KNOWLEDGE MANAGEMENT AND INTELLECTUAL CAPITAL MANAGEMENT COUPLED TO QUALITY MANAGEMENT SYSTEM LEAD TO BUSINESS SUCCESS

Directory of Open Access Journals (Sweden)

Stevan Živojinović

2009-03-01

Full Text Available From the vantage point of contemporary management paradigm shift and new knowledge-based economy, we underscore the importance of relations and support of quality management system - QMS (according to ISO 9001 standard for management of knowledge and intellectual capital. QMS implementation, documenting, application, maintenance and continuous improvement, as a catalyst of effective organization management, provides a foundation for effective knowledge management and intellectual capital enlargement, via knowledge, skills, management systems, procedures, information and product flow, culture, inovation, relations with customers and other stakeholders. Simultaneous implementation and dynamic interaction of these advanced management concepts intended to attain competitive advantage can result in synergic effects and improved performance. From the perspective of knowledge, as a central unifying notion, organizational behavior based on learning influences long-term business success, process effectiveness and customer satisfaction.

Information Technology Management Strategies to Implement Knowledge Management Systems

Science.gov (United States)

McGee, Mary Jane Christy

2017-01-01

More than 38% of the U.S. public workforce will likely retire by 2030, which may result in a labor shortage. Business leaders may adopt strategies to mitigate knowledge loss within their organizations by capturing knowledge in a knowledge management system (KMS). The purpose of this single case study was to explore strategies that information…

Fault management and systems knowledge

Science.gov (United States)

2016-12-01

Pilots are asked to manage faults during flight operations. This leads to the training question of the type and depth of system knowledge required to respond to these faults. Based on discussions with multiple airline operators, there is agreement th...

Competency development information system - Knowledge management based competency development management tool

International Nuclear Information System (INIS)

Aminuddin, R.; Zainuddin, Z.; Taib, Z.; Hamid, A.H.Ab.; Hamdan, S.N.

2007-01-01

Full text: Knowledge identification, acquisition, sharing, preservation and measurement are some of the desired habits and processes necessary for knowledge management to be effective and contributes to increased innovation, organizational value, competitiveness and sustainability. The knowledge workers in the K-economic era are expected to be an innovative knowledge professional who are capable of managing their own work as well as their own competency development. Organizations however need to provide an environment, tools and policies to support and encourage learning and knowledge acquisition in all forms, methods and approaches beyond what is traditionally done. For an ordinary knowledge professional, he is only interested in developing the necessary competency to complete his assigned tasks and progress in his career. He would not be interested to learn and be lectured on knowledge management or learning principles and concepts. But for the organization it is not only important that its staff members understand and able to go through the process of acquiring the necessary skills to carry out their current and future tasks at the right time, but it has to ensure that what they learn or their individual knowledge is converted into organizational knowledge, utilised, shared and preserved. Hence it is important that tools are provided and policies are set in place to ensure that staff identify, acquire, utilise, share and preserve knowledge necessary for organizational sustainability and growth. A Competency Development Information System was recently developed to address the issue of inculcating the habit of identifying, acquiring, utilising, sharing, preserving and measuring knowledge among staff members hands-on by doing and repeating without having to learn the theory first. Besides that it helps organization manage competency development processes from analysis to planning, implementing and right through to evaluation. The process starts from capturing

Development of maintenance knowledge management system for power plant

International Nuclear Information System (INIS)

Ohi, Tadashi; Hirai, Kenji

2004-01-01

This paper describes the knowledge management framework to systematize maintenance knowledge in power plant. The features of the framework are (1) to construct a decision tree of trouble cases incrementally based on Ripple Down Rules (RDR) method and (2) to decide the timing of installing new knowledge based on several metrics obtained by evaluating a structure of a decision tree. We are developing the experimental prototype of maintenance knowledge management system. The system is integrated with plant database (ex. the operation journals and maintenance records). The management of trouble cases is based on the format of XML. For practical purpose, each trouble case is linked with related data (ex. maintenance manuals, equipment configuration, records). Plant workers can easily search for maintenance knowledge and relevant data by specifying observed status. On the other hand, knowledge engineers can monitor occurrence counts of exceptional cases to each node. The metrics calculation gives a cue to locate the effective node for improving the efficiency of retrieval. We are evaluating the functionality and the effectiveness of the system through the application to maintenance work of controller systems. We believe that this framework will be helpful to share common knowledge among plant sites as well as to manage site-specific knowledge. (author)

An Intelligent Knowledge Management System from a Semantic Perspective

Directory of Open Access Journals (Sweden)

Vasile MAZILESCU

2008-01-01

Full Text Available Knowledge Management Systems (KMS are important tools by whichorganizations can better use information and, more importantly, manageknowledge. Unlike other strategies, knowledge management (KM is difficult todefine because it encompasses a range of concepts, management tasks,technologies, and organizational practices, all of which come under the umbrella ofthe information management. Semantic approaches allow easier and more efficienttraining, maintenance, and support knowledge. Current ICT markets are dominatedby relational databases and document-centric information technologies, proceduralalgorithmic programming paradigms, and stack architecture. A key driver of globaleconomic expansion in the coming decade is the build-out of broadbandtelecommunications and the deployment of intelligent services bundling. This paperintroduces the main characteristics of an Intelligent Knowledge ManagementSystem as a multiagent system used in a Learning Control Problem (IKMSLCP,from a semantic perspective. We describe an intelligent KM framework, allowingthe observer (a human agent to learn from experience. This framework makes thesystem dynamic (flexible and adaptable so it evolves, guaranteeing high levels ofstability when performing his domain problem P. To capture by the agent who learnthe control knowledge for solving a task-allocation problem, the control expertsystem uses at any time, an internal fuzzy knowledge model of the (businessprocess based on the last knowledge model.

African Traditional Knowledge Systems and Biodiversity Management

African Journals Online (AJOL)

There is a link between African Traditional Knowledge Systems and the management of Biodiversity. These have been passed over from one generation to the next through oral tradition. The lack of documentation of these systems of managing biodiversity has led to the existence of a gap between the scientifi cally based ...

Research on Knowledge-Oriented Supply ChainRisk Management System Model

OpenAIRE

Yingchun Guo

2011-01-01

Based on analyzing the characteristics of supply chain risk management under the influences of knowledge, in this paper integrates basic theories and methods of knowledge management into the process of risk management, builds a knowledge-oriented supply chain risk management system model, and proposes relevant strategies, presenting references for practical application of knowledge-oriented supply chain risk management. By means of acquiring, storing, sharing, and transferring supply chain ri...

MSFC Propulsion Systems Department Knowledge Management Project

Science.gov (United States)

Caraccioli, Paul A.

2007-01-01

This slide presentation reviews the Knowledge Management (KM) project of the Propulsion Systems Department at Marshall Space Flight Center. KM is needed to support knowledge capture, preservation and to support an information sharing culture. The presentation includes the strategic plan for the KM initiative, the system requirements, the technology description, the User Interface and custom features, and a search demonstration.

[Knowledge management system for laboratory work and clinical decision support].

Science.gov (United States)

Inada, Masanori; Sato, Mayumi; Yoneyama, Akiko

2011-05-01

This paper discusses a knowledge management system for clinical laboratories. In the clinical laboratory of Toranomon Hospital, we receive about 20 questions relevant to laboratory tests per day from medical doctors or co-medical staff. These questions mostly involve the essence to appropriately accomplish laboratory tests. We have to answer them carefully and suitably because an incorrect answer may cause a medical accident. Up to now, no method has been in place to achieve a rapid response and standardized answers. For this reason, the laboratory staff have responded to various questions based on their individual knowledge. We began to develop a knowledge management system to promote the knowledge of staff working for the laboratory. This system is a type of knowledge base for assisting the work, such as inquiry management, laboratory consultation, process management, and clinical support. It consists of several functions: guiding laboratory test information, managing inquiries from medical staff, reporting results of patient consultation, distributing laboratory staffs notes, and recording guidelines for laboratory medicine. The laboratory test information guide has 2,000 records of medical test information registered in the database with flexible retrieval. The inquiry management tool provides a methos to record all questions, answer easily, and retrieve cases. It helps staff to respond appropriately in a short period of time. The consulting report system treats patients' claims regarding medical tests. The laboratory staffs notes enter a file management system so they can be accessed to aid in clinical support. Knowledge sharing using this function can achieve the transition from individual to organizational learning. Storing guidelines for laboratory medicine will support EBM. Finally, it is expected that this system will support intellectual activity concerning laboratory work and contribute to the practice of knowledge management for clinical work support.

Knowledge management systems for oral health in developing and developed countries.

Science.gov (United States)

Nattestad, Anders

2012-10-01

Knowledge management systems utilize information technology to manage knowledge in organizations with the purpose of creating, supporting, storing and disseminating information. These systems have been around for decades, but have significantly changed over time in complexity and features with the evolution of information technology and the Internet. With the development of these new technologies, the concept of knowledge management has thrived and has had significant impact on the way in which knowledge is accumulated, stored and accessed. This article will describe the historical development of knowledge management systems in oral health, illustrate the technology using examples and explore the future use of these systems with emerging technologies such as Google Wave®. One example of how knowledge management systems may affect the quality of dental education is the DentEd project, where a collaborative website was developed to coordinate dental school visitations and collection of reports from working groups, leading to several important publications. MEDLINE is another example of an effective knowledge management system in health care, providing access to health care-related scientific literature, which is highly organized under the auspices of the United States National Library of Medicine. Another and very differently organized example of an effective knowledge management system is Wikipedia, which is a free, web-based, collaborative, multilingual encyclopedia project supported by a nonprofit foundation. The final example of an effective knowledge management system is all of the social media, including Facebook and Twitter. These tools have proven very powerful in organizing and collaborating. In conclusion, the development of new technologies and the Internet have changed the way in which information is developed and accessed. This development is still ongoing and only the future will reveal how this will continue to change. © 2012 John Wiley & Sons A/S.

Knowledge Management System Di Bidang Pelayaran Menggunakan Metodologi USDP

Directory of Open Access Journals (Sweden)

Muhamad Nasihin

2017-03-01

                                                            Abstract Karunia Samudera Indonesia Co. Ltd. is a company that engaged in shipping more than 22 years since 1995 up to now handle a variety of water transport fleet services, the agency, processing of documents, crew recruitment, docking ships, often using social media and email in the dissemination of knowledge and information that is carried out so far. However, these media can not accommodate this company in some ways as the notes of the knowledge that can be searched back and not as a recording medium for the knowledges based on experience in the field. Therefore, we need to design a system that can convert tacit knowledge into explicit knowledge that is useful for Karunia Samudera Indonesia Co. Ltd. and ease to communicate information to the users of services. The system was designed using the methodology of the Unified Software Development Process (USDP in this research is a web application that implements the concept of Knowledge Management System (Knowledge Managements, which the user can interact with Karunia Samudera Indonesia Co. Ltd. as a member of the system by commenting on the article which is a form of knowledge that has been documented.   Keywords:   Knowledge Management System, Unified Software Development Process, Web Application.

Knowledge-based system for flight information management. Thesis

Science.gov (United States)

Ricks, Wendell R.

1990-01-01

The use of knowledge-based system (KBS) architectures to manage information on the primary flight display (PFD) of commercial aircraft is described. The PFD information management strategy used tailored the information on the PFD to the tasks the pilot performed. The KBS design and implementation of the task-tailored PFD information management application is described. The knowledge acquisition and subsequent system design of a flight-phase-detection KBS is also described. The flight-phase output of this KBS was used as input to the task-tailored PFD information management KBS. The implementation and integration of this KBS with existing aircraft systems and the other KBS is described. The flight tests are examined of both KBS's, collectively called the Task-Tailored Flight Information Manager (TTFIM), which verified their implementation and integration, and validated the software engineering advantages of the KBS approach in an operational environment.

Implementation of Knowledge Management as Process to Management System of ÚJD SR

International Nuclear Information System (INIS)

Szabó, V.

2016-01-01

Full text: This presentation provides basic information about the development of staff’s knowledge management of Nuclear Regulatory Authority of Slovak Republic. It is a case study about implementation of knowledge management as process to the integrated management system for Slovak regulatory body. (author

A Road Map for Knowledge Management Systems Design Using Axiomatic Design Approach

Directory of Open Access Journals (Sweden)

Houshmand Mahmoud

2017-01-01

Full Text Available Successful design and implementation of knowledge management systems have been the main concern of many researchers. It has been reported that more than 50% of knowledge management systems have failed, therefore, it is required to seek for a new and comprehensive scientific approach to design and implement it. In the design and implementation of a knowledge management system, it is required to know ’what we want to achieve’ and ’how and by what processes we will achieve it’. A literature review conducted and axiomatic design theory selected for this purpose. For the first time, this paper develops a conceptual design of knowledge management systems by means of a hierarchical structure, composed of ’Functional Requirements’ (FRs, ’Design Parameters’ (DPs, and ’Process Variables’ (PVs. The intersection of several studies conducted in the field of knowledge management systems has been used to design the knowledge management model. It reveals that six essential bases of knowledge management are organizational culture, organizational structure, human resources, management and leadership, information technology, and the external environment of the organization; that are represented as top DPs in the structure of the model. These essential factors are decomposed to lower levels by means of zigzagging. The model implemented in Tehran Urban and Suburban Railway Operation Corporation (TUSROC and the results were very promising. The most important result of this study is a roadmap to design successful and efficient knowledge management systems.

IT–Enabled Knowledge Management System for Nuclear R&D Organization

International Nuclear Information System (INIS)

Jehadeesan, R.

2016-01-01

Full text: A knowledge management (KM) system for codification, preservation and utilization of all multi-disciplinary knowledge assets accumulated over several decades of nuclear research, development and operation is essential for improved organizational productivity, new insights and high-levels of innovation. IGCAR’s Nuclear Knowledge Management System deployed with IT-as-enabler addresses various challenges related to people, process, technology and resources and provides a technology platform to leverage the collective knowledge of the organization. This paper describes the strategic action plan and structured approach followed for building IT-enabled knowledge management system to acquire, store, share and utilize the organizational knowledge assets in the explicit form of publications, technical reports, presentations, projects, activities, facilities etc., along with the tacit knowledge multi-media modules. It highlights the salient features of the in-house-developed advanced KM portal deployed for facilitating the creation, archival, retrieval, sharing and dissemination of knowledge assets originating from diverse domains, in an organized and secured way. The paper also underlines the application of semantic technologies, tools and standards in implementing a robust KM technology infrastructure with enhanced functionalities. (author

Distributed and Collaborative Knowledge Management Using an Ontology-Based System

OpenAIRE

Adrian , Weronika ,; Ligęza , Antoni; Nalepa , Grzegorz ,; Kaczor , Krzysztof

2012-01-01

International audience; Semantic annotations and formally grounded ontologies constitute flexible yet powerful methods of knowledge representation. Using them in a system allows to perform automated reasoning and can enhance the knowledge management. In the paper, we present a system for collaborative knowledge management, in which an ontology and ontological reasoning is used. The main objective of the application is to provide information for citizens about threats in an urban environment. ...

Penerapan Knowledge Management System Sebagai Sarana Pertumbuhan Organisasi pada PT Intimap

Directory of Open Access Journals (Sweden)

Win Ce

2011-12-01

Full Text Available This article discusses aout the knowledge management system implementation as growth tool at PT Intimap. The purpose of this study is to give solution to problems faced by PT Intimap, related to knowledge and the resources they own. Method used for the system development is the SDLC. Analysis shows that PT Intimap is a company with vast amount of knowledge. However, the knowledge has not been managed very carefully. Hence, there is a need to an integrated system, where all employees can put their knowledge and look for what they want to know within the system. 

Towards the Reconciliation of Knowledge Management and e-Collaboration Systems

Science.gov (United States)

Le Dinh, Thang; Rinfret, Louis; Raymond, Louis; Dong Thi, Bich-Thuy

2013-01-01

Purpose: The purpose of this paper is to propose an intelligent infrastructure for the reconciliation of knowledge management and e-collaboration systems. Design/Methodology/Approach:Literature on e-collaboration, information management, knowledge management, learning process, and intellectual capital is mobilised in order to build the conceptual…

Knowledge as an Asset and Knowledge Management

OpenAIRE

Sevinç Gülseçen

2014-01-01

The most valuable resource available to any organization today is its knowledge asset which is stored in processes and information systems, corporate data warehouses, employees’ brains, copyrights and patents. Knowledge management is the process of capturing, distributing, and effectively using this knowledge. The factors affecting Knowledge Management can be listed as follows: organizational culture, knowledge manager, the evolution of knowledge, knowledge polution and technology.

Knowledge as an Asset and Knowledge Management

Directory of Open Access Journals (Sweden)

Sevinç Gülseçen

2014-03-01

Full Text Available The most valuable resource available to any organization today is its knowledge asset which is stored in processes and information systems, corporate data warehouses, employees’ brains, copyrights and patents. Knowledge management is the process of capturing, distributing, and effectively using this knowledge. The factors affecting Knowledge Management can be listed as follows: organizational culture, knowledge manager, the evolution of knowledge, knowledge polution and technology.

Improving knowledge management systems with latent semantic analysis

International Nuclear Information System (INIS)

Sebok, A.; Plott, C.; LaVoie, N.

2006-01-01

Latent Semantic Analysis (LSA) offers a technique for improving lessons learned and knowledge management systems. These systems are expected to become more widely used in the nuclear industry, as experienced personnel leave and are replaced by younger, less-experienced workers. LSA is a machine learning technology that allows searching of text based on meaning rather than predefined keywords or categories. Users can enter and retrieve data using their own words, rather than relying on constrained language lists or navigating an artificially structured database. LSA-based tools can greatly enhance the usability and usefulness of knowledge management systems and thus provide a valuable tool to assist nuclear industry personnel in gathering and transferring worker expertise. (authors)

Home Environment Service Knowledge Management System

DEFF Research Database (Denmark)

Zhang, Jiang; Rossello Busquet, Ana; Soler, José

2011-01-01

This paper makes three contributions to assist households to control their home devices in an easy way and to simplify the software installation and configuration processes across multi-vendor environments. First, a Home Environment Service Knowledge Management System is proposed, which is based...... on the knowledge implemented by ontology and uses the inference function of reasoner to find out available software services according to household requests. Second, this paper provides a concrete methodology to exploit and acquire conflict-free information from ontology knowledge by using a reasoner. At last......, a strategy of calculating the sequence of service dependency hierarchy is proposed by this paper....

Developing knowledge management systems with an active expert methodology

International Nuclear Information System (INIS)

Sandahl, K.

1992-01-01

Knowledge management, understood as the ability to store, distribute and utilize human knowledge in an organization, is the subject of this dissertation. In particular we have studied the design of methods and supporting software for this process. Detailed and systematic description of the design and development processes of three case-study implementations of knowledge management software are provided. The outcome of the projects is explained in terms of an active expert development methodology, which is centered around support for a domain expert to take substantial responsibility for the design and maintenance of a knowledge management system in a given area of application. Based on the experiences from the case studies and the resulting methodology, an environment for automatically supporting knowledge management was designed in the KNOWLEDGE-LINKER research project. The vital part of this architecture is a knowledge acquisition tool, used directly by the experts in creating and maintaining a knowledge base. An elaborated version of the active expert development methodology was then formulated as the result of applying the KNOWLEDGE-LINKER approach in a fourth case study. This version of the methodology is also accounted for and evaluated together within the supporting KNOWLEDGE-LINKER architecture. (au)

Social Capital, IT Capability, and the Success of Knowledge Management Systems

Directory of Open Access Journals (Sweden)

Irene Y.L. Chen

2009-03-01

Full Text Available Many organizations have implemented knowledge management systems to support knowledge management. However, many of such systems have failed due to the lack of relationship networks and IT capability within organizations. Motivated by such concerns, this paper examines the factors that may facilitate the success of knowledge management systems. The ten constructs derived from social capital theory, resource-based view and IS success model are integrated into the current research model. Twenty-one hypotheses derived from the research model are empirically validated using a field survey of KMS users. The results suggest that social capital and organizational IT capability are important preconditions of the success of knowledge management systems. Among the posited relationships, trust, social interaction ties, IT capability do not significantly impact service quality, system quality and IT capability, respectively. Against prior expectation, service quality and knowledge quality do not significantly influence perceived KMS benefits and user satisfaction, respectively. Discussion of the results and conclusion are provided. This study then provides insights for future research avenue.

Introducing Knowledge Management into the Integrated Management System of Nuclear Organizations

International Nuclear Information System (INIS)

Yanev, Y.; Brandner, A.; Kosilov, A.

2016-01-01

Full text: The analysis for introducing knowledge management into an integrated management system in nuclear organizations, conducted by NKMI, and discussed in a number of meetings in IAEA and other organizations has shown that currently there is no full and comprehensive implementation of KM in IMS. NKMI has suggested and developed a common, systematic approach for introducing Knowledge Management in the IMS of a nuclear regulatory organization, based on the concept of competence, graded approach and continuous improvement. The approach is based on the concept of integrating an initial review of all knowledge and competence needed for effective and efficient process implementation including a gap analysis and provision of compensatory measures. Knowledge resources are represented as a knowledge resource matrix, which are necessary to complete a given process successfully. The “performance” of the available knowledge resources contribute to an efficient regulatory process is also reviewed at the end of process implementation where relevant decision for enhancement of knowledge and competence are taken, including capturing, preserving, sharing and reuse of new knowledge, gained through the process implementation. The “knowledge resource matrix” approach is fully based on IAEA recommendation and has already been applied in a number of regulatory processes. (author

Design concept of a knowledge management system of geological disposal technology

International Nuclear Information System (INIS)

Osawa, Hideaki; Umeki, Hiroyuki; Makino, Hitoshi; Takase, H.; Mckinley, I.G.; Okubo, H.

2008-01-01

JAEA is developing a 'Knowledge Management System' for vast quantities of data or information arising from various sources relevant to the geological disposal programs in Japan. The geological disposal project is taking a stepwise approach to selecting a disposal site and, to the approval and licensing, construction, operation and closure of a repository. It is a long-term project required approximately 100 years. In this paper, in order to structuralize, as knowledge, the results of R and D on geological disposal technologies of high-level radioactive wastes, the knowledge management approach was first reviewed. The paper is followed by descriptions of the technical characteristics, procedure to carry out a plan, and education of geological disposal technologies such as knowledge management etc. The structuring of the knowledge base and the knowledge management system including the construction of safety case were described. (S. Ohno)

Learning object repositories as knowledge management systems

Directory of Open Access Journals (Sweden)

Demetrios G. Sampson

2013-06-01

Full Text Available Over the past years, a number of international initiatives that recognize the importance of sharing and reusing digital educational resources among educational communities through the use of Learning Object Repositories (LORs have emerged. Typically, these initiatives focus on collecting digital educational resources that are offered by their creators for open access and potential reuse. Nevertheless, most of the existing LORs are designed more as digital repositories, rather than as Knowledge Management Systems (KMS. By exploiting KMSs functionalities in LORs would bare the potential to support the organization and sharing of educational communities’ explicit knowledge (depicted in digital educational resources constructed by teachers and/or instructional designers and tacit knowledge (depicted in teachers’ and students’ experiences and interactions of using digital educational resources available in LORs. Within this context, in this paper we study the design and the implementation of fourteen operating LORs from the KMSs’ perspective, so as to identify additional functionalities that can support the management of educational communities’ explicit and tacit knowledge. Thus, we propose a list of essential LORs’ functionalities, which aim to facilitate the organization and sharing of educational communities’ knowledge. Finally, we present the added value of these functionalities by identifying their importance towards addressing the current demands of web-facilitated educational communities, as well as the knowledge management activities that they execute.

Design of customer knowledge management system for Aglaonema Nursery in South Tangerang, Indonesia

Science.gov (United States)

Sugiarto, D.; Mardianto, I.; Dewayana, TS; Khadafi, M.

2017-12-01

The purpose of this paper is to describe the design of customer knowledge management system to support customer relationship management activities for an aglaonema nursery in South Tangerang, Indonesia. System. The steps were knowledge identification (knowledge about customer, knowledge from customer, knowledge for customer), knowledge capture, codification, analysis of system requirement and create use case and activity diagram. The result showed that some key knowledge were about supporting customer in plant care (know how) and types of aglaonema including with the prices (know what). That knowledge for customer then codified and shared in knowledge portal website integrated with social media. Knowledge about customer were about customers and their behaviour in purchasing aglaonema. Knowledge from customer were about feedback, favorite and customer experience. Codified knowledge were placed and shared using content management system based on wordpress.

Applications of Ontologies in Knowledge Management Systems

Science.gov (United States)

Rehman, Zobia; Kifor, Claudiu V.

2014-12-01

Enterprises are realizing that their core asset in 21st century is knowledge. In an organization knowledge resides in databases, knowledge bases, filing cabinets and peoples' head. Organizational knowledge is distributed in nature and its poor management causes repetition of activities across the enterprise. To get true benefits from this asset, it is important for an organization to "know what they know". That's why many organizations are investing a lot in managing their knowledge. Artificial intelligence techniques have a huge contribution in organizational knowledge management. In this article we are reviewing the applications of ontologies in knowledge management realm

Approaches of Knowledge Management System for the Decommissioning of Nuclear Facilities

International Nuclear Information System (INIS)

Iguchi, Y.; Yanagihara, S.; Kato, Y.; Tezuka, M.; Koda, Y.

2016-01-01

Full text: The decommissioning of a nuclear facility is a long term project, handling information beginning with design, construction and operation. Moreover, the decommissioning project is likely to be extended because of the lack of the waste disposal site. In this situation, as the transfer of knowledge to the next generation is a crucial issue, approaches of knowledge management (KM) are necessary. For this purpose, the total system of decommissioning knowledge management system (KMS) is proposed. In this system, we should arrange, organize and systematize the data and information of the plant design, maintenance history, trouble events, waste management records etc. The collected data, information and records should be organized by computer support systems. It becomes a base of the explicit knowledge. Moreover, measures of extracting tacit knowledge from retiring employees are necessary. The experience of the retirees should be documented as much as possible through effective questionnaire or interview process. In this way, various KM approaches become an integrated KMS as a whole. The system should be used for daily accumulation of knowledge thorough the planning, implementation and evaluation of decommissioning activities and it will contribute to the transfer of knowledge. (author

Integration of knowledge management system for the decommissioning of nuclear facilities

International Nuclear Information System (INIS)

Iguchi, Yukihiro; Yanagihara, Satoshi

2016-01-01

The decommissioning of a nuclear facility is a long term project, handling information which begins from the design, construction and operation. Moreover, the decommissioning project is likely to be extended because of the lack of the waste disposal site especially in Japan. In this situation, because the transfer of knowledge and education to the next generation is a crucial issue, integration and implementation of a system for knowledge management is necessary in order to solve it. For this purpose, the total system of decommissioning knowledge management system (KMS) is proposed. In this system, we have to arrange, organize and systematize the data and information of the plant design, maintenance history, trouble events, waste management records etc. The collected data, information and records should be organized by computer support system e.g. data base system. It becomes a base of the explicit knowledge. Moreover, measures of extracting tacit knowledge from retiring employees are necessary. The experience of the retirees should be documented as much as possible through effective questionnaire or interview process. The integrated knowledge mentioned above should be used for the planning, implementation of dismantlement or education for the future generation. (author)

IGENPRO knowledge-based digital system for process transient diagnostics and management

International Nuclear Information System (INIS)

Morman, J.A.; Reifman, J.; Vitela, J.E.; Wei, T.Y.C.; Applequist, C.A.; Hippely, P.; Kuk, W.; Tsoukalas, L.H.

1998-01-01

Verification and validation issues have been perceived as important factors in the large scale deployment of knowledge-based digital systems for plant transient diagnostics and management. Research and development (R and D) is being performed on the IGENPRO package to resolve knowledge base issues. The IGENPRO approach is to structure the knowledge bases on generic thermal-hydraulic (T-H) first principles and not use the conventional event-basis structure. This allows for generic comprehensive knowledge, relatively small knowledge bases and above all the possibility of T-H system/plant independence. To demonstrate concept feasibility the knowledge structure has been implemented in the diagnostic module PRODIAG. Promising laboratory testing results have been obtained using data from the full scope Braidwood PWR operator training simulator. This knowledge structure is now being implemented in the transient management module PROMANA to treat unanticipated events and the PROTREN module is being developed to process actual plant data. Achievement of the IGENPRO R and D goals should contribute to the acceptance of knowledge-based digital systems for transient diagnostics and management. (author)

IGENPRO knowledge-based digital system for process transient diagnostics and management

International Nuclear Information System (INIS)

Morman, J.A.; Reifman, J.; Wei, T.Y.C.

1997-01-01

Verification and validation issues have been perceived as important factors in the large scale deployment of knowledge-based digital systems for plant transient diagnostics and management. Research and development (R ampersand D) is being performed on the IGENPRO package to resolve knowledge base issues. The IGENPRO approach is to structure the knowledge bases on generic thermal-hydraulic (T-H) first principles and not use the conventional event-basis structure. This allows for generic comprehensive knowledge, relatively small knowledge bases and above all the possibility of T-H system/plant independence. To demonstrate concept feasibility the knowledge structure has been implemented in the diagnostic module PRODIAG. Promising laboratory testing results have been obtained using data from the full scope Braidwood PWR operator training simulator. This knowledge structure is now being implemented in the transient management module PROMANA to treat unanticipated events and the PROTREN module is being developed to process actual plant data. Achievement of the IGENPRO R ampersand D goals should contribute to the acceptance of knowledge-based digital systems for transient diagnostics and management

Several required OWL features for indigenous knowledge management systems

CSIR Research Space (South Africa)

Alberts, R

2012-05-01

Full Text Available This paper describes the features required of OWL (Web Ontology Language) to realise and enhance Indigenous Knowledge (IK) digital repositories. Several needs for Indigenous Knowledge management systems (IKMSs) are articulated, based on extensive...

Management Of Knowledge And System - Evolution Of Knowledge

Directory of Open Access Journals (Sweden)

Avishek Choudhury

2015-08-01

Full Text Available The study of knowledge is one of the most fundamental and necessary components in todays world. A claim to knowledge should be evaluated to determine whether or not it is knowledge in its real sense. To conduct this sort of evaluation understanding of what knowledge is and how much knowledge is possible is required. This paper provides an overview of the important aspects of knowledge and with the help of epistemology tries to answer the most fundamental questions of what is knowledge Moreover how do we know what we know The paper attempts to show the effect of culture on organizations and how foundational knowledge can help us develop logical decisions in a fluctuating environment. To manage an organization within evolving paradigm knowledge of variation acts as a necessary requirement. As Deming defined management as a prediction a leader must have skills to predict and adapt to its external environment. Most of the time organizations fail to observe the paradigm shift and couldnt adjust to the changing environment. The paper also discusses the effect of diverse culture and their respective interpretation of language. Thus the paper highlights the necessity of understanding human psychology attaining foundational knowledge and ability to validate the knowledge to establish a successful organization.

Nuclear knowledge management

International Nuclear Information System (INIS)

2007-01-01

The management of nuclear knowledge has emerged as a growing challenge in recent years. The need to preserve and transfer nuclear knowledge is compounded by recent trends such as ageing of the nuclear workforce, declining student numbers in nuclear-related fields, and the threat of losing accumulated nuclear knowledge. Addressing these challenges, the IAEA promotes a 'knowledge management culture' through: - Providing guidance for policy formulation and implementation of nuclear knowledge management; - Strengthening the contribution of nuclear knowledge in solving development problems, based on needs and priorities of Member States; - Pooling, analysing and sharing nuclear information to facilitate knowledge creation and its utilization; - Implementing effective knowledge management systems; - Preserving and maintaining nuclear knowledge; - Securing sustainable human resources for the nuclear sector; and - Enhancing nuclear education and training

Design knowledge management using configuration manager

International Nuclear Information System (INIS)

Kang, Mu Jin; Jung, Seung Hwan

2000-01-01

It is known that about 15 to 40 percent of total design time is spent on retrieving information such as standard parts, handbook data, engineering equations, previous designs. This paper describes a knowledge management system for machine tool design. Product structuring, change management, and complex design knowledge management are possible through the developed system. The system can speed up the design process by making necessary data instantly available as it is needed and keeping of all the relevant design information and knowledge including individual decisions, design intentions, documents, and drawings

Dynamic Modelling of a Knowledge Management System Evolution for a Technological Corporation

International Nuclear Information System (INIS)

Pershukov, V.; Belenkaya, N.; Sheveleva, S.; Kuptsov, I.; Andrianov, A.; Fesenko, G.

