its approach, provides a thorough introduction to the key phases of the contracting process and the skills required by managers in its implementation. These include: policy for contracting...

  19. Blogging, Mobile Phones, and Public Health


    In this podcast, Erin Edgerton, CDC, and Craig Lefebvre, George Washington University discuss social media, blogs, and mobile technologies and how they can be used for public health.  Created: 5/15/2009 by National Center for Health Marketing (NCHM), Division of eHealth Marketing (DeHM).   Date Released: 6/30/2009.

  20. Modeling Medical Services with Mobile Health Applications

    Zhenfei Wang


    Full Text Available The rapid development of mobile health technology (m-Health provides unprecedented opportunities for improving health services. As the bridge between doctors and patients, mobile health applications enable patients to communicate with doctors through their smartphones, which is becoming more and more popular among people. To evaluate the influence of m-Health applications on the medical service market, we propose a medical service equilibrium model. The model can balance the supply of doctors and demand of patients and reflect possible options for both doctors and patients with or without m-Health applications in the medical service market. In the meantime, we analyze the behavior of patients and the activities of doctors to minimize patients’ full costs of healthcare and doctors’ futility. Then, we provide a resolution algorithm through mathematical reasoning. Lastly, based on artificially generated dataset, experiments are conducted to evaluate the medical services of m-Health applications.

  1. Consuming Web Services on Mobile Platforms



    Full Text Available Web services are an emerging technology that provides interoperability between applications running in different platforms. The Web services technology provide the best approach to Service Oriented Architecture envision of component collaboration for better business re-quirements fulfilment in large enterprise systems. The challenges in implementing Web services consuming clients for low-resources mobile devices connected through unreliable wireless connections are delimited. The paper also presents a communication architecture that moves the heavy load of XML-based messaging system from the mobile clients to an external middleware component. The middleware component will act like a gateway that lightly com-municates with the device in a client-server manner over a fast binary protocol and at the same time takes the responsibility of solving the request to the Web service.

  2. Video quality measure for mobile IPTV service

    Kim, Wonjun; Kim, Changick


    Mobile IPTV is a multimedia service based on wireless networks with interactivity and mobility. Under mobile IPTV scenarios, people can watch various contents whenever they want and even deliver their request to service providers through the network. However, the frequent change of the wireless channel bandwidth may hinder the quality of service. In this paper, we propose an objective video quality measure (VQM) for mobile IPTV services, which is focused on the jitter measurement. Jitter is the result of frame repetition during the delay and one of the most severe impairments in the video transmission via mobile channels. We first employ YUV color space to compute the duration and occurrences of jitter and the motion activity. Then the VQM is modeled by the combination of these three factors and the result of subjective assessment. Since the proposed VQM is based on no-reference (NR) model, it can be applied for real-time applications. Experimental results show that the proposed VQM highly correlates to subjective evaluation.

  3. Content Adaptation for Heterogeneous Mobile Devices using web-based Mobile Services

    Schmohl, Robert;Baumgarten, Uwe;Köthner, Lars


    Recent advances in mobile computing have spawned a very heterogeneous environment of mobile devices. Those devices have di erent capabilities in providing mobile services to the user, implying the challenge of considering heterogeneous devices during mobile service development. This especially encompasses the task of adapting the content, which a mobile service provides to a specific mobile device. In this paper we present an approach using a service platform, which utilizes a content adaptat...

  4. Bundled mobile services : The impact on consumers' intention to adopt

    Teerling, Marije L.; Haaker, Timber; De Vos, Henny; Kleijnen, M.H.P.


    Mobile services (m-services) are different from traditional services in that the use of these services takes place through a mobile device and as such can be used any time and any place. Even though consumers increasingly use their mobile phones [22], adoption of m-services is still lingering. In

  5. Mobile cosmetics advisor: an imaging based mobile service

    Bhatti, Nina; Baker, Harlyn; Chao, Hui; Clearwater, Scott; Harville, Mike; Jain, Jhilmil; Lyons, Nic; Marguier, Joanna; Schettino, John; Süsstrunk, Sabine


    Selecting cosmetics requires visual information and often benefits from the assessments of a cosmetics expert. In this paper we present a unique mobile imaging application that enables women to use their cell phones to get immediate expert advice when selecting personal cosmetic products. We derive the visual information from analysis of camera phone images, and provide the judgment of the cosmetics specialist through use of an expert system. The result is a new paradigm for mobile interactions-image-based information services exploiting the ubiquity of camera phones. The application is designed to work with any handset over any cellular carrier using commonly available MMS and SMS features. Targeted at the unsophisticated consumer, it must be quick and easy to use, not requiring download capabilities or preplanning. Thus, all application processing occurs in the back-end system and not on the handset itself. We present the imaging pipeline technology and a comparison of the services' accuracy with respect to human experts.

  6. PONS - Mobility Assistance on Footpaths for Public Transportation.

    Koutny, Reinhard; Miesenberger, Klaus


    This paper presents an ongoing project targeting mobility support for users of public transportation including people with limited mobility. Existing approaches in this field mostly offer non-continuous guidance during the whole journey including multiple rides with different vehicles and footpaths in between at transfer points. Especially people with limited mobility, like people with disabilities and elderly people, or travelers who are not familiar with the specific route or transfer point, like tourists, often struggle with public transportation. They crave for a seamless approach covering all links of the mobility chain - the sequence of sections of the whole route - and providing comprehensive assistance throughout the whole journey. Previous projects and widespread experiences of project partners revealed that especially footpath sections are lacking proper support. In particular, the consortium identified three problem areas in existing approaches when dealing with footpath sections: (1) A lack of information, (2) a lack of orientation and (3) a lack of provision of services. In order to bridge (lat. PONS) these gaps in the mobility chain, new paradigms and technology concepts are developed to tackle the shortcomings on footpaths and combined in a toolkit to help developers of applications with focus on pedestrian navigation and public transport to improve their solutions with sustainable and state-of-the-art approaches.

  7. Commercial Mobile Alert Service (CMAS) Scenarios


    Commercial Mobile Alert Service (CMAS) Scenarios The WEA Project Team May 2012 SPECIAL REPORT CMU/SEI-2012-SR-020 CERT® Division, Software ...Homeland Security under Contract No. FA8721-05-C-0003 with Carnegie Mellon University for the operation of the Software Engineering Institute, a federally...DISTRIBUTES IT “AS IS.” References herein to any specific commercial product, process, or service by trade name, trade mark, manufacturer, or otherwise

  8. Probabilistic results for a mobile service scenario

    Møller, Jesper; Yiu, Man Lung

    We consider the following stochastic model for a mobile service scenario. Consider a stationary Poisson process in Rd, with its points radially ordered with respect to the origin (the anchor); if d = 2, the points may correspond to locations of e.g. restaurants. A user, with a location different...

  9. Empowering Rural Women through Mobile Services

    Nagarajan, P.; Jiji, G. Wiselin


    This paper is intended as a gender issue to the rural finance practitioners. It highlights the questions that need to be asked and addressed to the gender mainstream. It will also be useful to gender experts to wish to increase their understanding on specific gender issues in rural finance through mobile services. It focuses on rural microfinance…

  10. When public service drama travels

    Jensen, Pia Majbritt; Nielsen, Jakob Isak; Waade, Anne Marit


    the last 15 years, our empirical data also show significant new patterns in production culture and international market orientation within DR. Interestingly, however, our study demonstrates the distinctive contribution that precisely DR’s public service remit has made to the quality of its drama......This article provides a detailed analysis of how the Danish public service broadcaster DR employs external funding for its drama productions. This investigation is carried out in order to discuss the schisms involved when a public service broadcaster – whose traditional obligations arguably pertain...... to the national sphere – becomes a player in the international market for television content and, as a consequence, becomes partly reliant on international funding. Our article examines five different forms of external funding (i.e. funding from sources other than DR’s licence fee income): (1) co...

  11. Mobile location services for the next generation wireless network

    Schou, Saowanee


    Mobile location services exploit mobile location technologies for determining where a mobile user is geographically located. This information can then be used for providing location-specific content to the mobile user. The mobile location services can be used, for example, for finding points...... of interest, getting weather information, and tracking the whereabouts of a child. Mobile location services gained a great deal of interest in 2000, and they were envisioned by the business players in the mobile service market as one of the few service categories where the mobile users would be willing to pay...... for the usage. Since 2000, we have seen countless mobile location services commercially deployed in different parts of the world, and the services have been adopted more enthusiastically by the mobile users in Asia, especially in Japan and South Korea, compared to other parts of the world. However, the overall...

  12. The Spirit of Public Service

    Hassall Thomsen, Line Hassall; Willig, Ida

    on cultural production and news work. Through fieldwork and interviews with Danish and British reporters/editors from DR 1, TV 2, BBC 1 and ITV we identify three components of a strong public service spirit present in the journalist’s understanding of the self: mass audience orientation, democratic...... responsibility and unbiased reporting. These three components can be found in both British and Danish newsrooms suggesting a trans-national, institutional spirit of public service. At the same time, the three components are interpreted differently from newsroom to newsroom suggesting different practices...

  13. Charging of mobile services by mobile payment reference model

    Pousttchi, Key; Wiedemann, Dietmar Georg


    The purpose of the paper is to analyze mobile payments in the mobile commerce scenario. Therefore, we first classify the mobile payment in the mobile commerce scenario by explaining general offer models, charging concepts, and intermediaries. Second, we describe the mobile payment reference model, especially, the mobile payment reference organization model and different mobile payment standard types. Finally, we conclude our findings.

  14. Investigating Students' Perceptions on Mobile Learning Services

    Mohammed Amin Almaiah


    Full Text Available M-learning is a form of learning, which has similarities and differences with the electronic learning (e-learning. It is mainly based on the use of the mobile wireless technologies that allow for learners to easily access learning materials anytime he desires and anywhere, whether on campus or off campus. Therefore, this creates a new flexible learning environment in the context of different learning settings. Students' perception of such technology is one of the most important factors for successful adoption of m-learning in the higher education environment. This study is conducted to investigate the perceptions of students in University Malaysia Terengganu (UMT to move towards applying m-learning in their studies by using their mobile devices and to explore their expectations on mobile learning services. A total number of 91 undergraduate students majoring in computer science participated in the study. The findings show that the students have positive perception towards mobile learning and would like to use their mobile devices for both learning and administrative services.


    Agnieszka Bem


    Full Text Available Healthcare in Poland is mainly financed by public sector entities, among them the National Health Fund (NFZ, state budget and local government budgets. The task of the National Health Fund, as the main payer in the system, is chiefly currently financing the services. The state budget plays a complementary role in the system, and finances selected groups of services, health insurance premiums and investments in healthcare infrastructure. The basic role of the local governments is to ensure access to the services, mostly by performing ownership functions towards healthcare institutions.

  16. The mobile phone in Africa: Providing services to the masses

    Botha, Adèle


    Full Text Available and operational considerations associated with creating a middleware platform for mobile services. The platform should be able to support different mobile paradigms (voice, text, multimedia, mobile web, applications) using a variety of communications protocols...

  17. Visual interfaces as an approach for providing mobile services and mobile content to low literate users in South Africa

    Matyila, M


    Full Text Available Mobile services and mobile content is available to diverse users in possession of the necessary mobile phones. However, some of the mobile services and mobile content is text intensive and this discounts low literate users in participation...

  18. Mobile Low Latency Services in 5G

    Cattoni, Andrea Fabio; Chandramouli, Devaki; Sartori, Cinzia


    Networks beyond 2020 will experience 10000-fold increase in wireless traffic, connect 10-100 times more devices and support the most diverse use cases. Thus, the 5G architecture needs to be flexible and cater for both traffic volumes and diversity of service requirements. Among the set of new use...... cases, support of delay sensitive "mobile" applications, such as vehicular communications (V2X, where X stands for either Vehicle or Infrastructure), require architecture enhancements to natively offer low latency and high mobility. In this paper we propose the necessary technology enablers...

  19. Algorithms and Public Service Media

    Sørensen, Jannick Kirk; Hutchinson, Jonathon


    When Public Service Media (PSM) organisations introduce algorithmic recommender systems to suggest media content to users, fundamental values of PSM are challenged. Beyond being confronted with ubiquitous computer ethics problems of causality and transparency, also the identity of PSM as curator...

  20. Public Service Motivation and Paternalism

    Holm Pedersen, Lene; Qvistgaard, Lars

    holds a potential to improve public service provision (Belle, 2013, Andersen et al., 2014), it also has dark sides (Van Loon et al., 2015, forthcoming). The aim of this paper is to analyze and discuss how one type of public service motivated individuals (paternalistic knights) and constitute a problem...... of democratic accountability. The setting of this discussion is unusual for the PSM literature, and takes PSM into the analysis and discussion of motivation and paternalism in trade unions. This setting is relevant and interesting as the election of representatives is based on elections, and hence trade unions...... variables are two dimensions of the PSM construct; namely self-sacrifice and commitment to the public interest, whereas the central independent variable is paternalistic orientation. All three variables are measured with survey constructs in a cross sectional survey design. The survey is made among...

  1. Emergence of Mobility Services in Urban China

    Jean-Francois Doulet


    This article points out the limits of top-down strategies in China rooted in the construction of large-scale transportation facilities, primarily road networks. It helps to identify emerging trends that show a shift from a "hardware" approach, which focuses mainly on heavy in- frastructure investments, to a "software" approach, which rather relies on improving travel conditions. Based on the description of three existing mobility services that won awards in the 2010 "Better Mobility, Better Life" Prize for Innovative Urban Mobility Solutions, this article assesses these bottom-up, multi-participation strategies, and the effects of these "soft strategies" on improving travel conditions, reducing car dependency, building communities, etc. Finally, it concludes that these soft measures can contribute to the building of a harmonious society and low-carbon cities, and should receive more attention and support.

  2. Key Factors Influencing Customer Satisfaction in Korea's Mobile Service Sector



    Advances in wireless technology have expanded the existing internet environment and accelerated the rapid development of mobile service. Many previous studies were conducted on users’ needs and satisfaction prior to the expansion of the mobile service. Thus, the impact of mobile service factors on user satisfaction has important implications for both academics and practitioners. This study investigates the factors affecting user satisfaction related to mobile service. First, this study extrac...

  3. Public participation in GIS via mobile applications

    Brovelli, Maria Antonia; Minghini, Marco; Zamboni, Giorgio


    Driven by the recent trends in the GIS domain including Volunteered Geographic Information, geo-crowdsourcing and citizen science, and fostered by the constant technological advances, collection and dissemination of geospatial information by ordinary people has become commonplace. However, applications involving user-generated geospatial content show dramatically diversified patterns in terms of incentive, type and level of participation, purpose of the activity, data/metadata provided and data quality. This study contributes to this heterogeneous context by investigating public participation in GIS within the field of mobile-based applications. Results not only show examples of how to technically build GIS applications enabling user collection and interaction with geospatial data, but they also draw conclusions about the methods and needs of public participation. We describe three projects with different scales and purposes in the context of urban monitoring and planning, and tourism valorisation. In each case, an open source architecture is used, allowing users to exploit their mobile devices to collect georeferenced information. This data is then made publicly available on specific Web viewers. Analysis of user involvement in these projects provides insights related to participation patterns which suggests some generalized conclusions.

  4. Algorithms and Public Service Media

    Sørensen, Jannick Kirk; Hutchinson, Jonathon


    When Public Service Media (PSM) organisations introduce algorithmic recommender systems to suggest media content to users, fundamental values of PSM are challenged. Beyond being confronted with ubiquitous computer ethics problems of causality and transparency, also the identity of PSM as curator and agenda-setter is challenged. The algorithms represents rules for which content to present to whom, and in this sense they may discriminate and bias the exposure of diversity. Furthermore, on a pra...

  5. Jobs in Public Service. Job Family Series.

    Science Research Associates, Inc., Chicago, IL.

    The booklet describes jobs in public service. The introductory chapter provides a definition and overview of public service work. Following chapters describe various levels of public service including: (1) neighborhood workers--letter carriers and postal employees, fire fighters, police officers, service repair workers, and bus drivers; (2) city…

  6. Improving Educational Outcomes by Providing Educational Services through Mobile Technology

    Hosam Farouk El-Sofany


    The use of Computers, Networks, and Internet has successfully enabled educational institutions to provide their students and instructors with various online educational services. With the recent developments in M-learning and mobile technology, further possibilities are emerging to provide such services through mobile devices such as mobile phones and PDAs. By providing the educational services using wireless and mobile technologies, the educational institutions can potentially bring great co...

  7. 面向移动业务公众客户的中国电信促销研究%On the Promotion of China Telecom' s Mobile Service Oriented to Public Customers

    谢芳明; 张光宇; 吴程彧


    After the third reconstruction, China Telecom ultimately began its multiple business operation and entered the market of mobile service. After analyzing the characteristics of public customers enjoying mobile services and its market segmentation, this paper holds that, to gain the competitive advantage, presently China Telecom has to expand the market share and attract more customers. In terms of how China Telecom should develop the marketing strategy among the public customers, the paper puts forward some advice such as establishing the fixed business locations in the communities, establishing the dynamic business locations in the densely populated areas, making cyber-advertisements, and innovating promotion via customer rela-tionship.%中国电信经过第三次重组,实现全业务运营,从而进入移动业务市场。通过分析中国电信移动业务公众客户的特点及市场细分,认为当前中国电信需要快速扩大市场占有率,只有抓住公众客户才能获得竞争优势。在面向公众客户的中国电信移动业务如何开展促销方面,可从深入社区设立静态场、人流密集处设置动态场、网络广告精准投放、定制手机实施聚合营销、客户关系促销创新等五个方面来进行。

  8. Land mobile satellite services in Europe

    Bartholomé, P.; Berretta, G.; Rogard, R.

    The demand for land-mobile communications on a Europe-wide basis is an important and pressing problem. The pan-European cellular network now in the planning stage will be slow in coming and it will have its limitations. A regional satellite system for Europe to complement the cellular network is the only practical way to satisfy a specialised market that encompasses a population of several hundred thousand mobiles, including road vehicles, merchant shipping, fishing boats, and trains. The deployment of a regional system would take place in a number of phases, the first being based on a simple payload embarked on a host satellite belonging to a European organisation. Further phases will involve the development of more advanced payloads on dedicated satellites. For the long-term future, the use of satellites in highly inclined orbits is being considered as a means of improving their visibility and hence the service quality.

  9. Examining the Adoption and Use of Mobile Data Services: A Consumer Behavior Analysis

    Tobbin, Peter Ebo

    to the understanding of mobile data services acceptance, use, and the process by which consumers make the decision to adopt technology in their everyday life. It introduces an integrated mobile money adoption model (iMoMAM) which provides an understanding of consumers' socially influenced decision processes that guide...... the decision to adopt and use mobile money services. It also provides a new perspective to the determinants of end-user technology appropriation decision making. It was observed that an end-user's technology appropriation is determined by the public meaning of the technology, the end-user's private meaning......The increasing penetration of mobile phones and mobile services even in poorer communities in the developing world (where the number of mobile phones has exceeded that of bank accounts) has led to an ever-larger number of services aimed at providing development in various sectors of the economies...

  10. Autonomous E-Mobility as a Service - Final Report

    Pitera, Kelly; Marinelli, Giuseppe


    Mobility as a Service (MaaS) is a systems-oriented approach of integration of numerous transport services into a single, seamless mobility service using a technology platform. Building on MaaS to incorporate both electric and autonomous mobility, the concept of Autonomous E-Mobility as a Service (AE-MaaS) is examined within this project as a way to improve the environmental sustainability of urban mobility. Through a series of workshops and meetings, the aim was to understand the feasibility ...

  11. Public utility service in energy field

    Abenante, R.


    Under the current legislation, the idea of public utility service is thoroughly expressed and settled within that of public service. Lacking a new definition, not all businesses in the electricity and gas industries are subjected to the authoritative and regulatory opinions of the Authority established by act 481/95 which can only be expressed in matters strictly concerning public services [it

  12. Integration of Commercial Mobile Satellite Services into Naval Communications

    Stone, Cary


    Mobile Satellite Services (MSS) need to be integrated into Naval Communications. DoD SATCOM military owned systems fall well short of meeting DoD SATCOM requirements in general and mobile SATCOM specifically...

  13. Effects of Mobility on Standardized Reading Scores of Children of Service Members

    Teixeira, Stephanie


    Research on the impact of mobility on children's academics has varied, although the majority indicated negative consequences. A gap in the current literature remains regarding how the mobility of children of service members, who attended public schools, relates to academic performance. The purpose of this study was to investigate the relationship…


    Miloš POLIAK


    Full Text Available The paper deals with the issue of efficiency of public passenger transport through financial support from public funds from the perspective of improving road safety. The aim is to verify the hypothesis that financing public passenger transport from public funds is a significant tool to influence the number of passengers carried by individual automobile transport, and thus it can be used a tool for influencing road safety in a particular territory. The first part of the paper analyses the sources for financial support of public passenger transport. The next part describes the assumptions for improving road safety through increasing the support of public passenger transport. The last part analyses possible impacts of financing public passenger transport on the road safety in relation to the specified hypothesis.

  15. What is 5G? Emerging 5G Mobile Services and Network Requirements

    Heejung Yu


    Full Text Available In this paper, emerging 5G mobile services are investigated and categorized from the perspective of not service providers, but end-users. The development of 5G mobile services is based on an intensive analysis of the global trends in mobile services. Additionally, several indispensable service requirements, essential for realizing service scenarios presented, are described. To illustrate the changes in societies and in daily life in the 5G era, five megatrends, including the explosion of mobile data traffic, the rapid increase in connected devices, everything on the cloud, hyper-realistic media for convergence services and knowledge as a service enabled by big-data analysis, are examined. Based on such trends, we classify the new 5G services into five categories in terms of the end-users’ experience as follows: immersive 5G services, intelligent 5G services, omnipresent 5G services, autonomous 5G services and public 5G services. Moreover, several 5G service scenarios in each service category are presented, and essential technical requirements for realizing the aforementioned 5G services are suggested, along with a competitiveness analysis on 5G services/devices/network industries and the current condition of 5G technologies.

  16. Service Level Agreement for the QoS Guaranteed Mobile IPTV Services over Mobile WiMAX Networks

    Chowdhury, Mostafa Zaman; Trung, Bui Minh; Jang, Yeong Min; Kim, Young-Il; Ryu, Won


    While mobile IPTV services are supported through the mobile WiMAX networks, there must need some guaranteed bandwidth for the IPTV services especially if IPTV and non-IPTV services are simultaneously supported by the mobile WiMAX networks. The quality of an IPTV service definitely depends on the allocated bandwidth for that channel. However, due to the high quality IPTV services and to support of huge non-IPTV traffic over mobile WiMAX networks, it is not possible to guarantee the sufficient ...

  17. Flexible Ridesharing New Opportunities and Service Concepts for Sustainable Mobility

    Handke, Volker


    Individual mobility is one of the most important needs of modern society and an important link between private, public and economic life. In contrast, transport also entails severe environmental and social burdens, foiling current efforts for sustainable development. As the main source of CO2 emissions, transport is a prominent driver for climate change, and individual car traffic is responsible for nearly a third of the total energy consumption. However, we have to consider that many commuters feel indeed very dependent on their car. Here, ridesharing promises to contribute to environmental protection, while still offering individual mobility. Although ridesharing options have been discussed since many years, internet and smartphones provide completeley new opportunities to find ridesharing partners today. Thus, this book deals with current efforts on implementing flexible internet- and phone-based ridesharing services. With a main focus on the users‘ perspective, their demands and acceptance limits, we ai...

  18. Service reliability and urban public transport design

    Van Oort, N.


    The last few decades have shown a substantial increase in personal mobility. Urban traffic and transport volumes have been increasing for years. However, the share of public transport in this mobility growth did not change much and still remains rather limited. To ensure the accessibility and

  19. Knowledge Creation Through Mobile Social Networks and Its Impact on Intentions to Use Innovative Mobile Services

    Kleijnen, M.H.P.; Lievens, A.; de Ruyter, K.; Wetzels, M.G.M.


    Taking a social network perspective, the authors investigate consumers' intentions to use innovative mobile services. With a sociometric survey, they empirically assess how consumers integrate and connect through mobile social networks, as well as how their network position influences knowledge

  20. [Health services research for the public health service (PHS) and the public health system].

    Hollederer, A; Wildner, M


    There is a great need for health services research in the public health system and in the German public health service. However, the public health service is underrepresented in health services research in Germany. This has several structural, historical and disciplinary-related reasons. The public health service is characterised by a broad range of activities, high qualification requirements and changing framework conditions. The concept of health services research is similar to that of the public health service and public health system, because it includes the principles of multidisciplinarity, multiprofessionalism and daily routine orientation. This article focuses on a specified system theory based model of health services research for the public health system and public health service. The model is based on established models of the health services research and health system research, which are further developed according to specific requirements of the public health service. It provides a theoretical foundation for health services research on the macro-, meso- and microlevels in public health service and the public health system. Prospects for public health service are seen in the development from "old public health" to "new public health" as well as in the integration of health services research and health system research. There is a significant potential for development in a better linkage between university research and public health service as is the case for the "Pettenkofer School of Public Health Munich". © Georg Thieme Verlag KG Stuttgart · New York.


    Georgeta-Madalina MEGHISAN


    Full Text Available Purpose: The purpose of this research paper is to identify the preferences of the pre-pay mobile telecommunications services young users from Romania. Approach/ methodology: The analysis of the pre-pay mobile telecommunications services was made using statistical functions: descriptive statistics, t test, correlation and factor analysis. Results: According to the analysis made, we could underline the habits of usage from the part of pre-pay mobile telecommunications services consumers. Originality: The paper drew an objective analysis on the pre-pay mobile telecommunications services from the perspective of young consumers.


    Silaghi Simona


    Full Text Available Intensification of public transport in urban areas due to increased mobility at regional and national levels, discrepancies among urban areas with same population and lack of statistical data related to performance and quality of public transport services are the main determinants of this paper. A separation line must be drawn between quality of services and performance indicators of public transport system. Service quality is a multi subjective outcome of an array of intangible variables. Service quality can be approached from four directions: consumer, vehicle performance (including the human operator, specialized company in passenger transport, and the Government (local Councils. Availability, comfort and convenience are the two main indicators that must be evaluated by citizens as being with high grades for a good quality of urban transport services. The instrument used to gather data is the preference survey.

  3. Mobile service and application development in a mobility perspective MoMuC 2003

    Saugstrup, Dan; Henten, Anders


    This paper is based on a general research approach, emphasizing important aspects in relation to developing more user oriented mobile services and applications. As a staring point, Scandinavian research within the field of social science concerning mobility is described and discussed. In addition...... to this a preliminary framework regarding the implications of mobility on the use and development of mobile services and applications is proposed. The framework is centered on four aspects; geographical, time-related, contextual and organizational aspects and their implications on choice of access technology...... in relation to developing more user oriented mobile services and applications....

  4. Investigation of Service Quality of Measurement Reference Points for the Internet Services on Mobile Networks

    Lipenbergs, E.; Bobrovs, Vj.; Ivanovs, G.


    To ensure that end-users and consumers have access to comprehensive, comparable and user-friendly information regarding the Internet access service quality, it is necessary to implement and regularly renew a set of legislative regulatory acts and to provide monitoring of the quality of Internet access services regarding the current European Regulatory Framework. The actual situation regarding the quality of service monitoring solutions in different European countries depends on national regulatory initiatives and public awareness. The service monitoring solutions are implemented using different measurement methodologies and tools. The paper investigates the practical implementations for developing a harmonising approach to quality monitoring in order to obtain objective information on the quality of Internet access services on mobile networks.

  5. Strategic management of Public Hospitals' medical services.

    Hao, Aimin; Yi, Tao; Li, Xia; Wei, Lei; Huang, Pei; Xu, Xinzhou; Yi, Lihua


    Purpose: The quality of medical services provided by competing public hospitals is the primary consideration of the public in determining the selection of a specific hospital for treatment. The main objective of strategic planning is to improve the quality of public hospital medical services. This paper provides an introduction to the history, significance, principles and practices of public hospital medical service strategy, as well as advancing the opinion that public hospital service strategy must not merely aim to produce but actually result in the highest possible level of quality, convenience, efficiency and patient satisfaction.

  6. An Optimal Mobile Service for Telecare Data Synchronization using a Role-based Access Control Model and Mobile Peer-to-Peer Technology.

    Ke, Chih-Kun; Lin, Zheng-Hua


    The progress of information and communication technologies (ICT) has promoted the development of healthcare which has enabled the exchange of resources and services between organizations. Organizations want to integrate mobile devices into their hospital information systems (HIS) due to the convenience to employees who are then able to perform specific healthcare processes from any location. The collection and merage of healthcare data from discrete mobile devices are worth exploring possible ways for further use, especially in remote districts without public data network (PDN) to connect the HIS. In this study, we propose an optimal mobile service which automatically synchronizes the telecare file resources among discrete mobile devices. The proposed service enforces some technical methods. The role-based access control model defines the telecare file resources accessing mechanism; the symmetric data encryption method protects telecare file resources transmitted over a mobile peer-to-peer network. The multi-criteria decision analysis method, ELECTRE (Elimination Et Choice Translating Reality), evaluates multiple criteria of the candidates' mobile devices to determine a ranking order. This optimizes the synchronization of telecare file resources among discrete mobile devices. A prototype system is implemented to examine the proposed mobile service. The results of the experiment show that the proposed mobile service can automatically and effectively synchronize telecare file resources among discrete mobile devices. The contribution of this experiment is to provide an optimal mobile service that enhances the security of telecare file resource synchronization and strengthens an organization's mobility.

  7. Effective Testing Principles for the Mobile Data Services Applications

    Srirama, S.; Kakumani, R.; Aggarwal, A.; Pawar, P.

    Wireless communication technologies like GPRS, UMTS and WLAN, combined with the availability of high-end, affordable mobile devices enable the development of the advanced and innovative mobile services. Devices such as mobile phones and Personal Digital Assistants let the users access a wide range

  8. Factors influencing the adoption of mobile financial services in the ...


    the basis for product or service development, pricing, marketing and policy formulation. In this study we ... Key words: Mobile financial services, Adoption, Tanzania ...... Financial Inclusion Strategies Referenca Framework. Washington DC: ...

  9. Public values as essential criteria for public service innovation

    Lystbæk, Christian Tang


    Background: The importance of innovation management has traditionally been ascribed to private production companies, however, there is an increasing interest in public services innovation management. One of the major theoretical challenges arising from this situation is to understand public value...

  10. Mobile financial services and financial inclusion: Is it a boon for savings mobilization?

    Shem Alfred Ouma


    Full Text Available The adoption of mobile telephony to provide financial services in Africa has become instrumental in integrating the hitherto unbanked segments of the population to the mainstream financial systems. This study sought to establish this linkage by examining whether the pervasive use of mobile telephony to provide financial services is a boon for savings mobilization in selected countries in sub Saharan Africa. The findings show that availability and usage of mobile phones to provide financial services promotes the likelihood of saving at the household level. Not only does access to mobile financial services boost the likelihood to save, but also has a significant impact on the amounts saved, perhaps due to the frequency and convenience with which such transactions can be undertaken using a mobile phone. Both forms of savings, that is, basic mobile phone savings stored in the phone and bank integrated mobile savings are likely to be promoted by use of mobile phones. Thus, growing and deepening the scope for mobile phone financial services is an avenue for promoting savings mobilization, especially among the poor and low income groups with constrained access to formal financial services.

  11. Open Data in Mobile Applications, New Models for Service Information



    Full Text Available The combination of open data generated by government and the proliferation of mobile devices enables the creation of new information services and improved delivery of existing ones. Significantly, it allows citizens access to simple,quick and effective way to information. Free applications that use open data provide useful information in real time, tailored to the user experience and / or geographic location. This changes the concept of “service information”. Both the infomediary sector and citizens now have new models of production and dissemination of this type of information. From the theoretical contextualization of aspects such as processes datification of reality, mobile registration of everyday experience, or reinterpretation of the service information, we analyze the role of open data in the public sector in Spain and its application concrete in building apps based on this data sets. The findings indicate that this is a phenomenon that will continue to grow because these applications provide useful and efficient information to decision-making in everyday life.

  12. Data Modeling for Mobile Services in the Real World

    Jensen, Christian Søndergaard; Pedersen, Torben Bach; Speicys, L.


    Research contributions on data modeling, data structures, query processing, and indexing for mobile services may have an impact in the longer term, but each contribution typically offers an isolated solution to one small part of the practical problem of delivering mobile services in the real world....... In contrast, this paper describes holistic concepts and techniques for mobile data modeling that are readily applicable in practice. Focus is on services to be delivered to mobile users, such as route guidance, point-of-interest search, road pricing, parking payment, traffic monitoring, etc. While geo...

  13. Water Service Areas - Public Water Supplier's (PWS) Service Areas

    NSGIC Education | GIS Inventory — Boundaries of current public water supplier's (PWS) service areas. This data set contains the present service area boundary of the water system and does not contain...

  14. Mobile information and communication in the hospital outpatient service.

    Jen, Wen-Yuan; Chao, Chia-Chen; Hung, Ming-Chien; Li, Yu-Chuan; Chi, Y P


    Most healthcare providers provide mobile service for their medical staff; however, few healthcare providers provide mobile service as part of their outpatient service. The mobile outpatient service system (MOSS) focuses on illness treatment, illness prevention and patient relation management for outpatient service users. Initiated in a local hospital in Taiwan, the MOSS pilot project was developed to improve outpatient service quality and pursue higher patient safety. This study focuses on the development of the MOSS. The workflow, architecture and target users of the MOSS are delineated. In addition, there were two surveys conducted as part of this study. After a focus group of medical staff identified areas in which outpatient services might be improved by the MOSS, the first survey was administered to outpatients to confirm the focus group's intuitions. The second administration of the survey explored outpatient satisfaction after they used the MOSS service. With regard to outpatient attitudes, about 93% of participants agreed that the mobile outpatient service improved outpatient service quality. In the area of outpatient satisfaction, about 89% of participants indicated they were satisfied with the mobile outpatient service. Supported by our study finding, we propose that more diverse mobile outpatient services can be provided in the future.

