The Roles of Technical Communication Researchers in Design Scholarship

Science.gov (United States)

Sánchez, Fernando

2017-01-01

Design has come to be understood as an essential aspect of the work that technical communicators claim. As a result, research in the field of technical communication has approached studies of design in numerous ways. This article showcases how technical communication researchers assume the roles of observers, testers, critics, creators, and…

Gender Issues in Technical Communication Studies: An Overview of the Implications for the Profession, Research, and Pedagogy.

Science.gov (United States)

Allen, Jo

1991-01-01

Presents an overview of research and unanswered questions related to gender issues in technical communication. Addresses the consequences of the feminization of technical communication, research on gender differences in technical communication, and the means for encouraging a more gender-balanced view of business and industry. (SR)

A MODEL FOR INTEGRATED SOFTWARE TO IMPROVE COMMUNICATION POLICY IN DENTAL TECHNICAL LABS

Directory of Open Access Journals (Sweden)

Minko M. Milev

2017-06-01

Full Text Available Introduction: Integrated marketing communications (IMC are all kinds of communications between organisations and customers, partners, other organisations and society. Aim: To develop and present an integrated software model, which can improve the effectiveness of communications in dental technical services. Material and Methods: The model of integrated software is based on recommendations of a total of 700 respondents (students of dental technology, dental physicians, dental technicians and patients of dental technical laboratories in Northeastern Bulgaria. Results and Discussion: We present the benefits of future integrated software to improve the communication policy in the dental technical laboratory that meets the needs of fast cooperation and well-built communicative network between dental physicians, dental technicians, patients and students. Conclusion: The use of integrated communications could be a powerful unified approach to improving the communication policy between all players at the market of dental technical services.

Teaching Workplace Skills to Technical Communicators

OpenAIRE

Darina M. Slattery; Yvonne Cleary

2013-01-01

peer-reviewed In this article, we introduce two programmes in technical communication (one distance, and one on-campus) offered by the University of Limerick. Both programmes have been running for several years, but are regularly reviewed to ensure that they remain relevant. We describe how these programmes correspond to industry needs, and how they develop core competencies of technical communicators. We outline two key types of assignment (writing and development), and explain their rele...

Research in technical communication in the Netherlands

NARCIS (Netherlands)

Jansen, C.J.M.

1994-01-01

In the Netherlands, research in technical communication is a part of research in 'functional text,' which has concrete goals that must be achieved by lay readers. Three recent studies focus on the use of and failure to use software manuals, the minimalist approach and learning styles, and the effect

TecCOMFrame : A competence framework for technical communication

NARCIS (Netherlands)

Cleary, Yvonne; Karreman, Joyce; Closs, Sissi; Drazek, Zygmunt; Engberg, Jan; Ghenghea, Voichita; Meex, Birgitta; Minacori, Patricia; Muller, J.; Straub, Daniela

2017-01-01

The role of technical communicators is expanding due to technology. However, many individuals throughout Europe gain employment as technical communicators without undergoing specialized training. TecCOMFrame, a three-year project funded by the European Union, aims to develop: 1) a common academic

Gender, Technology, and the History of Technical Communication.

Science.gov (United States)

Durack, Katherine T.

1997-01-01

Considers why women have been absent from the history of technical communication. Discusses research from the history of technology suggesting that notions of "technology,""work," and "workplace" may be gendered terms. Concludes with several suggestions for defining technical communication so that significant works of…

Multilevel Leadership and Organizational Effectiveness in Indian Technical Education: The Mediating Role of Communication, Power and Culture

Science.gov (United States)

Gochhayat, Jyotiranjan; Giri, Vijai N.; Suar, Damodar

2017-01-01

This study provides a new conceptualization of educational leadership with a multilevel and integrative approach. It examines the impact of multilevel leadership (MLL) on the effectiveness of technical educational institutes through the mediating effects of organizational communication, bases of power and organizational culture. Data were…

Downsizing Technical Communication Staff: The Risk to Corporate Success.

Science.gov (United States)

Smudde, Peter M.

1993-01-01

Notes that companies responding to the struggling economy are downsizing staff, including technical communicators. Maintains that such cutbacks affect not only employee confidence and productivity but also product quality, customer satisfaction, and future sales. States that technical communicators' critical knowledge is an asset that companies…

Conceptualizing the Organizational Role of Technical Communicators: A Systems Approach.

Science.gov (United States)

Harrison, Teresa M.; Debs, Mary Beth

1988-01-01

Uses a systems approach to organizational theory to argue that technical communicators function as "boundary spanners," who make sense of and disseminate information required for coordination between organizational groups, and for effective responses to the environment. (JAD)

Cosmopolitanism: Extending Our Theoretical Framework for Transcultural Technical Communication Research and Teaching

Science.gov (United States)

Palmer, Zsuzsanna Bacsa

2013-01-01

The effects of globalization on communication products and processes have resulted in document features and interactional practices that are sometimes difficult to describe within current theoretical frameworks of inter/transcultural technical communication. Although it has been recognized in our field that the old theoretical frameworks and…

Aristotelian Rhetorical Theory as a Framework for Teaching Scientific and Technical Communication.

Science.gov (United States)

Newman, Sara

1999-01-01

Describes an upper level rhetorical theory course for Scientific and Technical Communication majors (developed and taught by the author) that is grounded in Aristotle's "On Rhetoric" and in his understanding that effective communication is a systematic "tekhne"/art. Describes how the course uses Aristotle's work as a…

Sex Differences in Technical Communication: A Perspective from Social Role Theory

Science.gov (United States)

Thompson, Isabelle

2004-01-01

This article interprets technical communication research about sex differences according to social role theory, which argues that sex differences are enculturated through experiences associated with social positions in the family and the workplace. It reevaluates technical communication research about sex differences in communicative and…

Technical comparison of several global mobile satellite communications systems

Science.gov (United States)

Comparetto, Gary M.

The era of satellite-based mobile satellite communications (MSC) systems started with the first MARISAT satellite which was launched into a geostationary orbit over the Pacific Ocean in 1976 to provide communications between ships and shore stations. The combination of high cost and unacceptably large equipment has kept the space-based MSC systems from appealing to the wider market of personal mobile communications. The progress made over the last ten years, however, in digital voice processing, satellite technology, and component miniaturization has resulted in the viability of satellite-based mobile satellite communications systems to meet the growing market in personal mobile communications using handsets similar to those currently in use with land-based cellular systems. Three of the more mature LEO/MEO satellite systems are addressed in this paper including GLOBALSTAR, Iridium, and Odyssey. The system architectures of each system are presented along with a description of the satellite and user handset designs and the multiaccess techniques employed. It will be shown that, although a number of similarities exist among the system addressed, each system is unique in a variety of significant design areas. It is concluded that the technical feasibility of satellite-based mobile satellite communications systems seems to be secure. It will be challenging, however, for the vendors to actually develop and deploy these systems in a cost effective, timely, and reliable way that meets a continually evolving set of requirements based upon a rapidly changing technology base.

NASA/DOD Aerospace Knowledge Diffusion Research Project. Paper 32: A new era in international technical communication: American-Russian collaboration

Science.gov (United States)

Flammia, Madelyn; Barclay, Rebecca O.; Pinelli, Thomas E.; Keene, Michael L.; Burger, Robert H.; Kennedy, John M.

1993-01-01

Until the recent dissolution of the Soviet Union, the Communist Party exerted a strict control of access to and dissemination of scientific and technical information (STI). This article presents models of the Soviet-style information society and the Western-style information society and discusses the effects of centralized governmental control of information on Russian technical communication practices. The effects of political control on technical communication are then used to interpret the results of a survey of Russian and U.S. aerospace engineers and scientists concerning the time devoted to technical communication, their collaborative writing practices and their attitudes toward collaboration, the kinds of technical documents they produce and use, their views regarding the appropriate content for an undergraduate technical communication course, and their use of computer technology. Finally, the implications of these findings for future collaboration between Russian and U.S. engineers and scientists are examined.

NASA/DoD Aerospace Knowledge Diffusion Research Project. XXXII - A new era in international technical communication: American-Russian collaboration

Science.gov (United States)

Flammia, Madelyn; Barclay, Rebecca O.; Pinelli, Thomas E.; Keene, Michael L.; Burger, Robert H.; Kennedy, John M.

1993-01-01

Until the recent dissolution of the Soviet Union, the Communist Party exerted a strict control of access to and dissemination of scientific and technical information. This article presents models of the Soviet-style information society and the Western-style information society and discusses the effects of centralized governmental control of information on Russian technical communication practices. The effects of political control on technical communication are then used to interpret the results of a survey of Russian and U.S. aerospace engineers and scientists concerning the time devoted to technical communication, their collaborative writing practices and their attitudes toward collaboration, the kinds of technical documents they produce and use, their views regarding the appropriate content for an undergraduate technical communication course, and their use of computer technology. Finally, the implications of these findings for future collaboration between Russian and U.S. engineers and scientists are examined.

My Career and the "Rhetoric of" Technical Writing and Communication

Science.gov (United States)

Schuster, Mary Lay

2015-01-01

This article traces the history of Mary Schuster's career in technical writing and communication from 1968 when she took a position in the Publications Department at the Institute of Electrical and Electronics Engineers (IEEE) to her work at "Technical Communication Quarterly" ("TCQ") in 2003 and forward. She discusses the…

Technical Communicator: A New Model for the Electronic Resources Librarian?

Science.gov (United States)

Hulseberg, Anna

2016-01-01

This article explores whether technical communicator is a useful model for electronic resources (ER) librarians. The fields of ER librarianship and technical communication (TC) originated and continue to develop in relation to evolving technologies. A review of the literature reveals four common themes for ER librarianship and TC. While the…

Risk Communication: A Key for Fostering a More Resilient Safety Culture

International Nuclear Information System (INIS)

Nishizawa, M.

2016-01-01

It is widely agreed that the accident of the Fukushima Daiichi nuclear power plant was not only triggered by natural events combined with technical failures, but was a human induced disaster. From the bitter lessons, we have learned that human and organizational factors associated with emergency planning, response and decision-making for nuclear safety need to be more carefully reviewed and enhanced. Elements of social sciences, especially, risk management and risk communication here play a key role. Risk communication is an established concept within risk analysis frameworks. It is a vital tool to convey the meaning of scientific assessment and risk management, share safety related information, and exchange views and values amongst varying stakeholder groups. Risk communication aims at building trust through this process and human interactions. However, it would not be an overstatement that the essence of risk communication is not fully understood. As a result, it is either partially integrated into risk management practice or remains unconducive. The marginalisation of risk communication is observed in a variety of risk communication practices, or more evidently, in perception gaps between lays and experts about risks.

Project Management Communication 2.0

DEFF Research Database (Denmark)

Berggreen, Line; Kampf, Constance Elizabeth

2015-01-01

How can we understand project management communication practices for developing effective practices in professional and technical communication? In this article we explore an approach to project management that focuses on projects as having a technical documentation structure with content...... that is developed through social or interpersonal communication practices. Looking at the broader picture of project management which besides the implementation phase also includes conception, planning and closure, we see a project management framework that brings together both technical and social aspects...... of project communication. To understand how this works, we interviewed project managers about their understanding and strategy in communicating about the projects they lead. Findings demonstrate that more experienced project managers have a more nuanced understanding of project communication as both...

Moving towards Ethnorelativism: A Framework for Measuring and Meeting Students' Needs in Cross-Cultural Business and Technical Communication

Science.gov (United States)

Wang, Junhua

2013-01-01

Scholars in business and technical communication have continuously made efforts to look for effective teaching approaches for cross-cultural business and technical communication; however, little research has been conducted to study the process by which students develop intercultural competence; fewer studies have been conducted to assess learners'…

Expert Systems as Tools for Technical Communicators.

Science.gov (United States)

Grider, Daryl A.

1994-01-01

Discusses expertise, what an expert system is, what an expert system shell is, what expert systems can and cannot do, knowledge engineering and technical communicators, and planning and managing expert system projects. (SR)

The Boston Study: Analysis of a Major Metropolitan Business- and Technical-Communication Market.

Science.gov (United States)

Buchholz, William J.

1989-01-01

Presents a year-long study of the duties, skills, and knowledge required of business- and technical-communication professionals in Boston, Massachusetts. Focuses on six categories of practice: technical communication, publishing, public relations, marketing, development, and training. Suggests that in the next decade communication practitioners…

What You Should Get from a Professionally Oriented Master's Degree Program in Technical Communication.

Science.gov (United States)

Carliner, Saul

1992-01-01

Cites reasons for pursuing a curriculum in technical communication, lists objectives a program should achieve, and outlines a four-part program that includes theory, professional skills, technical proficiency, and an internship. Lists schools offering programs in technical communication. (SR)

Oral Communication and Technical Writing: A Reconsideration of Writing in a Multicultural Era

Science.gov (United States)

Cibangu, Sylvain K.

2009-01-01

This article investigates the status of orality in the history of technical communication. The article calls for orality as an integral part and driving force of technical writing. The article brings to light the misconceptions that have led to a diminished role of oral communication in technical writing. The article shows the implications of oral…

Challenges and Rewards of Teaching Intercultural Communication in a Technical Writing Course: A Case Study

Science.gov (United States)

Cardenas, Diana L.

2012-01-01

Community-based projects immerse technical writing students in intercultural communication, addressing local needs and shaping documents in human terms. Students at a South Texas university work to establish communication with clients in a city-county health department to create effective documents and disseminate family health legislation. To…

Tracing the History of Technical Communication from 1850-2000: Plus a Series of Survey Studies.

Science.gov (United States)

McDowell, Earl E.

This research focuses on the history of technical communication since 1850, with a specific focus on the technological changes that occurred between 1900 and 1950. This paper also discusses the development of professional technical communication organizations and the development of technical communication programs at the bachelor, masters, and…

Introducing Heuristics of Cultural Dimensions into the Service-Level Technical Communication Classroom

Science.gov (United States)

Schafer, Robert

2009-01-01

A significant problem for practitioners of technical communication is to gain the skills to compete in a global, multicultural work environment. Instructors of technical communication can provide future practitioners with the tools to compete and excel in this global environment by introducing heuristics of cultural dimensions into the…

TOWARD MORE EFFECTIVE REGULATION

Energy Technology Data Exchange (ETDEWEB)

J. GRAF

2000-06-01

This paper proposes a model relationship between the operator engaged in a hazardous activity, the regulator of that activity, and the general public. The roles and responsibilities of each entity are described in a way that allows effective communication flow. The role of the regulator is developed using the steam boiler as an example of a hazard subject to regulation; however, the model applies to any regulated activity. In this model the safety analyst has the extremely important role of communicating sometimes difficult technical information to the regulator in a way that the regulator can provide credible assurance to the general public as to the adequacy of the control of the hazardous activity. The conclusion asserts that acceptance of the model, understanding of the roles and responsibilities and definition of who communicates what information to whom will mitigate frustration on the part of each of the three entities.

Using communication norms in socio-technical systems

NARCIS (Netherlands)

Weigand, H.; Whitworth, B.; de Moor, A.

2009-01-01

Often socio-technical systems are designed simply on the basis of what the user asks, and without considering explicitly whether the required process structure is right and wrong. However, poor communication may cause many problems. Therefore, a design cycle should always include diagnosis, and in

Communication of technical information to lay audiences. [National Waste Terminal Storage (NWTS) program

Energy Technology Data Exchange (ETDEWEB)

Bowes, J.E.; Stamm, K.R.; Jackson, K.M.; Moore, J.

1978-05-01

One of the objectives of the National Waste Terminal Storage (NWTS) Program is to provide terminal storage facilities for commercial radioactive wastes in various geologic formations at multiple locations in the United States. The activities performed under the NWTS Program will affect regional, state, and local areas, and widespread public interest in this program is expected. Since a large part of the NWTS Program deals with technical information it was considered desirable to initiate a study dealing with possible methods of effectively transmitting this technical information to the general public. This study has the objective of preparing a state-of-the-art report on the communication of technical information to lay audiences. The particular task of communicating information about the NWTS Program to the public is discussed where appropriate. The results of this study will aid the NWTS Program in presenting to the public the quite diverse technical information generated within the program so that a widespread, thorough public understanding of the NWTS Program might be achieved. An annotated bibliography is included.

Role-playing for more realistic technical skills training.

Science.gov (United States)

Nikendei, C; Zeuch, A; Dieckmann, P; Roth, C; Schäfer, S; Völkl, M; Schellberg, D; Herzog, W; Jünger, J

2005-03-01

Clinical skills are an important and necessary part of clinical competence. Simulation plays an important role in many fields of medical education. Although role-playing is common in communication training, there are no reports about the use of student role-plays in the training of technical clinical skills. This article describes an educational intervention with analysis of pre- and post-intervention self-selected student survey evaluations. After one term of skills training, a thorough evaluation showed that the skills-lab training did not seem very realistic nor was it very demanding for trainees. To create a more realistic training situation and to enhance students' involvement, case studies and role-plays with defined roles for students (i.e. intern, senior consultant) were introduced into half of the sessions. Results of the evaluation in the second term showed that sessions with role-playing were rated significantly higher than sessions without role-playing.

"Techne" and Technical Communication: Toward a Dialogue.

Science.gov (United States)

Gordon, Jay

2002-01-01

Offers background on how the term "techne" was used up through the fourth century BCE. Discusses how modern discourse on technical communication both converges with and departs from Plato's and Aristotle's statements on the relationship between "techne" and rhetoric. Points out areas for further discussion as teachers of…

Briefing Products - Tools for Communicating Technical Issues to a Non-Technical Audience

International Nuclear Information System (INIS)

Clark, Harvey; Foster, Kevin T.

2011-01-01

Briefing Products are a new NARAC/IMAAC product line designed to communicate the consequences of a radiological, nuclear, chemical or biological agent incident to non-technical decision makers and key leaders. Each Briefing Product addresses a single decision or issue focused on potential actions that should be considered when responding to a hazard, while avoiding the use of technical or regulatory jargon. Briefing Products do not make protective action recommendations, although they do concretely assist decision-makers with development of their own protective actions by quoting or paraphrasing the published guidance relevant to the decision at hand. Briefing Products are produced in sets tailored to specific types of incident which together depict the key decisions and characteristics of the incident. Each Briefing Product in the set consists of three elements: (1) Primary Effects, (2) Key Points and (3) Presenter Notes. Both the Primary Effects and Key Points are ready for direct presentation, while the Presenter Notes are designed to provide background information to the presenter and are not for direct presentation to the audience. The Briefing Products themselves are alternative presentations of results from the customary standard NARAC/IMAAC technical products. Currently, Briefing Products are available for detonation of both RDDs (Radiological Dispersal Devices) and INDs (Improvised Nuclear Devices). A new set of products tailored to nuclear power plant (NPP) accidents is currently under development. This paper describes the scope, structure and content of the Briefing Product sets. Examples from the two sets of Briefing Products now available are presented.

Problems in Communication between Businesses and Technical Education System

Directory of Open Access Journals (Sweden)

Szafrański Maciej

2017-06-01

Full Text Available This paper presents how some communication problems between business and Technical Education System (TES can be reduced. This comes to a misunderstanding of the needs of entrepreneurs for the knowledge and skills, in this paper treated as a resource on the market. The authors explain why debated issue falls in the area of corporate management. It identifies one of the reasons hindering the solution of problems. In order to clarify the issues it references the achievements of analytic philosophy of language and the theory of communication code. It proposed a method of facilitating the solution of the problem, which is being implemented since 2016 by the research team, co-created by the authors of this publication. The aim of the development of this publication is to supplement the theoretical and practical knowledge of management in manufacturing companies and others with high technical potential, where there is a large, growing and rapidly changing demand for knowledge and technical skills.

Fault localization technics in energy and communication cables. Fehlerortungstechnik in Energie- und Nachrichtenkabeln

Energy Technology Data Exchange (ETDEWEB)

Bartz, W G; Wippler, E

1981-01-01

Though fault localization technics in energy and information cables represents a special field within electrical engineering or electrical measurement engineering its significance becomes visible when fault-localization technics is seen with the same eyes as energy supply or information exchange. To maintain supply and exchange disturbance free, e.g. by means of continuous or periodical monitoring or to restore them quickly in case of disturbance is the task of fault localization technics. This new volume shall give a survey on the network structures in energy and communication networks, on the types and frequency of past interruptions and also on procedures to evaluate interruptions statistically. Methods, procedures and measurement techniques of fault-localization technics are presented for usual communication and energy cables as well as for optical communication cables.

Understanding Decision-Making, Communication Rules, and Communication Satisfaction as Culture: Implications for Organizational Effectiveness.

Science.gov (United States)

Shockley-Zalabak, Pamela

A study of decision making processes and communication rules, in a corporate setting undergoing change as a result of organizational ineffectiveness, examined whether (1) decisions about formal communication reporting systems were linked to management assumptions about technical creativity/effectiveness, (2) assumptions about…

Communication campaign for the selecting of a technical undergraduate degree at the Salesian Polytechnic University

Directory of Open Access Journals (Sweden)

Adriana Priscila Vallejo

2016-08-01

Full Text Available This paper aims to make available to the scientific community, a communication campaign designed based on the factors involved in choosing a technical undergraduate degree at the Salesian Polytechnic University in Cuenca. Given the momentum that currently provided by the Ecuadorean government to technical and technological country institutes, must take measures to encourage the academic preparation of students opting not only for technical training but by engineering which ensures professionals that guarantee the rights stipulated in the Constitution of Ecuador and help boost the economy with innovation, research and entrepreneurship. The research is qualitative. It is based on focus groups and semi-structured interviews; its conceptual basis is defined by marketing approaches and public relations services; which means that the above factors constitute the main element for the development of a creative communicational approach to provide a more valuable study fields of the institution. 

More explicit communication after classroom-based crew resource management training: results of a pragmatic trial.

Science.gov (United States)

Verbeek-van Noord, Inge; de Bruijne, Martine C; Twisk, Jos W R; van Dyck, Cathy; Wagner, Cordula

2015-02-01

Aviation-based crew resource management trainings to optimize non-technical skills among professionals are often suggested for health care as a way to increase patient safety. Our aim was to evaluate the effect of a 2-day classroom-based crew resource management (CRM) training at emergency departments (EDs) on explicit professional oral communication (EPOC; non-technical skills). A pragmatic controlled before-after trial was conducted. Four EDs of general teaching hospitals were recruited (two intervention and two control departments). ED nurses and ED doctors were observed on their non-technical skills by means of a validated observation tool (EPOC). Our main outcome measure was the amount of EPOC observed per interaction in 30 minutes direct observations. Three outcome measures from EPOC were analysed: human interaction, anticipation on environment and an overall EPOC score. Linear and logistic mixed model analyses were performed. Models were corrected for the outcome measurement at baseline, days between training and observation, patient safety culture and error management culture at baseline. A statistically significant increase after the training was found on human interaction (β=0.27, 95% CI 0.08-0.49) and the overall EPOC score (β=0.25, 95% CI 0.06-0.43), but not for anticipation on environment (OR=1.19, 95% CI .45-3.15). This means that approximately 25% more explicit communication was shown after CRM training. We found an increase in the use of CRM skills after classroom-based crew resource management training. This study adds to the body of evidence that CRM trainings have the potential to increase patient safety by reducing communication flaws, which play an important role in health care-related adverse events. © 2014 John Wiley & Sons, Ltd.

The Social Perspective and Pedagogy in Technical Communication.

Science.gov (United States)

Thralls, Charlotte; Blyler, Nancy Roundy

1993-01-01

Notes that as teachers integrate social theory into the technical communication classroom, they interpret the connection between writing and culture in different ways. Describes four social pedagogies of writing--the social constructionist, the ideologic, the social cognitive, and the paralogic hermeneutic--distinguishing them by their pedagogic…

"You Will": Technology, Magic, and the Cultural Contexts of Technical Communication.

Science.gov (United States)

Kitalong, Karla Saari

2000-01-01

Provides some background on the use of magical language in technical contexts, gives examples of magical discourse in technology advertisements and newsmagazine articles, and proposes a technical communication pedagogy of media analysis. Notes that the proposed pedagogy involves students conducting diagnostic critiques of media texts and affords…

Tech Writing, Meet "Tomb Raider": Video and Computer Games in the Technical Communication Classroom

Science.gov (United States)

Vie, Stephanie

2008-01-01

This article examines the common genre of the usability study in technical communication courses and proposes the incorporation of computer and video games to ensure a rhetorical focus to this genre. As games are both entertaining and educational, their use in the technical communication classroom provides a new perspective on multimodal…

Technical Excellence and Communication: The Cornerstones for Successful Safety and Mission Assurance Programs

Science.gov (United States)

Malone, Roy W.; Livingston, John M.

2010-01-01

The paper describes the role of technical excellence and communication in the development and maintenance of safety and mission assurance programs. The Marshall Space Flight Center (MSFC) Safety and Mission Assurance (S&MA) organization is used to illustrate philosophies and techniques that strengthen safety and mission assurance efforts and that contribute to healthy and effective organizational cultures. The events and conditions leading to the development of the MSFC S&MA organization are reviewed. Historic issues and concerns are identified. The adverse effects of resource limitations and risk assessment roles are discussed. The structure and functions of the core safety, reliability, and quality assurance functions are presented. The current organization s mission and vision commitments serve as the starting points for the description of the current organization. The goals and objectives are presented that address the criticisms of the predecessor organizations. Additional improvements are presented that address the development of technical excellence and the steps taken to improve communication within the Center, with program customers, and with other Agency S&MA organizations.

Technical Excellence and Communication, the Cornerstones for Successful Safety and Mission Assurance Programs

Science.gov (United States)

Malone, Roy W.; Livingston, John M.

2010-09-01

The paper describes the role of technical excellence and communication in the development and maintenance of safety and mission assurance programs. The Marshall Space Flight Center(MSFC) Safety and Mission Assurance(S&MA) organization is used to illustrate philosophies and techniques that strengthen safety and mission assurance efforts and that contribute to healthy and effective organizational cultures. The events and conditions leading to the development of the MSFC S&MA organization are reviewed. Historic issues and concerns are identified. The adverse effects of resource limitations and risk assessment roles are discussed. The structure and functions of the core safety, reliability, and quality assurance functions are presented. The current organization’s mission and vision commitments serve as the starting points for the description of the current organization. The goals and objectives are presented that address the criticisms of the predecessor organizations. Additional improvements are presented that address the development of technical excellence and the steps taken to improve communication within the Center, with program customers, and with other Agency S&MA organizations.

NASA/DoD Aerospace Knowledge Diffusion Research Project. XXV - The impact of language and culture on technical communication in Japan

Science.gov (United States)

Kohl, John R.; Barclay, Rebecca O.; Pinelli, Thomas E.; Keene, Michael L.; Kennedy, John M.

1993-01-01

One of the most significant developments in the field of technical communication during the 1980s and 1990s has been a growing interest in international technical communication, including technical communication in Japan. This article provides insights into aspects of the Japanese language and culture that affect Japanese technical communication practices. The authors then use these insights to interpret and report the results of a survey of Japanese aerospace engineers and scientists concerning the kinds of communication products they produce, the kinds they use, and the specific recommendations they would offer to designers of academic programs in technical communication.

NASA/DOD Aerospace Knowledge Diffusion Research Project. Paper 25: The impact of language and culture on technical communication in Japan

Science.gov (United States)

Kohl, John R.; Barclay, Rebecca O.; Pinelli, Thomas E.; Keene, Michael L.; Kennedy, John M.

1993-01-01

One of the most significant developments in the field of technical communication during the 1980's and 1990's has been a growing interest in international technical communication, including technical communication in Japan. This article provides insights into aspects of the Japanese language and culture that affect Japanese technical communication practices. These insights are then used to interpret and report the results of a survey of Japanese aerospace engineers and scientists concerning the kinds of communication products they produce, the kinds they use, and the specific recommendation they would offer to designers of academic programs in technical communication.

Field convergence between technical writers and technical translators

DEFF Research Database (Denmark)

Gnecchi, M.; Maylath, B.; Mousten, Birthe

2011-01-01

As translation of technical documents continues to grow rapidly and translation becomes more automated, the roles of professional communicators and translators appear to be converging. This paper updates preliminary findings first presented at the 2008 International Professional Communication...

Integrating Technical Communication in the Mechanical Engineering Curriculum

Science.gov (United States)

Norberg, Seth; Ashcraft, Timothy; van Poppel, Bret

2017-11-01

Technical communication is essential to engineering practice, but these skills can be challenging to teach and assess in the classroom. Instructors in the Mechanical Engineering (ME) program at the United States Military Academy are developing new learning exercises to prepare students for success in their capstone design course and beyond. In this paper we highlight the recent successes and lessons learned from two courses: junior-level Thermal-Fluid Systems and the senior-level ME Seminar. Both courses support the newly implemented West Point Writing Program (WPWP), an institutional, writing-across-the-curriculum program. The junior course incorporates four hands-on experiments, which provide an abundance of data for students to analyze, assess, and present. In the senior course the majority of the content that students present is from their ongoing capstone design projects. Between the two courses, students craft essays, lab reports, short summaries, posters, quad charts, and technical presentations. Both courses include peer evaluation, revision exercises, and timed (on demand) writing assignments. The junior course includes assignments co-authored by a group as well as an individual report. An overview of both courses' assignments with course-end feedback from the students and the faculty is provided. Strengths and weaknesses are identified and recommendations for instructors seeking to implement similar technical communications assignments in their own courses are presented.

TecCOMFrame : Building bridges between technical communication and translation studies through a prototype specialisation curriculum

NARCIS (Netherlands)

Cleary, Yvonne; Engberg, Jan; Karreman, Joyce; Meex, Birgitta; Closs, Sissi; Drazek, Zygmunt; Ghenghea, Voichita; Minacori, Patricia; Muller, J.; Straub, Daniela

2017-01-01

Technical communication is a new field of work compared to other professions, and therefore it does not have a standardised curriculum. In Europe, many technical communicators do not have qualifications in the area. TecCOMFrame, a project funded by the European Union, aims to develop an academic

Evolving the US Army Research Laboratory (ARL) Technical Communication Strategy

Science.gov (United States)

2016-10-01

communication strategy. However, if the goal is to build support for Army S&T within the general public, then community outreach, mass media , and concise...Content into Popular Media 14 2.3 Leveraging Established S&T Audiences 15 3. Prong 2: Improve Workforce Technical and Strategic Communications Skills 16... community organization, STEM-related, activities (FIRST, Scouts, Citizen School), videos Permanent exhibit at a museum, quarterly for media

Facilitating Service Learning in the Online Technical Communication Classroom

Science.gov (United States)

Nielsen, Danielle

2016-01-01

Drawing from the author's experience teaching online technical communication courses with an embedded service-learning component, this essay opens the discussion to the potential problems involved in designing online service-learning courses and provides practical approaches to integrating service learning into online coursework. The essay…

NASA/DOD Aerospace Knowledge Diffusion Research Project. Paper 40: Technical communications in aerospace education: A study of AIAA student members

Science.gov (United States)

Kennedy, John M.; Pinelli, Thomas E.; Barclay, Rebecca O.

1994-01-01

This paper describes the preliminary analysis of a survey of the American Institute of Aeronautics and Astronautics (AIAA) student members. In the paper we examine (1) the demographic characteristics of the students, (2) factors that affected their career decisions, (3) their career goals and aspirations, and (4) their training in technical communication and techniques for finding and using aerospace scientific and technical information (STI). We determine that aerospace engineering students receive training in technical communication skills and the use of STI. While those in the aerospace industry think that more training is needed, we believe the students receive the appropriate amount of training. We think that the differences between the amount of training students receive and the perception of training needs is related partially to the characteristics of the students and partially to the structure of the aerospace STI dissemination system. Overall, we conclude that the students' technical communication training and knowledge of STI, while limited by external forces, makes it difficult for students to achieve their career goals.

NASA/DOD Aerospace Knowledge Diffusion Research Project. Paper 21: Technological innovation and technical communications: Their place in aerospace engineering curricula. A survey of European, Japanese, and US Aerospace Engineers and Scientists

Science.gov (United States)

Pinelli, Thomas E.; Barclay, Rebecca O.; Holland, Maurita Peterson; Keene, Michael L.; Kennedy, John M.

1991-01-01

Aerospace engineers and scientists from Western Europe, Japan, and the United States were surveyed as part of the NASA/DoD Aerospace Knowledge Diffusion Research Project. Questionnaires were used to solicit their opinions regarding the following: (1) the importance of technical communications to their profession; (2) the use and production of technical communications; and (3) their views about the appropriate content of an undergraduate course in technical communications. The ability to communicate technical information effectively was very important to the aerospace engineers and scientists who participated in the study. A considerable portion of their working week is devoted to using and producing technical information. The types of technical communications used and produced varied within and among the three groups. The type of technical communication product used and produced appears to be related to respondents' professional duties. Respondents from the three groups made similar recommendations regarding the principles, mechanics, and on-the-job communications to be included in an undergraduate technical communications course for aerospace majors.

Linking Ethics and Language in the Technical Communication Classroom.

Science.gov (United States)

Sims, Brenda R.

1993-01-01

Discusses research on ethics and technical communication and examines specific methods that writers may use to manipulate language and to present information unethically. Suggests questions designed to teach students how to analyze situations that may involve such manipulation and misrepresentation. Concludes with two case studies illustrating…

Globalizing Technical Communication Programs: Visions, Challenges, and Emerging Directions

DEFF Research Database (Denmark)

Maylath, Bruce; Mousten, Birthe; Vandepitte, Sonia

Speakers Maylath, Mousten and Vandepitte, co-authors of two chapters on what they call the Trans-Atlantic Project, will describe the programmatic framework for establishing the collaborative partnerships in which students studying technical writing in the U.S. work with students studying...... help achieve common program objectives, particularly in regard to intercultural negotiation and mediation processes. In addition, they will describe how they met course-specific objectives. For the technical writing course, such objectives included broadening students' awareness of the needs of readers...... translation in Europe to create procedural documents in Danish, Dutch, English, French, German and/or Italian. They will provide guidelines for  how international partnerships of this kind can be established between technical communication programs and translation programs anywhere, even in the abscence...

Technical innovations in communication : how to relate technology to business by a culturally reliable human interface

NARCIS (Netherlands)

Ulijn, J.M.; Campbell, Ch.; Malkinson, T.

1999-01-01

The technology that makes the world into the global village envisioned by Marshall McLuhan more than 30 years ago now seems to be in place. thanks to the Internet and the World Wide Web. Technical innovations in communication technology have been quickly exploited by businesses to expand their reach

Practices in communicating technical issues to the general public

International Nuclear Information System (INIS)

Drabova, D.; Storey, P.

2006-01-01

The conclusions and recommendations of this session can be summarized this way. - Basic goal for the regulator is to protect the public and communication is a must to fully achieve this goal. - Regulator should become the prime source of information to the public and the media, regulator should base its actions upon values of competence, independence, transparency and stringency. - Set up of a Information and Communication Policy will help for consistency and efficiency. Policy will include setting goals, strategies, organisational aspects, procedures, and tools. Practices should be developed in accordance with local culture. - Challenges will consider transparency, public involvement and consultation with the stakeholders. - Practices will include in general: - Interactions with the media like press releases, news conferences, media workshops. Printed materials from plant periodical status reports, to periodical and annual reports and specific reports. Audio-visual materials. Use of radio and TV. Web site and electronic mail. - Method chosen depends on the targeted audience and the relevance of the topic. - Messages should be clearly understandable. Do not dehumanize the message by making it technically unintelligible. - Two excellent examples presented. How local culture and social characteristics were taken into account in designing and implementing plans is key for success. - Municipalities are to be considered as front line stakeholders. - Communicators role is relevant to meet regulatory needs. Good collaboration between communicators and technical staff produces benefits for the nuclear regulator and the public. (authors)

A Study on the Impact of Collective Feedback in the Online Technical and Professional Communication Classroom

Science.gov (United States)

Singleton, Meredith

2016-01-01

This dissertation study seeks to determine whether feedback in the online Technical and Professional Communication classroom impacts student performance. This dissertation proposes that online Technical and Professional Communication instructors consider adopt such a feedback methodology in order to engage students with writing practices that…

What Do We Learn about Technical Communication in Hungary through My Students and My Hungarian Colleagues: An Initial Investigation

Science.gov (United States)

Ding, Daniel D.

2018-01-01

Very few articles exist that document technical communication in Hungary. My Fulbright research reveals two general points: First, technical communication pedagogy stresses correct use of professional terms and phrases in technical translations or technical articles for fictional audiences. Second, it does not emphasize the importance of…

Final Scientific/Technical Report Solar America Initiative: Solar Outreach and Communications

Energy Technology Data Exchange (ETDEWEB)

Weissman, Jane M

2011-09-10

The purpose of the Solar America Initiative: Solar Outreach and Communications grant was to promote better communications among stakeholders; address infrastructure barriers to solar energy; and coordinate with industry, the U.S. Department of Energy, national laboratories, states, cities and counties. The Interstate Renewable Energy Council (IREC), a non-profit organization formed in 1982, approached this grant project by establishing a wide range of communication and outreach activities including newsletters, workshops, webinars, model practices and publications; by advancing easy and fair hook-up rules to the utility grid; and by upgrading training based on industry competency standards. The Connecting to the Grid project and the Solar Codes and Standards Public Hearings project offered communication coupled with technical assistance to overcome interconnection, net metering and other regulatory and program barriers. The Workforce Development Project tackled building a strong workforce through quality training and competency assessment programs. IREC's web site, the semi-monthly state and stakeholder newsletter and the metrics report resulted in better communications among stakeholders. Workshops and phone seminars offered technical assistance and kept stakeholders up-to-date on key issues. All of these activities resulted in implementing sustainable solutions to institutional and market barriers to solar energy and getting the right information to the right people.

Communication of technical building systems. Fundamentals; Kommunikation technischer Gebaeudesysteme. Grundlagen

Energy Technology Data Exchange (ETDEWEB)

Kranz, H.R. [Siemens AG, Karlsruhe (Germany)

1995-12-31

In chapter 17 of the anthology about building control the communication between and with technical building systems is described. The following aspects are discussed: From the matrix cable to the standard bus, data transmission, communication terms, components of communication systems, type of data transmission, types of connection, networks, protocols, the ISO/OSI reference model, application of automation in the field of communication, services and profiles, communication objects. (BWI) [Deutsch] Kapitel 17 des Sammelbandes ueber Building Control ist dem Thema der Kommunikation zwischen und mit technischen Gebaeudesystemen gewidmet. In diesem Zusammenhang werden folgende Themen angesprochen: Vom Matrixkabel zum Standard-Bus; Daten-Transport; Kommunikations-Begriffe; Komponenten der Kommunikations-Systeme; Art der Datenuebertragung; Verbindungsarten, Netze, Protokolle; Das ISO/OSI Referenzmodell; Automation als Anwendung in der Kommunikation; Dienste und Profile; Kommunikationsobjekte. (BWI)

Professional communications of Russian technical and engineering specialists: empirical analysis

Directory of Open Access Journals (Sweden)

R N Abramov

2016-12-01

Full Text Available Sociology of professions focus on the role of interpersonal and intergroup communications in the professional communities as an element of professional culture. The article considers forms and features of professional communications of Russian engineers and technicians in the context of their professional culture defined as the constellation of ideology, values, beliefs, language, and forms of activity typical for the community, which rarely becomes an object of Russian sociologists’ studies. The author shows that interpersonal professional communications on the various aspects of professional activity is an important element of professional culture. The article is based on the results of online survey of Russian engineers and expert interviews with Russian technical specialists - they were questioned on the ways of updating their professional knowledge and on the role of various channels of communication in this process. At the beginning of the article, the author provides an overview of approaches to the study of professional culture in Russia and abroad, and underlines the significant role of the Internet and the declining role of literature as a source of new knowledge for the engineering and technical staff. The results of the study also revealed an important role of informal and direct communications in the transfer of professional knowledge within the engineering community, while organizational environment has a relatively low impact on the updating of professional knowledge, which can be explained by the lack of management attention to the professional development of specialists.