2016-01-01

Full text: The paper describes a dynamic mathematical model of a knowledge management system for a technological corporation. The model consists of three equations for generalized variables which characterize the human capacity, accumulated knowledge and profits interrelated by means of the Cobb–Douglas production function. The presented model is intended to simulate the system evolution over time including identification of possible catastrophic behavior of the system and can be used to solve various problems of forecasting the development of knowledge management systems in technological corporations, and assess the effectiveness of organizational measures aimed at improving the system efficiency. Using this model, it is possible to simulate the system evolution over time and conduct scenario research in the changing internal and external conditions as well as select the optimal system parameters in order to achieve certain goals and formulate requirements for the system components. The authors present the results of applying this model in simulating the dynamics of the knowledge management system development in a technological corporation and discuss some methodological issues related to the mathematical modeling of processes and models of knowledge management. (author

A Note on Systems Intelligence in Knowledge Management

Science.gov (United States)

Sasaki, Yasuo

2017-01-01

Purpose: This paper aims to show that systems intelligence (SI) can be a useful perspective in knowledge management, particularly in the context of the socialization, externalization, combination and internalization (SECI) model. SI is a recently developed systemic concept, a certain kind of human intelligence based on a systems thinking…

Knowledge Systems and Natural Resources: Management, Policy ...

International Development Research Centre (IDRC) Digital Library (Canada)

2007-10-31

Oct 31, 2007 ... Knowledge Systems and Natural Resources is a unique collection of case studies from Nepal. ... and students of social and political sciences and natural resource management. ... Nepal and founding Editor of the Journal of Forest and Livelihood. ... Ideas from the global climate change hotspot research.

Fuzzy Dynamic Discrimination Algorithms for Distributed Knowledge Management Systems

Directory of Open Access Journals (Sweden)

Vasile MAZILESCU

2010-12-01

Full Text Available A reduction of the algorithmic complexity of the fuzzy inference engine has the following property: the inputs (the fuzzy rules and the fuzzy facts can be divided in two parts, one being relatively constant for a long a time (the fuzzy rule or the knowledge model when it is compared to the second part (the fuzzy facts for every inference cycle. The occurrence of certain transformations over the constant part makes sense, in order to decrease the solution procurement time, in the case that the second part varies, but it is known at certain moments in time. The transformations attained in advance are called pre-processing or knowledge compilation. The use of variables in a Business Rule Management System knowledge representation allows factorising knowledge, like in classical knowledge based systems. The language of the first-degree predicates facilitates the formulation of complex knowledge in a rigorous way, imposing appropriate reasoning techniques. It is, thus, necessary to define the description method of fuzzy knowledge, to justify the knowledge exploiting efficiency when the compiling technique is used, to present the inference engine and highlight the functional features of the pattern matching and the state space processes. This paper presents the main results of our project PR356 for designing a compiler for fuzzy knowledge, like Rete compiler, that comprises two main components: a static fuzzy discrimination structure (Fuzzy Unification Tree and the Fuzzy Variables Linking Network. There are also presented the features of the elementary pattern matching process that is based on the compiled structure of fuzzy knowledge. We developed fuzzy discrimination algorithms for Distributed Knowledge Management Systems (DKMSs. The implementations have been elaborated in a prototype system FRCOM (Fuzzy Rule COMpiler.

The State-of-the-Art Report for the Knowledge Management System for the Radioactive Waste Depository

International Nuclear Information System (INIS)

Jeong, Jong Tae; Choi, Jong Won; Choi, Heui Joo; Cho, Dong Keun; Park, Chung Kyun; Cho, Young Chul; Lee, Sang Hun

2011-09-01

The radioactive waste disposal projects require stepwise long-term research and developments such as site characterization, site selection, operation and monitoring, closure and environmental monitoring and son on. During each steps of disposal projects, much information and knowledge such as experimental data, databases, design reports, technical reports, guidelines, operation manuals are produced. Also, knowledge based on experiences by staff members participated in each steps of disposal projects are also very important. These knowledge based on experiences may be disappeared with the retirement of staff members if there are no effective and systematic system for the acquisition and storage of these knowledge. Therefore, it is necessary to preserve these written and experiences systematically in order to perform a disposal projects successfully. The acquisition and preservation of these knowledge for the successful performances of disposal projects can be possible by the establishment of a knowledge management system by recent using information technologies. The knowledge management system can be defined as a information technology system developed and used to maximize the values of knowledge resources of a certain organization through the support of knowledge management process. The application areas of the knowledge management system for the disposal projects are the enhancement of effectiveness and usefulness of acquisition, management, and maintenance of knowledge, objective decision making, opinion collection of many stakeholders, securing of credibility of the safety assessment, and promotion of public acceptances. However, the integrated knowledge management system for the disposal projects have never been developed, and only a management system for experimental data and database management system which can be used as a sub-system for the integrated knowledge management system are being developed and used. Therefore, the establishment of an integrated

Analisis Knowledge Management System Pada STMIK Mitra Lampung

OpenAIRE

Winarko, Triyugo

2014-01-01

Knowledge is information that is contextual, relevant and actionable. Knowledge differs from data or information because knowledge is only found in one's thinking. For that we need the knowledge that knowledge management can be an "intangible assets" that can be managed and utilized by many people. STMIK Mitra Lampung is a college with a wealth of knowledge on each personal well yet manageable, so that the knowledge management is expected to be "intangible assets" that can play its role optim...

Knowledge management and safety compliance in a high-risk distributed organizational system.

Science.gov (United States)

Gressgård, Leif Jarle

2014-06-01

In a safety perspective, efficient knowledge management is important for learning purposes and thus to prevent errors from occurring repeatedly. The relationship between knowledge exchange among employees and safety behavior may be of particular importance in distributed organizational systems where similar high-risk activities take place at several locations. This study develops and tests hypotheses concerning the relationship between knowledge exchange systems usage, knowledge exchange in the organizational system, and safety compliance. The operational context of the study is petroleum drilling and well operations involving distributed high-risk activities. The hypotheses are tested by use of survey data collected from a large petroleum operator company and eight of its main contractors. The results show that safety compliance is influenced by use of knowledge exchange systems and degree of knowledge exchange in the organizational system, both within and between units. System usage is the most important predictor, and safety compliance seems to be more strongly related to knowledge exchange within units than knowledge exchange between units. Overall, the study shows that knowledge management is central for safety behavior.

Green knowledge management to support environmental sustainability; Green knowledge management zur Unterstuetzung oekologischer Nachhaltigkeit

Energy Technology Data Exchange (ETDEWEB)

Dornhoefer, Mareike-Jessica

2017-01-24

Sustainability, environmental management and green initiatives are topics which gradually developed into trends since the late 1980s, not only in research institutions, but also in public and private organizations. While the usage of energy and other resources are increasing, these organizations search for new possibilities to reduce the economic, ecologic and social burdens and consequences of office and production environments for employees and nature. While certified environmental management systems were established already in the 1990s, green approaches and technologies are only about 10 years old and steadily developing. Decisions about a fitting strategy and the support of suitable measures inside an organization always require knowledge provided for the decision makers. Furthermore it is of importance to record the environmental consequences of the operational business and to not only record data and information, but to create a context and deduce the knowledge for future activities. Based on this situation, the work addresses the main research question of how �classical'' knowledge management might be further developed or transformed into Green Knowledge Management and how it addresses the goals of sustainability, especially ecological sustainability, environmental management and green approaches alike? The definition of Green Knowledge Management consists of five factors, which are discussed systematically, explored conceptually and documented with the help of practical examples. Different knowledge management models and their respective building blocks are analyzed to deduce how knowledge processes might interact with environmental ones as well as green aspects. Also different types of knowledge management systems are analysed for their application possibilities. A planning and decision making tool in form of a three dimensional cube, the ''Green Knowledge Management Cube'' is introduced on a conceptual level and documented

Basic Elements of Knowledge Management

Directory of Open Access Journals (Sweden)

Marcin W. Staniewski

2007-10-01

Full Text Available The article is a review of basic knowledge management terminology. It presents such a description as: knowledge resources levels (data, information, knowledge, and wisdom, knowledge sources (internal, external, and knowledge typology (implicit, tacit or individual, social. Moreover the article characterizes knowledge management process, knowledge management system and main knowledge management strategies (codification, personalization. At the end of the article there is mentioned the knowledge creating process (the concept of knowledge creation spiral and the role of Intelligence Technology (IT and organizational culture as main elements supporting knowledge management implementation in organizations.

A Collaborative Knowledge Management Process for Implementing Healthcare Enterprise Information Systems

Science.gov (United States)

Cheng, Po-Hsun; Chen, Sao-Jie; Lai, Jin-Shin; Lai, Feipei

This paper illustrates a feasible health informatics domain knowledge management process which helps gather useful technology information and reduce many knowledge misunderstandings among engineers who have participated in the IBM mainframe rightsizing project at National Taiwan University (NTU) Hospital. We design an asynchronously sharing mechanism to facilitate the knowledge transfer and our health informatics domain knowledge management process can be used to publish and retrieve documents dynamically. It effectively creates an acceptable discussion environment and even lessens the traditional meeting burden among development engineers. An overall description on the current software development status is presented. Then, the knowledge management implementation of health information systems is proposed.

Framework for managing shared knowledge in an information systems outsourcing context

CSIR Research Space (South Africa)

Smuts, H

2017-11-01

Full Text Available Both information systems (IS) outsourcing and knowledge management are well-established business phenomena. The integration of shared knowledge in an IS outsourcing arrangement, represents the blending of organisational knowledge with external...

Measuring the ROI on Knowledge Management Systems.

Science.gov (United States)

Wickhorst, Vickie

2002-01-01

Defines knowledge management and corporate portals and provides a model that can be applied to assessing return on investment (ROI) for a knowledge management solution. Highlights include leveraging knowledge in an organization; assessing the value of human capital; and the Intellectual Capital Performance Measurement Model. (LRW)

A Process-Based Knowledge Management System for Schools: A Case Study in Taiwan

Science.gov (United States)

Lee, Chi-Lung; Lu, Hsi-Peng; Yang, Chyan; Hou, Huei-Tse

2010-01-01

Knowledge management systems, or KMSs, have been widely adopted in business organizations, yet little research exists on the actual integration of the knowledge management model and the application of KMSs in secondary schools. In the present study, the common difficulties and limitations regarding the implementation of knowledge management into…

An integration architecture for knowledge management system and business process management system

NARCIS (Netherlands)

Jung, J.; Choi, I.; Song, M.S.

2007-01-01

Recently, interests in the notion of process-oriented knowledge management (PKM) from academia and industry have been significantly increased. Comprehensive research and development requirements along with a cogent framework, however, have not been proposed for integrating knowledge management (KM)

Deploying a knowledge management system for well construction

Energy Technology Data Exchange (ETDEWEB)

Graham, Stephen; Soffried, Klaus; Sousa, Tadeu V. de; Tatro, Matt [Landmark Graphics, Houston, TX (United States); Rocha, Luiz A. [PETROBRAS, Rio de Janeiro, RJ (Brazil)

2004-07-01

The overall E and P workforce is rapidly aging since companies have been recruiting fewer and fewer new hires. Should such trends continue, we could lose more than half of our current knowledge workers over the next five to seven years as J. W. Gibson pointed out in his article in World Energy. One obvious remedy is to start recruiting more staff, but as older people retire and younger people enter the company, the workforce will become increasingly dominated by inexperienced professionals. Without implementation of an effective knowledge management system, the industry will likely incur costly mistakes in the future. This paper will highlight an advanced software-based solution being designed to successfully offset this continuous drain of intellectual capital to achieve 'Excellence in Drilling'. The solutions concept includes the deployment of an advanced, user-friendly workflow management system within a web-based portal environment to support both well planning and operations. The system provides capabilities for remote access to databases, data input forms, software applications, best practices, lessons learned, technical references, and experts, all within the context of user configurable workflow maps. The integrated system will enable asset teams to work more effectively together and become 'learning organizations' by taking full advantage of the knowledge gained on previous wells during the design of new wells. (author)

What Does Industry Really Want in a Knowledge Management System? A Longitudinal Study of Taiwanese Case

Science.gov (United States)

Yang, Liang-Chih; Lu, Hsi-Peng

This paper depicts a longitudinal investigation of knowledge management system development from industrial perspectives. Snapshots on three surveys (2002, 2006, and 2010) of Taiwanese companies were conducted and compared, which is to explore the perceived understandings and requirements for the applications of a knowledge management system.From the surveys, it was found that the most useful applications were document management, knowledge search and retrieval, and knowledge repository and map. The emerging applications were expert management, document security, and knowledge automation such as auto-classification, auto-abstract and auto-keyword generation. The most wanted services along with KMS were consulting service, success story-sharing, and modularization while deploying knowledge management system in the enterprises. The trends and transformation of a KM system were also collected and analyzed. We suggest that a company should use different knowledge management approach according to its corporate main business function. Combing intellectual capital theories proposed by other researchers, we categorize knowledge management focus as staff-centric, system-centric, and customer-centric knowledge from industrial perspectives.

KNOWLEDGE MANAGEMENT SYSTEM AS MEANS OF MOBILIZATION OF COMPETITIVE ADVANTAGES OF THE INDUSTRIAL ENTERPRISE

Directory of Open Access Journals (Sweden)

K. B. Dobrova

2013-01-01

Full Text Available The article stresses the importance and urgency of implementing knowledge management systems for aviation enterprises to enhance the competitive advantages of aircraft. Conservation promotes knowledge management system (SMZ, developed and approved by the national standard of the Russian Federation GOST R 53894-2010 «Knowledge Management. Terms and definitions». A formula for the calculation of some indicators of competitiveness.

KNOWLEDGE MANAGEMENT SYSTEM AS MEANS OF MOBILIZATION OF COMPETITIVE ADVANTAGES OF THE INDUSTRIAL ENTERPRISE

OpenAIRE

K. B. Dobrova; N. V. Kirichenko

2013-01-01

The article stresses the importance and urgency of implementing knowledge management systems for aviation enterprises to enhance the competitive advantages of aircraft. Conservation promotes knowledge management system (SMZ), developed and approved by the national standard of the Russian Federation GOST R 53894-2010 «Knowledge Management. Terms and definitions». A formula for the calculation of some indicators of competitiveness.

Analysis of Knowledge Management Effectiveness on Business Excellence Using System Dynamics

Directory of Open Access Journals (Sweden)

mohammad dehghani saryazdi

2014-05-01

Full Text Available It can be claimed that an organization is approaching excellence when it achieves acceptable results besides providing appropriate infrastructures and following right processes. Excellence models, such as European Foundation of Quality Management (EFQM, try to establish a tradeoff between enablers and outcomes in evaluating organizational performance. One of those enablers is Knowledge Management (KM, which is gaining increasing attentions nowadays regarding the soaring significance of knowledge resources. In order to evaluate the KM processes, a comprehensive model is required, which should be able to capture all aspects of KM. One of such models is Knowledge Management Assessment Tool (KMAT. This research is an effort to find the relationship between knowledge and business excellence through system dynamics tool. In other words, this research exploits system dynamics in order to measure the effects of KM on business excellence using a dynamic model based upon a combination of KMAT and EFQM.

Business systems for knowledge management in the NGL industry

International Nuclear Information System (INIS)

Remmington, S.

1999-01-01

Effective knowledge management involves a complex blend of culture, structure, process and technology. Traditional organization structures, processes and systems cannot deal with the new volume and velocity of information. Separate functional departments such as marketing, operations, logistics and accounting typically have separate functional systems or modules. These separate structures and systems create islands of information and barriers to effective knowledge management. New cross-functional structures, processes and systems offer a fundamentally different approach. Cross-functional systems support marketing, operations, logistics and accounting activities from a single, shared data repository. Unlike separate systems, or even integrated modular systems, each data element is stored once and only once. All information is available to the entire organization in near real time as soon as it is captured. These types of systems can support various organizational structures and processes, including cross-functional teams. Change is not easy, but organizations that act on this opportunity early will gain a significant competitive advantage. Those that do not change quickly enough are unlikely to survive

Predictors of attitude and intention to use knowledge management system among Korean nurses.

Science.gov (United States)

Yun, Eun Kyoung

2013-12-01

Knowledge sharing using Knowledge Management (KM) systems helps nurses to understand and acquire appropriate knowledge that influences the quality of healthcare service. The purpose of this study was to identify organizational and individual factors influencing attitude and intention to use KM systems among Korean nurses. A cross-sectional survey design was used to study a sample of 245 nurses employed at five hospitals in Seoul. A multiple hierarchical regression was used to examine predictors of nurses' attitude and intention to use. From an individual perspective, nurse's informatics competency was identified as a significant factor influencing attitudes toward knowledge management usage within adhocracy and clan cultures. However, from an organizational perspective, level of hospital information system was identified as a significant factor influencing KM system usage within adhocracy cultures. The findings of this study will be helpful in better understanding and assessing the impact of the factors affecting the implementation of nursing knowledge management systems and in further developing successful managerial strategies using knowledge resources in healthcare settings. Copyright © 2013 Elsevier Ltd. All rights reserved.

Managing Knowledge Performance: Testing the Components of a Knowledge Management System on Organizational Performance

Science.gov (United States)

Cho, Taejun; Korte, Russell

2014-01-01

The main purpose of the current study is to validate the framework of knowledge management (KM) capabilities created by Gold ("Towards a theory of organizational knowledge management capabilities." Doctoral dissertation, University of North Carolina, Chapel Hill) 2001) in a study of South Korean companies. However, the original framework…

Knowledge management: implications for human service organizations.

Science.gov (United States)

Austin, Michael J; Claassen, Jennette; Vu, Catherine M; Mizrahi, Paola

2008-01-01

Knowledge management has recently taken a more prominent role in the management of organizations as worker knowledge and intellectual capital are recognized as critical to organizational success. This analysis explores the literature of knowledge management including the individual level of tacit and explicit knowledge, the networks and social interactions utilized by workers to create and share new knowledge, and the multiple organizational and managerial factors associated with effective knowledge management systems. Based on the role of organizational culture, structure, leadership, and reward systems, six strategies are identified to assist human service organizations with implementing new knowledge management systems.

Knowledge Management at CNAT

Energy Technology Data Exchange (ETDEWEB)

Callosada, C. de la

2016-07-01

Knowledge management at CNAT (Almaraz & Trillo NPPs) representsa significant part of our safety-oriented management system. The purpose is to generate for the stations useful knowledge, which should be then preserved and made easily accessible for everyone in the organization. The aim is to promote knowledge usage for ensuring safe plant operation and facilitating the required generational change-over. In fact, knowledge management is considered one of the main policies at CNAT, with everyone in the organization being expected to collaborate in it. Similarly, some general behavioral expectations at CNAT are directly or indirectly related to knowledge management (i.e. qualification, teamwork, learning and continuous improvement). (Author)

Systems Intelligence in Knowledge Management Implementation: A Momentum of the SECI Model

OpenAIRE

Sasaki, Yasuo

2014-01-01

This paper discusses the role of systems intelligence in knowledge management implementations, in particular, in the SECI model, a widely acknowledged knowledge creation process in an organization identified by Nonaka and Takeuchi (1995). The SECI model deals with interactions and conversions of tacit knowledge and explicit knowledge and mainly consists of four stages. The author illustrates systems intelligence, a certain kind of human intelligence focusing on systems thinking perspective pr...

Knowledge-Based Systems for the Assessment and Management of Bridge Structures

DEFF Research Database (Denmark)

Miyamoto, A.; Thoft-Christensen, Palle; Yan, B.

2004-01-01

. The aim of this paper is to summarize the finding of up-to-date research articles concerning the application of knowledge-based systems to assessment and management of structures and to illustrate the potential of such systems in the structural engineering. Two modern bridge management systems (BMS......It is becoming an important social problem to make maintenance and rehabilitation of existing infrastructures such as bridges, buildings, etc. The kernel of such structure management is to develop a method of safety assessment on items which include remaining life and load carrying capacity......'s) are presented in the paper. The first is a BMS to assess the performance and derive optimal strategies for inspection and maintenance of concrete structures using reliability based and knowledge based systems. The second is the concrete bridge rating expert system (BREX) to evaluate the performance of existing...

Design of Knowledge Management System for Diabetic Complication Diseases

Science.gov (United States)

Fiarni, Cut

2017-01-01

This paper examines how to develop a Model for Knowledge Management System (KMS) for diabetes complication diseases. People with diabetes have a higher risk of developing a series of serious health problems. Each patient has different condition that could lead to different disease and health problem. But, with the right information, patient could have early detection so the health risk could be minimized and avoided. Hence, the objective of this research is to propose a conceptual framework that integrates social network model, Knowledge Management activities, and content based reasoning (CBR) for designing such a diabetes health and complication disease KMS. The framework indicates that the critical knowledge management activities are in the process to find similar case and the index table for algorithm to fit the framework for the social media. With this framework, KMS developers can work with healthcare provider to easily identify the suitable IT associated with the CBR process when developing a diabetes KMS.

Small- and medium-sized enterprises’ knowledge management systems as edifiers of new value innovations

Directory of Open Access Journals (Sweden)

Boniface Okanga

2017-07-01

Objectives: This research evaluates how the effectiveness of the small- and medium-sized enterprises’ (SMEs knowledge management systems enhance new value innovations so as to identify the major paradoxes and a business model that coherently integrates knowledge management with new value innovations. Method: Using a qualitative research method, semi-structured interviews were used to explore the opinions of 20 purposively sampled managers from 20 SMEs on how knowledge management edifies new value innovations. Results: A strong culture of information utilisation was found to enhance relevant analysis and identification of new gaps in the markets that must be filled through new value innovations or modifications of the existing products. However, poor culture of knowledge utilisation, cost of knowledge management and the often poorly functional business information systems were still reiterated as major paradoxes hampering effective knowledge management as one of the determinants of new value innovations. Conclusion: The study concluded with a model highlighting a continuum of knowledge management–new value innovation pillars like a strong culture of information utilisation, and encouragement of creativity that the executives must consider to create an effective knowledge management foundation that subsequently leverages the overall effectiveness of new value innovations.

Knowledge management impact of information technology Web 2.0/3.0. The case study of agent software technology usability in knowledge management system

Science.gov (United States)

Sołtysik-Piorunkiewicz, Anna

2015-02-01

How we can measure the impact of internet technology Web 2.0/3.0 for knowledge management? How we can use the Web 2.0/3.0 technologies for generating, evaluating, sharing, organizing knowledge in knowledge-based organization? How we can evaluate it from user-centered perspective? Article aims to provide a method for evaluate the usability of web technologies to support knowledge management in knowledge-based organizations of the various stages of the cycle knowledge management, taking into account: generating knowledge, evaluating knowledge, sharing knowledge, etc. for the modern Internet technologies based on the example of agent technologies. The method focuses on five areas of evaluation: GUI, functional structure, the way of content publication, organizational aspect, technological aspect. The method is based on the proposed indicators relating respectively to assess specific areas of evaluation, taking into account the individual characteristics of the scoring. Each of the features identified in the evaluation is judged first point wise, then this score is subject to verification and clarification by means of appropriate indicators of a given feature. The article proposes appropriate indicators to measure the impact of Web 2.0/3.0 technologies for knowledge management and verification them in an example of agent technology usability in knowledge management system.

PENERAPAN KNOWLEDGE MANAGEMENT SYSTEM PADA PERUSAHAAN OTOMOTIF : STUDI KASUS PT. ASTRIDO JAYA MOBILINDO

Directory of Open Access Journals (Sweden)

Rikaro Ramadi

2016-11-01

Full Text Available Perkembangan teknologi dan komunikasi yang semakin cepat menuntut manusia untuk bertindak semakin cepat dengan memperhatikan efisiensi dan efektifitas. PT. Astrido Jaya Mobilindo sebagai perusahaan yang bergerak di bidang otomotif kususnya penjualan dan sevices mobil. Tujuan yang diharapkan dari penelitian ini adalah membangun sistem informasi Knowledge Management System yang di gunakan untuk menyimpan dan memanfaatkan knowledge yang dimiliki karyawan sehingga mempermudah karyawan untuk menemukan solusi dari masalah yang di hadapi. Untuk metode pengumpulan data peneliti melakukan dengan cara observasi langsung, studi pustaka, dan wawancara. Knowledge management dilakukan dengan penciptaan pengetahuan, berbagi pengetahuan dan penerapan pengetahuan. Penciptaan pengetahuan dilakukan dengan model SECI (sosialization, externalization, combination dan internalization. Metode pengembangan system dengan Rapid Application Development (RAD dan dimodelkan dengan menggunakan sistem analisis menggunakan Unified Modelling Language (UML. Pengujian validasi menggunakan Focus Group Discussion (FGD. Kualitas perangkat lunak yang dihasilkan di uji berdasarkan empat karakteristik kualitas perangkat lunak model ISO 9126, yaitu: functionality, reliability, usability, dan efficiency dengan menggunakan metode kuesioner. Teknik pengujian perangkat lunak dengan menggunakan software Acunetix dan Blackbox Testing. Hasil dari penilitian ini adalah menujukan bahwa penerapan knowledge management system adalah solusi dari permasalahan yang ada. Kata kunci: knowledge management system, SECI, RAD, UML, FGD, ISO 9126.

Successes and Failures of Knowledge Management: An Investigation into Knowledge Management Metrics

International Nuclear Information System (INIS)

Liebowitz, J.

2016-01-01

Full text: In reviewing the literature and industry reports, a number of organizations have approached KM metrics from a balanced scorecard, intellectual capital (e.g., Skandia’s intellectual capital navigator), activity-based costing, or other borrowed approaches from the accounting and human resources disciplines. Liebowitz in his edited book, Making Cents Out of Knowledge Management (Scarecrow Press, 2008), shows case studies of organizations trying to measure knowledge management success. A few methodologies have examined ways to measure return on knowledge, such as Housel and Bell’s knowledge value-added (KVA) methodology (Housel and Bell, 2001). Liebowitz analyzed over 80 publications on knowledge management metrics, whereby KM metrics can be divided into system measures, output measures, and outcome measures. (author

Toward a Phase-Model of Global Knowledge Management Systems in Multinational Corporations

DEFF Research Database (Denmark)

Nielsen, Bo Bernhard; Michailova, Snejina

2004-01-01

According to Heinrich v. Pierer, CEO at Siemens, `an e-business year is only three months long. Ifyou want to be a leader in this fast-paced world, you must be faster than the others. Just being onboard is by far not enough'. The ability to be faster than others, however, is only relevant...... if it islinked to management of key assets in the pursuit of continuous competitive advantage. The keyasset of the present is knowledge and in the future it is likely to be continuous and timelyinnovation based on effective management of knowledge assets. Most firms today, however, lack aneffective Knowledge......-outperform competition and becomeleaders of the e-conomy'. Using examples from a number of large multinational companies thispaper proposes a phase model for the development of a global Knowledge Management Systemwith attention to pertinent policy and management issues in each stage.Keywords: Knowledge management system...

Evaluation of need for ontologies to manage domain content for the Reportable Conditions Knowledge Management System.

Science.gov (United States)

Eilbeck, Karen L; Lipstein, Julie; McGarvey, Sunanda; Staes, Catherine J

2014-01-01

The Reportable Condition Knowledge Management System (RCKMS) is envisioned to be a single, comprehensive, authoritative, real-time portal to author, view and access computable information about reportable conditions. The system is designed for use by hospitals, laboratories, health information exchanges, and providers to meet public health reporting requirements. The RCKMS Knowledge Representation Workgroup was tasked to explore the need for ontologies to support RCKMS functionality. The workgroup reviewed relevant projects and defined criteria to evaluate candidate knowledge domain areas for ontology development. The use of ontologies is justified for this project to unify the semantics used to describe similar reportable events and concepts between different jurisdictions and over time, to aid data integration, and to manage large, unwieldy datasets that evolve, and are sometimes externally managed.

Knowledge management vs business process management in contemporary enterprises

Directory of Open Access Journals (Sweden)

Bitkowska Agnieszka

2016-06-01

Full Text Available The main objective of this paper is to identify the system of knowledge management in contemporary process organizations in business process perspective, especially with regard to technological and social conditions. Methodology is based on literature analysis and case studies. The integration of knowledge management technologies, concepts and methods into organizational business processes is challenging research issue today. The concepts of knowledge management and business process management should be analyzed jointly in the contemporary enterprises. Despite of the growing interest among researchers and practitioners of the concept of the knowledge management referring to business process management there is a lack of articles in this area. Appropriate approach to the modelling of knowledge management processes, as well as the use of IT tools, and a motivation system are of key importance for the introduction of this solution in organizations.

Knowledge Management

Directory of Open Access Journals (Sweden)

Ravi Kiran

2013-04-01

Full Text Available The present study covers the knowledge management (KM in institutions of higher technical education (IHTEs from the perspective of thought leaders and junior academia to identify whether there is a difference of opinion regarding KM strategies, including knowledge technologies, knowledge acquisition, knowledge storage, knowledge dissemination, and KM-based framework for research and curriculum development (CD. Data have been collected through structured questionnaire from 141 respondents covering 30 higher educational institutions in India, including national- and state-level institutions—Designations of the targeted respondents in the IHTEs have been categorized into (a senior academia, that is, professors, heads, and associate professors occupying senior management positions, considered to be the institute overseers and thought leaders of KM and (b junior academia consisting of assistant professors and lecturers who are using and also contributing to the KM system. ANOVA has been used to see whether there is a significant difference of opinion among the two groups of knowledge users. The results of the study highlight a significant difference among the two groups regarding knowledge technologies, knowledge acquisition, knowledge storage, and knowledge dissemination. But, there is a consensus regarding KM-based framework for research and CD.

Optimize knowledge uptake - employ a knowledge management system to drive principles to practice

International Nuclear Information System (INIS)

DeYoe, D.

2009-01-01

'Full text:' All too often the R&D community questions why good results based on sound science are not readily adopted by decision makers. We publish, hold conferences, even conduct workshops to engage policy developers and practitioners,who rarely show up. A closer look uncovers a common fault - although we may target decision makers we design information and tools to suit our interests, needs and/or standards then wonder why we end up always preaching to the converted. Are we missing the boat? In a word - yes! Employing the principles of knowledge transfer to infuse critical adaptive and/or mitigative strategies into policy and practice requires the right attitude, the right approach, the right tools and the right audience. The knowledge management cycle provides a framework that focuses on transfer of science principles or innovation into practice. It embodies the array of critical functions and activities inherent in a cycle that integrates knowledge generation, exchange and application. Knowledge exchange specialists play a pivotal role by helping translate technical knowledge into an appropriate suite of facts and figures well suited for consumption by decision makers. More importantly, they can facilitate adoption and the mainstream use of information and tools through collaborative efforts with knowledge application specialists in target organizations. This relationship can enable a knowledge management cycle that stimulates innovation and fosters informed decision making. Examples will be presented that describe what can happen when partners either fail to use, or succeed in using, a knowledge exchange system to manage projects in a manner that helps ensure inter-organizational collaboration. Examples include: a) a pilot study to demonstrate an emerging technology, b) striving for perfection in the face of ill-fated decisions, c) development of science-based policy and d) extension messaging at its best. (author)

Prototype of Knowledge Management System for the Higher Education Institution in Indonesia

OpenAIRE

Nuryasin, Ilyas; Prayudi, Yudi; Dirgahayu, Teduh

2013-01-01

In this paper, we propose a model of knowledge management for higher education institution in Indonesia. The model consists of five processes (i.e. capturing, structuring, storing, disseminating and implemetation) and six critical success factors (i.e. vision, culture, management support, technology, education and motivation, and maintenance). Based on the model, we develop a prototype of knowledge management system that accomodates activities and processes in higher education institutions. T...

