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Sample records for model business services

  1. Service business model framework and the service innovation scope

    NARCIS (Netherlands)

    van der Aa, W.; van der Rhee, B.; Victorino, L.

    2011-01-01

    In this paper we present a framework for service business models. We build on three streams of research. The first stream is the service management and marketing literature that focuses on the specific challenges of managing a service business. The second stream consists of research on e-business

  2. Service business model framework and the service innovation scope

    NARCIS (Netherlands)

    van der Aa, W.; van der Rhee, B.; Victorino, L.

    2011-01-01

    In this paper we present a framework for service business models. We build on three streams of research. The first stream is the service management and marketing literature that focuses on the specific challenges of managing a service business. The second stream consists of research on e-business mo

  3. Using Service Scenarios to Model Business Services

    DEFF Research Database (Denmark)

    Bækgaard, Lars

    The purpose of the paper is to present and evaluate the notion of service scenarios. A service is work done by a service executor in interaction with a service consumer. A service scenario is a model of a service system and the roles that are played by the actors participating and interacting dur...... of a case study in a public library. The case study indicates that service systems should be understood as socio-technical systems in which service executors and service consumers co-create value in mutual interaction with each other and with a set of shared resources....

  4. Future mobile internet services : business model scenarios

    OpenAIRE

    2004-01-01

    In this report we explore future business models for mobile internet services. Based on four different scenarios, we sketch out how future conditions in the mobile industry may influence value propositions, value networks, and financial aspects of mobile services. The four scenarios vary along two dimensions - technological development and social identity, and different combinations of these two dimensions provide us with four scenarios where quite different business models can be expected. M...

  5. Product with service, technology with business model

    DEFF Research Database (Denmark)

    Sakao, Tomohiko; McAloone, Tim C.

    2011-01-01

    Looking back over the last decade, the importance of an expanded understanding of engineering design has been shared within the engineering design community. Presented concepts and methods to support such expansion include Functional Product Development, Service Engineering, and Product/Service-S...... promising concept beyond PSS design; via an integrated development of technology and business model. This can be of particular interest for further research, especially due to its high freedom for designers....

  6. Web Services-Enhanced Agile Modeling and Integrating Business Processes

    CERN Document Server

    Belouadha, Fatima-Zahra; Roudiès, Ounsa

    2012-01-01

    In a global business context with continuous changes, the enterprises have to enhance their operational efficiency, to react more quickly, to ensure the flexibility of their business processes, and to build new collaboration pathways with external partners. To achieve this goal, they must use e-business methods, mechanisms and techniques while capitalizing on the potential of new information and communication technologies. In this context, we propose a standards, model and Web services-based approach for modeling and integrating agile enterprise business processes. The purpose is to benefit from Web services characteristics to enhance the processes design and realize their dynamic integration. The choice of focusing on Web services is essentially justified by their broad adoption by enterprises as well as their capability to warranty interoperability between both intra and inter-enterprises systems. Thereby, we propose in this chapter a metamodel for describing business processes, and discuss their dynamic in...

  7. Business models for material efficiency services. Conceptualization and application

    Energy Technology Data Exchange (ETDEWEB)

    Halme, Minna; Anttonen, Markku; Kuisma, Mika; Kontoniemi, Nea [Helsinki School of Economics, Department of Marketing and Management, P.O. Box 1210, 00101 Helsinki (Finland); Heino, Erja [University of Helsinki, Department of Biological and Environmental Sciences (Finland)

    2007-06-15

    Despite the abundant research on material flows and the growing recognition of the need to dematerialize the economy, business enterprises are still not making the best possible use of the many opportunities for material efficiency improvements. This article proposes one possible solution: material efficiency services provided by outside suppliers. It also introduces a conceptual framework for the analysis of different business models for eco-efficient services and applies the framework to material efficiency services. Four business models are outlined and their feasibility is studied from an empirical vantage point. In contrast to much of the previous research, special emphasis is laid on the financial aspects. It appears that the most promising business models are 'material efficiency as additional service' and 'material flow management service'. Depending on the business model, prominent material efficiency service providers differ from large companies that offer multiple products and/or services to smaller, specialized providers. Potential clients (users) typically lack the resources (expertise, management's time or initial funds) to conduct material efficiency improvements themselves. Customers are more likely to use material efficiency services that relate to support materials or side-streams rather than those that are at the core of production. Potential client organizations with a strategy of outsourcing support activities and with experience of outsourcing are more keen to use material efficiency services. (author)

  8. Business Model Evaluation for an Advanced Multimedia Service Portfolio

    Science.gov (United States)

    Pisciella, Paolo; Zoric, Josip; Gaivoronski, Alexei A.

    In this paper we analyze quantitatively a business model for the collaborative provision of an advanced mobile data service portfolio composed of three multimedia services: Video on Demand, Internet Protocol Television and User Generated Content. We provide a description of the provision system considering the relation occurring between tecnical aspects and business aspects for each agent providing the basic multimedia service. Such a techno-business analysis is then projected into a mathematical model dealing with the problem of the definition of incentives between the different agents involved in a collaborative service provision. Through the implementation of this model we aim at shaping the behaviour of each of the contributing agents modifying the level of profitability that the Service Portfolio yields to each of them.

  9. Using Stochastic Model Checking to Provision Complex Business Services

    DEFF Research Database (Denmark)

    Herbert, Luke Thomas; Sharp, Robin

    2012-01-01

    bounds on resources consumed during execution of business processes. Accurate resource provisioning is often central to ensuring the safe execution of a process. We first introduce a formalised core subset of the Business Process Modelling and Notation (BPMN), which we extend with probabilistic and non......We present a framework for modelling and analysis of real-world business workflows. Business processes regularly form the basis for the design of software services, and frequently display complex stochastic behaviour. The accurate evaluation of their qualitative aspects can allow for determining...... of business processes including transient probabilities, timing, occurrence and ordering of events, and best- and worst-case scenarios. The developments presented are illustrated using an example from the health-care industry....

  10. Business Value of Information Technology Service Quality Based on Probabilistic Business-Driven Model

    Directory of Open Access Journals (Sweden)

    Jaka Sembiring

    2015-08-01

    Full Text Available The business value of information technology (IT services is often difficult to assess, especially from the point of view of a non-IT manager. This condition could severely impact organizational IT strategic decisions. Various approaches have been proposed to quantify the business value, but some are trapped in technical complexity while others misguide managers into directly and subjectively judging some technical entities outside their domain of expertise. This paper describes a method on how to properly capture both perspectives based on a  probabilistic business-driven model. The proposed model presents a procedure to calculate the business value of IT services. The model also covers IT security services and their business value as an important aspect of IT services that is not covered in previously published researches. The impact of changes in the quality of IT services on business value will also be discussed. A simulation and a case illustration are provided to show the possible application of the proposed model for a simple business process in an enterprise.

  11. Product with service, technology with business model

    DEFF Research Database (Denmark)

    Sakao, Tomohiko; McAloone, Tim C.

    2011-01-01

    Looking back over the last decade, the importance of an expanded understanding of engineering design has been shared within the engineering design community. Presented concepts and methods to support such expansion include Functional Product Development, Service Engineering, and Product/Service......-Systems (PSS) design. This paper first explains PSS design as a type of an expansion of the engineering design of a physical product. Secondly, it gives a review of PSS research and a projection of future research issues, also ranging out into untraditional fields of research. Finally, it presents a new...

  12. Business Model Design of Architectural Service Firms

    NARCIS (Netherlands)

    Bos-de Vos, M.; Lieftink, B.; Volker, L.; Wamelink, J.W.F.

    2014-01-01

    Due to significant changes in the architecture, engineering and construction industry, architectural firms have to adapt quickly to stay competitive. They need to innovate not only their products and services, but also make more fundamental changes in the way they create and appropriate value, there

  13. Value co-creation and business model innovation in the context of business-to-business services

    DEFF Research Database (Denmark)

    Nardelli, Giulia

    the network of actors to achieve value co-creation. Based on a qualitative investigation, two propositions, which summarize the main findings, are developed. In the first proposition it is outlined how processes of business model innovation within support services require a certain degree of openness...... to manage interactions between internal and external stakeholders of the organization they serve. The second proposition, on the other hand, depicts how business model innovators manage the interplay between strategic and operational activities by allocating responsibilities among internal and external......The service industries are characterized by the involvement of stakeholders in the innovation process. The aim of this study is to understand how, in the context of business-to-business services, the interplay between operational and strategic activities of an organization can be managed across...

  14. Value co-creation and business model innovation in the context of business-to-business services

    DEFF Research Database (Denmark)

    Nardelli, Giulia

    the network of actors to achieve value co-creation. Based on a qualitative investigation, two propositions, which summarize the main findings, are developed. In the first proposition it is outlined how processes of business model innovation within support services require a certain degree of openness......The service industries are characterized by the involvement of stakeholders in the innovation process. The aim of this study is to understand how, in the context of business-to-business services, the interplay between operational and strategic activities of an organization can be managed across...... to manage interactions between internal and external stakeholders of the organization they serve. The second proposition, on the other hand, depicts how business model innovators manage the interplay between strategic and operational activities by allocating responsibilities among internal and external...

  15. An Analysis of Business Models in Public Service Platforms

    DEFF Research Database (Denmark)

    Ranerup, Agneta; Zinner Henriksen, Helle; Hedman, Jonas

    2016-01-01

    Public Service Platforms (PSPs) are a new type of technology platform. They are based in the philosophy of New Public Management (NPM) and support public services for citizens in quasi-markets. This article increases our understanding of the business models behind these PSPs in terms of their Value...... Propositions, structures, networks, and financing. We interviewed representatives from 14 PSP providers in four public sectors in Sweden: education, healthcare, elder care, and public pensions. We identified a “Traditional view” with its focus on public agencies and neutral information and an “Emerging view......” that includes dialogues, user evaluations, long-term perspectives on choice, promotion of the ideal of choice, and self-promotion by public agencies. The article contributes to research with its empirical example of the digitalization of NPM and the underlying business logic of PSPs....

  16. Business Models for Future Networked 3D Services

    OpenAIRE

    Bøhler, Marianne

    2011-01-01

    3-Dimensional (3D) technology has seen an increasingly widespread use over the last years, although the concept of 3D has been around for many years. Large studio movies being released in 3D and the development of 3DTVs and 3D games are the major reasons for its increasing popularity. The purpose of this thesis is to specify future collaboration space services based on the use of autostereoscopic 3D technology and propose possible business models. The collaboration spaces are geographically s...

  17. Approaches Regarding Business Logic Modeling in Service Oriented Architecture

    Directory of Open Access Journals (Sweden)

    Alexandra Maria Ioana FLOREA

    2011-01-01

    Full Text Available As part of the Service Oriented Computing (SOC, Service Oriented Architecture (SOA is a technology that has been developing for almost a decade and during this time there have been published many studies, papers and surveys that are referring to the advantages of projects using it. In this article we discuss some ways of using SOA in the business environment, as a result of the need to reengineer the internal business processes with the scope of moving forward towards providing and using standardized services and achieving enterprise interoperability.

  18. A business model for IPTV service: A dynamic framework

    NARCIS (Netherlands)

    Bouwman, H.; Zhengjia, M.; Duin, P. van der; Limonard, S.

    2008-01-01

    Purpose - The purpose of this paper is to investigate a possible business model for telecom operators for entering the IPTV (digital television) market. Design/methodology/approach - The approach takes the form of a case study, literature search and interviews. Findings - The IPTV business model alw

  19. Performance Estimation of Networked Business Models: Case Study on a Finnish eHealth Service Project

    Directory of Open Access Journals (Sweden)

    Marikka Heikkilä

    2014-08-01

    Full Text Available Purpose: The objective of this paper is to propose and demonstrate a framework for estimating performance in a networked business model. Design/methodology/approach: Our approach is design science, utilising action research in studying a case of four independent firms in Health & Wellbeing sector aiming to jointly provide a new service for business and private customers. The duration of the research study is 3 years. Findings: We propose that a balanced set of performance indicators can be defined by paying attention to all main components of the business model, enriched with of network collaboration. The results highlight the importance of measuring all main components of the business model and also the business network partners’ view on trust, contracts and fairness. Research implications: This article contributes to the business model literature by combining business modelling with performance evaluation. The article points out that it is essential to create metrics that can be applied to evaluate and improve the business model blueprints, but it is also important to measure business collaboration aspects. Practical implications: Companies have already adopted Business model canvas or similar business model tools to innovate new business models. We suggest that companies continue their business model innovation work by agreeing on a set of performance metrics, building on the business model components model enriched with measures of network collaboration. Originality/value: This article contributes to the business model literature and praxis by combining business modelling with performance evaluation.

  20. Service Oriented Architecture for Business Dynamics: An Agent Based Business Modeling Approach

    Directory of Open Access Journals (Sweden)

    O. P. Rishi

    2009-01-01

    Full Text Available In today's rapidly changing environment the industries areinterested in executing business functions that has scope inmultiple applications. Business dynamics and technologicalinnovations have felt organizations to comply with adisparate mix of operating systems, applications anddatabases. This makes it difficult, time-consuming and costlyfor IT departments to deliver new applications that integrateheterogeneous technologies. It demands high interoperabilityand more flexible and adaptive business processmanagement. The inclination is to have systems assembled,from a loosely coupled collection of Web services, which areuniversal and integrated. This technical area appears tohave scope where the Agent Technology can be exploitedwith significant advantages. With Service OrientedArchitecture a decomposable architecture, and associatedset of development and IT management disciplines,composed of loosely coupled services communicating viapre-established protocols, these services can be assembledad-hoc to form customized applications that address a widevariety of business requirements.In the present paper, we propose a conceptual frameworkfor agent-based Service Oriented Architecture (SOA. Inwhich we try to integrate Service Oriented Architecture withthe agent technology & other tactical technologies like webservices, business workflow services, Business meta-rules,search optimization of services and semantic Webtechnology for business service mappings.

  1. Business model engineering: creating non-linear growth effects for service innovations

    NARCIS (Netherlands)

    Kijl, Björn; Ehrenhard, Michel Léon; Wijnhoven, Alphonsus B.J.M.; Nieuwenhuis, Lambertus Johannes Maria; Boersma, D.

    2012-01-01

    Every service innovation needs a viable business model in order to create and capture value. Strikingly, most of the current literature is focused on business model design only, whereas almost no attention is given to business model validation and implementation – let alone experimentation with

  2. Business model engineering: creating non-linear growth effects for service innovations

    NARCIS (Netherlands)

    Kijl, B.; Ehrenhard, M.L.; Wijnhoven, A.B.J.M.; Nieuwenhuis, L.J.M.; Boersma, D.

    2012-01-01

    Every service innovation needs a viable business model in order to create and capture value. Strikingly, most of the current literature is focused on business model design only, whereas almost no attention is given to business model validation and implementation – let alone experimentation with comp

  3. Modelling and Verification of Web Services Business Activity Protocol

    DEFF Research Database (Denmark)

    Ravn, Anders Peter; Srba, Jiri; Vighio, Saleem

    2011-01-01

    WS-Business Activity specification defines two coordination protocols in order to ensure a consistent agreement on the outcome of long-running distributed applications. We use the model checker Uppaal to analyse the Business Agreement with Coordination Completion protocol type. Our analyses show...

  4. Relationship between Business Strategy and Business Model Studied in a Sample of Service Companies

    Directory of Open Access Journals (Sweden)

    Slávik Štefan

    2016-12-01

    Full Text Available A business model and a business strategy are the basic conditions of a company existence. A business model describes and explains how a company works and makes money. A business strategy describes and explains how, where and for what purpose and goal a business model will be used. The research seeks to ascertain whether there is any measurable relationship between a strategy and a model. An identification of this relationship will deepen knowledge of strategic management of the company and it is a reason for further research on the nature of relationship between a model and a strategy.

  5. Service and Data Driven Multi Business Model Platform in a World of Persuasive Technologies

    DEFF Research Database (Denmark)

    Andersen, Troels Christian; Bjerrum, Torben Cæsar Bisgaard

    2016-01-01

    companies in establishing a service organization that delivers, creates and captures value through service and data driven business models by utilizing their network, resources and customers and/or users. Furthermore, based on literature and collaboration with the case company, the suggestion of a new...... framework provides the necessary construction of how the manufac- turing companies can evolve their current business to provide multi service and data driven business models, using the same resources, networks and customers.......This article provides a new contribution to the concept of business models with the focus on the emerging gap between the usage of data, service and business models by suggesting a framework that function as a service and data driven business model platform. The purpose is to support manufacturing...

  6. Exploring business model innovation in professional service firms: Insights from architecture

    NARCIS (Netherlands)

    Lieftink, B.; Bos-de Vos, M.; Lauche, K.; Smits, A.

    2014-01-01

    Business model innovation may be a significant source of competitive advantage and firm performance. New ways of doing business have become increasingly important in the professional service sector. This research specifically focuses on business model innovation by architecture firms, which are

  7. Exploring business model innovation in professional service firms: Insights from architecture

    NARCIS (Netherlands)

    Lieftink, B.; Bos-de Vos, M.; Lauche, K.; Smits, A.

    2014-01-01

    Business model innovation may be a significant source of competitive advantage and firm performance. New ways of doing business have become increasingly important in the professional service sector. This research specifically focuses on business model innovation by architecture firms, which are suff

  8. A Collaborative System Software Solution for Modeling Business Flows Based on Automated Semantic Web Service Composition

    Directory of Open Access Journals (Sweden)

    Ion SMEUREANU

    2009-01-01

    Full Text Available Nowadays, business interoperability is one of the key factors for assuring competitive advantage for the participant business partners. In order to implement business cooperation, scalable, distributed and portable collaborative systems have to be implemented. This article presents some of the mostly used technologies in this field. Furthermore, it presents a software application architecture based on Business Process Modeling Notation standard and automated semantic web service coupling for modeling business flow in a collaborative manner. The main business processes will be represented in a single, hierarchic flow diagram. Each element of the diagram will represent calls to semantic web services. The business logic (the business rules and constraints will be structured with the help of OWL (Ontology Web Language. Moreover, OWL will also be used to create the semantic web service specifications.

  9. A Model-driven and Service-oriented framework for the business process improvement

    Directory of Open Access Journals (Sweden)

    Andrea Delgado

    2010-07-01

    Full Text Available Business Process Management (BPM importance and benefits for organizations to focus on their business processes is nowadays broadly recognized, as business and technology areas are embracing and adopting the paradigm. The Service Oriented Computing (SOC paradigm bases software development on services to realize business processes. The implementation of business processes as services helps in reducing the gap between these two areas, easing the communication and understanding of business needs. The Model Driven Development (MDD paradigm bases software development in models, metamodels and languages that allow transformation between them. The automatic generation of service models from business process models is a key issue to support the separation of its definition from its technical implementation. In this article, we present MINERVA framework which applies Model Driven Development (MDD and Service Oriented Computing (SOC paradigms to business processes for the continuous business process improvement in organizations, giving support to the stages defined in the business process lifecycle from modeling to evaluation of its execution.

  10. Knowledge service decision making in business incubators based on the supernetwork model

    Science.gov (United States)

    Zhao, Liming; Zhang, Haihong; Wu, Wenqing

    2017-08-01

    As valuable resources for incubating firms, knowledge resources have received gradually increasing attention from all types of business incubators, and business incubators use a variety of knowledge services to stimulate rapid growth in incubating firms. Based on previous research, we generalize the knowledge transfer and knowledge networking services of two main forms of knowledge services and further divide knowledge transfer services into knowledge depth services and knowledge breadth services. Then, we construct the business incubators' knowledge supernetwork model, describe the evolution mechanism among heterogeneous agents and utilize a simulation to explore the performance variance of different business incubators' knowledge services. The simulation results show that knowledge stock increases faster when business incubators are able to provide knowledge services to more incubating firms and that the degree of discrepancy in the knowledge stock increases during the process of knowledge growth. Further, knowledge transfer services lead to greater differences in the knowledge structure, while knowledge networking services lead to smaller differences. Regarding the two types of knowledge transfer services, knowledge depth services are more conducive to knowledge growth than knowledge breadth services, but knowledge depth services lead to greater gaps in knowledge stocks and greater differences in knowledge structures. Overall, it is optimal for business incubators to select a single knowledge service or portfolio strategy based on the amount of time and energy expended on the two types of knowledge services.

  11. Deployment of e-health services - a business model engineering strategy.

    Science.gov (United States)

    Kijl, Björn; Nieuwenhuis, Lambert J M; Huis in 't Veld, Rianne M H A; Hermens, Hermie J; Vollenbroek-Hutten, Miriam M R

    2010-01-01

    We designed a business model for deploying a myofeedback-based teletreatment service. An iterative and combined qualitative and quantitative action design approach was used for developing the business model and the related value network. Insights from surveys, desk research, expert interviews, workshops and quantitative modelling were combined to produce the first business model and then to refine it in three design cycles. The business model engineering strategy provided important insights which led to an improved, more viable and feasible business model and related value network design. Based on this experience, we conclude that the process of early stage business model engineering reduces risk and produces substantial savings in costs and resources related to service deployment.

  12. A QFD-Based Evaluation Method for Business Models of Product Service Systems

    OpenAIRE

    2016-01-01

    Organizations have been approaching Product Service Systems (PSS) in unoptimized business model fashions. This is partially because there is ineffective evaluation of PSS business models. Therefore, a more sufficient evaluation method might advance the evaluation of PSS business models and assist organizations that are considering a servitisation strategy. In this paper, we develop a value oriented method by using the Quality Function Deployment (QFD) technique to employ correlations derived ...

  13. NOTATION TOOLS OF BUSINESS MODELING OF THE SERVICES ON REAL ESTATE MARKET

    Directory of Open Access Journals (Sweden)

    Mishlanova Marina Yur’evna

    2016-04-01

    Full Text Available The article is devoted to the development of the main provisions of realtor business modeling. In the paper the development of notational complex is presented, which is involved in the design of the conceptual model, the formation of a reference model of real estate business and basic rules for the implementation of the model. In the construction of the proposed model important notational aspects are highlighted. Functional orientation of real estate business for rendering services reflects a functional approach to business modeling. In order to ensure the assessment of the offered services it is proposed to implement a nested model of the object. A reasonable functional approach using object-based elements allows optimizing the processes of business modeling and assessment of the results. The article discusses functional modeling of business, focusing on the results. Synchronizing the functional model with the models of business processes and sub-models of objects, in particular, the model of business result, contributes to the improvement of the notations tools. The article presents the adaptation of the template of the business model to the conditions of the realtor activity. The proposed reference model specifies the logical scheme of decomposition activity, which detaches economic, social and other values. The decomposition of services into functional groups with account for individual values and functional modules is presented: buying and selling real estate; mortgages and loans; rent of residential and commercial property; an independent evaluation of real estate; consultations concerning the issues of real estate transactions. In the focus of the results of business processes and performance standards of realtor organizations transitional notation to the evaluation system efficiency of business performance is developed. The simplest method of feedback for assessing customer satisfaction and, consequently, system efficiency is offered

  14. New Link in Bioinformatics Services Value Chain: Position, Organization and Business Model

    Directory of Open Access Journals (Sweden)

    Mladen Čudanov

    2012-11-01

    Full Text Available This paper presents development in the bioinformatics services industry value chain, based on cloud computing paradigm. As genome sequencing costs per Megabase exponentially drop, industry needs to adopt. Paper has two parts: theoretical analysis and practical example of Seven Bridges Genomics Company. We are focused on explaining organizational, business and financial aspects of new business model in bioinformatics services, rather than technical side of the problem. In the light of that we present twofold business model fit for core bioinformatics research and Information and Communication Technologie (ICT support in the new environment, with higher level of capital utilization and better resistance to business risks.

  15. Bundling into the future - Structural conditions for business model design in new ICT services

    DEFF Research Database (Denmark)

    Henten, Anders; Godø, Helge

    of services in terms of structural conditions market-wise and in regulatory terms. As the two service categories are relatively new on the market, dominating business model designs have not yet settled and the strategic choices of companies are still open. Being on the market, the discussion on the business......Based on a case study of multi-play and mobile voice over IP (MVoIP) in primarily Denmark and Norway, the paper presents an analysis of the structural conditions for the design of business models regarding new information and communication services. Multi-play and MVoIP represent different kinds...... model design, however, transcends the purely speculative stage....

  16. Deployment of e-health services - a business model engineering strategy

    NARCIS (Netherlands)

    Kijl, Björn; Nieuwenhuis, Lambertus Johannes Maria; Huis in 't Veld, M.H.A.; Vollenbroek-Hutten, Miriam Marie Rosé; Hermens, Hermanus J.

    2010-01-01

    We designed a business model for deploying a myofeedback-based teletreatment service. An iterative and combined qualitative and quantitative action design approach was used for developing the business model and the related value network. Insights from surveys, desk research, expert interviews,

  17. Deployment of e-health services – a business model engineering strategy

    NARCIS (Netherlands)

    Kijl, Björn; Nieuwenhuis, Lambert J.M.; Huis in 't Veld, Rianne M.H.A.; Hermens, Hermie J.; Vollenbroek-Hutten, Miriam M.R.

    2010-01-01

    We designed a business model for deploying a myofeedback-based teletreatment service. An iterative and combined qualitative and quantitative action design approach was used for developing the business model and the related value network. Insights from surveys, desk research, expert interviews, works

  18. Only the Brave: Product Innovation, Service Business Model Innovation, and Their Impact on Performance

    OpenAIRE

    Visnjic, Ivanka; Wiengarten, Frank; Neely, Andy

    2014-01-01

    This is the author accepted manuscript. The final version is available from Wiley via http://dx.doi.org/10.1111/jpim.12254 Recent empirical findings concerning the performance effects of service business model innovation (servitization) and its interplay with product innovation are mixed. Using the lenses of the demand-based view on value creation and complementarity, the performance impact of two key service business models is examined: the product-oriented model and the customer-oriented...

  19. Outsourcing the Business Services

    Directory of Open Access Journals (Sweden)

    Ioan I. ANDONE

    2010-01-01

    Full Text Available The nowadays international market of outsourcing services is relatively mature and with age comes wisdom ... Thus, on a grown market, choosing to outsource services can not only be justified by the strive to reduce costs but it aims to meeting more advanced objectives as accurate alignment with business strategies of the enterprise. As a result, outsourcing has reached new forms of expression that can help the enterprises to gain competitive advantage. In the context of a grown market, a new concept appears, namely the multisourcing which it refers to the outsourcing model of the future [1] that businesses must prepare to accept and use. This concept or model of the future refers to working with several suppliers, which are competitors in a spirit of trust and teamwork, in a collaborative process to maximize the benefits associated with outsourcing process.

  20. 47 CFR 76.1905 - Petitions to modify encoding rules for new services within defined business models.

    Science.gov (United States)

    2010-10-01

    ... services within defined business models. 76.1905 Section 76.1905 Telecommunication FEDERAL COMMUNICATIONS... Rules § 76.1905 Petitions to modify encoding rules for new services within defined business models. (a) The encoding rules for defined business models in § 76.1904 reflect the conventional methods for...

  1. A QFD-Based Evaluation Method for Business Models of Product Service Systems

    Directory of Open Access Journals (Sweden)

    Tianyang Li

    2016-01-01

    Full Text Available Organizations have been approaching Product Service Systems (PSS in unoptimized business model fashions. This is partially because there is ineffective evaluation of PSS business models. Therefore, a more sufficient evaluation method might advance the evaluation of PSS business models and assist organizations that are considering a servitisation strategy. In this paper, we develop a value oriented method by using the Quality Function Deployment (QFD technique to employ correlations derived from the design information of PSS business models to evaluate these PSS business models. We describe the method applying steps and its practical application in a real life case study. This method improves the formulation of an evaluation step within a design process of PSS business models based on correlations of different dimensions of the PSS value and PSS business models; it allows a balance between the customer value and organization value that are delivered by PSS business models to be made quantitatively. Finally, it fosters the effective utilization of the design information accumulated in the earlier part of the design process to quantitatively evaluate whether a PSS business model is optimized for providing appropriate values for customers and organizations.

  2. Business models for full service energy renovation of single-family houses in Nordic countries

    DEFF Research Database (Denmark)

    Mahapatra, Krushna; Gustavsson, Leif; Haavik, Trond

    2013-01-01

    markets are dominated by handicraft-based individual solutions. In this paper we have analyzed the opportunities for implementation of one-stop-shop business models where an overall contractor offers full-service renovation packages including consulting, independent energy audit, renovation work, follow-up...... (independent quality control and commissioning) and financing. A comparative assessment of emerging business models in the Nordic countries shows that different types of actors can provide such a service. Financing is included in some models. There are differences in how customers are contacted, while...... the similarities are on how the service is provided. Even though there is strong business potential for one-stop-shop energy renovation concept, still it has been somewhat difficult to start or run such a business. Various options to overcome the hindrances to promote energy efficient renovation of detached houses...

  3. Literature review of the passenger airline business models: Full service carrier, low-cost carrier and charter airlines

    NARCIS (Netherlands)

    Carmona Benitez, R.B.; Lodewijks, G.

    2008-01-01

    The deregulation and liberalization of the air transportation industry have developed three main passenger business models: full service carriers, low-cost carriers, and charter airlines. Deregulation removed regulated fares and routes increasing competition and yields. Airlines business models main

  4. Literature review of the passenger airline business models: Full service carrier, low-cost carrier and charter airlines

    NARCIS (Netherlands)

    Carmona Benitez, R.B.; Lodewijks, G.

    2008-01-01

    The deregulation and liberalization of the air transportation industry have developed three main passenger business models: full service carriers, low-cost carriers, and charter airlines. Deregulation removed regulated fares and routes increasing competition and yields. Airlines business models main

  5. Towards a service-oriented MDA-based approach to the alignment of business processes with IT systems: From the business model to a web service composition model

    NARCIS (Netherlands)

    De Castro, Valeria; Marcos, Esperanza; Wieringa, Roelf J.

    2009-01-01

    In recent years, the automation of business processes has become one of the most prominent and promising uses of Web service technology. Consequently several languages have been created for the execution of business processes, making it possible to define new and more complex services or business

  6. Defining a 21st Century Air Force (Services) Business Model

    Science.gov (United States)

    2014-05-10

    recognize purchasing habits and preferences of millennials from a marketing perspective in order to develop a relevant services model. Based on... Millennial shopping habits indicate that youthful and future patrons want more on-line and interactive programs. In a recent world-wide survey...conducted by the company, eMarketer, 40 percent of male millennial respondents indicated they would buy everything online if they could. 11 The

  7. The Design and Engineering of Mobile Data Services: Developing an Ontology Based on Business Model Thinking

    Science.gov (United States)

    Al-Debei, Mutaz M.; Fitzgerald, Guy

    This paper addresses the design and engineering problem related to mobile data services. The aim of the research is to inform and advise mobile service design and engineering by looking at this issue from a rigorous and holistic perspective. To this aim, this paper develops an ontology based on business model thinking. The developed ontology identifies four primary dimensions in designing business models of mobile data services: value proposition, value network, value architecture, and value finance. Within these dimensions, 15 key design concepts are identified along with their interrelationships and rules in the telecommunication service business model domain and unambiguous semantics are produced. The developed ontology is of value to academics and practitioners alike, particularly those interested in strategic-oriented IS/IT and business developments in telecommunications. Employing the developed ontology would systemize mobile service engineering functions and make them more manageable, effective, and creative. The research approach to building the mobile service business model ontology essentially follows the design science paradigm. Within this paradigm, we incorporate a number of different research methods, so the employed methodology might be better characterized as a pluralist approach.

  8. A Consideration on Service Business Model for Saving Energy and Reduction of CO2 Emissions Using Inverters

    Science.gov (United States)

    Kosaka, Michitaka; Yabutani, Takashi

    This paper considers the effectiveness of service business approach for reducing CO2 emission. “HDRIVE” is a service business using inverters to reduce energy consumption of motor drive. The business model of this service is changed for finding new opportunities of CO2 emission reduction by combining various factors such as financial service or long-term service contract. Risk analysis of this business model is very important for giving stable services to users for long term. HDRIVE business model is found to be suitable for this objective. This service can be applied to the industries such as chemical or steel industry effectively, where CO2 emission is very large, and has the possibility of creating new business considering CDM or trading CO2 emission right. The effectiveness of this approach is demonstrated through several examples in real business.

  9. Steering manufacturing firms towards service business model innovation

    NARCIS (Netherlands)

    Kastalli, I.V.; van Looy, Bart; Neely, A.

    2013-01-01

    Increasingly, manufacturing firms are turning to services as a new way of creating and capturing value. Despite its potential benefits, many new product-service providers struggle to deploy service activities effectively, not least because they fail to reflect the presence of service activities in

  10. Steering manufacturing firms towards service business model innovation

    NARCIS (Netherlands)

    Kastalli, I.V.; van Looy, Bart; Neely, A.

    2013-01-01

    Increasingly, manufacturing firms are turning to services as a new way of creating and capturing value. Despite its potential benefits, many new product-service providers struggle to deploy service activities effectively, not least because they fail to reflect the presence of service activities in t

  11. Care Models of eHealth Services: A Case Study on the Design of a Business Model for an Online Precare Service.

    Science.gov (United States)

    van Meeuwen, Dorine Pd; van Walt Meijer, Quirine J; Simonse, Lianne Wl

    2015-03-24

    With a growing population of health care clients in the future, the organization of high-quality and cost-effective service providing becomes an increasing challenge. New online eHealth services are proposed as innovative options for the future. Yet, a major barrier to these services appears to be the lack of new business model designs. Although design efforts generally result in visual models, no such artifacts have been found in the literature on business model design. This paper investigates business model design in eHealth service practices from a design perspective. It adopts a research by design approach and seeks to unravel what characteristics of business models determine an online service and what are important value exchanges between health professionals and clients. The objective of the study was to analyze the construction of care models in-depth, framing the essential elements of a business model, and design a new care model that structures these elements for the particular context of an online pre-care service in practice. This research employs a qualitative method of an in-depth case study in which different perspectives on constructing a care model are investigated. Data are collected by using the visual business modeling toolkit, designed to cocreate and visualize the business model. The cocreated models are transcribed and analyzed per actor perspective, transactions, and value attributes. We revealed eight new actors in the business model for providing the service. Essential actors are: the intermediary network coordinator connecting companies, the service dedicated information technology specialists, and the service dedicated health specialist. In the transactions for every service providing we found a certain type of contract, such as a license contract and service contracts for precare services and software products. In addition to the efficiency, quality, and convenience, important value attributes appeared to be: timelines, privacy and

  12. Performance Estimation of Networked Business Models: Case Study on a Finnish eHealth Service Project

    OpenAIRE

    Marikka Heikkilä; Sam Solaimani; Aki Soudunsaari; Mila Hakanen; Leni Kuivaniemi; Mari Suoranta

    2014-01-01

    Purpose: The objective of this paper is to propose and demonstrate a framework for estimating performance in a networked business model. Design/methodology/approach: Our approach is design science, utilising action research in studying a case of four independent firms in Health & Wellbeing sector aiming to jointly provide a new service for business and private customers. The duration of the research study is 3 years. Findings: We propose that a balanced set of performance indicators...

  13. Synthesizing Service Composition Models on the Basis of Temporal Business Rules

    Institute of Scientific and Technical Information of China (English)

    Jian Yu; Yan-Bo Han; Jun Han; Yan Jin; Paolo Falcarin; Maurizio Morisio

    2008-01-01

    Transformational approaches to generating design and implementation models from requirements can bring effectiveness and quality to software development. In this paper we present a framework and associated techniques to generate the process model of a service composition from a set of temporal business rules. Dedicated techniques including pathfinding, branching structure identification and parallel structure identification are used for semi-automatically synthesizing the process model from the semantics-equivalent Finite State Automata of the rules. These process models naturally satisfy the prescribed behavioral constraints of the rules. With the domain knowledge encoded in the temporal business rules,an executable service composition program, e.g., a BPEL program, can be further generated from the process models. A running example in the e-business domain is used for illustrating our approach throughout this paper.

  14. High Technology Service Value Maximization through an MCDM-Based Innovative e-Business Model

    Science.gov (United States)

    Huang, Chi-Yo; Tzeng, Gwo-Hshiung; Ho, Wen-Rong; Chuang, Hsiu-Tyan; Lue, Yeou-Feng

    The emergence of the Internet has changed the high technology marketing channels thoroughly in the past decade while E-commerce has already become one of the most efficient channels which high technology firms may skip the intermediaries and reach end customers directly. However, defining appropriate e-business models for commercializing new high technology products or services through Internet are not that easy. To overcome the above mentioned problems, a novel analytic framework based on the concept of high technology customers’ competence set expansion by leveraging high technology service firms’ capabilities and resources as well as novel multiple criteria decision making (MCDM) techniques, will be proposed in order to define an appropriate e-business model. An empirical example study of a silicon intellectual property (SIP) commercialization e-business model based on MCDM techniques will be provided for verifying the effectiveness of this novel analytic framework. The analysis successful assisted a Taiwanese IC design service firm to define an e-business model for maximizing its customer’s SIP transactions. In the future, the novel MCDM framework can be applied successful to novel business model definitions in the high technology industry.

  15. AAL service development loom--from the idea to a marketable business model.

    Science.gov (United States)

    Kriegel, Johannes; Auinger, Klemens

    2015-01-01

    The Ambient Assisted Living (AAL) market is still in an early stage of development. Previous approaches of comprehensive AAL services are mostly supply-side driven and focused on hardware and software. Usually this type of AAL solutions does not lead to a sustainable success on the market. Research and development increasingly focuses on demand and customer requirements in addition to the social and legal framework. The question is: How can a systematic performance measurement strategy along a service development process support the market-ready design of a concrete business model for AAL service? Within the EU funded research project DALIA (Assistant for Daily Life Activities at Home) an iterative service development process uses an adapted Osterwalder business model canvas. The application of a performance measurement index (PMI) to support the process has been developed and tested. Development of an iterative service development model using a supporting PMI. The PMI framework is developed throughout the engineering of a virtual assistant (AVATAR) as a modular interface to connect informal carers with necessary and useful services. Future research should seek to ensure that the PMI enables meaningful transparency regarding targeting (e.g. innovative AAL service), design (e.g. functional hybrid AAL service) and implementation (e.g. marketable AAL support services). To this end, a further reference to further testing practices is required. The aim must be to develop a weighted PMI in the context of further research, which supports both the service engineering and the subsequent service management process.

  16. Service and business model for technology enabled and home-based cardiac rehabilitation programs.

    Science.gov (United States)

    Sarela, Antti; Whittaker, Frank; Korhonen, Ilkka

    2009-01-01

    Cardiac rehabilitation programs are comprehensive life-style programs aimed at preventing recurrence of a cardiac event. However, the current programs have globally significantly low levels of uptake. Home-based model can be a viable alternative to hospital-based programs. We developed and analysed a service and business model for home based cardiac rehabilitation based on personal mentoring using mobile phones and web services. We analysed the different organizational and economical aspects of setting up and running the home based program and propose a potential business model for a sustainable and viable service. The model can be extended to management of other chronic conditions to enable transition from hospital and care centre based treatments to sustainable home-based care.

  17. A Global Remote Laboratory Experimentation Network and the Experiment Service Provider Business Model and Plans

    Directory of Open Access Journals (Sweden)

    Tor Ivar Eikaas

    2003-07-01

    Full Text Available This paper presents results from the IST KAII Trial project ReLAX - Remote LAboratory eXperimentation trial (IST 1999-20827, and contributes with a framework for a global remote laboratory experimentation network supported by a new business model. The paper presents this new Experiment Service Provider business model that aims at bringing physical experimentation back into the learning arena, where remotely operable laboratory experiments used in advanced education and training schemes are made available to a global education and training market in industry and academia. The business model is based on an approach where individual experiment owners offer remote access to their high-quality laboratory facilities to users around the world. The usage can be for research, education, on-the-job training etc. The access to these facilities is offered via an independent operating company - the Experiment Service Provider. The Experiment Service Provider offers eCommerce services like booking, access control, invoicing, dispute resolution, quality control, customer evaluation services and a unified Lab Portal.

  18. Cross-Dimensional Modelling Patterns to Empower Pan-European Business to Government Services Interoperability

    Science.gov (United States)

    Lampathaki, Fenareti; Koussouris, Sotiris; Gionis, George; Charalabidis, Yannis; Askounis, Dimitris

    Pan-European policies envisioning a single European market and reduction of administrative burden call for effective, interoperable implementation and transformation of cross-border business-to-government services. Despite the existence of dedicated tools and methodologies that enable modelling and execution of cross-organizational business processes, a service-driven approach, that implies associating legal and business rules on the workflow, binding reusable documents with specific information exchanges among the stakeholders and extracting all-inclusive executable flows, remains to be adopted. In this context, the present paper outlines cross-dimensional patterns for modelling and transforming pan-European Business to Government Services interconnecting processes, data and rules under a common, cross-country prism. Such model-driven patterns foster interoperability on a conceptual and platform-independent basis. Discussion on the results is targeting best practices that can be drawn at research level and is pointing out the key difficulties that have to be tackled due to lack of enterprises' and public organizations' readiness in various countries.

  19. Business aspects of web services

    CERN Document Server

    Weinhardt, Christof; Conte, Tobias

    2011-01-01

    Driven by maturing Web service technologies and the wide acceptance of the service-oriented architecture paradigm, the software industry's traditional business models and strategies have begun to change: software vendors are turning into service providers. In addition, in the Web service market, a multitude of small and highly specialized providers offer modular services of almost any kind and economic value is created through the interplay of various distributed service providers that jointly contribute to form individualized and integrated solutions. This trend can be optimally catalyzed by

  20. Conceptual Model of Business Situation of Attraction and Reproduction of Temporary Personnel of the Event Service

    Directory of Open Access Journals (Sweden)

    Donets Oleksiy S.

    2014-01-01

    Full Text Available The article considers importance of formation of the acting system of personnel management, since personnel determines the competitive potential and competitive advantages of an organisation. It develops a cognitive model of a business situation, which helps to present the process of attraction and reproduction of temporary personnel at enterprises, which deal with organisation of large-scale events, and influence of the factors upon each other. It builds a conceptual model of a business situation of attraction and reproduction of temporary personnel of the event service and, on its basis, offers a model of decision making with the use of elements of fuzzy logic on selection of a specialist for a specific position. It allocates main characteristics of employees, which are taken into account when forming decisions regarding taking on a candidate.