Using Isocrates to Teach Technical Communication and Civic Engagement

Science.gov (United States)

Brizee, Allen

2015-01-01

Building on work by Dubinsky, Haskins, and Simmons and Grabill, this article explains how a technical communication instructor used Isocrates and informal usability testing to help guide a service-learning project involving the One Laptop Per Child XO-1 notebook. For the project, engineering students received feedback from peers and elementary…

An overview of training and technical communication of Chinese representative nuclear power engineering company of EPC mode

International Nuclear Information System (INIS)

Qi Ting; Zhang Xiangyu

2015-01-01

After the Fukushima severe accident, nuclear power development has been in stagnation in all over the world. The Chinese nuclear industry has a slowdown on new NPP construction. As a result, high level technique on safety and effective communication are required. For nuclear power engineering company with EPC mode, high quality on training and technical communication is the principal investment in order to achieve better service on engineering design, environmental impact assessment, environmental engineering design, and equipment supervision and so on. EPC mode requires wide range knowledge on almost every field related to nuclear on nuclear power engineering. In this paper, the author investigated the case of the only nuclear power engineering EPC company (CNPE) in China and present an overview on its training and technical communication both domestic and abroad. Basically, there are 4 main branches of training. The internal training focuses on specifically task (both management and technique), such as HSE training, QC training and quality and safety training. Long term education in the university is organized by cooperated mechanism. Code and platform training is partly carried out by international organization or company, and the experienced engineers coach makes up the other part. The communication is a large part since the EPC mode needs the information and requirements from the NPP entity, authority, and the other institutes, international organizations (like IAEA, NINE, IRSN, OECD, NRC and CEA etc.) and sometimes the public. The overview of the training and communication of the EPC company prevails the outline of its advantage on domestic communication and disadvantage on international technical communication. The paper can be a tool on the soft strength construction of company under EPC mode to broaden its business like consultation and training. Some advice is given by the author on the consultation and global communication in the future. (author)

A Portrait of Non-Tenure-Track Faculty in Technical and Professional Communication: Results of a Pilot Study

Science.gov (United States)

Meloncon, Lisa; England, Peter; Ilyasova, Alex

2016-01-01

We report the results of a pilot study that offers the field of technical and professional communication its first look at material working conditions of contingent faculty, such as course loads, compensation, and professional support. Findings include that contingent faculty are more enduring with stable full-time, multi-year contracts; they…

A Multi-User Model for Effectively Communicating Research Through Electronic Media

Science.gov (United States)

Hinds, J. J.; Fairley, J. P.

2003-12-01

Electronic media have demonstrated potential for data exchange, dissemination of results to other scientists, communication with community interest groups, and education of the general public regarding scientific advances. Few researchers, however, receive training in the skills required to capture the attention of the broad spectrum of Internet users. Because different people assimilate information in different ways, effective communication is best accomplished using an appropriate mix of photographs, graphics, tables, and text. In addition, effective web page design requires a clear, consistent organizational structure, easily-navigated layout, and attention to details such as page printability, downloading time, and minimal page scrolling. One of the strengths of electronic media is that the user can chose an appropriate level of involvement for his or her interest. In designing a web page for the multidisciplinary NSF/EPSCoR "Biocomplexity in Extreme Environments" project, we divided potential users into three categories based on our perception of the level of detail they required: 1) project participants, 2) non-participants with technical backgrounds, and 3) the general public. By understanding the needs and expectations of potential viewers, it was possible to present each group with an appropriate balance of visual and textural elements. For example, project participants are often most interested in raw data, which can be effectively presented in tabular format. Non-participants with technical backgrounds are more interested in analyzed data, while a project overview, presented through photographs and graphics with minimal text, will be most effective for communicating with the general public. The completed web page illustrates one solution for effectively communicating with a diverse audience, and provides examples for meeting many of the challenges of web page design.

Delivering effective science communication: advice from a professional science communicator.

Science.gov (United States)

Illingworth, Sam

2017-10-01

Science communication is becoming ever more prevalent, with more and more scientists expected to not only communicate their research to a wider public, but to do so in an innovative and engaging manner. Given the other commitments that researchers and academics are required to fulfil as part of their workload models, it is unfair to be expect them to also instantly produce effective science communication events and activities. However, by thinking carefully about what it is that needs to be communicated, and why this is being done, it is possible to develop high-quality activities that are of benefit to both the audience and the communicator(s). In this paper, I present some practical advice for developing, delivering and evaluating effective science communication initiatives, based on over a decade of experience as being a professional science communicator. I provide advice regarding event logistics, suggestions on how to successfully market and advertise your science communication initiatives, and recommendations for establishing effective branding and legacy. Crown Copyright © 2017. Published by Elsevier Ltd. All rights reserved.

NASA/DOD Aerospace Knowledge Diffusion Research Project. Paper 37: The impact of political control on technical communications: A comparative study of Russian and US aerospace engineers and scientists

Science.gov (United States)

Barclay, Rebecca O.; Pinelli, Thomas E.; Flammia, Madelyn; Kennedy, John M.

1994-01-01

Until the recent dissolution of the Soviet Union, the Communist Party exerted a strict control of access to and dissemination of scientific and technical information (STI). This article presents models of the Soviet-style information society and the Western-style information society and discusses the effects of centralized governmental control of information on Russian technical communication practices. The effects of political control on technical communication are then used to interpret the results of a survey of Russian and U.S. aerospace engineers and scientists concerning the time devoted to technical communication, their collaborative writing practices and their attitudes toward collaboration, the kinds of technical documents they produce and use, and their use of computer technology, and their use of and the importance to them of libraries and technical information centers. The data are discussed in terms of tentative conclusions drawn from the literature. Finally, we conclude with four questions concerning government policy, collaboration, and the flow of STI between Russian and U.S. aerospace engineers and scientists.

Multilateral collaboration between technical communicators and translators

DEFF Research Database (Denmark)

Vandepitte, Sonia; Maylath, Bruce; Mousten, Birthe

2016-01-01

This article describes a multilateral international project (Thompson and Carter 1973, Moreno-Lopez 2004) in technical communication and translator training programmes and discusses its use of technologies in what is seen as the largest and most complex international learning-by-doing collaboration...... to date. The project is a student collaboration involving two sets of cross-cultural virtual teams who either translate from Danish and Dutch into English and review (or edit) into American English or who are involved in international collaborative writing by Spaniards and Americans, usability testing...

Integrate oral communication with technical writing: Towards a rationale

Science.gov (United States)

Skelton, T.

1981-01-01

Integrating oral communication and technical writing instruction, to give students the opportunity to learn and practice interpersonal skills, is proposed. By linking speech and writing the importance of small-group interaction in developing transferrable ideas is acknowledged. Three reasons for integration are examined: workday activities, application of role-taking to writing, and conflict resolution. Four advantages of integration are stated.

Characteristic-Based, Task-Based, and Results-Based: Three Value Systems for Assessing Professionally Produced Technical Communication Products.

Science.gov (United States)

Carliner, Saul

2003-01-01

Notes that technical communicators have developed different methodologies for evaluating the effectiveness of their work, such as editing, usability testing, and determining the value added. Explains that at least three broad value systems underlie the assessment practices: characteristic-based, task-based, and results-based. Concludes that the…

Technological Innovation and Technical Communications: Their Place in Aerospace Engineering Curricula. A Survey of European, Japanese and US Aerospace Engineers and Scientists.

Science.gov (United States)

Pinelli, Thomas E.; And Others

1991-01-01

Reports on results from 260 aerospace engineers and scientists in United States, Europe, and Japan regarding their opinions about professional importance of technical communications; generation and utilization of technical communications; and relevant content of an undergraduate course in technical communications. The fields of cryogenics,…

Content Analysis as a Best Practice in Technical Communication Research

Science.gov (United States)

Thayer, Alexander; Evans, Mary; McBride, Alicia; Queen, Matt; Spyridakis, Jan

2007-01-01

Content analysis is a powerful empirical method for analyzing text, a method that technical communicators can use on the job and in their research. Content analysis can expose hidden connections among concepts, reveal relationships among ideas that initially seem unconnected, and inform the decision-making processes associated with many technical…

A Review of Technical Communication Programs Outside the United States.

Science.gov (United States)

Alred, Gerald J.

2001-01-01

Examines technical communication programs outside the United States and comments on such features as their location in the university structure, links with public relations, the inclusion of internships or practicums, the balance of theory and practice, and typical course offerings. Lists a dozen major programs in seven countries. Concludes that…

Study on information dissemination for effective nuclear risk communication

Energy Technology Data Exchange (ETDEWEB)

NONE

2013-08-15

The aim of this study are to develop an information system and guideline for nuclear risk communication between expert and citizens as well as between both experts in terms of lessons learned from serious disaster such as Fukushima Dai-ich NPP accident. Technical standards for disseminating a result and process of seismic/tsunami PRA (Probabilistic Risk Assessment) of nuclear facility as well as nuclear risk information in an emergency, and risk communication in normal times are needed. Tins study examines the framework, contents, and technical basis for developing an information system for nuclear risk communication. In addition, this study identifies the communication issues of nuclear risk communication concerning the seismic/tsunami PRA through the testing information systems in areas around nuclear facilities and by providing effective implementation guidelines. JNES has developed the information system specified as Protection of Nuclear Power Plants against Tsunamis and Post Earthquake considerations in the External Zone (TiPEEZ) as part of IAEA International Seismic Safety Centre (ISSC) Extra Budgetary Programme (EBP). The EBP is currently preparing technical documents (TECDOC) regarding the implementation of the TiPEEZ. After the Fukushima accident, there has been increasing demand for disaster mitigation systems to share risk information between nuclear organizations and local municipalities. JNES and Niigata Institute of Technology conduct implementation of TiPEEZ for the practical use based on the corroborative works with Kashiwazaki city and citizens. (author)

Study on information dissemination for effective nuclear risk communication

International Nuclear Information System (INIS)

2013-01-01

The aim of this study are to develop an information system and guideline for nuclear risk communication between expert and citizens as well as between both experts in terms of lessons learned from serious disaster such as Fukushima Dai-ich NPP accident. Technical standards for disseminating a result and process of seismic/tsunami PRA (Probabilistic Risk Assessment) of nuclear facility as well as nuclear risk information in an emergency, and risk communication in normal times are needed. Tins study examines the framework, contents, and technical basis for developing an information system for nuclear risk communication. In addition, this study identifies the communication issues of nuclear risk communication concerning the seismic/tsunami PRA through the testing information systems in areas around nuclear facilities and by providing effective implementation guidelines. JNES has developed the information system specified as Protection of Nuclear Power Plants against Tsunamis and Post Earthquake considerations in the External Zone (TiPEEZ) as part of IAEA International Seismic Safety Centre (ISSC) Extra Budgetary Programme (EBP). The EBP is currently preparing technical documents (TECDOC) regarding the implementation of the TiPEEZ. After the Fukushima accident, there has been increasing demand for disaster mitigation systems to share risk information between nuclear organizations and local municipalities. JNES and Niigata Institute of Technology conduct implementation of TiPEEZ for the practical use based on the corroborative works with Kashiwazaki city and citizens. (author)

Technical communications in aerospace - An analysis of the practices reported by U.S. and European aerospace engineers and scientists

Science.gov (United States)

Pinelli, Thomas E.; Barclay, Rebecca O.; Kennedy, John M.; Glassman, Myron

1990-01-01

The flow of scientific and technical information (STI) at the individual, organizational, national, and international levels is studied. The responses of U.S and European aerospace engineers and scientists to questionnaires concerning technical communications in aerospace are examined. Particular attention is given to the means used to communicate information and the social system of the aerospace knowledge diffusion process. Demographic data about the survey respondents are provided. The methods used to communicate technical data and the sources utilized to solve technical problems are described. The importance of technical writing skills and the use of computer technology in the aerospace field are discussed. The derived data are useful for R&D and information managers in order to improve access to and utilization of aerospace STI.

An Online Approach to Teaching International Outsourcing in Technical Communication Classes

Science.gov (United States)

St. Amant, Kirk

2005-01-01

The growth of international online access has given rise to a new production method--international outsourcing--that has important implications for technical communication practices. Successful interactions within international outsourcing require individuals to understand how cultural factors could affect online interactions. Today's technical…

Extensible Markup Language: How Might It Alter the Software Documentation Process and the Role of the Technical Communicator?

Science.gov (United States)

Battalio, John T.

2002-01-01

Describes the influence that Extensible Markup Language (XML) will have on the software documentation process and subsequently on the curricula of advanced undergraduate and master's programs in technical communication. Recommends how curricula of advanced undergraduate and master's programs in technical communication ought to change in order to…

Creating more effective graphs

CERN Document Server

Robbins, Naomi B

2012-01-01

A succinct and highly readable guide to creating effective graphs The right graph can be a powerful tool for communicating information, improving a presentation, or conveying your point in print. If your professional endeavors call for you to present data graphically, here's a book that can help you do it more effectively. Creating More Effective Graphs gives you the basic knowledge and techniques required to choose and create appropriate graphs for a broad range of applications. Using real-world examples everyone can relate to, the author draws on her years of experience in gr

Technical report writing today

CERN Document Server

Riordan, Daniel G

2014-01-01

"Technical Report Writing Today" provides thorough coverage of technical writing basics, techniques, and applications. Through a practical focus with varied examples and exercises, students internalize the skills necessary to produce clear and effective documents and reports. Project worksheets help students organize their thoughts and prepare for assignments, and focus boxes highlight key information and recent developments in technical communication. Extensive individual and collaborative exercises expose students to different kinds of technical writing problems and solutions. Annotated student examples - more than 100 in all - illustrate different writing styles and approaches to problems. Numerous short and long examples throughout the text demonstrate solutions for handling writing assignments in current career situations. The four-color artwork in the chapter on creating visuals keeps pace with contemporary workplace capabilities. The Tenth Edition offers the latest information on using electronic resum...

Communicating water quality risk

International Nuclear Information System (INIS)

Scherer, C.W.

1990-01-01

Technology for detecting and understanding water quality problems and the impacts of activities on long-range groundwater quality has advanced considerably. In the past a technical solution was considered adequate but today one must consider a wide range of both technical and social factors in evaluating technical alternatives that are also acceptable social solutions. Policies developed and implemented with limited local participation generally are resisted and become ineffective if public cooperation is necessary for effective implementation. The public, the experts and the policymakers all must understand and appreciate the different perspectives present in risk policymaking. The typical model used to involve the public in policy decisions is a strategy described as the decide-announce-defend-approach. Much more acceptable to the public, but also more difficult to implement, is a strategy that calls for free flow of information within the community about the problem, policies and potential solutions. Communication about complex issues will be more successful if the communication is substantial; if it takes advantage of existing interpersonal networks and mass media; if it pays particular attention to existing audience knowledge, interest and behaviors; and if it clearly targets messages to various segments of the audience

It's not hype, it's communication: Using public relations techniques to improve your technical messages

Energy Technology Data Exchange (ETDEWEB)

Martell, P.J.

1990-01-01

Technical communicators are concerned that if they employ public relations (PR) techniques, they somehow compromise their work. They believe PR equates with type. However, to those of us in the field, PR means simply how people relate. Knowing PR techniques gives one a better understanding of human factors and interactions; using the techniques improves the chances for communication to occur. If technical communications are willing to learn PR techniques, they will gain strong tools to use to strengthen their messages.

SOME EFFECTIVE METHODS OF TRAINING COMMUNICATIONS AND IT SPECIALISTS FROM MILITARY STRUCTURES

Directory of Open Access Journals (Sweden)

Gheorghe BOARU

2016-12-01

Full Text Available Service training military specialists in communications and informatics is part of the general system of training and education of the Romanian Armed Forces. Due to the place and the increasingly important role of the communications and information in the command and control of tactical, operational and strategic military structures, decision makers pay special attention to training this category of specialists, so that the technical support provided by them might meet all technical requirements and operational management of any military operation. There is a permanent concern to ensure the training principle of compatibility with modern armies of NATO, by choosing similar forms and methods of effective training, ensuring operational training. In this article we analyzed and proposed the most affordable and effective ways of training in communication and information, with suggestions for institutionalized training.

Teaching Graphics in Technical Communication Classes.

Science.gov (United States)

Spurgeon, Kristene C.

Perhaps because the United States is undergoing a video revolution, perhaps because of its increasing sales of goods to non-English speaking markets where graphics can help explain the products, perhaps because of the decreasing communication skills of the work force, graphic aids are becoming more and more widely used and more and more important.…

Making hospital advertisements more readable and more effective.

Science.gov (United States)

Costello, M M; Bednarz, J A

1994-01-01

Hospitals and other health care organizations make continuing use of newspaper and magazine advertising as part of their marketing programs. However, many institutions have questioned the effectiveness of advertising because they have not achieved the results they had hoped for. Part of the problem may lie in the fact that many hospital advertisements violate the principles of good copywriting. Well written advertisements will draw larger readership, and should subsequently prove more effective in helping the institution achieve its communications objectives.

A Comparison of the Technical Communications Practices of Japanese and U.S. Aerospace Engineers and Scientists

Science.gov (United States)

Pinelli, Thomas E.; Holloway, Karen; Sato, Yuko; Barclay, Rebecca O.; Kennedy, John M.

1996-01-01

To understand the diffusion of aerospace knowledge, it is necessary to understand the communications practices and the information-seeking behaviors of those involved in the production, transfer, and use of aerospace knowledge at the individual, organizational, national, and international levels. In this paper, we report selected results from a survey of Japanese and U.S. aerospace engineers and scientists that focused on communications practices and information-seeking behaviors in the workplace. Data are presented for the following topics: importance of and time spent communicating information, collaborative writing, need for an undergraduate course in technical communications, use of libraries, the use and importance of electronic (computer) networks, and the use and importance of foreign and domestically produced technical reports. The responses of the survey respondents are placed within the context of the Japanese culture. We assume that differences in Japanese and U.S. cultures influence the communications practices and information-seeking behaviors of Japanese and U.S. aerospace engineers and scientists.

Theorycrafting the Classroom: Constructing the Introductory Technical Communication Course as a Game

Science.gov (United States)

Finseth, Carly

2015-01-01

When games are approached as a pedagogical methodology, the homologies between games and technical communication are highlighted: pedagogy that teaches people to play and succeed within certain confines; classroom assessment that provides meaningful feedback to encourage self-improvement; instructional design that incorporates gaming theory and…

Embedding With Scientists Results In Better Understanding Of How Science Is Really Done, More Human Stories, And More Effective Communication About Controversial Topics.

Science.gov (United States)

Haines-Stiles, G.

2015-12-01

Until recently much science communication focused on press conferences and results, "Eureka"-moments issued from podiums. Recent documentaries, however, such as PARTICLE FEVER and THE YEAR OF PLUTO go behind the scenes to show long years of effort, and occasional failures, revealing a more honest—and more engaging—picture of how science is actually done. Audiences respond when researchers show a more human face, and candid moments of stress and exhaustion as well as exhilaration make eventual results more meaningful. This presentation will offer evidence that this approach is also effective on contested topics such as climate change, where long-term relationships between journalists and researchers can help structure communications that avoid distracting controversies. A cameraman spends a full week with ornithologist George Divoky on remote Cooper Island, Alaska: the resulting video podcast informs a stage play in London, and George goes on the road with POLAR-PALOOZA across America and internationally, sharing stories about the birds he studies and the polar bears he has to increasingly avoid, as climate change brings them onshore in search of food. POLAR-PALOOZA also introduced Richard Alley and other Arctic and Antarctic scientists to a team of producers and directors, resulting in a 3-part PBS series and museum outreach that is able to present climate change science in an authoritative and apolitical way. That leads, in turn, to leading researchers including video and more visually-dynamic approaches in communicating their work to the public. An upcoming public television series, THE CROWD & THE CLOUD, will devote one program to insights about climate change gained over decades of interaction between producers and scientists. Many mainstream media outlets have cut back on science coverage and released their dedicated "beat" reporters. However a wealth of new channels offer venues for this approach, and falling prices for high quality cameras and editing

NASA/DOD Aerospace Knowledge Diffusion Research Project. Paper 38: Computer Mediated Communication (CMC) and the communication of technical information in aerospace

Science.gov (United States)

Murphy, Daniel J.; Pinelli, Thomas E.

1994-01-01

This paper discusses the use of computers as a medium for communication (CMC) used by aerospace engineers and scientists to obtain and/or provide technical information related to research and development activities. The data were obtained from a questionnaire survey that yielded 1006 mail responses. In addition to communication media, the research also investigates degrees of task uncertainty, environmental complexity, and other relevant variables that can affect aerospace workers' information-seeking strategies. While findings indicate that many individuals report CMC is an important function in their communication patterns, the research indicates that CMC is used less often and deemed less valuable than other more conventional media, such as paper documents, group meetings, telephone and face-to-face conversations. Fewer than one third of the individuals in the survey account for nearly eighty percent of the reported CMC use, and another twenty percent indicate they do not use the medium at all, its availability notwithstanding. These preliminary findings suggest that CMC is not as pervasive a communication medium among aerospace workers as the researcher expect a priori. The reasons underlying the reported media use are not yet fully known, and this suggests that continuing research in this area may be valuable.

Graphic Communications. FasTrak Specialization Integrated Technical and Academic Competency (ITAC). Revised.

Science.gov (United States)

Ohio State Dept. of Education, Columbus. Div. of Career-Technical and Adult Education.

This document contains an introduction to the Ohio Integrated Technical and Academic Competency (ITAC) and Specialization ITAC; an overview of the graphic communications field; a list acknowledging professionals who helped develop the competency list; and a comprehensive list of the professional or occupational competencies deemed essential for…

Communication on the Safety Case for a Deep Geological Repository

International Nuclear Information System (INIS)

Bailey, Lucy; Bernier, Frederik; Bollingerfehr, Wilhelm; Cunado, Miguel; Ilett, Doug; Kwong, Gloria; ); Noseck, Ulrich; Roehlig, Klaus; Van Luik, Abe; Weber, Jan; Weetjens, Eef

2017-01-01

Communication has a specific role to play in the development of deep geological repositories. Building trust with the stakeholders involved in this process, particularly within the local community, is key for effective communication between the authorities and the public. There are also clear benefits to having technical experts hone their communication skills and having communication experts integrated into the development process. This report has compiled lessons from both failures and successes in communicating technical information to non-technical audiences. It addresses two key questions in particular: what is the experience base concerning the effectiveness or non-effectiveness of different tools for communicating safety case results to a non-technical audience and how can communication based on this experience be improved and included into a safety case development effort from the beginning? (authors)

Effective communication skills in nursing practice.

Science.gov (United States)

Bramhall, Elaine

2014-12-09

This article highlights the importance of effective communication skills for nurses. It focuses on core communication skills, their definitions and the positive outcomes that result when applied to practice. Effective communication is central to the provision of compassionate, high-quality nursing care. The article aims to refresh and develop existing knowledge and understanding of effective communication skills. Nurses reading this article will be encouraged to develop a more conscious style of communicating with patients and carers, with the aim of improving health outcomes and patient satisfaction.

Why and How to Advance Technical Copywriting.

Science.gov (United States)

Henson, Leigh

1996-01-01

States that promotional writing for industrial/high-tech products, or technical copywriting, is gaining more attention in technical communication, although it is neglected in higher education. Testifies to the significance of technical copywriting. Suggests that dialogical audience analysis and an emphasis on rational appeal will contribute to…

25 CFR 547.15 - What are the minimum technical standards for electronic data communications between system...

Science.gov (United States)

2010-04-01

... communications between system components? This section provides minimum standards for electronic data... 25 Indians 2 2010-04-01 2010-04-01 false What are the minimum technical standards for electronic data communications between system components? 547.15 Section 547.15 Indians NATIONAL INDIAN GAMING...

Analyzing Effective Communication in Mathematics Group Work: The Role of Visual Mediators and Technical Terms

Science.gov (United States)

Ryve, Andreas; Nilsson, Per; Pettersson, Kerstin

2013-01-01

Analyzing and designing productive group work and effective communication constitute ongoing research interests in mathematics education. In this article we contribute to this research by using and developing a newly introduced analytical approach for examining effective communication within group work in mathematics education. By using data from…

How to be more attractive… when communicating science

Science.gov (United States)

Ocko, I.

2015-12-01

Let's face it; we live in a culture that is captivated by attractive things. Beautiful celebrities, sleek smartphones, fancy cars, high fashion, stunning architecture, and more. Research even shows that we pay more attention to people and objects we find attractive. This talk is about taking advantage of this reality by applying it to science communication; luring in an audience and keeping their attention is essential to effective knowledge transfer. When the material is presented in an attractive and engaging format, the audience, lay or even expert, is more interested and thus educated and informed.Visuals, in particular, are powerful communication tools, as they: transmit messages faster; improve comprehension; trigger emotions; increase a learner's attention; stick in long-term memory; motivate learners; and promote widespread sharing of content. Experts suggest that more than half of the U.S. public prefers to learn visually; 90% of information transmitted to the brain is visual; people are much more inclined to spend the time learning something if it is presented in a visual format; and visuals increase retention scores from 10% to 90% after three days of learning the material. One study even suggested that individuals respond markedly better to infographic messages than text-based messages regardless of their learning style or visual literacy. In 2012, Google Search scored the keyword "infographic" with the highest possible trend score of 100.Attractive visuals are an excellent and beneficial complement to presentations, blog posts, news articles, scientific articles, reports, and memos. While various challenges often inhibit scientists from incorporating visuals (time commitment, skillset, software, etc.)—thus leading to missed opportunities—there are many simple strategies that can be used to circumvent common obstacles.

How to encourage non-donors to be more willing to donate blood? Testing of binding communication based interventions.

Science.gov (United States)

Fonte, D; Blondé, J; Girandola, F

2017-06-01

Our study aims to test the effectiveness of binding communication based interventions (vs classical persuasive communication based ones) inciting non-donors to act in favour of blood donation. The implementation of effective communication interventions represents a major public health issue. Nevertheless, persuasive media campaigns appear to have little effect on behaviours. Even though non-donors hold a positive attitude towards blood donation, they are not inclined to donate. As an alternative to producing behavioural changes, many recent studies have shown the superiority of binding communication over persuasive communication. All participants, non-donors, were randomly assigned to one of four experimental conditions of a 2 (type of communication: persuasive vs binding) × 2 (source credibility: low vs high) factorial design. Then, they were asked to report their intention to donate blood, and their intention to distribute leaflets regarding blood donation. Binding communication is a more effective strategy for increasing intention towards blood donation compared with persuasive communication, especially when combined with high credibility source. Accordingly this study calls for more consideration of knowledge of social psychology to design effective communication interventions and increase the number of donations. © 2016 British Blood Transfusion Society.

[NASA/DOD Aerospace Knowledge Diffusion Research Project. Report 2:] Technical communications in aeronautics: Results of an exploratory study. An analysis of managers' and nonmanagers' responses

Science.gov (United States)

Pinelli, Thomas E.; Glassman, Myron; Barclay, Rebecca O.; Oliu, Walter E.

1989-01-01

Data collected from an exploratory study concerned with the technical communications practices of aerospace engineers and scientists were analyzed to test the primary assumption that aerospace managers and nonmanagers have different technical communications practices. Five assumptions were established for the analysis. Aerospace managers and nonmanagers were found to have different technical communications practices for three of the five assumptions tested. Although aerospace managers and nonmanagers were found to have different technical communications practices, the evidence was neither conclusive nor compelling that the presumption of difference in practices could be attributed to the duties performed by aerospace managers and nonmanagers.

Culture and Workplace Communications: A Comparison of the Technical Communications Practices of Japanese and U.S. Aerospace Engineers and Scientists

Science.gov (United States)

Pinelli, Thomas E. (Editor); Sato, Yuko (Editor); Barclay, Rebecca O. (Editor); Kennedy, John M. (Editor)

1997-01-01

The advent of global markets elevates the role and importance of culture as a mitigating factor in the diffusion of knowledge and technology and in product and process innovation. This is especially true in the large commercial aircraft (LCA) sector where the production and market aspects are becoming increasingly international. As firms expand beyond their national borders, using such methods as risk-sharing partnerships, joint ventures, outsourcing, and alliances, they have to contend with national and corporate cultures. Our focus is on Japan, a program participant in the production of the Boeing Company's 777. The aspects of Japanese culture and workplace communications will be examined: (1) the influence of Japanese culture on the diffusion of knowledge and technology in aerospace at the national and international levels; (2) those cultural determinants-the propensity to work together, a willingness to subsume individual interests to a greater good, and an emphasis on consensual decision making-that have a direct bearing on the ability of Japanese firms to form alliances and compete in international markets; (3) and those cultural determinants thought to influence the information-seeking behaviors and workplace communication practices of Japanese aerospace engineers and scientists. In this article, we report selective results from a survey of Japanese and U.S. aerospace engineers and scientists that focused on workplace communications. Data are presented for the following topics: importance of and time spent communicating information, collaborative writing, need for an undergraduate course in technical communication, use of libraries, use and importance of electronic (computer) networks, and the use and importance of foreign and domestically produced technical reports.

Graphical representation of nuclear incidents/accidents by associating network in nuclear technical communication

International Nuclear Information System (INIS)

Hibino, Aiko; Niwa, Yuji

2008-01-01

Nuclear Information Archives (NUCIA) is a service for information disclosure toward the public on nuclear power plants in Japan. This paper focuses on an experience of how information stored in the NUCIA database is processed for information sharing by a 'sociotechnical interface,' the interface to the general public. Information on nuclear accidents was analyzed by market basket analysis and mapped to some graphical representation in the website for comprehension. The resultant data obtained by questionnaire survey suggests that this graphical conversion is effective for letting the public understand nuclear accidents. In this sense, this attempt gives significant hints of 'how technical communication to the public' should be. (author)

NASA/DOD Aerospace Knowledge Diffusion Research Project. Paper 28: The technical communication practices of Russian and US aerospace engineers and scientists

Science.gov (United States)

Pinelli, Thomas E.; Barclay, Rebecca O.; Keene, Michael L.; Flammia, Madelyn; Kennedy, John M.

1993-01-01

As part of Phase 4 of the NASA/DoD Aerospace Knowledge Diffusion Research Project, two studies were conducted that investigated the technical communication practices of Russian and U.S. aerospace engineers and scientists. Both studies had the same five objectives: first, to solicit the opinions of aerospace engineers and scientists regarding the importance of technical communication to their professions; second, to determine the use and production of technical communication by aerospace engineers and scientists; third, to seek their views about the appropriate content of the undergraduate course in technical communication; fourth, to determine aerospace engineers' and scientists' use of libraries, technical information centers, and on-line databases; and fifth, to determine the use and importance of computer and information technology to them. A self administered questionnaire was distributed to Russian aerospace engineers and scientists at the Central Aero-Hydrodynamic Institute (TsAGI) and to their U.S. counterparts at the NASA Ames Research Center and the NASA Langley Research Center. The completion rates for the Russian and U.S. surveys were 64 and 61 percent, respectively. Responses of the Russian and U.S. participants to selected questions are presented in this paper.

Technical writing versus technical writing

Science.gov (United States)

Dillingham, J. W.

1981-01-01

Two terms, two job categories, 'technical writer' and 'technical author' are discussed in terms of industrial and business requirements and standards. A distinction between 'technical writing' and technical 'writing' is made. The term 'technical editor' is also considered. Problems inherent in the design of programs to prepare and train students for these jobs are discussed. A closer alliance between industry and academia is suggested as a means of preparing students with competent technical communication skills (especially writing and editing skills) and good technical skills.

A Friend in Your Neighborhood: Local Risk Communication in a Technical Writing Classroom

Science.gov (United States)

Rhodes, Lynne

2009-01-01

When examined rhetorically, Savannah River Site Community Preparedness Information calendars from 1994, 2004, and 2008 represent living rhetorical practices aimed at changing the public mind. My technical communication classroom at USC Aiken is uniquely situated for us to examine documents constantly generated by the site's Public Affairs…

AN EMPIRICAL STUDY OF MARKETING COMMUNICATIONS EFFECTIVENESS IN SLOVENIAN MARKET

Directory of Open Access Journals (Sweden)

Damjana Jerman

2014-01-01

Full Text Available This paper deals with the value or more specifically, the contribution of marketing communications strategy to effectiveness of marketing communications and hypothesizes that marketing communications strategy correlate with the effectiveness of marketing communications. The paper consists of two parts: the theoretical framework for the role of marketing communications strategy for the effectiveness of the marketing communications and the empirical analysis, based on the primary data collected. The concept of the marketing communication effectiveness assumes that there are variables that can have a positive influence on the effectiveness of marketing communications, which incorporates facets of the marketing communication strategy and bidirectional communications. The results suggest that Slovenian organisations which design and implement marketing communication strategy, also have more effective marketing communications. The development of marketing communications strategy was correlated with increased effectiveness of marketing communications in their organisation. Managerial implications are discussed along with directions for further research.

當代傳播思潮中的數位素養： 評介Digital Literacy for Technical Com Digital Literacy in Contemporary Communication: A Review of Digital Literacy for Technical Communication: 21st Century Theory and Practice

Directory of Open Access Journals (Sweden)

Tzong-Sheng, Deng

2010-06-01

Full Text Available The ever-advancing technology has reformed our work environment and also redefined our life styles. The advancement of computer and cyber technology has allowed “digital” jobs and products to infiltrate different aspects of our society, influencing the ways of modern communication as well as the future course of education practices. Comparing with conventional literacy concepts about “reading, writing, listening, and speaking”, “digital literacy” lays more emphasis on the effects and changes caused by a digital context. Based on the standpoints of social constructivism and with experts in communication studies and educators as subjects, this paper reviews the book Digital Literacy for Technical communication: 21st Century Theory and Practice to analyze and discuss key knowledge and abilities required for the future and possible development of related research. Based on the compilation of the book, this review is divided into four parts. The first raises questions about the ontology of “digital literacy”, identifies the scope and meaning of “digital literacy” as defined by Spilkaet al., and confirms the discourse of this review. The second introduces the evolvement of a digital context and describes its three characteristics –authoring, publishing, and management technology – as the preconditions for developing digital literacy. The third discusses the “ fundamental knowledge” for the practice of “digital literacy” and introduces “shaping tools, information design, and content management” as references for communication and education works. The last part concludes the cultural, crosscultural, audience, and ethical perspectives introduced in this book and discusses how to connect “human and technology” for the future development of communication studies and education.

Multilateral collaboration between technical communicators and translators

DEFF Research Database (Denmark)

Vandepitte, Sonia; Maylath, Bruce; Mousten, Birthe

2016-01-01

This article describes a multilateral international project (Thompson and Carter 1973, Moreno-Lopez 2004) in technical communication and translator training programmes and discusses its use of technologies in what is seen as the largest and most complex international learning-by-doing collaboration...... to date. The project is a student collaboration involving two sets of cross-cultural virtual teams who either translate from Danish and Dutch into English and review (or edit) into American English or who are involved in international collaborative writing by Spaniards and Americans, usability testing...... by Finnish students, and translation from English into Dutch, French and Italian (Humbley et al. 2005; Maylath et al. 2008; Mousten et al. 2008; Mousten; Vandepitte et al. 2010; Mousten et al. 2010, Mousten et al. 2012, Maylath et al. 2013, Maylath et al. 2013b). While students use email, iChat and Skype...

Game Theory and Technical Communication: Interpreting the Texas Two-Step through Harsanyi Transformation

Science.gov (United States)

Williams, Miriam F.

2012-01-01

The author uses game theoretical models to identify technical communication breakdowns encountered during the notoriously confusing Texas Two-Step voting and caucusing process. Specifically, the author uses narrative theory and game theory to highlight areas where caucus participants needed instructions to better understand the rules of the game…

Communicating geological hazards: assisting geoscientists in communication skills

Science.gov (United States)

Liverman, D. G. E.

2009-04-01

Communication is important in all aspects of the geosciences but is more prominent in the area of geological hazards, as the main audience for scientific information often lacks a geoscience background; and because the implications of not communicating results effectively can be very serious. Geoscientists working in the hazards area face particular challenges in communicating the concepts of risk, probability and uncertainty. Barriers to effective communication of geoscience include the complex language used by geoscientists, restriction of dissemination of results to traditional scientific media, identification of the target audience, inability to tailor products to a variety of audiences, and lack of institutional support for communication efforts. Geoscientists who work in the area of natural hazards need training in risk communication, media relations, and communicating to non-technical audiences. Institutions need to support the efforts of geoscientists in communicating their results through providing communications training; ensuring access to communications professionals; rewarding efforts to engage the public; and devoting sufficient staff and budget to the effort of disseminating results. Geoscientists themselves have to make efforts to change attitudes towards social science, and to become involved in decision making at a community level. The International Union of Geological Sciences Commission for "Geoscience for Environmental Management" established a working group to deal with these issues. This group is holding workshops, publishing collections of papers, and is looking at other means to aid geoscientists in addressing these problems.

[NASA/DOD Aerospace Knowledge Diffusion Research Project. Report 3:] Technical communications in aeronautics: Results of an exploratory study. An analysis of profit managers' and nonprofit managers' responses

Science.gov (United States)

Pinelli, Thomas E.; Glassman, Myron; Barclay, Rebecca O.; Oliu, Walter E.

1989-01-01

Data collected from an exploratory study concerned with the technical communications practices of aerospace engineers and scientists were analyzed to test the primary assumption that profit and nonprofit managers in the aerospace community have different technical communications practices. Five assumptions were established for the analysis. Profit and nonprofit managers in the aerospace community were found to have different technical communications practices for one of the five assumptions tested. It was, therefore, concluded that profit and nonprofit managers in the aerospace community do not have different technical communications practices.

Teaching Intercultural Communication in a Basic Technical Writing Course: A Survey of Our Current Practices and Methods

Science.gov (United States)

Matveeva, Natalia

2008-01-01

This research article reports the results of an online survey distributed among technical writing instructors in 2006. The survey aimed to examine how we teach intercultural communication in basic technical writing courses: our current practices and methods. The article discusses three major challenges that instructors may face when teaching about…

Shifting our focus: Communicating science to a new, nontechnical culture

Energy Technology Data Exchange (ETDEWEB)

Garnett, A.; Hollen, G.; Longshore, A.; Mauzy, A.; Reeves, A.

1994-07-01

Congress` decision to close down the $11 billion Superconducting Supercollider is spreading anxiety throughout the scientific community. As funding for the nation`s research laboratories becomes increasingly scarce, technical communicators in these organizations must focus much of their communications efforts on a new culture: Congress and the public. We discuss how to characterize this new audience and the importance of evaluating communication products, and we highlight some strategies for interpreting science to nonscientists more effectively.

The Effect of an Integrated Course Cluster Learning Community on the Oral and Written Communication Skills and Technical Content Knowledge of Upper-Level College of Agriculture Students

Science.gov (United States)

Barnett, Cynthia; Miller, Greg; Polito, Thomas A.; Gibson, Lance

2009-01-01

The purpose of this quasi-experimental study was to determine if upper-level college students who participated in AgPAQ, an integrated course cluster learning community, would demonstrate enhanced learning in the areas of oral communication, written communication, and agronomic/economic technical content knowledge. The population (N = 182)…

Can We Help Care Providers Communicate More Effectively With Persons Having Dementia Living in Long-Term Care Homes?

Science.gov (United States)

Rochon, Elizabeth; Sidani, Souraya; Shaw, Alexander; Ben-David, Boaz M.; Saragosa, Marianne; Boscart, Veronique M.; Wilson, Rozanne; Galimidi-Epstein, Karmit K.

2016-01-01

Background: Effective communication between residents with dementia and care providers in long-term care homes (LTCHs) is essential to resident-centered care. Purpose: To determine the effects of a communication intervention on residents’ quality of life (QOL) and care, as well as care providers’ perceived knowledge, mood, and burden. Method: The intervention included (1) individualized communication plans, (2) a dementia care workshop, and (3) a care provider support system. Pre- and postintervention scores were compared to evaluate the effects of the intervention. A total of 12 residents and 20 care providers in an LTCH participated in the feasibility study. Results: The rate of care providers’ adherence to the communication plans was 91%. Postintervention, residents experienced a significant increase in overall QOL. Care providers had significant improvement in mood and perceived reduced burden. Conclusion: The results suggest that the communication intervention demonstrates preliminary evidence of positive effects on residents’ QOL and care providers’ mood and burden. PMID:27899433

Marketing information: The technical report as product

Science.gov (United States)

Stoher, F. F.; Pinelli, T. E.

1981-01-01

Technical reports constitute a product, the primary means for communicating the results of research to the user. The Langley scientific and technical information (STI) review and evaluation project undertook a review of the technical report as an effective product for information communication. Style manuals describing theory and practice in technical report preparation; publication manuals covering such factors as design, layout, and type style; and copies of technical reports were obtained from industrial, academic, governmental, and research organizations. Based on an analysis of this material, criteria will be established for the report components, for the relationship of the components within the report context, and for the overall report organization. The criteria will be used as bench marks and compared with the publication standards currently used to prepare NASA technical reports.

Written Communication: More Powerful than the Polls?

Science.gov (United States)

Chiodo, Beverly A.; Hatcher, Barbara A.

1988-01-01

The authors discuss how to write an effective, persuasive letter to an elected official. They encourage business communications instructors to promote letter writing to their students as a means of political activism. (CH)

[A communication intervention in autism spectrum disorder by means of the programme 'More than Words'. A case study].