Cross-cultural Knowledge Management

Directory of Open Access Journals (Sweden)

Dorel Mihai PARASCHIV

2009-01-01

Full Text Available The success of international companies in providing high quality products and outstanding services is subject, on the one hand, to the increasing dynamic of the economic environment and on the other hand to the adoption of worldwide quality standards and procedures. As market place is becoming more and more global, products and services offered worldwide by international companies must face the multi-cultural environment challenges. These challenges manifest themselves not only at customer relationship level but also deep inside companies, at employee level. Important support in facing all these challenges has been provided at cognitive level by management system models and at technological level by information cutting edge technologies Business Intelligence & Knowledge Management Business Intelligence is already delivering its promised outcomes at internal business environment and, with the explosive deployment of public data bases, expand its analytical power at national, regional and international level. Quantitative measures of economic environment, wherever available, may be captured and integrated in companies’ routine analysis. As for qualitative data, some effort is still to be done in order to integrate measures of social, political, legal, natural and technological environment in companies’ strategic analysis. An increased difficulty is found in treating cultural differences, common knowledge making the most hidden part of any foreign environment. Managing cultural knowledge is crucial to success in cultivating and maintaining long-term business relationships in multicultural environments. Knowledge Management provides the long needed technological support for cross-cultural management in the tedious task of improving knowledge sharing in multi-national companies and using knowledge effectively in international joint ventures. The paper is approaching the conceptual frameworks of knowledge management and proposes an unified model

An Object-oriented Knowledge Link Model for General Knowledge Management

OpenAIRE

Xiao-hong, CHEN; Bang-chuan, LAI

2005-01-01

The knowledge link is the basic on knowledge share and the indispensable part in knowledge standardization management. In this paper, a object-oriented knowledge link model is proposed for general knowledge management by using objectoriented representation based on knowledge levels system. In the model, knowledge link is divided into general knowledge link and integrated knowledge with corresponding link properties and methods. What’s more, its BNF syntax is described and designed.

Beyond Learning Management Systems: Designing for Interprofessional Knowledge Building in the Health Sciences

Directory of Open Access Journals (Sweden)

Leila Lax

2010-12-01

Full Text Available This paper examines theoretical, pedagogical, and technological differences between two technologies that have been used in undergraduate interprofessional health sciences at the University of Toronto. One, a learning management system, WebCT 2.0, supports online coursework. The other, a Knowledge Building environment, Knowledge Forum 2.0, supports the collaborative work of knowledge-creating communities. Seventy students from six health science programs (Dentistry, Medicine, Nursing, Occupational Therapy, Pharmacy and Physical Therapy participated online in a 5-day initiative to advance understanding of core principles and professional roles in pain assessment and management. Knowledge Forum functioned well as a learning management system but to preserve comparability between the two technologies its full resources were not brought into play. In this paper we examine three distinctive affordances of Knowledge Forum that have implications for health sciences education: (1 supports for Knowledge Building discourse as distinct from standard threaded discourse; (2 integration of sociocognitive functions as distinct from an assortment of separate tools; and (3 resources for multidimensional social and cognitive assessment that go beyond common participation indicators and instructor-designed quizzes and analyses. We argue that these design characteristics have the potential to open educational pathways that traditional learning management systems leave closed.

ERP System Audit a Control Support For Knowledge Management

Directory of Open Access Journals (Sweden)

Traian SURCEL

2008-01-01

Full Text Available The ERP system supports most of the business system that maintains in a single database the data needed for a variety of business functions such as Manufacturing, SCM, Financials, Projects, Human Resources and CRM; the audit of this systems is necessary in order to give reasonable assurance to the company on its core system. Obtained evidence evaluation can ensure whether the organization's IT&C system safeguard assets, maintains data integrity, and is operating effectively and efficiently to achieve the organization's goals or objectives. The audit process respecting the methodology based on: gathering information and plan; obtaining an understanding of internal controls; performing test of controls and substantive tests, develop a control support on quality of flow of information and knowledge from formal perspective, for Knowledge Management in large enterprises.

Conference on development of JAEA knowledge management system, 2010 (Conference report)

International Nuclear Information System (INIS)

Notoya, Shin; Sasao, Eiji; Ota, Kunio; Shimizu, Kazuhiko

2010-11-01

In March 2010, a prototype of 'next generation' knowledge management system (KMS) and a status report (CoolRep H22) synthesizing the R and D results were made publicly available at the conclusion of R and D for the first Midterm Plan (October 2005 to March 2010). This could further reinforce the technical knowledge base and thus enable the geological disposal project and associated safety regulations to be continuously supported. The conference on 'Development of JAEA Knowledge Management System, 2010' was held on 16th June 2010 in Tokyo, with main aims of introducing KMS and CoolRep H22 to broader stakeholders, promoting their understanding and having input from them for further improvement of KMS. This report compiles presentation materials and comments to KMS and CoolRep H22 from participants. (author)

Managing knowledge management

DEFF Research Database (Denmark)

Lystbæk, Christian Tang

2016-01-01

today is that knowledge about health and health care is generated from a multitude of sources and circulated rapidly across professional and Karin Knorr Cetina (2006, 2007) stresses that to understand knowledge management practices we need to magnify the space of knowledge in action and consider......This work-in-progress focuses on the management of knowledge management and its socio-material implications. More specifically, it focuses on the management of epistemic objects and objectives in professional health care organisations. One of the main characteristics of professional health care...... the presentation and circulation of epistemic objects in extended contexts. In other words, we need to consider that the routes from research to practice – and the relation between knowledge and management – is not straightforward. First epistemic objects and objectives may lead to contrasting results...

A model to capture and manage tacit knowledge using a multiagent system

Science.gov (United States)

Paolino, Lilyam; Paggi, Horacio; Alonso, Fernando; López, Genoveva

2014-10-01

This article presents a model to capture and register business tacit knowledge belonging to different sources, using an expert multiagent system which enables the entry of incidences and captures the tacit knowledge which could fix them. This knowledge and their sources are evaluated through the application of trustworthy algorithms that lead to the registration of the data base and the best of each of them. Through its intelligent software agents, this system interacts with the administrator, users, with the knowledge sources and with all the practice communities which might exist in the business world. The sources as well as the knowledge are constantly evaluated, before being registered and also after that, in order to decide the staying or modification of its original weighting. If there is the possibility of better, new knowledge are registered through the old ones. This is also part of an investigation being carried out which refers to knowledge management methodologies in order to manage tacit business knowledge so as to make the business competitiveness easier and leading to innovation learning.

OpenBiodiv-O: ontology of the OpenBiodiv knowledge management system.

Science.gov (United States)

Senderov, Viktor; Simov, Kiril; Franz, Nico; Stoev, Pavel; Catapano, Terry; Agosti, Donat; Sautter, Guido; Morris, Robert A; Penev, Lyubomir

2018-01-18

The biodiversity domain, and in particular biological taxonomy, is moving in the direction of semantization of its research outputs. The present work introduces OpenBiodiv-O, the ontology that serves as the basis of the OpenBiodiv Knowledge Management System. Our intent is to provide an ontology that fills the gaps between ontologies for biodiversity resources, such as DarwinCore-based ontologies, and semantic publishing ontologies, such as the SPAR Ontologies. We bridge this gap by providing an ontology focusing on biological taxonomy. OpenBiodiv-O introduces classes, properties, and axioms in the domains of scholarly biodiversity publishing and biological taxonomy and aligns them with several important domain ontologies (FaBiO, DoCO, DwC, Darwin-SW, NOMEN, ENVO). By doing so, it bridges the ontological gap across scholarly biodiversity publishing and biological taxonomy and allows for the creation of a Linked Open Dataset (LOD) of biodiversity information (a biodiversity knowledge graph) and enables the creation of the OpenBiodiv Knowledge Management System. A key feature of the ontology is that it is an ontology of the scientific process of biological taxonomy and not of any particular state of knowledge. This feature allows it to express a multiplicity of scientific opinions. The resulting OpenBiodiv knowledge system may gain a high level of trust in the scientific community as it does not force a scientific opinion on its users (e.g. practicing taxonomists, library researchers, etc.), but rather provides the tools for experts to encode different views as science progresses. OpenBiodiv-O provides a conceptual model of the structure of a biodiversity publication and the development of related taxonomic concepts. It also serves as the basis for the OpenBiodiv Knowledge Management System.

Using Geographic Information Systems in Knowledge Management Processes

Directory of Open Access Journals (Sweden)

Dr. Filiz Gürder

2013-07-01

Full Text Available Nowadays, organizations are required to develop quick and accurate responses to internal and external changes that gain momentum. In this context, knowledge management activities become more important to all organizations. On the other hand, Geographic Information Systems (GIS become common more and more. GIS which address a broad spectrum of users such as public agencies, local communities, civil society organizations, the private sector, academic environment, and personal users have been aiming to solve problems which occurred in location-based areas. GIS are important to get, combine, analyze and transfer the spatial data. Common use of PCs for personal needs, digital geography and improvements of software technologies, also the need to make socially acceptable business decisions facilitated development and widespread use of GIS applications. The main purpose of this paper is to discuss using areas and contribution potentials of GIS in enterprise-wide knowledge management processes.

The use of tacit knowledge in occupational safety and health management systems.

Science.gov (United States)

Podgórski, Daniel

2010-01-01

A systematic approach to occupational safety and health (OSH) management and concepts of knowledge management (KM) have developed independently since the 1990s. Most KM models assume a division of knowledge into explicit and tacit. The role of tacit knowledge is stressed as necessary for higher performance in an enterprise. This article reviews literature on KM applications in OSH. Next, 10 sections of an OSH management system (OSH MS) are identified, in which creating and transferring tacit knowledge contributes significantly to prevention of occupational injuries and diseases. The roles of tacit knowledge in OSH MS are contrasted with those of explicit knowledge, but a lack of a model that would describe this process holistically is pointed out. Finally, examples of methods and tools supporting the use of KM in OSH MS are presented and topics of future research aimed at enhancing KM applications in OSH MS are proposed.

A full life cycle nuclear knowledge management framework based on digital system

International Nuclear Information System (INIS)

Wang, Minglu; Zheng, Mingguang; Tian, Lin; Qiu, Zhongming; Li, Xiaoyan

2017-01-01

Highlights: • A full life cycle nuclear power plant knowledge management framework is introduced. • This framework benefits the safe design, construction, operation and maintenance. • This framework enhances safety, economy and reliability of nuclear power plant. - Abstract: The nuclear power plant is highly knowledge-intensive facility. With the rapid advent and development of modern information and communication technology, knowledge management in nuclear industry has been provided with new approaches and possibilities. This paper introduces a full cycle nuclear power plant knowledge management framework based on digital system and tries to find solutions to knowledge creation, sharing, transfer, application and further innovation in nuclear industry. This framework utilizes information and digital technology to build top-tier object driven work environment, automatic design and analysis integration platform, digital dynamic performance Verification & Validation (V&V) platform, collaborative manufacture procedure, digital construction platform, online monitoring and configuration management which benefit knowledge management in NPP full life cycle. The suggested framework will strengthen the design basis of the nuclear power plants (NPPs) and will ensure the safety of the NPP design throughout the whole lifetime of the plant.

Use of a Knowledge Management System in Waste Management Projects

International Nuclear Information System (INIS)

Gruendler, D.; Boetsch, W.U.; Holzhauer, U.; Nies, R.A.

2006-01-01

In Germany the knowledge management system 'WasteInfo' about waste management and disposal issues has been developed and implemented. Beneficiaries of 'WasteInfo' are official decision makers having access to a large information pool. The information pool is fed by experts, so called authors This means compiling of information, evaluation and assigning of appropriate properties (metadata) to this information. The knowledge management system 'WasteInfo' has been introduced at the WM04, the operation of 'WasteInfo' at the WM05. The recent contribution describes the additional advantage of the KMS being used as a tool for the dealing with waste management projects. This specific aspect will be demonstrated using a project concerning a comparative analysis of the implementation of repositories in six countries using nuclear power as examples: The information of 'WasteInfo' is assigned to categories and structured according to its origin and type of publication. To use 'WasteInfo' as a tool for the processing the projects, a suitable set of categories has to be developed for each project. Apart from technical and scientific aspects, the selected project deals with repository strategies and policies in various countries, with the roles of applicants and authorities in licensing procedures, with safety philosophy and with socio-economic concerns. This new point of view has to be modelled in the categories. Similar to this, new sources of information such as local and regional dailies or particular web-sites have to be taken into consideration. In this way 'WasteInfo' represents an open document which reflects the current status of the respective repository policy in several countries. Information with particular meaning for the German repository planning is marked and by this may influence the German strategy. (authors)

The role of internet of things (IOT in knowledge management systems (Case study: Performance management of Yazd municipality staff

Directory of Open Access Journals (Sweden)

Hamid Reza Khedmatgozar

2015-09-01

Full Text Available With the development of Internet of things (IOT technologies in recent years, the development of knowledge management systems based on them, as well as the role of these systems in different organizational areas such as staff performance management should be considered. The objective of this study is to design an application based on the IOT, and analysis of its role in staff performance improvement. The methodology of this study is action research based on the design of information systems with RAD approach and prototyping design method, and focus on one of the performance indicators of the Yazd municipality staff, namely daily working time. The proposed knowledge management based structure to control the entry and exit of staff in the case of study, and implementation of its prototype indicated that IOT can play roles in improving staff performance in six specific areas in two parts of data collection and management of entry and exit. In general, IOT could be used as a reliable basis to generate required data for knowledge management in knowledge based processes, especially knowledge discovery in physical and digital environments.

A Reasoning Algorithm Embedded in a Knowledge Management System

Directory of Open Access Journals (Sweden)

Vasile Mazilescu

2015-09-01

Full Text Available The importance of this paper consists of demonstrating the possibility of employing an expert Knowledge Management System (KMS in problems of process control and planning, using imprecise knowledge. It was necessary to continuously adapt known models (e.g. theory of possibilities, discrete event systems to synthesize a control structure based on fuzzy knowledge. We also tried to conceptually develop a multi-agent real control structure, which is a solution to meet a series of demands on the complexity of the process control. Such systems, especially those based on communication between agents by sharing memory, bring up features well suited for real-time applications, such as: integration of heterogeneous agents, interaction between activities of acquisition, reasoning and action on the external environment, fusion of data coming from sensors of different nature and operation, flexibility and efficiency in the integration of new data needed for reasoning, by simply writing them in the common memory.

Paradigms of knowledge management with systems modelling case studies

CERN Document Server

Pandey, Krishna Nath

2016-01-01

This book has been written by studying the knowledge management implementation at POWERGRID India, one of the largest power distribution companies in the world. The patterns which have led to models, both hypothesized and data-enabled, have been provided. The book suggests ways and means to follow for knowledge management implementation, especially for organizations with multiple business verticals to follow. The book underlines that knowledge is both an entity and organizational asset which can be managed. A holistic view of knowledge management implementation has been provided. It also emphasizes the phenomenological importance of human resource parameters as compared to that of technological parameters. Various hypotheses have been tested to validate the significant models hypothesized. This work will prove useful to corporations, researchers, and independent professionals working to study or implement knowledge management paradigms.

Managing Viable Knowledge

NARCIS (Netherlands)

Achterbergh, J.M.I.M.; Vriens, D.J.

2002-01-01

In this paper, Beer's Viable System Model (VSM) is applied to knowledge management. Based on the VSM, domains of knowledge are identified that an organization should possess to maintain its viability. The logic of the VSM is also used to support the diagnosis, design and implementation of the

Green knowledge management to support environmental sustainability

International Nuclear Information System (INIS)

Dornhoefer, Mareike-Jessica

2017-01-01

Sustainability, environmental management and green initiatives are topics which gradually developed into trends since the late 1980s, not only in research institutions, but also in public and private organizations. While the usage of energy and other resources are increasing, these organizations search for new possibilities to reduce the economic, ecologic and social burdens and consequences of office and production environments for employees and nature. While certified environmental management systems were established already in the 1990s, green approaches and technologies are only about 10 years old and steadily developing. Decisions about a fitting strategy and the support of suitable measures inside an organization always require knowledge provided for the decision makers. Furthermore it is of importance to record the environmental consequences of the operational business and to not only record data and information, but to create a context and deduce the knowledge for future activities. Based on this situation, the work addresses the main research question of how �classical'' knowledge management might be further developed or transformed into Green Knowledge Management and how it addresses the goals of sustainability, especially ecological sustainability, environmental management and green approaches alike? The definition of Green Knowledge Management consists of five factors, which are discussed systematically, explored conceptually and documented with the help of practical examples. Different knowledge management models and their respective building blocks are analyzed to deduce how knowledge processes might interact with environmental ones as well as green aspects. Also different types of knowledge management systems are analysed for their application possibilities. A planning and decision making tool in form of a three dimensional cube, the ''Green Knowledge Management Cube'' is introduced on a conceptual level and documented

Managing knowledge management

DEFF Research Database (Denmark)

Lystbæk, Christian Tang

) and colleagues, who stresses that to understand knowledge management practices we need to magnify the space of knowledge in action and consider the presentation and circulation of epistemic objects in extended contexts. In other words, we need to consider that the routes from research to practice......The work-in-progress that I would like to present and discuss in the workshop focuses on the management of knowledge management and its socio-material implications. More specifically, my work focuses on how epistemic objects and objectives are managed in professional health care organisations. One...... of the characteristics of professional health care today is that knowledge is generated from a multitude of sources and circulated rapidly across organizational boundaries. This derives not only from a growth in knowledge production within many organizations, but also from the emergence of agencies that specialize...

Knowledge management

DEFF Research Database (Denmark)

Foss, Nicolai Juul; Mahnke, Volker

2003-01-01

Knowledge management has emerged as a very successful organization practice and has beenextensively treated in a large body of academic work. Surprisingly, however, organizationaleconomics (i.e., transaction cost economics, agency theory, team theory and property rightstheory) has played no role...... in the development of knowledge management. We argue thatorganizational economics insights can further the theory and practice of knowledge managementin several ways. Specifically, we apply notions of contracting, team production,complementaries, hold-up, etc. to knowledge management issues (i.e., creating...... and integrationknowledge, rewarding knowledge workers, etc.) , and derive refutable implications that are novelto the knowledge management field from our discussion....

Designing Knowledge Map for Knowledge Management projects Using Network Analysis

Directory of Open Access Journals (Sweden)

heidar najafi

2017-09-01

Full Text Available In this research knowledge management has been studied as an interdisciplinary area. We aim to find an answer for this question that "what are the scientific structure and knowledge map of knowledge management projects regarding these two aspect of subject areas and keywords. For this purpose, nearly 40000 scientific documents including knowledge management as one of their keywords were selected from Scopus database and were studied in various subject areas. In this research,bar charts have been drawn for each index of subject areas and keywords. Besides, using Co-occurrence matrix, adjacency graphs were drawn and then clustered using Average-Link algorithm. Bar charts and graphs were drawn using R and Excel software. The results of this research showed that among the researches on knowledge management in the world, the most relevant scientific fields to knowledge management are Computer Sciences with 32.5%, Business, Management and Accounting with 14.5%, Engineering with 13.7%, Decisive Sciences with 12.6%, Mathematics with 7.07%, and Social Sciences with 6.63%, respectively. The most keywords collocate with knowledge management in the world are Human-Computer Interaction, Information Management, Systems Management, Information Technology, Manufacturing, Acquisition of Knowledge, Semantics, Knowledge Transfer, Ontology and Information Retrieval.

Knowledge Model: Project Knowledge Management

DEFF Research Database (Denmark)

Durao, Frederico; Dolog, Peter; Grolin, Daniel

2009-01-01

The Knowledge model for project management serves several goals:Introducing relevant concepts of project management area for software development (Section 1). Reviewing and understanding the real case requirements from the industrial perspective. (Section 2). Giving some preliminary suggestions...... for usage in KIWI system (Sections 3). This document is intended for technological partners to understand how for example the software development concepts can be applied to a semantic wiki framework....

Knowledge management in modern organization based on systems III platform ICT

Directory of Open Access Journals (Sweden)

Piotr Adamczewski

2016-12-01

Full Text Available Systems ICT (Information and Communication Technology form the basis of modern economic organizations. In particular, the intelligent organizations for which advanced ICT infrastructure is a sine qua non for effective knowledge management. This article aims to show the role of modern trends of ICT referred to as SMAC (Social, Mobility, Analytics, Cloud, and which are currently canon IT support management processes. These solutions allow you to create new models of organization functioning in global markets with the use of strategic resources, which is the knowledge assisted solutions SMAC.

Information and knowledge management for sustainable forestry

Science.gov (United States)

Alan J. Thomson; Michael Rauscher; Daniel L. Schmoldt; Harald Vacik

2007-01-01

Institutional information and knowledge management often involves a range of systems and technologies to aid decisions and produce reports. Construction of a knowledge system organizing hierarchy facilitates exploration of the interrelationships among knowledge management, inventory and monitoring, statistics and modeling, and policy. Two case studies illustrate these...

Nuclear knowledge management in radioactive waste management programmes

International Nuclear Information System (INIS)

Vetere, Claudia L.; Gomiz, Pablo R.; Lavalle, Myriam; Masset, Elvira

2015-01-01

In late 2007, the Nuclear Knowledge Management (NKM) group of the Argentine Atomic Energy Commission (CNEA), understanding the need to preserve knowledge related with radioactive waste, formulated the CONRRaD Project with the aim of developing and implementing a sustainable knowledge management system. The CONRRaD Project was highly focused on minimising the loss of radioactive waste management knowledge related to processes and facilities as a consequence of staff ageing and retiring, promoting transfer and preservation so as to ensure that future generations interpret and improve the management of waste, protecting the environment and people's health. The National Programme for Radioactive Waste Management (NPRWM) has the responsibility of maintaining a documented record system to preserve the knowledge that is available and relates to the facilities for radioactive wastes treatment, conditioning, packaging, storing and disposal of low-level radioactive wastes. The STOReR system has been designed with the aim of ensuring traceability through all the steps of radioactive waste management from generation to storage or disposal. Apart from upgrading an application in use since 2001, the new software includes improvements in the inventory calculations according to the current regulations. Basically, the system consists of two applications. One application called PAGE is on the Net and it is available for the producers. These producers are the facilities that generate radioactive waste as a consequence of their normal operation. PAGE enables the producers to access all the services provided by AGE more easily. Not only are producers the users of PAGE, but there are also authorised owners of radioactive sources and devices because AGE provides transitory or permanent storage of these elements. The other application called STOReR is the main one which provides the capabilities needed to support the whole system, such as the databases storage and management. STORe

The Acquisition Process as a Vehicle for Enabling Knowledge Management in the Lifecycle of Complex Federal Systems

Science.gov (United States)

Stewart, Helen; Spence, Matt Chew; Holm, Jeanne; Koga, Dennis (Technical Monitor)

2001-01-01

This white paper explores how to increase the success and operation of critical, complex, national systems by effectively capturing knowledge management requirements within the federal acquisition process. Although we focus on aerospace flight systems, the principles outlined within may have a general applicability to other critical federal systems as well. Fundamental design deficiencies in federal, mission-critical systems have contributed to recent, highly visible system failures, such as the V-22 Osprey and the Delta rocket family. These failures indicate that the current mechanisms for knowledge management and risk management are inadequate to meet the challenges imposed by the rising complexity of critical systems. Failures of aerospace system operations and vehicles may have been prevented or lessened through utilization of better knowledge management and information management techniques.

Designing a fuzzy expert system for selecting knowledge management strategy

OpenAIRE

Ameneh Khadivar; Shohreh Nasri Nasr Abadi; Elham Fallah

2014-01-01

knowledge management strategy is mentioned as one of the most important success factors for implementing knowledge management. The KM strategy selection is a complex decision that requires consideration of several factors. For evaluation and selection of an appropriate knowledge management strategy in organizations, many factors must be considered. The identified factors and their impact on knowledge management strategy are inherently ambiguous. In this study, an overview of theoretical found...

Challenges and Issues in Knowledge Management

DEFF Research Database (Denmark)

"Challenges and Issues in Knowledge Management" - the fifth volume in the "Research on Management Consulting" series - presents sixteen chapters that explore these various perspectives, focusing on knowledge management within the context of the management consulting industry, the dynamics...... associated with knowledge sharing and dissemination, methodological approaches to studying knowledge in organizations, and reflections on knowledge management and management consulting. As the chapters underscore, it is important to ensure that KM initiatives are aligned with the needs of the organization...... and its members, that the KM system is "owned" by organizational members with particular emphasis on executive sponsorship and team member acceptance, and that it be understood as an ongoing process rather than simply another management objective or faddish consulting tool. The focus, therefore, should...

Participative knowledge management to empower manufacturing workers

DEFF Research Database (Denmark)

Campatelli, Gianni; Richter, Alexander; Stocker, Alexander

2016-01-01

skills. In this paper, the authors suggest a participative knowledge management approach to empower manufacturing workers. Starting from a comprehensive empirical analysis of the existing work practices in a manufacturing company, the authors have developed and validated a knowledge management system...... prototype. The prototype is aimed for training, problem solving, and facilitating the discovery, acquisition, and sharing of manufacturing knowledge. The conducted evaluation of the prototype indicates that workers' skills and level of work satisfaction will increase since the knowledge management system...

Incorporation of Nuclear Knowledge Management to the Integrated System of Quality and Technological Innovation in Cubaenergía

International Nuclear Information System (INIS)

Oviedo Rivero, I.; González García, A.; Amado Picasso, M.; Yera López, B.; Contreras, M.; López Núñez, A.; García Rodríguez, B.; Elías Hardy, L. L.; Rivero Blanco, J. M.; Peña Tornet, A.; Quintana Castillo, N.

2016-01-01

Full text: Technical knowledge management and innovation become important tools for organizations to meet the needs and expectations of the market and society in general; especially those related to the peaceful use of nuclear energy. Since 2011 Cubaenergia, under the model of the UNE 166002, integrated process management Scientific and Technological Innovation to the requirements of NC-ISO 9001, compliance with national regulations applicable to the sector. In September 2015 the new ISO 9001 includes a clause that makes explicit mention knowledge. Although this clause is not a standard for knowledge management nor does it imply its obligatory; Cubaenergia decided to expand its integrated management system to include the Nuclear Knowledge Management system. In this article the conceptual framework for the integration of these three systems, diagnosis in the organization and the proposed design and implementation plan of management knowledge management integrated analyzes R&D and the quality management system in Cubaenergía. (author

Modern project management theory and knowledge framework

Institute of Scientific and Technical Information of China (English)

Luo Zhongbao

2014-01-01

The scholars increasingly pay at ention to the internal rules in knowledge development and innovation of construction engineering management,as wel as the framework for engineering management body of knowledge. Considering the one-of-a-kind characteristic of construction project s and highly dependence from projects on management knowledge and its innovation,this paper analyzed the knowledge body of engineering management and its development dimension ,such as thinking and knowledge structure dimensions. The engineering management knowledge innovation model and structural model were put forward. The paper reviewed and proposed the engineering management knowledge system framework under engineering thinking mode,including the basic knowledge system framework which is used in engineering management research ,and a framework for body of knowledge which is applicable for engineering management practice. Based on a brief analysis of engineering management practice,this paper analyzed the development progres of engineering management from engineering thinking to ethical thinking and philosophical thinking. A dynamic model formed from the modern engineering management theory was put forward. The construction of projects are divided into two stages:an investment decision-making stage, and project implementation stage. According to the fact that project owners obtain the project products by transaction,the management during project implementation stage are divided into two aspects:project transaction management for the owner, and construction project management for the contractor. Thus, the three theoretical modules of modern engineering management were established:project investment decision-making management theory,engineering transaction management theory, and engineering project management theory. This paper further analyzed the content and basic theoretical issues of each theoretical module.

Knowledge Capture and Management for Space Flight Systems

Science.gov (United States)

Goodman, John L.

2005-01-01

The incorporation of knowledge capture and knowledge management strategies early in the development phase of an exploration program is necessary for safe and successful missions of human and robotic exploration vehicles over the life of a program. Following the transition from the development to the flight phase, loss of underlying theory and rationale governing design and requirements occur through a number of mechanisms. This degrades the quality of engineering work resulting in increased life cycle costs and risk to mission success and safety of flight. Due to budget constraints, concerned personnel in legacy programs often have to improvise methods for knowledge capture and management using existing, but often sub-optimal, information technology and archival resources. Application of advanced information technology to perform knowledge capture and management would be most effective if program wide requirements are defined at the beginning of a program.

Distributed Knowledge Management in Extranets

DEFF Research Database (Denmark)

Pedersen, Mogens Kühn; Larsen, Michael Holm

1999-01-01

Knowledge management exchange schemes based on symmetric incentives are rarely found in the literature. The distributed knowledge model relies upon a double loop knowledge conversion decision support system with symmetric incentives in an extranet. The model merges specific knowledge with knowledge...... chains and networks like replacement, maintenance and services industries....

A System for Managing Critical Knowledge for Accelerator Subsystems: Pansophy

International Nuclear Information System (INIS)

C. Reece; V. Bookwalter; B. Madre

2001-01-01

Accelerator development and construction projects often intentionally push the envelope of well-established technical performance and manageable complexity. In addition, the desire for efficient retention and exploitation of accumulated experience across the multi-decade life cycles of major installations calls for a robust, yet user-friendly knowledge management system. To meet these needs, we are presently deploying a new web-based system at Jefferson Lab: Pansophy. This system is a custom integration of several commercial software utilities, DocushareTM, ColdFusionTM, MatlabTM, IngresTM, and common desktop programs. Users of the system range from process managers, shop-floor technicians, test engineers, to after-the-fact data miners and operations staff. The system integrates important QA elements of procedural control, automated data accumulation into a secured central database, prompt and reliable data query and retrieval, and online analysis tools, all accessed by the user via their platform-independent web browser. A system overview, completed pilot project, and implementation experience to date will be presented

Knowledge management system for risk mitigation in supply chain uncertainty: case from automotive battery supply chain

Science.gov (United States)

Marie, I. A.; Sugiarto, D.; Surjasa, D.; Witonohadi, A.

2018-01-01

Automotive battery supply chain include battery manufacturer, sulphuric acid suppliers, polypropylene suppliers, lead suppliers, transportation service providers, warehouses, retailers and even customers. Due to the increasingly dynamic condition of the environment, supply chain actors were required to improve their ability to overcome various uncertainty issues in the environment. This paper aims to describe the process of designing a knowledge management system for risk mitigation in supply chain uncertainty. The design methodology began with the identification of the knowledge needed to solve the problems associated with uncertainty and analysis of system requirements. The design of the knowledge management system was described in the form of a data flow diagram. The results of the study indicated that key knowledge area that needs to be managed were the knowledge to maintain the stability of process in sulphuric acid process and knowledge to overcome the wastes in battery manufacturing process. The system was expected to be a media acquisition, dissemination and storage of knowledge associated with the uncertainty in the battery supply chain and increase the supply chain performance.

Knowledge Management.

Science.gov (United States)

1999

The first of the four papers in this symposium, "Knowledge Management and Knowledge Dissemination" (Wim J. Nijhof), presents two case studies exploring the strategies companies use in sharing and disseminating knowledge and expertise among employees. "A Theory of Knowledge Management" (Richard J. Torraco), develops a conceptual…

Framework and methodology for knowledge management system implementation

CSIR Research Space (South Africa)

Smuts, H

2009-10-01

Full Text Available Knowledge assets are of far greater value than any tangible asset and provide organisations with the basis for creating a sustainable competitive advantage. The nature of knowledge and knowledge management have given rise to a range of different...