  1. Value-added strategy models to provide quality services in senior health business.

    Science.gov (United States)

    Yang, Ya-Ting; Lin, Neng-Pai; Su, Shyi; Chen, Ya-Mei; Chang, Yao-Mao; Handa, Yujiro; Khan, Hafsah Arshed Ali; Elsa Hsu, Yi-Hsin

    2017-06-20

    The rapid population aging is now a global issue. The increase in the elderly population will impact the health care industry and health enterprises; various senior needs will promote the growth of the senior health industry. Most senior health studies are focused on the demand side and scarcely on supply. Our study selected quality enterprises focused on aging health and analyzed different strategies to provide excellent quality services to senior health enterprises. We selected 33 quality senior health enterprises in Taiwan and investigated their excellent quality services strategies by face-to-face semi-structured in-depth interviews with CEO and managers of each enterprise in 2013. A total of 33 senior health enterprises in Taiwan. Overall, 65 CEOs and managers of 33 enterprises were interviewed individually. None. Core values and vision, organization structure, quality services provided, strategies for quality services. This study's results indicated four type of value-added strategy models adopted by senior enterprises to offer quality services: (i) residential care and co-residence model, (ii) home care and living in place model, (iii) community e-business experience model and (iv) virtual and physical portable device model. The common part in these four strategy models is that the services provided are elderly centered. These models offer virtual and physical integrations, and also offer total solutions for the elderly and their caregivers. Through investigation of successful strategy models for providing quality services to seniors, we identified opportunities to develop innovative service models and successful characteristics, also policy implications were summarized. The observations from this study will serve as a primary evidenced base for enterprises developing their senior market and, also for promoting the value co-creation possibility through dialogue between customers and those that deliver service.

  2. From Costs to Business Models

    DEFF Research Database (Denmark)

    Kejser, Ulla Bøgvad

    2015-01-01

    . Implementation of our findings would facilitate an organisation’s strategic planning for curation services through an improved understanding of services, streamlining and improvement of those services, planning for new collaborations, and identifying new business opportunities.......This deliverable discusses business models for digital curation. It helps organisations to understand the requirements and drivers for curation services from a supplier and demand side. We investigated existing services and have developed guidelines to address new business opportunities...

  3. Developing Personal Network Business Models

    DEFF Research Database (Denmark)

    Saugstrup, Dan; Henten, Anders

    2006-01-01

    on the 'state of the art' in the field of business modeling. Furthermore, the paper suggests three generic business models for PNs: a service oriented model, a self-organized model, and a combination model. Finally, examples of relevant services and applications in relation to three different cases......The aim of the paper is to examine the issue of business modeling in relation to personal networks, PNs. The paper builds on research performed on business models in the EU 1ST MAGNET1 project (My personal Adaptive Global NET). The paper presents the Personal Network concept and briefly reports...... are presented and analyzed in light of business modeling of PN....

  4. A security modeling approach for web-service-based business processes

    DEFF Research Database (Denmark)

    Jensen, Meiko; Feja, Sven

    2009-01-01

    The rising need for security in SOA applications requires better support for management of non-functional properties in web-based business processes. Here, the model-driven approach may provide valuable benefits in terms of maintainability and deployment. Apart from modeling the pure functionality...... of a process, the consideration of security properties at the level of a process model is a promising approach. In this work-in-progress paper we present an extension to the ARIS SOA Architect that is capable of modeling security requirements as a separate security model view. Further we provide...... a transformation that automatically derives WS-SecurityPolicy-conformant security policies from the process model, which in conjunction with the generated WS-BPEL processes and WSDL documents provides the ability to deploy and run the complete security-enhanced process based on Web Service technology. © 2009 IEEE....

  5. A security modeling approach for web-service-based business processes

    DEFF Research Database (Denmark)

    Jensen, Meiko; Feja, Sven

    2009-01-01

    The rising need for security in SOA applications requires better support for management of non-functional properties in web-based business processes. Here, the model-driven approach may provide valuable benefits in terms of maintainability and deployment. Apart from modeling the pure functionality...... a transformation that automatically derives WS-SecurityPolicy-conformant security policies from the process model, which in conjunction with the generated WS-BPEL processes and WSDL documents provides the ability to deploy and run the complete security-enhanced process based on Web Service technology....... of a process, the consideration of security properties at the level of a process model is a promising approach. In this work-in-progress paper we present an extension to the ARIS SOA Architect that is capable of modeling security requirements as a separate security model view. Further we provide...

  6. Business models for Serious Games developers - transition from a product centric to a service centric approach

    DEFF Research Database (Denmark)

    Hauge, Jannicke Baalsrud; Wiesner, Stefan; Sanchez, Rosa Garcia

    2014-01-01

    In the context of the serious games industry, up to now the most commonly used business models (BM) among developers representing small and medium enterprises (SMEs) consists in offering an individual product to the customer, based on tailored one-of a kind production. Such production has high co...... application fields of SG, before it presents two examples of a successful transition towards a service oriented BM within the same fields Based on this, it finally discusses the opportunities and the threats of using such BMs for SG developers....

  7. Developing a Business Model for a Podcast Streaming Service : Case Study Analysis of Online Streaming Businesses and Identification of Success Factors

    OpenAIRE

    Schmitz, Simon

    2015-01-01

    This study examines characteristics of successful online streaming businesses and proposes with the new gained insights a scalable business model solution for a podcast streaming service. As podcasts have just recently regained popularity after ten years of existence, there is an open opportunity to capitalize on the growing market of listeners. With the emergence of new formats and high-end studio productions such as ‘Serial’, the most accessed podcast to date, the podcast industry is becomi...

  8. Servitization: Disentangling the impact of service business model innovation on manufacturing firm performance

    NARCIS (Netherlands)

    Visnjic Kastalli, I.; van Looy, Bart

    2013-01-01

    As manufacturing businesses operate in an ever more competitive, global economy where products are easily commoditized, innovating by adding services to the core product offering has become a popular strategy. Contrary to the economic benefits expected, recent findings pinpoint implementation

  9. Fee-for-service as a business model of growing importance: the academic biobank experience.

    Science.gov (United States)

    McDonald, Sandra A; Sommerkamp, Kara; Egan-Palmer, Maureen; Kharasch, Karen; Holtschlag, Victoria

    2012-10-01

    Biorepositories offer tremendous scientific value to a wide variety of customer groups (academic, commercial, industrial) in their ability to deliver a centralized, standardized service model, encompassing both biospecimen storage and related laboratory services. Generally, the scientific expertise and economies of scale that are offered in centralized, properly resourced research biobanks has yielded value that has been well-recognized by universities, pharmaceutical companies, and other sponsoring institutions. However, like many facets of the economy, biobanks have been under increasing cost pressure in recent years. This has been a particular problem in the academic arena, where direct support from grant sources (both governmental and philanthropic) typically now is more difficult to secure, or provides reduced financial support, relative to previous years. One way to address this challenge is to establish or enhance a well-defined fee-for-service model which is properly calibrated to cover operational costs while still offering competitive value to users. In this model, customers are never charged for the biospecimens themselves, but rather for the laboratory services associated with them. Good communication practices, proper assessment of value, implementation of best practices, and a sound business plan are all needed for this initiative to succeed. Here we summarize our experiences at Washington University School of Medicine in the expectation they will be useful to others.

  10. Business Model Innovation

    OpenAIRE

    Dodgson, Mark; Gann, David; Phillips, Nelson; Massa, Lorenzo; Tucci, Christopher

    2014-01-01

    The chapter offers a broad review of the literature at the nexus between Business Models and innovation studies, and examines the notion of Business Model Innovation in three different situations: Business Model Design in newly formed organizations, Business Model Reconfiguration in incumbent firms, and Business Model Innovation in the broad context of sustainability. Tools and perspectives to make sense of Business Models and support managers and entrepreneurs in dealing with Business Model ...

  11. Service and Big Data business model in a world of persuasive technologies

    DEFF Research Database (Denmark)

    Andersen, Troels Christian; Bjerrum, Torben Cæsar Bisgaard

    The ability to make business model innovation has been known for more than a decade. The support and the ability of BMI provides for companies wanting to push their business can be seen in increasing number of cases, in the literature. The technology now provides the next phase of BMI with persua......The ability to make business model innovation has been known for more than a decade. The support and the ability of BMI provides for companies wanting to push their business can be seen in increasing number of cases, in the literature. The technology now provides the next phase of BMI...

  12. Study on the Development of Quality Measurements Models for Steering Business Services in Relation to Customer Satisfaction

    Directory of Open Access Journals (Sweden)

    Katrin Marquardt

    2017-02-01

    Full Text Available The growing competition in the market, higher customer demands and globalisation forces the business service providers to improve their services much faster. Nowadays, it is not enough to provide good quality it is more important to delight the customers and to deliver more than they expect. Likewise, renowned research companies predicted that customer satisfaction will become the competitive differentiator within the next years. Thus, the main reasons of the present study are at first, establishing a common understanding on the term “quality” and presenting the relationship between customer satisfaction and service quality. Secondly, the study summarizes the identified factors, which mostly influence the customer satisfaction, as well as the common methods used to measure service quality in relation to these factors. Thirdly, the authors introduce and explain the newly developed six step model for establishing an effective measurement method for service quality and the proposed three level service quality model with the related measurements and outcomes. Both models will assist business service providers to protect and improve their service quality and with that their customer satisfaction. The methodology used for this research is a systematic literature review focused on subjects of quality, customer satisfaction and best-practice metrics for service quality. In addition, surveys and studies from well-known research companies were evaluated. The outcome of the study is always focused on the business service area.

  13. Business Models, Vaccination Services, and Public Health Relationships of Retail Clinics: A Qualitative Study.

    Science.gov (United States)

    Arthur, Bayo C; Fisher, Allison Kennedy; Shoemaker, Sarah J; Pozniak, Alyssa; Stokley, Shannon

    2015-01-01

    Despite the rapid growth of retail clinics (RCs), literature is limited in terms of how these facilities offer preventive services, particularly vaccination services. The purpose of this study was to obtain an in-depth understanding of the RC business model pertaining to vaccine offerings, profitability, and decision making. From March to June 2009, we conducted 15 interviews with key individuals from three types of organizations: 12 representatives of RC corporations, 2 representatives of retail hosts (i.e., stores in which the RCs are located), and 1 representative of an industry association. We analyzed interview transcripts qualitatively. Our results indicate that consumer demand and profitability were the main drivers in offering vaccinations. RCs in this sample primarily offered vaccinations to adults and adolescents, and they were not well integrated with local public health and immunization registries. Our findings demonstrate the potential for stronger linkages with public health in these settings. The findings also may help inform future research to increase patient access to vaccination services at RCs.

  14. Applying Business Model Canvas with Service-Dominant Logic for Child Sponsorship

    OpenAIRE

    Salo, Erkki

    2014-01-01

    Child sponsorship organizations serve millions of children and their communities around the world as beneficiary customers. To ensure this also in the futures, child sponsorship organizations have to have value propositions that meet the needs of the current and future donating customers. Starting point of the thesis is that the Business Model Canvas (BMC) as a tool for creating business models that can help child sponsorship organizations to understand connections between their value pr...

  15. Constructing a multi-sided business model for a smart horizontal IoT service platform

    NARCIS (Netherlands)

    Berkers, F.; Roelands, M.; Bomhof, F.; Bachet, T.; Van Rijn, M.; Koers, W.

    2013-01-01

    In order to realize a viable business ecosystem in the Internet of Things (IoT), we investigated how a smart horizontal IoT service platform can bring value and economies of scale to all required ecosystem stakeholders. By means of an example application domain case, this paper constructs a multi-si

  16. Constructing a multi-sided business model for a smart horizontal IoT service platform

    NARCIS (Netherlands)

    Berkers, F.; Roelands, M.; Bomhof, F.; Bachet, T.; Van Rijn, M.; Koers, W.

    2013-01-01

    In order to realize a viable business ecosystem in the Internet of Things (IoT), we investigated how a smart horizontal IoT service platform can bring value and economies of scale to all required ecosystem stakeholders. By means of an example application domain case, this paper constructs a

  17. Constructing a multi-sided business model for a smart horizontal IoT service platform

    NARCIS (Netherlands)

    Berkers, F.; Roelands, M.; Bomhof, F.; Bachet, T.; Van Rijn, M.; Koers, W.

    2013-01-01

    In order to realize a viable business ecosystem in the Internet of Things (IoT), we investigated how a smart horizontal IoT service platform can bring value and economies of scale to all required ecosystem stakeholders. By means of an example application domain case, this paper constructs a multi-si

  18. Servitization: Disentangling the impact of service business model innovation on manufacturing firm performance

    NARCIS (Netherlands)

    Visnjic Kastalli, I.; Looy, van B.E.J.

    2013-01-01

    As manufacturing businesses operate in an ever more competitive, global economy where products are easily commoditized, innovating by adding services to the core product offering has become a popular strategy. Contrary to the economic benefits expected, recent findings pinpoint implementation hurdle

  19. Servitization: Disentangling the impact of service business model innovation on manufacturing firm performance

    NARCIS (Netherlands)

    Visnjic Kastalli, I.; van Looy, Bart

    2013-01-01

    As manufacturing businesses operate in an ever more competitive, global economy where products are easily commoditized, innovating by adding services to the core product offering has become a popular strategy. Contrary to the economic benefits expected, recent findings pinpoint implementation hurdle

  20. The Impact of Ict on Business Models for Delivery Of ConsultancyServices - The Case Of Technical Engineering

    DEFF Research Database (Denmark)

    Falch, Morten; Nicolajsen, Hanne Westh

    2009-01-01

    This paper analyses the impact of the use of ICT in production and delivery of technical engineering consultancy services on business structures with regard to industry convergence and transaction costs. The paper takes an empirical study on the introduction of 3D-modelling tools in the building...

  1. Global Business Models

    DEFF Research Database (Denmark)

    Rask, Morten

    insight from the literature about business models, international product policy, international entry modes and globalization into a conceptual model of relevant design elements of global business models, enabling global business model innovation to deal with differences in a downstream perspective...... regarding the customer interface and in an upstream perspective regarding the supply infrastructure. The paper offers a coherent conceptual dynamic meta-model of global business model innovation. Students, scholars and managers within the field of international business can use this conceptualization...... to understand, to study, and to create global business model innovation. Managerial and research implications draw on the developed ideal type of global business model innovation....

  2. DOES THE UPPSALA INTERNATIONALIZATION MODEL EXPLAIN THE INTERNATIONALIZATION PROCESS OF PROFESSIONAL BUSINESS SERVICE FIRMS?

    Directory of Open Access Journals (Sweden)

    Magda Górska

    2013-06-01

    Full Text Available The aim of this contribution is to verify if the Uppsala Model with later variations introduced by the authors is the right framework to explain internationalization process of Professional Business Service Firms (PBSFs. The focus is placed on the entry of one type of PBSFs, namely advertising agencies into the Chinese market. The example is based on a case study. This paper deliberates about identified factors in the internationalization process of advertising agencies that fit to the Uppsala model and about factors that deviate from it. Several stages are identified in the entrance of advertising agencies into the Chinese market. These are as follows: initial stage - external agent, participation stage - representative office, establishment stage - joint venture, network expansion stage – branch offices and other joint ventures. The presence of stages suggests that the Uppsala model may prove useful in explanation of foreign entry strategies in PBSFs in general. In addition to that, support is also found for market entry due to networking activities. Client following was identified as most common entry mode in the studied group of PBSFs.

  3. Business Models of E-Government: Research on Dynamic E-Government Based on Web Services

    Science.gov (United States)

    Li, Yan; Yang, Jiumin

    Government transcends all sectors in a society. It provides not only the legal, political and economic infrastructure to support other sectors, but also exerts significant influence on the social factors that contribute to their development. With its maturity of technologies and management, e-government will eventually enter into the time of 'one-stop' services. Among others, the technology of Web services is the major contributor to this achievement. Web services provides a new way of standard-based software technology, letting programmers combine existing computer system in new ways over the Internet within one business or across many, and would thereby bring about profound and far-reaching impacts on e-government. This paper introduced the business modes of e-government, architecture of dynamic e-government and its key technologies. Finally future prospect of dynamic e-government was also briefly discussed.

  4. Business Model Visualization

    OpenAIRE

    Zagorsek, Branislav

    2013-01-01

    Business model describes the company’s most important activities, proposed value, and the compensation for the value. Business model visualization enables to simply and systematically capture and describe the most important components of the business model while the standardization of the concept allows the comparison between companies. There are several possibilities how to visualize the model. The aim of this paper is to describe the options for business model visualization and business mod...

  5. Business Model Innovation in Airlines

    Directory of Open Access Journals (Sweden)

    Bruno Alencar Pereira

    2017-03-01

    Full Text Available The business models innovation in airlines can contribute to the creation of value, competitive advantage and profitability with new possibilities of action. The proposed paper aimed to identify the business models adopted by airlines and identify how the innovation occurs at these organizations. The methodology adopted is characterized as empirical, exploratory and descriptive research by multiple case study with three major Brazilian airlines. The results demonstrate that the search for paradigm breaks, related to the dichotomic traditional models of low-cost and full-service, toward hybrid business models occur linearly, as examples highlighted by companies, in which internal changes in business models are considered major organizational innovations.

  6. Does Business Model Affect CSR Involvement? A Survey of Polish Manufacturing and Service Companies

    Directory of Open Access Journals (Sweden)

    Marzanna Katarzyna Witek-Hajduk

    2016-02-01

    Full Text Available The study explores links between types of business models used by companies and their involvement in CSR. As the main part of our conceptual framework we used a business model taxonomy developed by Dudzik and Witek-Hajduk, which identifies five types of models: traditionalists, market players, contractors, distributors, and integrators. From shared characteristics of the business model profiles, we proposed that market players and integrators will show significantly higher levels of involvement in CSR than the three other classes of companies. Among other things, both market players and integrators relied strongly on building own brand value and fostering harmonious supply channel relations, which served as a rationale for our hypothesis. The data for the study were obtained through a combined CATI and CAWI survey on a group of 385 managers of medium and large enterprises. The sample was representative for the three Polish industries of chemical manufacturing, food production, and retailing. Statistical methods included confirmatory factor analysis and one-way ANOVA with contrasts and post hoc tests. The findings supported our hypothesis, showing that market players and integrators were indeed more engaged in CSR than other groups of firms. This may suggest that managers in control of these companies could bolster the integrity of their business models by increasing CSR involvement. Another important contribution of the study was to propose and validate a versatile scale for assessing CSR involvement, which showed measurement invariance for all involved industries.

  7. Modelling business models

    NARCIS (Netherlands)

    Simonse, W.L.

    2014-01-01

    Business model design does not always produce a “design” or “model” as the expected result. However, when designers are involved, a visual model or artifact is produced. To assist strategic managers in thinking about how they can act, the designers’ challenge is to combine both strategy and design n

  8. Performance estimation of networked business models : Case study on a Finnish eHealth Service Project

    NARCIS (Netherlands)

    Heikkilä, M.; Solaimani, H. (Sam); Kuivaniemi, L.; Suoranta, M.

    2014-01-01

    Purpose: The objective of this paper is to propose and demonstrate a framework for estimating performance in a networked business model. Design/methodology/approach: Our approach is design science, utilising action research in studying a case of four independent firms in Health & Wellbeing sector

  9. Performance estimation of networked business models : Case study on a Finnish eHealth Service Project

    NARCIS (Netherlands)

    Heikkilä, M.; Solaimani, H. (Sam); Kuivaniemi, L.; Suoranta, M.

    2014-01-01

    Purpose: The objective of this paper is to propose and demonstrate a framework for estimating performance in a networked business model. Design/methodology/approach: Our approach is design science, utilising action research in studying a case of four independent firms in Health & Wellbeing sector ai

  10. Business modelling agility: Turning ideas into business

    NARCIS (Netherlands)

    Heikkila, J.; Heikkila, M.; Bouwman, W.A.G.A.

    2015-01-01

    Business Model Innovation is attracting more and more attention from business as well as from academics. Business Model Innovation deals with both technological and knowledge related changes that either may disrupt or sustain existing product/market strategies. Timing of Business Model Innovation

  11. Business modelling agility: Turning ideas into business

    NARCIS (Netherlands)

    Heikkila, J.; Heikkila, M.; Bouwman, W.A.G.A.

    2015-01-01

    Business Model Innovation is attracting more and more attention from business as well as from academics. Business Model Innovation deals with both technological and knowledge related changes that either may disrupt or sustain existing product/market strategies. Timing of Business Model Innovation bo

  12. A business case method for business models

    NARCIS (Netherlands)

    Meertens, Lucas Onno; Starreveld, E.; Iacob, Maria Eugenia; Nieuwenhuis, Lambertus Johannes Maria; Shishkov, Boris

    2013-01-01

    Intuitively, business cases and business models are closely connected. However, a thorough literature review revealed no research on the combination of them. Besides that, little is written on the evaluation of business models at all. This makes it difficult to compare different business model

  13. Research on Adaptation of Service-based Business Processes

    Directory of Open Access Journals (Sweden)

    Zongmin Shang

    2013-07-01

    Full Text Available This paper proposes an adaptation mechanism based on adaptation planning graph for service-based business processes. First, a three-layer representation model of service-based business process is introduced. Second, control-flow patterns of tasks, goal, logic model of service-based business process and adaptation planning graph are introduced to enforce reliability of composite web services at run-time. Finally, a simulation example of adaptation in service-based business processes is given. Simulations prove that this approach can efficiently guarantee the reliability of composite services at run-time.  

  14. RETHINKING VALUE: A VALUE-CENTRIC MODEL OF PRODUCT, SERVICE AND BUSINESS DEVELOPMENT

    DEFF Research Database (Denmark)

    Randmaa, Merili; Mougaard, Krestine; Howard, Thomas J.

    2011-01-01

    Globalization and information technologies have made the economical landscape more transparent and customers smarter, more demanding and networked. Companies can see these changes as a threat to their business or as an opportunity to differentiate in the market and be a Prime Mover, by re...... that seeing value from multi-disciplinary viewpoint opens up some unused opportunities for the companies to overcome barriers within a value system, design integrated products and services, work more effectively, co-create value with customers, make use of word-of-mouth promotion and achieve long...

  15. Design Choices Underlying the Software as a Service (SaaS) Business Model from the User Perspective: Exploring the Fourth Wave of Outsourcing

    NARCIS (Netherlands)

    Joha, A.; Janssen, M.F.W.H.A.

    2012-01-01

    Software as a Service (SaaS) can be viewed as the fourth wave of outsourcing. SaaS is a relatively new type of service delivery model in which a service provider delivers its services over the web to many users on a pay per use or period basis. In the scarce literature available, the SaaS business m

  16. Value Co-Creation & Proposition in Service Business Models & Eco-Systems – Interactions, Perspectives, Roles : 20 Manager Interviews in SMEs & MNCs 3 Case Studies from IBM (Leadership, Strategy, Technology, Services)

    OpenAIRE

    2014-01-01

    The academic and business understanding of how Business Models through Service Logic co-creates, proposes, and captures value in extensive and complex Networked Systems is at its first daylight, specifically in the context of Service Systems with their Ecologies. With the complexity emerging in the Service Economies along with the advances in Information and Communication Technology such as the Cloud and Big Data, to describe and define the business operations, units, and value propositions c...

  17. A Model-driven and Service-oriented framework for the business process improvement

    National Research Council Canada - National Science Library

    Andrea Delgado; Francisco Ruiz; Ignacio Garcia-Rodriguez de Guzman; Mario Piattini

    2010-01-01

      Business Process Management (BPM) importance and benefits for organizations to focus on their business processes is nowadays broadly recognized, as business and technology areas are embracing and adopting the paradigm...

  18. Business model innovation paths

    NARCIS (Netherlands)

    Chesbrough, H.; Di Minin, Alberto; Piccaluga, A.

    2013-01-01

    This chapter explains the business model concept and explores the reasons why “innovation” and “innovation in services” are no longer exclusively a technological issue. Rather, we highlight that business models are critical components at the centre of business innovation processes. We also attempt

  19. Making business models

    DEFF Research Database (Denmark)

    Gudiksen, Sune Klok; Poulsen, Søren Bolvig; Buur, Jacob

    2014-01-01

    Well-established companies are currently struggling to secure profits due to the pressure from new players' business models as they take advantage of communication technology and new business-model configurations. Because of this, the business model research field flourishes currently; however......, the modelling approaches proposed still rely on linear, rational conceptions and causal reasoning. Through six business cases we argue that participatory design has a role to play, and indeed, can lead the way into another approach to business modelling, which we call business model making. The paper...... illustrates how the application of participatory business model design toolsets can open up discussions on alternative scenarios through improvisation, mock-up making and design game playing, before qualitative judgment on the most promising scenario is carried out....

  20. Business models for Serious Games developers - transition from a product centric to a service centric approach

    DEFF Research Database (Denmark)

    Hauge, Jannicke Baalsrud; Wiesner, Stefan; Sanchez, Rosa Garcia

    2014-01-01

    In the context of the serious games industry, up to now the most commonly used business models (BM) among developers representing small and medium enterprises (SMEs) consists in offering an individual product to the customer, based on tailored one-of a kind production. Such production has high...... costs and low re-usability and leads to a long time-to-market. For an industry dealing with products highly dependent on technological advances, this implies high risks for failure and thus being put out of business. Consequently, an increasing number of Serious Games (SG) developers are struggling...... to survive. These trends are not specific for the SG development sector, but can actually be observed in several others, like software industry as well as the manufacturing industry, where a transition to less product-oriented BM can be observed. This article analyses first the current use of BM within two...

  1. A Human Capital Model: Service-Learning in the Micro Business Incubator Program

    Science.gov (United States)

    Desplaces, David E.; Steinberg, Margery; Coleman, Susan; Kenworthy-U'Ren, Amy

    2006-01-01

    This paper presents a service-learning approach to inner city revitalization that is grounded in a human capital model for economic development. The case study demonstrates how a private university became the catalyst for growth in an "at risk" neighborhood of an urban inner city. Our ongoing service-learning project, called The Upper…

  2. DEVELOPMENT OF PERFORMANCE MODEL FOR QUALITY AND PROCESS IMPROVEMENT IN BUSINESS PROCESS SERVICE INDUSTRY

    Directory of Open Access Journals (Sweden)

    Samson Oludapo

    2017-06-01

    Full Text Available When it comes to performance improvement process, literature abounds with lean, agile and lean-agile. Over the years, the implementation of the improvement processes of lean and agile had met with resounding success in the manufacturing, production, and construction industry. For this reason, there is an interest to develop a performance process for business process service industry incorporating the key aspect of lean and agile theory extracted from the extant literature. The researcher reviewed a total of 750 scholarly articles, grouped them according to the relationship to central theme - lean or agile, and thereafter uses factor analysis under principal component method to explain the relationship of the items. The result of this study showed that firms focusing on cost will minimize the investment of resources in business operations this, in turn, will lead to difficulties in responding to changing customer's requirements in terms of volume, delivery, and new product. The implication is that on the long run cost focus strategy negatively influence flexibility.

  3. Analysis of Business Models

    Directory of Open Access Journals (Sweden)

    Slavik Stefan

    2014-12-01

    Full Text Available The term business model has been used in practice for few years, but companies create, define and innovate their models subconsciously from the start of business. Our paper is aimed to clear the theory about business model, hence definition and all the components that form each business. In the second part, we create an analytical tool and analyze the real business models in Slovakia and define the characteristics of each part of business model, i.e., customers, distribution, value, resources, activities, cost and revenue. In the last part of our paper, we discuss the most used characteristics, extremes, discrepancies and the most important facts which were detected in our research.

  4. Why business models matter.

    Science.gov (United States)

    Magretta, Joan

    2002-05-01

    "Business model" was one of the great buzz-words of the Internet boom. A company didn't need a strategy, a special competence, or even any customers--all it needed was a Web-based business model that promised wild profits in some distant, ill-defined future. Many people--investors, entrepreneurs, and executives alike--fell for the fantasy and got burned. And as the inevitable counterreaction played out, the concept of the business model fell out of fashion nearly as quickly as the .com appendage itself. That's a shame. As Joan Magretta explains, a good business model remains essential to every successful organization, whether it's a new venture or an established player. To help managers apply the concept successfully, she defines what a business model is and how it complements a smart competitive strategy. Business models are, at heart, stories that explain how enterprises work. Like a good story, a robust business model contains precisely delineated characters, plausible motivations, and a plot that turns on an insight about value. It answers certain questions: Who is the customer? How do we make money? What underlying economic logic explains how we can deliver value to customers at an appropriate cost? Every viable organization is built on a sound business model, but a business model isn't a strategy, even though many people use the terms interchangeably. Business models describe, as a system, how the pieces of a business fit together. But they don't factor in one critical dimension of performance: competition. That's the job of strategy. Illustrated with examples from companies like American Express, EuroDisney, WalMart, and Dell Computer, this article clarifies the concepts of business models and strategy, which are fundamental to every company's performance.

  5. The Impact of Ict on Business Models for Delivery Of ConsultancyServices - The Case Of Technical Engineering

    DEFF Research Database (Denmark)

    Falch, Morten; Nicolajsen, Hanne Westh

    2009-01-01

    This paper analyses the impact of the use of ICT in production and delivery of technical engineering consultancy services on business structures with regard to industry convergence and transaction costs. The paper takes an empirical study on the introduction of 3D-modelling tools in the building...... section in a Scandinavian engineering consultancy firm as its point of departure. The discussion identifies three different structural aspects, which all are affected by the use of ICT: Internationalisation vs. Local markets, Outsourcing vs. Structural integration, and Division of work between actors...

  6. Integrated Model of Customers’ Satisfaction and Loyality: A Business Analysis of Banking Service

    Directory of Open Access Journals (Sweden)

    Rachmad Hidayat

    2016-06-01

    Full Text Available The purpose of this study is to determine the relationships of service quality, bank’s image, customer value and product quality with customer satisfaction and customer loyalty. Sample is the state-owned banks’ customers in four major cities in Indonesia. Data is analyzed by using the Structural Equation Modeling (SEM method. Results lead to an integrated model of customers’ satisfaction and loyalty. In conclusion, customer value and quality of bank products do not significantly and directly affect customer loyalty, but do significantly affect customer loyalty mediated by customer satisfaction. Service quality and bank’s image directly and indirectly affects customers’ satisfaction and loyalty. Service quality and bank’s image have the strongest and most dominant effects on customer loyalty.

  7. Possibilities and forms internationalisation of business services

    OpenAIRE

    Majchrzak, М.; P. Niedzielski

    2013-01-01

    Due to technological progress, business services have a significant share in exports and imports of services. About 30% of business service providers provide them off-site location, which means that direct contact with the recipient service provider for these services is not necessary. Availability and better services for business means that many companies are choosing to externalizing large part of the services entrusted them shared service centers. У зв'язку з технічним прогресом бізнес-пос...

  8. Crowdsourcing Business Model Innovation

    DEFF Research Database (Denmark)

    Waldner, Florian; Poetz, Marion

    Successfully adapting existing business models or developing new ones significantly influences a firm?s ability to generate profits and develop competitive advantages. However, business model innovation is perceived as a complex, risky and uncertain process and its success strongly depends...... on whether or not firms are capable of understanding and addressing their customers? needs. This study explores how crowdsourcing-based search approaches can contribute to the process of business model innovation. Drawing on data from a crowdsourcing initiative designed to develop ideas for new business...... models in the podcast industry, we provide first exploratory insights into the value of crowdsourcing for innovating a firm?s business model, and discuss which characteristics of crowd-contributors increase the quantity and quality of the outcome....

  9. Designing Business Model Change

    DEFF Research Database (Denmark)

    Cavalcante, Sergio Andre

    2014-01-01

    The aim of this paper is to base organisational change on the firm's business model, an approach that research has only recently start to address. This study adopts a process-based perspective on business models and insights from a variety of theories as the basis for the development of ideas...... on the design of business model change. This paper offers a new, process-based strategic analytical artefact for the design of business model change, consisting of three main phases. Designing business model change as suggested in this paper allows ex ante analysis of alternative scenarios of change...... in a structured and comprehensive way. Such a tool is useful for obtaining an overall view of the working logic of the firm and to facilitate innovation through change. The main contribution of this paper is to transform management theories into an instrument that can be helpful for companies to develop...

  10. Business Model Innovation Leadership

    DEFF Research Database (Denmark)

    Lindgren, Peter; Rasmussen, Ole Horn

    2012-01-01

    Leading business model (BM) strategizing through “the field of innovation” has not yet been covered in business model and innovation leadership literature. This is a bit peculiar considering that there has been an increased focus on BM innovation (BMI) by academics and industry since 2011....... The importance of BM and BMI is regarded as key to future business development and to the growth of our society. BM is widely acknowledged in a range of organizations, societies and in global competitions as “the heart(s) of the business” and business model innovation is mentioned as “the tree of innovation......”. This emphasizes the importance of questioning. How is BM innovation leadership (BMIL) carried out in companies related to various BM(s) and BMI tasks and throughout their business model innovation process? And, how can innovation leadership be related to BMI? A framework model for BMIL based on case research...

  11. Social Business Models

    Directory of Open Access Journals (Sweden)

    Maria Cristina Enache

    2015-09-01

    Full Text Available A Social Business embraces networks of people to create business value. A Social Business connects people to expertise. It enable individuals – whether customers, partners or employees – to form networks to generate new sources of innovation, foster creativity, and establish greater reach and exposure to new business opportunities. It establishes a foundational level of trust across these business networks and, thus, a willingness to openly share information. It empowers these networks with the collaborative, gaming and analytical tools needed for members to engage each other and creatively solve business challenges. A Social business strives to remove unnecessary boundaries between experts inside the company and experts in the marketplace. It embraces the tools and leadership models that support capturing knowledge and insight from many sources, allowing it to quickly sense changes in customer mood, employee sentiment or process efficiencies. It utilizes analytics and social connections inside and outside the company to solve business problems and capture new business opportunities. A Social Business leverages these social networks to speed up business, gaining real time insight to make quicker and better decisions. It gets information to customers and partners in new ways -- faster. Supported by ubiquitous access on mobile devices and new ways of connecting and working together in the Cloud and on open platforms, a Social Business turns time and location from constraints into advantages. Business is free to occur when and where it delivers the greatest value, allowing the organization to adapt quickly to the changing marketplace. We believe the most effective approach to enabling a Social Business centers around helping people discover expertise, develop social networks and capitalize on relationships.

  12. Business Model for Electric Vehicle Charging Service%电动汽车充电服务的商业模式浅析

    Institute of Scientific and Technical Information of China (English)

    赵宇; 张月璐

    2011-01-01

    基于商业模式基本要素及架构,对国际上电动汽车服务的商业模式进行比较,提出了电动汽车充电服务商业模式设计所应遵循的原则,并根据整合、客户价值最大化等原则给出了电动汽车充电服务的基本商业模式原型。%Based on the fundamental factors and architecture of business model, this paper compares the different business models for international EV services, and proposes the business model designing principles for the EV charging service. Then a basic prototype of EV charging business model is presented in light of the principles of integration and customer value maximization, etc.

  13. 76 FR 5834 - International Business Machines Corporation, Global Technology Services Business Unit, Integrated...

    Science.gov (United States)

    2011-02-02

    ... Employment and Training Administration International Business Machines Corporation, Global Technology Services Business Unit, Integrated Technology Services, Cost and Expense Team, Payroll, Travel and Mobility... Business Machines Corporation, Global Technology Services Business Unit, Integrated Technology...

  14. User involvement and supporting tools in business-to-business service innovations: Insights from Facility Management services

    DEFF Research Database (Denmark)

    Nardelli, Giulia

    Purpose – This article investigates and conceptualizes user involvement in business-to-business service innovations as well as the tools that are used to support interactions in such a service innovation process. Design/methodology/approach – The paper uses a qualitative research approach to answer...... the research question. By following Miles and Huberman (1984)’s this study started with a literature review of studies investigating service innovation, service innovations models, user roles and tools in service innovation in general, to conduct an empirical investigation in facility management (FM) services....... Findings – The findings indicate that, in business-to-business services such as FM services, the involvement of users is variable depending on the offered services as well as on the specific role that users play with regards to the service being innovated since users might have different needs...

  15. Business Model Innovation in the Pharmaceutical Industry

    DEFF Research Database (Denmark)

    Ahrensbach Rasmussen, Klement; Foss, Nicolai Juul

    of experimenting with business model. We distinguish between three ideal types, namely a traditionalist model (exemplified by Novo Nordisk), the full-blown service-oriented model (UCB Pharma) and the in-between model (LEO Pharma). We describe the changes to the organizational design and management processes...... that accompany the ongoing process of changing business models in these firms....

  16. Using Short Message Service (SMS) to Support Business Continuity

    CERN Document Server

    Abdel-qader, Maher; AL-Hamami, Alaa

    2011-01-01

    Now a day's many organizations are required to communicate online on a daily basis, 24-hour, seven-days-a-week, to gain the desired competitive advantages and profits; although there are a variety of disruptions that may occur within business application such as broken (off-line) database-links and unhanded database exceptions. Such cases will end the automated business work, and force business users to continue business procedures and functionalities via paper work, which causes additional resources with less business competitive advantages. In this paper, we will propose a new model in which we embed short message services (SMS) within business applications using the SMS Gateway such as "Ozeki Message Server", and programmed application packages. By using our proposed model, we can maintain business continuity when a partial disruption occurs and then switch to our application model. As a result to the experimental work, we conclude that our model supports business continuity since it supports the account b...

  17. The Business Modeling Lab

    DEFF Research Database (Denmark)

    Buur, Jacob; Mitchell, Robb

    2011-01-01

    This paper presents a set of techniques for modelling business in rich, tangible formats. These tangible formats were developed in companies and educational settings and have proven extraordinarily successful in initiating conversations about how to innovate business in cross-disciplinary and cross...... to the success we cannot yet explain....

  18. Bridging the gap between business process models and service-oriented architectures with reference to the grid environment

    OpenAIRE

    Khan, Z.; Odeh, M. ed; McClatchey, R

    2011-01-01

    In recent years, organisations have been seeking technological solutions for enacting their business process models using ad-hoc and heuristic approaches. However, limited results have been obtained due to the expansion of business processes across geographical boundaries and the absence of structured methods, frameworks and/or Information Technology (IT) infrastructures to enact these processes. In an attempt to enact business process models using distributed technologies, we introduce a nov...

  19. Enacting Business Models

    DEFF Research Database (Denmark)

    Michea, Adela

    This is an ethnographic study of business model innovation in an established manufacturing company. The motivation of the thesis is to propose a sensemaking (Weick, 1995), with focus on enactment (Weick, 1979), analysis of a business model innovation process, stepping outside the usual perspectives...... companies is an intricate process, and a mountain to climb in the eyes of top management. Often, in the choice between innovation and control the latter wins. Studies have shown that technologies and processes, which have the potential to challenge the exiting model, are being filtered out. In here...... employed in analysing such a phenomenon, namely activity system, dynamic capability and transaction costs, discovery driven or cognitive perspective. The research question guiding the thesis is: How do established companies enact new business models? The innovation of business models in established...

  20. Enacting Business Models

    DEFF Research Database (Denmark)

    Michea, Adela

    This is an ethnographic study of business model innovation in an established manufacturing company. The motivation of the thesis is to propose a sensemaking (Weick, 1995), with focus on enactment (Weick, 1979), analysis of a business model innovation process, stepping outside the usual perspectives...... companies is an intricate process, and a mountain to climb in the eyes of top management. Often, in the choice between innovation and control the latter wins. Studies have shown that technologies and processes, which have the potential to challenge the exiting model, are being filtered out. In here...... employed in analysing such a phenomenon, namely activity system, dynamic capability and transaction costs, discovery driven or cognitive perspective. The research question guiding the thesis is: How do established companies enact new business models? The innovation of business models in established...

  1. Business Models For Transport eBusiness

    OpenAIRE

    Dragan Cisic; Ivan Franciskovic; Ana Peric

    2003-01-01

    In this paper authors are presenting expectations from electronic commerce and its connotations on transport logistics. Based on trends, the relations between the companies in the international transport have to be strengthened using Internet business models. In the paper authors are investigating e-business information models for usage in transport

  2. Business Model Innovation

    DEFF Research Database (Denmark)

    Ahrensbach Rasmussen, Klement

    The topics of business model innovation (BMI) and organizational design have potentially important links. And yet, there has been little cross-fertilization of ideas between the two fields. The purpose of this thesis is to fill that gap by proposing and developing an organizational view of BMI...... that focuses on the missing links between business model innovation and organizational design theory. Guided by the research question—what is the role of organizational design in the process of business model innovation?—the thesis not only investigates how BMI activity unfolds, but also looks at the different...... roles of the firm’s organizational design and where the activity takes place. Moreover, this research provides ample detail on how organizational complementarities emerge or vanish as a result of the fit or misfit between business model elements and design choices. To drive home these important points...

  3. Crowdsourcing business model innovation

    DEFF Research Database (Denmark)

    Waldner, Florian; Poetz, Marion Kristin; Bogers, Marcel

    2016-01-01

    Successfully adapting existing business models or developing new ones significantly influences a firm’s ability to generate profits and develop competitive advantages. However, business model innovation is perceived as a complex, risky and uncertain process and its success strongly depends...... the perspective of classic strategy making literature, suggest that, at least under certain conditions, crowdsourcing might constitute a promising method to alleviate the process of successful business model innovation....... on whether or not the firm is capable of understanding and addressing their customers’ needs. We conduct a quantitative exploratory case study to investigate how crowdsourcing-based search approaches among user communities can contribute to developing business model innovation. Drawing on data from...

  4. Evolution of Business Models

    DEFF Research Database (Denmark)

    Antero, Michelle C.; Hedman, Jonas; Henningsson, Stefan

    2013-01-01

    The ERP industry has undergone dramatic changes over the past decades due to changing market demands, thereby creating new challenges and opportunities, which have to be managed by ERP vendors. This paper inquires into the necessary evolution of business models in a technology-intensive industry (e.......g., develop new offerings, engage in partnerships, and the utilize new sales channels). This paper draws from strategy process perspective to develop an evolutionary business model (EBM) framework that explains the components and processes involved. The framework is then applied to a longitudinal case study...... of SAP to explain how its success in a technology-intensive industry hinges on its ability to reconfigure its business model. The paper contributes to the extant literature on business models in two ways: first, by identifying and explaining the need for an evolutionary perspective; and second...

  5. Modeling Business Strategy: A Consumer Value Perspective

    OpenAIRE

    Svee, Eric-Oluf; Giannoulis, Constantinos; Zdravkovic, Jelena

    2011-01-01

    Part 3: Business Modeling; International audience; Business strategy lays out the plan of an enterprise to achieve its vision by providing value to its customers. Typically, business strategy focuses on economic value and its relevant exchanges with customers and does not directly address consumer values. However, consumer values drive customers’ choices and decisions to use a product or service, and therefore should have a direct impact on business strategy. This paper explores whether and h...

  6. THE POLISH BUSINESS ENVIRONMENT FOR LANGUAGE SERVICE PROVIDERS IN VIEW OF THE PORTER’S FIVE FORCES MODEL

    OpenAIRE

    Kowalska, Monika

    2014-01-01

    After the Polish accession to the European Union in 2004, language services have considerably grown in importance. Intensive contacts with foreign companies and institutions coupled with information technology developments have increased the role of English as a linguistic medium of international cooperation. The overall aim of this paper is to examine the Polish business environment for Language Service Providers (LSPs) offering specialized English courses and translation services (EN-PL and...