Science.gov (United States)

Baixauli-Fortea, I; Gascon-Herranz, N; de Carlos-Isla, M; Colomer-Diago, C

2018-03-01

The 'More than Words' programme aims to enable parents to take advantage of day-to-day situations as communication learning settings, through the use of instruction in responsive-type interaction strategies. To describe the effects of this programme on the communication skills of a child with autism spectrum disorder and on the language the parents use to address him. A three-phase design (pre-intervention, intervention and post-intervention) was employed, in which the responsive interactions of the parents and the child's communicative acts were measured. The intervention can modify the parents' communicative style, especially when the family receives guidance from a speech therapist. Nevertheless, the responsive nature of the parents' communication tends to diminish when the intervention finishes. Conversely, the child's communicative acts increase, with a medium-sized effect of the treatment. The 'More than Words' programme can be a good starting point for parents to become familiar with strategies that foster communication with their children who have autism spectrum disorder.

NASA/DOD Aerospace Knowledge Diffusion Research Project. Paper 16: A comparison of the technical communications practices of Russian and US aerospace engineers and scientists

Science.gov (United States)

Pinelli, Thomas E.; Kennedy, John M.; Barclay, Rebecca O.

1993-01-01

As part of Phase 4 of the NASA/DOD Aerospace Knowledge Diffusion Project, two studies were conducted that investigated the technical communications practices of Russian and U.S. aerospace engineers and scientists. Both studies have the same five objectives: first, to solicit the opinions of aerospace engineers and scientists regarding the importance of technical communications to their profession; second, to determine the use and production of technical communications by aerospace engineers and scientists; third, to seek their views about the appropriate content of an undergraduate course in technical communications; fourth, to determine aerospace engineers' and scientists' use of libraries, technical information centers, and on-line data bases; and fifth, to determine the use and importance of computer and information technology to them. A self-administered questionnaire was distributed to aerospace engineers and scientists at the Central Aero-Hydrodynamic Institute (TsAGI), NASA ARC, and NASA LaRC. The completion rates for the Russian and U.S. surveys were 64 and 61 percent, respectively. The responses of the Russian and U.S. participants, to selected questions, are presented in this report.

Technical Perspective on Using Information Demand Pattern in a Collaborative Recommendation System for Improving E-Mail Communication

Directory of Open Access Journals (Sweden)

Dirk Stamer

2015-04-01

Full Text Available Today e-mail communication information is widely used in organizations to distribute information. The increasing volume of received e-mails hinders an efficient work. It becomes more and more difficult to identify relevant e-mails inside this enormous volume of information. This work presents a solution in a multi-user environment by improving an established e-mail client extension based on information demand pattern with a recommendation system. The contributions of this work are (1 the concept and implementation of the solution for a single-user environment using information demand pattern, (2 the concept and architecture to use the solution in a multi-user environment (3 a detailed technical description about the proposed solutions.

Baseball Stadium Design: Teaching Engineering Economics and Technical Communication in a Multi-Disciplinary Setting.

Science.gov (United States)

Dahm, Kevin; Newell, James

2001-01-01

Reports on a course at Rowan University, based on the economic design of a baseball stadium, that offers an introduction to multidisciplinary engineering design linked with formal training in technical communication. Addresses four pedagogical goals: (1) developing public speaking skills in a realistic, business setting; (2) giving students…

Together Achieving More: Primary Care Team Communication and Alcohol-Related Healthcare Utilization and Costs.

Science.gov (United States)

Mundt, Marlon P; Zakletskaia, Larissa I; Shoham, David A; Tuan, Wen-Jan; Carayon, Pascale

2015-10-01

Identifying and engaging excessive alcohol users in primary care may be an effective way to improve patient health outcomes, reduce alcohol-related acute care events, and lower costs. Little is known about what structures of primary care team communication are associated with alcohol-related patient outcomes. Using a sociometric survey of primary care clinic communication, this study evaluated the relation between team communication networks and alcohol-related utilization of care and costs. Between May 2013 and December 2013, a total of 155 healthcare employees at 6 primary care clinics participated in a survey on team communication. Three-level hierarchical modeling evaluated the link between connectedness within the care team and the number of alcohol-related emergency department visits, hospital days, and associated medical care costs in the past 12 months for each team's primary care patient panel. Teams (n = 31) whose registered nurses displayed more strong (at least daily) face-to-face ties and strong (at least daily) electronic communication ties had 10% fewer alcohol-related hospital days (rate ratio [RR] = 0.90; 95% confidence interval [CI]: 0.84, 0.97). Furthermore, in an average team size of 19, each additional team member with strong interaction ties across the whole team was associated with $1,030 (95% CI: -$1,819, -$241) lower alcohol-related patient healthcare costs per 1,000 team patients in the past 12 months. Conversely, teams whose primary care practitioner (PCP) had more strong face-to-face communication ties and more weak (weekly or several times a week) electronic communication ties had 12% more alcohol-related hospital days (RR = 1.12; 95% CI: 1.03, 1.23) and $1,428 (95% CI: $378, $2,478) higher alcohol-related healthcare costs per 1,000 patients in the past 12 months. The analyses controlled for patient age, gender, insurance, and comorbidity diagnoses. Excessive alcohol-using patients may fair better if cared for by teams whose

Do communication training programs improve students’ communication skills? - a follow-up study

Directory of Open Access Journals (Sweden)

Simmenroth-Nayda Anne

2012-09-01

Full Text Available Abstract Background Although it is taken for granted that history-taking and communication skills are learnable, this learning process should be confirmed by rigorous studies, such as randomized pre- and post-comparisons. The purpose of this paper is to analyse whether a communication course measurably improves the communicative competence of third-year medical students at a German medical school and whether technical or emotional aspects of communication changed differently. Method A sample of 32 randomly selected students performed an interview with a simulated patient before the communication course (pre-intervention and a second interview after the course (post-intervention, using the Calgary-Cambridge Observation Guide (CCOG to assess history taking ability. Results On average, the students improved in all of the 28 items of the CCOG. The 6 more technically-orientated communication items improved on average from 3.4 for the first interview to 2.6 in the second interview (p  Conclusions Our communication course measurably improved communication skills, especially for female students. These improvements did not depend predominantly on an extension of the interview time. Obviously, “technical” aspects of communication can be taught better than “emotional” communication skills.

NASA/DOD Aerospace Knowledge Diffusion Research Project. Report 29: A comparison of the technical communications practices of Japanese and US aerospace engineers and scientists

Science.gov (United States)

Pinelli, Thomas E.; Barclay, Rebecca O.; Kennedy, John M.

1994-01-01

As part of Phase 4 of the NASA/DoD Aerospace Knowledge Diffusion Research Project, two studies were conducted that investigated the technical communications practices of Japanese and U.S. aerospace engineers and scientists. Both studies have the same seven objectives: first, to solicit the opinions of aerospace engineers and scientists regarding the importance of technical communications to their profession; second, to determine the use and production of technical communications by aerospace engineers and scientists; third; to seek their views about the appropriate content of an undergraduate course in technical communications; fourth, to determine aerospace engineers' and scientists' use of libraries, technical information centers, and on-line data bases; fifth, to determine the use and importance of computer and information technology to them; sixth, to determine their use of electronic networks; and seventh, to determine their use of foreign and domestically produced technical reports. A self-administered questionnaire was distributed to aerospace engineers and scientists in Japan and at the NASA Ames Research Center and the NASA Langley Research Center. The completion rates for the Japanese and U.S. surveys were 85 and 61 percent, respectively. Responses of the Japanese and U.S. participants to selected questions are presented in this report.

NASA/DOD Aerospace Knowledge Diffusion Research Project. Report 17: A comparison of the technical communication practices of Dutch and US aerospace engineers and scientists

Science.gov (United States)

Barclay, Rebecca O.; Pinelli, Thomas E.; Kennedy, John M.

1993-01-01

As part of Phase 4 of the NASA/DoD Aerospace Knowledge Diffusion Research Project, two studies were conducted that investigated the technical communications practices of Dutch and U.S. aerospace engineers and scientists. Both studies have the same seven objectives: first, to solicit the opinions of aerospace engineers and scientists regarding the importance of technical communications to their profession; second, to determine the use and production of technical communications by aerospace engineers and scientists; third, to seek their views about the appropriate content of an undergraduate course in technical communications; fourth, to determine aerospace engineers' and scientists' use of libraries, technical information centers, and on-line data bases; fifth, to determine the use and importance of computer and information technology to them; sixth, to determine their use of electronic networks; and seventh, to determine their use of foreign and domestically produced technical reports. A self-administered questionnaire was distributed to aerospace engineers and scientists at the National Aerospace Laboratory (NLR), and NASA Ames Research Center, and the NASA Langley Research Center. The completion rates for the Dutch and U.S. surveys were 55 and 61 percent, respectively. Responses of the Dutch and U.S. participants to selected questions are presented.

Communication skills in diagnostic pathology.

Science.gov (United States)

Lehr, Hans-Anton; Bosman, Fred T

2016-01-01

Communication is an essential element of good medical practice also in pathology. In contrast to technical or diagnostic skills, communication skills are not easy to define, teach, or assess. Rules almost do not exist. In this paper, which has a rather personal character and cannot be taken as a set of guidelines, important aspects of communication in pathology are explored. This includes what should be communicated to the pathologist on the pathology request form, communication between pathologists during internal (interpathologist) consultation, communication around frozen section diagnoses, modalities of communication of a final diagnosis, with whom and how critical and unexpected findings should be communicated, (in-)adequate routes of communication for pathology diagnoses, who will (or might) receive pathology reports, and what should be communicated and how in case of an error or a technical problem. An earlier more formal description of what the responsibilities are of a pathologist as communicator and as collaborator in a medical team is added in separate tables. The intention of the paper is to stimulate reflection and discussion rather than to formulate strict rules.

Exploring communication pathways to better health: Clinician communication of expectations for acupuncture effectiveness

Science.gov (United States)

Street, Richard L.; Cox, Vanessa; Kallen, Michael A.; Suarez-Almazor, Maria E.

2012-01-01

Objective This study tested a pathway whereby acupuncturists’ communication of optimism for treatment effectiveness would enhance patients’ satisfaction during treatment, which in turn would contribute to better pain and function outcomes for patients with osteoarthritis of the knee. Methods Secondary analysis from a 2 arm (real vs. sham acupuncture, high vs. neutral expectations) RCT. 311 patients with knee osteoarthritis received acupuncture over 10–12 sessions. Coders rated the degree to which acupuncturists communicated optimism for the treatment’s effectiveness. Satisfaction with acupuncture was assessed 4 weeks into treatment. Pain and function were assessed 6 weeks following treatment. Results Patients experiencing better outcomes were more satisfied with acupuncture during treatment, were younger, and had better baseline pain and function scores. Satisfaction during treatment was greater when patients interacted with more optimistic clinicians and had higher pretreatment expectations for acupuncture efficacy. Conclusion Acupuncturists’ communication of optimism about treatment effectiveness contributed to pain and function outcomes indirectly through its effect on satisfaction during treatment. Future research should model pathways through which clinician-patient communication affects mediating variables that in turn lead to improved health outcomes. Practical Implications While clinicians should not mislead patients, communicating hope and optimism for treatment effectiveness has therapeutic value for patients. PMID:22857778

Professional Communication and Translation in Convergence

DEFF Research Database (Denmark)

Gnecci, Marusca; Maylath, Bruce; Mousten, Birthe

2008-01-01

As translation of technical documents becomes commonplace, and as translation becomes more automated, the roles of translator and technical communicator appear to be converging. This paper examines the trend revealed from recent surveys, and it suggests further research to determine if the trend...

An empirical study of marketing communications effectiveness in Slovenian market

OpenAIRE

Jerman, Damjana; Završnik, Bruno

2017-01-01

This paper deals with the value or more specifically, the contribution of marketing communications strategy to effectiveness of marketing communications and hypothesizes that marketing communications strategy correlate with the effectiveness of marketing communications. The paper consists of two parts: the theoretical framework for the role of marketing communications strategy for the effectiveness of the marketing communications and the empirical analysis, based on the primary data collected...

The Effects of Integrating On-Going Training for Technical Documentation Teams

Science.gov (United States)

Catanio, Joseph T.; Catanio, Teri L.

2010-01-01

The tools and techniques utilized in the technical communications profession are constantly improving and changing. Information Technology (IT) organizations devote the necessary resources to equip and train engineering, marketing, and sales teams, but often fail to do so for technical documentation teams. Many IT organizations tend to view…

Do communication training programs improve students’ communication skills? - a follow-up study

Science.gov (United States)

2012-01-01

Background Although it is taken for granted that history-taking and communication skills are learnable, this learning process should be confirmed by rigorous studies, such as randomized pre- and post-comparisons. The purpose of this paper is to analyse whether a communication course measurably improves the communicative competence of third-year medical students at a German medical school and whether technical or emotional aspects of communication changed differently. Method A sample of 32 randomly selected students performed an interview with a simulated patient before the communication course (pre-intervention) and a second interview after the course (post-intervention), using the Calgary-Cambridge Observation Guide (CCOG) to assess history taking ability. Results On average, the students improved in all of the 28 items of the CCOG. The 6 more technically-orientated communication items improved on average from 3.4 for the first interview to 2.6 in the second interview (p communication skills were not correlated (Pearson’s r = 0.03; n.s.). Conclusions Our communication course measurably improved communication skills, especially for female students. These improvements did not depend predominantly on an extension of the interview time. Obviously, “technical” aspects of communication can be taught better than “emotional” communication skills. PMID:22947372

Do communication training programs improve students' communication skills?--a follow-up study.

Science.gov (United States)

Simmenroth-Nayda, Anne; Weiss, Cora; Fischer, Thomas; Himmel, Wolfgang

2012-09-05

Although it is taken for granted that history-taking and communication skills are learnable, this learning process should be confirmed by rigorous studies, such as randomized pre- and post-comparisons. The purpose of this paper is to analyse whether a communication course measurably improves the communicative competence of third-year medical students at a German medical school and whether technical or emotional aspects of communication changed differently. A sample of 32 randomly selected students performed an interview with a simulated patient before the communication course (pre-intervention) and a second interview after the course (post-intervention), using the Calgary-Cambridge Observation Guide (CCOG) to assess history taking ability. On average, the students improved in all of the 28 items of the CCOG. The 6 more technically-orientated communication items improved on average from 3.4 for the first interview to 2.6 in the second interview (p < 0.0001), the 6 emotional items from 2.7 to 2.3 (p = 0.023). The overall score for women improved from 3.2 to 2.5 (p = 0.0019); male students improved from 3.0 to 2.7 (n.s.). The mean interview time significantly increased from the first to the second interview, but the increase in the interview duration and the change of the overall score for the students' communication skills were not correlated (Pearson's r = 0.03; n.s.). Our communication course measurably improved communication skills, especially for female students. These improvements did not depend predominantly on an extension of the interview time. Obviously, "technical" aspects of communication can be taught better than "emotional" communication skills.

Technical Report Writing Today

DEFF Research Database (Denmark)

Riordan, Daniel G.

2014-01-01

Section 1: Technical Communication Basics (8 chapters on tech com, audiences, tech com process, tech com style, researching, designing pages, using visual aids, describing). Section 2: Technical Communication Applications (7 chapters on sets of instructions, informal reports and email, developing...

Parental involvement and academic performance: Less control and more communication.

Science.gov (United States)

Fernández-Alonso, Rubén; Álvarez-Díaz, Marcos; Woitschach, Pamela; Suárez-Álvarez, Javier; Cuesta, Marcelino

2017-11-01

Parental involvement in the educational process is desirable, although more involvement does not guarantee better results. The aim of this research is to explore the relationship between styles of parental involvement at home and academic performance. A random sample of 26,543 Spanish students was used, with a mean age of 14.4 (SD = 0.75). Two thirds (66.2%) attended a publicly funded school; 49.7% were girls; 87.8% had Spanish nationality; and 73.5% were in the school year corresponding to their age. Different three-level hierarchical-linear models were fitted: student, school, and region (autonomous community). Students whose parents exhibited a more distal or indirect profile of family involvement tended to demonstrate better results than those from homes with a more controlling style. Parental involvement styles have an effect on achievement at an individual and school level, even after accounting for the effect of context or background variables. Given the importance of parental involvement in academic performance, schools should consider it in their family information and training policies. Schools which have more communicative family profiles tend to demonstrate lower levels of intra-school differences in students’ academic performance.

Training NOAA Staff on Effective Communication Methods with Local Climate Users

Science.gov (United States)

Timofeyeva, M. M.; Mayes, B.

2011-12-01

Since 2002 NOAA National Weather Service (NWS) Climate Services Division (CSD) offered training opportunities to NWS staff. As a result of eight-year-long development of the training program, NWS offers three training courses and about 25 online distance learning modules covering various climate topics: climate data and observations, climate variability and change, NWS national and local climate products, their tools, skill, and interpretation. Leveraging climate information and expertise available at all NOAA line offices and partners allows delivery of the most advanced knowledge and is a very critical aspect of the training program. NWS challenges in providing local climate services includes effective communication techniques on provide highly technical scientific information to local users. Addressing this challenge requires well trained, climate-literate workforce at local level capable of communicating the NOAA climate products and services as well as provide climate-sensitive decision support. Trained NWS climate service personnel use proactive and reactive approaches and professional education methods in communicating climate variability and change information to local users. Both scientifically-unimpaired messages and amiable communication techniques such as story telling approach are important in developing an engaged dialog between the climate service providers and users. Several pilot projects NWS CSD conducted in the past year applied the NWS climate services training program to training events for NOAA technical user groups. The technical user groups included natural resources managers, engineers, hydrologists, and planners for transportation infrastructure. Training of professional user groups required tailoring the instructions to the potential applications of each group of users. Training technical user identified the following critical issues: (1) Knowledge of target audience expectations, initial knowledge status, and potential use of climate

E-KIT: An Electronic-Knowledge Information Tool for Organizing Site Information and Improving Technical Communication with Stakeholders - 13082

International Nuclear Information System (INIS)

Kautsky, Mark; Findlay, Richard C.; Hodges, Rex A.

2013-01-01

Managing technical references for projects that have long histories is hampered by the large collection of documents, each of which might contain discrete pieces of information relevant to the site conceptual model. A database application has been designed to improve the efficiency of retrieving technical information for a project. Although many databases are currently used for accessing analytical and geo-referenced data, applications designed specifically to manage technical reference material for projects are scarce. Retrieving site data from the array of available references becomes an increasingly inefficient use of labor. The electronic-Knowledge Information Tool (e-KIT) is designed as a project-level resource to access and communicate technical information. The e-KIT is a living tool that grows as new information becomes available, and its value to the project increases as the volume of site information increases. Having all references assembled in one location with complete reference citations and links to elements of the site conceptual model offers a way to enhance communication with outside groups. The published and unpublished references are incorporated into the e-KIT, while the compendium of references serves as a complete bibliography for the project. (authors)

E-KIT: An Electronic-Knowledge Information Tool for Organizing Site Information and Improving Technical Communication with Stakeholders - 13082

Energy Technology Data Exchange (ETDEWEB)

Kautsky, Mark [U.S. Department of Energy Office of Legacy Management, 2597 Legacy Way, Grand Junction CO 81503 (United States); Findlay, Richard C.; Hodges, Rex A. [Stoller LMS Team, 2597 Legacy Way, Grand Junction CO 81503 (United States)

2013-07-01

Managing technical references for projects that have long histories is hampered by the large collection of documents, each of which might contain discrete pieces of information relevant to the site conceptual model. A database application has been designed to improve the efficiency of retrieving technical information for a project. Although many databases are currently used for accessing analytical and geo-referenced data, applications designed specifically to manage technical reference material for projects are scarce. Retrieving site data from the array of available references becomes an increasingly inefficient use of labor. The electronic-Knowledge Information Tool (e-KIT) is designed as a project-level resource to access and communicate technical information. The e-KIT is a living tool that grows as new information becomes available, and its value to the project increases as the volume of site information increases. Having all references assembled in one location with complete reference citations and links to elements of the site conceptual model offers a way to enhance communication with outside groups. The published and unpublished references are incorporated into the e-KIT, while the compendium of references serves as a complete bibliography for the project. (authors)

NASA/DOD Aerospace Knowledge Diffusion Research Project. Paper 14: An analysis of the technical communications practices reported by Israeli and US aerospace engineers and scientists

Science.gov (United States)

Barclay, Rebecca O.; Pinelli, Thomas E.; Elazar, David; Kennedy, John M.

1991-01-01

As part of Phase 4 of the NASA/DoD Aerospace Knowledge Diffusion Research Project, two pilot studies were conducted that investigated the technical communications practices of Israeli and U.S. aerospace engineers and scientists. Both studies had the same five objectives: first, to solicit the opinions of aerospace engineers and scientists regarding the importance of technical communications to their profession; second, to determine the use and production of technical communications by aerospace engineers and scientists; third, to seek their view about the appropriate content of an undergraduate course in technical communications; fourth, to determine aerospace engineers' and scientists' use of libraries, technical information centers, and on-line databases; and fifth, to determine the use and importance of computer and information technology to them. A self-administered questionnaire was mailed to randomly selected U.S. aerospace engineers and scientists who are working in cryogenics, adaptive walls, and magnetic suspension. A slightly modified version was sent to Israeli aerospace engineers and scientists working at Israel Aircraft Industries, LTD. Responses of the Israeli and U.S. aerospace engineers and scientists to selected questions are presented in this paper.

TYPES OF META-COMMUNICATIVE ADDRESSING IN THE RELATIONSHIP OF CREATIVE TRAINING PROFESSOR – STUDENTS IN TECHNICAL SCIENCES

Directory of Open Access Journals (Sweden)

Sanda-Marina BADULESCU

2017-06-01

Full Text Available Applying the method of observation, based on the reactions of samples of technical students, the authors emphasize meta-communicative addressing modes at the level of creative trainer in “Politehnica” University of Bucharest. The innovative aspect is represented by the transfer of the addressing modes from the linguistic field to the psycho-pedagogic field, with the function of monitoring and controlling the intercommunication system in the technical training environment.

Developing a More Effective Recruitment and Retention Model.

Science.gov (United States)

Janke, Walter; Kelly, Gary

The purpose of a project was to develop a model for more effective recruitment and retention of people of color in the Associate Degree Interior Design and Diploma Interior Design Assistant Program at Milwaukee Area Technical College (MATC), Wisconsin. During Activity One, individuals in MATC's Student Development and High School Relations…

NASA/DOD Aerospace Knowledge Diffusion Research Project. Paper 41: Technical communication practices of Dutch and US aerospace engineers and scientists: International perspective on aerospace

Science.gov (United States)

Barclay, Rebecca O.; Pinelli, Thomas E.; Kennedy, John M.

1994-01-01

As part of Phase 4 of the NASA/DOD Aerospace Knowledge Diffusion Research Project, studies were conducted that investigated the technical communications practices of Dutch and U.S. aerospace engineers and scientists. The studies had the following objectives: (1) to solicit the opinions of aerospace engineers and scientists regarding the importance of technical communication to their professions, (2) to determine the use and production of technical communication by aerospace engineers and scientists, (3) to investigate their use of libraries and technical information centers, (4) to investigate their use of and the importance to them of computer and information technology, (5) to examine their use of electronic networks, and (6) to determine their use of foreign and domestically produced technical reports. Self-administered (mail) questionnaires were distributed to Dutch aerospace engineers and scientists at the National Aerospace Laboratory (NLR) in the Netherlands, the NASA Ames Research Center in the U.S., and the NASA Langley Research Center in the U.S. Responses of the Dutch and U.S. participants to selected questions are presented in this paper.

Technical assistance contractor Management Plan

International Nuclear Information System (INIS)

1993-09-01

The Technical Assistance Contractor (TAC) for the Uranium Mill Tailings Remedial Action (UMTRA) Project comprises Jacobs Engineering Group Inc. (JEG) and its major teaming partners [Roy F. Weston, Inc. (RFW), Sergent, Hauskins ampersand Beckwith Agra, Inc. (SHB Agra), and Geraghty ampersand Miller, Inc. (G ampersand M)]. The first three companies have worked together effectively on the UMTRA Project for more than 10 years. With the initiation of the UMTRA Groundwater Project in April 1991, a need arose to increase the TAC's groundwater technical breadth and depth, so G ampersand M was brought in to augment the team's capabilities. The TAC contract's scope is to provide technical, analytical, environmental, engineering, design, inspection, and management support services to the US Department of Energy (DOE) for both surface and groundwater projects. The TAC team continues to support the DOE in completing surface remedial actions and initiating groundwater remediation work for start-up, characterization, design, construction oversight, and remedial operations. A key feature of the TAC's management approach is the extensive set of communication systems implemented for the UMTRA Project. These systems assist all functional disciplines in performing UMTRA Project tasks associated with management, technical support, administrative support, and financial/project controls

NASA/DOD Aerospace Knowledge Diffusion Research Project. Report 18: A comparison of the technical communication practices of aerospace engineers and scientists in India and the United States

Science.gov (United States)

Pinelli, Thomas E.; Barclay, Rebecca O.; Kennedy, John M.

1993-01-01

As part of Phase 4 of the NASA/DoD Aerospace Knowledge Diffusion Research Project, two studies were conducted that investigated the technical communications practices of India and U.S. aerospace engineers and scientists. Both studies have the same seven objectives: first, to solicit the opinions of aerospace engineers and scientists regarding the importance of technical communications to their profession; second, to determine the use and production of technical communications by aerospace engineers and scientists; third, to seek their views about the appropriate content of an undergraduate course in technical communications; fourth, to determine aerospace engineers' and scientists' use of libraries, technical information centers, and on-line data bases; fifth, to determine the use and importance of computer and information technology to them; sixth, to determine their use of electronic networks; and seventh, to determine their use of foreign and domestically produced technical reports. A self-administered questionnaire was distributed to aerospace engineers and scientists at the Indian Institute of Science and the NASA Langley Research Center. The completion rates for the India and U.S. surveys were 48 and 53 percent, respectively. Responses of the India and U.S. participants to selected questions are presented in this report.

Multimedia Astronomy Communication: Effectively Communicate Astronomy to the Desired Audience

Science.gov (United States)

Star Cartier, Kimberly Michelle; Wright, Jason

2017-01-01

A fundamental aspect of our jobs as scientists is communicating our work to others. In this, the field of astronomy holds the double-edged sword of ubiquitous fascination: the topic has been of interest to nearly the entire global population at some point in their lives, yet the learning curve is steep within any subfield and rife with difficult-to-synthesize details. Compounding this issue is the ever-expanding array of methods to reach people in today's Communications Era. Each communication medium has its own strengths and weaknesses, is appropriate in different situations, and requires its own specific skillset in order to maximize its functionality. Despite this, little attention is given to training astronomers in effective communication techniques, often relying on newcomers to simply pick up the ability by mimicking others and assuming that a firm grasp on the subject matter will make up for deficiencies in communication theory. This can restrict astronomers to a narrow set of communication methods, harming both the communicators and the audience who may struggle to access the information through those media.Whether writing a research paper to academic peers or giving an astronomy talk to a pubic audience, successfully communicating a scientific message requires more than just an expert grasp on the topic. A communicator must understand the makeup and prior knowledge of the desired audience, be able to break down the salient points of the topic into pieces that audience can digest, select and maximize upon a medium to deliver the message, and frame the message in a way that hooks the audience and compels further interest. In this work we synthesize the requirements of effective astronomy communication into a few key questions that every communicator needs to answer. We then discuss some of the most common media currently used to communicate astronomy, give both effective and poor examples of utilizing these media to communicate astronomy, and provide key

Effective communication with seniors

OpenAIRE

PONCAROVÁ, Ester

2008-01-01

My bachelor thesis is called "The Effective Communication With Seniors". The aim of this thesis is to describe communication, its various kinds and the basic principles of the effective communication. I will also describe the communication with seniors suffering from dementia. Another aim of this thesis is to find out whether workers in the senior houses know and use the principles of the effective communication.

Challenge Study: A Project-Based Learning on a Wireless Communication System at Technical High School

Science.gov (United States)

Terasawa, Ikuo

2016-01-01

The challenge study is a project based learning curriculum at Technical High School aimed at the construction of a wireless communication system. The first period was engineering issues in the construction of an artificial satellite and the second period was a positional locating system based on the general purpose wire-less device--ZigBee device.…

Development and reliability of the explicit professional oral communication observation tool to quantify the use of non-technical skills in healthcare

NARCIS (Netherlands)

Kemper, P.F.; van Noord, I.; de Bruijne, M.C.; Knol, D.L.; Wagner, C.; van Dyck, C.

2013-01-01

Background A lack of non-technical skills is increasingly recognised as an important underlying cause of adverse events in healthcare. The nature and number of things professionals communicate to each other can be perceived as a product of their use of non-technical skills. This paper describes the

Development and reliability of the explicit professional oral communication observation tool to quantify the use of non-technical skills in healthcare.

NARCIS (Netherlands)

Kemper, P.F.; Noord, I. van; Bruijne, M. de; Knol, D.L.; Wagner, C.; Dyck, C. van

2013-01-01

Background: A lack of non-technical skills is increasingly recognised as an important underlying cause of adverse events in healthcare. The nature and number of things professionals communicate to each other can be perceived as a product of their use of non-technical skills. This paper describes the

Generic communications index. Listings of communications 1971-1989

Energy Technology Data Exchange (ETDEWEB)

Hagemeyer, D; Towle, H

1991-05-01

As part of its program to feed back information on operating experience to industry, the U.S. Nuclear Regulatory Commission (NRC) issues generic communications called bulletins (about 5/yr), circulars (now discontinued), generic letters (about 20/yr), and information notices (about 100/yr). The report presents an updated Generic Communications Index (GCI; previously published in NUREG/CR-4690, Vol. 1, December 1987) of all such communications from 1971, when such documentation started, to 1989. The GCI consists of records, one for each communication, containing fields for identification number, title, NRC technical contact, general system or topic, specific component or topic, cause or defect, potential effect, remarks, and vendors involved. To facilitate information retrieval, the report also contains topical listings of generic communications numbers. (author)

Building Effective Marketing Communications in Tourism

Directory of Open Access Journals (Sweden)

Gorlevskaya Liudmila

2016-12-01

Full Text Available In the world of rapid technological evolution and economy of digitalization, consumers are continuously changing. Tourists are among the first. Their behaviour, media consumption, engagement level and expectations must influence on transformation of applied communication tools. In recent decades, the pace of change became faster. Media consumption has shifted to Internet, Mobile and innovative mediums. The paper proposes modern forms of communication tools on different stages of making-decision process and describes role of each to build marketing communications of tourism industry actors in a more effective way.

Space weather effects on communications

Science.gov (United States)

Lanzerotti, Louis J.

In the 150 years since the advent of the first electrical communication system - the electrical telegraph - the diversity of communications technologies that are embedded within space-affected environments have vastly increased. The increasing sophistication of these communications technologies, and how their installation and operations may relate to the environments in which they are embedded, requires ever more sophisticated understanding of natural physical phenomena. At the same time, the business environment for most present-day communications technologies that are affected by space phenomena is very dynamic. The commercial and national security deployment and use of these technologies do not wait for optimum knowledge of possible environmental effects to be acquired before new technological embodiments are created, implemented, and marketed. Indeed, those companies that might foolishly seek perfectionist understanding of natural effects can be left behind by the marketplace. A well-considered balance is needed between seeking ever deeper understanding of physical phenomena and implementing `engineering' solutions to current crises. The research community must try to understand, and operate in, this dynamic environment.

NASA/DOD Aerospace Knowledge Diffusion Research Project. Paper 33: Technical communications practices and the use of information technologies as reported by Dutch and US aerospace engineers

Science.gov (United States)

Barclay, Rebecca O.; Pinelli, Thomas E.; Tan, Axel S. T.; Kennedy, John M.

1993-01-01

As part of Phase 4 of the NASA/DOD Aerospace Knowledge Diffusion Research Project, two studies were conducted that investigated the technical communications practices of Dutch and U.S. aerospace engineers and scientists. A self-administered questionnaire was distributed to aerospace engineers and scientists at the National Aerospace Laboratory (The Netherlands), and NASA ARC (U.S.), and NASA LaRC (U.S.). This paper presents responses of the Dutch and U.S. participants to selected questions concerning four of the seven project objectives: determining the importance of technical communications to aerospace engineering professionals, investigating the production of technical communications, examining the use and importance of computer and information technology, and exploring the use of electronic networks.

How to Teach Aural English More Effectively

Science.gov (United States)

Huang, Huan

2009-01-01

As a means of communication, listening plays an important role in people's life. In a foreign language classroom, listening comprehension has never drawn the same attention of educators as it now does. So it is a vital importance to teach aural English more effectively. In view of present situation of aural English teaching and wrong ideas about…

Activity theory and genre ecology: Conceptual tools for understanding technical communication

Directory of Open Access Journals (Sweden)

Winberg, Christine

2005-12-01

Full Text Available This paper reports on a year-long project in an architectural technology department, which studied students’ oral language development in plenary discussions in a first year History and Appreciation of Architecture course. Data was obtained by videotaping classroom activities, and by interviewing the lecturer and students who were participants in the course. The data was analysed, using categories suggested by Activity Theory. The category of ‘rules’ was selected from the activity system for further analysis, using a Genre Ecology approach. The findings of the study show how technical communication is managed within a classroom based activity system comprising lecturer and students, and graphic and verbal texts, in a context of learning. Learning, teaching, and expert discourses of the architectural review genre interact and are negotiated by participants. Through participation in plenary discussion, students from diverse backgrounds contribute to one another’s experience of architectural design, and by valuing and responding to students’ contributions, the lecturer facilitates students’ understanding of the ‘rules’ of architectural communication, and enables students to access an expanded repertoire of the genre of architectural review.

Challenges of Integrating NASA's Space Communications Networks

Science.gov (United States)

Reinert, Jessica; Barnes, Patrick

2013-01-01

The transition to new technology, innovative ideas, and resistance to change is something that every industry experiences. Recent examples of this shift are changing to using robots in the assembly line construction of automobiles or the increasing use of robotics for medical procedures. Most often this is done with cost-reduction in mind, though ease of use for the customer is also a driver. All industries experience the push to increase efficiency of their systems; National Aeronautics and Space Administration (NASA) and the commercial space industry are no different. NASA space communication services are provided by three separately designed, developed, maintained, and operated communications networks known as the Deep Space Network (DSN), Near Earth Network (NEN) and Space Network (SN). The Space Communications and Navigation (SCaN) Program is pursuing integration of these networks and has performed a variety of architecture trade studies to determine what integration options would be the most effective in achieving a unified user mission support organization, and increase the use of common operational equipment and processes. The integration of multiple, legacy organizations and existing systems has challenges ranging from technical to cultural. The existing networks are the progeny of the very first communication and tracking capabilities implemented by NASA and the Jet Propulsion Laboratory (JPL) more than 50 years ago and have been customized to the needs of their respective user mission base. The technical challenges to integrating the networks are many, though not impossible to overcome. The three distinct networks provide the same types of services, with customizable data rates, bandwidth, frequencies, and so forth. The differences across the networks have occurred in effort to satisfy their user missions' needs. Each new requirement has made the networks more unique and harder to integrate. The cultural challenges, however, have proven to be a

Challenges of Integrating NASAs Space Communication Networks

Science.gov (United States)

Reinert, Jessica M.; Barnes, Patrick

2013-01-01

The transition to new technology, innovative ideas, and resistance to change is something that every industry experiences. Recent examples of this shift are changing to using robots in the assembly line construction of automobiles or the increasing use of robotics for medical procedures. Most often this is done with cost-reduction in mind, though ease of use for the customer is also a driver. All industries experience the push to increase efficiency of their systems; National Aeronautics and Space Administration (NASA) and the commercial space industry are no different. NASA space communication services are provided by three separately designed, developed, maintained, and operated communications networks known as the Deep Space Network (DSN), Near Earth Network (NEN) and Space Network (SN). The Space Communications and Navigation (SCaN) Program is pursuing integration of these networks and has performed a variety of architecture trade studies to determine what integration options would be the most effective in achieving a unified user mission support organization, and increase the use of common operational equipment and processes. The integration of multiple, legacy organizations and existing systems has challenges ranging from technical to cultural. The existing networks are the progeny of the very first communication and tracking capabilities implemented by NASA and the Jet Propulsion Laboratory (JPL) more than 50 years ago and have been customized to the needs of their respective user mission base. The technical challenges to integrating the networks are many, though not impossible to overcome. The three distinct networks provide the same types of services, with customizable data rates, bandwidth, frequencies, and so forth. The differences across the networks have occurred in effort to satisfy their user missions' needs. Each new requirement has made the networks more unique and harder to integrate. The cultural challenges, however, have proven to be a

Cultural Barriers to Effective Communication between Chinese and English

Institute of Scientific and Technical Information of China (English)

杨克彦

2017-01-01

Effective communication with people of different cultures is challenging. Different cultures lead to various communication problems. If the people involved are not aware of such problems, they are more likely to fall victim to them. This paper describes two main cultural barriers in the communication between Chinese and English-speaking people and demonstrates the importance of cross-culture communication.

The Need for More Scientific Approaches to Science Communication

Science.gov (United States)

Sadri, S.

2015-12-01

Two possible goals for public science communication are: a) improving the public's in-depth understanding of the scientific subject; and b) fostering the public's belief that scientific efforts make a better world. Although (a) is often a natural target when scientists try to communicate their subject, the importance of (b) is underscored by the NSF, who investigated the "cultural authority of science" to understand science's role in policymaking. Surveys consistently find that there is a huge divergence between "knowledge" and "admiration" of science in society because science literacy has very little to do with public perception of science. However, even if both goals could be achieved, it doesn't necessarily mean that the general public will act on scientific advice. Different parts of society have different criteria for reaching judgments about how to act in their best interests. This makes the study of science communication important when controversies arise requiring public engagement. Climate change, sustainability, and water crises are only a few examples of such controversial subjects. Science communication can be designed carefully to sponsor dialogue and participation, to overcome perceptual obstacles, and to engage with stakeholders and the wider public. This study reviews work in social science that tries to answer: When is science communication necessary? What is involved in science communication? What is the role of media in effective science communication? It also reviews common recommendations for improved public engagement by scientists and science organizations. As part of this effort, I will present some portions of my science films. I will conclude with suggestions on what scientific institutions can focus on to build trust, relationships, and participation across segments of the public. Keywords: informal learning, popular science, climate change, water crisis, science communication, science films, science policy.

Learning To Collaborate: Can Young Children Develop Better Communication Strategies through Collaboration with a More Popular Peer.

Science.gov (United States)

Murphy, Suzanne; Faulkner, Dorothy

2000-01-01

Investigates whether pairing unpopular five- to six-year old children with more popular peers would promote more effective collaboration. Examines the differences in verbal and nonverbal communication of the popular and unpopular children. Explains that the children were filmed playing a collaborative game. (CMK)

Initial Validation of a Technical Writing Rubric for Engineering Design

Directory of Open Access Journals (Sweden)

Cheryl Bodnar

2018-02-01

Full Text Available Engineering design serves as the capstone experience of most undergraduate engineering programs. One of the key elements of the engineering design process is the compilation of results obtained into a technical report that can be shared and distributed to interested stakeholders including industry, faculty members and other relevant parties. In an effort to expand the tools available for assessment of engineering design technical reports, this study performed an initial validation of a previously developed Technical Writing rubric. The rubric was evaluated for its reliability to measure the intended construct, inter-rater reliability and external validity in comparison to an existing generalized written communication rubric. It was found that the rubric was reliable with Cronbach’s alpha for all dimensions between 0.817 and 0.976. The inter-rater reliability for the overall instrument was also found to be excellent at 0.85. Finally, it was observed that there were no statistically significant differences observed between the measurements obtained on the Technical Writing rubric in comparison to the more generalized Written Communication Value rubric. This demonstrates that although specific to engineering design environments the Technical Writing rubric was able to measure key constructs associated with written communication practice. This rubric can now serve as one additional tool for assessment of communication skills within engineering capstone design experiences.

Trends in mobile satellite communication

Science.gov (United States)

Johannsen, Klaus G.; Bowles, Mike W.; Milliken, Samuel; Cherrette, Alan R.; Busche, Gregory C.

1993-01-01

Ever since the U.S. Federal Communication Commission opened the discussion on spectrum usage for personal handheld communication, the community of satellite manufacturers has been searching for an economically viable and technically feasible satellite mobile communication system. Hughes Aircraft Company and others have joined in providing proposals for such systems, ranging from low to medium to geosynchronous orbits. These proposals make it clear that the trend in mobile satellite communication is toward more sophisticated satellites with a large number of spot beams and onboard processing, providing worldwide interconnectivity. Recent Hughes studies indicate that from a cost standpoint the geosynchronous satellite (GEOS) is most economical, followed by the medium earth orbit satellite (MEOS) and then by the low earth orbit satellite (LEOS). From a system performance standpoint, this evaluation may be in reverse order, depending on how the public will react to speech delay and collision. This paper discusses the trends and various mobile satellite constellations in satellite communication under investigation. It considers the effect of orbital altitude and modulation/multiple access on the link and spacecraft design.

The effects of scenario-based communication training on nurses' communication competence and self-efficacy and myocardial infarction knowledge.