  15. Mobile Phone, Application, Utilization, Library Services

    Global Journal

    GLOBAL JOURNAL OF EDUCATIONAL RESEARCH VOL 16, 2017: 111-119. COPYRIGHT© BACHUDO .... available in a library, a mobile app can help get and sustain users' interest ..... How smartphones are changing the face of mobile and ...

  16. Mobile user experience for voice services: A theoretical framework

    Botha, Adèle


    Full Text Available The purpose of this paper is to provide a “Mobile User Experience Framework for Voice services.” The rapid spread of mobile cellular technology within Africa has made it a prime vehicle for accessing services and content. The challenge remains...

  17. Dynamic Adaptive Policymaking for implementing Mobility as a Service (MAAS)

    Jittrapirom, P.; Marchau, V.A.W.J.; Meurs, H.


    Mobility as a Service (MaaS) is an emerging innovative transport concept. It offers its users a tailored transport service package, similar to a mobile phone package, that provides a seamless journey within their city-region. Proponents believe that MaaS can provide a high-level of convenience that

  18. Innovative Mobile Platform Developments for Electronic Services Design and Delivery

    Scupola, Ada

    In the ever-growing world of technology, it is becoming more important to understand the developments of new electronic services and mobile applications. Innovative Mobile Platform Developments for Electronic Services Design, and Delivery is a comprehensive look at all aspects of production manag...

  19. Mobile Opportunities and Applications for E-service Innovations

    Scupola, Ada

    Mobile technology continues to shape our society, delivering information and knowledge right to our finger tips. It is only fitting that these advancements and opportunities are applied to the area of electronic services. Mobile Opportunities and Applications for E-Service Innovations brings...

  20. Integrated Data Management for Mobile Services in the Real World

    Hage, C.; Jensen, Christian Søndergaard; Pedersen, Torben Bach


    Market research companies predict a huge market for services to be delivered to mobile users. Services in5 clude route guidance, point-of-interest search, metering services such as road pricing and parking payment, traffic monitoring, etc. We believe that no single such service will be the killer...... service, but that suites of integrated services are called for. Such integrated services reuse integrated content obtained from multiple content providers. This paper describes concepts and techniques underlying the data management system deployed by a Danish mobile content integrator. While geo...

  1. Customer satisfaction with mobile operators’ services in Lithuanian rural areas

    Pilelienė, Lina; Grigaliūnaitė, Viktorija


    In tough competitive conditions of Lithuanian mobile services market, customer satisfaction becomes one of the most important factors for customer retention and attraction. Lithuanian mobile market can be described as being in a maturity stage of its life-cycle: the prices and services of different mobile operators are quite similar. However, the network coverage and signal strength differs – main differences can be observed in rural areas of the country. Therefore, the scientific...

  2. Value Added Services and Adoption of Mobile Payments

    Augsburg, Christel; Hedman, Jonas


    In this paper, we investigate the role of Value Added Services (VAS) in consumers’ adoption of mobile payments. VAS are supplementary digital services offered in connection with mobile payments; in this study exemplified by receipts, loyalty cards, and coupons. A research model is derived from...... that intention to adopt mobile payments increases as VAS are introduced and that this increase comes from a positive change in Perceived Usefulness, compatibility, and Convenience....

  3. Improved methods for operating public transportation services.


    In this joint project, West Virginia University and the University of Maryland collaborated in developing improved methods for analyzing and managing public transportation services. Transit travel time data were collected using GPS tracking services ...

  4. New challenges for public services social dialogue

    Hansen, Nana Wesley; Mailand, Mikkel


    This is the national report on Denmark to the country comparative project New Challenges for Public Services: Integrating Service User and Workforce In-volvement to Support Responsive Public Services in Tough Times. The project examines service user involvement and how it is related to tradi-tion......-tional forms of social dialogue in five European countries. Furthermore, the project examines how employers and trade unions are responding to recent de-velopments in the countries....

  5. Facilitating mobile service provisioning in IP Multimedia Subsystem (IMS) using service oriented architecture

    Radovanovic, I.; Ray, A.; Lukkien, J.J.; Chaudron, M.R.V.; Krämer, B.J.; Lin, K.J.; Narasimhan, P.


    This paper presents an extension of the IMS software architecture using a service orientation, which provides flexibility of mobile service provisioning. The suggested extension facilitates composition of new mobile services in run-time based on the existing services and enables the end users to

  6. Mobile home automation-merging mobile value added services and home automation technologies

    Rosendahl, Andreas; Hampe, Felix J.; Botterweck, Goetz


    non-peer-reviewed In this paper we study mobile home automation, a field that emerges from an integration of mobile application platforms and home automation technologies. In a conceptual introduction we first illustrate the need for such applications by introducing a two-dimensional conceptual model of mobility. Subsequently we suggest an architecture and discuss different options of how a user might access a mobile home automation service and the controlled devices. As another contrib...

  7. Mobile phones used for public health surveillance

    Kebede Deribe


    Full Text Available In Darfur, the Ministry of Health, WHO and partners have developed a mobile phone-based infectious disease surveillance system for use where resources and facilities may be limited.

  8. Tanzania Telecommunication Company Limited as a Mobile Service Provider

    Ndyamukama, Edna


    This bachelor’s thesis was researched and written under the consent and authority of Tanzania Telecommunication Company Limited (TTCL), with the purpose to find out ways of improving sales and profits of its mobile service department. The mobile service department of TTCL is performing poorly as compared to its competitors despite being managed by a strategically positioned and experienced company in tele-communication services. It was also meant to find out the positive contribution of compe...

  9. Towards a global mobile payment service

    Vilmos, A.; Karnouskos, S.


    Mobile payment’s promise is that users will be able to pay via their mobile phones any time anywhere in whatever currency easily. However the real world mobile payment efforts are still far away from materializing this vision. In this paper we take a view of where we are today and why mobile payments are not there where most experts had predicted some years ago. We also lay our views on how this interesting area will proceed and what are the underlying pros and cons for each actor. Finally we...

  10. Improving Educational Outcomes by Providing Educational Services through Mobile Technology

    Hosam Farouk El-Sofany


    Full Text Available The use of Computers, Networks, and Internet has successfully enabled educational institutions to provide their students and instructors with various online educational services. With the recent developments in M-learning and mobile technology, further possibilities are emerging to provide such services through mobile devices such as mobile phones and PDAs. By providing the educational services using wireless and mobile technologies, the educational institutions can potentially bring great convenience to those off-campus students who do not always have time to find Internet enabled computers to get the important educational information from their academic institutions. With the mobile or M-educational services, both the students and the instructors can access the services anytime and anywhere they want. This paper discusses those M-educational services that can be moved to the mobile platform and then presents the system prototype and architecture that integrate these services into the mobile technology platform. The paper will conclude with a description of the formative evaluation of the system prototype.

  11. Next Step Mobile: Strategy, Services, & PRM

    Thomas, Lisa Carlucci


    As emerging information technologies have driven demand for new library communication channels, there has been increased interest in the use of mobile tools to promote interaction, expand outreach, market programs, and enhance the library experience. Libraries today are at widely different levels of mobile engagement, a gap poised to grow as…

  12. Mobility, Latino Migrants, and the Geography of Sex Work: Using Ethnography in Public Health Assessments.

    Sangaramoorthy, Thurka; Kroeger, Karen


    Recent studies have documented frequent use of female sex workers among Latino migrant men in the southeastern United States, yet little is known about the context in which sex work takes place, or the women who provide these services. As anthropologists working in applied public health, we use rapid ethnographic assessment as a technical assistance tool to document local understandings of the organization and typology of sex work and patterns of mobility among sex workers and their Latino migrant clients. By incorporating ethnographic methods in traditional public health needs assessments, we were able to highlight the diversity of migrant experiences and better understand the health needs of mobile populations more broadly. We discuss the findings in terms of their practical implications for HIV/STD prevention and call on public health to incorporate the concept of mobility as an organizing principle for the delivery of health care services.

  13. The ineffectiveness of contracts for public services

    Jorg Pudelka


    Full Text Available This article examines the legal nature and application of contracts for public services. On the one hand the data to be treated as constitutionally guaranteed freedom, and on the other as the subordination of public authorities, acting unilaterally using the imperative management. Complimentary benefits unilateral public contracts for comparative analysis and their types.

  14. Consumer value of context aware and location based mobile services

    De Vos, Henny; Haaker, Timber; Teerling, Marije; Kleijnen, M.H.P.


    Context aware services have the ability to utilize information about the user's context to adapt services to the user's current situation and needs. In this paper we consider users' perceptions of the added value of location awareness and presence information in mobile services. We use an

  15. Factors influencing the adoption of mobile financial services in the ...

    Factors influencing the adoption of mobile financial services in the unbanked population. ... Inkanyiso: Journal of Humanities and Social Sciences ... the influences of the adoption behaviour at different level of market maturity and points of time.

  16. NIOSH Mobile Emergency Medical Service (EMS) Work Environment Laboratory

    Federal Laboratory Consortium — The NIOSH Mobile Emergency Medical Service (EMS) Work Environment Laboratory is a 2005 Wheeled Coach Type III ambulance mounted on a Ford E-450 cut-away van chassis....

  17. Depiction of global trends in publications on mobile health

    Shahla Foozonkhah


    Full Text Available Background: Variety of mobile health initiatives in different levels have been undertaken across many countries. Trends of these initiatives can be reflected in the research published in m-health domain. Aim: This paper aims to depict global trends in the published works on m-health topic. Materials and Methods: The Web of Science database was used to identify all relevant published papers on mobile health domain worldwide. The search was conducted on documents published from January 1898 to December 2014. The criteria for searching were set to be “mHealth” or “Mobile health” or “m health” or “m_health” or “m-health” in topics. Results: Findings revealed an increasing trend of citations and publications on m-health research since 2012. English was the first most predominant language of the publication. The US had the highest number of publication with 649 papers; however, the Netherlands ranked first after considering publication number in terms of countries population. “Studies in Health Technology and Informatics” was the source title with highest number of publications on mobile health topics. Conclusion: Trend of research observed in this study indicates the continuing growth is happening in mobile health domain. This may imply that the new model of health-care delivery is emerging. Further research is needed to specify directions of mobile health research. It is necessary to identify and prioritize the research gaps in this domain.

  18. Arm's length delegation of public services

    Bennedsen, Morten; Schultz, Christian


    Delegation is a key feature of political decision making: Mayors or prime ministers delegate to subordinates, voters delegate to elected representatives. We analyze the effect of political delegation on public service provision and the choice between private or public providers when contracts...... are incomplete and incentives therefore distorted. We identify two important effects: The incentive effect increases the incentive part of service providers' remuneration and delegation may therefore be a substitute for an explicit complete incentive contract. The bargaining effect improves the bargaining...... position vis a vis a private firm with market power. In general, these effects imply that delegation improves public service provision....

  19. Generating ideas for new mobile TV services - Accepting and socializing mobile television

    Sørensen, L.; Nicolajsen, Hanne Westh


    Mobile TV is still in its infancy in respect to identifying new services/content, which deploy the technology convergence of broadcasting, Internet and radio while satisfying the user with respect to interactivity, sociability and content, and at the same time fit the small screen of a mobile phone....... This paper reports on a semi-field trial performed with a group of young, IT literate users provided with handheld devices and the possibility of watching mobile TV as a basis for creation of ideas for more advanced services. The results shows that this group of users looks for personalized services...

  20. Perception Analysis of Desktop and Mobile Service Website

    Khoiriyah, Rizqiyatul


    The research was conducted as a qualitative study of the website to deeper explore and examine the analysis of user perception of desktop and mobile website services. This research reviewed about user perception of desktop and mobile service website used by using qualitative methods adapted to WebQual and User Experience approach. This qualitative research refered to the theoretical reference written by Creswell (2014). The expected outcome is to know the user perceptions of the available ser...

  1. Bluetooth enables in-door mobile location services

    Thongthammachart, Saowanee; Olesen, Henning


    Several technologies can be applied to enable mobile location services, but most of them suffer from limited accuracy and availability. GPS can solve the problem of determining the location of users in most outdoor situations, but an end-user position inside a building cannot be pinpointed. Other mobile location techniques can also provide the user's position, but the accuracy is rather low. In order to improve the accuracy and make location-based services really attractive, existing approach...

  2. Factors influencing business of mobile telecommunication service providers in Vietnam

    Ha Thanh Hai


    Full Text Available According to the Ministry of Information and Communications in Vietnam, as of November 2015, the number of mobile subscribers is over 120 million ones, accounting for over 86% of the total number of telephone subscribers. With a total population of over 92 million Vietnam citizens, a stable national economy and a large populations of young consumers in the country, mobile communication industries still have a huge potentials for future development. Telecommunication service providers in Vietnam are facing fierce competition. Subscribers are expecting OTT (Over the Top applications, good quality service and handset subsidy. This study investigated whether legal frameworks, OTT applications, quality of service and handset subsidy are important components of mobile telecommunication service in Vietnam. This study used quantitative method to distribute surveys to mobile subscribers. Findings found that all four factors significantly influence mobile business in Vietnam. Thus, telecommunication service providers in Vietnam must continuously innovate to enhance operational competitiveness, improve business efficiency, expand business scale, and improve its position in the market in order to ensure sustainable development. Moreover, Vietnamese government needs to develop a legal framework to help mobile telecommunication service providers enhance the common interests and benefits of the entire society.

  3. Route effect on the perception of public transport services quality

    Chica-Olmo, J.; Gachs-Sanchez, H.M.; Lizarraga, C.


    User satisfaction sets a basic example for public service quality, especially those considered as basic necessities. The quality in transport service related to conceptualization and measurement, as a decisive demand key, presents challenges for both economic and mobility policies.Several operator companies are involved in the transport sector. Therefore this report aims to design a model of overall satisfaction based on the level of satisfaction with a specific set of factors, considering individual characteristics of users and the differential effect of different bus lines.The current presentation has applied a combined method, using Nonlinear Principal Component Analysis (NLPCA) and a Logit Multilevel Model (LMLM) in two-steps. (Author)

  4. a Mobile Application for Virtual Heritage and UGC Public Sharing

    Gongli, L.; Jin, S.; Huilian, C.


    Heritage documentation and representation is now a growing concern in the contemporary world, with unprecedentedly rapid technological development that pushes the frontier further every day. This ever growing means benefits both professionals and the general public, and the two can now be connected by this virtual bridge that channels heritage information from one end of the spectrum to the other, thus facilitating a dialogue never considered before. 4D virtual heritage with visualized tempo-spatial information can be easily shared across the continents and the story of heritage is told by a simple move of the thumb. Mobile LBS (Location-Based Service) enhances visitors' on-site experience and is readily available on the popular iOS platform. UGC (User Generated Content) on the internet provides interaction among users and managers, and brings the heritage site and the public into a live conversation. Although the above technological exploration is promising in itself, the question still remains as how it may be best implemented. The Re-yuangmingyuan program for the reconstruction and representation of an imperial garden in Beijing has made several attempts that deserve discussion, and contributes to heritage documentation and conservation in general.

  5. Mobile location services over the next generation IP core network

    Thongthammachart, Saowanee; Olesen, Henning


    network is changing from circuit-switched to packet-switched technology and evolving to an IP core network based on IPv6. The IP core network will allow all IP devices to be connected seamlessly. Due to the movement detection mechanism of Mobile IPv6, mobile terminals will periodically update....... The concept of mobile location services over the next generation IP networks is described. We also discuss the effectiveness of the short-range wireless network regarding a mobile user's position inside buildings and hotspot areas....

  6. Participation & Co-Design in Public Services

    Giordano, Fanny Barbara

    administrations are unable to provide valid answers to emerging everyday problems. Theses opportunities and challenges are related to the role designers could take to help generating new kinds of public services. Services that are sustainable, that take into account the technological innovations but most......This poster is part of an early investigation of a PhD-study in Service Design that started in February 2017. The poster identifies challenges and opportunities emerging from a gap between citizen’s needs and public offering to address such needs. Citizens often organize themselves when public...... importantly that are informed by the real needs of their users (citizens). How design may contribute to build capacity and bridge relations between citizens and public service providers?...

  7. Mobile contract services: what you need to know.

    Inman, M


    With sufficient planning and ongoing attention to detail, the performance of a mobile imaging service provider can exceed expectations and requirements. The relationship can prove to be mutually agreeable and profitable for many years. But, when contracting mobile services, you cannot spend too much time on initial research and detail. Several scenarios present outsourcing or mobile services as an acceptable alternative to purchase or lease: outdated equipment, novel or under-utilized technologies, the need for incrementally added or temporary service. To find suitable providers, check with peer sources in your area for recommendations; look specifically for facilities that are comparable in size and volume to your facility. Expect that larger volume facilities will rate more favorable schedules or pricing. Obtain and check references. Require mobile service providers to adhere to the same state and federal laws, rules and regulations that govern your facility; receive the assurance of compliance in writing if it is not specifically addressed in the contract. JCAHO requires that any contract service provider be governed by the same requirements as the accredited facility. Several other rules or licensing requirements may also pertain to mobile services. A prevailing reason for outsourcing imaging services is high equipment costs that cannot be justified with current volume projections. However, equipment quality should not be compromised; it must meet your needs and be in good repair. The mobile service provider you choose should be an extension of your department; quality standards must exist unilaterally. The set rule for assessing mobile service fees is that there is no set rule. There are many ways to negotiate the fee schedule so that it meets the needs of both parties. An effective marketing campaign lets physicians and patients know what you have available. Work with the mobile service provider to plan an initial announcement or open house. The mobile

  8. Mobile cloud networking: mobile network, compute, and storage as one service on-demand

    Jamakovic, Almerima; Bohnert, Thomas Michael; Karagiannis, Georgios; Galis, A.; Gavras, A.


    The Future Communication Architecture for Mobile Cloud Services: Mobile Cloud Networking (MCN)1 is a EU FP7 Large scale Integrating Project (IP) funded by the European Commission. MCN project was launched in November 2012 for the period of 36 month. In total top-tier 19 partners from industry and

  9. Individual Tariffs for Mobile Services: Theoretical Framework and a Computational Case in Mobile Music

    Chen, Hong; Pau, Louis-François


    textabstractThis paper introduces individual tariffs at service and content bundle level in mobile communications. It gives a theoretical framework (economic, sociological) as well as a computational game solution method. The user can be an individual or a community. Individual tariffs are decided through interactions between the user and the supplier. A numerical example from mobile music illustrates the concepts.

  10. Perception Analysis of Desktop and Mobile Service Website

    Rizqiyatul Khoiriyah


    Full Text Available The research was conducted as a qualitative study of the website to deeper explore and examine the analysis of user perception of desktop and mobile website services. This research reviewed about user perception of desktop and mobile service website used by using qualitative methods adapted to WebQual and User Experience approach. This qualitative research refered to the theoretical reference written by Creswell (2014. The expected outcome is to know the user perceptions of the available services and information in the website along with the possibility of desktop and mobile gap arising from differences in the two services. These results can be used as a service model on the website of the user experience.

  11. Public Employment Services and European Law

    Freedland, Mark; Craig, Paul; Jacqueson, Catherine

    jobformidling i EU: institutioner, aktiviteter og regulering - økonomisk/social regulering, privat/offentlig aktivitet - EU-ret - komparativ ret: Danmark, Frankrig, England, Tyskland og Italien - EU kompetence, sociale anliggende og offentlige tjenesteydelser - "Public service" modeler i EU - reg...... - regulerings teknikker og "governance" - jobformidling som "public service" - udlicitering - aktivering - uddanneslsestilbud - menneskerettigheder - "making work pay" - forholdet mellem jobmidlingsinstitutioner og den arbejdssøgende...

  12. Public service i netværkssamfundet

    Mortensen, Frands

    Analyser af digitaliseringens betydning for radio, TV og Internet, og især for konsekvenserne for levering af Public Service Broadcasting. En særlig del omhandler EU's betydning for udviklingen af statsstøtte til PSB.......Analyser af digitaliseringens betydning for radio, TV og Internet, og især for konsekvenserne for levering af Public Service Broadcasting. En særlig del omhandler EU's betydning for udviklingen af statsstøtte til PSB....

  13. Conceptual framework for leadership in public service

    P. O. Haitov


    Full Text Available The article analyzes the conceptual foundations of leadership in the public service. The author comes from the fact that the concept of leadership is a theoretical construct that includes strategy, main directions, objectives and goals of improving public service personnel, to enhance the efficiency of state institutions due to indirect effects of leadership on organizational performance management. According to the author, the concept of leadership in the public service should be a system of coordinated actions which aim not only organizational improvement, but above all to optimize the role of the state, which has not only assist in the implementation of the interests of the population, but also actively participate the formation of civil society. The purpose of the formation and leadership development in the public service is to achieve a new quality vnutryorhanizatsiynoyi interaction that facilitates optimization of power structures as the subject of management and their interaction with the citizens as the object of control. Concept development based on scientific principles, consistency, complexity, individualization, availability. The functional HR service load state body in the direction of leadership. The main provisions defining the conceptual foundations of leadership in the public service, the author highlights: the educational component, regulated by different procedures to change learning within the application of modern methods of active influence on the personality of students to prepare for practice the last management activities; transformation of HR services of state bodies aimed at active inclusion in the formative activities to improve the quality of management interaction subject and object management.

  14. Alternative Data Storage Solution for Mobile Messaging Services

    David C. C. Ong


    Full Text Available In recent years, mobile devices have become relatively more powerful with additional features which have the capability to provide multimedia streaming. Better, faster and more reliable data storage solutions in the mobile messaging platform have become more essential with these additional improvements. The existing mobile messaging infrastructure, in particular the data storage platform has become less proficient in coping with the increased demand for its services. This demand especially in the mobile messaging area (i.e. SMS – Short Messaging Service, MMS – Multimedia Messaging Service, which may well exceeded 250,000 requests per second, means that the need to evaluate competing data management systems has become not only necessary but essential. This paper presents an evaluation of SMS and MMS platforms using different database management systems – DBMS and recommends the best data management strategies for these platforms.

  15. Public service improvement with user-centric service composition

    Hoppen dos Santos, Joni; Ferreira Pires, Luis; Goncalves da Silva, Eduardo; Iacob, Maria Eugenia; Janssen, M.; Macintosh, A.; Scholl, H.J.; Tambouris, E.; Wimmer, M.A.; de Bruijn, H.; Tan, Y.H


    In recent years, public organisations have been challenged to offer electronic services. This has caused a proliferation of disconnected web sites or web portals, often reflecting the internal structures (departments or sections) of these organizations. This paper shows that electronic public

  16. Bridging the digital divide with mobile services

    Yelton, Andromeda


    In this issue of Library Technology Reports, Andromeda Yelton shows how libraries can build on the breadth of this population to help bridge the digital divide and provide even greater access to information. Yelton breaks down the demographics of mobile internet users, provides examples of how different libraries are reaching out to these populations, and suggests what the future may hold for this trend.

  17. Arm's Length Provision of Public Services

    Bennedsen, Morten; Schultz, Christian

    We analyze the economic consequences of strategic delegation of the right to decide between public or private provision of governmental service and/or the authority to negotiate and renegotiate with the chosen service provider. Our model encompass both bureaucratic delegation from a government...... contracts. The bargaining effect improves the bargaining position vis a vis a private firm with market power and leads to a lower price for the service...

  18. Service Demand Discovery Mechanism for Mobile Social Networks.

    Wu, Dapeng; Yan, Junjie; Wang, Honggang; Wang, Ruyan


    In the last few years, the service demand for wireless data over mobile networks has continually been soaring at a rapid pace. Thereinto, in Mobile Social Networks (MSNs), users can discover adjacent users for establishing temporary local connection and thus sharing already downloaded contents with each other to offload the service demand. Due to the partitioned topology, intermittent connection and social feature in such a network, the service demand discovery is challenging. In particular, the service demand discovery is exploited to identify the best relay user through the service registration, service selection and service activation. In order to maximize the utilization of limited network resources, a hybrid service demand discovery architecture, such as a Virtual Dictionary User (VDU) is proposed in this paper. Based on the historical data of movement, users can discover their relationships with others. Subsequently, according to the users activity, VDU is selected to facilitate the service registration procedure. Further, the service information outside of a home community can be obtained through the Global Active User (GAU) to support the service selection. To provide the Quality of Service (QoS), the Service Providing User (SPU) is chosen among multiple candidates. Numerical results show that, when compared with other classical service algorithms, the proposed scheme can improve the successful service demand discovery ratio by 25% under reduced overheads.

  19. Efficiency of mobile dental unit in public health programs

    Nitin Gupta


    Full Text Available Almost all dental Colleges run a mobile dental operation for people living in far inaccessible areas who are not able to avail dental care. Mobile dental clinics provide a mode of reaching the unreached by delivering dental care in areas where alternative i.e. private practitioners and fixed clinics are unavailable or inaccessible. Oral diseases account for high morbidity in the community which is compounded by the gross mal-distribution of provision of oral health services in India. In order to ensure accessibility to basic oral health services innovative models of service delivery are being explored. In this context the health economics of mobile oral health care is critically evaluated in this paper. Thus a cost analysis was undertaken to determine the operating expenses for the existing mobile dental unit. Requisite permission of Head of institution was obtained and data was extracted from the records of the mobile dental unit for the year 2014-15.Information on the operating expenses was collected. Costing was done using step down accounting method. Total operating cost of the unit for the year 2014-15 was Rs. 184888/-.Unit cost for each camp was Rs.3625/- and for each patient Rs.76/-. Mobile dental programs can play a vital role in providing access to care to underserved populations and ensuring their mission requires long-term planning. Careful cost analysis based on sound assumptions is of utmost importance.

  20. Job Satisfaction and Public Service Motivation

    Kaiser, Lutz C.


    Based on a unique case study-dataset, the paper analyses job satisfaction and public service motivation in Germany. A special issue of the investigation is related to the evaluation of performance pay scales that were introduced some years ago to German public employees within the frame of fostering New Public Management. The findings display a general dominance of intrinsic motivators. Additionally, this kind of motivators plays an important role with regard to building up and keeping job sa...

  1. Mobile Communication, Public Participation and E-Governance in China

    Liu, Jun; Zhao, Hui


    China has become the biggest mobile communication carrier in the world since 2001. Advanced technologies create a communication revolution, and the individual, through the advent of mobile media, has become an active participant in this process. This study investigates the mobile phone’s impact...... upon the developments of public participation, social inclusion and citizenship through the case study of Xiamen PX demonstration. In terms of local environmental activism, the Xiamen residents shared information with the help of wireless communication about the alleged misdeeds of party officials...

  2. Design Competences to Support Participatory Public Services

    Giordano, Fanny Barbara


    the spontaneous creations of services by citizens? How might designers build platforms that could support interactions between citizens and public organizations on a large scale? In this paper I will refer to the Open4Citizens (O4C) research project as an exemplary playground to build co-design tools...... answers to unsolved and shared everyday problems. In this context designers should support and facilitate bottom up approaches that could address these challenges by the creation of new public services that are informed by the real needs of their users (the citizens). How can designers support...... that supports the designer activity to empower the citizens to build meaningful services....

  3. Context-based service adaptation platform: Improving the user experience towards mobile location services

    Schou, Saowanee


    parts of the world. However, the mobile location services have obviously not yet met the hyped expectation of mass-market adoption that was expressed in 2000. The lack of adaptability and offerings tailored to different user requirements in specific contexts of use is one of the factors inhibiting......Back in 2000 and the, following two or three years, mobile location services gained a great deal of interest and they were considered as one of the few service categories where users would be willing to pay for the usage. Since 2000 countless mobile location services have been launched in different...... the take-off of the existing mobile location services both in Asia and Western Europe. Adaptability is envisioned by Wireless World Research Forum (WWRF) as one of the keys to the success of any service beyond year 2010 and one of the service capabilities that should be made available on the next...

  4. Mobile phone applications and the utilization of library services in ...

    Mobile phone applications and the utilization of library services in the university of Calabar library, Calabar, Nigeria. ... Global Journal of Educational Research ... The findings revealed that there was a significant relationship between Tweeter apps and the utilization of library services, (r=0.57*, P<.05, df=223, rcritical=.

  5. Efficency of mobile authentication service technology on phase 1 ...

    Conclusion: The findings of this study revealed that some brands antimalarial and antibacterial drugs available in the Nigeria drug market still do not have MAS technology inscribed on them and efficiency of Mobile Authentication Service is directly a function of the competence of the service providers authorized to manage ...

  6. 77 FR 1661 - Private Land Mobile Radio Service Regulations


    ... Mobile Radio Service Regulations AGENCY: Federal Communications Commission. ACTION: Proposed rule... airport personnel and airline passengers and can have a negative impact on airport logistics and operations. We seek comment on service and technical rules, and on whether such operations should be...

  7. Audience awareness and use of Mobile Authentication Service ...

    Audience awareness and use of Mobile Authentication Service (MAS) in identifying fake and substandard drugs in Nigeria. ... Based on the research findings, this study therefore recommends an increased level of awareness through a multi-media approach, improved network services, as well as getting all drug ...

  8. Public Service Provision in Clientelistic Political Settlements

    Whitfield, Lindsay; Hirvi, Marja


    The politics of public-service delivery continues to be neglected under the supposedly more context-sensitive post-Washington Consensus. Using interviews and documentary evidence from Ghana, this article provides an account of the networks of political interference and informal practices in Ghana......'s public water utility. It argues that, in order to understand why private-sector participation succeeds or fails and why similar arrangements have different outcomes across developing countries, we need to examine the effects of the informal institutional context, particularly the country......-specific political settlement in which public-service provision operates....

  9. Effect of Managers on Public Service Performance

    Mikkelsen, Maria Falk

    This report provides an overview of the PhD dissertation “Effects of Managers on Public Service Performance” carried out at the Department of Political Science, Aarhus University and SFI – The Danish National Centre for Social Research. The dissertation is part of the research project “School...... Management, Teaching, and Student Performance” supported by the Danish Strategic Research Council (now Innovation Fund Denmark) and headed by professor Søren Winter. The dissertation explores the effects of managers on public service performance. By combining theoretical insights and research designs from......?”, “How can we improve organizational performance?”, and “How can we measure public service performance?” The setting for the dissertation is Danish middle schools (folkeskoler). The education system is generally considered an important service area as it affects later life outcomes of individual children...

  10. Factors Affecting the Intention to Reuse Mobile Banking Service

    Ceva Lavenja Arahita


    Full Text Available The accelerated advancement in technology resulted to the appearance of Self Service Technology. One form of self-service technology in the banking sector is the presence of mobile banking. This study aims to examine the influence of five factors toward the reusing of Mobile Bank Central Asia (BCA in Bandung. Those factors used in this study were the extension of Technology Acceptance Model (TAM constructs, i.e perceived usefulness, perceived ease of use, perceived credibility, customer awareness and social influence. Data was collected through distributed questionnaire to 100 respondents who used Mobile BCA by using judgment sampling. Multiple linear regression technique was employed to investigate the influence among variables. This study empirically concluded that consumer intention to reuse BCA mobile services was positively influenced by perceived ease of use, customer awareness and social influence. On the other hand, perceived usefulness and perceived credibility did not influence the intention of reusing Mobile BCA in Bandung. Further study is suggested to use probability sampling technique to cover the real voice of mobile banking user in Bandung and to explore the lack influence of perceived usefulness and perceived credibility toward reusing of Mobile BCA.

  11. Factors Affecting the Intention to Reuse Mobile Banking Service

    Ceva Lavenja Arahita


    Full Text Available The accelerated advancement in technology resulted to the appearance of Self Service Technology. One form of self-service technology in the banking sector is the presence of mobile banking. This study aims to examine the influence of five factors toward the reusing of Mobile Bank Central Asia (BCA in Bandung. Those factors used in this study were the extension of Technology Acceptance Model (TAM constructs, i.e perceived usefulness, perceived ease of use, perceived credibility, customer awareness and social influence. Data was collected through distributed questionnaire to 100 respondents who used Mobile BCA by using judgment sampling. Multiple linear regression technique was employed to investigate the influence among variables. This study empirically concluded that consumer intention to reuse BCA mobile services was positively influenced by social influence, customer awareness and perceived ease of use. On the other hand, perceived usefulness and perceived credibility did not influence the intention of reusing Mobile BCA in Bandung. Further study is suggested to use probability sampling technique to cover the real voice of mobile banking user in Bandung and to explore the lack influence of perceived usefulness and perceived credibility toward reusing of Mobile BCA.

  12. A Synchronous Collaborative Service Oriented Mobile Learning Architecture SCSOMLA

    Charles Wamuti


    Full Text Available Despite the growth of mobile learning and advantages offered such as portability social interactivity context sensitivity convenience inclusive and non-discriminatory independence data collected showed that there is low use of such mobile learning systems. Investigation on mobile learning sought the participation of users and availability of users the mimicability of the class room and the various implementations in institutions and attempts at synchronous collaboration in existing Mobile Learning based infrastructure. As seen in the research the social aspect of smart mobile phones has not been leveraged to be incorporated in mobile learning infrastructure where a class is seen as a social place. Mobile Learning has not allowed a collaborative part of the social constructivism theory approach to users of these technologies which have focused on technology other than the fundamental of teaching collaborative pedagogy. Options that would enable group collaboration would be necessary to increase the quality of service for those teaching and learning in a mobile environment. With this lack of environmental feel and exposing the services that are offered in the teaching business service oriented architecture a mature technology was applied due to its seamless integration to business processes. Research explored what standards have been proposed regarding Service Oriented Architecture S.O.A. and M-Learning how has time-based collaboration been archived in other m-learning systems and how can time-based collaboration S.O.A. and M-Learning be wrapped around An architecture based on the intersection of time-based collaboration S.O.A. and M-Learning then was designed and evaluated. Results of a user study comparing a mobile learning system integrated social collaborative pedagogical features suggest that an enhanced social presence was achieved where users worked together similar to a conventional classroom.