  7. Business models of heat entrepreneurship in Finland

    Energy Technology Data Exchange (ETDEWEB)

    Okkonen, Lasse [North Karelia University of Applied Sciences, Yliopistokatu 6, FI-80100 Joensuu (Finland); Suhonen, Niko [University of Eastern Finland, Department of Law, P.O. Box 111, FI-80101 Joensuu (Finland)

    2010-07-15

    This paper presents the business models of small-scale heat energy production in Finland. Firstly, the development of heat entrepreneurship in the country is presented, including the remarkable growth of small and medium size enterprises (SMEs) in the last 15 years. Secondly, the concept of business model (business architecture of product/service flows and earning logics) is modified to the framework of wood heat production. The business model concept, and its sub-concepts, is applied in a brief review of current heat energy businesses in Finland. We arrive at a business model of heat entrepreneurships that are public companies/utilities, public-private partnerships, private companies and cooperatives, Energy Saving Company (ESCO), network model of large enterprise and franchising. Descriptive cases of these models are presented. Finally, the paper concludes with a discussion on the applicability of the business models in different operational environments and geographical contexts. (author)

  8. Co-designing business models

    DEFF Research Database (Denmark)

    Gudiksen, Sune Klok

    2015-01-01

    with diverse perspectives internally (managers, marketers, designer etc.) and externally (potential end-users/customers, potential partners and experts on special issues) meet in order to collaboratively design business models, and what might be gained and be problematic about such a situation. In regards...... in a system, product or service for a particular end-user. In this dissertation, co-design and design games enter a new frontier - business models - and move towards being a part of a broader innovation agenda. The research deals with a double concern: First, the transfer of co-design and the subfield design...... games into business model experimentation to investigate how this might be useful in this new application domain. Second, investigate what can be added to the transferring field co-design, hereunder especially design games. The research into this double concern is conducted through an approach assembled...

  9. Business process modeling in healthcare.

    Science.gov (United States)

    Ruiz, Francisco; Garcia, Felix; Calahorra, Luis; Llorente, César; Gonçalves, Luis; Daniel, Christel; Blobel, Bernd

    2012-01-01

    The importance of the process point of view is not restricted to a specific enterprise sector. In the field of health, as a result of the nature of the service offered, health institutions' processes are also the basis for decision making which is focused on achieving their objective of providing quality medical assistance. In this chapter the application of business process modelling - using the Business Process Modelling Notation (BPMN) standard is described. Main challenges of business process modelling in healthcare are the definition of healthcare processes, the multi-disciplinary nature of healthcare, the flexibility and variability of the activities involved in health care processes, the need of interoperability between multiple information systems, and the continuous updating of scientific knowledge in healthcare.

  10. Analyzing Strategic Business Rules through Simulation Modeling

    Science.gov (United States)

    Orta, Elena; Ruiz, Mercedes; Toro, Miguel

    Service Oriented Architecture (SOA) holds promise for business agility since it allows business process to change to meet new customer demands or market needs without causing a cascade effect of changes in the underlying IT systems. Business rules are the instrument chosen to help business and IT to collaborate. In this paper, we propose the utilization of simulation models to model and simulate strategic business rules that are then disaggregated at different levels of an SOA architecture. Our proposal is aimed to help find a good configuration for strategic business objectives and IT parameters. The paper includes a case study where a simulation model is built to help business decision-making in a context where finding a good configuration for different business parameters and performance is too complex to analyze by trial and error.

  11. Measurement in Service Businesses: Challenges and Future Directions

    Science.gov (United States)

    Tyagi, Rajesh Kumar

    This chapter presents challenges faced by service businesses while implementing a measurement system. A review of existing frameworks is presented and a new framework, the Service Scorecard, is introduced. The Service Scorecard is an adaptation of the Six Sigma Business Scorecard for the service sector. The framework has also been influenced by existing frameworks such as the Malcom Baldrige award criteria, the Balanced Scorecard, the European Quality award and the Service Profit Chain model. The seven elements of the Service Scorecard are Growth, Leadership, Acceleration, Collaboration, Innovation, Execution, and Retention. The examples of measurement systems are presented with concrete real-world case examples. Final thoughts and the challenges faced are also presented.

  12. Business models of transnational entrepreneurs

    DEFF Research Database (Denmark)

    Decker, Arnim; Riddle, Liesl; Lucas, Steven

    undertaken. Our investigation however indicates that transnational entrepreneurs operating in emerging economies engage in different forms of business model innovation and thus contribute in significant ways to economic development. In so far, our study opens up a new avenue of research.......Our paper investigates the modes of business model innovation (BMI) that transna-tional entrepreneurs pursue when operating in emerging economy context. Drawingon a sample of 32 African diaspora entrepreneurs, we investigate how entrepreneurs leverage transnational social networks to adapt business......-technological, relating to products, services and/or processes. Transnational entrepreneurs are rooted in two (or more) environments, allowing them to draw on a richer diversity of resources (technological, organizational or market knowledge, as well as social capital). In emerging economies, transnational entrepreneurs...

  13. Using value models for business risk analysis in e-service networks

    NARCIS (Netherlands)

    Ionita, Dan; Wieringa, Roel J.; Wolos, Lars; Gordijn, Jaap; Pieters, Wolter; Ralyté, Jolita; España, Sergio; Pastor, Oscar

    2015-01-01

    Commercially provided electronic services commonly operate on top of a complex, highly-interconnected infrastructure, which provides a multitude of entry points for attackers. Providers of e-services also operate in dynamic, highly competitive markets, which provides fertile ground for fraud. Before

  14. Business Model Process Configurations

    DEFF Research Database (Denmark)

    Taran, Yariv; Nielsen, Christian; Thomsen, Peter

    2015-01-01

    Purpose – The paper aims: 1) To develop systematically a structural list of various business model process configuration and to group (deductively) these selected configurations in a structured typological categorization list. 2) To facilitate companies in the process of BM innovation......, by developing (inductively) an ontological classification framework, in view of the BM process configurations typology developed. Design/methodology/approach – Given the inconsistencies found in the business model studies (e.g. definitions, configurations, classifications) we adopted the analytical induction...... method of data analysis. Findings - A comprehensive literature review and analysis resulted in a list of business model process configurations systematically organized under five classification groups, namely, revenue model; value proposition; value configuration; target customers, and strategic...

  15. RETHINKING VALUE: A VALUE-CENTRIC MODEL OF PRODUCT, SERVICE AND BUSINESS DEVELOPMENT

    DEFF Research Database (Denmark)

    Randmaa, Merili; Mougaard, Krestine; Howard, Thomas J.

    2011-01-01

    Globalization and information technologies have made the economical landscape more transparent and customers smarter, more demanding and networked. Companies can see these changes as a threat to their business or as an opportunity to differentiate in the market and be a Prime Mover, by re......-thinking customer value within the value system. This article shows how the term “value” is understood in different contexts and fields of economy, to see if these definitions can be merged, in order to understand the concept of value in broader way. The authors argue through literature review and example cases...

  16. Aligning Business Motivations in a Services Computing Design

    Science.gov (United States)

    Roach, T.; Low, G.; D'Ambra, J.

    The difficulty in aligning business strategies with the design of enterprise systems has been recognised as a major inhibitor of successful IT initiatives. Service-oriented architecture (SOA) initiatives imply an entirely new approach to enterprise process enablement and require significant architectural redesign. Successful SOA deployments are highly dependent on the degree to which flexible support for evolving business strategies is embedded into their designs. This chapter addresses the challenge of modelling business strategies in support of SOA designs. The proposed framework is derived from conceptual elements introduced in the OMG business motivation model and delivers an architectural view for business stakeholders in a computational-independent model (CIM). This model represents the first of three layers that will define a complete reference architecture for a service-based computing model.

  17. 75 FR 20388 - International Business Machines Corporation, Global Technology Services Business Unit, Integrated...

    Science.gov (United States)

    2010-04-19

    ... Employment and Training Administration International Business Machines Corporation, Global Technology Services Business Unit, Integrated Technology Services, Cost and Expense Team, Working From Various States..., applicable to workers of International Business Machines Corporation, Global Technology Services...

  18. Supporting B2B Business Documents in XML Web Services

    Institute of Scientific and Technical Information of China (English)

    KIM Hyoungdo

    2004-01-01

    While XML web services become recognized as a solution to business-to-business transactions, there are many problems that should be solved. For example, it is not easy to manipulate business documents of existing standards such as RosettaNet and UN/EDIFACT EDI, traditionally regarded as an important resource for managing B2B relationships. As a starting point for the complete implementation of B2B web services, this paper deals with how to support B2B business documents in XML web services. In the first phase, basic requirements for driving XML web services by business documents are introduced. As a solution, this paper presents how to express B2B business documents in WSDL, a core standard for XML web services. This kind of approach facilitates the reuse of existing business documents and enhances interoperability between implemented web services. Furthermore, it suggests how to link with other conceptual modeling frameworks such as ebXML/UMM, built on a rich heritage of electronic business experience.

  19. Frameworks for understanding and describing business models

    DEFF Research Database (Denmark)

    Nielsen, Christian; Roslender, Robin

    2014-01-01

    This chapter provides in a chronological fashion an introduction to six frameworks that one can apply to describing, understanding and also potentially innovating business models. These six frameworks have been chosen carefully as they represent six very different perspectives on business models ...... Maps (2001) • Intellectual Capital Statements (2003) • Chesbrough’s framework for Open Business Models (2006) • Business Model Canvas (2008)......This chapter provides in a chronological fashion an introduction to six frameworks that one can apply to describing, understanding and also potentially innovating business models. These six frameworks have been chosen carefully as they represent six very different perspectives on business models...... and in this manner “complement” each other. There are a multitude of varying frameworks that could be chosen from and we urge the reader to search and trial these for themselves. The six chosen models (year of release in parenthesis) are: • Service-Profit Chain (1994) • Strategic Systems Auditing (1997) • Strategy...

  20. New global ICT-based business models

    DEFF Research Database (Denmark)

    . Contents: The Theoretical History and Background of Business Models The Th eoretical Background of Business Model Innovation ICT - a Key Enabler in Innovating New Global Business Models The NEWGIBM Research Methodology The Analytical Model for NEWGIBM Industry Service - Technology Centre The KMD Case Smart...... House Case The Nano Solar Case The Master Cat Case The Pitfalls Of The Blue Ocean Strategy - Implications Of "The Six Paths Framework" Network-Based Innovation - Combining Exploration and Exploitation? Innovating New Business Models in Inter-firm Collaboration NEW Global Business Models - What Did......The New Global Business model (NEWGIBM) book describes the background, theory references, case studies, results and learning imparted by the NEWGIBM project, which is supported by ICT, to a research group during the period from 2005-2011. The book is a result of the efforts and the collaborative...

  1. The Service Sentiment Indicator - A Business Climate Indicator for the German Business - Related Services Sector

    OpenAIRE

    Kaiser, Ulrich; Herbert S. Buscher

    1999-01-01

    No other area of the German economy has developed so emphatically in the past ten years as that of business-related services. Regardless their growing importance, business-related services still play only a minor role in official statistics. Above all, official statistics do not provide up-to-date information on the state of the business cycle of this sector. In a situation where such quantitative information is lacking, data obtained from business surveys give important guidelines to the sta...

  2. JIM CORGEL GM, e-business Hosting Services, IBMGlobal Services

    Institute of Scientific and Technical Information of China (English)

    JANKOT

    2004-01-01

    To many Chinese enterprises, e-business hosting services - IT resource consolidation and automation - are still a relatively new concept. The general concern is one related to the security of data as companies outsource the manage-ment of their IT environment. Jim Corgel,general manager of IBM Global Services'e-business hosting services, admits that it takes education to convince the potential users of the value of hosting services. Here he shares his thoughts on this latest innovation with CIB.

  3. 78 FR 14359 - Verizon Business Networks Services, Inc., Specialist-Tech Customer Service, Philadelphia, PA...

    Science.gov (United States)

    2013-03-05

    ... Employment and Training Administration Verizon Business Networks Services, Inc., Specialist-Tech Customer Service, Philadelphia, PA; Verizon Business Networks Services, Inc., Specialist-Tech Customer Service..., 2012, applicable to workers of Verizon Business Networks Services, Inc., Order Management...

  4. New Trends in European Companies’ Business Models

    Directory of Open Access Journals (Sweden)

    Georgeta ILIE

    2014-01-01

    Full Text Available Companies constantly reconsider and reconfigure their business models in order to create value and generate growth. They also reassess the price-performance correlation and new levels of capital efficiency. The new business models are frequently needed to provide goods at affordable prices through the adaptation of packaging strategies, pricing strategies, the product itself, and by helping to sustain financially the demand. In the context of current financial and economic difficulties, it reveals the inclusive business models that provide goods and services to poor people and also create employment. The paper tries to emphasize ways in which business models are evolving, and how to determine the right model for companies. In the same time, it also seeks to highlight trends in the development of new business models in the European countries which creates basic economic activities, giving people facing social and economic problems access to products and services that meet their needs.

  5. Business models for Serious Games developers - transition from a product centric to a service centric approach.

    Directory of Open Access Journals (Sweden)

    Jannicke Baalsrud Hauge

    2014-02-01

    Full Text Available In the context of the serious games industry, up to now the most commonly used BM among developers representing SMEs consists in offering an individual product to the customer, based on tailored one-of a kind production. Such production has high costs and low re-usability and leads to a long time-to-market. For an industry dealing with products highly dependent on technological advances, this implies high risks for failure and thus being put out of business. Consequently, an increasing number of Serious Games developers are struggling to survive. These trends are not specific for the SG development sector, but can actually be observed in several others, like software industry as well as the manufacturing industry, where a transition to less product-oriented BM can be observed. This article is based on an analysis of cases studies to outline how such a transition might be possible also within serious game industry, but also to discuss the threats and opportunities of the transition, both based on case studies as well as on comparison with experiences in other industries

  6. A New Business Model for Problem Solving-Infusing Open Collaboration and Innovation Health and Human Services

    Science.gov (United States)

    Davis, Jeffrey R.; Richard, Eliabeth E.; Fogarty, Jennifer A.; Rando, Cynthia M.

    2011-01-01

    This slide presentation reviews the Space Life Sciences Directorate (SLSD) new business model for problem solving, with emphasis on open collaboration and innovation. The topics that are discussed are: an overview of the work of the Space Life Sciences Directorate and the strategic initiatives that arrived at the new business model. A new business model was required to infuse open collaboration/innovation tools into existing models for research, development and operations (research announcements, procurements, SBIR/STTR etc). This new model involves use of several open innovation partnerships: InnoCentive, Yet2.com, TopCoder and NASA@work. There is also a new organizational structure developed to facilitate the joint collaboration with other NASA centers, international partners, other U.S. Governmental organizations, Academia, Corporate, and Non-Profit organizations: the NASA Human Health and Performance Center (NHHPC).

  7. Evolution of Business Models

    DEFF Research Database (Denmark)

    Antero, Michelle C.; Hedman, Jonas; Henningsson, Stefan

    2013-01-01

    The ERP industry has undergone dramatic changes over the past decades due to changing market demands, thereby creating new challenges and opportunities, which have to be managed by ERP vendors. This paper inquires into the necessary evolution of business models in a technology-intensive industry (e......, by adopting different value configurations to reflect the convergence of customers, suppliers and vendors....

  8. Business Model Innovation

    DEFF Research Database (Denmark)

    Rohrbeck, René; Günzel, Franziska; Uliyanova, Anastasia

    2012-01-01

    In many industries, companies are faced with disruptions from emerging technologies, from the political and legislative environment, from alternative business models or from socio-cultural shifts. Research on strategic foresight (SF) has been aimed at investigating how companies achieve to identify......, anticipate and manage disruptions and prepare for an uncertain future. The research is based on the observation that strategic management in large companies is characterized by certain ignorance towards any changes occurring outside their current business area, and that to maintain a competitive position...

  9. The Business Modeling Lab

    DEFF Research Database (Denmark)

    Buur, Jacob; Mitchell, Robb

    2011-01-01

    This paper presents a set of techniques for modelling business in rich, tangible formats. These tangible formats were developed in companies and educational settings and have proven extraordinarily successful in initiating conversations about how to innovate business in cross-disciplinary and cross......-functional groups of participants. Our aim here is to provide an overview of the techniques and the state of our research rather than a detailed argument for each of them. This is still work in progress, but the results are so convincing that we offer to publish although some of the factors that contribute...

  10. Business Model for Czech Agribusiness

    Directory of Open Access Journals (Sweden)

    Poláková Jana

    2015-09-01

    Full Text Available Business modelling facilitates the understanding of value creation logic in organizations in general. Identifying the components of business models based on different criteria helps understanding the fundamentals of business and the position of entrepreneurs and managers in companies. The present research is focused on the definition of a specific business model for the Czech agribusiness sector. Based on the theoretical background and evaluation of selected business models, the aim is to create a new business model, using components which take into account the specifics of this particular industry.

  11. Modelling in Business Model design

    NARCIS (Netherlands)

    Simonse, W.L.

    2013-01-01

    It appears that business model design might not always produce a design or model as the expected result. However when designers are involved, a visual model or artefact is produced. To assist strategic managers in thinking about how they can act, the designers challenge is to combine strategy and

  12. A Business Process Model and Reengineering Plan for the Student Services Department of the Marine Corps Institute.

    Science.gov (United States)

    1997-09-01

    Department (SSD). The objective of this thesis is to develop the As-Is process model , redesign the processes to increase efficiency and reduce costs, and...develop a To-Be process model to improve the current business processes. Additionally, data flow diagrams of the To-Be processes are developed to assist

  13. Business Process Modeling: Blueprinting

    OpenAIRE

    Al-Fedaghi, Sabah

    2017-01-01

    This paper presents a flow-based methodology for capturing processes specified in business process modeling. The proposed methodology is demonstrated through re-modeling of an IBM Blueworks case study. While the Blueworks approach offers a well-proven tool in the field, this should not discourage workers from exploring other ways of thinking about effectively capturing processes. The diagrammatic representation presented here demonstrates a viable methodology in this context. It is hoped this...

  14. A Study on Intelligent System Design of U-Business Service by Using Ubiquitous Component Technologies

    Directory of Open Access Journals (Sweden)

    Hangbae Chang

    2012-04-01

    Full Text Available The u‐Business service is prevailed trend due to rapid development of telecommunication technology and the growth of ubiquitous computing environments. However, since the majority of u‐Business service cases such as home network service, location‐based service have not been focused on user requirements, and deduced business services and built systems considering only technical issues, there may be a possibility to be an obstacle for spreading advanced future u‐Business services. Therefore, this study investigated user requirements to model the u‐Bookstore business service as a killer service of u‐Businesses and designed a system for a large bookstore. By exploiting various ways to deduce u‐Serviceʹs requirements needed in the future‐ enabled ubiquitous computing business environments and proposing directions to implement them. This study result is anticipated to suggest validity for developing ubiquitous computing technologies, and it is expected to utilize as fundamental data for spreading u‐Business.

  15. Business Model Innovation Leadership

    DEFF Research Database (Denmark)

    Lindgren, Peter

    2012-01-01

    When SME´s practice business model (BM) innovation (BMI), leading strategically BMs through the innovation process can be the difference between success and failure to a BM. Business Model Innovation Leadership (BMIL) is however extremely complex to carry out especially to small and medium size...... enterprises (SME). There are so many opportunities, pitfalls and strategies to consider while “the business” has to be operated simultaneously. The paper provides a study of BMIL in practise in SME´s and show different ways of how they handle BMIL and BMIL strategies. The SME´s were examined through...... a framework model called the BMIL strategy canvas. The research approach was action research carried out from 2008 - 2012. Intense study of 35 US and EU SME´s and 97 of their different BM´s form the empirical background. The findings represent learning and characteristic of BMIL with a strong reference...

  16. 77 FR 65581 - Verizon Business Networks Services, Inc., Senior Analyst, Service Program Delivery (SA-SPD...

    Science.gov (United States)

    2012-10-29

    ... Employment and Training Administration Verizon Business Networks Services, Inc., Senior Analyst, Service..., 2012, applicable to workers and former workers of Verizon Business Network Services, Inc., Senior... hereby issued as follows: ] All workers of Verizon Business Network Services, Inc., Senior...

  17. Business model dynamics and innovation

    DEFF Research Database (Denmark)

    Cavalcante, Sergio Andre; Kesting, Peter; Ulhøi, John Parm

    2011-01-01

    Purpose – This paper aims to discuss the need to dynamize the existing conceptualization of business model, and proposes a new typology to distinguish different types of business model change. Design/methodology/approach – The paper integrates basic insights of innovation, business process...... and routine research into the concept of business model. The main focus of the paper is on strategic and terminological issues. Findings – The paper offers a new, process-based conceptualization of business model, which recognizes and integrates the role of individual agency. Based on this, it distinguishes...... and specifies four different types of business model change: business model creation, extension, revision, and termination. Each type of business model change is associated with specific challenges. Practical implications – The proposed typology can serve as a basis for developing a management tool to evaluate...

  18. Business Model Innovation Leadership

    DEFF Research Database (Denmark)

    Lindgren, Peter

    2012-01-01

    When SME´s practice business model (BM) innovation (BMI), leading strategically BMs through the innovation process can be the difference between success and failure to a BM. Business Model Innovation Leadership (BMIL) is however extremely complex to carry out especially to small and medium size...... enterprises (SME). There are so many opportunities, pitfalls and strategies to consider while “the business” has to be operated simultaneously. The paper provides a study of BMIL in practise in SME´s and show different ways of how they handle BMIL and BMIL strategies. The SME´s were examined through...... “predefined” set of user and/or customer groups. SME´s are reacting to a specific customer or market demand but the BMIL strategies do often not put them in a better or more central strategic position in their market and industry – and in the BMI process. The research shows some common approaches about SME...

  19. Business Models for Open Innovation

    DEFF Research Database (Denmark)

    Saebi, Tina; Foss, Nicolai Juul

    of open business models by systematically linking open innovation strategies to core business model dimensions, notably the content, structure, governance of transactions. We further illustrate a continuum of open innovativeness, differentiating between four types of open business models. We contribute......Research on open innovation suggests that companies benefit differentially from adopting open innovation strategies; however, it is unclear why this is so. One possible explanation is that companies’ business models are not attuned to open strategies. Accordingly, we propose a contingency model...... to the open innovation literature by specifying the conditions under which business models are conducive to the success of open innovation strategies....

  20. Business Models for Open Innovation

    DEFF Research Database (Denmark)

    Saebi, Tina; Foss, Nicolai J.

    2015-01-01

    of open business models by systematically linking open innovation strategies to core business model dimensions, notably the content, structure, governance of transactions. We further illustrate a continuum of open innovativeness, differentiating between four types of open business models. We contribute......Research on open innovation suggests that companies benefit differentially from adopting open innovation strategies; however, it is unclear why this is so. One possible explanation is that companies' business models are not attuned to open strategies. Accordingly, we propose a contingency model...... to the open innovation literature by specifying the conditions under which business models are conducive to the success of open innovation strategies....

  1. BUSINESS MODEL IN ELECTRICITY INDUSTRY USING BUSINESS MODEL CANVAS APPROACH; THE CASE OF PT. XYZ

    National Research Council Canada - National Science Library

    Wicaksono, Achmad Arief; Syarief, Rizal; Suparno, Ono

    2017-01-01

    .... This study aims to identify company's business model using Business Model Canvas approach, formulate business development strategy alternatives, and determine the prioritized business development...

  2. UML in business process modeling

    Directory of Open Access Journals (Sweden)

    Bartosz Marcinkowski

    2013-03-01

    Full Text Available Selection and proper application of business process modeling methods and techniques have a significant impact on organizational improvement capabilities as well as proper understanding of functionality of information systems that shall support activity of the organization. A number of business process modeling notations were popularized in practice in recent decades. Most significant of the notations include Business Process Modeling Notation (OMG BPMN and several Unified Modeling Language (OMG UML extensions. In this paper, the assessment whether one of the most flexible and strictly standardized contemporary business process modeling notations, i.e. Rational UML Profile for Business Modeling, enable business analysts to prepare business models that are all-embracing and understandable by all the stakeholders. After the introduction, methodology of research is discussed. Section 2 presents selected case study results. The paper is concluded with a summary.

  3. Business-to-Business Customer Acquisition by Means of Direct Marketing for Services SMEs

    OpenAIRE

    Novikov, Alexey

    2016-01-01

    The research discusses the problem of business-to-business services SMEs’ customer acquisition by means of direct marketing. The main objective of the study was to gain a deeper understanding of the problem of customer acquisition by means of direct marketing to explore the cost-effective direct marketing communication channels for business-to-business services SMEs. The interrelation of customer acquisition and the concepts of business-to-business services marketing, customer relatio...

  4. Business Process Simulation: Requirements for Business and Resource Models

    Directory of Open Access Journals (Sweden)

    Audrius Rima

    2015-07-01

    Full Text Available The purpose of Business Process Model and Notation (BPMN is to provide easily understandable graphical representation of business process. Thus BPMN is widely used and applied in various areas one of them being a business process simulation. This paper addresses some BPMN model based business process simulation problems. The paper formulate requirements for business process and resource models in enabling their use for business process simulation.

  5. Technical developments in international satellite business services

    Science.gov (United States)

    Tan, P. P.

    At the conception of International Satellite Business Services (ISBS), it was a primary objective to provide flexibility for accommodating a variety of service requirements which might be established by mutual agreement between users. The design guidelines are to ensure that the space segment is efficiently utilized, while other satellite services are protected from interference. Other considerations are related to an acceptable earth segment cost, maximum connectivity in worldwide services, the capability of growth and a reasonably smooth transition into future systems, and the maintenance of high performance objectives. Attention is given to a system overview, the characteristics of satellites for ISBS, and technological developments with some application possibilities for ISBS.

  6. Service Visibility Across Lines Of Business

    Directory of Open Access Journals (Sweden)

    Karen L. Harper

    2011-11-01

    Full Text Available This paper introduces the use of service science to maximize profitability by providing service transparency across lines of business in a financial operating environment. The concept of a live collector that runs in the cloud is presented. The collector gives information visibility, context mediation, and presentation facilities on a dynamic basis by employing the principles of cloud computing. The subject of cloud computing is introduced in the paper.

  7. Teaching Business Ethics through Service Learning Metaprojects

    Science.gov (United States)

    Vega, Gina

    2007-01-01

    The urgent messages of good business include the importance of ethical management behaviors, focus on corporate citizenship, recognition of principled leadership, moral awareness, and participation in social change. This article describes the Service Learning Metaproject (a nested set of projects required of all students) and shows what students…

  8. Creating a Business Case from a Business Model

    NARCIS (Netherlands)

    Meertens, Lucas Onno; Starreveld, Eelco; Iacob, Maria Eugenia; Nieuwenhuis, Lambertus Johannes Maria; Shishkov, Boris

    2014-01-01

    Intuitively, business cases and business models are closely connected. However, a thorough literature review revealed no research on the combination of them. Besides that, little is written on the evaluation of business models at all. This makes it difficult to compare different business model

  9. Business Engineering Model

    OpenAIRE

    Österle, Hubert; Blessing, Dieter

    2000-01-01

    Business Engineering bedeutet systematische Entwicklung neuer Geschäftslösungen. Business Engineering zerlegt die Transformation von Unternehmen in beherrschbare Schritte, gibt Anleitung zur Bearbeitung dieser Schritte und verbindet diese in Vorgehensmodellen für Projekte. Der Aufsatz erklärt die Arbeitsweise des Business Engineering anhand eines durchgängigen Beispiels und beschreibt die Grundprinzipien dieser neuen Disziplin.

  10. What Drives Business Model Adaptation?

    DEFF Research Database (Denmark)

    Saebi, Tina; Lien, Lasse B.; Foss, Nicolai Juul

    2016-01-01

    -rigidity as well as prospect theory to examine business model adaptation in response to external threats and opportunities. Additionally, drawing on the behavioural theory of the firm, we argue that the past strategic orientation of a firm creates path dependencies that influence the propensity of the firm...... to adapt its business model. We test our hypotheses on a sample of 1196 Norwegian companies, and find that firms are more likely to adapt their business model under conditions of perceived threats than opportunities, and that strategic orientation geared towards market development is more conducive......Business models change as managers not only innovate business models, but also engage in more mundane adaptation in response to external changes, such as changes in the level or composition of demand. However, little is known about what causes such business model adaptation. We employ threat...

  11. Directed Innovation of Business Models

    Directory of Open Access Journals (Sweden)

    Stelian Brad

    2016-06-01

    Full Text Available Business model innovation is an important issue to keep business competitive and increase company’s profits. Due to many market attractors, identification of appropriate paths of business model evolution is a painful and risky process. To improve decision’s effectiveness in this process, an architectural construct of analysis and conceptualization for business model innovation that combines directed evolution and blue ocean concepts is proposed in this paper under the name of directed innovation. It displays the key points where innovations would happen to direct adaptation of the business model towards sustainable competitiveness. Formulation of mature solutions is supported by inventive problem solving tools. The significance of the directed innovation approach is demonstrated in a case study dealing with business model innovation of a software company.

  12. Ad-Hoc Business Processes in Web Services

    NARCIS (Netherlands)

    Wombacher, Andreas; Mahleko, Bendick

    2003-01-01

    Web service technologies promise to facilitate collaboration among business partners by helping potential business partners find one another and integrate their business processes to do business. Daunting challenges however exist before the full potential of Web services can be realized. Indexing me

  13. Ad-Hoc Business Processes in Web Services

    NARCIS (Netherlands)

    Wombacher, Andreas; Mahleko, Bendick

    2003-01-01

    Web service technologies promise to facilitate collaboration among business partners by helping potential business partners find one another and integrate their business processes to do business. Daunting challenges however exist before the full potential of Web services can be realized. Indexing me

  14. The Service Utility Model in Service Management

    Institute of Scientific and Technical Information of China (English)

    LI Yan; ZHOU Wen-an; SONG Jun-de

    2005-01-01

    Aiming to provide a measurable service Quality of Service (QoS) evaluating method for service inventory management, this paper proposes a new mobile Service Utility Model (SUM), considers the service and business layer elements into the service utility influence profile, and proposes an self-adaptive service inventory management algorithm as a QoS control scheme based on SUM. It can be concluded from the simulation result that the service inventory utility can be fully reflected by SUM and the whole system efficiency is greatly increased by using SUM as the adaptive rule.

  15. Online Tourism Services : Concepts Summarizing and Business Models Classification%在线旅行服务:概念分析与模式分类

    Institute of Scientific and Technical Information of China (English)

    李东; 郑向敏

    2011-01-01

    After three decades of development, Chinese tourism industry has entered into the mass tour era that is characterized by individual tours and Do-It-Yourself tours. With the vigorous development of the Chinese tourism industry, and strong growth and applications of the Intemet technology, online tourism services become the most vibrant and fastest-growing business, and taking more powerful influence for tourism industry modernization. Under the background of the booming online travel services, this article focuses on the basic study of the area. Firstly, summarize the concepts of online travel services, the online travel service provider, and the business model of online travel services. Secondly, compare the characteristics of online travel service and traditional travel service. Thirdly, systematically categorizes the different busi-ness models.%随着中国旅游业的蓬勃发展、互联网信息技术的应用及消费者需求的不断变化,在线旅行服务行业规模不断壮大,商业模式不断创新,成为旅游服务中最具活力且增长最快的领域之一,成为推动旅游服务业现代化发展的重要力量。本文在分析在线旅行服务的组成要素及基本概念基础上,总结了国内对在线旅行服务网站的研究分类,并进一步根据广义的分类标准,尝试分析构建在线旅行服务商业模式的类型体系,以期为相关企业发展和新企业进入在线旅行服务市场提供借鉴。

  16. Quality Business Service Provider in Community Enterprise

    Directory of Open Access Journals (Sweden)

    Chalard Chantarasombat

    2012-01-01

    Full Text Available Problem statement: The development of community enterprises focuses on the development of service providers for commercial industries and community enterprises and it is necessary to create and extend the development according to the changing global conditions. The department of industrial promotion and industry promotion center region 5, Khon Kaen must create and develop the quality of service providers in community enterprises as an exclusive course to find a model and development guideline in effective operations that is efficient and appropriate according to the particular community. Approach: The objectives of this research were: (1 to recruit and select at least 15 individuals to participate in the training of service providers in community enterprise in Kalasin province. (2 To define the structure, content, create a curriculum and development of service providers in community enterprise. (3 To develop the participants basic skills training, create motivation, learning experience through on the job training and business management and capability in the diagnosing the cause of problems. (4 To develop the participants understanding of community product standards and provide advice and consultation on the preparation and application of manufacturing standard certification of community products, community enterprise management and provide advice in the implementation of management standards of community enterprises. (5 Satisfaction of the participants training in service providers in community enterprise. Results: 29 people applied for the training program and 26 passed evaluation which was higher than the target of 15 individuals. The theoretical training courses prior to the training had an overall average of 5.06 and after the training had an average of 15.80, the average progress was 10.74. The exercise training through on the job training was regarded as a vocational skill and hand an average of 5.27 before the training. After the

  17. Analyzing business models

    DEFF Research Database (Denmark)

    Nielsen, Christian

    2014-01-01

    , because the costs of processing and analyzing it exceed the benefits indicating bounded rationality. Hutton (2002) concludes that the analyst community’s inability to raise important questions on quality of management and the viability of its business model inevitably led to the Enron debacle. There seems...... financial statement. Plumlee (2003) finds for instance that such information imposes significant costs on even expert users such as analysts and fund managers and reduces their use of it. Analysts’ ability to incorporate complex information in their analyses is a decreasing function of its complexity...... to be evidence of the fact that all types of corporate stakeholders from management to employees, owners, the media and politicians have grave difficulties in interpreting new forms of reporting. One hypothesis could be that if managements’ own understanding of value creation is disclosed to the other...

  18. Comparative analysis of business rules and business process modeling languages

    Directory of Open Access Journals (Sweden)

    Audrius Rima

    2013-03-01

    Full Text Available During developing an information system is important to create clear models and choose suitable modeling languages. The article analyzes the SRML, SBVR, PRR, SWRL, OCL rules specifying language and UML, DFD, CPN, EPC and IDEF3 BPMN business process modeling language. The article presents business rules and business process modeling languages theoretical comparison. The article according to selected modeling aspects of the comparison between different business process modeling languages ​​and business rules representation languages sets. Also, it is selected the best fit of language set for three layer framework for business rule based software modeling.

  19. The four things a service business must get right.

    Science.gov (United States)

    Frei, Frances X

    2008-04-01

    Many of the management tools and techniques used in service businesses were designed to tackle the challenges of product companies. Although they are valuable to service managers, they aren't sufficient for success. In this article, Harvard Business School's Frei explains why and urges companies to add some new ones to the mix. After years of extensive research and analysis, she offers an approach for crafting a profitable service business based on four critical elements: the design of the offering, employee management, customer management, and the funding mechanism. Just like a product that's going to market, a service needs to be compellingly designed, and management must field a workforce capable of producing it at an attractive price. Additionally, however, service firms must manage their customers, who do not simply use the service but also can be integral to its production: Because customers' involvement as producers can wreak havoc on costs, companies must also develop creative ways to fund their distinctive offerings, by providing a self-service alternative, for example, or by offsetting expenses with operational savings. A close look at successful service businesses--Wal-Mart, Commerce Bank, the Cleveland Clinic, and others--reveals that effective integration of the four elements is key. There is no "right" way to combine them; the appropriate design of one depends upon the other three. If managers don't get all four pulling together, they risk pulling the enterprise apart. Incumbents can fend off attacks from highly focused upstarts by becoming multifocused--that is, by pursuing multiple niches through optimized service models rather than trying to cover the entire waterfront with one model. Shared services within a firm (functions such as HR and finance) can help, since they will enable it to generate economies of scale and experience across models.

  20. Study on Business Service Models In Cloud Computing Environment%云计算环境下的商业服务模式研究

    Institute of Scientific and Technical Information of China (English)

    韩耀军; 孔楠

    2012-01-01

    The business service models on the basis of cloud computing will absolutely have a far-reaching influence on current commercial society and Internet application mode. By comparison of several key platforms at the present, the paper provides a universally applicable business service model on the basis of cloud computing platform, and discusses a-bout the strength of the model. The paper presents different cloud computing service modes selected by enterprise in starting, growing and mature stages.%以云计算平台为核心的商业服务模式将会对现有的商业社会及互联网应用模式产生深远的影响.文章对基于云计算的商业服务模式进行了研究.在分析了几个有代表性的云计算提供商的云计算平台服务模式的基础上,提出了基于云计算平台的商业服务模型,分析了云计算商业服务模式的优势.给出了企业在起步、壮大、成熟等不同发展阶段应选择的云计算服务模式.

  1. Creating dynamic business processes using semantic web services and business rules

    NARCIS (Netherlands)

    Gong, Y.; Janssen, M.

    2011-01-01

    Service Oriented Architecture (SOA) and Business Rules (BR) are used by organization to adapt to changes. The disadvantage of this approach is that processes need to be defined in advance often requiring labor-intensive and time-consuming modeling processes. Usually, only a limited number of variati

  2. Developing Semantic Business Model for VO Construction on Semantic Grid

    Institute of Scientific and Technical Information of China (English)

    CHU Wang; QIAN Depei

    2006-01-01

    This paper combines semantic web technology with business modeling and yields semantic business model that is semantically described in terms of roles and relationships. The semantic business model can be used to discover grid services by means of automation tools. The gap between business goals and grid services is bridged by role relationships and compositions of them, so that the virtual organization evolution is supported effectively. Semantic business model can support virtual organization validation at design stage rather than at run-time stage. The designers can animate their business model and make initial assessment of what interactions should occur between roles and in which order. The users can verify whether the grid service compositions satisfy business goals.

  3. Preparing for business model change

    DEFF Research Database (Denmark)

    Cavalcante, Sergio Andre

    2014-01-01

    The purpose of this paper is to investigate managers’ initiatives in the context of an emergent technology and their effect on the business models of firms. Building on four case studies of organizations interested in using an emergent technology for commercial purposes, this study applies...... a process-based framework of business model change. The main finding is that managers’ initiatives occur in the context of a “pre-stage” of potential business model change, which includes processes of experimenting and learning. The pre-stage finding gives a better understanding of when change initiatives...... affect a business model and when they do not, allowing managers to adopt a more proactive behaviour and guide their organizations towards effective business model change. The main contribution of this paper is to suggest the inclusion of the pre-stage idea in research and practice, since...

  4. Constructing a Business Model Taxonomy

    DEFF Research Database (Denmark)

    Groth, Pernille; Nielsen, Christian

    2015-01-01

    Abstract Purpose: The paper proposes a research design recipe capable of leading to future business model taxonomies and discusses the potential benefits and implications of achieving this goal. Design/Methodology/Approach: The paper provides a review of relevant scholarly literature about business...... models to clarify the subject as well as highlighting the importance of past studies of business model classifications. In addition it reviews the scholarly literature on relevant methodological approaches, such as cluster analysis and latent class analysis, for constructing a business model taxonomy....... The two literature streams combined to form the basis for the suggested recipe. Findings: The paper highlights the need for further large-scale empirical studies leading to a potential business model taxonomy, a topic that is currently under-exposed even though its merits are highlighted continuously...

  5. Constructing a Business Model Taxonomy

    DEFF Research Database (Denmark)

    Groth, Pernille; Nielsen, Christian

    2015-01-01

    Abstract Purpose: The paper proposes a research design recipe capable of leading to future business model taxonomies and discusses the potential benefits and implications of achieving this goal. Design/Methodology/Approach: The paper provides a review of relevant scholarly literature about business...... models to clarify the subject as well as highlighting the importance of past studies of business model classifications. In addition it reviews the scholarly literature on relevant methodological approaches, such as cluster analysis and latent class analysis, for constructing a business model taxonomy....... The two literature streams combined to form the basis for the suggested recipe. Findings: The paper highlights the need for further large-scale empirical studies leading to a potential business model taxonomy, a topic that is currently under-exposed even though its merits are highlighted continuously...

  6. Model business letters, emails and other business documents

    CERN Document Server

    Taylor, Shirley

    2012-01-01

    For anyone who wants to communicate effectively in business, this is your complete reference guide for any form of written communication. Packed with over 500 sample documents, over 100 tips for better business writing and useful templates you can apply to your writing immediately, Model Business Letters will help you put the key rules of good business writing into action.

  7. Reinforcement Learning Based Web Service Compositions for Mobile Business

    Science.gov (United States)

    Zhou, Juan; Chen, Shouming

    In this paper, we propose a new solution to Reactive Web Service Composition, via molding with Reinforcement Learning, and introducing modified (alterable) QoS variables into the model as elements in the Markov Decision Process tuple. Moreover, we give an example of Reactive-WSC-based mobile banking, to demonstrate the intrinsic capability of the solution in question of obtaining the optimized service composition, characterized by (alterable) target QoS variable sets with optimized values. Consequently, we come to the conclusion that the solution has decent potentials in boosting customer experiences and qualities of services in Web Services, and those in applications in the whole electronic commerce and business sector.

  8. Knowledge-Intensive Business Services and Business Consulting Services in Romanian Changing Economic Environment

    Directory of Open Access Journals (Sweden)

    Iacob Cătoiu

    2016-02-01

    Full Text Available The impact of the knowledge based society, especially on knowledge intensive business services, proved to have a really significant influence on the development of services industry. Consultancy services are acknowledged as innovation-intensive and knowledge-intensive business services at the same time. On the base of qualitative and quantitative research, by combining the disparities analysis with logical ranking, critical assessments and explanatory associations, comparative analysis, and empirical research, this article aims to contribute to a better appreciation and understanding of the consultancy services sector in Romania, as part of the larger family of knowledge intensive business services. The regional differences of business and personalized consultancy services are considered for discussion and revealed in the specific of the national network that has a clearly defined center. The concentration of the consultancy companies and most employees in four regions reflects the theory according to which the supply of these services is unevenly distributed, following the potential clients from better developed areas of the country. In all four types of analyzed consultancy activities, the total profit is bigger than economic loss. The disparities between regions are also supported by the dynamic evolution of the consultancy sector in Romania.

  9. Opening Up the Business Model

    DEFF Research Database (Denmark)

    Smith, Pernille; Cavalcante, Sérgio André; Kesting, Peter

    This paper investigates the process whereby firms move from a closed to an open business model, and, in so doing it points to the relationship between a firm's innovation approach and its business model(s). The empirical setting of this qualitative investigation is a consortium of Danish...... organizations, which was recently established to develop commercial applications for an emergent positioning technology. The consortium comprises six core partners (three firms, two universities, and one applied research institute) with another eight firms having expressed interest in future collaboration....... A significant contribution of this paper is to show that adopting an open innovation model is unlikely to succeed without changing the underlying business model.  ...

  10. Opening Up the Business Model

    DEFF Research Database (Denmark)

    Smith, Pernille; Cavalcante, Sérgio André; Kesting, Peter

    This paper investigates the process whereby firms move from a closed to an open business model, and, in so doing it points to the relationship between a firm's innovation approach and its business model(s). The empirical setting of this qualitative investigation is a consortium of Danish...... organizations, which was recently established to develop commercial applications for an emergent positioning technology. The consortium comprises six core partners (three firms, two universities, and one applied research institute) with another eight firms having expressed interest in future collaboration....... A significant contribution of this paper is to show that adopting an open innovation model is unlikely to succeed without changing the underlying business model.  ...