Science.gov (United States)

Hsu, Li-Ling; Huang, Ya-Hsuan; Hsieh, Suh-Ing

2014-06-01

The aim of the study was to determine the effects of a simulated communication training course on nurses' communication competence, self-efficacy, communication performance, myocardial infarction knowledge, and general satisfaction with their learning experience. A randomized controlled trial was conducted with a pre-test and two post-tests. The experimental group underwent simulated communication training course and the control group received a case-based communication training course. The experimental group made more significant improvement in competence and self-efficacy in communication from pre-test to the second post-test than the control group. Although both groups' satisfaction with their learning experience significantly increased from the first post-test to the second post-test, the experimental group was found to be more satisfied with their learning experience than the control group. No significant differences in communication performance and myocardial infarction knowledge between the two groups were identified. Scenario-based communication training can be more fully incorporated into in-service education for nurses to boost their competence and self-efficacy in communication and enhance their communication performance in myocardial infarction patient care. Introduction of real-life communication scenarios through multimedia in communication education could make learners more motivated to practice communication, hence leading to improved communication capacity. Copyright © 2014 Elsevier Ireland Ltd. All rights reserved.

Laboratory and project based learning in the compulsory course Biological Chemistry enhancing collaboration and technical communication between groups

DEFF Research Database (Denmark)

Agersø, Yvonne; Bysted, Anette; Jensen, Lars Bogø

2011-01-01

The aim of this paper was to describe how changes of laboratory training and project based learning were implemented in order to train the students in making a study design, basic laboratory skills, handling of data, technical communication, collaboration and presentation....

Can Mobile Technology Enable Knowledge Communication in a Learning Environment?

DEFF Research Database (Denmark)

Kampf, Constance; Islas Sedano, Carolina

2008-01-01

this mobile phone game to help next years' students navigated the CampusNet system in order to study for the exam.  The CampusNet system can be seen as a knowledge management technology situated within the social context of the Project Management course, and so the examples offered, in effect, demonstrate...... To be effective, knowledge management systems need to encompass both social processes and technical components (McDermott 2000),   On the other hand, knowledge communication as a concept has emerged not from the inspiration of technology, but partly from the social-technical challenge of dealing...... with technology in knowledge management systems.  So, is knowledge communication a process that can be technologically enabled?  In this presentation, we explore the possibilities of socio-technical interaction for knowledge communication through the use of a mobile phone game as a knowledge communication tool...

Professional Communication and Translation in Convergence

DEFF Research Database (Denmark)

Gnecci, Marusca; Maylath, Bruce; Mousten, Birthe

2008-01-01

As translation of technical documents becomes commonplace, and as translation becomes more automated, the roles of translator and technical communicator appear to be converging. This paper examines the trend revealed from recent surveys, and it suggests further research to determine if the trend...... is likely to continue. The  paper also provides recommendations for academic programs interested in adjusting to the trend....

Mutual intercultural perception : how does it affect technical communication? Some data from China, The Netherlands, Germany, France, and Italy.

NARCIS (Netherlands)

Ulijn, J.M.; St. Amant, K.

2000-01-01

Professional technical communicators increasingly find themselves in a negotiation situation where cultural differences have caused misperceptions or confusion concerning time (pausing, interrupting). This paper overviews an intercultural perception experiment that investigated how individuals from

The Digital Culture and Communication: More than just Classroom Learning

Directory of Open Access Journals (Sweden)

Kristen Snyder

2005-12-01

Full Text Available This paper presents a conceptual model of the digital culture that reflects the multi-dimensionality of ICT in education: pedagogy, communication, technology and organizational systems. The model grew out of a three-year study of an online professional development program for educators in seven countries. The focus of the paper is to explore the relationship between human dynamics and technological systems for advancing the school as an organization. Considering the digital culture of schools from an organizational communication culture perspective awakens us to the importance of looking at the subculture that emerges through human exchange reflecting core values and beliefs. When we consider the digital world in which students already live, and match it against the challenge of schools for human citizen development, we begin to see that a digital culture is more than technological. It is organizational, it is communicative, and it is cultural. Through the creation of cultural webs, motivated by humans, and assisted by technology, online communication has the possibility to shape a collective space for cross cultural connections that support a shared democracy.

Risk communication basics

Energy Technology Data Exchange (ETDEWEB)

Corrado, P.G. [Lawrence Livermore National Laboratory, CA (United States)

1995-12-31

In low-trust, high-concern situations, 50% of your credibility comes from perceived empathy and caring, demonstrated in the first 30 s you come in contact with someone. There is no second chance for a first impression. These and other principles contained in this paper provide you with a basic level of understanding of risk communication. The principles identified are time-tested caveats and will assist you in effectively communicating technical information.

Risk communication basics

International Nuclear Information System (INIS)

Corrado, P.G.

1995-01-01

In low-trust, high-concern situations, 50% of your credibility comes from perceived empathy and caring, demonstrated in the first 30 s you come in contact with someone. There is no second chance for a first impression. These and other principles contained in this paper provide you with a basic level of understanding of risk communication. The principles identified are time-tested caveats and will assist you in effectively communicating technical information

Communication for health promotion: history and identification of effective methods

Directory of Open Access Journals (Sweden)

Annarosa Frati

2010-12-01

Full Text Available This work aims to delineate the long journey of health communication, from the beginning to the present, stressing how the concept of health service and human health have been evolving together with the kind of political approach to the problem. First, the approach was mainly repressive and based on the surveillance of territory, so that jurisdiction in health matters was centralized and entrusted to the Ministry of Interior. Consequently, communication had little space and was directed to an elite group of insiders, who were able to cope with any public health emergencies, using a very technical and essential language, confusing for most people. In the course of the years, we understood that the reaching of the objective health could be realized with the involvement of citizens, organized groups, public and private institutions. Therefore, it is necessary to ensure citizens the right to receive a clear and correct information, enabling them to be self responsible and better manage their health, in a more and more personalized way, using an authoritative but confidential language and all the modern media.

Communication for health promotion: history and identification of effective methods.

Science.gov (United States)

Frati, Annarosa; Luzi, Anna Maria; Colucci, Anna

2010-01-01

This work aims to delineate the long journey of health communication, from the beginning to the present, stressing how the concept of health service and human health have been evolving together with the kind of political approach to the problem. First, the approach was mainly repressive and based on the surveillance of territory, so that jurisdiction in health matters was centralized and entrusted to the Ministry of Interior. Consequently, communication had little space and was directed to an elite group of insiders, who were able to cope with any public health emergencies, using a very technical and essential language, confusing for most people. In the course of the years, we understood that the reaching of the objective health could be realized with the involvement of citizens, organized groups, public and private institutions. Therefore, it is necessary to ensure citizens the right to receive a clear and correct information, enabling them to be self responsible and better manage their health, in a more and more personalized way, using an authoritative but confidential language and all the modern media.

Effective communication with primary care providers.

Science.gov (United States)

Smith, Karen

2014-08-01

Effective communication requires direct interaction between the hospitalist and the primary care provider using a standardized method of information exchange with the opportunity to ask questions and assign accountability for follow-up roles. The discharge summary is part of the process but does not provide the important aspects of handoff, such as closed loop communication and role assignments. Hospital discharge is a significant safety risk for patients, with more than half of discharged patients experiencing at least one error. Hospitalist and primary care providers need to collaborate to develop a standardized system to communicate about shared patients that meets handoff requirements. Copyright © 2014 Elsevier Inc. All rights reserved.

NASA/DoD Aerospace Knowledge Diffusion Research Project. XXXIII - Technical communications practices and the use of information technologies as reported by Dutch and U.S. aerospace engineers

Science.gov (United States)

Barclay, Rebecca O.; Pinelli, Thomas E.; Tan, Axel S. T.; Kennedy, John M.

1993-01-01

As part of Phase 4 of the NASA/DOD Aerospace Knowledge Diffusion Research Project, two studies were conducted that investigated the technical communications practices of Dutch and U.S. aerospace engineers and scientists. A self-administered questionnaire was distributed to aerospace engineers and scientists at the National Aerospace Laboratory (The Netherlands), and NASA Ames Research Center (U.S.), and the NASA Langley Research Center (U.S.). This paper presents responses of the Dutch and U.S. participants to selected questions about four of the seven project objectives: determining the importance of technical communications to aerospace engineering professionals, investigating the production of technical communications, examining the use and importance of computer and information technology, and exploring the use of electronic networks.

Proceedings of the Annual Meeting of the Council for Programs in Technical and Scientific Communication (14th, Orlando, Florida, October 7-9, 1987).

Science.gov (United States)

Geonetta, Sam C., Ed.

Based on the notion of "reaching out," this proceedings presents papers from the annual meeting of the Council for Programs in Technical and Scientific Communication. Papers in the proceedings are: "Southern Tech's Technical Writing Certificate" (William S. Pfeiffer); "Reach Out and Quack Someone" (Daniel R. Jones);…

Challenging the One-Way Paradigm for More Effective Science Communication: A Critical Review of Two Public Campaigns Addressing Contentious Environmental Issues

Science.gov (United States)

McEntee, Marie; Mortimer, Claire

2013-01-01

This article examines two large-scale public communication campaigns to explore the appropriateness and effectiveness of using one-way communication in contentious environmental issues. The findings show while one-way communication can be successfully employed in contentious issues, it is not appropriate for all contexts and may contribute to…

More than communication skills: experiences of communication conflict in nursing home nurses.

Science.gov (United States)

Tsai, Hsiu-Hsin; Tsai, Yun-Fang; Weng, Li-Chueh; Chou, Hsueh-Fen

2013-10-01

Communication conflicts are inevitable in nursing homes. Understanding communication conflicts experienced by practising nurses could provide insights to guide the development of sound communication education programmes. The purpose of this study was to explore the experiences of nurses in nursing homes of communication conflict in encounters with nursing home residents and their families in Taiwan. Data were collected from April 2010 to December 2011 through audiotaped, individual, in-depth interviews with 26 nurses at five nursing homes in Taiwan. Data were analysed according to van Manen's interpretive phenomenological method. Data analysis revealed that nurses' experiences of communication conflicts during encounters with nursing home residents and their families could be categorised under three themes: differences in perspectives of nursing home services; differences in views of nurturing health, and mediation between family members and others. The findings of this study can be considered by clinical educators and policymakers when designing communication education programmes for nurses and other clinicians. These programmes should include ways to increase nurses' independent thinking in settings in which power differences exist, as well as their cultural sensitivity as embodied in Leininger's culture care theory. These programmes should also include education in telephone communication and alternative methods of communication (e.g. videoconferencing). © 2013 John Wiley & Sons Ltd.

Technical assistance contractor Management Plan. Final [report

Energy Technology Data Exchange (ETDEWEB)

1993-09-01

The Technical Assistance Contractor (TAC) for the Uranium Mill Tailings Remedial Action (UMTRA) Project comprises Jacobs Engineering Group Inc. (JEG) and its major teaming partners [Roy F. Weston, Inc. (RFW), Sergent, Hauskins & Beckwith Agra, Inc. (SHB Agra), and Geraghty & Miller, Inc. (G&M)]. The first three companies have worked together effectively on the UMTRA Project for more than 10 years. With the initiation of the UMTRA Groundwater Project in April 1991, a need arose to increase the TAC`s groundwater technical breadth and depth, so G&M was brought in to augment the team`s capabilities. The TAC contract`s scope is to provide technical, analytical, environmental, engineering, design, inspection, and management support services to the US Department of Energy (DOE) for both surface and groundwater projects. The TAC team continues to support the DOE in completing surface remedial actions and initiating groundwater remediation work for start-up, characterization, design, construction oversight, and remedial operations. A key feature of the TAC`s management approach is the extensive set of communication systems implemented for the UMTRA Project. These systems assist all functional disciplines in performing UMTRA Project tasks associated with management, technical support, administrative support, and financial/project controls.

Book Review: New Perspectives on Technical Editing

Science.gov (United States)

Murphy, A. J. (Ed.); Sterken, Christiaan

2012-08-01

New Perspectives on Technical Editing by Avon J. Murphy (ed.) ISBN : 978-0895033949 (2010) Baywood Publishing Company Inc, Hardcover, 210 pages, 35.5 GBP This book presents a collection of 10 chapters dealing with diverse aspects of technical editing (ie, editorial planning, and analysis and structural changes made to other people's technological documents): research in technical editing, trends and teaching of technical editing, copyediting, and technical journal editing. The role and function of the modern journal and book editor is also dealt with in detail. Each chapter is written by an expert in the field: senior editors, university professors in technical communication, technical writers and linguists. The ever-evolving role of the editor is clearly elucidated in several historical reviews, and in the descriptions of the expectations for the future. A very striking aspect of this book is its extensive collection of bibliographic resources: every chapter lists dozens of very useful references, and the closing chapter, and annotated bibliography, contain many not so well known references, and are most useful. All in all, the book is a treasure trove listing more than 400 references, in addition to numerous webpage URLs embedded in the texts. The book is designed to help the reader to understand current practices and norms in technical editing, and to help to take action in editing as well as in teaching and educating would-be editors. The audience for this book thus includes editors and teachers, but also writers, researchers and students. A deep reading of this book will result in a better understanding of the difference between full technical editing and its much narrower component so well known as copyediting, and will convince any prospective editor that editing should not be undertaken if the people involved do not master the art of precision and accuracy in technical (as well as in human) communication, do not possess the technical know how and computer

NASA/DOD Aerospace Knowledge Diffusion Research Project. Paper 52: A comparison of the technical communications practices of Japanese and US aerospace engineers and scientists

Science.gov (United States)

Pinelli, Thomas E.; Holloway, Karen; Sato, Yuko; Barclay, Rebecca O.; Kennedy, John M.

1995-01-01

To understand the diffusion of aerospace knowledge, it is necessary to understand the communications practices and the information-seeking behaviors of those involved in the production, transfer, and use of aerospace knowledge at the individual, organizational, national, and international levels. In this paper, we report selected results from a survey of Japanese and U.S. aerospace engineers and scientists that focused on communications practices and information-seeking behaviors in the workplace. Data are presented for the following topics: importance of and time spent communicating information, collaborative writing, need for an undergraduate course in technical communications, use of libraries, the use and importance of electronic (computer) networks, and the use and importance of foreign and domestically produced technical reports. The responses of the survey respondents are placed within the context of the Japanese culture. We assume that differences in Japanese and U.S. cultures influence the communications practices and information-seeking behaviors of Japanese and U.S. aerospace engineers and scientists.

The IEEE guide to writing in the engineering and technical fields

CERN Document Server

Kmiec, David

2017-01-01

This book introduces students and practicing engineers to all the components of writing in the workplace. It teaches readers how considerations of audience and purpose govern the structure of their documents within particular work settings. The IEEE Guide to Writing in the Engineering and Technical Fields is broken up into two sections: "Writing in Engineering Organizations" and "What Can You Do With Writing?" The first section helps readers approach their writing in a logical and persuasive way as well as analyze their purpose for writing. The second section demonstrates how to distinguish rhetorical situations and the generic forms to inform, train, persuade, and collaborate. The emergence of the global workplace has brought with it an increasingly important role for effective technical communication. Engineers more often need to work in cross-functional teams with people in different disciplines, in different countries, and in different parts of the world. Engineers must know how to communicate in a rapid...

[The effect of a scenario-based simulation communication course on improving the communication skills of nurses].

Science.gov (United States)

Huang, Ya-Hsuan; Hsieh, Suh-Ing; Hsu, Li-Ling

2014-04-01

Limited disease knowledge is frequently the cause of disease-related anxiety in myocardial infarction patients. The ability to communicate effectively serves multiple purposes in the professional nursing practice. By communicating effectively with myocardial infarction patients, nurses may help reduce their anxiety by keeping them well informed about their disease and teaching them self-care strategies. This research evaluates the communication skills of nurses following scenario-based simulation education in the context of communication with myocardial infarction patients. This study used an experimental design and an educational intervention. The target population comprised nurses of medicine (clinical qualified level N to N2 for nursing) working at a municipal hospital in Taipei City, Taiwan. A total 122 participants were enrolled. Stratified block randomization divided participants into an experimental group and a control group. The experimental group received clinical scenario-based simulation education for communication. The control group received traditional class-based education for communication. Both groups received a pre-test and a Communication Skills Checklist post-test assessment. Results were analyzed using SPSS 17.0 for Windows software. A t-test showed significant increases in communication skills (p skills following the education intervention. The results indicate that clinical scenario-based simulation education for communication is significantly more effective than traditional class-based education in enhancing the ability of nurses to communicate effectively with myocardial infarction patients.

Emphasizing Research (Further) in Undergraduate Technical Communication Curricula: Involving Undergraduate Students with an Academic Journal's Publication and Management

Science.gov (United States)

Ford, Julie Dyke; Newmark, Julianne

2011-01-01

This article presents follow-up information to a previous publication regarding ways to increase emphasis on research skills in undergraduate Technical Communication curricula. We detail the ways our undergraduate program highlights research by requiring majors to complete senior thesis projects that culminate in submission to an online…

Technical Writing: Past, Present and Future

Science.gov (United States)

Mathes, J. C. (Compiler); Pinelli, T. E. (Compiler)

1981-01-01

The training of technical writers and the objectives of such education are discussed. Special emphasis was placed on the communication between technical personnel and non-technical personnel. The liabilities that affect technical writers were also discussed.

Hydrogen Technical Analysis -- Dissemination of Information

Energy Technology Data Exchange (ETDEWEB)

George Kervitsky, Jr.

2006-03-20

SENTECH is a small energy and environmental consulting firm providing technical, analytical, and communications solutions to technology management issues. The activities proposed by SENTECH focused on gathering and developing communications materials and information, and various dissemination activities to present the benefits of hydrogen energy to a broad audience while at the same time establishing permanent communications channels to enable continued two-way dialog with these audiences in future years. Effective communications and information dissemination is critical to the acceptance of new technology. Hydrogen technologies face the additional challenge of safety preconceptions formed primarily as a result of the crash of the Hindenburg. Effective communications play a key role in all aspects of human interaction, and will help to overcome the perceptual barriers, whether of safety, economics, or benefits. As originally proposed SENTECH identified three distinct information dissemination activities to address three distinct but important audiences; these formed the basis for the task structure used in phases 1 and 2. The tasks were: (1) Print information--Brochures that target the certain segment of the population and will be distributed via relevant technical conferences and traditional distribution channels. (2) Face-to-face meetings--With industries identified to have a stake in hydrogen energy. The three industry audiences are architect/engineering firms, renewable energy firms, and energy companies that have not made a commitment to hydrogen (3) Educational Forums--The final audience is students--the future engineers, technicians, and energy consumers. SENTECH will expand on its previous educational work in this area. The communications activities proposed by SENTECH and completed as a result of this cooperative agreement was designed to compliment the research and development work funded by the DOE by presenting the technical achievements and validations

Intercultural communication between patients and health care providers: an exploration of intercultural communication effectiveness, cultural sensitivity, stress, and anxiety.

Science.gov (United States)

Ulrey, K L; Amason, P

2001-01-01

Cultural diversity is becoming increasingly more important in the workplace. This is particularly true in health care organizations facing demographic shifts in the patients served and their families. This study serves to aid the development of intercultural communication training programs for health care providers by examining how cultural sensitivity and effective intercultural communication, besides helping patients, personally benefit health care providers by reducing their stress. Effective intercultural communication and cultural sensitivity were found to be related. Health care providers' levels of intercultural anxiety also were found to correlate with effective intercultural communication.

Non-technical skills assessment in surgery.

Science.gov (United States)

Sharma, Bharat; Mishra, Amit; Aggarwal, Rajesh; Grantcharov, Teodor P

2011-09-01

Adverse events in surgery have highlighted the importance of non-technical skills, such as communication, decision-making, teamwork, situational awareness and leadership, to effective organizational performance. These skills carry particular importance to surgical oncology, as members of a multidisciplinary team must work cohesively to formulate effective patient care plans. Several non-technical skills evaluation tools have been developed for use in surgery, without adequate comparison and consensus on which should be standard for training. Eleven articles describing the use of three non-technical evaluation tools related to surgery: NOTSS (Non Technical Skills for Surgeons), NOTECHS (Non Technical Skills) and OTAS (Observational Teamwork Assessment for Surgery) were analyzed with respect to scale formulation, validity, reliability and feasibility. Furthermore, their use in training thus far and the future of non-technical rating scales in surgical curricula was discussed. Future work should focus on incorporating these assessment tools into training and into a real operating room setting to provide formative evaluations for surgical residents. Copyright © 2010 Elsevier Ltd. All rights reserved.

Role of technical reports as a means of scientific information distribution in the field of nuclear science and technology

International Nuclear Information System (INIS)

Ishikawa, Masashi

2013-06-01

Japan Atomic Energy Agency (JAEA) has published more than twenty-thousand technical reports on the internet to provide detailed results of research and development activities. In JAEA technical reports, detailed results, experimental data, findings etc. are recorded. Technical report is effective for communication among scientists and engineers for research development in a big science like nuclear research. The number of downloads of JAEA technical reports is over 4.7 million per a year. Technical reports have many advantages for carrying research results of big projects than journal articles. It is also useful for knowledge management to transfer research results and achievements to the following generation. To improve JAEA technical reports to meet the needs of scientists and engineers and assisting the knowledge management is proposed. (author)

Impact of a bone conduction communication channel on multichannel communication system effectiveness.

Science.gov (United States)

Blue, Misty; McBride, Maranda; Weatherless, Rachel; Letowski, Tomasz

2013-04-01

In this study, the impact of including a bone conduction transducer in a three-channel spatialized communication system was investigated. Several military and security forces situations require concurrent listening to three or more radio channels. In such radio systems, spatial separation between three concurrent radio channels can be achieved by delivering separate signals to the left and right earphone independently and both earphones simultaneously. This method appears to be effective; however, the use of bone conduction as one channel may provide both operational and performance benefits. Three three-channel communication systems were used to collect speech intelligibility data from 18 listeners (System I, three loudspeakers; System 2, stereo headphones; System 3, stereo headphones and a bone conduction vibrator). Each channel presented signals perceived to originate from separate locations. Volunteers listened to three sets of competing sentences and identified a number, color, and object spoken in the target sentence. Each listener participated in three trials (one per system). Each trial consisted of 48 competing sentence sets. Systems 2 and 3 were more intelligible than System I. Systems 2 and 3 were overall equally intelligible; however, the intelligibility of all three channels was significantly more balanced in System 3. Replacing an air conduction transducer with a bone conduction transducer in a multichannel audio device can provide a more effective and balanced simultaneous monitoring auditory environment. These results have important design and implementation implications for spatial auditory communication equipment.

The Effects of Digital Communication in Cinema: ‘A New Film Language’

Directory of Open Access Journals (Sweden)

Hidayet Hale Künüçen

2014-12-01

Full Text Available Delving into the digital world and technical development beneath it, the applications on communication have appeared as a promising source for transformation. Rapid progressing internet technology has turned the previously underdeveloped visual communication into an important domain as it is a needed practice to consider the means of communication in conjunction with the content and as far as the image in visual media is concerned, the question of how digital visual communication process is effected emerges. Beginning in 2000s, developments in digital communication technologies have led to a change in the perception of the film language in cinema. Processes dedicated to film-making such as dramatization, visualization, editing and distribution have gone through significant transition. A major contributing fact, DV (Digital Video, has made filmmaking available to amateur shooters which had before been dominated solely by professionals. Amateur filmmakers have begun shooting films of reasonably low costs and sharing them through internet platforms such as Youtube and Vimeo. The unexpected recognition by the audience and considerably high box office earnings have drawn attention to the language used in those films. The experiences and developments in digital communication require academics to correctly interpret the recent changes in filmmaking. Therefore, in this study, it is aimed to discuss the characteristics of the somewhat revolutionary ‘new film language’ introduced by amateur filmmakers and the effects of digital communication technologies in cinema.

Neuro-Linguistics Programming: Developing Effective Communication in the Classroom.

Science.gov (United States)

Torres, Cresencio; Katz, Judy H.

1983-01-01

Students and teachers experience the world primarily through visual, kinesthetic, or auditory representational systems. If teachers are aware of their own favored system and those of their students, classroom communication will improve. Neurolinguistic programing can help teachers become more effective communicators. (PP)

NASA/DOD Aerospace Knowledge Diffusion Research Project. Paper 64: Culture and Workplace Communications: A Comparison of the Technical Communications Practices of Japanese and US Aerospace Engineers and Scientists

Science.gov (United States)

Pinelli, Thomas E.; Sato, Yuko; Barclay, Rebecca O.; Kennedy, John M.

1997-01-01

The advent of global markets elevates the role and importance of culture as a mitigating factor in the diffusion of knowledge and technology and in product and process innovation. This is especially true in the large commercial aircraft (LCA) sector where the production and market aspects are becoming increasingly international. As firms expand beyond their national borders, using such methods as risk-sharing partnerships, joint ventures, outsourcing, and alliances, they have to contend with national and corporate cultures. Our focus is on Japan, a program participant in the production of the Boeing Company's 777. The aspects of Japanese culture and workplace communications will be examined: 1.) the influence of Japanese culture on the diffusion of knowledge and technology in aerospace at the national and international levels; 2.) those cultural determinants-the propensity to work together, a willingness to subsume individual interests to a greater good, and an emphasis on consensual decision making-that have a direct bearing on the ability of Japanese firms to form alliances and compete in international markets; 3.) and those cultural determinants thought to influence the information-seeking behaviors and workplace communication practices of Japanese aerospace engineers and scientists. In this article, we report selective results from a survey of Japanese and U.S. aerospace engineers and scientists that focused on workplace communications. Data are presented for the following topics: importance of and time spent communicating information, collaborative writing, need for an undergraduate course in technical communication, use of libraries, use and importance of electronic (computer) networks, and the use and importance of foreign and domestically produced technical reports.

Technical Efficiency of Thai Manufacturing SMEs: A Stochastic Frontier Analysis

Directory of Open Access Journals (Sweden)

Teerawat Charoenrat

2013-03-01

Full Text Available AbstractA major motivation of this study is to examine the factors that are the most important in contributing to the relatively poor efficiency performance of Thai manufacturing small and medium sized enterprises (SMEs. The results obtained will be significant in devising effective policies aimed at tackling this poor performance.This paper uses data on manufacturing SMEs in the North-eastern region of Thailand in 2007 as a case study, by applying a stochastic frontier analysis (SFA and a technical inefficiency effects model. The empirical results obtained indicate that the mean technical efficiency of all categories of manufacturing SMEs in theNorth-eastern region is 43%, implying that manufacturing SMEs have high levels of technical inefficiency in their production processes.Manufacturing SMEs in the North-eastern region are particularly labour-intensive. The empirical results of the technical inefficiency effects model suggest that skilled labour, the municipal area and ownership characteristics are important firm-specific factors affecting technical efficiency. The paper argues that the government should play a more substantial role in developing manufacturing SMEs in the North-eastern provinces through: providing training programs for employees and employers; encouraging a greater usage of capital and technology in the production process of SMEs; enhancing the efficiency of state-ownedenterprises; encouraging a wide range of ownership forms; and improving information and communications infrastructure.

[Technical aspects of treatments with single- and multi-unit fixed dental prostheses

NARCIS (Netherlands)

Wiersema, E.J.; Kreulen, C.M.; Latzke, P.; Witter, D.J.; Creugers, N.H.J.

2014-01-01

For the manufacture of single- and multi-unit fixed dental prostheses, effective communication between dentist and dental technician is required. Mutual insight concerning the (im)possibilities of available treatments and technical options is prerequisitefor this communication. The manufacture of

How to be an Effective Technical Writer?

OpenAIRE

M Solaiman Ali; Dheya Al-Othmany

2012-01-01

Abstract--This paper has focused on technical writing as a skill for engineers. It has sought to define technical writing and throw light on the content and technique of writing the various components of successful technical reports (for example, articles, papers, or research reports, such as theses and dissertations). Then, it has highlighted other special features and principles of effective technical writing. The material in this paper is divided into seven major parts. Part 1 (Technical w...

Natural hazard communication : effectiveness and quality

Science.gov (United States)

Presta, A.; Sole, A.; de Luca, G.

2009-04-01

Scientific, technological and methodological knowledge regarding the risks caused by natural events are in continuous evolution. A careful analysis of the communication and information, practiced by administrations and institutions involved in the decision-making processes, show a peculiar difference between the quality of the theoretical-operating level and the effectiveness of communication systems of the risk obtained. This is the level which involves directly citizens and institutions and needs, therefore, an efficacious and shared system whose aim is to inform the whole community, in a simple and clear way, during the different phases correlated to the environmental risk. The hypotesis is, in fact, to create a distinct typology of message, corresponding to each phase: • prevention of the risk > sensitization > information. If the potential risk is imminent or changes into real emergency, it is necessary to plan a communication aimed at supporting a very fast alarm to the community. • anticipation of the risk > pre-alert > information • imminence of the risk > alert > alarm • post-event /risk > information > precept and rules. The lack of a uniform and coerent planning process, both on the linguistic field (the typology of the message, iconic and verbal) and technical (the typology of supports) it is clear analysing the reference scenario in Italy. This involves the creation of deeply discordant systems which don't communicate the different typologies of risk efficaciously during distinct moments. To come to a systemic vision of the problem we proceed to collect and to obtain documentation about the "alarm" and communication systems existing in Italy nowadays. So we will have a classification of the different typologies about natural risk and communication systems related to them. The aim of this research is to propose a rationalization and a standard coding of signals. The logical conclusion of this course can be the creation of a national

Communication satellites to enter a new age of flexibility

Science.gov (United States)

Balty, Cédric; Gayrard, Jean-Didier; Agnieray, Patrick

2009-07-01

To cope with the economical and technical evolutions of the communication market and to better compete with or complement terrestrial networks, satellite operators are requiring more flexible satellites. It allows a better fleet planning potential and back-up policy, a more standardized and efficient procurement process, mission adaptation to market evolution and the possibility of early entry in new markets. New technologies that are developed either for terrestrial networks or for space defense applications would become soon available to satellite and equipment manufacturers. A skilful mix of these new technologies with the older and more mature ones should boost satellite performances and bring flexibility to the new generation of communication satellites. This paper reviews the economical and technical environment of the space communication business for the next decade. It identifies the needs and levels of flexibility that are required by the market but also allowed by technologies, in both a top-down and bottom-up approach.

ICT in supporting Nuclear Malaysia as National Technical Support Organization

International Nuclear Information System (INIS)

Saaidi Ismail; Siti Nurbahyah Hamdan; Mohd Fauzi Haris

2011-01-01

Information and communication technology (ICT) services are basic requirements in any organization during this information age. ICT is proven as a powerful enabler in organization due to its unique characteristics that improve communication, collaboration, and the exchange of information to strengthen and create new economic and social networks. As Malaysian Nuclear Agency is moving towards Technical Support Organization (TSO), the importance of ICT cannot simply be ignored. Being a TSO for national Nuclear Power Plant (NPP), Nuclear Malaysia is responsible for providing the technical and scientific basis for decisions and activities regarding nuclear technology and radiation safety. As a TSO, Nuclear Malaysia should utilize and collaborate data and information available from it activities and programs and use it to expedite the implementation of national NPP. Technical support also responsible to contribute an excellent operation by providing technical inputs and support for optimizing NPP component (such as plant procedures, operation and maintenance, technical assistance, training etc). These tasks can be performed more effectively and efficiently with the help of appropriate ICT services and solution. Therefore, the deployment and implementation of appropriate ICT requirement shall be made to fulfill agency needs. As initial step, existing ICT facilities should be reassessed. This is because the capacity of existing ICT services is very limited in terms of manpower, infrastructure, and applications. This paper however, will briefly discuss only to the requirement gap on existing ICT manpower and infrastructure with the requirement needed for TSO. The facts then will be used to improve ICT manpower and infrastructure in Nuclear Malaysia to provide reliable and high availability of technical support for national NPP. (author)

Communicating CSR is More Challenging than Paying CSR

OpenAIRE

Supriya Motwani

2012-01-01

In spite of the research on CSR being 50 years old, there is still no common definition of CSR. This field of study is not only theoretical & conceptually poor, but is also empirically unexplored. This is also true for CSR communication. CSR activities need to communicate because they may influence opinion leader’s behavior regarding a target organization. This potential for exploring CSR communication has lead us to develop a study that focuses on CSR communication practice & it’s challenges...

Proceedings of the LLNL Technical Women`s Symposium

Energy Technology Data Exchange (ETDEWEB)

von Holtz, E. [ed.

1993-12-31

This report documents events of the LLNL Technical Women`s Symposium. Topics include; future of computer systems, environmental technology, defense and space, Nova Inertial Confinement Fusion Target Physics, technical communication, tools and techniques for biology in the 1990s, automation and robotics, software applications, materials science, atomic vapor laser isotope separation, technical communication, technology transfer, and professional development workshops.

The Effect of Digital Publishing on Technical Services in University Libraries

Science.gov (United States)

Hunter, Ben

2013-01-01

The past decade has brought enormous changes in scholarly communication, leading many libraries to undertake large-scale digital publishing initiatives. However, no study has investigated how technical services departments are changing to support these new services. Using change management as a theoretical framework, the investigator uses content…

Entangled photons and quantum communication

Energy Technology Data Exchange (ETDEWEB)

Yuan Zhensheng, E-mail: yuanzs@ustc.edu.c [Hefei National Laboratory for Physical Sciences at Microscale and Department of Modern Physics, University of Science and Technology of China, Hefei, Anhui 230026 (China); Physikalisches Institut, Universitaet Heidelberg, Philosophenweg 12, 69120 Heidelberg (Germany); Bao Xiaohui [Hefei National Laboratory for Physical Sciences at Microscale and Department of Modern Physics, University of Science and Technology of China, Hefei, Anhui 230026 (China); Physikalisches Institut, Universitaet Heidelberg, Philosophenweg 12, 69120 Heidelberg (Germany); Lu Chaoyang; Zhang Jun; Peng Chengzhi [Hefei National Laboratory for Physical Sciences at Microscale and Department of Modern Physics, University of Science and Technology of China, Hefei, Anhui 230026 (China); Pan Jianwei, E-mail: pan@ustc.edu.c [Hefei National Laboratory for Physical Sciences at Microscale and Department of Modern Physics, University of Science and Technology of China, Hefei, Anhui 230026 (China); Physikalisches Institut, Universitaet Heidelberg, Philosophenweg 12, 69120 Heidelberg (Germany)

2010-12-15

This article reviews the progress of quantum communication that utilizes photonic entanglement. We start with a survey of various methods for generating entangled photons, followed by an introduction of the theoretical principles and the experimental implementations of quantum key distribution. We then move on to a discussion of more involved quantum communication protocols including quantum dense coding, teleportation and quantum communication complexity. After that, we review the progress in free-space quantum communication, decoherence-free subspace, and quantum repeater protocols which are essential ingredients for long-distance quantum communication. Practical realizations of quantum repeaters, which require an interface between photons and quantum memories, are discussed briefly. Finally, we draw concluding remarks considering the technical challenges, and put forward an outlook on further developments of this field.

Entangled photons and quantum communication

International Nuclear Information System (INIS)

Yuan Zhensheng; Bao Xiaohui; Lu Chaoyang; Zhang Jun; Peng Chengzhi; Pan Jianwei

2010-01-01

This article reviews the progress of quantum communication that utilizes photonic entanglement. We start with a survey of various methods for generating entangled photons, followed by an introduction of the theoretical principles and the experimental implementations of quantum key distribution. We then move on to a discussion of more involved quantum communication protocols including quantum dense coding, teleportation and quantum communication complexity. After that, we review the progress in free-space quantum communication, decoherence-free subspace, and quantum repeater protocols which are essential ingredients for long-distance quantum communication. Practical realizations of quantum repeaters, which require an interface between photons and quantum memories, are discussed briefly. Finally, we draw concluding remarks considering the technical challenges, and put forward an outlook on further developments of this field.

Communication among scientists, decision makers and society: Developing policy-relevant global climate change research

International Nuclear Information System (INIS)

Bernabo, J.C.

1995-01-01

Defining the research most relevant to policy is not simply a technical task that can be answered by scientists. Decision makers need and value information differently than curiosity-driven scientists. In order to link science more effectively to policy, the two communities must gain a greater mutual understanding. Decision makers must define their needs so that scientists can determine how, and by when, research can address these needs. This vital dialogue between communities typically has been more ad hoc than systematic. The complexity and urgency of the global climate change issue necessitate ongoing communication between scientists and decision makers on the information needed for policy development and what research can provide The results of relevant science policy dialogues are discussed herein. Effective communication between researchers and decision makers is a crucial ingredient for successfully addressing society's pressing environmental concerns. The increase in policy makers' demands for research that is relevant to solving societal issues highlights the communication gap between the technical and policy communities. The gap, largely caused by lack of mutual understanding, results in flawed and inadequate communication that hinders decision making and confuses the public. This paper examines the cause of this communication gap and describes the significance of recent efforts to develop more fruitful science-policy dialogues on the issue of global climate change. First, the post-Cold War shift in government priorities for research funding is described; then the underlying relationship between science and policy is explored to identify key sources of ongoing mis-communication. The paper then explains the importance of defining policy-relevant science questions that research can address. Finally, three projects are described involving the elicitation of decision makers' information needs in The United States, The Netherlands, and internationally

Developing Tools and Techniques to Increase Communication Effectiveness

Science.gov (United States)

Hayes, Linda A.; Peterson, Doug

1997-01-01

The Public Affairs Office (PAO) of the Johnson Space Center (JSC) is responsible for communicating current JSC Space Program activities as well as goals and objectives to the American Public. As part of the 1996 Strategic Communications Plan, a review of PAO' s current communication procedures was conducted. The 1996 Summer Faculty Fellow performed research activities to support this effort by reviewing current research concerning NASA/JSC's customers' perceptions and interests, developing communications tools which enable PAO to more effectively inform JSC customers about the Space Program, and proposing a process for developing and using consistent messages throughout PAO. Note that this research does not attempt to change or influence customer perceptions or interests but, instead, incorporates current customer interests into PAO's communication process.

Public Communication of Technical Issues in Today's Changing Visual Language - 12436

Energy Technology Data Exchange (ETDEWEB)

Hermann, Laura [Potomac Communications Group (United States)

2012-07-01

Communication regarding the management of radioactive materials is a well-established challenge. Residents and consumers have suspected for years that companies and governments place short-term economic concerns ahead of health and safety. This skepticism is compounded with increased attention to safety issues at nuclear power plants everywhere after Fukushima. Nonetheless, today's environment presents unexpected opportunities to transform public fear into teachable moments that bring knowledge and facts to discussions on nuclear energy. In the weeks following Japan's crisis, the lack of reliable information on radiation levels saw citizens taking to the streets with dosimeters and Geiger counters in crowd-sourced radiation monitoring efforts. Efforts, based mainly online, represent a growing set of examples of how internet and cell-phone technology are being put to use in emergency situations. The maps, graphs and tables created to meet public interest also exemplify some of the psychological priorities of audiences and present learning tools that can improve future education efforts in non-emergency situations. Industry outreach efforts often consist of technical details and quantitative data that are difficult for lay audiences to interpret. The intense attention to nuclear energy issues since last March has produced a wide array of visual samples. Citizen monitors, news organizations, government agencies and others have displayed quantitative information in innovative ways. Their efforts offer new perspective on what charts, maps and info graphics do - or need to do - to illustrate requirements, record assessments and promote understanding of nuclear-waste issues. Surveying the best examples, nuclear communicators can improve their offerings of easy-to-use, evidence-based visuals to inform stakeholders. Familiar to most communications professionals in the nuclear industry, risk communication is a science-based approach with over three decades of

Do sustainability experienced travellers prefer a more rational communication of the sustainability of a tourism product?

OpenAIRE

Wehrli, Roger; Priskin, Julianna; Schaffner, Dorothea; Schwarz, Juerg; Stettler, Juerg

2013-01-01

This study examines empirically in four countries which communication style (emotional or rational) is most appropriate to address sustainability experienced travellers. There are only small differences compared to the average tourist. Rational communication elements which explain the sustainability of the product become more important for this specific customer group. However, most emotional communication elements are still more important in most countries, indicating that experienced touris...

CONSIDERATIONS REGARDING THE EFFECTS OF LEGAL COMMUNICATION

OpenAIRE

Claudiu Ramon D. Butculescu

2015-01-01

This article addresses some aspects of legal communication or legal effects of communication. As such, legal communication can have positive and negative effects. Both effects are briefly analyzed, and for the negative effects of legal communication we have also presented proposals to reduce the negative effects of law communication. Thus, the article presents the positive effects of right communication in various branches of law such as civil, constitutional law or tax law. On th...