  13. Individual Mobile Communication Services and Tariffs

    H. Chen (Hong)


    textabstractIndividual services and tariffs existed briefly in the beginning of telecommunications history 150 years ago but faded away over time. Service provisioning evolved into the current supplier-centric situation which has many limitations and disadvantages. This thesis re-embraces the

  14. Who wants to deliver public service? Do institutional antecedents of public service motivation provide an answer?

    Vandenabeele, W.V.


    Public service motivation has rapidly become one of the important concepts in contemporary public administration research. However, until now, research has mainly focused on its measurement and its consequences, whereas relatively ignoring its origins. This study investigates where the antecedents

  15. Business Models for Mobile Media Services : A case study in China mainland market

    Huang, Jin


    Mobile media OTT service such as mobile music and mobile video is believed to be the next big revenue driver for mobile operator’s mobile broadband business. The media industry is willing to take mobile distribution channel to increase the content value. In Europe, there are already several successful cooperation cases between online media service provider and mobile operator, such as Spotify and Telia. However, with more complicated market and business environment in China, the mobile media ...

  16. IFLA General Conference, 1989. Division of Libraries Serving the General Public. Section on Library Services to Multicultural Populations; Round Table--International Association of Metropolitan City Libraries; Round Table on Mobile Libraries. Booklet 31.

    International Federation of Library Associations, The Hague (Netherlands).

    The seven papers in this collection continue the presentations from the Division of Libraries Serving the General Public: (1) "Multicultural Activities for Children and Young People at the Munich International Youth Library" (German and English versions; Lioba Betten); (2) "Multicultural Literature and Library Services for Children:…

  17. The Challenges of Designing Digital Services for Multiple Mobile Platforms

    Ghazawneh, Ahmad


    on a multiple case study of three mobile application development firms from Sweden, Denmark and Norway, we synthesize the digital service design taxonomy to understand the challenges faced by third-party developers. Our study identifies a set of challenges in four different levels: user level, platform level...... to tap into and join the digital ecosystem. However, while there is an emerging literature on designing digital services, little empirical evidence exists about challenges faced by third-party developers while designing digital services, and in particular for multiple mobile platforms. Drawing......The value of digital services is increasingly recognized by owners of digital platforms. These services have central role in building and sustaining the business of the digital platform. In order to sustain the design of digital services, owners of digital platforms encourage third-party developers...

  18. Career Mobility Patterns of Public School Teachers

    Vera, Celia Patricia


    One issue that has pervaded policy discussions for decades is the difficulty that school districts experience in retaining teachers. Almost a quarter of entering public school teachers leave teaching within the first three years and empirical evidence has related high attrition rates of beginner teachers to family circumstances, such as maternity or marriage. I examine female teachers' career choices and inquire about the effects that wage increases and child care subsidies have on their empl...

  19. Mobile telephony (cellular) and public health

    Saravi, F.D.


    One third of the world population uses mobile phones or cellular (TM), as possible repercussions on health has resulted in numerous studies. TM and their bases (antennae) exchange information through microwaves, which are non-ionizing electromagnetic radiations. Microwaves have thermal effects, which are avoided by current safety standards. However, there are lingering doubts about possible adverse health consequences of non-thermal effects of microwaves. As a whole, basic and epidemiological research on TM and cancer indicates a very low or nonexistent risk, although longer prospective studies are needed. In the nervous system, TM microwaves cause electrophysiological changes and modifications of blood flow, with little effect on performance. Possible effects on the thyroid gland, the reproductive system, and oxidative stress demand additional research. Some TM users complain of unspecific symptoms, but no causal relationship has been proved either in normal subjects or those self-characterized as hypersensitive to electromagnetic fields. Epidemiological research on populations living close to base stations suggests adverse effects from exposition, but experimental work has yielded contradictory results. The effects on children have just begun to be explored. TM may interfere with medical equipment when the phones are operated very close to the devices. Ironically, the clearest adverse effect of TM has no direct relationship with microwaves. The use of TM while driving causes a decrease in performance comparable to moderate consumption of alcohol and quadruples the risk of accidents. (author) [es

  20. PKI-based secure mobile access to electronic health services and data.

    Kambourakis, G; Maglogiannis, I; Rouskas, A


    Recent research works examine the potential employment of public-key cryptography schemes in e-health environments. In such systems, where a Public Key Infrastructure (PKI) is established beforehand, Attribute Certificates (ACs) and public key enabled protocols like TLS, can provide the appropriate mechanisms to effectively support authentication, authorization and confidentiality services. In other words, mutual trust and secure communications between all the stakeholders, namely physicians, patients and e-health service providers, can be successfully established and maintained. Furthermore, as the recently introduced mobile devices with access to computer-based patient record systems are expanding, the need of physicians and nurses to interact increasingly with such systems arises. Considering public key infrastructure requirements for mobile online health networks, this paper discusses the potential use of Attribute Certificates (ACs) in an anticipated trust model. Typical trust interactions among doctors, patients and e-health providers are presented, indicating that resourceful security mechanisms and trust control can be obtained and implemented. The application of attribute certificates to support medical mobile service provision along with the utilization of the de-facto TLS protocol to offer competent confidentiality and authorization services is also presented and evaluated through experimentation, using both the 802.11 WLAN and General Packet Radio Service (GPRS) networks.

  1. [Terrorism, public health and health services].

    Arcos González, Pedro; Castro Delgado, Rafael; Cuartas Alvarez, Tatiana; Pérez-Berrocal Alonso, Jorge


    Today the terrorism is a problem of global distribution and increasing interest for the international public health. The terrorism related violence affects the public health and the health care services in an important way and in different scopes, among them, increase mortality, morbidity and disability, generates a context of fear and anxiety that makes the psychopathological diseases very frequent, seriously alters the operation of the health care services and produces important social, political and economic damages. These effects are, in addition, especially intense when the phenomenon takes place on a chronic way in a community. The objective of this paper is to examine the relation between terrorism and public health, focusing on its effects on public health and the health care services, as well as to examine the possible frames to face the terrorism as a public health concern, with special reference to the situation in Spain. To face this problem, both the public health systems and the health care services, would have to especially adapt their approaches and operational methods in six high-priority areas related to: (1) the coordination between the different health and non health emergency response agencies; (2) the reinforcement of the epidemiological surveillance systems; (3) the improvement of the capacities of the public health laboratories and response emergency care systems to specific types of terrorism as the chemical or biological terrorism; (3) the mental health services; (4) the planning and coordination of the emergency response of the health services; (5) the relations with the population and mass media and, finally; (6) a greater transparency in the diffusion of the information and a greater degree of analysis of the carried out health actions in the scope of the emergency response.

  2. A novel approach to Service Discovery in Mobile Adhoc Network

    Islam, Noman; Shaikh, Zubair A.


    Mobile Adhoc Network (MANET) is a network of a number of mobile routers and associated hosts, organized in a random fashion via wireless links. During recent years MANET has gained enormous amount of attention and has been widely used for not only military purposes but for search-and-rescue operations, intelligent transportation system, data collection, virtual classrooms and ubiquitous computing. Service Discovery is one of the most important issues in MANET. It is defined as the process of ...

  3. 76 FR 5431 - Publication of FY 2010 Service Contract Inventory


    ... DEPARTMENT OF THE TREASURY Publication of FY 2010 Service Contract Inventory AGENCY: Departmental Offices, Treasury. ACTION: Notice of publication of Fiscal Year 2010 Service Contract Inventory. [[Page 5432

  4. Using a mobile app and mobile workforce to validate data about emergency public health resources.

    Chang, Anna Marie; Leung, Alison C; Saynisch, Olivia; Griffis, Heather; Hill, Shawndra; Hershey, John C; Becker, Lance B; Asch, David A; Seidman, Ariel; Merchant, Raina Martha


    Social media and mobile applications that allow people to work anywhere are changing the way people can contribute and collaborate. We sought to determine the feasibility of using mobile workforce technology to validate the locations of automated external defibrillators (AEDs), an emergency public health resource. We piloted the use of a mobile workforce application, to verify the location of 40 AEDs in Philadelphia county. AEDs were pre-identified in public locations for baseline data. The task of locating AEDs was posted online for a mobile workforce from October 2011 to January 2012. Participants were required to submit a mobile phone photo of AEDs and descriptions of the location. Thirty-five of the 40 AEDs were identified within the study period. Most, 91% (32/35) of the submitted AED photo information was confirmed project baseline data. Participants also provided additional data such as business hours and other nearby AEDs. It is feasible to engage a mobile workforce to complete health research-related tasks. Participants were able to validate information about emergency public health resources. Published by the BMJ Publishing Group Limited. For permission to use (where not already granted under a licence) please go to


    Ludmila FRUMUSACHI


    Full Text Available Internal control has a special role in the efficient organization of the entity’s management. The components of this control in the institutions of public health service are determined by the specific character of these institutions and National Standards of Internal Control in the Public Sector. The system of internal control in the institutions of public health service has the capacity to canalize the effort of the whole institution for the achievement of proposed objectives, to signalize permanently the dysfunctionalities about the quality of medical services and the deviations and to operate timely corrective measures for eliminating the noticed problems. In this regard the managers are obliged to analyse and to resize the system of internal control when in the organizational structure appear substantial changes.

  6. User innovation in public service broadcasts

    Khajeheian, Datis; Tadayoni, Reza


    and develop user innovations into professional content. This study follows a qualitative approach with a document study of Denmark's public service broadcast and two interviews. Findings indicate that the commitment to quality and professional content prevents managers of PSBs from outsourcing......This research aims to understand how public service media can encourage media entrepreneurship in the society to enrich user innovations as a source of ideas, products, contents, talent and creativity. The assumption is that media entrepreneurs turn users into sources of external creativity...... their production to media entrepreneurs, but they trust large media companies as external producers. This research contributes to the field by proposing that public service media can foster media entrepreneurship in a society indirectly and by creating demand for external sources of creativity. Large media...

  7. Bluetooth enables in-door mobile location services

    Thongthammachart, Saowanee; Olesen, Henning


    Several technologies can be applied to enable mobile location services, but most of them suffer from limited accuracy and availability. GPS can solve the problem of determining the location of users in most outdoor situations, but an end-user position inside a building cannot be pinpointed. Other...... mobile location techniques can also provide the user's position, but the accuracy is rather low. In order to improve the accuracy and make location-based services really attractive, existing approaches must be supplemented by new technologies. Wireless short-range technologies like Bluetooth could...... be candidates for solving these problems. This paper shows that Bluetooth can act as a key enabler of mobile location services in an in-door environment. The advantage of Bluetooth technology is, that it can provide rather precise location data inside a building or hotspot area, while the Bluetooth terminal...

  8. Towards Citizen Co-Created Public Service Apps.

    Emaldi, Mikel; Aguilera, Unai; López-de-Ipiña, Diego; Pérez-Velasco, Jorge


    WeLive project's main objective is about transforming the current e-government approach by providing a new paradigm based on a new open model oriented towards the design, production and deployment of public services and mobile apps based on the collaboration of different stakeholders. These stakeholders form the quadruple helix, i.e., citizens, private companies, research institutes and public administrations. Through the application of open innovation, open data and open services paradigms, the framework developed within the WeLive project enables the co-creation of urban apps. In this paper, we extend the description of the WeLive platform presented at , plus the preliminary results of the first pilot phase. The two-phase evaluation methodology designed and the evaluation results of first pilot sub-phase are also presented.

  9. Towards Citizen Co-Created Public Service Apps †

    Emaldi, Mikel; Aguilera, Unai; López-de-Ipiña, Diego; Pérez-Velasco, Jorge


    WeLive project’s main objective is about transforming the current e-government approach by providing a new paradigm based on a new open model oriented towards the design, production and deployment of public services and mobile apps based on the collaboration of different stakeholders. These stakeholders form the quadruple helix, i.e., citizens, private companies, research institutes and public administrations. Through the application of open innovation, open data and open services paradigms, the framework developed within the WeLive project enables the co-creation of urban apps. In this paper, we extend the description of the WeLive platform presented at , plus the preliminary results of the first pilot phase. The two-phase evaluation methodology designed and the evaluation results of first pilot sub-phase are also presented. PMID:28574460

  10. Activating the Forces of Public Service Motivation

    Pedersen, Mogens Jin


    Employees with higher public service motivation (PSM) are likely to perform better in public service jobs. However, research on how practitioners may capitalize on this knowledge is sparse. This article expands the understanding of how to activate employee PSM, which is understood as a human...... resource that is present in the work environment. Using a randomized survey experiment with 528 law students, this article shows how low-intensity treatments may activate PSM and how the effect of PSM activation efforts compares with efforts to activate another, less self-determined type of motivation...




    Full Text Available In the context of accelerated economic globalization and hyper global competition, companies must have a high degree of orientation in the market, to know and respond quickly to volatile markets. In this context, the public food field is one marked by significant changes having regard to needs and consumer behavior. Public food services are designed to meet first the basic needs which causes certain private actions and a particular mechanism for the training of behavior with significant impact on the way in which the companies of public food should develop services and certain ambient which to contribute to the proper customer service. Moreover, these companies have aspecial relationship with customers, having regard to the direct interaction between supplier and customer. This present project aimsto identify good practice in the field of public food service regarding the implementation of the philosophy orientation on the marketplace. To achieve this goal has been used as methodology the analysis of the primary results from previous research in the fields of both market direction, as well as in the hospitality areas, analysis which has had as main objective a stock-taking of the models developed for the hospitality industry and compiling influence factors with impact on the "good service" of the client, but also integration of orientation principles toward market within the framework of these models.

  12. Secure Electronic Cards in Public Services

    Cristian TOMA


    Full Text Available The paper presents the electronic wallet solution implemented within a GSM SIM technology for accessing public services. The solution is implemented in the medical field to provide information on the patient’s medical history and payment for private medical services. The security issue is a very important one as the patient’s history is confidential and the payment has to be safe.

  13. Enforcement Of Public Accountability In Public Service For ...

    This paper attempts to look at the relationship between public accountability and sustainable development in Nigeria's Civil Service. It traces and analyses the cumulative effect of poor accountability and the extent it has come to shape the present crisis of development in Nigeria. It explores formal control measures within a ...

  14. Role of the Public Health Service

    Moore, R T [Bureau of Radiological Health, RockviIle, MD (United States)


    The Public Health Service must assume the role of the overall Public Health Coordinator, seeking to afford the highest level of health protection both to the nearby population as well as to the more distant groups. Data will be given relative to the limited experience the PHS has had in the removal of populations from areas of suspected hazards. Problems inherent in the evacuation of civilians of all ages will be discussed. (author)

  15. Role of the Public Health Service

    Moore, R.T.


    The Public Health Service must assume the role of the overall Public Health Coordinator, seeking to afford the highest level of health protection both to the nearby population as well as to the more distant groups. Data will be given relative to the limited experience the PHS has had in the removal of populations from areas of suspected hazards. Problems inherent in the evacuation of civilians of all ages will be discussed. (author)

  16. Using public relations to market nursing service.

    Camuñas, C


    Planned, skillful use of public relations in marketing nursing services can facilitate achievement of the nursing organization's goals and objectives. The local community, news media, bankers, local politicians, government officials, and social action groups all can take an active or reactive interest in nursing's activities. Public relations can provide an effective approach for achieving optimal results within the political and economic constraints of the current marketplace.


    Novika Chandra Astuti


    Full Text Available Femtocell is the new technology that may offer competitive value to mobile service providers for increasing their market share, retain the consumers and lower the operational cost ini providing the better signal especially inside building (indoor. This study investigate the habit and attitude of mobile consumers int two specific areas in Bandung; Buah Batu Regency and Mitra Dago-Antapani, toward the use of femtocell value and services. This study also considers the marketing implication the success of femtocell deployment in the future

  18. Exploring perceptions and use of mobile services

    Constantiou, Ioanna; Damsgaard, Jan; Knutsen, Lars


    This paper reports results on the evolution of m-services' market in a Western European context. We investigate Danish users' perceptions on a set of attributes similar to those utilised in an empirical research conducted during 2001, in what we expect to constitute a more mature market for m-ser...

  19. Public Healthcare Services - Component of Tertiary Economy

    Mircea Bunaciu


    Full Text Available The field of public health care is a major social objective in all countries of the world. The public health care assistance reflects an effort organised to protect and promote the health of population, being achievable through political-legislative measures, programs and strategies addressed to the forums in the field of public health, as well as by establishing an organisational framework that would favour the provision of medical services requested by the population. The implementation of the objectives of health policy and strategy is done by the Ministry of Public Health as central authority in the field of public health, and local actions of public health are developed and implemented by the county authorities of public health. Public health authorities in the ascribed territory operate under the subordination of the public health authorities. Also, the county public health authorities coordinate locally the implementation of the activities arising from obligations assumed under the Treaty of Accession of Romania to the European Union and the plans for implementing the Community instruments relating to health.

  20. Generating Ideas for New Mobile TV Services:Accepting and Socializing Mobile Television

    Sørensen, Lene Tolstrup; Nicolajsen, Hanne Westh


    Mobile TV is still in its infancy in respect to identifying new services/content, which deploy the technology convergence of broadcasting, Internet and radio while satisfying the user with respect to interactivity, sociability and content, and at the same time fit the small screen of a mobile phone. This paper reports on a semi-field trial performed with a group of young, IT literate users provided with handheld devices and the possibility of watching mobile TV as a basis for creation of idea...

  1. Mobile audience interaction – explaining the adoption of new mobile service applications in socially enriched environments

    Faullant, Rita; Fuller, Johan; Matzler, Kurt


    be triggered by factors that have not been foreseen by traditional models of acceptance and diffusion. The technology acceptance model and the theory of planned behavior are the two main models discussed in the literature, both of which have been tested mainly in work or organizational contexts. Mobile...... this fact and report here on the results of an online study which investigates intentions regarding adoption of a new mobile service application, namely mobile voting. The study was carried out in an online cinema community. Possible moderating effects of involvement, cell phone skills, and consumers...

  2. Reinforcement Learning Based Web Service Compositions for Mobile Business

    Zhou, Juan; Chen, Shouming

    In this paper, we propose a new solution to Reactive Web Service Composition, via molding with Reinforcement Learning, and introducing modified (alterable) QoS variables into the model as elements in the Markov Decision Process tuple. Moreover, we give an example of Reactive-WSC-based mobile banking, to demonstrate the intrinsic capability of the solution in question of obtaining the optimized service composition, characterized by (alterable) target QoS variable sets with optimized values. Consequently, we come to the conclusion that the solution has decent potentials in boosting customer experiences and qualities of services in Web Services, and those in applications in the whole electronic commerce and business sector.

  3. Public Service in Age of Globalization

    Madalina Elena MIHAILESCU


    Full Text Available In democratic or democratizing systems government exists to fulfill functions such as maintaining security, providing public services and ensuring equal treatment under the law. So, there is no doubt that the public and private sectors are depending on each other to activate efficiently and to achieve their objectives, therefore the public sector should facilitate the effectiveness of the business sector. Sustainability itself cannot be achieved without good governance. In order to realize a good governance and administration public administration should be transparent and information should be handled as openly as the law allows. Also, public bodies should give people information and, if appropriate, advice that is clear, accurate, complete, relevant and timely and should create and maintain reliable and usable records as evidence of their activities.

  4. Mobile Network Data for Public-Health: Opportunities and Challenges

    Nuria eOliver


    Full Text Available The ubiquity of mobile phones worldwide is generating an unprecedented amount of human behavioral data both at an individual and aggregated levels. The study of this data as a rich source of information about human behavior emerged almost a decade ago. Since then it has grown into a fertile area of research named computational social sciences with a wide variety of applications in different fields such as social networks, urban and transport planning, economic development, emergency relief and, recently, public health. In this paper we briefly describe the state of the art on using mobile phone data for public health, and present the opportunities and challenges that this kind of data presents for public health.

  5. Mobile Network Data for Public Health: Opportunities and Challenges

    Oliver, Nuria; Matic, Aleksandar; Frias-Martinez, Enrique


    The ubiquity of mobile phones worldwide is generating an unprecedented amount of human behavioral data both at an individual and aggregated levels. The study of this data as a rich source of information about human behavior emerged almost a decade ago. Since then, it has grown into a fertile area of research named computational social sciences with a wide variety of applications in different fields such as social networks, urban and transport planning, economic development, emergency relief, and, recently, public health. In this paper, we briefly describe the state of the art on using mobile phone data for public health, and present the opportunities and challenges that this kind of data presents for public health. PMID:26301211

  6. Public Service Broadcasters and User Profiles

    Sørensen, Jannick Kirk


    as ‘recommender services’, and embedded in the overarching concept of ‘Customer Relation Management’ (CRM). On the other hand it is often stressed that it is the duty of PSB to serve the whole society, not only a few ‘star customers’ – as expressed in PSB remits and in so called ‘public service contracts...

  7. Prosocial Behavior and Public Service Motivation

    Esteve, Marc; Urbig, Diemo; van Witteloostuijn, Arjen; Boyne, George


    Although research on public service motivation (PSM) is vast, there is little evidence regarding the effects of PSM on observable behavior. This article contributes to the understanding of the behavioral implications of PSM by investigating whether PSM is associated with prosocial behavior.

  8. Prosocial behavior and public service motivation

    Esteve, M.; Urbig, D.; van Witteloostuijn, Arjen; Boyne, George

    Although research on public service motivation (PSM) is vast, there is little evidence regarding the effects of PSM on observable behavior. This article contributes to our understanding of the behavioral implications of PSM by investigating whether PSM is associated with prosocial behavior.

  9. Message Effects of Public Service Advertising.

    Lynn, Jerry R.

    Public service advertisements, disseminated via the mass media, have been credited with "positive attitudinal effects" in past research, but only certain kinds of such advertisements are really effective. Of the types of appeals used in television commercials--informative, emotional, "establishment" (or status quo), and…

  10. Governance and innovation in public sector services

    Scupola, Ada; Zanfei, Antonello


    Based on a longitudinal case study of ICT adoption and e-services development in a Danish library, we examine how governance modes affect technical and organizational change in the public sector. We contribute to extant literature on the links between governance and innovation by highlighting three...

  11. The Funding of Public Service Media

    Lowe, Gregory F.; Berg, Christian E.


    This article provides an overview of the financial situation for public service broadcasting in European Union member countries, situating concerns about the sector's economic value-for-money in a broader discourse about contention over socio-political values. The authors argue that debate about...

  12. Energy efficiency public service advertising campaign

    Gibson-Grant, Amanda [Advertising Council, New York, NY (United States)


    The Advertising Council (“the Ad Council”) and The United States Department of Energy (DOE) created and launched a national public service advertising campaign designed to promote energy efficiency. The objective of the Energy Efficiency campaign was to redefine how consumers approach energy efficiency by showing that saving energy can save homeowners money.

  13. Using Semantic Web Services for Context-Aware Mobile Applications

    Sheshagiri , Mithun; Sadeh , Norman; Gandon , Fabien


    International audience; One way of overcoming the challenges associated with mobile and pervasive computing environments involves providing users with higher levels of automation. This in turn requires capturing the context within which the user operates. In this paper, we describe ongoing research aimed leveraging Semantic Web Services in support of context awareness. This includes modeling sources of contextual information as web services that can be automatically discovered and accessed by...

  14. MobilED – a mobile tools and services platform for formal and informal learning

    Ford, M


    Full Text Available and language technologies (voice, text, images) are used via the mobile phone as tools in the learning process. The first 2 pilots focused on the use of low-cost mobile phones, which are readily available in the developing world. It consisted of the development...

  15. Apps and Mobile Support Services in Canadian Academic Medical Libraries

    Tess Grynoch


    Full Text Available Objective: To examine how Canadian academic medical libraries are supporting mobile apps, what apps are currently being provided by these libraries, and what types of promotion are being used. Methods: A survey of the library websites for the 17 medical schools in Canada was completed. For each library website surveyed, the medical apps listed on the website, any services mentioned through this medium, and any type of app promotion events were noted. When Facebook and Twitter accounts were evident, the tweets were searched and the past two years of Facebook posts scanned for mention of medical apps or mobile services/events. Results: All seventeen academic medical libraries had lists of mobile medical apps with a large range in the number of medical relevant apps (average=31, median= 23. A total of 275 different apps were noted and the apps covered a wide range of subjects. Five of the 14 Facebook accounts scanned had posts about medical apps in the past two years while 11 of the 15 Twitter accounts had tweets about medical apps. Social media was only one of the many promotional methods noted. Outside of the app lists and mobile resources guides, Canadian academic medical libraries are providing workshops, presentations, and drop-in sessions for mobile medical apps. Conclusion: While librarians cannot simply compare mobile services and resources between academic medical libraries without factoring in a number of other circumstances, librarians can learn from mobile resources strategies employed at other libraries, such as using research guides to increase medical app literacy.

  16. 41 CFR 101-5.307 - Public Health Service.


    ... 41 Public Contracts and Property Management 2 2010-07-01 2010-07-01 true Public Health Service... AND COMPLEXES 5.3-Federal Employee Health Services § 101-5.307 Public Health Service. (a) The only authorized contact point for assistance of and consultation with the Public Health Service is the Federal...

  17. Public services involved in the energy and telecomunication sector

    Salini, M. P.


    The aim of this work is the evolution of the energy and telecomunication public services. The article runs through the main stages in the public services' history and shows how open market rules may cause the future dissolution of public service notion. The conclusion wishes the hastening of public services privatisation and a Corporate Governance reform as a mean to pursue general interest [it

  18. Factors influencing the adoption of mobile gaming services

    Kleijnen, M.; Ruyter, de J.C.; Wetzels, M.G.M.; Mennecke, B.E.; Strader, T.J.


    The current chapter focuses the adoption process of mobile gaming. After providing a brief introduction to the topic of m-commerece and m-services, several relevant adaption factors are highlighted. These factors have been researched emperically, via conjoint study conducted in the Netherlands. The

  19. Mobihealth: Wireless mobile services and applications for healthcare

    Konstantas, D.; Jones, Valerie M.; Bults, Richard G.A.; Herzog, R.


    The MobiHealth IST project aims in the integration of existing and forthcoming technologies in developing and trial new mobile value-added services in the area of healthcare, based on 2.5 (GPRS) and 3G (UMTS) technologies. The target is to develope the means contributing to the reduction of costs in

  20. Mobile health service for HIV screening and care in resource ...

    particularly those living in remote areas, to reduce loss-to-follow-up, and to improve patient outcomes. With a reduction in HIV-related stigma and associated discrimination by using these services, the mobile strategy may assist decentralisation of programs devoted to HIV screening, anti-retroviral treatment and HIV care.

  1. The distribution of communication cost for a mobile service scenario

    Møller, Jesper; Yiu, Man Lung

    We consider the following mathematical model for a mobile service scenario. Consider a planar stationary Poisson process, with its points radially ordered with respect to the origin (the anchor); these points may correspond to locations of e.g. restaurants. A user, with a location different from...

  2. Innovation and adoption of mobile technology in public organizations: the IBGE case

    Amarolinda Iara da Costa Zanela Saccol


    Full Text Available The use of Mobile and Wireless Information Technologies (MWIT for provisioning public services by a government is a relatively recent phenomenon. This paper evaluates the results of MWIT adoption by IBGE (The Brazilian Institute of Geography and Statistics through a case study. In 2007, IBGE applied 82,000 mobile devices (PDAs for data gathering in a census operation in Brazil. A set of challenges for a large scale application of MWIT required intensive work involving innovative working practices and service goals. The case reveals a set of outputs of this process, such as time and cost reductions in service provision, improved information quality, staff training and increased organizational effectiveness and agility.


    Abu Amar Fauzi


    Full Text Available Penelitian ini memiliki dua tujuan utama. Tujuan pertama adalah untuk menguraikan dimensi kualitas layanan elektronik pada aplikasi mobile layanan transportasi online yaitu Go-Jek, Grab, dan Uber di Indonesia. Tujuan kedua adalah untuk menguji hubungan kualitas layanan elektronik dengan kepuasan konsumen dan niat membeli kembali. Pengumpulan data dari kuesioner online sebanyak 149 responden digunakan untuk meneliti model penelitian. Data responden tersebut kemudian dianalisis menggunakan (PLS-SEM. Hasil penelitian menunjukkan bahwa semua dimensi kualitas layanan elektronik yaitu kualitas informasi, desain aplikasi, metode pembayaran, dan keamanan dan privasi secara positif mempengaruhi kepuasan pelanggan. Sementara itu, kepuasan pelanggan secara signifikan berpengaruh langsung pada niat beli kembali. Selanjutnya, bagian terakhir akan mendiskusikan implikasi praktis dari hasil penelitian.

  4. Mobile Messaging Services-Based Personal Electrocardiogram Monitoring System

    Ashraf A. Tahat


    Full Text Available A mobile monitoring system utilizing Bluetooth and mobile messaging services (MMS/SMSs with low-cost hardware equipment is proposed. A proof of concept prototype has been developed and implemented to enable transmission of an Electrocardiogram (ECG signal and body temperature of a patient, which can be expanded to include other vital signs. Communication between a mobile smart-phone and the ECG and temperature acquisition apparatus is implemented using the popular personal area network standard specification Bluetooth. When utilizing MMS for transmission, the mobile phone plots the received ECG signal and displays the temperature using special application software running on the client mobile phone itself, where the plot can be captured and saved as an image before transmission. Alternatively, SMS can be selected as a transmission means, where in this scenario, dedicated application software is required at the receiving device. The experimental setup can be operated for monitoring from anywhere in the globe covered by a cellular network that offers data services.

  5. Mobile messaging services-based personal electrocardiogram monitoring system.

    Tahat, Ashraf A


    A mobile monitoring system utilizing Bluetooth and mobile messaging services (MMS/SMSs) with low-cost hardware equipment is proposed. A proof of concept prototype has been developed and implemented to enable transmission of an Electrocardiogram (ECG) signal and body temperature of a patient, which can be expanded to include other vital signs. Communication between a mobile smart-phone and the ECG and temperature acquisition apparatus is implemented using the popular personal area network standard specification Bluetooth. When utilizing MMS for transmission, the mobile phone plots the received ECG signal and displays the temperature using special application software running on the client mobile phone itself, where the plot can be captured and saved as an image before transmission. Alternatively, SMS can be selected as a transmission means, where in this scenario, dedicated application software is required at the receiving device. The experimental setup can be operated for monitoring from anywhere in the globe covered by a cellular network that offers data services.

  6. Mobile P2P Web Services Using SIP

    Guido Gehlen


    Full Text Available Telecommunication networks and the Internet are growing together. Peer-to-Peer (P2P services which are originally offered by network providers, like telephony and messaging, are provided through VoIP and Instant Messaging (IM by Internet service providers, too. The IP Multimedia Subsystem (IMS is the answer of the telecommunication industry to this trend and aims at providing Internet P2P and multimedia services controlled by the network operators. The IMS provides mobility and session management as well as message routing, security, and billing.

  7. MobilED: a mobile tools and services platform for formal and informal learning

    Ford, M


    Full Text Available technologies could be used for teaching and learning within and outside the school context. The applicability of mobile phones in an educational environment is examined, with a specific focus on the differences and similarities between the developing...

  8. Individual mobility promotes punishment in evolutionary public goods games.

    Cong, Rui; Zhao, Qianchuan; Li, Kun; Wang, Long


    In explaining the pressing issue in biology and social sciences how cooperation emerges in a population of self-interested individuals, researchers recently pay intensive attentions to the role altruistic punishment plays. However, as higher-order cooperators, survival of punishers is puzzling due to their extra cost in regulating norm violators. Previous works have highlighted the importance of individual mobility in promoting cooperation. Yet its effect on punishers remains to be explored. In this work we incorporate this feature into modeling the behavior of punishers, who are endowed with a choice between leaving current place or staying and punishing defectors. Results indicate that optimal mobility level of punishers is closely related to the cost of punishing. For considerably large cost, there exists medium tendency of migration which favors the survival of punishers. This holds for both the direct competition between punishers and defectors and the case where cooperators are involved, and can also be observed when various types of punishers with different mobility tendencies fight against defectors simultaneously. For cheap punishment, mobility does not provide with punishers more advantage even when they are initially rare. We hope our work provide more insight into understanding the role individual mobility plays in promoting public cooperation.

  9. Governance and innovation in public sector services

    Scupola, Ada; Zanfei, Antonello


    changes; (ii) user-driven innovations have significantly increased with the diffusion of ICTs and Web based public services; and (iii) complex innovations are facilitated by face-to-face meetings between public servants and users. Third, it is suggested that changes in governance modes affect the balance...... between the different actors involved, thus influencing the nature and intensity of innovation. Fourth and finally, it is argued that the transition towards a networked governance approach requires information policies which persist over time, and are designed to increase collaboration between different...