  11. An introduction to business models

    DEFF Research Database (Denmark)

    Nielsen, Christian; Lund, Morten

    2014-01-01

    A business model is a sustainable way of doing business. Here sustainability stresses the ambition to survive over time and create a successful, perhaps even profitable, entity in the long run. The reason for this apparent ambiguity around the concept of profitability is, of course, that business...... models apply to many different settings than the profit-oriented company. The application of business models is much broader and is a meaningful concept both in relation to public-sector administration, NGO’s, schools and universities and us, as individuals. Whether, in the case of the privately owned...... company, profits are retained by the shareholders or distributed in some degree to a broader mass of stakeholders is not the focus here. Rather, it is the point of this book to illustrate how one may go about conceptualizing, analyzing or communicating the business model of a company, organisation...

  12. An Analysis of Telemedicine in Taiwan: A Business Model Perspective

    National Research Council Canada - National Science Library

    Lin, Tung-Cheng; Chang, Hong-Jer; Huang, Chung-Chien

    2011-01-01

    Background: As a useful tool, business model holds the promises to make operations explicitly in terms of what services and benefits the consumer may receive, the ways services may be provided, and what...

  13. Business model metrics: an open repository

    NARCIS (Netherlands)

    Heikkila, M.; Bouwman, W.A.G.A.; Heikkila, J.; Solaimani, S.; Janssen, W.

    2015-01-01

    Development of successful business models has become a necessity in turbulent business environments, but compared to research on business modeling tools, attention to the role of metrics in designing business models in literature is limited. Building on existing approaches to business models and

  14. Business model metrics: an open repository

    NARCIS (Netherlands)

    Heikkila, M.; Bouwman, W.A.G.A.; Heikkila, J.; Solaimani, S.; Janssen, W.

    2015-01-01

    Development of successful business models has become a necessity in turbulent business environments, but compared to research on business modeling tools, attention to the role of metrics in designing business models in literature is limited. Building on existing approaches to business models and per

  15. Business model metrics: an open repository

    NARCIS (Netherlands)

    Heikkila, M.; Bouwman, W.A.G.A.; Heikkila, J.; Solaimani, S.; Janssen, W.

    2015-01-01

    Development of successful business models has become a necessity in turbulent business environments, but compared to research on business modeling tools, attention to the role of metrics in designing business models in literature is limited. Building on existing approaches to business models and per

  16. Care Models of eHealth Services: A Case Study on the Design of a Business Model for an Online Precare Service

    NARCIS (Netherlands)

    Van Meeuwen, D.P.D.; Van Walt Meijer, Q.J.; Simonse, L.W.L.

    2015-01-01

    Background With a growing population of health care clients in the future, the organization of high-quality and cost-effective service providing becomes an increasing challenge. New online eHealth services are proposed as innovative options for the future. Yet, a major barrier to these services appe

  17. Care Models of eHealth Services: A Case Study on the Design of a Business Model for an Online Precare Service

    NARCIS (Netherlands)

    Van Meeuwen, D.; Van Walt Meijer, Q.; Simonse, W.L.

    2015-01-01

    Background: With a growing population of health care clients in the future, the organization of high-quality and cost-effective service providing becomes an increasing challenge. New online eHealth services are proposed as innovative options for the future. Yet, a major barrier to these services app

  18. Towards a Multi Business Model Innovation Model

    DEFF Research Database (Denmark)

    Lindgren, Peter; Jørgensen, Rasmus

    2012-01-01

    This paper studies the evolution of business model (BM) innovations related to a multi business model framework. The paper tries to answer the research questions: • What are the requirements for a multi business model innovation model (BMIM)? • How should a multi business model innovation model...... look like? Different generations of BMIMs are initially studied in the context of laying the baseline for how next generation multi BM Innovation model (BMIM) should look like. All generations of models are analyzed with the purpose of comparing the characteristics and challenges of previous...

  19. Biopharma business models in Canada.

    Science.gov (United States)

    March-Chordà, I; Yagüe-Perales, R M

    2011-08-01

    This article provides new insights into the different strategy paths or business models currently being implemented by Canadian biopharma companies. Through a case-study methodology, seven biopharma companies pertaining to three business models were analyzed, leading to a broad set of results emerging from the following areas: activity, business model and strategy; management and human resources; and R&D, technology and innovation strategy. The three business models represented were: model 1 (conventional biotech oriented to new drug development, radical innovation and search for discoveries); model 2 (development of a technology platform, usually in proteomics and bioinformatics); and model 3 (incremental innovation, with shorter and less risky development timelines). Copyright © 2011 Elsevier Ltd. All rights reserved.

  20. Adoção de E-Business e mudanças no modelo de negócio: inovação organizacional em pequenas empresas dos setores de comércio e serviços E-Business adoption and business model changes: organizational innovation in small businesses in the trade and service sectors

    Directory of Open Access Journals (Sweden)

    Jose Braz de Araujo

    2013-03-01

    productivity by adopting practices that enhance organizational performance, such as e-business. In order for e-business to improve performance in these companies it is has to be properly included in its business model to meet their greater needs. The objective of this paper is to describe the business model used by small enterprises in the trade and service sector for e-business adoption focusing on the main problems in adopting it and the main results obtained by these companies. A descriptive research was conducted in two stages: qualitative, an exploratory study in 13 companies, and quantitative, data collection in 156 companies. The main findings were the centralization of e-business adoption decision-making and its operation by the partner/owners, the use of Internet for product branding as the primary value proposition, and the separation between physical and online operations in most companies. The main results obtained were expansion of geographical scope of product sales, improvement in marketing organization, and use of social networking sites for customer relationship.

  1. Business Models for Power System Flexibility

    DEFF Research Database (Denmark)

    Boscan, Luis; Poudineh, Rahmatallah

    2016-01-01

    -enabling business models, adding new activities to the existing supply chain. Ranging from technological to market-based innovation, this chapter reviews the latest developments in these emerging models. The main conclusion is that when flexibility becomes scarce in the system, new players with their innovative......As intermittent, renewable resources gain more share in the generation mix, the need for power system flexibility increases more than ever. Parallel to this, technological change and the emergence of new players bringing about innovative solutions are boosting the development of flexibility...... business models will play an important role in ensuring sufficiency and efficiency of flexibility services....

  2. Outsourcing and offshoring of business services: Challenges to theory, management and geography of innovation

    OpenAIRE

    Massini, Silvia; Miozzo,Marcela

    2010-01-01

    Drawing on an original survey, we discuss the trends and challenges posed by the outsourcing and offshoring of business services. We document and analyse the increasing offshoring of business services (administrative services, call centres, IT services, procurement and product development) from USA and Europe to less developed countries, the functions offshored, size of offshorers, destination, and delivery models and explore the role of ICTs and the development of both large global services ...

  3. Business model metrics: an open repository

    OpenAIRE

    Heikkila, M.; Bouwman, W.A.G.A.; Heikkila, J; Solaimani, S.; Janssen, W

    2015-01-01

    Development of successful business models has become a necessity in turbulent business environments, but compared to research on business modeling tools, attention to the role of metrics in designing business models in literature is limited. Building on existing approaches to business models and performance measurement literature, we develop a generic open repository of metrics related to core business model concepts. We validate and assess the practical value of the repository based on four ...

  4. Persuasive Technology and Business Models

    DEFF Research Database (Denmark)

    Søndergaard, Morten Karnøe; Lindgren, Peter; Veirum, Niels Einar

    specific behavior, this results to the ability of designing for specific changes. Businesses use different persuasive technologies to persuade users, customers and network partners to change behavior. Operating more than one value proposition, both tangible and intangible value proposition, in combination...... seems to be crucial to the success of a persuasive business model. We will give a short introduction into the area of persuasive technology and business models. Moreover, we will present a number of concrete case examples where persuasive technologies were employed, the first in health care, the second...

  5. Business model: unveiling the construct

    Directory of Open Access Journals (Sweden)

    Cyntia Vilasboas Calixto

    2015-09-01

    Full Text Available This essay was developed based on a systematic literature review to identify the main definitions of business model as well as the elements that compose this construct. We analyzed 81 papers published in journals with scores above 1.5 according to Journal Citation Report (JCR standards. We realized that the relationship between business model and multinational companies has been neglected by researchers and therefore appears as an opportunity for research. Considering that business models describe how a company creates value through a combination of internal and external activities as a whole of resources, it is important to understand the design elements of the business model established by the multinational enterprise.

  6. Business Model Innovation

    DEFF Research Database (Denmark)

    Rohrbeck, René; Günzel, Franziska; Uliyanova, Anastasia

    2012-01-01

    , anticipate and manage disruptions and prepare for an uncertain future. The research is based on the observation that strategic management in large companies is characterized by certain ignorance towards any changes occurring outside their current business area, and that to maintain a competitive position...

  7. Business Process Modelling for Measuring Quality

    NARCIS (Netherlands)

    Heidari, F.; Loucopoulos, P.; Brazier, F.M.

    2013-01-01

    Business process modelling languages facilitate presentation, communication and analysis of business processes with different stakeholders. This paper proposes an approach that drives specification and measurement of quality requirements and in doing so relies on business process models as

  8. Business Process Modelling for Measuring Quality

    NARCIS (Netherlands)

    Heidari, F.; Loucopoulos, P.; Brazier, F.M.

    2013-01-01

    Business process modelling languages facilitate presentation, communication and analysis of business processes with different stakeholders. This paper proposes an approach that drives specification and measurement of quality requirements and in doing so relies on business process models as represent

  9. Innovating through collaborative business models

    DEFF Research Database (Denmark)

    Gjerding, Allan Næs; Kringelum, Louise Tina Brøns

    -ered as a coherent system. The generalization is explicated in terms of different domi-nant market logics in which collaborative efforts can be positioned. Underlying this presentation, the paper argues that business model innovation involves uncertainty to the degree that innovation is based on cooperative efforts......, and that there exists a dialec-tical relationship between sources of selection and sources of survival, which tend to re-inforce one another. This constitutes a new aspect of business model innovation....

  10. SMEs and new ventures need business model sophistication

    DEFF Research Database (Denmark)

    Kesting, Peter; Günzel-Jensen, Franziska

    2015-01-01

    , Google succeeded in realizing its business model’s full potential by offering its main service, Internet search, completely for free while capturing value from secondary opportunities such as Google AdWords. Especially for new ventures and SMEs, capturing value from secondary opportunities or business......Business models are a current hot topic, and their design has become a key to performance. In fact, business model design is often associated with innovation. Many firms, though, fail to realize the full potential of their current business model simply because they are not aware of it. Nevertheless...

  11. Successful business process design. Business plan development for the occupational health services unit.

    Science.gov (United States)

    Kalina, C M; Fitko, J

    1997-02-01

    1. The occupational health nurse is often mandated by management to validate health services offered and programs developed for employees as valuable to the business and company mission. 2. The business plan of the occupational health service is a working document, changing as needs of the client/customer and internal and external business and socio-economic environment evolve. 3. Alignment with and support of the company mission, goals, and objectives is another method of proving good occupational health is good business. 4. Business planning is a basic business tool the wise and prudent occupational health nurse can use in proving good occupational health is vital to the success of a company.

  12. Open Hardware Business Models

    Directory of Open Access Journals (Sweden)

    Edy Ferreira

    2008-04-01

    Full Text Available In the September issue of the Open Source Business Resource, Patrick McNamara, president of the Open Hardware Foundation, gave a comprehensive introduction to the concept of open hardware, including some insights about the potential benefits for both companies and users. In this article, we present the topic from a different perspective, providing a classification of market offers from companies that are making money with open hardware.

  13. Business Models for NFC based mobile payments

    Directory of Open Access Journals (Sweden)

    Johannes Sang Un Chae

    2015-01-01

    Full Text Available Purpose: The purpose of the paper is to develop a business model framework for NFC based mobile payment solutions consisting of four mutually interdepended components: the value service, value network, value architecture, and value finance. Design: Using a comparative case study method, the paper investigates Google Wallet and ISIS Mobile Wallet and their underlying business models. Findings: Google Wallet and ISIS Mobile Wallet are focusing on providing an enhanced customer experience with their mobile wallet through a multifaceted value proposition. The delivery of its offering requires cooperation from multiple stakeholders and the creation of an ecosystem. Furthermore, they focus on the scalability of their value propositions. Originality / value: The paper offers an applicable business model framework that allows practitioners and academics to study current and future mobile payment approaches.

  14. Business Models for NFC Based Mobile Payments

    DEFF Research Database (Denmark)

    Chae, Johannes Sang-Un; Hedman, Jonas

    2015-01-01

    from multiple stakeholders and the creation of an ecosystem. Furthermore, they focus on the scalability of their value propositions. Originality / value: The paper offers an applicable business model framework that allows practitioners and academics to study current and future mobile payment approaches.......Purpose: The purpose of the paper is to develop a business model framework for NFC based mobile payment solutions consisting of four mutually interdepended components: the value service, value network, value architecture, and value finance. Design: Using a comparative case study method, the paper...... investigates Google Wallet and ISIS Mobile Wallet and their underlying business models. Findings: Google Wallet and ISIS Mobile Wallet are focusing on providing an enhanced customer experience with their mobile wallet through a multifaceted value proposition. The delivery of its offering requires cooperation...

  15. The Physical Internet and Business Model Innovation

    Directory of Open Access Journals (Sweden)

    Diane Poulin

    2012-06-01

    Full Text Available Building on the analogy of data packets within the Digital Internet, the Physical Internet is a concept that dramatically transforms how physical objects are designed, manufactured, and distributed. This approach is open, efficient, and sustainable beyond traditional proprietary logistical solutions, which are often plagued by inefficiencies. The Physical Internet redefines supply chain configurations, business models, and value-creation patterns. Firms are bound to be less dependent on operational scale and scope trade-offs because they will be in a position to offer novel hybrid products and services that would otherwise destroy value. Finally, logistical chains become flexible and reconfigurable in real time, thus becoming better in tune with firm strategic choices. This article focuses on the potential impact of the Physical Internet on business model innovation, both from the perspectives of Physical-Internet enabled and enabling business models.

  16. Business Model Warfare: The Strategy of Business Breakthroughs

    Directory of Open Access Journals (Sweden)

    Langdon Morris

    2013-12-01

    Full Text Available There’s a story behind every business success and every business failure, sometimes the story of a great idea; sometimes one that failed. Sometimes it’s a story of insightful management, or management that failed. But almost always it’s a story about change. Change in the market; change in the economy; change in a particular product or service that transformed a failure into a success, or vice versa. Hidden behind many of these changes, or sometimes as a result of them, there is change in what customers experience, and as a result, a change in their perceptions and attitudes, and then in their buying habits. Companies soar, or collapse, as a consequence. While we study the stories to learn about the specific changes, events, insights, and breakdowns in each case, we also look for broader and deeper explanations that show how change applies across industries and the whole of the economy. The broader patterns are often Business Model Innovations, the subject of this white paper. Here we propose a specific model explaining how large companies create and sustain market leadership in today’s market, or the traps that they fall into that prevent them from doing so.

  17. A General Business Model for Marine Reserves

    Science.gov (United States)

    Sala, Enric; Costello, Christopher; Dougherty, Dawn; Heal, Geoffrey; Kelleher, Kieran; Murray, Jason H.; Rosenberg, Andrew A.; Sumaila, Rashid

    2013-01-01

    Marine reserves are an effective tool for protecting biodiversity locally, with potential economic benefits including enhancement of local fisheries, increased tourism, and maintenance of ecosystem services. However, fishing communities often fear short-term income losses associated with closures, and thus may oppose marine reserves. Here we review empirical data and develop bioeconomic models to show that the value of marine reserves (enhanced adjacent fishing + tourism) may often exceed the pre-reserve value, and that economic benefits can offset the costs in as little as five years. These results suggest the need for a new business model for creating and managing reserves, which could pay for themselves and turn a profit for stakeholder groups. Our model could be expanded to include ecosystem services and other benefits, and it provides a general framework to estimate costs and benefits of reserves and to develop such business models. PMID:23573192

  18. A general business model for marine reserves.

    Directory of Open Access Journals (Sweden)

    Enric Sala

    Full Text Available Marine reserves are an effective tool for protecting biodiversity locally, with potential economic benefits including enhancement of local fisheries, increased tourism, and maintenance of ecosystem services. However, fishing communities often fear short-term income losses associated with closures, and thus may oppose marine reserves. Here we review empirical data and develop bioeconomic models to show that the value of marine reserves (enhanced adjacent fishing + tourism may often exceed the pre-reserve value, and that economic benefits can offset the costs in as little as five years. These results suggest the need for a new business model for creating and managing reserves, which could pay for themselves and turn a profit for stakeholder groups. Our model could be expanded to include ecosystem services and other benefits, and it provides a general framework to estimate costs and benefits of reserves and to develop such business models.

  19. A general business model for marine reserves.

    Science.gov (United States)

    Sala, Enric; Costello, Christopher; Dougherty, Dawn; Heal, Geoffrey; Kelleher, Kieran; Murray, Jason H; Rosenberg, Andrew A; Sumaila, Rashid

    2013-01-01

    Marine reserves are an effective tool for protecting biodiversity locally, with potential economic benefits including enhancement of local fisheries, increased tourism, and maintenance of ecosystem services. However, fishing communities often fear short-term income losses associated with closures, and thus may oppose marine reserves. Here we review empirical data and develop bioeconomic models to show that the value of marine reserves (enhanced adjacent fishing + tourism) may often exceed the pre-reserve value, and that economic benefits can offset the costs in as little as five years. These results suggest the need for a new business model for creating and managing reserves, which could pay for themselves and turn a profit for stakeholder groups. Our model could be expanded to include ecosystem services and other benefits, and it provides a general framework to estimate costs and benefits of reserves and to develop such business models.

  20. Business Model Innovation for Small Medium Enterprises

    Directory of Open Access Journals (Sweden)

    Wirania Swasty

    2015-09-01

    Full Text Available Indonesian economy through Small Medium Enterprises (SMEs is expected to absorb labor and contribute to the growth of Gross Domestic Product. However, SMEs lack both managerial and technical skills. This research is about business model innovation for SMEs especially in fashion and garment industry. Study used qualitative approach by mentoring four selected SMEs in Babakan Penghulu Village– Cinambo Sub-District, Eastern Bandung. The tools used to analyze them including PEST analysis, Porter’s Five Forces,Resource Based View, Value Chain Analysis and Business Model Canvas. Finding suggests SMEs to have business model innovation derived from value proposition. SMEs should build their own brand awareness. Moreover, as garment and fashion industry, design can be a particularly important part of the Value Proposition. SMEs could communicate its value propositions and inform their service through its official websites and other social media. Since the intangible resources include brand and design, thus SMEs should build brand image and innovate year by year. SMEs must hire designers and launch a series of new products offers under the signature of their own brands. Ideation to strengthen strategies derives from value proposition building block as a starting point. Moreover, Business Model Canvas makes strategy more focused and measurable. Business model innovation is expected to increase overall performance of SMEs.

  1. Evaluating the McDonald's business model for HIV prevention among truckers to improve program coverage and service utilization in India, 2004–2010

    Directory of Open Access Journals (Sweden)

    Tirumalasetti Rao V

    2013-02-01

    Full Text Available Vasudha Tirumalasetti Rao,1 Bidhubhusan Mahapatra,2 Sachin Juneja,1 Indra R Singh11Transport Corporation of India Foundation, Gurgaon, Haryana, India 2Population Council, New Delhi, IndiaBackground: This study describes the experiences and results of a large-scale human immunodeficiency virus (HIV prevention intervention for long-distance truck drivers operating on the national highways of India.Methods: The intervention for long-distance truckers started in 2004 across 34 trans-shipment locations. However, due to poor coverage and utilization of services by truckers in the initial 18-month period, the intervention was redesigned to focus on only 17 trans-shipment locations. The redesigned intervention model was based on the McDonald's business franchise model where the focus is on optimal placement of services, supported with branding and standardization of services offered, and a surround sound communication approach. Program output indicators were assessed using program monitoring data over 7 years (2004–2010 and two rounds of cross-sectional behavioral surveys conducted in January 2008 (n = 1402 and July 2009 (n = 1407.Results: The number of truckers contacted per month per site increased from 374 in 2004 to 4327 in 2010. Analysis of survey data showed a seven-fold increase in clinic visits in the past 12 months from 2008 to 2009 (21% versus 63%, P < 0.001. A significant increase was also observed in the percentage of truckers who watched street plays (10% to 56%, P < 0.001, and participated in health exhibitions (6% to 35%, P < 0.001. Furthermore, an increase from round 1 to round 2 was observed in the percentage who received condoms (13% to 22%, P < 0.001, and attended one-one counseling (15% to 21%, P < 0.01. Treatment-seeking from program clinics for symptoms related to sexually transmitted infections increased six-fold during this period (16% versus 50%, P < 0.001.Conclusion: Adoption of a business model for HIV prevention helped to

  2. Towards Sustainable Growth Business Models

    Energy Technology Data Exchange (ETDEWEB)

    Kamp-Roelands, N.; Balkenende, J.P.; Van Ommen, P.

    2012-03-15

    The Dutch Sustainable Growth Coalition (DSGC) has the following objectives: The DSGC aims to pro-actively drive sustainable growth business models along three lines: (1) Shape. DSGC member companies aim to connect economic profitability with environmental and social progress on the basis of integrated sustainable growth business models; (2) Share. DSGC member companies aim for joint advocacy of sustainable growth business models both internationally and nationally; and (3) Stimulate. DSGC member companies aim to stimulate and influence the policy debate on enabling sustainable growth - with a view to finding solutions to the environmental and social challenges we are facing. This is their first report. The vision, actions and mission of DSGC are documented in the Manifesto in Chapter 2 of this publication. Chapter 3 contains an overview of key features of an integrated sustainable growth business model and the roadmap towards such a model. In Chapter 4, project examples of DSGC members are presented, providing insight into the hands-on reality of implementing the good practices. Chapter 5 offers an overview of how the Netherlands provides an enabling environment for sustainable growth business models. Chapter 6 offers the key conclusions.

  3. Business models for additive manufacturing

    DEFF Research Database (Denmark)

    Hadar, Ronen; Bilberg, Arne; Bogers, Marcel

    2015-01-01

    Digital fabrication — including additive manufacturing (AM), rapid prototyping and 3D printing — has the potential to revolutionize the way in which products are produced and delivered to the customer. Therefore, it challenges companies to reinvent their business model — describing the logic...... of creating and capturing value. In this paper, we explore the implications that AM technologies have for manufacturing systems in the new business models that they enable. In particular, we consider how a consumer goods manufacturer can organize the operations of a more open business model when moving from...... a manufacturer-centric to a consumer-centric value logic. A major shift includes a move from centralized to decentralized supply chains, where consumer goods manufacturers can implement a “hybrid” approach with a focus on localization and accessibility or develop a fully personalized model where the consumer...

  4. Modeling and Execution of Multienterprise Business Processes

    OpenAIRE

    Singer, Robert; Kotremba, Johannes; Raß, Stefan

    2014-01-01

    We discuss a fully featured multienterprise business process plattform (ME-BPP) based on the concepts of agent-based business processes. Using the concepts of the subject-oriented business process (S-BPM) methodology we developed an architecture to realize a platform for the execution of distributed business processes. The platform is implemented based on cloud technology using commercial services. For our discussion we used the well known Service Interaction Patterns, as they are empirically...

  5. Conceptualising Business Models: Definitions, Frameworks and Classifications

    Directory of Open Access Journals (Sweden)

    Erwin Fielt

    2013-12-01

    Full Text Available The business model concept is gaining traction in different disciplines but is still criticized for being fuzzy and vague and lacking consensus on its definition and compositional elements. In this paper we set out to advance our understanding of the business model concept by addressing three areas of foundational research: business model definitions, business model elements, and business model archetypes. We define a business model as a representation of the value logic of an organization in terms of how it creates and captures customer value. This abstract and generic definition is made more specific and operational by the compositional elements that need to address the customer, value proposition, organizational architecture (firm and network level and economics dimensions. Business model archetypes complement the definition and elements by providing a more concrete and empirical understanding of the business model concept. The main contributions of this paper are (1 explicitly including the customer value concept in the business model definition and focussing on value creation, (2 presenting four core dimensions that business model elements need to cover, (3 arguing for flexibility by adapting and extending business model elements to cater for different purposes and contexts (e.g. technology, innovation, strategy (4 stressing a more systematic approach to business model archetypes by using business model elements for their description, and (5 suggesting to use business model archetype research for the empirical exploration and testing of business model elements and their relationships.

  6. Business modelling revisited: The configuration of control and value

    NARCIS (Netherlands)

    Ballon, P.J.P.

    2007-01-01

    Purpose - This paper aims to provide a theoretically grounded framework for designing and analysing business models for (mobile) information communication technology (ICT) services and systems. Design/methodology/approach - The paper reviews the most topical literature on business modelling, as well

  7. Optimal Strategy and Business Models

    DEFF Research Database (Denmark)

    Johnson, Peter; Foss, Nicolai Juul

    2016-01-01

    , it is possible to formalize useful notions of a business model, resources, and competitive advantage. The business model that underpins strategy may be seen as a set of constraints on resources that can be interpreted as controls in optimal control theory. Strategy then might be considered to be the control......This study picks up on earlier suggestions that control theory may further the study of strategy. Strategy can be formally interpreted as an idealized path optimizing heterogeneous resource deployment to produce maximum financial gain. Using standard matrix methods to describe the firm Hamiltonian...... variable of firm path, suggesting in turn that the firm's business model is the codification of the application of investment resources used to control the strategic path of value realization....

  8. Assessing Level of Ubiquitous Computing Services for Ubiquitous Business Design

    Institute of Scientific and Technical Information of China (English)

    KWON Ohbyung

    2004-01-01

    We are entering into a new era of enterprise computing that is characterized by an emphasis on broadband convergence, knowledge sharing, and calm services. Some people refer to this as the "ubiquitous network" business model because its focus is on a high degree of connectivity between a company and its customers, suppliers, and channel partners. Moreover, immediate access to ideas, goods,and services will be of greater value than the traditional model of permanent and ponderous possession.This paper illustrates how ubiquitous computing technology can be combined with legacy computer-based information systems, along with thoughts on relevant issues of ubiquitous commerce. We also propose a model for how to assess levels of ubiquitous computing services.

  9. Exploration through Business Model Innovation

    DEFF Research Database (Denmark)

    Knab, Sebastian; Rohrbeck, René

    2015-01-01

    utilities in the emerging virtual power plant market. Based on the behavioral theory of the firm, we study how the cognitive and physical elements of an incumbent’s strategy can be changed and how these changes affect its business model innovation activities in the exploration process. Our preliminary......With this research we aim to enhance our understanding about how incumbents can explore emerging opportunities through business model innovation. Using a multiple-case, longitudinal research design spanning 2008 to 2014 we investigate exploration activities of the four largest German energy...

  10. Business and scientific workflows a web service-oriented approach

    CERN Document Server

    Tan, Wei

    2013-01-01

    Focuses on how to use web service computing and service-based workflow technologies to develop timely, effective workflows for both business and scientific fields Utilizing web computing and Service-Oriented Architecture (SOA), Business and Scientific Workflows: A Web Service-Oriented Approach focuses on how to design, analyze, and deploy web service-based workflows for both business and scientific applications in many areas of healthcare and biomedicine. It also discusses and presents the recent research and development results. This informative reference features app

  11. Managing Green Business Model Transformations

    CERN Document Server

    Sommer, Axel

    2012-01-01

    Environmental sustainability creates both tremendous business opportunities and formidable threats to established companies across virtually all industry sectors. Yet many companies tackle the issue in a superficial or passive way through increased environmental reporting, the use of “greenspeak” in their corporate communication activities or isolated efforts to create green products or reduce pollution. In contrast, there are a small but increasing number of firms that employ a holistic approach to sustainability and consider fundamental changes to their existing business models. By ignoring the opportunities of Green Business Model Transformations, companies exclude themselves from a large variety of potential means to create economic value. In addition to ordinary product and process innovations, they can change “the rules of the game” within an industry towards environmental sustainability. This can facilitate the commercialisation of new green products that would not be competitive otherwise targ...

  12. From Digital Disruption to Business Model Scalability

    DEFF Research Database (Denmark)

    Nielsen, Christian; Lund, Morten; Thomsen, Peter Poulsen

    2017-01-01

    This article discusses the terms disruption, digital disruption, business models and business model scalability. It illustrates how managers should be using these terms for the benefit of their business by developing business models capable of achieving exponentially increasing returns to scale...... will seldom lead to business model scalability capable of competing with digital disruption(s)....... as a response to digital disruption. A series of case studies illustrate that besides frequent existing messages in the business literature relating to the importance of creating agile businesses, both in growing and declining economies, as well as hard to copy value propositions or value propositions that take...

  13. Business models : quo vadis?

    OpenAIRE

    2004-01-01

    Elsevier is an integral partner with the scientific, technical and health communities, delivering superior information products and services that foster communication, build insights, and enable individual and collective advancement in scientific research and health care. Elsevier is a pioneer in information sharing, creating advanced technologies to deliver research and clinical information to the desktop. Using our open electronic delivery platform, our customers have 24/7 access to the wor...

  14. Business plan to establish a CT colonography service.

    Science.gov (United States)

    Fajardo, Laurie L; Hurley, James P; Brown, Bruce P; Summers, Robert W; McDaniel, R Donald

    2006-03-01

    The authors describe the University of Iowa Department of Radiology's business planning process to initiate a new service in computed tomographic colonography (CTC). Also known as virtual colonoscopy, CTC is a noninvasive technology that offers less risk, and potentially similar sensitivity and specificity, than conventional optical colonoscopy (OC). Although not currently covered by all insurance payers, about a year ago, the Centers for Medicare and Medicaid Services instituted temporary Current Procedural Terminology codes (Category III) for CTC. In locales where the procedure is not covered by insurers, it is likely to be sought by patients willing to pay out of pocket to undergo noninvasive cancer screening as an alternative to OC. Thus, CTC could become the preferred method of colon cancer surveillance by insurance providers in the near future. In developing the business plan, the authors reviewed pertinent scientific and clinical data to evaluate the need for and efficacy of CTC. Local market data were used to estimate patient and procedure volumes and utilization. The authors modeled financial expectations with respect to return on investment on the basis of recently reported models specific to CTC, resource requirements, and the operational impact of the new service on existing hospital and departmental clinical functions. Because there are few local providers of CTC in the authors' region, the business plan also included a publicity campaign and plan to market the new service, stimulate general public interest early, and differentiate the program as a leader in applying this unique new technology to promote cancer screening. Finally, the planning committee acknowledged and accommodated needs specific to the missions of an academic medical center with respect to research and education in designing the new service.

  15. Conceptualizing strategic business model innovation leadership for business survival and business model innovation excellence

    DEFF Research Database (Denmark)

    Lindgren, Peter; Abdullah, Maizura Ailin

    2013-01-01

    Too many businesses are being marginalized by blind "business model innovations (BMIs)" and simple "BMIs". As documented in previous research (Markides 2008, Lindgren 2012), most businesses perform BMIs at a reactive level i.e. perceiving what the market, customers and network partners might want...... rather than what they actually demand. Few businesses have the ability to proactively lead BMIs and on a strategic level lead BMIs to something that fits the business’s long term perspective (Hamel 2011). Apple, Ryanair, Facebook, Zappo are some businesses that have shown BMI Leadership (BMIL......) in a proactive way - and more importantly, as some examples of first level BMIL. The overall aim of the BMIL is to prevent businesses from being marginalized by the BMI and thereby to optimize the business’s total BMI investment. The literature research and case research we studied gave us some important...

  16. Conceptualizing strategic business model innovation leadership for business survival and business model innovation excellence

    DEFF Research Database (Denmark)

    Lindgren, Peter; Abdullah, Maizura Ailin

    2013-01-01

    Too many businesses are being marginalized by blind "business model innovations (BMIs)" and simple "BMIs". As documented in previous research (Markides 2008, Lindgren 2012), most businesses perform BMIs at a reactive level i.e. perceiving what the market, customers and network partners might want...... rather than what they actually demand. Few businesses have the ability to proactively lead BMIs and on a strategic level lead BMIs to something that fits the business’s long term perspective (Hamel 2011). Apple, Ryanair, Facebook, Zappo are some businesses that have shown BMI Leadership (BMIL......) in a proactive way - and more importantly, as some examples of first level BMIL. The overall aim of the BMIL is to prevent businesses from being marginalized by the BMI and thereby to optimize the business’s total BMI investment. The literature research and case research we studied gave us some important...

  17. Business model and Intellectual Capital

    DEFF Research Database (Denmark)

    Lindgren, Peter; Saghaug, Kristin Margrethe

    2012-01-01

    When practicing business model (BM) innovation releasing intellectual capital (IC) strategically from SME´s BMs through the innovation process can be extremely difficult and complex to carry out especially to small and medium size enterprises (SME). There are so many opportunities and resources...

  18. Openness during business model innovation

    DEFF Research Database (Denmark)

    Holm, Anna B.; Günzel, Franziska; Ulhøi, John Parm

    the recent developments in the Danish newspaper industry, especially how the Internet and related technology developments have disrupted the long-standing successful business model of the industry. Our findings suggest that a more nuanced understanding of the term ‘openness’ is needed since the opening...

  19. Openness during business model innovation

    DEFF Research Database (Denmark)

    Holm, Anna B.; Günzel, Franziska; Ulhøi, John Parm

    the recent developments in the Danish newspaper industry, especially how the Internet and related technology developments have disrupted the long-standing successful business model of the industry. Our findings suggest that a more nuanced understanding of the term ‘openness’ is needed since the opening...

  20. Business model and Intellectual Capital

    DEFF Research Database (Denmark)

    Lindgren, Peter; Saghaug, Kristin Margrethe

    2012-01-01

    When practicing business model (BM) innovation releasing intellectual capital (IC) strategically from SME´s BMs through the innovation process can be extremely difficult and complex to carry out especially to small and medium size enterprises (SME). There are so many opportunities and resources...... in SME´s Intellectual Capital – but how to release them?...

  1. Study on ABCD Analysis Technique for Business Models, business strategies, Operating Concepts & Business Systems

    OpenAIRE

    Aithal, Sreeramana

    2016-01-01

    Studying the implications of a business model, choosing success strategies, developing viable operational concepts or evolving a functional system, it is important to analyse it in all dimensions. For this purpose, various analysing techniques/frameworks are used. This paper is a discussion on how to use an innovative analysing framework called ABCD model on a given business model, or on a business strategy or a operational concept/idea or business system. Based on four constructs Advantages,...

  2. A network-oriented business modeling environment

    Science.gov (United States)

    Bisconti, Cristian; Storelli, Davide; Totaro, Salvatore; Arigliano, Francesco; Savarino, Vincenzo; Vicari, Claudia

    The development of formal models related to the organizational aspects of an enterprise is fundamental when these aspects must be re-engineered and digitalized, especially when the enterprise is involved in the dynamics and value flows of a business network. Business modeling provides an opportunity to synthesize and make business processes, business rules and the structural aspects of an organization explicit, allowing business managers to control their complexity and guide an enterprise through effective decisional and strategic activities. This chapter discusses the main results of the TEKNE project in terms of software components that enable enterprises to configure, store, search and share models of any aspects of their business while leveraging standard and business-oriented technologies and languages to bridge the gap between the world of business people and IT experts and to foster effective business-to-business collaborations.

  3. The Effect of Service Experiences over Time on a Supplier's Retention of Business Customers

    OpenAIRE

    2006-01-01

    This paper examines the link between a supplier's marketing and service operations and its business customers' subsequent repatronage behavior. We develop a dynamic model of service contract renewal for an individual firm, at the contract level, recognizing interdependencies among service contract renewal decisions due to the firm's purchase of multiple contracts from the same supplier. The decision to renew a service contract is modeled as a function of service quality and price, where servi...

  4. Understanding Business Models in Pharmacy Schools

    Science.gov (United States)

    Holdford, David A.

    2017-01-01

    The objectives of this article are to define business models, contrast the business models in pharmacy schools, and discuss issues that can arise from misunderstandings about whom pharmacy schools serve and how they do so. PMID:28720910

  5. 75 FR 60141 - International Business Machines (IBM), Global Technology Services Delivery Division, Including On...

    Science.gov (United States)

    2010-09-29

    ... Employment and Training Administration International Business Machines (IBM), Global Technology Services... of International Business Machines (IBM), Global Technology Services Delivery Division, Greenville... International Business Machines (IBM), Global Technology Services Delivery Division, including on-site...

  6. A framework for sustainable interorganizational business model

    OpenAIRE

    Neupane, Ganesh Prasad; Haugland, Sven A.

    2016-01-01

    Drawing on literature on business model innovations and sustainability, this paper develops a framework for sustainable interorganizational business models. The aim of the framework is to enhance the sustainability of firms’ business models by enabling firms to create future value by taking into account environmental, social and economic factors. The paper discusses two themes: (1) application of the term sustainability to business model innovation, and (2) implications of integrating sustain...

  7. E-Commerce and Business Models

    Science.gov (United States)

    Ogasawara, Yasushi

    The development of IT will lead to the integration of computers and networks, and IT will become more function oriented service and result in an indispensable part of the social infrastructure. This means that the critical point will shift from prioritizing “ownership of IS (Information Systems) before anything else” to “how IT will be utilized.” By reaching this technology level, Western origin non-discretion oriented management concept where IT is used as an enabler and IT-based business tools can be flexible enough to accommodate highly discretion oriented practices in Japanese organizations. In other words, IT can finally be utilized in a Japanese way. Taking account of the technological development trend, there is a need to take a macro look at the meaning of the concept of business models, something that has become viewed in the “micro” as patent-related issues. Under such trends, the greater freedom in business design the multipurpose use of IT functions is providing, the more critical a capability in the design of an elaborate business model is becoming.

  8. Tourism Enterprises as Buyers of Knowledge-Intensive Business Services

    Directory of Open Access Journals (Sweden)

    Krzysztof Borodako

    2015-01-01

    Full Text Available This article is an attempt to assess the business relations between the tourism sector and suppliers of various types of business services. It focuses on knowledge-intensive business services (KIBS. The reasons why tourism businesses purchase outsourced services are also discussed. An Internet survey was conducted and the results were used to calculate and discuss a number of indices. Cross-tabulation statistics are used to assess the interrelation between types of tourist firms, their localization and size, and the types and number of services they use. The largest numbers of KIBS used by the Polish tourism sector are from the accounting, IT, and advertising sectors, whereas the smallest relate to research and experimental development in the social sciences and humanities. This article fills a gap in the knowledge about usage of KIBS services by the tourism sector at the national level.

  9. A Quantitative Risk Assessment Model Involving Frequency and Threat Degree under Line-of-Business Services for Infrastructure of Emerging Sensor Networks.

    Science.gov (United States)

    Jing, Xu; Hu, Hanwen; Yang, Huijun; Au, Man Ho; Li, Shuqin; Xiong, Naixue; Imran, Muhammad; Vasilakos, Athanasios V

    2017-03-21

    The prospect of Line-of-Business Services (LoBSs) for infrastructure of Emerging Sensor Networks (ESNs) is exciting. Access control remains a top challenge in this scenario as the service provider's server contains a lot of valuable resources. LoBSs' users are very diverse as they may come from a wide range of locations with vastly different characteristics. Cost of joining could be low and in many cases, intruders are eligible users conducting malicious actions. As a result, user access should be adjusted dynamically. Assessing LoBSs' risk dynamically based on both frequency and threat degree of malicious operations is therefore necessary. In this paper, we proposed a Quantitative Risk Assessment Model (QRAM) involving frequency and threat degree based on value at risk. To quantify the threat degree as an elementary intrusion effort, we amend the influence coefficient of risk indexes in the network security situation assessment model. To quantify threat frequency as intrusion trace effort, we make use of multiple behavior information fusion. Under the influence of intrusion trace, we adapt the historical simulation method of value at risk to dynamically access LoBSs' risk. Simulation based on existing data is used to select appropriate parameters for QRAM. Our simulation results show that the duration influence on elementary intrusion effort is reasonable when the normalized parameter is 1000. Likewise, the time window of intrusion trace and the weight between objective risk and subjective risk can be set to 10 s and 0.5, respectively. While our focus is to develop QRAM for assessing the risk of LoBSs for infrastructure of ESNs dynamically involving frequency and threat degree, we believe it is also appropriate for other scenarios in cloud computing.

  10. A Quantitative Risk Assessment Model Involving Frequency and Threat Degree under Line-of-Business Services for Infrastructure of Emerging Sensor Networks

    Science.gov (United States)

    Jing, Xu; Hu, Hanwen; Yang, Huijun; Au, Man Ho; Li, Shuqin; Xiong, Naixue; Imran, Muhammad; Vasilakos, Athanasios V.

    2017-01-01

    The prospect of Line-of-Business Services (LoBSs) for infrastructure of Emerging Sensor Networks (ESNs) is exciting. Access control remains a top challenge in this scenario as the service provider’s server contains a lot of valuable resources. LoBSs’ users are very diverse as they may come from a wide range of locations with vastly different characteristics. Cost of joining could be low and in many cases, intruders are eligible users conducting malicious actions. As a result, user access should be adjusted dynamically. Assessing LoBSs’ risk dynamically based on both frequency and threat degree of malicious operations is therefore necessary. In this paper, we proposed a Quantitative Risk Assessment Model (QRAM) involving frequency and threat degree based on value at risk. To quantify the threat degree as an elementary intrusion effort, we amend the influence coefficient of risk indexes in the network security situation assessment model. To quantify threat frequency as intrusion trace effort, we make use of multiple behavior information fusion. Under the influence of intrusion trace, we adapt the historical simulation method of value at risk to dynamically access LoBSs’ risk. Simulation based on existing data is used to select appropriate parameters for QRAM. Our simulation results show that the duration influence on elementary intrusion effort is reasonable when the normalized parameter is 1000. Likewise, the time window of intrusion trace and the weight between objective risk and subjective risk can be set to 10 s and 0.5, respectively. While our focus is to develop QRAM for assessing the risk of LoBSs for infrastructure of ESNs dynamically involving frequency and threat degree, we believe it is also appropriate for other scenarios in cloud computing. PMID:28335569

  11. Business Strategy for Nanotechnology based Products & Services

    OpenAIRE

    Sreeramana Aithal; Shubhrajyotsna Aithal

    2016-01-01

    The applications of nanotechnology in different identified areas provide lots of business opportunities. It includes Food, Medicine, Cleaner water, Better quality air, Electronics, Fuel Cells, Solar Cells, Batteries, Space Travels, Chemical sensors, Sporting goods, Fabrics, Cleaning products, Energy, Environment, Health, and Life span increase. The paper covers the applications, and benefits of nanotechnology innovations in different industries, possible business opportunities for ne...