More Efficient Operations of the Company with the Help of Communication Technologies

Directory of Open Access Journals (Sweden)

Tešić Mirjana

2016-12-01

Full Text Available The success of the modern enterprise depends not only on its ability to develop a good product / service, to form an adequate price and your offer makes available to customers, but also on how to communicate with the target audience. For the management of modern enterprises, including small and medium-sized enterprises (SMEs, is a major challenge that all activities are carried out in a proper manner and that adds value to which the various interested stakeholders. In recent times, are very important, and information and communication systems in the new economy because the rapid technological progress in the ICT sector started the process of creating a new economy, a new growth and economic development. Successful management is increasingly based on interactive communication and the adopting of marketing communication new technologies, all of which contribute to more efficient business for a company.

The Effectiveness of Somatization in Communicating Distress in Korean and American Cultural Contexts

Science.gov (United States)

Choi, Eunsoo; Chentsova-Dutton, Yulia; Parrott, W. Gerrod

2016-01-01

Previous research has documented that Asians tend to somatize negative experiences to a greater degree than Westerners. It is posited that somatization may be a more functional communication strategy in Korean than American context. We examined the effects of somatization in communications of distress among participants from the US and Korea. We predicted that the communicative benefits of somatic words used in distress narratives would depend on the cultural contexts. In Study 1, we found that Korean participants used more somatic words to communicate distress than US participants. Among Korean participants, but not US participants, use of somatic words predicted perceived effectiveness of the communication and expectations of positive reactions (e.g., empathy) from others. In Study 2, we found that when presented with distress narratives of others, Koreans (but not Americans) showed more sympathy in response to narratives using somatic words than narratives using emotional words. These findings suggest that cultural differences in use of somatization may reflect differential effectiveness of somatization in communicating distress across cultural contexts. PMID:27047414

The Effectiveness of Somatization in Communicating Distress in Korean and American Cultural Contexts

Directory of Open Access Journals (Sweden)

Eunsoo eChoi

2016-03-01

Full Text Available Previous research has documented that Asians tend to somatize negative experiences to a greater degree than Westerners. It is posited that somatization may be a more functional communication strategy in Korean than American context. We examined the effects of somatization in communications of distress among participants from the US and Korea. We predicted that the communicative benefits of somatic words used in distress narratives would depend on the cultural contexts. In Study 1, we found that Korean participants used more somatic words to communicate distress than US participants. Among Korean participants, but not US participants, use of somatic words predicted perceived effectiveness of the communication and expectations of positive reactions (e.g., empathy from others. In study 2, we found that when presented with distress narratives of others, Koreans (but not Americans showed more sympathy in response to narratives using somatic words than narratives using emotional words. These findings suggest that cultural differences in use of somatization may reflect differential effectiveness of somatization in communicating distress across cultural contexts.

Effects of the Educational Leadership of Nursing Unit Managers on Team Effectiveness: Mediating Effects of Organizational Communication.

Science.gov (United States)

Choi, Eun Ha; Kim, Eun-Kyung; Kim, Pil Bong

2018-03-31

EDUCATIONAL LEADERSHIP OF NURSING UNIT MANAGERS ON TEAM EFFECTIVENESS: Mediating Effects of Organizational Communication Satisfaction. This study identifies the effects of the educational leadership of nursing unit managers on team effectiveness and the mediating effects of organizational communication satisfaction; it highlights the importance of educational leadership and organizational communication and provides the data needed to enhance the education capacity of managers. The participants were 216 nursing unit managers of staff nurses at a tertiary hospital located in C Region, South Korea, and nurses who had worked for more than six months at the same hospital. This study was conducted using questionnaires on educational leadership, team effectiveness, and organizational communication satisfaction. Data analysis was performed with a t-test, ANOVA, Scheffé, Pearson's correlation coefficient, and simple and multiple regression analyses using SPSS version 23.0. Mediation analysis was tested using Baron and Kenny's regression analysis and a Sobel test. The mean score for the educational leadership of nursing unit managers was 3.74(±0.68); for organizational communication satisfaction, 3.14(±0.51); and for team effectiveness, 3.52(±0.49). Educational leadership was significantly positively correlated with team effectiveness and organizational communication satisfaction. Organizational communication satisfaction demonstrated a complete mediating effect on the relationship between educational leadership and team effectiveness (β=.61, pcommunication satisfaction among nurses; this supports the idea that educational leadership can contribute to team effectiveness. This suggests that the educational leadership and communication capacity of nursing unit managers must be improved to enhance the performance of nursing organizations. Copyright © 2018. Published by Elsevier B.V.

Guidelines - A Primer for Communicating Effectively with NABIR Stakeholders

Energy Technology Data Exchange (ETDEWEB)

Weber, James R.; Schell, Charlotte J.; Marino, T; Bilyard, Gordon R.

2004-02-10

This version of the communication primer comprises two interlocking parts: Pat 1, a practical section, intended to prepare you for public interactions, and Part 2, a theoretical section that provides social and technical bases for the practices recommended in Part 1. The mutual support of practice and theory is very familiar in science and clearly requires a willingness to observe and revise our prior assumptions--in this document, we invoke both. We hope that is offering will represent a step both towards improving practice and maturing the theory of practical science communication.

NASA/DOD Aerospace Knowledge Diffusion Research Project. Paper 60: Culture and Workplace Communications: A Comparison of the Technical Communications Practices of Japanese and US Aerospace Engineers and Scientists

Science.gov (United States)

Pinelli, Thomas E.; Sato, Yuko; Barclay, Rebecca O.; Kennedy, John M.

1997-01-01

The advent of global markets elevates the role and importance of culture as a mitigating factor in the diffusion of knowledge and technology and in product and process innovation. This is especially true in the Large Commercial Aircraft (LCA) sector where the production and market aspects are becoming increasingly international. As firms expand beyond their national borders, using such methods as risk- sharing partnerships, joint ventures, outsourcing, and alliances, they have to contend with national and corporate cultures. Our focus is on Japan, a 'program participant' in the production of the Boeing Company's 777; the influence of Japanese culture on the diffusion of knowledge and technology in aerospace at the national and international levels; those cultural determinants-the propensity to work together, a willingness to subsume individual interests to a greater good, and an emphasis on consensual decisionmaking-that have a direct bearing on the ability of Japanese firms to form alliances and compete in international markets; and those cultural determinants thought to influence the information- seeking behaviors and workplace communication practices of Japanese aerospace engineers and scientists. In this paper, we report selective results from a survey of Japanese and U.S. aerospace engineers and scientists that focused on workplace communications. Data are presented for the following topics: importance of and time spent communicating information, collaborative writing, need for an undergraduate course in technical communication, use of libraries, use and importance of electronic (computer) networks, and the use and importance of foreign and domestically produced technical reports.

Effective communication with older adults.

Science.gov (United States)

Daly, Louise

2017-06-07

Communication is an essential aspect of life, yet it can be taken for granted. Its centrality to being in the world and in professional practice often becomes evident when nurses and older adults encounter communication difficulties. The factors that can affect nurses' communication with older adults relate to the older adult, the nurse, sociocultural considerations and the environment, and the interactions between these factors. In adopting a person-centred approach to communicating with older adults, it is necessary to get to know the person as an individual and ensure communication meets their needs and abilities. Effective communication is essential in nursing practice and requires professional competence and engagement. This article can be used by nurses to support effective communication with older adults across the continuum of care.

Commentary: Sexism, Sex Stereotyping, and the Technical Writer.

Science.gov (United States)

Veiga, Nancy E.

1989-01-01

Discusses the impact of possible sex-based differences in communication styles on the technical writer's job. Argues that technical writers can choose to use both male and female communication styles to acknowledge multiple audiences and to improve the quality of their documents. (KEH)

Non-technical skills of the operating theatre scrub nurse: literature review.

Science.gov (United States)

Mitchell, Lucy; Flin, Rhona

2008-07-01

This paper is a report of a review to identify the non-technical (cognitive and social) skills used by scrub nurses. Recognition that failures in non-technical skills contributed to accidents in high-risk industries led to the development of research programmes to study the role of cognition and social interactions in operational safety. Recently, psychological research in operating theatres has revealed the importance of non-technical skills in safe and efficient performance. Most of the studies to date have focused on anaesthetists and surgeons. On-line sources and university library catalogues, publications of the Association for Perioperative Practice, National Association of Theatre Nurses and Association of Peri-Operative Registered Nurses were searched in 2007. Studies were included in the review if they presented data from scrub nurses on one or more of their non-technical skills. These findings were examined in relation to an existing medical non-technical skills framework with categories of communication, teamwork, leadership, situation awareness and decision-making. Of 424 publications retrieved, 13 were reviewed in detail. Ten concerned communication and eight of those also had data on teamwork. In 11 papers teamwork was examined, and one focused on nurses' situation awareness, teamwork and communication. None of the papers we reviewed examined leadership or decision-making by scrub nurses. Further work is needed to identify formally the non-technical skills which are important to the role of scrub nurse and then to design training in the identified non-technical skills during the education and development of scrub nurses.

Expert communication link management: overview and progress

Science.gov (United States)

Dunkelberger, Kirk A.

1998-08-01

Consider the downsizing of our forces, the increasing complexity of our tactical platforms, and the ever widening array of communication options and the conclusion is inevitable. The need for automated support to reduce communication-related workload is critical to continued task force effectiveness. In a previous era, communication management expertise resided solely in the form of human experts. These experts flew with the pilots, providing the most effective means of communication in real time; they have since been removed from a great number of platforms due to force downsizing and real estate value in the cockpit. This burden has typically been shifted to the pilot, providing another set of tasks in an environment which is already far too taxing. An Expert Communication Link Manger (ECLM) is required -- a trusted, reliable assistant which can determine optimal link, channel, and waveform data for the communication requirements at hand and translate those requirements transparently into communication device control. Technologies are at hand which make ECLM possible; the mixture of these elements in the correct proportions can provide a capable, deployable, and cost effective ECLM in the near term. This paper describes specific applied ECLM research work in progress funded by the USAF under a four year effort. Operational objectives, technical objectives, a reference design, and technical excursions within the broad ECLM scope will be discussed in detail. Results of prototypes built to date in the area of communication inference from speech understanding, dynamic adaptive routing, and packet switching networks in the tactical environment will be presented.

Factors that affect scrub practitioner non-technical skills: A literature review.

Science.gov (United States)

McClelland, Guy

2018-04-01

Non-technical skills are the cognitive and interpersonal behaviours that compliment clinical competence in surgery. Effective use of non-technical skills is essential for scrub practice, because they facilitate anticipation of the surgeon's requirements and promote appropriate communication behaviours. This literature review analyses the factors that may influence a scrub practitioner's use of non-technical skills during surgery. Recommendations are made that are intended to improve their use by reducing behavioural variations during surgery.

Knowledge Communication as Situated Strategic Action

DEFF Research Database (Denmark)

Kampf, Constance

as situated strategic action through which genres are (re)formed.  The medium of the Internet offers a space where the reification of this action can be observed, and its interactive potential offers academics insight into knowledge communication processes.  Thus, we propose that Bazerman's definition......Knowledge communication is an emerging means of understanding the processes involved in constructing and passing knowledge from person to person which works together with technical communication in the knowledge society.  The concept of knowledge communication compliments technical communication...... by allowing for the interpersonal aspects of knowledge creation and diffusions.  Combing technical and knowledge communication, then, covers the three major components of the knowledge economy-creation, diffusion, and use of knowledge. In my paper I propose that we consider three approaches to understanding...

Enhancing clinical communication in dermatologists: a personalized educational intervention.

Science.gov (United States)

Tsimtsiou, Zoi; Stavropoulou, Charitini; Papastefanou, Noni; Lionis, Christos

2017-11-01

Effective communication is a vital component of patient-centered consultations with favorable treatment outcomes. This study aimed in testing the effectiveness of a personalized, communication training program for dermatologists in their practices. Fifteen dermatologists were offered the educational intervention NO.TE.S. (Non-Technical Skills). Depending on the dermatologists' needs, seven to nine sessions with a 60-min duration were performed, focusing on: patient-centered care, principles of Neurolinguistic Programming, a guide to the medical interview, principles of motivational interviewing and self-care. After the program's completion, participants completed anonymously an 18-item evaluation questionnaire. All 14 participants would suggest NO.TE.S to a colleague. According to the main themes identified, their participation led to (i) re-consideration of the physician-patient relationship, (ii) more conscious application of the patient-centered model, (iii) improvement in communication skills, (iv) awareness of medical interview guides, (v) increase in self-confidence, and (vi) techniques of self-care. Eleven physicians (78.6%) declared improvement in patients' satisfaction, 14 (100%) in their own satisfaction, seven (50%) in adherence to therapeutic plan and seven (50%) in treatment outcomes. The one-to-one coaching is a convenient and well-received personalized means of enhancing clinical communication in dermatologists, leading to more patient-centered medical encounters with better treatment outcomes.

Bonding with the Nuclear Industry: A Technical Communication Professor and His Students Partner With Y-12 National Security Complex

Science.gov (United States)

Hirst, Russel

2016-01-01

This article describes how a special kind of academe-industry collaboration--based on a joint appointment agreement between a university and an industry site--was set up, promoted, and experienced by a professor of technical communication and his student interns. To illustrate the nature and value of this kind of collaboration, the article…

Examining the effects of enhanced provider-patient communication on postoperative tonsillectomy pain: protocol of a randomised controlled trial performed by nurses in daily clinical care

NARCIS (Netherlands)

Vliet, L.M. van; Dulmen, S. van; Thiel, B.; Deelen, G.W. van; Immerzeel, S.; Godfried, M.B.; Bensing, J.M.

2017-01-01

INTRODUCTION: Placebo effects (true biopsychological effects not attributable to the active ingredients of medical technical interventions) can be attributed to several mechanisms, such as expectancy manipulation and empathy manipulation elicited by a provider's communication. So far, effects have

How to use MPI communication in highly parallel climate simulations more easily and more efficiently.

Science.gov (United States)

Behrens, Jörg; Hanke, Moritz; Jahns, Thomas

2014-05-01

In this talk we present a way to facilitate efficient use of MPI communication for developers of climate models. Exploitation of the performance potential of today's highly parallel supercomputers with real world simulations is a complex task. This is partly caused by the low level nature of the MPI communication library which is the dominant communication tool at least for inter-node communication. In order to manage the complexity of the task, climate simulations with non-trivial communication patterns often use an internal abstraction layer above MPI without exploiting the benefits of communication aggregation or MPI-datatypes. The solution for the complexity and performance problem we propose is the communication library YAXT. This library is built on top of MPI and takes high level descriptions of arbitrary domain decompositions and automatically derives an efficient collective data exchange. Several exchanges can be aggregated in order to reduce latency costs. Examples are given which demonstrate the simplicity and the performance gains for selected climate applications.

Three dimensional visualization breakthrough in analysis and communication of technical information for nuclear waste management

International Nuclear Information System (INIS)

Alexander, D.H.; Cerny, B.A.; Hill, E.R.; Krupka, K.M.; Smoot, J.L.; Smith, D.R.; Waldo, K.

1990-11-01

Computer graphics systems that provide interactive display and manipulation of three-dimensional data are powerful tools for the analysis and communication of technical information required for characterization and design of a geologic repository for nuclear waste. Greater understanding of site performance and repository design information is possible when performance-assessment modeling results can be visually analyzed in relation to site geologic and hydrologic information and engineering data for surface and subsurface facilities. In turn, this enhanced visualization capability provides better communication between technical staff and program management with respect to analysis of available information and prioritization of program planning. A commercially-available computer system was used to demonstrate some of the current technology for three-dimensional visualization within the architecture of systems for nuclear waste management. This computer system was used to interactively visualize and analyze the information for two examples: (1) site-characterization and engineering data for a potential geologic repository at Yucca Mountain, Nevada; and (2) three-dimensional simulations of a hypothetical release and transport of contaminants from a source of radionuclides to the vadose zone. Users may assess the three-dimensional distribution of data and modeling results by interactive zooming, rotating, slicing, and peeling operations. For those parts of the database where information is sparse or not available, the software incorporates models for the interpolation and extrapolation of data over the three-dimensional space of interest. 12 refs., 4 figs

Communication of Energy Efficiency Information to Remodelers: Lessons From Current Practice

Energy Technology Data Exchange (ETDEWEB)

Liaukus, C.

2012-10-01

The effective communication of energy efficiency and building science information to remodeling contractors is achieved through varying formats, timelines, and modes depending on who is delivering the information, who is intended to receive it, and what technical, intellectual,and time resources the recipients have at their disposal. Determining what type of communication is effective does not lend itself to a clearly quantifiable test but rather a qualitative one. That qualitative judgment can be supported by the research of current practices deemed effective for one or more of the following reasons: it has led to the successful completion of a certifying test or other evaluation, it has been widely used for the remodeling industry, it has been considered effective by a sampling of remodeling contractors, and/or it has proven effective in the field for the BARA team. These criteria were used to create a select list of communications to be further analyzed to determine why they are effective and how less successful formats or strategies can be revised for greater effectiveness.

Inter-organisational communication networks in healthcare: centralised versus decentralised approaches.

Science.gov (United States)

Pirnejad, Habibollah; Bal, Roland; Stoop, Arjen P; Berg, Marc

2007-05-16

To afford efficient and high quality care, healthcare providers increasingly need to exchange patient data. The existence of a communication network amongst care providers will help them to exchange patient data more efficiently. Information and communication technology (ICT) has much potential to facilitate the development of such a communication network. Moreover, in order to offer integrated care interoperability of healthcare organizations based upon the exchanged data is of crucial importance. However, complications around such a development are beyond technical impediments. To determine the challenges and complexities involved in building an Inter-organisational Communication network (IOCN) in healthcare and the appropriations in the strategies. Interviews, literature review, and document analysis were conducted to analyse the developments that have taken place toward building a countrywide electronic patient record and its challenges in The Netherlands. Due to the interrelated nature of technical and non-technical problems, a socio-technical approach was used to analyse the data and define the challenges. Organisational and cultural changes are necessary before technical solutions can be applied. There are organisational, financial, political, and ethicolegal challenges that have to be addressed appropriately. Two different approaches, one "centralised" and the other "decentralised" have been used by Dutch healthcare providers to adopt the necessary changes and cope with these challenges. The best solutions in building an IOCN have to be drawn from both the centralised and the decentralised approaches. Local communication initiatives have to be supervised and supported centrally and incentives at the organisations' interest level have to be created to encourage the stakeholder organisations to adopt the necessary changes.

[NASA/DOD Aerospace Knowledge Diffusion Research Project. Paper 4:] Technical communications in aerospace: An analysis of the practices reported by US and European aerospace engineers and scientists

Science.gov (United States)

Pinelli, Thomas E.; Barclay, Rebecca O.; Kennedy, John M.; Glassman, Myron

1990-01-01

Results are reported from pilot surveys on the use of scientific and technical information (STI) by U.S. and NATO-nation aerospace scientists and engineers, undertaken as part of the NASA/DOD Aerospace Knowledge Diffusion Research Project. The survey procedures and the demographic characteristics of the 67 scientists and engineers who responded to the survey are summarized, and the results are presented in a series of tables and discussed in detail. Findings emphasized include: (1) both U.S. and NATO respondents spend around 60 percent of their work week producing or using STI products; (2) NATO respondents are more likely than their U.S. counterparts to use 'formal' STI products (like technical reports and papers) and the services of librarians and online data bases; (3) most of the respondents use computers and information technology in preparing STI products; and (4) respondents who had taken courses in technical communication agreed on the value and ideal subject matter of such courses.

Using efficacy cues in persuasive health communication is more effective than employing threats - An experimental study of a vaccination intervention against Ebola.

Science.gov (United States)

Ort, Alexander; Fahr, Andreas

2018-04-10

Although much effort has been made to study fear appeals in persuasive health communication, there is still mixed support for the effectiveness of this approach. Therefore, this research investigated the effect of invoked fear via health communication messages on crucial components of the Extended Parallel Process Model (EPPM) by focusing on the rarely examined interaction between perceptions of threat and efficacy and their effects on fear control and danger control processes as well as health-relevant outcomes. We recruited 447 participants (M age  = 32.00 years; 64% female) for a 2 × 2 between-subjects experimental study via quota sampling. While completing an online questionnaire, subjects were randomly assigned to view one of four versions of a mock website containing information about vaccinations against Ebola virus disease (EVD), which varied in threat and efficacy. After seeing the stimulus, participants completed assessments of their perceptions of threat and efficacy, evoked fear, adaptive and defensive responses to the presented message, attitudes, and intentions. Structure equation modelling (SEM) was used to analyse the relationships within the model (EPPM). Promoting efficacy with respect to EVD was more effective than emphasizing threat, resulting in danger control rather than fear control processes. Although threat may be effective in attracting peoples' attention, there is a comparatively small effect of evoked fear on attitudes and intentions. The data support the assumption that there is an important association between threat and coping appraisals facilitating behaviour change. Moreover, the widely held notion that people have to be scared or threatened to encourage attitude and behaviour changes should be treated with caution. Communication should instead focus on efficacy to foster adaptive responses. Statement of contribution What is already known on this subject? There is mixed support for the effectiveness of fear appeals in

[Effective communication with talkative patients: 10 tips].

Science.gov (United States)

Giroldi, Esther; Veldhuijzen, Wemke; Bareman, Frits; Bueving, Herman; van der Weijden, Trudy; van der Vleuten, Cees; Muris, Jean

2016-01-01

Consultations with talkative patients present a challenge to doctors. It is difficult to gather all the necessary information within the available time, without damaging the doctor-patient relationship. Based on the listed existing literature and doctors' experiences, we present ten tips for gathering information from talkative patients in an effective manner whilst maintaining a good therapeutic alliance. In consultations with talkative patients, it is important to explore the cause of patients' talkativeness and to adapt one's communication approach accordingly.- Familiar communication strategies such as 'summarizing' can still be applied. When taking this route, a more directive communication approach--e.g. by means of a 'closed-ended summary'--can prevent the patient interrupting the doctor or departing from his subject. There are strategies aimed at avoiding a damaging effect to the doctor-patient relationship when applying this approach: don't be overly directive, make the patient co-responsible for efficient time management in the consultation, and make use of empathic interrupting and humour.

The Effect Of Eficiency Information Technology And Communications Before And After Wearing Information Accountant Manajemen System Siam Case Study Pts X In Indonesia

Directory of Open Access Journals (Sweden)

Nur Zeina Maya Sari

2015-08-01

Full Text Available The Level Effectivenes Decision of university university is often pursued by many factor non technical which do not be drawn up education university. Started from preparation people cultural organizational mechanism tekhnologi technical system even its conservancy. Do not forever SIM being based on Information Tekhnologi and communications can improve performance management of academik administration and student value when university only assuming that Tekhnologi implementation and information for the administrate system of academic SIAK. This Research aim to to check Information information technology effectiveness contribution cultural of information tekhnologi and Communications availibility of facility and quality human resources to System Information Management and implication university performance.

Effect of gender on communication of health information to older adults.

Science.gov (United States)

Dearborn, Jennifer L; Panzer, Victoria P; Burleson, Joseph A; Hornung, Frederick E; Waite, Harrison; Into, Frances H

2006-04-01

To examine the effect of gender on three key elements of communication with elderly individuals: effectiveness of the communication, perceived relevance to the individual, and effect of gender-stereotyped content. Survey. University of Connecticut Health Center. Thirty-three subjects (17 female); aged 69 to 91 (mean+/-standard deviation 82+/-5.4). Older adults listened to 16 brief narratives randomized in order and by the sex of the speaker (Narrator Voice). Effectiveness was measured according to ability to identify key features (Risks), and subjects were asked to rate the relevance (Plausibility). Number of Risks detected and determinations of plausibility were analyzed according to Subject Gender and Narrator Voice. Narratives were written for either sex or included male or female bias (Neutral or Stereotyped). Female subjects identified a significantly higher number of Risks across all narratives (P=.01). Subjects perceived a significantly higher number of Risks with a female Narrator Voice (P=.03). A significant Voice-by-Stereotype interaction was present for female-stereotyped narratives (P=.009). In narratives rated as Plausible, subjects detected more Risks (P=.02). Subject Gender influenced communication effectiveness. A female speaker resulted in identification of more Risks for subjects of both sexes, particularly for Stereotyped narratives. There was no significant effect of matching Subject Gender and Narrator Voice. This study suggests that the sex of the speaker influences the effectiveness of communication with older adults. These findings should motivate future research into the means by which medical providers can improve communication with their patients.

CONSIDERATIONS REGARDING THE EFFECTS OF LEGAL COMMUNICATION

Directory of Open Access Journals (Sweden)

Claudiu Ramon D. Butculescu

2015-11-01

Full Text Available This article addresses some aspects of legal communication or legal effects of communication. As such, legal communication can have positive and negative effects. Both effects are briefly analyzed, and for the negative effects of legal communication we have also presented proposals to reduce the negative effects of law communication. Thus, the article presents the positive effects of right communication in various branches of law such as civil, constitutional law or tax law. On the other hand, the negative effects of communication leading to the deterioration of the legal message, so that much of the legal message becomes legal noise. Another negative effect of miscommunication of law is the phenomenon of legislative inflation, which has a profound impact on the way in which legal rules are understood and respected by community members. All these negative effects produce serious consequencesin civil law, company law, tax law, and in many other areas of law.

Saving more to consume more. EDF's communication ambiguities during the energy saving era

International Nuclear Information System (INIS)

Bouvier, Yves

2012-01-01

Since 1974, EDF is placed between a communication scheme imposed for energy savings and an industrial strategy of massive investment in nuclear power. In ten years, the company managed to increase households electricity consumption without advertising, due in particular to electric heating. But strong tensions were generated by this situation and led the company to develop an institutional communication to the employees and to the general public

The Double-Edged Effects of Social Media Terror Communication

DEFF Research Database (Denmark)

Nickel, Sandro

2014-01-01

This paper connects the effects of social media on terror/anti-terror communication with dynamics and consequences of surveillance. Citizens become via social media more independent from mass media and more interconnected. This is also valid when citizens engage in terror/anti-terror communication...... that social media contribute to extending surveillance: by being a temptation for intelligence services, by not resisting state authorities and via constructing threat perceptions among populations which in effect deliver security politicians ‘windows of opportunity’ in order to implement ever more....... However, via social media citizens also become targets of the ‘collect-it-all’ surveillance, which was revealed to the global public in 2013. I argue that due to such surveillance some citizens might start to censor themselves and that surveillance inflicts with a number of human rights. I further argue...

Reader-Centered Technical Writing

Science.gov (United States)

Narayanan, M.

2012-12-01

an old schema. This reinforces basic engineering and mathematical design concepts. Accommodation: Here, it may work in a different manner. Writers may have to accommodate an old schema to a new object. This helps engineers to focus more on applications. Adaptation: Assimilation and accommodation are the two sides of adaptation, Jean Piaget's term for what most of us would call learning. Mathematical design concepts generated by students should be suitable for creative engineering applications. References : Phillips, D. C. and Soltis, Jonas F. (2003) "Piagetian Structures and Psychological Constructivism," in Perspectives on Learning (4th edition). New York: Teachers College Press. Salvo, Michael J. (2001). Ethics of Engagement: User-Centered Design and Rhetorical Methodology. Technical Communication Quarterly Volume 10, Issue 3, 2001. pages 273-290. http://www.ship.edu/~cgboeree/piaget.html http://owl.english.purdue.edu/owl/resource/624/01/

Technical Means for Human Communication

OpenAIRE

Fontolliet, P-G.

1981-01-01

Based on simplified models used by engineers for the design of telecommunication systems, an approach of the complex process of human communication is given. Some general concepts like information, analog/digital, noise, real time, network and information quality are introduced and commented.

Risk Perception, Communication and Food Safety

NARCIS (Netherlands)

Frewer, L.J.

2011-01-01

Developing an effective communication strategy about different food hazards depends not only on technical risk assessments (for example related to health or the environment) but must also take into account consumer perceptions and preferences. In addition, consumers make decisions about food choices

The future of mathematical communication. Final technical report

Energy Technology Data Exchange (ETDEWEB)

Christy, J.

1994-12-31

One of the first fruits of cooperation with LBL was the use of the MBone (Multi-Cast Backbone) to broadcast the Conference on the Future of Mathematical Communication, held at MSRI November 30--December 3, 1994. Late last fall, MSRI brought together more than 150 mathematicians, librarians, software developers, representatives of scholarly societies, and both commercial and not-for-profit publishers to discuss the revolution in scholarly communication brought about by digital technology. The conference was funded by the Department of Energy, the National Science Foundation, and the Paul and Gabriella Rosenbaum Foundation. It focused on the impact of the technological revolution on mathematics, but necessarily included issues of a much wider scope. There were talks on electronic publishing, collaboration across the Internet, economic and intellectual property issues, and various new technologies which promise to carry the revolution forward. There were panel discussions of electronic documents in mathematics, the unique nature of electronic journals, technological tools, and the role of scholarly societies. There were focus groups on Developing Countries, K-12 Education, Libraries, and Te{sub X}. The meeting also embodied the promises of the revolution; it was multicast over the MBone channel of the Internet to hundreds of sites around the world and much information on the conference will be available on their World Wide Web server at the URL http://www.msri.org/fmc. The authors have received many comments about the meeting indicating that it has had a profound impact on how the community thinks about how scientists can communicate and make their work public.

New digital communication strategies: the effects of personalized and interactive political communication

NARCIS (Netherlands)

van Noort, G.; Kruikemeier, S.; Vliegenthart, R.

2012-01-01

In communication research, it has been claimed that two important characteristics of online political communication, personalized and interactive two-way communication, can mobilize citizens to become more politically involved. In a survey-embedded experiment, we examine whether levels of

NASA/DOD Aerospace Knowledge Diffusion Research Project. Paper 61: The Technical Communications Practices of ESL Aerospace Engineering Students in the United States: Results of a National Survey

Science.gov (United States)

Webb, John R.; Pinelli, Thomas E.; Barclay, Rebecca O.; Kennedy, John M.

1997-01-01

When engineering students graduate and enter the world of work, they make the transition from an academic to a professional community of knowledge. The importance of oral and written communication to the professional success and advancement of engineers is well documented. For example, studies such as those conducted by Mailloux (1989) indicate that communicating data, information, and knowledge takes up as much as 80% of an engineer's time. However, these same studies also indicate that many engineering graduates cannot (a) write technical reports that effectively inform and influence decisionmaking, (b) present their ideas persuasively, and (c) communicate with their peers. If these statements are true, how is learning to communicate effectively in their professional knowledge community different for engineering students educated in the United States but who come from other cultures-cultures in which English is not the primary language of communication? Answering this question requires adequate and generalizable data about these students' communications abilities, skills, and competencies. To contribute to the answer, we undertook a national (mail) survey of 1,727 student members of the American Institute of Aeronautics and Astronautics (AIAA). The focus of our analysis and this paper is a comparison of the responses of 297 student members for whom English is a second language with the responses of 1,430 native English speaking students to queries regarding career choice, bilingualism and language fluency, communication skills, collaborative writing, computer use, and the use of electronic (computer) networks.

1996 DOE technical standards program workshop: Proceedings

Energy Technology Data Exchange (ETDEWEB)

NONE

1996-07-01

The workshop theme is `The Strategic Standardization Initiative - A Technology Exchange and Global Competitiveness Challenge for DOE.` The workshop goal is to inform the DOE technical standards community of strategic standardization activities taking place in the Department, other Government agencies, standards developing organizations, and industry. Individuals working on technical standards will be challenged to improve cooperation and communications with the involved organizations in response to the initiative. Workshop sessions include presentations by representatives from various Government agencies that focus on coordination among and participation of Government personnel in the voluntary standards process; reports by standards organizations, industry, and DOE representatives on current technology exchange programs; and how the road ahead appears for `information superhighway` standardization. Another session highlights successful standardization case studies selected from several sites across the DOE complex. The workshop concludes with a panel discussion on the goals and objectives of the DOE Technical Standards Program as envisioned by senior DOE management. The annual workshop on technical standards has proven to be an effective medium for communicating information related to standards throughout the DOE community. Technical standards are used to transfer technology and standardize work processes to produce consistent, acceptable results. They provide a practical solution to the Department`s challenge to protect the environment and the health and safety of the public and workers during all facility operations. Through standards, the technologies of industries and governments worldwide are available to DOE. The DOE Technical Standards Program, a Department-wide effort that crosscuts all organizations and disciplines, links the Department to those technologies.

Towards a more communicative and environmental teaching of english in Physical Culture

Directory of Open Access Journals (Sweden)

Fernando Emilio Valladares Fuente

2014-12-01

Full Text Available The environmental education is an educational permanent process and systematic aimed at the integrated formation of the personality by taking into consideration the natural, socioeconomic, political and cultural factors, the education in its formative and instructive function takes an irreplaceable and necessary value in the school. The teaching of the English language offers possibilities of communication, interaction and culture for the attainment of this formation. In this work the author demonstrates how the environmental education encourages the process of teaching-learning of the English language for the advantages that it provides to the student by grouping the communicative forms per contexts and in a bilateral way this teaching contributes to the environmental education of the students of physical culture in the possibilities to research on the environmental topics of more concern so as to express ideas of the more competent possible form from the English language as a form of communication. This work takes part of a system of activities of learning to contribute to the environmental education from the English language that is found at present in the period of generalization in the faculties of physical culture of the country according the national meeting aggreement of the discipline Language in February of this year 2014.

Inter-organisational communication networks in healthcare: centralised versus decentralised approaches

Directory of Open Access Journals (Sweden)

Habibollah Pirnejad

2007-05-01

Full Text Available Background: To afford efficient and high quality care, healthcare providers increasingly need to exchange patient data. The existence of a communication network amongst care providers will help them to exchange patient data more efficiently. Information and communication technology (ICT has much potential to facilitate the development of such a communication network. Moreover, in order to offer integrated care interoperability of healthcare organizations based upon the exchanged data is of crucial importance. However, complications around such a development are beyond technical impediments. Objectives: To determine the challenges and complexities involved in building an Inter-organisational Communication network (IOCN in healthcare and the appropriations in the strategies. Case study: Interviews, literature review, and document analysis were conducted to analyse the developments that have taken place toward building a countrywide electronic patient record and its challenges in The Netherlands. Due to the interrelated nature of technical and non-technical problems, a socio-technical approach was used to analyse the data and define the challenges. Results: Organisational and cultural changes are necessary before technical solutions can be applied. There are organisational, financial, political, and ethicolegal challenges that have to be addressed appropriately. Two different approaches, one “centralised” and the other “decentralised” have been used by Dutch healthcare providers to adopt the necessary changes and cope with these challenges. Conclusion: The best solutions in building an IOCN have to be drawn from both the centralised and the decentralised approaches. Local communication initiatives have to be supervised and supported centrally and incentives at the organisations' interest level have to be created to encourage the stakeholder organisations to adopt the necessary changes.

Noise Sources, Effects and Countermeasures in Narrowband Power-Line Communications Networks: A Practical Approach

Directory of Open Access Journals (Sweden)

Gregorio López

2017-08-01

Full Text Available The integration of Distributed Generation, Electric Vehicles, and storage without compromising the quality of the power delivery requires the deployment of a communications overlay that allows monitoring and controlling low voltage networks in almost real time. Power Line Communications are gaining momentum for this purpose since they present a great trade-off between economic and technical features. However, the power lines also represent a harsh communications medium which presents different problems such as noise, which is indeed affected by Distributed Generation, Electric Vehicles, and storage. This paper provides a comprehensive overview of the types of noise that affects Narrowband Power Line Communications, including normative noises, noises coming from common electronic devices measured in actual operational power distribution networks, and noises coming from photovoltaic inverters and electric vehicle charging spots measured in a controlled environment. The paper also reviews several techniques to mitigate the effects of noise, paying special attention to passive filtering, as for being one of the most widely used solution to avoid this kind of problems in the field. In addition, the paper presents a set of tests carried out to evaluate the impact of some representative noises on Narrowband Power Line Communications network performance, as well as the effectiveness of different passive filter configurations to mitigate such an impact. In addition, the considered sources of noise can also bring value to further improve PLC communications in the new scenarios of the Smart Grid as an input to theoretical models or simulations.

Effective Climate Communication with Difficult Audiences

Science.gov (United States)

Denning, S.

2015-12-01

Climate communication is often fraught with ideological baggage ("noise") that makes it very difficult to connect to audiences. In these cases, it is helpful to use "best practices" known from other fields of communication. Engaging audiences with authenticity, using plain language, respecting cultural and political differences, and a sprinkling of humor can go a long way toward establishing a connection. It's important to avoid common but polarizing tropes from popular media, and often quite helpful to frame climate issues in novel or unexpected ways that cut across entrenched political discourse. Emerging social science research Beyond ideology, climate change is Simple, Serious, and Solvable. Effective communication of these three key ideas can succeed when the science argument is carefully framed to avoid attack of the audience's ethical identity. Simple arguments from common sense and everyday experience are more successful than data. Serious consequences to values that resonate with the audience can be avoided by solutions that don't threaten those values.

Communication Webagogy 2.0: More Click, Less Drag.

Science.gov (United States)

Radford, Marie L.; Wagner, Kurt W.

2000-01-01

Argues that, because of the chaotic nature of the Web and the competing searching software, no single search tool will suffice. Lists and discusses meta search engines; communication meta-sites and subject directories, all indexed by humans; teaching resources for communication courses that utilize the unique features of the Web; and web sites…

Construction of a Communication Audit: An Examination of Communication Systems and Their Effectiveness.

Science.gov (United States)

Peterson, Brent D., Ed.; Greenbaum, Howard H., Ed.

Abstracts of 12 papers concerning the effectiveness of various communication systems are printed here. Subjects of the papers are: the appraisal of organizational communication systems, and evaluation of ECCO analysis as a communication audit methodology, assessment of attitude and opinion change effects of the communication audit, organizational…

Elements of effective communication--rediscoveries from homeopathy.

Science.gov (United States)

Hartog, Christiane S

2009-11-01

Patients are increasingly attracted to homeopathy despite the unproven effectiveness of homeopathic remedies. Clinical benefit of homeopathy may be due to communication. This review aims to identify and assess effective communication patterns in homeopathy. Narrative review and synthesis of published communication patterns, patient narratives and the author's professional experience as a homeopathic practitioner. In the biomedical model, where the focus is on disease, communication is physician-centered with early redirection of patients' concerns, and associated with reduced compliance, increasing risk of malpractice claims and low professional fulfillment. The biopsychosocial and the developing integrative medicine models are based on biomedicine but aim to include the whole person. Patient-centeredness is a behavior that elicits, respects and incorporates patients' wishes, allows active patient participation and is related to improved outcomes. The homeopathic model is based on holism and comprehension of the totality of the patient and uses patient-centered communication with a high degree of physician co-operation, empathy, hopefulness, enablement and narrative competence, all of which can improve outcomes. Both biopsychosocial and homeopathic models rely on patient-centered communication. Regardless of conceptual differences, they overlap in their common respect for the totality and individuality of the patient. The study of the homeopathic model shows that respect for the whole person is a basic requirement to entrench patient-centeredness more firmly in medicine. Medical education should include values such as individual coping strategies, the benefits of a sound and healthy life-style and the necessity of hope and enablement. Health care should be redesigned to honor physicians who practice these values.

[Doctor patient communication: which skills are effective?].

Science.gov (United States)

Moore, Philippa; Gómez, Gricelda; Kurtz, Suzanne; Vargas, Alex

2010-08-01

Effective Communication Skills form part of what is being a good doctor. There is a solid evidence base that defines the components of effective communication. This article offers a practical conceptual framework to improve physician patient communication to a professional level of competence. There are six goals that physicians and patients work to achieve through their communication with each other. These are to construct a relationship, structure an interview, start the interview, gather information, explain, plan and close the interview. The outcomes that can be improved with an effective communication and the "first principles" of communication are described. A brief look at the historical context that has influenced our thinking about communication in health care is carried out. Finally, the Calgary Cambridge Guide, an approach for delineating and organizing the specific skills required of an effective communication with patients is described. It is clear from the literature that better communication skills improve patient satisfaction and clinical outcomes.

Cross-Level Effects Between Neurophysiology and Communication During Team Training.

Science.gov (United States)

Gorman, Jamie C; Martin, Melanie J; Dunbar, Terri A; Stevens, Ronald H; Galloway, Trysha L; Amazeen, Polemnia G; Likens, Aaron D

2016-02-01

We investigated cross-level effects, which are concurrent changes across neural and cognitive-behavioral levels of analysis as teams interact, between neurophysiology and team communication variables under variations in team training. When people work together as a team, they develop neural, cognitive, and behavioral patterns that they would not develop individually. It is currently unknown whether these patterns are associated with each other in the form of cross-level effects. Team-level neurophysiology and latent semantic analysis communication data were collected from submarine teams in a training simulation. We analyzed whether (a) both neural and communication variables change together in response to changes in training segments (briefing, scenario, or debriefing), (b) neural and communication variables mutually discriminate teams of different experience levels, and (c) peak cross-correlations between neural and communication variables identify how the levels are linked. Changes in training segment led to changes in both neural and communication variables, neural and communication variables mutually discriminated between teams of different experience levels, and peak cross-correlations indicated that changes in communication precede changes in neural patterns in more experienced teams. Cross-level effects suggest that teamwork is not reducible to a fundamental level of analysis and that training effects are spread out across neural and cognitive-behavioral levels of analysis. Cross-level effects are important to consider for theories of team performance and practical aspects of team training. Cross-level effects suggest that measurements could be taken at one level (e.g., neural) to assess team experience (or skill) on another level (e.g., cognitive-behavioral). © 2015, Human Factors and Ergonomics Society.