  10. Combating unethical publications with plagiarism detection services.

    Garner, H R


    About 3,000 new citations that are highly similar to citations in previously published manuscripts that appear each year in the biomedical literature (Medline) alone. This underscores the importance for the opportunity for editors and reviewers to have detection system to identify highly similar text in submitted manuscripts so that they can then review them for novelty. New software-based services, both commercial and free, provide this capability. The availability of such tools provides both a way to intercept suspect manuscripts and serve as a deterrent. Unfortunately, the capabilities of these services vary considerably, mainly as a consequence of the availability and completeness of the literature bases to which new queries are compared. Most of the commercial software has been designed for detection of plagiarism in high school and college papers; however, there is at least 1 fee-based service (CrossRef) and 1 free service (, which are designed to target the needs of the biomedical publication industry. Information on these various services, examples of the type of operability and output, and things that need to be considered by publishers, editors, and reviewers before selecting and using these services is provided. Copyright © 2011 Elsevier Inc. All rights reserved.

  11. Combating unethical publications with plagiarism detection services

    Garner, H.R.


    About 3,000 new citations that are highly similar to citations in previously published manuscripts that appear each year in the biomedical literature (Medline) alone. This underscores the importance for the opportunity for editors and reviewers to have detection system to identify highly similar text in submitted manuscripts so that they can then review them for novelty. New software-based services, both commercial and free, provide this capability. The availability of such tools provides both a way to intercept suspect manuscripts and serve as a deterrent. Unfortunately, the capabilities of these services vary considerably, mainly as a consequence of the availability and completeness of the literature bases to which new queries are compared. Most of the commercial software has been designed for detection of plagiarism in high school and college papers, however, there is at least one fee-based service (CrossRef) and one free service ( which are designed to target the needs of the biomedical publication industry. Information on these various services, examples of the type of operability and output, and things that need to be considered by publishers, editors and reviewers before selecting and using these services is provided. PMID:21194644

  12. Customer satisfaction of mobile telecommunication networks in Ghana: service delivery perspective

    A.R. ABDUL-AZIZ; Bashiru I.I. SAEED; Ayogyam ALEXANDER


    Organizations, both private and public, in today’s dynamic marketplaces are increasingly leaving antiquated marketing philosophies and strategies to the adoption of more customer driven initiatives that seek to understand, attract, retain and build intimate long term relationship with profitable customers. This article analyzed customer satisfaction with the service delivery of mobile telecommunication networks in Ghana using a binary logistic regression model. Primary data was collected thro...

  13. AllAboard: Visual Exploration of Cellphone Mobility Data to Optimise Public Transport.

    Di Lorenzo, G; Sbodio, M; Calabrese, F; Berlingerio, M; Pinelli, F; Nair, R


    The deep penetration of mobile phones offers cities the ability to opportunistically monitor citizens' mobility and use data-driven insights to better plan and manage services. With large scale data on mobility patterns, operators can move away from the costly, mostly survey based, transportation planning processes, to a more data-centric view, that places the instrumented user at the center of development. In this framework, using mobile phone data to perform transit analysis and optimization represents a new frontier with significant societal impact, especially in developing countries. In this paper we present AllAboard, an intelligent tool that analyses cellphone data to help city authorities in visually exploring urban mobility and optimizing public transport. This is performed within a self contained tool, as opposed to the current solutions which rely on a combination of several distinct tools for analysis, reporting, optimisation and planning. An interactive user interface allows transit operators to visually explore the travel demand in both space and time, correlate it with the transit network, and evaluate the quality of service that a transit network provides to the citizens at very fine grain. Operators can visually test scenarios for transit network improvements, and compare the expected impact on the travellers' experience. The system has been tested using real telecommunication data for the city of Abidjan, Ivory Coast, and evaluated from a data mining, optimisation and user prospective.

  14. Estimation of the demand for public services communications. [market research and economic analysis for a communications satellite system


    Market analyses and economic studies are presented to support NASA planning for a communications satellite system to provide public services in health, education, mobile communications, data transfer, and teleconferencing.

  15. Work engagement in the public service context

    Noesgaard, Mette Strange; Hansen, Jesper Rosenberg


    Work engagement has increasingly captured the attention of researchers and practitioners due to its positive impact on employee level outcomes and overall organizational performance (e.g. Bakker and Bal, 2010, Hallberg and Schaufeli, 2006). Therefore, several studies have been conducted in variou...... investigates the role of public service motivation (PSM) in relation to engagement and how it may be used to enhance engagement in a challenging public context characterized by high levels of emotional labor, control and increasing demands for efficiency....... contexts although the vast majority focus on private organizations. Yet there are limitations in the understanding of work engagement in public sector context (Lavigna, 2011) and in particular knowledge of how PSM influence work engagement (Bakker, 2015). To address this gap, this qualitative study...

  16. Public Services 2.0: The Impact of Social Computing on Public Services

    Huijboom, Noor; Broek, Tijs Van Den; Frissen, Valerie; Kool, Linda; Kotterink, Bas; Nielsen, Morten Meyerhoff; Millard, Jeremy


    The report gives an overview of the main trends of Social Computing, in the wider context of an evolving public sector, and in relation to relevant government trends and normative policy visions within and across EU Member States on future public services. It then provides an exhaustive literature

  17. MicroMAIS : executing and orchestrating Web services on constrained mobile devices

    Plebani, P.; Cappiello, C.; Comuzzi, M.; Pernici, B.; Yadav, S.


    Mobile devices with their more and more powerful resources allow the development of mobile information systems in which services are not only provided by traditional systems but also autonomously executed and controlled in the mobile devices themselves. Services distributed on autonomous mobile

  18. 34 CFR 685.219 - Public Service Loan Forgiveness Program.


    ... duty for training or attendance at a service school. For civilians, “Military service” means service on... Revenue Code; (4) A Tribal college or university; or (5) A private organization that— (i) Provides the following public services: Emergency management, military service, public safety, law enforcement, public...

  19. The dynamics of entrepreneurship in ICT: case of mobile phones downstream services in Kenya

    R.N. Kanothi (Raphael)


    textabstractThe research paper explores the extent to which mobile phones downstream services, defined here as those provided using the existing connectivity, are generating opportunities for entrepreneurship development in Kenya. After identifying the services of mobile payphones, money transfer

  20. Is mobile teleconsulting equivalent to hospital-based telestroke services?

    Audebert, Heinrich J; Boy, Sandra; Jankovits, Ralf; Pilz, Philipp; Klucken, Jochen; Fehm, Nando P; Schenkel, Johannes


    Telemedicine is increasingly used to provide acute stroke expertise for hospitals without full-time neurological services. Teleconsulting through mobile laptop computers may offer more flexibility compared with hospital-based services, but concerns about quality and technical reliability remain. We conducted a controlled trial, allocating hospital-based or mobile teleconsulting in a shift-by-shift sequence and evaluating technical parameters, acceptability, and impact on immediate clinical decisions. Both types of telemedicine workstations were equipped with DICOM (Digital-Imaging-and-Communications-in-Medicine) viewer and videoconference software. The laptop connected by asymmetrical broadband UMTS (Universal-Mobile-Telecommunication-Systems) technology with a one-way spoke-to-hub video transmission, whereas the hospital-based device used landline symmetrical telecommunication, including a 2-way videoconference. One hundred twenty-seven hospital-based and 96 mobile teleconsultations were conducted within 2 months without any technical breakdown. The rates per allocated time were similar with 3.8 and 4.0 per day. No significant differences were found for durations of videoconference (mean: 11+/-3 versus 10+/-3 minutes, P=0.07), DICOM download (3+/-3 versus 4+/-3 minutes, P=0.19), and total duration of teleconsultations (44+/-19 versus 45+/-21 minutes, P=0.98). Technical quality of mobile teleconsultations was rated worse on both sides, but this did not affect the ability to make remote clinical decisions like initiating thrombolysis (17% versus 13% of all, P=0.32). Teleconsultation using a laptop workstation and broadband mobile telecommunication was technically stable and allowed remote clinical decision-making. There remain disadvantages regarding videoconference quality on the hub side and lack of video transmission to the spoke side.

  1. An M-Learning Content Recommendation Service by Exploiting Mobile Social Interactions

    Chao, Han-Chieh; Lai, Chin-Feng; Chen, Shih-Yeh; Huang, Yueh-Min


    With the rapid development of the Internet and the popularization of mobile devices, participating in a mobile community becomes a part of daily life. This study aims the influence impact of social interactions on mobile learning communities. With m-learning content recommendation services developed from mobile devices and mobile network…

  2. Automobile Accidents Attended by Mobile Emergency Care Service

    Ana Virgínia Gomes Barros


    Full Text Available Background: Automobile accidents are increasing every day and are becoming a serious public health problem due to the high morbidity and mortality rate. The goal of the current study was to characterise the traffic accidents attended by the Mobile Emergency Care Service (MECS in Ibiara, PB. Methods: This exploratory, descriptive, documentary study adopted a quantitative approach and analysis of data. The population consisted of all victims of traffic accidents attended by MECS in the city of Ibiara, PB, from June 2015 to June 2016. The following variables were studied: age, gender, time and day of the week the accident occurred, nature of the incident, substance ingested by the victim, wearing personal protective equipment (PPE or not, the anatomical lesions on the victim and the body regions hit during the accident. Results: The sample consisted of 49 accident victims, and the majority (81.6% were male, predominately 30 to 59 years. Events occurring at night (63.3% and during the week (65.3% predominated. The most frequent type of accident was motorcycle fall (71.4%, with almost half having consumed alcohol (46.9% and most not wearing PPE (77.6%. The regions of the body most affected were the lower limbs (67.3% and upper limbs (53.1%. Conclusion: The main factor/cause of these accidents was due to imprudence and violation of traffic laws, highlighting the need to invest in traffic education policies, to direct campaigns for the prevention of traffic accidents, as well as expand the surveillance of traffic laws by authorities.

  3. What is 5G? Emerging 5G Mobile Services and Network Requirements

    Heejung Yu; Howon Lee; Hongbeom Jeon


    In this paper, emerging 5G mobile services are investigated and categorized from the perspective of not service providers, but end-users. The development of 5G mobile services is based on an intensive analysis of the global trends in mobile services. Additionally, several indispensable service requirements, essential for realizing service scenarios presented, are described. To illustrate the changes in societies and in daily life in the 5G era, five megatrends, including the explosion of mobi...

  4. Strategic Interactions in Mobile Services of The Malaysian Telecommunication Industry

    Chen, Khar Ye


    The mobile telecommunication landscape in Malaysia has gone through some rapid changes in recent years due to the infusion of new technologies and industry deregulation, forcing local players to change the rules of the game. Although only two service providers were currently allowed to operate 3G licenses followed with the consolidation of five players into three in the industry, the conditions did not seem to result in higher entry barrier. The reason is because MCMC has allowed a new group ...

  5. Climate Services to Improve Public Health

    Jancloes, Michel; Thomson, Madeleine; Costa, María Máñez; Hewitt, Chris; Corvalan, Carlos; Dinku, Tufa; Lowe, Rachel; Hayden, Mary


    A high level expert panel discussed how climate and health services could best collaborate to improve public health. This was on the agenda of the recent Third International Climate Services Conference, held in Montego Bay, Jamaica, 4–6 December 2013. Issues and challenges concerning a demand led approach to serve the health sector needs, were identified and analysed. Important recommendations emerged to ensure that innovative collaboration between climate and health services assist decision-making processes and the management of climate-sensitive health risk. Key recommendations included: a move from risk assessment towards risk management; the engagement of the public health community with both the climate sector and development sectors, whose decisions impact on health, particularly the most vulnerable; to increase operational research on the use of policy-relevant climate information to manage climate- sensitive health risks; and to develop in-country capacities to improve local knowledge (including collection of epidemiological, climate and socio-economic data), along with institutional interaction with policy makers. PMID:24776719

  6. 76 FR 75523 - Vessel Monitoring Systems; Approved Mobile Transmitting Units and Communications Service...


    ... Monitoring Systems; Approved Mobile Transmitting Units and Communications Service Providers for Use in... relevant features of the enhanced mobile transmitting unit (E-MTU) VMS and communications service providers... with the Orbcomm mobile communications provider service. Skymate can be reached at 866-SKYMATE and...

  7. Modeling Consumer Adoption and Usage of Value-Added Mobile Services

    R. Prins (Remco)


    textabstractIn recent years, the mobile telecommunications market has been very dynamic in terms of innovations. Mobile service providers continuously invest in new technologies and introduce many new mobile services for consumers, such as MMS and web services. However, adoption rates are often not

  8. Light mobility applications towards public education and research

    Ceviz, Y.; Eroglu, M.; Akfidan, T.; Altinel, S.; Yazici, M.S. [UNIDO-ICHET - International Centre for Hydrogen Energy Technologies, Istanbul (Turkey)


    International Center for Hydrogen Energy Technologies (ICHET) has been implementing measures to demonstrate potential benefits of the ''hydrogen and fuel cell systems'' in developing countries. As part of applied R and D activities, various prototype vehicles (a small tri-wheel scooter, a four-passenger cart integrated with a 2 kW fuel cell, a mobile caravan with wind, solar and fuel cell power and a forklift with the necessary fuelling options and controls) were demonstrated utilizing hydrogen as fuel. Performance analysis, sizing of the various system components and modeling will be carried out as part of applied R and D program. A long-term objective of the projects is to push for use of fuel cell powered light mobile vehicles in public places and encourage local industry to manufacturer similar vehicles and explore market potential for such use. As a benefit of this activity, public awareness on applications of renewable and fuel cell technologies will increase and viability of such systems will be demonstrated to change public perception. (orig.)

  9. Context-Aware Middleware Support for the Nomadic Mobile Services on Multi-homed Handheld Mobile Devices

    Pawar, Pravin; van Beijnum, Bert-Jan; Peddemors, Arjan; van Halteren, Aart


    Nowadays, a variety ofhandheld mobile devices are capable of connecting to the Internet using multiple network interfaces. This is referred to as multi-homing. In addition to this, enriched computation resources allow them to host nomadic mobile services and provide these services to the clients

  10. Toward Mobile Web 2.0-based business methods: Collaborative QoS-information sharing for mobile service users

    Wac, K.E.; Bults, Richard G.A.; van Beijnum, Bernhard J.F.; Chen, Hong; Konstantas, D.; Head, M.; Li, Eldon


    Mobile service providers (MoSPs) emerge, driven by the ubiquitous availability of mobile devices and wireless communication infrastructures. MoSPs’ customers satisfaction and consequently their revenues, largely depend on the quality of service (QoS) provided by wireless network providers (WNPs)

  11. Protecting Dynamic Mobile Agent against Denial of Service Attacks

    Aggarwal, Mayank; Nipur, Pallavi


    Mobile Agents are softwares migrating from one node to another to fulfill the task of its owner. The introduction of mobile agents has reduced network latency, network traffic a lot but at the same time it has increased the vulnerability for attacks by malicious hosts. One such attack is `Denial of Service', once the agent is launched it is free to roam without any control of its owner, this on one hand decreases the cost of agent—owner interaction and on the other hand increases the chances of `Denial Of Service'. In Denial Of Service attack the malicious host may deny resources required by the agent and kill the agent, thus the result computed so far is lost and this may happen every time the agent visits any malicious host. In this paper we continued the work done in [10] in which the authors proposed techniques by which owner can detect the malicious host for `Denial Of Service' but they did not covered technique for dynamic routes i.e. where the host or agent initiate migrations to hosts which were not contained in the route composed by the owner. We introduced an algorithm and a model which can be useful for the above purpose.

  12. Automation of steam generator services at public service electric & gas

    Cruickshank, H.; Wray, J.; Scull, D. [Public Service Electric & Gas, Hancock`s Bridge, NJ (United States)


    Public Service Electric & Gas takes an aggressive approach to pursuing new exposure reduction techniques. Evaluation of historic outage exposure shows that over the last eight refueling outages, primary steam generator work has averaged sixty-six (66) person-rem, or, approximately tewenty-five percent (25%) of the general outage exposure at Salem Station. This maintenance evolution represents the largest percentage of exposure for any single activity. Because of this, primary steam generator work represents an excellent opportunity for the development of significant exposure reduction techniques. A study of primary steam generator maintenance activities demonstrated that seventy-five percent (75%) of radiation exposure was due to work activities of the primary steam generator platform, and that development of automated methods for performing these activities was worth pursuing. Existing robotics systems were examined and it was found that a new approach would have to be developed. This resulted in a joint research and development project between Westinghouse and Public Service Electric & Gas to develop an automated system of accomplishing the Health Physics functions on the primary steam generator platform. R.O.M.M.R.S. (Remotely Operated Managed Maintenance Robotics System) was the result of this venture.




    Full Text Available This paper aims to develop a pleading for the transfer of best practices to improving the operational activity in the Romanian public institutions. The practice of implementation demonstrates that the perception of many executives in the Romanian private enterprises regarding the set of tools to improve processes and assimilation of lean philosophy is not a very favorable and encouraging one. It can be said that only some large enterprises had successfully introduced in their daily practice and organization the improvement principles, the operational optimization and the elimination of waste sources. In the SMEs, and especially in the services the experiences are isolated, but they have demonstrated the usefulness (the frequency of saving goals indicate, indeed, the need for proliferation of continuous improvement principles. Regarding the public organizations, the implementation of the new management system of designing and operating the current practices is pretty unknown, accepted at declarative level, but becomes, when is planned and implemented rather a burden on managers who should take on this challenge. Both in public management and private management, today the focus is on people and relationships (processes and projects, starting of course with the work organization. The good practices successfully proved in the private management in the recent decades are transferred today to public institutions; and the Romanian public organizations tend to adapt, also in terms of processes optimization. The study aims to analyze the functioning of the hypothetical management system of processes improvements, respectively the applying of lean tools and principles within the public Romanian institution. They are treated some dysfunctions observed within the process of understanding the utility aspects and throughout the assuming of operational improvement goals within these organizations. The qualitative observations, the critical interpretations and

  14. Mobile incineration services at Commonwealth Edison's nuclear stations

    Smith, K.R.


    As the costs for low-level waste disposal escalate, and as the January 1, 1986 date draws nearer, utilities throughout the United States are formulating and implementing plans to reduce the volumes of the low-level radioactive waste being generated at their nuclear power stations. Techniques being used to accomplish this goal range from sorting of dry active waste to complete volume reduction systems, like the Aerojet VR Systems being installed at Commonwealth Edison's Byron and Braidwood Stations. In between these extremes are partial solutions to the problem, including compaction, shredding and compaction, super-compaction, resin dewatering, liquid drying, and now, mobile incineration. In June, 1983, Commonwealth Edison Company (CECO) of Chicago, Illinois, contracted Aerojet Energy Conversion Company (AECC) of Sacramento, California, to supply mobile VR services to the Dresden, La Salle, Quad Cities, and Zion Nuclear Stations. Per the contract, AECC is responsible for the design, fabrication, delivery, operation, and maintenance of a Mobile Volume Reduction System (MVRS) capable of processing combustible dry active waste and contaminated oil generated at these Com-Ed facilities. Initial commercial operation of the MVRS is planned for the Dresden Nuclear Power Station in May, 1985. This paper is intended to summarize some of the key elements resulting from the design, fabrication, and testing of the MVRS. In addition, it is intended to identify the tasks a potential user of the MVRS service must complete in order to receive permission from the Nuclear Regulatory Commission to operate the MVRS at their site

  15. [Public health services between "new public health" and "new public management"].

    Oppen, M


    Today, a substantial reorientation of the Public Health services in the Federal Republic of Germany is broadly seen necessary. Patterns of functional and organisational restructuring of Public Health services on the regional and the communal level are closely linked with concepts of prevention and health promotion. Hence, a number of agencies have already adopted new tasks and functions like comprehensive and transorganizational planning, coordination and evaluation as well as the establishment of new reporting systems. Presently, the transformation process from the bureaucratic mode of administering matters of health to a new Public Health orientation receives new impacts from the international "New Public Management" movement. Comparatively late, with the beginning of the 1990s, a growing number of German municipalities has introduced new concepts of administration. Local government administrations, of which the Public Health services are a part, follow the model of modern service organizations producing services in a more efficient, professionalized and consumer-oriented way. Specific elements of economising modernisation programmes like re-distribution of tasks, de-centralisation, extension of managerial capacities, setting of stimulating working conditions that provide employees with greater independence of action as well as career opportunities, are at the same time prerequisites for innovative strategies of health protection and coordination policies of Public Health services.

  16. 38 CFR 3.753 - Public Health Service.


    ... 38 Pensions, Bonuses, and Veterans' Relief 1 2010-07-01 2010-07-01 false Public Health Service. 3... Pension, Compensation, and Dependency and Indemnity Compensation Retirement § 3.753 Public Health Service... of the Public Health Service, who was receiving disability compensation on December 31, 1956, as...

  17. 19 CFR 4.70 - Public Health Service requirements.


    ... 19 Customs Duties 1 2010-04-01 2010-04-01 false Public Health Service requirements. 4.70 Section 4... THE TREASURY VESSELS IN FOREIGN AND DOMESTIC TRADES Foreign Clearances § 4.70 Public Health Service... Public Health Service. [T.D. 00-4, 65 FR 2874, Jan. 19, 2000] ...

  18. Conceptions of mobile emergency service health professionals concerning psychiatric emergency

    Diego Bonfada


    Full Text Available Under the Brazilian Psychiatric Reformation, assistance to psychological seizures represents a challenge for the emergency services. Therefore, the objective of this paper is the analysis of the conceptions of health professionals who work at the Mobile Emergency Service in Natal on psychiatric emergency care. This paper is, then, a qualitative study that used interviews as tools for collecting information. By using thematic analysis, the speeches were grouped into three categories: the stigma on patients and the professionals' fear of services interventions in psychiatric emergencies; having psychiatric emergencies regarded as harmful to patients and others' security; psychiatric emergencies being taken as patients' aggressiveness or severe depression. The data collected indicate that the interviewed professionals' ideas are supported by elements associated with the ideology that insanity implies social segregation and dangerousness. Thus, the survey prompted reflection on relevant issues to the process of psychiatric reformation implementation.

  19. Mobile Manufacturer or Service provider? An Empirical Study on Consumers’ Adoption Intention

    Feng Hu; Xiaoyi Du; Yong Liu


    As mobile manufacturers today seek to attract consumers by increasingly integrating mobile services into their products, little research is available regarding whether and to what degree this new feature of mobile phone would motivate consumers’ purchase intention.Concerning m-learning, this study investigates the relationship among users’ intentions to adopt mobile service, service-enabled-phone as well as intention to pay for the new phone functionality. Based on 209 useful responses, this ...

  20. MicroMAIS: executing and orchestrating Web services on constrained mobile devices

    Plebani, Pierluigi; Cappiello, Cinzia; Comuzzi, Marco; Pernici, Barbara; Yadav, Sandeep


    Mobile devices with their more and more powerful resources allow the development of mobile information systems in which services are not only provided by traditional systems but also autonomously executed and controlled in the mobile devices themselves. Services distributed on autonomous mobile devices allow both the development of cooperative applications without a back-end infrastructure and the development of applications blending distributed and centralized services. In this paper, we pro...

  1. Insights into the Development of the Market of Mobile Marketing Services in Romania

    Carmen Balan


    Full Text Available The article aims to explore the present evolution stage of the mobile marketing service market in Romania. Central part of the article is the exploratory research based on in-depth interviews with major specialists in mobile marketing services. The main objectives of the research were to study: the offering of mobile marketing agencies in Romania; most used mobile marketing instruments; market changes generated by the advent of smartphones; perception of competition among Romanian mobile marketing agencies. This exploratory approach is the first multi-faceted qualitative study of the supply side of the Romanian market of mobile marketing services which is presently at the border between emergence and growth.

  2. Public transport users' preferences and willingness to pay for a public transportation mobile APP in Madrid

    Velazquez Romera, G.; Monzon, A.


    Today, smart cities are presented as a solution to achieve a more sustainable urban development while increasing the quality of life of its citizens through the use of new technologies (Neirotti, 2013). Smart Mobility is based on innovative and sustainable ways to provide transport for the inhabitants of cities, enhancing the use of fuels or vehicle propulsion systems that respect the environment, supported by technological tools and a proactive behaviour of citizenship (Neirotti, 2013). In urban mobility, the purpose of the Smart Cities is to develop flexible systems for real-time information to support decision-making in the use and management of different transport modes, generating a positive impact, saving users time and improving efficiency and quality of service. In this context, several solution types are being introduced in the world’s cities. They enable the improvement of the abovementioned factors acting on the demand side resulting in more efficient journeys for individual travelers, and improved satisfaction with the service. (Skelley et Al., 2013) with a lower level of investment than that of infrastructure deployment or an increase in the level of service. One of the most extended solutions is the use of mobile apps for providing the user with contextualized -static and real time- transport information. The study is based on a survey carried out among users of public transport in Madrid under the European OPTICITES project of the 7th Research Framework Programme. The survey contained items on their transportation habits, their level of skills and technological capabilities, and their main expectations about the possibility of using a new application, the main desired capabilities and willingness to pay for use. The study results show the preferences of users of public transport capacity, static, real-time search and in-app services for a multimodal real-time application and willingness to pay for this service, all analyzed by different Slicers


    Florentina Ratih Wulandari


    Full Text Available The development of information technology and public administration paradigms that emphasize services for the benefit of society has affected the strategic efforts of e-Gov in Indonesia. For that, there is a need to create qualified, competitive, effective and efficient of the public services. Indonesia’s E-Gov Policy has been applying principles of good governance and information technology to serve and interact with the community. Some local governments, including South Jakarta Municipality has been implementing e-Gov to optimize public service. e-Gov in South Jakarta Municipality is reflected on the implementation of a management information technology to improve services to the community by creating a web site, namely The information presented in South Jakarta Municipality website includes tourism, local regulations, and other information of Municipality of South Jakarta.

  4. Cross-Cultural Design of Mobile Mathematics Learning Service for South African Schools

    Walsh, Tanja; Vainio, Teija; Varsaluoma, Jari


    In the era of mobile devices and services, researchers in the educational domain have been interested in how to support learning with mobile technology in both local and global contexts. Recent human-computer interaction (HCI) research in the educational domain has particularly focused on how to develop mobile learning services and how to evaluate…

  5. Analysis of mobile pre-payment (pay in advance) and post-payment (pay later) services

    Molina-Castillo, Francisco Jose; Rodriguez-Guirao, Alicia; Lopez-Nicolas, Carolina; Bouwman, W.A.G.A.


    The diffusion of mobile payments (M-payments) is still in its early stages and further research is needed to understand what motivates or restricts people's behaviour when using mobile services. Based on a sample of Dutch mobile service users, this study analyses the antecedents of two types of

  6. Mobile Phone Applications in Academic Library Services: A Students' Feedback Survey

    Karim, Nor Shahriza Abdul; Darus, Siti Hawa; Hussin, Ramlah


    Purpose: This study seeks to explore the utilization of mobile phone services in the educational environment, explore the nature of mobile phone use among university students, and investigate the perception of university students on mobile phone uses in library and information services. Design/methodology/approach: The study used a review of…

  7. An Exploration of Pre-Service Teachers' Intention to Use Mobile Devices for Teaching

    Hur, Jung Won; Shen, Ying W.; Kale, Ugur; Cullen, Theresa A.


    Teachers in the US have been increasingly adopting mobile devices for teaching, but little research has examined how pre-service teachers perceive mobile device integration in classrooms. To address this issue, the study developed a research model that explained factors affecting pre-service teachers' intention to use mobile devices and the…




    Mar 9, 2012 ... Findings revealed that poor quality of bus stops, ... how to secure passengers life and properties in public transport system ..... Agbola, S. B. (1997), Architecture of fear: ... Odufuwa, B. (2010), Vulnerability and mobility stress ...

  9. Mobile bone densitometry service in rural South Australia

    Tucker, K.N.; Schultz, C.G.; Chatterton, B.E.


    Full text: Twenty per cent of South Australia's population live rurally, with limited access to modern medical services. The Mobile Bone Densitometry Unit was established to address this problem. The Unit began in 1994 with cooperation from private industry. In fostering the service, many issues were addressed, including choice of appropriate sites; selection of a liaison person at each site; towing of the Unit; transportation and accommodation of staff; education of local health professionals and community members; promotion of the service to the community: and timely reporting of results to referring doctors. The scanner is an Hologic ODR-1000+ densitometer, housed in a 5.9 1.8 metre, 2200 kg caravan. It is necessary to reduce vibration and motion during travel, control the internal environment, and have an electrically clean power supply. Addressing these parameters result in the critical value for quality control being 2500 patients, averaging 13 patients/working day. The mean age of the patients was 64 y (range 30-90 y), with 93 % of patients being >50 y. Results show a normally distributed Z score, suggesting that non-selected 'normal' population is being studied and the Hologic normal range matches that of the South Australian rural community. Local communities have utilised the service to full capacity resulting in future visits being extended. In conclusion, it is possible to provide a high quality, reliable bone densitometry service to rural communities

  10. Integrating cell phones and mobile technologies into public health practice: a social marketing perspective.

    Lefebvre, Craig


    Mobile communications are being used for many purposes, from instant messaging (IM), mobile or microblogging (Twitter), social networking sites (Facebook, MySpace), e-mail to basic voicemail. A brief background on cell phone and mobile technology use in public health is reviewed. The focus of the article is framing the use of mobile technologies in public health from a social marketer's perspective--using the 4 Ps marketing mix as a guide.

  11. 78 FR 10174 - Public Availability of General Services Administration FY 2012 Service Contract Inventory


    ... GENERAL SERVICES ADMINISTRATION [Notice-MV-2013-02; Docket No. 2013-0002; Sequence 3] Public Availability of General Services Administration FY 2012 Service Contract Inventory AGENCY: General Services Administration (GSA). ACTION: Notice of Public Availability of FY 2012 Service Contract Inventories. SUMMARY: In...

  12. Harnessing Vehicle Automation for Public Mobility -- An Overview of Ongoing Efforts

    Young, Stanley E.


    This presentation takes a look at the efforts to harness automated vehicle technology for public transport. The European CityMobil2 is the leading demonstration project in which automated shuttles were, or are planned to be, demonstrated in several cities and regions. The presentation provides a brief overview of the demonstrations at Oristano, Italy (July 2014), LaRochelle, France (Dec 2014), Lausanne, Switzerland (Apr 2015), Vantaa, Finland (July 2015), and Trikala, Greece (Sept 2015). In addition to technology exposition, the objectives included generating a legal framework for operation in each location and gaging the reaction of the public to unmanned shuttles, both of which were successfully achieved. Several such demonstrations are planned throughout the world, including efforts in North America in conjunction with the GoMentum Station in California. These early demonstration with low-speed automated shuttles provide a glimpse of the possible with a fully automated fleet of driverless vehicle providing a public transit service.

  13. In campus location finder using mobile application services

    Fai, Low Weng; Audah, Lukman


    Navigation services become very common in this era, the application include Google Map, Waze and etc. Although navigation application contains the main routing service in open area but not all of the buildings are recorded in the database. In this project, an application is made for the indoor and outdoor navigation in Universiti Tun Hussein Onn Malaysia (UTHM). It is used to help outsider and new incoming students by navigating them from their current location to destination using mobile application name "U Finder". Thunkable website has been used to build the application for outdoor and indoor navigation. Outdoor navigation is linked to the Google Map and indoor navigation is using the QR code for positioning and routing picture for navigation. The outdoor navigation can route user to the main faculties in UTHM and indoor navigation is only done for the G1 building in UTHM.

  14. Detection of microorganisms, endotoxins and aluminum in mobile dialysis services

    Priscila Rodrigues de Jesus


    Full Text Available Hemodialysis water and dialysates are fundamental in the treatment of kidney disease. During just one hemodialysis session, 120 liters of dialysate are consumed. Thus, it is essential that the parameters of chemical and microbiological quality of the fluids used in dialysis systems are carefully observed. In this study, water samples were collected at 12 hospitals in the state of Rio de Janeiro. The samples were obtained at three points of fluid reservoirs: pre-, post-osmosis and dialysis solution. After collection, colony forming units (CFU, total coliforms and Escherichia coli 100 mL-1 were quantified. Later, isolated colonies and endotoxin content were identified by biochemical assays. Data about total aluminum levels per sample (mg L-1 were also obtained. Samples of all mobile dialysis services and points of collection were contaminated above the levels set out by national laws, in particular by Pseudomonas aeruginosa. Endotoxin levels were also above the recommended by current legislation (> 0.25 EU mL-1. Only three samples contained detectable levels of aluminum, which were found to be above the recommended values for the corresponding resolution (0.01 mg L-1. Finally, there were no observable amounts of total coliforms and E. coli 100 mL-1 sample. The data from this study are an important step forward in the standardization and control of chemical/microbiological quality of mobile dialysis services.

  15. C#: Connecting a Mobile Application to Oracle Server via Web Services

    Daniela Ilea


    Full Text Available This article is focused on mobile development using Visual Studio 2005, web services and their connection to Oracle Server, willing to help programmers to realize simple and useful mobile applications.

  16. On innovation patterns and value-tensions in public services

    Fuglsang, Lars; Rønning, Rolf


    to the possibility of intertwined innovation patterns. Focusing public sector services, this paper agues that intertwined innovation patterns emerge within public services as a response to value-tensions. Values can be defined as measures for beneficial behaviour that guide innovation. Value-tensions in public...... services include tensions between the political, economic, communal, aesthetic and intellectual values. The contribution of the paper to service innovation research is the emphasis on the concept of intertwined innovation patterns, such as the intertwinement of science driven and task driven innovation....... Further, the paper contributes by pinpointing how varied values guide innovation in public services....

  17. Histories of Public Service Broadcasters on the Web

    This edited volume details multiple and dynamic histories of relations between public service broadcasters and the World Wide Web. What does it mean to be a national broadcaster in a global communications environment? What are the commercial and public service pressures that were brought to bear...... when public service broadcasters implemented web services? How did “one- to-many” broadcasters adapt to the “many-to-many” medium of the internet? The thematic or- ganisation of this collection addresses such major issues, while each chapter offers a particular historical account of relations between...... public service broadcasters and the World Wide Web....