  12. Facilitating Data Driven Business Model Innovation - A Case study

    DEFF Research Database (Denmark)

    Bjerrum, Torben Cæsar Bisgaard; Andersen, Troels Christian; Aagaard, Annabeth

    2016-01-01

    , that gathers knowledge is of great importance. The SMEs have little, if no experience, within data handling, data analytics, and working with structured Business Model Innovation (BMI), that relates to both new and conventional products, processes and services. This new frontier of data and BMI will have......This paper aims to understand the barriers that businesses meet in understanding their current business models (BM) and in their attempt at innovating new data driven business models (DDBM) using data. The interdisciplinary challenge of knowledge exchange occurring outside and/or inside businesses...... ability to adapt these new DDBM depends on the ability to pick up, share and develop knowledge between customers, partners and the network. This knowledge can be embedded into core BMs and constitutes a strategic opportunity enabling businesses to extract value from data into BMI, resulting in DDBMs...

  13. The effect of service experiences over time on a supplier's retention of business customers

    NARCIS (Netherlands)

    Bolton, Ruth N.; Lemon, Katherine N.; Bramlett, Matthew D.

    2006-01-01

    This paper examines the link between a supplier's marketing and service operations and its business customers' subsequent repatronage behavior. We develop a dynamic model of service contract renewal for an individual firm, at the contract level, recognizing interdependencies among service contract r

  14. The effect of service experiences over time on a supplier's retention of business customers

    NARCIS (Netherlands)

    Bolton, Ruth N.; Lemon, Katherine N.; Bramlett, Matthew D.

    2006-01-01

    This paper examines the link between a supplier's marketing and service operations and its business customers' subsequent repatronage behavior. We develop a dynamic model of service contract renewal for an individual firm, at the contract level, recognizing interdependencies among service contract

  15. The Unfolding of Value Sources During Online Business Model Transformation

    Directory of Open Access Journals (Sweden)

    Nadja Hoßbach

    2016-12-01

    Full Text Available Purpose: In the magazine publishing industry, viable online business models are still rare to absent. To prepare for the ‘digital future’ and safeguard their long-term survival, many publishers are currently in the process of transforming their online business model. Against this backdrop, this study aims to develop a deeper understanding of (1 how the different building blocks of an online business model are transformed over time and (2 how sources of value creation unfold during this transformation process. Methodology: To answer our research question, we conducted a longitudinal case study with a leading German business magazine publisher (called BIZ. Data was triangulated from multiple sources including interviews, internal documents, and direct observations. Findings: Based on our case study, we nd that BIZ used the transformation process to differentiate its online business model from its traditional print business model along several dimensions, and that BIZ’s online business model changed from an efficiency- to a complementarity- to a novelty-based model during this process. Research implications: Our findings suggest that different business model transformation phases relate to different value sources, questioning the appropriateness of value source-based approaches for classifying business models. Practical implications: The results of our case study highlight the need for online-offline business model differentiation and point to the important distinction between service and product differentiation. Originality: Our study contributes to the business model literature by applying a dynamic and holistic perspective on the link between online business model changes and unfolding value sources.

  16. The Impact of Product and Service Modularity on Business Performance

    DEFF Research Database (Denmark)

    Hsuan, Juliana; Frandsen, Thomas; Raja, Jawwad

    Modularity has been proposed as a powerful way of managing complexity. The emerging literature points to the importance of modularity of service architecture, with case based studies in logistics and healthcare. Little is known about the relationship between product and service modularity...... and their effects on business performance, both empirically and theoretically. This paper explores the relationship between product and service modularity and their effects on business performance based on a survey of Danish manufacturers. We provide empirical and theoretical insights into the emerging fields...... of service modularity and industrial services....

  17. Business Models for Cost Sharing & Capability Sustainment

    Science.gov (United States)

    2012-08-18

    business models need to adapt in a continuous process in most cases, notably the major platforms and technologies featured in this research. Demil and...capability or availability. The business model, as seen by Demil and Lecocq (2010), delivers dynamic consistency by ensuring that profitability and...business of projects. Cambridge, UK: Cambridge University Press. Demil , B., & Lecocq, X. (2010). Business model evolution: In search of dynamic

  18. SERVICES MARKETING WITHIN BUSINESS-TO-BUSINESS CONTEXT: A CONTENT ANALYSIS OF 1996 – 2014 PERIOD

    Directory of Open Access Journals (Sweden)

    Ceren Akman Biyik

    2017-06-01

    Full Text Available The aim of the study is to conduct a content analysis of services marketing within business-tobusiness context that were published between years 1996-2014. A qualitative approach was used and content analysis was conducted on 71 articles from 24 journals in this study. Firstly, thematic investigation was conducted, and then coding process was completed. According to the results of content analysis, top research topics are determined based on services marketing and business-to-business context. The findings of the study also showed the least studied topics and shed light on new research areas to the researchers in the field of services marketing and business-to-business.

  19. Developing a Business Plan for Critical Care Pharmacy Services.

    Science.gov (United States)

    Erstad, Brian L; Mann, Henry J; Weber, Robert J

    2016-11-01

    Critical care medicine has grown from a small group of physicians participating in patient care rounds in surgical and medical intensive care units (ICUs) to a highly technical, interdisciplinary team. Pharmacy's growth in the area of critical care is as exponential. Today's ICU requires a comprehensive pharmaceutical service that includes both operational and clinical services to meet patient medication needs. This article provides the elements for a business plan to justify critical care pharmacy services by describing the pertinent background and benefit of ICU pharmacy services, detailing a current assessment of ICU pharmacy services, listing the essential ICU pharmacy services, describing service metrics, and delineating an appropriate timeline for implementing an ICU pharmacy service. The structure and approach of this business plan can be applied to a variety of pharmacy services. By following the format and information listed in this article, the pharmacy director can move closer to developing patient-centered pharmacy services for ICU patients.

  20. A SITUATION CALCULUS BASED APPROACH TO DYNAMIC MANAGEMENT OF E-BUSINESS SERVICES

    Institute of Scientific and Technical Information of China (English)

    2007-01-01

    In the era of e-businesses, the traditional business services are greatly challenged by the ever-increasing demands from customers with various backgrounds and personalities. Large numbers of new e-businesses are driven by the needs of customers. The existing dynamics inherent in the customer needs require the corresponding dynamic management of services. Attempting to respond to customers in a rapid and intelligent way, this paper proposes a situation calculus based approach for dynamically managing e-Business services in the ubiquitous environment. By employing the formalism of the situation calculus to enable intelligence and automation, the approach can implement the functions of service automatic composition and model verification. These functions will improve the degree of customer-orientation and enable fast responsiveness in the emerging e-service systems.

  1. Negotiation Support for Co-design of Business Services

    OpenAIRE

    Oliveira, Ana; Camarinha-Matos, Luis,

    2014-01-01

    Part 3: Product-Service Systems; International audience; During the last years, manufacturing and service industries faced a global change in the production paradigm. Besides the manufactured products, companies also focus their attention on business services that can add value to their products, which often need to be provided by different entities, offering different competences/services that collaborate to achieve a service-enhanced product. In this context, the collaborative process of de...

  2. Local business models for district heat production; Kaukolaemmoen paikalliset liiketoimintamallit

    Energy Technology Data Exchange (ETDEWEB)

    Hakala, L.; Pesola, A.; Vanhanen, J.

    2012-12-15

    Local district heating business, outside large urban centers, is a profitable business in Finland, which can be practiced with several different business models. In addition to the traditional, local district heating business, local district heat production can be also based on franchising business model, on integrated service model or on different types of cooperation models, either between a local district heat producer and industrial site providing surplus heat or between a local district heat producer and a larger district heating company. Locally available wood energy is currently utilized effectively in the traditional district heating business model, in which a local entrepreneur produces heat to consumers in the local area. The franchising model is a more advanced version of the traditional district heating entrepreneurship. In this model, franchisor funds part of the investments, as well as offers centralized maintenance and fuel supply, for example. In the integrated service model, the local district heat producer offers also energy efficiency services and other value-added services, which are based on either the local district heat suppliers or his partner's expertise. In the cooperation model with industrial site, the local district heating business is based on the utilization of the surplus heat from the industrial site. In some cases, profitable operating model approach may be a district heating company outsourcing operations of one or more heating plants to a local entrepreneur. It can be concluded that all business models for district heat production (traditional district heat business model, franchising, integrated service model, cooperative model) discussed in this report can be profitable in Finnish conditions, as well for the local heat producer as for the municipality - and, above all, they produce cost-competitive heat for the end-user. All the models were seen as viable and interesting and having possibilities for expansion Finland

  3. A review of telemedicine business models.

    Science.gov (United States)

    Chen, Shengnan; Cheng, Alice; Mehta, Khanjan

    2013-04-01

    Telemedicine has become an increasingly popular option for long-distance/virtual medical care and education, but many telemedicine ventures fail to grow beyond the initial pilot stage. Studying the business models of successful telemedicine ventures can help develop business strategies for upcoming ventures. This article describes business models of eight telemedicine ventures from different regions of the world using Osterwalder's "Business Model Canvas." The ventures are chosen on the basis of their apparent success and their diverse value chains. The business models are compared to draw inferences and lessons regarding their business strategy and contextual factors that influenced it. Key differences between telemedicine business practices in developing and developed countries are also discussed. The purpose of this article is to inform and inspire the business strategy of the next generation of telemedicine ventures to be economically sustainable and to successfully address local healthcare challenges.

  4. Business Strategy for Nanotechnology based Products & Services

    OpenAIRE

    Aithal P. S.; Shubhrajyotsna Aithal

    2016-01-01

    The applications of nanotechnology in different identified areas provide lots of business opportunities. It includes Food, Medicine, Cleaner water, Better quality air, Electronics, Fuel Cells, Solar Cells, Batteries, Space Travels, Chemical sensors, Sporting goods, Fabrics, Cleaning products, Energy, Environment, Health, and Lifespan increase. The paper covers the applications, and benefits of nanotechnology innovations in different industries, possible business opportunities f...

  5. Assessing the Value Dimensions for Customers in Knowledge Intensive Business Services

    Science.gov (United States)

    Sole, Francesco; Carlucci, Daniela; Schiuma, Giovanni

    With the rise of knowledge economy, the importance of Knowledge Intensive Business Services (KIBS) has gradually increased as well as their overall impact on economy. However, in comparison with the manufacturing sectors, KIBS sector remains poorly studied. Especially little prior research has been done about the description and assessment of service value dimensions from a business customer's perspective. This paper, on the basis of a literature review, identifies and describes eight different value dimensions. These dimensions represent the building blocks of a conceptual model proposed for assessing the value created by KIBS for business customers. Moreover, the paper describes an application of the model in a real case.

  6. Optimization model and Algorithm Research of business hall service channel power%供电营业厅服务渠道优化模型及算法研究

    Institute of Scientific and Technical Information of China (English)

    许晖

    2014-01-01

    At present,with the development of new technology,the online business hall,handheld business hall,Micro message service platform service channels will be the traditional business hall customer shunt the proportion gradually increased,the service resources of traditional business hall appear redundant, unreasonable phenomena,therefore,the Guangdong Grid Co of Zhuhai Power Supply Bureau through depth interview with customers,understand the main purpose and habits of customers to the entity business hall, effective solution tomake resources allocation.In this regard,we should first establish power supply business hall service channel optimization model,in order to achieve the effective integration of depth interview results.%当前,随着新型技术的发展,网上营业厅、掌上营业厅、微信服务平台等服务渠道将传统营业厅的客户分流的比重逐渐上升,传统营业厅的服务资源出现了冗余、不合理等现象,对此,广东电网公司珠海供电局力求通过与客户进行深度访谈的形式,了解客户前往实体营业厅的主要目的及习惯,进而制定资源配置的有效方案。对此,应首先建立供电营业厅服务渠道优化模型,以实现对深度访谈结果的有效整合。

  7. A business tourist service quality scorecard for predicting tourist retention

    OpenAIRE

    2013-01-01

    D.Comm. (Leadership in Performance and Change) The National Department of Tourism (NDT), in the National Tourism Sector Strategy (NTSS), highlighted the need for research on tourist service satisfaction. According to the Global Competitiveness Programme (GCP), most of the dissatisfied tourists are business travelers. There are gaps in the literature with reference to the operationalisation of, and relationship between, service quality scores and retention scores in the business tourism ind...

  8. BUSINESS MODEL PATTERNS FOR DISRUPTIVE TECHNOLOGIES

    OpenAIRE

    BENJAMIN AMSHOFF; CHRISTIAN DÜLME; JULIAN ECHTERFELD; JÜRGEN GAUSEMEIER

    2015-01-01

    Companies nowadays face a myriad of business opportunities as a direct consequence of manifold disruptive technology developments. As a basic characteristic, disruptive technologies lead to a severe shift in value-creation networks giving rise to new market segments. One of the key challenges is to anticipate the business logics within these nascent and formerly unknown markets. Business model patterns promise to tackle this challenge. They can be interpreted as proven business model elements...

  9. Business Process Re-engineering: A Panacea for Reducing Operational Cost in Service Organizations

    Directory of Open Access Journals (Sweden)

    Joseph Joseph Sungau

    2015-03-01

    Full Text Available Organizations in today’s business environment struggle on how to reduce operation cost in order to set prices that can be afforded by many customers while obtaining reasonable profit.  In order to reduce Operational Cost, service organizations have been working hard to identify techniques that facilitate business processes improvement for reduced Operational Cost. In so doing, the global literature indicates that service organizations adopt Business Process Re-engineering technique as a panacea of reducing Operational Cost. Despite a documented potentiality of Business Process Re-engineering technique, there are mixed empirical results, findings and conclusions regarding the effect of Business Process Re-engineering on Operational Cost. Therefore, this paper aimed at assessing and explaining effects of BPR on Operational Cost.   The study used cross-sectional survey design to investigate the effect of BPR on Operational Cost. Intensive literature review enabled the construction of structural measurement model, formulation of testable hypotheses and operationalization of constructs. In order to test the model and hypotheses, data were collected from ninety five (95 service organizations in Tanzania. Results of the study reveal that BPR and delivering speed have no direct effects on Operational Cost; they indirectly affect Operational Cost through the mediations of service quality. Therefore, BPR influences first both service quality and delivery speed in affecting Operational Cost of service organizations. It is now recommended that service organizations should use Business Process Re-engineering as panacea of reducing Operational Cost.    

  10. Business model or strategy: which comes first?

    DEFF Research Database (Denmark)

    Friis, Jesper Deleuran; Lueg, Rainer; Mayanja, Remmy

    2015-01-01

    There is an ongoing debate on how the concepts of strategy and business models relate to each other. Specifically, it is a puzzle whether business models determine strategies, or whether strategies precede business models (Seddon et al., 2004). Based on recent conceptual considerations (Cavalcante...... et al., 2011), the authors attempt to solve this puzzle by considering their mutual influence at different stages of the company’s business lifecycle. For that, the auhors use Scandinavian Software Company (SSC) as a case study. The initial idea of a business model is shown to shape SSC’s strategy...... in the birth phase. It is then argued that this relationship changed as SSC entered its growth phase and met competition, and the product market strategy determined the change in the business model. The researchers contribute to the currently underexplored dynamic relationship of business models and strategies...

  11. Business Model Innovation for Sustainability: Towards a Unified Perspective for Creation of Sustainable Business Models

    OpenAIRE

    Evans, Stephen; Vladimirova, Doroteya Kamenova; Holgado, Maria; Van Fossen, Kirsten; Yang, Miying; Silva, Elisabete Manuela; Barlow, Claire Yvonne

    2016-01-01

    Business model innovation has seen a recent surge in academic research and business practice. Changes to business models are recognised as a fundamental approach to realise innovations for sustainability. However little is known about the successful adoption of sustainable business models (SBMs). The purpose of this paper is to develop a unified theoretical perspective for understanding business model innovations that lead to better organizational economic, environmental and social performanc...

  12. Dynamic pricing models for electronic business

    Indian Academy of Sciences (India)

    Y Narahari; C V L Raju; K Ravikumar; Sourabh Shah

    2005-04-01

    Dynamic pricing is the dynamic adjustment of prices to consumers depending upon the value these customers attribute to a product or service. Today’s digital economy is ready for dynamic pricing; however recent research has shown that the prices will have to be adjusted in fairly sophisticated ways, based on sound mathematical models, to derive the benefits of dynamic pricing. This article attempts to survey different models that have been used in dynamic pricing. We first motivate dynamic pricing and present underlying concepts, with several examples, and explain conditions under which dynamic pricing is likely to succeed. We then bring out the role of models in computing dynamic prices. The models surveyed include inventory-based models, data-driven models, auctions, and machine learning. We present a detailed example of an e-business market to show the use of reinforcement learning in dynamic pricing.

  13. Business Systems Branch Abilities, Capabilities, and Services Web Page

    Science.gov (United States)

    Cortes-Pena, Aida Yoguely

    2009-01-01

    During the INSPIRE summer internship I acted as the Business Systems Branch Capability Owner for the Kennedy Web-based Initiative for Communicating Capabilities System (KWICC), with the responsibility of creating a portal that describes the services provided by this Branch. This project will help others achieve a clear view ofthe services that the Business System Branch provides to NASA and the Kennedy Space Center. After collecting the data through the interviews with subject matter experts and the literature in Business World and other web sites I identified discrepancies, made the necessary corrections to the sites and placed the information from the report into the KWICC web page.

  14. 基于价值网的科技服务平台商业模式研究%The Study on the Business Model of Science and Technology Service Platform Based on the Value Network

    Institute of Scientific and Technical Information of China (English)

    王志坚

    2016-01-01

    以往的商业模式研究缺乏对相关科技服务平台商业模式与价值网的探索.价值网的概念在一定程度上突破了以往价值链的相关范围,科技服务平台以其独特的优势在创新体系中逐渐发挥积极的作用.基于价值网的科技服务平台商业模式,够有效地对相应平台资源进行整合配置,进而完善及提升企业客服务功能.%Studies on business model in the past lack exploration to relative business model and value network of science and technology service platform.The concept of value network breaks through the range of value chain to a certain degree,and science and technology service platform plays positive role by using its unique advantages.The business model of science and technology service platform based on the value network can effectively integrate and configure relative platform resource to improve enter-prise service function.

  15. Service modelling

    NARCIS (Netherlands)

    Steen, M.W.A.; Iacob, Maria Eugenia; Lankhorst, M.M.; Jonkers, H.; Zoet, M.; Engelsman, W.; Versendaal, J.; Proper, H.A.; Debije, L.; Gaaloul, K.; Lankhorst, M.

    2012-01-01

    The development of enterprise services involves making design decisions at different levels, ranging from strategic to infrastructural choices, and concerning many different aspects, ranging from customer interaction to information registration concerns. In order to support an agile development

  16. Business model elements impacting cloud computing adoption

    DEFF Research Database (Denmark)

    Bogataj, Kristina; Pucihar, Andreja; Sudzina, Frantisek

    The paper presents a proposed research framework for identification of business model elements impacting Cloud Computing Adoption. We provide a definition of main Cloud Computing characteristics, discuss previous findings on factors impacting Cloud Computing Adoption, and investigate technology...... adoption theories, such as Diffusion of Innovations, Technology Acceptance Model, Unified Theory of Acceptance and Use of Technology. Further on, at research model for identification of Cloud Computing Adoption factors from a business model perspective is presented. The following business model building...

  17. Business model elements impacting cloud computing adoption

    DEFF Research Database (Denmark)

    Bogataj, Kristina; Pucihar, Andreja; Sudzina, Frantisek

    adoption theories, such as Diffusion of Innovations, Technology Acceptance Model, Unified Theory of Acceptance and Use of Technology. Further on, at research model for identification of Cloud Computing Adoption factors from a business model perspective is presented. The following business model building......The paper presents a proposed research framework for identification of business model elements impacting Cloud Computing Adoption. We provide a definition of main Cloud Computing characteristics, discuss previous findings on factors impacting Cloud Computing Adoption, and investigate technology...

  18. Frugal Innovation and Green Business Models

    DEFF Research Database (Denmark)

    Andersen, Maj Munch

    2015-01-01

    The literature on ‘green business models’ is rapidly developing these years. This paper suggests that much existing work on green business models lacks a deeper theoretical understanding of eco-innovation and the green economy. The paper forwards an evolutionary economic perspective on green...... business models. This perspective departs in important ways from other approaches to green business models the implications of which are sought clarified and discussed in the paper. The paper argues for the need to link up green business model innovation to aggregate green economic change. The paper posits...... that the greening of the economy has reached such a stage of maturity where a generic ‘green business model’ is apparent. The paper points to eight characteristics of eco-innovation on the basis of which key changes to the business model are identified and schematised for the different stages of the green economic...

  19. Students’ Perceptions about Role of Faculty and Administrative Staff in Business Education Service Quality Assessment

    Directory of Open Access Journals (Sweden)

    Maja Arslanagić-Kalajdžić

    2014-06-01

    Full Text Available This paper focuses on dimensions of the perceived service quality measurement for business schools. We propose an adapted SERVQUAL measure of expected and perceived quality, where employees at business schools are split into two groups: faculty and administrative staff, and assessed separately. This measure represents a tool for comparable service quality assessment at business schools. Empirical data were collected among undergraduate students in a developing economy. A total of 282 respondents were used to assess the overall fit of the proposed model and to test the differences between the expectations and the perceptions of service quality in a business school. The results support usability of the proposed adapted SERVQUAL measure. Therefore, the study contributes to the existing literature reporting the findings on service quality in an educational context.

  20. Cybersecurity Service Model

    Directory of Open Access Journals (Sweden)

    Harry Katzan, Jr.

    2012-12-01

    Full Text Available The efficacy of modern computer systems is normally regarded as a function of five basic attributes of computer and information security: availability, accuracy, authenticity, confidentiality, and integrity. The concepts generally apply to government, business, education, and the ordinary lives of private individuals. The considerations normally involve extended applications of the Internet – hence the name Cybersecurity. Achieving and maintaining a secure cyberspace is a complicated process, and some of the concerns involve personal identity, privacy and intellectual property, secure maintenance of the critical infrastructure, and the sustainability of organizations. The threats to a secure operating infrastructure are serious and profound: cyber terrorism, cyber war, cyber espionage, and cyber crime, to which the technical community has responded with a plethora of ad hoc safeguards and procedures, usually supplied by the competitive private sector. This paper proposes a fresh view of the cyber domain based on service science with the ultimate objective of developing a cybersecurity service model.

  1. Business model innovation in the water sector in developing countries.

    Science.gov (United States)

    Gebauer, Heiko; Saul, Caroline Jennings

    2014-08-01

    Various technologies have been deployed in household devices or micro-water treatment plants for mitigating fluoride and arsenic, and thereby provide safe and affordable drinking water in low-income countries. While the technologies have improved considerably, organizations still face challenges in making them financially sustainable. Financial sustainability questions the business models behind these water technologies. This article makes three contributions to business models in the context of fluoride and arsenic mitigation. Firstly, we describe four business models: A) low-value devices given away to people living in extreme poverty, B) high-value devices sold to low-income customers, C) communities as beneficiaries of micro-water treatment plants and D) entrepreneurs as franchisees for selling water services and highlight the emergence of hybrid business models. Secondly, we show current business model innovations such as cost transparency & cost reductions, secured & extended water payments, business diversification and distribution channels. Thirdly, we describe skills and competencies as part of capacity building for creating even more business model innovations. Together, these three contributions will create more awareness of the role of business models in scaling-up water treatment technologies. Copyright © 2014 Elsevier B.V. All rights reserved.

  2. 48 CFR 3052.209-76 - Prohibition on Federal Protective Service guard services contracts with business concerns owned...

    Science.gov (United States)

    2010-10-01

    ... or business ethics and that an award would be consistent with the mission of FPS. The business... longer calls into question the individual or business concern's integrity or business ethics and that an... Protective Service guard services contracts with business concerns owned, controlled, or operated by...

  3. Business Model for Femtocells: Franchising for Energy Saving

    Directory of Open Access Journals (Sweden)

    Tiago Carvalho Moreira

    2013-08-01

    Full Text Available Purpose—The purpose of the paper is to analyze how business models are employed in mobile communications, in order to tune them to the Femtocell domain, in addition to studying other goals that can be achieved by looking at the business models in an alternative way. Design/methodology/approach—By analyzing the technologies directly linked to a business model, it would be possible to produce a taxonomy of their usage. An analysis of the value chain is used to understand how to enhance current approaches to achieve new goals. Findings—The article covers the perspective that mobile networks evolution and femtocell implementation in the mobile market can bring innovative services to the final user, by leveraging on alternative usage of business models. Research limitations/implications—The acceptance of the usage of particular business models by mobile operators can bring benefits to the final users in the form of innovative services. An example of these services is the implementation of techniques to save energy on the terminal side. Practical implications—As soon as the targeted technologies become mature, it will be possible to provide novel services to the final user, while increasing the operational and business benefits of the mobile operators. Originality/Value—A novel view on the current application of the business model is developed, and new innovative goals are shown to be achievable by novel approaches, or by traditional approaches applied in an innovative way. In particular, we show a case study where a novel service called C2POWER applies franchising (re-selling of services of broadband access, to save energy on the mobile terminal side.

  4. Business Model for Femtocells: Franchising for Energy Saving

    Directory of Open Access Journals (Sweden)

    Jonathan Rodriguez

    2011-12-01

    Full Text Available Purpose—The purpose of the paper is to analyze how business models are employed in mobile communications, in order to tune them to the Femtocell domain, in addition to studying other goals that can be achieved by looking at the business models in an alternative way.Design/methodology/approach—By analyzing the technologies directly linked to a business model, it would be possible to produce a taxonomy of their usage. An analysis of the value chain is used to understand how to enhance current approaches to achieve new goals.Findings—The article covers the perspective that mobile networks evolution and femtocell implementation in the mobile market can bring innovative services to the final user, by leveraging on alternative usage of business models.Research limitations/implications—The acceptance of the usage of particular business models by mobile operators can bring benefits to the final users in the form of innovative services. An example of these services is the implementation of techniques to save energy on the terminal side.Practical implications—As soon as the targeted technologies become mature, it will be possible to provide novel services to the final user, while increasing the operational and business benefits of the mobile operators.Originality/Value—A novel view on the current application of the business model is developed, and new innovative goals are shown to be achievable by novel approaches, or by traditional approaches applied in an innovative way. In particular, we show a case study where a novel service called C2POWER applies franchising (re-selling of services of broadband access, to save energy on the mobile terminal side.

  5. Business models of the collaborative economy

    DEFF Research Database (Denmark)

    2017-01-01

    Collaborative business models are often equated with disruptive commercial endeavors, epitomized by a handful large global sharing platforms. They represent a certain archetype of business model, extracting profit from market-mediated peer exchanges. A narrow focus on for-profit models obstructs...... coming to terms with the full scope of the collaborative economy phenomena, driven by purposes and actors beyond commercial market domains. This chapter attempts to broaden this perspective by reviewing alternative value creation mechanisms and presents emerging business model archetypes....

  6. 47 CFR 76.1906 - Encoding rules for undefined business models.

    Science.gov (United States)

    2010-10-01

    ... 47 Telecommunication 4 2010-10-01 2010-10-01 false Encoding rules for undefined business models... for undefined business models. (a) Upon public notice and subject to requirements as set forth herein, a covered entity may launch a program service pursuant to an undefined business model. Subject to...

  7. Breaking the entry barriers of startup companies to offer AAL services through integrated eHealth solutions based on a hybrid business model

    DEFF Research Database (Denmark)

    Kyriazakos, Sofoklis

    Healthcare sector is one of the main pillars of the economy at a global level that involves patients, physicians, National Health Systems, insurance companies, pharmaceuticals, vendors, researchers and providers. Healthcare sector represents a good portion of the GDP of any Government and attract...... Organizations (CRO). The full paper will elaborate on the hybrid business model and present how a multi-million € research project has applied this model in order to encounter the challenges and create a solid startup....

  8. Business models and leadership styles in small medical device and bio-science businesses--examples in a region and their implications.

    Science.gov (United States)

    Williams, D J; Hourd, P C

    2004-01-01

    This paper reviews the leadership styles and business models found in small technologically based businesses operating in the healthcare sector within one of the UK regions, the East Midlands. The most frequently encountered business model strands were 1) mixed economies: that fund development with service income; cross-sectoral product portfolios; and decoupled business portfolios led by a single entrepreneur and 2) scale sensitive "stay small" models including the avoidance of venture capital; "early exit"; and virtual business strands. There was found to be little correlation between leadership style and business model for the small number of businesses surveyed. The avoidance of venture capital is in direct contrast to adjacent regions.

  9. " Canvas " and the Legal Business Model

    Directory of Open Access Journals (Sweden)

    Frederico de Andrade Gabrich

    2016-06-01

    Full Text Available There is no idea, business or company, private or public control, which does not require an appropriate legal strategy to be implemented as efficiently as possible. Therefore, there is no way actually know the areas of law that are directly related to the business organization, without analysis of the planning logic and implementation of ideas generally used by companies. More than that, the combination of modeling and business planning is essential, with appropriate legal and related strategic planning of business objectives. So it’s the need and the importance of developing a Legal Business Model that can be used in combination with Canvas.

  10. Formal Behavior Modeling: Business Processes Based on Cloud Platform

    Directory of Open Access Journals (Sweden)

    Bo Huang

    2013-06-01

    Full Text Available From a macro level, cloud computing is gathering all the distributed resources originally, and then provided them as a service to the users. Current research focuses the cloud architecture and local small-scale grid computing mainly. The researchers are ignoring to provide a channel to help users to understand the business processes of the entire platform. This article focuses the communication and business links and abstracts them into business processes behaviors. At the same time, this article provides a modeling method to help these behaviors being visual depiction at the initial design of the cloud computing. We combine the SOA architecture and cloud computing together. At last the transferring and the dynamic processing of the service\\data of the business processes can be shown to the stakeholders to verify whether the cloud platform was meeting their requirements which are regarded as simulation of cloud services.

  11. Deriving business processes with service level agreements from early requirements

    NARCIS (Netherlands)

    Frankova, Ganna; Seguran, Magali; Gilcher, Florian; Trabelsi, Slim; Doerflinger, Joerg; Aiello, Marco

    2011-01-01

    When designing a service-based business process employing loosely coupled services, one is not only interested in guaranteeing a certain flow of work, but also in how the work will be performed. This involves the consideration of non-functional properties which go from execution time and costs, to t

  12. Deriving business processes with service level agreements from early requirements

    NARCIS (Netherlands)

    Frankova, Ganna; Seguran, Magali; Gilcher, Florian; Trabelsi, Slim; Doerflinger, Joerg; Aiello, Marco

    When designing a service-based business process employing loosely coupled services, one is not only interested in guaranteeing a certain flow of work, but also in how the work will be performed. This involves the consideration of non-functional properties which go from execution time and costs, to

  13. Property and Business Services. Industry Training Monograph No. 12.

    Science.gov (United States)

    Dumbrell, Tom

    Australia's property and business services industry is its third largest industry and has been the fastest growing industry over the last 10 years. The industry is composed of a diverse range of activities, including real estate sales, legal and accountancy practices, employment placement services, labor and equipment hire, scientific and market…

  14. Property and Business Services. Industry Training Monograph No. 12.

    Science.gov (United States)

    Dumbrell, Tom

    Australia's property and business services industry is its third largest industry and has been the fastest growing industry over the last 10 years. The industry is composed of a diverse range of activities, including real estate sales, legal and accountancy practices, employment placement services, labor and equipment hire, scientific and market…

  15. A Comparative of business process modelling techniques

    Science.gov (United States)

    Tangkawarow, I. R. H. T.; Waworuntu, J.

    2016-04-01

    In this era, there is a lot of business process modeling techniques. This article is the research about differences of business process modeling techniques. For each technique will explain about the definition and the structure. This paper presents a comparative analysis of some popular business process modelling techniques. The comparative framework is based on 2 criteria: notation and how it works when implemented in Somerleyton Animal Park. Each technique will end with the advantages and disadvantages. The final conclusion will give recommend of business process modeling techniques that easy to use and serve the basis for evaluating further modelling techniques.

  16. Organizational Aspects of Business Model Innovation

    DEFF Research Database (Denmark)

    Sund, Kristian J.; Villarroel, Juan Andrei; Bogers, Marcel

    2014-01-01

    of the organizational (re)design aspects inherent to business model innovation is still very incomplete. In this study, we investigate the organizational (re)design challenges for incumbent organizations in mature industries when they need to reinvent their business model in reaction to disruptive changes...... in their environment. Our empirical setting focuses on national postal operators in the European postal industry. Using an inductive case study we distinguish between two stages within business model innovation: namely, business model exploration and business model exploitation. Focusing on the former, our findings......Organizations are often challenged to find new ways of creating and capturing value to compete with new entrants and disruptive technologies. Several studies have addressed some of the organizational barriers that incumbents face when developing new business models, but our understanding...

  17. Organizational Aspects of Business Model Innovation

    DEFF Research Database (Denmark)

    Sund, Kristian J.; Villarroel, Juan Andrei; Bogers, Marcel

    2014-01-01

    Organizations are often challenged to find new ways of creating and capturing value to compete with new entrants and disruptive technologies. Several studies have addressed some of the organizational barriers that incumbents face when developing new business models, but our understanding...... of the organizational (re)design aspects inherent to business model innovation is still very incomplete. In this study, we investigate the organizational (re)design challenges for incumbent organizations in mature industries when they need to reinvent their business model in reaction to disruptive changes...... in their environment. Our empirical setting focuses on national postal operators in the European postal industry. Using an inductive case study we distinguish between two stages within business model innovation: namely, business model exploration and business model exploitation. Focusing on the former, our findings...

  18. SURVEY ON E-BUSINESS MODELS

    Directory of Open Access Journals (Sweden)

    M.S.SALEEM BASHA,

    2011-05-01

    Full Text Available In the turbulence of internet and e-business, company can only survey with the periodical reinventing their ebusiness models, because business model of a firm can only capture the snap shot of the current value chain. This snap shot cannot survive longer with their competitors. Companies must decide how and when to implement e-business model. The choice should be based on an overall assessment that includes an evaluation of costs and benefits and well-defined goals that are dependent on whether the decision was based on businessor strategic criteria. In this paper we surveyed the e-business model of various authors. Dell, Cisco and Bata are the three revolutionary new business models of business to business e-commerce models that have come out for the successful business. However, these models are not appropriate for every organization. In addition to these new paradigms for individual firms, other changes in business-to-business e-commerce are occurring that are revolutionizing the traditional paradigms.

  19. Business-to-business electronic commerce systems and services. Smart EC solution; Kigyoka nrenkei system solution system. Smart EC solution

    Energy Technology Data Exchange (ETDEWEB)

    Setoguchi, T.; Manchu, Y.; Katsumata, M. [Toshiba Corp., Tokyo (Japan)

    2000-04-01

    Toshiba provides a range of information technology (IT) solutions called SmartEC Solution, which includes business-to-business electronic commerce systems and services based on international standards and industrial know-how, especially our electronic data interchange (EDI) know-how as a manufacturer. These IT solutions are supplied as services covering strategy planning, system integration, and application service provider based on five types of business-to-business electronic commerce. (author)

  20. Business Model Innovation through Second Hand Retailing

    DEFF Research Database (Denmark)

    Hvass, Kerli Kant

    2015-01-01

    The issue of business model innovation for sustainability is becoming increasingly relevant for fashion companies. This paper investigates how the resell of a fashion brand's own product can facilitate business model adaption towards sustainability. Based on a single revelatory case study...... the article highlights a premium fashion brand's endeavours in prolonging their products life through resell activities and the main issues, challenges and opportunities the brand can encounter in integrating this strategy into its existing business model....

  1. Agile Development for Service Oriented Business Intelligence Solutions

    Directory of Open Access Journals (Sweden)

    Marinela MIRCEA

    2011-03-01

    Full Text Available Considering the evolution of information and communications technology, the necessity of alignment of public and private sectors to European Union requirements, the current economic crisis, and the global context, all organizations are trying to achieve major changes that would enable them to operate as intelligent organizations. For this purpose, agility and Business Intelligence are seen by most managers as a way to transform their organizations into intelligent organizations. The study highlights the importance of modern approaches (Service Oriented Architecture, Business Process Management, Business Rules, Cloud Computing, Master Data Management in developing agile Business Intelligence solutions. The paper also presents the stages of developing an agile Business Intelligence solution in the case of public procurement.

  2. Research on Business Model of Technology Service Platform Based on Value Network%基于价值网的科技服务平台商业模式研究

    Institute of Scientific and Technical Information of China (English)

    郑祥龙; 梅姝娥

    2015-01-01

    Science and technology service platform plays an increasingly important role in the innovation system. The arti-cle firstly analyzes the current development of science and technology service platform. Then,from the perspective of the value network structure,it constructs the value network model of science and technology service platform. After analyzing the business model framework of science and technology service platform,the paper proposes five elements of business mod-el combined with the properties of science and technology service platform,and discusses the meaning of the various constit-uent elements.%科技服务平台在创新体系中发挥越来越重要的作用。在对科技服务平台发展现状分析的基础上,从价值网结构的视角分析科技服务平台价值网模型,进而构建基于价值网的科技服务平台商业模式框架,结合科技服务平台的属性提出科技服务平台商业模式的构成要素并讨论各个构成要素的内涵。

  3. Best Practice Examples of Circular Business Models

    DEFF Research Database (Denmark)

    Guldmann, Eva

    , and to look for circular business opportunities in this flow of goods and value, is key in a circular economy. Establishing new or closer collaboration with stakeholders within or beyond the traditional supply chain is another important skill in creating circular business models. Many of the examined......Best practice examples of circular business models are presented in this report. The purpose is to inform and inspire interested readers, in particular companies that aspire to examine the potentials of the circular economy. Circular business models in two different sectors are examined, namely...... the textile and clothing sector as well as the durable goods sector. In order to appreciate the notion of circular business models, the basics of the circular economy are outlined along with three frameworks for categorizing the various types of circular business models. The frameworks take point of departure...

  4. Designing Network-based Business Model Ontology

    DEFF Research Database (Denmark)

    Hashemi Nekoo, Ali Reza; Ashourizadeh, Shayegheh; Zarei, Behrouz

    2015-01-01

    Survival on dynamic environment is not achieved without a map. Scanning and monitoring of the market show business models as a fruitful tool. But scholars believe that old-fashioned business models are dead; as they are not included the effect of internet and network in themselves. This paper...... is going to propose e-business model ontology from the network point of view and its application in real world. The suggested ontology for network-based businesses is composed of individuals` characteristics and what kind of resources they own. also, their connections and pre-conceptions of connections...... such as shared-mental model and trust. However, it mostly covers previous business model elements. To confirm the applicability of this ontology, it has been implemented in business angel network and showed how it works....

  5. Expanding business-to-business customer relationships : modeling the customer's upgrade decision

    NARCIS (Netherlands)

    Bolton, R.; Lemon, K.N.; Verhoef, P.C.

    2008-01-01

    This article develops a model of a business customer's decision to upgrade service contracts conditional on the decision to renew the contract. It proposes that the firm's upgrade decision is influenced by (1) decision-maker perceptions of the relationship with the supplier, (2) contract-level exper

  6. Expanding business-to-business customer relationships : modeling the customer's upgrade decision

    NARCIS (Netherlands)

    Bolton, R.; Lemon, K.N.; Verhoef, P.C.

    This article develops a model of a business customer's decision to upgrade service contracts conditional on the decision to renew the contract. It proposes that the firm's upgrade decision is influenced by (1) decision-maker perceptions of the relationship with the supplier, (2) contract-level

  7. Business Model Design and Architecture for the Internet of Everything

    Directory of Open Access Journals (Sweden)

    Dennis Pfisterer

    2016-04-01

    Full Text Available Smart devices and cyber-physical systems, which are interconnected to IT systems and services, form the basis for the arising Internet of Everything, opening up new economic opportunities for its participants and users beyond its technological aspects and challenges. While today’s e-business scenarios are mostly dominated by a few centralized online platforms, future business models, which will be feasible for the Internet of Everything, need to address special requirements. Such business models, e.g., leveraging the possibilities of smart cities, need to cope with arbitrary combinations of products and services orchestrated into complex products in a highly distributed and dynamic environment. Furthermore, these arbitrary combinations are influenced by real-time context information derived from sensor networks or IT systems, as well as the users’ requirements and preferences. The complexity of finding the optimal product/service combination overstrains users and leads to decisions according to the principle of adverse selection (i.e., choosing good enough instead of optimal. Such e-business models require an appropriate underlying value generation architecture that supports users in this process. In this paper, we develop a business model that addresses these problems. In addition, we present the Distributed Market Spaces (DMS software-system architecture as a possible implementation, which enables the aforementioned decentralized and context-centric e-business scenario and leverages the commercial possibilities of smart cities.

  8. The Concept of Business Model Scalability

    DEFF Research Database (Denmark)

    Nielsen, Christian; Lund, Morten

    2015-01-01

    The power of business models lies in their ability to visualize and clarify how firms’ may configure their value creation processes. Among the key aspects of business model thinking are a focus on what the customer values, how this value is best delivered to the customer and how strategic partners...... are leveraged in this value creation, delivery and realization exercise. Central to the mainstream understanding of business models is the value proposition towards the customer and the hypothesis generated is that if the firm delivers to the customer what he/she requires, then there is a good foundation...... for a long-term profitable business. However, the message conveyed in this article is that while providing a good value proposition may help the firm ‘get by’, the really successful businesses of today are those able to reach the sweet-spot of business model scalability. This article introduces and discusses...

  9. Cloud-based Collaborative Business Services Provision

    NARCIS (Netherlands)

    Camarinha-Matos, L.M.; Afsarmanesh, H.; Oliveira, A.I.; Ferrada, F.; Hammoudi, S.; Cordeiro, J.; Maciaszek, L.A.; Filipe, J.

    2014-01-01

    The notion of service-enhanced product, representing the association of services to manufactured products, offers an important mechanism for value creation and product differentiation. This is particularly relevant in the case of complex, highly customized and long-life products. Provision of suitab

  10. Cloud-based Collaborative Business Services Provision

    NARCIS (Netherlands)

    Camarinha-Matos, L.M.; Afsarmanesh, H.; Oliveira, A.I.; Ferrada, F.

    2013-01-01

    The notion of service-enhanced product, representing the association of services to manufactured products, offers an important mechanism for value creation and product differentiation. This is particularly relevant in the case of complex, highly customized and long-life products. Provision of suitab

  11. Business Model Discovery by Technology Entrepreneurs

    Directory of Open Access Journals (Sweden)

    Steven Muegge

    2012-04-01

    Full Text Available Value creation and value capture are central to technology entrepreneurship. The ways in which a particular firm creates and captures value are the foundation of that firm's business model, which is an explanation of how the business delivers value to a set of customers at attractive profits. Despite the deep conceptual link between business models and technology entrepreneurship, little is known about the processes by which technology entrepreneurs produce successful business models. This article makes three contributions to partially address this knowledge gap. First, it argues that business model discovery by technology entrepreneurs can be, and often should be, disciplined by both intention and structure. Second, it provides a tool for disciplined business model discovery that includes an actionable process and a worksheet for describing a business model in a form that is both concise and explicit. Third, it shares preliminary results and lessons learned from six technology entrepreneurs applying a disciplined process to strengthen or reinvent the business models of their own nascent technology businesses.