Interventions to improve teamwork and communications among healthcare staff.

Science.gov (United States)

McCulloch, P; Rathbone, J; Catchpole, K

2011-04-01

Concern over the frequency of unintended harm to patients has focused attention on the importance of teamwork and communication in avoiding errors. This has led to experiments with teamwork training programmes for clinical staff, mostly based on aviation models. These are widely assumed to be effective in improving patient safety, but the extent to which this assumption is justified by evidence remains unclear. A systematic literature review on the effects of teamwork training for clinical staff was performed. Information was sought on outcomes including staff attitudes, teamwork skills, technical performance, efficiency and clinical outcomes. Of 1036 relevant abstracts identified, 14 articles were analysed in detail: four randomized trials and ten non-randomized studies. Overall study quality was poor, with particular problems over blinding, subjective measures and Hawthorne effects. Few studies reported on every outcome category. Most reported improved staff attitudes, and six of eight reported significantly better teamwork after training. Five of eight studies reported improved technical performance, improved efficiency or reduced errors. Three studies reported evidence of clinical benefit, but this was modest or of borderline significance in each case. Studies with a stronger intervention were more likely to report benefits than those providing less training. None of the randomized trials found evidence of technical or clinical benefit. The evidence for technical or clinical benefit from teamwork training in medicine is weak. There is some evidence of benefit from studies with more intensive training programmes, but better quality research and cost-benefit analysis are needed. Copyright © 2011 British Journal of Surgery Society Ltd. Published by John Wiley & Sons, Ltd.

Thinking ahead of the surgeon. An interview study to identify scrub nurses' non-technical skills.

Science.gov (United States)

Mitchell, Lucy; Flin, Rhona; Yule, Steven; Mitchell, Janet; Coutts, Kathy; Youngson, George

2011-07-01

Efforts to reduce adverse event rates in healthcare have revealed the importance of identifying the essential non-technical (cognitive and social) skills for safe and effective performance. Previous research on non-technical skills for operating theatre staff has concentrated on doctors rather than nursing professionals. The aim of the study was to identify the critical non-technical skills that are essential for safe and effective performance as an operating theatre scrub nurse. Experienced scrub nurses (n = 25) and consultant surgeons (n = 9) from four Scottish hospitals were interviewed using a semi-structured format. The protocols were designed to identify the main social and cognitive skills required by scrub nurses. Interviews were digitally recorded, transcribed verbatim and independently coded to extract behaviours in order to produce a list of the main non-technical skills for safe and effective scrub nurse performance. The non-technical skills of situation awareness, communication, teamwork, task management and coping with stress were identified as key to successful scrub nurse task performance. Component sets of behaviours for each of these categories were also noted. The interviews with subject matter experts from scrub nursing and surgery produced preliminary evidence that situation awareness, communication, teamwork and coping with stress are the principal non-technical skills required for effective performance as a scrub nurse. Copyright © 2010 Elsevier Ltd. All rights reserved.

Effective teaching of communication to health professional undergraduate and postgraduate students: A Systematic Review.

Science.gov (United States)

MacDonald-Wicks, Lesley; Levett-Jones, Tracy

communication skills can be taught, although proven learning strategies should be the basis of any communication teaching. It is reported that the communication skills teachers themselves be trained in communication skills and assessment of communication skills should be an important component of the health professionals' accreditation. Not only should the communication skills of the teacher be evaluated but the teaching modules within the program should also be evaluated on a regular basis.In all cases of communication teaching, strong faculty support is required for any communication skills programme to be successful. Early introduction of communication skills programmes, which are continued throughout all the years of the curriculum, has been shown to be effective in improving confidence and reducing the number of errors made and establishing a more permanent understanding of communication. Throughout the undergraduate degree, increased integration between communication and clinical teaching is important in learning to use the two skill sets together, so as to closely reflect what happens in clinical practice. Research suggests that communication training is most effective when longitudinal in nature and coincides with ongoing professional practice education.Many studies have shown that communication skills programmes with a strong experimental and/or practical component are more effective than programmes that are solely theory or discussion based. Simulations and role-play are effective instructional methods for developing communication skills including opening and closing consultations, conducting the consultation in a logical manner, improving body language, using language at the level of understanding of the patient and using clear verbal and written communication. One particular strategy that has been shown to be effective is the use of videotaped consultations with standardised patients.Although measuring the effectiveness of communication skills training is difficult

Exploring risk communication - results of a research project focussed on effectiveness evaluation

Science.gov (United States)

Charrière, Marie; Bogaard, Thom; Junier, Sandra; Mostert, Erik

2016-04-01

The need for effective science communication and outreach efforts is widely acknowledged in the academic community. In the field of Disaster Risk Reduction, the importance of communication is clearly stressed, e.g. in the newly adopted Sendai Framework for Disaster Risk Reduction 2015-2030 (under the 1st priority of action: understanding disaster risk). Consequently, we see increasing risk communication activities. However, the effectiveness of these activities is rarely evaluated. To address this gap, several research activities were conducted in the context of the Marie Curie Initial Training Network "Changes", the results of which we will present and discuss. First, results of a literature review show, among others, that research on effectiveness is mainly focussed on the assessment of users' needs and their ability to understand the content, rather than on the final impact of the risk communication efforts. Moreover, lab-environment research is more often undertaken than assessment of real communication efforts. Second, a comparison between perceptions of risk managers and the general public of risk communication in a French Alps Valley highlighted a gap between the two groups in terms of amount of information needed (who wants more), the important topics to address (what) and the media to use (how). Third, interviews with developers of smartphone applications for disseminating avalanche risk information showed a variety of current practices and the absence of measurements of real their effectiveness. However, our analysis allowed identifying good practices that can be an inspiration for risk communication related to other hazards. Fourth, an exhibition has been set up following a collaborative approached based on stakeholder engagement. Using a pre/post-test design, the immediate impact of the exhibition, which aimed at increasing the risk awareness of the population (Ubaye Valley, France), was measured. The data obtained suggests that visiting the exhibition

Development and reliability of the explicit professional oral communication observation tool to quantify the use of non-technical skills in healthcare.

Science.gov (United States)

Kemper, Peter F; van Noord, Inge; de Bruijne, Martine; Knol, Dirk L; Wagner, Cordula; van Dyck, Cathy

2013-07-01

A lack of non-technical skills is increasingly recognised as an important underlying cause of adverse events in healthcare. The nature and number of things professionals communicate to each other can be perceived as a product of their use of non-technical skills. This paper describes the development and reliability of an instrument to measure and quantify the use of non-technical skills by direct observations of explicit professional oral communication (EPOC) in the clinical situation. In an iterative process we translated, tested and refined an existing checklist from the aviation industry, called self, human interaction, aircraft, procedures and environment, in the context of healthcare, notably emergency departments (ED) and intensive care units (ICU). The EPOC comprises six dimensions: assertiveness, working with others; task-oriented leadership; people-oriented leadership; situational awareness; planning and anticipation. Each dimension is specified into several concrete items reflecting verbal behaviours. The EPOC was evaluated in four ED and six ICU. In the ED and ICU, respectively, 378 and 1144 individual and 51 and 68 contemporaneous observations of individual staff members were conducted. All EPOC dimensions occur frequently, apart from assertiveness, which was hardly observed. Intraclass correlations for the overall EPOC score ranged between 0.85 and 0.91 and for underlying EPOC dimensions between 0.53 and 0.95. The EPOC is a new instrument for evaluating the use of non-technical skills in healthcare, which is reliable in two highly different settings. By quantifying professional behaviour the instrument facilitates measurement of behavioural change over time. The results suggest that EPOC can also be translated to other settings.

So, You Want to be a Science Communicator?

Science.gov (United States)

Radzilowicz, John G.

2009-03-01

The late Carl Sagan opined that somehow we have managed to create a global civilization dependant on science and technology in which almost no one understands science and technology. This is an unacceptable recipe for disaster with social, political and financial implications for the future of scientific research. And so, like it or not, popular science communication, more than ever before, is an important and necessary part of the scientific enterprise. Public outreach programs, media interviews, and popular articles have become required parts of the scientist's professional repertoire. But, what does it take to be a good science communicator? What is needed to develop and deliver meaningful public outreach programs? How do you handle non-technical presentations? And, what help is available in developing the necessary skills for good popular science communication? This presentation will look at the essential components of effective science communication aimed at a broad public audience. The components of successful science communication in programs, presentations and articles will be discussed. Specific attention will be given to how university-museum partnerships can expand the reach and enhance the quality of public outreach programs.

Technical innovation and policy of scientific technique

International Nuclear Information System (INIS)

Song, Wi Jin

2006-04-01

This book deals with system of innovation and policy of scientific technology : main view point and Topic, technical politics and technical learning, spread of internet and change of structure in information and communications industry, characteristic of technical innovation of software as open source, transfer into national innovation system, change of activity of public scientific technology, theory on technical innovation, evolution of technical innovation policy and participation of civil.

Audience Perception of Effective Communication in Nigerian Paintings

Directory of Open Access Journals (Sweden)

Johnson Adelani Abodunrin

2017-01-01

Full Text Available Artists in Nigeria perceived effective communication differently irrespective of the socio-economic status.Communication effectiveness depends largely on the understanding of the message being passed between a sender and a receiver. Painting has been used over time to express emotion and feeling to the perceiving audience. The study is audience’s perception of communication in Nigeria painting and how it varies with the socio-economic characteristics such as age, education, gender, and being professional artist or art lovers. Questionnaires were distributed and administered to examine how the status of the art audience makes or mars effective communication in painting. The inferential statistics that were employed include “chi-square test” to test the relationship between different variables. The data were taken in ordinal form using Likert’s scale, and transformed into interval data. This was done by attaching statistical weights to the responses in the order of importance which were summed up for the parametric testing. Findings show that gender factor has nothing to do with the understanding of paintings. Also, the level of education obtained by the audience does not have much to do with understanding of contemporary Nigerian painting but a better exposure to the issue concerning the stylistic development of Nigerian painting. Art practitioners must adequately be guided on stylistic trend in painting, art education should be more intensified in educational curriculum in Nigeria. The paper concludes that audience requires a better exposure to the issues concerning the stylistic development of Nigerian painting for effective communication to take place.

How to be an Effective Technical Writer?

Directory of Open Access Journals (Sweden)

M Solaiman Ali

2012-07-01

Full Text Available Abstract--This paper has focused on technical writing as a skill for engineers. It has sought to define technical writing and throw light on the content and technique of writing the various components of successful technical reports (for example, articles, papers, or research reports, such as theses and dissertations. Then, it has highlighted other special features and principles of effective technical writing. The material in this paper is divided into seven major parts. Part 1 (Technical writing for engineers stresses that a successful engineering career requires strong writing skills. Part 2 (How to write the major sections or elements of a report describes the techniques of writing the abstract, introduction, literature review, procedure/methods & materials, results, discussion, conclusion, and recommendations. Part 3 (Special features of technical writing brings into focus some of the special features of technical writing such as tables & graphs in the text, graphics in instructions, team writing, ethics (plagiarism, document sources, three citation styles and IEEE reference style. Part 4 (Technical usage deals with writing abbreviations, initialisms and acronyms, numbers, units of measurement, and equations.Part 5 (Technical style highlights the imperative writing style and other features of technical writing such as the use of active and passive voices, plain vs. complex syntax, avoiding redundant or superfluous expressions, and vague generalities, using words or expressions with visual impact, the past tense to describe experimental work, the present tense to describe hypotheses, principles, theories and truths, and breaking up the text of the report into short sections. Part 6 (Document specifications emphasizes the technical writer’s need to conform to such document specifications as word count, format, font, number of words per line of text imposed. Part 7 (Reader-friendly technical writing suggests choosing the varied writing modes

RELIGIOUS COMMUNICATION IN THE CONTEXT OF CULTURE MEDIA

Directory of Open Access Journals (Sweden)

Maria S. Petrushkevych

2014-06-01

popular culture and are more likely to influence contemporary religious communication are such: visualization, technicality, handling large amounts of information, the creation of a specific picture of the world. Conclusions. Analyzed features of culture media give the possibility to draw conclusions about the necessary features that should have religious believer for successful communication with the help of modern media. These are: interactivity, constant access to information, the appropriate level of education (technical, conformity.

A Preliminary Rhetoric of Technical Copywriting.

Science.gov (United States)

Henson, Leigh

1994-01-01

Discusses the rhetorical elements of technical copywriting, including its shared communicative aims with technical writing; authorship considerations such as ethics, education, and professionalism; and the concerns of promotional strategy, audience analysis, choice of media and materials, writing strategy, and style. (SR)

Professional Technical Standards in Colleges and Schools of Pharmacy

Science.gov (United States)

Berry, Tricia M.; Chichester, Clinton O.; Sanoski, Cynthia A.; Woodward, Donald A.; Worley, Marcia M.; Early, Johnnie L.

2011-01-01

Objective To determine the prevalence, characteristics, and use of professional technical standards among colleges and schools of pharmacy accredited by the Accreditation Council for Pharmacy Education (ACPE). Methods The Web site of every college and school of pharmacy accredited by ACPE was searched to identify information regarding the availability, content, and use of technical standards and to obtain demographic information. Results Information was obtained from all of the 114 colleges and schools of pharmacy and 67 (59%) had technical standards in place. Common themes for technical standards were: observation; communication; motor; intellectual, conceptual, integrative and quantitative abilities; and behavioral and social attributes. Of those colleges and schools with technical standards, 61 (91%) had standards that addressed all 5 of these themes and 34 (51%) specified that the technical standards were used in their admission, progression, and graduation procedures. Conclusion More than half of the colleges and schools of pharmacy examined in this study have technical standards; however, 41% have yet to develop and implement them. Colleges and schools of pharmacy looking for guidance in technical standards development could use the technical standards themes identified in this study. PMID:21655404

Direct Communication Systems

OpenAIRE

Krajačić, Ivan

2016-01-01

Today we use numerous methods of direct communications, for which we use a technical term Unified Communications. It is almost impossible to imagine the business world today without Unified Communications, which are improving productivity and reducing costs. The goal of using Unified Communications is to ensure a consistent user experience at any location and any device. Skype for Business, a Microsoft product, is one of the solutions for Unified Communications and is described in this thesis...

Methods for teaching effective patient communication techniques to radiography students.

Science.gov (United States)

Makely, S

1990-07-01

Teaching students to communicate effectively with patients has always been part of the radiography curriculum in the USA. However, developing these skills has become even more important in recent times due to several factors. Patients who have been well versed in what to expect from the examination being conducted are in a better position to co-operate with the radiographer. This increases the chances of producing optimal results from an examination at the first attempt, thus reducing radiation exposure, patient discomfort and the overall cost of conducting the procedure. Also, increased competition among health care providers has resulted in more emphasis being placed on patient, or customer, satisfaction. Radiographers are in the 'front line' of patient care. Patients often have more interaction with radiographers than with physicians or other medical specialists. Radiographers who practise effective communication techniques with their patients can alleviate anxiety and make an important contribution to the overall satisfaction of the patient with respect to the quality of service and care they receive. This article describes instructional methods being used in the USA to help develop effective patient communication techniques, and reports the findings of a study among radiography educators as to which of these methods are thought to be most successful.

Exploring How Nigerian Women Foster Action to Be Taken to Involve More Women Participation in Technical and Vocational Education

Directory of Open Access Journals (Sweden)

Robert Akor

2015-01-01

Full Text Available Despite the documented benefits to economic and social development of women and the constitutional guarantee for equal right under the law to all citizens, the advancement of the status of women in Nigeria is still far from satisfactory. The participation of women in technical and vocational education is abysmally low. Recent literature describing education of women in technical and vocational education in Nigeria, still need more equality of access to the program. As the Nigerian transition to knowledge economy, information age and vision 20:2020 technologically literate workforce is vital. Likewise the contribution of women to technical and vocational education profession in vital, yet the number of women considering entering historically dominated profession remain at unacceptable level. Employment prospects for women have increased dramatically in the late 20th century. Yet in technical and vocational education profession, a profession that holds promise and opportunity for one to positively impact society-the lack of women in the field seems baffling. In order to examine how Nigerian women foster action to be taken to resolve misrepresentation of women in technical and vocational education in Polytechnic institution a study was important. The purpose of this study was to identify action to be taken so that more women can participate in the program from the perspective of women who are currently enrolled in technical and vocational education program in Polytechnic institution. One major Polytechnic was selected with twelve participants. The descriptive and exploratory research analyzed the interview responses of the participants in order to examine their perceptions. Recommendations made as a result of this study include: a need to formulate specific strategies, policy and program to promote women participation in technical and vocational education, women representation in policymaking bodies; increase number of women lecturers; encourage

NASA/DOD Aerospace Knowledge Diffusion Research Project. Paper 69: Writing for the Aerospace Industry. Chapter 3; The Practice of Technical and Scientific Communication: Writing in Professional Contexts

Science.gov (United States)

Barclay, Rebecca O.; Pinelli, Thomas E.

1997-01-01

The large and complex aerospace industry, which employed approximately 850,000 people in 1994 (Aerospace Facts, 1994-95, p. 11), plays a vital role in the nation's economy. Although only a small percentage of those employed in aerospace are technical communicators, they perform a wide variety of communication duties in government and the private sector.

English Language Constructs Preceding Communication Effectiveness

Directory of Open Access Journals (Sweden)

Jenifer Raymond R. Tallungan

2017-05-01

Full Text Available Educational managers transport information, thoughts and attitudes through a system of verbal and nonverbal language. What differs across diverse personalities is the level of communication effectiveness which ascertains the success in the flow of messages not only at the organizational level but also in the classroom where learning takes place. This study, which aimed to disclose correlations between language constructs and communication effectiveness, puts the light to the randomly selected educational management students of a state university in Cagayan Valley. Using a language test and a questionnaire, it was revealed that the level of language proficiency of the respondents as to correct usage, presentation and writing is very satisfactory, and as to subject-verb agreement, vocabulary, reading comprehension, listening comprehension, and action research, satisfactory; while their level of communication effectiveness along using non-verbal language, transmitting messages and receiving messages is high. At 0.05 level analysis, significant correlations exist between communication effectiveness (along using nonverbal language and receiving messages and language proficiency along reading. These findings provided insights in enhancing communication in classroom management, organizational management as well as in communication management instruction..

The communication effects of audience situation and message framing on smoking cessation

OpenAIRE

Yang, Dong-jenn

2013-01-01

This study examined the communication effects of smoking cessation by using message framing (positive messages/negative messages) and audience situation (smoker/nonsmoker and high/low self-efficacy). The study used 207 valid homogeneous subjects and a between-subject experiment method was employed for analyses. The results showed that the communication effects were influenced by the interactive effects of message framing and audience situation, and for smokers, positive messages have a more s...

Communicating Your Science

Science.gov (United States)

Young, C. A.

2016-12-01

Effective science communication can open doors, accelerate your career and even make you a better scientist. Part of being an effective and productive scientist means being an effective science communicator. The scientist must communicate their work in talks, posters, peer-reviewed papers, internal reports, proposals as well as to the broader public (including law makers). Despite the importance of communication, it has traditionally not been part of our core training as scientists. Today's science students are beginning to have more opportunities to formally develop their science communication skills. Fortunately, new and even more established scientists have a range of tools and resources at their disposal. In this presentation, we will share some of these resources, share our own experiences utilizing them, and provide some practical tools to improve your own science communication skills.

Effective training strategies for teaching communication skills to physicians: an overview of systematic reviews.

Science.gov (United States)

Berkhof, Marianne; van Rijssen, H Jolanda; Schellart, Antonius J M; Anema, Johannes R; van der Beek, Allard J

2011-08-01

Physicians need good communication skills to communicate effectively with patients. The objective of this review was to identify effective training strategies for teaching communication skills to qualified physicians. PubMED, PsycINFO, CINAHL, and COCHRANE were searched in October 2008 and in March 2009. Two authors independently selected relevant reviews and assessed their methodological quality with AMSTAR. Summary tables were constructed for data-synthesis, and results were linked to outcome measures. As a result, conclusions about the effectiveness of communication skills training strategies for physicians could be drawn. Twelve systematic reviews on communication skills training programmes for physicians were identified. Some focused on specific training strategies, whereas others emphasized a more general approach with mixed strategies. Training programmes were effective if they lasted for at least one day, were learner-centred, and focused on practising skills. The best training strategies within the programmes included role-play, feedback, and small group discussions. Training programmes should include active, practice-oriented strategies. Oral presentations on communication skills, modelling, and written information should only be used as supportive strategies. To be able to compare the effectiveness of training programmes more easily in the future, general agreement on outcome measures has to be established. Copyright © 2010 Elsevier Ireland Ltd. All rights reserved.

Effects of Communication Expectancies, Actual Communication, and Expectancy Disconfirmation on Evaluations of Communicators and Their Communication Behavior.

Science.gov (United States)

Burgoon, Judee K.; Le Poire, Beth A.

1993-01-01

Investigates the perseverance of preinteraction expectancies in the face of actual communication behavior, the separate effects of personal attribute and communication expectancies, and the role of expectancy confirmation or disconfirmation on postinteraction evaluations. Confirms the validity of expectancy violations theory. (SR)

NASA's Commercial Communication Technology Program

Science.gov (United States)

Bagwell, James W.

1998-01-01

Various issues associated with "NASA's Commercial Communication Technology Program" are presented in viewgraph form. Specific topics include: 1) Coordination/Integration of government program; 2) Achievement of seamless interoperable satellite and terrestrial networks; 3) Establishment of program to enhance Satcom professional and technical workforce; 4) Precompetitive technology development; and 5) Effective utilization of spectrum and orbit assets.

47 CFR 25.210 - Technical requirements for space stations in the Fixed-Satellite Service.

Science.gov (United States)

2010-10-01

... 47 Telecommunication 2 2010-10-01 2010-10-01 false Technical requirements for space stations in the Fixed-Satellite Service. 25.210 Section 25.210 Telecommunication FEDERAL COMMUNICATIONS COMMISSION (CONTINUED) COMMON CARRIER SERVICES SATELLITE COMMUNICATIONS Technical Standards § 25.210 Technical...

Communication of technical building systems. Interfaces, protocols and solutions; Kommunikation technischer Gebaeudesysteme. Schnittstellen, Protokolle und Loesungen

Energy Technology Data Exchange (ETDEWEB)

Kranz, H.R. [Siemens AG, Karlsruhe (Germany)

1995-12-31

In chapter 18 of the anthology about building control the communication between and with technical building systems is described. After the basics have been explained in the previous chapter interfaces, protocols and solutions are presented in this part. The following aspects are discussed: homogeneous and heterogeneous building automation systems, communication in the field of building automation, demands and characteristic numbers, open communication between heterogeneous systems, announcement and award procedures, protocol selection, FND - firm neutral data transmission system, PROFIBUS, ISP (InterOperable Systems Project) and Fieldbus Foundation with ``profile``; EIB (European Installation Bus), the standard bus for building system technology, BACNet (Building Automation Control Network) and EcheLON, open systems for building automation. (BWI) [Deutsch] Kapitel 18 des Sammelbandes ueber Building Control geht auf das Thema der Kommunikation zwischen und mit technischen Gebaeudesystemen ein. Nachdem im vorherigen Kapitel die Grundlagen besprochen wurden, wird im vorliegenden Teil auf Schnittstellen, Protokolle und Loesungen eingegangen. In diesem Zusammenhang werden folgenden Themenbereiche angesprochen: Homogene und heterogene GA-Systeme; Kommunikation in der Gebaeudeautomation; Anforderungen und Kennwert; offene Kommunikation heterogener Systeme; Ausschreibungs- und Vergabeprozeduren; Protokollauswahl; FND, das firmenneutrale Datenuebertragungsprotokoll; PROFIBUS, ISP und Fieldbus Foundation mit `Profil`; EIB, der Standardbus fuer die Gebaeudesystemtechnik; BACNet und EcheLON; Offene Systeme fuer die Gebaeudeautomation. (BWI)

Teaching Intracultural and Intercultural Communication: A Critique and Suggested Method.

Science.gov (United States)

DeVoss, Danielle; Jasken, Julia; Hayden, Dawn

2002-01-01

Summarizes recent literature about the importance of paying attention to intercultural communication. Analyzes the productive approaches in popular business and technical communication textbooks. Presents five challenges for business and technical communication teachers to consider. Includes teaching modules that address these challenges. Notes…

Technical writing in America: A historical perspective

Science.gov (United States)

Connaughton, M. E.

1981-01-01

The standard distinction between poetic and referential language, the gulf between science and the humanities, and the distress many teachers of English feel when faced for the first time with the prospect of teaching technical writing are discussed. In the introduction of many technical writing textbooks. Technical communication is divorced from other forms of linguistic experience by making language limiting and reductive rather than creative and expansive. The emphasis on technical/scientific writing as radically different had blinded people to those traits it has in common with all species of composition and has led to a neglect of research, on fundamental rhetorical issues. A complete rhetorical theory of technical discourse should include information about the attitudes and motives of writers, the situations which motivate (or coerce) them to write, definitive features of technical style and form, interrelationship of expression and creativity, and functions of communication in shaping and preserving scientific networds and institutions. The previous areas should be explored with respect to contemporary practice and within an historical perspective.

Promoting Strong Written Communication Skills

Science.gov (United States)

Narayanan, M.

2015-12-01

The reason that an improvement in the quality of technical writing is still needed in the classroom is due to the fact that universities are facing challenging problems not only on the technological front but also on the socio-economic front. The universities are actively responding to the changes that are taking place in the global consumer marketplace. Obviously, there are numerous benefits of promoting strong written communication skills. They can be summarized into the following six categories. First, and perhaps the most important: The University achieves learner satisfaction. The learner has documented verbally, that the necessary knowledge has been successfully acquired. This results in learner loyalty that in turn will attract more qualified learners.Second, quality communication lowers the cost per pupil, consequently resulting in increased productivity backed by a stronger economic structure and forecast. Third, quality communications help to improve the cash flow and cash reserves of the university. Fourth, having high quality communication enables the university to justify the need for high costs of tuition and fees. Fifth, better quality in written communication skills result in attracting top-quality learners. This will lead to happier and satisfied learners, not to mention greater prosperity for the university as a whole. Sixth, quality written communication skills result in reduced complaints, thus meaning fewer hours spent on answering or correcting the situation. The University faculty and staff are thus able to devote more time on scholarly activities, meaningful research and productive community service. References Boyer, Ernest L. (1990). Scholarship reconsidered: Priorities of the Professorate.Princeton, NJ: Carnegie Foundation for the Advancement of Teaching. Hawkins, P., & Winter, J. (1997). Mastering change: Learning the lessons of the enterprise.London: Department for Education and Employment. Buzzel, Robert D., and Bradley T. Gale. (1987

Transportable educational programs for scientific and technical professionals: More effective utilization of automated scientific and technical data base systems

Science.gov (United States)

Dominick, Wayne D.

1987-01-01

This grant final report executive summary documents a major, long-term program addressing innovative educational issues associated with the development, administration, evaluation, and widespread distribution of transportable educational programs for scientists and engineers to increase their knowledge of, and facilitate their utilization of automated scientific and technical information storage and retrieval systems. This educational program is of very broad scope, being targeted at Colleges of Engineering and Colleges of Physical sciences at a large number of colleges and universities throughout the United States. The educational program is designed to incorporate extensive hands-on, interactive usage of the NASA RECON system and is supported by a number of microcomputer-based software systems to facilitate the delivery and usage of the educational course materials developed as part of the program.

Passing crisis and emergency risk communications: the effects of communication channel, information type, and repetition.

Science.gov (United States)

Edworthy, Judy; Hellier, Elizabeth; Newbold, Lex; Titchener, Kirsteen

2015-05-01

Three experiments explore several factors which influence information transmission when warning messages are passed from person to person. In Experiment 1, messages were passed down chains of participants using five different modes of communication. Written communication channels resulted in more accurate message transmission than verbal. In addition, some elements of the message endured further down the chain than others. Experiment 2 largely replicated these effects and also demonstrated that simple repetition of a message eliminated differences between written and spoken communication. In a final field experiment, chains of participants passed information however they wanted to, with the proviso that half of the chains could not use telephones. Here, the lack of ability to use a telephone did not affect accuracy, but did slow down the speed of transmission from the recipient of the message to the last person in the chain. Implications of the findings for crisis and emergency risk communication are discussed. Copyright © 2015 Elsevier Ltd and The Ergonomics Society. All rights reserved.

Supportive communication with parents moderates the negative effects of electronic media use on life satisfaction during adolescence.

Science.gov (United States)

Boniel-Nissim, Meyran; Tabak, Izabela; Mazur, Joanna; Borraccino, Alberto; Brooks, Fiona; Gommans, Rob; van der Sluijs, Winfried; Zsiros, Emese; Craig, Wendy; Harel-Fisch, Yossi; Finne, Emily

2015-02-01

To examine the impact of electronic media (EM) use on teenagers' life satisfaction (LS) and to assess the potential moderating effect of supportive communication with parents (SCP). Data were drawn from the cross-national Health Behaviour in School-aged Children (HBSC) study (2009/2010) in Canada, England, Germany, Hungary, Italy, Israel, The Netherlands, Poland and Scotland. Sample size: 53,973 students aged 11-15 years. More hours per day spent on the computer were associated with lower LS; more EM communication with friends with higher LS. This relationship became negative if EM use reached and exceeded a certain threshold. SCP moderated the effect of EM communication with friends, but not computer use for the total sample. SCP seems to be more important than computer use or EM communication with friends for LS and it seems to buffer negative effects of EM use. Communication with parents seems to buffer the negative effects of EM use on LS during adolescence. Higher computer use was related to lower LS, but "optimal" frequency of EM communication with friends was country specific.

Technical Agency in Practice

DEFF Research Database (Denmark)

Krummheuer, Antonia Lina

2015-01-01

) description of hybrid networks in which human and non-human actants are granted agency without differentiating different kinds of agency, EMCA focuses on the member's perspectives and the situated construction of technical agency that is made relevant within an ongoing interaction. Based on an EMCA analysis......The paper combines the discussion of technical agency and hybrid networks of Actor-Network Theory (ANT) with an ethnomethodological/conversation analytical (EMCA) perspective on situated practices in which participants ascribe agency to technical artefacts. While ANT works with (ethnographic...... of three video recordings of situations in which technical agency is made relevant by the human participants, the paper demonstrates different ways in which agency is granted to technical artefacts. Human participants can treat a technology as communication partner, as an active part (and actant...

Challenges in oral communication for internationally educated nurses.

Science.gov (United States)

Lum, Lillie; Dowedoff, Penny; Bradley, Pat; Kerekes, Julie; Valeo, Antonella

2015-01-01

Achieving English language proficiency, while key to successful adaptation to a new country for internationally educated nurses (IENs), has presented more difficulties for them and for educators than previously recognized. Professional communication within a culturally diverse client population and maintaining collaborative relationships between nurses and other team members were perceived as new challenges for IENs. Learning an additional language is a long-term, multistage process that must also incorporate social and cultural aspects of the local society and the profession. This article provides a descriptive review of current research literature pertaining to English language challenges, with a focus on oral language, experienced by IENs. Educational strategies for teaching technical language skills as well as the socio-pragmatics of professional communication within nursing programs are emphasized. Bridging education programs must not only develop students'academic language proficiency but also their ability to enter the workforce with the kind of communication skills that are increasingly highlighted by employers as essential attributes. The results of this review are intended to facilitate a clearer understanding of the English language and communication challenges experienced by IENs and identify the implications for designing effective educational programs. © The Author(s) 2014.

Communication of Energy Efficiency Information to Remodelers. Lessons From Current Practice

Energy Technology Data Exchange (ETDEWEB)

Liaukus, C. [Building Media and the Building America Retrofit Alliance (BARA), Wilmington, DE (United States)

2012-10-01

The effective communication of energy efficiency and building science information to remodeling contractors is achieved through varying formats, timelines, and modes depending on who is delivering the information, who is intended to receive it, and what technical, intellectual, and time resources the recipients have at their disposal. This report reviews communications that are deemed effective, and selects a group to be further analyzed to determine why they are effective and how less successful formats or strategies can be revised for greater effectiveness.

Effective communication and teamwork promotes patient safety.

Science.gov (United States)

Gluyas, Heather

2015-08-05

Teamwork requires co-operation, co-ordination and communication between members of a team to achieve desired outcomes. In industries with a high degree of risk, such as health care, effective teamwork has been shown to achieve team goals successfully and efficiently, with fewer errors. This article introduces behaviours that support communication, co-operation and co-ordination in teams. The central role of communication in enabling co-operation and co-ordination is explored. A human factors perspective is used to examine tools to improve communication and identify barriers to effective team communication in health care.

A Dynamic Model of the Effect of Online Communications on Firm Sales

OpenAIRE

Garrett P. Sonnier; Leigh McAlister; Oliver J. Rutz

2011-01-01

Interpersonal communications have long been recognized as an influential source of information for consumers. Internet-based media have facilitated information exchange among firms and consumers, as well as observability and measurement of such exchanges. However, much of the research addressing online communication focuses on ratings collected from online forums. In this paper, we look beyond ratings to a more comprehensive view of online communications. We consider the sales effect of the v...

Negative affect reduces team awareness: the effects of mood and stress on computer-mediated team communication.

Science.gov (United States)

Pfaff, Mark S

2012-08-01

This article presents research on the effects of varying mood and stress states on within-team communication in a simulated crisis management environment, with a focus on the relationship between communication behaviors and team awareness. Communication plays a critical role in team cognition along with cognitive factors such as attention, memory, and decision-making speed. Mood and stress are known to have interrelated effects on cognition at the individual level, but there is relatively little joint exploration of these factors in team communication in technologically complex environments. Dyadic communication behaviors in a distributed six-person crisis management simulation were analyzed in a factorial design for effects of two levels of mood (happy, sad) and the presence or absence of a time pressure stressor. Time pressure and mood showed several specific impacts on communication behaviors. Communication quantity and efficiency increased under time pressure, though frequent requests for information were associated with poor performance. Teams in happy moods showed enhanced team awareness, as revealed by more anticipatory communication patterns and more detailed verbal responses to teammates than those in sad moods. Results show that the attention-narrowing effects of mood and stress associated with individual cognitive functions demonstrate analogous impacts on team awareness and information-sharing behaviors and reveal a richer understanding of how team dynamics change under adverse conditions. Disentangling stress from mood affords the opportunity to target more specific interventions that better support team awareness and task performance.

Discussion to the effects and development of nuclear geological scientific and technical information

International Nuclear Information System (INIS)

Zhang Shucheng

2010-01-01

Nuclear geological scientific and technical information has played an important role in the national economic construction and energy development, as well as exploration of uranium geology. With the increasing difficulty of prospecting, both scientific research or geological prospecting work are increasingly dependent on scientific and technical information, so, nuclear geological research and services in the scientific and technical information have become an increasing concern. From effect of the information and information resources in scientific research, the article discusses the synthesis research and services in the nuclear geological scientific and technical information, and play the role of uranium geological prospecting in the period of 'Tenth Five-Year'. In the period of the 'Eleventh Five-Year' and the coming period, the authors proposes a conception that how to strengthen the digital construction of nuclear geology scientific literature, integrative information resources and development and utilization in the network environment; and outlooks a developing prospects, that is, how to more effectively apply modern information technology, so that provides a guarantee of information resources for the scientific research and production in the new round of exploration of uranium resources. (author)

Psycho-education's impact on communication skills, self-esteem and anger expression status of emergency medical technical student

Directory of Open Access Journals (Sweden)

Sevinc Mersin

2015-12-01

Full Text Available Aim: Emergency medical students are first persons that encountered and make medical aids to patients or traumatized people. It is stated that having adequate facilities about the communication of each health workers to deal with emergency patient and wounded persons is as important as immediate treatment. This research was conducted as quasi-experimental in order to determine the education of emotion recognition and expression's impact on communication skills, self-esteem and anger expression status of emergency medical technical students. Methods: The research was made with 7 students in first year of education in emergency department at a university in Turkey in 2013-2014 academic years. Total 12-session education of emotion recognition and expression was given to student within research for 2 hours in a week during 12 weeks. Information Form including socio-demographic characteristics, Communication Skills Inventory (CSI, Rosenberg Self-Esteem Scale (RSES and Spielberger Trait Anger Scale (STAS were applied to students before and after psycho-education. Results: It was determined that CSI mean scores of students within research were high before and after psycho-education but there is no statistically difference between them. It was determined that also there is no significantly difference between students' RSES and STAS mean scores before and after psycho-education. Conclusion: It was determined in the research that education of emotion recognition and expression has no impact on communication skills, self-esteem and anger expression status of students and students' communication skills levels were high before and after psycho-education. It has been concluded that especially empathy from communication skills is the mode of existence and therefore cannot be taught. [TAF Prev Med Bull 2015; 14(6.000: 489-495

Strategies for communicating contraceptive effectiveness.

Science.gov (United States)

Lopez, Laureen M; Steiner, Markus; Grimes, David A; Hilgenberg, Deborah; Schulz, Kenneth F

2013-04-30

the expanded program were more likely to choose sterilization (OR 4.26; 95% CI 2.46 to 7.37) or use a modern contraceptive method (OR 2.35; 95% CI 1.82 to 3.03), i.e., sterilization, pills, injectable, intrauterine device or barrier method. For the other study, the groups received educational interventions with differing format and intensity. Both groups reportedly had increases in contraceptive use, but they did not differ significantly by six months in consistent use of an effective contraceptive, i.e., sterilization, IUD, injectable, implant, and consistent use of oral contraceptives, diaphragm, or male condoms.Five trials provided one session and focused on testing educational material or media. In one study, knowledge gain favored a slide-and-sound presentation versus a physician's oral presentation (MD -19.00; 95% CI -27.52 to -10.48). In another trial, a table with contraceptive effectiveness categories led to more correct answers than a table based on pregnancy numbers [ORs were 2.42 (95% CI 1.43 to 4.12) and 2.19 (95% CI 1.21 to 3.97)] or a table with effectiveness categories and pregnancy numbers [ORs were 2.58 (95% CI 1.5 to 4.42) and 2.03 (95% CI 1.13 to 3.64)]. Still another trial provided structured counseling with a flipchart on contraceptive methods. The intervention and usual-care groups did not differ significantly in choice of contraceptive method (by effectiveness category) or in continuation of the chosen method at three months. Lastly, a study with couples used videos to communicate contraceptive information (control, motivational, contraceptive methods, and both motivational and methods videos). The analyses showed no significant difference between the groups in the types of contraceptives chosen. These trials varied greatly in the types of participants and interventions to communicate contraceptive effectiveness. Therefore, we cannot say overall what would help consumers choose an appropriate contraceptive method. For presenting pregnancy risk

Shared identity is key to effective communication.

Science.gov (United States)

Greenaway, Katharine H; Wright, Ruth G; Willingham, Joanne; Reynolds, Katherine J; Haslam, S Alexander

2015-02-01

The ability to communicate with others is one of the most important human social functions, yet communication is not always investigated from a social perspective. This research examined the role that shared social identity plays in communication effectiveness using a minimal group paradigm. In two experiments, participants constructed a model using instructions that were said to be created by an ingroup or an outgroup member. Participants made models of objectively better quality when working from communications ostensibly created by an ingroup member (Experiments 1 and 2). However, this effect was attenuated when participants were made aware of a shared superordinate identity that included both the ingroup and the outgroup (Experiment 2). These findings point to the importance of shared social identity for effective communication and provide novel insights into the social psychology of communication. © 2014 by the Society for Personality and Social Psychology, Inc.

Exploring effectiveness of team communication: Balancing synchronous and asynchronous communication in design teams

DEFF Research Database (Denmark)

den Otter, Ad; Emmitt, Stephen

2007-01-01

Effective teams use a balance of synchronous and asynchronous communication. Team communication is dependent on the communication acts of team members and the ability of managers to facilitate, stimulate and motivate them. Team members from organizations using different information systems tend...... to have different understanding, opinions, and rates of adoption and skills levels regarding specific IT tools. The purpose of this paper is to explore the effective use of tools for communication in design teams and the strategies for the use of specific tools....