  18. Public services between the citizen need and administration potential

    Grigorescu, Adriana


    This paper aims at the balance between the citizen and the public authorities with public services as an interface. Public services place themselves at the crossroads of many elements such as: needs of the citizen, social need, public will, public resources, private availability, and civic sense. Without claiming to have identified all factors that converge to defining / structuring the SP / GIS, the paper tried to highlight some of the most important. The social need is covered at the macro ...

  19. Scoping out the literature on mobile needle and syringe programs-review of service delivery and client characteristics, operation, utilization, referrals, and impact.

    Strike, Carol; Miskovic, Miroslav


    Needle and syringe program (NSP) service delivery models encompass fixed sites, mobile services, vending machines, pharmacies, peer NSPs, street outreach, and inter-organizational agreements to add NSP services to other programs. For programs seeking to implement or improve mobile services, access to a synthesis of the evidence related to mobile services is beneficial, but lacking. We used a scoping study method to search MEDLINE, PSYCHInfo, Embase, Scopus, and Sociological for relevant literature. We identified 39 relevant manuscripts published between 1975 and November 2017 after removing duplicates and non-relevant manuscripts from the 1313 identified by the search. Charting of the data showed that these publications reported findings related to the service delivery model characteristics, client characteristics, service utilization, specialized interventions offered on mobile NSPs, linking clients to other services, and impact on injection risk behaviors. Mobile NSPs are implemented in high-, medium-, and low-income countries; provide equipment distribution and many other harm reduction services; face limitations to service complement, confidentiality, and duration of interactions imposed by physical space; adapt to changes in locations and types of drug use; attract people who engage in high-risk/intensity injection behavior and who are often not reached by other service models; and may lead to reduced injection-related risks. It is not clear from the literature reviewed, what are, or if there are, a "core and essential" complement of services that mobile NSPs should offer. Decisions about service complement for mobile NSPs need to be made in relation to the context and also other available services. Reports of client visits to mobile NSP provide a picture of the volume and frequency of utilization but are difficult to compare given varied measures and reference periods. Mobile NSPs have an important role to play in improving HIV and HCV prevention efforts

  20. Beyond Civil Service: The Changing Face of Public Personnel Management.

    Klingner, Donald E.; Lynn, Dahlia Bradshaw


    Today, public services are often delivered by purchase-of-service agreements, privatization, franchising, vouchers, or other alternatives to civil service. Public personnel managers must now deal with broader policy issues, relationships with external organizations, and tighter focus on cost control, requiring new knowledge, skills, and abilities.…

  1. Rationalization in the Nigerian Public Service: Implications for Cross ...

    This study therefore assessed the effect of rationalization in the Nigerian Public Service using Cross River State Civil service as a case study. Data generated for the study were sourced from 308 public servants from selected ministries and parastatals in the Cross River State Civil Service using structured questionnaire.

  2. 78 FR 7427 - Council of the City of New Orleans; Mississippi Public Service Commission; Arkansas Public...


    ... DEPARTMENT OF ENERGY Federal Energy Regulatory Commission [Docket No. EL13-43-000] Council of the City of New Orleans; Mississippi Public Service Commission; Arkansas Public Service Commission; Notice..., the Council of the City of New Orleans, the Mississippi Public Service Commission and the Arkansas...

  3. Meeting the needs of tomorrow's public service: Guidelines for professional education in public administration

    Chapman, R. L.; Cleaveland, F. N.


    The educational programs for public administration were studied to develop guidelines for meeting the requirements of public service in the 1980's. The current state of education for public service is discussed along with a prospective view of the service over the next decade. Criteria for evaluating graduate programs are presented.

  4. The need for a dedicated public service helicopter design

    Morrison, R.


    The need to provide the necessary funding to research, design and contract the building of an advanced technology rotorcraft that will meet the mission demands of public service (fire, police, paramedics and rescue) operators is discussed. Noise and cost factors, the greatest objections on the part of many police and public adminstrators are addressed. The growth of helicopter utilization in public service is documented.

  5. Managing Projects with the Public, -bringing Partnering, Contracts and Financing together in Building Public Services

    Koch, Christian


    of opportunity shows that on the operational level the contractual, financial and skill basis for the project has to be mobilized, negotiated, partly stabilized and renegotiated. The participating actors thus have to develop a new set of skills in dealing with municipalities and managing operations in PPPs....... of projects have had trouble to develop. The paper views PPP as an interaction between an emergent governance frame and operational activities in the project. PPP is an element of a networked public sector and the paper takes a network and political process approach to the shaping of PPP in Denmark....... It is analysed how the governance frame for these type of projects constituted a window of opportunity in the late nineties for “sale and lease back” arrangements, combined with partnering and more traditional design-build contracts. A case of a municipality renewing its school services, exploiting this window...

  6. 47 CFR 80.333 - Stations in the maritime mobile-satellite service.


    ... SPECIAL RADIO SERVICES STATIONS IN THE MARITIME SERVICES Safety Watch Requirements and Procedures Distress, Alarm, Urgency and Safety Procedures § 80.333 Stations in the maritime mobile-satellite service. The... 47 Telecommunication 5 2010-10-01 2010-10-01 false Stations in the maritime mobile-satellite...

  7. Meaningful Learning with Mobile Devices: Pre-Service Class Teachers' Experiences of Mobile Learning in the Outdoors

    Kärki, Tomi; Keinänen, Heli; Tuominen, Anu; Hoikkala, Marianna; Matikainen, Eila; Maijala, Hanna


    The authors consider the use of mobile learning environment ActionTrack in teacher education. Pre-service class teachers' (N = 277) experiences of the mobile learning environment were measured with a 7-point Likert-scale questionnaire based on seven attributes of meaningful learning. Students' ratings for different attributes were analysed…

  8. Design guidelines for mobile information and entertainment services based on the Radio538 ringtunes i-mode service case study

    Kar, E. van de; Maitland, C.F.; Wehn de Montalvo, U.W.C.; Bouwman, H.


    The mobile telecommunications industry is undergoing rapid change, which is increasing the interdependency of firms in the sector. Mobile information and entertainment services will be delivered through inter-organizational networks of firms. This means the problems of service design must be

  9. The quality of mobile phone services provided by Romanian operators, from consumers` perspective

    Doru Alexandru Pleşea


    Full Text Available The mobile services are distinguished through their quality, either we speak about the way the client is approached and placed in the centre of the operator's actions, or about the services the client benefits in his capacity as a client. The Romanian mobile operators’ services have greatly evolved from their launch in 1997. Along these times, the mobile operators brought more value to these services, due to their need to meet the consumers' expectations with services of high quality and competitiveness. Usually the Romanian consumers place the price in the forefront of their service/mobile phone services acquisition, but an objective analyze of the quality of the mobile phone services has to take into account both technical aspects of the services and the interfacing services too. Therefore, this paper takes into account technical characteristics of the services such as national telephony coverage, data transmission services coverage, the signal quality, maximum speed of data transfer as well as related services such as distribution network, sales and support sales services, after-sales services, and range of available terminals. Based on mobile services comprehensive analysis made available to consumers by the major players on the Romanian market, this paper aims to highlight the main reasons of the consumers’ satisfaction and dissatisfaction.

  10. Urban Mobility and Polluting Emissions: Impacts on Public Welfare

    Romano Fistola


    Full Text Available This article introduces the problem of assessing urban effects of air pollution produced by road traffic and it is oriented to individualize the "critical" areas where it is necessary to intervene in order to optimize the security levels for public wellbeing. The research is targeted to assess the effects of pollutant emissions, particularly of PM10, on human health by testing methodology at three different territorial levels (regional, provincial, municipal. In this article we refer particularly to the city of Benevento and we propose to point out a methodology for identifying critical infrastructure where it is necessary to restrict vehicular traffic. The target of this study is the identification of urban ambit characterized by high levels of risk to public health arising from the mobility vehicle. Prerequisite is the consideration that the effects of pollutants are linked with urban morphology in particular the physical structure of the road network. In other word, within the city it is possible to identify "critical channels" where safety levels for human health are strongly compromise by their physical structure. The test has been referred to Benevento by using GIS to identify urban areas where high levels of risk due to pollutant emission concentrate. Gis has been projected to allow both the identification of “maximum risk areas” and the "critical channel" within the city.

  11. 77 FR 5253 - Public Availability of General Services Administration FY 2011 Service Contract Inventory


    ... GENERAL SERVICES ADMINISTRATION [Notice-MV-2012-01; Docket 2012-0002; Sequence 3] Public Availability of General Services Administration FY 2011 Service Contract Inventory AGENCY: Office of Acquisition Policy (MV); General Services Administration (GSA). ACTION: Notice of public availability of FY...

  12. Public policy alienation of public service workers : A conceptual framework

    L.G. Tummers (Lars); V.J.J.M. Bekkers (Victor); A.J. Steijn (Bram)


    textabstractNowadays, many public professionals face identification problems towards public policies they have to implement; that is, they experience policy alienation. This is troublesome, as for a proper implementation a minimal level of identification with the public policy is required. We use

  13. Investigating the Effects of Consumer Innovativeness, Service Quality and Service Switching Costs on Service Loyalty in the Mobile Phone Service Context

    Farzana Quoquab


    Full Text Available The objective of this study is to examine the effects of consumer innovativeness, service quality, service switching costs and service satisfaction on service loyalty among mobile phone service users. A cross sectional survey was employed which yielded 535 responses. Structural equation modelling using the AMOS version 2.0 was utilized to test study the hypotheses. Test results reveal that service satisfaction, service switching costs and service quality are the three antecedents that directly influence service loyalty. However, consumer innovativeness does not have any direct effect on service loyalty. Moreover, service satisfaction is found to be a partial mediator between ‘service quality’ and ‘service loyalty’. Findings from this study will develop insights to enable policy-makers, managers and marketers to better strategize and effectively implement loyalty programs and prevent their customers from switching. This will enhance value creation for both their users and for the industry.

  14. Influence of Public Relations and Reference Services on Academic ...

    ... infrastructure. Keywords: Academic Library, library services, Public relations, Reference Services ... books and journal articles for writing them and doing class assignment. ..... the present economic situation in the country is having adverse ...

  15. 78 FR 4157 - Notice of Proposed Information Collection for Public Comment: Survey of Manufactured (Mobile...


    ... Information Collection for Public Comment: Survey of Manufactured (Mobile) Home Placements AGENCY: Office of.... Chapter 35, as amended). I. Abstract The Survey of Manufactured (Mobile) Home Placements collects data on... affordability. Furthermore, the Survey of Manufactured (Mobile) Home Placements serves as the basis for HUD's...

  16. Rethinking the delivery of public services to citizens

    Seidle, F. Leslie


    ... Sector Reform and Service Delivery in the Antipodes New Zealand: Transforming the State Australia: a Concerted Program of Management Reform Conclusion Notes 75 Chapter Four The Canadian Federal Government and Service Delivery Issues Perceptions of Service from the Federal Government The Mulroney Government and Public Service 2000 Special Operati...

  17. A Platform for Mobile Service Provisioning Based on SOA-Integration

    Decker, Michael; Bulander, Rebecca

    A middleware platform designed for the provisioning of data services for mobile computers using wireless data communication (e.g. smartphones or PDAs) has to offer a variety of different features. Some of these features have to be provided by external parties, e.g. billing or content syndication. The integration of all these features while considering mobile-specific challenges is a demanding task. In the article at hand we thus describe a middleware platform for mobile services which follows the idea of a so called Enterprise Service Bus (ESB). We explain the concept of ESB and argue why an ESB is an appropriate fundament for a platform for mobile service provisioning.

  18. A strategy for building public service motivation research Internationally

    Kim, S.; Vandenabeele, W.V.


    As public service motivation research grows qualitatively and quantitatively, some scholars question its appropriateness for international applications. This essay sets out a strategy of convergence for international research and measurement approaches. Studies that assess commonalities in public

  19. An Adaptive Approach to Locating Mobile HIV Testing Services.

    Gonsalves, Gregg S; Crawford, Forrest W; Cleary, Paul D; Kaplan, Edward H; Paltiel, A David


    Public health agencies suggest targeting "hotspots" to identify individuals with undetected HIV infection. However, definitions of hotspots vary. Little is known about how best to target mobile HIV testing resources. We conducted a computer-based tournament to compare the yield of 4 algorithms for mobile HIV testing. Over 180 rounds of play, the algorithms selected 1 of 3 hypothetical zones, each with unknown prevalence of undiagnosed HIV, in which to conduct a fixed number of HIV tests. The algorithms were: 1) Thompson Sampling, an adaptive Bayesian search strategy; 2) Explore-then-Exploit, a strategy that initially draws comparable samples from all zones and then devotes all remaining rounds of play to HIV testing in whichever zone produced the highest observed yield; 3) Retrospection, a strategy using only base prevalence information; and; 4) Clairvoyance, a benchmarking strategy that employs perfect information about HIV prevalence in each zone. Over 250 tournament runs, Thompson Sampling outperformed Explore-then-Exploit 66% of the time, identifying 15% more cases. Thompson Sampling's superiority persisted in a variety of circumstances examined in the sensitivity analysis. Case detection rates using Thompson Sampling were, on average, within 90% of the benchmark established by Clairvoyance. Retrospection was consistently the poorest performer. We did not consider either selection bias (i.e., the correlation between infection status and the decision to obtain an HIV test) or the costs of relocation to another zone from one round of play to the next. Adaptive methods like Thompson Sampling for mobile HIV testing are practical and effective, and may have advantages over other commonly used strategies.

  20. Augmenting Space Technology Program Management with Secure Cloud & Mobile Services

    Hodson, Robert F.; Munk, Christopher; Helble, Adelle; Press, Martin T.; George, Cory; Johnson, David


    The National Aeronautics and Space Administration (NASA) Game Changing Development (GCD) program manages technology projects across all NASA centers and reports to NASA headquarters regularly on progress. Program stakeholders expect an up-to-date, accurate status and often have questions about the program's portfolio that requires a timely response. Historically, reporting, data collection, and analysis were done with manual processes that were inefficient and prone to error. To address these issues, GCD set out to develop a new business automation solution. In doing this, the program wanted to leverage the latest information technology platforms and decided to utilize traditional systems along with new cloud-based web services and gaming technology for a novel and interactive user environment. The team also set out to develop a mobile solution for anytime information access. This paper discusses a solution to these challenging goals and how the GCD team succeeded in developing and deploying such a system. The architecture and approach taken has proven to be effective and robust and can serve as a model for others looking to develop secure interactive mobile business solutions for government or enterprise business automation.

  1. Emergency mobile care service: trauma epidemiology in prehospital care

    Mateus Kist Ibiapino


    Full Text Available Objective: to characterize trauma victims assisted by the Mobile Emergency Care Service (SAMU 192 in the city of Ilhéus, Bahia, Brazil. Method: this is a descriptive and retrospective study in which 1,588 records of traumatic events were analyzed from the following variables: sex, age, day of the week, period of the day, trauma mechanism, topography and type of injuries, revised trauma score, type of mobile unit used, professional responsible for care, time to hospital care, procedures performed and deaths. Results: there was a predominance of male victims (69.5% and age between 18 and 37 (46.5%. Occurrences were concentrated at weekends (37.8% and in the evening (52.0%. It revealed traffic accidents (41.3% as the main mechanism of trauma, among which prevailed the involvement of motorcycles (73.0%. Regarding the topographic distribution of lesions, the majority affected the limbs (58.2%. The most adopted conducts in prehospital care were immobilization (26.3% and compression dressing (25.9%. The deaths accounted for 2.7% of the total sample. Conclusion: The population most affected by traumatic events in Ilhéus shown to be composed of young men involved in traffic accidents, mainly motorcyclists, during the weekends.

  2. Efficiency in health public services provision and market failure

    Carlos Arturo Meza Carvajalino


    Full Text Available This document studies the theoretical foundations, the different controversies regarding the health service and the conceptions adopted from the hypotheses related to the market efficiency in the provision of a public service and the consequent market failures. The author thinks that when the health public service was delegated to the market in Colombia they originated failures in the competition, externalities, preference goods and services, asymmetry and redistribution, among the most relevant ones.

  3. A sustainable business model for public service organizations?

    S.P. Osborne; Z. Radnor; I. Vidal; T. Kinder


    The current global economic recession presents significant challenges to public service organizations (PSOs) that deliver public services to local communities – irrespective of whether these organizations are situated in the public, private, or third sectors. Governments around the world have responded to this recession by a range of strategies intended to reduce public spending and generate growth. This is not the place to debate such strategies – this task has been undertaken...

  4. Contracts for joint provision of local public services

    Francisco José Villar Rojas


    Full Text Available This paper studies the way a Local authority can provide a public service of its competence jointly or cooperatively with other public authorities. Specifically, article 12.4 of Directive 2014/24 /EU, on «contracts for the joint provision of public services», is analyzed. Its basis and the conditions that must be fulfilled for its valid use are studied, as it is an exception to the rules on public works contracts. The conclusion is that European law supports and regulates a traditional way of managing local public services.

  5. ICT-Platform to Transform Car Dealerships to Regional Providers of Sustainable Mobility Services

    Benjamin Wagner vom Berg


    Full Text Available Aim/Purpose: The topic of this study is the ICT-enabled transformation of car dealerships to regional providers of sustainable mobility (e.g., car sharing. Background: Car dealerships offer specific conditions that enable a sustainable mobility offer, based on individual motorized transport like car sharing. This is especially useful in small towns or rural areas where people’s mobility is strongly dominated by private cars, and public transport coverage is limited. However, these new mobility services are combined services with the need of a deep integration of information systems, and these services are not yet related to car dealerships and customer acquisition has to be supported. Methodology: An empirical study with an inductive approach was chosen. The study consists of interviews with three focus groups of different stakeholders of car dealerships. Within the frame of the research project, “ReCaB – Regional Car-Balancing” a qualitative research approach was chosen. Within a design science approach the existing SusCRM architecture was adapted based on the elaborated requirements. Contribution: A software architecture is proposed, where Customer Relationship Management (CRM components to market new sustainable mobility offers are vital parts and existing information systems of car dealerships are integrated. Findings: The basic feasibility of the establishment and customer acceptance has been demonstrated, at least in the area of car sharing within ReCaB. The execution in the car sharing field has already started and a number of car dealerships are already bringing their own offers to market. Major findings for the SusCRM architecture have been elaborated in a design science approach in the national German research project “Showcase for electro mobility”. Recommendations for Practitioners: There is still no fully functional prototype developed for this specific use case and evaluated in the car dealership environment. An

  6. Conceptual Models of the Individual Public Service Provider

    Andersen, Lotte Bøgh; Pedersen, Lene Holm; Bhatti, Yosef

    are used to gain insight on the motivation of public service providers; namely principal-agent theory, self-determination theory and public service motivation theory. We situate the theoretical discussions in the context of public service providers being transferred to private organizations......Individual public service providers’ motivation can be conceptualized as either extrinsic, autonomous or prosocial, and the question is how we can best theoretically understand this complexity without losing too much coherence and parsimony. Drawing on Allison’s approach (1969), three perspectives...... theoretical – to develop a coherent model of individual public service providers – but the empirical illustration also contributes to our understanding of motivation in the context of public sector outsourcing....

  7. Protocols and guidelines for mobile chest radiography in Irish public hospitals

    Kelly, Amanda; Toomey, Rachel


    Background: The mobile chest radiograph is a highly variable examination, in both technique and setting. Protocols and guidelines are one method by which examinations can be standardised, and provide information when one is unsure how to proceed. This study was undertaken to investigate the existence of protocols and guidelines available for the mobile chest radiograph, to establish their nature and compare them under a variety of headings. Methodology: A postal survey was administered to the Radiography Service Managers in the public hospitals under the governance of the Health Service Executive (HSE) in Ireland. The survey contained questions regarding hospital demographics, contents of existing protocols or guidelines, and why a protocol or guideline was not in place, if this was the case. Results: The response rate to the survey was 62% (n = 24). Those that had a specific protocol in place amounted to 63% (n = 15), 71% (n = 17) had a specific guideline, and 63% (n = 15) had both. Twenty nine percent (n = 7) had no specific protocol/guideline in place. Scientific research (88%, n = 15) and radiographer experience (82%, n = 14) were the most common sources used to inform protocols and guidelines. Conclusions: There are protocols and guidelines available to radiographers for mobile chest radiography in the majority of public hospitals in Ireland. The nature of the protocols and guidelines generally coincides with the HSE guidance regarding what sources of information should be used and how often they should be updated

  8. Challenges of local public services management through public-private partnership

    Violeta TINCU


    Full Text Available Under the legislation currently in force in the Republic of Moldova, public administration shall not bear the exclusive “burden” of organizing and managing public services on its own. Such a responsibility could be delegated to subjects outside the system of public administration. Scholars in the field call it an “indirect or delegated management” of public services. Public-private partnership is a new manner of delegating public services management. International experience has proven that such a partnership can be beneficial for public administration, contributing to improvements in public services quality. The reason is obvious: the private sector is competitive and client/user-oriented. However, the public-private partnership, which are not sufficiently operated in the legislation in force, also involves serious risks for the public partners.

  9. A Demonstration of Mobility Prediction as a Service in Cloudified LTE Networks

    Zhao, Zhongliang; Karimzadeh Motallebi Azar, Morteza; Braun, Torsten; Pras, Aiko; van den Berg, Hans Leo


    Location prediction has attracted a significant amount of research effort. Being able to predict users’ movement benefits a wide range of communication systems, including location-based service/applications, mobile access control, mobile QoS provision, and resource management for mobile computation

  10. An Agent-Based Model for the Development of Intelligent Mobile Services

    Koch, F.L.


    The next generation of mobile services must invisible, convenient, and useful. It requires new techniques to design and develop mobile computing applications, based on user-centred, environment-aware, adaptive behaviour. I propose an alternative technology for the development of intelligent mobile

  11. Development and pilot evaluation of a clinic-based mHealth app referral service to support adult cancer survivors increase their participation in physical activity using publicly available mobile apps.

    Short, Camille E; Finlay, Amy; Sanders, Ilea; Maher, Carol


    Participation in regular physical activity holds key benefits for cancer survivors, yet few cancer survivors meet physical activity recommendations. This study aimed to develop and pilot test a mHealth app referral service aimed at assisting cancer survivors to increase their physical activity. In particular, the study sought to examine feasibility and acceptability of the service and determine preliminary efficacy for physical activity behaviour change. A systematic search identified potentially appropriate Apple (iOS) and Android mHealth apps. The apps were audited regarding the type of physical activity encouraged, evidence-based behavioural strategies and other characteristics, to help match apps to users' preferences and characteristics. A structured service was devised to deliver the apps and counselling, comprising two face-to-face appointments with a mid-week phone or email check-up. The mHealth app referral service was piloted using a pre-post design among 12 cancer survivors. Participants' feedback regarding the service's feasibility and acceptability was sought via purpose-designed questionnaire, and analysed using inductive thematic analysis and descriptive statistics. Change in physical activity was assessed using a valid and reliable self-report tool and analysed using paired t-tests. In line with recommendations for pilot studies, confidence intervals and effect sizes were reported to aid interpretation of clinical significance, with an alpha of 0.2 used to denote statistical significance. Of 374 mHealth apps identified during the systematic search, 54 progressed to the audit (iOS = 27, Android = 27). The apps consistently scored well for aesthetics, engagement and functionality, and inconsistently for gamification, social and behaviour change features. Ten participants completed the pilot evaluation and provided positive feedback regarding the service's acceptability and feasibility. On average, participants increased their moderate

  12. Minimizing the Power Consumption of Location-Based Services on Mobile Phones

    Kjærgaard, Mikkel Baun


    Location-based services have to pay careful attention to their power consumption in order not to drain the batteries of mobile phones. It is not a simple task to build low power location-based services that can run for hours because such services make heavy use of many power consuming features...... of mobile phones. In this article we discuss the power consumption of location-based services and mobile phone features, survey methods for how to minimize power consumption and summarize a number of design considerations for location-based service developers....

  13. Towards Cyber City: DKI Jakarta and Surabaya Provincial Government Digital Public Services

    Mia Angeline


    Full Text Available The goal of this research was to do a comparative study on the use of information technology in DKI Jakarta Provincial Government through website and Surabaya City Local Government through website. This research focused on public services and interactive use of communication media. Research method used was descriptive qualitative. Data were collected through a depth interview with and website administrators, observation of digital data, literature review, and through secondary data. Data analysis was done through a constant comparative technique. The results indicates that diffusion innovation theory is used by provincial government to give digital public services. It means that the government is seeking people to adopt the use of information technology in the interaction with the government. Local and Provincial Government provides a media center for public services, which the public can access information and provide input to the government. Some of the challenges show that society is not fully ready to change from conventional public services to digital public services received from the government. There is a massive need to educate society while also providing free mobile internet services. Other than that, there is also a gap in internal governmental human resources skill and competences. As a solution to some of these problems, both DKI Jakarta and Surabaya Provincial Government need to apply information technology to achieve e-government and cyber city. 

  14. Public views of different sources of health advice: pharmacists, social media and mobile health applications.

    Crilly, Philip; Jair, Sophia; Mahmood, Zahra; Moin Khan, Armineh; Munir, Aneesah; Osei-Bediako, Irene; Samir, Mustafa; Kayyali, Reem


    Investigating public perceptions of community pharmacists (CP) in public health and their use of social media (SM) and mobile health applications (MH apps) in that regard. Two surveys were created. One sought public perceptions of SM and the other of MH apps for health advice. Both included a section on perceptions of the role of CPs in public health. A convenience sampling strategy, based on proximity, was used.The study population was the public (n = 8 500 000) living in Greater London. The general public were recruited face-to-face in public spaces. A minimum sample (95% confidence interval/5% margin of error) of 385 was needed. Ethical approval was obtained from the university ethics committee. Responses were analysed in SPSS. About 820/1800 (45.6%) completed one/both surveys. Respondents seek health advice primarily from GPs, followed by digital mediums and then CPs. Under 35s use digital mediums more frequently (P = 0.039). Those who had used SM (41.7%) or MH apps (61.8%) for health information did not confirm its accuracy with a healthcare professional (HCP). Of those that did (MH apps = 39.2%; SM = 58.3%), the HCP disagreed with the information on MH apps and SM on 19.6% and 36.7% of occasions, respectively. Nevertheless, 64.5% stated that if a SM page was maintained by an HCP they would use it. The public are using digital mediums for health advice instead of speaking to an HCP. If CPs want to have an impact on public health they must start imbedding digital mediums into their services. © 2018 Royal Pharmaceutical Society.

  15. Unilateral liberalisation of services: a case study of the mobile phone sector in Bangladesh

    Yusuf, Mohammad Abu


    Unilateral liberalisation of trade in goods and services has been considered an important policy objective. Most trade in services liberalisation in the developing world has taken place unilaterally; but it is not common among Least Developed Countries (LDCs). Among LDCs Bangladesh is a forerunner in pursuing unilateral liberalisation of mobile telephone services. There is a dearth of empirical studies on Bangladesh’s unilateral liberalisation of mobile phone services and its impact on use...

  16. 29 CFR 4.120 - Contracts for public utility services.


    ... McNamara-O'Hara Service Contract Act Specific Exclusions § 4.120 Contracts for public utility services. The Act, in paragraph (5) of section 7, exempts from its provisions “any contract for public utility... regulation, are not exempt from the Act. Among the contracts included in the exemption would be those between...

  17. 75 FR 27348 - Public Health Services Act; Delegation of Authority


    ... DEPARTMENT OF HEALTH AND HUMAN SERVICES Centers for Disease Control and Prevention Public Health Services Act; Delegation of Authority Notice is hereby given that I have delegated to the Director, Office of Public Health Preparedness and Response (OPHPR), with authority to redelegate, the authority to...

  18. Public Service Loan Forgiveness. NASFAA Task Force Report

    National Association of Student Financial Aid Administrators, 2014


    The Public Service Loan Forgiveness (PSLF) program was established in 2007 to encourage student borrowers to work in the public sector. Qualifying borrowers may have their Direct Loans forgiven after 10 years of full-time service in an eligible job. Currently, qualifying employers include federal, state, or local government agencies and tax-exempt…

  19. Surveys of Online Information Service in Large Public Libraries.

    Woy, James B.


    Reports results of 1983 survey of 25 public libraries and 1981 survey of 11 public libraries, both of which focused on facets of online information services--user fees, databases, documentation, equipment, miscellaneous services, and subject areas searched. The 1983 questionnaire and seven sources are appended. (EJS)

  20. Public Service Motivation as a Predictor of Attraction to the Public Sector

    Carpenter, Jacqueline; Doverspike, Dennis; Miguel, Rosanna F.


    According to public service motivation theory, individuals with a strong public service orientation are attracted to government jobs. This proposition was investigated in three studies by measuring public sector motivation at a pre-entry level as an individual difference variable affecting perceptions of fit and organizational attraction. Results…

  1. Potential for the reduction of greenhouse gas emissions through the use of mobility services

    Grischkat, Sylvie; Hunecke, Marcel; Böhler, Susanne


    gas emissions per person and year was found to be 78 kg in an optimistic scenario and 25 kg in a pessimistic scenario. Extrapolated to the German metropolitan population, behaviour-related measures alone could result in a 1.8 million ton (optimistic scenario) or 0.6 million ton (pessimistic scenario......This study evaluates potential for the reduction of greenhouse gas emissions in the passenger transport sector achievable through the use of mobility services. Beside car-sharing and -pooling, six services targeted at improving and encouraging the use of urban public transportation were considered......) reduction of greenhouse gas emissions, respectively. In order to exploit this potential fully, however, target group specific information should be obtained and communication strategies developed, as addressed in this paper. This study further presents the limitation of reduction potential quantification...

  2. Identifying Usability and Productivity Dimensions for Measuring the Success of Mobile Business Services

    Maiju Vuolle


    Full Text Available This paper reviews existing measures used for evaluating the usability of information systems and those used for evaluating the level of the productivity of a company. We discuss the usefulness of the existing measures in the mobile business context, where both mobility and work-context pose specific demands for the mobile business services. The review showed that the existing measures rarely consider the great contextual variation caused by the mobility of the services and the demands this poses on usability; which, in turn, affects productivity. To build a measurement tool that better meets the requirements of mobile business services, we completed case studies on two mobile business services, one used in passenger transport and the other in construction sites. Based on the understanding gained from the case studies, we propose a list of dimensions and items addressing both usability and productivity aspects that work as the basis for a multidisciplinary measurement tool.

  3. Targeted Evolution of Embedded Librarian Services: Providing Mobile Reference and Instruction Services Using iPads.

    Stellrecht, Elizabeth; Chiarella, Deborah


    The University at Buffalo Health Sciences Library provides reference and instructional services to support research, curricular, and clinical programs of the University at Buffalo. With funding from an NN/LM MAR Technology Improvement Award, the University at Buffalo Health Sciences Library (UBHSL) purchased iPads to develop embedded reference and educational services. Usage statistics were collected over a ten-month period to measure the frequency of iPad use for mobile services. While this experiment demonstrates that the iPad can be used to meet the library user's needs outside of the physical library space, this article will also offer advice for others who are considering implementing their own program.

  4. MOMCC: Market-Oriented Architecture for Mobile Cloud Computing Based on Service Oriented Architecture

    Abolfazli, Saeid; Sanaei, Zohreh; Gani, Abdullah; Shiraz, Muhammad


    The vision of augmenting computing capabilities of mobile devices, especially smartphones with least cost is likely transforming to reality leveraging cloud computing. Cloud exploitation by mobile devices breeds a new research domain called Mobile Cloud Computing (MCC). However, issues like portability and interoperability should be addressed for mobile augmentation which is a non-trivial task using component-based approaches. Service Oriented Architecture (SOA) is a promising design philosop...

  5. Operations and quality management for public service delivery improvement.

    Paulin Mbecke


    Full Text Available Public service management reforms have not yet contributed to poverty eradication and generally socio-economic development of many African countries. The reforms suggested and implemented to date still prove to be weak in addressing the many challenges faced by the public service in delivering goods and services to the population. The failure of the current public service management calls for a consideration of business-driven approaches and practices that facilitate effectiveness, efficiency, competitiveness and flexibility in goods and services provision. The critical social theory methodology and the literature review technique described and raised awareness on service delivery chaos in South Africa. A public service reform that focuses on operations and quality management is one of the ways of improving and sustaining service delivery in South Africa. Operations management is an essential tool for the planning, execution, control, monitoring and evaluation of production processes. Quality management, in the other hand, is essential to ensure best quality of goods and services produced by the public service within acceptable time and available resources to meet or exceed people’s expectations. The operations and quality management framework proposed in this article is a potential alternative to the current service delivery crisis in South Africa.

  6. A Mobile Service Oriented Multiple Object Tracking Augmented Reality Architecture for Education and Learning Experiences

    Rattanarungrot, Sasithorn; White, Martin; Newbury, Paul


    This paper describes the design of our service-oriented architecture to support mobile multiple object tracking augmented reality applications applied to education and learning scenarios. The architecture is composed of a mobile multiple object tracking augmented reality client, a web service framework, and dynamic content providers. Tracking of…

  7. 75 FR 63445 - Vessel Monitoring Systems; Approved Mobile Transmitting Units and Communications Service...


    ... Monitoring Systems; Approved Mobile Transmitting Units and Communications Service Providers for Use in the... features of the VMS. ADDRESSES: To obtain copies of the list of NOAA-approved VMS mobile transmitting units and NOAA-approved VMS communications service providers, please contact the VMS Support Center at...