  12. Communicating and reporting on the business model

    DEFF Research Database (Denmark)

    Nielsen, Christian; Lund, Morten

    2014-01-01

    The problem – as well as the prospect – with business models is that they are concerned with being different; as business in general thrives on some sort of unique selling point. So the bundle of indicators on value creation, business models, strategy, intellectual capital, and so on, which...... will be relevant to analyze or communicate about will differ from firm to firm. Therefore, this chapter focuses on the business model as the integrating concept for reporting and analysis of strategic types of information on e.g. management strategies, critical success factors, risk factors and value drivers....

  13. BUSINESS MODEL IN ELECTRICITY INDUSTRY USING BUSINESS MODEL CANVAS APPROACH; THE CASE OF PT. XYZ

    Directory of Open Access Journals (Sweden)

    Achmad Arief Wicaksono

    2017-01-01

    Full Text Available The magnitude of opportunities and project values of electricity system in Indonesia encourages PT. XYZ to develop its business in electrical sector which requires business development strategies. This study aims to identify company's business model using Business Model Canvas approach, formulate business development strategy alternatives, and determine the prioritized business development strategy which is appropriate to the manufacturing business model for PT. XYZ. This study utilized a descriptive approach and the nine elements of the Business Model Canvas. Alternative formulation and priority determination of the strategies were obtained by using Strengths, Weaknesses, Opportunities, Threats (SWOT analysis and pairwise comparison. The results of this study are the improvement of Business Model Canvas on the elements of key resources, key activities, key partners and customer segment. In terms of SWOT analysis on the nine elements of the Business Model Canvas for the first business development, the results show an expansion on the power plant construction project as the main contractor, an increase in sales in its core business in supporting equipment industry of oil and gas,  a development in the second business i.e. an investment in the electricity sector as an independent renewable emery-based power producer. On its first business development, PT. XYZ selected three Business Model Canvas elements which become the priorities of the company i.e. key resources weighing 0.252, key activities weighing 0.240, and key partners weighing 0.231. On its second business development, the company selected three elements to become their the priorities i.e. key partners weighing 0.225, customer segments weighing 0.217, and key resources weighing 0.215.Keywords: business model canvas, SWOT, pairwise comparison, business model

  14. Ecosystem Based Business Model of Smart Grid

    DEFF Research Database (Denmark)

    Lundgaard, Morten Raahauge; Ma, Zheng; Jørgensen, Bo Nørregaard

    2015-01-01

    This paper tries to investigate the ecosystem based business model in a smart grid infrastructure and the potential of value capture in the highly complex macro infrastructure such as smart grid. This paper proposes an alternative perspective to study the smart grid business ecosystem to support...... the infrastructural challenges, such as the interoperability of business components for smart grid. So far little research has explored the business ecosystem in the smart grid concept. The study on the smart grid with the theory of business ecosystem may open opportunities to understand market catalysts. This study...... contributes an understanding of business ecosystem applicable for smart grid. Smart grid infrastructure is an intricate business ecosystem, which have several intentions to deliver the value proposition and what it should be. The findings help to identify and capture value from markets....

  15. Understanding the impact of technology on firms’ business models

    DEFF Research Database (Denmark)

    Cavalcante, Sergio Andre

    2013-01-01

    of a new business model for the partner companies in the consortium. Practical implications – This paper is important in that it will help companies understand technological impact from a business model perspective, thereby enabling them to manage innovation better by distinguishing between the creation......Purpose – The purpose of this paper is to identify the impact of a new global positioning technology on firms’ business models. Design/methodology/approach – The empirical setting was a consortium of Danish organizations, established to develop a positioning-based technology platform as a basis...... for innovative commercial products and/or services. Three of the consortium companies were selected for case-study research. Findings – The main findings were that companies will use the new technology to extend their existing business models, and that the technology platform potentially represents the creation...

  16. Chemical Leasing business models and corporate social responsibility.

    Science.gov (United States)

    Moser, Frank; Jakl, Thomas; Joas, Reihard; Dondi, Francesco

    2014-11-01

    Chemical Leasing is a service-oriented business model that shifts the focus from increasing sales volume of chemicals towards a value-added approach. Recent pilot projects have shown the economic benefits of introducing Chemical Leasing business models in a broad range of sectors. A decade after its introduction, the promotion of Chemical Leasing is still predominantly done by the public sector and international organizations. We show in this paper that awareness-raising activities to disseminate information on this innovative business model mainly focus on the economic benefits. We argue that selling Chemical Leasing business models solely on the grounds of economic and ecological considerations falls short of branding it as a corporate social responsibility initiative, which, for this paper, is defined as a stakeholder-oriented concept that extends beyond the organization's boundaries and is driven by an ethical understanding of the organization's responsibility for the impact of its business activities. For the analysis of Chemical Leasing business models, we introduce two case studies from the water purification and metal degreasing fields, focusing on employees and local communities as two specific stakeholder groups of the company introducing Chemical Leasing. The paper seeks to demonstrate that Chemical Leasing business models can be branded as a corporate social responsibility initiative by outlining the vast potential of Chemical Leasing to improve occupational health and safety and to strengthen the ability of companies to protect the environment from the adverse effects of the chemicals they apply.

  17. Professional Business Connectivity Services in SharePoint 2010

    CERN Document Server

    Hillier, Scot

    2011-01-01

    Comprehensive coverage on Business Connectivity Services within SharePoint 2010 As Microsoft's new multipurpose portal technology, Business Connectivity Services (BCS) is a brand new way for SharePoint users to seamlessly access and integrate data from any application or databases within SharePoint 2010. With this in-depth guide, a team of SharePoint experts walks you through the features of the new BCS, including the ability for users to view and modify the data from SharePoint 2010 with BCS. You'll explore how to use BCS, deploy solutions, create external content types and lists, create .NET

  18. A Collaboration Service Model for a Global Port Cluster

    National Research Council Canada - National Science Library

    Toh, Keith K.T; Welsh, Karyn; Hassall, Kim

    2010-01-01

    ... between business entities within the cluster. The maturity of technologies providing portals, web and middleware services provides an opportunity to push the boundaries of contemporary service reference models and service catalogues to what...

  19. Modeling business processes: theoretical and practical aspects

    Directory of Open Access Journals (Sweden)

    V.V. Dubininа

    2015-06-01

    Full Text Available The essence of process-oriented enterprise management has been examined in the article. The content and types of information technology have been analyzed in the article, due to the complexity and differentiation of existing methods, as well as the specificity of language, terminology of the enterprise business processes modeling. The theoretical aspects of business processes modeling have been reviewed and the modern traditional modeling techniques received practical application in the visualization model of retailers activity have been studied in the article. In the process of theoretical analysis of the modeling methods found that UFO-toolkit method that has been developed by Ukrainian scientists due to it systemology integrated opportunities, is the most suitable for structural and object analysis of retailers business processes. It was designed visualized simulation model of the business process "sales" as is" of retailers using a combination UFO-elements with the aim of the further practical formalization and optimization of a given business process.

  20. Business model or strategy: which comes first?

    DEFF Research Database (Denmark)

    Friis, Jesper Deleuran; Lueg, Rainer; Mayanja, Remmy;

    2015-01-01

    in the birth phase. It is then argued that this relationship changed as SSC entered its growth phase and met competition, and the product market strategy determined the change in the business model. The researchers contribute to the currently underexplored dynamic relationship of business models and strategies...

  1. New global ICT-based business models

    DEFF Research Database (Denmark)

    House Case The Nano Solar Case The Master Cat Case The Pitfalls Of The Blue Ocean Strategy - Implications Of "The Six Paths Framework" Network-Based Innovation - Combining Exploration and Exploitation? Innovating New Business Models in Inter-firm Collaboration NEW Global Business Models - What Did...

  2. Relating business modelling and enterprise architecture

    NARCIS (Netherlands)

    Meertens, Lucas Onno

    2013-01-01

    This thesis proposes a methodology for creating business models, evaluating them, and relating them to enterprise architecture. The methodology consists of several steps, leading from an organization’s current situation to a target situation, via business models and enterprise architecture. Current

  3. Relating business modelling and enterprise architecture

    NARCIS (Netherlands)

    Meertens, Lucas Onno

    2013-01-01

    This thesis proposes a methodology for creating business models, evaluating them, and relating them to enterprise architecture. The methodology consists of several steps, leading from an organization’s current situation to a target situation, via business models and enterprise architecture.

  4. Business models - their semantic form and structure

    OpenAIRE

    Kinderis, Remigijus

    2012-01-01

    Straipsnyje siekiama išgryninti verslo modelio koncepto semantiką. Analizuojama verslo modelio samprata, atliekant apibrėžimų chronologinės eigos analizę, parengiant prasminių žodžių žemėlapį. [...] The concept of business model is the most frequently considered and discussed in different modern scientific and business publications. Business model has been perceived and analyzed as a modern method of competition among business enterprises. The scientists and practicians agree on the common...

  5. Building a New Business Model

    Science.gov (United States)

    Berkey, Lisa

    2009-01-01

    Monarch High School in Boulder, Colorado, is one of 25 schools piloting the High School of Business program, an accelerated business administration program developed by Columbus, Ohio-based MBA"Research" and Curriculum Center. This article describes the program which uses a heavily project-based pedagogy to teach a curriculum modeled…

  6. The Space Laser Business Model

    Science.gov (United States)

    2005-01-01

    Creating long-duration, high-powered lasers, for satellites, that can withstand the type of optical misalignment and damage dished out by the unforgiving environment of space, is work that is unique to NASA. It is complicated, specific work, where each step forward is into uncharted territory. In the 1990s, as this technology was first being created, NASA gave free reign to a group of "laser jocks" to develop their own business model and supply the Space Agency with the technology it needed. It was still to be a part of NASA as a division of Goddard Space Flight Center, but would operate independently out of a remote office. The idea for this satellite laboratory was based on the Skunk Works concept at Lockheed Martin Corporation. Formerly known as the Lockheed Corporation, in 1943, the aerospace firm, realizing that the type of advanced research it needed done could not be performed within the confines of a larger company, allowed a group of researchers and engineers to essentially run their own microbusiness without the corporate oversight. The Skunk Works project, in Burbank, California, produced America s first jet fighter, the world s most successful spy plane (U-2), the first 3-times-the-speed-of-sound surveillance aircraft, and the F-117A Nighthawk Stealth Fighter. Boeing followed suit with its Phantom Works, an advanced research and development branch of the company that operates independent of the larger unit and is responsible for a great deal of its most cutting-edge research. NASA s version of this advanced business model was the Space Lidar Technology Center (SLTC), just south of Goddard, in College Park, Maryland. Established in 1998 under a Cooperative Agreement between Goddard and the University of Maryland s A. James Clark School of Engineering, it was a high-tech laser shop where a small group of specialists, never more than 20 employees, worked all hours of the day and night to create the cutting- edge technology the Agency required of them. Drs

  7. Antecedents and Consequences of Business Model Innovation

    DEFF Research Database (Denmark)

    Waldner, Florian; Poetz, Marion; Grimpe, Christoph

    2015-01-01

    evidence seems to be confined to firm-level antecedents and pays little attention to the impact of industry structure. This study investigates how different stages of an industry’s life cycle and levels of industry competition affect firms’ business model innovation, and how such innovation translates...... performance. Our findings contribute to the ongoing dialog on the role of industry structure in business model innovation, and provide implications for the management of business model innovation.......What makes firms innovate their business models? Why do they engage in innovating how they create, deliver, and capture value? And how does such innovation translate into innovation performance? Despite the importance of business model innovation for achieving competitive advantage, existing...

  8. Designing Viable Business Models for Living Labs

    Directory of Open Access Journals (Sweden)

    Bernhard R. Katzy

    2012-09-01

    Full Text Available Over 300 regions have integrated the concept of living labs into their economic development strategy since 2006, when the former Finnish Prime Minister Esko Aho launched the living lab innovation policy initiative during his term of European presidency. Despite motivating initial results, however, success cases of turning research into usable new products and services remain few and uncertainty remains on what living labs actually do and contribute. This practitioner-oriented article presents a business excellence model that shows processes of idea creation and team mobilization, new product development, user involvement, and entrepreneurship through which living labs deliver high-potential investment opportunities. Customers of living labs are identified as investors such as venture capitalists or industrial firms because living labs can generate revenue from them to create their own sustainable business model. The article concludes that living labs provide extensive support “lab” infrastructure and that it remains a formidable challenge to finance it, which calls for a more intensive debate.

  9. Modeling of the service taxi

    Directory of Open Access Journals (Sweden)

    R. M. Bezborodnikova

    2016-01-01

    Full Text Available Modeling and optimization business processes are ongoing challenges of modernity. Based on the study of business processes to anticipate and avoid many problems in the work of companies linked primarily with an increased level of costs, the low quality of the performed works and manufactured products, excessive run time functions. Application of simulation tool for business processes allows at the stage of planning to assess various indicators of the effectiveness of processes to identify the best sequence of functions, determine resource costs to calculate personnel workload, thereby facilitating timely adoption of the correct administrative decisions. The article deals with the modeling of the business process “Order processing” taxi service Heat the city of Orenburg. Based on the methodology of modeling Business Process Model and Notation (BPMN built functional diagram of the business process (with freely distributed software product Bizagi Modeler, given the resources used, the costs of their use, built calendar schedules. Next, the operation was carried out simulations with different process input data: the number of incoming applications, the number of controllers and advertising budget. It is shown that the efficiency of the business process will contribute to the increase in the total number of dispatchers up to 6 people, as well as increasing advertising costs doubled. As a result of the decisions taken is expected to increase the net income of the company to 76 794 RUR and the average salary of the staff (in particular taxi drivers to 42 281 RUR, dispatchers and 22 799 RUR, as well as reducing the duration of processing a single order up to 31 minutes.

  10. Understanding and evaluating the levels of sustainability in business models across dimensions, time and contexts

    DEFF Research Database (Denmark)

    Aagaard, Annabeth; Lindgren, Peter

    2016-01-01

    - theoretically and empirically. Five case examples from the public sector, professional services and regulated industries are utilized to provide an understanding of the concept empirically and to derive a framework that enables evaluation and exploration of the levels of sustainability of business models across......Over the last decade, research on sustainable businesses and sustainable innovations has increased rapidly. Sustainability has become a new premise for doing business - moving it from political discourses into business boardrooms. However, applying business model innovation as a way to create...... sustainable value requires several alterations of our ways of understanding and evaluating businesses and their business models. The aim of this article is to map, discuss and present a framework for how to identify and evaluate sustainable business model innovation and sustainability in business models...

  11. Value Modeling in the Agricultural Business Sector

    OpenAIRE

    Feng, Wei

    2007-01-01

    The growth of global market leads to that more and more organizations face drastic competitions in their industry area. The organizations whose products or services can attract a large amount of customers will take much market share. In order to improve competitive capabilities, organizations have requirements for carrying out some reasonable innovations in business processes. In this project, we focus on evaluating profitability of a new business strategy. Felleskjøpet has been taken as an...

  12. Service Pyramid Concept of Knowledge Intensive Business Services in the Small and Medium Sized Enterprises Sector

    Directory of Open Access Journals (Sweden)

    Sándor Nagy

    2013-12-01

    Full Text Available The activity of service companies is more complex today than before the use of Information and Communication Technology (ICT became widespread in business. Fewer service companies can be found on the market based solely on physical customer interaction; however, they have been replaced with standardized and automated services. This structural change can be observed particularly among Knowledge Intensive Business Services (KIBS companies where the use of ICT is not simply a market requirement, but a competition tool, as well. Without the application of any ICT instrument, a KIBS company could not meet market expectations, and furthermore, business developments are mainly ICT-based. On the other hand, companies need to develop their businesses more and more, as KIBS companies which are not able to differentiate themselves as trustworthy on the business services market will disappear. ‘Just another business service company’ cannot really sell today. This is applicable to a greater extent to Small and Medium Sized Enterprises (SME, where ICT has opened market opportunities that have never existed for them before. The aim of this paper is to highlight the new features of KIBS business activities in the SME sector and the related research questions.

  13. Performance Auditing: A Management Tool for School Business Services.

    Science.gov (United States)

    Dierdorff, William H.

    1989-01-01

    Performance auditing is a tool designed to assist public officials in meeting their responsibility to apply resources efficiently and effectively. Applies performance auditing to school business support services; identifies benefits and obstacles; and provides selected alternatives and examples of performance auditing. (MLF)

  14. 31 CFR 103.41 - Registration of money services businesses.

    Science.gov (United States)

    2010-07-01

    ... FINANCIAL RECORDKEEPING AND REPORTING OF CURRENCY AND FOREIGN TRANSACTIONS Special Rules for Money Services... of money orders, cashed checks or exchanged currencies (other than as an agent for another business..., currency exchange, and money transmitting) the agent provides; (E) A listing of the months in the 12...

  15. Consultancy and innovation the business service revolution in Europe

    CERN Document Server

    Wood, Peter

    2003-01-01

    Consultancy and Innovation links two important aspects of European economic development in the past thirty years: the pace of technical and management innovation, and the growing significance of technical and business consultancy. This book includes detailed studies of consultancy activities or 'knowledge intensive services' (KIS) in eight EU countries, written by national experts in the field.

  16. Business intelligence and service-oriented architecture: a Delphi study

    NARCIS (Netherlands)

    Mueller, Roland; Linders, Stefan; Ferreira Pires, Luis

    Although service-oriented architecture (SOA) is becoming increasingly popular in enterprise application rchitectures, little is known about how SOA could support and influence the use and implementation of business intelligence (BI). We applied the Delphi method in order to identify opportunities

  17. ON SOME APPROACHES TO ECONOMICMATHEMATICAL MODELING OF SMALL BUSINESS

    Directory of Open Access Journals (Sweden)

    Orlov A. I.

    2015-04-01

    Full Text Available Small business is an important part of modern Russian economy. We give a wide panorama developed by us of possible approaches to the construction of economic-mathematical models that may be useful to describe the dynamics of small businesses, as well as management. As for the description of certain problems of small business can use a variety of types of economic-mathematical and econometric models, we found it useful to consider a fairly wide range of such models, which resulted in quite a short description of the specific models. In this description of the models brought to such a level that an experienced professional in the field of economic-mathematical modeling could, if necessary, to develop their own specific model to the stage of design formulas and numerical results. Particular attention is paid to the use of statistical methods of non-numeric data, the most pressing at the moment. Are considered the problems of economic-mathematical modeling in solving problems of small business marketing. We have accumulated some experience in application of the methodology of economic-mathematical modeling in solving practical problems in small business marketing, in particular in the field of consumer goods and industrial purposes, educational services, as well as in the analysis and modeling of inflation, taxation and others. In marketing models of decision making theory we apply rankings and ratings. Is considered the problem of comparing averages. We present some models of the life cycle of small businesses - flow model projects, model of capture niches, and model of niche selection. We discuss the development of research on economic-mathematical modeling of small businesses

  18. Using Web2.0 Aspect fro Designing a New Business Incubation Model

    OpenAIRE

    Brojeni, Roozbeh Abbasi

    2008-01-01

    This thesis work has examined and analyzed a new operating model in business incubation era, based on utilizing the second generation of web. The main objective of this survey is developing a model of representing many of business incubation services, by enlarging the network relationships between entrepreneurs (including innovative start-up firms), in order to let them share their own experiences, business knowledge, and abilities, in a mass-collaborative networking system. Business incubati...

  19. The NIAID Radiation Countermeasures Program business model.

    Science.gov (United States)

    Hafer, Nathaniel; Maidment, Bert W; Hatchett, Richard J

    2010-12-01

    The National Institute of Allergy and Infectious Diseases (NIAID) Radiation/Nuclear Medical Countermeasures Development Program has developed an integrated approach to providing the resources and expertise required for the research, discovery, and development of radiation/nuclear medical countermeasures (MCMs). These resources and services lower the opportunity costs and reduce the barriers to entry for companies interested in working in this area and accelerate translational progress by providing goal-oriented stewardship of promising projects. In many ways, the radiation countermeasures program functions as a "virtual pharmaceutical firm," coordinating the early and mid-stage development of a wide array of radiation/nuclear MCMs. This commentary describes the radiation countermeasures program and discusses a novel business model that has facilitated product development partnerships between the federal government and academic investigators and biopharmaceutical companies.

  20. Applied Regression Modeling A Business Approach

    CERN Document Server

    Pardoe, Iain

    2012-01-01

    An applied and concise treatment of statistical regression techniques for business students and professionals who have little or no background in calculusRegression analysis is an invaluable statistical methodology in business settings and is vital to model the relationship between a response variable and one or more predictor variables, as well as the prediction of a response value given values of the predictors. In view of the inherent uncertainty of business processes, such as the volatility of consumer spending and the presence of market uncertainty, business professionals use regression a

  1. Business model design through a designer's lens: Translating, transferring and transforming cognitive configurations into action

    NARCIS (Netherlands)

    Simonse, W.L.; Badke-Schaub, P.G.

    2015-01-01

    Strategic managers are challenged to take advantage of digitalisation opportunities related to services of social media and web 2.0 technologies. Business innovations such as crowd sourcing platforms require a new way of integrating business to technology, articulated in a new business model designs

  2. Business models of the collaborative economy

    DEFF Research Database (Denmark)

    2017-01-01

    coming to terms with the full scope of the collaborative economy phenomena, driven by purposes and actors beyond commercial market domains. This chapter attempts to broaden this perspective by reviewing alternative value creation mechanisms and presents emerging business model archetypes.......Collaborative business models are often equated with disruptive commercial endeavors, epitomised by a handful large global sharing platforms. They represent a certain archetype of business model, extracting profit from market-mediated peer exchanges. A narrow focus on for-profit models obstructs...

  3. Getting Engaged: Factors Enhancing Perceived Student Benefits from Service-Learning in Business Education

    Science.gov (United States)

    Palmer, Timothy B.; Short, Jeremy C.

    2010-01-01

    Service-learning is an instructional method that incorporates community service into the curriculum. The integration of service-learning into business pedagogy provides benefits that are particularly valuable to business students. Yet business educators have been slow to integrate service-learning into their classes. The authors explore the…

  4. Business Process Modeling Notation - An Overview

    Directory of Open Access Journals (Sweden)

    Alexandra Fortiş

    2006-01-01

    Full Text Available BPMN represents an industrial standard created to offer a common and user friendly notation to all the participants to a business process. The present paper aims to briefly present the main features of this notation as well as an interpretation of some of the main patterns characterizing a business process modeled by the working fluxes.

  5. Empowerment of Mustaḥiq Zakat Model Towards Business Independency

    Directory of Open Access Journals (Sweden)

    Hamzah Hamzah

    2017-03-01

    Full Text Available Zakat has not been utilized intensively for the empowerment of mustaḥiq (zakat beneficiaries in the form of productive economic business. The objective of the research was to analyze the level of mustaḥiqs’ business independency; to analyze dominant factors that influenced mustaḥiqs’ business independency, and to formulate an appropriate strategy to develop the mustaḥiqs’ business independency. The research has been carried out on 254 mustaḥiqs in Bogor Regency (66 mustaḥiqs engaged in vegetable production at Cibungbulang District, 85 mustaḥiqs in skewer business at Tenjolaya District, and 103 mustaḥiqs in shoe business at Taman Sari District. A census sampling, data collection through a questionnaire, an in-depth interview and observation were carried out in 2013. Data were analyzed descriptively and statistically, using structural equation model (SEM. The results of the research showed that: (1 the strategy of mustaḥiq empowerment could be carried out through strengthening the intrinsic motivation, training technical aspects, assisting business capital and assistance. Empowerment can be conducted synergically by the government (arrangement, service, and counseling, private sectors/State Owned Business (BUMN, higher education and community.

  6. General business model patterns for Local Energy Management concepts

    Directory of Open Access Journals (Sweden)

    Emanuele eFacchinetti

    2016-03-01

    Full Text Available The transition towards a more sustainable global energy system, significantly relying on renewable energies and decentralized energy systems, requires a deep reorganization of the energy sector. The way how energy services are generated, delivered and traded is expected to be very different in the coming years. Business model innovation is recognized as a key driver for the successful implementation of the energy turnaround. This work contributes to this topic by introducing a heuristic methodology easing the identification of general business model patterns best suited for Local Energy Management concepts such as Energy Hubs. A conceptual framework characterizing the Local Energy Management business model solution space is developed. Three reference business model patterns providing orientation across the defined solution space are identified, analyzed and compared. Through a market review a number of successfully implemented innovative business models have been analyzed and allocated within the defined solution space. The outcomes of this work offer to potential stakeholders a starting point and guidelines for the business model innovation process, as well as insights for policy makers on challenges and opportunities related to Local Energy Management concepts.

  7. KEY FACTORS IN MARKETING FOCUSED SERVICES BUSINESSES

    Directory of Open Access Journals (Sweden)

    Doris Yohanna Martínez Castrillón

    2016-07-01

    Full Text Available This article aims to identify the key success factors in the marketing area and describe them as managerial allies for companies that wish to position themselves in the market under a good sustainable performance , for it has been consulted theoretical references of Marketing as a management partner with collection and integration of data. Methodologically, it is located within the type of descriptive research field, with a design of transactional non-experimental, with an intentional non-probabilistic stratified sample of four reporting units. The findings established fifteen (15 points of influence called "key success factors (FCE in the area of marketing, and managerial allies of service companies in the security, surveillance and protection sector in industrial, commercial and residential sectors. Finally, it is intended that the actions of marketing service companies should focus to the welfare of both the organization, such as users, both in the environment, and economic, social and technological, characterized by ethics, sustainable development and transparency to respond appropriately.

  8. A Research on UCON Enhanced Dynamic Access Control Model for the Business Process of Composite Web Services%UCON支持的组合Web服务业务流程访问控制模型

    Institute of Scientific and Technical Information of China (English)

    上超望; 刘清堂; 赵呈领; 王艳凤; 杨琳

    2011-01-01

    Business process access control mechanism is a difficult problem in Web services composition application.The dynamic Interactivity and Coordination of business process activities have been ignored in the existing research,which can not meet the demands for the dynamic business process access control.An UCON enhanced business process dynamic access control model(WS-BPUCON) is proposed,which unbinds the coupling relationship of organization model and the process model,and provides sufficient flexibility to implement the dynamic and fine-gained access control based on the authorization,obligation and condition for business process.The paper also describes the implementation architecture of WS-BPUCON in the end.%业务流程访问控制机制是组合Web服务应用中的难点,现有的访问控制模型忽视了流程活动之间动态交互性和协同性的特点,不能适应业务流程权限的动态管理.本文提出一种使用控制支持的组合Web服务业务流程动态访问控制模型WS-BPUCON,模型通过角色和权限的分离解除了组织模型和业务流程模型的耦合关系,能够根据分布式开放网络环境中的属性信息,基于授权、职责和条件三种约束决定策略来检查访问控制决策,具有上下文感知、细粒度访问管理等特性,给出了WS-BPUCON的实施框架.

  9. Measures of Quality in Business Process Modelling

    Directory of Open Access Journals (Sweden)

    Radek Hronza

    2015-06-01

    Full Text Available Business process modelling and analysing is undoubtedly one of the most important parts of Applied (Business Informatics. Quality of business process models (diagrams is crucial for any purpose in this area. The goal of a process analyst’s work is to create generally understandable, explicit and error free models. If a process is properly described, created models can be used as an input into deep analysis and optimization. It can be assumed that properly designed business process models (similarly as in the case of correctly written algorithms contain characteristics that can be mathematically described. Besides it will be possible to create a tool that will help process analysts to design proper models. As part of this review will be conducted systematic literature review in order to find and analyse business process model’s design and business process model’s quality measures. It was found that mentioned area had already been the subject of research investigation in the past. Thirty-three suitable scietific publications and twenty-two quality measures were found. Analysed scientific publications and existing quality measures do not reflect all important attributes of business process model’s clarity, simplicity and completeness. Therefore it would be appropriate to add new measures of quality.

  10. Collaborative business processes for enhancing partnerships among software services providers

    Science.gov (United States)

    Heil Cancian, Maiara; Rabelo, Ricardo; Gresse von Wangenheim, Christiane

    2015-08-01

    Software services have represented a powerful view to support the realisation of the service-oriented architecture (SOA) paradigm. Using open standards and facilitating systems projects, they have increasingly been used as a corporate architectural approach to create interoperable services-based software solutions that can more easily be reused and shared across disparate applications. In the context of software companies, most of them are small firms having enormous difficulties to keep competitive. One strategy to enhance their sustainability is to enlarge partnerships among them at a more valuable level by jointly offering (web) services-based solutions. However, their culture of collaboration is low, and partnerships are usually done with the same companies and sporadically. This article presents an approach to support a more intense collaboration among software companies to attend business opportunities in a more agile way, joining capacities and capabilities which they would not have if they worked alone. This requires, however, some preparedness. From the perspective of business processes, they should understand how to carry out a collaboration more properly. This is essentially what this article is about. It presents a comprehensive list of collaborative business processes and base practices that can also act as a guide for service providers' managers to implement and manage the collaboration along its lifecycle. Processes have been validated and results are discussed.

  11. Strategic collaboration on business model innovation

    DEFF Research Database (Denmark)

    Gjerding, Allan Næs; Kringelum, Louise Tina Brøns

    The present paper focuses on collaboration as a source of hybridization of the market in the case of business model innovation. The basic argument is that while hybridization economizes on transaction costs, it also gives rise to transaction costs. In effect, transaction costs appears...... as a dialectical phenomenon. The argument is illustrated by a narrative of a case of radical business model innovation. The narrative shows how collaborators economize on transaction costs by developing a mutual understanding and shared interpretation of business model innovation, but at the same time gives rise...

  12. Best Practice Examples of Circular Business Models

    DEFF Research Database (Denmark)

    Guldmann, Eva

    are tightly closed, whereas in other cases they are more open due to initiatives being voluntary, experimental or small scale, covering only part of the market. The study indicates that the ability of companies to apply life cycle thinking, which involves the entire value chain from sourcing to disposal...... are different, circular business models can be found in both. These models operate in both young and mature firms, small and large, which points to the fact that circular business models can be successfully implemented in a wide range of business settings as long as they are individually tailored to each...

  13. MODEL OF MARKETING COMMUNICATIONS EFFECTIVENESS IN THE BUSINESS-TO-BUSINESS MARKETS

    OpenAIRE

    Jerman, Damjana; Završnik, Bruno

    2012-01-01

    Much of the research into marketing communications has focused on the consumer market with little regard to date for the business-to-business market. This paper focuses on a development and testing of a model of marketing communication effectiveness in the business-to-business market. Building on past research from the marketing communications and business-to-business marketing literature, the model (which incorporates facets of the marketing communication objectives, bidirectional communicat...

  14. Effect of Necessary Factors for Deploying E-Business Models on Business Performance in Automotive Industry

    OpenAIRE

    Mohsen Shafiei Nikabadi; Laya Olfat; Ahmad Jafarian; Hassan Alibabaei Khamene

    2013-01-01

    The main goal of this article is to survey effects of necessary factors for deploying e-business models on business performance in automotive industry. Today, application of information technology and internet in business is turned to a critical tool to gain competitive advantages in business. The impact of e-businesses is so that changed competitive approach between companies from traditional to modern models. In this study, first, necessary key factors of implementing e-business in automoti...

  15. Coopetitive Business Models in Future Mobile Broadband with Licensed Shared Access (LSA

    Directory of Open Access Journals (Sweden)

    P. Ahokangas

    2016-08-01

    Full Text Available Spectrum scarcity forces mobile network operators (MNOs providing mobile broadband services to develop new business models that address spectrum sharing. It engages MNOs into coopetitive relationship with incumbents. Licensed Shared Access (LSA concept complements traditional licensing and helps MNOs to access new spectrum bands on a shared basis. This paper discusses spectrum sharing with LSA from business perspective. It describes how coopetition and business model are linked conceptually, and identifies the influence of coopetition on future business models in LSA. We develop business models for dominant and challenger MNOs in traditional licensing and future with LSA. The results indicate that coopetition and business model concepts are linked via value co-creation and value co-capture. LSA offers different business opportunities to dominant and challenger MNOs. Offering, value proposition, customer segments and differentiation in business models become critical in mobile broadband.

  16. PECULIARITIES OF THE RENEWABLE ENERGY BUSINESS MODELS

    Directory of Open Access Journals (Sweden)

    BĂLOI Ionut-Cosmin

    2014-07-01

    Full Text Available By exploring the competitiveness of industries and companies, we could identify the factors whose importance is likely to generate competitive advantage. An inventory of content elements of the business model summarizes the clearest opportunities and prospects. The objectives developed throughout the paper want to identify the pillars of a renewable business model and to describe the strategic dimensions of their capitalisation in regional and national energy entrepreneurship. The trend of increasing the renewable energy business volume is driven by the entrepreneurs and company’s availability to try new markets, with many unpredictable implications and the willingness of these players or their creditors to spend their savings, in various forms, for the concerned projects. There is no alternative to intensive investment strategies, given that the small projects are not able to create high value and competitiveness for interested entrepreneurs. For this reason, the international practice shows that the business models in energy production are supported by partnerships and networks of entrepreneurs who are involved in the development of large projects. The most important feature of renewable business initiatives is on attracting the latest clean emerging technologies, and obviously the investors who can assume the risk of such great projects. The benefits of a well developed business model recommend a prudent approach in the launching in the investment strategies, because the competitive contexts hide always some dissatisfaction of the partners that endanger the business concept’s success. The small firms can develop a profitable business model by exploring the opportunity of the alliances, namely the particular joint ventures (association between Romanian and foreign firms. The advantages of joint venture's partners are considerable; they include access to expertise, resources and other assets that the partners could not achieve on their own

  17. A Transaction Management Model Supporting Service Grids

    Institute of Scientific and Technical Information of China (English)

    CHEN Xiang-yu; SHEN De-rong; YU Ge; LI Rui; ZHANG Xiao

    2004-01-01

    Service grids possess the features of intelligence and automation to compose heterogeneous resources and will be a commercial focus in network economy pattern.However, service grid business is loosely-coupled, distributed and long-running, so there is a real challenge for the researchers to provide consistency and reliability for service grid business.This paper references the transaction management methods in Web service and the safepoint concept in workflow system, combines with the feature of the service grid, and then presents a transaction management model based on service grid.This model guarantees the robustness of grid service composition and assures that service grid enabling system provides consistent and reliable results for the consumers.

  18. Understanding and evaluating the levels of sustainability in business models over time and across dimensions

    DEFF Research Database (Denmark)

    Aagaard, Annabeth; Lindgren, Peter

    2016-01-01

    and empirically. Case examples from the public sector, professional services and regulated industries are utilized to provide an understanding of the concept empirically and to derive a framework that enables evaluation and exploration of the levels of sustainability of business models. The findings......Over the last decade, research on sustainable businesses and -innovations has expanded rapidly. Sustainability has become a new premise for doing business - moving it from political discourses into company boardrooms. However, applying business model innovation as a way to create sustainable value...... requires several alterations of our ways of understanding and evaluating businesses and their business models. The aim of this article is to identify, discuss and present a framework for how to identify and evaluate sustainable business model innovation and sustainability in business models - theoretically...

  19. Understanding Business Models in Pharmacy Schools

    National Research Council Canada - National Science Library

    David A Holdford

    2017-01-01

    [...]if schools find it difficult to recruit sufficient numbers of qualified PharmD candidates to fill class sizes, alternative business models might suggest ways to reduce costs or seek new funding streams...

  20. Triple-layer smart grid business model

    DEFF Research Database (Denmark)

    Ma, Zheng; Lundgaard, Morten; Jørgensen, Bo Nørregaard

    2016-01-01

    Viewing the smart grid with the theory of business models may open opportunities in understanding and capturing values in new markets. This study tries to discover and map the smart grid ecosystem-based business model framework with two different environments (sub-Saharan Africa and Denmark......), and identifies the parameters for the smart grid solutions to the emerging markets. This study develops a triple-layer business model including the organizational (Niche), environmental (Intermediate), and global (Dominators) factors. The result uncovers an interface of market factors and stakeholders...... in a generic smart grid constellation. The findings contribute the transferability potential of the smart grid solutions between countries, and indicate the potential to export and import smart grid solutions based on the business modeling....

  1. Exploring Digital News Publishing Business Models

    DEFF Research Database (Denmark)

    Lindskow, Kasper

    News publishers in the industrialized world are experiencing a fundamental challenge to their business models because of the changing modes of consumption, competition, and production of their offerings that are associated with the emergence of the networked information society. The erosion...... of the traditional business models poses an existential threat to news publishing and has given rise to a continuing struggle among news publishers to design digital business models that will be sustainable in the future. This dissertation argues that a central and underresearched aspect of digital news publishing...... business models concerns the production networks that support the co-production of digital news offerings. To fill this knowledge gap, this dissertation explores the strategic design of the digital news publishing production networks that are associated with HTML-based news offerings on the open Web...

  2. Exploring Digital News Publishing Business Models

    DEFF Research Database (Denmark)

    Lindskow, Kasper

    of the traditional business models poses an existential threat to news publishing and has given rise to a continuing struggle among news publishers to design digital business models that will be sustainable in the future. This dissertation argues that a central and underresearched aspect of digital news publishing...... specifically. The theoretical model includes a business model construct that enables a detailed analysis of production networks and an integrated strategy theory that combines networked-based approaches to value creation and capture with Emerson’s power-dependence theory in order to conceptualize both...... collaboration and competition strategies. In addition, a novel method is developed that can be used to collect and analyze very large amounts of data on the resource exchanges that take place between news publishers and their business partners. The method allows for systematic mapping of the flows of resources...

  3. Performance of multi-service system with retrials due to blocking and called-party-busy

    DEFF Research Database (Denmark)

    Stepanov, S.N.; Kokina, O.A.; Iversen, Villy Bæk

    2008-01-01

    In this paper we construct a model of a multi-service system with an arbitrary number of bandwidth flow demands, taking into account retrials due to both blocking along the route and to called-party-busy. An approximate algorithm for estimation of key performance measures is proposed...

  4. Service Innovation Involved by Employees and Customers:From Conceptual Model to an IT Service Case

    Institute of Scientific and Technical Information of China (English)

    LIU De-wen; LU Ruo-yu

    2006-01-01

    With the service industry and information technology developing, Service innovation occurs continually in business today. It is important for service firms to understand the service's business and process;customer knowledge including needs, expectations and experiences.However, employees are key factor to collect the customer's advice. At the same time, employees may organize customers for the new service. So, the integration of employees and customers will help service firm in the way of developing a new service and upgrading a service. The paper describes some models to explain the relation based on some literatures and give some advices for service firms. At last, we introduce an IT service case

  5. Market Susceptibility Toward Disruptive Business Model Innovation

    OpenAIRE

    Dover, Oliver; Nord, Erik

    2015-01-01

    This paper discusses the conditional factors indicating market susceptibility toward disruptive innovation. There is a need to separate the different forms of disruptive innovation into segments targeting; technology, product or business model disruption. The concepts are fundamentally different and the literature to date is very one sided toward disruptive technology/product innovation. A shortage of studies on disruptive business model innovation has been discovered. This study therefore pr...

  6. COMMUNICATION STRATEGY ABOUT BUSINESS MODELS: STAKEHOLDERS PERSPECTIVE

    Directory of Open Access Journals (Sweden)

    Bojoagă Alexandru

    2013-07-01

    Full Text Available Organizations inform stakeholders about their current and future activities, processes, created value, strategic intentions, and other information that may influence the established relationships. Organizations choose to communicate with stakeholders by different means and in varied ways. The annual report represents a way of communicating between companies and their stakeholders, and it is offering comprehensive information about how companies operates and creates value. The business model is an emerging concept in management literature and practice. The concept describes the logic by which a organization creates, maintains and delivers value for its stakeholders. Through annual reports organisations can communicate to stakeholders information about their business models.We investigated how information about business models is explicitly communicated through annual reports, and how this information is reffering to stakeholders. Our paper aims to reveal which stakeholders are more often mentioned when organizations are communicating about business models through annual reports. This approach shows the attention degree given by organizations to stakeholders. We perceived this from a strategic point of view, as a strategic signal. Thus, we considered if the stakeholder is mentioned more frequent in the communicated message it has a greater role in communication strategy about business model. We conducted an exploratory research and have realized a content analysis.The analysed data consist in over a thousand annual reports from 96 organizations. We analysed the informations transmitted by organizations through annual reports. The annual reports were for a time period of 12 years. Most of the selected companies are multi-business, and are operating in different industries. The results show the stakeholder’s hierarchy based on how often they were mentioned in the communicated messages about business models through annual reports. Based on our

  7. Knowledge Spillovers and Knowledge Intensive Business Services: An Empirical Study

    OpenAIRE

    Fernandes, Cristina,; Ferreira, João

    2011-01-01

    Knowledge is increasingly perceived as a central factor for company competitiveness. With the transfer of knowledge one of the core functions of knowledge intensive business service (KIBS) companies, the objective of our research incorporates analysis on how the transfer of knowledge takes place between the higher education sector and the KIBS universe. Our empirical results demonstrate that cooperation between KIBS and universities occurs independent of their location (rural or urban) and ty...

  8. Context Based Reasoning in Business Process Models

    OpenAIRE

    Balabko, Pavel; Wegmann, Alain

    2003-01-01

    Modeling approaches often are not adapted to human reasoning: models are ambiguous and imprecise. A same model element may have multiple meanings in different functional roles of a system. Existing modeling approaches do not relate explicitly these functional roles with model elements. A principle that can solve this problem is that model elements should be defined in a context. We believe that the explicit modeling of context is especially useful in Business Process Modeling (BPM) where the ...

  9. Moving towards maturity in business model definitions

    DEFF Research Database (Denmark)

    Nielsen, Christian; Lund, Morten; Bukh, Per Nikolaj

    2014-01-01

    The field of business models has, as is the case with all emerging fields of practice, slowly matured through the development of frameworks, models, concepts and ideas over the last 15 years. New concepts, theories and models typically transcend a series of maturity phases. For the concept of Bus...... for focusing on the more complex and dynamic aspects of business models seems to be right - right now!......The field of business models has, as is the case with all emerging fields of practice, slowly matured through the development of frameworks, models, concepts and ideas over the last 15 years. New concepts, theories and models typically transcend a series of maturity phases. For the concept...... of Business Models, we are at the verge of moving from phase 2 to 3, after having spent a lot of time during the 1990’s and 2000’s arguing for the importance of understanding business models properly and discussing the content and potential building blocks of them. Therefore, in terms of maturity – the time...