An XML Based Knowledge Management System for e-Collaboration and e-Learning

Directory of Open Access Journals (Sweden)

Varun Gopalakrishna

2004-02-01

Full Text Available This paper presents the development, key features, and the implementation principles of a sustainable and scaleable knowledge management system (KMS prototype for creating, capturing, organizing, and managing digital information in the form of Extensible Markup Language (XML documents and other popular file formats. It is aimed to provide a platform for global, instant, and secure access to and dissemination of information within a knowledge-intensive organization or a cluster of organizations through Internet or intranet. A three-tier system architecture was chosen for the KMS to provide performance and scalability while enabling future development that supports global, secure, real-time, and multi-media communication of information and knowledge among team members separated by great distance. An XML Content Server has been employed in this work to store, index, and retrieve large volumes of XML and binary content.

Applying Knowledge Management in Teacher Evaluation Systems

Science.gov (United States)

Essandoh, Albert

2013-01-01

Teacher evaluations are underused in public schools, resulting in the loss of knowledge critical to professional development. Knowledge management (KM) theory offers approaches that can lead to improvements in the effectiveness of evaluations and teacher performance. This multiple case study of 9 campuses in an exemplary school district…

SiGesDoC: The CIEMAT corporate document and records management system. A tool for managing, saving and disseminating knowledge

International Nuclear Information System (INIS)

Martin Santamaria, E.; Gonzalez Giralda, C.; Bustelo, C.; Gorostiza, C.

2008-01-01

The need to manage, save and disseminate technical scientific knowledge as part of the technology transfer process requires the implementation of Corporate Document and Records Management Systems that support a cultural change in the management of documentation generated in organizations as a result of their research work. In the CIEMAT, most knowledge is developed in R and D projects led by scientists and technologists and managed by the research support personnel and, therefore, it is very important to efficiently manage and control the life cycles of these projects. This article describes the implementation of a corporate document and records management system in the CIEMAT. (Author)

Temporal Convergence for Knowledge Management

Directory of Open Access Journals (Sweden)

Christopher Phillip Martin

2008-05-01

Full Text Available Time and knowledge have tended to be conceptualised in conventional knowledge management systems as either ‘timeless’ recordings of procedures, or time-stamped records of past events and states. The concept of temporal convergence was previously developed to help apply knowledge-management theory to complex military processes such as commander’s intent, shared situation awareness, and self-synchronisation. This paper clarifies the concept and introduces several others in forming a framework to assist discussion and exploration of the types of knowledge required for complex endeavours, such as warfighting, characterised by opposition and uncertainty. The approach is grounded in a pragmatist philosophy and constructivist epistemology. Argument proceeds along mathematical lines from a basis that the types of knowledge most valuable to goal-directed agents in uncertain environments can be modelled as directed graph topologies. The framework is shown to be useful in describing and reasoning about the knowledge requirements and prerequisites for distributed decision-making through the sharing of situational knowledge and common intentions, with practical application to the planning and execution of operations. To the designers of knowledge management systems seeking to address this space, it presents a challenge that cannot be addressed merely by construction, storage, search and retrieval of documents and records pertaining to the past.

Digital Repository as Instrument for Knowledge Management

International Nuclear Information System (INIS)

Hakopov, Zaven N.

2016-03-01

In the modern technologically advanced world, implicit knowledge, but also certain manifestations of tacit knowledge, is accumulated primarily in digital form, increasing the dependence of Knowledge Management (KM) on tools and specifically on digital content management platforms and repositories. The latter, powered by subject classification system such as a thesaurus or an ontology, can form a complete Knowledge Organization System (KOS). The purpose of this paper is to describe and (re)define the role of these systems as an integral part of KM, and present an example of such a KOS, including its major role in knowledge preservation. (author)

Development of a knowledge-based information management system for plant maintenance

International Nuclear Information System (INIS)

Yim, Hyung Sang; Park, Young Jae; Lee, Sang Min; Choi, Jae Boong; Kim, Young Jin; Roh, Eun Chul; Lee, Byung Ine

2003-01-01

Recently, the importance of Plant Maintenance(PM) was highly raised to provide efficient plant operation which highly affects the productivity. For this reason, a number of engineering methodologies, such as Risk-Based Inspection(RBI), Fitness For Service guidelines(FFS), Plant Lifecycle Management(PLM), have been applied to improve the plant operation efficiency. Also, a network-based business operation system, which is called ERP(Enterprise Resource Planning), has been introduced in the field of plant maintenance. However, there was no attempt to connect engineering methodologies to the ERP PM system. In this paper, a knowledge-based information system for the plant operation of steel making company has been proposed. This system, which is named as K-VRS(Knowledge-based Virtual Reality System), provides a connection between ERP plant maintenance module and knowledge-based engineering methodologies, and thus, enables network-based highly effective plant maintenance process. The developed system is expected to play a great role for more efficient and safer plant maintenance

Development of a knowledge-based information management system for plant maintenance

Energy Technology Data Exchange (ETDEWEB)

Yim, Hyung Sang; Park, Young Jae; Lee, Sang Min; Choi, Jae Boong; Kim, Young Jin [Sungkyunkwan Univ., Seoul (Korea, Republic of); Roh, Eun Chul; Lee, Byung Ine [Pohang Iron and Steel Company, Pohang (Korea, Republic of)

2003-07-01

Recently, the importance of Plant Maintenance(PM) was highly raised to provide efficient plant operation which highly affects the productivity. For this reason, a number of engineering methodologies, such as Risk-Based Inspection(RBI), Fitness For Service guidelines(FFS), Plant Lifecycle Management(PLM), have been applied to improve the plant operation efficiency. Also, a network-based business operation system, which is called ERP(Enterprise Resource Planning), has been introduced in the field of plant maintenance. However, there was no attempt to connect engineering methodologies to the ERP PM system. In this paper, a knowledge-based information system for the plant operation of steel making company has been proposed. This system, which is named as K-VRS(Knowledge-based Virtual Reality System), provides a connection between ERP plant maintenance module and knowledge-based engineering methodologies, and thus, enables network-based highly effective plant maintenance process. The developed system is expected to play a great role for more efficient and safer plant maintenance.

The Knowledge Management Research of Agricultural Scientific Research Institution

Institute of Scientific and Technical Information of China (English)

2010-01-01

Based on the perception of knowledge management from experts specializing in different fields,and experts at home and abroad,the knowledge management of agricultural scientific research institution can build new platform,offer new approach for realization of explicit or tacit knowledge,and promote resilience and innovative ability of scientific research institution.The thesis has introduced functions of knowledge management research of agricultural science.First,it can transform the tacit knowledge into explicit knowledge.Second,it can make all the scientific personnel share knowledge.Third,it is beneficial to the development of prototype system of knowledge management.Fourth,it mainly researches the realization of knowledge management system.Fifth,it can manage the external knowledge via competitive intelligence.Sixth,it can foster talents of knowledge management for agricultural scientific research institution.Seventh,it offers the decision-making service for leaders to manage scientific program.The thesis also discusses the content of knowledge management of agricultural scientific research institution as follows:production and innovation of knowledge;attainment and organizing of knowledge;dissemination and share of knowledge;management of human resources and the construction and management of infrastructure.We have put forward corresponding countermeasures to further reinforce the knowledge management research of agricultural scientific research institution.

Contextualisation: An exercise in knowledge management and transfer

CSIR Research Space (South Africa)

Botha, Adele

2017-06-01

Full Text Available 6 References Alguezaui, S., & Filieri, R. (2014). A knowledge-based view of the extending enterprise for enhancing a collaborative innovation advantage. International Journal of Agile Systems and Management, 7(2), 116-131. Amidon, D. M. (1996...–a lightning talk. Paper presented at the IFIP International Conference on Open Source Systems. Lee, M.-C. (2016). Knowledge management and innovation management: best practices in knowledge sharing and knowledge value chain. International Journal...

Knowledge Management Systems: Linking Contribution, Refinement and Use

Science.gov (United States)

Chung, Ting-ting

2009-01-01

Electronic knowledge repositories represent one of the fundamental tools for knowledge management (KM) initiatives. Existing research, however, has largely focused on supply-side driven research questions, such as employee motivation to contribute knowledge to a repository. This research turns attention to the dynamic relationship between the…

Knowledge Management - Identification of Domain Specific Knowledge Processes

DEFF Research Database (Denmark)

Larsen, Michael Holm

1999-01-01

Implementation of Information Technology infer substantial changes to an organisation, e.g. changes in jobs, roles of the company's employees, and the knowledge content of these jobs.This paper point out some of the knowledge management issues and challenges in the case of an implementation of an...... performed by humans. Their decisions are based on the integration of three different kinds of knowledge, i.e. uncodifiable or tacit knowledge, codifiable data from acquisition systems, and codifiable best practice from knowledge repositories....

Knowledge management: another management fad?

Directory of Open Access Journals (Sweden)

Leonard J. Ponzi

2002-01-01

Full Text Available Knowledge management is a subject of a growth body of literature. While capturing the interest of practitioners and scholars in the mid-1990s, knowledge management remains a broadly defined concept with faddish characteristics. Based on annual counts of article retrieved from Science Citation Index, Social Science Citation Index, and ABI Inform referring to three previous recognized management fad, this paper introduces empirical evidence that proposes that a typical management movement generally reveals itself as a fad in approximately five years. In applying this approach and assumption to the case of knowledge management, the findings suggest that knowledge management is at least living longer than typical fads and perhaps is in the process of establishing itself as a new aspect of management. To further the understanding of knowledge management's development, its interdisciplinary activity and breadth are reported and briefly discussed.

Knowledge management in international mergers

NARCIS (Netherlands)

Grotenhuis, F.D.J.; Weggeman, M.C.D.P.

2002-01-01

This paper discusses the need for knowledge management in mergers and acquisitions. In mergers and acquisitions two cultures are combined, and also two systems of knowledge and insights are integrated. In order to develop and sustain competitive advantages for the knowledge-intensive firm, strategic

Knowledge Mangement and Management of Working-life

DEFF Research Database (Denmark)

Ipsen, Christine

2003-01-01

Knowledge Management and the Management of Working Life Research paper – case study Oral presentation Keywords: Knowledge work, knowledge management, working life and knowledge-intensive companies. A single case study has indicated that there is a clear connection between the organizational work......, managerial style and the working environment in knowledge-intensive companies. Furthermore the study indicates that the knowledge-workers only to a limited extent use the formalised working environment–system. Instead current issues are dealt with in a more informal manner. A subsequent systematic search...... on the working conditions within the practice of Knowledge Management, and the organizing of the knowledge work. The overall objective is to analyse the possibilities for knowledge-intensive companies to integrate working environment management and ensure improved working conditions. The methodology employed...

Why Knowledge management is (Cognitive) Psychology

NARCIS (Netherlands)

Jorna, R.J.J.M.; Jorna, R.J.J.M.; Stephenson, N; Radtke, H.R.; Stam, H.J.

2003-01-01

This chapter illustrates how psychology, and cognitive psychology in particular, can enrich the discussions on knowledge management. Beginning with a realistic organizational example of the use of knowledge management, I argue that organizations are multi-actor systems and discuss the relevance of

Knowledge management: processes and systems | Igbinovia ...

African Journals Online (AJOL)

Information Impact: Journal of Information and Knowledge Management. Journal Home · ABOUT THIS JOURNAL · Advanced Search · Current Issue · Archives · Journal Home > Vol 8, No 3 (2017) >. Log in or Register to get access to full text downloads.

Managing Knowledge

OpenAIRE

Connolly, Niall

2013-01-01

This paper provides a perspective on what knowledge is, why knowledge is important, and how we might encourage good knowledge behaviours. A knowledge management framework is described, and although the framework is project management-centric the basic principles are transferrable to other contexts. From a strategic perspective, knowledge can be considered an asset that has the potential to provide a competitive advantage provided that it has intrinsic value, it is not easily accessible by ...

A relational data-knowledge base system and its potential in developing a distributed data-knowledge system

Science.gov (United States)

Rahimian, Eric N.; Graves, Sara J.

1988-01-01

A new approach used in constructing a rational data knowledge base system is described. The relational database is well suited for distribution due to its property of allowing data fragmentation and fragmentation transparency. An example is formulated of a simple relational data knowledge base which may be generalized for use in developing a relational distributed data knowledge base system. The efficiency and ease of application of such a data knowledge base management system is briefly discussed. Also discussed are the potentials of the developed model for sharing the data knowledge base as well as the possible areas of difficulty in implementing the relational data knowledge base management system.

Nuclear knowledge management

International Nuclear Information System (INIS)

Constantin, Marin; Ghitescu, Petre

2007-01-01

Nuclear knowledge is characterized by high-complexity and variety of the component topics and long duration required by the build-up of individual competence. At organizational level, these characteristics made the power of an organization or institution to be determined by the capital accumulated of existing knowledge. Furthermore, the capacity of an organization to re-generate and raise the knowledge capital according to the specific processes it is running according to the existing demand decides its position/ranking in the economy of nuclear field. Knowledge management emphasizes re-utilization of existing practice and experience, upgrade, enrich and re-value of accumulated knowledge. The present paper identifies and classifies the nuclear knowledge steps, namely: tacit knowledge, explicit knowledge, preserving, transfer, knowledge capture etc. On this basis there are identified the existing problems of nuclear knowledge management in Romania such as: difficulties to keep within the country the existing expertise, lack of interest in nuclear education, low level of organization of existing knowledge due to a small number of data bases, an insufficient integration of existing knowledge in IT systems, lack of ontology and taxonomy or an average structuralism. Nuclear knowledge in Romania is facing a major challenge which is generated by the future development of nuclear facilities. It is related to the rising demand of expertise and experts. This challenge is better solved by partnership between end users and institutions of Research and Development and university organization as well which could ensure the generation, transfer and preservation of nuclear knowledge. (authors)

Knowledge management implementation and the tools utilized in ...

African Journals Online (AJOL)

Knowledge management implementation and the tools utilized in healthcare for ... a knowledge driven process and thus knowledge management and the tools to ... health record systems, communities of practice and advanced care planning.

Practice of knowledge management for institutes--take the construction of experience feedback system as the example

International Nuclear Information System (INIS)

Wu Kaiping

2014-01-01

The construction of experience feedback system is an important part and breakthrough point of institutes' knowledge management. It is significant for institutes' design, management, development and innovation. This article introduces the concept of experience feedback for institutes. It also goes details of the content of experience feedback system construction for institutes, including the founding of experience feedback organizational mechanism, the development of experience feedback system, construction of knowledge database system, the construction of knowledge resources, and the appraisal of experience feedback's performance. Furthermore, the recognition and support of leaders, understanding and cooperation of relative departments, and corporation's culture of encouraging knowledge sharing, also are the important guarantees for the good effects of institutes' experience feedback work. (author)

Beyond Learning Management Systems: Designing for Interprofessional Knowledge Building in the Health Sciences

Science.gov (United States)

Lax, Leila; Scardamalia, Marlene; Watt-Watson, Judy; Hunter, Judith; Bereiter, Carl

2010-01-01

This paper examines theoretical, pedagogical, and technological differences between two technologies that have been used in undergraduate interprofessional health sciences at the University of Toronto. One, a learning management system, WebCT 2.0, supports online coursework. The other, a Knowledge Building environment, Knowledge Forum 2.0,…

Knowledge-based operation and management of communications systems

Science.gov (United States)

Heggestad, Harold M.

1988-01-01

Expert systems techniques are being applied in operation and control of the Defense Communications System (DCS), which has the mission of providing reliable worldwide voice, data and message services for U.S. forces and commands. Thousands of personnel operate DCS facilities, and many of their functions match the classical expert system scenario: complex, skill-intensive environments with a full spectrum of problems in training and retention, cost containment, modernization, and so on. Two of these functions are: (1) fault isolation and restoral of dedicated circuits at Tech Control Centers, and (2) network management for the Defense Switched Network (the modernized dial-up voice system currently replacing AUTOVON). An expert system for the first of these is deployed for evaluation purposes at Andrews Air Force Base, and plans are being made for procurement of operational systems. In the second area, knowledge obtained with a sophisticated simulator is being embedded in an expert system. The background, design and status of both projects are described.

Knowledge Management Orientation: An Innovative Perspective to Hospital Management.

Science.gov (United States)

Ghasemi, Matina; Ghadiri Nejad, Mazyar; Bagzibagli, Kemal

2017-12-01

By considering innovation as a new project in hospitals, all the project management's standard steps should be followed in execution. This study investigated the validation of a new set of measures in terms of providing a procedure for knowledge management-oriented innovation that enriches the hospital management system. The relation between innovation and all the knowledge management areas, as the main constructs of project management, was illustrated by referring to project management standard steps and previous studies. Through consultations and meetings with a committee of professional project managers, a questionnaire was developed to measure ten knowledge management areas in hospital's innovation process. Additionally, a group of experts from hospital managers were invited to comment on the applicability of the questionnaires by considering if the items are measurable in hospitals practically. A close-ended, Likert-type scale items, consisted of ten sections, were developed based on project management body of knowledge thorough Delphi technique. It enables the managers to evaluate hospitals' situation to be aware whether the organization follows the knowledge management standards in innovation process or not. By pilot study, confirmatory factor analysis and exploratory factor analysis were conducted to ensure the validity and reliability of the measurement items. The developed items seem to have a potential to help hospital managers and subsequently delivering new products/services successfully based on the standard procedures in their organization. In all innovation processes, the knowledge management areas and their standard steps help hospital managers by a new tool as questionnaire format.

KNOWLEDGE, INTELECTUAL CAPITAL AND QUALITY MANAGEMENT

Directory of Open Access Journals (Sweden)

Stevan Živojinović

2009-12-01

Full Text Available From the contemporary change management paradigm and new, knowledge-based economy, we emphasize the impact of advanced managerial tools. As evidenced in practice, simultaneous implementation of several management approaches, concepts and methods brings about more integral corporate success. We advocate integration of up-to-date approaches - knowledge management (KM and intellectual capital management (ICM as well as balanced scorecard (BSC under the "conceptional umbrella" of quality management, i.e. quality management system (QMS and total quality management (TQM. Interrelating elements of these management concepts through comparison of respective characteristics, differences and similarities, connections and complementary activities, we establish relations and interdependence which result in synergy when applied concurrently. QMS implementation (in accordance with ISO 9000 standard series, enroute to TQM, KM is improved, intellectual capital enlarged (via knowledge, skills, motivation, management systems, procedures, information and product flow, customer and other stakeholder relations and application of BSC facilitated. Conversely, KM and BSC improve opportunities for attaining organisational and business excellence. All mentioned concepts can be viewed as facets of modern integral management model, in continual dynamic interaction that brings about a potential for improved competitive advantage and business performance.

Information and Knowledge Management at South African Law Firms

Directory of Open Access Journals (Sweden)

T du Plessis

2011-07-01

Full Text Available Global and national law firms alike operate in a challenging business environment and managing the firm's information and knowledge assets is increasingly viewed as a key factor in efficient legal service delivery. In legal practice, information management technologies, for example intranets, portals, workflow management systems, document and content management systems, case and project management systems and online dispute resolution systems are becoming important means of legal service delivery. The reason for applying information management technologies and implementing knowledge management strategies in law firms is not only to satisfy clients' growing need for a trusted online platform to interact with legal service providers, but for law firms to capitalise on their intellectual assets, to continuously modernise legal practice management, to empower lawyers, to increase productivity, to use time efficiently, to transfer skills and knowledge from senior to junior professionals, to improve service delivery and to gain competitive advantage. This article firstly reviews the role of information and knowledge management in providing an effective legal service to clients and compares foreign and South African law firms' information management related contexts, challenges and benefits. Secondly, it presents the findings of a survey conducted at South African law firms based on their knowledge management practices. The aim of the article is to provide insights into law firm knowledge management and its effect on providing legal services in an online business environment.

Knowledge Management, Codification and Tacit Knowledge

Science.gov (United States)

Kimble, Chris

2013-01-01

Introduction: This article returns to a theme addressed in Vol. 8(1) October 2002 of the journal: knowledge management and the problem of managing tacit knowledge. Method: The article is primarily a review and analysis of the literature associated with the management of knowledge. In particular, it focuses on the works of a group of economists who…

SOCIAL CRM FOR CUSTOMER KNOWLEDGE MANAGEMENT

Directory of Open Access Journals (Sweden)

Dorota Buchnowska

2014-12-01

Full Text Available The recent development and expansion of Web 2.0 technologies have created remarkable opportunities for Customer Knowledge Management (CKM. The goals of this paper are to analyze how organizations can apply Social CRM (social technologies integrated with traditional CRM systems systems for CKM and to investigate what benefits they may derive from the use of social technologies. To achieve these objectives, the article shows the concept of Social CRM, differences between CRM and SCRM, and a review of CKM models presented in the literature. Then, there are indicated the possibilities of using SCRM solutions in the processes of customer knowledge management, and there are presented examples of the use of different types of social media in the management of different types of customer knowledge.

Asset Management as a Precondition for Knowledge Management

International Nuclear Information System (INIS)

Bajramovic, E.; Waedt, K.; Gupta, D.; Gao, Y.; Parekh, M.

2016-01-01

Full text: Smart sensors and extensively configurable devices are gradually imposed by the automation market. Except for safety systems, they find their way into the next instrumentation and control (I&C) generation. The understanding and handling of these devices require an extensive knowledge management (KM). This will be outlined for security, testing and training. For legacy systems, security often relates to vetting and access control. For digital devices, a refined asset management is needed, e.g., down to board-level support chipsets. Firmware and system/application software have their own configurations, versions and patch levels. So, here, as a first step of the KM, a user needs to know the firmware configurability. Then, trainings can address when to apply patches, perform regression tests and on what to focus, based on accumulated experience. While assets are often addressed implicitly, this document justifies an explicit and semiformal representation of primary and supporting assets (the asset portfolio) and the establishment of an asset management system as a basis for a robust knowledge management. (author

Knowledge-based systems for power management

Science.gov (United States)

Lollar, L. F.

1992-01-01

NASA-Marshall's Electrical Power Branch has undertaken the development of expert systems in support of further advancements in electrical power system automation. Attention is given to the features (1) of the Fault Recovery and Management Expert System, (2) a resource scheduler or Master of Automated Expert Scheduling Through Resource Orchestration, and (3) an adaptive load-priority manager, or Load Priority List Management System. The characteristics of an advisory battery manager for the Hubble Space Telescope, designated the 'nickel-hydrogen expert system', are also noted.

Knowledge Management as Attention

DEFF Research Database (Denmark)

Kreiner, Kristian

2004-01-01

This article explores the case of product development for insights into the potential role of knowledge management. Current literature on knowledge management entertains the notion that knowledge management is a specific set of practices - separate enough to allow specialization of responsibility....... By common standard, the proclaimed responsibility of knowledge management is shared knowledge, saved learning costs and coordinated action in an organization. The significance of the practices of knowledge management is the intention of shared knowledge, saved learning costs and coordinated action....

An Architecture for Context-Aware Knowledge Flow Management Systems

OpenAIRE

Jarrahi, Ali; Kangavari, Mohammad Reza

2012-01-01

The organizational knowledge is one of the most important and valuable assets of organizations. In such environment, organizations with broad, specialized and up-to-date knowledge, adequately using knowledge resources, will be more successful than their competitors. For effective use of knowledge, dynamic knowledge flow from the sources to destinations is essential. In this regard, a novel complex concept in knowledge management is the analysis, design and implementation of knowledge flow man...

A knowledge continuity management program for the energy, infrastructure and knowledge systems center, Sandia National Laboratories.

Energy Technology Data Exchange (ETDEWEB)

Menicucci, David F.

2006-07-01

A growing recognition exists in companies worldwide that, when employees leave, they take with them valuable knowledge that is difficult and expensive to recreate. The concern is now particularly acute as the large ''baby boomer'' generation is reaching retirement age. A new field of science, Knowledge Continuity Management (KCM), is designed to capture and catalog the acquired knowledge and wisdom from experience of these employees before they leave. The KCM concept is in the final stages of being adopted by the Energy, Infrastructure, and Knowledge Systems Center and a program is being applied that should produce significant annual cost savings. This report discusses how the Center can use KCM to mitigate knowledge loss from employee departures, including a concise description of a proposed plan tailored to the Center's specific needs and resources.

KNOWLEDGE AND XML BASED CAPP SYSTEM

Institute of Scientific and Technical Information of China (English)

ZHANG Shijie; SONG Laigang

2006-01-01

In order to enhance the intelligent level of system and improve the interactivity with other systems, a knowledge and XML based computer aided process planning (CAPP) system is implemented. It includes user management, bill of materials(BOM) management, knowledge based process planning, knowledge management and database maintaining sub-systems. This kind of nesting knowledge representation method the system provided can represent complicated arithmetic and logical relationship to deal with process planning tasks. With the representation and manipulation of XML based technological file, the system solves some important problems in web environment such as information interactive efficiency and refreshing of web page. The CAPP system is written in ASP VBScript, JavaScript, Visual C++ languages and Oracle database. At present, the CAPP system is running in Shenyang Machine Tools. The functions of it meet the requirements of enterprise production.

KNOWLEDGE MANAGEMENT UNTUK CUSTOMER SERVICE

Directory of Open Access Journals (Sweden)

Lianna Sugandi

2010-10-01

Full Text Available Knowledge is a success key in every field aspects. Along with the development in the world nowadays, where globalization is a challenge in every Indonesian human resource to face global competition. In this case, education has important part as media in developing qualified human resources and also as the place where they can be educated in their field. In the development of information technology, it came new systems in several fields including what educational field known as e-learning. Knowledge management (KM is one implementation of e-learning. There is a concept that gathers all knowledge aspects in easily accessed file or document, and also in hardly accessed as knowledge and experience.Keywords: knowledge management, human resource, education

Knowledge Management within the Medical University.

Science.gov (United States)

Rauzina, Svetlana Ye; Tikhonova, Tatiana A; Karpenko, Dmitriy S; Bogopolskiy, Gennady A; Zarubina, Tatiana V

2015-01-01

The aim of the work is studying the possibilities of ontological engineering in managing of medical knowledge. And also practical implementation of knowledge management system (KMS) in medical university. The educational process model is established that allows analyzing learning results within time scale. Glossary sub-system has been developed; ontologies of educational disciplines are constructed; environment for setup and solution of situational cases is established; ontological approach to assess competencies is developed. The possibilities of the system for solving situation tasks have been described. The approach to the evaluation of competence has been developed.

Knowledge Exchange and Management Research

DEFF Research Database (Denmark)

Bager, Torben

2018-01-01

for ‘interesting’ discoveries has a potential to lift off papers with a high level of scientific rigor as well as a high level of relevance for practice. Originality: An outcome focus on the relationship between knowledge exchange activities and management research is to our knowledge new in the debate about......Purpose: The growing involvement of management researchers in knowledge exchange activities and collaborative research does not seem to be reflected in a growing academic output. The purpose of this paper is to explore barriers for academic output from these activities as well as the potential...... derived from knowledge exchange activities and Mode 2 research into academic papers such as low priority of case study research in leading management journals, a growing practice orientation in the research funding systems, methodological challenges due to limited researcher control, and disincentives...

A Survey of Knowledge Management Research & Development at NASA Ames Research Center

Science.gov (United States)

Keller, Richard M.; Clancy, Daniel (Technical Monitor)

2002-01-01

This chapter catalogs knowledge management research and development activities at NASA Ames Research Center as of April 2002. A general categorization scheme for knowledge management systems is first introduced. This categorization scheme divides knowledge management capabilities into five broad categories: knowledge capture, knowledge preservation, knowledge augmentation, knowledge dissemination, and knowledge infrastructure. Each of nearly 30 knowledge management systems developed at Ames is then classified according to this system. Finally, a capsule description of each system is presented along with information on deployment status, funding sources, contact information, and both published and internet-based references.

Pengembangan Knowledge Management System pada Bina Nusantara Berbasis Microsoft Sharepoint 2010

Directory of Open Access Journals (Sweden)

Karto Iskandar

2014-06-01

Full Text Available The role of knowledge in an effort to developing and maintaining an organization has been strong regarded as a very important asset. Bina Nusantara is an organization that puts the human resources and paperwork as the main resource to perform maintenance on existing Knowledge. The problems that occur in Bina Nusantara is the high turnover rate leads to knowledge walkout. The purpose of this study is to design and implement features of Knowledge Management System (KMS in Bina Nusantara organization specifically to facilitate knowledge capture, knowledge sharing, and document knowledge to nurture the development of knowledge that occurs in the environment Bina Nusantara. KMS is expected to prevent the knowledge walkout that due to the high turnover rate at Bina Nusantara. The methodology used in this study is the use of literature study and application design for KMS using Microsoft SharePoint 2010 technology. The conclusion of this study is to take advantage of features available in Microsoft SharePoint 2010 as a KMS media at Bina Nusantara become more optimal and easy Knowledge document search.

KNOWLEDGE MANAGEMENT TOOLS FOR THE EUROPEAN KNOWLEDGE BASED SOCIETY

Directory of Open Access Journals (Sweden)

Ramona – Diana Leon

2011-12-01

Full Text Available Increasingly more literature mention that in the current competitive environment, knowledge have become the main source of the competitive advantages, while recent researches regarding economic growth and development have defined knowledge as being the most critical resource of the emerging countries.Therefore, the organizations interest for knowledge has increased, the latter being defined as knowledge management process in order to meet existing needs, to identify and exploit existing and/or acquired knowledge and developing new opportunities.In other words, knowledge management facilitates productive information usage, intelligence growth, storing intellectual capital, strategic planning, flexible acquisition, collection of best practices, increasing the likelihood of being successful as well as a more productive collaboration within the company.In order to benefit from all these advantages, it is required the usage of specific tools including models and systems to stimulate the creation, dissemination and use of knowledge held by each employee and the organization as a whole.

Managing Temporal Knowledge in Port Management Systems

Directory of Open Access Journals (Sweden)

Anita Gudelj

2006-05-01

Full Text Available Large ports need to deal with a number of disparate activities:the movement of ships, containers and other cargo, theloading and unloading of ships and containers, customs activities.As well as human resources, anchorages, channels, lighters,tugs, berths, warehouse and other storage spaces have to beallocated and released. The efficient management of a port involvesmanaging these activities and resources, managing theflows of money involved between the agents providing and usingthese resources, and providing management information.Many information systems will be involved.Many applications have to deal with a large amount of datawhich not only represent the perceived state of the real world atpresent, but also past and/or future states. These applicationsare not served adequately by today's computer managementand database systems. In particular, deletions and updates insuch systems have destructive semantics. This means that previousdatabase contents (representing previous perceived statesof the real world cannot be accessed anymore.A review of how define temporal data models, based ongeneralizing a non-temporal data model in to a temporal one toimprove port management is presented. This paper describes apractical experiment which supports managing temporal dataalong with the corresponding prototype implementations.

Knowledge Management in Projects: Insights from two Perspectives

DEFF Research Database (Denmark)

Christensen, Karina Skovvang; Bukh, Per Nikolaj

2009-01-01

The article focuses on how managerial options in relation to development and sharing of knowledge in projects can be extended by analysing project management from two different, but complementary, knowledge management perspectives: an artefact-oriented and a process-oriented perspective. Further......, the article examines how a similar project management model is used in two different organisations and how its role in knowledge management differs dependent on other knowledge management initiatives and how the production processes are structured. Following the artefact-oriented perspective, the explicit...... dimension of knowledge can be captured, retrieved and reused using knowledge management systems. From the process-oriented perspective, focus is on the tacit or implicit dimension of knowledge and the context for understanding the information is more important. It is concluded that if a company offers...