  8. PS-CARA: Context-Aware Resource Allocation Scheme for Mobile Public Safety Networks

    Zeeshan Kaleem


    Full Text Available The fifth-generation (5G communications systems are expecting to support users with diverse quality-of-service (QoS requirements. Beside these requirements, the task with utmost importance is to support the emergency communication services during natural or man-made disasters. Most of the conventional base stations are not properly functional during a disaster situation, so deployment of emergency base stations such as mobile personal cell (mPC is crucial. An mPC having moving capability can move in the disaster area to provide emergency communication services. However, mPC deployment causes severe co-channel interference to the users in its vicinity. The problem in the existing resource allocation schemes is its support for static environment, that does not fit well for mPC. So, a resource allocation scheme for mPC users is desired that can dynamically allocate resources based on users’ location and its connection establishment priority. In this paper, we propose a public safety users priority-based context-aware resource allocation (PS-CARA scheme for users sum-rate maximization in disaster environment. Simulations results demonstrate that the proposed PS-CARA scheme can increase the user average and edge rate around 10.3% and 32.8% , respectively because of context information availability and by prioritizing the public safety users. The simulation results ensure that call blocking probability is also reduced considerably under the PS-CARA scheme.

  9. Personalisation of promotional offers in a mobile coupon service context: the role of regulatory fit

    Khajehzadeh, Saman


    This thesis theoretically develops and empirically tests a model of personalisation in the context of mobile couponing. The focus is in particular on personalised mobile coupon services provided to shoppers in shopping centres while they shop. To use such a service, customers sign up once and then send requests to receive new offers whenever they wish during their shopping trip. Three factors are identified as the key cues conveyed by a mobile coupon. The three factors consist of: the type of...

  10. Enhancing Customer Loyalty towards Corporate Social Responsibility of Thai Mobile Service Providers

    Wichai Onlaor; Siriluck Rotchanakitumnuai


    The aim of this research is to develop the understanding of corporate social responsibility (CSR) from consumers- perspective toward Thai mobile service providers. Based on the survey from 400 mobile customers, the result shows that four dimensions of CSR of Thai mobile service providers consist of economic, legal, ethical and philanthropic responsibility. These four CSR factors have positive impacts on enhancing customer satisfaction except one item of economic respon...

  11. Selecting the Best Mobile Information Service with Natural Language User Input

    Feng, Qiangze; Qi, Hongwei; Fukushima, Toshikazu

    Information services accessed via mobile phones provide information directly relevant to subscribers’ daily lives and are an area of dynamic market growth worldwide. Although many information services are currently offered by mobile operators, many of the existing solutions require a unique gateway for each service, and it is inconvenient for users to have to remember a large number of such gateways. Furthermore, the Short Message Service (SMS) is very popular in China and Chinese users would prefer to access these services in natural language via SMS. This chapter describes a Natural Language Based Service Selection System (NL3S) for use with a large number of mobile information services. The system can accept user queries in natural language and navigate it to the required service. Since it is difficult for existing methods to achieve high accuracy and high coverage and anticipate which other services a user might want to query, the NL3S is developed based on a Multi-service Ontology (MO) and Multi-service Query Language (MQL). The MO and MQL provide semantic and linguistic knowledge, respectively, to facilitate service selection for a user query and to provide adaptive service recommendations. Experiments show that the NL3S can achieve 75-95% accuracies and 85-95% satisfactions for processing various styles of natural language queries. A trial involving navigation of 30 different mobile services shows that the NL3S can provide a viable commercial solution for mobile operators.

  12. Mobile Learning on the Basis of the Cloud Services

    Makarchuk, Tatyana


    Spreading of interactive applications for mobile devices became one of the trends of IT development in 2015-2017. In higher education mobile applications are being used to advance the productivity of professors and students, which raises the overall quality of education. In the article SkyDrive, GoogleDisk mobile applications' features for group…

  13. Acceptance of Mobile Learning at SMEs of the Service Sector

    Beutner, Marc; Rüscher, Frederike Anna


    Mobile Learning (mLearning) is becoming popular in several parts of education. The increasing availability of mobile technology and devices is an important fact, which fosters this trend. However, even if it attracts more and more attention at huge enterprises it is not clear what small and medium enterprises (SMEs) think about Mobile Learning.…

  14. Public Service Innovations and Changing Ethos in Africa

    Chukwuemeka Okafor


    Full Text Available One of the widely held beliefs in public management is that strict commitment to an ideology of public service values, which is a critical factor in the delivery of public services. However, with the introduction of market-oriented reforms-innovations, most of these values face severe and serious challenges. This study, using a comparative and analytical method, examines the principles which underpin the African governments’ program of innovation in public service delivery and in particular the traditional public service ethos. The article reveals that over the years, African public services and those who work in them fall short of the ideal leading to the attempt to innovate by introducing the market values which have equally raised questions about possible threats to the ethos. After identifying some challenges that innovation may pose, the article suggests that traditional public sector ethos should be redefined to allow for innovative ideas in service delivery. Finally, the study concludes that a new “synthesized” ethos that draws on the core elements of bureaucratic principles as well as market based values, would deliver superior public services.

  15. Great Expectations of Public Service Delegation: A Systematic Review

    Overman, Sjors


    Politicians use a variety of expectations to justify the delegation of public services to public, semi-public or private organizations. This article reveals expectations of delegation, as well as its correlates. Empirical evidence is drawn from a systematic review of 250 peer-reviewed articles

  16. 76 FR 50231 - Mobile Medical Applications Draft Guidance; Public Workshop


    ... workshop discussion, a ``mobile medical app'' is a mobile application that meets the definition of ``device... applications are subject to regulation as devices when they meet the definition of a device in section 201(h... man * * * '' or ``* * * intended to affect the structure or any function of the body of man or other...

  17. Radial measures of public services deficit for regional allocation of public funds

    Puig, Jaume


    The goal of this paper is to present an optimal resource allocation model for the regional allocation of public service inputs. The proposed solution leads to maximise the relative public service availability in regions located below the best availability frontier, subject to exogenous budget restrictions and equality of access for equal need criteria (equity-based notion of regional needs). The construction of non-parametric deficit indicators is proposed for public service availability by a...

  18. Flexible public transportation services in Florida.


    This synthesis research provides an overview of the current use of flexible transportation services in Florida through administration of a survey and subsequent identification and examination of case study locations. The research included a literatur...

  19. Service-learning: an integral part of undergraduate public health.

    Cashman, Suzanne B; Seifer, Sarena D


    In 2003, the Institute of Medicine (IOM) described public health as "an essential part of the training of citizens," a body of knowledge needed to achieve a public health literate citizenry. To achieve that end, the IOM recommended that "all undergraduates should have access to education in public health." Service-learning, a type of experiential learning, is an effective and appropriate vehicle for teaching public health and developing public health literacy. While relatively new to public health, service-learning has its historical roots in undergraduate education and has been shown to enhance students' understanding of course relevance, change student and faculty attitudes, encourage support for community initiatives, and increase student and faculty volunteerism. Grounded in collaborative relationships, service-learning grows from authentic partnerships between communities and educational institutions. Through emphasizing reciprocal learning and reflective practice, service-learning helps students develop skills needed to be effective in working with communities and ultimately achieve social change. With public health's enduring focus on social justice, introducing undergraduate students to public health through the vehicle of service-learning as part of introductory public health core courses or public health electives will help ensure that our young people are able to contribute to developing healthy communities, thus achieving the IOM's vision.

  20. Artificial Intelligence and Public Healthcare Service Innovation

    Sun, Tara Qian; Medaglia, Rony

    Public healthcare ecosystems are complex networks of diverse actors that are subject to pressures to innovate, also a result of technological advancements. Artificial Intelligence (AI), in particular, has the potential to transform the way hospitals, doctors, patients, government agencies...

  1. Cost evaluation of reproductive and primary health care mobile service delivery for women in two rural districts in South Africa.

    Kathryn Schnippel

    Full Text Available Cervical cancer screening is a critical health service that is often unavailable to women in under-resourced settings. In order to expand access to this and other reproductive and primary health care services, a South African non-governmental organization established a van-based mobile clinic in two rural districts in South Africa. To inform policy and budgeting, we conducted a cost evaluation of this service delivery model.The evaluation was retrospective (October 2012-September 2013 for one district and April-September 2013 for the second district and conducted from a provider cost perspective. Services evaluated included cervical cancer screening, HIV counselling and testing, syndromic management of sexually transmitted infections (STIs, breast exams, provision of condoms, contraceptives, and general health education. Fixed costs, including vehicle purchase and conversion, equipment, operating costs and mobile clinic staffing, were collected from program records and public sector pricing information. The number of women accessing different services was multiplied by ingredients-based variable costs, reflecting the consumables required. All costs are reported in 2013 USD.Fixed costs accounted for most of the total annual costs of the mobile clinics (85% and 94% for the two districts; the largest contributor to annual fixed costs was staff salaries. Average costs per patient were driven by the total number of patients seen, at $46.09 and $76.03 for the two districts. Variable costs for Pap smears were higher than for other services provided, and some services, such as breast exams and STI and tuberculosis symptoms screening, had no marginal cost.Staffing costs are the largest component of providing mobile health services to rural communities. Yet, in remote areas where patient volumes do not exceed nursing staff capacity, incorporating multiple services within a cervical cancer screening program is an approach to potentially expand access to

  2. Performance Evaluation of Public Key Based Authentication in Future Mobile Communication Systems

    Kambourakis Georgios


    Full Text Available While mobile hosts are evolving into full-IP enabled devices, there is a greater demand to provide a more flexible, reconfigurable, and scalable security mechanism in mobile communication systems beyond 3G (B3G. Work has already begun on such an “all-IP” end-to-end solution, commonly referred to as 4G systems. Fully fledged integration between heterogeneous networks, such as 2.5G, UMTS, WLAN, Bluetooth, and the Internet, demands fully compatible, time-tested, and reliable mechanisms to depend on. SSL protocol has proved its effectiveness in the wired Internet and it will probably be the most promising candidate for future wireless environments. In this paper, we discuss existing problems related to authentication and key agreement (AKA procedures, such as compromised authentication vectors attacks, as they appear in current 2/2.5G/3G mobile communication systems, and propose how SSL, combined with public key infrastructure (PKI elements, can be used to overcome these vulnerabilities. In this B3G environment, we perceive authentication as a service, which has to be performed at the higher protocol layers irrespective of the underlying network technology. Furthermore, we analyze the effectiveness of such a solution, based on measurements of a “prototype” implementation. Performance measurements indicate that SSL-based authentication can be possible in terms of service time in future wireless systems, while it can simultaneously provide both the necessary flexibility to network operators and a high level of confidence to end users.

  3. Exploring the influence of reference situations and reference pricing on mobile service user behaviour

    Blechar, Jennifer; Constantiou, Ioanna; Damsgaard, Jan


    Despite widespread proliferation of mobile devices providing access to a variety of advanced and data-rich services, adoption of those services remains low in most of the Western world. Thus, research related to the acceptance and use of mobile technology and services continues to develop. Tradit...... situations and reference prices. The article suggests that users cognitive referencing is an influential factor that must be considered when exploring their usage behaviour in the mobile services market.......Despite widespread proliferation of mobile devices providing access to a variety of advanced and data-rich services, adoption of those services remains low in most of the Western world. Thus, research related to the acceptance and use of mobile technology and services continues to develop....... Traditional research in this domain has been useful for exploring adoption and use related to individual technologies or novel services. However, our research efforts indicate that users often reflect on former experiences with similar technologies or services when choosing mobile services. This suggests...

  4. 76 FR 5375 - Public Availability of General Services Administration FY 2010 Service Contract Inventory


    ... GENERAL SERVICES ADMINISTRATION [2011-MV-1; Docket No. 2011-0006; Sequence 4] Public Availability of General Services Administration FY 2010 Service Contract Inventory AGENCY: Office of Acquisition Policy; General Services Administration (GSA). ACTION: Notice. SUMMARY: This notice announces that GSA is...




    Full Text Available Organizational management, systemic approach, is known more as a system Management, that set of factors such as organizational, methodological information, decisions and relationships between them, as outlined, that will achieve objectives. Fundamental objective of management in public organizations involved in the holders of public office positions and leadership and execution in this area an additional responsibility to manage all types of resources available to the public sector, namely human resources, information, material and financial.Summary of process management is focusing on human coordination of joint work. An important role in this process is modernizing organizational management and quality delivery of public services or the institution's activities, public services more efficient by implementing innovative tools, leading to a government driven process to a results-oriented public service.

  6. How Can Autonomous and Connected Vehicles, Electromobility, BRT, Hyperloop, Shared Use Mobility and Mobility-As-A-Service Shape Transport Futures for the Context of Smart Cities?

    Alexandros Nikitas


    Full Text Available A smarter transport system that caters for social, economic and environmental sustainability is arguably one of the most critical prerequisites for creating pathways to more livable urban futures. This paper aims to provide a state-of-the-art analysis of a selection of mobility initiatives that may dictate the future of urban transportation and make cities smarter. These are mechanisms either recently introduced with encouraging uptake so far and much greater potential to contribute in a shift to a better transport paradigm or still in an embryonic stage of their development and yet to be embraced as powerful mechanisms that could change travel behaviour norms. Autonomous and connected vehicles are set to revolutionise the urban landscape by allowing machines to take over driving that for over a century has been exclusively a human activity, while electrical vehicles are already helping decarbonising the transport sector. Bus rapid transit has been steadily reinventing and rebranding conventional bus services revitalising the use of the humblest form of public transport, while hyperloop is an entirely new, disruptive, and somewhat provocative, travel mode proposition based on the use of sealed tube systems through which pods could travel free of air resistance with speeds exceeding 1000 km/h. Shared use mobility mechanisms like car-sharing, ride-sharing, ride-sourcing and public bicycles can help establishing a culture for using mobility resources on an as-needed basis, while mobility-as-a-service will take this sharing culture a step further, offering tailored mobility and trip planning packages that could entirely replace the need for privately owned modes of transport.

  7. Community Perception of the Security and Acceptance of Mobile Banking Services in Bahrain: An Empirical Study

    Ahmad S. Mashhour; Zakarya Saleh


    Bahraini banks and financial organizations have applied remote enabled service using the internet and a mobile device to increase efficiency, reduce costs and improve quality of services. There is need for these organizations to identify factors that persuade customers and raise their attitudes towards adoption and usage of these services. This study identifies the most important factors affecting customer attitudes towards mobile banking acceptance in Bahrain. The model formulated in this re...

  8. Consuming Web Services on Android Mobile Platform for Finding Parking Lots

    Isak Shabani; Besmir Sejdiu; Fatushe Jasharaj


    Many web applications over the last decade are built using Web services based on Simple Object Access Protocol (SOAP), because these Web services are the best choice for web applications and mobile applications in general. Researches and the results of them show how architectures and the systems primarily designed for use on desktop such as Web services calls with SOAP messaging, now are possible to be used on mobile platforms such as Android. The purpose of this paper is the study of Android...

  9. Over 600 mobile base station measurements in Buenos Aires City, how far are general public limits?

    Aguirre, Anibal; Dalmas Di Giovanni, Norberto; Garcia Diaz, Javier; Douthat, Analia; Munoz, Claudio; Saint Nom, Roxana


    Full text: The general public worries about non ionizing radiation (NIR), produced by mobile base station aren't new, mainly in big cities like Buenos Aires where the amount of antennas of wide communication services (mobile, data links, FM Broadcasting, TV and others), are so considerable. Buenos Aires City has 3 million inhabitants in a surface of 203 km 2 and has about 700 mobile base stations between macro and micro cells. When public demand arrived to local government authorities, the first logical step was to promote a big measurement campaign to do a radiation map of the city. This measurement campaign has been done for two measurement teams, one with CITEFA NIR specialists and the other with ITBA NIR specialists, during 6 months. Local NRI measurement guidelines established that has to be taken between 12 and 16 points around NRI source in a 50 m or 100 m radius, depending on the neighbourhood buildings features (buildings located in the centre of the city aren't the same as a quiet house district). The obtained measured values had to be compared with Argentinean exposure limits, which are the same that ICNIRP limits. With over 7500 measured points in the entire city with wide band instruments (200 kHz-40 GHz), we have started our analysis. This information has been used by local authorities to upgrade a radiation map that can be consulted on the local government internet site. We have compared the obtained values with some international general public exposure limits. From this comparison we found that over 90% of measured points were under general public ICNIRP cell phone frequency limits, but the surprise was that, about 80% of them were below Russian limits (6 V/m) that are the strictest of the world. According to the obtained results and to provide a conclusion we could say that, if in a big city with a very high NIR sources density, we find a majority of lower limits values, this situation will be better in a little town with few NIR sources. However

  10. Public Service Delivery in Hybrid Organisations : public management reform and horizontalisation as main challenges for public leaders

    Kuitert, L.; Volker, L.


    The public sector has been subject to some major movements the last 15 years. In public service delivery a trend called socialisation, leading to the displacement between public and private, is most crucial. A withdrawing government and privatization led to increased collaboration between public and

  11. Women, mobility, and public space in Guwahati | IDRC ...


    Nov 17, 2016 ... While it is the largest city in India's northeastern state of Assam, Guwahati's ... and limited transportation options seriously constrain women's mobility. ... Explore the project, Poverty, inequality and violence in urban India: ...

  12. Measuring the post-adoption customer perception of mobile banking services.

    Yu, Tai-Kuei; Fang, Kwoting


    With liberalization and internalization in the financial market and progress in information technology, banks face dual competitive pressures to provide service quality and administrative efficiency. That these recent developments are fueled by technology might misleadingly suggest that the adoption of mobile banking is largely based on technological criteria. The purpose of this study is to establish a better measurement model for postadoption user perception of mobile banking services. Based on 458 valid responses of mobile banking users, the results show that the instrument, consisting of 21 items and 6 factors, is a reliable, valid, and useful measurement for assessing the postadoption perception of mobile banking.

  13. BROSMAP: A Novel Broadcast Based Secure Mobile Agent Protocol for Distributed Service Applications

    Dina Shehada


    Full Text Available Mobile agents are smart programs that migrate from one platform to another to perform the user task. Mobile agents offer flexibility and performance enhancements to systems and service real-time applications. However, security in mobile agent systems is a great concern. In this paper, we propose a novel Broadcast based Secure Mobile Agent Protocol (BROSMAP for distributed service applications that provides mutual authentication, authorization, accountability, nonrepudiation, integrity, and confidentiality. The proposed system also provides protection from man in the middle, replay, repudiation, and modification attacks. We proved the efficiency of the proposed protocol through formal verification with Scyther verification tool.

  14. An Analysis of Business Models in Public Service Platforms

    Ranerup, Agneta; Zinner Henriksen, Helle; Hedman, Jonas


    Public Service Platforms (PSPs) are a new type of technology platform. They are based in the philosophy of New Public Management (NPM) and support public services for citizens in quasi-markets. This article increases our understanding of the business models behind these PSPs in terms of their Value......” that includes dialogues, user evaluations, long-term perspectives on choice, promotion of the ideal of choice, and self-promotion by public agencies. The article contributes to research with its empirical example of the digitalization of NPM and the underlying business logic of PSPs....

  15. The Use of Format Adaptation in Danish Public Service Programming

    Jensen, Pia Majbritt


    The article investigates Danish public service broadcasters’ use of format adaptations over a 12-year period in order to examine claims that formats constitute a potential threat to public service broadcasting and the national Danish television industry and culture. The article’s findings, howeve...... service orientation. Instead the article argues, following German sociologist Ulrich Beck, that format adaptation can represent a form of ‘banal transnationalism’, pointing to the fact that the world is no longer exclusively defined by national boundaries.......The article investigates Danish public service broadcasters’ use of format adaptations over a 12-year period in order to examine claims that formats constitute a potential threat to public service broadcasting and the national Danish television industry and culture. The article’s findings, however......, bear little evidence to support these claims. The practice of format adaptation constitutes a comparatively small proportion of the overall production of Danish public service content, and, more importantly, most of the formats adapted by the public broadcasters have a comparatively solid public...

  16. Service delivery and ethical conduct in the public service: the missing links

    L. Lues


    Full Text Available There are a multitude of policies, strategies and programmes directed at the rendering of effective services to the citizens of South Africa by public service managers. However, in spite of the pursuit of effectiveness and the condemning of unethical behaviour by public service managers, scandals still occur and allegations are still made. So, where are the missing links? In this article, a brief description is given of some ethical concepts viewed as important in addressing the question posed. The concluding remarks are twofold: public service organisations need to provide continuous commitment, enforcement, and modelling of leadership in professional ethics by means of, among other things, policy structures; and public service managers need to realise the importance of changing their own mindset and accepting the ethical standards that are established by the public service organisation, even if these differ from their own beliefs and culture.

  17. Over the top mobile TV : A field trial by public and commercial broadcasters

    Bouwman, W.A.G.A.; De Reuver, G.A.; Stalman, S.


    Mobile TV has been on the research agenda and promoted by Telecom operators as the killer app for their services for a long time. However with the emergence of Over The Top providers (OTT’s) mobile Internet offers the opportunity to fulfil this unmet promise. In this paper we discuss the results of

  18. Representing climate change on public service television: A case study.

    Debrett, Mary


    Publicly funded broadcasters with a track record in science programming would appear ideally placed to represent climate change to the lay public. Free from the constraints of vested interests and the economic imperative, public service providers are better equipped to represent the scientific, social and economic aspects of climate change than commercial media, where ownership conglomeration, corporate lobbyists and online competition have driven increasingly tabloid coverage with an emphasis on controversy. This prime-time snapshot of the Australian Broadcasting Corporation's main television channel explores how the structural/rhetorical conventions of three established public service genres - a science programme, a documentary and a live public affairs talk show - impact on the representation of anthropogenic climate change. The study findings note implications for public trust, and discuss possibilities for innovation in the interests of better public understanding of climate change.

  19. Integrating Shared Mobility into Multimodal Transportation Planning: Improving Regional Performance to Meet Public Goals


    New shared mobility services have become increasingly common and important modes of travel in U.S. cities, but transportation planning practices are only beginning to adapt in response. This white paper provides a framework and examples to assist tra...

  20. A Liquid work-life under public service contracting

    Lindholst, Christian

    for staff, however, are only poorly understood in current theory and research on public service contracting through partial concepts and a tendency to focus merely on negative outcomes. Against this shortfall, the aim in this paper is to build a conceptually and empirically richer and more authentic account......A part of the reality behind public service contracting in Denmark as well as in many other countries is that a growing number of people are employed in uncertain and temporary conditions and relations in what can be characterized as ‘liquidized’ work-lives. This reality and its consequences...... of staffs’ work-life under public service contracting. The paper relies empirically on focus group interviews in two cases of staff transfers in public service contracting with different levels of liquefaction. it is found that staff transfer is a composite experience for staff with differential outcomes...

  1. Monetization in the Nigerian public service: issues, challenges and ...

    Monetization in the Nigerian public service: issues, challenges and the way forward. ... International Journal of Development and Management Review ... The work is carried out using a qualitative approach through the use of secondary data.

  2. Public services management and co-production: a necessity, a fashion or a new public service ethos?

    M. Andreani; E. Guarini; R. Ruffini; A. Sancino; M. Sicilia


    This paper aims at investigating the drivers of user/citizen involvement in the public service provision, the formal and informal co-production structures, the roles played by public managers in order to support co-production. We study the case of Lombardy Region (Italy) that is experiencing co-production of services for autistic people. This case allows us to analyze co-production across all the stages of the service cycle. Indeed, both users and public and third sector organizations are...

  3. A studio based approach for business engineering and mobile services

    Wang, Y.


    In today's world, organizations are becoming increasingly interested in using mobile technology as a means to adapt to the ever-changing environment. An important challenge that the organizations are facing is how to efficiently and effectively support business process carried out by their mobile

  4. An economic appraisal of a mobile cervical cytology screening service

    This paper describes the cost of screening via a mobile clinic, and compares the cost-effectiveness of screening via a mobile clinic with that of screening at established clinics. Method. Data were obtained from work studies, review of clinic and health authority records and key informant interviews. In addition to describing ...

  5. The Relationship Between Population Size and Contracting Out Public Services

    Foged, Søren Kjær


    /contracting out relationship. Results show that the relationship differs across policy sectors: It is negative for services with high fixed costs, presumably due to scale economies, and is positive for services that are difficult to measure, probably due to more administrative and technical capacity in larger......What is the causal relationship between population size and the contracting out of public service delivery in local governments? The size of the population of a given municipality has long been thought to be an important driver of contracting out public service delivery, which theoretically...... streamlines public service production and saves taxpayers’ money. This article makes use of the 2007 Danish local government structural reform—when 239 municipalities were merged into 66 new entities while 29 municipalities remained untouched—as a quasi-experiment to explore the population size...

  6. A Semantically Enabled Portal for Facilitating the Public Service Provision

    Loutas, Nikolaos; Giantsiou, Lemonia; Peristeras, Vassilios; Tarabanis, Konstantinos

    During the past years, governments have made significant efforts to improve both their internal processes and the services that they provide to citizens and businesses. These led to several successful e-Government applications (e.g., see One of the most popular tools that was used by governments in order to modernize their services and make them accessible is e-Government portals, e.g., (Drigas et al. 2005), (Fang 2002). The main goals of such portals are: To make available complete, easy to understand, and structured information about public services and public administration's modus operandi, which will assist citizens during the service provision process. To facilitate the electronic execution of public services. Nevertheless, most of such efforts did not succeed. Gartner argues that most e-Government strategies have not achieved their objectives and have failed to trigger sustainable government transformation to greater efficiency and citizen-centricity (DiMaio 2007).

  7. Phase out Mobile Communication Technology: An Analysis Based on Public Policy and Business Values

    Huang, Kuang-Chiu; Houng, Ming-Wie


    Through the progress of communication technology, the mobile services have broughtlots of benefits for our daily lives. However, with the recent advances in cellular communications and new systems being deployed alongside existing ones, an emerging question aboutwhether there still is someneedsfor the legacy infrastructure, in particular the widely deployed GSMsystemsat this moment.Forthe evolution of mobile communication, we have embrace convenience and efficiency offered bymobile service.We...

  8. Experiential Learning Approach for Training Pre-Service Teachers in Environmental Science Using Mobile Apps

    Senan, D. C.; Nair, U. S.


    In the context of complex environmental problems, it is desirable to enhance public awareness of environmental issues. In response to this challenge, environmental education is an integral part of curriculum at all levels of education, including teacher education. However, it is often criticized for being reductionist and empirical and thus not optimal for training next generation of students who are expected to formulate solutions to complex, interdisciplinary environmental issues. Experiential learning is better suited for such training. It create a connection between the learner and the content by involving the students in reflection on their experiences. It is very appropriate in teacher education where students carry their own unique experiences into the learning environment. This study will report on the use of mobile application, based on the Open Data Kit (ODK), along with the Google Earth Engine (GEE) to implement experiential learning approach for teacher education in Kerala, India. The specific topic considered is land use and land cover change due to human activity. The approach will involve students using Android mobile application to collect a sample of geo-locations for different land cover types. This data will be used to classify satellite imagery and understand how their neighborhoods have changed over the years. The present study will also report on evaluation of effectiveness of the developed Mobile Application as a tool for experiential learning of Environmental Education. The study uses an experimental method with mixed methods-one group Pretest-Posttest design. The sample for the study consists of 300 Pre-service teachers of Kerala, India. The data collected is analyzed using paired t tests. Qualitative feedback about the Mobile Application through focus group interviews is also collected. Implementation of the experiential learning algorithm and analysis of data collected for evaluation of the learning approach will also be presented.

  9. Public service providers and users in the information society

    Bernt Krohn Solvang


    Full Text Available The issue to be discussed in this article is to what extent does ICT create new challenges for the relationship between public service providers and users? It is important to recognize the concept of social capital because the concept is vital to the understanding of access to the information society and efficient functioning of government in its service to citizens. In this way we see social capital as a mediating “institution” between public authorities and the citizens (users.

  10. Communication and Ethical Behavior in the Public Service

    Arta Musaraj; Julejda Gerxhi


    Setting up public administration which operates effectively and taking over responsibilities, both crucial on the point of view of the democracy indicators, requires great effort from all social stake holders in setting up and maintaining a public service organization. This notion implies the setting in function of the instruments and procedures that prevent undesirable behavior and provide encouragement of good behavior among operators of those services. While doing this, communication as a ...

  11. Perceived Satisfaction with Public Transport Service in Nine European Cities

    Fellesson, Markus; Friman, Margareta


    The present study provides a transnational comparison of the perceived service satisfaction with public transport in eight European countries. Data was collected from 9,542 respondents in Stockholm, Barcelona, Copenhagen, Geneva, Helsinki, Vienna, Berlin, Manchester, and Oslo. The respondents rated their agreement with 17 attribute-related statements regarding local public transport services. Using factor analysis, this study identifies the four satisfaction dimensions of system, comfort, sta...

  12. Human mobility in space from three modes of public transportation

    Jiang, Shixiong; Guan, Wei; Zhang, Wenyi; Chen, Xu; Yang, Liu


    The human mobility patterns have drew much attention from researchers for decades, considering about its importance for urban planning and traffic management. In this study, the taxi GPS trajectories, smart card transaction data of subway and bus from Beijing are utilized to model human mobility in space. The original datasets are cleaned and processed to attain the displacement of each trip according to the origin and destination locations. Then, the Akaike information criterion is adopted to screen out the best fitting distribution for each mode from candidate ones. The results indicate that displacements of taxi trips follow the exponential distribution. Besides, the exponential distribution also fits displacements of bus trips well. However, their exponents are significantly different. Displacements of subway trips show great specialties and can be well fitted by the gamma distribution. It is obvious that human mobility of each mode is different. To explore the overall human mobility, the three datasets are mixed up to form a fusion dataset according to the annual ridership proportions. Finally, the fusion displacements follow the power-law distribution with an exponential cutoff. It is innovative to combine different transportation modes to model human mobility in the city.

  13. Enabling Routes of Road Network Constrained Movements as Mobile Service Context

    Jensen, Christian Søndergaard


    With the continuing advances in wireless communications, geo-positioning, and portable electronics, an infrastructure is emerging that enables the delivery of on-line, location-enabled services to very large numbers of mobile users. A typical usage situation for mobile services is one characteriz...... vehicles traveling within a real road network are reported...... by a small screen and no keyboard, and by the service being only a secondary focus of the user. Under such circumstances, it is particularly important to deliver the "right" information and service at the right time, with as little user interaction as possible. This may be achieved by making services context...


    Remus Gherman


    Full Text Available Public sector reform aims to increase performance by improving its efficiency and effectiveness by improving the quality of services provided by public service in order to maximize individual welfare of citizens. The purpose of reform is to improve public services because they have to deal with uncertainties and rapid changes that take place in the internal environmental and external pressures. Public administration, in quality of service provider must make a series of efforts to ensure that citizens know their rights and public services on witch they can benefit taking into account the simplification of service delivery, a high quality of its, new administrative procedures for allocating resources in a transparent way and informing the citizens of standards of services and of the methods of compensation in case if the provided quality is different from that promised. Most important is the fact that the local government must realize that effectiveness involves defining objectives that must be achieved simultaneously with the estimation of the results obtained.

  15. Identifying Student Traits and Motives to Service-Learn: Public Service Orientation among New College Freshmen

    Christensen, Robert K.; Stritch, Justin M.; Kellough, J. Edward; Brewer, Gene A.


    Among college students, public service motives influence choice of major or job. Although the link between public service motives and prosocial behavior has been established among working adults, researchers have not adequately examined how these motives affect the reported behavior of precareer students. In this article, the authors explored how…

  16. Change of public transport services for CERN

    From 9 December onwards, the Number 9 bus, which used to run from Petit-Bel-Air all the way through to CERN, will terminate at Cornavin. With the first stretch of the new Cornavin-Meyrin-CERN tram route now in service, trams 14 and 16 will run from Cornavin to Avanchet (next to the Balexert shopping centre). During construction of the section through to Meyrin and CERN, two new bus services will be available from Avanchet, the 55 to Meyrin Village and the 56 to CERN. The Y bus route has been modified between Blandonnet and the Hôpital de la Tour: buses will no longer transit via Meyrin-Village but via the Meyrin-Satigny business park. The Y bus route has also been extended from Blandonnet to Avanchet so as to establish a connection with the tram routes 14 and 16. To get to CERN from Cornavin station during this period, you should therefore take a number 14 or 16 tram and then a number 56 bus. For further information:

  17. Applying the Ecosystem Services Concept to Public Land Management

    We examine the challenges opportunities involved in applying ecosystem services to public lands management, with an emphasis on the work of the USDA Forest Service. We review the history of economics approaches to landscape management, outline a conceptual framework defining the ...

  18. Innovations in health service delivery: the corporatization of public hospitals

    Harding, April; Preker, Alexander S


    ... hospitals play a critical role in ensuring delivery of health services, less is known about how to improve the efficiency and quality of care provided. Much can be learned in this respect from the experiences of hospital reforms initiated during the 1990s. Innovations in Health Service Delivery: The Corporatization of Public Hospitals is an a...

  19. Reinventing public service broadcasting in Europe: prospects, promises and problems

    Bardoel, J.L.H.; d'Haenens, L.S.J.