  10. There Is No Business Model for Open Educational Resources: A Business Model Approach

    Science.gov (United States)

    de Langen, Frank

    2011-01-01

    The economic proverb "There is no such thing such as a free lunch" applies also to open educational resources (OER). In recent years, several authors have used revenue models and business models to analyse the different sources of possible funding for OER. In this article the business models of Osterwalder and Chesbrough are combined with research…

  11. There Is No Business Model for Open Educational Resources: A Business Model Approach

    Science.gov (United States)

    de Langen, Frank

    2011-01-01

    The economic proverb "There is no such thing such as a free lunch" applies also to open educational resources (OER). In recent years, several authors have used revenue models and business models to analyse the different sources of possible funding for OER. In this article the business models of Osterwalder and Chesbrough are combined…

  12. From Business Value Model to Coordination Process Model

    Science.gov (United States)

    Fatemi, Hassan; van Sinderen, Marten; Wieringa, Roel

    The increased complexity of business webs calls for modeling the collaboration of enterprises from different perspectives, in particular the business and process perspectives, and for mutually aligning these perspectives. Business value modeling and coordination process modeling both are necessary for a good e-business design, but these activities have different goals and use different concepts. Nevertheless, the resulting models should be consistent with each other because they refer to the same system from different perspectives. Hence, checking the consistency between these models or producing one based on the other would be of high value. In this paper we discuss the issue of achieving consistency in multi-level e-business design and give guidelines to produce consistent coordination process models from business value models in a stepwise manner.

  13. Social-economic role of small business in services sphere in the progressive development of Russia

    Directory of Open Access Journals (Sweden)

    Lyudmila G. Rudenko

    2016-03-01

    Full Text Available Objective to assess the socioeconomic significance of small business in the services sector of national economy and to develop effective tools of its infrastructural support basing on the characteristics of the services sector. Methods systematic approach was applied to identify the characteristics of small businesses in the services sector methods of comparative and statistical analysis were used to assess the contribution of small business in service sector to the economic development of the country methods of analysis and synthesis revealed problems of development of small business in service sector program and target method was used to develop infrastructural tools to support small businesses. Results social and economic characteristics of small business in services were determined the contribution of small business in service sector into the economic progress of the country was assessed the problems and peculiarities of development of small entrepreneurship in services were identified and examined. Basing on the analysis of problems of small business growth and its role in the progressive development of the economy the necessity of state support is proved and the effective tools of infrastructure support for small businesses are determined basing on the characteristics of the service sector. Scientific novelty the characteristics of small business in services are identified and grouped by economic and social principle the growing contribution of the small business in service sector to the Russian economy is proved and its backlog from the developed economies is confirmed problems hindering the development of small business are identified. Basing on the problems effective tools for small business support are developed and offered. Practical significance the main provisions and conclusions of the research can be used in scientific activity to study the development and infrastructural support of small business in services sectors they can be

  14. The beginning of a new era - OTC's satellite business services

    Science.gov (United States)

    Bachmann, Erik

    OTC has developed a new range of digital services which will provide business organizations in Australia with high quality private international telecommunications. This range will be known as Satnet and the paper deals with Satnet 2 which is the service offerings using medium-size earth stations (nominally 5- and 7-meter antenna apertures), installed at customers' premises. These services will rely on the Intelsat 6/4 GHz space segment. Operation will be totally digital and will be integrated with no distinction between individual applications such as voice, data, video, etc. Carrier capacities between 64 kb/s and 8.448 Mb/s can be provided and ISDN performance requirements can be supported. The paper describes key service features, systems design and transmission analysis. Consideration is also given to operation, installation and frequency coordination aspects.

  15. The Business Model and Service Innovation of Modern Industrial Logistics Firms:Multi-case Analysis%现代工业物流企业商业模式与服务创新--多案例比较分析

    Institute of Scientific and Technical Information of China (English)

    王岚

    2014-01-01

    source of competitive advantages. With the deepened industrial labor division,China’s industrial logistic industry will be gradually expanded,specialized and intensive;and three typical business modes will be gradually formed,such as the mode of product provider,value-added service provider and industrial chain service integrated provider,which shows the upgrading route of making profit from the economy scale based model to the embedded value added service model to integrated service delivery model.

  16. Pengembangan Model e-Business di Indonesia

    Directory of Open Access Journals (Sweden)

    H. Mohammad Subekti

    2014-12-01

    Full Text Available Problems in building e-business is the number of influential factors that really should be considered in the design, especially from the aspect of a relatively bad infrastructure in Indonesia. By doing appropriate design, it can at least reduce the impact due to various shortcomings that exist, it is intended that the users are able to surf comfortably and safely in a business website in cyberspace. In managing e-Business, there are business models that can be done by the businessman in the virtual world, but the e-Business models vary according to the character and culture of each region. What e-Business models are suitable to be applied in Indonesia, according to the character and culture of Indonesia, as well as the ability of the existing infrastructure will be described in this article. One solution is the utilization of social networking that is widely used, even though there are positive and negative sides of it. Then, what kinds of advantages are gained, in both for managing the site and as well as benefits for the customers.

  17. Ecosystem Services and Payments for Ecosystem Services: Why should businesses care?

    OpenAIRE

    World Wildlife Fund

    2007-01-01

    Many companies rely on natural resources, and securing the flow of ecosystem services may be directly related to their business's bottom line. Other businesses have a considerable environmental impact or produce significant harmful emissions; they may find that paying to increase the flow of ES (e.g., carbon offsets or biodiversity offsets) is an economical way to neutralize their footprint. Insurance companies and coastal area developers may find that increasing the provision of ES is the ch...

  18. An Inductive Model to Secondary School Business Education: A Bridge to Business Knowledge.

    Science.gov (United States)

    Mescon, Timothy S.; Vozikis, George S.

    1980-01-01

    Examines the absence of materials focusing on the pragmatic aspects of business, a comprehensive business education model, and specific examples of injecting realism into the classroom. Advocates combining elementary economics with basic business principles to effectively bridge the business knowledge gap. (JOW)

  19. Toward Ecosystemic Business Models in the Context of Industrial Internet

    Directory of Open Access Journals (Sweden)

    Marika Miriam Iivari

    2016-12-01

    Full Text Available Purpose: This study explores business models within a particular domain of Industrial Internet. Design/Methodology/Approach: Building from theory, this study is conceptual in nature. Findings: This paper presents a business model framework for understanding the dynamics of value co-creation and co-capture from lifecycle and ecosystem configuration point of view. Research limitations/implications: This study stresses the need to understand how the integrated, co-dependent processes of value co-creation and co-capture influence on business models of individual firms in co-evolving business ecosystems. Practical implications: To fully benefit from the mutually connected opportunities enabled by IoT, it is important for firms to position themselves within the ecosystem in terms of the stage of product or service life cycle as well as the scale and scope of ecosystem configuration. Originality/value: The originality of this research thus relates to expanding the business model literature from ecosystemic perspective.

  20. Keystone Business Models for Network Security Processors

    Directory of Open Access Journals (Sweden)

    Arthur Low

    2013-07-01

    Full Text Available Network security processors are critical components of high-performance systems built for cybersecurity. Development of a network security processor requires multi-domain experience in semiconductors and complex software security applications, and multiple iterations of both software and hardware implementations. Limited by the business models in use today, such an arduous task can be undertaken only by large incumbent companies and government organizations. Neither the “fabless semiconductor” models nor the silicon intellectual-property licensing (“IP-licensing” models allow small technology companies to successfully compete. This article describes an alternative approach that produces an ongoing stream of novel network security processors for niche markets through continuous innovation by both large and small companies. This approach, referred to here as the "business ecosystem model for network security processors", includes a flexible and reconfigurable technology platform, a “keystone” business model for the company that maintains the platform architecture, and an extended ecosystem of companies that both contribute and share in the value created by innovation. New opportunities for business model innovation by participating companies are made possible by the ecosystem model. This ecosystem model builds on: i the lessons learned from the experience of the first author as a senior integrated circuit architect for providers of public-key cryptography solutions and as the owner of a semiconductor startup, and ii the latest scholarly research on technology entrepreneurship, business models, platforms, and business ecosystems. This article will be of interest to all technology entrepreneurs, but it will be of particular interest to owners of small companies that provide security solutions and to specialized security professionals seeking to launch their own companies.

  1. 75 FR 61604 - Small Business Size Standards; Accommodation and Food Services Industries

    Science.gov (United States)

    2010-10-06

    ... Historically Underutilized Business Zones (HUBZone), women owned small businesses and service disabled veteran... From the Federal Register Online via the Government Publishing Office SMALL BUSINESS ADMINISTRATION 13 CFR Part 121 RIN: 3245-AF71 Small Business Size Standards; Accommodation and Food...

  2. Improved Security Models & Protocols in Online Mobile Business Financial Transactions

    OpenAIRE

    Sreeramana Aithal

    2017-01-01

    Chapter I : Introduction to Mobile Business and Mobile Banking Chapter II : Review of Literature on Mobile Business Technology, Mobile Banking Services & Security Chapter III : Research Objectives and Methodology Chapter IV : Results and Discussion Chapter V : Summary and Conclusions Bibliography

  3. Green communication: The enabler to multiple business models

    DEFF Research Database (Denmark)

    Lindgren, Peter; Clemmensen, Suberia; Taran, Yariv

    2010-01-01

    Companies stand at the forefront of a new business model reality with new potentials - that will change their basic understanding and practice of running their business models radically. One of the drivers to this change is green communication, its strong relation to green business models and its...... possibility to enable lower energy consumption. This paper shows how green communication enables innovation of green business models and multiple business models running simultaneously in different markets to different customers....

  4. MEMETAKAN JASA PENDIDIKAN JURUSAN PAI FITK IAIN SURAKARTA MELALUI BUSINESS MODEL CANVAS

    Directory of Open Access Journals (Sweden)

    Abu Choir

    2014-08-01

    Full Text Available This study tries to explore the srategy of mapping the service of Islamic Education Department of Tarbiyah and Teacher Training Faculty of IAIN Surakarta by using business canvas model. The aim of this study is to describe and find business canvas model to map the service of Islamic education department. The result showed that the service mapping of Islamic education department can be used as a media for quality assessment of Islamic education department. Based on the scope of business canvas model which has been designed, analyzed, and finalized, it was found the service mapping of students, lecturers, staffs, FITK leaders, and Islamic education teachers. Keywords: Service; Islamic Education; Business Canvas Model

  5. Implementing business continuity effectively within the UK National Health Service.

    Science.gov (United States)

    Roberts, Patrick; Molyneux, Helen

    2010-11-01

    Whereas major incident planning is very well established within National Health Service (NHS) organisations in the UK, business continuity management (BCM) planning, in many cases, is a relatively new activity; however, a combination of factors including the emergence of H1N1 influenza, has led to growing interest in the subject. This paper draws on both the personal experience of the authors and published research in relevant fields to make a number of specific recommendations about the effective implementation of BCM within NHS organisations. These include the need to define the BCM project properly; conduct a thorough business impact analysis considering 'back office' as well as clinical activities; define suitable command and control arrangements with clear delegated authority; and support plan development with appropriate training.

  6. Businesses Integration with Workflow and Web Service Technologies

    Directory of Open Access Journals (Sweden)

    Gianina RIZESCU

    2008-01-01

    Full Text Available If businesses want to benefit from the power of the Internet, web siteshave to evolve. It is often no longer beneficial for them to only provide staticinformation. It is necessary for these web sites to find ways that allow them tointeract with other websites, operating systems, and applications. With Webservices it is finally possible to create functions that can easily be accessed over theInternet by both internal and external parties. In other words, with Web services it ispossible to integrate different value chains from different organizations with ease.On the other hand, workflows provide tools and mechanisms for managing theinteraction between people, systems, applications and business functions. Thecombination of these two technologies offers a very powerful solution forbusinesses integration.

  7. Knowledge-intensive Business Services in National Innovation Systems

    Institute of Scientific and Technical Information of China (English)

    WEI Jiang; TOIVONEN Marja

    2006-01-01

    In order to find the roles of knowledge-intensive business services (KIBS) in the innovation activities, This paper focus on three perspectives. First, we find that KIBS possess good prerequisites to function as vehicles in innovation distribution, the sources of innovation and the facilitators of innovation in their client firms. Second, we further discuss KIBS as the knowledge and innovation infrastructure of society in parallel with the research, educational and other public institutions. Third, we present some research policies and agenda to promote the development of KIBS. It is regarded that much remains to be studied both in the use of KIBS and in their own activities, including integrating and networking the knowledge-intensive services into the client companies, the convergence of various services and closer connection with the client companies' strategy, and the national policies to connect the KIBS to the different sectors.

  8. 76 FR 10628 - International Product Change-International Business Reply Service Contract

    Science.gov (United States)

    2011-02-25

    ... From the Federal Register Online via the Government Publishing Office POSTAL SERVICE International Product Change--International Business Reply Service Contract AGENCY: Postal Service TM . ACTION: Notice... International Business Reply Service Competitive Contract 3 to the Competitive Products List pursuant to 39...

  9. A business model for a South African government public cloud platform

    CSIR Research Space (South Africa)

    Mvelase, P

    2014-05-01

    Full Text Available of public services is conducted. This paper designs a cloud business model that suits South Africa’s perspective. The idea is to model a government public cloud which does not interfere with the secured business functions of the government but find a...

  10. Integrated services to the home and small business over a service-independent HFC network

    Science.gov (United States)

    Counterman, Raymond

    1995-11-01

    This paper proposes three different approaches to providing integrated digital services to small businesses and residential customers over modern hybrid fiber and coaxial (HFC) access networks. The target delivery system is one that is flexible and forms a multiservice, service- independent platform capable of providing a wide range of services (voice, video, data, and multimedia). The merits and limitations of the three approaches are explored. In the first approach, the common facilities of an HFC access network may be shared by the frequency partitioning of the coaxial plant's radio frequency spectrum. video, data, and telephony services each use different portions of this spectrum -- a service-dependent network. In the second approach, asynchronous transfer mode (ATM) transmission is used as the information delivery vehicle all the way to the home or small business, creating a more flexible delivery system. The ATM-based architecture is expected to support any service or service mix -- a service-independent network. In the third approach, a common transport protocol composed of both asynchronous and synchronous transfer modes (ATM/STM) is used. Such an approach could (1) provide a common interface between home/small business premises equipment and both the circuit and ATM switching networks; (2) meet a wide range of delay and throughput requirements; and (3) allow for many network migration scenarios.

  11. Openness in innovation and business models

    DEFF Research Database (Denmark)

    Holm, Anna B.; Günzel, Franziska; Ulhøi, John Parm

    2013-01-01

    models in the newspaper industry. Based on interviews with key informants from the two largest media groups in Denmark, together with archival data from 2002 to 2011, we show how the internet and related technology developments have disrupted the long-standing successful business model of the industry...

  12. Brief analysis of Blog Websites' business models

    Institute of Scientific and Technical Information of China (English)

    魏娟

    2009-01-01

    Analysis continues using this framework of several major Blogs or Blog websites. From this analysis, three main weblog business models that are currently in operation will be introduced as well as described. As a part of this framework, this paper will also analyze the future viability of the models.

  13. Incorporating Facebook and Twitter in a Service-Learning Project in a Business Communication Course

    Science.gov (United States)

    Crews, Tena B.; Stitt-Gohdes, Wanda L.

    2012-01-01

    Implementing real-world business writing situations and service learning into business communication courses are not new concepts. Business communication students work through a service-learning project with nonprofit organizations to create communication documents to improve the nonprofit's communication with the public. Writing for social…

  14. Integrating Business Communication Instruction and Career Services: Activities and Assessment Tools

    Science.gov (United States)

    Crews, Moody E.; Hemby, K. Virginia

    2009-01-01

    This paper is an extension of an earlier JARBI article, "Integrating University and College Career Services Programs into the Business Communication Curriculum" (Hemby & Crews, 2005). The original article provided business communication instructors with ideas for integrating career services' programs into the business communication curriculum,…

  15. Integrating Business Communication Instruction and Career Services: Activities and Assessment Tools

    Science.gov (United States)

    Crews, Moody E.; Hemby, K. Virginia

    2009-01-01

    This paper is an extension of an earlier JARBI article, "Integrating University and College Career Services Programs into the Business Communication Curriculum" (Hemby & Crews, 2005). The original article provided business communication instructors with ideas for integrating career services' programs into the business communication curriculum,…

  16. Incorporating Facebook and Twitter in a Service-Learning Project in a Business Communication Course

    Science.gov (United States)

    Crews, Tena B.; Stitt-Gohdes, Wanda L.

    2012-01-01

    Implementing real-world business writing situations and service learning into business communication courses are not new concepts. Business communication students work through a service-learning project with nonprofit organizations to create communication documents to improve the nonprofit's communication with the public. Writing for social…

  17. Best Practice Examples of Circular Business Models

    DEFF Research Database (Denmark)

    Guldmann, Eva

    the textile and clothing sector as well as the durable goods sector. In order to appreciate the notion of circular business models, the basics of the circular economy are outlined along with three frameworks for categorizing the various types of circular business models. The frameworks take point of departure......, however, not the key focus of the current report. The point of the study is to describe the diverse and unique circular business models that companies around the globe have established already within the textile and clothing sector and within the durable goods sector. Even though these two sectors...... are tightly closed, whereas in other cases they are more open due to initiatives being voluntary, experimental or small scale, covering only part of the market. The study indicates that the ability of companies to apply life cycle thinking, which involves the entire value chain from sourcing to disposal...

  18. States of the Business Concepts Model: Structural Assertions' Impact on Natural Language Business Rules

    OpenAIRE

    Svensson, Björn; van Biert, Lucas

    2014-01-01

    Organizations constantly need to adapt to the rapidly changing macro environment. Information systems, that hinder and restrain flexibility, may jeopardize the ability for organizations to survive. A new method for developing information systems called the Business Rules Approach has emerged with promises of business agility. The Business Rules Approach focuses on business rules which are reliant on a Business Concepts Model for their structure and vocabulary. This paper examines the rela...

  19. European hostel business model : Grand Tree Hostel business model

    OpenAIRE

    Viet Duong, Duc

    2015-01-01

    This study aims to figure out the most stable and efficient way to start-up a European hostel in Vietnam. By applying customer development theory in start-up, the thesis writer first forms his hypothesis of the service and the target market, and then has done some hypothesis tests by conducting surveys with the potential customers and performing a market analysis. Only since the hypotheses get tested, a next step of customer development theory will be carried on. By mentioning the next step, ...

  20. Determinants of business model performance in software firms

    OpenAIRE

    Rajala, Risto

    2009-01-01

    The antecedents and consequences of business model design have gained increasing interest among information system (IS) scholars and business practitioners alike. Based on an extensive literature review and empirical research, this study investigates the factors that drive business model design and the performance effects generated by the different kinds of business models in software firms. The main research question is: “What are the determinants of business model performance in the softwar...

  1. Understanding Business Models in Health Care.

    Science.gov (United States)

    Sharan, Alok D; Schroeder, Gregory D; West, Michael E; Vaccaro, Alexander R

    2016-05-01

    The increasing focus on the costs of care is forcing health care organizations to critically look at their basic set of processes and activities, to determine what type of value they can deliver. A business model describes the resources, processes, and cost assumptions that an organization makes that will lead to the delivery of a unique value proposition to a customer. As health care organizations are beginning to transform their structure in preparation for a value-based delivery system, understanding business model theory can help in the redesign process.

  2. Strategy renewal through business model innovation

    DEFF Research Database (Denmark)

    Holm, Anna; Ulhøi, John Parm

    2011-01-01

    The newspaper industry is presently under pressure in at least two important ways. First, their previous business models, based on paper-based newspapers, subscription fees and sales of advertising space are threatened by new internet-based technologies. Second, the hitherto monopoly held...... by leading newspapers. More specifically, we review how changes introduced during the on-going development of digital platforms have affected the dominant business model and its key components at the leading newspaper industry players in Denmark, and whether those changes have improved their situation...

  3. Strategy renewal through business model innovation

    DEFF Research Database (Denmark)

    Holm, Anna; Ulhøi, John Parm

    2011-01-01

    The newspaper industry is presently under pressure in at least two important ways. First, their previous business models, based on paper-based newspapers, subscription fees and sales of advertising space are threatened by new internet-based technologies. Second, the hitherto monopoly held...... by leading newspapers. More specifically, we review how changes introduced during the on-going development of digital platforms have affected the dominant business model and its key components at the leading newspaper industry players in Denmark, and whether those changes have improved their situation...

  4. Model-based service-oriented architectures for Internetworked Enterprises

    Science.gov (United States)

    Bianchini, Devis; Brambilla, Marco; Campi, Alessandro; Cappiello, Cinzia; Ceri, Stefano; Comuzzi, Marco; de Antonellis, Valeria; Pernici, Barbara; Plebani, Pierluigi

    Service-oriented architectures (SOA) provide the basis to (re)design business processes in order to develop flexible applications where available services are dynamically composed to satisfy business goals. The adoption of this type of architecture enables the design of information systems that connect IEs to each other to run collaborative business processes. In fact, organizations can design service-based processes based either on simple internal applications or on external services. This chapter provides models and methods for the design and execution of service-based processes able to exploit all the services offered in an IEs registry. This service registry contains services that need to be defined with the same granularity and described via the same functional and non-functional models. The alignment in process and service design and modeling is discussed in this chapter, to enable the adoption of efficient techniques for service sharing, discovery and invocation.

  5. Virtual Business Collaboration Conceptual Knowledge Model (VBCKM

    Directory of Open Access Journals (Sweden)

    Morcous Massoud Yassa

    2012-07-01

    Full Text Available Within the context of virtual business collaboration modeling, many pervious works have been accepted to consider some essential virtual business collaborative models. A practical dynamic virtual organization may be a combination of those models and some other elemental features with some modifications to meet the business opportunity requirements. Therefore, some guidelines and rules are needed to help in constructing a practical collaboration model. This work aims to determine the essential features that must be considered in order to automate the creation of dynamic virtual organization. By integrate “Select-and-Modify” approach with “CommonKADS” methodology, the work of this paper propose a strategy-driven approach for virtual business collaboration modeling construction. Also, some generic knowledge-based components have been designed to support this creation, which can increase the flexibility of the knowledge-based approach facilitates future integration. This paper is considered as integration and extension to the recent work “New Federated Collaborative Networked Organization Model (FCNOM”, which has proposed an integrated framework that combines the existed collaborative-networked organization perspectives, as well as, proposes new.

  6. Nudges as Conversion Funnel Enhancers in Digital Business Models

    OpenAIRE

    Koch, Oliver Francis

    2017-01-01

    By leveraging the technological advancements in information, communication, and connectivity technologies, specifically the internet, firms continue to innovate and create value through new digital business models which are disrupting entire industries. More recent success stories include Spotify, a music streaming service which has transformed the way music is consumed and has disrupted the entire music retail industry as well as Dropbox, which has been attributed a similar disruptive role i...

  7. Business Models for Sustainable Technologies: Exploring Business Model Evolution in the Case of Electric Vehicles

    NARCIS (Netherlands)

    Bohnsack, R.; Pinkse, J.; Kolk, A.

    2014-01-01

    Sustainable technologies challenge prevailing business practices, especially in industries that depend heavily on the use of fossil fuels. Firms are therefore in need of business models that transform the specific characteristics of sustainable technologies into new ways to create economic value and

  8. Decision support system in an international-voice-services business company

    Science.gov (United States)

    Hadianti, R.; Uttunggadewa, S.; Syamsuddin, M.; Soewono, E.

    2017-01-01

    We consider a problem facing by an international telecommunication services company in maximizing its profit. From voice services by controlling cost and business partnership. The competitiveness in this industry is very high, so that any efficiency from controlling cost and business partnership can help the company to survive in the very high competitiveness situation. The company trades voice traffic with a large number of business partners. There are four trading schemes that can be chosen by this company, namely, flat rate, class tiering, volume commitment, and revenue capped. Each scheme has a specific characteristic on the rate and volume deal, where the last three schemes are regarded as strategic schemes to be offered to business partner to ensure incoming traffic volume for both parties. This company and each business partner need to choose an optimal agreement in a certain period of time that can maximize the company’s profit. In this agreement, both parties agree to use a certain trading scheme, rate and rate/volume/revenue deal. A decision support system is then needed in order to give a comprehensive information to the sales officers to deal with the business partners. This paper discusses the mathematical model of the optimal decision for incoming traffic volume control, which is a part of the analysis needed to build the decision support system. The mathematical model is built by first performing data analysis to see how elastic the incoming traffic volume is. As the level of elasticity is obtained, we then derive a mathematical modelling that can simulate the impact of any decision on trading to the revenue of the company. The optimal decision can be obtained from these simulations results. To evaluate the performance of the proposed method we implement our decision model to the historical data. A software tool incorporating our methodology is currently in construction.

  9. Organizational antecedents to and consequences of service business orientations in manufacturing companies

    NARCIS (Netherlands)

    Antioco, M.; Moenaert, R.K.; Lindgreen, A.; Wetzels, M.

    2008-01-01

    Although various manufacturing companies have developed into total solution providers, no research addresses their service orientations. Building on the literature on organizational service climate, this study explores the organizational parameters and service business orientations that explain rela

  10. BUSINESS ECOSYSTEMS VS BUSINESS DIGITAL ECOSYSTEMS

    Directory of Open Access Journals (Sweden)

    Marinela Lazarica

    2006-05-01

    Full Text Available E-business is often described as the small organisations’ gateway to global business and markets. The adoption of Internet-based technologies for e-business is a continuous process, with sequential steps of evolution. The latter step in the adoption of Internet-based technologies for business, where the business services and the software components are supported by a pervasive software environment, which shows an evolutionary and self-organising behaviour are named digital business ecosystems. The digital business ecosystems are characterized by intelligent software components and services, knowledge transfer, interactive training frameworks and integration of business processes and e-government models.

  11. The Business Excellence Model for CSR Implementation?

    Directory of Open Access Journals (Sweden)

    Neergaard Peter

    2014-11-01

    Full Text Available Most of the Fortune 500 companies address Corporate Social Responsibility (CSR on their websites. However, CSR remains a fluffy concept difficult to implement in organization. The European Business Excellence Model has since the introduction in 1992 served as a powerful tool for integrating quality in organizations. CSR was first introduced in the model in 2002. From 2004 the European Foundation for Quality Management (EFQM has been eager to promote the model as an effective tool for implementing CSR.. The article discusses the potentials of the model for this end and illustrates how a 2006 European Award winning company has used the model to integrate CSR. The company adapted the Business Excellence model to improve performance, stimulate innovation and consensus.

  12. The Business Model Evaluation Tool for Smart Cities: Application to SmartSantander Use Cases

    Directory of Open Access Journals (Sweden)

    Raimundo Díaz-Díaz

    2017-02-01

    Full Text Available New technologies open up the door to multiple business models applied to public services in smart cities. However, there is not a commonly adopted methodology for evaluating business models in smart cities that can help both practitioners and researchers to choose the best option. This paper addresses this gap introducing the Business Model Evaluation Tool for Smart Cities. This methodology is a simple, organized, flexible and the transparent system that facilitates the work of the evaluators of potential business models. It is useful to compare two or more business models and take strategic decisions promptly. The method is part of a previous process of content analysis and it is based on the widely utilized Business Model Canvas. The evaluation method has been assessed by 11 experts and, subsequently it has been validated applying it to the case studies of Santander’s waste management and street lighting systems, which take advantage of innovative technologies commonly used in smart cities.

  13. Competing with the use of business model innovation : an exploratory case study of the journey of born global firms

    OpenAIRE

    Marlene Johansson; Jan Tony Abrahamsson

    2014-01-01

    Purpose: The purpose of this article is to investigate how business models are used by born global firms to act upon new business opportunities and how they manage business model innovation over time to prosper and grow. Design/Methodology: The study is based on three exploratory case studies of born global firms in mobile communication, financial services and digital music distribution. Findings: Three interrelated capabilities to manage business model innovation are articulated in...

  14. Competing with the use of business model innovation : an exploratory case study of the journey of born global firms

    OpenAIRE

    Marlene Johansson; Jan Tony Abrahamsson

    2014-01-01

    Purpose: The purpose of this article is to investigate how business models are used by born global firms to act upon new business opportunities and how they manage business model innovation over time to prosper and grow. Design/Methodology: The study is based on three exploratory case studies of born global firms in mobile communication, financial services and digital music distribution. Findings: Three interrelated capabilities to manage business model innovation are articulated in...

  15. Running a postmortem service - a business case and clinical experience

    Energy Technology Data Exchange (ETDEWEB)

    Cohen, Marta C.; Whitby, Elspeth; Fink, Michelle A.; Collett, Jacquelene M.; Offiah, Amaka C. [Western Bank, Academic Unit of Child Health, Sheffield Children' s NHS Foundation Trust, University of Sheffield, Sheffield (United Kingdom)

    2015-04-01

    The purpose of the postmortem examination is to offer answers to explain the cause and manner of death. In the case of perinatal, infant and paediatric postmortem examinations, the goal is to identify unsuspected associated features, to describe pathogenic mechanisms and new conditions, and to evaluate the clinical management and diagnosis. Additionally, the postmortem examination is useful to counsel families regarding the probability of recurrence in future pregnancies and to inform family planning. Worldwide the rate of paediatric autopsy examinations has significantly declined during the last few decades. Religious objections to postmortem dissection and organ retention scandals in the United Kingdom provided some of the impetus for a search for non-invasive alternatives to the traditional autopsy; however, until recently, imaging studies remained an adjunct to, rather than a replacement for, the traditional autopsy. In 2012, Sheffield Children's Hospital National Health Service Foundation Trust set up the service provision of minimally invasive fetal, perinatal and neonatal autopsy, while a postmortem imaging service has been running in Melbourne, Australia, since 2008. Here we summarise the essentials of a business case and practical British and Australian experiences in terms of the pathological and radiologic aspects of setting up a minimally invasive clinical service in the United Kingdom and of developing a clinical postmortem imaging service as a complementary tool to the traditional autopsy in Australia. (orig.)

  16. Embedding Sustainable Business Practice : A Better Business Model

    NARCIS (Netherlands)

    Ainsbury, R.E.

    2016-01-01

    Purpose: The author sets out the basis for a new research programme designed to demonstrate that by encouraging managers of small to medium-sized businesses (SMEs [1]) to take a positive approach to social and environmental risks, embedding and operationalising their responses into their business st

  17. Enforcement of entailment constraints in distributed service-based business processes.

    Science.gov (United States)

    Hummer, Waldemar; Gaubatz, Patrick; Strembeck, Mark; Zdun, Uwe; Dustdar, Schahram

    2013-11-01

    A distributed business process is executed in a distributed computing environment. The service-oriented architecture (SOA) paradigm is a popular option for the integration of software services and execution of distributed business processes. Entailment constraints, such as mutual exclusion and binding constraints, are important means to control process execution. Mutually exclusive tasks result from the division of powerful rights and responsibilities to prevent fraud and abuse. In contrast, binding constraints define that a subject who performed one task must also perform the corresponding bound task(s). We aim to provide a model-driven approach for the specification and enforcement of task-based entailment constraints in distributed service-based business processes. Based on a generic metamodel, we define a domain-specific language (DSL) that maps the different modeling-level artifacts to the implementation-level. The DSL integrates elements from role-based access control (RBAC) with the tasks that are performed in a business process. Process definitions are annotated using the DSL, and our software platform uses automated model transformations to produce executable WS-BPEL specifications which enforce the entailment constraints. We evaluate the impact of constraint enforcement on runtime performance for five selected service-based processes from existing literature. Our evaluation demonstrates that the approach correctly enforces task-based entailment constraints at runtime. The performance experiments illustrate that the runtime enforcement operates with an overhead that scales well up to the order of several ten thousand logged invocations. Using our DSL annotations, the user-defined process definition remains declarative and clean of security enforcement code. Our approach decouples the concerns of (non-technical) domain experts from technical details of entailment constraint enforcement. The developed framework integrates seamlessly with WS-BPEL and the Web

  18. Business model innovation in SME context

    DEFF Research Database (Denmark)

    Madsen, Svend Ole; Brink, Tove

    2014-01-01

    The purpose of this article is to reveal how small and medium sized enterprises (SMEs) can enable sustainable business model innovation (BMI) in the offshore wind turbine industry. A longitudinal empirical research on 10 SMEs within the wind turbine industry provides data for the findings...... for sustainable value is present, however also considerable risk to fail....

  19. The investor perspective on business models

    DEFF Research Database (Denmark)

    Nielsen, Christian

    2014-01-01

    Disclosure of information on strategies, business models, critical success factors, risk factors and value drivers in general has gained importance in recent years. Both policy makers and academics have argued that the demand for external communication of new types of value drivers is rising...

  20. Modeling integrated biomass gasification business concepts

    Science.gov (United States)

    Peter J. Ince; Ted Bilek; Mark A. Dietenberger

    2011-01-01

    Biomass gasification is an approach to producing energy and/or biofuels that could be integrated into existing forest product production facilities, particularly at pulp mills. Existing process heat and power loads tend to favor integration at existing pulp mills. This paper describes a generic modeling system for evaluating integrated biomass gasification business...

  1. The Business Excellence Model for CSR Implementation?

    DEFF Research Database (Denmark)

    Neergaard, Peter; Gjerdrum Pedersen, Esben Rahbek

    2012-01-01

    Most of the Fortune 500 companies address Corporate Social Responsibility (CSR) on their websites. However, CSR remains a fluffy concept difficult to implement in organization. The European Business Excellence Model has since the introduction in 1992 served as a powerful tool for integrating qual...

  2. Semantic-ontological combination of Business Rules and Business Processes in IT Service Management

    CERN Document Server

    Sellner, Alexander; Zinser, Erwin

    2011-01-01

    IT Service Management deals with managing a broad range of items related to complex system environments. As there is both, a close connection to business interests and IT infrastructure, the application of semantic expressions which are seamlessly integrated within applications for managing ITSM environments, can help to improve transparency and profitability. This paper focuses on the challenges regarding the integration of semantics and ontologies within ITSM environments. It will describe the paradigm of relationships and inheritance within complex service trees and will present an approach of ontologically expressing them. Furthermore, the application of SBVR-based rules as executable SQL triggers will be discussed. Finally, the broad range of topics for further research, derived from the findings, will be presented.

  3. Business model optimization of Prego Gourmet

    OpenAIRE

    2013-01-01

    A Work Project, presented as part of the requirements for the Award of a Masters Degree in Management from the NOVA – School of Business and Economics Prego Gourmet is a fast food restaurant which sells refined versions of a traditional Portuguese dish inside shopping centers in the area of Lisbon. The company is at the beginning of its expansion strategy. This work project is a prospective analysis on what the company should do to in order to optimize its business model and grow in Portug...

  4. Business model innovation in SME context

    DEFF Research Database (Denmark)

    Madsen, Svend Ole; Brink, Tove

    2014-01-01

    The purpose of this article is to reveal how small and medium sized enterprises (SMEs) can enable sustainable business model innovation (BMI) in the offshore wind turbine industry. A longitudinal empirical research on 10 SMEs within the wind turbine industry provides data for the findings....... The findings reveal interesting opportunities for BMI both within the SMEs, the SME network and in wider industrial context to increase awareness on business opportunities to act and hereby increase sustainable value. However, also boundaries occur for BMI, which can be difficult to crisscross. It is revealed...

  5. A model for Business Intelligence Systems’ Development

    Directory of Open Access Journals (Sweden)

    Manole VELICANU

    2009-01-01

    Full Text Available Often, Business Intelligence Systems (BIS require historical data or data collected from var-ious sources. The solution is found in data warehouses, which are the main technology used to extract, transform, load and store data in the organizational Business Intelligence projects. The development cycle of a data warehouse involves lots of resources, time, high costs and above all, it is built only for some specific tasks. In this paper, we’ll present some of the aspects of the BI systems’ development such as: architecture, lifecycle, modeling techniques and finally, some evaluation criteria for the system’s performance.

  6. The CEO's role in business model reinvention.

    Science.gov (United States)

    Govindarajan, Vijay; Trimble, Chris

    2011-01-01

    Fending off new competitors is a perennial struggle for established companies. Govindarajan and Trimble, of Dartmouth's Tuck School of Business, explain why: Many corporations become too comfortable with their existing business models and neglect the necessary work of radically reinventing them. The authors map out an alternative in their "three boxes" framework. They argue that while a CEO manages the present (box 1), he or she must also selectively forget the past (box 2) in order to create the future (box 3). Infosys chairman N.R. Narayana Murthy mastered the three boxes to reinvigorate his company and greatly increased its changes of enduring for generations.

  7. A Boolean Approach to Airline Business Model Innovation

    DEFF Research Database (Denmark)

    Hvass, Kristian Anders

    Research in business model innovation has identified its significance in creating a sustainable competitive advantage for a firm, yet there are few empirical studies identifying which combination of business model activities lead to success and therefore deserve innovative attention. This study...... innovation, introduce Boolean minimization methods to the field, and propose alternative business model activities to North American carriers striving for positive operating results....... analyzes the business models of North America low-cost carriers from 2001 to 2010 using a Boolean minimization algorithm to identify which combinations of business model activities lead to operational profitability. The research aim is threefold: complement airline literature in the realm of business model...

  8. Innovation and Business Model: a case study about integration of Innovation Funnel and Business Model Canvas

    Directory of Open Access Journals (Sweden)

    Fábio Luiz Zandoval Bonazzi

    2014-12-01

    Full Text Available Unlike the past, currently, thinking about innovation refers to a reflection of value cocreation through strategic alliances, customer approach and adoption of different business models. Thus, this study analyzed and described the innovation process of company DSM, connecting it to concepts of organizational development strategies and the theory of business model. This is a basic interpretive qualitative research, developed by means of a single case study conducted through interviews and documentary analysis. This study enabled us to categorize the company business model as an open, unbundled and innovative model, which makes innovation a dependent variable of this internal configuration of value creation and value capture. As a theoretical contribution, we highlight the convergence and complementarity of the “Business Model Canvas” tool and “Innovation Funnel,” used here, to analyze the empirical case.

  9. WLAN Hot Spot services for the automotive and oil industries. A business analysis

    Energy Technology Data Exchange (ETDEWEB)

    Pau, F. [Rotterdam School of Management, Erasmus Research Institute of Management ERIM, Rotterdam (Netherlands); Oremus, M.H.P. [Rolls Royce (BMW) Germany, Dahlewitz (Germany)

    2003-04-01

    While you refuel for gas, why not refuel for information or download vehicle data? This paper analyzes in extensive detail the user segmentation by vehicle usage, service offering, and full business models from WLAN (Wireless Local Area Network) hot spot services delivered to vehicles (private, professional, public) around gas stations. Also analyzed are the parties which play a role in such service authorization, provisioning and delivery, with all the dependencies modelled by attributed digraphs. Service planning is included as to WLAN base station capabilities. Five year financial models (CAPEX,OPEX), and data pertain to two possible service suppliers: multi-service oil companies, and mobile service operators (or MVNO). Model optimization on the return-on-investment (ROI) is carried out for different deployment scenarios, geographical coverage assumptions, as well as tariff structures. Comparison is also being made with public GPRS data services, as precursors for 3G services, and the effect of WLAN roaming is analyzed. Analysis shows that due to manpower costs and marketing costs, suitable ROI will not be achieved unless externalities are accounted for and innovative tariff structures are introduced. Open issues and further research are outlined. Further work is carried out, also with automotive electronics sector, wireless systems providers, wireless terminals platform suppliers, and vehicle manufacturers.

  10. In search of information: Investigating source and channel choices in business-to-government service interactions

    NARCIS (Netherlands)

    Boer, van den Yvon; Arendsen, Rex; Pieterson, Willem

    2016-01-01

    Businesses, far more frequently than citizens, need government information and services to exert their rights and duties. In optimizing their service delivery processes, governments tend to focus on a set of communication channels they offer to businesses to deliver these services. However, in reali

  11. 7 CFR 371.5 - Marketing and Regulatory Programs Business Services.

    Science.gov (United States)

    2010-01-01

    ..., programs, and activities. Providing human resource, certain financial, and management services for AMS... 7 Agriculture 5 2010-01-01 2010-01-01 false Marketing and Regulatory Programs Business Services... AUTHORITY § 371.5 Marketing and Regulatory Programs Business Services. (a) General statement. Marketing and...

  12. Service Learning in a Master of Business Administration (MBA) Integrative Project Course: An Experience in China

    Science.gov (United States)

    Coffey, Betty S.; Wang, Jia

    2006-01-01

    Service learning is a teaching method used by business faculty to link the learning goals and objectives of an academic course with meaningful community service. Although service learning has been advanced in business education in the United States and other Western countries, little has been reported on its use outside the Western context. In…

  13. 78 FR 14359 - Verizon Business Networks Services, Inc., Senior Analysts-Order Management, Voice Over Internet...

    Science.gov (United States)

    2013-03-05

    ... Employment and Training Administration Verizon Business Networks Services, Inc., Senior Analysts-Order... Networks Services, Inc., Senior Coordinator-Order Management, Voice Over Internet Protocol, Small And... Assistance on January 18, 2013, applicable to workers of Verizon Business Networks Services, Inc.,...

  14. University Start-ups: A Better Business Model

    Science.gov (United States)

    Dehn, J.; Webley, P. W.

    2015-12-01

    Many universities look to start-up companies as a way to attract faculty, supporting research and students as traditional federal sources become harder to come by. University affiliated start-up companies can apply for a broader suite of grants, as well as market their services to a broad customer base. Often university administrators see this as a potential panacea, but national statistics show this is not the case. Rarely do universities profit significantly from their start-ups. With a success rates of around 20%, most start-ups end up costing the university money as well as faculty-time. For the faculty, assuming they want to continue in academia, a start-up is often unattractive because it commonly leads out of academia. Running a successful business as well as maintaining a strong teaching and research load is almost impossible to do at the same time. Most business models and business professionals work outside of academia, and the models taught in business schools do not merge well in a university environment. To mitigate this a new business model is proposed where university start-ups are aligned with the academic and research missions of the university. A university start-up must work within the university, directly support research and students, and the work done maintaining the business be recognized as part of the faculty member's university obligations. This requires a complex conflict of interest management plan and for the companies to be non-profit in order to not jeopardize the university's status. This approach may not work well for all universities, but would be ideal for many to conserve resources and ensure a harmonious relationship with their start-ups and faculty.

  15. The Theoretical Foundation for Intercultural Business Communication: A Conceptual Model.

    Science.gov (United States)

    Varner, Iris I.

    2000-01-01

    Develops a theoretical framework for intercultural business communication which sets it apart from intercultural communication and international business. Presents a model that discusses the intercultural, business, and communication strategies that are part of intercultural business communication. Examines how past articles in the field fit into…

  16. Internet of Things building blocks and business models

    CERN Document Server

    Hussain, Fatima

    2017-01-01

    This book describes the building blocks and introductory business models for Internet of Things (IoT). The author provide an overview of the entire IoT architecture and constituent layers, followed by detail description of each block . Various inter-connecting technologies and sensors are discussed in context of IoT networks. In addition to this, concepts of Big Data and Fog Computing are presented and characterized as per data generated by versatile IoT applications . Smart parking system and context aware services are presented as an hybrid model of cloud and Fog Afterwards, various IoT applications and respective business models are discussed. Finally, author summarizes the IoT building blocks and identify research issues in each, and suggest potential research projects worthy of pursuing. .

  17. Feasibility of Cloud Services for Customer Relationship Management in Small Business : A Drupal Approach towards Software as a Service

    OpenAIRE

    Sun, Liang

    2012-01-01

    Information has value. All kinds of business should have information systems for business growth. Software is used for business management and entrepreneurship resource planning worldwide. However, its shortages turn out to be more and more obvious in recent years. Software as a Service (SaaS) is thus regarded as one serious alternative of software. Customer Relationship Management (CRM) is of vital importance in today’s business. SaaS adoption for CRM then becomes a trend in Small and Medium...