Evolution of knowledge management

Directory of Open Access Journals (Sweden)

Mašić Branislav

2017-01-01

Full Text Available The theory of business and management is changing rapidly, and changes are expected to continue. Emerging concepts and paradigms are being introduced and applied to organizational life. Knowledge management (KM is not new but rather newly structured concept. Although the concept was not popularized until the last two decades of the 20th century, transmitting and managing knowledge stretch back into distant history. The aim of this paper is to analyse knowledge management evolutionary history and to investigate the use of knowledge management as management tool in organizations. This paper is focused on systematic review of literature on knowledge management. Emphasis is placed on correlation between knowledge management and information and communication technology and advent and use of new tools and techniques; change in the way knowledge has been conceptualized; social context of KM, big data and analytics, artificial intelligence. The importance of knowledge itself was not questioned, as it is recognized as highly valuable resource.

Robustness of a Distributed Knowledge Management Model

DEFF Research Database (Denmark)

Pedersen, Mogens Kühn; Larsen, Michael Holm

1999-01-01

Knowledge management based on symmetric incentives is rarely found in literature. A knowledge exchange model relies upon a double loop knowledge conversion with symmetric incentives in a network. The model merges specific knowledge with knowledge from other actors into a decision support system...

Knowledge Management: A Skeptic's Guide

Science.gov (United States)

Linde, Charlotte

2006-01-01

A viewgraph presentation discussing knowledge management is shown. The topics include: 1) What is Knowledge Management? 2) Why Manage Knowledge? The Presenting Problems; 3) What Gets Called Knowledge Management? 4) Attempts to Rethink Assumptions about Knowledgs; 5) What is Knowledge? 6) Knowledge Management and INstitutional Memory; 7) Knowledge Management and Culture; 8) To solve a social problem, it's easier to call for cultural rather than organizational change; 9) Will the Knowledge Management Effort Succeed? and 10) Backup: Metrics for Valuing Intellectural Capital i.e. Knowledge.

Enhancing knowledge sharing management using BIM technology in construction.

Science.gov (United States)

Ho, Shih-Ping; Tserng, Hui-Ping; Jan, Shu-Hui

2013-01-01

Construction knowledge can be communicated and reused among project managers and jobsite engineers to alleviate problems on a construction jobsite and reduce the time and cost of solving problems related to constructability. This paper proposes a new methodology for the sharing of construction knowledge by using Building Information Modeling (BIM) technology. The main characteristics of BIM include illustrating 3D CAD-based presentations and keeping information in a digital format and facilitation of easy updating and transfer of information in the BIM environment. Using the BIM technology, project managers and engineers can gain knowledge related to BIM and obtain feedback provided by jobsite engineers for future reference. This study addresses the application of knowledge sharing management using BIM technology and proposes a BIM-based Knowledge Sharing Management (BIMKSM) system for project managers and engineers. The BIMKSM system is then applied in a selected case study of a construction project in Taiwan to demonstrate the effectiveness of sharing knowledge in the BIM environment. The results demonstrate that the BIMKSM system can be used as a visual BIM-based knowledge sharing management platform by utilizing the BIM technology.

Knowledge information management toolkit and method

Science.gov (United States)

Hempstead, Antoinette R.; Brown, Kenneth L.

2006-08-15

A system is provided for managing user entry and/or modification of knowledge information into a knowledge base file having an integrator support component and a data source access support component. The system includes processing circuitry, memory, a user interface, and a knowledge base toolkit. The memory communicates with the processing circuitry and is configured to store at least one knowledge base. The user interface communicates with the processing circuitry and is configured for user entry and/or modification of knowledge pieces within a knowledge base. The knowledge base toolkit is configured for converting knowledge in at least one knowledge base from a first knowledge base form into a second knowledge base form. A method is also provided.

Practical examples of how knowledge management is addressed in Point Lepreau heat transport ageing management programs

International Nuclear Information System (INIS)

Slade, J.; Gendron, T.; Greenlaw, G.

2009-01-01

In the mid-1990s, New Brunswick Power Nuclear implemented a Management System Process Model at the Point Lepreau Generating Station that provides the basic elements of a knowledge management program. As noted by the IAEA, the challenge facing the nuclear industry now is to make improvements in knowledge management in areas that are more difficult to implement. Two of these areas are: increasing the value of existing knowledge, and converting tacit knowledge to explicit knowledge (knowledge acquisition). This paper describes some practical examples of knowledge management improvements in the Point Lepreau heat transport system ageing management program. (author)

Managing customer knowledge

OpenAIRE

2013-01-01

M. Phil. (Information Management) Customer relationship management has been exposed as a strategic failure, unveiling only customer dissatisfaction. A new method for managing customers is consequently required. The effect of the knowledge economy has brought about a change in global orientation, in the focus on customer wants and needs to increase satisfaction. There was then a shift in focus from information to knowledge. In such an economy, the customer knowledge management strategy, as ...

An assessment of maintainability of elevator system to improve facilities management knowledge-base

Science.gov (United States)

Siti, N. A.; Asmone, A. S.; Chew, M. Y. L.

2018-02-01

Elevator system is a highly specialized machinery that requires technicians that have a wider array of knowledge in maintaining the system to be safe and reliable. While attaining reliable data of elevator malfunction become challenges, this study has filled the gap by gathering the management-maintenance issues and operational defects of elevator system. Forty-three types of operation defects were found and the consequence defects and their possible causes of occurrences were discussed. To respond to the prime challenges of maintaining elevator system provided by the industry players’ perspective, a theoretical framework is established as a recommendation to improve knowledge base of defects in elevator system which comprises good practices, and solutions to rectify each defects found. Hence, this research paper has theoretically improved the knowledge base of maintainability of elevator system and provide meaningful guidelines in practical senses to the industry professionals.

Managing knowledge and information on nuclear safety

International Nuclear Information System (INIS)

Hahn, L.

2005-01-01

Described is the management of nuclear safety knowledge through education networks, knowledge pool, sharing, archiving and distributing the knowledge information. Demonstrated is the system used at Gesellschaft fuer Anlagen-und Reaktorsicherheit

Nuclear knowledge management: The GRS realisation

International Nuclear Information System (INIS)

Beraha, D.; Westerheide, P.

2004-01-01

Full text: Knowledge has become a crucial factor in our information society in deciding whether companies will last into the future. The aim of knowledge management is to promote systematically the acquisition, use, and distribution of knowledge in an organisation and to initiate measures for improving the knowledge processes. It therefore has a strategic significance for corporate decisions. The GRS faces the challenge of helping to shape the status and use of science and technology even in conditions in which many experts are retiring for age reasons. Knowledge management makes an essential contribution here. Methods and tools of knowledge management that support these activities will be outlined in the final paper. It will show also the ways of how systematic knowledge management in the GRS and its integration into projects is being performed. The approach of knowledge management for strengthening this factor consists in systematically analysing the knowledge-related processes in the identification, acquisition, sharing, distribution, use, retention, and growth of knowledge and in developing methods with the aim of managing knowledge processes better in the company. Advanced information technology enables knowledge-orientated methods ('enabling technologies') to be supported and put to good practical use. The acute lack of newcomers in the field of nuclear techniques and the narrowing financial situation are strengthening the GRS approach. To show the operational actions of knowledge management in a complete form a knowledge model has been introduced at GRS that puts the different fields of action into context with the normative and strategic goals. That model will be presented. A further section will illuminate the supporting means for practical knowledge management, whether these are procedures for the daily work or tools like the GRS Portal, the Document Management System or tools for online collaboration. Under its caption 'project oriented knowledge

The role of knowledge management tools in supporting sustainable forest management

Directory of Open Access Journals (Sweden)

H. Vacik

2013-12-01

Full Text Available Aim of study: Knowledge Management (KM tools facilitate the implementation of knowledge processes by identifying, creating, structuring, and sharing knowledge through use of information technology in order to improve decision-making. In this contribution, we review the way in which KM tools and techniques are used in forest management, and categorize a selected set of them according to their contribution to support decision makers in the phases of problem identification, problem modelling, and problem solving.Material and Methods: Existing examples of cognitive mapping tools, web portals, workflow systems, best practices, and expert systems as well as intelligent agents are screened for their applicability and use in the context of decision support for sustainable forest management. Evidence from scientific literature and case studies is utilized to evaluate the contribution of the different KM tools to support problem identification, problem modelling, and problem solving.Main results: Intelligent agents, expert systems and cognitive maps support all phases of the forest planning process strongly. Web based tools have good potential to support participatory forest planning. Based on the needs of forest management decision support and the thus-far underutilized capabilities of KM tools it becomes evident that future decision analysis will have to consider the use of KM more intensively. Research highlights: As the problem-solving process is the vehicle for connecting both knowledge and decision making performance, the next generation of DSS will need to better encapsulate practices that enhance and promote knowledge management. Web based tools will substitute desktop applications by utilizing various model libraries on the internet.Keywords: best practices; cognitive mapping; expert systems; intelligent agents; web portals; workflow systems; Decision Support Systems. 

Integrated Risk and Knowledge Management Program -- IRKM-P

Science.gov (United States)

Lengyel, David M.

2009-01-01

The NASA Exploration Systems Mission Directorate (ESMD) IRKM-P tightly couples risk management and knowledge management processes and tools to produce an effective "modern" work environment. IRKM-P objectives include: (1) to learn lessons from past and current programs (Apollo, Space Shuttle, and the International Space Station); (2) to generate and share new engineering design, operations, and management best practices through preexisting Continuous Risk Management (CRM) procedures and knowledge-management practices; and (3) to infuse those lessons and best practices into current activities. The conceptual framework of the IRKM-P is based on the assumption that risks highlight potential knowledge gaps that might be mitigated through one or more knowledge management practices or artifacts. These same risks also serve as cues for collection of knowledge particularly, knowledge of technical or programmatic challenges that might recur.

Knowledge Management Systems and Open Innovation in Second Tier UK Universities

Science.gov (United States)

Chaston, Ian

2012-01-01

The purpose of this paper is to examine the performance of second tier UK universities in relation to the effectiveness of their knowledge management systems and involvement in open innovation. Data were acquired using a mail survey of academic staff in social science and business faculties in second tier institutions. The results indicate that…

Knowledge Transfer in Collaborative Knowledge Management: A Semiotic View

Directory of Open Access Journals (Sweden)

Norbert Jastroch

2010-12-01

Full Text Available Codification and transfer of knowledge is essential in the practice of knowledge management. Theoretical knowledge, like scientific theories and models, by nature comes in coded representation for the explicit purpose of transfer. Practical knowledge, as involved frequently in engineering or business operations, however, is a priori uncoded, making transfer for further use or the generation of new knowledge difficult. A great deal of systems engineering effort in recent years has been focused on resolving issues related to this sort of knowledge transfer. Semantic technologies play a major role in here, along with the development of ontologies. This paper presents a semiotic perspective on transfer of knowledge within collaborations.

Knowledge management in health: a systematic literature review.

Science.gov (United States)

Rocha, Elyrose Sousa Brito; Nagliate, Patricia; Furlan, Claudia Elisangela Bis; Rocha, Kerson; Trevizan, Maria Auxiliadora; Mendes, Isabel Amélia Costa

2012-01-01

Knowledge has been used as a resource for intelligent and effective action planning in organizations. Interest in research on knowledge management processes has intensified in different areas. A systematic literature review was accomplished, based on the question: what are the contributions of Brazilian and international journal publications on knowledge management in health? The sample totaled 32 items that complied with the inclusion criteria. The results showed that 78% of journals that published on the theme are international, 77% of researchers work in higher education and 65% have a Ph.D. The texts gave rise to five thematic categories, mainly: development of knowledge management systems in health (37.5%), discussion of knowledge management application in health (28.1%) and nurses' function in knowledge management (18.7%).

Use of a wiki as a radiology departmental knowledge management system.

Science.gov (United States)

Meenan, Christopher; King, Antoinette; Toland, Christopher; Daly, Mark; Nagy, Paul

2010-04-01

Information technology teams in health care are tasked with maintaining a variety of information systems with complex support requirements. In radiology, this includes picture archive and communication systems, radiology information systems, speech recognition systems, and other ancillary systems. Hospital information technology (IT) departments are required to provide 24 x 7 support for these mission-critical systems that directly support patient care in emergency and other critical care departments. The practical know-how to keep these systems operational and diagnose problems promptly is difficult to maintain around the clock. Specific details on infrequent failure modes or advanced troubleshooting strategies may reside with only a few senior staff members. Our goal was to reduce diagnosis and recovery times for issues with our mission-critical systems. We created a knowledge base for building and quickly disseminating technical expertise to our entire support staff. We used an open source, wiki-based, collaborative authoring system internally within our IT department to improve our ability to deliver a high level of service to our customers. In this paper, we describe our evaluation of the wiki and the ways in which we used it to organize our support knowledge. We found the wiki to be an effective tool for knowledge management and for improving our ability to provide mission-critical support for health care IT systems.

Knowledge Management: An Introduction.

Science.gov (United States)

Mac Morrow, Noreen

2001-01-01

Discusses issues related to knowledge management and organizational knowledge. Highlights include types of knowledge; the knowledge economy; intellectual capital; knowledge and learning organizations; knowledge management strategies and processes; organizational culture; the role of technology; measuring knowledge; and the role of the information…

The Role of Dissonance in Knowledge Exchange: A Case Study of a Knowlegde Management System Implementation

NARCIS (Netherlands)

Pumareja, D.T.; Sikkel, Nicolaas

This study examines the non-adoption of a knowledge management system for knowledge exchange among a distributed group of non-life insurance experts. The users participated with enthusiasm in the design process where they provided functional and data specifications for the system. However, a few

Knowledge Management Enablers and Process in Hospital Organizations.

Science.gov (United States)

Lee, Hyun-Sook

2017-02-01

This research aimed to investigate the effects of knowledge management enablers, such as organizational structure, leadership, learning, information technology systems, trust, and collaboration, on the knowledge management process of creation, storage, sharing, and application. Using data from self-administered questionnaires in four Korean tertiary hospitals, this survey investigated the main organizational factors affecting the knowledge management process in these organizations. A total of 779 questionnaires were analyzed using SPSS 18.0 and AMOS 18.0. The results showed that organizational factors affect the knowledge management process differently in each hospital organization. From a managerial perspective, the implications of these factors for developing organizational strategies that encourage and foster the knowledge management process are discussed.

Managing Knowledge-Based Resource Capabilities Under Uncertainty

OpenAIRE

Janice E. Carrillo; Cheryl Gaimon

2004-01-01

A firm's ability to manage its knowledge-based resource capabilities has become increasingly important as a result of performance threats triggered by technology change and intense competition. At the manufacturing plant level, we focus on three repositories of knowledge that drive performance. First, the physical production or information systems represent knowledge embedded in the plant's technical systems. Second, the plant's workforce has knowledge, including diverse scientific informatio...

BUSINESS PROCESS MODELLING: A FOUNDATION FOR KNOWLEDGE MANAGEMENT

Directory of Open Access Journals (Sweden)

Vesna Bosilj-Vukšić

2006-12-01

Full Text Available Knowledge management (KM is increasingly recognised as a strategic practice of knowledge-intensive companies, becoming an integral part of an organisation's strategy to improve business performance. This paper provides an overview of business process modelling applications and analyses the relationship between business process modelling and knowledge management projects. It presents the case study of Croatian leading banks and the insurance company, discussing its practical experience in conducting business process modelling projects and investigating the opportunity for integrating business process repository and organisational knowledge as the foundation for knowledge management system development.

Participatory knowledge-management design: A semiotic approach

DEFF Research Database (Denmark)

Valtolina, Stefano; Barricelli, Barbara Rita; Dittrich, Yvonne

2012-01-01

vocabularies, notations, and suitable visual structures for navigating among interface elements. To this end, the paper describes how our semiotic approach supports processes for representing, storing, accessing, and transferring knowledge through which the information architecture of an interactive system can......The aim of this paper is to present a design strategy for collaborative knowledge-management systems based on a semiotic approach. The contents and structure of experts' knowledge is highly dependent on professional or individual practice. Knowledge-management systems that support cooperation...... a semiotic perspective to computer application and human–computer interaction. From a semiotic perspective, the computer application is both a message from the designer to the user about the structure of the problem domain, as well as about interaction with it, and a structured channel for the user...

E-Catalogue “Knowledge Management Practices in Nuclear Organizations”

International Nuclear Information System (INIS)

Sheveleva, S.; Pasztory, Z.

2014-01-01

The objectives of NKM E-Catalogue: Many nuclear organizations from IAEA Member States have considerable experiences and excellent achievements in the development of Knowledge Management Systems. Depending on organization’s strategy and type of business, they choose various methods and tools of knowledge management for realizing their aims. This catalogue will be available to all Member States interested in learning about collected knowledge management practices in order to enhance their own knowledge management programmes

Knowledge Management

DEFF Research Database (Denmark)

Hald Nielsen, Bo; Nicolajsen, Katrine

For Økonomistyrelsen opstilles en teoretisk model over forudsætningerne for, at mmah er kan anvende knowledge management. Praksis vurderes dernæst i forhold til denne model.......For Økonomistyrelsen opstilles en teoretisk model over forudsætningerne for, at mmah er kan anvende knowledge management. Praksis vurderes dernæst i forhold til denne model....

A web-based knowledge management system integrating Western and Traditional Chinese Medicine for relational medical diagnosis.

Science.gov (United States)

Herrera-Hernandez, Maria C; Lai-Yuen, Susana K; Piegl, Les A; Zhang, Xiao

2016-10-26

This article presents the design of a web-based knowledge management system as a training and research tool for the exploration of key relationships between Western and Traditional Chinese Medicine, in order to facilitate relational medical diagnosis integrating these mainstream healing modalities. The main goal of this system is to facilitate decision-making processes, while developing skills and creating new medical knowledge. Traditional Chinese Medicine can be considered as an ancient relational knowledge-based approach, focusing on balancing interrelated human functions to reach a healthy state. Western Medicine focuses on specialties and body systems and has achieved advanced methods to evaluate the impact of a health disorder on the body functions. Identifying key relationships between Traditional Chinese and Western Medicine opens new approaches for health care practices and can increase the understanding of human medical conditions. Our knowledge management system was designed from initial datasets of symptoms, known diagnosis and treatments, collected from both medicines. The datasets were subjected to process-oriented analysis, hierarchical knowledge representation and relational database interconnection. Web technology was implemented to develop a user-friendly interface, for easy navigation, training and research. Our system was prototyped with a case study on chronic prostatitis. This trial presented the system's capability for users to learn the correlation approach, connecting knowledge in Western and Traditional Chinese Medicine by querying the database, mapping validated medical information, accessing complementary information from official sites, and creating new knowledge as part of the learning process. By addressing the challenging tasks of data acquisition and modeling, organization, storage and transfer, the proposed web-based knowledge management system is presented as a tool for users in medical training and research to explore, learn and

Development of a Knowledge Management Model for the Development of a Quality Public Sector Management System for the Office of the Primary Educational Service Area

Science.gov (United States)

Khotbancha, Wijitra; Chantarasombat, Chalard; Sriampai, Anan

2015-01-01

The objectives of this research were: 1) to study the current situation and problem of Knowledge Management of the office of the primary education service area, 2) to develop a Knowledge Management model, 3) to study the success of the implementation of the Knowledge Management system. There were 25 persons in the target group. There were 2 kinds…

Socially Grounded Analysis of Knowledge Management Systems and Processes

NARCIS (Netherlands)

Guizzardi, R.S.S.; Perini, A.; Dignum, V.

2008-01-01

In the struggle to survive and compete in face of constant technological changes and unstable business environments, organizations recognize knowledge as its most valuable asset. Consequently, these organizations often invest on Knowledge Management (KM), seeking to enhance their internal processes

Knowledge management in support of enterprise risk management

OpenAIRE

Rodriguez, Eduardo; Edwards, John S.

2014-01-01

Risk management and knowledge management have so far been studied almost independently. The evolution of risk management to the holistic view of Enterprise Risk Management requires the destruction of barriers between organizational silos and the exchange and application of knowledge from different risk management areas. However, knowledge management has received little or no attention in risk management. This paper examines possible relationships between knowledge management constructs relate...

Infrastructure requirement of knowledge management system model of statistical learning tool (SLT) for education community

Science.gov (United States)

Abdullah, Rusli; Samah, Bahaman Abu; Bolong, Jusang; D'Silva, Jeffrey Lawrence; Shaffril, Hayrol Azril Mohamed

2014-09-01

Today, teaching and learning (T&L) using technology as tool is becoming more important especially in the field of statistics as a part of the subject matter in higher education system environment. Eventhough, there are many types of technology of statistical learnig tool (SLT) which can be used to support and enhance T&L environment, however, there is lack of a common standard knowledge management as a knowledge portal for guidance especially in relation to infrastructure requirement of SLT in servicing the community of user (CoU) such as educators, students and other parties who are interested in performing this technology as a tool for their T&L. Therefore, there is a need of a common standard infrastructure requirement of knowledge portal in helping CoU for managing of statistical knowledge in acquiring, storing, desseminating and applying of the statistical knowedge for their specific purposes. Futhermore, by having this infrastructure requirement of knowledge portal model of SLT as a guidance in promoting knowledge of best practise among the CoU, it can also enhance the quality and productivity of their work towards excellence of statistical knowledge application in education system environment.

Marshall Space Flight Center Propulsion Systems Department (PSD) Knowledge Management (KM) Initiative

Science.gov (United States)

Caraccioli, Paul; Varnedoe, Tom; Smith, Randy; McCarter, Mike; Wilson, Barry; Porter, Richard

2006-01-01

NASA Marshall Space Flight Center's Propulsion Systems Department (PSD) is four months into a fifteen month Knowledge Management (KM) initiative to support enhanced engineering decision making and analyses, faster resolution of anomalies (near-term) and effective, efficient knowledge infused engineering processes, reduced knowledge attrition, and reduced anomaly occurrences (long-term). The near-term objective of this initiative is developing a KM Pilot project, within the context of a 3-5 year KM strategy, to introduce and evaluate the use of KM within PSD. An internal NASA/MSFC PSD KM team was established early in project formulation to maintain a practitioner, user-centric focus throughout the conceptual development, planning and deployment of KM technologies and capabilities within the PSD. The PSD internal team is supported by the University of Alabama's Aging Infrastructure Systems Center of Excellence (AISCE), lntergraph Corporation, and The Knowledge Institute. The principle product of the initial four month effort has been strategic planning of PSD KNI implementation by first determining the "as is" state of KM capabilities and developing, planning and documenting the roadmap to achieve the desired "to be" state. Activities undertaken to suppoth e planning phase have included data gathering; cultural surveys, group work-sessions, interviews, documentation review, and independent research. Assessments and analyses have beon pedormed including industry benchmarking, related local and Agency initiatives, specific tools and techniques used and strategies for leveraging existing resources, people and technology to achieve common KM goals. Key findings captured in the PSD KM Strategic Plan include the system vision, purpose, stakeholders, prioritized strategic objectives mapped to the top ten practitioner needs and analysis of current resource usage. Opportunities identified from research, analyses, cultural1KM surveys and practitioner interviews include

Strategic knowledge management: a methodology for structuring and analysing knowledge resources

International Nuclear Information System (INIS)

Ricciardi, Rita Izabel

2009-01-01

This work presents a methodology to organize, to classify and to assess the knowledge resources of an organization. This methodology presents an innovative integration of the following elements: (a) a systemic vision of the organization; (b) a representation maps of organization strategy; (c) the identification of relevant knowledge through process analysis; (d) the reconfiguration and representation of the identified knowledge in maps; (e) a combination of critical analysis (importance and vulnerability) and of strategic analysis to assess knowledge. Such methodology was applied to the Radiopharmaceutical Center of Nuclear and Energetic Research Institute resulting in a very rich vision and understanding of the knowledge domains that are crucial to the CR. This kind of analysis has allowed a sharp perception of the knowledge problems of the Center and has also made visible the needed connections between Strategic Management and Knowledge Management. (author)

THE RELATIONSHIP BETWEEN FUZZY REASONING AND ITS TEMPORAL CHARACTERISTICS FOR KNOWLEDGE MANAGEMENT

Directory of Open Access Journals (Sweden)

Daniela SARPE

2006-01-01

Full Text Available The knowledge management systems based on artificial reasoning (KMAR tries to provide computers the capabilities of performing various intelligent tasks for which their human users resort to their knowledge and collective intelligence. There is a need for incorporating aspects of time and imprecision into knowledge management systems, considering appropriate semantic foundations. The aim of this paper is to present the FRTES, a real-time fuzzy expert system, embedded in a knowledge management system. Our expert system is a special possibilistic expert system, developed in order to focus on fuzzy knowledge.

Knowledge management in fast reactors

International Nuclear Information System (INIS)

Kuriakose, K.K.; Satya Murty, S.A.V.; Swaminathan, P.; Raj, Baldev

2010-01-01

This paper highlights the work that is being carried out in Knowledge Management of Fast Reactors at Indira Gandhi Centre for Atomic Research (IGCAR) including a few examples of how the knowledge acquired because of various incidents in the initial years has been utilized for the successful operation of Fast Breeder Test Reactor. It also briefly refers to the features of the IAEA initiative on the preservation of Knowledge in the area of Fast Reactors in the form of 'Fast Reactor Knowledge Organization System' (FR-KOS), which is based on a taxonomy for storage and mining of Fast Reactor Knowledge. (author)

Knowledge Based Help desk System in Nuclear Malaysia

International Nuclear Information System (INIS)

Mohamad Safuan Sulaiman; Abdul Muin Abdul Rahman; Norzalina Nasirudin; Khairiel Adyani Abdul Ghani; Abdul Aziz Mhd Ramli; Mohd Ashhar Khalid

2012-01-01

Knowledge based (K-based) Help desk system is a knowledge oriented web based system that provides support to business process of the technical service providers. It is a multi-centric system which focuses on end-users, technical workers and higher level management through utilization of knowledge which resides and grows within the system. The objectives of the system are to be a user-friendly, capture technical knowledge for efficient performance and educating users for self reliance. These were achieved through the improvement of the help desk business process and better management of technical knowledge. This system has been tested and implemented in Information Technology Center (IT), Engineering Division (BKJ) and Instrumentation and Automation Center (IAC) at the Malaysian Nuclear Agency (Nuclear Malaysia). Higher levels of user satisfaction and faster growth in technical knowledge repository have been recorded in the system. This paper describes the help desk system in the perspective of management of its technical knowledge contributing to strengthening organizational knowledge asset of Nuclear Malaysia as national nuclear research institution. (Author)

Bridging the Science-Management Divide: Moving from Unidirectional Knowledge Transfer to Knowledge Interfacing and Sharing

Directory of Open Access Journals (Sweden)

Dirk J. Roux

2006-06-01

Full Text Available Sustainable ecosystem management relies on a diverse and multi-faceted knowledge system in which techniques are continuously updated to reflect current understanding and needs. The challenge is to minimize delay as ideas flow from intent through scientific capability, and finally to implementation to achieve desired outcomes. The best way to do this is by setting the stage for the flow of knowledge between researchers, policy makers, and resource managers. The cultural differences between these groups magnify the challenge. This paper highlights the importance of the tacit dimension of knowledge, and how this renders the concept of knowledge transfer much less useful than the concepts of information transfer and technology transfer. Instead of knowledge transfer, we propose that "co-production" of knowledge through collaborative learning between "experts" and "users" is a more suitable approach to building a knowledge system for the sustainable management of ecosystems. This can be achieved through knowledge interfacing and sharing, but requires a shift from a view of knowledge as a "thing" that can be transferred to viewing knowledge as a "process of relating" that involves negotiation of meaning among partners. Lessons from informal communities of practice provide guidance on how to nurture and promote knowledge interfacing between science and management in R&D programs.

[Knowledge management (I)].

Science.gov (United States)

Ruiz Moreno, J; Cruz Martín Delgado, M

2001-09-01

Beyond to be in fashion, the knowledge management (KM) is by itself a powerful strategic weapon for managing organizations. In a first part, the authors analyze strategic concepts related to management, emphasizing the attachment between KM and competitive advantage. Finally, the authors tie the KM to learning process ("tacit knowledge", "socialization", "externalization", "combination", and "internationalization").

Knowledge-enabled Customer Relationship Management: integrating customer relationship management and knowledge management concepts

OpenAIRE

Gebert, Henning; Geib, Malte; Kolbe, Lutz; Brenner, Walter

2003-01-01

The concepts of customer relationship management (CRM) and knowledge management (KM) both focus on allocating resources to supportive business activities in order to gain competitive advantages. CRM focuses on managing the relationship between a company and its current and prospective customer base as a key to success, while KM recognizes the knowledge available to a company as a major success factor.From a business process manager's perspective both the CRM and KM approaches promise a positi...

Project Management as a means of knowledge communication for the Information economy

DEFF Research Database (Denmark)

Kampf, Constance

Currently Project Management as a field is understood from an engineering and management perspective as a system of planning, managing and monitoring work processes involved in projects.  The systems focus does not preclude communication as an important element, but it does not synthesize...... communication concepts with project management practices. Understanding Project Management from a communication perspective entails synthesizing key concepts from Knowledge Communication, Knowledge Management and Rhetoric.  From Knowledge Communication, key concepts include Wenger's Communities of Practice...... (1998), Nonaka & Takeuchi´s' SECI model describing the relationship between tacit and explicit knowledge in the context of knowledge creation (1995), and Davenport & Prusak's problematization of knowledge definitions in Working Knowledge (1998, 2000).  From a Knowledge Management Perspective, key...

MANAGEMENT SYSTEM OF KNOWLEDGE WORKERS IN THE CONTEMPORARY ENTERPRISE

Directory of Open Access Journals (Sweden)

Michał Igielski

2016-12-01

Full Text Available Changes in the twenty-first century are faster and appear unexpectedly. They are not always necessary for the smooth functioning of the company. This is the domain of globalization, where new events - opportunities or threats are challenging the viability against which the questions are now all companies. More and more depends on the intangible assets of the undertaking, its strategic potential. Therefore Przedsiębiorsto creates and develops skills which then turns on competence. It is ond become the basis for competitiveness. The main determinant in this process is not only optimal, but the skillful management of intellectual capital. Its importance in recent years is constantly increasing, and the success of the market determines the joint commitment of all organizational units. Certain types of work require to the larger amount of knowledge, experience and independent thinking, and custom than others. For all employers, it is important to recognize these differences and create a new management principles ketegorią professionals who have knowledge useful for the enterprise - are knowledge workers. Therefore, the purpose of this article is an attempt to show management knowledge workers in modern companies, based on tests carried out in the years 2013 - 2015, in 100 large companies operating in the Baltic Sea Region

Scientific Knowledge Management in Socio-environmental Systems Context

Directory of Open Access Journals (Sweden)

Luiza Beth Nunes Alonso

2011-11-01

Full Text Available This article focuses on the efficiency of scientific knowledge involved in the context of managing a particular socio-environmental as that composed by Amazon. In a first part, we introduce the actual tools used to create and disseminate knowledge among scientists and to stakeholders. In the second part, we give a structural framework, concerning the co-construction of an interdisciplinary scientific knowledge on a specific geographical region. This structural framework, which is as mathematical object "free of context", provides a contextual efficiency of scientific work when it combines multi-disciplinarity, interdisciplinarity and transdisciplinarity.

Analysis of the relation between knowledge engineering and knowledge management based on the Nonaka and Takeuchi models

Directory of Open Access Journals (Sweden)

Christian Reyes

2007-07-01

Full Text Available The use of the Knowledge Management is fundamental in the creation of value within the companies, being at the present time a new form to obtain competitive advantages in specific market. Also, for the process of value creation is necessary to use specifics Information Technologies that they allow to reach the objectives drawn up when implementing a Knowledge Management project. In this sense, one of the more complete and efficient Information Technologies is the Knowledge Based System that as well comprises of the Knowledge Engineering. This article tries to analyze the existing relation between Knowledge Management, a specific model of knowledge creation, the Knowledge Based System and how this Information Technologies play a very important role in the creation, codification and transference of knowledge.