Donald Trump as a Cultural Revolt Against Perceived Communication Restriction: Priming Political Correctness Norms Causes More Trump Support

Directory of Open Access Journals (Sweden)

Lucian Gideon Conway

2017-05-01

Full Text Available Donald Trump has consistently performed better politically than his negative polling indicators suggested he would. Although there is a tendency to think of Trump support as reflecting ideological conservatism, we argue that part of his support during the election came from a non-ideological source: The preponderant salience of norms restricting communication (Political Correctness – or PC – norms. This perspective suggests that these norms, while successfully reducing the amount of negative communication in the short term, may produce more support for negative communication in the long term. In this framework, support for Donald Trump was in part the result of over-exposure to PC norms. Consistent with this, on a sample of largely politically moderate Americans taken during the General Election in the Fall of 2016, we show that temporarily priming PC norms significantly increased support for Donald Trump (but not Hillary Clinton. We further show that chronic emotional reactance towards restrictive communication norms positively predicted support for Trump (but not Clinton, and that this effect remains significant even when controlling for political ideology. In total, this work provides evidence that norms that are designed to increase the overall amount of positive communication can actually backfire by increasing support for a politician who uses extremely negative language that explicitly violates the norm.

Does pre-hospital telephone communication with a clinician result in more appropriate medication administration by parents during childhood asthma exacerbations?

Science.gov (United States)

Garro, A C; Fearon, D; Koinis-Mitchell, D; McQuaid, E L

2009-11-01

The National Heart, Lung and Blood Institute asthma guidelines recommend that parents communicate with a clinician during childhood asthma exacerbations when symptoms worsen or do not improve with initial therapy. This study tested the hypothesis that communication by parents with a clinician before an Emergency Department visit was associated with more appropriate medication administration for children with asthma exacerbations. This was a retrospective cohort study using data gathered from parents of children presenting with an asthma exacerbation to the emergency department. The communicating cohort included parents who communicated by telephone with a clinician during the exacerbation and the non-communicating cohort included parents who did not. Multivariate logistic regression models were used to test three hypotheses; communication with a clinician is associated with (1) administration of short-acting beta-agonists (SABAs), (2) increased dosing frequency of SABAs, and (3) administration of an oral corticosteroid. A total of 199 subjects were enrolled, with 104 (52.3%) in the communicating and 95 (47.7%) in the non-communicating cohort. There was an association between communication and provider practice type, with children who received routine care from a private practice provider more likely to communicate with the clinician than children in hospital-based clinics or community health centers (Adjusted OR 1.9, 95% CI 1.0-3.7). Impoverished children and children insured by Medicaid were less likely to communicate with a clinician (controlling for provider type). Parents who communicated with a clinician were more likely to administer a SABA (adjusted OR 3.6, 95% CI 1.3-9.4) and an oral corticosteroid (adjusted OR 3.3, 95% CI 1.3-8.4) but were not more likely to administer a SABA with increased dosing frequency (adjusted OR 0.9, 95% CI 0.5-1.6). Parents of children with asthma exacerbations who communicated with clinicians were more likely to administer SABAs

The Effect of Covert Modeling on Communication Apprehension, Communication Confidence, and Performance.

Science.gov (United States)

Nimocks, Mittie J.; Bromley, Patricia L.; Parsons, Theron E.; Enright, Corinne S.; Gates, Elizabeth A.

This study examined the effect of covert modeling on communication apprehension, public speaking anxiety, and communication competence. Students identified as highly communication apprehensive received covert modeling, a technique in which one first observes a model doing a behavior, then visualizes oneself performing the behavior and obtaining a…

Effective communication and supervision in the biomedical engineering department.

Science.gov (United States)

Xu, Y; Wald, A; Cappiello, J

1997-01-01

It is important for biomedical engineering supervisors to master the art of effective communication. Supervisors who have effective communication skills can successfully initiate creative programs and generate a harmonious working atmosphere. Using effective communication, they can promote good working conditions, such as high morale, worker initiative and loyalty to the department, which are almost impossible to measure but imperative for a successful department. However, effective communication tends to be neglected by supervisors who are either functional specialists or managerial generalists. This paper presents several cases of what effective communication truly is and discusses some potential factors that may lead to ineffective communication.

NASA/DOD Aerospace Knowledge Diffusion Research Project. Paper 56: Technical Communications in Engineering and Science: The Practices Within a Government Defense Laboratory

Science.gov (United States)

VonSeggern, Marilyn; Jourdain, Janet M.; Pinelli, Thomas E.

1996-01-01

Research in recent decades has identified the varied information needs of engineers versus scientists. While most of that research looked at the differences among organizations, we surveyed engineers and scientists within a single Air Force research and development laboratory about their information gathering, usage, and production practices. The results of the Phillips Laboratory survey confirm prior assumptions about distinctions between engineering and science. Because military employees responded at a much higher rate than civilian staff, the survey also became an opportunity to profile a little-known segment of the engineer/scientist population. In addition to the effect Phillips Laboratory's stated mission may have on member engineers and scientists, other factors causing variations in technical communication and information-related activities are identified.

Economic Incentives or Communication: How Different Are their Effects on Trust

Directory of Open Access Journals (Sweden)

Tatiana Iwai

2016-10-01

Full Text Available This study investigates the effects of economic incentives and communication on the cognitive and behavioral responses after an alleged trust violation. We argue that these responses depend on the type of solution used to foster cooperation between agents. On the cognitive level, we compare the effects that structural (economic incentives and motivational (communication solutions exert on trusting beliefs and trusting intentions after an adverse event. On the behavioral level, we compare these effects on the willingness to bear risk. Our experiment shows that, after a negative event, relationships wherein communication is used to foster cooperation are associated to greater external causal attribution, greater perceived benevolence/integrity, and greater willingness to reconcile and to accept risks related to other's behavior. These findings suggest that relationships based on motivational solutions are more resilient to negative events than ones based on structural solutions.

Effective Communication and Neurolinguistic Programming

Directory of Open Access Journals (Sweden)

Ahsan Bashir (Corresponding Author

2012-06-01

Full Text Available Importance of effective communication can hardly be ignored in any sphere of life. This is achieved through various means. One such instrument is Neurolinguistic Programming (NLP which has now taken roots in various aspects of learning and education. Its potential spans education and learning, language teaching, business management and marketing, psychology, law, and several other fields. In our work, we will briefly explore various facets of NLP with special reference to effective communication.

Communicate and Motivate: The School Leader's Guide to Effective Communication

Science.gov (United States)

Arneson, Shelly

2011-01-01

Develop the skills you need to communicate effectively and in ways that motivate your faculty towards success. Written especially for principals and other administrators, this book will empower you to communicate well as you work to promote a student-centered environment best suited to schoolwide achievement. Learn to approach one-on-one…

Teaching communication skills to hospice teams: comparing the effectiveness of a communication skills laboratory with in-person, second life, and phone role-playing.

Science.gov (United States)

Hamilton, Gillian; Ortega, Rosio; Hochstetler, Vicki; Pierson, Kristen; Lin, Peiyi; Lowes, Susan

2014-09-01

Communication skills are critical in hospice care but challenging to teach. Therefore, a hospice agency developed a communication skills laboratory for nurses and social workers. Learners role-played 3 common hospice scenarios. The role-play modalities were in-person, Second Life, and telephone. Learners were scored on 4 communication aspects. Learners in all modalities rated the laboratory as very effective. However, learners in the Second Life and phone modality showed greater improvements from scene 1 to 3 than those in the in-person modality. There were no significant differences in improvement between the Second Life and phone modalities. Results support the effectiveness of this communication skills laboratory while using different teaching modalities and show phone and Second Life role-plays were more effective than an in-person role-play. © The Author(s) 2013.

The spectre of uncertainty in communicating technological risk

Energy Technology Data Exchange (ETDEWEB)

Broesius, Michael T. [Univ. of California, Livermore, CA (United States)

1993-12-01

The literature does not clearly describe the potential moral and ethical conflicts that can exist between technology sponsors and the technical communicators whose job it is to present potentially risky technology to the non-technical people most likely to be imperiled by such risk. Equally important, the literature does not address the issue of uncertainty -- not the uncertainty likely to be experienced by the community at risk, but the unreliable processes and methodologies used by technology sponsors to define, quantify, and develop strategies to mitigate technological risks. In this paper, the author goes beyond a description of risk communication, the nature of the generally predictable interaction between technology advocates and non-technically trained individuals, and current trends in the field. Although that kind of information is critical to the success of any risk communication activity, and he has included it when necessary to provide background and perspective, without knowing how and why risk assessment is done, it has limited practical applicability outside the sterile, value-free vacuum in which it is usually framed. Technical communicators, particularly those responsible for communicating potential technological risk, must also understand the social, political, economic, statistical, and ethical issues they will invariably encounter.

Use of New Communication Technologies to Change NASA Safety Culture: Incorporating the Use of Blogs as a Fundamental Communications Tool

Science.gov (United States)

Huls, Dale Thomas

2005-12-01

Blogs are an increasingly dominant new communication function on the internet. The power of this technology has forced media, corporations and government organizations to begin to incorporate blogging into their normal business practices. Blogs could be a key component to overcoming NASA's "silent safety culture." As a communications tool, blogs are used to establish trust primarily through the use of a personal voice style of writing. Dissenting voices can be raised and thoroughly vetted via a diversity of participation and experience without peer pressure or fear of retribution. Furthermore, the benefits of blogging as a technical resource to enhance safety are also discussed. The speed and self-vetting nature of blogging can allow managers and decision-makers to make more informed and therefore potentially better decisions with regard to technical and safety issues. Consequently, it is recommended that NASA utilize this new technology as an agent for cultural change.

Using case studies to teach an engineering technology technical writing class

Science.gov (United States)

Green, M. M.

1981-01-01

The use of the case method in teaching various technical communication skills is described. Features of the method considered include: solving communication problems, identifying an audience, planning written communications, presenting written communications, and using visual aids.

Novel 2D-sequential color code system employing Image Sensor Communications for Optical Wireless Communications

Directory of Open Access Journals (Sweden)

Trang Nguyen

2016-06-01

Full Text Available The IEEE 802.15.7r1 Optical Wireless Communications Task Group (TG7r1, also known as the revision of the IEEE 802.15.7 Visible Light Communication standard targeting the commercial usage of visible light communication systems, is of interest in this paper. The paper is mainly concerned with Image Sensor Communications (ISC of TG7r1; however, the major challenge facing ISC, as addressed in the Technical Consideration Document (TCD of TG7r1, is Image Sensor Compatibility among the variety of different commercial cameras on the market. One of the most challenging but interesting compatibility requirements is the need to support the verified presence of frame rate variation. This paper proposes a novel design for 2D-sequential color code. Compared to a QR-code-based sequential transmission, the proposed design of 2D-sequential code can overcome the above challenge that it is compatible with different frame rate variations and different shutter operations, and has the ability to mitigate the rolling effect as well as the rotating effect while effectively minimizing transmission overhead. Practical implementations are demonstrated and a performance comparison is presented.

Places available - Technical management courses (up to end July)

CERN Multimedia

2015-01-01

Please find below the courses in the field of technical management scheduled up to the end of July and which have places available.       For more details about a course and to register, please go to the Training Catalogue. If you need a course that is not in the catalogue, please contact your supervisor, your Departmental Training Officer or the HR-LD group at Communication.Training@cern.ch.  

Science communication: Bridging the gap between theory and practise

CERN Multimedia

2001-01-01

The 6th Public Communication of Science and Technology network conference will be held at CERN on 1-3 Febraury 2001. Scientists and communication professionals will analyse the state of the art of science communication and the new perception people have about science in the media from newspapers to the Web.   Will communication be able to bridge the gap between Science and Society? What is the impact of science communication on the public? How do novel means of communications change the perception of science for the general public? These and other interesting questions will be addressed at the 6th Public Communication of Science and Technology Meeting, to be held at CERN on 1-3 February 2001. More than 250 people from all over the world are expected to attend the conference which will be an important meeting place for communication professionals covering the social, political, technical and cultural aspects of science and technology communication. Georges Boixader after Gary Larsson. The conferenc...

INDOT Technical Training Plan : [Technical Summary

Science.gov (United States)

2012-01-01

A wide range of job classifications, increasing technical : performance expectations, licensing and certification requirements, : budget restrictions and frequent department : reorganization has made technical training of employees : more difficult, ...

Communications strategies concerning ethical and environmental questions relative to radioactive waste

International Nuclear Information System (INIS)

Ropars, R.

1996-01-01

Today, in France, there is a radioactive waste public opinion and communications problem. Although 82 per cent of the population is favourable to the continuation of the French nuclear programme. 73 per cent considers that the truth is not being told about radioactive waste. Radioactive waste is the second ranking argument against nuclear power, after Chernobyl. Since 1991 there has been an official debate, and a national strategy has been set out. At present operational solutions are in existence for 90 per cent of the medium or short-lived waste. What communications strategy should be used? Technical solutions, not philosophical ones, are needed for technical problems, and the companies involved need to show that they can manage them from a technical point of view. However, the ethical component must be seen to be integrated into technical and management choices, as well as into means of communications. A communications policy must first show that ethical considerations are not absent from technical and legal choices, and secondly that they are included in the definition of the communications strategy itself; the paper discusses several possibilities. Companies must stick to their areas of competence, i.e. the technical and scientific fields, that are the only ones within which waste problems can be solved. However, showing that both technical and administrative choices made or envisaged, as well industrial and communications strategies, have an ethical inspiration constitutes a sensible way to go. (author)

Risk communication system for high level radioactive waste disposal

International Nuclear Information System (INIS)

Kugo, Akihide; Uda, Akinobu; Shimoda, Hirosi; Yoshikawa, Hidekazu; Ito, Kyoko; Wakabayashi, Yasunaga

2005-01-01

In order to gain a better understanding and acceptance of the task of implementing high level radioactive waste disposal, a study on new communication system about social risk information has been initiated by noticing the rapid expansion of Internet in the society. First, text mining method was introduced to identify the core public interest, examining public comments on the technical report of high level radioactive waste disposal. Then we designed the dialog-mode contents based on the theory of norm activation by Schwartz. Finally, the discussion board was mounted on the web site. By constructing such web communication system which includes knowledge base contents, introspective contents, and interactive discussion board, we conducted the experiment for verifying the principles such as that the basic technical knowledge and trust, and social ethics are indispensable in this process to close the perception gap between nuclear specialists and the general public. The participants of the experiment increased their interest in the topics with which they were not familiar and actively posted their opinions on the BBS. The dialog-mode contents were significantly more effective than the knowledge-based contents in promoting introspection that brought people into a greater awareness of problems such as social dilemma. (author)

Emotional Effects of Positive Forms of Communication

Directory of Open Access Journals (Sweden)

Светлана Валентиновна Ионова

2015-12-01

Full Text Available The article discusses the problem of emotional significance of a positive form of speech. Based on the methodology of emotions linguistics, linguoecology, communicative linguistics and the methods of description, comparison and discourse analysis, the author distinguishes some types of speech situations that demonstrate visible differences between positive expression of emotions and their content and the pragmatic effect. The difference between the notions of “positive communication” and “positive form of communication” is demonstrated. Special attention is given to the following types of positive emotional communication: tolerant emotional communication, emotional emphasis, emotional neglect, and emotional tabooing. The utterances in situations of real and textual communication demonstrate negative effects of statements expressed in a positive form and identify the specifics of positive forms of emotional communication in comparison with rational communication.

Effects of Leadership Styles in Technical and Vocational Students, UTHM

Science.gov (United States)

Razak, Nur Afifah Binti Abdul; Hamidon, Nur Izeanty Binti

2015-01-01

Effective leadership helps our nation through times become a developed country. This study was undertaken to investigate the effects of leadership style among students in Technical and Vocational at University Tun Hussein Onn Malaysia. Descriptive study carried out to evaluate student leadership. The study sample consisted of 319 Technical and…

Increasing pandemic vaccination rates with effective communication.

Science.gov (United States)

Henrich, Natalie J

2011-06-01

Communicating effectively with the public about the importance of vaccination during a pandemic poses a challenge to health communicators. The public's concerns about the safety, effectiveness and necessity of vaccines lead many people to refuse vaccination and the current communication strategies are often unsuccessful at overcoming the public's resistance to vaccinate. Convincing the public to receive a vaccination, especially during a pandemic when there can be so much uncertainty about the vaccine and the disease, requires a revised communication approach. This revised approach should integrate into messages information that the public identifies as important, as well as presenting messages in a way that is consistent with our evolved social learning biases. These biases will impact both the content of the message and who delivers the message to different target populations. Additionally, an improved understanding between media and health communicators about the role each plays during a crisis may increase the effectiveness of messages disseminated to the public. Lastly, given that the public is increasingly seeking health information from on-line and other electronic sources, health communication needs to continue to find ways to integrate new technologies into communication strategies.

Exploring How Nigerian Women Foster Action to Be Taken to Involve More Women Participation in Technical and Vocational Education

OpenAIRE

Robert Akor; Ab Rahim Bin Bakar; Azim B.Hj Hamzah; Abdullah Bin Mat Rashid

2015-01-01

Despite the documented benefits to economic and social development of women and the constitutional guarantee for equal right under the law to all citizens, the advancement of the status of women in Nigeria is still far from satisfactory. The participation of women in technical and vocational education is abysmally low. Recent literature describing education of women in technical and vocational education in Nigeria, still need more equality of access to the program. As the Nigerian transition ...

An Archival Research Comparing Learning Effectiveness and Training Transfer Perceptions between Classroom Technical Training and Synchronous Online Technical Training

Science.gov (United States)

Jordan, Charles L.

2016-01-01

Synchronous online training has become one of the preferred training modes for organizations. Despite organizations increasing their use of online training, there is still little data to confirm that synchronous online technical training is as effective as classroom technical training for training transfer. Although learning effectiveness between…

The communications gap between scientists and public: More scientists and their institutions feel a need to communicate the results and nature of research with the public

OpenAIRE

Hunter, Philip

2016-01-01

Scientists and scientific institutions see an increasing need for outreach and communication to counter potentially dangerous misconceptions about science, or misinformation by lobbying groups. Along these lines, communication from scientists to the public is becoming more professional and better targeted to the audience.

Decision Making and Communications Process Assessment of NASA Using Three Change Requests from the Space Launch System Program

Science.gov (United States)

Hicks, Karen Campbell

2015-01-01

This thesis investigated the communication and decision making process as part of the Systems Engineering practices at the NASA/Marshall Center to determine its level of effectiveness. Data was collected across three change requests to assess how decisions were made, how the decisions were communicated, and whether a process mattered in the formulation and dissemination of those decisions. Data results revealed the comprehensive decision making process for the technical change requests to be effective. Evidence revealed that the process was sufficiently tailored to accommodate the need of each individual technical change which promoted effective communication amongst the stakeholders in the formulation of the strategic decision recommendations elevated to upper management. However, data results also revealed the dissemination of the final decision and approval of the change requests from the higher organizational level down to all stakeholders was less effective. An establishment of a culmination meeting at the end of the change request decision process in which to close the communication loop with all entities would be beneficial.

Effects of communication skills on stress responses while speaking Japanese and English.

Science.gov (United States)

Hirokawa, Kumi; Yagi, Akihiro; Miyata, Yo

2008-08-01

The present study was conducted to examine the effects of communication skills on stress responses, such as physiological (blink and heart rate), emotional (state of anxiety and mood), and behavioral responses (smiling and expressing an opinion) in stressful communication situations, specifically answering questions and giving a speech in Japanese and English. Participants were 32 students (16 men and 16 women; Mage = 19.5 yr., SD = 1.3) attending a Japanese university. A high communication skills group was selected from the upper tertile scores of the Social Skills Inventory, and a low communication skills group was selected from the lower tertile scores. Analysis indicated that individuals who had high communication skills performed without heart-rate increase and with more positive attitude during stressful communication tasks. Individuals who had low communication skills displayed higher anxiety prior to the experiment than those who had high communication skills.

The Exposure Advantage: Early Exposure to a Multilingual Environment Promotes Effective Communication.

Science.gov (United States)

Fan, Samantha P; Liberman, Zoe; Keysar, Boaz; Kinzler, Katherine D

2015-07-01

Early language exposure is essential to developing a formal language system, but may not be sufficient for communicating effectively. To understand a speaker's intention, one must take the speaker's perspective. Multilingual exposure may promote effective communication by enhancing perspective taking. We tested children on a task that required perspective taking to interpret a speaker's intended meaning. Monolingual children failed to interpret the speaker's meaning dramatically more often than both bilingual children and children who were exposed to a multilingual environment but were not bilingual themselves. Children who were merely exposed to a second language performed as well as bilingual children, despite having lower executive-function scores. Thus, the communicative advantages demonstrated by the bilinguals may be social in origin, and not due to enhanced executive control. For millennia, multilingual exposure has been the norm. Our study shows that such an environment may facilitate the development of perspective-taking tools that are critical for effective communication. © The Author(s) 2015.

Physicians' perspectives of managing tensions around dimensions of effective communication in the emergency department.

Science.gov (United States)

Dean, Marleah; Oetzel, John G

2014-01-01

The purpose of this study was to explore emergency department (ED) physicians' perspectives of guidelines for effective communication. More specifically, the ways in which physicians manage the tensions among effective communication dimensions framed by relational dialectics theory are examined. This study used in-depth interviews with 17 ED physicians and 70 hours of observations to identify five dimensions of effective communication: efficiency, clarity/accuracy, relevance, comprehension, and rapport. Two communication tensions resulted from these dimensions: efficiency versus rapport and efficiency versus comprehension. In almost all instances, physicians chose efficient communication at the expense of comprehension or rapport. In addition, there was a tension between patient and physician perspectives of clarity and relevance that physicians tended to resolve by emphasizing what was relevant and clear from their own perspective. Implications for managing tensions in terms of efficiency and a physician-centered approach are discussed.

Exploring effectiveness of team communication: Balancing synchronous and asynchronous communication in design teams

NARCIS (Netherlands)

Otter, den A.F.H.J.; Emmitt, S.

2007-01-01

Purpose – Effective teams use a balance of synchronous and asynchronous communication. Team communication is dependent on the communication acts of team members and the ability of managers to facilitate, stimulate and motivate them. Team members from organizations using different information systems

Stereotypes Communication

Science.gov (United States)

Zhang, Shuli; Deng, Dongyuan

2009-01-01

We live in a world, which is becoming a Global Village in which information and communication attract people's attention more than ever before. Our desire to communicate with strangers and our relationships with them depend on the degree to which we are effective in communicating with them. There are so many factors restricting or improving…

Assessing neurosurgical non-technical skills: an exploratory study of a new behavioural marker system.

Science.gov (United States)

Michinov, Estelle; Jamet, Eric; Dodeler, Virginie; Haegelen, Claire; Jannin, Pierre

2014-10-01

The management of non-technical skills is a major factor affecting teamwork quality and patient safety. This article presents a behavioural marker system for assessing neurosurgical non-technical skills (BMS-NNTS). We tested the BMS during deep brain stimulation surgery. We developed the BMS in three stages. First, we drew up a provisional assessment tool based on the literature and observation tools developed for other surgical specialties. We then analysed videos made in an operating room (OR) during deep brain stimulation operations in order to ensure there were no significant omissions from the skills list. Finally, we used five videos of operations to identify the behavioural markers of non-technical skills in verbal communications. Analyses of more than six hours of observations revealed 3515 behaviours from which we determined the neurosurgeon's non-technical skills behaviour pattern. The neurosurgeon frequently engaged in explicit coordination, situation awareness and leadership behaviours. In addition, the neurosurgeon's behaviours differed according to the stage of the operation and the OR staff members with whom she was communicating. Our behavioural marker system provides a structured approach to assessing non-technical skills in the field of neurosurgery. It can also be transferred to other surgical specialties and used in surgeon training curricula. © 2014 John Wiley & Sons, Ltd.

Communication complexity and information complexity

Science.gov (United States)

Pankratov, Denis

Information complexity enables the use of information-theoretic tools in communication complexity theory. Prior to the results presented in this thesis, information complexity was mainly used for proving lower bounds and direct-sum theorems in the setting of communication complexity. We present three results that demonstrate new connections between information complexity and communication complexity. In the first contribution we thoroughly study the information complexity of the smallest nontrivial two-party function: the AND function. While computing the communication complexity of AND is trivial, computing its exact information complexity presents a major technical challenge. In overcoming this challenge, we reveal that information complexity gives rise to rich geometrical structures. Our analysis of information complexity relies on new analytic techniques and new characterizations of communication protocols. We also uncover a connection of information complexity to the theory of elliptic partial differential equations. Once we compute the exact information complexity of AND, we can compute exact communication complexity of several related functions on n-bit inputs with some additional technical work. Previous combinatorial and algebraic techniques could only prove bounds of the form theta( n). Interestingly, this level of precision is typical in the area of information theory, so our result demonstrates that this meta-property of precise bounds carries over to information complexity and in certain cases even to communication complexity. Our result does not only strengthen the lower bound on communication complexity of disjointness by making it more exact, but it also shows that information complexity provides the exact upper bound on communication complexity. In fact, this result is more general and applies to a whole class of communication problems. In the second contribution, we use self-reduction methods to prove strong lower bounds on the information

Non-technical constraints to eradication: the Italian experience.

Science.gov (United States)

Moda, Giuliana

2006-02-25

Although technical constraints to eradication of bovine tuberculosis are well-recognised, non-technical constraints can also delay progress towards eradication, leading to inefficiency and increased programme costs. This paper seeks to analyse the main non-technical constraints that can interfere with the successful implementation of tuberculosis eradication plans, based on experiences from an area of high tuberculosis prevalence in Regione Piemonte, Italy. The main social and economic constraints faced in the past 20 years are reviewed, including a social reluctance to recognise the importance of seeking eradication as the goal of disease control, effective communication of technical issues, the training and the organization of veterinary services, the relationship between the regional authority and farmers and their representatives, and data management and epidemiological reporting. The paper analyses and discusses the solutions that were applied in Regione Piemonte and the benefits that were obtained. Tuberculosis eradication plans are one of the most difficult tasks of the Veterinary Animal Health Services, and non-technical constraints must be considered when progress towards eradication is less than expected. Organizational and managerial resources can help to overcome social or economic obstacles, provided the veterinary profession is willing to address technical, but also non-technical, constraints to eradication.

A little more conversation - The influence of communicative context on syntactic priming in brain and behavior

Directory of Open Access Journals (Sweden)

Lotte eSchoot

2014-03-01

Full Text Available We report on an fMRI syntactic priming experiment in which we measure brain activity for participants who communicate with another participant outside the scanner. We investigated whether syntactic processing during overt language production and comprehension is influenced by having a (shared goal to communicate. Although theory suggests this is true, the nature of this influence remains unclear. Two hypotheses are tested: i. syntactic priming effects (fMRI and RT are stronger for participants in the communicative context than for participants doing the same experiment in a non-communicative context, and ii. syntactic priming magnitude (RT is correlated with the syntactic priming magnitude of the speaker’s communicative partner. Results showed that across conditions, participants were faster to produce sentences with repeated syntax, relative to novel syntax. This behavioral result converged with the fMRI data: we found repetition suppression effects in the left insula extending into left inferior frontal gyrus (BA 47/45, left middle temporal gyrus (BA 21, left inferior parietal cortex (BA 40, left precentral gyrus (BA 6, bilateral precuneus (BA 7, bilateral supplementary motor cortex (BA 32/8 and right insula (BA 47. We did not find support for the first hypothesis: having a communicative intention does not increase the magnitude of syntactic priming effects (either in the brain or in behavior per se. We did find support for the second hypothesis: if speaker A is strongly/weakly primed by speaker B, then speaker B is primed by speaker A to a similar extent. We conclude that syntactic processing is influenced by being in a communicative context, and that the nature of this influence is bi-directional: speakers are influenced by each other.

Effective Communication between Students and Lecturers: Improving Student-Led Communication in Educational Settings

Science.gov (United States)

Merdian, Hannah Lena; Warrior, John Kyle

2015-01-01

This study investigated students' communication preferences in educational settings, resulting in an empirical model of effective communication between students and lecturers. Students from a psychology department at a UK university were asked about their preferred communication tool for academic purposes, including social networking, emails,…

NASA/DOD Aerospace Knowledge Diffusion Research Project. Report 24: The technical communications practices of US aerospace engineers and scientists: Results of the phase 1 SAE mail survey

Science.gov (United States)

Pinelli, Thomas E.; Barclay, Rebecca O.; Kennedy, John M.

1994-01-01

The U.S. government technical report is a primary means by which the results of federally funded research and development (R&D) are transferred to the U.S. aerospace industry. However, little is known about this information product in terms of its actual use, importance, and value in the transfer of federally funded R&D. To help establish a body of knowledge, the U.S. government technical report is being investigated as part of the NASA/DOD Aerospace Knowledge Diffusion Research Project. In this report, we summarize the literature on technical reports and provide a model that depicts the transfer of federally funded aerospace R&D via the U.S. government technical report. We present results from our investigation of aerospace knowledge diffusion vis-a-vis the U.S. government technical report, and present the results of research that investigated aerospace knowledge diffusion vis-a-vis the technical communications practices of U.S. aerospace engineers and scientists affiliated with the Society of Automotive Engineers (SAE).

Public Communication on Urban Air Pollution

International Nuclear Information System (INIS)

Otra, C.; Sala, R.

2014-01-01

The aim of this study was to analyze the state of public information in the field of air pollution in Spain. We conducted semi-structured interviews with members of public agencies, technical experts, scientists, and members of non governmental associations together with a documentary analysis of air pollution documents (plans, reports, etc.). We tried to characterize the information actions on air quality carried out in Spanish cities during the last years. In the results section we first analyze the ideas, concerns and considerations that underlie the actions of public information on air pollution, as well as the main challenges of public communication on this subject, according to the documents and the different experts consulted. We analyze the various contents of information transmitted nowadays (on levels of pollution, health impacts and mitigation or protection actions), as well as the mechanisms by which it is communicated, both continuously and in the case of threshold overcoming episodes. We also review the different media used to communicate air pollution information (Internet, mobile applications and other forms) and other issues such as information audiences, or the perceived impacts of information provided. Finally, the implications for more diverse and effective public involvement strategies in air pollution are discussed. (Author)

Strengthening Technical Communication for Common Development

Institute of Scientific and Technical Information of China (English)

Zhou Jiping

2005-01-01

@@ Technological advancement is a critical element to ensure stable development of the petroleum industry, while communication and cooperation is a major way to achieve the advancement. Thanks to the development over the last 50 years, China's petroleum industry has formed unique petroleum theories, advanced and practical technologies, and is capable of undertaking large upstream and downstream projects.

Effective legal protection in the licensing of technical installations

International Nuclear Information System (INIS)

Froehler, L.

1987-01-01

Undeterminate concepts of law shall match the dynamism of technical progress in licensing technical installations (e.g. section 7, para. 2 no. 3 Atomic Energy Act). The administration and the courts have the duty to equalize normative deficits of regulation. Decrees and administrative provisions have an important impact. Administrative courts shall exercise legal protection more efficiently what e.g. can be possible after a shortening of stages of appeal. (CW) [de

How to develop and write a case for technical writing

Science.gov (United States)

Couture, B.; Goldstein, J.

1981-01-01

Case of different sizes and shapes for teaching technical writing to engineers at Wayne State University have been developed. The case approach was adopted for some assignments because sophomores and juniors lacked technical expertise and professional knowledge of the engineering world. Cases were found to be good exercises, providing realistic practice in specific writing tasks or isolating particular skills in the composing process. A special kind of case which narrates the experiences of one technical person engaged in the problem-solving process in a professional rhetorical situation was developed. This type of long, realistic fiction is called a an "holistic" case. Rather than asking students to role-play a character, an holistic case realistically encompasses the whole of the technical writing process. It allows students to experience the total communication act in which the technical task and data are fully integrated into the rhetorical situation and gives an opportunity to perform in a realistic context, using skills and knowledge required in communication on the job. It is believed that the holistic case most fully exploits the advantages of the case method for students of professional communication.

Effects of electronic communication in general practice

NARCIS (Netherlands)

van der Kam, WJ; Moorman, PW; Koppejan-Mulder, MJ

2000-01-01

Objective: To obtain insight into the effects of electronic communication on GPs by studying those publications in literature describing the effects of structured electronic clinical communication in general practice. Methods: We retrieved all publications in the English language indexed in MEDLINE

The Effect of Communication Strategy Training on the Development of EFL Learners' Strategic Competence and Oral Communicative Ability.

Science.gov (United States)

Rabab'ah, Ghaleb

2016-06-01

This study examines the effect of communication strategy instruction on EFL students' oral communicative ability and their strategic competence. In a 14-week English as a Foreign Language (EFL) course (English Use II) based on Communicative Language Teaching approach, 80 learners were divided into two groups. The strategy training group ([Formula: see text]) received CS training based on a training program designed for the purpose of the present research, whereas the control group ([Formula: see text]) received only the normal communicative course using Click On 3, with no explicit focus on CSs. The communication strategies targeted in the training program included circumlocution (paraphrase), appeal for help, asking for repetition, clarification request, confirmation request, self-repair, and guessing. Pre- and post-test procedures were used to find out the effect of strategy training on language proficiency and CS use. The effect of the training was assessed by three types of data collection: the participants' pre- and post-IELTS speaking test scores, transcription data from the speaking IELTS test, and 'Click On' Exit Test scores. The findings revealed that participants in the strategy training group significantly outperformed the control group in their IELTS speaking test scores. The results of the post-test transcription data also confirmed that the participants in the strategy training group used more CSs, which could be attributed to the CS training program. The findings of the present research have implications for language teachers, and syllabus designers.

Level of perception of technical terms regarding the effect of radiation on the human body by residents of Japan.

Science.gov (United States)

Yoshida, Yoshitoku; Yoshida, Yasuko; Isogai, Emiko; Hayase, Takashi; Nakamura, Kozue; Saito, Mitsuo; Arizono, Koji

2017-10-27

This study aimed to examine the level of perception of the technical terms related to the effect of radiation on the human body among residents of the six prefectures of Miyagi, Fukushima, Tokyo, Aichi, Hiroshima, and Nagasaki in Japan. Miyagi and Fukushima were selected as devastated area by Great East Japan Earthquake. Tokyo and Aichi were selected as control. Hiroshima and Nagasaki were selected as the A-bombed area. A total of 1030 respondents, 172, 173, 171, 173, 171, and 170, respectively, were surveyed. Differences in the recognition level of technical terms related to the effect of radiation on the human body among residents of the six prefectures were assessed. The highest recognition levels were reported by the respondents from Fukushima (17 items). Those from Miyagi scored the second highest recognition levels (10 out of the 17 terms); the second highest recognition levels for the remaining seven terms were marked by the respondents of Tokyo. Respondents in the Tohoku region had a better recognition for the technical terminology relevant to the effect of radiation on the human body. Our findings indicate a need for continued, comprehensive risk communication pertaining to health hazards of radiation exposure in Tohoku region. Concerted efforts by central/local governments and other stakeholders are required to allay the anxiety/stress related to radiation exposure among the residents.

Vicarious learning during simulations: is it more effective than hands-on training?

Science.gov (United States)

Stegmann, Karsten; Pilz, Florian; Siebeck, Matthias; Fischer, Frank

2012-10-01

Doctor-patient communication skills are often fostered by using simulations with standardised patients (SPs). The efficiency of such experiences is greater if student observers learn at least as much from the simulation as do students who actually interact with the patient. This study aimed to investigate whether the type of simulation-based learning (learning by doing versus vicarious learning) and the order in which these activities are carried out (learning by doing → vicarious learning versus vicarious learning → learning by doing) have any effect on the acquisition of knowledge on effective doctor-patient communication strategies. In addition, we wished to examine the extent to which an observation script and a feedback formulation script affect knowledge acquisition in this domain. The sample consisted of 200 undergraduate medical students (126 female, 74 male). They participated in two separate simulation sessions, each of which was 30 minutes long and was followed by a collaborative peer feedback phase. Half of the students first performed (learning by doing) and then observed (vicarious learning) the simulation, and the other half participated in the reverse order. Knowledge of doctor-patient communication was measured before, between and after the simulations. Vicarious learning led to greater knowledge of doctor-patient communication scores than learning by doing. The order in which vicarious learning was experienced had no influence. The inclusion of an observation script also enabled significantly greater learning in students to whom this script was given compared with students who were not supported in this way, but the presence of a feedback script had no effect. Students appear to learn at least as much, if not more, about doctor-patient communication by observing their peers interact with SPs as they do from interacting with SPs themselves. Instructional support for observing simulations in the form of observation scripts facilitates both

當代傳播思潮中的數位素養： 評介Digital Literacy for Technical Com Digital Literacy in Contemporary Communication: A Review of Digital Literacy for Technical Communication: 21st Century Theory and Practice

OpenAIRE

Tzong-Sheng, Deng

2010-01-01

The ever-advancing technology has reformed our work environment and also redefined our life styles. The advancement of computer and cyber technology has allowed “digital” jobs and products to infiltrate different aspects of our society, influencing the ways of modern communication as well as the future course of education practices. Comparing with conventional literacy concepts about “reading, writing, listening, and speaking”, “digital literacy” lays more emphasis on the effects and changes ...

Attribute Segmentation and Communication Effects on Healthy and Sustainable Consumer Diet Intentions

NARCIS (Netherlands)

Verain, Muriel; Sijtsema, Siet; Dagevos, Hans; Antonides, Gerrit

2017-01-01

A shift towards more sustainable consumer diets is urgently needed. Dietary guidelines state that changes towards less animal-based and more plant-based diets are beneficial in terms of sustainability and, in addition, will have a positive effect on public health. Communication on these guidelines

Technical normalization in the geoinformatics branch

Directory of Open Access Journals (Sweden)

Bronislava Horáková

2006-09-01

Full Text Available A basic principle of the technical normalisation is to hold the market development by developing unified technical rules for all concerned subjects. The information and communication technological industry is characterised by certain specific features contrary to the traditional industry. These features bring to the normalisation domain new demands, mainly the flexibility enabling to reflect the rapidly development market of ICT elastic way. The goal of the paper is to provide a comprehensive overview of the current process of technical normalization in the geoinformatic branch

A model of cardiopulmonary bypass staged training integrating technical and non-technical skills dedicated to cardiac trainees.

Science.gov (United States)

Fouilloux, V; Doguet, F; Kotsakis, A; Dubrowski, A; Berdah, S

2015-03-01

To develop a standardized simulation-based curriculum to teach medical knowledge and technical, communication and critical thinking skills necessary to initiate and wean from cardiopulmonary bypass (CPB) to junior cardiac trainees (CTs) in France. Performance on post-curricular tests was compared between CTs who participated in the new curriculum to those who did not. The simulation-based curriculum was developed by content and education experts. Simulations sequentially taught the skills necessary for initiating and weaning from CPB as well as managing crises by adding fidelity and complexity to scenarios. Nine CTs were randomly assigned to the new curriculum (n=5) or the traditional curriculum (n=4). Skills were assessed using tests of medical knowledge and technical, communication (GRS) and critical thinking (SCT) skills. A two-sample Wilcoxon rank-sum test compared average scores between the two groups. Alpha of 0.05 was set to indicate statistically significant differences. The resutls revealed that CTs in the new curriculum significantly outperformed CTs in the traditional curriculum on technical (18.2 vs 14.8, p=0.05) and communication (3.5 vs 2.2, p=0.013) skills. There was no significant difference between CTs in the new curriculum in the Script Concordance Test (16.5 vs 14.8, p=0.141) and knowledge tests (26.9 vs 24.6, p=0.14) compared to CTs in the traditional curriculum. Our new curriculum teaches communication and technical skills necessary for CPB. The results of this pilot study are encouraging and relevant. They give grounds for future research with a larger panel of trainees. Based on the current distribution of scores, a sample size of 12 CTs per group should yield significant results for all tests. © The Author(s) 2014.

Communication theory

DEFF Research Database (Denmark)

Stein, Irene F.; Stelter, Reinhard

2011-01-01

Communication theory covers a wide variety of theories related to the communication process (Littlejohn, 1999). Communication is not simply an exchange of information, in which we have a sender and a receiver. This very technical concept of communication is clearly outdated; a human being...... is not a data processing device. In this chapter, communication is understood as a process of shared meaning-making (Bruner, 1990). Human beings interpret their environment, other people, and themselves on the basis of their dynamic interaction with the surrounding world. Meaning is essential because people...... ascribe specific meanings to their experiences, their actions in life or work, and their interactions. Meaning is reshaped, adapted, and transformed in every communication encounter. Furthermore, meaning is cocreated in dialogues or in communities of practice, such as in teams at a workplace or in school...

Communication skills in palliative surgery: skill and effort are key.