  18. BUSINESS PROCESS RE-ENGINEERING: THE TECHNIQUE TO IMPROVE DELIVERING SPEED OF SERVICE INDUSTRY IN TANZANIA

    OpenAIRE

    Joseph Joseph Sungau; Philibert C. Ndunguru; Joseph Kimeme

    2013-01-01

    Problem statement: Delivering speed is very critical in today’s business environment. In most cases, service organizations and customers are sensitive to time spent at delivering or receiving a service. Therefore, service organizations must change in order to meet this challenge. Overtime, service organizations have worked hard to identify techniques that enhance service delivering speed for improved performance. Business process re-engineering is one of such techniques that improves busines...

  19. Implementation evaluation of the business process services incentive programme

    Directory of Open Access Journals (Sweden)

    Nonceba Mashalaba

    2015-07-01

    Full Text Available The paper describes the implementation evaluation of the business process services (BPS incentive programme undertaken by the Department of Trade and Industry (the dti and the Department of Performance Monitoring and Evaluation (DPME as part of the 2012/2013 National Evaluation Plan. The evaluation started on 31 October 2012 and the final report was approved on 17 May 2013. The evaluation covers the period from the inception of the programme in January 2011 to December 2012. The BPS incentive programme was implemented to stimulate the business process sector which contributes to economic growth largely through employment creation. The main objectives of the programme are to attract investment and create employment opportunities through offshoring activities. Twenty-six indicators across the five Development Assistance Community (DAC evaluation criteria were developed. A multi-method approach was undertaken to collect data for each of the indicators. The key findings relate to the operation of the programme and a number of suggestions were made as to how to strengthen it. Overall 3807 jobs have been created through the BPS programme during the period under review. Estimated total investment provided by firms is approximately R2.7 billion. Amongst others, the study recommended that the design of the programme be reviewed and extended, potentially to a five-year period in order to maintain the competitiveness of South Africa as a business process off shoring destination. It is essential to address the skills shortage to ensure the growth and sustainability of the South African BPS industry and finally the uptake of the incentive programme.

  20. Towards a Common Platform to Support Business Processes, Services and Semantics

    Science.gov (United States)

    Piprani, Baba

    The search for the Holy Grail in achieving interoperability of business processes, services and semantics continues with every new type or search for the Silver Bullet. Most approaches towards interoperability either are focusing narrowly on the simplistic notion using technology supporting a cowboy-style development without much regard to metadata or semantics. At the same time, the distortions on semantics created by many of current modeling paradigms and approaches - including the disharmony created by multiplicity of parallel approaches to standardization - are not helping us resolve the real issues facing knowledge and semantics management. This paper will address some of the issues facing us, like: What have we achieved? Where did we go wrong? What are we doing right? - providing an ipso-facto encapsulated candid snapshot on an approach to harmonizing our approach to interoperability, and propose a common platform to support Business Processes, Services and Semantics.

  1. Satellite switching concepts for European business services in the nineties

    Science.gov (United States)

    Lombard, D.; Rouffet, D.

    A first generation of business communication satellites are now operational or to be launched. Increased demands for communication satellite facilities will develop, if special services, such as videoconferencing, can be provided at a reasonable cost. For such developments, it will be necessary to define a second generation of business communication satellites. The present investigation evaluates briefly the size of the expected European market for 1995. A study is conducted of the payload structure for the required satellite system, and aspects related to link budgets and power consumption are explored. It is found that system dimensioning is determined by the up-link and by technology. Critical factors are related to the output and input multiplexors for the link budget, the switching matrix, and implications for the mass budget. The best trade-off between technological, mass, and link budget limitations is achieved in connection with the employment of a hinged antennas satellite, using an intermediate number of spot beams and associated earth stations of reasonable size.

  2. Software-aided Service Bundling : Intelligent Methods and Tools for Graphical Service Modeling

    OpenAIRE

    Baida, Z.S.

    2006-01-01

    Services, such as insurances, transport, medical treatments and more, have been subject to extensive research business science for decennia. When services are offered, bought or consumed online, we refer to them as e-services. This PhD thesis focuses on an ontological foundation for service description and configuration. Such a conceptual modeling approach facilitates complex e-service scenarios, in which a customer can define a bundle of services, possibly supplied by multiple suppliers, bas...

  3. 17 CFR 256.01-2 - Application to service companies doing business with nonassociate companies.

    Science.gov (United States)

    2010-04-01

    ... companies doing business with nonassociate companies. 256.01-2 Section 256.01-2 Commodity and Securities... § 256.01-2 Application to service companies doing business with nonassociate companies. While this Uniform System of Accounts is designed for companies whose principal business is the performance...

  4. 76 FR 63509 - Small Business Size Standards: Administrative and Support, Waste Management and Remediation Services

    Science.gov (United States)

    2011-10-12

    ... 121 RIN 3245-AG27 Small Business Size Standards: Administrative and Support, Waste Management and... Small Business Administration 13 CFR Part 121 Small Business Size Standards: Administrative and Support, Waste Management and Remediation Services; Proposed Rule #0;#0;Federal Register / Vol. 76 , No....

  5. 77 FR 72691 - Small Business Size Standards: Administrative and Support, Waste Management and Remediation Services

    Science.gov (United States)

    2012-12-06

    ... From the Federal Register Online via the Government Publishing Office SMALL BUSINESS ADMINISTRATION 13 CFR Part 121 RIN 3245-AG27 Small Business Size Standards: Administrative and Support, Waste Management and Remediation Services AGENCY: U.S. Small Business Administration. ACTION: Final rule....

  6. Business model framework applications in health care: A systematic review.

    Science.gov (United States)

    Fredriksson, Jens Jacob; Mazzocato, Pamela; Muhammed, Rafiq; Savage, Carl

    2017-01-01

    It has proven to be a challenge for health care organizations to achieve the Triple Aim. In the business literature, business model frameworks have been used to understand how organizations are aligned to achieve their goals. We conducted a systematic literature review with an explanatory synthesis approach to understand how business model frameworks have been applied in health care. We found a large increase in applications of business model frameworks during the last decade. E-health was the most common context of application. We identified six applications of business model frameworks: business model description, financial assessment, classification based on pre-defined typologies, business model analysis, development, and evaluation. Our synthesis suggests that the choice of business model framework and constituent elements should be informed by the intent and context of application. We see a need for harmonization in the choice of elements in order to increase generalizability, simplify application, and help organizations realize the Triple Aim.

  7. Competing With the Use of Business Model innovation - an Exploratory Case Study of the Journey of Born Global Firms

    Directory of Open Access Journals (Sweden)

    Marlene Johansson

    2014-08-01

    Full Text Available Purpose: The purpose of this article is to investigate how business models are used by born global firms to act upon new business opportunities and how they manage business model innovation over time to prosper and grow. Design/Methodology: The study is based on three exploratory case studies of born global firms in mobile communication, financial services and digital music distribution. Findings: Three interrelated capabilities to manage business model innovation are articulated in the context of born global firms; sensing capabilities, entrepreneurial capabilities and relational capabilities and four propositions are formulated. We find that business model innovations are used as a tool by maturing born global firms to navigate the value chains and achieve international growth. We further propose that born global need the capabilities to balance different business model designs simultaneously and to manage its business model innovation in a timely manner. Originality: This article contributes to both the business model literature and research of international entrepreneurship. By putting business model research into the dynamic context of rapidly internationalizing born global firms, we contribute to the field of business model research with findings of how business models are used in the internationalization processes. Certain capabilities are needed to manage business model innovation for born global firms to dynamically use business models as a tool in the international growth overtime.

  8. The evolution of facility management business models in supplier–client relationships

    DEFF Research Database (Denmark)

    Nardelli, Giulia; Rajala, Risto

    2018-01-01

    Purpose – The study improves the current understanding of business model innovation by outlining how business models unfold over time within supplier–client relationships in facilities management (FM) services. Design/methodology/approach – This study of FM services in Denmark consists...... of an explorative case study and three case studies of facilities management clients. Both phases, related and overlapping, involved collection and analysis of in-depth, semi-structured interviews and archive data. Findings – Findings shows that business model innovation entails interorganisational collaboration...... across different phases of the innovation process. The research demonstrates that external orientation within FM service ecosystems involves both a reaction to changes in the external environment and the proactive involvement of stakeholders throughout business model innovation. Research limitations...

  9. A Structural Reliability Business Process Modelling with System Dynamics Simulation

    OpenAIRE

    Lam, C. Y.; S.L. Chan; Ip, W.H.

    2010-01-01

    Business activity flow analysis enables organizations to manage structured business processes, and can thus help them to improve performance. The six types of business activities identified here (i.e., SOA, SEA, MEA, SPA, MSA and FIA) are correlated and interact with one another, and the decisions from any business activity form feedback loops with previous and succeeding activities, thus allowing the business process to be modelled and simulated. For instance, for any company that is eager t...

  10. The pediatric intensive care unit business model.

    Science.gov (United States)

    Schleien, Charles L

    2013-06-01

    All pediatric intensivists need a primer on ICU finance. The author describes potential alternate revenue sources for the division. Differentiating units by size or academic affiliation, the author describes drivers of expense. Strategies to manage the bottom line including negotiations for hospital services are covered. Some of the current trends in physician productivity and its described metrics, with particular focus on clinical FTE management is detailed. Methods of using this data to enhance revenue are discussed. Some of the other current trends in the ICU business related to changes at the federal and state level as well as in the insurance sector, moving away from fee-for-service are covered. Copyright © 2013 Elsevier Inc. All rights reserved.

  11. Business Model Innovation: A Blueprint for Higher Education

    Science.gov (United States)

    Flanagan, Christine

    2012-01-01

    Business model innovation is one of the most challenging components of 21st-century leadership. Making incremental improvements to a business model--creating new efficiencies, expanding into adjacent markets--is hard enough. Developing and experimenting with new business models that truly transform how an institution delivers value (while…

  12. Business Model Innovation: A Blueprint for Higher Education

    Science.gov (United States)

    Flanagan, Christine

    2012-01-01

    Business model innovation is one of the most challenging components of 21st-century leadership. Making incremental improvements to a business model--creating new efficiencies, expanding into adjacent markets--is hard enough. Developing and experimenting with new business models that truly transform how an institution delivers value (while…

  13. Managing risks in business model innovation processes

    DEFF Research Database (Denmark)

    Taran, Yariv; Boer, Harry; Lindgren, Peter

    2010-01-01

    ) innovation is a risky enterprise, many companies are still choosing not to apply any risk management in the BM innovation process. The objective of this paper is to develop a better understanding of how risks are handled in the practice of BM innovation. An analysis of the BM innovation experiences of two......Companies today, in some industries more than others, invest more capital and resources just to stay competitive, develop more diverse solutions, and increasingly start thinking more radically when considering their business models. However, despite the understanding that business model (BM...... industrial companies shows that both companies are experiencing high levels of uncertainty and complexity during their innovation processes and are, consequently, struggling to find new processes for handling the risks involved. Based on the two companies’ experiences, various testable propositions are put...

  14. Business Model Change in the Newspaper Industry

    DEFF Research Database (Denmark)

    Uliyanova, Anastasia; Holm, Anna B.; Nielsen, Anne Ellerup

    In the strategic management literature, the customer requirements and the opportunity to satisfy a real customer who needs a job to be done are considered to be the main instigators driving the company to initiate a business model change. However, an extensive search in peer-reviewed media...... management literature on triggers of business model change reveals that the literature is sparse in describing the change in young consumers1’ requirements of value of news put in a broader context of postmodernity; neither does it put focus on understanding of young consumers’ alternating and fragmented...... identities as one of the main triggers of value proposition change in newspaper firms. The present paper seeks to fill in this research gap by focussing on young consumers’ understanding of news value in the age of postmodernity and assuming that the postmodern features of fragmentation, decentering...

  15. Business models for sustainable technologies: Exploring business model evolution in the case of electric vehicles

    OpenAIRE

    Bohnsack, R.; Pinkse, J.; van der Kolk, A

    2014-01-01

    International audience; Sustainable technologies challenge prevailing business practices, especially in industries that depend heavily on the use of fossil fuels. Firms are therefore in need of business models that transform the specific characteristics of sustainable technologies into new ways to create economic value and overcome the barriers that stand in the way of their market penetration. A key issue is the respective impact of incumbent and entrepreneurial firms' path-dependent behavio...

  16. The Formalization of the Business Process Modeling Goals

    Directory of Open Access Journals (Sweden)

    Ligita Bušinska

    2016-10-01

    Full Text Available In business process modeling the de facto standard BPMN has emerged. However, the applications of this notation have many subsets of elements and various extensions. Also, BPMN still coincides with many other modeling languages, forming a large set of available options for business process modeling languages and dialects. While, in general, the goal of modelers is a central notion in the choice of modeling languages and notations, in most researches that propose guidelines, techniques, and methods for business process modeling language evaluation and/or selection, the business process modeling goal is not formalized and not transparently taken into account. To overcome this gap, and to explicate and help to handle business process modeling complexity, the approach to formalize the business process modeling goal, and the supporting three dimensional business process modeling framework, are proposed.

  17. Service and the Millennial Business Student: The Motivating Influence of an E-Book Class Project

    Science.gov (United States)

    Arnold, William W.

    2017-01-01

    A commitment to voluntary service that benefits others was reinforced for students who authored an e-book on service as a class project in a senior business course. The immersive experience of writing short essays that focused on service shifted students' motivations toward service and solidified their intentions to continue with service after…

  18. Performance Implications of Business Model Change: A Case Study

    Directory of Open Access Journals (Sweden)

    Jana Poláková

    2015-01-01

    Full Text Available The paper deals with changes in performance level introduced by the change of business model. The selected case is a small family business undergoing through substantial changes in reflection of structural changes of its markets. The authors used the concept of business model to describe value creation processes within the selected family business and by contrasting the differences between value creation processes before and after the change introduced they prove the role of business model as the performance differentiator. This is illustrated with the use of business model canvas constructed on the basis interviews, observations and document analysis. The two business model canvases allow for explanation of cause-and-effect relationships within the business leading to change in performance. The change in the performance is assessed by financial analysis of the business conducted over the period of 2006–2012 demonstrates changes in performance (comparing development of ROA, ROE and ROS having their lowest levels before the change of business model was introduced, growing after the introduction of the change, as well as the activity indicators with similar developments of the family business. The described case study contributes to the concept of business modeling with the arguments supporting its value as strategic tool facilitating decisions related to value creation within the business.

  19. Facilitating Business to Government Interaction Using a Citizen-Centric Web 2.0 Model

    Science.gov (United States)

    Dais, Alexandros; Nikolaidou, Mara; Anagnostopoulos, Dimosthenis

    Modelling Business to Government (B2G) interaction is considered to be more complex than Citizen to Government (C2G) interaction, since the concept of authorized citizens, representing the Business while interacting with specific governmental organizations should be explored. Novel interaction models should be introduced, transforming the way Governmental services are delivered to Businesses. To this end, we propose a Web 2.0 citizen-centric model facilitating Business to Government interaction by establishing a social network between citizens and public agencies. All kinds of interactions (B2G, G2G) are expressed as C2G interactions establishing the citizen-centric nature of the proposed interaction model. The architecture of a Web 2.0 platform, named MyCCP, based on the suggested interaction model is also presented, along with a case study illustrating business-to-government interaction to indicate the potential of the suggested model.

  20. Open services innovation: rethinking your business to grow and compete in a new era

    National Research Council Canada - National Science Library

    Chesbrough, Henry William

    2011-01-01

    ... ideas to be taken to market by others externally. Chesbrough's forthcoming Open Services Innovation demonstrates how the open innovation approach applies to companies both in the service businesses and those that want to be there...

  1. Methodology for Web Services Adoption Based on Technology Adoption Theory and Business Process Analyses

    Institute of Scientific and Technical Information of China (English)

    AN Liping; YAN Jianyuan; TONG Lingyun

    2008-01-01

    Web services use an emerging service-oriented architecture for distributed computing. Many organizations are either in the process of adopting web services technology or evaluating this option for incorporation into their enterprise information architectures. Implementation of this new technology requires careful assessment of the needs and capabilities of an organization to formulate adoption strategies. This paper presents a methodology for web services adoption based on technology adoption theory and business process analyses. The methodology suggests that strategies, business areas, and functions within an organization should be considered based on the existing organizational information technology status during the process of adopting web services to support the business needs and requirements.

  2. Army Business Transformation: The Utility of Using Corporate Business Models within the Institutional Army

    National Research Council Canada - National Science Library

    Bailer, Jr., John J

    2007-01-01

    .... Through a survey of the literature of published corporate business plans and models, military reports, Army depot case studies, and comparative analysis of emerging computer software technology...

  3. Value increasing business model for e-hospital.

    Science.gov (United States)

    Null, Robert; Wei, June

    2009-01-01

    This paper developed a business value increasing model for electronic hospital (e-hospital) based on electronic value chain analysis. From this model, 58 hospital electronic business (e-business) solutions were developed. Additionally, this paper investigated the adoption patterns of these 58 e-business solutions within six US leading hospitals. The findings show that only 36 of 58 or 62% of the e-business solutions are fully or partially implemented within the six hospitals. Ultimately, the research results will be beneficial to managers and executives for accelerating e-business adoptions for e-hospital.

  4. INTEGRATED FRAMEWORK TO MODEL DATA WITH BUSINESS PROCESS AND BUSINESS RULES

    Directory of Open Access Journals (Sweden)

    Rajeev Kaula

    2016-12-01

    Full Text Available Data modeling is an approach to model data by mapping operational tasks iteratively, while associated guidelines are either partly mapped in the data model or expressed through software applications. Since an organization is a collection of business processes, it is essential that data models utilize such processes to facilitate data modeling. Also, data models should incorporate guidelines for completing operational tasks through the concept of business rules. This paper outlines a unified framework on database modeling and design based on business process concepts that also incorporates business rules impacting business operations. The paper focuses on the relational database and its primary mode of conceptual modeling in the form of an entity relationship model. Concepts are illustrated through Oracle's database language PL/SQL and its Web variant PL/SQL Server Pages.

  5. The Commercial Open Source Business Model

    Science.gov (United States)

    Riehle, Dirk

    Commercial open source software projects are open source software projects that are owned by a single firm that derives a direct and significant revenue stream from the software. Commercial open source at first glance represents an economic paradox: How can a firm earn money if it is making its product available for free as open source? This paper presents the core properties of com mercial open source business models and discusses how they work. Using a commercial open source approach, firms can get to market faster with a superior product at lower cost than possible for traditional competitors. The paper shows how these benefits accrue from an engaged and self-supporting user community. Lacking any prior comprehensive reference, this paper is based on an analysis of public statements by practitioners of commercial open source. It forges the various anecdotes into a coherent description of revenue generation strategies and relevant business functions.

  6. Female lifestyle entrepreneurs and their business models

    DEFF Research Database (Denmark)

    Neergaard, Helle; Christensen, Dorthe Refslund

    2017-01-01

    et al., 2006) or merely working with one’s true passion. Thus, a clear orientation towards non-economic motives can be identified among lifestyle entrepreneurs (Morrison, 2006). Lifestyle businesses are commonly found within the hospitality, tourism, (particularly rural tourism), leisure and creative...... craft industries (Getz and Peterson, 2005), and they are typically home based. In the past decade, a shift can be observed. Firstly, although the traditional industries still dominate, there has been a change in the demand for differentiated and tailor-crafted tourism products (Ateljevic and Doorne......, therefore, sets out to investigate and understand the current role and impact of the business model used by lifestyle entrepreneurs through the lens of soteriology....

  7. Trends in development of innovative business models

    Directory of Open Access Journals (Sweden)

    Krstić Milan

    2016-01-01

    Full Text Available The companies doing business in global markets are now compelled to do it in conditions of permanent and turbulent changes. In order to succeed within that kind of environment in the long run, they are to innovate and to continuously strengthen their own innovative strength. Consideration of gaining its own innovative strength becomes top agenda issue of strategic companies. To that purpose, this paper presents the shortened results of a desktop theoretical research that has been undertaken to improve the innovative power of companies. The survey and subsequent analysis identified relevant innovative business models (IBM of companies, some of which briefly presented (CANVAS, SHARE, and WOIS BLUE OCEAN Strategy, which now form the current IBM trend.

  8. 31 CFR 103.20 - Reports by money services businesses of suspicious transactions.

    Science.gov (United States)

    2010-07-01

    ... immediate attention, such as ongoing money laundering schemes, the money services business shall immediately... 31 Money and Finance: Treasury 1 2010-07-01 2010-07-01 false Reports by money services businesses of suspicious transactions. 103.20 Section 103.20 Money and Finance: Treasury Regulations Relating to...

  9. The impact of the business cycle on service providers : Insights from international tourism

    NARCIS (Netherlands)

    Dekimpe, Marnik; Peers, Yuri; van Heerde, H.J.

    2016-01-01

    For service providers, it is essential to understand how their business is affected by the macroeconomy. This is especially pressing for the tourism sector, the world’s largest export service, because the number of incoming visitors is likely to be strongly determined by the business cycles in the c

  10. The impact of the business cycle on service providers : Insights from international tourism

    NARCIS (Netherlands)

    Dekimpe, Marnik; Peers, Yuri; van Heerde, H.J.

    2016-01-01

    For service providers, it is essential to understand how their business is affected by the macroeconomy. This is especially pressing for the tourism sector, the world’s largest export service, because the number of incoming visitors is likely to be strongly determined by the business cycles in the c

  11. The application of chemical leasing business models in Mexico.

    Science.gov (United States)

    Schwager, Petra; Moser, Frank

    2006-03-01

    To better address the requirements of the changing multilateral order, the United Nations Industrial Development Organization (UNIDO) Cleaner Production Programme, in 2004, developed the new Sustainable Industrial Resource Management (SIRM) approach. This approach is in accordance with the principles decided at the United Nations Conference on Environment and Development (UNCED) in Rio de Janeiro, Brazil in 1992. Unlike the traditional approaches to environmental management, the SIRM concept captures the idea of achieving sustainable industrial development through the implementation of circular material and energy flows in the entire production chain and reduction of the amount of material and energy used with greater efficiency solutions. The SIRM approach seeks to develop new models to encourage a shift from selling products to supplying services, modifying, in this manner, the supplier/user relationship and resulting in a win-win situation for the economy and the environment. Chemical Leasing represents such a new service-oriented business model and is currently being promoted by UNIDO's Cleaner Production Programme. MAIN FEATURES. One of the potential approaches to address the problems related to ineffective use and over-consumption of chemicals is the development and implementation of Chemical Leasing business models. These provide concrete solutions to the effective management of chemicals and on the ways negative releases to the environment can be reduced. The Chemical Leasing approach is a strategy that addresses the obligations of the changing international chemicals policy by focusing on a more service-oriented strategy. Mexico is one of the countries that were selected for the implementation of UNIDO's demonstration project to promote Chemical Leasing models in the country. The target sector of this project is the chemical industry, which is expected to shift their traditional business concept towards a more service and value-added approach. This is

  12. From enterprise architecture to business models and back

    NARCIS (Netherlands)

    Iacob, Maria Eugenia; Meertens, Lucas Onno; Jonkers, H.; Quartel, Dick; Nieuwenhuis, Lambertus Johannes Maria; van Sinderen, Marten J.

    2014-01-01

    In this study, we argue that important IT change processes affecting an organization’s enterprise architecture are also mirrored by a change in the organization’s business model. An analysis of the business model may establish whether the architecture change has value for the business. Therefore, in

  13. From enterprise architecture to business models and back

    NARCIS (Netherlands)

    Iacob, Maria Eugenia; Meertens, Lucas Onno; Jonkers, H.; Quartel, Dick; Nieuwenhuis, Lambertus Johannes Maria; van Sinderen, Marten J.

    In this study, we argue that important IT change processes affecting an organization’s enterprise architecture are also mirrored by a change in the organization’s business model. An analysis of the business model may establish whether the architecture change has value for the business. Therefore, in

  14. Towards an understanding of business model innovation processes

    DEFF Research Database (Denmark)

    Taran, Yariv; Boer, Harry; Lindgren, Peter

    2009-01-01

    Companies today, in some industries more than others, invest more capital and resources just to stay competitive, develop more diverse solutions, and increasingly start to think more radically, when considering to innovate their business model. However, the development and innovation of business ...... by proposing a generic process to business model innovation, supported by risk management processes....

  15. DoD Business Mission Area Service-Oriented Architecture to Support Business Transformation

    National Research Council Canada - National Science Library

    Wisnosky, Dennis E; Feldshteyn, Dimitry; Mancuso, Wil; Gough, Al E; Riutort, Eric J; Strassman, Paul

    2008-01-01

    ... 1.4 million people and holding approximately $1.4 trillion in assets. IT spending for business support activities in the DoD BMA-funds to operate, maintain, and modernize business systems-comprise...

  16. Instilling Service Learning to Undergraduate Business Students: A Case Study Approach to Understanding Business-Related Concepts with the Use of Kiva

    Science.gov (United States)

    Grotrian-Ryan, Sheri; Ryan, Kyle; Jackson, Alan

    2016-01-01

    Higher education continues to place an emphasis on service-learning, specifically within business and management sciences (Kenworthy-U'Ren & Peterson, 2005). A local academic business organization at a small institution chose to embark on a service-learning endeavor. The purpose of this study was for business majors, active in Phi Beta Lambda…

  17. Electric vehicle business models global perspectives

    CERN Document Server

    Beeton, David

    2014-01-01

    This contributed volume collects insights from industry professionals, policy makers and researchers on new and profitable business models in the field of electric vehicles (EV) for the mass market. This book includes approaches that address the optimization of total cost of ownership. Moreover, it presents alternative models of ownership, financing and leasing. The editors present state-of-the-art insights from international experts, including real-world case studies. The volume has been edited in the framework of the International Energy Agency's Implementing Agreement for Cooperation on Hy

  18. Group Buying Schemes : A Sustainable Business Model?

    OpenAIRE

    Köpp, Sebastian; Mukhachou, Aliaksei; Schwaninger, Markus

    2013-01-01

    Die Autoren gehen der Frage nach, ob "Group Buying Schemes" wie beispielsweise von den Unternehmen Groupon und Dein Deal angeboten, ein nachhaltiges Geschäftsmodell sind. Anhand der Fallstudie Groupon wird mit einem System Dynamics Modell festgestellt, dass das Geschäftsmodell geändert werden muss, wenn die Unternehmung auf Dauer lebensfähig sein soll. The authors examine if group buying schemes are a sustainable business model. By means of the Groupon case study and using a System Dynami...

  19. Optimisation of BPMN Business Models via Model Checking

    DEFF Research Database (Denmark)

    Herbert, Luke Thomas; Sharp, Robin

    2013-01-01

    We present a framework for the optimisation of business processes modelled in the business process modelling language BPMN, which builds upon earlier work, where we developed a model checking based method for the analysis of BPMN models. We define a structure for expressing optimisation goals...... candidate improved processes based on the fittest of the previous generation. The evaluation of the fitness of each candidate in a generation is performed via model checking, detailed in previous work. At each iteration, this allows the determination of the precise numerical evaluation of the performance...

  20. Business cycle modelling - The case of mergers and acquisitions

    OpenAIRE

    Güzey, Yıldız Yılmaz; Taşseven, Özlem

    2012-01-01

    Business cycle models involve exploiting movements of the economy to gain competitive advantage over rivals. Business cycles are applicable to mergers and acquisitions (M&A) which occur in waves. Econometricians have attempted to model these waves. The paper demonstrates that, with respect to each of several major stylized facts about business cycles, the seasonal cycle displays the same characteristics as the business cycle. Therefore the patterns in merger and acquisitions measured as merge...

  1. Innovation as a transversal Axis in Organizational Business Models

    Directory of Open Access Journals (Sweden)

    Luis Fernando Landazury Villalba

    2017-02-01

    Full Text Available In the field of business and administration, innovation has turned to be a differentiating factor in the business models of organizations; for this reason, this article aims at showing a theoretical reflection about innovation in various business models, exploring the relevance of the concepts of management and creation of added value. It was noticed a pertinent concept for innovation and business models from an interpretation perspective, as well as ideas and views which clearly show that these forms of innovation and business models really generate added value.

  2. The evolution of business incubators: comparing demand and supply of business incubation services across different incubator generations

    NARCIS (Netherlands)

    Bruneel, J.; Ratinho, Tiago; Clarysse, B.; Groen, Arend J.

    2012-01-01

    Business incubators (BIs) have been established around the world to stimulate new business creation. Whilst it is accepted that incubation models have evolved, little is known about whether existing incubators have adjusted their value proposition to incorporate recent incubation paradigms or have

  3. Declarative business process modelling: principles and modelling languages

    Science.gov (United States)

    Goedertier, Stijn; Vanthienen, Jan; Caron, Filip

    2015-02-01

    The business process literature has proposed a multitude of business process modelling approaches or paradigms, each in response to a different business process type with a unique set of requirements. Two polar paradigms, i.e. the imperative and the declarative paradigm, appear to define the extreme positions on the paradigm spectrum. While imperative approaches focus on explicitly defining how an organisational goal should be reached, the declarative approaches focus on the directives, policies and regulations restricting the potential ways to achieve the organisational goal. In between, a variety of hybrid-paradigms can be distinguished, e.g. the advanced and adaptive case management. This article focuses on the less-exposed declarative approach on process modelling. An outline of the declarative process modelling and the modelling approaches is presented, followed by an overview of the observed declarative process modelling principles and an evaluation of the declarative process modelling approaches.

  4. Context-Aware Data and IT Services Collaboration in E-Business

    Science.gov (United States)

    Boukadi, Khouloud; Ghedira, Chirine; Maamar, Zakaria; Benslimane, Djamal; Vincent, Lucien

    This paper discusses the use of services in the design and development of adaptable business processes, which should let organizations quickly react to changes in regulations and needs. Two types of services are adopted namely Data and Information Technology. A data service is primarily used to hide the complexity of accessing distributed and heterogeneous data sources, while an information technology service is primarily used to hide the complexity of running requests that cross organizational boundaries. The combination of both services takes place under the control of another service, which is denoted by service domain. A service domain orchestrates and manages data and information technology services in response to the events that arise and changes that occur. This happens because service domains are sensible to context. Policies and aspect-oriented programming principles support the exercise of packaging data and information technology services into service domains as well as making service domains adapt to business changes.

  5. Business models and business model innovation in a “Secure and Distributed Cloud Clustering (DISC) Society”

    DEFF Research Database (Denmark)

    Lindgren, Peter; Taran, Yariv

    2011-01-01

    of secure business models and how business models can be operated and innovated in a secure context have intensified tremendously. The development of new mobile and wireless security technologies gives hopes to really realize a secure cloud clustering society where business models can act and be innovated......The development and innovation of business models to a secure distributed cloud clustering society (DISC)—is indeed still a complex venture and has not been widely researched yet. Numerous types of security technologies are in these years proposed and in the “slip stream” of these the study...... secure—but we still have some steps to go before we reach the final destination. The paper gives a conceptual futuristic outlook on behalf of the input from SW2010 and state of the art business model research to what we can expect of business Model and business model innovation in a future secure cloud...

  6. BUSINESS PROCESS MODELLING: A FOUNDATION FOR KNOWLEDGE MANAGEMENT

    Directory of Open Access Journals (Sweden)

    Vesna Bosilj-Vukšić

    2006-12-01

    Full Text Available Knowledge management (KM is increasingly recognised as a strategic practice of knowledge-intensive companies, becoming an integral part of an organisation's strategy to improve business performance. This paper provides an overview of business process modelling applications and analyses the relationship between business process modelling and knowledge management projects. It presents the case study of Croatian leading banks and the insurance company, discussing its practical experience in conducting business process modelling projects and investigating the opportunity for integrating business process repository and organisational knowledge as the foundation for knowledge management system development.

  7. Business Planning Model Programmer’s Guide

    Science.gov (United States)

    1993-12-01

    alloc~wkyI cctot ec-oreca cdosvers dosvers cent avgload cent balancel cent balance2 cent balanc3 cent bpmn (main)Icent choose cent choosemnenu cent...center cýo user -defined data-entry bpmn (main) Page 135 I Business Planning Model Programmer’s Guide 3Called Routine Callina Routine dbedit browse...doit view -tda -org doload assortedIdopack bpmn (miain) dopessitniism revpessimiism doproj org_tda view tda-org doreindex assorted dosvers bpm (main

  8. A Business Evaluation Of The Next Generation Ipv6 Protocol In Fixed And Mobile Communication Services

    NARCIS (Netherlands)

    L-F. Pau (Louis-François)

    2002-01-01

    textabstractThis paper gives an analytical business model of the Internet IPv4 and IPv6 protocols ,focussing on the business implications of intrinsic technical properties of these protocols .The technical properties modeled in business terms are : address space, payload, autoconfiguration, IP mobil

  9. Development of a business plan for women's health services, using Malcolm Baldrige Performance Excellence Criteria.

    Science.gov (United States)

    Caramanica, L; Maxwell, S; Curry, S

    2000-06-01

    A new process for business planning at Hartford Hospital was needed to achieve critical business results. This article describes the Hospital's use of the Malcolm Baldrige Performance Excellence Criteria as a way to standardize and improve business planning. Women's Health Services is one of Hartford Hospital's "centers for excellence" and one of the first to use these criteria to improve its service. Staff learned how to build their business plan upon a set of core values and concepts such as customer-driven quality, leadership that sets high expectations, continuous improvement and learning, valuing employees, faster response to market demands, management by fact, and a long-range view of the future.

  10. USING THE BUSINESS MODEL CANVAS TO IMPROVE INVESTMENT PROCESSES

    DEFF Research Database (Denmark)

    Sort, Jesper Chrautwald; Nielsen, Christian

    2017-01-01

    desired by business angels. Design/methodology/approach — This paper mobilises a case study approach by following a series of investment processes and investment meetings between entrepreneurs and business angels through 27 semi-structured interviews as well as participant observation and qualitative...... and the business angels did not fully agree on the value proposition of the investment opportunity. Practical implications — The findings show that entrepreneurs who market their business cases to investors obtain better feedback and a higher chance of funding using the business model canvas. Implications......Purpose — This paper investigates how entrepreneurs market their business opportunities towards business angels in the investment process. This is achieved by introducing the Business Model Canvas as a mitigating framework to help entrepreneurs in communicating and structuring the information...

  11. Modeling on the Criteria of Chinese Business English Majors’ Business Communication Competence

    Directory of Open Access Journals (Sweden)

    Liu Yonghou

    2015-01-01

    Full Text Available With increasing globalization in the business arena, the phenomenal growth of international business has created a heavy demand for intellectuals with international business communication competence. Business communication competence, as one of the paramount competences business English majors should acquire and the particular embodiment of competitiveness, is of vital significance not only in personal development, but also in enterprises management, just as Liu (2012 claims “[e]ffective business communication is the lifeblood of every organization, and a key to success in one’s career”. There is, nevertheless, no universally accepted model for what excellent business communication competence should consist of up to now. Hence, the overriding aim of the present study is to identify Chinese business English majors’ communication competence relevant to the contemporary communication environment. Identification of these skills should aid business communication educators and students in addressing practical concerns in their teaching and learning. The unified model to be put forward covers four kinds of core competence, i.e. English competence, fundamental business knowledge and skills, excellent intercultural communication competence, and luxuriant humanistic quality, together with three other skills, which are also indispensable, including scenario analysis competence, outstanding technology-mediated communication competence, and non-verbal communication competence.

  12. 基于供应链模式的小微企业融资服务平台创新%Financing Service Platform Creation for Small and Micro Businesses Based on a Supply Chain Model

    Institute of Scientific and Technical Information of China (English)

    王坤; 陆闻超

    2014-01-01

    商业银行现存供应链融资模式呈现出量身打造不同的担保方或担保品、需要优质核心企业的特点。供应链融资模式可以很好地为小微企业解决融资难的问题,但供应链融资产品的使用率并不是很高,银行与企业之间信息不对称是主要原因。供应链融资平台成功运行,需要解决数据库建立问题,需要一定的技术支持和大量资金支撑。数据库的建立需要政府与专业的数据分析公司合作,利用大数据、云计算等技术,构建相关分析模型,可以同时为商业银行和小微企业提供了便利。小微金融服务平台提供的融资产品信息不仅来自于商业银行,还有一些担保机构、专业金融机构的服务信息。为了使平台能更好地为小微企业服务,平台还可以引入第三方物流信息。%Customized guarantee or collateral and the requirement of high quality core enterprises are the features of current supply chain financing model of commercial banks. Supply chain financing can help overcome the financial difficulties of small and micro businesses;however, the usage rate of supply chain financing products is not high, mainly caused by asymmetric information between the banks and enterprises. Successful operation of the supply chain financing platform requires establishing a database, technological support and large amount of fund. The database could be built with the cooperation between the government and professional data analysis companies. By using the technology of big data and cloud computing, a relative analysis model could be established offering convenience to both commer-cial banks and small and micro businesses. The information about financial products of the service platform comes from commercial banks, some guarantee agencies and professional financial institutions as well. To offer better service to small and micro businesses, the platform could also bring in third

  13. Capability-Driven Design of Business Service Ecosystem to Support Risk Governance in Regulatory Ecosystems

    Directory of Open Access Journals (Sweden)

    Christophe Feltus

    2017-04-01

    Full Text Available Risk-based regulation and risk governance gain momentum in most sectorial ecosystems, should they be the finance, the healthcare or the telecommunications ecosystems. Although there is a profusion of tools to address this issue at the corporate level, worth is to note that no solution fulfils this function at the ecosystem level yet. Therefore, in this article, the Business Service Ecosystem (BSE metamodel is semantically extended, considering the Capability as a Service (CaaS theory, in order to raise the enterprise risk management from the enterprise level up to the ecosystem level. This extension allows defining a concrete ecosystem metamodel which is afterwards mapped with an information system risk management model to support risk governance at the ecosystem level. This mapping is illustrated and validated on the basis of an application case for the Luxembourgish financial sector applied to the most important concepts from the BSE: capability, resource, service and goal.

  14. A Process Model for Establishing Business Process Crowdsourcing

    OpenAIRE

    Nguyen Hoang Thuan; Pedro Antunes; David Johnstone

    2017-01-01

    Crowdsourcing can be an organisational strategy to distribute work to Internet users and harness innovation, information, capacities, and variety of business endeavours. As crowdsourcing is different from other business strategies, organisations are often unsure as to how to best structure different crowdsourcing activities and integrate them with other organisational business processes. To manage this problem, we design a process model guiding how to establish business process crowdsourcing....

  15. A Business Analysis of a SKYLON-based European Launch Service Operator

    Science.gov (United States)

    Hempsell, Mark; Aprea, Julio; Gallagher, Ben; Sadlier, Greg

    2016-04-01

    Between 2012 and 2014 an industrial consortium led by Reaction Engines conducted a feasibility study for the European Space Agency with the objective to explore the feasibility of SKYLON as the basis for a launcher that meets the requirements established for the Next Generation European Launcher. SKYLON is a fully reusable single stage to orbit launch system that is enabled by the unique performance characteristic of the Synergetic Air-Breathing Rocket Engine and is under active development. The purpose of the study which was called "SKYLON-based European Launch Service Operator (S-ELSO)" was to support ESA decision making on launch service strategy by exploring the potential implications of this new launch system on future European launch capability and the European industry that supports it. The study explored both a SKYLON operator (S-ELSO) and SKYLON manufacturer as separate business ventures. In keeping with previous studies, the only strategy that was found that kept the purchase price of the SKYLON low enough for a viable operator business was to follow an "airline" business model where the manufacturer sells SKYLONs to other operators in addition to S-ELSO. With the assumptions made in the study it was found that the SKYLON manufacturer with a total production run of between 30 and 100 SKYLONs could expect an Internal Rate of Return of around 10%. This was judged too low for all the funding to come from commercial funding sources, but is sufficiently high for a Public Private Partnership. The S-ELSO business model showed that the Internal Rate of Return would be high enough to consider operating without public support (i.e. commercial in operation, irrespective of any public funding of development), even when the average launch price is lowered to match the lowest currently quoted price for expendable systems.

  16. Comparative analysis of Goodwin's business cycle models

    Science.gov (United States)

    Antonova, A. O.; Reznik, S.; Todorov, M. D.

    2016-10-01

    We compare the behavior of solutions of Goodwin's business cycle equation in the form of neutral delay differential equation with fixed delay (NDDE model) and in the form of the differential equations of 3rd, 4th and 5th orders (ODE model's). Such ODE model's (Taylor series expansion of NDDE in powers of θ) are proposed in N. Dharmaraj and K. Vela Velupillai [6] for investigation of the short periodic sawthooth oscillations in NDDE. We show that the ODE's of 3rd, 4th and 5th order may approximate the asymptotic behavior of only main Goodwin's mode, but not the sawthooth modes. If the order of the Taylor series expansion exceeds 5, then the approximate ODE becomes unstable independently of time lag θ.

  17. Matching Heterogenous Open Innovation Strategies with Business Model Dimensions

    OpenAIRE

    Saebi, Tina; Foss, Nicolai Juul

    2014-01-01

    Research on open innovation suggests that companies benefit differentially from adopting open innovation strategies; however, it is unclear why this is so. One possible explanation is that companies' business models are not attuned to open strategies. Accordingly, we propose a contingency model of open business models by systematically linking open innovation strategies to core business model dimensions, notably the content, structure, and governance of transactions. We further illustrate a c...

  18. Methodology for Modeling and Analysis of Business Processes (MMABP)

    OpenAIRE

    Vaclav Repa; Tomas Bruckner

    2015-01-01

    This paper introduces the methodology for modeling business processes. Creation of the methodology is described in terms of the Design Science Method. Firstly, the gap in contemporary Business Process Modeling approaches is identified and general modeling principles which can fill the gap are discussed. The way which these principles have been implemented in the main features of created methodology is described. Most critical identified points of the business process modeling are process stat...

  19. Modeling Business Processes with Azzurra: Order Fulfilment

    OpenAIRE

    Canobbio, Giulia; Dalpiaz, Fabiano

    2012-01-01

    Azzurra is a specification language for modeling and enacting business processes. Azzurra is founded on social concepts, such as roles, agents and commitments among them, and Azzurra models are social models consisting of networks of commitments. As such, Azzurra models support the flexible enactment of business processes, and provide a semantic notion of actor accountability and business process compliance. In this technical report, we apply Azzurra to the order fulfilment exemplar from ...

  20. Incorporating Enterprise Risk Management in the Business Model Innovation Process

    OpenAIRE

    Yariv Taran; Harry Boer; Peter Lindgren

    2013-01-01

    Purpose: Relative to other types of innovations, little is known about business model innovation, let alone the process of managing the risks involved in that process. Using the emerging (enterprise) risk management literature, an approach is proposed through which risk management can be embedded in the business model innovation process. Design: The integrated business model innovation risk management model developed in this paper has been tested through an action research study in a Dani...