    New information technologies, liberalizing policies and rapidly changing societies – from mono- to multicultural – entail serious consequences for the prospects of European public service broadcasters in a network society. The European concept of PSB as a comprehensive and universal service is

  20. Athletic training services in public secondary schools: a benchmark study.

    Pryor, Riana R; Casa, Douglas J; Vandermark, Lesley W; Stearns, Rebecca L; Attanasio, Sarah M; Fontaine, Garrett J; Wafer, Alex M


    Authors of the most recent study of athletic training (AT) services have suggested that only 42% of secondary schools have access to athletic trainers. However, this study was limited by a small sample size and was conducted more than 10 years ago. To determine current AT services in public secondary schools. Cross-sectional study. Public secondary schools in the United States. A total of 8509 (57%) of 14,951 secondary schools from all 50 states and Washington, DC, responded to the survey. Data on AT services were collected for individual states, National Athletic Trainers' Association districts, and the nation. Of the 8509 schools that responded, 70% (n = 5930) had AT services, including full-time (n = 3145, 37%), part-time (n = 2619, 31%), and per diem (n = 199, 2%) AT services, and 27% (n = 2299) had AT services from a hospital or physical therapy clinic. A total of 4075 of 8509 schools (48%) provided coverage at all sports practices. Eighty-six percent (2,394,284/2,787,595) of athletes had access to AT services. Since the last national survey, access to AT services increased such that 70% of respondent public secondary schools provided athletic trainers at sports games or practices. Approximately one-third of all public secondary schools had full-time athletic trainers. This number must increase further to provide appropriate medical coverage at athletic practices and games for secondary school athletes.

  1. Perspectives on Library Public Services from Four Leaders

    Dallis, Diane


    This article explores and examines the state of library services through interviewing a small group of directors, associate deans, and associate university librarians of public services and identifying common themes and insightful views on this area of librarianship. The participants respond to the same set of questions that cover topics including…

  2. The Perceptions of Participation in a Mobile Collaborative Learning among Pre-Service Teachers

    Liu, Shih-Hsiung


    This study uses Facebook as a platform and arranges certain learning tasks to identify the feasibility of mobile collaborative learning for pre-service teachers. The pre-service teachers' sense of community and perceptions of collaborative learning are investigated. A total of 153 pre-service teachers volunteered to participate in an Intern Mobile…

  3. 47 CFR 25.143 - Licensing provisions for the 1.6/2.4 GHz mobile-satellite service and 2 GHz mobile-satellite...


    ... 47 Telecommunication 2 2010-10-01 2010-10-01 false Licensing provisions for the 1.6/2.4 GHz mobile-satellite service and 2 GHz mobile-satellite service. 25.143 Section 25.143 Telecommunication FEDERAL COMMUNICATIONS COMMISSION (CONTINUED) COMMON CARRIER SERVICES SATELLITE COMMUNICATIONS Applications and Licenses...

  4. UrbanWeb: a Platform for Mobile, Context-aware Web Services

    Hansen, Frank Allan; Grønbæk, Kaj


    much benefit from being informed about the user’s context and tailored to the user’s location or the activities the user is engaged in. In this article we focus on the definition of context and context-awareness for mobile Web 2.0 services and we present a framework, UrbanWeb, which has been designed......’s context from sensors in today mobile phones, ranging from GPS data, to 2D visual barcodes, and manual entry of context information and how to utilize this information in Web applications. Finally a number of applications built with the framework are presented.......Faster Internet connections on the mobile Internet and new advanced mobile terminals make it possible to use Web 2.0 applications and service beyond the desktop wherever and whenever you want. However, even though some service may scale in their current form to the mobile Internet, others will very...

  5. Collaborations and partnerships for public service training

    Noluthando S Matsiliza


    Full Text Available This article notes significant collaborations and partnerships adopted as training strategies applied for improving national skill development. The discourse followed here critically different roles and functions of structures such as public agencies, academic institutions, private sector and non-governmental training providers regulated by law. Scholars in various fields noted benefits and challenges of collaborative management and partnerships in training and skills development that enhance effective resources management, facilitation and participation of stakeholders in various organisations. Using a qualitative approach, this theoretical article argues that academics played a significant role in collaborating with policy-makers to up-skill the civil force. Even though, there are numerous actors at multi-level governance with diverse training needs and interests, there are still gabs in the model adopted by government to provide training of public officials in South Africa. Therefore it is recommended that the Government through the National School of Government should monitor and evaluate the effectiveness of these collaborations and partnerships to provide continuous improvement

  6. In-service and Pre-service Middle School Mathematics Teachers' Attitudes and Decisions Regarding Teaching Mathematics Using Mobile Phones

    Wajeeh M. Daher


    Full Text Available Several researches examined students' mathematics learning using mobile phones, while very few researches examined mathematics teaching using this new educational tool. This research attempts to analyze in-service and pre-service teachers' attitudes and decisions regarding mathematics teaching with mobile phones using activity theory. More specifically, three case studies are analyzed in this research: One concerns an in-service teacher who used mobile phones in her class, the second case study involves a pre-service teacher who collaborated with the in-service teacher to teach mathematics lessons using mobile phones, and the third case study is about 15 pre-service teachers who were observers of the experiment but did not use mobile phones in their teaching. We held one-hour semi-structured interviews with the in-service teacher, with the leading pre-service teacher and with the group of other observer pre-service teachers. This happened three times during the academic year: at the beginning of the experiment, after three months and after it ended. The research findings indicate that different factors have an impact on the attitudes and decisions of the teacher: history of the teacher using technologies in teaching, perceptions of the teacher using technologies in teaching, community’s teacher, rules regulating the use of technologies in teaching mathematics, and division of labor. For example, questions as to who decides which technologies to use in the classroom and who should prepare the learning material for the students. Contradictions were identified in mathematics teachers' activity when utilizing mobile phones in their teaching. These contradictions hinder or slow such utilization. Community, especially its leading members, mediated and helped overcome the activity contradictions that arose throughout the experiment regarding the teaching processes in and/or out of the mathematics classroom.

  7. Understanding employee engagement in a public service context

    Nielsen, Mette Strange

    of this paper is therefore to build a research agenda aiming to understand employee engagement in a public service context. The paper begins with a literature review of the main contributions to the study of employee engagement and then follows with a brief review of the public sector, highlighting some...

  8. Accessibility, equity and efficiency. Challenges for Transport and Public Services

    Geurs, Karst Teunis; Patuelli, Roberto; Dentinho, T.


    In this book, leading researchers from around the world show the importance of accessibility in contemporary issues such as rural depopulation, investments in public services and public transport, and transport infrastructure investments in Europe. The trade-offs between accessibility, economic

  9. Public Library Services to Ethno-Cultural Minorities.

    Schulte-Albert, Hans G.


    Report on development of multicultural and multilingual public library services in Federal Republic of Germany highlights influx of migratory workers, education, occupational training, efforts of public libraries to address information needs of foreign workers, illiteracy, and an international seminar titled "Books for Children from…

  10. Changing public service delivery: Learning in co-creation

    W.H. Voorberg (William); V.J.J.M. Bekkers (Victor); Timeus, K. (Krista); Tonurist, P. (Piret); L.G. Tummers (Lars)


    textabstractCo-creation – where citizens and public organizations work together to deal with societal issues – is increasingly considered as a fertile solution for various public service delivery problems. During cocreation, citizens are not mere consumers, but are actively engaged in building

  11. Public Service Motivation and Socialization in Graduate Education

    Bright, Leonard


    The purpose of this study is to explore the extent to which the characteristics of public administration degree programs are related to public service motivation (PSM) using a higher education socialization framework. Using a sample of approximately 500 students enrolled in 26 Master's degree programs across the country, this study confirms that…

  12. Changing public service delivery: learning in co-creation

    Voorberg, William; Bekkers, Victor; Timeus, Krista; Tonurist, Piret; Tummers, L.G.


    Co-creation – where citizens and public organizations work together to deal with societal issues – is increasingly considered as a fertile solution for various public service delivery problems. During co-creation, citizens are not mere consumers, but are actively engaged in building resilient

  13. A Service-oriented Approach towards Context-aware Mobile Learning Management Systems


    towards a pervasive university. Keywords-context-aware computing, service-oriented archi- tecture, mobile computing, elearning , learn management sys- tem I...usage of device- specific features provide support for various ubiquitous and pervasive eLearning scenarios [2][3]. By knowing where the user from the mobile device towards a context-aware mobile LMS. II. BASIC CONCEPTS For a better understanding of the presented eLearning sce- narios

  14. The Promise of Mobile Technology for Public Religious Education

    Daily, Eileen M.


    This article reviews the history of public religious education in the United States with an eye to its learning outcomes, contexts, and approaches. That history suggests that public religious education is still needed today but that informal learning contexts may be more appropriate than public schools. Recent trends in learning habits are then…

  15. Collaborative QoS Prediction for Mobile Service with Data Filtering and SlopeOne Model

    Yuyu Yin


    Full Text Available The mobile service is a widely used carrier for mobile applications. With the increase of the number of mobile services, for service recommendation and selection, the nonfunctional properties (also known as quality of service, QoS become increasingly important. However, in many cases, the number of mobile services invoked by a user is quite limited, which leads to the large number of missing QoS values. In recent years, many prediction algorithms, such as algorithms extended from collaborative filtering (CF, are proposed to predict QoS values. However, the ideas of most existing algorithms are borrowed from the recommender system community, not specific for mobile service. In this paper, we first propose a data filtering-extended SlopeOne model (filtering-based CF, which is based on the characteristics of a mobile service and considers the relation with location. Also, using the data filtering technique in FB-CF and matrix factorization (MF, this paper proposes another model FB-MF (filtering-based MF. We also build an ensemble model, which combines the prediction results of FB-CF model and FB-MF model. We conduct sufficient experiments, and the experimental results demonstrate that our models outperform all compared methods and achieve good results in high data sparsity scenario.

  16. Microfungal contaminants on mobile phones of health services vocational school students in Marmaris, Turkey.

    Özkan, Vedat Kadir; Sülün, Yusuf


    In this study, it was aimed to determine microfungi on mobile phones. Totally, 50 mobile phones were used belonging to Health Services Vocational School students. The samples were taken by swabbing the screen and keys of mobile phones using moistened sterile swab sticks. A total of 24 different microfungal species were obtained belonging to Alternaria, Aspergillus, Cladosporium, Geotrichum, Penicillium, Phoma, Rhinocladiella, Scopulariopsis, Trichoderma, and Trichophyton genera. The genera of microfungi most abundant in terms of the number of species on the mobile phones were Aspergillus, Cladosporium, and Penicillium. Numerically, Cladosporium was found as the most abundant on the mobile phones. Cladosporium herbarum colonies were highest in number, followed by Cladosporium sphaerospermum, and Penicillium verrucosum var. cyclopium. When percentages of each species present on the mobile phones were considered, C. herbarum and C. sphaerospermum were the most common. There was a great similarity between the dominant microfungi isolated from mobile phones and dominant microfungi obtained from studies of atmospheric microfungi in Turkey.

  17. Design and management of public health outreach using interoperable mobile multimedia: an analysis of a national winter weather preparedness campaign

    Cesar Bandera


    Full Text Available Abstract Background The Office of Public Health Preparedness and Response (OPHPR in the Centers for Disease Control and Prevention conducts outreach for public preparedness for natural and manmade incidents. In 2011, OPHPR conducted a nationwide mobile public health (m-Health campaign that pushed brief videos on preparing for severe winter weather onto cell phones, with the objective of evaluating the interoperability of multimedia m-Health outreach with diverse cell phones (including handsets without Internet capability, carriers, and user preferences. Methods Existing OPHPR outreach material on winter weather preparedness was converted into mobile-ready multimedia using mobile marketing best practices to improve audiovisual quality and relevance. Middleware complying with opt-in requirements was developed to push nine bi-weekly multimedia broadcasts onto subscribers’ cell phones, and OPHPR promoted the campaign on its web site and to subscribers on its notification platform. Multimedia, text, and voice messaging activity to/from the middleware was logged and analyzed. Results Adapting existing media into mobile video was straightforward using open source and commercial software, including web pages, PDF documents, and public service announcements. The middleware successfully delivered all outreach videos to all participants (a total of 504 videos regardless of the participant’s device. 54 % of videos were viewed on cell phones, 32 % on computers, and 14 % were retrieved by search engine web crawlers. 21 % of participating cell phones did not have Internet access, yet still received and displayed all videos. The time from media push to media viewing on cell phones was half that of push to viewing on computers. Conclusions Video delivered through multimedia messaging can be as interoperable as text messages, while providing much richer information. This may be the only multimedia mechanism available to outreach campaigns

  18. Design and management of public health outreach using interoperable mobile multimedia: an analysis of a national winter weather preparedness campaign.

    Bandera, Cesar


    The Office of Public Health Preparedness and Response (OPHPR) in the Centers for Disease Control and Prevention conducts outreach for public preparedness for natural and manmade incidents. In 2011, OPHPR conducted a nationwide mobile public health (m-Health) campaign that pushed brief videos on preparing for severe winter weather onto cell phones, with the objective of evaluating the interoperability of multimedia m-Health outreach with diverse cell phones (including handsets without Internet capability), carriers, and user preferences. Existing OPHPR outreach material on winter weather preparedness was converted into mobile-ready multimedia using mobile marketing best practices to improve audiovisual quality and relevance. Middleware complying with opt-in requirements was developed to push nine bi-weekly multimedia broadcasts onto subscribers' cell phones, and OPHPR promoted the campaign on its web site and to subscribers on its notification platform. Multimedia, text, and voice messaging activity to/from the middleware was logged and analyzed. Adapting existing media into mobile video was straightforward using open source and commercial software, including web pages, PDF documents, and public service announcements. The middleware successfully delivered all outreach videos to all participants (a total of 504 videos) regardless of the participant's device. 54 % of videos were viewed on cell phones, 32 % on computers, and 14 % were retrieved by search engine web crawlers. 21 % of participating cell phones did not have Internet access, yet still received and displayed all videos. The time from media push to media viewing on cell phones was half that of push to viewing on computers. Video delivered through multimedia messaging can be as interoperable as text messages, while providing much richer information. This may be the only multimedia mechanism available to outreach campaigns targeting vulnerable populations impacted by the digital divide

  19. Pour un puissant service public international

    Staff Association


    Les différentes organisations internationales et européennes basées en Europe emploient des dizaines de milliers de fonctionnaires publics internationaux et européens. Les membres du personnel de ces organisations sont soumis à divers régimes de droit juridique et doivent faire appel contre les décisions administratives avant d’aller aux différents tribunaux administratifs internationaux (e.g. TAOIT, TANU, TFPU, TAOCDE). CERN, une des organisations les plus importantes, se doit d’être à l’affut des derniers développements dans ce domaine. L’Association du personnel a donc envoyé des représentants à un colloque sur « les évolutions de la protection juridictionnelle des fonctionnaires internationaux et européens » qui a eu lieu au Luxembourg le 1 et 2 avril 2011. Nous n&rsqu...

  20. Unraveling the Role of Public Researcher Mobility for Industrial Innovation

    Kongsted, Hans Christian; Kaiser, Ulrich; Ejsing, Ann-Kathrine

    We estimate the relative contribution of mobile scientists who leave academia for the private sector on the subsequent innovative performance of the firms they join. We use data on the population of Danish firms and their R&D workers for the period 1999-2004 and measure innovation performance...

  1. ICT-Platform to Transform Car Dealerships to Regional Providers of Sustainable Mobility Services

    Benjamin Wagner vom Berg; Jorge Marx Gómez; Alexander Sandau


    Aim/Purpose: The topic of this study is the ICT-enabled transformation of car dealerships to regional providers of sustainable mobility (e.g., car sharing). Background: Car dealerships offer specific conditions that enable a sustainable mobility offer, based on individual motorized transport like car sharing. This is especially useful in small towns or rural areas where people’s mobility is strongly dominated by private cars, and public transport coverage is limited. However, these new m...

  2. Mobile and portable dental services catering to the basic oral health ...

    Mobile and portable dental services catering to the basic oral health needs of the underserved population in developing countries: a proposed model. ... Though the mobile and portable systems have some practical difficulties like financial considerations, they still seem to be the only way to reach every section of the ...

  3. Serving the Poor : Designing a Mobile Service Platform for Smallholder Farmer Inclusion in Global Value Chains

    Karippacheril, T.G.


    The starting point for this research was the rapid proliferation of mobile devices, which had covered 95% of the world’s population by 2014. This research addresses the role of multi-sided mobile service platforms in improving the lives of smallholder farmers, who make up a large proportion of the

  4. User experience of mobile business support services for rural micro and small enterprises

    Herselman, M


    Full Text Available This paper explores the power of user experience of mobile phones and technologies and explores how micro and small enterprises use mobile services. The authors also identify the missing gaps and propose a mobi-incubation solution for rural micro...

  5. Distributed Services with Foreseen and Unforeseen Tasks: The Mobile Re-allocation Problem

    J.A. Larco Martinelli (Jose); R. Dekker (Rommert); U. Kaymak (Uzay)


    textabstractIn this paper we deal with a common problem found in the operations of security and preventive/corrective maintenance services: that of routing a number of mobile resources to serve foreseen and unforeseen tasks during a shift. We define the (Mobile Re-Allocation Problem) MRAP as the

  6. Egypt's first mobile service linking smallholder farmers to buyers ...

    ... by a lack of marketing knowledge, technical skills, and the dissemination of information. ... The agri-food digital network on mobile apps, web, and SMS provides ... These interactive communication and knowledge-sharing tools are already ...

  7. Debunking public service? Meta-academic and personal reflections from inside the Swedish Public Service Broadcasting Commission

    Pelle Snickars


    Full Text Available During the last half of 2015, a number of Swedish publishing and broadcasting companies—Bonnier, Schibsted Sweden, Mittmedia, Bauer Group—agreed to fund and establish a national Public Service Broadcasting Commission. The purpose was to initiate a public debate about the behaviour and operation of Swedish public service broadcasters—in particular, how they affected the commercial media market, and generally, to discuss the role of national public service broadcasting in a networked media environment. I was a Commission member, and this article describes the background, debates and proposals put forward by the Commission. On one hand, it focuses the work of the Commission with an emphasis on the different public debates the Commission stirred. On the other hand, the article will in a meta-scholarly fashion elaborate on the academic tradition of doing scholarly work focused on public service in Sweden. A recurrent notion in the article is hence meta-academic. Importantly, the article stresses the scholarly bias in favour of public service that is usually present within this tradition (primarily emanating from the field of political communication. Thus, the article is devoted to various debates surrounding the work of the Commission and the role of academics within these discussions (including myself. Finally, the article presents a few thoughts about what it might mean for academics to be (or become lobbyists.

  8. Public Service Motivation and Monetary Incentives: Substitutes or Motivation Crowding?

    Jacobsen, Christian Bøtcher


    Motivation is probably one of the most important determinants for organizational performance, because it stimulates effort and effective behaviors among people in the organization. But what type of motivation should public managers rely on? The PSM literature has argued that public service...... motivation is the most important type of motivation in the delivery of public service, because it substitutes for egoistic motivation. Organizations whose members have high levels of PSM are therefore expected to be less dependent on utilitarian motivators such as monetary incentives. Motivation crowding...... theory, on the other hand, argues that the relationship is opposite, so it is the degree of incentives that affects motivation. Both arguments lead to expectations of an association between public service motivation and monetary incentives, but so far this complex relationship has not been entangled...

  9. Procurement risk management practices and supply chain performance among mobile phone service providers in Kenya

    Emily Adhiambo Okonjo; Peterson Obara Magutu; Richard Bitange Nyaoga


    The aim of this study was to establish the relationship between procurement risk management practices and supply chain performance among mobile phone service providers in Kenya. The study specifically set out to establish the extent to which mobile phone service providers have implemented procurement risk management practices and to determine the relationship between procurement risk management practices and supply chain performance. The study adopted a descriptive study design by collecting ...

  10. Public Health Services for Foreign Workers in Malaysia.

    Noh, Normah Awang; Wahab, Haris Abd; Bakar Ah, Siti Hajar Abu; Islam, M Rezaul


    The objective of this study was to know the status of the foreign workers' access to public health services in Malaysia based on their utilization pattern. The utilization pattern covered a number of areas, such as frequency of using health services, status of using health services, choice and types of health institutions, and cost of health treatment. The study was conducted on six government hospitals in the Klang Valley area in Kuala Lumpur, Malaysia. Data were collected from 600 foreign patients working in the country, using an interview method with a structured questionnaire. The results showed that the foreign workers' access to public health services was very low. The findings would be an important guideline to formulate an effective health service policy for the foreign workers in Malaysia.

  11. Mobile phone short message service messaging for behaviour modification in a community-based weight control programme in Korea.

    Joo, Nam-Seok; Kim, Bom-Taeck


    We conducted a community-based anti-obesity programme using mobile phone short message service (SMS) messaging. A total of 927 participants were recruited and visited a public health centre for initial assessment. Mobile phones were used to deliver short messages about diet, exercise and behaviour modification once a week. After a 12-week anti-obesity programme they visited the public health centre again. Four hundred and thirty-three subjects (47%) successfully completed their weight control programme. There were mean reductions of weight, waist circumference and body mass index of 1.6 kg (P behaviour modification in weight control and anti-obesity health education programmes when promoted by community health centres.

  12. In Need of Creative Mobile Service Ideas? Forget Adults and Ask Young Children

    Ilona Kuzmickaja


    Full Text Available It is well acknowledged that innovation is a key success factor in the mobile service domain. Having creative ideas is the first critical step in the innovation process. Many studies suggest that customers are a valuable source of creative ideas. However, the literature also shows that adults may be constrained by existing technology frames, which are known to hinder creativity. Instead young children (aged 7-12 are considered digital natives yet are free from existing technology frames. This led us to study them as a potential source for creative mobile service ideas. A set of 41,000 mobile ideas obtained from a research project in 2006 granted us a unique opportunity to study the mobile service ideas from young children. We randomly selected two samples of ideas (N = 400 each; one contained the ideas from young children, the other from adults (aged 17-50. These ideas were evaluated by several evaluators using an existing creativity framework. The results show that the mobile service ideas from the young children are significantly more original, transformational, implementable, and relevant than those from the adults. Therefore, this study shows that young children are better sources of novel and quality ideas than adults in the mobile services domain. This study bears significant contributions to the creativity and innovation research. It also indicates a new and valuable source for the companies that seek creative ideas for innovative products and services.

  13. Geist Mobilized: App Development in Canadian Literary Publications

    O'Beirne, Siobhan Emily Sonia


    This report explores the process taken by Geist magazine in their development of a new digital and mobile edition of their magazine. Beyond the simple process, this report looks at the dialogue between content producers and tech developers as they work together to provide a better, more engaging reading experience for tablet and smartphones. As magazines begin to implement new digital strategies, they have to find the balance between what they want, what their readers want and what can actual...

  14. Gender differences in occupational mobility and structure of employment in the British Civil Service.

    Roberts, R; Brunner, E; White, I; Marmot, M


    In all industrialized societies health status in adults has been found to vary with social position. Attempts to explain this are usually grouped under headings of artefact, material, lifestyle and selective mobility of the healthiest. Such attempts have to date been unsuccessful in fully accounting for this relationship, and whilst they have merit have left unconsidered the effects of the process whereby social stratification occurs. The present study is a prelude to subsequent studies that will endeavour to distinguish between three separate influences on health--the effects of current social position, the long term effects stemming from one's initial class position, and the effects of the processes governing mobility. The purpose of our present investigation is to describe patterns of occupational mobility, that will enable us to identify possible predictors of subsequent mobility and therefore to indicate to what extent mobility might be a process governed by social rules. The work presented in this paper comprises part of the Whitehall II study of occupational, social and lifestyle influences upon health in a Civil Service population. Using multiple regression techniques almost half the variation in mobility is modelled in terms of educational level, fathers' social class, gender, marital status, age on entry into the Civil Service, length of time in Civil Service employment and grade of entry into the Civil Service. Using estimates derived from this model it is suggested that a number of sub-groups within the Civil Service suffer adverse mobility (mobility appears particularly restricted for women and for those entering the Civil Service above 30 years of age). The results obtained suggest that the issue of obstructed opportunity at the workplace could become a focus for fruitful investigation, linking issues of personal autonomy, expectations and control to health. A number of methodological problems in this kind of work are considered together with

  15. Automatic Optimizer Generation Method Based on Location and Context Information to Improve Mobile Services

    Yunsik Son


    Full Text Available Several location-based services (LBSs have been recently developed for smartphones. Among these are proactive LBSs, which provide services to smartphone users by periodically collecting background logs. However, because they consume considerable battery power, they are not widely used for various LBS-based services. Battery consumption, in particular, is a significant issue on account of the characteristics of mobile systems. This problem involves a greater service restriction when performing complex operations. Therefore, to successfully enable various services based on location, this problem must be solved. In this paper, we introduce a technique to automatically generate a customized service optimizer for each application, service type, and platform using location and situation information. By using the proposed technique, energy and computing resources can be more efficiently employed for each service. Thus, users should receive more effective LBSs on mobile devices, such as smartphones.

  16. The Service Orientation and Employee’s Customer Orientation in Public Services Organizations

    Andrada Iacob


    This paper explores the relationships between service orientation and employees’ customer orientation in public services organizations. First, we will review the relevant literature on service orientation and employee’s customer orientation. Based on this theory, the research hypothesis is formulated. The research results will be followed by conclusions, limitations and future directions. At the construct level, we found positive direct relationships between service orientation and employees’...

  17. The role of transformational leadership and organizational culture in service delivery within a public service organization

    Ophillia Ledimo


    Full Text Available Continuous changes in the external environment deriving from legislative, economic and technological factors, puts pressure not only to corporate organizations, but also to public service organizations. These changes have increased pressure on service delivery and calls for accountability in public service organizations. With this increased pressure comes the need for public service organizations to discover how to most effectively enhance their organizational performance. Two of the most effective ways to improve performance are through the organizational leadership and culture. Although many studies were conducted on transformational leadership and organizational culture, there is still a need to investigate the link between these constructs in public service organizations. Hence the objective of this study was to explore the relationship between transformational leadership and organizational culture for service delivery practices. The Leadership Practice Inventory (LPI and Organizational Culture Inventory (OCI were administered to a random sample size of N=238, from a population of 4350 employees working within the public service organization. Descriptive statistics and Pearson’s correlation were conducted to analyse the data. The results of this study indicated a significant positive relationship between transformational leadership and the constructive dimension of organizational culture within a public service organization. In terms of contributions and practical implications, insight gained from the findings may be used in proposing leadership and organizational development interventions and future research

  18. A Service Architecture Solution for Mobile Enterprise Resources: A Case Study in the Banking Industry

    Garcia-Gonzalez, Juan P.; Gacitua-Decar, Geronica; Pahl, Claus

    Providing mobility to participants of business processes is an increasing trend in the banking sector. Independence of a physical place to interact with clients, while been able to use the information managed in the banking applications is one, of the benefits of mobile business processes. Challenges arising from this approach include to deal with a scenario of occasionally connected communication; security issues regarding the exposition of internal information on devices-that could be lost-; and restrictions on the capacity of mobile devices. This paper presents our experience in implementing a service-based architecture solution to extend centralised resources from a financial institution to a mobile platform.

  19. Mobile technology and academic libraries innovative services for research and learning

    Canuel, Robin


    In seventeen chapters ranging from A Mobile-First Library Site Redesign to Mobile Technology Support for Field Research to Virtual Reality Library Environments, Mobile Technology and Academic Libraries explores how librarians around the world are working to adapt their spaces, collections, teaching, and services to the new possibilities presented by mobile technology. This is a detailed and thorough examination of technology that's emerging now and how to incorporate it into your library to help the students and researchers of both today and tomorrow.

  20. The Use of Geographic Information Systems in Public Services

    Vladimir Senic


    Full Text Available With the further development of information and communication technology and a growing use of smart phones, the significance of Geographic Information System - GIS will indisputably continue to grow. This is supported by the fact that in the last decade geotechnology has been identified as one of the fastest growing technologies, along with biotechnology and nanotechnology. Even though GIS is increasingly being utilized in the Republic of Serbia, it appears that its use with some providers of public services is mainly deduced to showing spatial data with quite limited possibilities for a further analysis - which represents the essence of the use of GIS. The scope of this paper is to stress the outstanding analytical potential that GIS has in the domain of offering and improving various public services in the Republic of Serbia. The paper uses the examples of good practice in the sphere of the health system, public safety, rescue services and local government. The covered examples show that the use of the analytical component of GIS in everyday activities of the mentioned public services can make their work not only more transparent to the public, but considerably more efficient as well. This way, the analytical component of GIS enables decision-makers to improve the management of frequently limited available resources, while proving a higher level of the service quality to citizens as the final users.

  1. Systemic Model for Optimal Regulation in Public Service

    Lucica Matei


    Full Text Available The current paper inscribes within those approaching the issue of public services from the interdisciplinary perspective. Public service development and imposing standards of efficiency and effectiveness, as well as for citizens’ satisfaction bring in front line the systemic modelling and establishing optimal policies for organisation and functioning of public services. The issue under discussion imposes an interface with powerful determinations of social nature. Consequently, the most adequate modelling might be that with a probabilistic and statistic nature. The fundamental idea of this paper, that obviously can be broadly developed, starts with assimilating the way of organisation and functioning of a public service with a waiting thread, to which some hypotheses are associated concerning the order of provision, performance measurement through costs or waiting time in the system etc. We emphasise the openness and dynamics of the public service system, as well as modelling by turning into account the statistic knowledge and researches, and we do not make detailed remarks on the cybernetic characteristics of this system. The optimal adjustment is achieved through analysis on the feedback and its comparison with the current standards or good practices.

  2. Disseminating cardiovascular disease risk assessment with a PAHO mobile app: a public eHealth intervention

    Pedro Ordúñez


    Full Text Available Cardiovasculardiseases are the leading cause of death in the Region of the Americas, making cardiovascular risk assessment a critical component of the clinical decision-making process. This process is facilitated by the use of appropriate tools. Thisarticle presents the technical characteristics of an application (app developed by the Pan American Health Organization/World Health Organization (PAHO/WHO for mobile devices and computers. Called the Cardiovascular Risk Calculator, it is based on WHO risk tables and applied to the countries of the Region. The article details the epidemiological basis of the diagram for predicting cardiovascular risk and describes the app and its four modules, its main audiences, its production process, and finally, the initial results and some of the challenges. Fourmonths after its launch, the application was being used daily by more than 12 000 users and had been downloaded in virtually all the countries of the Region. The app can be used in by physicians, nurses, and other technical personnel in their daily practice, especially at the primary care level. Since it can also be used by the general public, special attention was paid to its design and tutorial and to ensuring that the clinical estimates and recommendations were easy to understand. This type of app facilitates communication between health care providers and users, and its systematic use in the health services, especially in primary care services, should be promoted.

  3. Assessing users satisfaction with service quality in Slovenian public library

    Igor Podbrežnik


    Full Text Available Purpose: A research was made into user satisfaction with regard to the quality of library services in one of the Slovenian public libraries. The aim was to establish the type of service quality level actually expected by the users, and to determine their satisfaction with the current quality level of available library services.Methodology: The research was performed by means of the SERVQUAL measuring tool which was used to determine the size and direction of the gap between the detected and the expected quality of library services among public library users.Results: Different groups of users provide different assessments of specific quality factors, and a library cannot satisfy the expectations of each and every user if most quality factors display discrepancies between the estimated perception and expectations. The users expect more reliable services and more qualified library staff members who would understand and allocate time for each user’s individual needs. The largest discrepancies from the expectations are detected among users in the under-35 age group and among the more experienced and skilled library users. The results of factor analysis confirm the fact that a higher number of quality factors can be explained by three common factors affecting the satisfaction of library users. A strong connection between user satisfaction and their assessment of the integral quality of services and loyalty has been established.Research restrictions: The research results should not be generalised and applied to all Slovenian public libraries since they differ in many important aspects. In addition, a non-random sampling method was used.Research originality/Applicability: The conducted research illustrates the use of a measuring tool that was developed with the aim of determining the satisfaction of users with the quality of library services in Slovenian public libraries. Keywords: public library, user satisfaction, quality of library services, user

  4. Design of an autonomous mobile robot for service applications

    De Villiers, M


    Full Text Available This research project proposes the development of an autonomous, omnidirectional vehicle that will be used for general indoor service applications. A suggested trial application for this service robot will be to deliver printouts to various network...

  5. Semantic Web Technologies for Mobile Context-Aware Services

    Sadeh, Norman M


    The emergence of Semantic Web Services and automated service discovery, access and composition functionality will enable higher levels of interoperability and automation across a broad range of contexts (e.g...

  6. Analysis of Log File Data to Understand Mobile Service Context and Usage Patterns

    Bernhard Klein


    Full Text Available Several mobile acceptance models exist today that focus on user interface handling and usage frequency evaluation. Since mobile applications reach much deeper into everyday life, it is however important to better consider user behaviour for the service evaluation. In this paper we introduce the Behaviour Assessment Model (BAM, which is designed to gaining insights about how well services enable, enhance and replace human activities. More specifically, the basic columns of the evaluation framework concentrate on (1 service actuation in relation to the current user context, (2 the balance between service usage effort and benefit, and (3 the degree to which community knowledge can be exploited. The evaluation is guided by a process model that specifies individual steps of data capturing, aggregation, and final assessment. The BAM helps to gain stronger insights regarding characteristic usage hotspots, frequent usage patterns, and leveraging of networking effects showing more realistically the strengths and weaknesses of mobile services

  7. Cooperative Cloud Service Aware Mobile Internet Coverage Connectivity Guarantee Protocol Based on Sensor Opportunistic Coverage Mechanism

    Qin Qin


    Full Text Available In order to improve the Internet coverage ratio and provide connectivity guarantee, based on sensor opportunistic coverage mechanism and cooperative cloud service, we proposed the coverage connectivity guarantee protocol for mobile Internet. In this scheme, based on the opportunistic covering rules, the network coverage algorithm of high reliability and real-time security was achieved by using the opportunity of sensor nodes and the Internet mobile node. Then, the cloud service business support platform is created based on the Internet application service management capabilities and wireless sensor network communication service capabilities, which is the architecture of the cloud support layer. The cooperative cloud service aware model was proposed. Finally, we proposed the mobile Internet coverage connectivity guarantee protocol. The results of experiments demonstrate that the proposed algorithm has excellent performance, in terms of the security of the Internet and the stability, as well as coverage connectivity ability.