Knowledge management for efficient quantitative analyses during regulatory reviews.

Science.gov (United States)

Krudys, Kevin; Li, Fang; Florian, Jeffry; Tornoe, Christoffer; Chen, Ying; Bhattaram, Atul; Jadhav, Pravin; Neal, Lauren; Wang, Yaning; Gobburu, Joga; Lee, Peter I D

2011-11-01

Knowledge management comprises the strategies and methods employed to generate and leverage knowledge within an organization. This report outlines the activities within the Division of Pharmacometrics at the US FDA to effectively manage knowledge with the ultimate goal of improving drug development and advancing public health. The infrastructure required for pharmacometric knowledge management includes provisions for data standards, queryable databases, libraries of modeling tools, archiving of analysis results and reporting templates for effective communication. Two examples of knowledge management systems developed within the Division of Pharmacometrics are used to illustrate these principles. The benefits of sound knowledge management include increased productivity, allowing reviewers to focus on research questions spanning new drug applications, such as improved trial design and biomarker development. The future of knowledge management depends on the collaboration between the FDA and industry to implement data and model standards to enhance sharing and dissemination of knowledge.

Uncertainty management in knowledge based systems for nondestructive testing-an example from ultrasonic testing

International Nuclear Information System (INIS)

Rajagopalan, C.; Kalyanasundaram, P.; Baldev Raj

1996-01-01

The use of fuzzy logic, as a framework for uncertainty management, in a knowledge-based system (KBS) for ultrasonic testing of austenitic stainless steels is described. Parameters that may contain uncertain values are identified. Methodologies to handle uncertainty in these parameters using fuzzy logic are detailed. The overall improvement in the performance of the knowledge-based system after incorporating fuzzy logic is discussed. The methodology developed being universal, its extension to other KBS for nondestructive testing and evaluation is highlighted. (author)

The role of knowledge management tools in supporting sustainable forest management

Energy Technology Data Exchange (ETDEWEB)

Vacik, H.; Torresan, C.; Hujala, T.; Khadka, C.; Reynolds, K.

2013-07-01

Aim of study: Knowledge Management (KM) tools facilitate the implementation of knowledge processes by identifying, creating, structuring, and sharing knowledge through use of information technology in order to improve decision-making. In this contribution, we review the way in which KM tools and techniques are used in forest management, and categorize a selected set of them according to their contribution to support decision makers in the phases of problem identification, problem modelling, and problem solving. Material and methods: Existing examples of cognitive mapping tools, web portals, work flow systems, best practices, and expert systems as well as intelligent agents are screened for their applicability and use in the context of decision support for sustainable forest management. Evidence from scientific literature and case studies is utilized to evaluate the contribution of the different KM tools to support problem identification, problem modelling, and problem solving. Main results: Intelligent agents, expert systems and cognitive maps support all phases of the forest planning process strongly. Web based tools have good potential to support participatory forest planning. Based on the needs of forest management decision support and the thus-far under utilized capabilities of KM tools it becomes evident that future decision analysis will have to consider the use of KM more intensively. Research highlights: As the problem-solving process is the vehicle for connecting both knowledge and decision making performance, the next generation of DSS will need to better encapsulate practices that enhance and promote knowledge management. Web based tools will substitute desktop applications by utilizing various model libraries on the internet. (Author)

Safety and Mission Assurance Knowledge Management Retention: Managing Knowledge for Successful Mission Operations

Science.gov (United States)

Johnson, Teresa A.

2006-01-01

Knowledge Management is a proactive pursuit for the future success of any large organization faced with the imminent possibility that their senior managers/engineers with gained experiences and lessons learned plan to retire in the near term. Safety and Mission Assurance (S&MA) is proactively pursuing unique mechanism to ensure knowledge learned is retained and lessons learned captured and documented. Knowledge Capture Event/Activities/Management helps to provide a gateway between future retirees and our next generation of managers/engineers. S&MA hosted two Knowledge Capture Events during 2005 featuring three of its retiring fellows (Axel Larsen, Dave Whittle and Gary Johnson). The first Knowledge Capture Event February 24, 2005 focused on two Safety and Mission Assurance Safety Panels (Space Shuttle System Safety Review Panel (SSRP); Payload Safety Review Panel (PSRP) and the latter event December 15, 2005 featured lessons learned during Apollo, Skylab, and Space Shuttle which could be applicable in the newly created Crew Exploration Vehicle (CEV)/Constellation development program. Gemini, Apollo, Skylab and the Space Shuttle promised and delivered exciting human advances in space and benefits of space in people s everyday lives on earth. Johnson Space Center's Safety & Mission Assurance team work over the last 20 years has been mostly focused on operations we are now beginning the Exploration development program. S&MA will promote an atmosphere of knowledge sharing in its formal and informal cultures and work processes, and reward the open dissemination and sharing of information; we are asking "Why embrace relearning the "lessons learned" in the past?" On the Exploration program the focus will be on Design, Development, Test, & Evaluation (DDT&E); therefore, it is critical to understand the lessons from these past programs during the DDT&E phase.

Confirming the Stankosky Knowledge Management Framework

Science.gov (United States)

Ternes, Carl D., Jr.

2011-01-01

As a managerial construct, knowledge management (KM) optimizes organizational knowledge assets to achieve sustainable business advantages by connecting people with the intellectual resources needed to operate more effectively. Yet KM may have its greatest impact when used with repeatable, systems engineering-based "frameworks." As such, this study…

KESS: Knowledge Engineering Support System

OpenAIRE

Said, Mohamed Ben; Dougherty, Nini; Anderson, Curtis; Altman, Stanley J.; Bouhaddou, Omar; Warner, Homer R.

1987-01-01

KESS (Knowledge Engineering Support System) is a relational information management system created at the University of Utah to document each step in the building of four expert knowledge bases. In weekly knowledge engineering sessions, groups of experts propose decision making criteria and examine information sources in the process of creating HELP knowledge frames. KESS utilizes many-to-many links with multiple files and central link files to track the different kinds of information generate...

Personal knowledge management: the foundation of organisational knowledge management

Directory of Open Access Journals (Sweden)

Priti Jain

2011-01-01

Full Text Available The purpose of this small-scale study was to explore how people perceived Personal Knowledge Management (PKM, whether people were aware of the PKM concept, and how PKM can have an impact on organisational knowledge management and productivity. A questionnaire survey with quantitative and qualitative questions was used. The study revealed that a majority (63% of respondents were not aware of the PKM concept; 33% were aware, while 2% had a vague idea about it. Eighty three (83% felt that it was important to manage personal knowledge and that PKM could increase individual productivity and organisational performance. The major recommendations included creating awareness about PKM. It should be at the heart of each employee-development programme, alignment of personal and organisational goals and adequate facilities and training in PKM.

Knowledge management: organizing nursing care knowledge.

Science.gov (United States)

Anderson, Jane A; Willson, Pamela

2009-01-01

Almost everything we do in nursing is based on our knowledge. In 1984, Benner (From Novice to Expert: Excellence and Power in Clinical Nursing Practice. Menlo Park, CA: Addison-Wesley; 1984) described nursing knowledge as the culmination of practical experience and evidence from research, which over time becomes the "know-how" of clinical experience. This "know-how" knowledge asset is dynamic and initially develops in the novice critical care nurse, expands within competent and proficient nurses, and is actualized in the expert intensive care nurse. Collectively, practical "know-how" and investigational (evidence-based) knowledge culminate into the "knowledge of caring" that defines the profession of nursing. The purpose of this article is to examine the concept of knowledge management as a framework for identifying, organizing, analyzing, and translating nursing knowledge into daily practice. Knowledge management is described in a model case and implemented in a nursing research project.

Knowledge management in creativity

DEFF Research Database (Denmark)

Byrge, Christian; Hansen, Søren

2011-01-01

Is it possible to predetermine what kind of ideas that comes out of creativity by using knowledge management? Is it possible to decide beforehand what ideas we want to generate and the direction in which an idea takes in the further development? This paper deals with knowledge management in creat......Is it possible to predetermine what kind of ideas that comes out of creativity by using knowledge management? Is it possible to decide beforehand what ideas we want to generate and the direction in which an idea takes in the further development? This paper deals with knowledge management...... in creativity. The point of departure is taken in the connection between knowledge in a cognitive sense, and creativity focussing on ideas. The paper gives a perspective on how knowledge management can be part of creativity. It develops a concept of horizontal thinking and combines it with the fuzzy set theory...

Cognitive Agents as a Design Metaphor in Environmental-Knowledge Management

Science.gov (United States)

Ceccaroni, Luigi; Simon-Cuevas, Alfredo; Rosete-Suárez, Alejandro; Moreno-Espino, Mailyn

Representing and sharing knowledge has been a central problem in artificial intelligence since its inception. Representations such as semantic networks, frames, concept maps and ontologies, as well as various methodologies for using these systems have been proposed for dealing with such issues. However, problems exist about issues such as communication among heterogeneous agents, incomplete or uncertain knowledge, imprecise formal-izations, and so on. Here, a mapping system between knowledge representations (concept maps and ontologies) is modeled using a methodology for the development of multi agent systems. Ontologies are formalized from non-formal concept maps and can then be used to represent agents knowledge, and to facilitate the communication among persons and software agents. A system is presented, in which a set of agents, implementing three functionalities (retrieval, disambiguation and formalization), collaborates in the process of knowledge management. This multi-agent system is part of a larger knowledge management system based on concept maps, and facilitates the use of generated and managed knowledge by not only people but also other software agents, namely those which require knowledge about domains that have been represented as concept maps, such as the environment domain, object of this book.

Knowledge Management in the IAEA Department of Safeguards

International Nuclear Information System (INIS)

Konecni, S.; Carrillo de Fischer, J.

2016-01-01

Full text: Knowledge Management (KM) is an integral part of the Departmental Quality Management System because knowledge (i.e., the ‘know-how’, ‘know-when’, ‘know-who’, ‘know-why’, etc.) is needed to produce high quality products and services on a daily basis. The ability to continue providing such products and services is challenged each time an experienced staff member leaves the IAEA due to retirement or end of contract and takes with them important job-related knowledge. The most important assets in the International Atomic Energy Agency (IAEA) Department of Safeguards (SG) are people and their knowledge. The Department of Safeguards developed a knowledge management (KM) framework and the corresponding approaches as well as specific guidelines for its implementation. Knowledge retention (KR) is part of knowledge management and focusses on eliminating the risk of losing the critical job-related knowledge by putting in place a systematic knowledge retention plan. Particularly, for knowledge retention, the Safeguards Division of Concepts and Planning (SGCP) developed a model to draw out and capture the critical knowledge and making it available for use by others. This paper describes the knowledge retention model/approach and lessons learned from implementing the knowledge management programme in SG. (author

Knowledge and technology transfer to improve the municipal solid waste management system of Durango City, Mexico.

Science.gov (United States)

Valencia-Vázquez, Roberto; Pérez-López, Maria E; Vicencio-de-la-Rosa, María G; Martínez-Prado, María A; Rubio-Hernández, Rubén

2014-09-01

As society evolves its welfare level increases, and as a consequence the amount of municipal solid waste increases, imposing great challenges to municipal authorities. In developed countries, municipalities have established integrated management schemes to handle, treat, and dispose of municipal solid waste in an economical and environmentally sound manner. Municipalities of developing and transition countries are not exempted from the challenges involving municipal solid waste handling, but their task is not easy to accomplish since they face budget deficits, lack of knowledge, and deficiencies in infrastructure and equipment. In the northern territory of Mexico, the municipality of Durango is facing the challenge of increased volumes of waste with a lack of adequate facilities and infrastructure. This article analyses the evolution of the municipal solid waste management of Durango city, which includes actions such as proper facilities construction, equipment acquisition, and the implementation of social programmes. The World Bank, offering courses to municipal managers on landfill operation and waste management, promoted the process of knowledge and technology transfer. Thereafter, municipal authorities attended regional and some international workshops on waste management. In addition they followed suggestions of international contractors and equipment dealers with the intention to improve the situation of the waste management of the city. After a 15-year period, transfer of knowledge and technology resulted in a modern municipal solid waste management system in Durango municipality. The actual system did not reach the standard levels of an integrated waste management system, nevertheless, a functional evaluation shows clear indications that municipality actions have put them on the right pathway. © The Author(s) 2014.

Engineering youth service system infrastructure: Hawaii's continued efforts at large-scale implementation through knowledge management strategies.

Science.gov (United States)

Nakamura, Brad J; Mueller, Charles W; Higa-McMillan, Charmaine; Okamura, Kelsie H; Chang, Jaime P; Slavin, Lesley; Shimabukuro, Scott

2014-01-01

Hawaii's Child and Adolescent Mental Health Division provides a unique illustration of a youth public mental health system with a long and successful history of large-scale quality improvement initiatives. Many advances are linked to flexibly organizing and applying knowledge gained from the scientific literature and move beyond installing a limited number of brand-named treatment approaches that might be directly relevant only to a small handful of system youth. This article takes a knowledge-to-action perspective and outlines five knowledge management strategies currently under way in Hawaii. Each strategy represents one component of a larger coordinated effort at engineering a service system focused on delivering both brand-named treatment approaches and complimentary strategies informed by the evidence base. The five knowledge management examples are (a) a set of modular-based professional training activities for currently practicing therapists, (b) an outreach initiative for supporting youth evidence-based practices training at Hawaii's mental health-related professional programs, (c) an effort to increase consumer knowledge of and demand for youth evidence-based practices, (d) a practice and progress agency performance feedback system, and (e) a sampling of system-level research studies focused on understanding treatment as usual. We end by outlining a small set of lessons learned and a longer term vision for embedding these efforts into the system's infrastructure.

Building Virtual Collaborative Research Community Using Knowledge Management Approach

Directory of Open Access Journals (Sweden)

Ju-Ling Shih

2010-09-01

Full Text Available Many online communities nowadays are emphasized more on peer interactions and information sharing among members; very few online communities are built with knowledge management in nature supported by knowledge management system (KMS. This study aims to present a community of practice on how to effectively adopt a knowledge management system (KMS to neutralize a cyber collaborative learning community for a research lab in a higher education setting. A longitudinal case for 7 years was used to analyze the retention and extension of participants‟ community of practice experiences. Interviews were conducted for the comparison between experiences and theories. It was found that the transformations of tacit and explicit knowledge are in accordance with the framework of Nonaka‟s model of knowledge management from which we elicit the strategies and suggestions to the adoption and implementation of virtual collaborative research community supported by KMS.

Social Media for Knowledge Management

DEFF Research Database (Denmark)

Dyrby, Signe

2013-01-01

of social media as a tool for knowledge management presents an interesting addition to existing knowledge management initiatives. In this research in progress paper, social media for knowledge management is explored through investigating the research question, how can social media influence knowledge...... and show multiple opportunities and challenges for adopting these initiatives into organizational practices. In recent years social media technologies have entered the organizational spheres with the objective of connecting people and enabling them to share and build knowledge. The application and use...... management practices in organizations? The investigation builds on a theoretical reflection of the concepts of knowledge management practices and social media. The method for the theoretical investigation is based in the outline of core literature perspectives dealing with knowledge management practices...

Management of knowledge across generations: preventing knowledge loss, enabling knowledge readiness

International Nuclear Information System (INIS)

Day, John A.

2012-01-01

J. Day argued that the preservation of records is a necessary, but not a sufficient condition to enable intelligent future decision making and management of nuclear waste. He distinguishes knowledge management from information management. Information without the potential to act on it is information for its own sake. He believes that knowledge will be a key factor for the generations that follow us. Records need knowledge, and knowledge needs records. A single representation of knowledge can be dangerous. Knowledge is multifaceted and complex, which necessitates a holistic approach. Throughout the presentation the concepts of 'knowledge readiness' and 'knowledge mothballing' (the process of knowing, forgetting and relearning) were proposed. Based on experiences at Sellafield the actions of knowledge audit mapping (including technical, societal and historical knowledge), knowledge loss risk assessing (although we would like to we cannot hold on to everything, and should thus take a risk approach, asking ourselves what is at stake if we delete certain parts of information), and knowledge retention for the long term management of a nuclear facility were presented. During the discussion, the link between knowledge and behaviour was raised. It was argued that the better informed people are, the less likely they are to make mistakes

Knowledge Management: Trends and Challenges

Directory of Open Access Journals (Sweden)

Ljubo Đula

2010-07-01

Full Text Available The main theme of this paper is based on the principle goal of the European Union, which is “to become the most competitive and dynamic knowledge-based economy in the world, capable of sustainable economic growth with more and better jobs and greater social cohesion”. The competitive advantage of the “new economy” has been transferred from material and financial resources to non-material and non-financial goods. The crucial challenge for the 21st century company is defining, evaluating, improving, appraisal and management of knowledge. Intellectual capital is the fundamental lever, the basic resource, the underlying potential, the underlying factor of all the elements, i.e. of the business system vertically. Special attention is paid to the intellectual capital as the synergy element of the business system, which can bring about vertical integration. Every company has at its disposal knowledge, abilities, values and recognisability that can be turned into value. If managing with that resource can contribute to a competitive advantage, productivity increase and market value increase, then it is no longer a choice, but a necessity. Because of that, the question is not whether it is necessary to manage intellectual capital, but how to do it.

Using Information Systems to Leverage Knowledge Management Processes: The Role of Work Context, Job Characteristics and Task-Technology Fit

Directory of Open Access Journals (Sweden)

Çev.: Nazlı Alkan

2017-03-01

Full Text Available This study focus on how an individual's particular work context, job characteristics and knowledge-related job requirements affect the relationship between task-technology fit (TTF and the use of information systems (IS in knowledge management activities. The literature on Knowledge Management (KM and Knowledge Management Systems (KMS is reviewed to identify relevant constructs and their dimensions. Based on this analysis, a model is proposed and tested. Our findings suggest that providing appropriate IT tools that fit tasks alone is no guarantee that they will be employed to leverage the acquisition, transfer and reuse of knowledge. Certain characteristics of jobs, driven by particular work contexts, generate greater need and opportunity for knowledge use. These latter factors moderate the relationship between TTF and actual use of IS for KM purposes: the greater the need and opportunity to conduct knowledgerelated activities, the stronger the relationship between TTF and actual IS use.

IT Management: How IT managers gain IT knowledge

DEFF Research Database (Denmark)

Søndergård, Jes; Tambo, Torben; Koch, Christian

2010-01-01

It is not a secret that, IT management has become more and more and integrated part of almost all organizations. IT managers posses an enormous amount of knowledge within both organizational knowledge and general IT knowledge. This article investigates how IT managers keep themselves updated...... on IT knowledge in general and looks into how much time IT managers spend on weekly basis searching the net for new or problem solving IT knowledge. The theory used in this paper is used to investigate the current role of IT managers and what issues they are facing. Furthermore a research is conducted where 7...... IT managers in medium sized and large Danish companies are interviewed to add further focus on the role of the IT manager and to focus on how they keep themselves updated. Beside finding substantial need for more research, IT managers - generalists or specialists - only have limited knowledge resources...

Development of an integrated knowledge-base and its management tool for computerized alarm processing system

International Nuclear Information System (INIS)

Heo, Gyun Young; Choi, Seong Soo; Kim, Han Gon; Chang, Soon Heung

1997-01-01

For a long time, a number of alarm processing techniques have been researched to reduce the number of actuated alarms for operators to deal with effectively during the abnormal as well as the normal conditions. However, the strategy that the only systems with a few clear technologies should be used as a part of an alarm annunciation system has been adopted considering the effectiveness and the reliability in actual alarm processing systems. Therefore, alarm processing systems have difficult knowledge-base maintenance problems and limited expansion or enhancement defects. To solve these shortcomings, the integrated knowledge-base which can express the general information related to all the alarm processing techniques is proposed and its management tool, Knowledge Input Tool for Alarm (KIT-A) which can handle the data of the knowledge-base efficiently is developed. Since the integrated knowledge-base with KIT-A can manipulate all the alarm information without the modification of alarm processing system itself, it is expected to considerably advance the overall capability of maintenance and enhancement of the alarm processing systems

Model of knowledge management in mobile systems used for training

Directory of Open Access Journals (Sweden)

Chadwick CARRETO ARELLANO

2014-11-01

Full Text Available This work shows the development of a Knowledge Management Model (MAC applied to the training process in mobile devices for ease of use and access of different types of users to relevant information (anywhere and anytime. The MAC permit to manage knowledge, so that helps in the process of collection, classification and search of information according to a profile and academic needs as well as services related to the transformation of data and information for knowledge generation. The MAC aims to provide users, tools for skills development and allow the development of the training process with the use of limited capacity device with Internet connection.

A PROCESS-BASED APPROACH TO KNOWLEDGE MANAGEMENT

OpenAIRE

Kovačić, Andrej; Bosilj Vukšić, Vesna; Lončar, Anita

2006-01-01

This paper analyses the relationship between business process modelling, knowledge management and information systems development projects. The paper’s main objective is to present business rules as the encoded knowledge of corporate business practices. Further, it introduces a rule-based business activity meta-model as a repository in which business knowledge can be captured and traced from their origin in the business environment through to their implementation in information systems. The c...

Intelligent Digitized Design Systems for the Management of Design Knowledge Related to Nuclear R&D Institutes

International Nuclear Information System (INIS)

Zheng, M.; Minglu, W.

2016-01-01

Full text: Nuclear R&D is highly knowledge-intensive. With the rapid advent and development of modern information technology, knowledge management in nuclear industry has been provided with new approaches and possibilities. This article introduces a framework of intelligent digitized design system in nuclear R&D phase and finds answer to knowledge application, internal process optimization, experience feedback and further innovation. This framework utilizing digitalization and informatization finds a way to incorporate the process of the “Socialization, Externalization, Combination, Internalization” (SECI) model which include intelligent design process, integrated design software, smart verification and validation simulation platform, experiment data management platform, online monitoring platform and digital twin nuclear power plant, etc. The following case study gives a clear picture of what and how knowledge management has been performed under this framework. Furthermore, important lessons have been summarized. (author

Design, Analysis and User Acceptance of Architectural Design Education in Learning System Based on Knowledge Management Theory

Science.gov (United States)

Wu, Yun-Wu; Lin, Yu-An; Wen, Ming-Hui; Perng, Yeng-Hong; Hsu, I-Ting

2016-01-01

The major purpose of this study is to develop an architectural design knowledge management learning system with corresponding learning activities to help the students have meaningful learning and improve their design capability in their learning process. Firstly, the system can help the students to obtain and share useful knowledge. Secondly,…

Role of organizational learning and knowledge management

Directory of Open Access Journals (Sweden)

Haleem Fazal

2017-12-01

Full Text Available This research is based on Electrocell, a US battery manufacturing company, which was facing problems in its marketing and sales departments as evidenced by its low performance. Following a short introduction to the firm, literature reviews the two recently emerged and widely debated topics, that is, organizational learning and knowledge management. It is followed by the reasons for Electrocell’s declination and revival before and after acquisition by Restart, a US cosmetic manufacturing company. Then, Knowledge Sharing Model, General Hierarchical Model of Organizational Commitment, Knowledge Management, and Learning Organization Capacity, and Three Dimensional Model are described and critically analyzed. At the end, Knowledge Management System Conceptual Model is applied on the case study thoroughly and critically analyzed followed by summary. The research contributes to the literature and offers important implications for academics, managers and strategists that why learning is important and how does it matter to an organization.

Conceptualizing Knowledge Communication for Project Management

DEFF Research Database (Denmark)

Kampf, Constance Elizabeth

2015-01-01

In the field of project management, the search for better ways to manage projects is ongoing. One of the more recent trends in the literature focuses on the integration of knowledge management in project management environments. Advantages of integrating knowledge management into projects can be ...... knowledge for project management, this paper focuses on extending Knowledge Management to include concepts related to communicating knowledge from the fields of rhetoric, knowledge communication, and corporate communication....

Devising Enabling Spaces and Affordances for Personal Knowledge Management System Design

Directory of Open Access Journals (Sweden)

Ulrich Schmitt

2017-05-01

Full Text Available Aim/Purpose: Personal Knowledge Management (PKM has been envisaged as a crucial tool for the growing creative class of knowledge workers, but adequate technological solutions have not been forthcoming. Background: Based on former affordance-related publications (primarily concerned with communication, community-building, collaboration, and social knowledge sharing, the common and differing narratives in relation to PKM are investigated in order to suggest further PKM capabilities and affordances in need to be conferred. Methodology: The paper follows up on a series of the author’s PKM-related publications, firmly rooted in design science research (DSR methods and aimed at creating an innovative PKM concept and prototype system. Contribution: The affordances presented offer PKM system users the means to retain and build upon knowledge acquired in order to sustain personal growth and facilitate productive collaborations between fellow learners and/or professional acquaintances. Findings: The results call for an extension of Nonaka’s SECI model and ‘ba’ concept and provide arguments for and evidence supporting the claims that the PKM concept and system is able to facilitate better knowledge traceability and KM practices. Recommendations and Impact on Society: Together with the prior publications, the paper points to current KM shortcomings and presents a novel trans-disciplinary approach offering appealing opportunities for stakeholders engaged in the context of curation, education, research, development, business, and entrepreneurship. Its potential to tackle opportunity divides has been addressed via a PKM for Development (PKM4D Framework. Future DSR Activities: After completing the test phase of the prototype, its transformation into a viable PKM system and cloud-based server based on a rapid development platform and a noSQL-database is estimated to take 12 months.

Knowledge structure representation and automated updates in intelligent information management systems

Science.gov (United States)

Corey, Stephen; Carnahan, Richard S., Jr.

1990-01-01

A continuing effort to apply rapid prototyping and Artificial Intelligence techniques to problems associated with projected Space Station-era information management systems is examined. In particular, timely updating of the various databases and knowledge structures within the proposed intelligent information management system (IIMS) is critical to support decision making processes. Because of the significantly large amounts of data entering the IIMS on a daily basis, information updates will need to be automatically performed with some systems requiring that data be incorporated and made available to users within a few hours. Meeting these demands depends first, on the design and implementation of information structures that are easily modified and expanded, and second, on the incorporation of intelligent automated update techniques that will allow meaningful information relationships to be established. Potential techniques are studied for developing such an automated update capability and IIMS update requirements are examined in light of results obtained from the IIMS prototyping effort.

Management and leadership: analysis of nurse manager's knowledge.

Science.gov (United States)

Lourenço, Maria Regina; Shinyashiki, Gilberto Tadeu; Trevizan, Maria Auxiliadora

2005-01-01

Nurses have assumed management positions in many health institutions. To properly accomplish the demands of this role, it is important that they be competent in both management and leadership. For appropriate performance, knowledge of management and supervision styles is a priority. Therefore, the goal of this investigation is to identify the nurse manager's knowledge regarding management and leadership. A structured questionnaire containing twenty-seven questions was applied to twelve Brazilian nurse managers of primary care center called "Family Basic Health Units". Data analysis suggested that the nurse manager lower knowledge in management and leadership is related to visionary leadership, management and leadership conceptual differences, leader's behavior, and situational leadership. And, nurse manager greater knowledge is related to power; team work, and coherence between values and attitudes.

Knowledge management: the cornerstone of a 21. century safety case

International Nuclear Information System (INIS)

Umeki, H.; Osawa, H.; Naito, M.; Nakano, K.; Makino, H.; Mc Kinley, I.G.

2008-01-01

The safety case for a radioactive waste repository involves many complex, multi-disciplinary issues; these must be summarised in a comprehensive and concise manner, with links to all supporting information. The safety case can thus be considered an edifice built on structured knowledge. Knowledge is defined here in the very widest sense; including all of the information underpinning a repository project. Knowledge management covers all aspects of the development, integration, quality assurance, communication and maintenance/archiving of such knowledge. When seen from this perspective, the exponential expansion of the knowledge base represents a little-discussed challenge to safety case development. Indeed, knowledge production rates in this area are rapidly reaching, if not already surpassing, the limits of traditional management methods. This problem has been recognised in Japan and thus a project has been initiated to develop a next generation knowledge management system (KMS). This will utilize advanced electronic information management technology to handle the vast quantity of material involved. Autonomic systems will perform many of the information processing functions, helping ensure that required knowledge is accessible to all stakeholders and that gaps can be identified and supporting R and D prioritized. In a departure from conventional structuring by technical discipline, the prototype KMS utilizes a safety case structure. This should facilitate use of the core of neutral scientific and technical knowledge by both the implementer and the regulator. Flexibility is built into the system, to allow it to be restructured to match the user needs or even interfaced directly to a formal requirements management system. (authors)

Integration of Heterogeneous Information Sources into a Knowledge Resource Management System for Lifelong Learning

NARCIS (Netherlands)

Demidova, Elena; Ternier, Stefaan; Olmedilla, Daniel; Duval, Erik; Dicerto, Michele; Stefanov, Krassen; Sacristán, Naiara

2007-01-01

Demidova, E., Ternier, S., Olmedilla, D., Duval, E., Dicerto, M., Stefanov, K., et al. (2007). Integration of Heterogeneous Information Sources into a Knowledge Resource Management System for Lifelong. TENCompetence Workshop on Service Oriented Approaches and Lifelong Competence Development

Editorial: Collaborative Knowledge Management and E-Learning

Directory of Open Access Journals (Sweden)

Helen S. Du

2011-06-01

Full Text Available Finding effective ways to collaborate, and to create and share knowledge among people who are connected via disperse networks is one of the most challenging tasks. Many of our traditional learning models and educational systems are not yet ready for new forms of collaboration and knowledge management due to recent technology advancement. To achieve effective education and training, we need to pay attention not only to the technology itself, but also to technology infrastructures, pedagogies, social, and management aspects. This special issue of the KM&EL international journal focuses on recent directions for the alignment of collaborative knowledge management and e-learning, and their rising impact on research and pedagogical practice.

Information and Knowledge Management at South African Law Firms

African Journals Online (AJOL)

In legal practice, information management technologies, for example intranets, ... document and content management systems, case and project management ... knowledge management, law firms, legal practice, information technology, legal ...

Knowledge Management and Transfer

Energy Technology Data Exchange (ETDEWEB)

Sennanye, D.M.; Thugwane, S.J.; Rasweswe, M.A. [South African Young Nuclear Professionals Society, South African Nuclear Energy Cooperation, National Nuclear Regulator, P O Box 7106, Centurion 0046 (South Africa)

2008-07-01

Knowledge management has become an important concept in the nuclear industry globally. This has been driven by the fact that new reactors are commissioned and some are decommissioned. Since most old experts are near retirement then there is a need to capture the nuclear knowledge and expertise and transfer it to the new generation. Knowledge transfer is one of the important building blocks of knowledge management. Processes and strategies need to be developed in order to transfer this knowledge. South African Young Nuclear Professionals Society (SAYNPS) has established a document to address strategies that can be used to close the knowledge gap between the young less experienced and experts in the field. This action will help the young generation to participate in knowledge management. The major challenges will be the willingness of the experts to share and making sure that all knowledge is captured, stored and kept up to date. The paper presents the SAYNPS point of view with regard to knowledge transfer. (authors)

Knowledge Management and Transfer

International Nuclear Information System (INIS)

Sennanye, D.M.; Thugwane, S.J.; Rasweswe, M.A.