Science.gov (United States)

Miner, Thomas J

2011-04-01

Excellence as a surgeon requires not only the technical and intellectual ability to effectively take care of surgical disease but also an ability to respond to the needs and questions of patients. This article provides an overview of the importance of communication skills in optimal surgical palliation and offers suggestions for a multidisciplinary team approach, using the palliative triangle as the ideal model of communication and interpersonal skills. This article also discusses guidelines for advanced surgical decision making and outlines methods to improve communication skills. Copyright © 2011 Elsevier Inc. All rights reserved.

The Strategic Communication Plan: Effective Communication for Strategic Leaders

National Research Council Canada - National Science Library

Reeder, Melanie

1998-01-01

.... It addresses the purpose, developmental process, content, and implementation of a strategic communication plan offering specific recommendations for the creation and effective use of a successful plan...

Engineering and Narrative: Literary Prerequisites as Indirect Communication for Technical Writing

Science.gov (United States)

Jeyaraj, Joseph

2014-01-01

While Engineering values direct communication, indirect communication produces a kind of literacy salient for engineers that direct communication may not offer in the way indirect communication does. This article emphasizes the inadequacies of overly emphasizing direct communication for Engineering majors and explains how teaching indirect…

Approaches to communication in response to geo-hydrological risk: POLARIS an Italian web initiative.

Science.gov (United States)

Salvati, Paola; Pernice, Umberto; Bianchi, Cinzia; Fiorucci, Federica; Marchesini, Ivan; Guzzetti, Fausto

2015-04-01

information, considering usability and accessibility of the website, and key graphic aspects of web 2.0 information, making the web site communication more effective to users pertaining to diversified audiences. Specific icons are designed to describe the geo-hydrological events and maps to visualize their impact on the territory. The scientific and technical contents are edited using appropriate communication strategies which adopt a less technical and more widely comprehensible language, using intuitive and engaging web interfaces and linking messages to social media that encourage citizens' interactions. Monitoring the access of users to the website during more than a year after its publication, we noticed how the majority of the access corresponds to the occurrence of the worst geo-hydrological events and, in particular, when journalists or scientists promoted the website through television. Such a positive effect on the growth of users access suggested us to enhance our collaboration with scientific journalists by linking traditional (i.e. TV) and social media to further enlarge the awareness of website and to better explain users how to use the website information for increasing their resilience to geo-hydrological hazards.

Cross-Cultural Barriers to Effective Communication in Aviation

Science.gov (United States)

Fischer, U.; Orasanu, J.; Davison, J.; Rosekind, Mark R. (Technical Monitor)

1996-01-01

grounded in faulty assumptions held by one or both parties to a conversation. Speakers and listeners often experience "illusionary understanding" in which they think they understand each other, but in fact do not. While this problem can exist within a single culture, it is much more serious across cultures. Training in effective explicit communication is a component of Crew Resource Management training programs developed in the U.S. These programs are being adopted by airlines around the world, with varying degrees of success. The level of success in part depends on how similar the conversational and social styles of those cultures are to those of the U.S. A factor that influences conversational style is a culture's relative positioned on two major dimensions that distinguish national cultural groups: individualism vs. collectivism and degree of power distance. The chapter concludes with a discussion of techniques for overcoming the various classes of communication failures and for effectively adapting training programs to fit the values and norms of cultures around the globe.

Effective Communication Modes in Multilingual Encounters: Comparing Alternatives in Computer Mediated Communication (CMC)

Science.gov (United States)

van Mulken, Margot; Hendriks, Berna

2017-01-01

This paper reports on an experimental study investigating alternative communication modes to English as a Lingua Franca. The purpose was to examine the effectiveness of different modes of communication and to gain insight in communication strategies used by interlocutors to solve referential conflicts. Findings show that ELF may not necessarily be…

It's More than Just Talk: Patterns of CEO Impromptu Communication

Science.gov (United States)

Grant, Anett D.; Taylor, Amanda

2015-01-01

This article investigates whether CEOs actually demonstrate the communication strengths and weaknesses they think they have. Videotaped interviews with CEOs in the initial stage of executive coaching were analyzed to identify categories of communication strength and weakness: delivery, content, audience, and character. Next, the interviews and…

Implications of Information and Communication Technologies (ICT) for School-Home Communication

Science.gov (United States)

Heath, Don; Maghrabi, Rozan; Carr, Nora

2015-01-01

Research demonstrates the positive impact of parental involvement on students, families and schools. Studies also indicate a close connection between effective school-home communication and increased parental involvement and engagement in learning. Effective selection and use of Information Communication Technologies (ICT) invites more effective…

Pollution prevention opportunity assessment for Technical Art

International Nuclear Information System (INIS)

Torres, H.M.

1995-09-01

This pollution prevention opportunity assessment was conducted to evaluate Technical Art, which is part of the Technical Communications Department at Sandia National Laboratories/California. It is located in Building 912, Room 138. This assessment documents the processes, identifies the hazardous chemical waste streams generated by these processes, and recommends possible ways to minimize waste

Effectiveness of Standardized Patient Simulations in Teaching Clinical Communication Skills to Dental Students.

Science.gov (United States)

McKenzie, Carly T; Tilashalski, Ken R; Peterson, Dawn Taylor; White, Marjorie Lee

2017-10-01

The aim of this study was to investigate dental students' long-term retention of clinical communication skills learned in a second-year standardized patient simulation at one U.S. dental school. Retention was measured by students' performance with an actual patient during their fourth year. The high-fidelity simulation exercise focused on clinical communication skills took place during the spring term of the students' second year. The effect of the simulation was measured by comparing the fourth-year clinical performance of two groups: those who had participated in the simulation (intervention group; Class of 2016) and those who had not (no intervention/control group; Class of 2015). In the no intervention group, all 47 students participated; in the intervention group, 58 of 59 students participated. Both instructor assessments and students' self-assessments were used to evaluate the effectiveness of key patient interaction principles as well as comprehensive presentation of multiple treatment options. The results showed that students in the intervention group more frequently included cost during their treatment option presentation than did students in the no intervention group. The instructor ratings showed that the intervention group included all key treatment option components except duration more frequently than did the no intervention group. However, the simulation experience did not result in significantly more effective student-patient clinical communication on any of the items measured. This study presents limited evidence of the effectiveness of a standardized patient simulation to improve dental students' long-term clinical communication skills with respect to thorough presentation of treatment options to a patient.

Information and Language for Effective Communication

Science.gov (United States)

Pitoy, Sammy P.

2012-01-01

Information and Language for Effective Communication (ILEC) is a language teaching approach emphasizing learners' extensive exposure in different language communicative sources. In ILEC, the language learners will first receive instructions of ILEC principles and application. Afterwards, they will receive autonomous, direct, purposeful, and…

Effects of media messages on parent-child sexual communication.

Science.gov (United States)

Evans, W Douglas; Davis, Kevin C; Silber Ashley, Olivia; Khan, Munziba

2012-01-01

Parent-child communication about sex is an important reproductive health outcome. Consistent, positive perceptions of communication by parents and children can promote behavioral outcomes such as delaying sexual debut and increasing contraceptive use. The authors investigated whether exposure to messages from the Parents Speak Up National Campaign (PSUNC), a social marketing campaign to promote increased parent-child sexual communication, led to increased children's self-reports of communication. Also, the authors examined whether PSUNC message exposure increased agreement about communication between parents and their children. In a randomized experimental design, the authors surveyed children of parents exposed and not exposed to PSUNC messages. Parents and children completed online instruments asking matched questions about sexual attitudes, beliefs, and communication. The authors matched 394 parents and children for analysis. They used ordinal logistic regression modeling and kappa statistics. Children of parents exposed to PSUNC messages were more likely to (a) report sexual communication than were those not exposed and (b) agree with their parents about extent and content. Parent-child pairs of the same gender, younger pairs, and non-White pairs were more likely to agree. Overall, PSUNC message exposure appears to have promoted more extensive sexual communication. Future research should examine behavioral mechanisms and message receptivity among subgroups of parents and children.

A large-scale mass casualty simulation to develop the non-technical skills medical students require for collaborative teamwork.

Science.gov (United States)

Jorm, Christine; Roberts, Chris; Lim, Renee; Roper, Josephine; Skinner, Clare; Robertson, Jeremy; Gentilcore, Stacey; Osomanski, Adam

2016-03-08

There is little research on large-scale complex health care simulations designed to facilitate student learning of non-technical skills in a team-working environment. We evaluated the acceptability and effectiveness of a novel natural disaster simulation that enabled medical students to demonstrate their achievement of the non-technical skills of collaboration, negotiation and communication. In a mixed methods approach, survey data were available from 117 students and a thematic analysis undertaken of both student qualitative comments and tutor observer participation data. Ninety three per cent of students found the activity engaging for their learning. Three themes emerged from the qualitative data: the impact of fidelity on student learning, reflexivity on the importance of non-technical skills in clinical care, and opportunities for collaborative teamwork. Physical fidelity was sufficient for good levels of student engagement, as was sociological fidelity. We demonstrated the effectiveness of the simulation in allowing students to reflect upon and evidence their acquisition of skills in collaboration, negotiation and communication, as well as situational awareness and attending to their emotions. Students readily identified emerging learning opportunities though critical reflection. The scenarios challenged students to work together collaboratively to solve clinical problems, using a range of resources including interacting with clinical experts. A large class teaching activity, framed as a simulation of a natural disaster is an acceptable and effective activity for medical students to develop the non-technical skills of collaboration, negotiation and communication, which are essential to team working. The design could be of value in medical schools in disaster prone areas, including within low resource countries, and as a feasible intervention for learning the non-technical skills that are needed for patient safety.

A study on the effects of marketing communication using integrated marketing communication

OpenAIRE

Solmaz Sellahvarzi; Vahid Reza Mirabi; Mehdi Iran Nejad Parizi

2014-01-01

Integrated Marketing Communication (IMC) is one of the needed concepts in competitive edge. IMC is defined as a cross functional process for creating and nourishing profitable relationships with customers and other stakeholders by strategically controlling or impacting all messages sent to these groups. It ensures that all forms of communications and messages are carefully linked together. This study investigates the effectiveness of marketing communication in an Iranian automaker named Khodr...

Quality of Communication and Types of Communicators in German Veterinary Authorities

Directory of Open Access Journals (Sweden)

Ludwig Arens

2013-03-01

Full Text Available Recent crises in the agricultural sector, such as the 2011 German dioxin scandal and deaths from EHEC or the last swine fever outbreak in Germany in 2006, have caused immense economic damage. As a result, German veterinary authorities at the district, state, and federal levels have been put in charge as crisis managers and leaders of active preventative organizations. To perform their tasks successfully, they require effective communication skills as well as close cooperation with stakeholders in the agribusiness sector. However, despite clear evidence that identifies these relationships as crucial, there is only very little research that directly addresses communication quality and intensity of public authorities responsible for food safety. The relevant literature so far primarily deals with the technical design and implementation of new information and communication systems. However, it often fails to address the particular needs and communication behaviour of individual users. It is the objective of this study to identify determinants of communication quality and to differentiate between types of communicators in order to shed light on the construct of communication behaviour in veterinary authorities. To do so, the determinants of the quality of communication between public authorities and their external stakeholders were identified based on a causal model. These determinants were used as cluster-building variables in a cluster analysis to determine different types of communicators in veterinary services. The data reveals that the personal aspects of communication are of greater relevance than its content. This knowledge could be helpful to identify measures that could be implemented in order to improve the quality of communication of veterinary authorities

NASA/DOD Aerospace Knowledge Diffusion Research Project. Report 25: The technical communications practices of British aerospace engineers and scientists: Results of the phase 4 RAeS mail survey

Science.gov (United States)

Pinelli, Thomas E.; Barclay, Rebecca O.; Kennedy, John M.

1994-01-01

The U.S. government technical report is a primary means by which the results of federally funded research and development (R&D) are transferred to the U.S. aerospace industry. However, little is known about this information product in terms of its actual use, importance, and value in the transfer of federally funded R&D. To help establish a body of knowledge, the U.S. government technical report is being investigated as part of the NASA/DOD Aerospace Knowledge Diffusion Research Project. In this report, we summarize the literature on technical reports and provide a model that depicts the transfer of federally funded aerospace R&D via the U.S. government technical report. We present results from our investigation of aerospace knowledge diffusion vis-a-vis the U.S. government technical report, and present the results of research that investigated aerospace knowledge diffusion vis-a-vis the technical communications practices of British aerospace engineers and scientists.

Non-technical skills in minimally invasive surgery teams

DEFF Research Database (Denmark)

Gjeraa, Kirsten; Spanager, Lene; Konge, Lars

2016-01-01

BACKGROUND: Root cause analyses show that up to 70 % of adverse events are caused by human error. Strong non-technical skills (NTS) can prevent or reduce these errors, considerable numbers of which occur in the operating theatre. Minimally invasive surgery (MIS) requires manipulation of more...... complex equipment than open procedures, likely requiring a different set of NTS for each kind of team. The aims of this study were to identify the MIS teams' key NTS and investigate the effect of training and assessment of NTS on MIS teams. METHODS: The databases of PubMed, Cochrane Library, Embase, Psyc...... were included. All were observational studies without blinding, and they differed in aims, types of evaluation, and outcomes. Only two studies evaluated patient outcomes other than operative time, and overall, the studies' quality of evidence was low. Different communication types were encountered...

Multimedia and Communication Curricula: The Medium vs. the Message

Directory of Open Access Journals (Sweden)

Abderrahmane Azzi

1998-12-01

Full Text Available Multimedia technology is restructuring the field of communication in various ways. The prevalent nature of this new media invites flexibility which can make communication curricula accommodate a wide range of competencies including technical competency. I have argued in this paper that multimedia, much like printing, radio, television and film, is mainly the means whereby content is delivered. Central to multimedia are content and effects. Content requires perspective which can then be reproduced in texts and images, while effects involves assessment of the influence of multimedia on society and culture. As such, multimedia needs to be approached from a mass communication perspective which preserves the identity of the field and provides a vital link between theory and practical application.

The role of risk perception in making flood risk management more effective

Science.gov (United States)

Buchecker, M.; Salvini, G.; Di Baldassarre, G.; Semenzin, E.; Maidl, E.; Marcomini, A.

2013-11-01

Over the last few decades, Europe has suffered from a number of severe flood events and, as a result, there has been a growing interest in probing alternative approaches to managing flood risk via prevention measures. A literature review reveals that, although in the last decades risk evaluation has been recognized as key element of risk management, and risk assessment methodologies (including risk analysis and evaluation) have been improved by including social, economic, cultural, historical and political conditions, the theoretical schemes are not yet applied in practice. One main reason for this shortcoming is that risk perception literature is mainly of universal and theoretical nature and cannot provide the necessary details to implement a comprehensive risk evaluation. This paper therefore aims to explore a procedure that allows the inclusion of stakeholders' perceptions of prevention measures in risk assessment. It proposes to adopt methods of risk communication (both one-way and two-way communication) in risk assessment with the final aim of making flood risk management more effective. The proposed procedure not only focuses on the effect of discursive risk communication on risk perception, and on achieving a shared assessment of the prevention alternatives, but also considers the effects of the communication process on perceived uncertainties, accepted risk levels, and trust in the managing institutions. The effectiveness of this combined procedure has been studied and illustrated using the example of the participatory flood prevention assessment process on the Sihl River in Zurich, Switzerland. The main findings of the case study suggest that the proposed procedure performed well, but that it needs some adaptations for it to be applicable in different contexts and to allow a (semi-) quantitative estimation of risk perception to be used as an indicator of adaptive capacity.

A Place for Project Management in English Studies and Communication studies  curricula

DEFF Research Database (Denmark)

Kampf, Constance; Isohella, Suvi

2009-01-01

In this paper, we argue for a place for project management in the English Studies and Communication Studies curricula, often the home of Technical Communication programs, in order to offer students an opportunity to apply their language, discourse analysis, analytical skills, and creativity in a ...... of the project management genres are briefly discussed and related to key skills emerging from English studies and Technical Communication curricula.......In this paper, we argue for a place for project management in the English Studies and Communication Studies curricula, often the home of Technical Communication programs, in order to offer students an opportunity to apply their language, discourse analysis, analytical skills, and creativity...

76 FR 7870 - Agency Information Collection Activities: Cybersecurity and Communications Technical Assistance...

Science.gov (United States)

2011-02-11

...: Technical Assistance Request and Evaluation. Form: DHS Form 9042, DHS Form 9043. OMB Number: 1670-NEW... technical assistance requests from each State and territory. The Technical Assistance Evaluation Form is... will be submitted electronically. Evaluation forms may be submitted electronically or in paper form...

On Effective Graphic Communication of Health Inequality: Considerations for Health Policy Researchers.

Science.gov (United States)

Asada, Yukiko; Abel, Hannah; Skedgel, Chris; Warner, Grace

2017-12-01

Policy Points: Effective graphs can be a powerful tool in communicating health inequality. The choice of graphs is often based on preferences and familiarity rather than science. According to the literature on graph perception, effective graphs allow human brains to decode visual cues easily. Dot charts are easier to decode than bar charts, and thus they are more effective. Dot charts are a flexible and versatile way to display information about health inequality. Consistent with the health risk communication literature, the captions accompanying health inequality graphs should provide a numerical, explicitly calculated description of health inequality, expressed in absolute and relative terms, from carefully thought-out perspectives. Graphs are an essential tool for communicating health inequality, a key health policy concern. The choice of graphs is often driven by personal preferences and familiarity. Our article is aimed at health policy researchers developing health inequality graphs for policy and scientific audiences and seeks to (1) raise awareness of the effective use of graphs in communicating health inequality; (2) advocate for a particular type of graph (ie, dot charts) to depict health inequality; and (3) suggest key considerations for the captions accompanying health inequality graphs. Using composite review methods, we selected the prevailing recommendations for improving graphs in scientific reporting. To find the origins of these recommendations, we reviewed the literature on graph perception and then applied what we learned to the context of health inequality. In addition, drawing from the numeracy literature in health risk communication, we examined numeric and verbal formats to explain health inequality graphs. Many disciplines offer commonsense recommendations for visually presenting quantitative data. The literature on graph perception, which defines effective graphs as those allowing the easy decoding of visual cues in human brains, shows

Effective communication during an influenza pandemic: the value of using a crisis and emergency risk communication framework.

Science.gov (United States)

Reynolds, Barbara; Quinn Crouse, Sandra

2008-10-01

During a crisis, an open and empathetic style of communication that engenders the public's trust is the most effective when officials are attempting to galvanize the population to take a positive action or refrain from a harmful act. Although trust is imperative in a crisis, public suspicions of scientific experts and government are increasing for a variety of reasons, including access to more sources of conflicting information, a reduction in the use of scientific reasoning in decision making, and political infighting. Trust and credibility--which are demonstrated through empathy and caring, competence and expertise, honesty and openness, and dedication and commitment--are essential elements of persuasive communication.

Communicating across barriers at home and abroad

Science.gov (United States)

McDonald, J. W.

This paper intends to catalyze the exchange of experience among technical communicators in meeting the challenge of communicating across a multitude of barriers: linguistic, disciplinary, cultural, political, intellectual, and emotional.

Moderating effect of communication difficulty on the relationship between depression and pain: a study on community-dwelling older adults in Hong Kong.

Science.gov (United States)

Chan, Wallace Chi Ho; Kwan, Chi Wai; Chi, Iris

2015-01-01

This study examined the relationship between depression and pain, and the moderating effect of communication difficulty on this relationship, among community-dwelling older adults in Hong Kong. We used logistic regression to analyze secondary data regarding 12,402 Chinese older adults applying for long-term care service in Hong Kong in 2012. Approximately 30% of participants were depressed and 37% experienced communication difficulty. Depression was associated with increased pain. Communication difficulty was found to moderate the relationship between depression and pain. Pain scores increased more when individuals who experienced communication difficulty reported being depressed, compared to those who did not experience communication difficulty. The moderating effect of communication difficulty may be explained by the interaction between depression and communication difficulty. Participants who were depressed and concurrently experienced communication difficulty may be more likely to catastrophize their pain and may tend to report or experience more pain. Health care professionals need to be aware of the different effects of communication difficulty on the pain experiences of older adults. Psychosocial intervention may be provided to minimize older adults' communication barriers to pain management.

Effect of the Tool to Reduce Inappropriate Medications on Medication Communication and Deprescribing.

Science.gov (United States)

Fried, Terri R; Niehoff, Kristina M; Street, Richard L; Charpentier, Peter A; Rajeevan, Nallakkandi; Miller, Perry L; Goldstein, Mary K; O'Leary, John R; Fenton, Brenda T

2017-10-01

To examine the effect of the Tool to Reduce Inappropriate Medications (TRIM), a web tool linking an electronic health record (EHR) to a clinical decision support system, on medication communication and prescribing. Randomized clinical trial. Primary care clinics at a Veterans Affairs Medical Center. Veterans aged 65 and older prescribed seven or more medications randomized to receipt of TRIM or usual care (N = 128). TRIM extracts information on medications and chronic conditions from the EHR and contains data entry screens for information obtained from brief chart review and telephonic patient assessment. These data serve as input for automated algorithms identifying medication reconciliation discrepancies, potentially inappropriate medications (PIMs), and potentially inappropriate regimens. Clinician feedback reports summarize discrepancies and provide recommendations for deprescribing. Patient feedback reports summarize discrepancies and self-reported medication problems. Primary: subscales of the Patient Assessment of Care for Chronic Conditions (PACIC) related to shared decision-making; clinician and patient communication. Secondary: changes in medications. 29.7% of TRIM participants and 15.6% of control participants provided the highest PACIC ratings; this difference was not significant. Adjusting for covariates and clustering of patients within clinicians, TRIM was associated with significantly more-active patient communication and facilitative clinician communication and with more medication-related communication among patients and clinicians. TRIM was significantly associated with correction of medication discrepancies but had no effect on number of medications or reduction in PIMs. TRIM improved communication about medications and accuracy of documentation. Although there was no association with prescribing, the small sample size provided limited power to examine medication-related outcomes. © 2017, Copyright the Authors Journal compilation © 2017, The

NASA/DOD Aerospace Knowledge Diffusion Research Project. Report 31: The technical communications practices of US aerospace engineers and scientists: Results of the phase 1 SME mail survey

Science.gov (United States)

Pinelli, Thomas E.; Barclay, Rebecca O.; Kennedy, John M.

1994-01-01

The U.S. government technical report is a primary means by which the results of federally funded research and development (R&D) are transferred to the U.S. aerospace industry. However, little is known about this information product in terms of its actual use, importance, and value in the transfer of federally funded R&D. To help establish a body of knowledge, the U.S. government technical report is being investigated as part of the NASA/DOD Aerospace Knowledge Diffusion Research Project. In this report, we summarize the literature on technical reports and provide a model that depicts the transfer of federally funded aerospace R&D via the U.S. government technical report. We present results from our investigation of aerospace knowledge diffusion vis-a-vis the U.S. government technical communications practices of U.S. aerospace engineers and scientists affiliated with, not necessarily belonging to, the Society of Manufacturing Engineers (SME).

NASA/DOD Aerospace Knowledge Diffusion Research Project. Report 33: The technical communications practices of US aerospace engineers and scientists: Results of the phase 1 AIAA mail survey

Science.gov (United States)

Pinelli, Thomas E.; Barclay, Rebecca O.; Kennedy, John M.

1995-01-01

The U.S. government technical report is a primary means by which the results of federally funded research and development (R&D) are transferred to the U.S. aerospace industry. However, little is known about this information product in terms of its actual use, importance, and value in the transfer of federally funded R&D. To help establish a body of knowledge, the U.S. government technical report is being investigated as part of the NASA/DOD Aerospace Knowledge Diffusion Research Project. In this report, we summarize the literature on technical reports and provide a model that depicts the transfer of federally funded aerospace R&D via the U.S. government technical report. We present results from our investigation of aerospace knowledge diffusion vis-a-vis the U.S. government technical report, and present the results of research that investigated aerospace knowledge diffusion vis-a-vis the technical communications practices of U.S. aerospace engineers and scientists who are members of the American Institute of Aeronautics and Astronautics (AIAA).

HIV communication capacity strengthening: a critical review.

Science.gov (United States)

Lettenmaier, Cheryl; Kraft, Joan Marie; Raisanen, Keris; Serlemitsos, Elizabeth

2014-08-15

HIV communication is most effective and sustainable when it is designed and implemented locally and tailored to the local context. This requires capacity strengthening at national, subnational, and community levels. Through a review of the published and selected "grey" literature, we examine HIV communication capacity strengthening: definitions, measurements, implementation, and effects. We found limited documentation of HIV communication capacity needs or systematic approaches to address them. Most HIV communication capacity strengthening to date has focused on building individual competencies to design and manage social and behavior change communication programs through training courses, often coupled with networking opportunities for participants, post-training mentoring, and technical assistance. A few of these efforts have been evaluated through pre- and post-training tests and qualitative interviews with participants and have shown potential for improvement in individual skills and knowledge. Health communication capacity assessment tools that measure individual and organizational competencies exist, but they have most often been used to identify capacity building needs, not for evaluating capacity strengthening efforts. A new definition of capacity strengthening, grown out of recent efforts to improve effectiveness of international health and development programs, focuses on improving organizational and societal systems that support performance and individual competencies. We propose a holistic model for HIV communication capacity strengthening and call for rigorous documentation and evaluation to determine and scale-up optimal capacity building interventions for strengthening social and behavior change communication for HIV prevention, care, and treatment in developing countries.

47 CFR 25.215 - Technical requirements for space stations in the Direct Broadcast Satellite Service.

Science.gov (United States)

2010-10-01

... 47 Telecommunication 2 2010-10-01 2010-10-01 false Technical requirements for space stations in the Direct Broadcast Satellite Service. 25.215 Section 25.215 Telecommunication FEDERAL COMMUNICATIONS COMMISSION (CONTINUED) COMMON CARRIER SERVICES SATELLITE COMMUNICATIONS Technical Standards § 25.215...

Social Barriers to Effective Communication in Old Age

OpenAIRE

Anna Sanecka

2014-01-01

Some communication barriers apply particularly to elderly people. The social barriers to effective communication in old age are the barriers caused by stereotypes of old age/elderly people and the barriers arising from limitations in using mass communication by seniors. Stereotypes of old age/elderly people embrace views regarding old people’s communication skills and the ideas about the correct way of communication with them. Therefore the communication problems of old people are correlated ...

Apraxia of tool use: more evidence for the technical reasoning hypothesis.

Science.gov (United States)

Jarry, Christophe; Osiurak, François; Delafuys, David; Chauviré, Valérie; Etcharry-Bouyx, Frédérique; Le Gall, Didier

2013-10-01

Various distinct cognitive processes such as semantic memory, executive planning or technical reasoning have been shown to support tool use. The aim of this study is to investigate the relationship between these processes. To do so, a large apraxia battery was submitted to 16 patients with left brain-damage (LBD) and aphasia and 19 healthy controls. The battery included: classical apraxia tests (Pantomime of Tool Use and Single Tool Use), familiar and novel tool use tests (Tool-Object Pairs and Sequential Mechanical Problem-Solving), semantic memory tests (Recognition of tool utilization gestures and Functional and Categorical Associations) as well as the Tower Of London. The Sequential Mechanical Problem-Solving task is a new task which permits the evaluation of pre-planning in unusual tool use situations. In this task as well as in the Tool-Object Pairs task, participants solved a tool use problem in a Choice and a No-Choice condition to examine the effect of tool selection. Globally, left brain damaged patients were impaired as compared to controls. We found high correlations in left brain damaged patients between performances on classical apraxia tests, familiar and novel tool use tests and Functional and Categorical Associations but no significant association between these performances and Tower Of London or Recognition of tool utilization gestures. Furthermore, the two conditions (Choice and No-Choice) of Tool-Object Pairs and Sequential Mechanical Problem-Solving were associated. In sum, all tasks involving tool use are strongly associated in LBD patients. Moreover, the ability to solve sequential mechanical problems does not depend on executive planning. Also, tool use appears to be associated with knowledge about object function but not with knowledge about tool manipulation. Taken together, these findings indicate that technical reasoning and, to a lesser extent, semantic memory may both play an important role in tool use. Copyright © 2013 Elsevier Ltd

Effective Nurse Communication With Type 2 Diabetes Patients: A Review.

Science.gov (United States)

Mulder, Bob C; Lokhorst, Anne Marike; Rutten, Guy E H M; van Woerkum, Cees M J

2015-08-01

Many type 2 diabetes mellitus patients have difficulties reaching optimal blood glucose control. With patients treated in primary care by nurses, nurse communication plays a pivotal role in supporting patient health. The twofold aim of the present review is to categorize common barriers to nurse-patient communication and to review potentially effective communication methods. Important communication barriers are lack of skills and self-efficacy, possibly because nurses work in a context where they have to perform biomedical examinations and then perform patient-centered counseling from a biopsychosocial approach. Training in patient-centered counseling does not seem helpful in overcoming this paradox. Rather, patient-centeredness should be regarded as a basic condition for counseling, whereby nurses and patients seek to cooperate and share responsibility based on trust. Nurses may be more successful when incorporating behavior change counseling based on psychological principles of self-regulation, for example, goal setting, incremental performance accomplishments, and action planning. © The Author(s) 2014.

Effect of repetitive feedback on residents' communication skills improvement.

Directory of Open Access Journals (Sweden)

Ali Labaf

2014-07-01

Full Text Available To evaluate the effect of frequent feedback on residents' communication skills as measured by a standardized checklist. Five medical students were recruited in order to assess twelve emergency medicine residents' communication skills during a one-year period. Students employed a modified checklist based on Calgary-Cambridge observation guide. The checklist was designed by faculty members of Tehran University of Medical Science, used for assessment of students' communication skills. 24 items from 71 items of observational guide were selected, considering study setting and objects. Every two months an expert faculty, based on descriptive results of observation, gave structured feedback to each resident during a 15-minute private session. Total mean score for baseline observation standing at 20.58 was increased significantly to 28.75 after feedbacks. Results markedly improved on "gathering information" (T1=5.5, T6=8.33, P=0.001, "building relationship" (T1=1.5, T6=4.25, P<0.001 and "closing the session" (T1=0.75, T6=2.5, P=0.001 and it mildly dropped on "understanding patients view" (T1=3, T6=2.33, P=0.007 and "providing structure" (T1=4.17, T6=4.00, P=0.034. Changes in result of "initiating the session" and "explanation and planning" dimensions are not statically significant (P=0.159, P=0.415 respectively. Frequent feedback provided by faculty member can improve residents' communication skills. Feedback can affect communication skills educational programs, and it can be more effective if it is combined with other educational methods.

Effect of repetitive feedback on residents' communication skills improvement.

Science.gov (United States)

Labaf, Ali; Jamali, Kazem; Jalili, Mohammad; Baradaran, Hamid R; Eizadi, Parisa

2014-01-01

To evaluate the effect of frequent feedback on residents' communication skills as measured by a standardized checklist. Five medical students were recruited in order to assess twelve emergency medicine residents' communication skills during a one-year period. Students employed a modified checklist based on Calgary-Cambridge observation guide. The checklist was designed by faculty members of Tehran University of Medical Science, used for assessment of students' communication skills. 24 items from 71 items of observational guide were selected, considering study setting and objects. Every two months an expert faculty, based on descriptive results of observation, gave structured feedback to each resident during a 15-minute private session. Total mean score for baseline observation standing at 20.58 was increased significantly to 28.75 after feedbacks. Results markedly improved on "gathering information" (T1=5.5, T6=8.33, P=0.001), "building relationship" (T1=1.5, T6=4.25, P<0.001) and "closing the session" (T1=0.75, T6=2.5, P=0.001) and it mildly dropped on "understanding patients view" (T1=3, T6=2.33, P=0.007) and "providing structure" (T1=4.17, T6=4.00, P=0.034). Changes in result of "initiating the session" and "explanation and planning" dimensions are not statically significant (P=0.159, P=0.415 respectively). Frequent feedback provided by faculty member can improve residents' communication skills. Feedback can affect communication skills educational programs, and it can be more effective if it is combined with other educational methods.

Effectiveness of communication strategies for deaf or hard of hearing workers in group settings.

Science.gov (United States)

Haynes, Scott

2014-01-01

In group settings, background noise and an obstructed view of the speaker are just a few of the issues that can make workplace communication difficult for an individual who is deaf or hard of hearing. Accommodation strategies such as amplification of the speaker's voice or the use of text-based alternatives exist to address these issues. However, recent studies have shown that there are still unmet needs related to workplace communication in group settings for individuals who are deaf or hard of hearing. Identify the most common strategies used by individuals who are deaf or hard of hearing to improve communication in group settings and gauge the perceived effectiveness of those strategies. An online survey was conducted with individuals who self-identified as deaf or hard of hearing. The survey presented specific communication strategies based on three functional approaches (aural/oral, text, visual). The strategies applied to both receptive and expressive communication in five different meeting types ranging in size and purpose. 161 adults (age 22-90 yrs.) with limited hearing ability completed the survey. Text-based strategies were typically the least frequently used strategies in group settings, yet they ranked high in perceived effectiveness for receptive and expressive communication. Those who used an interpreter demonstrated a strong preference for having a qualified interpreter present in the meeting rather than an interpreter acting remotely. For expressive communication, participants in general preferred to use their own voice or signing abilities and ranked those strategies as highly effective. A more accessible workplace for individuals who are deaf or hard of hearing would incorporate more ubiquitous text-based strategy options. Also, qualified interpreters, when used, should be present in the meeting for maximum effectiveness.

COMMUNICATIONAL APPROACH IN THE ORGANIZATIONAL CHANGE

Directory of Open Access Journals (Sweden)

Vasile Dragos Constantin

2009-05-01

Full Text Available The need for information and communication increases when organizations experience organizational changes. The paper examines the need of communication in terms of the professor Tichy`s theory of the technical, political and cultural systems of organizati

Project SHINE: effects of parent-adolescent communication on sedentary behavior in African American adolescents.

Science.gov (United States)

St George, Sara M; Wilson, Dawn K; Schneider, Elizabeth M; Alia, Kassandra A

2013-10-01

This study examined parenting variables (communication, monitoring) as moderators of a family-based intervention for reducing sedentary behavior (SB) in African American adolescents. As a secondary aim, a similar model was tested using adolescent weight status as the outcome. African American adolescents (n = 73; 12.45 ± 1.45 years; 60% girls; 63% overweight/obese) and caregivers were randomized to a 6-week interactive, parent-based intervention or general health condition. Parent-adolescent communication and monitoring of health behaviors were self-reported by parents. Adolescent SB was self-reported by youth. There was a significant intervention by communication interaction, such that intervention families with more positive communication showed lower adolescent SB than those with less positive communication or those in the comparison condition. No effects were found for monitoring on SB or for the model with weight status as the outcome. Parent-adolescent communication may be an effective component to integrate into health promotion programs for African American adolescents.

Visual communication of engineering and scientific data in the courtroom

Science.gov (United States)

Jackson, Gerald W.; Henry, Andrew C.

1993-01-01

Presenting engineering and scientific information in the courtroom is challenging. Quite often the data is voluminous and, therefore, difficult to digest by engineering experts, let alone a lay judge, lawyer, or jury. This paper discusses computer visualization techniques designed to provide the court methods of communicating data in visual formats thus allowing a more accurate understanding of complicated concepts and results. Examples are presented that include accident reconstructions, technical concept illustration, and engineering data visualization. Also presented is the design of an electronic courtroom which facilitates the display and communication of information to the courtroom.

Electronic prescribing in pediatrics: toward safer and more effective medication management.

Science.gov (United States)

Johnson, Kevin B; Lehmann, Christoph U

2013-04-01

This technical report discusses recent advances in electronic prescribing (e-prescribing) systems, including the evidence base supporting their limitations and potential benefits. Specifically, this report acknowledges that there are limited but positive pediatric data supporting the role of e-prescribing in mitigating medication errors, improving communication with dispensing pharmacists, and improving medication adherence. On the basis of these data and on the basis of federal statutes that provide incentives for the use of e-prescribing systems, the American Academy of Pediatrics recommends the adoption of e-prescribing systems with pediatric functionality. This report supports the accompanying policy statement from the American Academy of Pediatrics recommending the adoption of e-prescribing by pediatric health care providers.

The Digital technical documentation handbook

CERN Document Server

Schultz, Susan I; Kavanagh, Frank X; Morse, Marjorie J

1993-01-01

The Digital Technical Documentation Handbook describes the process of developing and producing technical user information at Digital Equipment Corporation. * Discusses techniques for making user information _more effective * Covers the draft and reviewprocess, the production and distribution of printed and electronic media, archiving, indexing, testing for usability, and many other topics * Provides quality assurance checklists, contains a glossary and a bibliography of resources for technicalcommunicators

Making doctor‐patient communication more effective from a patient’s perspective : A European mixed‐method study in general medicine settings

NARCIS (Netherlands)

Mazzi, Maria Angela

2017-01-01

The thesis investigated what in the eye of European citizens and primary care patients matters in doctor-patient communication. To include the public’s perspective in evaluating the communication quality of doctors is fundamental as patients often report quality problems in the area of communication

Ethical Implications of Seismic Risk Communication in Istanbul - Insights from a Transdisciplinary, Film-based Science Communication Workshop

Science.gov (United States)

Ickert, Johanna; Stewart, Iain S.

2016-04-01

For more than a decade, social science studies indicate that there is little or no correlation between the provision of scientific information about geohazards and risks and the adaptive changes in individual or community behaviour that would reduce risk. Bridging that gap to effectively convey hazard science 'the last mile' to those communities at risk raises a number of ethical issues about the role and responsibilities of geoscientists as communicators. Those issues emerge from a methodological shift away from the dominant interpretation of seismic risk communication as a transfer of scientific facts to "the public", towards more inclusive transdisciplinary communication strategies that incorporate peer-role models, adopt social network-based strategies and directly engage with communities in motivating preparedness actions. With this methodological shift comes ethical dilemmas. What are the target-groups that should be prioritised? What are the professional expectations and levels of personal engagement required of geo-communicators? How able and willing are geoscientists to include other forms of knowledge (e.g. from local communities or other disciplines)? What media formats can reconcile argumentative, informational "matters of fact" with sociocultural and psychological "matters of concern"? How should scientists react to political controversies related to risk mitigation and its communication? In the context of these ethical concerns, many geoscientist struggle to switch from conventional communication modes in which they are the technical 'experts' to more community-centered, participatory modes of public engagement. We examine this research question through a case study on seismic risk communication challenges in Istanbul, a megacity with one of the highest seismic vulnerabilities in the world. Currently, there are few formal mechanisms to facilitate interchange between academic geoscientists and the general public in Istanbul. In order to reduce the city

A study on the effects of marketing communication using integrated marketing communication

Directory of Open Access Journals (Sweden)

Solmaz Sellahvarzi

2014-07-01

Full Text Available Integrated Marketing Communication (IMC is one of the needed concepts in competitive edge. IMC is defined as a cross functional process for creating and nourishing profitable relationships with customers and other stakeholders by strategically controlling or impacting all messages sent to these groups. It ensures that all forms of communications and messages are carefully linked together. This study investigates the effectiveness of marketing communication in an Iranian automaker named Khodro using IMC system. The study tries to audit the rate of marketing relationship integrity and its outcome on organization performance. The study designs a questionnaire and distributes it among 384 randomly selected people who use this firm’s services and Cronbach alpha has been calculated as 0.974. Hypotheses of this survey are exanimated by Pearson correlation test as well as pairwise t-student tests. The results show the effects of integrated marketing Communication on organization performance. In addition, there is a significant positive correlation relationship between integrated marketing communication with mission marketing, Cross functional Strategic Planning and Interactivity. Finally, there is a significant positive correlation relationship between dimensions of IMC.

Communication resources of managers and business professionals.

Science.gov (United States)

Pedrotti, Clarissa Araujo; Behlau, Mara

2017-05-22

To analyze the communication resources reported by managers in the business environment and compare the resources used to those reported by business professionals. 82 professionals volunteered to participate in the research, divided into 50 managers (MP) and 32 business professionals (BP) from industry section in Caxias do Sul and the surrounding region (Brazil). A questionnaire with 4 topics was used: personal data, self-assessment of communicative behavior, self-assessment of communicative resources, and selection of positive and negative resources influencing communication. Regarding communicative behavior, both groups reported normal voice but with significant differences regarding the use of softness in communication, 25% of MP and only 4% of BP. Both groups selected the following main positive resources: knowledge of subject, use of proper vocabulary, and objectivity. The negative resources were, similarly, the lack of subject domain, criticism or prejudgment, and improper vocabulary. Finally, analyzing the degree of influence of each communicative resource, the MP highlighted tone of voice as an important positive resource, while the BP pointed the subject domain. Still, the monotonous voice for MP and nervousness for BP were indicated as the main negative influences. Managers value more communicative resources connected to communicative attitude, such as tone of voice and expression, while business professionals worry about demonstrating security and technical understanding of the subject.

The effects of the integration of external and internal communication features in digital magazines on consumers' magazine attitude

NARCIS (Netherlands)