  8. The impact on social capital of mobility disability and weight status: the Stockholm Public Health Cohort.

    Norrbäck, Mattias; de Munter, Jeroen; Tynelius, Per; Ahlström, Gerd; Rasmussen, Finn


    People with mobility disability are more often overweight or obese and have lower social capital than people without mobility disability. It is unclear whether having a combination of mobility disability and overweight or obesity furthers negative development of social capital over time. To explore whether there were differences in social capital between normal-weight, overweight and obese people with or without mobility disability over a period of 8 years. We included 14,481 individuals (18-64 at baseline) from the Stockholm Public Health Cohort that started in 2002. Mobility disability, weight status, and social capital (structural: social activities, voting; cognitive: trust in authorities, and trust in people) were identified from self-reports. Risk ratios with 95% confidence intervals were estimated in multivariate longitudinal regression analyses. We found no significant differences in social activities and voting between the groups over time. However, when compared with the reference group, the groups with mobility disability had less trust in authorities and public institutions over time. Notably, obese people with mobility disability showed the largest decrease in trust in the police (RR = 2.29; 1.50-3.50), the parliament (RR = 2.00; 1.31-3.05), and local politicians (RR = 2.52; 1.61-3.94). People with mobility disability experience lower cognitive social capital over time than people without mobility disability. Being burdened by both mobility disability and obesity may be worse in terms of social capital than having just one of the conditions, especially regarding cognitive social capital. This finding is of public health importance, since social capital is related to health. Copyright © 2015 Elsevier Inc. All rights reserved.

  9. Service Standards for the Mobile/Social Library

    Thomas, Lisa Carlucci


    Customer service is at the core of everything librarians do in libraries. They strive to create positive customer relationships and to provide added value to the library services offered to their patrons. Emerging technologies offer opportunities for creative integration with library services. Staff should be encouraged to explore, learn, and…

  10. Explaining public service motivation : the role of leadership and basic needs satisfaction. Paper

    Vandenabeele, W.V.


    Both leadership and public service motivation are important issues in contemporary public administration. By connecting these issues, the aim of this paper is to assess the impact of transformational leadership behavior (promoting public values) on public service motivation development. Two

  11. Graceful Degradation in 3GPP MBMS Mobile TV Services Using H.264/AVC Temporal Scalability

    Thomas Wiegand


    Full Text Available These days, there is an increasing interest in Mobile TV broadcast services shown by customers as well as service providers. One general problem of Mobile TV broadcast services is to maximize the coverage of users receiving an acceptable service quality, which is mainly influenced by the user's position and mobility within the cell. In this paper, graceful degradation is considered as an approach for improved service availability and coverage. We present a layered transmission approach for 3GPP's Release 6 Multimedia and Broadcast Service (MBMS based on temporal scalability using H.264/AVC Baseline Profile. A differentiation in robustness between temporal quality layers is achieved by unequal error protection approach based on either application layer Forward Error Correction (FEC or unequal transmit power for the layers or even a combination of both. We discuss the corresponding MBMS service as well as network settings and define measures allowing for evaluating the amount of users reached with a certain mobile terminal play-out quality while considering the network cell capacity usage. Using simulated 3GPP Rel. 6 network conditions, we show that if the service and network settings are chosen carefully, a noticeable extension of the coverage of the MBMS service can be achieved.

  12. Procurement risk management practices and supply chain performance among mobile phone service providers in Kenya

    Emily Adhiambo Okonjo


    Full Text Available The aim of this study was to establish the relationship between procurement risk management practices and supply chain performance among mobile phone service providers in Kenya. The study specifically set out to establish the extent to which mobile phone service providers have implemented procurement risk management practices and to determine the relationship between procurement risk management practices and supply chain performance. The study adopted a descriptive study design by collecting data from the four (4 mobile telecommunication companies in Kenya using a self-administered questionnaire. Means, standard deviation, and regression analysis were used to analyze the data collected. The study established that most of the mobile phone service providers in Kenya had implemented procurement risk management practices. It was also clear that there was a very significant relationship between procurement risk management practices and supply chain performance.

  13. An Extended Technology Acceptance Model for Mobile Social Gaming Service Popularity Analysis

    Hui Chen


    Full Text Available The games industry has been growing prosperously with the development of information technology. Recently, with further advances in social networks and mobile services, playing mobile social gaming has gradually changed our daily life in terms of social connection and leisure time spending. What are the determinant factors which affect users intention to play such games? Therefore in this research we present an empirical study on WeChat, China’s most popular mobile social network, and apply a technology acceptance model (TAM to study the reasons beneath the popularity of games in mobile social networks. Furthermore, factors from social and mobile perspective are incorporated into the conventional TAM and their influence and relationships are studied. Experimental study on accumulated online survey data reveals several interesting findings and it is believed that this research offers the researchers in the community further insight in analysing the current popularity and future potential of mobile social games.

  14. Mobile Phone Use Behaviors and Postures on Public Transportation Systems.

    Liang, Huey-Wen; Hwang, Yaw-Huei


    Mobile phones are common in our daily life, but the users' preferences for postures or screen operating styles have not been studied. This was a cross-sectional and observational study. We randomly sampled passengers who used mobile phones on the Mass Rapid Transit (MRT) system in metropolitan Taipei. A checklist was used to observe their body postures and screen operating styles while sitting or standing. As a result, 1,230 subjects from 400 trips were observed. Overall, of all the passengers who were sitting, 41% of them were using mobile phones. The majority of the tasks involved browsing (84%) with their phones in a portrait orientation (93%). Different-hand holding/operating was the most commonly used operating style while sitting (46%) and same-hand holding/operating was the most common while standing (46%). The distribution of screen operating styles was significantly different for those sitting than for those standing and for different genders and age groups. The most frequently observed postures while sitting were having one's trunk against a backrest, feet on the floor and with or without an arm supported (58%). As for the users who were standing, the both- and different-hands groups had a high proportion of arms unsupported, feet on the floor and either their trunk supported or not. In contrast, the same-hand group tended to have their trunk unsupported, were holding a pole or handstrap and had both feet on floor. Further studies are warranted to characterize the ergonomic exposure of these commonly used postures and operating styles, and our results will help guide the selection of experimental conditions for laboratory settings.

  15. Public service of radioactive waste management for small producers

    Zeleznik, N.; Mele, I.


    By Governmental decree of May 1999, the Agency for radwaste management (ARAO) was authorized as a state public service for managing radioactive waste from small producers. By this decree the ARAO also became the operator of the Central Interim Storage intended for radioactive waste from industry, medicine and research, located in Brinje near Ljubljana. In this paper the current situation will be presented, together with plans for improving public service and the necessary refurbishment and modernization of the storage facility. Execution of the proposed measures, modifications and a modernization will ensure proper and safe storing of all radioactive waste from small producers produced in Slovenia, thus fulfilling the requirements for full operation of the public service of radioactive waste management.(author)

  16. Emerging markets for satellite data communications in the public service

    Potter, J. G.


    The paper discusses some of the current and potential markets for satellite data communications as projected by the Public Service Satellite Consortium (PSSC). Organizations in the public service sector are divided into three categories, depending on their expected benefits and organizational changes due to increased satellite telecommunications use: A - modest institutional adjustments are necessary and significant productivity gains are likely; B - institutional requirements picture is promising, but more information is needed to assess benefits and risk; and C - major institutional adjustments are needed, risks are high but possible benefits are high. These criteria are applied to the U.S. health care system, continuing education, equipment maintenance, libraries, environmental monitoring, and other potential markets. The potential revenues are seen to be significant, but what is needed is a cooperative effort by common carriers and major public service institutions to aggregate the market.

  17. 75 FR 69374 - Supplement to Universal Service Reform Mobility Fund


    ... does not designate ETCs) in any area that it seeks to serve; (2) have access to spectrum capable of 3G... must be designated as ETCs by the relevant state (or by the Commission in cases of states that have... for Mobility Fund support be designated as wireless ETCs covering the relevant geographic area prior...

  18. Cross-Layer Service Discovery Mechanism for OLSRv2 Mobile Ad Hoc Networks

    M. Isabel Vara


    Full Text Available Service discovery plays an important role in mobile ad hoc networks (MANETs. The lack of central infrastructure, limited resources and high mobility make service discovery a challenging issue for this kind of network. This article proposes a new service discovery mechanism for discovering and advertising services integrated into the Optimized Link State Routing Protocol Version 2 (OLSRv2. In previous studies, we demonstrated the validity of a similar service discovery mechanism integrated into the previous version of OLSR (OLSRv1. In order to advertise services, we have added a new type-length-value structure (TLV to the OLSRv2 protocol, called service discovery message (SDM, according to the Generalized MANET Packet/Message Format defined in Request For Comments (RFC 5444. Each node in the ad hoc network only advertises its own services. The advertisement frequency is a user-configurable parameter, so that it can be modified depending on the user requirements. Each node maintains two service tables, one to store information about its own services and another one to store information about the services it discovers in the network. We present simulation results, that compare our service discovery integrated into OLSRv2 with the one defined for OLSRv1 and with the integration of service discovery in Ad hoc On-demand Distance Vector (AODV protocol, in terms of service discovery ratio, service latency and network overhead.

  19. Cross-Layer Service Discovery Mechanism for OLSRv2 Mobile Ad Hoc Networks.

    Vara, M Isabel; Campo, Celeste


    Service discovery plays an important role in mobile ad hoc networks (MANETs). The lack of central infrastructure, limited resources and high mobility make service discovery a challenging issue for this kind of network. This article proposes a new service discovery mechanism for discovering and advertising services integrated into the Optimized Link State Routing Protocol Version 2 (OLSRv2). In previous studies, we demonstrated the validity of a similar service discovery mechanism integrated into the previous version of OLSR (OLSRv1). In order to advertise services, we have added a new type-length-value structure (TLV) to the OLSRv2 protocol, called service discovery message (SDM), according to the Generalized MANET Packet/Message Format defined in Request For Comments (RFC) 5444. Each node in the ad hoc network only advertises its own services. The advertisement frequency is a user-configurable parameter, so that it can be modified depending on the user requirements. Each node maintains two service tables, one to store information about its own services and another one to store information about the services it discovers in the network. We present simulation results, that compare our service discovery integrated into OLSRv2 with the one defined for OLSRv1 and with the integration of service discovery in Ad hoc On-demand Distance Vector (AODV) protocol, in terms of service discovery ratio, service latency and network overhead.

  20. Productivity and quality improvements in health care through airboss mobile messaging services.

    Shah, P J; Martinez, R; Cooney, E


    The US health care industry is in the midst of revolutionary changes. Under tremendous pressures from third-party payers and managed care programs to control costs while providing high quality medical services, health care entities are now looking at information technologies to help them achieve their goals. These goals typically include improved productivity, efficiency and decision-making capabilities among staff members. Moreover, hospitals and other health care facilities that provide a broad and integrated range of inpatient and outpatient care, wellness and home care services are in the best position to offer comprehensive packages to managed care and private insurers. Many health care providers and administrators are considered mobile employees. This mobility can range from intra-building and intra-campus to multi-site and metropolitan areas. This group often relies on a variety of information technologies such as personal computers, communicating laptops, pagers, cellular phones, wireline phones, cordless phones and fax machines to stay in touch and handle information needs. These health care professionals require mobile information access and messaging tools to improve communications, control accessibility and enhance decision-making capabilities. AirBoss mobile messaging services could address the health care industry's need for improved messaging capabilities for its mobile employees. The AirBoss family of services supports integrated voice services, data messaging, mobile facsimile and customized information delivery. This paper describes overview of the current mobile data networking capability, the AirBoss architecture, the health care-related applications it addresses and long-term benefits. In addition, a prototype application for mobile home health care workers is illustrated. This prototype application provides integrated e-mail, information services, web access, real-time access and update of patient records from wireline or wireless networks

  1. Public service in the age of social network media

    Hjarvard, Stig


    This chapter addresses how, and to what extent, public service obligations and institutions may be redefined and extended to facilitate information flows and public deliberation using social network media as a remedy for democratic deficiencies of both older mass media and newer forms of network...... media. I make a case for three public service functions that have particular importance in social network media: curation, moderation, and monitoring. Building on a critique of the individualistic perspective underlying both cyber-optimist and -pessimist accounts of the potentials of social network...... media, an alternative and institutional perspective based on mediatization theory is introduced. I focus on the ongoing restructuring of societal spheres through which strategic and sociable forms of communication are challenging deliberative forms of communication. Based on recent studies on public...


    Badulescu Alina


    Full Text Available Besides the goods and private services, covering the specific needs of individual or groups based on specific mechanisms of demand and supply, human needs can be addressed also through public services. They are designed to meet the general interests of members of a community or society at large and established by public authorities, subject to certain fundamental principles of organization and operation, such as: the principle of efficiency, the principle of equity, the principle of continuity, the principle of movability and the principle of decentralization. In the same time, public services involve in many areas of economic and social life is not just a national issue, but also have characteristics and provision ways at international, regional and euro-regional level. This paper underlines the main areas of euro-regional co-operation interest in the public services sectors, such as: the sectors of environment, agriculture and territorial planning, the sectors of transportation, security and telecommunication, the sector of the economy and labour force, the sector of cross-border populations: social protection and public health, the sectors of education, research and culture.

  3. Customer Satisfaction and Brand Switching Intention: A Study of Mobile Services in Saudi Arabia



    Full Text Available The purpose of the study is to investigate first, the relationship between the customer satisfaction and brand switching intention into the Saudi Arabian mobile-service market, and second, the association of service quality, customer service, service pricing, and value-added services with the customer satisfaction. Because of the difficulty of having a frame for the mobile-service customers from their providers, a convenience sample of 350 online respondents with the proper surveying techniques was used in data analysis and testing of the research hypotheses. The findings of the study confirm a significant negative relationship between customer satisfaction and brand switching intention. A 4% percent of the change in brand switching intention could be explained by the change in the customer satisfaction. Only three variables; customer service, service pricing, and service quality are critical determinants for mobile-service customer satisfaction. Customer service explained about 22%, whereas service pricing and service quality explained about 5% and 1% of the change in customer satisfaction respectively. The practical value of this study could be enabling the mobile-service providers in Saudi Arabia to well understand the determinants of the customer satisfaction and its negative relationship with brand switching intention. They may take these findings into account when setting marketing strategies to differentiate their brands to satisfy the customer needs and wants, to retain the existing customers and to attract new customers. These strategies have a positive effect on the company’s customer satisfaction that deter brand switching intention, hence increase the company’s competitiveness, market share and profitability.

  4. The sense of services in a globalizing public sector

    Fuglsang, Lars

    This paper represents an attempt to explore in a qualitative way how the microstructure of public private innovation networks in public services (ServPPINs) can be understood. The paper uses the concepts of sensemaking and weak cues from the sensemaking literature to explain how these Serv......, however, focused on “formalization” as one way to handle these sensemaking processes across organizational boundaries, and the paper tries to map different elements of this formalization process....


    Elena TUDOSE (IORGA)


    Objective assessment of the efficiency/effectiveness of an organization’s activity, based on realistic, measurable indicators, is a fundamental premise for successful strategic planning. Although traditionally associated with the business sector and the concept of economic productivity, benchmarking has become today an important tool used by public agencies in planning their activities and evaluating processes and outcomes. The public utility services sector is one of the fields that require ...

  6. Household utilization and expenditure on private and public health services in Vietnam.

    Ha, Nguyen Thi Hong; Berman, Peter; Larsen, Ulla


    The private provision of health services in Vietnam was legalized in 1989 as one of the country's means to mobilize resources and improve efficiency in the health system. Ten years after its legalization, the private sector has widely expanded its activities and become an important provider of health services for the Vietnamese people. However, little is known about its contribution to the overall objectives of the health system in Vietnam. This paper assesses the role of the private health care provider by examining utilization patterns and financial burden for households of private, as compared with public, services. We found that the private sector provided 60% of all outpatient contacts in Vietnam. There was no difference by education, sex or place of residence in the use of private ambulatory health care. Although there was evidence suggesting that rich people use private care more than the poor, this finding was not consistent across all income groups. The private sector served young children in particular. Also, people in households with several sick members at the same time relied more on private than public care, while those with severe illnesses tended to use less private care than public. The financial burden for households from private health care services was roughly a half of that imposed by the public providers. Expenditure on drugs accounted for a substantial percentage of household expenditure in general and health care expenditure in particular. These findings call for a prompt recognition of the private sector as a key player in Vietnam's health system. Health system policies should mobilize positive private sector contributions to health system goals where possible and reduce the negative effects of private provision development.


    Filipa Fonseca


    Full Text Available The objective of the paper is to identify the determinants of service quality as well as its impact on the satisfaction of public transport commuters. The paper explores the relationship between service quality and customer satisfaction in a public transport service taking into account both internal and external perspectives. In order to analyse this relationship, the concepts of service quality, consumer satisfaction and dissatisfaction are assessed. A model of analysis is developed aiming at explaining this relationship and guiding the empirical study. This is based on an exploratory case study of a metro company in Europe. The results of the study put in evidence two key findings. The first is related to the level of service quality in its main dimensions. We conclude that reliability, security, speed, comfort and punctuality are quality dimensions of greater importance for the public transport services. Secondly, the study explores satisfaction and their determinants. Despite literature stipulates the existence of a distinction between the constructs of quality and satisfaction, this study found that the transport company, non-customers and customers clearly do not make such a distinction.

  8. Exploring Factors Influencing Mobile Users' Intention to Adopt Multimedia Messaging Service

    Chang, Shuchih Ernest; Pan, Ying-Hui Vera


    While short messaging service (SMS) is discussed often in recent literature, multimedia messaging service (MMS), a media rich successor of SMS, is seldom heard or understood by mobile users in Taiwan. The adoption rates of MMS are far from satisfactory, implying that there might be some factors keeping the potential users away from using MMS. This…

  9. Improvements in dental care using a new mobile app with cloud services

    Chia-Yung Lin


    Conclusion: Our new mobile app, Dental Calendar, in combination with cloud services, provides efficient service to both dentists and patients, and helps establish a better relationship between them. It also helps dentists to arrange appointments for patients with sudden worsening of prosthesis function.

  10. Addressing the Challenges of Multi-touchpoint Experience Design for Mobile Services

    Qin, Xiangang; Law, Effie Lai-Chong; Clemmensen, Torkil

    ). By analyzing the context of using mobile music services we come up with a framework of CAD. CAD can sense the differences of contexts behind multiple touch points, understand the meaning underneath, predict upcoming possible actions, give advice to users and offer customized and adaptive services....

  11. Decentralized Services Orchestration Using Intelligent Mobile Agents with Deadline Restrictions

    Magalhães , Alex; Lung , Lau Cheuk; Rech , Luciana


    International audience; The necessity for better performance drives service orchestration towards decentralization. There is a recent approach where the integrator - that traditionally centralizes all corporative services and business logics - remains as a repository of interface services, but now lacks to know all business logics and business workflows. There are several techniques using this recent approach, including hybrid solutions, peer-to-peer solutions and trigger-based mechanisms. A ...

  12. Public service motivation and job performance of public sector employees in the Netherlands

    Leisink, P.L.M.; Steijn, B.


    This article contributes in three ways to our understanding of public service motivation (PSM) and its effects. In the first place, it applies an abridged version of Perry's measurement scale in the Dutch public sector. Although the results of the analysis show that PSM is a valid concept in this

  13. Public service motivation ad fonts : Personality traits as antecedents to serve the public interest

    van Witteloostuijn, Arjen; Esteve, M.; Boyne, G.


    Public Service Motivation (PSM) is a topic that has generated considerable interest among Public Administration scholars. Research on PSM has mainly focused on either defining what PSM is and how this construct can be measured or on testing how PSM affects individual and organizational variables.

  14. A mobile network-based multimedia teleconference system for homecare services.

    Zhang, Zhaomin; He, Aiguo; Wei, Daming


    Because most research and development for homecare services have focused on providing connections between home and service centers, the goal of the present work is to develop techniques and create realtime communications to connect service centers and homecare workers in mobile environments. A key technical issue for this research is how to overcome the limitation of bandwidth in mobile media and networks. An effort has been made to balance performance of communication and basic demands in telehealth through optimized system design and technical implementation. Implementations using third generation (3G) Freedom Of Mobile multimedia Access (FOMA) and Personal Handyphone System (PHS) were developed and evaluated. We conclude that the system we developed based on 3G FOMA provides sufficient and satisfactory functions for use in homecare services.

  15. Design and Implementation of Mobile Blended Learning Model Based on WeChat Public Platform

    Han Yanyan


    Full Text Available Merging together the ideas of mobile learning, blended learning and flipped classroom, a Mobile Blended Learning Model (MBLM is constructed. Based on WeChat Public Platform (WPP, MBLM can optimize the instructional process and improve the learning efficiency. A Mobile Blended Learning System(MBLS is implemented by using MBLM, and it is constructed by both WPP and auxiliary learning system which based on Java Web. This system has reasonable designed function, easy operation, and beautiful interface, so it can effectively promote the popularization of MBLM.

  16. Wireless Emergency Alerts Commercial Mobile Service Provider (CMSP) Cybersecurity Guidelines


    Switching Centers (MSCs) in CDMA networks . The interface standard be- tween the MC and CDMA networks is the IS-824, IS-637 SMDPP.  Global System for... networks is 3GPP 23.041 CBS-BSC.  Universal Mobile Telecommunications System (UMTS) networks : A CBC function is collocated with a CMSP Gateway for message...agement 16. Does the carrier patch all systems and network devices as appropriate?    CMU/SEI-2016-SR-009 | SOFTWARE ENGINEERING INSTITUTE

  17. A Resilient Cybersecurity Framework for Mobile Financial Services (MFS)

    Ambore, S.; Richardson, Christopher J.; Dogan, Huseyin; Apeh, Edward Tersoo; Osselton, David M.


    Cybercrime has astronomically risen with technological advancements alongside the business opportunities in cyberspace. So much so that cybercrime is now viewed as one of the top ten global risks. In recognition of the threat posed by cybercrime, organisations are investing in controls and countermeasures that would combat the threat of cybercrime and its impact. However, incidences of successful cyber-attacks are still on the rise. The advent of mobile devices has created a means of providin...

  18. Mobile satellite service communications tests using a NASA satellite

    Chambers, Katherine H.; Koschmeder, Louis A.; Hollansworth, James E.; ONeill, Jack; Jones, Robert E.; Gibbons, Richard C.


    Emerging applications of commercial mobile satellite communications include satellite delivery of compact disc (CD) quality radio to car drivers who can select their favorite programming as they drive any distance; transmission of current air traffic data to aircraft; and handheld communication of data and images from any remote corner of the world. Experiments with the enabling technologies and tests and demonstrations of these concepts are being conducted before the first satellite is launched by utilizing an existing NASA spacecraft.

  19. International Roaming of Mobile Services: The Need for Regulation

    Falch, Morten


    This section discusses the need for regulation of international roaming charges. This is done through analysis of the EU experiences by a heavy handed price regulation of roaming services.......This section discusses the need for regulation of international roaming charges. This is done through analysis of the EU experiences by a heavy handed price regulation of roaming services....

  20. Public Service Motivation and Employment Sector: Attraction or Socialization?

    Kjeldsen, Anne Mette; Jacobsen, Christian Bøtcher


    Numerous studies have shown that public service motivation (PSM) is positively associated with public sector employment. However, the question of whether PSM influences or is influenced by employment decisions remains open, since previous studies have mostly relied on cross-sectional samples...... with experienced employees. This article investigates the relationship between PSM and employment sector in pre-entry and post-entry settings using data from a panel of Danish physiotherapy students surveyed before and after their first job in the public or private sector. The analyses show that PSM is neither...

  1. The challenges of government use of cloud services for public service delivery

    Irion, K.


    Cloud services hold the promise of rendering public service delivery and back-office operations more effective and efficient, by providing ubiquitous, on-demand access to computing resources. Beyond the compelling cost economies, cloud technology is also a promising platform for open government,

  2. Mobile Context-Aware Support for Public Transportation Users

    von Buchwald, Esben; Larsen, Jakob Eg; Murray-Smith, Roderick


    compass bearing, in addition to a distance range chosen by a physical gesture. The main application tested in this paper is a system to support public transport users in Copenhagen. Users can point at any bus-stop or train station and be given timetables, next departure times, and buy a ticket via SMS...

  3. resource mobilization in public university libraries in tanzania

    Some of the challenges facing these libraries are limited funds and other library resources. Public University libraries manage, collect and provide access to an ever-growing arsenal of information for an increasing number of users in an environment of growing financial constraints. The paper argues that libraries employ ...

  4. Public Sector Transformation, Racial Inequality and Downward Occupational Mobility

    Wilson, George; Roscigno, Vincent J.; Huffman, Matt L.


    New "governance" reforms entailing shifts toward privatization have permeated the public sector over the last decade, possibly affecting workplace-based attainments. We examine the consequences of this reform for African American men, who during the civil rights era reached relative parity with whites. We analyze race-based inequities on one…

  5. Making Publics: Mobilizing Audiences in High School Makerspaces

    Stornaiuolo, Amy; Nichols, T. Philip


    Background/Context: Researchers, policy makers, and practitioners are paying increasing attention to the educational opportunities afforded by the maker movement--a growing public interested in do-it-yourself designing, remixing, and tinkering using physical and digital tools. While education research on "making" has often focused on…

  6. M2M Optimizations in Public Mobile Networks

    Norp, A.H.J.; Landais, B.


    Many M2M applications use public telecommunications networks to transfer data from M2M devices to an M2M server. These telecommunications networks will have to be adapted to cope with the traffic generated by the projected growth of M2M applications. In the near future, many more devices will be


    B. Olufemi ODUFUWA


    This paper analyzed the mobility of the elderly from the provision of public transport perspective and using mobility indicators-mean number of trips, time of travel, travel mode, accessibility and confortability of travel modes. The result shows that the available public transports in Nigeria cities are neither accessible nor convenient for the ageing population. As a result of economic hardship of the Nation for instance, most of the ageing population have no access to private means of mobility and thus they are increasingly dependent on the available public transport to meet their travel needs. Other findings reveals that the elderly makes more trips but with a selective time of travel. Nevertheless, the environmental emissions as well as exposure to traffic accident and long length of travel as a result of frequent traffic congestion have gross implications on the quality of life of the elderly.

  8. Usage of Web Service in Mobile Application for Parents and Students in Binus School Serpong

    Karto Iskandar


    Full Text Available A web service is a service offered by a device electronically to communicate with other electronic device using the World wide web. Smartphone is an electronic device that almost everyone has, especially student and parent for getting information about the school. In BINUS School Serpong mobile application, web services used for getting data from web server like student and menu data. Problem faced by BINUS School Serpong today is the time-consuming application update when using the native application while the application updates are very frequent. To resolve this problem, BINUS School Serpong mobile application will use the web service. This article showed the usage of web services with XML for retrieving data of student. The result from this study is that by using web service, smartphone can retrieve data consistently between multiple platforms. 

  9. Correlates of justice encounter in service recovery and word-of-mouth publicity

    Hart O. Awa


    Full Text Available This paper examines word-of-mouth publicity as an outcome of consumer perception of equitable recovery programs. Survey data were drawn from 317 teachers of Federal Government Colleges and 79 executives of mobile telephone firms in the southeastern and south–south zones; this sample came from locations where Global Systems for Mobile Communications and Code Data Multiple Access networks have interface. Using the partial least square to analyze the data, the path coefficients with their respective t-values greater than 1.96 confirm that the justice dimensions have statistically significant relationship with word-of-mouth. Thus, the manipulation of justice dimensions in the events of service failure affects customers’ advocacy behavior. The study recommends proactive and relational approaches in dealing with customer issues as well as fair and equitable recovery and complaint handling programs to suit the needs of the complainants, get them satisfied, and to cause them to progress in the loyalty ladder.

  10. Personal Establishment and Accomplishment of Public Service Values

    Mirko PEČARIČ


    Full Text Available Public objectives are mostly developed within public administrations, which despite apparent Weberian rationality work mainly evolutionarily, i.e. by imitation of what already works in other areas and what randomly brings good results. The rule of law that is fundamental to the Western democratic order cannot work without morality and legal values. If we want workable values, we must understand them at their core, which is not the domain of law. The starting point is an individual who operates primarily on the basis of his personal characteristics regardless of all the present theories of the public administration. Entering into the unknown with full preparedness for the changes will be the motto of the future public administration. We are much closer to such a stance if we know how the public service values are really established and implemented.

  11. "I'm very visible but seldom seen": consumer choice and use of mobility aids on public transport.

    Unsworth, Carolyn A; Rawat, Vijay; Sullivan, John; Tay, Richard; Naweed, Anjum; Gudimetla, Prasad


    The number of mobility aid users continues to rise as the population ages. While mobility aid users rely on public transport due to its affordability, evidence suggests access can be difficult. This study aims to describe people who use mobility aids to access public transport and the role of public transport access in influencing mobility aid choice. Sixty-seven mobility aid users participated in telephone surveys which predominantly used a structured quantitative format. Data were analysed descriptively and any additional comments were simply categorized. Thirty-six participants were female (54%), with a total sample mean age of 58.15 years (SD = 14.46). Seventy-two percent lived in metropolitan areas, 48% lived alone, and the sample experienced a variety of conditions including spinal cord injury (37%) and arthritis (18%). Sixty-four percent of all respondents used two or more mobility aids including powered wheelchairs, scooters and walking frames. The most important features when choosing a mobility aid were reliability, turning ability and size. Fifty-two percent of all respondents strongly agreed that public transport is generally accessible. While work continues to ensure that public transport vehicles and stations are fully accessible, mobility aid users must manage current infrastructure and access a system which has been shown through this research to have many limitations. Mobility aid users, vendors and health professionals need to work together to identify mobility aids that fulfil needs, and are reliable and safe, so that mobility aid users are both "visible and seen" when accessing the public transport network. Implications for rehabilitation Some mobility aid users experience difficulties accessing and using public transport and further research is required to ensure the whole public transport network is fully accessible to people using mobility aids. Many people have more than one seated mobility aid, suggesting people can choose different

  12. The public service-motivated volunteer devoting time or effort

    Costello, Joyce; Homberg, Fabian; Secchi, Davide


    and thus may inform subsequent empirical work. First, we address academic debates concerning the measurement of volunteer effort. Second, we propose using public service motivation (PSM) theory as a means to understand the motivation of volunteers across sectors. We suggest that different PSM dimensions...

  13. Pattern and correlates of obesity among public service workers in ...

    Isaac Aladeniyi

    Relevant demographic and lifestyle measures were obtained using the World Health Organization ... activity patterns, leading to energy imbalance and, consequently, obesity.10. Public service workers constitute the greater percentage of a nation's workforce and ... could affect their cardiometabolic health negatively, reduce.

  14. Ocular problems among public service retirees in a Southern ...

    Ocular problems among public service retirees in a Southern Nigerian Metropolitan City. ... Using World Health Organization/ International Agency for Prevention of Blindness criteria for visual assessment 239 (40.4%) had good vision, 203 (34.3%) had moderate visual impairment, 48 (8.1%) had severe visual impairment, ...

  15. University Students' Views of a Public Service Graduation Requirement

    Moely, Barbara E.; Ilustre, Vincent


    As New Orleans began to rebuild after Hurricane Katrina, Tulane University also began its recovery process. A new initiative in the recovery was the establishment of a public service graduation requirement for undergraduate students. Attitudes toward the requirement were assessed for 290 first-year and 257 advanced students in fall 2006. The…

  16. Public Radio Stations' Educational Services, 1982-83.

    Katz, Joan H.; Wood, Denise E.

    Highlights are presented from a third survey of educational services provided by public radio stations to elementary, secondary, and postsecondary educational institutions throughout the United States for the 2-year period from September 1, 1981 to August 30, 1983. Findings presented are based on the responses of 49 stations out of the 132…

  17. Delivery of public services in ethnic minority states: Gender equality ...

    Delivery of public services in ethnic minority states: Gender equality and decentralization in Myanmar. In 2017, to sustain Myanmar's democratic transition, IDRC and Global Affairs Canada ... and staff from the University of Toronto's Munk School of Global Affairs (Asia ... Ideas from the global climate change hotspot research.

  18. Applying the ecosystem services concept to public land management

    Jeffrey D. Kline; Marisa J. Mazzota; Thomas A. Spies; Mark E. Harmon


    We examine challenges and opportunities involved in applying ecosystem services to public land management with an emphasis on national forests in the United States. We review historical forest management paradigms and related economic approaches, outline a conceptual framework defining the informational needs of forest managers, and consider the feasibility of its...

  19. Development of Integrated Public Administration Custom Services in Hungary.

    Laki, Tamas


    The paper is a case-study introducing a national project in Hungary establishing a countrywide public administration customer service system where accessibility was a key issue. Starting from the concept the paper describes the methods and organisational background how accessible design was integrated in the planning method and gives a feedback of site experiences.

  20. Alternative Public Service Delivery Models in Health, Water and ...

    The literature on public service delivery alternatives has to date been highly localized, sector specific and lacking in methodological consistency. This project seeks to analyze health, water and electricity delivery models in Africa, Asia and Latin America in order to identify and document successful alternatives to ...