2008-01-01

Knowledge management has become an important concept in the nuclear industry globally. This has been driven by the fact that new reactors are commissioned and some are decommissioned. Since most old experts are near retirement then there is a need to capture the nuclear knowledge and expertise and transfer it to the new generation. Knowledge transfer is one of the important building blocks of knowledge management. Processes and strategies need to be developed in order to transfer this knowledge. South African Young Nuclear Professionals Society (SAYNPS) has established a document to address strategies that can be used to close the knowledge gap between the young less experienced and experts in the field. This action will help the young generation to participate in knowledge management. The major challenges will be the willingness of the experts to share and making sure that all knowledge is captured, stored and kept up to date. The paper presents the SAYNPS point of view with regard to knowledge transfer. (authors)

Structuring Knowledge Management – Classical Theory, Strategic Initiation And Operational Knowledge Management (part I

Directory of Open Access Journals (Sweden)

Zawiła-Niedźwiecki Janusz

2015-06-01

Full Text Available The article is the generalization of experience of the implementation project, which has been treated as well as a research field. The results are presented in two parts. The first part includes: a description of the classical approach to knowledge management and shows the concept of structure of process of knowledge management with a description of the procedure in each step of the process. The key idea is to divide the process in three spirals of actions: spiral of perfecting the collection of knowledge; spiral of the perfecting of the formulation of knowledge; spiral of perfecting the utilization of knowledge. Part II of this paper is article Structuring Knowledge Management – Levels, Resources And Efficiency Areas of Knowledge Management (DOI: 10.1515/fman-2015-0042.

A Proposed Architecture for Implementing a Knowledge Management System in the Brazilian National Cancer Institute

Directory of Open Access Journals (Sweden)

José Geraldo Pereira Barbosa

2009-07-01

Full Text Available Because their services are based decisively on the collection, analysis and exchange of clinical information or knowledge, within and across organizational boundaries, knowledge management has exceptional application and importance to health care organizations. This article proposes a conceptual framework for a knowledge management system, which is expected to support both hospitals and the oncology network in Brazil. Under this holistic single-case study, triangulation of multiple sources of data collection was used by means of archival records, documents and participant observation, as two of the authors were serving as INCA staff members, thus gaining access to the event and its documentation and being able to perceive reality from an insider point of view. The benefits derived from the present status of the ongoing implementation, so far, are: (i speediness of cancer diagnosis and enhanced quality of both diagnosis and data used in epidemiological studies; (ii reduction in treatment costs; (iii relief of INCA’S labor shortage; (iii improved management performance; (iv better use of installed capacity; (v easiness of massive (explicit knowledge transference among the members of the network; and (vi increase in organizational capacity of knowledge retention (institutionalization of procedures.

Plant Engineering and Construction System with Knowledge Management: A Case Study in NPP Construction in Hitachi-GE NE

International Nuclear Information System (INIS)

Mochida, T.; Hamamoto, M.; Nakamitsu, N.

2016-01-01

Full text: Hitachi-GE Nuclear Energy, Ltd. (HGNE) has more than 40 years BWR plants construction experience. The company continues to develop plant engineering system and plant construction systems based on the experience and the lessons learned. Currently, these systems are integrated in a variety of knowledge bases using the latest information technology (IT). Their performance is continuously validated in the recent NPP constructions. Typical examples are shown as case studies for knowledge management. These plant engineering and construction management systems are essential to achieve the on-time and on-budget-goals in NPP construction projects. (author

Nuclear knowledge management strategies in Canada

International Nuclear Information System (INIS)

Torgerson, D.F.; Aly, A.M.M.; Shalaby, B.

2004-01-01

An effective knowledge management strategy must encompass three basic elements; a sound resource management and training strategy to maintain nuclear competency in the face of accelerated retirements of current generation of experts and the development of advanced products, effective engineering tools to preserve the current technology and design basis and effective information management systems to facilitate pooling and sharing of information amongst different entities. The Canadian Nuclear Industry and its regulatory agency, the Canadian Nuclear Safety Commission (CNSC) recognized the importance of nuclear knowledge management and have already implemented a number of initiatives, in order to maintain competency, capture and preserve existing knowledge, advance the nuclear technology, develop future nuclear workers and maintain a critical R and D capability. The paper describes activities and initiatives undertaken or in progress in Canada in order to ensure a smooth transition of nuclear knowledge to the next generation of nuclear workers. Although this paper intends to address the Canadian scene in general, special emphasis will be placed on activities currently underway at Atomic Energy of Canada Limited (AECL) as the design authority and guardian of the CANDU technology. (author)

Nuclear information and knowledge. News from the INIS and Nuclear Knowledge Management Section. No. 2, September 2006

International Nuclear Information System (INIS)

2006-09-01

This newsletter, a bi-annual publication, is aimed at informing about current developments in Nuclear Knowledge Management (NKM) and the International Nuclear Information System (INIS), in particular about usage of nuclear information and developing nuclear knowledge management programmes. This second issue constitutes a review of the year 2006 in these fields and informs about some planned activities for 2007. In particular the strategies, vision and mission of the International Nuclear Information System are outlined and the activities of the Nuclear Knowledge Management Unit in training the next generation of nuclear experts are described

D6.4 Implementation: Project Knowledge Management

DEFF Research Database (Denmark)

Dolog, Peter; Durao, Frederico; Jahn, Karsten

2009-01-01

This report presents the prototype for the project knowledge management in Logica. We describe the related theories and our approach, the ‘circle of knowledge’. According to our analysis it results in the data-based import or update process between two specialized applications, one for project...... management and one for knowledge sharing. We describe the applications involved and the features used. The main component here is a templating mechanism in the KiWi system....

Knowledge management and Discovery for advanced Enterprise Knowledge Engineering

OpenAIRE

Novi, Daniele

2014-01-01

2012 - 2013 The research work addresses mainly issues related to the adoption of models, methodologies and knowledge management tools that implement a pervasive use of the latest technologies in the area of Semantic Web for the improvement of business processes and Enterprise 2.0 applications. The first phase of the research has focused on the study and analysis of the state of the art and the problems of Knowledge Discovery database, paying more attention to the data mining systems. Th...

D and D knowledge management information tool - a web based system developed to share D and D knowledge worldwide

International Nuclear Information System (INIS)

Lagos, L.; Upadhyay, H.; Shoffner, P.

2013-01-01

Deactivation and decommissioning (D and D) work is a high risk and technically challenging enterprise within the U.S. Department of Energy complex. During the past three decades, the DOE's Office of Environmental Management has been in charge of carrying out one of the largest environmental restoration efforts in the world: the cleanup of the Manhattan Project legacy. In today's corporate world, worker experiences and knowledge that have developed over time represent a valuable corporate asset. The ever-dynamic workplace, coupled with an aging workforce, presents corporations with the ongoing challenge of preserving work-related experiences and knowledge for cross-generational knowledge transfer to the future workforce [5]. To prevent the D and D knowledge base and expertise from being lost over time, the DOE and the Applied Research Center at Florida International University (FIU) have developed the web-based Knowledge Management Information Tool (KM-IT) to capture and maintain this valuable information in a universally available and easily accessible and usable system. The D and D KM-IT was developed in collaboration with DOE Headquarters (HQ), the Energy Facility Contractors Group (EFCOG), and the ALARA [as low as reasonably achievable] Centers at Savannah River Sites to preserve the D and D information generated and collected by the D and D community. This is an open secured system that can be accessed from https://www.dndkm.org over the web and through mobile devices at https://m.dndkm.org. This knowledge system serves as a centralized repository and provides a common interface for D and D-related activities. It also improves efficiency by reducing the need to rediscover knowledge and promotes the reuse of existing knowledge. It is a community-driven system that facilitates the gathering, analyzing, storing, and sharing of knowledge and information within the D and D community. It assists the DOE D and D community in identifying potential solutions

D and D knowledge management information tool - a web based system developed to share D and D knowledge worldwide

Energy Technology Data Exchange (ETDEWEB)

Lagos, L.; Upadhyay, H.; Shoffner, P. [Applied Research Center, Florida International University, 10555 W. Flagler Street,EC2100, Miami, FL (United States)

2013-07-01

Deactivation and decommissioning (D and D) work is a high risk and technically challenging enterprise within the U.S. Department of Energy complex. During the past three decades, the DOE's Office of Environmental Management has been in charge of carrying out one of the largest environmental restoration efforts in the world: the cleanup of the Manhattan Project legacy. In today's corporate world, worker experiences and knowledge that have developed over time represent a valuable corporate asset. The ever-dynamic workplace, coupled with an aging workforce, presents corporations with the ongoing challenge of preserving work-related experiences and knowledge for cross-generational knowledge transfer to the future workforce [5]. To prevent the D and D knowledge base and expertise from being lost over time, the DOE and the Applied Research Center at Florida International University (FIU) have developed the web-based Knowledge Management Information Tool (KM-IT) to capture and maintain this valuable information in a universally available and easily accessible and usable system. The D and D KM-IT was developed in collaboration with DOE Headquarters (HQ), the Energy Facility Contractors Group (EFCOG), and the ALARA [as low as reasonably achievable] Centers at Savannah River Sites to preserve the D and D information generated and collected by the D and D community. This is an open secured system that can be accessed from https://www.dndkm.org over the web and through mobile devices at https://m.dndkm.org. This knowledge system serves as a centralized repository and provides a common interface for D and D-related activities. It also improves efficiency by reducing the need to rediscover knowledge and promotes the reuse of existing knowledge. It is a community-driven system that facilitates the gathering, analyzing, storing, and sharing of knowledge and information within the D and D community. It assists the DOE D and D community in identifying potential solutions

Nuclear information and knowledge. News from the INIS and Nuclear Knowledge Management Section. No. 3, March 2007

International Nuclear Information System (INIS)

Dyck, E.; Gowin, P.J.

2007-03-01

This newsletter, a bi-annual publication, is aimed at informing about current developments in Nuclear Knowledge Management (NKM) and the International Nuclear Information System (INIS), in particular about usage of nuclear information and developing nuclear knowledge management programmes. This third issue constitutes a review of the year 2006 in these fields and informs about some planned activities for 2007. In particular summaries are given about the IAEA Conference on Knowledge Management in Nuclear Facilities, the 33rd INIS Liaison Officer Meeting and the 2007 School of Nuclear Knowledge Management

Total Quality Management in a Knowledge Management Perspective.

Science.gov (United States)

Johannsen, Carl Gustav

2000-01-01

Presents theoretical considerations on both similarities and differences between information management and knowledge management and presents a conceptual model of basic knowledge management processes. Discusses total quality management and quality control in the context of information management. (Author/LRW)

Knowledge management in Portuguese healthcare institutions.

Science.gov (United States)

Cruz, Sofia Gaspar; Ferreira, Maria Manuela Frederico

2016-06-01

Knowledge management imposes itself as a pressing need for the organizations of several sectors of the economy, including healthcare. to evaluate the perception of healthcare institution collaborators in relation to knowledge management in the institution where they operate and analyze the existence of differences in this perception, based on the institution's management model. a study conducted in a sample consisting of 671 collaborators from 10 Portuguese healthcare institutions with different models of management. In order to assess the knowledge management perception, we used a score designed from and based on items from the scores available in the literature. the perception of moderate knowledge management on the healthcare institutions and the statistically significant differences in knowledge management perception were evidenced in each management model. management knowledge takes place in healthcare institutions, and the current management model determines the way staff at these institutions manage their knowledge.

Knowledge Map of Facilities Management

DEFF Research Database (Denmark)

Nenonen, Suvi; Jensen, Per Anker; Lindahl, Göran

2014-01-01

both the research community and FM-practitioners can develop new models for identifying knowledge needs and gaps and to improve knowledge sharing and knowledge flow and thus the fulfilment of their mission and goals. Knowledge maps can also help in organizing research activities and analysing......Purpose This paper aims to draft a knowledge map of the fragmented and multidisciplinary research of and relevant to FM. Facilities management knowledge map is a tool for presenting what relevant data and knowledge, a.k.a. knowledge, resides in different disciplines. Knowledge mapping is a step...... in creating an inventory of knowledge (i.e. the knowledge base) and developing/improving the processes of knowledge sharing in research, education and practice. Theory Knowledge mapping is discussed in terms of knowledge management. The research is connected to knowledge mapping in the facilities management...

Knowledge management - A key issue for EnBW

International Nuclear Information System (INIS)

Zimmer, H.J.

2007-01-01

power facilities. Competent and motivated employees, a good safety culture, excellent knowledge management and good organised processes create a solid foundation. This is why knowledge management has been consistently and systematically integrated in the EnBW strategy for a number of years now. Examples for the implementation of knowledge management objectives in the nuclear energy operations of EnBW: 1) Cascading of corporate goals down to the individual company and clear-cut definition and broadly-based communication of the goals on the level of the nuclear generating company to ensure that employees understand the overall context and the key challenges. 2) Far-sighted personnel planning providing for overlaps between outgoing and new incoming employees, measures to promote the willingness to learn etc. 3) Human resource management/Maintenance of personnel levels exceeding official requirements. 4) Cooperation with other German energy supply companies in the creation of a 'nuclear energy expert network' to systematically support and promote the preservation of the nuclear technology infrastructure in the research landscape 5) Implementation of a special knowledge management project in connection with the dismantling of the Obrigheim facility. 6) Implementation of an indicator-based safety management system at all nuclear power plant locations of EnBW. 7) All processes that are key to operation are standardised in the form of a workflow model and documented in an electronic database system; appointment of responsible process officer. 8) Strategic and broadly based ageing management programme. 9) EnBW's nuclear power plants regularly undergo international reviews. (author)

The Knowledge Circulated-Organisational Management for Accomplishing E-Learning

Directory of Open Access Journals (Sweden)

Toshio Okamoto

2009-03-01

Full Text Available Nowadays, e-Learning has been used in many kinds of educational institutes as a regular learning/teaching system. In the real practices, Educational knowledge management among the relevant organizations is quite important. This means “knowledge in universities circulated-systematic process” of finding, selecting, organising, distilling and presenting information in a way that improves a learner‟s competency and/or ability to fulfil his or her necessary learning objectives. In order to construct such educational management systems, the fundamental processing modules are required, such as a distributed file system, synchronous data communications, etc. If any applications and tools related to e-Learning can be plugged into the core framework, we can build an integrated e-Learning environment where learners/teachers can share/operate this software/data in real time. Universities also have many organisations to perform educational activities and researches. In order to operate and manage an e-Learning system, the information/knowledge occurring in each of organisations must be connected seamlessly and integrated under the standardised data format and the procedure of job-processing. In this paper, we mention the conceptual framework of Knowledge Circulated-Organizational Management according to our experiences of UEC-GP project. Moreover, we introduce how to construct & analyze the content-frames of e-Learning as technological knowledge on Instructional Design.

Knowledge management strategies: Enhancing knowledge transfer to clinicians and patients.

Science.gov (United States)

Roemer, Lorrie K; Rocha, Roberto A; Del Fiol, Guilherme; Bradshaw, Richard L; Hanna, Timothy P; Hulse, Nathan C

2006-01-01

At Intermountain Healthcare (Intermountain), executive clinical content experts are responsible for disseminating consistent evidence-based clinical content throughout the enterprise at the point-of-care. With a paper-based system it was difficult to ensure that current information was received and was being used in practice. With electronic information systems multiple applications were supplying similar, but different, vendor-licensed and locally-developed content. These issues influenced the consistency of clinical practice within the enterprise, jeopardized patient and clinician safety, and exposed the enterprise and its employees to potential financial penalties. In response to these issues Intermountain is developing a knowledge management infrastructure providing tools and services to support clinical content development, deployment, maintenance, and communication. The Intermountain knowledge management philosophy includes strategies guiding clinicians and consumers of health information to relevant best practice information with the intention of changing behaviors. This paper presents three case studies describing different information management problems identified within Intermountain, methods used to solve the problems, implementation challenges, and the current status of each project.

The future of technical knowledge management

International Nuclear Information System (INIS)

Kang, C.-S.

2005-01-01

The sustainable development of nuclear energy can only be achieved by establishing the global nuclear safety regime. The effective management of technical knowledge will become one of the issues and challenges in establishing the global nuclear safety. We have to develop the measures to identify the nature and scope of associated problems and to explore the cooperative international actions to resolve them. The future of its effective management will depend on how to optimize the transfer and deployment of the knowledge as well as how to maintain the knowledge base. In this presentation, two specific topics are discussed: sharing of the knowledge and preservation of the workforce. In sharing the knowledge, topics are assurance of free flow of safety-related R and D information from developed to developing countries and potential imposition of a strong trade agreement between nuclear exporting and importing countries to ensure the safety. In preserving the workforce, topics are development of the knowledge transfer system from this generation to the next like a forum of IYNC, enforcement of regional and international educational systems like ANENT and WNU for workforce development, and exploration of optimal mechanism in using retired workforce. The publication of the world-wide directory of nuclear professionals, aggressive implementation of the youth internship program and introduction of the international professional certification program are also discussed. The reformation of CNS as a more enforcing and binding agreement in keeping the safety along with the introduction of 'Global Nuclear Safety Treaty' could be an excellent mechanism of achieving an effective knowledge management and eventually enforcing the global safety regime. IAEA has always been the corroborator of maintaining high levels of nuclear safety through close international nuclear cooperation. These important roles of IAEA should continue to be emphasized more than ever in order to secure the

Innovation, knowledge and information management in supply chains

Directory of Open Access Journals (Sweden)

Szuster Mariusz

2016-03-01

Full Text Available In this study the question of innovation and information management in supply chain is addressed. We assume that innovation and information management are interrelated in supply chains and that the relationship is crucial for their success on the market. Considerable attention was given to the issue of outsourcing which is now a commonplace in supply chain management. In particular, we examined how approaches to managing information and knowledge in the supply chain differ according to ICT outsourcing. The deduction is based on a data set of 426 companies located in Poland, representing a variety of industry sectors. Two stages of the research were realised. The rationale behind this was to identify enterprises that utilise a welldeveloped system of information and knowledge management to determine the scope of possible in-depth analyses. This helped to receive valuable responses. We find what information and knowledge management is mainly driven by. We show the similarities and differences in information and knowledge management between entities that use ICT outsourcing and those that do not. We discuss the research results and draw conclusions.

Knowledge management in international networks

NARCIS (Netherlands)

Man, de A.P.

2006-01-01

Networks and knowledge are intimately connected. Networks are believed to be innovative because of the smooth transfer, combination and creation of knowledge that can take place in them. Interestingly however, knowledge management research has hardly studied knowledge management techniques in

Knowledge management in nuclear power plants

International Nuclear Information System (INIS)

Cal, C. de la; Barasoain, F.; Buedo, J. L.

2013-01-01

This article aims to show the importance of knowledge management from different perspectives. In this first part part of the article, the overall approach that performs CNAT of knowledge management is described. In the second part, a specific aspect of knowledge management in ANAV, tacit knowledge transfer is showed. finally, the third part discusses the strategies and actions that are followed in CNCO for knowledge management. All this aims to show an overview of knowledge management held in the Spanish Nuclear Power Plants. (Author)

Analysis of Relationship between Knowledge Management and Customer Relationship Management with Customer Knowledge Management (Case Study At Azaran Valve Co.)

OpenAIRE

Sayyed Mohsen Allameh; Arash Shahin; Babak Tabanifar

2012-01-01

Knowledge management (KM) and customer relationship management (CRM) are both emphasized on the allocation of resources to business supportive activities in order to gain competitive advantages.. Merging the two concepts of knowledge management and customer relationship management in customer knowledge management (CKM) model can promote the benefits of employing each of them and reduce the risk of implementation failure. This study sought to analyze the relationship between knowledge manageme...

Radwaste knowledge management in cooperation with the IAEA

International Nuclear Information System (INIS)

Batyukhnova, O.G.; Dmitriev, S.A.; Ozhovan, M.I.; Drejs, Z.; )

2010-01-01

The authors report on the emerging of the term knowledge management, and the practice of accumulation and preservation of nuclear knowledge. They emphasize that in addition to collecting and keeping scientific knowledge and identification of practical skills, management of nuclear knowledge includes setting the priorities to take into account the expected departure of retiring experts, and creating the mechanisms for attracting and training future employees. Education and training in radwaste management, as in the entire nuclear sector, is of a multi-disciplinary nature. It requires understanding of subjects such as geology, civil construction, mining, hydrogeology, chemistry, geophysics, mechanics, computing, etc. Moreover, this field is plagued with difficulty of reaching scientific, technical and even social consensus. Creation of effective and efficiently-operating systems for maintaining and disseminating knowledge is a complex and labour-consuming task. The role of the IAEA in the field of radwaste knowledge management is underlined. The SUE SIA Radon Moscow' experience and practice in training specialists of various professions and levels (including regulatory personnel) are described [ru

Staff management, training and knowledge management

International Nuclear Information System (INIS)

Makino, Hitoshi; Umeki, Hiroyuki; Capouet, M.; Depaus, C.; Berckmans, A.

2014-01-01

Staff management/training and knowledge management are organisational issues that are particularly sensitive in long-term projects stretching over decades like the development and operation of a geological repository. The IAEA has already issued several publications that deal with this issue (IAEA, 2006, 2008). Organisational aspects were also discussed in the framework of a topical session organised by the Integration Group for the Safety Case (IGSC) at its annual meeting in 2009 and were regarded as a topic deserving future attention (NEA, 2009a). More recently, the Forum on Stakeholder Confidence (FSC) identified organisational, mission and behavioural features as attributes of confidence and trust (NEA, 2013). They also identified that aspects such as structural learning capacity, high levels of skill and competence in relevant areas, specific management plan, good operating records, transparency and consistency are associated with confidence building in a safety case. These aspects are considerably related to staff training/management and knowledge management. The IGSC has initiated a proposal of study dedicated to staff training/management and knowledge management with the objective to highlight how these recent concerns and the requirements issued by the IAEA are concretely implemented in the national programmes. The goal of this study is to acknowledge the differences of views and needs for staff management and knowledge management at different stages of individual programmes and between implementer and regulator. As a starting point to this study, the JAEA and ONDRAF/NIRAS prepared a draft questionnaire in order to succinctly capture processes and tools that the national organisations have implemented to meet the requirements and address the issues set out in the field of staff and knowledge management. For the purpose of this study, a questionnaire is now under development, which will be presented on the occasion of this symposium with guidance based on a

KNOWLEDGE MANAGEMENT DI INSTANSI PEMERINTAH

Directory of Open Access Journals (Sweden)

Tri Pujadi

2016-01-01

Full Text Available Tujuan yang ingin dicapai adalah menyusun model manajemen pengetahuan di instansi pemerintahan. Kegiatan ini menggunakan metode deskriptif dengan menggunakan metode soft system methodology. Faktor yang mendukung keberhasilan kegiatan ini adalah tersedianya data dan informasi diberbagai instansi pemerintah dan swasta. sekaligus penguasaan metodologi dalam analisis. Persaingan internasional pada saat ini cenderung lebih ketat dan kompleks, untuk itu perlu dicari cara agar mendapatkan produk atau jasa yang diperlukan oleh masyarakat. Inovasi yang kreatif dapat meningkatkan pelayanan terhadap masyarakat yang memerlukannya. Sehingga unit-unit di pemerintahan sangat tergantung dari pengelolaan pengetahuan apakah akan terjadi siklus knowledge yaitu perpindahan dari tacit ke explicit knowledge dan ke tacit knowledge. Oleh karena itu pengelolaan knowledge (knowledge management ini menjadi penting bagi pengembangan pelayanan, karena masyarakat semakin kritis dan cerdas dan meningkatkan kemampuan sumber daya manusia bagi pemangku kepentingan.

Planning and design of a knowledge based system for green manufacturing management

Science.gov (United States)

Kamal Mohd Nawawi, Mohd; Mohd Zuki Nik Mohamed, Nik; Shariff Adli Aminuddin, Adam

2013-12-01

This paper presents a conceptual design approach to the development of a hybrid Knowledge Based (KB) system for Green Manufacturing Management (GMM) at the planning and design stages. The research concentrates on the GMM by using a hybrid KB system, which is a blend of KB system and Gauging Absences of Pre-requisites (GAP). The hybrid KB/GAP system identifies all potentials elements of green manufacturing management issues throughout the development of this system. The KB system used in the planning and design stages analyses the gap between the existing and the benchmark organizations for an effective implementation through the GAP analysis technique. The proposed KBGMM model at the design stage explores two components, namely Competitive Priority and Lean Environment modules. Through the simulated results, the KBGMM System has identified, for each modules and sub-module, the problem categories in a prioritized manner. The System finalized all the Bad Points (BP) that need to be improved to achieve benchmark implementation of GMM at the design stage. The System provides valuable decision making information for the planning and design a GMM in term of business organization.

Planning and design of a knowledge based system for green manufacturing management

International Nuclear Information System (INIS)

Nawawi, Mohd Kamal Mohd; Mohamed, Nik Mohd Zuki Nik; Aminuddin, Adam Shariff Adli

2013-01-01

This paper presents a conceptual design approach to the development of a hybrid Knowledge Based (KB) system for Green Manufacturing Management (GMM) at the planning and design stages. The research concentrates on the GMM by using a hybrid KB system, which is a blend of KB system and Gauging Absences of Pre-requisites (GAP). The hybrid KB/GAP system identifies all potentials elements of green manufacturing management issues throughout the development of this system. The KB system used in the planning and design stages analyses the gap between the existing and the benchmark organizations for an effective implementation through the GAP analysis technique. The proposed KBGMM model at the design stage explores two components, namely Competitive Priority and Lean Environment modules. Through the simulated results, the KBGMM System has identified, for each modules and sub-module, the problem categories in a prioritized manner. The System finalized all the Bad Points (BP) that need to be improved to achieve benchmark implementation of GMM at the design stage. The System provides valuable decision making information for the planning and design a GMM in term of business organization

Knowledge Management di Perguruan Tinggi

Directory of Open Access Journals (Sweden)

Harjanto Prabowo

2010-11-01

Full Text Available Conceptually, Knowledge Management is the organization's activities in managing knowledge as an asset, it is necessary that knowledge is properly distributed to the right people and in swift time, until they can interact, share knowledge and apply it in their daily work in order to improve organizational performance. In the study of higher education, in addition to being an element forming a sustainable competitive advantage, knowledge is also the value created by the college to be conveyed to consumers. This research discusses the understanding of knowledge management that is implemented in universities. 

Computer Support for Knowledge Management within R&D and the Teaching of Bachelor Students

Directory of Open Access Journals (Sweden)

Stefan Svetsky

2013-01-01

Full Text Available Abstract—Knowledge plays a key role within research, development and education. One of the major challenges for knowledge management is to select the right knowledge from numerous sources, including know - how of individuals, and to transform it into useful, practicable knowledge. The focus should always be on supporting strategic organisational goals. In this context, from the organisation’s strategic point of view, it is very important to link an institutional knowledge management system with the knowledge management systems of individuals. This paper presents personalised IT - support for knowledge management within industrial R&D and especially for teaching and learning. The support is based on the use of a long term developed in - house software that enables individuals (managers and teachers to process and manage knowledge on their desktop computers in a user friendly way. Within the implementation of “Technology - enhanced learning” at the Faculty of Materials Science and Technology, a pre - programmed work environment called BIKE (Batch Information and Knowledge Editor was developed. However, this desktop environment works also as a teacher’s personalized knowledge management system. It is programmed by the lead author of this paper who is a teacher; therefore the outcomes into teaching bachelor students are implemented directly into the classroom. The paper also presents how such IT - support complements, at a personalized level, the existing organizational knowledge management tool known as the university’s Academic Information System. Some examples from teaching are presented, communication channels (teacher - student forums were also mentioned as a part of the teacher’s knowledge management personalised system. In this case, the BIKE environment is demonstrated as an alternative to learning management systems based on the so called WEB 2.0 technologies.

Managing knowledge in technical and scientific support organizations

International Nuclear Information System (INIS)

Beraha, D.; Goetz, K.; Puhr-Westerheide. P.

2007-01-01

Full text: In an introduction, the issues in knowledge management regarding licensing and supervision authorities as well as technical and scientific support organisations (TSO's) will be discussed. Although in general many of these issues are quite similar across organizations in the nuclear field, specific questions arise according to the knowledge management policies in regulation and supervision, as will be demonstrated by discussing the results of a recent workshop on human resource management in regulation and safety. With the need for managing knowledge in regulation and safety, a further field of supporting authorities has been opened to TSO's. As a prerequisite, a good knowledge on knowledge management methods and tools has to be acquired by a TSO, preferably by installing an own knowledge management system, thus gaining the indispensable practical experience. Driven by the ongoing demographic change, some TSO's have started early with the implementation of knowledge management practices in their own organizations. Three examples will be presented in the paper concerning knowledge management in safety and regulation, illustrating the efforts undertaken at GRS, the BMU (German Federal Ministry of Environment, Nature Preservation and Reactor Safety), and the TUV-SUD. At GRS, knowledge management started by specifying the goals of maintaining knowledge, particularly of retiring experts, and transferring this knowledge to the next generation. In addition, the knowledge management methods should become an integral part of every day's work, thus ensuring the sustainability of the effort. Initially, a basis for handling and distributing information and documents was provided by setting up a portal with integrated document management capabilities. In a next step, work was concentrated on the core business process, namely project work. This has been achieved by providing an own portal site for each project where all information pertinent to the project such as

Knowledge Management Analysis: A Case Study

Science.gov (United States)

Mecha, Ezi I.; Desai, Mayur S.; Richards, Thomas C.

2009-01-01

It is imperative for businesses to manage knowledge and stay competitive in the marketplace. Knowledge management is critical and is a key to prevent organizations from duplicating their efforts with a subsequent improvement in their efficiency. This study focuses on overview of knowledge management, analyzes the current knowledge management in…

Knowledge management program

International Nuclear Information System (INIS)

Henderson, T.

2013-01-01

To capture and retain the CANDU experience from a wider CANDU base and transfer knowledge and experience to our members, supplier participants and universities in a cost effective manner. Major focus area of the program is knowledge management joint projects, generic training delivery, inter-utilities mentoring and technical support, public education programs. The path forward is execution of transition of OPG NPDS Program as an ongoing program in COG with member funding, pursue opportunities to provide member utilities with additional leadership and train-the-trainer training and grow the knowledge management activities by 20% per year based on 2013/2014 results.

Knowledge management program

Energy Technology Data Exchange (ETDEWEB)

Henderson, T. [CANDU Owners' Group, Toronto, Ontario (Canada)

2013-07-01

To capture and retain the CANDU experience from a wider CANDU base and transfer knowledge and experience to our members, supplier participants and universities in a cost effective manner. Major focus area of the program is knowledge management joint projects, generic training delivery, inter-utilities mentoring and technical support, public education programs. The path forward is execution of transition of OPG NPDS Program as an ongoing program in COG with member funding, pursue opportunities to provide member utilities with additional leadership and train-the-trainer training and grow the knowledge management activities by 20% per year based on 2013/2014 results.

Knowledge management in the firm

DEFF Research Database (Denmark)

Rasmussen, Palle; Nielsen, Peter

2011-01-01

to innovation and illustrates how combinations of these might benefit firm performance. It also stresses the preconditions of employee involvement and participation to knowledge management and not least the importance of interaction with environmental resources. To improve performance firms should be aware......Purpose – The purpose of this paper is to set focus on, and discuss the concept of knowledge, and show how the interrelations between knowledge and other concepts, such as learning, have become a decisive element in managing human resources and firm performance. Design....../methodology/approach – The dimensions of knowledge management are identified and related to learning, organizational configurations, human resources management and institutional environments in order to identify and percent the most important approaches to knowledge management and the development over time. Findings – Creating...

A Knowledge-Based Information Management System for Watershed Analysis in the Pacific Northwest U.S.

Science.gov (United States)

Keith Reynolds; Patrick Cunningham; Larry Bednar; Michael Saunders; Michael Foster; Richard Olson; Daniel Schmoldt; Donald Latham; Bruce Miller; John Steffenson

1996-01-01

The Pacific Northwest Research Station (USDA Forest Service) is developing a knowledge-based information management system to provide decision support for watershed analysis. The system includes: (1) a GIS interface that allows users to navigate graphically to specific provinces and watersheds and display a variety of themes (vegetation, streams, roads, topography, etc...

Knowledge management for libraries

CERN Document Server

Forrestal, Valerie

2015-01-01

Libraries are creating dynamic knowledge bases to capture both tacit and explicit knowledge and subject expertise for use within and beyond their organizations. In this book, readers will learn to move policies and procedures manuals online using a wiki, get the most out of Microsoft SharePoint with custom portals and Web Parts, and build an FAQ knowledge base from reference management applications such as LibAnswers. Knowledge Management for Libraries guides readers through the process of planning, developing, and launching th

PATTERNS FOR IDENTIFYING APPROPRIATE KNOWLEDGE MANAGEMENT STRATEGIES IN ORGANIZATIONS

Directory of Open Access Journals (Sweden)

Khadijeh Salmani

2012-06-01

Full Text Available Nowadays, striving to find an efficient way for developing or identifying appropriate knowledge management strategies in organizations has become so critical. Researchers and practitioners have attached great importance to information pyramids in organizations and have highlighted the lack of trained and skilled staff as a serious problem. On the other hand, having more flexibility at workplace, offering better service, and fulfilling customers' demands require a strategy for managing knowledge and its consequence. Knowledge management provides a wide range of different strategies and methods for identifying, creating, and sharing knowledge in organizations. This deep insight which consists of individual, organization’s experience, knowledge, and understanding helps organization respond to both internal and external stimuli and act in harmony. One fact which has seemingly achieved a consensus is the need for different strategies of knowledge management. Among the wide range of various and often unclear knowledge management strategies one can choose a strategy in a specific situation. The aim of this paper is to respond to strategic questions which emphasize competitive intelligence and internal knowledge retrieval system. The implications are discussed in detail.

Approaching Knowledge Management through the Lens of the Knowledge Life Cycle: A Case Study Investigation

Science.gov (United States)

Fowlin, Julaine M.; Cennamo, Katherine S.

2017-01-01

More organizational leaders are recognizing that their greatest competitive advantage is the knowledge base of their employees and for organizations to thrive knowledge management (KM) systems need to be in place that encourage the natural interplay and flow of tacit and explicit knowledge. Approaching KM through the lens of the knowledge life…

Aging management: Control of the knowledge data base

Energy Technology Data Exchange (ETDEWEB)

Schoeckle, F., E-mail: fs@amtec.de [Amtec Services, Hoher Steg 13, 74348 Laufen (Germany); Rothenhoefer, H. [Amtec Services, Hoher Steg 13, 74348 Laufen (Germany); Koenig, G. [EnBW Kernkraft, Kernkraftwerk Neckarwestheim, 74380 Neckarwestheim (Germany)

2014-04-01

Aging management is part of the safety management system in NPP Neckarwestheim, Germany. The central goal of aging management is to increase knowledge about aging mechanisms acting on systems, structures and components (SSC), steadily. Comprehensive knowledge is a pre-requisite to guard against aging related systematic failures. To increase knowledge it is necessary to gather and evaluate data of different departments, systematically. While a nuclear power plant is in service numerous events may occur which are related to aging and may have an influence on the quality of SSC. Relevant events may be malfunction, maintenance results, operational experience, results of surveillance or events in other utilities. It is important to evaluate these events concerning the aspect of aging, regularly, and to decide which measures are required to prevent similar unexpected events in the future. In some cases the new experience has to be assigned to comparable SSC. These evaluations and the necessary measures as well as the tracking of their effectiveness are performed by an aging management team that meets every 3 months. The resulting knowledge data base (aging management data base) supports the application of the PDCA cycle and provides an overview and fast access to all quality documents related to each SSC including surveillance measures and results. It simplifies the generation of annual status reports which demonstrate the efficiency of aging management. Finally, the procedure can be extended to SSC which are important for the availability of the plant and thus take a step forward from aging management to plant life management.

Synergy optimization and operation management on syndicate complementary knowledge cooperation

Science.gov (United States)

Tu, Kai-Jan

2014-10-01

The number of multi enterprises knowledge cooperation has grown steadily, as a result of global innovation competitions. I have conducted research based on optimization and operation studies in this article, and gained the conclusion that synergy management is effective means to break through various management barriers and solve cooperation's chaotic systems. Enterprises must communicate system vision and access complementary knowledge. These are crucial considerations for enterprises to exert their optimization and operation knowledge cooperation synergy to meet global marketing challenges.

A Study of the Relationship between Personality Types and the Acceptance of Technical Knowledge Management Systems (TKMS)

Science.gov (United States)

Sullivan, Maureen S.

2012-01-01

Technical knowledge management systems (TKMSs) are not achieving the usage (acceptance) and the benefits that have been forecasted and are therefore, not enhancing competitive advantage and profits in organizations (Comb, 2004, "Assessing customer relationship management strategies for creating competitive advantage in electronic…

Knowledge and information management for integrated water resource management

Science.gov (United States)

Watershed information systems that integrate data and analytical tools are critical enabling technologies to support Integrated Water Resource Management (IWRM) by converting data into information, and information into knowledge. Many factors bring people to the table to participate in an IWRM fra...

Barriers in Sustainable Knowledge Management Model in Education

Directory of Open Access Journals (Sweden)

Gratiela Dana BOCA

2016-12-01

Full Text Available The paper present a comprehensive model in education using the data base collected from 101 students from Turkey. The target group was students involved in academic life system. Results are used to design a model where education transfer of knowledge it is investigated in function of possible barriers as internal, external and knowledge management factors of influence in education selection and students vision for education development. As a conclusion, the evaluation of the barriers in sustainable knowledge management in education present a cross-educational model which seems to indicate its highly effective resource for environmental education focused on sustainability, and favours the development of knowledge, attitudes and future intentions of inspiring educational environment. The model can be useful on passing of knowledge from one generation to the next generation, managing succession and distributing the competencies and responsibilities to a repetitive change.

Addressing ageing of the workforce issues by enabling knowledge management systems with social networks analysis capabilities

International Nuclear Information System (INIS)

Perisic, I.

2004-01-01

Full text: A method of addressing ageing of the workforce and knowledge transfer issues, especially in the area of potential loss of knowledge, is presented through the integration of social networks analysis capabilities within knowledge management systems. In the context of the ageing of the workforce, a key component is the identification of not only the individuals that are about to retire, but also the knowledge and the knowledge transfer capabilities that they will take with them they do so. This loss impacts decisions made about human resources 'supply side' programs such as education, but also programs for building 'communities of practices' within the IAEA community to foster development and research across regions and countries. Within this context, an integrated social network analysis component provides the ability to map out the network of knowledge on any specific topic. The stability of the network itself is a measure of the robustness of the knowledge within the selected IAEA community. Further, the network, by identifying 'brokers' and 'bridges', pinpoints key weaknesses that have to be addressed. In the case of ageing of the workforce, balancing, stabilizing and building redundancies within this social network is key to maintaining a safe nuclear policy. The core of the method relies on a system that has a holistic view of the body of knowledge accumulated within the IAEA community. For scalability issues, this system cannot replicate the plethora of potential sources of information, but rather has to harvest from each of them a set of metadata which in turn enables the knowledge management system. This metadata is defined and stored in a way to allow the rendering of a complete picture stored within the sub-systems. A key component used by the social network analysis component is, of course, the name of all individuals tied to any knowledge object within the database, but also their affiliation, country, seniority or 'age to retirement' (when

Knowledge Management – the Key Resource in the Knowledge Economy

Directory of Open Access Journals (Sweden)

Domingo NEVADO PEÑA

2010-06-01

Full Text Available The influence of global information and communication technology changes and globalization have transformed our society by favoring the economy and innovation as key driver of global competition. Creation and exploitation of knowledge has become key resource in the new economy. All advanced economies are technologically knowledgebased economy. Many of today's managers and their employees, still guided by the definition given by Francis Bacon (1597 “Knowledge is power” instead of “sharing and managing knowledge is power”. Knowing taken alone may not bring value if not shared before and then managed in an efficient manner. This article seeks to demonstrate what knowledge, what the knowledge management is and what are its main implications in the new economy, a knowledge-based economy.

Manufacturing knowledge management strategy

OpenAIRE

Shaw , Duncan; Edwards , John

2006-01-01

Abstract The study sought to understand the components of knowledge management strategy from the perspective of staff in UK manufacturing organisations. To analyse this topic we took an empirical approach and collaborated with two manufacturing organisations. Our main finding centres on the key components of a knowledge management strategy, and the relationships between it and manufacturing strategy and corporate strategy. Other findings include: the nature of knowledge in manufact...

The role of knowledge-oriented leadership in knowledge management and innovation

Directory of Open Access Journals (Sweden)

Abdolreza Sadeghi

2018-03-01

Full Text Available Therefore, improving innovative performance is critical for creating com-petitive advantage. On the other hand, availability of information and knowledge can be defined as one the best ways to increase the innovation ability of organizations. Many theorists as well as practitioners emphasize on knowledge management as an enabler in enhancing organizational inno-vation. Hence, This study is carried out in the Fars governor in Iran during the year of 2017 to in-vestigate the relationship between the knowledge-based leadership and knowledge management and innovation performance. This study is descriptive / survey and the data collection is a cross-sectional and data questionnaire is used to collect the required data. Data analysis and hypotheses testing have indicated a significant relationship between knowledge-based leadership and knowledge management and innovation performance in Fars governor. The results also suggest a relationship between knowledge-based leadership and the knowledge management activities with a coefficient of 0.97. In addition, There is also a positive and meaningful relationship between knowledge management and innovation performance with a coefficient of 0.73 and between knowledge-based leadership and innovation performance with a coefficient of 0.73. The results al-so led to the existence of a relationship between knowledge based leadership, knowledge manage-ment practices and innovation performance with a coefficient of 0.7081.

Understanding the Influence of knowledge-sharing in Project Portfolio Management in professional services

DEFF Research Database (Denmark)

Møller, Mads Lyngsø; Horsager, Betina; Tambo, Torben

2016-01-01

that combine the entire project-, program and portfolio life-cycle. The information processing must facilitate controlled knowledge flows and learnings, while helping the project managers to reduce non-productive knowledge acquisition. This is accomplished with a balance between the need for knowledge....... As critical findings of the paper are observations, characterization of knowledge-sharing and -management processes between clients, consultants, consultants-as-a-community, and senior management with information systems often in a retrospective position according to the immediate needs of PPM....... As such there is found knowledge-based deficit in the precision of the PPM system. The originality of this paper relates to knowledge management studies in small professional services organization at the tipping point where KM changes from person-based to be institutionalized in information systems with having...

Knowledge management in production enterprises

Directory of Open Access Journals (Sweden)

Agnieszka Bitkowska

2017-06-01

Full Text Available The fact that companies are constantly subjected to changes creates challenges connected with constant learning and acquiring knowledge. Companies are forced to act in accordance with the generative strategy. Besides realizing the traditional tasks of production or service, companies need to acquire and process knowledge and apply it in practice. The consequence of these changes is the transformation of contemporary enterprises into knowledge-based organizations, with managers increasingly recognizing the role and importance of the concept of knowledge management in creating enterprises competitiveness. The main aim of the article is identification of knowledge management in production enterprises.

Implementing knowledge management at the Swiss Nuclear Safety Inspectorate (HSK)

International Nuclear Information System (INIS)

Schwarz, G.F.; Veyre, J.C.

2007-01-01

The Swiss Nuclear Safety Inspectorate (HSK) currently faces a generation change. In the years 2005 to 2007 up to 15 retirements of experienced experts are anticipated. Within only three years HSK will have to replace one third of its management and will at the same time loose valuable know-how. Experience has taught us that it becomes increasingly difficult to replace the leaving employees by qualified specialists. Consequently recruitment and training of new staff members becomes more time-consuming and expensive. HSK considers knowledge management to be a valuable tool in order to cope with this change. Therefore a concept has been developed, which evaluates the existing or planned elements of knowledge management considering the amount of work, the benefit and the feasibility and combining them to an efficient system. By doing so HSK encountered two specific problems: - Generally there is rather too much information than too little within an organization. However the information available is not in the required form. Much knowledge is stored unstructured in the offices of the experts and can therefore only be accessed with their aid. Since it is very expensive to compile and collate any unstructured information, it is absolutely important to identify the valuable knowledge of the organization. One must permanently assure that the necessary knowledge is present and that information no longer required is removed from the system. - Knowledge is not only explicit. A large portion of knowledge is tacit in the heads of the employees. It is very difficult to convert this tacit knowledge into an explicit form. It can therefore not be processed electronically not even with the best data base systems and search engines. In this context, technology is important but technology alone can not resolve every problem. Personnel development is just as important. Ways must be found to pass on tacit knowledge within the staff. With its management system HSK possesses a powerful

Knowledge Management Systems as an Interdisciplinary Communication and Personalized General-Purpose Technology

Directory of Open Access Journals (Sweden)

Ulrich Schmitt

2015-10-01

Full Text Available As drivers of human civilization, Knowledge Management (KM processes have co-evolved in line with General-Purpose-Technologies (GPT, such as writing, printing, and information and communication systems. As evidenced by the recent shift from information scarcity to abundance, GPTs are capable of drastically altering societies due to their game-changing impact on our spheres of work and personal development. This paper looks at the prospect of whether a novel Personal Knowledge Management (PKM concept supported by a prototype system has got what it takes to grow into a transformative General-Purpose-Technology. Following up on a series of papers, the KM scenario of a decentralizing revolution where individuals and self-organized groups yield more power and autonomy is examined according to a GPT's essential characteristics, including a wide scope for improvement and elaboration (in people's private, professional and societal life, applicability across a broad range of uses in a wide variety of products and processes (in multi-disciplinary educational and work contexts, and strong complementarities with existing or potential new technologies (like organizational KM Systems and a proposed World Heritage of Memes Repository. The result portrays the PKM concept as a strong candidate due to its personal, autonomous, bottom-up, collaborative, interdisciplinary, and creativity-supporting approach destined to advance the availability, quantity, and quality of the world extelligence and to allow for a wider sharing and faster diffusion of ideas across current disciplinary and opportunity divides.

Elements and strategies of Knowledge Management at Cernavoda NPP

International Nuclear Information System (INIS)

Valache, C.

2010-01-01

The paper highlights that there are Knowledge Management (KM) elements already implemented at Cernavoda NPP, ensuring the safe operation of the plant. The KM process is not formalized yet, but the following elements are part of existing KM practices for Cernavoda NPP organization: Plant policies and procedures are in place; Document control is in place using Document Management system; Configuration management is a complex and well structured process; Training and qualification is based on SAT; Learning from operating experience internal and external is a day by day practice, (procedures, PJB, PROEM, Simulator, RCA, Training, etc.); Work control system is implemented via Ventrix Work Management System; Corrective action tracking is implemented; Workforce planning and human resources management is a continuous process; Communications are implemented by the plant personnel; Company intranet and other web-based solutions (CBT) are put in place; Human performance improvement programme is on going. Also, it is reinforced the need to develop and implement a structured knowledge transfer and retention process for the Cernavoda NPP in order to preserve unique knowledge and skills that could be lost through attrition or planned staffing changes. (author)

Developing a knowledge base for the management of severe accidents

International Nuclear Information System (INIS)

Nelson, W.R.; Jenkins, J.P.

1986-01-01

Prior to the accident at Three Mile Island, little attention was given to the development of procedures for the management of severe accidents, that is, accidents in which the reactor core is damaged. Since TMI, however, significant effort has been devoted to developing strategies for severe accident management. At the same time, the potential application of artificial intelligence techniques, particularly expert systems, to complex decision-making tasks such as accident diagnosis and response has received considerable attention. The need to develop strategies for accident management suggests that a computerized knowledge base such as used by an expert system could be developed to collect and organize knowledge for severe accident management. This paper suggests a general method which could be used to develop such a knowledge base, and how it could be used to enhance accident management capabilities

Knowledge Management for Large Scale Condition Based Maintenance

Data.gov (United States)

National Aeronautics and Space Administration — This presentation will review the use of knowledge management in the development and support of Condition Based Maintenance (CBM) systems for complex systems with...

Knowledge management during decommissioning of Chornobyl NPP

International Nuclear Information System (INIS)

Gora, A.D.; Kuchinskij, V.K.; Stel'makh, D.A.; Tsivun, T.A.

2010-01-01

The article deals with issues on knowledge management during decommissioning by the example of the Chornobyl NPP. This includes how the duration of decommissioning stage, change in organization goal and final state of the site influence on human resources and knowledge management system. The main attention is focused on human assets and intellectual strength of Chornobyl NPP. Mathematical dependencies are proposed to substantiate numerical values. An analysis is given for the current situation, and forecast estimates for values dynamics is performed. The conclusion gives solutions on providing experienced staff in the future.

Knowledge management for systems biology a general and visually driven framework applied to translational medicine

Directory of Open Access Journals (Sweden)

Falciani Francesco

2011-03-01

Full Text Available Abstract Background To enhance our understanding of complex biological systems like diseases we need to put all of the available data into context and use this to detect relations, pattern and rules which allow predictive hypotheses to be defined. Life science has become a data rich science with information about the behaviour of millions of entities like genes, chemical compounds, diseases, cell types and organs, which are organised in many different databases and/or spread throughout the literature. Existing knowledge such as genotype - phenotype relations or signal transduction pathways must be semantically integrated and dynamically organised into structured networks that are connected with clinical and experimental data. Different approaches to this challenge exist but so far none has proven entirely satisfactory. Results To address this challenge we previously developed a generic knowledge management framework, BioXM™, which allows the dynamic, graphic generation of domain specific knowledge representation models based on specific objects and their relations supporting annotations and ontologies. Here we demonstrate the utility of BioXM for knowledge management in systems biology as part of the EU FP6 BioBridge project on translational approaches to chronic diseases. From clinical and experimental data, text-mining results and public databases we generate a chronic obstructive pulmonary disease (COPD knowledge base and demonstrate its use by mining specific molecular networks together with integrated clinical and experimental data. Conclusions We generate the first semantically integrated COPD specific public knowledge base and find that for the integration of clinical and experimental data with pre-existing knowledge the configuration based set-up enabled by BioXM reduced implementation time and effort for the knowledge base compared to similar systems implemented as classical software development projects. The knowledgebase enables the

Knowledge intensive organisations: on the frontiers of knowledge management: Guest editorial

NARCIS (Netherlands)

Millar-Schijf, Carla C.J.M.; Lockett, Martin; Mahon, John F.

2016-01-01

Purpose This paper aims to further research on leadership and knowledge management through formal knowledge strategies in knowledge-intensive organizations (KIOs), and analyse knowledge management challenges and approaches within KIOs, especially tacit knowledge. Design/methodology/approach This

Models, Metaphors and Symbols for Information and Knowledge Systems

Directory of Open Access Journals (Sweden)

David Williams

2014-01-01

Full Text Available A literature search indicates that Data, Information and Knowledge continue to be placed into a hierarchical construct where it is considered that information is more valuable than data and that information can be processed into becoming precious knowledge. Wisdom continues to be added to the model to further confuse the issue. This model constrains our ability to think more logically about how and why we develop knowledge management systems to support and enhance knowledge- intensive processes, tasks or projects. This paper seeks to summarise development of the Data-Information-Knowledge-Wisdom hierarchy, explore the extensive criticism of it and present a more logical (and accurate construct for the elements of intellectual capital when developing and managing Knowledge Management Systems.

Clinical Decision Support Knowledge Management: Strategies for Success.

Science.gov (United States)

Khalifa, Mohamed; Alswailem, Osama

2015-01-01

Clinical Decision Support Systems have been shown to increase quality of care, patient safety, improve adherence to guidelines for prevention and treatment, and avoid medication errors. Such systems depend mainly on two types of content; the clinical information related to patients and the medical knowledge related to the specialty that informs the system rules and alerts. At King Faisal Specialist Hospital and Research Center, Saudi Arabia, the Health Information Technology Affairs worked on identifying best strategies and recommendations for successful CDSS knowledge management. A review of literature was conducted to identify main areas of challenges and factors of success. A qualitative survey was used over six months' duration to collect opinions, experiences and suggestions from both IT and healthcare professionals. Recommendations were categorized into ten main topics that should be addressed during the development and implementation of CDSS knowledge management tools in the hospital.

Knowledge management, innovation and creativity

NARCIS (Netherlands)

Dhondt, S.

2003-01-01

Since five years, knowledge management stays high on the policy agenda of companies. They hope to improve their operations by introducing knowledge and innovation programs. Also, at the EU-level, knowledge management is seen as an important item for research. The European Commission has included

Knowledge Management Challenges For Global Business

OpenAIRE

Veli Denizhan Kalkan

2011-01-01

Managing organizational knowledge effectively is a prerequisite for securing competitive advantages in the global marketplace. The field of knowledge management brings out important challenges for global business practices. Based on a comprehensive academic and popular literature review, this paper identifies six main knowledge management challenges faced by global business today. These are developing a working definition of knowledge, dealing with tacit knowledge and utilization of informati...

THE KNOWLEDGE MANAGEMENT IN INTENSIVE ENVIRONMENTS OF KNOWLEDGE: THE SMALL INCUBATED SOFTWARES COMPANIES

Directory of Open Access Journals (Sweden)

Greyce Krambeck

2009-07-01

Full Text Available This article discusses the understanding and behavior of entrepreneurs incubated for software companies (development of information systems, provide services in information technology - hardware and software, and advise on the implementation of administrative management systems in relation to knowledge, in the obtaining and facilitating the use of knowledge and availability of media. Initially, it sought a fundamental concept for the study and is based contextualise the issue, making the connection with the knowledge of the views of academic and business. After an analysis was conducted based on applied research to executives on their understanding of the concept of knowledge regarding the way in which it operates (professional and personal, concluding with the importance of knowledge for business growth from the person.

Contemporary HIV/AIDS research: Insights from knowledge management theory.

Science.gov (United States)

Callaghan, Chris William

2017-12-01

Knowledge management as a field is concerned with the management of knowledge, including the management of knowledge in research processes. Knowledge management theory has the potential to support research into problems such as HIV, antibiotic resistance and others, particularly in terms of aspects of scientific research related to the contribution of social science. To date, however, these challenges remain with us, and theoretical contributions that can complement natural science efforts to eradicate these problems are needed. This paper seeks to offer a theoretical contribution grounded in Kuhn's paradigm theory of innovation, and in the argument by Lakatos that scientific research can be fundamentally non-innovative, which suggests that social science aspects of knowledge creation may hold the key to more effective biomedical innovation. Given the consequences of ongoing and emerging global crises, and the failure of knowledge systems of scientific research to solve such problems outright, this paper provides a review of theory and literature arguing for a new paradigm in scientific research, based on the development of global systems to maximise research collaborations. A global systems approach effectively includes social science theory development as an important complement to the natural sciences research process. Arguably, information technology and social media technology have developed to the point at which solutions to knowledge aggregation challenges can enable solutions to knowledge problems on a scale hitherto unimaginable. Expert and non-expert crowdsourced inputs can enable problem-solving through exponentially increasing problem-solving inputs, using the 'crowd,' thereby increasing collaborations dramatically. It is argued that these developments herald a new era of participatory research, or a democratisation of research, which offers new hope for solving global social problems. This paper seeks to contribute to this end, and to the recognition

Advances in Knowledge Management

DEFF Research Database (Denmark)

Razmerita, Liana; Phillips-Wren, Gloria; Jain, Lakhmi C.

2016-01-01

This chapter briefly overviews the evolution of KM from a historical perspective and discusses core concepts associated with the management of knowledge, projects and networks. We introduce theoretical perspectives that are used in the KM literature, discuss the concept of a networked-centric col......This chapter briefly overviews the evolution of KM from a historical perspective and discusses core concepts associated with the management of knowledge, projects and networks. We introduce theoretical perspectives that are used in the KM literature, discuss the concept of a networked......-centric collaborative organization, and present future technologies in KM including the management of knowledge using social media and intelligent techniques....

Knowledge Management and Intellectual Capital

DEFF Research Database (Denmark)

Bukh, Per Nikolaj; Skovvang Christensen, Karina; Mouritsen, Jan

From various angles and perspectives this book shows how knowledge management is actually practised in many different European firms. New dimensions of well-known management principles and concepts emerge by focusing on knowledge. Leading researchers and experts from European business schools offer...... new insight into the range of practical problems that can be addressed and methods that can be applied when knowledge is put on the management agenda....

ANALYSIS OF THE KEY ACTIVITIES OF THE LIFE CYCLE OF KNOWLEDGE MANAGEMENT IN THE UNIVERSITY AND DEVELOPMENT OF THE CONCEPTUAL ARCHITECTURE OF THE KNOWLEDGE MANAGEMENT SYSTEM

Directory of Open Access Journals (Sweden)

Eugene N. Tcheremsina

2013-01-01

Full Text Available This article gives an analysis of the key activities of the life cycle of knowledge management in terms of the features of knowledge management in higher education. Based on the analysis we propose the model of the conceptual architecture of virtual knowledge-space of a university. The proposed model is the basis for the development of kernel intercollegiate virtual knowledge-space, based on cloud technology. 

Knowledge management based organizations

Directory of Open Access Journals (Sweden)

Manev Gjorgji

2015-01-01

Full Text Available Accomplishment of the goals set by a business organization implies implementation of knowledge management. It allows coordination of the working processes with the information technologies, with a view to adapting the organization's operations to the problems encountered. Overcoming these problems involves designing and implementation of complex business systems supported by information technology. This can be achieved by management that will monitor the business processes through clear indicators, with the purpose of accomplishing the preset strategic goals. This managerial staff must be fully devoted and committed to their work, to learning and creation of expertise that will help overcome the competition challenges.

Distributed, cooperating knowledge-based systems

Science.gov (United States)

Truszkowski, Walt

1991-01-01

Some current research in the development and application of distributed, cooperating knowledge-based systems technology is addressed. The focus of the current research is the spacecraft ground operations environment. The underlying hypothesis is that, because of the increasing size, complexity, and cost of planned systems, conventional procedural approaches to the architecture of automated systems will give way to a more comprehensive knowledge-based approach. A hallmark of these future systems will be the integration of multiple knowledge-based agents which understand the operational goals of the system and cooperate with each other and the humans in the loop to attain the goals. The current work includes the development of a reference model for knowledge-base management, the development of a formal model of cooperating knowledge-based agents, the use of testbed for prototyping and evaluating various knowledge-based concepts, and beginning work on the establishment of an object-oriented model of an intelligent end-to-end (spacecraft to user) system. An introductory discussion of these activities is presented, the major concepts and principles being investigated are highlighted, and their potential use in other application domains is indicated.

Accelerating experience : utility sector case studies in training and knowledge management

Energy Technology Data Exchange (ETDEWEB)

Trudel-Ferrari, C.C. [Kinectrics Inc., Toronto, ON (Canada)

2010-07-01

This paper discussed the development of effective training and knowledge management systems for recently hired personnel in electric utilities. Case studies of best practices from electric utilities in Ontario, consultants, and universities were used to develop an overview of current training practices. Methods of identifying, attracting, and recruiting personnel were presented and knowledge management and mentoring programs were discussed. The use of training programs in developing knowledge databases was also evaluated. Knowledge management formats included qualification training; simulation training; knowledge transfer; and curriculum development. Human resources, revenue, and management issues currently challenging electric utilities were discussed along with various new training practices. 2 refs., 3 tabs., 2 figs.

Waves of Knowledge Management: The Flow between Explicit and Tacit Knowledge

OpenAIRE

Roxanne H. Stevens; Joshua Millage; Sondra Clark

2010-01-01

Problem statement: Knowledge Management (KM) is often equated with content management. Indeed, robust knowledge management processes include a database; but, information becomes knowledge when it is understood, manipulated and can become tied to a purpose or idea. By equating KM with content management and by equating the purpose of KM with predictability and control, companies may inadvertently de-emphasize knowledge creation and transfer. To keep pace with global market dynamics, an explici...

Addressing ageing of the workforce issues by enabling knowledge management systems with social networks analysis capabilities

International Nuclear Information System (INIS)

Perisic, I.

2004-01-01

Full text: A method of addressing ageing of the workforce and knowledge transfer issues, especially in the area of potential loss of knowledge, is presented through the integration of social networks analysis capabilities within knowledge management systems. In the context of the ageing of the workforce, a key component is the identification of not only the individuals that are about to retire, but also the knowledge and the knowledge transfer capabilities that they will take with them they do so. This loss impacts decisions made about human resources 'supply side' programs such as education, but also programs for building 'communities of practices' within the IAEA community to foster development and research across regions and countries. Within this context, an integrated social network analysis component provides the ability to map out the network of knowledge on any specific topic. The stability of the network itself is a measure of the robustness of the knowledge within the selected IAEA community. Further, the network, by identifying 'brokers' and 'bridges', pinpoints key weaknesses that have to be addressed. In the case of ageing of the workforce, balancing, stabilizing and building redundancies within this social network is key to maintaining a safe nuclear policy. The core of the method relies on a system that has a holistic view of the body of knowledge accumulated within the IAEA community. For scalability issues, this system cannot replicate the plethora of potential sources of information, but rather has to harvest from each of them a set of metadata which in turn enables the knowledge management system. This metadata is defined and stored in a way to allow the rendering of a complete picture stored within the subsystems. A key component used by the social network analysis component is, of course, the name of all individuals tied to any knowledge object within the database, but also their affiliation, country, seniority or 'age to retirement' (when

Knowledge management and its essence in academic publishing ...

African Journals Online (AJOL)

Knowledge Management is the establishment of a system that captures knowledge purposefully for incorporating into business strategies, policies, and practices at all levels of the company. I have generated information from my new book and other materials to prepare this presentation, to show the conference attendees ...

Local Conceptualisation of Nature, Forest Knowledge Systems and ...

African Journals Online (AJOL)

Conventional forest and natural resource management tend to overshadow local forest management practices and ecological knowledge on which rural communities base their survival and livelihood strategies. This article examines how rural communities conceptualize nature, what forest knowledge systems they use and ...

Knowledge-Based Information Management in Decision Support for Ecosystem Management

Science.gov (United States)

Keith Reynolds; Micahel Saunders; Richard Olson; Daniel Schmoldt; Michael Foster; Donald Latham; Bruce Miller; John Steffenson; Lawrence Bednar; Patrick Cunningham

1995-01-01

The Pacific Northwest Research Station (USDA Forest Service) is developing a knowledge-based information management system to provide decision support for watershed analysis in the Pacific Northwest region of the U.S. The decision support system includes: (1) a GIS interface that allows users to graphically navigate to specific provinces and watersheds and display a...

The Prototype Automated Research Management System (ARMS)

National Research Council Canada - National Science Library

Prekop, Paul

2004-01-01

Automated Research Management System (ARMS) is a knowledge management application designed to address many of the knowledge management problems identified by SmartWays and FASSP's Knowledge Management Review...

New knowledge network evaluation method for design rationale management

Science.gov (United States)

Jing, Shikai; Zhan, Hongfei; Liu, Jihong; Wang, Kuan; Jiang, Hao; Zhou, Jingtao

2015-01-01

Current design rationale (DR) systems have not demonstrated the value of the approach in practice since little attention is put to the evaluation method of DR knowledge. To systematize knowledge management process for future computer-aided DR applications, a prerequisite is to provide the measure for the DR knowledge. In this paper, a new knowledge network evaluation method for DR management is presented. The method characterizes the DR knowledge value from four perspectives, namely, the design rationale structure scale, association knowledge and reasoning ability, degree of design justification support and degree of knowledge representation conciseness. The DR knowledge comprehensive value is also measured by the proposed method. To validate the proposed method, different style of DR knowledge network and the performance of the proposed measure are discussed. The evaluation method has been applied in two realistic design cases and compared with the structural measures. The research proposes the DR knowledge evaluation method which can provide object metric and selection basis for the DR knowledge reuse during the product design process. In addition, the method is proved to be more effective guidance and support for the application and management of DR knowledge.

Knowledge management, business intelligence, and content management the IT practitioner's guide